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Macy’sUNITED STATES UNITED STATES SECURITIES AND EXCHANGE COMMISSION SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Washington, D.C. 20549 FORM 10-K FORM 10-K (Mark One) (Mark One) þ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 þ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended February 2, 2019 For the fiscal year ended February 2, 2019 or or ¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 ¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ___________ to___________ For the transition period from ___________ to___________ Commission file number 001-15059 Commission file number 001-15059 NORDSTROM, INC. NORDSTROM, INC. (Exact name of registrant as specified in its charter) (Exact name of registrant as specified in its charter) Washington Washington State or other jurisdiction of State or other jurisdiction of incorporation or organization incorporation or organization 1617 Sixth Avenue, Seattle, Washington 1617 Sixth Avenue, Seattle, Washington (Address of principal executive offices) (Address of principal executive offices) 91-0515058 91-0515058 (I.R.S. Employer (I.R.S. Employer Identification No.) Identification No.) 98101 98101 (Zip Code) (Zip Code) Registrant’s telephone number, including area code (206) 628-2111 Registrant’s telephone number, including area code (206) 628-2111 Securities registered pursuant to Section 12(b) of the Act: Securities registered pursuant to Section 12(b) of the Act: Title of each class Title of each class Common stock, without par value Common stock, without par value Name of each exchange on which registered Name of each exchange on which registered New York Stock Exchange New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YES þ NO ¨ Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YES þ NO ¨ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. YES ¨ NO þ Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. YES ¨ NO þ Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES þ NO ¨ subject to such filing requirements for the past 90 days. YES þ NO ¨ Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). YES þ NO ¨ YES þ NO ¨ Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. þ 10-K or any amendment to this Form 10-K. þ Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and company, or emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. “emerging growth company” in Rule 12b-2 of the Exchange Act. Large accelerated filer þ Large accelerated filer þ Non-accelerated filer ¨ Non-accelerated filer ¨ Accelerated filer ¨ Accelerated filer ¨ Smaller reporting company ¨ Smaller reporting company ¨ Emerging growth company ¨ Emerging growth company ¨ If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨ with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨ Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). YES ¨ NO þ Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). YES ¨ NO þ As of August 3, 2018 the aggregate market value of the Registrant’s voting and non-voting stock held by non-affiliates of the Registrant was As of August 3, 2018 the aggregate market value of the Registrant’s voting and non-voting stock held by non-affiliates of the Registrant was approximately $6.6 billion using the closing sales price on that day of $50.58. On March 11, 2019, 155,002,755 shares of common stock approximately $6.6 billion using the closing sales price on that day of $50.58. On March 11, 2019, 155,002,755 shares of common stock were outstanding. were outstanding. Portions of the Proxy Statement for the 2019 Annual Meeting of Shareholders scheduled to be held on May 23, 2019 are incorporated into Portions of the Proxy Statement for the 2019 Annual Meeting of Shareholders scheduled to be held on May 23, 2019 are incorporated into Part III. Part III. DOCUMENTS INCORPORATED BY REFERENCE DOCUMENTS INCORPORATED BY REFERENCE Nordstrom, Inc. and subsidiaries 1 Nordstrom, Inc. and subsidiaries 1 [This page intentionally left blank.] TABLE OF CONTENTS TABLE OF CONTENTS Forward-Looking Statements Forward-Looking Statements PART I PART I Item 1. Item 1. Business. Business. Item 1A. Risk Factors. Item 1A. Risk Factors. Item 1B. Unresolved Staff Comments. Item 1B. Unresolved Staff Comments. Item 2. Item 2. Item 3. Item 3. Properties. Properties. Legal Proceedings. Legal Proceedings. Item 4. Mine Safety Disclosures. Item 4. Mine Safety Disclosures. Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities. Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities. Item 6. Item 6. Selected Financial Data. Selected Financial Data. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Financial Statements and Supplementary Data. Financial Statements and Supplementary Data. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. Item 9A. Controls and Procedures. Item 9A. Controls and Procedures. Item 9B. Other Information. Item 9B. Other Information. PART II PART II Item 8. Item 8. Item 9. Item 9. PART III PART III Item 10. Directors, Executive Officers and Corporate Governance. Item 10. Directors, Executive Officers and Corporate Governance. Item 11. Executive Compensation. Item 11. Executive Compensation. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters. Item 13. Certain Relationships and Related Transactions, and Director Independence. Item 13. Certain Relationships and Related Transactions, and Director Independence. Item 14. Principal Accounting Fees and Services. Item 14. Principal Accounting Fees and Services. Item 15. Exhibits, Financial Statement Schedules. Item 15. Exhibits, Financial Statement Schedules. PART IV PART IV Exhibit Index Exhibit Index Signatures Signatures Consent of Independent Registered Public Accounting Firm Consent of Independent Registered Public Accounting Firm Page Page 4 4 6 6 9 9 14 14 14 14 16 16 16 16 17 17 19 19 20 20 34 34 35 35 63 63 63 63 65 65 65 65 65 65 65 65 65 65 65 65 66 66 67 67 72 72 73 73 Nordstrom, Inc. and subsidiaries 3 Nordstrom, Inc. and subsidiaries 3 TABLE OF CONTENTS TABLE OF CONTENTS Forward-Looking Statements Forward-Looking Statements Business. Business. PART I PART I Item 1. Item 1. Item 1A. Risk Factors. Item 1A. Risk Factors. Item 1B. Unresolved Staff Comments. Item 1B. Unresolved Staff Comments. Item 2. Item 2. Item 3. Item 3. Item 4. Mine Safety Disclosures. Item 4. Mine Safety Disclosures. Properties. Properties. Legal Proceedings. Legal Proceedings. [This page intentionally left blank.] Selected Financial Data. Selected Financial Data. PART II PART II Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities. Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities. Item 6. Item 6. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Financial Statements and Supplementary Data. Item 8. Financial Statements and Supplementary Data. Item 8. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. Item 9. Item 9A. Controls and Procedures. Item 9A. Controls and Procedures. Item 9B. Other Information. Item 9B. Other Information. PART III PART III Item 10. Directors, Executive Officers and Corporate Governance. Item 10. Directors, Executive Officers and Corporate Governance. Item 11. Executive Compensation. Item 11. Executive Compensation. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters. Item 13. Certain Relationships and Related Transactions, and Director Independence. Item 13. Certain Relationships and Related Transactions, and Director Independence. Item 14. Principal Accounting Fees and Services. Item 14. Principal Accounting Fees and Services. PART IV PART IV Item 15. Exhibits, Financial Statement Schedules. Item 15. Exhibits, Financial Statement Schedules. Exhibit Index Exhibit Index Signatures Signatures Consent of Independent Registered Public Accounting Firm Consent of Independent Registered Public Accounting Firm Page Page 4 4 6 6 9 9 14 14 14 14 16 16 16 16 17 17 19 19 20 20 34 34 35 35 63 63 63 63 65 65 65 65 65 65 65 65 65 65 65 65 66 66 67 67 72 72 73 73 Nordstrom, Inc. and subsidiaries 3 Nordstrom, Inc. and subsidiaries 3 Legal and Regulatory Legal and Regulatory such matters, such matters, • our compliance with applicable domestic and international laws, regulations and ethical standards, including those related to • our compliance with applicable domestic and international laws, regulations and ethical standards, including those related to employment and tax, information security and privacy, consumer credit and the outcome of any claims and litigation and resolution of employment and tax, information security and privacy, consumer credit and the outcome of any claims and litigation and resolution of • • • • • • the impact of the current regulatory environment and financial system, health care and tax reforms, the impact of the current regulatory environment and financial system, health care and tax reforms, the impact of changes in accounting rules and regulations, changes in our interpretation of the rules or regulations, or changes in the impact of changes in accounting rules and regulations, changes in our interpretation of the rules or regulations, or changes in underlying assumptions, estimates or judgments, underlying assumptions, estimates or judgments, the impact of claims, litigation and regulatory investigations, including those related to information security, privacy and consumer credit. the impact of claims, litigation and regulatory investigations, including those related to information security, privacy and consumer credit. Given these risks, uncertainties and other factors, you should not place undue reliance on these forward-looking statements. Also, these Given these risks, uncertainties and other factors, you should not place undue reliance on these forward-looking statements. Also, these forward-looking statements represent our estimates and assumptions only as of the date of this filing. You should read this Annual Report forward-looking statements represent our estimates and assumptions only as of the date of this filing. You should read this Annual Report on Form 10-K completely and with the understanding that our actual future results may be materially different from what we expect. We on Form 10-K completely and with the understanding that our actual future results may be materially different from what we expect. We hereby qualify our forward-looking statements by these cautionary statements. Except as required by law, we assume no obligation to hereby qualify our forward-looking statements by these cautionary statements. Except as required by law, we assume no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future. these forward-looking statements, even if new information becomes available in the future. All references to “Nordstrom,” “we,” “us,” “our,” or the “Company” mean Nordstrom, Inc. and its subsidiaries. All references to “Nordstrom,” “we,” “us,” “our,” or the “Company” mean Nordstrom, Inc. and its subsidiaries. In addition, statements that “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are In addition, statements that “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the filing date of this Annual Report on Form 10-K, and while we believe such information forms based upon information available to us as of the filing date of this Annual Report on Form 10-K, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain and investors are cautioned not to unduly rely upon these statements. uncertain and investors are cautioned not to unduly rely upon these statements. FORWARD-LOOKING STATEMENTS FORWARD-LOOKING STATEMENTS This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the “safe harbor” created by those amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the “safe harbor” created by those sections. Forward-looking statements are based on our management’s beliefs and assumptions and on information currently available to our sections. Forward-looking statements are based on our management’s beliefs and assumptions and on information currently available to our management. In some cases, you can identify forward-looking statements by terms such as “may,” “will,” “should,” “could,” “goal,” “would,” management. In some cases, you can identify forward-looking statements by terms such as “may,” “will,” “should,” “could,” “goal,” “would,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “project,” “predict,” “potential,” “pursue,” “going forward,” and similar expressions intended “expect,” “plan,” “anticipate,” “believe,” “estimate,” “project,” “predict,” “potential,” “pursue,” “going forward,” and similar expressions intended to identify forward-looking statements. These statements involve known and unknown risks, uncertainties and other factors, which may cause to identify forward-looking statements. These statements involve known and unknown risks, uncertainties and other factors, which may cause our actual results, performance, time frames or achievements to be materially different from any future results, performance, time frames or our actual results, performance, time frames or achievements to be materially different from any future results, performance, time frames or achievements expressed or implied by the forward-looking statements. We discuss many of these risks, uncertainties and other factors in this achievements expressed or implied by the forward-looking statements. We discuss many of these risks, uncertainties and other factors in this Annual Report on Form 10-K in Item 1A: Risk Factors, including, but not limited to, our anticipated financial outlook for the fiscal year ending Annual Report on Form 10-K in Item 1A: Risk Factors, including, but not limited to, our anticipated financial outlook for the fiscal year ending February 1, 2020, our anticipated annual total sales rates, our anticipated new store openings in existing, new and international markets, our February 1, 2020, our anticipated annual total sales rates, our anticipated new store openings in existing, new and international markets, our anticipated Return on Invested Capital, trends in our operations and the following: anticipated Return on Invested Capital, trends in our operations and the following: Strategic and Operational Strategic and Operational timely and effective implementation of evolving our business model and successful execution of our customer strategy to provide a timely and effective implementation of evolving our business model and successful execution of our customer strategy to provide a differentiated and seamless experience across all Nordstrom channels, differentiated and seamless experience across all Nordstrom channels, • our ability to execute and manage the costs of our evolving business model, including the execution of new supply chain capabilities • our ability to execute and manage the costs of our evolving business model, including the execution of new supply chain capabilities and enhancement of existing ones, development of applications for electronic devices, improvement of customer-facing technologies, and enhancement of existing ones, development of applications for electronic devices, improvement of customer-facing technologies, timely delivery of products purchased digitally, enhancement of inventory management systems, more fluid inventory availability timely delivery of products purchased digitally, enhancement of inventory management systems, more fluid inventory availability between our digital channels and retail stores through our local market strategy, and greater consistency in marketing strategies, between our digital channels and retail stores through our local market strategy, and greater consistency in marketing strategies, • our ability to respond to the business and retail environment, as well as fashion trends and consumer preferences, including changing • our ability to respond to the business and retail environment, as well as fashion trends and consumer preferences, including changing • • expectations of service and experience in stores and online, expectations of service and experience in stores and online, • our ability to properly balance our investments in existing and new store locations, technology and supply chain facilities, especially our • our ability to properly balance our investments in existing and new store locations, technology and supply chain facilities, especially our investments in our Nordstrom Men’s Store NYC and Nordstrom NYC and our Los Angeles market integration, investments in our Nordstrom Men’s Store NYC and Nordstrom NYC and our Los Angeles market integration, • successful execution of our information technology strategy, including engagement with third-party service providers, • successful execution of our information technology strategy, including engagement with third-party service providers, • our ability to effectively utilize internal and third-party data in strategic planning and decision making, • our ability to effectively utilize internal and third-party data in strategic planning and decision making, • our ability to maintain or expand our presence, including timely completion of construction associated with new, relocated and • our ability to maintain or expand our presence, including timely completion of construction associated with new, relocated and remodeled stores, and Supply Chain Network facilities, all of which may be impacted by third parties, consumer demand and other remodeled stores, and Supply Chain Network facilities, all of which may be impacted by third parties, consumer demand and other natural or man-made disruptions, natural or man-made disruptions, • efficient and proper allocation of our capital resources, • efficient and proper allocation of our capital resources, • effective inventory management processes and systems, fulfillment and supply chain processes and systems, disruptions in our supply • effective inventory management processes and systems, fulfillment and supply chain processes and systems, disruptions in our supply chain and our ability to control costs, chain and our ability to control costs, the impact of any systems or network failures, cybersecurity and/or security breaches, including any security breach of our systems or the impact of any systems or network failures, cybersecurity and/or security breaches, including any security breach of our systems or those of a third-party provider that results in the theft, transfer or unauthorized disclosure of customer, employee or Company those of a third-party provider that results in the theft, transfer or unauthorized disclosure of customer, employee or Company information or compliance with information security and privacy laws and regulations in the event of such an incident, information or compliance with information security and privacy laws and regulations in the event of such an incident, • our ability to safeguard our reputation and maintain relationships with our vendors and third-party service providers, • our ability to safeguard our reputation and maintain relationships with our vendors and third-party service providers, • our ability to maintain relationships with and motivate our employees and to effectively attract, develop and retain our future leaders, • our ability to maintain relationships with and motivate our employees and to effectively attract, develop and retain our future leaders, • our ability to realize the expected benefits, respond to potential risks and appropriately manage costs associated with our program • our ability to realize the expected benefits, respond to potential risks and appropriately manage costs associated with our program agreement with TD Bank, N.A. (“TD”), agreement with TD Bank, N.A. (“TD”), the effectiveness of planned advertising, marketing and promotional campaigns in the highly competitive and promotional retail industry, the effectiveness of planned advertising, marketing and promotional campaigns in the highly competitive and promotional retail industry, • • • market fluctuations, increases in operating costs, exit costs and overall liabilities and losses associated with owning and leasing real • market fluctuations, increases in operating costs, exit costs and overall liabilities and losses associated with owning and leasing real • • • potential goodwill impairment charges, future impairment charges and fluctuations in the fair values of reporting units or of assets in the • potential goodwill impairment charges, future impairment charges and fluctuations in the fair values of reporting units or of assets in the event projected financial results are not achieved within expected time frames, event projected financial results are not achieved within expected time frames, • compliance with debt and operating covenants, availability and cost of credit, changes in our credit rating and changes in interest rates, • compliance with debt and operating covenants, availability and cost of credit, changes in our credit rating and changes in interest rates, • • the timing, price, manner and amounts of future share repurchases by us, if any, or any share issuances by us, the timing, price, manner and amounts of future share repurchases by us, if any, or any share issuances by us, estate, estate, Economic and External Economic and External • the impact of the seasonal nature of our business and cyclical customer spending, the impact of the seasonal nature of our business and cyclical customer spending, • • the impact of economic and market conditions and the resultant impact on consumer spending and credit patterns, the impact of economic and market conditions and the resultant impact on consumer spending and credit patterns, • the impact of economic, environmental or political conditions in the U.S. and countries where our third-party vendors operate, • • the impact of economic, environmental or political conditions in the U.S. and countries where our third-party vendors operate, • weather conditions, natural disasters, health hazards, national security or other market and supply chain disruptions, including the • weather conditions, natural disasters, health hazards, national security or other market and supply chain disruptions, including the effects of tariffs, or the prospects of these events and the resulting impact on consumer spending patterns or information technology effects of tariffs, or the prospects of these events and the resulting impact on consumer spending patterns or information technology systems and communications, systems and communications, 4 4 Nordstrom, Inc. and subsidiaries 5 Nordstrom, Inc. and subsidiaries 5 • • • • • • Legal and Regulatory Legal and Regulatory • our compliance with applicable domestic and international laws, regulations and ethical standards, including those related to • our compliance with applicable domestic and international laws, regulations and ethical standards, including those related to employment and tax, information security and privacy, consumer credit and the outcome of any claims and litigation and resolution of employment and tax, information security and privacy, consumer credit and the outcome of any claims and litigation and resolution of such matters, such matters, the impact of the current regulatory environment and financial system, health care and tax reforms, the impact of the current regulatory environment and financial system, health care and tax reforms, the impact of changes in accounting rules and regulations, changes in our interpretation of the rules or regulations, or changes in the impact of changes in accounting rules and regulations, changes in our interpretation of the rules or regulations, or changes in underlying assumptions, estimates or judgments, underlying assumptions, estimates or judgments, the impact of claims, litigation and regulatory investigations, including those related to information security, privacy and consumer credit. the impact of claims, litigation and regulatory investigations, including those related to information security, privacy and consumer credit. FORWARD-LOOKING STATEMENTS FORWARD-LOOKING STATEMENTS This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the “safe harbor” created by those amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which are subject to the “safe harbor” created by those sections. Forward-looking statements are based on our management’s beliefs and assumptions and on information currently available to our sections. Forward-looking statements are based on our management’s beliefs and assumptions and on information currently available to our management. In some cases, you can identify forward-looking statements by terms such as “may,” “will,” “should,” “could,” “goal,” “would,” management. In some cases, you can identify forward-looking statements by terms such as “may,” “will,” “should,” “could,” “goal,” “would,” “expect,” “plan,” “anticipate,” “believe,” “estimate,” “project,” “predict,” “potential,” “pursue,” “going forward,” and similar expressions intended “expect,” “plan,” “anticipate,” “believe,” “estimate,” “project,” “predict,” “potential,” “pursue,” “going forward,” and similar expressions intended to identify forward-looking statements. These statements involve known and unknown risks, uncertainties and other factors, which may cause to identify forward-looking statements. These statements involve known and unknown risks, uncertainties and other factors, which may cause our actual results, performance, time frames or achievements to be materially different from any future results, performance, time frames or our actual results, performance, time frames or achievements to be materially different from any future results, performance, time frames or achievements expressed or implied by the forward-looking statements. We discuss many of these risks, uncertainties and other factors in this achievements expressed or implied by the forward-looking statements. We discuss many of these risks, uncertainties and other factors in this Annual Report on Form 10-K in Item 1A: Risk Factors, including, but not limited to, our anticipated financial outlook for the fiscal year ending Annual Report on Form 10-K in Item 1A: Risk Factors, including, but not limited to, our anticipated financial outlook for the fiscal year ending February 1, 2020, our anticipated annual total sales rates, our anticipated new store openings in existing, new and international markets, our February 1, 2020, our anticipated annual total sales rates, our anticipated new store openings in existing, new and international markets, our anticipated Return on Invested Capital, trends in our operations and the following: anticipated Return on Invested Capital, trends in our operations and the following: Strategic and Operational Strategic and Operational • • timely and effective implementation of evolving our business model and successful execution of our customer strategy to provide a timely and effective implementation of evolving our business model and successful execution of our customer strategy to provide a differentiated and seamless experience across all Nordstrom channels, differentiated and seamless experience across all Nordstrom channels, • our ability to execute and manage the costs of our evolving business model, including the execution of new supply chain capabilities • our ability to execute and manage the costs of our evolving business model, including the execution of new supply chain capabilities and enhancement of existing ones, development of applications for electronic devices, improvement of customer-facing technologies, and enhancement of existing ones, development of applications for electronic devices, improvement of customer-facing technologies, timely delivery of products purchased digitally, enhancement of inventory management systems, more fluid inventory availability timely delivery of products purchased digitally, enhancement of inventory management systems, more fluid inventory availability between our digital channels and retail stores through our local market strategy, and greater consistency in marketing strategies, between our digital channels and retail stores through our local market strategy, and greater consistency in marketing strategies, • our ability to respond to the business and retail environment, as well as fashion trends and consumer preferences, including changing • our ability to respond to the business and retail environment, as well as fashion trends and consumer preferences, including changing expectations of service and experience in stores and online, expectations of service and experience in stores and online, • our ability to properly balance our investments in existing and new store locations, technology and supply chain facilities, especially our • our ability to properly balance our investments in existing and new store locations, technology and supply chain facilities, especially our investments in our Nordstrom Men’s Store NYC and Nordstrom NYC and our Los Angeles market integration, investments in our Nordstrom Men’s Store NYC and Nordstrom NYC and our Los Angeles market integration, • successful execution of our information technology strategy, including engagement with third-party service providers, • successful execution of our information technology strategy, including engagement with third-party service providers, • our ability to effectively utilize internal and third-party data in strategic planning and decision making, • our ability to effectively utilize internal and third-party data in strategic planning and decision making, • our ability to maintain or expand our presence, including timely completion of construction associated with new, relocated and • our ability to maintain or expand our presence, including timely completion of construction associated with new, relocated and remodeled stores, and Supply Chain Network facilities, all of which may be impacted by third parties, consumer demand and other remodeled stores, and Supply Chain Network facilities, all of which may be impacted by third parties, consumer demand and other natural or man-made disruptions, natural or man-made disruptions, • efficient and proper allocation of our capital resources, • efficient and proper allocation of our capital resources, chain and our ability to control costs, chain and our ability to control costs, • effective inventory management processes and systems, fulfillment and supply chain processes and systems, disruptions in our supply • effective inventory management processes and systems, fulfillment and supply chain processes and systems, disruptions in our supply • • the impact of any systems or network failures, cybersecurity and/or security breaches, including any security breach of our systems or the impact of any systems or network failures, cybersecurity and/or security breaches, including any security breach of our systems or those of a third-party provider that results in the theft, transfer or unauthorized disclosure of customer, employee or Company those of a third-party provider that results in the theft, transfer or unauthorized disclosure of customer, employee or Company information or compliance with information security and privacy laws and regulations in the event of such an incident, information or compliance with information security and privacy laws and regulations in the event of such an incident, • our ability to safeguard our reputation and maintain relationships with our vendors and third-party service providers, • our ability to safeguard our reputation and maintain relationships with our vendors and third-party service providers, • our ability to maintain relationships with and motivate our employees and to effectively attract, develop and retain our future leaders, • our ability to maintain relationships with and motivate our employees and to effectively attract, develop and retain our future leaders, • our ability to realize the expected benefits, respond to potential risks and appropriately manage costs associated with our program • our ability to realize the expected benefits, respond to potential risks and appropriately manage costs associated with our program agreement with TD Bank, N.A. (“TD”), agreement with TD Bank, N.A. (“TD”), estate, estate, • • the effectiveness of planned advertising, marketing and promotional campaigns in the highly competitive and promotional retail industry, the effectiveness of planned advertising, marketing and promotional campaigns in the highly competitive and promotional retail industry, • market fluctuations, increases in operating costs, exit costs and overall liabilities and losses associated with owning and leasing real • market fluctuations, increases in operating costs, exit costs and overall liabilities and losses associated with owning and leasing real • potential goodwill impairment charges, future impairment charges and fluctuations in the fair values of reporting units or of assets in the • potential goodwill impairment charges, future impairment charges and fluctuations in the fair values of reporting units or of assets in the event projected financial results are not achieved within expected time frames, event projected financial results are not achieved within expected time frames, • compliance with debt and operating covenants, availability and cost of credit, changes in our credit rating and changes in interest rates, • compliance with debt and operating covenants, availability and cost of credit, changes in our credit rating and changes in interest rates, the timing, price, manner and amounts of future share repurchases by us, if any, or any share issuances by us, the timing, price, manner and amounts of future share repurchases by us, if any, or any share issuances by us, • • Economic and External Economic and External • the impact of the seasonal nature of our business and cyclical customer spending, • • • • the impact of the seasonal nature of our business and cyclical customer spending, the impact of economic and market conditions and the resultant impact on consumer spending and credit patterns, the impact of economic and market conditions and the resultant impact on consumer spending and credit patterns, the impact of economic, environmental or political conditions in the U.S. and countries where our third-party vendors operate, the impact of economic, environmental or political conditions in the U.S. and countries where our third-party vendors operate, • weather conditions, natural disasters, health hazards, national security or other market and supply chain disruptions, including the • weather conditions, natural disasters, health hazards, national security or other market and supply chain disruptions, including the effects of tariffs, or the prospects of these events and the resulting impact on consumer spending patterns or information technology effects of tariffs, or the prospects of these events and the resulting impact on consumer spending patterns or information technology • systems and communications, systems and communications, Given these risks, uncertainties and other factors, you should not place undue reliance on these forward-looking statements. Also, these Given these risks, uncertainties and other factors, you should not place undue reliance on these forward-looking statements. Also, these forward-looking statements represent our estimates and assumptions only as of the date of this filing. You should read this Annual Report forward-looking statements represent our estimates and assumptions only as of the date of this filing. You should read this Annual Report on Form 10-K completely and with the understanding that our actual future results may be materially different from what we expect. We on Form 10-K completely and with the understanding that our actual future results may be materially different from what we expect. We hereby qualify our forward-looking statements by these cautionary statements. Except as required by law, we assume no obligation to hereby qualify our forward-looking statements by these cautionary statements. Except as required by law, we assume no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future. these forward-looking statements, even if new information becomes available in the future. All references to “Nordstrom,” “we,” “us,” “our,” or the “Company” mean Nordstrom, Inc. and its subsidiaries. All references to “Nordstrom,” “we,” “us,” “our,” or the “Company” mean Nordstrom, Inc. and its subsidiaries. In addition, statements that “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are In addition, statements that “we believe” and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the filing date of this Annual Report on Form 10-K, and while we believe such information forms based upon information available to us as of the filing date of this Annual Report on Form 10-K, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain and investors are cautioned not to unduly rely upon these statements. uncertain and investors are cautioned not to unduly rely upon these statements. 4 4 Nordstrom, Inc. and subsidiaries 5 Nordstrom, Inc. and subsidiaries 5 PART I PART I Item 1. Business. Item 1. Business. DESCRIPTION OF BUSINESS DESCRIPTION OF BUSINESS Founded in 1901 as a retail shoe business in Seattle, Nordstrom later incorporated in Washington State in 1946 and went on to become one Founded in 1901 as a retail shoe business in Seattle, Nordstrom later incorporated in Washington State in 1946 and went on to become one of the leading fashion retailers based in the U.S. We aspire to be the best fashion retailer in a digital world by remaining focused on our of the leading fashion retailers based in the U.S. We aspire to be the best fashion retailer in a digital world by remaining focused on our customers, serving them through our three strategic pillars: providing a compelling product offering, delivering outstanding services and customers, serving them through our three strategic pillars: providing a compelling product offering, delivering outstanding services and experiences and leveraging the strength of the Nordstrom brand. We offer an extensive selection of high-quality brand-name and private experiences and leveraging the strength of the Nordstrom brand. We offer an extensive selection of high-quality brand-name and private label merchandise focused on apparel, shoes, cosmetics and accessories. No matter how customers choose to shop, we are committed to label merchandise focused on apparel, shoes, cosmetics and accessories. No matter how customers choose to shop, we are committed to delivering the best possible service, product and experience, including alterations, dining and styling, to make shopping fun, personalized delivering the best possible service, product and experience, including alterations, dining and styling, to make shopping fun, personalized and convenient. and convenient. We invested early in our omni-channel capabilities, integrating our operations, merchandising and technology across our stores and online, in We invested early in our omni-channel capabilities, integrating our operations, merchandising and technology across our stores and online, in both our Full-Price and Off-Price businesses. Today, we have more than 60 combinations in which merchandise is ordered, fulfilled and both our Full-Price and Off-Price businesses. Today, we have more than 60 combinations in which merchandise is ordered, fulfilled and delivered. Though this has enabled us to serve customers in multiple ways, we are focused on providing a seamless experience for our delivered. Though this has enabled us to serve customers in multiple ways, we are focused on providing a seamless experience for our customer across stores and online. As a result of the evolution of our operations, our reportable segments have become progressively more customer across stores and online. As a result of the evolution of our operations, our reportable segments have become progressively more integrated such that, in the first quarter of 2018, we changed our reportable segments to one reportable segment to align with how integrated such that, in the first quarter of 2018, we changed our reportable segments to one reportable segment to align with how management views the results of our operations. For more information about our business and our reportable segments, see Item 7: management views the results of our operations. For more information about our business and our reportable segments, see Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations and Note 16: Segment Reporting in Item 8. Management’s Discussion and Analysis of Financial Condition and Results of Operations and Note 16: Segment Reporting in Item 8. As of March 18, 2019, our reportable segment, Retail, includes: As of March 18, 2019, our reportable segment, Retail, includes: Full-Price Full-Price • 115 Nordstrom-branded full-line stores in the U.S. • 115 Nordstrom-branded full-line stores in the U.S. • six full-line and six Rack stores in Canada • six full-line and six Rack stores in Canada • Full-Price Nordstrom.com website and mobile application • Full-Price Nordstrom.com website and mobile application • TrunkClub.com website and six Trunk Club clubhouses • TrunkClub.com website and six Trunk Club clubhouses • three Jeffrey boutiques three Jeffrey boutiques three Nordstrom Local neighborhood hubs (“Nordstrom Local”) three Nordstrom Local neighborhood hubs (“Nordstrom Local”) • • • Our Full-Price operating segment integrates Nordstrom full-line stores and Nordstrom.com to allow us to provide our customers with a Our Full-Price operating segment integrates Nordstrom full-line stores and Nordstrom.com to allow us to provide our customers with a seamless shopping experience. We engage with our customers on their terms, blurring the lines between the digital and in-store experience. seamless shopping experience. We engage with our customers on their terms, blurring the lines between the digital and in-store experience. Our customers can pick up online orders in our Nordstrom full-line stores if inventory is available or it can be shipped to that location. Full- Our customers can pick up online orders in our Nordstrom full-line stores if inventory is available or it can be shipped to that location. Full- Price also includes our full-line and Rack stores in Canada. We include our Canada operations in Full-Price as this is how we view and Price also includes our full-line and Rack stores in Canada. We include our Canada operations in Full-Price as this is how we view and manage our operations internally. Trunk Club offers personalized styling services for men and women, which enables customers to shop and manage our operations internally. Trunk Club offers personalized styling services for men and women, which enables customers to shop and try on at home, paying only for what they decide to keep. Customers may also choose to shop using these personalized styling services in- try on at home, paying only for what they decide to keep. Customers may also choose to shop using these personalized styling services in- person at our clubhouses. We provide customers with the same quality merchandise available at Nordstrom full-line stores and online. person at our clubhouses. We provide customers with the same quality merchandise available at Nordstrom full-line stores and online. Nordstrom Local is a retail concept that is focused on services, providing customers convenient access to personal stylists, alterations, online Nordstrom Local is a retail concept that is focused on services, providing customers convenient access to personal stylists, alterations, online orders and more. Trunk Club stylists are able to meet customers at select full-line and Nordstrom Local locations. We also leverage the orders and more. Trunk Club stylists are able to meet customers at select full-line and Nordstrom Local locations. We also leverage the expertise of our salespeople to enable customers to receive personalized product recommendations on their mobile phones through our expertise of our salespeople to enable customers to receive personalized product recommendations on their mobile phones through our digital Style Board selling tool. These capabilities allow us to better serve customers across various channels and improve sales. digital Style Board selling tool. These capabilities allow us to better serve customers across various channels and improve sales. Off-Price Off-Price • 239 Off-Price Nordstrom Rack stores in the U.S. • 239 Off-Price Nordstrom Rack stores in the U.S. • Off-Price Nordstromrack.com/HauteLook website and mobile application • Off-Price Nordstromrack.com/HauteLook website and mobile application • two Last Chance clearance stores two Last Chance clearance stores • In Off-Price, Nordstrom Rack and Nordstromrack.com purchase merchandise primarily from the same vendors carried in our Full-Price In Off-Price, Nordstrom Rack and Nordstromrack.com purchase merchandise primarily from the same vendors carried in our Full-Price channel and also serve as outlets for clearance merchandise from the Full-Price channel. Nordstromrack.com/HauteLook offers both a channel and also serve as outlets for clearance merchandise from the Full-Price channel. Nordstromrack.com/HauteLook offers both a persistent selection of Off-Price merchandise, as well as limited-time flash sale events on fashion and lifestyle brands, and is integrated with persistent selection of Off-Price merchandise, as well as limited-time flash sale events on fashion and lifestyle brands, and is integrated with a single customer log-in, shared shopping cart and streamlined checkout process. Nordstromrack.com combines the technology expertise of a single customer log-in, shared shopping cart and streamlined checkout process. Nordstromrack.com combines the technology expertise of HauteLook with the merchant expertise of Nordstrom Rack. HauteLook with the merchant expertise of Nordstrom Rack. FISCAL YEAR FISCAL YEAR We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 2018 and all years except 2017 We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 2018 and all years except 2017 within this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. within this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. 