Quarterlytics / Consumer Defensive / Packaged Foods / Nature's Sunshine Products, Inc.

Nature's Sunshine Products, Inc.

natr · NASDAQ Consumer Defensive
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Ticker natr
Exchange NASDAQ
Sector Consumer Defensive
Industry Packaged Foods
Employees 819
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FY2019 Annual Report · Nature's Sunshine Products, Inc.
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_________________________________________
FORM 10-K

☒       Annual report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

for the fiscal year ended December 31, 2019 
OR

☐       Transition report under Section 13 or 15(d) of the Securities Exchange Act of 1934

for the transition period from                  to                .

Commission file number 001-34483

NATURE’S SUNSHINE PRODUCTS, INC.
(Exact name of Registrant as specified in its charter)

Utah
(State or other jurisdiction of
incorporation or organization)

87-0327982
(IRS Employer
Identification No.)

2901 West Bluegrass Blvd., Suite 100
Lehi, Utah 84043
(Address of principal executive offices and zip code)
(801) 341-7900
(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class

Trading Symbol(s)

Name of each exchange on which registered

Common Stock, no par value

NATR

Nasdaq Capital Market

Securities registered pursuant to Section 12(g) of the Act: None

_________________________________________

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  

Yes  o  No  x.

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the 

Act.  Yes  o  No  x.

Indicate by check mark whether the registrant has (1) filed all reports required to be filed by Section 13 or 15(d) of the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to 
file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  x  No  o.

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be 

submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for 
such shorter period that the registrant was required to submit such files).  Yes  x  No  o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a 

smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” 
in Rule 12b-2 of the Exchange Act.

Large accelerated filer o

Non-accelerated filer o

Accelerated filer x

Smaller reporting company ☒
Emerging growth Company ☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition 

period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the 
Exchange Act.    ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes  ☐   No  x.
The aggregate market value of the voting stock held by non-affiliates of the registrant on June 28, 2019 was approximately 
$82,181,096 based on the closing price of $9.29 as quoted by Nasdaq Capital Market on June 28, 2019. For the purposes of this 
disclosure only, the registrant has assumed that its directors, executive officers, and the beneficial owners of 10% or more of the 
registrant's outstanding common stock are the affiliates of the registrant.

The number of shares of Common Stock, no par value, outstanding on February 27, 2020 is 19,473,100 shares.

Portions of the registrant’s Definitive Proxy Statement to be filed with the Securities and Exchange Commission no later 

than 120 days after the end of the Registrant’s year ended December 31, 2019, are incorporated by reference in Part III of this 
Annual Report on Form 10-K.

EXPLANATORY NOTES

Table of Contents

NATURE’S SUNSHINE PRODUCTS, INC.
FORM 10-K

For the Year Ended December 31, 2019

Table of Contents

Part I.

Part II.

Part III.

Part IV.

Signatures

Item 1.
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.

Business
Risk Factors
Unresolved Staff Comments
Properties
Legal Proceedings
Mine Safety Disclosures

Item 5.

Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer 

Purchases of Equity Securities

Item 6.
Item 7.
Item 7A.
Item 8.
Item 9.
Item 9A.
Item 9B.

Selected Financial Data
Management’s Discussion and Analysis of Financial Condition and Results of Operations
Quantitative and Qualitative Disclosures about Market Risk
Financial Statements and Supplementary Data
Change in and Disagreements with Accountants on Accounting and Financial Disclosure
Controls and Procedures
Other Information

Item 10.
Item 11.
Item 12.

Directors, Executive Officers and Corporate Governance
Executive Compensation
Security Ownership of Certain Beneficial Owners and Management and Related 

Shareholder Matters

Item 13.
Item 14.

Certain Relationships and Related Transactions and Director Independence
Principal Accounting Fees and Services

Item 15.

Exhibits and Financial Statement Schedules

4
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22
22
22
22

23
25
26
38
42
76
76
78

78
78

78
78
78

79

82

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CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

Certain information included or incorporated herein by reference in this report may be deemed to be “forward-looking 

statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements may 
include, but are not limited to, statements relating to our objectives, plans and strategies. All statements (other than statements 
of historical fact) that address activities, events or developments that we intend, expect, project, believe or anticipate will or 
may occur in the future are forward-looking statements. These statements are often characterized by terminology such as 
“believe,” “hope,” “may,” “anticipate,” “should,” “intend,” “plan,” “will,” “expect,” “estimate,” “project,” “positioned,” 
“strategy” and similar expressions, and are based on assumptions and assessments made in light of our experience and 
perception of historical trends, current conditions, expected future developments and other factors we believe to be appropriate. 
For example, information appearing under “Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” includes forward-looking statements. Forward-looking statements are not guarantees of future performance and are 
subject to risks and uncertainties. Important factors that could cause actual results, developments and business decisions to 
differ materially from forward-looking statements are more fully described in this report, including the risks set forth under 
“Risk Factors” in Item 1A, but include the following:

•

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•
•
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•

•
•

•
•
•
•
•
•
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•
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laws and regulations regarding direct selling may prohibit or restrict our ability to sell our products in some markets or 
require us to make changes to our business model in some markets;
extensive government regulations to which the Company's products, business practices and manufacturing activities 
are subject;
legal challenges to the Company's direct selling program or to the classification of its independent distributors;
impact of anti-bribery laws, including the U.S. Foreign Corrupt Practices Act;
the Company’s ability to attract and retain independent distributors;
the loss of one or more key independent distributors who have a significant sales network;
the Company’s joint venture for operations in China with Fosun Industrial Co., Ltd.;
registration of products for sale in foreign markets, or difficulty or increased cost of importing products into foreign 
markets;
cybersecurity threats and exposure to data loss;
the storage, processing, and use of data, some of which contain personal information, are subject to complex and 
evolving privacy and data protection laws and regulations;
reliance on information technology infrastructure;
the effect of fluctuating foreign exchange rates;
liabilities and obligations arising from improper activity by the Company’s independent distributors;
failure of the Company’s independent distributors to comply with advertising laws;
changes to the Company’s independent distributor compensation plans;
geopolitical issues and conflicts;
we may be adversely affected by the recent coronavirus outbreak;
negative consequences resulting from difficult economic conditions, including the availability of liquidity or the 
willingness of the Company’s customers to purchase products;
risks associated with the manufacturing of the Company's products;
uncertainties relating to the application of transfer pricing, duties, value-added taxes, and other tax regulations, and 
changes thereto;
changes in tax laws, treaties or regulations, or their interpretation;
actions on trade relations by the U.S. and foreign governments;
product liability claims; 
the sufficiency of trademarks and other intellectual property rights; and
our cannabidiol (CBD) product line is subject to varying, rapidly changing laws, regulations, and rules.

All forward-looking statements speak only as of the date of this report and are expressly qualified in their entirety by the 

cautionary statements included in or incorporated by reference into this report. Except as is required by law, we expressly 
disclaims any obligation to publicly release any revisions to forward-looking statements to reflect events after the date of this 
report. Throughout this report, we refer to Nature’s Sunshine Products, Inc., together with our subsidiaries, as "we," "us," "our," 
"our Company" or “the Company.”

3

 
 
Table of Contents

Item 1. Business

The Company

PART 1

We are a natural health and wellness company primarily engaged in the manufacturing and direct selling of nutritional 
and personal care products. We are a Utah corporation formed in 1976 with our principal place of business in Lehi, Utah, and 
sell our products to a sales force of independent distributors who use the products themselves or resells them to consumers.

Business Segments

We have four business segments (Asia, Europe, North America, and Latin America and Other) based primarily upon the 

geographic region where each segment operates, as well as the internal organization of our officers and their responsibilities. 
Each of the geographic segments operate under the Nature’s Sunshine Products and Synergy® WorldWide brands. The Latin 
America and Other segment includes our wholesale business in which we sell products to various locally-managed entities 
independent of the Company that we have granted distribution rights for the relevant market.

Prior to 2019, our operating segments were based on brand, customer base, geographical operations with three operating 
business segments under the Nature’s Sunshine Products brand (NSP Americas; NSP Russia, Central and Eastern Europe; and 
NSP China), and one operating business segment under the Synergy® WorldWide brand.

During the second quarter of 2019, we realigned into geographic focused operating business segments across brands to 

further align regional strategies and drive synergies in product, organizational and go-to-market strategies in local markets. Our 
internal reporting structure was reorganized to support the new reporting segments and the chief operating decision maker now 
reviews the operating results of the four segments utilizing a geographic focused format. The presentation of the comparative 
information has been recast to conform to the 2019 presentation.

Product Categories

Our line of over 700 products includes several different product classifications, such as immune, cardiovascular, 
digestive, personal care, weight management and other general health products. We purchase herbs and other raw materials in 
bulk, and after rigorous quality control testing, we formulate, encapsulate, tablet or concentrate them, label and package them 
for shipment. Most of our products are manufactured at our facility in Spanish Fork, Utah. Contract manufacturers produce 
some of our products in accordance with our specifications and standards. We have implemented stringent quality control 
procedures to verify that our contract manufacturers have complied with our specifications and standards.

Presented below are the U.S. dollar amounts and associated revenue percentages from the sale of general health, 
immune, cardiovascular, digestive, personal care and weight management products for the years ended December 31, 2019 and 
2018, by business segment. This table should be read in conjunction with the information presented in the section entitled 
“Management’s Discussion and Analysis of Financial Condition and Results of Operations,” which discusses the factors 
impacting revenue trends and the costs associated with generating the aggregate revenue presented (in thousands).

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Table of Contents

Year Ended December 31,

Asia

General health

Immune

Cardiovascular

Digestive

Personal care

Weight management

Total Asia

Europe

General health

Immune

Cardiovascular

Digestive

Personal care

Weight management

Total Europe

North America

General health

Immune

Cardiovascular

Digestive

Personal care

Weight management

Total North America

Latin America and Other

General health

Immune
Cardiovascular

Digestive
Personal care

Weight management

Total Latin America and Other

Consolidated:

General health

Immune

Cardiovascular

Digestive

Personal care

Weight management

Total Consolidated

2019

2018

$

37,795

27.3 % $

32,519

23.4 %

940

44,541

24,434

13,753

17,073

0.7

32.2

17.6

9.9

12.3

3,086

49,210

24,015

10,286

19,915

2.2

35.4

17.3

7.4

14.3

138,536

100.0

139,031

100.0

$

22,469

35.9 % $

20,932

37.2 %

5,130

10,672

14,456

7,463

2,333

8.2

17.1

23.1

11.9

3.7

62,523

100.0

59,847

15,341

18,750

33,077

6,170

4,978

43.3 % $

11.1

13.6

23.9

4.5

3.6

3,775

11,307

12,478

5,253

2,569

56,314

62,519

16,202

19,518

33,925

5,751

6,349

6.7

20.1

22.2

9.3

4.6

100.0

43.3 %

11.2

13.5

23.5

4.0

4.4

138,163

100.0

144,264

100.0

6,919

2,453
1,446

10,258
1,056

861

30.1 % $

10.7
6.3

44.6
4.6

3.7

22,993

100.0

7,584

2,565
1,427

11,360
1,214

1,051

25,201

30.1 %

10.2
5.7

45.1
4.8

4.2

100.0

$

$

$

127,030

35.1 % $

123,554

33.9 %

23,864

75,409

82,225

28,442

25,245

6.6

20.8

22.7

7.9

7.0

25,628

81,462

81,778

22,504

29,884

7.0

22.3

22.4

6.2

8.2

$

362,215

100.0

$

364,810

100.0

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The following table summarizes the Company's product lines by category:

Category
General health

Description
We distribute a wide selection of general health products. The general health line is a combination 
of assorted health products related to blood sugar support, bone health, cellular health, cognitive 
function, joint health, mood, sexual health, sleep, sports and energy, and vision.

Immune

We distribute immune products. The immune line has been designed to offer products that support 
and strengthen the human immune system.

Cardiovascular

We distribute cardiovascular products. The cardiovascular line has been designed to offer products 
that combine a variety of superior heart health ingredients to give the cardiovascular system 
optimum support.

Digestive

We distribute digestive products. The digestive line has been designed to offer products that 
regulate intestinal and digestive functions in support of the human digestive system.

Personal care

We distribute a variety of personal care products for external use, including oils and lotions, aloe 
vera gel, herbal shampoo, herbal skin treatment, toothpaste and skin cleanser.

Weight 
management

We distribute a variety of weight management products. The weight management line has been 
designed to simplify the weight management process by providing healthy meal replacements and 
products that increase caloric burn rate.

Distribution and Marketing

We distribute our products to consumers through an independent sales force comprised of independent distributors, 
known as Managers and Distributors. Our independent distributors market our products to customers through direct selling 
techniques and sponsor other independent distributors who also market our products to customers. We seek to motivate and 
provide incentives to our independent distributors by offering high quality products and providing independent distributors with 
product support, training seminars, sales conventions, travel programs and financial incentives.

Products sold in the United States are shipped directly from our manufacturing and warehouse facilities located in 

Spanish Fork, Utah, as well as from our regional warehouses located in Georgia, Ohio and Texas. Many of our international 
operations maintain warehouse facilities and inventory to supply their independent Managers, Distributors and customers. 
However, in foreign markets where we do not maintain warehouse facilities, we have contracted with third-parties to distribute 
our products and provide support services to our independent sales force of independent Managers and Distributors.

As of December 31, 2019, we had approximately 242,700 "active independent Distributors and customers" (as defined 
below). A person who joins our independent sales force begins as an independent Distributor. Many independent Distributors 
sell our products on a part-time basis to friends or associates or use the products themselves. An independent Distributor may 
earn Manager status by attaining certain product sales levels. As of December 31, 2019, we had approximately 13,200 "active 
independent Managers" (as defined below) worldwide. In many of our markets, our independent Managers and Distributors are 
primarily retailers of our products, including practitioners, proprietors of retail stores and other health and wellness specialists.

In the United States, we generally sell our products on a cash or credit card basis. From time to time, our U.S. operations 

extend short-term credit associated with product promotions. For certain of our international operations, we use independent 
distribution centers and offer credit terms that are generally consistent with industry standards within each respective country.

We pay sales commissions, or “volume incentives” to our independent Managers and Distributors based upon their own 

product sales and the product sales of their sales organization. As an exception, in NSP China, we do not pay volume 
incentives; rather, we pay independent service fees, which are included in selling, general and administrative expense. These 
volume incentives are recorded as an expense in the year earned. The amounts of volume incentives that we expensed during 
the years ended December 31, 2019 and 2018, are set forth in our Consolidated Financial Statements in Item 8 of this report. In 
addition to the opportunity to receive volume incentives, independent Managers who attain certain levels of monthly product 

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sales are eligible for additional incentive programs including automobile allowances, sales convention privileges and travel 
awards.

Distributor Information

Our revenue is highly dependent upon the number and productivity of our independent Managers and 

Distributors. Growth in sales volume requires an increase in the productivity and/or growth in the total number of independent 
Managers and Distributors.

Within the Company, there are a number of different distributor compensation plans and qualifications, which generate 
active independent Managers and Distributors with different sales values in our different business segments. Within Synergy 
WorldWide, the sales qualifications required for active independent Managers and Distributors varies by market according to 
local economic factors. As sales grow in markets with higher qualification values, and decline in those with lower qualification 
values, the resultant mix change influences the active counts for independent Managers and Distributors. As a result, from time-
to-time, changes in overall active counts for independent Managers and Distributors may not be indicative of actual sales trends 
for the segment.

In China, we do not sell our products through Managers and Distributors, but rather through independent service 

providers who are compensated for marketing, sales support, and other services.

The following table provides information concerning the number of total independent Managers, Distributors and 

customers by segment, as of the dates indicated.

Total Managers, Distributors and Customers by Segment as of December 31,

Asia

Europe

North America

Latin America and Other

Total

2019

2018

Distributors
& Customers

Managers

Distributors
& Customers

Managers

91,300

187,200

162,200

67,200

507,900

3,000

4,800

4,300

1,100

13,200

83,200

164,800

164,400

62,900

475,300

3,000

4,000

4,500

1,100

12,600

“Total Managers” includes independent Managers under our various compensation plans that have achieved and 

maintained specified and personal groups sale volumes as of the dates indicated. To maintain Manager status, an individual 
must continue to meet certain product sales volume levels. As such, all Managers are considered to be “Active Managers”.

“Total Distributors and customers” includes our independent Distributors and customers who have purchased products 

directly from the Company for resale and/or personal consumption during the previous twelve months ended as of the dates 
indicated. This includes independent Manager, Distributor and customer accounts that may have become inactive since such 
respective dates.

The following table provides information concerning the number of active independent Managers and active independent 

Distributors and customers by segment, as of the dates indicated.

Active Distributors and Customers by Segment as of December 31,

Asia

Europe
North America
Latin America and Other

Total

2019

2018

Distributors
& Customers

Managers

Distributors
& Customers

Managers

40,300

99,700

73,600

29,100

3,000

4,800

4,300

1,100

38,600

83,800

75,700

26,800

3,000

4,000

4,500

1,100

242,700

13,200

224,900

12,600

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“Active Distributors and customers” includes our independent Distributors and customers who have purchased products 

directly from the Company for resale and/or personal consumption during the previous three months ended as of the dates 
indicated.

The following tables provide information concerning the number of new independent Managers, Distributors and 

customers by segment, for the years indicated.

New Managers, Distributors and Customers by Segment for the year ended December 31, 

Asia

Europe

North America

Latin America and Other

Total

2019

2018

Distributors
& Customers

Managers

Distributors
& Customers

Managers

64,400

77,500

66,600

33,400

241,900

2,500

1,300

1,800

500

6,100

58,100

58,400

59,900

24,700

201,100

2,800

900

1,500

500

5,700

“New Managers” includes independent Managers under our various compensation plans that first achieved the rank of 

Manager during the previous twelve months ended as of the dates indicated.

“New Distributors and Customers” include our independent Distributors and customers who have made their initial 
product purchase directly from the Company for resale and/or personal consumption during the previous twelve months ended 
as of the dates indicated.

Source and Availability of Raw Materials

Raw materials used in the manufacture of our products are generally available from a number of suppliers. To date, we 
have not experienced any major difficulty in obtaining and maintaining adequate sources of raw materials supply. We attempt 
to ensure the availability of many of our raw materials by contracting, in advance, for our annual requirements. In the past, we 
have been able to find alternative sources of raw materials when needed. Although there can be no assurance that we will be 
successful in locating such sources of supply in the future, we believe that we will be able to do so.

Trademarks and Trade Names

We have obtained trademark registrations for Nature’s Sunshine®, and the landscape logo for all of our Nature’s 
Sunshine Products product lines. We have also obtained trademark registrations for Synergy Worldwide® for all of our 
Synergy WorldWide product lines. We hold trademark registrations in the United States and in many other countries. Our 
customers’ recognition and association of our brands and trademarks with quality is an important element of our operating 
strategy.

The duration of our trademark registrations is generally between 10 and 20 years, depending on the country in which the 
marks are registered, and can be renewed. The scope and duration of our intellectual property protection varies throughout the 
world by jurisdiction and by individual product.

Seasonality

We operate in several regions around the world and, as a result, are affected by seasonal factors and trends such as 

weather changes, holidays and cultural traditions and vacation patterns throughout the world. For instance, in North America 
and Europe we typically experience a decrease in activity during the third quarter due to the summer vacation season, while we 
experience a decrease in activity in many of our Asia Pacific markets during the first quarter due to cultural events such as the 
Lunar New Year. As a result, there is some seasonality to our revenues and expenses reflected in our reported quarterly results. 
Generally, reductions in one region of the world due to seasonality are offset by increases in another, minimizing the impact on 
our reported consolidated revenues. Changes in the relative size of our revenues in one region of the world compared to another 
could cause seasonality to more significantly affect our reported quarterly results.

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Inventories

In order to provide a high level of product availability to our independent Managers, Distributors, and customers, we 

maintain considerable inventory of raw materials in the United States and of finished goods in most countries in which we sell 
our products. Due to different regulatory requirements across the countries in which we sell our products, our finished goods 
inventories have product labels and sometimes product formulations specific for each country. Our inventories are subject to 
obsolescence due to finite shelf lives.

Dependence upon Distributors

A significant amount of our revenue in some of our markets is dependent on only a few independent distributors and 
their extensive sales networks. The loss of one or more of these independent distributors who, together with their extensive 
sales network generate a significant amount of our revenue, could have a material adverse effect on the results of operations and 
financial condition on one or more of our business segments.

Backlog

We typically ship orders for our products within 24 hours after receipt of payment. As a result, we have not historically 

experienced significant backlogs due to our high level of product availability as discussed above.

Competition

Our products are sold in competition with other companies, some of which have greater sales volumes and financial 
resources than we do, and sell brands that are, through advertising and promotions, better known to consumers. We compete in 
the nutritional and personal care industry against companies that sell through retail stores, as well as against other direct selling 
companies. For example, we compete against manufacturers and retailers of nutritional and personal care products, which are 
distributed through supermarkets, drug stores, health food stores, vitamin outlets, discount stores, and mass market retailers, 
among others. We compete for product sales and independent distributors with many other direct selling companies, including 
Herbalife, LifeVantage, Nu Skin and USANA, among others. We believe that the principal components of competition in the 
direct selling of nutritional and personal care products are distributor expertise and service, product quality and differentiation, 
price and brand recognition. In addition, we rely on our independent Managers and Distributors to compete effectively in the 
direct selling markets, and our ability to attract and retain independent Managers and Distributors depends on various factors, 
including the training, quality product offerings and financial incentives for the independent Managers and Distributors.

Research and Development

We conduct research at our research center, known as the Hughes Center for Research and Innovation, a state of the art 

research and development facility located at our corporate offices in Lehi, Utah. Our principal emphasis in our research and 
development activities is clinical research in the support of the development of new products and the enhancement of existing 
products. 

Compliance with Environmental Laws and Regulations

The nature of our business has not required any material capital expenditures to comply with federal, state or local 

provisions enacted or adopted regulating the discharge of materials into the environment. No material capital expenditures to 
meet such provisions are anticipated. Such regulatory provisions did not have a material effect upon our results of operations or 
competitive position in 2019.

Regulation

General

In both the United States and foreign markets, we are affected by extensive laws, governmental regulations, 

administrative determinations and guidance, court decisions and similar constraints (collectively “Regulations”). Such 
Regulations exist at the federal, state or local levels in the United States and at all levels of government in foreign jurisdictions, 
including Regulations pertaining to: (1) the formulation, manufacturing, packaging, labeling, distribution, importation, sale and 
storage of our products; (2) product and earnings claims and advertising, including direct claims and advertising by us, as well 
as claims and advertising by independent distributors, for which we may be held responsible; (3) our direct selling program; 
(4) transfer pricing and similar regulations that affect the level of U.S. and foreign taxable income and customs duties; 

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(5) taxation of our independent distributors (which in some instances may impose an obligation on us to collect the taxes and 
maintain appropriate records); and (6) currency exchange and repatriation.

Products

The formulation, manufacturing, packaging, labeling, advertising, distribution and sale of each of our major product 
groups are subject to regulation by one or more governmental agencies in the United States and in other countries. In the United 
States, the Food and Drug Administration (“FDA”) regulates our products under the Federal Food, Drug and Cosmetic Act, as 
amended and the regulations promulgated thereunder (“FDCA”). The FDCA defines the terms “food” and “dietary supplement” 
and sets forth various conditions that, unless complied with, may constitute adulteration or misbranding of such products. The 
FDCA has been amended several times with respect to dietary supplements, including amendments by the Nutrition Labeling 
and Education Act of 1990 (“NLEA”) and the Dietary Supplement Health and Education Act of 1994, as amended, and the 
regulations promulgated thereunder (“DSHEA”).

FDA regulations relating specifically to foods and dietary supplements for human use are set forth in Title 21 of the 
Code of Federal Regulations. These regulations include basic labeling requirements for both foods and dietary supplements. In 
May 2016, the FDA announced new labeling requirements to reflect recently available scientific information. The new label 
requirements are intended to make it easier for consumers to make informed choices. As of December 31, 2019, we were in 
compliance with the new labeling requirements. Additionally, FDA regulations require us to meet relevant good manufacturing 
practice regulations relating to, among other things, the preparation, packaging and storage of our food and dietary 
supplements.

FDA rules impose requirements on the manufacture, packaging, labeling, holding, and distribution of dietary supplement 
products. For example, it requires that companies establish written procedures governing areas such as: (1) personnel, (2) plant 
and equipment cleanliness, (3) production controls, (4) laboratory operations, (5) packaging and labeling, (6) distribution, 
(7) product returns, and (8) complaint handling. The FDA also requires identity testing of all incoming dietary ingredients 
unless a company successfully petitions for an exemption from this testing requirement in accordance with the regulations. The 
current good manufacturing practices are designed to ensure that dietary supplements and dietary ingredients are not adulterated 
with contaminants or impurities, and are labeled to accurately reflect the active ingredients and other ingredients in the 
products. Ingredient identification requirements, which require us to confirm the levels, identity and potency of ingredients 
listed on our product labels within a narrow range, are particularly burdensome and difficult for us with respect to our product 
formulations, which contain many different ingredients.

In some countries we are, or regulators may assert that we are, responsible for the conduct of our independent 

distributors, and regulations applicable to the activities of our independent Managers and Distributors also affect our business. 
In these countries, regulators may request or require that we take steps to ensure that our independent distributors comply with 
regulations. The types of regulated conduct include: (1) representations concerning our products; (2) earnings representations 
made by us and/or our independent distributors; (3) public media advertisements, which in foreign markets may require prior 
approval by regulators; (4) sales of products in markets in which the products have not been approved, licensed, registered or 
certified for sale; and (5) classification by government agencies of our independent distributors as our employees.

