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Magellan Health Services Inc.

mgln · NASDAQ Healthcare
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Ticker mgln
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Industry Medical - Healthcare Plans
Employees 5001-10,000
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FY2013 Annual Report · Magellan Health Services Inc.
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Magellan in Motion

MagellanHealth.com

2013 Annual Report

 
 
 
 
 
 
 Taking  
 the Lead

with a unique vision of healthcare

At Magellan, we are leading the way in healthcare by expanding  

our capabilities and solutions beyond the traditional definitions  

of behavioral healthcare, radiology services, and pharmacy benefit 

management. We are providing integrated care programs to  

special populations, delivering inspired insights through our  

innovative specialty solutions, and offering the broadest spectrum  

of pharmacy products available, complete with market-leading  

technologies. Through our unique vision, we are taking the lead in 

shaping the future of healthcare.

Shareholder  
Information

Transfer Agent
American Stock Transfer & Trust Company 
6201 15th Avenue 
Brooklyn, New York 11219 
Toll Free: 800-937-5449 
Local/International: 718-921-8124 
Website: amstock.com
E-mail: info@amstock.com

Our transfer agent can help with a variety  
of shareholder-related services, including: 
• Change of address 
• Lost stock certificates
• Transfer of stock to another person 
• Additional administrative services

Investor Relations
This annual report along with a variety of  
other financial materials can be viewed at  
MagellanHealth.com. Inquiries may be directed  
to the Magellan Investor Relations Group at  
877-645-6464 or ir@magellanhealth.com.

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Annual Meeting
Magellan’s annual shareholder meeting will be held 
on May 21, 2014 at our Corporate Headquarters at  
55 Nod Road, Avon, Connecticut. The meeting will 
begin at 8:30 a.m., local time.

Safe Harbor Statement
Certain of the statements made in this report con-
stitute forward-looking statements contemplated 
under the Private Securities Litigation Reform Act 
of 1995 and are qualified in their entirety by the 
complete discussion of risks set forth in the section 
entitled “Risk Factors” in Magellan’s Annual Report 
on Form 10-K for the year ended December 31, 
2013, attached herein.

Environmental Awareness
This annual report is printed on recycled paper: 
the cover and narrative pages are on 30 percent 
post-consumer waste and Form 10-K is on 10  
percent post-consumer waste.

Corporate Headquarters
55 Nod Road 
Avon, Connecticut 06001
MagellanHealth.com

Auditors 
Ernst & Young LLP 
Baltimore, MD 

Stock Listing
Symbol: MGLN
NASDAQ Stock Exchange

 
 
 
 
 
 
 
To Our Shareholders:

From our strong roots as a behavioral health company  

are actively enrolling Medicaid and Medicare lives 

CEO of Magellan Healthcare, our managed healthcare  

to our work in pharmacy and providing a suite of  

and gearing up for the start of the state’s dual eligible 

business, Robert Field, CEO of Magellan Rx Manage-

specialty solutions, Magellan Health Services is moving  

program next year. In Iowa, our Behavioral Led Health 

ment, and Tina Blasi, CEO of NIA Magellan, our specialty  

swiftly to become a market leader in the management  

Home program, which serves adults with SMI and  

solutions business, each share my vision of providing 

of fast-growing, complex and high-cost areas of health-  

children with Serious Emotional Disturbance, continues  

unparalleled healthcare management to our clients, 

care, with a focus on special population management. 

to roll out in various counties across the state.

our customers and our members.

During 2013, Magellan produced solid financial  

In October, we acquired Partners Rx, which enhanced  

results, executed on our two primary growth strategies,  

our full-service pharmacy resources by adding scale 

Magellan in Motion

added seasoned healthcare executives to our team, and  

and capabilities in the commercial pharmacy benefit 

Our goals are ambitious, but we know what needs to 

implemented changes to our operations and products 

management market, and enhanced our existing,  

be done to achieve them. In our Magellan Complete 

to ensure that Magellan is nimble, competitive and 

seasoned team with new talent. The management of 

Care business, by 2017, our goal is to manage no  

poised to respond swiftly to the changing healthcare 

drug spend has evolved, leaving many of our  

less than $2.5 billion of total healthcare spend for  

marketplace. The forward momentum we built during 

competitors unable to manage dollars spent through 

targeted populations in approximately 5-7 states. In 

2013 has positioned us well for future success.

the medical benefit. By combining our PBM with our 

our pharmacy management business, our goal is to 

Medicaid pharmacy, specialty pharmacy, and our 

grow revenues to at least $2.5 billion by 2018. 

Executing on our growth strategies

unique medical pharmacy capabilities, we are able 

At Magellan, our forward movement builds upon 

In the past year, we significantly advanced our two key 

to manage any drug, under any benefit, at any site 

our strengths, as we address challenges and embrace 

growth strategies – our integrated health management 

of service. The time is right for Magellan’s pharmacy 

opportunities to become a growth company, balancing 

business, Magellan Complete Care, and our pharmacy 

business to further expand its reach and become a 

the needs of customers, members and shareholders.  

Barry M. Smith
Chairman and Chief Executive Officer 
Magellan Health Services

business, Magellan Rx Management.

full-service market leader in the industry.

MCC is now live in three states, and we are setting 

the stage to expand into other markets. In Florida, we 

The Right Leadership

have been operating as a general Medicaid HMO since 

Magellan’s employees are its greatest resource –  

June 2013, and we are preparing to go live in mid-2014  

providing innovative ideas, thoughtful solutions and 

with the nation’s first Medicaid specialty plan for 

outstanding customer service. We’ve expanded the 

Thank you for your continued confidence in Magellan.

individuals with Serious Mental Illness. In New York, 

sales, account management and clinical areas of our 

Barry M. Smith

our strategic investment in AlphaCare has provided 

company, and we have three seasoned healthcare  

Chairman and Chief Executive Officer

us with long-term care management capabilities. We 

executives leading our businesses. Sam Srivastava,  

Magellan Health Services

“ Magellan is moving closer to 

becoming a growth company. 

With the right strategy in place, 

and the right people driving 

our vision, I am confident we 

will succeed.”   

 2 Magellan Health Services2013 Annual Report  3To Our Shareholders:

From our strong roots as a behavioral health company  

are actively enrolling Medicaid and Medicare lives 

CEO of Magellan Healthcare, our managed healthcare  

to our work in pharmacy and providing a suite of  

and gearing up for the start of the state’s dual eligible 

business, Robert Field, CEO of Magellan Rx Manage-

specialty solutions, Magellan Health Services is moving  

program next year. In Iowa, our Behavioral Led Health 

ment, and Tina Blasi, CEO of NIA Magellan, our specialty  

swiftly to become a market leader in the management  

Home program, which serves adults with SMI and  

solutions business, each share my vision of providing 

of fast-growing, complex and high-cost areas of health-  

children with Serious Emotional Disturbance, continues  

unparalleled healthcare management to our clients, 

care, with a focus on special population management. 

to roll out in various counties across the state.

our customers and our members.

During 2013, Magellan produced solid financial  

In October, we acquired Partners Rx, which enhanced  

results, executed on our two primary growth strategies,  

our full-service pharmacy resources by adding scale 

Magellan in Motion

added seasoned healthcare executives to our team, and  

and capabilities in the commercial pharmacy benefit 

Our goals are ambitious, but we know what needs to 

implemented changes to our operations and products 

management market, and enhanced our existing,  

be done to achieve them. In our Magellan Complete 

to ensure that Magellan is nimble, competitive and 

seasoned team with new talent. The management of 

Care business, by 2017, our goal is to manage no  

poised to respond swiftly to the changing healthcare 

drug spend has evolved, leaving many of our  

less than $2.5 billion of total healthcare spend for  

marketplace. The forward momentum we built during 

competitors unable to manage dollars spent through 

targeted populations in approximately 5-7 states. In 

2013 has positioned us well for future success.

the medical benefit. By combining our PBM with our 

our pharmacy management business, our goal is to 

Medicaid pharmacy, specialty pharmacy, and our 

grow revenues to at least $2.5 billion by 2018. 

Executing on our growth strategies

unique medical pharmacy capabilities, we are able 

At Magellan, our forward movement builds upon 

In the past year, we significantly advanced our two key 

to manage any drug, under any benefit, at any site 

our strengths, as we address challenges and embrace 

growth strategies – our integrated health management 

of service. The time is right for Magellan’s pharmacy 

opportunities to become a growth company, balancing 

business, Magellan Complete Care, and our pharmacy 

business to further expand its reach and become a 

the needs of customers, members and shareholders.  

Barry M. Smith
Chairman and Chief Executive Officer 
Magellan Health Services

business, Magellan Rx Management.

full-service market leader in the industry.

MCC is now live in three states, and we are setting 

the stage to expand into other markets. In Florida, we 

The Right Leadership

have been operating as a general Medicaid HMO since 

Magellan’s employees are its greatest resource –  

June 2013, and we are preparing to go live in mid-2014  

providing innovative ideas, thoughtful solutions and 

with the nation’s first Medicaid specialty plan for 

outstanding customer service. We’ve expanded the 

Thank you for your continued confidence in Magellan.

individuals with Serious Mental Illness. In New York, 

sales, account management and clinical areas of our 

Barry M. Smith

our strategic investment in AlphaCare has provided 

company, and we have three seasoned healthcare  

Chairman and Chief Executive Officer

us with long-term care management capabilities. We 

executives leading our businesses. Sam Srivastava,  

Magellan Health Services

“ Magellan is moving closer to 

becoming a growth company. 

With the right strategy in place, 

and the right people driving 

our vision, I am confident we 

will succeed.”   

 2 Magellan Health Services2013 Annual Report  3The Right  
 Combination

Effectively integrating and coordinating physical 
and behavioral healthcare has never been more 
important, especially for special populations such 
as those with Serious Mental Illness (SMI), dual 
eligibles, and those requiring long-term care. 

Our unique vision of better, more affordable  
and coordinated care has always been infused  
in the tailored behavioral health programs we  
offer to health plans, employers, state and federal  
government systems and military units. As the 
nation’s leading integrated behavioral healthcare 
provider, we apply our deep analytics, clinical 
excellence and agile technology for the benefit of 
individuals, customers and communities. Through 
our efforts, we have built expertise working with 
vulnerable, high-need individuals and developed 
a complete person perspective. We’ve leveraged 

this experience in our innovative integrated 
healthcare plan, Magellan Complete Care, which 
we implemented in three states this past year.
In June of 2013, Magellan Complete Care of 
Florida began enrolling Medicaid recipients in 
Broward County in its Medicaid HMO plan. This 
distinctive model of care addresses the unique 
needs of individuals with SMI, and we have been 
awarded a contract for the nation’s first Medicaid 
specialty plan for individuals with SMI. This health 
plan represents a new paradigm of holistic health 
management and will enable individuals with SMI 
to receive comprehensive, coordinated benefits 
through a standalone specialty plan designed to 
meet their unique needs.

In addition, we have made great progress in 
Iowa through our Behavioral Led Health Home 

program, which integrates care for adults with SMI 
and children with Serious Emotional Disturbance. 
Our strategic investment in AlphaCare has given  
us the opportunity to expand our capabilities in  
long-term care management and enter the New 
York market in order to serve the state’s Medicaid 
Managed Long-Term Care and Fully Integrated 
Dual Advantage populations. 

We look forward to entering additional geog-
raphies and expanding our capabilities to help 
special populations achieve a brighter future and 
better quality of life. We have the right combination  
of expertise, resources and compassion to  
successfully provide integrated care. This, combined  
with our proven talent, focus and execution, will 
enable us to make our vision a reality.

    Sam K. Srivastava
    Chief Executive Officer, Magellan Healthcare

  “We are building a more coordinated care  
    delivery system that manages the whole  
    health of individuals. Enabled by technology,  
    this system will provide better value and  
    access to care for special populations.”

 4 Magellan Health Services2013 Annual Report  5The Right  
 Combination

Effectively integrating and coordinating physical 
and behavioral healthcare has never been more 
important, especially for special populations such 
as those with Serious Mental Illness (SMI), dual 
eligibles, and those requiring long-term care. 

Our unique vision of better, more affordable  
and coordinated care has always been infused  
in the tailored behavioral health programs we  
offer to health plans, employers, state and federal  
government systems and military units. As the 
nation’s leading integrated behavioral healthcare 
provider, we apply our deep analytics, clinical 
excellence and agile technology for the benefit of 
individuals, customers and communities. Through 
our efforts, we have built expertise working with 
vulnerable, high-need individuals and developed 
a complete person perspective. We’ve leveraged 

this experience in our innovative integrated 
healthcare plan, Magellan Complete Care, which 
we implemented in three states this past year.
In June of 2013, Magellan Complete Care of 
Florida began enrolling Medicaid recipients in 
Broward County in its Medicaid HMO plan. This 
distinctive model of care addresses the unique 
needs of individuals with SMI, and we have been 
awarded a contract for the nation’s first Medicaid 
specialty plan for individuals with SMI. This health 
plan represents a new paradigm of holistic health 
management and will enable individuals with SMI 
to receive comprehensive, coordinated benefits 
through a standalone specialty plan designed to 
meet their unique needs.

In addition, we have made great progress in 
Iowa through our Behavioral Led Health Home 

program, which integrates care for adults with SMI 
and children with Serious Emotional Disturbance. 
Our strategic investment in AlphaCare has given  
us the opportunity to expand our capabilities in  
long-term care management and enter the New 
York market in order to serve the state’s Medicaid 
Managed Long-Term Care and Fully Integrated 
Dual Advantage populations. 

We look forward to entering additional geog-
raphies and expanding our capabilities to help 
special populations achieve a brighter future and 
better quality of life. We have the right combination  
of expertise, resources and compassion to  
successfully provide integrated care. This, combined  
with our proven talent, focus and execution, will 
enable us to make our vision a reality.

    Sam K. Srivastava
    Chief Executive Officer, Magellan Healthcare

  “We are building a more coordinated care  
    delivery system that manages the whole  
    health of individuals. Enabled by technology,  
    this system will provide better value and  
    access to care for special populations.”

 4 Magellan Health Services2013 Annual Report  5    Tina M. Blasi
    Chief Executive Officer, NIA Magellan

  “NIA Magellan values our strong client  
    partnerships, and we consistently strive  
    to bring increased value by expanding  
    our product portfolio and bringing new  
    clinical solutions to our customers.”

Extending  
 Our Reach

A key component of Magellan’s growth strategy  
is our ability to offer inspired insights to give  
our customers, providers and individuals the  
information they need to make smart decisions.  
In doing so, we often extend our reach beyond  
traditional business models to bring our customers 
industry-leading solutions that enhance the value 
we deliver.  

To that end, our NIA Magellan business extends 

well beyond traditional radiology benefits  
management to redefine the management of  
high-cost, complex areas of healthcare, optimizing  
quality and affordability with a broad suite of 
innovative and expanding specialty solutions. Our 
exceptional results are driven by differentiated 
clinical models and advanced analytics, supported  
by our high-touch approach to partnering with 
customers, providers and consumers. NIA Magellan 

is an industry leader, backed by outstanding  
service and execution capabilities, as well as  
innovative technology.

Our flexible approach offers customers a unique 

set of products they can bundle together or  
purchase separately, resulting in a comprehensive  
and collaborative way to better manage their 
healthcare spend. And, we support our solutions 
with market-leading clinical analytics and tools  
to ensure adherence to clinical appropriateness, 
based on nationally recognized, evidence-based 
standards.  

NIA Magellan distinguishes itself in the  

marketplace through a focus on positive client  
relationships, clinical excellence, provider  
partnerships, product and service innovation, and 
consumerism. By extending our reach, we are in  
a class of our own.

 6 Magellan Health Services2013 Annual Report  7    Tina M. Blasi
    Chief Executive Officer, NIA Magellan

  “NIA Magellan values our strong client  
    partnerships, and we consistently strive  
    to bring increased value by expanding  
    our product portfolio and bringing new  
    clinical solutions to our customers.”

Extending  
 Our Reach

A key component of Magellan’s growth strategy  
is our ability to offer inspired insights to give  
our customers, providers and individuals the  
information they need to make smart decisions.  
In doing so, we often extend our reach beyond  
traditional business models to bring our customers 
industry-leading solutions that enhance the value 
we deliver.  

To that end, our NIA Magellan business extends 

well beyond traditional radiology benefits  
management to redefine the management of  
high-cost, complex areas of healthcare, optimizing  
quality and affordability with a broad suite of 
innovative and expanding specialty solutions. Our 
exceptional results are driven by differentiated 
clinical models and advanced analytics, supported  
by our high-touch approach to partnering with 
customers, providers and consumers. NIA Magellan 

is an industry leader, backed by outstanding  
service and execution capabilities, as well as  
innovative technology.

Our flexible approach offers customers a unique 

set of products they can bundle together or  
purchase separately, resulting in a comprehensive  
and collaborative way to better manage their 
healthcare spend. And, we support our solutions 
with market-leading clinical analytics and tools  
to ensure adherence to clinical appropriateness, 
based on nationally recognized, evidence-based 
standards.  

NIA Magellan distinguishes itself in the  

marketplace through a focus on positive client  
relationships, clinical excellence, provider  
partnerships, product and service innovation, and 
consumerism. By extending our reach, we are in  
a class of our own.

 6 Magellan Health Services2013 Annual Report  7Precision & 
Performance

A hallmark of Magellan’s business philosophy  
has been to build partnerships with our customers.  
We take the time to understand our customers’ 
business challenges and work together to solve 
them. Then, we track our results and performance 
through precise data analytics and apply that 
knowledge to refine our models for the benefit of 
our customers. Nowhere is this more important 
than in the highly complex, high-cost environment 
of pharmacy benefit management.

Magellan Rx Management offers a wide product 

spectrum that includes pharmacy benefit  
management, pharmacy benefit administration, 
and specialty and medical pharmacy management. 
With this product suite, we can drive efficiencies, 
innovate new product offerings and manage total 
drug spend on behalf of customers.

Our 2013 acquisition of Partners Rx has enabled 

us to expand our capabilities and competitive  
advantage. Magellan Rx Management has broad-
ened its scale to reach new customer markets, 
especially those within the commercial middle 
market segment whose needs are largely unmet 
by today’s PBMs. 

Our collective organization is applying our  

vast pharmacy expertise to employ market-leading 
technologies that drive superior service and  
clinical management. In so doing, we are able  
to help demystify the complexities of pharmacy 
benefit management and lower costs. 

Magellan Rx Management has the expertise to 
provide proven cost-savings options, the knowledge  
for better decision making, and a partnership  
culture that uniquely adapts to customers’ needs –  
all with the precision and performance that one 
expects from an industry leader.

    Robert W. Field
    Chief Executive Officer, Magellan Rx Management

  “Our industry is changing rapidly. Magellan Rx  
    Management is focused on turning data into  
    knowledge by using technology to lower costs  
    and help our clients make informed decisions.”

 8 Magellan Health Services2013 Annual Report  9Precision & 
Performance

A hallmark of Magellan’s business philosophy  
has been to build partnerships with our customers.  
We take the time to understand our customers’ 
business challenges and work together to solve 
them. Then, we track our results and performance 
through precise data analytics and apply that 
knowledge to refine our models for the benefit of 
our customers. Nowhere is this more important 
than in the highly complex, high-cost environment 
of pharmacy benefit management.

Magellan Rx Management offers a wide product 

spectrum that includes pharmacy benefit  
management, pharmacy benefit administration, 
and specialty and medical pharmacy management. 
With this product suite, we can drive efficiencies, 
innovate new product offerings and manage total 
drug spend on behalf of customers.

Our 2013 acquisition of Partners Rx has enabled 

us to expand our capabilities and competitive  
advantage. Magellan Rx Management has broad-
ened its scale to reach new customer markets, 
especially those within the commercial middle 
market segment whose needs are largely unmet 
by today’s PBMs. 

Our collective organization is applying our  

vast pharmacy expertise to employ market-leading 
technologies that drive superior service and  
clinical management. In so doing, we are able  
to help demystify the complexities of pharmacy 
benefit management and lower costs. 

Magellan Rx Management has the expertise to 
provide proven cost-savings options, the knowledge  
for better decision making, and a partnership  
culture that uniquely adapts to customers’ needs –  
all with the precision and performance that one 
expects from an industry leader.

    Robert W. Field
    Chief Executive Officer, Magellan Rx Management

  “Our industry is changing rapidly. Magellan Rx  
    Management is focused on turning data into  
    knowledge by using technology to lower costs  
    and help our clients make informed decisions.”

 8 Magellan Health Services2013 Annual Report  9Revenue Growth
(dollars in millions)

$2,969

$2,799

$2,642

$3,546

$3,207

2009

2010

2011

2012

2013

Diluted Earnings Per Share
(dollars)

$4.03

$4.17

$3.01

$5.42

$4.53

2009

2010

2011

2012

2013

6
6
5
5
4
4
3
3
2
2
1

1

0

0

 10 Magellan Health ServicesDollars in thousands, except per share data and number of employees

Operations 

Net revenue 

Net income 

Diluted earnings per common share 

Segment profit2 

Depreciation and amortization expense 

Operating cash flow 

Capital expenditures 

Number of employees 

Financial Position at Year End 

Unrestricted cash and investments 

Total assets 

Total debt 

Total stockholders’ equity 

2013 

2012

$  3,546,317 

$3,207,397

$  125,261 

$  151,027

$ 

4.53 

$ 

5.42

$  259,446 

$  267,364

$ 

71,994 

$  60,488

$  183,161 

$  181,293

$ 

64,542 

$  69,549

5,900 

5,000

$  261,396 

$  302,259

$  1,759,218 

$1,512,133

$ 

26,725 

$ 

–

$  1,156,485 

$ 1,017,333

1  The foregoing financial information should be read in conjunction with the financial statements and related notes as 

presented in Magellan’s Annual Report on Form 10-K for the year ended December 31, 2013, attached herein.

2  In the above financial table and elsewhere in this annual report, Magellan refers to Segment Profit. Segment Profit is a 
non-GAAP measure consisting of profit or loss from operations before stock compensation expense, depreciation and 
amortization, interest expense, interest income, gain on sale of assets, special charges or benefits, and income taxes. For 
a reconciliation of Segment Profit to consolidated income from continuing operations before income taxes and a discus-
sion of the Company’s use of Segment Profit in presenting its financial information, please refer to its Annual Report on 
Form 10-K for the year ended December 31, 2013, attached herein.

2013 Financial Highlights12013 Annual Report  11 
 
 
 
 
 
 
 
 
 
 
 
Leadership

Board of Directors

Officers

Barry M. Smith 

Chairman and Chief Executive Officer
Magellan Health Services, Inc.

Barry M. Smith
Chairman and Chief Executive Officer

Eran Broshy 

Operating Partner
Linden Capital Partners

Executive Advisor
Court Square Capital

Michael S. Diament  Retired Portfolio Manager 

Q Investments

William D. Forrest 

Managing Partner and Equity Owner
Tower Three Partners, LLC

Robert M. Le Blanc  Managing Director
Onex Corporation

William J. McBride 

Retired President and Chief Operating Officer
Value Health, Inc.

Michael P. Ressner 

Retired Vice President of Finance
Nortel Networks Corporation

Mary F. Sammons 

Retired Chairman and Chief Executive Officer
Rite Aid Corporation

Jonathan N. Rubin
Chief Financial Officer

Daniel N. Gregoire
General Counsel and Secretary

Caskie Lewis-Clapper
Chief Human Resources Officer

Tina M. Blasi
Chief Executive Officer
NIA Magellan

Robert W. Field
Chief Executive Officer
Magellan Rx Management

Sam K. Srivastava
Chief Executive Officer
Magellan Healthcare

Pictured above from left to right: Gary D. Anderson, Chief Information Officer ; Caskie Lewis-Clapper, Chief Human Resources 
Officer ; Robert W. Field, CEO Magellan Rx Management ; Barry M. Smith, Chairman and CEO; Sam K. Srivastava, CEO Magellan 
Healthcare; Tina M. Blasi, CEO NIA Magellan; Jonathan N. Rubin, CFO; and Daniel N. Gregoire, General Counsel and Secretary.

 12 Magellan Health Services 
 
 
 
 
 
 
 
 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington,  D.C. 20549

FORM 10-K

(cid:31) ANNUAL  REPORT PURSUANT TO  SECTION 13  OR 15(d) OF  THE

SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31,  2013

(cid:30) TRANSITION REPORT  PURSUANT TO SECTION  13 or  15(d) OF THE

SECURITIES EXCHANGE ACT  OF  1934
For the transition period from 

 to 

Commission File No. 1-6639

MAGELLAN HEALTH SERVICES, INC.
(Exact name of registrant as specified  in its  charter)

Delaware
(State or other jurisdiction  of
incorporation or organization)

55 Nod Road, Avon, Connecticut
(Address of principal executive offices)

58-1076937
(I.R.S.  Employer
Identification No.)

06001
(Zip Code)

Registrant’s telephone number, including  area code:  (860)  507-1900

Securities registered pursuant to Section  12(b)  of the  Act: None.

Title of Each Class

Name of Each Exchange on which Registered

Ordinary Common Stock, par value $0.01  per share

The NASDAQ Global Market

Securities registered pursuant to Section  12(g) of  the Act: None.

Indicate by check mark if the registrant is a  well-known  seasoned issuer, as  defined in  Rule  405  of  the Securities

Act. Yes (cid:31) No (cid:30)

Indicate by check mark if the registrant is not required to file reports pursuant  to  Section 13  or  15(d)  of the

Act. Yes (cid:30) No (cid:31)

Indicate by check mark whether the registrant (1) has  filed  all reports  required to be filed by Section  13  or  15(d) of

the Securities Exchange Act of  1934 during  the preceding  twelve  months (or  for  such shorter  period  that  the  registrant
was required to file  such reports), and  (2)  has  been subject  to  such  filing  requirements for the  past
90 days. Yes (cid:31) No (cid:30)

Indicate by check mark whether  the registrant has  submitted  electronically and  posted  on its corporate  Web site, if
any, every Interactive Data File required to be submitted  and  posted  pursuant  to  Rule  405 of Regulation  S-T (§232.405
of this chapter) during the preceding 12 months  (or for  such shorter period  that  the registrant  was required  to  submit
and post such files). Yes (cid:31) No (cid:30)

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405 of Regulation S-K  is not contained

herein, and will  not be contained, to the  best  of  registrant’s knowledge, in  definitive  proxy or  information statements
incorporated by reference in Part  III  of  this  Form  10-K  or  any  amendment  to  this  Form  10-K. (cid:30)

Indicate by check mark whether the registrant is  a  large accelerated filer, an accelerated filer, or a  non-accelerated

filer. See definition of  ‘‘accelerated  filer  and  large  accelerated  filer’’  in  Rule 12b-2  of  the  Exchange Act.  (Check  one):

Large accelerated filer (cid:31)

Accelerated filer (cid:30)

Non-accelerated filer  (cid:30)
(Do not check if a smaller
reporting company)

Smaller reporting  company  (cid:30)

Indicate by check mark whether the registrant  is a shell  company  (as  defined  in Rule  12b-2 of  the  Exchange

Act). Yes (cid:30) No (cid:31)

The aggregate market value  of the Ordinary Common Stock  (‘‘common stock’’)  held  by  non-affiliates  of  the
registrant based on the closing  price on  June  30, 2013  (the  last business day  of  the  registrant’s  most  recently  completed
second fiscal quarter) was  approximately  $1.5  billion.

The number of shares of Magellan Health  Services,  Inc.’s common  stock outstanding as  of  February 26, 2014 was

27,479,084.

Portions of the definitive proxy statement for the  2014 Annual Meeting  of  Shareholders  are incorporated by

reference into Part III of this  Form  10-K.

DOCUMENTS INCORPORATED  BY  REFERENCE

MAGELLAN HEALTH SERVICES, INC.

REPORT ON FORM 10-K

For the Fiscal Year Ended December  31, 2013

Table of Contents

PART I
Item 1.
Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 1A. Risk Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 1B. Unresolved Staff Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 2.
Item 3.
Legal Proceedings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 4. Mine Safety Disclosures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART II

Item 5. Market for Registrant’s Common  Equity, Related Stockholder Matters and Issuer

Purchases of Equity Securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selected Financial Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Item 6.
Item 7. Management’s Discussion  and  Analysis of Financial Condition and Results  of

Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 7A. Quantitative and Qualitative Disclosures about Market Risk . . . . . . . . . . . . . . . . . . .
Financial Statements and  Supplementary Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 8.
Changes in and Disagreements  with Accountants  on Accounting and  Financial
Item 9.

Disclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 9A. Controls and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 9B. Other Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

PART III

Item 10. Directors and Executive Officers of the  Registrant
. . . . . . . . . . . . . . . . . . . . . . . . . .
Item 11. Executive Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 12.

Security Ownership of Certain  Beneficial  Owners  and  Management  and Related

Stockholder Matters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Item 13. Certain Relationships and  Related  Transactions and  Director Independence . . . . . . . .
Item 14. Principal Accounting Fees  and  Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page

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20
34
34
34
35

36
39

41
66
66

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69

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69
69

Item 15. Exhibits, Financial Statement Schedule and  Additional Information . . . . . . . . . . . . . .

69

PART IV

Cautionary Statement Concerning Forward-Looking Statements

PART I

This Form 10-K includes ‘‘forward-looking statements’’ within  the meaning of Section  27A of the
Securities Act of 1933, as amended (the  ‘‘Securities Act’’), and Section  21E of the Securities Exchange
Act of 1934, as amended (the ‘‘Exchange Act’’). Examples of forward-looking  statements  include, but
are not limited to, statements the Company (as defined below) makes regarding our future  operating
results and liquidity needs. Although  the Company believes that  its  plans, intentions and expectations
reflected in such forward-looking statements are reasonable,  it can give no assurance that such plans,
intentions or expectations will be achieved. Prospective  investors  are cautioned that any such forward-
looking statements are not guarantees of future  performance and involve risks and uncertainties,  and
that actual results  may differ materially from  those contemplated by such  forward-looking statements.
Important factors currently known to management that could cause actual  results to differ materially
from those in forward-looking statements  are set forth  under the heading  ‘‘Risk Factors’’ in  Item 1A
and elsewhere in this Form 10-K. When used in this Form  10-K, the words ‘‘estimate,’’  ‘‘anticipate,’’
‘‘expect,’’ ‘‘believe,’’ ‘‘should’’ and similar  expressions are intended to be forward-looking statements.

Any forward-looking statement made  by  the Company in this Form  10-K speaks only as  of  the
date  on which it is made. Factors or  events that could cause our actual results to differ may emerge
from time to time, and it is not possible for the  Company to predict all of them. The Company
undertakes no obligation to publicly update  any forward-looking statement, whether as a  result of new
information, future developments or otherwise,  except as  may be required  by  law.

You should also be aware that while the Company from time  to  time  communicates with securities
analysts, the Company does not disclose to them any material non-public  information, internal forecasts
or other  confidential business information. Therefore, to the extent  that reports issued by securities
analysts contain projections, forecasts or opinions, those reports  are  not the Company’s responsibility
and are not endorsed by the Company. You should  not assume that  the Company  agrees  with any
statement or report issued by any analyst, irrespective of the  content of the statement or  report.

Item 1. Business

Magellan Health Services, Inc. (‘‘Magellan’’) was incorporated in 1969 under the laws of the  State

of Delaware. Magellan’s executive offices  are located at 55 Nod Road, Avon,  Connecticut 06001,  and
its  telephone number at that location is  (860)  507-1900. References in  this report  to  the ‘‘Company’’
include the accounts of Magellan and its  majority owned subsidiaries.

Business Overview

The Company is engaged in the healthcare management business, and is focused  on meeting  needs
in areas of healthcare that are fast growing, highly complex and high cost, with an  emphasis  on special
population management. The Company provides  services to health plans,  managed care organizations
(‘‘MCOs’’), insurance companies, employers,  labor unions, various military and  governmental agencies,
third party administrators, and brokers.  The  Company’s business is divided into the  following five
segments, based on the services it provides and/or the customers that it serves,  as described  below.

Managed Healthcare

Two of the Company’s segments are in  the managed  healthcare business (previously referred  to  as

the managed behavioral healthcare business).  This  line of  business reflects  the Company’s:
(i) management of behavioral healthcare services, and  (ii) the integrated management  of  physical and
behavioral healthcare for special populations, delivered through  Magellan Complete  Care  (‘‘MCC’’).
The Company’s coordination and management  of  behavioral healthcare  includes services provided

1

through its comprehensive network of behavioral health professionals, clinics, hospitals and  ancillary
service providers. This network of credentialed and privileged providers is integrated with  clinical and
quality improvement programs to enhance the  healthcare experience for individuals  in need of care,
while at the same time managing the  cost of these services for our  customers. The treatment services
provided through the Company’s provider network include  outpatient  programs  (such  as counseling or
therapy), intermediate care programs (such as intensive  outpatient programs and  partial hospitalization
services), inpatient treatment and crisis intervention services. The Company  generally does  not  directly
provide or own any provider of treatment services, although it  does employ  licensed behavioral health
counselors to deliver non-medical counseling under certain  government contracts.

The Company’s integrated management of physical and behavioral  healthcare includes  its full

service health plans which provide for  the  holistic management of special populations. These  special
populations include individuals with serious mental  illness, dual  eligibles,  those eligible  for long term
care, intellectually and developmentally disabled individuals, and other populations with  unique and
often complex healthcare needs.

The Company provides its management services primarily through: (i) risk-based products, where

the Company assumes all or a substantial portion of  the responsibility for the cost  of providing
treatment services in exchange for a fixed per member per  month fee, (ii) administrative  services  only
(‘‘ASO’’) products, where the Company provides services  such as utilization review, claims
administration and/or provider network management, but does not assume responsibility for  the cost of
the treatment services, and (iii) employee  assistance programs (‘‘EAPs’’) where the Company provides
short-term outpatient behavioral counseling services.

The managed healthcare business is managed based on the services provided and/or the customers

served, through the following two segments:

Commercial. The Managed Healthcare Commercial segment (‘‘Commercial’’) generally reflects
managed behavioral healthcare services  and  EAP services provided  under  contracts with health plans,
insurance companies and MCOs for some or all of  their  commercial, Medicaid and  Medicare members,
as well as with employers, including corporations, governmental agencies, and  labor  unions.
Commercial’s contracts encompass risk-based, ASO and  EAP arrangements.  As of December 31,  2013,
Commercial’s covered lives were 4.0 million, 13.5  million and 13.0 million for risk-based, ASO and
EAP products, respectively. For the year ended December 31, 2013, Commercial’s revenue was
$501.1 million, $116.9 million and $148.8 million for risk-based,  ASO and EAP  products, respectively.

Public Sector. The Managed Healthcare Public Sector segment (‘‘Public Sector’’)  generally
reflects: (i) the management of behavioral health  services provided  to  recipients under Medicaid  and
other  state sponsored programs under contracts with  state and local  governmental agencies, and  (ii) the
integrated management of physical, behavioral and pharmaceutical care  for  special populations covered
under Medicaid and other government  sponsored programs. Public Sector contracts encompass either
risk-based or ASO arrangements. As of  December 31,  2013, Public Sector’s covered lives were
2.1 million and 1.7 million for risk-based and ASO products, respectively. For the year ended
December 31, 2013, Public Sector’s revenue  was  $1.7 billion and $33.8  million for risk-based  and ASO
products, respectively.

Specialty Solutions

The Specialty Solutions segment (‘‘Specialty Solutions’’)  generally reflects the management of the

delivery of diagnostic imaging (radiology benefits management or ‘‘RBM’’) and a variety of other
specialty areas such as radiation oncology,  obstetrical ultrasound, cardiology and pain  management,
including spine surgery and musculoskeletal management, to ensure  that such services are clinically
appropriate and cost effective. The Company’s Specialty Solutions services are  currently provided under
contracts with health plans and insurance companies for some or all of  their  commercial, Medicaid and

2

Medicare members. The Company also  contracts  with state  and local governmental  agencies for the
provision  of such services to Medicaid recipients.  The Company  offers  its Specialty Solutions services
through risk-based contracts, where the  Company assumes all or a substantial portion of the
responsibility for the cost of providing  services, and through ASO contracts, where  the Company
provides services such as utilization review and  claims administration, but does not assume
responsibility for the cost of the services. As of December 31, 2013,  covered lives  for Specialty
Solutions were 5.7 million and 12.0 million for risk-based  and  ASO products, respectively.  For the  year
ended December 31, 2013, revenue for  Specialty Solutions was $334.5  million and $41.3  million for
risk-based and ASO products, respectively.

This segment was previously defined as Radiology  Benefits Management; however, as it has grown

and expanded to include additional products,  the Company  has renamed the segment Specialty
Solutions to encompass all of its additional product offerings.

Pharmacy Management

The Pharmacy Management segment (‘‘Pharmacy Management’’) comprises products and  solutions

that provide clinical and financial management of drugs  paid under medical and pharmacy  benefit
programs. Pharmacy Managements’ services  include (i)  traditional pharmacy  benefit management
(‘‘PBM’’) services;  (ii) pharmacy benefit administration (‘‘PBA’’) for state  Medicaid  and other
government sponsored programs; (iii)  specialty pharmaceutical  dispensing operations,  contracting and
formulary optimization programs; (iv)  medical pharmacy management programs;  and (v)  programs for
the integrated management of drugs that treat complex  conditions, regardless of site of service, method
of delivery, or benefit reimbursement. In addition, the Company has a subcontract arrangement to
provide PBM services on a risk basis for one of Public  Sector’s customers,  which is  scheduled to
terminate on March 31, 2014.

The Company’s Pharmacy Management programs are  provided  under contracts with health plans,
employers, Medicaid MCOs, state Medicaid programs, and other government agencies,  and encompass
risk-based and fee-for-service (‘‘FFS’’) arrangements. During 2013, Pharmacy Management processed
1.9 million adjusted commercial network claims  in the Company’s  PBM business,  which includes
Partners  Rx (as defined below) claims  following  the closing of the acquisition on October  1, 2013. As of
December 31, 2013, the Company had  a generic dispensing rate of  82.3 percent within its commercial
PBM business. In addition, the Company processed  67.1 million adjusted  PBA  claims and  0.1 million
specialty dispensing claims. Adjusted claim totals apply a multiple of three for each 90-day and
traditional mail claim. In addition, as  of  December  31, 2013, Pharmacy Management served 0.4 million
commercial PBM members, 9.5 million  members in  its  medical pharmacy management  programs,  and
25 states and the District of Columbia in its PBA business.

Beginning in the first quarter of 2013, the Company underwent organizational changes.  As a result

of these  changes, the Company concluded that changes  to its reportable segments  now comprising  the
new Pharmacy Management segment  were  warranted. This segment contains the operating  segments
previously defined as the Specialty Pharmaceutical Management segment and the Medicaid
Administration segment. Prior period  balances have been reclassified to reflect this change.

Corporate

This segment of the Company is comprised  primarily of operational support  functions such as sales

and marketing and information technology, as well as corporate  support functions  such as executive,
finance, human resources and legal.

See Note 10—‘‘Business Segment Information’’ to the consolidated financial statements for certain

segment financial data relating to our business set  forth elsewhere  herein.

3

Acquisition of Partners Rx Management LLC

Pursuant to the September 6, 2013 Agreement and Plan of Merger (the ‘‘Merger Agreement’’)
with Partners Rx Management, LLC (‘‘Partners Rx’’), on October  1, 2013 the  Company acquired all of
the outstanding ownership interests of Partners  Rx. Partners Rx is a  full-service commercial PBM with
a strong focus on health plans and self-funded employers  primarily  through  sales  through third  party
administrators, consultants and brokers.  As consideration  for the  transaction, the Company paid
$100 million in cash, subject to working capital adjustments. The Company funded the  acquisition  with
cash on hand.

Pursuant to the Merger Agreement,  certain principal owners of Partners  Rx purchased a total of
$10 million in the  Company’s restricted stock  at a  price equal to the average of the closing prices  of
the Company’s stock for the five trading  day period  ended on the  day  prior to the  execution  of the
Merger Agreement. The shares received by  such principal owners of Partners Rx are subject  to  vesting
over three years with 50% vesting on  the second anniversary  of the acquisition and 50% vesting on  the
third anniversary of the acquisition, conditioned on continued employment  with the Company on  the
applicable vesting dates.

The Company reports the results of operations of Partners Rx within  its Pharmacy Management

segment.

For further discussion, see Note 3—‘‘Acquisitions  and  Joint Ventures’’ to the consolidated financial

statements set forth elsewhere herein.

Acquisition of AlphaCare Holdings, Inc.

Pursuant to the August 13, 2013 stock purchase agreement  (the  ‘‘Stock Purchase Agreement’’), on

December 31, 2013 the Company acquired  a 65% equity  interest in AlphaCare Holdings, Inc.
(‘‘AlphaCare Holdings’’), the holding  company  for AlphaCare New York, Inc.  (‘‘AlphaCare’’), a Health
Maintenance Organization (‘‘HMO’’) in New York that operates  a  New York Managed Long-Term Care
Plan ‘‘(MLTCP’’) in Bronx, New York,  Queens, Kings  and Westchester Counties, and  Medicare Plans in
Bronx, New York, Queens and Kings  Counties.

The Company previously held a 7% equity interest in AlphaCare  through a  previous equity
investment of $2.0 million in preferred membership  units of AlphaCare’s previous holding company,
AlphaCare Holdings, LLC on May 17, 2013. The Company also previously loaned $5.9 million  to
AlphaCare Holdings, LLC. As part of  the Stock Purchase  Agreement, AlphaCare Holdings, LLC was
reorganized into a Delaware corporation, the  preferred membership units and the loan  were converted
into Series A Participating Preferred Stock (‘‘Series A Preferred’’) of AlphaCare  Holdings and  the
Company purchased an additional $17.4  million  of  Series A Preferred.  The  Company holds a 65%
voting interest and the remaining shareholders  hold  a 35%  voting interest in AlphaCare Holdings.

Based on the Company’s 65% equity and voting interest in AlphaCare  Holdings, the  Company has

included the results of operations in  its  consolidated financial statements.  The  Company reports  the
results of operations of AlphaCare Holdings within  the Public Sector segment.

For further discussion, see Note 3—‘‘Acquisitions  and  Joint Ventures’’ to the consolidated financial

statements set forth elsewhere herein.

Industry

According to the Centers for Medicare and Medicaid  Services (‘‘CMS’’), U.S.  healthcare spending

was projected to have increased 3.8 percent  to  $2.9 trillion  in 2013, representing nearly 18  percent of
the gross domestic product. With the uncertain economic environment,  rising healthcare costs,
increased fiscal pressures on federal  and state governments, and the  uncertainty around the  full

4

implementation of healthcare reform, healthcare spending will  continue to be one  of  the greatest
pressing issues for the American public and  the government agencies. The rapidly evolving clinical and
technological environment demands the  expertise  of specialized healthcare  management services to
provide both high-quality and affordable care.

Over the last several years, the Company has transformed itself  into a diversified managed
healthcare company by entering various healthcare cost and care management  areas that represent a
meaningful portion of the healthcare dollar and that  are growing at a disproportionately higher rate
than other areas of healthcare.

Business  Strategy

The Company is engaged in the healthcare management business, and is focused  on meeting  needs
in areas of healthcare that are fast growing, highly complex and high cost, with an  emphasis  on special
population management. It currently provides managed behavioral healthcare,  specialty solutions, and
pharmacy management services as well  as integrated physical  and behavioral care  management for
special populations. The Company’s strategy is  to  expand its integrated management programs for
special populations, expand its pharmacy management  business,  and  further grow its other existing
businesses. The Company believes that  certain  of  its  clients may prefer to consolidate  outsourced
vendors, and that as a vendor offering multiple outsourced products, it  will have  a competitive
advantage in the market. The Company seeks to grow its managed  healthcare business through the
following initiatives:

Expanding integrated management services provided to  special populations through its Magellan
Complete Care business. The Company, through Magellan Complete Care, seeks to expand  its focus
on the clinically integrated management of  special populations including  individuals with serious mental
illness (‘‘SMI’’), those covered under both Medicare and Medicaid (dual-eligibles), and other unique
high-cost populations. These programs  holistically manage the behavioral and physical health care  of
special populations and utilize the Company’s  unique  expertise to improve  health  outcomes and  lower
costs. The Company believes its significant Medicaid, behavioral health and pharmacy experience will
enable it to further develop and market  programs to manage these special  populations. The  Company
is developing independent special population management capabilities and may  enter into partnerships,
joint ventures, or acquisitions that facilitate this effort. The Company  believes it is  positioned  to  grow
its  membership and revenues in the integrated care  management of special populations  over the long
term.

Expanding the Pharmacy Management  business. The Company has operated in both the specialty

pharmaceutical management and Medicaid pharmacy  benefits management  businesses for several years
and acquired a commercial pharmacy benefit  management company in October  of 2013. In late 2013,
the Company integrated all of these  businesses which  leverages  their strength and  assets to best
position the Company to expand its presence in the pharmaceutical marketplace. This business segment
offers clinical and financial management solutions  that help customers  manage the quality and  cost of
pharmaceutical care for any drug, under  any  benefit, at  any site of service. Pharmacy Management
provides a comprehensive suite of solutions, including traditional  pharmacy benefit management;
specialty pharmacy solutions including formulary and rebate management solutions and specialty
dispensing; and its medical pharmacy  management  product, which manages the cost and  quality of
therapeutic interventions for complex conditions covered under the  medical  benefit. These  products are
available individually, in combination,  or in a  fully  integrated manner. The Company is marketing its
pharmacy management products to existing and  new  health  plans,  employer groups, state governments,
exchanges, Medicaid managed care organizations,  and  third party  administrators. The Company
continues to cross-sell Pharmacy Management products to its other segments’ customer base.

5

Continued growth in our other existing  businesses. The Company has operated in both the
commercial and public sectors of managed behavioral healthcare by  ensuring the delivery of quality
outcomes and appropriate care through its  unique behavioral healthcare expertise in managing clinical
care, provider networks, claims, and customer  service.  The Company  focuses on continually developing
and providing innovative and cost effective solutions to its customers, and  expanding  into  new markets.
Through its Commercial behavioral segment,  the Company seeks to provide a superior  outsourced
behavioral health management alternative to its health plan, employer,  and government customers. The
Company has expanded its product offerings  including  products dealing with autism.  Through its  Public
Sector segment, the Company seeks to help state  and  local governments deal with  their fiscal  pressures
resulting from increasing Medicaid enrollment and rising behavioral  healthcare costs. The Company
intends to continue marketing both its  risk-based  and  ASO  products, as  well as new products,  to  its
existing customer base and new customers, and to cross-sell its  behavioral product portfolio to its other
segments’ customer base.

In Specialty Solutions, the Company’s strategy is  to  deliver innovative and clinically appropriate

management programs that create value  for  its clients through the  reduction in  the number  of
inappropriate services and ensure the  delivery of appropriate services through quality providers. The
Company seeks to distinguish itself in  the marketplace through a focus on  clinical excellence, provider
partnerships, product and service innovation,  and consumerism. The Company continues  to  expand its
product  portfolio beyond diagnostic imaging with customer-focused solutions in new areas of  medical
management including radiation oncology therapy  management, cardiac management,  obstetrical
ultrasound management, pain management,  including spine surgery and musculoskeletal management,
and other relevant areas. In addition  to  selling its programs to new customers,  the Company’s growth
strategy is also focused on continuing to develop innovative  new products and to expand membership
with current customers, upsell additional products to existing customers, and  cross-sell  to  its other
segments’ customer base.

Customer Contracts

The Company’s contracts with customers  typically have terms of  one to three years, and in certain

cases contain renewal provisions (at the customer’s option) for successive terms of  between  one and
two years (unless terminated earlier).  Substantially all of these contracts  may be immediately
terminated with cause and many of the Company’s contracts are terminable without  cause  by  the
customer or the Company either upon  the giving of requisite notice and the passage of  a specified
period of time (typically between 60  and 180  days)  or upon  the occurrence  of other specified events.  In
addition, the Company’s contracts with  federal,  state and local  governmental agencies generally are
conditioned on legislative appropriations. These contracts generally can be terminated  or modified  by
the customer if such appropriations are  not  made. The Company’s contracts for  managed healthcare
and specialty solutions services generally provide for payment  of  a per member per month  fee  to  the
Company. See ‘‘Risk Factors—Risk-Based  Products’’ and  ‘‘—Reliance on  Customer  Contracts.’’

The Company provides behavioral healthcare management and other related  services to
approximately 660,000 members in Maricopa County, Arizona as  the  Regional Behavioral Health
Authority (‘‘RHBA’’) for GSA6 (‘‘Maricopa County’’)  pursuant to a contract with the  State  of  Arizona
(the ‘‘Maricopa Contract’’). The Maricopa Contract generated net revenues  that  exceeded,  in the
aggregate, ten percent of net revenues  for  the consolidated  Company for the years ended  December 31,
2011, 2012 and 2013.

The Company also has a significant concentration of business with various counties  in the State of
Pennsylvania (the ‘‘Pennsylvania Counties’’) which are part of the  Pennsylvania Medicaid program, and
with various areas in the State of Florida  (the  ‘‘Florida Areas’’)  which are part  of  the Florida  Medicaid
program. See further discussion related  to these significant  customers in  ‘‘Risk Factors—Reliance on
Customer Contracts.’’ In addition, see ‘‘Risk Factors—Dependence on Government  Spending’’ for
discussion of risks to the Company related  to  government contracts.

6

Provider Network

The Company’s managed behavioral healthcare  services, integrated healthcare  services  and EAP
treatment services are provided by a contracted  network of third-party providers, including  physicians,
psychiatrists, psychologists, other behavioral and physical  health  professionals, psychiatric hospitals,
general medical facilities with psychiatric beds,  residential  treatment centers and  other treatment
facilities. The number and type of providers  in a  particular area depend upon  customer preference, site,
geographic  concentration and demographic composition of the beneficiary population  in that area. The
Company’s network consists of approximately  145,000 healthcare  providers,  including facility locations,
providing various levels of care nationwide. The  Company’s network providers are almost  exclusively
independent contractors located throughout the local  areas in  which the  Company’s customers’
beneficiary populations reside. Outpatient network providers work out  of their  own offices,  although
the Company’s personnel are available to assist  them with consultation and other needs.

Non-facility network providers include  both  individual practitioners, as well as individuals  who are

members of group practices or other  licensed centers or programs. Non-facility network providers
typically execute standard contracts with  the Company under which  they  are generally paid on a
fee-for-service basis.

