A year of
meaningful
moments in
2015
MARSH & McLENNAN COMPANIES
ANNUAL REPORT
D
R
A
F
T
“ We exist to serve clients.
If we do so effectively, we
will achieve our revenue
and profit objectives.”
DAN GLASER
PRESIDENT AND CHIEF EXECUTIVE OFFICER
MARSH & McLENNAN COMPANIES
We are Marsh & McLennan Companies: a global professional
services firm offering clients advice and solutions in risk,
strategy and people.
OUR FOUR OPERATING COMPANIES ARE:
WE ARE COMMITTED TO:
MARSH
A leader in insurance broking and risk management.
GUY CARPENTER
A leader in reinsurance and intermediary
advisory services.
MERCER
A leader in talent, health, retirement
and investment consulting.
OLIVER WYMAN
A leader in management, economic
and brand strategy consulting.
ENABLING CLIENT SUCCESS
We anticipate the needs of our clients and act as their
trusted advisors.
FINDING THE SMARTER WAY
We never stop searching for a better solution.
WORKING SIDE BY SIDE
We collaborate to harness our collective intelligence.
LIVING THE GREATER GOOD
We act with integrity and strive to improve our
communities around the world.
This annual report contains “forward-looking statements,” as defined in the Private Securities Litigation Reform Act of 1995.
Please see “Information Concerning Forward-Looking Statements” on page (i) in the Form 10-K included in this annual report.
To our shareholders,
Throughout our 145-year history, we have helped our
clients grapple with complex challenges. 2015 was
a case in point. Financial markets tumbled, foreign
exchange rates fluctuated dramatically and geopolitical
turmoil swept through continents. These volatile
and uncertain conditions contributed to a dynamic
environment full of threats and opportunities for our
clients. Our areas of strength — risk, strategy and
people — have never been more relevant or important.
145-year
HISTORY OF
LEADERSHIP AND
INNOVATION
Clients sought our deep expertise, our understanding of their businesses, our
creativity and our unwavering commitment to client service.
Our company has considerable advantages that enable us to grow in varied
market conditions. Most importantly, we have great people. We are, after all, a
professional services firm. The intellectual capacity and creativity of our colleagues
is our product. As I visit our offices around the world, I am always impressed by the
intelligence, ingenuity and dedication of our colleagues and our leaders.
We make a positive impact on the businesses, people and societies we serve by
providing guidance and support during critical moments... that is a powerful
purpose that unites us all. Our 60,000 colleagues — actuaries, brokers, consultants,
subject-matter experts and other professionals — advise clients on many of the
most complex issues of our time: responding to natural catastrophes, providing
for retirement security, attracting and retaining the best people and enhancing
cyber resilience — to name a few.
We manage our company with three specific constituencies in mind: our clients, our
colleagues and our shareholders. We have sought to strike the appropriate balance
between rigorous execution in the short term and strategic investment for the long
term. These twin objectives are reflected in our return of a record amount of capital to
shareholders in 2015 coupled with our substantial investments to grow our business.
Though we live in challenging times, I am confident that our inherent strengths —
extraordinary people, a cohesive culture and a restless commitment to finding a
better way — will fuel our firm’s long-term growth.
1
6 years
OF CONSECUTIVE
OPERATING MARGIN
GROWTH IN BOTH
SEGMENTS
ANOTHER YEAR OF STRONG FINANCIAL PERFORMANCE
Building on six consecutive years of strong performance, Marsh & McLennan
delivered another year of robust financial results in 2015.
We generated 4% underlying revenue growth with healthy increases at all four
operating companies. In each of the last six years, we have grown consolidated
underlying revenue in the 3% to 5% range. Acquisitions have added an additional
two percentage points on average over that same time period.
Adjusted operating income1 rose 5% to $2.5 billion. We continued our track
record of operational excellence by increasing adjusted operating margins.
In 2015, our consolidated margin accelerated 100 basis points, to 19.1%,
our highest level in more than a decade.
“We are a brains business. We manufacture
ideas and solutions. We collaborate to
create a value proposition greater than the
sum of its individual parts.”
Our earnings per share increased 12%, and adjusted
EPS grew 8% to a record $3.05. We achieved
these results despite $0.18 of negative impact
from the effects of foreign exchange. On a constant
currency basis, our adjusted EPS growth was an
impressive 14.5%. Since 2009, our adjusted EPS
has grown at a CAGR of 13.5%, in line with the
13% long-term target we established in 2010. We
delivered this outstanding record of performance
while overcoming approximately $200 million
of foreign exchange headwinds during this six-year period, representing
a yearly average of $.04 per share.
Risk and Insurance Services revenue of $6.9 billion reflected an increase of 3% on
an underlying basis. Adjusted operating income rose 3% to $1.6 billion, with the
adjusted margin expanding 90 basis points to 23.3%, the highest in more than a
decade. Adjusted operating margins in RIS have improved every year since 2007.
Marsh’s underlying revenue growth of 3% reflected increases across all major
geographies. This was Marsh’s fifth straight year of underlying revenue growth
of at least 3%.
Guy Carpenter’s underlying revenue growth of 2% was a solid result given the
dynamics in the reinsurance industry.
2
1 For a reconciliation of non-GAAP results to GAAP results, as related to all non-GAAP references presented
in this letter, please refer to the Company’s Form 8-K, dated February 4, 2016, available on the Company’s
website at mmc.com.
Consulting produced revenue of $6.1 billion, an increase of 5% on an underlying
basis. Adjusted operating income rose 4%, exceeding $1 billion for the first time
in our history. Consulting’s track record of higher adjusted operating margins
continued in 2015, expanding 80 basis points to 17.3%. Since 2010, the adjusted
margin has improved by 600 basis points.
Mercer’s underlying revenue growth of 4% was strong and marked the fifth
consecutive year of growth of 3% or higher.
Oliver Wyman’s underlying revenue growth of 7% in 2015 came on top of 2014’s
outstanding growth of 15%.
“Since 2009, our adjusted EPS has grown
at a CAGR of 13.5%, consistent with our
long-term target set at Investor Day in 2010
and reaffirmed in March 2014.”
OUR COMMITMENTS TO SHAREHOLDERS
In 2015, we returned a record level of cash — over $2 billion — to our shareholders.
At our Investor Day in March 2014, we made three commitments to shareholders:
1) Grow adjusted EPS at a long-term CAGR of 13%;
2) Increase our dividend per share by double-digits every year; and
3) Reduce our share count every year.
We continue to deliver on these commitments. Since 2009, our adjusted EPS has
grown at a CAGR of 13.5%, consistent with our long-term target set at Investor Day
in 2010 and reaffirmed in March 2014. In 2015, we increased our annual dividend
by 11.3%, exceeding even the 10.4% increase in 2014. And our share count declined
for the second straight year.
Bottom line, Marsh & McLennan delivered another strong year of financial
performance in 2015.
OUR VIEW OF THE MARKETS
I am proud to have spent the past 30 years working in the insurance industry, both as
a broker and as an underwriter. In my view, the insurance industry plays a crucial role
in spurring economic growth, the taking of risk and promoting innovation. On the
upside, insurance enables commerce to thrive. Satellites are launched. Skyscrapers
are built. Medicines are invented. On the downside, insurance is a vital buffer
enabling lives and livelihoods to be rebuilt following loss.
3
“ Today, we are stronger strategically,
operationally and financially than
at any time in the last decade.”
Clients in more than 130 countries
$
Highest margin in
Risk and Insurance Services in
12 years
4
Consulting’s adjusted operating
income exceeds
$1 billion
for first time in history
19.1%
Consolidated adjusted margin
has improved more than
1,000 basis points
since 2007
Investments for growth and
efficiencies since 2009 of nearly
$7 billion
$1.2 billion
For 27 acquisitions
and investments in 2015
$13 billion
Annual revenue
60,000
Colleagues around the world
making a difference for
clients in critical moments
11.3% Dividend growth
Continuing our commitment to
double-digit dividend growth
6 years
Of consecutive underlying
revenue growth in the
3% to 5% range
2010 3%
2011 5%
2012 4%
2013 3%
2014 5%
2015 4%
5
Like the broader market, these are dynamic times in the insurance industry.
Insurance companies are dealing with significant structural change. We have seen
large-scale M&A, senior management changes, a reduction in the underwriting
appetite at several companies, an infusion of alternative capital and a willingness at
some firms to reconsider reinsurance as a way to reduce volatility.
Intense competition and excess capacity coupled with challenging returns have
led to orderly pricing declines. This trend has played out for several years and is
fundamentally good for our clients. As insurance markets evolve and consolidate, we
believe that the advice of a broker will be all the more important to clients trying to
make sense of industry change. Advisors with the deepest experience and broadest
capabilities stand to benefit from a flight to quality as clients seek trusted advisors
with the right skills to help them navigate through the uncertainty.
Dynamic change also creates exciting opportunities for our consulting businesses.
The ongoing development of economies around the world and the impact of key
socioeconomic trends should accelerate the need for our advice and solutions.
In mature markets with aging workforces, both companies and individuals wrestle
with uncertainty as increasing amounts of responsibility shift to individuals for their
retirement, health and investment decisions. Mercer is well-positioned to assist
people, companies and governments in developing innovative solutions to adapt to
the change wrought by powerful demographic and economic trends.
Global volatility provides significant opportunity for Oliver Wyman, a leading
provider of strategic advice and solutions to the C-suite. With deep industry
expertise, Oliver Wyman has demonstrated its ability to help clients navigate the
changing strategic and regulatory environment in sectors as diverse as financial
services, healthcare, aviation and energy.
We remain optimistic about our ability to help clients face the significant
challenges of our time.
OUR LONG-TERM GROWTH PHILOSOPHY
Our goal is to become one of the very best companies — not simply in our industry
segments — but in the world. To get there, we must demonstrate our ability to
generate sustained growth in revenues and profit, drive innovation and make
Marsh & McLennan a great place to work.
Each of our operating companies is a global leader, helping clients address the
issues of the day. By enabling our clients to succeed, we expect to produce strong
$2 billion
RETURNED TO SHAREHOLDERS THROUGH DIVIDEND
AND SHARE REPURCHASE
6
growth in our revenues, earnings and cash flows over the long term. We also expect
to deliver, over time, significantly higher earnings growth than the S&P 500, with
lower capital requirements and reduced risk.
Our revenue growth is driven by the investments we make. We have invested
organically and through acquisition to enter new segments, broaden our
geographic footprint and deepen our capabilities.
Since 2009, we have invested nearly $7 billion for growth and efficiency.
This includes:
• 115 acquisitions and investments totaling approximately $4.6 billion; and
• Capital investments of $2.2 billion.
“Our goal is to become one of the very best companies —
not simply in our industry segments — but in the world.
To get there, we must demonstrate our ability to generate
sustained growth in revenues and profit, drive innovation
and make Marsh & McLennan a great place to work.”
In 2015, we completed more acquisitions than in any year in our history. A good
example of our acquisition-led growth strategy is the build-out of Marsh & McLennan
Agency (MMA). Since 2009, MMA has closed 51 transactions and invested over
$2 billion. In 2015, MMA acquired six agencies across the United States, including
the highly regarded MHBT in Texas. MMA now has a business approaching
$1 billion of annualized revenue, which represents a top-10 independent agency
in its own right. We believe we can replicate this success in overseas markets,
including the United Kingdom. To strengthen our platform in the UK, we acquired
the publicly-traded Jelf Group, a leading UK retail broker, in 2015.
On the organic investment front, the build-out of our Mercer Marketplace
Healthcare exchange (MMx) is another developing success story. MMx provides
access for approximately 1.5 million lives and helps our clients control costs while
offering their employees choice, flexibility and an engaging user experience.
These are just three of many examples of how we are constantly looking forward
and investing to position ourselves for sustainable, long-term growth while also
producing strong annual performance.
7
The diversity of our geographic footprint is a particular strength of our company
and an important driver of our long-term growth.
Marsh & McLennan is well-established in most large diversified economies that are
particularly important to our long-term success. Moreover, our vast global network
positions us well in virtually all emerging markets and growth economies. While
volatile in 2015, these markets remain a long-term driver of growth because of the
under-penetration of insurance and consulting services.
An important part of our strategy is to preserve flexibility and maintain balance.
We are managing the business to consistently deliver excellent results while
continuing to invest for the long term. In this uncertain global environment, we
have preserved the capacity to invest opportunistically during periods of stress.
This is the principal reason we have maintained financial leverage at lower levels
than our peers and the overall market.
“Each of our operating companies is a
global leader, helping clients address
the issues of the day.”
Lastly, we want to be relentless in our execution. Rigorous execution is every bit as
important as strategic vision. We are perpetually dissatisfied with the status quo:
We never stop searching for a better solution, whether it is a new insurance product
to address an emerging risk, a more streamlined digital solution to optimize
healthcare choices or a more refined set of analytics to deliver insights to clients.
We have a mantra at the company that there is always a smarter way. Every day,
every week, every month, we need to find it.
Our dual focus on short-term execution and long-term investment should increase
the distance between us and our competitive set.
OUR COMMITMENT TO INNOVATION
We have a storied history of innovation. In the early 20th century, our founder, Henry
Marsh, revolutionized the insurance industry by creating the concept of an insurance
broker who acted on behalf of the client rather than the insurer. In the 1920s, Guy
Carpenter (yes, there was a man named Guy Carpenter) introduced the novel idea
of insurance for insurers — or reinsurance. After World War II, William M. Mercer
invented the notion of a defined benefit plan. In the 1980s, Alex Oliver and Bill Wyman
created the idea of a management consulting firm built on industry verticals.
8
Thanks to the pioneering spirit of our colleagues, Marsh & McLennan has been
at the forefront of innovation for over a century. The next frontier will almost
certainly revolve around technological innovation. Marsh and Guy Carpenter have
made substantial investments in technology platforms to benefit their clients. For
example, Marsh acquired Dovetail, a technology provider with an advanced cloud-
based platform that enables agents to trade with multiple insurers and bind policies
in real time. Guy Carpenter recently launched GC ReBid, a proprietary real-time,
online reinsurance auction platform where markets can openly bid for participation
on reinsurance placements.
Similarly, Mercer has launched an array of digital and mobile solutions that include:
Mercer Match, a mobile application that utilizes gamification and neuroscience
to match individuals with job opportunities; Mercer Harmonise, a UK mobile
application that enables individuals to track critical information about their wealth
and health in a single place; and Mercer Pension Risk Exchange, an online platform
that allows pension plan sponsors to monitor buy-out capacity and execute
transactions swiftly. In a similar vein, Oliver Wyman has launched “OW Labs,”
which applies advanced algorithms to large data sets to deliver insights to clients
through customized dashboard applications.
OUR CULTURE
The diversity of our people contributes to our success and the richness of our lives.
After all, we are a brains business. We manufacture ideas and solutions. We harness
our collective intelligence, collaborating across teams, business units and global
offices to create a value proposition greater than the sum of its individual parts.
Our colleagues choose to give us their time, their commitment and their careers.
We understand the importance of creating an environment where we look at issues
from multiple perspectives and where our people feel comfortable expressing
themselves and sharing their ideas.
As I travel around the world, I meet with our colleagues in town hall discussions.
I urge them to live fully, reminding them that, at Marsh & McLennan, our people
come first. Their family lives are essential, and their personal growth is as important
as their professional development. We want Marsh & McLennan to be a vibrant
place to work; our commitment to working side by side in a respectful, professional
environment is an important value of our firm.
LOOKING FORWARD
I am privileged to serve as the CEO of this great company. I feel fortunate to lead an
accomplished executive team that is diverse in thought and cohesive in action. It is a
team that keeps its promises. And it is a team that has delivered year after year.
9
160,000
VOLUNTEER HOURS CONTRIBUTED
BY OUR 60,000 COLLEAGUES AROUND
THE WORLD TO IMPROVE SOCIETY
I am also fortunate to work with a talented and engaged Board of Directors. Under
Lord Ian Lang’s leadership as Chairman, the Board has struck an excellent balance
between challenge and support. The Board has been actively involved in the
development of management’s long-term strategic plans. As part of our efforts
to expand our global operations, we were particularly pleased to add Maria Silvia
Bastos Marques, one of Brazil’s leading executives, to our Board in March of 2015.
Having reached our mandatory retirement age, Ian Lang will step down as
Chairman at our upcoming annual meeting in May. Ian has brought a global
perspective, a keen intellect and a politician’s wit to our deliberations. Ian has also
sought to make the Board accessible to our colleagues by participating in numerous
town halls in Bermuda, London, New York, Paris, San Francisco and Shanghai. On
behalf of our entire organization, I want to express our profound gratitude to this
elegant man for his almost two decades of service to this company, including five
years as Chairman of the Board.
Edward Hanway, a member of our Board since 2010, will become Chairman
this May. Before joining our Board, Ed enjoyed a remarkable tenure as the CEO
of Cigna Corporation for nearly a decade. I look forward to Ed’s leadership of
our Board for years to come.
In closing, I want to thank our 60,000 colleagues whose professionalism and
hard work are at the heart of this enterprise, our clients who put their trust in
us and our investors. I try to manage our business with a keen awareness that
I have been trusted by the owners of our company to look after their investment
and make it grow. We are always in the market for investors who support our
balanced approach of delivering strong financial performance today and
investing for the future.
Today, we are stronger strategically, operationally and financially than
at any time in the last decade. I am optimistic about the future of
Marsh & McLennan. The best is yet to come.
Best regards,
DAN GLASER
PRESIDENT AND CHIEF EXECUTIVE OFFICER
MARSH & McLENNAN COMPANIES
FEBRUARY 24, 2016
10
Top, from left: Morton O. Schapiro, H. Edward Hanway, Steven A. Mills, Bruce P. Nolop, Daniel S. Glaser, Marc D. Oken, Lloyd M. Yates, Oscar Fanjul
Bottom, from left: R. David Yost, Elaine La Roche, Lord Lang of Monkton, Maria Silvia Bastos Marques
OUR BOARD OF DIRECTORS
OSCAR FANJUL
Vice Chairman, Omega Capital
Former Chairman and
Chief Executive Officer, Repsol
DANIEL S. GLASER
President and Chief Executive Officer,
Marsh & McLennan Companies
H. EDWARD HANWAY
Former Chairman and
Chief Executive Officer,
Cigna Corporation
LORD LANG OF MONKTON
Independent Chairman,
Marsh & McLennan Companies
Former Member of British Parliament
Former British Secretary of State for
Trade and Industry
ELAINE LA ROCHE
Senior Advisor,
China International Capital Corporation US
Former Chief Executive Officer, China
International Capital Corporation, Beijing
MARC D. OKEN
Managing Partner,
Falfurrias Capital Partners
Former Chief Financial Officer,
Bank of America Corporation
MARIA SILVIA BASTOS MARQUES
Special Advisor to the Mayor for the
Rio de Janeiro 2016 Olympic Games
Former Chief Executive Officer,
Icatu Hartford Seguros
STEVEN A. MILLS
Former Executive Vice President,
Software & Systems,
International Business Machines
Corporation (IBM)
BRUCE P. NOLOP
Former Chief Financial Officer,
E*TRADE Financial Corporation
MORTON O. SCHAPIRO
President, Northwestern University
LLOYD M. YATES
Executive Vice President, Market Solutions &
President, Carolinas—Duke Energy
R. DAVID YOST
Former President and
Chief Executive Officer,
AmerisourceBergen Corporation
11
Top, from left: Scott McDonald, Mark McGivney, Peter J. Beshar, E. Scott Gilbert, Alexander S. Moczarski
Bottom, from left: Peter Zaffino, Daniel S. Glaser, Laurie Ledford, Julio A. Portalatin
OUR EXECUTIVE COMMITTEE
PETER J. BESHAR
Executive Vice President and
General Counsel,
Marsh & McLennan Companies
E. SCOTT GILBERT
Senior Vice President and
Chief Information Officer,
Marsh & McLennan Companies
DANIEL S. GLASER
President and Chief Executive Officer,
Marsh & McLennan Companies
LAURIE LEDFORD
Senior Vice President and
Chief Human Resources Officer,
Marsh & McLennan Companies
SCOTT McDONALD
President and Chief Executive Officer,
Oliver Wyman Group
MARK McGIVNEY
Chief Financial Officer,
Marsh & McLennan Companies
ALEXANDER S. MOCZARSKI
President and Chief Executive Officer,
Guy Carpenter
JULIO A. PORTALATIN
President and Chief Executive Officer,
Mercer
PETER ZAFFINO
Chairman, Risk and
Insurance Services Segment
President and Chief Executive Officer,
Marsh
12
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
___________________________________________
FORM 10-K
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2015
Commission File No. 1-5998
_____________________________________________
Marsh & McLennan Companies, Inc.
(Exact name of registrant as specified in its charter)
Delaware
(State or other jurisdiction of
incorporation or organization)
36-2668272
(I.R.S. Employer Identification No.)
1166 Avenue of the Americas
New York, New York 10036-2774
(Address of principal executive offices; Zip Code)
(212) 345-5000
Registrant’s telephone number, including area code
Securities registered pursuant to Section 12(b) of the Act:
Common Stock, par value $1.00 per share
Title of each class
Name of each exchange on which registered
New York Stock Exchange
Chicago Stock Exchange
London Stock Exchange
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.
Yes
No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.
Yes
No
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such
reports), and (2) has been subject to such filing requirements for the past 90 days. Yes
No
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not
be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III
of this Form 10-K or any amendment to this Form 10-K. Yes
No
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months
(or for such shorter period that the registrant was required to submit and post such files). Yes
No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller
reporting Company. See the definitions of "large accelerated filer," "accelerated filer" and "smaller reporting Company" in Rule 12b-2
of the Exchange Act. (Check one):
Large Accelerated Filer
Accelerated Filer
Non-Accelerated Filer
(Do not check if a smaller reporting company)
Smaller Reporting Company
Indicate by check mark whether the registrant is a shell Company (as defined in Rule 12b-2 of the Exchange Act). Yes
No
As of June 30, 2015, the aggregate market value of the registrant's common stock held by non-affiliates of the registrant was
approximately $30,066,092,147 computed by reference to the closing price of such stock as reported on the New York Stock
Exchange on June 30, 2015.
As of February 18, 2016, there were outstanding 521,227,085 shares of common stock, par value $1.00 per share, of the registrant.
Portions of Marsh & McLennan Companies, Inc.’s Notice of Annual Meeting and Proxy Statement for the 2016 Annual Meeting of
Stockholders (the "2016 Proxy Statement") are incorporated by reference in Part III of this Form 10-K.
DOCUMENTS INCORPORATED BY REFERENCE
INFORMATION CONCERNING FORWARD-LOOKING STATEMENTS
This Annual Report on Form 10-K contains "forward-looking statements," as defined in the Private
Securities Litigation Reform Act of 1995. These statements, which express management's current views
concerning future events or results, use words like "anticipate," "assume," "believe," "continue,"
"estimate," "expect," "intend," "plan," "project" and similar terms, and future or conditional tense verbs like
"could," "may," "might," "should," "will" and "would." Forward-looking statements are subject to inherent
risks and uncertainties that could cause actual results to differ materially from those expressed or implied
in our forward-looking statements.
Factors that could materially affect our future results include, among other things: our ability to maintain
adequate safeguards to protect the security of confidential, personal or proprietary information; our ability
to compete effectively and adapt to changes in the competitive environment, including to technological
and other types of innovation; the impact of economic, political and market conditions on us and our
clients; our ability to successfully recover should we experience a business continuity problem due to
cyberattack, natural disaster or otherwise; our exposure to potential civil remedies or criminal penalties if
we fail to comply with U.S. and non-U.S. laws and regulations applicable in the jurisdictions in which we
operate; the financial and operational impact of complying with laws and regulations in the jurisdictions in
which we operate; our exposure to potential losses and liabilities, including reputational impact, arising
from errors and omissions, breach of fiduciary duty and similar claims against us; the impact of
fluctuations in exchange and interest rates on our results; the impact of our corporate tax rate relative to
our competitors; the effect of our global pension obligations on our financial position, earnings and cash
flows; our ability to make acquisitions and dispositions and successfully integrate the businesses we
acquire; our ability to incentivize and retain key employees; and the impact of changes in accounting rules
or in our accounting estimates or assumptions.
The factors identified above are not exhaustive. Marsh & McLennan Companies and its subsidiaries
operate in a dynamic business environment in which new risks emerge frequently. Accordingly, we
caution readers not to place reliance on any forward-looking statements, which are based only on
information currently available to us and speak only as of the dates on which they are made. The
Company undertakes no obligation to update or revise any forward-looking statement to reflect events or
circumstances arising after the date on which it is made.
Further information concerning Marsh & McLennan Companies and its businesses, including information
about factors that could materially affect our results of operations and financial condition, is contained in
the Company's filings with the Securities and Exchange Commission, including the "Risk Factors" section
in Part I, Item 1A of this report and the "Management’s Discussion and Analysis of Financial Condition
and Results of Operations" section in Part II, Item 7 of this report.
i
TABLE OF CONTENTS
Information Concerning Forward-Looking Statements
PART I
Item 1 —
Business
Item 1A —
Risk Factors
Item 1B —
Unresolved Staff Comments
Item 2 —
Item 3 —
Item 4 —
PART II
Item 5 —
Item 6 —
Item 7 —
Properties
Legal Proceedings
Mine Safety Disclosures
Market for the Company’s Common Equity, Related Stockholder
Matters and Issuer Purchases of Equity Securities
Selected Financial Data
Management’s Discussion and Analysis of Financial Condition and
Results of Operations
Item 7A —
Quantitative and Qualitative Disclosures About Market Risk
Item 8 —
Financial Statements and Supplementary Data
Item 9 —
Changes in and Disagreements with Accountants on Accounting and
Financial Disclosure
Item 9A —
Controls and Procedures
Item 9B —
Other Information
PART III
Item 10 —
Directors, Executive Officers and Corporate Governance
Item 11 —
Executive Compensation
Item 12 —
Item 13 —
Security Ownership of Certain Beneficial Owners and Management
and Related Stockholder Matters
Certain Relationships and Related Transactions, and Director
Independence
Item 14 —
Principal Accountant Fees and Services
PART IV
Item 15 —
Exhibits and Financial Statement Schedules
Signatures
i
1
12
24
24
24
24
25
26
27
45
47
101
101
103
104
104
104
104
104
105
ii
ITEM 1. BUSINESS.
PART I
References in this report to "we", "us" and "our" are to Marsh & McLennan Companies, Inc. and one or
more of its subsidiaries (the "Company"), as the context requires.
GENERAL
The Company is a global professional services firm offering clients advice and solutions in risk, strategy
and people. It is the parent company of a number of leading risk experts and specialty consultants,
including: Marsh, the insurance broker, intermediary and risk advisor; Guy Carpenter, the risk and
reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver
Wyman Group, the management, economic and brand consultancy. With approximately 60,000
employees worldwide and annual revenue of approximately $13 billion, the Company provides analysis,
advice and transactional capabilities to clients in more than 130 countries.
The Company conducts business through two segments:
• Risk and Insurance Services includes risk management activities (risk advice, risk transfer and
risk control and mitigation solutions) as well as insurance and reinsurance broking and services.
We conduct business in this segment through Marsh and Guy Carpenter.
• Consulting includes Health, Retirement, Talent and Investments consulting services and
products, and specialized management, economic and brand consulting services. We conduct
business in this segment through Mercer and Oliver Wyman Group.
We describe our current segments in further detail below. We provide financial information about our
segments in our consolidated financial statements included under Part II, Item 8 of this report.
OUR BUSINESSES
RISK AND INSURANCE SERVICES
The Risk and Insurance Services segment generated approximately 53% of the Company's total revenue
in 2015 and employs approximately 32,600 colleagues worldwide. The Company conducts business in
this segment through Marsh and Guy Carpenter.
MARSH
Marsh is a world leader in delivering risk advisory and insurance solutions to companies, institutions and
individuals around the world. From its founding in 1871 to the present day, Marsh has provided thought
leadership and innovation to clients and the insurance industry, introducing and promoting the concept
and practice of client representation through brokerage, the discipline of risk management, the
globalization of insurance and risk management services and many other innovative capabilities and
service platforms.
Marsh's clients vary by size, industry, geography and risk exposures. Marsh is structured to serve clients
effectively and efficiently, delivering solutions tailored to each client’s level of complexity of risk,
geographic footprint and buying preferences.
Marsh generated approximately 44% of the Company's total revenue in 2015. Approximately 30,200
Marsh colleagues provide risk management, insurance broking, insurance program management
services, risk consulting, analytical modeling and alternative risk financing to a wide range of businesses,
government entities, professional service organizations and individuals in more than 130 countries.
Insurance Broking and Risk Consulting
In its main insurance broking and risk consulting business, Marsh employs a team approach to address
clients' risk management and insurance needs. Each client relationship is coordinated by a client
executive or client manager who accesses the many industry and risk specialties within Marsh to
coordinate the resources needed to assist clients in analyzing, measuring and managing their various
risks. Product and service offerings include risk analysis, program design and placement, post-placement
program support and administration, claims support and advocacy, alternative risk strategies and a wide
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array of risk analysis and risk management consulting services. Marsh’s clients benefit from advanced
analytics, deep technical expertise, a collaborative global culture and a track record of innovative product
development. Marsh services clients of all sizes, including multi-national companies, middle-market
businesses, small commercial enterprises and private clients.
Risk, Specialty and Industry Practices provides consultative advice, brokerage and claims advocacy
services for our corporate and institutional clients around the world through dedicated practices in the
areas listed below. For both large and mid-size organizations, colleagues in these practices apply their
experience and deep knowledge of clients' industry sectors, and of the unique environments in which they
operate, to facilitate the requisite breadth of coverage and to reduce the cost of risk.
Risk & Specialty Practices
Industry Practices
• Aviation & Aerospace
• Casualty
• Claims
• Cyber
• Employee Benefits
• Energy
• Environmental
• Aviation
• Chemicals
• Communications, Media and Technology
• Construction
• Education
• Energy
• Financial Institutions
• Financial and Professional (FINPRO)
• Forestry Products
• Marine
• Political Risk
• Premium Finance
• Healthcare
• Hospitality & Gaming
• Life Sciences
• Private Equity and Mergers & Acquisitions (PEMA)
• Manufacturing and Automotive
• Product Recall
• Project Risk
• Property
• Surety
• Trade Credit
• Workers’ Compensation
• Marine
• Mining, Metals & Minerals
• Power & Utilities
• Public Entities
• Rail
• Real Estate
• Retail / Wholesale
• Sports, Entertainment & Events
• Transportation
Multinational Client Service (MCS) is focused on delivering service excellence and insurance solutions
to the largest and most globally active set of our major corporate clients. MCS provides risk management
programs with a service platform that comprises a combination of proprietary tools and technology and
specialized resources. MCS provides global expertise and an intimate knowledge of local markets,
helping clients navigate local regulatory environments to address the worldwide risk issues that confront
them.
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Marsh & McLennan Agency (MMA) offers a broad range of commercial property and casualty products
and services, as well as industry-leading solutions for employee health and benefits, retirement and
administration needs and personal lines for our middle-market, small commercial and personal lines
clients in the United States and Canada. Since its first acquisition in 2009, MMA has grown to include 49
agencies. MMA provides advice on insurance program structure, market dynamics, industry expertise and
transactional capability.
Private Client Services (PCS) provides insurance and risk advisory services to high net worth
individuals, families and their advisors and family offices, with a focus on delivery of property and casualty
risk management solutions. PCS operates from 27 locations across the United States, is licensed in all 50
states and has more than 300 insurance professionals.
Additional Services and Adjacent Businesses
In addition to commercial insurance broking, Marsh provides clients with certain other specialist advisory
or placement services, including:
Marsh Captive Solutions serves more than 1,250 captive facilities, including single-parent captives,
reinsurance pools and risk retention groups, among others. The Captive Solutions practice operates in 42
captive domiciles and leverages the consulting expertise within Marsh’s brokerage offices worldwide. The
practice includes the Captive Advisory group, a consulting arm that performs captive feasibility studies
and helps to structure and implement captive solutions; Captive Management, an industry leader in
managing captive facilities and in providing administrative, consultative and insurance-related services;
and the Actuarial Services group, which is comprised of credentialed actuaries and supporting actuarial
analysts.
Schinnerer Group is comprised of Victor O. Schinnerer & Co. in the U.S. and ENCON Group Inc. in
Canada. As one of the largest underwriting managers of professional liability and specialty insurance
programs in the United States, Victor O. Schinnerer & Co. provides risk management and insurance
solutions to insureds through a national third-party distribution network of licensed brokers. ENCON
Group Inc., a leading managing general agent in Canada, offers professional liability and construction
insurance, as well as group and retiree benefits programs and claims handling for individuals,
professionals, organizations and businesses, through a national third-party distribution network of
licensed insurance brokers and through benefit plan advisors.
Marsh Risk Consulting (MRC) is a global practice comprised of specialists dedicated to helping clients
identify exposures, extract value out of data, assess critical business functions and evaluate existing risk
treatment practices and strategies. MRC provides client services in five main areas of exposure: Property
Risk Consulting, Workforce Strategies, Claims Consulting and Financial Advisory, Cybersecurity
Consulting and Advisory and Strategic Risk Consulting.
Marsh Global Analytics helps organizations use data and analytical tools to better understand risks,
make more informed decisions, support the implementation of innovative solutions and strategies, and
ultimately, reduce costs. The principal tools employed include data from Marsh’s extensive Global
Benchmarking Portal, statistical and financial analyses, decision modeling, catastrophic loss modeling
and the Marsh Analytical Platform.
Torrent Technologies is a leading service provider to Write Your Own (WYO) insurers participating in the
National Flood Insurance Program (NFIP). Recently acquired by Marsh and with its headquarters
remaining in Kalispell, Montana, Torrent's employees have combined with Marsh's existing flood
insurance specialists to create a Flood Center of Excellence, offering a comprehensive suite of flood
insurance products and services. Torrent and Marsh together also have demonstrated capabilities in the
non-NFIP retail flood space and in providing other non-NFIP flood insurance administration services to
mortgage lenders and other businesses.
Marsh ClearSight (formerly branded CS STARS) is a cloud-based software application that serves the
needs of risk management professionals, as well as insurance carriers and third-party administrators,
through integrated technology, analytics and data services solutions across risk, safety and claims
management. Marsh ClearSight enables its customers to analyze trends, gain industry insights, optimize
decision-making and reduce costs across the entire risk lifecycle.
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Bowring Marsh is an international placement broker for property and casualty risks. Bowring Marsh uses
placement expertise in major international insurance market hubs, including Bermuda, Brazil, China,
Dubai, Dublin, Hong Kong, London, Madrid, Miami, Singapore, South Korea, Tokyo and Zurich, and an
integrated global network to secure advantageous terms and conditions for its clients throughout the
world.
Services for Insurers
Insurer Consulting Group provides services to insurance carriers. Through Marsh's patented electronic
platform, MarketConnect, and through sophisticated data analysis, Marsh provides insurers with
individualized preference setting and risk identification capabilities, as well as detailed performance data
and metrics. Insurer consulting teams review performance metrics and preferences with insurers. Marsh's
Insurer Consulting services are designed to improve the product offerings available to Marsh’s clients,
assist insurers in identifying new opportunities and enhance insurers’ operational efficiency. The scope
and nature of the services vary by insurer and by geography.
GUY CARPENTER
Guy Carpenter generated approximately 9% of the Company's total revenue in 2015. Approximately
2,400 Guy Carpenter professionals help clients with a combination of specialized reinsurance broking
expertise, strategic advisory services and analytics. Guy Carpenter teams create and execute
reinsurance and risk management solutions for clients worldwide, by providing risk assessment analytics,
actuarial services, highly specialized product knowledge and trading relationships with reinsurance
markets. Client services also include contract and claims management and fiduciary accounting.
Acting as a broker or intermediary on all classes of reinsurance, Guy Carpenter places two main types of
property and casualty reinsurance: treaty reinsurance, which involves the transfer of a portfolio of risks;
and facultative reinsurance, which entails the transfer of part or all of the coverage provided by a single
insurance policy.
Guy Carpenter provides reinsurance services in a broad range of specialty practice areas, including:
agriculture; alternative risk transfer (such as group-based captives and insurance pools); aviation &
aerospace; casualty clash (losses involving multiple policies or insureds); construction and engineering;
credit, bond & political risk; excess & umbrella; general casualty; life, accident & health; marine and
energy; medical professional liability; professional liability; program manager solutions; property;
retrocessional reinsurance (reinsurance between reinsurers); surety (reinsurance of surety bonds and
other financial guarantees); terror risk and workers compensation.
Guy Carpenter also offers clients alternatives to traditional reinsurance, including industry loss warranties
and, through its licensed affiliates, capital markets alternatives such as transferring catastrophe risk
through the issuance of risk-linked securities. GC Securities, the Guy Carpenter division of MMC
Securities LLC (formerly MMC Securities Corp.) and MMC Securities (Europe) Limited, offers corporate
finance solutions, including mergers & acquisitions and private debt and equity capital raising, and capital
markets-based risk transfer solutions that complement Guy Carpenter's strong industry relationships,
analytical capabilities and reinsurance expertise.
In addition, Guy Carpenter provides its clients with numerous reinsurance-related services, such as
actuarial, enterprise risk management, financial and regulatory consulting, portfolio analysis and advice
on the efficient use of capital. Guy Carpenter's GC Analytics® unit serves as a local resource that helps
clients better understand and quantify the uncertainties inherent in their businesses. Working in close
partnership with Guy Carpenter account executives, GC Analytics specialists help support clients' critical
decisions in numerous areas, including reinsurance utilization, catastrophe exposure portfolio
management, new product and market development, rating agency, regulatory and account impacts, loss
reserve risk, capital adequacy and return on capital.
Compensation for Services in Risk and Insurance Services
Marsh and Guy Carpenter are compensated for brokerage and consulting services through commissions
and fees. Commission rates and fees vary in amount and can depend upon a number of factors, including
the type of insurance or reinsurance coverage provided, the particular insurer or reinsurer selected, the
capacity in which the broker acts and negotiations with clients. In addition to compensation from its
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clients, Marsh also receives compensation from insurance companies. This compensation includes,
among other things, payments for consulting and analytics services provided to insurers; fees for
administrative and other services provided to or on behalf of insurers (including services relating to the
administration and management of quota shares, panels and other facilities in which insurers participate);
and contingent commissions, which are paid by insurers based on the attainment of specified goals
relating to Marsh's placements, particularly at Marsh & McLennan Agency and in parts of Marsh's
international operations.
Marsh and Guy Carpenter receive interest income on certain funds (such as premiums and claims
proceeds) held in a fiduciary capacity for others. For a more detailed discussion of revenue sources and
factors affecting revenue in our Risk and Insurance Services segment, see Part II, Item 7 ("Management's
Discussion and Analysis of Financial Condition and Results of Operations") of this report.
CONSULTING
The Company's Consulting segment generated approximately 47% of the Company's total revenue in
2015 and employs approximately 25,300 colleagues worldwide. The Company conducts business in this
segment through Mercer and Oliver Wyman Group.
MERCER
Mercer is a global consulting leader in Health, Retirement, Investments and Talent. Mercer helps clients
around the world advance the health, wealth and performance of their most vital asset - their people.
Mercer's approximately 21,200 employees are based in more than 40 countries. Clients include a majority
of the companies in the Fortune 1000 and FTSE 100, as well as medium- and small-market
organizations. Mercer generated approximately 33% of the Company's total revenue in 2015.
Mercer operates in the following areas:
Health. In its Health & Benefits business, Mercer assists public and private sector employers in the
design, management and administration of employee health care programs; compliance with local
benefits-related regulations; and the establishment of health and welfare benefits coverage for
employees. Mercer provides a range of advice and solutions to clients, which, depending on the
engagement, may include: total health management strategies; global health brokerage solutions; vendor
performance and audit; life and disability management; and measurement of healthcare provider
performance. These services are provided through traditional fee-based consulting as well as
commission-based brokerage services in connection with the selection of insurance companies and
healthcare providers. Mercer also provides products and solutions for private active and retiree
exchanges in the United States, including its Mercer MarketplaceSM private exchange.
Retirement. Mercer provides a wide range of strategic and compliance-related retirement services and
solutions to corporate, governmental and institutional clients. Mercer assists clients worldwide in the
design, governance and risk management of defined benefit, defined contribution and hybrid retirement
plans. Mercer's approach to retirement services enables clients to consider the benefits, accounting,
funding and investment aspects of plan design and management in the context of business objectives
and governance requirements.
Investments. Mercer's investments business provides clients with investment consulting and investment
management services. In its investment consulting business, Mercer provides investment advice and
related services to the sponsors of pension funds, foundations, endowments, insurance companies,
wealth management firms and other investors in more than 40 countries. Mercer's services cover all
stages of the institutional investment process, from strategy, structure and implementation to ongoing
portfolio management.
Mercer provides investment management services - also referred to as delegated solutions or fiduciary
management - to institutional investors including retirement plans (defined benefit and defined
contribution), endowments and foundations and wealth managers, primarily through investment in
manager of manager funds sponsored and managed by Mercer. Mercer offers a diverse range of
solutions to meet a full spectrum of risk/return preferences and manages investment vehicles across a
range of investment strategies for clients globally. As of December 31, 2015, Mercer had assets under
management of approximately $135 billion worldwide.
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Benefits Administration. Mercer also provides benefits administration services to clients globally as
part of its Retirement, Health and Investments businesses. Mercer's administration offerings include total
benefits outsourcing; total retirement outsourcing, including administration and delivery for retirement
benefits; and stand-alone services for defined benefit administration, defined contribution administration,
health benefits administration and flexible benefits programs.
Talent. Mercer's talent businesses advise organizations on the engagement, management and
rewarding of employees; the design of executive remuneration programs; and improvement of human
resource (HR) effectiveness. Through proprietary survey data and decision support tools, Mercer's
Information Products Solutions business provides clients with human capital information and analytical
capabilities to improve strategic human capital decision making. Mercer's Communications business
helps clients plan and implement HR programs and other organizational changes designed to maximize
employee engagement, drive desired employee behaviors and achieve improvements in business
performance.
OLIVER WYMAN GROUP
With approximately 4,000 professionals and offices in 26 countries, Oliver Wyman Group delivers
advisory services to clients through three operating units, each of which is a leader in its field: Oliver
Wyman, Lippincott and NERA Economic Consulting. Oliver Wyman Group generated approximately 14%
of the Company's total revenue in 2015.