6 6 Nordstrom, Inc. and subsidiaries 7 Nordstrom, Inc. and subsidiaries 7 RETURN POLICY RETURN POLICY We have a fair and reasonable approach to returns, handling them on a case-by-case basis with the ultimate objective of making our We have a fair and reasonable approach to returns, handling them on a case-by-case basis with the ultimate objective of making our customers happy. We have no formal policy on how long we accept returns at our Nordstrom full-line stores or Nordstrom.com. Our goal is to customers happy. We have no formal policy on how long we accept returns at our Nordstrom full-line stores or Nordstrom.com. Our goal is to take care of our customers, which includes making returns and exchanges easy, whether in stores or online, where we offer free shipping on take care of our customers, which includes making returns and exchanges easy, whether in stores or online, where we offer free shipping on purchases and returns. Trunk Club accepts returns within five days of delivery, which are free for the customer if the items are returned in the purchases and returns. Trunk Club accepts returns within five days of delivery, which are free for the customer if the items are returned in the box provided by Trunk Club with the original price tag and packaging. Our Nordstrom Rack stores and Nordstromrack.com/HauteLook box provided by Trunk Club with the original price tag and packaging. Our Nordstrom Rack stores and Nordstromrack.com/HauteLook generally accept returns of apparel, footwear, accessories and HauteLook home products up to 45 days from the date of purchase or date of generally accept returns of apparel, footwear, accessories and HauteLook home products up to 45 days from the date of purchase or date of shipment with the original price tag and sales receipt. Off-Price merchandise can be returned by mail or at any Nordstrom Rack store shipment with the original price tag and sales receipt. Off-Price merchandise can be returned by mail or at any Nordstrom Rack store location. location. SEASONALITY SEASONALITY LOYALTY PROGRAM LOYALTY PROGRAM Our business, like that of other retailers, is subject to seasonal fluctuations. Our sales are typically higher during our Anniversary Sale in July Our business, like that of other retailers, is subject to seasonal fluctuations. Our sales are typically higher during our Anniversary Sale in July and the holidays in the fourth quarter. Our Anniversary Sale shifted to the second quarter in 2018 compared with the second and third and the holidays in the fourth quarter. Our Anniversary Sale shifted to the second quarter in 2018 compared with the second and third quarters in 2017. Results for any one quarter are not indicative of the results that may be achieved for a full fiscal year. quarters in 2017. Results for any one quarter are not indicative of the results that may be achieved for a full fiscal year. We evolved our customer loyalty program with the launch of The Nordy Club in October 2018, which incorporates a traditional point system We evolved our customer loyalty program with the launch of The Nordy Club in October 2018, which incorporates a traditional point system and the favorite benefits of our previous program, while providing customers exclusive access to products and events, enhanced services, and the favorite benefits of our previous program, while providing customers exclusive access to products and events, enhanced services, personalized experiences and more convenient ways to shop. Customers accumulate points based on their level of spending and type of personalized experiences and more convenient ways to shop. Customers accumulate points based on their level of spending and type of participation. Upon reaching certain point thresholds, customers receive Nordstrom Notes (“Notes”), which can be redeemed for goods or participation. Upon reaching certain point thresholds, customers receive Nordstrom Notes (“Notes”), which can be redeemed for goods or services offered at Nordstrom full-line stores, Nordstrom.com, Nordstrom Rack and Nordstromrack.com/HauteLook. Nordstrom cardmembers services offered at Nordstrom full-line stores, Nordstrom.com, Nordstrom Rack and Nordstromrack.com/HauteLook. Nordstrom cardmembers can also earn rewards at Trunk Club. The Nordy Club member benefits will vary based on the level of customer spend, and include Bonus can also earn rewards at Trunk Club. The Nordy Club member benefits will vary based on the level of customer spend, and include Bonus Points days and shopping and fashion events. Points days and shopping and fashion events. We offer customers access to a variety of payment products and services, including a selection of Nordstrom-branded Visa® credit cards in We offer customers access to a variety of payment products and services, including a selection of Nordstrom-branded Visa® credit cards in the U.S. and Canada, as well as a Nordstrom-branded private label credit card for Nordstrom purchases. When customers use a Nordstrom- the U.S. and Canada, as well as a Nordstrom-branded private label credit card for Nordstrom purchases. When customers use a Nordstrom- branded credit or debit card, they also participate in The Nordy Club and receive additional benefits, which can vary depending on the level of branded credit or debit card, they also participate in The Nordy Club and receive additional benefits, which can vary depending on the level of spend, including early access to the Anniversary Sale, Nordstrom to You (an in-home stylist) and incremental accumulation of points toward spend, including early access to the Anniversary Sale, Nordstrom to You (an in-home stylist) and incremental accumulation of points toward Notes. See Note 3: Credit Card Receivable Transaction in Item 8. Notes. See Note 3: Credit Card Receivable Transaction in Item 8. COMPETITIVE CONDITIONS COMPETITIVE CONDITIONS We operate in a highly competitive business environment. We compete with other international, national, regional and local retailers, We operate in a highly competitive business environment. We compete with other international, national, regional and local retailers, including internet-based businesses, omni-channel department stores, specialty stores, off-price stores and boutiques, which may carry including internet-based businesses, omni-channel department stores, specialty stores, off-price stores and boutiques, which may carry similar lines of merchandise. Our specific competitors vary from market to market. We believe the keys to competing in our industry are what similar lines of merchandise. Our specific competitors vary from market to market. We believe the keys to competing in our industry are what will always matter most to our customers: providing compelling product and outstanding service backed by people who care, both digitally will always matter most to our customers: providing compelling product and outstanding service backed by people who care, both digitally and in stores. This includes serving customers on their terms, by providing a seamless digital and physical experience, offering compelling, and in stores. This includes serving customers on their terms, by providing a seamless digital and physical experience, offering compelling, curated and quality products at multiple price points, and strategically partnering with relevant and limited distribution brands, all in top curated and quality products at multiple price points, and strategically partnering with relevant and limited distribution brands, all in top markets. markets. SUPPLY CHAIN NETWORK SUPPLY CHAIN NETWORK Our “Supply Chain Network” consists of: Our “Supply Chain Network” consists of: Bernardino, California, Bernardino, California, • • fulfillment centers that process and ship orders to our customers, located in Cedar Rapids, Iowa; Elizabethtown, Pennsylvania; and San fulfillment centers that process and ship orders to our customers, located in Cedar Rapids, Iowa; Elizabethtown, Pennsylvania; and San • distribution centers that process and ship merchandise to our stores and other facilities and • distribution centers that process and ship merchandise to our stores and other facilities and • • future Omni-channel centers that both fulfill customer orders and ship merchandise to our stores. These will open in 2019 and include future Omni-channel centers that both fulfill customer orders and ship merchandise to our stores. These will open in 2019 and include large-scale centers and smaller local hubs (Local Omni-channel Hub). large-scale centers and smaller local hubs (Local Omni-channel Hub). We have expanded our Supply Chain Network facilities and enhanced our inventory management systems to support our omni-channel We have expanded our Supply Chain Network facilities and enhanced our inventory management systems to support our omni-channel capabilities and provide greater access to merchandise selection and faster delivery. We select locations and customize inventory allocations capabilities and provide greater access to merchandise selection and faster delivery. We select locations and customize inventory allocations to enable merchandise to flow more efficiently and quickly to our customers. to enable merchandise to flow more efficiently and quickly to our customers. Full-Price online purchases are primarily shipped to our customers from our Fulfillment Centers but may also be shipped from our Nordstrom Full-Price online purchases are primarily shipped to our customers from our Fulfillment Centers but may also be shipped from our Nordstrom full-line stores or Omni-channel centers. Full-Price in-store purchases are primarily fulfilled from that store’s inventory, but when inventory is full-line stores or Omni-channel centers. Full-Price in-store purchases are primarily fulfilled from that store’s inventory, but when inventory is unavailable at that store, it may also be shipped to our customers from our Fulfillment Centers, Omni-channel centers, or from other unavailable at that store, it may also be shipped to our customers from our Fulfillment Centers, Omni-channel centers, or from other Nordstrom full-line stores. Off-Price online purchases are shipped to our customers from our Fulfillment Centers. Both channels selectively Nordstrom full-line stores. Off-Price online purchases are shipped to our customers from our Fulfillment Centers. Both channels selectively use vendor dropship to supplement their online offerings, which are then shipped directly from the vendor to the end customer. use vendor dropship to supplement their online offerings, which are then shipped directly from the vendor to the end customer. Item 1. Business. Item 1. Business. DESCRIPTION OF BUSINESS DESCRIPTION OF BUSINESS PART I PART I Founded in 1901 as a retail shoe business in Seattle, Nordstrom later incorporated in Washington State in 1946 and went on to become one Founded in 1901 as a retail shoe business in Seattle, Nordstrom later incorporated in Washington State in 1946 and went on to become one of the leading fashion retailers based in the U.S. We aspire to be the best fashion retailer in a digital world by remaining focused on our of the leading fashion retailers based in the U.S. We aspire to be the best fashion retailer in a digital world by remaining focused on our customers, serving them through our three strategic pillars: providing a compelling product offering, delivering outstanding services and customers, serving them through our three strategic pillars: providing a compelling product offering, delivering outstanding services and experiences and leveraging the strength of the Nordstrom brand. We offer an extensive selection of high-quality brand-name and private experiences and leveraging the strength of the Nordstrom brand. We offer an extensive selection of high-quality brand-name and private label merchandise focused on apparel, shoes, cosmetics and accessories. No matter how customers choose to shop, we are committed to label merchandise focused on apparel, shoes, cosmetics and accessories. No matter how customers choose to shop, we are committed to delivering the best possible service, product and experience, including alterations, dining and styling, to make shopping fun, personalized delivering the best possible service, product and experience, including alterations, dining and styling, to make shopping fun, personalized and convenient. and convenient. We invested early in our omni-channel capabilities, integrating our operations, merchandising and technology across our stores and online, in We invested early in our omni-channel capabilities, integrating our operations, merchandising and technology across our stores and online, in both our Full-Price and Off-Price businesses. Today, we have more than 60 combinations in which merchandise is ordered, fulfilled and both our Full-Price and Off-Price businesses. Today, we have more than 60 combinations in which merchandise is ordered, fulfilled and delivered. Though this has enabled us to serve customers in multiple ways, we are focused on providing a seamless experience for our delivered. Though this has enabled us to serve customers in multiple ways, we are focused on providing a seamless experience for our customer across stores and online. As a result of the evolution of our operations, our reportable segments have become progressively more customer across stores and online. As a result of the evolution of our operations, our reportable segments have become progressively more integrated such that, in the first quarter of 2018, we changed our reportable segments to one reportable segment to align with how integrated such that, in the first quarter of 2018, we changed our reportable segments to one reportable segment to align with how management views the results of our operations. For more information about our business and our reportable segments, see Item 7: management views the results of our operations. For more information about our business and our reportable segments, see Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations and Note 16: Segment Reporting in Item 8. Management’s Discussion and Analysis of Financial Condition and Results of Operations and Note 16: Segment Reporting in Item 8. As of March 18, 2019, our reportable segment, Retail, includes: As of March 18, 2019, our reportable segment, Retail, includes: Full-Price Full-Price • 115 Nordstrom-branded full-line stores in the U.S. • 115 Nordstrom-branded full-line stores in the U.S. • six full-line and six Rack stores in Canada • six full-line and six Rack stores in Canada • Full-Price Nordstrom.com website and mobile application • Full-Price Nordstrom.com website and mobile application • TrunkClub.com website and six Trunk Club clubhouses • TrunkClub.com website and six Trunk Club clubhouses three Jeffrey boutiques three Jeffrey boutiques • • • • three Nordstrom Local neighborhood hubs (“Nordstrom Local”) three Nordstrom Local neighborhood hubs (“Nordstrom Local”) Our Full-Price operating segment integrates Nordstrom full-line stores and Nordstrom.com to allow us to provide our customers with a Our Full-Price operating segment integrates Nordstrom full-line stores and Nordstrom.com to allow us to provide our customers with a seamless shopping experience. We engage with our customers on their terms, blurring the lines between the digital and in-store experience. seamless shopping experience. We engage with our customers on their terms, blurring the lines between the digital and in-store experience. Our customers can pick up online orders in our Nordstrom full-line stores if inventory is available or it can be shipped to that location. Full- Our customers can pick up online orders in our Nordstrom full-line stores if inventory is available or it can be shipped to that location. Full- Price also includes our full-line and Rack stores in Canada. We include our Canada operations in Full-Price as this is how we view and Price also includes our full-line and Rack stores in Canada. We include our Canada operations in Full-Price as this is how we view and manage our operations internally. Trunk Club offers personalized styling services for men and women, which enables customers to shop and manage our operations internally. Trunk Club offers personalized styling services for men and women, which enables customers to shop and try on at home, paying only for what they decide to keep. Customers may also choose to shop using these personalized styling services in- try on at home, paying only for what they decide to keep. Customers may also choose to shop using these personalized styling services in- person at our clubhouses. We provide customers with the same quality merchandise available at Nordstrom full-line stores and online. person at our clubhouses. We provide customers with the same quality merchandise available at Nordstrom full-line stores and online. Nordstrom Local is a retail concept that is focused on services, providing customers convenient access to personal stylists, alterations, online Nordstrom Local is a retail concept that is focused on services, providing customers convenient access to personal stylists, alterations, online orders and more. Trunk Club stylists are able to meet customers at select full-line and Nordstrom Local locations. We also leverage the orders and more. Trunk Club stylists are able to meet customers at select full-line and Nordstrom Local locations. We also leverage the expertise of our salespeople to enable customers to receive personalized product recommendations on their mobile phones through our expertise of our salespeople to enable customers to receive personalized product recommendations on their mobile phones through our digital Style Board selling tool. These capabilities allow us to better serve customers across various channels and improve sales. digital Style Board selling tool. These capabilities allow us to better serve customers across various channels and improve sales. Off-Price Off-Price • 239 Off-Price Nordstrom Rack stores in the U.S. • 239 Off-Price Nordstrom Rack stores in the U.S. • Off-Price Nordstromrack.com/HauteLook website and mobile application • Off-Price Nordstromrack.com/HauteLook website and mobile application • • two Last Chance clearance stores two Last Chance clearance stores In Off-Price, Nordstrom Rack and Nordstromrack.com purchase merchandise primarily from the same vendors carried in our Full-Price In Off-Price, Nordstrom Rack and Nordstromrack.com purchase merchandise primarily from the same vendors carried in our Full-Price channel and also serve as outlets for clearance merchandise from the Full-Price channel. Nordstromrack.com/HauteLook offers both a channel and also serve as outlets for clearance merchandise from the Full-Price channel. Nordstromrack.com/HauteLook offers both a persistent selection of Off-Price merchandise, as well as limited-time flash sale events on fashion and lifestyle brands, and is integrated with persistent selection of Off-Price merchandise, as well as limited-time flash sale events on fashion and lifestyle brands, and is integrated with a single customer log-in, shared shopping cart and streamlined checkout process. Nordstromrack.com combines the technology expertise of a single customer log-in, shared shopping cart and streamlined checkout process. Nordstromrack.com combines the technology expertise of HauteLook with the merchant expertise of Nordstrom Rack. HauteLook with the merchant expertise of Nordstrom Rack. We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 2018 and all years except 2017 We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 2018 and all years except 2017 within this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. within this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. FISCAL YEAR FISCAL YEAR 6 6 RETURN POLICY RETURN POLICY We have a fair and reasonable approach to returns, handling them on a case-by-case basis with the ultimate objective of making our We have a fair and reasonable approach to returns, handling them on a case-by-case basis with the ultimate objective of making our customers happy. We have no formal policy on how long we accept returns at our Nordstrom full-line stores or Nordstrom.com. Our goal is to customers happy. We have no formal policy on how long we accept returns at our Nordstrom full-line stores or Nordstrom.com. Our goal is to take care of our customers, which includes making returns and exchanges easy, whether in stores or online, where we offer free shipping on take care of our customers, which includes making returns and exchanges easy, whether in stores or online, where we offer free shipping on purchases and returns. Trunk Club accepts returns within five days of delivery, which are free for the customer if the items are returned in the purchases and returns. Trunk Club accepts returns within five days of delivery, which are free for the customer if the items are returned in the box provided by Trunk Club with the original price tag and packaging. Our Nordstrom Rack stores and Nordstromrack.com/HauteLook box provided by Trunk Club with the original price tag and packaging. Our Nordstrom Rack stores and Nordstromrack.com/HauteLook generally accept returns of apparel, footwear, accessories and HauteLook home products up to 45 days from the date of purchase or date of generally accept returns of apparel, footwear, accessories and HauteLook home products up to 45 days from the date of purchase or date of shipment with the original price tag and sales receipt. Off-Price merchandise can be returned by mail or at any Nordstrom Rack store shipment with the original price tag and sales receipt. Off-Price merchandise can be returned by mail or at any Nordstrom Rack store location. location. SEASONALITY SEASONALITY Our business, like that of other retailers, is subject to seasonal fluctuations. Our sales are typically higher during our Anniversary Sale in July Our business, like that of other retailers, is subject to seasonal fluctuations. Our sales are typically higher during our Anniversary Sale in July and the holidays in the fourth quarter. Our Anniversary Sale shifted to the second quarter in 2018 compared with the second and third and the holidays in the fourth quarter. Our Anniversary Sale shifted to the second quarter in 2018 compared with the second and third quarters in 2017. Results for any one quarter are not indicative of the results that may be achieved for a full fiscal year. quarters in 2017. Results for any one quarter are not indicative of the results that may be achieved for a full fiscal year. LOYALTY PROGRAM LOYALTY PROGRAM We evolved our customer loyalty program with the launch of The Nordy Club in October 2018, which incorporates a traditional point system We evolved our customer loyalty program with the launch of The Nordy Club in October 2018, which incorporates a traditional point system and the favorite benefits of our previous program, while providing customers exclusive access to products and events, enhanced services, and the favorite benefits of our previous program, while providing customers exclusive access to products and events, enhanced services, personalized experiences and more convenient ways to shop. Customers accumulate points based on their level of spending and type of personalized experiences and more convenient ways to shop. Customers accumulate points based on their level of spending and type of participation. Upon reaching certain point thresholds, customers receive Nordstrom Notes (“Notes”), which can be redeemed for goods or participation. Upon reaching certain point thresholds, customers receive Nordstrom Notes (“Notes”), which can be redeemed for goods or services offered at Nordstrom full-line stores, Nordstrom.com, Nordstrom Rack and Nordstromrack.com/HauteLook. Nordstrom cardmembers services offered at Nordstrom full-line stores, Nordstrom.com, Nordstrom Rack and Nordstromrack.com/HauteLook. Nordstrom cardmembers can also earn rewards at Trunk Club. The Nordy Club member benefits will vary based on the level of customer spend, and include Bonus can also earn rewards at Trunk Club. The Nordy Club member benefits will vary based on the level of customer spend, and include Bonus Points days and shopping and fashion events. Points days and shopping and fashion events. We offer customers access to a variety of payment products and services, including a selection of Nordstrom-branded Visa® credit cards in We offer customers access to a variety of payment products and services, including a selection of Nordstrom-branded Visa® credit cards in the U.S. and Canada, as well as a Nordstrom-branded private label credit card for Nordstrom purchases. When customers use a Nordstrom- the U.S. and Canada, as well as a Nordstrom-branded private label credit card for Nordstrom purchases. When customers use a Nordstrom- branded credit or debit card, they also participate in The Nordy Club and receive additional benefits, which can vary depending on the level of branded credit or debit card, they also participate in The Nordy Club and receive additional benefits, which can vary depending on the level of spend, including early access to the Anniversary Sale, Nordstrom to You (an in-home stylist) and incremental accumulation of points toward spend, including early access to the Anniversary Sale, Nordstrom to You (an in-home stylist) and incremental accumulation of points toward Notes. See Note 3: Credit Card Receivable Transaction in Item 8. Notes. See Note 3: Credit Card Receivable Transaction in Item 8. COMPETITIVE CONDITIONS COMPETITIVE CONDITIONS We operate in a highly competitive business environment. We compete with other international, national, regional and local retailers, We operate in a highly competitive business environment. We compete with other international, national, regional and local retailers, including internet-based businesses, omni-channel department stores, specialty stores, off-price stores and boutiques, which may carry including internet-based businesses, omni-channel department stores, specialty stores, off-price stores and boutiques, which may carry similar lines of merchandise. Our specific competitors vary from market to market. We believe the keys to competing in our industry are what similar lines of merchandise. Our specific competitors vary from market to market. We believe the keys to competing in our industry are what will always matter most to our customers: providing compelling product and outstanding service backed by people who care, both digitally will always matter most to our customers: providing compelling product and outstanding service backed by people who care, both digitally and in stores. This includes serving customers on their terms, by providing a seamless digital and physical experience, offering compelling, and in stores. This includes serving customers on their terms, by providing a seamless digital and physical experience, offering compelling, curated and quality products at multiple price points, and strategically partnering with relevant and limited distribution brands, all in top curated and quality products at multiple price points, and strategically partnering with relevant and limited distribution brands, all in top markets. markets. SUPPLY CHAIN NETWORK SUPPLY CHAIN NETWORK Our “Supply Chain Network” consists of: Our “Supply Chain Network” consists of: • • fulfillment centers that process and ship orders to our customers, located in Cedar Rapids, Iowa; Elizabethtown, Pennsylvania; and San fulfillment centers that process and ship orders to our customers, located in Cedar Rapids, Iowa; Elizabethtown, Pennsylvania; and San Bernardino, California, Bernardino, California, • distribution centers that process and ship merchandise to our stores and other facilities and • distribution centers that process and ship merchandise to our stores and other facilities and • • future Omni-channel centers that both fulfill customer orders and ship merchandise to our stores. These will open in 2019 and include future Omni-channel centers that both fulfill customer orders and ship merchandise to our stores. These will open in 2019 and include large-scale centers and smaller local hubs (Local Omni-channel Hub). large-scale centers and smaller local hubs (Local Omni-channel Hub). We have expanded our Supply Chain Network facilities and enhanced our inventory management systems to support our omni-channel We have expanded our Supply Chain Network facilities and enhanced our inventory management systems to support our omni-channel capabilities and provide greater access to merchandise selection and faster delivery. We select locations and customize inventory allocations capabilities and provide greater access to merchandise selection and faster delivery. We select locations and customize inventory allocations to enable merchandise to flow more efficiently and quickly to our customers. to enable merchandise to flow more efficiently and quickly to our customers. Full-Price online purchases are primarily shipped to our customers from our Fulfillment Centers but may also be shipped from our Nordstrom Full-Price online purchases are primarily shipped to our customers from our Fulfillment Centers but may also be shipped from our Nordstrom full-line stores or Omni-channel centers. Full-Price in-store purchases are primarily fulfilled from that store’s inventory, but when inventory is full-line stores or Omni-channel centers. Full-Price in-store purchases are primarily fulfilled from that store’s inventory, but when inventory is unavailable at that store, it may also be shipped to our customers from our Fulfillment Centers, Omni-channel centers, or from other unavailable at that store, it may also be shipped to our customers from our Fulfillment Centers, Omni-channel centers, or from other Nordstrom full-line stores. Off-Price online purchases are shipped to our customers from our Fulfillment Centers. Both channels selectively Nordstrom full-line stores. Off-Price online purchases are shipped to our customers from our Fulfillment Centers. Both channels selectively use vendor dropship to supplement their online offerings, which are then shipped directly from the vendor to the end customer. use vendor dropship to supplement their online offerings, which are then shipped directly from the vendor to the end customer. Nordstrom, Inc. and subsidiaries 7 Nordstrom, Inc. and subsidiaries 7 Our first large-scale Omni-channel center in Riverside, California will open in late 2019 and will initially support our Full-Price customers in Our first large-scale Omni-channel center in Riverside, California will open in late 2019 and will initially support our Full-Price customers in the West Coast region. Off-Price inventory and fulfillment will be added to this facility in the future. We also plan to open a smaller Local the West Coast region. Off-Price inventory and fulfillment will be added to this facility in the future. We also plan to open a smaller Local Omni-channel Hub in Torrance, California in 2019, which will support the greater Los Angeles market as part of our new local market strategy Omni-channel Hub in Torrance, California in 2019, which will support the greater Los Angeles market as part of our new local market strategy and will have highly customized inventory that serves the specialized needs of that market. and will have highly customized inventory that serves the specialized needs of that market. INVENTORY INVENTORY We plan our merchandise purchases and receipts to coincide with expected sales trends. For instance, our merchandise purchases and We plan our merchandise purchases and receipts to coincide with expected sales trends. For instance, our merchandise purchases and receipts increase prior to our Anniversary Sale, which has historically extended over the last two weeks of July. We also purchase and receipts increase prior to our Anniversary Sale, which has historically extended over the last two weeks of July. We also purchase and receive a larger amount of merchandise in the fall as we prepare for the holiday shopping season (from late November through December). receive a larger amount of merchandise in the fall as we prepare for the holiday shopping season (from late November through December). At Nordstrom Rack, we also invest in pack and hold inventory, which involves the strategic purchase of merchandise from some of our top At Nordstrom Rack, we also invest in pack and hold inventory, which involves the strategic purchase of merchandise from some of our top Full-Price brands in advance of the upcoming selling seasons, to take advantage of favorable buying opportunities. This inventory is typically Full-Price brands in advance of the upcoming selling seasons, to take advantage of favorable buying opportunities. This inventory is typically held for six months on average. held for six months on average. In order to offer merchandise that our customers want, we purchase from a wide variety of high-quality domestic and foreign suppliers. We In order to offer merchandise that our customers want, we purchase from a wide variety of high-quality domestic and foreign suppliers. We also have arrangements with agents and contract manufacturers to produce our private label merchandise. We expect our suppliers to meet also have arrangements with agents and contract manufacturers to produce our private label merchandise. We expect our suppliers to meet our “Nordstrom Partnership Guidelines,” which address our corporate social responsibility standards for matters such as legal and regulatory our “Nordstrom Partnership Guidelines,” which address our corporate social responsibility standards for matters such as legal and regulatory compliance, labor, health and safety and the environment. This is available on our website at Nordstrom.com. compliance, labor, health and safety and the environment. This is available on our website at Nordstrom.com. EMPLOYEES EMPLOYEES During 2018, we employed approximately 71,000 employees on a full- or part-time basis. Due to the seasonal nature of our business, During 2018, we employed approximately 71,000 employees on a full- or part-time basis. Due to the seasonal nature of our business, employment increased to approximately 76,000 employees in July 2018 and 74,000 in December 2018. All of our employees are non-union. employment increased to approximately 76,000 employees in July 2018 and 74,000 in December 2018. All of our employees are non-union. We believe our relationship with our employees is good. We believe our relationship with our employees is good. TRADEMARKS TRADEMARKS Our most notable trademarks include Nordstrom, Nordstrom Rack, HauteLook, Trunk Club, Halogen, BP., Caslon, Zella, Leith, 1901, Our most notable trademarks include Nordstrom, Nordstrom Rack, HauteLook, Trunk Club, Halogen, BP., Caslon, Zella, Leith, 1901, Treasure & Bond, Tucker+Tate and 14th & Union. Each of our trademarks is renewable indefinitely, provided that it is still used in commerce Treasure & Bond, Tucker+Tate and 14th & Union. Each of our trademarks is renewable indefinitely, provided that it is still used in commerce at the time of the renewal. at the time of the renewal. SEC FILINGS SEC FILINGS We file annual, quarterly and current reports, proxy statements and other documents with the Securities and Exchange Commission (“SEC”). We file annual, quarterly and current reports, proxy statements and other documents with the Securities and Exchange Commission (“SEC”). The SEC maintains a website at www.sec.gov that contains reports, proxy and information statements, and other information regarding The SEC maintains a website at www.sec.gov that contains reports, proxy and information statements, and other information regarding issuers that file with the SEC. issuers that file with the SEC. WEBSITE ACCESS WEBSITE ACCESS Our website address is Nordstrom.com. Our annual and quarterly reports on Form 10-K and Form 10-Q (including related filings in Our website address is Nordstrom.com. Our annual and quarterly reports on Form 10-K and Form 10-Q (including related filings in eXtensible Business Reporting Language (“XBRL”) format), current reports on Form 8-K, proxy statements, our executives’ statements of eXtensible Business Reporting Language (“XBRL”) format), current reports on Form 8-K, proxy statements, our executives’ statements of changes in beneficial ownership of securities on Form 4 and amendments to those reports filed or furnished pursuant to Section 13(a) or 15 changes in beneficial ownership of securities on Form 4 and amendments to those reports filed or furnished pursuant to Section 13(a) or 15 (d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) are available for free on or through our website as soon as (d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) are available for free on or through our website as soon as reasonably practicable after we electronically file the report with or furnish it to the SEC. Interested parties may also access a webcast of reasonably practicable after we electronically file the report with or furnish it to the SEC. Interested parties may also access a webcast of quarterly earnings conference calls and other financial events through our website. quarterly earnings conference calls and other financial events through our website. CORPORATE GOVERNANCE CORPORATE GOVERNANCE We have a long-standing commitment to upholding a high level of ethical standards. In addition, as the listing standards of the New York We have a long-standing commitment to upholding a high level of ethical standards. In addition, as the listing standards of the New York Stock Exchange (“NYSE”) and the rules of the SEC require, we have adopted Codes of Business Conduct and Ethics for our employees, Stock Exchange (“NYSE”) and the rules of the SEC require, we have adopted Codes of Business Conduct and Ethics for our employees, officers and directors (“Codes of Ethics”) and Corporate Governance Guidelines. Our Codes of Ethics, Corporate Governance Guidelines officers and directors (“Codes of Ethics”) and Corporate Governance Guidelines. Our Codes of Ethics, Corporate Governance Guidelines and Committee Charters for the Audit and Finance, Compensation, Corporate Governance and Nominating, and Technology Committees are and Committee Charters for the Audit and Finance, Compensation, Corporate Governance and Nominating, and Technology Committees are posted on our website. Any amendments to these documents, or waivers of the requirements they contain, will also be available on our posted on our website. Any amendments to these documents, or waivers of the requirements they contain, will also be available on our website. website. For printed versions of these items or any other inquiries, please contact: For printed versions of these items or any other inquiries, please contact: Nordstrom Investor Relations Nordstrom Investor Relations 1700 Seventh Avenue, Suite 1500 1700 Seventh Avenue, Suite 1500 Seattle, Washington 98101 Seattle, Washington 98101 (206) 303-3200 (206) 303-3200 invrelations@nordstrom.com invrelations@nordstrom.com 8 8 Item 1A. Risk Factors. Item 1A. Risk Factors. Our business faces many risks. We believe the risks described below outline the items of most concern to us. In evaluating Nordstrom and Our business faces many risks. We believe the risks described below outline the items of most concern to us. In evaluating Nordstrom and our business, you should carefully consider the following factors, in addition to the other information in this Annual Report on Form 10-K. our business, you should carefully consider the following factors, in addition to the other information in this Annual Report on Form 10-K. Before you buy our common stock or invest in our debt, you should know that making such an investment involves risks including, but not Before you buy our common stock or invest in our debt, you should know that making such an investment involves risks including, but not limited to, the risks described below. Any one of the following risks could harm our business, financial condition, results of operations, or limited to, the risks described below. Any one of the following risks could harm our business, financial condition, results of operations, or reputation, which could cause our stock price to decline or a default on our debt payments, and you may lose all or a part of your investment. reputation, which could cause our stock price to decline or a default on our debt payments, and you may lose all or a part of your investment. Additional risks, trends and uncertainties not presently known to us or that we currently believe are immaterial may also harm our business, Additional risks, trends and uncertainties not presently known to us or that we currently believe are immaterial may also harm our business, financial condition, results of operations or reputation. financial condition, results of operations or reputation. RISKS DUE TO STRATEGIC AND OPERATIONAL FACTORS RISKS DUE TO STRATEGIC AND OPERATIONAL FACTORS Our inability to successfully execute our customer strategy or evolve our business model could negatively impact our business Our inability to successfully execute our customer strategy or evolve our business model could negatively impact our business and future profitability and growth. and future profitability and growth. The retail environment is rapidly evolving with customer shopping preferences continuing to shift to digital channels. Computers and mobile The retail environment is rapidly evolving with customer shopping preferences continuing to shift to digital channels. Computers and mobile electronic devices allow customers to browse and transact anywhere and anytime. In this changing landscape, we continue to focus on better electronic devices allow customers to browse and transact anywhere and anytime. In this changing landscape, we continue to focus on better serving our customers through our three strategic pillars: providing a compelling product offering, delivering exceptional services and serving our customers through our three strategic pillars: providing a compelling product offering, delivering exceptional services and experiences, and leveraging the strength of the Nordstrom brand. Our customer strategy focuses on providing a differentiated and seamless experiences, and leveraging the strength of the Nordstrom brand. Our customer strategy focuses on providing a differentiated and seamless experience in a digital world across all Nordstrom channels, including mobile and social channels. Our “One Nordstrom” model, in which experience in a digital world across all Nordstrom channels, including mobile and social channels. Our “One Nordstrom” model, in which engagement across our four boxes of Full-Price, Off-Price, Stores and Digital encourages more visits and more spend, allows for our engagement across our four boxes of Full-Price, Off-Price, Stores and Digital encourages more visits and more spend, allows for our company as a whole to be greater than the sum of the parts. Our local market strategy is an example of this where we bring all of our assets company as a whole to be greater than the sum of the parts. Our local market strategy is an example of this where we bring all of our assets together in one market to serve customers when, where and how they want by connecting physical and digital assets. together in one market to serve customers when, where and how they want by connecting physical and digital assets. Our focus on the customer will require us to execute new supply chain capabilities and enhance existing ones, develop applications for Our focus on the customer will require us to execute new supply chain capabilities and enhance existing ones, develop applications for electronic devices, improve customer-facing technology, deliver digitally purchased products timely, enhance inventory management electronic devices, improve customer-facing technology, deliver digitally purchased products timely, enhance inventory management systems, allow greater and more fluid inventory availability between digital and retail locations through our local market strategy, and create systems, allow greater and more fluid inventory availability between digital and retail locations through our local market strategy, and create greater consistency in marketing strategies. In addition, these strategies will require further expansion and reliance on data science and greater consistency in marketing strategies. In addition, these strategies will require further expansion and reliance on data science and analytics across all our channels. This business model has a high variable cost structure driven by fulfillment and marketing costs and will analytics across all our channels. This business model has a high variable cost structure driven by fulfillment and marketing costs and will continue to require investments in cross-channel operations and supporting technologies. continue to require investments in cross-channel operations and supporting technologies. With the accelerated pace of change in the retail environment, we may not be able to meet our customers’ changing expectations of how With the accelerated pace of change in the retail environment, we may not be able to meet our customers’ changing expectations of how they shop in stores or through digital experiences. If we do not successfully implement our customer strategy, including our local market they shop in stores or through digital experiences. If we do not successfully implement our customer strategy, including our local market strategy, or expand our digital and supply chain initiatives, or do not seamlessly integrate or maintain them properly, we may fall short of our strategy, or expand our digital and supply chain initiatives, or do not seamlessly integrate or maintain them properly, we may fall short of our customer’s expectations, impacting our brand, reputation, profitability and growth. In addition, if customers shift to digital channels at a customer’s expectations, impacting our brand, reputation, profitability and growth. In addition, if customers shift to digital channels at a different pace than we anticipate, we may need to quickly modify our initiatives and investments, which may adversely impact our profitability different pace than we anticipate, we may need to quickly modify our initiatives and investments, which may adversely impact our profitability and harm our competitive position. We also may not gather accurate and relevant data or effectively utilize that data, which may impact our and harm our competitive position. We also may not gather accurate and relevant data or effectively utilize that data, which may impact our strategic planning, marketing and loyalty programs and our overall decision making. strategic planning, marketing and loyalty programs and our overall decision making. Our business could suffer if we do not appropriately assess and react to competitive market forces and changes in customer Our business could suffer if we do not appropriately assess and react to competitive market forces and changes in customer We compete with other international, national, regional and local retailers, including internet-based businesses, omni-channel department We compete with other international, national, regional and local retailers, including internet-based businesses, omni-channel department stores, specialty stores, off-price stores and boutiques, which may carry similar lines of merchandise. Digital channels continue to facilitate stores, specialty stores, off-price stores and boutiques, which may carry similar lines of merchandise. Digital channels continue to facilitate comparison shopping, intensifying competition in the retail market, and marketing digitally is controlled by a few key platforms. If we fail to comparison shopping, intensifying competition in the retail market, and marketing digitally is controlled by a few key platforms. If we fail to adequately anticipate and respond to customer and market dynamics, we may lose market share or our ability to remain competitive, causing adequately anticipate and respond to customer and market dynamics, we may lose market share or our ability to remain competitive, causing our sales and profitability to suffer. If our loyalty marketing, advertising and promotional campaigns that attract customers through various our sales and profitability to suffer. If our loyalty marketing, advertising and promotional campaigns that attract customers through various programs and media, including social media, database marketing and print, are unsuccessful in influencing consumer behavior, or if our programs and media, including social media, database marketing and print, are unsuccessful in influencing consumer behavior, or if our expenses increase and our competitors are more effective with their programs than we are, our growth and profitability could suffer. If we do expenses increase and our competitors are more