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Mainstream Group Holdings Limited

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FY2008 Annual Report · Mainstream Group Holdings Limited
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annual report & accounts 2008
Maintel Holdings Plc

1

Business review 
Directors, Company details and advisers

Directors

J D S Booth 

Chairman, Non-Executive Director

E Buxton 

Chief Executive

A J McCaffery  Sales and Marketing Director

W D Todd 

Finance Director

N J Taylor 

Non-Executive Director

Secretary	and	registered	office

W D Todd, 61 Webber Street, London SE1 0RF

Company number

3181729

Auditors

BDO Stoy Hayward LLP, 55 Baker Street, London W1U 7EU

Nominated broker and nominated adviser

KBC Peel Hunt Ltd, 111 Old Broad Street, London EC2N 1PH

Registrars

Computershare Investor Services PLC, The Pavilions, 
Bridgwater Road, Bristol BS99 6ZY.  & 0870 707 1182

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46 

47 

50 

Directors, Company details and advisers

Chairman’s statement

Business review

Board of directors

Report on corporate governance

Report of the Remuneration committee 

Report of the directors

Statement of directors’ responsibilities

Independent auditor’s report

Consolidated income statement

Consolidated balance sheet

Consolidated statement of changes in equity

Consolidated	cash	flow	statement

Notes	forming	part	of	the	financial	statements

Balance sheet of Maintel Holdings Plc

Notes forming part of the balance sheet of Maintel Holdings Plc

Notice of annual general meeting

2

Chairman’s statement  
Chairman’s statement

3

Business review 
Business review

Maintel’s revenue in 2008 was £19.4m, showing only marginal growth on 2007 (£19.3m), 
and Group profit before tax fell to £1.59m (2007 - £1.98m). This figure represents basic 
earnings per share of 9.2p (2007 - 11.1p) and adjusted earnings per share (as defined in 
the business review) of 12.1p (2007 - 13.1p). 

In spite of slow overall revenue growth the addition of three significant new maintenance 
clients and comparatively high retention of our existing base enabled the Group’s 
recurring revenues to grow by 10% to £14.8m so that they now comprise 76% of total 
revenue, a satisfactory ratio in difficult economic times. Our network services business 
also turned in a very respectable performance with turnover growth of 21% to £5.7m and 
gross profit increasing by 14%. Non-recurring revenue represented by equipment sales 
slowed markedly during the year for two main reasons; first, that we chose to avoid lower 
margin customer sales (as we previously indicated we would) in order to restore margins 
and second, conditions in the economy reduced our customers’ discretionary spend on 
equipment. 

We have adjusted our cost base to match the lower revenue stream from equipment sales 
by reducing sales and engineering personnel during the year and further at the start of 
2009. The costs associated with this restructuring amount to £225,000, £114,000 of which 
fell in 2008. As a result of these exercises, we believe our business is now well positioned 
for the challenging economic conditions ahead. 

The fall in stock market valuations has enabled us to repurchase and cancel a substantial 
amount of our equity - 1,565,000 shares or 14.5% of the number outstanding at the 
end of 2008 - during the year. This has seemed a better use of the Group’s surplus cash 
than bank deposits in a period where yields are so low. We remain committed to our 
progressive dividend policy and are proposing a final dividend for the year of 3.1p (2007 - 
3.0p) giving a total of 5.6p for the year (2007 – 5.5p). This will be payable on 29 April 2009 
to shareholders on the register at 27 March 2009.

Since year end Tim Mason has retired as Chief Executive Officer and I would like here 
to express thanks on behalf of the Board and all shareholders for the energy and 
commitment that he has brought to this role over a number of years. After a thorough 
search process for Tim’s successor we announced Eddie Buxton’s appointment early in 
2009. Eddie brings long and varied experience of the telecoms industry to us having 
worked in senior positions at Cable and Wireless, NTL and Centrica Telecoms and was 
most recently Managing Director of Redstone plc’s telecoms division.

I would like finally to express the Board’s gratitude to our loyal and hardworking staff for 
continuing to build and manage Maintel’s business in the current challenging economic 
environment and market conditions.

J D S Booth
Chairman

13 March 2009

Results
In line with our projections in the interim report, the second half of 2008 saw an increase 
in maintenance revenues, fewer low margin equipment sales and a reduction in payroll 
costs, with the result that second half profits improved significantly.

Revenue 

Profit before tax 

H1 2008 
£000 

H2 2008 
£000 

2008 
£000 

9,777    

9,638 

19,415 

621    

968            1,589    

Add back goodwill impairment,  
intangibles amortisation and  
one-off professional fees 

Adjusted profit before tax 

Basic and diluted earnings per share 

Adjusted earnings per share* 

190 

811 

3.5p 

4.7p 

242 

1,210 

5.7p 

7.4p 

432 

2,021 

9.2p 

12.1p 

* Adjusted profit after tax divided by weighted average number of shares

2007
£000

19,329 

1,979

324

2,303

11.1p

13.1p

The conscious avoidance of lower margin equipment sales previously highlighted, together 
with the effects of the economic environment reducing customers’ discretionary spend 
on equipment, resulted in relatively static revenues overall, despite the healthy increase 
in maintenance and network services revenues.   Recurring revenue (maintenance and 
network services) increased markedly to £14.8m (76% of total revenues) in 2008 (2007 – 
£13.4m and 69%), providing increased stability in uncertain times.

The significant year on year decline in equipment sales has caused overall revenue to be 
flat and the cost of bringing down headcount in line with the reduced level of revenues, 
£114,000 for the year, has contributed to a drop in adjusted profit before tax from 
£2.303m to £2.021m, or 9.2p per share (2007 - 11.1p) and a drop in adjusted earnings per 
share from 13.1p to 12.1p.

The Company repurchased 1,565,000 shares during the year, the bulk of them in October.  
This will produce a significant earnings per share benefit in 2009.

Revenue analysis (£000) 

Maintenance related  

Equipment, installations and other 

   Total maintenance and equipment division 

Network services division 

Intercompany 

   Total Maintel Group 

2008 

9,157 

4,702 

13,859 

5,678 

(122) 

19,415 

2007

8,756

5,979

14,735

4,682

(88)

19,329

Cash flow from operating activities continues to be strong, at £1.391m in 2008 (2007 
- £1.103m), and cash balances remained healthy at £1.010m (2007 - £2.109m) after 
spending £1.782m on repurchasing shares and dividend payments of £664,000.

Divisional performance is described further below.

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

 
 
4

Business review   
Chairman’s statement  
(continued)

5

Business review   
Business review 
(continued)

Maintenance and equipment division
The maintenance and equipment division provides maintenance, service and support 
of office-based voice and data equipment across the UK on a contracted basis. It also 
supplies and installs voice and data equipment to maintenance customers.

The division’s revenues fell from £14.7m in 2007 to £13.9m in 2008, as shown in the table 
above.  

The lower level of equipment sales is due partly to a conscious decision to avoid very low 
margin business and partly to a reduction in demand, doubtless a function of the general 
economic downturn. Maintenance revenues, however, increased by a net £400,000, or 5%.  
Three major new signings in the first half are particularly worth highlighting:

•  a five year contract for Tesco’s administrative sites 

•  a contract to maintain the majority of the sites of a major high street retailer

•  a contract with Davis Langdon LLP covering 20 sites nationwide

Together these will contribute more than £700,000 of recurring revenue per annum.

The first two contracts are a product of our growing relationship with Cable and Wireless 
who awarded us a contract to provide solution design, installation and maintenance services 
for Mitel and Nortel products, and maintenance for Siemens products across the UK. 

The annual value of the maintenance base at the end of the year was at a record high of 
almost £9.2m, with noticeably lower levels of attrition being experienced in 2008 than in 
recent years. Virtually all of the major contracts that came up for renewal during the year 
have been re-signed.

The reduced levels of equipment sales during the year led to a commensurate reduction 
in sales headcount as shown below.  The decline in installation work also led us to reduce 
engineering headcount, as can be seen more clearly from the year end figures.

Headcount 

Average 2008  

Average 2007  

Sales and customer service 

Engineers 

49  

84  

59 

86 

At 31 December  
2008

46

80

In January 2009, prevailing economic conditions caused us to review headcount further 
and 11 redundancies were made, giving an annualised saving of around £400,000.

Division gross profit (£000) 

5,017 (36%) 

5,403 (37%)

2008 

2007

The division’s gross profit fell slightly, by 0.5%, after taking into account redundancy-
related costs in 2008.  2009 gross profit will benefit further from these mid-year cost 
reductions, and from the additional redundancies in January 2009.

Net margin (operating profit as a percentage of revenue) from the division reduced in line 
with gross margin, but remained strong at 10.3% (2007 – 11.4%), the division’s overheads 
remaining tightly controlled during the year, but adversely affected by redundancy-related 
costs and an increase in property costs. 

Given the application of common resource across both maintenance and equipment 
sales, it is not practical to quote definitive margin data on the separate business sectors; 
however management figures are used to monitor results internally.

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

Network services division
The network services division re-sells a portfolio of products providing the 
interconnectivity between customers and their staff and offices as well as the outside 
world. This includes call minutes, line rental, ADSL/Broadband, Wide area IP networking 
and non-geographic numbers.

Revenue analysis (£000) 

Call traffic  

Line rental 

Other 

Total network services 

2008 

3,405 

1,645 

628 

5,678 

2007

3,120

1,185

377

4,682

Division gross profit (£000) 

1,406 (25%) 

1,232 (26%)

All revenue streams continued to grow steadily during the year, call traffic up 9%, line 
rental up 39% and other revenues including data services up 67%.  Overall divisional 
revenue increased by 21% to £5.7m, with the gross margin percentage falling slightly due 
to the business mix - line rental attracting a lower margin than call traffic, for example.

The previously highlighted cancellation by one of our larger customers has taken time 
to be implemented, but the effects were finally seen in Q4 2008 and all but a nominal 
amount of revenue from that customer ceased by the end of 2008.

A further large customer cancelled in H2 2008 and has subsequently ceased to trade due 
to the economic environment.  A new, similar sized customer was signed in December 
2008, which is anticipated to substantially maintain the division’s revenue run rate 
and growth.  Other than those two customers, attrition in the division remained at its 
historically low levels, which is gratifying, particularly when considered alongside the low 
attrition in the maintenance division.

Sales and administrative costs continue to be closely controlled, though naturally 
increased in 2008 to support the revenue growth. Further specialist sales resource is 
being sought to deliver the division’s growth aspirations.  

Administrative expenses, excluding goodwill impairment and 
intangibles amortisation

Administrative expenses (£000) 

Sales expenses  

Other administrative expenses  
(excluding goodwill impairment and  
intangible amortisation) 

Total other administrative expenses 

2008 

2,114 

2,302 

4,416 

2007

2,290

2,115

4,405

Administrative expenses increased by only £11,000 in the year. The reduction in sales 
expenses reflected the reduction in the headcount and lower commissions arising 
from the lower levels of equipment sales. Other administrative expenses increased by 
£187,000 (9%), as a result of factors including the increase in network services staff to 
support its growth, a rent review and the rental of some additional space at the Group’s 
London offices. 

 
  
 
 
  
  
6

Business review   
Chairman’s statement  
(continued)

7

Business review   
Business review 
(continued)

Administrative expenses, excluding goodwill impairment and 
intangibles amortisation (continued)

Average Group headcount during the period 

Average sales and service headcount 

Average corporate and admin headcount 

2008 

162 

58 

20 

2007

171

65

20

Group revenue (£000) 

19,415 

19,329

Interest
Net interest receivable has fallen from £115,000 to £68,000 in 2008, due to lower market 
interest rates and lower cash balances due to share buybacks.  It is anticipated that the 
effect of the share buybacks will more than compensate for the reduced earnings per 
share effect of lower interest income.

Taxation
The income statement shows a tax rate of 31.2% (2007 – 30.1%). The two main trading 
companies are taxed at 28.5%, so that with disallowables the effective rate is above this, 
increased further by an element of the goodwill impairment charge which does not attract 
tax relief.  The 2007 rate benefited from the effect on deferred tax of the reduction in the 
rate of corporation tax from 30% to 28%, and from the use of the remaining £15,000 of 
tax losses acquired on the purchase of District Holdings Limited.

Dividends
A final dividend for 2007 of 3.0p per share (£364,000 in total) was paid on 30 April 2008, 
and an interim 2008 dividend of 2.5p per share (£300,000) was paid on 10 October 2008.

It is proposed to pay a final dividend of 3.1p in respect of 2008, subject to shareholder 
approval at the AGM, and payable on 29 April to shareholders on the register at the close 
of business on 27 March. In accordance with accounting standards, this dividend is not 
accounted for in the financial statements for the period under review as it had not been 
committed to pay it as at 31 December 2008.