Oliver Wyman is a leading global management consulting firm. Oliver Wyman's consultants specialize by
industry and functional area, allowing clients to benefit from both deep sector knowledge and specialized
expertise in strategy, operations, risk management and organization transformation. Industry groups
include:
• Automotive
• Aviation, Aerospace & Defense
• Business Services
• Communications, Media & Technology
• Distribution & Wholesale
• Energy
• Financial services (including corporate and institutional banking, insurance, wealth and asset
management, public policy, and retail and business banking)
• Health & Life Sciences
•
Industrial products
• Public Sector
• Retail & consumer products
• Surface transportation
• Travel & Leisure
Oliver Wyman overlays its industry knowledge with expertise in the following functional specializations:
• Actuarial. Oliver Wyman offers actuarial consulting services to public and private enterprises,
self-insured group organizations, insurance companies, government entities, insurance regulatory
agencies and other organizations.
• Business & Organization Transformation. Oliver Wyman advises organizations undergoing or
anticipating profound change or facing strategic discontinuities or risks by providing guidance on
leading the institution, structuring its operations, improving its performance and building its
organizational capabilities.
• Corporate Finance & Restructuring. Oliver Wyman provides an array of capabilities to support
investment decision making by private equity funds, hedge funds, sovereign wealth funds,
investment banks, commercial banks, arrangers, strategic investors and insurers.
• Digital. Oliver Wyman has a dedicated cross-industry team helping clients to capitalize on the
opportunities created by digital technology and address the strategic threats.
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• Marketing & Sales. Oliver Wyman advises leading firms in the areas of offer/pricing optimization;
product/service portfolio management; product innovation; marketing spend optimization; value-
based customer management; and sales and distribution model transformation.
• Oliver Wyman Labs. Oliver Wyman applies innovative approaches to technology to drive
business impact for its clients. The mission of OW Labs is to help clients to unleash the power of
the information they already have or could capture - essentially to become knowledge-powered
businesses - and through that to drive competitive advantage and sustained impact.
• Operations & Technology. Oliver Wyman offers market-leading IT organization design, IT
economics management, Lean Six Sigma principles and methodologies, and sourcing expertise
to clients across a broad range of industries.
• Risk Management. Oliver Wyman works with chief financial officers, chief risk officers, and other
senior finance and risk management executives of corporations and financial institutions. Oliver
Wyman provides a range of services that provide effective, customized solutions to the
challenges presented by the evolving roles, needs and priorities of these individuals and
organizations.
• Strategy. Oliver Wyman is a leading provider of corporate strategy advice and solutions in the
areas of growth strategy and corporate portfolio; non-organic growth and M&A; performance
improvement; business design and innovation; corporate center and shared services; and
strategic planning.
• Sustainability Center. The Sustainability Center at Oliver Wyman supports leading companies
and governments around the world in their efforts to foster economic growth while encouraging
more responsible use of natural resources and environmental protection.
• Value Sourcing. Oliver Wyman helps organizations with optimization of purchasing processes or
organization; cost monitoring; low-cost country sourcing; supply chain management; strategic
sourcing; sequenced supply; part kitting; and with transforming procurement into a strong
competitive advantage, delivering sustained value.
Lippincott is a brand strategy and design consulting firm that advises corporations around the world in a
variety of industries on corporate branding, identity and image. Lippincott has helped create some of the
world's most recognized brands.
NERA Economic Consulting provides economic analysis and advice to public and private entities to
achieve practical solutions to highly complex business and legal issues arising from competition,
regulation, public policy, strategy, finance and litigation. NERA professionals operate worldwide assisting
clients including corporations, governments, law firms, regulatory agencies, trade associations, and
international agencies. NERA's specialized practice areas include: antitrust; securities; complex
commercial litigation; energy; environmental economics; network industries; intellectual property; product
liability and mass torts; and transfer pricing.
Compensation for Services in Consulting
Mercer and the Oliver Wyman Group businesses are compensated for advice and services primarily
through fees paid by clients. Mercer's Health & Benefits business is compensated through commissions
for the placement of insurance contracts (comprising more than half of the revenue in the Health &
Benefits business) and consulting fees. Mercer's delegated solutions business and certain of Mercer's
defined contribution administration services are compensated typically through fees based on assets
under administration or management. For a majority of the Mercer-managed investment funds, revenue
received from Mercer's investment management clients as sub-advisor fees is reported in accordance
with U.S. GAAP, on a gross basis rather than a net basis. For a more detailed discussion of revenue
sources and factors affecting revenue in the Consulting segment, see Part II, Item 7 ("Management's
Discussion and Analysis of Financial Condition and Results of Operations") of this report.
REGULATION
The Company's activities are subject to licensing requirements and extensive regulation under U.S.
federal and state laws, as well as laws of other countries in which the Company's subsidiaries operate.
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See Part I, Item 1A ("Risk Factors") below for a discussion of how actions by regulatory authorities or
changes in legislation and regulation in the jurisdictions in which we operate may have an adverse effect
on our businesses.
Risk and Insurance Services. While laws and regulations vary from location to location, every state of
the United States and most foreign jurisdictions require insurance market intermediaries and related
service providers (such as insurance brokers, agents and consultants, reinsurance brokers and managing
general agents) to hold an individual or company license from a government agency or self-regulatory
organization. Some jurisdictions issue licenses only to individual residents or locally-owned business
entities; in those instances, if the Company has no licensed subsidiary, it may maintain arrangements with
residents or business entities licensed to act in such jurisdiction. Such arrangements are subject to an
internal review and approval process. Licensing of reinsurance intermediaries is generally less rigorous
compared to that of insurance brokers, and most jurisdictions require only corporate reinsurance
intermediary licenses.
The Insurance Mediation Directive was adopted by the United Kingdom and 26 other European Union
Member States in 2005. Its implementation gave powers to the Financial Services Authority ("FSA"), the
United Kingdom regulator at the time, to expand their responsibilities in line with the Financial Services
and Markets Act, the result of which was the regulation of insurance and reinsurance intermediaries. The
enhanced regulatory regime effected a licensing system based on an assessment of factors which
included professional competence, financial capacity and the requirement to hold professional indemnity
insurance. In April 2013, the FSA was superseded by the Financial Conduct Authority ("FCA"). In April
2014, the FCA’s responsibilities were expanded further to include the regulation of credit activities for
consumers. This included the broking of premium finance to consumers who wished to spread the cost of
their insurance. In April 2015, the FCA obtained their concurrent competition powers enabling them to
enforce the prohibitions on anti-competitive behavior in relation to financial services.
Insurance authorities in the United States and certain other jurisdictions in which the Company's
subsidiaries do business, including the FCA in the United Kingdom, also have enacted laws and
regulations governing the investment of funds, such as premiums and claims proceeds, held in a fiduciary
capacity for others. These laws and regulations typically provide for segregation of these fiduciary funds
and limit the types of investments that may be made with them, and generally apply to both the insurance
and reinsurance business. The FCA is currently reviewing its rules drafted to protect client assets and
client money. If deemed appropriate, the FCA will implement changes intended to provide enhanced
protection to client funds.
Certain of the Company's Risk and Insurance Services activities are governed by other regulatory bodies,
such as investment, securities and futures licensing authorities. In the United States, Marsh and Guy
Carpenter use the services of MMC Securities LLC (formerly MMC Securities Corp.), a broker-dealer,
investment adviser and introducing broker. MMC Securities LLC is registered in the United States with the
SEC and is a member of the Financial Industry Regulatory Authority ("FINRA"), the National Futures
Association and the Securities Investor Protection Corporation ("SIPC"), primarily in connection with
capital markets and other investment banking-related services relating to insurance-linked and alternative
risk financing transactions. Also in the United States, Marsh uses the services of MMA Securities LLC
(formerly NIA Securities, LLC), a U.S. registered broker-dealer and member of FINRA, SIPC and the
Municipal Securities Rulemaking Board. In the United Kingdom, Marsh and Guy Carpenter use the
expertise of MMC Securities (Europe) Limited, which is authorized and regulated by the FCA to provide
advice on securities and investments, including mergers & acquisitions in the European Union. MMC
Securities LLC, MMC Securities (Europe) Limited, MMA Securities LLC and Marsh Investment Services
Limited are indirect, wholly-owned subsidiaries of Marsh & McLennan Companies, Inc.
Consulting. Certain of Mercer's retirement-related consulting and investment services are subject to
pension law and financial regulation in many countries. In addition, the trustee services, investment
services (including advice to persons, institutions and other entities on the investment of pension assets
and assumption of discretionary investment management responsibilities) and retirement and employee
benefit program administrative services provided by Mercer and its subsidiaries and affiliates are also
subject to investment and securities regulations in various jurisdictions, including regulations imposed or
enforced by the SEC and the Department of Labor in the United States, the FCA in the United Kingdom,
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the Central Bank of Ireland and the Australian Prudential Regulation Authority and the Australian
Securities and Investments Commission. In the United States, Mercer provides investment services
through Mercer Investment Management, Inc. and Mercer Investment Consulting LLC, each an SEC-
registered investment adviser. Mercer Trust Company, a New Hampshire chartered trust bank, provides
services for Mercer’s benefits administration and investment management business in the United States.
The benefits insurance consulting and brokerage services provided by Mercer and its subsidiaries and
affiliates are subject to the same licensing requirements and regulatory oversight as the insurance market
intermediaries described above regarding our Risk and Insurance Services businesses. Mercer uses the
services of MMC Securities LLC in connection with the provision of certain retirement and employee
benefit services. Oliver Wyman Group uses the services of MMC Securities LLC in the United States and
MMC Securities (Europe) Limited in the European Union, primarily in connection with corporate finance
advisory services.
FATCA. Regulations promulgated by the U.S. Treasury Department pursuant to the Foreign Account Tax
Compliance Act and related legislation (FATCA) require the Company to take various measures relating to
non-U.S. funds, transactions and accounts. The regulations impose on Mercer certain client financial
account tracking and disclosure obligations with respect to non-U.S. financial institution and insurance
clients, and require Marsh and Guy Carpenter (and Mercer, in limited circumstances) to collect, validate
and maintain certain documentation from each foreign insurance entity that insures a risk that is subject
to the regulations. The Company has adopted processes to substantially address FATCA’s
requirements. Barring U.S. Treasury action to scale back FATCA in 2016, FATCA’s application is due to
expand as of January 1, 2017 to regulate a broader set of insurance and reinsurance placements, known
as "foreign-to-foreign" transactions. Though this expansion of FATCA’s reach may be delayed or
permanently suspended, the Company has begun to undertake measures to also achieve timely
compliance with FATCA’s foreign-to-foreign requirements.
COMPETITIVE CONDITIONS
The Company faces strong competition in all of its businesses from providers of similar products and
services, including competition with regard to identifying and pursuing acquisition candidates. The
Company also encounters strong competition throughout its businesses from both public corporations
and private firms in attracting and retaining qualified employees. In addition to the discussion below, see
"Risks Relating to the Company Generally-Competitive Risks," in Part I, Item 1A of this report.
Risk and Insurance Services. The Company's combined insurance and reinsurance services
businesses are global in scope. The principal bases upon which our insurance and reinsurance
businesses compete include the complexity, range, quality and cost of the services and products offered
to clients. The Company encounters strong competition from other insurance and reinsurance brokerage
firms that operate on a nationwide or worldwide basis, from a large number of regional and local firms in
the United States, the European Union and elsewhere, from insurance and reinsurance companies that
market, distribute and service their insurance and reinsurance products without the assistance of brokers
or agents and from other businesses, including commercial and investment banks, accounting firms,
consultants and web search engines, that provide risk-related services and products or alternatives to
traditional brokerage services.
Certain insureds and groups of insureds have established programs of self insurance (including captive
insurance companies) as a supplement or alternative to third-party insurance, thereby reducing in some
cases their need for insurance placements. Certain insureds also obtain coverage directly from insurance
providers. There are also many other providers of managing general agency, affinity programs and private
client services, including specialized firms, insurance companies and other institutions.
Consulting. The Company's consulting and HR outsourcing businesses face strong competition from
other privately and publicly held worldwide and national companies, as well as regional and local firms.
These businesses compete generally on the basis of the range, quality and cost of the services and
products provided to clients. Competitors include independent consulting and outsourcing firms, as well
as consulting and outsourcing operations affiliated with accounting, information systems, technology and
financial services firms.
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Mercer's investments business faces competition from many sources, including investment consulting
firms (many of which offer delegated services) and other financial institutions. In some cases, clients have
the option of handling the services provided by Mercer and Oliver Wyman Group internally, without
assistance from outside advisors.
Segmentation of Activity by Type of Service and Geographic Area of Operation.
Financial information relating to the types of services provided by the Company and the geographic areas
of its operations is incorporated herein by reference to Note 16 to the consolidated financial statements
included under Part II, Item 8 of this report.
Employees
As of December 31, 2015, the Company and its consolidated subsidiaries employed approximately
60,000 people worldwide, including approximately 32,600 in risk and insurance services, 25,300 in
consulting and 1,700 individuals at the parent-company level.
EXECUTIVE OFFICERS OF THE COMPANY
The executive officers of the Company are appointed annually by the Company’s Board of Directors. The
following individuals are the executive officers of the Company:
Peter J. Beshar, age 54, is Executive Vice President and General Counsel of Marsh & McLennan
Companies. In addition to managing the Company's Legal, Compliance & Public Affairs function, Mr.
Beshar also oversees the Company's Government Relations and Risk Management groups. Before
joining Marsh & McLennan Companies in November 2004, Mr. Beshar was a Litigation Partner in the law
firm of Gibson, Dunn & Crutcher LLP. Mr. Beshar joined Gibson, Dunn & Crutcher in 1995 after serving as
an Assistant Attorney General in the New York Attorney General's office and as the Special Assistant to
Cyrus Vance in connection with the peace negotiations in the former Yugoslavia.
E. Scott Gilbert, age 60, is Senior Vice President and Chief Information Officer of Marsh & McLennan
Companies. Mr. Gilbert leads the Company’s firm-wide efforts to improve the experience of clients and
colleagues through the development and implementation of innovative and cost-effective technologies. In
his role, he has responsibility for the Global Technology Infrastructure group and the Marsh & McLennan
Innovation Centre, and he chairs the Company’s Information Technology Council. In addition, Mr. Gilbert
oversees the Company's global Business Resiliency and Security operations. Prior to joining Marsh &
McLennan Companies in January 2005, he had been the Chief Compliance Counsel of the General
Electric Company since September 2004. Prior thereto, he was Counsel, Litigation and Legal Policy at
GE. Between 1986 and 1992, when he joined GE, he served as an Assistant United States Attorney in the
Southern District of New York.
Daniel S. Glaser, age 55, is President and Chief Executive Officer of Marsh & McLennan Companies.
Prior to assuming this role in January 2013, Mr. Glaser served as Group President and Chief Operating
Officer of Marsh & McLennan Companies from April 2011 through December 2012, with strategic and
operational oversight of both the Risk and Insurance Services and the Consulting segments of the
Company. Mr. Glaser rejoined Marsh in December 2007 as Chairman and Chief Executive Officer of
Marsh Inc. after serving in senior positions in commercial insurance and insurance brokerage in the
United States, Europe, and the Middle East. He began his career at Marsh more than 30 years ago. Mr.
Glaser was named Chairman of the Federal Advisory Committee on Insurance (FACI) in August 2014. Mr.
Glaser also serves on the International Advisory Board of BritishAmerican Business and is a member of
the Board of Trustees for The Institutes (American Institute for Chartered Property Casualty
Underwriters), the Insurance Information Institute and Ohio Wesleyan University.
Laurie Ledford, age 58, is the Company's Senior Vice President and Chief Human Resources Officer.
Ms. Ledford is responsible for Marsh & McLennan Companies' overall human capital and talent strategy
and the delivery of human resources services to all our colleagues worldwide. Prior to her current role,
Ms. Ledford served as Chief Human Resources Officer (CHRO) for Marsh Inc. Ms. Ledford joined Marsh
in 2000 and was named CHRO in 2006, after having served as Senior Human Resources Director for
Marsh's International Specialty Operations. Her prior experience was with Citibank and NationsBank.
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Scott McDonald, age 49, is President and Chief Executive Officer of Oliver Wyman Group. Prior to
assuming this role in January 2014, Mr. McDonald was President of Oliver Wyman. Before becoming
President of Oliver Wyman in 2012, Mr. McDonald was the Managing Partner of Oliver Wyman's Financial
Services practice and has held a number of senior positions, including the Global head of the Corporate &
Institutional Banking practice. Before joining Oliver Wyman in 1995, he was an M&A investment banker
with RBC Dominion Securities in Toronto.
Mark McGivney, age 48, is the Company’s Chief Financial Officer. Mr. McGivney has held a number of
senior financial management positions since joining the Company in 2007, including Chief Financial
Officer of Marsh and Chief Financial Officer and Chief Operating Officer of Mercer. In his most recent role
as Senior Vice President, Corporate Finance of Marsh & McLennan Companies, Mr. McGivney was
responsible for leading and directing the Company’s Corporate Development, Treasury and Investor
Relations functions. His prior experience includes senior positions at The Hanover Insurance Group,
including serving as Senior Vice President of Finance, Treasurer and Chief Financial Officer of the
Property & Casualty business, and investment banking positions at Merrill Lynch and Salomon Brothers.
Alexander S. Moczarski, age 60, is President and Chief Executive Officer of Guy Carpenter. In addition,
Mr. Moczarski is Chairman of Marsh & McLennan Companies International. In this role, Mr. Moczarski
oversees the Company's international strategy, as well as its group of Country Corporate Officers located
in regions around the world. Prior to being named Guy Carpenter CEO in April 2011, Mr. Moczarski was
President and CEO of the International Division of Marsh. Previously, he was CEO of Marsh Inc.’s
Europe, Middle East and Africa region. While at Marsh, Mr. Moczarski held several other roles, including
President and CEO of the firm’s International Specialty Operations and Region Head for the Latin
America and Caribbean Region. Before joining Marsh in 1993, Mr. Moczarski worked for AIG for nearly 15
years, including as CEO of the firm’s operations in Argentina and Chile.
Julio A. Portalatin, age 56, is President and Chief Executive Officer of Mercer. Prior to joining Mercer in
February 2012, Mr. Portalatin was the President and CEO of Chartis Growth Economies, and Senior Vice
President, American International Group (AIG). In that role, he had responsibility for operations in Asia
Pacific, South Asia, Latin America, Africa, the Middle East and Central Europe. Mr. Portalatin began his
career with AIG in 1993 and thereafter held a number of key leadership roles, including President of the
Worldwide Accident & Health Division at American International Underwriters (AIU) from 2002-2007. From
2007-2010, he served as President and CEO of Chartis Europe S.A. and Continental European Region,
based in Paris, before becoming President and CEO of Chartis Emerging Markets. Prior to joining AIG/
Chartis, Mr. Portalatin spent 12 years with Allstate Insurance Company in various executive product
underwriting, distribution and marketing positions.
Peter Zaffino, age 49, is Chairman of the Risk and Insurance Services segment and President and Chief
Executive Officer of Marsh. Mr. Zaffino was named Chairman of the Risk and Insurance Services
segment of the Company in May 2015. Prior to being named Marsh CEO in 2011, Mr. Zaffino was
President and CEO of Guy Carpenter, a position he assumed in early 2008. Previously, he was an
Executive Vice President of Guy Carpenter and had held a number of senior positions, including Head of
Guy Carpenter's U.S. Treaty Operations and Head of the firm's Global Specialty Practices. Mr. Zaffino has
over 25 years of experience in the Insurance and Reinsurance industry. Prior to joining Guy Carpenter in
2001, he held several senior positions, including serving in an executive role with a GE Capital portfolio
company.
AVAILABLE INFORMATION
The Company is subject to the information reporting requirements of the Securities Exchange Act of
1934. In accordance with the Exchange Act, the Company files with, or furnishes to, the SEC annual
reports on Form 10-K, quarterly reports on Form 10-Q and current reports on Form 8-K. The Company
makes these reports and any amendments to these reports available free of charge through its website,
www.mmc.com, as soon as reasonably practicable after they are filed with, or furnished to, the SEC. The
SEC also maintains an Internet site at www.sec.gov that contains reports, proxy and information
statements and other information regarding issuers, like the Company, that file electronically with the
SEC.
11
The Company also posts on its website the following documents with respect to corporate governance:
• Guidelines for Corporate Governance;
• Code of Conduct, The Greater Good;
• Procedures for Reporting Complaints and Concerns Regarding Accounting Matters; and
•
the charters of the Audit Committee, Compensation Committee, Corporate Responsibility
Committee and Directors and Governance Committee of the Company’s Board of Directors.
All of the above documents are available in printed form to any Company stockholder upon request. The
information on our website is not a part of, or incorporated by reference into, this report.
Item 1A. Risk Factors
You should consider the risks described below in conjunction with the other information presented in this
report. These risks have the potential to materially adversely affect the Company's business, results of
operations or financial condition.
RISKS RELATING TO THE COMPANY GENERALLY
Legal and Regulatory Issues
We are subject to significant uninsured exposures arising from errors and omissions, breach of
fiduciary duty and similar claims.
Our operating companies provide numerous professional services, including the placement of insurance
and the provision of consulting, investment advisory, actuarial and other services, to clients around the
world. As a result of these activities, the Company and its subsidiaries are subject to a significant number
of errors and omissions, breach of fiduciary duty and similar claims, which we refer to collectively as
"E&O claims." In our Risk and Insurance Services segment, such claims include allegations of damages
arising from our failure to adequately place coverage or notify insurers of potential claims on behalf of
clients. In our Consulting segment, such claims include allegations of damages arising from the provision
of consulting, investments, actuarial, pension administration and other services. These services frequently
involve complex calculations and other analysis, including (i) assumptions and estimates concerning
contingent future events, (ii) drafting and interpretation of complex documentation governing pension
plans, (iii) calculating benefits within complex pension structures and (iv) the provision of investment
advice, including regarding asset allocation and investment strategy, and management of client assets,
including the selection of investment managers. Given the long-tail nature of many of these types of
claims, these matters often relate to services provided by the Company dating back many years. Such
claims may subject us to significant liability for monetary damages, including punitive and treble
damages, negative publicity and reputational harm and may divert personnel and management
resources. We may be unable to effectively limit our potential liability in certain jurisdictions or in
connection with certain types of claims, particularly including those concerning claims of a breach of
fiduciary duty.
In establishing liabilities for E&O claims in accordance with FASB ASC Subtopic No. 450-20
(Contingencies - Loss Contingencies), the Company uses case level reviews by inside and outside
counsel, an internal actuarial analysis and other analysis to estimate potential losses. A liability is
established when a loss is both probable and reasonably estimable. The liability is reviewed quarterly and
adjusted as developments warrant. In many cases, the Company has not recorded a liability, other than
for legal fees to defend the claim, because we are unable, at the present time, to make a determination
that a loss is both probable and reasonably estimable. Nevertheless, given the challenges inherent in
establishing liabilities in accordance with FASB ASC Subtopic No. 450-20, as well as the unpredictability
of E&O claims and the litigation that can flow from them, it is possible that an adverse outcome in a
particular matter could have a material adverse effect on the Company's business, results of operations,
financial condition or cash flow in a given quarterly or annual period.
Further, and as more fully described in Note 15 to our consolidated financial statements included under
Part II, Item 8 of this report, we are subject to legal proceedings, regulatory investigations and other
contingencies other than E&O claims which, if determined unfavorably to us, could have a material
adverse effect on our business, results of operations or financial condition.
12
We cannot guarantee that we are or will be in compliance with all current and potentially
applicable U.S. federal and state or foreign laws and regulations, and actions by regulatory
authorities or changes in legislation and regulation in the jurisdictions in which we operate could
have a material adverse effect on our business.
Our activities are subject to extensive regulation under the laws of the United States and its various
states, the European Union and its member states and the other jurisdictions in which we operate. For
example, we are subject to regulation by agencies such as the SEC in the United States and the FCA in
the United Kingdom, state insurance regulators in the United States and self-regulatory organizations
such as FINRA, as further described above under Part I, Item 1 - Business (Regulation) of this report. We
are also subject to trade sanctions laws relating to countries such as Cuba, Iran, Russia, Sudan and
Syria, and anti-corruption laws such as the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act
2010. We are subject to numerous other laws on matters as diverse as internal and disclosure controls
and procedures, securities regulation, data privacy and protection, taxation, anti-trust, immigration, wage-
and-hour standards and employment and labor relations.
The U.S. and foreign laws and regulations that apply to our operations are complex, and our efforts to
comply with these myriad laws and regulations require significant resources. In some cases, these laws
and regulations may impose operational limitations on our business, including on the products and
services we may offer or on the rates we may charge for our products and services. While we attempt to
comply with all applicable laws and regulations, there can be no assurance that we, our employees, our
consultants and our contractors and other agents are in full compliance with such laws and regulations or
interpretations at all times, or that we will be able to comply with any future laws or regulations. If we fail
to comply with applicable laws and regulations, including those referred to above, we may be subject to
investigations, criminal penalties or civil remedies, including fines, injunctions, loss of an operating license
or approval, increased scrutiny or oversight by regulatory authorities, the suspension of individual
employees, limitations on engaging in a particular business or redress to clients. The cost of compliance
and the consequences of non-compliance could have a material adverse effect on our business, results of
operations and financial condition. In addition, a failure to comply with applicable laws and regulations
could have a material adverse effect on the Company by exposing us to negative publicity and
reputational damage or by harming our client or employee relationships.
In most jurisdictions, government regulatory authorities have the power to interpret and amend applicable
laws and regulations, and have discretion to grant, renew and revoke the various licenses and approvals
we need to conduct our activities. Such authorities may require the Company to incur substantial costs in
order to comply with such laws and regulations. In some areas of our businesses, we act on the basis of
our own or the industry's interpretations of applicable laws or regulations, which may conflict from state to
state or country to country. In the event those interpretations eventually prove different from the
interpretations of regulatory authorities, we may be penalized or precluded from carrying on our previous
activities. Moreover, the laws and regulations to which we are subject may conflict among the various
jurisdictions and countries in which we operate, which increases the likelihood of our businesses being
non-compliant in one or more jurisdictions.
We could incur significant liability or our reputation could be damaged if our information systems
are breached or we otherwise fail to protect client or Company data or information systems.
We rely on the efficient, uninterrupted and secure operation of complex information technology systems
and networks to operate our business and securely process, transmit and store electronic information.
Information technology systems are potentially vulnerable to damage or interruption from a variety of
sources, including cyber-attacks, computer viruses and other malware, ransomware and other types of
security breaches. Our systems are also subject to compromise from improper action by employees,
vendors and other third parties with otherwise legitimate access to our systems. We could experience
significant harm if our information systems are breached, or sensitive client or Company data are
compromised.
We are at risk of attack by a growing list of adversaries, be it state-sponsored organizations, organized
crime, hackers or "hactivists" (activist hackers), through use of increasingly sophisticated methods of
attack, including long-term, persistent attacks referred to as advanced persistent threats. Because the
13
techniques used to obtain unauthorized access or sabotage systems change frequently and generally are
not identified until they are launched against a target, we may be unable to anticipate these techniques or
implement adequate preventative measures, resulting in potential data loss or other damage to
information technology systems.
As the breadth and complexity of our infrastructure continues to grow, including as a result of the use of
mobile technologies, cloud services, social media and the increased reliance on devices connected to the
Internet (known as the "Internet of Things"), the potential risk of security breaches and cyberattacks also
increases. Although encryption is growing in use as a means to protect data from theft, we may not be
able to encrypt the data across our diverse systems. Should an attacker gain access to our network using
compromised credentials of an authorized user, we are at risk that the attacker might successfully
leverage that access to compromise additional systems and data. Certain measures that could increase
the security of our infrastructure, such as data encryption or deployment of multi-factor authentication,
take significant time and resources to deploy broadly. The inability to implement, maintain and upgrade
adequate safeguards could have a material adverse effect on our business.
Due to the large number of systems and platforms that we operate, the increased frequency at which
vendors issue security patches to their products and the need to test patches and, in some cases
coordinate with clients and vendors, before they can be deployed, we are at risk that we cannot deploy
patches in a timely manner. We are also dependent on third party vendors like cloud service providers to
keep their systems patched in order to protect our data. If we, our clients and our vendors are unable to
keep our systems patched in a timely manner, our systems may be breached, which could have a
material adverse effect on our business.
We have numerous vendors and other third parties who receive personal information from us in
connection with the services we offer our clients. A small percentage of them have direct access to our
systems. We are at risk of a cyber-attack involving a vendor or other third party, which could result in a
breakdown of its data protection processes or the cyber-attackers gaining access to our infrastructure
through the third party. To the extent that a vendor or third party suffers a cyberattack that compromises
their operations, we could incur significant costs and possible service interruption, which could have an
adverse effect on our business.
We have a history of making acquisitions, including 92 acquisitions in the period from 2009-2015. The
process of integrating the information systems of the businesses we acquire is complex and exposes us
to additional risk. For instance, we may not adequately identify weaknesses in the target’s information
systems, either before or after the acquisition, which could affect the value we are able to derive from the
acquisition, expose us to unexpected liabilities or make our own systems more vulnerable to a cyber-
attack. We may also be unable to integrate the systems of the businesses we acquire into our
environment in a timely manner, which could further increase these risks until such integration takes
place.
Our policies, procedures and technical safeguards may be insufficient to prevent or detect improper
access to confidential, personal or proprietary information by employees, vendors or other third parties
with otherwise legitimate access to our systems. Improper access to or disclosure of sensitive client or
Company information could harm our reputation and subject us to liability under our contracts, as well as
under existing or future laws, rules and regulations, resulting in increased legal and other costs and harm
to our reputation and our business.
We have from time to time experienced data incidents and cybersecurity breaches, such as malware
incursions (including computer viruses and ransomware), users exceeding their data access
authorization, employee misconduct, and incidents resulting from human error, such as loss of portable
and other data storage devices. Like many companies, we are subject to regular phishing email
campaigns directed at our employees that can result in malware infections and data losses. Although
these incidents have resulted in data loss and other damages, to date, they have not had a material
adverse effect on our business or operations. In the future, these types of incidents could result in
confidential, personal or proprietary information being lost or stolen, including client, employee or
company data, which could have a material adverse effect on our business. We also may be unable to
detect an incident, assess its severity or impact, or appropriately respond in a timely manner.
14
Privacy laws are proliferating and changing frequently, at times in a manner that creates
conflicting demands. We may not be in compliance with all applicable U.S. federal and state or
foreign privacy and data protection laws and regulations in the jurisdictions in which we operate.
In providing services and solutions to clients, we store sensitive client or Company data, including
personal data, in multiple jurisdictions. We leverage systems and applications that are spread all over the
world requiring us to regularly move data across national borders. We expect these activities to increase
in scope and complexity. As a result, we are subject to numerous laws and regulations designed to
protect personal data, such as the national laws implementing the European Union’s Data Protection
Directive and various U.S. federal and state laws governing the protection of health or other personally
identifiable information. These laws and regulations are frequently changing and are becoming
increasingly complex and sometimes conflict among the various jurisdictions and countries in which we
provide services. For example, the European Union has just reached an agreement on a new General
Data Protection Regulation (the GDPR) that greatly increases the jurisdictional reach of its laws and adds
a broad array of requirements for handling personal data, such as privacy impact assessments, data
portability and the appointment of data protection officers in some cases. Other countries are passing
data localization laws that require data to stay within their borders. All of these evolving compliance and
operational requirements impose significant costs that are likely to increase over time.
Unauthorized disclosure of sensitive or confidential client or Company data, whether through systems
failure, employee negligence, fraud or misappropriation, could subject us to significant litigation, monetary
damages, regulatory enforcement actions, fines and criminal prosecution in one or more jurisdictions.
Under the GDPR, certain violations may trigger a fine of up to 4% of a corporation’s global annual
revenue. Such events could also result in negative publicity and damage to our reputation, and cause us
to lose clients, and could therefore have a material adverse effect on our results of operations. Our liability
insurance, which includes cyber insurance, may not be sufficient in type or amount to cover us against
claims related to security breaches, cyberattacks and other related breaches.
Financial Risks
Our pension obligations could cause the Company's financial position, earnings and cash flows
to fluctuate.
The Company has significant pension obligations to its current and former employees, totaling
approximately $14.8 billion, and related plan assets of approximately $14.0 billion, at December 31, 2015.
The Company's policy for funding its tax-qualified defined benefit retirement plans is to contribute
amounts at least sufficient to meet the funding requirements set forth by U.S. law and the laws of the non-
U.S. jurisdictions in which the Company offers defined benefit plans. In the United States, contributions to
the tax-qualified defined benefit plans are based on ERISA guidelines. Contribution rates for non-U.S.
plans are generally based on local funding practices and statutory requirements, which may differ from
measurements under U.S. GAAP. In the United Kingdom, for example, contributions to defined benefit
pension plans are based on statutory requirements and are determined through a negotiation process
between the Company and the plans' trustee. This negotiation process is governed by U.K. pension
regulations. Certain of the assumptions that result from the funding negotiations are different from those
used for U.S. GAAP and currently result in a lower funded status than under U.S. GAAP.
During 2015, the Company contributed $29 million to its U.S. pension plans and $166 million to its non-
U.S. pension plans. The calculations relating to our defined benefit pension plans are complex. As
indicated in Note 8 to our consolidated financial statements, pension plan assets and liabilities, periodic
pension expense and future funding amounts are affected by future asset performance, the assumed
interest rates we use to discount our pension liabilities, rates of inflation, mortality assumptions and other
variables. Given the magnitude of our worldwide pension plans, variations in or reassessment of the
preceding factors or potential miscalculations relating to our defined benefit pension plans could cause
significant fluctuation from year to year in our earnings and cash flow, as well as our pension plan assets,
liabilities and equity, and may result in increased levels of contributions to our pension plans.
15
Our results of operations could be adversely affected by macroeconomic conditions and political
events around the world and the effects of these conditions and events on our clients' businesses
and levels of business activity.
Macroeconomic conditions and political events around the world affect our clients' businesses and the
markets they serve. These conditions may reduce demand for our services or depress pricing for those
services, which could have a material adverse effect on our results of operations. Changes in
macroeconomic and political conditions could also shift demand to services for which we do not have a
competitive advantage, and this could negatively affect the amount of business that we are able to obtain.
If the demand for our products and services declines as a result of macroeconomic conditions, political
events or other factors, we may be required to restructure our business, which could adversely affect our
ability to execute our business strategy.
Our investments, including our minority investments in other companies as well as our cash investments
and those held in a fiduciary capacity, are subject to general credit, liquidity, counterparty, market and
interest rate risks. These may be exacerbated by global macroeconomic conditions, market volatility and
regulatory, financial and other difficulties affecting the companies in which we have invested or that may
be faced by financial institution counterparties. During times of stress in the banking industry, counterparty
risk can quickly escalate, potentially resulting in substantial trading and investment losses for corporate
and other investors. In addition, we may incur investment losses as a result of unusual and unpredictable
market developments, and we may continue to experience reduced investment earnings if the yields on
investments deemed to be low risk remain at or near their current low levels. If the banking system or the
fixed income, interest rate, credit or equity markets deteriorate, the value and liquidity of our investments
could be adversely affected.
Our significant non-U.S. operations expose us to exchange rate fluctuations and various risks that
could impact our business.
We are subject to exchange rate movement because some of our subsidiaries receive revenue other than
in their functional currencies and because we must translate the financial results of our foreign
subsidiaries into U.S. dollars. Our U.S. operations earn revenue and incur expenses primarily in U.S.
dollars. In certain jurisdictions, however, our Risk and Insurance Services operations generate revenue in
a number of different currencies, but expenses are almost entirely incurred in local currency. Due to
fluctuations in foreign exchange rates, we are subject to economic exposure as well as currency
translation exposure on the profits of our operations. Because the non-U.S. based revenue that is
exposed to foreign exchange fluctuations is approximately 51% of total revenue, exchange rate
movement can have a significant impact on our business, financial condition, results of operations and
cash flow. For additional discussion, see "Market Risk and Credit Risk-Foreign Currency Risk" in Part II,
Item 7A ("Quantitative and Qualitative Disclosures about Market Risk") of this report.
We may not be able to receive dividends or other distributions in needed amounts from our
subsidiaries.
The Company is organized as a legal entity separate and distinct from our operating subsidiaries.
Because we do not have significant operations of our own, we are dependent upon dividends and other
payments from our operating subsidiaries to meet our obligations for paying principal and interest on
outstanding debt obligations, paying dividends to stockholders, repurchasing our common stock under
our share repurchase program and paying corporate expenses. In the event our operating subsidiaries
are unable to pay sufficient dividends and make other payments to the Company, we may not be able to
service our debt, pay dividends on or repurchase our common stock or meet our other obligations.
Further, the Company derives a significant portion of its revenue and operating profit from operating
subsidiaries located outside the United States. Funds from current year’s earnings of the Company's non-
U.S. operating subsidiaries are regularly repatriated to the United States. A number of factors could arise
that could limit our ability to repatriate funds or could make repatriation cost-prohibitive, including, but not
limited to, the imposition of currency controls and other government restrictions on repatriation in the
jurisdictions in which our subsidiaries operate, fluctuations in foreign exchange rates, the imposition of
withholding and other taxes on such payments and our ability to repatriate earnings in a tax-efficient
manner.
16
In the event we are unable to generate or repatriate cash from our operating subsidiaries for any of the
reasons discussed above, our overall liquidity could deteriorate and our ability to finance our obligations,
including to pay dividends on or repurchase our common stock, could be adversely affected.
Credit rating downgrades would increase our financing costs and could subject us to operational
risk.
Currently, the Company's senior debt is rated A- by S&P and Baa1 by Moody's. The ratings from both
S&P and Moody's currently carry a Stable outlook.
If we need to raise capital in the future (for example, in order to fund maturing debt obligations or finance
acquisitions or other initiatives), credit rating downgrades would increase our financing costs, and could
limit our access to financing sources. Further, we believe that a downgrade to a rating below investment-
grade could result in greater operational risks through increased operating costs and increased
competitive pressures.
Our quarterly revenues and profitability may fluctuate significantly.
Quarterly variations in revenues and operating results may occur due to several factors. These include:
•
•
•
•
•
the significance of client engagements commenced and completed during a quarter;
the possibility that clients may decide to delay or terminate a current or anticipated
project as a result of factors unrelated to our work product or progress;
fluctuations in hiring and utilization rates and clients' ability to terminate engagements
without penalty;
seasonality due to the impact of regulatory deadlines, policy renewals and other timing
factors to which our clients are subject;
the success of our acquisitions or investments;
• macroeconomic factors such as changes in foreign exchange rates, interest rates and
global securities markets, particularly in the case of Mercer, where fees in its investments
business and certain other business lines are derived from the value of assets under
management or administration; and
•
general economic conditions, since results of operations are directly affected by the
levels of business activity of our clients, which in turn are affected by the level of
economic activity in the industries and markets that they serve.
A significant portion of our total operating expenses is relatively fixed in the short term. Therefore, a
variation in the number of client assignments or in the timing of the initiation or the completion of client
assignments can cause significant variations in quarterly operating results for these businesses.
If we are unable to collect our receivables, our results of operations and cash flows could be
adversely affected.
Our business depends on our ability to successfully obtain payment from our clients of the amounts they
owe us for the work we perform. Accounts receivable typically total about one-quarter of our total annual
revenues. In most cases, we bill and collect on relatively short cycles. There is no guarantee that we will
accurately assess the creditworthiness of our clients. Macroeconomic conditions could result in financial
difficulties for our clients, which could cause clients to delay payments to us, request modifications to their
payment arrangements that could increase our receivables balance or default on their payment
obligations to us. Timely collection of client balances also depends on our ability to complete our
contractual commitments and bill and collect our contracted revenues. If we are unable to meet our
contractual requirements, we might experience delays in collection of, or be unable to collect, our client
balances, and if this occurs, our results of operations and cash flows could be adversely affected. In
addition, if we experience an increase in the time it takes to bill and collect for our services, our cash
flows could be adversely affected.
17
Market perceptions concerning the instability of the Euro could adversely affect the Company's
operating results as well as the value of the Company's Euro-denominated assets.
Concerns persist regarding the ability of certain Eurozone countries to service their debt obligations. As a
result, a number of these countries have undertaken a variety of actions, such as cutting spending and
raising taxes, designed to ease their future debt burdens. A potential consequence may be stagnant
growth, or even recession, in the Eurozone economies and beyond. Any of these developments could
lead to further contraction in the Eurozone economies, adversely affecting our operating results in the
region. The Company may also face increased credit risk as our clients and financial institution
counterparties in the region find themselves with reduced resources to meet their obligations. Finally, the
value of the Company's assets held in the Eurozone, including cash holdings, will decline if the currency
devalues.
Global Operations
We are exposed to multiple risks associated with the global nature of our operations.
We do business worldwide. In 2015, 51% of the Company's total revenue was generated from operations
outside the United States, and over one-half of our employees were located outside the United States.
We expect to expand our non-U.S. operations further.
The geographic breadth of our activities subjects us to significant legal, economic, operational, market,
compliance and reputational risks. These include, among others, risks relating to:
•
•
economic and political conditions in the countries in which we operate;
unexpected increases in taxes or changes in U.S. or foreign tax laws or rulings;
• withholding or other taxes that foreign governments may impose on the payment of
dividends or other remittances to us from our non-U.S. subsidiaries;
•
•
•
•
•
•
•
•
•
•
•
potential transfer pricing-related tax exposures that may result from the allocation of U.S.-
based costs that benefit our non-U.S. businesses;
potential conflicts of interest that may arise as we expand the scope of our businesses
and our client base;
international hostilities, terrorist activities, natural disasters and infrastructure disruptions;
local investment or other financial restrictions that foreign governments may impose;
potential costs and difficulties in complying with a wide variety of foreign laws and
regulations (including tax systems) administered by foreign government agencies, some
of which may conflict with U.S. or other sources of law;
potential costs and difficulties in complying, or monitoring compliance, with foreign and
U.S. laws and regulations that are applicable to our operations abroad, including trade
sanctions laws relating to countries such as Cuba, Iran, Russia, Sudan and Syria and
anti-corruption laws such as the U.S. Foreign Corrupt Practices Act and the U.K. Bribery
Act 2010;
limitations or restrictions that foreign or U.S. governments and regulators may impose on
the products or services we sell or the methods by which we sell our products and
services;
limitations that foreign governments may impose on the conversion of currency or the
payment of dividends or other remittances to us from our non-U.S. subsidiaries;
the length of payment cycles and potential difficulties in collecting accounts receivable;
engaging and relying on third parties to perform services on behalf of the Company; and
potential difficulties in monitoring employees in geographically dispersed locations.
18
Our inability to successfully recover should we experience a disaster or other business continuity
problem could cause material financial loss, loss of human capital, regulatory actions,
reputational harm or legal liability.