effective with their programs than we are, our growth and profitability could suffer. If we do not properly allocate our capital between the store and digital environment, or between the Full-Price and Off-Price channels to not properly allocate our capital between the store and digital environment, or between the Full-Price and Off-Price channels to accommodate changes in consumer behavior, or adjust the effectiveness and efficiency of our stores and digital channels, our growth and accommodate changes in consumer behavior, or adjust the effectiveness and efficiency of our stores and digital channels, our growth and behavior. behavior. profitability could suffer. profitability could suffer. Nordstrom, Inc. and subsidiaries 9 Nordstrom, Inc. and subsidiaries 9 Our first large-scale Omni-channel center in Riverside, California will open in late 2019 and will initially support our Full-Price customers in Our first large-scale Omni-channel center in Riverside, California will open in late 2019 and will initially support our Full-Price customers in the West Coast region. Off-Price inventory and fulfillment will be added to this facility in the future. We also plan to open a smaller Local the West Coast region. Off-Price inventory and fulfillment will be added to this facility in the future. We also plan to open a smaller Local Omni-channel Hub in Torrance, California in 2019, which will support the greater Los Angeles market as part of our new local market strategy Omni-channel Hub in Torrance, California in 2019, which will support the greater Los Angeles market as part of our new local market strategy and will have highly customized inventory that serves the specialized needs of that market. and will have highly customized inventory that serves the specialized needs of that market. INVENTORY INVENTORY We plan our merchandise purchases and receipts to coincide with expected sales trends. For instance, our merchandise purchases and We plan our merchandise purchases and receipts to coincide with expected sales trends. For instance, our merchandise purchases and receipts increase prior to our Anniversary Sale, which has historically extended over the last two weeks of July. We also purchase and receipts increase prior to our Anniversary Sale, which has historically extended over the last two weeks of July. We also purchase and receive a larger amount of merchandise in the fall as we prepare for the holiday shopping season (from late November through December). receive a larger amount of merchandise in the fall as we prepare for the holiday shopping season (from late November through December). At Nordstrom Rack, we also invest in pack and hold inventory, which involves the strategic purchase of merchandise from some of our top At Nordstrom Rack, we also invest in pack and hold inventory, which involves the strategic purchase of merchandise from some of our top Full-Price brands in advance of the upcoming selling seasons, to take advantage of favorable buying opportunities. This inventory is typically Full-Price brands in advance of the upcoming selling seasons, to take advantage of favorable buying opportunities. This inventory is typically held for six months on average. held for six months on average. In order to offer merchandise that our customers want, we purchase from a wide variety of high-quality domestic and foreign suppliers. We In order to offer merchandise that our customers want, we purchase from a wide variety of high-quality domestic and foreign suppliers. We also have arrangements with agents and contract manufacturers to produce our private label merchandise. We expect our suppliers to meet also have arrangements with agents and contract manufacturers to produce our private label merchandise. We expect our suppliers to meet our “Nordstrom Partnership Guidelines,” which address our corporate social responsibility standards for matters such as legal and regulatory our “Nordstrom Partnership Guidelines,” which address our corporate social responsibility standards for matters such as legal and regulatory compliance, labor, health and safety and the environment. This is available on our website at Nordstrom.com. compliance, labor, health and safety and the environment. This is available on our website at Nordstrom.com. EMPLOYEES EMPLOYEES During 2018, we employed approximately 71,000 employees on a full- or part-time basis. Due to the seasonal nature of our business, During 2018, we employed approximately 71,000 employees on a full- or part-time basis. Due to the seasonal nature of our business, employment increased to approximately 76,000 employees in July 2018 and 74,000 in December 2018. All of our employees are non-union. employment increased to approximately 76,000 employees in July 2018 and 74,000 in December 2018. All of our employees are non-union. We believe our relationship with our employees is good. We believe our relationship with our employees is good. Our most notable trademarks include Nordstrom, Nordstrom Rack, HauteLook, Trunk Club, Halogen, BP., Caslon, Zella, Leith, 1901, Our most notable trademarks include Nordstrom, Nordstrom Rack, HauteLook, Trunk Club, Halogen, BP., Caslon, Zella, Leith, 1901, Treasure & Bond, Tucker+Tate and 14th & Union. Each of our trademarks is renewable indefinitely, provided that it is still used in commerce Treasure & Bond, Tucker+Tate and 14th & Union. Each of our trademarks is renewable indefinitely, provided that it is still used in commerce We file annual, quarterly and current reports, proxy statements and other documents with the Securities and Exchange Commission (“SEC”). We file annual, quarterly and current reports, proxy statements and other documents with the Securities and Exchange Commission (“SEC”). The SEC maintains a website at www.sec.gov that contains reports, proxy and information statements, and other information regarding The SEC maintains a website at www.sec.gov that contains reports, proxy and information statements, and other information regarding Our website address is Nordstrom.com. Our annual and quarterly reports on Form 10-K and Form 10-Q (including related filings in Our website address is Nordstrom.com. Our annual and quarterly reports on Form 10-K and Form 10-Q (including related filings in eXtensible Business Reporting Language (“XBRL”) format), current reports on Form 8-K, proxy statements, our executives’ statements of eXtensible Business Reporting Language (“XBRL”) format), current reports on Form 8-K, proxy statements, our executives’ statements of changes in beneficial ownership of securities on Form 4 and amendments to those reports filed or furnished pursuant to Section 13(a) or 15 changes in beneficial ownership of securities on Form 4 and amendments to those reports filed or furnished pursuant to Section 13(a) or 15 (d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) are available for free on or through our website as soon as (d) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) are available for free on or through our website as soon as reasonably practicable after we electronically file the report with or furnish it to the SEC. Interested parties may also access a webcast of reasonably practicable after we electronically file the report with or furnish it to the SEC. Interested parties may also access a webcast of quarterly earnings conference calls and other financial events through our website. quarterly earnings conference calls and other financial events through our website. CORPORATE GOVERNANCE CORPORATE GOVERNANCE We have a long-standing commitment to upholding a high level of ethical standards. In addition, as the listing standards of the New York We have a long-standing commitment to upholding a high level of ethical standards. In addition, as the listing standards of the New York Stock Exchange (“NYSE”) and the rules of the SEC require, we have adopted Codes of Business Conduct and Ethics for our employees, Stock Exchange (“NYSE”) and the rules of the SEC require, we have adopted Codes of Business Conduct and Ethics for our employees, officers and directors (“Codes of Ethics”) and Corporate Governance Guidelines. Our Codes of Ethics, Corporate Governance Guidelines officers and directors (“Codes of Ethics”) and Corporate Governance Guidelines. Our Codes of Ethics, Corporate Governance Guidelines and Committee Charters for the Audit and Finance, Compensation, Corporate Governance and Nominating, and Technology Committees are and Committee Charters for the Audit and Finance, Compensation, Corporate Governance and Nominating, and Technology Committees are posted on our website. Any amendments to these documents, or waivers of the requirements they contain, will also be available on our posted on our website. Any amendments to these documents, or waivers of the requirements they contain, will also be available on our website. website. For printed versions of these items or any other inquiries, please contact: For printed versions of these items or any other inquiries, please contact: TRADEMARKS TRADEMARKS at the time of the renewal. at the time of the renewal. SEC FILINGS SEC FILINGS issuers that file with the SEC. issuers that file with the SEC. WEBSITE ACCESS WEBSITE ACCESS Item 1A. Risk Factors. Item 1A. Risk Factors. Our business faces many risks. We believe the risks described below outline the items of most concern to us. In evaluating Nordstrom and Our business faces many risks. We believe the risks described below outline the items of most concern to us. In evaluating Nordstrom and our business, you should carefully consider the following factors, in addition to the other information in this Annual Report on Form 10-K. our business, you should carefully consider the following factors, in addition to the other information in this Annual Report on Form 10-K. Before you buy our common stock or invest in our debt, you should know that making such an investment involves risks including, but not Before you buy our common stock or invest in our debt, you should know that making such an investment involves risks including, but not limited to, the risks described below. Any one of the following risks could harm our business, financial condition, results of operations, or limited to, the risks described below. Any one of the following risks could harm our business, financial condition, results of operations, or reputation, which could cause our stock price to decline or a default on our debt payments, and you may lose all or a part of your investment. reputation, which could cause our stock price to decline or a default on our debt payments, and you may lose all or a part of your investment. Additional risks, trends and uncertainties not presently known to us or that we currently believe are immaterial may also harm our business, Additional risks, trends and uncertainties not presently known to us or that we currently believe are immaterial may also harm our business, financial condition, results of operations or reputation. financial condition, results of operations or reputation. RISKS DUE TO STRATEGIC AND OPERATIONAL FACTORS RISKS DUE TO STRATEGIC AND OPERATIONAL FACTORS Our inability to successfully execute our customer strategy or evolve our business model could negatively impact our business Our inability to successfully execute our customer strategy or evolve our business model could negatively impact our business and future profitability and growth. and future profitability and growth. The retail environment is rapidly evolving with customer shopping preferences continuing to shift to digital channels. Computers and mobile The retail environment is rapidly evolving with customer shopping preferences continuing to shift to digital channels. Computers and mobile electronic devices allow customers to browse and transact anywhere and anytime. In this changing landscape, we continue to focus on better electronic devices allow customers to browse and transact anywhere and anytime. In this changing landscape, we continue to focus on better serving our customers through our three strategic pillars: providing a compelling product offering, delivering exceptional services and serving our customers through our three strategic pillars: providing a compelling product offering, delivering exceptional services and experiences, and leveraging the strength of the Nordstrom brand. Our customer strategy focuses on providing a differentiated and seamless experiences, and leveraging the strength of the Nordstrom brand. Our customer strategy focuses on providing a differentiated and seamless experience in a digital world across all Nordstrom channels, including mobile and social channels. Our “One Nordstrom” model, in which experience in a digital world across all Nordstrom channels, including mobile and social channels. Our “One Nordstrom” model, in which engagement across our four boxes of Full-Price, Off-Price, Stores and Digital encourages more visits and more spend, allows for our engagement across our four boxes of Full-Price, Off-Price, Stores and Digital encourages more visits and more spend, allows for our company as a whole to be greater than the sum of the parts. Our local market strategy is an example of this where we bring all of our assets company as a whole to be greater than the sum of the parts. Our local market strategy is an example of this where we bring all of our assets together in one market to serve customers when, where and how they want by connecting physical and digital assets. together in one market to serve customers when, where and how they want by connecting physical and digital assets. Our focus on the customer will require us to execute new supply chain capabilities and enhance existing ones, develop applications for Our focus on the customer will require us to execute new supply chain capabilities and enhance existing ones, develop applications for electronic devices, improve customer-facing technology, deliver digitally purchased products timely, enhance inventory management electronic devices, improve customer-facing technology, deliver digitally purchased products timely, enhance inventory management systems, allow greater and more fluid inventory availability between digital and retail locations through our local market strategy, and create systems, allow greater and more fluid inventory availability between digital and retail locations through our local market strategy, and create greater consistency in marketing strategies. In addition, these strategies will require further expansion and reliance on data science and greater consistency in marketing strategies. In addition, these strategies will require further expansion and reliance on data science and analytics across all our channels. This business model has a high variable cost structure driven by fulfillment and marketing costs and will analytics across all our channels. This business model has a high variable cost structure driven by fulfillment and marketing costs and will continue to require investments in cross-channel operations and supporting technologies. continue to require investments in cross-channel operations and supporting technologies. With the accelerated pace of change in the retail environment, we may not be able to meet our customers’ changing expectations of how With the accelerated pace of change in the retail environment, we may not be able to meet our customers’ changing expectations of how they shop in stores or through digital experiences. If we do not successfully implement our customer strategy, including our local market they shop in stores or through digital experiences. If we do not successfully implement our customer strategy, including our local market strategy, or expand our digital and supply chain initiatives, or do not seamlessly integrate or maintain them properly, we may fall short of our strategy, or expand our digital and supply chain initiatives, or do not seamlessly integrate or maintain them properly, we may fall short of our customer’s expectations, impacting our brand, reputation, profitability and growth. In addition, if customers shift to digital channels at a customer’s expectations, impacting our brand, reputation, profitability and growth. In addition, if customers shift to digital channels at a different pace than we anticipate, we may need to quickly modify our initiatives and investments, which may adversely impact our profitability different pace than we anticipate, we may need to quickly modify our initiatives and investments, which may adversely impact our profitability and harm our competitive position. We also may not gather accurate and relevant data or effectively utilize that data, which may impact our and harm our competitive position. We also may not gather accurate and relevant data or effectively utilize that data, which may impact our strategic planning, marketing and loyalty programs and our overall decision making. strategic planning, marketing and loyalty programs and our overall decision making. Our business could suffer if we do not appropriately assess and react to competitive market forces and changes in customer Our business could suffer if we do not appropriately assess and react to competitive market forces and changes in customer behavior. behavior. We compete with other international, national, regional and local retailers, including internet-based businesses, omni-channel department We compete with other international, national, regional and local retailers, including internet-based businesses, omni-channel department stores, specialty stores, off-price stores and boutiques, which may carry similar lines of merchandise. Digital channels continue to facilitate stores, specialty stores, off-price stores and boutiques, which may carry similar lines of merchandise. Digital channels continue to facilitate comparison shopping, intensifying competition in the retail market, and marketing digitally is controlled by a few key platforms. If we fail to comparison shopping, intensifying competition in the retail market, and marketing digitally is controlled by a few key platforms. If we fail to adequately anticipate and respond to customer and market dynamics, we may lose market share or our ability to remain competitive, causing adequately anticipate and respond to customer and market dynamics, we may lose market share or our ability to remain competitive, causing our sales and profitability to suffer. If our loyalty marketing, advertising and promotional campaigns that attract customers through various our sales and profitability to suffer. If our loyalty marketing, advertising and promotional campaigns that attract customers through various programs and media, including social media, database marketing and print, are unsuccessful in influencing consumer behavior, or if our programs and media, including social media, database marketing and print, are unsuccessful in influencing consumer behavior, or if our expenses increase and our competitors are more effective with their programs than we are, our growth and profitability could suffer. If we do expenses increase and our competitors are more effective with their programs than we are, our growth and profitability could suffer. If we do not properly allocate our capital between the store and digital environment, or between the Full-Price and Off-Price channels to not properly allocate our capital between the store and digital environment, or between the Full-Price and Off-Price channels to accommodate changes in consumer behavior, or adjust the effectiveness and efficiency of our stores and digital channels, our growth and accommodate changes in consumer behavior, or adjust the effectiveness and efficiency of our stores and digital channels, our growth and profitability could suffer. profitability could suffer. Nordstrom, Inc. and subsidiaries 9 Nordstrom, Inc. and subsidiaries 9 Nordstrom Investor Relations Nordstrom Investor Relations 1700 Seventh Avenue, Suite 1500 1700 Seventh Avenue, Suite 1500 Seattle, Washington 98101 Seattle, Washington 98101 (206) 303-3200 (206) 303-3200 invrelations@nordstrom.com invrelations@nordstrom.com 8 8 Our customer relationships and sales may be negatively impacted if we do not anticipate and respond to consumer preferences Our customer relationships and sales may be negatively impacted if we do not anticipate and respond to consumer preferences and fashion trends or manage inventory levels appropriately. and fashion trends or manage inventory levels appropriately. Our ability to predict or respond to constantly changing fashion trends, consumer preferences and spending patterns significantly impacts our Our ability to predict or respond to constantly changing fashion trends, consumer preferences and spending patterns significantly impacts our sales and operating results. If we do not identify and respond to emerging trends in consumer spending and preferences quickly enough, we sales and operating results. If we do not identify and respond to emerging trends in consumer spending and preferences quickly enough, we may harm our ability to retain our existing customers or attract new customers. Ensuring we optimize our inventory and improve the planning may harm our ability to retain our existing customers or attract new customers. Ensuring we optimize our inventory and improve the planning and management of inventory through use of data and analytics is critical to serving the customer, driving growth and maximizing profitability. and management of inventory through use of data and analytics is critical to serving the customer, driving growth and maximizing profitability. If we purchase too much inventory, we may be forced to sell our merchandise at lower average margins, which could harm our business. If we purchase too much inventory, we may be forced to sell our merchandise at lower average margins, which could harm our business. Conversely, if we fail to purchase enough merchandise, we may lose opportunities for additional sales and potentially harm relationships with Conversely, if we fail to purchase enough merchandise, we may lose opportunities for additional sales and potentially harm relationships with our customers. our customers. The investment in existing and new locations, including our Nordstrom Men’s Store NYC and Nordstrom NYC and Supply Chain The investment in existing and new locations, including our Nordstrom Men’s Store NYC and Nordstrom NYC and Supply Chain Network facilities, may not achieve our expected returns. Network facilities, may not achieve our expected returns. The locations of our existing stores, planned store openings and Supply Chain Network facilities are assessed based upon desirability, The locations of our existing stores, planned store openings and Supply Chain Network facilities are assessed based upon desirability, demographics and retail environment. This involves certain risks, including properly balancing our capital investments between new stores, demographics and retail environment. This involves certain risks, including properly balancing our capital investments between new stores, relocations, remodels, fulfillment capabilities, technology and digital channels, assessing the suitability of locations, especially in new relocations, remodels, fulfillment capabilities, technology and digital channels, assessing the suitability of locations, especially in new domestic and international markets, and constructing, furnishing and supplying a store or facility in a timely and cost-effective manner, which domestic and international markets, and constructing, furnishing and supplying a store or facility in a timely and cost-effective manner, which may be affected by the actions of third parties, including but not limited to private entities and local, state or federal regulatory agencies. In may be affected by the actions of third parties, including but not limited to private entities and local, state or federal regulatory agencies. In particular, we opened our Nordstrom Men’s Store NYC in April 2018 and plan to open Nordstrom NYC in October 2019. particular, we opened our Nordstrom Men’s Store NYC in April 2018 and plan to open Nordstrom NYC in October 2019. We open our stores in the Spring and Fall, and a delay in a store opening could negatively impact sales and profitability. Sales at our stores We open our stores in the Spring and Fall, and a delay in a store opening could negatively impact sales and profitability. Sales at our stores may not meet projections, particularly in light of the changing trends between digital and brick-and-mortar shopping channels, which could may not meet projections, particularly in light of the changing trends between digital and brick-and-mortar shopping channels, which could adversely affect our return on investment. As we enter new domestic and international markets, such as Manhattan and Canada, our efforts adversely affect our return on investment. As we enter new domestic and international markets, such as Manhattan and Canada, our efforts will require additional management attention and resources and may distract us from executing our core operations. If we do not select will require additional management attention and resources and may distract us from executing our core operations. If we do not select effective locations for our Supply Chain Network facilities, we could incur significantly higher costs and shipping times that do not meet effective locations for our Supply Chain Network facilities, we could incur significantly higher costs and shipping times that do not meet customer expectations, which in turn could have a material adverse effect on our business. customer expectations, which in turn could have a material adverse effect on our business. Even if we take appropriate measures to safeguard our information, network and environment from security breaches, our Even if we take appropriate measures to safeguard our information, network and environment from security breaches, our customers, employees and business could still be exposed to risk. customers, employees and business could still be exposed to risk. Nordstrom, our subsidiaries and third-party providers access, collect, store and transmit customers’ and employees’ sensitive, confidential or Nordstrom, our subsidiaries and third-party providers access, collect, store and transmit customers’ and employees’ sensitive, confidential or personal data or information, consumer preferences and credit card information that is subject to privacy and security laws and regulations, personal data or information, consumer preferences and credit card information that is subject to privacy and security laws and regulations, as well as our financial and strategic data. Security breaches of this information may be the result of intentional or inadvertent activities by as well as our financial and strategic data. Security breaches of this information may be the result of intentional or inadvertent activities by our employees, contractors or by third-party providers that may result in the unauthorized release of customer or employee personal or our employees, contractors or by third-party providers that may result in the unauthorized release of customer or employee personal or confidential information. In addition, the regulatory environment surrounding information security, cybersecurity and privacy is increasingly confidential information. In addition, the regulatory environment surrounding information security, cybersecurity and privacy is increasingly demanding, with new and constantly changing requirements imposed by local, state, federal and foreign governments. demanding, with new and constantly changing requirements imposed by local, state, federal and foreign governments. Worldwide regulatory authorities are considering and have approved various legislative proposals concerning privacy and data protection, Worldwide regulatory authorities are considering and have approved various legislative proposals concerning privacy and data protection, which continue to evolve and apply to our business. For example, following the European Union’s adoption of the General Data Protection which continue to evolve and apply to our business. For example, following the European Union’s adoption of the General Data Protection Regulation, a number of jurisdictions where we do business have enacted or are considering new privacy and data protection laws. Regulation, a number of jurisdictions where we do business have enacted or are considering new privacy and data protection laws. Complying with these changing laws may cause us to incur substantial costs, which could have an adverse effect on our business and Complying with these changing laws may cause us to incur substantial costs, which could have an adverse effect on our business and results of operations. Further, failure to comply with existing or new laws may result in significant penalties or orders to stop the alleged results of operations. Further, failure to comply with existing or new laws may result in significant penalties or orders to stop the alleged noncompliant activity. noncompliant activity. We have taken measures to help prevent a breach of our information and comply with cybersecurity requirements by implementing We have taken measures to help prevent a breach of our information and comply with cybersecurity requirements by implementing safeguards and procedures designed to protect the security, confidentiality and access of such information. In addition, where possible, we safeguards and procedures designed to protect the security, confidentiality and access of such information. In addition, where possible, we require our third-party providers to implement administrative, physical and technical safeguards and procedures to protect the security, require our third-party providers to implement administrative, physical and technical safeguards and procedures to protect the security, confidentiality and availability of our information. We have suffered breaches of our cybersecurity in the past and are at risk for such confidentiality and availability of our information. We have suffered breaches of our cybersecurity in the past and are at risk for such breaches in the future. Any measures we or our third-party providers have implemented to prevent intentional or inadvertent information breaches in the future. Any measures we or our third-party providers have implemented to prevent intentional or inadvertent information security breaches may not be completely effective and may nevertheless result in the unauthorized release of customer, employee or security breaches may not be completely effective and may nevertheless result in the unauthorized release of customer, employee or Company confidential information. Concerns about our practices with regard to the collection, use, retention, security or disclosure of Company confidential information. Concerns about our practices with regard to the collection, use, retention, security or disclosure of personal information or other privacy-related matters, even if unfounded, could damage our reputation and adversely affect our operating personal information or other privacy-related matters, even if unfounded, could damage our reputation and adversely affect our operating results. results. Security breaches and cyber incidents and their remediation, whether at Nordstrom, our third-party providers or other retailers, could expose Security breaches and cyber incidents and their remediation, whether at Nordstrom, our third-party providers or other retailers, could expose us to a risk of loss or misappropriation of personal or confidential information, litigation, investigation, regulatory enforcement action, fines, us to a risk of loss or misappropriation of personal or confidential information, litigation, investigation, regulatory enforcement action, fines, information technology system failures or network disruptions, potential liability, reputation damage and loss of customers’, employees’ or information technology system failures or network disruptions, potential liability, reputation damage and loss of customers’, employees’ or third-party providers’ trust and business, any of which could adversely impact our reputation, competitiveness and financial performance. In third-party providers’ trust and business, any of which could adversely impact our reputation, competitiveness and financial performance. In the event of a significant security breach or cyberattack, we maintain insurance that may mitigate damages such as financial losses and the event of a significant security breach or cyberattack, we maintain insurance that may mitigate damages such as financial losses and remediation costs. Other impacts include higher insurance deductibles, increased insurance premiums, and increased cyber-protection costs, remediation costs. Other impacts include higher insurance deductibles, increased insurance premiums, and increased cyber-protection costs, which may include the costs associated with making organizational changes, deploying additional personnel and protection technologies, which may include the costs associated with making organizational changes, deploying additional personnel and protection technologies, training employees and engaging third party experts and consultants. training employees and engaging third party experts and consultants. Our business may be impacted by information technology system failures or network disruptions. Our business may be impacted by information technology system failures or network disruptions. Our ability to transact with customers and operate our business depends on the efficient operation of various information systems, including Our ability to transact with customers and operate our business depends on the efficient operation of various information systems, including data centers, hardware, software and applications, to manage certain aspects of our Company, including store and online transactions, data centers, hardware, software and applications, to manage certain aspects of our Company, including store and online transactions, logistics and communication, inventory and reporting systems. We seek to build quality systems or select reputable system vendors and we logistics and communication, inventory and reporting systems. We seek to build quality systems or select reputable system vendors and we implement procedures intended to enable us to protect our systems when we modify them. We test our systems to expose and address implement procedures intended to enable us to protect our systems when we modify them. We test our systems to expose and address vulnerabilities, and we train our employees regarding practices to protect and maintain the safety of our systems. vulnerabilities, and we train our employees regarding practices to protect and maintain the safety of our systems. There are inherent risks associated with modifying or replacing systems, and with new or changed relationships, including accurately There are inherent risks associated with modifying or replacing systems, and with new or changed relationships, including accurately capturing and maintaining data, realizing the expected benefit of the change and managing the potential disruption of the operation of the capturing and maintaining data, realizing the expected benefit of the change and managing the potential disruption of the operation of the systems as the changes are implemented. Potential issues associated with implementing technology initiatives and the time and resources systems as the changes are implemented. Potential issues associated with implementing technology initiatives and the time and resources required to optimize the benefits of new elements of our systems and infrastructure could reduce the efficiency of our operations in the short required to optimize the benefits of new elements of our systems and infrastructure could reduce the efficiency of our operations in the short term. term. successfully executed. successfully executed. If we encounter an interruption or deterioration in critical systems or processes or experience the loss of critical data, which may result from If we encounter an interruption or deterioration in critical systems or processes or experience the loss of critical data, which may result from security or cybersecurity threats or attacks, natural disasters, accidents, power disruptions, telecommunications failures, acts of terrorism or security or cybersecurity threats or attacks, natural disasters, accidents, power disruptions, telecommunications failures, acts of terrorism or war, computer viruses, physical or electronic break-ins or third-party or other disruptions, our business could be harmed or our digital activity war, computer viruses, physical or electronic break-ins or third-party or other disruptions, our business could be harmed or our digital activity may decrease because it is more difficult to use. Depending on the severity of the failure, our disaster recovery plans may be inadequate or may decrease because it is more difficult to use. Depending on the severity of the failure, our disaster recovery plans may be inadequate or ineffective. These events could also damage our reputation, result in loss of sales and be expensive to remedy. ineffective. These events could also damage our reputation, result in loss of sales and be expensive to remedy. Improvements to our merchandise buying and fulfillment processes and systems could adversely affect our business if not Improvements to our merchandise buying and fulfillment processes and systems could adversely affect our business if not We are making investments to improve our merchandise planning, procurement, allocation and fulfillment capabilities through changes in We are making investments to improve our merchandise planning, procurement, allocation and fulfillment capabilities through changes in personnel, processes, location logistics and technology over a period of several years. If we encounter challenges associated with change personnel, processes, location logistics and technology over a period of several years. If we encounter challenges associated with change management, the ability to hire and retain key personnel involved in these efforts, implementation of associated information technology or management, the ability to hire and retain key personnel involved in these efforts, implementation of associated information technology or adoption of new processes, features or capabilities, our ability to continue to successfully execute our strategy or evolve our strategy with adoption of new processes, features or capabilities, our ability to continue to successfully execute our strategy or evolve our strategy with changes in the retail environment could be adversely affected. As a result, we may not derive the expected benefits to our sales and changes in the retail environment could be adversely affected. As a result, we may not derive the expected benefits to our sales and profitability, or we may incur increased costs relative to our current expectations. profitability, or we may incur increased costs relative to our current expectations. Our customer, employee and vendor relationships could be negatively affected if we fail to maintain our corporate culture and Our customer, employee and vendor relationships could be negatively affected if we fail to maintain our corporate culture and We have a well-recognized culture and reputation that consumers may associate with a high level of integrity, customer service and quality We have a well-recognized culture and reputation that consumers may associate with a high level of integrity, customer service and quality merchandise, and it is one of the reasons customers shop with us and employees choose us as a place of employment. Any significant merchandise, and it is one of the reasons customers shop with us and employees choose us as a place of employment. Any significant damage to our reputation, including damages arising from factors outside our control or on social media, could diminish customer trust, damage to our reputation, including damages arising from factors outside our control or on social media, could diminish customer trust, weaken our vendor relationships, reduce employee morale and productivity and lead to difficulties in recruiting and retaining qualified weaken our vendor relationships, reduce employee morale and productivity and lead to difficulties in recruiting and retaining qualified employees. Additionally, management may not accurately assess the impact of significant legislative changes, including those that relate to employees. Additionally, management may not accurately assess the impact of significant legislative changes, including those that relate to privacy, employment matters and health care, impacting our relationship with our customers or our workforce and adversely affecting our privacy, employment matters and health care, impacting our relationship with our customers or our workforce and adversely affecting our reputation. reputation. sales and operations. sales and operations. If we do not effectively design and implement our strategic and business planning processes to attract, retain, train and develop If we do not effectively design and implement our strategic and business planning processes to attract, retain, train and develop talent and future leaders, our business may suffer. talent and future leaders, our business may suffer. We rely on the experience of our senior management, who have specific knowledge relating to us and our industry that is difficult to replace, We rely on the experience of our senior management, who have specific knowledge relating to us and our industry that is difficult to replace, and the talents of our workforce to execute our business strategies and objectives. We have succession plans in place and our Board of and the talents of our workforce to execute our business strategies and objectives. We have succession plans in place and our Board of Directors reviews these succession plans. If our succession plans do not adequately cover significant and unanticipated turnover, the loss of Directors reviews these succession plans. If our succession plans do not adequately cover significant and unanticipated turnover, the loss of the services of any of these individuals, or any resulting negative perceptions of our business, could damage our reputation and our the services of any of these individuals, or any resulting negative perceptions of our business, could damage our reputation and our business. business. Our program agreement with TD could adversely impact our business. Our program agreement with TD could adversely impact our business. The program agreement with TD was consummated on terms that allow us to maintain customer-facing activities while TD provides The program agreement with TD was consummated on terms that allow us to maintain customer-facing activities while TD provides Nordstrom-branded payment methods and payment processing services. If we fail to meet certain service levels, TD has the right to assume Nordstrom-branded payment methods and payment processing services. If we fail to meet certain service levels, TD has the right to assume certain individual servicing functions including managing accounts and collection activities. If we lose control of such activities and functions, certain individual servicing functions including managing accounts and collection activities. If we lose control of such activities and functions, if we do not successfully respond to potential risks and appropriately manage potential costs associated with the program agreement with if we do not successfully respond to potential risks and appropriately manage potential costs associated with the program agreement with TD, or if these transactions negatively impact the customer service associated with our cards, resulting in harm to our business reputation TD, or if these transactions negatively impact the customer service associated with our cards, resulting in harm to our business reputation and competitive position, our operations, cash flows and returns to shareholders could be adversely affected. If TD became unwilling or and competitive position, our operations, cash flows and returns to shareholders could be adversely affected. If TD became unwilling or unable to provide these services or if there are changes to the risk management policies implemented under our program agreement with unable to provide these services or if there are changes to the risk management policies implemented under our program agreement with TD, our results may be negatively impacted. If we lose control over certain servicing functions and TD is unable to successfully manage TD, our results may be negatively impacted. If we lose control over certain servicing functions and TD is unable to successfully manage accounts and collection activities, it may heighten the risk of credit losses. accounts and collection activities, it may heighten the risk of credit losses. 