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ANNUAL REPORT 2019
Notice to readers
Our 2019 annual report refers to a final dividend. Subsequent to the approval of the annual report,
as announced on 25 March 2020, the Board determined that it was no longer prudent to propose the
2019 final dividend at the Group’s AGM, scheduled to be held on 7 May 2020.
This page does not form part of the statutory annual report and financial statements, which are set
out on pages 1 to 144.
STRATEGIC REPORT
CHIEF EXECUTIVE’S STATEMENT CONTINUED
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2018
Contents
STRATEGIC REPORT
Who we are
Chief Executive’s statement
Market overview
Business model
Engaging with our stakeholders
Our strategy
Key performance indicators
Operating review
Financial review
Principal risks
Viability statement
Non-financial reporting statement
Section 172 statement
01
02
04
06
09
10
11
13
21
23
33
34
36
GOVERNANCE
Chair’s statement
Board of directors
Group management team
Directors’ and corporate
governance report
Remuneration report
FINANCIAL STATEMENTS
Independent auditor’s report
Consolidated financial statements
Company financial statements
Shareholder information
2
38
40
42
43
66
90
99
133
144
2019 in numbers
REVENUE
£3,071m
2018: £2,972m
+3%
OPERATING PROFIT (ADJUSTED*)
£93.1m
2018: £85.5m
+9%
OPERATING PROFIT
£91.3m
2018: £84.5m
+8%
YEAR END NET CASH
£193m
2018: £207m
-7%
SECURED WORKLOAD
£7,593m
2018: £6,674m
+14%
PROFIT BEFORE TAX (ADJUSTED*)
LOST TIME INCIDENTS1
£90.4m
2018: £81.6m
+11%
PROFIT BEFORE TAX
£88.6m
2018: £80.6m
+10%
131
2018: 156
-16%
CARBON INTENSITY2
8.9
2018: 9.9
-10%
BASIC EARNINGS PER SHARE (ADJUSTED*)
APPRENTICES AND NEW GRADUATES
161.2p
2018: 151.8p
+6%
281
2018: 265
+6%
BASIC EARNINGS PER SHARE
157.9p
2018: 149.8p
+5%
* See note 2 to the consolidated financial statements for
alternative performance measure definitions and reconciliations.
1 Incidents resulting in absence from work for a minimum of
one working day, excluding the day the incident occurred.
2 Carbon intensity is total greenhouse gas emissions per
£m of revenue.
ł Please refer to the notice to readers at the front of this report.
TOTAL DIVIDENDł
59.0p
2018: 53.0p
+11%
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
1
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
Who we are
Morgan Sindall Group is a leading
UK construction and regeneration group,
operating through six divisions:
Construction
Regeneration
Construction & Infrastructure
Morgan Sindall Construction & Infrastructure Ltd provides infrastructure services in the
highways, rail, aviation, energy, water and nuclear markets, including tunnel design; and
construction services in education, healthcare, defence, commercial, industrial, leisure and
retail. Baker Hicks Limited offers a multidisciplinary design and engineering consultancy.
Fit Out
Overbury plc specialises in fit out and refurbishment in commercial, central and local
government offices, retail banking and further education. Morgan Lovell plc provides
office interior design and build services direct to occupiers.
Property Services
Morgan Sindall Property Services Limited provides responsive repairs and planned
maintenance for social housing and the wider public sector.
Partnership Housing
Lovell Partnerships Limited delivers housing through mixed-tenure and contracting
activities. Mixed tenure includes building and developing homes for open market sale,
affordable rent, private renting or shared ownership in partnership with local authorities
and housing associations. Contracting includes the design and build of new homes and
planned maintenance and refurbishment for clients who are mainly local authorities,
housing associations and the Defence Infrastructure Organisation.
Urban Regeneration
Muse Developments Limited works with landowners and public sector partners to
transform the urban landscape through the development of multi-phase sites and mixed-
use regeneration, including residential, commercial, retail and leisure.
Investments
Morgan Sindall Investments Limited provides the Group with construction and regeneration
opportunities through long-term strategic partnerships to develop under-utilised public land
across multiple sites, and generates development profits from such partnerships.
Our reporting suite
This annual report covers our financial and non-financial performance in 2019 and includes information that is material to our business.
Our 2019 responsible business report contains further detail on our responsible business strategy and performance in the year, including
our progress against measurable targets and narrative on initiatives undertake by our divisions throughout the year.
Both the 2019 annual report and responsible business report can be downloaded from our website at morgansindall.com.
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STRATEGIC REPORT
STRATEGIC REPORT
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Chief Executive’s statement
I am pleased to report that the Group achieved strong results in
the year, reflecting the quality of the business we have won and our
operational delivery together with the hard work and commitment
of our people. The strength of our balance sheet and cash generation
have remained high priorities for us, and a positive operating cash
flow and average daily net cash* of £108.9m have enabled us to
continue selecting the right construction contracts and investing
in long-term regeneration schemes that secure future earnings.
This provides financial security to all our stakeholders.
Our purpose is inspiring talent to deliver excellence in the built
environment and our strategy is to grow organically and sustainably
by staying focused on our core strengths of construction and
regeneration. The UK government is committed to increasing capital
spending in areas of infrastructure and social facilities such as
housing, schools and healthcare. These are key markets for the
Group and our specialist divisions are well positioned to play a role
in meeting these needs.
We have continued to win work and grow our share in many of our
markets. Significant project wins in the year included Sellafield’s
decommissioning programme valued at £1.6bn over 20 years; a new
30-year joint venture with Brentwood Borough Council, with a
potential contract value of up to £1bn; and a c£660m mixed-use
development of Slough’s North West Quadrant in partnership with
Slough Borough Council. We also purchased our joint venture
partner’s interest in the Morgan Ashley extra care development
scheme, which will increase contributions to the Group in 2020.
Our financial performance
Group revenue for the year was up 3% at £3,071m (2018: £2,972m), with
adjusted* operating profit up 9% to £93.1m (2018: £85.5m). This resulted
in an adjusted operating margin of 3.0%, an increase of 10bps on the
prior year (2018: 2.9%).
Construction & Infrastructure’s ongoing focus on contract selectivity
has driven further margin improvement, with operating margin
up 20bps to 2.2% and operating profit up 20% to £32.3m. Fit Out
performed well, with revenue up 1% to £839m, operating profit
of £36.9m (2018: £43.8m) and a robust 4.4% operating margin
(2018: 5.3%). Property Services saw gains in volume and efficiency, with
revenue up 15% to £115m, increased adjusted* operating margin of
3.7% (2018: 2.0%) and adjusted* operating profit up by 115% to £4.3m.
There was significant improvement in Partnership Housing, with
operating profit up 50% to £18.3m, reflecting ongoing operational
improvement in the division and positioning it well for future growth.
Urban Regeneration delivered another strong contribution, with
operating profit of £19.4m (2018: £19.6m) and return on capital
employed of 19%. Investments made positive progress in its various
joint ventures, generating future streams of construction opportunities
for other parts of the Group, and as expected made an adjusted*
operating loss in the year of £2.4m (2018: £2.4m).
* See note 2 for alternative performance measure definitions and reconciliations.
Dividendł
We have increased the total dividend for the year by 11% to 59.0p per
share (2018: 53.0p), which includes a proposed increase in the final
dividend of 12% to 38.0p per share (2018: 34.0p). The increase reflects
the improved result in the year, our strong balance sheet and the
Board’s confidence in the Group’s future prospects. The total dividend
per share is 2.7 times covered by adjusted earnings per share.
Our culture
We have a set of core values which we have embedded across the
Group and drive continuously:
• the customer comes first
• talented people are key to our success
• we must challenge the status quo
• consistent achievement is key to our future
• we operate a decentralised philosophy
In other words, we recruit talented people, and develop and empower
them to achieve the highest standards for our clients. These values shape
our culture and support our purpose. Find out more on page 45.
Our responsibility as a business
We are committed to delivering economic, social and environmental
value to our shareholders and other stakeholders. Our approach is
embodied in our responsible business strategy which is built around
our five Total Commitments:
• protecting people
• developing people
• improving the environment
• working together with our supply chain
• enhancing communities
These Commitments support the UN Sustainable Development Goals
and are aligned to our purpose, the needs of our stakeholders and
our obligations to society. So that we can monitor our progress, we
have set key performance indicators with clear targets for each
Commitment which are supported by our divisions. Details of our
performance in the year can be found in our 2019 responsible
business report on our website.
Our people
The diversity of the Group’s offering means we can offer a wide
variety of career opportunities. Our aim is to enable each and every
person we employ to fulfil their potential.
Training and development
During the year we provided an average of 4.1 training days per
employee and we are working to increase this figure and improve
our processes to ensure all training days are reported. We sponsored
581 people completing National Vocational Qualifications (NVQs) and
professional qualifications. Our divisions work with industry bodies and
initiatives to attract people into the industry. These include Women into
Construction and the 5% Club, a national campaign to generate
opportunities for graduates and apprentices. The table below shows
the percentage of Group employees making up the 5% Club.
ł Please refer to the notice to readers at the front of this report.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
CHIEF EXECUTIVE’S STATEMENT CONTINUED
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
CHIEF EXECUTIVE’S STATEMENT CONTINUED
Apprentices
New graduates recruited
Sponsored students
Total structured trainees
Percentage of total workforce1
1 Based on number of employees at 31 December.
2019
216
65
26
307
4.7%
2018
186
79
13
278
4.5%
The increase in percentage of structured trainees in the year is
due to an increase in the number of sponsored students and
apprentices directly employed.
Diversity and inclusion
A diverse team of employees, where everyone is treated equally and
fairly, brings great benefits to an organisation, such as a variety of
perspectives and increased creativity. We continue to explore ways
of attracting more people from underrepresented groups into our
business and making working arrangements more flexible. Our
nomination committee report on pages 50 to 53 contains more
information about our approach to inclusion and a gender
breakdown of our employees; further detail can also be found
in our 2019 gender pay gap report, published on our website.
Health, safety and wellbeing
Our number of RIDDOR1 accidents increased by two to 41 (2018: 39)
although our accident frequency rate2 remained unchanged from the
previous year at 0.08. Since the start of 2019, we have been focusing
on the number of lost time incidents, which includes any incidents
that result in absence from work and therefore covers a broader
range. In 2019, our lost time incidents reduced by 16% to 131 and we
will keep working to drive this figure down further. Also in 2019 we
started analysing incidents incurred which could potentially have
resulted in serious injury in order to identify any safety trends that we
can address. To date, no trends have been identified, as the number
of these types of incidents has remained relatively small.
Mental health and wellbeing are supported by various initiatives
at Group level and by our divisions. Construction & Infrastructure
received a ‘Gold’ award in 2019 from the Mind charity for its promotion
of mental health at work. Fit Out has become a ‘keystone’ member
of the International WELL Building Institute member programme,
committed to advancing human health in buildings and communities.
Urban Regeneration has introduced a ‘Muse:well’ campaign that sets
up events and activities for employees throughout the year.
Investments supports the ‘Time to Change’ Employer Pledge
to promote positive mental wellbeing in the workplace.
More information on our approach to health, safety and wellbeing
can be found in the health, safety and environment committee
report on pages 54 to 57.
1 The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013.
2 The number of RIDDOR reportable accidents multiplied by 100,000 and divided by the number
of hours worked.
Environment
Over the past 10 years, we have been trying to minimise the impact of
our activities on the environment and have made a concerted effort to
reduce our own greenhouse gas (GHG) emissions. Our data has been
externally audited since 2010. We achieved a 26% reduction in our
carbon intensity ratio3 against our 2016 baseline and a 71% reduction
against our 2010 results. Our total emissions reduced by 11% against
our 2016 baseline and 57% against our 2010 results, which is a
significant achievement. In 2019, we maintained our A- position in the
CDP4 index for the fourth year running, one of just four companies in
our sector to achieve this ‘Leadership’ level score. We were also one of
the first construction companies to gain accreditation for our science-
based GHG emission targets. Further details on how we manage our
environmental impact are set out in the health, safety and environment
committee report on pages 55 to 57.
3 Carbon intensity is total greenhouse gas emissions per £m of revenue.
4 A not-for-profit organisation that runs a global disclosure system for companies to manage their
environmental impacts.
Our supply chain
We believe in treating our suppliers and subcontractors fairly and
with respect. All our divisions have taken steps in 2019 to reduce the
average number of days taken to pay their suppliers, in line with the
Prompt Payment Code. For the regulatory payment practices
reporting period 1 July to 31 December 2019, our largest division,
Construction & Infrastructure, paid 97% of invoices within 60 days.
Our relationships with our supply chain partners are of strategic
importance and key to the Group’s success, and payment practices
will continue to be an area of focus. We do not use any supplier
finance arrangements.
Looking to the future
We had a successful year in terms of winning new work. Opportunities
have continued to flow in all markets, including a high demand for
development schemes that require experience and expertise. Our
total secured workload for the Group at the year end was £7,593m,
an increase of 14% from the previous year. The quality of our
secured workload has improved as we have continued to focus on
an appropriate risk balance and retained our discipline in contract
selectivity. This sets the Group up well for the year ahead and we
are in a strong position to deliver on our expectations.
John Morgan
Chief Executive
20 February 2020
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STRATEGIC REPORT
STRATEGIC REPORT
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Market overview
There are four fundamental long-term trends that will support
growth in the Group over the next 10 to 20 years. We target
sectors that are forecast to grow and our diverse portfolio of
activities mitigates the impact of fluctuations within each market.
Opportunities for the Group
• To deliver long-term infrastructure projects through Construction
& Infrastructure.
• To regenerate areas around transport hubs, including residential
schemes through Partnership Housing.
HOUSING CRISIS
£128bn
required over the next 10 years to meet housing shortfall
POPULATION GROWTH
66.4m
UK population in mid-2018
The government’s housebuilding target is 300,000 new homes a year
by the mid-2020s. The National Housing Federation, in a September
2019 report, has called for 340,000 new homes a year over the next
10 years, including 145,000 social homes. Housing supply remains a
high government priority, with Homes England receiving a £1bn
funding boost in 2019.
The Housing, Communities and Local Government Select Committee
reported in July 2019 that a significant proportion of homes must be
built using modern methods of construction if the government is to
reach its house-building target.
Knight Frank’s Multihousing report in February 2019 forecasts that
investment in the professionally-managed private rented sector will
reach £75bn by 2025.
Opportunities for the Group
• To deliver mixed-tenure, including social and affordable, homes
in partnerships with local authorities and housing associations.
• To provide accelerated housebuilding through Partnership Housing’s
continued investment in modern methods of construction.
• To build homes for sale and private rent which can be forward sold
to investors.
INVESTMENT IN INFRASTRUCTURE
£37bn
National Productivity Investment Fund
The government stated in March 2019 that it remained committed to
improving and renewing infrastructure in the UK in order to increase
productivity, boost growth and improve quality of life. The Queen’s
speech in October related the government’s plans to bring forward
a National Infrastructure Strategy focusing on digital, transport and
energy infrastructure.
According to Glenigan’s Construction Forecast for 2019-2020, the civil
engineering sector is expected to strengthen in 2020 as road, rail and
water industry investment programmes gather momentum. Increased
investment in the national road network is anticipated as Highways
England brings forward projects under its collaborative framework.
The new water industry investment programme (AMP7) is forecast
to lift industry spending from April 2020, and water sector activity will
continue to benefit from major work packages for the £4bn Thames
Tideway ‘super-sewer’ project. Network Rail has received £53bn of
government funding for its 2019-2024 delivery plan.
In June 2019, the Office for National Statistics reported that the UK
population in mid-2018 had grown by 0.6% since the previous year,
the 36th consecutive year of increase.
Between 2008 and 2018, the number of children (aged up to 15)
increased by 7.8% and over-65s by 23.0%. Health and education are
the largest elements of public service spending in the UK.
Universities continue to invest in their estate to attract UK and
overseas students, with UCAS reporting the first rise for three years
in the number of applications to UK universities and colleges.
Opportunities for the Group
• To develop and regenerate urban areas.
• To deliver, upgrade and maintain social infrastructure, particularly
in housing, education, transport and healthcare.
• To deliver elderly living and extra care housing, through Investments.
INCREASE IN PUBLIC SPENDING
Cost efficiencies
required in the public sector
The government has indicated that it will increase investment
in areas such as infrastructure, the NHS, education and policing. Cost
efficiencies will be necessary in order to deliver value for money for the
taxpayer and to help ensure that any investment delivers good returns.
Opportunities for the Group
• To deliver increased efficiencies in public sector assets and services
through all divisions, via standalone projects or positions on local
and national public sector frameworks (see pages 13 to 20).
• To regenerate areas related to public sector land disposals and
property consolidation.
• To provide funding solutions for local authority and NHS Trust
development schemes through Investments’ strategic partnerships.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
MARKET OVERVIEW CONTINUED
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
MARKET OVERVIEW CONTINUED
General construction industry conditions
The IHS Markit/CIPS UK construction purchasing managers’ index (PMI),
published in early January, reported a downturn in the construction
industry during December, attributed to political uncertainty ahead
of the general election. However, in contrast to subdued output trends,
construction companies indicated that their optimism towards the year
ahead was at a nine-month high. A number of companies suggested
that greater clarity in relation to Brexit had the potential to boost order
books in 2020.
The election results provided clarity around the near-term direction
of Brexit and removed immediate risks. We will continue to closely
monitor the potential impacts on the business.
In the medium to longer term, we believe that the markets in which
we operate remain favourable and are reassured by the quality and
volume of our secured workload in both regeneration and
construction. We believe that these factors together with our
business model should provide some insulation against any specific
adverse consequences arising from the UK’s departure from the EU.
Our markets
Following the Grenfell Tower tragedy we reviewed the Hackitt report
and made necessary changes to our processes. We are continuing to
monitor further changes to the regulatory framework and new safety
guidance for builders and manufacturers.
The Construction Products Association (CPA), in its Autumn
2019 construction industry forecasts, estimates the overall UK
construction market at £162.8bn in 2019 (2018: £162.9bn). The CPA
forecasts overall growth of 0.5% in 2020 and 0.9% in 2021. This
includes growth in infrastructure of 3.7% in 2020 and 4.1% in 2021;
growth in private housing of 1.0% in 2020 and 1.0% in 2021; and a
2.0% decline in publicly-funded education construction in 2020 and
1.0% growth in 2021. The rise in online commerce is adversely
impacting retail construction, however it is resulting in an increased
demand for logistics and warehousing space, with the value of this
industrial subsector expected to rise by 20% in 2020.
The CPA reports that new office construction output has fallen as
uncertainty around Brexit stalled investment in office towers in London,
although activity has remained buoyant in other cities. While availability
of Grade A office space tightens, demand remains high, thereby
generating opportunities for pre-lets and refurbishment of existing
space. A report published by Deloitte in 2019 into foreign investment
in the UK shows that despite Brexit London has remained attractive
as a global city, being home to 43% of the European headquarters of
the Fortune 500 companies in 2018, compared to 4% in Geneva and
2% each in Amsterdam, Brussels and Dusseldorf.
The chart below shows our key targeted markets that contributed
more than 5% to the Group’s revenue in 2019.
Commercial
Community and other public sector
excluding education and social housing
Education
Social housing
Transport
Mixed-tenure housing
26%
15%
14%
12%
12%
10%
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STRATEGIC REPORT
STRATEGIC REPORT
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Business model
Our Group purpose is to inspire talented people to deliver excellence
in the built environment. Our strategy, described in detail on page 10,
is to focus on doing what we do well – construction and regeneration –
and perform to the highest standards. Our business model shows how
we generate cash through high-quality construction projects and
invest in regenerating UK cities with mixed-use, community driven
developments that provide long-lasting social and economic value.
Why we are different
We specialise in both construction and regeneration. Our decentralised
approach means that each of our businesses remains a specialist in its
core activity and is empowered to react quickly to opportunities and
challenges. The diversity of our operations mitigates the impact of
fluctuations in individual markets and our geographical spread
provides us with local knowledge and access to local supply chains.
Our divisions achieve synergies for the Group when they collaborate
on large, complex schemes.
How our business model works
Our business model is designed to provide a mix of earnings across
different market cycles. Our construction activites generate cash while
regeneration requires significant initial investment and projects can
take several years to complete. We therefore use the cash from our
construction activities to invest in regeneration schemes that will
generate additional profits over the longer term. We use margin and
working capital to measure our performance in construction, and
return on capital employed to measure regeneration performance.
Our Investments division acts mainly as a facilitator and provides
opportunities in construction and regeneration. It has built up a
portfolio of property partnerships with local authorities and
government bodies which generate a stream of development profits.
See page 1 for more information on the activities of each division,
and pages 13 to 20 for their financial contributions.
Our business model
Our resources
A talented team
We employ over 6,700 people with a broad range of expertise to support
our clients through all stages of the project life cycle, from development
to design, build, maintenance and refurbishment. Thirty-four per cent
of employees have been with the Group for six years or more and have
accumulated technical experience and an in-depth understanding of
our values which they can impart to newer recruits.
High-quality supply chain
Our national network of suppliers and subcontractors is aligned to
our values and Perfect Delivery1 philosophy, and works with us to
deliver projects efficiently and to a high standard. We use large
suppliers and smaller, local businesses where we can, occasionally
sourcing specialist products overseas.
Strong client and partner relationships
Our divisions are specialists in their respective fields, and each
business has a well-established brand and market position. They
have formed long-term relationships and strategic alliances with
clients and partners from the public and private sectors. Of our total
secured workload in construction and regeneration, 75% is in
frameworks and partnerships.
Technology as an enabler
We use technology to increase our operational efficiency, manage risk,
improve construction methods, find new ways to keep improving our
health and safety performance, and enable our employees and
subcontractors to work to the highest standards. This enhances
the experience of our clients and partners.
Financial strength
The Group’s balance sheet remains strong. In 2019, shareholder
equity was £396.8m (2018: £346.6m) with average daily net cash*
of £108.9m (2018: £98.8m).
1 Perfect Delivery status is granted to projects that meet all four customer service criteria
specified by each division.
* See note 2 for alternative performance measure definitions and reconciliations.
Resources
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P A R TNERSHIP
H OUSING
CONSTRUCTION
Generates cash
REGENERATION
Invests cash
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Value
created
PROPER T Y
SERVIC E S
INVESTMENTS
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
BUSINESS MODEL CONTINUED
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
BUSINESS MODEL CONTINUED
Maintaining and enhancing our resources
Helping our employees to succeed
We recruit talented people and give them the resources they need to
perform well. These include collaborative office environments and
flexible working arrangements. We provide training and mentoring to
help employees increase their skills and knowledge and develop their
careers. Rigorous health and safety standards and a variety of mental
health and wellbeing initiatives create a safe working environment.
Our core value of challenging the status quo and our decentralised
organisational structure mean that our people are empowered to
keep finding new and better ways of doing things. We offer work
experience, apprenticeships, graduate sponsorships, and returnships
for people who have had a career break, all of which bring new talent
into the business.
Partnering with our supply chain
We develop long-term relationships with suppliers and subcontractors
who share our values and respect for quality, resulting in better project
delivery for our clients and partners. We support the Supply Chain
Sustainability School which helps suppliers develop their skills, and
sponsor suppliers’ events. Our subcontractors are monitored for
performance against set criteria, and awarded preferred status when
they score highly. Through Group-wide procurement agreements we
can give our subcontractors access to better pricing.
Meeting our clients’ and partners’ needs
Our talented workforce and a supply chain aligned to our values means
we can deliver to a high standard and help our clients and partners
achieve their objectives. Our national coverage enables us to engage
with clients and partners at a local level and tailor our services as
needed. The relationships we build increase the prospect of repeat
business, negotiated work and appointments to frameworks, all of
which contribute to profitability and long-term growth.
Investment in technology
Investment in IT is part of a Group-wide strategy. We have a
centralised team dedicated to ensuring our IT environment is secure,
giving us the confidence to introduce new technology. Newly
introduced software includes data analytics, workflow management,
business intelligence and project-specific commercial and operational
tools. More is in the pipeline, particularly around early warning
metrics that flag potential project issues.
In 2019, we developed a carbon calculator to measure the carbon
footprint of buildings in terms of both emissions and the embodied
carbon of building materials. The tool will be piloted by the
Construction business in 2020. Our divisions continually invest in
business-specific technology, such as Property Services’ estate
management software, MSi; the system now covers all the division’s
contracts and enables a sophisticated analysis of data that improves
customer experience. In 2019, the Group invested £5.4m in
technology, including £2.7m invested in MSi.
Disciplined financial management
We monitor our cash levels daily and maintain good relationships
with financial institutions to provide access to competitively priced debt
facilities. We minimise the use of our funds wherever possible by working
collaboratively with landowners to avoid the need to purchase land
on the open market, and by forward selling the properties we build.
Our culture
The success of our business model is driven by our culture, which is
founded on our core values and Total Commitments. Our culture is
characterised by a respect for our talented people, a desire to deliver
the best possible outcomes for our colleagues, clients and partners,
the encouragement of openness and transparency, a collaborative
approach towards working with our supply chain, and a regard for
the value we can bring to local communities and the environment.