Should we experience a local or regional disaster or other business continuity problem, such as an
earthquake, hurricane, flood, terrorist attack, pandemic, security breach, cyber attack, power loss,
telecommunications failure or other natural or man-made disaster, our ability to continue to operate will
depend, in part, on the availability of our personnel, our office facilities and the proper functioning of our
computer, telecommunication and other related systems and operations. In such an event, we could
experience operational challenges that could have a material adverse effect on our business.
Our operations depend upon our ability to protect our technology infrastructure against damage from
events that could have a significant disruptive effect. We could potentially lose client or Company data or
experience material adverse interruptions to our operations or delivery of services to our clients in a
disaster recovery scenario. In particular, a cyber-attack on us or a key vendor or supplier could result in a
significant and extended disruption in the functioning of our information technology systems or operations,
requiring us to incur significant expense to address and remediate or otherwise resolve such issues. An
extended service outage may result in the loss of clients and a decline in our revenues.
We regularly assess and take steps to improve our existing business continuity plans and key
management succession. However, a disaster or other continuity event on a significant scale or affecting
certain of our key operating areas within or across regions, or our inability to successfully recover from
such an event, could materially interrupt our business operations and result in material financial loss, loss
of human capital, regulatory actions, reputational harm, damaged client relationships and legal liability.
Competitive Risks
Each of the Company's businesses operates in a highly competitive environment. If we fail to
compete effectively against our competitors, some of which have lower effective tax rates, our
business, results of operations and financial condition will be impacted adversely.
As a global professional services firm, the Company faces acute and continuous competition in each of its
operating segments. Our ability to compete successfully depends on a variety of factors, including the
quality and expertise of our colleagues, our geographic reach, the sophistication and quality of our
services, our pricing relative to competitors, our customers' ability to self-insure or use internal resources
instead of consultants and our ability to respond to changes in client demand and industry conditions.
Some of our competitors may have greater financial resources, or may be better positioned to respond to
technological and other changes in the industries we serve, and they may be able to compete more
effectively. If we are unable to respond successfully to the competition we face, our business, results of
operations and financial condition will be adversely impacted.
In addition, given the global breadth of our operations, the Company derives a significant portion of its
revenue and operating profit from operating subsidiaries located outside the United States. Funds from
the Company's non-U.S. operating subsidiaries are regularly repatriated to the United States out of
annual earnings to pay dividends to stockholders, fund share repurchases and for other corporate
purposes. The Company's consolidated tax rate is higher than a number of its key competitors that are
domiciled outside the United States where corporate tax rates are lower than the U.S. statutory tax rate.
The higher consolidated tax rate at which our earnings are taxed could have an adverse impact on our
ability to compete with a number of our competitors.
In our Risk and Insurance Services segment, in addition to the challenges posed by capital market
alternatives to traditional insurance and reinsurance, we compete intensely against a wide range of other
insurance and reinsurance brokerage firms that operate on a global, regional, national or local scale for
both client business and employee talent. We compete as well with insurance and reinsurance companies
that market and service their insurance products without the assistance of brokers or other market
intermediaries, and with various other companies that provide risk-related services or alternatives to
traditional brokerage services. This competition is intensified by an industry trend toward a “syndicated”
or “distributed” approach to the purchase of insurance and reinsurance brokerage services, whereby a
client engages multiple brokers to service different portions of the client's account.
19
In our Consulting segment, we compete for business and employee talent with numerous consulting firms
and organizations affiliated with accounting, information systems, technology and financial services firms
around the world. Through these affiliations, such competitors may be able to offer more comprehensive
products and services to potential clients, which may give them a competitive advantage.
The loss of key professionals could hurt our ability to retain existing client revenues and generate
revenues from new business.
Across all of our businesses, our colleagues are critical to developing and retaining the client
relationships performing the service on which our revenues depend. It is therefore important for us to
retain significant revenue-producing employees and the key managerial and other professionals who
support them. We face numerous challenges in this regard, including the intense competition for talent in
all of our businesses and the general mobility of professionals in our businesses.
Losing employees who manage or support substantial client relationships or possess substantial
experience or expertise could adversely affect our ability to secure and complete client engagements,
which could adversely affect our results of operations. And, subject to applicable restrictive covenants, if
any of our key professionals were to join an existing competitor or form a competing company, some of
our clients could choose to use the services of that competitor instead of our services.
Our businesses face rapid technological changes and our failure to adequately anticipate or
respond to these changes or to successfully implement strategic initiatives to address them could
adversely affect our business and results of operations.
To remain competitive in many of our business areas, we must anticipate and respond effectively to the
threat of digital disruption and other technological change. We must also identify relevant technologies
and methodologies and integrate them into our product and service offerings. We may not be able to do
this effectively. We have a number of strategic initiatives involving investments in technology systems and
infrastructure to support our growth strategy. In addition to new platforms and systems, we are deploying
new processes and many of our colleagues across the business are changing the way they perform
certain roles to capture efficiencies. In some cases, we depend on key vendors and partners to provide
technology and other support for our strategic initiatives. If these vendors or partners fail to perform their
obligations or otherwise cease to work with us, our ability to execute on our strategic initiatives could be
adversely affected. If we do not keep up with technological changes or execute well on our strategic
initiatives, our business and results of operations could be adversely impacted.
Consolidation in the industries we serve could adversely affect our business.
Companies in the industries that we serve may seek to achieve economies of scale and other synergies
by combining with or acquiring other companies. If two or more of our current clients merge or consolidate
and combine their operations, it may decrease the amount of work that we perform for these clients. If
one of our current clients merges or consolidates with a company that relies on another provider for its
services, we may lose work from that client or lose the opportunity to gain additional work. Any of these or
similar possible results of industry consolidation could adversely affect our business. Guy Carpenter is
especially susceptible to this risk given the limited number of insurance company clients and reinsurers in
the marketplace.
Acquisitions and Dispositions
We face risks when we acquire and dispose of businesses.
We have a history of making acquisitions, including a total of 92 acquisitions in the period 2009-2015 for
aggregate purchase consideration of $4.2 billion. We expect that acquisitions will continue to be a key
part of our business strategy. Our success in this regard will depend on our ability to identify and compete
for appropriate acquisition candidates and to complete with favorable results the transactions we decide
to pursue.
While we intend that our acquisitions will improve our competitiveness and profitability, we cannot be
certain that our past or future acquisitions will be accretive to earnings or otherwise meet our operational
or strategic expectations. Acquisitions involve special risks, including accounting, regulatory, compliance,
information technology or human resources issues that could arise in connection with, or as a result of,
20
the acquisition of the acquired company; the assumption of unanticipated liabilities and contingencies;
difficulties in integrating acquired businesses; and the inability of acquired businesses to achieve the
levels of revenue, profit or productivity we anticipate or otherwise perform as we expect. In addition, if in
the future, the performance of our reporting units or an acquired business varies from our projections or
assumptions, or estimates about future profitability of our reporting units or an acquired business change,
the estimated fair value of our reporting units or an acquired business could change materially and could
result in an impairment of goodwill and other acquisition-related intangible assets recorded on our
balance sheet or in adjustments in contingent payment amounts. As of December 31, 2015, the
Company's consolidated balance sheet reflected $8.9 billion of goodwill and intangible assets,
representing approximately 49% of the Company's total consolidated assets and allocated by reporting
segment as follows: Risk and Insurance Services, $6.5 billion and Consulting, $2.4 billion. Given the
significant size of the Company's goodwill and intangible assets, an impairment could have a material
adverse effect on our results of operations in any given period.
When we dispose of businesses, we are subject to the risk, contractually agreed or otherwise, that we will
continue to be subject to the liabilities of that business after its disposition. For example, as described in
Note 15 to our consolidated financial statements included under Part II, Item 8 of this report, we have
retained certain contingent litigation liabilities relating to our disposition of Kroll.
RISKS RELATING TO OUR RISK AND INSURANCE SERVICES SEGMENT
Our Risk and Insurance Services segment, conducted through Marsh and Guy Carpenter, represented
53% of the Company's total revenue in 2015. Our business in this segment is subject to particular risks.
Results in our Risk and Insurance Services segment may be adversely affected by a general
decline in economic activity.
Demand for many types of insurance and reinsurance generally rises or falls as economic growth
expands or slows. This dynamic affects the level of commissions and fees generated by Marsh and Guy
Carpenter. To the extent our clients become adversely affected by declining business conditions, they
may choose to limit their purchases of insurance and reinsurance coverage, as applicable, which would
inhibit our ability to generate commission revenue. Also, the insurance they seek to obtain through us
may be impacted by changes in their assets, property values, sales or number of employees, which may
reduce our commission revenue, and they may decide not to purchase our risk advisory services, which
would inhibit our ability to generate fee revenue. Moreover, insolvencies and combinations associated
with an economic downturn, especially insolvencies and combinations in the insurance industry, could
adversely affect our brokerage business through the loss of clients or by hampering our ability to place
insurance and reinsurance business. Guy Carpenter is especially susceptible to this risk given the limited
number of insurance company clients and reinsurers in the market place.
Allegations of conflicts of interest, adverse legal developments and future regulations concerning
compensation we receive from insurers could have a material adverse effect on Marsh’s business,
results of operations and financial condition.
The method by which insurance intermediaries are compensated has received substantial scrutiny from
regulators in the past because of the potential for conflicts of interest. The potential for conflicts of interest
arises when an intermediary is compensated by two parties in connection with the same or similar
transactions. The vast majority of the compensation that Marsh receives is in the form of retail
commissions and fees that are paid by the client or paid from premium that is paid by the client. The
amount of compensation that we receive from insurance companies, separate from retail commissions
and fees, has increased significantly in the last several years, both organically and through acquisition.
This compensation includes payment for, among other things (i) consulting and analytics services
provided to insurers and (ii) administrative and other services provided to or on behalf of insurers
(including services relating to the administration and management of quota shares, panels and other
facilities in which insurers participate). It also takes the form of contingent commission, which is paid by
insurers based on the attainment of specified goals relating to Marsh's placements, particularly at Marsh
& McLennan Agency and in parts of Marsh's international operations. Future changes in the regulatory
environment may impact our ability to collect these revenue streams. In addition, these revenues present
potential regulatory, litigation and reputational risks that may arise from alleged conflicts of interest or
21
allegations under antitrust, competition and other laws. Adverse regulatory, legal or other developments
regarding these revenues could have a material adverse effect on our business, results of operations or
financial condition, expose us to negative publicity and reputational damage and harm our client, insurer
or other relationships.
Volatility or declines in premiums and other market trends may significantly impede our ability to
improve revenues and profitability.
A significant portion of our Risk and Insurance Services revenue consists of commissions paid to us out
of the premiums that insurers and reinsurers charge our clients for coverage. Our revenues and
profitability are subject to change to the extent that premium rates fluctuate or trend in a particular
direction. The potential for changes in premium rates is significant, due to the general phenomenon of
pricing cyclicality in the commercial insurance and reinsurance markets.
In addition to movements in premium rates, our ability to generate premium-based commission revenue
may be challenged by the growing availability of alternative methods for clients to meet their risk-
protection needs. This trend includes a greater willingness on the part of corporations to "self-insure," the
use of so-called "captive" insurers, and the advent of capital markets-based solutions to traditional
insurance and reinsurance needs. Further, the profitability of our Risk and Insurances Services segment
depends in part on our ability to be compensated, not only for insurance and reinsurance transactions,
but also for the increasing analytical services and advice that we provide. If we are unable to achieve and
maintain adequate billing rates for all of our services, our margins and profitability could decline.
RISKS RELATING TO OUR CONSULTING SEGMENT
Our Consulting segment, conducted through Mercer and Oliver Wyman Group, represented 47% of our
total revenue in 2015. Our businesses in this segment are subject to particular risks.
Revenues for our services may decline for various reasons, including as a result of changes in
economic conditions, the value of equity, debt and other asset markets, our clients’ or an
industry's financial condition or government regulation.
Global economic conditions over the past several years have negatively affected businesses and financial
institutions. Many of our clients, including financial institutions, corporations, government entities and
pension plans, have been reducing expenses, including amounts spent on consulting services. The
evolving needs and financial circumstances of our clients may reduce demand for our services and our
revenues and profitability. If the economy or markets in which we operate experience continued weakness
at current levels or deteriorate further, our business, financial condition and results of operations could be
materially and adversely affected.
In addition, some segments of Mercer's investments business generate fees based upon the value of the
clients’ assets under management or advisement. Changes in the value of equity, debt, currency, real
estate, commodities or other asset classes could cause the value of assets under management or
advisement, and the fees received by Mercer, to decline. Such changes could also cause clients to
withdraw funds from Mercer’s investment business in favor of other asset management strategies. In
either case, our business, financial condition and results of operations could be materially and adversely
affected.
Demand for many of Mercer's benefits services is affected by government regulation and tax rules, which
drive our clients' needs for benefits-related services. Significant changes in government regulations
affecting the value, use or delivery of benefits and human resources programs, including changes in
regulations relating to health and welfare plans, defined contribution plans or defined benefit plans, may
adversely affect the demand for or profitability of Mercer's services.
Factors affecting defined benefit pension plans and the services we provide relating to those
plans could adversely affect Mercer.
Mercer currently provides corporate, multi-employer and public clients with actuarial, consulting and
administration services relating to defined benefit pension plans. The nature of our work is complex. Our
actuarial services involve numerous assumptions and estimates regarding future events, including
interest rates used to discount future liabilities, estimated rates of return for a plan's assets, healthcare
cost trends, salary projections and participants' life expectancies. Our consulting services involve the
22
drafting and interpretation of trust deeds and other complex documentation governing pension plans. Our
administration services include calculating benefits within complicated pension plan structures. Clients
dissatisfied with our services have brought, and may bring, significant claims against us, particularly in the
United States and the United Kingdom. In addition, a number of Mercer's clients have frozen or curtailed
their defined benefit plans and have moved to defined contribution plans resulting in reduced revenue for
Mercer's retirement business. These developments could adversely affect Mercer's business and
operating results.
Mercer’s investment business is subject to a number of risks, including risks related to third-party
investment managers, operational risk, conflicts of interest, asset performance and regulatory
compliance, that, if realized, could result in significant damage to our business.
Mercer’s investment business provides clients with investment consulting and investment management
(referred to as "delegated solutions") services. In the investment consulting business, clients make and
implement their own investment policy decisions based upon advice provided by Mercer. In its delegated
solutions business, Mercer implements the client’s investment policy by engaging and overseeing
independent investment managers who determine which securities to buy and sell (typically through the
client’s investment in Mercer's "manager of managers" funds).
Mercer’s investment business is subject to a number of risks, including risks related to third-parties, our
operations, conflicts of interest, asset performance and regulatory compliance, which could arise in
connection with these offerings. For example, Mercer’s due diligence on an investment manager may fail
to uncover material deficiencies or fraud that could result in investment losses to a client. There is a risk
that Mercer will fail to properly implement a client’s investment policy, which could cause an incorrect or
untimely allocation of client assets among investment managers or strategies. Mercer may also be
perceived as recommending certain investment managers to clients, or offering delegated solutions to an
investment consulting client, solely to enhance its own compensation. Asset classes may perform poorly,
or investment managers may underperform their benchmarks, due to poor market performance,
negligence or other reasons, resulting in poor returns or loss of client capital. These risks, if realized,
could result in significant liability and damage our business.
Our profitability may decline if we are unable to achieve or maintain adequate utilization and
pricing rates for our consultants.
The profitability of our Consulting businesses depends in part on ensuring that our consultants maintain
adequate utilization rates (i.e., the percentage of our consultants' working hours devoted to billable
activities). Our utilization rates are affected by a number of factors, including:
•
•
•
•
•
•
•
•
•
our ability to transition consultants promptly from completed projects to new assignments,
and to engage newly-hired consultants quickly in revenue-generating activities;
our ability to continually secure new business engagements, particularly because a
portion of our work is project-based rather than recurring in nature;
our ability to forecast demand for our services and thereby maintain appropriate
headcount in each of our geographies and workforces;
our ability to manage attrition;
unanticipated changes in the scope of client engagements;
the potential for conflicts of interest that might require us to decline client engagements
that we otherwise would have accepted;
our need to devote time and resources to sales, training, professional development and
other non-billable activities;
the potential disruptive impact of acquisitions and dispositions; and
general economic conditions.
If the utilization rate for our consulting professionals declines, our profit margin and profitability could
decline.
23
In addition, the profitability of our Consulting businesses depends in part on the prices we are able to
charge for our services. The prices we charge are affected by a number of factors, including:
•
clients' perception of our ability to add value through our services;
• market demand for the services we provide;
•
•
•
•
our ability to develop new services and the introduction of new services by competitors;
the pricing policies of our competitors;
the extent to which our clients develop in-house or other capabilities to perform the
services that they might otherwise purchase from us; and
general economic conditions.
If we are unable to achieve and maintain adequate billing rates for our services, our profit margin and
profitability could decline.
Item 1B. Unresolved Staff Comments.
There are no unresolved comments to be reported pursuant to Item 1B.
Item 2. Properties.
Marsh & McLennan Companies maintains its corporate headquarters in New York City. We also maintain
other offices around the world, primarily in leased space. In certain circumstances we may have space
that we sublet to third parties, depending upon our needs in particular locations.
Marsh & McLennan Companies and certain of its subsidiaries own, directly and indirectly through special
purpose subsidiaries, a 58% condominium interest covering approximately 900,000 square feet of office
space in a 44-story building in New York City. This real estate serves as the Company's headquarters and
is occupied primarily by the Company and its subsidiaries for general corporate use. The remaining
condominium interests in this property are owned by unaffiliated third parties. The Company’s owned
interest is financed by a 30-year loan that is non-recourse to the Company (except in the event of certain
prohibited actions) and secured by a first mortgage lien on the condominium interest and a first priority
assignment of leases and rents. In the event (1) the Company is downgraded below B (stable outlook) by
S&P or Fitch or B2 (stable outlook) by Moody’s or (2) an event of default under the loan has occurred and
is continuing, the Company would be obligated to pay rent for the entire occupancy of the mortgaged
property, which would, in effect, pay the mortgage.
Item 3. Legal Proceedings.
Information regarding legal proceedings is set forth in Note 15 to the consolidated financial statements
appearing under Part II, Item 8 ("Financial Statements and Supplementary Data") of this report.
Item 4. Mine Safety Disclosures.
Not applicable.
24
PART II
Item 5. Market for the Company’s Common Equity, Related Stockholder Matters and Issuer
Purchases of Equity Securities.
For information regarding dividends paid and the number of holders of the Company’s common stock, see
the table entitled "Selected Quarterly Financial Data and Supplemental Information (Unaudited)" below on
the last page of Part II, Item 8 ("Financial Statements and Other Supplementary Data") of this report.
The Company’s common stock is listed on the New York, Chicago and London Stock Exchanges. The
following table indicates the high and low prices (NYSE composite quotations) of the Company’s common
stock during 2015 and 2014 and each quarterly period thereof:
First Quarter
Second Quarter
Third Quarter
Fourth Quarter
Full Year
2015
Stock Price Range
2014
Stock Price Range
High
$58.11
$59.99
$58.83
$57.46
$59.99
Low
$53.50
$55.79
$50.90
$51.05
$50.90
High
$50.48
$52.39
$53.64
$58.74
$58.74
Low
$44.25
$46.78
$50.09
$48.66
$44.25
On February 19, 2016, the closing price of the Company’s common stock on the NYSE was $57.31.
In May 2015, the Board of Directors of the Company authorized share repurchases up to a dollar value of
$2 billion of the Company's common stock. The Company repurchased 1.4 million shares of its common
stock for $75 million during the fourth quarter of 2015, resulting in full year 2015 repurchases of 24.8
million shares for $1.4 billion. As of December 31, 2015, the Company remained authorized to repurchase
shares of its common stock up to a dollar value of approximately $1.2 billion. There is no time limit on the
authorization.
(c)
Total Number of
Shares (or Units)
Purchased as
Part of Publicly
Announced Plans
or Programs
1,393,738 $
— $
— $
1,393,738 $
(d)
Maximum Number
(or Approximate
Dollar Value)
of Shares (or
Units) that May
Yet Be Purchased
Under the Plans or
Programs
1,155,471,664
1,155,471,664
1,155,471,664
1,155,471,664
(a)
Total Number
of Shares
(or Units)
Purchased
(b)
Average Price
Paid per Share
(or Unit)
1,393,738 $
— $
— $
1,393,738 $
53.8118
—
—
53.8118
Period
Oct 1-31, 2015
Nov 1-30, 2015
Dec 1-31, 2015
Total
25
Item 6. Selected Financial Data.
Marsh & McLennan Companies, Inc. and Subsidiaries
FIVE-YEAR STATISTICAL SUMMARY OF OPERATIONS
For the Years Ended December 31,
(In millions, except per share figures)
Revenue
Expense:
Compensation and Benefits
Other Operating Expenses
Operating Expenses
Operating Income (a)
Interest Income
Interest Expense
Cost of Extinguishment of Debt
Investment Income
Income Before Income Taxes
Income Tax Expense
Income From Continuing Operations
Discontinued Operations, Net of Tax
Net Income Before Non-Controlling Interests
Less: Net Income Attributable to Non-
Controlling Interests
Net Income Attributable to the Company
Basic Net Income Per Share Information:
Income From Continuing Operations
Income From Discontinued Operations
Net Income Attributable to the Company
Average Number of Shares Outstanding
Diluted Income Per Share Information:
Income From Continuing Operations
Discontinued Operations, net of tax per share
Net Income Attributable to the Company
Average Number of Shares Outstanding
Dividends Paid Per Share
Return on Average Equity
Year-end Financial Position:
Working capital (b)
Total assets (b)
Long-term debt (b)
Total equity
2015
2014
2013
2012
2011
$
12,893
$
12,951
$
12,261
$
11,924
$
11,526
7,334
3,140
10,474
2,419
13
(163)
—
38
2,307
671
1,636
—
1,636
37
1,599
3.01
—
3.01
531
2.98
—
2.98
536
1.18
23 %
1,336
18,216
4,402
6,602
$
$
$
$
$
$
$
$
$
$
7,515
3,135
10,650
2,301
21
(165)
(137)
37
2,057
586
1,471
26
1,497
32
1,465
2.64
0.05
2.69
545
2.61
0.04
2.65
553
1.06
19 %
1,856
17,793
3,368
7,133
$
$
$
$
$
$
$
$
$
$
7,226
2,958
10,184
2,077
18
(167)
(24)
69
1,973
594
1,379
6
1,385
28
1,357
2.46
0.01
2.47
549
2.42
0.01
2.43
558
0.96
19 %
2,027
16,960
2,619
7,975
$
$
$
$
$
$
$
$
$
$
7,134
2,961
10,095
1,829
24
(181)
—
24
1,696
492
1,204
(3)
1,201
25
1,176
2.16
—
2.16
544
2.13
—
2.13
552
0.90
19 %
2,007
16,274
2,657
6,606
$
$
$
$
$
$
$
$
$
$
6,969
2,919
9,888
1,638
28
(199)
(72)
9
1,404
422
982
33
1,015
22
993
1.76
0.06
1.82
542
1.73
0.06
1.79
551
0.86
16 %
1,545
15,449
2,667
5,940
$
$
$
$
$
$
$
$
$
$
Total shares outstanding (net of treasury
shares)
522
540
547
545
539
Other Information:
Number of employees
Stock price ranges—
60,000
57,000
55,000
54,000
52,000
U.S. exchanges — High
— Low
$
$
59.99
50.90
$
$
58.74
44.25
$
$
48.56
34.43
$
$
35.78
30.69
$
$
32.00
25.29
(a)
(b)
Includes the impact of net restructuring costs of $28 million, $12 million, $22 million, $78 million, and $51 million in 2015, 2014, 2013, 2012
and 2011, respectively.
In 2015, the Company adopted new Financial Accounting Standards Board guidance related to the presentation of deferred tax assets and
liabilities and debt issuance costs. The 2011-2014 amounts have been amended to reflect the adoption of the new guidance. See Footnote
1 in the consolidated financial statements for a discussion of the changes.
See Management’s Discussion and Analysis of Financial Condition and Results of Operations, appearing under Part II, Item 7 of this report, for
discussion of significant items affecting the results of operations in 2015, 2014 and 2013.
26
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
General
Marsh & McLennan Companies, Inc. and subsidiaries (the "Company") is a global professional services
firm offering clients advice and solutions in risk, strategy and people. It is the parent company of a number
of leading risk experts and specialty consultants, including: Marsh, the insurance broker, intermediary and
risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related
financial advice and services; and Oliver Wyman Group, the management, economic and brand
consultancy. With approximately 60,000 employees worldwide and annual revenue of nearly $13 billion,
the Company provides analysis, advice and transactional capabilities to clients in more than 130
countries.
The Company conducts business through two segments:
• Risk and Insurance Services includes risk management activities (risk advice, risk transfer and
risk control and mitigation solutions) as well as insurance and reinsurance broking and services.
We conduct business in this segment through Marsh and Guy Carpenter.
• Consulting includes Health, Retirement, Talent and Investments consulting services and
products, and specialized management, economic and brand consulting services. We conduct
business in this segment through Mercer and Oliver Wyman Group.
We describe the primary sources of revenue and categories of expense for each segment below, in our
discussion of segment financial results. A reconciliation of segment operating income to total operating
income is included in Note 16 to the consolidated financial statements included in Part II, Item 8 in this
report. The accounting policies used for each segment are the same as those used for the consolidated
financial statements.
This Management's Discussion & Analysis ("MD&A") contains forward-looking statements as that term is
defined in the Private Securities Litigation Reform Act of 1995. See "Information Concerning Forward-
Looking Statements" at the outset of this report.
Consolidated Results of Operations
For the Years Ended December 31,
(In millions, except per share figures)
Revenue
Expense
Compensation and Benefits
Other Operating Expenses
Operating Expenses
Operating Income
Income from Continuing Operations
Discontinued Operations, Net of Tax
Net Income Before Non-Controlling Interests
Net Income Attributable to the Company
Net Income from Continuing Operations Per Share:
Basic
Diluted
Net Income Per Share Attributable to the Company:
Basic
Diluted
Average number of shares outstanding:
Basic
Diluted
Shares outstanding at December 31,
27
2015
2013
$ 12,893 $ 12,951 $ 12,261
2014
$
$
$
$
$
$
$
$
7,334
3,140
10,474
7,515
3,135
10,650
2,419 $
1,636 $
—
1,636 $
1,599 $
2,301 $
1,471 $
26
1,497 $
1,465 $
7,226
2,958
10,184
2,077
1,379
6
1,385
1,357
3.01 $
2.98 $
2.64 $
2.61 $
3.01 $
2.98 $
2.69 $
2.65 $
531
536
522
545
553
540
2.46
2.42
2.47
2.43
549
558
547
Consolidated operating income increased 5% to $2.4 billion in 2015 compared with $2.3 billion in 2014,
reflecting the combined impact of a slight decrease in revenue and a 2% decrease in expenses as
compared to the prior year. The Company achieved this growth despite significant foreign exchange
headwinds, caused by the strengthened U.S. dollar, which had the effect of reducing the translated value
of the Company’s foreign earnings.
Diluted net income per share from continuing operations was $2.98, compared to $2.61 last year,
reflecting a $160 million increase in net income as well as a 3% decrease in the average number of
diluted shares outstanding as compared to the same period last year. Shares issued related to the vesting
of share awards and exercise of employee stock options were more than offset by share repurchases
over the past four quarters.
Risk and Insurance Services operating income increased $30 million or 2% in 2015 compared with 2014.
Revenue decreased 1%, but increased 3% on an underlying basis, to $6.9 billion in 2015, reflecting
underlying revenue growth of 3% at Marsh and 2% at Guy Carpenter, while expenses decreased 2%, but
increased 2% on an underlying basis.
Consulting operating income increased $80 million or 8% to $1.1 billion in 2015 compared with 2014,
reflecting flat revenue, but an increase of 5% on an underlying basis. Expense decreased 1%, but
increased 4% on an underlying basis. Mercer and Oliver Wyman recorded underlying revenue growth of
4% and 7%, respectively, in 2015 as compared to 2014. The operating income and revenue in 2015
include a pre-tax gain of $37 million from the sale of Mercer's U.S. defined contribution recordkeeping
business.
Consolidated operating income increased 11% to $2.3 billion in 2014 compared with $2.1 billion in 2013.
This reflects the combined impact of a 6% increase in revenue and a 5% increase in expense.
Risk and Insurance Services operating income increased $88 million or 6% in 2014 compared with 2013.
Revenue increased 5%, or 3% on an underlying basis, to $6.9 billion in 2014, reflecting underlying
revenue growth of 4% at Marsh and 2% at Guy Carpenter, while expenses increased 5%, or 3% on an
underlying basis.
Consulting operating income increased $151 million or 18% to $996 million in 2014 compared with 2013,
reflecting a 6% increase in revenue and a 4% increase in expense. Mercer and Oliver Wyman recorded
underlying revenue growth of 3% and 15%, respectively, in 2014 as compared to 2013.
The Company recorded expenses related to the early extinguishment of debt of $137 million in 2014 and
$24 million in 2013.
Consolidated net income attributable to the Company was $1.6 billion in 2015, compared with $1.5 billion
in 2014 and $1.4 billion in 2013.
28
Consolidated Revenue and Expense
Because the Company conducts business in many countries, foreign exchange rate movements may
impact period-to-period comparisons of revenue. Similarly, the revenue impact of acquisitions and
dispositions may affect period-to-period comparisons of revenue. Underlying revenue measures the
change in revenue from one period to another by isolating these impacts. The impact of foreign currency
exchange fluctuations, acquisitions and dispositions, including transfers among businesses and other
items, on the Company’s operating revenues is as follows:
Year Ended
December 31,
(In millions, except percentage figures)
2015
2014
Components of Revenue Change*
% Change
GAAP
Revenue
Currency
Impact
Acquisitions/
Dispositions
Impact
Underlying
Revenue
Risk and Insurance Services
Marsh
Guy Carpenter
Subtotal
Fiduciary Interest Income
$
5,727
$
5,753
1,121
6,848
21
1,154
6,907
24
—
(3)%
(1)%
(7)%
(4)%
(6)%
Total Risk and Insurance Services
6,869
6,931
(1)%
(6)%
Consulting
Mercer
Oliver Wyman Group
Total Consulting
4,313
1,751
6,064
4,350
1,709
6,059
Corporate/Eliminations
(40)
(39)
Total Revenue
$ 12,893
$ 12,951
(1)%
3 %
—
—
(7)%
(6)%
(7)%
(6)%
* Components of revenue change may not add due to rounding.
3 %
(1)%
2 %
2 %
2 %
2 %
2 %
2 %
3%
2%
3%
3%
4%
7%
5%
4%
The following table provides more detailed revenue information for certain of the components presented
above:
Year Ended
December 31,
(In millions, except percentage figures)
2015
2014
Components of Revenue Change*
% Change
GAAP
Revenue
Currency
Impact
Acquisitions/
Dispositions
Impact
Underlying
Revenue
Marsh:
EMEA
Asia Pacific
Latin America
Total International
U.S. / Canada
Total Marsh
Mercer:
Health
Retirement
Investments
Talent
Total Mercer
$
1,848
$
1,980
636
380
2,864
2,863
683
413
3,076
2,677
$
5,727
$
5,753
$
1,558
$
1,553
1,345
1,375
818
592
836
586
$
4,313
$
4,350
(7)%
(7)%
(8)%
(7)%
7 %
—
—
(2)%
(2)%
1 %
(1)%
(10)%
(10)%
(18)%
(11)%
(1)%
(7)%
(3)%
(7)%
(12)%
(7)%
(7)%
1 %
1 %
2 %
1 %
5 %
3 %
(2)%
5 %
2 %
3 %
2 %
2%
2%
8%
3%
3%
3%
6%
—
7%
5%
4%
Underlying revenue measures the change in revenue using consistent currency exchange rates,
excluding the impact of certain items that affect comparability such as: acquisitions, dispositions and
transfers among businesses. The impact of a $37 million gain in 2015 from the disposal of Mercer's
U.S. defined contribution recordkeeping business is included in acquisitions/dispositions in Mercer's
Retirement business.
* Components of revenue change may not add due to rounding.
29
Year Ended
December 31,
Components of Revenue Change*
% Change
GAAP
Revenue
Currency
Impact
Acquisitions/
Dispositions
Impact
Underlying
Revenue
(In millions, except percentage figures)
2014
2013
Risk and Insurance Services
Marsh
Guy Carpenter
Subtotal
Fiduciary Interest Income
$
5,753
$
5,438
1,154
6,907
24
1,131
6,569
27
Total Risk and Insurance Services
6,931
6,596
Consulting
Mercer
Oliver Wyman Group
Total Consulting
4,350
1,709
6,059
4,241
1,460
5,701
6%
2%
5%
5%
3%
17%
6%
(1)%
—
(1)%
(1)%
(1)%
—
(1)%
Corporate /Eliminations
(39)
(36)
Total Revenue
$ 12,951
$ 12,261
6%
(1)%
* Components of revenue change may not add due to rounding.
3%
1%
3%
3%
—
2%
—
2%
4%
2%
4%
3%
3%
15%
6%
5%
The following table provides more detailed revenue information for certain of the components presented
above:
Year Ended
December 31,
(In millions, except percentage figures)
2014
2013
Components of Revenue Change*
% Change
GAAP
Revenue
Currency
Impact
Acquisitions/
Dispositions
Impact
Underlying
Revenue
Marsh:
EMEA
Asia Pacific
Latin America
Total International
U.S. / Canada
Total Marsh
Mercer:
Health
Retirement
Investments
Talent
Total Mercer
$
1,980
$
1,902
683
413
3,076
2,677
659
392
2,953
2,485
$
5,753
$
5,438
$
1,553
$
1,511
1,375
1,344
836
586
780
606
$
4,350
$
4,241
4 %
4 %
5 %
4 %
8 %
6 %
3 %
2 %
7 %
(3)%
3 %
—
(4)%
(10)%
(2)%
(1)%
(1)%
(1)%
—
(3)%
(2)%
(1)%
1%
—
6%
1%
6%
3%
—
—
1%
—
—
3 %
7 %
10 %
5 %
3 %
4 %
3 %
2 %
9 %
(1)%
3 %
Underlying revenue measures the change in revenue using consistent currency exchange rates,
excluding the impact of certain items that affect comparability such as: acquisitions, dispositions and
transfers among businesses.
* Components of revenue change may not add due to rounding.
Revenue
Consolidated revenue was $12.9 billion in 2015, a slight decrease from last year, but an increase of 4%
on an underlying basis. Revenue in the Risk and Insurance Services segment decreased 1% in 2015
compared with 2014, but increased 3% on an underlying basis. Revenue increased 3% and 2% on an
underlying basis at Marsh and Guy Carpenter, respectively, as compared to 2014. The Consulting
30
segment's revenue was flat compared to 2014, but increased 5% on an underlying basis. Mercer and
Oliver Wyman's revenue increased 4% and 7% on an underlying basis, respectively, compared to 2014.
Consolidated revenue of $13 billion in 2014 increased 6%, or 5% on an underlying basis, compared with
$12.3 billion in 2013. Revenue in the Risk and Insurance Services segment increased 5% in 2014
compared with 2013, or 3% on an underlying basis, with underlying revenue growth of 4% at Marsh and
2% at Guy Carpenter. The Consulting segment's revenue increased 6% on both a reported and
underlying basis. On an underlying basis, Mercer's revenue was up 3% in 2014 compared with 2013,
while revenue of the Oliver Wyman Group increased 15%.
Operating Expense
Consolidated operating expenses decreased 2% in 2015 compared with the same period in 2014, but
increased 3% on an underlying basis. The increase in underlying expenses primarily reflects higher base
salary, bonus, and higher defined benefit and defined contribution plan costs ("retirement benefit costs"),
partly offset by the impact of the net benefit from the termination of the Company's post-65 retiree medical
reimbursement plan in the U.S. (the "RRA Plan").
Consolidated operating expenses increased 5% in 2014 compared with the same period in 2013 and 4%
on an underlying basis. The increase in underlying expenses primarily reflects higher incentive
compensation, facilities and software amortization costs, partly offset by lower pension costs.
Risk and Insurance Services
In the Risk and Insurance Services segment, the Company’s subsidiaries and other affiliated entities act
as brokers, agents or consultants for insureds, insurance underwriters and other brokers in the areas of
risk management, insurance broking and insurance program management services, primarily under the
name of Marsh; and engage in reinsurance broking, catastrophe and financial modeling services and
related advisory functions, primarily under the name of Guy Carpenter.
Marsh and Guy Carpenter are compensated for brokerage and consulting services primarily through fees
paid by clients and/or commissions paid out of premiums charged by insurance and reinsurance
companies. Commission rates vary in amount depending upon the type of insurance or reinsurance
coverage provided, the particular insurer or reinsurer, the capacity in which the broker acts and
negotiations with clients. Revenues can be affected by premium rate levels in the insurance/reinsurance
markets, the amount of risk retained by insurance and reinsurance clients themselves and by the value of
the risks that have been insured since commission-based compensation is frequently related to the
premiums paid by insureds/reinsureds. In many cases, fee compensation may be negotiated in advance,
based on the type of risk, coverage required, and service provided by the Company and ultimately placed
into the insurance market or retained by the client. The trends and comparisons of revenue from one
period to the next can be affected by changes in premium rate levels, fluctuations in client risk retention,
and increases or decreases in the value of risks that have been insured, as well as new and lost
business, and the volume of business from new and existing clients.
Marsh also receives compensation from insurance companies. This compensation includes, among other
things, payment for consulting and analytics services provided to insurers; administrative and other
services provided to or on behalf of insurers (including services relating to the administration and
management of quota share, panels and other facilities in which insurers participate); and contingent
commissions. Marsh and Guy Carpenter receive interest income on certain funds (such as premiums and
claims proceeds) held in a fiduciary capacity for others. The investment of fiduciary funds is regulated by
state and other insurance authorities. These regulations typically require segregation of fiduciary funds
and limit the types of investments that may be made with them. Interest income from these investments
varies depending on the amount of funds invested and applicable interest rates, both of which vary from
time to time. For presentation purposes, fiduciary interest is segregated from the other revenues of Marsh
and Guy Carpenter and separately presented within the segment, as shown in the revenue by segments
charts earlier in this MD&A.
31
The results of operations for the Risk and Insurance Services segment are presented below:
(In millions of dollars)
Revenue
Compensation and Benefits
Other Operating Expenses
Operating Expenses
Operating Income
Operating Income Margin
Revenue
2015
6,869
3,629
1,701
5,330
1,539
$
$
2014
6,931
3,781
1,641
5,422
1,509
2013
6,596
3,618
1,557
5,175
1,421
$
$
$
$
22.4%
21.8%
21.5%
Revenue in the Risk and Insurance Services segment decreased 1%, but increased 3% on an underlying
basis, in 2015 compared with 2014.
In Marsh, revenue of $5.7 billion, was essentially flat on a reported basis in 2015 as compared to 2014,
reflecting a 3% increase on an underlying basis and a 3% increase from acquisitions, offset by a 7%
decrease resulting from the impact of foreign currency translation. The underlying revenue increase
reflects growth in all major geographies. International operations had underlying revenue growth of 3%
reflecting increases of 8% in Latin America, 2% in Asia Pacific and 2% in EMEA, while U.S./Canada
increased 3%.
Guy Carpenter’s revenue decreased 3% to $1.1 billion in 2015 compared with 2014, but increased 2% on
an underlying basis.
Fiduciary interest income was $21 million in 2015 compared to $24 million in 2014 due to lower average
invested funds combined with lower interest rates.
The Risk and Insurance Services segment completed thirteen acquisitions during 2015. Acquisition
details can be found in Note 4 to the consolidated financial statements.
Revenue in the Risk and Insurance Services segment increased 5%, or 3% on an underlying basis, in
2014 compared with 2013.
In Marsh, revenue grew to $5.8 billion or 6% in 2014 as compared to 2013, reflecting a 4% increase on
an underlying basis and a 3% increase from acquisitions, partly offset by a 1% decrease resulting from
the impact of foreign currency translation. The underlying revenue increase reflects growth in all major
geographies driven by strong new business, particularly in countries such as the U.S., Canada, and the
U.K., as well as in Africa. International operations had underlying revenue growth of 5% reflecting
increases of 10% in Latin America, 7% in Asia Pacific and 3% in EMEA, while U.S./Canada increased
3%.
Guy Carpenter’s revenue increased 2% to $1.2 billion in 2014 compared with 2013 on both a reported
and an underlying basis, reflecting growth across the U.S., U.K. Facultative, Asia and Global Specialties
such as Aviation and Marine.
Fiduciary interest income was $24 million in 2014 compared to $27 million in 2013 due to lower average
invested funds combined with lower interest rates.
The Risk and Insurance segment completed fifteen acquisitions during 2014.
Expense
Expenses in the Risk and Insurance Services segment decreased 2% on a reported basis, but increased
2% on an underlying basis, in 2015 compared with 2014. The impact of foreign currency translation
reduced expenses by 7%, partly offset by a 3% increase related to acquisitions. The increase in
underlying expenses reflects higher base salaries, incentive compensation and retirement benefit costs,
higher amortization of intangible assets and charges for adjustments to acquisition-related contingent
consideration liabilities, partly offset by the impact of the net benefit from the termination of the RRA plan.
Expenses in the Risk and Insurance Services segment increased 5% on a reported basis and 3% on an
underlying basis in 2014 compared with 2013. The increase in expenses on an underlying basis is
32
primarily due to higher base salaries, incentive compensation, facilities and intangible asset amortization
expenses, partly offset by lower defined benefit pension costs.
Consulting
The Company conducts business in its Consulting segment through two main business groups. Mercer
provides consulting expertise, advice, services and solutions in the areas of health, retirement, talent and
investments. Oliver Wyman Group provides specialized management, economic and brand consulting
services.
The major component of revenue in the Consulting business is fees paid by clients for advice and
services. Mercer, principally through its health line of business, also earns revenue in the form of
commissions received from insurance companies for the placement of group (and occasionally individual)
insurance contracts, primarily life, health and accident coverages. Revenue for Mercer’s investment
management business and certain of Mercer’s defined contribution administration services consists
principally of fees based on assets under management and/or administration.
Revenue in the Consulting segment is affected by, among other things, global economic conditions,
including changes in clients’ particular industries and markets. Revenue is also affected by competition
due to the introduction of new products and services, broad trends in employee demographics, including
levels of employment, the effect of government policies and regulations, and fluctuations in interest and
foreign exchange rates. Revenues from the provision of investment management services and retirement
trust and administrative services are significantly affected by the level of assets under management and
securities market performance.
Reimbursable expenses incurred by professional staff in the generation of revenue and sub-advisory fees
incurred by the majority of funds are included on a gross basis in the investment management business in
revenue and the related expenses are included in other operating expenses.