10 10 Nordstrom, Inc. and subsidiaries 11 Nordstrom, Inc. and subsidiaries 11 Our customer relationships and sales may be negatively impacted if we do not anticipate and respond to consumer preferences Our customer relationships and sales may be negatively impacted if we do not anticipate and respond to consumer preferences and fashion trends or manage inventory levels appropriately. and fashion trends or manage inventory levels appropriately. Our ability to predict or respond to constantly changing fashion trends, consumer preferences and spending patterns significantly impacts our Our ability to predict or respond to constantly changing fashion trends, consumer preferences and spending patterns significantly impacts our sales and operating results. If we do not identify and respond to emerging trends in consumer spending and preferences quickly enough, we sales and operating results. If we do not identify and respond to emerging trends in consumer spending and preferences quickly enough, we may harm our ability to retain our existing customers or attract new customers. Ensuring we optimize our inventory and improve the planning may harm our ability to retain our existing customers or attract new customers. Ensuring we optimize our inventory and improve the planning and management of inventory through use of data and analytics is critical to serving the customer, driving growth and maximizing profitability. and management of inventory through use of data and analytics is critical to serving the customer, driving growth and maximizing profitability. If we purchase too much inventory, we may be forced to sell our merchandise at lower average margins, which could harm our business. If we purchase too much inventory, we may be forced to sell our merchandise at lower average margins, which could harm our business. Conversely, if we fail to purchase enough merchandise, we may lose opportunities for additional sales and potentially harm relationships with Conversely, if we fail to purchase enough merchandise, we may lose opportunities for additional sales and potentially harm relationships with our customers. our customers. The investment in existing and new locations, including our Nordstrom Men’s Store NYC and Nordstrom NYC and Supply Chain The investment in existing and new locations, including our Nordstrom Men’s Store NYC and Nordstrom NYC and Supply Chain Network facilities, may not achieve our expected returns. Network facilities, may not achieve our expected returns. The locations of our existing stores, planned store openings and Supply Chain Network facilities are assessed based upon desirability, The locations of our existing stores, planned store openings and Supply Chain Network facilities are assessed based upon desirability, demographics and retail environment. This involves certain risks, including properly balancing our capital investments between new stores, demographics and retail environment. This involves certain risks, including properly balancing our capital investments between new stores, relocations, remodels, fulfillment capabilities, technology and digital channels, assessing the suitability of locations, especially in new relocations, remodels, fulfillment capabilities, technology and digital channels, assessing the suitability of locations, especially in new domestic and international markets, and constructing, furnishing and supplying a store or facility in a timely and cost-effective manner, which domestic and international markets, and constructing, furnishing and supplying a store or facility in a timely and cost-effective manner, which may be affected by the actions of third parties, including but not limited to private entities and local, state or federal regulatory agencies. In may be affected by the actions of third parties, including but not limited to private entities and local, state or federal regulatory agencies. In particular, we opened our Nordstrom Men’s Store NYC in April 2018 and plan to open Nordstrom NYC in October 2019. particular, we opened our Nordstrom Men’s Store NYC in April 2018 and plan to open Nordstrom NYC in October 2019. We open our stores in the Spring and Fall, and a delay in a store opening could negatively impact sales and profitability. Sales at our stores We open our stores in the Spring and Fall, and a delay in a store opening could negatively impact sales and profitability. Sales at our stores may not meet projections, particularly in light of the changing trends between digital and brick-and-mortar shopping channels, which could may not meet projections, particularly in light of the changing trends between digital and brick-and-mortar shopping channels, which could adversely affect our return on investment. As we enter new domestic and international markets, such as Manhattan and Canada, our efforts adversely affect our return on investment. As we enter new domestic and international markets, such as Manhattan and Canada, our efforts will require additional management attention and resources and may distract us from executing our core operations. If we do not select will require additional management attention and resources and may distract us from executing our core operations. If we do not select effective locations for our Supply Chain Network facilities, we could incur significantly higher costs and shipping times that do not meet effective locations for our Supply Chain Network facilities, we could incur significantly higher costs and shipping times that do not meet customer expectations, which in turn could have a material adverse effect on our business. customer expectations, which in turn could have a material adverse effect on our business. Even if we take appropriate measures to safeguard our information, network and environment from security breaches, our Even if we take appropriate measures to safeguard our information, network and environment from security breaches, our customers, employees and business could still be exposed to risk. customers, employees and business could still be exposed to risk. Nordstrom, our subsidiaries and third-party providers access, collect, store and transmit customers’ and employees’ sensitive, confidential or Nordstrom, our subsidiaries and third-party providers access, collect, store and transmit customers’ and employees’ sensitive, confidential or personal data or information, consumer preferences and credit card information that is subject to privacy and security laws and regulations, personal data or information, consumer preferences and credit card information that is subject to privacy and security laws and regulations, as well as our financial and strategic data. Security breaches of this information may be the result of intentional or inadvertent activities by as well as our financial and strategic data. Security breaches of this information may be the result of intentional or inadvertent activities by our employees, contractors or by third-party providers that may result in the unauthorized release of customer or employee personal or our employees, contractors or by third-party providers that may result in the unauthorized release of customer or employee personal or confidential information. In addition, the regulatory environment surrounding information security, cybersecurity and privacy is increasingly confidential information. In addition, the regulatory environment surrounding information security, cybersecurity and privacy is increasingly demanding, with new and constantly changing requirements imposed by local, state, federal and foreign governments. demanding, with new and constantly changing requirements imposed by local, state, federal and foreign governments. Worldwide regulatory authorities are considering and have approved various legislative proposals concerning privacy and data protection, Worldwide regulatory authorities are considering and have approved various legislative proposals concerning privacy and data protection, which continue to evolve and apply to our business. For example, following the European Union’s adoption of the General Data Protection which continue to evolve and apply to our business. For example, following the European Union’s adoption of the General Data Protection Regulation, a number of jurisdictions where we do business have enacted or are considering new privacy and data protection laws. Regulation, a number of jurisdictions where we do business have enacted or are considering new privacy and data protection laws. Complying with these changing laws may cause us to incur substantial costs, which could have an adverse effect on our business and Complying with these changing laws may cause us to incur substantial costs, which could have an adverse effect on our business and results of operations. Further, failure to comply with existing or new laws may result in significant penalties or orders to stop the alleged results of operations. Further, failure to comply with existing or new laws may result in significant penalties or orders to stop the alleged noncompliant activity. noncompliant activity. We have taken measures to help prevent a breach of our information and comply with cybersecurity requirements by implementing We have taken measures to help prevent a breach of our information and comply with cybersecurity requirements by implementing safeguards and procedures designed to protect the security, confidentiality and access of such information. In addition, where possible, we safeguards and procedures designed to protect the security, confidentiality and access of such information. In addition, where possible, we require our third-party providers to implement administrative, physical and technical safeguards and procedures to protect the security, require our third-party providers to implement administrative, physical and technical safeguards and procedures to protect the security, confidentiality and availability of our information. We have suffered breaches of our cybersecurity in the past and are at risk for such confidentiality and availability of our information. We have suffered breaches of our cybersecurity in the past and are at risk for such breaches in the future. Any measures we or our third-party providers have implemented to prevent intentional or inadvertent information breaches in the future. Any measures we or our third-party providers have implemented to prevent intentional or inadvertent information security breaches may not be completely effective and may nevertheless result in the unauthorized release of customer, employee or security breaches may not be completely effective and may nevertheless result in the unauthorized release of customer, employee or Company confidential information. Concerns about our practices with regard to the collection, use, retention, security or disclosure of Company confidential information. Concerns about our practices with regard to the collection, use, retention, security or disclosure of personal information or other privacy-related matters, even if unfounded, could damage our reputation and adversely affect our operating personal information or other privacy-related matters, even if unfounded, could damage our reputation and adversely affect our operating Security breaches and cyber incidents and their remediation, whether at Nordstrom, our third-party providers or other retailers, could expose Security breaches and cyber incidents and their remediation, whether at Nordstrom, our third-party providers or other retailers, could expose us to a risk of loss or misappropriation of personal or confidential information, litigation, investigation, regulatory enforcement action, fines, us to a risk of loss or misappropriation of personal or confidential information, litigation, investigation, regulatory enforcement action, fines, information technology system failures or network disruptions, potential liability, reputation damage and loss of customers’, employees’ or information technology system failures or network disruptions, potential liability, reputation damage and loss of customers’, employees’ or third-party providers’ trust and business, any of which could adversely impact our reputation, competitiveness and financial performance. In third-party providers’ trust and business, any of which could adversely impact our reputation, competitiveness and financial performance. In the event of a significant security breach or cyberattack, we maintain insurance that may mitigate damages such as financial losses and the event of a significant security breach or cyberattack, we maintain insurance that may mitigate damages such as financial losses and remediation costs. Other impacts include higher insurance deductibles, increased insurance premiums, and increased cyber-protection costs, remediation costs. Other impacts include higher insurance deductibles, increased insurance premiums, and increased cyber-protection costs, which may include the costs associated with making organizational changes, deploying additional personnel and protection technologies, which may include the costs associated with making organizational changes, deploying additional personnel and protection technologies, training employees and engaging third party experts and consultants. training employees and engaging third party experts and consultants. results. results. 10 10 Our business may be impacted by information technology system failures or network disruptions. Our business may be impacted by information technology system failures or network disruptions. Our ability to transact with customers and operate our business depends on the efficient operation of various information systems, including Our ability to transact with customers and operate our business depends on the efficient operation of various information systems, including data centers, hardware, software and applications, to manage certain aspects of our Company, including store and online transactions, data centers, hardware, software and applications, to manage certain aspects of our Company, including store and online transactions, logistics and communication, inventory and reporting systems. We seek to build quality systems or select reputable system vendors and we logistics and communication, inventory and reporting systems. We seek to build quality systems or select reputable system vendors and we implement procedures intended to enable us to protect our systems when we modify them. We test our systems to expose and address implement procedures intended to enable us to protect our systems when we modify them. We test our systems to expose and address vulnerabilities, and we train our employees regarding practices to protect and maintain the safety of our systems. vulnerabilities, and we train our employees regarding practices to protect and maintain the safety of our systems. There are inherent risks associated with modifying or replacing systems, and with new or changed relationships, including accurately There are inherent risks associated with modifying or replacing systems, and with new or changed relationships, including accurately capturing and maintaining data, realizing the expected benefit of the change and managing the potential disruption of the operation of the capturing and maintaining data, realizing the expected benefit of the change and managing the potential disruption of the operation of the systems as the changes are implemented. Potential issues associated with implementing technology initiatives and the time and resources systems as the changes are implemented. Potential issues associated with implementing technology initiatives and the time and resources required to optimize the benefits of new elements of our systems and infrastructure could reduce the efficiency of our operations in the short required to optimize the benefits of new elements of our systems and infrastructure could reduce the efficiency of our operations in the short term. term. If we encounter an interruption or deterioration in critical systems or processes or experience the loss of critical data, which may result from If we encounter an interruption or deterioration in critical systems or processes or experience the loss of critical data, which may result from security or cybersecurity threats or attacks, natural disasters, accidents, power disruptions, telecommunications failures, acts of terrorism or security or cybersecurity threats or attacks, natural disasters, accidents, power disruptions, telecommunications failures, acts of terrorism or war, computer viruses, physical or electronic break-ins or third-party or other disruptions, our business could be harmed or our digital activity war, computer viruses, physical or electronic break-ins or third-party or other disruptions, our business could be harmed or our digital activity may decrease because it is more difficult to use. Depending on the severity of the failure, our disaster recovery plans may be inadequate or may decrease because it is more difficult to use. Depending on the severity of the failure, our disaster recovery plans may be inadequate or ineffective. These events could also damage our reputation, result in loss of sales and be expensive to remedy. ineffective. These events could also damage our reputation, result in loss of sales and be expensive to remedy. Improvements to our merchandise buying and fulfillment processes and systems could adversely affect our business if not Improvements to our merchandise buying and fulfillment processes and systems could adversely affect our business if not successfully executed. successfully executed. We are making investments to improve our merchandise planning, procurement, allocation and fulfillment capabilities through changes in We are making investments to improve our merchandise planning, procurement, allocation and fulfillment capabilities through changes in personnel, processes, location logistics and technology over a period of several years. If we encounter challenges associated with change personnel, processes, location logistics and technology over a period of several years. If we encounter challenges associated with change management, the ability to hire and retain key personnel involved in these efforts, implementation of associated information technology or management, the ability to hire and retain key personnel involved in these efforts, implementation of associated information technology or adoption of new processes, features or capabilities, our ability to continue to successfully execute our strategy or evolve our strategy with adoption of new processes, features or capabilities, our ability to continue to successfully execute our strategy or evolve our strategy with changes in the retail environment could be adversely affected. As a result, we may not derive the expected benefits to our sales and changes in the retail environment could be adversely affected. As a result, we may not derive the expected benefits to our sales and profitability, or we may incur increased costs relative to our current expectations. profitability, or we may incur increased costs relative to our current expectations. Our customer, employee and vendor relationships could be negatively affected if we fail to maintain our corporate culture and Our customer, employee and vendor relationships could be negatively affected if we fail to maintain our corporate culture and reputation. reputation. We have a well-recognized culture and reputation that consumers may associate with a high level of integrity, customer service and quality We have a well-recognized culture and reputation that consumers may associate with a high level of integrity, customer service and quality merchandise, and it is one of the reasons customers shop with us and employees choose us as a place of employment. Any significant merchandise, and it is one of the reasons customers shop with us and employees choose us as a place of employment. Any significant damage to our reputation, including damages arising from factors outside our control or on social media, could diminish customer trust, damage to our reputation, including damages arising from factors outside our control or on social media, could diminish customer trust, weaken our vendor relationships, reduce employee morale and productivity and lead to difficulties in recruiting and retaining qualified weaken our vendor relationships, reduce employee morale and productivity and lead to difficulties in recruiting and retaining qualified employees. Additionally, management may not accurately assess the impact of significant legislative changes, including those that relate to employees. Additionally, management may not accurately assess the impact of significant legislative changes, including those that relate to privacy, employment matters and health care, impacting our relationship with our customers or our workforce and adversely affecting our privacy, employment matters and health care, impacting our relationship with our customers or our workforce and adversely affecting our sales and operations. sales and operations. If we do not effectively design and implement our strategic and business planning processes to attract, retain, train and develop If we do not effectively design and implement our strategic and business planning processes to attract, retain, train and develop talent and future leaders, our business may suffer. talent and future leaders, our business may suffer. We rely on the experience of our senior management, who have specific knowledge relating to us and our industry that is difficult to replace, We rely on the experience of our senior management, who have specific knowledge relating to us and our industry that is difficult to replace, and the talents of our workforce to execute our business strategies and objectives. We have succession plans in place and our Board of and the talents of our workforce to execute our business strategies and objectives. We have succession plans in place and our Board of Directors reviews these succession plans. If our succession plans do not adequately cover significant and unanticipated turnover, the loss of Directors reviews these succession plans. If our succession plans do not adequately cover significant and unanticipated turnover, the loss of the services of any of these individuals, or any resulting negative perceptions of our business, could damage our reputation and our the services of any of these individuals, or any resulting negative perceptions of our business, could damage our reputation and our business. business. Our program agreement with TD could adversely impact our business. Our program agreement with TD could adversely impact our business. The program agreement with TD was consummated on terms that allow us to maintain customer-facing activities while TD provides The program agreement with TD was consummated on terms that allow us to maintain customer-facing activities while TD provides Nordstrom-branded payment methods and payment processing services. If we fail to meet certain service levels, TD has the right to assume Nordstrom-branded payment methods and payment processing services. If we fail to meet certain service levels, TD has the right to assume certain individual servicing functions including managing accounts and collection activities. If we lose control of such activities and functions, certain individual servicing functions including managing accounts and collection activities. If we lose control of such activities and functions, if we do not successfully respond to potential risks and appropriately manage potential costs associated with the program agreement with if we do not successfully respond to potential risks and appropriately manage potential costs associated with the program agreement with TD, or if these transactions negatively impact the customer service associated with our cards, resulting in harm to our business reputation TD, or if these transactions negatively impact the customer service associated with our cards, resulting in harm to our business reputation and competitive position, our operations, cash flows and returns to shareholders could be adversely affected. If TD became unwilling or and competitive position, our operations, cash flows and returns to shareholders could be adversely affected. If TD became unwilling or unable to provide these services or if there are changes to the risk management policies implemented under our program agreement with unable to provide these services or if there are changes to the risk management policies implemented under our program agreement with TD, our results may be negatively impacted. If we lose control over certain servicing functions and TD is unable to successfully manage TD, our results may be negatively impacted. If we lose control over certain servicing functions and TD is unable to successfully manage accounts and collection activities, it may heighten the risk of credit losses. accounts and collection activities, it may heighten the risk of credit losses. Nordstrom, Inc. and subsidiaries 11 Nordstrom, Inc. and subsidiaries 11 Ownership and leasing real estate exposes us to possible liabilities and losses. Ownership and leasing real estate exposes us to possible liabilities and losses. We own or lease the land, buildings and equipment for all of our stores and Supply Chain Network facilities and are therefore subject to all of We own or lease the land, buildings and equipment for all of our stores and Supply Chain Network facilities and are therefore subject to all of the risks associated with owning and leasing real estate. In particular, the value of the assets could decrease, their operating costs could the risks associated with owning and leasing real estate. In particular, the value of the assets could decrease, their operating costs could increase, or a store or facility may not be opened as planned due to changes in the real estate market, demographic trends, site competition, increase, or a store or facility may not be opened as planned due to changes in the real estate market, demographic trends, site competition, dependence on third-party performance or overall economic environment. Additionally, we are potentially subject to liability for environmental dependence on third-party performance or overall economic environment. Additionally, we are potentially subject to liability for environmental conditions, exit costs associated with disposal of a store and commitments to pay base rent for the entire lease term or operate a store for conditions, exit costs associated with disposal of a store and commitments to pay base rent for the entire lease term or operate a store for the duration of an operating covenant. the duration of an operating covenant. Investment and partnerships in new business strategies and acquisitions could disrupt our core business. Investment and partnerships in new business strategies and acquisitions could disrupt our core business. We have invested in or are pursuing strategic growth opportunities, which may include acquisitions of, or investments in, other businesses, We have invested in or are pursuing strategic growth opportunities, which may include acquisitions of, or investments in, other businesses, as well as new technologies or other investments to provide a superior customer shopping experience in our stores and digital channels. as well as new technologies or other investments to provide a superior customer shopping experience in our stores and digital channels. Additionally, our business model will continue to rely more on partnerships with third parties for certain strategic initiatives and technologies. If Additionally, our business model will continue to rely more on partnerships with third parties for certain strategic initiatives and technologies. If these investments, acquisitions or partnerships do not perform as expected or create operational difficulties, we may record impairment these investments, acquisitions or partnerships do not perform as expected or create operational difficulties, we may record impairment charges. If we do not realize our anticipated return on investments, our profitability and growth could be adversely affected. charges. If we do not realize our anticipated return on investments, our profitability and growth could be adversely affected. If we fail to appropriately manage our capital, we may negatively impact our operations and shareholder return. If we fail to appropriately manage our capital, we may negatively impact our operations and shareholder return. We utilize working capital to finance our operations, make capital expenditures and acquisitions, manage our debt levels and return value to We utilize working capital to finance our operations, make capital expenditures and acquisitions, manage our debt levels and return value to our shareholders through dividends and share repurchases. Changes in the credit and capital markets, including market disruptions, limited our shareholders through dividends and share repurchases. Changes in the credit and capital markets, including market disruptions, limited liquidity and interest rate fluctuations, may increase the cost of financing or restrict access to a potential source of liquidity. A deterioration in liquidity and interest rate fluctuations, may increase the cost of financing or restrict access to a potential source of liquidity. A deterioration in our capital structure or the quality and stability of our earnings could result in noncompliance with our debt covenants or a downgrade of our our capital structure or the quality and stability of our earnings could result in noncompliance with our debt covenants or a downgrade of our credit rating, constraining the financing available to our Company. If our access to financing is restricted or our borrowing costs increase, our credit rating, constraining the financing available to our Company. If our access to financing is restricted or our borrowing costs increase, our operations and financial condition could be adversely impacted. Further, if we do not properly allocate our capital to maximize returns, our operations and financial condition could be adversely impacted. Further, if we do not properly allocate our capital to maximize returns, our operations, cash flows and returns to shareholders could be adversely affected. operations, cash flows and returns to shareholders could be adversely affected. The concentration of stock ownership in a small number of our shareholders could limit our shareholders’ ability to influence The concentration of stock ownership in a small number of our shareholders could limit our shareholders’ ability to influence corporate matters. corporate matters. We have regularly reported in our annual proxy statements the holdings of members of the Nordstrom family, including Bruce A. Nordstrom, We have regularly reported in our annual proxy statements the holdings of members of the Nordstrom family, including Bruce A. Nordstrom, our former Co-President and Chairman of the Board, his sister Anne E. Gittinger and members of the Nordstrom family within our Executive our former Co-President and Chairman of the Board, his sister Anne E. Gittinger and members of the Nordstrom family within our Executive Team. According to the Schedule 13D/A filed with the SEC on February 4, 2019, these individuals beneficially owned an aggregate of Team. According to the Schedule 13D/A filed with the SEC on February 4, 2019, these individuals beneficially owned an aggregate of approximately 31% of our common stock. As a result, either individually or acting together, they may be able to exercise considerable approximately 31% of our common stock. As a result, either individually or acting together, they may be able to exercise considerable influence over matters requiring shareholder approval. In addition, as reported in our periodic filings, our Board of Directors has from time to influence over matters requiring shareholder approval. In addition, as reported in our periodic filings, our Board of Directors has from time to time authorized share repurchases. While these share repurchases may be offset in part by share issuances under our equity incentive time authorized share repurchases. While these share repurchases may be offset in part by share issuances under our equity incentive plans and as consideration for acquisitions, the repurchases may nevertheless have the effect of increasing the overall percentage plans and as consideration for acquisitions, the repurchases may nevertheless have the effect of increasing the overall percentage ownership held by these shareholders. The corporate law of the State of Washington, where the Company is incorporated, provides that ownership held by these shareholders. The corporate law of the State of Washington, where the Company is incorporated, provides that approval of a merger or similar significant corporate transaction requires the affirmative vote of two-thirds of a company’s outstanding approval of a merger or similar significant corporate transaction requires the affirmative vote of two-thirds of a company’s outstanding shares. The beneficial ownership of these shareholders may have the effect of discouraging offers to acquire us, delay or otherwise prevent shares. The beneficial ownership of these shareholders may have the effect of discouraging offers to acquire us, delay or otherwise prevent a significant corporate transaction because the consummation of any such transaction would likely require the approval of these a significant corporate transaction because the consummation of any such transaction would likely require the approval of these shareholders. As a result, the market price of our common stock could be affected. shareholders. As a result, the market price of our common stock could be affected. RISKS DUE TO ECONOMIC AND EXTERNAL MARKET FACTORS RISKS DUE TO ECONOMIC AND EXTERNAL MARKET FACTORS Our revenues and operating results are affected by the seasonal nature of our business and cyclical trends in consumer spending. Our revenues and operating results are affected by the seasonal nature of our business and cyclical trends in consumer spending. Our business, like that of other retailers, is subject to seasonal fluctuations and cyclical trends in consumer spending. Due to our Anniversary Our business, like that of other retailers, is subject to seasonal fluctuations and cyclical trends in consumer spending. Due to our Anniversary Sale in July and the holidays in the fourth quarter, our sales are typically higher in the second and fourth quarters than in the first and third Sale in July and the holidays in the fourth quarter, our sales are typically higher in the second and fourth quarters than in the first and third quarters of the fiscal year. Any factor that negatively impacts these selling seasons could have an adverse effect on our results of operations quarters of the fiscal year. Any factor that negatively impacts these selling seasons could have an adverse effect on our results of operations for the entire year. To provide shareholders a better understanding of management’s expectations surrounding results, we provide public for the entire year. To provide shareholders a better understanding of management’s expectations surrounding results, we provide public guidance on our expected operating and financial results for future periods comprised of forward-looking statements subject to certain risks guidance on our expected operating and financial results for future periods comprised of forward-looking statements subject to certain risks and uncertainties. and uncertainties. A downturn in economic conditions and other external market factors could have a significant adverse effect on our business and A downturn in economic conditions and other external market factors could have a significant adverse effect on our business and stock price. stock price. During economic downturns, fewer customers may shop for the high-quality items in our stores and on our websites, as these products may During economic downturns, fewer customers may shop for the high-quality items in our stores and on our websites, as these products may be seen as discretionary, and those who do shop may limit the amount of their purchases. This reduced demand may lead to lower sales, be seen as discretionary, and those who do shop may limit the amount of their purchases. This reduced demand may lead to lower sales, higher markdowns and an overly promotional environment or increased marketing and promotional spending. higher markdowns and an overly promotional environment or increased marketing and promotional spending. Additionally, factors such as results differing from guidance, changes in sales and operating income in the peak seasons, changes in our Additionally, factors such as results differing from guidance, changes in sales and operating income in the peak seasons, changes in our market valuations, performance results for the general retail industry, announcements by us or our industry peers or changes in analysts’ market valuations, performance results for the general retail industry, announcements by us or our industry peers or changes in analysts’ recommendations may cause volatility in the price of our common stock and our shareholder returns. recommendations may cause volatility in the price of our common stock and our shareholder returns. increased costs. increased costs. Our stores located in shopping centers may be adversely affected by any declines in consumer traffic of shopping centers. Our stores located in shopping centers may be adversely affected by any declines in consumer traffic of shopping centers. The majority of our stores are located within shopping centers and benefit from the abilities that we and other anchor tenants have to The majority of our stores are located within shopping centers and benefit from the abilities that we and other anchor tenants have to generate consumer traffic. A substantial decline in shopping center traffic, the development of new shopping centers, the lack of availability of generate consumer traffic. A substantial decline in shopping center traffic, the development of new shopping centers, the lack of availability of favorable locations within existing or new shopping centers, the success of individual shopping centers and the success of other anchor favorable locations within existing or new shopping centers, the success of individual shopping centers and the success of other anchor tenants may negatively impact our ability to maintain or grow our sales in existing stores, as well as our ability to open new stores, which tenants may negatively impact our ability to maintain or grow our sales in existing stores, as well as our ability to open new stores, which could have an adverse effect on our financial condition or results of operations. could have an adverse effect on our financial condition or results of operations. Our business depends on third parties for the production, supply or delivery of goods, and a disruption could result in lost sales or Our business depends on third parties for the production, supply or delivery of goods, and a disruption could result in lost sales or Timely receipts of quality merchandise from third parties is critical to our business. Our process to identify qualified vendors and access Timely receipts of quality merchandise from third parties is critical to our business. Our process to identify qualified vendors and access quality products in an efficient manner on acceptable terms and cost can be complex. Violations of law with respect to quality and safety by quality products in an efficient manner on acceptable terms and cost can be complex. Violations of law with respect to quality and safety by our importers, manufacturers or distributors could result in delays in shipments and receipt of goods or damage our reputation, resulting in our importers, manufacturers or distributors could result in delays in shipments and receipt of goods or damage our reputation, resulting in lost sales. These vendors may experience difficulties due to economic, political or environmental conditions or the countries in which lost sales. These vendors may experience difficulties due to economic, political or environmental conditions or the countries in which merchandise is manufactured could become subject to new trade restrictions, including increased customs restrictions, tariffs or quotas. merchandise is manufactured could become subject to new trade restrictions, including increased customs restrictions, tariffs or quotas. Additionally, changes in tax and trade policies that impact the retail industry, such as increased taxation on imported goods, could have a Additionally, changes in tax and trade policies that impact the retail industry, such as increased taxation on imported goods, could have a material adverse effect on our business, results of operations and liquidity. material adverse effect on our business, results of operations and liquidity. The results from our credit card operations could be adversely affected by changes in market conditions or laws. The results from our credit card operations could be adversely affected by changes in market conditions or laws. Revenues earned under our program agreement with TD are indirectly subject to economic and market conditions that are beyond our Revenues earned under our program agreement with TD are indirectly subject to economic and market conditions that are beyond our control, including, but not limited to, interest rates, consumer credit availability, demand for credit, consumer debt levels, payment patterns, control, including, but not limited to, interest rates, consumer credit availability, demand for credit, consumer debt levels, payment patterns, delinquency rates, employment trends, laws and other factors. Changes in these economic and market conditions could impair our revenues delinquency rates, employment trends, laws and other factors. Changes in these economic and market conditions could impair our revenues and profitability. and profitability. Our business and operations could be materially and adversely affected by supply chain disruptions, port disruptions, severe Our business and operations could be materially and adversely affected by supply chain disruptions, port disruptions, severe weather patterns, natural disasters, widespread pandemics and other natural or man-made disruptions. weather patterns, natural disasters, widespread pandemics and other natural or man-made disruptions. These disruptions could cause, among other things, a decrease in consumer spending that would negatively impact our sales, staffing These disruptions could cause, among other things, a decrease in consumer spending that would negatively impact our sales, staffing shortages in our stores, Supply Chain Network facilities or corporate offices, interruptions in the flow of merchandise to our stores, shortages in our stores, Supply Chain Network facilities or corporate offices, interruptions in the flow of merchandise to our stores, disruptions in the operations of our merchandise vendors or property developers, increased costs and a negative impact on our reputation disruptions in the operations of our merchandise vendors or property developers, increased costs and a negative impact on our reputation and long-term growth plans. We have a significant amount of our total sales, stores and square footage in the west coast of the United and long-term growth plans. We have a significant amount of our total sales, stores and square footage in the west coast of the United States, particularly in California, which increases our exposure to any market-disrupting conditions in this region. States, particularly in California, which increases our exposure to any market-disrupting conditions in this region. RISKS DUE TO LEGAL AND REGULATORY FACTORS RISKS DUE TO LEGAL AND REGULATORY FACTORS We are subject to certain laws, litigation, regulatory matters and ethical standards, and compliance or our failure to comply with or We are subject to certain laws, litigation, regulatory matters and ethical standards, and compliance or our failure to comply with or adequately address developments as they arise could adversely affect our reputation and operations. adequately address developments as they arise could adversely affect our reputation and operations. Our policies, procedures and practices and the technology we implement are designed to comply with applicable federal, state, local and Our policies, procedures and practices and the technology we implement are designed to comply with applicable federal, state, local and foreign laws, tariffs, rules and regulations, including those imposed by federal, state and local jurisdictions, the SEC, consumer protection foreign laws, tariffs, rules and regulations, including those imposed by federal, state and local jurisdictions, the SEC, consumer protection and other regulatory agencies, the marketplace, and foreign countries, as well as responsible business, social and environmental practices, and other regulatory agencies, the marketplace, and foreign countries, as well as responsible business, social and environmental practices, all of which may change from time to time. Compliance with laws and regulations and/or significant legislative changes may cause our all of which may change from time to time. Compliance with laws and regulations and/or significant legislative changes may cause our business to be adversely impacted, or even limit or restrict the activities of our business. In addition, if we fail to comply with applicable laws business to be adversely impacted, or even limit or restrict the activities of our business. In addition, if we fail to comply with applicable laws and regulations or implement responsible business, social, environmental and supply chain practices, we could be subject to damage to our and regulations or implement responsible business, social, environmental and supply chain practices, we could be subject to damage to our reputation, class action lawsuits, regulatory investigations, legal and settlement costs, charges and payments, civil and criminal liability, reputation, class action lawsuits, regulatory investigations, legal and settlement costs, charges and payments, civil and criminal liability, increased cost of regulatory compliance, losing our ability to accept credit and debit card payments from our customers, restatements of our increased cost of regulatory compliance, losing our ability to accept credit and debit card payments from our customers, restatements of our financial statements, disruption of our business and loss of customers. New and emerging privacy and data protection laws may increase financial statements, disruption of our business and loss of customers. New and emerging privacy and data protection laws may increase compliance expenses and limit business opportunities and strategic initiatives, including customer engagement. Any required changes to our compliance expenses and limit business opportunities and strategic initiatives, including customer engagement. Any required changes to our employment practices could result in the loss of employees, reduced sales, increased employment costs, low employee morale and harm to employment practices could result in the loss of employees, reduced sales, increased employment costs, low employee morale and harm to our business and results of operations. In addition, political and economic factors could lead to unfavorable changes in federal, state and our business and results of operations. In addition, political and economic factors could lead to unfavorable changes in federal, state and foreign tax laws, which may affect our tax assets or liabilities and adversely affect our results of operations. We are also regularly involved in foreign tax laws, which may affect our tax assets or liabilities and adversely affect our results of operations. We are also regularly involved in various litigation matters that arise in the ordinary course of business. Litigation or regulatory developments could adversely affect our various litigation matters that arise in the ordinary course of business. Litigation or regulatory developments could adversely affect our business and financial condition. business and financial condition. Changes to accounting rules and regulations could affect our financial results or financial condition. Changes to accounting rules and regulations could affect our financial results or financial condition. Accounting principles and related pronouncements, implementation guidelines and interpretations with regard to a wide variety of accounting Accounting principles and related pronouncements, implementation guidelines and interpretations with regard to a wide variety of accounting matters that are relevant to our business, including, but not limited to, revenue recognition, merchandise inventories, leasing, impairment of matters that are relevant to our business, including, but not limited to, revenue recognition, merchandise inventories, leasing, impairment of long-lived assets and tax matters are highly complex and involve subjective assumptions, estimates and judgments. Changes in these rules long-lived assets and tax matters are highly complex and involve subjective assumptions, estimates and judgments. Changes in these rules and regulations, changes in our interpretation of the rules or regulations or changes in underlying assumptions, estimates or judgments could and regulations, changes in our interpretation of the rules or regulations or changes in underlying assumptions, estimates or judgments could adversely affect our financial performance or financial position. adversely affect our financial performance or financial position. 