Balance sheet
The balance sheet remains solid, with £1.0m of cash and no debt, facilitating continued 
growth from existing resources.

Both trade receivables and trade payables have reduced significantly since 31 December 
2007 mainly due to the reduction in equipment sales and to two major maintenance 
customers being invoiced on terms more favourable than the Group’s standard annually 
in advance, the latter factor also helping to explain the reduction in deferred maintenance 
income at the end of 2008.

The value of maintenance stock has increased by £76,000 in the year, to £675,000, mainly 
due to the purchase of additional parts for new systems both for general maintenance and 
as on-site spares for a major contract, whilst the value of stock held for resale has fallen 
from £230,000 to £61,000 as a result of the much reduced equipment sales in 2008.

No significant expenditure has been required on plant and equipment during the period.

The deferred tax liability arises from the application of IFRS, whereby a liability of 
£290,000 was created on the recognition of the intangible asset relating to District.  This 
is released broadly in parallel with the amortisation of the intangible and is partially offset 
by deferred tax assets.

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

Intangible assets
The Group has three intangible assets – goodwill arising on the acquisition of Maintel 
Network Services Limited (previously Pinnacle Voice and Data Limited) and an intangible 
asset represented by customer contracts and relationships acquired from District Holdings 
Limited and Callmaster, together with goodwill relating to the District acquisition.

The Maintel Network Services goodwill is subject to an impairment test at each reporting 
date.  Impairment of £62,000 has been charged to the income statement in 2008 (2007 
- £18,000), and the carrying value is £232,000 at that date. The 2008 charge is largely a 
result of the cancellation of a major customer referred to above.

The intangible assets represented by purchased customer contracts and relationships are 
subject to an amortisation charge of 20% of cost per annum in respect of maintenance 
contract relationships and 14.2% per annum in respect of network services contracts, 
£263,000 having been amortised in 2008 (2007 - £222,000), leaving a carrying value of 
£831,000.  These assets are also subject to an impairment test each year, however no 
charge has been required at 31 December 2007 or 2008.

The goodwill relating to the District acquisition is subject to an impairment test at each 
reporting date, and has been subject to an impairment charge of £58,000 in 2008 (2007 - 
£58,000), leaving a carrying value of £145,000.

Purchase of own shares
Further to the authority granted at the last and penultimate AGMs, the Company 
repurchased and cancelled 1,565,000 of its own shares during 2008, at a weighted 
average price of 113p, and a total cost of £1,782,000. 

The share price at 31 December 2008 was 83.5p.

Cash	flow
At 31 December 2008 the Group had cash and bank balances of £1.010m (2007 - 
£2.109m), all of it unrestricted. Net cash inflow from operating activities in the year was 
£1.391m, £1.782m was used to buy back shares in the Company, £664,000 was paid in 
dividends, and £638,000 corporation tax was paid.

The Group has no debt and invests its surplus cash with mainstream UK banking 
organisations.

Principal risks
The directors consider that the principal risks to the Group relate to technological 
advance, marketplace relationships and pricing strategies, and the potential implications 
of the current economic environment.

Telecommunications hardware has historically focused on a PBX core, which is gradually 
being replaced, at least at the higher end, by Voice over Internet Protocol (VoIP) 
capabilities.  Customers’ acceptance of the new technologies moves at varying rates, 
however, so that legacy systems will continue to be serviced for some time to come. 
Maintel continues to address the technological shift by positioning itself to sell and 
maintain the new breed of telephone system, and has had notable success with this 
transition to date. Maintenance income from this new technology can be reduced when 
compared to traditional telephony although every effort is made to counter this effect 
through reduced costs in delivering our service and by retaining the resultant enhanced 
calls and lines revenue.

VoIP technology is also a potential threat to the reselling of call minutes. In practice, 
however, this technology is proving slow to be adopted, largely due to performance issues 
which are an important consideration for Maintel’s business customers. Recognising the 
potential risk, however, the Group is ensuring that it expands its product portfolio with, 
for example, line rental continuing to grow significantly during 2008.  The development of 
VoIP is constantly monitored so that the Group may take advantage of profitable business 
models as and when they appear, such as our sales of SIP trunking and hosted technology. 

 
8

Business review   
Chairman’s statement  
(continued)

9

Business review   
Business review 
(continued)

Outlook
The deepening of the recession in Q3 and Q4 2008 and its continuing effect on equipment 
sales has unfortunately led to a further round of redundancies in early 2009, with the 
consequent cost reductions being noticeable from Q2 2009, amounting to an annualised 
£400,000 on top of a full year’s benefit from the mid-year 2008 redundancies.  Other than 
a handful of previously committed increases, employees did not receive customary salary 
increases at the start of 2009 and no director’s remuneration was increased.  Conversely, 
the bulk of maintenance revenues continue to attract an industry inflation-related annual 
uplift. In addition, 2009 will see a full year’s revenue from the major H1 2008 maintenance 
signings noted above and a further £150,000 contract which commenced on 1 January 
2009.

In summary, our reduced cost structure combined with the expected further increase in 
maintenance revenues puts the Group on a firm footing for 2009.

E Buxton 
Chief Executive

13 March 2009

Principal risks (continued) 
The Group is potentially subject to new pricing strategies by both competitors and 
suppliers, whether due to their own internal policies, in response to technological change 
or, in the case of call minutes and line rentals, potential regulatory change. The directors 
monitor margins closely and take action where appropriate. 

The Group has a symbiotic relationship with Cable & Wireless, such that C&W constitutes 
around 10% of its maintenance base.  Should this relationship be terminated, the 
maintenance base would reduce to that extent over time, necessitating a commensurate 
reduction in costs.

The Group maintains and provides equipment from a range of manufacturers, and relies 
on the support and continued supply of parts from those suppliers or intermediaries.  
Should that cease to be forthcoming, in some cases there may be a reduction in service 
the Group is able to supply to its customers.  However this risk is spread due to the range 
of systems maintained.

The Group’s maintenance contracts have a natural finite life, and are subject to 
competitive attack, so that there is an inevitable customer churn. The directors monitor 
the rate and causes of churn and implement strategies with the objective of minimising 
attrition and growing the customer base organically and by way of acquisition.

The current exceptional economic environment has impacted negatively on the Group’s 
revenues, largely due to the curtailment in discretionary spend by some of the Group’s 
customers, which has had a negative effect particularly on equipment sales.   These 
conditions may persist and, indeed, may worsen, although the Group has already reduced 
its cost base to reflect reduced revenues and will continue to monitor costs accordingly. 

The economic environment may also cause an increased number of the Group’s customers 
to be unable to meet their financial obligations and/or to seek to delay payment beyond 
agreed terms.  The Group carefully assesses the creditworthiness of prospects and 
insures its network services debt where necessary and possible; a significant proportion 
of the Group’s revenue relates to maintenance charges paid in advance, to which no credit 
risk attaches. 

Nortel
A significant proportion of the Group’s business is associated with products supplied by 
Nortel. Certain Nortel subsidiaries in the US filed for Chapter 11 bankruptcy protection 
in January 2009 with certain other Nortel companies following analogous routes in other 
countries.

Nortel had $10bn revenues worldwide in 2007 and has announced that it will continue to 
focus on serving its customers.

The directors consider that the only impact on the Group in the short to medium term is 
the possible postponement of the purchase of Nortel equipment pending resolution of its 
financial issues, but that this is unlikely to have a significant effect on the Group given 
the lower levels of equipment sales being budgeted due to the economic climate, and the 
ability of the Group to offer alternative manufacturers’ systems to customers.

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

10

Chairman’s statement  
Board of directors   

11

Business review 
Report on corporate governance

Dale Todd, 50
Finance director
Dale qualified as a chartered accountant 
with Thomson McLintock (now KPMG) in 
1982 and joined the Group in March 2002.  
Prior to this he held positions as group 
finance director at Rolfe & Nolan Plc, Best 
International Group Plc and HS Publishing 
Group Ltd.

Nicholas Taylor, 42
Non-executive director
Nicholas has extensive experience of 
working with growing companies, in both 
an executive and non-executive capacity.  
A former management consultant, he 
joined Luther Pendragon Limited, a 
communications consultancy, in 1995, 
where he rose to become Managing 
Partner, before leaving in 2000 to become 
Chief Executive of WPP subsidiary Metro 
Broadcast Limited. After two years in the 
not-for profit sector, as a director of the 
Royal Institute of British Architects, he 
is currently Chief Operating Officer of EU 
affairs consultancy, G Plus Limited.

John Booth, 50
Non-executive chairman
John was appointed chairman of Maintel in 
1996.  He is also chairman of Integrated 
Asset Management plc, a non-executive 
director of several other private companies 
and consultant to Herald Venture Partners. 
Prior to becoming Chairman John spent 
his career in equities investment and 
broking, holding various senior positions 
in the industry. He is currently executive 
chairman of the Link Group which was 
acquired by ICAP plc in 2008. 

Eddie Buxton, 48
Chief executive
Eddie was appointed chief executive on 
2 February 2009, having previously been 
managing director of the telecoms division 
of Redstone plc.  Eddie has worked in 
telecoms since 1995 including senior roles 
with Cable and Wireless, NTL and Centrica 
Telecommunications. 

Angus McCaffery, 42
Sales and marketing director
Angus has 20 years experience in the 
telecommunications market, and co-
founded Maintel Europe in 1991, being 
appointed sales director of Maintel Holdings 
in 1996.  His role with the Group has been 
to develop its sales, marketing and product 
strategy.

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

As a company listed on the Alternative 
Investment Market of the London Stock 
Exchange, Maintel Holdings Plc is not 
required to comply with the Financial 
Reporting Council Combined Code (“the 
Code”). However, the board of directors 
recognises the importance of, and is 
committed to, ensuring that proper 
standards of corporate governance operate 
throughout the Group and has taken 
steps to comply with it insofar as it can be 
applied practically, given the size of the 
Group and the nature of its operations.

The directors have applied the principles 
and provisions of the Code in the following 
manner:

Board of directors
The board includes two non-executives - 
John Booth, who is chairman, and Nicholas 
Taylor. It is not considered necessary, 
given the Company’s size and stage of 
development, to actively seek a further 
non-executive director at this stage.

Other than in respect of their shareholdings 
in the Company, both non-executive 
directors are independent of management 
and are free from any business or other 
relationship which could materially interfere 
with the exercise of their independent 
judgement.

The board also consists of three executive 
directors, of whom Eddie Buxton is Chief 
Executive (Tim Mason having resigned as 
Chief Executive on 2 February 2009, on 
which date Eddie Buxton was appointed), 
Angus McCaffery is Sales and Marketing 
Director and Dale Todd is Finance Director.

The directors’ biographies on page 10 
demonstrate the range and depth of 
experience they bring to the Group.

The board meets regularly, normally 
monthly, and both reviews operations 
and assesses future strategy for the two 
operating subsidiaries and for the Group 
as a whole.  It operates to a schedule 
of matters specifically reserved for its 
decision.

The Company’s articles of association 
require that John Booth and Nicholas Taylor 
retire by rotation at the forthcoming annual 
general meeting; both offer themselves for 
re-election at the meeting. Eddie Buxton, 
having been appointed since the last annual 
general meeting, is also required to retire 
at the next annual general meeting, and 

also offers himself for re-election.

The Company has purchased insurance 
to cover its directors and officers against 
any costs they may incur in defending 
themselves in any legal proceedings 
instigated against them as a direct result 
of duties carried out on behalf of the 
Company.

The directors are able to seek independent 
professional advice as necessary, for 
the furtherance of their duties, at the 
Company’s expense within designated 
financial limits.

The following committees deal with specific 
aspects of the Group’s affairs:

Audit committee
The audit committee is chaired by Nicholas 
Taylor with John Booth being the other 
member.  Eddie Buxton (Tim Mason 
during 2008) and Dale Todd (who acts 
as secretary to the committee) attend 
meetings by invitation, as do the external 
auditors.

The remit of the committee is to:

• consider the continued appointment of 
the external auditors, and their fees.

• liaise with the external auditors in 

relation to the nature and scope of the 
audit.  

• review the financial statements and any 
other financial announcements issued by 
the Company.

• review any comments and 

recommendations received from the 
external auditors.

• review the Company’s statements on 

internal control systems and the policies 
and process for identifying and assessing 
business risks and the management of 
those risks by the Company.

The audit committee convenes at least 
twice a year.

Remuneration committee
The remuneration committee is chaired by 
Nicholas Taylor, its other member being 
John Booth. The committee meets at least 
once a year. The committee’s report to 
shareholders on directors’ remuneration is 
set out on page 14.