The results of operations for the Consulting segment are presented below:
(In millions of dollars)
Revenue
Compensation and Benefits
Other Operating Expenses
Operating Expenses
Operating Income
Operating Income Margin
Revenue
$
$
2015
6,064
3,354
1,635
4,989
1,075
17.7%
$
$
2014
6,059
3,398
1,665
5,063
996
16.4%
$
$
2013
5,701
3,269
1,587
4,856
845
14.8%
Consulting revenue in 2015, was essentially flat compared to 2014, reflecting a 5% increase on an
underlying basis and a 2% increase related to acquisitions, offset by a 7% decrease from the impact of
foreign currency translation. Mercer’s revenue was $4.3 billion in 2015, a decrease of 1%, but an increase
of 4% on an underlying basis. The year over year revenue change also reflects an increase of 2% from
acquisitions/dispositions, offset by a decrease of 7% from the impact of foreign currency translation.
Mercer's revenue includes a $37 million gain from the disposal of its U.S. defined contribution
recordkeeping business, and is reflected in the 2% impact from acquisitions/dispositions. The underlying
revenue growth reflects an increase in Investments of 7%, Health of 6% and Talent of 5%, while
Retirement remained flat. Oliver Wyman’s revenue increased 3% in 2015 compared to 2014, reflecting an
increase of 7% on an underlying basis and a 2% increase from acquisitions, partly offset by a decrease of
6% from the impact of foreign currency translation.
The Consulting segment completed eight acquisitions during 2015. Acquisition details can be found in
Note 4 to the consolidated financial statements.
Consulting revenue in 2014 increased 6% on both a reported and underlying basis as compared to 2013.
Mercer’s revenue was $4.4 billion in 2014, an increase of 3% on both a reported and underlying basis,
partly offset by a 1% decrease due to the impact of foreign currency translation. The underlying revenue
growth reflects an increase in Investments of 9%, Health of 3% and Retirement of 2%, partly offset by a
33
decrease in Talent of 1%. Oliver Wyman’s revenue increased 17% in 2014 compared to 2013, or 15% on
an underlying basis, as all industry sectors contributed to this growth. On a geographic basis, the revenue
growth was attributable to both North America and Europe.
The Consulting segment completed six acquisitions during 2014.
During 2014, Mercer acquired a 34% stake in South Africa-based Alexander Forbes Group Holding
Limited ("Alexander Forbes"). The Company’s investment in Alexander Forbes is accounted for using the
equity method of accounting and is included in other assets in the consolidated balance sheets.
Expense
Consulting expenses in 2015 decreased 1%, reflecting increases of 4% in underlying expenses and 1%
related to acquisitions, partly offset by a 6% decrease from the impact of foreign currency translation. The
increase in underlying expenses reflects the impact of higher base salaries and incentive compensation
costs and higher retirement benefit costs, partly offset by the impact of the net benefit from the
termination of the RRA plan.
Consulting expenses in 2014 increased 4% on both a reported and underlying basis compared to 2013.
This increase reflects the impact of higher incentive compensation costs, partly offset by lower defined
benefit pension costs.
Corporate and Other
Corporate expenses in 2015 were $195 million compared to $204 million in 2014. The lower expenses in
2015 were primarily due to the cost of non-recurring corporate initiatives which occurred in 2014,
discussed in more detail below.
Corporate expenses in 2014 were $204 million compared to $190 million in 2013. The increase is
primarily due to corporate initiatives, which include strengthening cyber security protections, expenses
related to strategic investments and corporate transformation efforts, primarily within the HR and Finance
functions.
Discontinued Operations
As part of the disposal transactions for Putnam and Kroll, the Company provided certain indemnities,
primarily related to pre-transaction tax uncertainties and legal contingencies. In accordance with
applicable accounting guidance, liabilities were established related to these indemnities at the time of the
sales and reflected as a reduction of the gain on disposal. Discontinued operations includes charges or
credits resulting from the settlement or resolution of the indemnified matters, as well as adjustments to the
liabilities related to such matters.
On December 31, 2014, an agreement was reached between Putnam and the Massachusetts
Department of Revenue ("DOR") regarding a tax dispute, which was covered under the indemnity
agreement discussed above. The December 2014 agreement was subject to certain approvals, which
included the State Attorney General and the Commissioner of the DOR. In January 2015, all necessary
approvals were received, the agreement was executed and the tax was paid. Concurrently, Putnam and
the Company executed a settlement agreement to resolve all remaining matters under the indemnity
agreement. The Company recorded a gain, net of federal tax, of approximately $28 million in 2014 related
to the settlement with Putnam.
Discontinued operations in 2013 includes estimated costs covered under the indemnity related to the Kroll
sale as well as tax indemnities related to the Putnam sale.
34
Summarized Statements of Income data for discontinued operations are as follows:
For the Years Ended December 31,
(In millions of dollars, except per share figures)
Income (loss) from discontinued operations, net of tax
Disposals of discontinued operations
Income tax (credit) expense
Disposals of discontinued operations, net of tax
Discontinued operations, net of tax
Discontinued operations, net of tax per share
—Basic
—Diluted
Other Corporate Items
Interest
2015
2014
— $
(5)
(5)
—
— $
— $
— $
— $
42
16
26
26
$
0.05
0.04
$
$
2013
—
(4)
(10)
6
6
0.01
0.01
$
$
$
$
Interest income earned on corporate funds amounted to $13 million in 2015 compared with $21 million in
2014, primarily due to a lower level of invested funds in 2015. Interest expense was $163 million in 2015
compared with $165 million in 2014, due to lower average interest rates in 2015 compared with the prior
year, partly offset by higher average debt outstanding during 2015.
Interest income earned on corporate funds amounted to $21 million in 2014 compared with $18 million in
2013. The increase in interest income is due to a higher level of invested funds, partly offset by lower
effective interest rates. Interest expense was $165 million in 2014 compared with $167 million in 2013.
Cost of Extinguishment of Debt
In October 2014, the Company redeemed $230 million of its 2015 notes and $400 million of its 2019
notes. The Company acquired the notes at market value plus a make-whole premium based on the terms
of the original indenture, which exceeded the carrying value of the notes and resulted in a cost of $137
million in the fourth quarter of 2014.
In October 2013, the Company redeemed $250 million of its 2015 notes. The Company acquired the
notes at market value plus a make-whole premium based on the terms of the original indenture, which
exceeded the carrying value of the notes and resulted in a cost of approximately $24 million in the fourth
quarter of 2013.
Investment Income
The caption "Investment income (loss)" in the consolidated statements of income comprises realized and
unrealized gains and losses from investments recognized in current earnings. It includes, when
applicable, other-than-temporary declines in the value of debt and available-for-sale securities and equity
method gains or losses on its investment in private equity funds. The Company's investments may
include direct investments in insurance or consulting companies and investments in private equity funds.
The Company recorded net investment income of $38 million and $37 million in 2015 and 2014,
respectively, primarily related to the general partner carried interest from Trident III. Stonepoint Capital,
the investment manager of Trident III, harvested the remaining two investments of Trident III during the
third quarter of 2015, which resulted in the Company recognizing its remaining deferred performance
fees.
Income Taxes
The Company's consolidated effective tax rate was 29.1%, 28.5% and 30.1% in 2015, 2014 and 2013,
respectively. The tax rate in each year reflects foreign operations which are taxed at rates lower than the
U.S. statutory tax rate. The lower effective tax rate attributed to the Company's foreign operations
primarily reflects lower corporate tax rates that prevail outside of the U.S., net of the U.S. tax impact from
repatriating foreign earnings. In 2015, pre-tax income in the U.K., Canada, Australia, Germany, Bermuda
and Ireland accounted for approximately 60% of the Company's total non-U.S. pre-tax income, with
effective rates in those countries of 22% (excluding the non-cash deferred tax impact of U.K. tax
35
legislation enacted in 2015), 27%, 30%, 31%, 1% and 12%, respectively. Under current U.S. tax law, the
Company anticipates its non-U.S. operations will continue to incur taxes at rates below the U.S. federal
tax rate of 35%. The Company's U.S. revenue over the past three years has been approximately 46% of
total revenue, while over that period the pre-tax income from U.S. locations varied from 15% to 30% of
total pre-tax income.
As a U.S.-domiciled parent holding company, Marsh & McLennan Companies, Inc. is the issuer of
essentially all of the Company's external indebtedness, and incurs the related interest expense in the U.S.
Further, most senior executive and oversight functions are conducted in the U.S. and the associated
costs are incurred primarily in the United States.
The effective tax rate may vary significantly from period to period for the foreseeable future. It is sensitive
to the geographic mix and repatriation of the Company's earnings, which may result in higher or lower tax
rates. A proportional increase in U.S. pre-tax income will tend to increase the effective tax rate because
U.S. federal and state corporate tax rates exceed tax rates applicable outside the U.S. Losses in certain
jurisdictions cannot be offset by earnings from other operations, and may require valuation allowances
that affect the rate, depending on estimates of the realizability of associated deferred tax assets. The
effective tax rate is also sensitive to changes in unrecognized tax benefits, including the impact of settled
tax audits and expired statutes of limitation.
The realization of deferred tax assets depends on generating future taxable income during the periods in
which the tax benefits are deductible or creditable. Tax liabilities are determined and assessed
jurisdictionally by legal entity or filing group. Certain taxing jurisdictions allow or require combined or
consolidated tax filings. The Company assessed the realizability of its deferred tax assets and considered
all available evidence, including the existence of a recent history of losses, placing particular weight on
evidence that could be objectively verified. A valuation allowance was recorded to reduce deferred tax
assets to the amount that the Company believes is more likely than not to be realized.
Changes in tax laws or tax rulings in any of the jurisdictions in which we operate could have a significant
adverse impact on our effective tax rate.
Liquidity and Capital Resources
The Company is organized as a holding company, a legal entity separate and distinct from its operating
subsidiaries. As a holding company without significant operations of its own, the Company is dependent
upon dividends and other payments from its operating subsidiaries to meet its obligations for paying
principal and interest on outstanding debt obligations, for paying dividends to stockholders, for share
repurchases and for corporate expenses. We also provide financial support to our operating subsidiaries
for acquisitions, investments and certain parts of their business that require liquidity, such as the capital
markets raising business of Guy Carpenter. Other sources of liquidity include borrowing facilities
discussed below in financing cash flows.
The Company derives a significant portion of its revenue and operating profit from operating subsidiaries
located outside of the United States. Funds from the Company’s operating subsidiaries located outside of
the United States are regularly repatriated to the United States out of annual earnings. At December 31,
2015, the Company had approximately $800 million of cash and cash equivalents in its foreign
operations, substantially all of which is considered to be permanently invested in those operations to fund
foreign investments and working capital needs. At the current time, the Company does not intend to
repatriate any of this cash. The non-U.S. cash and cash equivalents considered permanently reinvested
includes $191 million of operating funds required to be maintained for regulatory requirements or as
collateral under certain captive insurance arrangements. The Company expects to continue its practice of
repatriating foreign funds out of current annual earnings. While management does not foresee a need to
repatriate the funds which are currently deemed permanently invested, if facts or circumstances change,
management could elect to repatriate them, if necessary, which could result in higher effective tax rates in
the future. During 2015, the Company recorded foreign currency translation adjustments which reduced
net equity by $643 million. Continued strengthening of the U.S. dollar against foreign currencies would
further reduce the translated U.S. dollar value of the Company’s net investments in its non-U.S.
subsidiaries, as well as the translated U.S. dollar value of cash repatriations from those subsidiaries.
36
Cash on our consolidated balance sheets includes funds available for general corporate purposes. Funds
held on behalf of clients in a fiduciary capacity are segregated and shown separately in the consolidated
balance sheets as an offset to fiduciary liabilities. Fiduciary funds cannot be used for general corporate
purposes, and should not be considered as a source of liquidity for the Company.
Operating Cash Flows
The Company generated $1.9 billion of cash from operations in 2015, compared with $2.1 billion in 2014.
These amounts reflect the net income reported by the Company during those periods, excluding gains or
losses from investments, cost of extinguishment of debt and the disposition of businesses, adjusted for
non-cash charges such as depreciation and amortization and changes in working capital which relate,
primarily, to the timing of payments for accrued liabilities or receipts of assets.
Pension-Related Items
During 2015, the Company contributed $29 million to its U.S. pension plans and $166 million to non-U.S.
pension plans. In 2014, the Company contributed $25 million to U.S. plans and $156 million to non-U.S.
plans.
In the U.S., contributions to the tax-qualified defined benefit plans are based on ERISA guidelines and the
Company generally expects to maintain a funded status of 80% or more of the liability determined under
the ERISA guidelines. The pension stabilization provisions included in the "Moving Ahead for Progress in
the 21st Century Act", enacted on July 6, 2012, changed the methodology for determining the discount
rate used for calculating plan liabilities under ERISA, which determines, in part, the funding requirements.
After considering the impact of the pension funding stabilization provisions discussed above, there was
no ERISA funding requirement for the U.S. qualified plan in 2015. The Company made a $0.2 million
contribution to its tax-qualified U.S. pension plan in the first quarter of 2014. There currently is no ERISA
funding requirement for the U.S. qualified plan for 2016. The Company expects to fund approximately $26
million to its non-qualified U.S. pension plans in 2016.
The Company continues to manage the cost and assess the competitiveness of its benefits programs,
and also to manage the risks related to its defined benefit pension plan liabilities. Effective September 1,
2015, the Company divided its U.S. qualified defined benefit plan. The existing plan was amended to
cover only the retirees currently receiving benefits and terminated vested participants as of August 1,
2015. The Company's active participants as of that date were transferred into a newly established, legally
separate qualified defined benefit plan. The benefits provided to the plans’ participants were unchanged.
As a result of the plan amendment and establishment of the new plan, the Company re-measured the
assets and liabilities of the two plans, as required under U.S. GAAP, based on assumptions and market
conditions at the amendment date. Net periodic pension expense in 2015 includes the weighted average
costs of the December 31, 2014 measurement and the September 1, 2015 re-measurement.
Effective August 1, 2015, the Company amended its Ireland defined benefit pension plans to close those
plans to future benefit accruals and replaced those plans with a defined contribution arrangement. The
Company re-measured the assets and liabilities of the plans, based on assumptions and market
conditions on the amendment date.
The Company has a large number of non-U.S. defined benefit pension plans, the largest of which are in
the U.K., which comprise approximately 83% of non-U.S. plan assets. Contribution rates for non-U.S.
plans are generally based on local funding practices and statutory requirements, which may differ
significantly from measurements under U.S. GAAP. In the U.K., contributions to defined benefit pension
plans are determined through a negotiation process between the Company and the plans' trustee that
typically occurs every three years in conjunction with the actuarial valuation of the plans. This process is
governed by U.K. pension regulations. The assumptions that result from the funding negotiations are
different from those used for U.S. GAAP and currently result in a lower funded status than under U.S.
GAAP. In March 2014, the Company and the Trustee of the U.K. Defined Benefits Plans agreed to a
funding deficit recovery plan for the U.K. defined benefit pension plans. The current agreement with the
Trustee sets out the annual deficit contributions which would be due based on the deficit at December 31,
2012. The funding level is subject to re-assessment, in most cases on November 1st of each year. If the
funding level on November 1st is sufficient, no deficit funding contributions will be required in the following
year, and the contribution amount will be deferred. As part of a long-term strategy, which depends on
37
having greater influence over asset allocation and overall investment decisions, the Company has agreed
to support annual deficit contributions by the U.K. operating companies under certain circumstances, up
to GBP 450 million over a seven-year period ("contingent guarantee agreement").
The Company contributed $51 million to the U.K. plans in 2015. The U.K. employers also contribute an
expense allowance each year of approximately $9 million. Based on the funding test carried out at
November 1, 2015, the Company contributions to the U.K. plans in 2016 are expected to be
approximately $100 million, including the expense allowance.
In the aggregate, the Company expects to contribute approximately $191 million to its non-U.S. defined
benefit plans in 2016, comprising approximately $91 million to plans outside of the U.K. and $100 million
to the U.K. plans.
Funding amounts may be influenced by future asset performance, the level of discount rates and other
variables impacting the funded status of the plan.
After completion of a consultation period with affected colleagues, in January 2014, the Company
amended its U.K. defined benefit pension plans to close those plans to future benefit accruals effective
August 1, 2014 and replaced those plans, along with its existing defined contribution plans, with a new,
comprehensive defined contribution arrangement. This change resulted in a curtailment of the U.K.
defined benefit plans, and as required under GAAP, the Company re-measured the defined benefit plans’
assets and liabilities at the amendment date, based on assumptions and market conditions at that date.
The Company recognized a curtailment gain of $65 million in the first quarter of 2014, primarily resulting
from the recognition of the remaining unamortized prior service credit related to a plan amendment made
in December 2012. This gain was mostly offset by the cost of a transition benefit to certain employees
most impacted by the amendment.
The year-over-year change in the funded status of the Company's pension plans is impacted by the
difference between actual and assumed results, particularly with regard to return on assets, and changes
in the discount rate, as well as the amount of Company contributions, if any. Unrecognized actuarial
losses were approximately $1.8 billion and $2.9 billion at December 31, 2015 for the U.S. plans and non-
U.S. plans, respectively, compared with $1.7 billion and $3.2 billion at December 31, 2014. The increase
in the U.S. was due to the increase in the discount rate, partially offset by negative returns on plan assets.
The decrease in the non-U.S. plans was primarily due to the impact of increases in the discount rates and
actual returns on plan assets in 2015 that were lower than the estimated long-term rate of return on plan
assets. In the past several years, the amount of actuarial losses has been significantly impacted, both
positively and negatively, by actual asset performance and changes in discount rates. The discount rate
used to measure plan liabilities increased in both the U.S. and the U.K. (the Company's largest plans) in
2015 after decreasing in 2014. The discount rate increased in 2013 following decreases in each of the
four years from 2009 to 2012. An increase in the discount rate decreases the measured plan benefit
obligation, resulting in actuarial gains, while a decrease in the discount rate increases the measured plan
obligation, resulting in actuarial losses. During 2015, the Company's defined benefit pension plan assets
had a loss of 3.9% in the U.S. and gain of 1.2% in the U.K. During 2014, the Company's defined benefit
pension plan assets had actual returns of 9.8% and 19.4% in the U.S. and U.K., respectively, and in 2013,
actual returns of 12.6%, and 8.6% in the U.S. and U.K., respectively.
Overall, based on the measurement at December 31, 2015, expenses related to the Company’s defined
benefit pension plans are expected to decrease in 2016 by approximately $165 million from the 2015
expenses of $82 million. This is driven by expense decreases of approximately $80 million in U.S. plans
and $85 million in non-U.S. plans. The expense decrease in the U.S. plans results primarily from an
increase in the discount rates used to measure plan liabilities and costs and the impact of an increase in
the length of the period over which actuarial gains and losses are amortized, moving to average life
expectancy for a U.S. plan that has substantially all inactive members. The decrease in the Company’s
non-U.S. defined benefit plans is due to generally higher discount rates used to measure plan liabilities
and costs, the impact of the amortization period for actuarial gains and losses moving to average life
expectancy for plans in Ireland that were frozen and have substantially all inactive members, and a
change in how the Company estimates the service and interest cost components of net periodic benefit
costs (described in more detail below), partly offset by lower estimated returns to be earned on plan
assets.
38
Historically, service and interest costs were estimated using a single weighted average discount rate
derived from the yield curves used to measure the benefit obligations at the beginning of the period. For
2016, the Company has changed the approach used to estimate the service and interest cost
components of net periodic benefit cost for its significant non-U.S. plans. This change in approach was
made to improve the correlation between the projected benefit cash flows and the corresponding yield
curve spot rates and to provide a more precise measurement of service and interest costs. The change
does not impact the measurement of the plans’ total projected benefit obligation. The Company has
accounted for this change as a change in estimate, that will be applied prospectively beginning in 2016.
As a result of this change, service and interest cost in 2016 are expected to be approximately $45 million
lower than if the prior approach were used in 2016. This amount is included in the $85 million decrease
for non-U.S. plans described above.
The Company’s accounting policies for its defined benefit pension plans, including the selection of and
sensitivity to assumptions, are discussed below under Management’s Discussion of Critical Accounting
Policies. For additional information regarding the Company’s retirement plans, see Note 8 to the
consolidated financial statements.
In March 2015, the Company amended its U.S. Post-65 retiree medical reimbursement plan (the "RRA
plan"), resulting in its termination, with benefits to certain participants to be paid through December 31,
2016. As a result of the termination of the RRA plan, the Company recognized a net credit of
approximately $125 million in the first quarter of 2015.
Financing Cash Flows
Net cash used for financing activities was $906 million in 2015 compared with $968 million used in 2014.
Debt
The Company increased outstanding debt by approximately $1.0 billion in 2015 and $426 million in 2014.
In September 2015, the Company issued $600 million of 3.75% 10.5-year senior notes. The Company
used the net proceeds for general corporate purposes.
In March 2015, the Company issued $500 million of 2.35% five-year senior notes. The Company used the
net proceeds for general corporate purposes.
In September 2014, the Company issued $300 million of 2.35% five-year senior notes and $500 million of
3.50% 10.5-year senior notes. In October 2014, a significant portion of the net proceeds of this offering
was used to redeem $630 million of debt, including $230 million of 5.75% senior notes due in September
2015 and $400 million of 9.25% senior notes due in 2019. Total cash outflow related to this transaction
was approximately $765 million, including a $137 million cost for early redemption, which was reflected as
a charge in the consolidated statements of income in the fourth quarter of 2014.
During the second quarter of 2014, the Company issued $600 million of 3.5% ten-year senior notes. The
net proceeds of this offering were used for general corporate purposes, including the repayment of $320
million of 5.375% senior notes that matured in July 2014.
In September 2013, the Company issued $250 million of 2.55% five-year senior notes and $250 million of
4.05% ten-year senior notes. The net proceeds of this offering were used for general corporate purposes,
which included a partial redemption of $250 million of the outstanding principal amount of the existing
5.75% senior notes due 2015. The redemption settled in October 2013 with a total cash outflow of
approximately $275 million, including a $24 million cost for early redemption.
Acquisitions
During 2015, the Company paid $47 million of contingent payments related to acquisitions made in prior
years. These payments are split between financing and operating cash flows in the consolidated
statements of cash flows. The portion of these payments that is reflected as a financing activity is $13
million, which represents payments related to the contingent consideration liability that was recorded on
the date of acquisition. Payments related to increases in the contingent consideration liability subsequent
to the date of acquisition, which were $34 million in 2015, are reflected as operating cash flows.
Remaining estimated future contingent consideration payments of $309 million for acquisitions completed
39
in 2015 and in prior years are included in accounts payable and accrued liabilities or other liabilities in the
consolidated balance sheet at December 31, 2015. The Company paid deferred purchase consideration
related to prior years' acquisitions of $36 million, $25 million and $15 million for the years ended
December 31, 2015, 2014 and 2013, respectively. Remaining deferred cash payments of approximately
$143 million are included in accounts payable and accrued liabilities or other liabilities in the consolidated
balance sheet at December 31, 2015.
In 2014, the Company paid $42 million of contingent payments related to acquisitions made in prior
periods, of which $30 million was reported as financing cash flows and $12 million as operating cash
flows. In 2013, the Company made $17 million of contingent payments related to acquisitions made in
prior periods.
Credit Facilities
On November 24, 2015, the Company and certain of its subsidiaries amended its $1.2 billion facility,
discussed below, into a new $1.5 billion multi-currency five-year unsecured revolving credit facility. The
interest rate on this facility is based on LIBOR plus a fixed margin which varies with the Company's credit
ratings. This facility expires in November 2020 and requires the Company to maintain certain coverage
and leverage ratios which are tested quarterly. There were no borrowings outstanding under this facility at
December 31, 2015.
The Company and certain of its subsidiaries previously maintained a $1.2 billion multi-currency five-year
revolving credit facility. The facility was previously due to expire in March 2019 and was in effect until
November 2015. There were no borrowings outstanding under this facility at the time it was amended.
The Company has a $150 million uncommitted bank credit line. There were no borrowings under this
facility at December 31, 2015.
In December 2012, the Company closed on a $50 million, three-year delayed draw term loan facility. The
interest rate on this facility was based on LIBOR plus an agreed fixed margin which varied with the
Company's credit ratings. The loan was repaid and the facility was terminated on October 30, 2015.
The Company's senior debt is currently rated A- by Standard & Poor's and Baa1 by Moody's. The
Company's short-term debt is currently rated A-2 by Standard & Poor's and P-2 by Moody's. The
Company carries a stable outlook from both firms.
The Company also maintains other credit facilities, guarantees and letters of credit with various banks,
primarily related to operations located outside the United States, aggregating $229 million at
December 31, 2015 and $260 million at December 31, 2014. There was $0.4 million outstanding
borrowings under these facilities at December 31, 2015 and $0.6 million outstanding borrowings under
these facilities at December 31, 2014.
Share Repurchases
In May 2015, the Board of Directors renewed the Company's share repurchase program, allowing
management to buy back up to $2 billion of shares going forward. During 2015, the Company
repurchased 24.8 million shares of its common stock for total consideration of $1.4 billion at an average
price per share of $56.46. As of December 31, 2015, the Company remained authorized to purchase
additional shares of its common stock up to a value of approximately $1.2 billion. There is no time limit on
this authorization. During 2014, the Company repurchased 15.5 million shares of its common stock for
total consideration of $800 million at an average price per share of $51.44.
Dividends
The Company paid total dividends of $632 million in 2015 ($1.18 per share), $582 million in 2014 ($1.06
per share) and $533 million in 2013 ($0.96 per share).
40
Investing Cash Flows
Net cash used for investing activities amounted to $1.3 billion in 2015 compared with $1.2 billion used for
investing activities in 2014.
The Company made 21 acquisitions in 2015. Cash used for these acquisitions, net of cash acquired, was
$952 million.
On June 23, 2014, Mercer acquired 34% of the common shares of South Africa-based Alexander Forbes
Group Holdings Limited ("Alexander Forbes"). Mercer purchased its stake in Alexander Forbes in two
tranches at 7.50 South African Rand per share at an aggregate purchase price of approximately $300
million. The investment in Alexander Forbes is accounted for using the equity method and is included in
other assets in the consolidated balance sheets.
The Company made 21 acquisitions in 2014. Cash used for these acquisitions, net of cash acquired, was
$554 million.
The Company received proceeds from distributions on its Investment in Trident II of $100 million in 2013.
Trident II fully harvested all its portfolio investments and made final distributions to partners during the
fourth quarter of 2013.
The Company’s additions to fixed assets and capitalized software, which amounted to $325 million in
2015 and $368 million in 2014, primarily relate to computer equipment purchases, the refurbishing and
modernizing of office facilities and software development costs.
On February 24, 2015, Mercer purchased shares of common stock of Benefitfocus (NASDAQ:BNFT)
constituting approximately 9.9% of BNFT's outstanding capital stock as of the acquisition date. The
purchase price for the BNFT shares and certain other rights and other consideration was approximately
$75 million.
The Company has commitments for potential future investments of approximately $54 million in four
private equity funds that invest primarily in financial services companies.
Commitments and Obligations
The following sets forth the Company’s future contractual obligations by the types identified in the table
below as of December 31, 2015:
Contractual Obligations
(In millions of dollars)
Current portion of long-term debt
Long-term debt
Interest on long-term debt
Net operating leases
Service agreements
Other long-term obligations
Purchase commitments
Total
Total
$
12 $
4,433
1,496
2,149
284
508
13
8,895 $
$
Payment due by Period
Within
1 Year
1-3
Years
4-5
Years
12 $
—
166
325
172
143
13
831 $
— $
— $
525
321
566
101
310
—
1,823 $
827
289
416
9
50
—
1,591 $
After 5
Years
—
3,081
720
842
2
5
—
4,650
The above does not include the liability for unrecognized tax benefits of $74 million as the Company is
unable to reasonably predict the timing of settlement of these liabilities, other than approximately $3
million that may become payable during 2016. The above does not include the indemnified liabilities
discussed in Note 15 as the Company is unable to reasonably predict the timing of settlement of these
liabilities. The above does not include net pension liabilities of approximately $1.9 billion because the
timing and amount of ultimate payment of such liability is dependent upon future events, including, but not
limited to, future returns on plan assets and changes in the discount rate used to measure the liabilities.
The amounts of estimated future benefits payments to be made from pension plan assets are disclosed in
Note 8 to the consolidated financial statements. In 2016, the Company expects to contribute
approximately $26 million and $191 million to its U.S. and non-U.S. pension plans, respectively.
41
Management’s Discussion of Critical Accounting Policies
The preparation of financial statements in conformity with accounting principles generally accepted in the
United States ("GAAP") requires management to make estimates and judgments that affect reported
amounts of assets, liabilities, revenue and expenses, and disclosure of contingent assets and liabilities.
Management considers the policies discussed below to be critical to understanding the Company’s
financial statements because their application places the most significant demands on management’s
judgment, and requires management to make estimates about the effect of matters that are inherently
uncertain. Actual results may differ from those estimates.
Legal and Other Loss Contingencies
The Company and its subsidiaries are subject to numerous claims, lawsuits and proceedings including
claims for errors and omissions ("E&O"). GAAP requires that a liability be recorded when a loss is both
probable and reasonably estimable. Significant management judgment is required to apply this guidance.
The Company utilizes case level reviews by inside and outside counsel, an internal actuarial analysis and
other analyses to estimate potential losses. The liability is reviewed quarterly and adjusted as
developments warrant. In many cases, the Company has not recorded a liability, other than for legal fees
to defend the claim, because we are unable, at the present time, to make a determination that a loss is
both probable and reasonably estimable. Given the unpredictability of E&O claims and of litigation that
could flow from them, it is possible that an adverse outcome in a particular matter could have a material
adverse effect on the Company’s businesses, results of operations, financial condition or cash flow in a
given quarterly or annual period.
In addition, to the extent that insurance coverage is available, significant management judgment is
required to determine the amount of recoveries that are probable of collection under the Company’s
various insurance programs.
Retirement Benefits
The Company maintains qualified and non-qualified defined benefit pension and defined contribution
plans for its eligible U.S. employees and a variety of defined benefit and defined contribution plans for its
eligible non-U.S. employees. The Company’s policy for funding its tax-qualified defined benefit retirement
plans is to contribute amounts at least sufficient to meet the funding requirements set forth in U.S. and
applicable foreign laws.
The Company recognizes the funded status of its over-funded defined benefit pension and retiree medical
plans as a net benefit plan asset and its unfunded and underfunded plans as a net benefit plan liability.
The gains or losses and prior service costs or credits that have not been recognized as components of
net periodic costs are recorded as a component of Accumulated Other Comprehensive Income ("AOCI"),
net of tax, in the Company’s consolidated balance sheets. The gains and losses that exceed specified
corridors are amortized prospectively out of AOCI over a period that approximates the average remaining
service period of active employees, or for plans in which substantially all the participants are inactive,
over the remaining life expectancy of the inactive employees.
The determination of net periodic pension cost is based on a number of assumptions, including an
expected long-term rate of return on plan assets, the discount rate, mortality and assumed rate of salary
increase. Significant assumptions used in the calculation of net periodic pension costs and pension
liabilities are disclosed in Note 8 to the consolidated financial statements. The Company believes the
assumptions for each plan are reasonable and appropriate and will continue to evaluate assumptions at
least annually and adjust them as appropriate.
42
Future pension expense or credits will depend on plan provisions, future investment performance, future
assumptions and various other factors related to the populations participating in the pension plans.
Holding all other assumptions constant, a half-percentage point change in the rate of return on plan
assets and discount rate assumptions would affect net periodic pension cost for the U.S. and U.K. plans,
which together comprise approximately 86% of total pension plan liabilities, as follows:
(In millions of dollars)
Assumed Rate of Return on Plan Assets
Discount Rate
0.5 Percentage
Point Increase
0.5 Percentage
Point Decrease
U.S.
(22) $
(26) $
U.K.
(40) $
(7) $
U.S.
22
29
$
$
U.K.
40
6
$
$
Changing the discount rate and leaving the other assumptions constant may not be representative of the
impact on expense, because the long-term rates of inflation and salary increases are often correlated with
the discount rate. Changes in these assumptions will not necessarily have a linear impact on the net
periodic pension cost.
The Company contributes to certain health care and life insurance benefits provided to its retired
employees. The cost of these post-retirement benefits for employees in the U.S. is accrued during the
period up to the date employees are eligible to retire, but is funded by the Company as incurred. The key
assumptions and sensitivity to changes in the assumed health care cost trend rate are discussed in Note
8 to the consolidated financial statements.
Income Taxes
The Company's tax rate reflects its income, statutory tax rates and tax planning in the various jurisdictions
in which it operates. Significant judgment is required in determining the annual effective tax rate and in
evaluating uncertain tax positions. The Company reports a liability for unrecognized tax benefits resulting
from uncertain tax positions taken or expected to be taken in a tax return. The evaluation of a tax position
is a two-step process. The first step involves recognition. The Company determines whether it is more
likely than not that a tax position will be sustained upon tax examination, including resolution of any
related appeals or litigation, based on only the technical merits of the position. The technical merits of a
tax position derive from both statutory and judicial authority (legislation and statutes, legislative intent,
regulations, rulings, and case law) and their applicability to the facts and circumstances of the tax
position. If a tax position does not meet the more likely than not recognition threshold, the benefit of that
position is not recognized in the financial statements. The second step is measurement. A tax position
that meets the more likely than not recognition threshold is measured to determine the amount of benefit
to recognize in the financial statements. The tax position is measured as the largest amount of benefit
that is greater than 50 percent likely of being realized upon ultimate resolution with a taxing authority.
Uncertain tax positions are evaluated based upon the facts and circumstances that exist at each reporting
period and involve significant management judgment. Subsequent changes in judgment based upon new
information may lead to changes in recognition, derecognition, and measurement. Adjustments may
result, for example, upon resolution of an issue with the taxing authorities, or expiration of a statute of
limitations barring an assessment for an issue.
Tax law requires items be included in the Company's tax returns at different times than the items are
reflected in the financial statements. As a result, the annual tax expense reflected in the consolidated
statements of income is different than that reported in the tax returns. Some of these differences are
permanent, such as expenses that are not deductible in the returns, and some differences are temporary
and reverse over time, such as depreciation expense. Temporary differences create deferred tax assets
and liabilities. Deferred tax liabilities generally represent tax expense recognized in the financial
statements for which payment has been deferred, or expense for which a deduction has been taken
already in the tax return but the expense has not yet been recognized in the financial statements.
Deferred tax assets generally represent items that can be used as a tax deduction or credit in tax returns
in future years for which a benefit has already been recorded in the financial statements. In assessing the
need for and amount of a valuation allowance for deferred tax assets, the Company considers whether it
is more likely than not that some portion or all of the deferred tax assets will not be realized and adjusts
43
the valuation allowance accordingly. The Company evaluates all significant available positive and
negative evidence, including the existence of losses in recent years and its forecast of future taxable
income by jurisdiction, in assessing the need for a valuation allowance. The Company also considers tax
planning strategies that would result in realization of deferred tax assets, and the presence of taxable
income in prior period tax filings in jurisdictions that allow for the carryback of tax attributes pursuant to
the applicable tax law. The underlying assumptions the Company uses in forecasting future taxable
income require significant judgment and take into account the Company's recent performance. The
ultimate realization of deferred tax assets is dependent on the generation of future taxable income during
the periods in which temporary differences or carry-forwards are deductible or creditable. Valuation
allowances are established for deferred tax assets when it is estimated that it is more likely than not that
future taxable income will be insufficient to fully use a deduction or credit in that jurisdiction.
Fair Value Determinations
Goodwill Impairment Testing—The Company is required to assess goodwill and any indefinite-lived
intangible assets for impairment annually, or more frequently if circumstances indicate impairment may
have occurred. The Company performs the annual impairment test for each of its reporting units during
the third quarter of each year. In accordance with applicable accounting guidance, the Company
assesses qualitative factors to determine whether it is necessary to perform the two-step goodwill
impairment test. The Company considered numerous factors, which included that the fair value of each
reporting unit exceeded its carrying value by a substantial margin in its most recent estimate of reporting
unit fair values, whether significant acquisitions or dispositions occurred which might alter the fair value of
its reporting units, macroeconomic conditions and their potential impact on reporting unit fair values,
actual performance compared with budget and prior projections used in its estimation of reporting unit fair
values, industry and market conditions, and the year-over-year change in the Company’s share price.
The Company completed its qualitative assessment in the third quarter of 2015 and concluded that a two-
step goodwill impairment test was not required in 2015 and that goodwill was not impaired.
Share-based Payment
The guidance for accounting for share-based payments requires, among other things, that the estimated
fair value of stock options be charged to earnings. Significant management judgment is required to
determine the appropriate assumptions for inputs such as volatility and expected term necessary to
estimate option values. In addition, management judgment is required to analyze the terms of the plans
and awards granted thereunder to determine if awards will be treated as equity awards or liability awards,
as defined by the accounting guidance.
As of December 31, 2015, there was $11.8 million of unrecognized compensation cost related to stock
option awards. The weighted-average period over which the costs are expected to be recognized is 1.16
years. Also as of December 31, 2015, there was $94.5 million of unrecognized compensation cost related
to the Company’s restricted stock, restricted stock unit and performance stock unit awards. The weighted-
average period over which that cost is expected to be recognized is approximately 1.1 years.
See Note 9 to the consolidated financial statements for additional information regarding accounting for
share-based payments.
New Accounting Pronouncements
Note 1 to the consolidated financial statements contains a summary of the Company’s significant
accounting policies, including a discussion of recently issued accounting pronouncements and their
impact or potential future impact on the Company’s financial results, if determinable, under the sub-
heading "New Accounting Pronouncements".
44
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Market Risk and Credit Risk
Certain of the Company’s revenues, expenses, assets and liabilities are exposed to the impact of interest
rate changes and fluctuations in foreign currency exchange rates and equity markets.
Interest Rate Risk and Credit Risk
Interest income generated from the Company’s cash investments as well as invested fiduciary funds will
vary with the general level of interest rates.
The Company had the following investments subject to variable interest rates:
(In millions of dollars)
Cash and cash equivalents invested in money market funds, certificates of
deposit and time deposits
Fiduciary cash and investments
December 31,
2015
$
$
1,374
4,146
Based on the above balances, if short-term interest rates increased or decreased by 10%, or 6 basis
points, over the course of the year, annual interest income, including interest earned on fiduciary funds,
would increase or decrease by approximately $2 million.
In addition to interest rate risk, our cash investments and fiduciary fund investments are subject to
potential loss of value due to counter-party credit risk. To minimize this risk, the Company and its
subsidiaries invest pursuant to a Board approved investment policy. The policy mandates the preservation
of principal and liquidity and requires broad diversification with counter-party limits assigned based
primarily on credit rating and type of investment. The Company carefully monitors its cash and fiduciary
fund investments and will further restrict the portfolio as appropriate to market conditions. The majority of
cash and fiduciary fund investments are invested in short-term bank deposits and liquid money market
funds.
Foreign Currency Risk
The translated values of revenue and expense from the Company’s international operations are subject to
fluctuations due to changes in currency exchange rates. The non-U.S. based revenue that is exposed to
foreign exchange fluctuations is approximately 51% of total revenue. We periodically use forward
contracts and options to limit foreign currency exchange rate exposure on net income and cash flows for
specific, clearly defined transactions arising in the ordinary course of business. Although the Company
has significant revenue generated in foreign locations which is subject to foreign exchange rate
fluctuations, in most cases both the foreign currency revenue and expenses are in the functional currency
of the foreign location. As such, under normal circumstances, the U.S. dollar translation of both the
revenues and expenses, as well as the potentially offsetting movements of various currencies against the
U.S. dollar, generally tends to mitigate the impact on net operating income of foreign currency risk. If
foreign exchange rates of major currencies (Euro, Sterling, Australian dollar and Canadian dollar) moved
10% in the same direction against the U.S. dollar compared with the foreign exchange rates in 2015, the
Company estimates net operating income would increase or decrease by approximately $50 million. The
Company has exposure to approximately 80 foreign currencies overall. Starting at the end of 2014 and
continuing through 2015, the U.S. dollar strengthened significantly against most currencies, which had a
significant impact on net operating income in 2015. If exchange rates at January 31, 2016 hold constant
throughout 2016, the Company estimates the year-over-year impact from conversion of foreign currency
earnings will reduce full year income by approximately $50 million. In Continental Europe, the largest
amount of revenue from renewals for the Risk & Insurance segment occurs in the first quarter.
Consequently, a significant portion of the year-over-year foreign exchange impact is expected to occur in
the first quarter.
45
Equity Price Risk
The Company holds investments in both public and private companies as well as private equity funds that
invest primarily in financial services companies. Investments of approximately $20 million are classified as
available for sale, approximately $76 million are accounted for using the cost method, which includes the
Company's investment in Benefitfocus, and $347 million are accounted for using the equity method,
which includes the Company's investments in Alexander Forbes. The investments are subject to risk of
changes in market value, which, if determined to be other than temporary, could result in realized
impairment losses. The Company periodically reviews the carrying value of such investments to
determine if any valuation adjustments are appropriate under the applicable accounting pronouncements.
At December 31, 2015, the carrying value of the Company's investment in Alexander Forbes, purchased
at 7.50 South African Rand per share, was approximately $230 million. The market value of the
Company's shares, based on the closing share price of 5.78 Rand per share, was approximately $166
million. During 2015, the share price of Alexander Forbes ranged from 10.38 Rand to 5.32 Rand. The
trading price first dropped below MMC's purchase price at the end of November 2015. The Company
considered several factors related to its investment in Alexander Forbes, including its financial position,
the near- and long-term prospects of Alexander Forbes and the broader South African economy and
capital markets, the length of time and extent to which the market value was below cost, and the
Company’s intent and ability to retain the investment for a sufficient period of time to allow for anticipated
recovery in market value. As a result, the Company determined the investment was not impaired.
Other
A number of lawsuits and regulatory proceedings are pending. See Note 15 to the consolidated financial
statements included in this report.
46
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
MARSH & McLENNAN COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
For the Years Ended December 31,
(In millions, except per share figures)
Revenue
Expense:
Compensation and benefits
Other operating expenses
Operating expenses
Operating income
Interest income
Interest expense
Cost of extinguishment of debt
Investment income
Income before income taxes
Income tax expense
Income from continuing operations
Discontinued operations, net of tax
Net income before non-controlling interests
Less: Net income attributable to non-controlling interests
Net income attributable to the Company
Basic net income per share – Continuing operations
– Net income attributable to the Company
Diluted net income per share – Continuing operations
– Net income attributable to the Company
Average number of shares outstanding – Basic
– Diluted
Shares outstanding at December 31,
2015
2014
2013
$ 12,893 $ 12,951 $ 12,261
7,334
3,140
10,474
2,419
13
(163)
—
38
2,307
671
1,636
—
1,636
37
7,515
3,135
10,650
2,301
21
(165)
(137)
37
2,057
586
1,471
26
1,497
32
7,226
2,958
10,184
2,077
18
(167)
(24)
69
1,973
594
1,379
6
1,385
28
$
$
$
$
$
1,599 $
1,465 $
1,357
3.01 $
3.01 $
2.98 $
2.98 $
531
536
522
2.64 $
2.69 $
2.61 $
2.65 $
545
553
540
2.46
2.47
2.42
2.43
549
558
547
The accompanying notes are an integral part of these consolidated statements.
