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Manhattan Associates

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FY2015 Annual Report · Manhattan Associates
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Delivering a 
Fulfilling Experience

2015 ANNUAL REPORT

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manh.com | manh.com.mx | manh.co.uk | manh.com.fr | manh.nl | manh.com.au | manh.cn | manh.co.jp

© Manhattan Associates. All Rights Reserved.

 
 
 
 
 
 
 
Our strategy is rooted in the 
belief that bringing supply 
chains and customers closer 
together delivers strategic value 
across the enterprise. The rising 
expectations of customers around 
service, convenience and price 
are driving the urgency and scale 
of technology investments in the 
markets we serve. The world’s 
best manufacturers, wholesale 
distributors and retailers are 
determined to deliver a fulfilling 
experience for their customers.

Our mission is to help these  
brands succeed.

Manhattan Associates makes commerce-ready supply chains that bring all 

points of commerce together so you are ready to sell and ready to execute. 

Across the store, through your network or from your fulfillment center,  

we design, build and deliver market-leading solutions that support both  

top-line growth and bottom-line profitability. By converging front-end sales 

with back-end supply chain execution, our software, platform technology  

and unmatched experience help our customers get commerce ready—and 

ready to reap the rewards of the omni-channel marketplace.

Contents

Letter to Shareholders

Only Manhattan

Continued Strength  

in Our Core

The Omni-Channel Imperative

Retail’s Next Innovation:  

Store 2.0

Delivering on a Global Scale

Financial Highlights

Form 10-K

03

11

12

16

18

20

22 

27

EXECUTIVE TEAM

Eddie Capel
President and Chief Executive Officer*

Bob Howell
Senior Vice President, Americas*

Dennis Story
Executive Vice President,
Chief Financial Officer and Treasurer*

Linda Pinne
Senior Vice President,  
Global Corporate Controller  
and Chief Accounting Officer*

Jeff Cashman
Senior Vice President,  
Business Development

Terry Geraghty
Senior Vice President,  
Chief Human Resources Officer

Bruce Richards
Senior Vice President,  
Chief Legal Officer and Secretary*

*Executive Officers

John J. Huntz, Jr.
Chairman of the Board of Directors
Managing Director,  
Huntz & Co., LLC

Brian J. Cassidy
Director
Formerly Co-founder and  
Vice Chairman, Webforia, Inc.

Dan J. Lautenbach
Director
Formerly Chairman,  
Witness Systems, Inc.

Thomas E. Noonan
Director
Partner, TechOperators LLC
Executive Chairman, Ionic Security Inc.

Deepak Raghavan, Ph.D.
Director
Co-founder, Manhattan Associates, Inc.
Adjunct Professor, Physics and 
Astronomy, Georgia State University

Edmond I. Eger III
Director
President and Chief Executive Officer, 
OANDA Corporation

Eddie Capel
Director
President and Chief Executive Officer, 
Manhattan Associates, Inc.

BOARD OF DIRECTORS

2

Letter to Shareholders

EDDIE CAPEL 
President and Chief Executive Officer

FELLOW SHAREHOLDERS,

2015 was the most successful 
year in our company’s history—
delivering value to our 
Shareholders, our Customers 
and our Employees. 

In our twenty-fifth year of business, we delivered the fourth consecutive year of  
record revenue, operating profit, earnings per share and operating cash flow.  
Our results over the past four years are validating our vision that in order for 
commerce to thrive, supply chains must continue to pivot closer to customers. 
When we reflect on the past three or four years, fundamentally, we think there 
are three core factors driving our success:

First, we are serial investors in innovation and are continually pushing our 
research and innovation to the front of the market. We are compounding  
the benefit of our deep domain expertise and insight into market complexity, 
which gives us a unique understanding of our customers’ needs and a  
distinctive competitive advantage. 

3

Second, while we face many challenges on a day-to-day basis, our 
competitive position continues to improve. Unlike many others in the race, 
we provide market-ready solutions poised for the future and validated by 
many of the world’s leading brands. 

Finally, we have a receptive market for our solutions. At a time of market 
disruption, discovery and transformation, our customers see our people and 
products as uniquely suited to solving the business challenges they face today 
and in the future.

As we are all observing both personally and professionally, the commerce 
revolution is in full swing with no signs of slowing. With ubiquitous access 
to products online and virtually infinite choices, consumers continue to 
redefine the shopping paradigm and the convergence of in-store and online 
shopping experiences. While traditional brick-and-mortar retailers continue to 
experience significant competitive threats from online pure-plays, consumers 
are validating that online is not enough, as evidenced by online merchants 
opening physical stores. Consequently, retailers around the world are 
searching for ways to not only drive a sustainable competitive advantage,  
but also offer a distinctive customer selling and engagement service that 
protects their brand and yields long-term benefits. 

Beyond retail, the relevance of supply chain management technology 
continues to grow. Macroeconomic trends have introduced greater price 
pressure on finished goods manufacturers and wholesale distributors; their 
customers have certainly taken note of digital advancements in retail and 
started to demand greater convenience and improved service from suppliers 
and partners. These forces have created a renewed interest in replacing 
legacy SCM technologies. When manufacturers and wholesalers look to 
purchase new solutions, they give more credence to vendors at the nexus  
of supply chain and commerce. 

Now, when we think about our company and the maturity lifecycles of our 
solutions, we frame it as being constructed in three virtual segments:

1

2

3

Our core supply chain management business—made up 
of advanced warehouse management, transportation 
management and inventory optimization

Our “emerging core” business in omni-channel commerce 
technology—powered by our market-leading distributed order 
management solution and distributed fulfillment solutions

Our new market opportunity in the retail store—spearheaded 
by our investments in the next generation point of sale and 
clienteling space

We are seeing sustained and growing momentum in each of these areas of 
the business and we believe any one of these segments would make for a 
very attractive business. It is the combination of all three that makes us truly 
unique in the enterprise technology market.

4

1 CONTINUED STRENGTH 

IN OUR CORE

Our traditional core supply chain business in warehouse management, 
transportation management and inventory optimization solutions continues  
to be strong and an attractive market. For twenty-five years, we have continued 
to grow our market share and customer franchise, leading with distinctive 
innovation across those business segments. Our new capabilities in mobility 
and consumer-grade user experiences in the warehouse are generating strong 
interest, allowing us to extend our competitive advantage.  

Market data clearly demonstrates 
digital commerce is growing 
substantially faster than traditional 
brick-and-mortar retail. 

While such growth is a clear positive for our customers, it is also challenging  
their ability to keep up with commensurate fulfillment volumes. Accordingly,  
we have introduced a number of large enhancements within WMS that allow 
higher individual unit throughput and greater efficiency, especially during peak 
periods like flash sales or Cyber Monday.

2015 was also a solid year for our transportation management suite with  
strong demand for our solutions. Despite historically low fuel prices, industry 
conditions such as driver shortages and hours of service regulations are driving 
increased management focus on efficiency and optimization. Manhattan’s ability 
to deliver the same top-tier TMS in either an on-premise or cloud deployment 
format is certainly a market differentiator. In 2015, approximately 75% of our  
new transportation customers opted for cloud-based TMS, while larger, more  
complex shippers continued to invest in our on-premise solution.

The customers we serve continue to consolidate the number of strategic 
enterprise application vendors they partner with to lower total cost of ownership 
and simplify their technology footprint. We are the only provider in our markets 
able to deliver a Tier 1 product across both WMS and TMS that meets the 
execution demands of digital commerce—optimizing fulfillment, revenue and 
profitability—which is working to our advantage.

We also continue to innovate with our suite of demand forecasting and inventory 
optimization solutions. We delivered to the market the next generation solution 
for forecasting and replenishment in the highly promotional brick-and-mortar 
retail environment. Across the retail and wholesale markets we serve, our 
innovative solutions for recognizing complex cross-channel demand patterns, 
while charting a course for profitable, service-driven inventory deployment,  
is unparalleled in accuracy and results.

We have a twenty-five-year history in optimizing customer supply chains  
and driving operational efficiency for many of the world’s largest brands  
and market leaders.  

5

According to the most 
recent ARC Market 
Share report, Manhattan 
expanded its market 
share to 20.6%, taking 
share from virtually every 
other competitor. And, 
for the eighth year in a 
row, Gartner Research has 
placed Manhattan as the 
overall Leader in its WMS 
Magic Quadrant. 

 
With meaningful replacement cycles occurring and a large legacy solutions 
market, we believe our prospects for growth and increasing market share are 
quite positive in 2016 and beyond.

2 THE OMNI-CHANNEL

IMPERATIVE

Our retail customers’ ability to compete—to take market share and build  
fierce loyalty—depends on the ability to deliver a consistent, world-class 
experience for their consumers. With global retail growing at about 3%, the 
convergence of digital commerce and retail store operations continues to 
fuel fundamental changes in the relationships and interactions between the 
consumer and brands. E-commerce sales grew 23% in 2015, representing 10% 
of all retail sales, while web-influenced sales totaled 40% of in-store sales.  
In the US market, nearly $1 trillion of US retail spend was influenced by mobile 
phones and, according to Forrester, “US shoppers spent $334 billion online in 
2015 and another $1.2 trillion in physical stores influenced by digital channels, 
with this number expected to grow to $1.6 trillion by 2020.” We are certainly 
seeing these dynamics across the globe, creating meaningful disruption and 
growth opportunities. Whether it is online, in the store or with a customer 
service agent, consumers expect retailers to not only understand them, but 
also anticipate for them, simplifying their ability to transact. The innovation 
investments we have made, particularly in our call center and retail store 
fulfillment solutions, strike directly at the center of this need.  

While the service experience for the consumer must be consistent across 
every channel, the tools used to deliver the experience simply cannot be the 
same. Meaning, the solution that an associate uses to pick and ship a product 
from the store differs from that used for the same process in an e-commerce 
distribution center. Likewise, the solution a customer service representative 
uses while on the phone with a consumer is different than that used in person, 
on the sales floor. The common component every solution shares is the 
information—customer information, inventory information, order information, 
product information—everything together and accessible.

Leading retailers continue to 
choose, implement and roll  
out our omni-channel solutions  
across the globe to achieve a 
single view of the customer  
and of sellable inventory.

A number of our omni-channel customers have reported significant sales lifts  
in their direct channel, attributable to making all of their inventory—notably  
their store inventory—available for sale on the web.

6

3 THE RETAIL STORE’S EMERGING 

OPPORTUNITY

As retailers continue to hone their prowess in meeting the demands of today’s 
digital consumers, the brick-and-mortar store still offers the single greatest 
opportunity for increasing customer loyalty and share of wallet. We were quite 
active in 2015 investing and growing our business in this area, delivering new 
innovation to address this emerging opportunity, including the development  
and market launch of a fully integrated next generation omni-channel Point of 
Sale (POS) and Clienteling solution, driving market awareness of our retail store 
and POS capabilities, and working hard to create first-mover advantage.

Our investment in bringing  
next-generation Point of Sale and 
Clienteling solutions to market is 
squarely focused on addressing 
the market’s need for a next-gen 
solution and thereby significantly 
increasing our addressable market. 

Industry analysts, such as IHL Group, expect retailer investment in point of 
sale systems replacement to exceed investment in nearly every other category 
of retail systems over the next two to five years; in addition, 63% of retailers 
surveyed by IHL1 intend to implement a point of sale solution that is closely 
integrated with an order management system. 

THE RESOURCES NECESSARY TO SUCCEED

As retailers consider the technologies necessary to move the store 
into its next phase, they will seek out partners who have the right 
capabilities and expertise woven into their DNA. These “natural 
resources” will be the ingredients necessary to make the store  
relevant in the face of digital disruption:

•  Product and inventory information across the end-to-end network
•  Order and execution data throughout the fulfillment and  

payment lifecycle

•  Customer data from every channel in the enterprise

We believe we are the only solution provider that possesses all of  
these natural resources in abundance.

1 IHL Group, “Brave New World of Unified Commerce,” January 2016 

7

We believe our strategies, innovations and solutions represent a notable 
competitive differentiating capability for both Manhattan Associates and for  
our customers, while expanding our addressable market. We continue to  
invest significantly in innovation to be the leading commerce enablement 
technology company. As Manhattan Associates enters 2016, we are continuing 
our investment in innovation and market awareness to position us for the next 
wave in retail multi-channel selling entering 2017.

As always, we measure the success 
of our company based on the value  
delivered for our shareholders, our 
customers and our associates.

FOR OUR  
SHAREHOLDERS

•  We achieved record total revenue of $556 million in 2015, up 13% from last 
year. Both our license revenue and services business had strong growth in 
2015, up 10% and 14% respectively.

•  Our revenue growth and expense management allowed us to deliver record 
full-year adjusted operating income of $176 million, a 29% increase from last 
year, and adjusted operating margins of 31.7%.

•  For the year, we delivered a record adjusted EPS of $1.52, an increase of  

31% from 2014.

•  Cash flow from operations was a record $120 million, up 28% from 2014. 
•  Our cash and investments totaled $129 million on December 31, 2015, with 
$0 in debt. While self-funding our investments in innovation and people, we 
continued to leverage our strong cash generation, with our share repurchase 
program returning $102 million to you in 2015.

FOR OUR  
CUSTOMERS

•  We continued to focus on innovation by investing an additional $54 million  

in R&D this year.

•  We had ~300 customer “go-lives” across six continents and covering  
a wide range of industries—from footwear to food and auto parts to  
third-party logistics.

•  Our customers activated 4,800 of their stores to serve as fulfillment  
nodes using our enterprise order management and store inventory  
fulfillment capabilities.

•  We hosted our customers at Momentum®, our annual user conference,  
where nearly 1,100 supply chain professionals came together to share 
experiences and participate in our growth.

FOR OUR  
EMPLOYEES

•  We continue to attract the best and the brightest to our organization. 

Our customers frequently tell us that one key differentiator for Manhattan 
Associates is the quality, caliber and creativity of our people.

•  Globally, we grew the organization by about 6% to 2,930—all focused on 

delivering exceptional customer service.

8

9BUSINESS OUTLOOKIn summary, Manhattan Associates is well positioned for 2016 and beyond.  We are focused on delivering another year of strong financial performance and extending our leadership in Supply Chain Commerce. Our markets continue to grow and our competitive position strengthens. Consistent with our approach last year, we have planned for a global economy in 2016 similar to 2015. In our core distribution management market, customers will continue to shed legacy technology in exchange for modern systems. In the emerging market of omni-channel, as the pragmatists follow the visionaries’ lead, new competitors will surely enter the market. And, while  I expect we will face our share of challenges, I’m confident that our company holds the strongest possible position given the breadth and quality of  our solutions. Beyond omni-channel, we anticipate the retail store’s emerging opportunity lies with every capability focused on the seamless combination of digital and in-person experiences. It is a market that draws in existing enterprise systems, such as distribution management, inventory and order management, along with customer systems, to deliver a complete customer platform.We continue to capitalize on emerging trends and our market leadership position. There’s little doubt that the omni-channel commerce revolution will continue to jolt markets forward. Manhattan’s success is grounded, like any great company, in its heritage, its people and its innovation. Our entire organization is positioned and prepared to commit its very best to capture  the opportunities ahead. Thank you for your continued confidence in Manhattan Associates and  your ongoing support.Sincerely,EDDIE CAPELPresident and Chief Executive Officer 10

Only Manhattan 

Only Manhattan links together  

the selling and fulfillment capabilities 

necessary to satisfy today’s digitally-

empowered shopper.

Only Manhattan offers a single supply 

chain commerce platform that spans 

the enterprise from distribution to 

transportation to inventory to online  

to in-store.

Only Manhattan provides market-ready 

solutions to address the complex 

operational challenges of the world’s 

largest and most innovative brands.

Only Manhattan offers sustained 

financial performance and a focused 

vision in the supply chain execution 

and omni-channel commerce 

technology markets.

11

 
 
 
Continued Strength 
in Our Core

As the world’s leading provider of warehouse management systems (WMS)—
where we support some of the most complex and advanced distribution 
processes in the industry—we are driven by the need to innovate relentlessly 
to ensure our standing in the market remains strong. 

This innovation extends through the warehouse to the broader supply 
chain planning and execution space, where inventory and transportation 
processes require advanced science and mathematics to wring out nuanced 
inefficiencies that can significantly affect the bottom line.

Highlights of these innovations include:

1

Scaling Up 
Distribution For 
Peak Season

When retailers and distributors plan for large spikes 
in demand—either due to seasonality or promotional 
volumes—they need to increase staffing and capacity at 
their distribution centers without significantly increasing 
capital investment. 

That is why we have introduced capabilities in our WMS 
to accommodate temporary shipping procedures and 
consumer app-like user interfaces that make  
training simpler.

“Since its implementation of 
Warehouse Management,  
General Motors has improved  
the reliability of parts deliveries to 
the manufacturing line, accelerated 
the pace of replenishment and 
enhanced overall inventory 
accuracy—all essential elements 
in its overall strategy for vehicle 
quality management.” 

PRESS RELEASE  
“General Motors Names Manhattan Associates  

a 2015 Supplier of the Year,” March 2016

12

 
2

Modeling 
Transportation 
Network  
Changes 

As retail, wholesale and manufacturing 
companies continue to expand 
and merge—while freight capacity 
continues to diminish—it becomes 
necessary to regularly re-evaluate the 
transportation network for available 
economies of scale. 

To serve this need, we have developed 
the industry’s most advanced 
transportation modeling solution, 
which allows for rapid “what if” 
prototyping, analysis, and execution.

“Our deployment of the Manhattan 
warehouse and transportation 
management platform is an essential 
step in the execution of the 
company’s long-term business and 
technology strategy and will create 
exceptional efficiencies as we unify 
our supply chain operations.” 

DARRELL RIEKENA

Chief Information Officer, 

National DCP

Lowering inventory investment is  
a top priority for most companies— 
and a particularly difficult one for the 
large, complex supply chains we most 
often serve. And yet, most inventory 
managers use rudimentary, aging 
systems to forecast demand and  
drive inventory purchases.  

Our demand forecasting and inventory 
optimization solutions use the 
industry’s most effective algorithms 
to more accurately predict demand 
and ensure inventory can be reduced 
without impacting customer service. 

3

Anticipating
Complex
Demand

“We’ve seen an 8% to 
10% inventory reduction 
in our distribution 
center with Inventory 
Optimization. It’s worked 
very, very well for us.  
Our CFO is very pleased 
with the improvement 
in turns. And we have 
aggressive targets for 
further reductions.”  

JEFF SUTTLE

SVP Inventory Management and Merchandise Services, 

Pet Supplies Plus

13

“I really feel like Manhattan is  
invested in our success. They have  
the knowledge of the systems.  
They have the knowledge of the 
business. So it’s been great to have  
a partner who sees where the business 
is going, who sees where retailers  
need to go and is already there  
before we can even think of it.  
To have that sort of relationship  
with your vendor, to me, speaks 
volumes about the sort of company 
that Manhattan Associates is.”

DIANE GARFORTH

Director, Logistics Systems,  

David’s Bridal

14

15

The Omni-Channel 
Imperative

The market for omni-channel related technology has grown significantly in the 
past five years—expanding to encompass industry segments from restaurants 
to banking, and business divisions from marketing to logistics. Underlying that 
expansion, however, is the fundamental need to coordinate and make consistent 
the different ways in which a brand interacts with customers.

Enterprise-grade order management systems were purpose-built to fill this 
role. Whether having to do with customer data, inventory, orders, transactions, 
pricing, promotions, tax calculations, fulfillment activities, returns/exchanges, 
appeasements, payments and service inquiries—order management sits at 
the nexus of business processes for every commerce channel. And as channels 
proliferate—selling via Twitter and Instagram, fulfillment via Uber and lockers as 
recent examples—order management gains even greater value in standardizing 
business rules when new systems and integrations are added to the commerce 
technology stack.

The value of order management as a bedrock for omni-channel 
operations is being proven out in the market. Forrester Research says, 
“Firms are increasingly relying on their OMSes [order management 
systems] to fill the role of the enterprise-wide system of record 
for order data.” As a role previously occupied by financial and ERP 
systems—this is a large addressable market indeed. 

“Everything we do at Kramp is 
designed to make the process of 
ordering parts as easy as possible 
for our dealer network. Manhattan 
Associates’ omni-channel solutions 
will underpin our business strategy, 
allowing us to optimize our supply 
chain in order to better service 
customers across channels.”

EDDIE PERDOK

Chief Executive Officer,  

Kramp Groep

16

 
“Our goal is to get the right  
product to the right customer 
at the right price and the right 
time. We selected Manhattan 
to be that core foundational 
building block for our omni-
channel strategy.”

KEARY McNEW

Chief Information & Logistics Officer,  

Lilly Pulitzer 

17

 
Retail’s Next Innovation: 
Store 2.0

The technologies that have carried the store into the twenty-first century  
were built on an assumption that shoppers were anonymous and their recurring 
transactions were unrelated; that the inventory in a store needed to remain in 
that store until sold, marked down, consigned or written off. 

The technologies that will carry the store into the future need to abandon  
those assumptions, and need to be built on the following capabilities:

Visibility of a customer’s transactions 
and buying preferences across every  
channel, to help personalize the  
in-store experience

Flexibility to complete a purchase 
anywhere on the store floor,  
to minimize abandoned baskets

Ability to make a store’s current 
inventory available to sell online,  
in real-time, to increase the possibility 
of selling every last unit before it needs 
to be marked down

Capacity to fulfill online orders  
using under-utilized labor hours  
and inventory in the store,  
without impacting the in-store 
customer experience

Insight into sellable products 
anywhere in a retailer’s network—
not just within the walls of a single  
store—to maximize the opportunity to 
convert every in-store shopper

Blurring of the lines between digital 
and in-store purchases, such that a 
single transaction can include both  
in-store and online items—and that an 
in-store shopper need not differentiate 
between an item physically in a store 
and one sitting in a warehouse or 
another store 

Bringing these capabilities to bear requires close integration with a proven  
omni-channel order management system and a deep understanding of both  
the store environment and the complexities of network inventory and fulfillment.  
Manhattan Associates stands alone as the only vendor in the market with this 
combination of products and expertise.

“Manhattan is the only company 
that can deliver the inventory and 
order management capabilities 
that we require, directly integrated 
with the point of sale.”

DAVID ROMANO

Chief Executive Officer,  

Diltex S.A. de C.V. 

18

 
For retailers and brand manufacturers  
alike, the digitally-empowered customer  
has pulled the supply chain into an arena  
it’s only been a spectator to in the past:  
the brick-and-mortar store. 

And herein lies an unprecedented 
opportunity.

19

Delivering on a Global Scale

Global Deployments

~300

Employees Worldwide

~2,930

Supply Chain Focused  
R&D Investment 
$54 million in 2015  
~$450 for the last 10 years

Core Markets 
Retail
Food/Grocery
Consumer Goods
Logistics Service Providers
Life Sciences
Industrial/Wholesale
High Tech/Electronics
Transportation Providers
Government

Global Offices 

Partner Locations

Atlanta, US
Edison, US
Reading, UK
Paris, FR
Amsterdam, NL
Tokyo, JP
Shanghai, CN
Singapore
Bangalore, IN
Sydney, AU
Melbourne, AU

Latin America
Brazil
Chile
Colombia
Mexico
Panama

EMEA
Iceland
Poland
Romania
Russia
South Africa
Spain
Sweden
United Arab Emirates

APAC
Indonesia
Malaysia
South Korea
Thailand

20

 
Operating Highlights

•  In 2015, record total revenue of $556.4 million grew  

13% over 2014.

•  In 2015, we delivered record adjusted operating income of  

$176.4 million(1).

•  In 2015, we achieved record GAAP and adjusted diluted  
earnings per share  of $1.40 and $1.52, respectively(1).

•  We generated record operating cash flow of $120.2 million  
for the year ended December 31, 2015. Over the past three  
years, we generated approximately $303.8 million in cash  
flow from operations. 

•  Our balance sheet is strong, with $128.8 million in cash,  

cash equivalents and investments and no debt, providing  
the capacity to invest. 

•  Of our approximately 2,930 employees, over 90% are  

focused on extending customer value.

DENNIS STORY 
Executive Vice President,
Chief Financial Officer and Treasurer

22

Financial Highlights

Year Ended December 31,

(in thousands except per share data)

2011

2012

2013

2014

2015

Statement of Income Data (Annual): 

License Revenue

$ 54,241

$ 61,494

$ 62,416

$ 71,583

$ 78,615

Total Revenue

Net Income

329,253

376,248

414,518

492,104

$ 556,371

44,907

51,853

67,296

82,000

$ 103,475

Adjusted Net Income (1)

49,770

57,167

72,023

88,201

$ 112,890

GAAP Diluted Earnings Per Share (2)

Adjusted Diluted Earnings Per Share (1) (2)

0.52

0.58

0.64

0.71

0.86

0.92

1.08

1.16

$ 1.40

$ 1.52

Balance Sheet Data (at December 31): 

Cash, Cash Equivalents and Investments

$ 99,114

$ 103,047

$132,956

$ 124,438

$ 128,760

Total Assets

Debt

259,600

261,813

297,828

318,170

$ 337,912

–0 

–0

–0

–0

–0

Shareholders’ Equity

162,080

161,509

181,586

182,023

$ 195,492

License Revenue 
(in millions)

Total Revenue 
(in millions)

Net Income

(in millions)

Adjusted Net Income (1)

(in millions)

$ 79

72

61

62

54

415

376

329

$ 556

492

$ 103

82

67

52

45

57

50

$ 113

88

72

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(1)  The non-GAAP financial measures adjusted operating income, adjusted  

Non-GAAP financial measures should not be used as a substitute for,  

net income and adjusted diluted earnings per share, excluding amortization 

or considered superior to, measures of financial performance prepared  

of acquisition-related intangibles, equity-based compensation, unusual 

in accordance with GAAP.

items such as restructuring charges, recovery of previously impaired 

(2)  On December 19, 2013, our Board of Directors approved a four-for-one 

investment and sales tax recoveries, net of tax effects and unusual tax 

stock split of the Company’s Common Stock, effected in the form of a stock 

adjustments. A reconciliation of GAAP to adjusted results can be found  

dividend. All references made to shares or per share amounts have been 

in the Investor Relations section of our website at www.manh.com.  

restated to reflect the effect of this four-for-one stock split for all periods 

presented. 

23

 
“Simply put, thanks to the availability 
improvements we’ve achieved with 
Manhattan’s technology, our coveted 
Yellow Tail brand is seen on more 
dining tables, on more store shelves 
and in more bars, pubs, clubs, hotels 
and restaurants around the world with 
every passing week and month.”

SAM McLEOD 
Distribution Manager,  

Casella Family Brands

24

 
25

UNITED STATES  
SECURITIES AND EXCHANGE COMMISSION  
WASHINGTON, D.C. 20549  

FORM 10-K  

(Mark One)  
þ  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  

For the fiscal year ended December 31, 2015  
OR  
¨  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934  
For the transition period from                      to                       
Commission File Number: 000-23999  

Manhattan Associates, Inc.  
(Exact name of registrant as specified in its charter)  

Georgia 
(State or other jurisdiction of 
incorporation or organization ) 

2300 Windy Ridge Parkway, Tenth Floor 
Atlanta, Georgia 
( Address of principal executive offices ) 

58-2373424 
(I.R.S. Employer 
Identification No.) 

30339 
( Zip Code ) 

Registrant’s telephone number, including area code: (770) 955-7070  
Securities registered pursuant to Section 12(b) of the Act:  

Title of each class 
Common Stock, $.01 par value per share 

Name of each exchange on which registered 
The Nasdaq Stock Market LLC 

Securities registered pursuant to Section 12(g) of the Act: None  

Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes  þ    No  ¨  
Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.    Yes  ¨    No  þ  
Note – Checking the box above will not relieve any registrant required to file reports pursuant to Section 13 or 15(d) of the Exchange Act from their 
obligations under those Sections.  
Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 
1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to 
such filing requirements for the past 90 days.    Yes  þ    No  ¨  
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate website, if any, every Interactive Data File 
required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such 
shorter period that the registrant was required to submit and post such files).    Yes  þ    No  ¨  
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to 
the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any 
amendment to this Form 10-K.  ¨  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. 
See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):  
  ¨ 
Large accelerated filer 
  ¨ 

  þ 
  ¨  (Do not check if a smaller reporting company) 
Non-accelerated filer 
Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes  ¨    No  þ  
The aggregate market value of the voting and non-voting common equity held by non-affiliates of the Registrant as of June 30, 2015 was 
$4,379,735,575, which was calculated based upon a closing sales price of $59.65 per share of the Common Stock as reported by the Nasdaq Global 
Select Market on the same day. As of January 31, 2016, the Registrant had outstanding 72,998,434 shares of Common Stock.  

   Smaller reporting company 

   Accelerated filer 

The Registrant’s definitive Proxy Statement for the Annual Meeting of Shareholders to be held May 12, 2016 is incorporated by reference in 

Part III of this Form 10-K to the extent stated herein.  

DOCUMENTS INCORPORATED BY REFERENCE  

    
  
  
  
  
  
   
  
  
 
  
 
 
 
 
   
  
  
 
  
 
  
  
  
  
  
 
 
 
 
  
  
 
MANHATTAN ASSOCIATES, INC.  
Annual Report on Form 10-K  
For the Fiscal Year Ended December 31, 2015  
Table of Contents  

Item Description 

   Page Number 

Item Number   
PART I 
Item 1 
Item 1A 
Item 1B 
Item 2 
Item 3 
Item 4 

  Business ..............................................................................................................................................................      
  Risk Factors ........................................................................................................................................................      
  Unresolved Staff Comments ..............................................................................................................................      
  Properties ............................................................................................................................................................      
  Legal Proceedings ..............................................................................................................................................      
  Mine Safety Disclosures .....................................................................................................................................      

PART II 
Item 5 

Item 6 
Item 7 
Item 7A 
Item 8 
Item 9 
Item 9A 
Item 9B 

Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity 
Securities ............................................................................................................................................................      
  Selected Financial Data ......................................................................................................................................      
  Management’s Discussion and Analysis of Financial Condition and Results of Operations ............................      
  Quantitative and Qualitative Disclosures About Market Risk ...........................................................................      
  Financial Statements and Supplementary Data ..................................................................................................      
  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ............................      
  Controls and Procedures .....................................................................................................................................      
  Other Information ...............................................................................................................................................      

PART III      
Item 10 
Item 11 
Item 12 
Item 13 
Item 14 

  Directors, Executive Officers and Corporate Governance .................................................................................      
  Executive Compensation ....................................................................................................................................      
  Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters ..........      
  Certain Relationships and Related Transactions, and Director Independence ...................................................      
  Principal Accountant Fees and Services ............................................................................................................      

PART IV      
  Exhibits, Financial Statement Schedules ...........................................................................................................      
Item 15 
Signatures ...............................................................................................................................................................................      
Exhibit Index ..........................................................................................................................................................................      

Exhibit 21.1 List of Subsidiaries  
Exhibit 23.1 Consent of Ernst & Young LLP  
Exhibit 31.1 Section 302 Certification of Principal Executive Officer  
Exhibit 31.2 Section 302 Certification of Principal Financial Officer  
Exhibit 32 Section 906 Certification of CEO and CFO  
Exhibit 101  

4 
11 
18 
19 
19 
19 

20 
21 
22 
35 
36 
60 
60 
60 

61 
61 
61 
61 
61 

62 
63 
64 

Forward-Looking Statements  

Certain statements contained in this filing are “forward-looking statements” within the meaning of the Private Securities 

Litigation Reform Act of 1995, including but not limited to statements related to expectations about global macroeconomic trends and 

industry developments, plans for future business development activities, anticipated costs of revenues, product mix and service 

revenues, research and development and selling, general and administrative activities, and liquidity and capital needs and resources. 

When used in this Annual Report, the words “may,” “expect,” “forecast,” “anticipate,” “intend,” “plan,” “believe,” “could,” “seek,” 

“project,” “estimate,” and similar expressions are generally intended to identify forward-looking statements. Undue reliance should 

not be placed on these forward-looking statements, which reflect opinions only as of the date of this Annual Report. Such forward-

looking statements are subject to risks, uncertainties, and other factors that could cause actual results to differ materially from future 

results expressed or implied by such forward-looking statements. Investors are cautioned that forward-looking statements are not 

guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those 

contemplated by such forward-looking statements. 

Some of the factors that could cause actual results to differ materially from the results discussed in forward-looking statements 

include: 

economic, political and market conditions; 

ability to attract and retain highly skilled employees; 

competition; 

our dependence on a single line of business, as well as our dependence on generating license revenue to drive business; 

risks associated with large system implementations; 

the requirement to maintain high quality professional service capabilities; 

possible compromises of our data protection and IT security measures; 

the risks of international operations, including foreign currency exchange risk; 

the possibility that research and developments investments may not yield sufficient returns; 

possible liability to customers if our products fail; 

undetected errors or “bugs” in our software; 

the long sales cycle associated with our products; 

the difficulty of predicting operating results; 

the need to continually improve our technology; 

risks associated with managing growth; 

reliance on third party and open source software; 

the need for our products to interoperate with other systems; 

the need to protect our intellectual property, and our exposure to intellectual property claims of others; and 

other risks described under the heading “Risk Factors” in Part I, Item 1A of this Annual Report. 

We undertake no obligation to update or revise forward-looking statements to reflect changed assumptions, the occurrence of 

unanticipated events or changes in future operating results. 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

• 

2 

3 

  
    
     
  
    
     
  
  
     
  
     
 
 
 
 
 
Item Number   

PART I 

Item 1 

Item 1A 

Item 1B 

Item 2 

Item 3 

Item 4 

PART II 

Item 6 

Item 7 

Item 8 

Item 9 

Item 9A 

Item 9B 

Item 10 

Item 11 

Item 12 

Item 13 

Item 14 

PART III      

PART IV      

MANHATTAN ASSOCIATES, INC.  

Annual Report on Form 10-K  

For the Fiscal Year Ended December 31, 2015  

Table of Contents  

Item Description 

   Page Number 

  Business ..............................................................................................................................................................      

  Risk Factors ........................................................................................................................................................      

  Unresolved Staff Comments ..............................................................................................................................      

  Properties ............................................................................................................................................................      

  Legal Proceedings ..............................................................................................................................................      

  Mine Safety Disclosures .....................................................................................................................................      

Item 5 

Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity 

Securities ............................................................................................................................................................      

  Selected Financial Data ......................................................................................................................................      

  Management’s Discussion and Analysis of Financial Condition and Results of Operations ............................      

Item 7A 

  Quantitative and Qualitative Disclosures About Market Risk ...........................................................................      

  Financial Statements and Supplementary Data ..................................................................................................      

  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure ............................      

  Controls and Procedures .....................................................................................................................................      

  Other Information ...............................................................................................................................................      

  Directors, Executive Officers and Corporate Governance .................................................................................      

  Executive Compensation ....................................................................................................................................      

  Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters ..........      

  Certain Relationships and Related Transactions, and Director Independence ...................................................      

  Principal Accountant Fees and Services ............................................................................................................      

Item 15 

  Exhibits, Financial Statement Schedules ...........................................................................................................      

Signatures ...............................................................................................................................................................................      

Exhibit Index ..........................................................................................................................................................................      

Exhibit 21.1 List of Subsidiaries  

Exhibit 23.1 Consent of Ernst & Young LLP  

Exhibit 31.1 Section 302 Certification of Principal Executive Officer  

Exhibit 31.2 Section 302 Certification of Principal Financial Officer  

Exhibit 32 Section 906 Certification of CEO and CFO  

Exhibit 101  

Forward-Looking Statements  

Certain statements contained in this filing are “forward-looking statements” within the meaning of the Private Securities 
Litigation Reform Act of 1995, including but not limited to statements related to expectations about global macroeconomic trends and 
industry developments, plans for future business development activities, anticipated costs of revenues, product mix and service 
revenues, research and development and selling, general and administrative activities, and liquidity and capital needs and resources. 
When used in this Annual Report, the words “may,” “expect,” “forecast,” “anticipate,” “intend,” “plan,” “believe,” “could,” “seek,” 
“project,” “estimate,” and similar expressions are generally intended to identify forward-looking statements. Undue reliance should 
not be placed on these forward-looking statements, which reflect opinions only as of the date of this Annual Report. Such forward-
looking statements are subject to risks, uncertainties, and other factors that could cause actual results to differ materially from future 
results expressed or implied by such forward-looking statements. Investors are cautioned that forward-looking statements are not 
guarantees of future performance and involve risks and uncertainties, and that actual results may differ materially from those 
contemplated by such forward-looking statements. 

Some of the factors that could cause actual results to differ materially from the results discussed in forward-looking statements 

include: 

• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 
• 

economic, political and market conditions; 
ability to attract and retain highly skilled employees; 
competition; 
our dependence on a single line of business, as well as our dependence on generating license revenue to drive business; 
risks associated with large system implementations; 
the requirement to maintain high quality professional service capabilities; 
possible compromises of our data protection and IT security measures; 
the risks of international operations, including foreign currency exchange risk; 
the possibility that research and developments investments may not yield sufficient returns; 
possible liability to customers if our products fail; 
undetected errors or “bugs” in our software; 
the long sales cycle associated with our products; 
the difficulty of predicting operating results; 
the need to continually improve our technology; 
risks associated with managing growth; 
reliance on third party and open source software; 
the need for our products to interoperate with other systems; 
the need to protect our intellectual property, and our exposure to intellectual property claims of others; and 
other risks described under the heading “Risk Factors” in Part I, Item 1A of this Annual Report. 

We undertake no obligation to update or revise forward-looking statements to reflect changed assumptions, the occurrence of 
unanticipated events or changes in future operating results. 

4 

11 

18 

19 

19 

19 

20 

21 

22 

35 

36 

60 

60 

60 

61 

61 

61 

61 

61 

62 

63 

64 

2 

3 

  
    
     
  
    
     
  
  
     
  
     
 
 
 
 
 
PART I  

Supply Chain Solutions  

Item 1. 

Business  

Overview  

Manhattan Associates was founded in 1990 in Manhattan Beach, California and incorporated in Georgia in 1998. References in this 

filing to the “Company,” “Manhattan,” “Manhattan Associates,” “we,” “our” and “us” refer to Manhattan Associates, Inc., our 
predecessors, and our wholly-owned and consolidated subsidiaries. Our principal executive offices are located at 2300 Windy Ridge 
Parkway, Tenth Floor, Atlanta, Georgia 30339, and our telephone number is 770-955-7070.  

We develop, sell, deploy, service and maintain software solutions designed to manage supply chains, inventory and omni-channel 

operations for retailers, wholesalers, manufacturers, logistics providers and other organizations. Our customers include many of the 
world’s premier and most profitable brands.  

Specifically, Manhattan Associates solutions help our customers in three distinct areas of their business:  

•  Supply Chain - Manhattan solutions provide companies across industries the tools needed to manage distribution and 
optimize transportation costs throughout the entire network.  Manhattan provides shippers the most comprehensive 
transportation management solutions in the market.  This includes moving freight via the most cost-effective means 
possible while also meeting service level expectations.  Likewise, Manhattan’s Warehouse Management solutions are 
widely regarded as industry-leading systems designed to optimize productivity and throughput in distribution centers and 
warehouses around the world. 

•  Omni-Channel - Meeting ever-evolving consumer expectations of service, inventory availability and delivery convenience 
is a challenge every retailer must meet head on.  Manhattan’s Omni-Channel solutions provide both ‘central’ or corporate 
solutions that manage inventory availability across all channels and locations as well as ‘local’ solutions deployed in retail 
stores to empower store associates to satisfy the demands of the walk-in shopper and the online customer.  

• 

Inventory - Manhattan solutions provide distributors of any finished goods (apparel, food, auto parts, pharmaceuticals, 
etc.) the ability to forecast demand, determine when, where and how much inventory is needed and translate this into a 
profitable inventory buying plan.  Through the use of advanced science and sophisticated analytics, customer service level 
is maximized with the minimum necessary inventory investment.  Industry changes driven by omni-channel retail, 
pharmaceutical regulations and other trends make this an area of particular need for many retailers and wholesale 
distributors. 

Manhattan Associates’ Software Solution Portfolios  

Our portfolio of solutions takes a platform-based approach to the following key areas.  This approach implies a single, holistic 

technology architecture that provides customers with three major benefits: 

•  Cross-Functional Business Solutions - By virtue of shared data, taxonomy and interfaces, a platform solution enables the 
organization to tackle business challenges that might otherwise be too technically daunting to achieve.  For instance, the 
ability to apportion freight, labor, inventory handling and overhead costs across the supply chain to determine an item’s 
total cost to serve for an end customer normally requires a massive integration and harmonization effort.  With a platform 
like Manhattan’s, this is simply another module that taps into a readily available pool of data in the supply chain and 
inventory solutions. 

•  Total Cost of Ownership - A single set of tools to administrate security, resource management, system configuration and 
integration across all three functional disciplines allows for economies of scale within IT departments.  The use of 
standard technologies, development tools and languages also ensures needed technical skills are readily available in the 
marketplace. 

Inventory Solutions  

•  The Power of Shared Components - When an organization has multiple disparate systems, there are frequently redundant 
capabilities found across the enterprise.  Examples include yard management, parcel shipping and inventory visibility.  
The consequences of duplicate systems range from the simple confusion brought on by different naming conventions to 
the expensive and complex data becoming out of sync, resulting in missed appointments, chargebacks and other issues.   

4 

5 

As previously described, Supply Chain solutions are focused on the distribution and transportation operations of the enterprise.  

There are four main components of Manhattan’s Supply Chain Solutions: 

• 

Distribution Management - These applications comprise Manhattan’s Warehouse Management Solutions (WMS) commonly 

used to manage the complexity of the modern warehouse.  They manage the flow of goods and information across the 

distribution center.  The complete distribution management suite not only includes capabilities focused on execution within the 

distribution center, but also on the management of personnel, performance and the overall distribution center layout.  All of 

these solutions come together to provide the customer the most productive workforce with an operation that can scale to meet 

the highest demands during peak season, yet can still operate effectively and profitably throughout the course of the year. 

• 

Transportation Management - Organizations today face a complex transportation environment with ever-changing demands 

driven by macro-economic trends and governmental regulations.  Manhattan’s Transportation Management Solutions (TMS) 

are designed to help shippers navigate their way through these demands while meeting customer service expectations at the 

lowest possible freight costs.  Components include procurement and modeling tools to setup a network that can be successful, 

along with planning, execution and settlement tools to manage day-to-day transportation requirements. 

• 

• 

Supply Chain Convergence - Unique to Manhattan’s platform approach are a set of common components that for most 

solutions are either in a WMS or a TMS.  These include tools designed to manage the scheduling of appointments with carriers 

and suppliers as well as oversee operations of the yard.   

Visibility - Crucial to effective supply chain management is visibility into the movement of goods between locations in the 

supply chain and outside the enterprise’s realm of control.  Manhattan provides world-class visibility and event management 

tools that not only provide alerts to when events occur in the supply chain, but also when they don’t occur (such as missing a 

vessel overseas) that can have a cascading effect on production lines, freight and most importantly, customer commitments.   

Omni-Channel Solutions  

As omni-channel retail has placed new demands on organizations, it has also created new software solution needs.  These 

demands range from the ability to leverage inventory across the entire network to meet any demand, to providing store associates and 

call center representatives the means to take advantage of the available inventory.   

—  Omni-Channel Central Solutions - There is a wide range of new capabilities that must be leveraged at a corporate or 

‘central’ level in retail today.  The goal is to enable an omni-channel commerce platform that can be tapped into by any selling 

system—webstore, ERP, point-of-sale, call center, mobile app, etc.  Manhattan’s Enterprise Inventory builds out a complete 

inventory availability picture that can be updated in near-real time with feeds from the warehouse, the store and the network.  

Enterprise Order Management merges this inventory availability data with demand feeds from across the organization to match 

supply with demand in a way that satisfies customer delivery expectations while also striving to maximize profitability.  

Lastly, the Call Center application provides representatives access to this inventory picture as well as complete customer sales 

history to satisfy shopper needs, regardless of whether it is an exchange, a return or a new order. 

—  Omni-Channel Local Solutions - Just as the consumer enters the store with more information than ever, it is now vital to 

equip the sales associate with all relevant information and capabilities to satisfy that shopper’s every demand.  Local solutions 

include mobile Point of Sale to process any purchase transactions, Clienteling to provide the associate with a complete picture 

of the shopper’s purchase history, and Tablet Retailing to offer a virtual showroom.  When all of these solutions come together 

on a single mobile platform, retailers are able to offer unparalleled service and convenience for the shopper.   

Also an important part of Local solutions are Store Inventory and Fulfillment.  Most retailers are now looking to leverage store 

inventory to fulfill ecommerce demand (driving greater sales revenue with less inventory).  In order to achieve this, solutions 

that can maintain inventory integrity and enable productive, reliable fulfillment are required.   

The ability to accurately forecast demand and project inventory needs is only heightened by omni-channel retail requirements that 

change traditional approaches to inventory management.  Manhattan’s Inventory solutions address both the questions of what products 

should be carried and how much is needed at what locations and dates.   

—  Inventory Optimization - This set of applications includes sophisticated demand forecasting capabilities that can address the 

particularly challenging slow-moving and intermittent products that frequently result in excess inventory due to 

unpredictability.  Also included is the Replenishment module that can evaluate inventory needs across all locations and 

channels.  This module can even suggest transferring inventory between locations (warehouses or stores) or ‘protect’ 

merchandise at a store from online sales in order to save it for walk-in traffic.   

 
 
 
 
 
 
 
 
 
 
PART I  

Supply Chain Solutions  

Item 1. 

Business  

Overview  

Manhattan Associates was founded in 1990 in Manhattan Beach, California and incorporated in Georgia in 1998. References in this 

filing to the “Company,” “Manhattan,” “Manhattan Associates,” “we,” “our” and “us” refer to Manhattan Associates, Inc., our 

predecessors, and our wholly-owned and consolidated subsidiaries. Our principal executive offices are located at 2300 Windy Ridge 

Parkway, Tenth Floor, Atlanta, Georgia 30339, and our telephone number is 770-955-7070.  

We develop, sell, deploy, service and maintain software solutions designed to manage supply chains, inventory and omni-channel 

operations for retailers, wholesalers, manufacturers, logistics providers and other organizations. Our customers include many of the 

world’s premier and most profitable brands.  

Specifically, Manhattan Associates solutions help our customers in three distinct areas of their business:  

•  Supply Chain - Manhattan solutions provide companies across industries the tools needed to manage distribution and 

optimize transportation costs throughout the entire network.  Manhattan provides shippers the most comprehensive 

transportation management solutions in the market.  This includes moving freight via the most cost-effective means 

possible while also meeting service level expectations.  Likewise, Manhattan’s Warehouse Management solutions are 

widely regarded as industry-leading systems designed to optimize productivity and throughput in distribution centers and 

warehouses around the world. 

•  Omni-Channel - Meeting ever-evolving consumer expectations of service, inventory availability and delivery convenience 

is a challenge every retailer must meet head on.  Manhattan’s Omni-Channel solutions provide both ‘central’ or corporate 

solutions that manage inventory availability across all channels and locations as well as ‘local’ solutions deployed in retail 

stores to empower store associates to satisfy the demands of the walk-in shopper and the online customer.  

• 

Inventory - Manhattan solutions provide distributors of any finished goods (apparel, food, auto parts, pharmaceuticals, 

etc.) the ability to forecast demand, determine when, where and how much inventory is needed and translate this into a 

profitable inventory buying plan.  Through the use of advanced science and sophisticated analytics, customer service level 

is maximized with the minimum necessary inventory investment.  Industry changes driven by omni-channel retail, 

pharmaceutical regulations and other trends make this an area of particular need for many retailers and wholesale 

distributors. 

Manhattan Associates’ Software Solution Portfolios  

Our portfolio of solutions takes a platform-based approach to the following key areas.  This approach implies a single, holistic 

technology architecture that provides customers with three major benefits: 

•  Cross-Functional Business Solutions - By virtue of shared data, taxonomy and interfaces, a platform solution enables the 

organization to tackle business challenges that might otherwise be too technically daunting to achieve.  For instance, the 

ability to apportion freight, labor, inventory handling and overhead costs across the supply chain to determine an item’s 

total cost to serve for an end customer normally requires a massive integration and harmonization effort.  With a platform 

like Manhattan’s, this is simply another module that taps into a readily available pool of data in the supply chain and 

inventory solutions. 

marketplace. 

•  Total Cost of Ownership - A single set of tools to administrate security, resource management, system configuration and 

integration across all three functional disciplines allows for economies of scale within IT departments.  The use of 

standard technologies, development tools and languages also ensures needed technical skills are readily available in the 

•  The Power of Shared Components - When an organization has multiple disparate systems, there are frequently redundant 

capabilities found across the enterprise.  Examples include yard management, parcel shipping and inventory visibility.  

The consequences of duplicate systems range from the simple confusion brought on by different naming conventions to 

the expensive and complex data becoming out of sync, resulting in missed appointments, chargebacks and other issues.   

As previously described, Supply Chain solutions are focused on the distribution and transportation operations of the enterprise.  

There are four main components of Manhattan’s Supply Chain Solutions: 

• 

• 

• 

• 

Distribution Management - These applications comprise Manhattan’s Warehouse Management Solutions (WMS) commonly 
used to manage the complexity of the modern warehouse.  They manage the flow of goods and information across the 
distribution center.  The complete distribution management suite not only includes capabilities focused on execution within the 
distribution center, but also on the management of personnel, performance and the overall distribution center layout.  All of 
these solutions come together to provide the customer the most productive workforce with an operation that can scale to meet 
the highest demands during peak season, yet can still operate effectively and profitably throughout the course of the year. 

Transportation Management - Organizations today face a complex transportation environment with ever-changing demands 
driven by macro-economic trends and governmental regulations.  Manhattan’s Transportation Management Solutions (TMS) 
are designed to help shippers navigate their way through these demands while meeting customer service expectations at the 
lowest possible freight costs.  Components include procurement and modeling tools to setup a network that can be successful, 
along with planning, execution and settlement tools to manage day-to-day transportation requirements. 

Supply Chain Convergence - Unique to Manhattan’s platform approach are a set of common components that for most 
solutions are either in a WMS or a TMS.  These include tools designed to manage the scheduling of appointments with carriers 
and suppliers as well as oversee operations of the yard.   

Visibility - Crucial to effective supply chain management is visibility into the movement of goods between locations in the 
supply chain and outside the enterprise’s realm of control.  Manhattan provides world-class visibility and event management 
tools that not only provide alerts to when events occur in the supply chain, but also when they don’t occur (such as missing a 
vessel overseas) that can have a cascading effect on production lines, freight and most importantly, customer commitments.   

Omni-Channel Solutions  

As omni-channel retail has placed new demands on organizations, it has also created new software solution needs.  These 

demands range from the ability to leverage inventory across the entire network to meet any demand, to providing store associates and 
call center representatives the means to take advantage of the available inventory.   

—  Omni-Channel Central Solutions - There is a wide range of new capabilities that must be leveraged at a corporate or 

‘central’ level in retail today.  The goal is to enable an omni-channel commerce platform that can be tapped into by any selling 
system—webstore, ERP, point-of-sale, call center, mobile app, etc.  Manhattan’s Enterprise Inventory builds out a complete 
inventory availability picture that can be updated in near-real time with feeds from the warehouse, the store and the network.  
Enterprise Order Management merges this inventory availability data with demand feeds from across the organization to match 
supply with demand in a way that satisfies customer delivery expectations while also striving to maximize profitability.  
Lastly, the Call Center application provides representatives access to this inventory picture as well as complete customer sales 
history to satisfy shopper needs, regardless of whether it is an exchange, a return or a new order. 

—  Omni-Channel Local Solutions - Just as the consumer enters the store with more information than ever, it is now vital to 

equip the sales associate with all relevant information and capabilities to satisfy that shopper’s every demand.  Local solutions 
include mobile Point of Sale to process any purchase transactions, Clienteling to provide the associate with a complete picture 
of the shopper’s purchase history, and Tablet Retailing to offer a virtual showroom.  When all of these solutions come together 
on a single mobile platform, retailers are able to offer unparalleled service and convenience for the shopper.   

Also an important part of Local solutions are Store Inventory and Fulfillment.  Most retailers are now looking to leverage store 
inventory to fulfill ecommerce demand (driving greater sales revenue with less inventory).  In order to achieve this, solutions 
that can maintain inventory integrity and enable productive, reliable fulfillment are required.   

Inventory Solutions  

The ability to accurately forecast demand and project inventory needs is only heightened by omni-channel retail requirements that 
change traditional approaches to inventory management.  Manhattan’s Inventory solutions address both the questions of what products 
should be carried and how much is needed at what locations and dates.   

—  Inventory Optimization - This set of applications includes sophisticated demand forecasting capabilities that can address the 

particularly challenging slow-moving and intermittent products that frequently result in excess inventory due to 
unpredictability.  Also included is the Replenishment module that can evaluate inventory needs across all locations and 
channels.  This module can even suggest transferring inventory between locations (warehouses or stores) or ‘protect’ 
merchandise at a store from online sales in order to save it for walk-in traffic.   

4 

5 

 
 
 
 
 
 
 
 
 
 
—  Planning - Manhattan’s Planning solutions provide merchants the tools they need to create channel-, store- or region-specific 
assortments.  These tools offer channel-specific metrics and methodologies that optimize the planning process and maximum 
retailer revenues.    

hour customer support every day of the year, plus software upgrades for an annual fee that is paid in advance and is based on the 

solutions the customer has and the service level required. Software upgrades are provided under this program on a when-and-if- 

Manhattan SCALETM  

SCALE is our portfolio of logistics execution solutions built on Microsoft’s .NET® platform. Purpose built for rapid development 

and a value based total cost of ownership, it is targeted toward companies with execution-focused supply chain needs that require 
speed-to-value, resource-light system configuration and maintenance, and the ability to quickly scale their logistics operations up or 
down in response to market fluctuations or business requirement changes. SCALE combines the features of Trading Partner 
Management, Yard Management, Optimization, Warehouse Management and Transportation Execution.  

We offer training and change management services for new and existing users, enabling our customers to align systems, people and 

processes. Services provided by our Manhattan training experts cover a wide range of support from the intended design to the front-

line of the customer’s business, including critical end-user adoption with hands-on, live training in a virtualized Manhattan software 

environment. These programs are provided at fixed fees per-person, per-class. In addition, several computer-based training programs 

can be purchased for a fixed fee for use at client sites.  

available basis.  

Training and Change Management Services 

Because SCALE leverages a common platform, solutions share common data elements and each user can access all applications 
through a single sign-on. Users also can set up “dashboards” that enable easy access to real-time information most relevant to their 
jobs. SCALE’s ease of deployment, operation and support make it a popular choice for organizations operating in countries with 
emerging and developing economies, and where technical support resources are limited.  

Technology Platform 

Resources. 

Hardware Sales  

Manhattan Training and Change Management Services are offered under six categories: Role-Based Training Paths, Comprehensive 

Training Programs, Change Management Services, Individual Product Training Courses, End-User Enablement and Knowledge 

Our solutions operate across Unix, IBM System i, Linux and Microsoft’s .NET computing platforms, as well as on multiple 
hardware platforms and systems. Because supply chain solutions necessarily interact with other business operation systems, our 
solutions are designed to interoperate with software from other providers as well as with a company’s existing legacy systems. This 
interfacing and open system capability enables customers to continue using existing computer resources and to choose among a wide 
variety of existing and emerging computer hardware and peripheral technologies. We provide an integration framework to facilitate 
rapid and reliable integration to any Enterprise Resource Planning (ERP) or host business systems (including certified integration to 
both SAP and Microsoft Dynamics AX).  We also offer certain of our solutions in both on-premise software and cloud computing 
models so that customers can select the option that best meets their requirements for control, flexibility, cost of ownership, and time-
to-deployment. 

Professional Services  

We advise and assist our customers in planning and implementing our solutions through our global Professional Services 

Organization. To ensure long-term successful customer relationships, consultants assist customers with the initial deployment of our 
systems, the conversion and transfer of the customer’s historical data onto our systems, and ongoing training, education, and system 
upgrades. We believe our Professional Services teams enable customers to implement our solutions knowledgeably and in the 
appropriate amount of time, help customers achieve expected results from system investments, continuously identify new 
opportunities for supply chain advancements, and meaningfully add to our industry-specific knowledge base to improve future 
implementations and product innovations.  

Substantially all of our customers utilize some portion of our Professional Services to implement and support our software 

solutions. Professional Services typically are rendered under time and materials contracts, with services billed by the hour. 
Professional Services sometimes are rendered under fixed-fee contracts, with payments due on specific dates or milestones. We 
believe that increased sales of our software solutions will drive higher demand for our Professional Services.  

We believe our Professional Services team delivers deep supply chain and enterprise commerce domain expertise to our customers 
through industry-specific “best-practices” protocols and processes developed through the collective knowledge we have gained from 
26 years of implementing our supply chain solutions worldwide. We also extensively train our consulting personnel on enterprise 
commerce operations and on our solutions.  

Business consultants, systems analysts, and technical personnel assist customers in all phases of implementing our systems, 

including planning and design, customer-specific module configuration, on-site implementation- or conversion from existing systems, 
and integration with customer systems such as Enterprise Resource Planning (ERP), web- and mobile-based commerce platforms, and 
Material Handling Equipment (MHE) systems. At times, third-party consultants, such as those from major systems integrators, assist 
our customers with certain implementations.  

Customer Support Services and Software Enhancements  

We offer a comprehensive program that provides our customers with software upgrades for additional or improved functionality 

and technological advances incorporating emerging supply chain and industry initiatives. Over the past three years, our annual 
renewal rate of customers subscribing to comprehensive support and enhancements has been greater than 90%. We are able to 
remotely access customer systems to perform diagnostics, provide on-line assistance, and facilitate software upgrades. We offer 24-

Along with software licenses, and as a convenience for our customers, we resell a variety of hardware developed and manufactured 

by others, including (but are not limited to) computer hardware, radio frequency terminal networks, RFID chip readers, bar code 

printers and scanners, and other peripherals. We resell all third-party hardware products and related maintenance pursuant to 

agreements with manufacturers or through distributor-authorized reseller agreements pursuant to which we are entitled to purchase 

hardware products and services at discount prices and to receive technical support in connection with product installations and any 

subsequent product malfunctions. We do not maintain hardware inventory as we generally purchase hardware from vendors only after 

receiving related customer orders.  

