Quarterlytics / Financial Services / Banks - Regional / Mortgage Choice Limited / FY2004 Annual Report

Mortgage Choice Limited
Annual Report 2004

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FY2004 Annual Report · Mortgage Choice Limited
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Annual Report 2004

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Chairman’s report

Managing Director’s overview

Highlights

Organic growth strategy at a glance

Review of operations

Board of Directors

Senior management

Corporate governance 

Financial report 

Directors’ report

1

2

4

5

6

10

11

12

17

18

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Chairman’s report

In a reporting period that saw record levels of home lending, 
two interest rate increases, concern for future affordability 
for first homebuyers and a very competitive marketplace, 
Mortgage Choice has achieved another strong year of growth.

Central to this success was the continued 

You will all be aware that after the conclusion of 

commitment of our franchise network to high 

this reporting period the company successfully 

levels of customer satisfaction plus the support 

listed on the ASX. This positioned Mortgage 

and commitment of the group office team.

Choice as the first national pure-play mortgage 

The financial result for the year to 30 June 2004 

broker to achieve such status.

was a net profit after tax of $9.962 million, an 

Congratulations to Managing Director Paul Lahiff 

increase of 58.5% per cent on the previous 

and his team for this outstanding achievement.

period and a slightly more positive result than 

our prospectus forecasts for FY2004.

As part of the IPO process we appointed a board 

to oversee your interests. I was invited to become 

Mortgage Choice initiated $9.8 billion in housing 

Chairman and we were fortunate to be able to 

loan approvals during FY2004, representing 

interest two outstanding individuals in Deborah 

almost 5% of the total loan approvals in 

Ralston and Steve Jermyn (whose brief resumes 

Australia (as measured by the Australian Bureau 

you will read elsewhere) both of whom bring 

of Statistics in their analysis of the Housing 

specific expertise to the team.

Market) during the period. Our loan book now 

exceeds $17.5 billion, 34.3% up on FY2003. 

We believe that our franchisees 
can continue to make good profits.

We grew the system by adding 64 new 

franchisees during the year, giving us 399 

franchises nationally at year-end. 

This result underlines the strength of the 

Mortgage Choice business model and the 

capability of our independent franchisees 

across Australia. I am sure with the support of 

the corporate organisation those independent 

businessmen and businesswomen will ensure we 

will deliver on our forecasts in the current year.

The board has formed the required corporate 

governance committees of audit, remuneration 

and nomination.

Mortgage Choice is well positioned as one of the 

leading mortgage brokers in a growing industry. 

The Directors believe that we can deliver on 

the promises included in our prospectus, and 

we believe that our franchisees can continue to 

make good profits.

I look forward to working with this youthful 

enthusiastic group of franchisees and 

management. 

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Managing
Director’s overview

Our mission – Mortgage Choice aspires to be the mortgage 
broker of choice to a majority of Australians. It will do this by 
offering consumers the most professional home loan advice and 
highest standards of service of any broker group.

The Mortgage Choice network is profitable, large, ethical and 
highly trained because it has the best people, support tools and 
systems in the industry. It is trusted by consumers, respected by 
lenders and envied by competitors.

Having completed my first year in August 2004, 

that following the two interest rate increases in 

I have been able to thoroughly analyse the 

November and December 2003 we are seeing a 

business model from every angle and have come 

correction and certainly not a crash. Australian 

to the conclusion that it is robust, durable and 

Bureau of Statistics data has revealed total 

geared for growth. With that in mind there has 

housing approvals for the 2004 year was 

been no reason to change the model and indeed 

$199.8 billion. We forecast a 13.8% reduction 

we can see, through specialising in the housing 

in housing approvals for the 2005 year. At our 

sector, Mortgage Choice can continue to grow 

forecast figure of $172.1 billion it will be broadly 

market share at the expense of its competitors.

consistent with the 2003 financial year and will 

Much has been written about the state of the 

housing market. We have formed the view 

still be a very robust market indeed.

2

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Housing finance market and standard mortgage 
variable rate: 1984 – 2004

(cid:78)
(cid:79)

(cid:73)
(cid:76)
(cid:76)
(cid:73)

(cid:77)
(cid:172)
(cid:4)

(cid:18)(cid:16)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:17)(cid:24)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:17)(cid:22)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:17)(cid:20)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:17)(cid:18)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:17)(cid:16)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:24)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:22)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:20)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:18)(cid:16)(cid:12)(cid:16)(cid:16)(cid:16)

(cid:16)

(cid:17)(cid:24)

(cid:17)(cid:22)

(cid:17)(cid:20)

(cid:17)(cid:18)

(cid:17)(cid:16)

(cid:24)

(cid:22)

(cid:20)

(cid:18)

(cid:16)

(cid:77)
(cid:85)
(cid:78)
(cid:78)
(cid:65)

(cid:172)

(cid:172)
(cid:82)
(cid:69)
(cid:80)
(cid:69)
(cid:84)
(cid:65)
(cid:82)
(cid:172)
(cid:84)
(cid:83)
(cid:69)
(cid:82)
(cid:69)
(cid:84)
(cid:78)

(cid:73)
(cid:172)

(cid:76)

(cid:69)
(cid:66)
(cid:65)

(cid:172)

(cid:73)
(cid:82)
(cid:65)
(cid:86)
(cid:172)
(cid:69)
(cid:71)
(cid:65)
(cid:71)
(cid:84)
(cid:82)
(cid:79)
(cid:77)
(cid:68)
(cid:82)
(cid:65)
(cid:68)
(cid:78)
(cid:65)
(cid:84)
(cid:83)
(cid:172)
(cid:69)
(cid:71)
(cid:65)
(cid:82)
(cid:69)
(cid:86)
(cid:33)

(cid:17)(cid:25)(cid:24)(cid:20) (cid:17)(cid:25)(cid:24)(cid:21) (cid:17)(cid:25)(cid:24)(cid:22) (cid:17)(cid:25)(cid:24)(cid:23) (cid:17)(cid:25)(cid:24)(cid:24) (cid:17)(cid:25)(cid:24)(cid:25) (cid:17)(cid:25)(cid:25)(cid:16) (cid:17)(cid:25)(cid:25)(cid:17) (cid:17)(cid:25)(cid:25)(cid:18) (cid:17)(cid:25)(cid:25)(cid:19) (cid:17)(cid:25)(cid:25)(cid:20) (cid:17)(cid:25)(cid:25)(cid:21) (cid:17)(cid:25)(cid:25)(cid:22) (cid:17)(cid:25)(cid:25)(cid:23) (cid:17)(cid:25)(cid:25)(cid:24) (cid:17)(cid:25)(cid:25)(cid:25) (cid:18)(cid:16)(cid:16)(cid:16) (cid:18)(cid:16)(cid:16)(cid:17) (cid:18)(cid:16)(cid:16)(cid:18) (cid:18)(cid:16)(cid:16)(cid:19) (cid:18)(cid:16)(cid:16)(cid:20)

(cid:41)(cid:78)(cid:86)(cid:69)(cid:83)(cid:84)(cid:77)(cid:69)(cid:78)(cid:84)

(cid:47)(cid:87)(cid:78)(cid:69)(cid:82)(cid:13)(cid:79)(cid:67)(cid:67)(cid:85)(cid:80)(cid:73)(cid:69)(cid:68)

(cid:33)(cid:86)(cid:69)(cid:82)(cid:65)(cid:71)(cid:69)(cid:172)(cid:77)(cid:79)(cid:82)(cid:84)(cid:71)(cid:65)(cid:71)(cid:69)(cid:172)(cid:73)(cid:78)(cid:84)(cid:69)(cid:82)(cid:69)(cid:83)(cid:84)(cid:172)(cid:82)(cid:65)(cid:84)(cid:69)

(cid:57)(cid:69)(cid:65)(cid:82)(cid:172)(cid:69)(cid:78)(cid:68)(cid:69)(cid:68)(cid:172)(cid:19)(cid:16)(cid:172)(cid:42)(cid:85)(cid:78)(cid:69)

Source: ABS, RBA and Mortgage Choice estimates

Regulation of the mortgage broking industry has 

Much has been written about the future of the 

been part of Mortgage Choice’s agenda for some 

mortgage broking industry. Whilst Mortgage 

years now. Whilst we applaud what the national 

Choice has declined to speculate on the growth 

body the Mortgage Industry Association of 

prospects of the industry, what we do know is, 

Australia (MIAA) is doing in conjunction with ASIC 

the broker market share has grown from a 

to reform the industry, it is still of concern that 

relatively insignificant level to approximately 29% 

those brokers who sit outside the MIAA can set 

of new loans (by value) in just over 12 years 

their own ethical standards.

(according to MISC (Market Intelligence Strategy 

Mortgage Choice welcomed the introduction of 

Centre)).

new regulations in NSW for finance and mortgage 

The mortgage broker proposition is appealing to 

brokers. Central to these regulations was the 

all participants, i.e., the consumers, the lenders 

compulsory introduction of a Finance Broking 

and the brokers themselves. There is no doubt the 

Contract that provides the consumer with much 

consumer is the winner and has driven the growth 

more consistent disclosure around important 

of the industry against a backdrop of an ever-

matters such as commissions, alternative forms of 

increasing and complex array of product offerings.

remuneration and lender panel members.  

A pleasing aspect of our business is the continual 

Whilst Mortgage Choice has had these levels of 

high ratings our customers give to our franchise 

disclosure in place for some years through its 

owners and staff. A survey is conducted each 

Customer Charter, it decided to adopt a national 

month of 200 different customers and in two very 

approach to the introduction of the contract, 

important areas of potential for repeat and referral 

which became law on 1 August 2004. Regulation 

business Mortgage Choice constantly scores in the 

in WA, whilst different to that in NSW, also 

high 80 percentile, or above.

provides for a broker contract.

I want to acknowledge the support of the board 

In the year under review, Mortgage Choice 

through the process of floating the company. Their 

decided to adopt a policy on alternative forms of 

wise counsel was sought and much appreciated in 

remuneration ahead of the industry association. 

my first 12 months in the role and this will continue 

The policy is consistent with that adopted by 

to be the case. Our staff continue to amaze me 

the Financial Planning Association and applies to 

with their dedication and customer care attitude.

all levels in the organisation. The policy and the 

recipients of alternative forms of remuneration 

can be found in the Customer Charter and on the 

company’s website respectively.

This business is built on a series of partnerships. 

Two groups I have already mentioned. Another 

two are our valued and inspirational franchise 

owners and their staff and, the lender panel 

members who continue to support our model.

I look forward with confidence to the year ahead.

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Highlights

■   All key financials for FY2004 exceeded

prospectus forecast 

■    Net profit after tax $9.962 million, 

up 58.5% on FY2003 $6.285 million 

(0.8% up on prospectus)

■     Total operating revenue $102.9 million, 

up 34.7% on previous period 

(0.4% up on prospectus)

■   Earnings per share were 9.07 cents 

(diluted 9.06 cps) compared to the 

full year 2003 of 5.72 cps

■   Mortgage Choice handled $9.8 billion in 

housing loan approvals during FY2004, 

representing almost 5% of total loan 

approvals (as a % of Australian Bureau of 

Statistics Housing Market) during the period

■    Loan book now exceeds $17.5 billion, 

34.3% up on FY2003 

■    Strong growth in franchise network, which 

now stands at 399 franchises nationally 

(up from 335 in FY2003) 

■     Increased percentage of revenue earned 

through trailing commission – now 40.7% 

of revenue 

■    Average loan approval size $218k compared 

with ABS average $191k (ABS excludes 

investor loans, alterations and additions)

Total operating revenue up 
34.7% on previous period.

Loan book 34.3% 
up on FY2003.

4

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Organic growth 
strategy at a glance

Growth opportunity Current strategy

Grow network 

Expand geographically 

Generate more leads 

Convert more leads 

 Forecast for net increase of 59 franchises for the

year ended 30 June 2005

 Focus on WA and VIC, where Mortgage Choice is 

under-represented

 Ongoing marketing activities including a national 

radio campaign, referral marketing initiatives, 

proactive public relations strategy and opening

of new retail premises

 Customer relationship marketing initiatives and 

ongoing training focus 

Retain loans for longer 

‘Client for Life’ initiatives

Develop retail concepts 

premises design and further encourage franchisees 

 Implement standard shopfront and commercial 

to move to retail/commercial premises

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5

Review of operations

Mortgage Choice believes the combination of the following 
fundamental components of its business model provides it with 
competitive advantages over other brokers in the marketplace:

■  high quality service: Mortgage Choice aims 

A complex range of products

to provide a higher level of support to its 

franchisees than its competitors;

Mortgage Choice assists customers in the 

selection of a mortgage from a complex range 

■  strength of lender relationships: Mortgage 

of products available via its lender panel by 

Choice generates significant loan volumes for 

identifying the loan that is most suitable based 

lenders and this places it in a strong position 

on an individual’s particular needs. Customers are 

to shape key operational issues with lenders 

provided a choice across a broad range of over 

and drive initiatives such as electronic loan 

200 home loan products offered by a panel of 

processing;

27 lenders, representing each major category of 

■  franchise business model: Mortgage Choice 

lender.

operates through a network of franchisees.

Mortgage Choice brokers are provided with the 

The symbiotic relationship between the 

company’s proprietary software system which 

franchisees and the company is underpinned 

allows a comparison of the customer’s loan 

by the franchisees being incentivised to grow 

requirements with the products offered by the 

their business whilst valuing the services 

lender panel. The system generates a list showing 

provided by the company;

which lenders would approve the customer’s 

■  brand: Mortgage Choice’s brand is recognised 

application and indicates the maximum 

as a leading consumer brand and has 

been built upon a proposition of being the 

advocate of the customer and not the lender. 

This is supported by its industry leadership on 

issues such as regulation;

■  economies of scale: Mortgage Choice’s 

loan book is now of such a size that trailing 

income now covers all fixed costs, with 

origination revenue (net of commissions paid 

to franchisees and marketing costs) flowing 

through to the bottom line; and

■  no product of its own: Unlike some of its 

competitors, Mortgage Choice does not 

distribute its own products, acting only as 

an originator for banks and other financial 

institutions.

borrowing amount for each of these lenders. 

Based on the list, the customer’s circumstances 

and preferences plus the judgment of the broker, 

a shortlist of possible loans is presented to the 

customer for their decision. Completed loan 

application forms are submitted by the broker 

on the customer’s behalf, thereby saving the 

customer time and the associated administrative 

burden. These services are provided at no direct 

cost to the customer.

Electronic lodgement

Mortgage Choice, Aussie Mortgage Market and 

AFG are working with NextGen.Net to develop 

a common platform for the electronic flow of 

information between lenders and brokers. The 

introduction of electronic loan processing will 

deliver major efficiencies for our lender partners 

and improved lender service levels for consumers 

and franchisees. 

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In May 2004, Mortgage Choice submitted its 

Mortgage Choice recognises the importance 

first loans electronically to ANZ using the new 

of developing and nurturing the relationships 

platform, and the use of the product has grown 

between broker and lender. Dedicated staff 

steadily since. There are also another three 

lenders currently in various stages of testing and 

development to be added later in 2004.