12

Report on corporate governance
Chairman’s statement  
(continued)

13

Report on corporate governance
Business review 
(continued)

Going concern
The Group’s business activities, together 
with factors likely to affect its future 
development, performance and position, 
the financial position of the Group and 
its cash flows are set out in the Business 
review on pages 3 to 9. In addition, note 16 
to the financial statements includes details 
of the Group’s policies and processes 
for managing its capital, its financial risk 
management objectives, details of its 
financial instruments and its exposure to 
credit and liquidity risk.

The Group has sound financial resources 
and a substantial level of recurring 
revenue across a range of sectors and as a 
consequence the directors believe that the 
Group is well placed to manage its business 
risks successfully despite the current 
uncertain economic outlook.

After making enquiries, the directors have 
a reasonable expectation that the Company 
and the Group have adequate resources 
to continue in operational existence for 
the foreseeable future. Accordingly, they 
continue to adopt the going concern basis 
in preparing the financial statements.

monthly financial reports of the Group’s 
performance compared to the budget, 
with explanations of significant variances.  
Monthly cash flow forecasts are provided 
to the board, as are budget reforecasts if 
deemed appropriate.

The executive directors monitor key 
performance indicators on a monthly basis, 
management of these being delegated to 
the Group’s senior management.

The board undertakes a rolling review of 
known and potential risks, and addresses 
newly identified risks as they arise, with 
controls put in place to minimise their 
potential effect on the Group.

Operating control
Each executive director has defined 
responsibility for specific aspects of 
the Group’s operations.  The executive 
directors, together with key senior 
executives, meet regularly to discuss day-
to-day operational matters.

Investment appraisal
Capital expenditure is controlled via the 
budgetary process, the budget being 
approved by the board.  Expenditure 
is approved as required by the chief 
executive.

Risk management
The board is responsible for identifying the 
major business risks faced by the Group 
and for determining the appropriate course 
of action to manage these risks.

Compliance statement
Although not subject to the Code given 
its AIM-listed status, the board considers 
that, where relevant, it has adhered to the 
principles of the Code throughout the year, 
with the exception of not having a third 
non-executive director.

Nomination committee
The nomination committee had three 
members during 2008, the majority 
being non-executive, being John Booth, 
chairman, Nicholas Taylor and Tim Mason. 
Tim Mason retired from the Board on 2 
February and has not as yet been replaced 
on the committee.  The committee meets 
as required under the terms of its remit, 
having met twice formally, in addition to a 
number of informal meetings, during 2008 
in relation to the search, recruitment and 
appointment of Eddie Buxton.

The committee’s remit includes:

• regularly reviewing the structure, size 

and composition of the board.

• identifying and nominating suitable 

candidates to fill vacancies on the board.

Relationship with shareholders
The chairman’s statement and the 
business review on pages 2 to 9 include a 
detailed review of the business and future 
developments.

The directors meet with institutional 
and other shareholders when possible, 
usually following the announcement of the 
Company’s results, to keep them informed 
about the performance and objectives of 
the business.

The annual general meeting provides 
a further forum for shareholders to 
communicate with the board. Details of 
resolutions to be proposed at the annual 
general meeting are set out in the notice of 
meeting.

Internal control
The board is ultimately responsible for the 
Group’s systems of internal control, and 
for reviewing their effectiveness.  Such 
systems can provide reasonable, but 
not absolute, assurance against material 
misstatement or loss.  The Board believes 
that the Group has internal control systems 
in place appropriate to the size and nature 
of its business. 

The directors do not consider that an 
internal audit function is required, given the 
size and nature of the business at this time. 
This situation is reviewed annually.

The Group maintains a comprehensive 
process of financial reporting.  The annual 
budget is reviewed and approved by the 
board before being formally adopted, 
following which the board receives at least 

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

14

Chairman’s statement  
Report of the Remuneration committee

15

Report of the remuneration committee
Business review 
(continued)

Directors’ remuneration

J D S Booth 

N J Taylor 

T T Mason 

A J McCaffery 

W D Todd 

Salaries/  
fees 
£000  
       31 

       18 

    120 

    115 

    118 

    402 

Benefits  

Pension  
 Contributions 
£000  
        -     

£000  
    - 

    - 

  17 

  17 

        -      

        4 

        4 

  11      

        - 

  45 

        8 

Total  
2008(1) 
£000  
  31 

  18 

141 

136 

129 

455 

Total
2007(1,2)
£000
   30

   18

 135

 128

 122

 433

(1) Social security costs in respect of the above amounted to £52,000 (2007 - £50,000).
(2) Including employer pension contributions of £7,000 and benefits of £42,000, so that salaries amounted to £384,000.

The directors are the only employees of the Company.

Directors’ interests in ordinary shares
The directors’ interests in the ordinary shares of the Company are shown in the directors’ 
report on page 16.
Share Incentive Plan
In 2006 the Company established the Maintel Holdings Plc Share Incentive Plan (“SIP”). 
The SIP is open to all employees with at least 6 months’ continuous service with a Group 
company, and allows employees to subscribe for existing shares in the Company at open 
market price out of their gross salary. The employees own the shares from the date of 
purchase, but must continue to be employed by a Group company and hold their shares 
within the SIP for 5 years to benefit from the full tax benefits of the plan.

The Report of the Remuneration committee was approved by the Board on 13 March 2009.

N J Taylor
Chairman of the Remuneration committee

The committee consists of the two non-executive directors, Nicholas Taylor (chairman of 
the committee) and John Booth.

The committee’s remit is to measure the performance of, and determine remuneration 
policy relating to directors and certain senior employees.

The committee consults with the chief executive with regard to his proposals and 
has access to professional and other advice external to the Group, then makes 
recommendations to the board.

Remuneration policy
The Group’s executive director remuneration policy is designed to attract and retain 
directors of the calibre required to maintain the Group’s position in its marketplace.

The executive director remuneration package consists of up to four elements:

(a) Basic salary

An executive director’s basic salary is determined by the remuneration committee at 
the beginning of each year.  In deciding appropriate levels the committee considers the 
relative responsibilities of each of the directors.

Basic salaries were reviewed in January 2009 and in line with substantially all other Group 
employees, no increase in salary was awarded at that date.

Executive directors’ service agreements, which include details of remuneration, will be 
available for inspection at the annual general meeting.

(b)	Pension	contributions	and	other	benefits

Executive directors are entitled to employer pension contributions of 3% of basic salary, or 
additional salary in lieu thereof.  

They also receive a car allowance and membership of private health, permanent health 
and life assurance schemes.  

(c) Bonus

Eddie Buxton will receive a bonus, subject to certain criteria, dependant on the 
performance of the Group.  The details of this arrangement have not yet been confirmed.

(d) Share options

Eddie Buxton will be eligible for an award of share options in due course; an option 
scheme is being established with the quantum of award and performance criteria yet to be 
confirmed.

Directors’ service agreements
Each executive director has a six month rolling service agreement, Eddie Buxton being 
subject to a one month notice period in the first six months of his employment with the 
Group.

Non-executive directors
Each of the non-executive directors has a three month rolling contract.

The remuneration of the non-executive directors is determined by the executive directors, 
and is based upon the level of fees paid at comparable companies. The non-executives 
receive no payment or benefits other than their fees.

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

 
 
 
 
16

Report of the directors   
Chairman’s statement  
for the year ended 31 December 2008

17

Report of the directors   
Business review 
for the year ended 31 December 2008 (continued)

The directors present their report together with the audited financial statements for the 
year ended 31 December 2008.  

Principal activities
The principal activities of the Group are the provision of contracted maintenance services 
to, and the sale of, fixed line telecommunications systems, the resale of voice and data 
minutes, line rentals and other telecommunications products.  

Results and dividends  
The consolidated income statement is set out on page 22 and shows the profit of the 
Group for the year.

During the year the Company paid a final dividend of 3.0p per ordinary share in respect of 
the 2007 financial year, amounting to £364,000 (2007 – 2.9p and £361,000 respectively) 
and an interim dividend in respect of 2008 of 2.5p per share, amounting to £300,000 
(2007 – 2.5p and £311,000 respectively). The directors recommend the payment of a final 
dividend in respect of 2008 of 3.1p per share.

Business review
A review of the business and future developments is set out in the Business review on 
pages 3 to 9.

Directors
The directors of the Company and their interests in the ordinary shares of the Company at 
the year end were as follows:

Number of 1p ordinary shares

2008 

2007

Beneficial   Non-beneficial   Beneficial   Non-beneficial

J D S Booth 

2,751,745  

- 

2,750,781 

     -   

T T Mason (resigned 2 February 2009*)    1,045,862 

28,016 

2,045,862               13,373

A J McCaffery 

2,162,688 

- 

2,162,688 

     -

N J Taylor  

W D Todd  

7,747 

27,269 

7,716               12,657

-         28,016 

 -  

     13,373  

* Mr Mason has since disposed of 765,862 shares, including 680,203 to Mr T Wat, whose interest is noted below as a Substantial 
Shareholder. Mr Mason retains an indirect interest in these 680,203 shares.

J D S Booth is a shareholder in Herald Investment Trust plc which holds 760,000 1p 
ordinary shares in the Company.

E Buxton was appointed a director on 2 February 2009 and held no shares beneficially 
between that date and 13 March 2009.   

The non-beneficial holdings above relate to holdings of the Share Incentive Plan, of which 
the respective directors are trustees. E Buxton was appointed a trustee of the Plan on 
T Mason’s resignation, and accordingly had a non-beneficial interest in the Plan’s 32,130 
shares at 13 March 2009. 

Since the year end, the Share Incentive Plan has acquired a net 4,114 shares in total.   
There were no other changes in the directors’ shareholdings between 31 December 2008 
and 13 March 2009.

The Company has purchased insurance to cover its directors and officers against any 
costs they may incur in defending themselves in any legal proceedings instigated against 
them as a direct result of duties carried out on behalf of the Company.

Details of the changes in the Company’s share capital during the year are given in note 18.

Substantial shareholders
In addition to the directors’ shareholdings, at 13 March 2009 the Company had been 
notified of the following shareholdings of 3% or more in the ordinary share capital of the 
Company:

J A Spens 
Octopus Investments Limited 
Herald Investment Trust plc 
T Wat 
Marlborough Special Situations Fund 

Number of 
1p ordinary shares 

% of issued
ordinary shares

1,557,330 
811,810 
760,000 
680,203 
465,000 

14.4%
7.5%
7.0%
6.3%
4.3%

The Company’s mid-market share price at 31 December 2008 was 83.5p per share, and 
the high and low prices during the year were 167p and 83.5p respectively.

Employees
Maintel’s success is dependent on the knowledge, experience and motivation of 
its employees, and so on the attraction and retention of those staff.  The Group’s 
management monitors the compliance with both statutory regulation and best practice 
with regard to gender, race, age and disability.

A Group intranet is core to open communication amongst employees, and this continues to 
be developed.

The Company established a Share Incentive Plan in 2006, allowing employees to invest 
tax effectively in its shares, and so aligning employee interests with shareholders. Under 
the plan, shares are acquired by employees out of pre-tax salary, with ownership vesting 
at that time, and are held by trustees on behalf of the employees. The plan is therefore 
separate from the assets of the Group.

Environment
The Group acknowledges its responsibilities to environmental matters and where 
practicable adopts environmentally sound policies in its working practices, such 
as recycling paper and packaging waste and using specialist recyclers of scrap 
telecommunications and IT equipment. Maintel Europe Limited has ISO 14001:2004 
accreditation for its environmental management systems.

Purchase of own shares
Pursuant to the authority granted at the last and penultimate AGMs, the Company 
repurchased and cancelled 1,565,000 of its own 1p ordinary shares during 2008, at prices 
between 94p and 161.5p each at a total cost of £1,782,000, the directors considering that 
such purchases were in the best interests of the shareholders.   The purchases represent 
14.5% of the Company’s issued share capital as at 31 December 2008. The existing 
authority is for the purchase of up to 1,820,805 shares, and the unutilised authority is in 
respect of 495,805 shares. A fresh authority, in the amount of 1,622,187 shares, will be 
sought at the forthcoming annual general meeting.

Financial instruments
Details of the use of financial instruments by the Group are contained in note 16 of the 
financial statements.

Donations
The Group made charitable contributions of £nil (2007 – £nil) during the year.  No 
contributions were made to political organisations (2007 - £nil).

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
 
 
 
18

Report of the directors   
Chairman’s statement  
for the year ended 31 December 2008 (continued)

19

Business review 
Statement of directors’ responsibilities

Creditor payment policy
The Group policy for suppliers is to fix terms of payment when agreeing the terms 
of transactions, and to comply with those contractual arrangements.  The Group’s 
average creditor payment period at 31 December 2008 was 37 days (2007 – 53 days).  
The Company’s average creditor payment period at 31 December 2008 was 83 days 
(2007 – 6 days), these figures being due to the irregular nature of the Company’s 
creditor payments.