Strategy  

Our objective is to extend our position as the leading global commerce solutions provider for organizations intent on creating and 

sustaining market advantages through technology-enabled commerce solutions. Our solutions help global distributors, wholesalers, 

retailers, logistics providers and manufacturers successfully manage accelerating and fluctuating market demands, as well as master 

the increasing complexity and volatility of their local and global supply chains. We believe our solutions are advanced, highly 

functional and highly scalable. They are designed to enable organizations to: create customer experiences consistent with their brand 

values; improve relationships with suppliers, customers and logistics providers; leverage investments across supply chain functions; 

effectively generate revenue and manage costs; and meet dynamically changing customer requirements. We believe our solutions are 

uniquely positioned to holistically optimize the way companies bring together omni-channel, supply chain and inventory management:  

Develop and Enhance Software Solutions. We intend to continue to focus our research and development resources on enhancing 

our Supply Chain, Omni-Channel Commerce and Inventory Solutions. We offer what we believe to be the broadest and most richly-

featured software portfolio in the marketplace. To continuously expand functionality and value, we plan to continue to provide 

enhancements to existing solutions and to introduce new solutions to address evolving industry standards and market needs. We 

identify these opportunities through our Product Management, Professional Services, Customer Support and Account Management 

organizations, through interactions such as ongoing customer consulting engagements and implementations, sessions with our solution 

user groups, association with leading industry analyst and market research firms, and participation on industry standards and research 

committees. Our solutions address needs in various vertical markets, including retail, consumer goods, food and grocery, logistics 

service providers, industrial and wholesale, high technology and electronics, life sciences and government. We intend to continue to 

enhance our solutions to meet the dynamic requirements of these and new vertical markets as business opportunities dictate.  

Expand International Presence. We believe our solutions offer significant benefits to customers in markets outside the United 

States, and for organizations with global operations. We have offices in Australia, China, France, India, Japan, the Netherlands, 

Singapore, and the United Kingdom, as well as representatives in Mexico and reseller partnerships in Latin America, Eastern Europe, 

the Middle East, South Africa, and Asia. Our Europe, Middle East, and Africa (EMEA) operations support sales, implementation 

services, and customer support functions for customers in Europe as well as a number of customers across the Middle East, 

concentrated in countries we consider politically and economically stable. Our Asia Pacific (APAC) operations service emerging 

opportunities in China, Southeast Asia, and India, as well as more established markets in Japan, Australia and New Zealand. Our 

international strategy includes leveraging the strength of our relationships with current U.S. and Europe-based customers that also 

have significant international operations.  

Strategic Alliances and Indirect Sales Channels. We currently sell our products primarily through our direct sales personnel, and 

through partnership agreements with a select number of organizations in emerging markets where we do not currently have a direct 

sales presence. We have worked on joint projects and joint sales initiatives with industry-leading consultants and software systems 

6 

7 

 
 
 
 
 
 
 
—  Planning - Manhattan’s Planning solutions provide merchants the tools they need to create channel-, store- or region-specific 

assortments.  These tools offer channel-specific metrics and methodologies that optimize the planning process and maximum 

hour customer support every day of the year, plus software upgrades for an annual fee that is paid in advance and is based on the 
solutions the customer has and the service level required. Software upgrades are provided under this program on a when-and-if- 
available basis.  

Training and Change Management Services 

SCALE is our portfolio of logistics execution solutions built on Microsoft’s .NET® platform. Purpose built for rapid development 

and a value based total cost of ownership, it is targeted toward companies with execution-focused supply chain needs that require 

speed-to-value, resource-light system configuration and maintenance, and the ability to quickly scale their logistics operations up or 

down in response to market fluctuations or business requirement changes. SCALE combines the features of Trading Partner 

Management, Yard Management, Optimization, Warehouse Management and Transportation Execution.  

We offer training and change management services for new and existing users, enabling our customers to align systems, people and 
processes. Services provided by our Manhattan training experts cover a wide range of support from the intended design to the front-
line of the customer’s business, including critical end-user adoption with hands-on, live training in a virtualized Manhattan software 
environment. These programs are provided at fixed fees per-person, per-class. In addition, several computer-based training programs 
can be purchased for a fixed fee for use at client sites.  

Manhattan Training and Change Management Services are offered under six categories: Role-Based Training Paths, Comprehensive 
Training Programs, Change Management Services, Individual Product Training Courses, End-User Enablement and Knowledge 
Resources. 

Hardware Sales  

Along with software licenses, and as a convenience for our customers, we resell a variety of hardware developed and manufactured 

by others, including (but are not limited to) computer hardware, radio frequency terminal networks, RFID chip readers, bar code 
printers and scanners, and other peripherals. We resell all third-party hardware products and related maintenance pursuant to 
agreements with manufacturers or through distributor-authorized reseller agreements pursuant to which we are entitled to purchase 
hardware products and services at discount prices and to receive technical support in connection with product installations and any 
subsequent product malfunctions. We do not maintain hardware inventory as we generally purchase hardware from vendors only after 
receiving related customer orders.  

Strategy  

Our objective is to extend our position as the leading global commerce solutions provider for organizations intent on creating and 

sustaining market advantages through technology-enabled commerce solutions. Our solutions help global distributors, wholesalers, 
retailers, logistics providers and manufacturers successfully manage accelerating and fluctuating market demands, as well as master 
the increasing complexity and volatility of their local and global supply chains. We believe our solutions are advanced, highly 
functional and highly scalable. They are designed to enable organizations to: create customer experiences consistent with their brand 
values; improve relationships with suppliers, customers and logistics providers; leverage investments across supply chain functions; 
effectively generate revenue and manage costs; and meet dynamically changing customer requirements. We believe our solutions are 
uniquely positioned to holistically optimize the way companies bring together omni-channel, supply chain and inventory management:  

Develop and Enhance Software Solutions. We intend to continue to focus our research and development resources on enhancing 
our Supply Chain, Omni-Channel Commerce and Inventory Solutions. We offer what we believe to be the broadest and most richly-
featured software portfolio in the marketplace. To continuously expand functionality and value, we plan to continue to provide 
enhancements to existing solutions and to introduce new solutions to address evolving industry standards and market needs. We 
identify these opportunities through our Product Management, Professional Services, Customer Support and Account Management 
organizations, through interactions such as ongoing customer consulting engagements and implementations, sessions with our solution 
user groups, association with leading industry analyst and market research firms, and participation on industry standards and research 
committees. Our solutions address needs in various vertical markets, including retail, consumer goods, food and grocery, logistics 
service providers, industrial and wholesale, high technology and electronics, life sciences and government. We intend to continue to 
enhance our solutions to meet the dynamic requirements of these and new vertical markets as business opportunities dictate.  

Expand International Presence. We believe our solutions offer significant benefits to customers in markets outside the United 

States, and for organizations with global operations. We have offices in Australia, China, France, India, Japan, the Netherlands, 
Singapore, and the United Kingdom, as well as representatives in Mexico and reseller partnerships in Latin America, Eastern Europe, 
the Middle East, South Africa, and Asia. Our Europe, Middle East, and Africa (EMEA) operations support sales, implementation 
services, and customer support functions for customers in Europe as well as a number of customers across the Middle East, 
concentrated in countries we consider politically and economically stable. Our Asia Pacific (APAC) operations service emerging 
opportunities in China, Southeast Asia, and India, as well as more established markets in Japan, Australia and New Zealand. Our 
international strategy includes leveraging the strength of our relationships with current U.S. and Europe-based customers that also 
have significant international operations.  

Strategic Alliances and Indirect Sales Channels. We currently sell our products primarily through our direct sales personnel, and 
through partnership agreements with a select number of organizations in emerging markets where we do not currently have a direct 
sales presence. We have worked on joint projects and joint sales initiatives with industry-leading consultants and software systems 

6 

7 

retailer revenues.    

Manhattan SCALETM  

Technology Platform 

to-deployment. 

Professional Services  

Because SCALE leverages a common platform, solutions share common data elements and each user can access all applications 

through a single sign-on. Users also can set up “dashboards” that enable easy access to real-time information most relevant to their 

jobs. SCALE’s ease of deployment, operation and support make it a popular choice for organizations operating in countries with 

emerging and developing economies, and where technical support resources are limited.  

Our solutions operate across Unix, IBM System i, Linux and Microsoft’s .NET computing platforms, as well as on multiple 

hardware platforms and systems. Because supply chain solutions necessarily interact with other business operation systems, our 

solutions are designed to interoperate with software from other providers as well as with a company’s existing legacy systems. This 

interfacing and open system capability enables customers to continue using existing computer resources and to choose among a wide 

variety of existing and emerging computer hardware and peripheral technologies. We provide an integration framework to facilitate 

rapid and reliable integration to any Enterprise Resource Planning (ERP) or host business systems (including certified integration to 

both SAP and Microsoft Dynamics AX).  We also offer certain of our solutions in both on-premise software and cloud computing 

models so that customers can select the option that best meets their requirements for control, flexibility, cost of ownership, and time-

We advise and assist our customers in planning and implementing our solutions through our global Professional Services 

Organization. To ensure long-term successful customer relationships, consultants assist customers with the initial deployment of our 

systems, the conversion and transfer of the customer’s historical data onto our systems, and ongoing training, education, and system 

upgrades. We believe our Professional Services teams enable customers to implement our solutions knowledgeably and in the 

appropriate amount of time, help customers achieve expected results from system investments, continuously identify new 

opportunities for supply chain advancements, and meaningfully add to our industry-specific knowledge base to improve future 

implementations and product innovations.  

Substantially all of our customers utilize some portion of our Professional Services to implement and support our software 

solutions. Professional Services typically are rendered under time and materials contracts, with services billed by the hour. 

Professional Services sometimes are rendered under fixed-fee contracts, with payments due on specific dates or milestones. We 

believe that increased sales of our software solutions will drive higher demand for our Professional Services.  

We believe our Professional Services team delivers deep supply chain and enterprise commerce domain expertise to our customers 

through industry-specific “best-practices” protocols and processes developed through the collective knowledge we have gained from 

26 years of implementing our supply chain solutions worldwide. We also extensively train our consulting personnel on enterprise 

commerce operations and on our solutions.  

Business consultants, systems analysts, and technical personnel assist customers in all phases of implementing our systems, 

including planning and design, customer-specific module configuration, on-site implementation- or conversion from existing systems, 

and integration with customer systems such as Enterprise Resource Planning (ERP), web- and mobile-based commerce platforms, and 

Material Handling Equipment (MHE) systems. At times, third-party consultants, such as those from major systems integrators, assist 

our customers with certain implementations.  

Customer Support Services and Software Enhancements  

We offer a comprehensive program that provides our customers with software upgrades for additional or improved functionality 

and technological advances incorporating emerging supply chain and industry initiatives. Over the past three years, our annual 

renewal rate of customers subscribing to comprehensive support and enhancements has been greater than 90%. We are able to 

remotely access customer systems to perform diagnostics, provide on-line assistance, and facilitate software upgrades. We offer 24-

 
 
 
 
 
 
 
implementers, including most of the large consulting firms specializing in our targeted industries, to supplement our direct sales force 
and professional services organization. We expand our indirect sales channels through reseller agreements, marketing agreements, and 
agreements with third-party logistics providers. These alliances extend our market coverage and provide us with new business leads 
and access to trained implementation personnel.  

Acquire or Invest in Complementary Businesses. We continuously evaluate strategic acquisition opportunities of technologies, 
solutions, and businesses that are consistent with our platform-based strategy and enable us to enhance and expand our offerings. 
Preferred acquisition targets are those that would be complementary to our existing solutions and technologies, expand our geographic 
presence and distribution channels, extend our presence into additional vertical markets with challenges and requirements similar to 
those we currently serve, and further solidify our leadership position within the primary components of supply chain planning and 
execution.  

Sales and Marketing  

We employ multi-disciplinary sales teams that consist of professionals with industry experience in sales and technical sales 

support. To date, we have generated the majority of our software sales (licensing) revenue through our direct sales force. We plan to 
continue to invest in our sales, services, and marketing organizations within the United States, EMEA, and APAC, and to pursue 
strategic marketing partnerships. We conduct comprehensive global marketing programs that include prospect profiling and targeting, 
lead generation, public relations, analyst relations, trade show attendance and sponsorships, supply chain conference hosting, online 
marketing, joint promotion programs with vendors and consultants, and ongoing customer communication programs.  

Our sales cycle typically begins with the generation of a sales lead — through in-house telemarketing efforts, targeted promotions, 

web inquiries, trade show presence, speaking engagements, hosted seminars, or other means of referral — or the receipt of a request 
for proposal from a prospective customer. Leads are qualified and opportunities are closed through a process that includes telephone-
based assessments of requirements; responses to requests for proposals, presentations and product demonstrations, site visits and/or 
reference calls with organizations already using our supply chain solutions, and contract negotiations. Sales cycles vary substantially 
from opportunity to opportunity, but typically require nine to twelve months.  

In addition to new customer sales, we plan to continue to leverage our existing customer base to drive revenue from system 

upgrades, sales of additional licenses of purchased solutions, and sales of new or add-on solutions. To efficiently penetrate emerging 
global markets, we leverage indirect sales channels, including sales through reseller agreements, marketing agreements, and 
agreements with third-party logistics providers. To extend our market coverage, generate new business leads, and provide access to 
trained implementation personnel, we leverage strategic alliances with systems integrators skilled at implementing our solutions. 
Business referrals and leads are positively influenced by systems integrators, which include most of the large consulting firms and 
other systems consulting firms specializing in our targeted industries.  

Our Manhattan Value Partner (Manhattan MVP™) and Manhattan GeoPartner™ programs foster joint sales and marketing with 

other organizations. Manhattan Value Partners are proven software and hardware providers, trusted third-party integrators and 
consultants who bring added value to customer engagements through vertical industry knowledge or technical specialization. 
Manhattan MVPs support and complement our supply chain solutions so we can provide customers with a comprehensive approach 
that is suited to their business requirements. This collaborative program is designed to benefit both Manhattan and our partners 
through tailored joint marketing, sales and, in some cases, co-development efforts. Among others, Manhattan MVPs include IBM, 
Deloitte, Kurt Salmon, Microsoft, Cap Gemini and Intel. Manhattan GeoPartners represent a select group of companies that sell and 
implement our solutions in specific geographies around the world, each providing valuable localized expertise to meet customer needs 
in areas such as Western Europe, Eastern Europe, Russia, the Middle East, Latin America, Africa, and the Asia Pacific region.  

Customers  

To date, our customers have been suppliers, manufacturers, distributors, retailers, and logistics providers in a variety of industries. 

Our top five customers (new or pre-existing) in the aggregate accounted for 8%, 10%, and 11% of total revenue for the years ended 
December 31, 2015, 2014, and 2013, respectively. No single customer accounted for more than 10% of our total revenue in 2015, 
2014, or 2013.  

Product Development  

We focus our development efforts on new product innovation and adding new functionality to existing solutions, integrating our 
various solution offerings, enhancing the operability of our solutions across our Process Platform and across distributed and alternative 
hardware platforms, operating systems, and database systems. We believe that our future success depends, in part, on our ability to 
continue to enhance existing solutions, to respond to dynamically changing customer requirements, and to develop new or enhanced 
solutions that incorporate new technological developments and emerging supply chain and industry standards. To that end, 
development frequently focuses on base system enhancements and incorporating new user requirements and features into our 

solutions. As a result, we deliver packaged, highly configurable solutions with increasingly rich functionality rather than custom-

developed software. We also deliver interface toolkits for many major ERP systems to enhance communication and improve data 

flows between our core solutions and our clients’ host systems.  

We leverage internal and external scientific advisors to inform our solution strategies and research and development approaches 

with the most advanced thinking on supply chain opportunities, challenges, and technologies. Our internal research team is comprised 

of Ph.D.-credentialed math and science experts who work on creating and solving algorithms and other constructs that advance the 

optimization capabilities and other aspects of our solutions. We also regularly communicate with and are advised by experts from 

leading educational institutions known for their supply chain disciplines, and practitioners from organizations deploying supply chain 

technology in innovative and market-advancing ways. Together, our research team and external advisors inform both the practical 

business approaches and the mathematical and scientific inventiveness of our solutions.  

We conduct most research and development internally in the U.S. and India to retain domain knowledge and to promote 

programming continuity standards. However, we may periodically outsource some projects that can be performed separately and/or 

that require special skills. We also use third-party translation companies to localize our application software into various languages 

such as, but not limited to, Chinese, French, Japanese, and Spanish.  

Our research and development expenses for the years ended December 31, 2015, 2014, and 2013 were $53.9 million, $49.0 million, 

and $44.5 million, respectively. We intend to continue to invest significantly in product development.  

Competition  

Our solutions are solely focused on enterprise commerce capabilities, which have been consolidating rapidly, are intensely 

competitive, and are characterized by rapid technological change. The principal competitive factors affecting the markets for our 

solutions include: industry expertise; company and solution reputation; company viability; compliance with industry standards; 

solution architecture; solution functionality and features; integration experience, particularly with ERP providers and material 

handling equipment providers; ease and speed of implementation; proven return on investment; historical and current solution quality 

and performance; total cost of ownership; solution price; and ongoing solution support structure. We believe we compete favorably 

with respect to each of these factors.  

competitors include:  

Our competitors are diverse and offer a variety of solutions directed at various aspects of enterprise commerce. Our existing 

—  Corporate information technology departments of current or potential customers capable of internally developing solutions;  

—  ERP vendors, including Oracle, SAP, and Infor, among others;  

—  Supply chain execution vendors, including JDA Software Group, Inc. (JDA), HighJump Software Inc., and the Sterling 

Commerce division of IBM, among others;  

—  Point of sale vendors, including Aptos, Inc., Demandware, Inc., NCR Corporation, among others; 

—  Supply chain planning vendors, including JDA and SAS Institute Inc., among others; and  

—  Smaller independent companies that have developed or are attempting to develop supply chain execution solutions and/or 

planning solutions that apply in specific countries and/or globally.  

We anticipate facing increased competition from ERP and supply chain management (SCM) applications vendors and business 

application software vendors that may broaden their solution offerings by internally developing or by acquiring or partnering with 

independent developers of supply chain planning and execution software. Some of these ERP and other potential competitors have 

longer operating histories; significantly more financial, technical, marketing and other resources; greater name recognition; broader 

solutions; and larger installed bases of customers than us. To the extent that ERP and SCM vendors or other large competitors develop 

or acquire systems with functionality comparable or superior to ours, their larger customer bases, long-standing customer 

relationships, and ability to offer broader solutions outside the scope of supply chain could create significant competitive advantage 

for them. It also is possible that new competitors or alliances among current and/or new competitors could emerge to win significant 

market share. Increased competition could result in price reductions, fewer customer orders, reduced earnings and margins and loss of 

market share. In turn, this could have a material adverse effect on our business, results of operations, cash flow, and financial 

condition.  

We believe we have established meaningful competitive differentiation through our supply chain expertise; our platform-based 

solution approach; our track record of continuous supply chain innovation and investment; our strong and endorsing customer 

relationships; our significant success in deploying and supporting supply chains for market-leading companies; our success in helping 

our clients address the enterprise impacts of digital commerce; and our ability to out-execute others in identifying sales opportunities 

and demonstrating expertise throughout the sales cycle. However, to further our market success, we must continue to respond 

8 

9 

 
 
 
 
implementers, including most of the large consulting firms specializing in our targeted industries, to supplement our direct sales force 

and professional services organization. We expand our indirect sales channels through reseller agreements, marketing agreements, and 

agreements with third-party logistics providers. These alliances extend our market coverage and provide us with new business leads 

solutions. As a result, we deliver packaged, highly configurable solutions with increasingly rich functionality rather than custom-
developed software. We also deliver interface toolkits for many major ERP systems to enhance communication and improve data 
flows between our core solutions and our clients’ host systems.  

and access to trained implementation personnel.  

We leverage internal and external scientific advisors to inform our solution strategies and research and development approaches 
with the most advanced thinking on supply chain opportunities, challenges, and technologies. Our internal research team is comprised 
of Ph.D.-credentialed math and science experts who work on creating and solving algorithms and other constructs that advance the 
optimization capabilities and other aspects of our solutions. We also regularly communicate with and are advised by experts from 
leading educational institutions known for their supply chain disciplines, and practitioners from organizations deploying supply chain 
technology in innovative and market-advancing ways. Together, our research team and external advisors inform both the practical 
business approaches and the mathematical and scientific inventiveness of our solutions.  

We conduct most research and development internally in the U.S. and India to retain domain knowledge and to promote 

programming continuity standards. However, we may periodically outsource some projects that can be performed separately and/or 
that require special skills. We also use third-party translation companies to localize our application software into various languages 
such as, but not limited to, Chinese, French, Japanese, and Spanish.  

strategic marketing partnerships. We conduct comprehensive global marketing programs that include prospect profiling and targeting, 

Our research and development expenses for the years ended December 31, 2015, 2014, and 2013 were $53.9 million, $49.0 million, 

and $44.5 million, respectively. We intend to continue to invest significantly in product development.  

Competition  

Our solutions are solely focused on enterprise commerce capabilities, which have been consolidating rapidly, are intensely 
competitive, and are characterized by rapid technological change. The principal competitive factors affecting the markets for our 
solutions include: industry expertise; company and solution reputation; company viability; compliance with industry standards; 
solution architecture; solution functionality and features; integration experience, particularly with ERP providers and material 
handling equipment providers; ease and speed of implementation; proven return on investment; historical and current solution quality 
and performance; total cost of ownership; solution price; and ongoing solution support structure. We believe we compete favorably 
with respect to each of these factors.  

Our competitors are diverse and offer a variety of solutions directed at various aspects of enterprise commerce. Our existing 

competitors include:  

—  Corporate information technology departments of current or potential customers capable of internally developing solutions;  
—  ERP vendors, including Oracle, SAP, and Infor, among others;  

—  Supply chain execution vendors, including JDA Software Group, Inc. (JDA), HighJump Software Inc., and the Sterling 

Commerce division of IBM, among others;  

—  Point of sale vendors, including Aptos, Inc., Demandware, Inc., NCR Corporation, among others; 
—  Supply chain planning vendors, including JDA and SAS Institute Inc., among others; and  

—  Smaller independent companies that have developed or are attempting to develop supply chain execution solutions and/or 

planning solutions that apply in specific countries and/or globally.  

We anticipate facing increased competition from ERP and supply chain management (SCM) applications vendors and business 
application software vendors that may broaden their solution offerings by internally developing or by acquiring or partnering with 
independent developers of supply chain planning and execution software. Some of these ERP and other potential competitors have 
longer operating histories; significantly more financial, technical, marketing and other resources; greater name recognition; broader 
solutions; and larger installed bases of customers than us. To the extent that ERP and SCM vendors or other large competitors develop 
or acquire systems with functionality comparable or superior to ours, their larger customer bases, long-standing customer 
relationships, and ability to offer broader solutions outside the scope of supply chain could create significant competitive advantage 
for them. It also is possible that new competitors or alliances among current and/or new competitors could emerge to win significant 
market share. Increased competition could result in price reductions, fewer customer orders, reduced earnings and margins and loss of 
market share. In turn, this could have a material adverse effect on our business, results of operations, cash flow, and financial 
condition.  

We believe we have established meaningful competitive differentiation through our supply chain expertise; our platform-based 

solution approach; our track record of continuous supply chain innovation and investment; our strong and endorsing customer 
relationships; our significant success in deploying and supporting supply chains for market-leading companies; our success in helping 
our clients address the enterprise impacts of digital commerce; and our ability to out-execute others in identifying sales opportunities 
and demonstrating expertise throughout the sales cycle. However, to further our market success, we must continue to respond 

8 

9 

Acquire or Invest in Complementary Businesses. We continuously evaluate strategic acquisition opportunities of technologies, 

solutions, and businesses that are consistent with our platform-based strategy and enable us to enhance and expand our offerings. 

Preferred acquisition targets are those that would be complementary to our existing solutions and technologies, expand our geographic 

presence and distribution channels, extend our presence into additional vertical markets with challenges and requirements similar to 

those we currently serve, and further solidify our leadership position within the primary components of supply chain planning and 

execution.  

Sales and Marketing  

We employ multi-disciplinary sales teams that consist of professionals with industry experience in sales and technical sales 

support. To date, we have generated the majority of our software sales (licensing) revenue through our direct sales force. We plan to 

continue to invest in our sales, services, and marketing organizations within the United States, EMEA, and APAC, and to pursue 

lead generation, public relations, analyst relations, trade show attendance and sponsorships, supply chain conference hosting, online 

marketing, joint promotion programs with vendors and consultants, and ongoing customer communication programs.  

Our sales cycle typically begins with the generation of a sales lead — through in-house telemarketing efforts, targeted promotions, 

web inquiries, trade show presence, speaking engagements, hosted seminars, or other means of referral — or the receipt of a request 

for proposal from a prospective customer. Leads are qualified and opportunities are closed through a process that includes telephone-

based assessments of requirements; responses to requests for proposals, presentations and product demonstrations, site visits and/or 

reference calls with organizations already using our supply chain solutions, and contract negotiations. Sales cycles vary substantially 

from opportunity to opportunity, but typically require nine to twelve months.  

In addition to new customer sales, we plan to continue to leverage our existing customer base to drive revenue from system 

upgrades, sales of additional licenses of purchased solutions, and sales of new or add-on solutions. To efficiently penetrate emerging 

global markets, we leverage indirect sales channels, including sales through reseller agreements, marketing agreements, and 

agreements with third-party logistics providers. To extend our market coverage, generate new business leads, and provide access to 

trained implementation personnel, we leverage strategic alliances with systems integrators skilled at implementing our solutions. 

Business referrals and leads are positively influenced by systems integrators, which include most of the large consulting firms and 

other systems consulting firms specializing in our targeted industries.  

Our Manhattan Value Partner (Manhattan MVP™) and Manhattan GeoPartner™ programs foster joint sales and marketing with 

other organizations. Manhattan Value Partners are proven software and hardware providers, trusted third-party integrators and 

consultants who bring added value to customer engagements through vertical industry knowledge or technical specialization. 

Manhattan MVPs support and complement our supply chain solutions so we can provide customers with a comprehensive approach 

that is suited to their business requirements. This collaborative program is designed to benefit both Manhattan and our partners 

through tailored joint marketing, sales and, in some cases, co-development efforts. Among others, Manhattan MVPs include IBM, 

Deloitte, Kurt Salmon, Microsoft, Cap Gemini and Intel. Manhattan GeoPartners represent a select group of companies that sell and 

implement our solutions in specific geographies around the world, each providing valuable localized expertise to meet customer needs 

in areas such as Western Europe, Eastern Europe, Russia, the Middle East, Latin America, Africa, and the Asia Pacific region.  

To date, our customers have been suppliers, manufacturers, distributors, retailers, and logistics providers in a variety of industries. 

Our top five customers (new or pre-existing) in the aggregate accounted for 8%, 10%, and 11% of total revenue for the years ended 

December 31, 2015, 2014, and 2013, respectively. No single customer accounted for more than 10% of our total revenue in 2015, 

Customers  

2014, or 2013.  

Product Development  

We focus our development efforts on new product innovation and adding new functionality to existing solutions, integrating our 

various solution offerings, enhancing the operability of our solutions across our Process Platform and across distributed and alternative 

hardware platforms, operating systems, and database systems. We believe that our future success depends, in part, on our ability to 

continue to enhance existing solutions, to respond to dynamically changing customer requirements, and to develop new or enhanced 

solutions that incorporate new technological developments and emerging supply chain and industry standards. To that end, 

development frequently focuses on base system enhancements and incorporating new user requirements and features into our 

 
 
 
 
promptly and effectively to technological change and competitors’ innovations. Consequently, we cannot assure that we will not be 
required to make substantial additional investments in research, development, marketing, sales and customer service efforts in order to 
meet any competitive threat, or that we will be able to compete successfully in the future.  

Item 1A. 

Risk Factors  

International Operations: Segments  

We have three reporting segments, based on geographic location: the Americas; Europe, Middle East and Africa (“EMEA”); and 

Asia Pacific (“APAC”). For further information on our segments, see Note 7 to our consolidated financial statements. Our 
international revenue was approximately $131.3 million, $134.6 million, and $110.8 million for the years ended December 31, 2015, 
2014, and 2013, respectively, which represents approximately 24%, 27%, and 27% of our total revenue for the years ended 
December 31, 2015, 2014, and 2013, respectively. International revenue includes all revenue derived from sales to customers outside 
the United States. We now have approximately 1,550 employees in our International operations.  

Proprietary Rights  

We rely on a combination of copyright, patent, trade secret, trademark, and trade dress laws, confidentiality procedures, and 

contractual provisions to protect our proprietary rights in our products, processes and technology. We have registered trademarks for 
Manhattan Associates and the Manhattan Associates logo, as well as a number of our products and features. Generally we enter into 
confidentiality and assignment-of-rights agreements with our employees, consultants, customers and potential customers and limit 
access to, and distribution of, our proprietary information. We license our proprietary products to our customers under license 
agreements that we believe contain appropriate use and other restrictions in order to try to best protect our ownership of our products 
and our proprietary rights in them, and to protect our revenue potential from our products. However, despite our efforts to safeguard 
and maintain our proprietary rights, we cannot ensure that we will successfully deter misappropriation, unintended disclosure or 
independent third-party development of our technology or our proprietary rights or information. Policing unauthorized use of our 
products is difficult, and, while we are unable to determine the extent to which piracy of our software solutions exists, as is the case 
with any software company, piracy could become a problem. Further, to the extent that we enter into transactions in countries where 
intellectual property laws are not well developed or are poorly enforced, our efforts to protect our proprietary rights may be 
ineffective. Whether we seek to enforce our proprietary rights in the U.S. or abroad, our efforts, including litigation to enforce our 
rights, can result in substantial costs and diversion of resources, and such efforts, or our failure to succeed in such efforts, could have a 
material adverse effect on our business, financial condition, results of operations or cash flows, regardless of the final outcome.  

As the number of supply chain management solutions available in the marketplace increases and solution functionality continues to 

overlap, supply chain software may increasingly become subject to claims of infringement or other misappropriation of intellectual 
property. Third parties may assert infringement or misappropriation claims against us relating to our products, processes or 
technology. Such claims, whether or not they have merit, generally are time-consuming and may result in costly litigation, divert 
management’s attention or cause product shipment delays or require us to enter into royalty or licensing arrangements. Defense of 
infringement or other misappropriation claims, entering into royalty or licensing agreements, the unavailability of such agreements, or 
adverse determinations in proprietary rights litigation could have a material adverse effect on our business, results of operations, cash 
flow and financial condition.  

Employees  

At December 31, 2015, we employed approximately 2,930 employees worldwide, of which 1,380 are based in the Americas, 210 in 

EMEA, and 1,340 in APAC (including India).  

Available Information  

You should consider the following and other risk factors in evaluating our business or an investment in our common stock. The 

occurrence of adverse events described in the following risk factors or other adverse events not described in the following risk factors 

could have a material adverse effect on our business, results of operations, cash flow and financial condition, and could cause the 

trading price of our common stock to decline.  

Economic, political and market conditions can adversely affect our business, results of operations, cash flow and financial 

condition, including our revenue growth and profitability, which in turn could adversely affect our stock price. Our business is 

influenced by a range of factors that are beyond our control and that we have no comparative advantage in forecasting. These include:  

—  general economic and business conditions;  

—  overall demand for enterprise software and services;  

—  governmental policy, budgetary constraints or shifts in government spending priorities;  

—  general geo-political developments; and  

—  currency exchange rate fluctuations.  

Macroeconomic developments like the continued slow pace of economic recovery in the United States and Europe and in parts of 

Asia and South America could negatively affect our business, operating results, financial condition and outlook, which, in turn, could 

adversely affect our stock price. Any general weakening of, and related declining corporate confidence in, the global economy or the 

curtailment in government or corporate spending could cause current or potential customers to reduce or eliminate their information 

technology budgets and spending, which could cause customers to delay, decrease or cancel purchases of our products and services or 

cause customers not to pay us or to delay paying us for previously purchased products and services.  

In addition, political unrest in places like Ukraine, Syria and Iraq and the related potential impact on global stability, terrorist 

attacks and the potential for other hostilities in various parts of the world, potential public health crises and natural disasters continue 

to contribute to a climate of economic and political uncertainty that could adversely affect our results of operations and financial 

condition, including our revenue growth and profitability.  

Our inability to attract, integrate, and retain management and other personnel could adversely impact our business, results 

of operations, cash flow, and financial condition. Our success greatly depends on the continued service of our executives, as well as 

our other key senior management, technical personnel, and sales personnel. Our success will depend on the ability of our executive 

officers to work together as a team. The loss of any of our senior management or other key professional services, research and 

development, sales and marketing personnel—particularly if they are lost to competitors—could impair our ability to grow our 

business. We do not maintain key man life insurance on any of our executive officers.  

Our future success will depend in large part upon our ability to attract, retain, and motivate highly skilled employees. We face 

significant competition for individuals with the skills required to perform the services we offer, and thus we may encounter increased 

compensation costs that are not offset by increased revenue. In the broader technology industry in which we compete for talented 

hires, there is substantial and continuous competition for engineers with high levels of experience in designing, developing and 

managing software, as well as competition for sales executives and operations personnel. We cannot guarantee that we will be able to 

attract and retain sufficient numbers of these highly skilled employees or motivate them. Because of the complexity of the supply 

chain market, we may experience a significant time lag between the date on which technical and sales personnel are hired and the time 

at which these persons become fully productive.  

We may not be able to continue to successfully compete with other companies. We compete in markets that are intensely 

We file annual, quarterly and current reports and other information with the Securities and Exchange Commission (the “SEC” or 

competitive and are expected to become more competitive as current competitors expand their product offerings. Our current 

the “Commission”). These materials can be inspected and copied at the SEC’s Public Reference Room at 100 F Street, N.E., 
Washington, D.C. 20549. Copies of these materials may also be obtained by mail at prescribed rates from the SEC’s Public Reference 
Room at the above address. Information about the Public Reference Room can be obtained by calling the SEC at 1-800-SEC-0330. 
The SEC also maintains a website at www.sec.gov that contains reports, proxy and information statements, and other information 
regarding issuers that file electronically with the SEC.  

competitors come from many segments of the software industry and offer a variety of solutions directed at various aspects of the 

extended supply chain, as well as the enterprise as a whole. We face competition for product sales from:  

—  corporate information technology departments of current or potential customers capable of internally developing solutions;  

—  ERP vendors, including Oracle, SAP, and Infor, among others;  

On our website, www.manh.com, we provide free of charge our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, 
Current Reports on Form 8-K, and any amendments thereto, as soon as reasonably practicable after they have been electronically filed 
or furnished to the SEC. Information contained on our website is not part of this Form 10-K or our other filings with the SEC.  

Additionally, our code of business conduct and ethics and the charters of the Audit, Compensation, and Nomination and 

Governance Committees of the Board of Directors are available on our website.  

—  supply chain execution vendors, including JDA Software Group, Inc. (JDA), HighJump Software Inc., and the Sterling 

Commerce division of IBM, among others;  

—  supply chain planning vendors, including JDA and SAS Institute Inc., among others; and  

—  smaller independent companies that have developed or are attempting to develop supply chain execution solutions and/or supply 

chain planning solutions that apply in specific countries and/or globally.  

10 

11 

 
 
 
 
 
 
promptly and effectively to technological change and competitors’ innovations. Consequently, we cannot assure that we will not be 

required to make substantial additional investments in research, development, marketing, sales and customer service efforts in order to 

meet any competitive threat, or that we will be able to compete successfully in the future.  

International Operations: Segments  

We have three reporting segments, based on geographic location: the Americas; Europe, Middle East and Africa (“EMEA”); and 

Asia Pacific (“APAC”). For further information on our segments, see Note 7 to our consolidated financial statements. Our 

international revenue was approximately $131.3 million, $134.6 million, and $110.8 million for the years ended December 31, 2015, 

2014, and 2013, respectively, which represents approximately 24%, 27%, and 27% of our total revenue for the years ended 

December 31, 2015, 2014, and 2013, respectively. International revenue includes all revenue derived from sales to customers outside 

the United States. We now have approximately 1,550 employees in our International operations.  

Proprietary Rights  

We rely on a combination of copyright, patent, trade secret, trademark, and trade dress laws, confidentiality procedures, and 

contractual provisions to protect our proprietary rights in our products, processes and technology. We have registered trademarks for 

Manhattan Associates and the Manhattan Associates logo, as well as a number of our products and features. Generally we enter into 

confidentiality and assignment-of-rights agreements with our employees, consultants, customers and potential customers and limit 

access to, and distribution of, our proprietary information. We license our proprietary products to our customers under license 

agreements that we believe contain appropriate use and other restrictions in order to try to best protect our ownership of our products 

and our proprietary rights in them, and to protect our revenue potential from our products. However, despite our efforts to safeguard 

and maintain our proprietary rights, we cannot ensure that we will successfully deter misappropriation, unintended disclosure or 

independent third-party development of our technology or our proprietary rights or information. Policing unauthorized use of our 

products is difficult, and, while we are unable to determine the extent to which piracy of our software solutions exists, as is the case 

with any software company, piracy could become a problem. Further, to the extent that we enter into transactions in countries where 

intellectual property laws are not well developed or are poorly enforced, our efforts to protect our proprietary rights may be 

ineffective. Whether we seek to enforce our proprietary rights in the U.S. or abroad, our efforts, including litigation to enforce our 

rights, can result in substantial costs and diversion of resources, and such efforts, or our failure to succeed in such efforts, could have a 

material adverse effect on our business, financial condition, results of operations or cash flows, regardless of the final outcome.  

As the number of supply chain management solutions available in the marketplace increases and solution functionality continues to 

overlap, supply chain software may increasingly become subject to claims of infringement or other misappropriation of intellectual 

property. Third parties may assert infringement or misappropriation claims against us relating to our products, processes or 

technology. Such claims, whether or not they have merit, generally are time-consuming and may result in costly litigation, divert 

management’s attention or cause product shipment delays or require us to enter into royalty or licensing arrangements. Defense of 

infringement or other misappropriation claims, entering into royalty or licensing agreements, the unavailability of such agreements, or 

adverse determinations in proprietary rights litigation could have a material adverse effect on our business, results of operations, cash 

flow and financial condition.  

Employees  

EMEA, and 1,340 in APAC (including India).  

Available Information  

At December 31, 2015, we employed approximately 2,930 employees worldwide, of which 1,380 are based in the Americas, 210 in 

We file annual, quarterly and current reports and other information with the Securities and Exchange Commission (the “SEC” or 

the “Commission”). These materials can be inspected and copied at the SEC’s Public Reference Room at 100 F Street, N.E., 

Washington, D.C. 20549. Copies of these materials may also be obtained by mail at prescribed rates from the SEC’s Public Reference 

Room at the above address. Information about the Public Reference Room can be obtained by calling the SEC at 1-800-SEC-0330. 

The SEC also maintains a website at www.sec.gov that contains reports, proxy and information statements, and other information 

regarding issuers that file electronically with the SEC.  

On our website, www.manh.com, we provide free of charge our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, 

Current Reports on Form 8-K, and any amendments thereto, as soon as reasonably practicable after they have been electronically filed 

or furnished to the SEC. Information contained on our website is not part of this Form 10-K or our other filings with the SEC.  

Additionally, our code of business conduct and ethics and the charters of the Audit, Compensation, and Nomination and 

Governance Committees of the Board of Directors are available on our website.  

Item 1A. 

Risk Factors  

You should consider the following and other risk factors in evaluating our business or an investment in our common stock. The 
occurrence of adverse events described in the following risk factors or other adverse events not described in the following risk factors 
could have a material adverse effect on our business, results of operations, cash flow and financial condition, and could cause the 
trading price of our common stock to decline.  

Economic, political and market conditions can adversely affect our business, results of operations, cash flow and financial 
condition, including our revenue growth and profitability, which in turn could adversely affect our stock price. Our business is 
influenced by a range of factors that are beyond our control and that we have no comparative advantage in forecasting. These include:  

—  general economic and business conditions;  
—  overall demand for enterprise software and services;  
—  governmental policy, budgetary constraints or shifts in government spending priorities;  
—  general geo-political developments; and  
—  currency exchange rate fluctuations.  

Macroeconomic developments like the continued slow pace of economic recovery in the United States and Europe and in parts of 
Asia and South America could negatively affect our business, operating results, financial condition and outlook, which, in turn, could 
adversely affect our stock price. Any general weakening of, and related declining corporate confidence in, the global economy or the 
curtailment in government or corporate spending could cause current or potential customers to reduce or eliminate their information 
technology budgets and spending, which could cause customers to delay, decrease or cancel purchases of our products and services or 
cause customers not to pay us or to delay paying us for previously purchased products and services.  

In addition, political unrest in places like Ukraine, Syria and Iraq and the related potential impact on global stability, terrorist 
attacks and the potential for other hostilities in various parts of the world, potential public health crises and natural disasters continue 
to contribute to a climate of economic and political uncertainty that could adversely affect our results of operations and financial 
condition, including our revenue growth and profitability.  

Our inability to attract, integrate, and retain management and other personnel could adversely impact our business, results 
of operations, cash flow, and financial condition. Our success greatly depends on the continued service of our executives, as well as 
our other key senior management, technical personnel, and sales personnel. Our success will depend on the ability of our executive 
officers to work together as a team. The loss of any of our senior management or other key professional services, research and 
development, sales and marketing personnel—particularly if they are lost to competitors—could impair our ability to grow our 
business. We do not maintain key man life insurance on any of our executive officers.  

Our future success will depend in large part upon our ability to attract, retain, and motivate highly skilled employees. We face 
significant competition for individuals with the skills required to perform the services we offer, and thus we may encounter increased 
compensation costs that are not offset by increased revenue. In the broader technology industry in which we compete for talented 
hires, there is substantial and continuous competition for engineers with high levels of experience in designing, developing and 
managing software, as well as competition for sales executives and operations personnel. We cannot guarantee that we will be able to 
attract and retain sufficient numbers of these highly skilled employees or motivate them. Because of the complexity of the supply 
chain market, we may experience a significant time lag between the date on which technical and sales personnel are hired and the time 
at which these persons become fully productive.  

We may not be able to continue to successfully compete with other companies. We compete in markets that are intensely 

competitive and are expected to become more competitive as current competitors expand their product offerings. Our current 
competitors come from many segments of the software industry and offer a variety of solutions directed at various aspects of the 
extended supply chain, as well as the enterprise as a whole. We face competition for product sales from:  

—  corporate information technology departments of current or potential customers capable of internally developing solutions;  
—  ERP vendors, including Oracle, SAP, and Infor, among others;  

—  supply chain execution vendors, including JDA Software Group, Inc. (JDA), HighJump Software Inc., and the Sterling 

Commerce division of IBM, among others;  

—  supply chain planning vendors, including JDA and SAS Institute Inc., among others; and  

—  smaller independent companies that have developed or are attempting to develop supply chain execution solutions and/or supply 

chain planning solutions that apply in specific countries and/or globally.  

10 

11 

 
 
 
 
 
 
We anticipate facing increased competition from ERP and supply chain management (SCM) applications vendors and business 
application software vendors that may broaden their solution offerings by internally developing or by acquiring or partnering with 
independent developers of supply chain planning and execution software. Some of these ERP and other potential competitors have 
longer operating histories, significantly more financial, technical, marketing, and other resources, greater name recognition, broader 
solutions, and larger installed bases of customers than do we. To the extent that ERP and SCM vendors or other large competitors 
develop or acquire systems with functionality comparable or superior to ours, their larger customer bases, long-standing customer 
relationships, and ability to offer broader solutions outside the scope of supply chain could create significant competitive advantage 
for them. It also is possible that new competitors or alliances among current and/or new competitors could emerge to win significant 
market share. Increased competition could result in price reductions, fewer customer orders, reduced earnings and margins, and loss of 
market share. In turn, this could have a material adverse effect on our business, results of operations, cash flow, and financial 
condition.  

We believe the domain expertise required to continuously innovate supply chain technology in our target markets, effectively and 
efficiently implement solutions, identify and attract sales opportunities, and compete successfully in the sales cycle provides us with a 
competitive advantage and is a significant barrier to market entry. However, in order to be successful in the future, we must continue 
to respond promptly and effectively to technological change and competitors’ innovations, and consequently we cannot assure you 
that we will not be required to make substantial additional investments in connection with our research, development, marketing, 
sales, and customer service efforts in order to meet any competitive threat, or that we will be able to compete successfully in the 
future. Some of our competitors have significant resources at their disposal, and the degree to which we will compete with their new 
innovative products in the marketplace is undetermined.  

Our pricing models may need to be modified due to price competition. The competitive markets in which we operate may 
oblige us to reduce our prices in order to contend with the pricing models of our competitors. If our competitors discount certain 
products or services, we may have to lower prices on certain products or services in order to attract or retain customers. Any such 
price modifications would likely reduce margins and could adversely affect our business, results of operations, cash flow, and 
financial condition. 

Our operating results are substantially dependent on one line of business. We continue to derive our revenues from sales of 

our supply chain commerce solutions software and related services and hardware. Any factor adversely affecting the markets for 
supply chain solutions could have an adverse effect on our business, results of operations, cash flow, and financial condition. 
Accordingly, our future operating results will depend on the demand for our supply chain commerce products and related services and 
hardware by our customers, including new and enhanced releases that we subsequently introduce. We cannot guarantee that the 
market will continue to demand our current products or we will be successful in marketing any new or enhanced products. If our 
competitors release new products that are superior to our products in performance or price, demand for our products may decline. A 
decline in demand for our products as a result of competition, technological change, or other factors would reduce our total revenues 
and harm our ability to maintain profitability.  

Our future revenue is dependent on continuing license sales, which in turn drive sales of post-contract support and 
professional services. We are dependent on our new customers as well as our large installed customer base to purchase additional 
software licenses, post-contract support, and professional services from us. Our post-contract support agreements are generally for a 
one-year term and our professional services agreements generally only cover a particular engagement. In future periods customers 
may not license additional products, and in turn may not renew post-contract support agreements or purchase additional professional 
services from us. If our customers decide not to license or purchase these products and services from us, or if they reduce the scope of 
their post-contract support or hosting or professional services agreements, our revenue could decrease significantly, and that could 
have a material adverse effect on our business, results of operations, cash flow and financial condition.  

In addition, many of our customers are using older versions of our products for which we are no longer developing any further 
upgrades or enhancements. While we intend to migrate our customers who are using these versions to newer versions or products, 
there can be no assurance that these customers will do so. If customers using older versions of our products decide not to license our 
current software products, or decide to discontinue the use of our products and associated post-contract support services, our revenue 
could decrease and our operating results could be materially adversely affected.  

Delays in implementing our products could adversely impact our business, results of operations, cash flow, and financial 
condition. Due to the size and complexity of most of our software implementations, our implementation cycle can be lengthy and may 
result in delays. Our products may require modification or customization and must integrate with many existing computer systems and 
software programs of our customers. This can be time-consuming and expensive for customers and can result in implementation and 
deployment delays of our products. Additional delays could result if we fail to attract, train, and retain services personnel, or if our 
alliance companies fail to commit sufficient resources towards implementing our software. These delays and resulting customer 
dissatisfaction could limit our future sales opportunities, impact revenue, and harm our reputation.  

Our ability to license our software is highly dependent on the quality of our services offerings, and our failure to offer high 

quality services could adversely impact our business, results of operations, cash flow, and financial condition. Most of our 

customers rely to some extent on our professional services to aid in the implementation of our software solutions. Once our software 

has been installed and deployed, our customers may depend on us to provide them with ongoing support and resolution of issues 

relating to our software. Therefore, a high level of service is critical for the continued marketing and sale of our solutions. If we or our 

partners do not efficiently and effectively install and deploy our software products, or succeed in helping our customers quickly 

resolve post-deployment issues, our ability to sell software products to these customers would be adversely affected and our reputation 

in the marketplace with potential customers could suffer.  

If our data protection or other security measures are compromised and as a result our data, our customers’ data or our IT 

systems are accessed improperly, made unavailable, or improperly modified, our products and services may be perceived as 

vulnerable, our brand and reputation could be damaged, the IT services we provide to our customers could be disrupted, and 

customers may stop using our products and services, all of which could reduce our revenue and earnings, increase our 

expenses and expose us to legal claims and regulatory actions. Our products and services can store, retrieve, manipulate and 

manage our customers’ information and data as well as our own. We have a reputation for secure and reliable software products and 

services and invest time and resources in protecting the integrity and security of our products, services and internal and external data 

that we manage.  

Nevertheless, we encounter attempts by third parties to penetrate or bypass our data protection and other security measures and 

gain unauthorized access to our networks, systems and data or compromise the confidential information or data of our customers. Data 

may also be accessed or modified improperly as a result of employee or supplier error or malfeasance and third parties may attempt to 

fraudulently induce employees or customers into disclosing sensitive information such as user names, passwords or other information.  

These risks are persistent and likely will increase as we continue to grow our cloud offerings and services and store and process 

increasingly large amounts of our customers’ confidential information and data. We also may acquire companies, products, services 

and technologies and inherit such risks when we integrate these acquisitions within Manhattan.  

If a cyber-attack or other security incident described above were to occur, we could suffer damage to our brand and reputation, 

which could reduce our revenue and earnings, increase our expenses to address and fix the incidents as well as expose us to legal 

claims and regulatory actions. 

Further, as regulatory focus on privacy issues continues to increase and become more complex, these potential risks to our business 

will intensify. Changes in laws or regulations associated with the enhanced protection of certain types of sensitive data could greatly 

increase our cost of providing our products and services.  

Our international operations have many associated risks. We continue to strategically manage our presence in international 

markets, and these efforts require significant management attention and financial resources. We may not be able to successfully 

penetrate international markets, or, if we do, there can be no assurance that we will grow our business in these markets at the same rate 

as in North America. Because of these inherent complexities and challenges, lack of success in international markets could adversely 

affect our business, results of operations, cash flow, and financial condition.  

We have international offices in Europe: the United Kingdom, the Netherlands, and France; and in Asia: China, Japan, Singapore, 

and India; and Australia. We have committed resources to maintaining and further expanding, where appropriate, our sales offices and 

sales and support channels in key international markets. However, our efforts may not be successful. International sales are subject to 

many risks and difficulties, including those arising from the following: building and maintaining a competitive presence in new 

markets; staffing and managing foreign operations; managing international systems integrators; complying with a variety of foreign 

laws; producing localized versions of our products; import and export restrictions and tariffs; enforcing contracts and collecting 

accounts receivable; unexpected changes in regulatory requirements; reduced protection for intellectual property rights in some 

countries; potential adverse tax treatment; less stringent adherence to ethical and legal standards by prospective customers in some 

countries; language and cultural barriers; currency fluctuations; political and economic instability abroad; and seasonal fluctuations.  

Our operating results may include foreign currency gains and losses. Due to our international operations, we conduct a portion 

of our business in currencies other than the United States dollar. Our revenues, expenses, operating profit and net income are affected 

when the dollar weakens or strengthens in relation to other currencies. In addition, we have a large development center in Bangalore, 

India, that does not have a natural in-market revenue hedge to mitigate currency risk to our operating expense in India. Fluctuations in 

the value of other currencies, particularly the Indian rupee, could materially impact our revenues, expenses, operating profit and net 

income.  

Our research and development activities may not generate significant returns. Our product development activities are costly, 

and recovering our investment in product development may take a significant amount of time, if it occurs at all. We anticipate 

continuing to make significant investments in software research and development and related product opportunities because we 

12 

13 

 
 
 
 
We anticipate facing increased competition from ERP and supply chain management (SCM) applications vendors and business 

Our ability to license our software is highly dependent on the quality of our services offerings, and our failure to offer high 

application software vendors that may broaden their solution offerings by internally developing or by acquiring or partnering with 

independent developers of supply chain planning and execution software. Some of these ERP and other potential competitors have 

longer operating histories, significantly more financial, technical, marketing, and other resources, greater name recognition, broader 

solutions, and larger installed bases of customers than do we. To the extent that ERP and SCM vendors or other large competitors 

develop or acquire systems with functionality comparable or superior to ours, their larger customer bases, long-standing customer 

relationships, and ability to offer broader solutions outside the scope of supply chain could create significant competitive advantage 

for them. It also is possible that new competitors or alliances among current and/or new competitors could emerge to win significant 

market share. Increased competition could result in price reductions, fewer customer orders, reduced earnings and margins, and loss of 

market share. In turn, this could have a material adverse effect on our business, results of operations, cash flow, and financial 

condition.  

We believe the domain expertise required to continuously innovate supply chain technology in our target markets, effectively and 

efficiently implement solutions, identify and attract sales opportunities, and compete successfully in the sales cycle provides us with a 

competitive advantage and is a significant barrier to market entry. However, in order to be successful in the future, we must continue 

to respond promptly and effectively to technological change and competitors’ innovations, and consequently we cannot assure you 

that we will not be required to make substantial additional investments in connection with our research, development, marketing, 

sales, and customer service efforts in order to meet any competitive threat, or that we will be able to compete successfully in the 

future. Some of our competitors have significant resources at their disposal, and the degree to which we will compete with their new 

innovative products in the marketplace is undetermined.  

Our pricing models may need to be modified due to price competition. The competitive markets in which we operate may 

oblige us to reduce our prices in order to contend with the pricing models of our competitors. If our competitors discount certain 

products or services, we may have to lower prices on certain products or services in order to attract or retain customers. Any such 

price modifications would likely reduce margins and could adversely affect our business, results of operations, cash flow, and 

financial condition. 

Our operating results are substantially dependent on one line of business. We continue to derive our revenues from sales of 

our supply chain commerce solutions software and related services and hardware. Any factor adversely affecting the markets for 

supply chain solutions could have an adverse effect on our business, results of operations, cash flow, and financial condition. 

Accordingly, our future operating results will depend on the demand for our supply chain commerce products and related services and 

hardware by our customers, including new and enhanced releases that we subsequently introduce. We cannot guarantee that the 

market will continue to demand our current products or we will be successful in marketing any new or enhanced products. If our 

competitors release new products that are superior to our products in performance or price, demand for our products may decline. A 

decline in demand for our products as a result of competition, technological change, or other factors would reduce our total revenues 

and harm our ability to maintain profitability.  

Our future revenue is dependent on continuing license sales, which in turn drive sales of post-contract support and 

professional services. We are dependent on our new customers as well as our large installed customer base to purchase additional 

software licenses, post-contract support, and professional services from us. Our post-contract support agreements are generally for a 

one-year term and our professional services agreements generally only cover a particular engagement. In future periods customers 

may not license additional products, and in turn may not renew post-contract support agreements or purchase additional professional 

services from us. If our customers decide not to license or purchase these products and services from us, or if they reduce the scope of 

their post-contract support or hosting or professional services agreements, our revenue could decrease significantly, and that could 

have a material adverse effect on our business, results of operations, cash flow and financial condition.  

In addition, many of our customers are using older versions of our products for which we are no longer developing any further 

upgrades or enhancements. While we intend to migrate our customers who are using these versions to newer versions or products, 

there can be no assurance that these customers will do so. If customers using older versions of our products decide not to license our 

current software products, or decide to discontinue the use of our products and associated post-contract support services, our revenue 

could decrease and our operating results could be materially adversely affected.  

Delays in implementing our products could adversely impact our business, results of operations, cash flow, and financial 

condition. Due to the size and complexity of most of our software implementations, our implementation cycle can be lengthy and may 

result in delays. Our products may require modification or customization and must integrate with many existing computer systems and 

software programs of our customers. This can be time-consuming and expensive for customers and can result in implementation and 

deployment delays of our products. Additional delays could result if we fail to attract, train, and retain services personnel, or if our 

alliance companies fail to commit sufficient resources towards implementing our software. These delays and resulting customer 

dissatisfaction could limit our future sales opportunities, impact revenue, and harm our reputation.  

quality services could adversely impact our business, results of operations, cash flow, and financial condition. Most of our 
customers rely to some extent on our professional services to aid in the implementation of our software solutions. Once our software 
has been installed and deployed, our customers may depend on us to provide them with ongoing support and resolution of issues 
relating to our software. Therefore, a high level of service is critical for the continued marketing and sale of our solutions. If we or our 
partners do not efficiently and effectively install and deploy our software products, or succeed in helping our customers quickly 
resolve post-deployment issues, our ability to sell software products to these customers would be adversely affected and our reputation 
in the marketplace with potential customers could suffer.  

If our data protection or other security measures are compromised and as a result our data, our customers’ data or our IT 

systems are accessed improperly, made unavailable, or improperly modified, our products and services may be perceived as 
vulnerable, our brand and reputation could be damaged, the IT services we provide to our customers could be disrupted, and 
customers may stop using our products and services, all of which could reduce our revenue and earnings, increase our 
expenses and expose us to legal claims and regulatory actions. Our products and services can store, retrieve, manipulate and 
manage our customers’ information and data as well as our own. We have a reputation for secure and reliable software products and 
services and invest time and resources in protecting the integrity and security of our products, services and internal and external data 
that we manage.  

Nevertheless, we encounter attempts by third parties to penetrate or bypass our data protection and other security measures and 
gain unauthorized access to our networks, systems and data or compromise the confidential information or data of our customers. Data 
may also be accessed or modified improperly as a result of employee or supplier error or malfeasance and third parties may attempt to 
fraudulently induce employees or customers into disclosing sensitive information such as user names, passwords or other information.  

These risks are persistent and likely will increase as we continue to grow our cloud offerings and services and store and process 
increasingly large amounts of our customers’ confidential information and data. We also may acquire companies, products, services 
and technologies and inherit such risks when we integrate these acquisitions within Manhattan.  

If a cyber-attack or other security incident described above were to occur, we could suffer damage to our brand and reputation, 
which could reduce our revenue and earnings, increase our expenses to address and fix the incidents as well as expose us to legal 
claims and regulatory actions. 

Further, as regulatory focus on privacy issues continues to increase and become more complex, these potential risks to our business 

will intensify. Changes in laws or regulations associated with the enhanced protection of certain types of sensitive data could greatly 
increase our cost of providing our products and services.  

Our international operations have many associated risks. We continue to strategically manage our presence in international 

markets, and these efforts require significant management attention and financial resources. We may not be able to successfully 
penetrate international markets, or, if we do, there can be no assurance that we will grow our business in these markets at the same rate 
as in North America. Because of these inherent complexities and challenges, lack of success in international markets could adversely 
affect our business, results of operations, cash flow, and financial condition.  

We have international offices in Europe: the United Kingdom, the Netherlands, and France; and in Asia: China, Japan, Singapore, 
and India; and Australia. We have committed resources to maintaining and further expanding, where appropriate, our sales offices and 
sales and support channels in key international markets. However, our efforts may not be successful. International sales are subject to 
many risks and difficulties, including those arising from the following: building and maintaining a competitive presence in new 
markets; staffing and managing foreign operations; managing international systems integrators; complying with a variety of foreign 
laws; producing localized versions of our products; import and export restrictions and tariffs; enforcing contracts and collecting 
accounts receivable; unexpected changes in regulatory requirements; reduced protection for intellectual property rights in some 
countries; potential adverse tax treatment; less stringent adherence to ethical and legal standards by prospective customers in some 
countries; language and cultural barriers; currency fluctuations; political and economic instability abroad; and seasonal fluctuations.  

Our operating results may include foreign currency gains and losses. Due to our international operations, we conduct a portion 
of our business in currencies other than the United States dollar. Our revenues, expenses, operating profit and net income are affected 
when the dollar weakens or strengthens in relation to other currencies. In addition, we have a large development center in Bangalore, 
India, that does not have a natural in-market revenue hedge to mitigate currency risk to our operating expense in India. Fluctuations in 
the value of other currencies, particularly the Indian rupee, could materially impact our revenues, expenses, operating profit and net 
income.  