47
MARSH & McLENNAN COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
For the Years Ended December 31,
(In millions)
Net income before non-controlling interests
Other comprehensive income (loss), before tax:
Foreign currency translation adjustments
Unrealized investment income
Gain (loss) related to pension/post-retirement plans
Other comprehensive (loss) income, before tax
Income tax expense (credit) on other comprehensive (loss)
income
Other comprehensive (loss) income, net of tax
Comprehensive income
Less: Comprehensive income attributable to non-controlling
interests
2015
2014
2013
$ 1,636 $ 1,497
$ 1,385
(639)
1
337
(301)
(527)
—
(1,085)
(1,612)
72
(386)
(373)
(1,226)
(86)
1
1,213
1,128
442
686
1,263
271
2,071
37
32
28
Comprehensive income attributable to the Company
$ 1,226 $
239
$ 2,043
The accompanying notes are an integral part of these consolidated statements.
48
MARSH & McLENNAN COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
December 31,
(In millions, except share figures)
ASSETS
Current assets:
Cash and cash equivalents
Receivables
Commissions and fees
Advanced premiums and claims
Other
Less-allowance for doubtful accounts and cancellations
Net receivables
Other current assets
Total current assets
Goodwill
Other intangible assets
Fixed assets, net
Pension related assets
Deferred tax assets
Other assets
LIABILITIES AND EQUITY
Current liabilities:
Short-term debt
Accounts payable and accrued liabilities
Accrued compensation and employee benefits
Accrued income taxes
Total current liabilities
Fiduciary liabilities
Less – cash and investments held in a fiduciary capacity
Long-term debt
Pension, postretirement and postemployment benefits
Liability for errors and omissions
Other liabilities
Commitments and contingencies
Equity:
Preferred stock, $1 par value, authorized 6,000,000 shares, none issued
Common stock, $1 par value, authorized
1,600,000,000 shares, issued 560,641,640 shares at December 31, 2015 and December 31, 2014
Additional paid-in capital
Retained earnings
Accumulated other comprehensive loss
Non-controlling interests
Less – treasury shares, at cost, 38,743,686 shares at December 31, 2015 and 20,499,596 shares
at December 31, 2014
Total equity
$
The accompanying notes are an integral part of these consolidated statements.
49
2015
2014
$
1,374
$
1,958
3,198
51
309
3,558
(87)
3,471
199
5,044
7,889
1,036
773
1,159
1,138
1,177
3,142
50
280
3,472
(95)
3,377
198
5,533
7,241
692
809
967
1,358
1,193
$
18,216
$
17,793
$
12
$
1,886
1,656
154
3,708
4,146
(4,146)
—
4,402
2,058
318
1,128
—
—
561
861
11,302
(4,220)
89
8,593
(1,991)
6,602
18,216
$
11
1,883
1,633
150
3,677
4,552
(4,552)
—
3,368
2,244
341
1,030
—
—
561
930
10,335
(3,847)
79
8,058
(925)
7,133
17,793
MARSH & McLENNAN COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
For the Years Ended December 31,
(In millions)
Operating cash flows:
2015
2014
2013
Net income before non-controlling interests
$
1,636
$
1,497
$
1,385
Adjustments to reconcile net income to cash provided by operations:
Depreciation and amortization of fixed assets and capitalized software
Amortization of intangible assets
Intangible asset impairment
Adjustments and payments related to contingent consideration liability
Cost of early extinguishment of debt
Provision for deferred income taxes
Gain on investments
(Gain) Loss on disposition of assets
Share-based compensation expense
Changes in assets and liabilities:
Net receivables
Other current assets
Other assets
Accounts payable and accrued liabilities
Accrued compensation and employee benefits
Accrued income taxes
Contributions to pension and other benefit plans in excess of current year
expense/credit
Other liabilities
Effect of exchange rate changes
Net cash provided by operations
Financing cash flows:
Purchase of treasury shares
Proceeds from debt
Repayments of debt
Payments for early extinguishment of debt
Shares withheld for taxes on vested units – treasury shares
Issuance of common stock from treasury shares
Payments of deferred and contingent consideration for acquisitions
Distributions of non-controlling interests
Dividends paid
Net cash used for financing activities
Investing cash flows:
Capital expenditures
Net (purchases) sales of long-term investments
Purchase of equity investment
Proceeds from sales of fixed assets
Dispositions
Acquisitions
Other, net
Net cash used for investing activities
Effect of exchange rate changes on cash and cash equivalents
(Decrease) increase in cash and cash equivalents
Cash and cash equivalents at beginning of period
Cash and cash equivalents at end of period
314
109
—
11
—
178
(38)
(13)
88
(52)
3
(10)
(125)
23
(15)
(231)
(60)
70
302
86
—
19
137
127
(37)
(38)
93
(58)
8
13
45
167
33
(152)
(196)
73
286
72
5
24
24
184
(69)
1
129
(245)
1
(141)
106
(8)
43
(432)
8
(32)
1,888
2,119
1,341
(1,400)
1,091
(61)
—
(49)
224
(49)
(30)
(632)
(906)
(325)
(65)
—
2
71
(952)
4
(800)
1,386
(331)
(765)
(64)
263
(55)
(20)
(582)
(968)
(368)
6
(304)
3
—
(554)
(5)
(1,265)
(1,222)
(301)
(584)
(274)
(345)
(550)
547
(260)
(274)
(79)
352
(9)
(28)
(533)
(834)
(401)
93
—
5
5
(142)
(6)
(446)
(59)
2
1,958
2,303
2,301
$
1,374
$
1,958
$
2,303
The accompanying notes are an integral part of these consolidated statements.
50
MARSH & McLENNAN COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF EQUITY
For the Years Ended December 31,
(In millions, except per share figures)
COMMON STOCK
Balance, beginning and end of year
ADDITIONAL PAID-IN CAPITAL
Balance, beginning of year
Change in accrued stock compensation costs
Issuance of shares under stock compensation plans and employee
stock purchase plans and related tax impact
Balance, end of period
RETAINED EARNINGS
Balance, beginning of year
Net income attributable to the Company
Dividend equivalents declared - (per share amounts: $1.18 in 2015,
$1.06 in 2014, and $0.96 in 2013)
Dividends declared – (per share amounts: $1.18 in 2015, $1.06 in
2014, and $0.96 in 2013)
Balance, end of period
ACCUMULATED OTHER COMPREHENSIVE LOSS
Balance, beginning of year
Other comprehensive (loss) income, net of tax
Balance, end of period
TREASURY SHARES
Balance, beginning of year
Issuance of shares under stock compensation plans and employee
stock purchase plans
Issuance of shares for acquisitions
Purchase of treasury shares
Balance, end of period
NON-CONTROLLING INTERESTS
Balance, beginning of year
Net income attributable to non-controlling interests
Distributions
Other changes
Balance, end of period
TOTAL EQUITY
2015
2014
2013
$
$
561 $
561 $
561
930 $ 1,028 $ 1,107
16
(85)
(15)
(83)
(22)
(57)
$
861 $
930 $ 1,028
$ 10,335 $ 9,452 $ 8,628
1,599
1,465
1,357
(4)
(3)
(6)
(628)
(579)
(527)
$ 11,302 $ 10,335 $ 9,452
$ (3,847) $ (2,621) $ (3,307)
(373)
(1,226)
686
$ (4,220) $ (3,847) $ (2,621)
$
(925) $
(515) $
(447)
334
—
387
3
(1,400)
(800)
$ (1,991) $
(925) $
$
79 $
70 $
37
(30)
3
32
(20)
(3)
$
89 $
79 $
481
1
(550)
(515)
64
28
(28)
6
70
$ 6,602 $ 7,133 $ 7,975
The accompanying notes are an integral part of these consolidated statements.
51
MARSH & McLENNAN COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
1. Summary of Significant Accounting Policies
Nature of Operations: Marsh & McLennan Companies, Inc. (the "Company”), a global professional
services firm, is organized based on the different services that it offers. Under this organizational
structure, the Company’s two business segments are Risk and Insurance Services and Consulting.
The Risk and Insurance Services segment provides risk management activities and insurance broking,
reinsurance broking and insurance program management services for businesses, public entities,
insurance companies, associations, professional services organizations, and private clients. The
Company conducts business in this segment through Marsh and Guy Carpenter.
The Company conducts business in its Consulting segment through two main business groups. Mercer
provides consulting expertise, advice, services and solutions in the areas of health, retirement, talent and
investments. Oliver Wyman Group provides specialized management and economic and brand consulting
services.
Acquisitions impacting the Risk and Insurance Services and Consulting segments are discussed in Note
4 below.
Principles of Consolidation: The accompanying consolidated financial statements include all wholly-
owned and majority-owned subsidiaries. All significant inter-company transactions and balances have
been eliminated.
Fiduciary Assets and Liabilities: In its capacity as an insurance broker or agent, the Company
generally collects premiums from insureds and, after deducting its commissions, remits the premiums to
the respective insurance underwriters. The Company also collects claims or refunds from underwriters on
behalf of insureds. Unremitted insurance premiums and claims proceeds are held by the Company in a
fiduciary capacity. Risk and Insurance Services revenue includes interest on fiduciary funds of $21 million,
$24 million and $27 million in 2015, 2014 and 2013, respectively. The Consulting segment recorded
fiduciary interest income of $4 million, $6 million and $5 million in 2015, 2014 and 2013, respectively.
Since fiduciary assets are not available for corporate use, they are shown in the consolidated balance
sheets as an offset to fiduciary liabilities.
Net uncollected premiums and claims and the related payables were $6.9 billion and $7.3 billion at
December 31, 2015 and 2014, respectively. The Company is not a principal to the contracts under which
the right to receive premiums or the right to receive reimbursement of insured losses arises. Net
uncollected premiums and claims and the related payables are, therefore, not assets and liabilities of the
Company and are not included in the accompanying consolidated balance sheets.
In certain instances, the Company advances premiums, refunds or claims to insurance underwriters or
insureds prior to collection. These advances are made from corporate funds and are reflected in the
accompanying consolidated balance sheets as receivables.
Mercer manages approximately $21 billion of assets in trusts or funds for which Mercer’s management or
trustee fee is considered a variable interest. Mercer is not the primary beneficiary of these trusts or funds.
Mercer’s only variable interest in any of these trusts or funds is its unpaid fees, if any. Mercer’s maximum
exposure to loss of its interests is, therefore, limited to collection of its fees.
Revenue: Risk and Insurance Services revenue includes insurance commissions, fees for services
rendered and interest income on certain fiduciary funds. Insurance commissions and fees for risk transfer
services generally are recorded as of the effective date of the applicable policies or, in certain cases
(primarily in the Company's reinsurance broking operations), as of the effective date or billing date,
whichever is later. A reserve for policy cancellation is provided based on historic and current data on
cancellations. Consideration for fee arrangements covering multiple insurance placements, the provision
of risk management and/or other services are allocated to all deliverables on the basis of their relative
selling prices. Fees for non-risk transfer services provided to clients are recognized over the period in
which the services are provided, using a proportional performance model. Fees resulting from
52
achievement of certain performance thresholds are recorded when such levels are attained and such fees
are not subject to forfeiture.
Consulting revenue includes fees paid by clients for advice and services and commissions from insurance
companies for the placement of individual and group contracts. Fee revenue for engagements where
remuneration is based on time plus out-of-pocket expenses is recognized based on the amount of time
consulting professionals expend on the engagement. For fixed fee engagements, revenue is recognized
using a proportional performance model. Revenue from insurance commissions not subject to a fee
arrangement is recorded over the effective period of the applicable policies. Revenue for asset based
fees is recognized on an accrual basis by applying the daily/monthly rate as contractually agreed with the
client to the applicable net asset value. On a limited number of engagements, performance fees may also
be earned for achieving certain prescribed performance criteria. Such fees are recognized when the
performance criteria have been achieved and, when required, agreed to by the client. Reimbursable
expenses incurred by professional staff in the generation of revenue and sub-advisory fees related to the
majority of funds in the investment management business are included in revenue and the related
expenses are included in other operating expenses.
Cash and Cash Equivalents: Cash and cash equivalents primarily consist of certificates of deposit and
time deposits, with original maturities of three months or less, and money market funds. The estimated
fair value of the Company's cash and cash equivalents approximates their carrying value. The Company
is required to maintain operating funds primarily related to regulatory requirements outside the U.S. or as
collateral under captive insurance arrangements. At December 31, 2015, the Company maintained $209
million related to these regulatory requirements.
Fixed Assets: Fixed assets are stated at cost less accumulated depreciation and amortization.
Expenditures for improvements are capitalized. Upon sale or retirement, the cost and related
accumulated depreciation and amortization are removed from the accounts and any gain or loss is
reflected in income. Expenditures for maintenance and repairs are charged to operations as incurred.
Depreciation of buildings, building improvements, furniture, and equipment is provided on a straight-line
basis over the estimated useful lives of these assets. Furniture and equipment is depreciated over
periods ranging from three to ten years. Leasehold improvements are amortized on a straight-line basis
over the periods covered by the applicable leases or the estimated useful life of the improvement,
whichever is less. Buildings are depreciated over periods ranging from thirty to forty years. The Company
periodically reviews long-lived assets for impairment whenever events or changes indicate that the
carrying value of assets may not be recoverable.
The components of fixed assets are as follows:
December 31,
(In millions of dollars)
Furniture and equipment
Land and buildings
Leasehold and building improvements
Less-accumulated depreciation and amortization
2015
$ 1,133
396
865
2,394
(1,621)
773
$
2014
$ 1,193
401
854
2,448
(1,639)
809
$
Investments: The Company holds investments in private companies and private equity funds.
Investments in private equity funds are accounted for under the equity method of accounting using a
consistently applied three-month lag period adjusted for any known significant changes from the lag
period to the reporting date of the Company. The underlying private equity funds follow investment
company accounting, where investments within the fund are carried at fair value. The Company records in
earnings, investment gains/losses for its proportionate share of the change in fair value of the funds.
Investments using the equity method of accounting are included in other assets in the consolidated
balance sheets.
53
As part of the sale of MMC Capital in 2005, the Company retained the rights to receive certain
performance fees related to the Trident II and Trident III private equity partnerships. The Company
recognizes performance fee income when such fees are no longer subject to forfeiture, which may take a
number of years to resolve. This income is based on the investment performance over the life of each
investment in the private equity fund, and future declines in the fund performance from current levels may
result in forfeiture of such revenue. Since Trident II fully harvested all its portfolio investments and made
final distributions to its partners in 2013, the Company no longer holds any rights to Trident II performance
fees. In 2015, the Company recorded investment income of $38 million compared to $37 million in 2014
and $69 million in 2013. The Company recorded investment income related to its general partner carried
interest from Trident III no longer subject to clawback of $29 million, $31 million and $41 million in 2015,
2014 and 2013, respectively. In 2013, the Company recorded $15 million of general partner carried
interest from Trident II. Stonepoint Capital, the investment manager of Trident III, harvested its remaining
two investments in Trident III in the third quarter of 2015, which resulted in the Company recognizing its
remaining deferred performance fees.
Goodwill and Other Intangible Assets: Goodwill represents acquisition costs in excess of the fair value
of net assets acquired. Goodwill is reviewed at least annually for impairment. The Company performs an
annual impairment test for each of its reporting units during the third quarter of each year. When a step 1
test is performed, fair values of the reporting units are estimated using either a market approach or a
discounted cash flow model. Carrying values for the reporting units are based on balances at the prior
quarter end and include directly identified assets and liabilities as well as an allocation of those assets
and liabilities not recorded at the reporting unit level. As discussed in Note 6, the Company may elect to
assess qualitative factors to determine if a step 1 test is necessary. Other intangible assets, which
primarily consist of customer lists that are not deemed to have an indefinite life, are amortized over their
estimated lives, typically ranging from 10 to 15 years, and reviewed for impairment upon the occurrence
of certain triggering events in accordance with applicable accounting literature. The Company had no
indefinite lived identified intangible assets at December 31, 2015 and 2014.
Capitalized Software Costs: The Company capitalizes certain costs to develop, purchase or modify
software for the internal use of the Company. These costs are amortized on a straight-line basis over
periods ranging from 3 to 10 years. Costs incurred during the preliminary project stage and post
implementation stage, are expensed as incurred. Costs incurred during the application development
stage are capitalized. Costs related to updates and enhancements are only capitalized if they will result in
additional functionality. Capitalized computer software costs of $498 million and $501 million, net of
accumulated amortization of $958 million and $837 million at December 31, 2015 and 2014, respectively,
are included in other assets in the consolidated balance sheets.
Legal and Other Loss Contingencies: The Company and its subsidiaries are subject to a significant
number of claims, lawsuits and proceedings including claims for errors and omissions ("E&O"). The
preparation of financial statements in conformity with accounting principles generally accepted in the
United States ("GAAP") requires that a liability be recorded when a loss is both probable and reasonably
estimable. Significant management judgment is required to apply this guidance. The Company utilizes
case level reviews by inside and outside counsel, an internal actuarial analysis and other analysis to
estimate potential losses. The liability is reviewed quarterly and adjusted as developments warrant. In
many cases, the Company has not recorded a liability, other than for legal fees to defend the claim,
because we are unable, at the present time, to make a determination that a loss is both probable and
reasonably estimable. Given the unpredictability of E&O claims and of litigation that could flow from them,
it is possible that an adverse outcome in a particular matter could have a material adverse effect on the
Company’s businesses, results of operations, financial condition or cash flow in a given quarterly or
annual period.
In addition, to the extent that insurance coverage is available, significant management judgment is
required to determine the amount of recoveries that are probable of collection under the Company’s
various insurance programs.
The legal and other contingent liabilities described above are not discounted.
54
Income Taxes: The Company's effective tax rate reflects its income, statutory tax rates and tax planning
in the various jurisdictions in which it operates. Significant judgment is required in determining the annual
effective tax rate and in evaluating uncertain tax positions and the ability to realize deferred tax assets.
The Company records a liability for unrecognized tax benefits resulting from uncertain tax positions taken
or expected to be taken in a tax return. The evaluation of a tax position is a two-step process. The first
step involves recognition. The Company determines whether it is more likely than not that a tax position
will be sustained upon tax examination, including resolution of any related appeals or litigation, based on
only the technical merits of the position. The technical merits of a tax position derive from both statutory
and judicial authority (legislation and statutes, legislative intent, regulations, rulings, and case law) and
their applicability to the facts and circumstances of the tax position. If a tax position does not meet the
more likely than not recognition threshold, the benefit of that position is not recognized in the financial
statements. The second step is measurement. A tax position that meets the more likely than not
recognition threshold is measured to determine the amount of benefit to recognize in the financial
statements. The tax position is measured as the largest amount of benefit that is greater than 50 percent
likely to be realized upon ultimate resolution with a taxing authority. Uncertain tax positions are evaluated
based upon the facts and circumstances that exist at each reporting period. Subsequent changes in
judgment based upon new information may lead to changes in recognition, de-recognition, and
measurement. Adjustments may result, for example, upon resolution of an issue with the taxing
authorities, or expiration of a statute of limitations barring an assessment for an issue. The Company
recognizes interest and penalties, if any, related to unrecognized tax benefits in income tax expense.
Tax law requires items to be included in the Company's tax returns at different times than the items are
reflected in the financial statements. As a result, the annual tax expense reflected in the consolidated
statements of income is different than that reported in the income tax returns. Some of these differences
are permanent, such as expenses that are not deductible in the returns, and some differences are
temporary and reverse over time, such as depreciation expense. Temporary differences create deferred
tax assets and liabilities. Deferred tax assets generally represent items that can be used as a tax
deduction or credit in tax returns in future years for which benefit has already been recorded in the
financial statements. Valuation allowances are established for deferred tax assets when it is estimated
that future taxable income will be insufficient to use a deduction or credit in that jurisdiction. Deferred tax
liabilities generally represent tax expense recognized in the financial statements for which payment has
been deferred, or expense for which a deduction has been taken already in the tax return but the expense
has not yet been recognized in the financial statements.
Derivative Instruments: All derivatives, whether designated in hedging relationships or not, are
recorded on the balance sheet at fair value. If the derivative is designated as a fair value hedge, the
changes in the fair value of the derivative and of the hedged item attributable to the hedged risk are
recognized in earnings. The fair value of the derivative is recorded in the consolidated balance sheet in
other receivables or accounts payable and accrued liabilities. The change in the fair value of a derivative
is recorded in the consolidated statement of income in other operating expenses. If the derivative is
designated as a cash flow hedge, the effective portions of changes in the fair value of the derivative are
recorded in other comprehensive income and are recognized in the income statement when the hedged
item affects earnings. Changes in the fair value attributable to the ineffective portion of cash flow hedges
are recognized in earnings.
Concentrations of Credit Risk: Financial instruments which potentially subject the Company to
concentrations of credit risk consist primarily of cash and cash equivalents, commissions and fees
receivable and insurance recoverable. The Company maintains a policy providing for the diversification of
cash and cash equivalent investments and places its investments in a large number of high quality
financial institutions to limit the amount of credit risk exposure. Concentrations of credit risk with respect
to receivables are generally limited due to the large number of clients and markets in which the Company
does business, as well as the dispersion across many geographic areas.
Per Share Data: Basic net income per share attributable to the Company and income from continuing
operations per share are calculated by dividing the respective after-tax income attributable to common
shares by the weighted average number of outstanding shares of the Company’s common stock.
55
Diluted net income per share attributable to the Company and income from continuing operations per
share are calculated by dividing the respective after-tax income attributable to common shares by the
weighted average number of outstanding shares of the Company’s common stock, which have been
adjusted for the dilutive effect of potentially issuable common shares. Reconciliations of the applicable
income components used for diluted EPS - Continuing Operations and basic weighted average common
shares outstanding to diluted weighted average common shares outstanding are presented below. The
reconciling items related to the calculation of diluted weighted average common shares outstanding are
the same for net income attributable to the Company.
Basic and Diluted EPS Calculation - Continuing Operations
(In millions, except per share figures)
Net income from continuing operations
Less: Net income attributable to non-controlling interests
Basic weighted average common shares outstanding
Dilutive effect of potentially issuable common shares
Diluted weighted average common shares outstanding
2015
2014
2013
$ 1,636 $ 1,471 $ 1,379
37
32
28
$ 1,599 $ 1,439 $ 1,351
531
5
536
545
8
553
549
9
558
Average stock price used to calculate common stock equivalents
$ 56.27 $ 51.15 $ 40.97
There were 14.8 million, 18.0 million and 22.6 million stock options outstanding as of December 31, 2015,
2014 and 2013, respectively.
Estimates: GAAP requires management to make estimates and assumptions that affect the reported
amounts of assets and liabilities and disclosure of assets and liabilities at the date of the financial
statements, and the reported amounts of revenues and expenses during the reporting period. Actual
results may vary from those estimates.
New Accounting Pronouncements: In September 2015, the Financial Accounting Standards Board
(the "FASB") issued new guidance intended to simplify the accounting for adjustments made to
provisional amounts recognized in business combinations. The guidance requires the acquirer to
recognize adjustments to estimated amounts that are identified during the measurement period in the
reporting period in which the adjustments are determined, and to record, in the same period's financial
statements, the effect on earnings of changes in depreciation, amortization, or other income effects, if
any, as a result of the change to the estimated amounts, calculated as if the accounting had been
completed as of the acquisition date. The guidance also includes additional disclosures required for the
amounts recorded in current period earnings arising from such adjustments. The guidance is effective for
fiscal years beginning after December 15, 2015, including interim periods within those fiscal years. The
guidance should be applied prospectively for adjustments to provisional amounts after the effective date,
with earlier application permitted for financial statements that have not been issued. The adoption of this
new guidance is not expected to have a material impact on the Company's financial statements.
In May 2015, the FASB issued new guidance which removes the requirement to present certain
investments for which the practical expedient is used to measure fair value at net asset value within the
fair value hierarchy table. Instead, an entity would be required to include those investments as a
reconciling item so that the total fair value amount of investments in the disclosure is consistent with the
fair value investment balance on the statement of net assets. This guidance is effective for fiscal years
beginning after December 15, 2015. The adoption of this new guidance will affect footnote disclosure and
is not expected to have a material impact on the Company's financial statements.
In February 2015, the FASB issued new accounting guidance intended to improve targeted areas of
consolidation guidance for legal entities such as limited partnerships, limited liability corporations and
securitization structures. The guidance focuses on the consolidation evaluation for reporting organizations
that are required to evaluate whether they should consolidate certain legal entities. The guidance is
effective for periods beginning after December 15, 2015. Early adoption is permitted, including adoption in
56
an interim period. The adoption of this guidance is not expected to have a material impact on the
Company's financial statements.
In January 2015, the FASB issued new accounting guidance that eliminated the concept of extraordinary
items. The guidance is effective for annual periods beginning after December 15, 2015. The guidance
may be adopted prospectively, or retrospectively to all prior periods presented in the financial statements.
Early adoption is permitted provided the guidance is applied from the beginning of the fiscal year of
adoption. Adoption of the guidance is not expected to materially affect the Company's financial condition,
results of operations or cash flows.
In June 2014, the FASB issued new accounting guidance to clarify the treatment of share-based payment
awards that require a specific performance target to be achieved in order for employees to be eligible to
vest in the awards which include terms that may provide that the performance conditions could be
achieved after an employee completes the requisite service period. The guidance requires that a
performance target that affects vesting and that could be achieved after the requisite service period be
treated as a performance condition. As such, a reporting entity should apply the existing guidance as it
relates to awards with performance conditions that affect vesting. The guidance is effective for annual
periods beginning after December 15, 2015. Earlier adoption is permitted. Adoption of the guidance is not
expected to materially affect the Company's financial condition, results of operations or cash flows.
In May 2014, the FASB issued new accounting guidance to clarify the principles for revenue recognition.
The core principle of the guidance is that an entity should recognize revenue to depict the transfer of
promised goods or services to customers in an amount that reflects the consideration to which the entity
expects to be entitled in exchange for those goods or services. To achieve that principle, the entity should
apply the following steps: identify the contract(s) with the customer, identify the performance obligations in
the contract(s), determine the transaction price, allocate the transaction price to the performance
obligations in the contract and recognize revenue when (or as) the entity satisfies a performance
obligation. The guidance is effective for fiscal years beginning after December 15, 2017, including interim
periods within that reporting period. Early application is not permitted. Entities are permitted to adopt the
guidance under one of the following methods: retrospectively to each prior reporting period presented
(with certain practical expedients allowed) or retrospectively with the cumulative effect of initially applying
the guidance recognized at the date of initial application. If an entity elects this transition method, it must
provide disclosures in reporting periods that include the date of initial application of the amount by which
each financial statement line item is affected in the current reporting period by application of the guidance
as compared to guidance that was in effect before the change, and an explanation for the reasons for
significant changes. The Company is currently evaluating the impact of the adoption of the guidance on
its financial condition and results of operations.
New Accounting Pronouncements Recently Adopted
In November 2015, the FASB issued a new standard related to the balance sheet classification of
deferred taxes ("deferred tax standard"), which simplifies the presentation of deferred income taxes. The
deferred tax standard requires companies to classify deferred tax assets and liabilities as noncurrent in
the consolidated balance sheet. The previous standard required companies to classify deferred tax assets
and liabilities as current and noncurrent. The deferred tax standard is effective for fiscal years beginning
after December 15, 2016, including interim periods within that reporting period. Early adoption is
permitted for any interim and annual financial statements that have not yet been issued. Effective
December 31, 2015, the Company early adopted the deferred tax standard retrospectively, as a change in
accounting principle. The impact of this change on the Company's prior years Consolidated Balance
Sheets and Consolidated Statements of Cash Flows is shown in the table below. The adoption of this
standard had no impact on our results of operations.
In April 2015, the FASB issued a new standard related to the presentation of debt issuance costs ("debt
issuance costs standard"). The debt issuance cost standard requires debt issuance costs related to
recognized debt liability be presented in the balance sheet as a direct deduction from the carrying amount
of that debt liability, consistent with debt discounts. The previous standard required these debt issuance
costs be classified as an asset and amortized ratably over the life of the debt. The debt issuance cost
standard is effective for fiscal years beginning after December 15, 2015, including interim periods within
that reporting period. Early adoption is permitted for any interim and annual financial statements that have
57
not yet been issued. The Company has elected to early adopt the debt issuance costs standard, effective
December 31, 2015. The adoption of the debt issuance costs standard had no impact on our results of
operations. This guidance is effective on a retrospective basis, as a change in accounting principle. The
impact of this change on the Company's prior years Consolidated Balance Sheets and Consolidated
Statements of Cash Flows is shown in the table below.
Consolidated Balance Sheet
Current deferred tax asset
Other current assets
Total current assets
Deferred tax assets
Other assets
Total assets
Accrued income taxes
Total current liabilities
Long-term debt
Other liabilities
2014
As
Previously
Reported
Change in
Deferred Tax
Presentation
Change in
Prepaid Debt
Fees
Presentation
As Amended
$
521 $
(521) $
— $
199
6,055
876
1,200
17,840
178
3,705
3,376
1,041
—
(521)
482
—
(39)
(28)
(28)
—
(11)
(1)
(1)
—
(7)
(8)
—
—
(8)
—
—
198
5,533
1,358
1,193
17,793
150
3,677
3,368
1,030
Total liabilities and equity
$
17,840 $
(39) $
(8) $
17,793
Consolidated Statement of Cash Flows
Changes in assets and liabilities:
Other current assets
Other assets
Accrued income taxes
Other liabilities
Net cash provided by operations
Proceeds from debt
$
(32) $
39 $
1 $
25
43
(185)
2,112
1,393
(18)
(10)
(11)
—
—
6
—
—
7
(7)
(7) $
8
13
33
(196)
2,119
1,386
(968)
Net cash used for financing activities
$
(961) $
— $
2013
As
Previously
Reported
Change in
Deferred Tax
Presentation
As Amended
Consolidated Statement of Cash Flows
Changes in assets and liabilities:
Other current assets
Other assets
Accrued income taxes
Other liabilities
Net cash provided by operations
$
Proceeds from debt
(70) $
(75)
43
13
1,341
547
71 $
(66)
—
(5)
—
—
Net cash used for financing activities
$
(834) $
— $
1
(141)
43
8
1,341
547
(834)
58
In April 2014, the FASB issued new accounting guidance which changes the criteria for reporting
discontinued operations and enhances disclosures in this area. Under the new guidance, only disposals
representing a strategic shift in operations, such as disposal of a major geographic area or a major line of
business, should be presented as discontinued operations. Those strategic shifts should have a major
impact on the organization's operations and financial results. In addition, the new guidance requires
expanded disclosures about discontinued operations. The guidance is effective for fiscal years beginning
on or after December 15, 2014. Adoption of the guidance did not have a material affect on the Company's
financial condition, results of operations or cash flows.
Reclassifications
In addition to the above changes, reclassifications have been made to prior period amounts to conform
with current year separate presentation of goodwill and other intangible assets in the consolidated
balance sheets.
2. Supplemental Disclosures
The following schedule provides additional information concerning acquisitions, interest and income taxes
paid:
(In millions of dollars)
Assets acquired, excluding cash
Liabilities assumed
Contingent/deferred purchase consideration
Net cash outflow for current year acquisitions
Purchase of other intangibles
Net cash outflow for acquisitions
(In millions of dollars)
Interest paid
Income taxes paid, net of refunds
2015
2014
$ 1,327 $
815 $
(199)
(176)
952
—
(64)
(197)
554
—
2013
217
(53)
(39)
125
2
$
952 $
554 $
127
2015
2014
$
$
146 $
433 $
172 $
426 $
2013
170
360
The Company paid deferred purchase consideration related to prior years' acquisitions of $36 million, $25
million and $15 million for the years ended December 31, 2015, 2014 and 2013, respectively.
The Company had non-cash issuances of common stock under its share-based payment plan of $72
million, $108 million and $150 million for the years ended December 31, 2015, 2014 and 2013,
respectively. The Company recorded stock-based compensation expense related to equity awards of $67
million, $75 million and $110 million for the years ended December 31, 2015, 2014 and 2013,
respectively.
The consolidated statement of cash flows includes the cash flow impact of discontinued operations
related to indemnification payments from the Putnam disposition that reduced the net cash flow provided
by operations by $82 million in 2015.
An analysis of the allowance for doubtful accounts is as follows:
For the Years Ended December 31,
(In millions of dollars)
Balance at beginning of year
Provision charged to operations
Accounts written-off, net of recoveries
Effect of exchange rate changes and other
Balance at end of year
2015
95
14
(18)
(4)
87
$
$
2014
98
20
(17)
(6)
95
$
$
2013
106
16
(19)
(5)
98
$
$
59
3. Other Comprehensive Income (Loss)
The changes in the balances of each component of Accumulated Other Comprehensive Income ("AOCI")
for the years ended December 31, 2015 and 2014, including amounts reclassified out of AOCI, are as
follows:
(In millions of dollars)
Balance as of January 1, 2015
Other comprehensive income
(loss) before reclassifications
Amounts reclassified from
accumulated other
comprehensive loss
Net current period other
comprehensive income (loss)
Unrealized
Investment
Gains
Pension/Post-
Retirement
Plans Gains
(Losses)
Foreign
Currency
Translation
Adjustments
Total
$
5 $
(3,393) $
(459) $
(3,847)
1
—
1
101
168
269
(643)
(541)
—
(643)
168
(373)
Balance as of December 31, 2015 $
6 $
(3,124) $
(1,102) $
(4,220)
(In millions of dollars)
Balance as of January 1, 2014
Other comprehensive loss
before reclassifications
Amounts reclassified from
accumulated other
comprehensive loss
Net current period other
comprehensive loss
Unrealized
Investment
Gains
Pension/Post-
Retirement
Plans Gains
(Losses)
Foreign
Currency
Translation
Adjustments
Total
$
5 $
(2,682) $
56 $
(2,621)
—
—
—
(816)
(515)
(1,331)
105
(711)
—
(515)
105
(1,226)
(3,847)
Balance as of December 31, 2014 $
5 $
(3,393) $
(459) $
The components of other comprehensive income (loss) are as follows:
For the Year Ended December 31,
(In millions of dollars)
Foreign currency translation adjustments
Unrealized investment gains
Pension/post-retirement plans:
Amortization of losses (gains) included in net periodic pension cost:
Prior service credits (a)
Net actuarial losses (a)
Subtotal
Effect of curtailment
Plan Termination
Net losses arising during period
Foreign currency translation adjustments
Other
Pension/post-retirement plans gains
Other comprehensive (loss) income
2015
Tax
Pre-Tax
(Credit) Net of Tax
$
(639) $
4 $
(643)
1
(1)
271
270
(3)
(6)
(125)
214
(13)
337
—
—
96
96
—
(3)
(62)
43
(6)
68
1
(1)
175
174
(3)
(3)
(63)
171
(7)
269
$
(301) $
72 $
(373)
(a) Components of net periodic pension cost are included in compensation and benefits in the Consolidated
Statements of Income. Tax on prior service gains and net actuarial losses is included in income tax expense.
60
For the Year Ended December 31,
(In millions of dollars)
Foreign currency translation adjustments
Pension/post-retirement plans:
Amortization of losses (gains) included in net periodic pension cost:
Prior service credits (a)
Net actuarial losses (a)
Subtotal
Effect of curtailment
Net losses arising during period
Foreign currency translation adjustments
Other adjustments
Pension/post-retirement plans losses
Other comprehensive loss
2014
Tax
(Credit)
Pre-Tax
Net of Tax
$
(527) $
(12) $
(515)
(16)
242
226
(65)
(1,418)
180
(8)
(5)
74
69
(13)
(466)
39
(3)
(1,085)
(374)
(11)
168
157
(52)
(952)
141
(5)
(711)
$
(1,612) $
(386) $
(1,226)
(a) Components of net periodic pension cost are included in compensation and benefits in the Consolidated
Statements of Income. Tax on prior service gains and net actuarial losses is included in income tax expense.
For the Year Ended December 31,
(In millions of dollars)
Foreign currency translation adjustments
Unrealized investment gains
Pension/post-retirement plans:
Amortization of losses (gains) included in net periodic pension cost:
Prior service credits (a)
Net actuarial losses (a)
Subtotal
Net gains arising during period
Foreign currency translation adjustments
Other
Pension/post-retirement plans gains
Other comprehensive income
2013
Tax
(Credit)
Net of Tax
(2) $
—
(84)
1
Pre-Tax
$
(86) $
1
(22)
317
295
898
27
(7)
1,213
(8)
108
100
339
8
(3)
444
$
1,128 $
442 $
(14)
209
195
559
19
(4)
769
686
(a) Components of net periodic pension cost are included in compensation and benefits in the Consolidated
Statements of Income. Tax on prior service gains and net actuarial losses is included in income tax expense.
The components of accumulated other comprehensive income (loss) are as follows:
(In millions of dollars)
December 31,
2015
December 31,
2014
Foreign currency translation adjustments (net of deferred tax asset of
$8 and $5 in 2015 and 2014, respectively)
$
(1,102) $
(459)
Net unrealized investment gains (net of deferred tax liability of $2 in
both 2015 and 2014)
Net charges related to pension / post-retirement plans (net of deferred
tax asset of $1,519 and $1,587 in 2015 and 2014, respectively)
6
5
(3,124)
$
(4,220) $
(3,393)
(3,847)
61
4. Acquisitions / Dispositions
The Company’s acquisitions have been accounted for as business combinations. Net assets and results
of operations are included in the Company’s consolidated financial statements commencing at the
respective purchase closing dates. In connection with acquisitions, the Company records the estimated
value of the net tangible assets purchased and the value of the identifiable intangible assets purchased,
which typically consist of purchased customer lists, trademarks and non-compete agreements. The
valuation of purchased intangible assets involves significant estimates and assumptions. Any change in
assumptions could affect the carrying value of such intangible assets.
The Risk and Insurance Services segment completed thirteen acquisitions during 2015.
•
January – Marsh acquired INGESEG S.A., an insurance brokerage located in Argentina.
• May – Marsh acquired Sylvite Financial Services, Inc., a Canada-based insurance consulting firm
•
•
and Sumitomo Life Insurance Agency America, Inc., an employee benefits brokerage and
consulting firm providing employee benefit and other services to U.S.-based subsidiaries of
Japanese companies.
June – Marsh & McLennan Agency ("MMA") acquired MHBT, Inc., a Texas-based insurance
broker and Marsh acquired SIS Co. Ltd, a Korea-based insurance broker and advisor.
July – MMA acquired Vezina, a Canada-based independent insurance brokerage firm, Tequesta
Insurance Advisors, an employee benefits insurance provider based in Florida, Cline Wood
Agency, a Kansas City-based independent specialty insurance agency and J.W. Terrill, a
Missouri-based independent insurance agency. Marsh acquired SMEI Group Ltd., a U.K.-based
insurance broker providing specialist commercial insurance to small and medium-sized firms.
• August – Marsh acquired Dovetail Insurance, a leading provider of insurance technology services
to the U.S. small commercial market.
• October – MMA acquired Dawson Insurance Agency, a North Dakota-based agency providing
commercial and personal insurance, surety bonds, safety and loss control programs, and
employee benefits services.
• December – Marsh acquired Jelf Group, PLC, a U.K.-based insurance broking and financial
consulting firm.
The Consulting segment completed eight acquisitions during 2015.
• February – Oliver Wyman acquired TeamSAI, a Georgia-based provider of consulting and
technical services to the transportation industry, and Mercer acquired Strategic Capital
Management AG, a Switzerland-based institutional investment advisor.
•
June – Mercer acquired Kepler Associates, a U.K.-based executive remuneration specialist.
• August – OWG acquired the Hong Kong and Shanghai franchises of OC&C Strategy Consultants.
• September – Mercer acquired Comptryx, a global pay and workforce metrics business
specializing in the technology sector.
• November – Mercer acquired HR Business Solutions (Asia) Limited, a Hong Kong-based
compensation and employee benefits consulting firm, and Gama Consultores Associados Ltda, a
Brazil-based retirement consulting firm.
• December – Mercer acquired CPSG Partners, a Workday Services partner assisting clients
worldwide to maximize the value of Workday Financial Management and Human Capital
Management.
Total purchase consideration for acquisitions made during 2015 was approximately $1.2 billion, which
consisted of cash paid of $1.0 billion and deferred purchase and estimated contingent consideration of
$176 million. Contingent consideration arrangements are based primarily on EBITDA and revenue targets
over periods of two to four years. The fair value of the contingent consideration was based on projected
revenue and earnings of the acquired entities. Estimated fair values of assets acquired and liabilities
assumed are subject to adjustment when purchase accounting is finalized. During 2015, the Company
also paid $36 million of deferred purchase consideration and $47 million of contingent consideration
related to acquisitions made in prior years. In addition, the Company purchased other intangible assets in
the amount of $2 million.
62
The following table presents the preliminary allocation of the acquisition cost to the assets acquired and
liabilities assumed, based on their fair values:
(In millions)
Cash
Estimated fair value of deferred/contingent consideration
Total consideration
Allocation of purchase price:
Cash and cash equivalents
Accounts receivable, net
Other current assets
Property, plant, and equipment
Other intangible assets
Goodwill
Other assets
Total assets acquired
Current liabilities
Other liabilities
Total liabilities assumed
Net assets acquired
2015
$ 1,004
176
$ 1,180
$
52
39
5
11
486
783
3
1,379
106
93
199
$ 1,180
Other intangible assets acquired are based on initial estimates and subject to change based on final
valuations during the measurement period post acquisition date. The following chart provides information
of other intangible assets acquired during 2015:
Client relationships
Other (a)
Amount
Weighted Average
Amortization Period
$
$
433
53
486
13 years
4.8 years
(a) Primarily non-compete agreements, trade names and developed technology
Prior Year Acquisitions
During 2014, the Risk and Insurance Services segment completed the following fifteen acquisitions:
•
January – MMA acquired Barney & Barney, LLC, a San Diego-based insurance broking firm that
provides insurance, risk management and employee benefits solutions to businesses and
individuals throughout the U.S. and abroad, Great Lakes Employee Benefits Services, Inc., an
employee group benefits consulting and brokerage firm based in Michigan, and Bond Network,
Inc., a surety bonding agency based in North Carolina.