These principles are driven by the Board and embedded in the
culture and operations of all divisions.
Information on our performance against our Total Commitments,
including how we develop our people and work with our supply
chain, can be found in our 2019 responsible business report.
Value created
See our key performance indicators on pages 11 and 12 for
further information.
Shareholders
161.2p
Earnings per share adjusted*
19%
annual dividend growth over three yearsł
Clients and partners
85%
of projects achieved Perfect Delivery1
75%
of secured workload is in frameworks and partnerships
* See note 2 for alternative performance measure definitions and reconciliations.
1 Perfect Delivery status is granted to projects that meet all four customer service criteria specified
by each division.
ł Please refer to the notice to readers at the front of this report.
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STRATEGIC REPORT
BUSINESS MODEL CONTINUED
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Our people
581
Local communities
401
trained in NVQs1 and professional qualifications
apprentices drawn from local communities
11.7%
voluntary employee turnover
40.1/50
Considerate Constructors Scheme average score
Supply chain
389
Environment
26%
members of the Morgan Sindall Supply Chain Family
reduction in carbon intensity2 from 2016 baseline
2,208
preferred subcontractors
A-
CDP score
1 National Vocational Qualifications.
2 Carbon intensity is total greenhouse gas emissions per £m of revenue.
‘
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Engaging with our stakeholders
Our clients and partners
Our aim is to secure work where possible through partnerships,
framework arrangements or repeat business. Our divisions nurture
long-term relationships with their clients and partners, which can be
achieved by taking the time to understand their priorities and then
delivering on their project goals. Our Perfect Delivery programme is
designed to ensure that we carry out our projects to the highest
standards and is discussed with clients at the start of our projects.
On completion, clients are asked for feedback on their experience in
face-to-face interviews using detailed questionnaires. The results are
shared and analysed by the divisional managing directors, in order to
drive further improvements.
The divisions enagage with their clients and partners outside project
operations. Charity events are one example, with Fit Out organising
an annual music night in which clients and professional consultants
take part. Other types of events have included the Solace (‘Society of
Local Authority Chief Executives and Senior Managers’) summit in
Birmingham, where Investments presented alongside Slough Borough
Council on the benefits of working in joint venture partnerships.
Local communities
Our divisions have dedicated teams responsible for liaising with
local residents and communities before and during our projects.
Where appropriate, they engage members of the local community
in consultation on the project’s development; for example, Urban
Regeneration arranges planning consultations on all its projects
and phases. Project teams in all divisions get involved in local events,
such as school talks or careers fairs, or supporting local charities.
We maintain regular dialogue with our key stakeholders so that
we can take account of their views and act with regard to their
interests. Detailed below are the ways in which the Group as a
whole engages with our stakeholders and more information can
be found in our 2019 responsible business report. Pages 48 and 49
in the directors’ and corporate governance report describe how
the Board engages with its direct stakeholders: the Group’s
shareholders, employees and funders.
Our shareholders
Our executive directors communicate regularly with institutional
investors and analysts and all shareholders are invited to the
Company’s annual general meeting. Our non-executive directors
are available to meet with shareholders at any time.
Our people
We keep our employees informed of our financial performance
through newsletters, emails and briefing sessions, and let them
know of any external factors and significant events that might have
an impact. We offer a Savings-Related Share Option Plan (‘SAYE’) to
encourage employees to engage with business performance and
progress. In response to an SAYE offer in 2019, we were pleased that
38% of eligible employees took up the opportunity to save for three
years under the scheme.
Each division updates its employees on business goals, market
conditions and divisional performance. Employees are invited to give
their views and feedback by taking part in forums and consultations.
Annual conferences give senior divisional managers and functional
heads the chance to communicate key messages and core values in
an engaging way. The same events give employees the opportunity
to share ideas and experiences with colleagues from different roles
and regions. All new employees receive a formal induction which
includes a presentation on our core values and Total Commitments.
Our divisions conduct regular employee surveys, analyse the
feedback, and communicate the results to employees together with
the actions to be undertaken in response. In 2019, Fit Out, Property
Services and Investments carried out surveys. The remaining
divisions last undertook surveys in 2018, with their next surveys
due in 2020.
Our suppliers and subcontractors
We develop long-term relationships with our supply chain and work
with them to achieve the best results for our clients. Sixty-seven per
cent of our suppliers, by spend, were signed up to Group-wide
agreements in the year (2018: 69%). We hold a networking event for
suppliers every two years, with the next event scheduled in 2020, and
provide learning and support through the Supply Chain Sustainability
School that cover a broad range of topics including identifying and
managing any incidents of modern slavery. The Morgan Sindall Supply
Chain Family consists of 389 (2018: 392) manufacturers and suppliers.
Our divisions have a structured approach to managing their
subcontractors, which involves reviewing and scoring their
performance on criteria such as quality and safety, and providing them
with constructive feedback. Subcontractors who achieve preferred
status benefit from long-term relationships and repeat work.
Our policy is to treat our supply chain fairly and our divisions are
working with their suppliers and subcontractors to speed up the
process of receiving and paying invoices.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Our strategy
Our strategy is to maintain a disciplined focus on our core
capabilities in construction and regeneration and to recruit high
performers in the industry and encourage them to develop and
innovate. This helps us achieve our purpose of inspiring people
to deliver excellence in the built environment.
The cash generated by our fit out, construction and infrastructure
activities is invested in regeneration schemes to deliver profits over
the long term.
Our strategic objectives
We see the following five objectives as key to the success of our
strategy and to achieving organic, sustainable growth.
Win in targeted markets
We target markets where we see opportunities arising now and in
the long term. As outlined on page 4, there is demand in the UK
for new housing and infrastructure, improved educational and
social care facilities, and efficient use of public sector-owned land
and property. Our divisions have the knowledge, expertise and
established supply chains to meet these needs, each division being
a specialist in its field as a result of our decentralised structure.
We take a long-term approach to relationships with our clients,
working to understand their objectives and deliver exceptional
results that encourage them to choose us on their next project and
recommend us to others. To deliver consistent high quality, we
employ talented people and work closely with our supply chain to
align them to our values and standards. In 2019, 85% of our projects
achieved Perfect Delivery (2018: 83%).
Develop and retain talented people
We aim to help every employee achieve their potential. This means
investing in training and development plans for the individual, as well
as mental health and wellbeing initiatives that will benefit everyone.
We engage regularly with our employees to keep updated on their
needs and interests, and commit to acting on the feedback they give
us. We recruit internally wherever possible, promoting 8% of
employees in 2019. Our core values of decentralisation and
challenging the status quo combine to empower our people to think
creatively and keep finding new and better ways of doing things.
Disciplined use of capital
Balance sheet strength and cash management remain high priorities.
We rigorously manage our cash, working capital and overheads.
By working in partnership with local authorities and landowners
we can avoid the need to purchase land on the open market for
development. We also use alternative sources of funding when
the conditions are favourable.
Maximise efficiency of resources
We achieve operational efficiencies by securing Group-wide
procurement agreements, continuously improving our systems
and processes and developing new technology. By working closely
with our clients and subcontractors, we can ensure projects run
as smoothly as possible and changes are well managed.
Our drive to reduce greenhouse gas emissions results in energy
savings and we regularly monitor and measure our waste reduction
and recycling to ensure that we save both resources and landfill tax.
Pursue innovation
Employees are encouraged to pursue, test and share their ideas.
As the divisions are run independently they are able to develop
or adopt innovations that best suit their markets and operations.
An example is BakerHicks’ introduction of a new safety component,
the ‘Risk Cube’, into its Building Information Management model.
Construction & Infrastructure has trained around 80 ‘innovation
catalysts’ to advise colleagues on thinking differently. More information
can be found in our 2019 responsible business report on our website.
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Key performance indicators
Our performance against our strategy
We have continued to fulfil our strategy of focusing on our core strengths, generating cash from our construction projects and achieving returns
on our investment in regeneration. In 2019, our operating cash conversion (excluding investment in regeneration) was 88% (2018: 144%) and our
return on capital employed in regeneration activities was 14.9% (2018: 13.1%).
We use the financial and non-financial key performance indicators (KPIs) set out below to monitor and measure our progress against our
strategic objectives. For information on the principal risks to our strategic objectives and how we manage and mitigate them, see pages 23 to 32.
SECURED WORKLOAD
(£m)
2017
2018
2019
NUMBER OF LOST TIME INCIDENTS
7,083
6,674
7,593
2017
2018
2019
172
156
131
See page 21 for a definition of secured workload.
Our total secured workload increased by 14% owing to strong work
winning in every division. We continued to focus on quality, with a
similar proportion of work secured through negotiated, framework
or two-stage bidding processes. Our secured workload is long term
with 56% relating to 2022 onwards. We will continue to be selective in
bidding and to pursue regeneration opportunities that will contribute
to workload longevity.
The number of incidents resulting in absence from work for a
minimum of one working day, excluding the day the incident occurred.
We are encouraged to see a 16% reduction in lost time incidents.
Our total number of RIDDORs1 increased from 39 to 41, while our
accident frequency rate2 remained unchanged at 0.08. We continue
to review causes of incidents to develop our approach.
1 The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013.
2 The number of RIDDOR reportable accidents multiplied by 100,000 and divided by the number
of hours worked.
VOLUNTARY EMPLOYEE TURNOVER
(%)
AVERAGE NUMBER OF TRAINING
DAYS PER EMPLOYEE
2017
2018
2019
11
12
12
2017
2018
2019
3.3
3.2
4.1
This is the number of employees leaving the business voluntarily
during the year divided by the average number of employees.
This is calculated by dividing the total number of days of training
provided to employees by the average number of employees.
We recognise that a certain level of turnover among employees is
essential to ensure a regular injection of new ideas and approach.
Our long-term target is to reduce employee turnover by 1.5% against
our 2018 baseline of 12%. Our voluntary employee turnover rate fell
by 70bps in 2019 from 12.4% to 11.7% as we maintained our focus
on employee development, engagement and health and wellbeing.
We provide employees at all levels with the skills they need to
advance their careers. In 2019, 58 (2018: 82) employees completed
our leadership development programme. As well as providing
individuals with tools that will help develop their leadership skills,
the programme provides an opportunity for them to network with
colleagues from different divisions within the Group. We have
recognised that not all training days are being recorded and our
objective in 2020 is to have robust sytems in place to address this.
KEY
Win in targeted markets
Develop and retain talented people
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KEY PERFORMANCE INDICATORS CONTINUED
KEY PERFORMANCE INDICATORS CONTINUED
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
OPERATING CASH CONVERSION
(adjusted for investment in regeneration)
(%)
RETURN ON CAPITAL EMPLOYED
IN REGENERATION ACTIVITIES
(%)
2017
2018
2019
174
144
2017
2018
2019
88
11.6
13.2
14.9
Operating cash conversion is reported cash flow from operating
activities (excluding increases in investment in regeneration activities)
as a percentage of adjusted* operating profit.
Return on capital employed is calculated as adjusted* operating
profit less interest on non-recourse debt less unwind of discount on
deferred consideration, divided by average capital employed.
Cash conversion was strong due to a continued focus on working
capital management. However, as expected, the percentage was lower
than in the previous year, as we continue to improve our supply chain
payment practices. We continue to target operating cash conversion of
close to 100% after allowing for changes in capital employed in
regeneration schemes which often do not follow an annual cycle.
* See note 2 for alternative performance measure definitions and reconciliations.
The increase in return on capital employed was in line with our
expectations, as schemes started to deliver higher profits in 2019
following the previous year’s investment.
* See note 2 for alternative performance measure definitions and reconciliations.
GROSS MARGIN IN
CONSTRUCTION ACTIVITIES
(%)
2017
2018
2019
OVERHEADS AS A PERCENTAGE OF
REVENUE IN CONSTRUCTION ACTIVITIES
(%)
9.7
10.5
10.3
2017
2018
2019
7.0
7.3
7.3
The ratio remained broadly unchanged from 2018 as the overhead
base grew in line with revenue. No material change is anticipated
in 2020.
Gross margin is gross profit as a percentage of revenue.
Our gross margin in construction activities declined by 20bps,
primarily due to a tightening of overall market conditions in Fit Out
leading to a more competitive tendering environment. All other
divisions operating construction activities improved their margins,
reflecting the higher quality of work secured as well as ongoing
improved operational delivery. The gross margin is expected to
improve across all construction divisions in the future as margins
become more normalised.
KEY
Disciplined use of capital
Maximise efficiency of resources
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Operating review
CONSTRUCTION & INFRASTRUCTURE
REVENUE
(£m)
2018
2019
OPERATING PROFIT
(£m)
2018
2019
OPERATING MARGIN
(%)
2018
2019
+11%
1,343
1,486
27.0
+20%
32.3
+20bps
2.0
2.2
Construction & Infrastructure delivered another year of margin
progression and profit growth through its continued focus on
improved operational delivery, disciplined contract selectivity
and risk management. Revenue increased by 11% to £1,486m
and with an increase of 20bps in the operating margin, up to 2.2%,
operating profit was 20% higher at £32.3m.
Of the divisional revenue split by type of activity, Construction1
increased 4% to £619m (42% of divisional revenue), while
Infrastructure1 (which includes Design) increased 16% to £867m
(58% of divisional revenue).
Construction had a particularly strong year of margin growth, with its
operating margin increasing by 40bps to 2.8% and its operating profit
up 22% to £17.1m. Infrastructure delivered operating profit of £15.2m,
an increase of 17% which was driven mainly by revenue growth.
Its operating margin of 1.8% was up 10bps from the prior year,
held back primarily by a more cautious view being taken on the
outcome of certain contracts.
The division also performed well in terms of winning work and
growing its future workload. The secured order book at the year end
was £2,271m, up 18% compared to the prior year and, of this,
Construction’s order book increased by 27% to £514m (23% of total
value). During the year, the preferred risk balance and profile within
the Construction order book has been enhanced, with 98% of the
value derived through negotiated, framework or two-stage bidding
procurement processes and only 2% derived through competitive
tenders. In addition, Construction had c£675m of work at preferred
bidder stage at the year end.
1 Design results are reported within Infrastructure on the basis that the design activities are better
aligned to the overall services provided by Infrastructure activities. In 2018 and prior years,
Design results were reported within Construction and comparative numbers for 2018 for
Construction and Infrastructure have been restated accordingly.
Infrastructure’s order book also grew strongly, up 16% to £1,757m
(77% of the total by value) and has 97% of its revenue secured for
2020, with more than 90% of the value of its order book being
derived through frameworks.
Construction
In education, Construction’s largest sector, work began on a c£17m
project to refurbish the historic Pantycelyn halls of residence at the
University of Aberystwyth, as well as the £29m Whitmore High School
in Barry, South Wales, the £13m Broomhills Primary School in
Edinburgh, and the £7m North Denes Primary School in Great
Yarmouth. Higher education projects completed in the year included
a £28m art, design and architecture facility for the University of
Huddersfield; an £18m extension of the University of Birmingham’s
business school; and a c£21m sports facility for Solent University in
Southampton. Completed school projects included the £5m Hackwood
Primary Academy in Derby and a £7m sports campus for Tile Cross
Academy in Birmingham. Work is ongoing on a £47m teaching hub
and sports building for Liverpool John Moores University and two £18m
new build primary schools for North Lanarkshire Council in Scotland.
In other sectors, Construction continues to work in partnership
with Urban Regeneration to deliver pharmaceuticals company
Eli Lilly’s £19m headquarters in Basingstoke; and a £35m residential
development for Urban Regeneration (through its joint venture)
as part of the wider New Bailey development in Manchester.
Completions included a c£18m leisure centre in Slough, the last
of four delivered under Investments’ joint venture with Slough
Borough Council; the £20m Woodside Health Centre in Glasgow;
and the early handover of a £50m mixed-use development scheme
in Leicester, including two hotels, an office block and public realm.
Work won in the year included two schemes for Hackney Council
totalling c£98m: the secondary school City of London Academy
Shoreditch Park and Britannia Leisure Centre in Hackney, procured
through the Southern Construction Framework (SCF); a £45m hotel
and residential development for Investments' joint venture in Slough;
and a £30m project to deliver new academic offices for the Royal
College of Physicians at Paddington Village in Liverpool.
New framework appointments included places on: four lots of the
£1bn SEWSCAP 3 framework in Wales; Lot 2 of Norfolk County Council’s
framework for projects valued £3.5m-£9m; three lots of the University
of Glasgow’s Campus Development Framework; all three lots of the
University of Oxford's £1.5bn Capital Projects Partner Framework;
Pagabo’s £1bn, three-year medium value works framework for public
sector bodies for £1m-£10m projects; the £200m Hampshire
Construction Framework for £1m-£4m projects in Hampshire, Berkshire
and the Isle of Wight; and a number of lots of the Crown Commercial
Service’s £30bn, seven-year Construction Works and Associated Services
framework. The division also retained its places on all three lots of the
next generation of the £5.25bn Southern Construction Framework (SCF4)
and the £750m Suffolk Construction Framework.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Infrastructure
In Infrastructure, the focus remains on the key sectors of aviation,
highways, rail, nuclear, energy and water.
In aviation, the division continued operations at Heathrow under the
Q6 framework, completing the Block 21 outer taxiway and works to
a number of landside roads and car parks. The framework has been
extended by a further two years to the end of 2021, and works have
started on phase two of the southern runway.
In highways, construction began in joint venture on the M27 and M62
schemes, awarded by Highways England at the start of the year. Works
also started on the redevelopment of the Old Street roundabout under
a framework with Transport for London. Ongoing projects include the
refurbishment of the M5 Oldbury Viaduct; preparation works for new
roads and pavements as part of the Sighthill regeneration in Glasgow;
and a total of six projects under the Midlands Highways Alliance and
Eastern Highways Alliance.
In rail, work started on the London Overground extension to Barking
Riverside for Transport for London; and, for Network Rail, work
progressed on upgrades at King’s Cross and a new section of railway
at Werrington Junction near Peterborough. In late 2019, the division
was appointed to Network Rail’s CP6 framework for Buildings and
Civil Engineering works in the Western region. The framework will
generate contracts from £4m to £30m and will run until 2024 with
the option of a year’s extension.
In nuclear, the division was selected under Sellafield’s Programme
and Project Partners model to deliver the site’s decommissioning
programme, and work is underway on the first three projects.
The framework is expected to generate revenues of c£1.6bn over
20 years. Work also continued at Sellafield under the £1.1bn
Infrastructure Strategic Alliance.
In energy, work began on a c£80m contract in Dorset, awarded
by National Grid as part of its Visual Impact Provision (VIP) project.
The division also secured a further c£30m of electricity cabling and
overhead lines works through two existing frameworks with Scottish
and Southern Electricity Networks.
In water, Infrastructure continued its long-standing relationship with
Welsh Water, securing a position on its AMP7 (2020 to 2025) framework
to upgrade and enhance the water network. Work continued on the west
section of the Thames Tideway ‘super sewer’, with the joint venture’s
tunnel boring machine being the first to break ground to complete a
500m section of the Frogmore Connection Tunnel.
Divisional outlook
The medium-term target for Construction is to deliver a consistent
operating margin within the range of 2.5-3.0%. Infrastructure’s
medium-term target is to achieve an operating margin of 3.0%. Both
margin targets will be complemented by revenue growth across the
period and progress towards these targets is expected in 2020.
FIT OUT
REVENUE
(£m)
2018
2019
OPERATING PROFIT
(£m)
2018
2019
OPERATING MARGIN
(%)
2018
2019
+1%
831
839
-16%
43.8
36.9
-90bps
5.3
4.4
Fit Out delivered another good performance in the year, achieved
against the predicted backdrop of a general tightening of overall
market conditions compared to the prior year. Volumes and activity
held up well, with revenue of £839m up 1% on the prior year, however
a more competitive tendering environment impacted profit. Operating
profit of £36.9m was 16% lower compared to the record prior year
performance, although the operating margin remained robust at 4.4%.
Strong project delivery and a continued focus on enhanced customer
experience again underpinned performance. As with previous years,
there was a second half weighting to the operating margin (H1 2019:
4.0%; H2 2019: 4.7%), driven by the successful completion of a
number of contracts falling into the second half.
Of the total revenue for the year, 81% related to traditional fit out
work (2018: 86%), while 19% related to design and build (2018: 14%).
In terms of the nature of work undertaken, the proportion of revenue
generated from the fit out of existing office space increased to 73%
(2018: 62%) with the remaining 27% relating to new office fit out
(2018: 38%). The prior year included a small number of larger new
office space projects which were not repeated in 2019 and therefore
not indicative of any longer-term trend. Of the fit out of existing office
space, 71% related to refurbishment ‘in occupation’ (2018: 76%).
By sector, the commercial office market remains the largest, contributing
85% of revenue (2018: 86%). Higher education accounted for 8% of
revenue, while retail banking, government and local authority work
made up the remainder.
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Geographically, the London region remained the division’s largest market,
accounting for 70% of revenue, with no significant change from the prior
year (2018: 73%). Other regions accounted for 30% of revenue.
At the year end, the secured order book was £480m, an increase of
2% on the prior year end and an increase of 3% from the position at
the half year. Of the year end total of £480m, £419m (87%) relates to
2020 and this level of orders for the next 12 months is 5% lower than
it was at the same time last year. There has been no significant
change to the balance of the order book in terms of geographical
split and type of work. The average value of enquiries received
through the year remained at around £2m.
Projects won in the year included: Virgin Media’s new 120,000 sq ft
head office in Green Park, Reading; the fit out of four projects in one
building at Station Road, Cambridge, including the offices of law firm
Eversheds Sutherland; and the fit out of The Spine, a new 70,000 sq ft
centre of clinical excellence in Liverpool for the Royal College of
Physicians being built by Construction & Infrastructure. The division
also secured a place on Pagabo’s new National Framework for Refit
and Refurbishment Solutions for public sector projects in England
and Scotland.
Significant fit out completions included the two-year, multi-phased works
across more than 220,000 sq ft for King’s College London; office space
and specialist broadcast areas at BBC Cymru Wales’ new 155,000 sq ft
headquarters in Cardiff; Microsoft’s new c22,000 sq ft flagship store at
Oxford Circus, London; and the UK headquarters for global flooring
manufacturer Interface in Birmingham. Design and build completions
included the Royal Navy's digital data and artificial intelligence laboratory
in Portsmouth; office space and a Dementia Connect facility for the
Alzheimer's Society in Edgbaston, Birmingham; c38,000 sq ft of office
space in London for SAGE Publishing; c25,000 sq ft of office space in
Guildford for global digital entertainment company Electronic Arts; and
The Body Shop’s c24,500 sq ft office in London. Work started in the year
on a c250,000 sq ft fit out across six floors for Royal Bank of Canada at
100 Bishopsgate, London.
Divisional outlook
Notwithstanding the limited visibility of future workload which the
division has at any one time, the medium-term target is for Fit Out
to deliver a profit at or around £35m per year. For 2020, based on
the current market conditions and year-end order book, Fit Out is
expected to meet this target.
PROPERTY SERVICES
REVENUE
(£m)
2018
2019
OPERATING PROFIT1
(£m)
2018
2019
OPERATING MARGIN1
(%)
2018
2019
2.0
2.0
+15%
115
100
+115%
4.3
+170bps
3.7
Property Services performed well in the year, delivering significantly
improved results. While revenue increased by 15% to £115m, operating
profit1 increased 115% to £4.3m. The operating margin1 of 3.7%
represented an increase of 170bps ahead of the prior year.
Revenue growth was driven by three new contracts awarded in
January and mobilised in April and by continued growth on existing
contracts. The significant increase in operating profit1 and margin1
reflected the increased revenue but also further stabilisation and
efficiencies across the portfolio.
The three new contracts were: responsive repairs, refurbishment
of void homes and planned maintenance of 10,000 properties for the
London Borough of Waltham Forest; void refurbishments and planned
maintenance for 4,800 homes for St Albans City and District Council; and
maintenance for 6,000 homes and 1,200 garages for South Essex Homes.
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During the year, Property Services has continued to focus on
delivering repairs and planned maintenance with a strong social
value offering, servicing public sector housing through integrated
contracts with housing associations and local authorities. This has
included continuing to invest in its IT platform for managing repairs
and planned maintenance. Data collected through the system
indicates the condition of property assets to enable the prediction
and prevention of repairs and provides insight into service quality.
This insight, together with data collected from the business’s
customer engagement platform, is helping to further improve service
delivery and customer satisfaction and increase social value.
PARTNERSHIP HOUSING
REVENUE
(£m)
2018
2019
OPERATING PROFIT
(£m)
At the year end, the secured order book was up 25% to £904m. Bidding
remains selective, targeting long-term contracts of 10 to 15 years. The
division has a current pipeline of opportunities of £1.5bn, the majority
of which will be tendered over the next 12 months.
2018
2019
Divisional outlook
The medium-term target for Property Services is to generate a minimum
of £10m operating profit per year, which will be delivered through both
revenue growth and continued margin improvement. Looking ahead
to 2020, the division is expected to progress towards this target.