Our research and development activities may not generate significant returns. Our product development activities are costly, 

and recovering our investment in product development may take a significant amount of time, if it occurs at all. We anticipate 
continuing to make significant investments in software research and development and related product opportunities because we 

12 

13 

 
 
 
 
believe that we must continue to allocate a significant amount of resources to our research and development activities in order to 
compete successfully. We cannot estimate with any certainty when we will, if ever, receive significant revenues from these 
investments.  

Our liability to clients may be substantial if our systems fail, which could adversely impact our business, results of 

operations, cash flow, and financial condition. Our products are often critical to the operations of our customers’ businesses and 
provide benefits that may be difficult to quantify. If our products fail to function as required, we may be subject to claims for 
substantial damages. Courts may not enforce provisions in our contracts that would limit our liability or otherwise protect us from 
liability for damages. Defending a lawsuit, regardless of its merit, could be costly and divert management’s time and attention. 
Although we maintain general liability insurance and error and omissions coverage, these coverages may not continue to be available 
on reasonable terms or in sufficient amounts to cover claims against us. In addition, our insurer may disclaim coverage as to any future 
claim. If claims exceeding the available insurance coverage are successfully asserted against us, or our insurer imposes premium 
increases or large deductibles or co-insurance requirements on us, then our business, results of operations, cash flow, and financial 
condition could be adversely affected.  

Our software may contain undetected errors or “bugs” resulting in harm to our reputation which could adversely impact 
our business, results of operations, cash flow, and financial condition. Software products as complex as those offered by us might 
contain undetected errors or failures when first introduced or when new versions are released. Despite testing, we cannot ensure that 
errors will not be found in new products or product enhancements after commercial release. Any errors could cause substantial harm 
to our reputation, result in additional unplanned expenses to remedy any defects, delay the introduction of new products, result in the 
loss of existing or potential customers, or cause a loss in revenue. Further, such errors could subject us to claims from our customers 
for significant damages, and we cannot assure you that courts would enforce the provisions in our customer agreements that limit our 
liability for damages. In turn, our business, results of operations, cash flow, and financial condition could be materially adversely 
affected.  

We may encounter long sales cycles, particularly with our larger customers, which could have an adverse effect on the 

We incorporate third-party software in our solutions, the failure or unavailability of which could adversely affect our 

amount, timing, and predictability of our revenue, adversely affecting our business, results of operations, cash flow, and 
financial condition. Our products have lengthy sales cycles, which typically extend from nine to twelve months and may take up to 
several years. Potential and existing customers, particularly larger enterprise customers, often commit significant resources to an 
evaluation of available solutions and services and require us to expend substantial time and resources in connection with our sales 
efforts. The length of our sales cycles also varies depending on the type of customer to which we are selling, the product being sold, 
and customer requirements. We may incur substantial sales and marketing expenses and expend significant management effort during 
this time, regardless of whether we make a sale. Many of the key risks relating to sales processes are beyond our control, including: 
our customers’ budgetary and scheduling constraints; the timing of our customers’ budget cycles and approval processes; our 
customers’ willingness to replace their currently deployed software solutions; and general economic conditions.  

As a result of these lengthy and uncertain sales cycles of our products and services, it is difficult for us to predict when customers 
may purchase products or services from us, thereby affecting when we can recognize the associated revenue, and our operating results 
may vary significantly and may be adversely affected. The length of our sales cycle makes us susceptible to having pending 
transactions delayed or terminated by our customers if they decide to delay or withdraw funding for IT projects. Our customers may 
decide to delay or withdraw funding for IT projects for various reasons, including, but not limited to, global economic cycles and 
capital market fluctuations.  

Our operating results are difficult to predict and could cause our stock price to fall. Our quarterly revenue and operating 
results are difficult to predict and can fluctuate significantly from quarter to quarter. If our quarterly revenue or operating results fall 
below the expectations of investors or public market analysts, the price of our common stock could fall substantially. Our quarterly 
revenue is difficult to forecast for several reasons, including the following: global macro-economic disruptions; credit and equity 
market disruptions, which can significantly impact capital availability and spend timing of customers or potential customers; the 
varying sales cycle for our products and services from customer to customer, including multiple levels of authorization required by 
some customers; the varying demand for our products; customers’ budgeting and purchasing cycles; potential deferral of license 
revenue well after entering into a license agreement due to extended payment terms, including, although infrequent, payment terms in 
a contract extending beyond twelve months, significant software modifications, future software functionality deliverables not on a 
stand-alone basis, or other negotiated terms that preclude software revenue recognition under U.S. general accepted accounting 
principles; delays in our implementations at customer sites; timing of hiring new services employees and the rate at which these 
employees become productive; timing of introduction of new products; development and performance of our distribution channels; 
and timing of any acquisitions and related costs.  

As a result of these and other factors, our license revenue is difficult to predict. Because our revenue from services is largely 

correlated to our license revenue, a decline in license revenue could also cause a decline in our services revenue in the same quarter or 
in subsequent quarters. In addition, an increase or decrease in hardware sales, which provide us with lower gross margins than sales of 
software licenses or services, may cause variations in our quarterly operating results.  

14 

15 

Most of our expenses, including employee compensation and rent, are relatively fixed. In addition, our expense levels are based, in 

part, on our expectations regarding future revenue increases. As a result, any shortfall in revenue in relation to our expectations could 

cause significant changes in our operating results from quarter to quarter and could result in quarterly losses. As a result of these 

factors, we believe that period-to-period comparisons of our revenue levels and operating results are not necessarily meaningful. 

Historical growth rates and historical quarterly revenue and operating results may not be a good indicator of future operating results 

and reliance on historical results should not be used to predict our future performance.  

Our technology must be advanced if we are to remain competitive. The market for our products is characterized by rapid 

technological change, frequent new product introductions and enhancements, changes in customer demands, and evolving industry 

standards. Our existing products could be rendered obsolete if we fail to continue to advance our technology. We have also found that 

the technological life cycles of our products are difficult to estimate, partially because of changing demands of other participants in the 

supply chain. We believe that our future success will depend in large part upon our ability to continue to enhance our current product 

line while we concurrently develop and introduce new products that keep pace with competitive and technological developments. 

These developments require us to continue to make substantial product development investments. Although we are presently 

developing a number of product enhancements to our product sets, we cannot assure you that these enhancements will be completed 

on a timely basis or gain customer acceptance.  

Our failure to manage the growth of our operations may adversely affect our business, results of operations, cash flow, and 

financial condition. We plan to continue to increase the scope of our operations domestically and internationally. This growth may 

place a significant strain on our management systems and resources. We may further expand domestically or internationally through 

internal growth or through acquisitions of related companies and technologies. If we fail to maintain continuity in our executive 

officers; develop the management skills of our managers and supervisors; attract, retain, train, and motivate our employees; improve 

our operational, financial, and management controls; and maintain adequate reporting systems and procedures and our management 

and information control systems, our business, results of operations, and cash flow could be negatively impacted.  

ability to sell, support, and service our products. We incorporate and include third-party software into and with certain of our 

products and solutions and expect to continue to do so. The operation of our products could be impaired if there are defects in that 

third-party software. It may be difficult for us to correct any defects in third-party software because the development and maintenance 

of the software is not within our control. Such defects could adversely affect our business.  

In addition, there can be no assurance that these third parties will continue to make their software available to us on acceptable 

terms, or at all; not make their products available to our competitors on more favorable terms; invest the appropriate levels of 

resources in their products and services to maintain and enhance the capabilities of their software; or remain in business. Any 

impairment in our relationship with these third parties or our ability to license or otherwise use their software could have a material 

adverse effect on our business, results of operations, cash flow, and financial condition.  

The use of open source software in our products may expose us to additional risks and harm our intellectual property, 

which could adversely impact our business, results of operations, cash flow, and financial condition. Some of our products use or 

incorporate software that is subject to one or more open source licenses. Open source software is typically freely accessible, usable 

and modifiable. Certain open source software licenses require a user who intends to distribute the open source software as a 

component of the user’s software to disclose publicly part or all of the source code to the user’s software. In addition, certain open 

source software licenses require the user of such software to make any derivative works of the open source code available to others on 

unfavorable terms or at no cost. This can subject previously proprietary software to open source license terms.  

While we monitor the use of all open source software in our products, processes, and technology and try to ensure that no open 

source software is used in such a way as to require us to disclose the source code to the related product or solution, such use could 

inadvertently occur. Additionally, if a third-party software provider has incorporated open source software into software we license 

from them for use in our products and solutions, we could, under certain circumstances, be required to disclose the source code to our 

products and solutions. This could harm our intellectual property position and have a material adverse effect on our business, results of 

operations, cash flow, and financial condition.  

If we are unable to develop software applications that interoperate with computing platforms developed by others, our 

business, results of operations, cash flow, and financial condition may be adversely affected. We develop software applications 

that interoperate with operating systems, database platforms, and hardware devices developed by others, which we refer to collectively 

as computing platforms. If the developers of these computing platforms do not cooperate with us or we are unable to devote the 

necessary resources so that our applications interoperate with those computing platforms, our software development efforts may be 

delayed and our business and results of operations may be adversely affected. When new or updated versions of these computing 

platforms are introduced, it is often necessary for us to develop updated versions of our software applications so that they interoperate 

properly with these computing platforms. We may not accomplish these development efforts quickly or cost-effectively, and it is 

difficult to predict what the relative growth rates of adoption of these computing platforms will be. These development efforts require 

 
 
 
 
believe that we must continue to allocate a significant amount of resources to our research and development activities in order to 

compete successfully. We cannot estimate with any certainty when we will, if ever, receive significant revenues from these 

investments.  

Our liability to clients may be substantial if our systems fail, which could adversely impact our business, results of 

operations, cash flow, and financial condition. Our products are often critical to the operations of our customers’ businesses and 

provide benefits that may be difficult to quantify. If our products fail to function as required, we may be subject to claims for 

substantial damages. Courts may not enforce provisions in our contracts that would limit our liability or otherwise protect us from 

liability for damages. Defending a lawsuit, regardless of its merit, could be costly and divert management’s time and attention. 

Although we maintain general liability insurance and error and omissions coverage, these coverages may not continue to be available 

on reasonable terms or in sufficient amounts to cover claims against us. In addition, our insurer may disclaim coverage as to any future 

claim. If claims exceeding the available insurance coverage are successfully asserted against us, or our insurer imposes premium 

increases or large deductibles or co-insurance requirements on us, then our business, results of operations, cash flow, and financial 

condition could be adversely affected.  

Our software may contain undetected errors or “bugs” resulting in harm to our reputation which could adversely impact 

our business, results of operations, cash flow, and financial condition. Software products as complex as those offered by us might 

contain undetected errors or failures when first introduced or when new versions are released. Despite testing, we cannot ensure that 

errors will not be found in new products or product enhancements after commercial release. Any errors could cause substantial harm 

to our reputation, result in additional unplanned expenses to remedy any defects, delay the introduction of new products, result in the 

loss of existing or potential customers, or cause a loss in revenue. Further, such errors could subject us to claims from our customers 

for significant damages, and we cannot assure you that courts would enforce the provisions in our customer agreements that limit our 

liability for damages. In turn, our business, results of operations, cash flow, and financial condition could be materially adversely 

affected.  

We may encounter long sales cycles, particularly with our larger customers, which could have an adverse effect on the 

amount, timing, and predictability of our revenue, adversely affecting our business, results of operations, cash flow, and 

financial condition. Our products have lengthy sales cycles, which typically extend from nine to twelve months and may take up to 

several years. Potential and existing customers, particularly larger enterprise customers, often commit significant resources to an 

evaluation of available solutions and services and require us to expend substantial time and resources in connection with our sales 

efforts. The length of our sales cycles also varies depending on the type of customer to which we are selling, the product being sold, 

and customer requirements. We may incur substantial sales and marketing expenses and expend significant management effort during 

this time, regardless of whether we make a sale. Many of the key risks relating to sales processes are beyond our control, including: 

our customers’ budgetary and scheduling constraints; the timing of our customers’ budget cycles and approval processes; our 

customers’ willingness to replace their currently deployed software solutions; and general economic conditions.  

As a result of these lengthy and uncertain sales cycles of our products and services, it is difficult for us to predict when customers 

may purchase products or services from us, thereby affecting when we can recognize the associated revenue, and our operating results 

may vary significantly and may be adversely affected. The length of our sales cycle makes us susceptible to having pending 

transactions delayed or terminated by our customers if they decide to delay or withdraw funding for IT projects. Our customers may 

decide to delay or withdraw funding for IT projects for various reasons, including, but not limited to, global economic cycles and 

capital market fluctuations.  

Our operating results are difficult to predict and could cause our stock price to fall. Our quarterly revenue and operating 

results are difficult to predict and can fluctuate significantly from quarter to quarter. If our quarterly revenue or operating results fall 

below the expectations of investors or public market analysts, the price of our common stock could fall substantially. Our quarterly 

revenue is difficult to forecast for several reasons, including the following: global macro-economic disruptions; credit and equity 

market disruptions, which can significantly impact capital availability and spend timing of customers or potential customers; the 

varying sales cycle for our products and services from customer to customer, including multiple levels of authorization required by 

some customers; the varying demand for our products; customers’ budgeting and purchasing cycles; potential deferral of license 

revenue well after entering into a license agreement due to extended payment terms, including, although infrequent, payment terms in 

a contract extending beyond twelve months, significant software modifications, future software functionality deliverables not on a 

stand-alone basis, or other negotiated terms that preclude software revenue recognition under U.S. general accepted accounting 

principles; delays in our implementations at customer sites; timing of hiring new services employees and the rate at which these 

employees become productive; timing of introduction of new products; development and performance of our distribution channels; 

and timing of any acquisitions and related costs.  

As a result of these and other factors, our license revenue is difficult to predict. Because our revenue from services is largely 

correlated to our license revenue, a decline in license revenue could also cause a decline in our services revenue in the same quarter or 

in subsequent quarters. In addition, an increase or decrease in hardware sales, which provide us with lower gross margins than sales of 

software licenses or services, may cause variations in our quarterly operating results.  

Most of our expenses, including employee compensation and rent, are relatively fixed. In addition, our expense levels are based, in 
part, on our expectations regarding future revenue increases. As a result, any shortfall in revenue in relation to our expectations could 
cause significant changes in our operating results from quarter to quarter and could result in quarterly losses. As a result of these 
factors, we believe that period-to-period comparisons of our revenue levels and operating results are not necessarily meaningful. 
Historical growth rates and historical quarterly revenue and operating results may not be a good indicator of future operating results 
and reliance on historical results should not be used to predict our future performance.  

Our technology must be advanced if we are to remain competitive. The market for our products is characterized by rapid 
technological change, frequent new product introductions and enhancements, changes in customer demands, and evolving industry 
standards. Our existing products could be rendered obsolete if we fail to continue to advance our technology. We have also found that 
the technological life cycles of our products are difficult to estimate, partially because of changing demands of other participants in the 
supply chain. We believe that our future success will depend in large part upon our ability to continue to enhance our current product 
line while we concurrently develop and introduce new products that keep pace with competitive and technological developments. 
These developments require us to continue to make substantial product development investments. Although we are presently 
developing a number of product enhancements to our product sets, we cannot assure you that these enhancements will be completed 
on a timely basis or gain customer acceptance.  

Our failure to manage the growth of our operations may adversely affect our business, results of operations, cash flow, and 

financial condition. We plan to continue to increase the scope of our operations domestically and internationally. This growth may 
place a significant strain on our management systems and resources. We may further expand domestically or internationally through 
internal growth or through acquisitions of related companies and technologies. If we fail to maintain continuity in our executive 
officers; develop the management skills of our managers and supervisors; attract, retain, train, and motivate our employees; improve 
our operational, financial, and management controls; and maintain adequate reporting systems and procedures and our management 
and information control systems, our business, results of operations, and cash flow could be negatively impacted.  

We incorporate third-party software in our solutions, the failure or unavailability of which could adversely affect our 
ability to sell, support, and service our products. We incorporate and include third-party software into and with certain of our 
products and solutions and expect to continue to do so. The operation of our products could be impaired if there are defects in that 
third-party software. It may be difficult for us to correct any defects in third-party software because the development and maintenance 
of the software is not within our control. Such defects could adversely affect our business.  

In addition, there can be no assurance that these third parties will continue to make their software available to us on acceptable 

terms, or at all; not make their products available to our competitors on more favorable terms; invest the appropriate levels of 
resources in their products and services to maintain and enhance the capabilities of their software; or remain in business. Any 
impairment in our relationship with these third parties or our ability to license or otherwise use their software could have a material 
adverse effect on our business, results of operations, cash flow, and financial condition.  

The use of open source software in our products may expose us to additional risks and harm our intellectual property, 

which could adversely impact our business, results of operations, cash flow, and financial condition. Some of our products use or 
incorporate software that is subject to one or more open source licenses. Open source software is typically freely accessible, usable 
and modifiable. Certain open source software licenses require a user who intends to distribute the open source software as a 
component of the user’s software to disclose publicly part or all of the source code to the user’s software. In addition, certain open 
source software licenses require the user of such software to make any derivative works of the open source code available to others on 
unfavorable terms or at no cost. This can subject previously proprietary software to open source license terms.  

While we monitor the use of all open source software in our products, processes, and technology and try to ensure that no open 
source software is used in such a way as to require us to disclose the source code to the related product or solution, such use could 
inadvertently occur. Additionally, if a third-party software provider has incorporated open source software into software we license 
from them for use in our products and solutions, we could, under certain circumstances, be required to disclose the source code to our 
products and solutions. This could harm our intellectual property position and have a material adverse effect on our business, results of 
operations, cash flow, and financial condition.  

If we are unable to develop software applications that interoperate with computing platforms developed by others, our 
business, results of operations, cash flow, and financial condition may be adversely affected. We develop software applications 
that interoperate with operating systems, database platforms, and hardware devices developed by others, which we refer to collectively 
as computing platforms. If the developers of these computing platforms do not cooperate with us or we are unable to devote the 
necessary resources so that our applications interoperate with those computing platforms, our software development efforts may be 
delayed and our business and results of operations may be adversely affected. When new or updated versions of these computing 
platforms are introduced, it is often necessary for us to develop updated versions of our software applications so that they interoperate 
properly with these computing platforms. We may not accomplish these development efforts quickly or cost-effectively, and it is 
difficult to predict what the relative growth rates of adoption of these computing platforms will be. These development efforts require 

14 

15 

 
 
 
 
substantial investment, the devotion of substantial employee resources, and the cooperation of the developers of the computing 
platforms. For some computing platforms, we must obtain some proprietary application program interfaces from the owner in order to 
develop software applications that interoperate with the computing platforms. Computing platform providers have no obligation to 
assist in these development efforts. If they do not provide us with assistance or the necessary proprietary application program 
interfaces on a timely basis, we may experience delays or be unable to expand our software applications into other areas.  

The computing platforms we use may not continue to be available to us on commercially reasonable terms. Any loss of the right to 

Any channel conflicts that develop may have a material adverse effect on our relationships with systems integrators or harm our 

use any of these systems could result in delays in the provision of our products and services, and our results of operations may be 
adversely affected. Defects in computing platforms could result in errors or failure of our products, which could harm our business.  

Our liability for intellectual property claims can be costly and result in the loss of significant rights, which could adversely 

business, results of operations, cash flow, and financial condition. Foreign nationals who are not U.S. citizens or permanent 

impact our business, results of operations, cash flow, and financial condition. It is possible that third parties will claim that we 
have infringed their current or future products, inventions, or other intellectual property. We expect that supply chain software 
developers like us will increasingly be subject to infringement claims as the number of products grows. Any claims, with or without 
merit, could be time-consuming, result in costly litigation, cause product shipment delays, or require us to pay monetary damages or to 
enter into royalty or licensing agreements, any of which could negatively impact our operating results. There are no assurances that 
these royalty or licensing agreements, if required, would be available on terms acceptable to us, if at all. We also may be required to 
indemnify our customers for damages they suffer as a result of such infringement. There are no assurances that legal action claiming 
patent infringement will not be commenced against us, or that we would prevail in litigation given the complex technical issues and 
inherent uncertainties in patent litigation. If a patent claim against us were successful and we could not obtain a license on acceptable 
terms or license a substitute technology or redesign the product or feature to avoid infringement, we may be prevented from 
distributing our software or required to incur significant expense and delay in developing non-infringing software. Any of these events 
could seriously harm our business, results of operations, cash flow, and financial condition.  

We may have exposure to additional tax liabilities. As a multinational corporation, we are subject to income taxes in the U.S. 
and various foreign jurisdictions. Significant judgment is required in determining our global provision for income taxes and other tax 
liabilities. In the ordinary course of a global business, there are many intercompany transactions and calculations where the ultimate 
tax determination is uncertain. Our income tax returns are routinely subject to audits by tax authorities. Although we regularly assess 
the likelihood of adverse outcomes resulting from these examinations to determine our tax estimates, a final determination of tax 
audits or tax disputes could have an adverse effect on our financial condition, results of operations and cash flows. Also, the earnings 
of our foreign subsidiaries are considered to be indefinitely reinvested. If our plans change in the future or if we elect to repatriate the 
unremitted earnings of our foreign subsidiaries in the form of dividends or otherwise, we would be subject to additional income taxes 
which would result in a higher effective tax rate.  

In addition, our future effective tax rates could be favorably or unfavorably affected by changes in tax rates, changes in the 
valuation of our deferred tax assets or liabilities, or changes in tax laws or their interpretation. Such changes could have a material 
adverse impact on our financial results.  

We are also subject to non-income taxes, such as payroll, sales, use, value-added, net worth, property and goods and services taxes 

acquired companies or manage joint ventures. We may from time to time acquire companies with complementary products and 

in the U.S. and various foreign jurisdictions. We are regularly under audit by tax authorities with respect to these non-income taxes 
and may have exposure to additional non-income tax liabilities, which could have an adverse effect on our results of operations, 
financial condition and cash flows.  

services. These acquisitions will expose us to increased risks and costs, including those arising from the following: assimilating new 

operations and personnel; diverting financial and management resources from existing operations; and integrating acquired 

technologies. We may not be able to generate sufficient revenue from any of these acquisitions to offset the associated acquisition 

Fluctuations in our hardware sales may adversely impact our business, results of operations, cash flow, and financial 

condition. A portion of our revenue in any period is from the resale of a variety of third-party hardware products to purchasers of our 
software. However, our customers may purchase these hardware products directly from manufacturers or distributors rather than from 
us. We view sales of hardware as non-strategic. We perform this service to our customers seeking a single source for their supply 
chain needs. Hardware sales are difficult to forecast and fluctuate from quarter to quarter, leading to unusual comparisons of total 
revenue and fluctuations in profits. If we are unable to maintain or grow our hardware revenue, our business, results of operations, 
cash flow, and financial condition may be adversely affected.  

Our growth is dependent upon the successful development of our direct and indirect sales channel mix. We believe that our 
future growth also will depend on further developing and maintaining a successful direct sales force and strategic relationships with 
systems integrators and other technology companies. We invest significant resources to maintain and develop our sales channels. Our 
investment could adversely affect our operating results if these efforts do not generate license and service revenue necessary to offset 
the investment. Also, our inability to partner with other technology companies and qualified systems integrators could adversely affect 
our results of operations. Because lower unit prices are typically charged on sales made through indirect channels, a disproportionate 
increase in indirect sales could reduce our average selling prices and result in lower gross margins. In addition, sales of our products 
through indirect channels typically do not generate consulting services revenue for us at the same levels as direct sales, as the third-
party systems integrators generally provide these services. Similarly, indirect sales typically do not generate the same levels of direct 
contact between our associates and those of our customer, and we may have more difficulty accurately forecasting sales, evaluating 

16 

17 

customer satisfaction, and recognizing emerging customer requirements. In addition, these systems integrators and third-party 

software providers may develop, acquire, or market products competitive with our products.  

Our strategy of marketing our products directly to customers and indirectly through systems integrators and other technology 

companies may result in distribution channel conflicts. Our direct sales efforts may compete with those of our indirect channels and, to 

the extent different systems integrators target the same customers, systems integrators may also come into conflict with each other. 

ability to attract new systems integrators.  

Our employee retention and hiring may be hindered by immigration restrictions, which could adversely impact our 

residents constitute a significant part of our professional U.S. workforce. Our ability to hire and retain these workers, and their ability 

to remain and work in the U.S. are impacted by laws and regulations as well as by processing procedures of various government 

agencies. Changes in laws, regulations, or procedures may adversely affect our ability to hire or retain such workers and may affect 

our costs of doing business and/or our ability to deliver services.  

Our failure to adequately protect our proprietary rights could adversely impact our business, results of operations, cash 

flow, and financial condition. Our success and ability to compete is dependent in part upon our proprietary technology. There are no 

assurances that we will be able to protect our proprietary rights against unauthorized disclosure or third-party copying or use. We rely 

on a combination of copyright, patent, trademark, and trade secret laws, as well as confidentiality agreements, licensing arrangements, 

and contractual commitments, to establish and protect our proprietary rights. Despite our efforts to protect our proprietary rights, 

existing copyright, patent, trademark, and trade secret laws afford only limited protection. In addition, the laws of certain foreign 

countries do not protect our rights to the same extent as do the laws of the United States. Attempts may be made to copy or reverse 

engineer aspects of our products or to obtain and use information that we regard as proprietary. Any infringement of our proprietary 

rights could negatively impact our future operating results. Furthermore, policing the unauthorized use of our products is difficult, and 

litigation may be necessary in the future to enforce our intellectual property rights, to protect our trade secrets, or to determine the 

validity and scope of the proprietary rights of others. Litigation could result in substantial costs and diversion of resources. In turn, our 

business, results of operations, cash flow, and financial condition could be materially adversely affected.  

Mergers or other strategic transactions involving our competitors could weaken our competitive position or reduce our 

revenue. Our competitors have been consolidating, which may make them more formidable competitors to us. Competing with 

stronger companies may cause us to experience pricing pressure and loss of market share, either of which could have a material 

adverse effect on our business, results of operations, cash flow, and financial condition. Our competitors may establish or strengthen 

their cooperative relationships with vendors, systems integrators, third-party consulting firms, or other parties. Established companies 

may not only develop their own products but may also acquire or partner with our current competitors. If any of these events occur, 

our revenue and profitability could significantly decline.  

Our business, results of operations, cash flow, and financial condition may be adversely affected if we cannot integrate 

costs.  

charges.  

We will also be required to maintain uniform standards of quality and service, controls, procedures, and policies. Our failure to 

achieve any of these standards may hurt relationships with customers, employees, and new management personnel. In addition, future 

acquisitions may result in additional issuances of stock that could be dilutive to our shareholders.  

Many acquisition candidates have significant intangible assets, and an acquisition of these businesses would likely result in 

significant amounts of goodwill and other intangible assets. Goodwill and certain other intangible assets are not amortized to income, 

but are subject to at least annual impairment reviews. If the acquisitions do not perform as planned, future charges to income arising 

from such impairment reviews could be significant. Likewise, future quarterly and annual earnings could be significantly adversely 

affected. In addition, these acquisitions could involve acquisition-related charges, such as one-time acquired research and development 

We may also evaluate joint venture relationships with complementary businesses. Any joint venture we enter into would involve 

many of the same risks posed by acquisitions, particularly the following: risks associated with the diversion of resources; the inability 

to generate sufficient revenue; the management of relationships with third parties; and potential additional expenses.  

Our business may require additional capital. We may require additional capital to finance our growth or to fund acquisitions or 

investments in complementary businesses, technologies or product lines. Our capital requirements may be impacted by many factors, 

 
 
 
 
substantial investment, the devotion of substantial employee resources, and the cooperation of the developers of the computing 

platforms. For some computing platforms, we must obtain some proprietary application program interfaces from the owner in order to 

develop software applications that interoperate with the computing platforms. Computing platform providers have no obligation to 

assist in these development efforts. If they do not provide us with assistance or the necessary proprietary application program 

interfaces on a timely basis, we may experience delays or be unable to expand our software applications into other areas.  

The computing platforms we use may not continue to be available to us on commercially reasonable terms. Any loss of the right to 

use any of these systems could result in delays in the provision of our products and services, and our results of operations may be 

adversely affected. Defects in computing platforms could result in errors or failure of our products, which could harm our business.  

Our liability for intellectual property claims can be costly and result in the loss of significant rights, which could adversely 

impact our business, results of operations, cash flow, and financial condition. It is possible that third parties will claim that we 

have infringed their current or future products, inventions, or other intellectual property. We expect that supply chain software 

developers like us will increasingly be subject to infringement claims as the number of products grows. Any claims, with or without 

merit, could be time-consuming, result in costly litigation, cause product shipment delays, or require us to pay monetary damages or to 

enter into royalty or licensing agreements, any of which could negatively impact our operating results. There are no assurances that 

these royalty or licensing agreements, if required, would be available on terms acceptable to us, if at all. We also may be required to 

indemnify our customers for damages they suffer as a result of such infringement. There are no assurances that legal action claiming 

patent infringement will not be commenced against us, or that we would prevail in litigation given the complex technical issues and 

inherent uncertainties in patent litigation. If a patent claim against us were successful and we could not obtain a license on acceptable 

terms or license a substitute technology or redesign the product or feature to avoid infringement, we may be prevented from 

distributing our software or required to incur significant expense and delay in developing non-infringing software. Any of these events 

could seriously harm our business, results of operations, cash flow, and financial condition.  

We may have exposure to additional tax liabilities. As a multinational corporation, we are subject to income taxes in the U.S. 

and various foreign jurisdictions. Significant judgment is required in determining our global provision for income taxes and other tax 

liabilities. In the ordinary course of a global business, there are many intercompany transactions and calculations where the ultimate 

tax determination is uncertain. Our income tax returns are routinely subject to audits by tax authorities. Although we regularly assess 

the likelihood of adverse outcomes resulting from these examinations to determine our tax estimates, a final determination of tax 

audits or tax disputes could have an adverse effect on our financial condition, results of operations and cash flows. Also, the earnings 

of our foreign subsidiaries are considered to be indefinitely reinvested. If our plans change in the future or if we elect to repatriate the 

unremitted earnings of our foreign subsidiaries in the form of dividends or otherwise, we would be subject to additional income taxes 

which would result in a higher effective tax rate.  

In addition, our future effective tax rates could be favorably or unfavorably affected by changes in tax rates, changes in the 

valuation of our deferred tax assets or liabilities, or changes in tax laws or their interpretation. Such changes could have a material 

adverse impact on our financial results.  

We are also subject to non-income taxes, such as payroll, sales, use, value-added, net worth, property and goods and services taxes 

in the U.S. and various foreign jurisdictions. We are regularly under audit by tax authorities with respect to these non-income taxes 

and may have exposure to additional non-income tax liabilities, which could have an adverse effect on our results of operations, 

financial condition and cash flows.  

Fluctuations in our hardware sales may adversely impact our business, results of operations, cash flow, and financial 

condition. A portion of our revenue in any period is from the resale of a variety of third-party hardware products to purchasers of our 

software. However, our customers may purchase these hardware products directly from manufacturers or distributors rather than from 

us. We view sales of hardware as non-strategic. We perform this service to our customers seeking a single source for their supply 

chain needs. Hardware sales are difficult to forecast and fluctuate from quarter to quarter, leading to unusual comparisons of total 

revenue and fluctuations in profits. If we are unable to maintain or grow our hardware revenue, our business, results of operations, 

cash flow, and financial condition may be adversely affected.  

Our growth is dependent upon the successful development of our direct and indirect sales channel mix. We believe that our 

future growth also will depend on further developing and maintaining a successful direct sales force and strategic relationships with 

systems integrators and other technology companies. We invest significant resources to maintain and develop our sales channels. Our 

investment could adversely affect our operating results if these efforts do not generate license and service revenue necessary to offset 

the investment. Also, our inability to partner with other technology companies and qualified systems integrators could adversely affect 

our results of operations. Because lower unit prices are typically charged on sales made through indirect channels, a disproportionate 

increase in indirect sales could reduce our average selling prices and result in lower gross margins. In addition, sales of our products 

through indirect channels typically do not generate consulting services revenue for us at the same levels as direct sales, as the third-

party systems integrators generally provide these services. Similarly, indirect sales typically do not generate the same levels of direct 

contact between our associates and those of our customer, and we may have more difficulty accurately forecasting sales, evaluating 

customer satisfaction, and recognizing emerging customer requirements. In addition, these systems integrators and third-party 
software providers may develop, acquire, or market products competitive with our products.  

Our strategy of marketing our products directly to customers and indirectly through systems integrators and other technology 

companies may result in distribution channel conflicts. Our direct sales efforts may compete with those of our indirect channels and, to 
the extent different systems integrators target the same customers, systems integrators may also come into conflict with each other. 
Any channel conflicts that develop may have a material adverse effect on our relationships with systems integrators or harm our 
ability to attract new systems integrators.  

Our employee retention and hiring may be hindered by immigration restrictions, which could adversely impact our 
business, results of operations, cash flow, and financial condition. Foreign nationals who are not U.S. citizens or permanent 
residents constitute a significant part of our professional U.S. workforce. Our ability to hire and retain these workers, and their ability 
to remain and work in the U.S. are impacted by laws and regulations as well as by processing procedures of various government 
agencies. Changes in laws, regulations, or procedures may adversely affect our ability to hire or retain such workers and may affect 
our costs of doing business and/or our ability to deliver services.  

Our failure to adequately protect our proprietary rights could adversely impact our business, results of operations, cash 
flow, and financial condition. Our success and ability to compete is dependent in part upon our proprietary technology. There are no 
assurances that we will be able to protect our proprietary rights against unauthorized disclosure or third-party copying or use. We rely 
on a combination of copyright, patent, trademark, and trade secret laws, as well as confidentiality agreements, licensing arrangements, 
and contractual commitments, to establish and protect our proprietary rights. Despite our efforts to protect our proprietary rights, 
existing copyright, patent, trademark, and trade secret laws afford only limited protection. In addition, the laws of certain foreign 
countries do not protect our rights to the same extent as do the laws of the United States. Attempts may be made to copy or reverse 
engineer aspects of our products or to obtain and use information that we regard as proprietary. Any infringement of our proprietary 
rights could negatively impact our future operating results. Furthermore, policing the unauthorized use of our products is difficult, and 
litigation may be necessary in the future to enforce our intellectual property rights, to protect our trade secrets, or to determine the 
validity and scope of the proprietary rights of others. Litigation could result in substantial costs and diversion of resources. In turn, our 
business, results of operations, cash flow, and financial condition could be materially adversely affected.  

Mergers or other strategic transactions involving our competitors could weaken our competitive position or reduce our 

revenue. Our competitors have been consolidating, which may make them more formidable competitors to us. Competing with 
stronger companies may cause us to experience pricing pressure and loss of market share, either of which could have a material 
adverse effect on our business, results of operations, cash flow, and financial condition. Our competitors may establish or strengthen 
their cooperative relationships with vendors, systems integrators, third-party consulting firms, or other parties. Established companies 
may not only develop their own products but may also acquire or partner with our current competitors. If any of these events occur, 
our revenue and profitability could significantly decline.  

Our business, results of operations, cash flow, and financial condition may be adversely affected if we cannot integrate 
acquired companies or manage joint ventures. We may from time to time acquire companies with complementary products and 
services. These acquisitions will expose us to increased risks and costs, including those arising from the following: assimilating new 
operations and personnel; diverting financial and management resources from existing operations; and integrating acquired 
technologies. We may not be able to generate sufficient revenue from any of these acquisitions to offset the associated acquisition 
costs.  

We will also be required to maintain uniform standards of quality and service, controls, procedures, and policies. Our failure to 
achieve any of these standards may hurt relationships with customers, employees, and new management personnel. In addition, future 
acquisitions may result in additional issuances of stock that could be dilutive to our shareholders.  

Many acquisition candidates have significant intangible assets, and an acquisition of these businesses would likely result in 

significant amounts of goodwill and other intangible assets. Goodwill and certain other intangible assets are not amortized to income, 
but are subject to at least annual impairment reviews. If the acquisitions do not perform as planned, future charges to income arising 
from such impairment reviews could be significant. Likewise, future quarterly and annual earnings could be significantly adversely 
affected. In addition, these acquisitions could involve acquisition-related charges, such as one-time acquired research and development 
charges.  

We may also evaluate joint venture relationships with complementary businesses. Any joint venture we enter into would involve 
many of the same risks posed by acquisitions, particularly the following: risks associated with the diversion of resources; the inability 
to generate sufficient revenue; the management of relationships with third parties; and potential additional expenses.  

Our business may require additional capital. We may require additional capital to finance our growth or to fund acquisitions or 
investments in complementary businesses, technologies or product lines. Our capital requirements may be impacted by many factors, 

16 

17 

 
 
 
 
Item 2. 

Properties  

Our principal administrative, sales, marketing, support, and research and development facility is located in approximately 221,000 

square feet of modern office space in Atlanta, Georgia. Substantially all of this space is leased to us through September 30, 2025. We 

have additional offices under multi-year agreements in Indiana and New Jersey. We also occupy facilities outside of the United States 

under multi-year agreements in the United Kingdom, the Netherlands, France, China, Japan, Singapore, India, and Australia. We also 

occupy offices under short-term agreements in other geographical regions. We believe our office space is adequate to meet our 

immediate needs; however, we may expand into additional facilities in the future.  

Item 3. 

Legal Proceedings  

From time to time, we may be a party to legal proceedings arising in the ordinary course of business, and we could be a party to 

legal proceedings not in the ordinary course of business. The Company is not currently a party to any legal proceeding the result of 

which it believes could have a material adverse impact upon its business, financial position, results of operations, or cash flows.  

Many of our installations involve products that are critical to the operations of our clients’ businesses. Any failure in our products 

could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to 

contractually limit our liability for damages arising from product failures or negligent acts or omissions, there can be no assurance that 

the limitations of liability set forth in our contracts will be enforceable in all instances.  

Item 4. 

Mine Safety Disclosures  

Not applicable.  

including: demand for our products; the timing of and extent to which we invest in new technology; the timing of and extent to which 
we acquire other companies; the level and timing of revenue; the expenses of sales and marketing and new product development; the 
success and related expense of increasing our brand awareness; the cost of facilities to accommodate a growing workforce; the extent 
to which competitors are successful in developing new products and increasing their market share; and the costs involved in 
maintaining and enforcing intellectual property rights.  

To the extent that our resources are insufficient to fund our future activities, we may need to raise additional funds through public 
or private financing. However, additional funding, if needed, may not be available on terms attractive to us, or at all. In addition, since 
we have historically financed our growth through cash flow from operations and available cash, our relative inexperience in accessing 
the credit or capital markets may impair our ability to do so if the need arises. Our inability to raise capital when needed could have a 
material adverse effect on our business, results of operations, cash flow and financial condition. If additional funds are raised through 
the issuance of equity securities, the percentage ownership of our company held by our current shareholders would be diluted.  

Fires or other catastrophic events at our principal facilities could cripple our business.  Fires, natural disasters or other 

catastrophic events, particularly those effecting our Atlanta headquarters or India research and development center, may cause damage 
or disruption to our operations, and thus could have a strong negative effect on us. Our business operations are subject to interruption 
by natural disasters, fire, power shortages, pandemics and other events beyond our control. Although we maintain crisis management 
and disaster response plans, such events could make it difficult or impossible for us to deliver our services to our customers. 

Our ability to maintain and develop our brand is critical for our continued success. The brand identity we have developed has 

significantly contributed to the continued success of our business. Our ability to maintain and develop our brand is critical in 
expanding our base of customers, partners and employees. Our brand will depend largely on our ability to remain a technology leader 
and continue to provide high-quality innovative products, services, and features. Significant investments may be required in order to 
maintain and develop our brand. However, the investments may later be proven to be unsuccessful. If we fail to maintain and develop 
our brand, or if we incur excessive expenses in our efforts to do so, our business, operating results and financial condition may be 
materially and adversely affected. 

Adverse litigation results could affect our business. From time to time, we may be involved in litigation relating to claims 

arising out of our ordinary course of business, and occasionally legal proceeding not in the ordinary course. Litigation can be lengthy, 
expensive and disruptive to our operations, and can divert our management’s attention away from running our core business. The 
results of any litigation also cannot be predicted with certainty. An adverse decision could result in monetary damages or injunctive 
relief that could affect our business, operating results or financial condition. Additional information regarding legal matters in which 
we are involved can be found in Note 5 of the Notes to our Consolidated Financial Statements. 

Our stock price has been highly volatile. The trading price of our common stock has fluctuated significantly since our initial 
public offering in April 1998. In addition, the trading price of our common stock could be subject to wide fluctuations in response to 
various factors, including: global macro-economic contraction impacting demand for supply chain solutions; quarterly variations in 
operating results; announcements of technological innovations or new products by us or our competitors; developments with respect to 
patents or proprietary rights; changes in financial estimates by securities analysts; and mergers, acquisitions, and combinations 
involving our competitors or us.  

During 2015, we repurchased approximately $101.6 million of Manhattan Associates’ outstanding common stock under the share 

repurchase program approved by our Board of Directors throughout the year. In January 2016, our Board of Directors approved 
raising our remaining share repurchase authority to $50.0 million of Manhattan Associates outstanding common stock.  

In addition, the stock market has recently experienced volatility that has particularly affected the market prices of equity securities 

of many technology companies. The volatility often has been unrelated or disproportionate to the operating performance of those 
companies. These broad market fluctuations may adversely affect the market price of our common stock.  

Our articles of incorporation and bylaws and Georgia law may inhibit a takeover of our company. Our basic corporate 

documents and Georgia law contain provisions that might enable our management to resist a takeover of our company. These 
provisions might discourage, delay, or prevent a change in the control of our company or a change in our management. These 
provisions could also discourage proxy contests and make it more difficult for you and other shareholders to elect directors and take 
other corporate actions. The existence of these provisions could also limit the price that investors might be willing to pay in the future 
for shares of our common stock.  

Item 1B. 

Unresolved Staff Comments  

As of December 31, 2015, we do not have any unresolved SEC staff comments.  

18 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 2. 

Properties  

Our principal administrative, sales, marketing, support, and research and development facility is located in approximately 221,000 
square feet of modern office space in Atlanta, Georgia. Substantially all of this space is leased to us through September 30, 2025. We 
have additional offices under multi-year agreements in Indiana and New Jersey. We also occupy facilities outside of the United States 
under multi-year agreements in the United Kingdom, the Netherlands, France, China, Japan, Singapore, India, and Australia. We also 
occupy offices under short-term agreements in other geographical regions. We believe our office space is adequate to meet our 
immediate needs; however, we may expand into additional facilities in the future.  

Item 3. 

Legal Proceedings  

From time to time, we may be a party to legal proceedings arising in the ordinary course of business, and we could be a party to 
legal proceedings not in the ordinary course of business. The Company is not currently a party to any legal proceeding the result of 
which it believes could have a material adverse impact upon its business, financial position, results of operations, or cash flows.  

Many of our installations involve products that are critical to the operations of our clients’ businesses. Any failure in our products 

could result in a claim for substantial damages against us, regardless of our responsibility for such failure. Although we attempt to 
contractually limit our liability for damages arising from product failures or negligent acts or omissions, there can be no assurance that 
the limitations of liability set forth in our contracts will be enforceable in all instances.  

Item 4. 

Mine Safety Disclosures  

Not applicable.  

including: demand for our products; the timing of and extent to which we invest in new technology; the timing of and extent to which 

we acquire other companies; the level and timing of revenue; the expenses of sales and marketing and new product development; the 

success and related expense of increasing our brand awareness; the cost of facilities to accommodate a growing workforce; the extent 

to which competitors are successful in developing new products and increasing their market share; and the costs involved in 

maintaining and enforcing intellectual property rights.  

To the extent that our resources are insufficient to fund our future activities, we may need to raise additional funds through public 

or private financing. However, additional funding, if needed, may not be available on terms attractive to us, or at all. In addition, since 

we have historically financed our growth through cash flow from operations and available cash, our relative inexperience in accessing 

the credit or capital markets may impair our ability to do so if the need arises. Our inability to raise capital when needed could have a 

material adverse effect on our business, results of operations, cash flow and financial condition. If additional funds are raised through 

the issuance of equity securities, the percentage ownership of our company held by our current shareholders would be diluted.  

Fires or other catastrophic events at our principal facilities could cripple our business.  Fires, natural disasters or other 

catastrophic events, particularly those effecting our Atlanta headquarters or India research and development center, may cause damage 

or disruption to our operations, and thus could have a strong negative effect on us. Our business operations are subject to interruption 

by natural disasters, fire, power shortages, pandemics and other events beyond our control. Although we maintain crisis management 

and disaster response plans, such events could make it difficult or impossible for us to deliver our services to our customers. 

Our ability to maintain and develop our brand is critical for our continued success. The brand identity we have developed has 

significantly contributed to the continued success of our business. Our ability to maintain and develop our brand is critical in 

expanding our base of customers, partners and employees. Our brand will depend largely on our ability to remain a technology leader 

and continue to provide high-quality innovative products, services, and features. Significant investments may be required in order to 

maintain and develop our brand. However, the investments may later be proven to be unsuccessful. If we fail to maintain and develop 

our brand, or if we incur excessive expenses in our efforts to do so, our business, operating results and financial condition may be 

materially and adversely affected. 

Adverse litigation results could affect our business. From time to time, we may be involved in litigation relating to claims 

arising out of our ordinary course of business, and occasionally legal proceeding not in the ordinary course. Litigation can be lengthy, 

expensive and disruptive to our operations, and can divert our management’s attention away from running our core business. The 

results of any litigation also cannot be predicted with certainty. An adverse decision could result in monetary damages or injunctive 

relief that could affect our business, operating results or financial condition. Additional information regarding legal matters in which 

we are involved can be found in Note 5 of the Notes to our Consolidated Financial Statements. 

Our stock price has been highly volatile. The trading price of our common stock has fluctuated significantly since our initial 

public offering in April 1998. In addition, the trading price of our common stock could be subject to wide fluctuations in response to 

various factors, including: global macro-economic contraction impacting demand for supply chain solutions; quarterly variations in 

operating results; announcements of technological innovations or new products by us or our competitors; developments with respect to 

patents or proprietary rights; changes in financial estimates by securities analysts; and mergers, acquisitions, and combinations 

involving our competitors or us.  

During 2015, we repurchased approximately $101.6 million of Manhattan Associates’ outstanding common stock under the share 

repurchase program approved by our Board of Directors throughout the year. In January 2016, our Board of Directors approved 

raising our remaining share repurchase authority to $50.0 million of Manhattan Associates outstanding common stock.  

In addition, the stock market has recently experienced volatility that has particularly affected the market prices of equity securities 

of many technology companies. The volatility often has been unrelated or disproportionate to the operating performance of those 

companies. These broad market fluctuations may adversely affect the market price of our common stock.  

Our articles of incorporation and bylaws and Georgia law may inhibit a takeover of our company. Our basic corporate 

documents and Georgia law contain provisions that might enable our management to resist a takeover of our company. These 

provisions might discourage, delay, or prevent a change in the control of our company or a change in our management. These 

provisions could also discourage proxy contests and make it more difficult for you and other shareholders to elect directors and take 

other corporate actions. The existence of these provisions could also limit the price that investors might be willing to pay in the future 

for shares of our common stock.  

Item 1B. 

Unresolved Staff Comments  

As of December 31, 2015, we do not have any unresolved SEC staff comments.  

18 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART II  

Purchase of Equity Securities  

Item 5. 

Market for Registrant’s Common Equity, Related Shareholder Matters, and Issuer Purchases of Equity Securities  

Market for Common Stock  

On December 19, 2013, the Board of Directors of the Company approved a four-for-one stock split of the Company’s common 
stock, effected in the form of a stock dividend. Each shareholder of record at the close of business on December 31, 2013 received 
three additional shares for every outstanding share held on the record date. The additional shares were distributed on January 10, 2014 
and trading began on a split-adjusted basis on January 13, 2014. All references made to share or per share amounts have been restated 
to reflect the effect of this four-for-one stock split for all periods presented.  

Our common stock is traded on the Nasdaq Global Select Market under the symbol “MANH”. The following table sets forth the 

high and low closing sales prices of the common stock as reported by the Nasdaq Global Select Market for the periods indicated:  

Fiscal Period 
2015 

First Quarter 
Second Quarter 
Third Quarter 
Fourth Quarter 

2014 

First Quarter 
Second Quarter 
Third Quarter 
Fourth Quarter 

   High Price 

   Low Price 

$55.11   
61.23   
68.19   
76.96   

$40.49   
36.22   
35.36   
42.38   

$38.53 
50.80 
56.96 
62.68 

$29.40 
29.68 
28.55 
31.84 

On January 29, 2016, the last reported sales price of our common stock on the Nasdaq Global Select Market was $57.65 per share. 

The number of shareholders of record of our common stock as of January 31, 2016 was approximately 14.  

We do not intend to declare or pay cash dividends in the foreseeable future. Our management anticipates that all earnings and other 

cash resources, if any, will be retained for investment in our business.  

Equity Compensation Plan Information  

The following table provides information regarding our current equity compensation plans as of December 31, 2015:  

Number of 
securities to 
be issued upon 
exercise of 
outstanding 
options and 
rights 

Weighted-
average 
exercise price 
of outstanding 
options and 
rights 

Number of 
securities 
remaining 
available for 
future 
issuance under 
equity 
compensation 
plans 

1,209,143    

$5.06   

11,923,068 

-    
1,209,143    

-   
$5.06   

- 
11,923,068 

Plan Category 

Equity compensation plans 
   approved by security holders 
Equity compensation plans 
   not approved by security holders 

Total 

Additional information regarding our equity compensation plans can be found in Note 2 of the Notes to our Consolidated Financial 
Statements.  

20 

The following table provides information regarding our common stock repurchases under our publicly-announced share repurchase 

program and shares withheld for taxes due upon vesting of restricted stock for the quarter ended December 31, 2015. All repurchases 

related to the share repurchase program were made on the open market.  

Total 

Maximum 

Number (or 

Number of 

Shares 

Approximate 

Dollar Value) 

Purchased 

of Shares that 

Total 

Number	

of Shares 

Purchased 

(a) 

Average 

Price	

as Part of 

Publicly 

Paid per 

Announced 

Share 

(b) 

Plans or 

Programs 

May Yet Be 

Purchased 

Under the 

Plans or 

Programs 

28,850   

179,494   

132,091   

340,435    

$73.03   

73.35   

74.40   

28,497   

$47,915,183 

179,494   

132,091   

340,082    

34,749,862 

24,921,883 

Period 

October 1 - October 31, 2015 

November 1 - November 30, 2015 

December 1 - December 31, 2015 

Total 

(a) Includes 353 shares withheld for taxes due upon vesting of restricted stock during October. No restricted stock awards vested in 

November and December. These amounts do not include shares withheld for taxes due upon vesting of restricted stock units.  

(b) The average price paid per share for shares withheld for taxes due upon vesting of restricted stock was $62.68. No restricted stock 

awards vested in November and December.  

During the year ended December 31, 2015, we repurchased a total of 1,721,457 shares at an average price per share of $59.02 

under our publicly-announced share repurchase program. In January 2016, our Board of Directors approved raising our remaining 

share repurchase authority to $50 million worth of Manhattan Associates outstanding common stock.  

Item 6. 

Selected Financial Data  

You should read the following selected consolidated financial data in conjunction with our Consolidated Financial Statements and 

related Notes thereto and with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included 

elsewhere in this Form 10-K. The statement of income data for the years ended December 31, 2015, 2014 and 2013, and the balance 

sheet data as of December 31, 2015 and 2014, are derived from, and are qualified by reference to, the audited financial statements 

included elsewhere in this Form 10-K. The statement of income data for the years ended December 31, 2012 and 2011 and the balance 

sheet data as of December 31, 2013, 2012, and 2011 are derived from audited financial statements not included herein. Historical 

results are not necessarily indicative of results to be expected in the future.  

Statement of Income Data: 

Software license 

Total revenue 

Operating income 

Net income 

Earnings per diluted share 

Balance Sheet Data: 

Cash, cash equivalents and investments 

Total assets 

Debt 

Shareholders' equity 

Year Ended December 31, 

2011 

2012 

2013 

2014 

2015 

(in thousands, except per share data) 

   $ 

   $ 

   $ 

   $ 

   $ 

54,241       $ 

61,494       $ 

62,416       $ 

71,583       $ 

329,253       $ 

376,248       $ 

414,518       $ 

492,104       $ 

61,363       $ 

44,907       $ 

0.52       $ 

80,073       $ 

51,853       $ 

0.64       $ 

101,287       $ 

127,124       $ 

67,296       $ 

82,000       $ 

0.86       $ 

1.08       $ 

78,615    

556,371    

161,446    

103,475    

1.40    

2011 

2012 

2014 

2015 

December 31, 

2013 

(in thousands) 

103,047   

261,813   

-   

  $ 

  $ 

  $ 

  $ 

132,956   

297,828   

-   

  $ 

  $ 

  $ 

  $ 

124,438      $ 

318,170      $ 

128,760   

337,913   

-      $ 

-   

162,080   

161,509   

181,586   

182,023      $ 

195,493   

   $ 

   $ 

   $ 

   $ 

99,114   

259,600   

  $ 

  $ 

  $ 

  $ 

-   

21 

 
 
 
 
  
  
  
  
  
  
  
  
  
  
    
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
  
  
  
  
  
  
  
  
  
    
  
 
 
  
  
  
  
  
  
     
     
     
     
  
  
  
  
       
         
         
         
         
  
 
  
  
  
  
  
  
     
     
     
     
  
  
  
  
       
         
         
         
         
  
Item 5. 

Market for Registrant’s Common Equity, Related Shareholder Matters, and Issuer Purchases of Equity Securities  

Market for Common Stock  

On December 19, 2013, the Board of Directors of the Company approved a four-for-one stock split of the Company’s common 

stock, effected in the form of a stock dividend. Each shareholder of record at the close of business on December 31, 2013 received 

three additional shares for every outstanding share held on the record date. The additional shares were distributed on January 10, 2014 

and trading began on a split-adjusted basis on January 13, 2014. All references made to share or per share amounts have been restated 

to reflect the effect of this four-for-one stock split for all periods presented.  

Our common stock is traded on the Nasdaq Global Select Market under the symbol “MANH”. The following table sets forth the 

high and low closing sales prices of the common stock as reported by the Nasdaq Global Select Market for the periods indicated:  

Fiscal Period 

2015 

First Quarter 

Second Quarter 

Third Quarter 

Fourth Quarter 

2014 

First Quarter 

Second Quarter 

Third Quarter 

Fourth Quarter 

   High Price 

   Low Price 

$55.11   

61.23   

68.19   

76.96   

$40.49   

36.22   

35.36   

42.38   

$38.53 

50.80 

56.96 

62.68 

$29.40 

29.68 

28.55 

31.84 

On January 29, 2016, the last reported sales price of our common stock on the Nasdaq Global Select Market was $57.65 per share. 

The number of shareholders of record of our common stock as of January 31, 2016 was approximately 14.  

We do not intend to declare or pay cash dividends in the foreseeable future. Our management anticipates that all earnings and other 

cash resources, if any, will be retained for investment in our business.  

Equity Compensation Plan Information  

The following table provides information regarding our current equity compensation plans as of December 31, 2015:  

Plan Category 

Equity compensation plans 

   approved by security holders 

Equity compensation plans 

   not approved by security holders 

Total 

Additional information regarding our equity compensation plans can be found in Note 2 of the Notes to our Consolidated Financial 

Statements.  

Number of 

securities 

remaining 

available for 

future 

Number of 

securities to 

be issued upon 

Weighted-

average 

exercise of 

outstanding 

options and 

rights 

exercise price 

issuance under 

of outstanding 

equity 

options and 

compensation 

rights 

plans 

1,209,143    

$5.06   

11,923,068 

-    

-   

- 

1,209,143    

$5.06   

11,923,068 

20 

PART II  

Purchase of Equity Securities  

The following table provides information regarding our common stock repurchases under our publicly-announced share repurchase 

program and shares withheld for taxes due upon vesting of restricted stock for the quarter ended December 31, 2015. All repurchases 
related to the share repurchase program were made on the open market.  

Period 
October 1 - October 31, 2015 
November 1 - November 30, 2015 
December 1 - December 31, 2015 

Total 

Total 
Number	
of Shares 
Purchased 
(a) 
28,850   
179,494   
132,091   
340,435    

Average 
Price	
Paid per 
Share 
(b) 
$73.03   
73.35   
74.40   

Total 
Number of 
Shares 
Purchased 
as Part of 
Publicly 
Announced 
Plans or 
Programs 

28,497   
179,494   
132,091   
340,082    

Maximum 
Number (or 
Approximate 
Dollar Value) 
of Shares that 
May Yet Be 
Purchased 
Under the 
Plans or 
Programs 

$47,915,183 
34,749,862 
24,921,883 

(a) Includes 353 shares withheld for taxes due upon vesting of restricted stock during October. No restricted stock awards vested in 
November and December. These amounts do not include shares withheld for taxes due upon vesting of restricted stock units.  

(b) The average price paid per share for shares withheld for taxes due upon vesting of restricted stock was $62.68. No restricted stock 

awards vested in November and December.  

During the year ended December 31, 2015, we repurchased a total of 1,721,457 shares at an average price per share of $59.02 
under our publicly-announced share repurchase program. In January 2016, our Board of Directors approved raising our remaining 
share repurchase authority to $50 million worth of Manhattan Associates outstanding common stock.  

Item 6. 

Selected Financial Data  

You should read the following selected consolidated financial data in conjunction with our Consolidated Financial Statements and 

related Notes thereto and with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” included 
elsewhere in this Form 10-K. The statement of income data for the years ended December 31, 2015, 2014 and 2013, and the balance 
sheet data as of December 31, 2015 and 2014, are derived from, and are qualified by reference to, the audited financial statements 
included elsewhere in this Form 10-K. The statement of income data for the years ended December 31, 2012 and 2011 and the balance 
sheet data as of December 31, 2013, 2012, and 2011 are derived from audited financial statements not included herein. Historical 
results are not necessarily indicative of results to be expected in the future.  

2011 

2012 

Year Ended December 31, 
2013 
(in thousands, except per share data) 

2014 

2015 

Statement of Income Data: 
Software license 
Total revenue 
Operating income 
Net income 
Earnings per diluted share 

Balance Sheet Data: 
Cash, cash equivalents and investments 
Total assets 
Debt 
Shareholders' equity 

   $ 
   $ 
   $ 
   $ 
   $ 

54,241       $ 
329,253       $ 
61,363       $ 
44,907       $ 
0.52       $ 

61,494       $ 
376,248       $ 
80,073       $ 
51,853       $ 
0.64       $ 

62,416       $ 
414,518       $ 
101,287       $ 
67,296       $ 
0.86       $ 

71,583       $ 
492,104       $ 
127,124       $ 
82,000       $ 
1.08       $ 

78,615    
556,371    
161,446    
103,475    
1.40    

2011 

2012 

December 31, 
2013 
(in thousands) 

2014 

2015 

   $ 
   $ 
   $ 
   $ 

99,114   
259,600   
-   
162,080   

  $ 
  $ 
  $ 
  $ 

103,047   
261,813   
-   
161,509   

  $ 
  $ 
  $ 
  $ 

132,956   
297,828   
-   
181,586   

  $ 
  $ 
  $ 
  $ 

124,438      $ 
318,170      $ 
-      $ 
182,023      $ 

128,760   
337,913   
-   
195,493   

21 

 
 
 
 
  
  
  
  
  
  
  
  
  
  
    
    
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
  
  
  
  
  
  
  
  
  
    
  
 
 
  
  
  
  
  
  
     
     
     
     
  
  
  
  
       
         
         
         
         
  
 
  
  
  
  
  
  
     
     
     
     
  
  
  
  
       
         
         
         
         
  
Item 7. 