Articles of Association 
The law in relation to companies is currently undergoing a number of changes 
following the introduction of new companies legislation in the United Kingdom under 
the Companies Act 2006 (“2006 Act”). The changes are being implemented in stages, 
with some parts already in force and the final parts due to be implemented in October 
2009. Some of the changes will apply automatically to the Company, whilst others will 
require the Company to take specific steps to take advantage of, or exclude, as the 
case may be, the effect of the changes.

In order to accommodate all the proposed changes to the Company’s existing articles 
of association (“Existing Articles”) to reflect certain provisions of the 2006 Act which 
are currently in force, your Board is proposing that new articles of association (“New 
Articles”) are adopted. Accordingly, resolution 11 in the notice of meeting is a special 
resolution relating to the adoption of the New Articles. Since it is expected that the 
2006 Act will not be fully in force until October 2009, there may be further changes 
to be made to the New Articles at the Company’s annual general meeting in 2010. 
The proposed principal changes to be made to the Existing Articles at the Company’s 
annual general meeting are detailed in the Appendix on page 53 of this Annual Report.

The proposed New Articles are available for inspection at the Company’s registered 
office from the date of the notice of meeting until the close of the annual general 
meeting.

Recommendation

Your board considers resolution 11 to be in the best interests of the Company and its 
members as a whole and is most likely to promote the success of the Company for the 
benefit of its members as a whole. Accordingly, your board unanimously recommends 
that shareholders should vote in favour of resolution 11 to be proposed at the annual 
general meeting, as they intend to do in respect of their own beneficial shareholdings 
amounting to 4,922,180 ordinary shares.  

Auditors
All of the current directors have taken all the steps that they ought to have taken to 
make themselves aware of any information needed by the Company’s auditors for the 
purposes of their audit and to ensure that the auditors are aware of that information.  
The directors are not aware of any relevant audit information of which the auditors are 
unaware.

A resolution proposing the re-appointment of BDO Stoy Hayward LLP as auditors of the 
Company will be proposed at the forthcoming annual general meeting.

On behalf of the Board

E Buxton
Director

13 March 2009

Directors’ responsibilities
The directors are responsible for keeping proper accounting records which disclose with 
reasonable accuracy at any time the financial position of the Group, for safeguarding 
the assets of the Company, for taking reasonable steps for the prevention and detection 
of fraud and other irregularities and for the preparation of a Directors’ Report which 
complies with the requirements of the Companies Act 1985.

The directors are responsible for preparing the annual report and the financial statements 
in accordance with the Companies Act 1985.  The directors are also required to prepare 
financial statements for the Group in accordance with International Financial Reporting 
Standards as adopted by the European Union (IFRSs) and the rules of the London Stock 
Exchange for companies trading securities on the Alternative Investment Market.  The 
directors have chosen to prepare financial statements for the Company in accordance 
with UK Generally Accepted Accounting Practice.

Group	financial	statements
International Accounting Standard 1 requires that financial statements present fairly for 
each financial year the Group’s financial position, financial performance and cash flows.  
This requires the faithful representation of the effects of transactions, other events 
and conditions in accordance with the definitions and recognition criteria for assets, 
liabilities, income and expenses set out in the International Accounting Standards Board’s 
‘Framework for the preparation and presentation of financial statements’.  In virtually 
all circumstances, a fair presentation will be achieved by compliance with all applicable 
IFRSs.  A fair presentation also requires the Directors to:

• consistently select and apply appropriate accounting policies;

• present information, including accounting policies, in a manner that provides relevant, 

reliable, comparable and understandable information; and

• provide additional disclosures when compliance with the specific requirements in IFRSs 
is insufficient to enable users to understand the impact of particular transactions, other 
events and conditions on the entity’s financial position and financial performance. 

Parent	company	financial	statements
Company law requires the directors to prepare financial statements for each financial 
year which give a true and fair view of the state of affairs of the Company and of the 
profit or loss of the Company for that period.  In preparing these financial statements, the 
directors are required to:

• select suitable accounting policies and then apply them consistently;

• prepare the financial statements on the going concern basis unless it is inappropriate to 

presume that the Company will continue in business;

• make judgements and estimates that are reasonable and prudent; and

• state whether applicable accounting standards have been followed, subject to any 

material departures disclosed and explained in the financial statements.

Financial statements are published on the Group’s website in accordance with legislation 
in the United Kingdom governing the preparation and dissemination of financial 
statements, which may vary from legislation in other jurisdictions. The maintenance 
and integrity of the Group’s website is the responsibility of the directors. The directors’ 
responsibility also extends to the ongoing integrity of the financial statements contained 
therein. 

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

20

Independent auditor’s report 
Chairman’s statement  
to the shareholders of Maintel Holdings Plc

21

Independent auditor’s report 
Business review 
to the shareholders of Maintel Holdings Plc (continued)

Opinion
In our opinion:

• the group financial statements give a true and fair view, in accordance with IFRSs as 
adopted by the European Union, of the state of the group’s affairs as at 31 December 
2008 and of its profit for the year then ended;

• the parent company financial statements give a true and fair view, in accordance with 
United Kingdom Generally Accepted Accounting Practice, of the state of the parent 
company’s affairs as at 31 December 2008;

• the financial statements have been properly prepared in accordance with the Companies 

Act 1985; and

• the information given in the directors’ report is consistent with the financial statements.

BDO STOY HAYWARD LLP
Chartered Accountants
and Registered Auditors
London

13 March 2009

We have audited the group and parent company financial statements (the ‘’financial 
statements’’) of Maintel Holdings Plc for the year ended 31 December 2008 which 
comprise the consolidated income statement, the consolidated and company balance 
sheets, consolidated statement of changes in equity, the consolidated cash flow 
statement, and the related notes. These financial statements have been prepared under 
the accounting policies set out therein. 

Respective responsibilities of directors and auditors
The directors’ responsibilities for preparing the annual report and group financial 
statements in accordance with applicable law and International Financial Reporting 
Standards (IFRSs) as adopted by the European Union and for preparing the parent 
company financial statements in accordance with applicable law and United Kingdom 
Accounting Standards (United Kingdom Generally Accepted Accounting Practice) are set 
out in the statement of directors’ responsibilities.  

Our responsibility is to audit the financial statements in accordance with relevant legal and 
regulatory requirements and International Standards on Auditing (UK and Ireland).

We report to you our opinion as to whether the financial statements give a true and fair 
view and have been properly prepared in accordance with the Companies Act 1985 and 
whether the information given in the directors’ report is consistent with those financial 
statements.  We also report to you if, in our opinion, the company has not kept proper 
accounting records, if we have not received all the information and explanations we 
require for our audit, or if information specified by law regarding directors’ remuneration 
and other transactions is not disclosed.

We read other information contained in the annual report, and consider whether it is 
consistent with the audited financial statements. This other information comprises only 
the directors’ report, the chairman’s statement, the business review, the report of the 
remuneration committee and the report on corporate governance. We consider the 
implications for our report if we become aware of any apparent misstatements or material 
inconsistencies with the financial statements. Our responsibilities do not extend to any 
other information.

Our report has been prepared pursuant to the requirements of the Companies Act 1985 
and for no other purpose.  No person is entitled to rely on this report unless such a 
person is a person entitled to rely upon this report by virtue of and for the purpose of 
the Companies Act 1985 or has been expressly authorised to do so by our prior written 
consent.  Save as above, we do not accept responsibility for this report to any other 
person or for any other purpose and we hereby expressly disclaim any and all such 
liability.

Basis of audit opinion
We conducted our audit in accordance with International Standards on Auditing (UK and 
Ireland) issued by the Auditing Practices Board.  An audit includes examination, on a test 
basis, of evidence relevant to the amounts and disclosures in the financial statements.  
It also includes an assessment of the significant estimates and judgments made by the 
directors in the preparation of the financial statements, and of whether the accounting 
policies are appropriate to the group’s and company’s circumstances, consistently applied 
and adequately disclosed.

We planned and performed our audit so as to obtain all the information and explanations 
which we considered necessary in order to provide us with sufficient evidence to give 
reasonable assurance that the financial statements are free from material misstatement, 
whether caused by fraud or other irregularity or error. In forming our opinion we also 
evaluated the overall adequacy of the presentation of information in the financial 
statements.

Maintel Holdings Plc
Annual report and financial 
statements for the year ended 
31 December 2008
www.maintel.co.uk

22

Consolidated income statement 
for the year ended 31 December 2008

23

Consolidated balance sheet 
at 31 December 2008

Revenue 

Cost of sales 

Gross profit 

Administrative expenses

 Goodwill impairment 

 Intangibles amortisation 

 Other administrative expenses 

Operating profit 

Financial income 

Financial charges 

Profit before taxation 

Taxation   

Profit after taxation attributable to equity holders of the parent 

Earnings per share 

Basic and diluted 

The notes on pages 26 to 45 form part of these financial statements.

Note 

2 

10 

10 

5 

6 

6 

7 

9 

2008   
£000 

19,415 

13,095 

6,320 

120 

263 

4,416 

4,799 

1,521 

69 

(1)   

1,589 

495 

1,094 

2007
£000

19,329

12,762 

6,567

76

222

4,405   

4,703

1,864

115

-  

1,979

595

1,384

9.2p 

11.1p 

Non current assets

Intangible assets 

Property, plant and equipment 

Current assets

Inventories 

Trade and other receivables 

Cash and cash equivalents 

Total current assets 

Total assets 

Current liabilities

Trade and other payables 

Current tax liabilities 

Total current liabilities 

Non current liabilities

Deferred tax liability 

Total net assets 

Equity

Issued share capital 

Share premium 

Capital redemption reserve 

Retained earnings 

Total equity 

Note 

 2008 
£000 

736 

3,164 

1,010 

10 

12 

13 

14 

15 

17 

18 

19 

19 

19 

2008 
£000 

1,208 

200 

1,408 

4,910 

6,318 

5,173 

193 

5,366 

98 

854 

108 

628 

28 

90 

854 

2007 
£000 

829 

3,928

2,109

2007 
£000

1,591

208

1,799

6,866

8,665

6,025

295

6,320

139

2,206

124

628

12

1,442

2,206

The financial statements were approved and authorised for issue by the Board on 13 March 2009 and were signed on its 
behalf by:

W D Todd

Director

The notes on pages 26 to 45 form part of these financial statements.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
24

Consolidated statement of changes in equity 
for the year ended 31 December 2008

25

Consolidated cash flow statement  
for the year ended 31 December 2008

Operating activities 

Profit before taxation 

Adjustments for: 

Goodwill impairment 

Intangibles amortisation 

Depreciation charge 

Interest received 

Other interest paid 

Loss on disposal of plant and equipment 

Operating cash flows before changes in working capital 

Decrease/(increase) in inventories 

Decrease/(increase) in trade and other receivables 

(Decrease)/increase in trade and other payables 

Cash generated from operating activities  

Tax paid 

Net cash flows from operating activities 

Investing activities

Purchase of plant and equipment 

Proceeds from disposal of plant and equipment 

Purchase of base of customer relationships 

Interest received 

Net cash flows from investing activities  

Financing activities

Other interest paid 

Repurchase of own shares for cancellation 

Equity dividends paid 

Net cash flows from financing activities 

Net decrease in cash and cash equivalents  

Cash and cash equivalents at start of period 

Cash and cash equivalents at end of period 

The notes on pages 26 to 45 form part of these financial statements

2008 
£000 

2007
£000

1,589 

1,979

120 

263 

118 

(69) 

1   

2   

2,024 

93 

764 

(852) 

2,029 

(638) 

1,391 

(115) 

3   

- 

69 

(43) 

(1)   

(1,782) 

(664) 

(2,447) 

(1,099) 

2,109 

1,010 

76

222

136

(115)

-

-

2,298

(124)

(1,067)

755

1,862

(759)

1,103

(106) 

- 

(448)  

115

(439)

-

(117)

(672)

(789)

(125)

2,234

2,109

At 1 January 2007   

Profit for year* 
Dividend 
Movements in respect of 
purchase of own shares 

At 31 December 2007   

Profit for year* 
Dividend 
Movements in respect of
purchase of own shares 

At 31 December 2008 

Share 
capital 
£000 

124 

Share 
premium 
£000  

628 

-           
-           

- 

124 

-           
-           

(16)  

108 

-    
- 

-    

628 

-    
- 

-    

Capital 
redemption 
reserve 
£000 

12 

  -    
-    

-   

12 

  -    
-    

Retained 
earnings 
£000 

847 

1,384 
(672) 

Total
£000

1,611

1,384
(672)

(117) 

(117) 

1,442 

2,206

1,094 
(664) 

1,094
(664)

16    

(1,782) 

(1,782)

628 

28 

90 

854

 * Total recognised income and expenses for the year are the same as the profit for the year shown above.