In some markets, it is possible that improper product claims by our independent Managers and Distributors could result 
in our products being reviewed by regulatory authorities and, as a result, being classified or placed into another category as to 
which stricter regulations are applicable. In addition, we might be required to make labeling changes.

We are unable to predict the nature of any future regulations, nor can we predict what effect additional governmental 

regulations or administrative orders, when and if promulgated, would have on our business in the future. They could, however, 
require: (1) reformulation of some products not capable of being reformulated; (2) imposition of additional record keeping 
requirements; (3) expanded documentation of the properties of some products; (4) expanded or different labeling; (5) additional 
or different scientific substantiation regarding product ingredients, safety or usefulness; and/or (6) additional distributor 
compliance surveillance and enforcement action by us. Any or all of these requirements could have a material adverse effect on 
our results of operations and financial condition.

In foreign markets, prior to commencing operations and prior to making or permitting sales of our products in the 
market, we may be required to obtain an approval, license, registration or certification from the country’s ministry of health or 
comparable agency. Prior to entering a new market in which a formal approval, license, registration or certificate is required, we 
work extensively with local authorities to obtain the requisite approvals. We must also comply with product labeling and 
packaging regulations that vary from country to country. Our failure to comply with these regulations can result in a product 
being removed from sale in a particular market, either temporarily or permanently.

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Direct Selling

Our business practices and products are also regulated by the following United States governmental entities: the Federal 

Trade Commission (“FTC”), Consumer Product Safety Commission (“CPSC”), Department of Agriculture (“USDA”) and 
Environmental Protection Agency (“EPA”). Our activities, including our direct selling distribution activities, are also regulated 
by various agencies of the states, localities and foreign countries in which our products are sold.

The FTC, which exercises jurisdiction over the advertising of all of our products in the United States, has in the past 

several years instituted enforcement actions against several dietary supplement and food companies and against manufacturers 
of weight loss products generally for false and misleading advertising of some of their products. The FTC closely scrutinizes 
the use of testimonials, the role of expert endorsers and product clinical studies. The FTC has in recent years investigated and 
taken enforcement action against direct selling companies for misleading representations relating to the earnings potential of an 
independent distributor within a company's compensation plan, as well as appropriateness of the compensation plans 
themselves. For example, in 2015, the FTC initiated an enforcement action against a direct selling company, alleging an illegal 
business model and improper earnings claims, which the FTC and the direct selling company settled in September 2016, by 
entering into a stipulated order. In July 2016, the FTC entered into a settlement agreement with another direct selling company, 
which required the particular direct selling company to restructure its U.S. business operations to settle charges relating to 
deceptive advertising, misrepresentation and an illegal business model. The settlement of each of these cases required the direct 
selling company involved to, among other things, pay a significant fine, revise its compensation plan to comply with 
restrictions on how it can compensate its independent distributors and change its marketing practices to avoid misleading 
income, earning and other representations. We cannot be sure that the FTC, or comparable foreign agencies, will not question 
our advertising or other operations in the future.

Transfer Pricing

In many countries, including the United States, we are subject to transfer pricing and other tax regulations designed to 

ensure that appropriate levels of income are reported as earned by our U.S. or local entities and are taxed accordingly. In 
addition, our operations are subject to regulations designed to ensure that appropriate levels of customs duties are assessed on 
the importation of our products.

Although we believe that we are in substantial compliance with all applicable regulations and restrictions, we are subject 
to the risk that governmental authorities could audit our transfer pricing and related practices and assert that additional taxes are 
owed.

In the event that the audits or assessments are concluded adversely to us, we may or may not be able to offset or mitigate 

the consolidated effect of foreign income tax assessments through the use of U.S. foreign tax credits. Because the laws and 
regulations governing U.S. foreign tax credits are complex and subject to periodic legislative amendment, we cannot be sure 
that we would in fact be able to take advantage of any foreign tax credits in the future.

Other Regulations

We are also subject to a variety of other regulations in various foreign markets, including regulations pertaining to social 

security assessments, employment and severance pay requirements, import/export regulations and antitrust issues. As an 
example, in many markets, we are substantially restricted in the amount and types of rules and termination criteria that we can 
impose on our independent distributors without having to pay social security assessments on behalf of the independent 
distributors and without incurring severance obligations to terminated independent distributors. In some countries, we may be 
subject to these obligations in any event.

Our failure to comply with these regulations could have a material adverse effect on our results of operations and 

financial condition in a particular market or in general. Assertions that we failed to comply with regulations or the effect of 
adverse regulations in one market could adversely affect us in other markets as well, by causing increased regulatory scrutiny in 
those other markets or as a result of the negative publicity generated in those other markets.

Compliance

In order to comply with regulations that apply to both us and our independent distributors, we conduct research into the 
applicable regulatory framework prior to entering any new market to identify all necessary licenses, registrations and approvals 
and applicable limitations on our operations in that market. Typically, we conduct this research with the assistance of local legal 

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counsel and other representatives. We devote substantial resources to obtaining the necessary licenses, registrations and 
approvals and bringing our operations into compliance with the applicable limitations. We also research laws applicable to 
independent distributor operations and revise or alter our distributor manuals and other training materials and programs to 
provide independent distributors with guidelines for operating a business, selling and distributing our products and similar 
matters, as required by applicable regulations in each market. We are unable to monitor our independent distributors effectively 
to ensure that they refrain from distributing our products in countries where we have not commenced operations.

In addition, regulations in existing and new markets often are ambiguous and subject to considerable interpretive and 

enforcement discretion by the responsible regulators. Moreover, even when we believe that we and our independent distributors 
are initially in compliance with all applicable regulations, new regulations regularly are being added and the interpretation of 
existing regulations is subject to change. Further, the content and impact of regulations to which we are subject may be 
influenced by public attention directed at us, our products or our direct selling program, so that extensive adverse publicity 
about our products or our direct selling program may result in increased regulatory scrutiny.

It is an ongoing part of our business to anticipate and respond to new and changing regulations and to make 

corresponding changes in our operations to the extent practicable. Although we devote considerable resources to maintaining 
our compliance with regulatory constraints in each of our markets, we cannot be sure that (1) we would be found to be in full 
compliance with applicable regulations in all of our markets at any given time or (2) the regulatory authorities in one or more 
markets will not assert, either retroactively or prospectively or both, that our operations are not in full compliance. These 
assertions or the effect of adverse regulations in one market could negatively affect us in other markets as well, by causing 
increased regulatory scrutiny in those other markets or as a result of the negative publicity generated in those other markets. 
These assertions could have a material adverse effect on our results of operations and financial condition in a particular market 
or in general. Furthermore, depending upon the severity of regulatory changes in a particular market and the changes in our 
operations that would be necessitated to maintain compliance, these changes could result in us experiencing a material 
reduction in revenue in the market or determining to exit the market altogether. In this event, we would attempt to devote the 
resources previously devoted to such market to a new market or markets or other existing markets. However, we cannot be sure 
that this transition would not have a material adverse effect on our business, results of operations, and financial condition either 
in the short or long-term.

To further mitigate any compliance risk, a Compliance Committee of the Board of Directors (the "Compliance 
Committee") was created in 2014. The purpose of the Compliance Committee is to oversee our efforts with respect to 
operational compliance. “Operational Compliance” is defined by the Compliance Committee's charter to include: distributor 
compliance and direct selling best practices; employee compliance, including code of conduct and other mandated trainings; 
product and product distribution regulatory compliance, including adherence to FTC, FDA and other similar regulatory bodies’ 
mandates; compliance with data protection regulations; and non-financial, whistleblower reports. For avoidance of doubt, 
"Operational Compliance" does not include adherence to the U.S. Foreign Corrupt Practices Act (the "FCPA"), which is the 
responsibility of the Audit Committee.

Employees

We employed 834 individuals as of December 31, 2019. We believe that our relations with our employees are 

satisfactory.

Available Information

Our principal executive office is located at 2901 West Blue Grass Blvd., Suite 100, Lehi, Utah 84043. Our telephone 
number is (801) 341-7900 and our Internet website address is www.natr.com. We make available, free of charge on our website, 
our Annual Reports on Form 10-K, our Quarterly Reports on Form 10-Q, our Current Reports on Form 8-K, and amendments 
to those reports, filed or furnished pursuant to Section 13(a) or Section 15(d) of the Securities Exchange Act of 1934, as 
amended (the “Exchange Act”) as soon as practicable after electronically filing these documents with, or furnish them to, the 
Securities and Exchange Commission (the “SEC”). The SEC also maintains an Internet website that contains reports, and other 
information regarding issuers that file electronically with the SEC at www.sec.gov. We also make available, free of charge on 
our website, our Code of Conduct Policy and the charters of our Audit Committee, Governance Committee, Compensation 
Committee and Compliance Committee.

Item 1A. Risk Factors

You should carefully consider the following risks in evaluating us and our business. The risks described below are the 
risks that we currently believe are material to our business. However, additional risks not presently known to us, or risks that 

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we currently believe are not material, may also impair our business operations. You should also refer to the other information 
set forth in this report, including the information set forth in “Business” and “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” as well as in our consolidated financial statements and the related notes. Our 
business prospects, financial condition or results of operations could be adversely affected by any of the following risks. If we 
are adversely affected by such risks, the market price of our common stock could decline.

Laws and regulations regarding direct selling may prohibit or restrict our ability to sell our products in some markets or 
require us to make changes to our business model in some markets.

Direct selling companies are subject to laws and regulations by various government agencies throughout the world. 
These laws and regulations are generally intended to prevent fraudulent or deceptive practices and to ensure that sales are made 
to consumers of the products, and that compensation is based primarily upon bone fide sale of products to consumers and not 
primarily upon the recruitment of other persons as participants in the compensation program. Regulations in some countries in 
which we operate, including South Korea and China, limit the amount of compensation we can pay to our independent 
distributors. Failure to comply with these laws and regulations could result in significant penalties, which could have a material 
adverse effect on our results of operations and financial condition. Violations could result from misconduct by an independent 
distributor, ambiguity in statutes, changes or new laws and regulations affecting our business and court-related decisions.

The FTC in the United States, and similar government agencies in foreign jurisdictions, periodically investigate and 

bring enforcement actions against direct selling companies based on alleged pyramid selling activity and/or false and 
misleading claims made by the direct selling company or its independent distributors. Direct selling companies that have been 
the subject of an FTC enforcement action have generally been required to make significant changes to their business model and 
pay significant monetary fines. Being the target of an investigation or enforcement action by the FTC in the United States, or a 
similar government agency in a foreign jurisdiction, could have a material adverse effect on our results of operations and 
financial condition.

In 2016, the FTC entered into a settlement with a multi-level marketing company, requiring the company to modify its 
business model, including basing sales compensation and qualification only on sales to retail and preferred customers and on 
purchases by a distributor for personal consumption within allowable limits. Although this settlement does not represent 
judicial precedent or a new FTC rule, the FTC has indicated that the industry should look at this settlement, and the principles 
underlying its specific measures, for guidance. If the requirements in this settlement lead to new industry standards or new 
rules, our business could be impacted and we may need to amend our global sales compensation plan. With a majority of our 
revenue in the United States coming from sales to retail customers, preferred customers, and distributors who have never 
sponsored other distributors, we believe that we can demonstrate consumer demand for our products, but we continue to 
monitor developments to assess whether we should make any changes to our business or global sales compensation plan. If we 
are required to make changes or if the FTC seeks to enforce similar measures in the industry, either through rulemaking or an 
enforcement action against our company, our business could be harmed.

Our products, business practices and manufacturing activities are subject to extensive government regulations and could be 
subject to additional laws and regulations.

The formulation, manufacturing, packaging, labeling, advertising, distribution and sales of each of our major product 
groups are subject to regulation by numerous domestic and foreign governmental agencies and authorities. In the U.S., these 
governmental agencies and authorities include the FDA, the FTC, the CPSC, the EPA, the USDA and state regulatory agencies. 
Generally, each international market in which we operate has regulatory agencies similar to the regulatory agencies in the U.S. 
In addition, each State in the United States has an attorneys general who is responsible for enforcing the laws of that State. 
Some states’ attorneys general have, from time to time, demonstrated a focus on the manufacture and sale of various dietary 
supplements. As a result of such focus, a states’ attorneys general could seek to take actions against us or other industry 
participants or amend applicable regulations in their State, which could have a material adverse effect on our results of 
operations and financial condition by causing us to incur additional costs to comply or cease selling one or more of our 
products. As the primary manufacturer of our own products, we are subject to FDA regulations on Good Manufacturing 
Practices ("GMP"), which require us to maintain good manufacturing processes, including ingredient identification, 
manufacturing controls and record keeping.

Ingredient identification requirements, which require us to confirm the levels, identity and potency of ingredients listed 

on our product labels within a narrow range, are particularly burdensome and difficult for us with respect to our product 
formulations, which contain many different ingredients. Compliance with these regulations has increased and may further 
increase the cost of manufacturing our products. Our results of operations and financial condition could be materially adversely 
affected if a regulatory authority makes a determination that we are not in compliance with ingredient identification 

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requirements. A finding of noncompliance may result in administrative warnings, penalties or actions impacting our ability to 
continue selling certain products. Failure to comply with ingredient identification requirements could also lead to private class 
action lawsuits which would be costly, disruptive and could have a material adverse effect on our results of operations and 
financial condition.

In the future, we may be subject to additional laws or regulations administered by the FDA or other federal, state, local 

or foreign regulatory authorities, the repeal or amendment of laws or regulations which we consider favorable and/or more 
stringent interpretations of current laws or regulations. Such changes could, among other things, require reformulation of 
certain products to meet new standards, cause us to recall or discontinue certain of our products, impose additional record-
keeping requirements, expand documentation of the properties of certain products and expand or alter labeling and/or scientific 
substantiation requirements. Any or all such requirements could increase our costs of operating the business and have a material 
adverse effect on our results of operations and financial condition.

The FTC and states' attorneys general have in the past instituted enforcement actions against dietary supplement and food 

companies and against manufacturers of weight loss products generally for false and misleading advertising of some of their 
products. The FTC and states' attorneys general from time to time have initiated investigations and enforcement actions against 
direct selling companies the FTC or states' attorneys general alleged operated a pyramid scheme. Although the FTC and states' 
attorneys general exercise a substantial degree of subjectivity in determining whether a company is operating a pyramid 
scheme, the FTC and states' attorneys general consider whether the compensation received by our independent distributors is 
based primarily on recruitment of other persons as participants in the compensation program and not on bona fide sales of 
products to consumers. The FTC and states' attorneys general have also initiated investigations and enforcement actions as a 
result of misleading representations relating to the earnings potential of independent distributors within a company’s 
compensation plan. Additionally, in recent years, private watchdog groups have increased their attention on companies in the 
dietary supplement and direct selling industries with allegations of false or misleading product and earnings claims. Such 
private watchdog groups actively monitor dietary supplement and direct selling companies and their independent distributors 
with the goal of encouraging the FTC and/or states' attorneys general to take enforcement action against practices they believe 
are misleading or illegal. We cannot be sure that the FTC or states' attorneys general, or comparable foreign agencies, will not 
question our advertising claims, or advertising claims made by our independent distributors, in the future. Additionally, 
plaintiffs’ lawyers have filed class action lawsuits against some of our competitors, which are often expensive to defend against. 
An enforcement action brought by a government agency, like the FTC in the United States, or a class action lawsuit, could 
adversely affect our reputation and potentially result in significant penalties and costs, either of which could have a material 
adverse effect on our results of operations and financial condition.

Our direct selling system could be challenged in one or more countries in which we do business.

Legal and regulatory requirements concerning the direct selling industry generally do not include "bright line" rules and 

are inherently fact-based and subject to interpretation. As a result, regulators and courts often have discretion in their 
application of these laws and regulations. The enforcement or interpretation of these laws and regulations by government 
agencies or courts can change from time to time. We periodically become aware of investigations and enforcement actions 
against other companies in the direct selling industry. An adverse ruling in an investigation or enforcement action involving a 
direct selling company could have a material adverse effect on our results of operations and financial condition if direct selling 
laws or anti-pyramid laws are interpreted more narrowly or in a manner that results in significant burdens or restrictions on 
direct selling companies.

We could also be subject to challenges by private parties in civil actions, including class action cases brought by 
plaintiffs’ lawyers. From time to time, we become aware of civil class actions brought against our competitors in the United 
States, which have resulted and may in the future result in adverse judgments and significant settlements. An adverse judgment 
or significant settlement from a civil class action lawsuit, brought against us, could have a material adverse effect on our results 
of operations and financial condition.

Government regulations in China are particularly demanding and the Chinese regulatory authorities exercise broad 
discretion in interpreting and apply regulations. As a result, the model we created specifically for China may not continue to be 
deemed compliant by national or local Chinese regulatory authorities if applicable regulations, or their interpretations, evolve in 
a manner that is adverse to us and our business model in China. In December 2018, the Chinese government took significant 
action against a Chinese direct selling company that it alleged was engaged in illegal activity, including false and misleading 
product and income related claims and other illegal pyramid activities. In January 2019, the Chinese government announced 
that it was initiating a period of heightened monitoring and enforcement of the dietary supplement and direct selling industries. 
During such period, additional dietary supplement and direct selling companies have been the subject of investigation and 
enforcement actions by the Chinese government. There can be no guarantee that the Chinese government’s on-going period of 

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heightened monitoring and enforcement will not have a material adverse impact on our result of operations and financial 
condition or that current or future interpretation and application of the existing and new regulations will not adversely impact 
our business in China, result in regulatory investigations or lead to fines or penalties, any of which could have a material 
adverse effect on our results of operations and financial condition.

We are subject to anti-bribery laws, including the U.S. Foreign Corrupt Practices Act ("FCPA").

We are subject to anti-bribery laws, including the FCPA, which generally prohibit companies and their intermediaries 
from making improper payments for the purpose of obtaining or retaining business as well as requiring companies and their 
intermediaries to maintain accurate books and records. In recent years, there has been a substantial increase in anti-bribery law 
enforcement activity by the Department of Justice ("DOJ") and the SEC relating to business operations within certain countries 
in which we operate, including China. For example, in recent years, U.S. based direct selling companies with operations in 
China have been the subject of investigations and enforcement actions, or in some cases have initiated their own internal 
investigation, relating to alleged violations of the FCPA.

Our policies mandate compliance with anti-bribery laws by our employees and agents, including the requirements to 

maintain accurate information and internal controls. However, we may be liable for actions of our employees and agents, even 
if such actions are inconsistent with our policies. Being subject to an investigation by the DOJ or the SEC for an alleged 
violation of the FCPA could cause us to incur significant expenses and distractions that could adversely affect our business. 
Violations of the FCPA, or a similar anti-bribery law, may result in criminal or civil sanctions, including contract cancellations 
or debarment, and loss of reputation, which could have a material adverse effect on our results of operations and financial 
condition.

We may be unable to attract and retain independent distributors.

As a direct selling company, our revenue depends primarily on the number and productivity of our independent 
distributors. We, like most direct selling companies, experience high levels of turnover among our independent distributors 
from year to year, who may terminate their service at any time. Generally, we need to increase the productivity of our 
independent distributors and/or retain existing independent distributors and attract additional independent distributors to 
maintain and/or increase future sales.

Many factors may affect our ability to attract and retain independent distributors, including:

•
•
•
•
•
•
•

•

publicity regarding us, our products, our distribution channels or our competitors;
on-going motivation of our independent distributors;
the public’s perceptions about the value and efficacy of our products;
the public’s perceptions and acceptance of direct selling;
general and economic business conditions;
government regulations;
our compensation arrangements, including any changes thereto, training and support for our independent 
distributors; and
competition in attracting and retaining independent distributors.

Our results of operations and financial condition could be materially adversely affected if our independent distributors 

are unable to maintain their current levels of productivity and/or if we are unable to retain existing independent distributors and 
attract additional independent distributors in sufficient numbers to sustain future growth or to maintain present sales levels.

The loss of key independent distributors who have a significant sales networks could have a material adverse effect on our 
results of operations and financial condition.

A significant amount of our net sales, in some of our markets, is dependent on a few independent distributors and their 

extensive sales networks. The loss or inactivity of one of these independent distributors who, together with their extensive sales 
network, generate a significant amount of our net sales could have a material adverse effect on our results of operations and 
financial condition.

Our expansion in China is subject to risks associated with operating a joint venture.

On August 25, 2014, we completed a transaction with Shanghai Fosun Pharmaceutical (Group) Co., Ltd. (“Fosun 
Pharma”), which created a joint venture owned 80 percent by us and 20 percent by a wholly-owned subsidiary of Fosun 

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Pharma. Effective operation of the joint venture depends on good relations between us and Fosun Pharma, active synergies 
between the two companies and positive legal and regulatory recognition of the joint venture. Any disruption in relations, 
inability to work efficiently or disadvantageous treatment of the joint venture by the Chinese or other authorities could have a 
material adverse effect on our results of operations and financial condition. 

Difficulties in registering our products for sale in Mainland China could have a material adverse effect on our results of 
operations and financial condition.

Our registration of our products for sale in China is extremely time intensive. The requirements for obtaining product 
registrations and/or licenses involve extended periods of time that may delay us from offering products for sale or prevent us 
from launching new product initiatives in China on the same timelines as other markets around the world. For example, 
products marketed in China as “health foods” or for which certain claims are used are subject to “blue cap” or “blue hat” 
registrations, which involve extensive laboratory and clinical analysis by governmental authorities. This registration process can 
take anywhere from 18 months to 3 years, but may be substantially longer. We currently market both “health foods” and 
“general foods” in China. There is risk associated with the common practice in China of marketing a product as a “general 
food” while seeking “health food” classification. If government officials feel the categorization of products is inconsistent with 
product claims, ingredients or function, this could end or limit our ability to market such products in China and have a material 
adverse effect on our results of operations and financial condition.

If our business practices or policies or the actions of our sales force are deemed to be in violation of applicable local 
regulations regarding foreigners, then we could be sanctioned and/or required to change our business model, which could 
significantly harm our business.

Our sales force is required to comply with work authorization and other local legal requirements prior to working in a 

market. Some markets, including China, also prohibit or restrict participation of foreigners in direct selling activities. We have 
implemented policies that are designed to comply with these regulations and inform our sales force regarding the types of 
activities that are not permitted. However, we cannot assure that actions of our sales force will not violate local laws or 
regulations or our policies. If our business practices or policies or the actions of our sales force are deemed to be in violation of 
applicable regulations as they may be interpreted or enforced, then we could be sanctioned and/or required to change our 
business model, which could result in adverse publicity and significantly harm our business.

Cybersecurity risks and the failure to maintain the integrity of data could expose us to data loss, litigation and liability, 
which could adversely affect our results of operations and financial condition.

We collect and retain large volumes of data from employees and independent distributors, including credit card numbers 

and other personally identifiable information, for business purposes, including transactional and promotional purposes. Our 
various information technology systems enter, process, summarize and report such data. The integrity and protection of this 
data is critical to our business. We are subject to significant security and privacy regulations, as well as requirements imposed 
by the credit card industry. 

Similarly, a failure to adhere to the payment card industry’s data security standards could cause us to incur penalties 

from payment card associations, termination of our ability to accept credit or debit card payments, litigation and adverse 
publicity, any of which could have a material adverse effect on our business and financial condition.

Maintaining compliance with these evolving regulations and requirements could be difficult and may increase costs. In 

addition, a penetrated or compromised data system or the intentional, inadvertent or negligent release or disclosure of data 
could result in theft, loss or fraudulent or unlawful use of company, employee, distributor or guest data which could adversely 
affect our reputation, disrupt our operations, or result in remedial and other costs, fines or lawsuits, which could have a material 
adverse effect on our results of operations and financial condition. Although we take measures to protect the security, integrity 
and confidentiality of our data systems, we experience cyber attacks of varying degrees and types on a regular basis. Our 
infrastructure may be vulnerable to these attacks, and in some cases it could take time to discover them. Our security measures 
may also be breached due to employee error or malfeasance, system errors or otherwise. Additionally, outside parties may 
attempt to fraudulently induce employees, users, or customers to disclose sensitive information to gain access to our data or our 
users’ or customers’ data. Any such breach or unauthorized access could result in the unauthorized disclosure, misuse or loss of 
sensitive information and lead to significant legal and financial exposure, regulatory inquiries or investigations, loss of 
confidence by our sales force, disruption of our operations and damage to our reputation. These risks are heightened as we work 
with third-party partners and as our sales force uses social media, as the partners and social media platforms could be vulnerable 
to the same types of breaches.

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The storage, processing, and use of data, some of which contain personal information, are subject to complex and evolving 
privacy and data protection laws and regulations that could adversely affect our results of operation and financial condition.

Some data we store, process and use, contains personal information, which subjects us to a variety of privacy, rights of 

publicity, data protection, content, protection of minors, and consumer protection laws and regulations in the United States and 
other countries. These laws and regulations are evolving in both the United States and in other countries. Such laws and 
regulations may impose significant fines or penalties and can be particularly restrictive. The application and interpretation of 
these laws and regulations are often uncertain and could result in investigations, claims, changes to our business practices, 
increased cost of operations and declines in growth, retention or engagement, any of which could have a material adverse effect 
on our results of operations and financial condition.

While several proposals and discussions are before the United States federal government, a number of states have 
enacted laws or are considering the enactment of laws governing the release of credit card or other personal information 
received from consumers. For example, the California Consumer Privacy Act (“CCPA”), which came into effect January 1, 
2020, among other things, requires covered companies to provide new disclosures to California consumers, affords such 
consumers new abilities to opt-out of certain sales of personal information, and subjects companies to increased financial 
penalties and damages in the event of a data breach or other violation. There is debate around the CCPA and amendments are 
possible before its effective date. Additionally, the EU General Data Protection Regulation (“GDPR”), which came into effect 
on May 25, 2018, establishes requirements applicable to the processing of personal data, affords data protection rights to 
individuals, and imposes penalties for serious data breaches, including fines of up to 4% of our annual revenue. Individuals also 
have a right to compensation under both CCPA and GDPR for financial or non-financial losses. GDPR and CCPA have 
imposed additional responsibility and liability in relation to our processing of personal data in the EU and our collection, use 
and sharing of personal information of California residents. GDPR and CCPA have also required us to change our various 
policies and procedures in the EU and, if we are not compliant, could have a material adverse effect on our results of operations 
and financial condition. Another example is China’s new cybersecurity law. Foreign governments also may attempt to apply 
such laws extraterritorially or through treaties or other arrangements with U.S. governmental entities.