Third-party network facilities include inpatient psychiatric and  substance abuse hospitals, intensive

outpatient facilities, partial hospitalization facilities, community health  centers  and other community-
based facilities, rehabilitative and support facilities and other intermediate  care and alternative care
facilities or programs. This variety of  facilities enables the Company  to  offer  patients a full continuum
of care and to refer patients to the most  appropriate facility or program  within that continuum.
Typically, the Company contracts with facilities on  a per diem or fee-for-service basis and, in some
limited cases, on a ‘‘case rate’’ or capitated basis.  The contracts between the Company  and inpatient
and other facilities typically are for one-year terms and are  terminable by the Company or the facility
upon 30 to 120 days notice.

The Company’s RBM services are provided by a network of providers including diagnostic imaging

centers, radiology departments of hospitals  that provide advanced imaging services on an outpatient
basis, and individual physicians or physician groups  that own advanced imaging equipment  and
specialize in certain specific areas of care. Certain  providers  belong to the Company’s  network, while
others are members of networks belonging  to  the Company’s customers. These providers are paid  on a
fee-for-service basis.

Joint Ventures

Magellan Complete Care of Arizona,  Inc. (‘‘MCCAZ’’),  a joint venture owned 80 percent  by  the

Company and 20 percent by VHS Phoenix Health Plan, LLC (a subsidiary of Vanguard Health
Systems, Inc.), was formed to manage  integrated behavioral  and  physical  healthcare for recipients with
SMI and behavioral healthcare for other Medicaid  beneficiaries in Maricopa County.  MCCAZ
previously responded to a Request for  Proposal (‘‘RFP’’)  released  by the  Arizona Department of
Health Services (‘‘ADHS’’). See further discussion related to the status of this RFP in  ‘‘Risk Factors—
Reliance on Customer Contracts.’’ During the  year  ended December 31, 2012, the  Company invested
$1.5 million in MCCAZ, which is included within restricted cash on  the accompanying  consolidated
balance sheets. The Company has consolidated  the balance sheet and results of operations of MCCAZ
in its consolidated financial statements  as of  December 31, 2012 and  December  31, 2013.

Competition

The Company’s business is highly competitive.  The Company  competes  with other healthcare

organizations as well as with insurance  companies, including  health maintenance organizations
(‘‘HMOs’’), preferred provider organizations (‘‘PPOs’’), third-party  administrators (‘‘TPAs’’),
independent practitioner associations (‘‘IPAs’’), multi-disciplinary medical  groups, pharmacy benefit

7

managers (‘‘PBMs’’), healthcare information technology solutions, and other  specialty healthcare  and
managed care companies. Many of the Company’s competitors, particularly certain insurance
companies, HMOs, technology companies, and PBMs  are significantly larger and have greater financial,
marketing and other resources than the Company, and some of the Company’s  competitors provide a
broader range of services. The Company competes based  upon quality and reliability of its services, a
focus on clinical excellence, product and service  innovation and proven expertise  in its business lines.
The Company may also encounter competition in  the future  from  new market entrants.  In  addition,
some of the Company’s customers that  are  managed care companies may seek to provide specialty
managed healthcare services directly to their subscribers,  rather than by  contracting  with the Company
for such services. Because of these factors, the Company  does  not expect  to be able to rely  to  a
significant degree on price increases  to achieve revenue growth,  and  expects to continue  experiencing
pricing pressures.

Insurance

The Company maintains a program of  insurance coverage for  a  broad range of risks in its business.

The Company has renewed its general,  professional and managed  care  liability  insurance policies with
unaffiliated insurers for a one-year period from  June 17, 2013 to June 17, 2014. The general  liability
policy is written on an ‘‘occurrence’’ basis, subject  to  a $0.05 million per claim un-aggregated
self-insured retention. The professional  liability  and managed care errors and omissions  liability  policies
are written on a ‘‘claims-made’’ basis, subject to a  $1.0 million  per  claim  ($10.0  million  per  class action
claim) un-aggregated self-insured retention  for  managed care errors and omissions liability, and  a
$0.05 million per claim un-aggregated self-insured retention for professional liability.

The Company maintains a separate general and professional liability insurance  policy with an
unaffiliated insurer for its Pharmacy  Management  business. The  Pharmacy  Management  insurance
policy has a one-year term for the period  June  17, 2013 to June 17,  2014. The general liability policy is
written on an ‘‘occurrence’’ basis and the professional liability policy is written  on a ‘‘claims-made’’
basis, subject to a $0.05 million per claim and $0.25 million aggregated self-insured retention.

The Company maintains separate professional liability insurance policies  with unaffiliated insurers

for its Maricopa Contract business for  the behavioral  health  direct care facilities, all of  which were
divested at  various times prior to December 31,  2009. The Maricopa Contract professional liability
insurance policies effective dates were from September 1, 2008  to  September  1, 2009. The  Company
purchased a five-year extended reporting period for  the professional liability policies effective
September 1, 2009 for the period September 1, 2009  to  September 1, 2014, subject to a $0.5 million  per
claim un-aggregated self-insured retention. The professional liability policies are  written  on a
‘‘claims-made’’ basis.

The Company is responsible for claims  within its self-insured retentions, and for portions  of claims

reported after the  expiration date of the policies if they are not  renewed, or  if  policy limits  are
exceeded. The Company also purchases excess liability coverage in an amount that management
believes to be reasonable for the size  and profile  of  the organization.

See ‘‘Risk Factors—Professional Liability and Other Insurance,’’ for a discussion of the risks

associated with the Company’s insurance coverage.

Regulation

General. The Company’s healthcare management business  is subject to extensive and evolving
state and federal regulation. The Company is subject to certain state  laws and  regulations, including
those governing the licensing of insurance companies,  HMOs,  PPOs,  TPAs, PBMs, pharmacies and
companies engaged in utilization review and pharmaceutical management. In addition, the Company is
subject to regulations concerning the licensing of healthcare professionals, including  restrictions on
business corporations from providing, controlling  or exercising  excessive influence over  healthcare

8

services through the direct employment of physicians, psychiatrists or,  in certain states,  psychologists
and other healthcare professionals. These laws and regulations vary considerably among states  and the
Company may be subject to different  types of laws and regulations depending on the specific regulatory
approach adopted by each state to regulate  the managed care and pharmaceutical management
businesses and the provision of healthcare  treatment services. In addition, the Company is subject to
certain federal laws and regulations,  including federal  laws and regulations in  connection with  its  role in
managing its customers’ employee benefit plans. The regulatory  scheme  generally applicable to the
Company’s operations is described in this section.

The Company believes its operations  are structured to comply in  all material  respects with

applicable laws and regulations and that  it  has obtained all licenses and approvals that are  material to
the operation of its business. However,  regulation of  the healthcare management industry is  constantly
evolving, with new legislative enactments and  regulatory  initiatives at the  state and federal levels  being
implemented on a regular basis. Consequently, it is possible that a court or regulatory agency  may take
a position under existing or future laws  or regulations, or as a result of a  change in  the interpretation
thereof, that such laws or regulations apply to the Company in a  different manner than the Company
believes such laws  or regulations apply.  Moreover, any  such position may  require significant alterations
to the Company’s business operations  in  order to comply with such laws or regulations, or
interpretations thereof. Expansion of the Company’s business to cover  additional geographic  areas, to
serve different types of customers, to provide new services  or to commence new operations could also
subject the Company to additional licensure requirements and/or  regulation. Failure to comply with
applicable regulatory requirements could  have a  material adverse  affect  on the Company.

Licenses. Certain regulatory agencies having jurisdiction over the Company possess discretionary
powers when issuing or renewing licenses or granting approval of proposed  actions such as mergers, a
change  in ownership, transfer or assignment of licenses and certain intra-corporate transactions. One  or
multiple agencies may require as a condition of such license or approval that the  Company cease or
modify certain of its operations or modify the way  it operates in  order to  comply with applicable
regulatory requirements or policies. In addition,  the time necessary to obtain a license or approval
varies from state to state, and difficulties in obtaining a  necessary license or approval may result in
delays in the Company’s plans to expand operations in a  particular state  and, in some  cases, lost
business opportunities.

In recent years, in response to governmental agency inquiries or  discussions with regulators,  the
Company has determined to seek licensing as a single service  HMO,  TPA or  utilization review agent in
one or more jurisdictions. The Company  maintains network licenses for these lines  of business in some
states where required by state regulation.  The Company has also  sought and obtained utilization review
licenses in some states for its  pharmaceutical management business and has  also sought pharmacy
benefit manager licensure and TPA licensure in some states where  required to support  its expanded
pharmacy product offerings. The Company has obtained HMO licenses,  and is seeking additional,
licenses to support its MCC business. The  Company has also obtained pharmacy licenses in states that
require such licenses.

Compliance activities, mandated changes  in the Company’s  operations, delays in  the expansion  of
the Company’s business or lost business opportunities as  a  result of regulatory requirements  or policies
could have a material adverse effect  on the Company. As discussed  below in  the section entitled
‘‘Regulations Affecting the Company’s Pharmacies,’’ the Company is subject  to  certain  state licensure
requirements in relation to its Pharmacy Management business.

Insurance, HMO and PPO Activities. To  the extent that the Company operates or is  deemed to
operate in some states as an insurance company, HMO, PPO  or similar  entity,  it may  be  required to
comply  with certain laws and regulations that, among other things,  may  require the Company  to
maintain certain types of assets and minimum levels of deposits, capital, surplus,  reserves  or net worth.
In many states, entities that assume risk  under contracts with licensed insurance companies or HMOs

9

have not been considered by state regulators to be conducting an  insurance or HMO business. As  a
result, the Company has not sought licenses as either an insurer  or HMO in certain states.

The National Association of Insurance Commissioners (the ‘‘NAIC’’) has  undertaken  a
comprehensive review of the regulatory  status of entities arranging for the provision  of healthcare
services through a network of providers that,  like the Company, may assume risk  for the  cost and
quality of healthcare services, but that are not currently licensed as  an HMO or similar entity.  As a
result of this review, the NAIC developed a  ‘‘health  organizations risk-based capital’’ formula, designed
specifically for managed care organizations, that establishes a  minimum amount of capital necessary for
a managed care organization to support  its overall operations, allowing consideration for the
organization’s size and risk profile. The NAIC also adopted a model  regulation in the  area of health
plan  standards, which could be adopted by individual states in whole or  in part,  and could result in the
Company being required to meet additional or new standards in connection with its existing operations.
Certain states, for example, have adopted regulations  based on  the NAIC initiative, and as  a result, the
Company has been subject to certain  minimum capital requirements in  those states. Certain other
states, such as Maryland, Texas, New York and New Jersey, have also  adopted  their own regulatory
initiatives that subject entities, such as certain  of the Company’s  subsidiaries,  to  regulation under  state
insurance laws. This includes, but is not limited to, requiring adherence  to  specific financial solvency
standards. State insurance laws and regulations may limit the  Company’s ability to pay dividends, make
certain investments and repay certain  indebtedness.

Being licensed as an insurance company, HMO or similar  entity  could also subject  the Company to

regulations governing reporting and disclosure, mandated benefits, rate setting  and other  traditional
insurance regulatory requirements. PPO  regulations to which the Company  may be subject may require
the Company to register with a state  authority and provide information concerning  its  operations,
particularly relating to provider and payor  contracting.  The  imposition of  such  requirements could
increase the Company’s cost of doing  business  and could delay  the Company’s  conduct  or expansion  of
its  business in some areas. The licensing process under state insurance laws can be lengthy and, unless
the applicable state regulatory agency  allows  the Company to continue to operate while  the licensing
process is ongoing, the Company could  experience  a material adverse effect on its operating results and
financial condition while its license application is  pending. In addition, failure  to  obtain  and maintain
required licenses typically also constitutes an  event of default under the  Company’s contracts with  its
customers. The loss of business from one or more  of  the Company’s major customers as a  result of
such an event of default or otherwise  could have a material adverse effect  on the Company.

Regulators may impose operational restrictions  on entities granted licenses to operate as insurance

companies or HMOs. For example, the California Department of Managed Health  Care  has imposed
certain restrictions on the ability of the Company’s California subsidiaries to fund the Company’s
operations in other states, to guarantee or co-sign for the Company’s  financial  obligations, or to pledge
or hypothecate the stock of these subsidiaries and on  the Company’s ability to make certain operational
changes with respect to these subsidiaries. In  addition, regulators of certain of the  Company’s
subsidiaries may exercise certain discretionary rights under  regulations including, without limitation,
increasing its supervision of such entities, requiring additional restricted cash or other security.

Utilization Review and Third-Party Administrator Activities. Numerous states in which the Company

does business have adopted regulations governing entities  engaging in utilization review and TPA
activities. Utilization review regulations typically impose requirements with respect  to  the qualifications
of personnel reviewing proposed treatment, timeliness and notice of the  review of proposed  treatment
and other matters. TPA regulations typically impose requirements regarding claims processing and
payments and the handling of customer funds. Some states require TPA licensure for  PBM  entities as a
way to regulate the PBM lines of business. Utilization review  and TPA  regulations  may increase the
Company’s cost of doing business in the  event that compliance  requires the Company  to  retain
additional personnel to meet the regulatory requirements and to take other required  actions and  make
necessary filings. Although compliance  with utilization review and third party administrator  regulations

10

has not had a material adverse effect  on the Company, there  can be no  assurance that specific
regulations adopted in the future would not have such a result, particularly since  the nature, scope and
specific  requirements of such provisions vary considerably  among states that  have adopted  regulations
of this type.

Numerous states require the licensing or certification of entities  performing utilization  review or

TPA activities; however, certain federal  courts  have held that such licensing requirements are
preempted by the  Employment Retirement Income Security Act of 1974,  as amended (‘‘ERISA’’).
ERISA preempts state laws that mandate employee  benefit structures or their administration, as well  as
those that provide alternative enforcement mechanisms. The Company believes  that  its  TPA activities
performed for its self-insured employee  benefit  plan customers are exempt from otherwise applicable
state licensing or registration requirements  based upon federal preemption under ERISA  and have
relied on this general principle in determining not to seek licenses  for  certain  of the Company’s
activities in some states. Existing case law is not uniform  on the  applicability of ERISA preemption
with respect to state regulation of utilization  review or TPA activities. In some  states, the  Company has
licensed its self funded pharmacy related business as a  TPA after  a  review of state regulatory
requirements and case law. There can be no assurance  that additional licenses will not be required  with
respect to utilization review or TPA activities in certain  states.

Licensing of Healthcare Professionals. The provision of healthcare treatment services by physicians,
psychiatrists, psychologists, pharmacists and other providers  is subject to state regulation with respect to
the licensing of healthcare professionals. The  Company believes that the  healthcare professionals, who
provide healthcare treatment on behalf  of or  under  contracts with  the Company, and the case  managers
and other personnel of the health services business, are in compliance with the applicable state
licensing requirements and current interpretations thereof. However, there can be no assurance that
changes in such state licensing requirements or interpretations thereof  will  not  adversely affect the
Company’s existing operations or limit expansion. With respect to the  Company’s employee assistance
crisis intervention program, additional licensing of clinicians who provide telephonic assessment or
stabilization services to individuals who  are calling  from out-of-state may be required if such assessment
or stabilization services are deemed by regulatory agencies to be treatment provided in the state of
such individual’s residence. The Company believes  that any such additional licenses could be obtained.

Prohibition on Fee Splitting and Corporate Practice of Professions. The laws of some states limit the

ability of a business corporation to directly provide, control  or  exercise excessive influence  over
healthcare services through the direct  employment of  physicians, psychiatrists,  psychologists, or  other
healthcare professionals, who are providing direct  clinical  services. In  addition, the  laws  of some  states
prohibit physicians, psychiatrists, psychologists,  or other healthcare professionals from splitting fees with
other persons or entities. These laws  and  their  interpretations vary from state to state  and enforcement
by the courts and regulatory authorities  may vary from  state  to  state and may change over time. The
Company believes that its operations as  currently conducted are in material compliance with the
applicable laws. However, there can be  no assurance that the Company’s  existing operations and its
contractual arrangements with physicians, psychiatrists, psychologists and other healthcare professionals
will not be successfully challenged under state laws  prohibiting fee splitting or  the practice of a
profession by an unlicensed entity, or that  the enforceability of such contractual arrangements will  not
be limited. The Company believes that  it  could, if necessary,  restructure its operations to comply with
changes in the interpretation or enforcement of such laws and regulations, and that such  restructuring
would not have a material adverse effect on  its  operations.

Direct Contracting with Licensed Insurers. Regulators in several states in which  the Company does

business have adopted policies that require HMOs  or, in some instances, insurance companies, to
contract directly with licensed healthcare providers, entities or provider groups,  such as  IPAs,  for the
provision  of treatment services, rather than  with unlicensed intermediary companies. In such states, the
Company’s customary model of contracting  directly  is modified so  that, for example, the IPAs (rather
than the Company) contract directly  with the HMO or insurance company, as appropriate, for  the
provision  of treatment services.

11

HIPAA. The Health Insurance Portability and  Accountability Act of 1996 (‘‘HIPAA’’) requires the

Secretary of the Department of Health and Human Services (‘‘HHS’’) to  adopt standards relating to
the transmission, privacy and security of  health  information  by healthcare providers and healthcare
plans. Confidentiality and patient privacy  requirements are particularly  strict  in the Company’s
behavioral managed care business. Oversight responsibilities for HIPAA compliance is handled  by  the
Company’s Corporate Compliance Department.  The Company believes it  is currently in compliance
with the provisions of HIPAA.

The Health Information Technology for Economic and  Clinical Health Act (‘‘HITECH Act’’)

passed as part of the American Recovery  and Reinvestment Act of  2009 represents a  significant
expansion of the HIPAA privacy and  security laws.  The  HITECH Act provisions contain multiple
effective dates. The Company believes it is currently  in compliance with those provisions of the
HITECH Act and  associated regulations that are  currently in effect including the January  2013
‘‘Modifications to the HIPAA Privacy,  Security, Enforcement, and Breach Notification Rules under the
Health Information Technology for Economic and Clinical Health Act’’  Rule,  and will be in  compliance
with those portions of the law and regulations that  become effective  in the future.  The Company
believes that it can comply with future  changes in these laws and regulations,  however there can be no
assurance that compliance with such laws and  regulations  would  not have a  material  adverse  effect  on
its  operations.

Other Significant Privacy Regulation. The privacy regulation under HIPAA generally does  not
preempt state law except under the following  limited  circumstances: (i) the privacy rights afforded
under state law are contrary to those  provided  by  HIPAA so  that compliance with  both standards is not
possible and (ii) HIPAA’s privacy protections are more stringent than  the state law in  question. Because
many  states have privacy laws that either provide more stringent privacy protections than those imposed
by HIPAA or laws that can be followed  in addition to HIPAA, the Company must address privacy
issues under HIPAA and state law as well.  In addition, HIPAA has created an increased awareness of
the issues surrounding privacy, which may generate more state regulatory  scrutiny  in this area.

In addition to HIPAA and the HITECH Act, the Company is also  subject to federal  laws  and

regulations governing patient records involving substance abuse, as well as other federal privacy laws
and regulations. The Company believes  that it is currently in  compliance with these  applicable  laws and
regulations.

Federal  Anti-Remuneration/Fraud and  Abuse Laws. The federal healthcare Anti-Kickback Statute

(the ‘‘Anti-Kickback Statute’’) prohibits, among other things, an  entity from paying or  receiving, subject
to certain exceptions and ‘‘safe harbors,’’ any remuneration,  directly or indirectly, to induce the  referral
of individuals covered by federally funded healthcare programs, or the purchase, or the arranging  for or
recommending of the purchase, of items or  services for  which payment  may be made  in whole,  or in
part, under Medicare, Medicaid, TRICARE or other  federally  funded  healthcare programs. Sanctions
for violating the Anti-Kickback Statute  may include imprisonment, criminal  and civil  fines and exclusion
from participation  in the federally funded healthcare  programs. The  Anti-Kickback Statute has  been
interpreted broadly by courts, the Office of Inspector  General  (‘‘OIG’’) within  the U.S.  Department of
Health and Human Services (‘‘DHHS’’), and  other administrative  bodies.

It  also is a crime under the Public Contracts  Anti-Kickback  Statute,  for any person  to  knowingly

and willfully offer or provide any remuneration to a prime contractor to the United  States, including a
contractor servicing federally funded health programs, in order to obtain favorable treatment in  a
subcontract. Violators of this law also  may  be  subject to civil monetary  penalties. There  have been a
series of substantial civil and criminal investigations and  settlements, at the state and  federal level,  by
pharmacy benefit managers over the last several years in connection with alleged kickback schemes.
The Company believes that it is in compliance with  the legal requirements imposed by such
anti-remuneration  laws and regulations. However, there can  be  no assurance  that  the Company will not
be subject to scrutiny or challenge under such laws or regulations and that any  such challenge would

12

not have a material adverse effect on the  Company’s business, results of operations,  financial  condition
or cash flows.

The federal civil monetary penalty (‘‘CMP’’) statute provides for civil monetary penalties for any

person who provides something of value to a beneficiary covered under a  federal health care program,
such as Medicare or Medicaid, in order to influence the beneficiary’s  choice of a provider. For
example, our specialty pharmacy is subject to the CMP statute.

ERISA, to which certain of our customers’  services are subject, generally prohibits any person from

providing to a plan fiduciary a remuneration  in order to affect  the fiduciary’s selection  of or decisions
with respect to service providers. Unlike the federal healthcare Anti-Kickback  Statute,  ERISA
regulations do not provide specific safe  harbors and its application may be unclear. Federal  Statutes
Prohibiting False Claims. The Federal Civil False Claims  Act imposes civil penalties  for knowingly
making or causing to be made false claims with respect  to  governmental  programs, such  as Medicare
and Medicaid, for services not rendered,  or for misrepresenting  actual services rendered, in  order  to
obtain higher reimbursement. Private individuals may bring qui tam or whistleblower suits against
providers under the Federal Civil False  Claims Act,  which authorizes  the payment of  a portion of any
recovery to the individual bringing suit.  Further, pursuant to the ACA, a violation of the Anti-kickback
Statute is also a per se violation of the Federal  False  Claims  Act. The  Federal Civil  False  Claims Act
generally provides for the imposition  of civil penalties and for  treble damages, resulting  in the
possibility of substantial financial penalties for  small billing  errors. Criminal  provisions that are  similar
to the Federal Civil False Claims Act provide that a corporation may be fined if it is convicted  of
presenting to any federal agency a claim or  making a statement that it knows to be false, fictitious or
fraudulent. Even in situations where  the Company does not directly provide services to beneficiaries of
federally funded health programs and, accordingly, does  not directly  submit claims to the federal
government, it is possible that the Company could nevertheless become involved in  a situation where
false claim issues are raised based on  allegations that  it caused  or  assisted  a government  contractor in
making a false claim.

The Company is subject to certain provisions of the  Deficit Reduction Act of 2005  (the ‘‘Act’’).
The Act requires entities that receive $5 million  or more in  annual Medicaid  payments to establish
written policies that provide detailed information about the Federal Civil False Claims  Act and the
remedies thereunder, as well as any state laws  pertaining to civil or criminal penalties for false claims
and statements, the ‘‘whistleblower’’ protections afforded under such  laws,  and the  role of such laws in
preventing and detecting fraud, waste and abuse. The written policies are  to  be  disseminated to all
employees, contractors and agents which or  who, on behalf of  the  entity, furnishes,  or otherwise
authorizes the furnishing of, Medicaid healthcare items  or services; performs  billing or coding  functions,
or is involved in the monitoring of healthcare provided  by  the entity. In addition, any  such entity that
has an employee handbook must include a specific discussion of  the  federal and state false claims laws,
the rights of an employee to be protected  as a whistleblower and  the  entity’s policies and  procedures
for detecting and preventing fraud, waste and abuse.

The Company does not believe that it is in violation  of the Federal Civil False Claims Act (or  its
criminal counterparts) and the Company has  a corporate  compliance and ethics program,  policies  and
procedures and internal controls in place to help  maintain  an organizational culture  of honesty and
integrity.

State Anti-Remuneration/False Claims Law. Many states have laws and/or regulations  similar to the

federal anti-remuneration and Federal  Civil  False Claims Act described above. Sanctions for violating
these state anti-remuneration and false claims laws  may include injunction, imprisonment, criminal  and
civil fines and exclusion from participation in the  state  Medicaid programs. The Company believes that
it is in substantial compliance with the legal  requirements  imposed by such anti-remuneration laws and
regulations. However, there can be no  assurance that  the Company will not be subject to scrutiny or
challenge under such laws or regulations and that  any  such challenge would not have a  material
adverse effect on the Company’s business,  results  of operations, financial condition or cash flows.

13

The Dodd-Frank Wall Street Reform and  Consumer Protection Act (‘‘Dodd-Frank’’). On July 21,

2010 the President of the United States  signed into law Dodd-Frank. Under the law, those with
independent knowledge of a financial fraud committed  by a business  required to report  to  the U.S.
Securities and Exchange Commission  (‘‘SEC’’) or the  U.S. Commodity Futures  Trading Commission
(‘‘CFTC’’) may be  entitled to a percentage of the money recovered. Included in  Dodd-Frank are
provisions which protect employees of  publicly traded companies  from  retaliation for  reporting
securities fraud, fraud against shareholders  and violation of the SEC rules/regulations. Dodd-Frank  also
amends the Sarbanes-Oxley Act (‘‘SOX’’) and Federal Civil False  Claims Act  to  expand  their
whistleblower protections. On May 25,  2011,  the SEC adopted final rules  (the  ‘‘Rules’’)  for the
expanded whistleblower program established by  Dodd-Frank. The Company believes it  is in material
compliance with these Rules.

ERISA. Certain of the Company’s services are subject to the provisions  of ERISA. ERISA
governs certain aspects of the relationship  between  employer- sponsored healthcare benefit plans  and
certain providers of services to such plans  through a series of complex laws and regulations that are
subject to periodic interpretation by the Internal Revenue  Service (‘‘IRS’’) and  the U.S.  Department  of
Labor (‘‘DOL’’). In some circumstances,  and under certain customer contracts, the Company  may be
expressly named as a ‘‘fiduciary’’ under  ERISA, or be deemed  to  have assumed duties that make it an
ERISA fiduciary, and thus be required  to carry  out its operations  in a manner that complies with
ERISA in all material respects. In other circumstances, particularly in the administration of pharmacy
benefits, the Company does not believe  that its services are  subject to the fiduciary  obligations and
requirements of ERISA. In addition, the  DOL has  not  yet  finalized  guidance regarding whether
discounts and other forms of remuneration from  pharmaceutical manufacturers are required to be
reported to ERISA-governed plans in connection with  ERISA reporting  requirements. The Company
believes that it is in material compliance  with ERISA and that such compliance  does not currently  have
a material adverse effect on its operations.  However,  there can be no  assurance that continuing ERISA
compliance efforts or any future changes  to  ERISA will not have a material adverse effect on the
Company.

Some of the state regulatory requirements described  herein may be preempted in whole or in  part

by ERISA,  which provides for comprehensive federal regulation  of  employee benefit  plans. However,
the scope of ERISA preemption is uncertain  and  is subject to conflicting  court rulings. As a  result, the
Company could be subject to overlapping federal and state regulatory requirements with respect to
certain of its operations and may need  to  implement  compliance programs that satisfy multiple
regulatory regimes.

Other Federal Laws and Regulations. The Company is subject to certain federal  laws and
regulations in connection with its contracts  with the  federal government. These laws and  regulations
affect how the Company conducts business with its federal agency customers and  may impose added
costs on its business. The Company’s failure to comply with  federal  procurement laws and  regulations
could cause it to lose business, incur additional costs,  and subject it  to  a  variety of  civil  and criminal
penalties and administrative sanctions,  including termination of contracts,  forfeiture of  profits, harm to
reputation, suspension of payments, fines, and suspension or debarment from doing business with
federal government agencies. The Company  believes that it  is in  material compliance with all applicable
laws and regulations and that such compliance does  not  currently have a  material adverse effect on its
operations.

Regulation of Customers. Regulations imposed upon the Company’s  customers include, among
other things, benefits mandated by statute, exclusions from coverage prohibited by statute, procedures
governing the payment and processing  of  claims, record keeping  and reporting requirements,
requirements for and payment rates applicable to coverage of  Medicaid and  Medicare beneficiaries,
provider contracting and enrollee rights and confidentiality requirements. Although  the Company
believes that such regulations do not,  at  present, materially impair its operations, there can be no

14

assurance that such indirect regulation  will not have a  material  adverse effect on  the Company in the
future.

In October 2008, the United States Congress passed the Paul  Wellstone and Pete Dominici Mental

Health Parity Act  of 2008 (‘‘MHPAEA’’) establishing  parity in financial  requirements (e.g.  co-pays,
deductibles, etc.) and treatment limitations  (e.g., limits on the number of visits) between  mental health
and substance abuse benefits and medical/surgical benefits  for  health  plan members.  This law does not
require coverage for mental health or  substance abuse disorders but if coverage is provided it must be
provided at parity. No specific disorders are mandated for coverage;  health plans  are able to define
mental health and substance abuse to  determine what they are going to cover. Under the Affordable
Care Act (‘‘ACA’’) non-grandfathered  individual and small group plans (both on and  off of the
Exchange) are required to provide mental  health and  substance use disorder benefits  as essential health
benefits. These mandated benefits under  the ACA must be  provided  at parity in these  plans. Under the
ACA, grandfathered individual plans are required to comply with parity  if  they offer behavioral health
benefits. Grandfathered small group plans are exempt from  requirements to provide  essential health
benefits and parity requirements. State mandated benefits laws are not  preempted. The  law applies to
ERISA plans, Medicaid managed care plans and State Children’s  Health Insurance Program
(‘‘SCHIP’’) plans. On February 2, 2010, the  Department  of the Treasury, the  Department of  Labor and
the Department of Health and Human Services issued Interim Final Rules interpreting the MHPAEA
(‘‘IFR’’). The IFR  applies to ERISA plans and insured business. A State Medicaid Director Letter was
issued in January 2013 discussing applicability of parity to Medicaid managed care plans, SCHIP plans
and Alternative Benefit (Benchmark)  Plans. It is possible  that some states will change their behavioral
health plan benefits or management techniques as a result of this letter. On  November 13,  2013 the
Department of the Treasury, the Department of Labor  and the Department  of Health and Human
Services issued Final Rules on the MHPAEA.  The  Health Insurance Exchange  regulations provide that
plans offered on the exchange must offer behavioral health benefits that are compliant with federal
parity law. The IFR included some concepts not included under the  statute including the requirement
to conduct the parity review at the category level within  the plan,  introducing  the concept  of
non-quantitative treatment limitations,  and  prohibiting separate  but  equal  deductibles. The  Final Rule
affirmed the content of the IFR with a  few  changes and some additional  clarifications on the
regulator’s intent. While some of these regulatory requirements  in the  IFR  were not anticipated, the
Company believes it is in compliance with the  requirements  of  the IFR.  The Company  does not
anticipate any significant impacts from the Final Rule however  it is still reviewing and  assessing the
Final Rule with customers. The Company’s risk contracts  do allow for repricing to occur effective  the
same date that any legislation/regulation  becomes effective if  that legislation/regulation is projected to
have a material effect on cost of care.

Federal  and State Medicaid Laws and Regulations. The Company directly contracts with  various

states to provide Medicaid managed  care  services to state Medicaid beneficiaries.  As such, it is subject
to certain federal and state laws and  regulations affecting  Medicaid as well as state contractual
requirements. The Company believes it  is in material compliance with these laws, regulations and
contractual requirements. The Company also is a sub-contractor to health plans  who provide Medicaid
managed care services to state Medicaid  beneficiaries. In  the Company’s capacity  as a subcontractor
with these health plans, the Company  is  indirectly  subject to  certain federal and state laws and
regulations as well as contractual requirements pertaining  to  the operation of this business. If a state or
a health plan customer determines that the Company has  not  performed satisfactorily as a
subcontractor, a state or the health plan customer may require the Company to cease these activities or
responsibilities under the subcontract.  While  the Company believes that it provides satisfactory levels of
service under its respective subcontracts,  the Company can  give no assurances that a  state or health
plan  will not terminate the Company’s business relationships  insofar as they  pertain to these services.
In connection with its specialty pharmacy business,  the Company negotiates rebates with and  provides
services for drug manufacturers, which are subject to Medicaid ‘‘best price’’ regulations requiring

15

essentially that the manufacturer provide its deepest level of discounts to the Medicaid program. In
some instances, the government has challenged  a manufacturer’s calculation of best  price and we
cannot be certain what effect, if any,  the outcome of any such  investigation or proceeding will have on
our  ability to negotiate favorable terms.

Medicare Laws and Regulations. The Company is a subcontractor to health plans who are
Medicare Advantage Organizations and  Medicare Prescription Drug Plans and provide benefits to
Medicare beneficiaries. In the Company’s capacity as a  subcontractor with these  health  plans, the
Company is indirectly subject to certain federal laws and regulations as well  as contractual
requirements pertaining to the operation of this business. If the  Centers  for Medicare & Medicaid
Services or a health plan customer determines that the  Company has not performed satisfactorily  as a
subcontractor, CMS or the health plan  customer may  require  the Company  to  cease these activities or
responsibilities under the subcontract.  While  the Company believes that  it  provides satisfactory levels of
service under its respective subcontracts, the Company can  give no  assurances that CMS  or a health
plan  will not terminate the Company’s business relationships  insofar as they  pertain to these  services.

The Company has submitted an application to become a Medicare Prescription Drug Plan (PDP)

with respect to employer/union groups, beginning January 1, 2015. CMS has issued  significant
interpretive regulations and guidance regarding PDPs to which,  if approved, the  Company will be
directly subject. If CMS determines that  the Company has not performed satisfactorily, CMS  may
require the Company to cease its Part D activities or responsibilities  under the contract. The Company
can give no assurance as to whether  its  application  will  be approved. However, the Company  believes
that it will be in compliance with these  requirements  if approval is  obtained and business operations
commence.

Moreover, in relation to its pharmaceutical  management business, the Company contracts  with

PDPs and MA-PD plans (collectively,  ‘‘Part D  Plans’’) to provide  various services and in its
pharmaceutical management business contracts with Part  D plans to provide broader pharmacy
management services. In the Company’s capacity as  a subcontractor  with certain Part D Plan clients,
the Company is subject to certain federal rules,  regulations, and sub-regulatory guidance pertaining to
the operation of Medicare Part D. If CMS  or a Part D  Plan  determines that  the Company has  not
performed satisfactorily as a subcontractor, CMS or  Part D Plan may require the  Company to cease its
Part D activities or responsibilities under the subcontract. While the Company  believes that it provides
satisfactory levels of service under its  respective subcontracts, the Company can give no assurances  that
CMS or a Part D Plan will not terminate the Company’s business relationships  insofar as  they pertain
to Medicare Part D.

CMS requires Part D Plans to report all price  concessions received for  PBM  services. The
applicable CMS guidance requires Part D Plans to contractually require the  right to audit  their
PBMs as well as require full transparency as to manufacturer rebates  and administrative fees paid for
drugs or services provided in connection with  the sponsor’s plan, including  the portion of such rebates
retained by the PBM. Additionally, CMS requires Part D Plans  to  ensure  through their contractual
arrangements with first tier, downstream  and  related entities  (which  would include PBMs) that CMS
has access to such entities’ books and records  pertaining to services performed in connection with
Part D. The CMS regulations also suggests that Part D Plans should contractually require their first
tier, downstream and related entities  to  comply with certain elements of the Part D  Plan’s  compliance
program. The Company has not experienced and does not anticipate  that such disclosure  and auditing
requirements, to the extent required  by its Part D  Plan partners,  will have a materially  adverse  effect
on the Company’s business.

Federal  PBM Transparency Laws. Pursuant to the ACA, companies may  participate  in state and
federally run health insurance exchanges. The  Company  has contracted to  provide services to certain
health insurance exchange products offered  by insurers  and may  be  subject to certain financial
transparency and disclosure requirements. The ACA  mandates that pharmacy benefit managers  provide

16

financial transparency and reporting in connection with Medicare Part  D  plans, as  well as plans offered
through exchanges. In the event that  the Company is  determined to be subject to these requirements,
the Company does not anticipate that such requirements will  have a materially  adverse  effect  on the
Company’s business.

FDA Regulation. The U.S. Food and Drug Administration (‘‘FDA’’) generally has authority to
regulate drug promotional activities that are performed  ‘‘by or on behalf of’’ a drug  manufacturer. The
Company’s business includes the provision  of educational seminars for prescribers  and other of  the
Company’s customers on behalf of manufacturer clients and thus may be subject  to  the federal  laws
applicable to the promotion of prescription drugs. There  can  be  no assurance that the FDA  will  not
attempt to assert jurisdiction over certain aspects of the Company’s pharmaceutical management
business in the future and, although the Company is not controlled directly or  indirectly by any  drug
manufacturer, the impact of future FDA  regulation  could materially adversely affect the Company’s
pharmaceutical management business, results of operations, financial condition or cash flows.

State PBM Regulation. States continue to introduce broad legislation  to  regulate PBM activities.

This legislation encompasses some of  the products offered by  the  pharmaceutical  management business
of the Company. Legislation in this area is varied and encompasses licensing, audit provision, potential
fiduciary duties, pass through of cost savings and disclosure obligations.  The regulatory  environment is
complicated by numerous lawsuits challenging  laws and  legislative  repeals and  amendments to PBM
laws. The District of Columbia has enacted  a  statute designed to impose certain fiduciary  obligations
on entities providing PBM services, although a federal appeals court has held the law to be pre-empted
by ERISA. Maryland has also implemented comprehensive PBM  registration and examination
legislation. Other states, including Mississippi, Louisiana, Connecticut, Georgia,  Illinois,  Iowa, Kansas,
Louisiana, Maine, Massachusetts, Nevada, North Dakota,  South Dakota,  Texas  and Vermont all require
PBMs  to register with the state or be licensed. The Company has obtained these licenses as necessary
to support current business and future opportunities. Furthermore,  numerous  states, including
Arkansas, Florida, Indiana, Kentucky, Maryland,  Mississippi, Missouri, New Mexico,  North Dakota and
Tennessee subject PBMs to audit provisions and generally require certain financial disclosures. In  some
circumstances, claims or inquiries against PBMs have been asserted under state consumer protection
laws, which exist in most states. The various  state laws do not appear to be having a material adverse
effect on the Company’s pharmaceutical  management  business.  However,  the Company can give no
assurance that these and other states will not enact legislation  with more  adverse  consequences in  the
near  future; nor can the Company be  certain that future regulations  or interpretations  of existing laws
will not adversely affect its business.

State Legislation Affecting Plan or Benefit Design. Some states have enacted legislation that
prohibits certain types of managed care  plan sponsors from implementing certain  restrictive formulary
and network design features,  and many states have  legislation regulating various aspects of  managed
care plans, including provisions relating to pharmacy benefits. Other states mandate coverage of  certain
benefits or conditions and require health plan  coverage  of specific drugs, if deemed medically necessary
by the prescribing physician. Such legislation does  not  generally apply to the  Company directly, but may
apply  to certain clients of the Company,  such as HMOs and health insurers. These types of laws would
generally have an adverse effect on the  ability of  a PBM to  reduce cost for its plan sponsor customers.

Legislation and Regulation Affecting Drug Prices. Specialty pharmaceutical manufacturers generally

report various price metrics to the federal government,  including ‘‘average sales price’’ (‘‘ASP’’),
‘‘average manufacturer price’’ (‘‘AMP’’) and  ‘‘best price’’  (‘‘BP’’). The Company does not calculate
these price metrics, but the Company notes  that the ASP, AMP  and  BP  methodologies may create
incentives for some drug manufacturers to reduce the levels of discounts  or rebates available to
purchasers, including the Company, or their clients  with respect to specialty drugs. Any changes  in the
guidance affecting pharmaceutical manufacturer price metric  calculations  could  materially adversely
affect the Company’s business.

17

Additionally, most of the Company’s  dispensing  contracts  with its  customers  use ‘‘average
wholesale price’’ (‘‘AWP’’) as a benchmark for establishing  pricing.  At least one  major third party
publisher of AWP pricing data has ceased  to  publish such  data in the past  few years, and  there can be
no guarantee that AWP will continue  to  be  an available pricing metric  in the future. The
discontinuance of AWP reporting by  one data  source has not had  a  material adverse affect on the
Company’s results  of operations and the Company expects that were AWP data to no longer  be
available, other equitable pricing measures would be available  to  avoid a material adverse impact on
the Company’s business. Separately, CMS and several states have taken an  interest in attempting  to
determine the ‘‘actual acquisition costs’’  of pharmacies.  In  2012, CMS began conducting surveys  and
releasing preliminary data on pharmacy  acquisition costs.  At this time, the Company  does not anticipate
that actual acquisition cost surveys or pricing should materially adversely impact its  operations,  but it is
too early to speculate what impact, if  any such a  reimbursement shift might  have in pharmacy
reimbursement and/or costs in the future.

Regulations Affecting the Company’s Pharmacies. The Company owns two pharmacies  that provide
services to certain of the Company’s  health  plan customers.  The activities undertaken by the  Company’s
pharmacies subject the pharmacies to  state and federal  statutes and regulations governing, among other
things, the licensure and operation of mail order  and  non-resident pharmacies, repackaging of drug
products, stocking of prescription drug  products and dispensing of prescription drug products, including
controlled substances. The Company’s pharmacy facilities  are located in  Florida and New York and are
duly licensed to conduct business in those states. Many states,  however, require  out-of-state mail order
pharmacies to register with or be licensed  by the state board of pharmacy or similar governing body
when pharmaceuticals are delivered by mail  into the state, and some  states require that an  out-of-state
pharmacy employ a pharmacist that is licensed in the state  into  which pharmaceuticals are shipped. The
Company holds mail order and non-resident pharmacy licenses where required. The Company also
maintains Medicare and Medicaid provider licenses  where required for the pharmacies to provide
services to these plans.

Regulation of Controlled Substances. The Company’s pharmacies must register with  the United

States Drug Enforcement Administration (the ‘‘DEA’’), and individual state controlled substance
authorities in order to dispense controlled substances. Federal law requires the  Company to comply
with the DEA’s security, recordkeeping,  inventory control, and labeling standards in  order  to  dispense
controlled substances. State controlled substance law requires registration and compliance  with state
pharmacy licensure, registration or permit standards  promulgated by  the state pharmacy licensing
authority.

Other Regulation of Healthcare Providers. The Company’s business is affected indirectly by

regulations imposed upon healthcare providers. Regulations imposed upon  healthcare providers include
but are not limited to, provisions relating to the conduct of,  and  ethical  considerations involved in, the
practice of psychiatry, psychology, social work and  related behavioral healthcare  professions, radiology,
pharmacy, accreditation, government  healthcare program participation requirements, reimbursements
for patient services, Medicare and Medicaid fraud  and abuse  and, in  certain cases, the common  law
duty to  warn others of danger or to prevent  patient  self-injury. Changes in these regulatory
requirements applicable to healthcare  providers could impact the  Company’s business methods and
practices and there can be no assurances that  the impact  would not  be  adverse  and material.

Federal  Regulations affecting Procurement. The Company also provides services to various  state
Medicaid programs. Services  procurement is  governed in  part  by federal regulations because the  federal
government provides a substantial amount of funding for the services. The Company’s state  customers
risk loss of  federal funding if the Company is not in compliance with federal regulations. The
Company’s non-compliance may also lead  to  unanticipated, negative financial consequences including
corrective action plans or contract default risks.  The  Company believes the Company is in substantial

18

compliance with various federal regulations  and  in compliance  with contract provisions  relating to the
services provided by a commercial organization.

Other Proposed Legislation.

In the last five years, legislation has periodically been introduced  at
the state and federal levels providing  for new healthcare regulatory  programs and materially  revising
existing healthcare regulatory programs (including,  without limitation, legislation to carve  out certain
classes from generic substitution). Recently some states  including Massachusetts, Vermont, Connecticut
and California have enacted or considered legislation  regarding various forms of mandatory or
universal health insurance coverage. Such legislation could include  both  federal and state  bills affecting
Medicaid programs which may be pending in,  or recently passed by,  state legislatures and which  are not
yet available for review and analysis. In states in which  such new  state legislation  has been  enacted,
there has been no material adverse impact  on the  Company. However, the Company at  this time is
unable to predict whether there may  be  any effect, positive or negative, on its business as a  result of
any such future legislation.

Health Care Reform. The ACA is a broad sweeping piece of  legislation creating  numerous
changes in the healthcare regulatory environment.  To date, numerous regulations implementing
provisions of the ACA have been released in  addition to many requests for  information, frequently
asked questions and other informational notices. Some of these regulations, most notably the  Medical
Loss Ratio regulations and the Internal  Claims  and  Appeals and External Review Processes
Regulations, have an impact on the Company and its business. Others, such as  the regulation on
dependent coverage to age 26 and coverage  of  preventative  health  services, could impact the nature of
the members that we serve and the utilization rates. Medicaid expansion under  the ACA  may impact
the Company’s business going forward.  The Company has  behavioral health and  radiology customers
that are participating in the state and  federal Health  Insurance  Exchanges. The Company has taken
necessary steps to  support our customers in their administration of these new  plans. The  ACA also
contains provisions related to fees that  impact the Company’s direct public sector  contracts and
provisions regarding the non-deductibility of  those fees as well as limitations on  deductibility of
compensation for certain employees.  We believe  that our state public sector customers  will  make rate
adjustments to cover the direct costs  of these fees and a majority of the impact from non-deductibility
of such fees for federal income tax purposes. There may be some impact  due to taxes  paid for
non-renewing customers where the timing and amount  of recoupment of  these additional costs  is
uncertain. There can be no guarantees regarding this adjustment  from our state public sector customers
and these taxes and fees may have a  material impact on the Company.

Employees of the Registrant

At December 31, 2013, the Company had approximately 5,949 full-time  and part-time employees.

The Company believes it has satisfactory relations  with its employees.

History

Magellan was incorporated in 1969 under the laws of the  State  of  Delaware.  The Company is
engaged in the healthcare management  business. Through 2005,  the Company predominantly operated
in the managed behavioral healthcare business. As a result of certain acquisitions and material growth
since 2005, the Company expanded into integrated management  of the physical  and behavioral
healthcare for special populations, specialty  solutions (including RBM activities)  and pharmacy
management.

Available  Information

The Company makes its annual reports on Form 10-K, quarterly reports on  Form 10-Q, current

reports on Form 8-K, amendments to those reports filed or  furnished pursuant to Section 13(a) or
15(d) of the Securities Exchange Act  of 1934, and Section 16 filings available, free of charge, on the
Company’s website at www.magellanhealth.com as soon as  practicable  after the Company  has
electronically filed such material with, or furnished  it to, the  SEC. The information on the  Company’s
website is not part of or incorporated by  reference in  this  report on Form  10-K.

19

Item 1A. Risk Factors

Reliance on Customer Contracts—The  Company’s inability to  renew,  extend or replace  expiring or
terminated contracts could adversely affect the Company’s liquidity, profitability and financial
condition.

Substantially all of the Company’s net revenue is  derived from contracts that may be terminated

immediately with cause and many, including some of the Company’s most significant contracts, are
terminable without cause by the customer upon notice  and the passage of a  specified period  of time
(typically between 60 and 180 days),  or upon the occurrence of certain  other  specified events. The
Company’s ten largest customers accounted for 66.6  percent, 65.0 percent and 63.1  percent of the
Company’s net revenue in the years ended December 31, 2011, 2012 and  2013, respectively. Loss  of  all
of these  contracts  or customers would, and loss  of  any  one  of  these contracts  or customers  could,
materially reduce the Company’s net  revenue and have  a material adverse effect on the Company’s
liquidity, profitability and financial condition.

Significant Customers

Consolidated Company

The Maricopa Contract generated net revenues that exceeded,  in the  aggregate,  ten percent of net

revenues for the consolidated Company for  the years ended December 31,  2011, 2012 and 2013. The
Maricopa Contract is for the management  of the publicly funded behavioral health system that delivers
mental health, substance abuse and crisis  services  for  adults, youth, and children. Under the  Maricopa
Contract, the Company is responsible  for providing covered  behavioral health services to persons
eligible under Title XIX (Medicaid) and Title XXI  (State Children’s  Health Insurance Program)  of the
Social Security Act, non-Title XIX and  non-Title XXI eligible  children  and  adults with a serious  mental
illness, and to certain non-Title XIX and non-Title XXI adults  with behavioral health or  substance
abuse disorders. The Maricopa Contract began on September 1, 2007  and was  scheduled to expire on
October 1, 2013. The Company and the  State  of Arizona have agreed to extend the Maricopa Contract
through March 31, 2014. The State of  Arizona  has the right  to  terminate  the Maricopa Contract  for
cause,  as  defined, upon ten days’ notice  with  an opportunity to cure, and,  after January 1, 2014, without
cause  upon 30 days prior notice to the Company. The Maricopa Contract generated net  revenues of
$779.5 million, $758.3 million and $755.0 million for the years ended December 31,  2011, 2012 and
2013, respectively.

The State of Arizona had previously  issued a Solicitation for a  new RBHA for  Maricopa  County
(the ‘‘New Contract’’) to replace the  current contract with the Company to  be  effective  on October 1,
2013. The New Contract is for the management of the publicly  funded  behavioral  health  system
currently provided by the Company under  the Maricopa Contract, and also includes  an integrated
behavioral and physical healthcare system for  a small number of individuals with  serious mental  illness.
MCCAZ, a joint venture owned 80%  by  the Company and 20% by Vanguard/Phoenix  Health Plan,
previously submitted a bid for the Contract.

On March 25, 2013, the Company was notified  that MCCAZ was not selected as  the RBHA  for

the New Contract. On April 3, 2013,  the Company filed a formal protest  regarding  the State’s decision
to award the RBHA in Maricopa County  to  another vendor.  On April  17, 2013, the  Arizona
Department of Health Services denied the Company’s  protest. On May 9, 2013,  the Company filed an
appeal of the denial of its protest (the ‘‘Appeal’’)  with the Arizona  Department of Administration (the
‘‘DOA’’), the agency responsible for considering appeals of procurement protest denials. The  Company
also filed  with the DOA a motion to stay  the award and  implementation of the  contract pending a
decision on the Appeal. On May 21, 2013, the  DOA  granted the Company’s motion  and issued  a stay
of the award and implementation of the  contract pending  resolution  of  the Appeal by the DOA  (the
‘‘Stay’’).