Lender panel

oversee the operational relationship franchisees 

have with the lender panel. This team provides 

lenders with structured access to the franchise 

network and promotes operational effectiveness 

by working with lender partners to improve 

The 27 member Mortgage Choice panel 

service and processing efficiencies.

currently includes most of Australia’s leading 

lenders, providing a cross section of products 

that Mortgage Choice considers to be a 

representative offering of available home loans.

Mortgage Choice believes the benefits enjoyed 

by lenders include:

Franchise operations

Mortgage Choice licenses the use of the 

Mortgage Choice name and business systems to 

its franchisee network. Accredited loan writers 

(mortgage brokers) comprise franchisees and 

consultants or employees of franchisees. The 

■   volume: Brokers provide incremental mortgage 

relationship between Mortgage Choice and its 

business that would not necessarily be been 

franchisees is governed by a franchise agreement 

generated through the lender’s branch network;

and an operations manual that sets out the 

■   cost flexibility: By outsourcing an element of 

company’s policies and procedures, including 

their origination business, lenders have been 

minimum performance standards. Franchisees may 

able to lower fixed costs;

grow their businesses by acquiring other franchises. 

■   education: Aided by specialist skills and 

product knowledge, brokers have educated 

Franchisees who own more than one franchise are 

called Multiple Franchise Operators (MFOs).

consumers on the full range of mortgage 

Franchisees operate their businesses from home 

products offered by lenders on the company’s 

offices, retail premises and recently, kiosks in 

panel;

shopping centres.

■   geographic expansion: Brokers have facilitated 

Mortgage Choice restricts the number of 

low cost geographic expansion for lenders 

franchisees it recruits to each geographic region 

into areas where branch networks are less 

under its broker resource model, which segments 

extensive or do not exist;

the market into postcode defined marketing 

■   profitability: By originating mortgages of 

a higher average loan size, broker sourced 

business can be at least as or more profitable 

than business sourced through the branch 

network; and

■    efficiency: A broker’s familiarity and 

experience with each lender’s process can 

increase the efficiency of the lodgment and 

settlement process. 

areas. This model analyses the number of 

households and the residential lending market 

size (based on census data) in each postcode, 

and allocates franchises based on target market 

share in each area.

While Mortgage Choice is strongly represented 

in some areas (e.g., NSW) there are other parts 

of the country in which the company considers 

itself to be under-represented based on its 

existing market share (particularly VIC and WA). 

These areas represent further organic growth 

opportunities for the core business.

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Franchise network size: 2000-2004

(cid:21)(cid:22)(cid:25)

(cid:20)(cid:23)(cid:25)

(cid:19)(cid:25)(cid:25)

(cid:20)(cid:16)(cid:25)

(cid:19)(cid:19)(cid:21)

(cid:19)(cid:18)(cid:20)

(cid:18)(cid:25)(cid:23)

(cid:18)(cid:22)(cid:22)

(cid:18)(cid:20)(cid:24)

(cid:18)(cid:17)(cid:23)

(cid:18)(cid:16)(cid:16)(cid:16)

(cid:18)(cid:16)(cid:16)(cid:17)

(cid:18)(cid:16)(cid:16)(cid:18)

(cid:18)(cid:16)(cid:16)(cid:19)

(cid:18)(cid:16)(cid:16)(cid:20)

(cid:33)(cid:83)(cid:172)(cid:65)(cid:84)(cid:172)(cid:19)(cid:16)(cid:172)(cid:42)(cid:85)(cid:78)(cid:69)

(cid:38)(cid:82)(cid:65)(cid:78)(cid:67)(cid:72)(cid:73)(cid:83)(cid:69)(cid:83)
(cid:34)(cid:82)(cid:79)(cid:75)(cid:69)(cid:82)(cid:83)

Source: Mortgage Choice

Over the four years to 30 June 2004, the number 

Franchisee support services

of franchises and brokers within the franchise 

network has grown 84% and 129% respectively. 

Franchise terminations have declined over the past 

fours years, reflecting tighter selection standards, 

more effective training and improved performance 

management processes. Mortgage Choice is in the 

process of developing a compliance framework 

to improve its monitoring of franchisees against 

operational standards.

With a growing retail/commercial presence 

(149 as at 30 June 2004), the establishment of 

the franchise network management team aims to 

ensure commercial premises are strategically located, 

meet operating standards and, have adequate staff 

and capital backing. It aims to ensure business 

cases for loan consultants are viable and sustainable 

as well as ensuring national consistency in the 

interpretation and application of the operations 

The ongoing recruitment of quality new franchisees 

manual, strategic management, project review 

is an important element of Mortgage Choice’s 

board and marketing advisory board. There is an 

growth strategy. Mortgage Choice recruits new 

objective and transparent decision making process 

franchisees from a number of sources, including 

that is subject to peer review and questioning.

national advertising, editorials, expos and referrals 

from existing franchisees.

Mortgage Choice franchisees come from a variety 

of backgrounds and the company believes that 

sales skills, inter-personal skills, commitment, 

The training and support we 
provide to our franchisees represents 
a competitive advantage.

energy and ambition are usually more important 

Mortgage Choice works closely with its franchisees 

than previous industry experience. Recruitment 

in growing their business through assistance in lead 

is selective, with an average of only one in 

generation, training, brand and marketing support, 

29 applicants being selected to be franchisees in 

public relations support, field support, regulatory 

FY2004. Vetting is performed in each state by a 

compliance, information systems and other ongoing 

franchise development manager.

support services (e.g., lender panel negotiations 

Mortgage Choice believes the training and support 

and payment reconciliations). These services are 

it provides to its franchisees represent a competitive 

provided by a dedicated group office located in 

advantage in its recruitment of franchisees. On 

Sydney and state offices that also provide a number 

joining Mortgage Choice, all franchisees undertake 

of administrative processes. Mortgage Choice aims 

comprehensive training (which is accredited by the 

to continually improve the support, resources and 

MIAA), lender accreditation and an in-the-field 

training offered to the franchise network to make 

mentoring program. Once the initial training is 

their businesses as efficient as possible.

completed, brokers receive regular updates and 

support from the state office infrastructure and at 

professional development functions.

Branding, marketing and promotion

Mortgage Choice has created a trusted and 

recognisable brand through its marketing and 

public relations activities over a number of years 

plus, a long term brand strategy built upon 

Mortgage Choice’s customer advocacy. 

8

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Following consumer research, a new tagline was 

MCS is a distributed system that allows a franchisee 

implemented and launched with a national TV, radio 

to work offline (e.g., in a customer’s home), and 

and print campaign. The tagline “There’s only one 

then ‘replicate’ back at the office – synchronising 

choice, Mortgage Choice” leverages the popular 

customer information and receiving product updates 

and memorable jingle implemented in 2003.

from the central system. Through this system, a 

Consumer focus groups conducted half yearly 

over the past 12 months have consistently rated 

franchisee has daily access to the latest products 

and features offered by the lender panel.

Mortgage Choice as one of the most trusted 

In November 2003, Mortgage Choice commenced 

brands in the broker market.

development of a new IT enterprise information 

In a growing mortgage broking market, it is a core 

priority of the business to actively and effectively 

promote Mortgage Choice’s image, positioning and 

points of difference. Such marketing aims to build 

the Mortgage Choice brand, clearly distinguish 

system that is expected to provide a sound platform 

for future growth of the business for the next three 

to five years and result in operating efficiencies. 

This system will be developed and implemented 

incrementally and is expected to be operational 

the company from its competitors and encourage 

around mid 2005. 

customers to select Mortgage Choice as their broker 

of choice.

Outlook

Mortgage Choice’s marketing activities incorporate 

two elements:

■  national and state-wide marketing managed by 

group office; and

■ 

local marketing activities, managed by 

franchisees.

Mortgage Choice operates as a residential mortgage 

specialist and this has facilitated strong growth via a 

focused approach and a refinement of expertise.

Mortgage Choice intends to remain focused on 

the residential mortgage broking market in the 

foreseeable future. The company believes that, 

given the relative immaturity of the broking sector, 

National campaigns are developed regularly and kits 

the overall size of the housing finance market 

are distributed to all franchisees. Each campaign has 

and the attraction of the broking proposition 

a different theme relevant to mortgage finance that 

to consumers, there remains strong potential 

is reflected across all types of marketing material. 

for brokers as a whole to increase their share of 

Different channels and media used by Mortgage 

mortgage origination and for Mortgage Choice to 

Choice include radio, referral marketing, print 

increase its market share within the broking market. 

advertising, television and sponsorships.

Group office engages in national and statewide 

marketing that generates leads through the 

Mortgage Choice call centre and aims to build 

Growth opportunities in two major areas: 
acquisitions and product diversification.

a trustworthy brand that can be leveraged by 

Over the longer term, Mortgage Choice will also 

franchisees in their local marketing area. This is 

consider other growth opportunities in two major 

supported by a strategically planned, proactive 

areas: acquisitions and product diversification.

public relations strategy. Call centre leads are 

distributed by head office to the franchise network 

on an equitable basis according to marketing area.

Mortgage Choice expects consolidation to occur 

in the mortgage broking industry. A number of 

factors could potentially act as catalysts, including a 

Mortgage Choice also has referral marketing 

stricter regulatory environment, economies of scale 

activities designed to assist franchisees in generating 

in marketing, support and administration, and a 

referrals from their local, existing network of 

preference by lenders to deal with a smaller number 

customers and contacts.

of larger broker organisations. As an industry leader, 

In addition, the company’s website is used to 

provide customers with information and support 

the company’s lead generation activities. Franchisees 

are also provided their own ‘mini-site’ within the 

Mortgage Choice believes it is in a strong position to 

benefit from potential acquisitions with compatible 

business models. In this regard, the listing of 

Mortgage Choice may facilitate future acquisitions.

Mortgage Choice website.

Mortgage Choice’s group office represents a 

Information technology

Mortgage Choice currently utilises proprietary 

largely fixed cost that can potentially be leveraged 

by expanding the range of products distributed 

(e.g., to include commercial and personal loans). 

software as its core business application. Mortgage 

Incremental revenues from ‘add on’ products could 

Choice Software (MCS) is used by franchisees to 

potentially allow Mortgage Choice to benefit from 

record customer information and preferences, pre-

economies of scale, as revenue growth will not be 

qualify potential loan applicants and confirm loan 

proportionately matched by growth in the cost base.

approval details.

9

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1.

2.

3.

4.

5.

6.

Board of Directors

1. Peter Ritchie
  Non-executive Chairman,
  BCom, FCPA, AO

4.  Rodney Higgins

Non-executive Director

 Rodney is co-founder of Mortgage Choice. 

 Peter is a director of Seven Network and 

Rodney has a background in residential and 

University of NSW Foundation, and Chairman 

commercial property, sales, leasing and has 

of 1800 Reverse. Peter previously served as 

been a director of companies involved in 

Managing Director of McDonald’s Australia from 

manufacturing, wholesaling, importing, 

1974 to 1995 and as its Chairman from 1995 to 

retailing and finance. Age 50.

2001. Peter was a director of Westpac Banking 

Corporation from 1993 to 2002. Age 62.

2.  Paul Lahiff

Managing Director, 
BSc Agr, FAIM

5.  Deborah Ralston

Non-executive Director, 
BEcon, Dip Fin Mgt, MEc, PhD, 
FAIBF, FAIM, FCPA

 Deborah is Professor of Finance and Dean, 

 Paul has over 20 years experience in the financial 

Faculty of Business at the University of the 

services industry. This includes roles as Managing 

Sunshine Coast. Prior to joining that University 

Director of Permanent Trustee and Heritage 

in June 2000, Deborah was Associate Professor 

Building Society, as well as senior executive 

in Finance and Director of the Centre for 

roles with Westpac Banking Corporation (in 

Australian Financial Institutions at the University 

Sydney and London) and the credit union 

of Southern Queensland. Deborah is a former 

sector. Paul joined Mortgage Choice as Chief 

Director of Heritage Building Society. Age 51.

Executive Officer in August 2003 and was 

appointed Managing Director in May 2004. He 

is responsible for managing company operations 

to ensure continued growth and development of 

the business. Age 52.

3.  Peter Higgins

Non-executive Director

6.  Steve Jermyn

Non-executive Director, 
FCPA

 Steve joined McDonald’s Australia Ltd in 1984 

and was appointed Vice President in 1986. 

Steve joined the board of directors in 1986 and 

was appointed Executive Vice President in 1993. 

 Peter is co-founder of Mortgage Choice. He 

In June 1999, Steve was appointed Deputy 

is also a director of a technology company – 

Managing Director. Steve has been involved 

Power & Data Corporation Pty Ltd. Having been 

in all aspects of the development of the 

successfully self-employed for over 20 years, 

McDonald’s restaurant business in Australia and 

Peter has been involved in a number of start-

brings with him significant experience in the 

up companies in a diverse range of industries 

development of new business and franchising. 

covering manufacturing, technology, leasing, 

Age 55.

property and finance. Age 44.

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Senior management

Profiles of senior management other than Paul Lahiff 

(see facing page), are set out below:

Warren O’Rourke, National Corporate
Affairs Manager

Chris Canty, Chief Operating Officer

Chris is an Agricultural Science graduate with a 

Graduate Diploma in Management and has 14 years 

sales, marketing and management experience in the 

agricultural chemical industry. Chris joined Mortgage 

Choice in October 1997 with a master franchise 

in South Australia. As Chief Operating Officer, 

Chris is responsible for the overall management of 

Mortgage Choice operations, with particular focus 

Warren holds a Marketing degree from the University 

of Technology, Sydney. Warren has 20 years 

experience in marketing and communications covering 

both corporate and consulting roles. Warren joined 

Mortgage Choice as Group Manager, Marketing and 

Communications in March 1999. In August 2002, 

Warren became National Corporate Affairs Manager 

and now is responsible for corporate affairs, public 

relations and media issues.

on sales, marketing and lender relationships, and the 

Ian Pepper, National Marketing Manager

maintenance of harmonious and effective working 

relationships between Mortgage Choice and its 

franchisees.

Paul Borg, Chief Financial Officer

Paul Borg developed his financial services expertise 

during a seven-year term as Chief Financial Officer (CFO) 

of Credit Union Services Corporation (Australia) Limited 

(CUSCAL), which provides banking technology and 

industry-associated services to Australian credit unions. 

Paul joined the company in September 2004. Paul will 

direct, control and administer the financial activities 

of the organisation as well as providing financial 

Ian has a Bachelor of Economics from Macquarie 

University and trained to be a Chartered Accountant 

with Coopers & Lybrand. Following four years 

in London where he worked with Coopers & 

Lybrand and Equitas, Ian returned to Australia to 

obtain his MBA (specialising in marketing) from 

Macquarie School of Management. Ian commenced 

with Mortgage Choice in June 2000. As National 

Marketing Manager, Ian is responsible for integrated 

advertising campaigns, franchisee marketing tools, 

referral marketing and brand integrity.

Debra Player, National Lending Manager

assessments and information to ensure planning and 

Debra has over 20 years experience in the Finance sector 

budgeting activities meet corporate goals.

with more than 15 years in various management roles. 

Mark Newton, Chief Information Officer

Mark has over 17 years experience in information 

technology, including 11 years in senior management 

positions. Mark joined Mortgage Choice in May 2000. 