1 Before intangible amortisation of £1.2m (2018: £1.0m).
OPERATING MARGIN
(%)
2018
2019
12.2
2.4
AVERAGE CAPITAL EMPLOYED1 (LAST 12 MONTHS)
(£m)
2018
2019
115.0
-1%
519
513
+50%
18.3
+120bps
3.6
+£36.6m
151.6
CAPITAL EMPLOYED1 AT YEAR END
(£m)
2018
2019
ROCE2 (LAST 12 MONTHS)
(%)
2018
2019
ROCE2 (AVERAGE LAST THREE YEARS)
(%)
2018
2019
106.6
+£25.7m
132.3
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Contracting
In contracting, a c£4m contract for 37 homes for East Lothian Council
and a c£9m contract for 50 homes for Rural Stirling were secured,
both new clients for Partnership Housing in Scotland. The division
also negotiated a £10m contract with Together Housing to build
83 homes in Halifax and a £20m, four-year refurbishment contract
with Sandwell Metropolitan Borough Council to deliver major
external improvements to 3,800 homes.
Work started in the year on 80 homes for rent in Bishopton,
the division’s first project for Renfrewshire Council in Scotland;
a £10m negotiated contract for Tirion to deliver 78 homes in Cardiff;
a development in Telford to deliver 37 homes for Nuplace, a council-
owned private rental company; and 39 homes for Midlands housing
association whg. In King’s Lynn, the first of many live sites for an
£80m development for the Borough Council of King’s Lynn and West
Norfolk was completed, delivering 130 new homes.
Divisional outlook
Partnership Housing has two medium-term targets: firstly, to generate a
return on average capital employed2 of over 20% and secondly, to deliver
an operating margin of 6%.
Looking ahead to 2020, it is expected that further operational
improvements and the benefit of higher revenue will drive margin
and profit growth. However, with the expected substantial increase in
average capital employed in the year, progress towards its return on
capital target is likely to be limited.
1 Capital employed is calculated as total assets (excluding goodwill, intangibles and cash) less total
liabilities (excluding corporation tax, deferred tax, inter-company financing and overdrafts).
2 Return on average capital employed = adjusted operating profit divided by average capital
employed.
2019 was a year of significant positive progress for Partnership
Housing. With the senior divisional management team appointed
in 2018 now fully established within the business, a number of the
immediate actions taken to improve performance, focused mainly
on operational delivery and quality, were reflected in the operating
result. Although revenue at £513m was down 1%, the operating
profit increased 50% to £18.3m with the operating margin increasing
by 120bps to 3.6%. In addition, significant strategic progress was
made in re-establishing the division and its ‘Lovell’ brand as a trusted
partner to local authorities and housing associations.
Split by type of activity, mixed-tenure revenue was up 21% to £269m
(52% of divisional revenue) while contracting revenue (including
planned maintenance and refurbishment) was down 18% in the
year to £244m (48% of divisional total).
The secured order book at the year end was £1,093m, an increase of
6% on the prior year, demonstrating the positive progress made and
the market opportunity available to the division. Of this total, although
the order book relating to mixed-tenure activities decreased slightly
to £740m (2018: £785m), the amount of mixed-tenure business in
preferred bidder status or already under development agreement but
where land has not been drawn down was in excess of £500m at the
year end. The remaining £353m related to contracting and represented
an increase of 41% on the prior year (2018: £250m), again evidence of
progress in re-establishing the division in its market place.
The capital employed1 at year end was £132.3m, with average capital
employed for the last 12-month period of £151.6m, an increase of
£36.6m on the prior year. As a result of the higher average capital
employed, the overall ROCE2 of 12% was only a small increase on
the prior year (2018: 11%) despite the significantly higher profit.
Based on the profile, schedule and type of mixed-tenure development
currently anticipated, capital employed is expected to increase towards
£200m in 2020.
Mixed tenure
In mixed tenure, 1,144 units were completed across open market sales
and social housing compared to 952 in the prior year. The average sales
price of £238,000 compared to the prior year average of £233,000.
The division currently has a total of 42 mixed-tenure sites at various
stages of construction and sales, with an average of 99 open market
units per site. Average site duration is 39 months, providing long-
term visibility of activity.
Key project wins in the year included an £80m development at
Wymondham, Norfolk to deliver 335 homes in joint venture with Flagship
Housing Group; a £25m regeneration scheme at Steelhouse Lane in the
West Midlands to provide 62 affordable homes for rent and 89 for open
market sale; and a framework with Norfolk County Council to develop
more than 400 homes. The division also entered a partnership scheme in
the Eastern region: a £9.4m, 100-home development at Tennyson Fields
in Louth with Acis Group; and was appointed to a position on the
government’s Crown Commercial Services’ public works framework,
whose residential lots total £4.5bn over the next seven years.
Construction began on various developments in the year including a
£17m scheme with Melin Homes to deliver 100 homes on a brownfield
site at Bryn Serth in Ebbw Vale, Wales.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
URBAN REGENERATION
REVENUE
(£m)
2018
2019
OPERATING PROFIT
(%)
2018
2019
119
AVERAGE CAPITAL EMPLOYED1 (LAST 12 MONTHS)
(£m)
2018
2019
CAPITAL EMPLOYED1 AT YEAR END
(£m)
2018
2019
ROCE2 (LAST 12 MONTHS)
(%)
2018
2019
ROCE2 (AVERAGE LAST THREE YEARS)
(%)
2018
2019
-36%
185
-1%
19.6
19.4
-£7.0m
108.8
101.8
+£18.3m
89.4
107.7
16
13
19
15
Urban Regeneration delivered another strong performance in the
year, with operating profit of £19.4m and a ROCE2 of 19% based on
average capital employed in the year of £101.8m. The average return
on capital2 over the last three years is 15%. The reduction in revenue
in the year was as a result of the type of development scheme from
which the profits were generated and is not indicative of the level of
underlying activity.
Profit was derived from across the division’s diverse and substantial
development portfolio. The main contributors to profit were: the pre-
let and forward sale of a 360,000 sq ft distribution hub at Logic Leeds;
a hotel land sale in Chester; and the sale of new homes in Brentford,
Brixton, Manchester, Plymouth and Stockton-on-Tees. In addition,
development management fees were generated from the Salford
Central regeneration scheme, being developed by the English Cities
Fund, the division’s joint venture with Legal & General and Homes
England; Warrington's Time Square development; and the third
phase of the Stockport Exchange development. Other significant
completions included the £21m South Shields Interchange, which
merged the local metro and bus stations, and a Hampton by Hilton
hotel in Stockton-on-Tees.
Salford Central is Urban Regeneration’s largest ongoing development,
with several schemes currently on site. These include: 190,000 sq ft of
offices at Two New Bailey Square, where Eversheds Sutherland have
taken 55,000 sq ft and BLM 60,000 sq ft respectively; and 157,000 sq ft at
Three New Bailey pre-let to HMRC. Residential schemes are progressing
at Valette Square (33 townhouses), Atelier (178 apartments and
townhouses), and the final phase at The Slate Yard (199 apartments).
On other developments, the English Cities Fund has secured a number
of deals with occupiers at Merchant Gate, Wakefield and planning
consent for 802 homes (50% of which are affordable) at Manor Road,
Canning Town in London.
Waterside Places, the division’s joint venture with the Canal & River
Trust, has signed a new development agreement with Investments’
Slough Urban Renewal joint venture to redevelop Stoke Wharf with
over 200 apartments and houses, along with leisure and community
space overlooking the canal. Waterside Places completed 101 homes
in the year and sold 99 at Islington Wharf, Manchester, and is due to
start on site in Spring 2020 with the third and final phase at Brentford
Lock West, which will deliver 452 mixed-tenure homes. Construction
began on the first phase of Hale Wharf in Tottenham, comprising 249
new homes, a pedestrian bridge and canal-side public realm.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
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Divisional outlook
The medium-term target for Urban Regeneration is to increase its
rolling three-year average ROCE2 towards 20%. For 2020, further
progress towards its target ROCE2 is expected, however this is based
on the expected lower amount of capital employed and a lower profit
in the year.
1 Capital employed is calculated as total assets (excluding goodwill, intangibles and cash) less total
liabilities (excluding corporation tax, deferred tax, inter-company financing and overdrafts).
2 Return on average capital employed = (adjusted operating profit less interest on non-recourse
debt) divided by (average capital employed). For 2019, interest and fees on non-recourse debt
was £nil (2018: £2.4m).
Urban Regeneration has also signed a development agreement to
deliver Slough’s North West Quadrant for Investments’ Slough Urban
Renewal joint venture, which will deliver more than 1,400 apartments,
250,000 sq ft of office accommodation and supporting retail and leisure
space, along with extensive public realm.
The division made good progress in the year on other schemes.
At Lewisham Gateway, the second and final phase is set to start
in early 2020 to deliver more than 500 apartments; and the mixed-use
development at Manchester Victoria station has received a grant of
c£10m from the Housing Infrastructure Fund to accelerate the delivery
of 520 apartments. Construction is underway on two further pre-sold
units at Logic Leeds totalling 56,000 sq ft; 256 homes at Bristol’s
Wapping Wharf; and pre-let office space at Cheadle Royal, forward-
funded by Schroders. A pre-let has been secured for a 196,000 sq ft
headquarters and distribution centre at Harrier Park in Hucknall, East
Midlands, as well as two residential land sales. Lettings to EY, KPMG
and Chevron have been secured at Marischal Square, Aberdeen.
Urban Regeneration's development portfolio continues to be active
and diverse across 38 UK-wide developments, with 17 projects
on site at the year end, totalling £750m gross development value,
and a further 18 projects expected to start on site in 2020.
Planning consent has been obtained on eight projects with a total
development value of £550m at Cheadle Royal, Canning Town,
Millbay, Lewisham, Hucknall, Leeds, Brentford and Salford. New
development agreements signed in the year, to deliver mixed-use
schemes with local authorities in Slough, Wirral and Rotherham,
total £400m in gross development value.
At the year end, the division’s regeneration order book amounted
to £2.3bn, an increase of 9% on the prior year end, and of this there
is a diverse geographic and sector split:
• by value, 49% is in the South and London, 33% in the North West,
13% in Yorkshire and the North East and 5% in the rest of the UK;
and
• by sector, 54% by value relates to residential, 30% to offices, and
the remainder is broadly split between retail, leisure, and industrial.
In addition, the division has been selected as preferred developer with
City of Bradford Metropolitan District Council to deliver 56,403 sq ft of
Grade A office space at the award-winning City Park, Bradford.
Capital employed1 at the year end was £107.7m and based on the
current profile and type of scheme activity across the portfolio, the
average capital employed for 2020 is expected to reduce to c£90m.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
In terms of new business, Investments secured its fourth local authority
property partnership in the year, entering a new 30-year joint venture
with Brentwood Borough Council. With a potential contract value of up to
£1bn, the programme will deliver new homes, mixed-use developments,
public spaces, and commercial and leisure facilities on council-owned
land. In addition, a new agreement was signed, through Slough Urban
Renewal, to regenerate the area known as the North West Quadrant, a
mixed-use development to be led by Urban Regeneration. This will
provide over 1,000 new homes, 250,000 sq ft of office accommodation,
and supporting retail and leisure space.
Capital employed2 at the year end was £30.9m (2018: £37.2m), with
average capital employed for the last 12-month period of £33.9m
(2018: £40.1m).
Divisional outlook
The medium-term target for Investments is to secure a further three
local authority property partnerships, as well as continuing to provide
high quality construction work for the rest of the Group. Looking
ahead to 2020, based on the current portfolio of partnerships and
profile of scheme completions, the division is expected to make a
loss in the year.
1 Before intangible amortisation of £0.6m (2018: £nil).
2 Capital employed is calculated as total assets (excluding goodwill, intangibles and cash) less
total liabilities (excluding corporation tax, deferred tax, inter-company financing and overdrafts).
INVESTMENTS
OPERATING LOSS1
(£m)
(2.4)
(2.4)
2018
2019
The strategic importance of Investments to the Group was demonstrated
in the year by the positive progress made in its various joint ventures
and by the future construction opportunities generated for other
parts of the Group.
The operating loss1 for the year of £2.4m was level with the prior year
and reflected the relative immaturity of some of the division’s local
authority property partnerships, with insufficient development activity
at an advanced stage to cover divisional overheads. As more such
property partnerships are secured and progressed in the future, this
position should reverse, thereby returning the division to delivering
profit on a consistent basis.
During the year, Investments’ major profit contribution was through
the disposal of a number of long-term contracts to provide
management services to projects that were developed by its hub
West Scotland joint venture. Development profits were also
generated from joint venture property partnerships including those
in Slough and Bournemouth.
Work started on site on a number of schemes during the year. In
Slough, Construction & Infrastructure began work on two Marriott
hotels and 64 apartments on the site of the former library for Slough
Urban Renewal (Investments’ joint venture with Slough Borough
Council), and in addition a fourth phase of affordable housing started
on site to provide 35 new homes across the borough. Chalkdene
Developments, the division’s joint venture with Hertfordshire County
Council, began works on its first scheme, a 21-home development in
Welwyn Garden City, and has secured planning permission for an
80-home development in Stevenage; a pipeline of further schemes
is being progressed. In Bournemouth, construction continued on
46 high quality homes for market rent in St Stephen’s Road, through
the Bournemouth Development Company joint venture. Currently,
projects in Bournemouth with a gross development value of £150m
have planning approval and are being progressed towards a start on
site within the next 12-18 months.
Investments’ ‘later living’ business, Morgan Sindall Later Living, reached
financial close on four schemes during the year: a 75-apartment extra
care project on the Isle of Wight, a 54-unit extra-care housing project in
Romsey, Hampshire, an 80-bed care home in York and a 63-unit extra
care development in Leeds. The business was set up in 2017 as a joint
venture with Ashley House plc, and Investments purchased Ashley
House’s interest for £2m in October. A further strong pipeline of projects
will be progressed in this growing market over the next 12 months.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
SECURED WORKLOAD3
Construction & Infrastructure
2,271
1,922
2019
£m
2018
£m
Fit Out
Property Services
Partnership Housing
Urban Regeneration
Investments
Inter-divisional orders
Total
480
904
1,093
2,278
581
(14)
470
723
1,035
2,081
443
–
7,593
6,674
Change
%
+18%
+2%
25%
+6%
+9%
+31%
n/a
+14%
3 Secured workload is the sum of the committed order book, the framework order book and (for
the regeneration businesses only) the Group’s share of the gross development value of secured
schemes (including the development value of open market housing schemes). The committed
order book represents the Group’s share of future revenue that will be derived from signed
contracts or letters of intent. The framework order book represents the Group’s expected share
of revenue from the frameworks on which the Group has been appointed. This excludes
prospects where confirmation has been received as preferred bidder only, with no formal
contract or letter of intent in place.
Financing facilities
The Group has £180m of committed loan facilities maturing in 2022.
The banking facilities are subject to financial covenants, all of which
have been met throughout the year.
In the normal course of our business, we arrange for financial
institutions to provide client guarantees (bonds) as security against
the financial instability of the contractor prejudicing completion of
the works. We pay a fee and provide a counter-indemnity to the
financial institutions for issuing the bonds. As at 31 December 2019,
contract bonds in issue under uncommitted facilities covered
£156.6m (2018: £170.8m) of our contract commitments.
Further information on the Group’s capital management strategy and
use of financial instruments is given in note 25 to the consolidated
financial statements.
Tax strategy
The Group’s tax strategy, which is approved by the Board, is published
on our website at morgansindall.com.
Financial review
Performance
Revenue for the year was up 3% at £3,071m (2018: £2,972m), with
adjusted* operating profit up 9% to £93.1m (2018: £85.5m). This
resulted in an adjusted* operating margin of 3.0%, an increase of
10bps compared to the prior year (2018: 2.9%). The net finance
expense decreased to £2.7m (2018: £3.9m) due to significantly lower
level of non-recourse project financing in the year compared to 2018.
After deducting this, the adjusted* profit before tax was £90.4m, up
11% (2018: £81.6m).
The tax charge for the year is £17.4m, which equated to an effective
tax rate of 19.6% and was slightly higher than the UK statutory rate of
19% due to various adjustments for non-material adjusting items.
Almost all of the Group’s operations and profits are in the UK, and we
maintain an open and constructive working relationship with HMRC.
The adjusted* earnings per share was up 6% to 161.2p (2018: 151.8p),
with the fully diluted adjusted* earnings per share of 156.3p up 9%
(2018: 144.0p). Reported basic earnings per share was 157.9p (2018:
149.8p). The total dividend for the year increased 11% to 59.0p per
share (2018: 53.0p).ł
Details on performance by division are shown on pages 13 to 20.
FINANCIAL PERFORMANCE
Revenue
Operating profit – adjusted*
Profit before tax – adjusted*
Earnings per share – adjusted*
Year-end net cash*
Average daily net cash*
Total dividend per shareł
Operating profit – reported
Profit before tax – reported
Basic earnings per share – reported
2019
2018
£3,071m
£2,972m
£93.1m
£90.4m
161.2p
£85.5m
£81.6m
151.8p
£192.7m
£207.0m
£108.9m
£98.8m
59.0p
£91.3m
£88.6m
157.9p
53.0p
£84.5m
£80.6m
149.8p
* See note 2 for alternative performance measure definitions and reconciliations.
NET WORKING CAPITAL
Net working capital has increased by £61.3m to (£91.9m) as
shown below:
Inventories
Trade and other receivables1
Trade and other payables2
Net working capital
2019
£m
338.1
461.7
(891.7)
(91.9)
2018
£m
334.2
424.0
(911.4)
(153.2)
Change
£m
+3.9
+37.7
+19.7
+61.3
1 Adjusted to exclude capitalised arrangement fees of £0.6m (2018: £1.2m) and accrued interest
receivable of £0.2m (2018: £nil).
2 Adjusted to exclude accrued interest of £0.3m (2018: £0.3m) and deferred consideration
payable of £0.4m (2018: £nil).
ł Please refer to the notice to readers at the front of this report.
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FINANCIAL REVIEW CONTINUED
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Net cash
Operating cash in the year was an inflow of £35.4m, after increasing the capital employed invested in regeneration activities by £44m (Partnership
Housing: £26m and Urban Regeneration: £18m). The cash outflow for the year was £14.3m, resulting in closing net cash of £192.7m (2018: £207.0m).
The average daily net cash* for the year increased by £10m to £108.9m (2018: £98.8m), providing significant balance sheet strength and
competitive advantage.
CASH FLOW
(£m)
21.5
(30.1)
(61.9)
93.1
(32.6)
(29.3)
12.8
35.4
(0.6)
(12.8)
22.0
Operating
Profit1
Non-cash
adjustments2
Net capex and
finance leases3
Working
capital
investment
in regeneration
activities
Other working
Capital
Other4
Operating
cash flow
Net interest
(non-joint venture)
Tax
Free
cash flow
120
100
80
60
40
20
0
1 Adjusted.
2 Includes depreciation (£21.3m), share option expense (£5.9m) movement of shared equity loans receivable (£0.4m) and revaluation of investment properties (£0.4m); less share of equity accounted joint
ventures (£6.5m).
3 Includes repayment of lease liabilities (£15.1m), purchase of property, plant and equipment (£12.6m) and purchase of intangible fixed assets (£2.7m) less proceeds on disposal of property, plant and
equipment (£0.3m).
4 Includes provision movements (£5.0m), proceeds on disposal of service contracts (£4.4m), shared equity redemptions (£4.2m), dividend and interest from joint ventures (£3.8m); less profit from other
gains and losses (£4.4m) and gain on disposal of property plant and equipment (£0.2m).
Going concern
The Group’s business activities, together with the factors likely to affect our future development, performance and position, are set out in this
strategic report. As at 31 December 2019, the Group had net cash of £192.7m and committed banking facilities of £180m which are in place
for more than one year. The Group has no pension funding requirements for its small defined benefit scheme that was closed to future accrual
in May 1995. The directors have reviewed the Group’s forecasts and projections, which show that we will have a sufficient level of headroom
within facility limits and covenants over the period of assessment. After making enquiries, the directors have a reasonable expectation that
the Company and the Group have adequate resources to continue in operational existence for the foreseeable future. Thus they continue to
prepare the annual financial statements on the going concern basis. See page 33 for further information on the Group’s longer-term viability.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
Principal risks
The Group’s risk profile continues to be supported by a strong balance sheet and secured workload, and a continued focus on contract
selectivity. There have been no noticeable Brexit impacts, but we remain vigilant.
Our approach
Risk is inherent in our business and cannot be completely eliminated. Our risk governance model ensures that our principal risks and the
controls implemented throughout the Group are under regular review at all levels.
Risk governance
Group Board
The Board is responsible for setting the Group’s risk appetite and for ongoing risk management, including assessing the principal risks that
threaten our strategy and performance. For detailed information on our risk management and internal control governance, see pages 60 and 61.
Audit committee
The audit committee assists the Board in monitoring risk management and internal control, and formally reviews the Group and divisional
risk registers on behalf of the Board.
Divisional boards
Risk committee
Each division identifies the risks facing its business and takes
measures to mitigate the impacts. Senior managers take
ownership of specific risks and ensure that tolerance levels are
not exceeded.
The risk committee consists of heads of key Group functions, including
legal, company secretarial, IT, finance, internal audit, tax, treasury and
commercial. The committee identifies risks for the Group risk register
and reviews the Group and divisional risk registers before they are
presented to the Board and audit committee. The committee ensures
that inherent and emerging risks across the Group are identified and
managed appropriately.
Risk reviews
Strategic planning
Delegated authorities
Divisional reporting
Twice a year each division
carries out a detailed risk
review, recording significant
matters in its risk register.
Each risk is evaluated, both
before and after the effect of
mitigation, as to its likelihood
of occurrence and severity of
impact on strategy. The Group
head of audit and assurance
follows the same process for
identifying and reviewing
Group risks, conferring with
the risk committee.
Internal audit
Risk management is part of
our business planning
process. Each year objectives
and strategies are set that
align with the risk appetite
defined by the Board.
Our finance director and Group
head of audit and assurance
have produced a schedule
of delegated authorities that
assigns approval of material
decisions to appropriate levels
of management. Such decisions
include project selection, tender
pricing and capital requirements.
Board approval is required
before undertaking large,
complex projects. The approval
system is regularly reviewed.
The divisional risk registers record
the activities needed to manage
each risk, with mitigating activities
embedded in day-to-day operations
for which every employee has some
responsibility. Rigorous reporting
procedures are in place to monitor
significant risks throughout the
divisions and ensure they are
communicated to the Group head
of audit and assurance.
The Group head of audit and assurance reviews and collates the divisional risk registers and draws from them when compiling the
Group risk register. An annual review across the Group is undertaken, focusing on significant projects and trends, and areas of concern.
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STRATEGIC REPORT
PRINCIPAL RISKS CONTINUED
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PRINCIPAL RISKS CONTINUED
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
In terms of resourcing our medium- and long-term plans, we have
banking facilities committed until 2022, a strong cash profile and
robust capital controls in place. Voluntary employee turnover is at
healthy levels in most businesses and where we are recruiting we are
witnessing a positive interest in the new positions we have created to
help us achieve our strategic objectives.
This review should be read in conjunction with the viability statement
on page 33.
Principal risks
The principal risks to the business are set out on the following pages,
as they relate to our Group strategic objectives.
The list is not exhaustive but includes those risks currently
considered most significant or emerging in terms of potential impact,
together with mitigating actions being taken.
The risks have been extensively reviewed but have not changed
significantly in the reporting period. Any changes in severity and
likelihood of impacts compared to 2018 have been indicated, and
signify the Board’s opinion of pre-mitigation risk movement.
Overview of the Group’s risk profile
During 2019 the Board reviewed the Group’s risk appetite (see
page 47) and no significant changes were identified. The ongoing
negotiations over the UK’s exit from the EU continue to generate
uncertainty and we are keeping a close watch on developments.
However, the economy has continued to perform well in the
reporting period and this is reflected in our trading position. We will
adjust our strategy in response to any clear indicators, but are
reassured that the majority of our regeneration schemes and a
sizeable portion of our construction order book and pipeline of
opportunities are supported by public sector or regulated clients,
via frameworks and joint venture arrangements secured over the
medium to longer term.
Our diversity of offering through construction and regeneration
protects the business from cyclical changes in individual markets.
Government commitments continue to support our business model
and strategy, particularly in housebuilding and regeneration – areas
expected to be a primary growth driver – and in infrastructure,
where our work in the public and regulated sectors has
longer-term visibility.
Based on current trading patterns, a strong balance sheet, our high-
quality secured workload and visible pipeline of opportunities, our
outlook for 2020 and beyond looks positive. All businesses remain
focused on long-term partnerships, our favoured route to market
with more predictable outcomes. Our regeneration activities are
mostly non-speculative, land option style arrangements, with efficient
capital structures, all underpinned by a long-term visible pipeline.