On June 13, 2013 the DOA referred the  Appeal for a hearing before an independent

administrative law judge (‘‘ALJ’’) in the Arizona Office of Administrative Hearings  (the ‘‘OAH’’). The

20

OAH held an evidentiary hearing on the Appeal on September  18-27, 2013. On  November 18, 2013,
the ALJ issued a decision and recommended that the DOA  rule against  Magellan and  dismiss the
Appeal. On December 3, 2013 the DOA  accepted the recommendation of the ALJ and  issued a final
administrative decision ruling against  Magellan, affirming the award  of  the New  Contract to the
winning bidder, and dismissing the Appeal.  The DOA also  lifted  the previously issued Stay  on
implementation of the New Contract.

On December 6, 2013 Magellan filed  an appeal  of  the DOA decision in  the Arizona  Superior
Court in Maricopa County (the ‘‘Superior Court’’) and,  on December 10,  2013, filed  a motion  seeking a
judicial stay of the implementation of  the contract  until after  the  court’s decision  on the appeal. On
February 18, 2014 the Superior Court issued  an order  denying  the Company’s motion for stay. The
denial of the motion for stay does not  impact the final decision on  the merits of  Magellan’s appeal of
the DOA decision, which will continue  to  proceed in  the Superior Court.  The  Company also  previously
filed a separate civil lawsuit in the Superior Court challenging the legal authority of the public entity
that is one of the key members of the  non-profit winning bidder to invest in and participate in the
winning bidder’s performance under the New Contract. In connection with such civil  suit, the Company
previously filed a motion seeking a preliminary injunction that,  if granted,  could  prohibit such public
entity from participation as a member  of the  winning bidder  in the New  Contract.  No decision on the
motion for preliminary injunction in  the separate civil suit has yet been  issued by the court.  There is no
assurance that the  Company will prevail on its appeal to the Superior Court or that a  motion for
preliminary injunction will be granted.

By  Segment

In addition to the Maricopa Contract previously discussed,  the  following  customers  generated in

excess of ten percent of net revenues for  the respective segment  for the  years  ended December 31,
2011, 2012 and 2013 (in thousands):

Segment

Commercial

Term Date

2011

2012

2013

Customer A . . . . . . . June 30, 2014(1)
Customer B . . . . . . . December 31, 2017
Customer C . . . . . . . December 31, 2012 to December 14, 2013(2)(3)
Customer D . . . . . . . December 31, 2019

Public Sector

$171,109 $192,415 $207,080
71,085*
74,203*

67,049
111,607

67,959*
118,351
— 134,885

141,444

Customer E . . . . . . . June 30, 2014(4)

191,063

240,224

321,072

Specialty Solutions

Customer F . . . . . . . . December 31,  2015
Customer G . . . . . . . June 30, 2011 to November 30, 2011(2)(5)
Customer H . . . . . . . June 30, 2014
Customer I . . . . . . . . July 31, 2015
Customer J . . . . . . . . January 31, 2015

134,257
38,297
55,197
36,293
32,342*

117,739
—
60,094
57,455
38,366

130,895
—
55,078
61,838
47,311

Pharmacy Management

Customer K . . . . . . . November 30, 2014 to December 31, 2014(2)
Customer L . . . . . . . . December 31, 2013(5)
Customer B . . . . . . . September 27, 2013 to December 31, 2013(2)(5)
Customer M . . . . . . . March 31, 2014(6)

90,563
56,115
22,899*
82,770

129,209
60,350
73,785
69,090

133,724
59,125*
92,647
66,153*

* Revenue amount did not exceed  ten percent of net  revenues  for the  respective segment for the

year presented. Amount is shown for comparative  purposes only.

(1) The customer has informed the Company that, after  a  competitive evaluation process, it has

decided not to renew its contract after  the contract  expires  on December 31, 2013.  The  contract
was extended through June 30, 2014  to allow for transition to the new vendor.

21

(2) The customer has more than one  contract. The individual contracts are  scheduled to terminate at

various  points during the time period indicated above.

(3) Revenues for the year ended December 31, 2012 of  $50.0 million relate to a contract that

terminated as of December 31, 2012. The  remaining  business terminated in December 2013.
(4) Contract has options for the customer to extend the term  for  one  additional one-year  period.
(5) The contract has terminated.
(6) This customer represents a subcontract with Public Sector for the Maricopa Contract, and  is

eliminated in consolidation.

Concentration of Business

The Company also has a significant concentration of business with various counties  in the State of
Pennsylvania (the ‘‘Pennsylvania Counties’’) which are part of the  Pennsylvania Medicaid program, and
with various areas in the State of Florida  (the  ‘‘Florida Areas’’)  which are part  of  the Florida  Medicaid
program. Net revenues from the Pennsylvania Counties in the aggregate totaled $351.6 million,
$354.1 million and $359.0 million for  the years ended December 31, 2011, 2012 and 2013, respectively.
Net revenues from the Florida Areas in  the aggregate totaled $131.8 million, $133.9 million and
$128.0 million for the years ended December 31,  2011, 2012 and 2013,  respectively.

Integration of Companies Acquired by  Magellan—The Company’s profitability could be adversely
affected if the integration of companies acquired by Magellan is not  completed in a  timely  and
effective manner.

One  of the Company’s growth strategies is to make strategic acquisitions which  are complementary

to its existing operations. After Magellan closes  on an  acquisition,  it must integrate the acquired
company into Magellan’s policies, procedures and systems. Failure to effectively integrate an  acquired
business or the failure of the acquired business to perform as anticipated  could result in  excessive costs
being incurred, a delay in obtaining targeted synergies,  decreased  customer performance  (which  could
result in contract penalties and/or terminations),  increased  employee  turnover, and  lost  sales
opportunities. Finally, difficulties assimilating  acquired operations  and services could result  in the
diversion of capital and management’s attention  away from  other business  issues and opportunities.

Changes  in the Medical Managed Care Carve-Out Industry—Certain changes in the business practices
of this industry could negatively impact the Company’s resources,  profitability and results of
operations.

Substantially all of the Company’s Commercial, Specialty Solutions  and Pharmacy Management

segments’ net revenues are derived from customers in the  medical managed healthcare  industry,
including managed care companies, health insurers and other health  plans. Some  types of changes in
this  industry’s business practices could negatively impact the Company.  For example, if the Company’s
managed care customers seek to provide services directly  to their subscribers, instead of contracting
with the Company for such services,  the  Company could be adversely affected. In this regard, certain of
the Company’s major customers in the  past  have not renewed all or part of their contracts with  the
Company, and instead provided managed healthcare  services  directly to their  subscribers. Other of the
Company’s customers that are managed  care companies could also seek to provide services directly to
their subscribers, rather than by contracting with the Company for such services. In addition, the
Company has a significant number of  contracts with Blue Cross Blue  Shield plans and  other  regional
health plans. Consolidation of the healthcare industry through acquisitions and mergers could
potentially result in the loss of contracts for the Company. Any of these changes could reduce the
Company’s net revenue, and adversely  affect the Company’s  profitability and financial condition.

22

Changes  in the Contracting Model for  Medicaid Contracts—Certain  changes  in the contracting model
used by states for managed healthcare services contracts relating to  Medicaid lives  could negatively
impact the Company’s resources, profitability  and results of  operations.

Substantially all of the Company’s Public Sector segment net  revenue is  derived from  direct

contracts that it has with state or county governments  for the provision  of  services to Medicaid
enrollees. Certain  states have recently  contracted  with managed  care  companies to manage both the
behavioral and physical medical care of  their Medicaid enrollees. If other governmental entities change
the method for contracting for Medicaid business to a fully  integrated model, the Company will
attempt  to subcontract with the managed  care organizations to provide behavioral healthcare
management for such Medicaid business; however, there is  no assurance that the Company  would be
able to secure such arrangements. Alternatively, the Company  may choose to pursue licensure as  a
health plan to bid on this integrated business. Accordingly, if  such a change in the contracting model
were to occur, it is possible that the Company could lose current  contracted revenues, as  well as be
unable to bid on potential new business opportunities,  thus negatively  impacting the Company’s
profitability and financial condition.

Risk-Based Products—Because the Company provides services at  a fixed fee,  if the  Company is  unable
to maintain historical margins, or is  unable to accurately  predict and  control healthcare costs, the
Company’s profitability could decline.

The Company derives its net revenue primarily from arrangements under  which the Company
assumes responsibility for costs of treatment in  exchange  for a fixed fee.  The Company refers  to  such
arrangements as ‘‘risk-based contracts’’ or ‘‘risk-based products,’’ which include EAP  services.  These
arrangements provided 79.1 percent,  78.3 percent and 79.4 percent  of the Company’s  net revenue  in
the years ended December 31, 2011,  2012 and 2013, respectively.

The profitability of the Company’s risk contracts could be reduced if  the Company is unable to
maintain its historical margins. The competitive  environment for the Company’s risk products  could
result in pricing pressures which cause the Company to reduce its rates.  In addition,  customer demands
or expectations as to margin levels could cause  the Company to reduce its rates. A reduction in risk
rates which are not accompanied by a  reduction  in services covered  or expected underlying care  trend
could result in a decrease in the Company’s operating margins.

Profitability of the Company’s risk contracts could also be reduced if  the Company is unable to
accurately estimate the rate of service  utilization  by  members or the cost  of  such services when the
Company prices its services. The Company’s assumptions of utilization  and costs when  the Company
prices its services may not ultimately reflect actual utilization rates and costs,  many aspects of which are
beyond the Company’s control. If the  cost of services provided to members under  a contract  together
with the administrative costs exceeds  the aggregate fees received by the  Company under  such contract,
the Company will  incur a loss on the  contract.

The Company’s profitability could also be reduced if the Company is required to make

adjustments to estimates made in reporting historical financial results  regarding cost  of care,  reflected
in the Company’s financial statements  as medical claims payable. Medical  claims  payable includes
reserves for incurred but not reported (‘‘IBNR’’)  claims, which are claims for covered services  rendered
by the Company’s providers which have not yet been  submitted to the Company for  payment. The
Company estimates and reserves for IBNR claims based on past claims  payment experience, including
the average interval between the date  services  are rendered  and the date the claims are received  and
between the date services are rendered and the date claims are paid, enrollment data, utilization
statistics, adjudication decisions, authorized healthcare services and other factors.  This data is
incorporated into contract-specific reserve  models.  The estimates for submitted  claims and  IBNR  claims
are made on an accrual basis and adjusted in future periods as required. If such risk-based products are

23

not correctly underwritten, the Company’s profitability and financial condition could be adversely
affected.

Factors that affect the Company’s ability  to  price the Company’s  services, or accurately make

estimates of IBNR claims and other  expenses for which  the Company creates reserves may include
differences between the Company’s assumptions  and  actual results  arising  from, among other things:

• changes in the delivery system;

• changes in utilization patterns;

• changes in the number of members  seeking treatment;

• unforeseen fluctuations in claims backlogs;

• unforeseen increases in the costs of the services;

• the occurrence of catastrophes;

• regulatory changes; and

• changes in benefit plan design.

Some of these factors could impact the  ability  of the Company to manage and  control  the medical

costs to the extent assumed in the pricing of its services.

If the Company’s membership in risk-based  business continues to grow (which is a major  focus of
the Company’s strategy), the Company’s  exposure to potential losses from risk-based products will also
increase.

Expansion of Risk-Based Products—Because  the Company intends to expand into clinically integrated
management of special populations eligible for Medicaid and Medicare including individuals with SMI,
and other unique high-cost populations, if  the Company is  unable to accurately underwrite the
healthcare cost risk for this new business and control associated costs, the Company’s profitability
could decline.

The Company believes that it can leverage its information systems, call  center, claims and network

infrastructure as well as its financial  strength and  underwriting expertise  to facilitate the development
of risk product offerings to states that include behavioral  healthcare and physical medical care  for their
special Medicaid and dual eligible populations, particularly individuals with  SMI. As  this  represents a
new business for the Company, the Company  will incur  start-up costs to develop  and grow this
business. The Company’s profitability  may  be  negatively impacted until  such time  that  sufficient
business is generated to offset these start-up  costs.

Furthermore, since this is a new business for the Company, there is  an increased risk  associated

with the underwriting and implementation for this business. Profitability of  any such business could be
adversely affected if the Company is unable to accurately estimate the rate of service utilization or the
cost of such services when the Company prices its services. The Company’s  assumptions of  utilization
and costs when the Company prices its  services may not ultimately  reflect actual  utilization rates and
costs, many aspects of which are beyond the Company’s control. If  the cost of services  provided to
members under a contract together with the administrative costs  exceeds  the aggregate fees received by
the Company under such contract, the  Company will incur a loss on  the contract.

The Company may partner with managed  care organizations to create joint  ventures in  some
states. Conflicts or disagreements between the Company and any  joint venture partner  may negatively
impact the benefits to be achieved by  the relevant joint venture  or may  ultimately threaten the ability
of any such joint venture to continue. The  Company is also subject to additional risks and  uncertainties
because the Company may be dependent  upon, and subject to, liability, losses or reputational damage
relating to systems, controls and personnel  that are not entirely under  the Company’s control.

24

Provider Agreements—Failure to maintain or  to secure cost-effective healthcare provider contracts may
result in a loss of membership or higher  medical costs.

The Company’s profitability depends,  to  an extent, upon the ability to contract favorably with
certain healthcare providers. The Company may be unable to enter into agreements  with providers in
new markets on a timely basis or under  favorable terms. If  the Company  is unable to retain its current
provider contracts or enter into new provider contracts timely  or on favorable  terms, the Company’s
profitability could be reduced. The Company  cannot provide any  assurance that it will be able to
continue to renew its existing provider  contracts or  enter into new  contracts.

Pharmacy Management—Loss of Relationship with  Providers—If we lose  our relationship, or our
relationship otherwise changes in an unfavorable manner, with  one or more key pharmacy  providers or
if significant changes occur within the  pharmacy provider marketplace, or if  other issues  arise with
respect to our pharmacy networks, our business could be adversely affected.

Our operations are dependent to a significant extent  on our ability  to  obtain discounts on
prescription purchases from retail pharmacies  that can  be  utilized  by our clients and  their  members.
Our contracts with retail pharmacies,  which are non-exclusive, are generally terminable by either party
on short notice. If one or more of our  top pharmacy chains elects  to  terminate  its  relationship with us,
or if we are only able to continue our relationship on  terms less favorable to us, access  to  retail
pharmacies by our clients and their health plan members,  and  consequently our  business,  results of
operations, financial condition or cash flows could be adversely affected.

Pharmacy Management—Loss of Relationship with  Vendors—Our specialty pharmacies, pharmacy
claims processing, and mail processing  are  dependent on our relationships with a  limited  number of
vendors and suppliers and the loss of any of these relationships could significantly impact our ability
to sustain our financial performance.

We  acquire a substantial percentage of our specialty  pharmacies  prescription  drug  supply from a

limited number of suppliers. Our agreements  with these suppliers may  be short-term and  cancelable by
either party without cause with a relatively short  time-frame of prior notice. These  agreements may
limit our ability to provide services for  competing drugs during the  term of the agreement  and allow
the supplier to dispense through channels other than us. Further, certain of these agreements allow
pricing and other terms of these relationships  to  be  periodically  adjusted  for changing market
conditions or required service levels.  A  termination or modification  to  any  of  these  relationships could
have an adverse effect on our business,  financial condition and results of operations. An additional risk
related to supply is that many products  dispensed by our specialty pharmacy business are manufactured
with ingredients that are susceptible  to  supply shortages. If any  products we dispense are in  short
supply for long periods of time, this could result  in a material  adverse effect  on our business, financial
condition and results of operations. Further, we  source  from  a limited number of vendors, certain
aspects of our pharmacy claims and mail processing capabilities. An interruption  of  service,  termination
or modification to the terms to any of these  agreements may adversely  affect our business and financial
condition.

Pharmacy Management—Loss of Relationship with  Manufacturers—If we  lose relationships  with one
or more key pharmaceutical manufacturers  or third  party  rebate administrators  or  if rebate  payments
we receive from pharmaceutical manufacturers and rebate processing service providers decline, our
business,  results of operations, financial  condition  or cash  flows could be adversely  affected.

We  receive fees from our clients for administering rebate  programs  with pharmaceutical

manufacturers based on the use of selected drugs by members of health  plans sponsored  by  our clients,

25

as well as fees for other programs and  services. Our business, results of operations, financial  condition
or cash flows could be adversely affected  if:

• we lose relationships with one or more key pharmaceutical  manufacturers  or third  party rebate

administrators;

• we are unable to renew or finalize rebate  contracts with one or more  key pharmaceutical

manufacturers in the future, or are unable  to  negotiate interim arrangements;

• rebates decline due to the failure of our health plan sponsors to meet market share  or other

thresholds;

• legal restrictions are imposed on the ability of pharmaceutical manufacturers to offer rebates  or

purchase our programs or services;

• pharmaceutical manufacturers choose not to offer rebates or purchase our programs or services;

or

• rebates decline due to contract branded products losing  their patients.

Fluctuation in Operating Results—The Company experiences  fluctuations  in quarterly  operating
results and, as a consequence, the Company may fail to  meet  or  exceed market expectations, which
could cause the Company’s stock price to decline.

The Company’s quarterly operating results have varied in the past and  may  fluctuate significantly

in the future due to seasonal and other  factors,  including:

• changes in utilization levels by enrolled members of the  Company’s risk-based  contracts,

including seasonal utilization patterns (for example, members generally tend to seek  services less
during the third and fourth quarters of the year than in the  first and second  quarters  of the
year);

• performance-based contractual adjustments to net  revenue, reflecting  utilization results  or other

performance measures;

• changes in estimates for contractual adjustments under commercial contracts;

• retrospective membership adjustments;

• the timing of implementation of new contracts  and  enrollment changes; and

• changes in estimates regarding medical  costs and  IBNR  claims.

These factors may affect the Company’s quarterly and annual net revenue,  expenses and

profitability in the future and, accordingly, the Company  may fail  to  meet market expectations, which
could cause the Company’s stock price  to  decline.

Dependence on Government Spending—The Company can be adversely affected  by  changes in federal,
state and local healthcare policies, programs,  funding and enrollments.

All of the Company’s Public Sector segment net revenue, and a portion  of the Company’s  net

revenue in the Company’s other segments are derived, directly or indirectly,  from governmental
agencies, including state Medicaid programs.  Contract  rates vary from state to state, are subject to
periodic negotiation and may limit the Company’s ability to maintain or  increase rates.  The Company is
unable to predict the impact on the Company’s operations of future regulations or  legislation affecting
Medicaid programs, or the healthcare  industry in general. Future  regulations or  legislation may have a
material adverse effect on the Company. Moreover, any reduction  in government  spending  for such
programs could also have a material adverse  effect on  the Company (See  ‘‘Reliance on  Customer

26

Contracts’’). In addition, the Company’s  contracts with federal, state  and local governmental  agencies,
under both direct contract and subcontract arrangements, generally are conditioned upon  financial
appropriations by one or more governmental agencies,  especially in  the case of state Medicaid
programs. These contracts generally  can be terminated  or modified  by the customer if  such
appropriations are not made. The Company faces increased risks in this regard  as state  budgets have
come under increasing pressure due to  the recent economic  downturn.  Finally, some of the Company’s
contracts with federal, state and local governmental  agencies, under both direct contract and
subcontract arrangements, require the  Company to perform  additional services if federal, state  or local
laws or regulations imposed after the contract  is signed  so require, in exchange  for additional
compensation, to be negotiated by the parties in  good faith. Government and other third-party payors
generally seek to impose lower contract rates and to renegotiate reduced contract rates with service
providers in a trend toward cost control.

Restrictive Covenants in the Company’s Debt Instruments—Restrictions  imposed by the Company’s
debt agreements limit the Company’s  operating and financial flexibility. These restrictions may
adversely affect the Company’s ability  to  finance the Company’s future operations or capital  needs  or
engage in other business activities that may  be in the Company’s interest.

On December 9, 2011, the Company entered  into  a Senior Secured Revolving Credit Facility
Credit  Agreement with Citibank, N.A.,  Wells Fargo Bank, N.A.,  Bank of America, N.A., and  U.S.
Bank, N.A. that provides for up to $230.0 million of revolving loans with a  sublimit  of  up to
$70.0 million for the issuance of letters  of credit for the account of the Company (the ‘‘2011  Credit
Facility’’), which contains a number of  covenants.  The 2011 Credit Facility will mature on  December 9,
2014.

These covenants limit management’s  discretion  in operating  the Company’s  business  by  restricting

or limiting the Company’s ability, among other things, to:

• incur or guarantee additional indebtedness or issue preferred or  redeemable stock;

• pay dividends and make other distributions;

• repurchase equity interests;

• make certain advances, investments and loans;

• enter into sale and leaseback transactions;

• create liens;

• sell and otherwise dispose of assets;

• acquire, merge or consolidate with another company; and

• enter into some types of transactions  with affiliates.

These restrictions could adversely affect the Company’s ability to finance future  operations or

capital needs or engage in other business activities that  may be in the  Company’s interest. The 2011
Credit  Facility also requires the Company to comply with specified  financial ratios and tests. Failure to
do so, unless waived by the lenders under the 2011  Credit Facility,  pursuant  to  its  terms, would result
in an event of default under the 2011 Credit  Facility. The 2011 Credit Facility is guaranteed by most  of
the Company’s subsidiaries and is secured by most of the Company’s  assets and  the Company’s
subsidiaries’ assets.

27

Required  Assurances of Financial Resources—The  Company’s liquidity, financial condition, prospects
and profitability can be adversely affected by present or future state regulations and contractual
requirements that the Company provide  financial assurance of the Company’s ability to meet the
Company’s obligations.

Some of the Company’s contracts and certain  state regulations  require the Company or certain of

the Company’s subsidiaries to maintain specified  cash reserves  or  letters of  credit and/or to maintain
certain minimum tangible net equity in certain  of the Company’s  subsidiaries  as assurance that the
Company has financial resources to meet the Company’s  contractual  obligations. Many of these state
regulations also restrict the investment activity of certain  of  the Company’s subsidiaries. Some state
regulations also restrict the ability of certain of the  Company’s subsidiaries to pay dividends to
Magellan. Additional state regulations  could be promulgated  that would  increase the  cash or  other
security the Company would be required to maintain. In addition, the Company’s  customers  may
require additional restricted cash or  other security  with respect to the Company’s  obligations under the
Company’s contracts, including the Company’s obligation  to  pay  IBNR  claims and  other medical claims
not yet processed and paid. In addition, certain of the  Company’s contracts and  state regulations limit
the profits that the Company may earn on risk-based  business. The  Company’s liquidity, financial
condition, prospects and profitability could be adversely affected by  the effects of such  regulations and
contractual provisions. See Note 2—‘‘Summary of  Significant  Accounting Policies—Restricted Assets’’
to the consolidated financial statements  set forth  elsewhere  herein  for a discussion of the  Company’s
restricted assets.

Competition—The competitive environment in the managed healthcare industry  may limit the
Company’s ability to maintain or increase the Company’s rates,  which would  limit or adversely affect
the Company’s profitability, and any failure  in the Company’s ability to  respond  adequately may
adversely affect the Company’s ability  to  maintain contracts or obtain  new  contracts.

The Company’s business is highly competitive.  The Company  competes  with other healthcare

organizations as well as with insurance  companies, including  HMOs,  PPOs,  TPAs, IPAs, multi-
disciplinary medical groups, PBMs, specialty pharmacy companies, RBM  companies and other specialty
healthcare and managed care companies.  Many of the Company’s  competitors,  particularly certain
insurance companies, HMOs and PBMs are significantly larger and have greater financial, marketing
and other resources than the Company, which  can create downward pressure on prices through
economies of scale. The entrance or  expansion of these larger companies in the managed  healthcare
industry (including the Company’s customers who have in-sourced or who may  choose to in-source
healthcare services) could increase the  competitive  pressures the Company  faces and could limit the
Company’s ability to maintain or increase the Company’s rates.  If this happens, the Company’s
profitability could be adversely affected. In addition,  if the Company  does not adequately respond to
these competitive pressures, it could cause the  Company to not be able to maintain its current
contracts or to not be able to obtain new  contracts.

Possible Impact of Federal Healthcare Reform Law—can significantly  impact  the Company’s  revenues
or profitability.

The ACA is a comprehensive piece of legislation  intended to make significant changes to the
healthcare system in the United States. The ACA contains various effective  dates extending  through
2020. Numerous regulations have been  promulgated related to the ACA with hundreds  more expected
in the future.

Significant provisions in the ACA include requiring individuals to purchase health insurance,
minimum medical loss ratios for health insurance issuers, significant changes to the  Medicare and
Medicaid programs and many other changes that affect healthcare  insurance and managed  care. See
‘‘Regulation’’ above for more information. Therefore,  it is  uncertain  at this time what the  financial

28

impact of healthcare reform will be to  the Company. The  Company cannot predict  the effect of this
legislation or other legislation that may  be adopted  by  the United States  Congress or by the  states, and
such legislation, if implemented, could  have  an adverse effect on the Company.

The ACA also contains provisions related to fees that impact the Company’s  direct public sector

contracts and provisions regarding the non-deductibility of those fees as well as limitations  on
deductibility of compensation for certain employees. We believe  that our state  public sector customers
will make rate adjustments to cover the  direct costs of these  fees  and a majority of the  impact  from
non-deductibility of such fees for federal income tax purposes.  There may be some  impact  due  to  taxes
paid for non-renewing customers where the  timing and amount  of  recoupment  of  these  additional costs
is uncertain. There can be no guarantees regarding this adjustment from our state public sector
customers and these taxes and fees may  have a material impact on the Company.

Possible Impact of Federal Mental Health Parity—can significantly impact the  Company’s revenues or
profitability.

In October 2008, the United States Congress passed the Paul  Wellstone and Pete Dominici Mental

Health Parity Act  of 2008 (‘‘MHPAEA’’) establishing  parity in financial  requirements (e.g.  co-pays,
deductibles, etc.) and treatment limitations  (e.g., limits on the number of visits) between  mental health
and substance abuse benefits and medical/surgical benefits  for  health  plan members.  This law does not
require coverage for mental health or  substance abuse disorders but if coverage is provided it must be
provided at parity. No specific disorders are mandated for coverage;  health plans  are able to define
mental health and substance abuse to  determine what they are going to cover. Under the ACA
non-grandfathered individual and small  group plans  (both  on and off of the exchange)  are required  to
provide mental health and substance use disorder benefits as  essential health benefits. These  mandated
benefits under the ACA must be provided at parity in  these  plans. Under the ACA,  grandfathered
individual plans are required to comply  with  parity if they offer  behavioral health benefits.
Grandfathered small group plans are exempt from requirements  to  provide essential health benefits
and parity requirements. State mandated  benefits laws are not preempted.  The law  applies to ERISA
plans, Medicaid managed care plans and State Children’s Health Insurance Program (‘‘SCHIP’’)  plans.
On February 2, 2010, the Department  of the Treasury,  the Department of Labor and the Department
of Health and Human Services issued  Interim Final Rules interpreting the MHPAEA  (‘‘IFR’’). The
IFR applies to ERISA plans and insured  business. A State Medicaid Director  Letter was  issued in
January 2013 discussing applicability of  parity to Medicaid managed care  plans, SCHIP plans and
Alternative Benefit (Benchmark) Plans.  It  is possible that  some  states will change their behavioral
health plan benefits or management techniques as a result of this letter. On  November 13,  2013 the
Department of the Treasury, the Department of Labor  and the Department  of Health and Human
Services issued Final Rules on the MHPAEA  (‘‘Final  Rule’’). The IFR included some concepts not
included under the statute including  the  requirement to conduct the parity review at  the category level
within the plan, introducing the concept of non-quantitative  treatment limitations, and prohibiting
separate but equal deductibles. While  some of  the regulatory  requirements in  the IFR were not
anticipated, the Company believes it is  in compliance with the  requirements of  the IFR. The Company
does not anticipate any significant impacts from the Final Rule however it  is still  reviewing and
assessing the Final Rule with customers.  The Company’s risk contracts do allow for repricing to occur
effective the same date that any legislation/regulation becomes effective  if that legislation/regulation is
projected to have a material effect on  cost of care.

29

Government Regulation—The Company  is  subject  to substantial government  regulation and scrutiny,
which increase the Company’s costs of doing business and could  adversely affect  the Company’s
profitability.

The managed healthcare industry is subject to extensive and evolving federal  and state regulation.

Such laws and regulations cover, but are not  limited  to,  matters such as licensure, accreditation,
government healthcare program participation requirements, information privacy and security,
reimbursement for patient services, and  Medicare and Medicaid fraud and abuse.  The  Company’s
pharmaceutical management business is  also  the subject of substantial  federal and state  governmental
regulation and scrutiny. Government investigations and allegations  have become more  frequent
concerning possible violations of fraud  and abuse and  false claims statutes and  regulations by
healthcare organizations. Violators may  be excluded  from participating in government healthcare
programs, subject to fines or penalties or required to repay amounts  received from  the government for
previously billed services. A violation of  such  laws and regulations may have  a material adverse effect
on the Company.

The Company is subject to certain state laws and regulations and  federal laws as  a result of  the

Company’s role in management of customers’  employee benefit plans.

Regulatory issues may also affect the Company’s operations including, but  not  limited  to:

• additional state licenses that may be required  to  conduct the Company’s  businesses, including

utilization review, PBM, pharmacy, HMO and  TPA activities;

• limits imposed by state authorities upon corporations’ control  or excessive influence over
managed healthcare services through the  direct employment of physicians, psychiatrists,
psychologists or other professionals, and prohibiting fee splitting;

• laws that impose financial terms and requirements on  the Company due to the Company’s

assumption of risk under contracts with licensed insurance companies or HMOs;

• laws in certain states that impose an  obligation to contract  with any healthcare provider willing

to meet the terms of the Company’s  contracts  with similar providers;

• compliance with HIPAA (including the federal HITECH Act, which strengthens and  expands

HIPAA) and other federal and state laws impacting the confidentiality  of  member information;

• state legislation regulating PBMs or imposing fiduciary status on  PBMs;

• pharmacy laws and regulation;

• legislation imposing benefit plan design restrictions, which limit how our clients can design  their

drug benefit plans; and

• network pharmacy access laws, including ‘‘any willing provider’’ and  ‘‘due process’’  legislation,

that affect aspects of our pharmacy network contracts.

The imposition of additional licensing and other regulatory requirements may, among other things,

increase the Company’s equity requirements, increase the  cost of doing business or  force significant
changes in the Company’s operations  to  comply with these requirements.

The costs associated with compliance with government regulation as discussed above may adversely

affect the Company’s financial condition and results  of operation.

30

The Company faces risks related to unauthorized disclosure  of sensitive or confidential member and
other information.

As part of its normal operations, the Company collects, processes and  retains confidential member
information making the Company subject to various federal and state  laws and  rules regarding the  use
and disclosure of confidential member  information,  including HIPAA. The Company  also maintains
other confidential  information related to its business and operations. Despite appropriate security
measures, the Company may be vulnerable to security breaches,  acts of vandalism, computer viruses,
misplaced or lost data, programming and/or human  errors or other  similar  events. Noncompliance with
any privacy or security laws and regulations  or any security breach, whether by the  Company or by its
vendors, could result in enforcement  actions, material  fines and penalties and  could  also subject the
Company to litigation.

The Company faces additional regulatory risks associated with its Pharmacy Management  segment
which could subject it to additional regulatory scrutiny and liability  and  which  could adversely  affect
the profitability of the Pharmacy Management segment in the future.

Various aspects of the Company’s Pharmacy Management segment  are governed by federal and

state laws and regulations. Pharmaceutical management services  are provided by the Company  to
Medicaid and Medicare plans as well  as commercial insurance plans. There has been enhanced scrutiny
on federal programs and the Company must remain vigilant in  ensuring compliance  with the
requirements of these programs. In addition there  are provisions of the ACA which may  impact  the
Company’s business. For example, the  ACA imposes new transparency  requirements  on PBMs, and the
Centers  for Medicare and Medicaid  Services  (‘‘CMS’’) issued a final rule  implementing these
requirements in April 2012. PBMs have  also  increasingly become the  target of federal and  state
litigation over alleged practices relating to prescription  drug switching, soliciting, and receiving unlawful
remuneration, handling rebates, and fiduciary duties,  among others. Significant sanctions  may be
imposed for violations of these laws and  compliance programs are  a significant  operational requirement
of the Company’s business. There are significant uncertainties  involving  the application of many of
these legal requirements to the Company. Accordingly, the  Company may be required to incur
additional administrative and compliance expenses in determining  the applicable requirements  and in
adapting its compliance practices, or  modifying  its business practices, in  order  to  satisfy changing
interpretations and regulatory policies.  In addition, there  are numerous  proposed healthcare laws and
regulations at the federal and state levels, many of  which, if adopted,  could adversely affect  the
Company’s business. See ‘‘Regulation’’  above.

Risks Related To Realization of Goodwill  and Intangible Assets—The  Company’s profitability  could be
adversely affected if the value of intangible assets is not fully realized.

The Company’s total assets at December 31,  2013 reflect goodwill of approximately $488.2  million,
representing approximately 27.8 percent of total  assets. The Company completed its annual  impairment
analysis of goodwill as of October 1,  2013 noting that  no impairment was  identified.

At December 31, 2013, identifiable intangible assets  (customer lists, contracts  and provider
networks) totaled approximately $69.7 million. Intangible assets are amortized over  their  estimated
useful lives, which  range from approximately one to eighteen years. The amortization periods used may
differ  from those used by other entities.  In addition, the Company may be required  to  shorten the
amortization period for intangible assets in  future periods based on changes  in the Company’s business.
There can be no assurance that such  goodwill or  intangible assets will be realizable.

The Company evaluates, on a regular  basis, whether for any reason the carrying value of the
Company’s intangible assets and other  long-lived assets  may  no  longer be completely recoverable, in
which  case a charge to earnings for impairment losses could  become necessary. When events  or

31

changes in circumstances occur that indicate the  carrying amount of long-lived assets may  not  be
recoverable, the Company assesses the recoverability of  long-lived assets  other  than goodwill by
determining whether the carrying value of such  assets will be  recovered through the future cash  flows
expected from the use of the asset and its eventual  disposition.

Any event or change in circumstances leading to a future determination requiring write-off  of a
significant portion of unamortized intangible  assets or goodwill would adversely affect  the Company’s
profitability.

Claims for Professional Liability—Pending or future  actions  or claims  for  professional liability
(including any associated judgments,  settlements,  legal fees  and other costs) could require  the
Company to make significant cash expenditures  and consume significant management time  and
resources, which could have a material adverse effect on the  Company’s profitability and financial
condition.

The Company’s operating activities entail significant risks of  liability.  In recent years, participants
in the healthcare industry generally,  as well as the managed healthcare  industry, have become  subject
to an increasing number of lawsuits. From time to time,  the Company is  subject to various actions and
claims of professional liability alleging negligence  in performing utilization review  and other  managed
healthcare activities, as well as for the  acts or  omissions of the Company’s employees,  including
employed physicians and other clinicians,  network  providers, pharmacists, or others.  In  the normal
course of business, the Company receives reports relating to deaths and other  serious incidents
involving patients whose care is being managed by the  Company. Such incidents occasionally give rise
to malpractice, professional negligence  and other related actions  and claims against the Company,  the
Company’s employees, or the Company’s  network providers.  The  Company is  also subject to actions
and claims for the costs of services for  which payment  was  denied. Many of these actions and claims
seek substantial damages and require  the Company to incur significant  fees  and costs related  to  the
Company’s defense and consume significant management time and resources. While the  Company
maintains professional liability insurance, there can  be  no assurance that future  actions or claims for
professional liability (including any judgments,  settlements or costs associated therewith) will not have a
material adverse effect on the Company’s profitability and financial condition.

Professional Liability and Other Insurance—Claims brought against the  Company that exceed  the
scope of the Company’s liability coverage or denial of coverage could  materially and adversely affect
the Company’s profitability and financial condition.

The Company maintains a program of  insurance coverage against a  broad range of risks in the
Company’s business. As part of this program of  insurance, the Company carries professional liability
insurance, subject  to certain deductibles  and self-insured  retentions.  The Company  also is  sometimes
required by customer contracts to post surety  bonds with respect to the Company’s  potential liability on
professional responsibility claims that may be asserted in  connection with services the Company
provides. As of December 31, 2013, the  Company had approximately $138.4 million of such  bonds
outstanding. The Company’s insurance may not  be  sufficient to cover any judgments,  settlements or
costs relating to present or future claims, suits  or complaints. Upon expiration  of  the Company’s
insurance policies, sufficient insurance  may not be available  on favorable terms,  if at all. To  the extent
the Company’s customers are entitled to indemnification under their contracts with the  Company
relating to liabilities they incur arising from  the operation of the Company’s programs, such
indemnification may not be covered under  the Company’s insurance policies. To the  extent that certain
actions and claims seek punitive and  compensatory damages arising  from  the Company’s  alleged
intentional misconduct, such damages, if awarded, may not be covered,  in whole or in  part, by the
Company’s insurance policies. If the Company  is unable to secure adequate insurance in the future, or
if the insurance the Company carries  is not sufficient  to  cover any judgments, settlements  or costs

32

relating to any present or future actions or claims, such judgments, settlements or costs  may have a
material adverse effect on the Company’s profitability and financial condition. If the  Company is
unable to obtain needed surety bonds in  adequate amounts  or  make alternative  arrangements to satisfy
the requirements for such bonds, the Company may no longer be able to operate in  those states, which
would have a material adverse effect on  the Company.

Class Action Suits and Other Legal Proceedings—The Company is subject to class action and other
lawsuits that could result in material liabilities  to the Company  or cause the Company to incur
material costs, to change the Company’s operating procedures in ways that  increase costs or to  comply
with additional regulatory requirements.

Managed healthcare companies and  PBM  companies have been targeted  as defendants  in national

class action lawsuits regarding their business practices. The Company  has in  the past been  subject to
such national class actions as defendants and is also subject  to  or a party  to  other  class actions, lawsuits
and legal proceedings in conducting the  Company’s  business.  In addition, certain of  the Company’s
customers are parties to pending class action lawsuits regarding the customers’ business practices for
which  the customers could seek indemnification  from the Company. These  lawsuits  may take  years to
resolve and cause the Company to incur substantial litigation expense,  and the outcomes could have a
material adverse effect on the Company’s profitability and financial condition. In addition  to  potential
damage  awards, depending upon the outcomes of  such cases,  these lawsuits may  cause  or force changes
in practices of the Company’s industry  and may also  cause  additional regulation of the industry through
new federal or state laws or new applications of existing laws or regulations. Such changes could
increase the Company’s operating costs.

Negative Publicity—The Company may be subject to negative publicity which may adversely affect the
Company’s business, financial position, results of operations  or cash flows.

From time to time, the managed healthcare industry has  received negative publicity.  This publicity

has led to increased legislation, regulation, review  of  industry  practices and  private litigation.  These
factors may adversely affect the Company’s ability to market our services, require  the Company to
change its services, or increase the overall regulatory burden  under which the Company  operates.  Any
of these  factors may increase the costs of doing business and adversely affect  the Company’s  business,
financial position, results of operations  or  cash flows.

Government Investigations—The Company  may be subjected  to  additional  regulatory  requirements and
to investigations or regulatory action  by governmental  agencies, each of  which  may have a  material
adverse effect on the Company’s business, financial condition  and results of  operations.

From time to time, the Company receives notifications  from and engages in discussions with
various government agencies concerning the  Company’s businesses and operations. As  a result of  these
contacts with regulators, the Company may,  as appropriate, be required to implement changes to the
Company’s operations, revise the Company’s  filings  with such  agencies  and/or seek additional  licenses
to conduct the Company’s business. The Company’s inability to comply with the various regulatory
requirements may have a material adverse effect  on the Company’s business.

In addition, the Company may become subject to regulatory investigations  relating to the

Company’s business, which may result in  litigation or regulatory action. A subsequent legal  liability  or a
significant regulatory action against the Company could have a material adverse  effect on the
Company’s business, financial condition  and results  of  operations. Moreover, even if the Company
ultimately prevails in the litigation, regulatory  action or investigation,  such litigation, regulatory action
or investigation could have a material  adverse effect  on the Company’s business, financial condition and
results of operations.

33

Investment Portfolio—The value of the  Company’s  investments is influenced  by  varying economic and
market conditions, and a decrease in value may result in a loss charged to income.

All of the Company’s investments are classified as ‘‘available-for-sale’’  and  are carried at fair value.

The Company’s available-for-sale investment securities were $208.3 million and represented
11.8 percent of the Company’s total assets at  December 31,  2013.

The current economic environment and recent volatility  of  securities markets increase  the difficulty

of assessing investment impairment and  the  same influences  tend to increase the risk of potential
impairment of these assets. The Company believes  it has  adequately reviewed its investment securities
for impairment and that its investment  securities are  carried at fair value. However,  over time,  the
economic and market environment may  provide additional insight regarding  the fair value of certain
securities, which could change the Company’s  judgment regarding impairment. This could result  in
realized losses relating to other-than-temporary declines  being  charged  against  future income. Given
the current market conditions and the significant  judgments  involved, there is a risk that declines in  fair
value may occur and material other-than-temporary impairments may be charged  to  income  in future
periods, resulting in realized losses. In addition, if it became necessary for the Company to liquidate its
investment portfolio on an accelerated  basis, it could have an adverse  effect on  the Company’s  results
of operations.

Adverse Economic Conditions—The state of the  national economy and adverse changes in economic
conditions could adversely affect the Company’s business and results of operations.

The state of the economy has negatively  affected state budgets and could adversely  affect the
Company’s reimbursement from state Medicaid  programs in its Public Sector  segment. The state of the
economy  and adverse economic conditions could also adversely affect the Company’s customers in  the
Commercial, Specialty Solutions and  Pharmacy  Management segments resulting in increased pressures
on the Company’s operating margins.  In addition, the economic  conditions may result in decreased
membership in the Commercial, Specialty Solutions and Pharmacy Management segments, thereby
adversely affecting the revenues to the  Company  from such customers as well as the Company’s
operating profitability.

Adverse economic conditions in the debt markets  may affect  the Company’s ability  to  refinance the
Company’s existing 2011 Credit Facility  upon  maturity December 9, 2014 on acceptable terms, or  at all.

Item 1B. Unresolved Staff Comments

None.

Item 2. Properties

The Company currently leases approximately one million square feet of office space comprising 47
offices in 22 states and the District of  Columbia with terms  expiring between January 2014 and  January
2025. The Company’s principal executive  offices are located in Avon,  Connecticut, which lease expires
in September 2019. The Company believes that its current facilities are suitable for  and adequate to
support the level of its present operations.

Item 3. Legal Proceedings

The Company’s operating activities entail significant risks of  liability.  From time to time,  the
Company is subject to various actions and claims  arising from the acts  or omissions  of  its  employees,
network providers or other parties. In  the normal course of business, the Company  receives reports
relating to deaths and other serious incidents involving  patients whose care  is being managed  by  the
Company. Such incidents occasionally give rise to malpractice, professional negligence and other related

34

actions and claims against the Company or  its  network providers. Many of these actions  and claims
received by the Company seek substantial damages and therefore require the  Company to incur
significant fees and costs related to their defense.

On July 25, 2012, the Company filed a lawsuit currently pending in  the United States  District
Court for the District of Connecticut  against two  former employees  and  a  corporation partially-owned
by one of such former employees asserting claims  for violation of contractual restrictive covenants and
common law obligations owed to the  Company arising from actions  of such former employees in
connection with their employment by  the defendant corporation.  The  Company’s complaint alleges
claims for breach of contract and breach of  the covenant of good dealing against  the individual former
employees; tortious interference with  contract against the defendant corporation; and  violation of the
Connecticut Uniform Trade Secrets Act, civil conspiracy, and violation of  the Connecticut  Unfair Trade
Practices Act against all defendants arising out of activity undertaken by the former employees on
behalf of the defendant corporation  in  competition with  the Company’s specialty pharmacy  business.
The Company is seeking a permanent  injunction  and recovery of compensatory and punitive  damages
and an award of attorneys’ fees and costs. On December 18, 2012,  the  defendant  corporation filed
counterclaims against the Company in which it  asserts  tortious interference with business expectancy,
abuse of process, and violation of the  Connecticut Unfair  Trade  Practices Act arising out of  the
Company’s efforts to enforce its contractual and  legal rights.  On June 10,  2013, the defendant
corporation disclosed an alleged damages computation  in the amount of  $155 million  in lost profits
plus unspecified business diminution  damages. The Company believes the  counterclaims and damages
calculations of the defendant corporation are without merit  and is defending them  vigorously.

The Company is also subject to or party to certain  class actions and  other  litigation  and claims

relating to its operations or business  practices.  In the  opinion of management, the Company  has
recorded  reserves that are adequate to cover litigation, claims  or assessments  that  have been or  may be
asserted against the Company, and for which the outcome is probable  and reasonably estimable.
Management believes that the resolution  of  such litigation and claims will not have a  material  adverse
effect on the Company’s financial condition  or results of operations; however, there can be no
assurance in this regard.

Item 4. Mine Safety Disclosures

Not applicable.

35

PART II

Item 5. Market for Registrant’s Common  Equity,  Related Stockholder Matters  and Issuer Purchases

of Equity Securities

Since January 6, 2004, shares of the Company’s Ordinary Common Stock,  $0.01 par value per
share (‘‘common stock’’) have traded  on  the NASDAQ  Stock Market under the  symbol ‘‘MGLN.’’  For
further information regarding the Company’s  common stock, see  Note 6—‘‘Stockholders’ Equity’’ to the
consolidated financial statements set  forth elsewhere herein. The following tables  set forth the high and
low closing bid prices of the Company’s common stock  as reported by the NASDAQ  Stock Market for
the years ended December 31, 2012  and  2013, as follows:

Common Stock
Sales Prices

High

Low

2012
First Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fourth Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$50.15
49.38
55.89
53.52

$46.30
40.81
44.83
47.48

2013
First Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Second Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Third Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fourth Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

54.23
56.75
59.97
61.44

47.45
48.72
55.69
56.91

As of December 31, 2013, there were approximately 307 stockholders  of  record of the Company’s

common stock. The stockholders of record data for  common stock does  not  reflect persons whose stock
was held on that date by the Depository Trust Company  or other intermediaries.

36

Comparison of Cumulative Total Returns

The following graph compares the change in the  cumulative total return  on the  Company’s

common stock to (a) the change in the  cumulative  total return on the stocks included in the
Standard & Poor’s (‘‘S&P’’) 500 Stock Index and (b)  the change in the  cumulative total return  on the
stocks included in the S&P 500 Managed Health  Care  Index, assuming an  investment of $100 made at
the close of trading on December 31,  2008,  and comparing relative values  on December 31, 2009, 2010,
2011, 2012 and 2013. The Company did not pay any dividends during the  period reflected in the graph.
The common stock price performance shown below should not  be  viewed as being indicative  of future
performance.

Comparison of Cumulative Total Return

Comparison of Cumulative Five Year Total  Return

$350

$300

$250

$200

$150

$100

$50

$0
12/31/08

12/31/09

12/31/10

12/31/11

12/31/12

12/31/13

Magellan Health Services, Inc.

S&P 500 Index

S&P 500 Managed Health Care Index

22FEB201401190971

2008

2009

2010

2011

2012

2013

December 31,

Magellan Health Services, Inc.
. . . . . . . . .
S&P 500 Index . . . . . . . . . . . . . . . . . . . .
S&P 500 Managed Health Care Index(1) .

$100.00
100.00
100.00

$104.01
126.46
127.68

$120.74
145.51
139.02

$126.33
148.59
186.84

$125.13
172.37
197.97

$152.99
228.19
292.73

(1) The S&P 500 Managed Health Care Index consists of Aetna, Inc., CIGNA Corp., Humana,  Inc.,

UnitedHealth Group, Inc. and WellPoint, Inc.

The information set forth above under the ‘‘Comparison of Cumulative Total Returns’’ does  not
constitute soliciting material and should not be deemed filed or incorporated by  reference  into any  other of
the Company’s filings under the Securities Act or  the Exchange Act, except  to the extent the  filing  specifically
incorporates such information by reference therein.

Stock Repurchases

The Company’s board of directors has  previously authorized a series  of  stock repurchase plans.
Stock repurchases for each such plan  could  be  executed through  open market repurchases, privately
negotiated transactions, accelerated share repurchases or other means. The  board of  directors
authorized management to execute stock  repurchase  transactions from time to time and  in such
amounts and via such methods as management deemed  appropriate.  Each stock repurchase  program
could be limited or terminated at any  time  without  prior notice.

37

On July 27, 2010 the Company’s board of directors approved  a stock repurchase plan which

authorized the Company to purchase  up to $350 million of its outstanding common  stock  through
July 28, 2012. On February 18, 2011,  the Company’s board of directors  increased  the stock repurchase
program by an additional $100 million,  to  a total of $450 million. Pursuant to this program,  the
Company made open market purchases of  1,684,510 shares of the Company’s  common stock at  an
average price of $48.36 per share for an aggregate cost  of  $81.5 million (excluding broker commissions)
during the period from November 3,  2010 through December 31, 2010.  Pursuant  to  this  program, the
Company made open market purchases of  7,534,766 shares of the Company’s  common stock at  an
average price of $48.91 per share for an aggregate cost  of  $368.5 million (excluding broker
commissions) during the period January 1,  2011 through November 10,  2011, which was the  date the
repurchase program was completed.

On October 25, 2011 the Company’s board of directors approved  a stock  repurchase plan which

authorized the Company to purchase  up to $200 million of its outstanding common  stock  through
October 25, 2013. On July 24, 2013 the Company’s board of directors  approved an increase and
extension of the stock repurchase plan which authorizes  the Company to purchase up to $300 million
of its outstanding stock through October  25, 2015. Pursuant  to  this program, the  Company made open
market purchases of 671,776 shares of the Company’s common stock at  an average price of $48.72 per
share for an aggregate cost of $32.7  million  (excluding  broker  commissions) during the period from
November 11, 2011 through December  31, 2011.  Pursuant to this program, the Company  made open
market purchases of 459,252 shares of the Company’s common stock at  an average price of $50.27 per
share for an aggregate cost of $23.1  million  (excluding  broker  commissions) during 2012. Pursuant to
this  program, the Company made open market purchases of  1,159,871 shares  of  the Company’s
common stock at an average price of $51.83  per  share for an aggregate cost of $60.1  million  (excluding
broker commissions) during 2013.