As Chief Information Officer, Mark is responsible 

for IT strategy, applications development and 

infrastructure management. Mark holds a Diploma in 

Computer Programming Technology and a Business 

Management Certificate from the Australian Institute 

of Management.

Brent McDonald, Group Franchise 
Manager 

Brent has a Bachelor of Applied Science from 

University of Western Sydney. Brent has 17 years 

experience in franchising and small business 

management, the bulk of this time being spent in 

the Australian oil industry. Brent joined Mortgage 

Choice in November 1998 and is now responsible for 

the management and development of the Mortgage 

Choice franchise system and the training of new 

franchisees and loan consultants.

As National Lending Manager, Debra is responsible 

for the development and communication of lender 

strategy and product offering, management of lender 

performance, co-ordination of lender interaction with 

the franchise network and monitoring of industry trends 

and representation on industry bodies.  Debra joined 

Mortgage Choice in July 2004 and holds a Graduate 

Diploma in Finance and Bank Management and is a 

Fellow of the Australian Institute of Bankers and Fellow 

and Councillor for the Institute of Financial Services.

David Hoskins, Company Secretary

David commenced with Mortgage Choice in June 

2000. He has a Bachelor of Commerce from the 

University of NSW and is a CPA and a member of 

Chartered Secretaries Australia, from which he has 

a Graduate Diploma in Corporate Management. 

As Company Secretary, David is responsible for 

implementing and monitoring corporate governance 

practices, compliance and corporate standards, 

administrating board and shareholder matters, and 

co-ordinating legal counsel.

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11

Corporate governance

Mortgage Choice has in place corporate governance practices to ensure the company is effectively directed and managed, 

risks are monitored and assessed, and appropriate disclosures are made.

A description of the company’s main corporate governance practices is set out below. These practices were adopted during 

the year in preparation for the company’s listing on the Australian Stock Exchange Limited (ASX).

The company considers that it now substantially complies with the ASX Corporate Governance Council’s Principles of Good 

Corporate Governance and Best Practice Recommendations, with the following exceptions: 

■   compliance with the requirement that the board comprise a majority of independent non-executive directors is expected 

within 24 months of the company’s listing on the ASX; 

■ 

 a formal compliance program is currently being implemented.

The board
The board comprises Mortgage Choice’s Managing Director, two non-executive directors and three independent 

non-executive directors including the Chairman. To prepare for its public listing, Peter Ritchie, Steve Jermyn and Deborah 

Ralston were appointed as additional non-executive directors. These individuals brought a long history of public company, 

operational and franchising experience with them and will assist in overseeing the corporate governance of Mortgage 

Choice. Details of the directors’ experience, expertise, qualifications, term of office and independent status are set in the 

directors’ report under the heading ‘Information on directors’.

Responsibility for day-to-day management and administration of the company is delegated by the board to the Managing 

Director and the executive team.

The board operates in accordance with the broad principles set out in its charter, which is available in the Shareholder 

Centre section of the company’s website at www.mortgagechoice.com.au.

Board size, composition and independence

The Charter states that:

■ 

 There must be a minimum of five directors, and a maximum of seven directors. 

■   The board must comprise:

–  a majority of independent non-executive directors with this to be achieved within 24 months of the company’s listing 

on the ASX; 

–  directors with an appropriate range of skills, experience and expertise;

–  directors who can understand and competently deal with current and emerging business issues; and

–  directors who can effectively review and challenge the performance of management and exercise independent 

judgment.

■   The nomination committee is responsible for recommending candidates for appointment to the board.

■ 

 Each director is appointed by a formal letter of appointment setting out the key terms and conditions of their 

appointment to ensure that each director clearly understands the company’s expectations of him or her.

Role and responsibilities

The board acts on behalf of shareholders and is accountable to shareholders for the overall direction, management and 

corporate governance of the company.

The board is responsible for:

■   overseeing the company, including its control and accountability systems;

■  appointing and removing the Managing Director;

■ 

 monitoring the performance of the Managing Director;

■   monitoring senior management’s implementation of strategy, and ensuring appropriate resources are available;

■  reporting to shareholders;

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■  providing strategic advice to management;

■ 

 approving management’s corporate strategy and performance objectives;

■  determining and financing dividend payments;

■ 

 approving and monitoring the progress of major capital expenditure, capital management, acquisitions and divestitures;

■   approving and monitoring financial and other reporting;

■   reviewing and ratifying systems of risk management, internal compliance and control, and legal compliance to ensure 

appropriate compliance frameworks and controls are in place;

■ 

 reviewing and overseeing the implementation of the company’s corporate code of conduct and code of conduct for 

directors and senior executives;

■  approving charters of board committees;

■ 

 monitoring and ensuring compliance with legal and regulatory requirements and ethical standards and policies; and

■ 

 monitoring and ensuring compliance with best practice corporate governance requirements.

Director independence

The board Charter sets out specific principles in relation to director independence. 

These state that an independent non-executive director is one who is independent of management and:

■   is not a substantial shareholder of the company or an officer of, or otherwise associated directly with, a substantial 

shareholder of the company;

■ 

 within the last three years has not been employed in an executive capacity by the company or another group member, 

or been a director after ceasing to hold any such employment;

■ 

 within the last three years has not been a principal of a material professional adviser or a material consultant to the 

company or another group member, or an employee materially associated with the service provided;

■   is not a material supplier or customer of the company or other group member, or an officer of, or otherwise associated 

directly or indirectly with, a material supplier or customer;

■ 

 has no material contractual relationship with the company or another group member other than as a director of

the company;

■ 

 has not served on the board for a period that could, or could reasonably be perceived to, materially interfere with the 

director’s ability to act in the best interests of the company; and

■ 

 is free from any interest in any business or other relationship that could, or could reasonably be perceived to, materially 

interfere with the director’s ability to act in the best interests of the company.

All directors are required to complete an independence questionnaire.

Independent professional advice

Board committees and individual directors may seek independent external professional advice for the purposes of proper 

performance of their duties.

Performance assessment

The performance of the board, the directors and key executives will be reviewed annually.

The nomination committee is responsible for reviewing:

■  the board’s role;

■  the processes of the board and board committees;

■  the board’s performance; and

■ 

 each director’s performance before the director stands for re-election.

The process for performance evaluation of the board, its committees and individual directors, and key executives 

has been adopted by the board and is available in the Shareholder Centre section of the company’s website at 

www.mortgagechoice.com.au.

Due to the recent changes in the composition of the board, a performance assessment was not conducted during the year.

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13

Corporate governance continued

Board committees
Mortgage Choice has three board committees comprising the remuneration committee, the audit committee and the 

nomination committee. These committees serve to support the functions of the board and will make recommendations to 

directors on issues relating to their area of responsibility.

The remuneration committee

The remuneration committee is responsible for determining and reviewing compensation arrangements for the directors 

and senior management team. The remuneration committee comprises Peter Ritchie and Rodney Higgins.

The objective of the remuneration committee is to help the board achieve its objective of ensuring the company:

■ 

 has coherent remuneration policies and practices to attract and retain executives and directors who will create value for 

shareholders;

■ 

 observes those remuneration policies and practices; and

■ 

 fairly and responsibly rewards executives and other employees having regard to the performance of the company, the 

performance of the executive or employee and the general and specific remuneration environment.

Non-executive directors are not entitled to retirement benefits with the exception of statutory superannuation.

The remuneration committee charter is available in the Shareholder Centre section of the company’s website at 

www.mortgagechoice.com.au.

The audit committee

The audit committee provides advice and assistance to the board in fulfilling the board’s responsibilities relating to:

■  financial reporting;

■  the application of accounting policies;

■  business policies and practices;

■ 

■ 

legal and regulatory compliance; and

internal risk control and management systems.

The audit committee comprises Steve Jermyn (Chairman), Peter Higgins and Deborah Ralston. The objective of the audit 

committee is to:

■ 

 maintain and improve the quality, credibility and objectivity of the financial accountability process; and

■ 

 provide a forum for communication between the board and senior financial and compliance management.

The audit committee charter is available in the Shareholder Centre section of the company’s website at 

www.mortgagechoice.com.au.

The nomination committee

The objective of the nomination committee is to help the board achieve its objective of ensuring the company has a board 

of an effective composition, size and commitment to adequately discharge its responsibilities and duties. The nomination 

committee is responsible for evaluating the board’s performance. The nomination committee comprises Peter Ritchie and 

Rodney Higgins.

The nomination committee charter is available in the Shareholder Centre section of the company’s website at 

www.mortgagechoice.com.au.

Codes of conduct
The company has adopted a corporate code of conduct setting out its legal and other obligations to all legitimate 

stakeholders including shareholders, franchisees, employees, customers and the community. 

The company has also adopted a code of conduct for directors and senior executives setting out required standards of 

behaviour, for the benefit of all shareholders.

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The purpose of this code of conduct is to:

■ 

 articulate the high standards of honest integrity, ethical and law-abiding behaviour expected of directors and senior 

executives;

■ 

 encourage the observance of those standards to protect and promote the interests of shareholders and other 

stakeholders (including franchisees, employees, customers, suppliers and creditors);

■ 

 guide directors and senior executives as to the practices thought necessary to maintain confidence in the company’s 

integrity; and

■ 

 set out the responsibility and accountability of directors and senior executives to report and investigate any reported 

violations of this code or unethical or unlawful behaviour.

The company requires that its directors and senior executives adhere to a share trading policy that restricts the purchase 

and sale of company securities to three six-week periods following the release of the half-yearly and annual financial 

results to the market, and the Annual General Meeting.

Copies of the Corporate Code of Conduct, the Code of Conduct for Directors and Senior Executives and the Share Trading 

Policy are available on the website.

Corporate reporting
The Managing Director and Chief Financial Officer have made the following certifications to the board:

■ 

 that the company’s financial reports are complete and present a true and fair view, in all material respects, of the 

financial condition and operational results of the company and are in accordance with relevant accounting standards; 

and

■ 

 that the above statement is founded on a sound system of risk management and internal compliance and control, and 

which implements the policies adopted by the board, and that the company’s risk management and internal compliance 

and control is operating efficiently and effectively in all material respects.

Continuous disclosure
The company has adopted a market disclosure protocol. The objective of this protocol is to:

■ 

 ensure the company immediately discloses all price-sensitive information to ASX in accordance with the ASX Listing 

Rules and the Corporations Act 2001 (Cth);

■ 

 ensure officers and employees are aware of the company’s continuous disclosure obligations; and

■  establish procedures for:

– the collection of all potentially price-sensitive information;

–  assessing if information must be disclosed to ASX under the ASX Listing Rules or the Corporations Act 2001 (Cth);

–  releasing to ASX information determined to be price-sensitive information and to require disclosure; and

– responding to any queries from ASX (particularly queries under Listing Rule 3.1B).

The protocol is carried out through a market disclosure group comprised of management representatives. The market 

disclosure group is responsible for:

■ 

 ensuring compliance with continuous disclosure obligations;

■ 

 establishing a system to monitor compliance with continuous disclosure obligations and this protocol;

■ 

 monitoring regulatory requirements so that this protocol continues to conform with those requirements;

■ 

 monitoring movements in share price and share trading to identify circumstances where a false market may have 

emerged in company securities; and

■ 

 making decisions about trading halts.

All relevant information provided to ASX will be posted immediately on the company’s website at www.mortgagechoice.com.au, 

in compliance with the continuous disclosure requirements of the Corporations Act and ASX Listing Rules.

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15

 
 
 
 
Corporate governance continued

Communication to shareholders
The board aims to ensure that shareholders are informed of all major developments affecting the company’s state of affairs. 

The board will: 

■ 

 communicate effectively with shareholders;

■ 

 give shareholders ready access to balanced and understandable information about the company and its corporate goals; 

and

■ 

 make it easy for shareholders to participate in general meetings.

Information is communicated to shareholders through ASX announcements, the company’s annual report, annual general 

meeting, half and full year results announcements and the company’s website at www.mortgagechoice.com.au.

The board has adopted a communications strategy to facilitate and promote effective communication with shareholders and 

encourage participation at general meetings. Arrangements the company has to promote communication with shareholders 

are set out in the Shareholder Centre section of the company’s website at www.mortgagechoice.com.au.

External auditor
The company has adopted procedures for the selection and appointment of the external auditor, which are set out in the 

Shareholder Centre section of the company’s website at www.mortgagechoice.com.au.

The audit committee will regularly review the performance of the external auditor and consider any ongoing appointment.

The external auditor should rotate the senior audit partner and the audit review partner every five years with suitable 

succession planning to ensure consistency. 

The external auditor should not place itself in a position where its objectivity may be impaired or where a reasonable 

person might conclude that its objectivity has been impaired. This requirement also applies to individual members of 

an audit team. The credibility and integrity of the financial reporting process is paramount. The company has adopted 

guidelines on external auditor independence. These guidelines help to ensure a consistent approach to the appointment 

and review of external auditors.

The company will not give work to the external auditor likely to give rise to a ‘self review threat’ (as defined in Australian 

Professional Statement F1, Professional Independence, The Institute of Chartered Accountants in Australia and CPA Australia 

2002). It is the policy of the external auditors to provide an annual declaration of their independence to the audit committee.

The external auditor is requested to attend the annual general meeting of the company.

Compliance and risk management
The company has adopted and endorsed a compliance policy. The policy is a commitment to:

■  promote a culture of compliance throughout the company and franchise network;

■  create an understanding of the relevant laws at all levels;

■  minimise the possibility of a contravention of the law and manage any legal risk;

■  enhance the company’s corporate image and customer service; and

■ 

 market, promote and sell the company’s services in a way that is competitive, ethical, honest and fair, and in compliance 

with the law.

The company is developing a compliance program. The aim of this compliance program will be to promote a culture 

of compliance through a number of measures including staff training, compliance procedures, support systems and the 

appointment of a team of people responsible for compliance. 

The company expects its employees, franchisees and representatives to actively support its compliance program. It is 

each employee, franchisee and representative’s responsibility to make use of the training systems and support offered by 

Mortgage Choice. Non-compliance with the law or failure to comply with the compliance program will not be tolerated 

and could result in disciplinary action.

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Mortgage Choice Limited and its controlled entities.

Financial report

ACN 009 161 979. Financial report – 30 June 2004

Contents

Directors’ report   

Statements of financial performance 

Statements of financial position 

Statements of cash flows  

Notes to the financial statements  

Directors’ declaration 

Independent audit report to members

of Mortgage Choice Limited 

Shareholder information   

Directory   

18

26

27

28

29

51

52

54

56

This financial report covers Mortgage Choice Limited as an 

individual entity and the consolidated entity consisting of 

Mortgage Choice Limited and its controlled entities.

Mortgage Choice Limited is a company limited by shares, 

incorporated and domiciled in Australia. Its registered office 

and principal place of business is:

Mortgage Choice Limited

Level 7, 182 – 186 Blues Point Road

North Sydney NSW 2060

A description of the nature of the company’s operations 

and its principal activities is included in the directors’ report.

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17

 
 
 
 
 
 
 
 
 
 
 
 
Directors’ report  

Your directors present their report on the consolidated entity consisting of Mortgage Choice Limited and the entities 

it controlled at the end of, or during, the year ended 30 June 2004, referred to hereafter as ‘Mortgage Choice’, 

‘the Mortgage Choice group’ or ‘the group’.