We cannot assure you that the privacy policies and other statements regarding our practices will be found sufficient to 

protect us from liability or adverse publicity relating to the privacy and security of personal information. Whether and how 
existing domestic and international privacy and consumer protection laws and regulations apply is still uncertain and may take 
years to resolve. If privacy laws and regulations are drafted or interpreted broadly, they could be deemed to apply to the 
technology we use and could restrict our information collection methods or decrease the utility of information we would be 
permitted to store, process or use. The costs of compliance with these and other laws or regulatory actions may prevent us from 
selling our products, or increase the costs of doing so, and may affect our ability to invest in or develop products. In addition, a 
determination by a court or government agency that any of our practices, or those of our distributors, do not meet these 
standards could result in liability or adverse publicity, which could have a material adverse effect on our results of operations 
and financial condition.

System failures could adversely affect our results of operations and financial condition.

Like many companies, our business is highly dependent upon our information technology infrastructure (websites, 
accounting and manufacturing applications, and product and customer information databases) to manage effectively and 
efficiently our operations, including order entry, customer billing, accurate tracking of purchases and volume incentives and 
managing accounting, finance and manufacturing operations. The occurrence of a natural disaster, security breach or other 
unanticipated problem could result in interruptions in our day-to-day operations that could adversely affect our business. A 
long-term failure or impairment of any of our information systems could have a material adverse effect on our results of 
operations and financial condition.

Currency exchange rate fluctuations could adversely affect our results of operation and financial condition.

In 2019, we recognized approximately 64.7 percent of our net sales in markets outside the United States, the majority of 
which were recognized in each market’s respective local currency. We purchase inventory from companies in foreign markets 
and in the United States, primarily in U.S. dollars. In preparing our financial statements, we translate net sales and expenses in 
foreign countries from their local currencies into U.S. dollars using average exchange rates. Because a majority of our sales are 
in foreign countries, exchange rate fluctuations may have a significant effect on net sales and earnings. Our reported earnings 
have in the past been, and are likely to continue to be, significantly affected by fluctuations in currency exchange rates, with net 
sales and earnings generally increasing with a weaker U.S. dollar and decreasing with a strengthening U.S. dollar.

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We could incur obligations resulting from the activities of our independent distributors.

We sell our products worldwide to a sales force of independent distributors who use the products themselves or resell 

them to customers. Independent distributors are not employees and operate their own business separate and apart from us. We 
may not be able to control aspects of their activities that may impact our business. If local laws and regulations, or the 
interpretation of locals laws and regulations, change and require us to treat our independent distributors as employees, or if our 
independent distributors are deemed by local regulatory authorities in one or more of the jurisdictions in which we operate to be 
our employees rather than independent contractors under existing laws and interpretations, we may be held responsible for a 
variety of obligations that are imposed upon employers relating to their employees, including employment related taxes and 
penalties, which could have a material adverse effect on our results of operations and financial condition. Our independent 
distributors also operate in jurisdictions where local legislation and governmental agencies require us to collect and remit taxes 
such as sales tax or value-added taxes. In addition, there is the possibility that some jurisdictions could seek to hold us 
responsible for false product or earnings potential related claims due to the actions of an independent distributor. If we were 
found to be responsible for any of these issues related to our independent distributors, it could have a material adverse effect on 
our results of operations and financial condition.

If our independent distributors fail to comply with advertising laws, it could adversely affect our results of operations and 
financial condition.

The advertisement of our products is subject to extensive regulations in most of the markets in which we do business, 

including the United States. Our independent distributors may fail to comply with such regulations governing the advertising of 
our products or business opportunity. In the U.S., our products are sold principally as dietary supplements and cosmetics and 
are subject to rigorous FDA regulations limiting the types of therapeutic claims that can be made relating to the products. The 
treatment or cure of disease, for example, is not a permitted claim for our products. In the U.S., the FTC and states' attorneys 
general are primarily responsible for providing consumer protection by, among other things, investigating and initiating 
enforcement actions against business practices it deems deceptive or fraudulent. The FTC and states' attorneys general have in 
recent years investigated and initiated enforcement actions against direct selling companies for misleading representations 
relating to the earnings potential of an independent distributor within a company's compensation plan. In recent years, private 
watchdog groups have increased their scrutiny of companies in the dietary supplement and direct selling industries with 
allegations of false or misleading product and earnings claims. Such private watchdog groups actively monitor companies and 
their independent distributors with the goal of encouraging the FTC or one or more states' attorneys general to take enforcement 
action against practices they believe are misleading or illegal. We cannot ensure that all marketing materials used by our 
independent distributors comply with applicable regulations, including bans on false and misleading product and earnings 
potential related claims. If our independent distributors fail to comply with these restrictions, then we could both be subjected to 
claims of false advertising, misrepresentation, significant financial penalties, costly mandatory product recalls and relabeling 
requirements, any of which could have a material adverse effect on our results of operations and financial condition.

We may be adversely affected by changes to our independent distributor compensation plans.

We modify components of our compensation plans from time to time to keep them competitive and attractive to existing 

and potential independent distributors, to address changing market dynamics, to provide incentives to our independent 
distributors that we believe will help grow our business, to conform to local regulations and to address other business related 
considerations. It is difficult to predict how such changes will be viewed by our independent distributors and whether such 
changes will achieve their desired results. Such changes could result in unintended or unforeseen negative economic and non-
economic consequences to our business, such as higher than anticipated costs or difficulty in attracting and retaining 
independent distributors, either of which could have a material adverse effect on our results of operations and financial 
condition.

Geopolitical issues, conflicts and other global events could adversely affect our results of operations and financial condition.

Because a substantial portion of our business is conducted outside of the United States, our business is subject to global 

political issues and conflicts. Such political issues and conflicts could have a material adverse effect on our results of operations 
and financial condition if they escalate in areas in which we do business. In addition, changes in and adverse actions by 
governments in foreign markets in which we do business could have a material adverse effect on our results of operations and 
financial condition.

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Our results of operations and financial condition for fiscal 2020 may be adversely affected by the recent coronavirus 
outbreak.

In December 2019, a novel strain of coronavirus was reported to have surfaced in Wuhan, China. The outbreak was 

initially concentrated in China, although numerous cases continue to be confirmed in other countries. Our results of operations 
could be adversely affected to the extent that coronavirus or any other epidemic harms the global economy, and particularly 
Asia. We may also experience impacts to certain of our customers and/or suppliers as a result of a health epidemic or other 
outbreak occurring in one or more of our markets. Further, our operations have and may further experience disruptions, such as 
temporary closure of our offices and/or those of our customers or suppliers and suspension of services, which may materially 
and adversely affect our business, financial condition and results of operations. The duration of the business disruption and 
related financial impact cannot be reasonably estimated at this time but may materially affect our Asia segment and 
consolidated results for the first quarter and fiscal year 2020. The extent to which the coronavirus impacts our results will 
depend on future developments, which are highly uncertain and cannot be predicted, including new information which may 
emerge concerning the severity of the coronavirus and the actions to contain the coronavirus or treat its impact, among others. 

Difficult economic conditions could adversely affect our results of operations and financial condition.

Consumer spending habits, including spending for our products, are affected by, among other things, prevailing 

economic conditions, levels of employment, fuel prices, salaries and wages, the availability of consumer credit, consumer 
confidence and consumer perception of economic conditions. Economic slowdowns in the markets in which we do business 
may adversely affect consumer spending habits and demand for our products, which may result in lower net sales in future 
periods. A prolonged global or regional economic downturn could have a material adverse effect on our results of operations 
and financial condition.

Our manufacturing activity is subject to certain risks.

We manufacture a significant portion of the products sold at our manufacturing facility located in Spanish Fork, Utah. As 

a result, we are dependent upon the uninterrupted and efficient operation of our manufacturing facility in Spanish Fork and our 
distribution facilities throughout the country. Our manufacturing facilities and distribution facilities are subject to the risk of 
catastrophic loss due to, among other things, earthquake, fire, flood, terrorism or other natural or man-made disasters, as well as 
occurrence of significant equipment failures. If any of these facilities were to experience a catastrophic loss, it would be 
expected to disrupt our operations and could have a material adverse effect on our results of operations and financial condition.

As the primary manufacturer of our own products, we are subject to FDA regulations on GMPs, which require us to 

maintain good manufacturing processes, including ingredient identification, manufacturing controls and record keeping. 
Compliance with these regulations has increased and may further increase our cost of manufacturing products. Our results of 
operations and financial condition could be materially adversely affected if regulatory authorities make determinations that we 
are not in compliance with FDA regulations on GMPs. A finding of noncompliance may result in administrative warnings, 
penalties or actions impacting our ability to continue selling certain products, which could have a material adverse effect on our 
results of operations and financial condition.

In addition, we contract with third-party manufacturers to produce some of our vitamins, mineral and other nutritional 

supplements, personal care products and certain other miscellaneous products in accordance with our specifications and 
standards. These contract manufacturers are subject to the same risks as our manufacturing facility as noted above. In addition, 
while we have implemented stringent quality control procedures to verify that our contract manufacturers comply with our 
specifications and standards, we do not have full control over their manufacturing activities. Significant delays and defects in 
our products resulting from the activities of our contract manufacturers may have a material adverse effect on our results of 
operations and financial condition.

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Taxation and transfer pricing could adversely affect our results of operations and financial condition.

We are subject to foreign tax and intercompany pricing laws, including those relating to the flow of funds between our 
U.S. parent company and our foreign subsidiaries. These pricing laws are designed to ensure that appropriate levels of income 
and expense are reported by our U.S. and foreign entities, and that they are taxed appropriately. Regulators in the United States 
and in foreign markets closely monitor our corporate structures, intercompany transactions, and how we effectuate 
intercompany fund transfers. Our effective tax rate could increase and our results of operations and financial condition could be 
materially adversely affected if regulators challenge our corporate structures, transfer pricing methodologies or intercompany 
transfers. We are eligible to receive foreign tax credits in the United States for certain foreign taxes actually paid abroad. In the 
event any audits or assessments are concluded adversely to us, we may not be able to offset the consolidated effect of foreign 
income tax assessments through the use of U.S. foreign tax credits. Because the laws and regulations governing U.S. foreign tax 
credits are complex and subject to periodic legislative amendment, we may not be able to take advantage of any foreign tax 
credits in the future. In addition, changes in the amount of our total and foreign source taxable income may also limit our ability 
to take advantage of foreign tax credits in the future. The various customs, exchange control and transfer pricing laws are 
continually changing, and are subject to the interpretation of governmental agencies.

We collect and remit value-added taxes and sales taxes in jurisdictions and states in which we have determined that 

nexus exists. Other states may claim, from time to time, that we have state-related activities constituting a sufficient nexus to 
require us to momentarily collect and remit value-added taxes and sales taxes in their state.

Despite our efforts to be aware of and to comply with such laws and changes to the interpretations thereof, we may not 

be able to continue to operate in compliance with such laws. We may need to adjust our operating procedures in response to 
these interpretational changes, and such changes could have a material adverse effect on our results of operations and financial 
condition.

Risks related to actions on trade by the U.S. and foreign governments could adversely affect our results of operations and 
financial condition.

In 2018 and 2019, there has been increasing rhetoric, in some cases coupled with legislative or executive action, from 

several U.S. and foreign leaders regarding the institution or future institution of tariffs against foreign imports of certain 
materials. U.S. and foreign leaders have also indicated an intent to renegotiate, modify or terminate international trade 
agreements or policies with foreign countries. It remains unclear what U.S. or foreign governments will or will not do with 
respect to tariffs, international trade agreements and policies. A trade war or other governmental action related to tariffs, 
international trade agreements or policies has the potential to adversely impact our business and/or the U.S. and global economy 
or certain sectors thereof and, thus, could have a material adverse effect on our results of operations and financial condition. 
Some tariffs, changes to international trade agreements and policy changes have been announced and are subject to a number of 
uncertainties as they are implemented, including future adjustments and changes in the countries excluded from such tariffs. 
While ultimate reaction of other countries, including individuals in each of these countries, and the impact of these tariffs or 
other actions on the United States, China, the global economy and our business, financial condition and results of operations, 
cannot be predicted at this time, the impact could be adverse.

Product liability claims could adversely affect our business.

As a manufacturer and distributor of products that are ingested, we could face product liability claims if, among other 

things, our products are alleged to result in injury to a consumer. We carry product liability insurance coverage; however, such 
insurance may not be sufficient to cover one or more large claims, or the insurer may successfully disclaim coverage as to a 
pending or future claim, which could have a material adverse effect on our results of operations and financial condition. 

Our business is subject to intellectual property risks. 

Most of our products are not protected by patents. Restrictive regulations governing the precise labeling of ingredients 

and percentages for nutritional supplements, the large number of manufacturers that produce products with many active 
ingredients in common and the rapid change and frequent reformulation of products generally make obtaining patent protection 
for our products impractical. We have other intellectual property that we consider valuable, including trademarks for the 
Nature's Sunshine Products and Synergy names and logos. Our efforts to protect our intellectual property may be unsuccessful 
and third parties may assert claims against us for infringement of intellectual property rights, which could result in us being 
required to obtain costly licenses for such rights, to pay royalties or to terminate our manufacturing of infringing products, all of 
which could have a material adverse effect on our results of operations and financial condition.

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Our Cannabidiol (“CBD”) product line is subject to varying, rapidly changing federal, state and local laws, regulations, and 
rules, which could adversely affect our results of operations and financial condition.

We launched a new CBD-infused product line. The CBD industry is evolving and subject to varying, and rapidly 
changing, laws, regulations and administrative practices. For example, the Agricultural Improvement Act of 2018 (the “2018 
Farm Bill”) formally defined “hemp” as the Cannabis sativa plant and its derivatives, extracts and cannabinoids with a delta-9 
tetrahydrocannabinol (“THC”) concentration of not more than 0.3%, and removed hemp from the federal definition of 
marijuana, making it no longer a Schedule I illegal drug under the Controlled Substances Act. The 2018 Farm Bill thus opened 
a pathway for the production and marketing of hemp and hemp derivatives, subject to compliance with certain federal 
requirements and state and local law. Our CBD Products are derived from hemp as defined in the 2018 Farm Bill. The FDA, 
however, has taken the position that CBD is currently not lawful in food and dietary supplements because of FDA’s prior 
approval of CBD as an active pharmaceutical ingredient in an approved new drug, though the agency has stated it will prioritize 
enforcement against CBD marketers making claims that their products can treat, prevent, or mitigate disease. At the direction of 
Congress, FDA is currently engaged in a process of evaluating a regulatory approach for the lawful marketing of CBD-
containing foods and dietary supplements. Continued development of the CBD-related industries is dependent upon continued 
legislative legalization of CBD-related products at the federal and state levels, and a number of factors could slow or halt 
progress in this area. Additionally, changes in applicable federal, state and local laws or regulations could restrict the products 
and services we offer or impose additional compliance costs on us or our customers. 

In addition, the manufacture, labeling, and distribution of our CBD products are regulated by various federal, state and 
local agencies. These governmental authorities or litigators, such as class action lawyers or attorneys general, may commence 
regulatory or legal proceedings, which could restrict the permissible scope of our product claims or the ability to sell products 
in the future. Violations of applicable laws, or allegations of such violations, could disrupt our business and result in a material 
adverse effect on our operations and financial condition. We cannot predict the nature of any future laws, regulations, 
interpretations or applications, and it is possible that regulations may be enacted in the future that will have a material adverse 
effect on our business. Further, in the event of either repeal of federal, state or local laws and regulations, or of amendments 
thereto that are adverse to our intended products, we may be restricted or limited with respect to those products that we may sell 
or distribute, which could adversely impact our intended business plan with respect to such products.

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Item 1B. Unresolved Staff Comments

None.

Item 2. Properties

In 2018, we relocated our corporate offices and Synergy offices to a facility located in Lehi, Utah, that consists of 
approximately 61,000 square feet. This facility is leased from an unaffiliated third party through a lease agreement which 
expires in 2029. 

We own our principal warehousing and manufacturing facilities housed in a building consisting of approximately 

270,000 square feet and located on approximately 10 acres in Spanish Fork, Utah. 

We lease properties used primarily as distribution warehouses located in Georgia, Ohio, Texas and Utah, as well as 

offices and/or distribution warehouses in many of the countries in which we conduct business. See Note 19 - Leases for 
additional disclosure of leased properties.

We believe that our current facilities are adequate for our business operations. 

Item 3. Legal Proceedings

We are party to various legal proceedings. Management cannot predict the ultimate outcome of these proceedings, 
individually or in the aggregate, or their resulting effect on our business, financial position, results of operations or cash flows. 
Litigation and related matters are subject to inherent uncertainties, and unfavorable rulings could occur. Were an unfavorable 
outcome to occur, there exists the possibility of a material adverse impact on the business, financial position, results of 
operations, or cash flows for the period in which the ruling occurs and/or future periods. We maintain product liability, general 
liability and excess liability insurance coverage. However, no assurances can be given that such insurance will continue to be 
available at an acceptable cost to us, that such coverage will be sufficient to cover one or more large claims, or that the insurers 
will not successfully disclaim coverage as to a pending or future claim. During the fourth quarter of 2019, we made payments 
of $2.0 million related to the settlement of litigation. 

Item 4. Mine Safety Disclosures

Not applicable.

22

 
 
 
 
 
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PART II

Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity 
Securities

Market and Share Prices

Our common stock is traded on the NASDAQ Global Market (symbol “NATR”).

The approximate number of our shareholders, of record as of February 27, 2020, was 1,372. This number of holders of 
record does not represent the actual number of beneficial owners of our common shares because shares are frequently held in 
“street name” by securities dealers and others for the benefit of individual owners who have the right to vote their shares.

Recent Sales of Unregistered Securities

None.

Dividends

The declaration of dividends is subject to the discretion of our Board of Directors and will depend upon various factors, 

including our earnings, financial condition, restrictions imposed by any indebtedness that may be outstanding, cash 
requirements, future prospects and other factors deemed relevant by our Board of Directors.

Performance Graph

The graph below depicts our common stock as an index, assuming $100.00 was invested on December 31, 2014, along 

with the composite prices of companies listed on the NASDAQ Stock Market and a selection of our peer group. Standard & 
Poor’s Investment Services provided this information. The comparisons in the graph are required by regulations of the SEC, 
and are not intended to forecast or be indicative of the possible future performance of our common stock. The publicly-traded 
companies that comprise this peer group include Herbalife International, Ltd., LifeVantage Corporation, NuSkin 
Enterprises, Inc. and USANA Health Sciences, Inc. We consider these companies to be representative of our peer group as they 
have similar product lines and distribution techniques.

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The material in this section captioned “Performance Graph” is being furnished and shall not be deemed “filed” with the 

SEC for purposes of Section 18 of the Exchange Act or otherwise subject to the liability of that section, nor shall the material in 
this section be deemed to be incorporated by reference in any registration statement or other document filed with the SEC under 
the Securities Act of 1933, except to the extent we specifically and expressly incorporate it by reference into such filing.

12/31/2014

12/31/2015

12/31/2016

12/31/2017

12/31/2018

12/31/2019

Nature’s Sunshine Products, Inc.

$

100.00

$

70.53

$

108.45

$

84.34

$

59.51

$

NASDAQ Index

Peer Group

100.00

100.00

106.96

120.24

116.45

121.14

150.96

167.13

146.67

243.10

65.21

200.49

184.72

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 Item 6. Selected Financial Data

The selected financial data presented below is summarized from our results of consolidated operations for each of the 

years in the five-year period ended December 31, 2019, as well as selected consolidated balance sheet data as of December 31, 
2019, 2018, 2017, 2016, and 2015.

(Dollar and Share Amounts in Thousands, Except for Per Share Information and Other Information)

Consolidated Statement of Operations Data

Net sales

Cost of sales

Gross profit

Operating expenses:

Volume incentives

Selling, general and administrative

Operating income

Other income (expense), net

Income before income taxes

Provision for income taxes

Net income (loss) from continuing operations

Income from discontinued operations

Net income (loss)

Income (loss) attributable to noncontrolling interests
Net income (loss) attributable to common 

shareholders

Consolidated Balance Sheet Data

Cash and cash equivalents

Working capital
Inventories
Property, plant and equipment, net

Total assets

Long-term liabilities

Total shareholders’ equity

Summary Cash Flow Information

Operating activities

Investing activities

Financing activities

Year Ended December 31,

2019

2018

2017

2016

2015

$

362,215

$

364,810

$

342,029

$

341,159

$

324,705

(93,940)

268,275

(95,691)

269,119

(91,037)

250,992

(90,937)

250,222

(85,345)

239,360

123,410

128,740

16,125

(483)

15,642

8,713

6,929

—

6,929

164

125,337

138,431

5,351

(2,151)

3,200

4,402

(1,202)

—

(1,202)

(348)

119,970

129,635

1,387

1,835

3,222

17,039

(13,817)

—

(13,817)

119,910

120,273

10,039

(773)

9,266

8,591

675

—

675

117,786

107,702

13,872

(592)

13,280

1,740

11,540

2,116

13,656

(875)

(1,464)

(1,031)

$

6,765

$

(854) $

(12,942) $

2,139

$

14,687

2019

2018

2017

2016

2015

December 31,

$

53,629

$

50,638

$

42,910

$

32,284

$

54,758
46,666
59,512

213,068

25,685

129,436

40,138
42,048
64,061

193,016

5,761

120,568

48,852
44,047
69,106

195,195

21,806

119,732

31,466
47,597
73,272

205,570

10,137

132,398

41,420

48,382
38,495
68,728

200,520

11,119

136,265

Year Ended December 31,

2019

2018

2017

2016

2015

$

8,545

$

21,833

$

10,524

$

3,417

$

10,162

(5,102)

211

(63)

(12,192)

(3,204)

1,573

(11,532)

(286)

(18,592)

(7,578)

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Common Share Summary

Cash dividends per share

Basic and diluted earnings per share:

Basic weighted-average number of shares

Diluted weighted-average number of shares
Basic earnings (loss) per share attributable to 

common shareholders:

Net income (loss) from continuing operations

Income from discontinued operations
Net income (loss) attributable to common 

shareholders

Diluted earnings (loss) per share attributable to 

common shareholders:

Net income (loss) from continuing operations

Income from discontinued operations
Net income (loss) attributable to common 

shareholders

Other Information

Year Ended December 31,

2019

2018

2017

2016

2015

$

— $

— $

0.10

$

0.40

$

0.40

19,314

19,663

19,123

19,123

18,882

18,882

18,731

19,056

18,656

19,177

$

$

$

$

$

$

0.35

$

(0.04) $

(0.69) $

— $

— $

— $

0.11

$

— $

0.67

0.11

0.35

$

(0.04) $

(0.69) $

0.11

$

0.79

0.34

$

(0.04) $

(0.69) $

— $

— $

— $

0.11

0.11

0.34

$

(0.04) $

(0.69) $

0.11

$

$

$

0.66

0.11

0.77

Square footage of property in use

637,034

725,616

690,716

689,945

703,696

Number of employees

834

905

911

972

901

2019

2018

2017

2016

2015

December 31,

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion highlights the principal factors that have affected our financial condition, results of operations, 

liquidity and capital resources for the periods described. This discussion should be read in conjunction with our consolidated 
financial statements and the related notes in Item 8 of this report. This discussion contains forward-looking statements. Please 
see “Cautionary Note Regarding Forward-Looking Statements” for the risks, uncertainties and assumptions associated with 
these forward-looking statements.

OVERVIEW

Our Business, Industry and Target Market

We are a natural health and wellness company primarily engaged in the manufacture and sale of nutritional and personal 

care products. We are a Utah corporation with our principal place of business in Lehi, Utah, and sell our products to a sales 
force of independent distributors who use the products themselves or resell them to consumers. 

Our independent distributors market and sell our products to customers and sponsor other independent distributors who 

also market our products to customers. Our sales are highly dependent upon the number and productivity of our independent 
distributors. Growth in sales volume generally requires an increase in the productivity of our independent distributors and/or 
growth in the total number of independent distributors. We seek to motivate and provide incentives to our independent 
distributors by offering high quality products and providing independent distributors with product support, training seminars, 
sales conventions, travel programs and financial incentives.

In 2019, we experienced a decrease in our consolidated net sales of 0.7 percent (or an increase of 1.2 percent in local 

currencies) compared to 2018. Asia net sales decreased approximately 0.4 percent (or an increase of 3.3 percent in local 
currencies) compared to 2018. Europe net sales increased approximately 11.0 percent (or 13.4 percent in local currencies) 
compared to 2018. North America net sales decreased approximately 4.2 percent (or 4.1 percent in local currencies) compared 

26

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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to 2018. Latin America and Other net sales decreased approximately 8.8 percent (or 7.3 percent in local currencies) compared 
to 2018.

In absolute terms, selling, general and administrative expenses decreased $9.7 million during 2019, and as a percentage 

of net sales were 35.5 percent and 37.9 percent for 2019 and 2018, respectively. 

We distribute our products to consumers through an independent sales force comprised of independent Managers and 

Distributors, many of whom also consume our products. Typically a person who joins our independent sales force begins as a 
Distributor. An independent Distributor may earn Manager status by attaining certain product sales levels. On a worldwide 
basis, active independent Managers were approximately 13,200 and 12,600 and active independent Distributors and customers 
were approximately 242,700 and 224,900 at December 31, 2019 and 2018, respectively.