Residential schemes at our price point have continued to be in
demand during EU negotiations, meeting our expectations across
a broad UK portfolio. With government support for housing, we are
confident that the homes we build will continue to be in demand and
affordable. Should the market change, the majority of our schemes
are subject to economic viability conditions: future phases can be
remodelled or deferred, which together with robust risk and capital
controls would help mitigate negative fluctuations. Construction’s
long-term focus on selectivity is reflected in its outturn margin, cash
and future order book. Fit Out, while more susceptible to GDP
fluctuations, has good visibility of its order book for the earlier
part of 2020.
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Win in targeted markets
Global and UK economic conditions could potentially impact our longer-term strategy in our markets.
Risk and potential impact
Risk change in reporting period
Mitigating activities
Changes in the economy
There could be fewer or less profitable
opportunities in our chosen markets. Allocating
resources and capital to declining markets or
less attractive opportunities would reduce our
profitability and cash generation.
No change
• The UK is expected to continue investing in areas
• We will continue to monitor closely the potential
impacts on the business of the UK leaving the EU,
however we believe that in the medium to longer
term the markets in which we operate remain
favourable. We are reassured by the quality and
volume of our pipeline of opportunities and secured
workload in both regeneration and construction,
and believe that this, together with our business
model, should provide some insulation against any
specific adverse consequences.
• Longer-term risks are associated with EU labour
(to sustain construction output) and potential
consumer and investor confidence, but no
short-term impacts have been seen to date
or are anticipated.
• The continued scrutiny of UK construction
balance sheets remains a differentiator for us
and continues to underpin our positive position
in the sector, meaning that our stakeholders can
engage with confidence, while allowing us to be
highly selective.
that complement our strategy, including
affordable housing, infrastructure, energy,
education and transport. This supports our
business model, which is designed to provide a
mix of earnings across different market cycles.
• Strategic focus on market spread, geographical
capability and diversification to protect against
the cyclical effect of individual markets.
• High proportion of secured workload with public
sector and regulated entities via long-term
arrangements, with a healthy level of demand
and typically preferential terms.
• Elsewhere our strategy continues to be very
selective and our procurement routes,
margins, contract terms and secured workload
remain favourable.
• An enhanced understanding of medium-term
pipeline quality, assisted by insights generated
from analytical software, that enables us to predict
trends more accurately and adjust our strategy in
response. Regular reporting on sales, opportunities
pipeline and secured workload, using customer
relationship management software.
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Win in targeted markets continued
Risk and potential impact
Risk change in reporting period
Mitigating activities
Exposure to UK housing market
The UK housing sector is strongly influenced by
government stimulus and consumer confidence.
If mortgage availability and affordability are
reduced this could make existing schemes difficult
to sell and future developments unviable,
reducing profitability and tying up capital.
No change
• Sales volumes, pace and inflation across the
regions have held up during the year in both the
investor and private markets. There has been
some decline in the London market but with
signs of stabilisation.
• There is high demand for housing on our
regeneration schemes.
• Despite external factors, there continue to be
clear government support and demand for new
affordable housing, which supports our business
model and market positioning.
Poor contract selection
In a volatile market where competition is
high, a division might accept a contract outside
its core competencies or for which it has
insufficient resources.
Failure to understand the project risks may
lead to poor delivery and ultimately result in
reputational damage and loss of opportunities.
No change
• The continued quality of our long-term secured
workload should underpin future performance
and provide sustainable performance and
outcomes, also allowing us to remain highly
selective when bidding future work.
• Our order book maintains a high proportion
of public sector and framework clients with
typically healthier risk profiles and is secured
in limited competition.
• Working closely with public sector partners and
government agencies such as Homes England to
provide viable development and affordable homes.
• Largely non-speculative, risk-share development
vehicles, subject to viability conditions that reduce
any negative impact from market fluctuations.
• Targeting of forward-sold and funded sections
of large-scale residential schemes to
institutional investors.
• A geographically spread residential portfolio that
offers protection against regional variations and
is geared to an affordable product.
• A constrained land bank, preferring and
targeting option-type agreements with owners,
that limit and/or defer long-term exposure and
boost return on capital employed.
• Regular forecasting and monitoring of development
pipeline of opportunities and secured workload
including monitoring key UK statistics such as
unemployment, lending and affordability.
• Rigorous three-stage approval process
before committing to development schemes
and capital commitments.
• Clear selectivity, strategy and business plan to
target optimal markets, sectors, clients and
projects, which have proven to have delivered
favourable outcomes. A deliberately large
proportion of projects conducted via framework
or joint venture arrangements with repeat clients
who share our philosophy and values, making
predictable outcomes more likely.
• A proportion of construction work secured via
sister company regeneration schemes, where
expertise provided at an early stage can greatly
influence the likelihood of project success.
• Divisions selecting projects according to pre-
agreed types of work, contract size and risk profile,
with a multi-stage process of bid approval,
including tender review boards, risk-profiling and
sign-off by appropriate levels of management.
• Staff planning and profiling to ensure appropriate
•
levels of qualified resource for future work.
Initiatives to select supply chain partners who
match our expectations in terms of quality,
sustainability and availability.
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Win in targeted markets continued
Risk and potential impact
Risk change in reporting period
Mitigating activities
Health and safety
Health and safety will always feature significantly
in the risk profile of a construction business. We
carry out a significant portion of our work in
public areas and complex environments,
requiring strict observation of Health and Safety
Executive standards.
Accidents could result in legal action, fines, costs
and insurance claims as well as project delays and
damage to reputation. Poor health and safety
performance could also affect our ability to secure
future work and achieve targets.
No change
• Our health and safety performance, while
industry-leading, has plateaued in terms of
incidents reportable to the Health and Safety
Executive with our RIDDOR accidents increasing
by two to 41 (2018: 39). However, our accident
frequency rate stayed at 0.08 and our number of
lost time incidents (resulting in absence from
work) has fallen by 16%. We continue to explore
ways to improve and reduce the total number of
incidents incurred.
No change
• While we have made significant reductions in our
direct greenhouse gas (GHG) emissions over the
last 10 years, our challenge is helping our supply
chain to report and reduce their own emissions.
Environment
Our greatest environmental impact is energy use
and waste generated by our activities. Climate
change and governmental actions to reduce the
impact could affect us in a number of ways: design
solutions currently considered exceptional could
become the norm (for example, protection for
buildings against extreme heat or electric car
charging points in all new houses); measures aimed
at reducing climate change, such as a carbon tax or
zero net deforestation requirements, could be
introduced which could impact our business
through higher costs and/or flexibility of operations;
workforce and material productivity or availability
may be affected by extremes of temperature or
reduced availability of water, causing higher capital
investment and operational expenditure, and
disruption to revenues.
Increased frequency of extreme weather, such as
floods and storms, could cause increased
incidence of disruption to individual
developments and projects and our supply
network, which could lead to reduced profitability.
Environmental incidents that cause harm could
result in legal action, fines, costs and insurance
claims as well as project delays and damage to
reputation. Poor environmental performance
could also affect our ability to secure future work
and achieve targets.
•
• Board level health, safety and environment (HSE)
committee focused on health and safety culture
to drive better behaviour and performance.
Individuals in each division, and on the Board
and Group management team, with specific
responsibility for health and safety matters.
• Quarterly meetings of the Group health and
safety forum where representatives from all
divisions continue to share best practice and
exchange information on emerging risks.
• Established safety systems, audits, site visits,
incident investigation and root-cause analysis,
monitoring and reporting procedures including
near-miss and reporting of incidents that could
potentially have resulted in serious injury.
• Regular health and safety training that includes
behavioural change, housekeeping on site and
leadership engagement in driving site standards.
• Communication of each division’s health and safety
policy to all employees and senior managers
appointed to ensure they are implemented.
Innovations such as Fit Out’s award-winning
health and safety app to improve safety on sites.
•
• Major incident management and business
continuity plans, periodically reviewed and tested.
• A climate action group with representatives from
each division, chaired by our Group director of
sustainability and procurement.
• New science-based GHG measurements and
targets, put in place in response to increased
demand from our employees and external
stakeholders to reduce emissions.
• Where possible, the use of onsite energy
generation and design for low carbon and climate
change adaptation. Alternative fuels for our vehicle
fleet and generators to reduce emissions.
• Working with our supply chain to help them set
up processes to measure and report on their
own emissions.
• Waste management plans in place within all
divisions to reduce waste generated on site and
waste transferred to landfill.
ISO14001-compliant environmental systems in
place within all construction divisions.
•
• Compliance with all applicable environmental
requirements on our projects.
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Develop and retain talented people
Talented, motivated people improve our performance, contribute to growth and are key to achieving our purpose. Employee surveys
carried out by our divisions show that the majority of people are happy with their places of work, culture and leadership styles.
Risk and potential impact
Risk change in reporting period
Mitigating activities
Failure to attract and retain
talented people
Talented people are needed to provide excellence
in project delivery and customer service.
Skills shortages in the construction industry
remain an issue for the foreseeable future.
No change
• Brexit complicates the skills issue as availability
of EU workers may reduce. However, in the short
term, our divisions have not witnessed any
discernible issues.
• Our current success is helping us attract and
•
retain people, reflected in high levels of
applicants and falling voluntary employee
turnover rates.
In divisions whose voluntary employee turnover
was higher, improvements continue to be made
to the working environment and investment
made in technology and leadership training.
• We are responding to the challenge of an ageing
workforce and undertaking work to improve our
diversity, such as working with Women into
Construction to encourage more women to
enter the industry and a returnships programme
to provide opportunities for people returning to
work following a career break.
• Giving people empowerment and responsibility
together with clear leadership and support.
• Attractive working environments, remuneration
packages, technology tools and wellbeing initiatives
to help improve employees’ working lives.
• Annual appraisals providing two-way feedback
on performance.
• Succession planning that includes identifying and
developing future skills.
• Training and development to build skills and
experience, such as our leadership development
and graduate, trainee and apprenticeship
programmes which continue to be well received.
• Employee engagement surveys that ensure we
target areas to improve employee satisfaction.
• Divisional ‘people boards’ that meet twice a year
to review talent in the business.
• Monthly HR reports to the Board including
•
reporting on leavers and joiners.
Interviews with leavers and joiners to
understand the reasons for their decision.
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Disciplined use of capital
Our long-term success depends not only on our disciplined use of capital but also the liquidity of our clients, partners and suppliers,
which could be affected by overtrading in an increasingly uncertain market.
Risk and potential impact
Risk change in reporting period
Mitigating activities
Insolvency of key client, subcontractor,
joint venture (JV) partner or supplier
An insolvency could disrupt project works, cause
delay and incur the costs of finding a
replacement, resulting in significant financial loss.
There is a risk that credit checks undertaken in the
past may no longer be valid.
Slight decrease
• The previously fragile main contractor market
• A business strategy focused on the public sector
and commercial clients in sound market sectors.
has stabilised in the period and should provide a
healthier platform for our supply chain partners
whose finances and performance might
otherwise have been stretched.
• Our cash position is not supported by any form
of supply chain debtor finance and gives a clear
indication of our health. With this, our strong
balance sheet and shorter payment days, our
supply chain partners regard us as dependable
and reliable.
• A high proportion of our current secured
workload is public sector-focused.
• Rigorous due diligence on commercial clients
and supply chain partners, obtaining where
necessary relevant securities in the form of
guarantees, bonds, escrows and/or more
favourable payment terms.
• A formal, multi-stage approval process before
entering into contracts, supported by tender
review boards.
• Formal JV selection due diligence and approval
at Board executive director level, which includes
seeking protection in the event of default by one
of the partners.
• Working with preferred or approved suppliers
where possible, which aids visibility of both
financial and workload commitments.
• Monitoring supply chain utilisation to ensure
we do not overstress their finances or
operational resource.
• Rigorous monitoring of work in progress
(uninvoiced income), debts and retentions.
Inadequate funding
A lack of liquidity could impact our ability to
continue to trade or restrict our ability to achieve
market growth or invest in regeneration schemes.
No change
• During the reporting period and for the
foreseeable future, our average net daily cash
continues to be healthy and clearly indicates the
cash-backed nature of the business.
• Our balance sheet continues to provide certainty
for our employees, clients and supply chain in an
increasingly uncertain market.
• The strength of our balance sheet allows us to
explore further investment in regeneration schemes
and to continue to be selective in construction.
• Banking facilities committed to 2022, which
together with our strong cash position provide
significant headroom.
• A Group-led, disciplined allocation process for
significant project-related capital, which considers
future requirements and return on investment.
• Daily monitoring of cash levels and regular
forecasting of future cash balances and
facility headroom.
• Regular stress-testing of long-term cash forecasts.
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Disciplined use of capital continued
Risk and potential impact
Risk change in reporting period
Mitigating activities
Mismanagement of working capital
and investments
Poor management of working capital and
investments leads to insufficient liquidity
and funding problems.
No change
• Our continuing focus on working capital
management has enabled us to maintain a
similar level to 2018 while improving our supply
chain payment practices during the year. No
material change is expected in 2020 as we target
operating cash conversion of 100%.
• We have maintained a positive momentum in
cash management in construction due to a
combination of improved returns, and cash
optimisation and conversion.
• Our average net daily cash for the period
demonstrates our disciplined working capital
management, but there are still areas for
improvement that we are working on.
• Our delegated authorities require that capital
and investment commitments are notified and
signed off at key stages via senior level approval.
• Reinforcing a culture in the bidding and project
teams of focusing on generating positive cash
outcomes to ensure they meet expectations.
• Monitoring and management of working capital
with acute focus on any overdue work in
progress, debtors or retentions.
• Daily monitoring of cash levels and weekly cash
forecast reports.
• Efficient management of capital on regeneration
schemes, such as phased scheme delivery,
institutional and government funding solutions,
and forward funding where possible.
Maximise efficiency of resources
Contract terms need to reflect risks arising from the nature and duration of the works. Projects must be properly resourced to ensure
successful delivery for clients.
Risk and potential impact
Risk change in reporting period
Mitigating activities
Mispricing a contract
If a contract is incorrectly costed this could lead to
contract losses and an overall reduction in gross
margin. It might also damage the relationship
with the client and supply chain.
No change
• Contract procurement routes and terms
• A well-established bidding process with
experienced estimating teams.
have remained favourable, as indicated by
our outturn margins.
• When bidding for future work we have remained
focused on selecting projects that are right for
the business and match our risk appetite, as
reflected in the quality of our secured workload.
• We continue to secure projects with repeat
clients via negotiation, open book and
framework style arrangements, with limited,
selective open market bids, thus offering a
higher probability of successful outcomes.
• A continued focus on key sectors means we are
experienced in pricing projects and less likely to
misprice than if entering new markets or bidding
bespoke procurement products.
• A robust review of our pipeline and bids at key
stages, including rigorous due diligence and risk
assessment, and obtaining senior level approval.
• Project provision, where appropriate, for
increase in cost and/or risk that hedges against
inflationary and other project-related issues.
• A culture and strategy in Construction of
prioritising selectivity over volume when bidding.
• Using the tender review process to challenge and
mitigate rising supply chain costs.
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Maximise efficiency of resources continued
Risk and potential impact
Risk change in reporting period
Mitigating activities
Changes to contracts and
contract disputes
Changes to contracts and contract disputes
could lead to costs being incurred that are
not recovered, loss of profitability and delayed
receipt of cash. Ultimately we may need to resort
to legal action to resolve disputes, which can
prove costly with uncertain outcomes as well
as damaging relationships.
No change
• Construction’s order book maintains a greater
proportion of repeat work, which means we are
more likely to achieve sustainable and predictable
outcomes via sensible negotiated settlement.
• The high proportion of framework-related, two-
stage and negotiated work in our current order
book continues to reduce the likelihood of
unforeseen changes and disputes.
• Our digital early warning tools and metrics flag
potential project issues, enabling intervention
earlier in the construction cycle.
Poor project delivery
Failure to meet client expectations could incur
costs that erode profit margins, lead to the
withholding of cash payments and impact
working capital. It may also result in reduction of
repeat business and client referrals.
No change
• Our continued focus on project selectivity
combined with the quality of our order book
reduces the probability of poor performance.
• There is recognised stretch in the labour market
which has been manageable in the short term but
could be exacerbated by Brexit if the government
does not continue to allow EU skills mobility.
• Digital business intelligence enhancements in
Construction continue to develop in our pursuit
of project- and pipeline-related early warning
indicators that allow us to intervene.
• Following the Hackitt report on building
regulations and fire safety and in advance of
expected regulatory changes, Construction and
Urban Regeneration have reviewed and updated
their methodology and approach to ensure that
project specifications are compliant.
1 Perfect Delivery status is granted to projects that meet all four customer service criteria specified by each division.
• Reviewing contract terms at tender stage and
ensuring any variations are approved by the
appropriate level of management.
• Well-established systems of measuring and
reporting project progress and estimated
outturns that include contract variations and
impact on programme, cost and quality.
• Continued use and development of electronic
dashboards for project management and change
control, and commercial metrics designed to
highlight areas of focus and provide early warnings.
• Where legal action is necessary, notifying the
Board, taking appropriate advice and making
suitable provision for costs.
•
Incentivising project teams on Perfect Delivery1
outcomes to achieve high levels of client satisfaction.
• Various initiatives delivered in Construction and
Urban Regeneration that focus on
improvements in product quality, predictability
and client experience.
• Strategic supply chain trading arrangements that
help to ensure we achieve predictable outcomes
in quality and behaviours.
• Formal internal peer reviews that highlight areas
of improvement and share best practice and
‘lessons learned’ exercises.
• Regular formal and informal stakeholder
feedback, allowing us to intervene when
required and refine our offering to provide
exceptional outcomes.
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Pursue innovation
Innovation drives quality, efficiency and competitive advantage and continued investment in technology will improve our delivery and
service. Business continuity depends on secure and resilient IT systems and the persistent threat of cyber-risks continues to present
a challenge.
Risk and potential impact
Risk change in reporting period
Mitigating activities
Failure to innovate
A failure to produce or embrace new products
and techniques could diminish our delivery to
clients and reduce our competitive advantage.
It could also make us less attractive to existing
or prospective employees.
Failure to invest in information
technology (IT)
Investment in IT is necessary to meet the future
needs of the business in terms of expected
growth, security and innovation, and enables
its long-term success.
No change
• All divisions have continued to develop solutions
to improve efficiency, client service and
employee satisfaction. Examples include
BakerHicks’ ‘Risk Cube’ (see page 10) which
improves safety for clients when maintaining
their buildings, and Urban Regeneration’s
‘Muse:well’ campaign which includes activities for
employees under the themes of wellbeing,
charity, training and development, and
environmental initiatives.
Infrastructure in particular continues to work
with leading UK companies who encourage
innovation and optimised construction
techniques and share in the risk and reward. This
allows us to compete in areas with high barriers
to entry while sharing new ideas across the
Group; examples include Highways England,
Thames Tideway and Sellafield.
•
• Our regeneration divisions utilise market-leading
development structures which help unlock
underperforming assets and differentiates our
offering. This includes working with leading
investment partners to create innovative funding
solutions to improve the viability of schemes and
facilitate early engagement.
No change
• All our businesses are investing in significant new
•
technology to enhance our stakeholder
experience and improve efficiency. We see this
trend continuing.
In order to protect against increasing levels of
cyber-attack, we have continued to invest in
established information security controls and
engaged an external security partner who
advises on strategy.
• We have rolled out endpoint encryption, active
monitoring and threat analysis of external web-
based threats, as well as data protection and
information security training.
• We migrated our active directory to Microsoft
Azure as part of an estate update that is now
being rolled out, including Office 365 and
Windows 10. This will ensure we have the latest
business software and that our data is secure
and protected.
• One of our core values is to challenge the status
quo and innovation is therefore strongly
encouraged. New ideas are welcomed from
every employee, partner and supplier, with an
emphasis on efficiency over bureaucracy.
• Our initiatives around quality of delivery and
exceptional client experiences are not just founded
on process, but are integral to our culture.
• Our employees enjoy working on high-profile,
innovative projects that provide them with
the opportunity to enhance their knowledge
and experience.
• Business and IT come together via forums that
sponsor and promote new innovations across
the business.
• A dedicated team focused on providing a stable
and resilient IT environment, and continued
investment in core infrastructure and applications.
• A centralised IT service that improves efficiency,
oversight, reporting, security and performance,
while divisional resource provides business-
specific product support.
• Group-wide financial software that provides a
fully integrated construction platform to manage
the project life cycle.
• A dedicated information security team certified
and accredited by key industry bodies, who
create awareness and address threat alerts, risk
and vulnerability prioritisation and response.
• Government-accredited security installations
and certification to store protectively
marked information.
• Certification to the government’s Cyber
Essentials Plus Scheme and ISO 27001.
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Viability statement
As required by provision 31 of the UK Corporate Governance Code,
the directors have assessed the prospects and financial viability of the
Group and have concluded that they have a reasonable expectation
that the Group will be able to continue in operation and meet its
liabilities as they fall due over the period of the assessment. This
assessment took account of the Group’s current position and the
potential financial and reputational impact of the principal risks
(as set out on pages 23 to 32) to the Group’s ability to deliver the
Company’s business plan. This describes and tests the significant
solvency and liquidity risks involved in delivering the strategic objectives
within our business model. The assessment has been made using a
period of three years commencing on 1 January 2020 with the Group’s
budgeting cycle. This gives good visibility of future work as the majority
of the Group’s workload falls within three years and enables more
specific forecasting as the Group’s contracts follow a life cycle of three
years or fewer. Consequently, it is deemed most appropriate to
perform its medium-term planning over a three-year period.
The directors have compiled cash flow projections incorporating
each division’s detailed business plans with an overlay of Group level
contingency. At Group level, the base case financial projections
assume modest revenue growth, and improvements in both profit
margin and return on capital employed in line with the Group’s
strategy and medium-term targets.
As per the business model, operating cash flows are assumed to
broadly follow forecast profitability in the Group’s construction
activities, but are more independently variable in regeneration,
driven by the timing of construction spend and programmed
completions on schemes.
The base case business plan includes the Group maintaining positive
daily average net cash for the entirety of the period reviewed. The
Group has £180m of committed revolving credit facilities which
mature in 2022. For the purposes of testing viability, it is assumed
that an equivalent facility is available past its maturity. Due to the
continued strong cash performance of the Group, the facilities were
not utilised in the period; however, they provide ongoing funding
headroom and financial security for the Group throughout the period
reviewed. The Group has no anticipated defined benefit pension
funding requirements.
The impact of a number of downside scenarios on the Group’s
funding headroom (including financial covenants within committed
bank facilities) has been modelled based on the Group’s principal
risks. As there are no individual risks which could materially impact
the Group’s viability, the downside scenarios are based on focusing
on risks by division in a collective worst-case scenario and modelling
the subsequent financial impact on the business plan. The divisional
risks included poor contract selection and delivery, downturn in the
UK economy, inability to win new business, downturn in the UK
housing market, and significant delays in regeneration schemes.
In the event of this severe collection of scenarios, there is still a
reasonable expectation that the Group will be able to continue in
operation and meet its liabilities. In addition, the Board has
considered a range of potential mitigating actions that may be
available if this worst-case collection of scenarios arose.
Based on the results of its review and analysis, the Board has a
reasonable expectation that the Group will be able to continue in
operation and meet its liabilities as they fall due over the three-year
period of its assessment until 31 December 2022.
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Non-financial reporting statement
We aim to comply with the non-financial reporting regulations contained in sections 414CA and 414CB of the Companies Act 2006, as shown in the
table below. In addition, we publish information under the CDP (the organisation that runs a global disclosure system for companies to manage their
environmental impacts), the Global Reporting Initiative, and the Financial Reporting Council’s guidance on the strategic report.
Our due diligence with regard to ‘environmental matters’, ‘employees’ and ‘social matters’ is driven by our Total Commitments, as outlined on
page 2. Our performance against each Total Commitment is set out in our 2019 responsible business report which is available on our website.
Further information on these matters can be found in the description of our business model on pages 6 to 8 and our key performance indicators
on pages 11 and 12.
Environmental
matters
Employees
Policies
Our environmental policy states
our commitment to minimising the
impact of our activities on climate
change and the communities in which
we work. Each division implements
ISO 14001 environmental
management systems to ensure that
we protect the environment; reduce
waste and energy consumption;
source construction materials
responsibly; minimise disturbance;
and train our employees and
subcontractors on environmental
issues and controls. Our supplemental
timber policy requires procurement
from sustainable sources.
We aim to be an inclusive employer
and have a wide range of policies,
including equal opportunities and
dignity at work; maternity; paternity
and parental leave; adoption; and
family emergency.
Our equal opportunities and dignity at
work policy sets out our commitment
to an open and inclusive culture. Our
ethics policy requires employees to
maintain the highest standards of
integrity and ethics in everything
they do. Our health and safety policy
commits to providing a safe and
healthy working environment.
We have a policy in place that sets out
the process for raising concerns and
commits to protecting employees
and others who report, in good faith,
suspected wrongdoing.
Due diligence in
pursuance of policies
Our greenhouse gas (GHG)
emissions data is independently
verified by supply chain risk
management company Achilles
(see page 56).
From 2020, we will be working
with our subcontractors to help
them disclose their own GHG
emissions.