The notes on pages 26 to 45 form part of these financial statements.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
26

Notes forming part of the financial statements 
for the year ended 31 December 2008

27

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

1 Accounting policies 

The consolidated financial statements have been prepared under the historical cost convention, and the principal policies 
adopted in their preparation are as follows:   

(a) Basis of preparation 

The consolidated financial statements have been prepared in accordance with International Financial Reporting Standards, 
International Accounting Standards and Interpretations (collectively IFRS) issued by the International Accounting Standards 
Board (IASB) as adopted by the European Union (“adopted IFRSs”), and with those parts of the Companies Act 1985 
applicable to companies preparing their accounts in accordance with adopted IFRSs. The Company has elected to prepare its 
parent company financial statements in accordance with UK GAAP and these are presented on page 46.

(b) Basis of consolidation

The financial statements consolidate the results of Maintel Holdings Plc and each of its subsidiaries (the “Group”). The results 
of subsidiaries acquired are included within the consolidated income statement and balance sheet from the effective date of 
acquisition, applying uniform accounting policies pursuant to IAS 27 “Consolidated and separate financial statements”. The 
results of disposed subsidiaries are included in the consolidated income statement up to the effective date of disposal. All 
intra-group transactions and balances are eliminated on consolidation. Acquisitions are accounted for using the acquisition 
method of accounting.

Subsidiaries are all entities over which the Group has the power to govern their financial and operating policies.

 (c) Revenue

Revenue represents sales to customers at invoiced amounts less value added tax. Revenue from sales of equipment, 
chargeable works carried out and network services, is recognised when the goods or services are provided. Amounts 
invoiced in advance in respect of maintenance contracts are deferred and released to the income statement on a straight 
line basis over the period covered by the invoice. Revenue and profit on long term supply and/or installation contracts is 
recognised dependent on the stage of and costs to completion of each contract.

(d) Intangible assets

Goodwill

Goodwill represents the difference between the cost of the acquisition and the fair value of the net identifiable assets, 
liabilities and contingent liabilities. Cost comprises the fair value of assets given, liabilities assumed and equity instruments 
issued, plus any direct costs of acquisition. Goodwill is capitalised as an intangible asset, with any impairment in carrying 
value being charged to the income statement.

1 Accounting policies (continued)

(d) Intangible assets (continued)

Other intangible assets

Intangible assets are stated at cost less accumulated amortisation and consist of customer relationships. Where these assets 
have been acquired through a business combination, the cost will be the fair value allocated in the acquisition accounting; 
where they have been acquired other than through a business combination, the initial cost is the aggregate amount paid and 
the fair value of any other consideration given to acquire the asset.

Customer relationships are amortised over their estimated useful lives of (i) five years in respect of maintenance contracts, 
and (ii) seven years in respect of network services contracts.

Impairment of goodwill and other intangible assets

Impairment tests on goodwill are undertaken annually on 31 December. Customer relationships and other assets are subject 
to impairment tests whenever events or changes in circumstances indicate the carrying amount may not be recoverable. 
Where the carrying value of an asset exceeds its recoverable amount (being the higher of value in use and fair value less 
costs to sell), the asset is written down accordingly.

Where it is not possible to estimate the recoverable amount of an individual asset, the impairment test is carried out on the 
asset’s cash-generating unit (being the lowest group of assets in which the asset belongs for which there are separately 
identifiable cash flows). Goodwill is allocated on initial recognition to each of the Group’s cash-generating units that are 
expected to benefit from the synergies of the combination giving rise to goodwill.

Impairment charges are included in the administrative expenses line item in the income statement.

(e) Property, plant and equipment

Property, plant and equipment is stated at historic cost, less accumulated depreciation. Depreciation is provided to write off 
the cost, less estimated residual values, of all tangible fixed assets over their expected useful lives, at the following rates:

Property, plant and machinery 
Office and computer equipment 
Motor vehicles 
Leasehold improvements  

- 
- 
- 
- 

over the life of the lease to third parties
25% straight line
25% straight line
over the remaining period of the lease

(f) Inventories

Inventories comprise (i) maintenance stock, being replacement parts held to service customers’ telecommunications 
systems, and (ii) work in progress, being stock purchased for customer orders which has not been installed at the end of the 
financial period. Inventories are valued at the lower of cost and net realisable value.

(g) Cash and cash equivalents

Cash and cash equivalents comprise cash balances and short term deposits with an original maturity of three months or less. 
Bank overdrafts that are repayable on demand and form an integral part of the Group’s cash management procedures are 
also included as a component of cash and cash equivalents for the purposes of the cash flow statement.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
28

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

29

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

1 Accounting policies (continued)

(h) Taxation

1 Accounting policies (continued)

(l) Dividends

Dividends unpaid at the balance sheet date are only recognised as a liability at that date to the extent that they are 
appropriately authorised and are no longer at the discretion of the Company. Proposed but unpaid dividends that do not meet 
these criteria are disclosed in the notes to the financial statements.

(m) Accounting standards issued but not adopted

The following new standards and interpretations, which have been issued by the IASB and IFRIC, are effective for future 
periods and have not been adopted early in these financial statements. The directors do not anticipate that the adoption of 
these standards and interpretations will have a material accounting impact on the Group’s financial statements in the period 
of initial application although they may result in certain presentational changes.

Standard or Interpretation 

Amendment to IAS 23 Borrowing Costs

Amendment to IFRS 2 Share-based Payment: Vesting 
Conditions and Cancellations

Amendments to IAS 1 Presentation of Financial Statements – 
revised presentation

Amendments to IAS32 and IAS1 Puttable Instruments and 
obligations arising on liquidation

IFRS 8 Operating Segments

Improvements to IFRSs

Amendments to IFRS 1 and IAS 27 Cost of an Investment in a 
subsidiary, jointly-controlled entity or associate

Revised IFRS 3 Business Combinations

Amendments to IAS 27 Consolidated and Separate Financial 
Statements

Amendment to IAS 39 Financial Instruments: Recognition and 
Measurement: Eligible Hedged Items

IFRIC 13 Customer Loyalty Programmes

IFRIC 15 Agreements for the Construction of Real Estate

IFRIC 16 Hedges of a Net Investment in a Foreign Operation

IFRIC 17 Distributions of Non-cash Assets to Owners

IFRIC 18 Transfer of Assets from Customers

Effective for periods 
beginning 

Endorsed for    
use in the EU

1 January 2009

1 January 2009

1 January 2009 

1 January 2009

1 January 2009

1 January 2009

1 January 2009

1 July 2009

1 July 2009

1 July 2009

1 July 2008

1 January 2009

1 October 2008

1 July 2009

1 July 2009

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

No

Yes

No

No

No

No

Current tax is the expected tax payable on the taxable income for the year, together with any adjustments to tax payable in 
respect of previous years.

Deferred tax is provided using the balance sheet liability method, providing for temporary differences between the carrying 
amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes, except for 
differences arising on:

•  the initial recognition of goodwill; 

•  the initial recognition of an asset or liability in a transaction which is not a business combination and at the time of the 

transaction affects neither accounting or taxable profit; and

•  investments in subsidiaries where the Group is able to control the timing of the reversal of the difference and it is probable 

that the difference will not reverse in the foreseeable future.

A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against 
which the asset can be utilised.

The amount of the deferred tax asset or liability is determined using tax rates that have been enacted or substantively 
enacted by the balance sheet date and are expected to apply when the deferred tax assets/liabilities are recovered/settled. 

Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax assets and 
liabilities and the deferred tax assets and liabilities relate to taxes levied by the same tax authority on either:

•  the same taxable Group company; or

•  different Group entities which intend either to settle current tax assets and liabilities on a net basis, or to realise the 

assets and settle the liabilities simultaneously, in each future period in which significant amounts of deferred tax assets or 
liabilities are expected to be settled or recovered.

(i) Financial assets and liabilities

The Group’s financial assets and liabilities mainly comprise cash, trade and other receivables and trade and other payables. 
The Group’s policy is, and has been throughout the year, not to trade in financial instruments.

Cash comprises cash in hand and deposits held at call with banks.

Trade and other receivables are not interest bearing and are stated at their nominal value as reduced by appropriate 
allowances for irrecoverable amounts or additional costs required to effect recovery.

Trade and other payables are not interest bearing and are stated at their nominal amount.

(j) Operating leases

Annual rentals payable are charged to the income statement on a straight-line basis over the term of the lease. 

Annual rentals receivable from third parties are credited to the income statement on a straight line basis over the term of the 
lease. This income is included in revenue.

(k) Employee benefits

The Group contributes to a number of defined contribution pension schemes in respect of certain of its employees; the Group 
does not contribute and has not contributed to any defined benefit pension schemes. The amount charged in the income 
statement represents the employer contributions payable to the schemes in respect of the financial period. The assets of the 
schemes are held separately from those of the Group in independently administered funds.

The cost of all short term employee benefits is recognised during the period the employee service is rendered.

Holiday pay is expensed in the period in which it accrues.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
30

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

31

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

2 Segment information

2 Segment information (continued)

For management reporting purposes, the Group consists of two business segments: (i) telephone maintenance and 
equipment sales, and (ii) telephone network services.

Maintenance 
and 
equipment 
£000 

14,735 

Year ended 31 December 2007

Network 
services 
£000 

4,682 

Central/ 
intercompany 
£000 

Total
£000

(88) 

19,329

Revenue 

Included in telephone system maintenance turnover above is £97,000 of leasing income.

Other than equipment sales of £39,000 to EU countries, revenue is wholly attributable to the principal activities of the Group 
and arises predominantly within the United Kingdom.

Operating profit 

Interest (net) 

Profit before taxation 

Taxation 

Profit after taxation 

Balance sheet

Assets 

Liabilities 

Total 

Other

1,680 

477 

(293)  

1,864

115

1,979

(595)

1,384

6,007 

1,485 

(5,276)   

(1,342)   

731 

143 

1,173    

159 

1,332     

8,665

(6,459)

2,206

Capital expenditure 

Depreciation 

Amortisation and impairment 

106 

136 

9   

-   

-   

20   

-   

-   

269 

106

136

298

Revenue 

Maintenance 
and 
equipment 
£000 

13,859 

Year ended 31 December 2008

Network 
services 
£000 

5,678 

Central/ 
intercompany 
£000 

Total
£000

(122) 

19,415

Included in telephone system maintenance turnover above is £8,000 of leasing income.

Other than equipment sales of £34,000 to EU countries, revenue is wholly attributable to the principal activities of the Group 
and arises predominantly within the United Kingdom.

Operating profit 

Interest (net) 

Profit before taxation 

Taxation 

Profit after taxation 

Balance sheet

Assets 

Liabilities 

Total 

Other

Capital expenditure 

Depreciation 

Amortisation and impairment 

1,433 

472 

(384)  

4,594 

(4,462)  

132 

1,308 

(1,158)  

150 

115 

118 

22 

-   

-   

48  

416   

156 

572   

-   

-   

313 

1,521

68

1,589

(495)

1,094

6,318

(5,464)

854

115

118

383

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
32

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

33

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

3 Employees

5 Operating profit

The average number of employees, including directors, during the year was:

Corporate and administration 

Sales and customer service 

Technical and engineering 

Staff costs, including directors, consist of:

Wages and salaries 

Social security costs 

Pension costs 

2008 
Number 

2007
Number

20 

      58 

84 

162 

7,050 

   794 

     120 

7,964 

20

65

86

171

6,728

    768

129

7,625

 The Group makes contributions to defined contribution personal pension schemes for employees and directors. The assets of 
the schemes are separate from those of the Group. The pension cost charge represents contributions payable by the Group 
to the schemes and amounted to £120,000 (2007 - £129,000). Contributions totalling £22,000 (2007 - £21,000) were 
payable to the schemes at the year end and are included in creditors.

4 Directors’ remuneration

The remuneration of the Company directors is as follows:

Directors’ emoluments 

Pension contributions 

Included in the above is the remuneration of the highest paid director as follows:

Directors’ emoluments 

Pension contributions 

2008 
£000 

447 

8 

455 

137 

4 

141 

2007
£000

426

7

433

131

4 

135

The Group paid contributions into defined contribution personal pension schemes in respect of 2 (2007 – 2) directors during 
the year.