Directors
The following persons were directors of Mortgage Choice Limited during the whole of the financial year and up to the 

date of this report:

P G Higgins

R G Higgins

P D Ritchie was a director from his appointment on 5 April 2004 and continues in office at the date of this report.

P A Lahiff was a director from his appointment on 24 May 2004 and continues in office at the date of this report.

S G Jermyn was a director from his appointment on 24 May 2004 and continues in office at the date of this report.

D E Ralston was a director from her appointment on 24 May 2004 and continues in office at the date of this report.

R Prowse was a director from the beginning of the financial year until his resignation on 5 April 2004. P G Clare was a 

director from the beginning of the financial year until his resignation on 24 June 2004.

Principal activities
During the year the principal activity of the Mortgage Choice group was mortgage broking. This activity involves:

■  the provision of assistance in determining the borrowing capacities of intending residential mortgage borrowers;
■  the assessment, at the request of those borrowers, of a wide range of home loan products; and
■  the submission and approval of loan applications on behalf of intending borrowers.

Operating results
The net profit of the group after providing for income tax amounted to $9,962,000 (2003 – $6,285,000). Further details of 

the results for the year are set out in the Review of Operations (page 6).

Dividends 
Dividends paid to members during the financial year were as follows:

■ 

 interim dividend of $2,526,000 (2.3 cents per fully paid share) was declared out of profit of the company for the year 

ended 30 June 2003 and paid on 31 July 2003;

■ 

 final ordinary dividend of $1,922,000 (1.75 cents per fully paid share) was declared out of profit of the company for the 

year ended 30 June 2003 and paid on 28 November 2003;

■ 

 interim ordinary dividend of $2,197,000 (2 cents per fully paid share) was declared out of profit of the company for the 

half-year ended 31 December 2003 and paid on 18 December 2003; and

■ 

 interim ordinary dividend of $2,416,000 (2.2 cents per fully paid share) was declared out of general reserve and paid on 

1 July 2004.

In addition to the above dividends, subsequent to the end of the financial year an interim dividend of $3,921,000 

(3.5 cents per fully paid share) was declared out of the general reserve of the company on 2 August 2004 and paid 

on 5 August 2004. 

18

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Earnings per share

Basic earnings per share

Diluted earnings per share

2004
Cents

9.1

9.1

2003
Cents

5.7

5.7

Significant changes in the state of affairs
Except for the matters disclosed in the Operating results (see facing page) and Review of operations section (page 6) of 

this report there have been no significant changes in the state of affairs of the consolidated entity.

Matters subsequent to the end of the financial year
During July 2004, 2,196,600 shares were issued for 98.8 cents each resulting from the exercise of options prior to transfer 

and allotment of shares under the Initial Public Offering.

An interim dividend of $3,921,000 or 3.5 cents per share was declared out of the general reserve of the company on 

2 August 2004 and paid on 5 August 2004.

A capital reduction of $8,962,000 was paid on 6 August 2004 by returning 8 cents per share in cash to the existing 

shareholders.

On 4 August 2004, issue of 5.5 million ordinary shares to franchisees, employees and other persons raising $5.37 million 

(net of issue costs of $405,000) and listing of the company on the ASX.

On 9 August 2004, an offset by share capital reduction, of accumulated losses of $6.780 million against contributed 

equity, occurred 3 business days after the transfer and allotment of Shares under the Offer.

Except for the matters disclosed above and in the Review of operations section (page 6) of this report or set out below, no 

other matter or circumstance has arisen since 30 June 2004 that has significantly affected, or may significantly affect:

(a) the consolidated entity’s operations in future financial years; or

(b) the results of those operations in future financial years; or

(c)  the consolidated entity’s state of affairs in future financial years.

Likely developments and expected results of operations
Further information on likely developments in the operations of the consolidated entity and the expected results of 

operations have not been included in this report because the directors believe it would be likely to result in unreasonable 

prejudice to the consolidated entity.

Environmental regulation
The consolidated entity is not subject to any significant environmental regulation under a law of the Commonwealth or of 

a State of Territory in respect of its activities.

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19

Particulars of directors’ 
interests in shares
ordinary shares

–

–

Directors’ report continued

Information on directors

Director

Experience

Special responsibilities

Chairman – non-executive

Peter Ritchie,

Peter is a director of Seven Network 

Chairman.

BCom, FCPA, AO

and University of NSW Foundation 

Member of nomination 

and Chairman of 1800 Reverse. 

committee.

Peter previously served as Managing 

Member of remuneration 

Director of McDonald’s Australia 

committee.

Executive director

Paul Lahiff,

BSc Agr, FAIM

from 1974 to 1995 and as its 

Chairman from 1995 to 2001. 

Peter was a director of Westpac 

Banking Corporation from 1993 to 

2002. Age 62.

Paul has over 20 years experience 

Managing Director.

in the financial services industry. 

This has included roles as Managing 

Director of Permanent Trustee and 

Heritage Building Society, as well as 

senior executive roles with Westpac 

Banking Corporation (in Sydney and 

London) and the credit union sector. 

Paul joined Mortgage Choice as Chief 

Executive Officer in August 2003 and 

was appointed Managing Director 

in May 2004. He is responsible for 

managing the operations of the 

company to ensure the continued 

growth and development of the 

business. Age 52.

Non-executive directors

Peter Higgins

Peter is co-founder of Mortgage 

Member of audit 

36,959,950

Choice. He is also a director of a 

committee.

technology company – Power & Data 

Corporation Pty Ltd. Having been 

successfully self-employed for over 

20 years, Peter has been involved in 

a number of start-up companies in a 

diverse range of industries covering 

manufacturing, technology, leasing, 

property and finance. Age 44.

Rodney Higgins

Rodney is co-founder of Mortgage 

Member of remuneration 

38,515,000

Choice. Rodney has a background in 

committee.

residential and commercial property, 

sales, and leasing and has been a 

director of companies involved in

manufacturing, wholesaling, 

importing, retailing and finance.

Age 50.

Member of nomination 

committee.

20

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Director

Experience

Special responsibilities

Deborah Ralston, 

Deborah is Professor of Finance and 

Member of audit 

BEcon, Dip Fin Mgt, 

Dean, Faculty of Business at the 

committee.

MEc, PhD, FAIBF, FAIM, 

University of the Sunshine Coast. 

FCPA

Prior to joining that University in 

June 2000, Deborah was Associate 

Professor in Finance and Director of 

the Centre for Australian Financial 

Institutions at the University of 

Southern Queensland. Deborah is a 

former Director of Heritage Building 

Society. Age 51.

Steve Jermyn,

Steve joined McDonald’s Australia 

Chairman of audit 

FCPA

Ltd in 1984 and was appointed Vice 

committee.

Particulars of directors’ 
interests in shares
ordinary shares

–

–

President in 1986. Steve joined the 

board of directors in 1986 and was 

appointed Executive Vice President 

in 1993. In June 1999, Steve was 

appointed Deputy Managing 

Director. Steve has been involved 

in all aspects of the development 

of the McDonald’s restaurant 

business in Australia and brings with 

him significant experience in the 

development of new business and 

franchising. Age 55.

Meetings of directors

The numbers of meetings of the company’s board of directors and of each board committee held during the year ended 

30 June 2004, and the numbers of meetings attended by each director were:

Peter Ritchie

Peter Clare

Peter Higgins

Rodney Higgins

Paul Lahiff

Steve Jermyn

Robert Prowse

Deborah Ralston

Meetings of directors 
held whilst a director

Meetings attended
by directors

4

14

15

15

2

2

11

2

4

10

15

14

2

1

10

2

A meeting of the remuneration committee was held on 10 March 2004, the meeting was attended by Peter Higgins and 

Rodney Higgins.

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21

Directors’ report continued

Retirement, election and continuation in office of directors

In accordance with the Constitution, Peter Ritchie ceases to hold office at the Annual General Meeting of the company 

and, being eligible, offers himself for re-election; Steve Jermyn ceases to hold office at the Annual General Meeting of the 

company and, being eligible, offers himself for re-election; Deborah Ralston ceases to hold office at the Annual General 

Meeting of the company and, being eligible, offers herself for re-election; and Rodney Higgins retires by rotation and, 

being eligible, offers himself for re-election.

Remuneration report

Principles used to determine the nature and amount of remuneration

The objective of the company’s executive reward framework is to ensure reward for performance is competitive and 

appropriate for the results delivered. The framework aligns executive reward with achievement of strategic objectives and 

the creation of value for shareholders, and conforms with market best practice for delivery of reward. The board ensures 

that executive reward satisfies the following key criteria for good reward governance practices:

■  competitiveness and reasonableness;
■  acceptability to shareholders;
■  performance linkage/alignment of executive compensation;
■  transparency; and
■  capital management.

In consultation with external remuneration consultants, the company has structured an executive remuneration framework 

that is market competitive and complimentary to the reward strategy of the organisation.

Alignment to shareholders’ interests:

■  has economic profit as a core component of plan design;
■   focuses on sustained growth in share price and delivering constant return on assets as well as focusing the executive on 

key non-financial drivers of value; and
■  attracts and retains high calibre executives.

Alignment to program participants’ interests:

■  rewards capability and experience;
■  reflects competitive reward for contribution to shareholder growth;
■  provides a clear structure for earning rewards; and
■  provides recognition for contribution.

The framework provides a mix of fixed and variable pay, and a blend of short and long-term incentives. As executives gain 

seniority with the group, the balance of this mix shifts to a higher proportion of ‘at risk’ rewards.

Non-executive directors

Fees and payments to non-executive directors reflect the demands which are made on, and the responsibilities of, the 

directors. The remuneration committee reviews non-executive directors’ fees and payments annually. The board has also 

obtained the advice of independent remuneration consultants to ensure non-executive directors’ fees and payments, 

including those of the Chairman, are appropriate and in line with the market. Non-executive directors do not receive share 

options. Non-executive directors may opt each year to receive a percentage of their remuneration in Mortgage Choice 

Limited shares pursuant to the Employee Share Purchase Plan. 

Directors’ fees

The current base remuneration was last reviewed on 19 February 2004 and is based on the recommendations of 

independent remuneration consultants. Directors do not receive additional remuneration for representation on board 

committees. Peter Higgins and Rodney Higgins each received an additional amount of $25,000 in the year ended 30 June 

2004 by way of a representation allowance.

Shareholders in General Meeting on 5 April 2004 agreed to initially set the maximum aggregate remuneration of the board 

(excluding the Managing Director and any executive director) at $750,000.

Retirement allowances for directors

Non-executive directors do not receive retirement allowances. Superannuation contributions in accordance with relevant 

superannuation guarantee legislation is paid on non-executive directors’ remuneration.

22

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Executive pay

The executive pay and reward framework has four components: 

■  base pay and benefits;
■  short-term performance incentives;
■ 

long-term incentives through participation executive and employee share plans; and

■  other remuneration such as superannuation.

The combination of these comprises the executive’s total remuneration. The company has introduced long-term 

equity-linked performance incentives specifically for executives during the year ending 30 June 2005 at the time of the 

listing of the company on the ASX.

Base pay

Structured as a total employment cost package which may be delivered as a mix of cash and prescribed non-financial 

benefits at the executive’s discretion.

Executives are offered a competitive base pay that comprises the fixed component of pay and rewards. External 

remuneration consultants provide analysis and advice to ensure base pay is set to reflect the market for a comparable

role. Base pay for senior executives is reviewed annually to ensure the executive’s pay is competitive with the market.

An executive’s pay is also reviewed on promotion.

There are no guaranteed base pay increases fixed in any senior executives’ contracts.

Benefits 

Executives do not receive any benefits in addition to the remuneration identified in this note 20.

Retirement benefits

Retirement benefits are delivered under the Mortgage Choice Employees’ Superannuation Fund. This Fund is an 

accumulation fund and provides benefits based on contributions made to the fund during the period of service. Other 

retirement benefits may be provided directly by the company if approved by shareholders.

Short-term incentives

Should the company achieve a pre-determined profit target set by the remuneration committee then a pool of Short-

Term Incentive (STI) is available for executives for allocation during the annual review by the remuneration committee. 

Cash incentives (bonuses) are payable in cash on or around 30 September each year. Using a profit target ensures variable 

reward is only available when value has been created for shareholders and when profit is consistent with the business plan. 

The incentive pool is leveraged for performance above the threshold to provide an incentive for executive outperformance. 

Each executive has a target STI opportunity depending on the accountabilities of the role and impact on organisation or 

business unit performance. For senior executives the normal maximum STI target bonus opportunity is 30% of total base 

salary. However, from time to time for special projects and circumstances, bonuses outside of this structure are provided.

Each year, the remuneration committee considers the appropriate targets and Key Performance Indicators (KPIs) to link 

the STI plan and the level of payout if targets are met. This includes setting any maximum payout under the STI plan, and 

minimum levels of performance to trigger payment of STI.

For the year ended 30 June 2004, the KPIs linked to short-term incentive plans were based on group, individual business 

and personal objectives. The KPIs required performance in achieving specific profit objectives as well as other key, 

non-financial measures linked to drivers of performance in the current and future reporting periods.

The short-term bonus payments may be adjusted up or down in line with under or over achievement against the target 

performance levels. This is at the discretion of the remuneration committee. 

The STI target annual payment is reviewed annually.

Details of remuneration

Details of the remuneration of each director of Mortgage Choice Limited and each of the five executives with greatest 

authority for the strategic direction and management of the entity (specified executives) of the consolidated entity, 

including their personally-related entities, are set out in the following tables.

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23

Directors’ report continued

Directors of Mortgage Choice Limited

2004

  Primary

Post-employment

Equity

Cash 
salary and 
fees
$

Cash
bonus
$

Non-
monetary 
benefits
$

Super-
annuation
$

Retirement 
benefits
$

Options
$

Total
$

P D Ritchie
(from 5 April 2004 – 30 June 2004)

P A Lahiff*

P G Higgins

R G Higgins

R Prowse
(from 1 July 2003 – 5 April 2004)

P G Clare
(from 1 July 2003 – 24 June 2004)

S C Jermyn
(from 24 May 2004 – 30 June 2004)

D E Ralston
(from 24 May 2004 – 30 June 2004)

Total

23,611

438,294

102,500

102,500

41,253

50,000

5,108

5,108

768,374

–

–

–

–

–

–

–

–

–

–

2,125

7,330

39,446

24,231

8,487

–

–

–

–

9,225

9,225

–

4,500

460

460

40,048

65,441

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

25,736

485,070

135,956

120,212

41,253

54,500

5,568

5,568

873,863

*  P A Lahiff was appointed a director on 24 May 2004. Before this appointment he was the company’s Chief Executive Officer. Amounts 

shown above include all Mr Lahiff’s remuneration during the reporting period, whether as a director or as Chief Executive Officer. Amounts 
received in his position as a director amounted to $56,652, made up of cash salary and fees of $51,075, non-monetary benefits of $980  
and superannuation of $4,597.