Following is a summary of stock repurchases made during the three months ended  December 31,

2013:

Period

Total number
of Shares
Purchased

Average
Price Paid

Total Number of Shares
Purchased as  Part  of Publicly
per Share(2) Announced Plans or Programs

Approximate  Dollar  Value of
Shares that May Yet Be
Purchased Under the Plans(1)(2)

October 1–31, 2013 . . . .
November 1–30, 2013 . .
December 1–31, 2013 . .

15,077
85,176
103,842
204,095

$59.69
$59.86
$58.84

15,077
85,176
103,842
204,095

$195,276
190,177
184,067

(1) Excludes amounts that could be  used to repurchase shares acquired under  the Company’s equity
incentive plans to satisfy withholding tax obligations of employees and non-employee directors
upon the vesting of restricted stock units.

(2) Excludes broker commissions.

During the period from January 1, 2014 through  February 26, 2014, the Company made  additional

open market purchases of 177,227 shares of the Company’s  common  stock at an  aggregate cost of
$10.6 million (excluding broker commissions).

Dividends

The Company  did not declare any dividends during either of the years ended December 31,  2012 or

2013 and does not expect to pay a dividend in 2014. The Company is prohibited  from paying dividends
on its  common stock under the terms of the 2011 Credit Facility, except in limited circumstances. The
declaration and payment of any dividends in the future by the Company will be  subject to the sole
discretion  of the Company’s board of directors and will depend upon many  factors, including the
Company’s financial condition, earnings, covenants associated with the Company’s  2011  Credit Facility
and any similar  future agreement, legal requirements, regulatory constraints and other factors deemed
relevant by  the Company’s board of directors. Moreover, should the Company pay any dividends in  the
future, there can be no assurance that the Company will continue to pay such  dividends.

38

Recent  Sales of Unregistered Securities

On September 6, 2013, the Company and Partners Rx entered into a Merger Agreement pursuant

to which on October 1, 2013 certain  principal owners  of  Partners Rx purchased 175,596 shares of the
Company’s restricted stock for a total purchase price  of  $10 million.  The  purchase  price of the shares
was equal to the average of the closing prices  of the Company’s  stock for  the five trading  day period on
the day  prior to the execution of the Merger Agreement. The shares received  by  such principal owners
of Partners Rx are subject to vesting  over  three years with  50%  vesting on the  second anniversary of
the acquisition and 50% vesting on the  third anniversary of  the  acquisition,  conditioned on continued
employment with the Company on the applicable  vesting dates. The shares were issued to the principal
owners of Partners Rx in a private placement  pursuant  to  Section 4(a)(2)  of the Securities Act.

Item 6. Selected Financial Data

The following table sets forth selected historical consolidated  financial information  of  the Company

as of  and for the years ended December 31, 2009, 2010, 2011, 2012 and  2013.

Selected consolidated financial information for the years ended December 31, 2011, 2012 and 2013

and as of December 31, 2012 and 2013 presented  below, have been derived from, and should  be  read
in conjunction with, the consolidated  financial  statements  and the notes  thereto included elsewhere
herein. Selected consolidated financial  information for the years ended December 31, 2009 and  2010
has been derived from the Company’s audited consolidated  financial  statements not included  in this
Form 10-K. The selected financial data set forth below also should be read in  conjunction with  the
Company’s financial statements and accompanying  notes and ‘‘Management’s Discussion  and Analysis
of Financial Condition and Results of Operations’’ appearing elsewhere herein.

39

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES
(In thousands, except per share amounts)

2009

2010

2011

2012

2013

Year Ended December 31,

Statement of Operations Data:
Net revenue . . . . . . . . . . . . . . . . . . .
Cost of care . . . . . . . . . . . . . . . . . . .
Cost of goods sold . . . . . . . . . . . . . . .
Direct  service costs and other

operating expenses(1) . . . . . . . . . . .
Depreciation and amortization . . . . . .
Interest expense . . . . . . . . . . . . . . . .
Interest and other income . . . . . . . . .

Income before income taxes . . . . . . . .
Provision for income taxes . . . . . . . . .

$2,641,814
1,765,313
203,336

$2,969,240
1,907,985
218,630

$2,799,400
1,784,724
232,038

$3,207,397
2,071,890
328,414

$3,546,317
2,232,976
455,601

465,710
47,268
2,424
(6,245)

164,008
57,337

566,582
54,682
2,233
(3,275)

222,403
83,744

529,634
58,623
2,502
(2,781)

194,660
65,037

557,512
60,488
2,247
(2,019)

188,865
37,838

619,546
71,994
3,000
(1,985)

165,185
39,924

Net income . . . . . . . . . . . . . . . . . . . .

$ 106,671

$ 138,659

$ 129,623

$ 151,027

$ 125,261

Income per common share—basic: . . .
Income per common share—diluted: . .

$
$

3.03
3.01

$
$

4.10
4.03

$
$

4.25
4.17

$
$

5.51
5.42

$
$

4.63
4.53

2009

2010

2011

2012

2013

December 31,

Balance Sheet Data:
Current assets . . . . . . . . . . . . . . . . . .
Current liabilities . . . . . . . . . . . . . . . .
Property and equipment, net
. . . . . . .
Total assets . . . . . . . . . . . . . . . . . . . .
Total capital lease  obligations . . . . . . .
Stockholders’ equity . . . . . . . . . . . . . .

$ 753,588
369,164
108,219
1,441,041
—
950,492

$ 858,487
390,169
111,814
1,549,432
559
1,039,015

$ 732,709
369,550
118,022
1,341,167
—
845,274

$ 871,418
393,202
136,548
1,512,133
—
1,017,333

$ 989,358
476,267
172,333
1,759,218
26,725
1,156,485

(1) Includes stock compensation expense of $19.8 million,  $15.1 million, $17.4 million, $17.8  million

and $21.3 million in 2009, 2010, 2011, 2012  and 2013,  respectively.

40

Item 7. Management’s Discussion and Analysis of Financial  Condition and  Results of Operations

The following discussion and analysis of the Company’s  financial condition and  results of
operations should be read in conjunction with the Company’s  selected  financial  data  and the
Company’s financial statements and the accompanying notes included herein. The following discussion
may contain ‘‘forward-looking statements’’  within the  meaning of the Securities Act and  the Exchange
Act. When used in this Form 10-K, the words ‘‘estimate,’’ ‘‘anticipate,’’ ‘‘expect,’’ ‘‘believe,’’ ‘‘should’’
and similar expressions are intended  to  be forward-looking  statements. Although the  Company believes
that its plans, intentions and expectations reflected  in such forward-looking statements are  reasonable,
it can  give no assurance that such plans, intentions or expectations will  be  achieved. Prospective
investors are cautioned that any such forward-looking statements are not  guarantees of  future
performance and involve risks and uncertainties, and that  actual results may differ materially from
those contemplated by such forward-looking statements. Important  factors currently known to
management that could cause actual  results to differ materially  from  those  in forward-looking
statements are set forth under the heading ‘‘Risk Factors’’ in  Item 1A and elsewhere in this Form 10-K.
Capitalized or defined terms included in this Item 7  have the meanings set forth in Item  1 of this
Form 10-K.

Business  Overview

Magellan Health Services, Inc. (‘‘Magellan’’) was incorporated in 1969 under the laws of the  State

of Delaware. Magellan’s executive offices  are located at 55 Nod Road, Avon,  Connecticut 06001,  and
its  telephone number at that location is  (860)  507-1900. References in  this report  to  the ‘‘Company’’
include the accounts of Magellan and its  majority owned subsidiaries.

Business Overview

The Company is engaged in the healthcare management business, and is focused  on meeting  needs
in areas of healthcare that are fast growing, highly complex and high cost, with an  emphasis  on special
population management. The Company provides  services to health plans,  MCOs,  insurance companies,
employers, labor unions, various military  and governmental  agencies, third  party administrators, and
brokers. The Company’s business is divided into the following five segments, based on  the services  it
provides and/or the customers that it  serves, as described below.

Managed Healthcare

Two of the Company’s segments are in  the managed  healthcare business. This line  of  business

reflects the Company’s: (i) management of behavioral healthcare services, and (ii) the integrated
management of physical and behavioral healthcare  for special populations,  delivered  through MCC.
The Company’s coordination and management  of  behavioral healthcare  includes services provided
through its comprehensive network of behavioral health professionals, clinics, hospitals and  ancillary
service providers. This network of credentialed and privileged providers is integrated with  clinical and
quality improvement programs to enhance the  healthcare experience for individuals  in need of care,
while at the same time managing the  cost of these services for our  customers. The treatment services
provided through the Company’s provider network include  outpatient  programs  (such  as counseling or
therapy), intermediate care programs (such as intensive  outpatient programs and  partial hospitalization
services), inpatient treatment and crisis intervention services. The Company  generally does  not  directly
provide or own any provider of treatment services, although it  does employ  licensed behavioral health
counselors to deliver non-medical counseling under certain  government contracts.

The Company’s integrated management of physical and behavioral  healthcare includes  its full
service health plans which provide for  the  holistic management of special populations. The special
populations include individuals with serious mental  illness, dual  eligibles,  those eligible  for long term
care, intellectually and developmentally disabled individuals, and other populations with  unique and
often complex healthcare needs.

41

The Company provides its management services primarily through: (i) risk-based products, where

the Company assumes all or a substantial portion of  the responsibility for the cost  of providing
treatment services in exchange for a fixed per member per  month fee, (ii) ASO products, where the
Company provides services such as utilization review, claims administration and/or provider network
management, but does not assume responsibility  for  the cost of the  treatment services, and (iii) EAPs
where  the Company provides short-term outpatient behavioral  counseling  services.

The managed healthcare business is managed based on the services provided and/or the customers

served, through the following two segments:

Commercial. Commercial generally reflects managed behavioral healthcare services and EAP
services provided under contracts with  health  plans, insurance companies and MCOs for some or all of
their commercial, Medicaid and Medicare  members,  as well as  with employers, including corporations,
governmental agencies, and labor unions. Commercial’s  contracts  encompass risk-based,  ASO and EAP
arrangements. As of December 31, 2013, Commercial’s covered  lives were 4.0 million, 13.5 million  and
13.0 million for risk-based, ASO and EAP products, respectively. For the year ended  December 31,
2013, Commercial’s revenue was $501.1  million,  $116.9 million and $148.8 million for  risk-based, ASO
and EAP products, respectively.

Public Sector. Public Sector generally reflects: (i) the  management of behavioral  health  services
provided to recipients under Medicaid and  other state sponsored programs under contracts  with state
and  local governmental agencies, and  (ii) the  integrated  management of physical,  behavioral  and
pharmaceutical care for special populations covered  under  Medicaid and  other  government sponsored
programs. Public Sector contracts encompass either risk-based or ASO arrangements. As of
December 31, 2013, Public Sector’s covered lives were  2.1 million and 1.7  million for risk-based and
ASO products, respectively. For the year ended December  31, 2013, Public Sector’s revenue was
$1.7 billion and $33.8 million for risk-based and  ASO products, respectively.

The Maricopa Contract began on September 1, 2007 and extends  through March 31,  2014 unless

sooner  terminated by the parties. The  Maricopa Contract generated net revenues  of  $779.5 million,
$758.3 million, and $755.0 million for  the  years  ended December 31, 2011, 2012, and 2013, respectively.
See  further discussion of the Maricopa Contract  in Item 1A—‘‘Risk Factors—Reliance on Customer
Contracts’’.

Specialty Solutions

Specialty Solutions generally reflects  the management of the delivery  of  diagnostic  imaging
(radiology benefits management) and  a variety  of other specialty areas such as radiation oncology,
obstetrical ultrasound, cardiology and pain management, including spine  surgery and  musculoskeletal
management, to ensure that such services  are  clinically appropriate and cost effective. The Company’s
Specialty Solutions services are currently  provided under  contracts  with health plans  and insurance
companies for some or all of their commercial, Medicaid and  Medicare members. The  Company also
contracts with state and local governmental  agencies for the  provision of such services to Medicaid
recipients. The Company offers its Specialty  Solutions services through risk-based  contracts, where the
Company assumes all or a substantial  portion of the responsibility  for  the cost of providing services,
and  through ASO contracts, where the Company provides  services such as  utilization review and claims
administration, but does not assume responsibility  for the cost of the services. As of December  31,
2013, covered lives for Specialty Solutions were 5.7  million and  12.0 million for risk-based and ASO
products, respectively. For the year ended  December 31,  2013, revenue for Specialty Solutions  was
$334.5 million and $41.3 million for risk-based and ASO products, respectively.

This segment was previously defined as Radiology Benefits Management; however, as it has grown

and  expanded to include additional products, the Company  has renamed the segment Specialty
Solutions to encompass all of its additional  product offerings.

42

Pharmacy Management

Pharmacy Management comprises products  and solutions that provide clinical and financial
management of drugs paid under medical and pharmacy  benefit programs. Pharmacy Managements’
services include (i) traditional pharmacy  benefit management  (‘‘PBM’’) services; (ii) pharmacy  benefit
administration (‘‘PBA’’) for state Medicaid and other government sponsored programs;  (iii) specialty
pharmaceutical dispensing operations, contracting and formulary optimization programs; (iv) medical
pharmacy management programs; and (v) programs for the integrated  management of drugs that treat
complex conditions, regardless of site  of service, method of delivery, or benefit reimbursement. In
addition, the Company has a subcontract  arrangement to provide PBM  services on a risk basis  for one
of Public Sector’s customers, which is scheduled to terminate on March 31, 2014.

The Company’s Pharmacy Management programs are  provided  under contracts with health plans,
employers, Medicaid MCOs, state Medicaid programs, and other government agencies,  and encompass
risk-based and FFS arrangements. During 2013, Pharmacy  Management processed 1.9 million adjusted
commercial network claims in the Company’s PBM business,  which includes  Partners  Rx claims
following the closing of the acquisition on October 1, 2013.  As of December 31, 2013, the Company
had a generic dispensing rate of 82.3 percent within  its commercial PBM  business.  In  addition, the
Company processed 67.1 million adjusted  PBA claims and 0.1 million specialty dispensing claims.
Adjusted claim totals apply a multiple of  three for each 90-day and traditional mail  claim.  In addition,
as of  December 31, 2013, Pharmacy Management served 0.4 million commercial PBM members,
9.5 million members in its medical pharmacy management programs, and 25  states and the District of
Columbia in its PBA business.

Beginning in the first quarter of 2013, the Company underwent organizational changes.  As a result

of these  changes, the Company concluded that changes  to its reportable segments  now comprising  the
new Pharmacy Management segment  were  warranted. This segment contains the operating  segments
previously defined as the Specialty Pharmaceutical Management segment and the Medicaid
Administration segment. Prior period  balances have been reclassified to reflect this change.

Corporate

This segment of the Company is comprised  primarily of operational support  functions such as sales

and marketing and information technology, as well as corporate  support functions  such as executive,
finance, human resources and legal.

Acquisition of Partners Rx Management LLC

Pursuant to the September 6, 2013 Agreement and Plan of Merger (the ‘‘Merger Agreement’’)
with Partners Rx Management, LLC (‘‘Partners Rx’’), on October  1, 2013 the  Company acquired all of
the outstanding ownership interests of Partners  Rx. Partners Rx is a  privately held, full-service
commercial PBM with a strong focus on  health  plans and self-funded employers  primarily through  sales
through third party administrators, consultants and brokers.  As consideration for the transaction, the
Company paid $100 million in cash, subject to working capital adjustments. The  Company funded the
acquisition with cash on hand.

Pursuant to the Merger Agreement,  certain principal owners of Partners  Rx purchased a total of
$10 million in the  Company’s restricted stock  at a  price equal to the average of the closing prices  of
the Company’s stock for the five trading  day period  ended on the  day  prior to the  execution  of the
Merger Agreement. The shares received by  such principal owners of Partners Rx are subject  to  vesting
over three years with 50% vesting on  the second anniversary  of the acquisition and 50% vesting on  the
third anniversary of the acquisition, conditioned on continued employment  with the Company on  the
applicable vesting dates.

The Company reports the results of operations of Partners Rx within  its Pharmacy Management

segment.

43

Acquisition of AlphaCare Holdings, Inc.

Pursuant to the August 13, 2013 stock purchase agreement  (the  ‘‘Stock Purchase Agreement’’), on

December 31, 2013 the Company acquired  a 65% equity  interest in AlphaCare Holdings, Inc.
(‘‘AlphaCare Holdings’’), the holding  company  for AlphaCare New York, Inc.  (‘‘AlphaCare’’), a Health
Maintenance Organization (‘‘HMO’’) in New York that operates  a  New York Managed Long-Term Care
Plan ‘‘(MLTCP’’) in Bronx, New York,  Queens, Kings  and Westchester Counties, and  Medicare Plans in
Bronx, New York, Queens and Kings  Counties.

The Company previously held a 7% equity interest in AlphaCare  through a  previous equity
investment of $2.0 million in preferred membership  units of AlphaCare’s previous holding company,
AlphaCare Holdings, LLC on May 17, 2013. The Company also previously loaned $5.9 million  to
AlphaCare Holdings, LLC. As part of  the Stock Purchase  Agreement, AlphaCare Holdings, LLC was
reorganized into a Delaware corporation, the  preferred membership units and the loan  were converted
into Series A Participating Preferred Stock (‘‘Series A Preferred’’) of AlphaCare  Holdings and  the
Company purchased an additional $17.4  million  of  Series A Preferred.  The  Company holds a 65%
voting interest and the remaining shareholders  hold  a 35%  voting interest in AlphaCare Holdings.

Based on the Company’s 65% equity and voting interest in AlphaCare  Holdings, the  Company has

included the results of operations in  its  consolidated financial statements.  The  Company reports  the
results of operations of AlphaCare Holdings within  the Public Sector segment.

Managed Care and Other Revenue

Managed Care Revenue. Managed care revenue, inclusive of revenue from the Company’s risk,
EAP and ASO contracts, is recognized  over the  applicable coverage period on a per member basis for
covered members. The Company is paid a  per  member fee for all enrolled members, and this fee is
recorded  as revenue in the month in  which members are entitled to service. The Company adjusts its
revenue for retroactive membership terminations, additions and other changes, when such adjustments
are identified, with the exception of retroactivity that  can be reasonably estimated. The  impact  of a
retroactive rate amendment is generally  recorded in the  accounting period that terms to the
amendment are finalized, and that the  amendment is executed. Any fees paid prior to the  month of
service are recorded as deferred revenue. Managed care revenues approximated $2.2 billion, $2.5 billion
and $2.7 billion for the years ended December 31, 2011, 2012  and 2013,  respectively.

Fee-For-Service and Cost-Plus Contracts. The Company has certain fee-for-service  contracts,
including cost-plus contracts, with customers  under which the Company recognizes revenue  as services
are performed and as costs are incurred. Revenues from  these contracts  approximated $174.5 million,
$151.4 million and $215.1 million for  the years ended December 31, 2011, 2012 and 2013, respectively.

Block Grant Revenues. Public Sector has a contract that is partially funded by federal, state and
county block grant money, which represents annual appropriations. The Company recognizes revenue
from block grant activity ratably over the  period to which the block  grant funding applies. Block grant
revenues were approximately $114.4 million, $124.8  million  and  $131.5 million  for the  years  ended
December 31, 2011, 2012 and 2013, respectively.

Performance-Based Revenue. The Company has the ability to earn  performance-based revenue

under certain risk and non-risk contracts. Performance-based revenue generally is based on  either the
ability of the Company to manage care  for its clients below specified targets,  or on other  operating
metrics. For each such contract, the Company estimates and records  performance-based revenue  after
considering the relevant contractual terms and  the data available for the performance-based revenue
calculation. Pro-rata performance-based revenue  may be recognized on an  interim basis  pursuant to the
rights and obligations of each party upon  termination  of the contracts. Performance-based  revenues
were $26.5 million, $25.4 million and  $14.0 million for the years ended December 31, 2011, 2012 and
2013, respectively.

44

Rebate Revenue. The Company administers a rebate program  for certain clients through which the

Company coordinates the achievement,  calculation and collection of rebates and administrative fees
from pharmaceutical manufacturers on  behalf of clients.  Each  period, the  Company estimates the total
rebates earned based on actual volumes  of pharmaceutical purchases by the Company’s clients, as well
as historical and/or anticipated sharing percentages. The Company earns fees based upon  the volume of
rebates generated for its clients. The Company does not record  as rebate revenue any  rebates that are
passed through to its clients. Total rebate revenues  for the years ended December 31, 2011,  2012 and
2013 were $32.8 million, $40.2 million  and $34.8 million, respectively.

In relation to the Company’s PBM business, the  Company administers  rebate programs through
which  it receives rebates from pharmaceutical manufacturers that are shared with  its customers. The
Company recognizes rebates when the Company is entitled to them and when the  amounts of the
rebates are determinable. The amount  recorded  for rebates earned by  the Company from  the
pharmaceutical manufacturers are recorded as a reduction  of cost of  goods sold.

PBM and Dispensing Revenue

Pharmacy Benefit Management Revenue. The Company recognizes PBM revenue, which consists of

a negotiated prescription price (ingredient cost plus dispensing  fee), co-payments collected by the
pharmacy and any associated administrative fees, when  claims are adjudicated.  The  Company
recognizes PBM revenue on a gross basis (i.e.  including drug costs and co-payments)  as it  is acting as
the principal in the arrangement and is contractually obligated to its clients and network  pharmacies,
which  is a primary indicator of gross  reporting.  In addition, the  Company is  solely responsible for the
claims adjudication process, negotiating  the prescription  price for the pharmacy,  collection of payments
from the client for drugs dispensed by  the pharmacy, and managing the total  prescription drug
relationship with the client’s members. If the  Company enters  into  a  contract  where it is  only  an
administrator, and does not assume any of the risks previously noted, revenue will be recognized on a
net basis. Prior to the year ended December 31, 2013 the Company  had no PBM business. PBM
revenues were $106.7 million for the year  ended December 31, 2013.

Dispensing Revenue. The Company recognizes dispensing revenue, which includes the  co-payments

received from members of the health  plans the  Company serves, when the  specialty pharmaceutical
drugs are shipped. At the time of shipment, the  earnings process  is complete; the obligation of the
Company’s customer to pay for the specialty  pharmaceutical drugs is fixed, and, due to the nature  of
the product, the member may neither  return the specialty pharmaceutical drugs  nor receive a refund.
Revenues from the dispensing of specialty  pharmaceutical drugs on behalf  of health plans  were
$247.4 million, $350.3 million and $376.6 million for the years ended December 31,  2011, 2012 and
2013, respectively.

Cost of Care, Medical Claims Payable  and Other Medical Liabilities

Cost of care is recognized in the period in which members receive  managed healthcare  services. In

addition to actual benefits paid, cost of care in  a period  also includes the  impact  of accruals for
estimates of medical claims payable.  Medical  claims payable represents the liability for  healthcare
claims reported but not yet paid and  claims IBNR related to the Company’s managed healthcare
businesses. Such liabilities are determined by  employing actuarial methods  that  are commonly  used by
health insurance actuaries and that meet actuarial standards of practice.

The IBNR portion of medical claims payable is  estimated based on  past claims payment

experience for member groups, enrollment data, utilization statistics, authorized healthcare  services and
other factors. This data is incorporated into contract-specific actuarial reserve models and is further
analyzed to create ‘‘completion factors’’  that represent the  average percentage  of total incurred  claims
that have been paid through a given  date  after being incurred. Factors  that  affect estimated completion
factors include benefit changes, enrollment changes, shifts in product mix,  seasonality  influences,
provider reimbursement changes, changes  in claims inventory levels, the speed of claims processing and
changes in paid claim levels. Completion factors are applied to claims paid through the financial

45

statement date to estimate the ultimate claim expense incurred  for the current  period. Actuarial
estimates of claim liabilities are then determined by  subtracting  the actual paid  claims  from the
estimate of the ultimate incurred claims. For  the most recent incurred  months (generally the most
recent two months), the percentage of  claims paid for claims incurred in those  months is generally low.
This makes the completion factor methodology less reliable for such  months. Therefore, incurred
claims for any month with a completion  factor that is less  than 70 percent are generally  not  projected
from historical completion and payment patterns; rather they are projected by estimating claims
expense based on recent monthly estimated cost incurred per member per month  times membership,
taking into  account seasonality influences, benefit changes and healthcare trend levels,  collectively
considered to be ‘‘trend factors.’’

Medical claims payable balances are continually monitored and reviewed. If it is  determined that
the Company’s assumptions in estimating  such liabilities are significantly different than actual results,
the Company’s results of operations and financial position could  be  impacted in future periods.
Adjustments of prior period estimates may  result in additional cost  of care  or a reduction  of cost of
care in the  period an adjustment is made.  Further, due to the considerable variability  of  healthcare
costs, adjustments to claim liabilities occur each period and  are  sometimes significant as compared to
the net income recorded in that period. Prior period development is recognized immediately upon  the
actuary’s judgment that a portion of the prior period  liability  is no  longer needed or that additional
liability should have been accrued. The  following  table  presents the components of the  change  in
medical claims payable for the years  ended  December 31,  2011, 2012 and 2013  (in  thousands):

Claims payable and IBNR, beginning  of period . . . . . . . . . . . . .
Cost of care:

2011

2012

2013(3)

$ 166,095

$ 157,099

$ 222,929

Current year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,790,124
(5,400)

2,076,190
(4,300)

2,264,276
(31,300)

Total cost of care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,784,724

2,071,890

2,232,976

Claim payments and transfers to other medical  liabilities(1):

Current year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,657,291
136,429

1,877,459
128,601

2,053,274
160,402

Total claim payments and transfers to  other medical

liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,793,720

2,006,060

2,213,676

Claims payable and IBNR, end of period . . . . . . . . . . . . . . . . .
Withhold receivables, end of period(2) . . . . . . . . . . . . . . . . . . .

157,099
(19,126)

222,929
(24,500)

242,229
(13,888)

Medical claims payable, end of period . . . . . . . . . . . . . . . . . . . .

$ 137,973

$ 198,429

$ 228,341

(1) For any given period, a portion of  unpaid medical claims  payable could be covered  by  reinvestment

liability (discussed below) and may not impact  the Company’s  results of operations for such
periods.

(2) Medical claims payable is offset by customer  withholds  from capitation payments in situations in

which  the customer has the contractual requirement  to  pay  providers  for care  incurred.
(3) The favorable development of prior years cost of care  includes approximately $15.1 million of
adjustments of block funding to providers resulting from an annual reconciliation  process.

Actuarial standards of practice require that the claim liabilities  be  adequate under moderately
adverse circumstances. Adverse circumstances are  situations  in which the actual  claims  experience  could
be higher than the otherwise estimated value  of such claims. In many situations,  the claims paid
amount experienced will be less than  the estimate that  satisfies the  actuarial  standards of practice.

Care trend factors and completion factors can  have a significant impact  on  the medical claims
payable liability. The following example  provides the estimated impact to the Company’s December  31,

46

2013 unpaid medical claims payable liability assuming hypothetical changes in  care trend  factors and
completion factors:

Care Trend Factor(1)

(Decrease) Increase

Completion Factor(2)

(Decrease) Increase

Trend Factor

Medical Claims Payable

Completion Factor Medical Claims Payable

(cid:31)3%
(cid:31)2%
(cid:31)1%
1%
2%
3%

(in thousands)
$(28,000)
(18,000)
(8,500)
8,500
18,000
28,000

(cid:31)3%
(cid:31)2%
(cid:31)1%
1%
2%
3%

(in thousands)
$(44,000)
(29,000)
(14,500)
14,500
29,000
44,000

Approximately 70 percent of IBNR dollars is based on care trend factors.

(1) Assumes a change in the care trend factor for any month that a completion factor is not

used to estimate incurred claims (which is  generally any  month that is  less  than
70 percent complete).

(2) Assumes a change in the completion factor for  any month  for  which completion factors
are used to estimate IBNR (which is generally any month that  is 70  percent or more
complete).

Due to the existence of risk sharing and reinvestment provisions in certain customer contracts, a
change in the estimate for medical claims payable does not necessarily result  in an equivalent impact
on cost of care.

The Company believes that the amount of medical claims payable  is adequate to cover  its ultimate

liability for unpaid claims as of December  31, 2013; however, actual claims payments may differ from
established estimates.

Other medical liabilities consist primarily of ‘‘reinvestment’’ payables under certain managed

healthcare contracts with Medicaid customers and ‘‘profit share’’  payables under certain risk-based
contracts. Under a contract with reinvestment features, if the cost of care is less than certain minimum
amounts specified in the contract (usually as a  percentage of  revenue), the Company is required to
‘‘reinvest’’ such difference in behavioral healthcare programs when  and as specified by the  customer or
to pay the difference to the customer  for their use in  funding  such programs. Under a contract with
profit share provisions, if the cost of  care  is below certain specified levels, the Company will ‘‘share’’
the cost savings with the customer at  the percentages  set forth in  the contract.

Long-lived Assets

Long-lived assets, including property and equipment and definite lived  intangible assets to be held
and used, are currently reviewed for impairment whenever events or changes in  circumstances indicate
that the carrying amount may not be recoverable. Impairment is  determined  by  comparing the carrying
value of these long-lived assets to management’s best  estimate of the  future undiscounted cash flows
expected to result from the use of the  assets and  their  eventual disposition. The cash  flow projections
used to make this assessment are consistent with  the cash  flow projections that management uses
internally in making key decisions. In the event an impairment exists,  a  loss  is recognized based on the
amount by which the carrying value exceeds  the fair value of  the asset, which is generally determined
by using quoted market prices or the  discounted  present  value  of expected future cash flows. 

Goodwill

The Company is required to test its goodwill for impairment on  at  least an annual basis. The
Company has selected October 1 as the  date of its annual impairment test.  The  goodwill  impairment
test is a two-step process that requires management to make judgments in determining what

47

assumptions to use in the calculation. The first step of the process consists of  estimating  the fair value
of each reporting unit with goodwill  based on various valuation techniques,  with the primary technique
being a discounted cash flow analysis,  which requires  the input of various assumptions with respect to
revenues, operating margins, growth rates and  discount rates. The estimated  fair value  for each
reporting unit is compared to the carrying value of the  reporting unit, which includes goodwill. If  the
estimated fair value is less than the carrying value, a second step  is performed to compute the amount
of the impairment by determining an  ‘‘implied fair  value’’  of goodwill. The determination  of a reporting
unit’s ‘‘implied fair value’’ of goodwill  requires the Company to allocate the  estimated  fair value of the
reporting unit to the assets and liabilities of the reporting unit. Any unallocated  fair value represents
the ‘‘implied fair value’’ of goodwill, which is compared to its corresponding carrying value.

Goodwill is tested for impairment at  a level  referred to as a reporting unit, with the  Company’s

reporting units as of December 31, 2013 comprised of Health Plan, Specialty  Solutions, Pharmacy
Management, and Public Sector. Prior  to October 1, 2013,  the Company’s  reporting units included
Specialty Pharmaceutical Management and Medicaid Administration. Effective October 1, 2013,  the
goodwill associated with these reporting  units was aggregated with  the goodwill  recognized from  the
acquisition of Partners Rx, and represent the  Pharmacy  Management  reporting unit. The change  in
reporting units was attributable to the  fact  that  discrete financial information is  now being reviewed at
the Pharmacy Management operating segment  level. The  Company’s marketing and  pricing  of
pharmacy products on an integrated  basis and integration of pharmacy related operations contributed
to the reporting unit change.

The fair value of the Health Plan (a component of the Commercial  segment)  and Specialty
Solutions reporting units were determined using a discounted cash  flow method. This  method involves
estimating the present value of estimated future cash  flows utilizing  a  risk  adjusted discount rate. Key
assumptions for this method include  cash  flow projections,  terminal growth  rates and discount rates.

The fair value of the Pharmacy Management  reporting unit was determined using discounted  cash
flow, guideline company and similar  transaction  methods. Key  assumptions for the discounted cash flow
method are consistent with those described above.  For the guideline company method,  revenue and
earnings before interest, taxes, depreciation, and amortization (‘‘EBITDA’’) multiples  for guideline
companies were applied to the reporting unit’s pro forma revenue  and EDITDA for 2013, which
represents actual results for the nine-month  period ended  September 30, 2013 and  projected results for
the three-month period ended December 31, 2013,  and  to the reporting unit’s  projected  revenue and
EBITDA for 2014. For the similar transaction method,  revenue and EBITDA multiples  based on
merger and acquisition transactions for similar companies were applied to  the reporting unit’s  pro
forma revenue and EBITDA for 2013, which represents actual results for the nine-month period ended
September 30, 2013 and projected results for the three-month period ended December 31,  2013. The
weighting applied to the fair values determined using the discounted cash flow, guideline  company  and
similar transaction methods to determine an overall fair value  for  the Pharmacy  Management  reporting
unit was 75 percent, 22.5 percent and  2.5 percent, respectively. The weighting of each of the  methods
described above was based on the relevance  of the approach.  A change in the weighting would not
change the outcome of the first step of  the impairment  test.

As a result of the first step of the 2013 annual goodwill impairment analysis, the fair  value of  each
reporting unit with goodwill exceeded  its carrying value. Therefore, the second step was not necessary.
However, a 47.9 percent, 32.9 percent,  and 25.5 percent  decline  in the fair values  of the Health Plan,
Specialty Solutions, and Pharmacy Management  reporting units,  respectively, would have  caused the
carrying  values for these reporting units  to  be  in excess of fair  values, which would  require the second
step to be performed. The second step could have  resulted in  an impairment loss for  goodwill.

48

The Company’s goodwill attributed to the Public Sector reporting  unit is related to the AlphaCare

Holdings acquisition which closed on  December 31, 2013,  therefore an  impairment analysis  was  not
performed for this reporting unit in 2013.

Goodwill for each of the Company’s  reporting units at December  31, 2012  and 2013  were as

follows (in thousands):

Health Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specialty Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pharmacy Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Public Sector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$120,485
104,549
201,905
—

$120,485
104,549
242,290
20,882

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$426,939

$488,206

2012

2013

The changes in the carrying amount of goodwill  for the  years  ended December  31, 2012 and 2013

are reflected in the table below (in thousands):

Balance as of beginning of period . . . . . . . . . . . . . . . . . . . . .
Acquisition of Partners Rx . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acquisition of AlphaCare Holdings . . . . . . . . . . . . . . . . . . . .

$426,939
—
—

$426,939
40,385
20,882

Balance as of end of period . . . . . . . . . . . . . . . . . . . . . . . .

$426,939

$488,206

2012

2013

Stock Compensation

At December 31, 2012 and 2013, the  Company had equity-based employee incentive plans,  which

are described more fully in Note 6—‘‘Stockholders’ Equity’’ to the consolidated financial statements set
forth elsewhere herein. The Company recorded  stock  compensation  expense of $17.8 million  and
$21.3 million for the years ended December 31, 2012 and 2013, respectively.  The Company recognizes
compensation costs for awards that do not  contain performance conditions on  a straight-line basis over
the requisite service period, which is  generally the vesting term  of three years. For restricted  stock units
that include performance conditions, stock compensation is recognized using an  accelerated method
over the vesting period.

The Company estimates the fair value  of  substantially all stock options using the Black-Scholes-
Merton option pricing model that employs certain factors including  expected volatility of  stock  price,
expected life of the option, risk-free interest  rate and expected  dividend yield. For the  years  ended
December 31, 2012 and 2013, such volatility was based on the historical volatility of the  Company’s
stock price.

The expected term of the option is based on historical  employee stock option exercise behavior

and the vesting terms of the respective  option. Risk-free interest rates  are based on the  U.S. Treasury
yield in  effect at the time of grant.

The Company recognizes compensation expense for only the  portion of options, restricted stock or

restricted stock units that are ultimately  expected to vest.  Therefore,  estimated forfeiture rates  are
derived from historical employee termination behavior. The Company’s estimated forfeiture rate  for the
years ended December 31, 2012 and 2013  was  four percent.  If the actual number  of  forfeitures  differs
from those estimated, additional adjustments to compensation expense may be required in future
periods. If vesting of an award is conditioned upon  the achievement  of performance goals,

49

compensation expense during the performance  period is  estimated  using the most  probable outcome of
the performance goals, and adjusted as the expected outcome changes.

Income Taxes

The Company files a consolidated federal  income tax return  for  the Company and its eighty-
percent or more owned subsidiaries, and the Company and its subsidiaries file income tax returns in
various state and local jurisdictions.

The Company estimates income taxes for each of  the jurisdictions in which it operates. This
process involves determining both permanent and temporary  differences resulting  from differing
treatment for tax and book purposes. Deferred tax assets  and/or liabilities are  determined by
multiplying the temporary differences  between the  financial reporting and tax  reporting bases for assets
and liabilities by the enacted tax rates expected  to  be  in effect when such differences are recovered or
settled. The Company then assesses the  likelihood that  the deferred tax assets will  be  recovered from
the reversal of temporary differences, the implementation of feasible and prudent tax planning
strategies, and future taxable income.  To the extent the  Company cannot conclude that recovery  is
more likely than not, it establishes a valuation allowance. The  effect of a change in tax  rates on
deferred taxes is recognized in income in the period  that includes the enactment date.

The Company has federal net operating loss carryforwards  (‘‘NOLs’’) as of December 31, 2013 of
$3.6 million available to reduce future  federal taxable income. These  NOLs, if not used, will expire in
2017 through 2019 and are subject to examination and adjustment by the IRS. Utilization  of  these
NOLs is also subject to certain timing  limitations,  although the Company does  not  believe these
limitations will restrict its ability to use any federal NOLs  before  they expire. The Company has state
NOLs as of December 31, 2013 of $152.3 million  available to reduce future state  taxable  income  at
certain subsidiaries. Most of these NOLs, if  not  used,  will  expire in  2017 through 2022  and are  subject
to examination and adjustment by the respective state tax authorities.

The Company’s valuation allowances against  deferred tax assets were $3.1 million  as of
December 31, 2012 and 2013, mostly relating to uncertainties regarding the  eventual realization  of
certain state NOLs. Determination of  the amount of  deferred tax assets  considered realizable requires
significant judgment and estimation regarding the forecasts  of  future taxable  income  which are
consistent with the plans and estimates the Company uses to manage the underlying businesses.
Although consideration is also given to  potential tax planning strategies  which might be available to
improve the realization of deferred tax assets, none were identified which  were both  prudent and
reasonable. Future changes in the estimated  realizable portion  of deferred tax assets  could  materially
affect the Company’s financial condition and results  of operations.

Reversals of both valuation allowances and unrecognized tax benefits  are recorded in the period

they occur, typically as reductions to  income tax expense. However, reversals of unrecognized tax
benefits related to deductions for stock compensation in excess of the related book  expense are
recorded  as increases in additional paid-in capital. To the extent  reversals of unrecognized tax benefits
cannot be specifically traced to these excess deductions  due  to  complexities in the  tax law, the
Company records the tax benefit for such reversals  to  additional paid-in-capital on a  pro-rata basis.

The tax benefit from an uncertain tax position is recognized  when it is more likely than not that,
based on technical merit, the position will be sustained  upon examination, including resolution of any
related appeals or litigation processes. As of December 31,  2013, $30.2 million of unrecognized  tax
benefits were included in tax contingencies.  If these unrecognized tax benefits had  been realized as of
December 31, 2013, $23.3 million would  have reduced income tax expense.

50

The statutes of limitations regarding  the assessment  of federal and certain state and local income
taxes for 2009 expired during 2013. As a  result, $28.6  million of unrecognized tax benefits recorded as
of December 31, 2012 were reversed  in the current year  due  to  statute expirations, of which
$23.2 million is reflected as a reduction to income  tax  expense, $3.9 million as  an increase to additional
paid-in capital, and the remainder as  a  decrease to deferred tax assets. Additionally, $2.1 million of
accrued interest was reversed in 2013 and reflected as a  reduction to income tax expense due to the
closing of statutes  of limitations on tax assessments.

The statutes of limitations regarding  the assessment  of federal and certain state and local income
taxes for 2008 expired during 2012. As a  result, $43.3  million of unrecognized tax benefits recorded as
of December 31, 2011 were reversed  in 2012 as  a result  of  statute expirations, of which $35.7 million is
reflected as a reduction to income tax  expense,  $6.2 million  as an increase to additional  paid-in  capital,
and the remainder as a decrease to deferred tax assets. Additionally, $1.4  million  of  accrued interest
and $0.8 million of unrecognized state tax  benefits were reversed in 2012 and reflected as  reductions to
income tax expense due to the closing of  statutes of limitations on tax assessments and changes in  tax
return  elections, respectively.

The statutes of limitations regarding  the assessment  of federal and certain state and local income

taxes for 2007 closed during 2011. As  a  result, $15.0 million of  unrecognized tax  benefits recorded as of
December 31, 2010 were reversed in 2011, of which $10.4 million was reflected as a reduction  to
income tax expense, $2.5 million as an increase to additional paid-in capital, and the remainder  as a
decrease to deferred tax assets. Additionally, $2.2 million of  accrued  interest  was  reversed in 2011  and
reflected as a reduction to income tax  expense  due to these statute  closings.

With few exceptions, the Company is no longer subject  to income tax assessments by tax

authorities for years ended prior to 2010. Further,  it is  reasonably possible  the statutes  of  limitations
regarding the assessment of federal and  most state and local income taxes  for 2010 could expire during
2014. The Company anticipates that up  to  $19.5 million  of unrecognized tax benefits  recorded as of
December 31, 2013 could be reversed during  2014 as a result of statute expirations,  of which
$16.0 million would be reflected as a reduction  to  income tax expense,  $2.6 million as  an increase to
additional paid-in capital, and the remainder as a  decrease to deferred tax  assets. All such reversals
would be reflected as discrete adjustments during the quarter  in which  the respective statute expiration
occurs, primarily in the third quarter.

In addition to reversals for statute closings, the  Company also adjusts these liabilities for

unrecognized tax benefits when its judgment  changes as a  result of  the  evaluation of new  information
not previously available. However, the ultimate resolution of  a  disputed tax  position  following an
examination by a taxing authority could  result in  a payment  that is materially different from  that
accrued by the Company. These differences are reflected  as increases or decreases to income tax
expense in the period in which they are determined.

Results of Operations

The accounting policies of the Company’s segments are the same as  those described in Note 1—

‘‘General.’’ The Company evaluates performance  of  its  segments  based on profit  or loss  from
operations before stock compensation expense, depreciation and amortization, interest expense, interest
and other income, gain on sale of assets, special charges or benefits, and income taxes  (‘‘Segment
Profit’’).  Management uses Segment Profit information for  internal reporting and  control  purposes and
considers it important in making decisions regarding the allocation of capital and  other resources, risk
assessment and employee compensation, among other  matters. Public  Sector subcontracts with
Pharmacy Management to provide pharmacy benefits management  services for  certain  of Public

51

Sector’s customers. As such, revenue and cost  of  care related to this intersegment arrangement are
eliminated. The Company’s segments are defined  above. 

The following tables summarize, for the periods  indicated, operating  results by business segment

(in thousands):

Commercial

Public
Sector

Specialty
Solutions Management Elimination Consolidated

Pharmacy

Corporate
and

Year Ended December 31, 2011
Managed care and other revenue . $ 561,780 $ 1,459,659 $ 344,335 $ 268,987 $ (82,770) $ 2,551,991
247,409
Dispensing revenue . . . . . . . . . . .
(1,784,724)
Cost of care . . . . . . . . . . . . . . . .
— (232,038)
Cost of goods sold . . . . . . . . . . . .
(529,634)
Direct  service costs and other . . . .
17,418
Stock compensation expense(1) . .

— 247,409
(76,544)
— (232,038)
(127,598)
817

(314,178) (1,271,532) (205,240)

—
(152,760)
839

—
(67,227)
872

(120,368)
13,327

(61,681)
1,563

—
82,770

—

—

Segment profit (loss) . . . . . . . . . . $ 95,681 $

121,772 $ 78,977 $ 81,033 $(107,041) $

270,422

Commercial

Public
Sector

Specialty
Solutions Management Elimination Consolidated

Pharmacy

Corporate
and

Year Ended December 31, 2012
Managed care and other revenue . $ 728,512 $ 1,620,875 $ 349,133 $ 227,669 $ (69,090) $ 2,857,099
Dispensing revenue . . . . . . . . . . .
350,298
(2,071,890)
Cost of care . . . . . . . . . . . . . . . .
— (328,414)
Cost of goods sold . . . . . . . . . . . .
(557,512)
Direct  service costs and other . . . .
17,783
Stock compensation expense(1) . .

— 350,298
(61,759)
— (328,414)
(111,593)
1,007

(437,518) (1,413,320) (228,383)

—
(172,035)
532

—
(89,129)
1,111

(129,337)
13,566

(55,418)
1,567

—
69,090

—

—

Segment profit (loss) . . . . . . . . . . $ 119,491 $

119,537 $ 66,899 $ 77,208 $(115,771) $

267,364

Commercial

Public
Sector

Specialty
Solutions Management Elimination Consolidated

Pharmacy

Corporate
and

Year Ended December 31, 2013
Managed care and other revenue . $ 766,841 $ 1,757,933 $ 375,818 $ 228,705 $ (66,248) $ 3,063,049
PBM and dispensing revenue . . . .
483,268
(2,232,976)
Cost of care . . . . . . . . . . . . . . . .
— (455,601)
Cost of goods sold . . . . . . . . . . . .
(619,546)
Direct  service costs and other . . . .
21,252
Stock compensation expense(1) . .
259,446
Segment profit (loss) . . . . . . . . . . $ 125,375 $

— 483,268
(59,227)
— (455,601)
(128,427)
1,172

113,129 $ 72,618 $ 69,890 $(121,566) $

(469,478) (1,523,023) (247,496)

—
(122,819)
1,038

—
(172,491)
503

(138,475)
16,909

(57,334)
1,630

—
66,248

—

—

(1) Stock compensation expense is included in direct service costs and  other  operating expenses,

however this amount is excluded from the  computation of segment  profit since  it is managed  on a
consolidated basis.

The following table reconciles Segment  Profit to consolidated income before income taxes  for the

years ended December 31, 2011, 2012 and 2013 (in thousands):

2011

2012

2013

Segment Profit . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock compensation expense . . . . . . . . . . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . .
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest and other income . . . . . . . . . . . . . . . . . . .
Income before income taxes . . . . . . . . . . . . . . . . .

$270,422
(17,418)
(58,623)
(2,502)
2,781
$194,660

$267,364
(17,783)
(60,488)
(2,247)
2,019
$188,865

$259,446
(21,252)
(71,994)
(3,000)
1,985
$165,185

52

Year ended December 31, 2013 (‘‘2013’’) compared to the year ended December 31,  2012 (‘‘2012’’)

Commercial

Net Revenue

Net revenue related to Commercial increased  by  5.3 percent or $38.3  million  from 2012 to 2013.

The increase in revenue is mainly due to new contracts  implemented  after  (or  during) 2012  of
$51.2 million, favorable rate changes of $26.7 million, increased membership  from existing customers of
$18.0 million, customer settlements in  2013 of $5.6  million, retroactive rate and  membership
adjustments recorded in 2013 of $2.9 million, retroactive risk share adjustments  recorded in 2012  of
$1.6 million and other net increases (mainly  utilization revenue)  of  $5.4 million, which increases were
partially offset by terminated contracts of $62.6 million and  performance-based  revenue recorded in
2012 of $10.5 million.

Cost of Care

Cost of care increased by 7.3 percent  or $32.0 million from 2012 to 2013. The increase in cost of
care is primarily due to new contracts of  $33.9 million,  increased  membership from existing customers
of $10.2 million, favorable prior period medical  claims development recorded in 2012 of $3.8  million
and unfavorable care trends and other  net variances  of $42.7 million, which increases were partially
offset by terminated contracts of $50.7 million, favorable prior  period medical claims development
recorded  in 2013 of $5.4 million and  favorable medical  claims development for  2012 which was
recorded  after 2012 of $2.5 million. Cost of care  increased  as a percentage of risk revenue (excluding
EAP business) from 78.0 percent in 2012 to 79.3  percent in 2013,  mainly  due  to  business  mix.

Direct Service Costs

Direct service costs increased by 0.3 percent or $0.5 million from 2012 to  2013 primarily due to
severance and restructuring cost pertaining to terminated  contracts of  $4.7 million, partially offset by
reduced costs as a result of cost containment efforts. Direct service  costs  decreased as  a percentage of
net revenue from 23.6 percent in 2012 to 22.5  percent in 2013, mainly  due to cost containment efforts
and the impact of increased revenue  from  favorable  rate changes.

Public Sector

Net Revenue

Net revenue related to Public Sector increased by 8.5 percent or $137.1 million from  2012 to 2013.

This increase is primarily due to new contracts  implemented after (or during) 2012 of $131.9  million,
favorable rate changes of $7.7 million in 2013  and  other  net favorable  variances of $3.4 million,  which
increases were partially offset by decreased membership from existing customers  of $5.9 million.

Cost of Care

Cost of care increased by 7.8 percent  or $109.7 million from 2012 to 2013. This increase is
primarily due to new contracts of $111.7  million, care associated with rate changes for contracts with
minimum care requirements of $7.0 million, favorable contractual settlements  of $2.2 million in 2012
and unfavorable care trends and other  net unfavorable  variances of $20.8 million,  these  increases were
partially offset by favorable prior period medical claims development recorded  in 2013 of $19.9 million
(including 15.1 million of adjustments  of block  funding  to  providers  resulting from an  annual
reconciliation process), decreased membership from existing customers of $6.7  million  and favorable
medical claims development for 2012  which was recorded after  2012 of $5.4  million. Cost of care
decreased as a percentage of risk revenue  from 88.7 percent  in 2012 to 88.3  percent in 2013  mainly due
to favorable medical claims development.

53

Direct Service Costs

Direct service costs increased by 37.8 percent or $33.7 million from 2012 to  2013, mainly due to
severance and restructuring costs of terminated  contracts  of  $6.8 million, costs  to  support new  business
and development for the Magellan Complete  Care  product. Direct service costs increased as  a
percentage of net revenue from 5.5 percent  for the  2012 to 7.0 percent  in 2013 mainly  due  to
development costs for the Magellan Complete Care product.

Specialty Solutions

Net Revenue

Net revenue related to Specialty Solutions increased by 7.6 percent or $26.7  million from  2012 to

2013. This increase is primarily due to  new contracts implemented after (or during) 2012 of
$38.0 million and increased membership from existing customers  of  $32.0 million, which  increases were
partially offset by unfavorable rate changes of $26.4 million, terminated  contracts of  $10.2 million,
contractual settlements of $4.4 million  in 2012, the  revenue impact  of  favorable medical claims
development for 2012 recorded in 2013  of $2.0  million  and  other net unfavorable variances of
$0.3 million.