Management’s Discussion and Analysis of Financial Condition and Results of Operations  

continue to weigh on growth prospects in 2016–17.” 

and rebalancing of the Chinese economy, lower commodity prices, and strains in some large emerging market economies will 

All statements, trend analyses, and other information contained in the following discussion relative to markets for our products and 

trends in revenue, gross margins, and anticipated expense levels, as well as other statements including words such as “anticipate,” 
“believe,” “plan,” “estimate,” “expect,” and “intend” and other similar expressions constitute forward-looking statements. These 
forward-looking statements are subject to business and economic risks and uncertainties, including those discussed under the caption 
“Risk Factors” in Item 1A of this Form 10-K, and our actual results of operations may differ materially from those contained in the 
forward-looking statements.  

Business Overview  

We develop, sell, deploy, service and maintain software solutions designed to manage supply chains, inventory and omni-channel 

operations for retailers, wholesalers, manufacturers, logistics providers and other organizations. Our customers include many of the 
world’s most premier and profitable brands.  

The WEO update projected that advanced economies, which represent our primary revenue markets, would grow at about 2.1 

percent in both 2016 and 2017, while the emerging and developing economies would grow at about 4.3 percent in 2016 and 4.7 

percent in 2017.  

During the past three years, the overall trend has been steady for our large license sales, with recognized license revenue of $1.0 

million or greater on twenty one, fifteen and fourteen new contracts for 2015, 2014 and 2013, respectively. However, the large deal 

flow has been inconsistent from quarter to quarter, reflecting what we believe to be ongoing macroeconomic uncertainty in the United 

States and Western Europe. While we are encouraged by our 2015 and 2014 results, we, along with many of our customers, still 

remain cautious regarding the pace of global economic recovery. With global GDP growth continuing to be below pre-2008 levels, we 

believe global economic volatility likely will continue to shape customers’ and prospects’ enterprise software buying decisions, 

making it difficult to forecast sales cycles for our products and the timing of large enterprise software license sales.  

Our business model is singularly focused on the development and implementation of complex commerce enablement software 
solutions that are designed to optimize supply chains, and retail store operations including point of sale effectiveness and efficiency 
for our customers. We have three principal sources of revenue:  

Revenue  

—  licenses of our software;  

—  professional services, including solutions planning and implementation, related consulting, customer training, and customer 

support services and software enhancements (collectively, “services”); and  

approximately 40/60.  

—  hardware sales and other revenue.  

In 2015, we generated $556.4 million in total revenue, with a revenue mix of: license revenue 14%; services revenue 77%; and 

hardware and other revenue 9%.  

The Company has three geographic reportable segments: the Americas, EMEA, and APAC. Geographic revenue is based on the 

location of the sale. Our international revenue was approximately $131.3 million, $134.6 million and $110.8 million for the years 
ended December 31, 2015, 2014 and 2013, respectively, which represents approximately 24%, 27% and 27% of our total revenue for 
the years ended December 31, 2015, 2014 and 2013, respectively. International revenue includes all revenue derived from sales to 
customers outside the United States. At December 31, 2015, we employed approximately 2,930 employees worldwide, of which 1,380 
employees are based in the Americas, 210 employees in EMEA, and 1,340 employees in APAC (including India). We have offices in 
Australia, China, France, India, Japan, the Netherlands, Singapore, and the United Kingdom, as well as representatives in Mexico and 
reseller partnerships in Latin America, Eastern Europe, the Middle East, South Africa, and Asia.  

Global Economic Trends and Industry Factors  

Global macro-economic trends, technology spending, and supply chain management market growth are important barometers for 
our business. In 2015, approximately 76% of our total revenue was generated in the United States, 13% in EMEA, and the remaining 
balance in APAC, Canada, and Latin America. In addition, Gartner Inc., an information technology research and advisory company, 
estimates that nearly 80% of every supply chain software solutions dollar invested is spent in North America (52%) and Western 
Europe (24%); consequently, the health of the U.S. and the Western European economies has a meaningful impact on our financial 
results.  

We sell technology-based solutions with total pricing, including software and services, in many cases exceeding $1.0 million. Our 

software often is a part of our customers’ and prospects’ much larger capital commitment associated with facilities expansion and 
business improvement. We believe that, given the lingering uncertainty in the global macro environment, the current sales cycles for 
large license sales of $1.0 million or greater in our target markets have been extended. The current business climate within the United 
States and geographic regions in which we operate continues to affect customers’ and prospects’ decisions regarding timing of 
strategic capital expenditures. Delays with respect to such decisions can have a material adverse impact on our business, and may 
further intensify competition in our already highly competitive markets.  

In January 2016, the International Monetary Fund (IMF) provided a World Economic Outlook (WEO) update lowering its previous 
2016 world economic growth forecast to about 3.4 percent, downward revision of 0.2 percent relative to the October 2015 WEO. The 
WEO update noted “in advanced economies, a modest and uneven recovery is expected to continue, with a gradual further narrowing 
of output gaps. The picture for emerging market and developing economies is diverse but in many cases challenging. The slowdown 

22 

23 

License revenue: License revenue, a leading indicator of our business, is primarily derived from software license fees customers 

pay for supply chain solutions. In 2015, license revenue totaled $78.6 million, or 14% of total revenue, with gross margins of 87.4%. 

For the year ended December 31, 2015, Americas, EMEA, and APAC recognized $65.3 million, $9.6 million, and $3.7 million in 

license revenue, respectively. For the year ended December 31, 2015, the percentage mix of new to existing customers was 

License revenue growth is influenced by the strength of general economic and business conditions and the competitive position of 

our software products. Our license revenue generally has long sales cycles. In addition, the timing of the closing of a few large license 

transactions can have a material impact on our license revenues, operating profit, operating margins and earnings per share. For 

example, $1.2 million of license revenue in 2015 equates to approximately one cent of diluted earnings per share impact.  

Our software solutions are singularly focused on core supply chain operations (Warehouse Management, Transportation 

Management, Labor Management), Inventory optimization and Omni-channel operations (e-commerce, retail store operations and 

point of sale), which are intensely competitive markets characterized by rapid technological change. We are a market leader in the 

supply chain management software solutions market as defined by industry analysts such as ARC Advisory Group and Gartner. Our 

goal is to extend our position as a leading global supply chain solutions provider by growing our license revenues faster than our 

competitors through investment in innovation. We expect to continue to face increased competition from Enterprise Resource 

Planning (ERP) and Supply Chain Management applications vendors and business application software vendors that may broaden 

their solution offerings by internally developing, or by acquiring or partnering with independent developers of supply chain planning 

and execution software. Increased competition could result in price reductions, fewer customer orders, reduced gross margins, and loss 

of market share. 

Services revenue: Our services business consists of professional services (consulting and customer training) and customer support 

services and software enhancements (“CSSE”). In 2015, our services revenue totaled $428.1 million, or 77% of total revenue, with 

gross margins of 56.9%. The Americas, EMEA, and APAC recognized $352.7 million, $58.0 million, and $17.4 million, respectively, 

in services revenue for the year ended December 31, 2015. Professional services totaled $304.6 million in 2015, accounted for 

approximately 71% of total services revenue and approximately 55% of total revenue. Our consolidated operating margin profile may 

be lower than those of various other technology companies due to our large services revenue mix as a percentage of total revenue. 

While we believe our services margins are very strong, they do lower our overall operating margin profile as services margins are 

inherently lower than license revenue margins.  

At December 31, 2015, our professional services organization totaled approximately 1,920 employees, accounting for 66% of our 

total employees worldwide. Our professional services organization provides our customers with expertise and assistance in planning 

and implementing our solutions. To ensure a successful product implementation, consultants assist customers with the initial 

installation of a system, the conversion and transfer of the customer’s historical data onto our system, and ongoing training, education, 

and system upgrades. We believe our professional services enable customers to implement our software rapidly, ensure the customer’s 

success with our solution, strengthen our customer relationships, and add to our industry-specific knowledge base for use in future 

implementations and product innovations.  

Although our professional services are optional, the majority of our customers use at least some portion of these services for their 

planning, implementation, or related needs. Professional services are typically rendered under time and materials-based contracts with 

services typically billed on an hourly basis. Professional services are sometimes rendered under fixed-fee based contracts with 

payments due on specific dates or milestones.  

 
 
 
 
 
 
Item 7. 

Management’s Discussion and Analysis of Financial Condition and Results of Operations  

All statements, trend analyses, and other information contained in the following discussion relative to markets for our products and 

trends in revenue, gross margins, and anticipated expense levels, as well as other statements including words such as “anticipate,” 

“believe,” “plan,” “estimate,” “expect,” and “intend” and other similar expressions constitute forward-looking statements. These 

forward-looking statements are subject to business and economic risks and uncertainties, including those discussed under the caption 

“Risk Factors” in Item 1A of this Form 10-K, and our actual results of operations may differ materially from those contained in the 

forward-looking statements.  

Business Overview  

We develop, sell, deploy, service and maintain software solutions designed to manage supply chains, inventory and omni-channel 

operations for retailers, wholesalers, manufacturers, logistics providers and other organizations. Our customers include many of the 

world’s most premier and profitable brands.  

Our business model is singularly focused on the development and implementation of complex commerce enablement software 

solutions that are designed to optimize supply chains, and retail store operations including point of sale effectiveness and efficiency 

for our customers. We have three principal sources of revenue:  

—  licenses of our software;  

—  professional services, including solutions planning and implementation, related consulting, customer training, and customer 

support services and software enhancements (collectively, “services”); and  

—  hardware sales and other revenue.  

hardware and other revenue 9%.  

In 2015, we generated $556.4 million in total revenue, with a revenue mix of: license revenue 14%; services revenue 77%; and 

The Company has three geographic reportable segments: the Americas, EMEA, and APAC. Geographic revenue is based on the 

location of the sale. Our international revenue was approximately $131.3 million, $134.6 million and $110.8 million for the years 

ended December 31, 2015, 2014 and 2013, respectively, which represents approximately 24%, 27% and 27% of our total revenue for 

the years ended December 31, 2015, 2014 and 2013, respectively. International revenue includes all revenue derived from sales to 

customers outside the United States. At December 31, 2015, we employed approximately 2,930 employees worldwide, of which 1,380 

employees are based in the Americas, 210 employees in EMEA, and 1,340 employees in APAC (including India). We have offices in 

Australia, China, France, India, Japan, the Netherlands, Singapore, and the United Kingdom, as well as representatives in Mexico and 

reseller partnerships in Latin America, Eastern Europe, the Middle East, South Africa, and Asia.  

Global Economic Trends and Industry Factors  

Global macro-economic trends, technology spending, and supply chain management market growth are important barometers for 

our business. In 2015, approximately 76% of our total revenue was generated in the United States, 13% in EMEA, and the remaining 

balance in APAC, Canada, and Latin America. In addition, Gartner Inc., an information technology research and advisory company, 

estimates that nearly 80% of every supply chain software solutions dollar invested is spent in North America (52%) and Western 

Europe (24%); consequently, the health of the U.S. and the Western European economies has a meaningful impact on our financial 

results.  

We sell technology-based solutions with total pricing, including software and services, in many cases exceeding $1.0 million. Our 

software often is a part of our customers’ and prospects’ much larger capital commitment associated with facilities expansion and 

business improvement. We believe that, given the lingering uncertainty in the global macro environment, the current sales cycles for 

large license sales of $1.0 million or greater in our target markets have been extended. The current business climate within the United 

States and geographic regions in which we operate continues to affect customers’ and prospects’ decisions regarding timing of 

strategic capital expenditures. Delays with respect to such decisions can have a material adverse impact on our business, and may 

further intensify competition in our already highly competitive markets.  

In January 2016, the International Monetary Fund (IMF) provided a World Economic Outlook (WEO) update lowering its previous 

2016 world economic growth forecast to about 3.4 percent, downward revision of 0.2 percent relative to the October 2015 WEO. The 

WEO update noted “in advanced economies, a modest and uneven recovery is expected to continue, with a gradual further narrowing 

of output gaps. The picture for emerging market and developing economies is diverse but in many cases challenging. The slowdown 

and rebalancing of the Chinese economy, lower commodity prices, and strains in some large emerging market economies will 
continue to weigh on growth prospects in 2016–17.” 

The WEO update projected that advanced economies, which represent our primary revenue markets, would grow at about 2.1 
percent in both 2016 and 2017, while the emerging and developing economies would grow at about 4.3 percent in 2016 and 4.7 
percent in 2017.  

During the past three years, the overall trend has been steady for our large license sales, with recognized license revenue of $1.0 
million or greater on twenty one, fifteen and fourteen new contracts for 2015, 2014 and 2013, respectively. However, the large deal 
flow has been inconsistent from quarter to quarter, reflecting what we believe to be ongoing macroeconomic uncertainty in the United 
States and Western Europe. While we are encouraged by our 2015 and 2014 results, we, along with many of our customers, still 
remain cautious regarding the pace of global economic recovery. With global GDP growth continuing to be below pre-2008 levels, we 
believe global economic volatility likely will continue to shape customers’ and prospects’ enterprise software buying decisions, 
making it difficult to forecast sales cycles for our products and the timing of large enterprise software license sales.  

Revenue  

License revenue: License revenue, a leading indicator of our business, is primarily derived from software license fees customers 
pay for supply chain solutions. In 2015, license revenue totaled $78.6 million, or 14% of total revenue, with gross margins of 87.4%. 
For the year ended December 31, 2015, Americas, EMEA, and APAC recognized $65.3 million, $9.6 million, and $3.7 million in 
license revenue, respectively. For the year ended December 31, 2015, the percentage mix of new to existing customers was 
approximately 40/60.  

License revenue growth is influenced by the strength of general economic and business conditions and the competitive position of 
our software products. Our license revenue generally has long sales cycles. In addition, the timing of the closing of a few large license 
transactions can have a material impact on our license revenues, operating profit, operating margins and earnings per share. For 
example, $1.2 million of license revenue in 2015 equates to approximately one cent of diluted earnings per share impact.  

Our software solutions are singularly focused on core supply chain operations (Warehouse Management, Transportation 

Management, Labor Management), Inventory optimization and Omni-channel operations (e-commerce, retail store operations and 
point of sale), which are intensely competitive markets characterized by rapid technological change. We are a market leader in the 
supply chain management software solutions market as defined by industry analysts such as ARC Advisory Group and Gartner. Our 
goal is to extend our position as a leading global supply chain solutions provider by growing our license revenues faster than our 
competitors through investment in innovation. We expect to continue to face increased competition from Enterprise Resource 
Planning (ERP) and Supply Chain Management applications vendors and business application software vendors that may broaden 
their solution offerings by internally developing, or by acquiring or partnering with independent developers of supply chain planning 
and execution software. Increased competition could result in price reductions, fewer customer orders, reduced gross margins, and loss 
of market share. 

Services revenue: Our services business consists of professional services (consulting and customer training) and customer support 

services and software enhancements (“CSSE”). In 2015, our services revenue totaled $428.1 million, or 77% of total revenue, with 
gross margins of 56.9%. The Americas, EMEA, and APAC recognized $352.7 million, $58.0 million, and $17.4 million, respectively, 
in services revenue for the year ended December 31, 2015. Professional services totaled $304.6 million in 2015, accounted for 
approximately 71% of total services revenue and approximately 55% of total revenue. Our consolidated operating margin profile may 
be lower than those of various other technology companies due to our large services revenue mix as a percentage of total revenue. 
While we believe our services margins are very strong, they do lower our overall operating margin profile as services margins are 
inherently lower than license revenue margins.  

At December 31, 2015, our professional services organization totaled approximately 1,920 employees, accounting for 66% of our 
total employees worldwide. Our professional services organization provides our customers with expertise and assistance in planning 
and implementing our solutions. To ensure a successful product implementation, consultants assist customers with the initial 
installation of a system, the conversion and transfer of the customer’s historical data onto our system, and ongoing training, education, 
and system upgrades. We believe our professional services enable customers to implement our software rapidly, ensure the customer’s 
success with our solution, strengthen our customer relationships, and add to our industry-specific knowledge base for use in future 
implementations and product innovations.  

Although our professional services are optional, the majority of our customers use at least some portion of these services for their 
planning, implementation, or related needs. Professional services are typically rendered under time and materials-based contracts with 
services typically billed on an hourly basis. Professional services are sometimes rendered under fixed-fee based contracts with 
payments due on specific dates or milestones.  

22 

23 

 
 
 
 
 
 
Services revenue growth is contingent upon license revenue and customer upgrade cycles, which is influenced by the strength of 
general economic and business conditions and the competitive position of our software products. In addition, our professional services 
business has competitive exposure to offshore providers and other consulting companies. All of these factors potentially create the risk 
of pricing pressure, fewer customer orders, reduced gross margins, and loss of market share.  

In 2016, we anticipate that our priorities for use of cash will be in hiring, developing sales and services resources and continued 

investment in product development to extend our market leadership. We will continue to evaluate acquisition opportunities that are 

complementary to our product footprint and technology direction. We will also continue to weigh our share repurchase options against 

cash for acquisitions and investing in the business. We do not anticipate any borrowing requirements in 2016 for general corporate 

For CSSE, we offer a comprehensive 24 hours per day, 365 days per year program that provides our customers with software 

upgrades, when and if available, which include additional or improved functionality and technological advances incorporating 
emerging supply chain and industry initiatives. Our CSSE revenues totaled $123.5 million in 2015, representing approximately 29% 
of services revenue and approximately 22% of total revenue, respectively. The growth of CSSE revenues is influenced by: (1) new 
license revenue growth; (2) annual renewal of support contracts; (3) increase in customers through acquisitions; and (4) fluctuations in 
currency rates. Substantially all of our customers renew their annual support contracts. Over the last three years, our annual revenue 
renewal rate of customers subscribing to comprehensive support and enhancements has been greater than 90%. CSSE revenue is 
generally paid in advance and recognized ratably over the term of the agreement, typically twelve months. CSSE renewal revenue is 
recognized over the renewal period and recognition is not initiated until payment is received from the customer.  

Hardware and other revenue: Our hardware and other revenue totaled $49.7 million in 2015 representing 9% of total revenue with 
gross margins of 17.2%. In conjunction with the licensing of our software, and as a convenience for our customers, we resell a variety 
of hardware products developed and manufactured by third parties. These products include computer hardware, radio frequency 
terminal networks, RFID chip readers, bar code printers and scanners, and other peripherals. We resell all third-party hardware 
products and related maintenance pursuant to agreements with manufacturers or through distributor-authorized reseller agreements 
pursuant to which we are entitled to purchase hardware products and services at discount prices. We generally purchase hardware 
from our vendors only after receiving an order from a customer. As a result, we do not maintain hardware inventory.  

Other revenue represents amounts associated with reimbursements from customers for out-of-pocket expenses. The total amount of 

expense reimbursement recorded to hardware and other revenue was $20.2 million, $18.9 million, and $15.3 million for 2015, 2014 
and 2013, respectively.  

$101.6 million; and  

Product Development  

We continue to invest significantly in research and development (R&D) to provide leading solutions that help global retailers, 
manufacturers, wholesalers, distributors and logistics providers successfully manage accelerating and fluctuating demands as well as 
the increasing complexity and volatility of their local and global supply chains, retail store operations and point of sale. Our research 
and development expenses for the years ended December 31, 2015, 2014 and 2013 were $53.9 million, $49.0 million, and $44.5 
million, respectively. At December 31, 2015, our R&D organization totaled approximately 680 employees, located in the U.S. and 
India.  

We expect to continue to focus our R&D resources on the development and enhancement of our core supply chain, inventory 
optimization, omni-channel and point of sale software solutions. We offer what we believe to be the broadest solution portfolio in the 
supply chain solutions marketplace, to address all aspects of inventory optimization, transportation management, distribution 
management, planning, and omni-channel operations including order management, store inventory & fulfillment, call center and point 
of sale. 

We also plan to continue to enhance our existing solutions and to introduce new solutions to address evolving industry standards 
and market needs. We identify opportunities to further enhance our solutions and to develop and provide new solutions through our 
customer support organization, as well as through ongoing customer consulting engagements and implementations, interactions with 
our user groups, association with leading industry analysts and market research firms, and participation on industry standards and 
research committees. Our solutions address the needs of customers in various vertical markets, including retail, consumer goods, food 
and grocery logistics service providers, industrial and wholesale, high technology and electronics, life sciences, and government.  

Cash Flow and Financial Condition  

For 2015, we generated cash flow from operating activities of $120.2 million and have generated a cumulative total of $303.7 
million for the three years ended December 31, 2015. Our cash and investments at December 31, 2015 totaled $128.8 million, with no 
debt on our balance sheet. We currently have no credit facilities. During the past three years, our primary uses of cash have been 
funding investment in R&D and operations to drive earnings growth and repurchases of common stock.  

During 2015, we repurchased approximately $101.6 million of Manhattan Associates’ outstanding common stock under the share 

repurchase program approved by our Board of Directors throughout the year.  

purposes.  

Full Year 2015 Financial Summary  

ended December 31, 2014;  

—  Diluted earnings per share for the twelve months ended December 31, 2015 was $1.40, compared to $1.08 for the twelve months 

—  Consolidated revenue for the twelve months ended December 31, 2015 was $556.4 million, compared to $492.1 million for the 

twelve months ended December 31, 2014. License revenue was $78.6 million for the twelve months ended December 31, 2015, 

compared to $71.6 million for the twelve months ended December 31, 2014;  

—  Operating income was $161.4 million for the twelve months ended December 31, 2015, compared to $127.1 million for the 

twelve months ended December 31, 2014;  

—  Operating margins for 2015 were 29.0% compared to operating margins of 25.8% in 2014;  

—  Cash flow from operations totaled $120.2 million for the full year 2015 compared to $94.2 million in 2014;  

—  Cash and investments on hand at December 31, 2015 was $128.8 million compared to $124.4 million at December 31, 2014;  

—  During the twelve months ended December 31, 2015, the Company repurchased approximately 1.7 million shares of Manhattan 

Associates common stock under the share repurchase program authorized by our Board of Directors, for a total investment of 

—  In January 2016, our Board of Directors approved raising the Company’s remaining share repurchase authority to $50 million of 

Manhattan Associates’ outstanding common stock.  

Results of Operations  

The following table summarizes selected Statement of Income data for the years ended December 31, 2015, 2014 and 2013.  

Revenue: 

Software license 

Services 

Hardware and other 

Total revenue 

Costs and expenses: 

Cost of license 

Cost of services 

Cost of hardware and other 

Research and development 

Sales and marketing 

General and administrative 

Depreciation and amortization 

Total costs and expenses 

Income from operations 

Operating margin 

Year Ended December 31, 

% Change vs. Prior Year 

2013 

2015 

2014 

2015 

2014 

(in thousands) 

  $ 

78,615   

  $ 

71,583   

  $ 

428,078   

49,678   

556,371   

9,938   

184,349   

41,141   

53,859   

48,615   

49,259   

7,764   

376,023   

44,498   

492,104   

7,110   

169,140   

36,328   

48,953   

52,617   

44,455   

6,377   

394,925   

364,980   

  $ 

161,446   

  $ 

127,124   

  $ 

29.0% 

25.8% 

24.4% 

62,416   

315,901   

36,201   

414,518   

8,724   

142,236   

30,191   

44,549   

44,559   

37,147   

5,825   

313,231   

101,287   

10% 

14% 

12% 

13% 

40% 

9% 

13% 

10% 

-8% 

11% 

22% 

8% 

27% 

15% 

19% 

23% 

19% 

-19% 

19% 

20% 

10% 

18% 

20% 

9% 

17% 

26% 

24 

25 

 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
     
     
     
     
  
  
  
    
  
  
    
  
  
    
    
    
    
    
    
    
  
  
    
  
  
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
    
    
    
  
  
    
  
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
  
    
  
    
       
       
  
    
  
  
    
  
  
Services revenue growth is contingent upon license revenue and customer upgrade cycles, which is influenced by the strength of 

general economic and business conditions and the competitive position of our software products. In addition, our professional services 

business has competitive exposure to offshore providers and other consulting companies. All of these factors potentially create the risk 

of pricing pressure, fewer customer orders, reduced gross margins, and loss of market share.  

For CSSE, we offer a comprehensive 24 hours per day, 365 days per year program that provides our customers with software 

upgrades, when and if available, which include additional or improved functionality and technological advances incorporating 

emerging supply chain and industry initiatives. Our CSSE revenues totaled $123.5 million in 2015, representing approximately 29% 

of services revenue and approximately 22% of total revenue, respectively. The growth of CSSE revenues is influenced by: (1) new 

license revenue growth; (2) annual renewal of support contracts; (3) increase in customers through acquisitions; and (4) fluctuations in 

currency rates. Substantially all of our customers renew their annual support contracts. Over the last three years, our annual revenue 

renewal rate of customers subscribing to comprehensive support and enhancements has been greater than 90%. CSSE revenue is 

generally paid in advance and recognized ratably over the term of the agreement, typically twelve months. CSSE renewal revenue is 

recognized over the renewal period and recognition is not initiated until payment is received from the customer.  

Hardware and other revenue: Our hardware and other revenue totaled $49.7 million in 2015 representing 9% of total revenue with 

gross margins of 17.2%. In conjunction with the licensing of our software, and as a convenience for our customers, we resell a variety 

of hardware products developed and manufactured by third parties. These products include computer hardware, radio frequency 

terminal networks, RFID chip readers, bar code printers and scanners, and other peripherals. We resell all third-party hardware 

products and related maintenance pursuant to agreements with manufacturers or through distributor-authorized reseller agreements 

pursuant to which we are entitled to purchase hardware products and services at discount prices. We generally purchase hardware 

from our vendors only after receiving an order from a customer. As a result, we do not maintain hardware inventory.  

Other revenue represents amounts associated with reimbursements from customers for out-of-pocket expenses. The total amount of 

expense reimbursement recorded to hardware and other revenue was $20.2 million, $18.9 million, and $15.3 million for 2015, 2014 

and 2013, respectively.  

Product Development  

India.  

of sale. 

We continue to invest significantly in research and development (R&D) to provide leading solutions that help global retailers, 

manufacturers, wholesalers, distributors and logistics providers successfully manage accelerating and fluctuating demands as well as 

the increasing complexity and volatility of their local and global supply chains, retail store operations and point of sale. Our research 

and development expenses for the years ended December 31, 2015, 2014 and 2013 were $53.9 million, $49.0 million, and $44.5 

million, respectively. At December 31, 2015, our R&D organization totaled approximately 680 employees, located in the U.S. and 

We expect to continue to focus our R&D resources on the development and enhancement of our core supply chain, inventory 

optimization, omni-channel and point of sale software solutions. We offer what we believe to be the broadest solution portfolio in the 

supply chain solutions marketplace, to address all aspects of inventory optimization, transportation management, distribution 

management, planning, and omni-channel operations including order management, store inventory & fulfillment, call center and point 

We also plan to continue to enhance our existing solutions and to introduce new solutions to address evolving industry standards 

and market needs. We identify opportunities to further enhance our solutions and to develop and provide new solutions through our 

customer support organization, as well as through ongoing customer consulting engagements and implementations, interactions with 

our user groups, association with leading industry analysts and market research firms, and participation on industry standards and 

research committees. Our solutions address the needs of customers in various vertical markets, including retail, consumer goods, food 

and grocery logistics service providers, industrial and wholesale, high technology and electronics, life sciences, and government.  

Cash Flow and Financial Condition  

For 2015, we generated cash flow from operating activities of $120.2 million and have generated a cumulative total of $303.7 

million for the three years ended December 31, 2015. Our cash and investments at December 31, 2015 totaled $128.8 million, with no 

debt on our balance sheet. We currently have no credit facilities. During the past three years, our primary uses of cash have been 

funding investment in R&D and operations to drive earnings growth and repurchases of common stock.  

During 2015, we repurchased approximately $101.6 million of Manhattan Associates’ outstanding common stock under the share 

repurchase program approved by our Board of Directors throughout the year.  

In 2016, we anticipate that our priorities for use of cash will be in hiring, developing sales and services resources and continued 
investment in product development to extend our market leadership. We will continue to evaluate acquisition opportunities that are 
complementary to our product footprint and technology direction. We will also continue to weigh our share repurchase options against 
cash for acquisitions and investing in the business. We do not anticipate any borrowing requirements in 2016 for general corporate 
purposes.  

Full Year 2015 Financial Summary  

—  Diluted earnings per share for the twelve months ended December 31, 2015 was $1.40, compared to $1.08 for the twelve months 

ended December 31, 2014;  

—  Consolidated revenue for the twelve months ended December 31, 2015 was $556.4 million, compared to $492.1 million for the 
twelve months ended December 31, 2014. License revenue was $78.6 million for the twelve months ended December 31, 2015, 
compared to $71.6 million for the twelve months ended December 31, 2014;  

—  Operating income was $161.4 million for the twelve months ended December 31, 2015, compared to $127.1 million for the 

twelve months ended December 31, 2014;  

—  Operating margins for 2015 were 29.0% compared to operating margins of 25.8% in 2014;  
—  Cash flow from operations totaled $120.2 million for the full year 2015 compared to $94.2 million in 2014;  
—  Cash and investments on hand at December 31, 2015 was $128.8 million compared to $124.4 million at December 31, 2014;  

—  During the twelve months ended December 31, 2015, the Company repurchased approximately 1.7 million shares of Manhattan 
Associates common stock under the share repurchase program authorized by our Board of Directors, for a total investment of 
$101.6 million; and  

—  In January 2016, our Board of Directors approved raising the Company’s remaining share repurchase authority to $50 million of 

Manhattan Associates’ outstanding common stock.  

Results of Operations  

The following table summarizes selected Statement of Income data for the years ended December 31, 2015, 2014 and 2013.  

Revenue: 
Software license 
Services 
Hardware and other 
Total revenue 
Costs and expenses: 
Cost of license 
Cost of services 
Cost of hardware and other 
Research and development 
Sales and marketing 
General and administrative 
Depreciation and amortization 
Total costs and expenses 

Income from operations 
Operating margin 

Year Ended December 31, 

2015 

2014 
(in thousands) 

% Change vs. Prior Year 

2013 

2015 

2014 

  $ 

  $ 

78,615   
428,078   
49,678   
556,371   

9,938   
184,349   
41,141   
53,859   
48,615   
49,259   
7,764   
394,925   
161,446   

  $ 

  $ 

71,583   
376,023   
44,498   
492,104   

7,110   
169,140   
36,328   
48,953   
52,617   
44,455   
6,377   
364,980   
127,124   

  $ 

  $ 

62,416   
315,901   
36,201   
414,518   

8,724   
142,236   
30,191   
44,549   
44,559   
37,147   
5,825   
313,231   
101,287   

29.0% 

25.8% 

24.4% 

10% 
14% 
12% 
13% 

40% 
9% 
13% 
10% 
-8% 
11% 
22% 
8% 
27% 

15% 
19% 
23% 
19% 

-19% 
19% 
20% 
10% 
18% 
20% 
9% 
17% 
26% 

24 

25 

 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
     
     
     
     
  
  
  
    
  
  
    
  
  
    
    
    
    
    
    
    
  
  
    
  
  
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
    
    
    
  
  
    
  
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
    
    
    
  
    
  
    
  
    
  
    
       
       
  
    
  
  
    
  
  
The Company has three geographic reportable segments: the Americas, EMEA, and APAC. Geographic revenue information is 
based on the location of sale. The revenues represented below are from external customers only. The geographical-based expenses 
include costs of personnel, direct sales, and marketing expenses, and general and administrative costs to support the business. There 
are certain corporate expenses included in the Americas segment that are not charged to the other segments including research and 
development, certain marketing and general and administrative costs that support the global organization, and the amortization of 
acquired developed technology. Included in the Americas costs are all research and development costs, including the costs associated 
with the Company’s India operations. During 2015, 2014 and 2013, we derived the majority of our revenues from sales to customers 
within our Americas segment. The following table summarizes revenue and operating profit by segment:  

Revenue: 
Software license 
Americas 
EMEA 
APAC 
Total software license 

Services 
Americas 
EMEA 
APAC 
Total services 

Hardware and Other 
Americas 
EMEA 
APAC 
Total hardware and other 

Total Revenue 
Americas 
EMEA 
APAC 
Total revenue 

Operating income: 
Americas 
EMEA 
APAC 
Total operating income 

Year Ended December 31, 

2015 

2014 
(in thousands) 

      % Change vs. Prior Year 

2013 

2015 

2014 

   $ 

  $ 

65,307   
9,566   
3,742   
78,615   

  $ 

59,502   
7,505   
4,576   
71,583   

49,574   
7,858   
4,984   
62,416   

352,665   
58,030   
17,383   
428,078   

46,504   
2,480   
694   
49,678   

464,476   
70,076   
21,819   
556,371   

133,823   
22,310   
5,313   
161,446   

  $ 

  $ 

  $ 

301,025   
51,440   
23,558   
376,023   

41,437   
1,910   
1,151   
44,498   

401,964   
60,855   
29,285   
492,104   

101,936   
15,313   
9,875   
127,124   

  $ 

  $ 

  $ 

254,934   
41,020   
19,947   
315,901   

33,836   
1,536   
829   
36,201   

338,344   
50,414   
25,760   
414,518   

83,451   
10,288   
7,548   
101,287   

   $ 

   $ 

   $ 

10% 
27% 
-18% 
10% 

17% 
13% 
-26% 
14% 

12% 
30% 
-40% 
12% 

16% 
15% 
-25% 
13% 

31% 
46% 
-46% 
27% 

20% 
-4% 
-8% 
15% 

18% 
25% 
18% 
19% 

22% 
24% 
39% 
23% 

19% 
21% 
14% 
19% 

22% 
49% 
31% 
26% 

The consolidated results of our operations for the years ended December 31, 2015, 2014 and 2013 are discussed below.  

Revenue  

Our revenue consists of fees generated from the licensing and hosting of software; fees from professional services, customer 

support services and software enhancements; hardware sales of complementary radio frequency and computer equipment; and other 

revenue representing amounts associated with reimbursements from customers for out-of-pocket expenses.  

Year Ended December 31, 

% Change vs. Prior 

   2015 

     2014 

     2013 

     2015 

      2014 

      2015 

      2014 

      2013 

Year 

% of Total Revenue 

(in thousands) 

Software license 

   $  78,615       $  71,583       $  62,416      

Services 

Hardware and other 

Total revenue 

  428,078      

  376,023      

  315,901      

   49,678      

   44,498      

   36,201      

   $ 556,371       $ 492,104       $ 414,518      

10 %      

14 %      

12 %      

13 %      

15 %   

19 %   

23 %   

19 %   

14 %      

77 %      

9 %      

15 %      

76 %      

9 %      

15 % 

76 % 

9 % 

100 %      

100 %      

100 % 

License revenue  

Year 2015 compared with year 2014  

License revenue increased $7.0 million, or 10%, to $78.6 million in 2015 compared to 2014. We completed twenty one and fifteen 

large new deals greater than $1.0 million in 2015 and 2014, respectively. Our Americas and EMEA license revenue increased $5.8 

million and $2.0 million, respectively, while APAC license revenue decreased $0.8 million over 2014.  

The license sales percentage mix across our product suite in 2015 was approximately 65% warehouse management solutions and 

35% non-warehouse management solutions. Our warehouse management solutions increased $10.0 million, or 25%, in 2015 

compared to 2014, and non-warehouse management solutions decreased $3.0 million, or 9%, in 2015 over 2014.  

Year 2014 compared with year 2013  

License revenue increased $9.2 million, or 15%, to $71.6 million in 2014 compared to 2013. We completed fifteen and fourteen 

large new deals greater than $1.0 million in 2014 and 2013, respectively. Our Americas license revenue increased $9.9 million, while 

EMEA and APAC license revenue decreased $0.3 million and $0.4 million, respectively, over 2013.  

The license sales percentage mix across our product suite in 2014 was approximately 55% warehouse management solutions and 

45% non-warehouse management solutions. Our warehouse management solutions increased $0.7 million, or 2%, in 2014 compared 

to 2013, and non-warehouse management solutions increased $8.5 million, or 37%, in 2014 over 2013.  

Services revenue increased $52.1 million, or 14%, in 2015 compared to 2014 due to a $44.6 million, or 17%, increase in 

professional services revenue and a $7.5 million, or 6%, increase in CSSE revenue. The Americas and EMEA segments increased 

$51.6 million and $6.6 million, respectively, while the APAC segment decreased $6.1 million, compared to 2014. The increase in 

services revenue is primarily due to a combination of license deals signed and customer-specific initiatives in conjunction with 

Services revenue  

Year 2015 compared with year 2014 

customer upgrade activity.  

Year 2014 compared with year 2013  

Services revenue increased $60.1 million, or 19%, in 2014 compared to 2013 due to a $49.2 million, or 23%, increase in 

professional services revenue and a $10.9 million, or 10%, increase in CSSE revenue. The Americas, EMEA, and APAC segments 

increased $46.1 million, $10.4 million, and $3.6 million, respectively, compared to 2013. The increase in services revenue is primarily 

due to a combination of license deals signed and customer-specific initiatives in conjunction with customer upgrade activity.  

26 

27 

 
 
 
  
  
  
  
    
  
       
  
       
  
  
  
  
     
     
     
     
  
  
       
  
       
  
  
     
    
    
    
    
    
    
  
  
    
  
  
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
    
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
    
    
    
  
       
  
  
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
    
       
  
  
 
 
  
  
  
  
  
  
       
  
    
     
  
  
  
  
  
        
  
  
     
  
        
  
  
     
  
        
  
  
  
  
  
  
  
  
  
  
  
  
 
 
The Company has three geographic reportable segments: the Americas, EMEA, and APAC. Geographic revenue information is 

based on the location of sale. The revenues represented below are from external customers only. The geographical-based expenses 

include costs of personnel, direct sales, and marketing expenses, and general and administrative costs to support the business. There 

are certain corporate expenses included in the Americas segment that are not charged to the other segments including research and 

development, certain marketing and general and administrative costs that support the global organization, and the amortization of 

acquired developed technology. Included in the Americas costs are all research and development costs, including the costs associated 

with the Company’s India operations. During 2015, 2014 and 2013, we derived the majority of our revenues from sales to customers 

within our Americas segment. The following table summarizes revenue and operating profit by segment:  

Revenue  

Our revenue consists of fees generated from the licensing and hosting of software; fees from professional services, customer 
support services and software enhancements; hardware sales of complementary radio frequency and computer equipment; and other 
revenue representing amounts associated with reimbursements from customers for out-of-pocket expenses.  

Year Ended December 31, 

% Change vs. Prior 
Year 

% of Total Revenue 

   2015 

     2013 

     2014 
(in thousands) 
   $  78,615       $  71,583       $  62,416      
  315,901      
   36,201      
   $ 556,371       $ 492,104       $ 414,518      

  376,023      
   44,498      

  428,078      
   49,678      

     2015 

      2014 

      2015 

      2014 

      2013 

10 %      
14 %      
12 %      
13 %      

15 %   
19 %   
23 %   
19 %   

14 %      
77 %      
9 %      
100 %      

15 %      
76 %      
9 %      
100 %      

15 % 
76 % 
9 % 
100 % 

Year Ended December 31, 

      % Change vs. Prior Year 

2015 

2014 

2013 

2015 

2014 

(in thousands) 

   $ 

65,307   

  $ 

59,502   

  $ 

Software license 
Services 
Hardware and other 
Total revenue 

Revenue: 

Software license 

Americas 

EMEA 

APAC 

Total software license 

Services 

Americas 

EMEA 

APAC 

Total services 

Hardware and Other 

Americas 

EMEA 

APAC 

Total hardware and other 

Total Revenue 

Americas 

EMEA 

APAC 

Total revenue 

Operating income: 

Americas 

EMEA 

APAC 

9,566   

3,742   

78,615   

352,665   

58,030   

17,383   

428,078   

46,504   

2,480   

694   

49,678   

464,476   

70,076   

21,819   

7,505   

4,576   

71,583   

301,025   

51,440   

23,558   

376,023   

41,437   

1,910   

1,151   

44,498   

401,964   

60,855   

29,285   

49,574   

7,858   

4,984   

62,416   

254,934   

41,020   

19,947   

315,901   

33,836   

1,536   

829   

36,201   

338,344   

50,414   

25,760   

   $ 

556,371   

  $ 

492,104   

  $ 

414,518   

   $ 

133,823   

  $ 

101,936   

  $ 

22,310   

5,313   

15,313   

9,875   

83,451   

10,288   

7,548   

10% 

27% 

-18% 

10% 

17% 

13% 

-26% 

14% 

12% 

30% 

-40% 

12% 

16% 

15% 

-25% 

13% 

31% 

46% 

-46% 

27% 

20% 

-4% 

-8% 

15% 

18% 

25% 

18% 

19% 

22% 

24% 

39% 

23% 

19% 

21% 

14% 

19% 

22% 

49% 

31% 

26% 

Total operating income 

   $ 

161,446   

  $ 

127,124   

  $ 

101,287   

License revenue  
Year 2015 compared with year 2014  

License revenue increased $7.0 million, or 10%, to $78.6 million in 2015 compared to 2014. We completed twenty one and fifteen 

large new deals greater than $1.0 million in 2015 and 2014, respectively. Our Americas and EMEA license revenue increased $5.8 
million and $2.0 million, respectively, while APAC license revenue decreased $0.8 million over 2014.  

The license sales percentage mix across our product suite in 2015 was approximately 65% warehouse management solutions and 

35% non-warehouse management solutions. Our warehouse management solutions increased $10.0 million, or 25%, in 2015 
compared to 2014, and non-warehouse management solutions decreased $3.0 million, or 9%, in 2015 over 2014.  

Year 2014 compared with year 2013  

License revenue increased $9.2 million, or 15%, to $71.6 million in 2014 compared to 2013. We completed fifteen and fourteen 
large new deals greater than $1.0 million in 2014 and 2013, respectively. Our Americas license revenue increased $9.9 million, while 
EMEA and APAC license revenue decreased $0.3 million and $0.4 million, respectively, over 2013.  

The license sales percentage mix across our product suite in 2014 was approximately 55% warehouse management solutions and 
45% non-warehouse management solutions. Our warehouse management solutions increased $0.7 million, or 2%, in 2014 compared 
to 2013, and non-warehouse management solutions increased $8.5 million, or 37%, in 2014 over 2013.  

Services revenue  
Year 2015 compared with year 2014 

Services revenue increased $52.1 million, or 14%, in 2015 compared to 2014 due to a $44.6 million, or 17%, increase in 

professional services revenue and a $7.5 million, or 6%, increase in CSSE revenue. The Americas and EMEA segments increased 
$51.6 million and $6.6 million, respectively, while the APAC segment decreased $6.1 million, compared to 2014. The increase in 
services revenue is primarily due to a combination of license deals signed and customer-specific initiatives in conjunction with 
customer upgrade activity.  

The consolidated results of our operations for the years ended December 31, 2015, 2014 and 2013 are discussed below.  

Year 2014 compared with year 2013  

Services revenue increased $60.1 million, or 19%, in 2014 compared to 2013 due to a $49.2 million, or 23%, increase in 

professional services revenue and a $10.9 million, or 10%, increase in CSSE revenue. The Americas, EMEA, and APAC segments 
increased $46.1 million, $10.4 million, and $3.6 million, respectively, compared to 2013. The increase in services revenue is primarily 
due to a combination of license deals signed and customer-specific initiatives in conjunction with customer upgrade activity.  

26 

27 

 
 
 
  
  
  
  
    
  
       
  
       
  
  
  
  
     
     
     
     
  
  
       
  
       
  
  
     
    
    
    
    
    
    
  
  
    
  
  
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
    
       
  
  
     
    
    
    
    
    
    
  
       
  
  
     
    
    
    
    
    
    
  
       
  
  
    
       
  
     
    
    
    
       
  
     
    
    
    
       
  
    
       
  
  
 
 
  
  
  
  
  
  
       
  
    
     
  
  
  
  
  
        
  
  
     
  
        
  
  
     
  
        
  
  
  
  
  
  
  
  
  
  
  
  
 
 
Hardware and other  

Operating Expenses  

Sales of hardware increased $3.9 million to $29.5 million in 2015 compared to $25.6 million in 2014. Sales of hardware increased 

$4.7 million to $25.6 million in 2014 compared to $20.9 million in 2013. The majority of hardware sales are derived from our 
Americas segment. Sales of hardware are largely dependent upon customer-specific desires, which fluctuate. Other revenue represents 
reimbursements for professional service travel expenses that are required to be classified as revenue and are included in hardware and 
other revenue. Reimbursements by customers for out-of-pocket expenses were approximately $20.2 million, $18.9 million, and $15.3 
million for 2015, 2014 and 2013, respectively.  

Cost of Revenue  

Cost of software license 
Cost of services 
Cost of hardware and other 
Total cost of revenue 

Cost of License  

Year Ended December 31, 

% Change vs. Prior 
Year 

2015 

     2014 

      2013 

      2015 

     2014 

(in thousands) 

Research and development 

Sales and marketing 

General and administrative 

Depreciation and amortization 

Operating expenses 

Research and Development  

   $ 

9,938       $ 

7,110   
  184,349          169,140   
   41,141          36,328   
   $  235,428       $  212,578   

  $ 
8,724   
     142,236   
     30,191   
  $  181,151   

     40% 
     9% 
     13% 
     11% 

-19% 
       19% 
       20% 
       17% 

Our principal research and development (R&D) activities during 2015, 2014 and 2013 focused on the expansion and integration of 

new products and releases, while expanding the product footprint of our software solution suites in Supply Chain, Inventory 

Optimization and Omni-Channel including point-of-sale and table retailing. The Manhattan Platform provides not only a sophisticated 

service oriented, architecture based framework, but a platform that facilitates the integration with Enterprise Resource Planning (ERP) 

and other supply chain solutions. 

Cost of license consists of the costs associated with software reproduction; hosting services; media, packaging and delivery, 
documentation, and other related costs; and royalties on third-party software sold with or as part of our products. In 2015, cost of 
license increased by $2.8 million, or 40% compared to 2014 principally due to a $1.7 million increase in cost of third-party software 
license fees and a $0.7 million increase in cost of hosting over the prior year. In 2014, cost of license decreased by $1.6 million, or 
19% compared to 2013 principally due to decreased cost of royalties and third party software license fees over the prior year.  

Cost of Services  
Year 2015 compared with year 2014  

Cost of services consists primarily of salaries and other personnel-related expenses of employees dedicated to professional and 
technical services and customer support services. The $15.2 million, or 9%, increase in cost of services in 2015 compared to 2014 was 
principally due increased headcount to support business growth resulting in a $13.5 million increase in compensation, other personnel-
related and travel expenses as well as a $1.0 million increase in performance-based compensation expense.  

R&D expenses primarily consist of salaries and other personnel-related costs for personnel involved in our research and 

development activities. Research and development expenses in 2014 increased by $4.4 million, or 10%, compared to 2013. This 

increase is primarily due to a $2.1 million increase in compensation and other personnel-related expenses and a $1.6 million increase 

Year 2014 compared with year 2013  

Cost of services consists primarily of salaries and other personnel-related expenses of employees dedicated to professional and 
technical services and customer support services. The $26.9 million, or 19%, increase in cost of services in 2014 compared to 2013 
was principally due to a $17.7 million increase in compensation, other personnel-related and travel expenses resulting from increased 
headcount in our services organization to support ongoing growth of the business and a $5.8 million increase in performance-based 
compensation expense. In addition, the increase partially resulted from increases in application software costs and temporary 
contracted personnel. 

Cost of Hardware and other  

In 2015, cost of hardware increased $3.5 million to $21.2 million from $17.7 million in 2014 on increased sales of hardware. In 
2014, cost of hardware increased $2.6 million to $17.7 million from $15.1 million in 2013 on increased sales of hardware. Cost of 
hardware and other includes professional services billed travel expenses reimbursed by customers of approximately $19.9 million, 
$18.6 million, and $15.1 million for 2015, 2014 and 2013, respectively. Changes in amounts of out-of-pocket expenses correlate to 
changes in amounts of services revenue.  

Sales and marketing expenses include salaries, commissions, travel and other personnel-related costs and the costs of our marketing 

and alliance programs and related activities. Sales and marketing expenses decreased by $4.0 million, or 8%, in 2015 compared to 

2014. This decrease was mainly attributable to the decrease in performance-based compensation expense of $3.7 million. 

Year 2014 compared with year 2013  

Sales and marketing expenses include salaries, commissions, travel and other personnel-related costs and the costs of our marketing 

and alliance programs and related activities. Sales and marketing expenses increased by $8.1 million, or 18%, in 2014 compared to 

2013. This increase was mainly attributable to the increase in performance-based compensation expense of $6.0 million and a $1.3 

million increase in compensation and other personnel-related expenses, including temporary contracted personnel.  

28 

29 

Year Ended December 31, 

% Change vs. Prior 

Year 

2015 

      2014 

      2013 

      2015 

      2014 

(in thousands) 

   $  53,859   

  $  48,953   

  $  44,549   

     10% 

        10% 

      48,615   

     52,617   

     44,559   

-8% 

        18% 

      49,259   

     44,455   

     37,147   

     11% 

        20% 

7,764   

6,377   

5,825   

     22% 

9% 

   $  159,497   

  $  152,402   

  $  132,080   

5% 

        15% 

For the years ended December 31, 2015, 2014 and 2013, we did not capitalize any R&D costs because the costs incurred following 

the attainment of technological feasibility for the related software product through the date of general release were insignificant.  

Year 2015 compared with year 2014  

R&D expenses primarily consist of salaries and other personnel-related costs for personnel involved in our research and 

development activities. Research and development expenses in 2015 increased by $4.9 million, or 10%, compared to 2014. This 

increase is primarily due to a $3.4 million increase in compensation and other personnel-related expenses, a $0.6 million increase in 

temporary contracted personnel, and a $0.6 million increase in performance-based bonus expense.  

Year 2014 compared with year 2013  

in performance-based bonus expense.  

Sales and Marketing  

Year 2015 compared with year 2014  

 
 
  
  
  
  
  
  
  
  
      
  
       
  
     
  
  
  
  
  
  
           
           
  
  
     
  
      
  
       
  
         
         
  
      
  
  
  
  
  
  
 
 
 
  
  
  
  
  
  
  
  
       
  
       
  
     
  
  
  
  
  
  
  
    
  
  
    
  
  
  
    
  
       
  
       
  
       
  
       
  
  
  
    
  
  
     
    
    
       
  
    
  
 
Hardware and other  

Operating Expenses  

Sales of hardware increased $3.9 million to $29.5 million in 2015 compared to $25.6 million in 2014. Sales of hardware increased 

$4.7 million to $25.6 million in 2014 compared to $20.9 million in 2013. The majority of hardware sales are derived from our 

Americas segment. Sales of hardware are largely dependent upon customer-specific desires, which fluctuate. Other revenue represents 

reimbursements for professional service travel expenses that are required to be classified as revenue and are included in hardware and 

other revenue. Reimbursements by customers for out-of-pocket expenses were approximately $20.2 million, $18.9 million, and $15.3 

million for 2015, 2014 and 2013, respectively.  

Research and development 
Sales and marketing 
General and administrative 
Depreciation and amortization 
Operating expenses 

Research and Development  

Year Ended December 31, 

% Change vs. Prior 
Year 

2015 

      2014 

      2013 

      2015 

      2014 

(in thousands) 

   $  53,859   
      48,615   
      49,259   
7,764   
   $  159,497   

  $  48,953   
     52,617   
     44,455   
6,377   
  $  152,402   

  $  44,549   
     44,559   
     37,147   
5,825   
  $  132,080   

     10% 
-8% 
     11% 
     22% 
5% 

        10% 
        18% 
        20% 
9% 
        15% 

Our principal research and development (R&D) activities during 2015, 2014 and 2013 focused on the expansion and integration of 

new products and releases, while expanding the product footprint of our software solution suites in Supply Chain, Inventory 
Optimization and Omni-Channel including point-of-sale and table retailing. The Manhattan Platform provides not only a sophisticated 
service oriented, architecture based framework, but a platform that facilitates the integration with Enterprise Resource Planning (ERP) 
and other supply chain solutions. 

For the years ended December 31, 2015, 2014 and 2013, we did not capitalize any R&D costs because the costs incurred following 

the attainment of technological feasibility for the related software product through the date of general release were insignificant.  

Year 2015 compared with year 2014  

R&D expenses primarily consist of salaries and other personnel-related costs for personnel involved in our research and 
development activities. Research and development expenses in 2015 increased by $4.9 million, or 10%, compared to 2014. This 
increase is primarily due to a $3.4 million increase in compensation and other personnel-related expenses, a $0.6 million increase in 
temporary contracted personnel, and a $0.6 million increase in performance-based bonus expense.  

Year 2014 compared with year 2013  

R&D expenses primarily consist of salaries and other personnel-related costs for personnel involved in our research and 
development activities. Research and development expenses in 2014 increased by $4.4 million, or 10%, compared to 2013. This 
increase is primarily due to a $2.1 million increase in compensation and other personnel-related expenses and a $1.6 million increase 
in performance-based bonus expense.  

Sales and Marketing  
Year 2015 compared with year 2014  

Sales and marketing expenses include salaries, commissions, travel and other personnel-related costs and the costs of our marketing 

and alliance programs and related activities. Sales and marketing expenses decreased by $4.0 million, or 8%, in 2015 compared to 
2014. This decrease was mainly attributable to the decrease in performance-based compensation expense of $3.7 million. 

Year 2014 compared with year 2013  

Sales and marketing expenses include salaries, commissions, travel and other personnel-related costs and the costs of our marketing 

and alliance programs and related activities. Sales and marketing expenses increased by $8.1 million, or 18%, in 2014 compared to 
2013. This increase was mainly attributable to the increase in performance-based compensation expense of $6.0 million and a $1.3 
million increase in compensation and other personnel-related expenses, including temporary contracted personnel.  

28 

29 

Cost of Revenue  

Cost of software license 

Cost of services 

Cost of hardware and other 

Total cost of revenue 

Cost of License  

Year Ended December 31, 

% Change vs. Prior 

Year 

2015 

     2014 

      2013 

      2015 

     2014 

(in thousands) 

   $ 

9,938       $ 

7,110   

  $ 

8,724   

     40% 

-19% 

  184,349          169,140   

     142,236   

     9% 

       19% 

   41,141          36,328   

     30,191   

     13% 

       20% 

   $  235,428       $  212,578   

  $  181,151   

     11% 

       17% 

Cost of license consists of the costs associated with software reproduction; hosting services; media, packaging and delivery, 

documentation, and other related costs; and royalties on third-party software sold with or as part of our products. In 2015, cost of 

license increased by $2.8 million, or 40% compared to 2014 principally due to a $1.7 million increase in cost of third-party software 

license fees and a $0.7 million increase in cost of hosting over the prior year. In 2014, cost of license decreased by $1.6 million, or 

19% compared to 2013 principally due to decreased cost of royalties and third party software license fees over the prior year.  

Cost of Services  

Year 2015 compared with year 2014  

Cost of services consists primarily of salaries and other personnel-related expenses of employees dedicated to professional and 

technical services and customer support services. The $15.2 million, or 9%, increase in cost of services in 2015 compared to 2014 was 

principally due increased headcount to support business growth resulting in a $13.5 million increase in compensation, other personnel-

related and travel expenses as well as a $1.0 million increase in performance-based compensation expense.  

Year 2014 compared with year 2013  

Cost of services consists primarily of salaries and other personnel-related expenses of employees dedicated to professional and 

technical services and customer support services. The $26.9 million, or 19%, increase in cost of services in 2014 compared to 2013 

was principally due to a $17.7 million increase in compensation, other personnel-related and travel expenses resulting from increased 

headcount in our services organization to support ongoing growth of the business and a $5.8 million increase in performance-based 

compensation expense. In addition, the increase partially resulted from increases in application software costs and temporary 

contracted personnel. 

Cost of Hardware and other  

In 2015, cost of hardware increased $3.5 million to $21.2 million from $17.7 million in 2014 on increased sales of hardware. In 

2014, cost of hardware increased $2.6 million to $17.7 million from $15.1 million in 2013 on increased sales of hardware. Cost of 

hardware and other includes professional services billed travel expenses reimbursed by customers of approximately $19.9 million, 

$18.6 million, and $15.1 million for 2015, 2014 and 2013, respectively. Changes in amounts of out-of-pocket expenses correlate to 

changes in amounts of services revenue.  

 
 
  
  
  
  
  
  
  
  
      
  
       
  
     
  
  
  
  
  
  
           
           
  
  
     
  
      
  
       
  
         
         
  
      
  
  
  
  
  
  
 
 
 
  
  
  
  
  
  
  
  
       
  
       
  
     
  
  
  
  
  
  
  
    
  
  
    
  
  
  
    
  
       
  
       
  
       
  
       
  
  
  
    
  
  
     
    
    
       
  
    
  
 
General and Administrative  
Year 2015 compared with year 2014  

foreign currency gain of $0.7 million in 2013. The foreign currency gains and losses mainly resulted from gains or losses on 

intercompany transactions denominated in foreign currencies with subsidiaries due to the fluctuation of the U.S. dollar relative to other 

foreign currencies, primarily the Indian Rupee.  

General and administrative expenses consist primarily of salaries and other personnel-related costs of executive, financial, human 

resources, information technology, and administrative personnel, as well as facilities, legal, insurance, accounting, and other 
administrative expenses. General and administrative expenses increased $4.8 million, or 11%, in 2015 primarily attributable to an 
increase of $3.6 million in compensation and other personnel-related expenses, and an increase of $1.1 million in professional fees. 

Income Tax Provision  

Year 2014 compared with year 2013  

General and administrative expenses consist primarily of salaries and other personnel-related costs of executive, financial, human 

The effective tax rate in 2014 increased from 2013 mainly due to increases in state tax rates. Additionally, the 2013 tax year 

resources, information technology, and administrative personnel, as well as facilities, legal, insurance, accounting, and other 
administrative expenses. General and administrative expenses increased $7.3 million, or 20%, in 2014 primarily attributable to an 
increase of $2.2 million in compensation and other personnel-related expenses, an increase of $1.4 million in temporary contracted 
personnel and an increase of $0.7 million in performance-based bonus expense. The comparison to 2013 was also impacted by the 
$1.6 million reversal in 2013 of a previously expensed transaction tax resulting from the expiration of the tax audit statutes.  