12 12 Nordstrom, Inc. and subsidiaries 13 Nordstrom, Inc. and subsidiaries 13 Ownership and leasing real estate exposes us to possible liabilities and losses. Ownership and leasing real estate exposes us to possible liabilities and losses. We own or lease the land, buildings and equipment for all of our stores and Supply Chain Network facilities and are therefore subject to all of We own or lease the land, buildings and equipment for all of our stores and Supply Chain Network facilities and are therefore subject to all of the risks associated with owning and leasing real estate. In particular, the value of the assets could decrease, their operating costs could the risks associated with owning and leasing real estate. In particular, the value of the assets could decrease, their operating costs could increase, or a store or facility may not be opened as planned due to changes in the real estate market, demographic trends, site competition, increase, or a store or facility may not be opened as planned due to changes in the real estate market, demographic trends, site competition, dependence on third-party performance or overall economic environment. Additionally, we are potentially subject to liability for environmental dependence on third-party performance or overall economic environment. Additionally, we are potentially subject to liability for environmental conditions, exit costs associated with disposal of a store and commitments to pay base rent for the entire lease term or operate a store for conditions, exit costs associated with disposal of a store and commitments to pay base rent for the entire lease term or operate a store for the duration of an operating covenant. the duration of an operating covenant. Investment and partnerships in new business strategies and acquisitions could disrupt our core business. Investment and partnerships in new business strategies and acquisitions could disrupt our core business. We have invested in or are pursuing strategic growth opportunities, which may include acquisitions of, or investments in, other businesses, We have invested in or are pursuing strategic growth opportunities, which may include acquisitions of, or investments in, other businesses, as well as new technologies or other investments to provide a superior customer shopping experience in our stores and digital channels. as well as new technologies or other investments to provide a superior customer shopping experience in our stores and digital channels. Additionally, our business model will continue to rely more on partnerships with third parties for certain strategic initiatives and technologies. If Additionally, our business model will continue to rely more on partnerships with third parties for certain strategic initiatives and technologies. If these investments, acquisitions or partnerships do not perform as expected or create operational difficulties, we may record impairment these investments, acquisitions or partnerships do not perform as expected or create operational difficulties, we may record impairment charges. If we do not realize our anticipated return on investments, our profitability and growth could be adversely affected. charges. If we do not realize our anticipated return on investments, our profitability and growth could be adversely affected. If we fail to appropriately manage our capital, we may negatively impact our operations and shareholder return. If we fail to appropriately manage our capital, we may negatively impact our operations and shareholder return. We utilize working capital to finance our operations, make capital expenditures and acquisitions, manage our debt levels and return value to We utilize working capital to finance our operations, make capital expenditures and acquisitions, manage our debt levels and return value to our shareholders through dividends and share repurchases. Changes in the credit and capital markets, including market disruptions, limited our shareholders through dividends and share repurchases. Changes in the credit and capital markets, including market disruptions, limited liquidity and interest rate fluctuations, may increase the cost of financing or restrict access to a potential source of liquidity. A deterioration in liquidity and interest rate fluctuations, may increase the cost of financing or restrict access to a potential source of liquidity. A deterioration in our capital structure or the quality and stability of our earnings could result in noncompliance with our debt covenants or a downgrade of our our capital structure or the quality and stability of our earnings could result in noncompliance with our debt covenants or a downgrade of our credit rating, constraining the financing available to our Company. If our access to financing is restricted or our borrowing costs increase, our credit rating, constraining the financing available to our Company. If our access to financing is restricted or our borrowing costs increase, our operations and financial condition could be adversely impacted. Further, if we do not properly allocate our capital to maximize returns, our operations and financial condition could be adversely impacted. Further, if we do not properly allocate our capital to maximize returns, our operations, cash flows and returns to shareholders could be adversely affected. operations, cash flows and returns to shareholders could be adversely affected. The concentration of stock ownership in a small number of our shareholders could limit our shareholders’ ability to influence The concentration of stock ownership in a small number of our shareholders could limit our shareholders’ ability to influence We have regularly reported in our annual proxy statements the holdings of members of the Nordstrom family, including Bruce A. Nordstrom, We have regularly reported in our annual proxy statements the holdings of members of the Nordstrom family, including Bruce A. Nordstrom, our former Co-President and Chairman of the Board, his sister Anne E. Gittinger and members of the Nordstrom family within our Executive our former Co-President and Chairman of the Board, his sister Anne E. Gittinger and members of the Nordstrom family within our Executive Team. According to the Schedule 13D/A filed with the SEC on February 4, 2019, these individuals beneficially owned an aggregate of Team. According to the Schedule 13D/A filed with the SEC on February 4, 2019, these individuals beneficially owned an aggregate of approximately 31% of our common stock. As a result, either individually or acting together, they may be able to exercise considerable approximately 31% of our common stock. As a result, either individually or acting together, they may be able to exercise considerable influence over matters requiring shareholder approval. In addition, as reported in our periodic filings, our Board of Directors has from time to influence over matters requiring shareholder approval. In addition, as reported in our periodic filings, our Board of Directors has from time to time authorized share repurchases. While these share repurchases may be offset in part by share issuances under our equity incentive time authorized share repurchases. While these share repurchases may be offset in part by share issuances under our equity incentive plans and as consideration for acquisitions, the repurchases may nevertheless have the effect of increasing the overall percentage plans and as consideration for acquisitions, the repurchases may nevertheless have the effect of increasing the overall percentage ownership held by these shareholders. The corporate law of the State of Washington, where the Company is incorporated, provides that ownership held by these shareholders. The corporate law of the State of Washington, where the Company is incorporated, provides that approval of a merger or similar significant corporate transaction requires the affirmative vote of two-thirds of a company’s outstanding approval of a merger or similar significant corporate transaction requires the affirmative vote of two-thirds of a company’s outstanding shares. The beneficial ownership of these shareholders may have the effect of discouraging offers to acquire us, delay or otherwise prevent shares. The beneficial ownership of these shareholders may have the effect of discouraging offers to acquire us, delay or otherwise prevent a significant corporate transaction because the consummation of any such transaction would likely require the approval of these a significant corporate transaction because the consummation of any such transaction would likely require the approval of these shareholders. As a result, the market price of our common stock could be affected. shareholders. As a result, the market price of our common stock could be affected. corporate matters. corporate matters. RISKS DUE TO ECONOMIC AND EXTERNAL MARKET FACTORS RISKS DUE TO ECONOMIC AND EXTERNAL MARKET FACTORS Our revenues and operating results are affected by the seasonal nature of our business and cyclical trends in consumer spending. Our revenues and operating results are affected by the seasonal nature of our business and cyclical trends in consumer spending. Our business, like that of other retailers, is subject to seasonal fluctuations and cyclical trends in consumer spending. Due to our Anniversary Our business, like that of other retailers, is subject to seasonal fluctuations and cyclical trends in consumer spending. Due to our Anniversary Sale in July and the holidays in the fourth quarter, our sales are typically higher in the second and fourth quarters than in the first and third Sale in July and the holidays in the fourth quarter, our sales are typically higher in the second and fourth quarters than in the first and third quarters of the fiscal year. Any factor that negatively impacts these selling seasons could have an adverse effect on our results of operations quarters of the fiscal year. Any factor that negatively impacts these selling seasons could have an adverse effect on our results of operations for the entire year. To provide shareholders a better understanding of management’s expectations surrounding results, we provide public for the entire year. To provide shareholders a better understanding of management’s expectations surrounding results, we provide public guidance on our expected operating and financial results for future periods comprised of forward-looking statements subject to certain risks guidance on our expected operating and financial results for future periods comprised of forward-looking statements subject to certain risks and uncertainties. and uncertainties. stock price. stock price. A downturn in economic conditions and other external market factors could have a significant adverse effect on our business and A downturn in economic conditions and other external market factors could have a significant adverse effect on our business and During economic downturns, fewer customers may shop for the high-quality items in our stores and on our websites, as these products may During economic downturns, fewer customers may shop for the high-quality items in our stores and on our websites, as these products may be seen as discretionary, and those who do shop may limit the amount of their purchases. This reduced demand may lead to lower sales, be seen as discretionary, and those who do shop may limit the amount of their purchases. This reduced demand may lead to lower sales, higher markdowns and an overly promotional environment or increased marketing and promotional spending. higher markdowns and an overly promotional environment or increased marketing and promotional spending. Additionally, factors such as results differing from guidance, changes in sales and operating income in the peak seasons, changes in our Additionally, factors such as results differing from guidance, changes in sales and operating income in the peak seasons, changes in our market valuations, performance results for the general retail industry, announcements by us or our industry peers or changes in analysts’ market valuations, performance results for the general retail industry, announcements by us or our industry peers or changes in analysts’ recommendations may cause volatility in the price of our common stock and our shareholder returns. recommendations may cause volatility in the price of our common stock and our shareholder returns. Our stores located in shopping centers may be adversely affected by any declines in consumer traffic of shopping centers. Our stores located in shopping centers may be adversely affected by any declines in consumer traffic of shopping centers. The majority of our stores are located within shopping centers and benefit from the abilities that we and other anchor tenants have to The majority of our stores are located within shopping centers and benefit from the abilities that we and other anchor tenants have to generate consumer traffic. A substantial decline in shopping center traffic, the development of new shopping centers, the lack of availability of generate consumer traffic. A substantial decline in shopping center traffic, the development of new shopping centers, the lack of availability of favorable locations within existing or new shopping centers, the success of individual shopping centers and the success of other anchor favorable locations within existing or new shopping centers, the success of individual shopping centers and the success of other anchor tenants may negatively impact our ability to maintain or grow our sales in existing stores, as well as our ability to open new stores, which tenants may negatively impact our ability to maintain or grow our sales in existing stores, as well as our ability to open new stores, which could have an adverse effect on our financial condition or results of operations. could have an adverse effect on our financial condition or results of operations. Our business depends on third parties for the production, supply or delivery of goods, and a disruption could result in lost sales or Our business depends on third parties for the production, supply or delivery of goods, and a disruption could result in lost sales or increased costs. increased costs. Timely receipts of quality merchandise from third parties is critical to our business. Our process to identify qualified vendors and access Timely receipts of quality merchandise from third parties is critical to our business. Our process to identify qualified vendors and access quality products in an efficient manner on acceptable terms and cost can be complex. Violations of law with respect to quality and safety by quality products in an efficient manner on acceptable terms and cost can be complex. Violations of law with respect to quality and safety by our importers, manufacturers or distributors could result in delays in shipments and receipt of goods or damage our reputation, resulting in our importers, manufacturers or distributors could result in delays in shipments and receipt of goods or damage our reputation, resulting in lost sales. These vendors may experience difficulties due to economic, political or environmental conditions or the countries in which lost sales. These vendors may experience difficulties due to economic, political or environmental conditions or the countries in which merchandise is manufactured could become subject to new trade restrictions, including increased customs restrictions, tariffs or quotas. merchandise is manufactured could become subject to new trade restrictions, including increased customs restrictions, tariffs or quotas. Additionally, changes in tax and trade policies that impact the retail industry, such as increased taxation on imported goods, could have a Additionally, changes in tax and trade policies that impact the retail industry, such as increased taxation on imported goods, could have a material adverse effect on our business, results of operations and liquidity. material adverse effect on our business, results of operations and liquidity. The results from our credit card operations could be adversely affected by changes in market conditions or laws. The results from our credit card operations could be adversely affected by changes in market conditions or laws. Revenues earned under our program agreement with TD are indirectly subject to economic and market conditions that are beyond our Revenues earned under our program agreement with TD are indirectly subject to economic and market conditions that are beyond our control, including, but not limited to, interest rates, consumer credit availability, demand for credit, consumer debt levels, payment patterns, control, including, but not limited to, interest rates, consumer credit availability, demand for credit, consumer debt levels, payment patterns, delinquency rates, employment trends, laws and other factors. Changes in these economic and market conditions could impair our revenues delinquency rates, employment trends, laws and other factors. Changes in these economic and market conditions could impair our revenues and profitability. and profitability. Our business and operations could be materially and adversely affected by supply chain disruptions, port disruptions, severe Our business and operations could be materially and adversely affected by supply chain disruptions, port disruptions, severe weather patterns, natural disasters, widespread pandemics and other natural or man-made disruptions. weather patterns, natural disasters, widespread pandemics and other natural or man-made disruptions. These disruptions could cause, among other things, a decrease in consumer spending that would negatively impact our sales, staffing These disruptions could cause, among other things, a decrease in consumer spending that would negatively impact our sales, staffing shortages in our stores, Supply Chain Network facilities or corporate offices, interruptions in the flow of merchandise to our stores, shortages in our stores, Supply Chain Network facilities or corporate offices, interruptions in the flow of merchandise to our stores, disruptions in the operations of our merchandise vendors or property developers, increased costs and a negative impact on our reputation disruptions in the operations of our merchandise vendors or property developers, increased costs and a negative impact on our reputation and long-term growth plans. We have a significant amount of our total sales, stores and square footage in the west coast of the United and long-term growth plans. We have a significant amount of our total sales, stores and square footage in the west coast of the United States, particularly in California, which increases our exposure to any market-disrupting conditions in this region. States, particularly in California, which increases our exposure to any market-disrupting conditions in this region. RISKS DUE TO LEGAL AND REGULATORY FACTORS RISKS DUE TO LEGAL AND REGULATORY FACTORS We are subject to certain laws, litigation, regulatory matters and ethical standards, and compliance or our failure to comply with or We are subject to certain laws, litigation, regulatory matters and ethical standards, and compliance or our failure to comply with or adequately address developments as they arise could adversely affect our reputation and operations. adequately address developments as they arise could adversely affect our reputation and operations. Our policies, procedures and practices and the technology we implement are designed to comply with applicable federal, state, local and Our policies, procedures and practices and the technology we implement are designed to comply with applicable federal, state, local and foreign laws, tariffs, rules and regulations, including those imposed by federal, state and local jurisdictions, the SEC, consumer protection foreign laws, tariffs, rules and regulations, including those imposed by federal, state and local jurisdictions, the SEC, consumer protection and other regulatory agencies, the marketplace, and foreign countries, as well as responsible business, social and environmental practices, and other regulatory agencies, the marketplace, and foreign countries, as well as responsible business, social and environmental practices, all of which may change from time to time. Compliance with laws and regulations and/or significant legislative changes may cause our all of which may change from time to time. Compliance with laws and regulations and/or significant legislative changes may cause our business to be adversely impacted, or even limit or restrict the activities of our business. In addition, if we fail to comply with applicable laws business to be adversely impacted, or even limit or restrict the activities of our business. In addition, if we fail to comply with applicable laws and regulations or implement responsible business, social, environmental and supply chain practices, we could be subject to damage to our and regulations or implement responsible business, social, environmental and supply chain practices, we could be subject to damage to our reputation, class action lawsuits, regulatory investigations, legal and settlement costs, charges and payments, civil and criminal liability, reputation, class action lawsuits, regulatory investigations, legal and settlement costs, charges and payments, civil and criminal liability, increased cost of regulatory compliance, losing our ability to accept credit and debit card payments from our customers, restatements of our increased cost of regulatory compliance, losing our ability to accept credit and debit card payments from our customers, restatements of our financial statements, disruption of our business and loss of customers. New and emerging privacy and data protection laws may increase financial statements, disruption of our business and loss of customers. New and emerging privacy and data protection laws may increase compliance expenses and limit business opportunities and strategic initiatives, including customer engagement. Any required changes to our compliance expenses and limit business opportunities and strategic initiatives, including customer engagement. Any required changes to our employment practices could result in the loss of employees, reduced sales, increased employment costs, low employee morale and harm to employment practices could result in the loss of employees, reduced sales, increased employment costs, low employee morale and harm to our business and results of operations. In addition, political and economic factors could lead to unfavorable changes in federal, state and our business and results of operations. In addition, political and economic factors could lead to unfavorable changes in federal, state and foreign tax laws, which may affect our tax assets or liabilities and adversely affect our results of operations. We are also regularly involved in foreign tax laws, which may affect our tax assets or liabilities and adversely affect our results of operations. We are also regularly involved in various litigation matters that arise in the ordinary course of business. Litigation or regulatory developments could adversely affect our various litigation matters that arise in the ordinary course of business. Litigation or regulatory developments could adversely affect our business and financial condition. business and financial condition. Changes to accounting rules and regulations could affect our financial results or financial condition. Changes to accounting rules and regulations could affect our financial results or financial condition. Accounting principles and related pronouncements, implementation guidelines and interpretations with regard to a wide variety of accounting Accounting principles and related pronouncements, implementation guidelines and interpretations with regard to a wide variety of accounting matters that are relevant to our business, including, but not limited to, revenue recognition, merchandise inventories, leasing, impairment of matters that are relevant to our business, including, but not limited to, revenue recognition, merchandise inventories, leasing, impairment of long-lived assets and tax matters are highly complex and involve subjective assumptions, estimates and judgments. Changes in these rules long-lived assets and tax matters are highly complex and involve subjective assumptions, estimates and judgments. Changes in these rules and regulations, changes in our interpretation of the rules or regulations or changes in underlying assumptions, estimates or judgments could and regulations, changes in our interpretation of the rules or regulations or changes in underlying assumptions, estimates or judgments could adversely affect our financial performance or financial position. adversely affect our financial performance or financial position. 12 12 Nordstrom, Inc. and subsidiaries 13 Nordstrom, Inc. and subsidiaries 13 Item 1B. Unresolved Staff Comments. Item 1B. Unresolved Staff Comments. None. None. Item 2. Properties. Item 2. Properties. The following table summarizes the number of retail stores we own or lease, and the percentage of total store square footage represented by The following table summarizes the number of retail stores we own or lease, and the percentage of total store square footage represented by each listed category as of February 2, 2019: each listed category as of February 2, 2019: The following table lists our retail store count and square footage by state/province as of February 2, 2019: The following table lists our retail store count and square footage by state/province as of February 2, 2019: Full-Price1 Full-Price1 Off-Price2 Off-Price2 Total Total Count Count Square Footage Square Footage (000’s) (000’s) Count Count Square Footage Square Footage (000’s) (000’s) Count Count Square Footage Square Footage (000’s) (000’s) Number of stores Number of stores Leased stores on leased land Leased stores on leased land Owned stores on leased land Owned stores on leased land Owned stores on owned land Owned stores on owned land Partly owned and partly leased store Partly owned and partly leased store Total Total 1 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. 1 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. 2 Off-Price includes U.S. Rack stores and Last Chance clearance stores. 2 Off-Price includes U.S. Rack stores and Last Chance clearance stores. The following table summarizes our store count and square footage activity: The following table summarizes our store count and square footage activity: Full-Price1 Full-Price1 43 43 63 63 32 32 1 1 139 139 Off-Price2 Off-Price2 239 239 — — 1 1 — — 240 240 Fiscal year Fiscal year Total, beginning of year Total, beginning of year Store openings1: Store openings1: Full-Price2 Full-Price2 Off-Price3 Off-Price3 Stores closed Stores closed Total, end of year Total, end of year Store count Store count 2017 2017 349 349 2 2 17 17 (2) (2) 366 366 2018 2018 366 366 10 10 6 6 (3) (3) 379 379 2016 2016 323 323 5 5 22 22 (1) (1) 349 349 Square footage (000’s) Square footage (000’s) 2018 2018 30,218 30,218 2017 2017 29,792 29,792 277 277 170 170 (280) (280) 30,385 30,385 184 184 559 559 (317) (317) 30,218 30,218 % of total store % of total store square footage square footage 44% 44% 37% 37% 18% 18% 1% 1% 100% 100% 2016 2016 28,610 28,610 629 629 702 702 (149) (149) 29,792 29,792 Relocations and other1 Relocations and other1 1 Store opening square footage includes adjustments due to store relocations or remodels. 1 Store opening square footage includes adjustments due to store relocations or remodels. 2 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. Store openings for 2018 consist of one 2 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. Store openings for 2018 consist of one full-line store, six Canada Rack stores, one Jeffrey boutique and two Nordstrom Locals. full-line store, six Canada Rack stores, one Jeffrey boutique and two Nordstrom Locals. 3 Off-Price includes U.S. Rack stores and Last Chance clearance stores. 3 Off-Price includes U.S. Rack stores and Last Chance clearance stores. (5) (5) 33 33 (9) (9) 1 1 3 3 3 3 14 14 Nordstrom, Inc. and subsidiaries 15 Nordstrom, Inc. and subsidiaries 15 Business Business U.S. U.S. Alabama Alabama Alaska Alaska Arizona Arizona California California Colorado Colorado Connecticut Connecticut Delaware Delaware Florida Florida Georgia Georgia Hawaii Hawaii Idaho Idaho Illinois Illinois Indiana Indiana Iowa Iowa Kansas Kansas Kentucky Kentucky Louisiana Louisiana Maine Maine Maryland Maryland Massachusetts Massachusetts Michigan Michigan Minnesota Minnesota Missouri Missouri Nevada Nevada New Jersey New Jersey New Mexico New Mexico New York New York North Carolina North Carolina Ohio Ohio Oklahoma Oklahoma Oregon Oregon Pennsylvania Pennsylvania Puerto Rico Puerto Rico Rhode Island Rhode Island South Carolina South Carolina Tennessee Tennessee Texas Texas Utah Utah Virginia Virginia Washington Washington Washington D.C. Washington D.C. Wisconsin Wisconsin Canada Canada Alberta Alberta British Columbia British Columbia Ontario Ontario Total Total 35 35 — — 1 1 2 2 3 3 1 1 1 1 9 9 3 3 1 1 5 5 1 1 — — — — 1 1 — — — — — — — — — — — — — — 1 1 10 10 4 4 5 5 3 3 2 2 2 2 1 1 5 5 5 5 2 2 3 3 3 3 2 2 1 1 2 2 4 4 7 7 1 1 1 1 3 3 1 1 8 8 139 139 — — 97 97 384 384 5,225 5,225 1,389 1,389 559 559 189 189 127 127 395 395 195 195 — — 973 973 134 134 — — 219 219 — — — — — — 765 765 604 604 552 552 380 380 342 342 207 207 991 991 — — 547 547 300 300 549 549 — — 484 484 381 381 143 143 — — — — 145 145 1,580 1,580 277 277 746 746 1,392 1,392 8 8 150 150 208 208 231 231 899 899 21,767 21,767 53 53 16 16 16 16 1 1 1 1 9 9 6 6 1 1 1 1 4 4 2 2 1 1 2 2 1 1 1 1 1 1 3 3 1 1 5 5 7 7 5 5 5 5 2 2 3 3 8 8 1 1 2 2 6 6 2 2 6 6 7 7 1 1 3 3 2 2 4 4 7 7 9 9 3 3 2 2 12 12 — — 18 18 — — — — — — 240 240 35 35 35 35 313 313 1,974 1,974 213 213 36 36 32 32 545 545 153 153 78 78 37 37 594 594 60 60 35 35 35 35 33 33 90 90 30 30 186 186 266 266 178 178 173 173 69 69 101 101 284 284 34 34 433 433 74 74 224 224 67 67 218 218 240 240 — — 38 38 101 101 69 69 613 613 126 126 268 268 354 354 107 107 67 67 — — — — — — 1 1 2 2 11 11 88 88 25 25 21 21 12 12 13 13 1 1 17 17 9 9 2 2 2 2 7 7 3 3 1 1 3 3 1 1 2 2 1 1 3 3 1 1 9 9 8 8 7 7 4 4 4 4 4 4 9 9 2 2 9 9 9 9 1 1 1 1 3 3 3 3 4 4 3 3 3 3 1 1 8 8 28 28 6 6 11 11 16 16 7,199 7,199 1,934 1,934 1,567 1,567 35 35 132 132 697 697 772 772 225 225 159 159 548 548 273 273 37 37 194 194 35 35 254 254 33 33 90 90 30 30 951 951 870 870 730 730 553 553 411 411 308 308 34 34 980 980 374 374 773 773 67 67 702 702 621 621 143 143 38 38 101 101 214 214 1,275 1,275 2,193 2,193 403 403 1,014 1,014 1,746 1,746 115 115 217 217 208 208 231 231 899 899 30,385 30,385 1 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. 1 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. 2 Off-Price includes U.S. Rack stores and Last Chance clearance stores. 2 Off-Price includes U.S. Rack stores and Last Chance clearance stores. 8,618 8,618 379 379 Item 1B. Unresolved Staff Comments. Item 1B. Unresolved Staff Comments. None. None. Item 2. Properties. Item 2. Properties. The following table summarizes the number of retail stores we own or lease, and the percentage of total store square footage represented by The following table summarizes the number of retail stores we own or lease, and the percentage of total store square footage represented by each listed category as of February 2, 2019: each listed category as of February 2, 2019: Number of stores Number of stores Full-Price1 Full-Price1 Off-Price2 Off-Price2 % of total store % of total store square footage square footage 43 43 63 63 32 32 1 1 139 139 Leased stores on leased land Leased stores on leased land Owned stores on leased land Owned stores on leased land Owned stores on owned land Owned stores on owned land Partly owned and partly leased store Partly owned and partly leased store Total Total 1 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. 1 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. 2 Off-Price includes U.S. Rack stores and Last Chance clearance stores. 2 Off-Price includes U.S. Rack stores and Last Chance clearance stores. The following table summarizes our store count and square footage activity: The following table summarizes our store count and square footage activity: Store count Store count Square footage (000’s) Square footage (000’s) Fiscal year Fiscal year Total, beginning of year Total, beginning of year Store openings1: Store openings1: Full-Price2 Full-Price2 Off-Price3 Off-Price3 Stores closed Stores closed Total, end of year Total, end of year Relocations and other1 Relocations and other1 2018 2018 366 366 10 10 6 6 (3) (3) 379 379 1 1 2017 2017 349 349 2 2 17 17 (2) (2) 366 366 3 3 2016 2016 323 323 5 5 22 22 (1) (1) 349 349 3 3 2018 2018 30,218 30,218 277 277 170 170 (280) (280) 30,385 30,385 (5) (5) 1 Store opening square footage includes adjustments due to store relocations or remodels. 1 Store opening square footage includes adjustments due to store relocations or remodels. 2 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. Store openings for 2018 consist of one 2 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. Store openings for 2018 consist of one full-line store, six Canada Rack stores, one Jeffrey boutique and two Nordstrom Locals. full-line store, six Canada Rack stores, one Jeffrey boutique and two Nordstrom Locals. 3 Off-Price includes U.S. Rack stores and Last Chance clearance stores. 3 Off-Price includes U.S. Rack stores and Last Chance clearance stores. 239 239 — — 1 1 — — 240 240 2017 2017 29,792 29,792 184 184 559 559 (317) (317) 30,218 30,218 33 33 44% 44% 37% 37% 18% 18% 1% 1% 100% 100% 2016 2016 28,610 28,610 629 629 702 702 (149) (149) 29,792 29,792 (9) (9) The following table lists our retail store count and square footage by state/province as of February 2, 2019: The following table lists our retail store count and square footage by state/province as of February 2, 2019: Full-Price1 Full-Price1 Square Footage Square Footage (000’s) (000’s) Off-Price2 Off-Price2 Square Footage Square Footage (000’s) (000’s) Count Count Total Total Square Footage Square Footage (000’s) (000’s) Count Count Business Business U.S. U.S. Alabama Alabama Alaska Alaska Arizona Arizona California California Colorado Colorado Connecticut Connecticut Delaware Delaware Florida Florida Georgia Georgia Hawaii Hawaii Idaho Idaho Illinois Illinois Indiana Indiana Iowa Iowa Kansas Kansas Kentucky Kentucky Louisiana Louisiana Maine Maine Maryland Maryland Massachusetts Massachusetts Michigan Michigan Minnesota Minnesota Missouri Missouri Nevada Nevada New Jersey New Jersey New Mexico New Mexico New York New York North Carolina North Carolina Ohio Ohio Oklahoma Oklahoma Oregon Oregon Pennsylvania Pennsylvania Puerto Rico Puerto Rico Rhode Island Rhode Island South Carolina South Carolina Tennessee Tennessee Texas Texas Utah Utah Virginia Virginia Washington Washington Washington D.C. Washington D.C. Wisconsin Wisconsin Alberta Alberta British Columbia British Columbia Ontario Ontario Canada Canada Count Count — — 1 1 2 2 35 35 3 3 1 1 1 1 9 9 3 3 1 1 — — 5 5 1 1 — — 1 1 — — — — — — 4 4 5 5 3 3 2 2 2 2 1 1 5 5 — — 5 5 2 2 3 3 — — 3 3 2 2 1 1 — — — — 1 1 10 10 2 2 4 4 7 7 1 1 1 1 3 3 1 1 8 8 139 139 — — 97 97 384 384 5,225 5,225 559 559 189 189 127 127 1,389 1,389 395 395 195 195 — — 973 973 134 134 — — 219 219 — — — — — — 765 765 604 604 552 552 380 380 342 342 207 207 991 991 — — 547 547 300 300 549 549 — — 484 484 381 381 143 143 — — — — 145 145 1,580 1,580 277 277 746 746 1,392 1,392 8 8 150 150 1 1 1 1 9 9 53 53 6 6 1 1 1 1 16 16 4 4 2 2 1 1 16 16 2 2 1 1 1 1 1 1 3 3 1 1 5 5 7 7 5 5 5 5 2 2 3 3 8 8 1 1 12 12 2 2 6 6 2 2 6 6 7 7 — — 1 1 3 3 2 2 18 18 4 4 7 7 9 9 3 3 2 2 35 35 35 35 313 313 1,974 1,974 213 213 36 36 32 32 545 545 153 153 78 78 37 37 594 594 60 60 35 35 35 35 33 33 90 90 30 30 186 186 266 266 178 178 173 173 69 69 101 101 284 284 34 34 433 433 74 74 224 224 67 67 218 218 240 240 — — 38 38 101 101 69 69 613 613 126 126 268 268 354 354 107 107 67 67 208 208 231 231 899 899 21,767 21,767 — — — — — — 240 240 — — — — — — 8,618 8,618 1 1 2 2 11 11 88 88 9 9 2 2 2 2 25 25 7 7 3 3 1 1 21 21 3 3 1 1 2 2 1 1 3 3 1 1 9 9 12 12 8 8 7 7 4 4 4 4 13 13 1 1 17 17 4 4 9 9 2 2 9 9 9 9 1 1 1 1 3 3 3 3 28 28 6 6 11 11 16 16 4 4 3 3 3 3 1 1 8 8 379 379 35 35 132 132 697 697 7,199 7,199 772 772 225 225 159 159 1,934 1,934 548 548 273 273 37 37 1,567 1,567 194 194 35 35 254 254 33 33 90 90 30 30 951 951 870 870 730 730 553 553 411 411 308 308 1,275 1,275 34 34 980 980 374 374 773 773 67 67 702 702 621 621 143 143 38 38 101 101 214 214 2,193 2,193 403 403 1,014 1,014 1,746 1,746 115 115 217 217 208 208 231 231 899 899 30,385 30,385 Total Total 1 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. 1 Full-Price includes U.S. & Canada full-line stores, Canada Rack stores, Trunk Club clubhouses, Jeffrey boutiques and Nordstrom Local. 2 Off-Price includes U.S. Rack stores and Last Chance clearance stores. 2 Off-Price includes U.S. Rack stores and Last Chance clearance stores. 14 14 Nordstrom, Inc. and subsidiaries 15 Nordstrom, Inc. and subsidiaries 15 Our headquarters are located in Seattle, Washington, where our offices consist of both leased and owned space. We also have: Our headquarters are located in Seattle, Washington, where our offices consist of both leased and owned space. We also have: four leased office facilities (Chicago, Illinois; Centennial, Colorado; Los Angeles, California and New York City, New York) and four leased office facilities (Chicago, Illinois; Centennial, Colorado; Los Angeles, California and New York City, New York) and • six owned distribution centers (Portland, Oregon; Dubuque, Iowa; Ontario, California; Newark, California; Upper Marlboro, Maryland and • six owned distribution centers (Portland, Oregon; Dubuque, Iowa; Ontario, California; Newark, California; Upper Marlboro, Maryland and Gainesville, Florida), Gainesville, Florida), two owned fulfillment centers (Cedar Rapids, Iowa and Elizabethtown, Pennsylvania), two owned fulfillment centers (Cedar Rapids, Iowa and Elizabethtown, Pennsylvania), • • • one leased fulfillment center (San Bernardino, California), • one leased fulfillment center (San Bernardino, California), • • PART II PART II Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities. Securities. MARKET AND SHAREHOLDER INFORMATION MARKET AND SHAREHOLDER INFORMATION Our common stock, without par value, is traded on the New York Stock Exchange under the symbol “JWN.” The approximate number of Our common stock, without par value, is traded on the New York Stock Exchange under the symbol “JWN.” The approximate number of holders of common stock as of March 11, 2019 was 129,000, based upon the number of registered and beneficial shareholders and the holders of common stock as of March 11, 2019 was 129,000, based upon the number of registered and beneficial shareholders and the number of employee shareholders in the Nordstrom 401(k) Plan. On this date, we had 155,002,755 shares of common stock outstanding. number of employee shareholders in the Nordstrom 401(k) Plan. On this date, we had 155,002,755 shares of common stock outstanding. For cash dividends declared and paid per share for each fiscal quarter in 2018 and 2017, refer to Note 17: Selected Quarterly Data in Item 8. For cash dividends declared and paid per share for each fiscal quarter in 2018 and 2017, refer to Note 17: Selected Quarterly Data in Item 8. SHARE REPURCHASES SHARE REPURCHASES (Dollar and share amounts in millions, except per share amounts) (Dollar and share amounts in millions, except per share amounts) The following is a summary of our fourth quarter share repurchases: The following is a summary of our fourth quarter share repurchases: November 2018 November 2018 (November 4, 2018 to December 1, 2018) (November 4, 2018 to December 1, 2018) December 2018 December 2018 (December 2, 2018 to January 5, 2019) (December 2, 2018 to January 5, 2019) January 2019 January 2019 (January 6, 2019 to February 2, 2019) (January 6, 2019 to February 2, 2019) Total Total Total Number Total Number of Shares of Shares Purchased Purchased Average Average Price Paid Price Paid Per Share Per Share Total Number of Shares Purchased as Total Number of Shares Purchased as Part of Publicly Announced Plans or Part of Publicly Announced Plans or Programs Programs Approximate Dollar Value Approximate Dollar Value of Shares that May Yet Be Purchased Under of Shares that May Yet Be Purchased Under the Plans or Programs the Plans or Programs 2.0 2.0 4.3 4.3 5.1 5.1 11.4 11.4 $52.78 $52.78 $47.15 $47.15 $46.82 $46.82 $47.97 $47.97 2.0 2.0 4.3 4.3 5.1 5.1 11.4 11.4 $1,336 $1,336 $1,133 $1,133 $893 $893 In August 2018, our Board of Directors authorized a new program to repurchase up to $1,500 of our outstanding common stock, with no In August 2018, our Board of Directors authorized a new program to repurchase up to $1,500 of our outstanding common stock, with no expiration date. The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic expiration date. The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and applicable SEC rules. conditions and applicable SEC rules. In 2019, we will be opening: In 2019, we will be opening: • one leased Omni-channel center (Riverside, California) and • one leased Omni-channel center (Riverside, California) and • one leased Local Omni-channel Hub (Torrance, California) • one leased Local Omni-channel Hub (Torrance, California) • • • • two full-line stores in the U.S. two full-line stores in the U.S. five Nordstrom Rack stores in the U.S. five Nordstrom Rack stores in the U.S. Item 3. Legal Proceedings. Item 3. Legal Proceedings. We are subject from time to time to various claims and lawsuits arising in the ordinary course of business, including lawsuits alleging We are subject from time to time to various claims and lawsuits arising in the ordinary course of business, including lawsuits alleging violations of state and/or federal wage and hour and other employment laws, privacy and other consumer-based claims. Some of these violations of state and/or federal wage and hour and other employment laws, privacy and other consumer-based claims. Some of these lawsuits include certified classes of litigants, or purport or may be determined to be class or collective actions and seek substantial damages lawsuits include certified classes of litigants, or purport or may be determined to be class or collective actions and seek substantial damages or injunctive relief, or both, and some may remain unresolved for several years. We believe the recorded accruals in our Consolidated or injunctive relief, or both, and some may remain unresolved for several years. We believe the recorded accruals in our Consolidated Financial Statements are adequate in light of the probable and estimable liabilities. As of the date of this report, we do not believe any Financial Statements are adequate in light of the probable and estimable liabilities. As of the date of this report, we do not believe any currently identified claim, proceeding or litigation, either alone or in the aggregate, will have a material impact on our results of operations, currently identified claim, proceeding or litigation, either alone or in the aggregate, will have a material impact on our results of operations, financial position or cash flows. Since these matters are subject to inherent uncertainties, our view of them may change in the future. financial position or cash flows. Since these matters are subject to inherent uncertainties, our view of them may change in the future. Item 4. Mine Safety Disclosures. Item 4. Mine Safety Disclosures. None. None. 16 16 Nordstrom, Inc. and subsidiaries 17 Nordstrom, Inc. and subsidiaries 17 Our headquarters are located in Seattle, Washington, where our offices consist of both leased and owned space. We also have: Our headquarters are located in Seattle, Washington, where our offices consist of both leased and owned space. We also have: • six owned distribution centers (Portland, Oregon; Dubuque, Iowa; Ontario, California; Newark, California; Upper Marlboro, Maryland and • six owned distribution centers (Portland, Oregon; Dubuque, Iowa; Ontario, California; Newark, California; Upper Marlboro, Maryland and Gainesville, Florida), Gainesville, Florida), two owned fulfillment centers (Cedar Rapids, Iowa and Elizabethtown, Pennsylvania), two owned fulfillment centers (Cedar Rapids, Iowa and Elizabethtown, Pennsylvania), • one leased fulfillment center (San Bernardino, California), • one leased fulfillment center (San Bernardino, California), four leased office facilities (Chicago, Illinois; Centennial, Colorado; Los Angeles, California and New York City, New York) and four leased office facilities (Chicago, Illinois; Centennial, Colorado; Los Angeles, California and New York City, New York) and In 2019, we will be opening: In 2019, we will be opening: • one leased Omni-channel center (Riverside, California) and • one leased Omni-channel center (Riverside, California) and • one leased Local Omni-channel Hub (Torrance, California) • one leased Local Omni-channel Hub (Torrance, California) two full-line stores in the U.S. two full-line stores in the U.S. five Nordstrom Rack stores in the U.S. five Nordstrom Rack stores in the U.S. Item 3. Legal Proceedings. Item 3. Legal Proceedings. We are subject from time to time to various claims and lawsuits arising in the ordinary course of business, including lawsuits alleging We are subject from time to time to various claims and lawsuits arising in the ordinary course of business, including lawsuits alleging violations of state and/or federal wage and hour and other employment laws, privacy and other consumer-based claims. Some of these violations of state and/or federal wage and hour and other employment laws, privacy and other consumer-based claims. Some of these lawsuits include certified classes of litigants, or purport or may be determined to be class or collective actions and seek substantial damages lawsuits include certified classes of litigants, or purport or may be determined to be class or collective actions and seek substantial damages or injunctive relief, or both, and some may remain unresolved for several years. We believe the recorded accruals in our Consolidated or injunctive relief, or both, and some may remain unresolved for several years. We believe the recorded accruals in our Consolidated Financial Statements are adequate in light of the probable and estimable liabilities. As of the date of this report, we do not believe any Financial Statements are adequate in light of the probable and estimable liabilities. As of the date of this report, we do not believe any currently identified claim, proceeding or litigation, either alone or in the aggregate, will have a material impact on our results of operations, currently identified claim, proceeding or litigation, either alone or in the aggregate, will have a material impact on our results of operations, financial position or cash flows. Since these matters are subject to inherent uncertainties, our view of them may change in the future. financial position or cash flows. Since these matters are subject to inherent uncertainties, our view of them may change in the future. Item 4. Mine Safety Disclosures. Item 4. Mine Safety Disclosures. None. None. PART II PART II Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Item 5. Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities. Securities. MARKET AND SHAREHOLDER INFORMATION MARKET AND SHAREHOLDER INFORMATION Our common stock, without par value, is traded on the New York Stock Exchange under the symbol “JWN.” The approximate number of Our common stock, without par value, is traded on the New York Stock Exchange under the symbol “JWN.” The approximate number of holders of common stock as of March 11, 2019 was 129,000, based upon the number of registered and beneficial shareholders and the holders of common stock as of March 11, 2019 was 129,000, based upon the number of registered and beneficial shareholders and the number of employee shareholders in the Nordstrom 401(k) Plan. On this date, we had 155,002,755 shares of common stock outstanding. number of employee shareholders in the Nordstrom 401(k) Plan. On this date, we had 155,002,755 shares of common stock outstanding. For cash dividends declared and paid per share for each fiscal quarter in 2018 and 2017, refer to Note 17: Selected Quarterly Data in Item 8. For cash dividends declared and paid per share for each fiscal quarter in 2018 and 2017, refer to Note 17: Selected Quarterly Data in Item 8. SHARE REPURCHASES SHARE REPURCHASES (Dollar and share amounts in millions, except per share amounts) (Dollar and share amounts in millions, except per share amounts) The following is a summary of our fourth quarter share repurchases: The following is a summary of our fourth quarter share repurchases: November 2018 November 2018 (November 4, 2018 to December 1, 2018) (November 4, 2018 to December 1, 2018) December 2018 December 2018 (December 2, 2018 to January 5, 2019) (December 2, 2018 to January 5, 2019) January 2019 January 2019 (January 6, 2019 to February 2, 2019) (January 6, 2019 to February 2, 2019) Total Total Total Number Total Number of Shares of Shares Purchased Purchased Average Average Price Paid Price Paid Per Share Per Share Total Number of Total Number of Shares Purchased as Shares Purchased as Part of Publicly Part of Publicly Announced Plans or Announced Plans or Programs Programs Approximate Dollar Value Approximate Dollar Value of Shares that May of Shares that May Yet Be Purchased Under Yet Be Purchased Under the Plans or Programs the Plans or Programs 2.0 2.0 4.3 4.3 5.1 5.1 11.4 11.4 $52.78 $52.78 $47.15 $47.15 $46.82 $46.82 $47.97 $47.97 2.0 2.0 4.3 4.3 5.1 5.1 11.4 11.4 $1,336 $1,336 $1,133 $1,133 $893 $893 In August 2018, our Board of Directors authorized a new program to repurchase up to $1,500 of our outstanding common stock, with no In August 2018, our Board of Directors authorized a new program to repurchase up to $1,500 of our outstanding common stock, with no expiration date. The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic expiration date. The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and applicable SEC rules. conditions and applicable SEC rules. Nordstrom, Inc. and subsidiaries 17 Nordstrom, Inc. and subsidiaries 17 • • • • • • • • 16 16 STOCK PRICE PERFORMANCE STOCK PRICE PERFORMANCE The following graph compares the cumulative total return of Nordstrom common stock, Standard & Poor’s Retail Index (“S&P Retail”) and The following graph compares the cumulative total return of Nordstrom common stock, Standard & Poor’s Retail Index (“S&P Retail”) and Standard & Poor’s 500 Index (“S&P 500”) for each of the last five fiscal years, ending February 2, 2019. The Retail Index is composed of 27 Standard & Poor’s 500 Index (“S&P 500”) for each of the last five fiscal years, ending February 2, 2019. The Retail Index is composed of 27 retail companies, including Nordstrom, representing an industry group of the S&P 500. The following graph assumes an initial investment of retail companies, including Nordstrom, representing an industry group of the S&P 500. The following graph assumes an initial investment of $100 each in Nordstrom common stock, S&P Retail and the S&P 500 on February 1, 2014 and assumes reinvestment of dividends. $100 each in Nordstrom common stock, S&P Retail and the S&P 500 on February 1, 2014 and assumes reinvestment of dividends. PERFORMANCE GRAPH PERFORMANCE GRAPH Nordstrom Common Stock Nordstrom Common Stock S&P Retail S&P Retail S&P 500 S&P 500 s r a s l l r o a D o D l l 350 350 300 300 250 250 200 200 150 150 100 100 50 50 0 0 2/1/14 2/1/14 1/31/15 1/31/15 1/30/16 1/30/16 1/28/17 1/28/17 2/3/18 2/3/18 2/2/19 2/2/19 Year Ended Year Ended End of fiscal year End of fiscal year Nordstrom common stock Nordstrom common stock S&P Retail S&P Retail S&P 500 S&P 500 2013 2013 100 100 100 100 100 100 2014 2014 136 136 123 123 117 117 2015 2015 96 96 143 143 115 115 2016 2016 87 87 169 169 139 139 2017 2017 100 100 239 239 171 171 2018 2018 97 97 253 253 171 171 Item 6. Selected Financial Data. Item 6. Selected Financial Data. (Dollars in millions except per square foot and per share amounts) (Dollars in millions except per square foot and per share amounts) The following selected financial data are derived from the audited Consolidated Financial Statements and should be read in conjunction with The following selected financial data are derived from the audited Consolidated Financial Statements and should be read in conjunction with Item 1A: Risk Factors, Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations and Item 8: Financial Item 1A: Risk Factors, Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations and Item 8: Financial Statements and Supplementary Data of this Annual Report on Form 10-K. Statements and Supplementary Data of this Annual Report on Form 10-K. Fiscal year Fiscal year Earnings Results Earnings Results Net sales Net sales Credit card revenues, net1 Credit card revenues, net1 Gross profit Gross profit Selling, general and administrative (“SG&A”) expenses2 Selling, general and administrative (“SG&A”) expenses2 Earnings before interest and income taxes (“EBIT”) Earnings before interest and income taxes (“EBIT”) Net earnings Net earnings Balance Sheet and Cash Flow Data Balance Sheet and Cash Flow Data Cash and cash equivalents Cash and cash equivalents Merchandise inventories Merchandise inventories Land, property and equipment, net Land, property and equipment, net Total assets1 Total assets1 Total long-term debt1 Total long-term debt1 Net cash provided by operating activities1 Net cash provided by operating activities1 Capital expenditures Capital expenditures Performance Metrics Performance Metrics Net sales increase Net sales increase Comparable sales increase (decrease)3 Comparable sales increase (decrease)3 Digital sales as % of net sales4 Digital sales as % of net sales4 Gross profit % of net sales Gross profit % of net sales SG&A % of net sales2 SG&A % of net sales2 EBIT % of net sales2 EBIT % of net sales2 Capital expenditures % of net sales Capital expenditures % of net sales Return on assets Return on assets Adjusted return on invested capital (“Adjusted ROIC”)5 Adjusted return on invested capital (“Adjusted ROIC”)5 Inventory turnover rate Inventory turnover rate Per Share Information Per Share Information Earnings per diluted share2,6 Earnings per diluted share2,6 Dividends declared per share1 Dividends declared per share1 2018 2018 $15,480 $15,480 380 380 5,325 5,325 (4,868) (4,868) 837 837 564 564 $957 $957 1,978 1,978 3,921 3,921 7,886 7,886 2,685 2,685 1,296 1,296 654 654 2.3% 2.3% 1.7% 1.7% 30.0% 30.0% 34.4% 34.4% 31.5% 31.5% 5.4% 5.4% 4.2% 4.2% 6.8% 6.8% 12.0% 12.0% 4.70 4.70 $3.32 $3.32 1.48 1.48 2017 2017 $15,137 $15,137 341 341 5,247 5,247 (4,662) (4,662) 926 926 437 437 $1,181 $1,181 2,027 2,027 3,939 3,939 8,115 8,115 2,737 2,737 1,400 1,400 731 731 4.4% 4.4% 0.8% 0.8% 27.0% 27.0% 34.7% 34.7% 30.8% 30.8% 6.1% 6.1% 4.8% 4.8% 5.4% 5.4% 9.7% 9.7% 4.67 4.67 $2.59 $2.59 1.48 1.48 2016 2016 $14,498 $14,498 259 259 5,058 5,058 (4,315) (4,315) 805 805 354 354 $1,007 $1,007 1,896 1,896 3,897 3,897 7,858 7,858 2,774 2,774 1,658 1,658 846 846 2.9% 2.9% (0.4%) (0.4%) 24.0% 24.0% 34.9% 34.9% 29.8% 29.8% 5.6% 5.6% 5.8% 5.8% 4.5% 4.5% 8.4% 8.4% 4.53 4.53 $2.02 $2.02 1.48 1.48 2015 2015 $14,095 $14,095 342 342 4,927 4,927 (4,168) (4,168) 1,101 1,101 600 600 $595 $595 1,945 1,945 3,735 3,735 7,698 7,698 2,805 2,805 2,470 2,470 1,082 1,082 7.5% 7.5% 2.7% 2.7% 21.0% 21.0% 35.0% 35.0% 29.6% 29.6% 7.8% 7.8% 7.7% 7.7% 6.6% 6.6% 10.7% 10.7% 4.54 4.54 $3.15 $3.15 6.33 6.33 2014 2014 $13,110 $13,110 396 396 4,704 4,704 (3,777) (3,777) 1,323 1,323 720 720 $827 $827 1,733 1,733 3,340 3,340 9,245 9,245 3,131 3,131 1,243 1,243 861 861 7.8% 7.8% 4.0% 4.0% 18.0% 18.0% 35.9% 35.9% 28.8% 28.8% 10.1% 10.1% 6.6% 6.6% 8.1% 8.1% 12.6% 12.6% 4.67 4.67 $3.72 $3.72 1.32 1.32 1 Amounts were impacted by the October 1, 2015, credit card receivable transaction. As a result of the transaction, the dividends paid in 2015 included a special cash dividend 1 Amounts were impacted by the October 1, 2015, credit card receivable transaction. As a result of the transaction, the dividends paid in 2015 included a special cash dividend of $4.85 per share. For further information regarding these impacts, see Note 3: Credit Card Receivable Transaction and Note 12: Shareholders’ Equity in Item 8. of $4.85 per share. For further information regarding these impacts, see Note 3: Credit Card Receivable Transaction and Note 12: Shareholders’ Equity in Item 8. 2 Results for 2018 include the Estimated Non-recurring Charge of $72, or $0.28 per diluted share, see Note 1: Nature of Operations and Summary of Significant Accounting 2 Results for 2018 include the Estimated Non-recurring Charge of $72, or $0.28 per diluted share, see Note 1: Nature of Operations and Summary of Significant Accounting 3 The 53rd week is not included in comparable sales calculations. For the definition of comparable sales, see Results of Operations in Item 7: Management’s Discussion and 3 The 53rd week is not included in comparable sales calculations. For the definition of comparable sales, see Results of Operations in Item 7: Management’s Discussion and Policies in Item 8. Policies in Item 8. 4 Digital sales are online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store 4 Digital sales are online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store Analysis of Financial Condition and Results of Operations. Analysis of Financial Condition and Results of Operations. Reserve) and Style Board, a digital selling tool. Reserve) and Style Board, a digital selling tool. 5 See Adjusted ROIC (non-GAAP financial measure) in Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations for additional 5 See Adjusted ROIC (non-GAAP financial measure) in Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations for additional information and reconciliation to the most directly comparable GAAP financial measure. information and reconciliation to the most directly comparable GAAP financial measure. 6 Earnings per diluted share included the impact of the Trunk Club goodwill impairment charge of $1.12 per share in 2016. 6 Earnings per diluted share included the impact of the Trunk Club goodwill impairment charge of $1.12 per share in 2016. 18 18 Nordstrom, Inc. and subsidiaries 19 Nordstrom, Inc. and subsidiaries 19 STOCK PRICE PERFORMANCE STOCK PRICE PERFORMANCE The following graph compares the cumulative total return of Nordstrom common stock, Standard & Poor’s Retail Index (“S&P Retail”) and The following graph compares the cumulative total return of Nordstrom common stock, Standard & Poor’s Retail Index (“S&P Retail”) and Standard & Poor’s 500 Index (“S&P 500”) for each of the last five fiscal years, ending February 2, 2019. The Retail Index is composed of 27 Standard & Poor’s 500 Index (“S&P 500”) for each of the last five fiscal years, ending February 2, 2019. The Retail Index is composed of 27 retail companies, including Nordstrom, representing an industry group of the S&P 500. The following graph assumes an initial investment of retail companies, including Nordstrom, representing an industry group of the S&P 500. The following graph assumes an initial investment of $100 each in Nordstrom common stock, S&P Retail and the S&P 500 on February 1, 2014 and assumes reinvestment of dividends. $100 each in Nordstrom common stock, S&P Retail and the S&P 500 on February 1, 2014 and assumes reinvestment of dividends. PERFORMANCE GRAPH PERFORMANCE GRAPH Nordstrom Common Stock Nordstrom Common Stock S&P Retail S&P Retail S&P 500 S&P 500 s r a s l l r o a l D l o D 350 350 300 300 250 250 200 200 150 150 100 100 50 50 0 0 2/1/14 2/1/14 1/31/15 1/31/15 1/30/16 1/30/16 1/28/17 1/28/17 2/3/18 2/3/18 2/2/19 2/2/19 Year Ended Year Ended End of fiscal year End of fiscal year Nordstrom common stock Nordstrom common stock S&P Retail S&P Retail S&P 500 S&P 500 2013 2013 100 100 100 100 100 100 2014 2014 136 136 123 123 117 117 2015 2015 96 96 143 143 115 115 2016 2016 87 87 169 169 139 139 2017 2017 100 100 239 239 171 171 2018 2018 97 97 253 253 171 171 Item 6. Selected Financial Data. Item 6. Selected Financial Data. (Dollars in millions except per square foot and per share amounts) (Dollars in millions except per square foot and per share amounts) The following selected financial data are derived from the audited Consolidated Financial Statements and should be read in conjunction with The following selected financial data are derived from the audited Consolidated Financial Statements and should be read in conjunction with Item 1A: Risk Factors, Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations and Item 8: Financial Item 1A: Risk Factors, Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations and Item 8: Financial Statements and Supplementary Data of this Annual Report on Form 10-K. Statements and Supplementary Data of this Annual Report on Form 10-K. Fiscal year Fiscal year Earnings Results Earnings Results Net sales Net sales Credit card revenues, net1 Credit card revenues, net1 Gross profit Gross profit Selling, general and administrative (“SG&A”) expenses2 Selling, general and administrative (“SG&A”) expenses2 Earnings before interest and income taxes (“EBIT”) Earnings before interest and income taxes (“EBIT”) Net earnings Net earnings $13,110 $13,110 396 396 4,704 4,704 (3,777) (3,777) 1,323 1,323 720 720 $14,095 $14,095 342 342 4,927 4,927 (4,168) (4,168) 1,101 1,101 600 600 $14,498 $14,498 259 259 5,058 5,058 (4,315) (4,315) 805 805 354 354 $15,137 $15,137 341 341 5,247 5,247 (4,662) (4,662) 926 926 437 437 $15,480 $15,480 380 380 5,325 5,325 (4,868) (4,868) 837 837 564 564 2014 2014 2017 2017 2016 2016 2015 2015 2018 2018 Balance Sheet and Cash Flow Data Balance Sheet and Cash Flow Data Cash and cash equivalents Cash and cash equivalents Merchandise inventories Merchandise inventories Land, property and equipment, net Land, property and equipment, net Total assets1 Total assets1 Total long-term debt1 Total long-term debt1 Net cash provided by operating activities1 Net cash provided by operating activities1 Capital expenditures Capital expenditures Performance Metrics Performance Metrics Net sales increase Net sales increase Comparable sales increase (decrease)3 Comparable sales increase (decrease)3 Digital sales as % of net sales4 Digital sales as % of net sales4 Gross profit % of net sales Gross profit % of net sales SG&A % of net sales2 SG&A % of net sales2 EBIT % of net sales2 EBIT % of net sales2 Capital expenditures % of net sales Capital expenditures % of net sales Return on assets Return on assets Adjusted return on invested capital (“Adjusted ROIC”)5 Adjusted return on invested capital (“Adjusted ROIC”)5 Inventory turnover rate Inventory turnover rate $957 $957 1,978 1,978 3,921 3,921 7,886 7,886 2,685 2,685 1,296 1,296 654 654 2.3% 2.3% 1.7% 1.7% 30.0% 30.0% 34.4% 34.4% 31.5% 31.5% 5.4% 5.4% 4.2% 4.2% 6.8% 6.8% 12.0% 12.0% 4.70 4.70 $1,181 $1,181 2,027 2,027 3,939 3,939 8,115 8,115 2,737 2,737 1,400 1,400 731 731 4.4% 4.4% 0.8% 0.8% 27.0% 27.0% 34.7% 34.7% 30.8% 30.8% 6.1% 6.1% 4.8% 4.8% 5.4% 5.4% 9.7% 9.7% 4.67 4.67 $1,007 $1,007 1,896 1,896 3,897 3,897 7,858 7,858 2,774 2,774 1,658 1,658 846 846 2.9% 2.9% (0.4%) (0.4%) 24.0% 24.0% 34.9% 34.9% 29.8% 29.8% 5.6% 5.6% 5.8% 5.8% 4.5% 4.5% 8.4% 8.4% 4.53 4.53 $595 $595 1,945 1,945 3,735 3,735 7,698 7,698 2,805 2,805 2,470 2,470 1,082 1,082 7.5% 7.5% 2.7% 2.7% 21.0% 21.0% 35.0% 35.0% 29.6% 29.6% 7.8% 7.8% 7.7% 7.7% 6.6% 6.6% 10.7% 10.7% 4.54 4.54 $827 $827 1,733 1,733 3,340 3,340 9,245 9,245 3,131 3,131 1,243 1,243 861 861 7.8% 7.8% 4.0% 4.0% 18.0% 18.0% 35.9% 35.9% 28.8% 28.8% 10.1% 10.1% 6.6% 6.6% 8.1% 8.1% 12.6% 12.6% 4.67 4.67 Per Share Information Per Share Information Earnings per diluted share2,6 Earnings per diluted share2,6 Dividends declared per share1 Dividends declared per share1 $3.72 $3.72 1.32 1.32 1 Amounts were impacted by the October 1, 2015, credit card receivable transaction. As a result of the transaction, the dividends paid in 2015 included a special cash dividend 1 Amounts were impacted by the October 1, 2015, credit card receivable transaction. As a result of the transaction, the dividends paid in 2015 included a special cash dividend of $4.85 per share. For further information regarding these impacts, see Note 3: Credit Card Receivable Transaction and Note 12: Shareholders’ Equity in Item 8. of $4.85 per share. For further information regarding these impacts, see Note 3: Credit Card Receivable Transaction and Note 12: Shareholders’ Equity in Item 8. 2 Results for 2018 include the Estimated Non-recurring Charge of $72, or $0.28 per diluted share, see Note 1: Nature of Operations and Summary of Significant Accounting 2 Results for 2018 include the Estimated Non-recurring Charge of $72, or $0.28 per diluted share, see Note 1: Nature of Operations and Summary of Significant Accounting $3.15 $3.15 6.33 6.33 $2.02 $2.02 1.48 1.48 $3.32 $3.32 1.48 1.48 $2.59 $2.59 1.48 1.48 3 The 53rd week is not included in comparable sales calculations. For the definition of comparable sales, see Results of Operations in Item 7: Management’s Discussion and 3 The 53rd week is not included in comparable sales calculations. For the definition of comparable sales, see Results of Operations in Item 7: Management’s Discussion and Policies in Item 8. Policies in Item 8. 4 Digital sales are online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store 4 Digital sales are online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store Analysis of Financial Condition and Results of Operations. Analysis of Financial Condition and Results of Operations. Reserve) and Style Board, a digital selling tool. Reserve) and Style Board, a digital selling tool. 5 See Adjusted ROIC (non-GAAP financial measure) in Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations for additional 5 See Adjusted ROIC (non-GAAP financial measure) in Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations for additional information and reconciliation to the most directly comparable GAAP financial measure. information and reconciliation to the most directly comparable GAAP financial measure. 6 Earnings per diluted share included the impact of the Trunk Club goodwill impairment charge of $1.12 per share in 2016. 6 Earnings per diluted share included the impact of the Trunk Club goodwill impairment charge of $1.12 per share in 2016. 18 18 Nordstrom, Inc. and subsidiaries 19 Nordstrom, Inc. and subsidiaries 19 RESULTS OF OPERATIONS RESULTS OF OPERATIONS In our ongoing effort to enhance the customer experience, we are focused on providing customers with a seamless experience across our In our ongoing effort to enhance the customer experience, we are focused on providing customers with a seamless experience across our channels. We invested early in our omni-channel capabilities, integrating our operations, merchandising and technology across our stores channels. We invested early in our omni-channel capabilities, integrating our operations, merchandising and technology across our stores and online, in both our Full-Price and Off-Price businesses. While our customers may engage with us through multiple channels, we know and online, in both our Full-Price and Off-Price businesses. While our customers may engage with us through multiple channels, we know they value the overall Nordstrom brand experience and view us simply as Nordstrom, which is ultimately how we view our business. We have they value the overall Nordstrom brand experience and view us simply as Nordstrom, which is ultimately how we view our business. We have one reportable segment in 2018, Retail, and analyze our results on a total Company basis. one reportable segment in 2018, Retail, and analyze our results on a total Company basis. Similar to other retailers, Nordstrom follows the retail 4-5-4 reporting calendar, which included an extra week in the fourth quarter of 2017 (the Similar to other retailers, Nordstrom follows the retail 4-5-4 reporting calendar, which included an extra week in the fourth quarter of 2017 (the “53rd week”). References to 2018 and all years except 2017 within this document are based on a 52-week fiscal year, while 2017 is based on “53rd week”). References to 2018 and all years except 2017 within this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. However, the 53rd week is not included in the comparable sales calculations. a 53-week fiscal year. However, the 53rd week is not included in the comparable sales calculations. We may not calculate certain metrics used to evaluate our business in a consistent manner among industry peers. Provided below are We may not calculate certain metrics used to evaluate our business in a consistent manner among industry peers. Provided below are definitions of metrics we present within our analysis: definitions of metrics we present within our analysis: • Comparable Sales – sales from stores that have been open at least one full year at the beginning of the year. In 2019, we expect net • Comparable Sales – sales from stores that have been open at least one full year at the beginning of the year. In 2019, we expect net sales growth to approximate comparable sales. As a result, we will only report net sales growth sales growth to approximate comparable sales. As a result, we will only report net sales growth • Comparable sales include digital sales and actual returns. Our estimate for sales return allowance is not included in the • Comparable sales include digital sales and actual returns. Our estimate for sales return allowance is not included in the comparable sales calculations. comparable sales calculations. Item 8). Item 8). • Due to the 53rd week in 2017, our 2018 comparable sales are reported on a like-for-like basis with no impact from calendar • Due to the 53rd week in 2017, our 2018 comparable sales are reported on a like-for-like basis with no impact from calendar shifts or the new Revenue Standard (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in shifts or the new Revenue Standard (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in • Digital Sales – online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, • Digital Sales – online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store Reserve) and Style Board, a digital selling tool Reserve Online, Try in Store (Store Reserve) and Style Board, a digital selling tool • Gross Profit – net sales less cost of sales and related buying and occupancy costs • Gross Profit – net sales less cost of sales and related buying and occupancy costs • • Inventory Turnover Rate – trailing 4-quarter cost of sales and related buying and occupancy costs divided by the trailing 4-quarter Inventory Turnover Rate – trailing 4-quarter cost of sales and related buying and occupancy costs divided by the trailing 4-quarter average inventory average inventory Net Sales Net Sales During the first quarter of 2018, we adopted the new Revenue Standard using the modified retrospective adoption method (see Note 1: During the first quarter of 2018, we adopted the new Revenue Standard using the modified retrospective adoption method (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results beginning in the first quarter of 2018 are presented Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results beginning in the first quarter of 2018 are presented under the new Revenue Standard, while prior period amounts are not adjusted. Also beginning in 2018, we aligned our sales presentation under the new Revenue Standard, while prior period amounts are not adjusted. Also beginning in 2018, we aligned our sales presentation with how we view the results of our operations internally and how our customers shop with us, by our Full-Price and Off-Price businesses. In with how we view the results of our operations internally and how our customers shop with us, by our Full-Price and Off-Price businesses. In 2018, we allocated our sales return allowance and loyalty related adjustments to Full-Price and Off-Price. For 2017 and 2016, Other primarily 2018, we allocated our sales return allowance and loyalty related adjustments to Full-Price and Off-Price. For 2017 and 2016, Other primarily included unallocated sales return, in-transit and loyalty related adjustments necessary to reconcile sales by business to total net sales. included unallocated sales return, in-transit and loyalty related adjustments necessary to reconcile sales by business to total net sales. • Full-Price – Nordstrom U.S. full-line stores, Nordstrom.com, Canada, Trunk Club, Jeffrey and Nordstrom Local • Full-Price – Nordstrom U.S. full-line stores, Nordstrom.com, Canada, Trunk Club, Jeffrey and Nordstrom Local • Off-Price – Nordstrom U.S. Rack stores, Nordstromrack.com/HauteLook and Last Chance clearance stores • Off-Price – Nordstrom U.S. Rack stores, Nordstromrack.com/HauteLook and Last Chance clearance stores The following table summarizes net sales and comparable sales by business: The following table summarizes net sales and comparable sales by business: Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. (Dollar and share amounts in millions except percentages and per share amounts, except where noted otherwise) (Dollar and share amounts in millions except percentages and per share amounts, except where noted otherwise) The following discussion and analysis of our financial condition and results of operations contains forward-looking statements and should be The following discussion and analysis of our financial condition and results of operations contains forward-looking statements and should be read in conjunction with Item 1A: Risk Factors, Item 6: Selected Financial Data, our Consolidated Financial Statements and related Notes read in conjunction with Item 1A: Risk Factors, Item 6: Selected Financial Data, our Consolidated Financial Statements and related Notes thereto, as well as other cautionary statements and risks described elsewhere in this Annual Report on Form 10-K, before deciding to thereto, as well as other cautionary statements and risks described elsewhere in this Annual Report on Form 10-K, before deciding to purchase, hold or sell shares of our common stock. purchase, hold or sell shares of our common stock. OVERVIEW OVERVIEW Nordstrom is a leading fashion retailer offering an extensive selection of high-quality brand-name and private label apparel, shoes, cosmetics Nordstrom is a leading fashion retailer offering an extensive selection of high-quality brand-name and private label apparel, shoes, cosmetics and accessories for women, men, young adults and children. We serve customers through two businesses — Full-Price and Off-Price. With and accessories for women, men, young adults and children. We serve customers through two businesses — Full-Price and Off-Price. With customers increasingly engaging with Nordstrom in multiple ways, we focus on providing a seamless experience across stores and online. customers increasingly engaging with Nordstrom in multiple ways, we focus on providing a seamless experience across stores and online. Our operations currently consist of our Nordstrom U.S. and Canada full-line stores, U.S. and Canada Nordstrom Rack stores, Jeffrey Our operations currently consist of our Nordstrom U.S. and Canada full-line stores, U.S. and Canada Nordstrom Rack stores, Jeffrey boutiques, Last Chance clearance stores, Trunk Club clubhouses and Nordstrom Local. Additionally, customers are served online through boutiques, Last Chance clearance stores, Trunk Club clubhouses and Nordstrom Local. Additionally, customers are served online through Nordstrom.com, Nordstromrack.com, HauteLook and TrunkClub.com. Nordstrom.com, Nordstromrack.com, HauteLook and TrunkClub.com. Our unique business model is a key point of difference in serving customers in multiple ways — through stores, online, Full-Price and Off- Our unique business model is a key point of difference in serving customers in multiple ways — through stores, online, Full-Price and Off- Price — with meaningful synergies across Nordstrom. We are focused on leveraging our digital and physical assets to provide customers Price — with meaningful synergies across Nordstrom. We are focused on leveraging our digital and physical assets to provide customers with a best-in-class experience. with a best-in-class experience. In 2018, net earnings were $564, or $3.32 per diluted share, which included a $0.05 favorable income tax benefit related to prior periods and In 2018, net earnings were $564, or $3.32 per diluted share, which included a $0.05 favorable income tax benefit related to prior periods and an estimated non-recurring credit-related charge of $0.28 (see Note 1: Nature of Operations and Summary of Significant Accounting an estimated non-recurring credit-related charge of $0.28 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies). Our net sales grew 2.3%, or approximately 3.8% excluding approximately $220 related to the 53rd week in 2017. We maintained a Policies). Our net sales grew 2.3%, or approximately 3.8% excluding approximately $220 related to the 53rd week in 2017. We maintained a strong financial position, generating annual operating cash flow of more than $1 billion for the 10th consecutive year and returning nearly $1 strong financial position, generating annual operating cash flow of more than $1 billion for the 10th consecutive year and returning nearly $1 billion to shareholders in 2018. billion to shareholders in 2018. In 2018, we achieved the following milestones in executing our customer strategy through our three strategic pillars: providing a compelling In 2018, we achieved the following milestones in executing our customer strategy through our three strategic pillars: providing a compelling product offering, delivering exceptional services and experiences and leveraging the strength of the Nordstrom brand: product offering, delivering exceptional services and experiences and leveraging the strength of the Nordstrom brand: • We continue to see positive customer trends. We had over 35 million customers, an increase of 6% from last year. One-third of our • We continue to see positive customer trends. We had over 35 million customers, an increase of 6% from last year. One-third of our customers shopped across our multiple channels, resulting in incremental customer spend. customers shopped across our multiple channels, resulting in incremental customer spend. • Our early investments to build a robust digital business gives us a competitive advantage. Digital sales increased 16% and made up • Our early investments to build a robust digital business gives us a competitive advantage. Digital sales increased 16% and made up 30% of net sales. Additionally, Nordstrom.com has achieved scale, with the profitability of Full-Price digital sales at parity with store 30% of net sales. Additionally, Nordstrom.com has achieved scale, with the profitability of Full-Price digital sales at parity with store sales. sales. • Generational investments continued to scale, contributing approximately $2 billion in sales and improvement in profitability. • Generational investments continued to scale, contributing approximately $2 billion in sales and improvement in profitability. Nordstromrack.com/HauteLook became our fastest business to reach $1 billion in sales. Trunk Club delivered sales growth of 35%. We Nordstromrack.com/HauteLook became our fastest business to reach $1 billion in sales. Trunk Club delivered sales growth of 35%. We opened our Men’s Store in New York City and furthered our expansion into Canada with the introduction of six Nordstrom Rack stores. opened our Men’s Store in New York City and furthered our expansion into Canada with the introduction of six Nordstrom Rack stores. In 2019, we have two key priorities to drive sales and market share gains. The first key priority is our local market strategy, which launched in In 2019, we have two key priorities to drive sales and market share gains. The first key priority is our local market strategy, which launched in 2018 and drove outsized market share gains in Los Angeles. We are focused on scaling in this top market by giving customers greater 2018 and drove outsized market share gains in Los Angeles. We are focused on scaling in this top market by giving customers greater access to merchandise selection and faster delivery. In addition, we are implementing aspects of our local market strategy in other markets. access to merchandise selection and faster delivery. In addition, we are implementing aspects of our local market strategy in other markets. We will further leverage inventory through our supply chain investments. This includes an Omni-channel Hub in the Los Angeles area to We will further leverage inventory through our supply chain investments. This includes an Omni-channel Hub in the Los Angeles area to accelerate inventory efficiencies, as well as a one-million square foot Omni-channel center in Riverside, California that will enable faster accelerate inventory efficiencies, as well as a one-million square foot Omni-channel center in Riverside, California that will enable faster delivery to the West Coast, which represents 40% of our customer base, at a lower cost to us. While we’re launching this local market delivery to the West Coast, which represents 40% of our customer base, at a lower cost to us. While we’re launching this local market strategy in Los Angeles first, we anticipate expanding it to our top markets in the future. We expect to expand our presence in New York City strategy in Los Angeles first, we anticipate expanding it to our top markets in the future. We expect to expand our presence in New York City with the planned opening of our Nordstrom NYC women’s store in October. We expect that our NYC flagship, coupled with our digital with the planned opening of our Nordstrom NYC women’s store in October. We expect that our NYC flagship, coupled with our digital presence, will contribute a meaningful sales lift in that market. presence, will contribute a meaningful sales lift in that market. Our second key priority to drive sales and market share gains is our loyalty program. In 2018, our loyalty customers grew 16% to 11 million Our second key priority to drive sales and market share gains is our loyalty program. In 2018, our loyalty customers grew 16% to 11 million and contributed 56% of our sales. In October 2018, we launched our enhanced program, The Nordy Club. Cardmembers now earn three and contributed 56% of our sales. In October 2018, we launched our enhanced program, The Nordy Club. Cardmembers now earn three points for every dollar spent, up from two points. In addition, we added experiential elements, such as exclusive access to services and points for every dollar spent, up from two points. In addition, we added experiential elements, such as exclusive access to services and experiences. Going forward, we plan to pursue additional opportunities to further personalize the customer experience and drive increased experiences. Going forward, we plan to pursue additional opportunities to further personalize the customer experience and drive increased spend. spend. We remain focused on driving higher shareholder returns through three key deliverables: growing market share, improving profitability and We remain focused on driving higher shareholder returns through three key deliverables: growing market share, improving profitability and shareholder returns and continuing our disciplined capital allocation approach. We are well-positioned to execute against our long-term plans shareholder returns and continuing our disciplined capital allocation approach. We are well-positioned to execute against our long-term plans and deliver a differentiated customer experience. and deliver a differentiated customer experience. Fiscal year Fiscal year Net sales by business: Net sales by business: Full-Price Full-Price Off-Price Off-Price Other Other Total net sales Total net sales Net sales increase Net sales increase Full-Price Full-Price Off-Price Off-Price Total Company Total Company Digital sales as % of total net sales Digital sales as % of total net sales Comparable sales increase (decrease) by business: Comparable sales increase (decrease) by business: 20 20 2018 2018 10,299 10,299 5,181 5,181 — — $15,480 $15,480 2.3% 2.3% 0.9% 0.9% 3.5% 3.5% 1.7% 1.7% 30% 30% 2017 2017 10,452 10,452 4,956 4,956 (271) (271) $15,137 $15,137 4.4% 4.4% 0.1% 0.1% 2.5% 2.5% 0.8% 0.8% 27% 27% 2016 2016 10,259 10,259 4,509 4,509 (270) (270) $14,498 $14,498 2.9% 2.9% (2.2%) (2.2%) 4.5% 4.5% (0.4%) (0.4%) 24% 24% Nordstrom, Inc. and subsidiaries 21 Nordstrom, Inc. and subsidiaries 21 Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations. (Dollar and share amounts in millions except percentages and per share amounts, except where noted otherwise) (Dollar and share amounts in millions except percentages and per share amounts, except where noted otherwise) The following discussion and analysis of our financial condition and results of operations contains forward-looking statements and should be The following discussion and analysis of our financial condition and results of operations contains forward-looking statements and should be read in conjunction with Item 1A: Risk Factors, Item 6: Selected Financial Data, our Consolidated Financial Statements and related Notes read in conjunction with Item 1A: Risk Factors, Item 6: Selected Financial Data, our Consolidated Financial Statements and related Notes thereto, as well as other cautionary statements and risks described elsewhere in this Annual Report on Form 10-K, before deciding to thereto, as well as other cautionary statements and risks described elsewhere in this Annual Report on Form 10-K, before deciding to purchase, hold or sell shares of our common stock. purchase, hold or sell shares of our common stock. OVERVIEW OVERVIEW Nordstrom is a leading fashion retailer offering an extensive selection of high-quality brand-name and private label apparel, shoes, cosmetics Nordstrom is a leading fashion retailer offering an extensive selection of high-quality brand-name and private label apparel, shoes, cosmetics and accessories for women, men, young adults and children. We serve customers through two businesses — Full-Price and Off-Price. With and accessories for women, men, young adults and children. We serve customers through two businesses — Full-Price and Off-Price. With customers increasingly engaging with Nordstrom in multiple ways, we focus on providing a seamless experience across stores and online. customers increasingly engaging with Nordstrom in multiple ways, we focus on providing a seamless experience across stores and online. Our operations currently consist of our Nordstrom U.S. and Canada full-line stores, U.S. and Canada Nordstrom Rack stores, Jeffrey Our operations currently consist of our Nordstrom U.S. and Canada full-line stores, U.S. and Canada Nordstrom Rack stores, Jeffrey boutiques, Last Chance clearance stores, Trunk Club clubhouses and Nordstrom Local. Additionally, customers are served online through boutiques, Last Chance clearance stores, Trunk Club clubhouses and Nordstrom Local. Additionally, customers are served online through Nordstrom.com, Nordstromrack.com, HauteLook and TrunkClub.com. Nordstrom.com, Nordstromrack.com, HauteLook and TrunkClub.com. Our unique business model is a key point of difference in serving customers in multiple ways — through stores, online, Full-Price and Off- Our unique business model is a key point of difference in serving customers in multiple ways — through stores, online, Full-Price and Off- Price — with meaningful synergies across Nordstrom. We are focused on leveraging our digital and physical assets to provide customers Price — with meaningful synergies across Nordstrom. We are focused on leveraging our digital and physical assets to provide customers with a best-in-class experience. with a best-in-class experience. In 2018, net earnings were $564, or $3.32 per diluted share, which included a $0.05 favorable income tax benefit related to prior periods and In 2018, net earnings were $564, or $3.32 per diluted share, which included a $0.05 favorable income tax benefit related to prior periods and an estimated non-recurring credit-related charge of $0.28 (see Note 1: Nature of Operations and Summary of Significant Accounting an estimated non-recurring credit-related charge of $0.28 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies). Our net sales grew 2.3%, or approximately 3.8% excluding approximately $220 related to the 53rd week in 2017. We maintained a Policies). Our net sales grew 2.3%, or approximately 3.8% excluding approximately $220 related to the 53rd week in 2017. We maintained a strong financial position, generating annual operating cash flow of more than $1 billion for the 10th consecutive year and returning nearly $1 strong financial position, generating annual operating cash flow of more than $1 billion for the 10th consecutive year and returning nearly $1 billion to shareholders in 2018. billion to shareholders in 2018. In 2018, we achieved the following milestones in executing our customer strategy through our three strategic pillars: providing a compelling In 2018, we achieved the following milestones in executing our customer strategy through our three strategic pillars: providing a compelling product offering, delivering exceptional services and experiences and leveraging the strength of the Nordstrom brand: product offering, delivering exceptional services and experiences and leveraging the strength of the Nordstrom brand: • We continue to see positive customer trends. We had over 35 million customers, an increase of 6% from last year. One-third of our • We continue to see positive customer trends. We had over 35 million customers, an increase of 6% from last year. One-third of our customers shopped across our multiple channels, resulting in incremental customer spend. customers shopped across our multiple channels, resulting in incremental customer spend. • Our early investments to build a robust digital business gives us a competitive advantage. Digital sales increased 16% and made up • Our early investments to build a robust digital business gives us a competitive advantage. Digital sales increased 16% and made up 30% of net sales. Additionally, Nordstrom.com has achieved scale, with the profitability of Full-Price digital sales at parity with store 30% of net sales. Additionally, Nordstrom.com has achieved scale, with the profitability of Full-Price digital sales at parity with store • Generational investments continued to scale, contributing approximately $2 billion in sales and improvement in profitability. • Generational investments continued to scale, contributing approximately $2 billion in sales and improvement in profitability. Nordstromrack.com/HauteLook became our fastest business to reach $1 billion in sales. Trunk Club delivered sales growth of 35%. We Nordstromrack.com/HauteLook became our fastest business to reach $1 billion in sales. Trunk Club delivered sales growth of 35%. We opened our Men’s Store in New York City and furthered our expansion into Canada with the introduction of six Nordstrom Rack stores. opened our Men’s Store in New York City and furthered our expansion into Canada with the introduction of six Nordstrom Rack stores. In 2019, we have two key priorities to drive sales and market share gains. The first key priority is our local market strategy, which launched in In 2019, we have two key priorities to drive sales and market share gains. The first key priority is our local market strategy, which launched in 2018 and drove outsized market share gains in Los Angeles. We are focused on scaling in this top market by giving customers greater 2018 and drove outsized market share gains in Los Angeles. We are focused on scaling in this top market by giving customers greater access to merchandise selection and faster delivery. In addition, we are implementing aspects of our local market strategy in other markets. access to merchandise selection and faster delivery. In addition, we are implementing aspects of our local market strategy in other markets. We will further leverage inventory through our supply chain investments. This includes an Omni-channel Hub in the Los Angeles area to We will further leverage inventory through our supply chain investments. This includes an Omni-channel Hub in the Los Angeles area to accelerate inventory efficiencies, as well as a one-million square foot Omni-channel center in Riverside, California that will enable faster accelerate inventory efficiencies, as well as a one-million square foot Omni-channel center in Riverside, California that will enable faster delivery to the West Coast, which represents 40% of our customer base, at a lower cost to us. While we’re launching this local market delivery to the West Coast, which represents 40% of our customer base, at a lower cost to us. While we’re launching this local market strategy in Los Angeles first, we anticipate expanding it to our top markets in the future. We expect to expand our presence in New York City strategy in Los Angeles first, we anticipate expanding it to our top markets in the future. We expect to expand our presence in New York City with the planned opening of our Nordstrom NYC women’s store in October. We expect that our NYC flagship, coupled with our digital with the planned opening of our Nordstrom NYC women’s store in October. We expect that our NYC flagship, coupled with our digital presence, will contribute a meaningful sales lift in that market. presence, will contribute a meaningful sales lift in that market. Our second key priority to drive sales and market share gains is our loyalty program. In 2018, our loyalty customers grew 16% to 11 million Our second key priority to drive sales and market share gains is our loyalty program. In 2018, our loyalty customers grew 16% to 11 million and contributed 56% of our sales. In October 2018, we launched our enhanced program, The Nordy Club. Cardmembers now earn three and contributed 56% of our sales. In October 2018, we launched our enhanced program, The Nordy Club. Cardmembers now earn three points for every dollar spent, up from two points. In addition, we added experiential elements, such as exclusive access to services and points for every dollar spent, up from two points. In addition, we added experiential elements, such as exclusive access to services and experiences. Going forward, we plan to pursue additional opportunities to further personalize the customer experience and drive increased experiences. Going forward, we plan to pursue additional opportunities to further personalize the customer experience and drive increased sales. sales. We remain focused on driving higher shareholder returns through three key deliverables: growing market share, improving profitability and We remain focused on driving higher shareholder returns through three key deliverables: growing market share, improving profitability and shareholder returns and continuing our disciplined capital allocation approach. We are well-positioned to execute against our long-term plans shareholder returns and continuing our disciplined capital allocation approach. We are well-positioned to execute against our long-term plans and deliver a differentiated customer experience. and deliver a differentiated customer experience. spend. spend. 