Cost of Care

Cost of care increased by 8.4 percent  or $19.1 million from 2012 to 2013. This increase is primarily

attributed to new contracts of $32.3 million and increased membership from existing  customers  of
$25.1 million, which increases were partially  offset by favorable prior period medical claims
development recorded in 2013 of $6.0  million, terminated contracts  of $7.9 million, favorable medical
claims development for 2012 which was  recorded after  2012 of $4.7 million and care trends and other
net favorable variances of $19.7 million. Cost of care was consistent  as a percentage of risk revenue  at
74.0 percent in 2012 and 2013.

Direct Service Costs

Direct service costs increased by 3.5 percent or $1.9 million from 2012 to  2013, mainly due to the

cost to support new business. As a percentage of net revenue, direct  service  costs decreased from
15.9 percent in 2012 to 15.3 percent in  2013,  mainly due  to  changes  in business mix.

Pharmacy Management

Net Revenue

Net revenue related to Pharmacy Management increased by 23.2 percent or $134.0  million from

2012 to 2013. This increase is primarily  due to revenue  for  Partners Rx which was acquired on
October 1, 2013 of $84.8 million, net increased  dispensing  activity from existing customers of
$34.6 million, new business of $28.8 million (mainly  PBM) and increased pharmacy revenue of
$3.8 million, which increases were partially  offset by terminated contracts of $10.2 million, decreased
formulary optimization revenue of $3.6  million, a reduction to revenue  associated with profit share
recorded  due to favorable cost of care trends  of  $2.9 million and other net unfavorable variances  of
$1.3 million.

Cost of Care

Cost of care decreased by 4.1 percent  or $2.5 million from 2012  to  2013. This decrease is primarily
due to favorable care trends. Cost of care as  a percentage  of risk revenue  was  89.4 percent in  2012 and
89.5 percent in 2013.

54

Cost of Goods Sold

Cost of goods sold increased by 38.7 percent or  $127.2 million from 2012  to  2013. This  increase is

primarily due to cost of goods sold for Partners Rx of $77.7 million, increased dispensing activity  of
$35.5 million and new business of $22.2 million,  which increases were  partially  offset by terminated
contracts of $8.2 million. As a percentage  of  PBM  and  dispensing revenue, cost  of goods sold increased
from 93.8 percent in 2012 to 94.3 percent in  2013, mainly due to business mix.

Direct Service Costs

Direct service costs increased by 15.1 percent or $16.8 million from 2012 to  2013. This  increase

mainly relates to costs for Partners Rx,  implementation costs and ongoing  costs to support  new
business. As a percentage of net revenue, direct service costs decreased from 19.3 percent in 2012 to
18.0 percent in 2013, mainly due to business mix.

Corporate and Other

Other Operating Expenses

Other operating expenses related to the  Corporate  and  Other segment increased  by  7.1 percent or
$9.1 million from 2012 to 2013. The  increase results primary from severance and other one time items
in 2013 of $12.4 million, an increase  in stock compensation expense of $3.3 million and other net
unfavorable variances of $4.0 million which increases were partially offset by costs related  to  growth
initiatives of $10.6 million incurred in 2012. As a  percentage  of  total net revenue,  other operating
expenses decreased from 4.0 percent  for 2012 to 3.9  percent for 2013, primarily due to increased
revenue from new business, as well as the  inclusion in  2012 of expenses incurred to support growth
initiatives.

Depreciation and Amortization

Depreciation and amortization expense increased by  19.0 percent or $11.5 million from 2012  to

2013, primarily due to asset additions  after  2012 and the acquisition of Partners Rx.

Interest Expense

Interest expense increased by 33.5 percent or $0.8  million  from  2012 to 2013,  primarily due to

capital lease additions after 2012.

Interest and Other Income

Interest and other income of $2.0 million  were consistent from 2012 to 2013.

Income Taxes

The Company’s effective income tax rate was  20.0 percent in  2012 and 24.2 percent in  2013. These

rates differ from the federal statutory  income  tax rate primarily due to state  income  taxes, permanent
differences between book and tax income, and changes  to  recorded tax contingencies.  The Company
also accrues interest and penalties related to unrecognized tax  benefits in  its provision for income taxes.
The effective income tax rate for 2012  was lower  than  2013 mainly due to lower reversals of  tax
contingencies in 2013 from closure of  statutes of limitations.

The statutes of limitations regarding  the assessment  of federal and certain state and local income
taxes for 2009 expired during 2013. As a  result, $28.6  million of unrecognized tax benefits recorded as
of December 31, 2012 were reversed  in 2013 as  a result  of  statute expirations, of which $23.2 million is
reflected as a reduction to income tax  expense,  $3.9 million  as an increase to additional  paid-in  capital,

55

and the remainder as a decrease to deferred tax assets. Additionally, $2.1  million  of  accrued interest
was reversed in 2013 and reflected as a reduction to income tax expense due to the  closing  of statutes
of limitations on tax assessments.

The statutes of limitations regarding  the assessment  of federal and certain state and local income
taxes for 2008 expired during 2012. As a  result, $43.3  million of unrecognized tax benefits recorded as
of December 31, 2011 were reversed  in 2012 as  a result  of  statute expirations, of which $35.7 million is
reflected as a reduction to income tax  expense,  $6.2 million  as an increase to additional  paid-in  capital,
and the remainder as a decrease to deferred tax assets. Additionally, $1.4  million  of  accrued interest
and $0.8 million of unrecognized state tax  benefits were reversed in 2012 and reflected as  reductions to
income tax expense due to the closing of  statutes of limitations on tax assessments and changes in  tax
return  elections, respectively.

2012 compared to the year ended December 31, 2011 (‘‘2011’’)

Commercial

Net Revenue

Net revenue related to Commercial increased  by  29.7 percent or $166.7  million  from 2011 to 2012.

The increase in net revenue is mainly  due to new contracts implemented  after 2011 of $149.8  million,
favorable rate changes of $29.7 million and higher performance-based  revenue  recorded in 2012  of
$10.5 million ($5.9 million relating to the  prior year),  which increases were  partially  offset by favorable
retroactive membership and rate adjustments  recorded  in 2011  of $8.6 million, program  changes of
$6.4 million, terminated contracts of  $3.3 million, retroactive risk share adjustments recorded in  2012 of
$1.6 million, net decreased membership  from existing customers of $1.4 million and other net  decreases
of $2.0 million.

Cost of Care

Cost of care increased by 39.3 percent  or $123.3 million from 2011  to  2012. The increase in cost of

care is primarily due to new contracts implemented after  2011 of $115.5 million and unfavorable care
trends  and other net variances of $24.2 million, which increases were partially offset by program
changes of $6.2 million, favorable medical claims development for 2011  which was recorded after  2011
of $3.7 million, favorable prior period medical claims development recorded  in 2012 of $3.8 million  and
net decreased membership from existing customers of $2.7 million. Cost  of care increased  as a
percentage of risk revenue (excluding  EAP business) from 77.0  in 2011 to 78.0  percent in 2012,  mainly
due to unfavorable care trends in excess of rate  increases and changes  in business mix.

Direct Service Costs

Direct service costs increased by 12.6 percent or $19.3 million from 2011 to  2012. The increase in
direct service costs is mainly due to costs to support new contracts. Direct  service  costs decreased as a
percentage of net revenue from 27.2 percent  in 2011 to 23.6  percent in 2012,  mainly due to changes in
business mix.

Public Sector

Net Revenue

Net revenue related to Public Sector increased by 11.0 percent or $161.2  million from  2011 to

2012. This increase is primarily due to  new contracts implemented after 2011 of $177.4 million,
unfavorable retroactive contract funding adjustments  in 2011 of $12.6  million,  timing of incentive
revenue for 2012 of $5.8 million and the revenue impact  for favorable prior period  medical  claims
development recorded in 2011 of $2.0  million. The  revenue increases were  partially  offset by

56

unfavorable rate changes and program funding  of $23.0 million, retroactive  incentive revenue recorded
in 2011 of $6.8 million, 2011 incentive  revenue recorded in 2011 of $5.2  million and net decreased
membership from existing customers of $1.6  million.

Cost of Care

Cost of care increased by 11.2 percent  or $141.8 million from 2011  to  2012. This increase is

primarily due to new contracts implemented after 2011  of $132.4 million, care associated with
retroactive contract funding changes in  2011 of $14.4 million, favorable prior  period medical claims
development recorded in 2011 of $2.3  million and unfavorable care trends and other net variances  of
$20.8 million, which increases were partially  offset by care associated  with rate changes for contracts
with minimum care requirements of $25.9 million  and  favorable contractual settlements of $2.2  million
in 2012. Cost of care increased as a percentage of  risk revenue from 87.5 percent in 2011 to
88.7 percent in 2012, mainly due to unfavorable rate  changes,  unfavorable care trends,  and changes in
business mix.

Direct Service Costs

Direct service costs increased by 32.6 percent or $21.9 million from 2011 to  2012, mainly due to

costs to support new contracts. Direct  service  costs increased as  a  percentage  of  net revenue  from
4.6 percent for 2011 to 5.5 percent in  2012 mainly due to rate decreases  and changes in business mix.

Specialty Solutions

Net Revenue

Net revenue related to Specialty Solutions increased by 1.4 percent or $4.8  million from  2011 to
2012. This increase is primarily due to  the net impact of new  contracts implemented after (or during)
2011 of $54.3 million, favorable contractual settlements of $4.4 million in  2012 and program  changes of
$2.9 million which increases were partially  offset by decreased membership from terminated  contracts
and existing customers of $39.7 million,  unfavorable rate  changes  of $14.5 million and other net
unfavorable variances of $2.6 million.

Cost of Care

Cost of care increased by 11.3 percent  or $23.1 million from 2011  to  2012. This increase is
primarily attributed to new contracts implemented  after (or during) 2011  of $38.4 million,  program
changes of $2.9 million and favorable  prior period medical claims  development recorded in 2011 of
$3.1 million, which increases were partially  offset by decreased membership from terminated  contracts
and existing customers of $18.3 million,  favorable prior period medical claims development  recorded in
2012 of $0.4 million and care trends  and other  net favorable variances of $2.6  million.  Cost of care
increased as a percentage of risk revenue  from 69.3 percent  in 2011 to 74.0 percent in 2012 mainly due
to unfavorable rate changes in excess of care  trends and changes  in business mix.

Direct Service Costs

Direct service costs decreased by 10.2 percent or $6.3 million from 2011 to  2012. The decrease in

direct service costs is mainly attributable to terminated contracts. As a percentage  of net revenue,
direct service costs decreased from 17.9  percent in 2011  to  15.9 percent in  2012, mainly due to changes
in business mix.

57

Pharmacy Management

Net Revenue

Net revenue related to Pharmacy Management increased by 11.9 percent or $61.6  million from

2011 to 2012. This increase is primarily  due to net increased dispensing activity of  $102.9 million
(mainly due to increased business from  new and existing customers),  formulary  optimization revenue of
$6.0 million and other net increases of $0.3 million. These  increases were partially offset  by  terminated
contracts of $28.8  million, decreased revenue due to lower cost of care  associated with the  subcontract
with Public Sector of $13.7 million and  decreased pharmacy revenue of $5.1 million. The terminated
contracts are associated with the Company’s  decision  to  exit the fiscal agent  services (‘‘FAS’’) market,
with the Company’s last FAS contract  terminating in late 2011.

Cost of Care

Cost of care decreased by 19.3 percent  or $14.8 million from 2011  to  2012. This decrease is
primarily due to favorable care trends. Cost of care decreased  as a  percentage of risk revenue  from
92.5 percent in 2011 to 89.4 percent in  2012,  mainly due  to  favorable  care trends.

Cost of Goods Sold

Cost of goods sold increased by 41.5 percent or  $96.4 million from 2011 to  2012. This increase is
primarily due to net increased dispensing  activity. As  a percentage of the portion of  net revenue that
relates to dispensing activity, cost of goods  sold  was  93.8 percent in  2012, which  is consistent  with 2011.

Direct Service Costs

Direct service costs decreased by 12.5 percent or $16.0 million from 2011  to  2012. This  decrease is

primarily due to terminated contracts. As  a percentage  of  net revenue,  direct service costs decreased
from 24.7 percent in 2011 to 19.3 percent in  2012, mainly due to changes in  business  mix.

Corporate and Other

Other Operating Expenses

Other operating expenses related to the  Corporate  and  Other Segment increased by 7.5 percent  or
$9.0 million from 2011 to 2012. The  increase results primarily from  an  increase in costs of $10.6  million
related to our growth initiatives, partially offset  by  other  net unfavorable variances of $1.6 million. As a
percentage of total net revenue, other  operating  expenses were 4.0 percent  for 2012, which decreased
slightly from 2011.

Depreciation and Amortization

Depreciation and amortization expense increased by  3.2 percent or $1.9 million from 2011  to  2012,

primarily due to asset additions after 2011.

Interest Expense

Interest expense decreased by $0.3 million  from 2011 to 2012.

Interest and Other Income

Interest and other income decreased by $0.8 million from 2011 to 2012, mainly due to lower  yields.

58

Income Taxes

The Company’s effective income tax rate was  33.4 percent in  2011 and 20.0 percent in  2012. These

rates differ from the federal statutory  income  tax rate primarily due to state  income  taxes, permanent
differences between book and tax income, and changes  to  recorded tax contingencies.  The Company
also accrues interest and penalties related to unrecognized tax  benefits in  its provision for income taxes.
The effective income tax rate for 2012  was lower  than  2011 mainly due to more significant reversals of
tax contingencies in 2012 from closure of  statutes of limitations.

The statutes of limitations regarding  the assessment  of federal and certain state and local income
taxes for 2008 expired during 2012. As a  result, $43.3  million of unrecognized tax benefits recorded as
of December 31, 2011 were reversed  in 2012 as  a result  of  statute expirations, of which $35.7 million is
reflected as an a reduction to income tax expense,  $6.2 million as an  increase to additional  paid-in
capital, and the remainder as a decrease  to  deferred tax assets. Additionally, $1.4 million  of accrued
interest and $0.8 million of unrecognized state tax benefits were reversed in 2012 and reflected as
reductions to income tax expense due  to  the closing of statutes of limitations on  tax assessments and
changes in tax return elections, respectively.

The statutes of limitations regarding  the assessment  of federal and certain state and local income

taxes for 2007 closed during 2011. As  a  result, $15.0 million of  unrecognized tax  benefits recorded as of
December 31, 2010 were reversed in 2011, of which $10.4 million is reflected as a reduction to income
tax expense, $2.5 million as an increase to additional paid-in capital, and the remainder as a decrease
to deferred tax assets. Additionally, $2.2 million of accrued  interest  was reversed in 2011 and  reflected
as a reduction to income tax expense due to these statute  closings.

Outlook—Results of Operations

The Company’s Segment Profit and net income are subject to significant fluctuations from period

to period. These fluctuations may result from a variety of factors such as those set forth  under
Item 1A—‘‘Risk Factors’’ as well as a variety  of other factors including: (i)  changes in utilization  levels
by enrolled members of the Company’s  risk-based contracts, including seasonal utilization patterns;
(ii) contractual adjustments and settlements; (iii) retrospective membership adjustments; (iv) timing of
implementation of new contracts, enrollment changes and contract terminations; (v) pricing adjustments
upon contract renewals (and price competition in general); and (vi)  changes in estimates regarding
medical costs and IBNR.

A portion of the Company’s business is subject to rising care costs due to an increase in the
number and frequency of covered members seeking behavioral  healthcare or radiology  services, and
higher  costs per inpatient day or outpatient  visit for behavioral services, and higher  costs per scan for
radiology services. Many of these factors  are beyond the  Company’s control. Future results of
operations will be heavily dependent  on management’s ability to obtain customer rate  increases that are
consistent with care cost increases and/or to reduce  operating expenses.

In relation to the managed behavioral  healthcare business, the Company  is a  market leader  in a

mature market with many viable competitors. The Company  is continuing its  attempts  to  grow  its
business in the managed behavioral healthcare  industry  through aggressive  marketing  and development
of new products; however, due to the  maturity of the market, the  Company believes that the  ability to
grow its current business lines may be  limited. In addition, as previously discussed, substantially all of
the Company’s Commercial segment  revenues are derived from Blue Cross  Blue Shield  health  plans
and other managed care companies, health  insurers  and  health  plans.  In the  past, certain of the
managed care customers of the Company  have decided not to renew all or  part of their contracts with
the Company, and to instead manage  the behavioral  healthcare services directly for their subscribers.

59

Care  Trends. The Company expects that same-store normalized cost of care  trend for the

12 month forward outlook to be 6 to 8 percent for Commercial, 0  to  2 percent for Public Sector and 3
to 5 percent for Specialty Solutions.

Interest Rate Risk. Changes in interest rates affect interest income earned  on the Company’s  cash
equivalents and investments, as well as interest expense on variable interest  rate borrowings  under the
Company’s 2011 Credit Facility. Based  on the amount of cash  equivalents and investments  and the
borrowing levels under the 2011 Credit Facility as of December 31, 2013,  a hypothetical 10 percent
increase  or decrease in the interest rate associated with  these instruments,  with all other variables held
constant, would not materially affect the Company’s future earnings  and cash outflows.

Historical—Liquidity and Capital Resources

2013 compared to 2012

Operating Activities. The Company reported net cash provided  by operating activities of

$181.3 million and $183.2 million for  2012 and 2013, respectively. The $1.9 million increase in operating
cash flows from 2012 to 2013 is primarily attributable to the net shift of restricted funds between cash
and investments, which results in an  operating cash flow change that is directly offset by an investing
cash flow change. Partially offsetting  these items is the  net unfavorable impact of working capital
changes, reduction in Segment Profit and increase in tax payments between years.

During 2012, restricted investments of $16.7 million  were shifted to restricted cash that reduced

operating cash flows, with restricted cash  of  $29.2 million shifted to restricted investments in  2013 that
increased operating cash flows. The net impact of the shift in  restricted funds between periods is  an
increase in operating cash flows of $45.9 million. The net unfavorable impact of working capital
changes between years totaled $28.3  million, and was primarily attributable to an increase in restricted
cash requirements for the Company’s regulated entities. In 2012 and 2013, the Company  was required
to restrict additional funds of $5.4 million and $45.9 million, respectively. Segment Profit for 2013
decreased $7.9 million from 2012. Tax  payments for 2013 totaled $65.5  million, which is an increase of
$7.8 million from 2012.

During 2013, the Company’s restricted cash increased $10.1 million. The change in restricted cash

is attributable to an increase in restricted cash of $31.4 million associated with the Company’s regulated
entities and restricted cash of $7.9 associated  with the  acquisition  of AlphaCare, partially offset by the
net shift  of restricted cash of $29.2 million.  The net  change in restricted  cash for the Company’s
regulated entities is attributable to a  net increase  of $45.9 million in  restricted cash requirements that
resulted in an operating cash flow use,  partially offset  by a net decrease in restricted cash  of
$14.5 million that is offset by changes in other  assets and liabilities, primarily accounts receivable,
accrued liabilities, medical claims payable  and other medical  liabilities, thus having no  impact  on
operating cash flows.

Investing Activities. The Company utilized $69.5 million and  $64.5 million  during 2012  and 2013,

respectively, for capital expenditures.  The  additions related to hard assets (equipment, furniture,
leaseholds) and capitalized software  for 2012 were $31.7  million  and  $37.8 million, respectively, as
compared to additions for 2013 related  to  hard assets and capitalized software of $24.4 million and
$40.1 million, respectively. During 2013, the  Company had non-cash capital lease additions of
$26.9 million and $2.8 million associated with properties and software, respectively. In addition, during
2012 the Company used net cash of $39.8 million for  the net purchase of ‘‘available for sale’’ securities,
with the Company  receiving net cash during 2013 of $16.2 million from the net maturity of ‘‘available
for sale’’ securities. In 2012, the Company had other net  uses of $1.2  million. In 2013, the Company
used cash of $88.5 million and $19.1  million for the acquisitions of Partners Rx and AlphaCare,
respectively.

60

Financing Activities. During 2012, the Company paid $21.9 million for the repurchase of treasury

stock under the Company’s share repurchase program.  In addition,  the Company received $20.5  million
from the exercise of stock options and had other net favorable items of $0.3 million.

During 2013, the Company paid $60.7 million  for the repurchase of treasury stock under the
Company’s share repurchase program and paid  $3.0 million on capital lease obligations. In addition,
the Company received $47.5 million from  the  exercise of stock options and had other net favorable
items of $2.6 million.

2012 compared to 2011

Operating Activities

The Company reported net cash provided by operating activities of $112.0 million  and

$181.3 million for 2011 and 2012, respectively. The  $69.3 million increase  in operating  cash flows from
2011 to 2012 is primarily attributable to the net shift of  restricted funds  between  cash and investments,
which results in an operating cash flow change  that is  directly offset by an  investing cash flow change,
as well as the net favorable impact of working  capital changes between periods.  Partially  offsetting
these items is a reduction in Segment Profit and increase in  tax  payments between years.

During 2011 and 2012, restricted investments  of $62.3 million and $16.7  million, respectively, were
shifted to restricted cash that reduced operating cash  flows for  both  years,  resulting in a  net increase of
operating cash flows between years of  $45.6 million. The  net favorable impact  of  working capital
changes between years totaled $34.1 million, with $12.5 million of  the  change related to restricted cash
requirements for the Company’s regulated entities and  $11.2 million of the change related  to
pharmaceutical inventory levels and the timing of the settlement  of the associated inventory  payables.
In 2011 and 2012,  the Company was required to restrict additional funds of $17.9 million and
$5.4 million, respectively. Segment Profit  for 2012 decreased $3.1 million from  2011. Tax  payments for
2012 totaled $57.7 million, which is an increase  of $7.3 million  from 2011.

During 2012, the Company’s restricted cash increased $40.8 million. The change is attributable to
the shift of restricted investments of  $16.7 million to restricted cash, net increases  in restricted cash of
$24.3 million related to the Company’s  regulated  entities,  partially  offset by other  net decreases of
$0.2 million. The net change in restricted cash  for the Company’s  regulated entities is attributable to an
increase  in restricted cash of $18.9 million that  is offset by changes in other assets  and liabilities,
primarily  accounts receivable, accrued liabilities,  medical claims  payable and other medical liabilities,
thus having no impact on operating cash flows,  and a net  increase of  $5.4 million in restricted  cash
requirements that resulted in an operating cash flow use.

Investing Activities

The Company utilized $54.4 million and $69.5 million during 2011  and 2012, respectively,  for

capital expenditures. The additions related to hard assets  (equipment, furniture,  leaseholds) and
capitalized software for 2011 were $25.4 million and $29.0 million, respectively, as compared to
additions for 2012 related to hard assets  and capitalized software of $31.7 million and  $37.8 million,
respectively. In addition, during 2011  the Company  received net cash of  $71.0 million  from the net
maturity of ‘‘available for sale’’ securities, with the  Company using  net cash  during  2012 of
$39.8 million for the net purchase of ‘‘available for sale’’  securities. During 2011, the Company
purchased provider network contracts for $1.3  million  that resulted in the  establishment of  an
intangible asset. In addition, during 2011, the Company had other net sources of $0.9 million  and
during 2012, the Company had other net  uses of $1.2  million.

61

Financing Activities

During 2011, the Company paid $407.6 million for the repurchase of treasury stock under the
Company’s share repurchase program and paid  $0.6 million for  capital lease obligations.  In addition,
the Company received $20.0 million under a share purchase agreement pursuant to which Blue Shield
of California purchased shares of the  Company’s common stock, received $41.8  million from  the
exercise of stock options and warrants,  and had other net  favorable items of $0.8 million.

During 2012, the Company paid $21.9 million for the repurchase of treasury stock under the
Company’s share repurchase program. In  addition, the  Company received $20.5 million from  the
exercise of stock options and had other net favorable items of $0.3 million.

Outlook—Liquidity and Capital Resources

Liquidity

During 2014, the Company expects to  fund  its estimated capital expenditures of $47  to  $57 million

with cash from operations. The Company does  not  anticipate that it will  need  to  draw  on amounts
available under the 2011 Credit Facility for  cash  flow needs related to its operations,  capital needs or
debt service in 2014. The Company also currently expects to have  adequate liquidity to satisfy its
existing financial commitments over the  periods in which they will become  due.  The Company plans to
maintain its current investment strategy  of investing in  a diversified, high  quality, liquid  portfolio  of
investments and continues to closely  monitor the situation in the  financial  markets.  The Company
estimates that it has no risk of any material permanent  loss on its investment portfolio; however, there
can be no assurance that the Company  will not experience any such losses  in the future.

Contractual Obligations and Commitments

The following table sets forth the future  financial commitments of  the Company as of

December 31, 2013 (in thousands):

Contractual Obligations

Operating leases(1) . . . . . . . . . . . . . . . . . . . . . . .
Letters  of credit(2) . . . . . . . . . . . . . . . . . . . . . . .
Capital lease obligations(3) . . . . . . . . . . . . . . . . .
Purchase commitments(4) . . . . . . . . . . . . . . . . . .
Tax  contingency reserves(5) . . . . . . . . . . . . . . . . .

Payments due by period

Total

$106,296
33,652
34,204
3,046
30,176

Less than
1 year

1 - 3
years

3 - 5
years

More  than
5  years

$16,799
—
888
3,046
244

$42,781
—
8,631
—
—

$21,422
—
6,245
—
—

$25,294
—
18,440
—
—

$199,895

$19,883

$48,387

$26,116

$41,925

(1) Operating lease obligations include estimated future lease payments for both open and  closed

offices.

(2) These letters of credit typically act  as  a guarantee of payment  to  certain third  parties in accordance

with specified terms and conditions.

(3) Capital lease obligations include imputed interest  of $7.5 million and are net  of  leasehold

improvement allowances.

(4) Purchase commitments include open purchase orders as of December  31, 2013 relating to ongoing

capital expenditure and operational activities.

(5) Other than the estimated amount  to  be  paid during 2014, the  Company is  unable to make a

reasonably reliable estimate of the period of  the cash  settlement (if  any) with  the respective taxing
authorities for the $30.2 million balance of  its tax contingency  reserves. However,  settlement of

62

such amounts could require the utilization of working capital. See further discussion  in
Note 7—‘‘Income Taxes’’ to the consolidated  financial statements  set forth elsewhere herein.

In addition to the contractual obligations and commitments discussed above, the Company has a

variety of other contractual agreements related to acquiring materials and services used in  the
Company’s operations. However, the Company  does not believe  these other agreements contain
material noncancelable commitments.

Stock Repurchases

The Company’s board of directors has  previously authorized a series  of  stock repurchase plans.
Stock repurchases for each such plan  could  be  executed through  open market repurchases, privately
negotiated transactions, accelerated share repurchases or other means. The  board of  directors
authorized management to execute stock  repurchase  transactions from time to time and  in such
amounts and via such methods as management deemed  appropriate.  Each stock repurchase  program
could be limited or terminated at any  time  without  prior notice.

On July 27, 2010 the Company’s board of directors approved  a stock repurchase plan which

authorized the Company to purchase  up to $350 million of its outstanding common  stock  through
July 28, 2012. On February 18, 2011,  the Company’s board of directors  increased  the stock repurchase
program by an additional $100 million,  to  a total of $450 million. Pursuant to this program,  the
Company made open market purchases of  1,684,510 shares of the Company’s  common stock at  an
average price of $48.36 per share for an aggregate cost  of  $81.5 million (excluding broker commissions)
during the period from November 3,  2010 through December 31, 2010.  Pursuant  to  this  program, the
Company made open market purchases of  7,534,766 shares of the Company’s  common stock at  an
average price of $48.91 per share for an aggregate cost  of  $368.5 million (excluding broker
commissions) during the period January 1,  2011 through November 10,  2011, which was the  date the
repurchase program was completed.

On October 25, 2011 the Company’s board of directors approved  a stock  repurchase plan which

authorized the Company to purchase  up to $200 million of its outstanding common  stock  through
October 25, 2013. On July 24, 2013 the Company’s board of directors  approved an increase and
extension of the stock repurchase plan which authorizes  the Company to purchase up to $300 million
of its outstanding stock through October  25, 2015. Pursuant  to  this program, the  Company made open
market purchases of 671,776 shares of the Company’s common stock at  an average price of $48.72 per
share for an aggregate cost of $32.7  million  (excluding  broker  commissions) during the period from
November 11, 2011 through December  31, 2011.  Pursuant to this program, the Company  made open
market purchases of 459,252 shares of the Company’s common stock at  an average price of $50.27 per
share for an aggregate cost of $23.1  million  (excluding  broker  commissions) during 2012. Pursuant to
this  program, the Company made open market purchases of  1,159,871 shares  of  the Company’s
common stock at an average price of $51.83  per  share for an aggregate cost of $60.1  million  (excluding
broker commissions) during 2013.

During the period from January 1, 2014 through  February 26, 2014, the Company made  additional

open market purchases of 177,227 shares of the Company’s  common  stock at an  aggregate cost of
$10.6 million (excluding broker commissions).

Recent Sales of Unregistered Securities

On January 28, 2011, the Company and Blue Shield  of  California  (‘‘Blue Shield’’) entered  into a

Share Purchase Agreement (the ‘‘Share  Purchase  Agreement’’) pursuant to which on January 31,  2011
Blue Shield purchased 416,840 shares of the Company’s common stock (the ‘‘Shares’’)  for a  total
purchase price of $20 million. The Shares were  issued  to  Blue Shield, an accredited investor,  in a
private  placement pursuant to Regulation  D of the  Securities Act. Blue Shield  agreed not to transfer
such Shares for a two year period, except in the event of any  change  in control of the  Company as

63

defined in the Share Purchase Agreement. The purchase price for the  Shares  issued was determined
taking into  account the recent trading price  of the Company’s  common stock on  NASDAQ  and the
restrictions on transfer of the Shares agreed to by Blue Shield.

On September 6, 2013, the Company and Partners Rx entered into a Merger Agreement pursuant

to which on October 1, 2013 certain  principal owners  of  Partners Rx purchased 175,596 shares of the
Company’s restricted stock for a total purchase price  of  $10 million.  The  purchase  price of the shares
was equal to the average of the closing prices  of the Company’s  stock for  the five trading  day period on
the day  prior to the execution of the Merger Agreement. The shares received  by  such principal owners
of Partners Rx are subject to vesting  over  three years with  50%  vesting on the  second anniversary of
the acquisition and 50% vesting on the  third anniversary of  the  acquisition,  conditioned on continued
employment with the Company on the applicable  vesting dates. The shares were issued to the principal
owners of Partners Rx in a private placement  pursuant  to  Section 4(a)(2)  of the Securities Act.

Off-Balance Sheet Arrangements

As of December 31, 2013, the Company has no  material off-balance sheet arrangements.

2011 Credit Facility

On December 9, 2011, the Company entered  into  a Senior Secured Revolving Credit Facility
Credit  Agreement with Citibank, N.A.,  Wells Fargo Bank, N.A.,  Bank of America, N.A., and  U.S.
Bank, N.A. that provides for up to $230.0 million of revolving loans with a  sublimit  of  up to
$70.0 million for the issuance of letters  of credit for the account of the Company (the ‘‘2011  Credit
Facility’’). Citibank, N.A., has assigned  a  portion of its interest in the 2011 Credit  Facility to Bank of
Tokyo. The 2011 Credit Facility is guaranteed by substantially all  of  the subsidiaries  of the Company
and is secured by substantially all of the assets of  the Company and the subsidiary guarantors. The 2011
Credit  Facility will mature on December 9,  2014.

Under the 2011 Credit Facility, the annual  interest  rate  on Revolving  Loan borrowings is equal  to

(i) in the case of U.S. dollar denominated loans,  the sum of a borrowing margin of  0.75 percent plus
the higher of the prime rate, one-half  of  one percent in  excess  of the overnight  ‘‘federal funds’’  rate, or
the Eurodollar rate for one month plus  1.00 percent, or  (ii) in the case of  Eurodollar denominated
loans, the sum of a borrowing margin  of 1.75  percent plus the  Eurodollar  rate for the selected  interest
period. The Company has the option to borrow in U.S.  dollar denominated  loans or Eurodollar
denominated loans at its discretion. Letters of Credit issued under the Revolving  Loan  Commitment
bear interest at the rate of 1.875 percent. The commitment  commission on the  2011 Credit Facility is
0.375 percent of the unused Revolving Loan Commitment.

The 2011 Credit Facility contains covenants that  limit management’s  discretion in operating the

Company’s business by restricting or  limiting the Company’s  ability,  among  other things,  to:

• incur or guarantee additional indebtedness or issue preferred or  redeemable stock;

• pay dividends and make other distributions;

• repurchase equity interests;

• make certain advances, investments and loans;

• enter into sale and leaseback transactions;

• create liens;

• sell and otherwise dispose of assets;

• acquire, merge or consolidate with another company; and

• enter into some types of transactions  with affiliates.

64

These restrictions could adversely affect the Company’s ability to finance future  operations or

capital needs or engage in other business activities that  may be in the  Company’s interest.

The 2011 Credit Facility also requires the  Company to comply with specified financial ratios  and

tests. Failure to do so, unless waived by  the lenders under the 2011  Credit Facility,  pursuant to its
terms, would result in an event of default under  the 2011 Credit Facility. As of December  31, 2013, the
Company was in compliance with all  covenants, including financial covenants,  under the  2011 Credit
Facility.

Although the 2011 Credit Facility expires on December 9, 2014,  the Company  believes it will be

able to obtain a new facility or, if not,  to  use cash on  hand to fund letters of credit and other liquidity
needs.

Net Operating Loss Carryforwards

The Company has federal NOLs as of  December 31,  2013 of approximately $3.6  million available

to reduce future federal taxable income.  These NOLs, if not used, expire  in 2017 through  2019 and  are
subject to examination and adjustment by the IRS.  Utilization of  these NOLs  is also  subject to certain
timing limitations, although the Company does  not  believe these  limitations  will  restrict its ability to use
any federal NOLs  before they expire.  The Company has state  NOLs as of December 31,  2013 of
$152.3 million available to reduce future state  taxable income  at  certain subsidiaries. Most of these
NOLs, if not used, will expire in 2017  through 2022 and are subject to examination and  adjustment by
the respective state tax authorities.

As of December 31, 2013, the Company’s  valuation  allowances against deferred tax assets were

$3.1 million, mostly relating to uncertainties regarding the eventual realization  of  certain state NOLs.
Determination of the amount of deferred tax  assets considered  realizable requires significant judgment
and estimation regarding the forecasts of future  taxable income which  are consistent  with the plans and
estimates the Company uses to manage the underlying businesses. Future  changes in the  estimated
realizable portion of deferred taxes could  materially affect  the Company’s financial condition and
results of operations.

Recent Accounting Pronouncements

In July 2011, the Financial Accounting Standards Board  (‘‘FASB’’) issued  Accounting Standards

Update (‘‘ASU’’) No. 2011-06, ‘‘Other  Expenses  (Topic 720):  Fees  Paid to the Federal Government by
Health Insurers (a consensus of the FASB Emerging Issues  Task Force)’’  (‘‘ASU 2011-06’’), which
addresses how fees mandated by the  Patient Protection  and the ACA, as amended  by  the Health Care
and Education Reconciliation Act of  2010 (collectively, the ‘‘Health Reform Law’’), should be
recognized and classified in the income statements of health insurers. The  Health Reform Law imposes
a mandatory annual fee on health insurers for each calendar year  beginning  on or after  January 1,
2014. ASU 2011-06 stipulates that the liability incurred for that  fee be amortized to expense over the
calendar year in which it is payable. This ASU is effective  for calendar years  beginning  after
December 31, 2013, when the fee initially becomes effective. We believe that our  state public sector
customers will make rate adjustments  to cover the direct costs of these fees  and a  majority of the
impact from non-deductibility of such fees for  federal income  tax purposes.  There may be some impact
due to taxes paid for non-renewing customers  where the timing and amount of recoupment  of these
additional costs is uncertain. For 2014, the  projected ACA fees are  currently  estimated  to  be
$25.0 million. There can be no guarantees  regarding this adjustment from our state public sector
customers and these taxes and fees may  have a material impact on the Company.

In February 2013, the FASB issued ASU No. 2013-02, ‘‘Comprehensive Income  (Topic 220):
Reporting of Amounts Reclassified out of Accumulated Comprehensive Income’’  (‘‘ASU  2013-02’’).
ASU 2013-02 requires companies to report the effect  of  significant reclassifications out  of  accumulated
other comprehensive income on the  respective line items  in net income if the amount being reclassified

65

is required under generally accepted accounting principles (‘‘GAAP’’) to be  reclassified in its entirety  to
net income. Entities are required to  provide information about  significant  reclassifications by
component, and to present those reclassifications either on the face of the statement where net income
is presented or in the notes. For other amounts  that are not required to be reclassified  in their entirety
to net income, entities are required to cross-reference other disclosures that provide additional  details
about those amounts. The amendments in this ASU do not change  the current requirements for
reporting net income or other comprehensive  income  in financial statements. The amendments  in this
ASU are effective prospectively for reporting  periods beginning after December  15, 2012 and were
adopted by the Company during the  quarter  ended March 31,  2013. The guidance did not impact the
Company’s consolidated results of operations, financial position, or cash flows.

In July 2013, the FASB issued ASU No.  2013-11, ‘‘Income  Taxes (Topic  740): Presentation of an

Unrecognized Tax Benefit When a Net Operating Loss  Carryforward, a Similar Tax Loss, or a Tax
Carryforward Exists’’ (‘‘ASU 2013-11’’). ASU  2013-11 provides guidance on the financial statement
presentation of an unrecognized tax benefit when a net  operating loss carryforward,  a similar tax loss,
or a tax credit carryforward exists. An  unrecognized tax benefit  should be presented in the  financial
statements as a reduction to a deferred  tax asset for a net  operating loss carryforward, a  similar tax
loss, or a tax credit carryforward with certain exceptions, in  which case such an unrecognized tax
benefit should be presented in the financial  statements  as a liability. The amendments  in this ASU do
not require new recurring disclosures. The amendments in  this  ASU are  effective  for reporting  periods
beginning after December 15, 2013. The guidance is  not  expected to materially  impact  the Company’s
consolidated results of operations, financial  position, or cash flows.

Item 7A. Quantitative and Qualitative Disclosures about Market  Risk

Changes in interest rates affect interest income  earned on the Company’s  cash equivalents and

restricted cash and investments, as well  as interest expense on variable interest rate borrowings under
the 2011 Credit Facility. Based on the Company’s investment  balances,  and  the borrowing levels  under
the 2011 Credit Facility as of December 31,  2013, a hypothetical 10 percent  increase or decrease  in the
interest rate associated with these instruments, with all  other variables held constant, would not
materially affect the Company’s future earnings  and  cash outflows.

Item 8. Financial Statements and Supplementary Data

Information with respect to this item is contained in the Company’s  consolidated  financial

statements, including the reports of independent accountants,  set forth elsewhere herein and financial
statement schedule indicated in the Index  on Page F-1 of this Report on Form 10-K, and is included
herein.

Item 9. Changes in and Disagreements with  Accountants on Accounting  and Financial Disclosure

None.

Item 9A. Controls and Procedures

EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES

The Company’s management evaluated, with the  participation of the Company’s principal executive

and principal financial officers, the effectiveness of the  Company’s disclosure controls  and procedures
(as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act  of  1934, as amended
(the ‘‘Exchange Act’’)), as of December  31, 2013. Based on their evaluation, management  has
concluded that the Company’s disclosure controls and procedures were effective as of  December 31,
2013.

66

CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING

In the fourth quarter ended December 31, 2013,  there have been no  changes in the  Company’s

internal controls over financial reporting that  have materially  affected, or are  reasonably likely  to
materially affect, the Company’s internal controls  over financial reporting.

MANAGEMENT’S REPORT ON INTERNAL CONTROL  OVER  FINANCIAL  REPORTING

The Company’s management is responsible for establishing and maintaining adequate internal
control over financial reporting (as defined  in Rule  13a-15(f)  under the  Securities  Exchange Act of
1934, as amended). The Company’s internal control  system was designed to provide  reasonable
assurance regarding the preparation  and fair presentation  of published financial statements. Because  of
its  inherent limitations, internal control  over financial reporting  may not prevent or detect
misstatements. Also, projections of any evaluation of effectiveness to future  periods are subject to the
risk that controls may become inadequate because of changes  in conditions, or that the  degree  of
compliance with the policies or procedures may deteriorate. Under the supervision  and with the
participation of management, including the  Company’s Chief Executive Officer and Chief Financial
Officer, the Company assessed the effectiveness  of internal control over  financial reporting  as of
December 31, 2013. In making this assessment, management used the  criteria set forth by the
Committee of Sponsoring Organizations  of  the Treadway Commission (‘‘COSO’’) in its statement
‘‘Internal Control-Integrated Framework (1992).’’

Management’s assessment of the effectiveness of internal control over financial reporting  excludes

the evaluation of the internal controls over reporting  of  Partners Rx and  AlphaCare, which  were
acquired on October 1, 2013 and December 31,  2013, respectively.  These operations represent
10.5 percent and 10.7 percent of total  and net assets  of  the Company, respectively, as  of December 31,
2013 and 2.4 percent and 1.1 percent of revenues and Segment Profit, respectively, of the Company for
the year then ended.

Based on this assessment, which excluded  an assessment of internal control  of the acquired
operations of Partners Rx and AlphaCare,  management has concluded  that,  as of December 31, 2013,
internal control over financial reporting is  effective based  on these criteria.

The Company’s independent registered public accounting firm has  issued an audit report on  the

Company’s internal control over financial reporting. This report dated March 3,  2014 appears on
page 68 of this Form 10-K.

67

The Board of Directors and Stockholders of  Magellan Health Services, Inc.

Report of Independent Registered Public  Accounting Firm

We  have audited Magellan Health Services, Inc.’s internal control over financial reporting as  of
December 31, 2013, based on criteria established in Internal Control—Integrated Framework issued by
the Committee of Sponsoring Organizations  of the Treadway Commission  (1992  framework) (the
COSO criteria). Magellan Health Services,  Inc.’s management  is responsible for maintaining effective
internal control over financial reporting, and for its assessment of  the  effectiveness  of internal control
over financial reporting included in the  accompanying Management’s Report on  Internal Control over
Financial Reporting. Our responsibility  is to express  an opinion on the company’s internal control  over
financial reporting based on our audit.

We  conducted our audit in accordance with the standards of  the Public Company Accounting
Oversight Board (United States). Those  standards require that we  plan and perform the audit to obtain
reasonable assurance about whether  effective  internal control over financial reporting was maintained
in all material respects. Our audit included  obtaining an understanding  of internal control  over
financial reporting, assessing the risk that a  material weakness exists, testing and evaluating the design
and operating effectiveness of internal control based  on the assessed risk, and performing such other
procedures as we considered necessary in  the circumstances. We believe  that  our audit provides  a
reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide  reasonable

assurance regarding the reliability of  financial  reporting and the preparation  of  financial  statements for
external  purposes in accordance with  generally accepted accounting  principles. A company’s internal
control over financial reporting includes those policies and procedures that (1)  pertain to the
maintenance of records that, in reasonable  detail, accurately and fairly reflect the  transactions and
dispositions of the assets of the company; (2) provide reasonable assurance that transactions  are
recorded  as necessary to permit preparation of financial statements in  accordance with generally
accepted accounting principles, and that  receipts and expenditures of the company are being made  only
in accordance with authorizations of management and directors of the company; and  (3) provide
reasonable assurance regarding prevention  or timely detection of unauthorized acquisition, use, or
disposition of the company’s assets that  could have a material effect on the financial statements.

Because of its inherent limitations, internal control over  financial  reporting may not prevent or

detect misstatements. Also, projections  of any evaluation  of  effectiveness to future periods are  subject
to the risk that controls may become inadequate  because of changes in conditions, or  that  the degree
of compliance with the policies or procedures may deteriorate.

As indicated in the accompanying Management’s Report on Internal Control  over Financial
Reporting, management’s assessment of and conclusion on the effectiveness of  internal control over
financial reporting did not include the internal controls of Partners Rx and AlphaCare,  which are
included in the 2013 consolidated financial statements of  Magellan Health  Services, Inc. and collectively
constituted 10.5% and 10.7% of total and net assets, respectively, as  of December 31, 2013  and 2.4%
and 1.1% of revenues and segment profit,  respectively, for the year  then  ended. Our  audit of  internal
control over financial reporting of Magellan Health Services, Inc.  also did not include  an evaluation of
the internal control over financial reporting  of Partners  Rx and AlphaCare.

In our opinion, Magellan Health Services, Inc. maintained, in all material respects,  effective

internal control over financial reporting as  of December  31, 2013, based  on  the COSO criteria.

We  also have audited, in accordance with the standards of  the Public Company Accounting
Oversight Board (United States), the  consolidated balance sheets of Magellan  Health Services, Inc. as
of December 31, 2012 and 2013, and  the  related consolidated statements of comprehensive income,
changes in stockholders’ equity and cash flows for each of  the  three years in  the period  ended
December 31, 2013 of Magellan Health  Services,  Inc. and our  report  dated March 3,  2014 expressed an
unqualified opinion thereon.

Baltimore, Maryland
March 3, 2014

/s/ ERNST & YOUNG LLP

68

Item 9B. Other Information

None.

PART III

The information required by Items 10 through  14 is incorporated by  reference to the  Registrant’s

definitive proxy statement to be filed pursuant to Regulation  14A under the Securities Exchange Act of
1934, as amended, within 120 days after  December  31, 2013, except for  the following information
required by Item 12 of this Part III.

Securities Authorized for Issuance under Equity Compensation  Plans

The following table sets forth certain information as of December 31,  2013 with respect to the

Company’s compensation plans under  which equity securities are authorized for issuance:

Plan category

Number of securities
to be issued upon
exercise of
outstanding options,
warrants and rights

(a)

Weighted average
exercise price of
outstanding options,
warrants and rights

Number of securities
remaining available
for future issuance
under equity
compensation plans
(excluding securities
reflected in
column(a))

Equity compensation plans approved by

security holders . . . . . . . . . . . . . . . . . . . .

4,010,146

Equity compensation plans not approved by

security holders . . . . . . . . . . . . . . . . . . . .

—

Total

. . . . . . . . . . . . . . . . . . . . . . . . . . . .

4,010,146

$47.23

—

$47.23

2,289,039(1)

—

2,289,039(1)

(1) Consists of shares remaining available for issuance as  of December  31, 2013 under the Company’s
equity compensation plans (pursuant  to  which the Company  may issue  stock options,  restricted
stock awards, stock bonuses, stock purchase rights and  other equity incentives),  after giving effect
to the shares issuable upon the exercise of outstanding options and the shares of  restricted stock.

For further discussion, see Note 6—‘‘Stockholders’ Equity’’ to the consolidated financial statements

set forth elsewhere herein.

Item 15. Exhibits, Financial Statement Schedule and  Additional  Information

(a) Documents furnished as part of the  Report:

PART IV

1.

Financial Statements

Information with respect to this item is contained on Pages F-1 to F-47 of this Report  on

Form 10-K.

2.

Financial Statement Schedule

Information with respect to this item is contained on page S-1  of this  Report on Form  10-K.

69

3. Exhibits

Exhibit No.

2.1

Description of Exhibit

Share Purchase Agreement between Magellan Health Services, Inc. and California
Physicians’ Service D/B/A Blue Shield of  California, dated  January 28, 2011, which was
filed as Exhibit 2.3 to the Company’s Annual Report on  Form 10-K for the  year ended
December 31, 2010, which was filed on February 25, 2011  and is incorporated herein by
reference.

3.1

Bylaws of the Company, which were filed  as Exhibit  3.1 to the Company’s Quarterly Report
on Form 10-Q for the quarterly period ended March 31, 2008,  which was  filed on May 2,
2008, and is incorporated herein by reference.

3.2 Amended and Restated Certificate  of Incorporation of the  Company, which  was  filed as
Exhibit 3.2 to the Company’s Annual Report on  Form 10-K for the period ended
December 31, 2004, which was filed on March 30, 2004,  and  is incorporated herein by
reference.

4.1

Credit Agreement, dated December 9,  2011, among the Company, various  lenders listed
therein and Citibank, N.A., as administrative  agent, which was filed  as Exhibit 4.1 to the
Company’s current report on Form 8-K, which  was filed on December 13,  2011 and  is
incorporated herein by reference.

*10.1 Magellan Health Services, Inc.—2003  Management Incentive Plan, effective  as of January 5,

2004, which was filed as Exhibit 2.14 to the  Company’s current  report on  Form 8-K,  which
was filed on January 6, 2004, and is incorporated herein by reference.

*10.2 Magellan Health Services, Inc.—2005  Director Stock Compensation Plan, effective as of

March 3, 2005, which was filed as Appendix B to the  Company’s definitive proxy statement,
filed on April 18, 2005, and is incorporated herein by reference.

*10.3

*10.4

*10.5

*10.6

*10.7

Form of Stock Option Agreement, relating  to  options granted  under  the Company’s 2003
Management Incentive Plan, which was  filed as Exhibit 10.1 to the  Company’s current
report on Form 8-K, which was filed on  March 17, 2005, and is incorporated herein by
reference.

Form of First Amendment to Stock Option Agreement, relating  to  options granted  under
the Company’s 2003 Management Incentive Plan, which  was  filed as Exhibit 10.1 to the
Company’s current report on Form 8-K, which  was filed on January 9, 2006,  and is
incorporated herein by reference.

Form of Notice of March 2005 Stock Option Grant, relating  to  options  granted under the
Company’s 2003 Management Incentive Plan, which was filed  as Exhibit 10.2 to the
Company’s current report on Form 8-K, which  was filed on March 17, 2005,  and is
incorporated herein by reference.

Form of Restricted Stock Agreement, relating to restricted shares  granted under  the
Company’s 2003 Management Incentive Plan, which was filed  as Exhibit 10.3 to the
Company’s current report on Form 8-K, which  was filed on March 17, 2005,  and is
incorporated herein by reference.

Form of Notice of March 2005 Restricted  Stock  Award,  relating to restricted shares granted
under the Company’s 2003 Management  Incentive  Plan,  which was filed as  Exhibit  10.4 to
the Company’s current report on Form 8-K, which was filed  on  March 17, 2005, and  is
incorporated herein by reference.

70

Exhibit No.