Depreciation and Amortization  

Depreciation expense amounted to $7.3 million, $6.2 million, and $5.8 million 2015, 2014 and 2013, respectively. Amortization of 
intangibles was immaterial in 2015, 2014 and 2013. We have recorded goodwill and other acquisition-related intangible assets as part 
of the purchase accounting associated with various acquisitions.  

Operating Income  

Operating income for the year ended December 31, 2015 increased $34.3 million to $161.4 million, compared to $127.1 million for 

the year ended December 31, 2014. Operating margins were 29.0% for 2015 versus 25.8% for 2014. Operating income and margin 
increased primarily due to strong revenue growth and expense management during the year even though disadvantaged from 
unfavorable foreign currency translation effect of $2.1 million for the year ended December 31, 2015. The unfavorable foreign 
currency translation effect is primarily due to the weakening of the euro and British pound sterling versus the U.S. dollar during the 
year ended December 31, 2015. In 2015, operating income in the Americas and EMEA segments increased by $31.9 million and $7.0 
million, respectively, but decreased in the APAC segment by $4.6 million.  

Operating income for the year ended December 31, 2014 increased $25.8 million to $127.1 million, compared to $101.3 million for 

the year ended December 31, 2013. Operating margins were 25.8% for 2014 versus 24.4% for 2013. Operating income and margin 
increased primarily due to strong revenue growth and expense management during the year. Operating income also benefitted over the 
prior year from favorable foreign currency translation effect of $1.2 million for the year ended December 31, 2014, primarily due to 
the weakening of the Indian rupee versus the U.S. dollar during the year ended December 31, 2014. The increase was partially offset 
by a $1.6 million reversal in 2013 of a previously expensed transaction tax resulting from the expiration of the tax audit statutes. 
Operating income in the Americas, EMEA, and APAC segments increased by $18.5 million, $5.0 million, and $2.3 million, 
respectively in 2014.  

Our effective income tax rates were 36.5%, 35.9%, and 34.7% in 2015, 2014 and 2013, respectively. Our effective income tax rate 

takes into account the source of taxable income, domestically by state and internationally by country, and available income tax credits. 

The effective tax rate in 2015 increased from 2014 mainly due to increases in reserves for uncertain tax positions, partially offset by 

increases in estimated utilization of state tax credit carryforwards. 

included the benefit of the reinstatement of the federal research and development tax credit for both the 2012 and 2013 tax years, 

partially offset by decreases in reserves for uncertain tax positions. 

Liquidity and Capital Resources  

During 2015, 2014 and 2013, we funded our business through cash generated from operations. Our cash and investments as of 

December 31, 2015 included $85.0 million held in the U.S. and $43.8 million held by our foreign subsidiaries. We believe that our 

cash balances in the U.S. are sufficient to fund our U.S. operations. In the future, if we elect to repatriate the unremitted earnings of 

our foreign subsidiaries in the form of dividends or otherwise, we would be subject to additional U.S. income taxes which would result 

in a higher effective tax rate. However, our intent is to indefinitely reinvest these funds outside of the U.S. and we do not have a 

current cash requirement need to repatriate cash to the U.S.  

Our cash flow from operating activities totaled $120.2 million, $94.2 million, and $89.4 million in 2015, 2014 and 2013, 

respectively. Typical factors affecting our cash provided by operating activities include our level of revenue and earnings for the 

period, the timing and amount of employee bonus payments and income tax payments, and the timing of cash collections from our 

customers which is our primary source of operating cash flow. Cash flow from operating activities for 2015 increased $26.0 million 

compared to 2014 primarily attributable to higher revenue and net earnings. Cash flow from operating activities for 2014 increased 

$4.8 million compared to 2013 primarily attributable to higher revenue and net earnings offset slightly by higher cash paid for income 

taxes. Days sales outstanding was 63 at December 31, 2015 and 61 at both December 31, 2014 and 2013, reflecting solid cash 

collections.  

Our investing activities used cash of approximately $13.5 million, $12.7 million, and $7.8 million in 2015, 2014 and 2013, 

respectively. The use of cash for investing activities for the year ended December 31, 2015 was for capital expenditures of 

approximately $11.5 million to support company growth and net purchases of $2.0 million in investments. The use of cash for 

investing activities for the year ended December 31, 2014 was for capital expenditures of approximately $9.4 million, $2.8 million 

payment in connection with the asset acquisition of Global Bay Mobile Technologies, and net purchases of $0.5 million in 

investments. The use of cash for investing activities for the year ended December 31, 2013 was for capital expenditures of 

approximately $4.7 million and net purchases of $3.1 million in investments.  

Our financing activities used cash of approximately $102.3 million, $89.1 million, and $51.8 million in 2015, 2014 and 2013, 

respectively. The principal use of cash for financing activities for the year ended December 31, 2015 was to purchase approximately 

$112.1 million of our common stock, including $10.5 million for shares withheld for taxes due upon vesting of restricted stock, 

partially offset by proceeds generated from options exercised of $0.7 million and a $9.1 million excess tax benefit related to the 

exercise of stock options and vesting of restricted stock awards. The principal use of cash for financing activities for the year ended 

December 31, 2014 was to purchase approximately $99.2 million of our common stock, including $8.1 million for shares withheld for 

taxes due upon vesting of restricted stock, partially offset by proceeds generated from options exercised of $1.6 million and a $8.6 

million excess tax benefit related to the exercise of stock options and vesting of restricted stock awards. The principal use of cash for 

financing activities for the year ended December 31, 2013 was to purchase approximately $64.2 million of our common stock, 

including $5.0 million for shares withheld for taxes due upon vesting of restricted stock, partially offset by proceeds generated from 

options exercised of $5.8 million and a $6.6 million excess tax benefit related to the exercise of stock options and vesting of restricted 

stock awards. In January 2016, our Board of Directors increased our remaining share repurchase authority to a total of $50 million.  

Periodically, opportunities may arise to grow our business through the acquisition of complementary products, and technologies. 

Any material acquisition could result in a decrease to our working capital depending on the amount, timing, and nature of the 

consideration to be paid. We believe that our existing cash and investments will be sufficient to meet our working capital and capital 

expenditure needs at least for the next twelve months, although there can be no assurance that this will be the case. In 2016, we 

anticipate that our priorities for use of cash will be similar to prior years, with our first priority being continued investment in product 

development and profitably growing our business to extend our market leadership. We will continue to evaluate acquisition 

Other income, net primarily includes interest income, foreign currency gains and losses, and other non-operating expenses. Interest 

income was $1.3 million for the years ended December 31, 2015 and 2014, and $1.2 million for the year ended December 31, 2013. 
The weighted-average interest rate earned on cash and investments was approximately 1% for the years ended December 31, 2015, 
2014 and 2013. We recorded a net foreign currency loss of $0.1 million and $0.4 million in 2015 and 2014, respectively, and a net 

30 

31 

Other Income and Income Taxes  

Other income, net 
Income tax provision 

Other Income, net  

Year Ended December 31, 

% Change vs. Prior 
Year 

2015 

     2014 

      2013 

      2015 

     2014 

1,822         60% 
874      $ 
   59,366          45,998         35,813         29% 

-52% 
       28% 

1,395       $ 

   $ 

 
 
 
  
  
  
  
  
  
  
  
      
  
       
  
     
  
  
  
  
  
     
  
      
  
       
  
       
  
      
  
  
      
  
  
  
 
 
General and Administrative  

Year 2015 compared with year 2014  

General and administrative expenses consist primarily of salaries and other personnel-related costs of executive, financial, human 

resources, information technology, and administrative personnel, as well as facilities, legal, insurance, accounting, and other 

administrative expenses. General and administrative expenses increased $4.8 million, or 11%, in 2015 primarily attributable to an 

increase of $3.6 million in compensation and other personnel-related expenses, and an increase of $1.1 million in professional fees. 

Year 2014 compared with year 2013  

General and administrative expenses consist primarily of salaries and other personnel-related costs of executive, financial, human 

resources, information technology, and administrative personnel, as well as facilities, legal, insurance, accounting, and other 

administrative expenses. General and administrative expenses increased $7.3 million, or 20%, in 2014 primarily attributable to an 

increase of $2.2 million in compensation and other personnel-related expenses, an increase of $1.4 million in temporary contracted 

personnel and an increase of $0.7 million in performance-based bonus expense. The comparison to 2013 was also impacted by the 

$1.6 million reversal in 2013 of a previously expensed transaction tax resulting from the expiration of the tax audit statutes.  

Depreciation expense amounted to $7.3 million, $6.2 million, and $5.8 million 2015, 2014 and 2013, respectively. Amortization of 

intangibles was immaterial in 2015, 2014 and 2013. We have recorded goodwill and other acquisition-related intangible assets as part 

of the purchase accounting associated with various acquisitions.  

Depreciation and Amortization  

Operating Income  

Operating income for the year ended December 31, 2015 increased $34.3 million to $161.4 million, compared to $127.1 million for 

the year ended December 31, 2014. Operating margins were 29.0% for 2015 versus 25.8% for 2014. Operating income and margin 

increased primarily due to strong revenue growth and expense management during the year even though disadvantaged from 

unfavorable foreign currency translation effect of $2.1 million for the year ended December 31, 2015. The unfavorable foreign 

currency translation effect is primarily due to the weakening of the euro and British pound sterling versus the U.S. dollar during the 

year ended December 31, 2015. In 2015, operating income in the Americas and EMEA segments increased by $31.9 million and $7.0 

million, respectively, but decreased in the APAC segment by $4.6 million.  

Operating income for the year ended December 31, 2014 increased $25.8 million to $127.1 million, compared to $101.3 million for 

the year ended December 31, 2013. Operating margins were 25.8% for 2014 versus 24.4% for 2013. Operating income and margin 

increased primarily due to strong revenue growth and expense management during the year. Operating income also benefitted over the 

prior year from favorable foreign currency translation effect of $1.2 million for the year ended December 31, 2014, primarily due to 

the weakening of the Indian rupee versus the U.S. dollar during the year ended December 31, 2014. The increase was partially offset 

by a $1.6 million reversal in 2013 of a previously expensed transaction tax resulting from the expiration of the tax audit statutes. 

Operating income in the Americas, EMEA, and APAC segments increased by $18.5 million, $5.0 million, and $2.3 million, 

respectively in 2014.  

Other Income and Income Taxes  

Other income, net 

Income tax provision 

Other Income, net  

Year Ended December 31, 

% Change vs. Prior 

Year 

2015 

     2014 

      2013 

      2015 

     2014 

   $ 

1,395       $ 

874      $ 

1,822         60% 

-52% 

   59,366          45,998         35,813         29% 

       28% 

Other income, net primarily includes interest income, foreign currency gains and losses, and other non-operating expenses. Interest 

income was $1.3 million for the years ended December 31, 2015 and 2014, and $1.2 million for the year ended December 31, 2013. 

The weighted-average interest rate earned on cash and investments was approximately 1% for the years ended December 31, 2015, 

2014 and 2013. We recorded a net foreign currency loss of $0.1 million and $0.4 million in 2015 and 2014, respectively, and a net 

foreign currency gain of $0.7 million in 2013. The foreign currency gains and losses mainly resulted from gains or losses on 
intercompany transactions denominated in foreign currencies with subsidiaries due to the fluctuation of the U.S. dollar relative to other 
foreign currencies, primarily the Indian Rupee.  

Income Tax Provision  

Our effective income tax rates were 36.5%, 35.9%, and 34.7% in 2015, 2014 and 2013, respectively. Our effective income tax rate 
takes into account the source of taxable income, domestically by state and internationally by country, and available income tax credits. 
The effective tax rate in 2015 increased from 2014 mainly due to increases in reserves for uncertain tax positions, partially offset by 
increases in estimated utilization of state tax credit carryforwards. 

The effective tax rate in 2014 increased from 2013 mainly due to increases in state tax rates. Additionally, the 2013 tax year 
included the benefit of the reinstatement of the federal research and development tax credit for both the 2012 and 2013 tax years, 
partially offset by decreases in reserves for uncertain tax positions. 

Liquidity and Capital Resources  

During 2015, 2014 and 2013, we funded our business through cash generated from operations. Our cash and investments as of 
December 31, 2015 included $85.0 million held in the U.S. and $43.8 million held by our foreign subsidiaries. We believe that our 
cash balances in the U.S. are sufficient to fund our U.S. operations. In the future, if we elect to repatriate the unremitted earnings of 
our foreign subsidiaries in the form of dividends or otherwise, we would be subject to additional U.S. income taxes which would result 
in a higher effective tax rate. However, our intent is to indefinitely reinvest these funds outside of the U.S. and we do not have a 
current cash requirement need to repatriate cash to the U.S.  

Our cash flow from operating activities totaled $120.2 million, $94.2 million, and $89.4 million in 2015, 2014 and 2013, 
respectively. Typical factors affecting our cash provided by operating activities include our level of revenue and earnings for the 
period, the timing and amount of employee bonus payments and income tax payments, and the timing of cash collections from our 
customers which is our primary source of operating cash flow. Cash flow from operating activities for 2015 increased $26.0 million 
compared to 2014 primarily attributable to higher revenue and net earnings. Cash flow from operating activities for 2014 increased 
$4.8 million compared to 2013 primarily attributable to higher revenue and net earnings offset slightly by higher cash paid for income 
taxes. Days sales outstanding was 63 at December 31, 2015 and 61 at both December 31, 2014 and 2013, reflecting solid cash 
collections.  

Our investing activities used cash of approximately $13.5 million, $12.7 million, and $7.8 million in 2015, 2014 and 2013, 

respectively. The use of cash for investing activities for the year ended December 31, 2015 was for capital expenditures of 
approximately $11.5 million to support company growth and net purchases of $2.0 million in investments. The use of cash for 
investing activities for the year ended December 31, 2014 was for capital expenditures of approximately $9.4 million, $2.8 million 
payment in connection with the asset acquisition of Global Bay Mobile Technologies, and net purchases of $0.5 million in 
investments. The use of cash for investing activities for the year ended December 31, 2013 was for capital expenditures of 
approximately $4.7 million and net purchases of $3.1 million in investments.  

Our financing activities used cash of approximately $102.3 million, $89.1 million, and $51.8 million in 2015, 2014 and 2013, 
respectively. The principal use of cash for financing activities for the year ended December 31, 2015 was to purchase approximately 
$112.1 million of our common stock, including $10.5 million for shares withheld for taxes due upon vesting of restricted stock, 
partially offset by proceeds generated from options exercised of $0.7 million and a $9.1 million excess tax benefit related to the 
exercise of stock options and vesting of restricted stock awards. The principal use of cash for financing activities for the year ended 
December 31, 2014 was to purchase approximately $99.2 million of our common stock, including $8.1 million for shares withheld for 
taxes due upon vesting of restricted stock, partially offset by proceeds generated from options exercised of $1.6 million and a $8.6 
million excess tax benefit related to the exercise of stock options and vesting of restricted stock awards. The principal use of cash for 
financing activities for the year ended December 31, 2013 was to purchase approximately $64.2 million of our common stock, 
including $5.0 million for shares withheld for taxes due upon vesting of restricted stock, partially offset by proceeds generated from 
options exercised of $5.8 million and a $6.6 million excess tax benefit related to the exercise of stock options and vesting of restricted 
stock awards. In January 2016, our Board of Directors increased our remaining share repurchase authority to a total of $50 million.  

Periodically, opportunities may arise to grow our business through the acquisition of complementary products, and technologies. 

Any material acquisition could result in a decrease to our working capital depending on the amount, timing, and nature of the 
consideration to be paid. We believe that our existing cash and investments will be sufficient to meet our working capital and capital 
expenditure needs at least for the next twelve months, although there can be no assurance that this will be the case. In 2016, we 
anticipate that our priorities for use of cash will be similar to prior years, with our first priority being continued investment in product 
development and profitably growing our business to extend our market leadership. We will continue to evaluate acquisition 

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opportunities that are complementary to our product footprint and technology direction. We will also continue to weigh our share 
repurchase options against cash for acquisitions and investing in the business. At this time, we do not anticipate any borrowing 
requirements in 2016 for general corporate purposes.  

New Accounting Pronouncements  

In May 2014, the Financial Accounting Standards Board (FASB) issued guidance codified in Accounting Standard Codification 

(ASC) 606, Revenue Recognition – Revenue from Contracts with Customers, which will replace substantially all current revenue 
recognition guidance once it becomes effective. The new standard provides accounting guidance for all revenue arising from contracts 
with customers and affects all entities that enter into contracts to provide goods or services to their customers unless the contracts are 
in the scope of other standards. The new standard is less prescriptive and may require software entities to use more judgment and 
estimates in the revenue recognition process than are required under existing revenue guidance. This guidance is now effective for 
annual and interim periods beginning after December 15, 2017, using either of the following transition methods: (i) a full retrospective 
approach reflecting the application of the standard in each prior reporting period with the option to elect certain practical expedients, 
or (ii) a modified retrospective approach with the cumulative effect of initially adopting the standard recognized at the date of 
adoption (which includes additional footnote disclosures). We are currently evaluating the impact the adoption of this standard will 
have on our Consolidated Financial Statements. 

In April 2015, the FASB issued Accounting Standard Update (ASU) 2015-05, Intangibles – Goodwill and Other – Internal Use 

Software (Subtopic 350-40): Customer’s Accounting for Fees Paid in a Cloud Computing Arrangement.  ASU 2015-05 provides 
guidance to customers about whether a cloud computing arrangement includes a software license. If a cloud computing arrangement 
includes a software license, then the customer should account for the software license element of the arrangement consistent with the 
acquisition of other software licenses. If a cloud computing arrangement does not include a software license, the customer should 
account for the arrangement as a service contract. The guidance will not change GAAP for a customer’s accounting for service 
contracts. This guidance is effective for annual and interim periods beginning after December 15, 2015. We adopted this ASU as of 
December 31, 2015. The adoption of the ASU did not have a material impact on our financial statements. 

In November 2015, the FASB issued ASU 2015-17, Balance Sheet Classification of Deferred Taxes to simplify the presentation 
of the deferred income taxes. The ASU requires that all deferred tax assets and liabilities, along with any related valuation allowance, 
be classified as noncurrent on the balance sheet. The guidance does not change the existing requirement that only permits offsetting 
within a tax-paying component of an entity. This guidance is effective for annual periods beginning after December 15, 2016, and 
interim periods within those annual periods, but may be adopted earlier. We have not adopted this ASU as of December 31, 2015, but 
believe that the adoption of the ASU will not have a material impact on our financial statements. 

Off-Balance Sheet Arrangements and Aggregate Contractual Obligations  

Our principal commitments as of December 31, 2015 consist of obligations under operating leases. We expect to fulfill all of the 

following commitments from our working capital. We have no off-balance sheet arrangements within the meaning of SEC rules.  

Revenue Recognition  

Lease Commitments  

We lease our facilities and some of our equipment under noncancelable operating lease arrangements that expire at various dates 

through 2025. Rent expense for these leases aggregated $6.3 million, $6.3 million, and $5.9 million during 2015, 2014 and 2013, 
respectively.  

The following table summarizes our contractual commitments as of December 31, 2015 (in thousands):  

Total 

2016 

2017 

2018 

2019 

2020 

   Thereafter 

$52,064   

$7,003   

$7,282   

$6,370   

$5,211   

$4,783   

$21,415 

Operating Lease 
Obligations 

Indemnities  

Our customer contracts generally contain infringement indemnity provisions. Under those provisions, we generally agree, subject 
to certain exceptions, to indemnify, defend, and hold harmless the customer in connection with third party claims against the customer 
alleging that the customer’s use of our software products in compliance with their license infringe the third party’s patent, copyright, 
or other intellectual property rights. Conditions to our obligations generally include that we are provided the right to control the 
defense of the claims and, in general, to control settlement negotiations. Those provisions generally provide also that, if the customer 
is prevented from using our software because of a third party infringement claim, our sole obligation (in addition to the 

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33 

indemnification, defense, and hold harmless obligation referred to above) is to, at our expense, (i) procure for the customer the right to 

continue to use the software, (ii) to replace or modify the product so that its use by the customer does not infringe, or, if either of the 

foregoing are not reasonably feasible, to terminate the customer contract and provide a refund of the unamortized portion of the 

customer’s license fee (based on a five year amortization period). Our customer contracts sometimes also require us to indemnify, 

defend, and hold harmless the customer in connection with death, personal injury, or property damage claims made by third parties 

with respect to actions of our personnel or contractors. The indemnity obligations contained in our customer contracts generally have 

no specified expiration date and no specified monetary limitation on liability. We have not previously incurred costs to settle claims or 

pay awards under these indemnification obligations. We account for these indemnity obligations in accordance with FASB guidance 

on accounting for contingencies, and record a liability for these obligations when a loss is probable and reasonably estimable. We have 

not recorded any liabilities for these contracts as of December 31, 2015.  

Warranties  

In general, in our customer contracts we warrant to our customers that our software products will perform in all material respects in 

accordance with our standard published specifications in effect at the time of delivery of the licensed products to the customer for six 

months after first use of the licensed products, but no more than 24 months after execution of the license agreement. Additionally, we 

warrant to our customers that our services will be performed consistent with generally accepted industry standards or specific service 

levels through completion of the agreed upon services. If necessary, we would provide for the estimated cost of product and service 

warranties based on specific warranty claims and claim history. However, we have not incurred significant recurring expense under 

our product or service warranties. As a result, we believe the estimated fair value of these agreements is nominal. Accordingly, we 

have no liabilities recorded for these agreements as of December 31, 2015.  

Application of Critical Accounting Policies and Estimates  

The SEC defines “critical accounting policies” as those that require application of management’s most difficult, subjective, or 

complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain and may 

change in subsequent periods.  

Our consolidated financial statements are prepared in accordance with U.S. generally accepted accounting principles (GAAP). The 

preparation of financial statements in conformity with GAAP requires us to make estimates and assumptions in certain circumstances 

that affect amounts reported in the accompanying consolidated financial statements and related footnotes. We believe that estimates, 

judgments, and assumptions upon which we rely are reasonable based on information available to us at the time that these estimates, 

judgments, and assumptions are made. To the extent there are material differences between those estimates, judgments, or 

assumptions and actual results, our financial statements will be affected. The accounting policies that reflect our more significant 

estimates, judgments, and assumptions are: Revenue Recognition and Accounting for Income Taxes.  

The Company’s revenue consists of fees from the licensing and hosting of software (collectively included in “Software license” 

revenue in the Consolidated Statements of Income), fees from implementation and training services (collectively, “professional 

services”) and customer support services and software enhancements (collectively with professional services revenue included in 

“Services” revenue in the Consolidated Statements of Income), and sales of hardware and other revenue, which consists of 

reimbursements of out-of-pocket expenses incurred in connection with our professional services (collectively included in “Hardware 

and other” revenue in the Consolidated Statements of Income). All revenue is recognized net of any related sales taxes.  

The Company recognizes license revenue when the following criteria are met: (1) a signed contract is obtained covering all 

elements of the arrangement, (2) delivery of the product has occurred, (3) the license fee is fixed or determinable, and (4) collection is 

probable. Revenue recognition for software with multiple-element arrangements requires recognition of revenue using the “residual 

method” when (a) there is vendor-specific objective evidence (VSOE) of the fair values of all undelivered elements in a multiple-

element arrangement that is not accounted for using long-term contract accounting, (b) VSOE of fair value does not exist for one or 

more of the delivered elements in the arrangement, and (c) all other applicable revenue-recognition criteria for software revenue 

recognition are satisfied. For those contracts that contain significant customization or modifications, license revenue is recognized 

using contract accounting.  

The Company allocates revenue to customer support services and software enhancements and any other undelivered elements of 

the arrangement based on VSOE of fair value of each element, and such amounts are deferred until the applicable delivery criteria and 

other revenue recognition criteria have been met. The balance of the revenue, net of any discounts inherent in the arrangement, is 

recognized at the outset of the arrangement using the residual method as the product licenses are delivered. If the Company cannot 

objectively determine the fair value of each undelivered element based on the VSOE of fair value, the Company defers revenue 

recognition until all elements are delivered, all services have been performed, or until fair value can be objectively determined. The 

 
 
 
 
  
  
  
  
  
  
  
  
  
  
 
 
opportunities that are complementary to our product footprint and technology direction. We will also continue to weigh our share 

repurchase options against cash for acquisitions and investing in the business. At this time, we do not anticipate any borrowing 

requirements in 2016 for general corporate purposes.  

New Accounting Pronouncements  

In May 2014, the Financial Accounting Standards Board (FASB) issued guidance codified in Accounting Standard Codification 

(ASC) 606, Revenue Recognition – Revenue from Contracts with Customers, which will replace substantially all current revenue 

recognition guidance once it becomes effective. The new standard provides accounting guidance for all revenue arising from contracts 

with customers and affects all entities that enter into contracts to provide goods or services to their customers unless the contracts are 

in the scope of other standards. The new standard is less prescriptive and may require software entities to use more judgment and 

estimates in the revenue recognition process than are required under existing revenue guidance. This guidance is now effective for 

annual and interim periods beginning after December 15, 2017, using either of the following transition methods: (i) a full retrospective 

approach reflecting the application of the standard in each prior reporting period with the option to elect certain practical expedients, 

or (ii) a modified retrospective approach with the cumulative effect of initially adopting the standard recognized at the date of 

adoption (which includes additional footnote disclosures). We are currently evaluating the impact the adoption of this standard will 

have on our Consolidated Financial Statements. 

In April 2015, the FASB issued Accounting Standard Update (ASU) 2015-05, Intangibles – Goodwill and Other – Internal Use 

Software (Subtopic 350-40): Customer’s Accounting for Fees Paid in a Cloud Computing Arrangement.  ASU 2015-05 provides 

guidance to customers about whether a cloud computing arrangement includes a software license. If a cloud computing arrangement 

includes a software license, then the customer should account for the software license element of the arrangement consistent with the 

acquisition of other software licenses. If a cloud computing arrangement does not include a software license, the customer should 

account for the arrangement as a service contract. The guidance will not change GAAP for a customer’s accounting for service 

contracts. This guidance is effective for annual and interim periods beginning after December 15, 2015. We adopted this ASU as of 

December 31, 2015. The adoption of the ASU did not have a material impact on our financial statements. 

In November 2015, the FASB issued ASU 2015-17, Balance Sheet Classification of Deferred Taxes to simplify the presentation 

of the deferred income taxes. The ASU requires that all deferred tax assets and liabilities, along with any related valuation allowance, 

be classified as noncurrent on the balance sheet. The guidance does not change the existing requirement that only permits offsetting 

within a tax-paying component of an entity. This guidance is effective for annual periods beginning after December 15, 2016, and 

interim periods within those annual periods, but may be adopted earlier. We have not adopted this ASU as of December 31, 2015, but 

believe that the adoption of the ASU will not have a material impact on our financial statements. 

Off-Balance Sheet Arrangements and Aggregate Contractual Obligations  

indemnification, defense, and hold harmless obligation referred to above) is to, at our expense, (i) procure for the customer the right to 
continue to use the software, (ii) to replace or modify the product so that its use by the customer does not infringe, or, if either of the 
foregoing are not reasonably feasible, to terminate the customer contract and provide a refund of the unamortized portion of the 
customer’s license fee (based on a five year amortization period). Our customer contracts sometimes also require us to indemnify, 
defend, and hold harmless the customer in connection with death, personal injury, or property damage claims made by third parties 
with respect to actions of our personnel or contractors. The indemnity obligations contained in our customer contracts generally have 
no specified expiration date and no specified monetary limitation on liability. We have not previously incurred costs to settle claims or 
pay awards under these indemnification obligations. We account for these indemnity obligations in accordance with FASB guidance 
on accounting for contingencies, and record a liability for these obligations when a loss is probable and reasonably estimable. We have 
not recorded any liabilities for these contracts as of December 31, 2015.  

Warranties  

In general, in our customer contracts we warrant to our customers that our software products will perform in all material respects in 

accordance with our standard published specifications in effect at the time of delivery of the licensed products to the customer for six 
months after first use of the licensed products, but no more than 24 months after execution of the license agreement. Additionally, we 
warrant to our customers that our services will be performed consistent with generally accepted industry standards or specific service 
levels through completion of the agreed upon services. If necessary, we would provide for the estimated cost of product and service 
warranties based on specific warranty claims and claim history. However, we have not incurred significant recurring expense under 
our product or service warranties. As a result, we believe the estimated fair value of these agreements is nominal. Accordingly, we 
have no liabilities recorded for these agreements as of December 31, 2015.  

Application of Critical Accounting Policies and Estimates  

The SEC defines “critical accounting policies” as those that require application of management’s most difficult, subjective, or 
complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain and may 
change in subsequent periods.  

Our consolidated financial statements are prepared in accordance with U.S. generally accepted accounting principles (GAAP). The 
preparation of financial statements in conformity with GAAP requires us to make estimates and assumptions in certain circumstances 
that affect amounts reported in the accompanying consolidated financial statements and related footnotes. We believe that estimates, 
judgments, and assumptions upon which we rely are reasonable based on information available to us at the time that these estimates, 
judgments, and assumptions are made. To the extent there are material differences between those estimates, judgments, or 
assumptions and actual results, our financial statements will be affected. The accounting policies that reflect our more significant 
estimates, judgments, and assumptions are: Revenue Recognition and Accounting for Income Taxes.  

Our principal commitments as of December 31, 2015 consist of obligations under operating leases. We expect to fulfill all of the 

following commitments from our working capital. We have no off-balance sheet arrangements within the meaning of SEC rules.  

Revenue Recognition  

We lease our facilities and some of our equipment under noncancelable operating lease arrangements that expire at various dates 

through 2025. Rent expense for these leases aggregated $6.3 million, $6.3 million, and $5.9 million during 2015, 2014 and 2013, 

The following table summarizes our contractual commitments as of December 31, 2015 (in thousands):  

Total 

2016 

2017 

2018 

2019 

2020 

   Thereafter 

$52,064   

$7,003   

$7,282   

$6,370   

$5,211   

$4,783   

$21,415 

Lease Commitments  

respectively.  

Operating Lease 

Obligations 

Indemnities  

Our customer contracts generally contain infringement indemnity provisions. Under those provisions, we generally agree, subject 

to certain exceptions, to indemnify, defend, and hold harmless the customer in connection with third party claims against the customer 

alleging that the customer’s use of our software products in compliance with their license infringe the third party’s patent, copyright, 

or other intellectual property rights. Conditions to our obligations generally include that we are provided the right to control the 

defense of the claims and, in general, to control settlement negotiations. Those provisions generally provide also that, if the customer 

is prevented from using our software because of a third party infringement claim, our sole obligation (in addition to the 

The Company’s revenue consists of fees from the licensing and hosting of software (collectively included in “Software license” 

revenue in the Consolidated Statements of Income), fees from implementation and training services (collectively, “professional 
services”) and customer support services and software enhancements (collectively with professional services revenue included in 
“Services” revenue in the Consolidated Statements of Income), and sales of hardware and other revenue, which consists of 
reimbursements of out-of-pocket expenses incurred in connection with our professional services (collectively included in “Hardware 
and other” revenue in the Consolidated Statements of Income). All revenue is recognized net of any related sales taxes.  

The Company recognizes license revenue when the following criteria are met: (1) a signed contract is obtained covering all 

elements of the arrangement, (2) delivery of the product has occurred, (3) the license fee is fixed or determinable, and (4) collection is 
probable. Revenue recognition for software with multiple-element arrangements requires recognition of revenue using the “residual 
method” when (a) there is vendor-specific objective evidence (VSOE) of the fair values of all undelivered elements in a multiple-
element arrangement that is not accounted for using long-term contract accounting, (b) VSOE of fair value does not exist for one or 
more of the delivered elements in the arrangement, and (c) all other applicable revenue-recognition criteria for software revenue 
recognition are satisfied. For those contracts that contain significant customization or modifications, license revenue is recognized 
using contract accounting.  

The Company allocates revenue to customer support services and software enhancements and any other undelivered elements of 
the arrangement based on VSOE of fair value of each element, and such amounts are deferred until the applicable delivery criteria and 
other revenue recognition criteria have been met. The balance of the revenue, net of any discounts inherent in the arrangement, is 
recognized at the outset of the arrangement using the residual method as the product licenses are delivered. If the Company cannot 
objectively determine the fair value of each undelivered element based on the VSOE of fair value, the Company defers revenue 
recognition until all elements are delivered, all services have been performed, or until fair value can be objectively determined. The 

32 

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Our assumptions, judgments, and estimates relative to the value of our net deferred tax asset take into account predictions of the 

amount and category of future taxable income. Actual operating results and the underlying amount and category of income in future 

years could render our current assumptions, judgments, and estimates of recoverable net deferred taxes inaccurate, thus materially 

impacting our financial position and results of operations.  

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk  

Foreign Business  

Our international business is subject to risks typical of an international business, including, but not limited to differing economic 

conditions, changes in political climate, differing tax structures, other regulations and restrictions, and foreign exchange rate volatility. 

Our international operations currently include business activity out of offices in the United Kingdom, the Netherlands, France, 

Australia, China, Japan, Singapore, and India. When the U.S. dollar strengthens against a foreign currency, the value of our sales and 

expenses in that currency converted to U.S. dollars decreases. When the U.S. dollar weakens, the value of our sales and expenses in 

that currency converted to U.S. dollars increases. We recognized foreign exchange losses of $0.1 million and $0.4 million in 2015 and 

2014, respectively, and a foreign exchange gain of $0.7 million in 2013. Foreign exchange rate transaction gains and losses are 

classified in “Other income (loss), net” in our Consolidated Statements of Income. A fluctuation of 10% in the period end exchange 

rates at December 31, 2015 relative to the U.S. dollar would result in a change of approximately $0.2 million in the reported foreign 

currency gain. A fluctuation of 10% in the period end exchange rates at December 31, 2014 relative to the U.S. dollar would result in a 

change of approximately $0.1 million in the reported foreign currency gain.  

Interest Rates  

We currently invest our cash in a variety of financial instruments, including taxable and tax-advantaged floating rate obligations in 

money market funds and certificates of deposit. These investments are mainly denominated in U.S. dollars. Cash balances in foreign 

currencies overseas, except for India, are derived from business operations. India operations are funded by the U.S. At December 31, 

2015, our cash, cash equivalents, and investment balances totaled $128.8 million, of which $118.4 million is highly liquid. The 

remaining $10.4 million balance is invested in short-term certificates of deposit. Our cash equivalents balance at December 31, 2015 

was $39.7 million. Cash equivalents principally consist of highly-liquid money market funds and certificates of deposit with maturities 

of less than three months when purchased.  

Investments in both fixed rate and floating rate interest-earning instruments carry interest rate risk. Fixed rate securities may have 

their fair market value adversely impacted due to a rise in interest rates, while floating rate securities may produce less income than 

expected if interest rates fall. Due in part to these factors, our future investment income may fall short of expectations due to changes 

in interest rates, or we may suffer losses in principal if forced to sell securities that have seen a decline in market value due to changes 

in interest rates. The weighted-average interest rate of return on cash and investment securities was approximately 1% for the years 

ended December 31, 2015 and 2014. The fair value of cash equivalents and investments held at December 31, 2015 and 2014 was 

$50.0 million and $47.7 million, respectively. Based on the average investments outstanding during 2015 and 2014, increases or 

decreases in the rates of return of 25 basis points would result in increases or decreases to interest income of approximately $0.3 

million for both years from the reported interest income.  

Company must apply judgment in determining all elements of the arrangement and in determining the VSOE of fair value for each 
element, considering the price charged for each product on a stand-alone basis or applicable renewal rates. For arrangements that 
include future software functionality deliverables, the Company accounts for these deliverables as a separate element of the 
arrangement. Because the Company does not sell these deliverables on a standalone basis, the Company is not able to establish VSOE 
of fair value of these deliverables. As a result, the Company defers all revenue under the arrangement until the future functionality has 
been delivered to the customer.  

Payment terms for the Company’s software licenses vary. Each contract is evaluated individually to determine whether the fees in 

the contract are fixed or determinable and whether collectability is probable. Judgment is required in assessing the probability of 
collection, which is generally based on evaluation of customer-specific information, historical collection experience, and economic 
market conditions. If market conditions decline, or if the financial conditions of customers deteriorate, the Company may be unable to 
determine that collectability is probable, and the Company could be required to defer the recognition of revenue until the Company 
receives customer payments. The Company has an established history of collecting under the terms of its software license contracts 
without providing refunds or concessions to its customers. Therefore, the Company has determined that the presence of payment terms 
that extend beyond contract execution in a particular contract do not preclude the conclusion that the fees in the contract are fixed or 
determinable. Although infrequent, when payment terms in a contract extend beyond our standard terms or twelve months, the 
Company has determined that such fees are not fixed or determinable and recognizes revenue as payments become due provided that 
all other conditions for revenue recognition have been met.  

The Company’s services revenue consists of fees generated from professional services and customer support and software 
enhancements related to the Company’s software products. Professional services include system planning, design, configuration, 
testing, and other software implementation support, and are not typically essential to the functionality of the software. Fees from 
professional services performed by the Company are separately priced and are generally billed on an hourly basis, and revenue is 
recognized as the services are performed. In certain situations, professional services are rendered under agreements in which billings 
are limited to contractual maximums or based upon a fixed fee for portions of or all of the engagement. Revenue related to fixed-fee-
based contracts is recognized on a proportional performance basis based on the hours incurred on discrete projects within an overall 
services arrangement. The Company has determined that output measures, or services delivered, approximate the input measures 
associated with fixed-fee services arrangements. Project losses are provided for in their entirety in the period in which they become 
known. Revenue related to customer support services and software enhancements is generally paid in advance and recognized ratably 
over the term of the agreement, typically twelve months.  

Hardware and other revenue is generated from the resale of a variety of hardware products, developed and manufactured by third 

parties, that are integrated with and complementary to the Company’s software solutions. As part of a complete solution, the 
Company’s customers periodically purchase hardware from the Company for use with the software licenses purchased from the 
Company. These products include computer hardware, radio frequency terminal networks, radio frequency identification (RFID) chip 
readers, bar code printers and scanners, and other peripherals. Hardware revenue is recognized upon shipment to the customer when 
title passes. The Company generally purchases hardware from the Company’s vendors only after receiving an order from a customer. 
As a result, the Company generally does not maintain hardware inventory.  

In accordance with the other presentation matters within the Revenue Recognition Topic of the ASC, the Company recognizes 
amounts associated with reimbursements from customers for out-of-pocket expenses as revenue. Such amounts have been included in 
“Hardware and other” revenue in the Condensed Consolidated Statements of Income. The total amount of expense reimbursement 
recorded to revenue was $20.2 million, $18.9 million, and $15.3 million for 2015, 2014 and 2013, respectively.  

Accounting for Income Taxes  

We provide for the effect of income taxes on our financial position and results of operations in accordance with the Income Taxes 
Topic of the ASC. Under this accounting pronouncement, income tax expense is recognized for the amount of income taxes payable or 
refundable for the current year and for the change in net deferred tax assets or liabilities resulting from events that are recorded for 
financial reporting purposes in a different reporting period than recorded in the tax return. Management must make significant 
assumptions, judgments, and estimates to determine our current provision for income taxes and also our deferred tax assets and 
liabilities and any valuation allowance to be recorded against our net deferred tax asset.  

Our judgments, assumptions, and estimates relative to the current provision for income tax take into account current tax laws, our 

interpretation of current tax laws, allowable deductions, projected tax credits, and possible outcomes of current and future audits 
conducted by foreign and domestic tax authorities. We do not recognize a tax benefit unless we conclude that it is more likely than not 
that the benefit will be sustained on audit by the taxing authority based solely on the technical merits of the associated tax position. If 
the recognition threshold is met, we recognize a tax benefit measured at the largest amount of the tax benefit that, in our judgment, is 
greater than 50 percent likely to be realized. Changes in tax law or our interpretation of tax laws and the resolution of current and 
future tax audits could significantly impact the amounts provided for income taxes in our financial position and results of operations. 

34 

35 

 
 
 
 
 
 
 
Our assumptions, judgments, and estimates relative to the value of our net deferred tax asset take into account predictions of the 
amount and category of future taxable income. Actual operating results and the underlying amount and category of income in future 
years could render our current assumptions, judgments, and estimates of recoverable net deferred taxes inaccurate, thus materially 
impacting our financial position and results of operations.  

Item 7A. 

Quantitative and Qualitative Disclosures About Market Risk  

Foreign Business  

Our international business is subject to risks typical of an international business, including, but not limited to differing economic 
conditions, changes in political climate, differing tax structures, other regulations and restrictions, and foreign exchange rate volatility. 
Our international operations currently include business activity out of offices in the United Kingdom, the Netherlands, France, 
Australia, China, Japan, Singapore, and India. When the U.S. dollar strengthens against a foreign currency, the value of our sales and 
expenses in that currency converted to U.S. dollars decreases. When the U.S. dollar weakens, the value of our sales and expenses in 
that currency converted to U.S. dollars increases. We recognized foreign exchange losses of $0.1 million and $0.4 million in 2015 and 
2014, respectively, and a foreign exchange gain of $0.7 million in 2013. Foreign exchange rate transaction gains and losses are 
classified in “Other income (loss), net” in our Consolidated Statements of Income. A fluctuation of 10% in the period end exchange 
rates at December 31, 2015 relative to the U.S. dollar would result in a change of approximately $0.2 million in the reported foreign 
currency gain. A fluctuation of 10% in the period end exchange rates at December 31, 2014 relative to the U.S. dollar would result in a 
change of approximately $0.1 million in the reported foreign currency gain.  

Interest Rates  

We currently invest our cash in a variety of financial instruments, including taxable and tax-advantaged floating rate obligations in 

money market funds and certificates of deposit. These investments are mainly denominated in U.S. dollars. Cash balances in foreign 
currencies overseas, except for India, are derived from business operations. India operations are funded by the U.S. At December 31, 
2015, our cash, cash equivalents, and investment balances totaled $128.8 million, of which $118.4 million is highly liquid. The 
remaining $10.4 million balance is invested in short-term certificates of deposit. Our cash equivalents balance at December 31, 2015 
was $39.7 million. Cash equivalents principally consist of highly-liquid money market funds and certificates of deposit with maturities 
of less than three months when purchased.  

Investments in both fixed rate and floating rate interest-earning instruments carry interest rate risk. Fixed rate securities may have 
their fair market value adversely impacted due to a rise in interest rates, while floating rate securities may produce less income than 
expected if interest rates fall. Due in part to these factors, our future investment income may fall short of expectations due to changes 
in interest rates, or we may suffer losses in principal if forced to sell securities that have seen a decline in market value due to changes 
in interest rates. The weighted-average interest rate of return on cash and investment securities was approximately 1% for the years 
ended December 31, 2015 and 2014. The fair value of cash equivalents and investments held at December 31, 2015 and 2014 was 
$50.0 million and $47.7 million, respectively. Based on the average investments outstanding during 2015 and 2014, increases or 
decreases in the rates of return of 25 basis points would result in increases or decreases to interest income of approximately $0.3 
million for both years from the reported interest income.  

Company must apply judgment in determining all elements of the arrangement and in determining the VSOE of fair value for each 

element, considering the price charged for each product on a stand-alone basis or applicable renewal rates. For arrangements that 

include future software functionality deliverables, the Company accounts for these deliverables as a separate element of the 

arrangement. Because the Company does not sell these deliverables on a standalone basis, the Company is not able to establish VSOE 

of fair value of these deliverables. As a result, the Company defers all revenue under the arrangement until the future functionality has 

been delivered to the customer.  

Payment terms for the Company’s software licenses vary. Each contract is evaluated individually to determine whether the fees in 

the contract are fixed or determinable and whether collectability is probable. Judgment is required in assessing the probability of 

collection, which is generally based on evaluation of customer-specific information, historical collection experience, and economic 

market conditions. If market conditions decline, or if the financial conditions of customers deteriorate, the Company may be unable to 

determine that collectability is probable, and the Company could be required to defer the recognition of revenue until the Company 

receives customer payments. The Company has an established history of collecting under the terms of its software license contracts 

without providing refunds or concessions to its customers. Therefore, the Company has determined that the presence of payment terms 

that extend beyond contract execution in a particular contract do not preclude the conclusion that the fees in the contract are fixed or 

determinable. Although infrequent, when payment terms in a contract extend beyond our standard terms or twelve months, the 

Company has determined that such fees are not fixed or determinable and recognizes revenue as payments become due provided that 

all other conditions for revenue recognition have been met.  

The Company’s services revenue consists of fees generated from professional services and customer support and software 

enhancements related to the Company’s software products. Professional services include system planning, design, configuration, 

testing, and other software implementation support, and are not typically essential to the functionality of the software. Fees from 

professional services performed by the Company are separately priced and are generally billed on an hourly basis, and revenue is 

recognized as the services are performed. In certain situations, professional services are rendered under agreements in which billings 

are limited to contractual maximums or based upon a fixed fee for portions of or all of the engagement. Revenue related to fixed-fee-

based contracts is recognized on a proportional performance basis based on the hours incurred on discrete projects within an overall 

services arrangement. The Company has determined that output measures, or services delivered, approximate the input measures 

associated with fixed-fee services arrangements. Project losses are provided for in their entirety in the period in which they become 

known. Revenue related to customer support services and software enhancements is generally paid in advance and recognized ratably 

over the term of the agreement, typically twelve months.  

Hardware and other revenue is generated from the resale of a variety of hardware products, developed and manufactured by third 

parties, that are integrated with and complementary to the Company’s software solutions. As part of a complete solution, the 

Company’s customers periodically purchase hardware from the Company for use with the software licenses purchased from the 

Company. These products include computer hardware, radio frequency terminal networks, radio frequency identification (RFID) chip 

readers, bar code printers and scanners, and other peripherals. Hardware revenue is recognized upon shipment to the customer when 

title passes. The Company generally purchases hardware from the Company’s vendors only after receiving an order from a customer. 

As a result, the Company generally does not maintain hardware inventory.  

In accordance with the other presentation matters within the Revenue Recognition Topic of the ASC, the Company recognizes 

amounts associated with reimbursements from customers for out-of-pocket expenses as revenue. Such amounts have been included in 

“Hardware and other” revenue in the Condensed Consolidated Statements of Income. The total amount of expense reimbursement 

recorded to revenue was $20.2 million, $18.9 million, and $15.3 million for 2015, 2014 and 2013, respectively.  

Accounting for Income Taxes  

We provide for the effect of income taxes on our financial position and results of operations in accordance with the Income Taxes 

Topic of the ASC. Under this accounting pronouncement, income tax expense is recognized for the amount of income taxes payable or 

refundable for the current year and for the change in net deferred tax assets or liabilities resulting from events that are recorded for 

financial reporting purposes in a different reporting period than recorded in the tax return. Management must make significant 

assumptions, judgments, and estimates to determine our current provision for income taxes and also our deferred tax assets and 

liabilities and any valuation allowance to be recorded against our net deferred tax asset.  

Our judgments, assumptions, and estimates relative to the current provision for income tax take into account current tax laws, our 

interpretation of current tax laws, allowable deductions, projected tax credits, and possible outcomes of current and future audits 

conducted by foreign and domestic tax authorities. We do not recognize a tax benefit unless we conclude that it is more likely than not 

that the benefit will be sustained on audit by the taxing authority based solely on the technical merits of the associated tax position. If 

the recognition threshold is met, we recognize a tax benefit measured at the largest amount of the tax benefit that, in our judgment, is 

greater than 50 percent likely to be realized. Changes in tax law or our interpretation of tax laws and the resolution of current and 

future tax audits could significantly impact the amounts provided for income taxes in our financial position and results of operations. 

34 

35 

 
 
 
 
 
 
 
Item 8. 

Financial Statements and Supplementary Data  

Financial Statements  

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS  

   Page 
Management’s Annual Report on Internal Control over Financial Reporting ...................................................................................       37 
Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting ......................................       38 
Report of Independent Registered Public Accounting Firm on the Consolidated Financial Statements ...........................................       39 
Consolidated Statements of Income ...................................................................................................................................................       40 
Consolidated Statements of Comprehensive Income .........................................................................................................................       41 
Consolidated Balance Sheets ..............................................................................................................................................................       42 
Consolidated Statements of Cash Flows ............................................................................................................................................       43 
Consolidated Statements of Shareholders’ Equity .............................................................................................................................       44 
Notes to Consolidated Financial Statements ......................................................................................................................................       45 

MANAGEMENT’S ANNUAL REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING  

Management of Manhattan Associates, Inc. is responsible for establishing and maintaining adequate internal control over financial 

reporting. The Company’s internal control over financial reporting is a process designed under the supervision of the Company’s 

principal executive and principal financial officers to provide reasonable assurance regarding the reliability of financial reporting and 

the preparation of the Company’s financial statements for external purposes in accordance with U.S. generally accepted accounting 

principles.  

The Company’s internal control over financial reporting includes policies and procedures that pertain to the maintenance of records 

that, in reasonable detail, accurately and fairly reflect transactions and dispositions of assets; provide reasonable assurance that 

transactions are recorded as necessary to permit preparation of financial statements in accordance with U.S. generally accepted 

accounting principles, and that receipts and expenditures are being made only in accordance with authorizations of management and 

the directors of the Company; and provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, 

use, or disposition of the Company’s assets that could have a material effect on the financial statements.  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 

of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 

conditions, or that the degree of compliance with the policies or procedures may deteriorate.  

As of the end of the Company’s 2015 fiscal year, management conducted an assessment of the Company’s internal control over 

financial reporting based on the framework established in Internal Control—Integrated Framework issued by the Committee of 

Sponsoring Organizations of the Treadway Commission (2013 Framework) (COSO). Based on this assessment, management has 

determined that the Company’s internal control over financial reporting as of December 31, 2015 was effective. 

Ernst & Young LLP, the independent registered public accounting firm that audited the Company’s financial statements for the year 

ended December 31, 2015, has audited the Company’s internal control over financial reporting as of December 31, 2015 and has 

issued a report regarding the Company’s internal control over financial reporting appearing on page 38, which expresses an 

unqualified opinion on the effectiveness of the Company’s internal control over financial reporting as of December 31, 2015.  

/s/ Eddie Capel  

Eddie Capel 

President and Chief Executive Officer 

February 5, 2016 

/s/ Dennis B. Story  

Dennis B. Story 

February 5, 2016 

Executive Vice President, Chief Financial 

Officer, and Treasurer 

36 

37 

 
 
  
  
  
 
 
 
 
  
 
 
 
 
 
Item 8. 

Financial Statements and Supplementary Data  

Financial Statements  

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS  

MANAGEMENT’S ANNUAL REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING  

Management of Manhattan Associates, Inc. is responsible for establishing and maintaining adequate internal control over financial 
reporting. The Company’s internal control over financial reporting is a process designed under the supervision of the Company’s 
principal executive and principal financial officers to provide reasonable assurance regarding the reliability of financial reporting and 
the preparation of the Company’s financial statements for external purposes in accordance with U.S. generally accepted accounting 
principles.  

   Page 

Management’s Annual Report on Internal Control over Financial Reporting ...................................................................................       37 

Report of Independent Registered Public Accounting Firm on Internal Control over Financial Reporting ......................................       38 

Report of Independent Registered Public Accounting Firm on the Consolidated Financial Statements ...........................................       39 

Consolidated Statements of Income ...................................................................................................................................................       40 

Consolidated Statements of Comprehensive Income .........................................................................................................................       41 

Consolidated Balance Sheets ..............................................................................................................................................................       42 

Consolidated Statements of Cash Flows ............................................................................................................................................       43 

Consolidated Statements of Shareholders’ Equity .............................................................................................................................       44 

Notes to Consolidated Financial Statements ......................................................................................................................................       45 

The Company’s internal control over financial reporting includes policies and procedures that pertain to the maintenance of records 
that, in reasonable detail, accurately and fairly reflect transactions and dispositions of assets; provide reasonable assurance that 
transactions are recorded as necessary to permit preparation of financial statements in accordance with U.S. generally accepted 
accounting principles, and that receipts and expenditures are being made only in accordance with authorizations of management and 
the directors of the Company; and provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, 
use, or disposition of the Company’s assets that could have a material effect on the financial statements.  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.  

As of the end of the Company’s 2015 fiscal year, management conducted an assessment of the Company’s internal control over 
financial reporting based on the framework established in Internal Control—Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (2013 Framework) (COSO). Based on this assessment, management has 
determined that the Company’s internal control over financial reporting as of December 31, 2015 was effective. 

Ernst & Young LLP, the independent registered public accounting firm that audited the Company’s financial statements for the year 
ended December 31, 2015, has audited the Company’s internal control over financial reporting as of December 31, 2015 and has 
issued a report regarding the Company’s internal control over financial reporting appearing on page 38, which expresses an 
unqualified opinion on the effectiveness of the Company’s internal control over financial reporting as of December 31, 2015.  

/s/ Eddie Capel  
Eddie Capel 
President and Chief Executive Officer 

February 5, 2016 

/s/ Dennis B. Story  
Dennis B. Story 
Executive Vice President, Chief Financial 
Officer, and Treasurer 

February 5, 2016 

36 

37 

 
 
  
  
  
 
 
 
 
  
 
 
 
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  
ON INTERNAL CONTROL OVER FINANCIAL REPORTING  

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

ON THE CONSOLIDATED FINANCIAL STATEMENTS  

The Board of Directors and Shareholders  
Manhattan Associates, Inc. and Subsidiaries  

The Board of Directors and Shareholders  

Manhattan Associates, Inc. and Subsidiaries  

We have audited Manhattan Associates, Inc. and subsidiaries’ internal control over financial reporting as of December 31, 2015, based 
on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the 
Treadway Commission (2013 Framework) (the COSO criteria). Manhattan Associates, Inc. and subsidiaries’ management is 
responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal 
control over financial reporting included in the accompanying Management’s Annual Report on Internal Control Over Financial 
Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.  

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over 
financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over 
financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of 
internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. 
We believe that our audit provides a reasonable basis for our opinion.  

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the 
maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 
company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 
accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 
accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 
prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect 
on the financial statements.  

We have audited the accompanying consolidated balance sheets of Manhattan Associates, Inc. and subsidiaries as of December 31, 

2015 and 2014, and the related consolidated statements of income, comprehensive income, cash flows, and shareholders’ equity for 

each of the three years in the period ended December 31, 2015. Our audits also included the financial statement schedule listed in the 

Index at Item 15(a). These financial statements and schedule are the responsibility of the Company’s management. Our responsibility 

is to express an opinion on these financial statements and schedule based on our audits.  

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 

standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of 

material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial 

statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as 

evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.  

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the consolidated financial 

position of Manhattan Associates, Inc. and subsidiaries at December 31, 2015 and 2014, and the consolidated results of their 

operations and their cash flows for each of the three years in the period ended December 31, 2015, in conformity with U.S. generally 

accepted accounting principles. Also, in our opinion, the related financial statement schedule, when considered in relation to the basic 

financial statements taken as a whole, presents fairly in all material respects the information set forth therein.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 

Manhattan Associates, Inc. and subsidiaries’ internal control over financial reporting as of December 31, 2015, based on criteria 

established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 

Commission (2013 Framework), and our report dated February 5, 2016 expressed an unqualified opinion thereon.  

/s/ Ernst & Young LLP  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 
of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 
conditions, or that the degree of compliance with the policies or procedures may deteriorate.  

Atlanta, Georgia  

February 5, 2016  

In our opinion, Manhattan Associates, Inc. and subsidiaries maintained, in all material respects, effective internal control over 
financial reporting as of December 31, 2015, based on the COSO criteria.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 
consolidated balance sheets of Manhattan Associates, Inc. and subsidiaries as of December 31, 2015 and 2014, and the related 
consolidated statements of income, comprehensive income, cash flows, and shareholders’ equity for each of the three years in the 
period ended December 31, 2015 of Manhattan Associates, Inc. and subsidiaries, and our report dated February 5, 2016 expressed an 
unqualified opinion thereon.  

/s/ Ernst & Young LLP  

Atlanta, Georgia  
February 5, 2016  

38 

39 

 
 
  
 
 
 
 
  
 
 
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  

ON INTERNAL CONTROL OVER FINANCIAL REPORTING  

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM  
ON THE CONSOLIDATED FINANCIAL STATEMENTS  

The Board of Directors and Shareholders  

Manhattan Associates, Inc. and Subsidiaries  

The Board of Directors and Shareholders  
Manhattan Associates, Inc. and Subsidiaries  

We have audited Manhattan Associates, Inc. and subsidiaries’ internal control over financial reporting as of December 31, 2015, based 

on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the 

Treadway Commission (2013 Framework) (the COSO criteria). Manhattan Associates, Inc. and subsidiaries’ management is 

responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal 

control over financial reporting included in the accompanying Management’s Annual Report on Internal Control Over Financial 

Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit.  

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 

standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over 

financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over 

financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of 

internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. 

We believe that our audit provides a reasonable basis for our opinion.  

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 

financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 

principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the 

maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the 

company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in 

accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in 

accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding 

prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect 

on the financial statements.  

We have audited the accompanying consolidated balance sheets of Manhattan Associates, Inc. and subsidiaries as of December 31, 
2015 and 2014, and the related consolidated statements of income, comprehensive income, cash flows, and shareholders’ equity for 
each of the three years in the period ended December 31, 2015. Our audits also included the financial statement schedule listed in the 
Index at Item 15(a). These financial statements and schedule are the responsibility of the Company’s management. Our responsibility 
is to express an opinion on these financial statements and schedule based on our audits.  

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of 
material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial 
statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as 
evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.  

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the consolidated financial 
position of Manhattan Associates, Inc. and subsidiaries at December 31, 2015 and 2014, and the consolidated results of their 
operations and their cash flows for each of the three years in the period ended December 31, 2015, in conformity with U.S. generally 
accepted accounting principles. Also, in our opinion, the related financial statement schedule, when considered in relation to the basic 
financial statements taken as a whole, presents fairly in all material respects the information set forth therein.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), 
Manhattan Associates, Inc. and subsidiaries’ internal control over financial reporting as of December 31, 2015, based on criteria 
established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway 
Commission (2013 Framework), and our report dated February 5, 2016 expressed an unqualified opinion thereon.  

/s/ Ernst & Young LLP  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections 

of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in 

conditions, or that the degree of compliance with the policies or procedures may deteriorate.  

Atlanta, Georgia  
February 5, 2016  

In our opinion, Manhattan Associates, Inc. and subsidiaries maintained, in all material respects, effective internal control over 

financial reporting as of December 31, 2015, based on the COSO criteria.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the 

consolidated balance sheets of Manhattan Associates, Inc. and subsidiaries as of December 31, 2015 and 2014, and the related 

consolidated statements of income, comprehensive income, cash flows, and shareholders’ equity for each of the three years in the 

period ended December 31, 2015 of Manhattan Associates, Inc. and subsidiaries, and our report dated February 5, 2016 expressed an 

unqualified opinion thereon.  