We are in the process of setting
up a ‘waste desk’ which will give
our divisions access to better
waste reporting systems and
provide increased visibility and
control of their waste streams.
The Board regularly reviews the
diversity statistics in our ‘people
report’, the level of training
provided and our employee
engagement. More information
on the Board’s engagement with
employees can be found on
page 49 and details of how the
Board manages our culture are
set out on page 45 and 46.
Related principal risks
See page 27.
Outcomes of policies
and impacts of activities
See pages 55 to 57 for
further detail on environmental
matters including our GHG
emissions and waste data.
Minimising our environmental
impact increases our ability to
win work and attract
talented employees.
See page 28.
Developing and retaining
talented people is one of our
strategic objectives (see page 10).
A diverse and qualified
workforce helps us achieve two
further strategic objectives:
winning in our target markets
and pursuing innovation. Our
performance in employee-
related KPIs can be found on
page 11.
All policies are communicated
to every employee in the Group
and regularly reviewed.
A dignity at work e-learning
module was released to all
employees in 2019.
Our raising concerns procedures
are regularly monitored and
reviewed by the Board
(see page 46).
See pages 2, 3, 7, 9, 10, 28, 49, 52,
54 and 55 for further detail on
how we protect, develop and
engage with our employees.
In 2019, we received 4.3 raised
concerns reports per
1,000 employees against
a benchmark of 2.4, which
demonstrates our culture of
openness and trust in our
processes. All concerns were
fully investigated.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
STRATEGIC REPORT
NON-FINANCIAL REPORTING STATEMENT CONTINUED
STRATEGIC REPORT
NON-FINANCIAL REPORTING STATEMENT CONTINUED
35
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Social matters
Policies
We are committed to providing a
better built environment for all. A large
proportion of our work is for the
public sector and therefore falls under
the Social Value Act 2012.
Due diligence in
pursuance of policies
A core activity of the Group
is regenerating urban areas
to provide mixed-use
development including
housing for local communities.
Our divisions operate corporate
volunteering schemes where
employees are given a day’s paid
leave per year to volunteer with a
registered charity.
Our divisions support requests
for charity donations and offer
financial contributions, employee
time and goods in kind. For
example, project teams are
assisted in restoring disused
community facilities.
Related principal risks
Social matters are not
currently regarded as a
principal risk to the Group.
However, each division carries
out regular risk assessments
to identify those areas of its
business and markets that
may be susceptible to risk,
and embeds appropriate
procedures in day-to-day
operations to manage it.
Outcomes of policies
and impacts of activities
We currently run two social
enterprises to provide local
residents with training and
employment opportunities:
BasWorx and All Together
Cumbria.
Our social value bank, developed
in 2019 to measure the social
value generated by our projects,
was used by two divisions in the
year and will be rolled out to
other divisions in 2020.
More than £343,000 was
raised for or donated to charities
in the year by the divisions.
Human rights
We comply with UK legislation
on human rights, and this is
supplemented by our ethics policy.
Our equal opportunities and dignity
at work policy prohibits harassment,
victimisation and bullying, and our
grievance policy sets out formal
grievance procedures. Our modern
slavery statement is published on
our website.
Adherence to our ethics
and other human rights related
policies is regularly monitored.
Ultimate oversight belongs to the
Board, audit committee and our
Group general counsel.
Employees complete respective
e-learning modules on modern
slavery and dignity at work.
No incidences in the Group of
human rights abuse or modern
slavery were identified in 2019.
We share modern slavery
materials produced by the
Gangmasters Labour Abuse
Authority with our supply chain
to raise awareness.
Anti-corruption
and anti-bribery
Our ethics policy states that we will
not tolerate any form of bribery
or corruption. In addition, we have
a gifts and hospitality policy that
provides guidance to create
transparency and avoid any risk
of breaching the Bribery Act 2010.
Divisional senior managers
are required to promote a
culture in which bribery and
corruption are unacceptable.
Each division has its own
procedures for applying the
Group’s policies and managers
are required to be conversant
with government guidance.
Employees complete e-learning
modules on anti-bribery and
corruption as well as
competition law.
There was no evidence of any
systemic bribery and corrupt
activity in 2019.
Human rights breaches are not
considered a principal risk.
However, there is a risk
of breach by an overseas
supplier and a risk of people
working on our sites without the
legal right to work in the UK.
We require all suppliers to
comply with legislation including
the Modern Slavery Act 2015
and to carry out checks on rights
to work, and we expect that
they require the same of their
own suppliers.
We do not regard corruption
and bribery as a principal risk
to the Group.
36
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STRATEGIC REPORT
STRATEGIC REPORT
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Section 172 statement
Section 172 of the Companies Act 2006 requires each director to act
in the way they consider, in good faith, would most likely promote the
success of the Company for the benefit of its shareholders. In doing
this, the director must have regard, amongst other matters, to:
• the likely consequences of any decision in the long term;
• the interests of the Company’s employees;
• the need to foster the Company’s business relationships with
suppliers, customers and others;
• the impact of the Company’s operations on the community and
the environment;
• the Company’s reputation for high standards of business conduct;
and
• the need to act fairly as between members of the Company.
The Board directors have complied with these requirements. Details
of the Board’s decisions in 2019 to promote long-term success, and
how it engaged with stakeholders and considered their interests
when making those decisions, can be found throughout this strategic
report and in the directors’ and corporate governance report.
A key Board decision is ensuring that we continue to have the right
strategy in place for sustainable growth. Details of our strategy, how it
is resourced and the value generated for stakeholders are set out on
pages 7, 8 and 10, and the 2019 strategy review is described on page
47. The Board monitors the Group’s culture to ensure that high
standards of business conduct are maintained.
Open, constructive dialogue with our employees and other key
stakeholders is critical to inform the Board’s decisions. While the
Board has overall responsibility for managing relationships with all
our stakeholders, our decentralised approach has led us to define
which stakeholder groups are most practicably engaged with directly
by the Board and which directly by the divisions. The Board
supervises the divisions’ engagement with their stakeholders,
principally through monthly management meetings between the
divisional senior management teams and the Group executive
directors. The Board has identified its and the Company’s key
stakeholders as our shareholders, employees and funders.
Our divisions manage relationships with their employees, clients,
supply chain partners and local communities. Details of how we
have engaged as a Group with our stakeholders can be found on
page 9 of the strategic report. The Board’s direct engagement
with stakeholders is described on pages 48 and 49 in the directors’
and corporate governance report; the Board’s key decisions and the
stakeholder groups considered during the decision-making process
are set out on page 47; and the Board’s monitoring of the Group’s
culture is described on pages 45 and 46.
With regard to the environment and broader community, planning and
operational decisions made by the divisions will take into account the
impact of our work in construction, infrastructure and regeneration.
The Board, assisted by the health, safety and environment committee,
monitors the Group’s performance in relation to safety and the
reduction of greenhouse gas emissions and waste.
Approval of strategic report
This strategic report was approved by the Board and signed on its
behalf by:
John Morgan
Chief Executive
20 February 2020
37
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
GOVERNANCE
37
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
GOVERNANCE
Governance
CONTENTS
Chair’s statement
Board of directors
Group management team
Directors’ and corporate governance report
Nomination committee report
Health, safety and environment committee report
Audit committee report
Other statutory information
Remuneration report
38
40
42
43
50
54
58
62
66
UK Corporate Governance Code
As a UK premium-listed company, we have adopted a governance
structure based on the principles of the UK Corporate
Governance Code published in July 2018, which is available on the
Financial Reporting Council’s website at frc.org.uk. Further details
of how we have applied the Code’s principles and complied with
its provisions are set out in this report, the remuneration report
and, where appropriate, cross references to our strategic report
and our 2019 responsible business report.
The Board considers that it, and the Company, were compliant
throughout the accounting period in applying the main principles
and provisions of the Code applicable to premium-listed
companies.
The Company entered the FTSE 250 on 27 February 2020 and will
report fully on our obligations as a FTSE 250 company in our
2020 annual report.
38
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GOVERNANCE
GOVERNANCE
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Chair’s statement
DEAR SHAREHOLDER
The Group performed very well in the year, with our strategic focus
on construction and regeneration resulting in continued positive
momentum. We delivered a 3% increase in revenue and an 11% increase
in adjusted* profit before tax. Our balance sheet has remained strong,
with an increase in average daily net cash from £99m to £109m and year-
end net cash of £193m. We have continued to target growth markets
while being selective in the work we take on and carefully managing risk.
Our secured workload has increased in the year in terms of volume and
also, importantly, in terms of quality. Looking forward to 2020, we are
confident of another good year of progress and believe the Group is well-
positioned to deliver on expectations.
Following the publication of the UK Corporate Governance Code
2018 (‘the Code’) we have restructured the 2019 directors’ and
corporate governance report to focus on the activities we have
undertaken in particular in relation to:
• ensuring our culture continues to be aligned with our purpose
and strategy; and
• engagement with our shareholders, workforce and other
stakeholders to ensure that their views are being captured in
Board discussions and decision-making.
Our culture
As chair, promoting a culture of openness and debate in the boardroom
is one of my key responsibilities. Our 2019 evaluation of the Board’s
effectiveness confirmed that we have a collaborative and collegiate Board
whose discussions are both challenging and constructive. The evaluation
process was conducted internally and included a questionnaire
completed by each Board member. We looked at the relationship
between the executive directors and the non-executive directors as well
as the effectiveness of each of the committees. The results did not raise
any issues for the Board to address in terms of the way that we operate.
With regard to the culture of the Group as a whole, we as a Board
play an important leadership role by demonstrating our commitment
to the Group’s long-established core values and our Total
Commitments to being a responsible business. These values and
Commitments give strength and cohesion across our decentralised
businesses to ensure that the resources fundamental to our business
model are nurtured to drive long-term profit and social value, for the
benefit of our stakeholders. This report provides insight on how the
Board monitors culture within the Group and the various indicators
we use to identify any signs of misalignment which could impact the
effective delivery of our strategy.
During the year, the Board reviewed the Group’s arrangements for
raising concerns to ensure that they are suitably robust. In total the
Group received 28 reports via our raising concerns service. As a Board,
we were satisfied that all reports had been correctly investigated and
that where any further actions were needed in respect of the issues
raised these had been dealt with in an appropriate way. The issues
raised in the reports do not indicate that there are fundamental
cultural issues within the business that we need to address.
Our stakeholders
As a Group, we have always sought to maintain an open dialogue
with our stakeholders. This year, in accordance with our duty under
section 172 of the Companies Act 2006, as a Board, we ensured that
our stakeholders’ needs and concerns were considered during our
discussions and decision-making, and the likely consequences of our
decisions in the longer term. Later in this report we set out in detail
the principal decisions we made in the year, together with the
stakeholder groups we considered.
With more than 6,700 employees across the Group, our employees
are one of our key stakeholder groups. The Board’s number one
priority is the health, safety and wellbeing of our employees and
anyone who comes into contact with our projects. I am pleased
that we have a health, safety and environment committee which
I regularly attend, that helps provide the Board with additional
focus and insight.
We value our employees’ contribution to the continued success of
the Group. Their talent and hard work help us achieve excellence for
our clients. We are committed to developing and motivating them to
achieve their full potential, and our divisions work hard to ensure
that their people are kept informed and engaged.
In terms of how we as a Board engage with employees, we have
decided to adopt an alternative method to the three suggested
options set out in the Code for engaging with the general workforce
and have agreed that responsibility for this will be shared by all the
non-executive directors. Given the structure and culture of our
business, the size of our Board and the way we already review each
of our divisions as part of the annual strategy review process, we
consider this to be the most effective arrangement for ensuring that
the Board can engage with as many employees as possible.
During the year, I attended two divisional meetings and each of the
non-executive directors attended either an employee conference or
employee engagement panel in different divisions as part of their
annual divisional strategy reviews. These meetings gave me and the
non-executive directors the opportunity to meet with a broad range of
employees. We have all been extremely pleased to see evidence of our
strong culture which has continued to positively differentiate us in terms
of performance. I personally was most encouraged that so many
members of our workforce who I met during the year feel genuinely
proud about working for the Group and the wide variety of projects
that we deliver.
39
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
GOVERNANCE
CHAIR’S STATEMENT CONTINUED
39
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
GOVERNANCE
CHAIR’S STATEMENT CONTINUED
Board developments
I am very pleased to welcome Jen Tippin to the Board. Jen, who joins
as a non-executive director on 1 March 2020, will contribute her
expertise in driving productivity and a fresh perspective that will
ensure our Board discussions continue to benefit from diversity of
thought and experience. We have a good mix of skills and experience
to continue to effectively challenge and support the executive
directors as well as providing specialist advice.
We remain committed to having a Board that is diverse in its widest
sense, and over the next 12 months, we will focus on how we can
improve diversity for the Board and the Group management team.
We will continue to encourage management to find ways of
improving diversity and inclusion in the wider succession pipeline.
In conclusion, I believe that by remaining faithful to our culture and core
values and focusing on our strategy of construction and regeneration,
we will continue to drive long-term, sustainable success for the Group
and create value for all our stakeholders. Our forthcoming annual
general meeting will be an opportunity for you to engage with our Board,
including our newly-appointed director, and I look forward to meeting
you there.
Michael Findlay
Chair
20 February 2020
Read more:
Culture, see pages 45 and 46
Raising concerns review, see page 46
Principal decisions, see page 47
Stakeholder engagement, see pages 48 and 49
Board evaluation, see page 53
40
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GOVERNANCE
GOVERNANCE
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Board of directors
The Board is responsible to all stakeholders for the long-term success
of the Group. As at the date of this report, the Board consists of the
chair, two executive directors and three non-executive directors.
All of the non-executive directors, including the chair, are considered
by the Board to be independent in character and judgement and,
as at the date of this report, no cross directorships exist between
any of the directors.
Michael Findlay
Chair
Appointed: October 2016
Committee membership: nomination (Chair)
Skills, competencies and experience
Michael has 28 years of experience in investment banking and has
advised the boards of many leading UK public companies on a wide
range of strategic, finance and governance matters.
Other roles
Michael is a non-executive director of Royal Mail plc and Jarrold &
Sons Limited, and chair of Fin Capital Limited. Michael was previously
the co-head of investment banking for the UK and Ireland at Bank of
America Merrill Lynch, the senior independent director at UK Mail
Group PLC and a non-executive director of The International
Exhibition Co-Operative Wine Society Limited.
John Morgan
Chief Executive
Appointed: October 1994
Skills, competencies and experience
John co-founded Morgan Lovell in 1977 which then merged with
William Sindall plc in 1994 to form Morgan Sindall Group plc. He was
formerly chief executive from 1994 to 2000 and executive chair from
2000 to 2012. John has in-depth knowledge of both the construction
and regeneration markets with significant leadership skills and
experience. He champions the Group’s decentralised business model
that empowers our divisions to challenge the status quo, and keep
innovating and winning in their respective markets.
Steve Crummett
Finance Director
Appointed: February 2013
Skills, competencies and experience
Steve is a qualified chartered accountant and brings wide-ranging
financial, accounting and UK public company experience.
Other roles
Steve was finance director of Essentra plc from 2008 to 2012, having
previously held senior finance roles with a number of listed
companies. Steve was chair of the audit committee and a non-
executive director of Consort Medical plc until 4 February 2020.
Malcolm Cooper
Non-executive Director
Appointed: November 2015
Committee membership: audit (Chair); health, safety and
environment (Chair); nomination; remuneration
Skills, competencies and experience
Malcolm is a qualified accountant and an experienced FTSE 250 audit
committee chair. He has an extensive background in corporate
finance and experience of the property industry.
Other roles
Malcolm is currently senior independent director and audit committee
chair at CLS Holdings plc, senior independent director and new issues
committee chair of MORhomes plc, non-executive director and audit
committee chair at Southern Water Services Limited and audit
committee member of Local Pensions Partnership. His recent
executive roles include managing director of National Grid Property,
managing the sale of National Grid’s gas distribution business,
and global tax and treasury director of National Grid. Malcolm was
previously a non-executive director of St William Homes LLP, president
of the Association of Corporate Treasurers and a member of the
Financial Conduct Authority’s Listing Authority Advisory Panel.
Tracey Killen
Non-executive Director
Appointed: May 2017
Committee membership: audit; nomination; remuneration (Chair)
Skills, competencies and experience
Tracey has wide-ranging expertise in the retail sector and extensive
corporate and main board experience, including nominations,
remuneration and corporate responsibility board sub-committees,
the development of strategy and business planning and
corporate governance.
Other roles
Tracey is executive director of people for the John Lewis Partnership.
She is a member of the executive team and leads on shaping and
delivering a distinctive and competitive employment proposition.
She has collective responsibility for the performance of the business
and the effective operation of the Partnership’s unique co-ownership
model. Tracey is chair of the Golden Jubilee Trust for the Partnership,
providing opportunities for partners and charities alike.
BOARD DIVERSITY
(as at 31 December 2019) (%)
17
Men
Women
Men: 5
Women: 1
83
41
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
GOVERNANCE
BOARD OF DIRECTORS CONTINUED
41
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
GOVERNANCE
BOARD OF DIRECTORS CONTINUED
David Lowden
Senior Independent Director
Appointed: September 2018
Committee membership: audit; nomination; remuneration
Jen Tippin
Non-executive Director
To be appointed: March 2020
Committee membership: nomination; remuneration
Skills, competencies and experience
David is a highly experienced non-executive director, senior
independent director and chair of UK-listed companies. He has
experience in the roles of finance director and chief executive, where
he supported growth and profitability through the efficient design of
business operations and appropriate use of systems and processes.
Other roles
David is chair of the board of FTSE 250 PageGroup plc, having
previously chaired the remuneration committee for three years, and
chair of Huntsworth plc. He was formerly chair of the audit and risk
committee at William Hill plc, and senior independent director of
Berendsen, and was chief executive of Taylor Nelson Sofres plc
having joined as group finance director in 1999.
Skills, competencies and experience
Jen has extensive strategic and commercial experience developed
through her career at Lloyds Banking Group and in roles with
Invensys and British Airways.
Other roles
Jen is group director of people and productivity and a member of the
executive committee at Lloyds Banking Group plc. She is responsible
for leading the people function, managing sourcing and supply chain
management, property and divestment and development in addition
to managing Lloyds Banking Group's cost base. Jen is a non-executive
director of Lloyds Bank Corporate Markets and Kent Community NHS
Foundation Trust.
TENURE OF NON-EXECUTIVE DIRECTORS
(as at 31 December 2019) (%)
25
25
25
25
1 to 2 years
2 to 3 years
3 to 4 years
4 to 5 years
2019 BOARD AND COMMITTEE MEETING ATTENDANCE
Total number of meetings in 2019
Michael Findlay1
John Morgan
Steve Crummett
Malcolm Cooper
Tracey Killen
David Lowden
Board
Audit
environment Nomination Remuneration
Health,
safety and
6
6
6
6
6
6
6
3
32
32
3
3
3
4
42
4
2
2
22
22
2
2
2
4
42
32
32
4
4
4
1 Michael Findlay attended all Board and nomination committee meetings during the year and was also present at all meetings of the audit, health, safety and environment and remuneration committees.
2 Attended by invitation.
Jen Tippin was not a member of the Board in 2019.
42
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GOVERNANCE
GOVERNANCE
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Group management team
The executive directors are supported by the Group management
team, which meets regularly to discuss strategic and operational
matters affecting the Group as a whole.
John Morgan
Chief Executive
See page 40 for biography.
Steve Crummett
Finance Director
See page 40 for biography.
Clare Sheridan
Company Secretary
Clare has been with the Group for more than 20 years and was
appointed company secretary in 2014 having previously been deputy
company secretary. She is a member of the Group's risk, and health,
safety and environment committees; director of the captive
insurance company; and trustee of the pension scheme. Clare is a
qualified chartered secretary.
Andy Saul
Group Commercial Director
Andy joined the Group in January 2014. He was previously managing
director of Bullock Construction from 2010 to 2013. Prior to that Andy's
career included 20 years with Kier Group, culminating in the role of
commercial director at Kier's construction division where he had overall
responsibility for the commercial and procurement functions.
Pat Boyle
Managing Director, Construction
Pat holds overall responsibility for Construction & Infrastructure's
construction business. A member of the Chartered Institute of
Building, he joined the Group in 2014 from Lend Lease, where he was
most recently head of its public sector construction division. Prior to
this, Pat held various wide-ranging senior level roles within Laing
O'Rourke, including regional director, group HR director and
managing director of Select Plant Hire.
Simon Smith
Managing Director, Infrastructure
Simon is a chartered quantity surveyor with 30 years' multi-sector
experience. He joined the Group in 2011 and was appointed as
managing director of Construction & Infrastructure's infrastructure
business in 2017. Simon holds overall responsibility for the
infrastructure business which includes aviation, rail, highways,
nuclear, energy and water. In addition, Simon has responsibility
for our in-house plant and engineering businesses.
Martin Lubieniecki
Managing Director, Design
Martin joined the Group in October 2015 from Colliers International
where he was the UK chief operating officer. Prior to this he had been
the EMEA chief operating officer for CB Richard Ellis, bringing over
15 years' property professional services experience to the Group.
Martin's early career started at PricewaterhouseCoopers and
McKinsey before taking senior roles at Sears Group and Hilton
International. Martin is a qualified chartered accountant.
Chris Booth
Managing Director, Fit Out
Chris has overall responsibility for the Fit Out division, including the
Overbury and Morgan Lovell brands. Chris joined Overbury in 1994,
progressing through divisional management (1998-2003) to become
managing director of Overbury in 2003. He was appointed to the Fit
Out divisional board as chief operating officer in 2010 and managing
director in 2013.
Alan Hayward
Managing Director, Property Services
Alan joined the Group in August 2017 with over 15 years' experience
in the sector. His previous roles included positions both as finance
director and managing director in national building, infrastructure
and facilities management businesses. Alan has experience across
a range of sectors including defence, health, corporate and housing.
Steve Coleby
Managing Director, Partnership Housing
Steve joined the Group in April 2018, bringing with him a wealth of
knowledge and experience in construction, and has focused on
developing a clear strategy for Partnership Housing. Previously Steve
spent 25 years at Laing O'Rourke, including as commercial director
of its £2.5bn European hub, managing director of UK infrastructure,
and managing director of its UK construction business. Steve holds
an RICS fellowship.
Matt Crompton
Managing Director, Urban Regeneration
Matt joined the Group when we acquired Muse Developments from
AMEC, where he started in 1990 as a senior development surveyor.
Matt leads the division's activities across the UK. He is also on the board
of the English Cities Fund (ECf), a £200m mixed-use regeneration
vehicle owned by Muse Developments, Legal & General and Homes
England. His earlier career included development positions at both
London & Metropolitan and Chestergate Seddon.
Wes Erlam
Managing Director, Investments
Wes joined the Group in May 2008 to work for Urban Regeneration
as a development manager. Having spent 10 years with the division
and progressing to development director, he moved across to the board
of Investments in April 2018 and became managing director in 2019.
Wes is responsible for overseeing Investments' development and capital
activities. He is a chartered surveyor with over 20 years' experience in
land, development, investment and mixed-use regeneration.
43
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
GOVERNANCE
43
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
GOVERNANCE
Directors’ and corporate governance report
Board leadership
The Board has ultimate responsibility for the management,
governance, direction and performance of the Group as a whole.
It sets the Group's strategic direction and governance framework,
determines our risk appetite and works to deliver sustainable
stakeholder value over the longer term. The Board ensures effective
leadership through oversight and review of the business.
Board meetings are structured to allow open discussion. At each meeting
the directors are made aware of the key discussions, recommendations
and decisions of the Board's committees by the respective committee
chairs. Minutes of Board and committee meetings are circulated to all
directors after each meeting. Details of the principal decisions made by
the Board during the year can be found on page 47.
The Board held six scheduled meetings during the year and
additional meetings as required. All directors were present at each
meeting. Further information on the attendance of each director at
Board and committee meetings can be found on page 41.
The Board papers provide an overview of performance covering a
range of both financial and non-financial matters. These papers are
designed to assist the Board when reviewing performance against
our key performance indicators (KPIs) to ensure that the resources
integral to our business model are being maintained and that our
performance against our strategic objectives and Total Commitments
are continuously monitored. The Board is also provided with interim
reports between the scheduled meetings. Sufficient time is allocated
at the end of each Board meeting for the chair to meet with the
senior independent director and non-executives without the
executive directors present. No material issues were raised in
the year at any of these meetings.
Board training and development
In order for our directors, particularly our non-executive directors,
to discharge their responsibilities effectively, it is important that they
understand the business of each division and how it contributes to
the overall strategy of the Group. Each director undertakes a detailed
induction programme on appointment and, thereafter, the chair
reviews their ongoing training as part of their annual review. They
also participate in Board training sessions (see page 53) and deep
dives into key areas of focus which included briefings on cyber
security, technology and the Task Force on Climate-related Financial
Disclosures. All directors have access to the advice and services of
the company secretary and there are agreed procedures by which
directors can take independent professional advice, at the expense
of the Company, on matters relating to their duties.