This has been arrived at after charging/(crediting):

Depreciation of property, plant and equipment 

Amortisation of intangible fixed assets 

Goodwill impairment charge 

Loss on disposal of plant and equipment 

Operating lease rentals

    - property 

    - plant and machinery 

Auditors’ remuneration

    - audit services – Company  

    - other services relating to taxation – Group 

    - other services relating to audit of subsidiary undertakings - Group 

    - other services – Group 

Leasing income 

6 Financial income and expense

Finance income

    Bank interest received 

Finance expense

    Other interest payable 

7 Taxation

UK corporation tax

Corporation tax on profits of the period 

Deferred tax 

Taxation on profit on ordinary activities 

2008 
£000 

2007
£000

118 

263 

120 

2 

183 

115 

7 

6 

51 

25 

(8) 

2008 
£000 

69 

1   

2008 
£000 

536 

(41) 

495 

136

222   

76

-   

161

135

7

18

47

15

(97)

2007
£000

115

-

2007
£000

673

(78)

595

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
34

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

35

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

7 Taxation (continued)

9 Earnings per share

The differences between the total tax shown above and the amount calculated by applying the standard rate of UK 
corporation tax to the profit before tax are as follows:

Earnings per share is calculated by dividing the profit after tax for the period by the weighted average number of shares in 
issue for the period, these figures being as follows:

Profit on ordinary activities before tax 

Profit on ordinary activities at the standard rate of corporation

tax in the UK of 28.5% (2007 – 30%) 

Effect of:

Expenses not deductible for tax purposes 

Depreciation in excess of capital allowances 

Goodwill impairment 

Use of trading losses brought forward 

Change in tax rate affecting deferred tax liability 

8 Dividends paid on ordinary shares

Final 2006, paid 25 April 2007 – 2.9p per share 

Interim 2007, paid 5 October 2007 – 2.5p per share 

Final 2007, paid 30 April 2008 – 3.0p per share 

Interim 2008, paid 10 October 2008 – 2.5p per share 

2008 
£000 

1,589 

2007
£000

1,979

453 

11 

- 2

31 

- 

- 

495 

2008 
£000 

-   

-   

364 

300 

664 

594

11

23

(15)

(20) 

595

2007
£000

361

311  

-  

- 

672

Weighted average number of ordinary shares of 1p each 

Earnings used in basic and diluted EPS, being profit after tax 

Goodwill impairment and intangibles amortisation, less tax thereon 

One-off professional costs, less tax thereon 

Adjusted earnings 

Earnings per share 

Basic and diluted 

2008 
 Number 
(000s) 

11,832 

2007
Number
(000s)

12,452

£000 

1,094 

305 

35  

1,434 

£000

1,384

231

18    

1,633

9.2p 

11.1p

Adjusted – as above but excluding goodwill impairment, intangibles

amortisation and one-off professional costs, less tax thereon 

12.1p 

13.1p

The adjustment above in respect of goodwill impairment, intangibles amortisation, one-off professional costs and tax 
thereon has been made in order to provide a clearer picture of the trading performance of the Group.

 The one-off professional costs relate primarily to the recruitment of Mr Buxton (2007 - £25,000 before tax relating to the 
cost of strategic advice).

During 2008 the Company repurchased and cancelled 1,565,000 of its ordinary shares, at prices between 94p and 161.5p 
each at a total cost of £1,782,000, representing 14.5% of the Company’s issued share capital as at 31 December 2008. 

The directors recommend the payment of a final dividend for 2008 of 3.1p (2007 – 3.0p) per ordinary share, payable on 29 April 
2009 to shareholders on the register at 27 March 2009, subject to approval by shareholders at the Annual General Meeting.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
36

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

37

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

10 Intangible assets  

10 Intangible assets (continued)

Cost

At 1 January 2007 

Acquisition of customer relationships   

At 31 December 2007 and 31 December 2008 

Amortisation and impairment

At 1 January 2007 

Amortisation in the year   

Impairment in the year 

At 31 December 2007 

Amortisation in the year   

Impairment in the year 

At 31 December 2008 

Net book value

At 31 December 2008   

At 31 December 2007   

Goodwill 
£000 

Customer
relationships 
£000 

Total
£000

1,629

448

2,077

965   

448 

1,413 

97   

188  

222 

- 

319 

263 

- 

582 

222

76

486

263

120

869

664 

-    

664 

91    

-    

76  

167 

-   

120  

287 

 377   

497  

831 

1,094 

1,208

1,591

Amortisation and impairment charges for the year have been charged through administrative expenses in the consolidated 
income statement.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

The carrying value of goodwill, calculated on a value in use basis, is allocated to cash generating units as follows:

Pinnacle Voice and Data Limited (now incorporated in Maintel Voice and Data Limited) 

District Holdings Limited (now incorporated in

Maintel Europe Limited and Maintel Voice and Data Limited) 

2008 
£000 

232  

145 

377 

2007
£000

294

203

497

Goodwill of £227,000 arising on the acquisition of Pinnacle Voice and Data Limited (since renamed Maintel Network Solutions 
Limited) in December 2005 was capitalised at 31 December 2005, as was the related deferred payment of £147,000 in 2006, 
the aggregate being subject to an annual impairment review which has resulted in an impairment charge of £18,000 in 2007 
and £62,000 in 2008, due to the termination of certain contracts acquired.  

Goodwill of £290,000 arose on the acquisition of District Holdings Limited in June 2006. This is assessed for impairment at 
each balance sheet date based on value in use calculations, being the projected future discounted cash flows arising from the 
acquisition, compared with the carrying value of the goodwill. The impairment of the goodwill has been £58,000 in 2007 and 
£58,000 in 2008. 

The acquisition of District customer relationships was valued at £965,000. These relationships are estimated to have a useful 
life of 5 years and are therefore amortised over that period and subject to annual impairment review. The 2007 amortisation 
charge is therefore £193,000 and the 2008 charge £193,000.

The Group acquired a base of customer relationships from Callmaster Limited on 1 August 2007, for a consideration, 
including costs, of £448,000. These relationships are estimated to have a useful life of five (maintenance contracts) or seven 
(network services contracts) years and are therefore amortised over those periods and subject to annual impairment review. 
The 2007 amortisation charge is £29,000 and the 2008 charge £70,000.

For the purposes of the impairment review of goodwill, the net present value of the projected future cash flows of the 
cash generating unit are compared with the carrying value. Projected operating margins for this purpose are based on 
current trends, and a discount rate of 15.6% is applied to the resultant projected cash flows; the discount rate is based on 
conventional capital asset pricing model inputs.

11 Subsidiaries

The Group consists of Maintel Holdings Plc and its subsidiary undertakings, including several which did not trade during 
the year. The following were the principal subsidiary undertakings at the end of the year and each has been included in the 
consolidated financial statements:

Maintel Europe Limited 

Maintel Voice and Data Limited

Each is wholly owned and incorporated in England and Wales. 

 
 
 
 
 
 
 
 
 
 
38

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

39

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

12 Property, plant and equipment

Leasehold 
improvements 
£000 

Plant and 
machinery 
£000 

Office and
computer 
equipment 
£000 

Motor 
vehicles  
£000  

Cost or valuation

At 1 January 2007 

Additions 

Disposals 

At 31 December 2007 

Additions 

Disposals 

At 31 December 2008 

Depreciation

At 1 January 2007 

Provided in year 

Disposals 

At 31 December 2007 

Provided in year 

Disposals 

At 31 December 2008 

Net book value

At 31 December 2008 

At 31 December 2007 

64 

-   

-   

64 

3    

-   

67 

64 

-    

-    

64 

1    

-    

65 

2   

-   

89 

-   

(45)     

44 

-   

(44)   

- 

          86 

3 

(45)    

44 

- 

(44)  

-   

-   

- 

808 

99 

(73) 

834 

112 

(100) 

846 

573 

132 

(73) 

632 

116 

(100) 

648 

198 

202 

-   

7   

-   

7     

-   

(7)   

- 

-   

1   

-   

1   

1  

(2)   

-  

-   

6   

Total
£000

961

106

(118)

949

115

(151)

913

723

136

(118)

741

118 

(146)

713

200

208 

13 Inventories

Maintenance stock 

Stock held for resale 

14 Trade and other receivables

Trade receivables 

Other receivables 

Prepayments and accrued income 

All amounts shown above fall due for payment within one year.  

15 Trade and other payables

Trade payables 

Other tax and social security 

Accruals 

Other payables 

Deferred maintenance income 

Other deferred income 

2008 
£000 

675 

61 

736 

2008 
£000 

2,262 

17 

885 

3,164 

2008 
£000 

1,182 

641 

428 

24 

2,852 

46 

5,173 

2007
£000

599

230

829

2007
£000

2,965

14

949

3,928

2007
£000

1,686

671

565

27

3,020

56

6,025

Deferred maintenance income relates to the unearned element of maintenance revenue that has been invoiced but not yet 
recognised in the income statement. Other deferred income relates to other amounts invoiced but not yet recognised in the 
income statement.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
40

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

41

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

16 Financial instruments 

The Group’s financial assets and liabilities mainly comprise cash, trade and other receivables and trade and other payables, 
with smaller balances being recorded as other debtors and other creditors. The Group’s policy is, and has been throughout 
the year, not to trade in financial instruments.

16 Financial instruments (continued)

The movement on the provision is as follows: 

Current financial assets 

Trade receivables 

Cash and cash equivalents 

Other receivables 

Current financial liabilities

Trade payables 

Other payables 

Loans and receivables

2008 
£000 

2,262 

1,010 

17 

3,289 

2007
£000

2,965

2,109

14

5,088

Financial liabilities
measured at
amortised cost

2008 
£000 

1,182 

24 

1,206 

2007
£000

1,686

27

1,713

The maximum credit risk for each of the above is the carrying value stated above. The main risks arising from the Group’s 
operations are credit risk, currency risk and interest rate risk, however other risks are also considered below.

Credit risk

Management has a credit policy in place and the exposure to credit risk is monitored on an ongoing basis and with increased 
rigour in light of the current economic climate. Credit evaluations are performed on customers as deemed necessary based 
on, inter alia, the nature of the prospect and size of order. The Group does not require collateral in respect of financial 
assets.

At the balance sheet date there were no significant concentrations of credit risk, the largest exposure represented by the 
carrying value of each financial asset in the balance sheet, principally trade and other receivables, against which £99,000 
is provided at 31 December 2008 (2007 - £112,000). The provision represents an estimate of potential bad debt, goodwill 
credits and additional costs to be incurred in respect of the year end trade receivables, a review having been undertaken of 
each such year end receivable. The largest individual debtor included in trade and other receivables at 31 December 2008 
owed the Group £286,000 including VAT (2007 - £234,000). 

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

Provision at start of year  

Provision used 

Additional provision made 

Provision at end of year 

2008 
£000 

112 

(34) 

21 

99 

2007
£000

100

(7)

19

112

A debt is considered to be bad when it is deemed irrecoverable, for example when the debtor goes into liquidation, or when 
a credit or partial credit is issued to the customer for goodwill or commercial reasons.

The Group had past due trade receivables as follows:

Up to 30 days overdue  

31-60 days overdue 

More than 60 days overdue 

2008 
£000 

947 

195 

114 

1,256 

2007
£000

1,004

334

93

1,431

Cash and cash equivalents at 2008 and 2007 year ends represented short term deposits with LloydsTSB and Abbey.

Foreign currency risk

The principal functional currency of the Group is Sterling. The Group engages in minimal foreign currency transactions, and 
maintains a Euro bank account to facilitate these. The balance of the account at 31 December 2008 was £1,000 (2007 – 
£33,000). The Group’s exposure to currency risk is therefore not significant.

Interest rate risk

The Group has no borrowings, and invests its surplus cash in short term bank deposits at prevailing rates of interest. The 
Group’s interest income (£69,000 in 2008, and £115,000 in 2007) is therefore dependent on those prevailing rates.

Liquidity risk

The Group’s main financial liabilities are trade payables, which fall due and are typically paid in accordance with their 
contractual terms which are typically 30 days; payment of these is dependent on the Group’s liquidity, which in turn is 
dependent on management of the Group’s working capital. The directors are conscious of the likelihood that pressures will 
be exerted on working capital as a result of the current economic environment however these will be minimised wherever 
possible, including by way of additional credit checking of prospective customers and tighter monitoring of debtors.

Market risk

As noted above, the interest earned on short term deposits is dependent on the prevailing rates of interest from time to 
time. 

Fair value

All of the Group’s financial instruments are due to mature within one year and are subject to normal commercial credit and 
interest rate risk.

There is no significant difference between the carrying amounts shown in the balance sheet and the fair values of the 
Group’s financial instruments. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
42

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

43

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

17 Deferred tax liability

20 Share Incentive Plan

At 1 January 2007 

Adjustment on change in tax rates 

(Credit)/charge to income statement 

At 31 December 2007 

Charge/(credit) to income statement 

At 31 December 2008 

Property, 
plant and 
equipment 
£000 

Intangible 
assets 
£000 

(29) 

-   

(1)   

(30)   

3   

(27)   

261 

(20)   

(58)   

183   

(58)   

125   

Other 
£000 

(15) 

- 

1  

(14) 

14 

-  

Total
£000

217

(20)

(58)

139

(41)

98

The deferred tax liability represents (a) a liability established under IFRS on the recognition of an intangible asset in relation 
to the District acquisition net of (b) an asset represented by the tax value of depreciation provided in the accounts in excess 
of capital allowances claimed, and is calculated using a tax rate of 28% (2007: 28%).    