As an international business, we have significant sales and costs denominated in currencies other than the U.S. Dollar. 
Sales in international markets denominated in foreign currencies are expected to continue to represent a substantial portion of 
our sales. Likewise, we expect foreign markets with functional currencies other than the U.S. Dollar will continue to represent a 
substantial portion of our overall sales and related operating expenses. Accordingly, changes in foreign currency exchange rates 
could materially affect sales and costs or the comparability of sales and costs from period to period as a result of translating 
foreign markets financial statements into our reporting currency.

Critical Accounting Policies and Estimates

Our consolidated financial statements have been prepared in accordance with U.S. GAAP and form the basis for the 

following discussion and analysis on critical accounting policies and estimates. The preparation of these financial statements 
requires us to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and 
related disclosure of contingent assets and liabilities. On a regular basis, we evaluate our estimates and assumptions. We base 
our estimates on historical experience and on various other assumptions that are believed to be reasonable under the 
circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that 
are not readily apparent from other sources. Actual results could differ from these estimates and those differences could have a 
material effect on our financial position and results of operations. We have discussed the development, selection and disclosure 
of these estimates with the Board of Directors and our Audit Committee.

A summary of our significant accounting policies is provided in Note 1 of the Notes to Consolidated Financial 
Statements in Item 8 of this report. We believe the critical accounting policies and estimates described below reflect our more 
significant estimates and assumptions used in the preparation of the consolidated financial statements. The impact and any 
associated risks on our business that are related to these policies are also discussed throughout this “Management’s Discussion 
and Analysis of Financial Condition and Results of Operations” where such policies affect reported and expected financial 
results.

Revenue Recognition

Our revenue recognition practices are discussed in Note 2, "Revenue Recognition," to our Consolidated Financial 

Statements in Item 8, Part 2 of this report. 

Accounts Receivable Allowances

Accounts receivable have been reduced by an allowance for amounts that may be uncollectible in the future. This 
estimated allowance is based primarily on the aging category, historical trends and our evaluation of the financial condition of 
the customer. This allowance is adjusted periodically as information about specific accounts becomes available.

Inventories 

Inventories are adjusted to lower of cost and net realizable value, using the first-in, first-out method. The components of 

inventory cost include raw materials, labor and overhead. To estimate any necessary adjustments, various assumptions are made 
in regard to excess or slow-moving inventories, non-conforming inventories, expiration dates, current and future product 
demand, production planning and market conditions. If future demand and market conditions are less favorable than our 
assumptions, additional inventory adjustments could be required.

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Self-Insurance Liabilities

We self-insure for certain employee medical benefits. The recorded liabilities for self-insured risks are calculated using 

actuarial methods and are not discounted. The liabilities include amounts for actual claims and claims incurred but not reported. 
Actual experience, including claim frequency and severity as well as health care inflation, could result in actual liabilities being 
more or less than the amounts currently recorded. We have secured commercial insurance for product liability related claims.

Property, Plant and Equipment

Property, plant and equipment are recorded at cost less accumulated depreciation and amortization. Depreciation is 

computed using the straight-line method over the estimated useful lives of the related assets. Estimated useful lives for 
buildings range from 20 to 50 years; building improvements range from 7 to 10 years; machinery and equipment range from 2 
to 10 years; computer software and hardware range from 3 to 10 years; and furniture and fixtures range from 2 to 5 years. 
Leasehold improvements are amortized over the shorter of the lease term or the estimated useful lives of the related assets. 
Maintenance and repairs are expensed as incurred and major improvements are capitalized.

Impairment of Long-Lived Assets

We review our long-lived assets, such as property, plant and equipment and intangible assets, for impairment when 

events or changes in circumstances indicate that the carrying value of an asset may not be recoverable. If an impairment 
indicator existed, we would use an estimate of future undiscounted net cash flows of the related assets or groups of assets over 
their remaining lives in measuring whether the assets were recoverable. An impairment loss would be calculated by determining 
the difference between the carrying values and the fair values of these assets.

Incentive Trip Accrual

We accrue expenses associated with our direct sales program, which rewards independent Managers and Distributors 

with paid attendance for incentive trips, including our conventions and meetings. Expenses associated with incentive trips are 
accrued over qualification periods as the trips are earned. We specifically analyze incentive trip accruals based on historical and 
current sales trends as well as contractual obligations when evaluating the adequacy of the incentive trip accrual. Actual results 
could generate liabilities in amounts greater or less than the amounts recorded. We accrued incentive trip costs of approximately 
$5.5 million and $6.5 million at December 31, 2019 and 2018, respectively, which are included in accrued liabilities in the 
consolidated balance sheets.

Contingencies

We are involved in certain legal proceedings. When a loss is considered probable in connection with litigation or non-

income tax contingencies and when such loss can be reasonably estimated, we recognize a liability within a best estimate range 
related to the contingency. If there is no best estimate, we record the minimum of the range. As additional information becomes 
available, we assess the liability related to the contingency and revise the estimate. Revisions in estimates of the liabilities could 
materially affect our results of operations in the period of adjustment. Contingencies are discussed in further detail in Note 14, 
“Commitments and Contingencies”, of the Notes to Consolidated Financial Statements, in Item 8, Part 2 of this report.

Income Taxes

Our income tax expense, deferred tax assets and liabilities and contingent reserves reflect our best assessment of 
estimated future taxes to be paid. We are subject to income taxes in both the United States and numerous foreign jurisdictions. 
Significant judgments and estimates are required in determining consolidated income tax expense.

Deferred income taxes arise from temporary differences between the tax and financial statement recognition of revenue 
and expense. In evaluating our ability to recover deferred tax assets, we consider all available positive and negative evidence, 
including scheduled reversals of deferred tax liabilities, projected future taxable income, tax planning strategies and recent 
financial operations. In projecting future taxable income, we develop assumptions including the amount of future state, federal 
and foreign pretax operating income, the reversal of temporary differences, and the implementation of feasible and prudent tax 
planning strategies. These assumptions require significant judgment about the forecasts of future taxable income, and are 
consistent with the plans and estimates that we are using to manage the underlying businesses. Valuation allowances are 
recorded as reserves against net deferred tax assets when it is determined that net deferred tax assets are not likely to be realized 
in the foreseeable future. As of December 31, 2019 and 2018, we had recorded valuation allowances of $21.4 million and $20.3 
million, respectively, as offsets to deferred tax assets.

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At December 31, 2019, foreign subsidiaries had unused operating loss carryovers for tax purposes of approximately $7.1 

million. The net operating losses will expire at various dates from 2020 through 2029, with the exception of those in some 
foreign jurisdictions where there is no expiration. As of December 31, 2019, we had approximately $14.6 million of foreign tax 
and withholding credits. Of the $14.6 million credits, $14.3 million are foreign tax credits, most of which expire in 2024 and all 
of which are fully offset by valuation allowances.

The calculation of our tax liabilities involves dealing with uncertainties in the application of complex tax laws and 
regulations in a multitude of jurisdictions across our global operations. Income tax positions must meet a more-likely-than-not 
recognition threshold to be recognized.

Share-Based Compensation

We recognize all share-based payments to the Board of Directors and employees, including grants of stock options and 

restricted stock units, in the statement of operations based on their grant-date fair values. We record compensation expense over 
the vesting period of the stock options based on the fair value of the stock options on the date of grant.

PRESENTATION

Net sales represents gross sales including shipping and handling offset by volume rebates given to independent 
Managers, Distributors and customers. Volume rebates as a percentage of retail sales may vary by country, depending upon 
regulatory restrictions that limit or otherwise restrict rebates. We also offer reduced volume rebates with respect to certain 
products and promotions worldwide.

Our gross profit consists of net sales less cost of sales, which represents our manufacturing costs, the price we pay to raw 

material suppliers and manufacturers of our products, and duties and tariffs, as well as shipping and handling costs related to 
product shipments and distribution to our independent Managers, Distributors and customers.

Volume incentives are a significant part of our direct sales marketing program, and represent commission payments 

made to our independent Managers and Distributors. These payments are designed to provide incentives for reaching higher 
sales levels through their own sales and the sales of independent distributors in their sales organization. Volume incentives vary 
slightly, on a percentage basis, by product due to our pricing policies and commission plans in place in various operations.

Selling, general and administrative expenses represent operating expenses, components of which include labor and 
benefits, sales events, professional fees, travel and entertainment, Distributor marketing, occupancy costs, communication costs, 
bank fees, independent service fees paid to independent service providers in China, depreciation and amortization, and other 
miscellaneous operating expenses.

Most of our sales to independent Distributors outside the United States are made in the respective local currencies. In 
preparing our financial statements, sales are translated into U.S. dollars using average exchange rates. Additionally, the majority 
of our purchases from suppliers are generally made in U.S. dollars. Consequently, a strengthening of the U.S. dollar versus a 
foreign currency can have a negative impact on our reported sales and contribution margins and can generate transaction losses 
on intercompany payable balances in the local markets.

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RESULTS OF OPERATIONS

The following table summarizes our consolidated net income (loss) from continuing operations results as a percentage of 

net sales for the periods indicated:

Net sales

Cost of sales

Gross profit

Operating expenses:

Volume incentives

Selling, general and administrative

Operating income

Other income (expense):

Interest and other income, net

Interest expense

Foreign exchange gains (losses), net

Income before provision for income taxes

Provision for income taxes

Net income (loss)

Net Sales

Year Ended December 31,

2019

2018

100.0 %

100.0 %

(25.9)

74.1

(26.2)

73.8

34.1

35.5

4.5

0.1

—

(0.2)

(0.1)

4.4

2.4

34.4

37.9

1.5

—

(0.1)

(0.5)

(0.6)

0.9

1.2

2.0 %

(0.3)%

International operations have provided, and are expected to continue to provide, a significant portion of our total net 
sales. As a result, total net sales will continue to be affected by fluctuations in the U.S. dollar against foreign currencies. In 
order to provide a framework for assessing how our underlying businesses performed, excluding the effect of foreign currency 
fluctuations, in addition to comparing the percent change in net sales from one period to another in U.S. dollars, we present net 
sales excluding the impact of foreign exchange fluctuations. We compare the percentage change in net sales from one period to 
another period by excluding the effects of foreign currency exchange as shown below. Net sales excluding the impact of foreign 
exchange fluctuations is not a U.S. GAAP financial measure and removes from net sales in U.S. dollars the impact of changes 
in exchange rates between the U.S. dollar and the functional currencies of our foreign subsidiaries, by translating the current 
period net sales into U.S. dollars using the same foreign currency exchange rates that were used to translate the net sales for the 
previous comparable period. We believe presenting the impact of foreign currency fluctuations is useful to investors because it 
allows a more meaningful comparison of net sales of our foreign operations from period to period. However, net sales 
excluding the impact of foreign currency fluctuations should not be considered in isolation or as an alternative to net sales in 
U.S. dollar measures that reflect current period exchange rates, or to other financial measures calculated and presented in 
accordance with U.S. GAAP. Throughout the last five years, foreign currency exchange rates have fluctuated significantly. See 
Item 7A. Quantitative and Qualitative Disclosures about Market Risk.

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Year Ended December 31, 2019, as Compared to the Year Ended December 31, 2018 

Net Sales

The following table summarizes the changes in net sales by operating segment with a reconciliation to net sales, 
excluding the impact of currency fluctuations, for the years ended December 31, 2019 and 2018 (dollar amounts in thousands).

Asia

Europe

North America

Latin America and Other

Net Sales by Operating Segment

2019

2018

Percent
Change

Impact of
Currency
Exchange

$

138,536

$

139,031

(0.4)% $

62,523

138,163

22,993

56,314

144,264

25,201

11.0 %

(4.2)%

(8.8)%

(5,043)

(1,353)

(249)

(362)

$

362,215

$

364,810

(0.7)% $

(7,007)

Percent
Change
Excluding
Impact of
Currency

3.3 %

13.4 %

(4.1)%

(7.3)%

1.2 %

Consolidated net sales for the year ended December 31, 2019, were $362.2 million compared to $364.8 million in 2018, 

or a decrease of approximately 0.7 percent. The decrease was related to declines in the Asia, North America, and Latin America 
and Other markets. Declines in these markets were partially offset by product sales growth in the Europe market. Excluding the 
unfavorable impact of foreign currency exchange rate fluctuations, consolidated net sales for the year ended December 31, 2019 
would have increased by 1.2 percent from 2018.

Asia

Net sales related to Asia for the year ended December 31, 2019, were $138.5 million compared to $139.0 million for 
2018, a decrease of 0.4 percent. The decline for the Asia business is further discussed in the South Korea, Japan and China 
commentary below. In local currency, net sales increased by 3.3 percent compared to 2018. Fluctuations in foreign exchange 
rates had a $5.0 million unfavorable impact on net sales for the year ended December 31, 2019. Active independent Managers 
within Asia totaled approximately 3,000 at December 31, 2019 and 2018. Active independent Distributors and customers within 
Asia totaled approximately 40,300 and 38,600 at December 31, 2019 and 2018, respectively.

We anticipate that the outbreak of the coronavirus, associated government meeting, travel and other restrictions and 

people’s hesitance to go into public areas in response to this outbreak, will have a significant adverse effect on our business in 
China as well as our other Asia markets. The duration of the business disruption and related financial impact cannot be 
reasonably estimated at this time, but may materially affect our Asia segment and consolidated results for the first quarter and 
fiscal year 2020.

Notable activity in the following markets contributed to the results of Asia:

In our South Korea market, net sales decreased approximately $1.7 million, or 2.3 percent, for the year ended 
December 31, 2019, compared to 2018. Fluctuations in foreign exchange rates had a $4.2 million unfavorable impact on net 
sales for the year ended December 31, 2019. In local currency, net sales increased 3.5 percent compared to 2018. The increase 
in local currency net sales was the result of improved distributor involvement.

In our Japan market, net sales increased approximately $1.1 million, or 4.7 percent, for the year ended December 31, 
2019, compared to 2018. Fluctuations in foreign exchange rates had a $0.3 million favorable impact on net sales for the year 
ended December 31, 2019. In local currency, net sales increased 3.4 percent for the year ended December 31, 2019, compared 
to 2018. We attribute the growth in net sales primarily to the introduction of new products and the implementation of programs 
intended to stimulate activity which had a positive impact on market sales volume in the year ended December 31, 2019.

In our China market, net sales decreased approximately $0.5 million, or 1.8 percent, for the year ended December 31, 

2019, compared to 2018. Fluctuations in foreign exchange rates had a $1.2 million unfavorable impact on net sales for the year 
ended December 31, 2019. In local currency, net sales increased 2.4 percent for the year ended December 31, 2019, compared 
to 2018. Although growth has been impacted by current market conditions, China has shown local currency growth primarily 
due to initiatives designed to increase independent service providers’ engagement levels and gain market share in the year 
ended December 31, 2019. 

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Europe

Net sales related to Europe were $62.5 million for the year ended December 31, 2019, compared to $56.3 million for 

2018, an increase of 11.0 percent. The functional currency for many of these markets is the US Dollar which reduces the effect 
from foreign currency fluctuations. Fluctuations in foreign exchange rates had a $1.4 million unfavorable impact on net sales 
for the year ended December 31, 2019. Net sales increased primarily as a result of the relative stabilization of Russian ruble 
against the U.S. dollar and product promotions that have improved distributor engagement. Active independent Managers 
within Europe totaled approximately 4,800 and 4,000 as of December 31, 2019 and 2018, respectively. Active independent 
Distributors and customers within Europe totaled approximately 99,700 and 83,800 as of December 31, 2019 and 2018, 
respectively. 

North America

Net sales related to North America for the year ended December 31, 2019, were $138.2 million, compared to $144.3 
million for 2018, a decrease of 4.2 percent. Fluctuations in foreign exchange rates had a $0.2 million unfavorable impact on net 
sales for the year ended December 31, 2019. Excluding the impact of fluctuations in foreign exchange rates, local currency net 
sales in North America decreased by 4.1 percent from 2018. The declines for the North America business are further discussed 
in United States commentary below. Active independent Managers within North America totaled approximately 4,300 and 
4,500 at December 31, 2019 and 2018, respectively. Active independent Distributors and customers within North America 
totaled approximately 73,600 and 75,700 at December 31, 2019 and 2018, respectively.

Notable activity in the following markets contributed to the results of North America:

In the United States, net sales decreased $5.7 million, or 4.3 percent, for the year ended December 31, 2019, compared to 

2018. The decline in the market is mainly due to a decrease in Distributor recruiting and retention. We continue to work with 
leaders in the U.S. to improve recruiting and retention results.

Latin America and Other

Net sales related to Latin America and Other markets for the year ended December 31, 2019, were $23.0 million, 
compared to $25.2 million for 2018, a decrease of 8.8 percent. Fluctuations in foreign exchange rates had a $0.4 million 
unfavorable impact on net sales for the year ended December 31, 2019. Excluding the impact of fluctuations in foreign 
exchange rates, local currency net sales in Latin America and Other decreased by 7.3 percent from 2018. The decline in the 
market is mainly due to decreases in Distributor retention and average purchase size. Active independent Managers within Latin 
America and Other totaled approximately 1,100 at December 31, 2019 and 2018. Active independent Distributors and 
customers within Latin America and Other totaled approximately 29,100 and 26,800 at December 31, 2019 and 2018, 
respectively.

Further information related to our Asia, Europe, North America, and Latin America and Other business segments is set 

forth in Note 15 of the Notes to Consolidated Financial Statements in Item 8 of this report.

Cost of Sales

Cost of sales as a percent of net sales decreased to 25.9 percent in 2019, compared to 26.2 percent in 2018. The decrease 

in cost of sales percentage is driven by favorable changes in market mix and decreases in inventory write-offs.

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Volume Incentives

Volume incentives as a percent of net sales decreased to 34.1 percent in 2019, compared to 34.4 percent in 2018. These 
payments are designed to provide incentives for reaching higher sales levels. Volume incentives vary slightly, on a percentage 
basis, by product due to pricing policies and commission plans in place in the various operations. We do not pay volume 
incentives in China, instead we pay independent service fees, which are included in selling, general and administrative 
expenses. Volume incentives as a percentage of net sales can fluctuate based on promotional activity and mix of sales by 
market. The decrease in volume incentives as a percent of net sales for the year ended December 31, 2019 is primarily due to 
changes in market mix.

Selling, General and Administrative Expenses

Selling, general and administrative expenses represent operating expenses, components of which include labor and 

benefits, sales events, professional fees, travel and entertainment, marketing, occupancy costs, communications costs, bank 
fees, depreciation and amortization, independent services fees paid in China, and other miscellaneous operating expenses.

Selling, general and administrative expenses decreased by $9.7 million to $128.7 million for the year ended 

December 31, 2019. Selling, general and administrative expenses were 35.5 percent and 37.9 percent of net sales for the years 
ended December 31, 2019 and 2018, respectively. The decrease in selling, general and administrative expenses was primarily 
related to a reduction of headcount in the U.S. and Latin America, as well as other cost reductions.

The net decrease in selling, general and administrative expenses during 2019, compared to 2018, was primarily related 

to:

•
•

•

$2.4 million of transition costs related to the retirement of our Chief Executive Officer in 2018;
$2.0 million decrease in independent service fees paid to independent service providers in China as a result of 
changes made to programs in the market;
$9.5 million decrease in employee salaries and benefits primarily related to a reduction of headcount in the U.S., 
Asia and Latin America, as well as other cost reductions;

Offset by:

•

$4.0 million gains on the sale of two real estate properties in 2018.

Other Loss, Net

Other loss, net, for the years ended December 31, 2019 and 2018, were losses of $0.5 million and $2.2 million, 

respectively. Other loss, for the year ended December 31, 2019 primarily consisted of foreign exchange losses as a result of net 
changes in foreign currencies.

Income Taxes

Our effective income tax rate was 55.7 percent for 2019, compared to 137.6 percent for 2018. The decrease in the 
effective rate from 2018 to 2019 is mostly attributable to the increase in income which causes items such as credits and 
withholding taxes to have a lesser impact on the effective rate. The effective rate for 2019 differed from the federal statutory 
rate of 21.0 percent primarily due to the following:

• Adjustments relating to the U.S. tax impact of foreign operations increased the effective tax rate by 12.3 percent in 
2019. Included were adjustments relating to the Global Intangible Low-taxed Income (GILTI), foreign withholding 
taxes, adjustments for foreign tax credits, and foreign rate differentials.

• Reduction of liabilities for unrecognized tax benefits related to the lapse of applicable statute of limitations 

decreased the tax rate by 3.3 percent in 2019.

• Cumulative unfavorable adjustments related to foreign operations increased the tax rate by 4.4 percent in 2019. 
These adjustments relate to foreign items that are treated differently for tax purposes than they are for financial 
reporting purposes.

• Adjustments to valuation allowances increased the effective rate by 10.3 percent in 2019. Included was the effect of 

increasing the valuation allowance on foreign tax credits generated during the current year and the impact of 
current year foreign losses in foreign affiliates that currently do not provide tax benefit, offset in part by decreasing 

33

 
 
 
 
 
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the valuation allowance on net operating loss related deferred tax assets relating to foreign affiliates that are 
showing improved operating results.

Adjustments relating to the U.S. impact of foreign operations increased the effective tax rate by 12.3 and 102.5 

percentage points in 2019 and 2018, respectively. The components of this calculation were:

Components of U.S. tax impact of foreign operations 
Foreign tax credits

Foreign tax rate differentials

Foreign withholding taxes

Transfer pricing adjustment

Impact of GILTI

Total

2019

2018

(6.3)%

(17.6)%

3.6

3.9

4.6

6.5

37.3

27.7

12.1

43.0

12.3 %

102.5 %

From 2018 to 2019, the rate changes in components of the U.S. tax impact of foreign operations were significant. The 

primary reason was the increase in income which causes items such as credits and withholding taxes to have a lesser impact on 
the effective rate.

Changes to the effective rate due to impact of foreign tax credits, foreign tax rate differentials, foreign withholding taxes, 

transfer pricing and GILTI are expected to be recurring; however, depending on various factors, the changes may be favorable 
or unfavorable for a particular period. Given the large number of jurisdictions in which we do business and the number of 
factors that can impact effective tax rates in any given year, this rate is likely to reflect significant fluctuations from year-to-
year.

Year Ended December 31, 2018, as Compared to the Year Ended December 31, 2017 

For a discussion regarding our financial condition and results of operations for fiscal 2018 compared to fiscal 2017, see 

Part II, Item 7 of our Annual Report on Form 10-K for the year ended December 31, 2018, filled with the SEC on March 8, 
2019.

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SUMMARY OF QUARTERLY OPERATIONS — UNAUDITED

The following tables present our unaudited summary of quarterly operations during 2019 and 2018 for each of three 

month periods ended March 31, June 30, September 30, and December 31 (amounts in thousands).

For the Quarter Ended

March 31, 2019

June 30, 2019

September 30, 
2019

December 31, 
2019

Net sales

Cost of sales

Gross profit

Volume incentives

Selling, general and administrative

Operating income

Other income (expense)

Income before income taxes

Provision for income taxes

Net income

Net income (loss) attributable to noncontrolling interests

Net income attributable to common shareholders

Basic and diluted net income per common share:

Basic earnings per share attributable to common 
shareholders:

Diluted earnings per share attributable to common 
shareholders:

$

$

$

$

91,272

$

90,724

$

88,524

$

(23,429)

67,843

(23,865)

66,859

(22,784)

65,740

31,013

33,852

2,978

(48)

2,930

1,201

1,729

(28)

31,302

31,019

4,538

306

4,844

2,215

2,629

(60)

29,862

31,177

4,701

(1,243)

3,458

2,107

1,351

34

1,757

$

2,689

$

1,317

$

91,695

(23,862)

67,833

31,233

32,692

3,908

502

4,410

3,190

1,220

218

1,002

0.09

$

0.14

$

0.07

$

0.05

0.09

$

0.14

$

0.07

$

0.05

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Net sales

Cost of sales

Gross profit

Volume incentives

Selling, general and administrative

Operating income (loss)

Other income (expense), net

Income (loss) before income taxes

Provision for income taxes

Net income (loss)

Net income (loss) attributable to noncontrolling interests

For the Quarter Ended

March 31, 2018

June 30, 2018

September 30, 
2018

December 31, 
2018

$

87,342

$

91,266

$

88,828

$

(22,713)

64,629

(24,278)

66,988

(23,161)

65,667

31,362

32,386

881

740

1,621

1,288

333

(165)

31,492

33,310

2,186

(1,807)

379

441

(62)

(129)

30,511

31,643

3,513

(353)

3,160

1,821

1,339

(158)

97,374

(25,539)

71,835

31,972

41,092

(1,229)

(731)

(1,960)

852

(2,812)

104

Net income (loss) attributable to common shareholders

$

498

$

67

$

1,497

$

(2,916)

Basic and diluted net income (loss) per common share:

Basic earnings (loss) per share attributable to common 
shareholders:

Diluted earnings (loss) per share attributable to common 
shareholders:

$

$

0.03

$

— $

0.08

$

(0.15)

0.03

$

— $

0.08

$

(0.15)

Basic and diluted income (loss) per share is computed independently for each of the quarters presented. Therefore, the 

sum of the quarterly net income (loss) per share may not equal the total computed for the year.

LIQUIDITY AND CAPITAL RESOURCES

Our principal use of cash is to pay for operating expenses and costs, including volume incentives, inventory and raw 

material purchases, capital assets and funding of international expansion. As of December 31, 2019, working capital was $54.8 
million, compared to $40.1 million as of December 31, 2018. At December 31, 2019, we had $53.6 million in cash and cash 
equivalents, of which $34.3 million was held in our foreign markets and may be subject to various withholding taxes and other 
restrictions related to repatriations.