20 20 RESULTS OF OPERATIONS RESULTS OF OPERATIONS In our ongoing effort to enhance the customer experience, we are focused on providing customers with a seamless experience across our In our ongoing effort to enhance the customer experience, we are focused on providing customers with a seamless experience across our channels. We invested early in our omni-channel capabilities, integrating our operations, merchandising and technology across our stores channels. We invested early in our omni-channel capabilities, integrating our operations, merchandising and technology across our stores and online, in both our Full-Price and Off-Price businesses. While our customers may engage with us through multiple channels, we know and online, in both our Full-Price and Off-Price businesses. While our customers may engage with us through multiple channels, we know they value the overall Nordstrom brand experience and view us simply as Nordstrom, which is ultimately how we view our business. We have they value the overall Nordstrom brand experience and view us simply as Nordstrom, which is ultimately how we view our business. We have one reportable segment in 2018, Retail, and analyze our results on a total Company basis. one reportable segment in 2018, Retail, and analyze our results on a total Company basis. Similar to other retailers, Nordstrom follows the retail 4-5-4 reporting calendar, which included an extra week in the fourth quarter of 2017 (the Similar to other retailers, Nordstrom follows the retail 4-5-4 reporting calendar, which included an extra week in the fourth quarter of 2017 (the “53rd week”). References to 2018 and all years except 2017 within this document are based on a 52-week fiscal year, while 2017 is based on “53rd week”). References to 2018 and all years except 2017 within this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. However, the 53rd week is not included in the comparable sales calculations. a 53-week fiscal year. However, the 53rd week is not included in the comparable sales calculations. We may not calculate certain metrics used to evaluate our business in a consistent manner among industry peers. Provided below are We may not calculate certain metrics used to evaluate our business in a consistent manner among industry peers. Provided below are definitions of metrics we present within our analysis: definitions of metrics we present within our analysis: • Comparable Sales – sales from stores that have been open at least one full year at the beginning of the year. In 2019, we expect net • Comparable Sales – sales from stores that have been open at least one full year at the beginning of the year. In 2019, we expect net sales growth to approximate comparable sales. As a result, we will only report net sales growth sales growth to approximate comparable sales. As a result, we will only report net sales growth • Comparable sales include digital sales and actual returns. Our estimate for sales return allowance is not included in the • Comparable sales include digital sales and actual returns. Our estimate for sales return allowance is not included in the comparable sales calculations. comparable sales calculations. • Due to the 53rd week in 2017, our 2018 comparable sales are reported on a like-for-like basis with no impact from calendar • Due to the 53rd week in 2017, our 2018 comparable sales are reported on a like-for-like basis with no impact from calendar shifts or the new Revenue Standard (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in shifts or the new Revenue Standard (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Item 8). • Digital Sales – online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, • Digital Sales – online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store Reserve) and Style Board, a digital selling tool Reserve Online, Try in Store (Store Reserve) and Style Board, a digital selling tool • Gross Profit – net sales less cost of sales and related buying and occupancy costs • Gross Profit – net sales less cost of sales and related buying and occupancy costs • • Inventory Turnover Rate – trailing 4-quarter cost of sales and related buying and occupancy costs divided by the trailing 4-quarter Inventory Turnover Rate – trailing 4-quarter cost of sales and related buying and occupancy costs divided by the trailing 4-quarter average inventory average inventory Net Sales Net Sales During the first quarter of 2018, we adopted the new Revenue Standard using the modified retrospective adoption method (see Note 1: During the first quarter of 2018, we adopted the new Revenue Standard using the modified retrospective adoption method (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results beginning in the first quarter of 2018 are presented Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results beginning in the first quarter of 2018 are presented under the new Revenue Standard, while prior period amounts are not adjusted. Also beginning in 2018, we aligned our sales presentation under the new Revenue Standard, while prior period amounts are not adjusted. Also beginning in 2018, we aligned our sales presentation with how we view the results of our operations internally and how our customers shop with us, by our Full-Price and Off-Price businesses. In with how we view the results of our operations internally and how our customers shop with us, by our Full-Price and Off-Price businesses. In 2018, we allocated our sales return allowance and loyalty related adjustments to Full-Price and Off-Price. For 2017 and 2016, Other primarily 2018, we allocated our sales return allowance and loyalty related adjustments to Full-Price and Off-Price. For 2017 and 2016, Other primarily included unallocated sales return, in-transit and loyalty related adjustments necessary to reconcile sales by business to total net sales. included unallocated sales return, in-transit and loyalty related adjustments necessary to reconcile sales by business to total net sales. • Full-Price – Nordstrom U.S. full-line stores, Nordstrom.com, Canada, Trunk Club, Jeffrey and Nordstrom Local • Full-Price – Nordstrom U.S. full-line stores, Nordstrom.com, Canada, Trunk Club, Jeffrey and Nordstrom Local • Off-Price – Nordstrom U.S. Rack stores, Nordstromrack.com/HauteLook and Last Chance clearance stores • Off-Price – Nordstrom U.S. Rack stores, Nordstromrack.com/HauteLook and Last Chance clearance stores The following table summarizes net sales and comparable sales by business: The following table summarizes net sales and comparable sales by business: Fiscal year Fiscal year Net sales by business: Net sales by business: Full-Price Full-Price Off-Price Off-Price Other Other Total net sales Total net sales Net sales increase Net sales increase Comparable sales increase (decrease) by business: Comparable sales increase (decrease) by business: Full-Price Full-Price Off-Price Off-Price Total Company Total Company Digital sales as % of total net sales Digital sales as % of total net sales 2018 2018 10,299 10,299 5,181 5,181 — — $15,480 $15,480 2.3% 2.3% 0.9% 0.9% 3.5% 3.5% 1.7% 1.7% 30% 30% 2017 2017 10,452 10,452 4,956 4,956 (271) (271) $15,137 $15,137 4.4% 4.4% 0.1% 0.1% 2.5% 2.5% 0.8% 0.8% 27% 27% 2016 2016 10,259 10,259 4,509 4,509 (270) (270) $14,498 $14,498 2.9% 2.9% (2.2%) (2.2%) 4.5% 4.5% (0.4%) (0.4%) 24% 24% Nordstrom, Inc. and subsidiaries 21 Nordstrom, Inc. and subsidiaries 21 Net Sales (2018 vs. 2017) Net Sales (2018 vs. 2017) In 2018, total Company net sales increased 2.3%, compared with 2017. This included a decrease of approximately 150 basis points due to In 2018, total Company net sales increased 2.3%, compared with 2017. This included a decrease of approximately 150 basis points due to the 53rd week, which contributed approximately $220 in additional net sales in 2017. Digital sales increased 16% compared with 2017. the 53rd week, which contributed approximately $220 in additional net sales in 2017. Digital sales increased 16% compared with 2017. During the year, we opened our Nordstrom Men’s Store NYC, six Nordstrom Rack stores in Canada and six in the U.S., one Jeffrey boutique During the year, we opened our Nordstrom Men’s Store NYC, six Nordstrom Rack stores in Canada and six in the U.S., one Jeffrey boutique and two Nordstrom Locals. We closed two full-line stores and one Trunk Club clubhouse. and two Nordstrom Locals. We closed two full-line stores and one Trunk Club clubhouse. Full-Price net sales decreased 1.5%, compared with 2017. This included a decrease of approximately 300 basis points primarily due to Full-Price net sales decreased 1.5%, compared with 2017. This included a decrease of approximately 300 basis points primarily due to loyalty related adjustments and the 53rd week. Full-Price sales reflected an increase in the average selling price per item sold, partially offset loyalty related adjustments and the 53rd week. Full-Price sales reflected an increase in the average selling price per item sold, partially offset by a decrease in the number of items sold. Kids’ was the top-performing merchandise category. by a decrease in the number of items sold. Kids’ was the top-performing merchandise category. Off-Price net sales increased 4.5%, compared with 2017. This included a decrease of approximately 250 basis points primarily due to the Off-Price net sales increased 4.5%, compared with 2017. This included a decrease of approximately 250 basis points primarily due to the 53rd week and loyalty related adjustments. Off-Price sales reflected an increase in the number of items sold, partially offset by a decrease in 53rd week and loyalty related adjustments. Off-Price sales reflected an increase in the number of items sold, partially offset by a decrease in the average selling price per item sold. The top-performing merchandise category was Shoes. the average selling price per item sold. The top-performing merchandise category was Shoes. Net Sales (2017 vs. 2016) Net Sales (2017 vs. 2016) In 2017, total Company net sales increased 4.4%, compared with 2016. Digital sales increased 16% compared with 2016. During the year, In 2017, total Company net sales increased 4.4%, compared with 2016. Digital sales increased 16% compared with 2016. During the year, we opened two full-line stores, including one in Canada, and 17 Nordstrom Rack stores. The 53rd week contributed approximately $220 in we opened two full-line stores, including one in Canada, and 17 Nordstrom Rack stores. The 53rd week contributed approximately $220 in additional net sales. additional net sales. Full-Price net sales increased 1.9% compared with 2016. Full-Price sales reflected an increase in the average selling price per item sold and Full-Price net sales increased 1.9% compared with 2016. Full-Price sales reflected an increase in the average selling price per item sold and an increase in the number of items sold. Kids’ was the top-performing merchandise category. an increase in the number of items sold. Kids’ was the top-performing merchandise category. Off-Price net sales increased 9.9% compared with 2016. Off-Price sales reflected an increase in the number of items sold, partially offset by Off-Price net sales increased 9.9% compared with 2016. Off-Price sales reflected an increase in the number of items sold, partially offset by a decrease in average selling price per item sold. Beauty was the top-performing merchandise category. a decrease in average selling price per item sold. Beauty was the top-performing merchandise category. Credit Card Revenues, Net Credit Card Revenues, Net Credit Card Revenues, net include our portion of the ongoing credit card revenue, net of credit losses, pursuant to our program agreement Credit Card Revenues, net include our portion of the ongoing credit card revenue, net of credit losses, pursuant to our program agreement with TD whereby TD is the exclusive issuer of our consumer credit cards and we perform account servicing functions. In 2017 and 2016, we with TD whereby TD is the exclusive issuer of our consumer credit cards and we perform account servicing functions. In 2017 and 2016, we also recorded asset amortization and deferred revenue recognition associated with the assets and liabilities recorded as part of the initial also recorded asset amortization and deferred revenue recognition associated with the assets and liabilities recorded as part of the initial transaction to sell our U.S. Visa and private label credit card portfolio to TD. transaction to sell our U.S. Visa and private label credit card portfolio to TD. Upon adoption of the new Revenue Standard in 2018, the remaining unamortized balances of the investment in contract asset and deferred Upon adoption of the new Revenue Standard in 2018, the remaining unamortized balances of the investment in contract asset and deferred revenue associated with the sale of the credit card receivables were eliminated as part of a cumulative-effect adjustment, reducing the revenue associated with the sale of the credit card receivables were eliminated as part of a cumulative-effect adjustment, reducing the opening balance of accumulated deficit for 2018. As a result, the asset amortization and deferred revenue recognition are no longer recorded opening balance of accumulated deficit for 2018. As a result, the asset amortization and deferred revenue recognition are no longer recorded in credit card revenues, net (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). in credit card revenues, net (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Credit Card Revenues, Net (2018 vs. 2017) Credit Card Revenues, Net (2018 vs. 2017) Credit Card Revenues, net increased $39 in 2018 reflecting our strategic partnership with TD to responsibly grow our receivables and Credit Card Revenues, net increased $39 in 2018 reflecting our strategic partnership with TD to responsibly grow our receivables and associated revenues as well as efforts to drive new account growth. The 53rd week contributed $10 in additional revenue in 2017. associated revenues as well as efforts to drive new account growth. The 53rd week contributed $10 in additional revenue in 2017. Credit Card Revenues, Net (2017 vs. 2016) Credit Card Revenues, Net (2017 vs. 2016) Credit Card Revenues, net increased $82 in 2017 due to the growth of our program and associated revenues as well as a reduction in Credit Card Revenues, net increased $82 in 2017 due to the growth of our program and associated revenues as well as a reduction in amortization expense related to the sale of the credit card portfolio. The 53rd week contributed $10 in additional revenue in 2017. amortization expense related to the sale of the credit card portfolio. The 53rd week contributed $10 in additional revenue in 2017. Gross Profit Gross Profit The following table summarizes gross profit: The following table summarizes gross profit: Fiscal year Fiscal year Gross profit Gross profit Gross profit as a % of net sales Gross profit as a % of net sales Inventory turnover rate Inventory turnover rate 2016 2016 $5,058 $5,058 34.9% 34.9% 4.53 4.53 2017 2017 $5,247 $5,247 34.7% 34.7% 4.67 4.67 2018 2018 $5,325 $5,325 34.4% 34.4% 4.70 4.70 Gross Profit (2018 vs. 2017) Gross Profit (2018 vs. 2017) Our gross profit rate decreased 26 basis points in 2018 when compared with 2017, largely due to higher Full-Price markdowns in the fourth Our gross profit rate decreased 26 basis points in 2018 when compared with 2017, largely due to higher Full-Price markdowns in the fourth quarter of 2018. Overall, continued focus on inventory execution led to improvements in inventory turnover rate in 2018. quarter of 2018. Overall, continued focus on inventory execution led to improvements in inventory turnover rate in 2018. Gross Profit (2017 vs. 2016) Gross Profit (2017 vs. 2016) Our gross profit rate decreased 23 basis points in 2017 when compared with 2016, primarily due to higher planned occupancy expenses Our gross profit rate decreased 23 basis points in 2017 when compared with 2016, primarily due to higher planned occupancy expenses related to new store growth for Nordstrom Rack and Canada. Continued focus on inventory execution led to improvements in inventory related to new store growth for Nordstrom Rack and Canada. Continued focus on inventory execution led to improvements in inventory turnover rate in 2017. turnover rate in 2017. 22 22 Nordstrom, Inc. and subsidiaries 23 Nordstrom, Inc. and subsidiaries 23 Selling, General and Administrative Expenses Selling, General and Administrative Expenses Selling, general and administrative (“SG&A”) expenses are summarized in the following table: Selling, general and administrative (“SG&A”) expenses are summarized in the following table: Fiscal year Fiscal year Selling, general and administrative expenses Selling, general and administrative expenses Selling, general and administrative expenses as a % of net sales Selling, general and administrative expenses as a % of net sales Selling, General and Administrative Expenses (2018 vs. 2017) Selling, General and Administrative Expenses (2018 vs. 2017) 2018 2018 $4,868 $4,868 31.5% 31.5% 2017 2017 $4,662 $4,662 30.8% 30.8% 2016 2016 $4,315 $4,315 29.8% 29.8% Our SG&A rate increased 65 basis points and increased $206 in 2018 compared with 2017. The basis point increase was primarily due to the Our SG&A rate increased 65 basis points and increased $206 in 2018 compared with 2017. The basis point increase was primarily due to the Estimated Non-recurring Charge of $72 in 2018 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Estimated Non-recurring Charge of $72 in 2018 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). The dollar increase was primarily due to planned increases in supply chain and marketing costs and the Estimated Non-recurring Charge. The dollar increase was primarily due to planned increases in supply chain and marketing costs and the Estimated Non-recurring Charge. Selling, General and Administrative Expenses (2017 vs. 2016) Selling, General and Administrative Expenses (2017 vs. 2016) Our SG&A rate increased 104 basis points and increased $347 in 2017 compared with 2016 primarily due to planned technology and Our SG&A rate increased 104 basis points and increased $347 in 2017 compared with 2016 primarily due to planned technology and performance related expenses. performance related expenses. Goodwill Impairment Goodwill Impairment We recognized a goodwill impairment charge of $197 in 2016 related to Trunk Club (see Note 9: Fair Value Measurements in Item 8). We recognized a goodwill impairment charge of $197 in 2016 related to Trunk Club (see Note 9: Fair Value Measurements in Item 8). Earnings Before Interest and Income Taxes Earnings Before Interest and Income Taxes Earnings before interest and income taxes (“EBIT”) are summarized in the following table: Earnings before interest and income taxes (“EBIT”) are summarized in the following table: EBIT decreased $89 and 71 basis points in 2018 compared with 2017 primarily due to the Estimated Non-recurring Charge of $72 (see Note EBIT decreased $89 and 71 basis points in 2018 compared with 2017 primarily due to the Estimated Non-recurring Charge of $72 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Earnings Before Interest and Income Taxes (2017 vs. 2016) Earnings Before Interest and Income Taxes (2017 vs. 2016) EBIT increased $121 and 56 basis points in 2017 compared with 2016 primarily due to a goodwill impairment charge of $197 in 2016 related EBIT increased $121 and 56 basis points in 2017 compared with 2016 primarily due to a goodwill impairment charge of $197 in 2016 related Fiscal year Fiscal year Earnings before interest and income taxes Earnings before interest and income taxes Earnings before interest and income taxes as a % of net sales Earnings before interest and income taxes as a % of net sales Earnings Before Interest and Income Taxes (2018 vs. 2017) Earnings Before Interest and Income Taxes (2018 vs. 2017) Interest expense, net is summarized in the following table: Interest expense, net is summarized in the following table: Interest on long-term debt and short-term borrowings Interest on long-term debt and short-term borrowings to Trunk Club. to Trunk Club. Interest Expense, Net Interest Expense, Net Fiscal year Fiscal year Less: Less: Interest income Interest income Capitalized interest Capitalized interest Interest expense, net Interest expense, net 2018 2018 $837 $837 5.4% 5.4% 2018 2018 $146 $146 (15) (15) (27) (27) $104 $104 2017 2017 $926 $926 6.1% 6.1% 2017 2017 $168 $168 (5) (5) (27) (27) $136 $136 2016 2016 $805 $805 5.6% 5.6% 2016 2016 $147 $147 (1) (1) (25) (25) $121 $121 Interest Expense, Net (2018 vs. 2017) Interest Expense, Net (2018 vs. 2017) Interest expense, net decreased $32 in 2018 compared with 2017 primarily due to a net interest expense charge of $18 related to the $650 Interest expense, net decreased $32 in 2018 compared with 2017 primarily due to a net interest expense charge of $18 related to the $650 debt refinancing completed in the first quarter of 2017 (see Note 8: Debt and Credit Facilities in Item 8) and an increase in interest income debt refinancing completed in the first quarter of 2017 (see Note 8: Debt and Credit Facilities in Item 8) and an increase in interest income resulting from higher average cash balances and short-term interest rates. resulting from higher average cash balances and short-term interest rates. Interest Expense, Net (2017 vs. 2016) Interest Expense, Net (2017 vs. 2016) debt refinancing completed in the first quarter of 2017. debt refinancing completed in the first quarter of 2017. Interest expense, net increased $15 in 2017 compared with 2016 primarily due to a net interest expense charge of $18 related to the $650 Interest expense, net increased $15 in 2017 compared with 2016 primarily due to a net interest expense charge of $18 related to the $650 Net Sales (2018 vs. 2017) Net Sales (2018 vs. 2017) In 2018, total Company net sales increased 2.3%, compared with 2017. This included a decrease of approximately 150 basis points due to In 2018, total Company net sales increased 2.3%, compared with 2017. This included a decrease of approximately 150 basis points due to the 53rd week, which contributed approximately $220 in additional net sales in 2017. Digital sales increased 16% compared with 2017. the 53rd week, which contributed approximately $220 in additional net sales in 2017. Digital sales increased 16% compared with 2017. During the year, we opened our Nordstrom Men’s Store NYC, six Nordstrom Rack stores in Canada and six in the U.S., one Jeffrey boutique During the year, we opened our Nordstrom Men’s Store NYC, six Nordstrom Rack stores in Canada and six in the U.S., one Jeffrey boutique and two Nordstrom Locals. We closed two full-line stores and one Trunk Club clubhouse. and two Nordstrom Locals. We closed two full-line stores and one Trunk Club clubhouse. Full-Price net sales decreased 1.5%, compared with 2017. This included a decrease of approximately 300 basis points primarily due to Full-Price net sales decreased 1.5%, compared with 2017. This included a decrease of approximately 300 basis points primarily due to loyalty related adjustments and the 53rd week. Full-Price sales reflected an increase in the average selling price per item sold, partially offset loyalty related adjustments and the 53rd week. Full-Price sales reflected an increase in the average selling price per item sold, partially offset by a decrease in the number of items sold. Kids’ was the top-performing merchandise category. by a decrease in the number of items sold. Kids’ was the top-performing merchandise category. Off-Price net sales increased 4.5%, compared with 2017. This included a decrease of approximately 250 basis points primarily due to the Off-Price net sales increased 4.5%, compared with 2017. This included a decrease of approximately 250 basis points primarily due to the 53rd week and loyalty related adjustments. Off-Price sales reflected an increase in the number of items sold, partially offset by a decrease in 53rd week and loyalty related adjustments. Off-Price sales reflected an increase in the number of items sold, partially offset by a decrease in the average selling price per item sold. The top-performing merchandise category was Shoes. the average selling price per item sold. The top-performing merchandise category was Shoes. Net Sales (2017 vs. 2016) Net Sales (2017 vs. 2016) additional net sales. additional net sales. In 2017, total Company net sales increased 4.4%, compared with 2016. Digital sales increased 16% compared with 2016. During the year, In 2017, total Company net sales increased 4.4%, compared with 2016. Digital sales increased 16% compared with 2016. During the year, we opened two full-line stores, including one in Canada, and 17 Nordstrom Rack stores. The 53rd week contributed approximately $220 in we opened two full-line stores, including one in Canada, and 17 Nordstrom Rack stores. The 53rd week contributed approximately $220 in Full-Price net sales increased 1.9% compared with 2016. Full-Price sales reflected an increase in the average selling price per item sold and Full-Price net sales increased 1.9% compared with 2016. Full-Price sales reflected an increase in the average selling price per item sold and an increase in the number of items sold. Kids’ was the top-performing merchandise category. an increase in the number of items sold. Kids’ was the top-performing merchandise category. Off-Price net sales increased 9.9% compared with 2016. Off-Price sales reflected an increase in the number of items sold, partially offset by Off-Price net sales increased 9.9% compared with 2016. Off-Price sales reflected an increase in the number of items sold, partially offset by a decrease in average selling price per item sold. Beauty was the top-performing merchandise category. a decrease in average selling price per item sold. Beauty was the top-performing merchandise category. Credit Card Revenues, Net Credit Card Revenues, Net Credit Card Revenues, net include our portion of the ongoing credit card revenue, net of credit losses, pursuant to our program agreement Credit Card Revenues, net include our portion of the ongoing credit card revenue, net of credit losses, pursuant to our program agreement with TD whereby TD is the exclusive issuer of our consumer credit cards and we perform account servicing functions. In 2017 and 2016, we with TD whereby TD is the exclusive issuer of our consumer credit cards and we perform account servicing functions. In 2017 and 2016, we also recorded asset amortization and deferred revenue recognition associated with the assets and liabilities recorded as part of the initial also recorded asset amortization and deferred revenue recognition associated with the assets and liabilities recorded as part of the initial transaction to sell our U.S. Visa and private label credit card portfolio to TD. transaction to sell our U.S. Visa and private label credit card portfolio to TD. Upon adoption of the new Revenue Standard in 2018, the remaining unamortized balances of the investment in contract asset and deferred Upon adoption of the new Revenue Standard in 2018, the remaining unamortized balances of the investment in contract asset and deferred revenue associated with the sale of the credit card receivables were eliminated as part of a cumulative-effect adjustment, reducing the revenue associated with the sale of the credit card receivables were eliminated as part of a cumulative-effect adjustment, reducing the opening balance of accumulated deficit for 2018. As a result, the asset amortization and deferred revenue recognition are no longer recorded opening balance of accumulated deficit for 2018. As a result, the asset amortization and deferred revenue recognition are no longer recorded in credit card revenues, net (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). in credit card revenues, net (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Credit Card Revenues, Net (2018 vs. 2017) Credit Card Revenues, Net (2018 vs. 2017) Credit Card Revenues, net increased $39 in 2018 reflecting our strategic partnership with TD to responsibly grow our receivables and Credit Card Revenues, net increased $39 in 2018 reflecting our strategic partnership with TD to responsibly grow our receivables and associated revenues as well as efforts to drive new account growth. The 53rd week contributed $10 in additional revenue in 2017. associated revenues as well as efforts to drive new account growth. The 53rd week contributed $10 in additional revenue in 2017. Credit Card Revenues, Net (2017 vs. 2016) Credit Card Revenues, Net (2017 vs. 2016) Credit Card Revenues, net increased $82 in 2017 due to the growth of our program and associated revenues as well as a reduction in Credit Card Revenues, net increased $82 in 2017 due to the growth of our program and associated revenues as well as a reduction in amortization expense related to the sale of the credit card portfolio. The 53rd week contributed $10 in additional revenue in 2017. amortization expense related to the sale of the credit card portfolio. The 53rd week contributed $10 in additional revenue in 2017. The following table summarizes gross profit: The following table summarizes gross profit: Gross Profit Gross Profit Fiscal year Fiscal year Gross profit Gross profit Gross profit as a % of net sales Gross profit as a % of net sales Inventory turnover rate Inventory turnover rate Gross Profit (2018 vs. 2017) Gross Profit (2018 vs. 2017) Gross Profit (2017 vs. 2016) Gross Profit (2017 vs. 2016) turnover rate in 2017. turnover rate in 2017. 22 22 Our gross profit rate decreased 26 basis points in 2018 when compared with 2017, largely due to higher Full-Price markdowns in the fourth Our gross profit rate decreased 26 basis points in 2018 when compared with 2017, largely due to higher Full-Price markdowns in the fourth quarter of 2018. Overall, continued focus on inventory execution led to improvements in inventory turnover rate in 2018. quarter of 2018. Overall, continued focus on inventory execution led to improvements in inventory turnover rate in 2018. Our gross profit rate decreased 23 basis points in 2017 when compared with 2016, primarily due to higher planned occupancy expenses Our gross profit rate decreased 23 basis points in 2017 when compared with 2016, primarily due to higher planned occupancy expenses related to new store growth for Nordstrom Rack and Canada. Continued focus on inventory execution led to improvements in inventory related to new store growth for Nordstrom Rack and Canada. Continued focus on inventory execution led to improvements in inventory Selling, General and Administrative Expenses Selling, General and Administrative Expenses Selling, general and administrative (“SG&A”) expenses are summarized in the following table: Selling, general and administrative (“SG&A”) expenses are summarized in the following table: 2018 Fiscal year 2018 Fiscal year $4,868 Selling, general and administrative expenses $4,868 Selling, general and administrative expenses 31.5% Selling, general and administrative expenses as a % of net sales 31.5% Selling, general and administrative expenses as a % of net sales 2017 2017 $4,662 $4,662 30.8% 30.8% 2016 2016 $4,315 $4,315 29.8% 29.8% Selling, General and Administrative Expenses (2018 vs. 2017) Selling, General and Administrative Expenses (2018 vs. 2017) Our SG&A rate increased 65 basis points and increased $206 in 2018 compared with 2017. The basis point increase was primarily due to the Our SG&A rate increased 65 basis points and increased $206 in 2018 compared with 2017. The basis point increase was primarily due to the Estimated Non-recurring Charge of $72 in 2018 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Estimated Non-recurring Charge of $72 in 2018 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). The dollar increase was primarily due to planned increases in supply chain and marketing costs and the Estimated Non-recurring Charge. The dollar increase was primarily due to planned increases in supply chain and marketing costs and the Estimated Non-recurring Charge. Selling, General and Administrative Expenses (2017 vs. 2016) Selling, General and Administrative Expenses (2017 vs. 2016) Our SG&A rate increased 104 basis points and increased $347 in 2017 compared with 2016 primarily due to planned technology and Our SG&A rate increased 104 basis points and increased $347 in 2017 compared with 2016 primarily due to planned technology and performance related expenses. performance related expenses. Goodwill Impairment Goodwill Impairment We recognized a goodwill impairment charge of $197 in 2016 related to Trunk Club (see Note 9: Fair Value Measurements in Item 8). We recognized a goodwill impairment charge of $197 in 2016 related to Trunk Club (see Note 9: Fair Value Measurements in Item 8). Earnings Before Interest and Income Taxes Earnings Before Interest and Income Taxes Earnings before interest and income taxes (“EBIT”) are summarized in the following table: Earnings before interest and income taxes (“EBIT”) are summarized in the following table: Fiscal year Fiscal year Earnings before interest and income taxes Earnings before interest and income taxes Earnings before interest and income taxes as a % of net sales Earnings before interest and income taxes as a % of net sales 2018 2018 $837 $837 5.4% 5.4% 2016 2016 $805 $805 5.6% 5.6% 2017 2017 $926 $926 6.1% 6.1% Earnings Before Interest and Income Taxes (2018 vs. 2017) Earnings Before Interest and Income Taxes (2018 vs. 2017) EBIT decreased $89 and 71 basis points in 2018 compared with 2017 primarily due to the Estimated Non-recurring Charge of $72 (see Note EBIT decreased $89 and 71 basis points in 2018 compared with 2017 primarily due to the Estimated Non-recurring Charge of $72 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Earnings Before Interest and Income Taxes (2017 vs. 2016) Earnings Before Interest and Income Taxes (2017 vs. 2016) EBIT increased $121 and 56 basis points in 2017 compared with 2016 primarily due to a goodwill impairment charge of $197 in 2016 related EBIT increased $121 and 56 basis points in 2017 compared with 2016 primarily due to a goodwill impairment charge of $197 in 2016 related to Trunk Club. to Trunk Club. Interest Expense, Net Interest Expense, Net Interest expense, net is summarized in the following table: Interest expense, net is summarized in the following table: Fiscal year Fiscal year Interest on long-term debt and short-term borrowings Interest on long-term debt and short-term borrowings Less: Less: 2016 2016 $147 $147 2018 2018 $146 $146 2017 2017 $168 $168 Interest income Interest income Capitalized interest Capitalized interest Interest expense, net Interest expense, net (15) (15) (27) (27) $104 $104 (5) (5) (27) (27) $136 $136 (1) (1) (25) (25) $121 $121 2018 2018 $5,325 $5,325 34.4% 34.4% 4.70 4.70 2017 2017 $5,247 $5,247 34.7% 34.7% 4.67 4.67 2016 2016 $5,058 $5,058 34.9% 34.9% 4.53 4.53 Interest Expense, Net (2018 vs. 2017) Interest Expense, Net (2018 vs. 2017) Interest expense, net decreased $32 in 2018 compared with 2017 primarily due to a net interest expense charge of $18 related to the $650 Interest expense, net decreased $32 in 2018 compared with 2017 primarily due to a net interest expense charge of $18 related to the $650 debt refinancing completed in the first quarter of 2017 (see Note 8: Debt and Credit Facilities in Item 8) and an increase in interest income debt refinancing completed in the first quarter of 2017 (see Note 8: Debt and Credit Facilities in Item 8) and an increase in interest income resulting from higher average cash balances and short-term interest rates. resulting from higher average cash balances and short-term interest rates. Interest Expense, Net (2017 vs. 2016) Interest Expense, Net (2017 vs. 2016) Interest expense, net increased $15 in 2017 compared with 2016 primarily due to a net interest expense charge of $18 related to the $650 Interest expense, net increased $15 in 2017 compared with 2016 primarily due to a net interest expense charge of $18 related to the $650 debt refinancing completed in the first quarter of 2017. debt refinancing completed in the first quarter of 2017. Nordstrom, Inc. and subsidiaries 23 Nordstrom, Inc. and subsidiaries 23 Income Tax Expense Income Tax Expense Income tax expense is summarized in the following table: Income tax expense is summarized in the following table: Fiscal year Fiscal year Income tax expense Income tax expense Effective tax rate Effective tax rate 2018 2018 $169 $169 23.1% 23.1% 2017 2017 $353 $353 44.7% 44.7% 2016 2016 $330 $330 48.2% 48.2% Fiscal year Fiscal year Basic Basic Diluted Diluted 2018 2018 $3.37 $3.37 $3.32 $3.32 2017 2017 $2.62 $2.62 $2.59 $2.59 2016 2016 $2.05 $2.05 $2.02 $2.02 Earnings Per Share Earnings Per Share Earnings per share (“EPS”) is as follows: Earnings per share (“EPS”) is as follows: In December 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. Among numerous other provisions, the Tax Act significantly In December 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. Among numerous other provisions, the Tax Act significantly revised the U.S. federal corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting revised the U.S. federal corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Act, resulting in no material changes to previously recorded provisional amounts. Act, resulting in no material changes to previously recorded provisional amounts. The following table illustrates the components of our effective tax rate: The following table illustrates the components of our effective tax rate: Fiscal year Fiscal year Statutory rate1 Statutory rate1 Tax Act impact Tax Act impact Goodwill impairment Goodwill impairment State and local income taxes, net of federal income taxes State and local income taxes, net of federal income taxes Federal credits Federal credits Valuation allowance release Valuation allowance release Other, net Other, net Effective tax rate Effective tax rate 1 The statutory rate in 2018 and 2017 is reduced due to the Tax Act. 1 The statutory rate in 2018 and 2017 is reduced due to the Tax Act. Income Tax Expense (2018 vs. 2017) Income Tax Expense (2018 vs. 2017) The decrease in the effective tax rate for 2018 compared with 2017 was primarily due to the lower statutory tax rate enacted under the Tax The decrease in the effective tax rate for 2018 compared with 2017 was primarily due to the lower statutory tax rate enacted under the Tax Act, the benefit of certain current year foreign losses and the release of a foreign valuation allowance (see Note 14: Income Taxes in Item 8). Act, the benefit of certain current year foreign losses and the release of a foreign valuation allowance (see Note 14: Income Taxes in Item 8). Income Tax Expense (2017 vs. 2016) Income Tax Expense (2017 vs. 2016) The decrease in the effective tax rate for 2017 compared with 2016 was primarily due to the non-deductible goodwill impairment charge of The decrease in the effective tax rate for 2017 compared with 2016 was primarily due to the non-deductible goodwill impairment charge of $197 related to Trunk Club in the third quarter of 2016 (see Note 9: Fair Value Measurements in Item 8). Excluding the impact of the Trunk $197 related to Trunk Club in the third quarter of 2016 (see Note 9: Fair Value Measurements in Item 8). Excluding the impact of the Trunk Club goodwill impairment, our effective tax rate for 2017 would have increased approximately 700 basis points compared with 2016 primarily Club goodwill impairment, our effective tax rate for 2017 would have increased approximately 700 basis points compared with 2016 primarily as a result of the Tax Act. Net earnings in 2017 included $42 related to the Tax Act, which includes a provisional, one-time tax charge of $51 as a result of the Tax Act. Net earnings in 2017 included $42 related to the Tax Act, which includes a provisional, one-time tax charge of $51 related to the revaluation of net deferred tax assets, partially offset by cash savings from a lower federal tax rate. related to the revaluation of net deferred tax assets, partially offset by cash savings from a lower federal tax rate. 2018 2018 21.0% 21.0% (0.1%) (0.1%) — — 5.8% 5.8% (1.5%) (1.5%) (1.2%) (1.2%) (0.9%) (0.9%) 23.1% 23.1% 2016 2016 35.0% 35.0% — — 10.1% 10.1% 5.1% 5.1% (0.6%) (0.6%) — — (1.4%) (1.4%) 48.2% 48.2% 2017 2017 33.7% 33.7% 6.1% 6.1% — — 4.5% 4.5% (0.7%) (0.7%) — — 1.1% 1.1% 44.7% 44.7% The increase in diluted EPS of $0.73 was primarily due to a lower tax rate, partially offset by the Estimated Non-recurring Charge of $0.28 The increase in diluted EPS of $0.73 was primarily due to a lower tax rate, partially offset by the Estimated Non-recurring Charge of $0.28 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Earnings Per Share (2018 vs. 2017) Earnings Per Share (2018 vs. 2017) Earnings Per Share (2017 vs. 2016) Earnings Per Share (2017 vs. 2016) For 2017, diluted EPS of $2.59 included impacts associated with the Tax Act consisting of a $0.25 per share reduction related to our income For 2017, diluted EPS of $2.59 included impacts associated with the Tax Act consisting of a $0.25 per share reduction related to our income tax provision and a $0.06 per share decrease for a one-time investment in our employees. The impact of the Trunk Club goodwill impairment tax provision and a $0.06 per share decrease for a one-time investment in our employees. The impact of the Trunk Club goodwill impairment charge of $197 in 2016 was approximately $1.12 per share. Excluding the impact of these items, diluted EPS decreased in 2017 compared charge of $197 in 2016 was approximately $1.12 per share. Excluding the impact of these items, diluted EPS decreased in 2017 compared with 2016 due to planned increases in supply chain and technology costs associated with our growth initiatives, partially offset by an increase with 2016 due to planned increases in supply chain and technology costs associated with our growth initiatives, partially offset by an increase We are committed to achieving long-term financial targets, which support three strategic objectives in driving shareholder returns: continuing We are committed to achieving long-term financial targets, which support three strategic objectives in driving shareholder returns: continuing market share gains, improving profitability and returns, and maintaining disciplined capital allocation. Our expectations for fiscal 2019 are as market share gains, improving profitability and returns, and maintaining disciplined capital allocation. Our expectations for fiscal 2019 are as 1 percent to 2 percent 1 percent to 2 percent Mid to high single-digit growth Mid to high single-digit growth $915 to $970 million $915 to $970 million 5.9 percent to 6.1 percent 5.9 percent to 6.1 percent $3.65 to $3.90 $3.65 to $3.90 Earnings per diluted share (excluding the impact of any potential future share Earnings per diluted share (excluding the impact of any potential future share Our guidance also incorporates the following assumptions: Our guidance also incorporates the following assumptions: • We measure our performance through market share, customers and net sales metrics. As comparable sales growth is expected to • We measure our performance through market share, customers and net sales metrics. As comparable sales growth is expected to approximate net sales growth in 2019, we will only report net sales growth. approximate net sales growth in 2019, we will only report net sales growth. • The effective tax rate is expected to be approximately 26%. • The effective tax rate is expected to be approximately 26%. • Estimated outstanding shares are expected to be approximately 162, which excludes the impact of any potential future share • Estimated outstanding shares are expected to be approximately 162, which excludes the impact of any potential future share repurchases. repurchases. in net sales. in net sales. Fiscal Year 2019 Outlook Fiscal Year 2019 Outlook follows: follows: Net sales growth Net sales growth Credit card revenues, net Credit card revenues, net EBIT EBIT EBIT margin EBIT margin repurchase) repurchase) 24 24 Nordstrom, Inc. and subsidiaries 25 Nordstrom, Inc. and subsidiaries 25 In December 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. Among numerous other provisions, the Tax Act significantly In December 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. Among numerous other provisions, the Tax Act significantly revised the U.S. federal corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting revised the U.S. federal corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Act, resulting in no material changes to previously recorded provisional amounts. Act, resulting in no material changes to previously recorded provisional amounts. The following table illustrates the components of our effective tax rate: The following table illustrates the components of our effective tax rate: Income Tax Expense Income Tax Expense Income tax expense is summarized in the following table: Income tax expense is summarized in the following table: Fiscal year Fiscal year Income tax expense Income tax expense Effective tax rate Effective tax rate State and local income taxes, net of federal income taxes State and local income taxes, net of federal income taxes Fiscal year Fiscal year Statutory rate1 Statutory rate1 Tax Act impact Tax Act impact Goodwill impairment Goodwill impairment Federal credits Federal credits Valuation allowance release Valuation allowance release Other, net Other, net Effective tax rate Effective tax rate 2018 2018 $169 $169 23.1% 23.1% 2018 2018 21.0% 21.0% (0.1%) (0.1%) — — 5.8% 5.8% (1.5%) (1.5%) (1.2%) (1.2%) (0.9%) (0.9%) 23.1% 23.1% 2017 2017 $353 $353 44.7% 44.7% 2017 2017 33.7% 33.7% 6.1% 6.1% — — 4.5% 4.5% (0.7%) (0.7%) — — 1.1% 1.1% 44.7% 44.7% 2016 2016 $330 $330 48.2% 48.2% 2016 2016 35.0% 35.0% — — 10.1% 10.1% 5.1% 5.1% (0.6%) (0.6%) — — (1.4%) (1.4%) 48.2% 48.2% 1 The statutory rate in 2018 and 2017 is reduced due to the Tax Act. 1 The statutory rate in 2018 and 2017 is reduced due to the Tax Act. Income Tax Expense (2018 vs. 2017) Income Tax Expense (2018 vs. 2017) The decrease in the effective tax rate for 2018 compared with 2017 was primarily due to the lower statutory tax rate enacted under the Tax The decrease in the effective tax rate for 2018 compared with 2017 was primarily due to the lower statutory tax rate enacted under the Tax Act, the benefit of certain current year foreign losses and the release of a foreign valuation allowance (see Note 14: Income Taxes in Item 8). Act, the benefit of certain current year foreign losses and the release of a foreign valuation allowance (see Note 14: Income Taxes in Item 8). Income Tax Expense (2017 vs. 2016) Income Tax Expense (2017 vs. 2016) The decrease in the effective tax rate for 2017 compared with 2016 was primarily due to the non-deductible goodwill impairment charge of The decrease in the effective tax rate for 2017 compared with 2016 was primarily due to the non-deductible goodwill impairment charge of $197 related to Trunk Club in the third quarter of 2016 (see Note 9: Fair Value Measurements in Item 8). Excluding the impact of the Trunk $197 related to Trunk Club in the third quarter of 2016 (see Note 9: Fair Value Measurements in Item 8). Excluding the impact of the Trunk Club goodwill impairment, our effective tax rate for 2017 would have increased approximately 700 basis points compared with 2016 primarily Club goodwill impairment, our effective tax rate for 2017 would have increased approximately 700 basis points compared with 2016 primarily as a result of the Tax Act. Net earnings in 2017 included $42 related to the Tax Act, which includes a provisional, one-time tax charge of $51 as a result of the Tax Act. Net earnings in 2017 included $42 related to the Tax Act, which includes a provisional, one-time tax charge of $51 related to the revaluation of net deferred tax assets, partially offset by cash savings from a lower federal tax rate. related to the revaluation of net deferred tax assets, partially offset by cash savings from a lower federal tax rate. Earnings Per Share Earnings Per Share Earnings per share (“EPS”) is as follows: Earnings per share (“EPS”) is as follows: Fiscal year Fiscal year Basic Basic Diluted Diluted 2018 2018 $3.37 $3.37 $3.32 $3.32 2017 2017 $2.62 $2.62 $2.59 $2.59 2016 2016 $2.05 $2.05 $2.02 $2.02 Earnings Per Share (2018 vs. 2017) Earnings Per Share (2018 vs. 2017) The increase in diluted EPS of $0.73 was primarily due to a lower tax rate, partially offset by the Estimated Non-recurring Charge of $0.28 The increase in diluted EPS of $0.73 was primarily due to a lower tax rate, partially offset by the Estimated Non-recurring Charge of $0.28 (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Earnings Per Share (2017 vs. 2016) Earnings Per Share (2017 vs. 2016) For 2017, diluted EPS of $2.59 included impacts associated with the Tax Act consisting of a $0.25 per share reduction related to our income For 2017, diluted EPS of $2.59 included impacts associated with the Tax Act consisting of a $0.25 per share reduction related to our income tax provision and a $0.06 per share decrease for a one-time investment in our employees. The impact of the Trunk Club goodwill impairment tax provision and a $0.06 per share decrease for a one-time investment in our employees. The impact of the Trunk Club goodwill impairment charge of $197 in 2016 was approximately $1.12 per share. Excluding the impact of these items, diluted EPS decreased in 2017 compared charge of $197 in 2016 was approximately $1.12 per share. Excluding the impact of these items, diluted EPS decreased in 2017 compared with 2016 due to planned increases in supply chain and technology costs associated with our growth initiatives, partially offset by an increase with 2016 due to planned increases in supply chain and technology costs associated with our growth initiatives, partially offset by an increase in net sales. in net sales. Fiscal Year 2019 Outlook Fiscal Year 2019 Outlook We are committed to achieving long-term financial targets, which support three strategic objectives in driving shareholder returns: continuing We are committed to achieving long-term financial targets, which support three strategic objectives in driving shareholder returns: continuing market share gains, improving profitability and returns, and maintaining disciplined capital allocation. Our expectations for fiscal 2019 are as market share gains, improving profitability and returns, and maintaining disciplined capital allocation. Our expectations for fiscal 2019 are as follows: follows: Net sales growth Net sales growth Credit card revenues, net Credit card revenues, net EBIT EBIT EBIT margin EBIT margin Earnings per diluted share (excluding the impact of any potential future share Earnings per diluted share (excluding the impact of any potential future share repurchase) repurchase) 1 percent to 2 percent 1 percent to 2 percent Mid to high single-digit growth Mid to high single-digit growth $915 to $970 million $915 to $970 million 5.9 percent to 6.1 percent 5.9 percent to 6.1 percent $3.65 to $3.90 $3.65 to $3.90 Our guidance also incorporates the following assumptions: Our guidance also incorporates the following assumptions: • We measure our performance through market share, customers and net sales metrics. As comparable sales growth is expected to • We measure our performance through market share, customers and net sales metrics. As comparable sales growth is expected to approximate net sales growth in 2019, we will only report net sales growth. approximate net sales growth in 2019, we will only report net sales growth. • The effective tax rate is expected to be approximately 26%. • The effective tax rate is expected to be approximately 26%. • Estimated outstanding shares are expected to be approximately 162, which excludes the impact of any potential future share • Estimated outstanding shares are expected to be approximately 162, which excludes the impact of any potential future share repurchases. repurchases. 