18 Share capital

Authorised

17,571,840 ordinary shares of 1p each 

Alloted, called up and fully paid

10,821,800 (2007 - 12,386,800) ordinary shares of 1p each 

2008 
£000 

176 

108 

2007
£000

176

124

Pursuant to the authority granted at the last and penultimate AGMs, the Company repurchased and cancelled 1,565,000 
of its own 1p ordinary shares during 2008, at prices between 94p and 161.5p each at a total cost of £1,782,000. The 
purchases represent 14.5% of the Company’s issued share capital as at 31 December 2008. 

19 Reserves

 The capital redemption reserve represents the nominal value of ordinary shares repurchased and cancelled by the Company 
and is undistributable in normal circumstances.

Share capital, share premium and retained earnings represent balances conventionally attributed to those descriptions.

The Group having no borrowings or regulatory capital requirements, its primary capital management focus is on maximising 
earnings per share and therefore shareholder return.

 Subject to shareholder approval at the forthcoming AGM, it is proposed to pay a final dividend for 2008 of 3.1p per share; 
this dividend is not provided for in these financial statements.

The Company established the Maintel Holdings Plc Share Incentive Plan (“SIP”) in 2006. The SIP is open to all employees 
with at least 6 months’ continuous service with a Group company, and allows employees to subscribe for existing shares 
in the Company out of their gross salary. The shares are bought by the SIP on the open market. The employees own the 
shares from the date of purchase, but must continue to be employed by a Group company and hold their shares within the 
SIP for 5 years to benefit from the full tax benefits of the plan.

21 Operating leases

As at 31 December 2008, the Group had future minimum rentals payable under non-cancellable operating leases as set out 
below:

The total future minimum lease payments  
are due as follow: 

Not later than one year 

Later than one year and not later than five years 

2008 
Land and 
buildings 
£000 

2008 

Other 
£000 

2007 
Land and 
buildings 
£000 

191 

48 

239 

37 

4 

41 

173 

217 

390 

2007 

Other
£000

90

50

140

The commitment relating to land and buildings is in respect of the Group’s London offices, the lease on which expires in 
normal circumstances in March 2010, and the remaining commitment relates to contract hired motor vehicles, which are 
typically replaced on a 3 year rolling cycle. 

22 Contingent liabilities

 In last year’s financial statements, the Group reported notification of two separate potential legal claims against it, the 
estimated amount of each claim being £30,000. The directors consider the Group to be practically and contractually 
protected from any liability and no correspondence has been received from the claimants in the last year. Accordingly, no 
provision has been made in the accounts for either, and in the absence of further correspondence, these will not be reported 
in future financial statements. 

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
44

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

45

Notes forming part of the financial statements 
for the year ended 31 December 2008 (continued)

23 Related party transactions
Transactions with key management personnel

24 Accounting estimates and judgements (continued)

Long term contracts

The Group has a related party relationship with its directors and executive officers. The remuneration of the individual 
directors is disclosed in the Remuneration report. The remuneration of the directors and other key members of management 
during the year was as follows:

At each reporting date the Group has customer projects which are partially complete. Estimates are made of the stage 
of completion of these projects and a proportion of the project’s revenue and cost is recognised in the period’s financial 
statements. The time scales and costs to completion may differ from those estimates.  

Short term employment benefits 

Contributions to defined contribution pension scheme 

2008 
£000 

784 

14 

798 

2007
£000

714

13

727 

Business combinations

The acquisition of customer relationships from Callmaster Limited and WGTS Limited in 2007 have been adjudged not to 
be business combinations. The accounting treatment had they been adjudged business combinations would not have been 
materially different, and there would be no resultant effect on profit after tax reported in the income statement.

Contingent liabilities

On 3 October 2008, the Company purchased 750,000 shares from Tim Mason, a director of the Company, at a price of 103p 
per share. The Directors obtained independent professional advice confirming this to be a fair price.

An assessment has been made of the outcome and potential cost of the two claims referred to in note 22. It is considered 
that any divergence from those estimates is unlikely to be significant. 

 Transactions between the Company and its subsidiary undertakings

Inventory valuation

Where inventories are valued at net realisable value, parts which are not individually priced to market rates are subject to 
provisioning. Such provisioning may prove to be over or understated, however any divergence from the estimates used is 
unlikely to be significant in aggregate. 

Transactions between Group companies are not disclosed as they have been eliminated on consolidation.

Other transactions

The Group traded during the year with Maybank Marketing, a company indirectly associated with A J McCaffery. Purchases 
during the year amounted to £19,694 (2007 - £9,675) net of VAT, of which £133 (2007 - £1,590) was owed at the year end 
and is included within trade creditors. Sales during the year amounted to £89 (2007 - £109), of which £Nil (2007 - £Nil) was 
owed at the year end.

The Group provided services to A J McCaffery during the year amounting to £993 (2007 - £1,005) net of VAT, of which £Nil 
(2007 - £Nil) was owed at the year end.

The Group paid commissions in the year to J A Spens, a shareholder in the Company, amounting to £17,099 net of VAT 
(2007 - £46,258), of which £263 (2007 - £4,709) was owed at the year end and is included in trade creditors.

24 Accounting estimates and judgements

In the process of applying the Group’s accounting policies, management has made various estimates, assumptions and 
judgements, with those likely to contain the greatest degree of uncertainty being summarised below.

Impairment

The Group assesses at each reporting date whether there is an indication that its intangible assets may be impaired. In 
undertaking such an impairment review, estimates are required in determining an asset’s recoverable amount; those used 
are shown in note 10. These estimates include the asset’s future cash flows and an appropriate discount to reflect the time 
value of money. The effect on the impairment charge in the income statement of assuming a year’s longer and a year’s 
shorter customer contract length compared with the assumed five (maintenance contracts) and seven years (network 
services contracts) is as follows: 

Maintenance contracts
One year longer contract length 
One year shorter contract length 

Network services contracts
One year longer contract length 
One year shorter contract length 

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

Increase/(decrease)
in impairment charge

2008 
£000 

Nil  
119 

2007
£000

Nil
Nil

(29) 
34 

(18)
31

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
46

Maintel Holdings Plc Company balance sheet
at 31 December 2008 - prepared under UK GAAP

47

Notes forming part of the Company financial statements 
for the year ended 31 December 2008

Fixed assets

Investment in subsidiaries 

Current assets

Debtors 

Cash at bank and in hand 

Creditors: amounts falling due 
within one year 

Net current (liabilities)/assets 

Total assets less current liabilities 

Capital and reserves

Called up share capital 

Share premium 

Capital redemption reserve 

Profit and loss account 

Shareholders’ funds 

Note 

5 

6 

7 

8 

9 

9 

9 

2008 
£000 

205 

510 

715 

1,062 

2008 
£000 

2,323 

 7

(347) 

1,976 

108 

628 

28 

1,212 

1,976 

2007 
£000 

449 

456

222 

2007
£000

2,323

234

2,557

124

628

12

1,793

2,557

1 Accounting policies 

The principal accounting policies are summarised below; they have been applied consistently throughout the year and the 
preceding year.

(a) Basis of preparation

The Company has elected to prepare its parent company accounts in accordance with UK GAAP. 

The financial statements of the Company are presented as required by the Companies Act 1985. As permitted by that Act, 
the financial statements have been prepared in accordance with applicable accounting standards in the United Kingdom and 
on the historical cost basis. 

Under section 230 (4) of the Companies Act the Company is exempt from the requirement to present its own profit and loss 
account.

The Company has taken advantage of the exemption contained in FRS8 and has not disclosed transactions or balances with 
entities which form part of the Group.

(b) Investments

Investments in subsidiary undertakings are stated at cost unless, in the opinion of the directors, there has been impairment 
to their value, in which case they are written down to their recoverable amount.

The Company uses the cost method of accounting, which is a method of accounting for an investment whereby the 
investment is recognised at cost. The investor recognises income from the investment only to the extent that the investor 
receives distributions from accumulated profits of the investee arising after the date of acquisition. Distributions received in 
excess of such profits are regarded as a recovery of investment and are recognised as a reduction of the cost of investment.

The financial statements were approved and authorised for issue by the Board on 13 March 2009 and were signed on its 
behalf by:

(c) Cash 

Cash comprises cash balances and short term deposits with an original maturity of three months or less. 

W D Todd

Director

The notes on pages 47 to 49 form part of these financial statements.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

(d) Taxation

Current tax is the expected tax payable on the taxable income for the year, together with any adjustments to tax payable in 
respect of previous years.

(e) Dividends

Dividends unpaid at the balance sheet date are only recognised as a liability at that date to the extent that they are 
appropriately authorised and are no longer at the discretion of the Company. Proposed but unpaid dividends that do not 
meet these criteria are disclosed in the notes to the accounts.

2 Employees

The only employees of the Company were the directors. The average number employed during the year was 5 (2007 – 5). 
The directors’ remuneration is shown in note 4 of the consolidated financial statements.

3 Profit for the financial period 

The Company has taken advantage of the exemption under S230 of the Companies Act 1985 and has not presented its own 
profit and loss account in these financial statements. The profit for the year of the Company, after tax and before dividends 
paid, was £1,865,000 (2007 – £1,207,000).

 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
48

Notes forming part of the Company financial statements 
for the year ended 31 December 2008 (continued)

49

Notes forming part of the Company financial statements 
for the year ended 31 December 2008 (continued)

4 Dividends paid on ordinary shares

7 Creditors

Final 2006, paid 25 April 2007 – 2.9p per share 

Interim 2007, paid 5 October 2007 – 2.5p per share 

Final 2007, paid 30 April 2008 – 3.0p per share 

Interim 2008, paid 10 October 2008 – 2.5p per share 

2008 
£000 

-   

-   

364 

300 
664 

2007
£000

361

311  

-  

- 
672 

The directors recommend the payment of a final dividend for 2008 of 3.1p (2007 – 3.0p) per ordinary share, payable 
on 29 April 2009 to shareholders on the register at 27 March 2009, subject to approval by shareholders at the Annual 
General Meeting.

5 Investment in subsidiaries  

Cost                                                         

At 31 December 2007 and 31 December 2008 

Provision for impairment

At 31 December 2007 and 31 December 2008 

Net book value

At 31 December 2007 and 31 December 2008 

The following were the principal subsidiary undertakings at the end of the year:

Maintel Europe Limited 

Maintel Voice and Data Limited 

Each is wholly owned and incorporated in England and Wales.  

6 Debtors

Amounts owed by subsidiary undertakings 

Other debtors 

Prepayments and accrued income 

Corporation tax recoverable   

All amounts shown under debtors fall due for payment within one year.   

Shares in
subsidiary
  undertakings
£000

2,403

80

2,323 

2008 
£000 

165 

10 

11 

 19  

205 

2007
£000

-   

1   

1

5

7

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

Amounts due to subsidiary undertakings  

Trade creditors 

Accruals and deferred income 

8 Share capital

Authorised 

17,571,840 ordinary shares of 1p each 

Allotted, called up and fully paid

2008 
£000 

1,027 

27 

8 

1,062 

2008 
£000 

2007
£000

214

  1

7

222

2007
£000

176 

176

10,821,800 (2007 - 12,386,800) ordinary shares of 1p each 

108 

124    

Pursuant to the authority granted at the last and penultimate AGMs, the Company repurchased and cancelled 1,565,000 
of its own 1p ordinary shares during 2008, at prices between 94p and 161.5p each at a total cost of £1,782,000. The 
purchases represent 14.5% of the Company’s issued share capital as at 31 December 2008. 

9 Capital and reserves

At 1 January 2007   

Profit for year* 
Dividend in specie received from  
subsidiary undertakings 
Capital contribution 
Dividends paid 
Movements in respect of  
purchase of own shares 
At 31 December 2007   

Profit for year* 
Dividends paid 
Movements in respect of  
purchase of own shares 

At 31 December 2008 

Share 
capital 
£000 
124 

-           

- 
-           
-           

-           

124 

-           
-           

  (16) 

108 

Share 
premium 
£000 
628 

Capital 
redemption 
reserve 
£000 
12 

Retained 
earnings 
£000 
1,375 

-    

-    
- 
- 

- 
628 

-    
- 

- 

628 

  -    

1,207 

-    
-    
-    

-    

12 

  -    
-    

16    

28 

285 
(285) 
(672) 

(117) 
1,793 

1,865 
(664) 

(1,782) 

1,212 

Total
£000
2,139

1,207

285
(285)
(672)

(117)
2,557

1,865
(664)

(1,782) 

1,976

* Total recognised income and expenses for the year are the same as the profit for the year.