Our net consolidated cash inflows (outflows) are as follows (in thousands):

Operating activities

Investing activities

Financing activities

Operating Activities

Year Ended December 31,

2019

2018

$

8,545

$

21,833

(5,102)

(63)

211

(12,192)

For the year ended December 31, 2019, operating activities provided cash in the amount of $8.5 million compared to 

$21.8 million in 2018. Operating cash flows decreased due to the timing of payments for accrued liabilities, accounts payables, 
inventories, income taxes payable and accrued volume incentives and service fees. Those increases were partially offset by 
timing of changes in prepaid expenses and liability related to unrecognized tax positions. 

Investing Activities

Cash paid for capital expenditures related to the purchase of equipment, computer systems and software for the years 

ended December 31, 2019 and 2018, were $5.1 million and $4.8 million, respectively. 

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 During the year ended December 31, 2018, we had proceeds of $5.0 million for the sale of two real estate properties.

Financing Activities

For the year ended December 31, 2019, financing activities used $0.1 million in cash, compared to $12.2 million in cash 

used for the same period in 2018. For the year ended December 31, 2019, we had $0 net borrowings due to improvements in 
our overall cash position compared to the same period in 2018. During the year ended December 31, 2018, we made principal 
payments of $13.2 million.

On July 11, 2017, we entered into a revolving credit agreement with Bank of America, N.A., with a borrowing limit 

of $25.0 million that matures on July 11, 2020 (the “Bank of America Credit Agreement”). We pay interest on any borrowings 
under the Bank of America Credit Agreement at LIBOR plus 1.25 percent (3.05 percent as of December 31, 2019), an annual 
commitment fee of 0.2 percent on the unused portion of the commitment. We are required to settle our net borrowings under the 
Bank of America Credit Agreement only upon maturity, and, as a result, have classified our outstanding borrowings as non-
current on our consolidated balance sheet. At December 31, 2019, there was no outstanding balance under the Bank of America 
Credit Agreement.

The Credit Agreement contains customary financial covenants, including financial covenants relating to our solvency, 
leverage, and minimum EBITDA. In addition, the Credit Agreement restricts certain capital expenditures, lease expenditures, 
other indebtedness, liens on assets, guarantees, loans and advances, dividends, and merger, consolidation and the transfer of 
assets except as permitted in the Credit Agreement. The Credit Agreement is collateralized by our manufacturing facility, 
accounts receivable balance, inventory balance and other assets. Effective June 30, 2018, the Company and Bank of America 
amended the Credit Agreement to modify certain financial covenants. As of December 31, 2019, we were in compliance with 
the debt covenants set forth in the Bank of America Credit Agreement.

Our joint venture in China borrowed $0 and $4.0 million from the Company, during the years ended December 31, 2019 

and 2018, respectively. Our joint venture in China borrowed $0 and $1.0 million from our joint venture partner, during the 
years ended December 31, 2019 and 2018, respectively. The note between the joint venture and the Company eliminates in 
consolidation. 

We believe that cash generated from operations, along with available cash and cash equivalents, will be sufficient to fund 
our normal operating needs, including capital expenditures, on both a short- and long-term basis. However, among other things, 
a prolonged economic downturn, a decrease in demand for our products, an unfavorable settlement of our unrecognized tax 
positions or non-income tax contingencies could adversely affect our long-term liquidity.

CONTRACTUAL OBLIGATIONS

The following table summarizes information about contractual obligations as of December 31, 2019 (in thousands):

Total

Less than 1 year

1-3 years

3-5 years

After 5 years

Operating lease obligations

$

29,348

$

5,928

$

8,605

$

5,966

$

8,849

Self-insurance reserves (1)
Other long-term liabilities reflected on 

the balance sheet (2)

Unrecognized tax benefits (3)

Revolving credit facility (4)

Total

463

—

—

—

463

—

—

—

—

—

—

—

—

—

—

—

—

—

—

$

29,811

$

6,391

$

8,605

$

5,966

$

8,849

_______________________________________

(1) At December 31, 2019, there were $0.8 million of liabilities. We retain a significant portion of the risks associated 
with certain employee medical benefits and product liability insurance. Recorded liabilities for self-insured risks 
are calculated using actuarial methods and are not discounted. Amounts for self-insurance obligations are included 
in accrued liabilities and long-term other liabilities on the consolidated balance sheet. 

During 2017, we secured product liability coverage to cover possible claims, and still maintain accruals for periods 
prior to obtaining coverage. Prior to this, we accrued an amount that we believe is sufficient to cover probable and 
reasonably estimable liabilities related to product liability claims based on our history of such claims. However, 

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there can be no assurance that these estimates will prove to be sufficient, nor can there be any assurance that the 
ultimate outcome of any litigation for product liability will not have a material negative impact on our business 
prospects, financial position, results of operations or cash flows. Because of the high degree of uncertainty 
regarding the timing of future cash outflows associated with the product liability obligations, we are unable to 
estimate the years in which cash settlement may occur.

(2) At December 31, 2019, there were $1.2 million of liabilities. We provide a nonqualified deferred compensation 

plan for our officers and certain key employees. Under this plan, participants may defer up to 100 percent of their 
annual salary and bonus (less the participant’s share of employment taxes). The deferrals become an obligation 
owed to the participant by us under the plan. Upon separation of the participant from the service with us, the 
obligation owed to the participant under the plan will be paid as a lump sum or over a period of either three or five 
years. As we cannot easily determine when our officers and key employees will separate from us, we are unable to 
estimate the years in which cash settlement may occur.

(3) At December 31, 2019, there were $1.5 million of liabilities. Because of the high degree of uncertainty regarding 
the timing of future cash outflows associated with these liabilities, if any, we are unable to estimate the years in 
which cash settlement may occur with the respective tax authorities.

(4) We entered into a revolving credit agreement with Bank of Americas, N.A., that permits us to borrow up to $25.0 
million through July 11, 2020, bearing interest at LIBOR plus 1.25 percent. We must pay an annual commitment 
fee of 0.2 percent on the unused portion of the commitment. At December 31, 2019, we had $25.0 million available 
under this facility. At December 31, 2019, there was no outstanding balance under the Bank of America Credit 
Agreement.

We have entered into long-term agreements with third-parties in the ordinary course of business, in which we have 
agreed to pay a percentage of net sales in certain regions in which we operate, or royalties on certain products. In 2019 and 
2018, the aggregate amounts of these payments were $10,000 and $46,000, respectively.

OFF-BALANCE SHEET ARRANGEMENTS

We have no off-balance sheet arrangements other than operating leases. We do not believe that these operating leases are 
material to our current or future financial position, results of operations, revenues or expenses, cash flows, capital expenditures 
or capital resources.

Item 7A. Quantitative and Qualitative Disclosures about Market Risk

We conduct business in several countries and intend to grow our international operations. Net sales, operating income 
and net income are affected by fluctuations in currency exchange rates, interest rates and other uncertainties inherent in doing 
business and selling product in more than one currency. In addition, our operations are exposed to risks associated with changes 
in social, political and economic conditions inherent in international operations, including changes in the laws and policies that 
govern international investment in countries where we have operations, as well as, to a lessor extent, changes in U.S. laws and 
regulations relating to international trade and investment.

Foreign Currency Risk

During the year ended December 31, 2019, approximately 64.7 percent of our net sales and approximately 60.3 percent 

of our operating expenses were realized outside of the United States. Inventory purchases are transacted primarily in U.S. 
dollars from vendors located in the United States. The local currency of each international subsidiary is generally the functional 
currency. We conduct business in multiple currencies with exchange rates that are not on a one-to-one relationship with the 
U.S. dollar. All revenues and expenses are translated at average exchange rates for the periods reported. Therefore, our 
operating results will be positively or negatively affected by a weakening or strengthening of the U.S. dollar in relation to 
another fluctuating currency. Given the uncertainty and diversity of exchange rate fluctuations, we cannot estimate the effect of 
these fluctuations on our future business, product pricing, results of operations or financial condition, but we have provided 
consolidated sensitivity analyses below of functional currency/reporting currency exchange rate risks. Changes in various 
currency exchange rates affect the relative prices at which we sell our products. We regularly monitor our foreign currency risks 
and periodically take measures to reduce the risk of foreign exchange rate fluctuations on our operating results. We do not use 
derivative instruments for hedging, trading or speculating on foreign exchange rate fluctuations. Additional discussion of the 
impact on the effect of currency fluctuations has been included in Management’s Discussion and Analysis included in 
Part II, Item 7 of this report.

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The following table sets forth a composite sensitivity analysis of net sales, costs and expenses and operating income in 

connection with the strengthening of the U.S. dollar (our reporting currency) by 10%, 15%, and 25% against every other 
fluctuating functional currency in which we conduct business. It is noted that individual net sales, cost and expense components 
and operating income were equally sensitive to increases in the strength of the U.S. dollar against every other fluctuating 
currency in which we conduct business.

Exchange rate sensitivity for the year ended December 31, 2019 (dollar amounts in thousands)

With Strengthening of U.S. Dollar by:

10%

15%

25%

($)

(%)

($)

(%)

($)

%)

Net sales

$ 362,215

$ (16,654)

(4.6)% $ (23,894)

(6.6)% $ (36,638)

(10.1)%

Cost and expenses:

Cost of sales

Volume incentives
Selling, general and 
administrative

93,940

123,410

(4,963)

(5,976)

(5.3)%

(4.8)%

(7,120)

(8,575)

(7.6)%

(6.9)%

(10,918)

(13,148)

(11.6)%

(10.7)%

128,740

(4,001)

(3.1)%

(5,740)

(4.5)%

(8,802)

(6.8)%

Operating income

$

16,125

$

(1,714)

(10.6)% $

(2,459)

(15.2)% $

(3,770)

(23.4)%

Certain of our operations, including Russia and Ukraine, are served by a U.S. branch through third-party entities, for 

which all business is conducted in U.S. dollars. Although changes in exchange rates between the U.S. dollar and the Russian 
ruble or the Ukrainian hryvnia do not result in currency fluctuations within our financial statements, a weakening or 
strengthening of the U.S. dollar in relation to these other currencies can significantly affect the prices of our products and the 
purchasing power of our independent Managers, Distributors and customers within these markets.

The following table sets forth a composite sensitivity analysis of our financial assets and liabilities by those balance sheet 

line items that are subject to exchange rate risk, together with the total gain or loss from the strengthening of the U.S. dollar in 
relation to our various fluctuating functional currencies. The sensitivity of our financial assets and liabilities, taken by balance 
sheet line items, is somewhat less than the sensitivity of our operating income to increases in the strength of the U.S. dollar in 
relation to other fluctuating currencies in which we conduct business.

Exchange Rate Sensitivity of financial assets and liabilities as of December 31, 2019 (dollar amounts in thousands)

With Strengthening of U.S. Dollar by:

10%

15%

25%

(Loss) ($)

(Loss) (%)

(Loss) ($)

(Loss) (%)

(Loss) ($)

(Loss) (%)

Financial Assets Included in 
Current Assets Subject to 
Exchange Rate Risk

Cash and cash equivalents

$

53,629

$

(3,060)

(5.7)% $

(4,393)

(8.2)% $

(6,739)

Accounts receivable, net

7,319

(374)

(5.1)%

(537)

(7.3)%

(823)

(12.6)%

(11.2)%

Financial Liabilities Included 
in Current Liabilities Subject to 
Exchange Rate Risk
Accounts payable

Net Financial Assets Subject to 
Exchange Rate Risk

4,406

(97)

(2.2)%

(139)

(3.2)%

(214)

(4.9)%

$

56,542

$

(3,337)

(5.9)% $

(4,791)

(8.5)% $

(7,348)

(13.0)%

The following table sets forth the local currencies other than the U.S. dollar in which our assets that are subject to 

exchange rate risk were denominated as of December 31, 2019, and exceeded $1 million upon translation into U.S. dollars. 
None of our liabilities that are denominated in a local currency other than the U.S. dollar and that are subject to exchange rate 
risk exceeded $1 million upon translation into U.S. dollars. We use the spot exchange rate for translating balance sheet items 

39

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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from local currencies into our reporting currency. The respective spot exchange rate for each such local currency meeting the 
foregoing thresholds is provided in the table as well.

Translation of Cash Amounts Denominated in Local Currency as of December 31, 2019 (dollar amounts in thousands)

Translated into
U.S. Dollars

At Spot Exchange Rate per
One U.S. Dollar

Cash and Cash Equivalents

China (Yuan Renminbi)

Japan (Yen)

South Korea (Won)

Europe (Euro)

Poland (Zloty)

Canada (Dollar)

Malaysia (Ringgit)

Indonesia (Rupiah)

Hong Kong (Dollar)

Thailand (Baht)

Singapore (Dollar)

Other

Total foreign denominated cash and cash equivalents

U.S. dollars held by foreign subsidiaries

$

8,143

4,719

4,547

2,806

2,222

1,753

1,373

1,360

1,359

1,342

1,337

2,755

33,716

598

7.0

109.1

1,157.2

0.9

3.8

1.3

4.1

13,921.2

7.8

30.0

1.3

Varies

Total cash and cash equivalents held by foreign subsidiaries

$

34,314

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Finally, the following table sets forth the annual weighted-average of fluctuating currency exchange rates of each of the 
local currencies per one U.S. dollar for each of the local currencies in which annualized net sales would exceed $10.0 million 
during any of the three periods presented. We used the annual average exchange rate for translating items from the statement of 
operations from local currencies into our reporting currency.

Year ended December 31,
Canada (Dollar)

China (Yuan Renminbi)

European Markets (Euro)

Japan (Yen)

South Korea (Won)

Mexico (Peso)

2019

2018

1.3

7.0

0.9

109.1

1,157.2

18.9

1.4

6.9

0.9

110.3

1,116.3

19.7

The local currency of the foreign subsidiaries is used as the functional currency, except for where our operations are 

served by a U.S. based subsidiary (for example, Russia and Ukraine). The financial statements of foreign subsidiaries, where 
the local currency is the functional currency, are translated into U.S. dollars using exchange rates in effect at year-end for assets 
and liabilities and average exchange rates during each year for the results of operations. Adjustments resulting from translation 
of financial statements are reflected in accumulated other comprehensive loss, net of income taxes. Foreign currency transaction 
gains and losses are included in other income (expense) in the consolidated statements of operations.

The functional currency in highly inflationary economies is the U.S. dollar, and transactions denominated in the local 
currency are re-measured as if the functional currency were the U.S. dollar. The re-measurement of local currencies into U.S. 
dollars creates translation adjustments, which are included in the consolidated statements of operations. A country is considered 
to have a highly inflationary economy if it has a cumulative inflation rate of approximately 100 percent or more over a three-
year period as well as other qualitative factors including historical inflation rate trends (increasing and decreasing), the capital 
intensiveness of the operation and other pertinent economic factors. During the years ended December 31, 2019 and 2018, we 
did not operate in any countries considered to be highly inflationary. 

Interest Rate Risk

On December 31, 2019, we did not have any available for sale investments.

On December 31, 2019, we had no outstanding balance on our revolving credit line.

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Item 8. Financial Statements and Supplementary Data

INDEX TO FINANCIAL STATEMENTS

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

CONSOLIDATED BALANCE SHEETS AS OF DECEMBER 31, 2019 AND 2018

CONSOLIDATED STATEMENT OF OPERATIONS FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) FOR THE YEARS ENDED 

DECEMBER 31, 2019 AND 2018

CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY FOR THE YEARS ENDED 

DECEMBER 31, 2019 AND 2018

CONSOLIDATED STATEMENTS OF CASH FLOWS FOR THE YEARS ENDED DECEMBER 31, 2019 AND 

2018

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

43

44

45

46

47

48

50

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Board of Directors and Shareholders of Nature’s Sunshine Products, Inc.

Opinion on the Financial Statements 

We have audited the accompanying consolidated balance sheets of Nature’s Sunshine Products, Inc. and subsidiaries (the 
“Company”) as of December 31, 2019 and 2018, the related consolidated operations, comprehensive income, changes in 
shareholders’ equity, and cash flows for each of the two years in the period ended December 31, 2019, and the related notes and 
the schedule listed in the Index at Item 15 (collectively referred to as the "financial statements"). In our opinion, the financial 
statements present fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018, and 
the results of its operations and its cash flows for each of the two years in the period ended December 31, 2019, in conformity 
with accounting principles generally accepted in the United States of America.

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company's internal control over financial reporting as of December 31, 2019, based on criteria established in 
Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission and our report dated March 11, 2020, expressed an unqualified opinion on the Company's internal control over 
financial reporting. 

Change in Accounting Principle

As discussed in Notes 1 and 19 to the financial statements, the Company changed its method of accounting for leases due to the 
adoption of Accounting Standards Codification Topic 842, Leases, effective January 1, 2019.

Basis for Opinion 

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on 
the Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to 
error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial 
statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included 
evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ Deloitte & Touche LLP

Salt Lake City, Utah
March 11, 2020 

We have served as the Company's auditor since 2007.

43

Table of Contents

NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS
(Amounts in thousands)

As of December 31,
Assets
Current assets:

Cash and cash equivalents

Accounts receivable, net of allowance for doubtful accounts of $407 and $460, 
respectively
Inventories

Prepaid expenses and other

Total current assets

Property, plant and equipment, net

Operating lease right-of-use assets

Restricted investment securities - trading

Intangible assets, net

Deferred income tax assets

Other assets

Liabilities and Shareholders’ Equity
Current liabilities:

Accounts payable

Accrued volume incentives and service fees

Accrued liabilities

Deferred revenue

Related party note

Income taxes payable

Current portion of operating lease liabilities

Total current liabilities

Liability related to unrecognized tax benefits

Long-term portion of operating lease liabilities

Deferred compensation payable

Long-term deferred income tax liabilities

Other liabilities

Total liabilities

Shareholders’ equity:

Common stock, no par value; 50,000 shares authorized, 19,410 and 19,204 shares 
issued and outstanding as of December 31, 2019, and 2018, respectively

Retained earnings (accumulated deficit)

Noncontrolling interests

Accumulated other comprehensive loss

Total shareholders’ equity

2019

2018

$

53,629

$

50,638

7,319

46,666

5,091

112,705

59,512

23,951

1,150

567

4,899

10,284

7,751

42,048

6,388

106,825

64,061

—

1,308

618

9,056

11,148

$

213,068

$

193,016

$

4,406

$

18,893

25,531

1,266

1,518

1,392

4,941

57,947

1,499

20,213
1,150
1,655

1,168

83,632

5,219

20,562

34,801

1,197

1,530

3,378

—

66,687

2,192

—
1,308
1,556

705

72,448

135,741

4,693

227

(11,225)

129,436

$

213,068

$

133,684

(2,072)

63

(11,107)

120,568

193,016

 See accompanying notes to consolidated financial statements.

44

 
 
 
 
 
 
 
 
 
 
 
 
 
2019

2018

$

362,215

$

364,810

(93,940)

268,275

(95,691)

269,119

123,410

128,740

16,125

262

(43)

(702)

(483)

15,642

8,713

6,929

164

6,765

$

0.35

0.34

$

$

19,314

19,663

125,337

138,431

5,351

(67)

(387)

(1,697)

(2,151)

3,200

4,402

(1,202)

(348)

(854)

(0.04)

(0.04)

19,123

19,123

$

$

$

NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS
(Amounts in thousands, except per share information)

Table of Contents

Year Ended December 31,
Net sales

Cost of sales

Gross profit

Operating expenses:

Volume incentives

Selling, general and administrative

Operating income

Other income (expense):

Interest and other income (expense), net

Interest expense

Foreign exchange losses, net

Income from operations before provision for income taxes

Provision for income taxes

Net income (loss)

Net income (loss) attributable to noncontrolling interests

Net income (loss) attributable to common shareholders

Basic and diluted net income (loss) per common share

Basic earnings (loss) per share attributable to common shareholders

Diluted earnings (loss) per share attributable to common shareholders

Weighted-average basic common shares outstanding

Weighted-average diluted common shares outstanding

See accompanying notes to consolidated financial statements.

45

 
 
 
 
 
 
 
 
 
Table of Contents

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(Amounts in thousands)

Year Ended December 31,
Net income (loss)

Foreign currency translation gain (loss) (net of tax)

Net unrealized losses on investment securities (net of tax)

Write-off of cumulative translation adjustments

Total comprehensive income (loss)

Net income (loss) attributable to noncontrolling interests

2019

2018

$

6,929

$

477

—

(595)

6,811

164

(1,202)

(973)

(2)

—

(2,177)

(348)

(1,829)

Total comprehensive income (loss) attributable to common shareholders

$

6,647

$

See accompanying notes to consolidated financial statements.

46

 
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NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
(Amounts in thousands, except per share data)

Common Stock

Shares

Value

Retained
Earnings 
(Accumulated 
deficit)

Noncontrolling
Interests

Accumulated
Other
Comprehensive
Loss

Total

18,919

$ 131,525

$

(2,072) $

411

$

(10,132) $ 119,732

Balance at December 31, 2017 (as 
reported)

Cumulative effect of change in 
accounting principle

Balance at January 1, 2018 (as adjusted)

18,919

131,525

Share-based compensation expense

—

2,170

—

—

Shares issued from the exercise of 
stock options and vesting of 
restricted stock units, net of shares 
exchanged for withholding tax

Net loss

Other comprehensive loss

Balance at December 31, 2018

Share-based compensation expense

Shares issued from the exercise of 
stock options and vesting of 
restricted stock units, net of 
shares exchanged for withholding 
tax
Net income

Other comprehensive loss

Balance at December 31, 2019

854

(1,218)

—

—

(854)

—
(2,072)

—

285

—

—
19,204

—

(11)

—

—
133,684

2,120

—

411

—

—

(348)

—
63

—

—
164

—
227

—

854

(10,132)

120,586

—

2,170

—

—

(975)
(11,107)

—

(11)

(1,202)

(975)
120,568

2,120

—
—

(63)
6,929

(118)

(118)
(11,225) $ 129,436

$

206
—

(63)
—

—
19,410

—
$ 135,741

$

—
6,765

—
4,693

$

See accompanying notes to consolidated financial statements.

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NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS
(Amounts in Thousands)

Year Ended December 31,
CASH FLOWS FROM OPERATING ACTIVITIES:

2019

2018

Net income (loss)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:

$

6,929

$

(1,202)

10
10,599
5,394
2,120
43
4,279
(83)
464
(224)
107
595

375
(4,870)
1,229
475
(960)
(1,564)
(8,593)
69
(5,039)
(1,960)
(693)
(157)
8,545

(5,104)
2
(5,102)

2,064
(2,064)
—
257
(320)
(63)
(389)
2,991
50,638
53,629

$

818
9,806
—
2,170
(3,990)
(18)
(165)
775
87
1,697
—

189
1,066
(821)
814
1,035
1,762
10,045
(357)
—
1,297
(2,501)
(674)
21,833

(4,834)
5,045
211

68,322
(81,503)
1,000
664
(675)
(12,192)
(2,124)
7,728
42,910
50,638

$

Provision for doubtful accounts
Depreciation and amortization
Noncash lease expense
Share-based compensation expense
Loss (gain) on sale of property and equipment
Deferred income taxes
Purchase of trading investment securities
Proceeds from sale of trading investment securities
Realized and unrealized losses (gains) on investments
Foreign exchange losses
Loss on write-off of cumulative translation adjustment

Changes in assets and liabilities:

Accounts receivable
Inventories
Prepaid expenses and other
Other assets
Accounts payable
Accrued volume incentives and service fees
Accrued liabilities
Deferred revenue
Lease liabilities
Income taxes payable
Liability related to unrecognized tax positions
Deferred compensation payable

Net cash provided by operating activities

CASH FLOWS FROM INVESTING ACTIVITIES:

Purchases of property, plant and equipment
Proceeds from sale of property, plant and equipment

Net cash provided by (used in) investing activities

CASH FLOWS FROM FINANCING ACTIVITIES:

Proceeds from revolving credit facility
Principal payments of revolving credit facility
Proceeds from borrowings from related party
Proceeds from exercise of stock options
Tax benefit from exercise of stock options
Net cash used in financing activities

Effect of exchange rates on cash and cash equivalents
Net increase in cash and cash equivalents
Cash and cash equivalents at beginning of the year
Cash and cash equivalents at end of the year

48

 
 
 
 
 
 
 
 
 
 
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Year Ended December 31,
Supplemental disclosure of cash flow information:

Cash paid for income taxes, net of refunds

Cash paid for interest

Supplemental disclosure of noncash investing, and financing activities:

Purchases of property, plant and equipment included in accounts payable and accrued 

liabilities

Additions to asset retirement obligations and related assets

See accompanying notes to consolidated financial statements.

2019

2018

6,861

$

64

3,535

397

194

649

$

32

—

$

$

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Table of Contents

NATURE’S SUNSHINE PRODUCTS, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1: NATURE OF OPERATIONS AND SIGNIFICANT ACCOUNTING POLICIES

Nature of Operations

We are a natural health and wellness company primarily engaged in the manufacturing and direct selling of nutritional 

and personal care products. We are a Utah corporation with our principal place of business in Lehi, Utah, and sell our products 
to a sales force of independent distributors that uses the products themselves or resells them to consumers

We market our products in Austria, Belarus, Canada, China, Colombia, the Czech Republic, Denmark, the Dominican 

Republic, Ecuador, El Salvador, Finland, Germany, Guatemala, Honduras, Hong Kong, Iceland, Indonesia, Ireland, Italy, 
Japan, Kazakhstan, Latvia, Lithuania, Malaysia, Mexico, Moldova, Mongolia, the Netherlands, Norway, Panama, Poland, 
Russia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Taiwan, Thailand, Ukraine and the United States. We also 
market our products though a wholesale model to Australia, Brazil, Chile, Israel, New Zealand, Norway, Peru and the United 
Kingdom.