• February – Marsh acquired Central Insurance Services, an independent insurance broker in
Scotland that provides insurance broking and risk advisory services to companies of all sizes
across industry sectors.
• March – MMA acquired Capstone Insurance Services, LLC, an agency that provides property-
casualty insurance and risk management solutions to businesses and individuals throughout
South Carolina.
• May – MMA acquired Kinker-Eveleigh Insurance Agency, an Ohio-based agency specializing in
property-casualty and employee benefits solutions, VISICOR, a full-service employee benefits
brokerage and consulting firm based in Texas, and Senn Dunn Insurance, a full-service insurance
brokerage located in North Carolina.
63
• August – Marsh acquired Seguros Morrice y Urrutia S.A., an insurance broker based in Panama
City, Panama.
• September – Marsh acquired Kocisko Insurance Brokers, Inc., a full-service commercial
insurance brokerage located in Montreal, Quebec.
• October – MMA acquired NuWest Insurance Services, Inc., a California-based property-casualty
agency.
• November – Marsh acquired Torrent Technologies, Inc., a Montana-based flood insurance
specialist.
• December – Marsh acquired Seafire Insurance Services, LLC, a Kansas-based managing
general underwriter, and Trade Insure NV, a leading distributor of credit insurance policies in
Belgium, and MMA acquired The Benefit Planning Group, Inc., a North Carolina-based employee
benefit consulting firm.
During 2014, the Consulting segment completed the following six acquisitions:
• February – Mercer acquired Transition Assist, a retiree exchange specializing in helping retirees
in employer-sponsored plans select Medicare supplemental health care insurance.
• September – Oliver Wyman acquired Bonfire Communications, an agency specializing in
employee engagement and internal communications based in San Francisco, California.
• November – Mercer acquired AUSREM, a remuneration research and workforce consulting
specialist based in Australia, and Jeitosa Group International, a global HR business consultancy
and IT systems integration firm.
• December – Mercer acquired Denarius, a compensation and benefits survey and information
products consulting firm based in Chile, and Oliver Wyman acquired OC&C Strategy Consultants
(Boston) LLC (part of the OC&C network), a Boston-based consulting firm specializing in the
business media, information services and education sectors.
Total purchase consideration for acquisitions made during 2014 was $772 million, which consisted of
cash paid of $575 million and deferred purchase and estimated contingent consideration of $197 million.
Contingent consideration arrangements are primarily based on EBITDA and revenue targets over two to
four years. The fair value of the contingent consideration was based on projected revenue and earnings
of the acquired entities. Estimated fair values of assets acquired and liabilities assumed are subject to
adjustment when purchase accounting is finalized. During 2014, the Company also paid $25 million of
deferred purchase consideration and $42 million of contingent consideration related to acquisitions made
in prior years.
Pro-Forma Information
While the Company does not believe its acquisitions in the aggregate are material, the following
unaudited pro-forma financial data gives effect to the acquisitions made by the Company during 2015 and
2014. In accordance with accounting guidance related to pro-forma disclosures, the information
presented for current year acquisitions is as if they occurred on January 1, 2014 and reflects acquisitions
made in 2014 as if they occurred on January 1, 2013. The pro-forma information adjusts for the effects of
amortization of acquired intangibles. The unaudited pro-forma financial data is presented for illustrative
purposes only and is not necessarily indicative of the operating results that would have been achieved if
such acquisitions had occurred on the dates indicated, nor is it necessarily indicative of future
consolidated results.
64
(In millions, except per share data)
Revenue
Income from continuing operations
Net income attributable to the Company
Basic net income per share:
– Continuing operations
– Net income attributable to the Company
Diluted net income per share:
– Continuing operations
– Net income attributable to the Company
Years Ended December 31,
2015
$ 13,185
$ 1,676
$ 1,639
2014
$ 13,395
$ 1,475
$ 1,469
2013
$ 12,550
$ 1,395
$ 1,373
$
$
$
$
3.09
3.09
3.05
3.05
$
$
$
$
2.65
2.69
2.61
2.66
$
$
$
$
2.49
2.50
2.45
2.46
The consolidated statement of income for 2015 includes approximately $124 million of revenue and $7
million of operating income related to acquisitions made during 2015.
Dispositions
In December 2015, Mercer sold its U.S. defined contribution recordkeeping business, recognizing a pre-
tax gain of $37 million, which is included in revenue in the consolidated statements of income. The sale
agreement includes contingent consideration based on retention and renewal of the client contracts by
the acquirer. Additional consideration, if any, will be recognized when all conditions precedent to its
receipt have been satisfied.
5. Discontinued Operations
As part of the disposal transactions for Putnam and Kroll, the Company provided certain indemnities,
primarily related to pre-transaction tax uncertainties and legal contingencies. In accordance with
applicable accounting guidance, liabilities were established related to these indemnities at the time of the
sales and reflected as a reduction of the gain on disposal. Discontinued operations includes charges or
credits resulting from the settlement or resolution of the indemnified matters, as well as adjustments to the
liabilities related to such matters.
On December 31, 2014, an agreement was reached between Putnam and the Massachusetts
Department of Revenue ("DOR") regarding a tax dispute, which was covered under the indemnity
agreement discussed above. The December 2014 agreement was subject to certain approvals, which
included the State Attorney General and the Commissioner of the DOR. In January 2015, all necessary
approvals were received, the agreement was executed and the tax was paid. Concurrently, Putnam and
the Company executed a settlement agreement to resolve all remaining matters under the indemnity
agreement. The Company recorded a gain, net of federal income taxes, of approximately $28 million in
2014 related to the settlement with Putnam.
Discontinued operations in 2013 includes estimated costs covered under the indemnity related to the Kroll
sale as well as tax indemnities related to the Putnam sale.
Summarized Statements of Income data for discontinued operations is as follows:
For the Years Ended December 31,
(In millions of dollars)
Income (loss) from discontinued operations, net of tax
Disposals of discontinued operations
Income tax (credit) expense
Disposals of discontinued operations, net of tax
Discontinued operations, net of tax
Discontinued operations, net of tax per share
– Basic
– Diluted
65
2015
2014
— $
(5)
(5)
—
— $
— $
42
16
26
26
$
2013
—
(4)
(10)
6
6
— $
— $
0.05
0.04
$
$
0.01
0.01
$
$
$
$
6. Goodwill and Other Intangibles
The Company is required to assess goodwill and any indefinite-lived intangible assets for impairment
annually, or more frequently if circumstances indicate impairment may have occurred. The Company
performs the annual impairment assessment for each of its reporting units during the third quarter of each
year. In accordance with applicable accounting guidance, the Company assesses qualitative factors to
determine whether it is necessary to perform the two-step goodwill impairment test. The Company
considered numerous factors, which included that the fair value of each reporting unit exceeded its
carrying value by a substantial margin in its most recent estimate of reporting unit fair values, whether
significant acquisitions or dispositions occurred which might alter the fair value of its reporting units,
macroeconomic conditions and their potential impact on reporting unit fair values, actual performance
compared with budget and prior projections used in its estimation of reporting unit fair values, industry
and market conditions, and the year-over-year change in the Company’s share price. The Company
completed its qualitative assessment in the third quarter of 2015 and concluded that a two-step goodwill
impairment test was not required in 2015 and that goodwill was not impaired.
Other intangible assets that are not deemed to have an indefinite life are amortized over their estimated
lives and reviewed for impairment upon the occurrence of certain triggering events in accordance with
applicable accounting literature.
Changes in the carrying amount of goodwill are as follows:
(In millions of dollars)
Balance as of January 1, as reported
Goodwill acquired
Other adjustments(a)
Balance at December 31,
2015
$ 7,241
783
(135)
$ 7,889
2014
$ 6,893
472
(124)
$ 7,241
(a)
Primarily due to the impact of foreign exchange in both years.
The goodwill acquired of $783 million in 2015 (approximately $387 million of which is deductible for tax
purposes) is comprised of $639 million related to the Risk and Insurance Services segment and $144
million related to the Consulting segment.
Goodwill allocable to the Company’s reportable segments is as follows: Risk and Insurance Services,
$5.6 billion and Consulting, $2.3 billion.
The gross cost and accumulated amortization at December 31, 2015 and 2014 are as follows:
(In millions of dollars)
2015
2014
Client relationships
Other (a)
Amortized intangibles
Gross
Cost
$ 1,281 $
176
$ 1,457 $
Accumulated
Amortization
Net
Carrying
Amount
Gross
Cost
Accumulated
Amortization
347 $
74
934 $ 1,000 $
102
177
421 $
1,036 $ 1,177 $
Net
Carrying
Amount
609
83
692
391 $
94
485 $
(a) Primarily non-compete agreements, trade names and developed technology
66
Aggregate amortization expense was $109 million for the year ended December 31, 2015, $86 million for
the year ended December 31, 2014 and $72 million for the year ended December 31, 2013. The
estimated future aggregate amortization expense is as follows:
For the Years Ending December 31,
(In millions of dollars)
2016
2017
2018
2019
2020
Subsequent years
$
128
120
118
112
105
453
$ 1,036
67
7. Income Taxes
For financial reporting purposes, income before income taxes includes the following components:
For the Years Ended December 31,
(In millions of dollars)
Income before income taxes:
U.S.
Other
The expense for income taxes is comprised of:
Income taxes:
Current–
U.S. Federal
Other national governments
U.S. state and local
Deferred–
U.S. Federal
Other national governments
U.S. state and local
Total income taxes
2015
2014
2013
$
702
1,605
$ 2,307
$
313
1,744
$ 2,057
$
407
1,566
$ 1,973
$
$
90
385
52
527
125
15
4
144
671
$
$
80
369
26
475
27
62
22
111
586
$
$
102
264
45
411
12
149
22
183
594
The significant components of deferred income tax assets and liabilities and their balance sheet
classifications are as follows:
December 31,
(In millions of dollars)
Deferred tax assets:
Accrued expenses not currently deductible
Differences related to non-U.S. operations (a)
Accrued retirement benefits U.S.
Net operating losses (b)
Income currently recognized for tax
Foreign tax credit carryforwards
Other
Deferred tax liabilities:
Differences related to non-U.S. operations
Depreciation and amortization
Accrued retirement & postretirement benefits - non-U.S. operations
Other
2015
2014
$
586
120
630
70
70
20
49
$ 1,545
$
572
119
638
57
75
109
84
$ 1,654
$
$
176
368
94
6
644
$
$
131
307
41
5
484
(a) Net of valuation allowances of $9 million in 2015 and $15 million in 2014.
(b) Net of valuation allowances of $19 million in 2015 and $82 million in 2014.
68
December 31,
(In millions of dollars)
Balance sheet classifications:
Deferred tax assets
Other liabilities
2015
2014
$ 1,138
237
$
$ 1,358
188
$
U.S. Federal income taxes are not provided on the excess of the amount for financial reporting over the
tax basis of investments in foreign subsidiaries that are essentially permanent in duration, which at
December 31, 2015, the Company estimates, amounted to approximately $3.4 billion. The determination
of the unrecognized deferred tax liability with respect to these investments is not practicable.
A reconciliation from the U.S. Federal statutory income tax rate to the Company’s effective income tax
rate is shown below:
For the Years Ended December 31,
U.S. Federal statutory rate
U.S. state and local income taxes—net of U.S. Federal
income tax benefit
Differences related to non-U.S. operations
Other
Effective tax rate
2015
35.0%
1.6
(8.0)
0.5
29.1%
2014
35.0%
1.7
(7.5)
(0.7)
28.5%
2013
35.0%
2.1
(6.0)
(1.0)
30.1%
The Company’s consolidated tax rate was 29.1%, 28.5% and 30.1% in 2015, 2014 and 2013,
respectively. The tax rate in each year reflects foreign operations, which are generally taxed at rates lower
than the U.S. statutory tax rate.
Valuation allowances had a net decrease of $69 million in 2015, and net increases of $15 million and $10
million in 2014 and 2013, respectively. During the respective years, adjustments of the beginning of the
year balances of valuation allowances decreased income tax expense by $14 million, $9 million and $3
million in 2015, 2014 and 2013, respectively. The decrease in the valuation allowance in 2015 also
reflects the write down of a deferred tax asset along with its full valuation allowance because the
Company cannot utilize a net operating loss. Approximately 80% of the Company’s net operating loss
carryforwards expire from 2016 through 2035, and others are unlimited. The potential tax benefit from net
operating loss carryforwards at the end of 2015 comprised federal, state and local, and non-U.S. tax
benefits of $10 million, $55 million and $36 million, respectively, before reduction for valuation allowances.
Foreign tax credit carryforwards expire in 2021 and 2022.
The realization of deferred tax assets depends on generating future taxable income during the periods in
which the tax benefits are deductible or creditable. Tax liabilities are determined and assessed
jurisdictionally by legal entity or filing group. Certain taxing jurisdictions allow or require combined or
consolidated tax filings. The Company assessed the realizability of its deferred tax assets and
considered all available evidence, including the existence of a recent history of losses, placing particular
weight on evidence that could be objectively verified. A valuation allowance was recorded to reduce
deferred tax assets to the amount that the Company believes is more likely than not to be realized.
Following is a reconciliation of the Company’s total gross unrecognized tax benefits for the years ended
December 31, 2015, 2014 and 2013:
(In millions of dollars)
Balance at January 1,
Additions, based on tax positions related to current year
Additions for tax positions of prior years
Reductions for tax positions of prior years
Settlements
Lapses in statutes of limitation
Balance at December 31,
2015
97
3
22
(10)
(20)
(18)
74
$
$
2014
128
13
3
(29)
(4)
(14)
97
$
$
2013
117
16
35
(7)
(3)
(30)
128
$
$
69
Of the total unrecognized tax benefits at December 31, 2015, 2014 and 2013, $53 million, $51 million and
$71 million, respectively, represent the amount that, if recognized, would favorably affect the effective tax
rate in any future periods. The total gross amount of accrued interest and penalties at December 31,
2015, 2014 and 2013, before any applicable federal benefit, was $8 million, $7 million and $10 million,
respectively.
As discussed in Note 5, the Company has provided certain indemnities related to contingent tax liabilities
as part of the disposals of Putnam and Kroll. At December 31, 2015, 2014 and 2013, $1 million, $2 million
and $2 million, respectively, included in the table above, relates to Putnam and Kroll positions included in
consolidated Company tax returns. Since the Company remains primarily liable to the taxing authorities
for resolution of uncertain tax positions related to consolidated returns, these balances will remain as part
of the Company’s consolidated liability for uncertain tax positions. Any future charges or credits related to
these matters, including interest accrued, will be recorded in discontinued operations as incurred.
The Company is routinely examined by the jurisdictions in which it has significant operations. In the U.S.
federal jurisdiction the Company participates in the Internal Revenue Service’s (IRS) Compliance
Assurance Process (CAP), which is structured to conduct real-time compliance reviews. The IRS is
currently examining the Company’s 2014 tax return and performing a pre-filing review of 2015. During
2015 the Company settled its federal tax audit with the IRS for the year 2013. In 2014, the Company
settled its federal tax audit for the year 2012, and in 2013 settled the years 2007, and 2009 through 2011.
The tax year 2008 was settled in a prior period. New York State and New York City have examinations
underway for various entities covering the years 2007 through 2014. During 2015, Illinois completed its
audit of years 2009 through 2010. Outside the United States, during calendar year 2015 examinations
commenced in Germany for the years 2009 through 2012. There are ongoing examinations of certain
subsidiaries in France for years 2011 to 2014, in Canada for years 2012 and 2013 and in the United
Kingdom for years 2011 and 2012, as well as in other smaller jurisdictions. The Company regularly
considers the likelihood of assessments in each of the taxing jurisdictions resulting from examinations.
The Company has established liabilities for uncertain tax positions in relation to the potential
assessments. The Company believes the resolution of tax matters will not have a material effect on the
consolidated financial position of the Company, although a resolution of tax matters could have a material
impact on the Company's net income or cash flows and on its effective tax rate in a particular future
period. It is reasonably possible that the total amount of unrecognized tax benefits will decrease between
zero and approximately $8 million within the next twelve months due to the settlement of audits and the
expiration of statutes of limitation.
8. Retirement Benefits
The Company maintains qualified and non-qualified defined benefit pension plans for its U.S. and non-
U.S. eligible employees. The Company’s policy for funding its tax qualified defined benefit retirement
plans is to contribute amounts at least sufficient to meet the funding requirements set forth by U.S. law
and the laws of the non-U.S. jurisdictions in which the Company offers defined benefit plans.
Combined U.S. and non-U.S. Plans
The weighted average actuarial assumptions utilized for the U.S. and significant non-U.S. defined benefit
plans and postretirement benefit plans are as follows:
Weighted average assumptions:
Discount rate (for expense)
Expected return on plan assets
Rate of compensation increase (for expense)
Discount rate (for benefit obligation)
Rate of compensation increase (for benefit
obligation)
Pension
Benefits
Postretirement
Benefits
2015
2014
2015
2014
3.83%
7.23%
2.42%
4.11%
4.82%
7.52%
2.64%
3.79%
3.87%
—
—
4.12%
4.92%
—
—
4.08%
2.44%
2.42%
—
—
70
The Company uses actuaries from Mercer, a subsidiary of the Company, to perform valuations of its
pension plans. The long-term rate of return on plan assets assumption is determined for each plan based
on the facts and circumstances that exist as of the measurement date, and the specific portfolio mix of
each plan’s assets. The Company utilizes a model developed by the Mercer actuaries to assist in the
determination of this assumption. The model takes into account several factors, including: actual and
target portfolio allocation; investment, administrative and trading expenses incurred directly by the plan
trust; historical portfolio performance; relevant forward-looking economic analysis; and expected returns,
variances and correlations for different asset classes. These measures are used to determine
probabilities using standard statistical techniques to calculate a range of expected returns on the portfolio.
The Company generally does not adjust the rate of return assumption from year to year if, at the
measurement date, it is within the range between the 25th and 75th percentile of the expected long-term
annual returns. Historical long-term average asset returns of each plan are also reviewed to determine
whether they are consistent and reasonable compared with the rate selected. The expected return on
plan assets is determined by applying the assumed long-term rate of return to the market-related value of
plan assets. This market-related value recognizes investment gains or losses over a five-year period from
the year in which they occur. Investment gains or losses for this purpose are the difference between the
expected return calculated using the market-related value of assets and the actual return based on the
market value of assets. Since the market-related value of assets recognizes gains or losses over a five-
year period, the future market-related value of the assets will be impacted as previously deferred gains or
losses are reflected.
The target asset allocation for the U.S. Plans is 64% equities and equity alternatives and 36% fixed
income. At the end of 2015, the actual allocation for the U.S. Plans was 63% equities and equity
alternatives and 37% fixed income. The target asset allocation for the U.K. Plans, which comprise
approximately 83% of non-U.S. Plan assets, is 48% equities and equity alternatives and 52% fixed
income. At the end of 2015, the actual allocation for the U.K. Plans was 47% equities and equity
alternatives and 53% fixed income. The assets of the Company's defined benefit plans are diversified and
are managed in accordance with applicable laws and with the goal of maximizing the plans' real return
within acceptable risk parameters. The Company uses threshold-based portfolio re-balancing to ensure
the actual portfolio remains consistent with target asset allocation ranges.
The discount rate selected for each U.S. plan is based on a model bond portfolio with coupons and
redemptions that closely match the expected liability cash flows from the plan. Discount rates for non-U.S.
plans are based on appropriate bond indices adjusted for duration; in the U.K., the plan duration is
reflected using the Mercer yield curve.
The components of the net periodic benefit cost for defined benefit and other postretirement plans are as
follows:
Combined U.S. and significant non-U.S. Plans
For the Years Ended December 31,
(In millions of dollars)
Service cost
Interest cost
Expected return on plan assets
Amortization of prior service (credit) cost
Recognized actuarial loss (gain)
Net periodic benefit cost
Curtailment (loss) gain
Plan termination
Settlement loss
Total cost
Pension
Benefits
Postretirement
Benefits
2015
2014
2013
2015
2014
2013
$ 196 $ 213 $ 252 $
3 $
4 $
587
641
581
(977)
(990)
(911)
(1)
271
(16)
243
(22)
315
5
—
3
(1)
11
—
—
(1)
$
76 $
91 $ 215 $
10 $
14 $
5
—
1
(65)
—
—
—
—
—
—
(128)
—
—
—
—
$
82 $
26 $ 215 $ (118) $
14 $
5
11
—
—
2
18
—
—
—
18
71
Plan Assets
For the U.S. Plans, investment allocation decisions are made by a fiduciary committee composed of
senior executives appointed by the Company’s Chief Executive Officer. For the non-U.S. plans,
investment allocation decisions are made by local fiduciaries, in consultation with the Company for the
larger plans. Plan assets are invested in a manner consistent with the fiduciary standards set forth in all
relevant laws relating to pensions and trusts in each country. Primary investment objectives are (1) to
achieve an investment return that, in combination with current and future contributions, will provide
sufficient funds to pay benefits as they become due, and (2) to minimize the risk of large losses. The
investment allocations are designed to meet these objectives by broadly diversifying plan assets among
numerous asset classes with differing expected returns, volatilities, and correlations.
The major categories of plan assets include equity securities, equity alternative investments, and fixed
income securities. For the U.S. qualified plans, the category ranges are 59-69% for equities and equity
alternatives, and 31-41% for fixed income. For the U.K. Plan, the category ranges are 45-51% for equities
and equity alternatives, and 49-55% for fixed income. Asset allocation is monitored frequently and re-
balancing actions are taken as appropriate. Re-balancing in the U.K. Plan was suspended in 2014 while a
contingent guarantee agreement was put in place and the investment strategy of the plan was finalized.
After the contingent guarantee agreement was executed in January 2015, re-balancing resumed in
February 2015 with target asset allocation of 48% equities and equity alternatives and 52% fixed income.
Plan investments are exposed to stock market, interest rate, and credit risk. Concentrations of these risks
are generally limited due to diversification by investment style within each asset class, diversification by
investment manager, diversification by industry sectors and issuers, and the dispersion of investments
across many geographic areas.
Unrecognized Actuarial Gains/Losses
In accordance with applicable accounting guidance, the funded status of the Company's pension plans is
recorded in the consolidated balance sheets and provides for a delayed recognition of actuarial gains or
losses arising from changes in the projected benefit obligation due to changes in the assumed discount
rates, differences between the actual and expected value of plan assets and other assumption changes.
The unrecognized pension plan actuarial gains or losses and prior service costs not yet recognized in net
periodic pension cost are recognized in Accumulated Other Comprehensive Income ("AOCI"), net of tax.
These gains and losses are amortized prospectively out of AOCI over a period that approximates the
average remaining service period of active employees, or for plans in which substantially all the
participants are inactive, over the remaining life expectancy of the inactive employees.
Interest and Service Cost
In 2016, the Company changed the approach used to estimate the service and interest cost components
of net periodic benefit cost for its significant non-U.S. plans. Historically, service and interest costs were
estimated using a single weighted average discount rate derived from the yield curves used to measure
the benefit obligations at the beginning of the period. This change in approach was made to improve the
correlation between the projected benefit cash flows and the corresponding yield curve spot rates and to
provide a more precise measurement of service and interest costs. The change does not impact the
measurement of the plans’ total Projected Benefit Obligation. The Company has accounted for this
change as a change in estimate, that will be applied prospectively beginning in 2016. As a result of this
change, service and interest cost in 2016 are expected to be approximately $45 million lower than if the
prior methodology were used in 2016.
72
U.S. Plans
The following schedules provide information concerning the Company’s U.S. defined benefit pension
plans and postretirement benefit plans:
(In millions of dollars)
Change in benefit obligation:
Benefit obligation at beginning of year
Service cost
Interest cost
Employee contributions
Plan amendments
Plan termination
Actuarial (gain) loss
Medicare part D subsidy
Benefits paid
Benefit obligation, December 31
Change in plan assets:
Fair value of plan assets at beginning of year
Plan combination
Actual return on plan assets
Employer contributions
Employee contributions
Medicare part D subsidy
Benefits paid
Other
Fair value of plan assets, December 31
Net funded status, December 31
Amounts recognized in the consolidated balance
sheets:
Current liabilities
Non-current liabilities
Net liability recognized, December 31
Amounts recognized in other comprehensive income
(loss):
Prior service (cost) credit
Net actuarial (loss) gain
Total recognized accumulated other comprehensive
(loss) income, December 31
U.S. Pension
Benefits
U.S. Postretirement
Benefits
2015
2014
2015
2014
$
$
$
$
$
$
$
$
5,924 $
114
254
—
—
—
(392)
—
(215)
5,685 $
4,516 $
—
(170)
29
—
—
(215)
—
4,160 $
(1,525) $
4,827 $
91
253
—
—
—
955
—
(202)
5,924 $
4,279 $
—
414
25
—
—
(202)
—
4,516 $
(1,408) $
(26) $
(25) $
(1,499)
(1,525) $
(1,383)
(1,408) $
177 $
1
2
3
—
(128)
(5)
—
(10)
40 $
18 $
—
—
4
3
—
(10)
(12)
3 $
(37) $
(2) $
(35)
(37) $
— $
— $
(1,754)
(1,749)
(7) $
13
$
(1,754) $
(1,749) $
6 $
158
2
7
13
(4)
—
21
1
(21)
177
—
—
—
13
13
1
(21)
12
18
(159)
(2)
(157)
(159)
4
2
6
Cumulative employer contributions in excess (less
than) net periodic cost
Net amount recognized in consolidated balance sheet $
$
Accumulated benefit obligation at December 31
229
(1,525) $
5,600 $
341
(1,408) $
5,825 $
(43)
(37) $
— $
(165)
(159)
—
73
(In millions of dollars)
Reconciliation of prior service credit (cost) recognized
in accumulated other comprehensive income (loss):
Beginning balance
Recognized as component of net periodic benefit cost
Plan termination
Plan amendment
Prior service (cost) credit, December 31
(In millions of dollars)
Reconciliation of net actuarial (loss) gain recognized
in accumulated other comprehensive income (loss):
Beginning balance
Recognized as component of net periodic benefit cost
(credit)
Changes in plan assets and benefit obligations
recognized in other comprehensive income (loss):
Other
Liability experience
Asset experience
U.S. Pension
Benefits
U.S. Postretirement
Benefits
2015
2014
2015
2014
$
$
— $
—
—
—
— $
7 $
(7)
—
—
— $
4 $
3
(14)
—
(7) $
—
—
—
4
4
U.S. Pension
Benefits
U.S. Postretirement
Benefits
2015
2014
2015
2014
$
(1,749) $
(974) $
2 $
146
112
(2)
13
(2)
—
(21)
12
(9)
2
Total (loss) gain recognized as change in plan assets
and benefit obligations
Net actuarial (loss) gain, December 31
(151)
(1,754) $
$
—
392
(543)
—
(955)
68
(887)
8
5
—
5
(1,749) $
13 $
For the Years Ended December 31,
(In millions of dollars)
Total recognized in net periodic benefit cost
and other comprehensive loss (income)
U.S. Pension
Benefits
2014
2015
2013
U.S. Postretirement
Benefits
2014
2015
2013
$
146 $
885 $ (696) $ (138) $
14 $
(5)
Estimated amounts that will be amortized from accumulated other comprehensive loss in the next fiscal
year:
(In millions of dollars)
Prior service credit
Net actuarial loss
Projected cost (credit)
U.S. Pension
Benefits
U.S. Postretirement
Benefits
2016
— $
71
71
$
2016
(4)
2
(2)
$
$
74
The weighted average actuarial assumptions utilized in determining the above amounts for the U.S.
defined benefit and other U.S. postretirement plans as of the end of the year are as follows:
Weighted average assumptions:
Discount rate (for expense)
Expected return on plan assets
Rate of compensation increase (for expense)
Discount rate (for benefit obligation)
Rate of compensation increase (for benefit obligation)
U.S. Pension
Benefits
U.S. Postretirement
Benefits
2015
2014
2015
2014
4.41%
8.75%
2.00%
4.74%
2.00%
5.30%
8.75%
2.00%
4.30%
2.00%
3.90%
—
—
4.36%
—
4.99%
—
—
4.19%
—
In 2014, the Society of Actuaries in the United States issued a new mortality table (RP-2014) and an
updated improvement scale. The Company considered the effect of RP-2014, along with other available
information on mortality improvement and industry specific mortality studies, to select its assumptions for
measurement of the plans’ benefit obligations at December 31, 2014 and 2015.
The projected benefit obligation, accumulated benefit obligation and aggregate fair value of plan assets
for U.S. pension plans with accumulated benefit obligations in excess of plan assets were $5.7 billion,
$5.6 billion and $4.2 billion, respectively, as of December 31, 2015 and $5.9 billion, $5.8 billion and $4.5
billion, respectively, as of December 31, 2014.
The projected benefit obligation and fair value of plans assets for U.S. pension plans with projected
benefit obligations in excess of plan assets was $5.7 billion and $4.2 billion, respectively, as of
December 31, 2015 and $5.9 billion and $4.5 billion, respectively, as of December 31, 2014.
As of December 31, 2015, the U.S. qualified plans hold 4 million shares of the Company’s common stock
which were contributed to the Plan by the Company in 2005. This represented approximately 5.3% of
those plans' assets as of December 31, 2015. In addition, plan assets may be invested in funds managed
by Mercer Investments, a subsidiary of the Company.
The components of the net periodic benefit cost for the U.S. defined benefit and other postretirement
benefit plans are as follows:
U.S. Plans only
For the Years Ended December 31,
(In millions of dollars)
Service cost
Interest cost
Expected return on plan assets
Amortization of prior service (credit) cost
Recognized actuarial loss (gain)
Net periodic benefit cost (credit)
Plan termination
Total cost (credit)
Pension
Benefits
2014
2015
114 $
254
(373)
—
146
141 $
—
141 $
91 $
253
(346)
(7)
112
103 $
—
103 $
$
$
$
Postretirement
Benefits
2014
2015
2013
104 $
229
(324)
(16)
207
200 $
—
1 $
2
—
3
(2)
4 $
(128)
200 $ (124) $
2013
3
7
—
—
—
10
—
10
2 $
7
—
—
(2)
7 $
—
7 $
Effective September 1, 2015, the Company divided its U.S. qualified defined benefit plan to provide
enhanced flexibility and better manage the risks. The existing plan was amended to cover only the
retirees currently receiving benefits and terminated vested participants as of August 1, 2015. The
Company's active participants as of that date were transferred into a newly established, legally separate
qualified defined benefit plan. The benefits offered to the plans’ participants were unchanged. As a result
of the plan amendment and establishment of the new plan, the Company re-measured the assets and
liabilities of the two plans as required under U.S. GAAP, based on assumptions and market conditions at
the amendment date. The net periodic pension expense recognized in 2015 reflects the weighted average
costs of the December 31, 2014 measurement and the September 1, 2015 re-measurement.
75
In March 2015, the Company amended its U.S. Post-65 retiree medical reimbursement plan (the "RRA
plan"), resulting in its termination, with benefits to certain participants paid through December 31, 2016.
As a result of the termination of the RRA plan, the Company recognized a net credit of approximately
$125 million in the first quarter of 2015.
In December 2003, the Medicare Prescription Drug, Improvement and Modernization Act of 2003 became
law. The net periodic benefit cost for all periods shown above includes the related subsidy.
The assumed health care cost trend rate for Medicare eligibles and non-Medicare eligibles is
approximately 7.3% in 2015, gradually declining to 4.5% in 2029. Assumed health care cost trend rates
have a small effect on the amounts reported for the U.S. health care plans because the Company caps its
share of health care trend at 5%. A one percentage point change in assumed health care cost trend rates
would have no effect on the total service and interest cost components or the postretirement benefit
obligation.
Estimated Future Contributions
The Company expects to fund approximately $26 million for its U.S. non-qualified plans in 2016. The
Company’s policy for funding its tax-qualified defined benefit retirement plans is to contribute amounts at
least sufficient to meet the funding requirements set forth in the U.S. and applicable foreign law. There is
currently no ERISA funding requirement for the U.S. qualified plans for 2016.
76
Non-U.S. Plans
The following schedules provide information concerning the Company’s non-U.S. defined benefit pension
plans and non-U.S. postretirement benefit plans:
(In millions of dollars)
Change in benefit obligation:
Benefit obligation at beginning of year
Service cost
Interest cost
Employee contributions
Actuarial loss (gain)
Plan amendments
Effect of settlement
Effect of curtailment
Benefits paid
Foreign currency changes
Other
Benefit obligation December 31
Change in plan assets:
Fair value of plan assets at beginning of year
Actual return on plan assets
Effect of settlement
Company contributions
Employee contributions
Benefits paid
Foreign currency changes
Other
Fair value of plan assets, December 31
Net funded status, December 31
Amounts recognized in the consolidated balance
sheets:
Non-current assets
Current liabilities
Non-current liabilities
Net asset (liability) recognized, December 31
Amounts recognized in other comprehensive
(loss) income:
Prior service (cost) credit
Net actuarial loss
Total recognized accumulated other
comprehensive (loss) income, December 31
Cumulative employer contributions in excess
(deficient) of net periodic cost
Net asset (liability) recognized in consolidated
balance sheet, December 31
Accumulated benefit obligation, December 31
Non-U.S. Pension
Benefits
2015
2014
Non-U.S.
Postretirement Benefits
2014
2015
10,018 $
82
333
8
(432)
(5)
(12)
8
(337)
(632)
45
9,076 $
10,410 $
187
(12)
166
8
(337)
(620)
24
9,826 $
750 $
8,711 $
122
388
10
1,619
13
(11)
—
(311)
(585)
62
10,018 $
9,351 $
1,756
(11)
156
10
(311)
(578)
37
10,410 $
392 $
1,144 $
(5)
(389)
750 $
967 $
(6)
(569)
392 $
93 $
2
3
—
(6)
—
—
—
(3)
(10)
—
79 $
— $
—
—
3
—
(3)
—
—
— $
(79) $
— $
(3)
(76)
(79) $
(3) $
(2) $
(2,887)
(3,215)
— $
(6)
(2,890) $
(3,217) $
(6) $
3,640
3,609
(73)
750 $
392 $
8,830 $
9,731 $
(79) $
— $
$
$
$
$
$
$
$
$
$
$
$
77
97
2
4
—
(1)
—
—
—
(3)
(6)
—
93
—
—
—
3
—
(3)
—
—
—
(93)
—
(4)
(89)
(93)
—
(14)
(14)
(79)
(93)
—
(In millions of dollars)
Reconciliation of prior service credit (cost)
recognized in accumulated other
comprehensive income (loss):
Beginning balance
Recognized as component of net periodic
benefit credit
Effect of curtailment
Changes in plan assets and benefit obligations
recognized in other comprehensive income:
Plan amendments
Exchange rate adjustments
Non-U.S. Pension
Benefits
Non-U.S.
Postretirement Benefits
2015
2014
2015
2014
$
(2) $
85 $
— $
(1)
(5)
5
—
(9)
(65)
(13)
—
—
—
—
—
—
—
—
—
—
—
Prior service (cost) credit, December 31
$
(3) $
(2) $
— $
(In millions of dollars)
Reconciliation of net actuarial gain (loss)
recognized in accumulated other
comprehensive income (loss):
Beginning balance
Recognized as component of net periodic
benefit cost
Effect of settlement
Changes in plan assets and benefit obligations
recognized in other comprehensive (loss)
income:
Liability experience
Asset experience
Other
Total amount recognized as change in plan
assets and benefit obligations
Exchange rate adjustments
Net actuarial loss, December 31
Non-U.S. Pension
Benefits
Non-U.S.
Postretirement Benefits
2015
2014
2015
2014
$
(3,215) $
(3,010) $
(14) $
(16)
125
2
432
(417)
(20)
(5)
206
131
—
(1,619)
1,112
(14)
(521)
185
1
—
6
—
—
6
1
1
—
1
—
—
1
—
$
(2,887) $
(3,215) $
(6) $
(14)
For the Years Ended December 31,
(In millions of dollars)
Total recognized in net periodic benefit
cost and other comprehensive loss
(income)
Non-U.S. Pension
Benefits
2014
2015
2013
Non-U.S. Postretirement
Benefits
2014
2015
2013
$ (407) $
201 $ (276) $
(2) $
5 $
(2)
Estimated amounts that will be amortized from accumulated other comprehensive income in the next
fiscal year:
(In millions of dollars)
Prior service credit
Net actuarial loss
Projected cost
Non-U.S.
Pension
Benefits
Non-U.S.
Postretirement
Benefits
2016
1
(100)
$
(99) $
2016
—
—
—
$
$
78
The weighted average actuarial assumptions utilized for the non-U.S. defined and postretirement benefit
plans as of the end of the year are as follows:
Weighted average assumptions:
Discount rate (for expense)
Expected return on plan assets
Rate of compensation increase (for expense)
Discount rate (for benefit obligation)
Rate of compensation increase (for benefit
obligation)
Non-U.S. Pension
Benefits
Non-U.S.
Postretirement Benefits
2015
2014
2015
2014
3.49%
6.57%
2.67%
3.71%
4.55%
6.95%
2.99%
3.49%
3.85%
—
—
4.00%
4.80%
—
—
3.85%
2.72%
2.67%
—
—
The non-U.S. defined benefit plans do not have any direct ownership of the Company’s common stock.
The pension plan in the United Kingdom no longer holds an interest in the Trident III private equity fund,
since the fund fully harvested all its portfolio investments and made final distributions to its partners in
2015.
The projected benefit obligation, accumulated benefit obligation and fair value of plan assets for the non-
U.S. pension plans with accumulated benefit obligations in excess of plan assets were $1.7 billion, $1.6
billion and $1.3 billion, respectively, as of December 31, 2015 and $2.1 billion, $2.0 billion and $1.6 billion,
respectively, as of December 31, 2014.
The projected benefit obligation and fair value of plan assets for non-U.S. pension plans with projected
benefit obligations in excess of plan assets was $1.9 billion and $1.5 billion, respectively, as of
December 31, 2015 and $2.2 billion and $1.6 billion, respectively, as of December 31, 2014.
Non-U.S. Plan Amendments
Effective August 1, 2015, the Company amended its Ireland defined benefit pension plans to close those
plans to future benefit accruals and replaced those plans with a defined contribution arrangement. The
Company re-measured the assets and liabilities of the plans, based on assumptions and market
conditions on the amendment date. The net periodic pension costs recognized in 2015 reflects the
weighted average costs of the December 31, 2014 measurement and the August 1, 2015 re-
measurement.
After completion of a consultation period with affected colleagues, in January 2014, the Company
amended its U.K. defined benefit pension plans to close those plans to future benefit accruals effective
August 1, 2014 and replaced those plans, along with its existing defined contribution plans, with a new,
comprehensive defined contribution arrangement. This change resulted in a curtailment of the U.K.
defined benefit plans and, as required under GAAP, the Company re-measured the defined benefit plans’
assets and liabilities at the amendment date, based on assumptions and market conditions at that date.
The net periodic benefit costs recognized in 2014 are the weighted average resulting from the
December 31, 2013 measurement and the January 2014 re-measurement. The Company recognized a
curtailment gain of $65 million in the first quarter of 2014, primarily resulting from the recognition of the
remaining unamortized prior service credit related to a plan amendment made in December 2012. This
gain was mostly offset by the cost of a transition benefit for certain employees most impacted by the
amendment, which is not part of net periodic pension cost.
79
Components of Net Periodic Benefits Costs
The components of the net periodic benefit cost for the non-U.S. defined benefit and other postretirement
benefit plans and the curtailment, settlement and termination expenses are as follows:
For the Years Ended December 31,
(In millions of dollars)
Service cost
Interest cost
Expected return on plan assets
Amortization of prior service cost
Recognized actuarial loss
Net periodic benefit (credit) cost
Settlement loss
Curtailment loss (gain)
Total (credit) cost
Non-U.S. Pension
Benefits
Non-U.S. Postretirement
Benefits
2015
2014
2013
2015
2014
2013
$
82 $
122 $
148 $
2 $
2 $
333
(604)
(1)
125
(65)
1
5
(59) $
$
388
(644)
(9)
131
(12)
—
(65)
352
(587)
(6)
108
15
—
—
3
—
—
1
6
—
—
4
—
—
1
7
—
—
(77) $
15 $
6 $
7 $
2
4
—
—
2
8
—
—
8
The assumed health care cost trend rate was approximately 5.30% in 2015, gradually declining to 4.53%
in 2026. Assumed health care cost trend rates can have a significant effect on the amounts reported for
the non-U.S. health care plans. A one percentage point change in assumed health care cost trend rates
would have the following effects:
(In millions of dollars)
Effect on total of service and interest cost components
Effect on postretirement benefit obligation
Estimated Future Contributions
1 Percentage
Point Increase
1
$
7
$
1 Percentage
Point Decrease
(1)
$
(6)
$
The Company expects to fund approximately $191 million to its non-U.S. pension plans in 2016. Funding
requirements for non-U.S. plans vary by country. Contribution rates are generally based on local funding
practices and requirements, which may differ significantly from measurements under U.S. GAAP.
Funding amounts may be influenced by future asset performance, the level of discount rates and other
variables impacting the assets and/or liabilities of the plan. Discretionary contributions may also be
affected by alternative uses of the Company’s cash flows, including dividends, investments and share
repurchases.
In the U.K., contributions to defined benefit pension plans are determined through a negotiation process
between the Company and the plans' Trustee that typically occurs every three years in conjunction with
the actuarial valuation of the plans. This process is governed by U.K. pension regulations. The
assumptions that result from the funding negotiations are different from those used for U.S. GAAP and
currently result in a lower funded status than under U.S. GAAP. In March 2014, the Company and the
Trustee of the U.K. Defined Benefits Plans agreed to a funding deficit recovery plan for the U.K. defined
benefit pension plans. The current agreement with the Trustee sets out the annual deficit contributions
which would be due based on the deficit at December 31, 2012. The funding level is subject to re-
assessment, in most cases on November 1st of each year. If the funding level on November 1st has
sufficiently improved, no deficit funding contributions will be required in the following year, and the
contribution amount will be deferred. As part of a long-term strategy, which depends on having greater
influence over asset allocation and overall investment decisions, the Company has agreed to support
annual deficit contributions by the U.K. operating companies under certain circumstances, up to GBP 450
million over a seven-year period.
80
Estimated Future Benefit Payments
The Plans' estimated future benefit payments for its pension and postretirement benefits (without
reduction for Medicare subsidy receipts) are as follows:
For the Years Ended December 31,
(In millions of dollars)
2016
2017
2018
2019
2020
2021-2025
Pension
Benefits
Postretirement
Benefits
U.S.
231
247
264
274
286
1,586
$
$
$
$
$
$
Non-U.S.