*10.8

*10.9

*10.10

*10.11

*10.12

*10.13

Description of Exhibit

First form of Notice of Amendment of  Stock Option Grant, relating to options  granted
under the Company’s 2003 Management  Incentive  Plan  and dated  as of January 3, 2006,
between the Company and Steven J. Shulman,  Chief  Executive Officer of the  Company,
Rene Lerer, Chief Operating Officer of the Company, and Mark  S.  Demilio, Chief
Financial Officer of the Company, which was filed  as Exhibit 10.2  to  the Company’s current
report on Form 8-K, which was filed on  January 9, 2006,  and is incorporated herein by
reference.

Second form of Notice of Stock  Option Grant, relating to options granted under the
Company’s 2003 Management Incentive Plan and dated  as of January 5, 2004, between the
Company and Steven J. Shulman, Chief Executive  Officer of the Company,  Rene Lerer,
Chief Operating Officer of the Company, and  Mark  S. Demilio, Chief Financial Officer of
the Company, which was filed as Exhibit 10.6  to  the Company’s current report on
Form 8-K, which was filed on March 17, 2005,  and  is incorporated herein by reference.

Second form of Notice of Amendment  of Stock Option Grant, relating  to  options granted
under the Company’s 2003 Management  Incentive  Plan  and dated  as of January 3, 2006,
between the Company and Steven J. Shulman,  Chief  Executive Officer of the  Company,
Rene Lerer, Chief Operating Officer of the Company, and Mark  S.  Demilio, Chief
Financial Officer of the Company, which was filed  as Exhibit 10.3  to  the Company’s current
report on Form 8-K, which was filed on  January 9, 2006,  and is incorporated herein by
reference.

Third form of Notice of Stock Option Grant, relating  to  options  granted under the
Company’s 2003 Management Incentive Plan and dated  as of January 5, 2004, between the
Company and Steven J. Shulman, Chief Executive  Officer of the Company,  Rene Lerer,
Chief Operating Officer of the Company, and  Mark  S. Demilio, Chief Financial Officer of
the Company, which was filed as Exhibit 10.7  to  the Company’s current report on
Form 8-K, which was filed on March 17, 2005,  and  is incorporated herein by reference.

Third form of Notice of Amendment of Stock Option Grant, relating to options granted
under the Company’s 2003 Management  Incentive  Plan  and dated  as of January 3, 2006,
between the Company and Steven J. Shulman,  Chief  Executive Officer of the  Company,
Rene Lerer, Chief Operating Officer of the Company, and Mark  S.  Demilio, Chief
Financial Officer of the Company, which was filed  as Exhibit 10.4  to  the Company’s current
report on Form 8-K, which was filed on  January 9, 2006,  and is incorporated herein by
reference.

Form of Notice of Restricted Stock Award, relating to restricted shares granted under the
Company’s 2003 Management Incentive Plan and dated  as of January 5, 2004, between the
Company and Steven J. Shulman, Chief Executive  Officer of the Company,  Rene Lerer,
Chief Operating Officer of the Company and  Mark  S. Demilio, Chief Financial Officer of
the Company, which was filed as Exhibit 10.8  to  the Company’s current report on
Form 8-K, which was filed on March 17, 2005,  and  is incorporated herein by reference.

*10.14 Notice of Restricted Stock Award, relating to restricted  shares  granted  under the

Company’s 2003 Management Incentive Plan and dated  as of January 5, 2004, between the
Company and Steven J. Shulman, Chief Executive  Officer of the Company,  which was filed
as Exhibit 10.9 to the Company’s current report on Form 8-K, which was  filed on
March 17, 2005, and is incorporated  herein by reference.

71

Exhibit No.

*10.15

*10.16

*10.17

*10.18

*10.19

*10.20

Description of Exhibit

Supplemental Accumulation Plan,  adopted in 2002, which was filed as Exhibit 10.10 to the
Company’s current report on Form 8-K, which  was filed on March 17, 2005,  and is
incorporated herein by reference.

Form of Stock Option Agreement, relating  to  the 2006 Management Incentive  Plan, which
was filed as Exhibit 10.1 to the Company’s current report on Form  8-K, which  was filed on
May 22, 2006, and is incorporated herein by  reference.

Form of Notice of Stock Option  Grant,  pursuant to the  2006 Management Incentive Plan,
which was filed as Exhibit 10.2 to the Company’s current report on Form  8-K, which was
filed on May 22, 2006, and is incorporated herein by reference.

Form of Restricted Stock Unit Agreement, pursuant  to  the 2006 Management Incentive
Plan, which was filed as Exhibit 10.3 to the Company’s  current report on Form 8-K, which
was filed on May 22, 2006, and is incorporated herein  by  reference.

Form of Notice of Restricted Stock Unit  Award, pursuant to the 2006  Management
Incentive Plan, which was filed as Exhibit  10.4 to the Company’s current report  on
Form 8-K, which was filed on May 22, 2006, and is incorporated herein by reference.

Form of Restricted Stock and Stock Option  Award Agreement, pursuant to the 2006
Director Equity Compensation Plan, which  was filed as Exhibit 10.5 to the  Company’s
current report on Form 8-K, which was filed  on May 22, 2006, and is incorporated herein
by reference.

*10.21 Magellan Health Services, Inc.—2006  Management Incentive Plan, effective as of May  16,
2006, which was filed as Exhibit 10.1 to the  Company’s Quarterly report on  Form 10-Q for
the quarterly period ended June 30,  2006, which  was  filed on July  28, 2006,  and is
incorporated herein by reference.

*10.22 Magellan Health Services, Inc.—2006  Director Equity  Compensation  Plan,  effective  as of

May 16, 2006, which was filed as Exhibit 10.2  to  the Company’s Quarterly report on
Form 10-Q for the quarterly period ended June  30, 2006, which was filed on  July 28, 2006,
and is incorporated herein by reference.

*10.23 Magellan Health Services, Inc.—2006  Employee Stock  Purchase Plan, effective as of
May 16, 2006 which was filed as Exhibit 10.3  to  the Company’s Quarterly report on
Form 10-Q for the quarterly period ended June  30, 2006, which was filed on  July 28, 2006,
and is incorporated herein by reference.

*10.24 Amended and Restated Supplemental Accumulation Plan, effective as  of January 1, 2005,
which was filed as Exhibit 10.1 to the Company’s Quarterly  report  on Form 10-Q  for the
quarter ended September 30, 2006, which  was filed on October 26, 2006, and  is
incorporated herein by reference.

*10.25 Amendment to Employment Agreement, dated July  28, 2006, between the  Company and

Jeffrey N. West, Senior Vice President and Controller  of the Company, which was filed as
Exhibit 10.2 to the Company’s Quarterly report  on Form  10-Q  for  the quarter  ended
September 30, 2006, which was filed on October  26, 2006, and is  incorporated herein by
reference.

*10.26 Amendment to Agreements  and Documents Governing Restricted Stock  Units, dated

December 1, 2008, between the Company and  Rene  Lerer, Chief  Executive Officer which
was filed as Exhibit 10.66 to the Company’s Annual Report on Form 10-K,  which was filed
on February 29, 2008 and is incorporated  herein by  reference.

72

Exhibit No.

*10.27

Description of Exhibit

Employment Agreement dated  February 19, 2008 between the Company and  Rene Lerer,
M.D., which was filed as Exhibit 10.1  to  the Company’s current report  on Form  8-K, which
was filed on February 25, 2008 and is incorporated herein by reference.

*10.28

Employment Agreement, dated February 25, 2008, between the Company and  Tina Blasi,
which was filed as Exhibit 10.46 to the Company’s Annual  Report on Form 10-K, which was
filed on February 29, 2008 and is incorporated herein  by  reference.

*10.29 Amendment to Employment Agreement, dated February  25, 2008, between the  Company

and Tina Blasi, which was filed as Exhibit 10.47  to  the Company’s Annual Report on
Form 10-K, which was filed on February 29, 2008 and  is incorporated herein  by  reference.

*10.30

*10.31

*10.32

*10.33

*10.34

Form of Stock Option Agreement, relating  to  options granted  under the  Company’s 2008
Management Incentive Plan, which was  filed as Exhibit 10.1 to the  Company’s current
report on Form 8-K, which was filed on  May 27,  2008 and is incorporated  herein  by
reference.

Form of Notice of March 2008 Stock Option Grant, relating  to  options  granted under the
Company’s 2008 Management Incentive Plan, which was filed  as Exhibit 10.2 to the
Company’s current report on Form 8-K, which  was filed on May 27, 2008 and  is
incorporated herein by reference.

Form of Restricted Stock Unit Agreement, relating to restricted  stock units granted  under
the Company’s 2008 Management Incentive Plan, which  was  filed as Exhibit 10.3 to the
Company’s current report on Form 8-K, which  was filed on May 27, 2008 and  is
incorporated herein by reference.

Form of Notice of Restricted Stock Unit  Award, relating  to  restricted stock units  granted
under the Company’s 2008 Management  Incentive  Plan,  which was filed as  Exhibit  10.4 to
the Company’s current report on Form 8-K, which was filed  on  May  27, 2008 and is
incorporated herein by reference.

Employment Agreement, dated August  11, 2008 between the Company  and Jonathan
Rubin, Chief Financial Officer, which  was filed as Exhibit 10.1 to the  Company’s current
report on Form 8-K, which was filed on  August 13, 2008,  and is incorporated herein by
reference.

*10.35 Magellan Health Services, Inc.—2008  Management Incentive Plan, effective as of

February 27, 2008, which was filed as Appendix  A to the  Company’s Definitive Proxy
Statement, which was filed on April 11, 2008, and is  incorporated  herein by reference.

*10.36 Amendment to Employment Agreement, dated December  1, 2008, between  the Company
and Jeffrey West, Senior Vice President and Controller which  was  filed as Exhibit 10.56 to
the Company’s Annual Report on Form 10-K,  which was  filed on February  29, 2008 and is
incorporated herein by reference.

*10.37 Amendment to Employment Agreement, dated December  1, 2008, between  the Company

and Tina Blasi, Chief Executive Officer of National Imaging Associates, Inc.  which was
filed as Exhibit 10.57 to the Company’s Annual Report on  Form 10-K, which was filed  on
February 29, 2008 and is incorporated herein by reference.

*10.38 Amendment to Employment Agreement, dated December  1, 2008, between  the Company
and Daniel N. Gregoire, Executive Vice President, General Counsel  and Secretary which
was filed as Exhibit 10.58 to the Company’s Annual Report on Form 10-K,  which was filed
on February 29, 2008 and is incorporated  herein by  reference.

73

Exhibit No.

Description of Exhibit

*10.39 Amendment to Agreements  and  Documents Governing Restricted Stock  Units, dated

December 1, 2008, between the Company and  Caskie Lewis-Clapper,  Chief Human
Resources Officer which was filed as  Exhibit 10.61 to the Company’s Annual Report on
Form 10-K, which was filed on February 29, 2008 and  is incorporated herein  by  reference.

*10.40 Amendment to Agreements  and Documents Governing Restricted Stock  Units, dated
December 1, 2008, between the Company and  Tina Blasi, Chief  Executive Officer  of
National Imaging Associates, Inc. which  was filed as Exhibit 10.62 to the  Company’s
Annual  Report on Form 10-K, which was filed on  February 29, 2008 and is incorporated
herein by reference.

*10.41 Amendment to Agreements  and Documents Governing Restricted Stock  Units, dated
December 1, 2008, between the Company and  Jeffrey  West, Senior Vice  President and
Controller which was filed as Exhibit 10.63 to the  Company’s Annual Report  on
Form 10-K, which was filed on February 29, 2008 and  is incorporated herein  by  reference.

*10.42 Amendment to Agreements  and Documents Governing Restricted Stock  Units, dated

December 1, 2008, between the Company and  Daniel N. Gregoire,  Executive Vice
President, General Counsel and Secretary  which was  filed as Exhibit  10.64 to the
Company’s Annual Report on Form  10-K, which was filed  on February 29, 2008 and is
incorporated herein by reference.

*10.43 Amendment to Employment Agreement, as  amended and restated December  16, 2008,

between the Company and Rene Lerer, M.D, Chief Executive Officer which was filed as
Exhibit 10.65 to the Company’s Annual Report on  Form 10-K, which was filed on
February 29, 2008 and is incorporated herein by reference.

*10.44 Amendment to Agreements  and Documents Governing Restricted Stock  Units, dated

December 1, 2008, between the Company and  Rene  Lerer, Chief  Executive Officer which
was filed as Exhibit 10.66 to the Company’s Annual Report on Form 10-K,  which was filed
on February 29, 2008 and is incorporated  herein by  reference.

*10.45

*10.46

*10.47

*10.48

Form of Stock Option Agreement, relating  to  options granted  under the  Company’s 2008
Management Incentive Plan, which was  filed as Exhibit 10.1 to the  Company’s current
report on Form 8-K, which was filed on  May 4,  2009 and is incorporated  herein  by
reference.

Form of Notice of March 2008 Stock Option Grant, relating  to  options  granted under the
Company’s 2008 Management Incentive Plan, which was filed  as Exhibit 10.2 to the
Company’s current report on Form 8-K, which  was filed on May 4, 2009 and  is
incorporated herein by reference.

Form of Restricted Stock Unit Agreement, relating to restricted  stock units granted  under
the Company’s 2008 Management Incentive Plan, which  was  filed as Exhibit 10.3 to the
Company’s current report on Form 8-K, which  was filed on May 4, 2009 and  is
incorporated herein by reference.

Form of Notice of Restricted Stock Unit  Award, relating  to  restricted stock units  granted
under the Company’s 2008 Management  Incentive  Plan,  which was filed as  Exhibit  10.4 to
the Company’s current report on Form 8-K, which was filed  on  May  4, 2009 and is
incorporated herein by reference.

74

Exhibit No.

*10.49

Description of Exhibit

Employment Agreement, dated July  28, 2009 between Karen S. Rohan  and Magellan
Health Services, Inc., which was filed as Exhibit  10.1 to the Company’s Quarterly Report on
Form 10-Q for the quarterly period ended June  30, 2009, which was filed on  July 31, 2009
and is incorporated herein by reference.

*10.50 Amendment to Employment Agreement, dated July  28, 2009 between Magellan Health

Services, Inc. and Karen S. Rohan, which was filed as  Exhibit  10.2 to the Company’s
Quarterly Report on Form 10-Q for  the quarterly period ended June 30,  2009, which was
filed on July 31, 2009 and is  incorporated herein by reference.

*10.51

*10.52

*10.53

*10.54

*10.55

*10.56

*10.57

*10.58

Form of Stock Option Agreement, relating  to  options granted  under the  Company’s 2008
Management Incentive Plan, which was  filed as Exhibit 10.1 to the  Company’s current
report on Form 8-K, which was filed on  March 5, 2010 and is incorporated herein by
reference.

Form of Notice of March 2008 Stock Option Grant, relating  to  options  granted under the
Company’s 2008 Management Incentive Plan, which was filed  as Exhibit 10.2 to the
Company’s current report on Form 8-K, which  was filed on March 5, 2010  and is
incorporated herein by reference.

Form of Restricted Stock Unit Agreement, relating to restricted  stock units granted  under
the Company’s 2008 Management Incentive Plan, which  was  filed as Exhibit 10.3 to the
Company’s current report on Form 8-K, which  was filed on March 5, 2010  and is
incorporated herein by reference.

Form of Notice of Restricted Stock Unit  Award, relating  to  restricted stock units  granted
under the Company’s 2008 Management  Incentive  Plan,  which was filed as  Exhibit  10.4 to
the Company’s current report on Form 8-K, which was filed  on  March 5, 2010 and  is
incorporated herein by reference.

Form of Stock Option Agreement, relating  to  options granted  under the  Company’s 2008
Management Incentive Plan, which was  filed as Exhibit 10.1 to the  Company’s current
report on Form 8-K, which was filed on  March 8, 2011 and is incorporated herein by
reference.

Form of Notice of Stock Option  Grant,  relating to options granted under the Company’s
2008 Management Incentive  Plan, which was filed  as Exhibit 10.2  to  the Company’s current
report on Form 8-K, which was filed on  March 8, 2011 and is incorporated herein by
reference.

Form of Restricted Stock Unit Agreement, relating to restricted  stock units granted  under
the Company’s 2008 Management Incentive Plan, which  was  filed as Exhibit 10.3 to the
Company’s current report on Form 8-K, which  was filed on March 8, 2011  and is
incorporated herein by reference.

Form of Notice of Restricted Stock Unit  Award, relating  to  restricted stock units  granted
under the Company’s 2008 Management  Incentive  Plan,  which was filed as  Exhibit  10.4 to
the Company’s current report on Form 8-K, which was filed  on  March 8, 2011 and  is
incorporated herein by reference.

*10.59 Magellan Health Services, Inc.  2011 Management  Incentive  Plan, effective as of May 18,

2011, which was filed as Appendix A  to  the Company’s  Definitive Proxy Statement,  which
was filed on April 8, 2011, and is incorporated herein by reference.

75

Exhibit No.

Description of Exhibit

*10.60 Magellan Health Services, Inc. 2011 Employee Stock Purchase Plan, effective as  of May 18,

2011, which was filed as Appendix B  to  the Company’s Definitive Proxy Statement, which
was filed on April 8, 2011, and is incorporated herein by reference.

*10.61

*10.62

*10.63

*10.64

Form of Stock Option Agreement, relating  to  options granted  under the  Company’s 2011
Management Incentive Plan, which was  filed as Exhibit 10.1 to the  Company’s current
report on Form 8-K, which was filed on  March 7, 2012 and is incorporated herein by
reference.

Form of Notice of Stock Option  Grant,  relating to options granted under the Company’s
2011 Management Incentive  Plan, which was filed  as Exhibit 10.2  to  the Company’s current
report on Form 8-K, which was filed on  March 7, 2012 and is incorporated herein by
reference.

Form of Restricted Stock Unit Agreement, relating to restricted  stock units granted  under
the Company’s 2011 Management Incentive Plan, which  was  filed as Exhibit 10.3 to the
Company’s current report on Form 8-K, which  was filed on March 7, 2012  and is
incorporated herein by reference.

Form of Notice of Restricted Stock Unit  Award, relating  to  restricted stock units  granted
under the Company’s 2011 Management  Incentive  Plan,  which was filed as  Exhibit  10.4 to
the Company’s current report on Form 8-K, which was filed  on  March 7, 2012 and  is
incorporated herein by reference.

*10.65 Amendment to Employment Agreement, dated December  10, 2012 between  Magellan

Health Services, Inc. and Rene Lerer,  M.D., which was filed  as Exhibit 10.1  to  the
Company’s current report on Form 8-K, which  was filed on December 12,  2012, and  is
incorporated herein by reference.

*10.66

*10.67

*10.68

*10.69

*10.70

Employment Agreement dated  December 10,  2012 between the  Company and Barry  M.
Smith, which was filed as Exhibit 10.2  to  the Company’s current report  on Form  8-K, which
was filed on December 12, 2012, and  is incorporated herein by  reference.

Form of Stock Option Agreement, relating  to  options granted  under the  Company’s 2011
Management Incentive Plan, which was  filed as Exhibit 10.1 to the  Company’s current
report on Form 8-K, which was filed on  February 7, 2013 and is incorporated herein by
reference.

Form of Notice of Stock Option  Grant,  relating to options granted under the Company’s
2011 Management Incentive  Plan, which was filed  as Exhibit 10.2  to  the Company’s current
report on Form 8-K, which was filed on  February 7, 2013 and is incorporated herein by
reference.

Form of Restricted Stock Unit Agreement, relating to restricted  stock units granted  under
the Company’s 2011 Management Incentive Plan, which  was  filed as Exhibit 10.3 to the
Company’s current report on Form 8-K, which  was filed on February 7,  2013 and  is
incorporated herein by reference.

Form of Notice of Restricted Stock Unit  Award, relating  to  restricted stock units  granted
under the Company’s 2011 Management  Incentive  Plan,  which was filed as  Exhibit  10.4 to
the Company’s current report on Form 8-K, which was filed  on  February 7,  2013 and is
incorporated herein by reference.

76

Exhibit No.

*10.71

*10.72

*10.73

*10.74

*10.75

Description of Exhibit

Form of Stock Option Agreement, relating  to  options granted  under the  Company’s 2011
Management Incentive Plan, which was  filed as Exhibit 10.1 to the  Company’s current
report on Form 8-K, which was filed on  March 8, 2013 and is incorporated herein by
reference.

Form of Notice of Stock Option  Grant,  relating to options granted under the Company’s
2011 Management Incentive  Plan, which was filed  as Exhibit 10.2  to  the Company’s current
report on Form 8-K, which was filed on  March 8, 2013 and is incorporated herein by
reference.

Form of Restricted Stock Unit Agreement, relating to restricted  stock units granted  under
the Company’s 2011 Management Incentive Plan, which  was  filed as Exhibit 10.3 to the
Company’s current report on Form 8-K, which  was filed on March 8, 2013  and is
incorporated herein by reference.

Form of Notice of Restricted Stock Unit  Award, relating  to  restricted stock units  granted
under the Company’s 2011 Management  Incentive  Plan,  which was filed as  Exhibit  10.4 to
the Company’s current report on Form 8-K, which was filed  on  March 8, 2013 and  is
incorporated herein by reference.

Form of Notice of Cash Denominated  Award, relating  to  cash awards  granted under the
Company’s 2011 Management Incentive Plan, which was filed  as Exhibit 10.5 to the
Company’s current report on Form 8-K, which  was filed on March 8, 2013  and is
incorporated herein by reference.

*10.76 Amendment to Employment Agreement, dated April  3, 2013 between Magellan  Health
Services, Inc. and Tina Blasi, which was filed  as Exhibit 10.1  to  the Company’s current
report on Form 8-K, which was filed on  April 8, 2013, and is incorporated herein by
reference.

*10.77 Amendment to Employment Agreement, dated May  14, 2013 between  Magellan Health
Services, Inc. and Rene Lerer, M.D., which was filed as Exhibit 10.1  to  the Company’s
current report on Form 8-K, which was filed  on May 14, 2013, and is incorporated herein
by reference.

10.78 Agreement and Plan of Merger, dated September 6,  2013, among Magellan Health
Services, Inc., Cactus Acquisition LLC, Partners Rx  Management  LLC, and Holder
Repco LLC, which was filed  as Exhibit 10.1 to the  Company’s current report on  Form 8-K,
which was filed on October 1, 2013, and is incorporated  herein by  reference.

#21

#23

#31.1

#31.2

†32.1

List of subsidiaries of the Company.

Consent of Independent Registered Public Accounting Firm.

Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act
of 2002.

Certification of Chief Financial  Officer pursuant to Section 302 of the Sarbanes-Oxley Act
of 2002.

Certification of Chief Executive Officer pursuant to  Section 906 of the  Sarbanes-Oxley  Act
of 2002.

77

Exhibit No.

†32.2

†101

Description of Exhibit

Certification of Chief Financial  Officer pursuant to Section 906 of  the Sarbanes-Oxley  Act
of 2002.

The following materials from the  Company’s  Annual Report on Form 10-K  for the  fiscal
year ended December 31, 2013 formatted in  Extensible  Business Reporting Language
(XBRL): (i) the Consolidated Statements of Income, (ii) the Consolidated Balance  Sheets,
(iii) the Consolidated Statements of Changes in Shareholders’ Equity (iv) the Consolidated
Statements of Cash Flows and (v) related notes.

*

Constitutes a management contract, compensatory plan  or  arrangement.

# Filed herewith.

†

Furnished herewith.

(b) Exhibits Required by Item 601 of Regulation  S-K:

Exhibits required to be filed by the Company pursuant to Item 601 of Regulation  S-K are

contained in a separate volume.

(c) Financial statements and schedules required by Regulation S-X Item 14(d):

(1) Not applicable.

(2) Not applicable.

(3) Information with respect to this item is contained on page S-1  of this Report on

Form 10-K.

4. Additional Information

The Company will provide to any person  without charge, upon request, a copy of  its annual Report
on Form 10-K (without exhibits) for  the  year ended December 31, 2013, as filed with  the Securities and
Exchange Commission. The Company will also  provide to any person without charge,  upon request,
copies of its Code of Ethics for Directors, Code of Ethics for Covered Officers, and Corporate
Compliance Handbook for all employees (hereinafter referred to as the ‘‘Codes  of Ethics’’).  Any  such
requests should be made in writing to  the Investor Relations Department, Magellan Health
Services, Inc., 55 Nod Road, Avon, Connecticut 06001.  The  documents referred to above  and other
Securities and Exchange Commission  filings of the  Company are available  on the Company’s website at
www.magellanhealth.com. The Company  intends to disclose any future amendments to the provisions of
the Codes of Ethics and waivers from such Codes of Ethics, if  any,  made with  respect to any  of its
directors and executive officers, on its  internet site.

78

Pursuant to the requirements of Section  13  or 15(d) of the Securities Exchange Act of 1934, the
Registrant has duly caused this Report  to be signed on  its  behalf by the undersigned thereunto duly
authorized.

SIGNATURES

MAGELLAN HEALTH SERVICES, INC.
(Registrant)

Date: March 3, 2014

/s/ JONATHAN N. RUBIN

Date: March 3, 2014

Jonathan N. Rubin
Executive Vice President and Chief Financial Officer
(Principal Financial Officer)

/s/ JEFFREY N. WEST

Jeffrey N. West
Senior Vice President and Controller
(Principal Accounting Officer)

Pursuant to the requirements of the Securities Exchange  Act of  1934, the following persons on
behalf of the Registrant and in the capacities and on the  dates indicated have  signed this Report below.

Signature

Title

Date

/s/ BARRY SMITH

Barry Smith

/s/ ERAN BROSHY

Eran Broshy

/s/ MICHAEL DIAMENT

Michael Diament

/s/ WILLIAM D. FORREST

William D. Forrest

/s/ ROBERT M. LE BLANC

Robert M. Le Blanc

/s/ WILLIAM J. MCBRIDE

William J. McBride

Chief Executive Officer and Chairman
of the Board of Directors
(Principal Executive Officer)

March 3, 2014

Director

Director

Director

Director

Director

79

March 3, 2014

March 3, 2014

March 3, 2014

March 3, 2014

March 3, 2014

Signature

Title

Date

/s/ MICHAEL P. RESSNER

Michael P. Ressner

/s/ MARY SAMMONS

Mary Sammons

Director

Director

/s/ JONATHAN N. RUBIN

Jonathan N. Rubin

Executive Vice President and Chief
Financial Officer
(Principal Financial Officer)

March 3, 2014

March 3, 2014

March 3, 2014

/s/ JEFFREY N. WEST

Jeffrey N. West

Senior Vice President and Controller
(Principal Accounting Officer)

March 3, 2014

80

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES
INDEX TO FINANCIAL STATEMENTS

The following consolidated financial  statements  of the registrant and its subsidiaries are submitted

herewith in response to Item 8 and Item 15(a)1:

Magellan Health Services, Inc.

Audited  Consolidated Financial Statements

Report of independent registered public  accounting firm . . . . . . . . . . . . . . . . . . . . . . . . .
Consolidated balance sheets as of December 31, 2012 and 2013 . . . . . . . . . . . . . . . . . . . .
Consolidated statements of comprehensive  income for  the years ended December 31,

2011, 2012 and 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated statements of changes in stockholders’ equity  for the years ended

December 31, 2011, 2012 and 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Consolidated statements of cash flows  for  the years ended December  31, 2011,  2012 and

2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes to consolidated financial statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The following financial statement schedule of the registrant and its subsidiaries  is submitted

herewith in response to Item  15(a)2:

Page(s)

F-2
F-3

F-4

F-5

F-6
F-7

Schedule II—Valuation and qualifying accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

S-1

All other schedules for which provision  is made in the applicable accounting regulation of the
Securities and Exchange Commission  are  not required  under the related instructions or are inapplicable
and therefore have been omitted.

F-1

Report of Independent Registered Public  Accounting Firm

The Board of Directors and Stockholders of  Magellan Health Services, Inc.

We  have audited the accompanying consolidated balance sheets of Magellan  Health Services, Inc.
as of  December 31, 2012 and 2013, and the related consolidated  statements  of comprehensive  income,
changes in stockholders’ equity and cash flows for each of  the  three years in  the period  ended
December 31, 2013. Our audits also included the financial statement schedule listed in the Index at
Item 15(a)2. These financial statements  and schedule  are the  responsibility of the Company’s
management. Our responsibility is to express an  opinion on  these financial  statements  and schedule
based on our audits.

We  conducted our audits in accordance with the standards  of  the Public Company Accounting
Oversight Board (United States). Those  standards require that we  plan and perform the audit to obtain
reasonable assurance about whether  the  financial  statements are free  of material misstatement.  An
audit includes examining, on a test basis, evidence  supporting the amounts and disclosures  in the
financial statements. An audit also includes assessing the accounting  principles used  and significant
estimates made by management, as well as  evaluating the overall financial statement presentation. We
believe that our audits provide a reasonable  basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects,
the consolidated financial position of  Magellan  Health Services, Inc.  at  December 31,  2012 and  2013,
and the consolidated results of its operations and its cash  flows for  each  of  the three years in  the
period ended December 31, 2013, in  conformity with U.S. generally  accepted accounting  principles.
Also in our opinion, the related financial statement schedule,  when  considered in  relation to the  basic
financial statements taken as a whole, presents fairly in all material respects the information set forth
therein.

We  also have audited, in accordance with the standards of  the Public Company Accounting
Oversight Board (United States), Magellan Health  Services, Inc.’s internal control over  financial
reporting as of December 31, 2013, based  on criteria established  in Internal Control—Integrated
Framework issued by the Committee of  Sponsoring  Organizations of the Treadway Commission  (1992
framework) and our report dated March  3, 2014 expressed an unqualified opinion  thereon.

Baltimore, Maryland
March 3, 2014

/s/ ERNST & YOUNG LLP

F-2

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS AS OF DECEMBER  31,

(In thousands, except per share amounts)

2012

2013

ASSETS

Current  Assets:
Cash  and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts receivable, less allowance for  doubtful accounts of $4,612 and $5,447 at

$ 189,464
226,554

$ 203,187
236,696

December  31, 2012 and  2013, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

138,253

238,185

Short-term investments (restricted investments of $88,332 and $117,674 at December 31, 2012

and 2013, respectively) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pharmaceutical inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other current assets  (restricted  deposits of  $20,846 and $25,009 at December 31, 2012 and

2013, respectively)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Current Assets
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and  equipment,  net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted long-term investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other long-term assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

201,127
31,698
45,727

38,595

871,418
136,548
32,563
9,730
426,939
34,935

175,883
37,530
49,609

48,268

989,358
172,333
32,430
7,197
488,206
69,694

Total Assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,512,133

$1,759,218

LIABILITIES, REDEEMABLE  NON-CONTROLLING INTEREST AND
STOCKHOLDERS’ EQUITY

Current Liabilities:
Accounts payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued  liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Medical  claims payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other medical liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current  maturities of  long-term capital  lease  obligations . . . . . . . . . . . . . . . . . . . . . . . . . .

$

Total Current Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Long-term capital lease obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax contingencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred credits and other long-term liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total Liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Redeemable non-controlling interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preferred stock, par value $.01  per  share
Authorized—10,000  shares  at December  31,  2012 and 2013—Issued and outstanding—none . . .
Ordinary common stock, par value  $.01 per share
Authorized—100,000  shares  at December  31,  2012 and 2013—Issued and outstanding—45,928

shares and 27,353 shares  at December  31,  2012, respectively, and 47,351 and 27,616 shares at
December  31, 2013, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Multi-Vote common stock, par  value  $.01 per share
Authorized—40,000  shares  at December  31,  2012 2013—Issued and outstanding—none . . . . .
Other Stockholders’ Equity:
Additional paid-in capital
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retained earnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated other comprehensive loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Ordinary common stock in  treasury, at  cost, 18,575 shares and 19,735 shares at December 31,

17,081
100,778
198,429
76,914
—

393,202
—
34,086
60,697
6,815

494,800

—

—

459

—

$

42,853
134,652
228,341
67,416
3,005

476,267
23,720
42,046
32,343
17,803

592,179

10,554

—

474

—

848,238
975,232
(35)

922,325
1,100,493
(93)

2012 and  2013, respectively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(806,561)

(866,714)

Total Stockholders’ Equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,017,333

1,156,485

Total Liabilities,  Redeemable Non-Controlling  Interest and Stockholders’ Equity . . . . . . . . . .

$1,512,133

$1,759,218

See accompanying notes to consolidated financial statements.

F-3

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
FOR THE YEARS ENDED DECEMBER 31,

(In thousands, except per share amounts)

2011

2012

2013

Net revenue:

Managed care and other . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PBM and dispensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$2,551,991
247,409

$2,857,099
350,298

$3,063,049
483,268

Total net revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,799,400

3,207,397

3,546,317

Costs and expenses:

Cost of care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cost of goods sold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Direct  service costs and other operating expenses(1) . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . .
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest and other income . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,784,724
232,038
529,634
58,623
2,502
(2,781)

2,071,890
328,414
557,512
60,488
2,247
(2,019)

2,232,976
455,601
619,546
71,994
3,000
(1,985)

Total costs and expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2,604,740

3,018,532

3,381,132

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

194,660
65,037

129,623

188,865
37,838

151,027

165,185
39,924

125,261

Net income per common share—basic: . . . . . . . . . . . . . . . . . . .
Net income per common share—diluted: . . . . . . . . . . . . . . . . . .

$
$

4.25
4.17

$
$

5.51
5.42

$
$

4.63
4.53

Other comprehensive (loss) income

Unrealized (losses) gains on available-for-sale securities(2) . . .

(159)

115

(58)

Comprehensive income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 129,464

$ 151,142

$ 125,203

(1) Includes stock compensation expense of $17,418, $17,783 and $21,252 for the years ended

December 31, 2011, 2012 and 2013, respectively.

(2) Net of income tax (benefit) provision of $(102), $73  and $(38) for the years ended December  31,

2011, 2012 and 2013, respectively.

See accompanying notes to consolidated financial statements.

F-4

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY

(In thousands)

Common Stock

Common
Stock
In Treasury

Shares Amount Shares Amount

Additional
Paid  in
Capital

Accumulated
Other

Total

Retained Warrants Comprehensive Stockholders’
Earnings Outstanding Income  (Loss)

Equity

Balance at December  31,

$437
—
11

(9,905) $(381,755) $725,322 $ 694,582
—
— 17,256
—
— 40,830

—
—

$ 420
—
—

$

2010 . . . . . . . . . . . . . . 43,687
—
1,065

Stock compensation expense .
Exercise of stock  options . . .
Tax benefit (cost)  from exercise
of stock options  and vesting
of stock awards . . . . . . . .
Exercise of stock  warrants
. .
Issuance of equity . . . . . . .
Repurchase of stock . . . . . .

Adjustment to additional paid
in capital due to reversal  of
tax contingency . . . . . . . .
Forfeiture of stock warrants .
Net income . . . . . . . . . . .
Other comprehensive  loss—

other . . . . . . . . . . . . . .

Balance at December 31,

2011 . . . . . . . . . . . . . . 45,285
—
531

Stock compensation expense .
Exercise of stock  options . . .
Tax benefit from  exercise  of
stock options and vesting
of stock awards . . . . . . . .
Issuance of equity . . . . . . .
Repurchase of stock . . . . . .

Adjustment to additional paid
in capital due to reversal  of
tax contingency . . . . . . . .
Net income . . . . . . . . . . .
Other comprehensive

income—other . . . . . . . .

Balance at December 31,

2012 . . . . . . . . . . . . . . 45,928
—
1,139

Stock compensation expense .
Exercise of stock  options . . .
Tax benefit from  exercise  of
stock options and vesting
of stock awards . . . . . . . .
Issuance of equity . . . . . . .
Repurchase of stock . . . . . .

—
31
502
—

—
—
—

—

—
112
—

—
—

—

Adjustment to additional paid
in capital due to reversal  of
tax contingency . . . . . . . .
Net income . . . . . . . . . . .
Other comprehensive  (loss)—
other . . . . . . . . . . . . . .

Balance at December 31,

—
—
—
—
5
—
— (8,207) (401,514)

(1,213)
—
—
1,251
— 17,975
—

—
—
—
—

—
—
—

—

453
—
5

—
1
—

—
—

—

459
—
12

—
—
—

—

—
—
—

—

2,490
124
—

—

(18,112) (783,269)

—
—

804,035
— 17,945
— 20,717

—
—
129,623

—

824,205
—
—

—
—
(463)

—
—
(23,292)

112
(733)
—

—
—
—

—
—

—

—
—

—

6,162
—

—

(18,575) (806,561)

—
—

848,238
— 21,252
— 47,281

—
151,027

—

975,232
—
—

—
284
—

—
—

—

—
3

—
—
— (1,160)

—
—
(60,153)

2,297
(596)
—

—
—
—

—
—

—

—
—

—

—
—

—

3,853
—

—

—
125,261

—

—
(296)
—
—

—
(124)
—

—

—
—
—

—
—
—

—
—

—

—
—
—

—
—
—

—
—

—

9
—
—

—
—
—
—

—
—
—

(159)

(150)
—
—

—
—
—

—
—

115

(35)
—
—

—
—
—

—
—

$1,039,015
17,256
40,841

(1,213)
955
17,980
(401,514)

2,490
—
129,623

(159)

845,274
17,945
20,722

112
(732)
(23,292)

6,162
151,027

115

1,017,333
21,252
47,293

2,297
(593)
(60,153)

3,853
125,261

(58)

(58)

2013 . . . . . . . . . . . . . . 47,351

$474

(19,735) $(866,714) $922,325 $1,100,493

$ —

$ (93)

$1,156,485

See accompanying notes to consolidated financial statements.

F-5

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH  FLOWS FOR THE  YEARS  ENDED  DECEMBER 31,

(In thousands)

Cash flows from operating activities:
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjustments to reconcile net income  to  net cash  provided by

operating activities:

Depreciation and amortization . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-cash interest expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-cash stock compensation expense . . . . . . . . . . . . . . . . . . . . .
Non-cash income tax expense (benefits) . . . . . . . . . . . . . . . . . . . .
Non-cash amortization on investments . . . . . . . . . . . . . . . . . . . . .
Cash flows from changes in assets and liabilities,  net of effects

from acquisitions of businesses:

Restricted cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts receivable, net
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pharmaceutical inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts payable and accrued liabilities . . . . . . . . . . . . . . . . . . . .
Medical claims payable and other medical  liabilities . . . . . . . . . . .
Tax  contingencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred credits and other long-term liabilities . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2011

2012

2013

$ 129,623

$ 151,027

$ 125,261

58,623
1,033
17,418
8,285
12,309

(69,060)
(15,609)
(11,657)
3,804
(7,251)
(7,905)
(9,453)
1,558
285

60,488
728
17,783
17,306
7,193

(40,760)
(16,411)
(6,160)
414
(8,321)
31,292
(35,376)
1,901
189

71,994
736
21,252
(1,212)
9,107

(2,242)
(40,804)
(3,882)
(9,293)
3,593
17,866
(22,960)
10,988
2,757

Net cash provided by operating activities . . . . . . . . . . . . . . . . . . .

112,003

181,293

183,161

Cash flows from investing activities:
Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acquisitions and investments in businesses, net  of  cash  acquired . .
Purchase of investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Maturity of investments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(54,394)
(376)
(259,552)
330,583
—

(69,549)

(64,542)
— (107,541)
(323,253)
339,428
—

(321,541)
281,748
(1,225)

Net cash provided by (used in) investing  activities . . . . . . . . . . . . .

16,261

(110,567)

(155,908)

Cash flows from financing activities:
Payments on long-term debt and capital lease  obligations . . . . . . . .
Payments to acquire treasury stock . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from issuance of equity . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from exercise of stock options and warrants . . . . . . . . . .
Tax  benefit from exercise of stock options and vesting  of  stock

awards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(559)
(407,645)
20,000
41,796

—
(21,868)
—
20,486

(3,001)
(60,677)
—
47,529

2,038
(1,211)

990
(732)

3,212
(593)

Net cash used in financing activities . . . . . . . . . . . . . . . . . . . . . . .

(345,581)

(1,124)

(13,530)

Net (decrease) increase in cash and cash equivalents . . . . . . . . . . .
Cash and cash equivalents at beginning of period . . . . . . . . . . . . .

(217,317)
337,179

69,602
119,862

13,723
189,464

Cash and cash equivalents at end of  period . . . . . . . . . . . . . . . . . .

$ 119,862

$ 189,464

$ 203,187

See accompanying notes to consolidated financial statements.

F-6

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

December 31, 2013

1. General

Basis of Presentation

The consolidated financial statements of  Magellan  Health  Services, Inc., a Delaware  corporation

(‘‘Magellan’’), include the accounts of  Magellan,  its majority owned subsidiaries, and all variable
interest entities (‘‘VIEs’’) for which Magellan  is the primary beneficiary (together with Magellan, the
‘‘Company’’). All significant intercompany  accounts and transactions have been eliminated in
consolidation.

Business Overview

The Company is engaged in the healthcare management business, and is focused  on meeting needs
in areas of healthcare that are fast growing, highly complex and high cost, with an  emphasis  on special
population management. The Company provides  services to health plans, managed care organizations
(‘‘MCOs’’), insurance companies, employers, labor unions, various military and governmental agencies,
third party administrators, and brokers.  The  Company’s business is divided into the following five
segments, based on the services it provides and/or the customers that it serves,  as described  below.

Managed Healthcare

Two of the Company’s segments are in  the managed healthcare business (previously referred to as

the managed behavioral healthcare business). This  line of  business reflects  the Company’s:
(i) management of behavioral healthcare services, and (ii) the integrated management of  physical and
behavioral healthcare for special populations, delivered  through  Magellan Complete  Care (‘‘MCC’’).
The Company’s coordination and management of behavioral healthcare  includes services provided
through its comprehensive network of behavioral health  professionals, clinics, hospitals and ancillary
service providers. This network of credentialed and  privileged providers is integrated with  clinical and
quality improvement programs to enhance the  healthcare experience for individuals in need of care,
while at the same time managing the  cost of these services for our customers. The treatment services
provided through the Company’s provider network include outpatient  programs (such  as counseling or
therapy), intermediate care programs (such as intensive  outpatient programs and  partial hospitalization
services), inpatient treatment  and crisis intervention  services. The Company  generally does not directly
provide or own any provider of treatment services, although it does employ licensed behavioral health
counselors to deliver non-medical counseling under certain  government contracts.

The Company’s integrated management of physical and behavioral  healthcare includes its full
service health plans which provide for  the holistic management of special populations. The special
populations include individuals with serious mental  illness, dual eligibles,  those eligible  for long term
care, intellectually and developmentally disabled individuals, and other populations with  unique and
often complex healthcare needs.

The Company provides its management services  primarily through: (i) risk-based products, where

the Company assumes all or a substantial portion of  the responsibility for the cost  of providing
treatment services in exchange for a fixed per member per  month fee, (ii) administrative services  only
(‘‘ASO’’) products, where the Company provides services such as utilization review, claims
administration and/or provider network management, but does not assume responsibility for the cost of

F-7

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

1. General (Continued)

the treatment services, and (iii) employee  assistance programs (‘‘EAPs’’) where the Company provides
short-term outpatient behavioral counseling services.

The managed healthcare business is managed based on  the services provided and/or the customers

served, through the following two segments:

Commercial. The Managed Healthcare Commercial segment (‘‘Commercial’’) generally reflects
managed behavioral healthcare services  and EAP  services provided  under contracts with health plans,
insurance companies and MCOs for some or  all of  their  commercial, Medicaid and  Medicare members,
as well as with employers, including corporations, governmental agencies, and labor  unions.
Commercial’s contracts encompass risk-based,  ASO and EAP arrangements.

Public Sector. The Managed Healthcare Public Sector segment (‘‘Public Sector’’)  generally
reflects: (i) the management of behavioral health services  provided  to  recipients under Medicaid  and
other  state sponsored programs under  contracts  with state and local  governmental agencies, and  (ii) the
integrated management of physical, behavioral and pharmaceutical care  for  special populations covered
under Medicaid and other government sponsored programs. Public Sector contracts encompass either
risk-based or ASO arrangements.

Specialty Solutions

The Specialty Solutions segment (‘‘Specialty Solutions’’) generally reflects the management of the

delivery of diagnostic imaging (radiology benefits management or ‘‘RBM’’) and a variety of other
specialty areas such as radiation oncology, obstetrical  ultrasound, cardiology and pain  management,
including spine surgery and musculoskeletal management, to ensure  that such services are clinically
appropriate and cost effective. The Company’s Specialty  Solutions services are  currently provided under
contracts with health plans and insurance  companies for  some or all of  their  commercial, Medicaid and
Medicare members. The Company also  contracts  with state  and local governmental  agencies for the
provision of such services to Medicaid recipients. The Company  offers  its Specialty Solutions services
through  risk-based contracts, where the Company  assumes all or a substantial portion of the
responsibility for the cost of providing  services, and through ASO contracts, where  the Company
provides services such as utilization review and claims administration, but does not assume
responsibility for the cost of the services.

This segment was previously defined as Radiology  Benefits Management; however, as it has grown

and  expanded to include additional products,  the Company  has renamed the segment Specialty
Solutions to encompass all of its additional product offerings.

Pharmacy Management

The Pharmacy Management segment  (‘‘Pharmacy Management’’) comprises products and  solutions

that provide clinical and financial management  of drugs paid under medical and pharmacy  benefit
programs. Pharmacy Managements’ services include  (i) traditional pharmacy  benefit management
(‘‘PBM’’) services; (ii) pharmacy benefit administration (‘‘PBA’’) for state  Medicaid  and other
government sponsored programs; (iii) specialty pharmaceutical  dispensing operations,  contracting and
formulary optimization programs; (iv) medical  pharmacy management programs;  and (v)  programs  for

F-8

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

1. General (Continued)

the integrated management of drugs that treat complex conditions, regardless of site of service, method
of delivery, or benefit reimbursement. In addition,  the Company has a subcontract arrangement to
provide PBM services on a risk basis for one of Public Sector’s customers, which is scheduled to
terminate on March 31, 2014.

The Company’s Pharmacy Management programs are  provided under contracts with health plans,
employers, Medicaid MCOs, state Medicaid  programs, and other government agencies, and encompass
risk-based and fee-for-service (‘‘FFS’’) arrangements.

Beginning in the first quarter of 2013, the Company underwent organizational changes. As a result

of these  changes, the Company concluded that changes  to its reportable segments now comprising  the
new Pharmacy Management segment  were warranted. This segment contains the operating segments
previously defined  as the Specialty Pharmaceutical Management segment and the Medicaid
Administration segment. Prior period  balances have been reclassified to reflect this change.

Corporate

This segment of the Company is comprised primarily of operational support  functions such as sales

and marketing and information technology, as well as corporate  support functions such as executive,
finance, human resources and legal.

2. Summary of Significant Accounting Policies

Recent Accounting Pronouncements

In July 2011, the Financial Accounting Standards Board (‘‘FASB’’) issued Accounting Standards

Update (‘‘ASU’’) No. 2011-06, ‘‘Other  Expenses  (Topic  720): Fees  Paid to the Federal Government  by
Health Insurers (a consensus of the FASB  Emerging Issues Task Force)’’ (‘‘ASU 2011-06’’), which
addresses how fees mandated by the  Patient Protection  and Affordable Care Act, as amended by the
Health Care and Education Reconciliation Act of 2010 (collectively, the ‘‘Health Reform  Law’’), should
be recognized and classified in the income statements of health insurers. The Health Reform Law
imposes a mandatory annual fee on health insurers for each  calendar  year  beginning  on or after
January 1, 2014. ASU 2011-06 stipulates  that the liability incurred for that fee be amortized to expense
over the calendar year in which it is payable.  This ASU  is effective for calendar years beginning after
December 31, 2013, when the fee initially becomes effective. We believe that our  state public sector
customers will make rate adjustments  to cover the direct costs of these fees and a majority of the
impact from non-deductibility of such fees for  federal income tax purposes.  There may be some impact
due to taxes paid for non-renewing customers where the timing and amount of recoupment  of these
additional costs is uncertain. For 2014,  the projected ACA fees are currently estimated to be
$25.0 million. There can be no guarantees  regarding this adjustment from our state public sector
customers and these taxes and fees may  have a  material impact on the Company.

In February 2013, the FASB issued ASU No. 2013-02,  ‘‘Comprehensive Income (Topic 220):
Reporting of Amounts Reclassified out of Accumulated Comprehensive Income’’ (‘‘ASU  2013-02’’).
ASU 2013-02 requires companies to report the effect of significant reclassifications out of  accumulated
other comprehensive income on the  respective  line items in net income if the amount being reclassified
is required  under generally accepted accounting principles (‘‘GAAP’’) to be  reclassified in its entirety to

F-9

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

net income. Entities are required to  provide  information about  significant reclassifications by
component, and to present those reclassifications either on the face of the statement where net income
is presented or in  the notes. For other amounts that are not required to be reclassified in their entirety
to net income, entities are required to cross-reference other disclosures that provide additional  details
about those amounts. The amendments in this ASU do not change  the current requirements for
reporting net income or other comprehensive income  in financial statements. The amendments in this
ASU are effective prospectively for reporting periods beginning after December 15, 2012 and were
adopted by the Company during the  quarter ended March 31,  2013. The guidance did not impact the
Company’s consolidated results of operations, financial position, or cash flows.

In July 2013, the FASB issued ASU No. 2013-11, ‘‘Income Taxes (Topic 740): Presentation of an

Unrecognized Tax Benefit When a Net Operating Loss Carryforward, a Similar Tax Loss, or a Tax
Carryforward Exists’’ (‘‘ASU 2013-11’’). ASU  2013-11 provides guidance on the financial statement
presentation of an unrecognized tax benefit when  a net  operating loss carryforward, a similar tax loss,
or a tax credit carryforward exists. An  unrecognized tax benefit should be presented in the financial
statements as a reduction to a deferred  tax asset for  a net  operating loss carryforward, a  similar tax
loss, or a tax credit carryforward with certain  exceptions, in which case such an unrecognized tax
benefit should be presented in the financial  statements  as a liability. The amendments in this ASU do
not require new recurring disclosures. The  amendments in this ASU are effective  for reporting  periods
beginning after December 15, 2013. The guidance  is  not expected to materially impact the Company’s
consolidated results of operations, financial  position, or cash flows.