Principles of Consolidation

The accompanying consolidated financial statements include the accounts and transactions of the Company and our 

subsidiaries. At December 31, 2019 and 2018, substantially all of our subsidiaries were wholly owned. Intercompany balances 
and transactions have been eliminated in consolidation. We consolidate the joint ventures in Hong Kong and China in our 
consolidated financial statements, with another party's interest presented as a noncontrolling interest. Additionally, we operate a 
limited number of markets in jurisdictions where local laws require the formation of a partnership with an entity domiciled in 
that market. These partners have no rights to participate in the sharing of revenues, profits, losses or distribution of assets upon 
liquidation of these partnerships.

Use of Estimates

The preparation of consolidated financial statements in accordance with accounting principles generally accepted in the 

United States (“GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets, 
liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities, in these financial statements and 
accompanying notes. Actual results could differ from these estimates and those differences could have a material effect on our 
financial position and results of operations.

The significant accounting estimates inherent in the preparation of our financial statements include estimates associated 

with our evaluation of impairment of long-lived assets, the determination of liabilities related to Manager and Distributor 
incentives, the determination of income tax assets and liabilities, certain other non-income tax and value-added tax 
contingencies, legal contingencies, and the valuation of investments. In addition, significant estimates form the basis for 
allowances with respect to inventory valuations and self-insurance liabilities associated with product liability and medical 
claims. Various assumptions and other factors enter into the determination of these significant estimates. The process of 
determining significant estimates takes into account historical experience and current and expected economic conditions.

Cash and Cash Equivalents

We consider all highly liquid short-term investments with original maturities of three months or less to be cash 

equivalents. Substantially all of our cash deposits either exceed the United States federally insured limit or are located in 
countries that do not have government insured accounts or are subject to tax withholdings when repatriating earnings.

50

 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

Accounts Receivable

Accounts receivable consist principally of receivables from credit card companies, arising from the sale of products to 

our independent Distributors, and receivables from independent Distributors in foreign markets. Accounts receivable have been 
reduced by an allowance for amounts that may be uncollectible in the future. However, due to the geographic dispersion of 
credit card and Distributor receivables, the collection risk is not considered to be significant. Substantially all of the receivables 
from credit card companies were current as of December 31, 2019 and 2018. We maintain an allowance for potential credit 
losses that is based primarily on the aging category, historical trends and management’s evaluation of the financial condition of 
account holder. This reserve is adjusted periodically as information about specific accounts becomes available.

Restricted Investment Securities

We have certain restricted investment securities classified as trading securities. We maintain our trading securities 
portfolio to generate returns that are offset by corresponding changes in certain liabilities related to our deferred compensation 
plans (see Note 13). The trading securities portfolio consists of marketable securities, which are recorded at fair value and are 
included in long-term restricted investment securities on the consolidated balance sheets because they remain our assets until 
they are actually paid out to the participants. These investment securities are not available to us to fund operations as they are 
restricted for the payment of the deferred compensation payable. We have established a rabbi trust to finance obligations under 
the plan. Both realized and unrealized gains and losses on trading securities are included in interest and other income.

Fair Value of Financial Instruments

Our financial instruments, consisting primarily of cash and cash equivalents, accounts receivable, investments, and 
accounts payable, approximate fair value due to their short-term nature. During the years ended December 31, 2019, and 2018, 
we did not have any write-offs related to the remeasurement of non-financial assets at fair value on a nonrecurring basis 
subsequent to their initial recognition.

Inventories

Inventories are adjusted to lower of cost and net realizable value, using the first-in, first-out method. The components of 

inventory cost include raw materials, labor and overhead. To estimate any necessary adjustments, various assumptions are made 
in regard to excess or slow-moving inventories, non-conforming inventories, expiration dates, current and future product 
demand, production planning and market conditions. If future demand and market conditions are less favorable than 
management's assumptions, additional inventory adjustments could be required.

Property, Plant and Equipment

Property, plant and equipment are recorded at cost less accumulated depreciation and amortization. Depreciation is 

computed using the straight-line method over the estimated useful lives of the related assets. Estimated useful lives for 
buildings range from 20 to 50 years; building improvements range from 7 to 10 years; machinery and equipment range from 2 
to 10 years; computer software and hardware range from 3 to 10 years; and furniture and fixtures range from 2 to 5 years. 
Leasehold improvements are amortized over the shorter of the lease term or the estimated useful lives of the related assets. 
Maintenance and repairs are expensed as incurred and major improvements are capitalized.

Intangible Assets

Intangible assets consist of purchased product formulations and product registrations. Such intangible assets are 
amortized using the straight-line method over the estimated economic lives of the assets of 9 to 15 years. Intangible assets, net 
of accumulated amortization, totaled $0.6 million at December 31, 2019, and 2018.

Other Assets

Other assets include lease deposits, deposits with third party service providers, deposits to operate in certain markets. 

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Impairment of Long-Lived Assets

We review our long-lived assets, such as property, plant and equipment and intangible assets, for impairment when 

events or changes in circumstances indicate that the carrying value of an asset may not be recoverable. If an impairment 
indicator existed, we would use an estimate of future undiscounted net cash flows of the related assets or groups of assets over 
their remaining lives in measuring whether the assets were recoverable. An impairment loss would be calculated by determining 
the difference between the carrying values and the fair values of these assets. 

Incentive Trip Accrual

We accrue for expenses associated with our direct sales program, which rewards independent Managers and Distributors 

with paid attendance for incentive trips, including our conventions and meetings. Expenses associated with incentive trips are 
accrued over qualification periods as they are earned. We specifically analyze incentive trip accruals based on historical and 
current sales trends as well as contractual obligations when evaluating the adequacy of the incentive trip accrual. Actual results 
could generate liabilities more or less than the amounts recorded. We have accrued convention and meeting costs of $5.5 
million and $6.5 million at December 31, 2019, and 2018, respectively, which are included in accrued liabilities in the 
consolidated balance sheets.

Foreign Currency Translation

The local currency of the foreign subsidiaries is used as the functional currency, except for our operations are served by a 

U.S. based subsidiary (for example, Russia and Ukraine). The financial statements of foreign subsidiaries where the local 
currency is the functional currency are translated into U.S. dollars using exchange rates in effect at year end for assets and 
liabilities and average exchange rates during each year for the results of operations. Adjustments resulting from translation of 
financial statements are reflected in accumulated other comprehensive loss, net of income taxes. Foreign currency transaction 
gains and losses are included in other income (expense) in the consolidated statements of operations.

The functional currency in highly inflationary economies is the U.S. dollar and transactions denominated in the local 
currency are re-measured as if the functional currency were the U.S. dollar. The remeasurement of local currencies into U.S. 
dollars creates translation adjustments, which are included in the consolidated statements of operations. A country is considered 
to have a highly inflationary economy if it has a cumulative inflation rate of approximately 100 percent or more over a three-
year period as well as other qualitative factors including historical inflation rate trends (increasing and decreasing), the capital 
intensiveness of the operation, and other pertinent economic factors. During the years ended December 31, 2019 and 2018, we 
did not operate in any countries considered to be highly inflationary. 

Revenue Recognition

Net sales include sales of products and shipping and handling charges, net of estimates for product returns and any 
related sales incentives or rebates based upon historical information and current trends. Revenue is measured as the amount of 
consideration we expect to receive in exchange for transferring products. All revenue is recognized when we satisfy our 
performance obligations under the contract. We recognize revenue by transferring the promised products to the customer, with 
revenue recognized upon shipment, the point in time in which the customer obtains control of the products. Revenue 
recognition is discussed in further detail in Note 2.

Advertising Costs

Advertising costs are expensed as incurred and classified in selling, general and administrative expenses. Advertising 

expense incurred for the years ended December 31, 2019 and 2018, totaled approximately $1.8 million and $1.9 million, 
respectively.

Research and Development

All research and development costs are expensed as incurred and classified in selling, general and administrative 
expense. Total research and development expenses were approximately $2.1 million and $2.8 million in 2019 and 2018, 
respectively.

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Contingencies

We are involved in certain legal proceedings. When a loss is considered probable in connection with litigation or non-

income tax contingencies and when such loss can be reasonably estimated, we record our best estimate within a range related to 
the contingency. If there is no best estimate, we record the minimum of the range. As additional information becomes available, 
we assess the liability related to the contingency and revise the estimates. Revisions in estimates of the liabilities could 
materially affect our results of operations in the period of adjustment. Our contingencies are discussed in further detail in Note 
14.

Income Taxes

Our income tax expense includes amounts related to the United States and many foreign jurisdictions and is comprised of 
current year income taxes payable, changes in our deferred tax assets and liabilities and contingent reserves. Deferred tax assets 
are offset by a valuation allowance if it is believed to be more likely than not that some portion of the deferred tax asset will not 
be fully realized.

Deferred income taxes arise from temporary differences between the tax and financial statement recognition of revenue 

and expense. In evaluating our ability to recover our deferred tax assets, we consider all available positive and negative 
evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax planning strategies and 
recent financial operations. In projecting future taxable income, we develop assumptions including the amount of future state, 
federal and foreign pretax operating income, the reversal of temporary differences, and the implementation of feasible and 
prudent tax planning strategies. These assumptions require significant judgment about the forecasts of future taxable income 
and are consistent with the plans and estimates we are using to manage the underlying businesses.

The calculation of our tax liabilities involves dealing with uncertainties in the application of complex tax laws and 
regulations in a multitude of jurisdictions across our global operations. Income tax positions must meet a more-likely-than-not 
recognition threshold to be recognized.

Net Income (Loss) Per Common Share

Basic net income (loss) per common share (“Basic EPS”) is computed by dividing net income (loss) by the weighted-

average number of common shares outstanding during the period. Diluted net income (loss) per common share (“Diluted EPS”) 
reflects the potential dilution that could occur if stock options or other contracts to issue common stock were exercised or 
converted into common stock. The computation of Diluted EPS does not assume exercise or conversion of securities that would 
have an anti-dilutive effect on net income (loss) per common share.

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The following is a reconciliation of the numerator and denominator of Basic EPS to the numerator and denominator of 

Diluted EPS for all years (dollar and share amounts in thousands, except for per share information):

Net income (loss) attributable to common shareholders:

Net income (loss)

2019

2018

$

6,765 $

(854)

Basic weighted-average shares outstanding

19,314

19,123

Basic earnings (loss) per share attributable to common shareholders:

Net income (loss)

$

0.35 $

(0.04)

Diluted Shares Outstanding:

Basic weighted-average shares outstanding

Stock-based awards

Diluted weighted-average shares outstanding

19,314

349

19,663

19,123

—

19,123

Diluted earnings (loss) per share attributable to common shareholders:

Net income (loss)

$

0.34 $

(0.04)

Potentially dilutive shares excluded from diluted-per-share amounts:

Share-based awards

439

— (1)

Potentially anti-dilutive shares excluded from diluted-per-share amounts:

Share-based awards

214

2,172 (1)

(1)   As a result of the net loss for the year ended December 31, 2018, no potentially dilutive securities are included in the 
calculation of diluted earnings (loss) per share because such effect would be anti-dilutive. Potentially dilutive securities for the 
year ended December 31, 2018 include 1,114 outstanding options to purchase shares of common stock and 1,058 restricted 
stock units.

For the year ended December 31, 2019, potentially dilutive shares excluded from diluted-per-share amounts include 

performance-based restricted stock units ("RSU"), for which certain metrics have not been achieved. Potentially anti-dilutive 
shares excluded from diluted-per-share amounts include both non-qualified stock options and unearned performance-based 
options to purchase shares of common stock with exercise prices greater than the weighted-average share price during the 
period and shares that would be anti-dilutive to the computation of diluted net income per share for each of the years presented.

Share-Based Compensation

Our outstanding stock options include time-based stock options, which vest over differing periods ranging from the date 

of issuance up to 48 months from the option grant date; performance-based stock options, which have already vested upon 
achieving operating income margins of six, eight and ten percent as reported in four of five consecutive quarters over the term 
of the options.

Our outstanding RSUs include time-based RSUs, which vest over differing periods ranging from 12 months up to 48 

months from the RSU grant date, as well as performance-based RSUs, which vest upon achieving cumulative annual net sales 
growth targets over a rolling one year period and performance-based RSUs, which vest upon achieving earnings-per-share 
targets over a rolling one-year period, as well as attaining certain EBITDA and stock price levels. RSUs granted to the Board of 
Directors contain a restriction period in which the shares are not issued until two years after vesting.

We recognize all share-based payments to Directors and employees, including grants of stock options and RSUs, in the 
statement of operations based on their grant-date fair values. We record compensation expense over the vesting period of the 
stock options and RSUs based on the fair value of the stock options and RSUs on the date of grant.

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Comprehensive Income (Loss)

Comprehensive income (loss) includes all changes in shareholders’ equity except those resulting from investments by, 

and distributions to, shareholders. Accordingly, our comprehensive income (loss) includes net income (loss), net unrealized 
gains (losses) on investment securities and foreign currency adjustments that arise from the translation of the financial 
statements of our foreign subsidiaries.

Chief Executive Officer Related Transition Costs

During the second quarter of 2018, we announced the retirement of our Chief Executive Officer. As a result, we recorded 

$2.4 million of transition-related expenses during the year ended December 31, 2018. As of December 31, 2019, accrued 
transition costs were $0.2 million.

Recent Accounting Pronouncements

We adopted the requirements of Accounting Standards Update ("ASU") No. 2016-02, Leases (Topic 842): Accounting 

for Leases effective January 1, 2019. This update requires that lessees recognize right-of-use assets and lease liabilities that are 
measured at the present value of the future lease payments at lease commencement date. See Note 19 - Leases for additional 
disclosure of the adoption of Topic 842.

In February 2018, the Financial Accounting Standards Board ("FASB") issued ASU 2018-02, Income Statement - 

Reporting Comprehensive Income (Topic 220): Reclassification of Certain Effects from Accumulated Other Comprehensive 
Income. This update allows a reclassification of stranded tax effects, resulting from the Tax Cuts and Jobs Act 2017, from 
accumulated other comprehensive income to retained earnings. This ASU is effective for annual periods beginning after 
December 15, 2018 with early adoption permitted. We did not elect to reclassify the income tax effects from comprehensive 
income to retained earnings for the stranded tax effects resulting from the Tax Cuts and Jobs Act. Our policy for releasing the 
income tax effects from accumulated other comprehensive income is when the corresponding pretax accumulated other 
comprehensive income items are reclassified to earnings. The adoption of ASU 2018-02 did not have a material effect on our 
results of operations, consolidated financial statements and footnote disclosures.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework - 

Changes to the Disclosure Requirements for Fair Value Measurement. This ASU modifies the disclosure requirements on fair 
value measurements in Topic 820 based on the consideration of costs and benefits to promote the appropriate exercise and 
discretion by entities when considering fair value measurement disclosures and to clarify that materiality is an appropriate 
consideration of entities and their auditors when evaluating disclosure requirements. The amendments in this update are 
effective for reporting periods beginning after December 15, 2019, with early adoption permitted. The adoption of this ASU is 
not expected to have a significant impact on our Consolidated Financial Statements.

NOTE 2:  REVENUE RECOGNITION

Adoption of ASU Topic 606

On January 1, 2018, we adopted Topic 606 using the modified retrospective method applied to those contracts which 
were not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under 
Topic 606.

We recorded a net reduction to opening accumulated deficit of $0.9 million, net of tax, as of January 1, 2018 due to the 

cumulative impact of adopting Topic 606, with the impact primarily related to deferred revenue on shipments that had not been 
delivered being recognized upon shipment and deferrals for annual membership fees that are no longer deferred. There was no 
impact to revenues and operating income as a result of applying Topic 606 for the year ended December 31, 2019, compared to 
a increase of $0.2 million and $47,000, respectively, for 2018.

Revenue Recognition

Net sales include sales of products and shipping and handling charges, net of estimates for product returns and any 
related sales incentives or rebates based upon historical information and current trends. Revenue is measured as the amount of 
consideration we expect to receive in exchange for transferring products. All revenue is recognized when we satisfy our 
performance obligations under the contract. We recognize revenue by transferring the promised products to the customer, with 
revenue recognized at shipping point, the point in time the customer obtains control of the products. The majority of our 

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contracts have a single performance obligation and are short term in nature. Contracts with multiple performance obligations 
are insignificant. Amounts received for unshipped merchandise are recorded as deferred revenue.

A reserve for product returns is recorded based upon historical experience. We allow independent Managers or 

Distributors to return the unused portion of products within ninety days of purchase if they are not satisfied with the product. In 
some of our markets, the requirements to return product are more restrictive. Sales returns for the years 2019 and 2018, were 
$1.9 million and $1.7 million, respectively. 

Amounts billed to customers for shipping and handling are reported as a component of net sales. Shipping and handling 
revenues of approximately $6.2 million and $7.1 million were reported as net sales for the years ended December 31, 2019 and 
2018, respectively.

Volume incentives, and other sales incentives or rebates, are a significant part of our direct sales marketing program, and 

represent commission payments made to independent distributors. These payments are designed to provide incentives for 
reaching higher sales levels. The amount of volume incentive recognized is determined based upon the amount of qualifying 
purchases in a given month and recorded as volume incentive expense. Payments to independent Managers and Distributors for 
sales incentives or rebates related to their own purchases are recorded as a reduction of revenue. Payments for sales incentives 
and rebates are calculated monthly based upon qualifying sales.

Taxes that have been assessed by governmental authorities and that are directly imposed on revenue-producing 
transactions between us and our customers, including sales, use, value-added, and some excise taxes, are presented on a net 
basis (excluded from net sales).

Contract Liabilities - Customer Loyalty Programs

We record contract liabilities for loyalty point programs in deferred revenue. These programs are accounted for as a 

reduction in the transaction price and are generally recognized as points are redeemed for additional products.

The following table presents changes in these contract liability balances for the years ended December 31, 2018 

2019 (U.S. dollars in thousands):

Outstanding at December 31, 2017
Increase (decrease) attributed to:
Customer loyalty net deferrals
Customer loyalty redemptions
Outstanding at December 31, 2018
Increase (decrease) attributed to:
Customer loyalty net deferrals
Customer loyalty redemptions
Outstanding at December 31, 2019

$

1,126

4,333
(4,380)
1,079

4,969
(5,093)
955

$

The table above excludes liability for sales returns, as they are insignificant.

Disaggregation of Revenue

Our products are grouped into six principal categories: general health, immune, cardiovascular, digestive, personal care 

and weight management. We have four business segments that are based primarily upon the geographic region where each 
segment operates. Each of the geographic segments operate under the Nature’s Sunshine Products and Synergy® WorldWide 
brands. See Note 15, Segment Information, for further information on our reportable segments and our presentation of 
disaggregated revenue by reportable segment and product category.

Practical Expedients and Exemptions

We have made the accounting policy election to treat shipping and handling as a fulfillment activity rather than a 

promised service under Topic 606.

We generally expense volume incentives when incurred because the amortization period would have been one year or 

less.

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All of our contracts with customers have a duration of less than one year. The value of any unsatisfied performance 

obligations is insignificant.

NOTE 3: RESTRUCTURING RELATED EXPENSES

In 2018, we continued to execute our strategy to reduce costs and improve efficiencies. During the year ended December 

31, 2018, we incurred $1.5 million of non-recurring expenses that are recorded primarily in selling, general and administrative 
expense consisting of severance and buy-outs of lease commitments. Of the restructuring expenses incurred during the year 
ended December 31, 2018, $0.3 million of severance and rent expenses remained payable at year-end. 

In 2019, we continued to execute our strategy to reduce costs and improve efficiencies. During the year ended December 

31, 2019, we incurred $2.4 million of non-recurring expenses that are recorded primarily in selling, general and administrative 
expense consisting of severance. Of the restructuring expenses incurred during the year ended December 31, 2019, $0.4 million 
of severance remained payable at year-end.

During 2019, we wrote-off cumulative translation adjustments from the closure of a market that resulted in a loss of 

$0.6 million. This loss is included in Foreign exchange losses, net, within the Consolidated Statements of Operation during the 
year ended December 31, 2019.

The following table summarizes the 2018, and 2019 restructuring activity:

Liability balance at December 31, 2017

Increase in liability

Reduction in liability (payments)

Liability balance at December 31, 2018

Increase in liability

Reduction in liability (payments)

Liability balance at December 31, 2019

NOTE 4: INVENTORIES

The composition of inventories is as follows (dollar amounts in thousands):

As of December 31,
Raw materials

Work in process

Finished goods

Total inventory

$

$

Total

750

1,523

(2,008)

265

2,375

(2,257)

383

2019

2018

13,329

$

1,426

31,911
46,666

$

10,410

1,524

30,114
42,048

$

$

NOTE 5: PROPERTY, PLANT AND EQUIPMENT

The composition of property, plant and equipment is as follows (dollar amounts in thousands):

As of December 31,
Land and improvements

Buildings and improvements

Machinery and equipment

Furniture and fixtures

Computer software and hardware

Accumulated depreciation and amortization

Total property, plant and equipment

2019

2018

$

448

$

32,374

28,533

18,162

52,837

132,354

(72,842)

518

32,925

25,691

20,245

52,400

131,779

(67,718)

$

59,512

$

64,061

Depreciation expense was $10.5 million and $9.8 million for the years ended December 31, 2019 and 2018, respectively.

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Capitalized interest was $0 for the years ended December 31, 2019 and 2018. 

In June of 2018, we sold a 29,300 square foot building in Mexico City, Mexico for $2.6 million. We previously utilized 
the building for offices as well as warehouse space and have since relocated to a more advantageous location. As the fair value 
of the property exceeded the carrying value, a net gain of $2.3 million was recognized during the year ended December 31, 
2018.

In August of 2018, we sold an eight-acre property in Provo, Utah for $2.7 million. We originally acquired the property 
with the intent to erect a building for the corporate headquarters and later decided to move the headquarters elsewhere. As the 
fair value of the property exceeded the carrying value, a net gain of $1.7 million was recognized during the year ended 
December 31, 2018.

NOTE 6: INTANGIBLE ASSETS

At December 31, 2019, and 2018, intangibles for product formulations and registrations had a gross carrying amount of 

$1.7 million, and $1.9 million, accumulated amortization of $1.2 million, and $1.3 million, and a net amount of $0.6 million, 
and $0.6 million, respectively. The estimated useful lives of the product formulations range from 9 to 15 years.

Amortization expense for intangible assets for the years ended December 31, 2019 and 2018 was $0.1 million and $0.1 

million, respectively. Estimated amortization expense for the five succeeding years and thereafter is as follows (dollar amounts 
in thousands):

Year Ending December 31,
2020

2021

2022

2023

2024

Thereafter

Total

$

$

130

161

91

74

74

37

567

NOTE 7: INVESTMENT SECURITIES

Our trading securities portfolio totaled $1.2 million and $1.3 million at December 31, 2019 and 2018, respectively, and 

generated a gain of $0.2 million and a loss of $0.1 million, for the years ended December 31, 2019 and 2018, respectively.

NOTE 8: ACCRUED LIABILITIES

The composition of accrued liabilities is as follows (dollar amounts in thousands):

As of December 31,
Salaries and employee benefits

Sales, use and property tax (See Note 14)

Convention and meeting costs

Other

Total

NOTE 9: REVOLVING CREDIT FACILITY

2019

2018

11,265

$

15,927

2,830

5,501

5,935

3,594

6,540

8,740

25,531

$

34,801

$

$

On July 11, 2017, we entered into a revolving credit agreement with Bank of America, N.A., with a borrowing limit 

of $25.0 million, that matures on July 11, 2020 (the “Credit Agreement”). We pay interest on any borrowings under the Credit 
Agreement at LIBOR plus 1.25 percent (3.05 percent as of December 31, 2019), and an annual commitment fee of 0.2 
percent on the unused portion of the commitment. We are required to settle our net borrowings under the Credit Agreement 
only upon maturity. At December 31, 2019, there is no outstanding balance under the Credit Agreement. 

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The Credit Agreement contains customary financial covenants, including financial covenants relating to our solvency, 
leverage, and minimum EBITDA. In addition, the Credit Agreement restricts certain capital expenditures, lease expenditures, 
other indebtedness, liens on assets, guarantees, loans and advances, dividends, mergers, consolidations and transfers of assets 
except as permitted in the Credit Agreement. The Credit Agreement is collateralized by our manufacturing facility, accounts 
receivable balance, inventory balance and other assets. We were in compliance with the debt covenants set forth in the Credit 
Agreement as of December 31, 2019.

NOTE 10: ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)

The components of accumulated other comprehensive income (loss), net of tax, are as follows (dollar amounts in 

thousands):

Foreign Currency
Translation
Adjustments

Net Unrealized
Gains (Losses) On
Available-For-Sale
Securities

Write-off of 
cumulative 
translation 
adjustments

Total
Accumulated Other
Comprehensive Loss

$

$

(10,134) $

2

$

(973)

(11,107)

477

(10,630)

(2)

—

—

— $

— $

—

—

(595)

(595) $

(10,132)

(975)

(11,107)

(118)

(11,225)

Balance as of December 31, 2017

Activity, net of tax

Balance as of December 31, 2018

Activity, net of tax

Balance as of December 31, 2019

NOTE 11: INCOME TAXES

Our financial statements are based on enacted law and related guidance received as of December 31, 2019. The U.S. 
Treasury has recently issued final regulations providing additional guidance on various provisions of the Tax Cuts and Jobs Act 
and it is expected that additional regulations and guidance will be forthcoming. We will continue to evaluate the impact, if any, 
of new regulations and guidance and will recognize any resulting impact in the period such guidance is received.