/s/ Ernst & Young LLP  

Atlanta, Georgia  

February 5, 2016  

38 

39 

 
 
  
 
 
 
 
  
 
 
MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  
Consolidated Statements of Income  
(in thousands, except per share amounts)  

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  

Consolidated Statements of Comprehensive Income  

(in thousands)  

2015 

Year Ended December 31, 
2014 

2013 

Year Ended December 31, 

2015 

2014 

2013 

Net income 

Foreign currency translation adjustment 

Comprehensive income 

   $ 

   $ 

103,475      $ 

(2,283 )      

101,192      $ 

82,000      $ 

(2,241 )      

79,759      $ 

67,296   

(3,079 ) 

64,217   

The accompanying notes are an integral part of these Consolidated Statements of Comprehensive Income.  

Revenue: 

Software license 
Services 
Hardware and other 
Total revenue 
Costs and expenses: 
Cost of license 
Cost of services 
Cost of hardware and other 
Research and development 
Sales and marketing 
General and administrative 
Depreciation and amortization 
Total costs and expenses 

Operating income 
Interest income 
Other income (loss), net 
Income before income taxes 
Income tax provision 
Net income 

Basic earnings per share 
Diluted earnings per share 

Weighted average number of shares: 

Basic 
Diluted 

   $ 

  $ 

78,615   
428,078   
49,678   
556,371   

9,938   
184,349   
41,141   
53,859   
48,615   
49,259   
7,764   
394,925   
161,446   
1,331   
64   
162,841   
59,366   

   $ 

   $ 
   $ 

103,475      $ 

1.41      $ 
1.40      $ 

  $ 

71,583   
376,023   
44,498   
492,104   

7,110   
169,140   
36,328   
48,953   
52,617   
44,455   
6,377   
364,980   
127,124   
1,268   
(394 ) 
127,998   
45,998   
82,000      $ 

1.09      $ 
1.08      $ 

73,443     
74,038     

74,995     
75,841     

62,416   
315,901   
36,201   
414,518   

8,724   
142,236   
30,191   
44,549   
44,559   
37,147   
5,825   
313,231   
101,287   
1,167   
655   
103,109   
35,813   
67,296   

0.88   
0.86   

76,664   
77,932   

The accompanying notes are an integral part of these Consolidated Statements of Income.  

40 

41 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
     
  
  
    
  
  
    
  
  
  
  
    
    
    
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
    
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
  
      
  
      
  
    
  
  
    
    
    
    
    
  
  
    
    
    
    
    
  
  
  
  
  
  
  
  
  
 
 
 
 
  
  
  
  
  
  
     
     
  
  
     
  
       
  
       
  
  
     
 
 
MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  

Consolidated Statements of Income  

(in thousands, except per share amounts)  

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  
Consolidated Statements of Comprehensive Income  
(in thousands)  

Year Ended December 31, 

2015 

2014 

2013 

   $ 

78,615   

  $ 

71,583   

  $ 

2015 

Year Ended December 31, 
2014 

2013 

Net income 
Foreign currency translation adjustment 
Comprehensive income 

   $ 

   $ 

103,475      $ 
(2,283 )      
101,192      $ 

82,000      $ 
(2,241 )      
79,759      $ 

67,296   
(3,079 ) 
64,217   

The accompanying notes are an integral part of these Consolidated Statements of Comprehensive Income.  

Revenue: 

Software license 

Services 

Hardware and other 

Total revenue 

Costs and expenses: 

Cost of license 

Cost of services 

Cost of hardware and other 

Research and development 

Sales and marketing 

General and administrative 

Depreciation and amortization 

Total costs and expenses 

Operating income 

Interest income 

Other income (loss), net 

Income before income taxes 

Income tax provision 

Net income 

Basic earnings per share 

Diluted earnings per share 

Weighted average number of shares: 

Basic 

Diluted 

428,078   

49,678   

556,371   

9,938   

184,349   

41,141   

53,859   

48,615   

49,259   

7,764   

394,925   

161,446   

1,331   

64   

162,841   

59,366   

376,023   

44,498   

492,104   

7,110   

169,140   

36,328   

48,953   

52,617   

44,455   

6,377   

364,980   

127,124   

1,268   

(394 ) 

127,998   

45,998   

62,416   

315,901   

36,201   

414,518   

8,724   

142,236   

30,191   

44,549   

44,559   

37,147   

5,825   

313,231   

101,287   

1,167   

655   

103,109   

35,813   

67,296   

0.88   

0.86   

76,664   

77,932   

   $ 

   $ 

   $ 

103,475      $ 

82,000      $ 

1.41      $ 

1.40      $ 

1.09      $ 

1.08      $ 

73,443     

74,038     

74,995     

75,841     

The accompanying notes are an integral part of these Consolidated Statements of Income.  

40 

41 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
     
  
  
    
  
  
    
  
  
  
  
    
    
    
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
    
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
    
    
  
  
  
      
  
      
  
    
  
  
    
    
    
    
    
  
  
    
    
    
    
    
  
  
  
  
  
  
  
  
  
 
 
 
 
  
  
  
  
  
  
     
     
  
  
     
  
       
  
       
  
  
     
 
 
MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  
Consolidated Balance Sheets  
(in thousands, except share and per share data)  

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  

Consolidated Statements of Cash Flows  

(in thousands)  

December 31, 

2015 

2014 

Year Ended December 31, 

2015 

2014 

2013 

Adjustments to reconcile net income to net cash provided by operating 

   $ 

103,475      $ 

82,000      $ 

67,296   

Current Assets: 

ASSETS 

Cash and cash equivalents 
Short-term investments 
Accounts receivable, net of allowance of $7,031 and $4,164 in 2015 and 2014, 
respectively 
Deferred income taxes 
Prepaid expenses 
Other current assets 

Total current assets 

Property and equipment, net 
Goodwill, net 
Deferred income taxes 
Other assets 

Total assets 

LIABILITIES AND SHAREHOLDERS' EQUITY 

Current liabilities: 

Accounts payable 
Accrued compensation and benefits 
Accrued and other liabilities 
Deferred revenue 
Income taxes payable 

Total current liabilities 

Deferred rent, long-term 
Deferred income taxes 
Other non-current liabilities 

Shareholders' equity: 

   $ 

   $ 

   $ 

118,416      $ 
10,344        

97,379        
10,231        
9,224        
1,548        
247,142        

21,176        
62,233        
86        
7,275        
337,912      $ 

11,219      $ 
29,284        
13,853        
68,757        
4,072        
127,185        

3,811        
5,704        
5,720        

115,708   
8,730   

86,828   
9,900   
7,282   
1,413   
229,861   

17,265   
62,250   
270   
8,524   
318,170   

12,483   
30,889   
12,501   
58,968   
7,974   
122,815   

4,965   
3,960   
4,407   

Operating activities: 

Net income 

activities: 

Depreciation and amortization 

Equity-based compensation 

(Gain) loss on disposal of equipment 

Tax benefit of stock awards exercised/vested 

Excess tax benefits from equity-based compensation 

Deferred income taxes 

Unrealized foreign currency loss (gain) 

Changes in operating assets and liabilities: 

Accounts receivable, net 

Other assets 

Income taxes 

Deferred revenue 

Accounts payable, accrued and other liabilities 

Net cash provided by operating activities 

Investing activities: 

Purchases of property and equipment 

Purchases of short-term investments 

Maturities of short-term investments 

Payment in connection with acquisition 

Net cash used in investing activities 

Financing activities: 

Purchase of common stock 

7,764        

14,528        

(30 )      

9,170        

(9,147 )      

1,532        

49        

(12,223 )      

(1,427 )      

(1,592 )      

(2,271 )      

10,325        

120,153        

(11,492 )      

(15,385 )      

13,334        

-        

(13,543 )      

6,377        

9,671        

(13 )      

8,640        

(8,562 )      

(1,705 )      

(624 )      

(16,758 )      

(5,198 )      

13,519        

338        

6,477        

94,162        

(9,415 )      

(14,644 )      

14,165        

(2,773 )      

(12,667 )      

5,825   

7,325   

31   

6,980   

(6,637 ) 

3,165   

205   

(9,174 ) 

697   

3,164   

4,500   

6,010   

89,387   

(4,740 ) 

(14,751 ) 

11,686   

-   

(7,805 ) 

Proceeds from issuance of common stock from options exercised 

Excess tax benefits from equity-based compensation 

Net cash used in financing activities 

(112,138 )      

(99,204 )      

(64,199 ) 

717        

9,147        

1,571        

8,562        

5,754   

6,637   

(102,274 )      

(89,071 )      

(51,808 ) 

Preferred stock, no par value; 20,000,000 shares authorized, no shares issued or 
   outstanding in 2015 and 2014 
Common stock, $.01 par value; 200,000,000 shares authorized; 72,766,383 and 
   74,104,064 shares issued and outstanding at December 31, 2015 and 
   December 31, 2014, respectively 
Retained earnings 
Accumulated other comprehensive loss 

Total shareholders' equity 
Total liabilities and shareholders' equity 

-        

-   

Foreign currency impact on cash 

(1,628 )      

(1,091 )      

(2,136 ) 

728        
207,070        
(12,306 )      
195,492        
337,912      $ 

741   
191,305   
(10,023 ) 
182,023   
318,170   

   $ 

Net change in cash and cash equivalents 

Cash and cash equivalents at beginning of period 

Cash and cash equivalents at end of period 

Supplemental disclosures of cash flow information: 

Cash paid for taxes 

2,708        

115,708        

118,416      $ 

(8,667 )      

124,375        

115,708      $ 

27,638   

96,737   

124,375   

   $ 

   $ 

50,902      $ 

38,674      $ 

21,191   

The accompanying notes are an integral part of these Consolidated Balance Sheets.  

The accompanying notes are an integral part of these Consolidated Statements of Cash Flows.  

42 

43 

 
 
  
  
  
  
  
  
     
  
  
     
  
  
     
  
  
       
         
  
       
         
  
     
     
     
     
     
     
  
       
         
  
     
     
     
     
  
       
         
  
       
         
  
       
         
  
     
     
     
     
     
  
       
         
  
     
     
     
  
       
         
  
       
         
  
     
     
     
     
     
 
 
 
 
  
  
  
  
  
  
     
     
  
  
    
  
  
    
  
  
    
  
  
       
         
         
  
       
         
         
  
     
     
     
     
     
     
     
       
         
         
  
     
     
     
     
     
     
  
       
         
         
  
       
         
         
  
     
     
     
     
     
  
       
         
         
  
       
         
         
  
     
     
     
     
  
       
         
         
  
     
  
       
         
         
  
     
     
  
       
         
         
  
       
         
         
  
 
 
MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  

Consolidated Balance Sheets  

(in thousands, except share and per share data)  

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  
Consolidated Statements of Cash Flows  
(in thousands)  

ASSETS 

December 31, 

2015 

2014 

Accounts receivable, net of allowance of $7,031 and $4,164 in 2015 and 2014, 

LIABILITIES AND SHAREHOLDERS' EQUITY 

   $ 

337,912      $ 

   $ 

   $ 

118,416      $ 

10,344        

97,379        

10,231        

9,224        

1,548        

247,142        

21,176        

62,233        

86        

7,275        

11,219      $ 

29,284        

13,853        

68,757        

4,072        

127,185        

3,811        

5,704        

5,720        

115,708   

8,730   

86,828   

9,900   

7,282   

1,413   

229,861   

17,265   

62,250   

270   

8,524   

318,170   

12,483   

30,889   

12,501   

58,968   

7,974   

122,815   

4,965   

3,960   

4,407   

Current Assets: 

Cash and cash equivalents 

Short-term investments 

respectively 

Deferred income taxes 

Prepaid expenses 

Other current assets 

Total current assets 

Property and equipment, net 

Goodwill, net 

Deferred income taxes 

Other assets 

Total assets 

Current liabilities: 

Accounts payable 

Accrued compensation and benefits 

Accrued and other liabilities 

Deferred revenue 

Income taxes payable 

Total current liabilities 

Deferred rent, long-term 

Deferred income taxes 

Other non-current liabilities 

Shareholders' equity: 

Operating activities: 

Net income 
Adjustments to reconcile net income to net cash provided by operating 
activities: 

Depreciation and amortization 
Equity-based compensation 
(Gain) loss on disposal of equipment 
Tax benefit of stock awards exercised/vested 
Excess tax benefits from equity-based compensation 
Deferred income taxes 
Unrealized foreign currency loss (gain) 
Changes in operating assets and liabilities: 

Accounts receivable, net 
Other assets 
Accounts payable, accrued and other liabilities 
Income taxes 
Deferred revenue 

Net cash provided by operating activities 

Investing activities: 

Purchases of property and equipment 
Purchases of short-term investments 
Maturities of short-term investments 
Payment in connection with acquisition 
Net cash used in investing activities 

Year Ended December 31, 
2014 

2013 

2015 

   $ 

103,475      $ 

82,000      $ 

67,296   

7,764        
14,528        
(30 )      
9,170        
(9,147 )      
1,532        
49        

(12,223 )      
(1,427 )      
(1,592 )      
(2,271 )      
10,325        
120,153        

(11,492 )      
(15,385 )      
13,334        
-        
(13,543 )      

6,377        
9,671        
(13 )      
8,640        
(8,562 )      
(1,705 )      
(624 )      

(16,758 )      
(5,198 )      
13,519        
338        
6,477        
94,162        

(9,415 )      
(14,644 )      
14,165        
(2,773 )      
(12,667 )      

5,825   
7,325   
31   
6,980   
(6,637 ) 
3,165   
205   

(9,174 ) 
697   
3,164   
4,500   
6,010   
89,387   

(4,740 ) 
(14,751 ) 
11,686   
-   
(7,805 ) 

(64,199 ) 
5,754   
6,637   
(51,808 ) 

Financing activities: 

Purchase of common stock 
Proceeds from issuance of common stock from options exercised 
Excess tax benefits from equity-based compensation 

Net cash used in financing activities 

(112,138 )      
717        
9,147        
(102,274 )      

(99,204 )      
1,571        
8,562        
(89,071 )      

Preferred stock, no par value; 20,000,000 shares authorized, no shares issued or 

   outstanding in 2015 and 2014 

Common stock, $.01 par value; 200,000,000 shares authorized; 72,766,383 and 

   74,104,064 shares issued and outstanding at December 31, 2015 and 

   December 31, 2014, respectively 

Retained earnings 

Accumulated other comprehensive loss 

Total shareholders' equity 

Total liabilities and shareholders' equity 

-        

-   

Foreign currency impact on cash 

(1,628 )      

(1,091 )      

(2,136 ) 

728        

207,070        

(12,306 )      

195,492        

337,912      $ 

741   

191,305   

(10,023 ) 

182,023   

318,170   

   $ 

Net change in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 

Supplemental disclosures of cash flow information: 

Cash paid for taxes 

2,708        
115,708        
118,416      $ 

(8,667 )      
124,375        
115,708      $ 

27,638   
96,737   
124,375   

   $ 

   $ 

50,902      $ 

38,674      $ 

21,191   

The accompanying notes are an integral part of these Consolidated Balance Sheets.  

The accompanying notes are an integral part of these Consolidated Statements of Cash Flows.  

42 

43 

 
 
  
  
  
  
  
  
     
  
  
     
  
  
     
  
  
       
         
  
       
         
  
     
     
     
     
     
     
  
       
         
  
     
     
     
     
  
       
         
  
       
         
  
       
         
  
     
     
     
     
     
  
       
         
  
     
     
     
  
       
         
  
       
         
  
     
     
     
     
     
 
 
 
 
  
  
  
  
  
  
     
     
  
  
    
  
  
    
  
  
    
  
  
       
         
         
  
       
         
         
  
     
     
     
     
     
     
     
       
         
         
  
     
     
     
     
     
     
  
       
         
         
  
       
         
         
  
     
     
     
     
     
  
       
         
         
  
       
         
         
  
     
     
     
     
  
       
         
         
  
     
  
       
         
         
  
     
     
  
       
         
         
  
       
         
         
  
 
 
MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  
Consolidated Statements of Shareholders’ Equity  
(in thousands, except share data)  

Balance, December 31, 2012 

Repurchase of common stock 
Stock option exercises 
Restricted stock units issuance/shares 
cancelation 
Equity-based compensation 
Tax effects of equity-based 
compensation 
Foreign currency translation 
adjustment 
Net income 

Balance, December 31, 2013 

Repurchase of common stock 
Stock option exercises 
Restricted stock units issuance/shares 
cancelation 
Equity-based compensation 
Tax effects of equity-based 
compensation 
Foreign currency translation 
adjustment 
Net income 

Balance, December 31, 2014 

Repurchase of common stock 
Stock option exercises 
Restricted stock shares/units issuance      
Equity-based compensation 
Tax effects of equity-based 
compensation 
Foreign currency translation 
adjustment 
Net income 

Balance, December 31, 2015 

Common Stock 

     Amount 

   Shares 
    78,483,868     $ 
    (3,132,276 )     
     1,014,956       

    Additional       
     Paid-In 
     Capital 

785     $ 
(32 )     
11       

(20,048 )     
5,743       

     Accumulated        
Other 
     Retained      Comprehensive     Shareholders'   
     Earnings      Income (Loss)       Equity 
-     $  165,427     $ 
(44,119 )     
-       

(4,703 )   $ 
-       
-       

161,509   
(64,199 ) 
5,754   

Total 

7,632          

-       

-       

-       

-       
7,325       

-       

6,980       

-       
-       

-       

-       
-       
    76,374,180       
    (2,868,630 )     
286,456       

-       
-       
764       
(29 )     
3       

-       
-       
-       
(19,876 )     
1,568       

-       
67,296       
188,604       
(79,299 )     
-       

312,058       
-       

3       
-       

(3 )     
9,671       

-       

-       

8,640       

-       
-       

-       

-       
-       
    74,104,064       
    (1,947,432 )     
150,154       
459,597       
-       

-       
-       
741       
(19 )     
2       
4       
-       

-       
-       
-       
(24,409 )     
715       
(4 )     
14,528       

-       
82,000       
191,305       
(87,710 )     
-       
-       
-       

-       
-       

-       

(3,079 )     
-       
(7,782 )     
-       
-       

-       
-       

-       

(2,241 )     
-       
(10,023 )     
-       
-       
-       
-       

-   
7,325   

6,980   

(3,079 ) 
67,296   
181,586   
(99,204 ) 
1,571   

-   
9,671   

8,640   

(2,241 ) 
82,000   
182,023   
(112,138 ) 
717   
-   
14,528   

-       

-       

9,170       

-       

-       

9,170   

-       
-       
    72,766,383     $ 

-       
-       
728     $ 

-       
-       
-       
103,475       
-     $  207,070     $ 

(2,283 )     
-       
(12,306 )   $ 

(2,283 ) 
103,475   
195,492   

The accompanying notes are an integral part of these Consolidated Statements of Shareholders’ Equity.  

44 

45 

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  

December 31, 2015, 2014 and 2013  

1. Organization, Consolidation and Summary of Significant Accounting Policies  

Organization and Business  

Manhattan Associates, Inc. (“Manhattan” or the “Company”) is a developer and provider of supply chain commerce solutions that 

help organizations optimize the effectiveness, efficiency, and strategic advantages of their supply chains. The Company’s solutions 

consist of software, services, and hardware, which coordinate people, workflows, assets, events, and tasks holistically across the 

functions linked in a supply chain from planning through execution. These solutions also help coordinate the actions, data exchange, 

and communication of participants in supply chain ecosystems, such as manufacturers, suppliers, distributors, trading partners, 

transportation providers, channels (such as catalogers, store retailers, and Web outlets), and consumers.  

The Company’s operations are in North America, Europe (EMEA), and the Asia/Pacific (APAC) region. The European operations 

are conducted through the Company’s wholly-owned subsidiaries, Manhattan Associates Limited, Manhattan Associates Europe B.V., 

Manhattan France SARL, and Manhattan Associates GmbH, in the United Kingdom, the Netherlands, France, and Germany, 

respectively. The Company’s Asia/Pacific operations are conducted through its wholly-owned subsidiaries, Manhattan Associates Pty 

Ltd., Manhattan Associates KK, Manhattan Associates Software (Shanghai), Co. Ltd., Manhattan Associates Software Pte Ltd., and 

Manhattan Associates (India) Development Centre Private Limited in Australia, Japan, China, Singapore, and India, respectively. The 

Company occasionally sells its products and services in other countries, such as countries in Latin America, Eastern Europe, Middle 

East, and Asia, through its direct sales channel as well as various reseller channels.  

Stock Split and Increase of the Authorized Number of Shares of Common Stock  

On December 19, 2013, the Board of Directors of the Company approved a four-for-one stock split of the Company’s common 

stock, effected in the form of a stock dividend. Each shareholder of record at the close of business on December 31, 2013 received 

three additional shares for every outstanding share held on the record date. The additional shares were distributed on January 10, 2014 

and trading began on a split-adjusted basis on January 13, 2014.  

On May 15, 2014, the shareholders of the Company approved an amendment to the Company’s articles of incorporation to increase 

the authorized number of shares of common stock from 100,000,000 to 200,000,000. The amendment was effective on May 15, 2014.  

All references made to share or per share amounts in the accompanying condensed consolidated financial statements and applicable 

disclosures have been restated to reflect the effect of the four-for-one stock split for all periods presented. The Company retained the 

current par value of $0.01 per share for all shares of common stock. Stockholders’ equity reflects the stock split by reclassifying an 

amount equal to the par value of the additional shares arising from the split from “Additional Paid-in Capital” or “Retained Earnings” 

to “Common stock.”  

Principles of Consolidation and Foreign Currency Translation  

The accompanying consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All 

significant intercompany balances and transactions have been eliminated in consolidation.  

The financial statements of foreign subsidiaries have been translated into United States dollars in accordance with the foreign 

currency matters topic in the Financial Accounting Standards Board’s (“FASB”) Accounting Standards Codification (the 

“Codification”). Revenues and expenses from international operations were denominated in the respective local currencies and 

translated using the average monthly exchange rates for the year. All balance sheet accounts have been translated using the exchange 

rates in effect at the balance sheet date and the effect of changes in exchange rates from year to year are disclosed as a separate 

component of shareholders’ equity and comprehensive income.  

 
 
 
  
    
  
      
  
      
  
      
  
  
  
  
    
  
      
  
  
    
    
  
  
  
  
  
    
      
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
 
 
 
 
 
 
 
 
 
MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  

Consolidated Statements of Shareholders’ Equity  

(in thousands, except share data)  

    Additional       

Other 

Total 

     Accumulated        

Common Stock 

     Paid-In 

     Retained      Comprehensive     Shareholders'   

   Shares 

     Amount 

     Capital 

     Earnings      Income (Loss)       Equity 

-     $  165,427     $ 

(4,703 )   $ 

(20,048 )     

(44,119 )     

Balance, December 31, 2012 

Repurchase of common stock 

Stock option exercises 

    78,483,868     $ 

    (3,132,276 )     

     1,014,956       

785     $ 

(32 )     

11       

Restricted stock units issuance/shares 

7,632          

Balance, December 31, 2013 

Repurchase of common stock 

Stock option exercises 

Restricted stock units issuance/shares 

    76,374,180       

    (2,868,630 )     

286,456       

312,058       

-       

-       

764       

(29 )     

3       

-       

-       

-       

67,296       

188,604       

(19,876 )     

(79,299 )     

1,568       

(3,079 )     

(7,782 )     

Balance, December 31, 2014 

Repurchase of common stock 

Stock option exercises 

    74,104,064       

    (1,947,432 )     

150,154       

Restricted stock shares/units issuance      

459,597       

-       

-       

-       

82,000       

191,305       

(2,241 )     

(10,023 )     

(24,409 )     

(87,710 )     

5,743       

-       

-       

7,325       

-       

6,980       

3       

-       

(3 )     

9,671       

-       

8,640       

-       

-       

741       

(19 )     

2       

4       

-       

715       

(4 )     

14,528       

-       

9,170       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

cancelation 

Equity-based compensation 

Tax effects of equity-based 

compensation 

Foreign currency translation 

adjustment 

Net income 

cancelation 

Equity-based compensation 

Tax effects of equity-based 

compensation 

Foreign currency translation 

adjustment 

Net income 

Equity-based compensation 

Tax effects of equity-based 

compensation 

Foreign currency translation 

adjustment 

Net income 

Balance, December 31, 2015 

    72,766,383     $ 

728     $ 

-     $  207,070     $ 

(12,306 )   $ 

-       

-       

-       

-       

103,475       

(2,283 )     

-       

The accompanying notes are an integral part of these Consolidated Statements of Shareholders’ Equity.  

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

-       

161,509   

(64,199 ) 

5,754   

-   

7,325   

6,980   

(3,079 ) 

67,296   

181,586   

(99,204 ) 

1,571   

-   

9,671   

8,640   

(2,241 ) 

82,000   

182,023   

(112,138 ) 

717   

-   

14,528   

9,170   

(2,283 ) 

103,475   

195,492   

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS  
December 31, 2015, 2014 and 2013  

1. Organization, Consolidation and Summary of Significant Accounting Policies  
Organization and Business  

Manhattan Associates, Inc. (“Manhattan” or the “Company”) is a developer and provider of supply chain commerce solutions that 

help organizations optimize the effectiveness, efficiency, and strategic advantages of their supply chains. The Company’s solutions 
consist of software, services, and hardware, which coordinate people, workflows, assets, events, and tasks holistically across the 
functions linked in a supply chain from planning through execution. These solutions also help coordinate the actions, data exchange, 
and communication of participants in supply chain ecosystems, such as manufacturers, suppliers, distributors, trading partners, 
transportation providers, channels (such as catalogers, store retailers, and Web outlets), and consumers.  

The Company’s operations are in North America, Europe (EMEA), and the Asia/Pacific (APAC) region. The European operations 
are conducted through the Company’s wholly-owned subsidiaries, Manhattan Associates Limited, Manhattan Associates Europe B.V., 
Manhattan France SARL, and Manhattan Associates GmbH, in the United Kingdom, the Netherlands, France, and Germany, 
respectively. The Company’s Asia/Pacific operations are conducted through its wholly-owned subsidiaries, Manhattan Associates Pty 
Ltd., Manhattan Associates KK, Manhattan Associates Software (Shanghai), Co. Ltd., Manhattan Associates Software Pte Ltd., and 
Manhattan Associates (India) Development Centre Private Limited in Australia, Japan, China, Singapore, and India, respectively. The 
Company occasionally sells its products and services in other countries, such as countries in Latin America, Eastern Europe, Middle 
East, and Asia, through its direct sales channel as well as various reseller channels.  

Stock Split and Increase of the Authorized Number of Shares of Common Stock  

On December 19, 2013, the Board of Directors of the Company approved a four-for-one stock split of the Company’s common 
stock, effected in the form of a stock dividend. Each shareholder of record at the close of business on December 31, 2013 received 
three additional shares for every outstanding share held on the record date. The additional shares were distributed on January 10, 2014 
and trading began on a split-adjusted basis on January 13, 2014.  

On May 15, 2014, the shareholders of the Company approved an amendment to the Company’s articles of incorporation to increase 
the authorized number of shares of common stock from 100,000,000 to 200,000,000. The amendment was effective on May 15, 2014.  

All references made to share or per share amounts in the accompanying condensed consolidated financial statements and applicable 

disclosures have been restated to reflect the effect of the four-for-one stock split for all periods presented. The Company retained the 
current par value of $0.01 per share for all shares of common stock. Stockholders’ equity reflects the stock split by reclassifying an 
amount equal to the par value of the additional shares arising from the split from “Additional Paid-in Capital” or “Retained Earnings” 
to “Common stock.”  

Principles of Consolidation and Foreign Currency Translation  

The accompanying consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All 

significant intercompany balances and transactions have been eliminated in consolidation.  

The financial statements of foreign subsidiaries have been translated into United States dollars in accordance with the foreign 

currency matters topic in the Financial Accounting Standards Board’s (“FASB”) Accounting Standards Codification (the 
“Codification”). Revenues and expenses from international operations were denominated in the respective local currencies and 
translated using the average monthly exchange rates for the year. All balance sheet accounts have been translated using the exchange 
rates in effect at the balance sheet date and the effect of changes in exchange rates from year to year are disclosed as a separate 
component of shareholders’ equity and comprehensive income.  

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New Accounting Pronouncements  

In May 2014, the Financial Accounting Standards Board (FASB) issued guidance codified in Accounting Standard Codification 

(ASC) 606, Revenue Recognition – Revenue from Contracts with Customers, which will replace substantially all current revenue 
recognition guidance once it becomes effective. The new standard provides accounting guidance for all revenue arising from contracts 
with customers and affects all entities that enter into contracts to provide goods or services to their customers unless the contracts are 
in the scope of other standards. The new standard is less prescriptive and may require software entities to use more judgment and 
estimates in the revenue recognition process than are required under existing revenue guidance. This guidance is now effective for 
annual and interim periods beginning after December 15, 2017, using either of the following transition methods: (i) a full retrospective 
approach reflecting the application of the standard in each prior reporting period with the option to elect certain practical expedients, 
or (ii) a modified retrospective approach with the cumulative effect of initially adopting the standard recognized at the date of 
adoption (which includes additional footnote disclosures). We are currently evaluating the impact the adoption of this standard will 
have on our Consolidated Financial Statements. 

In April 2015, the FASB issued Accounting Standard Update (ASU) 2015-05, Intangibles – Goodwill and Other – Internal Use 

Software (Subtopic 350-40): Customer’s Accounting for Fees Paid in a Cloud Computing Arrangement.  ASU 2015-05 provides 
guidance to customers about whether a cloud computing arrangement includes a software license. If a cloud computing arrangement 
includes a software license, then the customer should account for the software license element of the arrangement consistent with the 
acquisition of other software licenses. If a cloud computing arrangement does not include a software license, the customer should 
account for the arrangement as a service contract. The guidance will not change GAAP for a customer’s accounting for service 
contracts. This guidance is effective for annual and interim periods beginning after December 15, 2015. We adopted this ASU as of 
December 31, 2015. The adoption of the ASU did not have a material impact on our financial statements. 

In November 2015, the FASB issued ASU 2015-17, Balance Sheet Classification of Deferred Taxes to simplify the presentation 
of the deferred income taxes. The ASU requires that all deferred tax assets and liabilities, along with any related valuation allowance, 
be classified as noncurrent on the balance sheet. The guidance does not change the existing requirement that only permits offsetting 
within a tax-paying component of an entity. This guidance is effective for annual periods beginning after December 15, 2016, and 
interim periods within those annual periods, but may be adopted earlier. We have not adopted this ASU as of December 31, 2015, but 
believe that the adoption of the ASU will not have a material impact on our financial statements. 

Summary of Significant Accounting Policies  

Cash and Cash Equivalents  

The Company considers all highly liquid investments purchased with original maturities of three months or less to be cash or cash 

equivalents.  

Concentrations of Credit Risk  

Financial instruments that potentially subject the Company to significant concentrations of credit risk consist principally of cash 
and cash equivalents, short- and long-term investments and accounts receivable. The Company maintains cash and cash equivalents 
and short- and long-term investments with various financial institutions. Amounts held are above the federally insured limit.  

The Company’s sales are primarily to companies located in the United States, Europe and Asia. The Company performs periodic 
credit evaluations of its customers’ financial condition and does not require collateral. Accounts receivable are due principally from 
large U.S., European and Asia Pacific companies under stated contract terms. Accounts receivable, net as of December 31, 2015 for 
the Americas, EMEA, and APAC companies were $79.5 million, $12.7 million, and $5.2 million, respectively. Accounts receivable, 
net as of December 31, 2014 for the Americas, EMEA, and APAC companies were $69.2 million, $13.5 million, and $4.1 million, 
respectively. The Company’s top five customers in aggregate accounted for 8%, 10%, and 11% of total revenue recognized for each of 
the years ended December 31, 2015, 2014 and 2013, respectively. No single customer accounted for more than 10% of revenue in the 
years ended December 31, 2015, 2014 and 2013 or for more than 10% of accounts receivable as of December 31, 2015 and 2014.  

Fair Value Measurement  

The Company measures its investments based on a fair value hierarchy disclosure framework that prioritizes and ranks the level of 
market price observability used in measuring assets and liabilities at fair value. Market price observability is affected by a number of 
factors, including the type of asset or liability and their characteristics. This hierarchy prioritizes the inputs into three broad levels as 
follows:  

—  Level 1–Quoted prices in active markets for identical instruments.  

—  Level 2–Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets 

that are not active; and model-derived valuations in which all significant inputs and significant value drivers are observable in 

—  Level 3–Valuations derived from valuation techniques in which one or more significant inputs or significant value drivers are 

active markets.  

unobservable.  

The Company’s investments are categorized as available-for-sale securities and recorded at fair market value. Investments with 

maturities of 90 days or less from the date of purchase are classified as cash equivalents; investments with maturities of greater than 

90 days from the date of purchase but less than one year are generally classified as short-term investments; and investments with 

maturities of one year or greater from the date of purchase are generally classified as long-term investments. Unrealized holding gains 

and losses are reflected as a net amount in a separate component of shareholders’ equity until realized. For the purposes of computing 

realized gains and losses, cost is determined on a specific identification basis.  

At December 31, 2015, the Company’s cash, cash equivalents, and short-term investments balances were $78.7 million, $39.7 

million, and $10.4 million, respectively. Cash equivalents consist of highly liquid money market funds and certificates of deposit. 

Short-term investments consist of certificates of deposit. At December 31, 2015, the Company has $19.8 million in certificates of 

deposit in India, which are included in cash equivalents and short-term investments. The Company uses quoted prices from active 

markets that are classified at Level 1 as a highest level observable input in the disclosure hierarchy framework for all available-for-

sale securities. At December 31, 2015, the Company has $30.3 million in money market funds, which are classified as Level 1 and are 

included in cash and cash equivalents on the Consolidated Balance Sheet. The Company has no long-term investments or investments 

classified as Level 2 or Level 3.  

Use of Estimates  

The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to 

make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities 

at the date of the financial statements, and the reported amounts of revenue and expenses during the reporting period. Significant 

estimates include the allowance for doubtful accounts, which is based upon an evaluation of historical amounts written-off, the 

customers’ ability to pay, and general economic conditions; self-insurance accruals; impairment of goodwill; stock based 

compensation, which is based on the number of awards ultimately expected to vest; and the Company’s effective income tax rate 

(including the impact of unrecognized tax benefits) and deferred tax assets, which are based upon the Company’s expectations of 

future taxable income, allowable deductions, and projected tax credits. Actual results will differ from these estimates.  

Fair Value of Financial Instruments  

The carrying values of cash and cash equivalents, accounts receivable, accounts payable, and other financial instruments included 

in the accompanying Consolidated Balance Sheets approximate their fair values principally due to the short-term maturities of these 

instruments. Unrealized gains and losses on investments are included as a separate component of “Accumulated other comprehensive 

loss,” net of any related tax effect, in the Consolidated Balance Sheets.  

Risks Associated with Single Business Line, Technological Advances, and Foreign Operations  

The Company currently derives a substantial portion of its revenues from sales of its software and related services and hardware. 

The markets for supply chain commerce solutions are highly competitive, subject to rapid technological change, changing customer 

needs, frequent new product introductions, and evolving industry standards that may render existing products and services obsolete. 

As a result, the Company’s position in these markets could be eroded rapidly by unforeseen changes in customer requirements for 

application features, functions, and technologies. The Company’s growth and future operating results will depend, in part, upon its 

ability to enhance existing applications and develop and introduce new applications that meet changing customer requirements that 

respond to competitive products and that achieve market acceptance. Any factor adversely affecting the markets for supply chain 

commerce solutions could have an adverse effect on the Company’s business, financial condition, results of operations and operating 

cash flows.  

The Company’s international business is subject to risks typical of an international business, including, but not limited to, differing 

economic conditions, changes in political climate, differing tax structures, other regulations and restrictions, and foreign exchange rate 

volatility. In addition, we have a large development center in Bangalore, India, that does not have a natural in-market revenue hedge to 

mitigate currency risk to our operating expense in India. Fluctuations in the value of other currencies, particularly the Indian rupee, 

could significantly affect our revenues, expenses, operating profit and net income. The Company recognized foreign exchange losses 

46 

47 

 
 
 
 
 
 
New Accounting Pronouncements  

In May 2014, the Financial Accounting Standards Board (FASB) issued guidance codified in Accounting Standard Codification 

(ASC) 606, Revenue Recognition – Revenue from Contracts with Customers, which will replace substantially all current revenue 

recognition guidance once it becomes effective. The new standard provides accounting guidance for all revenue arising from contracts 

with customers and affects all entities that enter into contracts to provide goods or services to their customers unless the contracts are 

in the scope of other standards. The new standard is less prescriptive and may require software entities to use more judgment and 

estimates in the revenue recognition process than are required under existing revenue guidance. This guidance is now effective for 

annual and interim periods beginning after December 15, 2017, using either of the following transition methods: (i) a full retrospective 

approach reflecting the application of the standard in each prior reporting period with the option to elect certain practical expedients, 

or (ii) a modified retrospective approach with the cumulative effect of initially adopting the standard recognized at the date of 

adoption (which includes additional footnote disclosures). We are currently evaluating the impact the adoption of this standard will 

have on our Consolidated Financial Statements. 

In April 2015, the FASB issued Accounting Standard Update (ASU) 2015-05, Intangibles – Goodwill and Other – Internal Use 

Software (Subtopic 350-40): Customer’s Accounting for Fees Paid in a Cloud Computing Arrangement.  ASU 2015-05 provides 

guidance to customers about whether a cloud computing arrangement includes a software license. If a cloud computing arrangement 

includes a software license, then the customer should account for the software license element of the arrangement consistent with the 

acquisition of other software licenses. If a cloud computing arrangement does not include a software license, the customer should 

account for the arrangement as a service contract. The guidance will not change GAAP for a customer’s accounting for service 

contracts. This guidance is effective for annual and interim periods beginning after December 15, 2015. We adopted this ASU as of 

December 31, 2015. The adoption of the ASU did not have a material impact on our financial statements. 

In November 2015, the FASB issued ASU 2015-17, Balance Sheet Classification of Deferred Taxes to simplify the presentation 

of the deferred income taxes. The ASU requires that all deferred tax assets and liabilities, along with any related valuation allowance, 

be classified as noncurrent on the balance sheet. The guidance does not change the existing requirement that only permits offsetting 

within a tax-paying component of an entity. This guidance is effective for annual periods beginning after December 15, 2016, and 

interim periods within those annual periods, but may be adopted earlier. We have not adopted this ASU as of December 31, 2015, but 

believe that the adoption of the ASU will not have a material impact on our financial statements. 

The Company considers all highly liquid investments purchased with original maturities of three months or less to be cash or cash 

Summary of Significant Accounting Policies  

Cash and Cash Equivalents  

equivalents.  

Concentrations of Credit Risk  

Financial instruments that potentially subject the Company to significant concentrations of credit risk consist principally of cash 

and cash equivalents, short- and long-term investments and accounts receivable. The Company maintains cash and cash equivalents 

and short- and long-term investments with various financial institutions. Amounts held are above the federally insured limit.  

The Company’s sales are primarily to companies located in the United States, Europe and Asia. The Company performs periodic 

credit evaluations of its customers’ financial condition and does not require collateral. Accounts receivable are due principally from 

large U.S., European and Asia Pacific companies under stated contract terms. Accounts receivable, net as of December 31, 2015 for 

the Americas, EMEA, and APAC companies were $79.5 million, $12.7 million, and $5.2 million, respectively. Accounts receivable, 

net as of December 31, 2014 for the Americas, EMEA, and APAC companies were $69.2 million, $13.5 million, and $4.1 million, 

respectively. The Company’s top five customers in aggregate accounted for 8%, 10%, and 11% of total revenue recognized for each of 

the years ended December 31, 2015, 2014 and 2013, respectively. No single customer accounted for more than 10% of revenue in the 

years ended December 31, 2015, 2014 and 2013 or for more than 10% of accounts receivable as of December 31, 2015 and 2014.  

Fair Value Measurement  

The Company measures its investments based on a fair value hierarchy disclosure framework that prioritizes and ranks the level of 

market price observability used in measuring assets and liabilities at fair value. Market price observability is affected by a number of 

factors, including the type of asset or liability and their characteristics. This hierarchy prioritizes the inputs into three broad levels as 

follows:  

—  Level 1–Quoted prices in active markets for identical instruments.  

—  Level 2–Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets 
that are not active; and model-derived valuations in which all significant inputs and significant value drivers are observable in 
active markets.  

—  Level 3–Valuations derived from valuation techniques in which one or more significant inputs or significant value drivers are 

unobservable.  

The Company’s investments are categorized as available-for-sale securities and recorded at fair market value. Investments with 
maturities of 90 days or less from the date of purchase are classified as cash equivalents; investments with maturities of greater than 
90 days from the date of purchase but less than one year are generally classified as short-term investments; and investments with 
maturities of one year or greater from the date of purchase are generally classified as long-term investments. Unrealized holding gains 
and losses are reflected as a net amount in a separate component of shareholders’ equity until realized. For the purposes of computing 
realized gains and losses, cost is determined on a specific identification basis.  

At December 31, 2015, the Company’s cash, cash equivalents, and short-term investments balances were $78.7 million, $39.7 
million, and $10.4 million, respectively. Cash equivalents consist of highly liquid money market funds and certificates of deposit. 
Short-term investments consist of certificates of deposit. At December 31, 2015, the Company has $19.8 million in certificates of 
deposit in India, which are included in cash equivalents and short-term investments. The Company uses quoted prices from active 
markets that are classified at Level 1 as a highest level observable input in the disclosure hierarchy framework for all available-for-
sale securities. At December 31, 2015, the Company has $30.3 million in money market funds, which are classified as Level 1 and are 
included in cash and cash equivalents on the Consolidated Balance Sheet. The Company has no long-term investments or investments 
classified as Level 2 or Level 3.  

Use of Estimates  

The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to 
make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities 
at the date of the financial statements, and the reported amounts of revenue and expenses during the reporting period. Significant 
estimates include the allowance for doubtful accounts, which is based upon an evaluation of historical amounts written-off, the 
customers’ ability to pay, and general economic conditions; self-insurance accruals; impairment of goodwill; stock based 
compensation, which is based on the number of awards ultimately expected to vest; and the Company’s effective income tax rate 
(including the impact of unrecognized tax benefits) and deferred tax assets, which are based upon the Company’s expectations of 
future taxable income, allowable deductions, and projected tax credits. Actual results will differ from these estimates.  

Fair Value of Financial Instruments  

The carrying values of cash and cash equivalents, accounts receivable, accounts payable, and other financial instruments included 
in the accompanying Consolidated Balance Sheets approximate their fair values principally due to the short-term maturities of these 
instruments. Unrealized gains and losses on investments are included as a separate component of “Accumulated other comprehensive 
loss,” net of any related tax effect, in the Consolidated Balance Sheets.  

Risks Associated with Single Business Line, Technological Advances, and Foreign Operations  

The Company currently derives a substantial portion of its revenues from sales of its software and related services and hardware. 
The markets for supply chain commerce solutions are highly competitive, subject to rapid technological change, changing customer 
needs, frequent new product introductions, and evolving industry standards that may render existing products and services obsolete. 
As a result, the Company’s position in these markets could be eroded rapidly by unforeseen changes in customer requirements for 
application features, functions, and technologies. The Company’s growth and future operating results will depend, in part, upon its 
ability to enhance existing applications and develop and introduce new applications that meet changing customer requirements that 
respond to competitive products and that achieve market acceptance. Any factor adversely affecting the markets for supply chain 
commerce solutions could have an adverse effect on the Company’s business, financial condition, results of operations and operating 
cash flows.  

The Company’s international business is subject to risks typical of an international business, including, but not limited to, differing 
economic conditions, changes in political climate, differing tax structures, other regulations and restrictions, and foreign exchange rate 
volatility. In addition, we have a large development center in Bangalore, India, that does not have a natural in-market revenue hedge to 
mitigate currency risk to our operating expense in India. Fluctuations in the value of other currencies, particularly the Indian rupee, 
could significantly affect our revenues, expenses, operating profit and net income. The Company recognized foreign exchange losses 

46 

47 

 
 
 
 
 
 
of $0.1 million and $0.4 million in 2015 and 2014, respectively, and a foreign exchange rate gain of $0.7 million in 2013. Foreign 
exchange rate transaction gains and losses are classified in “Other income (loss), net” on the Consolidated Statements of Income.  

Revenue Recognition  

The Company’s revenue consists of fees from the licensing and hosting of software (collectively included in “Software license” 

revenue in the Consolidated Statements of Income), fees from implementation and training services (collectively, “professional 
services”) and customer support services and software enhancements (collectively with professional services revenue included in 
“Services” revenue in the Consolidated Statements of Income), and sales of hardware and other revenue, which consists of 
reimbursements of out-of-pocket expenses incurred in connection with our professional services (collectively included in “Hardware 
and other” revenue in the Consolidated Statements of Income). All revenue is recognized net of any related sales taxes.  

The Company recognizes license revenue when the following criteria are met: (1) a signed contract is obtained covering all 

elements of the arrangement, (2) delivery of the product has occurred, (3) the license fee is fixed or determinable, and (4) collection is 
probable. Revenue recognition for software with multiple-element arrangements requires recognition of revenue using the “residual 
method” when (a) there is vendor-specific objective evidence (VSOE) of the fair values of all undelivered elements in a multiple-
element arrangement that is not accounted for using long-term contract accounting, (b) VSOE of fair value does not exist for one or 
more of the delivered elements in the arrangement, and (c) all other applicable revenue-recognition criteria for software revenue 
recognition are satisfied. For those contracts that contain significant customization or modifications, license revenue is recognized 
using contract accounting.  

The Company allocates revenue to customer support services and software enhancements and any other undelivered elements of 
the arrangement based on VSOE of fair value of each element, and such amounts are deferred until the applicable delivery criteria and 
other revenue recognition criteria have been met. The balance of the revenue, net of any discounts inherent in the arrangement, is 
recognized at the outset of the arrangement using the residual method as the product licenses are delivered. If the Company cannot 
objectively determine the fair value of each undelivered element based on the VSOE of fair value, the Company defers revenue 
recognition until all elements are delivered, all services have been performed, or until fair value can be objectively determined. The 
Company must apply judgment in determining all elements of the arrangement and in determining the VSOE of fair value for each 
element, considering the price charged for each product on a stand-alone basis or applicable renewal rates. For arrangements that 
include future software functionality deliverables, the Company accounts for these deliverables as a separate element of the 
arrangement. Because the Company does not sell these deliverables on a standalone basis, the Company is not able to establish VSOE 
of fair value of these deliverables. As a result, the Company defers all revenue under the arrangement until the future functionality has 
been delivered to the customer.  

Payment terms for the Company’s software licenses vary. Each contract is evaluated individually to determine whether the fees in 

the contract are fixed or determinable and whether collectability is probable. Judgment is required in assessing the probability of 
collection, which is generally based on evaluation of customer-specific information, historical collection experience, and economic 
market conditions. If market conditions decline, or if the financial conditions of customers deteriorate, the Company may be unable to 
determine that collectability is probable, and the Company could be required to defer the recognition of revenue until the Company 
receives customer payments. The Company has an established history of collecting under the terms of its software license contracts 
without providing refunds or concessions to its customers. Therefore, the Company has determined that the presence of payment terms 
that extend beyond contract execution in a particular contract do not preclude the conclusion that the fees in the contract are fixed or 
determinable. Although infrequent, when payment terms in a contract extend beyond our standard terms or twelve months, the 
Company has determined that such fees are not fixed or determinable and recognizes revenue as payments become due provided that 
all other conditions for revenue recognition have been met.  

The Company’s services revenue consists of fees generated from professional services and customer support and software 
enhancements related to the Company’s software products. Professional services include system planning, design, configuration, 
testing, and other software implementation support, and are not typically essential to the functionality of the software. Fees from 
professional services performed by the Company are separately priced and are generally billed on an hourly basis, and revenue is 
recognized as the services are performed. In certain situations, professional services are rendered under agreements in which billings 
are limited to contractual maximums or based upon a fixed fee for portions of or all of the engagement. Revenue related to fixed-fee-
based contracts is recognized on a proportional performance basis based on the hours incurred on discrete projects within an overall 
services arrangement. The Company has determined that output measures, or services delivered, approximate the input measures 
associated with fixed-fee services arrangements. Project losses are provided for in their entirety in the period in which they become 
known. Revenue related to customer support services and software enhancements is generally paid in advance and recognized ratably 
over the term of the agreement, typically twelve months.  

Hardware and other revenue is generated from the resale of a variety of hardware products, developed and manufactured by third 

parties, that are integrated with and complementary to the Company’s software solutions. As part of a complete solution, the 

Company’s customers periodically purchase hardware from the Company for use with the software licenses purchased from the 

Company. These products include computer hardware, radio frequency terminal networks, radio frequency identification (RFID) chip 

readers, bar code printers and scanners, and other peripherals. Hardware revenue is recognized upon shipment to the customer when 

title passes. The Company generally purchases hardware from the Company’s vendors only after receiving an order from a customer. 

As a result, the Company generally does not maintain hardware inventory.  

In accordance with the other presentation matters within the Revenue Recognition Topic of the Financial Accounting Standards 

Board’s (FASB) Accounting Standards Codification (ASC), the Company recognizes amounts associated with reimbursements from 

customers for out-of-pocket expenses as revenue. Such amounts have been included in “Hardware and other” revenue in the 

Consolidated Statements of Income. The total amount of expense reimbursement recorded to revenue was $20.2 million, $18.9 

million, and $15.3 million for 2015, 2014 and 2013, respectively.  

Deferred revenue represents amounts collected prior to having completed performance of professional services, customer support 

services and software enhancements, and significant remaining obligations under license agreements. The Company generally expects 

to complete such services or obligations within the next twelve months.  

The Company has not experienced significant returns or warranty claims to date and, as a result, has not recorded a provision for 

the cost of returns and product warranty claims at December 31, 2015 or 2014.  

The Company records an allowance for doubtful accounts based on the historical experience of write-offs and a detailed assessment 

of accounts receivable. Additions to the allowance for doubtful accounts generally represent a sales allowance on services revenue, 

which are recorded to operations as a reduction to services revenue. The total amounts charged to operations were $7.1 million, $4.8 

million, and $2.9 million for 2015, 2014 and 2013, respectively. In estimating the allowance for doubtful accounts, management 

considers the age of the accounts receivable, the Company’s historical write-offs, and the creditworthiness of the customer, among 

other factors. Should any of these factors change, the estimates made by management will also change accordingly, which could affect 

the level of the Company’s future allowances. Uncollectible accounts are written off when it is determined that the specific balance is 

Deferred Revenue  

Returns and Allowances  

not collectible.  

Property and Equipment  

Property and equipment is recorded at cost and consists of furniture, computers, other office equipment, internal use software, and 

leasehold improvements. The Company depreciates the cost of furniture, computers, other office equipment, and internal use software 

on a straight-line basis over their estimated useful lives (three to five years for computer software, five years for office equipment, 

seven years for furniture and fixtures). Leasehold improvements are depreciated over the lesser of their useful lives or the term of the 

lease. Depreciation expense for property and equipment for the years ended December 31, 2015, 2014 and 2013 was approximately 

$7.3 million, $6.2 million, and $5.8 million, respectively, and was included in “Depreciation and amortization” in the Consolidated 

Statements of Income.  

Property and equipment, at cost, consist of the following (in thousands):  

Office equipment 

Computer software 

Furniture and fixtures 

Leasehold improvement 

Property and equipment, gross 

Less accumulated depreciation 

Property and equipment, net 

December 31, 

2015 

2014 

   $ 

   $ 

33,912      $ 

18,809        

4,100        

18,119        

74,940        

(53,764 )      

21,176      $ 

32,916   

17,351   

3,022   

15,191   

68,480   

(51,215 ) 

17,265   

48 

49 

 
 
 
 
 
 
  
  
  
  
  
  
     
  
     
     
     
     
     
of $0.1 million and $0.4 million in 2015 and 2014, respectively, and a foreign exchange rate gain of $0.7 million in 2013. Foreign 

exchange rate transaction gains and losses are classified in “Other income (loss), net” on the Consolidated Statements of Income.  

Revenue Recognition  

The Company’s revenue consists of fees from the licensing and hosting of software (collectively included in “Software license” 

revenue in the Consolidated Statements of Income), fees from implementation and training services (collectively, “professional 

services”) and customer support services and software enhancements (collectively with professional services revenue included in 

“Services” revenue in the Consolidated Statements of Income), and sales of hardware and other revenue, which consists of 

reimbursements of out-of-pocket expenses incurred in connection with our professional services (collectively included in “Hardware 

and other” revenue in the Consolidated Statements of Income). All revenue is recognized net of any related sales taxes.  

The Company recognizes license revenue when the following criteria are met: (1) a signed contract is obtained covering all 

elements of the arrangement, (2) delivery of the product has occurred, (3) the license fee is fixed or determinable, and (4) collection is 

probable. Revenue recognition for software with multiple-element arrangements requires recognition of revenue using the “residual 

method” when (a) there is vendor-specific objective evidence (VSOE) of the fair values of all undelivered elements in a multiple-

element arrangement that is not accounted for using long-term contract accounting, (b) VSOE of fair value does not exist for one or 

more of the delivered elements in the arrangement, and (c) all other applicable revenue-recognition criteria for software revenue 

recognition are satisfied. For those contracts that contain significant customization or modifications, license revenue is recognized 

using contract accounting.  

The Company allocates revenue to customer support services and software enhancements and any other undelivered elements of 

the arrangement based on VSOE of fair value of each element, and such amounts are deferred until the applicable delivery criteria and 

other revenue recognition criteria have been met. The balance of the revenue, net of any discounts inherent in the arrangement, is 

recognized at the outset of the arrangement using the residual method as the product licenses are delivered. If the Company cannot 

objectively determine the fair value of each undelivered element based on the VSOE of fair value, the Company defers revenue 

recognition until all elements are delivered, all services have been performed, or until fair value can be objectively determined. The 

Company must apply judgment in determining all elements of the arrangement and in determining the VSOE of fair value for each 

element, considering the price charged for each product on a stand-alone basis or applicable renewal rates. For arrangements that 

include future software functionality deliverables, the Company accounts for these deliverables as a separate element of the 

arrangement. Because the Company does not sell these deliverables on a standalone basis, the Company is not able to establish VSOE 

of fair value of these deliverables. As a result, the Company defers all revenue under the arrangement until the future functionality has 

been delivered to the customer.  

Payment terms for the Company’s software licenses vary. Each contract is evaluated individually to determine whether the fees in 

the contract are fixed or determinable and whether collectability is probable. Judgment is required in assessing the probability of 

collection, which is generally based on evaluation of customer-specific information, historical collection experience, and economic 

market conditions. If market conditions decline, or if the financial conditions of customers deteriorate, the Company may be unable to 

determine that collectability is probable, and the Company could be required to defer the recognition of revenue until the Company 

receives customer payments. The Company has an established history of collecting under the terms of its software license contracts 

without providing refunds or concessions to its customers. Therefore, the Company has determined that the presence of payment terms 

that extend beyond contract execution in a particular contract do not preclude the conclusion that the fees in the contract are fixed or 

determinable. Although infrequent, when payment terms in a contract extend beyond our standard terms or twelve months, the 

Company has determined that such fees are not fixed or determinable and recognizes revenue as payments become due provided that 

all other conditions for revenue recognition have been met.  

The Company’s services revenue consists of fees generated from professional services and customer support and software 

enhancements related to the Company’s software products. Professional services include system planning, design, configuration, 

testing, and other software implementation support, and are not typically essential to the functionality of the software. Fees from 

professional services performed by the Company are separately priced and are generally billed on an hourly basis, and revenue is 

recognized as the services are performed. In certain situations, professional services are rendered under agreements in which billings 

are limited to contractual maximums or based upon a fixed fee for portions of or all of the engagement. Revenue related to fixed-fee-

based contracts is recognized on a proportional performance basis based on the hours incurred on discrete projects within an overall 

services arrangement. The Company has determined that output measures, or services delivered, approximate the input measures 

associated with fixed-fee services arrangements. Project losses are provided for in their entirety in the period in which they become 

known. Revenue related to customer support services and software enhancements is generally paid in advance and recognized ratably 

over the term of the agreement, typically twelve months.  

Hardware and other revenue is generated from the resale of a variety of hardware products, developed and manufactured by third 

parties, that are integrated with and complementary to the Company’s software solutions. As part of a complete solution, the 
Company’s customers periodically purchase hardware from the Company for use with the software licenses purchased from the 
Company. These products include computer hardware, radio frequency terminal networks, radio frequency identification (RFID) chip 
readers, bar code printers and scanners, and other peripherals. Hardware revenue is recognized upon shipment to the customer when 
title passes. The Company generally purchases hardware from the Company’s vendors only after receiving an order from a customer. 
As a result, the Company generally does not maintain hardware inventory.  

In accordance with the other presentation matters within the Revenue Recognition Topic of the Financial Accounting Standards 
Board’s (FASB) Accounting Standards Codification (ASC), the Company recognizes amounts associated with reimbursements from 
customers for out-of-pocket expenses as revenue. Such amounts have been included in “Hardware and other” revenue in the 
Consolidated Statements of Income. The total amount of expense reimbursement recorded to revenue was $20.2 million, $18.9 
million, and $15.3 million for 2015, 2014 and 2013, respectively.  

Deferred Revenue  

Deferred revenue represents amounts collected prior to having completed performance of professional services, customer support 
services and software enhancements, and significant remaining obligations under license agreements. The Company generally expects 
to complete such services or obligations within the next twelve months.  

Returns and Allowances  

The Company has not experienced significant returns or warranty claims to date and, as a result, has not recorded a provision for 

the cost of returns and product warranty claims at December 31, 2015 or 2014.  

The Company records an allowance for doubtful accounts based on the historical experience of write-offs and a detailed assessment 

of accounts receivable. Additions to the allowance for doubtful accounts generally represent a sales allowance on services revenue, 
which are recorded to operations as a reduction to services revenue. The total amounts charged to operations were $7.1 million, $4.8 
million, and $2.9 million for 2015, 2014 and 2013, respectively. In estimating the allowance for doubtful accounts, management 
considers the age of the accounts receivable, the Company’s historical write-offs, and the creditworthiness of the customer, among 
other factors. Should any of these factors change, the estimates made by management will also change accordingly, which could affect 
the level of the Company’s future allowances. Uncollectible accounts are written off when it is determined that the specific balance is 
not collectible.  

Property and Equipment  

Property and equipment is recorded at cost and consists of furniture, computers, other office equipment, internal use software, and 
leasehold improvements. The Company depreciates the cost of furniture, computers, other office equipment, and internal use software 
on a straight-line basis over their estimated useful lives (three to five years for computer software, five years for office equipment, 
seven years for furniture and fixtures). Leasehold improvements are depreciated over the lesser of their useful lives or the term of the 
lease. Depreciation expense for property and equipment for the years ended December 31, 2015, 2014 and 2013 was approximately 
$7.3 million, $6.2 million, and $5.8 million, respectively, and was included in “Depreciation and amortization” in the Consolidated 
Statements of Income.  