The dividend in specie and capital contribution in 2007 relate to assets and liabilities transferred from the District group of 
companies to Maintel Europe Limited, via Maintel Holdings Plc.
 Subject to shareholder approval at the forthcoming AGM, it is proposed to pay a final dividend for 2008 of 3.1p per share; 
this dividend is not provided for in these financial statements.

10 Related party transactions

On 3 October 2008, the Company purchased 750,000 shares from Tim Mason, a director of the Company, at a price of 
103p per share.  The Directors obtained independent professional advice confirming this to be a fair price.

Transactions with other Group companies have not been disclosed as permitted by FRS8, as the Group companies are 
wholly owned.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
50

Notice of annual general meeting 
not forming part of the statutory financial statements

51 

Notice of annual general meeting
(continued) 

Notice is hereby given that the annual general meeting of Maintel Holdings Plc (“the Company”) will be held at its offices at 
61 Webber Street, London SE1 0RF, on 23 April 2009, at 10.45 am, for the following purposes:

Ordinary business

To consider and, if thought fit, to pass the following resolutions which will be proposed as ordinary resolutions:

1. To receive and adopt the financial statements of the Company for the year ended 31 December 2008, together with the 

Report of the directors and the Independent auditors report thereon.

2. To declare and approve the payment of the proposed final dividend of 3.1 pence per ordinary share for the financial year 

ended 31 December 2008, on 29 April 2009, to shareholders on the register at 27 March 2009.

3. To approve the report of the Remuneration committee for the year ended 31 December 2008.

4. To re-elect Mr J D S Booth, who retires by rotation, as a director of the Company.

5. To re-elect Mr N J Taylor, who retires by rotation, as a director of the Company.

6. To re-elect Mr E Buxton, who has been appointed since the last annual general meeting, as a director of the Company.

7.  To re-appoint BDO Stoy Hayward LLP as auditors of the Company to hold office from the conclusion of the meeting to the 
conclusion of the next meeting at which accounts are laid before the Company, and to authorise the directors to agree 
their remuneration.

Special business

To consider and, if thought fit, to pass the following resolutions, of which resolution 8 will be proposed as an ordinary 
resolution and resolutions 9 to 11 as special resolutions:

8.  That the directors be and are hereby generally and unconditionally authorised pursuant to Section 80 of the Companies 
Act 1985 (as amended) (“the Act”) to exercise all powers of the Company to allot and to make offers or agreements to 
allot relevant securities (as defined in Section 80 (2) of the Act) up to a maximum aggregate nominal amount of £36,072, 
provided that this authority shall expire at the conclusion of the next annual general meeting of the Company or 15 
months after the passing of this resolution (if earlier) unless renewed or extended prior to such time, except that the 
Company may before such expiry make an offer or agreement which would or might require the relevant securities to 
be allotted after such expiry and the directors may allot relevant securities in pursuance of such offer or agreement as if 
the authority conferred hereby had not expired. This authority is in substitution for all subsisting authorities to the extent 
unused.

9.  That, subject to the passing of the previous resolution, the directors be and are hereby empowered pursuant to Section 
95 of the Act to allot equity securities as defined in Section 94 of the Act for cash as if Section 89 (1) of the Act did not 
apply to any such allotment, provided that this power shall be limited:

(a) to the allotment of equity securities in connection with a rights issue or other pre-emptive issue in favour of 
shareholders; and 

(b) to the allotment (otherwise than pursuant to sub-paragraph (a) above) of equity securities up to an aggregate 
nominal value of £10,821.

This power shall expire at the conclusion of the next annual general meeting of the Company or 15 months after the 
passing of this resolution (if earlier) unless renewed or extended prior to such time except that the Company may before 
such expiry make an offer or agreement which would or might require the relevant securities to be allotted after such 
expiry and the directors may allot equity securities in pursuance of such offer or agreement as if the power conferred 
hereby had not expired.

10. That the Company is, pursuant to Section 166 of the Act, hereby generally and unconditionally authorised to make 

market purchases (within the meaning of Section 163 (3) of the Act) of up to a maximum of 1,622,187 ordinary shares of 
1p each in its capital (representing 14.99% of the Company’s current issued ordinary share capital), provided that:

(a) the minimum price, exclusive of any expenses, which may be paid for an ordinary share is 1p; 

(b) the maximum price, exclusive of any expenses, which may be paid for each ordinary share is not more than 5% 
above the average published market value for an ordinary share as derived from the London Stock Exchange Alternative 
Investment Market for the five business days immediately preceding the day on which such share is contracted to be 
purchased; and

(c) the authority shall expire at the conclusion of the next annual general meeting of the Company or 15 months after the 
passing of this resolution (if earlier), except in relation to the purchase of any ordinary shares the contract for which was 
concluded before the date of expiry of the authority and which would or might be completed wholly or partly after such 
date.

11. That the Articles of Association in the form produced to the annual general meeting and initialled by the chairman of the 

meeting be adopted as the Articles of Association of the Company, in substitution for and to the exclusion of, the existing 
Articles of Association. 

By order of the Board

W D Todd
Company Secretary
27 March 2009

Registered office
61 Webber St
London SE1 0RF

Notes

1. A member of the Company entitled to attend and vote at the meeting may appoint one or more proxies to attend, speak 
and vote at the meeting instead of him/her. A proxy need not be a member of the Company. A member of the Company 
may appoint more than one proxy provided each proxy is appointed to exercise the rights attached to different shares. A 
member may not appoint more than one proxy to exercise the rights attached to any one share. Appointment of a proxy 
will not preclude a member from attending and voting at the meeting. A form of proxy is enclosed which you are invited 
to complete and return. To be effective, it must be completed and be received at the offices of the Company’s Registrar 
not later than 48 hours before the time fixed for the meeting. Completion and return of the form of proxy will not preclude 
shareholders from attending and voting in person at the meeting.

2. The Company, pursuant to Regulation 41 of the Uncertified Securities Regulations 2001, specifies that only those 

shareholders registered in the register of members of the Company as at 6.00 pm on 21 April 2009, shall be entitled to 
attend or vote at the aforesaid general meeting in respect of the number of shares registered in their name at that time 
(or in the event that the meeting is adjourned, 48 hours before the time of the adjourned meeting). Changes to entries 
on the relevant register of securities after 6.00 pm on 21 April 2009 shall be disregarded in determining the rights of any 
person to attend and vote at the meeting.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
52

Notice of annual general meeting
(continued) 

53

Appendix

3. In order to facilitate voting by corporate representatives at the meeting, arrangements will be put in place at the 

Explanatory note of principal changes to the Company’s Articles of Association

meeting so that (i) if a corporate member has appointed the chairman of the meeting as its corporate representative 
with instructions to vote on a poll in accordance with the directions of all of the other corporate representatives for that 
member at the meeting, then on a poll those corporate representatives will give voting directions to the chairman and 
the chairman will vote (or withhold a vote) as corporate representative in accordance with those directions; and (ii) if 
more than one corporate representative for the same corporate member attends the meeting but the corporate member 
has not appointed the chairman of the meeting as its corporate representative, a designated corporate representative 
will be nominated, from those corporate representatives who attend, who will vote on a poll and the other corporate 
representatives will give voting directions to that designated corporate representative. Corporate members are referred to 
the guidance issued by the Institute of Chartered Secretaries and Administrators on proxies and corporate representatives 
– www.icsa.org.uk – for further details of this procedure. The guidance includes a sample form of representation letter if 
the chairman is being appointed as described in (i) above.

4. Copies of the existing Articles of Association of the Company and the proposed amended Articles of Association and all 

directors’ service contracts, will be available for inspection at the Company’s registered office from the date of this notice 
to (and including) the date of the meeting during normal business hours on any day (Saturdays, Sundays and public 
holidays excepted) and will also be available at the meeting for at least 15 minutes before the meeting until its conclusion.

This summary sets out the principal differences between the Existing Articles and the proposed New Articles (both defined 
on page 18 of the annual report).  The differences set out in paragraphs 1 to 7 are recommended as a result of the 
implementation of the 2006 Act (as defined on page 18 of the annual report). 

1.  Directors’ conflicts of interests

The 2006 Act sets out directors’ general duties. The provisions largely codify the existing law, but with some changes. 
Under the 2006 Act, a director must avoid a situation where he has, or can have, a direct or indirect interest that 
conflicts, or possibly may conflict with the Company’s interests, or otherwise ensure that such conflict is approved by 
shareholders in general meeting. This requirement is very broad and could apply, for example, if a director becomes a 
director of another company or a trustee of another organisation. The 2006 Act allows directors of public companies to 
authorise conflicts and potential conflicts of other directors where the articles of association contain a provision to this 
effect.

It is therefore proposed that the New Articles will have an effective provision which will give the directors authority to 
approve such conflicts of interest. There are safeguards which will apply when directors decide whether to authorise 
a conflict or potential conflict. First, only independent directors (i.e. those who have no interest in the matter being 
considered) will be able to take the relevant decision, and secondly, in taking the decision the directors must act in a way 
they consider, in good faith, will be most likely to promote the Company’s success. The independent directors will be able 
to impose limits or conditions, as they consider appropriate, when giving an authorisation.

The New Articles also contain provisions to ensure that a director must not impart confidential information in respect 
of the matter which gives rise to a conflict of interest or potential conflict of interest, if under a duty of confidentiality 
to another company. The New Articles also contain provisions stating that a director need not participate in board 
discussions or consider board papers in respect of the matter which gives rise to a conflict of interest or potential conflict 
of interest. These provisions will only apply where the position giving rise to the potential conflict has previously been 
authorised by the directors in accordance with the 2006 Act.

2.  Electronic communications

The Company does not at present communicate electronically with shareholders, however, we would like to be able 
to take full advantage of the freedom to use electronic communications with our shareholders in the future. This will 
potentially enable us to reduce costs, reduce the environmental impact of our business and generally enhance the level 
and quality of our communications with shareholders.

There is currently provision in the Existing Articles reflecting the provisions of the Companies Act 1985 which 
allowed the Company to use electronic communications in certain contexts, for instance, to send annual accounts 
and notices of meeting to shareholders. The new provisions in the 2006 Act apply more generally to all types of 
company communications made pursuant to the 2006 Act. In order for the Company to implement the new electronic 
communications regime, in the 2006 Act, shareholders must approve the sending and supplying of all documentation 
electronically pursuant to the 2006 Act by making the relevant amendments to the Existing Articles.

The authority and amendments to the Existing Articles will not of themselves force either the Company or any individual 
shareholders to send or receive any notices, documents or information (including annual accounts and admission 
documents) by electronic means. They will, however, allow the Company to approach shareholders in the future for their 
individual agreement to use electronic mail and/or publication on its website for Company communications. 

3.  Shareholder meetings

The New Articles reflect the fact that the 2006 Act does not contain any references to extraordinary general meetings 
of shareholders. Under the 2006 Act, any meeting other than an annual general meeting is simply classified as a general 
meeting.

The provisions in the Existing Articles dealing with the convening of general meetings and length of notice required to 
convene general meetings have now been amended to conform to new provisions in the 2006 Act. In particular, a general 
meeting to consider a special resolution can be convened on 14 days clear notice whereas previously, 21 clear days 
notice was required.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
 
 
 
 
 
54

4.  Proxies

Appendix
(continued) 

55

The 2006 Act now provides that shareholders can appoint multiple proxies. Proxies can also now speak at general 
meetings. The 2006 Act also provides that proxies shall have the same right to vote on a show of hands as shareholders. 
The New Articles therefore contain amendments to reflect these provisions.

5.  Transfers of shares

The 2006 Act provides that if the directors refuse to register a transfer, then in addition to sending the purported 
transferee notice of refusal, the directors must also give reasons for the refusal and any further information about such 
reasons that the purported transferee may reasonably request. The Existing Articles have therefore been amended in 
this regard.

6.  Directors indemnities

The 2006 Act now provides that a company which is a trustee of an occupational pension scheme can now indemnify a 
director against liability incurred in connection with the company’s activities as trustee of the scheme. The New Articles 
have therefore been amended to reflect this change.

7.  Auditors’ indemnity

The reference to the indemnification and purchase of insurance for auditors has also been removed in the New Articles, 
in line with best practice.

Maintel Holdings Plc
Annual report and financial statements for the year ended 31 December 2008
www.maintel.co.uk

 
 
 
 
 
Maintel, 61 Webber Street, London SE1 0RF www.maintel.co.uk