Other executives of Mortgage Choice Limited

2004

  Primary

Post-employment

Equity

Cash 
salary and 
fees
$

Cash
bonus
$

Non-
monetary 
benefits
$

Super-
annuation
$

Retirement 
benefits
$

Options
$

Total
$

C P Canty
(Chief Operating Officer)

E G Macgregor (Chief Financial 
Officer)

M C Newton
(Chief Information Officer)

D M Hoskins
(Company Secretary)

I C Pepper
(National Marketing Manager)

221,196

236,667*

19,993

36,647

218,526

66,435

191,025

22,306

174,956

25,000

158,623

35,379

–

–

–

–

35,646

19,200

15,746

17,460

Total

964,326

385,787

19,993

124,699

–

–

–

–

–

–

–

–

–

–

–

–

514,503

320,607

232,531

215,702

211,462

1,494,805

*  C P Canty’s bonus included $95,000 higher duties allowances as acting CEO and other one-off payments relating to his terms and 

conditions at that particular time.

24

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Shares under option

Unissued ordinary shares of Mortgage Choice Limited under option at 30 June 2004 are as follows:

Date options granted

10 December 2001

Expiry date

Issue price
of shares

Number
under option

10 December 2004

$0.988

2,196,600

No option holder has any right under the options to participate in any other share issue of the company or of any 

other entity.

Shares issued on the exercise of options

The following ordinary shares of Mortgage Choice Limited have been issued since 30 June 2004. No amounts are unpaid 

on any of the shares.

Date options granted

20 July 2004

27 July 2004

Insurance of officers

Issue price
of shares

Number
under option

$0.988

1,098,300

$0.988

1,098,300

2,196,600

Insurance premiums were paid for the year ended 30 June 2004 in respect of directors’ and officers’ liability and legal 

expenses for directors and officers of the company and all controlled entities. The insurance contract prohibits disclosure of 

the premium paid. The insurance premiums relate to:

■ 

  costs and expenses incurred by relevant directors and officers in defending any proceedings; and

■ 

  other liabilities that may arise from their position, with the exception of conduct, involving dishonesty, wrongful acts, or 

improper use of information or position to gain personal advantage.

 Since the end of the previous financial year, the company has not indemnified or made a relevant agreement for 

indemnifying against a liability any person who is or has been an officer or auditor of the company. 

Proceedings on behalf of the company

No person has applied to the Court under section 237 of the Corporations Act 2001 for leave to bring proceedings on 

behalf of the company, or to intervene in any proceedings to which the company is a party, for the purpose of taking 

responsibility on behalf of the company for all or part of those proceedings.

No proceedings have been brought or intervened in on behalf of the company with leave of the Court under section 237 

of the Corporations Act 2001.

Rounding of amounts

The company is of a kind referred to in Class Order 98/0100 issued by the Australian Securities & Investments Commission, 

relating to the ‘rounding off’ of amounts in the directors’ report. Amounts in the directors’ report have been rounded off 

in accordance with that Class Order to the nearest thousand dollars, or in certain cases, to the nearest dollar.

Auditor

PricewaterhouseCoopers continues in office in accordance with section 327 of the Corporations Act 2001.

This report is made in accordance with a resolution of the directors.

Peter Ritchie

Director

Sydney

21 September 2004

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25

Statements of financial 
performance

As at 30 June 2004

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

Notes

Revenue from ordinary activities

2

102,889

76,394

103,087

76,387

Expenses from ordinary activities

Sales

Technology

Marketing

Finance

Corporate

Borrowing costs

Profit from ordinary activities before
income tax expense

Income tax expense

Net profit attributable to the members
of Mortgage Choice Limited

Basic earnings per share

Diluted earnings per share

(69,255)

(50,674)

(69,255)

(50,555)

(3,492)

(5,016)

(3,492)

(5,016)

(7,231)

(4,645)

(7,231)

(4,645)

(1,930)

(1,796)

(1,930)

(1,875)

(6,575)

(5,100)

(6,772)

(5,100)

(5)

–

(5)

–

3

4

14,401

9,163

14,402

9,196

(4,439)

(2,878)

(4,439)

(2,912)

9,962

6,285

9,963

6,284

 Cents

 Cents

9.1

9.1

5.7

5.7

The above statements of financial performance should be read in conjunction with the accompanying notes.

26

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Statements of financial position

As at 30 June 2004

Current assets

Cash

Receivables

Other

Total current assets

Non-current assets

Investments

Property, plant and equipment

Deferred tax assets

Total non-current assets

Total assets

Current liabilities

Payables

Current tax liabilities

Other

Total current liabilities

Non-current liabilities

Provisions

Other

Total non-current liabilities

Total liabilities

Net assets

Equity

Contributed equity

Accumulated losses

General reserve

Total equity

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

Notes

5

6

7

8

9

10

11

12

13

14

15

11,199

8,577

11,199

8,289

1,223

7,398

138

8,289

1,223

8,577

7,398

138

20,711

16,113

20,711

16,113

–

1,862

1,158

3,020

–

1,628

954

2,582

–

1,862

1,158

3,020

250

1,628

954

2,832

23,731

18,695

23,731

18,945

11,964

8,706

11,964

1,329

3,193

1,598

497

1,329

3,193

8,524

1,583

1,218

16,486

10,801

16,486

11,325

113

270

383

66

549

615

113

270

383

66

276

342

16,869

11,416

16,869

11,667

6,862

7,279

6,862

7,278

16

17 

17

8,293

9,611

8,293

9,611

(6,780)

(2,332)

(6,780)

(2,333)

5,349

6,862

–

7,279

5,349

6,862

–

7,278

The above statements of financial position should be read in conjunction with the accompanying notes.

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27

 
Statements of cash flows

For the year ended 30 June 2004

Cash flows from operating activities

Receipts from customers
(inclusive of goods and services tax)

Payments to suppliers and employees
(inclusive of goods and services tax)

Interest received

Borrowing costs

Income taxes paid

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

Notes

111,699

75,668

111,917

75,435

(95,618)

(65,898)

(96,086)

(65,974)

16,081

9,770

15,831

9,461

533

–

342

(50)

533

–

340

(50)

(4,897)

(2,687)

(4,897)

(2,221)

Net cash inflow (outflow) from operating activities 

28

11,717

7,375

11,467

7,530

Cash flows from investing activities

Payments for plant and equipment

Proceeds from sale of plant and equipment

Proceeds from redemption of FAC units

(1,134)

(360)

(1,134)

(360)

2

–

11

–

2

250

11

–

Net cash outflow from investing activities

(1,132)

(349)

(882)

(349)

Cash flows from financing activities

Payment for capital reduction

Dividends paid

(1,318)

–

(1,318)

–

(6,645)

(4,942)

  (6,645)

(4,942)

Net cash inflow (outflow) from financing activities

(7,963)

(4,942)

(7,963)

(4,942)

Net increase (decrease) in cash held

Cash at the beginning of the financial year

2,622

8,577

2,084

6,493

2,622

8,577

Cash at the end of the financial year

5

11,199

8,577

11,199

2,239

6,338

8,577

The above statements of cash flows should be read in conjunction with the accompanying notes.

28

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Notes to the financial statements

Note 1 

Summary of significant accounting policies

This general purpose financial report has been prepared in accordance with Accounting Standards, other authoritative 

pronouncements of the Australian Accounting Standards Board, Urgent Issues Group Consensus Views and the 

Corporations Act 2001.

It is prepared in accordance with the historical cost convention. Unless otherwise stated, the accounting policies adopted 

are consistent with those of the previous year. 

Information about how the transition to Australian equivalents to International Financial Reporting Standards (IFRS) is being 

managed, and the key differences in accounting policies that are expected to arise, is set out in note 1(q).

(a)  

 Principles of consolidation

The consolidated financial statements incorporate the assets and liabilities of all entities controlled by Mortgage 

Choice Limited (‘parent entity’) as at 30 June 2004 and the results of all controlled entities for the year then ended. 

Mortgage Choice Limited and its controlled entities together are referred to in this financial report as the consolidated 

entity. The effects of all transactions between entities in the consolidated entity are eliminated in full.

(b)  

 Income tax

Tax effect accounting procedures are followed whereby the income tax expense in the statement of financial 

performance is matched with the accounting profit after allowing for permanent differences. The future tax benefit 

relating to tax losses is not carried forward as an asset unless the benefit is virtually certain of realisation. Income 

tax on cumulative timing differences is set aside to the deferred income tax liability or the future income tax benefit 

accounts at the rates which are expected to apply when those timing differences reverse.

(c)  

 Revenue recognition

The consolidated entity provides loan origination services and receives origination commission on the settlement of a 

home loan. Revenue is recognised on the settlement of the loans. Additionally the lender will normally pay a trailing 

commission over the life of the loan. The consolidated entity also earns income from the sale of franchises and 

franchise services. 

Revenue from sale of services is recognised as follows:

(i) 

 Origination commissions

Origination commissions are recognised as revenue on loan settlement.

(ii)   Trailing commissions

Trailing commissions are recognised as they become due and payable by lenders over the life of a loan.

(iii)   Franchise fee income

Franchise fee income is derived from the sale of franchises by the consolidated entity and comprises licence fees 

and contributions for training and franchise consumables. Licence fees are partially repayable should franchisees 

terminate their franchise agreement in accordance with a repayment schedule as defined in the agreement. 

Licence fee income is recognised over a four year period in accordance with this schedule. Contributions 

for training and consumables are recognised as revenue on receipt. Licence fees which remain repayable to 

franchisees at balance sheet date are included in liabilities.

(iv)   Redeemable units in Franchise Advisory Council Trust.

Contributions from franchisees for redeemable units in the Franchise Advisory Council Trust, a controlled entity, 

are partially repayable should franchisees terminate their agreement in accordance with a repayment schedule 

as defined in the franchise agreement. Redeemable units which are forfeited by franchisees in accordance with 

the franchise agreement repayment schedule are recognised as revenue over a three year period in accordance 

with this schedule. Redeemable units which remain redeemable by franchisees at balance date are included in 

liabilities in the consolidated entity. The Franchise Advisory Council Trust ceased issuing such redeemable units 

to franchisees recruited after 31 March 2002, all units were redeemed in December 2003 and the Franchise 

Advisory Council Trust ceased to exist as at 24 December 2003.

  From 30 June 2002, all contributions received from franchisees are received by the parent entity and recognised 

as revenue in accordance with (iii) above.

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29

  
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued

(d)  

 Acquisition of assets

The purchase method of accounting is used for all acquisitions of assets regardless of whether equity instruments 

or other assets are acquired. Cost is measured as the fair value of the assets given up, shares issued or liabilities 

undertaken at the date of acquisition plus incidental costs directly attributable to the acquisition. Where equity 

instruments are issued in an acquisition, the value of the instruments is their market price as at the acquisition date, 

unless the notional price at which they could be placed in the market is a better indicator of fair value. Transaction 

costs arising on the issue of equity instruments are recognised directly in equity.

(e)  

 Receivables

 Trade debtors are recognised in accordance with the revenue recognition policy outlined in note 1(c). 

Collectibility of trade debtors is reviewed on an ongoing basis. Debts which are known to be uncollectible are 

written off. A provision for doubtful debts is raised when some doubt as to collection exists. 

(f)  

 Recoverable amount of non-current assets

The recoverable amount of an asset is the net amount expected to be recovered through the cash inflows 

and outflows arising from its continued use and subsequent disposal. The expected net cash flows included in 

determining the recoverable amounts of non-current assets are not discounted.

(g) 

 Change in depreciation policy for the depreciation of plant and equipment

The depreciation method for plant and equipment was changed to calculate depreciation on a straight line basis to 

write off the net cost amount of each item of plant and equipment over its expected useful life to the consolidated 

entity as the directors considered this a more appropriate methodology to reflect the pattern of useful life of the 

assets. The change was adopted with effect from 1 July 2003. The previous policy was to calculate depreciation on 

a reducing balance basis. This change in accounting policy does not have a material financial effect in the current or 

previous financial period.

 Office equipment 

Computer equipment 

Furniture and fittings 

Purchased software 

5-10 years

3-4 years

5 years

3 years

(h)  

 Software development

Costs incurred on software development are expensed except to the extent that they are expected beyond any 

reasonable doubt to be recoverable, in which case they are capitalised and amortised on a reducing balance basis 

over the period during which the related benefits are expected to be realised. 

(i)   

 Leasehold improvements

The cost of improvements to or on leasehold properties is amortised over the unexpired period of the lease 

or the estimated useful life of the improvement to the consolidated entity, whichever is the shorter. Leasehold 

improvements held at the reporting date are being amortised over four years.

(j)   

 Leased non-current assets

A distinction is made between finance leases which effectively transfer from the lessor to the lessee substantially 

all the risks and benefits incident to ownership of leased non-current assets, and operating leases under which the 

lessor effectively retains substantially all such risks and benefits.

 Operating lease payments are charged to the statement of financial performance in the periods in which they are 

incurred, as this represents the pattern of benefits derived from the leased assets.

(k)  

Trade and other creditors
 These amounts represent liabilities for goods and services provided to the consolidated entity prior to the end of the 
financial year and which are unpaid. The amounts are unsecured and are usually paid within 30 days of recognition.

(l)   

 Dividends

Provision is made for the amount of any dividend declared, determined or publicly recommended by the directors on 

or before the end of the financial year but not distributed at balance date.

30

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(m)  

 Employee benefits

(i)   Wages and salaries, annual leave and sick leave

Liabilities for wages and salaries, including non-monetary benefits and accumulating sick leave expected to be 

settled within 12 months of the reporting date are recognised in other creditors in respect of employees’ services 

up to the reporting date and are measured at the amounts expected to be paid when the liabilities are settled. 

The liability for annual leave is recognised in the provision for employee benefits and is measured at the amounts 

expected to be paid when the liabilities are settled. Liabilities for non-accumulating sick leave are recognised 

when the leave is taken and measured at the rates paid or payable.

(ii)   Long service leave

The liability for long service leave expected to be settled within 12 months of the reporting date is recognised in 

the provision for employee benefits and is measured in accordance with (i) above. The liability for long service 

leave expected to be settled more than 12 months from the reporting date is recognised in the provision for 

employee benefits and measured as the present value of expected future payments to be made in respect of 

services provided by employees up to the reporting date. Consideration is given to expected future wage and 

salary levels, experience of employee departures and periods of service. Expected future payments are discounted 

using market yields at the reporting date on national government bonds with terms to maturity and currency 

that match, as closely as possible, the estimated future cash outflows.

(iii)  Employee benefit on-costs

Employee benefit on-costs, including payroll tax, are recognised and included in employee benefit liabilities and 

costs when the employee benefits to which they relate are recognised as liabilities.

(iv)  Profit sharing and bonus plans

A liability for employee benefits in the form of profit sharing and bonus plans is recognised in other creditors 

when there is no realistic alternative but to settle the liability and at least one of the following conditions is met:

  ■  there are formal terms in the plan for determining the amount of the benefit;
  ■  the amounts to be paid are determined before the time of completion of the financial report; or
  ■  past practice gives clear evidence of the amount of the obligation.

 Liabilities for profit sharing and bonus plans are expected to be settled within 12 months and are measured at 

the amounts expected to be paid when they are settled.

(n)  

 Borrowing costs

Borrowing costs are recognised as expenses in the period in which they are incurred.

Borrowing costs include:

interest on bank overdrafts and borrowings;

  ■ 
  ■  finance lease charges; and
  ■ 

interest accrued on other amounts payable.