As a result of the Tax Cuts and Jobs Act , distributions of profits from foreign affiliates are not expected to result in 
material incremental U.S. tax impacts in the future. However, due to tax treaties between the U.S. and many of the jurisdictions 
in which we operate, some profit distributions may be subject to withholding taxes. Furthermore, provisions of the Tax Cuts 
and Jobs Act such as GILTI (global intangible low-taxed income), FDII (foreign-derived intangible income), deduction 
limitations on interest expense and executive compensation, as well as other tax reform changes may continue to impact our 
future taxes.

We have elected the period cost method (costs are treated as a current period expense when incurred) under U.S. GAAP 
as it relates to GILTI income inclusions in U.S. taxable income. Each reporting period we analyze our indefinite reinvestment 
assertions with respect to undistributed foreign earnings. As of December 31, 2019, we continue to assert that we do not intend 
to reinvest undistributed foreign earnings indefinitely in our foreign subsidiaries. 

Income (loss) from continuing operations before provision (benefit) for income taxes are taxed under the following 

jurisdictions (dollar amounts in thousands):

Year Ended December 31,
Domestic

Foreign

Total

2019

2018

$

$

1,770

13,872

15,642

$

$

(10,069)

13,269

3,200

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Components of the provision (benefit) for income taxes for each of the two years in the period ended December 31, 2019 

are as follows (dollar amounts in thousands):

Year Ended December 31,
Current:

2019

2018

Federal

State

Foreign

Subtotal

Deferred:

Federal

State

Foreign

Subtotal

$

(476) $

94

4,816

4,434

3,044

475

760

4,279

Total provision for income taxes

$

8,713

$

The provision (benefit) for income taxes, as a percentage of income from continuing operations before provision 

(benefit) for income taxes, differs from the statutory U.S. federal income tax rate due to the following:

(1,823)

(70)

6,371

4,478

605

296

(977)

(76)

4,402

Year Ended December 31,
Statutory U.S. federal income tax rate

State income taxes, net of U.S. federal income tax benefit

U.S. tax impact of foreign operations

Valuation allowance change

Unrecognized tax benefits

Permanent foreign items

Withholding tax on royalties

Stock compensation

Tax return to provision differences

Elimination of provision on intercompany transactions

Other

Effective income tax rate

2019

2018

21.0 %

21.0 %

2.9

12.3

10.3

(3.3)

4.4

4.2

7.1

(3.7)

(0.6)

1.1

5.5

102.5

(13.9)

(58.7)

28.6

20.0

12.7

11.7

4.4

3.8

55.7 %

137.6 %

Pretax earnings of a foreign subsidiary or affiliate are subject to U.S. taxation when effectively repatriated.

Adjustments relating to the U.S. impact of foreign operations increased the effective tax rate by 12.3 percentage points in 

2019 and increased the effective tax rate by 102.5 percentage points in 2018. The components of this calculation were:

Components of U.S. tax impact of foreign operations
Foreign tax credits
Foreign tax rate differentials
Foreign withholding taxes
Transfer pricing adjustment
Impact of GILTI
Total

2019

2018

(6.3)%
3.6
3.9
4.6
6.5
12.3 %

(17.6)%
37.3
27.7
12.1
43.0
102.5 %

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The significant components of the deferred tax assets (liabilities) are as follows (dollar amounts in thousands):

As of December 31,
Inventory

Accrued liabilities

Operating lease liabilities

Deferred compensation

Equity-based compensation

Intangibles assets

Bad debts

Net operating losses

Foreign tax and withholding credits

Health insurance accruals

Other deferred tax assets

Valuation allowance

Total deferred tax assets

Other deferred tax liabilities

Accelerated depreciation

Right of use assets

Total deferred tax liabilities

Total deferred taxes, net

2019

2018

$

1,013

$

2,511

3,639

273

1,127

161

92

7,139

14,640

97

2,178

(21,388)

11,482

(1,755)

(3,168)

(3,315)

(8,238)

$

3,244

$

1,252

4,130

—

307

2,359

151

114

7,730

13,300

145

2,438

(20,256)

11,670

(2,009)

(2,161)

—

(4,170)

7,500

The components of deferred tax assets (liabilities), net are as follows (dollar amounts in thousands):

As of December 31,
Net deferred tax assets

Net deferred tax liabilities

Total deferred taxes, net

2019

2018

$

$

4,899

(1,655)

3,244

$

$

9,056

(1,556)

7,500

We have provided a valuation allowance of $21.4 million and $20.3 million as of December 31, 2019 and 2018, 
respectively, for certain deferred tax assets, including foreign net operating losses, for which we cannot conclude it is more 
likely than not that they will be realized. We reviewed our tax positions and increased the valuation allowance by 
approximately $1.1 million in 2019 primarily due to a domestic increase of $1.3 million and a foreign decrease of $0.2 million. 
For financial reporting purposes, the increase in valuation allowances increases income tax expenses in the year recorded. At 
December 31, 2019, we had approximately $14.6 million of foreign tax and withholding credits. Of the $14.6 million credits, 
$14.3 million are foreign tax credits, most of which expire in 2024 and all of which are fully offset by a valuation allowance.

At December 31, 2019, foreign subsidiaries had unused operating loss carryovers for tax purposes of approximately $7.1 

million. The net operating losses will expire at various dates from 2020 through 2029, with the exception of those in some 
foreign jurisdictions where there is no expiration. The foreign net operating losses have a full valuation allowance recorded 
against them.

We are subject to regular audits by federal, state and foreign tax authorities. These audits may result in additional tax 

liabilities. We believe we have appropriately provided for income taxes for all years. Several factors drive the calculation of our 
tax reserves. Some of these factors include: (i) the expiration of various statutes of limitations; (ii) changes in tax law and 
regulations; (iii) the issuance of tax rulings; and (iv) settlements with tax authorities. Changes in any of these factors may result 
in adjustments to our reserves, which would impact our reported financial results.

Our U.S. federal income tax returns for 2016 through 2018 are open to examination for federal tax purposes. We have 

several foreign tax jurisdictions that have open tax years from 2014 through 2018.

The total outstanding balance for liabilities related to unrecognized tax benefits at December 31, 2019 and 2018 was $1.5 

million and $2.2 million, respectively, all of which would favorably impact the effective tax rate if recognized. Included in 
these amounts is approximately $0.1 million and $0.2 million, respectively, of combined interest and penalties. We decreased 

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interest and penalties approximately $33,000 and $0.2 million for the years ended December 31, 2019 and 2018, respectively. 
We account for interest expense and penalties for unrecognized tax benefits as part of our income tax provision.

During the years ended December 31, 2019 and 2018, we added approximately $0.2 million and $0.2 million, 
respectively, to our liability for unrecognized tax benefits. Included in these amounts are approximately $0.1 million and $0.1 
million for the years ended December 31, 2019 and 2018, respectively, related to interest and penalties. In addition, we 
recorded a benefit related to the lapse of applicable statute of limitations of approximately $0.8 million and $2.1 million for the 
years ended December 31, 2019 and 2018, respectively, all of which favorably impacted our effective tax rate. 

A reconciliation of the beginning and ending amount of liabilities associated with uncertain tax benefits, excluding 

interest and penalties, is as follows for the years (dollar amounts in thousands):

Year Ended December 31,

Unrecognized tax benefits, opening balance

Settlement of liability reclassified as income tax payable

Payments on liability

Tax positions taken in a prior period

Gross increases

Gross decreases

Tax positions taken in the current period

Gross increases

Gross decreases

Lapse of applicable statute of limitations

Currency translation adjustments

Unrecognized tax benefits, ending balance

2019

2018

$

1,966

$

2,956

—

(16)

—

(9)

132

—

(686)

(2)

$

1,385

$

—

—

—

(467)

92

—

(591)

(24)

1,966

We anticipate that liabilities related to unrecognized tax benefits will increase approximately $0 to $0.1 million within 

the next twelve months due to additional transactions related to commissions and transfer pricing.

We believe that it is reasonably possible that unrecognized tax benefits may decrease by $0 to $1.3 million within the 

next twelve months due to the expiration of statutes of limitations in various jurisdictions.

Although we believe our estimates are reasonable, we can make no assurance that the final tax outcome of these matters 

will not be different from that which it has reflected in our historical income tax provisions and accruals. Such differences could 
have a material impact on our income tax provision and operating results in the period in which we make such determination.

NOTE 12:  CAPITAL TRANSACTIONS

Dividends

The declaration of dividends is subject to the discretion of our Board of Directors and will depend upon various factors, 

including our earnings, financial condition, restrictions imposed by any indebtedness that may be outstanding, cash 
requirements, future prospects and other factors deemed relevant by our Board of Directors.

No dividends were declared for the years ended December 31, 2019 and 2018.

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Share-Based Compensation

During the year ended December 31, 2012, our shareholders adopted and approved the 2012 Incentive Plan. The 2012 

Incentive Plan provides for the grant of incentive stock options, non-statutory stock options, stock appreciation rights, restricted 
stock, restricted stock units, dividend equivalent rights, performance awards, stock awards and other stock-based awards. The 
Compensation Committee of the Board of Directors has authority and discretion to determine the type of award as well as the 
amount, terms and conditions of each award under the 2012 Incentive Plan, subject to the limitations of the 2012 Incentive 
Plan. A total of 1,500,000 shares of common stock were originally authorized for the granting of awards under the 2012 Stock 
Incentive Plan. In January 2015, our shareholders approved an amendment to the 2012 Incentive Plan, to increase the number of 
shares of Common Stock reserved for issuance by 1,500,000 shares. The number of shares available for awards, as well as the 
terms of outstanding awards, are subject to adjustment as provided in the 2012 Incentive Plan for stock splits, stock dividends, 
recapitalizations and other similar events.

We also maintain the 2009 Incentive Plan, which was approved by shareholders in 2009. The 2009 Incentive Plan also 

provided for the grant of incentive stock options, non-statutory stock options, stock appreciation rights, restricted stock, 
restricted stock units, dividend equivalent rights, performance awards, stock awards and other stock-based awards. Under the 
2012 Incentive Plan, any shares subject to award, or awards forfeited or reacquired by the Company issued under the 2009 
Incentive Plan are available for award up to a maximum of 400,000 shares.

Stock Options

Our outstanding stock options include time-based stock options, which vest over differing periods ranging from the date 
of issuance up to 48 months from the option grant date; and performance-based stock options, which have already vested upon 
achieving operating income margins of six, eight and ten as reported in four of five consecutive quarters over the term of the 
options.

Stock option activity for 2019 and 2018 consisted of the following (share amounts in thousands, except for per share 

information):

Options outstanding at December 31, 2017

Granted

Forfeited or canceled

Exercised

Options outstanding at December 31, 2018

Granted

Forfeited or canceled
Exercised

Options outstanding at December 31, 2019

Number of
Shares

1,390

$

50

(227)

(99)

1,114

25

(797)
(52)
290

$

Weighted-
Average Exercise
Price Per Share

12.20

8.43

13.87

6.10

12.23

8.72

12.87
4.98
11.49

During the year ended December 31, 2019, we granted options to purchase 25,000 shares of common stock under the 
2012 Stock Incentive Plan to one member of our Board of Directors, which are composed of time-based stock options. These 
options were issued with a weighted-average exercise price of $8.72 per share and a weighted-average grant date fair value of 
$3.44 per share. All of the options issued have an option termination date of ten years from the option grant date.

During the year ended December 31, 2018, we granted options to purchase 50,000 shares of common stock under the 
2012 Stock Incentive Plan to two members of our Board of Directors, which are composed of both time-based stock options 
and net sales performance-based stock options. These options were issued with a weighted-average exercise price of $8.43 per 
share and a weighted-average grant date fair value of $3.0 to $3.5 per share. All of the options issued have an option 
termination date of ten years from the option grant date.

For the years ended December 31, 2019 and 2018, we issued 52,000 and 99,000 shares of common stock upon the 
exercise of stock options at an average exercise price of $4.98 and $6.10 per share, respectively. The aggregate intrinsic values 
of options exercised during the years ended December 31, 2019 and 2018 was $0.2 million and $0.2 million, respectively. For 

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the years ended December 31, 2019 and 2018, we recognized $0.1 million and $0.1 million of tax benefits from the exercise of 
stock options during the period, respectively.

The fair value of each option grant was estimated on the date of the grant using the Black-Scholes option-pricing model 

with the following weighted-average assumptions for the years ended December 31, 2019 and 2018:

Weighted-average grant date fair value of grants

Expected life (in years)

Risk-free interest rate

Expected volatility

Dividend yield

$

2019

2018

3.44

5.0

1.5 %

43.2 %

— %

$3.0 to $3.5

5.0

2.8 %

38.2 %

— %

Share-based compensation expense from time-based stock options for the years ended December 31, 2019 and 2018, was 

$0.1 million and $0.2 million, respectively. As of December 31, 2019 and 2018, the unrecognized share-based compensation 
cost related to grants described above was $0, respectively. As of December 31, 2019, there are no unvested options.

The following table summarizes information about options outstanding and exercisable at December 31, 2019 (share 

amounts in thousands, except per share information):

Range of Option
Prices Per Share

$2.35 to $9.99

$10.00 to $13.99

$14.00 to $17.70

Options Outstanding

Options Exercisable

Options
Outstanding

Weighted-Avg.
Remaining
Contractual Life

Weighted-Avg.
Exercise Price
Per Share

Options
Exercisable

Weighted-Avg.
Remaining
Contractual Life

Weighted-Avg.
Exercise Price
Per Share

76

189

25

290

6.2 $

3.9

3.7

7.83

12.32

16.33

76

189

25

290

6.2 $

3.9

3.7

7.83

12.32

16.33

At December 31, 2019, the aggregate intrinsic value of outstanding and exercisable options to purchase 290,000 shares 

of common stock was $0.1 million. At December 31, 2018, the aggregate intrinsic value of outstanding and exercisable options 
to purchase 1,114,000 shares of common stock was $0.2 million.

Restricted Stock Units

Our outstanding restricted stock units ("RSUs"), include time-based RSUs, which vest over differing periods ranging 
from 12 months up to 36 months from the RSU grant date, as well as performance-based RSUs, which vest upon achieving 
targets relating to growth, earnings-per-share, and/or stock price levels. RSUs granted to members of the Board of Directors 
contain a restriction period in which the shares are not issued until two years after vesting. At December 31, 2019 and 2018, 
there were 95,000 and 80,000 vested RSUs, respectively, granted to members of the Board of Directors that had a restriction 
period.

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Restricted stock unit activity for the years ended December 31, 2019 and 2018 is as follows: (share amounts in 

thousands, except per share information):

Units outstanding at December 31, 2017

Granted

Issued

Forfeited

Units outstanding at December 31, 2018

Granted

Issued

Forfeited

Units outstanding at December 31, 2019

Number of
Shares

Weighted-Average
Grant Date
Fair Value

$

728

692

(257)

(105)

1,058

333

(179)

(391)

821

$

11.56

7.63

11.78

12.17

8.87

7.23

10.21

9.88

7.43

During the year ended December 31, 2019, we granted 333,000 RSUs of common stock under the 2012 Incentive Plan to 
our board, executive officers and other employees, which are composed of both time-based RSUs and share-price performance-
based RSUs. The time-based RSUs were granted with a weighted-average grant date fair value $8.59 per share and vest in 12 
monthly installments over a one year period from the grant date or in annual installments over three year period from the grant 
date. The share-price performance-based RSUs were granted with a weighted-average grant date fair value of $4.38 per share 
and vest upon achieving share-price targets over a three year period from the grant date.

During the year ended December 31, 2018, we granted 692,000 RSUs of common stock under the 2012 Incentive Plan to 
our board, executive officers and other employees, which are composed of both time-based RSUs and net sales and earnings per 
share performance-based RSUs. The time-based RSUs were granted with a weighted-average grant date fair value of $10.05 per 
share and vest in 12 monthly installments over a one year period from the grant date or in annual installments over a three year 
period from the grant date. The net sales and EBITDA performance-based RSUs were granted with a weighted-average grant 
date fair value of $11.20 per share and vest upon achieving net sales and EBITDA targets over a three year period from the 
grant date. The share-price performance-based RSUs were granted with a weighted-average grant date fair value of $4.73 per 
share and vest upon achieving share-price targets over a three year period from the grant date.

Except for share-price performance-based RSUs, RSUs are valued at the market value on the date of grant, which is the 

grant date share price discounted for expected dividend payments during the vesting period. For RSUs with post-vesting 
restrictions, a Finnerty Model was utilized to calculate a valuation discount from the market value of common shares reflecting 
the restriction embedded in the RSUs preventing the sale of the underlying shares over a certain period of time. Using 
assumptions previously determined for the application of the option pricing model at the valuation date, the Finnerty Model 
discount for lack of marketability is approximately 13.4 percent for a common share.

Share-price performance-based RSUs were estimated using the Monte Carlo simulation model. The Monte Carlo 

simulation model utilizes multiple input variables to estimate the probability that market conditions will be achieved. Our 
assumptions include a performance period of three years, expected volatility of 50 percent, and a range of risk free rates 
between 2.1 percent and 2.9 percent. 

Share-based compensation expense from RSUs for the period ended December 31, 2019 and 2018 was approximately 
$2.0 million and $1.9 million, respectively. As of December 31, 2019, and 2018, the unrecognized share-based compensation 
expense related to the grants described above was $1.1 million and $1.8 million, respectively. As of December 31, 2019, the 
remaining compensation expense is expected to be recognized over the weighted-average period of approximately 0.8 years.

Share-based compensation expense related to performance-based RSUs for the years ended December 31, 2019 and 

2018, was approximately $0.6 million and $0.1 million, respectively. Should we attain all of the metrics related to the 
performance-based RSU grant, we would recognize up to $2.0 million of potential share-based compensation expense. We 
currently expect to recognize an additional $0.8 million of that potential share-based compensation expense. 

The number of shares issued upon vesting or exercise for restricted stock units granted, pursuant to our share-based 

compensation plans, is net of shares withheld to cover the minimum statutory withholding requirements that we pay on behalf 
of our employees, which was 36,000 and 60,000 shares for the years ended December 31, 2019 and 2018, respectively. 

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Although shares withheld are not issued, they are treated as common share repurchases for accounting purposes, as they reduce 
the number of shares that would have been issued upon vesting.

NOTE 13:  EMPLOYEE BENEFIT PLANS

Deferred Compensation Plans

We sponsor a qualified deferred compensation plan which qualifies under Section 401(k) of the Internal Revenue Code. 

During 2019, we made matching contributions of 70.0 percent of employee contributions up to a maximum of 5.0 percent of the 
employee’s compensation. Our contributions to the plan vest after a period of three years. During 2019 and 2018, we 
contributed to the plan approximately $1.0 million.

We provide a nonqualified deferred compensation plan for our officers and certain key employees. Under this plan, 

participants may defer up to 100 percent of their annual salary and bonus. Although participants direct the investment of these 
funds, they are classified as trading securities and are included in long-term investment securities on the consolidated balance 
sheets because they remain our assets until they are actually paid out to the participants. We have established a trust to finance 
obligations under the plan. At the end of each year and at other times provided under the plan, we adjust our obligation to a 
participant by the investment return or loss on the funds selected by the participant under rules established in the plan. Upon 
separation of employment of the participant with the Company, the obligation owed to the participant under the plan will be 
paid as a lump sum or over a period of either three or five years (and will continue to be adjusted by the applicable investment 
return or loss during the period of pay-out). We had deferred compensation plan assets of approximately $1.2 million and $1.3 
million as of December 31, 2019, and 2018, respectively. The change in the liability associated with the deferred compensation 
plan is recorded in the deferred compensation payable.

NOTE 14:  COMMITMENTS AND CONTINGENCIES

Contractual Obligations

We have entered into long-term agreements with third-parties in the ordinary course of business, in which we have 
agreed to pay a percentage of net sales in certain regions in which we operate, or royalties on certain products. In 2019 and 
2018, the aggregate amounts of these payments were $10,000 and $46,000, respectively.

Legal Proceedings

We are party to various legal proceedings. Management cannot predict the ultimate outcome of these proceedings, 
individually or in the aggregate, or their resulting effect on our business, financial position, results of operations or cash flows 
as litigation and related matters are subject to inherent uncertainties, and unfavorable rulings could occur. Were an unfavorable 
outcome to occur, there exists the possibility of a material adverse impact on our business, financial position, results of 
operations, or cash flows for the period in which the ruling occurs and/or future periods. We maintain product liability, general 
liability and excess liability insurance coverage. However, no assurances can be given that such insurance will continue to be 
available at an acceptable cost to us, that such coverage will be sufficient to cover one or more large claims, or that the insurers 
will not successfully disclaim coverage as to a pending or future claim. 

Non-Income Tax Contingencies

We have reserved for certain state sales and use tax and foreign non-income tax contingencies based on the likelihood of 

an obligation in accordance with accounting guidance for probable loss contingencies. Loss contingency provisions are 
recorded for probable losses at management’s best estimate of a loss, or when a best estimate cannot be made, a minimum loss 
contingency amount is recorded. We provide provisions for potential payments of tax to various tax authorities for 
contingencies related to non-income tax matters, including value-added taxes and sales tax. We provide provisions for U.S. 
state sales taxes in each of the states where we have nexus. As of December 31, 2019 and 2018, accrued liabilities include $0.4 
million and $0.3 million related to non-income tax contingencies, respectively. While we believe that the assumptions and 
estimates used to determine this liability are reasonable, the ultimate outcome of these matters cannot presently be determined. 
We believe future payments related to these matters could range from $0 to approximately $3.4 million.

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Other Litigation

We are party to various other legal proceedings in the United States and several foreign jurisdictions related to value-

added tax assessments and other civil litigation. We have accrued $0.4 million related to the estimated outcome of these 
proceedings as of December 31, 2019. In addition, we are party to other litigation where there is a reasonable possibility that a 
loss may be incurred, either the losses are not considered to be probable or we cannot at this time estimate the loss, if any; 
therefore, no provision for losses has been provided. We believe future payments related to these matters could range from $0 
to approximately $0.4 million. During the year ended December 31, 2019, we made payments of $2.0 million related to the 
settlement of such litigation.

Self-Insurance Liabilities

Similar to other manufacturers and distributors of products that are ingested, we face an inherent risk of exposure to 
product liability claims in the event that, among other things, the use of our products results in injury. During 2017, we secured 
product liability coverage to cover possible claims. Such insurance may not be sufficient to cover one or more large claims, or 
the insurer may successfully disclaim coverage as to a pending or future claim. As a result, there can be no assurance that the 
ultimate outcome of any litigation for product liability will not have a material negative impact on our business prospects, 
financial position, results of operations or cash flows. Subsequent to obtaining the product liability coverage, we have recorded 
a reserve which is an estimate of potential costs. 

We self-insure for certain employee medical benefits. The recorded liabilities for self-insured risks are calculated using 

actuarial methods and are not discounted. The liabilities include amounts for actual claims and claims incurred but not reported. 
Actual experience, including claim frequency and severity as well as health care inflation, could result in actual liabilities being 
more or less than the amounts currently recorded.

We review our self-insurance accruals on a quarterly basis and determine, based upon a review of our recent claims 
history and other factors, which portions of our self-insurance accruals should be considered short-term and long-term. We have 
accrued $0.8 million and $1.1 million for product liability and employee medical claims at December 31, 2019 and 2018, 
respectively, of which $0.5 million and $0.7 million was classified as short-term. Such amounts are included in accrued 
liabilities and other long-term liabilities on our consolidated balance sheets.

Government Regulations

We are subject to governmental regulations pertaining to product formulation, labeling and packaging, product claims 
and advertising, and to our direct selling system. We are also subject to the jurisdiction of numerous foreign tax and customs 
authorities. Any assertions or determinations that either us or our independent Distributors are not in compliance with existing 
statutes, laws, rules or regulations could potentially have a material adverse effect on our operations. In addition, in any country 
or jurisdiction, the adoption of new statutes, laws, rules or regulations, or changes in the interpretation of existing statutes, laws, 
rules or regulations could have a material adverse effect on us and our operations. Although we believe that we are in 
compliance, in all material respects, with the statutes, laws, rules and regulations of every jurisdiction in which we operate, no 
assurance can be given that our compliance with applicable statutes, laws, rules and regulations will not be challenged by 
foreign authorities or that such challenges will not have a material adverse effect on our financial position, results of operations 
or cash flows.

NOTE 15:  OPERATING BUSINESS SEGMENT AND INTERNATIONAL OPERATION INFORMATION

We have four business segments (Asia, Europe, North America, and Latin America and Other) based primarily upon the 

geographic region where each segment operates, as well as the internal organization of our officers and their responsibilities. 
Each of the geographic segments operate under the Nature’s Sunshine Products and Synergy® WorldWide brands. The Latin 
America and Other segment includes our wholesale business in which we sell products to various locally-managed entities, 
independent of the Company, that we have granted distribution rights for the relevant market.

Historically, our operating segments were based on brand, customer base, geographical operations with three operating 
business segments under the Nature’s Sunshine Products brand (NSP Americas; NSP Russia, Central and Eastern Europe; and 
NSP China), and one operating business segment under the Synergy® WorldWide brand.

During the second quarter of 2019, we realigned into geographic focused operating business segments across brands to 

further align regional strategies and drive synergies in product, organizational and go-to-market strategies in local markets. Our 
internal reporting structure was reorganized to support the new reporting segments and the chief operating decision maker now 

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reviews the operating results of the four segments utilizing a geographic focused format. The presentation of the comparative 
information has been recast to conform to the 2019 presentation. 

Reportable business segment information for the years ended December 31, 2019 and 2018 is as follows (dollar amounts 

in thousands):

Year Ended December 31,
Net sales:

Asia

Europe

North America

Latin America and Other

Total net sales

Contribution margin (1):

Asia

Europe

North America

Latin America and Other

Total contribution margin

Selling, general and administrative (2)

Operating income

Other income (loss), net

Income before provision for income taxes

___________________________

2019

2018

$

138,536

$

139,031

62,523

138,163

22,993

362,215

65,871

19,954

49,327

9,713

56,314

144,264

25,201

364,810

67,733

17,845

48,448

9,756

144,865

143,782

128,740

16,125

138,431

5,351

(483)

$

15,642

$

(2,151)

3,200

(1) Contribution margin consists of net sales less cost of sales and volume incentives expense.