Division of responsibilities
The Board’s responsibilities in respect of the Group include:
• determining overall strategy and long-term objectives;
• annual business plan and budget;
• determining risk appetite and principal risks;
• overall corporate governance arrangements including establishing
a framework of prudent and effective controls which enable risk to
be assessed and managed;
• approving the financial results statements, annual report and
accounts and other statutory announcements; and
• considering all policy matters relating to the Company’s activities
including any major changes of policy.
There is a clear division of responsibilities between the chair, chief
executive and senior independent director, set out in writing,
approved by the Board and summarised on our website at
morgansindall.com. There is also a division of responsibilities
between the running of the Board and the running of the business,
set out in writing as follows:
• matters reserved solely for the Board's decision-making and the
terms of reference of each of the Board's committees. These are
reviewed by the Board annually and can be found on our website;
• a schedule of delegated authorities, setting out which significant
operational decisions the divisions must refer to the Board
for approval;
• directors' duties under the Companies Act 2006 and various other
legislation, which are communicated via induction packs and
e-learning modules; and
• clear policies for all employees on the Group's expected standards
to prevent misconduct and breach of ethical practices. These are
published on each division's intranet and supplementary training
is provided.
One of our core values is our decentralised philosophy which allows
our divisions autonomy to operate in a way that most efficiently
meets the needs of their respective markets and stakeholders. This
approach is facilitated by our culture of openness, transparency and
individual accountability. Our Board is mindful of the importance of
preserving this unique culture which therefore forms a central part of
any discussions on hiring and succession. We believe this approach is
fundamental to the delivery of our strategy and the continued success
of the Group.
The Board, assisted by its committees, is responsible for ensuring that
the divisions have the right strategies in place for their businesses and
are meeting their agreed objectives. The table below shows how our
governance framework is structured.
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How we are governed
The Board
The Board is collectively responsible for reviewing our purpose and setting strategy to ensure the Group’s long-term success.
Chief executive
The chief executive, supported by the finance director, is responsible for
leadership of the Group, developing and implementing strategy, managing
overall Group performance and ensuring an effective leadership team.
Board committees
The Board delegates certain matters to its committees. The Board and its committees are supported by
the company secretary who provides advice and assistance, particularly in relation to corporate
governance and training and induction. The appointment and removal of the company secretary is a
matter for the Board as a whole.
Group
management
team
Meets regularly to
consider operational
matters affecting the
Group as a whole
including: health and
safety; strategy; risk;
the Group budget; and
our responsible
business strategy.
Divisional
boards
Risk
committee
Audit
committee
Each of our six divisions
operates autonomously
with its own board of
directors that includes the
Group chief executive and
finance director.
See below.
Meets twice a year to
assist the Board and
audit committee in
monitoring risk
management and
internal control.
See page 23.
Oversees the Group's
corporate financial
reporting, the internal
controls and risk
management systems,
the work, findings and
effectiveness of the
internal and external
audit and the
appointment of the
external auditor.
See page 58.
Health, safety
and environment
committee
Oversees the Group's
responsible business
strategy, targets and
performance with a
particular focus on
health, safety and
the environment.
See page 54.
Nomination
committee
Remuneration
committee
Oversees Board and
committee composition,
Board evaluation and
succession planning,
giving consideration
to diversity including
development
opportunities for
all employees.
See page 50.
Responsible for
recommending overall
remuneration policy
and the setting of
remuneration for our
executive directors and
members of the Group
management team.
See page 66.
Cross-divisional health and safety, HR and
commercial directors’ forums,
and climate action group
Divisional representatives meet on a regular basis to focus on specific topics
and share ideas and best practice. The forums assist the Board and Group
management team in ensuring good governance is adopted at all levels of
the Group.
Responsibilities of the divisional boards
The divisions are responsible for setting their own five-year strategic plans for sign-off by the Board, for their operational performance and
for managing relationships with their stakeholders (see page 9). In managing their operations, the divisions adhere to the schedule of delegated
authorities referred to on page 23. The schedule clearly defines all key business issues and levels of accountability, stating which decisions are
significant to the Group and therefore need to be referred for approval to: divisional managing directors; designated officers of the Group; the
executive directors; or the Board. Each division then sets its own detailed procedures to cover day-to-day operational matters within its own
internal management systems to ensure decisions within the delegated authorities are taken at the right level within the business. The executive
directors, together with the Group head of audit and assurance who reports to the audit committee, are responsible for monitoring the divisions’
compliance with the schedule of delegated authorities.
The executive directors meet with the divisional boards each month to review divisional performance. In preparation for these meetings, the
divisions prepare a monthly board pack detailing performance against strategy and any issues pertaining to their stakeholders.
The Board receives an executive summary of the divisional board packs as part of each set of Board meeting and interim papers. In addition,
the Board holds informal meetings with the directors and senior management teams of two divisions each year. This allows the non-executive
directors to meet operational managers and discuss a range of topics in a less formal setting. In June and October 2019, the Board held informal
meetings with Fit Out and Partnership Housing respectively.
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Culture
The Company’s purpose has been refreshed as ‘inspiring talent to deliver excellence in the built environment’ to ensure it is clear, aligned to our
culture, supported by our strategy and understood by all stakeholders. Our core values are focused on valuing our stakeholders, attracting and
empowering talented people and driving the right behaviours for the Group to succeed. Our Total Commitments ensure we all work responsibly
and conduct our activities ethically. Our culture provides an environment in which our workforce can operate safely, act instinctively with
integrity, develop strong and long-term relationships with clients and suppliers, and are treated fairly and with respect. This way we can
innovate, evolve and successfully deliver our strategic objectives.
Our executive directors promote the core values and Total Commitments throughout the Group. They run sessions on the core values at our
leadership development programme and since the beginning of 2020 the finance director heads our responsible business forum.
The Board as whole is responsible for ensuring that our culture is maintained. It does this by meeting with employees and senior managers,
reviewing our Group policies, monitoring the results of our e-learning programmes that, in 2019, covered competition law and dignity at work,
and reading regular reports from the divisions on how they are operating their businesses.
The table below sets out how the Board monitors our culture to ensure that behaviours remain aligned with our core values.
The customer comes first
What we monitor and measure
• divisional customer satisfaction surveys including Perfect Delivery1
statistics and net promoter scores;
• biennial stakeholder engagement surveys; and
• feedback from suppliers.
The executive directors keep the Board updated with key projects
over a certain threshold. Additionally, the executive directors update
the Board with any material issues arising on contracts which may
impact a division or the Group as a whole.
1 Perfect Delivery status is granted to projects that meet all four customer service criteria specified
by each division.
Talented people are key to our success
What we monitor and measure
• health and safety performance;
• voluntary staff turnover;
• number of apprentices and new graduates;
• average training days per employee;
• e-learning responses;
• lost time incidents;
• absence days due to sickness per person per year;
• succession planning and talent pipelines;
• results from employee engagement surveys and resulting actions
taken; and
• diversity of our workforce including gender pay gap information.
Board action in 2019
Reviewed divisional board summaries which include information on
key clients and suppliers and the performance of contracts.
Approved divisional strategic plans which include information on key
clients and client feedback.
Strategic report and page 47
Board action in 2019
Regular monitoring of health and safety performance is a priority for
the Board and is the first agenda item for all Board meetings.
Approved the invitation to the all-employee Savings-Related Share
Option Plan.
Reviewed and approved our gender pay gap report.
Reviewed Group succession planning including reports on how the
divisions are managing employee development and addressing
diversity and inclusivity in our workforce.
Reviewed and approved our modern slavery statement
(see page 46).
Received reports on feedback from each division’s employee
engagement survey on key issues raised.
Considered wider pay across the Group to ensure it aligns with
strategy and is appropriate to attract and retain the right talent.
Health, safety and environment committee report, nomination
committee report, remuneration committee report and 2019
responsible business report
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We must challenge the status quo
What we monitor and measure
The Board receives information on various initiatives being adopted
across the divisions to support our Total Commitments.
Board action in 2019
Reviewed 2018 responsible business report and monitored
performance in 2019 against Total Commitments.
The Board receives information on new digital systems that improve
operational efficiency and mitigate risk (see page 32).
Members of the Board attended the senior management
conference where they were able to see how the Company
facilitates and encourages senior managers to engage and connect
with each other within their own divisions and across divisions. This
helps create new ideas and drive innovation. Further information
can be found on page 49.
Strategic report and 2019 responsible business report
Consistent achievement is key to our future
What we monitor and measure
• financial performance of each division and overall Group;
• Perfect Delivery or other success measures e.g. NHBC (National
House Building Council) star rating/customer experience
questionnaires/Net Promoter score;
• supplier payments; and
• average daily net cash.
The executive directors monitor divisional performance on a monthly
basis via divisional senior management meetings and Group
management team meetings.
Board action in 2019
Reviewed payment practices reporting and divisional actions
to drive down average payment days.
Reviewed and approved the going concern and long-term
viability statements.
Approved full-year and half-year results announcements,
and approved proposed dividend payments.
Reviewed Group and divisional performance against strategy.
Strategic report and 2019 responsible business report
We operate a decentralised philosophy
What we monitor and measure
The executive directors ensure the divisions are addressing the needs
of their clients and markets and that decisions are not held up by
unnecessary bureaucracy.
The Group’s arrangements to allow employees and others working
on our projects to raise concerns confidentially.
The Board reviews the appropriateness of the delegated authorities
to ensure that the right authorities are in place so that employees can
make decisions appropriate to their experience and competence.
Modern slavery
The Board annually reviews and approves the Group’s modern
slavery statement. The 2018 statement is available on our website at
morgansindall.com and explains the actions taken to ensure that we
do not undertake activities or engage suppliers or subcontractors
who undertake activities that may be in breach of the Modern Slavery
Act 2015.
Our 2019 statement will be published in the first half of 2020,
reporting against the following KPIs:
• staff training levels;
• activities that we undertake to support the Gangmasters and
Labour Abuse Authority’s construction forum;
• our evaluation of the impact of the ELS BES 6002 Ethical Labour
Sourcing standard on the Group; and
• investigations undertaken into any reports of modern slavery and
remedial actions taken in response.
Board action in 2019
A robust risk management process is built into our governance
framework which is monitored by the audit committee.
Reviewed raising concerns procedures (see below).
Reviewed e-learning programmes.
Audit committee report
Raising concerns review
The Board reviews our arrangements for raising concerns twice a year
and monitors all reports of non-compliance with our procedures. Such
reports are raised predominantly through an independent hotline
which enables employees and those who work on our projects to
report concerns anonymously and in confidence. The hotline reporting
mechanisms are explained to all employees on induction, repeated
throughout our e-learning courses and publicised on our intranets and
office and site notice boards. All reports raised during the year were
fully investigated.
The top three issues raised related to concerns over: bullying,
discrimination and harassment; unprofessional behaviour; and health
and safety issues, such as substance or alcohol abuse. The Board is
satisfied that none of the issues raised are systemic across the Group
and that they were isolated to either individuals or specific circumstances.
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Key matters considered by the Board
Board and committee activities are organised throughout the year to address the matters reserved for the Board. Due to our decentralised
structure, the Board as a whole has supervisory responsibility for the Group’s operations. The Board therefore made a limited number of
principal decisions during the year that were material to the Group as a whole. There were no material contracts during the year that required
referral to the Board under the matters reserved for it, although, each division required approval from the executive directors on certain
contracts over thresholds set out in our schedule of delegated authorities.
An overview of the Board’s principal decisions during the year, including how the Board has taken into account the factors set out in section 172
of the Companies Act 2006 (‘the Act’), is set out below. From the Board’s engagement with its stakeholders (see pages 48 and 49), there were no
specific issues raised during the year that influenced these decisions.
Principal
decision
Action taken
Outcome
Key stakeholder groups considered
Strategy review
Related strategic
objectives:
Comprehensively reviewed progress against strategy
and tracked performance against agreed KPIs.
Attended presentations from each divisional managing
director on their strategic plan.
Approved the five-year
strategic plan and divisional
business plans and priorities.
In approving the strategy and
business plans, the views of all our
stakeholders were considered. Our
success depends on good relations
with members of our workforce,
customers and supply chain.
Monitored market trends, including the
macroenvironment, supported by comparative data
and customer insight.
Considered the impact of the strategic plan on the
retention and development of employees.
Reviewed the Group’s long-term financial outlook,
and assessed and prioritised growth opportunities.
Reviewed the Group’s five-year strategic plan and
divisional strategic plans and priorities to ensure
they remained fit for purpose (see page 48 for detail
of the process).
Tracked performance of the Group budget against
agreed KPIs.
Reviewed Group and divisional budgets which form
the basis for setting the overall Group budget.
Reviewed general market conditions and key trends
that support the Group’s future growth (see pages 4
and 5 of the strategic report).
Reviewed budgeted expenditure on training, health
and safety and employee wellbeing to ensure that it
was broadly equivalent to the prior year’s budget.
Reviewed the contribution that the budget will make
to delivery of the five-year strategic plan.
Considered any changes to the Group’s principal risks
and emerging risks that could impact the Group’s long-
term strategic plans.
Considered the balance and breadth of the Group’s
activities to ensure we have a reasonable level of
protection against risks arising from uncertainties in
the macroeconomic environment.
Reviewed general market conditions and key trends to
identify and assess future risks and opportunities.
Setting the
annual Group
budget
Related strategic
objectives:
Determining the
Group’s risk
appetite
Related strategic
objectives:
KEY
In approving the budget, the
Board considered the impact
on all stakeholders
Prior to approving and
recommending the interim and final
dividend paymentsł, the Board
considers the future cash
requirements of the business,
shareholder expectations and the
need to provide our shareholders
with sustainable returns over the
longer term.
In approving the risk appetite, the
Board considered the impact on all
stakeholders, in particular those
identified in the principal risks
section on pages 23 to 32.
Approved the Group budget,
ensuring that it is suitably
stretching but achievable to
contribute to the Group’s
long-term growth.
Lowered the Group’s risk
appetite in relation to
health and safety to reflect
the Board’s ambition to
keep reducing the net risk
of accidents.
Updated and approved
the appropriateness of
the Group risk appetite
including the risk
management framework.
Win in targeted markets
Develop and retain talented people
Disciplined use of capital
Maximise efficiency of resources
Pursue innovation
ł Please refer to the notice to readers at the front of this report.
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Strategy review process
The Board’s review of the Group and divisional strategic plans follows a dedicated and structured process:
May and June 2019
Divisional pre-meetings
To obtain background information on the
divisions and an understanding of their
culture in the context of strategy, each non-
executive director:
• is allocated two divisions to visit during
the year;
• meets with the relevant divisional
managing director of each division;
• visits two projects; and
• attends either an employee conference or
an employment engagement panel.
September 2019
Divisional strategy review
The executive directors undertake an initial
review of each division’s strategic plan. The
plans are required to include consideration of
directors’ duties under section 172 of the Act.
This is followed by a detailed review with
the chair, chief executive, non-executive
director allocated to the division and the
divisional managing director prior to the
October strategy review day.
October 2019
Strategy review day
An overview of each division’s strategic plan
and priorities is undertaken by the whole
Board. The non-executive directors provide
the Board with a summary of their
observations and opinions on the
divisional plans.
The Group strategy set by the executive
directors is reviewed and approved (see
page 10 of the strategic report).
Engagement with stakeholders
The Board considers the needs and priorities of each of the Group’s stakeholders during its discussions and as part of its decision-making
process. This, together with considering the long-term consequences of decisions and maintaining our reputation, is integral to the way the
Board operates.
The diagram below summarises the Board’s understanding of the key interests of our stakeholders:
Clients
Workforce
Supply chain
Communities
Shareholders
Funders
Excellent
customer service
experience, with
perfect delivery of
projects on time
and to budget.
Fair treatment
and respect,
with prompt
payment
for work
undertaken in
a safe working
environment.
A fair, respectful and
safe environment to
work in, health and
wellbeing, investment
in personal
development and
career progression,
support for agile
working, promoting
inclusion and diversity
and an open and
honest culture.
That we operate
as a considerate
contractor, causing
minimal impact from
our activities, creating
social value through
employment
opportunities and
helping people back
to work, and investing
in the local
community by using
local suppliers and
services.
Robust
working capital
management
and risk
management.
Robust financial and
risk management,
growth in share
price, sound capital
investment
decisions, effective
communication
of strategy and
a progressive
dividend policy.
Both the Board and the divisions engage directly with the Group’s workforce. With regard to our clients, supply chain and communities, these
groups are recognised by the Board as integral to our business model and as such are considered by the Board in its discussions. However,
our decentralised structure means that in practice, our clients, supply chain and communities vary with each division and therefore the divisions
manage day-to-day engagement with these groups. Our Group director of sustainability and procurement assists in managing relationships with
those subcontractors and suppliers who are common to more than one division. Detailed descriptions of how the divisions engage with these
stakeholders are set out on page 9 of the strategic report and in our 2019 responsible business report.
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The executive directors keep our employees informed of our
financial performance through newsletters, email notifications and
briefing sessions, and make them aware of any external factors and
significant events that might have an impact. See page 9 for further
detail on how we engage with our employees.
Senior management team conference
The chair and two of the non-executive directors attended our senior
management conference in October, which gave them the
opportunity to meet around 88 managers from across the Group
and gain insight into how best practice is shared between the
divisions. The 2019 conference focused on how to drive business
improvement and stakeholder engagement and included a mix of
formal sessions and networking opportunities.
Funders
The Group’s finance director and director of tax and treasury meet
with the Group’s banks and performance bond issuers to discuss the
full-year and half-year results and to update them on the Group’s
performance and discuss any expectations they may have. These
meetings are important in ensuring that the Group has loan and
bond facilities available. The finance director advised the Board that
no issues or concerns had arisen during the course of these
meetings that the Board needed to consider in its discussion and
decision-making. See page 21 for further information.
The Board engages directly with the Group’s shareholders, workforce
and funders, and has undertaken the following activities in 2019:
Shareholders
Providing sustainable returns to our shareholders is a key factor in the
Board’s decision-making. The chair and the non-executive directors are
available to meet with shareholders to listen to their views. During 2019
the chair of the remuneration committee consulted with the Group’s
top ten institutional shareholders, the Investment Association and
Institutional Shareholder Services regarding proposed changes to the
Group’s remuneration policy (see page 70). No shareholders requested
meetings with the chair in 2019.
The executive directors undertake a programme of regular
communication with institutional shareholders and analysts covering the
Company’s activities, performance and strategy. Presentations are made
to institutional investors and analysts following the announcements of
the full-year and half-year results. Written feedback from these meetings
and presentations is distributed to all members of the Board. In addition,
feedback and reports from Institutional Shareholder Services, the
Investment Association and Pensions & Investment Research
Consultants are circulated to the Board ahead of our annual general
meeting (AGM) each year and the Company’s corporate brokers present
directly to the Board on shareholder views. We encourage all
shareholders to attend our AGM and meet with the directors informally
before and after the meeting.
Senior management forum
A reception for financial analysts and institutional investors was held
in November 2019, providing an opportunity for them to meet with
the divisional managing directors.
Workforce
During the year, the chair and the non-executive directors attended
meetings with the employees of the divisions whose strategic plans
they were reviewing. These meetings included discussions with
groups of employees with no managers present, discussions during
site visits and attendance at divisional staff conferences or employee
forums. The chair and non-executive directors gave feedback on
these meetings at two separate Board meetings where a review of
employee engagement had been scheduled. In addition, the Board
was provided with an overview of the results of the employee
engagement surveys carried out by the divisions along with details of
any actions taken to address issues raised. Most of our divisions use
external agencies to undertake their employee engagement surveys
and provide benchmarking data for extra context on the results.
Feedback from the meetings and the employee engagement surveys
re-confirmed the Group’s open and transparent culture and no
issues of concern were raised.
As a result of our divisional engagement surveys, we have put plans
in place to:
• improve how we increase employees’ understanding of our
business strategy and the role they can play in delivering it; and
• more actively promote flexible working initiatives across the Group
to help people improve their work-life balance.
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Nomination committee report
MEMBERSHIP AND MEETINGS
Members1
Michael Findlay2 (Chair)
Malcolm Cooper
Tracey Killen
David Lowden
Member
since
Attended/
scheduled
2016
2015
2017
2018
2/2
2/2
2/2
2/2
1 Biographies of members are set out on pages 40 and 41. John Morgan and Steve Crummett are
not members of the committee although they are invited to attend meetings.
2 Michael Findlay is not permitted to chair meetings where his own succession and performance
are discussed.
DEAR SHAREHOLDER
The composition of the Board and its committees and succession
planning for the Board and Group management team have
remained a key focus. While there were no changes to the Board’s
composition announced during the year, the committee reviewed
the combination of skills, experience, knowledge and length of
tenure of the existing non-executives. As a result, the committee
agreed that an expansion in the number of non-executive directors
would be appropriate to further broaden the expertise and diversity
of the Board.
This year, the committee again assessed the Board’s effectiveness
by way of performance reviews of individual directors and their
contribution to the Board’s decision-making and by conducting
an evaluation review of the Board and the committees, with an
in-depth focus on the remuneration and health, safety and
environment committees.
The committee also considered progress against the
recommendations and priorities from the 2018 Board evaluation
review. We are pleased to report that the Board has acted on and
implemented the various actions on the continuing training and
development of directors resulting from the 2018 evaluation and has
made further recommendations on the content of the Board papers
following the 2019 evaluation.
Board composition and succession planning
The committee keeps under regular review the skills needed
to deliver Group strategy. This includes ensuring that the Board
and its committees have the appropriate combination of skills,
relevant experience and diversity as well as considering potential
skills that may be required for the future. One of the committee’s
main responsibilities during the latter part of the year was the
process of identifying and selecting a new non-executive director.
Having considered the skills, experience and time commitment
required for the non-executive role, and the length of tenure of the
existing non-executive directors, the committee prepared a detailed
profile for the role. The committee appointed a sub-committee
consisting of the chair and the chief executive to manage the
recruitment of a new non-executive. Following a review of potential
head hunters, the sub-committee appointed Odgers Berndtson,
accredited under the Enhanced Code of Conduct 2019, to assist with
the process. Odgers Berndtson were asked to provide a full and
diverse list of potential candidates from a broad range of industries,
which involved looking beyond more obvious candidates. The sub-
committee identified a shortlist of candidates suggested by Odgers
Berndtson and, following meetings with each of these candidates,
identified a further shortlist for the other Board members to meet.
After completing this process in January 2020, the Board was
delighted to appoint Jen Tippin as a non-executive director, to take
effect from 1 March 2020. Jen’s extensive strategic and commercial
expertise will further broaden the expertise on the Board and will
add valuable knowledge and insight to Board discussions. Jen will
become a member of the nomination and remuneration committees
following her appointment. Odgers Berndtson does not provide any
other services to, or have any connection with, the Company.
Prior to their appointment, new directors are asked to disclose any
significant commitments they have together with an indication of the
time involved, so that the Board can take these external demands on
their time into account. We also have a process in place whereby all
existing directors will seek Board approval prior to accepting an
external appointment. In accordance with this process, the Board
approved during the year the appointments of Michael Findlay to
Royal Mail plc, David Lowden to Huntsworth plc and Malcolm Cooper
to Southern Water Services Limited.
The committee will continue to monitor the balance of the Board
to ensure that broad and relevant expertise is evident in existing
members and will recommend further appointments as necessary.
Each director who held office at the year end was subject to the
formal evaluation process described on page 53 and continues
to be an effective member of the Board. In accordance with the UK
Corporate Governance Code, all directors will stand for election or
re-election at the forthcoming AGM (further information on the 2020
AGM can be found on page 144 and on our website).
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Jen Tippin
Succession planning in action
September 2019
Following consideration of the existing skills and experience on the
Board, a candidate profile was drafted and Odgers Berndtson was
appointed to identify a shortlist of candidates.
October to December 2019
Candidates were interviewed by the chair and chief executive,
and a selection of shortlisted candidates were interviewed by
other Board members.
January 2020
Appointment of Jen Tippin to the Board, nomination and
remuneration committees announced, effective 1 March 2020.
February 2020
Jen to begin her formal induction programme.
Group succession planning
The committee annually reviews each division’s plan for developing
its talent pool. We aim to ensure we have appropriate opportunities
in place to develop and retain people who are key to delivering our
strategy and to ensure that diversity is considered at all levels across
our business.
Each of our divisions uses succession and development planning tools
appropriate to the size and requirements of its business. As part of the
succession planning process, consideration is given to: contingency
succession for sudden or unexpected departures; the medium term
for orderly replacement of employees, for example, planned
retirement; and the longer term, which considers the skills needed
both now and in the future in order to deliver our strategic objectives.
Developing and retaining talented people is fundamental to
achieving excellence in project delivery and customer service, and
to ensuring a steady pipeline of successors. We have a leadership
development programme in place which provides core and
consistent leadership training for senior employees across the
Group. In addition, each division has its own technical and business
training programmes in place to develop the skills its business and
its employees need. These programmes range from apprenticeships
and graduate training to continued learning and supporting
employees through professional qualifications. Where practically
possible, each division considers existing employees for new roles
and development opportunities, and in 2019, 8% of employees
across the Group were promoted internally. See our strategic report
on pages 2 ,3, 9, 10 and 11 and our 2019 responsible business report
on our website for more information.