(o)  

 Cash

For purposes of the statement of cash flows, cash includes deposits at call which are readily convertible to cash on 

hand and are subject to an insignificant risk of changes in value, net of outstanding bank overdrafts.

(p)  

 Earnings per share

(i)   Basic earnings per share

Basic earnings per share is determined by dividing net profit after income tax attributable to members of the 

company, excluding any costs of servicing equity other than ordinary shares, by the weighted average number 

of ordinary shares outstanding during the financial year, adjusted for bonus elements in ordinary shares issued 

during the year.

(ii)   Diluted earnings per share

Diluted earnings per share adjusts the figures used in the determination of basic earnings per share to take 

into account the after income tax effect of interest and other financing costs associated with dilutive potential 

ordinary shares and the weighted average number of shares assumed to have been issued for no consideration in 

relation to dilutive potential ordinary shares.

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31

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued

(q)  

  International Financial Reporting Standards (IFRS)

The Australian Accounting Standards board (AASB) is adopting IFRS for application to reporting periods beginning 

on or after 1 January 2005. The AASB will issue Australian equivalents to IFRS, and the Urgent Issues Group 

will issue abstracts corresponding to IASB interpretations originated by the International Financial Reporting 

Interpretations Committee or the former Standing Interpretations Committee. The adoption of Australian 

equivalents to IFRS will be first reflected in the consolidated entity’s financial statements for the half-year ending 

31 December 2005 and the year ending 30 June 2006.

 Entities complying with Australian equivalents to IFRS for the first time will be required to restate their comparative 

financial statements to amounts reflecting the application of IFRS to that comparative period. Most adjustments 

required on transition to IFRS will be made, retrospectively, against opening retained earnings as at 1 July 2004.

 The consolidated entity has conducted a high level scoping exercise to identify key IFRS impacts on the financial 

statements as part of the management of transition to Australian equivalents to IFRS for the financial year ended 

30 June 2005. To date the consolidated entity has analysed most of the Australian equivalents to IFRS and has 

identified a number of accounting policy changes that will be required. In some cases choices of accounting policies 

are available, including elective exemptions under Pending Accounting Standard AASB 1 First-time Adoption of 

Australian Equivalents to International Financial Reporting Standards. Some of these choices are still being analysed 

to determine the most appropriate accounting policy for the consolidated entity.

 Major changes identified to date that will be required to the consolidated entity’s existing accounting policies include 

the following:

(i)   Income tax

Under the Australian equivalent to IAS 12 Income Taxes, deferred tax balances are determined using the balance 

sheet method which calculates temporary differences based on the carrying amounts of an entity’s assets and 

liabilities in the statement of financial position and their associated tax bases. In addition, current and deferred 

taxes attributable to amounts recognised directly in equity are also recognised directly in equity.

 This will result in a change to the current accounting policy, under which deferred tax balances are determined 

using the income statement method, items are only tax-effected if they are included in the determination 

of pre-tax accounting profit or loss and/or taxable income or loss and current and deferred taxes cannot be 

recognised directly in equity.

(ii)   Equity-based compensation benefits

Under the Australian equivalent to IFRS 2 Share-based Payment, equity-based compensation to employees will be 

recognised as an expense in respect of the services received.

 This will result in a change to the current accounting policy, under which no expense is recognised for 

equity-based compensation.

 The above should not be regarded as a complete list of changes in accounting policies that will result from the 

transition to Australian equivalents to IFRS, as not all standards have been analysed as yet, and some decisions 

have not yet been made where choices of accounting policies are available. For these reasons it is not yet 

possible to quantify the impact of the transition to Australian equivalents to IFRS on the consolidated entity’s 

financial position and reported results.

(r)  

 Rounding of amounts

The company is of a kind referred to in Class Order 98/0100, issued by the Australian Securities & Investments 

Commission, relating to the ‘rounding off’ of amounts in the financial report. Amounts in the financial report have 

been rounded off in accordance with that Class Order to the nearest thousand dollars, or in certain cases, to the 

nearest dollar.

32

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Note 2   Revenue

Revenue from operating activities

Services

Revenue from outside the operating activities

Interest

Revenue from sale of non-current assets

Trust distribution income

Other

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

101,727

75,727

101,707

75,545

533

2

–

627

1,162

342

11

–

314

667

533

2

218

627

1,380

340

11

177

314

842

Revenue from ordinary activities

102,889

76,394

103,087

76,387

Note 3  Profit from ordinary activities

Net gains and expenses

Profit from ordinary activities before income tax expense includes
the following specific net (gains) and expenses:

Expenses:

Borrowing costs

Interest charges

Net loss on disposal of non-current assets

Plant and equipment

Depreciation

Plant and equipment

Amortisation

Leasehold improvements

Other provisions

Employee entitlements

Doubtful debts

Rental expense relating to operating leases

Note 4 

Income tax

The income tax expense for the financial year differs from the amount 
calculated on the profit before tax. The differences are reconciled as follows:

Operating profit before income tax

Income tax calculated @ 30%

Tax effect of permanent differences:

Sundry items

Income tax adjusted for permanent differences

Under/(over) provision from prior years

Income tax attributable to operating profit

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

5

4

–

2

5

4

–

2

825

802

825

802

69

47

–

816

166

104

–

739

69

47

–

816

166

104

78

739

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

14,401

9,163

14,402

4,320

2,749

4,320

9,196

2,759

125

169

114

169

4,445

2,918

4,434

2,928

(6)

(40)

5

(16)

4,439

2,878

4,439

2,912

No part of the future income tax benefit shown in note 10 is attributable to tax losses. 

33

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Notes to the financial statements continued

Tax consolidation legislation

Mortgage Choice Limited and its wholly-owned Australian subsidiaries implemented the tax consolidation legislation as 

of 1 July 2002. As a consequence, Mortgage Choice Limited, as the head entity in the tax consolidated group, recognises 

current and deferred tax amounts relating to transactions, events and balances of the controlled entities in this group as 

if those transactions, events and balances were its own, in addition to the current and deferred tax amounts arising in 

relation to its own transactions, events and balances.

Note 5  Current assets – cash

Cash at bank and on hand

Deposits at call

Deposits at call

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

216

255

216

10,983

11,199

8,322

10,983

8,577

11,199

2003
$’000

255

8,322

8,577

The deposits are bearing interest rates between 4.48% and 5.35% (2003 – 4.48% and 4.58%).

Note 6  Current assets – receivables

Trade debtors1

Receivable from controlled entities

Less: Provision for doubtful debts

Franchisee receivables

Other debtors

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

8,076

7,053

8,076

–

–

–

116

97

–

–

–

107

238

–

–

–

116

97

7,053

1,518

(1,518)

–

107

238

8,289

7,398

8,289

7,398

1. Subject to a limited charge in favour of The Loan Book Security Trust (refer to note 11).

Other debtors

These amounts generally arise from transactions outside the usual operating activities of the consolidated entity.

Note 7  Current assets – other

Prepayments

IPO costs1

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

165

1,058

1,223

138

–

138

165

1,058

1,223

138

–

138

1.   Costs paid in the year relating to Mortgage Choice Limited’s Initial Public Offering have been deferred as they are expected to be fully 
recovered from the company’s selling shareholders, net of new share issue costs of $405,000, following completion of the offer. New 
share issue costs will be offset against capital raised from the offer.

34

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Note 8  Non-current assets – investments

Other (non-traded) investments

Shares in controlled entities – at cost

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

–

–

–

–

–

–

250

250

Further information relating to shares in controlled entities is set out in note 26.

Note 9  Non-current assets – property, plant and equipment

Leasehold improvements

Leasehold improvements – at cost

Less: Accumulated amortisation

Total leasehold improvements

Plant and equipment

Plant and equipment – at cost

Less: Accumulated depreciation

Total property, plant and equipment

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

927

(563)

364

720

(494)

226

927

(563)

364

720

(494)

226

4,682

3,795

4,682

3,795

(3,184)

(2,393)

(3,184)

(2,393)

1,498

1,862

1,402

1,628

1,498

1,862

1,402

1,628

Reconciliations of the carrying amounts of each class of property, plant and equipment at the beginning and end of the 

current financial year are set out below:

Consolidated entity

Carrying amount at 1 July 2003

Additions

Disposals

Depreciation/amortisation expense

Carrying amount at 30 June 2004

Parent entity

Carrying amount at 1 July 2003

Additions

Disposals

Depreciation/amortisation expense

Carrying amount at 30 June 2004

Leasehold 
improvements

Plant and
equipment

Total

$’000

$’000

$’000

226

207

–

(69)

364

1,402 1,628

927 1,134

(6)

(6)

(825)

(894)

1,498 1,862

Leasehold 
improvements

Plant and
equipment

Total

$’000

$’000

$’000

226

207

–

(69)

364

1,402 1,628

927 1,134

(6)

(6)

(825)

(894)

1,498 1,862

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35

Notes to the financial statements continued

Note 10  Non-current assets – deferred tax assets

Future income tax benefit

Note 11  Current liabilities – payables

Trade creditors

Other creditors

Loan Book Security Trust

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

1,158

954

1,158

954

Consolidated

Parent entity

2004
$’000

8,025

3,939

11,964

2003
$’000

6,055

2,651

8,706

2004
$’000

8,025

3,939

11,964

2003
$’000

6,055

2,469

8,524

The loan book bonus is a commission payable based on the outstanding balances of loans introduced by Mortgage 

Choice franchisees. The Loan Book Security Scheme provides security for the loan book bonus payable to certain eligible 

franchisees based on certain performance criteria. Mortgage Choice Limited has granted two charges in favour of a trustee 

company on behalf of the eligible franchisees. At this time the trustee is a controlled entity of Mortgage Choice Limited. 

The first charge is over a specified percentage of the company’s trailing commission income. The purpose of this charge is 

to be the first source of funds available to eligible franchisees for the payment of loan book bonus payments in the event 

that administration or liquidation occurs. The charge will crystallise and can be enforced by eligible franchisees in the event 

of liquidation or administration of Mortgage Choice Limited. 

As at 30 June 2004, the amount subject to charge resulting from applying the specified percentage to the trailing commission 

income due to Mortgage Choice Limited is $1,763,297 (2003 – $1,062,253). This is included as part of the balance of trade 

creditors at 30 June 2003 and is subject to charge until disbursed to the eligible franchisees. The amount subject to the 

charge will vary dependent on trailing commission receipts held by Mortgage Choice Limited from time to time. 

The second charge is a floating charge over all of the assets of Mortgage Choice Limited. It is limited in the powers it 

allows the security trustee company to exercise prior to liquidation. Its primary purpose is to ensure that the loan book 

security structure need not be subject to the moratorium arising if an administrator were to be appointed to Mortgage 

Choice Limited. Only after liquidation does this charge confer comprehensive mortgagee powers on the security trustee.

Note 12  Current liabilities – current tax liabilities

Income tax

Note 13  Current liabilities – other

Redeemable units in controlled trust

Licence fees repayable

Unsecured loans from controlled entities1

Dividend payable (note 18)

1. The unsecured loans bear no interest.

36

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

1,329

1,598

1,329

1,583

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

–

777

–

2,416

3,193

42

455

–

–

497

–

777

–

2,416

3,193

–

455

763

–

1,218

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Note 14  Non-current liabilities – provisions

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

Employee entitlements (note 24)

113

66

113

66

Note 15  Non-current liabilities – other

Redeemable units in controlled trust

Licence fees repayable

Note 16  Contributed equity 

(a)  

 Contributed equity

Ordinary shares – fully paid

(b)   Movements in ordinary share capital

Date

1 July 2003

1 December 2003

30 June 2004

Details

Opening balance

Capital reduction

Balance

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

–

270

270

273

276

549

–

270

270

–

276

276

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

109,830

109,830

8,293

9,611

Number
of shares

Transaction 
price

109,830,000

$’000

9,611

–

$ 0.012*

(1,318)

109,830,000

8,293

*  On 1 December 2003, the company reduced the value of the ordinary shares by returning 1.2 cents per share to each shareholder of the 

company. 

(c)   

 Options

On 10 December 2001, 2,196,600 share options were issued to former non-executive directors in accordance with 

shareholder approval. The options were granted free of charge and carry no dividend or voting rights. These options 

may be exercised at any time prior to 10 December 2004. The subscription price for a share the subject of these 

options is 98.8 cents per share. 

 These share options were exercised after the balance date and prior to the Initial Public Offering. Details are set out in 

note 30.

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37

  
 
Notes to the financial statements continued

Note 17  Reserves and retained profits/(accumulated losses)

(a)   General reserve

General reserve at beginning of the financial year

Transfer from retained profits/(accumulated losses)*

Dividend provided for out of general reserve

General reserve at end of the financial period

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

–

7,765

(2,416)

5,349

–

–

–

–

–

7,765

(2,416)

5,349

–

–

–

–

*  The general reserve contains amounts of retained profits that have been set aside by the directors so as not to be tainted by prior period 

losses. This reserve may be used to pay dividends.

(b)   Retained profits/(accumulated losses)

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

Accumulated losses at the beginning of the financial period

(2,332)

(3,675)

(2,333)

(3,675)

Net profit for period

Dividends paid out of profit (note 18)

9,962

6,285

9,963

6,284

(6,645)

(4,942)

(6,645)

(4,942)

Transfer of residual profits for the year ended 30 June 2004 to general reserve 

(7,765)

–

(7,765)

–

Accumulated losses at the end of the financial period

(6,780)

(2,332)

(6,780)

(2,333)

38

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Note 18  Dividends

Ordinary shares

Interim dividend declared out of profits of the company for the year ended 30 June 2003 of
2.3 cents per fully paid share paid on 31 July 2003 and final dividend of 1.75 cents per fully paid 
share paid on 28 November 2003

Fully franked based on tax paid @ 30% 

2.3 cents per share

1.75 cents per share

Interim dividend declared out of profits of the company for the half-year ended
31 December 2003 of 2 cents per fully paid share paid 18 December 2003

Fully franked based on tax paid @ 30% 

2 cents per share

Interim dividend declared out of general reserve of 2.2 cents per fully paid share paid 1 July 2004

Fully franked based on tax paid @ 30% 

2.2 cents per share

Interim dividend declared out of profits of the company for the year ended 30 June 2003 of
1.5 cents per fully paid share paid on 10 April 2003

Fully franked based on tax paid @ 30% 

1.5 cents per share

Interim dividend declared out of profits of the company for the year ended 30 June 2002 of
1.5 cents per fully paid share paid on 15 July 2002

Fully franked based on tax paid @ 30% 

3 cents per share

Dividends not recognised at year end

Parent entity

2004
$’000

2003
$’000

2,526

1,922

2,197

2,416

 –

 –

–

1,647

3,295

 –

–

9,061

4,942

In addition to the above dividends, since year end the directors have recommended the payment 
of an interim dividend of 3.5 cents (2003 – 2.3 cents) per fully paid ordinary share, fully franked 
based on tax paid at 30%. Aggregate amount of the proposed dividend paid on 5 August 2004 
(2003 – 15 July 2003) out of the general reserve of the company, but not recognised as a liability 
at year end, is

3,921

2,526

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39

Notes to the financial statements continued

Franked dividend

The franked portions of the final dividends recommended after 30 June 2004 will be franked out of existing franking 

credits or out of franking credits arising from the payment of income tax in the year ending 30 June 2004.