Property and equipment, at cost, consist of the following (in thousands):  

Office equipment 
Computer software 
Furniture and fixtures 
Leasehold improvement 

Property and equipment, gross 

Less accumulated depreciation 
Property and equipment, net 

December 31, 

2015 

2014 

   $ 

   $ 

33,912      $ 
18,809        
4,100        
18,119        
74,940        
(53,764 )      
21,176      $ 

32,916   
17,351   
3,022   
15,191   
68,480   
(51,215 ) 
17,265   

48 

49 

 
 
 
 
 
 
  
  
  
  
  
  
     
  
     
     
     
     
     
exceptions, to indemnify, defend, and hold harmless the customer in connection with third party claims against the customer alleging 

that the customer’s use of our software products in compliance with their license infringe the third party’s patent, copyright, or other 

intellectual property rights. Conditions to our obligations generally include that we are provided the right to control the defense of the 

claims and, in general, to control settlement negotiations. Those provisions generally provide also that, if the customer is prevented 

from using our software because of a third party infringement claim, our sole obligation (in addition to the indemnification, defense, 

and hold harmless obligation referred to above) is to, at our expense, (i) procure for the customer the right to continue to use the 

software, (ii) to replace or modify the product so that its use by the customer does not infringe, or, if either of the foregoing are not 

reasonably feasible, to terminate the customer contract and provide a refund of the unamortized portion of the customer’s license fee 

(based on a five year amortization period). Our customer contracts sometimes also require us to indemnify, defend, and hold harmless 

the customer in connection with death, personal injury, or property damage claims made by third parties with respect to actions of our 

personnel or contractors. The indemnity obligations contained in our customer contracts generally have no specified expiration date 

and no specified monetary limitation on liability. We have not previously incurred costs to settle claims or pay awards under these 

indemnification obligations. We account for these indemnity obligations in accordance with FASB guidance on accounting for 

contingencies, and record a liability for these obligations when a loss is probable and reasonably estimable. We have not recorded any 

liabilities for these contracts as of December 31, 2015, or 2014.  

In general, in our customer contracts, the Company warrants to its customers that its software products will perform in all material 

respects in accordance with the standard published specifications in effect at the time of delivery of the licensed products to the 

customer for six months after first use of the licensed products, but no more than 24 months after execution of the license agreement. 

Additionally, the Company warrants to its customers that services will be performed consistent with generally accepted industry 

standards or specific service levels through completion of the agreed upon services. If necessary, the Company will provide for the 

estimated cost of product and service warranties based on specific warranty claims and claim history. However, the Company has not 

incurred significant recurring expense under product or service warranties. As a result, the Company believes the estimated fair value 

of these agreements is nominal. Accordingly, the Company has no liabilities recorded for these agreements as of December 31, 2015 

and 2014.  

Segment Information  

Advertising Costs  

The Company has three reporting segments: Americas, EMEA, and APAC as defined by FASB Codification topic for segment 

reporting. See Note 7 for discussion of the Company’s reporting segments.  

Advertising costs are expensed as incurred and totaled approximately $349,000, $168,000 and $154,000 in 2015, 2014 and 2013, 

respectively. Advertising costs are included in “Sales and marketing” in the Consolidated Statements of Income.  

Basic and Diluted Net Income Per Share  

Basic net income per share is computed using net income divided by the weighted average number of shares of common stock 

outstanding (“Weighted Shares”) for the period presented.  

Software Development Costs  

Research and development expenses are charged to expense as incurred. For the years ended December 31, 2015, 2014 and 2013, 

the Company did not capitalize any internal research and development costs because the costs incurred between the attainment of 
technological feasibility for the related software product through the date when the product was available for general release to 
customers have been insignificant.  

The Company determines the amount of development costs capitalizable under the provisions of FASB Codification accounting for 

costs of computer software to be sold, leased, or marketed. Under this guidance, computer software development costs are charged to 
R&D expense until technological feasibility is established, after which remaining software production costs are capitalized. The 
Company has defined technological feasibility as the point in time at which the Company has a detailed program design or a working 
model of the related product, depending on the type of development efforts, and high-risk development issues have been resolved 
through end-to-end system testing.  

Impairment of Long-Lived Assets  

The Company reviews the values assigned to long-lived assets, including property and certain intangible assets, to determine 

whether events and circumstances have occurred which indicate that the remaining estimated useful lives may warrant revision or that 
the remaining balances may not be recoverable. In such reviews, undiscounted cash flows associated with these assets are compared 
with their carrying value to determine if a write-down to fair value is required. During 2015, 2014 and 2013, the Company did not 
recognize any impairment charges associated with its long-lived or intangible assets.  

The evaluation of asset impairment requires management to make assumptions about future cash flows over the life of the asset 
being evaluated. These assumptions require significant judgment, and actual results may differ from assumed and estimated amounts.  

Goodwill and Impairment of Goodwill  
Goodwill  

Goodwill represents the excess of purchase price over fair value of net identified tangible and intangible assets and liabilities 
acquired. The Company does not amortize goodwill, but instead tests goodwill for impairment on at least an annual basis. Goodwill 
was $62.2 million at the end of each years ended December 31, 2015 and 2014. Approximately $36.0 million of the gross Goodwill 
balance is deductible for income tax purposes. To date, there have been no goodwill impairments.  

Impairment of Goodwill  

The Company evaluates the carrying value of goodwill annually as of December 31 and between annual evaluations if events occur 

or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying amount. Such 
circumstances could include, but are not limited to, (1) a significant adverse change in legal factors or in business climate, 
(2) unanticipated competition, or (3) an adverse action or assessment by a regulator.  

The Company applied the simplified goodwill impairment test for the fiscal year ended December 31, 2015, that permits companies 

to perform a qualitative assessment based on economic, industry and company-specific factors as the initial step in the annual 
goodwill impairment test for all or selected reporting units. Based on the results of the qualitative assessment, companies are only 
required to perform Step 1 of the annual impairment test for a reporting unit if the company concludes that it is not more likely than 
not that the unit’s fair value is less than its carrying amount. To the extent the Company concludes it is more likely than not that a 
reporting unit’s estimated fair value is less than its carrying amount, the two-step approach is applied. The first step would require a 
comparison of each reporting unit’s fair value to the respective carrying value. If the carrying value exceeds the fair value, a second 
step is performed to measure the amount of impairment loss, if any. The Company did not identify any macroeconomic or industry 
conditions as of December 31, 2015, that would indicate the fair value of the reporting units were more likely than not to be less than 
their respective carrying values. If circumstances change or events occur to indicate it is more likely than not that the fair value of any 
reporting units have fallen below their carrying value, the Company would test such reporting unit for impairment. The Company 
performed its periodic review of its goodwill for impairment as of December 31, 2015 and 2014, and did not identify any impairment 
as a result of the review.  

Guarantees and Indemnities  

The Company accounts for guarantees in accordance with the guarantee accounting topic in the FASB Codification. Our customer 

contracts generally contain infringement indemnity provisions. Under those provisions, we generally agree, subject to certain 

50 

51 

 
 
 
 
 
 
exceptions, to indemnify, defend, and hold harmless the customer in connection with third party claims against the customer alleging 
that the customer’s use of our software products in compliance with their license infringe the third party’s patent, copyright, or other 
intellectual property rights. Conditions to our obligations generally include that we are provided the right to control the defense of the 
claims and, in general, to control settlement negotiations. Those provisions generally provide also that, if the customer is prevented 
from using our software because of a third party infringement claim, our sole obligation (in addition to the indemnification, defense, 
and hold harmless obligation referred to above) is to, at our expense, (i) procure for the customer the right to continue to use the 
software, (ii) to replace or modify the product so that its use by the customer does not infringe, or, if either of the foregoing are not 
reasonably feasible, to terminate the customer contract and provide a refund of the unamortized portion of the customer’s license fee 
(based on a five year amortization period). Our customer contracts sometimes also require us to indemnify, defend, and hold harmless 
the customer in connection with death, personal injury, or property damage claims made by third parties with respect to actions of our 
personnel or contractors. The indemnity obligations contained in our customer contracts generally have no specified expiration date 
and no specified monetary limitation on liability. We have not previously incurred costs to settle claims or pay awards under these 
indemnification obligations. We account for these indemnity obligations in accordance with FASB guidance on accounting for 
contingencies, and record a liability for these obligations when a loss is probable and reasonably estimable. We have not recorded any 
liabilities for these contracts as of December 31, 2015, or 2014.  

In general, in our customer contracts, the Company warrants to its customers that its software products will perform in all material 

respects in accordance with the standard published specifications in effect at the time of delivery of the licensed products to the 
customer for six months after first use of the licensed products, but no more than 24 months after execution of the license agreement. 
Additionally, the Company warrants to its customers that services will be performed consistent with generally accepted industry 
standards or specific service levels through completion of the agreed upon services. If necessary, the Company will provide for the 
estimated cost of product and service warranties based on specific warranty claims and claim history. However, the Company has not 
incurred significant recurring expense under product or service warranties. As a result, the Company believes the estimated fair value 
of these agreements is nominal. Accordingly, the Company has no liabilities recorded for these agreements as of December 31, 2015 
and 2014.  

Segment Information  

The Company has three reporting segments: Americas, EMEA, and APAC as defined by FASB Codification topic for segment 

reporting. See Note 7 for discussion of the Company’s reporting segments.  

Advertising Costs  

Advertising costs are expensed as incurred and totaled approximately $349,000, $168,000 and $154,000 in 2015, 2014 and 2013, 

respectively. Advertising costs are included in “Sales and marketing” in the Consolidated Statements of Income.  

Basic and Diluted Net Income Per Share  

Basic net income per share is computed using net income divided by the weighted average number of shares of common stock 

outstanding (“Weighted Shares”) for the period presented.  

Software Development Costs  

Research and development expenses are charged to expense as incurred. For the years ended December 31, 2015, 2014 and 2013, 

the Company did not capitalize any internal research and development costs because the costs incurred between the attainment of 

technological feasibility for the related software product through the date when the product was available for general release to 

customers have been insignificant.  

The Company determines the amount of development costs capitalizable under the provisions of FASB Codification accounting for 

costs of computer software to be sold, leased, or marketed. Under this guidance, computer software development costs are charged to 

R&D expense until technological feasibility is established, after which remaining software production costs are capitalized. The 

Company has defined technological feasibility as the point in time at which the Company has a detailed program design or a working 

model of the related product, depending on the type of development efforts, and high-risk development issues have been resolved 

through end-to-end system testing.  

Impairment of Long-Lived Assets  

The Company reviews the values assigned to long-lived assets, including property and certain intangible assets, to determine 

whether events and circumstances have occurred which indicate that the remaining estimated useful lives may warrant revision or that 

the remaining balances may not be recoverable. In such reviews, undiscounted cash flows associated with these assets are compared 

with their carrying value to determine if a write-down to fair value is required. During 2015, 2014 and 2013, the Company did not 

recognize any impairment charges associated with its long-lived or intangible assets.  

The evaluation of asset impairment requires management to make assumptions about future cash flows over the life of the asset 

being evaluated. These assumptions require significant judgment, and actual results may differ from assumed and estimated amounts.  

Goodwill and Impairment of Goodwill  

Goodwill  

Goodwill represents the excess of purchase price over fair value of net identified tangible and intangible assets and liabilities 

acquired. The Company does not amortize goodwill, but instead tests goodwill for impairment on at least an annual basis. Goodwill 

was $62.2 million at the end of each years ended December 31, 2015 and 2014. Approximately $36.0 million of the gross Goodwill 

balance is deductible for income tax purposes. To date, there have been no goodwill impairments.  

Impairment of Goodwill  

The Company evaluates the carrying value of goodwill annually as of December 31 and between annual evaluations if events occur 

or circumstances change that would more likely than not reduce the fair value of the reporting unit below its carrying amount. Such 

circumstances could include, but are not limited to, (1) a significant adverse change in legal factors or in business climate, 

(2) unanticipated competition, or (3) an adverse action or assessment by a regulator.  

The Company applied the simplified goodwill impairment test for the fiscal year ended December 31, 2015, that permits companies 

to perform a qualitative assessment based on economic, industry and company-specific factors as the initial step in the annual 

goodwill impairment test for all or selected reporting units. Based on the results of the qualitative assessment, companies are only 

required to perform Step 1 of the annual impairment test for a reporting unit if the company concludes that it is not more likely than 

not that the unit’s fair value is less than its carrying amount. To the extent the Company concludes it is more likely than not that a 

reporting unit’s estimated fair value is less than its carrying amount, the two-step approach is applied. The first step would require a 

comparison of each reporting unit’s fair value to the respective carrying value. If the carrying value exceeds the fair value, a second 

step is performed to measure the amount of impairment loss, if any. The Company did not identify any macroeconomic or industry 

conditions as of December 31, 2015, that would indicate the fair value of the reporting units were more likely than not to be less than 

their respective carrying values. If circumstances change or events occur to indicate it is more likely than not that the fair value of any 

reporting units have fallen below their carrying value, the Company would test such reporting unit for impairment. The Company 

performed its periodic review of its goodwill for impairment as of December 31, 2015 and 2014, and did not identify any impairment 

as a result of the review.  

Guarantees and Indemnities  

The Company accounts for guarantees in accordance with the guarantee accounting topic in the FASB Codification. Our customer 

contracts generally contain infringement indemnity provisions. Under those provisions, we generally agree, subject to certain 

50 

51 

 
 
 
 
 
 
Diluted net income per share is computed using net income divided by Weighted Shares and the treasury stock method effect of 
common equivalent shares (“CESs”) outstanding for each period presented. The following is a reconciliation of the shares used in the 
computation of net income per share for the years ended December 31, 2015, 2014 and 2013 (in thousands, except per share data – 
stock split adjusted):  

difference between the grant of restricted stock and the grant of RSUs to either the Company or the recipients receiving the grants; 

however, in contrast to the granting of restricted stock, no stock will actually be issued under the granting of RSUs until the units vest. 

The Company does not currently grant stock options.  

Net income 
Earnings per share: 
Basic 
Effect of CESs 
Diluted 

Weighted average number of shares: 
Basic 
Effect of CESs 
Diluted 

   $ 

   $ 

   $ 

2015 

Year Ended December 31, 
2014 
(in thousands, except per share data) 

2013 

103,475      $ 

82,000      $ 

67,296   

1.41      $ 
(0.01 )      
1.40      $ 

1.09      $ 
(0.01 )      
1.08      $ 

73,443        
595        
74,038        

74,995        
846        
75,841        

0.88   
(0.02 ) 
0.86   

76,664   
1,268   
77,932   

There were no anti-dilutive CESs in 2015, 2014 and 2013. See Note 2 for further information on those securities.  

Accumulated Other Comprehensive Income  

Comprehensive income includes net income, foreign currency translation adjustments, and unrealized gains and losses on 
investments that are excluded from net income and reflected in shareholders’ equity. The entire accumulated other comprehensive 
income balance as of December 31, 2015 and 2014 represents foreign currency translation adjustments.  

2. Equity-Based Compensation  
Equity Based Compensation Plans  

As discussed in Note 1, on December 19, 2013, our Board of Directors of the Company approved a four-for-one stock split of the 
Company’s common stock, effected in the form of a stock dividend. All references to stock award data have been restated to reflect 
the effect of the stock split for all periods presented.  

In May 2007, the Manhattan Associates, Inc. 2007 Stock Incentive Plan (the “2007 Plan”) was approved by the shareholders of the 

Company and subsequently amended in May 2009 and May 2011. The 2007 Plan provides for the grant of stock options, restricted 
stock, restricted stock units, and stock appreciation rights. Vesting conditions can be service-based or performance-based, or a 
combination of both.  

As amended, a maximum of 30,000,000 shares are available for grant under the 2007 Plan. Each stock option or stock appreciation 

right granted is counted against the maximum share limitation as one share, and each share of restricted stock or restricted stock unit 
granted (including those that are service based or performance based) counts against the maximum share limitation as two shares. 
Options and stock appreciation rights cannot have a term exceeding seven years. As of December 31, 2015, there were 11,923,068 
shares available for issuance under the amended 2007 Plan. The 2007 Plan is administered by the Compensation Committee of the 
Board of Directors. The committee has the authority to interpret the provisions thereof.  

The restricted stock awards contain vesting provisions that are 50% service based and 50% performance based for employee 
awards and 100% service based for non-employee members of the Board of Directors (“Outside Directors”). The employee awards 
have a four year vesting period, with the performance portion tied to annual revenue and earnings per share targets. The awards to 
Outside Directors have a one year vesting period. The Company recognizes compensation cost for service-based restricted awards 
with graded vesting on a straight-line basis over the entire vesting period, with the amount of compensation cost recognized at any 
date at least equal to the portion of the grant-date value of the award that is vested at that date. For its performance-based restricted 
stock awards with graded vesting, the Company recognizes compensation cost on an accelerated basis applying straight-line expensing 
for each separately vesting portion of each award.  

In January 2012, in order to simplify equity grant administration, the Company changed its practice of granting restricted stock in 
favor of granting restricted stock units, or RSUs, which convert to the Company’s common stock upon vesting. There is no material 

Restricted Stock and RSU Awards  

A summary of changes in unvested shares/units of restricted stock for the year ended December 31, 2015 are as follows:  

Outstanding at January 1, 2015 

Granted 

Vested 

Forfeited 

Outstanding at December 31, 2015 

Number of 

Grant Date 

Shares/Units    

Fair Value 

1,346,062   

579,954   

(647,181)   

(73,302)   

1,205,533   

$18.43 

51.99 

18.49 

25.82 

$34.09 

The Company recorded equity-based compensation related to restricted stock and RSUs (collectively “restricted stock awards”) of 

$14.5 million, $9.7 million, and $7.1 million during the years ended December 31, 2015, 2014 and 2013, respectively. The total fair 

value of restricted stock awards vested during the years ended December 31, 2015, 2014 and 2013, based on market value at the 

vesting dates was $31.2 million, $23.9 million, and $26.8 million, respectively. As of December 31, 2015, unrecognized compensation 

cost related to unvested restricted stock awards totaled $22.7 million and is expected to be recognized over a weighted average period 

of approximately 3 years.  

Included in the RSU grants for the year ended December 31, 2015 are 137,294 units that have performance-based vesting 

criteria. As noted above, the performance criteria are tied to the Company’s 2015 financial performance. As of December 31, 2015, 

the performance criteria for the fiscal year were met and the associated equity-based compensation expense has been recognized for 

the portion of the award attributable to 2015 services.  

Stock Option Awards  

The Company recorded equity-based compensation related to stock options granted prior to 2011 of $0.2 million during the year 

ended December 31, 2013. No amounts were recorded for equity-based compensation expense related to stock options during the 

years ended December 31, 2015 and 2014 as all stock options vested prior to 2014. The Company does not currently grant stock 

options. A summary of changes in outstanding options for the year ended December 31, 2015 is as follows:  

Number of 

Shares 

153,764   

(150,154)   

3,610   

Weighted 

Average 

Exercise Price 

$4.78      

$4.78      

$5.06   

Weighted 

Average 

Remaining 

Contractual 

Term 

Aggregate 

Intrinsic 

Value (in 

thousands) 

0.5   

$221 

3,610   

3,610   

$5.06   

$5.06   

0.5   

0.5   

$221 

$221 

Outstanding at January 1, 2015 

Exercised 

Outstanding at December 31, 2015 

Vested or expected to vest at December 31, 

2015 

Exercisable at December 31, 2015 

No stock options were granted in 2015, 2014, or 2013.  

As of December 31, 2015, there is no unrecognized compensation cost related to unvested stock option awards. The total intrinsic 

value of options exercised during the years ended December 31, 2015, 2014 and 2013 based on market value at the exercise dates was 

$8.0 million, $8.9 million, and $13.9 million, respectively.  

52 

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Diluted net income per share is computed using net income divided by Weighted Shares and the treasury stock method effect of 

common equivalent shares (“CESs”) outstanding for each period presented. The following is a reconciliation of the shares used in the 

computation of net income per share for the years ended December 31, 2015, 2014 and 2013 (in thousands, except per share data – 

difference between the grant of restricted stock and the grant of RSUs to either the Company or the recipients receiving the grants; 
however, in contrast to the granting of restricted stock, no stock will actually be issued under the granting of RSUs until the units vest. 
The Company does not currently grant stock options.  

stock split adjusted):  

Net income 

Earnings per share: 

Basic 

Effect of CESs 

Diluted 

Basic 

Effect of CESs 

Diluted 

Weighted average number of shares: 

   $ 

   $ 

   $ 

Year Ended December 31, 

2015 

2014 

2013 

(in thousands, except per share data) 

103,475      $ 

82,000      $ 

67,296   

1.41      $ 

(0.01 )      

1.40      $ 

1.09      $ 

(0.01 )      

1.08      $ 

73,443        

595        

74,038        

74,995        

846        

75,841        

0.88   

(0.02 ) 

0.86   

76,664   

1,268   

77,932   

There were no anti-dilutive CESs in 2015, 2014 and 2013. See Note 2 for further information on those securities.  

Accumulated Other Comprehensive Income  

Comprehensive income includes net income, foreign currency translation adjustments, and unrealized gains and losses on 

investments that are excluded from net income and reflected in shareholders’ equity. The entire accumulated other comprehensive 

income balance as of December 31, 2015 and 2014 represents foreign currency translation adjustments.  

2. Equity-Based Compensation  

Equity Based Compensation Plans  

As discussed in Note 1, on December 19, 2013, our Board of Directors of the Company approved a four-for-one stock split of the 

Company’s common stock, effected in the form of a stock dividend. All references to stock award data have been restated to reflect 

the effect of the stock split for all periods presented.  

In May 2007, the Manhattan Associates, Inc. 2007 Stock Incentive Plan (the “2007 Plan”) was approved by the shareholders of the 

Company and subsequently amended in May 2009 and May 2011. The 2007 Plan provides for the grant of stock options, restricted 

stock, restricted stock units, and stock appreciation rights. Vesting conditions can be service-based or performance-based, or a 

combination of both.  

As amended, a maximum of 30,000,000 shares are available for grant under the 2007 Plan. Each stock option or stock appreciation 

right granted is counted against the maximum share limitation as one share, and each share of restricted stock or restricted stock unit 

granted (including those that are service based or performance based) counts against the maximum share limitation as two shares. 

Options and stock appreciation rights cannot have a term exceeding seven years. As of December 31, 2015, there were 11,923,068 

shares available for issuance under the amended 2007 Plan. The 2007 Plan is administered by the Compensation Committee of the 

Board of Directors. The committee has the authority to interpret the provisions thereof.  

The restricted stock awards contain vesting provisions that are 50% service based and 50% performance based for employee 

awards and 100% service based for non-employee members of the Board of Directors (“Outside Directors”). The employee awards 

have a four year vesting period, with the performance portion tied to annual revenue and earnings per share targets. The awards to 

Outside Directors have a one year vesting period. The Company recognizes compensation cost for service-based restricted awards 

with graded vesting on a straight-line basis over the entire vesting period, with the amount of compensation cost recognized at any 

date at least equal to the portion of the grant-date value of the award that is vested at that date. For its performance-based restricted 

stock awards with graded vesting, the Company recognizes compensation cost on an accelerated basis applying straight-line expensing 

for each separately vesting portion of each award.  

In January 2012, in order to simplify equity grant administration, the Company changed its practice of granting restricted stock in 

favor of granting restricted stock units, or RSUs, which convert to the Company’s common stock upon vesting. There is no material 

Restricted Stock and RSU Awards  

A summary of changes in unvested shares/units of restricted stock for the year ended December 31, 2015 are as follows:  

Outstanding at January 1, 2015 

Granted 
Vested 
Forfeited 

Outstanding at December 31, 2015 

Number of 
Shares/Units    
1,346,062   
579,954   
(647,181)   
(73,302)   
1,205,533   

Grant Date 
Fair Value 
$18.43 
51.99 
18.49 
25.82 
$34.09 

The Company recorded equity-based compensation related to restricted stock and RSUs (collectively “restricted stock awards”) of 

$14.5 million, $9.7 million, and $7.1 million during the years ended December 31, 2015, 2014 and 2013, respectively. The total fair 
value of restricted stock awards vested during the years ended December 31, 2015, 2014 and 2013, based on market value at the 
vesting dates was $31.2 million, $23.9 million, and $26.8 million, respectively. As of December 31, 2015, unrecognized compensation 
cost related to unvested restricted stock awards totaled $22.7 million and is expected to be recognized over a weighted average period 
of approximately 3 years.  

Included in the RSU grants for the year ended December 31, 2015 are 137,294 units that have performance-based vesting 

criteria. As noted above, the performance criteria are tied to the Company’s 2015 financial performance. As of December 31, 2015, 
the performance criteria for the fiscal year were met and the associated equity-based compensation expense has been recognized for 
the portion of the award attributable to 2015 services.  

Stock Option Awards  

The Company recorded equity-based compensation related to stock options granted prior to 2011 of $0.2 million during the year 

ended December 31, 2013. No amounts were recorded for equity-based compensation expense related to stock options during the 
years ended December 31, 2015 and 2014 as all stock options vested prior to 2014. The Company does not currently grant stock 
options. A summary of changes in outstanding options for the year ended December 31, 2015 is as follows:  

Outstanding at January 1, 2015 

Exercised 

Outstanding at December 31, 2015 

Vested or expected to vest at December 31, 
2015 
Exercisable at December 31, 2015 

Number of 
Shares 

153,764   
(150,154)   
3,610   

Weighted 
Average 
Exercise Price 

$4.78      
$4.78      
$5.06   

Weighted 
Average 
Remaining 
Contractual 
Term 

Aggregate 
Intrinsic 
Value (in 
thousands) 

0.5   

$221 

3,610   
3,610   

$5.06   
$5.06   

0.5   
0.5   

$221 
$221 

No stock options were granted in 2015, 2014, or 2013.  

As of December 31, 2015, there is no unrecognized compensation cost related to unvested stock option awards. The total intrinsic 
value of options exercised during the years ended December 31, 2015, 2014 and 2013 based on market value at the exercise dates was 
$8.0 million, $8.9 million, and $13.9 million, respectively.  

52 

53 

 
 
 
  
  
  
  
  
  
     
     
  
  
  
  
     
         
  
       
  
  
     
  
     
         
         
    
     
           
         
  
     
     
     
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
     
  
     
  
  
     
     
     
     
  
  
 
3. Income Taxes  

The Company is subject to future federal, state, and foreign income taxes and has recorded net deferred tax assets on the 
Consolidated Balance Sheets at December 31, 2015 and 2014. Deferred tax assets and liabilities are determined based on the 
difference between the financial accounting and tax bases of assets and liabilities. Significant components of the Company’s deferred 
tax assets and liabilities as of December 31, 2015 and 2014 are as follows (in thousands):  

Deferred tax assets: 
Accounts receivable 
Accrued liabilities 
Equity-based compensation 
Capitalized costs 
Accrued sales taxes 
Deferred rent 
State tax credits 
Foreign subsidiary net operating losses 
Valuation allowance 
Other 

Deferred tax liabilities: 
Intangible assets 
Depreciation 

Net deferred tax assets 

December 31, 

2015 

2014 

  $ 

  $ 

  $ 

2,455     $ 
7,671       
4,304       
1,207       
348       
1,344       
4,339       
386       
(4,916 )     
695       
17,833     $ 

1,308   
8,481   
3,471   
1,428   
181   
2,238   
3,848   
1,094   
(5,071 ) 
449   
17,427   

10,457       
2,763       
13,220       
4,613     $ 

9,264   
1,953   
11,217   
6,210   

The components of income from domestic and foreign operations before income tax expense for the years ended December 31, 

2015, 2014 and 2013 are as follows (in thousands):  

Domestic 
Foreign 
Total 

   $ 

  $ 

Year Ended December 31, 
2014 
118,448     $ 
9,550       
127,998     $ 

2015 
152,040     $ 
10,801       
162,841     $ 

2013 

94,336   
8,773   
103,109   

The components of the income tax provision for the years ended December 31, 2015, 2014 and 2013 are as follows (in thousands):  

Year Ended December 31, 
2014 

2013 

2015 

Current: 
Federal 
State 
Foreign 

Deferred: 
Federal 
State 
Foreign 

Total 

   $ 

  $ 

47,195     $ 
6,308       
4,331       
57,834       

1,252       
(300 )     
580       
1,532       
59,366     $ 

37,076     $ 
5,593       
5,034       
47,703       

(1,490 )     
(375 )     
160       
(1,705 )     
45,998     $ 

25,682   
3,292   
3,674   
32,648   

2,877   
(341 ) 
629   
3,165   
35,813   

The income tax benefits related to the exercise of stock options were approximately $2.7 million, $3.1 million, and $4.8 million for 

the years ended December 31, 2015, 2014 and 2013, respectively.  

54 

55 

As a result of losses in foreign locations, the Company has net operating loss carry-forwards (“NOLs”) of approximately $1.4 

million available to offset future income. Approximately $1.3 million of the NOLs expire in 2016 to 2024 and the remainder does not 

expire. The Company has established a valuation allowance for substantially all of these NOLs because the ability to utilize them is 

not more likely than not.  

The Company has tax credit carry-forwards of approximately $6.7 million available to offset future state tax. These tax credit 

carry-forwards expire in 2017 to 2025. These credits represent a deferred tax asset of $4.3 million after consideration of the federal 

benefit of state tax deductions. A valuation allowance of $2.8 million has been established for these credits because the ability to use 

them is not more likely than not.  

Deferred taxes are not provided for temporary differences of approximately $41.0 million, $35.7 million, and $31.4 million as of 

December 31, 2015, 2014 and 2013, respectively, representing earnings of non-U.S. subsidiaries that are intended to be permanently 

reinvested. Those earnings are considered to be indefinitely reinvested; accordingly, no provision for U.S. federal and state income 

taxes has been provided thereon. Upon repatriation of those earnings, in the form of dividends or otherwise, the Company would be 

subject to both U.S. income taxes (subject to adjustment for foreign tax credits) and withholding taxes payable to various foreign 

countries. It is impractical to calculate the tax impact until such repatriation occurs.  

The following is a summary of the items that cause recorded income taxes to differ from taxes computed using the statutory federal 

income tax rate for the years ended December 31, 2015, 2014 and 2013:  

Statutory federal income tax rate 

Effect of: 

State income tax, net of federal benefit 

State credit carryforwards 

U.S. federal R&D tax credit 

Foreign operations 

Tax contingencies 

Other permanent differences 

Change in valuation allowance 

Income taxes 

Year Ended December 31, 

2015 

2014 

2013 

35.0 %     

35.0 %     

35.0 % 

2.5   

(0.3 ) 

(0.7 ) 

(0.4 ) 

0.5   

(0.1 ) 

-   

36.5 %     

2.7        

0.1        

(0.9 )      

(0.4 )      

(0.4 )      

0.1        

(0.3 )      

35.9 %     

2.0   

(0.9 ) 

(2.0 ) 

(0.4 ) 

1.2   

(0.5 ) 

0.3   

34.7 % 

December 31, 

2015 

2014 

2013 

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows for the years ended December 31, 

2015, 2014 and 2013 (in thousands):  

Unrecognized tax benefits at January 1, 

   $ 

(4,455 )    $ 

(5,122 )   $ 

(3,375 ) 

Gross amount of increases in unrecognized tax benefits as a 

   result of tax positions taken during a prior period 

Gross amount of decreases in unrecognized tax benefits as a 

    result of tax positions taken during a prior period 

Gross amount of increases in unrecognized tax benefits as a 

    result of tax positions taken during the current period 

Reductions to unrecognized tax benefits as a result of a lapse of 

(1,687 )      

(18 )     

(804 ) 

292        

508       

61   

-        

(481 )     

(1,460 ) 

   the applicable statute of limitations 

Unrecognized tax benefits at December 31, 

61        

658       

   $ 

(5,789 )    $ 

(4,455 )   $ 

456   

(5,122 ) 

The Company’s unrecognized tax benefits totaled $5.8 million and $4.5 million as of December 31, 2015 and 2014, respectively. 

Included in these amounts are unrecognized tax benefits totaling $4.0 million and $2.8 million as of December 31, 2015 and 2014, 

respectively, which, if recognized, would affect the effective tax rate.  

The Company recognizes potential accrued interest and penalties related to unrecognized tax benefits within its global operations in 

income tax expense. For the years ended December 31, 2015, 2014 and 2013, the Company recognized $0.2 million, $0.1 million, and 

 
 
 
  
  
  
  
  
  
    
  
    
  
      
  
  
    
    
    
    
    
    
    
    
    
  
    
        
    
    
    
  
    
  
  
  
  
  
  
     
    
  
     
  
  
  
  
  
  
     
     
  
       
        
        
  
     
     
  
     
       
        
        
  
     
     
     
  
     
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
    
  
  
    
  
  
    
  
  
    
    
  
  
      
         
  
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
  
  
  
  
  
  
    
    
  
  
     
  
       
  
      
  
  
     
     
     
     
3. Income Taxes  

The Company is subject to future federal, state, and foreign income taxes and has recorded net deferred tax assets on the 

Consolidated Balance Sheets at December 31, 2015 and 2014. Deferred tax assets and liabilities are determined based on the 

difference between the financial accounting and tax bases of assets and liabilities. Significant components of the Company’s deferred 

tax assets and liabilities as of December 31, 2015 and 2014 are as follows (in thousands):  

Foreign subsidiary net operating losses 

Deferred tax assets: 

Accounts receivable 

Accrued liabilities 

Equity-based compensation 

Capitalized costs 

Accrued sales taxes 

Deferred rent 

State tax credits 

Valuation allowance 

Other 

Deferred tax liabilities: 

Intangible assets 

Depreciation 

Net deferred tax assets 

December 31, 

2015 

2014 

  $ 

2,455     $ 

7,671       

4,304       

1,207       

348       

1,344       

4,339       

386       

1,308   

8,481   

3,471   

1,428   

181   

2,238   

3,848   

1,094   

(4,916 )     

(5,071 ) 

695       

449   

  $ 

17,833     $ 

17,427   

10,457       

2,763       

9,264   

1,953   

13,220       

11,217   

  $ 

4,613     $ 

6,210   

The components of income from domestic and foreign operations before income tax expense for the years ended December 31, 

2015, 2014 and 2013 are as follows (in thousands):  

The components of the income tax provision for the years ended December 31, 2015, 2014 and 2013 are as follows (in thousands):  

Year Ended December 31, 

2015 

2014 

2013 

   $ 

152,040     $ 

118,448     $ 

10,801       

9,550       

94,336   

8,773   

  $ 

162,841     $ 

127,998     $ 

103,109   

Year Ended December 31, 

2015 

2014 

2013 

   $ 

47,195     $ 

37,076     $ 

25,682   

6,308       

4,331       

5,593       

5,034       

3,292   

3,674   

57,834       

47,703       

32,648   

1,252       

(300 )     

580       

1,532       

(1,490 )     

(375 )     

160       

(1,705 )     

2,877   

(341 ) 

629   

3,165   

  $ 

59,366     $ 

45,998     $ 

35,813   

Domestic 

Foreign 

Total 

Current: 

Federal 

State 

Foreign 

Deferred: 

Federal 

State 

Foreign 

Total 

The income tax benefits related to the exercise of stock options were approximately $2.7 million, $3.1 million, and $4.8 million for 

the years ended December 31, 2015, 2014 and 2013, respectively.  

54 

As a result of losses in foreign locations, the Company has net operating loss carry-forwards (“NOLs”) of approximately $1.4 
million available to offset future income. Approximately $1.3 million of the NOLs expire in 2016 to 2024 and the remainder does not 
expire. The Company has established a valuation allowance for substantially all of these NOLs because the ability to utilize them is 
not more likely than not.  

The Company has tax credit carry-forwards of approximately $6.7 million available to offset future state tax. These tax credit 
carry-forwards expire in 2017 to 2025. These credits represent a deferred tax asset of $4.3 million after consideration of the federal 
benefit of state tax deductions. A valuation allowance of $2.8 million has been established for these credits because the ability to use 
them is not more likely than not.  

Deferred taxes are not provided for temporary differences of approximately $41.0 million, $35.7 million, and $31.4 million as of 
December 31, 2015, 2014 and 2013, respectively, representing earnings of non-U.S. subsidiaries that are intended to be permanently 
reinvested. Those earnings are considered to be indefinitely reinvested; accordingly, no provision for U.S. federal and state income 
taxes has been provided thereon. Upon repatriation of those earnings, in the form of dividends or otherwise, the Company would be 
subject to both U.S. income taxes (subject to adjustment for foreign tax credits) and withholding taxes payable to various foreign 
countries. It is impractical to calculate the tax impact until such repatriation occurs.  

The following is a summary of the items that cause recorded income taxes to differ from taxes computed using the statutory federal 

income tax rate for the years ended December 31, 2015, 2014 and 2013:  

Year Ended December 31, 
2014 

2013 

2015 

Statutory federal income tax rate 
Effect of: 

State income tax, net of federal benefit 
State credit carryforwards 
U.S. federal R&D tax credit 
Foreign operations 
Tax contingencies 
Other permanent differences 
Change in valuation allowance 

Income taxes 

35.0 %     

35.0 %     

35.0 % 

2.5   
(0.3 ) 
(0.7 ) 
(0.4 ) 
0.5   
(0.1 ) 
-   
36.5 %     

2.7        
0.1        
(0.9 )      
(0.4 )      
(0.4 )      
0.1        
(0.3 )      
35.9 %     

2.0   
(0.9 ) 
(2.0 ) 
(0.4 ) 
1.2   
(0.5 ) 
0.3   
34.7 % 

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows for the years ended December 31, 

2015, 2014 and 2013 (in thousands):  

2015 

December 31, 
2014 

2013 

Unrecognized tax benefits at January 1, 

   $ 

(4,455 )    $ 

(5,122 )   $ 

(3,375 ) 

Gross amount of increases in unrecognized tax benefits as a 
   result of tax positions taken during a prior period 
Gross amount of decreases in unrecognized tax benefits as a 
    result of tax positions taken during a prior period 
Gross amount of increases in unrecognized tax benefits as a 
    result of tax positions taken during the current period 
Reductions to unrecognized tax benefits as a result of a lapse of 
   the applicable statute of limitations 
Unrecognized tax benefits at December 31, 

(1,687 )      

(18 )     

(804 ) 

292        

508       

61   

-        

(481 )     

(1,460 ) 

61        
(5,789 )    $ 

658       
(4,455 )   $ 

456   
(5,122 ) 

   $ 

The Company’s unrecognized tax benefits totaled $5.8 million and $4.5 million as of December 31, 2015 and 2014, respectively. 

Included in these amounts are unrecognized tax benefits totaling $4.0 million and $2.8 million as of December 31, 2015 and 2014, 
respectively, which, if recognized, would affect the effective tax rate.  

The Company recognizes potential accrued interest and penalties related to unrecognized tax benefits within its global operations in 
income tax expense. For the years ended December 31, 2015, 2014 and 2013, the Company recognized $0.2 million, $0.1 million, and 
55 

 
 
 
  
  
  
  
  
  
    
  
    
  
      
  
  
    
    
    
    
    
    
    
    
    
  
    
        
    
    
    
  
    
  
  
  
  
  
  
     
    
  
     
  
  
  
  
  
  
     
     
  
       
        
        
  
     
     
  
     
       
        
        
  
     
     
     
  
     
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
    
  
  
    
  
  
    
  
  
    
    
  
  
      
         
  
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
  
  
  
  
  
  
    
    
  
  
     
  
       
  
      
  
  
     
     
     
     
$0.2 million, respectively, of expense for the potential payment of interest and penalties. Accrued interest and penalties were $1.3 
million and $0.8 million for the years ended December 31, 2015 and 2014. The Company conducts business globally and, as a result, 
files income tax returns in the United State federal jurisdiction and in many state and foreign jurisdictions. The Company is generally 
no longer subject to U.S. federal, state, and local, or non-US income tax examinations for the years before 2012. Due to the expiration 
of statutes of limitations in multiple jurisdictions globally during 2016, the Company anticipates it is reasonably possible that 
unrecognized tax benefits may decrease by $0.5 million.  

4. Shareholders’ Equity  

During 2015, 2014 and 2013, the Company purchased 1,721,457, 2,620,118, and 2,831,520 shares of the Company’s common 

stock for $101.6 million, $91.1 million, and $59.2 million, respectively, through open market transactions as part of a publicly-
announced share repurchase program. In January 2016, our Board of Directors increased the remaining share repurchase authority to 
$50 million.  

5. Commitments and Contingencies  

Leases  

Rents charged to expense were $6.3 million, $6.3 million, and $5.9 million for the years ended December 31, 2015, 2014 and 2013, 

respectively. In 2014, the Company amended its Atlanta headquarters lease to obtain additional space and extend the lease term. As 
part of such lease agreement, the Company will receive reimbursement of $1.3 million from the landlord in 2018 for leasehold 
improvements. The entire cash rent obligation is being amortized to expense on a straight line basis over the lease term.  

Aggregate future minimum lease payments under noncancellable operating leases as of December 31, 2015 are as follows (in 

thousands):  

Year Ending December 31, 
2016 
2017 
2018 
2019 
2020 
Thereafter 

Total minimum payments required 

  $ 

  $ 

7,003   
7,282   
6,370   
5,211   
4,783   
21,415   
52,064   

There are no future minimum lease payments under capital leases as of December 31, 2015.  

Legal and Other Matters  

From time to time, the Company may be involved in litigation relating to claims arising out of its ordinary course of business, and 
occasionally legal proceeding not in the ordinary course. Many of the Company’s installations involve products that are critical to the 
operations of its clients’ businesses. Any failure in a Company product could result in a claim for substantial damages against the 
Company, regardless of the Company’s responsibility for such failure. Although the Company attempts to limit contractually its 
liability for damages arising from product failures or negligent acts or omissions, there can be no assurance that the limitations of 
liability set forth in its contracts will be enforceable in all instances. The Company is not currently a party to any ordinary course legal 
proceeding or other legal proceedings the result of which it believes is likely to have a material adverse impact upon its business, 
financial position, results of operations, or cash flows. The Company expenses legal costs associated with loss contingencies as such 
legal costs are incurred.  

6. Employee Benefit Plan  

The Company sponsors the Manhattan Associates 401(k) Plan and Trust (the “401(k) Plan”), a qualified profit sharing plan with a 

401(k) feature covering substantially all employees of the Company. Under the 401(k) Plan’s deferred compensation arrangement, 
eligible employees who elect to participate in the 401(k) Plan may contribute up to 60% of eligible compensation up to $18,000, as 
defined, to the 401(k) Plan. The Internal Revenue Service raised the eligible compensation limit to $265,000 for 2015. Since 2012, the 
Company has provided a 50% matching contribution up to 6% of eligible compensation being contributed after the participant’s first 

year of employment. During the years ended December 31, 2015, 2014 and 2013, the Company made matching contributions to the 

401(k) Plan of $4.0 million, $3.1 million, and $2.7 million, respectively.  

7. Reporting Segments  

The Company manages the business by three geographic reportable segments: the Americas, EMEA, and APAC. All segments 

derive revenue from the sale and implementation of the Company’s supply chain execution and planning solutions. The individual 

products sold by the segments are similar in nature and are all designed to help companies manage the effectiveness and efficiency of 

their supply chain. The Company uses the same accounting policies for each reporting segment. The chief executive officer and chief 

financial officer evaluate performance based on revenue and operating results for each segment.  

The Americas segment charges royalty fees to the other segments based on software licenses sold by those reporting segments. The 

royalties, which totaled $3.3 million, $3.0 million, and $3.2 million in 2015, 2014 and 2013, respectively, are included in cost of 

revenue for each segment with a corresponding reduction in America’s cost of revenue. The revenues represented below are from 

external customers only. The geographical-based costs consist of costs of professional services personnel, direct sales and marketing 

expenses, cost of infrastructure to support the employees and customer base, billing and financial systems, management and general 

and administrative support. There are certain corporate expenses included in the Americas segment that are not charged to the other 

segments, including research and development, certain marketing and general and administrative costs that support the global 

organization, and the amortization of acquired developed technology. Included in the Americas’ costs are all research and 

development costs including the costs associated with the Company’s India operations.  

Amortization expense on intangible assets in 2015, 2014 and 2013 was immaterial.  

In accordance with the segment reporting topic of the FASB Codification, the Company has included a summary of financial 

information by reportable segment. The following table presents the revenues, expenses, and operating income by reportable segment 

for the years ended December 31, 2015, 2014 and 2013 (in thousands):  

Year Ended December 31, 

2015 

2014 

  Americas      EMEA       APAC 

    Consolidated     Americas      EMEA       APAC      Consolidated   

Revenue: 

Software license 

  $  65,307      $  9,566      $  3,742      $ 

78,615      $  59,502      $  7,505      $  4,576      $ 

Services 

     352,665         58,030         17,383         

428,078         301,025         51,440         23,558        

Hardware and other 

      46,504         2,480        

694         

49,678         41,437        

1,910        

1,151        

Total revenue 

     464,476         70,076         21,819         

556,371         401,964         60,855         29,285        

Costs and Expenses: 

Cost of revenue 

Operating expenses 

Depreciation and 

amortization 

     190,190         33,483         11,755         

235,428         167,631         30,694         14,253        

     133,511         13,781         4,441         

151,733         126,570         14,557        

4,898        

Total costs and expenses      330,653         47,766         16,506         

394,925         300,028         45,542         19,410        

Operating income 

  $ 133,823      $  22,310      $  5,313      $ 

161,446      $ 101,936      $  15,313      $  9,875      $ 

      6,952    

502    

310    

7,764        

5,827   

291   

259   

71,583   

376,023   

44,498   

492,104   

212,578   

146,025   

6,377   

364,980   

127,124   

56 

57 

 
 
 
 
 
 
 
  
      
  
    
    
    
    
    
 
 
 
 
 
 
 
  
  
  
  
  
  
    
  
  
    
  
        
        
         
      
  
        
        
         
  
  
     
        
        
         
        
         
         
         
    
     
        
        
         
        
         
         
         
    
  
  
  
  
  
  
  
  
  
  
  
  
 
$0.2 million, respectively, of expense for the potential payment of interest and penalties. Accrued interest and penalties were $1.3 

million and $0.8 million for the years ended December 31, 2015 and 2014. The Company conducts business globally and, as a result, 

files income tax returns in the United State federal jurisdiction and in many state and foreign jurisdictions. The Company is generally 

no longer subject to U.S. federal, state, and local, or non-US income tax examinations for the years before 2012. Due to the expiration 

of statutes of limitations in multiple jurisdictions globally during 2016, the Company anticipates it is reasonably possible that 

unrecognized tax benefits may decrease by $0.5 million.  

4. Shareholders’ Equity  

During 2015, 2014 and 2013, the Company purchased 1,721,457, 2,620,118, and 2,831,520 shares of the Company’s common 

stock for $101.6 million, $91.1 million, and $59.2 million, respectively, through open market transactions as part of a publicly-

announced share repurchase program. In January 2016, our Board of Directors increased the remaining share repurchase authority to 

5. Commitments and Contingencies  

$50 million.  

Leases  

thousands):  

Rents charged to expense were $6.3 million, $6.3 million, and $5.9 million for the years ended December 31, 2015, 2014 and 2013, 

respectively. In 2014, the Company amended its Atlanta headquarters lease to obtain additional space and extend the lease term. As 

part of such lease agreement, the Company will receive reimbursement of $1.3 million from the landlord in 2018 for leasehold 

improvements. The entire cash rent obligation is being amortized to expense on a straight line basis over the lease term.  

Aggregate future minimum lease payments under noncancellable operating leases as of December 31, 2015 are as follows (in 

Year Ending December 31, 

2016 

2017 

2018 

2019 

2020 

Thereafter 

Total minimum payments required 

  $ 

  $ 

7,003   

7,282   

6,370   

5,211   

4,783   

21,415   

52,064   

There are no future minimum lease payments under capital leases as of December 31, 2015.  

Legal and Other Matters  

From time to time, the Company may be involved in litigation relating to claims arising out of its ordinary course of business, and 

occasionally legal proceeding not in the ordinary course. Many of the Company’s installations involve products that are critical to the 

operations of its clients’ businesses. Any failure in a Company product could result in a claim for substantial damages against the 

Company, regardless of the Company’s responsibility for such failure. Although the Company attempts to limit contractually its 

liability for damages arising from product failures or negligent acts or omissions, there can be no assurance that the limitations of 

liability set forth in its contracts will be enforceable in all instances. The Company is not currently a party to any ordinary course legal 

proceeding or other legal proceedings the result of which it believes is likely to have a material adverse impact upon its business, 

financial position, results of operations, or cash flows. The Company expenses legal costs associated with loss contingencies as such 

legal costs are incurred.  

6. Employee Benefit Plan  

The Company sponsors the Manhattan Associates 401(k) Plan and Trust (the “401(k) Plan”), a qualified profit sharing plan with a 

401(k) feature covering substantially all employees of the Company. Under the 401(k) Plan’s deferred compensation arrangement, 

eligible employees who elect to participate in the 401(k) Plan may contribute up to 60% of eligible compensation up to $18,000, as 

defined, to the 401(k) Plan. The Internal Revenue Service raised the eligible compensation limit to $265,000 for 2015. Since 2012, the 

Company has provided a 50% matching contribution up to 6% of eligible compensation being contributed after the participant’s first 

year of employment. During the years ended December 31, 2015, 2014 and 2013, the Company made matching contributions to the 
401(k) Plan of $4.0 million, $3.1 million, and $2.7 million, respectively.  

7. Reporting Segments  

The Company manages the business by three geographic reportable segments: the Americas, EMEA, and APAC. All segments 
derive revenue from the sale and implementation of the Company’s supply chain execution and planning solutions. The individual 
products sold by the segments are similar in nature and are all designed to help companies manage the effectiveness and efficiency of 
their supply chain. The Company uses the same accounting policies for each reporting segment. The chief executive officer and chief 
financial officer evaluate performance based on revenue and operating results for each segment.  

The Americas segment charges royalty fees to the other segments based on software licenses sold by those reporting segments. The 

royalties, which totaled $3.3 million, $3.0 million, and $3.2 million in 2015, 2014 and 2013, respectively, are included in cost of 
revenue for each segment with a corresponding reduction in America’s cost of revenue. The revenues represented below are from 
external customers only. The geographical-based costs consist of costs of professional services personnel, direct sales and marketing 
expenses, cost of infrastructure to support the employees and customer base, billing and financial systems, management and general 
and administrative support. There are certain corporate expenses included in the Americas segment that are not charged to the other 
segments, including research and development, certain marketing and general and administrative costs that support the global 
organization, and the amortization of acquired developed technology. Included in the Americas’ costs are all research and 
development costs including the costs associated with the Company’s India operations.  

Amortization expense on intangible assets in 2015, 2014 and 2013 was immaterial.  

In accordance with the segment reporting topic of the FASB Codification, the Company has included a summary of financial 

information by reportable segment. The following table presents the revenues, expenses, and operating income by reportable segment 
for the years ended December 31, 2015, 2014 and 2013 (in thousands):  

Revenue: 

Software license 
Services 
Hardware and other 
Total revenue 

Year Ended December 31, 

2015 

2014 

  Americas      EMEA       APAC 

    Consolidated     Americas      EMEA       APAC      Consolidated   

  $  65,307      $  9,566      $  3,742      $ 
     352,665         58,030         17,383         
      46,504         2,480        
694         
     464,476         70,076         21,819         

78,615      $  59,502      $  7,505      $  4,576      $ 
428,078         301,025         51,440         23,558        
1,151        
49,678         41,437        
556,371         401,964         60,855         29,285        

1,910        

71,583   
376,023   
44,498   
492,104   

Costs and Expenses: 
Cost of revenue 
Operating expenses 
Depreciation and 
amortization 

     190,190         33,483         11,755         
     133,511         13,781         4,441         

235,428         167,631         30,694         14,253        
4,898        
151,733         126,570         14,557        

212,578   
146,025   

      6,952    
Total costs and expenses      330,653         47,766         16,506         
  $ 133,823      $  22,310      $  5,313      $ 

502    

310    

Operating income 

7,764        

5,827   

291   

259   

394,925         300,028         45,542         19,410        
161,446      $ 101,936      $  15,313      $  9,875      $ 

6,377   
364,980   
127,124   

56 

57 

 
 
 
 
 
 
 
  
      
  
    
    
    
    
    
 
 
 
 
 
 
 
  
  
  
  
  
  
    
  
  
    
  
        
        
         
      
  
        
        
         
  
  
     
        
        
         
        
         
         
         
    
     
        
        
         
        
         
         
         
    
  
  
  
  
  
  
  
  
  
  
  
  
 
9. Quarterly Results of Operations (Unaudited)  

Following is the quarterly results of operations of the Company for the years ended December 31, 2015 and 2014. The unaudited 

quarterly results have been prepared on substantially the same basis as the audited Consolidated Financial Statements.   

Mar 31, 

Jun 30, 

Sep 30, 

Dec 31, 

Mar 31, 

Jun 30, 

Sep 30, 

Dec 31, 

2014 

2014 

2014 

2014 

2015 

2015 

2015 

2015 

(In thousands, except per share data) 

Quarter Ended 

  $  17,107     $  17,989     $  16,945     $  19,542     $  19,314     $  19,758     $  19,130     $  20,413   

     86,913        93,519        98,518        97,073       101,203       107,344       112,549       106,982   

9,543        11,022        10,145        13,788        13,006        12,007        10,625        14,040   

    113,563       122,530       125,608       130,403       133,523       139,109       142,304       141,435   

Statements of Income Data: 

Revenue: 

Software license 

Services 

Hardware and other 

Total revenue 

Costs and expenses: 

Cost of license 

Cost of services 

1,613       

1,848       

1,679       

1,970       

2,906       

2,137       

2,305       

2,590   

     38,460        41,457        43,689        45,534        44,784        46,464        46,682        46,419   

Cost of hardware and other 

7,479       

9,265       

8,496        11,088        10,547        10,163       

9,109        11,322   

Research and development 

     11,803        11,867        12,236        13,047        13,556        13,257        13,589        13,457   

Sales and marketing 

     12,020        12,848        11,476        16,273        11,847        11,889        10,904        13,975   

General and administrative 

     10,649        11,256        10,856        11,694        11,238        11,927        14,058        12,036   

Depreciation and amortization 

1,488       

1,489       

1,675       

1,725       

1,781       

1,898       

1,977       

2,108   

Total costs and expenses 

     83,512        90,030        90,107       101,331        96,659        97,735        98,624       101,907   

Operating income 

Other (loss) income, net 

     30,051        32,500        35,501        29,072        36,864        41,374        43,680        39,528   

(233 )     

312       

(55 )     

850       

262       

359       

604       

170   

Income before income taxes 

     29,818        32,812        35,446        29,922        37,126        41,733        44,284        39,698   

Income tax provision 

     11,106        12,218        13,106       

9,568        13,922        15,729        16,387        13,328   

Net income 

  $  18,712     $  20,594     $  22,340     $  20,354     $  23,204     $  26,004     $  27,897     $  26,370   

0.25     $ 

0.27     $ 

0.30     $ 

0.27     $ 

0.31     $ 

0.35     $ 

0.38     $ 

0.24     $ 

0.27     $ 

0.30     $ 

0.27     $ 

0.31     $ 

0.35     $ 

0.38     $ 

0.36   

0.36   

   75,817        75,274        74,687        74,223   

   73,979   

   73,618   

   73,259   

   72,929   

Basic earnings per share 

Diluted earnings per share 

  $ 

  $ 

Shares used in computing basic 

earnings per share 

Shares used in computing diluted 

earnings per share 

   76,795        76,037        75,466        75,034   

   74,607   

   74,126   

   73,761   

   73,555   

   Americas 

EMEA 

APAC 

      Consolidated 

Year Ended December 31, 2013 

Revenue: 

Software license 
Services 
Hardware and other 
Total revenue 

  $ 

Costs and Expenses: 
Cost of revenue 
Operating expenses 
Depreciation and amortization 
Total costs and expenses 

Operating income 

  $ 

49,574      $ 
254,934        
33,836        
338,344        

142,006        
107,639        
5,248        
254,893        
83,451      $ 

7,858      $ 
41,020        
1,536        
50,414        

26,111        
13,707        
308        
40,126        
10,288      $ 

4,984      $ 
19,947        
829        
25,760        

13,034        
4,909        
269        
18,212        
7,548      $ 

62,416   
315,901   
36,201   
414,518   

181,151   
126,255   
5,825   
313,231   
101,287   

The following table presents the goodwill, long-lived assets, and total assets by reporting segment as of December 31, 2015 and 

2014 (in thousands):  

As of December 31, 2015 

As of December 31, 2014 

   Americas      EMEA 
54,766     $ 
Goodwill, net 
  $ 
25,313        
Long lived assets      
     300,407        
Total assets 

5,504     $ 
2,398        
28,790        

      APAC 

    Consolidated      Americas       EMEA 

      APAC 

1,963     $ 
740       
8,715       

62,233     $ 
28,451       

54,766      $ 
22,411        
337,912        284,304        

5,521      $ 
2,467        
24,117        

    Consolidated   
62,250   
25,789   
318,170   

1,963      $ 
911        
9,749        

For the years ended December 31, 2015, 2014 and 2013, we derived revenue from sales to customers outside the United States of 
approximately $131.3 million, $134.6 million, and $110.8 million, respectively. Our remaining revenue was derived from domestic 
sales.  

License revenues related to our warehouse and non-warehouse product groups for the years ended December 31, 2015, 2014 and 

2013, are as follows (in thousands):  

Warehouse 
Non-Warehouse 

Total software license revenue 

Year Ended December 31, 
2014 

2013 

2015 

   $ 

   $ 

50,097      $ 
28,518        
78,615      $ 

40,084      $ 
31,499        
71,583      $ 

39,409   
23,007   
62,416   

Our services revenue consists of fees generated from professional services, customer support services and software enhancements 

related to our software products for the years ended December 31, 2015, 2014 and 2013, are as follows (in thousands):  

Professional services 
Customer support and software enhancements 

Total services revenue 

   $ 

   $ 

304,624       $ 
123,454         
428,078       $ 

260,058      $ 
115,965        
376,023      $ 

210,823   
105,078   
315,901   

Year Ended December 31, 
2014 

2013 

2015 

8. Subsequent Events  

The Company evaluated all subsequent events that occurred after the date of the accompanying financial statements and 
determined that there were no events or transactions during this subsequent event reporting period which require recognition or 
disclosure in the Company’s financial statements.  

58 

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9. Quarterly Results of Operations (Unaudited)  

Following is the quarterly results of operations of the Company for the years ended December 31, 2015 and 2014. The unaudited 

quarterly results have been prepared on substantially the same basis as the audited Consolidated Financial Statements.   