(2)  Service fees in China totaled $9.4 million and $11.5 million for the years ended December 31, 2019 and 2018, respectively. 
These service fees are included in our selling, general and administrative expenses. 

Year Ended December 31,
Capital expenditures:

Asia

Europe

North America

Latin America and Other

Total capital expenditures

Depreciation and amortization:

Asia

Europe

North America

Latin America and Other

Total depreciation and amortization

68

2019

2018

$

$

$

$

$

3,262
27
2,605

21

5,915

$

1,544

$

75

8,855

125

10,599

$

1,557
85
3,143

18

4,803

799

107

8,718

182

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As of December 31,
Assets:

Asia

Europe

North America

Latin America and Other

Total assets

2019

2018

$

65,959

$

15,187

124,337

7,585

59,983

16,414

109,091

7,528

$

213,068

$

193,016

From an individual country perspective, only the United States and South Korea comprise approximately 10 percent or 

more of consolidated net sales for the years ended December 31, 2019 and 2018 as follows (dollar amounts in thousands):

Year Ended December 31,
Net sales:

United States

South Korea

Other

Total net sales

2019

2018

$

$

128,019

$

133,677

70,556

163,640

362,215

$

72,207

158,926

364,810

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Revenue generated by each of our product lines is set forth below (dollars in thousands):

Year Ended December 31,
Asia:

General health
Immunity
Cardiovascular
Digestive
Personal care
Weight management

Europe:

General health
Immunity
Cardiovascular
Digestive
Personal care
Weight management

North America:
General health
Immunity
Cardiovascular
Digestive
Personal care
Weight management

Latin America and Other:

General health
Immunity
Cardiovascular
Digestive
Personal care
Weight management

Total net sales

2019

2018

$

$

$

$

$

37,795
940
44,541
24,434
13,753
17,073
138,536

22,469
5,130
10,672
14,456
7,463
2,333
62,523

59,847
15,341
18,750
33,077
6,170
4,978
138,163

6,919
2,453
1,446
10,258
1,056
861
22,993
362,215

$

$

$

$

$

32,519
3,086
49,210
24,015
10,286
19,915
139,031

20,932
3,775
11,307
12,478
5,253
2,569
56,314

62,519
16,202
19,518
33,925
5,751
6,349
144,264

7,584
2,565
1,427
11,360
1,214
1,051
25,201
364,810

From an individual country perspective, only the United States comprise 10 percent or more of consolidated property, 

plant and equipment as follows (dollar amounts in thousands):

As of December 31 
Property, plant and equipment

United States

Other

Total property, plant and equipment

NOTE 16:  RELATED PARTY TRANSACTIONS

2019

2018

$

$

54,470

5,042

59,512

$

$

60,606

3,455

64,061

Our joint venture in China borrowed $0 and $4.0 million from the Company, during the years ended December 31, 2019 

and 2018, respectively. At December 31, 2019 and 2018 our joint venture in China held a note payable to the Company of 
$6.1 million. Our joint venture in China borrowed $0 and $1.0 million from our joint venture partner, during the years ended 
December 31, 2019 and 2018, respectively. At December 31, 2019 and 2018 our joint venture in China held a note payable to 

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our joint venture partner of $1.5 million. These notes are payable in one year and bear interest of 3.0 percent. The note between 
the joint venture and the Company eliminates in consolidation. 

NOTE 17:  FAIR VALUE

The fair value of a financial instrument is the amount that could be received upon the sale of an asset or paid to transfer a 
liability in an orderly transaction between market participants at the measurement date. Financial assets are marked to bid prices 
and financial liabilities are marked to offer prices. Fair value measurements do not include transaction costs. A fair value 
hierarchy is used to prioritize the quality and reliability of the information used to determine fair values of each financial 
instrument. Categorization within the fair value hierarchy is based on the lowest level of input that is significant to the fair value 
measurement. The fair value hierarchy is defined into the following three categories:

Level 1: Quoted market prices in active markets for identical assets or liabilities.
Level 2: Observable market based inputs or unobservable inputs that are corroborated by market data.
Level 3: Unobservable inputs that are not corroborated by market data.

The following table presents our hierarchy for assets measured at fair value on a recurring basis as of December 31, 2019 

(dollar amounts in thousands):

Restricted investment securities - trading

Total assets measured at fair value on a recurring basis

$

$

1,150

1,150

$

$

— $

— $

— $

— $

Level 1

Quoted Prices
in Active
Markets for
Identical Assets

Level 2

Significant
Other
Observable
Inputs

Level 3

Significant
Unobservable
Inputs

Total

1,150

1,150

The following table presents our hierarchy for assets measured at fair value on a recurring basis as of December 31, 2018 

(dollar amounts in thousands):

Restricted investment securities - trading

Total assets measured at fair value on a recurring basis

$

$

1,308

1,308

$

$

— $

— $

— $

— $

Level 1

Quoted Prices
in Active
Markets for
Identical Assets

Level 2

Significant
Other
Observable
Inputs

Level 3

Significant
Unobservable
Inputs

Total

1,308

1,308

Restricted investment securities - trading — Our trading portfolio consists of various marketable securities that are 

valued using quoted prices in active markets.

For the years ended December 31, 2019 and 2018, there were no fair value measurements using significant other 

observable inputs (Level 2) or significant unobservable inputs (Level 3).

During the years ended December 31, 2019 and 2018, we did not have any re-measurements of non-financial assets at 

fair value on a nonrecurring basis subsequent to their initial recognition. 

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NOTE 18:  SUMMARY OF QUARTERLY OPERATIONS — UNAUDITED

The following tables presents our unaudited summary of quarterly operations during 2019 and 2018 for each of three 

month periods ended March 31, June 30, September 30, and December 31 (dollar amounts in thousands, except per share 
information).

For the Quarter Ended

March 31,
2019

June 30,
2019

September 30,
2019

December 31,
2019

Net sales

Cost of sales

Gross profit

Volume incentives

Selling, general and administrative

Operating income

Other income (expense)

Income before income taxes

Provision for income taxes

Net income

Net income (loss) attributable to noncontrolling interests

Net income attributable to common shareholders

Basic and diluted net income per common share:

Basic earnings per share attributable to common 
shareholders:

Diluted earnings per share attributable to common 
shareholders:

$

$

$

$

91,272

$

90,724

$

88,524

$

(23,429)

67,843

(23,865)

66,859

(22,784)

65,740

31,013

33,852

2,978

(48)

2,930

1,201

1,729

(28)

31,302

31,019

4,538

306

4,844

2,215

2,629

(60)

29,862

31,177

4,701

(1,243)

3,458

2,107

1,351

34

1,757

$

2,689

$

1,317

$

91,695

(23,862)

67,833

31,233

32,692

3,908

502

4,410

3,190

1,220

218

1,002

0.09

$

0.14

$

0.07

$

0.05

0.09

$

0.14

$

0.07

$

0.05

Basic and diluted income (loss) per share is computed independently for each of the quarters presented. Therefore, the 

sum of the quarterly net income (loss) per share may not equal the total computed for the year.

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Net sales

Cost of sales

Gross profit

Volume incentives

Selling, general and administrative

Operating income (loss)

Other income (expense), net

Income (loss) before income taxes

Provision for income taxes

Net income (loss)

Net income (loss) attributable to noncontrolling interests

For the Quarter Ended

March 31,
2018

June 30,
2018

September 30,
2018

December 31,
2018

$

87,342

$

91,266

$

88,828

$

(22,713)

64,629

(24,278)

66,988

(23,161)

65,667

31,362

32,386

881

740

1,621

1,288

333

(165)

31,492

33,310

2,186

(1,807)

379

441

(62)

(129)

30,511

31,643

3,513

(353)

3,160

1,821

1,339

(158)

97,374

(25,539)

71,835

31,972

41,092

(1,229)

(731)

(1,960)

852

(2,812)

104

Net income (loss) attributable to common shareholders

$

498

$

67

$

1,497

$

(2,916)

Basic and diluted net income (loss) per common share:

Basic earnings (loss) per share attributable to common 
shareholders:

Diluted earnings (loss) per share attributable to common 
shareholders:

$

$

0.03

$

— $

0.08

$

(0.15)

0.03

$

— $

0.08

$

(0.15)

Basic and diluted income (loss) per share is computed independently for each of the quarters presented. Therefore, the 

sum of the quarterly net income (loss) per share may not equal the total computed for the year.

NOTE 19:  LEASES

Adoption of ASU Topic 842

We adopted ASU No. 2016-02, Leases (Topic 842): Accounting for Leases, as of January 1, 2019. This update requires 

lessees to recognize right-of-use assets and lease liabilities arising from leases. We elected certain practical expedients 
permitted under the transition guidance. We elected the optional transition method that allows for a cumulative-effect 
adjustment and will not restate prior periods. Under the new guidance, all leases will continue to be classified as operating. 

Adoption of the new standard resulted in recording of additional net operating lease right-of-use assets and lease 
liabilities of approximately $23.1 million and $24.0 million, respectively, as of January 1, 2019. The difference between the 
operating lease right-of-use assets and lease liabilities reflects deferred rent balances at the time of adoption. The standard did 
not materially impact consolidated net earnings and cash flows.

We lease certain retail stores, warehouses, distribution centers, and office spaces. Leases with an initial term of 12 

months or less are not recorded on the balance sheet; we recognize lease expense for these leases on a straight-line basis over 
the lease term. For leases beginning in 2019 and later, we account for lease components including rent, real estate taxes and 
insurance costs separately from non-lease components, like common-area maintenance fees. Most of our leases include one or 
more options to renew, with renewal terms that can extend the lease term for one or more years. The exercise of the lease option 
to renew is solely at our discretion. 

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Operating lease right-of-use assets and lease liabilities are as follows (dollar amounts in thousands):

Assets:

Operating lease right-of-use assets

Liabilities:

Current

Long-term

Total operating lease liabilities

December 31,
2019

January 1,
2019

$

23,951

$

23,143

4,941

20,213

$

25,154

$

4,426

19,566

23,992

Operating lease costs were approximately $6.7 million for the year ended December 31, 2019. Short-term lease costs 

were approximately $0.2 million for the year ended December 31, 2019. Operating lease costs were offset by sublease income 
of $0.1 million for the year ended December 31, 2019, respectively. During the year ended December 31, 2018, the Company 
recognized lease expense of $8.5 million in selling, general, and administrative expenses within the Company's consolidated 
statements of operations pursuant to FASB ASC Topic 840, Leases. Short-term lease costs represent our costs with respect to 
leases with a duration of 12 months or less and are not reflected on our Consolidated Balance Sheets.

Supplemental cash flow information related to operating leases for the year ended December 31, 2019 was as follows:

•
•

Payments of $6.1 million against amounts included in the measurement of lease liabilities.
Lease assets obtained in exchange for lease liabilities totaled $29.9 million, offset by cancellation of leases that 
resulted in the reduction of lease assets obtained in exchange for leases liabilities which totaled $0.5 million.

The weighted-average remaining lease term for operating leases was 7.0 years. The weighted-average discount rate for 

operating leases was 4.21 percent as of December 31, 2019.

There were no material operating leases that we have entered into and that were yet to commence as of December 31, 

2019.

The approximate aggregate commitments under non-cancelable operating leases in effect at December 31, 2019 were as 

follows (dollar amounts in thousands):

2020

2021

2022

2023
2024
Thereafter

Total lease payments

Less: Imputed interest (1)

Present value of lease liabilities

$

$

$

5,928

5,055

3,550

3,053
2,913
8,849

29,348

4,194

25,154

(1) Calculated using our corporate borrowing rate based on the term of each lease ranging from 4.09 percent to 4.29 percent.

74

Table of Contents

As of December 31, 2018, future minimum rental commitments for non-cancelable operating leases were as follows 

(dollar amounts in thousands):

2019

2020

2021

2022

2023

Thereafter

Total

$

$

5,646

4,692

3,864

2,367

2,162

10,296

29,027

Because of leases entered into during 2019, we incurred asset retirement obligations in the amount of $0.6 million and 

reductions of $0.3 million.

NOTE 20:  SUBSEQUENT EVENTS

In December 2019, a novel strain of coronavirus was reported to have surfaced in Wuhan, China. The outbreak was 

initially concentrated in China, although numerous cases continue to be confirmed in other countries. Our results of operations 
could be adversely affected to the extent that coronavirus or any other epidemic harms the global economy, and particularly 
Asia. We may also experience impacts to certain of our customers and/or suppliers as a result of a health epidemic or other 
outbreak occurring in one or more of our markets. Further, our operations have and may further experience disruptions, such as 
temporary closure of our offices and/or those of our customers or suppliers and suspension of services, which may materially 
and adversely affect our business, financial condition and results of operations. The duration of the business disruption and 
related financial impact cannot be reasonably estimated at this time but may materially affect our Asia segment and 
consolidated results for the first quarter and fiscal year 2020.

75

Table of Contents

Item 9. Change In and Disagreements with Accountants on Accounting and Financial Disclosure

None.

Item 9A. Controls and Procedures

This report includes the certifications of our Chief Executive Officer and Chief Financial Officer required by 

Rule 13a-14 of the Securities Exchange Act of 1934 (the “Exchange Act”). See Exhibits 31.1 and 31.2. This Item 9A includes 
information concerning the controls and control evaluations referred to in those certifications.

Overview

Management is responsible for establishing and maintaining adequate internal controls over financial reporting for the 

Company.

The following discussion sets forth a summary of management’s evaluation of our disclosure controls and procedures as 

of December 31, 2019. In addition, this item provides a discussion of management’s evaluation of internal control over 
financial reporting.

Our independent registered public accountants have also issued an audit report on our internal control over financial 

reporting. This report appears below.

Evaluation of Disclosure Controls and Procedures

Our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act) are designed to ensure 

that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, 
summarized, and reported within the time periods specified in rules and forms adopted by the SEC, and that such information is 
accumulated and communicated to management, including the Chief Executive Officer and the Chief Financial Officer, to 
allow timely decisions regarding required disclosures.

In connection with the preparation of our Annual Report as of December 31, 2019, management, under the supervision 
and with the participation of the Chief Executive Officer and Chief Financial Officer, evaluated the effectiveness of the design 
and operation of our disclosure controls and procedures as of December 31, 2019. Based on that evaluation, the Chief Executive 
Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of 
December 31, 2019.

Management’s Report on Internal Control over Financial Reporting

Management, with the participation of our Chief Executive Officer and Chief Financial Officer, has conducted an 

evaluation of the effectiveness of our internal control over financial reporting based on the framework set forth in “Internal 
Control—Integrated Framework (2013)” issued by the Committee of Sponsoring Organizations of the Treadway Commission. 
Based on management’s assessment under this framework, management has concluded that our internal control over financial 
reporting was effective as of December 31, 2019. Our internal control over financial reporting as of December 31, 2019 has 
been assessed by Deloitte & Touche LLP, an independent registered public accounting firm, as stated in their report, which is 
included herein.

Changes in Internal Control over Financial Reporting

There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) under the Exchange 
Act) that occurred during the fourth quarter ended December 31, 2019, that have materially affected, or are reasonably likely to 
materially affect, our internal control over financial reporting.

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

To the Board of Directors and Stockholders of Nature’s Sunshine Products, Inc.:

Opinion on Internal Control over Financial Reporting 

We have audited the internal control over financial reporting of Nature’s Sunshine Products, Inc. and subsidiaries (the 
“Company”) as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued 
by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company 
maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on 
criteria established in Internal Control - Integrated Framework (2013) issued by COSO. 

We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the consolidated financial statements as of and for the year ended December 31, 2019, of the Company and our 
report dated March 11, 2020, expressed an unqualified opinion on those financial statements and included an explanatory 
paragraph regarding the Company's adoption of a new accounting standard. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report 
on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control 
over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and 
regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk 
that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit 
provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Deloitte & Touche LLP

Salt Lake City, Utah
March 11, 2020

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Item 9B. Other Information

None.

Item 10.  Directors, Executive Officers and Corporate Governance

PART III

The information required by this Item is incorporated herein by reference to our definitive proxy statement to be filed 

with the SEC no later than 120 days after the close of our year ended December 31, 2019.

Item 11.  Executive Compensation

The information required by this Item is incorporated herein by reference to our definitive proxy statement to be filed 

with the SEC no later than 120 days after the close of our year ended December 31, 2019.

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters.

Securities Authorized for Issuance Under Equity Compensation Plans

The following table contains information regarding our equity compensation plans as of December 31, 2019:

Plan category

Equity compensation plans approved 
by security holders (1)

Number of securities to
be issued upon exercise or
vesting of
outstanding options,
warrants and rights

(a)

Weighted-average 
exercise price of 
outstanding options, 
warrants and rights

(b)

Number of securities
remaining available for
issuance under equity
compensation plans
(excluding securities
reflected in column (a))

(c)

1,111,180 (2) $

4.98 (3)

1,342,505 (4)

________________________________________________________________________

(1)  Consists of two plans:  The Nature’s Sunshine Products, Inc. 2012 Stock Incentive Plan (the “2012 Incentive Plan”), 
and the Nature’s Sunshine Products, Inc. 2009 Stock Incentive Plan (the “2009 Incentive Plan”). The 2012 Incentive 
Plan was approved by our shareholders on August 1, 2012. An amendment to the 2012 Incentive Plan was approved 
by our shareholders on January 14, 2015, to increase the number of shares available for issuance under the 2012 
Incentive Plan by 1,500,000. The 2009 Incentive Plan was approved by our shareholders on November 6, 2009. The 
terms of these plans are summarized in Note 12, “Capital Transactions”, in the Notes to Consolidated Financial 
Statements in Item 8, Part 2 of this report.

(2)  Consists of 290,094 stock options and 821,086 restricted stock units.

(3)  Excludes the impact of restricted stock units, which are exercised for no consideration.

(4)  Represents the number of shares available for future issuance under the 2012 Incentive Plan and the 2009 Incentive 

Plan.

Other information required by this Item is incorporated herein by reference to our definitive proxy statement to be filed 

with the SEC no later than 120 days after the close of our year ended December 31, 2019.

Item 13.  Certain Relationships and Related Transactions and Director Independence

The information required by this Item is incorporated herein by reference to our definitive proxy statement to be filed 

with the SEC no later than 120 days after the close of our year ended December 31, 2019.

Item 14.  Principal Accounting Fees and Services.

The information required by this Item is incorporated herein by reference to our definitive proxy statement to be filed 

with the SEC no later than 120 days after the close of our year ended December 31, 2019.

78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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Item 15.  Exhibits and Financial Statement Schedules

(a)(1)

List of Financial Statements

PART IV

The following are filed as part of this report:

Report of Independent Registered Public Accounting Firm

Consolidated balance sheets as of December 31, 2019 and 2018

Consolidated statements of operations for the years ended December 31, 2019 and 2018

Consolidated statements of comprehensive income (loss) for the years ended December 31, 2019 and 2018

Consolidated statements of changes in shareholders’ equity for the years ended December 31, 2019 and 2018

Consolidated statements of cash flows for the years ended December 31, 2019 and 2018

Notes to consolidated financial statements

(a)(2)

List of Financial Statement Schedules

Schedule II - Valuation and Qualifying Accounts.

Financial statement schedules other than the one listed are omitted for the reason that they are not required or are 
not applicable, or the required information is shown in the financial statements or notes thereto, or contained 
elsewhere in this report.

(a)(3)

List of Exhibits

Exhibit Index as seen below

79

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

LIST OF EXHIBITS

Exhibit

Amended and Restated Articles of Incorporation.

Item No.
3.1(1)

  Amended and Restated Bylaws.
  Tax Deferred Retirement Plan, Restated January 1, 2012.
Supplemental Elective Deferral Plan, as Amended effective as of January 1, 2008.
  2009 Stock Incentive Plan.
  Form of Award Agreement (2009 Stock Incentive Plan).
  Employment Agreement, dated January 1, 2015, by and between the Company and Gregory L. Probert.
  Stock Option Agreement, dated June 16, 2011, by and between the Company and Gregory L. Probert.
  2012 Stock Incentive Plan and Amendment No. 1 to 2012 Stock Incentive Plan.
  Form of Award Agreement (2012 Stock Incentive Plan).
Employment Agreement, dated October 31, 2016, by and between the Company and Joseph W. Baty.

3.2(2)
10.1(3)*
10.2(4)*
10.3(5)
10.4(5)*
10.5(6)*
10.6(7)*
10.7(8)
10.8(8)*
10.9(9)*
10.10(10) * Employment Agreement, dated December 21, 2007, by and between the Company and Bryant J. Yates.
10.11 (11)* Consulting Service Agreement, dated September 25, 2018, between the Company and Gregory L. Probert.
10.12 (12)* Letter Agreement, dated September 25, 2018, between the Company and Gregory L. Probert.
10.13 (13)* Executive Agreement, dated September 14, 2018, between the Company and Terrence Moorehead.
10.14 (14)* Amendment to Executive Agreement, dated October 19, 2018, between the Company and Terrence Moorehead.
21(15)
23.1(15)
31.1(15)

  List of Subsidiaries of Registrant.
  Consent of Independent Registered Public Accounting Firm.
Certification of Chief Executive Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934, 
as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
Certification of Chief Financial Officer pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934, 
as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
  Certification of Chief Executive Officer pursuant to 18 U.S.C. § 1350.
  Certification of Chief Financial Officer pursuant to 18 U.S.C. § 1350.
  XBRL Instance Document
  XBRL Taxonomy Extension Schema Document
  XBRL Taxonomy Extension Calculation Linkbase Document
  XBRL Taxonomy Extension Label Linkbase Document
  XBRL Taxonomy Extension Presentation Linkbase Document
  XBRL Taxonomy Extension Definition Linkbase Document

31.2(15)

32.1(15)
32.2(15)
101.INS
101.SCH
101.CAL
101.LAB
101.PRE
101.DEF

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(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

(9)

(10)

(11)

(12)

(13)

(14)

(15)

*

Previously filed as Exhibit 3.1 to the Annual Report on Form 10-K filed on March 16, 2018, and is incorporated 
herein by reference.
Previously filed as Exhibit 3.2 to the Annual Report on Form 10-K filed on March 16, 2018, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.1 to the Annual Report on Form 10-K filed on March 13, 2015, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.2 to the Annual Report on Form 10-K filed on March 14, 2016, and is incorporated 
herein by reference.
Previously filed as Appendix C to the Registrant’s Proxy Statement filed on October 19, 2009, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.1 to the Current report on Form 8-K filed on February 19, 2015, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.2 to the Current report on Form 8-K filed on June 22, 2011, and is incorporated herein 
by reference.
Previously filed as Exhibit 10.1 to the Current Report on Form 8-K filed on January 15, 2015, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.1 to the Current Report on Form 8-K filed on November 3, 2016, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.14 to the Annual Report on Form 10-K filed on March 16, 2018, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.1 to the Current Report on Form 8-K filed on September 26, 2018, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.2 to the Current Report on Form 8-K filed on September 26, 2018, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.3 to the Current Report on Form 8-K filed on September 26, 2018, and is incorporated 
herein by reference.
Previously filed as Exhibit 10.1 to the Current Report on Form 8-K filed on October 24, 2018, and is incorporated 
herein by reference.

Filed herewith.
Management contract or compensatory plan.

Item 15.  Form 10-K Summary.

None.

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SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly 

caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

Date: March 11, 2020

Nature’s Sunshine Products, Inc.

By:

/s/ Terrence O. Moorehead

Terrence O. Moorehead,

Chief Executive Officer (Principal Executive Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated. 

Signature

Title

Date

/s/ Terrence O. Moorehead

Chief Executive Officer

Terrence O. Moorehead

(Principal Executive Officer)

March 11, 2020

/s/ J. Christopher Teets

Chairman of the Board

March 11, 2020

Executive Vice President,

March 11, 2020

Chief Financial Officer and Treasurer (Principal Financial and 
Accounting Officer)

J. Christopher Teets

/s/ Joseph W. Baty

Joseph W. Baty

/s/ Robert B. Mercer

Robert B. Mercer

/s/ Richard D. Moss

Richard D. Moss

Director

Director

/s/ Mary Beth Springer

Director

Mary Beth Springer

/s/ Robert D. Straus

Robert D. Straus

Director

/s/ Jeffrey D. Watkins

Director

Jeffrey D. Watkins

/s/ Lily Zou

Lily Zou

Director

82

March 11, 2020

March 11, 2020

March 11, 2020

March 11, 2020

March 11, 2020

March 11, 2020

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Table of Contents

NATURE’S SUNSHINE PRODUCTS, INC.
SCHEDULE II — VALUATION AND QUALIFYING ACCOUNTS
FOR THE YEARS ENDED DECEMBER 31, 2019 AND 2018 
(Amounts in thousands)

Description
Year Ended December 31, 2019

Allowance for doubtful accounts 
receivable

Balance at
Beginning
of Year

Provisions

Amounts
Written Off

Amounts
Recovered

Effect of
Currency
Translation

Balance at
End of Year

$

460

$

10

$

(63) $

— $

— $

407

Allowance for sales returns

329

1,843

(1,872)

—

Tax valuation allowance

20,256

1,591

(107)

(372)

(2)

20

298

21,388

Year Ended December 31, 2018

Allowance for doubtful accounts 
receivable

$

395

$

818

$

(754) $

— $

1

$

460

Allowance for sales returns

270

1,787

(1,717)

—

(11)

329

Tax valuation allowance

24,024

270

(1,818)

(2,210)

(10)

20,256

83