Franking credits available for subsequent financial years based
on a tax rate of 30% 

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

2,599

1,853

2,599

1,853

The above amounts represent the balance of the franking account as at the end of the financial year, adjusted for:

(a)  

franking credits that will arise from the payment of the current tax liability;

(b)  

franking debits that will arise from the payment of dividends recognised as a liability at the reporting date;

(c)   

franking credits that will arise from the receipt of dividends recognised as receivables at the reporting date; and 

(d)  

franking credits that may be prevented from being distributed in subsequent financial years.

Note 19  Financial instruments

(a)  

  Credit risk exposures

The credit risk on financial assets of the consolidated entity which have been recognised on the statement of 

financial position, other than investments in shares, is generally the carrying amount, net of any provisions for 

doubtful debts.

(b)   

 Interest rate risk exposures

The consolidated entity’s exposure to interest rate risk and the effective weighted average interest rate by maturity 

periods is set out in the following table. For interest rates applicable to each class of asset or liability refer to 

individual notes to the financial statements.

Exposures arise predominantly from assets and liabilities bearing variable interest rates as the consolidated entity intends to 

hold fixed rate assets and liabilities to maturity.

2004

Financial assets

Cash and deposits

Receivables

Weighted average interest rate

Financial liabilities

Trade and other creditors

Weighted average interest rate

Net financial assets (liabilities)

  Fixed interest maturing in:

Floating 
interest 
rate
$’000

Notes

1 year
or less
$’000

over 1
to 5 years
$’000

more 
than
5 years
$’000

Non-
interest
bearing
$’000

Total
$’000

5

6

11

216

10,983

–

–

216

10,983

3.55%

5.13%

–

–

–

–

216

10,983

–

–

–

–

–

–

–

–

–

–

–

–

–

11,199

8,289

19,488

8,289

8,289

n/a

11,964

11,964

11,964

11,964

n/a

(3,675)

7,524

40

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2003

Financial assets

Cash and deposits

Receivables

Weighted average interest rate

Financial liabilities

Trade and other creditors

Weighted average interest rate

Net financial assets (liabilities)

  Fixed interest maturing in:

Floating 
interest 
rate
$’000

Notes

1 year
or less
$’000

over 1
to 5 years
$’000

more 
than
5 years
$’000

Non-
interest
bearing
$’000

5

6

11

255

–

255

8,322

–

8,322

3.50%

4.34%

–

–

–

–

255

8,322

–

–

–

–

–

–

–

–

–

–

–

–

Total
$’000

8,577

7,398

15,975

8,706

8,706

–

7,398

7,398

 n/a

8,706

8,706

 n/a

(1,308)

7,269

Reconciliation of net financial assets to net assets

Net financial assets as above

Non-financial assets and liabilities

Property, plant and equipment

Deferred tax assets

  Other assets

Provision for employee benefits

Current tax liabilities

Other liabilities

Net assets per balance sheet

Notes

9

10

7

15

14

13, 15

2004
$’000

$’000

2003
$’000

$’000

7,524

7,269

1,862

1,158

1,223

(113)

(1,329)

(3,463)

6,862

1,628

954

138

(66)

(1,598)

(1,046)

7,279

Note 20  Director and executive disclosures

Directors 

The following persons were directors of Mortgage Choice Limited during the financial year:

Chairman – non-executive

P D Ritchie (appointed 5 April 2004) 

Executive directors

P A Lahiff, Managing Director (appointed 24 May 2004)

Non-executive directors

P G Higgins

R G Higgins

R Prowse (appointed 1 July 2003; resigned 5 April 2004)

P G Clare (appointed 1 July 2003; resigned 24 June 2004)

S C Jermyn (appointed 24 May 2004)

D E Ralston (appointed 24 May 2004)

Executives (other than directors) with the greatest authority for strategic direction and management

The following persons were the five executives with the greatest authority for the strategic direction and management of 

the consolidated entity (‘specified executives’) during the financial year:

41

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Notes to the financial statements continued

Name 

  Position

C P Canty 

  Chief Operating Officer

E G Macgregor 

  Chief Financial Officer

M C Newton 

  Chief Information Officer

D M Hoskins 

  Company Secretary

I C Pepper 

  National Marketing Manager

All of the above persons were also specified executives during the year ended 30 June 2003. E G Macgregor resigned from 

the position of Chief Financial Officer on 23 July 2004.

Remuneration of directors and executives

Principles used to determine the nature and amount of remuneration

The objective of the company’s executive reward framework is to ensure reward for performance is competitive and 

appropriate for the results delivered. The framework aligns executive reward with achievement of strategic objectives and 

the creation of value for shareholders, and conforms with market best practice for delivery of reward. The board ensures 

that executive reward satisfies the following key criteria for good reward governance practices:

■  competitiveness and reasonableness;
■  acceptability to shareholders;
■  performance linkage/alignment of executive compensation;
■  transparency; and
■  capital management.

In consultation with external remuneration consultants, the company has structured an executive remuneration framework 

that is market competitive and complimentary to the reward strategy of the organisation.

Alignment to shareholders’ interests:

■  has economic profit as a core component of plan design;
■  focuses on sustained growth in share price and delivering constant return on assets as well as focusing the  

executive on key non-financial drivers of value; and

■  attracts and retains high calibre executives.

Alignment to program participants’ interests:

■  rewards capability and experience;
■  reflects competitive reward for contribution to shareholder growth;
■  provides a clear structure for earning rewards; and
■  provides recognition for contribution.

The framework provides a mix of fixed and variable pay, and a blend of short and long-term incentives. As executives gain 

seniority with the group, the balance of this mix shifts to a higher proportion of ‘at risk’ rewards.

Non-executive directors

Fees and payments to non-executive directors reflect the demands which are made on, and the responsibilities of, the 

directors. The remuneration committee reviews non-executive directors’ fees and payments annually. The board has also 

obtained the advice of independent remuneration consultants to ensure non-executive directors’ fees and payments, 

including those of the Chairman, are appropriate and in line with the market. Non-executive directors do not receive share 

options. Non-executive directors may opt each year to receive a percentage of their remuneration in Mortgage Choice 

Limited shares pursuant to the Employee Share Purchase Plan. 

Directors’ fees

The current base remuneration was last reviewed on 19 February 2004 and is based on the recommendations of 

independent remuneration consultants. Directors do not receive additional remuneration for representation on board 

committees. Peter Higgins and Rod Higgins each received an additional amount of $25,000 in the year ended 30 June 

2004 by way of a representation allowance.

Shareholders in General Meeting on 5 April 2004 agreed to initially set the maximum aggregate remuneration of the board 

(excluding the Managing Director and any executive director) at $750,000.

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Retirement allowances for directors

Non-executive directors do not receive retirement allowances. Superannuation contributions in accordance with relevant 

superannuation guarantee legislation is paid on non-executive directors’ remuneration.

Executive pay

The executive pay and reward framework has four components: 

■  base pay and benefits;
■  short-term performance incentives;
■ 

long-term incentives through participation executive and employee share plans; and

■  other remuneration such as superannuation.

The combination of these comprises the executive’s total remuneration. The company has introduced long-term 

equity-linked performance incentives specifically for executives during the year ending 30 June 2005 at the time of the 

listing of the company on the ASX.

Base pay

Structured as a total employment cost package which may be delivered as a mix of cash and prescribed non-financial 

benefits at the executive’s discretion.

Executives are offered a competitive base pay that comprises the fixed component of pay and rewards. External 

remuneration consultants provide analysis and advice to ensure base pay is set to reflect the market for a comparable role. 

Base pay for senior executives is reviewed annually to ensure the executive’s pay is competitive with the market.

An executive’s pay is also reviewed on promotion.

There are no guaranteed base pay increases fixed in any senior executives’ contracts.

Benefits 

Executives do not receive any benefits in addition to the remuneration identified in this note.

Retirement benefits

Retirement benefits are delivered under the Mortgage Choice Employees’ Superannuation Fund. This Fund is an 

accumulation fund and provides benefits based on contributions made to the fund during the period of service.

Other retirement benefits may be provided directly by the company if approved by shareholders.

Short-term incentives

Should the company achieve a pre-determined profit target set by the remuneration committee then a pool of Short-

Term Incentive (STI) is available for executives for allocation during the annual review by the remuneration committee. 

Cash incentives (bonuses) are payable in cash on or around 30 September each year. Using a profit target ensures variable 

reward is only available when value has been created for shareholders and when profit is consistent with the business plan. 

The incentive pool is leveraged for performance above the threshold to provide an incentive for executive out performance. 

Each executive has a target STI opportunity depending on the accountabilities of the role and impact on organisation or  

business unit performance. For senior executives the normal maximum STI target bonus opportunity is 30% of total  

base salary. However, from time to time for special projects and circumstances, bonuses outside of this structure are  

provided.

Each year, the remuneration committee considers the appropriate targets and Key Performance Indicators (KPIs) to link 

the STI plan and the level of payout if targets are met. This includes setting any maximum payout under the STI plan, and 

minimum levels of performance to trigger payment of STI.

For the year ended 30 June 2004, the KPIs linked to short-term incentive plans were based on group, individual business 

and personal objectives. The KPIs required performance in achieving specific profit objectives as well as other key, 

non-financial measures linked to drivers of performance in the current and future reporting periods.

The short-term bonus payments may be adjusted up or down in line with under or over achievement against the target 

performance levels. This is at the discretion of the remuneration committee. 

The STI target annual payment is reviewed annually.

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43

Notes to the financial statements continued

Details of remuneration

Details of the remuneration of each director of Mortgage Choice Limited and each of the five specified executives of the 

consolidated entity, including their personally-related entities, are set out in the following tables.

Directors of Mortgage Choice Limited

2004

Name

P D Ritchie
(from 5 April 2004 – 30 June 2004)

P A Lahiff*

P G Higgins

R G Higgins

R Prowse
(from 1 July 2003 – 5 April 2004)

P G Clare
(from 1 July 2003 – 24 June 2004)

S C Jermyn
(from 24 May 2004 – 30 June 2004)

D E Ralston
(from 24 May 2004 – 30 June 2004)

Total

Cash 
salary
and fees
$

23,611

438,294

102,500

102,500

41,253

50,000

5,108

5,108

768,374

  Primary

Post-employment

Equity

Cash
bonus
$

Non-
monetary 
benefits
$

Super-
annuation
$

Retirement 
benefits
$

Options
$

Total
$

–

–

–

–

–

–

–

–

–

–

2,125

7,330

39,446

24,231

9,225

8,487

9,225

–

–

–

–

–

4,500

460

460

40,048

65,441

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

25,736

485,070

135,956

120,212

41,253

54,500

5,568

5,568

873,863

*  P A Lahiff was appointed a director on 24 May 2004. Before this appointment he was the company’s Chief Executive Officer. Amounts 

shown above include all Mr Lahiff’s remuneration during the reporting period, whether as a director or as Chief Executive Officer. Amounts 
received in his position as a director amounted to $56,652, made up of cash salary and fees of $51,075, non-monetary benefits of $980 
and superannuation of $4,597.

Total remuneration of directors of Mortgage Choice Limited for the year ended 30 June 2003 is set out below. Information 

for individual directors is not shown as this is the first financial report prepared since the issue of AASB 1046 Director and 

Executive Disclosures by Disclosing Entities.

2003

Total

  Primary

Post-employment

Equity

Cash 
salary
and fees
$

Cash
bonus
$

Non-
monetary 
benefits
$

Super-
annuation
$

Retirement 
benefits
$

Options
$

Total
$

322,051

–

23,154

22,834

100,000

–

468,039

44

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Specified executives of the consolidated entity

2004

Name

C P Canty
(Chief Operating Officer)

E G Macgregor
(Chief Financial Officer)

M C Newton
(Chief Information Officer)

D M Hoskins
(Company Secretary)

  Primary

Post-employment

Equity

Cash 
salary
and fees
$

Cash
bonus
$

Non-
monetary 
benefits
$

Super-
annuation
$

Retirement 
benefits
$

Options
$

Total
$

221,196

236,667*

19,993

36,647

218,526

66,435

191,025

22,306

174,956

25,000

–

–

–

–

35,646

19,200

15,746

17,460

–

–

–

–

–

–

–

–

–

–

–

–

514,503

320,607

232,531

215,702

211,462

1,494,805

I C Pepper
(National Marketing Manager)

158,623

35,379

Total

964,326

385,787

19,993

124,699

*  C P Canty’s bonus included $95,000 higher duties allowances as acting CEO and other one-off payments relating to his terms and 

conditions at that particular time.

Total remuneration of specified executives for the year ended 30 June 2003 is set out below. Information for individual 

specified executives is not shown as this is the first financial report prepared since the issue of AASB 1046 Director and 

Executive Disclosures by Disclosing Entities.

2003

Total

Share holdings

  Primary

Post-employment

Equity

Cash 
salary
and fees
$

Cash
bonus
$

Non-
monetary 
benefits
$

Super-
annuation
$

Retirement 
benefits
$

Options
$

Total
$

866,747

182,803

17,084

101,246

–

–

1,167,880

The numbers of shares in the company held directly, indirectly or beneficially during the financial year by each director of 

Mortgage Choice Limited and each of the five specified executives of the consolidated entity, including their personally-

related entities, are set out below.

Name

Directors of Mortgage Choice Limited
Ordinary shares

P G Higgins

R G Higgins

Balance at the
start of the year

Received during 
the year on the 
exercise of options

Other changes 
during the year

Balance at the 
end of the year

36,959,900

38,415,000

–

–

50

36,959,950

100,000

38,515,000

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45

Notes to the financial statements continued

Note 21  Remuneration of auditor

During the year the auditor of the parent entity and its related practices 
earned the following remuneration:

PricewaterhouseCoopers Australian firm

Statutory audit of financial reports of the 

entity or any entity in the consolidated entity

Other assurance services

Total audit and other assurance services

Taxation services

Initial Public Offering services

Total remuneration

Consolidated

Parent entity

2004
$

2003
$

2004
$

2003
$

89,500

90,000

89,500

90,000

108,155

45,000

108,155

45,000

197,655

135,000

197,655

135,000

92,609

179,540

92,609

179,540

391,510

–

391,510

–

681,774

314,540

681,774

314,540

Note 22  Contingent liabilities and contingent assets

Contingent liabilities

The parent entity and consolidated entity had contingent liabilities at 30 June 2004 in respect of:

Guarantees

Australian and New Zealand (ANZ) bank guarantee of $387,000 (2003 – $387,000).

Contingent claims

During the year, the company became aware of a possible liability in relation to claims from customers as a result of 

advertising and promotional statements made by the company over the period from October 2002 to February 2004 in 

which the company claimed its advice was unbiased. After taking into account the risks and uncertainties that surround 

the circumstances of each possible claim, the directors consider that it is not possible to reliably estimate the potential 

financial impact of any such claims.

The directors consider that the financial impact on the company of any such claims is unlikely to be material and will be 

dependent on the number, amount and validity of any such claims which might be made against the company. 

No material losses are anticipated in respect of any of the above contingent liabilities.