260
$
274
$
287
$
299
$
314
$
1,837
$
$
$
$
$
$
$
U.S.
Non-U.S.
3
$
4
$
4
$
4
$
4
$
19
$
4
4
4
4
4
16
Defined Benefit Plans Fair Value Disclosures
In December 2008, the FASB issued guidance for Employers’ Disclosures About Pension and Other Post
Retirement Benefit Plan Assets. The guidance requires fair value plan asset disclosures for an employer’s
defined benefit pension and postretirement plans similar to the guidance on Fair Value Measurements as
well as (a) how investment allocation decisions are made, (b) the major categories of plan assets, and
(c) significant concentrations of risk within plan assets.
The U.S. and non-U.S. plan investments are classified into Level 1, which refers to investments valued
using quoted prices from active markets for identical assets; Level 2, which refers to investments not
traded on an active market but for which observable market inputs are readily available; and Level 3,
which refers to investments valued based on significant unobservable inputs. Assets and liabilities are
classified in their entirety based on the lowest level of input that is significant to the fair value
measurement.
81
The following table sets forth, by level within the fair value hierarchy, a summary of the U.S. and non-U.S.
plans' investments measured at fair value on a recurring basis at December 31, 2015 and 2014:
Assets (In millions of dollars)
Common/collective trusts
Corporate obligations
Corporate stocks
Private equity/partnerships
Government securities
Real estate
Short-term investment funds
Company common stock
Other investments
Total investments
Assets (In millions of dollars)
Common/collective trusts
Corporate obligations
Corporate stocks
Private equity/partnerships
Government securities
Real estate
Short-term investment funds
Company common stock
Other investments
Total investments
Fair Value Measurements at December 31, 2015
Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)
Significant
Other
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
$
$
175 $
—
1,844
—
10
—
312
222
13
2,576 $
6,591 $
2,651
6
—
415
8
4
—
47
9,722 $
270 $
1
2
710
—
434
—
—
257
1,674 $
Fair Value Measurements at December 31, 2014
Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)
Significant
Other
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
$
$
172 $
—
2,087
—
—
—
724
229
16
3,228 $
6,766 $
2,938
6
—
371
6
12
—
23
10,122 $
184 $
3
1
727
—
375
—
—
239
1,529 $
Total
7,036
2,652
1,852
710
425
442
316
222
317
13,972
Total
7,122
2,941
2,094
727
371
381
736
229
278
14,879
82
The tables below set forth a summary of changes in the fair value of the plans’ Level 3 assets for the
years ended December 31, 2015 and December 31, 2014:
Assets (In
millions)
Private equity/
Partnerships
Real estate
Other
investments
Common/
Collective trusts
Corporate stocks
Corporate
obligations
Total assets
Assets (In
millions)
Private equity/
Partnerships
Real estate
Other
investments
Common/
Collective trusts
Corporate stocks
Corporate
obligations
Government
securities
Fair Value,
January 1,
2015
Purchases Sales
Unrealized
Gain/
(Loss)
Realized
Gain/
(Loss)
Exchange
Rate
Impact
Transfers
in/(out)
and
Other
Fair
Value,
December
31, 2015
$
727
375
239
184
1
3
$
223
$ (121) $
(263) $
159
$
(15) $
— $
50
47
149
—
—
(1)
(13)
(27)
—
—
32
14
(6)
1
—
1
—
—
—
—
(23)
(30)
(30)
—
—
—
—
—
—
(2)
710
434
257
270
2
1
$
1,529
$
469
$ (162) $
(222) $
160
$
(98) $
(2) $
1,674
Fair Value,
January 1,
2014
Purchases Sales
Unrealized
Gain/
(Loss)
Realized
Gain/
(Loss)
Exchange
Rate
Impact
Transfers
in/(out)
and
Other
Fair
Value,
December
31, 2014
$
799
312
238
151
1
4
2
$
158
$ (185) $
(173) $
137
$
(12) $
97
21
—
—
3
—
(50)
(16)
(1)
—
(1)
—
19
18
50
—
—
—
16
—
—
—
—
—
(19)
(28)
(16)
—
—
—
$
3
—
6
—
—
(3)
(2)
727
375
239
184
1
3
—
Total assets
$
1,507
$
279
$ (253) $
(86) $
153
$
(75) $
4
$
1,529
The following is a description of the valuation methodologies used for assets measured at fair value:
Company common stock: Valued at the closing price reported on the New York Stock Exchange.
Common stocks, preferred stocks, convertible equity securities and rights/warrants (included in Corporate
stocks): Valued at the closing price reported on the primary exchange.
Corporate bonds (included in Corporate obligations): The fair value of corporate bonds is estimated using
recently executed transactions, market price quotations (where observable) and bond spreads. The
spread data used are for the same maturity as the bond. If the spread data does not reference the issuer,
then data that references a comparable issuer are used. When observable price quotations are not
available, fair value is determined based on cash flow models.
Commercial mortgage-backed and asset-backed securities (included in Corporate obligations): Fair
value is determined using discounted cash flow models. Observable inputs are based on trade and quote
activity of bonds with similar features including issuer vintage, purpose of underlying loan (first or second
lien), prepayment speeds and credit ratings. The discount rate is the combination of the appropriate rate
from the benchmark yield curve and the discount margin based on quoted prices.
Common/Collective trusts: Valued at the net asset value of units of a bank collective trust. The net asset
value as provided by the trustee, is used as a practical expedient to estimate fair value. The net asset
value is based on the fair value of the underlying investments held by the fund less its liabilities. This
practical expedient is not used when it is determined to be probable that the fund will sell the investment
for an amount different than the reported net asset value.
83
U.S. government bonds (included in Government securities): The fair value of U.S. government bonds is
estimated by pricing models that utilize observable market data including quotes, spreads and data points
for yield curves.
U.S. agency securities (included in Government securities): U.S. agency securities are comprised of two
main categories consisting of agency issued debt and mortgage pass-throughs. Agency issued debt
securities are valued by benchmarking market-derived prices to quoted market prices and trade data for
identical or comparable securities. Mortgage pass-throughs include certain "To-be-announced" (TBA)
securities and mortgage pass-through pools. TBA securities are generally valued using quoted market
prices or are benchmarked thereto. Fair value of mortgage pass-through pools are model driven with
respect to spreads of the comparable TBA security.
Private equity and real estate partnerships: Investments in private equity and real estate partnerships are
valued based on the fair value reported by the manager of the corresponding partnership and reported on
a one quarter lag. The managers provide unaudited quarterly financial statements and audited annual
financial statements which set forth the value of the fund. The valuations obtained from the managers are
based on various analyses on the underlying holdings in each partnership, including financial valuation
models and projections, comparable valuations from the public markets, and precedent private market
transactions. Investments are valued in the accompanying financial statements based on the Plan’s
beneficial interest in the underlying net assets of the partnership as determined by the partnership
agreement.
Insurance group annuity contracts: The fair values for these investments are based on the current market
value of the aggregate accumulated contributions plus interest earned.
Swap assets (included in Other investments): Fair values for interest rate swaps, equity index swaps and
inflation swaps are estimated using a discounted cash flow pricing model. These models use observable
market data such as contractual fixed rate, broker quotes, spot equity price or index value and dividend
data. The fair values of credit default swaps are estimated using an income approach model which
determines expected cash flows based on default probabilities from the issuer-specific credit spread
curve and credit loss recovery rates, both of which are dependent on market quotes.
Real estate investment trusts (included in Corporate stocks): Valued at the closing price reported on an
exchange.
Short-term investment funds: Primarily high-grade money market instruments valued at net asset value
at year-end.
Real estate: Valued by investment managers generally using proprietary pricing models.
Registered investment companies: Valued at the closing price reported on the primary exchange.
Defined Contribution Plans
The Company maintains certain defined contribution plans for its employees, including the Marsh &
McLennan Companies 401(k) Savings & Investment Plan ("401(k) Plan"), that are qualified under U.S. tax
laws. Under these plans, eligible employees may contribute a percentage of their base salary, subject to
certain limitations. For the 401(k) Plan, the Company matches a fixed portion of the employees’
contributions. The 401(k) Plan contains an Employee Stock Ownership Plan feature under U.S. tax law.
Approximately $398 million of the 401(k) Plan’s assets at December 31, 2015 and $453 million in
December 31, 2014 were invested in the Company’s common stock. If a participant does not choose an
investment direction for his or her future contributions, they are automatically invested in a BlackRock
LifePath Portfolio that most closely matches the participant’s expected retirement year. The cost of these
defined contribution plans was $51 million in 2015, $49 million in 2014 and $50 million in 2013. In
addition, the Company has a significant defined contribution plan in the U.K. As noted above, effective
August 1, 2014, a newly formed defined contribution plan replaced the existing defined contribution and
defined benefit plans with regard to future service. The cost of the U.K. defined contribution plan was $93
million, $65 million and $23 million in 2015, 2014 and 2013, respectively.
84
9.
Stock Benefit Plans
The Company maintains multiple stock-based payment arrangements under which employees are
awarded grants of restricted stock units, stock options and other forms of stock-based payment
arrangements.
Marsh & McLennan Companies, Inc. Incentive and Stock Award Plans
On May 19, 2011, the Marsh & McLennan Companies, Inc. 2011 Incentive and Stock Award Plan (the
"2011 Plan") was approved by the Company's stockholders. The 2011 Plan replaced the Company's two
previous equity incentive plans (the 2000 Senior Executive Incentive and Stock Award Plan and the 2000
Employee Incentive and Stock Award Plan).
The types of awards permitted under the 2011 Plan include stock options, restricted stock and restricted
stock units payable in Company common stock or cash, and other stock-based and performance-based
awards. The Compensation Committee of the Board of Directors (the "Compensation Committee")
determines, at its discretion, which affiliates may participate in the 2011 Plan, which eligible employees
will receive awards, the types of awards to be received, and the terms and conditions thereof. The right of
an employee to receive an award may be subject to performance conditions as specified by the
Compensation Committee. The 2011 Plan contains a provision which, in the event of a change in control
of the Company, may accelerate the vesting of the awards. This provision requires both a change in
control of the Company and a subsequent specified termination of employment for vesting to be
accelerated.
The 2011 Plan retains the remaining share authority of the two previous plans as of the date the 2011
Plan was approved by stockholders. Thus, approximately 23.2 million shares of common stock, plus
shares remaining unused under the previous plans, are available for awards over the life of the 2011
Plan.
The current practice is to grant non-qualified stock options, restricted stock units and/or performance
stock units ("PSUs") on an annual basis to senior executives and a limited number of other employees as
part of their total compensation. Restricted stock units are also granted to new hires or as retention
awards for certain employees. Restricted stock has not been granted since 2005.
Stock Options: Options granted under the 2011 Plan may be designated as either incentive stock options
or non-qualified stock options. The Compensation Committee determines the terms and conditions of the
option, including the time or times at which an option may be exercised, the methods by which such
exercise price may be paid, and the form of such payment. Options are generally granted with an
exercise price equal to the market value of the Company's common stock on the date of grant. These
option awards generally vest 25% per annum and have a contractual term of 10 years.
The estimated fair value of options granted is calculated using the Black-Scholes option pricing valuation
model. This model takes into account several factors and assumptions. The risk-free interest rate is
based on the yield on U.S. Treasury zero-coupon issues with a remaining term equal to the expected life
assumption at the time of grant. The expected life (estimated period of time outstanding) is estimated
using the contractual term of the option and the effects of employees' expected exercise and post-vesting
employment termination behavior. The Company uses a blended volatility rate based on the following: (i)
volatility derived from daily closing price observations for the 10-year period ended on the valuation date,
(ii) implied volatility derived from traded options for the period one week before the valuation date and (iii)
average volatility for the 10-year periods ended on 15 anniversaries prior to the valuation date, using daily
closing price observations. The expected dividend yield is based on expected dividends for the expected
term of the stock options.
85
The assumptions used in the Black-Scholes option pricing valuation model for options granted by the
Company in 2015, 2014 and 2013 are as follows:
Risk-free interest rate
Expected life (in years)
Expected volatility
Expected dividend yield
2015
1.78%
6.0
23.75%
1.97%
2014
1.88%
6.0
24.2%
2.08%
2013
1.03%-1.30%
6.0
23.6%-24.1%
2.48%-2.54%
A summary of the status of the Company’s stock option awards as of December 31, 2015 and changes
during the year then ended is presented below:
Balance at January 1, 2015
Granted
Exercised
Forfeited
Expired
Balance at December 31, 2015
Options vested or expected to vest
at December 31, 2015
Options exercisable at
December 31, 2015
Weighted
Average
Exercise
Price
Weighted
Average
Remaining
Contractual
Term
Aggregate
Intrinsic Value
($000)
30.97
56.84
29.24
46.43
30.45
34.14
5.4 years $
328,225
Shares
17,995,082 $
1,574,706 $
(4,607,079) $
(131,126) $
(54,779) $
14,776,804 $
14,584,291 $
34.04
5.4 years $
325,388
10,104,569 $
28.88
4.3 years $
276,975
In the above table, forfeited options are unvested options whose requisite service period has not been
met. Expired options are vested options that were not exercised. The weighted-average grant-date fair
value of the Company's option awards granted during the years ended December 31, 2015, 2014 and
2013 was $11.34, $9.66 and $6.21, respectively. The total intrinsic value of options exercised during the
same periods was $124.6 million, $174.3 million and $198.1 million, respectively.
As of December 31, 2015, there was $11.8 million of unrecognized compensation cost related to the
Company's option awards. The weighted-average period over which that cost is expected to be
recognized is approximately 1.16 years. Cash received from the exercise of stock options for the years
ended December 31, 2015, 2014 and 2013 was $134.7 million, $178.1 million and $281.1 million,
respectively.
The Company's policy is to issue treasury shares upon option exercises or share unit conversion. The
Company intends to issue treasury shares as long as an adequate number of those shares is available.
Restricted Stock Units and Performance Stock Units: Restricted stock units may be awarded under the
Company's 2011 Incentive and Stock Award Plan. The Compensation Committee determines the
restrictions on such units, when the restrictions lapse, when the units vest and are paid, and under what
terms the units are forfeited. The cost of these awards is amortized over the vesting period, which is
generally three years. Awards to senior executives and other employees may include three-year
performance-based restricted stock units and three-year service-based restricted stock units. The payout
of performance stock units (payable in shares of the Company's common stock) ranges, generally, from
0-200% of the number of units granted, based on the achievement of objective, pre-determined Company
performance measures, generally, over a three-year performance period. The Company accounts for
these awards as performance condition restricted stock units. The performance condition is not
considered in the determination of grant date fair value of such awards. Compensation cost is recognized
over the performance period based on management's estimate of the number of units expected to vest
and is adjusted to reflect the actual number of shares paid out at the end of the three-year performance
period. Dividend equivalents are not paid out unless and until such time that the award vests.
86
A summary of the status of the Company's restricted stock units and performance stock units as of
December 31, 2015 and changes during the period then ended is presented below:
Non-vested balance at January 1, 2015
Granted
Vested
Forfeited
Non-vested balance at December 31, 2015
Restricted Stock Units
Weighted
Average
Grant Date
Fair Value
38.74
56.81
35.56
52.67
52.51
Shares
2,097,730 $
1,737,354 $
(1,264,076) $
(111,715) $
2,459,293 $
Performance Stock Units
Weighted
Average
Grant Date
Fair Value
37.56
56.84
31.99
46.91
46.25
Shares
868,008 $
210,829 $
(373,449) $
(27,223) $
678,165 $
The weighted-average grant-date fair value of the Company's restricted stock units granted during the
years ended December 31, 2014 and 2013 was $48.16 and $36.70, respectively. The weighted average
grant date fair value of the Company's performance stock units granted during the years ended
December 31, 2014 and 2013 was $48.00 and $36.54, respectively. The total fair value of the shares
distributed during the years ended December 31, 2015, 2014 and 2013 in connection with the Company's
non-option equity awards was $114.3 million, $165.3 million and $205.5 million, respectively.
The payout of shares in respect of PSUs awarded in 2012 that vested in 2015 on the PSU Scheduled
Vesting Date was 200% of target. The payout of shares in respect of PSUs awarded in 2013 and 2014
that vested in 2015 (either in full or on a pro-rata basis due to certain types of termination) was 200% and
167% of target, respectively. In aggregate, 746,370 shares became distributable in respect to PSUs
vested in 2015.
Restricted Stock: Restricted shares of the Company's common stock may be awarded under the 2011
Plan and are subject to restrictions on transferability and other restrictions, if any, as the Compensation
Committee may impose. The Compensation Committee may also determine when and under what
circumstances the restrictions may lapse and whether the participant receives the rights of a stockholder,
including, without limitation, the right to vote and receive dividends. Unless the Compensation Committee
determines otherwise, restricted stock that is still subject to restrictions is forfeited upon termination of
employment. There have been no restricted shares granted since 2005.
A summary of the status of the Company's restricted stock awards as of December 31, 2015 and changes
during the period then ended is presented below:
Non-vested balance at January 1, 2015
Granted
Vested
Forfeited
Non-vested balance at December 31, 2015
Weighted
Average
Grant Date
Fair Value
46.14
—
46.14
—
—
Shares
7,200 $
— $
(7,200) $
— $
— $
The total fair value of the Company's restricted stock distributed was $0.4 million during the year ended
December 31, 2015 and $1.1 million during the year ended December 31, 2013. There were no restricted
stock distributions during 2014.
As of December 31, 2015, there was $94.5 million of unrecognized compensation cost related to the
Company's restricted stock, restricted stock units and performance stock unit awards. The weighted-
average period over which that cost is expected to be recognized is approximately 1.1 years.
87
Marsh & McLennan Companies Stock Purchase Plans
In May 1999, the Company's stockholders approved an employee stock purchase plan (the "1999 Plan")
to replace the 1994 Employee Stock Purchase Plan (the "1994 Plan"), which terminated on September
30, 1999 following its fifth annual offering. Under the current terms of the Plan, shares are purchased four
times during the plan year at a price that is 95% of the average market price on each quarterly purchase
date. Under the 1999 Plan, after including the available remaining unused shares in the 1994 Plan and
reducing the shares available by 10,000,000 consistent with the Company's Board of Directors' action in
March 2007, no more than 35,600,000 shares of the Company's common stock may be sold. Employees
purchased 507,411 shares during the year ended December 31, 2015 and at December 31, 2015,
2,271,784 shares were available for issuance under the 1999 Plan. Under the 1995 Company Stock
Purchase Plan for International Employees (the "International Plan"), after reflecting the additional
5,000,000 shares of common stock for issuance approved by the Company's Board of Directors in July
2002, and the addition of 4,000,000 shares due to a shareholder action in May 2007, no more than
12,000,000 shares of the Company's common stock may be sold. Employees purchased 145,422 shares
during the year ended December 31, 2015 and there were 2,748,564 shares available for issuance at
December 31, 2015 under the International Plan. The plans are considered non-compensatory.
10. Fair Value Measurements
Fair Value Hierarchy
The Company has categorized its assets and liabilities that are valued at fair value on a recurring basis
into a three-level fair value hierarchy as defined by the accounting literature. The fair value hierarchy
gives the highest priority to quoted prices in active markets for identical assets and liabilities (Level 1) and
lowest priority to unobservable inputs (Level 3). In some cases, the inputs used to measure fair value
might fall into different levels of the fair value hierarchy. In such cases, the level in the fair value hierarchy,
for disclosure purposes, is determined based on the lowest level input that is significant to the fair value
measurement. Assets and liabilities recorded in the consolidated balance sheets at fair value are
categorized based on the inputs in the valuation techniques as follows:
Level 1.
Assets and liabilities whose values are based on unadjusted quoted prices for identical
assets or liabilities in an active market (examples include active exchange-traded equity
securities and money market mutual funds).
Assets and liabilities utilizing Level 1 inputs include exchange-traded mutual funds and money market
funds.
Level 2.
Assets and liabilities whose values are based on the following:
a)
b)
c)
d)
Quoted prices for similar assets or liabilities in active markets;
Quoted prices for identical or similar assets or liabilities in non-active markets
(examples include corporate and municipal bonds, which trade infrequently);
Pricing models whose inputs are observable for substantially the full term of the
asset or liability (examples include most over-the-counter derivatives, including
interest rate and currency swaps); and
Pricing models whose inputs are derived principally from or corroborated by
observable market data through correlation or other means for substantially the
full asset or liability (for example, certain mortgage loans).
The Company does not have any assets or liabilities that utilize Level 2 inputs.
88
Level 3.
Assets and liabilities whose values are based on prices, or valuation techniques that
require inputs that are both unobservable and significant to the overall fair value
measurement. These inputs reflect management’s own assumptions about the
assumptions a market participant would use in pricing the asset or liability (examples
include private equity investments, certain commercial mortgage whole loans, and long-
dated or complex derivatives including certain foreign exchange options and long-dated
options on gas and power).
Liabilities utilizing Level 3 inputs include liabilities for contingent purchase consideration.
Valuation Techniques
Equity Securities and Mutual Funds - Level 1
Investments for which market quotations are readily available are valued at the sale price on their
principal exchange, or official closing bid price for certain markets.
Contingent Purchase Consideration Liability - Level 3
Purchase consideration for some acquisitions made by the Company includes contingent consideration
arrangements. Contingent consideration arrangements are primarily based on meeting EBITDA and
revenue targets over periods from two to four years. The fair value of contingent consideration is
estimated as the present value of future cash flows resulting from the projected revenue and earnings of
the acquired entities.
The following fair value hierarchy table presents information about the Company’s assets and liabilities
measured at fair value on a recurring basis as of December 31, 2015 and 2014:
(In millions of dollars)
Identical Assets
(Level 1)
Observable Inputs
(Level 2)
Unobservable
Inputs
(Level 3)
Total
12/31/15
12/31/14
12/31/15
12/31/14
12/31/15
12/31/14
12/31/15
12/31/14
Assets:
Financial instruments owned:
Mutual funds(a)
Money market funds(b)
Total assets measured at fair
value
Fiduciary Assets:
Money market funds
Total fiduciary assets measured at
fair value
Liabilities:
Contingent purchase
consideration liability(c)
Total liabilities measured at fair
value
$
$
$
$
$
$
$
142
140
150
107
$
— $
— $
— $
— $
—
—
—
—
$
142
140
150
107
282
$
257
$
— $
— $
— $
— $
282
$
257
48
48
$
$
57
57
$
$
— $
— $
— $
— $
— $
— $
— $
— $
48
48
— $
— $
— $
— $
309
— $
— $
— $
— $
309
$
$
207
207
$
$
309
309
$
$
$
$
57
57
207
207
(a) Included in other assets in the consolidated balance sheets.
(b) Included in cash and cash equivalents in the consolidated balance sheets.
(c) Included in accounts payable and accrued liabilities and other liabilities in the consolidated balance sheets.
During the year ended December 31, 2015, there were no assets or liabilities that transferred between
any of the levels.
89
The table below sets forth a summary of the changes in fair value of the Company’s Level 3 liabilities for
the years ended December 31, 2015 and December 31, 2014 that represent contingent purchase
consideration related to acquisitions:
(In millions of dollars)
Balance at January 1,
Additions
Payments
Revaluation Impact
Balance at December 31,
2015
2014
$
$
207
104
(47)
45
$
309
$
104
114
(42)
31
207
The fair value of the contingent purchase consideration liability is based on projections of revenue and
earnings for the acquired entities that are reassessed on a quarterly basis. As set forth in the table above,
based on the Company's ongoing assessment of the fair value of contingent consideration, the Company
recorded a net increase in the estimated fair value of such liabilities for prior period acquisitions of $45
million for the year ended December 31, 2015. A 5% increase in the above mentioned projections would
increase the liability by approximately $24 million. A 5% decrease in the above mentioned projections
would decrease the liability by approximately $37 million.
Long-Term Investments
The Company holds investments in certain private companies, public companies and certain private
equity investments that are accounted for using the equity method of accounting. The carrying value of
these investments amounted to $347 million and $388 million at December 31, 2015 and 2014,
respectively.
The Company's investments in private equity funds were $76 million and $61 million at December 31,
2015 and December 31, 2014, respectively. The carrying values of these private equity investments
approximates fair value. The underlying private equity funds follow investment company accounting,
where investments within the fund are carried at fair value. The Company records in earnings, investment
gains/losses for its proportionate share of the change in fair value of the funds. These investments would
be classified as Level 3 in the fair value hierarchy and are included in other assets in the consolidated
balance sheets.
Alexander Forbes: During 2014, the Company acquired a 34% interest in South Africa-based Alexander
Forbes Group Holding Limited ("Alexander Forbes") becoming a strategic shareholder after Alexander
Forbes successfully launched an initial public offering. Mercer purchased its stake in Alexander Forbes in
two tranches at 7.50 South African Rand per share for aggregate purchase consideration of
approximately $300 million.
Upon completion of the acquisition, the purchase price of the Alexander Forbes shares exceeded the
Company's share of the equity in net assets by approximately $146 million. The majority of this basis
difference resulted from the excess of the Company’s purchase price for the Alexander Forbes common
stock acquired over the book value of Alexander Forbes’ net assets. Substantially all of this basis
difference was allocated, based on the fair values of Alexander Forbes’ assets and liabilities, to the value
of investment contracts, customer contracts and relationships acquired and technology related intangible
assets, related deferred tax liability and goodwill. The basis difference related to these intangible assets
(excluding goodwill) is recorded as additional amortization expense over their estimated lives. The basis
difference related to the goodwill will be recognized upon disposition of our investment.
Alexander Forbes principally focuses on employee benefits and investment solutions for institutional
clients, and financial wellbeing and retail financial solutions for individual clients. Services include
retirement funds and investment consulting, actuarial and administration services, employee risk benefits
and health-care consulting, multi-manager investments solutions, and personal lines and business
insurance.
As of December 31, 2015, the carrying value of the Company’s investment in Alexander Forbes was
approximately $230 million. As of December 31, 2015, the market value of the approximately 443 million
shares owned by the Company, based on the December 31, 2015 closing share price of 5.78 South
90
African Rand per share, was approximately $166 million. During 2015, the share price of Alexander
Forbes ranged from 5.32 Rand to 10.38 Rand. The trading price first dropped below MMC's purchase
price in November 2015. The Company considered several factors related to its investment in Alexander
Forbes, including its financial position, the near- and long-term prospects of Alexander Forbes and the
broader South African economy and capital markets, the length of time and extent to which the market
value was below cost, and the Company’s intent and ability to retain the investment for a sufficient period
of time to allow for anticipated recovery in market value. As a result, the Company determined the
investment was not impaired.
The carrying value of the Company’s investment in Alexander Forbes and its other investments in private
companies that are accounted for using the equity method of accounting is included in other assets in the
consolidated balance sheets and the related results are included in revenue in the consolidated income
statements. The Company records its share of income or loss on its equity method investments on a one
quarter lag basis.
On February 24, 2015, Mercer purchased shares of common stock of Benefitfocus (NASDAQ:BNFT)
constituting approximately 9.9% of BNFT's outstanding capital stock as of the acquisition date. The
purchase price for the BNFT shares and certain other rights and other consideration was approximately
$75 million. The Company has elected to account for this investment under the cost method of accounting
as the shares purchased are categorized as restricted and cannot be sold for more than one year.
Effective January 1, 2017, these shares will be be accounted for as available for sale securities and
classified as Level 2 in the fair value hierarchy and included in other assets in the consolidated balance
sheets. The value of the BNFT shares based on the closing price on the NASDAQ at December 31, 2015
and without regard to the restrictions on sale was approximately $102 million.
The summarized financial information presented below reflects the aggregated financial information of all
significant equity method investees as of and for the twelve months ended September 30 of each year (or
portion of those twelve months the Company owned its investment), consistent with the Company’s
recognition of the results of its equity method investments on a one quarter lag. The investment income
information presented below reflects the net realized and unrealized gains/losses, net of expenses,
related to the Company's investments in several private equity funds. Certain of the Company’s equity
method investments, including Alexander Forbes, have unclassified balance sheets. Therefore, the asset
and liability information presented below are not split between current and non-current.
Below is a summary of the financial information for the Company's significant equity method investees:
For the Twelve Months Ended September 30,
(In millions of dollars)
Revenue
Net investment income (a)
Net income
As of September 30,
(In millions of dollars)
Total assets
Total liabilities
Non-controlling interests
2015
1,018
1,620
196
$
$
$
2014
239
161
216
$
$
$
2015
21,101
19,348
12
$
$
$
2013
148
88
135
2014
25,497
24,209
14
$
$
$
$
$
$
The information above includes twelve months of income statement activity for Alexander Forbes in 2015
and two months of activity in 2014, reflecting the timing of the Company's investment.
(a) Net investment income in 2015 includes approximately $1.5 billion related to Alexander Forbes,
substantially all of which is credited to policy holders.
91
11. Long-term Commitments
The Company leases office facilities, equipment and automobiles under non-cancelable operating leases.
These leases expire on varying dates, in some instances contain renewal and expansion options, do not
restrict the payment of dividends or the incurrence of debt or additional lease obligations, and contain no
significant purchase options. In addition to the base rental costs, occupancy lease agreements generally
provide for rent escalations resulting from increased assessments for real estate taxes and other charges.
Approximately 98% of the Company’s lease obligations are for the use of office space.
The consolidated statements of income include net rental costs of $381 million, $393 million and $403
million for 2015, 2014 and 2013, respectively, after deducting rentals from subleases ($14 million in 2015,
$12 million in 2014 and $13 million in 2013). These net rental costs exclude rental costs and sublease
income for previously accrued restructuring charges related to vacated space.
At December 31, 2015, the aggregate future minimum rental commitments under all non-cancelable
operating lease agreements are as follows:
For the Years Ended December 31,
(In millions of dollars)
2016
2017
2018
2019
2020
Subsequent years
Gross
Rental
Commitments
$
$
$
$
$
$
372 $
341 $
311 $
259 $
224 $
847 $
Rentals
from
Subleases
Net
Rental
Commitments
325
297
269
224
192
842
47 $
44 $
42 $
35 $
32 $
5 $
The Company has entered into agreements, primarily with various service companies, to outsource
certain information systems activities and responsibilities and processing activities. Under these
agreements, the Company is required to pay minimum annual service charges. Additional fees may be
payable depending upon the volume of transactions processed, with all future payments subject to
increases for inflation. At December 31, 2015, the aggregate fixed future minimum commitments under
these agreements are as follows:
For the Years Ended December 31,
(In millions of dollars)
2016
2017
2018
Subsequent years
Future
Minimum
Commitments
172
$
64
37
11
284
$
92
12. Debt
The Company’s outstanding debt is as follows:
2015
2014 *
$
12 $
11
December 31,
(In millions of dollars)
Short-term:
Current portion of long-term debt
Long-term:
Senior notes – 2.30% due 2017
Senior notes – 2.55% due 2018
Senior notes – 2.35% due 2019
Senior notes – 2.35% due 2020
Senior notes – 4.80% due 2021
Senior notes – 4.05% due 2023
Senior notes – 3.50% due 2024
Senior notes – 3.50% due 2025
Senior notes – 3.75% due 2026
Senior notes – 5.875% due 2033
Mortgage – 5.70% due 2035
Term Loan Facility
Other
249
249
298
—
497
247
594
494
—
297
403
50
1
3,379
11
3,368
* Amended to reflect the adoption in 2015 of new Financial Accounting Standards Board guidance related to the presentation of debt
issuance costs.
249
249
298
496
497
248
595
495
595
297
393
—
2
4,414
12
4,402 $
Less current portion
$
The senior notes in the table above are publically registered by the Company with no guarantees
attached.
In September 2015, the Company issued $600 million of 3.75% 10.5-year senior notes. The Company
used the net proceeds for general corporate purposes.
In March 2015, the Company issued $500 million of 2.35% five-year senior notes. The Company used the
net proceeds for general corporate purposes.
In September 2014, the Company issued $300 million of 2.35% five-year senior notes and $500 million of
3.50% 10.5-year senior notes. In October 2014, a significant portion of the net proceeds of this offering
were used to redeem $630 million of debt, including $230 million of 5.75% senior notes due in September
2015 and $400 million of 9.25% senior notes due in 2019. Total cash outflow related to this transaction
was approximately $765 million, including a $137 million cost for early redemption, which was reflected as
a charge in the consolidated statements of income in the fourth quarter of 2014.
In May 2014, the Company issued $600 million of 3.50% ten-year senior notes. The net proceeds of this
offering were used for general corporate purposes, which included the repayment of $320 million of the
existing 5.375% senior notes, which matured on July 15, 2014.
On November 24, 2015, the Company and certain of its foreign subsidiaries amended a $1.2 billion multi-
currency five-year revolving credit facility, that was due to expire in March 2019, into a new $1.5 billion
multi-currency five-year unsecured revolving credit facility. The interest rate on this facility is based on
LIBOR plus a fixed margin which varies with the Company's credit ratings. This facility expires in
November 2020 and requires the Company to maintain certain coverage and leverage ratios which are
tested quarterly. There were no borrowings outstanding under this facility at December 31, 2015.
The Company and certain of its foreign subsidiaries previously maintained a $1.2 billion multi-currency
five-year revolving credit facility. The facility was previously due to expire in March 2019 and was in effect
93
until November 2015. There were no borrowings outstanding under this facility at the time it was
amended.
The Company has a $150 million uncommitted bank credit line. There were no borrowings under this
facility at December 31, 2015.
In December 2012, the Company closed on a $50 million, three-year term loan facility, which was
terminated on October 30, 2015.
Additional credit facilities, guarantees and letters of credit are maintained with various banks, primarily
related to operations located outside the United States, aggregating $229 million at December 31, 2015
and $260 million at December 31, 2014. There was $0.4 million outstanding borrowings under these
facilities at December 31, 2015 and $0.6 million outstanding borrowings under these facilities at
December 31, 2014.
Scheduled repayments of long-term debt in 2016 and in the four succeeding years are $12 million, $263
million, $262 million, $313 million and $514 million, respectively.
Fair value of Short-term and Long-term Debt
The estimated fair value of the Company’s short-term and long-term debt is provided below. Certain
estimates and judgments were required to develop the fair value amounts. The fair value amounts shown
below are not necessarily indicative of the amounts that the Company would realize upon disposition, nor
do they indicate the Company’s intent or need to dispose of the financial instrument.
(In millions of dollars)
Short-term debt
Long-term debt
December 31, 2015
December 31, 2014
Carrying
Amount
Fair
Value
Carrying
Amount
Fair
Value
$
$
12 $
4,402 $
12
4,513
$
$
11 $
11
3,376 $
3,493
The fair value of the Company’s short-term debt consists primarily of term debt maturing within the next
year and its fair value approximates its carrying value. The estimated fair value of a primary portion of the
Company's long-term debt is based on discounted future cash flows using current interest rates available
for debt with similar terms and remaining maturities. Short- and long-term debt would be classified as
Level 2 in the fair value hierarchy.
13. Integration and Restructuring Costs
In 2015, the Company implemented restructuring actions which resulted in costs totaling $28 million.
Restructuring costs consist primarily of severance and benefits, costs for future rent and other real estate
costs. These costs were incurred as follows: Risk and Insurance Services—$8 million; Consulting—$8
million; and Corporate—$12 million.
Details of the restructuring liability activity from January 1, 2014 through December 31, 2015, including
actions taken prior to 2015, are as follows:
(In millions
of dollars)
Balance at
1/1/14
Expense
Incurred
Cash
Paid Other
Balance at
12/31/14
Expense
Incurred
Cash
Paid Other
Balance at
12/31/15
Severance $
11 $
4 $
(8) $ — $
7 $
17 $
(7) $ (2) $
15
Future rent
under non-
cancelable
leases and
other costs
113
8
(35)
(1)
85
11
(21)
3
Total
$
124 $
12 $ (43) $ (1) $
92 $
28 $ (28) $
1 $
78
93
94
As of January 1, 2013, the liability balance related to restructuring activity was $170 million. In 2013, the
Company accrued $22 million and had cash payments and other adjustments of $68 million related to
restructuring activities that resulted in the liability balance at January 1, 2014 reported above.
The expenses associated with the above initiatives are included in compensation and benefits and other
operating expenses in the consolidated statements of income. The liabilities associated with these
initiatives are classified on the consolidated balance sheets as accounts payable and accrued liabilities,
other liabilities, or accrued compensation and employee benefits, depending on the nature of the items.
14. Common Stock
During 2015, the Company repurchased 24.8 million shares of its common stock for total consideration of
$1.4 billion. In May 2015, the Board of Directors renewed the Company's share repurchase program,
allowing management to buy back up to $2 billion of the Company's common stock. The Company
remains authorized to purchase additional shares of its common stock up to a value of approximately
$1.2 billion. There is no time limit on the authorization. During 2014, the Company purchased 15.5 million
shares of its common stock for total consideration of $800 million.
15. Claims, Lawsuits and Other Contingencies
Litigation Matters
The Company and its subsidiaries are subject to a significant number of claims, lawsuits and proceedings
in the ordinary course of business. Such claims and lawsuits consist principally of alleged errors and
omissions in connection with the performance of professional services, including the placement of
insurance, the provision of actuarial services for corporate and public sector clients, the provision of
investment advice and investment management services to pension plans, the provision of advice relating
to pension buy-out transactions and the provision of consulting services relating to the drafting and
interpretation of trust deeds and other documentation governing pension plans. These claims may seek
damages, including punitive and treble damages, in amounts that could, if awarded, be significant. In
establishing liabilities for errors and omissions claims in accordance with FASB ASC Subtopic No. 450-20
(Contingencies-Loss Contingencies), the Company uses case level reviews by inside and outside
counsel, an internal actuarial analysis and other analysis to estimate potential losses. A liability is
established when a loss is both probable and reasonably estimable. The liability is reviewed quarterly and
adjusted as developments warrant. In many cases, the Company has not recorded a liability, other than
for legal fees to defend the claim, because we are unable, at the present time, to make a determination
that a loss is both probable and reasonably estimable.
To the extent that expected losses exceed our deductible in any policy year, the Company also records an
asset for the amount that we expect to recover under any available third-party insurance programs. The
Company has varying levels of third-party insurance coverage, with policy limits and coverage terms
varying significantly by policy year.
Governmental Inquiries and Enforcement Matters
Our activities are regulated under the laws of the United States and its various states, the European
Union and its member states, and the other jurisdictions in which the Company operates. In the ordinary
course of business, the Company is also subject to subpoenas, investigations, lawsuits and other
regulatory actions undertaken by governmental authorities.
Other Contingencies-Guarantees
In connection with its acquisition of U.K.-based Sedgwick Group in 1998, the Company acquired several
insurance underwriting businesses that were already in run-off, including River Thames Insurance
Company Limited ("River Thames"), which the Company sold in 2001. Sedgwick guaranteed payment of
claims on certain policies underwritten through the Institute of London Underwriters (the "ILU") by River
Thames. The policies covered by this guarantee were reinsured up to £40 million by a related party of
River Thames. Payment of claims under the reinsurance agreement is collateralized by segregated
assets held in a trust. As of December 31, 2015, the reinsurance coverage exceeded the best estimate of
the projected liability of the policies covered by the guarantee. To the extent River Thames or the
95
reinsurer is unable to meet its obligations under those policies, a claimant may seek to recover from the
Company under the guarantee.
From 1980 to 1983, the Company owned indirectly the English & American Insurance Company (“E&A”),
which was a member of the ILU. The ILU required the Company to guarantee a portion of E&A's
obligations. After E&A became insolvent in 1993, the ILU agreed to discharge the guarantee in exchange
for the Company's agreement to post an evergreen letter of credit that is available to pay claims by
policyholders on certain E&A policies issued through the ILU and incepting between July 3, 1980 and
October 6, 1983. Certain claims have been paid under the letter of credit and the Company anticipates
that additional claimants may seek to recover against the letter of credit.
Kroll-related Matters
Under the terms of a stock purchase agreement with Altegrity, Inc. ("Altegrity") related to Altegrity's
purchase of Kroll from the Company in August 2010, a copy of which is attached as an exhibit to the
Company's Quarterly Report on Form 10-Q for the period ended June 30, 2010, the Company agreed to
provide a limited indemnity to Altegrity with respect to certain Kroll-related litigation and regulatory
matters.
* * * *
The pending proceedings and other matters described in this Note 15 on Claims, Lawsuits and Other
Contingencies may expose the Company or its subsidiaries to liability for significant monetary damages
and other forms of relief. Where a loss is both probable and reasonably estimable, the Company
establishes liabilities in accordance with FASB ASC Subtopic No. 450-20 (Contingencies-Loss
Contingencies). Except as described above, the Company is not able at this time to provide a reasonable
estimate of the range of possible loss attributable to these matters or the impact they may have on the
Company's consolidated results of operations, financial position or cash flows. This is primarily because
these matters are still developing and involve complex issues subject to inherent uncertainty. Adverse
determinations in one or more of these matters could have a material impact on the Company's
consolidated results of operations, financial condition or cash flows in a future period.
96
16. Segment Information
The Company is organized based on the types of services provided. Under this organizational structure,
the Company’s segments are:
Risk and Insurance Services, comprising insurance services (Marsh) and reinsurance services
(Guy Carpenter); and
Consulting, comprising Mercer and Oliver Wyman Group
The accounting policies of the segments are the same as those used for the consolidated financial
statements described in Note 1. Segment performance is evaluated based on segment operating income,
which includes directly related expenses, and charges or credits related to integration and restructuring
but not the Company’s corporate-level expenses. Revenues are attributed to geographic areas on the
basis of where the services are performed.
Selected information about the Company’s segments and geographic areas of operation are as follows:
For the Year Ended December 31,
(In millions of dollars)
Revenue
Operating
Income
(Loss)
Total
Assets
(d)
Depreciation
and
Amortization
Capital
Expenditures
2015 –
Risk and Insurance Services
Consulting
Total Segments
Corporate/Eliminations
Total Consolidated
2014 –
Risk and Insurance Services
Consulting
Total Segments
Corporate/Eliminations
Total Consolidated
2013 –
Risk and Insurance Services
Consulting
Total Segments
Corporate/Eliminations
Total Consolidated
$ 6,869 (a) $
6,064 (b)
12,933
(40)
1,539 $ 13,290
6,485
1,075
19,775
2,614
(1,559) (c)
(195)
$ 12,893
$
2,419 $ 18,216
$ 6,931 (a) $
6,059 (b)
12,990
(39)
1,509 $ 12,211
5,916
18,127
996
2,505
(204)
(334) (c)
$ 12,951
$
2,301 $ 17,793
$ 6,596 (a) $
5,701 (b)
12,297
(36)
1,421 $ 11,365
5,178
16,543
845
2,266
(189)
417 (c)
$
$
$
$
$
$ 12,261
$
2,077 $ 16,960
$
240
120
360
63
423
213
119
332
56
388
192
115
307
51
358
$
$
$
$
$
$
136
108
244
81
325
173
92
265
103
368
158
155
313
88
401
(a)
(b)
(c)
(d)
Includes inter-segment revenue of $6 million in 2015, $4 million in 2014 and $5 million in 2013, interest
income on fiduciary funds of $21 million, $24 million and $27 million in 2015, 2014 and 2013, respectively,
and equity method income of $6 million, $9 million and $8 million in 2015, 2014 and 2013, respectively.