During the year, the committee also reviewed the succession plans
for the executive directors and the Group management team and
was satisfied that appropriate succession plans are in place across
the Group.
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Diversity
GENDER SPLITS
Board 1
Senior management
(Group management team) 1
Group management team
direct reports2
2019
2018
Men Women
Men Women
5
11
68
1
1
8
5
11
64
1
1
6
Wider employees
4,936
1,561 4,743
1,448
Number of employees at
31 December, on which data
is based
6,497
6,206
1 John Morgan and Steve Crummett are included in both the Board and senior management
numbers.
2 Excludes John Morgan’s direct reports as these are all members of the Group management
team.
We believe that a diverse Board reflecting different skills,
backgrounds, perspective and experience is critical for innovation
and enables us to benefit from a wider range of ideas and expertise.
The Board’s diversity policy sets out its commitment to inclusion and
equal opportunity within the Board and among all employees in the
Group. Female representation on the Board in 2019 was 17% and will
increase to 29% on 1 March 2020 when Jen Tippin joins. As a
committee we ensure our selection processes for directors provide
access to a diverse range of candidates and we will only use
executive search firms who have signed up to the UK Standard
Voluntary Code of Conduct on Gender Diversity. Board appointments
will be made based on merit and objective criteria such as the skills
and experience needed, without resorting to quotas but with due
regard for the benefits of diversity.
While Jen’s appointment has improved the diversity of the Board, we
recognise that we need to do more to improve diversity elsewhere in
the Group, particularly with regard to senior managers. In 2020, we
will focus more on talent management and succession planning in
lower levels of the Group to help build a diverse pipeline for the
Group management team and their direct reports.
Having a diverse team of people across the Group at all levels will
help us make better decisions for our business and our stakeholders.
We consider diversity in the broadest sense, including in terms of
age, gender, ethnicity, culture, socio-economic background, disability
and sexuality. We also value and encourage diversity of thought,
perspective and experience. We recognise that the new ideas and
innovations that a diverse and inclusive workforce brings are critical
to our future.
We are committed to equal opportunities and fairness in our
recruitment, development, promotion and reward practices.
This includes giving full and fair consideration to applications for
employment made by disabled people and supporting any of our
employees who become disabled while working for the Group. Our
policies and procedures fully support our disabled colleagues, which
includes making reasonable adjustments to roles and responsibilities
and providing training and support to ensure disabled employees are
treated fairly and have opportunities for promotion and career
development identical to those of other employees.
Our aim is to provide all employees with opportunities to develop
their careers and maintain a healthy work-life balance, in an inclusive
and empowered culture underpinned by respect. As we are a
decentralised organisation, each division is responsible for designing
and implementing initiatives to support these aims. Through our HR
forum, which is made up of the HR leads in each division, the divisions
share best practice and experience of initiatives introduced to improve
inclusivity. All divisions offer employees a flexible approach to working
arrangements and career paths to support them in managing their
work and personal lives. Across the Group, we have developed various
relationships with schools and colleges to raise awareness of career
opportunities within the industry and the Group. Our Construction &
Infrastructure division has set up a returnship programme which offers
people returning to work after an extended career break the
opportunity to complete a three-month fixed term contract. During the
contract, individuals undertake structured skills training to help them
build their confidence in a work environment. Construction &
Infrastructure has also introduced a variety of family-friendly working
practices such as a parental buddy system for those returning from
family leave. Further details of our divisions’ initiatives can be found in
our 2019 responsible business report and our gender pay gap report.
Gender pay gap
This is the third year that we have disclosed information on our
gender pay gap and the information in the table below is based on
amounts paid to April 2019. The definition of pay shown is an hourly
pay rate for each relevant employee as at 5 April of the relevant year,
reflecting base salary and certain allowances. The bonus figures
shown include total variable pay over the previous 12 months (bonus
paid plus any proceeds on exercise of our 2014 Share Option Plan or
vesting of Long-Term Investment Plan awards). It is disappointing to
note that we have made negligible progress in narrowing our gender
pay gap in terms of both the mean hourly pay gap (20bps
improvement since 2018) and the median hourly pay gap (80bps
improvement since 2018). Unfortunately, both the median and mean
bonus gaps have widened over the last 12 months (6.8% and 9%
increase respectively since 2018). Our bonus gap remains high and
reflects a higher number of senior male employees in the Group, who
would typically receive higher levels of bonus due to their seniority.
At 24%, our female workforce is higher than the industry average but
women are still under-represented in senior roles. Women make up
9% of the upper pay quartile compared to 37% in the lower quartile.
Various initiatives have been introduced across the Group to attract
more women into the industry at junior levels, however, it will take
time for their careers to be developed into more senior roles.
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GROUP GENDER PAY GAP
Pay element
Mean hourly pay
Median hourly pay
Proportion of employees receiving a bonus
Mean bonus
Median bonus
Male
Female
% difference
Male
Female
% difference
April 2019
April 2018
28.42
23.50
74%
19.33
16.18
72%
32.0
31.2
n/a
27.39
22.52
66%
18.57
15.32
61%
£15,036.55
£6,508.75
56.7
£15,554.53
£8,139.54
£6,000.00
£3,437.50
42.7
£5,848.16
£3,749.25
32.2
32.0
n/a
47.7
35.9
Board evaluation
The Board assesses its effectiveness by reviewing each individual
director’s performance, contribution and time commitment to meet
their responsibilities to the Board. In addition, a formal evaluation of
the Board and its effectiveness is carried out by the chair assisted by
the company secretary. The 2018 evaluation involved a review of key
areas of focus agreed following the 2017 evaluation. As a result of the
review, the Board agreed to consider key topics for short training
sessions prior to Board meetings to support the continued training and
development of directors. Training sessions on corporate governance
were scheduled into the Board calendar later in 2018 and throughout
2019, with topics including directors’ duties under section 172 of the Act
and long-term investor and shareholder trends. Each session was run
by an independent third party and designed to deepen the Board’s
knowledge to make future decision-making more effective. In addition,
all directors participate in the Group’s e-learning programme.
The 2019 evaluation also reviewed the effectiveness of the committees
with a particular focus on the remuneration and health, safety and
environment committees and the value that the executive and non-
executive directors get from each other. It was designed to provide the
Board with insights into the effectiveness of the relationship between
the executive and non-executive directors and the Board committees.
As part of the process, the chair provided feedback to each executive
and non-executive director on their individual contributions to the
Board, reviewed with each of them the training they had undertaken
during the year, and considered development priorities individually
tailored to each director's role and experience. The senior independent
director reviewed the chair's performance with the other directors and
subsequently met with him to provide feedback. Overall, no significant
issues were highlighted in the feedback given to each director and the
chair. The committee is satisfied with the contributions and time
commitment of each of the non-executive directors and the chair and
is confident that each of the non-executive directors remains
independent and will be in a position to discharge their duties and
responsibilities for the coming year.
The results of the 2019 evaluation confirmed that the Board and its
committees had acted on and implemented the various actions
resulting from the 2018 evaluation. The Board determined that the
results did not highlight any concerns in the effectiveness of the
committees, although it was agreed that Tracey Killen and David
Lowden would attend future meetings of the health, safety and
environment committee if they were available. The 2019 evaluation did
not raise any issues for the Board to address in terms of its future
composition and the way that it operates and confirmed that the Board
has a collaborative and collegiate culture which encourages an open
and respectful approach in discussions and with wide-ranging input
from all directors. As part of the evaluation discussion, the Board
reviewed the Board papers and agreed to change their format with
standard reports being included in an appendix.
2019 evaluation process
Evaluation questionnaire developed based on the key areas of focus.
Questionnaire circulated and responses collated and analysed
by the chair and company secretary.
Whole Board discussed the results and agreed issues to address.
Chair reviewed each director’s contributions with them individually.
Senior independent director led Board appraisal of chair’s performance.
In discussing the 2020 evaluation, the Board considered whether or
not we should adopt an externally facilitated process, as we are
outside the FTSE 350. Due to the open and transparent nature of all
of the directors, the Board believes that it should continue to use a
formal, internal process. The agreed process for the 2020 Board
evaluation will therefore be based on:
• a questionnaire for each Board member to complete, developed
by the chair with the assistance of the company secretary;
• the chair identifying any issues arising from the results;
• the chair holding meetings with each director to discuss the issues
raised from the results and any other concerns that they may have;
• the chair reporting back to the Board on any issues raised and
potential recommendations to address them; and
• the Board as a whole discussing the issues raised and potential
recommendations and agreeing any actions to be undertaken.
2020 priorities
During 2020, the committee will continue to focus on:
• succession planning for the Board and senior management;
• reviewing succession planning in the divisional management
teams to ensure there is a diverse pipeline for succession;
• reducing the Group's gender pay gap; and
• reviewing progress against our activities to further improve
inclusivity and diversity across the Group.
Michael Findlay
Chair of the nomination committee
20 February 2020
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Health, safety and environment
committee report
MEMBERSHIP AND MEETINGS
Members1
Malcolm Cooper (Chair)
Andy Saul
Clare Sheridan
Member
since
Attended/
scheduled
2017
2015
2018
4/4
3/4
4/4
1 Members’ biographies are disclosed on pages 40 to 42. Although not a member of the
committee, Michael Findlay attends the meetings on a regular basis and attended all the health,
safety and environment committee meetings during 2019.
DEAR SHAREHOLDER
We are committed to protecting the health, safety and wellbeing
of everyone connected with our business. We recognise that we
operate in a hazardous industry with unique safety, health and
environmental challenges and risks facing each of our divisions.
We therefore promote a strong safety culture which encourages our
workforce to do the right thing so that everyone who works on our
projects can get home safely. During the year, the health, safety and
environment (HSE) committee visited our joint venture project at
Thames Tideway and Property Services’ contract for the City of
Westminster. The teams at both projects showed a real commitment
to safety and to minimising
the environmental impact of their work.
Despite concentrated efforts across the Group, our progress in
reducing the number of RIDDOR1 reportable accidents over the last
12 months has slowed. There were 41 incidents compared to 39 in
2018, although our accident frequency rate2 of 0.08 remained
unchanged. In 2019 we reduced the number of accidents that
resulted in absence from work (lost time incidents) to 131 from 156
in 2018. Over the next 12 months, our divisions will continue to focus
on learning from high potential incidents (those incurred that could
potentially have resulted in serious injury) and reducing the higher
number of incidents that occur in Spring and Autumn each year.
There were no environmental incidents in 2019 for the Group and we
have been working with our supply chain to encourage them to assist
us in our reporting requirements for Scope 3 greenhouse gas (GHG)
emissions against our science-based targets.
Activities during the year
The committee has a work plan, developed from its terms of
reference, which is reviewed annually and includes standing items
considered at each meeting together with any additional matters
the committee has decided to focus on. The divisional managing
directors are responsible for HSE issues within their respective
divisions. The Group’s health and safety forum, made up of the
health and safety managers from each division, meets quarterly
to share best practice and details of any lessons learned. The forum
is responsible for providing the committee with information for its
consideration at each meeting. Monthly monitoring and reporting
to the Board includes a written report from the Group commercial
director on the Group’s performance in relation to health and safety
matters as well as a verbal report from the committee chair following
each meeting.
Health and safety framework
Each division sets its own strategy and targets in order to focus
on areas that are relevant to its business within an overarching
framework. At the end of 2018, the framework was reviewed and
updated by the health and safety forum and approved by the
committee. During the year, the committee monitored and reviewed
each division’s progress in the framework’s three key areas: safety
trends identified within high potential incidents, occupational health
and wellbeing including mental health and wellbeing, and innovative
ways to further improve health and safety identified by each division,
focusing predominantly on each of their top three risks. To date, no
trends have been identified in the high potential incident data as the
number of incidents remains small. In 2020, the health and safety
framework will remain focused on the same issues.
Safety
We are committed to achieving a continuing reduction in the number
of incidents on sites and to protecting those who work on and visit
our projects. We have well-established safety systems designed to
minimise the risks of HSE incidents, including tool box talks, detailed
method statements, health and safety briefings at induction, site
visits, detailed investigation of all incidents, and regular training and
updates. In order to maintain an effective safety culture, our divisions
regularly review and enhance these systems as well as addressing
behavioural factors which can cause injuries.
Our responsible business strategy consists of our Total Commitments,
set out on page 2, which are aligned to six UN sustainable development
goals. We continue to make progress in delivering
social value across our projects and towards achieving our Total
Commitment targets. More information on our Total Commitments
targets and performance can be found in our 2019 responsible
business report on our website.
The committee recognises the work being undertaken across our
divisions to improve our overall health and safety performance.
However, we continuously strive for further improvement and from
1 January 2019 we introduced lost time incidents as a new health and
safety performance KPI. In addition, each of our divisions is working
on initiatives to reduce all accidents on site including those that do
not result in any lost time.
1 The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013.
2 The number of RIDDOR reportable accidents multiplied by 100,000 and divided by the number
of hours worked.
We are very pleased that our divisions have received a number of
awards during the year in recognition of the work and initiatives being
carried out. Further information about these awards, as well as new
safety initiatives, can be found in our 2019 responsible business report.
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Site visits
In March 2019, the committee visited Construction & Infrastructure’s
Thames Tideway project, the ‘super sewer’ being undertaken as a
design and build contract in joint venture for Tideway. The works are
being carried out to the west section of the tunnel and, when complete,
will reduce the amount of pollution in the Thames. The committee met
with the project director and health and safety director to discuss the
project in general with a particular focus on the health and safety
arrangements on site. All site workers attend an immersive health and
safety session with various other work-specific induction initiatives in
place. The site team is also working with seven communities across
four local authorities and has provided work placement and
apprenticeship opportunities as well as roles for local residents.
Overall, the committee was satisfied with the health and safety
arrangements, and the site appeared well presented, organised
and tidy.
In September 2019, the committee visited Property Services’ contract
for City of Westminster which started in 2017. The committee met
with the partnership director and several members of the Property
Services team to focus on how they mitigate risks and how they
ensure safe-by-design systems of work and that procedures are
followed. The committee also met with two engineers to discuss the
health and safety procedures relevant to lone working. The
committee was satisfied that health and safety was a high priority
within the team.
The committee intends to continue making site visits as part of its
annual work programme.
Health and wellbeing
As part of its annual work plan, the committee reviewed the progress
being made to further improve health and wellbeing across the
Group. Each of the divisions continues to focus on supporting
employees in managing their own mental health and wellbeing. The
number of employees attending Mental Health First Aid (MHFA) and
awareness training has increased across the Group and Construction
& Infrastructure now has 307 in-house MHFA trainers. The division
has taken part in the charity Mind’s Workplace Wellbeing Index for
three years and in 2019 was awarded a gold standard in recognition
of its long-term commitment to employee mental health. Urban
Regeneration has introduced a ‘Muse:well’ campaign which involves
events throughout the year under four themes including wellbeing,
and Investments supports the ‘Time to Change’ Employer Pledge to
promote mental wellbeing in the workplace.
A monthly newsletter with news and advice on getting the most from
life and work was introduced during the year. The employee
assistance programme which provides confidential counselling and
support on a variety of issues and a digital GP service which provides
quicker and more convenient access to a medical professional
continue to be available to all employees.
Improving the environment
We are committed to minimising our environmental impact, both
now and in the longer term. We balance this with the need to
undertake construction activities for our clients which can have a
direct and indirect impact on the environment.
Where possible, our divisions encourage clients to consider more
environmentally sustainable products with a longer life expectancy.
We also seek to deliver projects in ways that will minimise their
impact on the environment by re-using waste and reducing our
carbon impact as well as extending the life cycle of the buildings that
we construct. A large element of our work includes regenerating city
centres and old buildings that are no longer fit for purpose. Our
regeneration schemes are designed to improve the quality of the
places in which people work as well as to maximise the use of public
transport where possible. We advise clients on how to construct their
buildings to withstand extreme weather events such as flooding and
rising temperatures.
Responsibility for ensuring that our projects are undertaken with
minimal impact to the environment is delegated to our divisions
under the Group’s schedule of delegated authorities.
Under its terms of reference, the committee is responsible for
assessing the impact of climate change on the Group’s operations,
which includes:
• at least twice a year, consideration of reports on the Group’s
environmental performance; and
• at least once a year, a review of the Group’s environmental strategy.
The HSE committee does not have a remit to consider the financial
implications of climate change on the Group.
Our strategy
Our Total Commitment to ‘improving the environment’ sets out our
strategy for managing our environmental impact. It was originally
developed in 2008 and has been refined over the years to reflect
changing priorities of the Group and our various stakeholders. Within
this Commitment we focus on climate change and caring for the
natural environment by reducing our carbon footprint and
minimising and/or re-using and recycling our waste where possible.
Our Commitment sets clear KPIs and targets for measuring our
performance and driving improvement. Our GHG emissions data has
been independently audited since 2008 by supply chain risk
management company Achilles, under its Certified Emissions
Measurement and Reduction Scheme (CEMARS). In 2018, we
achieved accreditation for our science-based targets which were
rolled out across the Group in 2019, one of the first construction
companies to do so. These targets will help us contribute towards
keeping the global average temperature increase well below 2oC and
support the needs of the business in the future.
Our construction divisions have ISO 18001-accredited environmental
management systems to underpin their environmental activities.
The divisions are responsible for managing their environmental
impact at an operational level and for identifying environmental risks
and opportunities specific to their individual businesses. Their
collective performance contributes to the Group’s KPIs and
achievement of the targets.
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CDP
CDP is a not-for-profit organisation that runs a global disclosure
system for investors, companies, cities, states and regions to manage
their environmental impacts. Out of 478 UK companies submitting a
climate change disclosure, we were one of 25 companies to achieve
an A- position. We were delighted to achieve this accolade for the
fourth consecutive year, as clear recognition of our efforts to reduce
our emissions and manage our environmental impact.
Risks
Climate change and governmental actions to reduce the impact
could affect us in a number of ways:
• design solutions currently considered exceptional could become
the norm;
• measures aimed at reducing climate change, such as a carbon tax
or zero net deforestation requirements, could be introduced which
could impact costs and/or flexibility of operations;
• workforce and material productivity or availability may be affected
by extremes of temperature or reduced availability of water,
causing higher capital investment and operational expenditure;
and
• increased frequency of extreme weather, such as floods and
storms, could cause increased incidence of disruption to individual
developments and projects and to our supply network.
Our approach to identifying and managing the environmental risks in
our business is set out on page 27. In addition, we are increasingly
subject to climate change regulation and requirements for us to
reduce our own GHG emissions as well as helping our supply chain
and clients to reduce theirs.
Our performance in 2019
Waste
Our total waste produced in 2019 increased by 20% and our waste
intensity (total waste produced per £m of revenue) by 16%. Our level of
waste is impacted by the nature of our activities, however, we carefully
manage the waste produced on our sites and seek to reduce it where
possible. In 2019, we began the process of establishing a Group-wide
waste desk facility to introduce more rigour into our waste management.
GHG emissions
Reducing greenhouse gas emissions is an important area of focus for us
and is one of our KPIs. We support the Paris Agreement and have
committed to reduce our Scope 1 and Scope 2 emissions by 11% against
our 2016 baseline of 24,136 CO2e tonnes by 2025 and 56% by 2050.
Our GHG emissions have been calculated based on the ISO 14064-
1:2006 standard. Emissions reported correspond with our financial
year and include all areas for which we have operational control in
the UK, excluding joint ventures. The materiality threshold has been
set at a Group level of 5% with all operations estimated to contribute
more than 1% of the total emissions included. No material emissions
have been omitted from this report.
Emissions have been calculated using data gathered for Achilles’
recertification audit of our energy data. Emission factors are from the
Department for Environment, Food & Rural Affairs (Defra) conversion
factor guidance current for the year reported. All data has been
verified by Achilles.
Emissions are predominantly from bulk fuel used on sites, our
vehicle fleet and electricity use. In line with our science-based targets,
we aim to reduce our Scope 11 and 22 emissions by 5% against our
2016 baseline by 2020. Our Group director of sustainability and
procurement is responsible for overseeing the divisions’ delivery
of this target.
GHG EMISSIONS (CO2E TONNES)
Scope 1 – operation
of facilities1
Scope 2 – indirect
emissions (purchased
energy)2
Scope 3 – indirect
emissions (related
activities)3
2019
2018
2017
2016
baseline
18,124
19,934
19,559
17,201
2,779
3,632
5,337
6,935
6,339
5,863
3,548
6,634
Total emissions
27,242
29,429
28,444
30,770
WASTE
2019
2018
2017
1 Direct emissions from owned or controlled sources.
2 Indirect emissions generated from purchased energy.
Total waste produced (tonnes)
1,087,246 907,539
687,803
3 All indirect emissions not included in Scope 2 that occur in our value chain.
Percentage of waste diverted from
landfill
Waste intensity
Revenue
95%
95%
354.0
305.4
89%
246.3
£3,071m £2,972m £2,793m
We achieved a total reduction in GHG emissions of 11% against our
2016 baseline and a 57% reduction against our 2010 results. This
includes a 13% reduction in our Scope 1 and 2 emissions against our
2016 baseline, which significantly exceeds our target of 5% reduction
by 2020.
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Responsible business strategy
The committee reviewed our responsible business strategy to ensure
that our Total Commitments remain relevant and appropriate.
Additionally, the committee monitored the Group's performance in the
year against our Total Commitments. In 2019, two of our divisions
began using the social value bank (SVB) that we developed in
conjunction with Simetrica which enables us to measure the value of
economic, social and environmental wellbeing generated from our
activities (see our 2019 responsible business report for more
information). The SVB will be rolled out across the Group in 2020.
Also in 2020, we will be launching an e-learning course to all employees
on our responsible business strategy and Total Commitments.
Looking ahead
In 2020, the committee will:
• continue to challenge the divisions to seek further reductions in
the number of lost time incidents and all accidents;
• review the divisions' data in respect of high potential incidents;
• review continuing actions to further protect our workforce's health
and wellbeing;
• continue to review the Group's environmental performance
including risks and opportunities in relation to climate change;
• review how we will address the Task Force on Climate-related
Financial Disclosures requirements;
• review our performance against our Total Commitments;
• review our responsible business strategy and health and safety
policy framework; and
• undertake site visits.
Malcolm Cooper
Chair of the health, safety and environment committee
20 February 2020
In June the Board approved for submission our second report under
the Energy Savings Opportunity Scheme (ESOS) which requires us to
undertake an ESOS assessment every four years. The assessment
included the audit of six projects that are representative of energy
use across the wider Group. Cost-effective energy efficiency
recommendations were identified from the audits which include:
• improve metering and record-keeping of electricity consumption;
• replace fluorescent tube lighting with LED alternatives;
• improve data gathering to understand the Group's fleet energy
efficiency better;
• improve policy and procurement standards to increase the take-up
of electric and hybrid vehicles under the company car scheme and
in the Group's commercial vehicle fleet;
• offset business travel with high-quality web-based alternatives
such as the use of video conferencing to facilitate greater
online collaboration;
• apply 'switch off' software and 'last man out' policies in offices and
sites and to IT equipment and use timer switches where suitable
on canteen/kitchen equipment; and
• install occupancy sensors for lighting in meeting rooms
and site offices.
We continue to investigate ways to reduce our GHG emissions and
believe we can make the biggest impact going forward by reducing
our Scope 3 emissions, which include those of our subcontractors
when working on our projects. From 2020, we will be working with
our subcontractors to help them manage and report their own
emissions so that they can disclose them in the future.
CARBON INTENSITY
Total emissions
(CO2e tonnes)
Carbon intensity
2019
2018
2017
2016
baseline
27,242
29,429
28,444
30,770
8.9
9.9
10.2
12.0
Revenue
£3,071m £2,972m £2,793m £2,562m
Our total tonnes of CO2e have reduced from 30,770 tonnes to 27,242
and our carbon intensity (GHG emissions per £m of revenue) has
reduced by 26% against our 2016 baseline.
Further details of our environmental performance are contained in
our 2019 responsible business report.
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Audit committee report
MEMBERSHIP AND MEETINGS
Members1
Malcolm Cooper2 (Chair)
Tracey Killen
David Lowden
Member
since
Attended/
scheduled
2015
2017
2018
3/3
3/3
3/3
1 Biographies of members are set out on pages 40 and 41. In addition to committee members,
meetings are regularly attended by: the chair of the Board; finance director; company secretary;
Group head of finance and reporting; Group head of audit and assurance; and representatives
from the external auditor.
2 Malcolm Cooper is a qualified accountant and experienced FTSE 250 audit committee chair. He
continues to have recent and relevant financial experience for the audit committee of a
company in the construction and regeneration sectors.