Contingent asset

At 30 June 2004, the company was aware of a possible settlement in relation to legal actions taken by the company 

against a supplier for non-performance of contractual obligations. The contingent asset has not been recognised as a 

receivable at 30 June 2004 as the amount of the settlement is dependent on final negotiations of a settlement and cannot 

be reliably measured at this stage.

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Note 23  Commitments for expenditure

Operating leases

Operating lease expenditure contracted for at the reporting date but not 
recognised as liabilities payable:

Within one year

Later than one year but not later than five years

Note 24  Employee benefits

Employee benefit and related on-cost liabilities

Included in other liabilities – current (note 11)

 Provision for employee entitlements
– non-current (note 14)

Aggregate employee benefit and related
on-costs liabilities

Employee Numbers

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

706

1,970

2,676

723

2,437

3,160

706

1,970

2,676

723

2,437

3,160

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

503

113

616

454

66

520

503

113

616

454

66

520

2004
Number

2003
Number

2004
Number

2003
Number

Average number of employees during the financial year

91

88

91

87

Mortgage Choice Limited Employees’ Superannuation Fund

Most of the employees of the company are entitled to benefits on retirement, disability or death from the Mortgage 

Choice Limited Employees’ Superannuation Fund. This Fund provides benefits based on defined contributions during an 

employee’s years of service. Some employees have arrangements with other superannuation providers.

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47

Notes to the financial statements continued

Note 25  Related parties

Directors and specified executives

Disclosures relating to directors and specified executives are set out in note 20.

Wholly-owned group 

The wholly-owned group consists of Mortgage Choice Limited and its wholly-owned controlled entities. Ownership 

interests in these controlled entities are set out in note 26.

Transactions between Mortgage Choice Limited and other entities in the wholly-owned group during the years ended 

30 June 2004 and 2003 consisted of: 

(a)  

loans advanced to Mortgage Choice Limited;

(b)  

loans repaid by Mortgage Choice Limited;

(c)   

loans repaid to Mortgage Choice Limited;

(d)  

application for shares in subsidiary by Mortgage Choice Limited; and

(e)  

distribution to Mortgage Choice Limited from a controlled trust.

All transactions between Mortgage Choice Limited and other controlled entities were made on normal commercial terms 

and conditions, unless otherwise stated.

Note 26  Investments in controlled entities

Name of entity

Country of
incorporation

Class of shares

Equity holding

Cost of parent 
entity’s investment

2004
%

2003
%

2004
$

2003
$

Finance Australia Pty Ltd 
(trustee for MC Operations Trust)

MC Franchise System Pty Ltd 
(trustee for MC Franchise Systems Trust)

FAC Pty Ltd 
(trustee for Franchise Advisory Council Trust)

MC Operations Trust

MC Franchise Systems Trust

Australia

Ordinary

Australia

Ordinary

Australia

Ordinary

Australia Ordinary units

Australia Ordinary units

Franchise Advisory Council Trust

Australia Ordinary units

MC Loan Book Security Pty Limited 
(established 27 March 2002)

Mortgage Choice Insurance Broker Pty Ltd

Mortgage Choice (W.A.) Pty Limited

Redeemable
‘B’ units

Australia

Ordinary

Australia

Australia

Ordinary

Ordinary

–

–

–

–

–

–

–

–

–

100

100

100

100

100

100

100

100

100

100

100

–

–

–

–

–

–

–

–

–

2

2

2

10

10

10

250,000

2

2

100

100

100

250,140

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Note 27  Segment information

The Mortgage Choice group of companies operates predominantly in Australia and in one segment, the mortgage 

broking industry.

Note 28   Reconciliation of operating profit after income tax to net cash Inflow from 

operating activities

Operating profit after income tax

Depreciation and amortisation

Net (gain)/loss on sale of non-current assets

Change in operating assets and liabilities,
net of effects from purchase of controlled entity:

(Increase)/decrease in trade and other debtors

(Increase)/decrease in future income tax benefit

  Decrease/(increase) in other assets

(Decrease)/increase in payables and other liabilities

Increase in provision for income taxes payable

Increase in other provisions 

 Non-cash transfer of fixed assets

Consolidated

Parent entity

2004
$’000

2003
$’000

2004
$’000

2003
$’000

9,962

6,285

9,963

6,284

894

4

968

(2)

894

4

(891)

(204)

(1,085)

3,259

(269)

47

–

(1,022)

536

64

788

(347)

105

–

(892)

(204)

(1,085)

2,994

(254)

47

–

968

(2)

(933)

536

(138)

640

6

520

(351)

Net cash inflow from operating activities

11,717

7,375

11,467

7,530

Note 29  Non-cash financing and investing activities

Transfer of plant and equipment from related parties to parent entity

Consolidated

Parent entity

2004
$’000

–

–

2003
$’000

–

–

2004
$’000

2003
$’000

–

–

351

351

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49

 
 
 
 
 
Notes to the financial statements continued

Note 30  Events occurring after reporting date

Matters subsequent to the end of the financial year:

(a)  

 Share issue

During July 2004, 2,196,600 shares were issued for 98.8 cents each resulting from the exercise of options prior to 

transfer and allotment of shares under the Initial Public Offering.

(b)  

 Dividend payment

An interim dividend of $3,921,000 or 3.5 cents per share was declared out of the general reserve of the company 

on 2 August 2004 and paid on 5 August 2004.

(c)  

 Reduction in capital

A capital reduction of $8,962,000 was paid on 6 August 2004 by returning 8 cents per share in cash to the existing 

shareholders.

(d)  

 Initial Public Offering

 On 10 August 2004, issue of 5.5 million ordinary shares to franchisees, employees and other persons raising 

$5.37 million (net of issue costs of $405,000) and listing of the company on the ASX.

(e)  

 Accumulated losses offset by share capital reduction

On 9 August 2004, an offset by share capital reduction, of accumulated losses of $6.780 million against contributed 

equity, occurred three business days after the transfer and allotment of Shares under the Offer.

The financial effect of the above transactions has not been reflected in the financial results or balances for the year ending 

on 30 June 2004.

Note 31  Earnings per share

Basic earnings per share 

Diluted earnings per share 

Consolidated

2004
Cents

2003
Cents

9.1

9.1

5.7

5.7

Consolidated

2004
Number

2003
Number

Weighted average number of shares used as the denominator

Weighted average number of ordinary shares used as the denominator in calculating basic 
earnings per share and alternative basic earnings per share

109,830,000 109,830,000

Weighted average number of ordinary shares and potential ordinary shares used as the 
denominator in calculating diluted earnings per share and alternative diluted earnings per share

109,966,189 109,830,000

Options

Options which are considered to be potential ordinary shares and have been included in the determination of diluted 

earnings per share. The options have not been included in the determination of basic earnings per share. Details relating to 

the outstanding options at 30 June 2004 are set out in note 16.

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Directors’ declaration

The directors declare that the financial statements and notes set out on pages 26 to 50:

(a)  

 comply with Accounting Standards, the Corporations Regulations 2001 and other mandatory professional reporting 

requirements; and

(b)  

 give a true and fair view of the company’s and consolidated entity’s financial position as at 30 June 2004 and of 

their performance, as represented by the results of their operations and their cash flows, for the financial year 

ended on that date. 

In the directors’ opinion:

(a)  

 the financial statements and notes are in accordance with the Corporations Act 2001; and

(b)  

 there are reasonable grounds to believe that the company will be able to pay its debts as and when they become 

due and payable.

This declaration is made in accordance with a resolution of the directors.

Peter Ritchie

Director

Sydney

21 September 2004

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51

Independent audit report to members of Mortgage Choice 
Limited

PricewaterhouseCoopers 
ABN 52 780 433 757 
Darling Park Tower 2 
201 Sussex Street 
GPO BOX 2650 
SYDNEY  NSW  1171 
DX 77 Sydney 
Australia 
www.pwcglobal.com/au 
Telephone +61 2 8266 0000 
Facsimile +61 2 8266 9999 

Audit opinion 

In our opinion, the financial report of Mortgage Choice Limited: 

(cid:120)

(cid:120)

gives a true and fair view of the financial position of Mortgage Choice Limited and Mortgage Choice Group 
at 30 June 2004, and of their performance for the year ended on that date, and 

is presented in accordance with the Corporations Act 2001, Accounting Standards and other mandatory 
financial reporting requirements in Australia. 

This opinion must be read in conjunction with the rest of our audit report. 

Scope

The financial report and directors’ responsibility 

The financial report comprises the statement of financial position, statement of financial performance, statement 
of cash flows, accompanying notes to the financial statements, and the directors’ declaration for both Mortgage 
Choice Limited (the company) and Mortgage Choice Group (the consolidated entity), for the year ended 30 June 
2004. The consolidated entity comprises both the company and the entities it controlled during that year. 

The directors of the company are responsible for the preparation and true and fair presentation of the financial 
report in accordance with the Corporations Act 2001. This includes responsibility for the maintenance of 
adequate accounting records and internal controls that are designed to prevent and detect fraud and error, and for 
the accounting policies and accounting estimates inherent in the financial report. 

Audit approach 

We conducted an independent audit in order to express an opinion to the members of the company. Our audit 
was conducted in accordance with Australian Auditing Standards, in order to provide reasonable assurance as to 
whether the financial report is free of material misstatement. The nature of an audit is influenced by factors such 
as the use of professional judgement, selective testing, the inherent limitations of internal control, and the 
availability of persuasive rather than conclusive evidence. Therefore, an audit cannot guarantee that all material 
misstatements have been detected. 

We performed procedures to assess whether in all material respects the financial report presents fairly, in 
accordance with the Corporations Act 2001, Accounting Standards and other mandatory financial reporting 
requirements in Australia, a view which is consistent with our understanding of the company’s and the 
consolidated entity’s financial position, and of their performance as represented by the results of their operations 
and cash flows.  

Liability is limited by the Accountant's Scheme under the Professional Standards Act 1994 (NSW) 

52

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We formed our audit opinion on the basis of these procedures, which included: 

(cid:120)

(cid:120)

examining, on a test basis, information to provide evidence supporting the amounts and disclosures in 
the financial report, and  
assessing the appropriateness of the accounting policies and disclosures used and the reasonableness of 
significant accounting estimates made by the directors. 

When this audit report is included in an Annual Report, our procedures include reading the other information 
in the Annual Report to determine whether it contains any material inconsistencies with the financial report 

While we considered the effectiveness of management’s internal controls over financial reporting when 
determining the nature and extent of our procedures, our audit was not designed to provide assurance on 
internal controls. 

Our audit did not involve an analysis of the prudence of business decisions made by directors or 
management. 

Independence 
In conducting our audit, we followed applicable independence requirements of Australian professional 
ethical pronouncements and the Corporations Act 2001.

PricewaterhouseCoopers 

Wayne Andrews    
Partner   

 21 September 2004  
     Sydney 

Liability is limited by the Accountant's Scheme under the Professional Standards Act 1994 (NSW) 

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Shareholder information

The shareholder information set out below was applicable as at 13 September 2004.

A.  Distribution of equity securities

Analysis of numbers of equity security holders by size of holding:

1 – 1,000

1,001 – 5,000

5,001 – 10,000

10,001 – 100,000

100,001 and over

Class of equity security

Ordinary Shares

Shares

Options

Conditional 
entitlements

30

214

162

257

52

715

1

2

3

13

13

There were 10 holders of less than a marketable parcel of ordinary shares.

B.  Equity security holders

Twenty largest quoted equity security holders

The names of the twenty largest holders of quoted equity securities are listed below:

R G Higgins

P G Higgins

Ochoa Pty Ltd

Basscave Pty Limited

National Nominees Limited

Perpetual Trustee Company Limited

AMP Life Limited

Thorney Holdings Pty Limited

Australian National Credit Union Limited

Credit Union Australia Limited

UBS Private Clients Australia Nominees Pty Ltd

ANZ Nominees Limited

Cogent Nominees Pty Limited

Citicorp Nominees Pty Limited

Australian Central Credit Union Limited

J P Morgan Nominees Australia Limited 

SCJ Pty Ltd atf Jermyn Family Trust

Caledonia Investments Limited

Madasar Pty Limited

HSBC Custody Nominees (Australia) Limited

Ordinary Shares

Number held

Percentage of
issued shares

17,216,583

15,761,534

14.64

13.40

9,620,000

9,520,000

8,962,380

4.768,118

3,457,500

3,038,095

3,000,000

3,000,000

2,794,619

2,246,944

2,044,500

2,036,766

2,000,000

1,902,088

1,500,000

1,417,915

1,391,949

1,326,557

8.18

8.10

7.62

4.05

2.94

2.58

2.55

2.55

2.38

1.91

1.74

1.73

1.70

1.62

1.28

1.21

1.18

1.13

97,005,598

82.49

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Unquoted equity securities

Options issued under the Executive Performance Option Plan

Conditional entitlements over ordinary shares pursuant to the
Performance Share Plan 

C.  Substantial holders

Substantial holders in the company are set out below:

Ordinary shares

R G Higgins and Ochoa Pty Ltd

P G Higgins and Basscave Pty Limited

AMP Limited

Number
on Issue

Number
of holders

517,400

422,300

3

13

Number held

Percentage

26,841,583

25,286,534

7,370,000

22.83

21.50

6.27

D.  Voting rights

The voting rights attaching to each class of equity securities are set out below:

(a)   

 Ordinary shares

On a show of hands every member present at a meeting in person or by proxy shall have one vote and upon a poll 

each share shall have one vote.

(b)  

 Options

No voting rights

(c)  

 Conditional entitlements

No voting rights

E.  Voluntary escrow arrangements

52,128,117 ordinary shares in the capital of the company are subject to voluntary escrow. These restrictions will end on the 

date on which ASX receives the company’s preliminary final report under the ASX Listing Rules for the financial year ending 

30 June 2005.  

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55

Directory

Directors

Secretary

P D Ritchie 

Chairman

P A Lahiff 

Managing Director

P G Higgins

R G Higgins

S C Jermyn 

D E Ralston 

D M Hoskins 

Senior management

Chief Operating Officer

C P Canty

Chief Financial Officer

P V Borg

Chief Information Officer

M C Newton

National Marketing Manager

I C Pepper

Group Franchise Manager

M B McDonald

National Corporate Affairs Manager

W J O’Rourke

National Lending Manager

D A Player

Notice of annual 
general meeting

The annual general meeting of Mortgage Choice Limited

will be held at:    PricewaterhouseCoopers

Level 10

Darling Park Tower 2

201 Sussex Street

Sydney NSW

time:    

   11:00 am

date:    

   18 November 2004

A formal notice of meeting is enclosed.

56

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Principal registered office 
in Australia

Level 7

182 – 186 Blues Point Road

North Sydney 2060

(02) 8907 0444

Share and debenture 
register

ASX Perpetual Registrars Limited

Level 8, 580 George Street

Auditor

Solicitors

Bankers

Sydney 2000

1800 054 388

PricewaterhouseCoopers

Chartered Accountants

Darling Park Tower 2

201 Sussex Street

Sydney 1171

Minter Ellison

Aurora Place, 88 Phillip Street

Sydney 2000

ANZ Banking Group Limited

116 Miller Street

North Sydney 2000

Stock exchange listings

Mortgage Choice Limited shares are listed on the Australian Stock Exchange.

Website address www.mortgagechoice.com.au

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