Includes inter-segment revenue of $34 million, $35 million and $31 million in 2015, 2014 and 2013,
respectively, interest income on fiduciary funds of $4 million in 2015, $6 million in 2014 and $5 million in
2013 and equity method income of $21 million in 2015, $2 million in 2014 and $0 million in 2013.
Corporate assets primarily include insurance recoverables, pension related assets, the owned portion of the
Company headquarters building and intercompany eliminations.
Amended to reflect the adoption in 2015 of new Financial Accounting Standards Board guidance related to
the presentation of deferred taxes and debt issuance costs.
97
Details of operating segment revenue are as follows:
For the Years Ended December 31,
(In millions of dollars)
Risk and Insurance Services
Marsh
Guy Carpenter
Total Risk and Insurance Services
Consulting
Mercer
Oliver Wyman Group
Total Consulting
Total Segments
Corporate/Eliminations
Total
Information by geographic area is as follows:
For the Years Ended December 31,
(In millions of dollars)
Revenue
United States
United Kingdom
Continental Europe
Asia Pacific
Other
Corporate/Eliminations
For the Years Ended December 31,
(In millions of dollars)
Fixed Assets, Net
United States
United Kingdom
Continental Europe
Asia Pacific
Other
2015
2014
2013
$
5,745
1,124
6,869
$
5,774
1,157
6,931
$
5,461
1,135
6,596
4,313
1,751
6,064
12,933
(40)
$ 12,893
4,350
1,709
6,059
12,990
(39)
$ 12,951
4,241
1,460
5,701
12,297
(36)
$ 12,261
2015
2014
2013
$
6,316
2,036
1,902
1,333
1,346
12,933
(40)
$ 12,893
$
5,865
2,111
2,077
1,420
1,517
12,990
(39)
$ 12,951
$
5,485
1,979
1,943
1,396
1,494
12,297
(36)
$ 12,261
2015
2014
2013
$
$
460
115
57
49
92
773
$
$
483
120
60
62
84
809
$
$
494
121
64
72
77
828
98
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Stockholders of
Marsh & McLennan Companies, Inc.
New York, New York
We have audited the accompanying consolidated balance sheets of Marsh & McLennan Companies, Inc.
and subsidiaries (the "Company") as of December 31, 2015 and 2014, and the related consolidated
statements of income, comprehensive income, cash flows and equity for each of the three years in the
period ended December 31, 2015. These financial statements are the responsibility of the Company’s
management. Our responsibility is to express an opinion on these financial statements based on our
audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight
Board (United States). Those standards require that we plan and perform the audit to obtain reasonable
assurance about whether the financial statements are free of material misstatement. An audit includes
examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements.
An audit also includes assessing the accounting principles used and significant estimates made by
management, as well as evaluating the overall financial statement presentation. We believe that our
audits provide a reasonable basis for our opinion.
In our opinion, such consolidated financial statements present fairly, in all material respects, the financial
position of Marsh & McLennan Companies, Inc. and subsidiaries as of December 31, 2015 and 2014, and
the results of their operations and their cash flows for each of the three years in the period ended
December 31, 2015, in conformity with accounting principles generally accepted in the United States of
America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight
Board (United States), the Company’s internal control over financial reporting as of December 31, 2015,
based on the criteria established in Internal Control-Integrated Framework (2013) issued by the
Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 24,
2016 expressed an unqualified opinion on the Company’s internal control over financial reporting.
/s/ Deloitte & Touche LLP
New York, New York
February 24, 2016
99
Marsh & McLennan Companies, Inc. and Subsidiaries
SELECTED QUARTERLY FINANCIAL DATA AND
SUPPLEMENTAL INFORMATION (UNAUDITED)
(In millions, except per share figures)
2015:
Revenue
Operating income
Income from continuing operations
Discontinued operations, net of tax
Net income attributable to the Company
Basic Per Share Data:
Continuing operations
Discontinued operations, net of tax
Net income attributable to the Company
Diluted Per Share Data:
Continuing operations
Discontinued operations, net of tax
Net income attributable to the Company
Dividends Paid Per Share
2014:
Revenue
Operating income
Income from continuing operations
Discontinued operations, net of tax
Net income attributable to the Company
Basic Per Share Data:
Continuing operations
Discontinued operations, net of tax
Net income attributable to the Company
Diluted Per Share Data:
Continuing operations
Discontinued operations, net of tax
Net income attributable to the Company
Dividends Paid Per Share
First
Quarter
Second
Quarter
Third
Quarter
Fourth
Quarter
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
3,215 $
3,225 $
3,115 $
3,338
735 $
498 $
(3) $
482 $
0.90 $
(0.01) $
0.89 $
0.89 $
(0.01) $
0.88 $
0.28 $
629 $
429 $
— $
419 $
0.78 $
— $
0.78 $
0.77 $
— $
0.77 $
0.28 $
461 $
329 $
2 $
323 $
0.61 $
— $
0.61 $
0.60 $
0.01 $
0.61 $
0.31 $
594
380
1
375
0.72
—
0.72
0.71
—
0.71
0.31
3,264 $
3,300 $
3,141 $
3,246
673 $
457 $
(1) $
443 $
0.81 $
— $
0.81 $
0.80 $
— $
0.80 $
0.25 $
647 $
440 $
(2) $
431 $
0.79 $
(0.01) $
0.78 $
0.78 $
(0.01) $
0.77 $
0.25 $
445 $
305 $
(1) $
297 $
0.55 $
— $
0.55 $
0.54 $
— $
0.54 $
0.28 $
536
269
30
294
0.49
0.05
0.54
0.48
0.06
0.54
0.28
As of February 18th, 2016, there were 5,927 stockholders of record.
100
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial
Disclosure.
None.
Item 9A. Controls and Procedures.
Disclosure Controls and Procedures. Based on their evaluation, as of the end of the period covered
by this annual report on Form 10-K, the Company’s chief executive officer and chief financial officer have
concluded that the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) or
15d-15(e) under the Securities Exchange Act of 1934) are effective.
Internal Control over Financial Reporting.
(a) Management’s Annual Report on Internal Control Over Financial Reporting
MANAGEMENT’S ANNUAL REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
The management of Marsh & McLennan Companies, Inc. is responsible for establishing and maintaining
adequate internal control over financial reporting for the Company. The Company’s internal control over
financial reporting is designed to provide reasonable assurance regarding the reliability of financial
reporting and the preparation of financial statements for external purposes in accordance with generally
accepted accounting principles.
The Company’s internal control over financial reporting includes those policies and procedures relating to
the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and
dispositions of the assets of the Company; the recording of all necessary transactions to permit the
preparation of the Company’s consolidated financial statements in accordance with generally accepted
accounting principles; the proper authorization of receipts and expenditures in accordance with
authorizations of the Company’s management and directors; and the prevention or timely detection of the
unauthorized acquisition, use or disposition of assets that could have a material effect on the Company’s
consolidated financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk
that controls may become inadequate because of changes in conditions, or that the degree of compliance
with the policies or procedures may deteriorate.
Management evaluated the effectiveness of the Company’s internal control over financial reporting as of
December 31, 2015 under the supervision and with the participation of the Company’s principal executive
and principal financial officers. In making this evaluation, management used the criteria set forth by the
Committee of Sponsoring Organizations of the Treadway Commission (COSO) in Internal Control—
Integrated Framework issued in 2013. Based on its evaluation, management determined that the
Company maintained effective internal control over financial reporting as of December 31, 2015.
Deloitte & Touche LLP, the Independent Registered Public Accounting Firm that audited and reported on
the Company’s consolidated financial statements included in this annual report on Form 10-K, also issued
an audit report on the effectiveness of the Company’s internal control over financial reporting as of
December 31, 2015.
101
(b) Audit Report of the Registered Public Accounting Firm.
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Stockholders of
Marsh & McLennan Companies, Inc.
New York, New York
We have audited the internal control over financial reporting of Marsh & McLennan Companies, Inc. and
subsidiaries (the "Company") as of December 31, 2015, based on criteria established in Internal Control -
Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway
Commission. The Company’s management is responsible for maintaining effective internal control over
financial reporting and for its assessment of the effectiveness of internal control over financial reporting,
included in the accompanying Management’s Annual Report on Internal Control Over Financial Reporting.
Our responsibility is to express an opinion on the Company’s internal control over financial reporting
based on our audit.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight
Board (United States). Those standards require that we plan and perform the audit to obtain reasonable
assurance about whether effective internal control over financial reporting was maintained in all material
respects. Our audit included obtaining an understanding of internal control over financial reporting,
assessing the risk that a material weakness exists, testing and evaluating the design and operating
effectiveness of internal control based on the assessed risk, and performing such other procedures as we
considered necessary in the circumstances. We believe that our audit provides a reasonable basis for
our opinion.
A company’s internal control over financial reporting is a process designed by, or under the supervision of,
the company's principal executive and principal financial officers, or persons performing similar functions,
and effected by the company's board of directors, management, and other personnel to provide
reasonable assurance regarding the reliability of financial reporting and the preparation of financial
statements for external purposes in accordance with generally accepted accounting principles. A
company’s internal control over financial reporting includes those policies and procedures that (1) pertain
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are
recorded as necessary to permit preparation of financial statements in accordance with generally
accepted accounting principles, and that receipts and expenditures of the company are being made only
in accordance with authorizations of management and directors of the company; and (3) provide
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or
disposition of the company’s assets that could have a material effect on the financial statements.
Because of the inherent limitations of internal control over financial reporting, including the possibility of
collusion or improper management override of controls, material misstatements due to error or fraud may
not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of
the internal control over financial reporting to future periods are subject to the risk that the controls may
become inadequate because of changes in conditions, or that the degree of compliance with the policies
or procedures may deteriorate.
In our opinion, the Company maintained, in all material respects, effective internal control over financial
reporting as of December 31, 2015, based on the criteria established in Internal Control - Integrated
Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight
Board (United States), the consolidated financial statements as of and for the year ended December 31,
2015 of the Company and our report dated February 24, 2016 expressed an unqualified opinion on those
financial statements.
/s/ Deloitte & Touche LLP
New York, New York
February 24, 2016
102
(c) Changes in Internal Control Over Financial Reporting
There were no changes in the Company’s internal control over financial reporting identified in connection
with the evaluation required by Rules 13a-15(d) or 15d-15(d) under the Securities Exchange Act of 1934
that occurred during the quarter ended December 31, 2015 that have materially affected, or are
reasonably likely to materially affect, the Company’s internal control over financial reporting.
Item 9B. Other Information.
In light of the impact of foreign exchange globally, the Compensation Committee (the "Committee") of the
Board of Directors of the Company granted performance stock unit awards on February 22, 2016 with a
three-year adjusted earnings per share ("EPS") growth performance measure that excludes the impact of
currency exchange rate fluctuations.
With respect to the performance stock unit awards granted in 2015 ("2015 PSUs"), the three-year
adjusted EPS growth performance measure selected by the Committee did not expressly reference the
impact of currency exchange rate fluctuations. On February 22, 2016, the Committee amended the
adjusted EPS performance measure for the outstanding 2015 PSUs, including awards held by the
Company’s executive officers, to exclude the impact of currency exchange rate fluctuations.
Accordingly, the relevant definition for "adjusted EPS growth" for outstanding performance stock unit
awards granted in 2016 and 2015 is: earnings per share from continuing operations calculated in
accordance with accounting principles generally accepted in the U.S. ("GAAP"), adjusted for the impact of
"noteworthy items" (adjusted diluted EPS), and adjusted further to exclude the impact of currency
exchange rate fluctuations, for the variation between actual and budgeted results for Marsh & McLennan
Risk Capital Holdings, Ltd. (MMRCH), the legal entity through which the Company owns interests in
private equity funds and other investments, and for the costs related to the early extinguishment of debt.
Also on February 22, 2016, the Committee increased the annual long-term incentive award target grant
date fair value for the Company's CEO, Dan Glaser, from $8,000,000 to $9,500,000.
103
PART III
Item 10. Directors, Executive Officers and Corporate Governance.
Information as to the directors and nominees for the board of directors of the Company is incorporated
herein by reference to the material set forth under the heading "Item 1: Election of Directors" in the 2016
Proxy Statement.
The executive officers of the Company are Peter J. Beshar, E. Scott Gilbert, Daniel S. Glaser, Laurie
Ledford, Scott McDonald, Mark C. McGivney, Alexander S. Moczarski, Julio A. Portalatin and Peter
Zaffino. Information with respect to these individuals is provided in Part I, Item 1 above under the heading
"Executive Officers of the Company".
The information set forth in the 2016 Proxy Statement in the sections "Corporate Governance—Codes of
Conduct", "Board of Directors and Committees—Committees—Audit Committee", "Additional Information
—Transactions with Management and Others" and "Additional Information—Section 16(a) Beneficial
Ownership Reporting Compliance" is incorporated herein by reference.
Item 11. Executive Compensation.
The information set forth in the sections "Board of Directors and Committees—Director Compensation"
and "Executive Compensation—Compensation of Executive Officers" in the 2016 Proxy Statement is
incorporated herein by reference.
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related
Stockholder Matters.
The information set forth in the sections "Additional Information—Stock Ownership of Directors,
Management and Certain Beneficial Owners" and "Additional Information—Equity Compensation Plan
Information" in the 2016 Proxy Statement is incorporated herein by reference.
Item 13. Certain Relationships and Related Transactions, and Director Independence.
The information set forth in the sections "Corporate Governance—Director Independence", "Corporate
Governance—Review of Related-Person Transactions" and "Additional Information—Transactions with
Management and Others" in the 2016 Proxy Statement is incorporated herein by reference.
Item 14. Principal Accountant Fees and Services.
The information set forth under the heading "Item 3: Ratification of Selection of Independent Registered
Public Accounting Firm—Fees of Independent Registered Public Accounting Firm" in the 2016 Proxy
Statement is incorporated herein by reference.
104
PART IV
Item 15. Exhibits and Financial Statement Schedules. †
The following documents are filed as a part of this report:
(1)
Consolidated Financial Statements:
Consolidated Statements of Income for each of the three years in the period ended
December 31, 2015
Consolidated Statements of Comprehensive Income for each of the three years in the period
ended December 31, 2015
Consolidated Balance Sheets as of December 31, 2015 and 2014
Consolidated Statements of Cash Flows for each of the three years in the period ended
December 31, 2015
Consolidated Statements of Stockholders’ Equity for each of the three years in the period
ended December 31, 2015
Notes to Consolidated Financial Statements
Report of Independent Registered Public Accounting Firm
Other:
Selected Quarterly Financial Data and Supplemental Information (Unaudited) for fiscal years
2015 and 2014
Five-Year Statistical Summary of Operations
(2)
All required Financial Statement Schedules are included in the Consolidated Financial
Statements or the Notes to Consolidated Financial Statements.
(3)
The following exhibits are filed as a part of this report:
(2.1)
Stock Purchase Agreement, dated as of June 6, 2010, by and between Marsh &
McLennan Companies, Inc. and Altegrity, Inc. (incorporated by reference to the
Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2010)
†As permitted by Item 601(b)(4)(iii)(A) of Regulation S-K, the Company has not filed with this Form 10-K
certain instruments defining the rights of holders of long-term debt of the Company and its subsidiaries
because the total amount of securities authorized under any of such instruments does not exceed 10% of
the total assets of the Company and its subsidiaries on a consolidated basis. The Company agrees to
furnish a copy of any such agreement to the Commission upon request.
105
(3.1)
Restated Certificate of Incorporation of Marsh & McLennan Companies, Inc.
(incorporated by reference to the Company’s Current Report on Form 8-K dated July 17,
2008)
(3.2)
Amended and Restated By-Laws of Marsh & McLennan Companies, Inc. (incorporated
by reference to the Company’s Current Report on Form 8-K dated September 17, 2009)
(4.1)
Indenture dated as of June 14, 1999 between Marsh & McLennan Companies, Inc. and
State Street Bank and Trust Company, as trustee (incorporated by reference to the
Company’s Registration Statement on Form S-3, Registration No. 333-108566)
(4.2)
Third Supplemental Indenture dated as of July 30, 2003 between Marsh & McLennan
Companies, Inc. and U.S. Bank National Association (as successor to State Street Bank
and Trust Company), as trustee (incorporated by reference to the Company’s Quarterly
Report on Form 10-Q for the quarter ended June 30, 2003)
(4.3)
Indenture dated as of March 19, 2002 between Marsh & McLennan Companies, Inc. and
State Street Bank and Trust Company, as trustee (incorporated by reference to the
Company’s Registration Statement on Form S-4, Registration No. 333-87510)
(4.4)
Indenture, dated as of July 15, 2011, between Marsh & McLennan Companies, Inc. and
The Bank of New York Mellon, as trustee (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended June 30, 2011)
(4.5)
First Supplemental Indenture, dated as of July 15, 2011, between Marsh & McLennan
Companies, Inc. and The Bank of New York Mellon, as trustee (incorporated by reference
to the Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2011)
(4.6)
Form of Second Supplemental Indenture between Marsh & McLennan Companies, Inc.
and The Bank of New York Mellon, as trustee (incorporated by reference to the
Company’s Current Report on Form 8-K dated March 7, 2012)
(4.7)
Form of Third Supplemental Indenture between Marsh & McLennan Companies, Inc. and
The Bank of New York Mellon, as trustee (incorporated by reference to the Company’s
Current Report on Form 8-K dated September 24, 2013)
(4.8)
Form of Fourth Supplemental Indenture between Marsh & McLennan Companies, Inc.
and The Bank of New York Mellon, as trustee (incorporated by reference to the
Company’s Current Report on Form 8-K dated May 27, 2014)
(4.9)
Form of Fifth Supplemental Indenture between Marsh & McLennan Companies, Inc. and
The Bank of New York Mellon, as trustee (incorporated by reference to the Company’s
Current Report on Form 8-K dated September 10, 2014)
(4.10)
Sixth Supplemental Indenture, dated as of March 6, 2015, between Marsh & McLennan
Companies, Inc. and The Bank of New York Mellon, as trustee (incorporated by reference
to the Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2015)
106
(4.11)
Seventh Supplemental Indenture, dated as of September 14, 2015, between Marsh &
McLennan Companies, Inc. and The Bank of New York Mellon, as trustee (incorporated
by reference to the Company's Current Report on Form 8-K filed on September 14, 2015)
(10.1)
*Marsh & McLennan Companies, Inc. U.S. Employee 1996 Cash Bonus Award Voluntary
Deferral Plan (incorporated by reference to the Company's Annual Report on Form 10-K
for the year ended December 31, 1996)
(10.2)
*Marsh & McLennan Companies, Inc. U.S. Employee 1997 Cash Bonus Award Voluntary
Deferral Plan (incorporated by reference to the Company's Annual Report on Form 10-K
for the year ended December 31, 1997)
(10.3)
*Marsh & McLennan Companies, Inc. U.S. Employee 1998 Cash Bonus Award Voluntary
Deferral Plan (incorporated by reference to the Company's Annual Report on Form 10-K
for the year ended December 31, 1998)
(10.4)
*Marsh & McLennan Companies, Inc. 2000 Senior Executive Incentive and Stock Award
Plan (incorporated by reference to the Company’s Annual Report on Form 10-K for the
year ended December 31, 1999)
(10.5)
*Amendments to Marsh & McLennan Companies, Inc. 2000 Senior Executive Incentive
and Stock Award Plan and the Marsh & McLennan Companies, Inc. 2000 Employee
Incentive and Stock Award Plan (incorporated by reference to the Company’s Quarterly
Report on Form 10-Q for the quarter ended June 30, 2005)
(10.6)
*Form of Awards under the Marsh & McLennan Companies, Inc. 2000 Senior Executive
Incentive and Stock Award Plan (incorporated by reference to the Company’s Quarterly
Report on Form 10-Q for the quarter ended September 30, 2004)
(10.7)
*Additional Forms of Awards under the Marsh & McLennan Companies, Inc. 2000 Senior
Executive Incentive and Stock Award Plan (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended March 31, 2005)
(10.8)
*Marsh & McLennan Companies, Inc. 2000 Employee Incentive and Stock Award Plan
(incorporated by reference to the Company’s Annual Report on Form 10-K for the year
ended December 31, 2001)
(10.9)
*Form of Awards under the Marsh & McLennan Companies, Inc. 2000 Employee
Incentive and Stock Award Plan (incorporated by reference to the Company’s Quarterly
Report on Form 10-Q for the quarter ended September 30, 2004)
*Management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant
to Item 15(b) of Form 10-K.
107
(10.10)
*Additional Forms of Awards under the Marsh & McLennan Companies, Inc. 2000
Employee Incentive and Stock Award Plan (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended March 31, 2005)
(10.11)
*Form of Long-term Incentive Award under the Marsh & McLennan Companies, Inc. 2000
Senior Executive Incentive and Stock Award Plan and the Marsh & McLennan
Companies, Inc. 2000 Employee Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March
31, 2006)
(10.12)
*Form of 2007 Long-term Incentive Award under the Marsh & McLennan Companies, Inc.
2000 Senior Executive Incentive and Stock Award Plan and the Marsh & McLennan
Companies, Inc. 2000 Employee Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended
March 31, 2007)
(10.13)
*Form of 2008 Long-term Incentive Award under the Marsh & McLennan Companies, Inc.
2000 Senior Executive Incentive and Stock Award Plan and the Marsh & McLennan
Companies, Inc. 2000 Employee Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended
March 31, 2008)
(10.14)
*Form of 2009 Long-term Incentive Award under the Marsh & McLennan Companies, Inc.
2000 Senior Executive Incentive and Stock Award Plan and the Marsh & McLennan
Companies, Inc. 2000 Employee Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended
March 31, 2009)
(10.15)
*Form of 2010 Long-term Incentive Award under the Marsh & McLennan Companies, Inc.
2000 Senior Executive Incentive and Stock Award Plan and the Marsh & McLennan
Companies, Inc. 2000 Employee Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended
March 31, 2010)
(10.16)
*Form of 2011 Long-term Incentive Award under the Marsh & McLennan Companies, Inc.
2000 Senior Executive Incentive and Stock Award Plan and the Marsh & McLennan
Companies, Inc. 2000 Employee Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended June
30, 2011)
*Management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant
to Item 15(b) of Form 10-K.
108
(10.17)
*Form of 2011 Long-term Incentive Award dated as of June 1, 2011 under the Marsh &
McLennan Companies, Inc. 2011 Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended
September 30, 2011)
(10.18)
*Form of 2012 Long-term Incentive Award under the Marsh & McLennan Companies, Inc.
2011 Incentive and Stock Award Plan (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended March 31, 2012)
(10.19)
*Form of 2013 Long-term Incentive Award under the Marsh & McLennan Companies, Inc.
2011 Incentive and Stock Award Plan (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended March 31, 2013)
(10.20)
*Form of 2014 Long-term Incentive Award under the Marsh & McLennan Companies, Inc.
2011 Incentive and Stock Award Plan (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended March 31, 2014)
(10.21)
*Form of 2015 Long-term Incentive Award under the Marsh & McLennan Companies, Inc.
2011 Incentive and Stock Award Plan (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended March 31, 2015)
(10.22)
*Form of Deferred Stock Unit Award, dated as of February 24, 2012, under the Marsh &
McLennan Companies, Inc. 2011 Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March
31, 2012)
(10.23)
*Form of Deferred Stock Unit Award, dated as of March 1, 2013, under the Marsh &
McLennan Companies, Inc. 2011 Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March
31, 2013)
(10.24)
*Form of Deferred Stock Unit Award, dated as of March 1, 2014, under the Marsh &
McLennan Companies, Inc. 2011 Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March
31, 2014)
(10.25)
*Form of Deferred Stock Unit Award, dated as of March 1, 2015, under the Marsh &
McLennan Companies, Inc. 2011 Incentive and Stock Award Plan (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March
31, 2015)
*Management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant
to Item 15(b) of Form 10-K.
109
(10.26)
*Marsh & McLennan Companies, Inc. 2011 Incentive and Stock Award Plan (incorporated
by reference to the Company’s Registration Statement on Form S-8 dated August 5,
2011, Registration No. 333-176084)
(10.27)
*Amendments to Certain Marsh & McLennan Companies Equity-Based Awards Due to
U.S. Tax Law Changes Affecting Equity-Based Awards granted under the Marsh &
McLennan Companies, Inc. 2000 Senior Executive Incentive and Stock Award Plan and
the Marsh & McLennan Companies, Inc. 2000 Employee Incentive and Stock Award
Plan, effective January 1, 2009 (incorporated by reference to the Company’s Annual
Report on Form 10-K for the year ended December 31, 2008)
(10.28)
*Section 409A Amendment Document, effective as of January 1, 2009 (incorporated by
reference to the Company’s Annual Report on Form 10-K for the year ended
December 31, 2008)
(10.29)
*Section 409A Amendment Regarding Payments Conditioned Upon Employment-Related
Action to Any and All Plans or Arrangements Entered into by the Marsh & McLennan
Companies, Inc., or any of its Direct or Indirect Subsidiaries, that Provide for the Payment
of Section 409A Nonqualified Deferred Compensation, effective December 21, 2012
(incorporated by reference to the Company’s Annual Report on Form 10-K for the year
ended December 31, 2012)
(10.30)
*Marsh & McLennan Companies Supplemental Savings & Investment Plan (formerly the
Marsh & McLennan Companies Stock Investment Supplemental Plan) Restatement,
effective January 1, 2012 (incorporated by reference to the Company’s Annual Report on
Form 10-K for the year ended December 31, 2012)
(10.31)
*Marsh & McLennan Companies, Inc. Special Severance Pay Plan (incorporated by
reference to the Company’s Annual Report on Form 10-K for the year ended
December 31, 1996)
(10.32)
*Marsh & McLennan Companies Benefit Equalization Plan and Marsh & McLennan
Companies Supplemental Retirement Plan as Restated, effective January 1, 2012
(incorporated by reference to the Company’s Annual Report on Form 10-K for the year
ended December 31, 2012)
(10.33)
*Marsh & McLennan Companies, Inc. Senior Executive Severance Pay Plan
(incorporated by reference to the Company’s Quarterly Report on Form 10-Q for the
Quarter ended March 31, 2008)
*Management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant
to Item 15(b) of Form 10-K.
110
(10.34)
*Amendment to the Marsh & McLennan Companies, Inc. Senior Executive Severance
Pay Plan, effective December 31, 2009 (incorporated by reference to the Company’s
Annual Report on Form 10-K for the year ended December 31, 2009)
(10.35)
*Marsh & McLennan Companies, Inc. Senior Management Incentive Compensation Plan
(incorporated by reference to the Company’s Annual Report on Form 10-K for the year
ended December 31, 1994)
(10.36)
*Marsh & McLennan Companies, Inc. Directors' Stock Compensation Plan - May 31,
2009 Restatement (incorporated by reference to the Company’s Quarterly Report on
Form 10-Q for the quarter ended June 30, 2009)
(10.37)
*Marsh & McLennan Companies International Retirement Plan As Amended and
Restated Effective January 1, 2009 (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended March 31, 2014)
(10.38)
*Description of compensation arrangements for independent directors of Marsh &
McLennan Companies, Inc. effective June 1, 2014 (incorporated by reference to the
Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2014)
(10.39)
*Letter Agreement, effective as of March 20, 2013, between Marsh & McLennan
Companies, Inc. and Daniel S. Glaser (incorporated by reference to the Company's
Quarterly Report on Form 10-Q for the quarter ended September 30, 2013)
(10.40)
*Non-Competition and Non-Solicitation Agreement, effective as of September 18, 2013,
between Marsh & McLennan Companies, Inc. and Daniel S. Glaser (incorporated by
reference to the Company's Quarterly Report on Form 10-Q for the quarter ended
September 30, 2013)
(10.41)
*Letter Agreement, effective as of May 14, 2014, between Marsh & McLennan
Companies, Inc. and Daniel S. Glaser (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended June 30, 2014)
(10.42)
*Letter Agreement, effective as of March 20, 2013, between Marsh & McLennan
Companies, Inc. and J. Michael Bischoff (incorporated by reference to the Company’s
Annual Report on Form 10-K for the year ended December 31, 2013)
(10.43)
*Non-Competition and Non-Solicitation Agreement, effective as of November 21, 2013,
between Marsh & McLennan Companies, Inc. and J. Michael Bischoff (incorporated by
reference to the Company’s Annual Report on Form 10-K for the year ended December
31, 2013)
*Management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant
to Item 15(b) of Form 10-K.
111
(10.44)
*Letter Agreement, effective as of May 14, 2014, between Marsh & McLennan
Companies, Inc. and J. Michael Bischoff (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended June 30, 2014)
(10.45)
*Letter Agreement, effective as of March 20, 2013, between Marsh & McLennan
Companies, Inc. and Peter Zaffino (incorporated by reference to the Company’s Annual
Report on Form 10-K for the year ended December 31, 2013)
(10.46)
*Non-Competition and Non-Solicitation Agreement, effective as of November 21, 2013,
between Marsh & McLennan Companies, Inc. and Peter Zaffino (incorporated by
reference to the Company’s Annual Report on Form 10-K for the year ended December
31, 2013)
(10.47)
*Letter Agreement, effective as of May 14, 2014, between Marsh & McLennan
Companies, Inc. and Peter Zaffino (incorporated by reference to the Company’s Quarterly
Report on Form 10-Q for the quarter ended June 30, 2014)
(10.48)
*Letter Agreement, effective as of March 20, 2013, between Marsh & McLennan
Companies, Inc. and Julio A. Portalatin (incorporated by reference to the Company’s
Annual Report on Form 10-K for the year ended December 31, 2013)
(10.49)
*Non-Competition and Non-Solicitation Agreement, effective as of November 21, 2013,
between Marsh & McLennan Companies, Inc. and Julio A. Portalatin (incorporated by
reference to the Company’s Annual Report on Form 10-K for the year ended December
31, 2013)
(10.50)
*Letter Agreement, effective as of May 14, 2014, between Marsh & McLennan
Companies, Inc. and Julio A. Portalatin (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended June 30, 2014)
(10.51)
*Letter Agreement, effective as of March 20, 2013, between Marsh & McLennan
Companies, Inc. and Alexander S. Moczarski (incorporated by reference to the
Company’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2014)
(10.52)
*Non-Competition and Non-Solicitation Agreement, effective as of November 21, 2013,
between Marsh & McLennan Companies, Inc. and Alexander S. Moczarski (incorporated
by reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended
March 31, 2014)
(10.53)
*Letter Agreement, effective as of May 14, 2014, between Marsh & McLennan
Companies, Inc. and Alexander S. Moczarski (incorporated by reference to the
Company’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2014)
*Management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant
to Item 15(b) of Form 10-K.
112
(10.54)
*Letter Agreement, effective as of March 20, 2013, between Marsh & McLennan
Companies, Inc. and Peter J. Beshar (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended March 31, 2015)
(10.55)
*Non-Competition and Non-Solicitation Agreement, effective as of November 21, 2013,
between Marsh & McLennan Companies, Inc. and Peter J. Beshar (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended March
31, 2015)
(10.56)
*Letter Agreement, effective as of January 1, 2016, between Marsh & McLennan
Companies, Inc. and Mark C. McGivney (incorporated by reference to the Company’s
Quarterly Report on Form 10-Q for the quarter ended September 30, 2015)
(10.57)
*Non-Competition and Non-Solicitation Agreement, effective as of January 1, 2016,
between Marsh & McLennan Companies, Inc. and Mark C. McGivney (incorporated by
reference to the Company’s Quarterly Report on Form 10-Q for the quarter ended
September 30, 2015)
(12.1)
Statement Re: Computation of Ratio of Earnings to Fixed Charges
(14.1)
Code of Ethics for Chief Executive and Senior Financial Officers (incorporated by
reference to the Company’s Annual Report on Form 10-K for the year ended
December 31, 2002)
(21.1)
List of Subsidiaries of Marsh & McLennan Companies, Inc. (as of February 19, 2016)
(23.1)
Consent of Independent Registered Public Accounting Firm
(24.1)
Power of Attorney (included on signature page)
(31.1)
Rule 13a-14(a)/15d-14(a) Certification of Chief Executive Officer
(31.2)
Rule 13a-14(a)/15d-14(a) Certification of Chief Financial Officer
(32.1)
Section 1350 Certifications
101.INS
XBRL Instance Document
101.SCH XBRL Taxonomy Extension Schema
101.CAL XBRL Taxonomy Extension Calculation Linkbase
101.DEF XBRL Taxonomy Extension Definition Linkbase
101.LAB XBRL Taxonomy Extension Label Linkbase
101.PRE XBRL Taxonomy Extension Presentation Linkbase
*Management contract or compensatory plan or arrangement required to be filed as an exhibit pursuant
to Item 15(b) of Form 10-K.
113
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant
has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
SIGNATURES
MARSH & McLENNAN COMPANIES, INC.
Dated: February 24, 2016
By
/S/ DANIEL S. GLASER
Daniel S. Glaser
President and Chief Executive Officer
Each person whose signature appears below hereby constitutes and appoints Carey S. Roberts and
Tiffany D. Wooley, and each of them singly, such person’s lawful attorneys-in-fact and agents, with full
power to them and each of them to sign for such person, in the capacity indicated below, any and all
amendments to this Annual Report on Form 10-K filed with the Securities and Exchange Commission.
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below
by the following persons on behalf of the registrant and in the capacities indicated this 24th day of
February, 2016.
Name
Title
Date
/S/ DANIEL S. GLASER
Daniel S. Glaser
/S/ MARK C. MCGIVNEY
Mark C. McGivney
/S/ ROBERT J. RAPPORT
Robert J. Rapport
/S/ OSCAR FANJUL
Oscar Fanjul
/S/ H. EDWARD HANWAY
H. Edward Hanway
/S/ LORD LANG OF MONKTON
Lord Lang of Monkton
/S/ ELAINE LA ROCHE
Elaine La Roche
/s/ MARIA SILVIA BASTOS MARQUES
Maria Silvia Bastos Marques
/S/ STEVEN A. MILLS
Steven A. Mills
Director, President &
Chief Executive Officer
February 24, 2016
Chief Financial Officer
February 24, 2016
Senior Vice President &
Controller
(Chief Accounting Officer)
February 24, 2016
Director
Director
Director
Director
Director
Director
February 24, 2016
February 24, 2016
February 24, 2016
February 24, 2016
February 24, 2016
February 24, 2016
Name
Title
Date
/S/ BRUCE P. NOLOP
Bruce P. Nolop
/S/ MARC D. OKEN
Marc D. Oken
/S/ MORTON O. SCHAPIRO
Morton O. Schapiro
/S/ LLOYD YATES
Lloyd Yates
/S/ R. DAVID YOST
R. David Yost
Director
February 24, 2016
Director
February 24, 2016
Director
February 24, 2016
Director
February 24, 2016
Director
February 24, 2016
Exhibit 31.1
I, Daniel S. Glaser, certify that:
CERTIFICATIONS
1. I have reviewed this Annual Report on Form 10-K of Marsh & McLennan Companies, Inc. (the "registrant");
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to
state a material fact necessary to make the statements made, in light of the circumstances under which such
statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report,
fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as
of, and for, the periods presented in this report;
4. The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure
controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over
financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and
procedures to be designed under our supervision, to ensure that material information relating to the registrant,
including its consolidated subsidiaries, is made known to us by others within those entities, particularly during
the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of
financial reporting and the preparation of financial statements for external purposes in accordance with
generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in
this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of
the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant's internal control over financial reporting that
occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of
an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's
internal control over financial reporting; and
5. The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of
internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board
of directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over
financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process,
summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a
significant role in the registrant's internal control over financial reporting.
Date: February 24, 2016
/s/ Daniel S. Glaser
Daniel S. Glaser
President and Chief Executive Officer
Exhibit 31.2
I, Mark C. McGivney, certify that:
CERTIFICATIONS
1. I have reviewed this Annual Report on Form 10-K of Marsh & McLennan Companies, Inc. (the "registrant");
2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to
state a material fact necessary to make the statements made, in light of the circumstances under which such
statements were made, not misleading with respect to the period covered by this report;
3. Based on my knowledge, the financial statements, and other financial information included in this report,
fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as
of, and for, the periods presented in this report;
4. The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure
controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over
financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:
a) Designed such disclosure controls and procedures, or caused such disclosure controls and
procedures to be designed under our supervision, to ensure that material information relating to the registrant,
including its consolidated subsidiaries, is made known to us by others within those entities, particularly during
the period in which this report is being prepared;
b) Designed such internal control over financial reporting, or caused such internal control over financial
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of
financial reporting and the preparation of financial statements for external purposes in accordance with
generally accepted accounting principles;
c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in
this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of
the period covered by this report based on such evaluation; and
d) Disclosed in this report any change in the registrant's internal control over financial reporting that
occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of
an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's
internal control over financial reporting; and
5. The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of
internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board
of directors (or persons performing the equivalent functions):
a) All significant deficiencies and material weaknesses in the design or operation of internal control over
financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process,
summarize and report financial information; and
b) Any fraud, whether or not material, that involves management or other employees who have a
significant role in the registrant's internal control over financial reporting.
Date: February 24, 2016
/s/ Mark C. McGivney
Mark C. McGivney
Chief Financial Officer
Exhibit 32.1
Certification of Chief Executive Officer and Chief Financial Officer
The certification set forth below is being submitted in connection with the Annual Report on Form 10-K for the year
ended December 31, 2015 of Marsh & McLennan Companies, Inc. (the "Report") for the purpose of complying with
Rule 13a-14(b) or Rule 15d-14(b) under the Securities Exchange Act of 1934, as amended (the "Exchange Act"),
and Section 1350 of Chapter 63 of Title 18 of the United States Code.
Daniel S. Glaser, the President and Chief Executive Officer, and Mark C. McGivney, the Chief Financial Officer, of
Marsh & McLennan Companies, Inc. each certifies that, to the best of his knowledge:
1.
the Report fully complies with the requirements of Section 13(a) or 15(d) of the Exchange Act; and
2.
the information contained in the Report fairly presents, in all material respects, the financial condition and
results of operations of Marsh & McLennan Companies, Inc.
Date: February 24, 2016
Date: February 24, 2016
/s/ Daniel S. Glaser
Daniel S. Glaser
President and Chief Executive Officer
/s/ Mark C. McGivney
Mark C. McGivney
Chief Financial Officer
Stock performance graph
The following graph compares the annual cumulative stockholder
return for the five-year period ended December 31, 2015 on:
Marsh & McLennan Companies common stock; a management-
constructed composite industry index; and the Standard & Poor’s
500 Stock Index. The graph assumes an investment of $100 on
December 31, 2010 in Marsh & McLennan Companies common
stock and each of the two indices, with dividends reinvested.
Returns on the composite industry index reflect allocation of the
total amount invested among the constituent stocks on a pro
rata basis according to each issuer’s start-of-the-year market
capitalization. The composite industry index consists of Aon plc,
Arthur J. Gallagher & Co., Towers Watson & Co. and Willis Group
Holdings plc.
Comparison of Cumulative Total Stockholder Return
($100 INVESTED 12/31/10 WITH DIVIDENDS REINVESTED)
240
205
170
135
100100
2010
2011
2012
2013
2014
2015
Marsh & McLennan Companies
100
Composite Industry Index
S&P 500
100
100
119
109
102
133
118
118
192
186
157
232
198
178
230
203
181
D
R
A
F
T
Stockholder information
ANNUAL MEETING
The 2016 Annual Meeting of Stockholders
will be held at 10:00 a.m., Thursday,
May 19, 2016, at the following location:
Directors Guild of America
110 West 57th Street
New York, NY 10019
INVESTOR INFORMATION
Stockholders of record inquiring about
reinvestment and payment of dividends,
consolidation of accounts, stock certificate
holdings, stock certificate transfers
and address changes should contact:
Wells Fargo Shareowner Services
P.O. Box 64854
St. Paul, MN 55164-0854
Telephone: 800 457 8968 or
651 450 4064 (Outside US/Canada)
Mailing Address:
1110 Centre Pointe Curve, Suite 101
Mendota Heights, MN 55120-4100
Wells Fargo’s website:
www.shareowneronline.com
Stockholders who hold shares of Marsh
& McLennan Companies beneficially
through a broker, bank or other
intermediary organization should contact
that organization for these services.
DIRECT PURCHASE PLAN
Stockholders of record and other interested
investors can purchase Marsh & McLennan
Companies common stock directly through
the Company’s transfer agent and the
Administrator for the Plan, Wells Fargo.
A brochure on the Plan is available on the
Wells Fargo website or by contacting
Wells Fargo directly:
Wells Fargo Shareowner Services
P.O. Box 64854
St. Paul, MN 55164-0854
Telephone: 800 457 8968 or
651 450 4064 (Outside US/Canada)
Wells Fargo’s website:
www.shareowneronline.com
FINANCIAL INFORMATION
Copies of Marsh & McLennan Companies
annual reports and Forms 10-K and
10-Q are available on the Company’s
website. These documents also may
be requested by contacting:
Marsh & McLennan Companies, Inc.
Investor Relations
1166 Avenue of the Americas
New York, NY 10036
Telephone: 212 345 6902
Website: www.mmc.com
STOCK LISTINGS
Marsh & McLennan Companies
common stock (ticker symbol: MMC)
is listed on the New York, Chicago
and London Stock Exchanges.
PROCEDURES FOR RAISING
COMPLAINTS AND CONCERNS
REGARDING ACCOUNTING MATTERS
Marsh & McLennan Companies is committed
to complying with all applicable accounting
standards, internal accounting controls,
audit practices and securities laws and
regulations (collectively, “Accounting
Matters”). To raise a complaint or concern
regarding Accounting Matters, you may
contact the Company by mail, telephone
or online. You may review the Company’s
procedures for handling complaints and
concerns regarding Accounting Matters
at www.mmc.com.
By mail:
Marsh & McLennan Companies, Inc.
Audit Committee
c/o Carey Roberts, Corporate Secretary
1166 Avenue of the Americas
New York, NY 10036
By telephone or online:
Visit www.ethicscomplianceline.com
for dialing instructions or to raise a
concern online.
Marsh & McLennan Companies, Inc.
1166 Avenue of the Americas
New York, NY 10036
www.mmc.com