Use of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted

in the United States requires management to make estimates and assumptions that affect the  reported
amounts of assets and liabilities and the  disclosure of contingent assets and liabilities at the date of the
financial statements and the reported  amounts of revenue  and  expenses during the reporting period.
Significant estimates of the Company include, among  other  things, accounts receivable realization,
valuation allowances for deferred tax  assets, valuation  of  goodwill and  intangible assets, medical claims
payable, other medical liabilities, stock  compensation assumptions, tax contingencies and  legal liabilities.
Actual results could differ from those estimates.

Managed Care and Other Revenue

Managed Care Revenue. Managed care revenue, inclusive of revenue from the Company’s risk,
EAP and ASO contracts, is recognized  over the  applicable coverage period on a per member basis for
covered members. The Company is paid a  per  member fee for all enrolled members, and this fee is
recorded  as revenue in the month in  which members are entitled to service. The Company adjusts its
revenue for retroactive membership terminations, additions and other changes, when such adjustments
are identified, with the exception of retroactivity that  can be reasonably estimated. The  impact  of
retroactive rate amendments is generally recorded in the accounting period that terms to the
amendment are finalized, and that the  amendment is executed. Any fees paid prior to the  month of
service are recorded as deferred revenue. Managed care revenues approximated $2.2 billion, $2.5 billion
and $2.7 billion for the years ended December 31, 2011, 2012  and 2013,  respectively.

F-10

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

Fee-For-Service and Cost-Plus Contracts. The Company has certain fee-for-service  contracts,
including cost-plus contracts, with customers  under which the Company recognizes revenue  as services
are performed and as costs are incurred. Revenues from  these contracts  approximated $174.5 million,
$151.4 million and $215.1 million for  the years ended December 31, 2011, 2012 and 2013, respectively.

Block Grant Revenues. Public Sector has a contract that is partially funded by federal, state and
county block grant money, which represents annual appropriations. The Company recognizes revenue
from block grant activity ratably over the  period to which the block  grant funding applies. Block grant
revenues were approximately $114.4 million, $124.8  million  and  $131.5 million  for the  years  ended
December 31, 2011, 2012 and 2013, respectively.

Performance-Based Revenue. The Company has the ability to earn  performance-based revenue

under certain risk and non-risk contracts. Performance-based revenue generally is based on  either the
ability of the Company to manage care  for its clients below specified targets,  or on other  operating
metrics. For each such contract, the Company estimates and records  performance-based revenue  after
considering the relevant contractual terms and  the data available for the performance-based revenue
calculation. Pro-rata performance-based revenue  may be recognized on an  interim basis  pursuant to the
rights and obligations of each party upon  termination  of the contracts. Performance-based  revenues
were $26.5 million, $25.4 million and  $14.0 million for the years ended December 31, 2011, 2012 and
2013, respectively.

Rebate Revenue. The Company administers a rebate program  for certain clients through which the

Company coordinates the achievement,  calculation and collection of rebates and administrative fees
from pharmaceutical manufacturers on  behalf of clients.  Each  period, the  Company estimates the total
rebates earned based on actual volumes  of pharmaceutical purchases by the Company’s clients, as well
as historical and/or anticipated sharing percentages. The Company earns fees based upon  the volume of
rebates generated for its clients. The Company does not record  as rebate revenue any  rebates that are
passed through to its clients. Total rebate revenues  for the years ended December 31, 2011,  2012 and
2013 were $32.8 million, $40.2 million  and $34.8 million, respectively.

In relation to the Company’s PBM business, the  Company administers  rebate programs through
which  it receives rebates from pharmaceutical manufacturers that are shared with  its customers. The
Company recognizes rebates when the Company is entitled to them and when the  amounts of the
rebates are determinable. The amount  recorded  for rebates earned by  the Company from  the
pharmaceutical manufacturers are recorded as a reduction  of cost of  goods sold.

PBM and Dispensing Revenue

Pharmacy Benefit Management Revenue. The Company recognizes PBM revenue, which consists of

a negotiated prescription price (ingredient cost plus dispensing  fee), co-payments collected by the
pharmacy and any associated administrative fees, when  claims are adjudicated.  The  Company
recognizes PBM revenue on a gross basis (i.e.  including drug costs and co-payments)  as it  is acting as
the principal in the arrangement and is contractually obligated to its clients and network  pharmacies,
which  is a primary indicator of gross  reporting.  In addition, the  Company is  solely responsible for the
claims adjudication process, negotiating  the prescription  price for the pharmacy,  collection of payments
from the client for drugs dispensed by  the pharmacy, and managing the total  prescription drug

F-11

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

relationship with the client’s members. If  the Company enters into a  contract where it is only an
administrator, and does not assume any of the  risks previously noted, revenue will be recognized on  a
net basis. Prior to the year ended December 31,  2013 the Company had no PBM business. PBM
revenues were $106.7 million for the year ended December 31, 2013.

Dispensing Revenue. The Company recognizes dispensing revenue, which includes the  co-payments

received from members of the health  plans  the Company serves, when the  specialty pharmaceutical
drugs are shipped. At the time of shipment, the earnings process  is complete; the obligation of the
Company’s customer to pay for the specialty  pharmaceutical drugs is fixed, and, due to the nature  of
the product, the member may neither  return the  specialty pharmaceutical drugs nor receive a refund.
Revenues from the dispensing of specialty pharmaceutical drugs on behalf  of health plans were
$247.4 million, $350.3 million and $376.6 million  for the years ended December 31,  2011, 2012 and
2013, respectively.

Significant Customers

Consolidated Company

The Company provides behavioral healthcare management and other related  services to
approximately 660,000 members in Maricopa County, Arizona as the  Regional Behavioral Health
Authority (‘‘RHBA’’) for GSA6 (‘‘Maricopa County’’)  pursuant to a contract with the State of  Arizona
(the ‘‘Maricopa Contract’’).

The Maricopa Contract generated net revenues that exceeded,  in the aggregate,  ten percent of net

revenues for the consolidated Company for the  years  ended December 31, 2011, 2012 and 2013. The
Maricopa Contract is for the management  of the publicly funded behavioral health system that delivers
mental health, substance abuse and crisis services  for adults, youth, and children. Under the Maricopa
Contract, the Company is responsible  for providing covered  behavioral health services to persons
eligible under Title XIX (Medicaid) and Title XXI (State Children’s  Health Insurance Program)  of the
Social Security Act, non-Title XIX and  non-Title XXI eligible children  and adults with a serious  mental
illness, and to certain non-Title XIX and non-Title XXI adults  with behavioral health or  substance
abuse disorders. The Maricopa Contract began on September 1, 2007 and was scheduled to expire on
October 1, 2013. The Company and the  State  of Arizona have agreed to extend the Maricopa Contract
through March 31, 2014. The State of  Arizona  has the right  to  terminate  the Maricopa Contract  for
cause,  as  defined, upon ten days’ notice  with an opportunity to cure, and, after January 1, 2014, without
cause  upon 30 days prior notice to the Company. The Maricopa Contract generated net  revenues of
$779.5 million, $758.3 million and $755.0 million  for the years ended December 31,  2011, 2012 and
2013, respectively.

The State of Arizona had previously issued a Solicitation for a new RBHA for  Maricopa County
(the ‘‘New Contract’’) to replace the  current contract with the Company to be effective  on October 1,
2013. The New Contract is for the management of the publicly funded behavioral health system
currently provided by the Company under the Maricopa Contract, and also includes an integrated
behavioral and physical healthcare system for a  small number of individuals with serious mental  illness.
Magellan Complete Care of Arizona  (‘‘MCCAZ’’),  a joint venture owned  80% by the Company and
20% by Vanguard/Phoenix Health Plan,  previously submitted a bid for the Contract.

F-12

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

On March 25, 2013, the Company was  notified that MCCAZ was not selected as the RBHA for

the New Contract. On April 3, 2013,  the Company filed a formal protest  regarding the State’s decision
to award the RBHA in Maricopa County to another vendor.  On April  17, 2013, the  Arizona
Department of Health Services denied the Company’s  protest. On May 9, 2013,  the Company filed an
appeal of the denial of its protest (the ‘‘Appeal’’)  with  the Arizona Department of Administration (the
‘‘DOA’’), the agency responsible for considering  appeals of procurement protest denials. The Company
also filed  with the DOA a motion to stay  the award and implementation of the  contract pending a
decision on the Appeal. On May 21, 2013, the DOA  granted the Company’s motion  and issued  a stay
of the award and implementation of the  contract pending  resolution  of  the Appeal by the DOA  (the
‘‘Stay’’).

On June 13, 2013 the DOA referred the Appeal  for a hearing before an independent

administrative law judge (‘‘ALJ’’) in the Arizona Office of Administrative Hearings (the ‘‘OAH’’). The
OAH held an evidentiary hearing on the Appeal on September  18-27, 2013. On November 18, 2013,
the ALJ issued a decision and recommended  that the DOA rule against Magellan and dismiss the
Appeal. On December 3, 2013 the DOA accepted the recommendation of the ALJ and  issued a final
administrative decision ruling against  Magellan, affirming the award of the New Contract to the
winning bidder, and dismissing the Appeal. The DOA  also lifted  the previously issued Stay  on
implementation of the New Contract.

On December 6, 2013 Magellan filed an  appeal of the  DOA decision in the Arizona  Superior
Court in Maricopa County (the ‘‘Superior Court’’) and, on December 10, 2013, filed  a motion  seeking a
judicial stay of the implementation of  the contract  until after the  court’s decision on the appeal. On
February 18, 2014 the Superior Court issued  an order denying the Company’s motion for stay. The
denial of the motion for stay does not  impact the final decision on  the merits of Magellan’s appeal of
the DOA decision, which will continue  to proceed in the Superior Court. The  Company also  previously
filed a separate civil lawsuit in the Superior Court challenging the legal authority of the public entity
that is one of the key members of the  non-profit  winning bidder to invest in and participate in the
winning bidder’s performance under the  New Contract. In connection with such civil suit, the Company
previously filed a motion seeking a preliminary  injunction that, if granted,  could  prohibit such public
entity from participation as a member  of  the winning bidder in the New  Contract. No decision on the
motion for preliminary injunction in  the  separate  civil suit  has yet been issued by the court.  There is no
assurance that the Company will prevail  on its appeal to the Superior Court or that a  motion for
preliminary injunction will be granted.

In the event that the Company does not  prevail  on  the appeal, the  Company will likely  incur

shutdown costs pertaining to the contract, including severance, lease termination, and software
impairment charges. As of December 31,  2013,  the Company has recorded $6.1 million  of such
shutdown costs.

F-13

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

By  Segment

In addition to the Maricopa Contract previously discussed, the  following  customers generated in

excess of ten percent of net revenues for  the respective segment for the  years  ended December 31,
2011, 2012 and 2013 (in thousands):

Segment

Commercial

Term Date

2011

2012

2013

Customer A . . . . . . June  30, 2014(1)
Customer B . . . . . . December 31, 2017
Customer C . . . . . . December 31, 2012 to  December 14,  2013(2)(3)
Customer D . . . . . . December 31, 2019

$171,109 $192,415 $207,080

67,049
111,607

67,959*
118,351
— 134,885

71,085*
74,203*
141,444

Public Sector

Customer E . . . . . . June  30, 2014(4)

191,063

240,224

321,072

Specialty Solutions

Customer F . . . . . . December 31, 2015
Customer G . . . . . . June  30, 2011 to  November  30, 2011(2)(5)
Customer  H . . . . . . June  30, 2014
Customer I . . . . . . . July  31, 2015
Customer J . . . . . . January  31, 2015

134,257
38,297
55,197
36,293
32,342*

117,739
—
60,094
57,455
38,366

130,895
—
55,078
61,838
47,311

Pharmacy Management

Customer K . . . . . . November 30,  2014 to December  31, 2014(2)
Customer  L . . . . . . December 31, 2013(5)
Customer B . . . . . . September 27,  2013 to December 31, 2013(2)(5)
Customer  M . . . . . . March  31, 2014(6)

90,563
56,115
22,899*
82,770

129,209
60,350
73,785
69,090

133,724
59,125*
92,647
66,153*

*

Revenue amount did not exceed  ten  percent of net  revenues for the respective  segment for  the  year
presented.  Amount  is shown  for  comparative purposes only.

(1) The customer  has informed  the  Company  that, after a competitive evaluation  process,  it has  decided not
to renew its contract after the  contract expires on  December 31, 2013. The contract was extended
through June  30, 2014 to allow  for transition  to  the  new vendor.

(2) The customer  has more  than one  contract. The individual  contracts  are  scheduled to terminate at

various  points  during the  time period indicated  above.

(3) Revenues for the  year ended  December  31,  2012 of $50.0  million relate to a contract that terminated as

of December 31, 2012.

(4) Contract has options for the customer to extend  the term for one additional  one-year  period.

(5) The contract has  terminated.

(6) This customer  represents a  subcontract  with Public  Sector for the  Maricopa  Contract,  and is  eliminated

in consolidation.

F-14

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

Concentration of Business

The Company also has a significant  concentration of business with various counties in the State of
Pennsylvania (the ‘‘Pennsylvania Counties’’) which are part of the Pennsylvania Medicaid program, and
with various areas in the State of Florida (the  ‘‘Florida Areas’’)  which are part of  the Florida Medicaid
program. Net revenues from the Pennsylvania Counties in  the aggregate totaled $351.6 million,
$354.1 million and $359.0 million for  the  years  ended December 31, 2011, 2012 and 2013, respectively.
Net revenues from the Florida Areas in  the aggregate totaled $131.8 million, $133.9 million and
$128.0 million for the years ended December 31,  2011, 2012 and 2013, respectively.

The Company’s contracts with customers  typically have  terms of  one to three years, and in certain

cases contain renewal provisions (at the customer’s option) for successive terms of between  one and
two years (unless terminated earlier).  Substantially all of these contracts  may be immediately
terminated with cause and many of the Company’s contracts are terminable without  cause by the
customer or the Company either upon  the giving of requisite notice and the passage of a specified
period of time (typically between 60  and 180 days)  or upon  the occurrence  of other specified events.  In
addition, the Company’s contracts with  federal, state and local  governmental agencies generally are
conditioned on legislative appropriations. These contracts generally can be terminated or modified by
the customer if such appropriations are  not made.

Income Taxes

The Company files a consolidated federal  income tax return  for the Company and its
eighty-percent or more owned subsidiaries, and the Company and its subsidiaries file income tax
returns in various state and local jurisdictions.

The Company estimates income taxes  for each of  the jurisdictions in which it operates. This
process involves determining both permanent and  temporary differences resulting from differing
treatment for tax and book purposes. Deferred tax assets and/or liabilities are  determined by
multiplying the temporary differences  between the financial reporting and tax  reporting bases for assets
and liabilities by the enacted tax rates expected to be in effect when such differences are recovered or
settled. The Company establishes valuation allowances against deferred tax assets if it is more  likely
than not that the deferred tax asset will  not be realized.  The  need for a  valuation allowance is
determined based  on the evaluation  of various factors, including expectations of future earnings and
management’s judgment. The effect of a change in tax rates on deferred taxes is recognized in  income
in the period that includes the enactment  date.

Reversals of both valuation allowances  and unrecognized tax benefits  are recorded in the period

they occur, typically as reductions to  income  tax  expense. However, reversals of unrecognized tax
benefits related to deductions for stock compensation in excess of the related book expense are
recorded  as increases in additional paid-in capital. To the extent reversals of unrecognized tax benefits
cannot be specifically traced to these excess deductions due  to  complexities in the  tax law, the
Company records the tax benefit for such reversals to additional paid-in-capital on a  pro-rata basis.

The Company recognizes interim period income taxes by  estimating an annual effective tax rate
and applying it to year-to-date results. The estimated annual effective  tax rate is periodically updated
throughout the year based on actual  results  to  date and an updated projection of full year  income.

F-15

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

Although the effective tax rate approach is  generally  used for interim periods,  taxes on  significant,
unusual and infrequent items are recognized at the  statutory tax rate entirely in the  period the  amounts
are realized.

Cash and Cash Equivalents

Cash equivalents are short-term, highly liquid  interest-bearing investments with maturity dates of

three months or less when purchased, consisting  primarily of money market  instruments. At
December 31, 2013, the Company’s excess capital and undistributed  earnings for the Company’s
regulated subsidiaries of $40.9 million  are  included in  cash and cash equivalents.

Restricted Assets

The Company has certain assets which are considered  restricted for: (i) the payment of claims
under the terms of certain managed care contracts; (ii)  regulatory purposes related to the payment of
claims in certain jurisdictions; and (iii)  the maintenance of minimum required tangible  net equity levels
for certain of the Company’s subsidiaries.  Significant restricted assets of the Company as of
December 31, 2012 and 2013 were as follows  (in thousands):

Restricted cash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted short-term investments
. . . . . . . . . . . . . . . . . . . . .
Restricted deposits (included in other  current assets) . . . . . . .
Restricted long-term investments . . . . . . . . . . . . . . . . . . . . . .

$226,554
88,332
20,846
32,563

$236,696
117,674
25,009
32,430

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$368,295

$411,809

2012

2013

Investments

All of the Company’s investments are classified as ‘‘available-for-sale’’  and  are carried at fair value.

Securities which have been classified  as Level 1 are  measured using quoted  market  prices while  those
which  have been classified as Level 2  are  measured using quoted  prices for identical assets and
liabilities in markets that are not active. The Company’s  policy is to classify all investments with
contractual maturities within one year as current. Investment  income is recognized when earned and
reported net of investment expenses. Net  unrealized holding gains or losses are  excluded from earnings
and are reported, net of tax, as ‘‘accumulated other comprehensive  income  (loss)’’  in the accompanying
consolidated balance sheets and consolidated statements of comprehensive income until realized, unless
the losses are deemed to be other-than-temporary.  Realized gains or losses, including any provision for
other-than-temporary declines in value, are included in the  consolidated statements  of  comprehensive
income.

If a  debt security is in an unrealized loss position and the Company  has the intent  to  sell the  debt

security, or it is more likely than not  that the Company will have  to  sell  the  debt  security before
recovery of its amortized cost basis, the  decline in  value is deemed to be other-than-temporary  and is
recorded  to other-than-temporary impairment losses recognized in income in the  consolidated
statements of comprehensive income.  For impaired debt securities  that the Company does not intend to

F-16

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

sell or it is more likely than not that the  Company  will not have to sell such securities, but the
Company expects that it will not fully recover  the amortized cost basis, the credit component of the
other-than-temporary impairment is recognized in other-than-temporary impairment losses recognized
in income in the consolidated statements of comprehensive  income and the  non-credit component of
the other-than-temporary impairment is  recognized in other comprehensive income.

The credit component of an other-than-temporary  impairment is determined by comparing the net
present  value of projected future cash flows with the  amortized cost basis of the  debt security. The net
present  value is calculated by discounting the best estimate of projected future cash  flows at the
effective interest rate implicit in the debt security at  the date of acquisition. Cash flow estimates  are
driven by assumptions regarding probability of default, including changes  in credit ratings, and
estimates regarding timing and amount of recoveries associated with a  default. Furthermore, unrealized
losses entirely caused by non-credit related factors related to debt securities for which the Company
expects to fully recover the amortized  cost basis continue to be recognized in accumulated  other
comprehensive income.

As of December 31, 2012 and 2013, there  were no  unrealized losses that  the Company believed to
be other-than-temporary. No realized gains or  losses were recorded for  the years ended December 31,
2011, 2012 or 2013. The following is a summary of short-term  and long-term investments at
December 31, 2012 and 2013 (in thousands):

U.S. Government and agency securities . . . . . . . . . . . . . .
Obligations of government-sponsored enterprises(1) . . . . .
Corporate debt securities . . . . . . . . . . . . . . . . . . . . . . . .
Certificates of deposit . . . . . . . . . . . . . . . . . . . . . . . . . . .
Taxable municipal bonds . . . . . . . . . . . . . . . . . . . . . . . . .

Amortized
Cost

$

1,065
6,126
214,603
150
11,805

Total investments at December 31, 2012 . . . . . . . . . . . . . .

$233,749

U.S. Government and agency securities . . . . . . . . . . . . . .
Obligations of government-sponsored enterprises(1) . . . . .
Corporate debt securities . . . . . . . . . . . . . . . . . . . . . . . .
Certificates of deposit . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortized
Cost

$

1,129
8,441
198,748
150

Total investments at December 31, 2013 . . . . . . . . . . . . . .

$208,468

December 31, 2012

Gross
Unrealized
Gains

Gross
Unrealized
Losses

Estimated
Fair
Value

$—
4
66
—
—

$70

$ — $
(2)
(122)
—
(5)

1,065
6,128
214,547
150
11,800

$(129)

$233,690

December 31, 2013
Gross
Gross
Unrealized
Unrealized
Losses
Gains

Estimated
Fair
Value

$—
2
18
—

$20

$ — $
(3)
(172)
—

1,129
8,440
198,594
150

$(175)

$208,313

(1) Includes investments in notes issued by the Federal Home  Loan Bank.

F-17

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

The maturity dates of the Company’s investments as  of  December 31,  2013 are  summarized below

(in thousands):

2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$175,997
31,518
953

$175,883
31,479
951

Total investments at December  31, 2013 . . . . . . . . . . . . . . . . .

$208,468

$208,313

Amortized
Cost

Estimated
Fair Value

Accounts  Receivable

The Company’s accounts receivable consists of amounts due from customers throughout the
United States. Collateral is generally not required.  The Company establishes an allowance for doubtful
accounts based upon factors surrounding  the credit  risk  of  specific  customers, historical trends  and
other information. Management believes the  allowance  for  doubtful accounts is  adequate to provide  for
normal credit losses.

Concentration of Credit Risk

Accounts receivable subjects the Company to a concentration of credit risk  with third party payors

that include health insurance companies, managed  healthcare organizations, healthcare providers and
governmental entities.

The Company maintains cash and cash  equivalents  balances at financial institutions and are
insured  by the Federal Deposit Insurance Corporation (‘‘FDIC’’).  At times, balances in certain bank
accounts may exceed the FDIC insured limits.

Pharmaceutical Inventory

Pharmaceutical inventory consists solely of finished goods  (primarily prescription  drugs) and are

stated at the lower of first-in first-out  cost  or market.

Long-lived Assets

Long-lived assets, including property and equipment and intangible assets to be held and used, are

currently reviewed for impairment whenever events or  changes in circumstances  indicate  that  the
carrying  amount should be addressed.  Impairment is determined by  comparing the carrying  value of
these long-lived assets to management’s best  estimate of the  future undiscounted cash flows expected to
result from the use of the assets and  their eventual  disposition. The cash flow  projections used to make
this  assessment are consistent with the cash  flow projections that  management uses internally in  making
key decisions. In the event an impairment exists, a  loss is recognized based on  the amount by which the
carrying  value exceeds the fair value of the asset, which is generally determined by using quoted  market
prices or the discounted present value  of expected future  cash flows.

F-18

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

Property and Equipment

Property and equipment is stated at  cost, except for  assets  that have been impaired, for  which the

carrying  amount has been reduced to  estimated fair value. Expenditures for renewals and
improvements are  capitalized to the property  accounts.  Replacements and maintenance and repairs that
do not improve or extend the life of  the respective assets are expensed as incurred. The Company
capitalizes costs incurred to develop internal-use software during the application development stage.
Capitalization of software development  costs  occurs after the preliminary project stage  is complete,
management authorizes the project, and it is probable that the project will be completed and the
software will be used for the function intended. Amortization of capital lease assets is included in
depreciation expense and is included in accumulated depreciation as reflected  in the table below.
Depreciation is provided on a straight-line basis over  the estimated useful lives of the assets,  which is
generally two to ten years for building  improvements (or the lease term, if  shorter), three to fifteen
years for equipment and three to five  years for capitalized internal-use software. The net capitalized
internal use software as of December 31, 2012 and 2013 was $71.1 million and $78.8 million,
respectively. Depreciation expense was $47.9 million,  $50.8 million and $61.4 million for the years
ended December 31, 2011, 2012 and 2013, respectively. Included in depreciation expense for the years
ended December 31, 2011, 2012 and 2013 was $28.9  million, $28.8  million and $34.8  million,
respectively, related to capitalized internal use software.

Property and equipment, net, consisted of  the following at December 31,  2012 and 2013 (in

thousands):

2012

2013

Building improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capital leases—property . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capital leases—equipment
. . . . . . . . . . . . . . . . . . . . . . . . .
Capitalized internal-use software . . . . . . . . . . . . . . . . . . . . .

$

7,285
168,400
—
—
261,833

$ 12,074
180,540
26,945
2,794
304,146

Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . .

437,518
(300,970)

526,499
(354,166)

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . .

$ 136,548

$ 172,333

Goodwill

The Company is required to test its goodwill for impairment on  at  least an annual basis. The
Company has selected October 1 as the  date of its annual impairment test.  The  goodwill  impairment
test is a two-step process that requires management to make judgments in determining what
assumptions to use in the calculation. The first step of the process consists of  estimating  the fair value
of each reporting unit with goodwill  based on various valuation techniques,  with the primary technique
being a discounted cash flow analysis,  which requires  the input of various assumptions with respect to
revenues, operating margins, growth rates and  discount rates. The estimated  fair value  for each
reporting unit is compared to the carrying value of the  reporting unit, which includes goodwill. If  the
estimated fair value is less than the carrying value, a second step  is performed to compute the amount

F-19

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

of the impairment by determining an  ‘‘implied fair  value’’ of goodwill. The determination  of a reporting
unit’s ‘‘implied fair value’’ of goodwill  requires  the Company to allocate the estimated  fair value of the
reporting unit to the assets and liabilities of the reporting unit. Any unallocated  fair value represents
the ‘‘implied fair value’’ of goodwill, which is compared to its corresponding carrying value.

Goodwill is tested for impairment at  a level  referred to as a reporting unit, with the Company’s

reporting units as of December 31, 2013 comprised of Health Plan, Specialty Solutions, Pharmacy
Management, and Public Sector. Prior  to  October 1, 2013, the Company’s reporting units included
Specialty Pharmaceutical Management and  Medicaid Administration. Effective October 1, 2013, the
goodwill associated with these reporting units was aggregated with the goodwill  recognized from  the
acquisition of Partners Rx Management, LLC (‘‘Partners  Rx’’), and represent the Pharmacy
Management reporting unit. The change in reporting  units was attributable to the fact that discrete
financial information is now being reviewed  at the  Pharmacy Management operating  segment level.  The
Company’s marketing and pricing of  pharmacy products  is  on an  integrated basis and integration  of
pharmacy related operations contributed to the reporting unit change.

The fair value of the Health Plan (a component of the Commercial  segment) and Specialty
Solutions reporting units were determined using a  discounted cash flow method. This  method involves
estimating the present value of estimated future cash  flows utilizing a  risk  adjusted discount rate. Key
assumptions for this method include  cash flow projections, terminal growth rates and discount rates.

The fair value of the Pharmacy Management  reporting  unit was determined using discounted  cash
flow, guideline company and similar  transaction  methods. Key  assumptions for the discounted cash flow
method are consistent with those described above. For the guideline company method,  revenue and
earnings before interest, taxes, depreciation, and amortization (‘‘EBITDA’’) multiples for guideline
companies were applied to the reporting unit’s pro forma revenue  and EDITDA for 2013, which
represents actual results for the nine-month  period ended  September 30, 2013 and projected results for
the three-month period ended December 31, 2013, and  to the reporting unit’s  projected revenue and
EBITDA for 2014. For the similar transaction  method,  revenue and EBITDA multiples based on
merger and acquisition transactions for similar  companies were applied to the reporting unit’s pro
forma revenue and EBITDA for 2013, which represents actual results for the nine-month period ended
September 30, 2013 and projected results for the  three-month period ended December 31, 2013. The
weighting applied to the fair values determined using the discounted cash flow, guideline company and
similar transaction methods to determine an overall  fair value  for the Pharmacy  Management  reporting
unit was 75 percent, 22.5 percent and  2.5 percent, respectively. The weighting of each of the methods
described above was based on the relevance  of the approach.  A change in the weighting would not
change the outcome of the first step of  the impairment test.

As a result of the first step of the 2013 annual goodwill impairment analysis, the fair  value of each
reporting unit with goodwill exceeded  its carrying value. Therefore, the second step was not necessary.
However, a 47.9 percent, 32.9 percent,  and 25.5  percent decline  in the fair values  of the Health Plan,
Specialty Solutions, and Pharmacy Management reporting units, respectively, would have  caused the
carrying  values for these reporting units  to  be  in excess of fair  values, which would require the second
step to be performed. The second step could have  resulted in an impairment loss for  goodwill.

F-20

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

The Company’s goodwill attributed to the Public Sector reporting  unit is related to the AlphaCare

Holdings, Inc. (‘‘AlphaCare Holdings’’) acquisition which closed on December  31, 2013, therefore  an
impairment analysis was not performed for  this reporting  unit in 2013.

Goodwill for each of the Company’s reporting units at  December  31, 2012 and 2013  were as

follows (in thousands):

Health Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Specialty Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Pharmacy Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Public Sector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$120,485
104,549
201,905
—

$120,485
104,549
242,290
20,882

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$426,939

$488,206

2012

2013

The changes in the carrying amount of goodwill  for the  years  ended December  31, 2012 and 2013

are reflected in the table below (in thousands):

Balance as of beginning of period . . . . . . . . . . . . . . . . . . . . .
Acquisition of Partners Rx . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acquisition of AlphaCare Holdings . . . . . . . . . . . . . . . . . . . .

$426,939
—
—

$426,939
40,385
20,882

Balance as of end of period . . . . . . . . . . . . . . . . . . . . . . . . . .

$426,939

$488,206

2012

2013

Intangible Assets

The following is a summary of intangible assets at December 31, 2012  and  2013, and  the estimated

useful lives for such assets (in thousands):

Asset

December 31, 2012

Estimated
Useful Life

Gross
Carrying
Amount

Accumulated
Amortization

Net
Carrying
Amount

Customer agreements and lists . . . . . . . . . . . . . . . .
Provider networks and other . . . . . . . . . . . . . . . . . .

3 to 18 years
5 to 16 years

$121,490
8,743

$(90,548)
(4,750)

$30,942
3,993

$130,233

$(95,298)

$34,935

Asset

Estimated
Useful Life

December 31, 2013

Gross
Carrying
Amount

Accumulated
Amortization

Customer agreements and lists . . . . . . . . . . . . . . .
Provider networks and other . . . . . . . . . . . . . . . . .

2.5 to 18 years
1 to 16 years

$163,990
11,593

$(100,482)
(5,407)

Net
Carrying
Amount

$63,508
6,186

$175,583

$(105,889)

$69,694

F-21

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

Amortization expense was $10.7 million,  $9.7 million and $10.6 million for the years ended
December 31, 2011, 2012 and 2013, respectively. The Company  estimates amortization  expense will be
$15.4 million, $14.0 million, $9.9 million, $6.1  million and $4.6 million for the  years  ending
December 31, 2014, 2015, 2015, 2017,  and 2018 respectively.

Cost of Care, Medical Claims Payable  and  Other Medical Liabilities

Cost of care is recognized in the period in which  members receive  managed healthcare  services. In

addition to actual benefits paid, cost of care  in  a period  also includes the  impact  of accruals for
estimates of medical claims payable.  Medical claims payable represents the liability for healthcare
claims reported but not yet paid and  claims  incurred but  not yet reported (‘‘IBNR’’) related to the
Company’s managed healthcare businesses. Such liabilities are determined by employing actuarial
methods that are commonly used by health insurance  actuaries and that  meet actuarial standards of
practice.

The IBNR portion of medical claims payable  is  estimated based on past claims payment

experience for member groups, enrollment data, utilization statistics, authorized healthcare  services and
other factors. This data is incorporated into contract-specific actuarial reserve models and is further
analyzed to create ‘‘completion factors’’  that represent the average percentage  of total incurred claims
that have been paid through a given  date after being  incurred. Factors that affect estimated completion
factors include benefit changes, enrollment  changes, shifts in product mix,  seasonality influences,
provider reimbursement changes, changes  in claims inventory levels, the speed of claims processing and
changes in paid claim levels. Completion factors are applied to claims paid through the financial
statement date to estimate the ultimate claim expense incurred  for the current period. Actuarial
estimates of claim liabilities are then determined by subtracting the actual paid claims  from the
estimate of the ultimate incurred claims. For the most recent incurred  months (generally the most
recent two months), the percentage of  claims paid for claims incurred in those  months is generally low.
This makes the completion factor methodology less reliable for such months. Therefore, incurred
claims for any month with a completion  factor  that is less  than 70 percent are generally not projected
from historical completion and payment  patterns; rather they are projected by estimating claims
expense based on recent monthly estimated cost incurred per member per month times membership,
taking into account seasonality influences, benefit changes and healthcare trend levels, collectively
considered to be ‘‘trend factors.’’

Medical claims payable balances are  continually monitored and reviewed. If it is  determined that
the Company’s assumptions in estimating  such liabilities are significantly different than actual results,
the Company’s results of operations and financial position could  be  impacted in future periods.
Adjustments of prior period estimates may  result in additional cost of care or a reduction  of cost of
care in the period an adjustment is made. Further, due  to  the considerable variability of  healthcare
costs, adjustments to claim liabilities occur  each period and  are sometimes significant as compared to
the net income recorded in that period. Prior  period development is recognized immediately upon  the
actuary’s judgment that a portion of the  prior period liability is no  longer needed or that additional

F-22

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

liability should have been accrued. The  following table presents the components of the change  in
medical claims payable for the years  ended December 31, 2011, 2012 and 2013  (in  thousands):

Claims payable and IBNR, beginning  of period . . . . . . . . . . . . .
Cost of care:

2011

2012

2013(3)

$ 166,095

$ 157,099

$ 222,929

Current year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total cost of care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,790,124
(5,400)
1,784,724

2,076,190
(4,300)
2,071,890

2,264,276
(31,300)
2,232,976

Claim payments and transfers to other medical  liabilities(1):

Current year . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,657,291
136,429

1,877,459
128,601

2,053,274
160,402

Total claim payments and transfers to  other medical

liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Claims payable and IBNR, end of period . . . . . . . . . . . . . . . . .
Withhold receivables, end of period(2) . . . . . . . . . . . . . . . . . . .
Medical claims payable, end of period . . . . . . . . . . . . . . . . . . . .

1,793,720
157,099
(19,126)
$ 137,973

2,006,060
222,929
(24,500)
$ 198,429

2,213,676
242,229
(13,888)
$ 228,341

(1) For any given period, a portion of  unpaid medical claims  payable could be covered  by  reinvestment

liability (discussed below) and may not impact  the Company’s  results of operations for such
periods.

(2) Medical claims payable is offset by customer  withholds  from capitation payments in situations in

which  the customer has the contractual requirement  to  pay  providers  for care  incurred.

(3) The favorable development of prior years cost of care  includes approximately $15.1 million of
adjustments of block funding to providers resulting from an annual reconciliation  process.

Actuarial standards of practice require that the claim liabilities  be  adequate under moderately
adverse circumstances. Adverse circumstances are  situations  in which the actual  claims  experience  could
be higher than the otherwise estimated value  of such claims. In many situations,  the claims paid
amount experienced will be less than  the estimate that  satisfies the  actuarial  standards of practice.

Due to the existence of risk sharing and reinvestment provisions in certain customer contracts,
principally in the Public Sector segment, a  change in the estimate for  medical claims payable  does not
necessarily result in an equivalent impact on cost of  care.

The Company believes that the amount of medical claims payable  is adequate to cover  its ultimate

liability for unpaid claims as of December  31, 2013; however, actual claims payments may differ from
established estimates.

Other medical liabilities consist primarily of ‘‘reinvestment’’ payables under certain managed

healthcare contracts with Medicaid customers and ‘‘profit share’’  payables under certain risk-based
contracts. Under a contract with reinvestment features, if the cost of care is less than certain minimum
amounts specified in the contract (usually as a  percentage of  revenue), the Company is required to
‘‘reinvest’’ such difference in behavioral healthcare programs when  and as specified by the  customer or
to pay the difference to the customer  for their use in  funding  such programs. Under a contract with
profit share provisions, if the cost of  care  is below certain specified levels, the Company will ‘‘share’’
the cost savings with the customer at  the percentages  set forth in  the contract.

F-23

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

Accrued Liabilities

As of December 31, 2012 and 2013, the only  individual current liability that exceeded five percent

of total current liabilities related to accrued  employee compensation liabilities of $36.5 million  and
$40.2 million, respectively.

Net Income per Common Share

Net income per common share is computed  based  on the weighted average number of shares of

common stock and common stock equivalents outstanding  during the period (see
Note 6—‘‘Stockholders’ Equity’’).

Redeemable Non-Controlling Interest

Noncontrolling interests with redemption features, such as put options,  that are not solely within
the Company’s control are considered redeemable  noncontrolling interest. Redeemable noncontrolling
interest is considered to be temporary equity  and is therefore reported in the  mezzanine  section
between liabilities and equity on the Company’s consolidated balance sheets at the greater of the initial
carrying  amount adjusted for the noncontrolling interest’s  share of net income or loss or its  redemption
value.

Stock Compensation

The Company uses the Black-Scholes-Merton  formula to estimate the  fair value of substantially all

stock options granted to employees, and  recorded  stock compensation  expense of $17.4 million,
$17.8 million and $21.3 million for the  years  ended December 31, 2011,  2012 and 2013, respectively. As
stock compensation expense recognized  in  the consolidated statements  of comprehensive income for
the years ended December 31, 2011,  2012  and 2013  is  based on awards ultimately expected  to  vest, it
has been reduced for annual estimated  forfeitures  of four percent. If the actual number of forfeitures
differs from those  estimated, additional adjustments to compensation  expense may be required in
future periods. If vesting of an award is  conditioned upon the achievement of performance goals,
compensation expense during the performance period  is  estimated  using the most  probable outcome of
the performance goals, and adjusted as the expected outcome changes. The Company recognizes
compensation costs for awards that do not  contain  performance conditions on  a straight-line basis over
the requisite service period, which is  generally the vesting term of three years. For restricted  stock units
that include performance conditions, stock  compensation  is recognized using an accelerated method
over the vesting period.

Fair Value Measurements

The Company currently does not have  non-financial  assets  and non-financial liabilities that are
required to be measured at fair value on a recurring basis. Financial assets and liabilities are  to  be
measured using inputs from the three levels of the fair value hierarchy, which  are as follows:

Level 1—Inputs are unadjusted quoted prices in active  markets for identical assets or liabilities

that the Company has the ability to access at  the measurement date.

Level 2—Inputs include quoted prices for similar assets and liabilities in active markets, quoted

prices for identical or similar assets or liabilities  in markets that are not  active,  inputs  other than
quoted prices that are observable for  the asset or liability (i.e., interest rates, yield curves, etc.), and

F-24

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

2. Summary of Significant Accounting Policies (Continued)

inputs that are derived principally from  or corroborated  by observable market data by correlation or
other means (market corroborated inputs).

Level 3—Unobservable inputs that reflect  the Company’s assumptions about the assumptions that

market participants would use in pricing the asset  or liability. The Company develops these inputs
based on the best information available,  including the Company’s data.

In accordance with the fair value hierarchy described above, the  following  table shows the  fair
value of the Company’s financial assets and liabilities that  are required to be measured at fair value as
of December 31, 2012 and 2013 (in thousands):

Fair Value Measurements
at December 31, 2012

Level 1

Level 2

Level 3

Total

Cash and Cash Equivalents(1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ — $102,137
Restricted Cash(2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investments:
U.S. Government and agency securities . . . . . . . . . . . . . . . . . . . . . .
Obligations of government-sponsored enterprises(3) . . . . . . . . . . . . .
Corporate debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Taxable municipal bonds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Certificates of deposit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

— —
6,128 —

1,065
1,065
—
6,128
— 214,547 — 214,547
11,800
— 11,800 —
150
150 —
—

$— $102,137
82,839

— 82,839 —

December 31, 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,065 $417,601

$— $418,666

Fair Value Measurements
at December 31, 2013

Level 1

Level 2

Level 3

Total

Cash and Cash Equivalents(4) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ — $101,028
Restricted Cash(5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Investments:
U.S. Government and agency securities . . . . . . . . . . . . . . . . . . . . . .
Obligations of government-sponsored enterprises(3) . . . . . . . . . . . . .
Corporate debt securities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Certificates of deposit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

— —
8,440 —

1,129
1,129
—
8,440
— 198,594 — 198,594
150
—

150 —

$— $101,028
— 128,318 — 128,318

December 31, 2013 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,129 $436,530

$— $437,659

(1) Excludes $87.3 million of cash held in bank accounts by the  Company.
(2) Excludes $143.7 million of restricted  cash  held  in bank  accounts by  the Company.
(3) Includes investments in notes issued by the Federal Home  Loan Bank.
(4) Excludes $102.2 million of cash  held in bank accounts  by the  Company.
(5) Excludes $108.4 million of restricted  cash  held  in bank  accounts by  the Company.

Reclassifications

Certain prior year amounts have been reclassified  to  conform with the current year presentation.

F-25

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

3. Acquisitions and Joint Ventures

Magellan Complete Care of Arizona,  Inc. (‘‘MCCAZ’’), a  joint venture owned 80 percent by the

Company and 20 percent by VHS Phoenix Health Plan, LLC (a subsidiary of Vanguard Health
Systems, Inc.), was formed to manage  integrated  behavioral and physical  healthcare for recipients with
SMI and behavioral healthcare for other Medicaid beneficiaries in Maricopa County. MCCAZ
previously responded to a Request for  Proposal (‘‘RFP’’)  released by the Arizona Department of
Health Services (‘‘ADHS’’). See further discussion related to the status of this RFP in Note 2—
‘‘Summary of Significant Accounting Policies’’. During  the year ended December 31,  2012, the
Company invested $1.5 million in MCCAZ, which is included  within restricted  cash on the
accompanying consolidated balance sheets. The Company has consolidated the balance sheet and
results of operations of MCCAZ in its consolidated  financial statements as  of December 31, 2012 and
December 31, 2013.

Acquisition of Partners Rx Management LLC

Pursuant to the September 6, 2013 Agreement  and Plan of Merger (the ‘‘Merger Agreement’’)
with Partners Rx, on October 1, 2013 the Company acquired all of the outstanding ownership  interests
of Partners Rx. Partners Rx is a full-service  commercial PBM with a strong focus on health plans and
self-funded employers primarily through  sales through third party administrators, consultants and
brokers. As consideration for the transaction, the  Company paid $100  million in cash,  subject to
working capital adjustments. At closing,  cash consideration paid was reduced by a  preliminary working
capital adjustment of $1.5 million. The  Company funded  the acquisition with cash on hand.

Pursuant to the Merger Agreement,  certain principal  owners of Partners  Rx purchased a total of
$10 million in the Company’s restricted stock at  a price equal to the average of the closing prices  of
the Company’s stock for the five trading  day period ended on the  day  prior to the execution  of the
Merger Agreement. The shares received by such  principal owners of Partners Rx are subject  to  vesting
over three years with 50% vesting on  the second anniversary of the acquisition and 50% vesting on  the
third anniversary of the acquisition, conditioned on  continued employment  with the Company on the
applicable vesting dates.

The Company reports the results of operations of Partners Rx within  its Pharmacy Management

segment.

The purchase price has been  allocated based upon  the estimated fair  value  of net assets acquired
at the date of acquisition. A portion of  the excess purchase price over tangible net assets acquired has
been allocated to identified intangible assets totaling  $40.8 million, consisting of customer  contracts in
the amount of $38.7 million, which is being amortized  over 2.5 to 10 years, tradenames in the amount
of $0.4 million, which is being amortized over 15 months, and  non-compete agreements in the amount
of $1.7 million, which is being amortized over 5 years. The  entire purchase price is amortizable for tax
purposes, although the Company’s effective tax rate will  not be impacted by the tax amortization of the
goodwill recorded with the Partners Rx transaction.

F-26

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

3. Acquisitions and Joint Ventures (Continued)

The estimated fair values of Partners Rx assets acquired and liabilities assumed at the date of the

acquisition are summarized as follows (in  thousands):

Assets acquired:

Current assets (includes $58,038 of accounts receivable) . . . . . . . . . . . .
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other identified intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 58,164
4,327
254
40,760
40,385

Total assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

143,890

Liabilities assumed:

Current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total liabilities assumed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

56,125

56,125

Net assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 87,765

As of December 31, 2013, the Company established a working capital  receivable  of $0.7 million

that was reflected as a reduction to goodwill.

As of December 31, 2013, settlement of  the working  capital and certain contractual liabilities
remain open and therefore are subject  to further estimation. In addition, the amount recognized for
deferred tax assets may be impacted  by  the determination of these  items.  The  Company will make
appropriate adjustments to the purchase price  allocation prior to the  completion  of  the measurement
period as required.

In connection with the Partners Rx acquisition,  the Company  incurred $0.8  million of  acquisition
related costs that were expensed during the year ended December 31, 2013. These costs are included
within direct service costs and other  operating expenses in the  accompanying consolidated statements of
comprehensive income.

Pro Forma disclosures related to the  Partners Rx acquisition have been excluded as  immaterial.

Acquisition of AlphaCare Holdings, Inc.

Pursuant to the August 13, 2013 stock purchase agreement  (the  ‘‘Stock Purchase Agreement’’), on

December 31, 2013 (the ‘‘Closing Date’’) the  Company acquired  a 65% equity interest  in AlphaCare
Holdings, the holding company for AlphaCare New  York,  Inc. (‘‘AlphaCare’’), a  Health Maintenance
Organization (‘‘HMO’’) in New York  that operates a  New York Managed Long-Term  Care  Plan
(‘‘MLTCP’’) in Bronx, New York, Queens, Kings and Westchester Counties, and Medicare  Plans  in
Bronx, New York, Queens and Kings  Counties.

The Company previously held a 7% equity interest in AlphaCare  through a  previous equity
investment of $2.0 million in preferred membership  units of AlphaCare’s previous holding company,
AlphaCare Holdings, LLC on May 17, 2013. The Company also previously loaned $5.9 million  to
AlphaCare Holdings, LLC. As part of  the Stock Purchase  Agreement, AlphaCare Holdings, LLC was

F-27

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

3. Acquisitions and Joint Ventures (Continued)

reorganized into a Delaware corporation, the  preferred  membership units and the loan were converted
into Series A Participating Preferred Stock (‘‘Series A Preferred’’) of AlphaCare Holdings and  the
Company purchased an additional $17.4  million of Series A Preferred. The Company holds a 65%
voting interest and the remaining shareholders hold a  35% voting interest in AlphaCare Holdings.

Based on the Company’s 65% equity and voting interest  in AlphaCare  Holdings, the Company has

included the results of operations in  its  consolidated financial statements. The  Company reports the
results of operations of AlphaCare Holdings within  the Public Sector segment.

During the year ended December 31, 2013, the Company  accounted for its 7%  interest in
AlphaCare using the equity method and reported its results within the Public Sector segment. The
incremental 58% interest was accounted for  as a business combination achieved in stages. The
acquisition was accounted for using the acquisition method  of accounting.

On the Closing Date, the Company remeasured its preexisting investment in AlphaCare and

recognized a gain from such remeasurement. The  fair  value of the Company’s interest immediately
before the Closing Date was $2.2 million, which resulted in the Company recognizing a non-cash gain
of approximately $0.7 million which is included within interest and  other  income on  the consolidated
statements of comprehensive income  for the year ended December 31, 2013. The Company used the
guideline transaction method of the market approach to measure both the fair  value of the Company’s
preexisting investment and the fair value  of  the noncontrolling interest.

The other shareholders of AlphaCare Holdings  have  the right to exercise put options, requiring
the Company to purchase 50 percent  of  the remaining shares prior  to  January 1, 2017 provided certain
membership levels are attained. After December  31,  2016 the  other  shareholders of AlphaCare
Holdings have the right to exercise put options requiring  the Company to purchase all or  any portion
of the remaining shares. In addition,  after December 31, 2016 the Company has the right to purchase
all remaining shares. Noncontrolling  interests with redemption features, such as  put options, that are
not solely within the Company’s control are considered redeemable noncontrolling interest.
Redeemable non-controlling interest  is considered to be temporary  and is therefore reported in a
mezzanine level between liabilities and  stockholders’  equity on the Company’s consolidated balance
sheet at the greater of the initial carrying  amount  adjusted for the non-controlling interest’s share of
net income or loss or its redemption value. The Company recorded $10.6 million of redeemable
non-controlling interest in relation to the acquisition. As of December 31, 2013  the carrying value of
the noncontrolling interest exceeded the redemption value  and  therefore no adjustment to the carrying
value was required.

The purchase price has been  allocated based upon  the estimated fair  value  of net assets acquired
at the date of acquisition. A portion of  the excess purchase price over tangible net assets acquired has
been allocated to identified intangible assets totaling  $4.6 million, consisting of customer  contracts in
the amount of $3.8 million, which is  being amortized  over 10 years, and provider networks in the
amount of $0.8 million, which is being  amortized over 10 years. The  Company’s effective tax rate will
not be impacted by the non-deductible  amortization of these  identified intangibles. None of  the
goodwill is deductible for tax purposes. 

F-28

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

3. Acquisitions and Joint Ventures (Continued)

The estimated fair values of AlphaCare Holdings assets  acquired and liabilities assumed at the

date  of  the acquisition are summarized as  follows (in thousands):

Assets acquired:

Current assets (includes $6,249 of cash  and $7,900  of restricted cash) . .
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other identified intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill

$ 15,053
310
188
4,590
20,882

Total assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

41,023

Liabilities assumed:

Current liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total liabilities assumed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3,323
1,830

5,153

Net assets acquired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Less: net assets attributable to noncontrolling interest . . . . . . . . . . . . . . .

35,870
(10,554)

Net consideration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 25,316

As of December 31, 2013, finalization of the estimated intangibles remain  open and therefore are

subject to further estimation. The Company  will  make appropriate  adjustments to the purchase price
allocation prior to the completion of the measurement  period  as required.

In connection with the AlphaCare Holdings acquisition,  the Company incurred $0.3 million of
acquisition related costs that were expensed during the year ended December 31,  2013. These  costs are
included within direct service costs and other operating expenses  in the accompanying consolidated
statements of comprehensive income.

Pro Forma disclosures related to the  AlphaCare Holdings acquisition have been excluded  as

immaterial.

4. Benefit Plans

The Company has a defined contribution retirement  plan (the ‘‘401(k) Plan’’). Employee

participants can elect to contribute up  to  75 percent of their  compensation, subject to Internal Revenue
Service (‘‘IRS’’) deferral limitations. The Company makes contributions to the  401(k) Plan  based on
employee compensation and contributions. The  Company matches 50 percent  of each employee’s
contribution up to 6 percent of their  annual compensation. The  Company recognized $5.8 million,
$6.3 million and $7.4 million of expense for  the years ended December  31, 2011,  2012 and 2013,
respectively, for matching contributions  to the  401(k) Plan.