Statements of Income Data: 
Revenue: 

Software license 
Services 
Hardware and other 
Total revenue 
Costs and expenses: 
Cost of license 
Cost of services 
Cost of hardware and other 
Research and development 
Sales and marketing 
General and administrative 
Depreciation and amortization 
Total costs and expenses 

Operating income 
Other (loss) income, net 
Income before income taxes 
Income tax provision 
Net income 
Basic earnings per share 
Diluted earnings per share 
Shares used in computing basic 
earnings per share 
Shares used in computing diluted 
earnings per share 

Mar 31, 
2014 

Jun 30, 
2014 

Sep 30, 
2014 

Dec 31, 
2014 

Mar 31, 
2015 

Jun 30, 
2015 

Sep 30, 
2015 

Dec 31, 
2015 

(In thousands, except per share data) 

Quarter Ended 

  $  17,107     $  17,989     $  16,945     $  19,542     $  19,314     $  19,758     $  19,130     $  20,413   
     86,913        93,519        98,518        97,073       101,203       107,344       112,549       106,982   
9,543        11,022        10,145        13,788        13,006        12,007        10,625        14,040   
    113,563       122,530       125,608       130,403       133,523       139,109       142,304       141,435   

1,613       

1,488       

7,479       

1,970       

2,305       

1,848       

1,489       

9,265       

1,679       

2,906       

2,137       

8,496        11,088        10,547        10,163       

2,590   
     38,460        41,457        43,689        45,534        44,784        46,464        46,682        46,419   
9,109        11,322   
     11,803        11,867        12,236        13,047        13,556        13,257        13,589        13,457   
     12,020        12,848        11,476        16,273        11,847        11,889        10,904        13,975   
     10,649        11,256        10,856        11,694        11,238        11,927        14,058        12,036   
2,108   
     83,512        90,030        90,107       101,331        96,659        97,735        98,624       101,907   
     30,051        32,500        35,501        29,072        36,864        41,374        43,680        39,528   
170   
     29,818        32,812        35,446        29,922        37,126        41,733        44,284        39,698   
     11,106        12,218        13,106       
9,568        13,922        15,729        16,387        13,328   
  $  18,712     $  20,594     $  22,340     $  20,354     $  23,204     $  26,004     $  27,897     $  26,370   
0.36   
  $ 
0.36   
  $ 

0.35     $ 
0.35     $ 

0.30     $ 
0.30     $ 

0.31     $ 
0.31     $ 

0.38     $ 
0.38     $ 

0.27     $ 
0.27     $ 

0.27     $ 
0.27     $ 

0.25     $ 
0.24     $ 

1,898       

1,781       

1,675       

1,977       

1,725       

(233 )     

359       

262       

604       

312       

850       

(55 )     

   75,817        75,274        74,687        74,223   

   73,979   

   73,618   

   73,259   

   72,929   

   76,795        76,037        75,466        75,034   

   74,607   

   74,126   

   73,761   

   73,555   

Revenue: 

Software license 

Services 

Hardware and other 

Total revenue 

Costs and Expenses: 

Cost of revenue 

Operating expenses 

Depreciation and amortization 

Total costs and expenses 

Operating income 

  $ 

   Americas 

EMEA 

APAC 

      Consolidated 

Year Ended December 31, 2013 

  $ 

49,574      $ 

254,934        

33,836        

338,344        

142,006        

107,639        

5,248        

254,893        

83,451      $ 

7,858      $ 

41,020        

1,536        

50,414        

26,111        

13,707        

308        

40,126        

10,288      $ 

4,984      $ 

19,947        

829        

25,760        

13,034        

4,909        

269        

18,212        

7,548      $ 

62,416   

315,901   

36,201   

414,518   

181,151   

126,255   

5,825   

313,231   

101,287   

The following table presents the goodwill, long-lived assets, and total assets by reporting segment as of December 31, 2015 and 

2014 (in thousands):  

As of December 31, 2015 

As of December 31, 2014 

   Americas      EMEA 

      APAC 

    Consolidated      Americas       EMEA 

      APAC 

    Consolidated   

Goodwill, net 

  $ 

54,766     $ 

Long lived assets      

25,313        

5,504     $ 

2,398        

Total assets 

     300,407        

28,790        

1,963     $ 

740       

8,715       

62,233     $ 

54,766      $ 

28,451       

22,411        

5,521      $ 

2,467        

337,912        284,304        

24,117        

1,963      $ 

911        

9,749        

62,250   

25,789   

318,170   

For the years ended December 31, 2015, 2014 and 2013, we derived revenue from sales to customers outside the United States of 

approximately $131.3 million, $134.6 million, and $110.8 million, respectively. Our remaining revenue was derived from domestic 

sales.  

License revenues related to our warehouse and non-warehouse product groups for the years ended December 31, 2015, 2014 and 

2013, are as follows (in thousands):  

Warehouse 

Non-Warehouse 

Total software license revenue 

Year Ended December 31, 

2015 

2014 

2013 

   $ 

   $ 

50,097      $ 

28,518        

78,615      $ 

40,084      $ 

31,499        

71,583      $ 

39,409   

23,007   

62,416   

Our services revenue consists of fees generated from professional services, customer support services and software enhancements 

related to our software products for the years ended December 31, 2015, 2014 and 2013, are as follows (in thousands):  

Professional services 

Customer support and software enhancements 

Total services revenue 

   $ 

   $ 

304,624       $ 

123,454         

428,078       $ 

260,058      $ 

115,965        

376,023      $ 

210,823   

105,078   

315,901   

Year Ended December 31, 

2015 

2014 

2013 

8. Subsequent Events  

The Company evaluated all subsequent events that occurred after the date of the accompanying financial statements and 

determined that there were no events or transactions during this subsequent event reporting period which require recognition or 

disclosure in the Company’s financial statements.  

58 

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Item 9. 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure  

None.  

Item 9A. 

Controls and Procedures  
Evaluation of Disclosure Controls and Procedures  

We maintain disclosure controls and procedures designed to ensure that information required to be disclosed in reports filed under 
the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized, and reported within the time periods specified 
in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our Chief 
Executive Officer and our Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.  

No system of controls, no matter how well designed and operated, can provide absolute assurance that the objectives of the system 
of controls are met, and no evaluation of controls can provide absolute assurance that the system of controls has operated effectively in 
all cases. Our disclosure controls and procedures, however, are designed to provide reasonable assurance that the objectives of 
disclosure controls and procedures are met.  

As of the end of the period covered by this report, our Chief Executive Officer and Chief Financial Officer evaluated, with the 

participation of management, the effectiveness of our disclosure controls and procedures. Based on the evaluation, our Chief 
Executive Officer and Chief Financial Officer concluded that, as of the end of the period covered by this report, our disclosure 
controls and procedures were effective to provide reasonable assurance that the objectives of disclosure controls and procedures are 
met.  

PART III  

Item 10. 

Directors, Executive Officers and Corporate Governance  

The information required by this item is incorporated by reference from the information contained in our Proxy Statement for the 

Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the captions “Election of 

Directors,” “Executive Officers,” “Section 16(a) Beneficial Ownership Reporting Compliance,” “Code of Ethics,” and “Board 

Committees.”  

Item 11. 

Executive Compensation  

The information required by this item is incorporated by reference from the relevant information contained in our Proxy Statement 

for the Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the captions “Director 

Compensation,” “Executive Compensation,” “Compensation Committee Interlocks and Insider Participation,” and “Compensation 

Committee Report.”  

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters  

The information required by this item is incorporated by reference from the relevant information contained in our Proxy Statement 

for the Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the caption “Security 

Ownership of Certain Beneficial Owners and Management.” The information required by this item with respect to the Company’s 

securities authorized for issuance under equity compensation plans is included in Part II, Item 5 of this Annual Report on Form 10-K 

and is incorporated by reference herein.  

Management’s Report on Internal Control over Financial Reporting  

Item 13. 

Certain Relationships and Related Transactions, and Director Independence  

Management’s assessment of the effectiveness of the Company’s internal control over financial reporting as of December 31, 2015, 
and the report of Ernst & Young LLP on the effectiveness of the Company’s internal control over financial reporting are contained on 
pages 37 and 38 of this report.  

The information required by this item is incorporated by reference from the relevant information contained in our Proxy Statement 

for the Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the captions “Related 

Party Transactions” and “Election of Directors.”  

Change in Internal Control over Financial Reporting  

During the fourth quarter of 2015, there were no changes in our internal control over financial reporting that have materially 
affected, or are reasonably likely to materially affect, our internal control over financial reporting, including any corrective actions 
with regard to material weaknesses.  

Item 14. 

Principal Accountant Fees and Services  

The information required by this item is incorporated by reference from the relevant information contained in our Proxy Statement 

for the Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the caption 

“Ratification of Appointment of Independent Registered Public Accounting Firm.”  

Item 9B. 

 Other Information  

None.  

60 

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 9. 

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure  

None.  

Item 9A. 

Controls and Procedures  

Evaluation of Disclosure Controls and Procedures  

We maintain disclosure controls and procedures designed to ensure that information required to be disclosed in reports filed under 

the Securities Exchange Act of 1934, as amended, is recorded, processed, summarized, and reported within the time periods specified 

in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our Chief 

Executive Officer and our Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.  

No system of controls, no matter how well designed and operated, can provide absolute assurance that the objectives of the system 

of controls are met, and no evaluation of controls can provide absolute assurance that the system of controls has operated effectively in 

all cases. Our disclosure controls and procedures, however, are designed to provide reasonable assurance that the objectives of 

disclosure controls and procedures are met.  

As of the end of the period covered by this report, our Chief Executive Officer and Chief Financial Officer evaluated, with the 

participation of management, the effectiveness of our disclosure controls and procedures. Based on the evaluation, our Chief 

Executive Officer and Chief Financial Officer concluded that, as of the end of the period covered by this report, our disclosure 

controls and procedures were effective to provide reasonable assurance that the objectives of disclosure controls and procedures are 

met.  

PART III  

Item 10. 

Directors, Executive Officers and Corporate Governance  

The information required by this item is incorporated by reference from the information contained in our Proxy Statement for the 

Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the captions “Election of 
Directors,” “Executive Officers,” “Section 16(a) Beneficial Ownership Reporting Compliance,” “Code of Ethics,” and “Board 
Committees.”  

Item 11. 

Executive Compensation  

The information required by this item is incorporated by reference from the relevant information contained in our Proxy Statement 
for the Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the captions “Director 
Compensation,” “Executive Compensation,” “Compensation Committee Interlocks and Insider Participation,” and “Compensation 
Committee Report.”  

Item 12. 

Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters  

The information required by this item is incorporated by reference from the relevant information contained in our Proxy Statement 

for the Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the caption “Security 
Ownership of Certain Beneficial Owners and Management.” The information required by this item with respect to the Company’s 
securities authorized for issuance under equity compensation plans is included in Part II, Item 5 of this Annual Report on Form 10-K 
and is incorporated by reference herein.  

Management’s Report on Internal Control over Financial Reporting  

Item 13. 

Certain Relationships and Related Transactions, and Director Independence  

Management’s assessment of the effectiveness of the Company’s internal control over financial reporting as of December 31, 2015, 

and the report of Ernst & Young LLP on the effectiveness of the Company’s internal control over financial reporting are contained on 

pages 37 and 38 of this report.  

The information required by this item is incorporated by reference from the relevant information contained in our Proxy Statement 

for the Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the captions “Related 
Party Transactions” and “Election of Directors.”  

Change in Internal Control over Financial Reporting  

During the fourth quarter of 2015, there were no changes in our internal control over financial reporting that have materially 

affected, or are reasonably likely to materially affect, our internal control over financial reporting, including any corrective actions 

Item 14. 

Principal Accountant Fees and Services  

The information required by this item is incorporated by reference from the relevant information contained in our Proxy Statement 

for the Annual Meeting of Shareholders expected to be filed with the SEC on or prior to April 13, 2016, under the caption 
“Ratification of Appointment of Independent Registered Public Accounting Firm.”  

with regard to material weaknesses.  

Item 9B. 

 Other Information  

None.  

60 

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART IV  

SIGNATURES  

Item 15. 

Exhibits and Financial Statement Schedules  

(a)  1. Financial Statements.  

The response to this item is submitted as a separate section of this Form 10-K. See Item 8.  

2.  Financial Statement Schedule.  

The following financial statement schedule is filed as a part of this report:  

SCHEDULE II  
MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  
VALUATION AND QUALIFYING ACCOUNTS 
(in thousands) 

Classification: 
Allowance for Doubtful Accounts 
For the year ended: 
December 31, 2013 
December 31, 2014 
December 31, 2015 

Deferred Tax Asset Valuation Allowance 
For the year ended: 
December 31, 2013 
December 31, 2014 
December 31, 2015 

Balance at 
Beginning 
of Period       

Additions 
Charged 
to 
Operations   

Net 
Deductions   

Balance at 
End of 
Period 

   $ 
   $ 
   $ 

6,235      $ 
3,156      $ 
4,164      $ 

2,901      $ 
4,778      $ 
7,130      $ 

5,980   (a) $ 
3,770   (a) $ 
4,263   (a) $ 

3,156   
4,164   
7,031   

   $ 
   $ 
   $ 

5,965      $ 
6,188      $ 
5,071      $ 

223      $ 
-      $ 
-      $ 

-      $ 
1,117   (b) $ 
155   (b) $ 

6,188   
5,071   
4,916   

(a) Represents write-offs of accounts, net of recoveries. 
(b) Represents current year releases credited to expenses and current year reductions due to decreases in net deferred tax assets. 

All other schedules are omitted because they are not required or the required information is shown in the consolidated financial 

statements or notes thereto.  

3.  Exhibits.  
See (b) below.  

(b) The exhibits listed below under “Exhibit Index” are filed with or incorporated by reference in this Report. Where such filing is 
made by incorporation by reference to a previously filed registration statement or report, such registration statement or report is 
identified in parentheses.  
(c) See Item 15(a)(2).  

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this 

report to be signed on its behalf by the undersigned, thereunto duly authorized.  

MANHATTAN ASSOCIATES, INC. 

By:   /s/ Eddie Capel  

  Eddie Capel 

  President, Chief Executive Officer, and Director 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on 

behalf of the Registrant in the capacities and on the dates indicated.  

Title 

Date 

   Chairman of the Board 

  February 5, 2016 

   President, Chief Executive Officer, and Director 

  February 5, 2016 

(Principal Executive Officer) 

   Executive Vice President, Chief Financial Officer, and Treasurer 

  February 5, 2016 

(Principal Financial Officer) 

  Senior Vice President, Global Corporate Controller, and Chief 

  February 5, 2016 

Accounting Officer (Principal Accounting Officer) 

Date: February 5, 2016  

Signature 

/s/ John J. Huntz, Jr.  

John J. Huntz, Jr. 

/s/ Eddie Capel  

Eddie Capel 

/s/ Dennis B. Story  

Dennis B. Story 

/s/ Linda C. Pinne  

Linda C. Pinne 

/s/ Brian J. Cassidy  

Brian J. Cassidy 

/s/ Dan J. Lautenbach  

Dan J. Lautenbach 

/s/ Thomas E. Noonan  

Thomas E. Noonan 

/s/ Deepak Raghavan  

Deepak Raghavan 

/s/ Edmond I. Eger III  

Edmond I. Eger III 

   Director 

   Director 

   Director 

   Director 

   Director 

  February 5, 2016 

  February 5, 2016 

  February 5, 2016 

  February 5, 2016 

  February 5, 2016 

62 

63 

 
 
 
 
 
 
 
  
  
  
  
       
         
    
     
    
    
  
       
         
    
     
    
    
  
  
     
         
      
  
      
  
    
       
         
    
     
    
    
  
       
         
    
     
    
    
  
 
 
 
 
 
  
 
 
  
  
  
   
  
 
 
 
     
    
 
 
 
   
    
 
 
 
   
    
 
   
   
 
   
 
 
 
     
    
 
 
 
     
    
 
 
 
     
    
 
 
 
     
    
 
 
 
     
    
 
 
Item 15. 

Exhibits and Financial Statement Schedules  

(a)  1. Financial Statements.  

The response to this item is submitted as a separate section of this Form 10-K. See Item 8.  

2.  Financial Statement Schedule.  

The following financial statement schedule is filed as a part of this report:  

MANHATTAN ASSOCIATES, INC. AND SUBSIDIARIES  

VALUATION AND QUALIFYING ACCOUNTS 

SCHEDULE II  

(in thousands) 

Balance at 

Beginning 

Additions 

Charged 

to 

of Period       

Operations   

Deductions   

Net 

Balance at 

End of 

Period 

   $ 

   $ 

   $ 

6,235      $ 

3,156      $ 

4,164      $ 

2,901      $ 

4,778      $ 

7,130      $ 

5,980   (a) $ 

3,770   (a) $ 

4,263   (a) $ 

3,156   

4,164   

7,031   

   $ 

   $ 

   $ 

5,965      $ 

6,188      $ 

5,071      $ 

223      $ 

-      $ 

-      $ 

-      $ 

1,117   (b) $ 

155   (b) $ 

6,188   

5,071   

4,916   

Classification: 

Allowance for Doubtful Accounts 

For the year ended: 

December 31, 2013 

December 31, 2014 

December 31, 2015 

For the year ended: 

December 31, 2013 

December 31, 2014 

December 31, 2015 

Deferred Tax Asset Valuation Allowance 

statements or notes thereto.  

3.  Exhibits.  

See (b) below.  

identified in parentheses.  

(c) See Item 15(a)(2).  

(a) Represents write-offs of accounts, net of recoveries. 

(b) Represents current year releases credited to expenses and current year reductions due to decreases in net deferred tax assets. 

All other schedules are omitted because they are not required or the required information is shown in the consolidated financial 

(b) The exhibits listed below under “Exhibit Index” are filed with or incorporated by reference in this Report. Where such filing is 

made by incorporation by reference to a previously filed registration statement or report, such registration statement or report is 

PART IV  

SIGNATURES  

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this 

report to be signed on its behalf by the undersigned, thereunto duly authorized.  

MANHATTAN ASSOCIATES, INC. 

By:   /s/ Eddie Capel  
  Eddie Capel 
  President, Chief Executive Officer, and Director 

Date: February 5, 2016  

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on 

behalf of the Registrant in the capacities and on the dates indicated.  

Signature 

/s/ John J. Huntz, Jr.  
John J. Huntz, Jr. 

/s/ Eddie Capel  
Eddie Capel 

/s/ Dennis B. Story  
Dennis B. Story 

/s/ Linda C. Pinne  
Linda C. Pinne 

/s/ Brian J. Cassidy  
Brian J. Cassidy 

/s/ Dan J. Lautenbach  
Dan J. Lautenbach 

/s/ Thomas E. Noonan  
Thomas E. Noonan 

/s/ Deepak Raghavan  
Deepak Raghavan 

/s/ Edmond I. Eger III  
Edmond I. Eger III 

Title 

Date 

   Chairman of the Board 

  February 5, 2016 

   President, Chief Executive Officer, and Director 

  February 5, 2016 

(Principal Executive Officer) 

   Executive Vice President, Chief Financial Officer, and Treasurer 

  February 5, 2016 

(Principal Financial Officer) 

  Senior Vice President, Global Corporate Controller, and Chief 

  February 5, 2016 

Accounting Officer (Principal Accounting Officer) 

   Director 

   Director 

   Director 

   Director 

   Director 

  February 5, 2016 

  February 5, 2016 

  February 5, 2016 

  February 5, 2016 

  February 5, 2016 

62 

63 

 
 
 
 
 
 
 
  
  
  
  
       
         
    
     
    
    
  
       
         
    
     
    
    
  
  
     
         
      
  
      
  
    
       
         
    
     
    
    
  
       
         
    
     
    
    
  
 
 
 
 
 
  
 
 
  
  
  
   
  
 
 
 
     
    
 
 
 
   
    
 
 
 
   
    
 
   
   
 
   
 
 
 
     
    
 
 
 
     
    
 
 
 
     
    
 
 
 
     
    
 
 
 
     
    
 
 
The following exhibits are filed with this Report.  

Exhibit 
Number 

3.1 

3.2 

4.1 

4.2 

10.1(a) 

       (b) 

       (c) 

       (d) 

10.2(a) 

       (b) 

       (c) 

       (d) 

       (e) 

       (f) 

       (g) 

EXHIBIT INDEX  

Description 

Articles of Incorporation of the Registrant dated February 24, 1998 (Incorporated by reference to Exhibit 3.1 to the 
Company’s Quarterly Report on Form 10-Q for the period ended June 30, 2014 (File No. 00023999), filed on July 29, 
2014). 

Amended Bylaws of the Registrant (As Amended Effective October 13, 2010) (Incorporated by reference to Exhibit 3.2 
to the Company’s Form 8-K (File No. 000-23999), filed on October 19, 2010). 

Provisions of the Articles of Incorporation and Bylaws of the Registrant defining rights of the holders of common stock 
of the Registrant (Incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement on Form S-1 (File 
No. 333-47095), filed on February 27, 1998). 

Specimen Stock Certificate (Incorporated by reference to Exhibit 4.2 to the Company’s Pre-Effective Amendment 
No. 1 to its Registration Statement on Form S-1 (File No. 333-47095), filed on April 2, 1998). 

February 27, 1998). 

Lease Agreement by and between Wildwood Associates, a Georgia general partnership, and the Registrant dated 
September 24, 1997 (Incorporated by reference to Exhibit 10.1 to the Company’s Registration Statement on Form S-1 
(File No. 333-47095), filed on February 27, 1998). 

First Amendment to Lease between Wildwood Associates, a Georgia general partnership, and the Registrant dated 
October 31, 1997 (Incorporated by reference to Exhibit 10.2 to the Company’s Registration Statement on Form S-1 
(File No. 333-47095), filed on February 27, 1998). 

Second Amendment to Lease Agreement between Wildwood Associates, a Georgia general partnership, and the 
Registrant, dated February 27, 1998 (Incorporated by reference to Exhibit 10.8 to the Company’s Pre-Effective 
Amendment No. 1 to its Registration Statement on Form S-1 (File No. 333-47095), filed on April 2, 1998). 

Third Amendment to Lease Agreement between Wildwood Associates and the Registrant, dated October 24, 2000 
(Incorporated by reference to Exhibit 10.9 to the Company’s Annual Report for the period ended December 31, 2000 
(File No. 000-23999), filed on April 2, 2001). 

Lease Agreement by and between Wildwood Associates, a Georgia general partnership, and the Registrant, dated 
June 25, 2001 (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report for the period ended 
June 30, 2001 (File No. 000-23999), filed August 14, 2001). 

First Amendment to Lease Agreement between Wildwood Associates, and the Registrant, dated June 10, 2002 
(Incorporated by reference to Exhibit 10.6 to the Company’s Annual Report for the period ended December 31, 2006 
(File No. 000-23999), filed on March 14, 2007). 

Second Amendment to Lease Agreement between 2300 Windy Ridge Parkway Investors LLC, and the Registrant, 
dated February 27, 2007 (Incorporated by reference to Exhibit 10.7 to the Company’s Annual Report for the period 
ended December 31, 2006 (File No. 000-23999), filed on March 14, 2007). 

Third Amendment to Lease Agreement between 2300 Windy Ridge Parkway Investors LLC, and the Registrant, dated 
June 14, 2007 (Incorporated by reference to Exhibit 10.2(d) to the Company’s Annual Report for the period ended 
December 31, 2014 (File No. 000-23999), filed on February 5, 2015). 

Fourth Amendment to Lease Agreement between SP4 2300 Windy Ridge LP, and the Registrant, dated August 14, 
2012 (Incorporated by reference to Exhibit 10.2(e) to the Company’s Annual Report for the period ended December 31, 
2014 (File No. 000-23999), filed on February 5, 2015). 

Fifth Amendment to Lease Agreement between 2300 Windy Ridge LLC, and the Registrant, dated May 19, 2014 
(Incorporated by reference to Exhibit 10.2(f) to the Company’s Annual Report for the period ended December 31, 2014 
(File No. 000-23999), filed on February 5, 2015). 

Sixth Amendment to Lease Agreement between 2300 Windy Ridge LLC, and the Registrant, dated August 13, 2014 
(Incorporated by reference to Exhibit 10.2(g) to the Company’s Annual Report for the period ended December 31, 2014 
(File No. 000-23999), filed on February 5, 2015). 

64 

65 

Exhibit 

Number 

Description 

       (h) 

Seventh Amendment to Lease Agreement between 2300 Windy Ridge LLC and the Registrant, dated April 29, 2015 

(Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K (File No. 000-23999), filed on July 28, 2015). 

10.3 

Agreement to Build and Lease between Orchid Apartments Private Limited and Manhattan Associates India 

Development Centre Private Limited, executed on November 19, 2004 (Incorporated by reference to Exhibit 10.8 to the 

Company’s Annual Report for the period ended December 31, 2004 (File No. 000-23999), filed on March 16, 2005). 

10.4 

Lease Agreement between IGE Energy Services (UK) Limited, Manhattan Associates Limited and Manhattan 

Associates, Inc., dated February 1, 2005 (Incorporated by reference to Exhibit 10.9 to the Company’s Annual Report 

for the period ended December 31, 2004 (File No. 000-23999), filed on March 16, 2005). 

10.5 

Form of Director and Officer Indemnification Agreement (Incorporated by reference to Exhibit 10.2 to the Company’s 

Form 8-K (File No. 000-23999) filed on April 4, 2014). 

10.6* 

Summary Plan Description of the Registrant’s 401(k) Plan and Trust, effective January 1, 1995 (Incorporated by 

reference to Exhibit 10.4 to the Company’s Registration Statement on Form S-1 (File No. 333-47095), filed on 

March 31, 1999). 

March 31, 1999). 

March 31, 1999). 

March 30, 2000). 

2002). 

10.7(a)* 

Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to Exhibit 10.10 to the Company’s 

Registration Statement on Form S-1 (File No. 333-47095), filed on February 27, 1998). 

      (b)* 

First Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 

Exhibit 10.22 to the Company’s Annual Report for the period ended December 31, 1998 (File No. 000-23999), filed on 

      (c)* 

Second Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 

Exhibit 10.23 to the Company’s Annual Report for the period ended December 31, 1998 (File No. 000-23999), filed on 

      (d)* 

Third Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 

Exhibit 10.24 to the Company’s Annual Report for the period ended December 31, 1998 (File No. 000-23999), filed on 

      (e)* 

Fourth Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 

Exhibit 10.25 to the Company’s Annual Report for the period ended December 31, 1999 (File No. 000-23999), filed on 

      (f)* 

Fifth Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 

Exhibit 4.8 to the Company’s Form S-8 (File No. 333-68968), filed on September 5, 2001). 

     (g)* 

Sixth Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to Annex A 

to the Company’s Proxy Statement for its Annual Meeting held May 17, 2002 (File No. 000-23999), filed on April 24, 

     (h)* 

Amendment No. 7 to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 

Exhibit 4.10 to the Company’s Form S-8 (File No. 333-105913), filed on June 6, 2003). 

10.8* 

Form of Composite Stock Option Agreement (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly 

Report for the period ended March 31, 2006 (File No. 000-23999), filed on May 4, 2006). 

10.9(a)* 

Executive Employment Agreement by and between the Registrant and Peter F. Sinisgalli, effective as of February 25, 

2004 (Incorporated by reference to Exhibit 10.28 to the Company’s Annual Report for the period ended December 31, 

2003 (File No. 000-23999), filed on March 15, 2004). 

       (b)* 

Modification dated July 19, 2007 by and between the Company and Peter F. Sinisgalli to the Executive Employment 

Agreement dated February 25, 2004 (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K (File 

No. 000-23999), filed on July 24, 2007). 

10.10* 

Executive Employment Agreement by and between the Registrant and Peter F. Sinisgalli, effective as of April 13, 2012 

(Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K (File No. 000-23999), filed on December 23, 

2011). 

 
 
 
  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
EXHIBIT INDEX  

Description 

The following exhibits are filed with this Report.  

Exhibit 

Number 

3.2 

4.1 

3.1 

Articles of Incorporation of the Registrant dated February 24, 1998 (Incorporated by reference to Exhibit 3.1 to the 

Company’s Quarterly Report on Form 10-Q for the period ended June 30, 2014 (File No. 00023999), filed on July 29, 

2014). 

Amended Bylaws of the Registrant (As Amended Effective October 13, 2010) (Incorporated by reference to Exhibit 3.2 

to the Company’s Form 8-K (File No. 000-23999), filed on October 19, 2010). 

Provisions of the Articles of Incorporation and Bylaws of the Registrant defining rights of the holders of common stock 

of the Registrant (Incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement on Form S-1 (File 

No. 333-47095), filed on February 27, 1998). 

4.2 

Specimen Stock Certificate (Incorporated by reference to Exhibit 4.2 to the Company’s Pre-Effective Amendment 

No. 1 to its Registration Statement on Form S-1 (File No. 333-47095), filed on April 2, 1998). 

10.1(a) 

Lease Agreement by and between Wildwood Associates, a Georgia general partnership, and the Registrant dated 

September 24, 1997 (Incorporated by reference to Exhibit 10.1 to the Company’s Registration Statement on Form S-1 

(File No. 333-47095), filed on February 27, 1998). 

       (b) 

First Amendment to Lease between Wildwood Associates, a Georgia general partnership, and the Registrant dated 

October 31, 1997 (Incorporated by reference to Exhibit 10.2 to the Company’s Registration Statement on Form S-1 

(File No. 333-47095), filed on February 27, 1998). 

       (c) 

Second Amendment to Lease Agreement between Wildwood Associates, a Georgia general partnership, and the 

Registrant, dated February 27, 1998 (Incorporated by reference to Exhibit 10.8 to the Company’s Pre-Effective 

Amendment No. 1 to its Registration Statement on Form S-1 (File No. 333-47095), filed on April 2, 1998). 

       (d) 

Third Amendment to Lease Agreement between Wildwood Associates and the Registrant, dated October 24, 2000 

(Incorporated by reference to Exhibit 10.9 to the Company’s Annual Report for the period ended December 31, 2000 

(File No. 000-23999), filed on April 2, 2001). 

10.2(a) 

Lease Agreement by and between Wildwood Associates, a Georgia general partnership, and the Registrant, dated 

June 25, 2001 (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly Report for the period ended 

June 30, 2001 (File No. 000-23999), filed August 14, 2001). 

       (b) 

First Amendment to Lease Agreement between Wildwood Associates, and the Registrant, dated June 10, 2002 

(Incorporated by reference to Exhibit 10.6 to the Company’s Annual Report for the period ended December 31, 2006 

(File No. 000-23999), filed on March 14, 2007). 

       (c) 

Second Amendment to Lease Agreement between 2300 Windy Ridge Parkway Investors LLC, and the Registrant, 

dated February 27, 2007 (Incorporated by reference to Exhibit 10.7 to the Company’s Annual Report for the period 

ended December 31, 2006 (File No. 000-23999), filed on March 14, 2007). 

       (d) 

Third Amendment to Lease Agreement between 2300 Windy Ridge Parkway Investors LLC, and the Registrant, dated 

June 14, 2007 (Incorporated by reference to Exhibit 10.2(d) to the Company’s Annual Report for the period ended 

December 31, 2014 (File No. 000-23999), filed on February 5, 2015). 

       (e) 

Fourth Amendment to Lease Agreement between SP4 2300 Windy Ridge LP, and the Registrant, dated August 14, 

2012 (Incorporated by reference to Exhibit 10.2(e) to the Company’s Annual Report for the period ended December 31, 

2014 (File No. 000-23999), filed on February 5, 2015). 

       (f) 

Fifth Amendment to Lease Agreement between 2300 Windy Ridge LLC, and the Registrant, dated May 19, 2014 

(Incorporated by reference to Exhibit 10.2(f) to the Company’s Annual Report for the period ended December 31, 2014 

(File No. 000-23999), filed on February 5, 2015). 

       (g) 

Sixth Amendment to Lease Agreement between 2300 Windy Ridge LLC, and the Registrant, dated August 13, 2014 

(Incorporated by reference to Exhibit 10.2(g) to the Company’s Annual Report for the period ended December 31, 2014 

(File No. 000-23999), filed on February 5, 2015). 

Exhibit 
Number 

       (h) 

10.3 

10.4 

10.5 

10.6* 

10.7(a)* 

      (b)* 

      (c)* 

      (d)* 

      (e)* 

      (f)* 

     (g)* 

     (h)* 

10.8* 

10.9(a)* 

       (b)* 

10.10* 

Description 

Seventh Amendment to Lease Agreement between 2300 Windy Ridge LLC and the Registrant, dated April 29, 2015 
(Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K (File No. 000-23999), filed on July 28, 2015). 

Agreement to Build and Lease between Orchid Apartments Private Limited and Manhattan Associates India 
Development Centre Private Limited, executed on November 19, 2004 (Incorporated by reference to Exhibit 10.8 to the 
Company’s Annual Report for the period ended December 31, 2004 (File No. 000-23999), filed on March 16, 2005). 

Lease Agreement between IGE Energy Services (UK) Limited, Manhattan Associates Limited and Manhattan 
Associates, Inc., dated February 1, 2005 (Incorporated by reference to Exhibit 10.9 to the Company’s Annual Report 
for the period ended December 31, 2004 (File No. 000-23999), filed on March 16, 2005). 

Form of Director and Officer Indemnification Agreement (Incorporated by reference to Exhibit 10.2 to the Company’s 
Form 8-K (File No. 000-23999) filed on April 4, 2014). 

Summary Plan Description of the Registrant’s 401(k) Plan and Trust, effective January 1, 1995 (Incorporated by 
reference to Exhibit 10.4 to the Company’s Registration Statement on Form S-1 (File No. 333-47095), filed on 
February 27, 1998). 

Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to Exhibit 10.10 to the Company’s 
Registration Statement on Form S-1 (File No. 333-47095), filed on February 27, 1998). 

First Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 
Exhibit 10.22 to the Company’s Annual Report for the period ended December 31, 1998 (File No. 000-23999), filed on 
March 31, 1999). 

Second Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 
Exhibit 10.23 to the Company’s Annual Report for the period ended December 31, 1998 (File No. 000-23999), filed on 
March 31, 1999). 

Third Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 
Exhibit 10.24 to the Company’s Annual Report for the period ended December 31, 1998 (File No. 000-23999), filed on 
March 31, 1999). 

Fourth Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 
Exhibit 10.25 to the Company’s Annual Report for the period ended December 31, 1999 (File No. 000-23999), filed on 
March 30, 2000). 

Fifth Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 
Exhibit 4.8 to the Company’s Form S-8 (File No. 333-68968), filed on September 5, 2001). 

Sixth Amendment to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to Annex A 
to the Company’s Proxy Statement for its Annual Meeting held May 17, 2002 (File No. 000-23999), filed on April 24, 
2002). 

Amendment No. 7 to the Manhattan Associates, Inc. 1998 Stock Incentive Plan (Incorporated by reference to 
Exhibit 4.10 to the Company’s Form S-8 (File No. 333-105913), filed on June 6, 2003). 

Form of Composite Stock Option Agreement (Incorporated by reference to Exhibit 10.1 to the Company’s Quarterly 
Report for the period ended March 31, 2006 (File No. 000-23999), filed on May 4, 2006). 

Executive Employment Agreement by and between the Registrant and Peter F. Sinisgalli, effective as of February 25, 
2004 (Incorporated by reference to Exhibit 10.28 to the Company’s Annual Report for the period ended December 31, 
2003 (File No. 000-23999), filed on March 15, 2004). 

Modification dated July 19, 2007 by and between the Company and Peter F. Sinisgalli to the Executive Employment 
Agreement dated February 25, 2004 (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K (File 
No. 000-23999), filed on July 24, 2007). 

Executive Employment Agreement by and between the Registrant and Peter F. Sinisgalli, effective as of April 13, 2012 
(Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K (File No. 000-23999), filed on December 23, 
2011). 

64 

65 

 
 
 
  
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
   
 
 
 
 
 
   
 
 
 
 
 
   
 
 
   
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
Exhibit 
Number 

10.11* 

Separation and Non-Competition Agreement by and between the Registrant and Peter F. Sinisgalli, effective as of 
February 25, 2004 (Incorporated by reference to Exhibit 10.29 to the Company’s Annual Report for the period ended 
December 31, 2003 (File No. 000-23999), filed on March 15, 2004). 

Description 

Description 

10.12(a)* 

Form of Executive Employment Agreement (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K 
(File No. 000-23999) filed on April 4, 2013). 

         (b)* 

Updated Schedule to Form of Executive Employment Agreement of Initial Salaries and Target Bonus Opportunities for 
Named Executive Officers (Incorporated by reference to Exhibit 10.1(b) to the Company’s Quarterly Report on Form 
10-Q for the period ended June 30, 2013 (File No. 000-23999) filed on July 31, 2013). 

10.13* 

10.14 * 

10.15 

Executive Employment Agreement with Steven P. Smith (Incorporated by reference to Exhibit 10.3 to the Company’s 
Quarterly Report on Form 10-Q for the period ended June 30, 2013 (File No. 000-23999) filed on July 31, 2013). 

Form of Modification Agreement for Terms and Conditions for Stock Options. (Incorporated by reference to Exhibit 
10.3 to the Company’s Form 8-K (File No. 000-23999), filed on January 2, 2009). 

Form of License Agreement, Software Maintenance Agreement and Consulting Agreement (Incorporated by reference 
to Exhibit 10.18 to the Company’s Pre-Effective Amendment No. 1 to its Registration Statement on Form S-1 (File 
No. 333-47095), filed on April 2, 1998). 

10.16 

Form of Software License, Services and Maintenance Agreement (Incorporated by reference to Exhibit 10.21 to the 
Company’s Annual Report for the period ended December 31, 1998 (File No. 000-23999), filed on March 31, 1999). 

10.17(a)* 

2007 Stock Incentive Plan, as amended by the First Amendment thereto (Incorporated by reference to Annex A to the 
Company’s Definitive Proxy Statement related to its 2009 Annual Meeting of Shareholders (File No. 000-23999) filed 
on April 20, 2009). 

         (b)* 

Second amendment to 2007 Stock Incentive Plan (Incorporated by reference to Annex A to the Company’s Definitive 
Proxy Statement related to its 2011 Annual Meeting of Shareholders (File No. 000-23999) filed on April 15, 2011). 

Exhibit 

Number 

10.26* 

21.1 

23.1 

31.1 

Severance and Non-Competition Agreement by and between the Registrant and Eddie Capel, effective as of March 18, 

2010 (Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period ended December 31, 

2012 (File No. 000-23999), filed on February 23, 2012). 

10.27 

Settlement Agreement by and between the Registrant and Steven P. Smith, effective as of June 8, 2015 (Incorporated 

by reference to Exhibit 10.1 to the Company’s Form 8-K (File No. 000-23999), filed on June 12, 2015). 

   List of Subsidiaries. 

   Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm. 

Certification of Principal Executive Officer pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 

31.2 

Certification of Principal Financial Officer pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of 

of the Sarbanes-Oxley Act of 2002 

the Sarbanes-Oxley Act of 2002 

32** 

Certification of Principal Executive Officer and Principal Financial Officer pursuant to 18 U.S.C. Section 1350, as 

adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 

101.INS 

   XBRL Instance Document 

101.SCH 

   XBRL Taxonomy Extension Schema Document 

101.CAL 

   XBRL Taxonomy Extension Calculation Linkbase Document 

101.DEF 

   XBRL Taxonomy Extension Definition Linkbase Document 

101.LAB 

   XBRL Taxonomy Extension Label Linkbase Document 

101.PRE 

   XBRL Taxonomy Extension Presentation Linkbase Document 

10.18* 

10.19* 

10.20* 

10.21* 

10.22* 

10.23* 

10.24* 

10.25* 

Written Summary of Manhattan Associates, Inc. Annual Cash Incentive Plan (Incorporated by reference to 
Exhibit 10.47 to the Company’s Annual Report for the period ended December 31, 2009 (File No. 000-23999), filed on 
February 19, 2010). 

Form of Manhattan Associates, Inc. Restricted Stock Award Agreement for Employees (Incorporated by reference to 
Exhibit 10.48 to the Company’s Annual Report for the period ended December 31, 2009 (File No. 000-23999), filed on 
February 19, 2010). 

1933.  

*  Management contract or compensatory plan or agreement.  

** In accordance with Item 601(b)(32)(ii) of the SEC’s Regulation S-K, this Exhibit is hereby furnished to the SEC as an 

accompanying document and is not deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise 

subject to the liabilities of that Section, nor shall it be deemed incorporated by reference into any filing under the Securities Act of 

Form of Manhattan Associates, Inc. Restricted Stock Award Agreement for Non-Employee Directors (Incorporated by 
reference to Exhibit 10.49 to the Company’s Annual Report for the period ended December 31, 2009 (File No. 000-
23999), filed on February 19, 2010). 

Form of Manhattan Associates, Inc. Restricted Stock Unit Award Agreement for Employees (Incorporated by reference 
to Exhibit 10.50 to the Company’s Annual Report for the period ended December 31, 2012 (File No. 000-23999), filed 
on February 23, 2012). 

Form of Manhattan Associates, Inc. Restricted Stock Unit Award Agreement for Non-Employee Directors 
(Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period ended December 31, 2012 
(File No. 000-23999), filed on February 23, 2012). 

Executive Employment Agreement by and between the Registrant and Bruce Richards, effective as of August 1, 2011 
(Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period ended December 31, 2012 
(File No. 000-23999), filed on February 23, 2012). 

Severance and Non-Competition Agreement by and between the Registrant and Bruce Richards, effective as of August 
1, 2011 (Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period ended December 
31, 2012 (File No. 000-23999), filed on February 23, 2012). 

Modification Agreement for Terms and Conditions for Stock Options by and between the Registrant and Eddie Capel, 
effective as of June 4, 2007 (Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period 
ended December 31, 2012 (File No. 000-23999), filed on February 23, 2012). 

66 

67 

 
 
 
   
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Exhibit 
Number 
10.26* 

10.27 

21.1 

23.1 

31.1 

31.2 

32** 

Description 
Severance and Non-Competition Agreement by and between the Registrant and Eddie Capel, effective as of March 18, 
2010 (Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period ended December 31, 
2012 (File No. 000-23999), filed on February 23, 2012). 

Settlement Agreement by and between the Registrant and Steven P. Smith, effective as of June 8, 2015 (Incorporated 
by reference to Exhibit 10.1 to the Company’s Form 8-K (File No. 000-23999), filed on June 12, 2015). 

   List of Subsidiaries. 

   Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm. 

Certification of Principal Executive Officer pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 
of the Sarbanes-Oxley Act of 2002 

Certification of Principal Financial Officer pursuant to Rule 13a-14(a)/15d-14(a), as adopted pursuant to Section 302 of 
the Sarbanes-Oxley Act of 2002 

Certification of Principal Executive Officer and Principal Financial Officer pursuant to 18 U.S.C. Section 1350, as 
adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 

101.INS 

   XBRL Instance Document 

101.SCH 

   XBRL Taxonomy Extension Schema Document 

101.CAL 

   XBRL Taxonomy Extension Calculation Linkbase Document 

101.DEF 

   XBRL Taxonomy Extension Definition Linkbase Document 

101.LAB 

   XBRL Taxonomy Extension Label Linkbase Document 

101.PRE 

   XBRL Taxonomy Extension Presentation Linkbase Document 

*  Management contract or compensatory plan or agreement.  
** In accordance with Item 601(b)(32)(ii) of the SEC’s Regulation S-K, this Exhibit is hereby furnished to the SEC as an 

accompanying document and is not deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise 
subject to the liabilities of that Section, nor shall it be deemed incorporated by reference into any filing under the Securities Act of 
1933.  

Exhibit 

Number 

Description 

10.11* 

Separation and Non-Competition Agreement by and between the Registrant and Peter F. Sinisgalli, effective as of 

February 25, 2004 (Incorporated by reference to Exhibit 10.29 to the Company’s Annual Report for the period ended 

December 31, 2003 (File No. 000-23999), filed on March 15, 2004). 

10.12(a)* 

Form of Executive Employment Agreement (Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K 

(File No. 000-23999) filed on April 4, 2013). 

         (b)* 

Updated Schedule to Form of Executive Employment Agreement of Initial Salaries and Target Bonus Opportunities for 

Named Executive Officers (Incorporated by reference to Exhibit 10.1(b) to the Company’s Quarterly Report on Form 

10-Q for the period ended June 30, 2013 (File No. 000-23999) filed on July 31, 2013). 

10.13* 

Executive Employment Agreement with Steven P. Smith (Incorporated by reference to Exhibit 10.3 to the Company’s 

Quarterly Report on Form 10-Q for the period ended June 30, 2013 (File No. 000-23999) filed on July 31, 2013). 

10.14 * 

Form of Modification Agreement for Terms and Conditions for Stock Options. (Incorporated by reference to Exhibit 

10.3 to the Company’s Form 8-K (File No. 000-23999), filed on January 2, 2009). 

10.15 

Form of License Agreement, Software Maintenance Agreement and Consulting Agreement (Incorporated by reference 

to Exhibit 10.18 to the Company’s Pre-Effective Amendment No. 1 to its Registration Statement on Form S-1 (File 

No. 333-47095), filed on April 2, 1998). 

10.16 

Form of Software License, Services and Maintenance Agreement (Incorporated by reference to Exhibit 10.21 to the 

Company’s Annual Report for the period ended December 31, 1998 (File No. 000-23999), filed on March 31, 1999). 

10.17(a)* 

2007 Stock Incentive Plan, as amended by the First Amendment thereto (Incorporated by reference to Annex A to the 

Company’s Definitive Proxy Statement related to its 2009 Annual Meeting of Shareholders (File No. 000-23999) filed 

         (b)* 

Second amendment to 2007 Stock Incentive Plan (Incorporated by reference to Annex A to the Company’s Definitive 

Proxy Statement related to its 2011 Annual Meeting of Shareholders (File No. 000-23999) filed on April 15, 2011). 

10.18* 

Written Summary of Manhattan Associates, Inc. Annual Cash Incentive Plan (Incorporated by reference to 

Exhibit 10.47 to the Company’s Annual Report for the period ended December 31, 2009 (File No. 000-23999), filed on 

10.19* 

Form of Manhattan Associates, Inc. Restricted Stock Award Agreement for Employees (Incorporated by reference to 

Exhibit 10.48 to the Company’s Annual Report for the period ended December 31, 2009 (File No. 000-23999), filed on 

on April 20, 2009). 

February 19, 2010). 

February 19, 2010). 

10.20* 

Form of Manhattan Associates, Inc. Restricted Stock Award Agreement for Non-Employee Directors (Incorporated by 

reference to Exhibit 10.49 to the Company’s Annual Report for the period ended December 31, 2009 (File No. 000-

23999), filed on February 19, 2010). 

10.21* 

Form of Manhattan Associates, Inc. Restricted Stock Unit Award Agreement for Employees (Incorporated by reference 

to Exhibit 10.50 to the Company’s Annual Report for the period ended December 31, 2012 (File No. 000-23999), filed 

on February 23, 2012). 

10.22* 

Form of Manhattan Associates, Inc. Restricted Stock Unit Award Agreement for Non-Employee Directors 

(Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period ended December 31, 2012 

(File No. 000-23999), filed on February 23, 2012). 

10.23* 

Executive Employment Agreement by and between the Registrant and Bruce Richards, effective as of August 1, 2011 

(Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period ended December 31, 2012 

(File No. 000-23999), filed on February 23, 2012). 

10.24* 

Severance and Non-Competition Agreement by and between the Registrant and Bruce Richards, effective as of August 

1, 2011 (Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period ended December 

31, 2012 (File No. 000-23999), filed on February 23, 2012). 

10.25* 

Modification Agreement for Terms and Conditions for Stock Options by and between the Registrant and Eddie Capel, 

effective as of June 4, 2007 (Incorporated by reference to Exhibit 10.51 to the Company’s Annual Report for the period 

ended December 31, 2012 (File No. 000-23999), filed on February 23, 2012). 

66 

67 

 
 
 
   
  
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANHATTAN ASSOCIATES, INC. SUBSIDIARIES  

Consent of Independent Registered Public Accounting Firm  

Exhibit 21.1  

Exhibit 23.1  

Subsidiaries 

Manhattan Associates Limited 

Manhattan Associates Europe B.V. 

Manhattan Associates France SARL 

Manhattan Associates GmbH 

Manhattan Associates KK 

Manhattan Associates Software (Shanghai), Co. Ltd. 

Manhattan Associates Pty Ltd. 

Manhattan Associates Software Pte Ltd. 

Manhattan Associates (India) Development Centre Private Limited 

Manhattan Associates, S. de R.L. de CV 

Manhattan Associates Services, S. de R.L. de CV 

Manhattan Associates Supply Chain Software, LLC 

    Place of Incorporation 

   United Kingdom 

   Netherland 

   France 

   Germany 

   Japan 

   China 

   Australia 

   Singapore 

   India 

   Mexico 

   Mexico 

   Georgia, USA 

We consent to the incorporation by reference in the following Registration Statements:  

1.  Form S-8 No. 333-143611 pertaining to the Manhattan Associates, Inc. 2007 Stock Incentive Plan,  

2.  Form S-8 No. 333-159852 pertaining to the Manhattan Associates, Inc. 2007 Stock Incentive Plan, and  

3.  Form S-8 No. 333-174499 pertaining to the Manhattan Associates, Inc. 2007 Stock Incentive Plan;  

of our reports dated February 5, 2016, with respect to the consolidated financial statements and schedule of Manhattan Associates, Inc. 

and subsidiaries and the effectiveness of internal control over financial reporting of Manhattan Associates, Inc. and subsidiaries 

included in this Annual Report (Form 10-K) of Manhattan Associates, Inc. and subsidiaries for the year ended December 31, 2015.  

Atlanta, Georgia 

February 5, 2016 

/s/ Ernst & Young LLP  

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
MANHATTAN ASSOCIATES, INC. SUBSIDIARIES  

Consent of Independent Registered Public Accounting Firm  

Exhibit 21.1  

Exhibit 23.1  

Subsidiaries 

Manhattan Associates Limited 

Manhattan Associates Europe B.V. 

Manhattan Associates France SARL 

Manhattan Associates GmbH 

Manhattan Associates KK 

Manhattan Associates Software (Shanghai), Co. Ltd. 

Manhattan Associates Pty Ltd. 

Manhattan Associates Software Pte Ltd. 

Manhattan Associates (India) Development Centre Private Limited 

Manhattan Associates, S. de R.L. de CV 

Manhattan Associates Services, S. de R.L. de CV 

Manhattan Associates Supply Chain Software, LLC 

    Place of Incorporation 

   United Kingdom 

   Netherland 

   France 

   Germany 

   Japan 

   China 

   Australia 

   Singapore 

   India 

   Mexico 

   Mexico 

   Georgia, USA 

We consent to the incorporation by reference in the following Registration Statements:  

1.  Form S-8 No. 333-143611 pertaining to the Manhattan Associates, Inc. 2007 Stock Incentive Plan,  

2.  Form S-8 No. 333-159852 pertaining to the Manhattan Associates, Inc. 2007 Stock Incentive Plan, and  

3.  Form S-8 No. 333-174499 pertaining to the Manhattan Associates, Inc. 2007 Stock Incentive Plan;  

of our reports dated February 5, 2016, with respect to the consolidated financial statements and schedule of Manhattan Associates, Inc. 
and subsidiaries and the effectiveness of internal control over financial reporting of Manhattan Associates, Inc. and subsidiaries 
included in this Annual Report (Form 10-K) of Manhattan Associates, Inc. and subsidiaries for the year ended December 31, 2015.  

Atlanta, Georgia 
February 5, 2016 

/s/ Ernst & Young LLP  

 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER  
PURSUANT TO RULE 13a-14(a)/15d-14(a), AS ADOPTED PURSUANT TO  
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002  

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER  

PURSUANT TO RULE 13a-14(a)/15d-14(d), AS ADOPTED PURSUANT TO  

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002  

Exhibit 31.1  

Exhibit 31.2  

I, Eddie Capel, certify that:  

I, Dennis B. Story, certify that:  

1.  I have reviewed this annual report on Form 10-K of the registrant;  

1.  I have reviewed this annual report on Form 10-K of the registrant;  

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report;  

respect to the period covered by this report;  

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 

3.  Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in 

3.  Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in 

all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;  

presented in this report;  

all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures 
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange 
Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures 

(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange 

Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 
our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this annual report is being 
prepared;  

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 

our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 

made known to us by others within those entities, particularly during the period in which this annual report is being 

prepared;  

(b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

(b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;  

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 

preparation of financial statements for external purposes in accordance with generally accepted accounting principles;  

(c)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and  

(d)  Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and  

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 
equivalent functions):  

(c)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 

report based on such evaluation; and  

(d)  Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 

registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 

materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 

and  

equivalent functions):  

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 

reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 

(a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

(a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 
information; and  

information; and  

which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.  

registrant’s internal control over financial reporting.  

Dated this 5th day of February, 2016  

Dated this 5th day of February, 2016  

/s/ Eddie Capel  
Eddie Capel, President and Chief Executive Officer 

/s/ Dennis B. Story  

Officer, and Treasurer 

Dennis B. Story, Executive Vice President, Chief Financial 

 
 
  
 
 
 
 
 
  
 
 
CERTIFICATION OF PRINCIPAL EXECUTIVE OFFICER  

PURSUANT TO RULE 13a-14(a)/15d-14(a), AS ADOPTED PURSUANT TO  

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002  

CERTIFICATION OF PRINCIPAL FINANCIAL OFFICER  
PURSUANT TO RULE 13a-14(a)/15d-14(d), AS ADOPTED PURSUANT TO  
SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002  

Exhibit 31.1  

Exhibit 31.2  

I, Eddie Capel, certify that:  

I, Dennis B. Story, certify that:  

1.  I have reviewed this annual report on Form 10-K of the registrant;  

1.  I have reviewed this annual report on Form 10-K of the registrant;  

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 

respect to the period covered by this report;  

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report;  

3.  Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in 

3.  Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in 

all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 

presented in this report;  

all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report;  

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures 

(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange 

Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  

4.  The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures 
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange 
Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:  

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 

our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 

made known to us by others within those entities, particularly during the period in which this annual report is being 

prepared;  

(a)  Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 
our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this annual report is being 
prepared;  

(b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

(b)  Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 

preparation of financial statements for external purposes in accordance with generally accepted accounting principles;  

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;  

(c)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 

report based on such evaluation; and  

(d)  Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 

registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 

materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 

reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 

(c)  Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and  

(d)  Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the 
registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; 
and  

5.  The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial 
reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the 
equivalent functions):  

(a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

(a)  All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 

which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 

which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial 
information; and  

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

(b)  Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

registrant’s internal control over financial reporting.  

registrant’s internal control over financial reporting.  

and  

equivalent functions):  

information; and  

Dated this 5th day of February, 2016  

Dated this 5th day of February, 2016  

/s/ Eddie Capel  

Eddie Capel, President and Chief Executive Officer 

/s/ Dennis B. Story  
Dennis B. Story, Executive Vice President, Chief Financial 
Officer, and Treasurer 

 
 
  
 
 
 
 
 
  
 
 
Exhibit 32  

CERTIFICATION OF CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER  
PURSUANT TO 18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO  
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002  

This Certificate is being delivered pursuant to the requirements of Section 1350 of Chapter 63 (Mail Fraud) of Title 18 (Crimes 

and Criminal Procedures) of the United States Code and shall not be relied on by any person for any other purpose.  

The undersigned, who are the Chief Executive Officer and Chief Financial Officer, respectively, of Manhattan Associates, Inc. (the 
“Company”), hereby each certify that, to the undersigned’s knowledge:  

1. the Annual Report on Form 10-K of the Company for the twelve month period ended December 31, 2015 (the “Report”), which 
accompanies this Certification, fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; 
and  

2. all information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of 
the Company.  

Dated this 5th day of February, 2016  

/s/ Eddie Capel  
Eddie Capel, President and Chief Executive Officer 

/s/ Dennis B. Story  
Dennis B. Story, Executive Vice President, Chief Financial 
Officer, and Treasurer 

In accordance with SEC Release No. 34-47986, this Exhibit is furnished to the SEC as an accompanying document and is not deemed 
“filed” for purposes of Section 18 of the Securities Exchange Act of 1934 or otherwise subject to the liabilities of that Section, nor 
shall it be deemed incorporated by reference into any filing under the Securities Act of 1933. A signed original of this written 
statement required by Section 906 of the Sarbanes-Oxley Act of 2002 has been provided to the registrant and will be retained by the 
registrant and furnished to the Securities and Exchange Commission or its staff upon request.  

 
 
  
 
 
  
 
 
900

800

700

600

500

400

300

200

100

REGISTRAR & TRANSFER AGENT

Computershare Trust Company, NA

First Class/Registered/Certified Mail:

P. O. Box 30170

College Station, TX 77842-3170

+1 800-568-3476

Courier Services:

211 Quality Circle, Suite 210

College Station, TX 77854

Inquiries regarding stock transfers,  

lost certificates or address changes 

should be directed to Computershare.

AUDITORS

Ernst & Young, LLP

Atlanta, Georgia

LEGAL COUNSEL

Kilpatrick Townsend & Stockton, LLP

Atlanta, Georgia

Comparison of 5 Year  
Cumulative Total Return

Assumes Initial Investment of $100
December 31, 2015

866

2010

2011

2012

2013

2014

2015

Manhattan Associates, Inc.

NASDAQ Composite

NASDAQ Computer & Data Processing Index

2010

2011

2012

2013

2014

2015

Manhattan Associates, Inc.

NASDAQ Composite

NASDAQ Computer & Data Processing Index

100

100

100

132

99

97

198 

116

110

384

163

159

533

187

170

866

200

223

Stock Performance

Nasdaq Symbol

The line-graph above provides a comparison of the cumulative total 

The Company’s common stock is traded on the Nasdaq Global Select  

shareholder return for Manhattan Associates, Inc. (“Manhattan”) common 

Market under the symbol MANH. Additional copies of this 2015 10-K, 

stock for the period from December 31, 2010 through December 31, 2015, 

filed with the Securities and Exchange Commission, may be obtained by 

against the cumulative shareholder return during such period achieved by 

shareholders online at www.manh.com or without charge by writing to 

The NASDAQ Stock Market (“NASDAQ Composite”) and the NASDAQ 

Manhattan Associates Investor Relations at the Company’s headquarters.

Computer and Data Processing Index. The graph assumes that $100 was 

invested on December 31, 2010 in the Common Stock and in each of 

the comparison indices and assumes reinvestment of dividends. No cash 

dividends have been declared on shares of Manhattan common stock. The 

data for the graph was provided to us by Zacks Investment Research, Inc. 

Our strategy is rooted in the 

belief that bringing supply 

chains and customers closer 

together delivers strategic value 

across the enterprise. The rising 

expectations of customers around 

service, convenience and price 

are driving the urgency and scale 

of technology investments in the 

markets we serve. The world’s 

best manufacturers, wholesale 

distributors and retailers are 

determined to deliver a fulfilling 

experience for their customers.

Our mission is to help these  

brands succeed.

Manhattan Associates makes commerce-ready supply chains that bring all 
points of commerce together so you are ready to sell and ready to execute. 
Across the store, through your network or from your fulfillment center,  
we design, build and deliver market-leading solutions that support both  
top-line growth and bottom-line profitability. By converging front-end sales 
with back-end supply chain execution, our software, platform technology  
and unmatched experience help our customers get commerce ready—and 
ready to reap the rewards of the omni-channel marketplace.

Delivering a 

Fulfilling Experience

2015 ANNUAL REPORT

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