DEAR SHAREHOLDER
During 2019, the committee's key focus was on the integrity of: the Group's financial reporting; financial judgements and shared equity loans;
levels of materiality; process of risk management and internal controls; and audit tender process. There is a formal agenda for each meeting to
ensure that the committee covers all elements of its remit and the meetings are scheduled in line with the Company's financial reporting
timetable. The chair of the audit committee met with the finance director and the external audit partner individually during the year.
In addition, the committee held discussions at the end of each meeting with the external auditor and the Group head of audit and assurance,
without the management team present. No matters of significance were raised during any of these discussions. The committee's authorities
and calendar of work remain in line with the requirements of the UK Corporate Governance Code (‘the Code’), having regard to the
recommendations of the Financial Reporting Council (FRC) in its guidance on audit committees.
The Board evaluation for 2019 included an evaluation of the audit committee. Overall the committee is considered to be operating effectively.
All committee members during the year and up to the date of this report are or were independent non-executive directors in accordance with
the Code, and the committee as a whole has the competence, diverse skills and experience relevant to the sector.
The committee’s key activities during the year are set out below, and further information on its work, including full descriptions of the risk
management and internal control processes, is set out on the following pages.
Key activities during the year
Activity
Actions taken
Outcomes
Financial
reporting
External
auditor
Risk
management
and internal
controls
• Reviewed the integrity of the half-year and full-year financial and
• Advised the Board in relation to the fair,
narrative statements;
• undertook fair, balanced and understandable review of the 2018
annual report;
• reviewed significant accounting judgements for the 2018 audit;
• reviewed the 2018 going concern and viability assessments; and
• conducted an initial review of the 2019 going concern
and viability assessments.
balanced and understandable assessment of
the Company’s position and prospects; and
• confirmed to the Board that the committee
was satisfied with the integrity of the half-year
and full-year financial statements and that
the going concern and viability assessments
were appropriate.
• Reviewed independence and effectiveness of the external audit
function;
• evaluated performance of the auditor during the 2019 audit; and
• reviewed and discussed the audit tender proposal with a focus
on audit quality.
• Recommended reappointment of Deloitte LLP;
• approved the audit fee for the year ended 2019;
and
• approved the proposed audit tender process
to be conducted in 2020.
• Formally reviewed the risk identification process and Group and
• Advised the Board in relation to the outcome
divisional risk registers;
• reviewed independence and effectiveness of the Group’s internal
financial controls;
• evaluated performance of the Group head of assurance in
connection with the 2019 audit plan; and
• reviewed appropriateness of the 2020 proposed internal audit plan.
of its risk management reviews;
• confirmed continuing effectiveness and
independence of the internal financial
controls and audit team; and
• approved the 2020 internal audit plan.
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Financial reporting
The directors are responsible for preparing the annual report and accounts, and the committee’s detailed review of the year-end position by
reference to the year-end accounts assisted the Board in making the going concern statement set out on page 22. In addition, the committee
reviewed the significant accounting judgements for the 2019 audit (see below) and considered and approved the key assumptions in the long-
term viability statement (see page 33 for further information).
Fair, balanced and understandable assessment
One of the key provisions of the Code is for the Board to confirm that the annual report and financial statements (the annual report), taken as a
whole, is fair, balanced and understandable and provides the information necessary for shareholders to assess the Company’s position and
performance, business model and strategy (see the strategic report from pages 1 to 36). To enable the Board to make this declaration, a formal
review is embedded in the year-end process to ensure the committee and the Board as a whole have access to all relevant information and, in
particular, management papers on significant issues faced by the Group. The committee receives a paper from the company secretary detailing
the approach taken in preparing the annual report. The committee and the Board as a whole receive drafts of the annual report in sufficient
time to facilitate their review and enable them to challenge the disclosures where necessary. In addition, the Group’s external auditor reviews
the consistency between the narrative reporting of the annual report and the financial statements.
Application of accounting policies, judgements and estimates
In carrying out its duties, the committee is required to assess whether suitable accounting policies have been adopted and to challenge the
robustness of significant judgements and estimates reflected in the financial results. This process involves reviewing relevant papers prepared
by the finance team in support of the policies adopted and judgements and estimates made and confirm that they remain appropriate for the
Group (see table below).
These papers are discussed with the finance director, the external auditor and, where appropriate, the Group head of audit and assurance. In
addition, the committee reviews the year-end report to the audit committee from the external auditor based on the work it performed and
findings from the annual audit.
Set out below are what we consider to be the key accounting matters which required the exercise of judgement during the year. These are all
considered to be recurring matters.
Issue
Basis of assurance
Conclusion
Contract revenue, margin, receivables
and payables
The recognition of revenue and margin on
long-term contracts in the financial
statements, and the associated contract
receivables and payables require
management to make estimates.
Impairment of goodwill
In addition to updates on the key contract
issues at Board meetings, at which
management identify any significant
differences in contract valuations that exist
with either clients or suppliers, the
committee has reviewed the status of
these key contract issues at each audit
committee meeting.
The value of goodwill is supported by a
value-in-use model prepared by the
management team. This is based on cash
flows extracted from the Group budget
and strategic plan, which have both been
approved by the Board. The committee
reviewed and challenged the management
team on the assumptions used in the
value-in-use model.
Based on its review and discussions with
the management team and external
auditor, the committee concluded that the
treatment of contract revenue, margin,
receivables and payables in the financial
statements is appropriate.
Based on its review and discussion with the
management team and the external
auditor, the committee was satisfied that
the value of goodwill is appropriate.
Valuation of shared equity receivables
The valuation of shared equity receivables
is reliant upon the assumptions made by
the management team and the
accompanying valuation model.
Key assumptions include the discount rate,
redemption rates and house price inflation.
The committee reviewed and challenged
the management team on the supporting
assumptions used in the valuation of
shared equity loan receivables.
Based on its review and discussion with
the management team and the external
auditor, the committee was satisfied
that the supporting assumptions used
remain appropriate.
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MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
External auditor
External auditor’s independence and effectiveness
The committee oversees the Company’s relationship with the
external auditor. To ensure that the external auditor remains
independent of the Company, the committee carries out an annual
assessment of the auditor’s independence along with an appraisal of
its qualifications, expertise and resources. To fulfil these obligations,
the committee reviewed the external auditor’s presentation of its
policies and safeguards to ensure its continued independence within
the meaning of all regulatory and professional requirements and that
the objectivity of the audit engagement partner and audit staff had
not been impaired. In addition, key members of the audit team
rotate off the Company’s audit after a specific period of time. Makhan
Chahal was appointed as the lead audit engagement partner with
effect from the Company’s 2017 audit. Makhan is a senior audit
partner with over 20 years’ experience, and leads Deloitte LLP’s
business, infrastructure and professional services audit team. These
policies and safeguards, together with the Company’s own policies on
engaging the external auditor for non-audit work and employment
by the Company of former employees of the external auditor,
enabled the committee to confirm that it was satisfied with Deloitte
LLP’s continued independence and objectivity.
As part of its responsibility for assessing the effectiveness of the
external audit, the committee discussed the external audit plan at the
committee meeting held in August 2019 and reviewed progress against
the audit plan at the meeting held in December 2019, noting at that
time the scope of work to be undertaken and the key audit matters
being addressed by the external auditor. At the meeting prior to the
announcement of the full-year results, the committee reviewed the
external auditor’s fulfilment of the agreed audit plan and the key areas
of audit focus as described in the independent auditor’s report on
pages 90 to 98. During the year, the company’s 2017 audit was
reviewed by the FRC’s Audit Quality Review team having been finalised
in early 2019. The committee discussed the report with the auditors
and there were no significant findings. An action plan was agreed in
respect of other findings. In addition, the internal evaluation of the
external audit process was undertaken with the assistance of the
Group head of audit and assurance and senior members of the
Company’s and the divisions’ finance teams. The feedback, which
covered matters including the quality of the process, the adequacy of
resources employed by the external auditor, its communication skills
and its objectivity and independence, was then reviewed by the
committee as part of its assessment of the external auditor’s
effectiveness. No concerns arose in the course of these reviews which
indicated issues with the effectiveness of the external auditor.
Reappointment of external auditor
Deloitte LLP has been the Company’s auditor since the Group was
established from the reverse takeover of William Sindall plc in 1994
and the audit has not been put out for tender since that time. There
are no contractual obligations which restrict the committee’s choice
of external auditor. The committee has noted the requirements of
the Competition & Markets Authority 2014 Order and The Statutory
Auditors and Third Country Auditors Regulations that all public
interest entities are required to conduct an auditor tender at least
every 10 years and to rotate their auditors after at least 20 years. As
indicated in previous years’ reports, while not subject to the
provisions set out within the Code for FTSE 350 companies, having
taken into account the formal regulatory tender requirements that
form part of UK law, the committee confirmed that the Group
intends to put the external audit contract out to tender during 2020
to take effect from the conclusion of the 2020 financial year end.
Any firm appointed by the directors during 2020 would then be
subject to reappointment by the shareholders at the AGM in 2021.
Having regard to the considerations referred to above, the
committee has satisfied itself that Deloitte LLP, the external
auditor, remains independent and effective.
The committee has recommended to the Board that a resolution
proposing the reappointment of Deloitte LLP as external auditor
be put to shareholders at the forthcoming AGM.
Policy on the auditor providing non-audit services
The Company’s policy on the engagement of the external auditor for
non-audit related services which applied during the 2019 financial
year complies with the FRC’s Revised Ethical Standard.
The Company’s policy is designed to ensure that the provision of non-
audit services does not impair the external auditor’s independence
or objectivity or create a conflict of interest. The policy applies to the
Company and all its wholly-owned subsidiaries and provides guidance
on the type of work that is acceptable or prohibited for the external
auditor to undertake, and the process to be followed for approval.
The categories of services that are prohibited are in line with the
legislation and preclude Deloitte LLP from providing certain services,
such as valuation work and preparing accounting records and financial
statements. For other services not falling within the prohibited services
list, the external auditor is eligible for selection by the Company
provided that its skills and experience make it competitive and the
most appropriate supplier of these services. Permitted services can be
carried out by the external auditor subject to the advance approval of
the finance director or, if the fees for such services exceed a threshold
of £50,000, the advance approval of the audit committee chair. In
addition, Deloitte LLP has its own safeguards in place to confirm that
non-audit work prohibited by the FRC’s Ethical Standard is not provided
to the Group or Company.
The committee monitors compliance with the Company’s policy
throughout the year and during 2019 Deloitte LLP did not provide any
non-audit services that required the approval of the committee. The
fees for non-audit services during the year are set out in note 3 to the
consolidated financial statements on page 115 and total £6,200 (0.5%
of the audit fee), incurred for work in respect of the half-year report.
Risk management and internal controls
The Group’s risk management process and our system of internal
controls were in place for the whole year and up to the date of
approval of the annual report and are in line with the FRC’s Guidance
on Risk Management, Internal Control and Related Financial and
Business Reporting. The audit committee is tasked with assessing
and reviewing emerging risks and keeping our internal control
system under review.
Risk review
In August and December, the committee conducted a formal review
of the Group and divisional risk registers, following detailed reviews
by the divisions and the risk committee. This included a review of the
process by which the risks were identified. Overall, the committee
noted no significant changes to the Group’s principal or emerging
risks, although it noted an increase in the level of macroeconomic
risk. The committee considers that the Group’s risk profile is
continuing to improve due to our strong cash performance
and strengthened balance sheet.
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Review of internal controls
The committee reviewed the effectiveness of the Group’s system of
internal controls, including: the relationship between the internal and
external audit function; the results of internal audit work; and the
overall effectiveness of the internal audit process.
Our internal controls:
Financial
• Financial reporting system – to ensure the effective
safeguarding of assets, proper recognition of liabilities and
accurate reporting of profits; a comprehensive budgeting
and forecasting system regularly reviewed and updated; a
management reporting system including monthly divisional
reports to the Board; and financial reviews in the annual
internal audit plan to validate the integrity of divisional
management accounts.
• Investment and capital expenditure – detailed procedures and
defined levels of authority, depending on the value and nature
of the investment or contract, in relation to corporate
transactions, investment, capital expenditure, significant cost
commitments and asset disposals.
• Working capital – continual monitoring of current and forecast
cash and working capital balances through a regime of daily
and monthly reporting.
Operational
• Group structure – divisional management boards, with certain
key functions such as tax, treasury, internal audit, IT, pensions
and insurance retained at Company level; and a system of
delegated authorities to ensure that decisions are made at
the appropriate level.
• Tender, project selection and contract controls – tenders
reviewed in detail with approval required at relevant levels
and at various stages from the start of the bidding process
through to contract award; assessment of the financial standing
of clients and key subcontractors; and robust procedures to
manage ongoing contract risks, with monthly reviews of
each contract's performance.
Compliance
• Legal compliance – monitored by divisional commercial
directors and HR managers, and the Group commercial director
and general counsel; training is provided on health and safety,
competition law, bribery and corruption and market abuse.
• ISO accreditation – includes 9001 (quality), 14001
(environmental), 18001/45001 (occupational health and safety)
and 27001 (information security management).
• Corporate governance framework and Group policies –
written guidance and policies at Group and divisional levels.
Internal audit
The internal audit function is managed by our Group head of audit
and assurance, who oversees the divisional heads of internal audit
and assists with risk management. Each year, following a review of
divisional and Group risk registers, an audit plan is drawn up which is
reviewed and approved by the committee, ensuring that it aligns to
the Group's principal risks.
At each meeting, the committee receives a report from the Group
head of audit and assurance that includes details of audit
assignments carried out across the Group, including operational,
project and financial reviews; metrics showing progress made against
the audit plan; updates on Group and divisional risk registers; a log
of any concerns raised; market soundings on macroeconomic and
sector conditions; and an update on the internal audit resource.
The internal audit process is supplemented by a rolling programme
of peer group reviews in Construction & Infrastructure and
Partnership Housing, which assist in the professional development of
the individual employees concerned while providing a mechanism
for the cross-fertilisation of ideas and dissemination of best practice.
These peer group reviews are overseen by the divisional heads of
internal audit and tracking of agreed management actions is included
in the overall internal audit process.
Each year the committee assesses the effectiveness of the internal
audit function. In its 2019 assessment the committee:
• met with the Group head of audit and assurance separately
without management present to discuss the effectiveness of the
internal audit function; no new matters or issues were raised that
had not already been reported by the executive directors;
• reviewed and assessed the audit plan;
• reviewed whether necessary actions were being taken promptly to
address any failing or weakness identified by internal control audits;
• reviewed whether the causes of the failing or weakness indicates
poor decision-making, a need for more extensive monitoring or a
reassessment of the effectiveness of management's ongoing
processes; and
• assessed the role and effectiveness of the internal audit function
in the overall context of the Company's risk management system
and whether the function is able to continue to meet the needs
of the Group.
The results of the latest assessment were reviewed by the committee
in December 2019 and it was satisfied that the internal audit and
internal controls were operating effectively and that the internal
audit team was adequately staffed and remained independent,
and that the risk to their independence and objectivity was low.
Looking ahead
In 2020, the committee will continue its focus on:
• the integrity of the Group's financial reporting;
• risk management and internal controls; and
• the appointment of a new external auditor.
Malcolm Cooper
Chair of the audit committee
20 February 2020
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Other statutory information
The directors have pleasure in submitting their annual report and
accounts for the Company together with the consolidated financial
statements of the Group for the year ended 31 December 2019.
The strategic report is presented on pages 1 to 36 inclusive. The
directors' report required under the Act comprises the directors' and
corporate governance report and the remuneration report, together
with explanatory notes incorporated by reference.
The Board has chosen, in accordance with section 414C (11) of the
Act, to include in the strategic report the following information that it
considers to be of strategic importance that would otherwise be
required to be disclosed in the directors' report:
• employment policies, employee consultation and involvement;
• additional details within the non-financial reporting statement of
the Group's approach to diversity and inclusion and
environmental, social and governance disclosures;
• the likely future developments in the business of the Group; and
• details of research and development activities.
There were no significant events since the balance sheet date. The
management report as required by the Financial Conduct Authority's
(FCA's) Disclosure Guidance and Transparency Rules (Rule 4.1) comprises
the strategic report which includes the principal risks to our business.
Directors
Biographical details are shown earlier in the directors' and corporate
governance report. The directors of the Company who served during
the year are shown on page 82 of the remuneration report and
further details of directors' contracts, remuneration and interests in
shares of the Company are also given in the remuneration report.
The rules regarding the appointment and removal of directors are
contained in the Company's articles of association (‘the Articles’). The
Articles require each director to submit themselves for election by
shareholders at the first AGM after their appointment, and for re-
election every three years thereafter. Notwithstanding the provisions
in the Articles, in accordance with the Code, all directors retire and,
assuming they wish to continue to stand, offer themselves for
election or re-election at the Company's AGM.
Powers of directors
Subject to the Articles, the Act and any directions given by the Company
by special resolution, the business of the Company will be managed by
the Board who may exercise all the powers of the Company, whether
relating to the management of the business or not. In particular, the
Board may exercise all the powers of the Company to borrow money,
to mortgage or charge any of its undertakings, property, assets
(present and future) and uncalled capital and to issue debentures and
other securities and to give security for any debt, liability or obligation
of the Company or of any third party.
Conflicts of interest
The Board has an agreed approach for dealing with the directors'
conflicts of interest duties under the Act. Responsibility for
authorising conflicts of interest in accordance with the Articles is
included in the schedule of matters reserved for the Board. In
December 2019, the Board undertook its annual review of the
potential conflict matters. Following this review, the Board confirmed
that it was aware of no situations that may or did give rise to conflicts
with the interests of the Company other than those that may arise
from directors' other directorships as disclosed on pages 40 and 41.
Directors' indemnities
The Articles entitle the directors of the Company to be indemnified,
to the extent permitted by the Act and any other applicable
legislation, out of the assets of the Company in the event that they
suffer any loss or incur any liability in connection with the execution
of their duties as directors. Neither the indemnity nor any applicable
insurance provides cover in the event that a director (or officer or
company secretary as the case may be) is proved to have acted
fraudulently or dishonestly.
In addition, and in common with many other companies, the
Company had during the year and continues to have in place
directors' and officers' liability insurance in favour of its directors and
other officers in respect of certain losses or liability to which they may
be exposed due to their office. The insurance is categorised as a
'qualifying third-party indemnity provision' for the purposes of the
Act and will continue in force for the purposes of the Act and for the
benefit of directors (or officers or company secretary as the case may
be) on an ongoing basis. The Company also had and continues to
have in place a pension trustee liability insurance policy in favour of
the trustees of The Morgan Sindall Retirement Savings Plan (‘the
Retirement Plan’) in respect of certain losses or liabilities to which
they may be exposed due to their office. This constitutes a 'qualifying
pension scheme indemnity provision' for the purposes of the Act.
Articles of association
The Company's constitution, known as the Articles, is essentially a
contract between the Company and its shareholders, governing
many aspects of the management of the Company. The Articles may
be amended in accordance with the provisions of the Act by way of
special resolution by the Company's shareholders. The Company's
current Articles are available on our website.
Capital structure
During the year, 28,569 ordinary shares were allotted to satisfy
amounts under the Group's Savings-Related Share Option Plan.
As at 31 December 2019, the issued share capital totalled 45,489,985
ordinary shares of 5p each. Further details of the issued share capital
are shown in note 22 to the consolidated financial statements.
Power to issue and allot shares
At each AGM the Board seeks authorisation from its shareholders to
allot shares. The directors were granted authority at the AGM on 8
May 2019 to allot relevant securities up to a nominal amount of
£757,877. That authority will apply until the conclusion of this year’s
AGM or close of business on 8 August 2020, whichever is the earlier,
and a resolution to renew the authority will be proposed at this year’s
AGM, as explained further in the notice to shareholders
accompanying this annual report.
Special resolutions will also be proposed to renew the directors’
power to make non-pre-emptive issues for cash, as explained in
the notice to the shareholders accompanying this annual report.
The Board confirms that the Company has not used this authority
in the last three years and there are no immediate plans to make use
of this provision.
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Rights and obligations attaching to shares
Subject to applicable statutes, shares may be issued with such rights
and restrictions as the Company may by ordinary resolution decide
or (if there is no such resolution or so far as it does not make specific
provision) as the Board as defined in the Company’s Articles may
decide. Subject to the Articles, the Act and other shareholders’ rights,
unissued shares are at the disposal of the Board.
Subject to the Act, if at any time the share capital of the Company is
divided into different classes of shares, the rights attached to any
class of shares may be varied with the written consent of the holders
of not less than 75% in nominal value of the issued shares of that
class (calculated excluding any shares held as treasury shares), or
with the sanction of a special resolution passed at a separate general
meeting of the holders of those shares.
The rights conferred upon the holders of any shares shall not, unless
otherwise expressly provided in the rights attaching to those shares,
be deemed to be varied by the creation or issue of further shares
ranking pari passu with them.
Voting
Subject to any other provisions of the Articles, every member present
in person or by proxy at a general meeting has, upon a show of
hands, one vote and, upon a poll, one vote for every share held by
them. In the case of joint holders of a share, the vote of the senior
holder who tenders a vote, whether in person or by proxy, shall be
accepted to the exclusion of the votes of the other joint holders and,
for this purpose, seniority shall be determined by the order in which
the names stand in the register of members in respect of the joint
holding (the first-named being the most senior).
No member shall be entitled to vote at any general meeting in
respect of any share held by them if any call or other sum then
payable by them in respect of that share remains unpaid or if a
member has been served with a restriction notice (as defined in
the Articles) after failure to provide the Company with information
concerning interests in those shares required to be provided under
the Act.
No person has any special rights of control over the Company’s share
capital and the directors are not aware of any agreements between
holders of shares which may result in restrictions on voting rights.
Restriction on transfer of shares
There are no restrictions on the transfer of securities in the
Company, except:
• that certain restrictions may, from time to time, be imposed by
laws and regulations (for example, insider trading laws); and
• pursuant to the Listing Rules of the FCA whereby certain
employees of the Company require its approval to deal in the
Company’s shares.
The Company is not aware of any agreements between holders of
securities that may result in restrictions on the transfer of securities
or voting rights.
Purchase of own shares
At the AGM on 8 May 2019, a resolution was passed giving the
directors authority to make market purchases of Company shares up
to 4,547,263 shares of 5p each at a maximum price based on the
market price of a share at the relevant time, as set out in the
resolution. No purchases of shares were made during the year
pursuant to this authority. The authority expires on the date of this
year’s AGM or close of business on 8 August 2020, whichever is
earlier. A resolution to renew this authority will be proposed at this
year’s AGM, as explained further in the notice to shareholders
accompanying this annual report.
Dividends and distributions
The Company may, by ordinary resolution, from time to time, declare
dividends not exceeding the amount recommended by the Board.
Subject to the Act, the Board may pay interim dividends, and also any
fixed rate dividend, whenever the financial position of the Company,
in the opinion of the Board, justifies its payment. An interim dividend
of 21.0p was paid on 28 October 2019 and the directors recommend
a final dividend of 38.0p, making a total for the year of 59.0pł.
Further details can be found in note 7 to the consolidated financial
statements on page 117. Subject to shareholder approval at the 2020
AGM, the final dividend will be paid on 19 May 2020 to shareholders
on the register at close of business on 24 April 2020.ł
The Board may withhold payment of all or any part of any dividends
or other monies payable in respect of the Company’s shares from a
person with a 0.25% interest if such a person has been served with a
restriction notice (as defined in the Articles) after failure to provide
the Company with information concerning interests in those shares
required to be provided under the Act. Other than as referred to
under ‘Morgan Sindall Group Employee Benefit Trust’ below, during
the year there were no arrangements under which a shareholder has
waived or agreed to waive any dividends nor any agreement by a
shareholder to waive future dividends.
Morgan Sindall Group Employee Benefit Trust
Zedra Trust Company (Guernsey) Limited, as Trustee of the Trust,
holds shares on trust for the benefit of the employees and former
employees of the Group and their dependants that have not been
exercised or vested. The voting rights in relation to these shares may
be exercised by the Trustee and there are no restrictions on the
exercise of the voting of, or the acceptance of any offer relating to,
those shares. The Trust waived its right to both the final and interim
dividends payable in 2019 and abstained from voting at the AGM.
Details of the shares so held may be found in the consolidated
financial statements on page 103.
ł Please refer to the notice to readers at the front of this report.
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64
GOVERNANCE
GOVERNANCE
DIRECTORS’ AND CORPORATE GOVERNANCE REPORT
DIRECTORS’ AND CORPORATE GOVERNANCE REPORT
OTHER STATUTORY INFORMATION CONTINUED
OTHER STATUTORY INFORMATION CONTINUED
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
MORGAN SINDALL GROUP PLC ANNUAL REPORT 2019
Substantial shareholdings
As at 31 December 2019 the following information has been
disclosed to the Company under the FCA’s Disclosure Guidance and
Transparency Rules (Rule 5), in respect of notifiable interests in the
voting rights in the Company’s issued share capital:
Total voting
rights1
% of total
voting
rights2
Direct or
indirect
holding
Name of holder
Standard Life Aberdeen plc
4,469,168
9.83
Indirect
J O Hambro Capital Management
Group Ltd
Numis Nominees (Client) Limited
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