5. Long-Term Debt and Capital Lease Obligations

On December 9, 2011, the Company entered  into  a Senior Secured Revolving Credit Facility
Credit  Agreement with Citibank, N.A.,  Wells Fargo Bank, N.A.,  Bank of America, N.A., and  U.S.
Bank, N.A. that provides for up to $230.0 million of revolving loans with a  sublimit  of  up to
$70.0 million for the issuance of letters  of credit for the account of the Company (the ‘‘2011  Credit
Facility’’). Citibank, N.A., has assigned  a  portion of its interest in the 2011 Credit  Facility to Bank of

F-29

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

5. Long-Term Debt and Capital Lease Obligations (Continued)

Tokyo. The 2011 Credit Facility is guaranteed  by substantially all of the subsidiaries  of the Company
and is secured by substantially all of the assets of  the Company and the subsidiary guarantors. The 2011
Credit  Facility will mature on December 9,  2014.

Under the 2011 Credit Facility, the annual interest  rate on Revolving  Loan borrowings is equal  to

(i) in the case of U.S. dollar denominated loans,  the sum of a borrowing margin of 0.75 percent plus
the higher of the prime rate, one-half  of one percent in excess of the overnight  ‘‘federal funds’’ rate, or
the Eurodollar rate for one month plus  1.00 percent, or (ii) in the case of Eurodollar denominated
loans, the sum of a borrowing margin  of 1.75 percent  plus the  Eurodollar  rate for the selected interest
period. The Company has the option to borrow in  U.S. dollar denominated  loans or Eurodollar
denominated loans at its discretion. Letters of Credit  issued under the Revolving Loan Commitment
bear interest at the rate of 1.875 percent. The commitment commission on the  2011 Credit Facility  is
0.375 percent of the unused Revolving Loan Commitment.

The 2011 Credit Facility contains covenants that limit management’s discretion in operating the

Company’s business by restricting or  limiting the  Company’s ability,  among  other things,  to:

• incur or guarantee additional indebtedness or  issue preferred or redeemable stock;

• pay dividends and make other distributions;

• repurchase equity interests;

• make certain advances, investments and loans;

• enter into sale and leaseback transactions;

• create liens;

• sell and otherwise dispose of assets;

• acquire or merge or consolidate with another  company; and

• enter into some types of transactions with affiliates.

There were $32.0 million and $33.7 million  of  letters of credit outstanding at December 31, 2012

and 2013, respectively, and no Revolving Loan  borrowings at  December 31, 2012 or 2013.

There were no capital lease obligations at December 31, 2012 and $26.7 million of capital  lease

obligations at December 31, 2013. The Company’s capital lease obligations  represent amounts due
under leases for certain properties and  computer software and equipment. The recorded  gross cost  of
capital leased assets was $29.7 million at  December 31,  2013.

6. Stockholders’ Equity

Stock Compensation

At December 31, 2012 and 2013, the Company had equity-based employee incentive plans.  Prior to

May 18, 2011, the Company utilized  the 2008 Management Incentive Plan (the ‘‘2008 MIP’’), 2006
Management Incentive Plan (the ‘‘2006  MIP’’), 2003 Management Incentive Plan (the ‘‘2003 MIP’’)
and 2006 Directors’ Equity Compensation Plan (collectively the ‘‘Preexisting  Plans’’) for grants of stock
options, restricted stock, restricted stock units, and stock appreciation rights, to provide incentives to
officers, employees and non-employee  directors.

On February 18, 2011, the board of directors of the Company  approved the 2011 Management

Incentive Plan (‘‘2011 MIP’’), and the 2011 MIP  was  approved by the Company’s shareholders at the

F-30

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

6. Stockholders’ Equity (Continued)

2011 Annual Meeting of Shareholders on May 18,  2011. The 2011 MIP provides for the delivery of up
to a number of shares equal to (i) 5,000,000 shares of common stock, plus (ii) the number of shares
subject to outstanding awards under the Preexisting Plans which become available after shareholder
approval of the 2011 MIP as a result of  forfeitures, expirations, and in other permitted ways under the
share recapture provisions of the 2011 MIP. Delivery of shares under ‘‘full-value’’ awards  (awards other
than options or stock appreciation rights) will  be  counted  for each share delivered as 2.29 shares
against the total number of shares reserved under the  2011 MIP. Upon shareholder approval  of the
2011 MIP, no further awards were made under the Preexisting  Plans, and any shares that remained
available for new awards (i.e., were not  committed for outstanding  awards)  under the Preexisting Plans
were not carried forward to the 2011 MIP.

The 2011 MIP provides for awards of stock options, restricted stock  awards (‘‘RSAs’’), restricted
stock units (‘‘RSUs’’), stock appreciation rights,  cash-denominated awards and any combination of the
foregoing. A restricted stock unit is a notional account  representing the right to receive a share of the
Company’s Common Stock (or, at the Company’s option, cash in lieu  thereof) at some future date. In
general, stock options vest ratably on  each anniversary over the three years subsequent to grant, and
have a ten year life. With the exception  of the shares received by the principal owners of Partners, Rx,
RSAs generally vest on the anniversary of the grant. In  general, RSUs vest  ratably on each anniversary
over the three years subsequent to grant, assuming that the associated performance hurdle(s) for that
vesting year are met. Stock compensation expense is recognized using an accelerated method over the
vesting period based upon the continued employment of the RSU holder and  the probability of
achievement of the performance hurdle(s). RSUs  granted in 2011 have performance thresholds based
on EPS, while RSUs granted in 2012 and  2013 have  performance thresholds based on  EPS and return
on equity (‘‘ROE’’). At December 31, 2013, 2,289,039 shares of the  Company’s common stock remain
available for future grant under the Company’s 2011 MIP.

On February 18, 2011 the board of directors of the Company  approved the 2011 Employee Stock

Purchase Plan (‘‘2011 ESPP’’), and the  2011 ESPP was approved by  the Company’s shareholders at the
2011 Annual Meeting of Shareholders on May 18,  2011. The 2011 ESPP provides for up to 100,000
shares of the Company’s ordinary common stock to be issued. During the years ended December 31,
2012 and 2013, 23,346 and 28,715 shares of  the Company’s common stock were issued under the 2011
ESPP, respectively. At December 31, 2013,  47,939 shares of the Company’s common stock remain
available for future grant under the Company’s 2011 ESPP.

Stock Options

Summarized information related to the  Company’s stock  options for the  years  ended December 31,

2011, 2012 and 2013 is as follows:

Outstanding, beginning of period . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Outstanding, end of period . . . . . . . . . . . . . . . . . . . . . . .

F-31

2011

2012

Weighted
Average
Exercise
Price

$39.27
49.30
42.13
38.34
$42.65

Weighted
Average
Exercise
Price

$42.65
47.54
46.08
39.03
$44.35

Options

3,841,233
1,402,800
(444,939)
(530,854)
4,268,240

Options

3,775,586
1,217,958
(86,986)
(1,065,325)
3,841,233

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

6. Stockholders’ Equity (Continued)

Outstanding, beginning of period . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . . . . . . .

Options

4,268,240
1,047,133
(165,734)
(1,139,493)

Outstanding, end of period . . . . . . . . . . . . .

4,010,146

$44.35
53.18
49.66
41.53

$47.23

Vested and expected to vest at end of  period .

3,971,929

$47.19

Exercisable, end of period . . . . . . . . . . . . . .

1,971,716

$43.80

2013

Weighted
Average
Exercise
Price

Weighted
Average
Remaining Contractual
Term (in years)

Aggregate
Intrinsic
Value
(in thousands)

7.18

7.17

5.77

$50,902

$50,585

$31,763

The aggregate intrinsic value in the  table  above represents the total pre-tax intrinsic value (based

upon the difference between the Company’s closing stock price  on the last trading day of 2013  of
$59.91 and the exercise price) for all in-the-money options  as of December  31, 2013. This amount
changes based on the fair market value  of the Company’s  common stock.

The total pre-tax intrinsic value of options exercised  (based  on the  difference between the
Company’s closing stock price on the day the option was exercised  and  the  exercise price) during the
years ended December 31, 2011, 2012 and 2013 was $13.1  million, $6.4 million,  and $18.2 million,
respectively.

The weighted average grant date fair  value  per  share of substantially all stock  options granted
during the years ended December 31, 2011, 2012 and 2013  was  $12.72, $11.65 and $12.24, respectively,
as estimated using the Black- Scholes-Merton option  pricing model based on the  following  weighted
average assumptions:

Risk-free interest rate . . . . . . . . . . . . . . . . . . . . . . . . .
Expected life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expected volatility . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Expected dividend yield . . . . . . . . . . . . . . . . . . . . . . . .

1.63% 0.66% 0.67%

4 years

4 years

4 years

29.88% 30.30% 27.86%
0.00% 0.00% 0.00%

2011

2012

2013

For the years ended December 31, 2011,  2012 and 2013, expected  volatility was based  on the

historical volatility of the Company’s  stock price.

As of December 31, 2013, there was  $14.3 million  of total unrecognized compensation  expense
related to nonvested stock options that is expected  to  be  recognized over  a weighted average remaining
recognition period of 2.02 years. The  total fair value  of options vested during the  year  ended
December 31, 2013 was $11.5 million.

The benefits of tax deductions in excess of  recognized stock  compensation expense are reported as

a financing cash flow, rather than as  an operating cash flow. In the years ended  December 31,  2011,
2012 and 2013, approximately $2.0 million, $1.0  million and $3.2 million, respectively, of benefits of
such tax deductions related to stock compensation expense  were realized  and as such were reported as
financing cash flows. For the year ended December 31, 2013, the net change  to  additional paid-in
capital related to tax benefits (deficiencies) was $2.3  million which includes the  $3.2 million of excess
tax benefits offset  by $0.9 million of  tax deficiencies and adjustments to prior years’ tax  benefit from

F-32

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

6. Stockholders’ Equity (Continued)

exercise of stock options and vesting  of stock awards.  For the year ended December 31, 2012, the
change to additional paid-in capital related to tax benefits  (deficiencies) was $0.1 million which  includes
the $1.0 million of excess tax benefits  offset by $0.9  million of tax deficiencies and adjustments to prior
years’ tax benefit from exercise of stock  options  and  vesting of stock awards. For the year ended
December 31, 2011, the net change to additional paid-in capital  related to tax benefits (deficiencies)
was $(1.2) million which includes the  $2.0 million  of excess  tax  benefits offset by $3.2 million of tax
deficiencies and adjustments to prior years’ tax benefit from exercise of stock options  and vesting of
stock awards.

Restricted Stock Awards

Summarized information related to the  Company’s nonvested RSAs for the years ended

December 31, 2011, 2012 and 2013 is  as  follows:

2011

2012

2013

Outstanding, beginning of period . . . .
Awarded . . . . . . . . . . . . . . . . . . . . .
Vested . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . .

Shares

22,309
18,748
(22,309)
—

Outstanding, ending of period . . . . . .

18,748

Weighted
Average
Grant Date
Fair Value

$39.23
52.11
39.23
—

$52.11

Weighted
Average
Grant Date
Fair Value

$52.11
42.25
52.11
—

$42.25

Weighted
Average
Grant  Date
Fair Value

$ 42.25
56.59
(42.25)
—

Shares

23,672
192,165
(23,672)
—

192,165

$ 56.59

Shares

18,748
23,672
(18,748)
—

23,672

As of December 31, 2013, there was  $9.5 million  of unrecognized  stock compensation  expense

related to nonvested restricted stock  awards. This cost is  expected  to  be  recognized over a  weighted-
average period of 2.61 years.

Restricted Stock Units

Summarized information related to the Company’s  nonvested RSUs for  the  years  ended

December 31, 2011, 2012 and 2013 is  as follows:

2011

2012

2013

Outstanding, beginning of period . . . .
Awarded . . . . . . . . . . . . . . . . . . . . .
Vested . . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . .

Shares

190,488
115,003
(90,853)
(8,300)

Outstanding, ending of period . . . . . .

206,338

Weighted
Average
Grant Date
Fair Value

$38.43
49.14
37.50
42.94

$44.63

Weighted
Average
Grant Date
Fair Value

$44.63
47.48
41.81
47.43

$47.38

Shares

206,338
131,913
(99,976)
(35,585)

202,690

Weighted
Average
Grant  Date
Fair  Value

$47.38
52.62
46.72
49.79

$50.21

Shares

202,690
98,580
(95,138)
(11,219)

194,913

F-33

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

6. Stockholders’ Equity (Continued)

As of December 31, 2013, there was  $3.5 million  of unrecognized stock compensation  expense
related to nonvested restricted stock  units. This cost is expected to be recognized over  a weighted-
average period of 2.79 years.

Common Stock Warrants

On January 5, 2004, the Company issued 570,825 warrants  to purchase common stock  of the

Company at a purchase price of $30.46 per share at  anytime until January 5, 2011 and at an
approximate fair value per warrant of $9.44 (‘‘2004 Warrants’’). As of December  31, 2010, 44,561 of
these 2004 Warrants remained outstanding. In January 2011, 31,362 warrants were exercised  and the
remaining 13,199 warrants were forfeited. There  were no warrants outstanding as  of December 31,
2013.

Income per Common Share

The following table reconciles income (numerator)  and shares (denominator) used in  the
Company’s computations of net income  per  share for  the years ended December 31, 2011,  2012 and
2013 (in thousands, except per share  data):

Numerator:
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$129,623

$151,027

$125,261

2011

2012

2013

Denominator:
Weighted average number of common shares outstanding—basic . . . .
Common stock equivalents—stock options . . . . . . . . . . . . . . . . . . .
Common stock equivalents—restricted stock awards . . . . . . . . . . . .
Common stock equivalents—restricted stock units . . . . . . . . . . . . .
Common stock equivalents—employee stock purchase plan . . . . . .

Weighted average number of common shares outstanding—diluted . . .

Net income per common share—basic . . . . . . . . . . . . . . . . . . . . . . .

Net income per common share—diluted . . . . . . . . . . . . . . . . . . . . . .

30,478
480
9
91
—

31,058

27,386
406
11
77
2

27,882

27,054
564
13
42
2

27,675

$

$

4.25

4.17

$

$

5.51

5.42

$

$

4.63

4.53

The weighted average number of common shares outstanding  for  the years ended December 31,

2011, 2012 and 2013 was calculated using outstanding shares of  the Company’s common  stock.
Common stock equivalents included  in the calculation of diluted weighted average common  shares
outstanding for the years ended December 31,  2011, 2012  and 2013 represent stock options to purchase
shares of the Company’s common stock,  restricted stock awards, restricted stock units  and stock
purchased under the ESPP.

For the years ended December 31, 2011,  2012 and 2013, the  Company had additional potential
dilutive securities outstanding representing  1.0 million, 2.2 million and  0.8 million options, respectively,
that were not included in the computation of dilutive securities because they were anti-dilutive  for such
periods. Had these shares not been anti-dilutive, all  of  these shares would  not  have been included in

F-34

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

6. Stockholders’ Equity (Continued)

the net income per common share calculation  as the  Company uses the treasury  stock method of
calculating diluted shares.

Stock Repurchases

The Company’s board of directors has  previously authorized a series  of  stock repurchase plans.
Stock repurchases for each such plan  could  be  executed through  open market repurchases, privately
negotiated transactions, accelerated share repurchases or other means. The  board of directors
authorized management to execute stock  repurchase  transactions from time to time and  in such
amounts and via such methods as management deemed  appropriate. Each stock repurchase program
could be limited or terminated at any  time  without prior notice.

On July 27, 2010 the Company’s board of directors  approved  a stock repurchase plan which

authorized the Company to purchase  up to $350 million of its outstanding common stock  through
July 28, 2012. On February 18, 2011,  the Company’s board of directors  increased the stock repurchase
program by an additional $100 million,  to a total  of  $450 million. Pursuant to this program, the
Company made open market purchases of 1,684,510 shares of the Company’s common stock at an
average price of $48.36 per share for an  aggregate cost of $81.5 million (excluding broker commissions)
during the period from November 3,  2010 through December 31, 2010. Pursuant  to  this program, the
Company made open market purchases of 7,534,766 shares of the Company’s common stock at an
average price of $48.91 per share for an  aggregate cost of $368.5 million (excluding broker
commissions) during the period January 1,  2011  through November 10, 2011, which was the  date the
repurchase program was completed.

On October 25, 2011 the Company’s board of directors  approved  a stock  repurchase plan which

authorized the Company to purchase  up to $200 million of its outstanding common stock  through
October 25, 2013. On July 24, 2013 the Company’s board of directors approved an increase and
extension of the stock repurchase plan which  authorizes the Company to purchase up to $300 million
of its outstanding stock through October  25, 2015.  Pursuant  to  this program, the Company made open
market purchases of 671,776 shares of the Company’s common stock at  an average price of $48.72 per
share for an aggregate cost of $32.7  million (excluding broker  commissions) during the period from
November 11, 2011 through December  31, 2011. Pursuant to this program, the Company made open
market purchases of 459,252 shares of the Company’s common stock at  an average price of $50.27 per
share for an aggregate cost of $23.1  million (excluding broker  commissions) during 2012. Pursuant to
this  program, the Company made open market purchases of 1,159,871 shares of  the Company’s
common stock at an average price of $51.83  per  share  for an aggregate cost of $60.1  million (excluding
broker commissions) during 2013.

During the period from January 1, 2014 through February  26, 2013, the Company made additional

open market purchases of 177,227 shares of the  Company’s common  stock at an  aggregate cost of
$10.6 million (excluding broker commissions).

Recent Sales of Unregistered Securities

On January 28, 2011, the Company and Blue Shield  of  California  (‘‘Blue Shield’’) entered into a

Share Purchase Agreement (the ‘‘Share  Purchase Agreement’’) pursuant to which on January 31,  2011

F-35

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

6. Stockholders’ Equity (Continued)

Blue Shield purchased 416,840 shares of  the Company’s Common Stock (the ‘‘Shares’’) for a total
purchase price of $20 million. The Shares were  issued to Blue Shield, an accredited investor, in a
private  placement pursuant to Regulation D  of the  Securities Act. Blue Shield  agreed not to transfer
such Shares for a two year period, except in the  event of any change  in control of the Company as
defined in the Share Purchase Agreement. The  purchase  price for the Shares issued was determined
taking into account the recent trading price  of the Company’s  Common Stock on NASDAQ and the
restrictions on transfer of the Shares agreed  to  by Blue Shield.

On September 6, 2013, the Company and Partners Rx entered into a Merger Agreement pursuant

to which on October 1, 2013 certain  principal owners of Partners Rx purchased 175,596 shares of the
Company’s restricted stock for a total purchase price of $10 million. The  purchase  price of the shares
was equal to the average of the closing prices of the Company’s  stock for  the five trading day period on
the day  prior to the execution of the Merger Agreement. The shares received  by  such principal owners
of Partners Rx are subject to vesting  over three years with 50%  vesting on the  second anniversary of
the acquisition and 50% vesting on the  third anniversary of the  acquisition,  conditioned on continued
employment with the Company on the applicable  vesting dates. The shares were issued to the principal
owners of Partners Rx in a private placement pursuant  to  Section 4(a)(2)  of the Securities Act.

7. Income Taxes

Income Tax Expense

The components of income tax expense (benefit) for the following years ended December  31 were

as follows (in thousands):

Income taxes currently payable:

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$51,195
5,534

$18,345
2,187

$37,691
3,445

2011

2012

2013

Deferred income taxes (benefits):

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

56,729

20,532

41,136

8,644
(336)

8,308

14,922
2,384

17,306

(1,726)
514

(1,212)

Total income tax expense . . . . . . . . . . . . . . . . . . . .

$65,037

$37,838

$39,924

F-36

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

7. Income Taxes (Continued)

Total income tax expense for the years  ended December 31 was different from the amount
computed using the statutory federal  income  tax  rate of 35 percent for  the following reasons  (in
thousands):

Income tax expense at federal statutory rate . . . . . .
State income taxes, net of federal income tax

benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax contingencies reversed due  to statute closings . .
Other-net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2011

2012

2013

$ 68,458

$ 67,107

$ 57,815

7,013
(12,521)
2,087

6,812
(37,093)
1,012

4,412
(25,299)
2,996

Total income tax expense . . . . . . . . . . . . . . . . . . . .

$ 65,037

$ 37,838

$ 39,924

Deferred Income Taxes

The significant components of deferred tax assets and liabilities at December 31  were as  follows

(in thousands):

Deferred tax assets:
Operating loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . .
Share-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other accrued compensation . . . . . . . . . . . . . . . . . . . . . . . . .
Community reinvestment reserves . . . . . . . . . . . . . . . . . . . . . .
Claims reserves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred Revenue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other non-deductible accrued liabilities . . . . . . . . . . . . . . . . . .
Indirect tax benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2012

2013

$ 10,116
16,225
3,891
6,276
7,244
2,408
8,082
5,897
1,282

$ 8,604
15,926
7,619
550
8,005
6,708
13,018
4,804
987

Total deferred tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Valuation allowance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

61,421
(3,130)

66,221
(3,102)

Deferred tax assets after valuation allowance . . . . . . . . . . . . . .

58,291

63,119

Deferred tax liabilities:
Depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of goodwill and intangible assets . . . . . . . . . . . . .
Other deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . .

(44,728)
(15,782)
(169)

(43,417)
(20,615)
(3,603)

Total deferred tax liabilities . . . . . . . . . . . . . . . . . . . . . . . . . .

(60,679)

(67,635)

Net deferred tax assets (liabilities) . . . . . . . . . . . . . . . . . . . . .

$ (2,388) $ (4,516)

The Company has federal NOLs as of  December 31, 2013  of $3.6 million available to reduce
future federal taxable income. These  NOLs,  if  not  used,  will expire in  2017 through 2019  and are
subject to examination and adjustment by the IRS.  Utilization of  these NOLs  is also  subject to certain
timing limitations, although the Company does  not  believe these  limitations  will  restrict its ability to use

F-37

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

7. Income Taxes (Continued)

any federal NOLs before they expire.  The Company has  state  NOLs as of December 31, 2013 of
$152.3 million available to reduce future  state  taxable income  at certain subsidiaries. Most of these
NOLs, if not used, will expire in 2017  through 2022 and are subject to examination and  adjustment by
the respective state tax authorities.

The Company’s valuation allowances  against deferred tax  assets were $3.1 million  as of
December 31, 2012 and 2013, mostly relating to uncertainties regarding the  eventual realization  of
certain state net operating loss carryforwards (‘‘NOLs’’). Determination of the amount of deferred tax
assets considered realizable requires significant judgment and estimation regarding the forecasts of
future taxable income which are consistent  with  the plans and estimates the Company uses to manage
the underlying businesses. Although consideration is also given to potential  tax planning strategies
which  might be available to improve  the realization of deferred tax assets,  none were identified which
were both prudent and reasonable. The  Company believes taxable income expected to be generated in
the future will be sufficient to support realization of the Company’s deferred tax assets, as reduced by
valuation allowances. This determination is based  upon its consistent overall earnings history and future
earnings expectations. Other than deferred tax benefits attributable to operating loss carryforwards,
there are no time constraints within which the  Company’s deferred tax assets must be realized. Changes
in these estimates in the future could  materially  affect the Company’s financial condition and results of
operations. Reversals of valuation allowances are recorded as reductions to income tax expense in the
period they occur.

Uncertain Tax Positions

A reconciliation of the beginning and  ending amount of gross unrecognized tax benefits is as

follows (in thousands):

Balance as of beginning of period . . . . . . . . . . . . .
Additions for current year tax positions . . . . . . . . .
Additions for tax positions of prior years . . . . . . . .
Reductions for tax positions of prior  years . . . . . . .
Reductions due to  lapses of applicable statutes of

2011

2012

2013

$111,594
3,240
948
(1,492)

$ 99,230
1,904
403
(1,618)

$ 56,601
2,367
214
(396)

limitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(15,011)

(43,297)

(28,606)

Reductions due to  settlements with taxing

authorities . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(49)

(21)

(4)

Balance as of end of period . . . . . . . . . . . . . . . . . .

$ 99,230

$ 56,601

$ 30,176

If these unrecognized tax benefits had been realized as of December 31, 2012 and 2013,

$45.1 million and $23.3 million, respectively,  would have reduced income tax expense.

The Company continually performs a  comprehensive review  of its  tax  positions  and accrues
amounts for tax contingencies related  to uncertain tax  positions. Based upon  these reviews, the status
of ongoing tax audits, and the expiration of applicable statutes of limitations, accruals are adjusted as
necessary. The tax benefit from an uncertain  tax position is recognized  when it is more  likely than not

F-38

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

7. Income Taxes (Continued)

that, based on technical merit, the position will be sustained upon examination, including resolution of
any related appeals or litigation processes.

The Company also adjusts these liabilities  for unrecognized  tax  benefits when its  judgment changes

as a result of the evaluation of new information not previously available. However, the ultimate
resolution of a disputed tax position  following an examination by a taxing  authority  could  result in a
payment that is materially different from  that accrued by the Company. These differences are reflected
as increases or decreases to income tax  expense in the period in which they are determined.  However,
reversals of unrecognized tax benefits  related to deductions  for stock  compensation in excess of the
related book expense are recorded as  increases  in additional paid-in capital. To the extent reversals of
unrecognized tax benefits cannot be  specifically traced  to  these excess deductions  due  to  complexities in
the tax law, the Company records the  tax benefit  for such reversals to additional paid-in capital  on a
pro-rata basis.

The statutes of limitations regarding  the assessment  of federal and certain state and local income
taxes for 2009 expired during 2013. As a  result, $28.6 million of unrecognized tax benefits recorded  as
of December 31, 2012 were reversed  in the current year as a result of statute  expirations, of which
$23.2 million is reflected as a reduction to income tax expense, $3.9 million as  an increase to additional
paid-in capital, and the remainder as  a  decrease to deferred tax assets. Additionally, $2.1 million of
accrued interest was reversed in 2013 and reflected  as a reduction to income tax expense due to the
closing of statutes of limitations on tax assessments.

The statutes of limitations regarding  the assessment  of federal and certain state and local income
taxes for 2008 expired during 2012. As a  result, $43.3 million of unrecognized tax benefits recorded  as
of December 31, 2011 were reversed  in 2012 as  a result  of  statute expirations, of which $35.7 million is
reflected as a reduction to income tax  expense,  $6.2 million  as an increase to additional paid-in capital,
and the remainder as a decrease to deferred  tax assets.  Additionally, $1.4  million of  accrued interest
and $0.8 million of unrecognized state tax benefits were reversed in 2012 and reflected as reductions to
income tax  expense due to the closing of  statutes of limitations on tax assessments and changes in  tax
return  elections, respectively.

With few exceptions, the Company is no longer subject  to income tax assessments by tax

authorities for years ended prior to 2010. Further,  it  is  reasonably possible the statutes of  limitations
regarding the assessment of federal and  most  state and local income taxes  for 2010 could expire during
2014. The Company anticipates that up  to  $19.5 million  of  unrecognized tax benefits  recorded as of
December 31, 2013 could be reversed during 2014 as a result of statute expirations,  of which
$16.0 million would be reflected as a reduction to income tax expense,  $2.6 million as an increase to
additional paid-in capital, and the remainder  as a decrease to deferred tax assets. All such reversals
would be reflected as discrete adjustments during the quarter in which the respective statute expiration
occurs, primarily in the third quarter.

As of December 31, 2012 and 2013, the Company had accrued  approximately  $2.7 million and
$1.5 million, respectively, for the potential payment of interest and penalties (net of indirect benefits).
The Company accrues interest and penalties related to unrecognized tax benefits in its  provision for
income taxes. During the years ended December 31, 2011, 2012 and 2013, the Company recorded
approximately $(0.9) million, $(0.1) million and $(1.2) million in interest and penalties.

F-39

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

8. Supplemental Cash Flow Information

Supplemental cash flow information for the years ended December 31, 2011, 2012 and 2013 is as

follows (in thousands):

Income taxes paid, net of refunds . . . . . . . . . . . . . . . .

$50,324

$57,663

$65,511

Interest paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 1,521

$ 1,594

$ 2,264

Assets acquired through capital leases . . . . . . . . . . . . .

$ — $ — $29,739

2011

2012

2013

9. Commitments and Contingencies

Insurance

The Company maintains a program of  insurance coverage for  a  broad range of risks in its business.

The Company has renewed its general,  professional and managed  care  liability  insurance policies with
unaffiliated insurers for a one-year period from  June 17, 2013 to June 17, 2014. The general  liability
policy is written on an ‘‘occurrence’’ basis, subject  to  a $0.05 million per claim un-aggregated
self-insured retention. The professional  liability  and managed care errors and omissions  liability  policies
are written on a ‘‘claims-made’’ basis, subject to a  $1.0 million  per  claim  ($10.0  million  per  class action
claim) un-aggregated self-insured retention  for  managed care errors and omissions liability, and  a
$0.05 million per claim un-aggregated self-insured retention for professional liability.

The Company maintains a separate general and professional liability insurance  policy with an

unaffiliated insurer for its Specialty Pharmaceutical  Management  business.  The  Specialty
Pharmaceutical Management insurance policy has  a one-year  term for the period  June  17, 2013 to
June 17, 2014. The general liability policy is written  on an  ‘‘occurrence’’ basis and  the professional
liability policy is written on a ‘‘claims-made’’ basis,  subject to a  $0.05 million  per  claim  and
$0.25 million aggregated self-insured retention.

The Company maintains separate professional liability insurance policies  with unaffiliated insurers

for its Maricopa Contract business for  the behavioral  health  direct care facilities, all of  which were
divested at  various times prior to September  1, 2009.  The  Maricopa Contract  professional  liability
insurance policies effective dates were from September 1, 2008  to  September  1, 2009. The  Company
purchased a five-year extended reporting period for  the professional liability policies effective
September 1, 2009 for the period September 1, 2009  to  September 1, 2014, subject to a $0.5 million  per
claim un-aggregated self-insured retention. The professional liability policies are  written  on a
‘‘claims-made’’ basis.

The Company is responsible for claims  within its self-insured retentions, and for portions  of claims

reported after the  expiration date of the policies if they are not  renewed, or  if  policy limits  are
exceeded. The Company also purchases excess liability coverage in an amount that management
believes to be reasonable for the size  and profile  of  the organization.

Regulatory Issues

The managed healthcare industry is subject to numerous  laws  and  regulations. The subjects of such

laws and regulations cover, but are not limited to, matters  such as licensure, accreditation, government

F-40

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

9. Commitments and Contingencies (Continued)

healthcare program participation requirements, information  privacy and security,  reimbursement for
patient services, and Medicare and Medicaid fraud and abuse. Over the  past several years, government
activity has increased with respect to investigations and/or allegations concerning possible violations  of
fraud and abuse and false claims statutes and/or regulations by healthcare organizations and insurers.
Entities that are found to have violated  these laws and regulations may  be  excluded from participating
in government healthcare programs, subjected  to  fines or penalties or required to repay amounts
received from the government for previously billed patient services. Compliance with such laws and
regulations can be subject to future government review and interpretation,  as well as regulatory actions
unknown or unasserted at this time.

In addition, regulators of certain of the Company’s subsidiaries may exercise certain  discretionary

rights under regulations including increasing their supervision  of  such entities, requiring additional
restricted cash or other security or seizing or otherwise taking control of the assets and operations of
such subsidiaries.

Legal

The Company’s operating activities entail significant risks of liability. From time to time, the
Company is subject to various actions and claims  arising from the acts or omissions of  its employees,
network providers or other parties. In  the normal course of business, the Company  receives reports
relating to deaths and other serious incidents involving  patients whose care is being managed  by  the
Company. Such incidents occasionally give rise to malpractice, professional negligence and other related
actions and claims against the Company or  its  network  providers. Many of these actions and claims
received by the Company seek substantial damages and therefore require the  Company to incur
significant fees and costs related to their defense.

On July 25, 2012, the Company filed a lawsuit currently pending in the United States District
Court for the District of Connecticut  against two  former employees and a  corporation partially-owned
by one of such former employees asserting claims  for violation of contractual restrictive covenants and
common law obligations owed to the  Company arising from actions  of such former employees in
connection with their employment by  the defendant corporation. The  Company’s complaint alleges
claims for breach of contract and breach of  the covenant of good dealing against the individual former
employees; tortious interference with  contract against the defendant corporation; and  violation of the
Connecticut Uniform Trade Secrets Act, civil  conspiracy, and violation of the Connecticut Unfair Trade
Practices Act against all defendants arising out of activity  undertaken by the former employees on
behalf of the defendant corporation  in  competition  with  the Company’s specialty pharmacy business.
The Company is seeking a permanent  injunction and recovery of compensatory and punitive  damages
and an award of attorneys’ fees and costs. On December 18, 2012, the  defendant  corporation filed
counterclaims against the Company in which it  asserts tortious interference with business expectancy,
abuse of process, and violation of the  Connecticut  Unfair  Trade Practices Act arising out of the
Company’s efforts to enforce its contractual and legal rights.  On June 10, 2013, the defendant
corporation disclosed an alleged damages computation in the amount of $155 million  in lost profits
plus unspecified business diminution  damages. The Company believes the counterclaims and damages
calculations of the defendant corporation are without merit  and is defending them vigorously.

The Company is also subject to or party  to  certain class  actions and other litigation  and claims

relating to its operations or business  practices. In the  opinion of management, the Company has

F-41

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

9. Commitments and Contingencies (Continued)

recorded  reserves that are adequate to cover litigation, claims  or assessments  that  have been or  may be
asserted against the Company, and for which the outcome is probable and reasonably estimable.
Management believes that the resolution of such litigation and claims will not have a  material  adverse
effect on the Company’s financial condition or results of operations; however, there can be no
assurance in this regard.

Operating Leases

The Company leases certain of its operating facilities and equipment. The  leases, which expire at
various dates through January 2025, generally require the  Company to pay all maintenance,  property
tax and insurance costs.

At December 31, 2013, aggregate amounts of future minimum payments under operating  leases
were as follows: 2014—$16.8 million; 2015—$15.9  million; 2016—$14.5  million; 2017—$12.4 million;
2018—$11.1 million; 2019 and beyond—$35.6 million. Operating lease obligations include estimated
future lease payments for both open  and closed  offices.

At December 31, 2013, aggregate amounts of future minimum rentals to be received  under
operating subleases were as follows:  2014—$0.5 million and 2015—$0.3 million. Operating sublease
rentals to be received relate primarily to behavioral  health direct care facilities transitioned to third
parties pursuant to the Maricopa Contract.

Rent expense is recognized on a straight-line basis over the  terms of the leases. Rent expense  was
$19.3 million, $19.5 million and $15.2  million  for the years ended December 31, 2011, 2012 and 2013,
respectively.

Capital Leases

At December 31, 2013, aggregate future amounts of minimum payments under capital leases, net
of leasehold improvement allowances,  were  as follows: 2014—$0.9 million; 2015—$2.1 million; 2016—
$3.2 million; 2017—$3.3 million; 2018—$3.4 million; 2019 and beyond—$21.3 million.  Included in the
future amounts payable under capital lease commitments is imputed interest of $7.5 million.

Restructuring Activities

In connection with various restructuring  activities  initiated in  2013, the Company anticipates it will

incur approximately $17.7 million in  restructuring  costs related to contract terminations and
organizational changes made in an effort to improve its ability to execute its strategy. These
restructuring costs include $12.8 million  of employee  termination costs, $2.5 million of asset impairment
charges and $2.4 million of lease termination and exit costs. Projected  restructuring costs by segment
are Public Sector $8.2 million, Commercial $5.7 million  and Corporate $3.8 million.  For  the year ended
December 31, 2013, the Company incurred  $15.3 million  of  restructuring costs which represents  the
employee termination and asset impairment charges.  The restructuring costs incurred by segment for
the year ended December 31, 2013 were  Public Sector $6.8 million, Commercial  $4.7 million and
Corporate $3.8 million. The restructuring costs are included in direct service costs and other  operating
expenses in the consolidated statements of  comprehensive income. At December 31, 2013,  a remaining
liability associated  with employee termination costs of  $12.5 million  is included in accrued liabilities  on
the Company’s consolidated balance  sheets.

F-42

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

10. Business Segment Information

The accounting policies of the Company’s  segments are the same as  those described in Note 1—

‘‘General.’’ The Company evaluates performance of its segments  based on profit or loss from
operations before stock compensation expense, depreciation and amortization, interest expense, interest
and other income, gain on sale of assets,  special charges or benefits, and income taxes  (‘‘Segment
Profit’’).  Management uses Segment Profit information for  internal reporting and control  purposes and
considers it important in making decisions  regarding the allocation of capital and  other resources, risk
assessment and employee compensation, among other  matters. Public Sector subcontracts with
Pharmacy Management to provide pharmacy benefits management  services for certain  of Public
Sector’s customers. As such, revenue and cost of care related to this intersegment arrangement are
eliminated. The Company’s segments are defined  previously.

The following tables summarize, for the periods  indicated, operating  results by business segment

(in thousands):

Commercial

Public
Sector

Specialty
Solutions Management Elimination Consolidated

Pharmacy

Corporate
and

Year Ended December 31, 2011
Managed care and other revenue . $ 561,780 $ 1,459,659 $ 344,335 $ 268,987 $ (82,770) $ 2,551,991
247,409
Dispensing revenue . . . . . . . . . . .
(1,784,724)
Cost of care . . . . . . . . . . . . . . . .
— (232,038)
Cost of goods sold . . . . . . . . . . . .
(529,634)
Direct  service costs and other . . . .
17,418
Stock compensation expense(1) . .

— 247,409
(76,544)
— (232,038)
(127,598)
817

(314,178) (1,271,532) (205,240)

—
(152,760)
839

—
(67,227)
872

(120,368)
13,327

(61,681)
1,563

—
82,770

—

—

Segment profit (loss) . . . . . . . . . . $ 95,681 $

121,772 $ 78,977 $ 81,033 $(107,041) $

270,422

Identifiable assets by business

segment(2)

Restricted cash . . . . . . . . . . . . . . $ 18,319 $
Net accounts receivable . . . . . . . .
Investments . . . . . . . . . . . . . . . . .
Pharmaceutical inventory . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . .
. . . . .
Other intangible assets, net

26,822
5,320
—
120,485
3,228

— $

— $

164,479 $
28,331
131,261

1,398
—
— 39,567
— 104,549
9,632
—

52,024
—
—
201,905
31,729

2,996 $
13,031
64,322
—
—
—

185,794
121,606
200,903
39,567
426,939
44,589

F-43

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

10. Business Segment Information (Continued)

Commercial

Public
Sector

Specialty
Solutions Management Elimination Consolidated

Pharmacy

Corporate
and

Year Ended December 31, 2012
Managed care and other revenue . $ 728,512 $ 1,620,875 $ 349,133 $ 227,669 $ (69,090) $ 2,857,099
Dispensing revenue . . . . . . . . . . .
350,298
(2,071,890)
Cost of care . . . . . . . . . . . . . . . .
— (328,414)
Cost of goods sold . . . . . . . . . . . .
(557,512)
Direct  service costs and other . . . .
17,783
Stock compensation expense(1) . .

— 350,298
(61,759)
— (328,414)
(111,593)
1,007

(437,518) (1,413,320) (228,383)

—
(172,035)
532

—
(89,129)
1,111

(129,337)
13,566

(55,418)
1,567

—
69,090

—

—

Segment profit (loss) . . . . . . . . . . $ 119,491 $

119,537 $ 66,899 $ 77,208 $(115,771) $

267,364

Identifiable assets by business

segment(2)

Restricted cash . . . . . . . . . . . . . . $ 18,254 $
Net accounts receivable . . . . . . . .
Investments . . . . . . . . . . . . . . . . .
Pharmaceutical inventory . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . .
. . . . .
Other intangible assets, net

39,678
21,273
—
120,485
2,152

— $

— $ 60,534 $

147,766 $
27,415
101,093

7,580
—
— 45,727
— 104,549
7,877
—

65,755

(2,175)
— 111,324
—
—
—
201,905
—
24,906

226,554
138,253
233,690
45,727
426,939
34,935

F-44

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

10. Business Segment Information (Continued)

Commercial

Public
Sector

Specialty
Solutions Management Elimination Consolidated

Pharmacy

Corporate
and

Year Ended December 31, 2013
Managed care and other revenue . $ 766,841 $ 1,757,933 $ 375,818 $ 228,705 $ (66,248) $ 3,063,049
PBM and dispensing revenue . . . .
483,268
(2,232,976)
Cost of care . . . . . . . . . . . . . . . .
— (455,601)
Cost of goods sold . . . . . . . . . . . .
(619,546)
Direct  service costs and other . . . .
21,252
Stock compensation expense(1) . .

— 483,268
(59,227)
— (455,601)
(128,427)
1,172

(469,478) (1,523,023) (247,496)

—
(122,819)
1,038

—
(172,491)
503

(138,475)
16,909

(57,334)
1,630

—
66,248

—

—

Segment profit (loss) . . . . . . . . . . $ 125,375 $

113,129 $ 72,618 $ 69,890 $(121,566) $

259,446

Identifiable assets by business

segment(2)

Restricted cash . . . . . . . . . . . . . . $ 25,107 $
Net accounts receivable . . . . . . . .
Investments . . . . . . . . . . . . . . . . .
Pharmaceutical inventory . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . .
. . . . .
Other intangible assets, net

50,407
16,491
—
120,485
1,076

— $

— $ 14,938 $

196,651 $
62,977
92,966

7,368
—
— 49,609
104,549
6,123

20,882
4,590

115,527
—
—
242,290
57,905

1,906
98,856
—
—
—

236,696
238,185
208,313
49,609
488,206
69,694

(1) Stock compensation expense is included in direct service costs and  other  operating expenses,

however this amount is excluded from the  computation of segment  profit since  it is managed  on a
consolidated basis.

(2) Identifiable assets by business segment are those assets that  are  used in the operations of each
segment. The remainder of the Company’s  assets cannot be specifically identified by segment.

The following table reconciles Segment  Profit to consolidated income before income taxes  for the

years ended December 31, 2011, 2012 and 2013 (in thousands):

2011

2012

2013

Segment Profit . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock compensation expense . . . . . . . . . . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . .
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest and other income . . . . . . . . . . . . . . . . . . .

$270,422
(17,418)
(58,623)
(2,502)
2,781

$267,364
(17,783)
(60,488)
(2,247)
2,019

$259,446
(21,252)
(71,994)
(3,000)
1,985

Income before income taxes . . . . . . . . . . . . . . . . .

$194,660

$188,865

$165,185

F-45

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

11. Selected Quarterly Financial Data (Unaudited)

The following is a summary of the unaudited  quarterly results of  operations  for the  years  ended

December 31, 2012 and 2013 (in thousands, except  per  share amounts):

For the Quarter Ended

March 31,
2012

June 30,
2012

September 30,
2012

December 31,
2012

Fiscal Year Ended December 31, 2012
Net revenue:

Managed care and other . . . . . . . . . . . . . . . . . . . .
Dispensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$686,059
87,154

$716,998
88,475

$711,092
87,345

Total net revenue . . . . . . . . . . . . . . . . . . . . . . . . . .

773,213

805,473

798,437

Costs and expenses:

Cost of care . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cost of goods sold . . . . . . . . . . . . . . . . . . . . . . . .
Direct  service costs and other operating

expenses(1) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . .
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest and other income . . . . . . . . . . . . . . . . . .

505,293
81,038

521,830
82,855

516,238
81,662

136,589
14,781
600
(412)

140,333
15,152
576
(857)

135,574
15,239
537
(350)

Total costs and expenses . . . . . . . . . . . . . . . . . . . . .

737,889

759,889

748,900

Income before income taxes . . . . . . . . . . . . . . . . . . .
Provision for income taxes . . . . . . . . . . . . . . . . . . . .

35,324
14,534

45,584
18,611

49,537
(16,725)

$742,950
87,324

830,274

528,529
82,859

145,016
15,316
534
(400)

771,854

58,420
21,418

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 20,790

$ 26,973

$ 66,262

$ 37,002

Weighted average number of common shares

outstanding—basic . . . . . . . . . . . . . . . . . . . . . . . .

27,199

27,317

27,521

27,505

Weighted average number of common shares

outstanding—diluted . . . . . . . . . . . . . . . . . . . . . .

27,747

27,717

28,042

28,020

Net income per common share—basic: . . . . . . . . . . .

Net income per common share—diluted:

. . . . . . . . .

$

$

0.76

0.75

$

$

0.99

0.97

$

$

2.41

2.36

$

$

1.35

1.32

F-46

MAGELLAN HEALTH SERVICES, INC. AND  SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

December 31, 2013

11. Selected Quarterly Financial Data (Unaudited) (Continued)

For the Quarter Ended

March 31,
2013(3)

June 30,
2013(3)

September 30,
2013(3)

December 31,
2013

Fiscal Year Ended December 31, 2013
Net revenue:

Managed care and other . . . . . . . . . . . . . . . . . . . .
PBM and dispensing . . . . . . . . . . . . . . . . . . . . . .

$722,589
99,172

$746,720
96,028

$770,113
103,485

$ 823,627
184,583

Total net revenue . . . . . . . . . . . . . . . . . . . . . . . . . .

821,761

842,748

873,598

1,008,210

Costs and expenses:

Cost of care . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cost of goods sold . . . . . . . . . . . . . . . . . . . . . . . .
Direct  service costs and other operating

expenses(2) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation and amortization . . . . . . . . . . . . . . .
Interest expense . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest and other income . . . . . . . . . . . . . . . . . .

525,027
93,512

537,630
90,175

564,537
97,503

139,627
16,170
610
(353)

144,497
16,946
792
(358)

156,834
17,654
789
(291)

Total costs and expenses . . . . . . . . . . . . . . . . . . . . .

774,593

789,682

837,026

Income before income taxes . . . . . . . . . . . . . . . . . . .
Provision for income taxes . . . . . . . . . . . . . . . . . . . .

47,168
19,110

53,066
21,586

36,572
(10,660)

605,782
174,411

178,588
21,224
809
(983)

979,831

28,379
9,888

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 28,058

$ 31,480

$ 47,232

$

18,491

Weighted average number of common shares

outstanding—basic . . . . . . . . . . . . . . . . . . . . . . . .

27,110

26,829

26,990

27,285

Weighted average number of common shares

outstanding—diluted . . . . . . . . . . . . . . . . . . . . . .

27,648

27,338

27,704

28,008

Net income per common share—basic: . . . . . . . . . . .

Net income per common share—diluted:

. . . . . . . . .

$

$

1.03

1.01

$

$

1.17

1.15

$

$

1.75

1.70

$

$

0.68

0.67

(1) Includes stock compensation expense of $5,102, $4,365, $4,468  and  $3,848 for  the quarters ended

March 31, June 30, September 30, and December 31, 2012,  respectively.

(2) Includes stock compensation expense of $5,638, $4,602, $4,524  and  $6,488 for  the quarters ended

March 31, June 30, September 30, and December 31, 2013,  respectively.

(3) Certain amounts have been reclassified to conform to the  presentation for the quarter ended

December 31, 2013.

F-47

MAGELLAN HEALTH SERVICES, INC.

SCHEDULE II—VALUATION AND QUALIFYING ACCOUNTS

(In thousands)

Classification

Year Ended December 31, 2011

Balance at
Beginning
of Period

Charged to Charged to
Costs and
Expenses

Other
Accounts

Addition Deduction

Balance
at  End
of Period

Allowance for doubtful accounts . . . .

$1,985

$1,528(3) $(150)(1)

$ — $ (27)(2) $3,336

Year Ended December 31, 2012

Allowance for doubtful accounts . . . .

3,336

1,947(3)

(346)(1)

—

(325)(2)

4,612

Year Ended December 31, 2013

Allowance for doubtful accounts . . . .

4,612

1,205(3)

(126)(1)

130(4)

(374)(2)

5,447

(1) Recoveries of accounts receivable previously written off.

(2) Accounts written off.

(3) Bad debt expense.

(4) To establish a  reserve on pre-acquisition balances  of  Partners Rx.

S-1

(This page has been left blank intentionally.) 

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 Taking  
 the Lead

with a unique vision of healthcare

At Magellan, we are leading the way in healthcare by expanding  

our capabilities and solutions beyond the traditional definitions  

of behavioral healthcare, radiology services, and pharmacy benefit 

management. We are providing integrated care programs to  

special populations, delivering inspired insights through our  

innovative specialty solutions, and offering the broadest spectrum  

of pharmacy products available, complete with market-leading  

technologies. Through our unique vision, we are taking the lead in 

shaping the future of healthcare.

Shareholder  
Information

Transfer Agent
American Stock Transfer & Trust Company 
6201 15th Avenue 
Brooklyn, New York 11219 
Toll Free: 800-937-5449 
Local/International: 718-921-8124 
Website: amstock.com
E-mail: info@amstock.com

Our transfer agent can help with a variety  
of shareholder-related services, including: 
• Change of address 
• Lost stock certificates
• Transfer of stock to another person 
• Additional administrative services

Investor Relations
This annual report along with a variety of  
other financial materials can be viewed at  
MagellanHealth.com. Inquiries may be directed  
to the Magellan Investor Relations Group at  
877-645-6464 or ir@magellanhealth.com.

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Annual Meeting
Magellan’s annual shareholder meeting will be held 
on May 21, 2014 at our Corporate Headquarters at  
55 Nod Road, Avon, Connecticut. The meeting will 
begin at 8:30 a.m., local time.

Safe Harbor Statement
Certain of the statements made in this report con-
stitute forward-looking statements contemplated 
under the Private Securities Litigation Reform Act 
of 1995 and are qualified in their entirety by the 
complete discussion of risks set forth in the section 
entitled “Risk Factors” in Magellan’s Annual Report 
on Form 10-K for the year ended December 31, 
2013, attached herein.

Environmental Awareness
This annual report is printed on recycled paper: 
the cover and narrative pages are on 30 percent 
post-consumer waste and Form 10-K is on 10  
percent post-consumer waste.

Corporate Headquarters
55 Nod Road 
Avon, Connecticut 06001
MagellanHealth.com

Auditors 
Ernst & Young LLP 
Baltimore, MD 

Stock Listing
Symbol: MGLN
NASDAQ Stock Exchange

 
 
 
 
 
 
 
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Magellan in Motion

MagellanHealth.com

2013 Annual Report