24 24 Nordstrom, Inc. and subsidiaries 25 Nordstrom, Inc. and subsidiaries 25 Adjusted ROIC (Non-GAAP financial measure) Adjusted ROIC (Non-GAAP financial measure) We believe that Adjusted ROIC is a useful financial measure for investors in evaluating the efficiency and effectiveness of the capital we have We believe that Adjusted ROIC is a useful financial measure for investors in evaluating the efficiency and effectiveness of the capital we have invested in our business to generate returns. Adjusted ROIC adjusts our operating leases as if they met the criteria for capital leases or we invested in our business to generate returns. Adjusted ROIC adjusts our operating leases as if they met the criteria for capital leases or we had purchased the properties. This provides additional supplemental information that reflects the investment in our off-balance sheet had purchased the properties. This provides additional supplemental information that reflects the investment in our off-balance sheet operating leases, controls for differences in capital structure between us and our competitors and provides investors and credit agencies with operating leases, controls for differences in capital structure between us and our competitors and provides investors and credit agencies with another way to comparably evaluate the efficiency and effectiveness of our capital investments over time. In addition, we incorporate another way to comparably evaluate the efficiency and effectiveness of our capital investments over time. In addition, we incorporate Adjusted ROIC into our executive incentive measures and it is an important indicator of shareholders’ return over the long term. Adjusted ROIC into our executive incentive measures and it is an important indicator of shareholders’ return over the long term. We define Adjusted ROIC as our adjusted net operating profit after tax divided by our average invested capital using the trailing 12-month We define Adjusted ROIC as our adjusted net operating profit after tax divided by our average invested capital using the trailing 12-month average. Adjusted ROIC is not a measure of financial performance under generally accepted accounting principles (“GAAP”) and should be average. Adjusted ROIC is not a measure of financial performance under generally accepted accounting principles (“GAAP”) and should be considered in addition to, and not as a substitute for, return on assets, net earnings, total assets or other financial measures prepared in considered in addition to, and not as a substitute for, return on assets, net earnings, total assets or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. Estimated depreciation on capitalized operating leases and average estimated may not be comparable to those used by other companies. Estimated depreciation on capitalized operating leases and average estimated asset base of capitalized operating leases are not calculated in accordance with, or an alternative for, GAAP and should not be considered in asset base of capitalized operating leases are not calculated in accordance with, or an alternative for, GAAP and should not be considered in isolation or as a substitution of our results as reported under GAAP. The financial measure calculated under GAAP which is most directly isolation or as a substitution of our results as reported under GAAP. The financial measure calculated under GAAP which is most directly comparable to Adjusted ROIC is return on assets. The following is a reconciliation of the components of Adjusted ROIC and return on assets: comparable to Adjusted ROIC is return on assets. The following is a reconciliation of the components of Adjusted ROIC and return on assets: Net earnings Net earnings Add: income tax expense Add: income tax expense Add: interest expense Add: interest expense Earnings before interest and income Earnings before interest and income tax expense tax expense Add: rent expense Add: rent expense Less: estimated depreciation on Less: estimated depreciation on capitalized operating leases1 capitalized operating leases1 Adjusted net operating profit Adjusted net operating profit Less: estimated income tax expense Less: estimated income tax expense Adjusted net operating profit after Adjusted net operating profit after tax tax Average total assets Average total assets Less: average non-interest-bearing Less: average non-interest-bearing current liabilities2 current liabilities2 Less: average deferred property Less: average deferred property incentives and deferred rent incentives and deferred rent liability2 liability2 Add: average estimated asset base Add: average estimated asset base of capitalized operating leases1 of capitalized operating leases1 Average invested capital Average invested capital February 2, 2019 February 2, 2019 $564 $564 169 169 119 119 February 3, 2018 February 3, 2018 $437 $437 353 353 141 141 12 Fiscal Months Ended 12 Fiscal Months Ended January 28, 2017 January 28, 2017 $354 $354 330 330 122 122 January 30, 2016 January 30, 2016 $600 $600 376 376 125 125 January 31, 2015 January 31, 2015 $720 $720 465 465 139 139 852 852 251 251 (134) (134) 969 969 (223) (223) $746 $746 $8,282 $8,282 (3,479) (3,479) (616) (616) 2,018 2,018 $6,205 $6,205 931 931 250 250 (133) (133) 1,048 1,048 (468) (468) $580 $580 $8,055 $8,055 (3,261) (3,261) (644) (644) 1,805 1,805 $5,955 $5,955 806 806 202 202 (108) (108) 900 900 (416) (416) $484 $484 $7,917 $7,917 (3,012) (3,012) (644) (644) 1,512 1,512 $5,773 $5,773 1,101 1,101 176 176 (94) (94) 1,183 1,183 (456) (456) $727 $727 $9,076 $9,076 (2,993) (2,993) (548) (548) 1,236 1,236 $6,771 $6,771 1,324 1,324 137 137 (74) (74) 1,387 1,387 (544) (544) $843 $843 $8,860 $8,860 (2,730) (2,730) (502) (502) 1,058 1,058 $6,686 $6,686 5.4% 5.4% 9.7% 9.7% 6.8% 6.8% 12.0% 12.0% Return on assets3 Return on assets3 Adjusted ROIC3 Adjusted ROIC3 1 Capitalized operating leases is our best estimate of the asset base we would record for our leases that are classified as operating if they had met the criteria for a capital lease 1 Capitalized operating leases is our best estimate of the asset base we would record for our leases that are classified as operating if they had met the criteria for a capital lease or we had purchased the property. The asset base is calculated based upon the trailing 12-month average of the monthly asset base. The asset base for each month is or we had purchased the property. The asset base is calculated based upon the trailing 12-month average of the monthly asset base. The asset base for each month is calculated as the trailing 12 months of rent expense multiplied by eight. The multiple of eight times rent expense is a commonly used method of estimating the asset base we calculated as the trailing 12 months of rent expense multiplied by eight. The multiple of eight times rent expense is a commonly used method of estimating the asset base we would record for our capitalized operating leases. We do not expect the adoption of the new Lease Standard to have a material impact on our Adjusted ROIC (see Note 1: would record for our capitalized operating leases. We do not expect the adoption of the new Lease Standard to have a material impact on our Adjusted ROIC (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Nature of Operations and Summary of Significant Accounting Policies in Item 8). 2 Balances associated with our deferred rent liability have been classified as long-term liabilities as of January 28, 2017. 2 Balances associated with our deferred rent liability have been classified as long-term liabilities as of January 28, 2017. 3 Results for the 12 fiscal months ended February 2, 2019 include lower income tax expense primarily associated with the Tax Act and a $72 unfavorable impact related to the 3 Results for the 12 fiscal months ended February 2, 2019 include lower income tax expense primarily associated with the Tax Act and a $72 unfavorable impact related to the Estimated Non-recurring Charge (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results for the 12 fiscal months ended Estimated Non-recurring Charge (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results for the 12 fiscal months ended February 3, 2018 include a $42 unfavorable impact related to the Tax Act. Results for the 12 fiscal months ended January 28, 2017 include a $197 unfavorable impact of the February 3, 2018 include a $42 unfavorable impact related to the Tax Act. Results for the 12 fiscal months ended January 28, 2017 include a $197 unfavorable impact of the Trunk Club non-cash goodwill impairment charge in the third quarter of 2016. Trunk Club non-cash goodwill impairment charge in the third quarter of 2016. 8.1% 8.1% 12.6% 12.6% 6.6% 6.6% 10.7% 10.7% 4.5% 4.5% 8.4% 8.4% 26 26 LIQUIDITY AND CAPITAL RESOURCES LIQUIDITY AND CAPITAL RESOURCES We strive to maintain a level of liquidity sufficient to allow us to cover our seasonal cash needs and to maintain appropriate levels of short- We strive to maintain a level of liquidity sufficient to allow us to cover our seasonal cash needs and to maintain appropriate levels of short- term borrowings. We believe that our operating cash flows, available credit facility and potential future borrowings are sufficient to meet our term borrowings. We believe that our operating cash flows, available credit facility and potential future borrowings are sufficient to meet our cash requirements for the next 12 months and beyond. cash requirements for the next 12 months and beyond. Over the long term, we manage our cash and capital structure to maximize shareholder return, maintain our financial position, manage Over the long term, we manage our cash and capital structure to maximize shareholder return, maintain our financial position, manage refinancing risk and allow flexibility for strategic initiatives. We regularly assess our debt and leverage levels, capital expenditure refinancing risk and allow flexibility for strategic initiatives. We regularly assess our debt and leverage levels, capital expenditure requirements, debt service payments, dividend payouts, potential share repurchases and other future investments. We believe that as of requirements, debt service payments, dividend payouts, potential share repurchases and other future investments. We believe that as of February 2, 2019, our existing cash and cash equivalents on-hand of $957, available credit facility of $800 and potential future operating February 2, 2019, our existing cash and cash equivalents on-hand of $957, available credit facility of $800 and potential future operating cash flows and borrowings will be sufficient to fund these scheduled future payments and potential long-term initiatives. cash flows and borrowings will be sufficient to fund these scheduled future payments and potential long-term initiatives. The following is a summary of our cash flows by activity: The following is a summary of our cash flows by activity: Fiscal year Fiscal year Net cash provided by operating activities Net cash provided by operating activities Net cash used in investing activities Net cash used in investing activities Net cash used in financing activities Net cash used in financing activities Operating Activities Operating Activities 2018 2018 $1,296 $1,296 (653) (653) (867) (867) 2017 2017 $1,400 $1,400 (684) (684) (542) (542) 2016 2016 $1,658 $1,658 (791) (791) (455) (455) The majority of our operating cash inflows are derived from sales. We also receive cash payments for property incentives from developers. The majority of our operating cash inflows are derived from sales. We also receive cash payments for property incentives from developers. Our operating cash outflows generally consist of payments to our merchandise vendors (net of vendor allowances), payments to our Our operating cash outflows generally consist of payments to our merchandise vendors (net of vendor allowances), payments to our employees for wages, salaries and other employee benefits and payments to our landlords for rent. Operating cash outflows also include employees for wages, salaries and other employee benefits and payments to our landlords for rent. Operating cash outflows also include payments for income taxes and interest payments on our short-term and long-term borrowings. payments for income taxes and interest payments on our short-term and long-term borrowings. Net cash provided by operating activities decreased by $104 between 2018 and 2017 primarily due to the timing of payroll and increased Net cash provided by operating activities decreased by $104 between 2018 and 2017 primarily due to the timing of payroll and increased incentive compensation payouts, which included $16 for our one-time investment in employees in response to the Tax Act, paid in 2018. Net incentive compensation payouts, which included $16 for our one-time investment in employees in response to the Tax Act, paid in 2018. Net cash provided by operating activities decreased by $258 between 2017 and 2016 primarily due to the timing of tax refunds and payments. cash provided by operating activities decreased by $258 between 2017 and 2016 primarily due to the timing of tax refunds and payments. Investing Activities Investing Activities Our investing cash inflows are generally from proceeds from sales of property and equipment. Our investing cash outflows include payments Our investing cash inflows are generally from proceeds from sales of property and equipment. Our investing cash outflows include payments for capital expenditures, including stores, supply chain improvements and technology costs. In addition, other investing includes payments for for capital expenditures, including stores, supply chain improvements and technology costs. In addition, other investing includes payments for investments in other companies, as well as proceeds from distributions or sales of these investments. investments in other companies, as well as proceeds from distributions or sales of these investments. Net cash used in investing activities decreased by $31 between 2018 and 2017 and $107 between 2017 and 2016 primarily due to Net cash used in investing activities decreased by $31 between 2018 and 2017 and $107 between 2017 and 2016 primarily due to decreases in capital expenditures, partially offset by the acquisitions of two retail technology companies in 2018, which were classified in decreases in capital expenditures, partially offset by the acquisitions of two retail technology companies in 2018, which were classified in other investing activities, net (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). other investing activities, net (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Capital Expenditures Capital Expenditures Our capital expenditures, net are summarized as follows: Our capital expenditures, net are summarized as follows: Fiscal year Fiscal year Capital expenditures Capital expenditures Less: deferred property incentives1 Less: deferred property incentives1 Capital expenditures, net Capital expenditures, net Capital expenditures % of net sales Capital expenditures % of net sales Capital expenditures, net category allocation: Capital expenditures, net category allocation: Technology Technology Supply chain Supply chain Generational investments2 Generational investments2 New stores, relocations, remodels and other New stores, relocations, remodels and other Total Total 1 Deferred property incentives are included in our cash provided by operations in our Consolidated Statements of Cash Flows in Item 8. We operationally view the property 1 Deferred property incentives are included in our cash provided by operations in our Consolidated Statements of Cash Flows in Item 8. We operationally view the property incentives we receive from our developers as an offset to our capital expenditures. incentives we receive from our developers as an offset to our capital expenditures. 2 Generational investments include Nordstromrack.com/HauteLook, Canada, Trunk Club and Nordstrom NYC. 2 Generational investments include Nordstromrack.com/HauteLook, Canada, Trunk Club and Nordstrom NYC. 2018 2018 $654 $654 (53) (53) $601 $601 4.2% 4.2% 30% 30% 18% 18% 30% 30% 22% 22% 100% 100% 2017 2017 $731 $731 (64) (64) $667 $667 4.8% 4.8% 28% 28% 4% 4% 24% 24% 44% 44% 100% 100% 2016 2016 $846 $846 (65) (65) $781 $781 5.8% 5.8% 26% 26% 4% 4% 32% 32% 38% 38% 100% 100% Nordstrom, Inc. and subsidiaries 27 Nordstrom, Inc. and subsidiaries 27 Adjusted ROIC (Non-GAAP financial measure) Adjusted ROIC (Non-GAAP financial measure) We believe that Adjusted ROIC is a useful financial measure for investors in evaluating the efficiency and effectiveness of the capital we have We believe that Adjusted ROIC is a useful financial measure for investors in evaluating the efficiency and effectiveness of the capital we have invested in our business to generate returns. Adjusted ROIC adjusts our operating leases as if they met the criteria for capital leases or we invested in our business to generate returns. Adjusted ROIC adjusts our operating leases as if they met the criteria for capital leases or we had purchased the properties. This provides additional supplemental information that reflects the investment in our off-balance sheet had purchased the properties. This provides additional supplemental information that reflects the investment in our off-balance sheet operating leases, controls for differences in capital structure between us and our competitors and provides investors and credit agencies with operating leases, controls for differences in capital structure between us and our competitors and provides investors and credit agencies with another way to comparably evaluate the efficiency and effectiveness of our capital investments over time. In addition, we incorporate another way to comparably evaluate the efficiency and effectiveness of our capital investments over time. In addition, we incorporate Adjusted ROIC into our executive incentive measures and it is an important indicator of shareholders’ return over the long term. Adjusted ROIC into our executive incentive measures and it is an important indicator of shareholders’ return over the long term. We define Adjusted ROIC as our adjusted net operating profit after tax divided by our average invested capital using the trailing 12-month We define Adjusted ROIC as our adjusted net operating profit after tax divided by our average invested capital using the trailing 12-month average. Adjusted ROIC is not a measure of financial performance under generally accepted accounting principles (“GAAP”) and should be average. Adjusted ROIC is not a measure of financial performance under generally accepted accounting principles (“GAAP”) and should be considered in addition to, and not as a substitute for, return on assets, net earnings, total assets or other financial measures prepared in considered in addition to, and not as a substitute for, return on assets, net earnings, total assets or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. Estimated depreciation on capitalized operating leases and average estimated may not be comparable to those used by other companies. Estimated depreciation on capitalized operating leases and average estimated asset base of capitalized operating leases are not calculated in accordance with, or an alternative for, GAAP and should not be considered in asset base of capitalized operating leases are not calculated in accordance with, or an alternative for, GAAP and should not be considered in isolation or as a substitution of our results as reported under GAAP. The financial measure calculated under GAAP which is most directly isolation or as a substitution of our results as reported under GAAP. The financial measure calculated under GAAP which is most directly comparable to Adjusted ROIC is return on assets. The following is a reconciliation of the components of Adjusted ROIC and return on assets: comparable to Adjusted ROIC is return on assets. The following is a reconciliation of the components of Adjusted ROIC and return on assets: February 2, 2019 February 2, 2019 February 3, 2018 February 3, 2018 January 30, 2016 January 30, 2016 January 31, 2015 January 31, 2015 12 Fiscal Months Ended 12 Fiscal Months Ended January 28, 2017 January 28, 2017 Net earnings Net earnings Add: income tax expense Add: income tax expense Add: interest expense Add: interest expense Earnings before interest and income Earnings before interest and income tax expense tax expense Add: rent expense Add: rent expense Less: estimated depreciation on Less: estimated depreciation on capitalized operating leases1 capitalized operating leases1 Adjusted net operating profit Adjusted net operating profit Less: estimated income tax expense Less: estimated income tax expense Adjusted net operating profit after Adjusted net operating profit after tax tax Average total assets Average total assets Less: average non-interest-bearing Less: average non-interest-bearing current liabilities2 current liabilities2 Less: average deferred property Less: average deferred property incentives and deferred rent incentives and deferred rent liability2 liability2 Add: average estimated asset base Add: average estimated asset base of capitalized operating leases1 of capitalized operating leases1 Average invested capital Average invested capital Return on assets3 Return on assets3 Adjusted ROIC3 Adjusted ROIC3 $564 $564 169 169 119 119 852 852 251 251 (134) (134) 969 969 (223) (223) $746 $746 $8,282 $8,282 (3,479) (3,479) (616) (616) 2,018 2,018 $6,205 $6,205 6.8% 6.8% 12.0% 12.0% $437 $437 353 353 141 141 931 931 250 250 (133) (133) 1,048 1,048 (468) (468) $580 $580 $8,055 $8,055 (3,261) (3,261) (644) (644) 1,805 1,805 $5,955 $5,955 5.4% 5.4% 9.7% 9.7% $354 $354 330 330 122 122 806 806 202 202 (108) (108) 900 900 (416) (416) $484 $484 $7,917 $7,917 (3,012) (3,012) (644) (644) 1,512 1,512 $5,773 $5,773 4.5% 4.5% 8.4% 8.4% $600 $600 376 376 125 125 1,101 1,101 176 176 (94) (94) 1,183 1,183 (456) (456) $727 $727 $9,076 $9,076 (2,993) (2,993) (548) (548) 1,236 1,236 $6,771 $6,771 6.6% 6.6% 10.7% 10.7% $720 $720 465 465 139 139 1,324 1,324 137 137 (74) (74) 1,387 1,387 (544) (544) $843 $843 $8,860 $8,860 (2,730) (2,730) (502) (502) 1,058 1,058 $6,686 $6,686 8.1% 8.1% 12.6% 12.6% 1 Capitalized operating leases is our best estimate of the asset base we would record for our leases that are classified as operating if they had met the criteria for a capital lease 1 Capitalized operating leases is our best estimate of the asset base we would record for our leases that are classified as operating if they had met the criteria for a capital lease or we had purchased the property. The asset base is calculated based upon the trailing 12-month average of the monthly asset base. The asset base for each month is or we had purchased the property. The asset base is calculated based upon the trailing 12-month average of the monthly asset base. The asset base for each month is calculated as the trailing 12 months of rent expense multiplied by eight. The multiple of eight times rent expense is a commonly used method of estimating the asset base we calculated as the trailing 12 months of rent expense multiplied by eight. The multiple of eight times rent expense is a commonly used method of estimating the asset base we would record for our capitalized operating leases. We do not expect the adoption of the new Lease Standard to have a material impact on our Adjusted ROIC (see Note 1: would record for our capitalized operating leases. We do not expect the adoption of the new Lease Standard to have a material impact on our Adjusted ROIC (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Nature of Operations and Summary of Significant Accounting Policies in Item 8). 2 Balances associated with our deferred rent liability have been classified as long-term liabilities as of January 28, 2017. 2 Balances associated with our deferred rent liability have been classified as long-term liabilities as of January 28, 2017. 3 Results for the 12 fiscal months ended February 2, 2019 include lower income tax expense primarily associated with the Tax Act and a $72 unfavorable impact related to the 3 Results for the 12 fiscal months ended February 2, 2019 include lower income tax expense primarily associated with the Tax Act and a $72 unfavorable impact related to the Estimated Non-recurring Charge (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results for the 12 fiscal months ended Estimated Non-recurring Charge (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results for the 12 fiscal months ended February 3, 2018 include a $42 unfavorable impact related to the Tax Act. Results for the 12 fiscal months ended January 28, 2017 include a $197 unfavorable impact of the February 3, 2018 include a $42 unfavorable impact related to the Tax Act. Results for the 12 fiscal months ended January 28, 2017 include a $197 unfavorable impact of the Trunk Club non-cash goodwill impairment charge in the third quarter of 2016. Trunk Club non-cash goodwill impairment charge in the third quarter of 2016. LIQUIDITY AND CAPITAL RESOURCES LIQUIDITY AND CAPITAL RESOURCES We strive to maintain a level of liquidity sufficient to allow us to cover our seasonal cash needs and to maintain appropriate levels of short- We strive to maintain a level of liquidity sufficient to allow us to cover our seasonal cash needs and to maintain appropriate levels of short- term borrowings. We believe that our operating cash flows, available credit facility and potential future borrowings are sufficient to meet our term borrowings. We believe that our operating cash flows, available credit facility and potential future borrowings are sufficient to meet our cash requirements for the next 12 months and beyond. cash requirements for the next 12 months and beyond. Over the long term, we manage our cash and capital structure to maximize shareholder return, maintain our financial position, manage Over the long term, we manage our cash and capital structure to maximize shareholder return, maintain our financial position, manage refinancing risk and allow flexibility for strategic initiatives. We regularly assess our debt and leverage levels, capital expenditure refinancing risk and allow flexibility for strategic initiatives. We regularly assess our debt and leverage levels, capital expenditure requirements, debt service payments, dividend payouts, potential share repurchases and other future investments. We believe that as of requirements, debt service payments, dividend payouts, potential share repurchases and other future investments. We believe that as of February 2, 2019, our existing cash and cash equivalents on-hand of $957, available credit facility of $800 and potential future operating February 2, 2019, our existing cash and cash equivalents on-hand of $957, available credit facility of $800 and potential future operating cash flows and borrowings will be sufficient to fund these scheduled future payments and potential long-term initiatives. cash flows and borrowings will be sufficient to fund these scheduled future payments and potential long-term initiatives. The following is a summary of our cash flows by activity: The following is a summary of our cash flows by activity: Fiscal year Fiscal year Net cash provided by operating activities Net cash provided by operating activities Net cash used in investing activities Net cash used in investing activities Net cash used in financing activities Net cash used in financing activities 2018 2018 $1,296 $1,296 (653) (653) (867) (867) 2017 2017 $1,400 $1,400 (684) (684) (542) (542) 2016 2016 $1,658 $1,658 (791) (791) (455) (455) Operating Activities Operating Activities The majority of our operating cash inflows are derived from sales. We also receive cash payments for property incentives from developers. The majority of our operating cash inflows are derived from sales. We also receive cash payments for property incentives from developers. Our operating cash outflows generally consist of payments to our merchandise vendors (net of vendor allowances), payments to our Our operating cash outflows generally consist of payments to our merchandise vendors (net of vendor allowances), payments to our employees for wages, salaries and other employee benefits and payments to our landlords for rent. Operating cash outflows also include employees for wages, salaries and other employee benefits and payments to our landlords for rent. Operating cash outflows also include payments for income taxes and interest payments on our short-term and long-term borrowings. payments for income taxes and interest payments on our short-term and long-term borrowings. Net cash provided by operating activities decreased by $104 between 2018 and 2017 primarily due to the timing of payroll and increased Net cash provided by operating activities decreased by $104 between 2018 and 2017 primarily due to the timing of payroll and increased incentive compensation payouts, which included $16 for our one-time investment in employees in response to the Tax Act, paid in 2018. Net incentive compensation payouts, which included $16 for our one-time investment in employees in response to the Tax Act, paid in 2018. Net cash provided by operating activities decreased by $258 between 2017 and 2016 primarily due to the timing of tax refunds and payments. cash provided by operating activities decreased by $258 between 2017 and 2016 primarily due to the timing of tax refunds and payments. Investing Activities Investing Activities Our investing cash inflows are generally from proceeds from sales of property and equipment. Our investing cash outflows include payments Our investing cash inflows are generally from proceeds from sales of property and equipment. Our investing cash outflows include payments for capital expenditures, including stores, supply chain improvements and technology costs. In addition, other investing includes payments for for capital expenditures, including stores, supply chain improvements and technology costs. In addition, other investing includes payments for investments in other companies, as well as proceeds from distributions or sales of these investments. investments in other companies, as well as proceeds from distributions or sales of these investments. Net cash used in investing activities decreased by $31 between 2018 and 2017 and $107 between 2017 and 2016 primarily due to Net cash used in investing activities decreased by $31 between 2018 and 2017 and $107 between 2017 and 2016 primarily due to decreases in capital expenditures, partially offset by the acquisitions of two retail technology companies in 2018, which were classified in decreases in capital expenditures, partially offset by the acquisitions of two retail technology companies in 2018, which were classified in other investing activities, net (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). other investing activities, net (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Capital Expenditures Capital Expenditures Our capital expenditures, net are summarized as follows: Our capital expenditures, net are summarized as follows: Fiscal year Fiscal year Capital expenditures Capital expenditures Less: deferred property incentives1 Less: deferred property incentives1 Capital expenditures, net Capital expenditures, net 2018 2018 $654 $654 (53) (53) $601 $601 2016 2016 $846 $846 (65) (65) $781 $781 2017 2017 $731 $731 (64) (64) $667 $667 Capital expenditures % of net sales Capital expenditures % of net sales 4.2% 4.2% 4.8% 4.8% 5.8% 5.8% Capital expenditures, net category allocation: Capital expenditures, net category allocation: Technology Technology Supply chain Supply chain Generational investments2 Generational investments2 New stores, relocations, remodels and other New stores, relocations, remodels and other Total Total 1 Deferred property incentives are included in our cash provided by operations in our Consolidated Statements of Cash Flows in Item 8. We operationally view the property 1 Deferred property incentives are included in our cash provided by operations in our Consolidated Statements of Cash Flows in Item 8. We operationally view the property incentives we receive from our developers as an offset to our capital expenditures. incentives we receive from our developers as an offset to our capital expenditures. 2 Generational investments include Nordstromrack.com/HauteLook, Canada, Trunk Club and Nordstrom NYC. 2 Generational investments include Nordstromrack.com/HauteLook, Canada, Trunk Club and Nordstrom NYC. 30% 30% 18% 18% 30% 30% 22% 22% 100% 100% 28% 28% 4% 4% 24% 24% 44% 44% 100% 100% 26% 26% 4% 4% 32% 32% 38% 38% 100% 100% 26 26 Nordstrom, Inc. and subsidiaries 27 Nordstrom, Inc. and subsidiaries 27 Capital expenditures, net decreased $66 in 2018 compared with 2017 primarily due to fewer new Nordstrom Rack store openings and U.S. Capital expenditures, net decreased $66 in 2018 compared with 2017 primarily due to fewer new Nordstrom Rack store openings and U.S. full-line relocations, partially offset by increased supply chain investments. Capital expenditures, net decreased $114 in 2017 compared with full-line relocations, partially offset by increased supply chain investments. Capital expenditures, net decreased $114 in 2017 compared with 2016 primarily due to fewer Canada full-line store openings. 2016 primarily due to fewer Canada full-line store openings. Our capital expenditures, net were $3,726, or 5% of net sales, over the last five years. We estimate our spending as a percent of sales in Our capital expenditures, net were $3,726, or 5% of net sales, over the last five years. We estimate our spending as a percent of sales in 2019 to increase to 6%, as we shifted approximately $100 in projects from 2018, and will consist primarily of investments in our Supply Chain 2019 to increase to 6%, as we shifted approximately $100 in projects from 2018, and will consist primarily of investments in our Supply Chain Network and Nordstrom NYC. As we near the end of our generational investments cycle, we expect capital expenditure levels to moderate in Network and Nordstrom NYC. As we near the end of our generational investments cycle, we expect capital expenditure levels to moderate in 2020. 2020. Financing Activities Financing Activities The majority of our financing activities include common stock repurchases, long-term debt proceeds or payments and dividend payments. The majority of our financing activities include common stock repurchases, long-term debt proceeds or payments and dividend payments. Net cash used in financing activities increased $325 between 2018 and 2017 primarily due to increased share repurchase activity, partially Net cash used in financing activities increased $325 between 2018 and 2017 primarily due to increased share repurchase activity, partially offset by increased proceeds from stock option exercises, driven by a higher stock price. Net cash used in financing activities increased $87 offset by increased proceeds from stock option exercises, driven by a higher stock price. Net cash used in financing activities increased $87 between 2017 and 2016 primarily due to a decrease in cash book overdrafts as a result of payment timing differences. between 2017 and 2016 primarily due to a decrease in cash book overdrafts as a result of payment timing differences. Share Repurchases Share Repurchases In February 2017, our Board of Directors authorized a new program to repurchase up to $500 of our outstanding common stock, through In February 2017, our Board of Directors authorized a new program to repurchase up to $500 of our outstanding common stock, through August 31, 2018. There was $319 of unused capacity upon this program’s expiration. In August 2018, our Board of Directors authorized a August 31, 2018. There was $319 of unused capacity upon this program’s expiration. In August 2018, our Board of Directors authorized a new program to repurchase up to $1,500 of our outstanding common stock, with no expiration date. new program to repurchase up to $1,500 of our outstanding common stock, with no expiration date. Under the February 2017 program until it expired and then under the August 2018 program, we repurchased 14.3 shares of our common Under the February 2017 program until it expired and then under the August 2018 program, we repurchased 14.3 shares of our common stock for an aggregate purchase price of $702 during 2018. We had $893 remaining in share repurchase capacity as of February 2, 2019. stock for an aggregate purchase price of $702 during 2018. We had $893 remaining in share repurchase capacity as of February 2, 2019. The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and applicable SEC rules. applicable SEC rules. Borrowing Activity Borrowing Activity During 2017, we issued $350 aggregate principal amount of 4.00% senior unsecured notes due March 2027 and $300 aggregate principal During 2017, we issued $350 aggregate principal amount of 4.00% senior unsecured notes due March 2027 and $300 aggregate principal amount of 5.00% senior unsecured notes due January 2044. We recorded debt issuance costs incurred as a result of the issuance in other amount of 5.00% senior unsecured notes due January 2044. We recorded debt issuance costs incurred as a result of the issuance in other financing activities, net in the Consolidated Statements of Cash Flows. With the proceeds of these new notes, we retired our $650 senior financing activities, net in the Consolidated Statements of Cash Flows. With the proceeds of these new notes, we retired our $650 senior unsecured notes that were due January 2018 (see Note 8: Debt and Credit Facilities in Item 8). unsecured notes that were due January 2018 (see Note 8: Debt and Credit Facilities in Item 8). Additionally, in 2018, we fully repaid $47 outstanding on our wholly owned subsidiary Puerto Rico’s unsecured borrowing facility (see Note 8: Additionally, in 2018, we fully repaid $47 outstanding on our wholly owned subsidiary Puerto Rico’s unsecured borrowing facility (see Note 8: Debt and Credit Facilities in Item 8). Debt and Credit Facilities in Item 8). Dividends Dividends In 2018, we paid dividends of $250, or $1.48 per share, compared with $247, or $1.48 per share, in 2017 and $256, or $1.48 per share, in In 2018, we paid dividends of $250, or $1.48 per share, compared with $247, or $1.48 per share, in 2017 and $256, or $1.48 per share, in 2016. In determining the dividends to pay, we analyze our dividend payout ratio and dividend yield, while taking into consideration our current 2016. In determining the dividends to pay, we analyze our dividend payout ratio and dividend yield, while taking into consideration our current and projected operating performance and liquidity. Our dividend payout ratio target range is 30% to 40% of the prior year’s net earnings. and projected operating performance and liquidity. Our dividend payout ratio target range is 30% to 40% of the prior year’s net earnings. In February 2019, subsequent to year end, we declared a quarterly dividend of $0.37 per share, which will be paid on March 26, 2019 to In February 2019, subsequent to year end, we declared a quarterly dividend of $0.37 per share, which will be paid on March 26, 2019 to holders of record as of March 11, 2019. holders of record as of March 11, 2019. Free Cash Flow (Non-GAAP financial measure) Free Cash Flow (Non-GAAP financial measure) Free Cash Flow is one of our key liquidity measures, and when used in conjunction with GAAP measures, provides investors with a Free Cash Flow is one of our key liquidity measures, and when used in conjunction with GAAP measures, provides investors with a meaningful analysis of our ability to generate cash from our business. meaningful analysis of our ability to generate cash from our business. Beginning in the first quarter of fiscal 2018, we no longer adjust free cash flow for cash dividends paid. We believe this presentation is more Beginning in the first quarter of fiscal 2018, we no longer adjust free cash flow for cash dividends paid. We believe this presentation is more reflective of our operating performance and more consistent with the way we manage our business, how our peers calculate free cash flows reflective of our operating performance and more consistent with the way we manage our business, how our peers calculate free cash flows and prevailing industry practice. Prior period Free Cash Flow financial measures have been recast to conform with current period and prevailing industry practice. Prior period Free Cash Flow financial measures have been recast to conform with current period presentation. presentation. Free Cash Flow is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for, Free Cash Flow is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for, operating cash flows or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial operating cash flows or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. The financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. The financial measure calculated under GAAP which is most directly comparable to Free Cash Flow is net cash provided by operating activities. The measure calculated under GAAP which is most directly comparable to Free Cash Flow is net cash provided by operating activities. The following is a reconciliation of net cash provided by operating activities to Free Cash Flow: following is a reconciliation of net cash provided by operating activities to Free Cash Flow: Fiscal year Fiscal year Net cash provided by operating activities Net cash provided by operating activities Less: capital expenditures Less: capital expenditures (Less) Add: change in cash book overdrafts (Less) Add: change in cash book overdrafts Free Cash Flow Free Cash Flow Add: proceeds from sale of credit card receivables originated at third parties Add: proceeds from sale of credit card receivables originated at third parties 2018 2018 $1,296 $1,296 (654) (654) — — — — $642 $642 2017 2017 $1,400 $1,400 (731) (731) 16 16 (55) (55) $630 $630 2016 2016 $1,658 $1,658 (846) (846) — — 4 4 $816 $816 Adjusted EBITDA (Non-GAAP financial measure) Adjusted EBITDA (Non-GAAP financial measure) Adjusted earnings before interest, income taxes, depreciation and amortization (“EBITDA”) is our key financial metric to reflect our view of Adjusted earnings before interest, income taxes, depreciation and amortization (“EBITDA”) is our key financial metric to reflect our view of cash flow from net earnings. Adjusted EBITDA excludes significant items which are non-operating in nature in order to evaluate our core cash flow from net earnings. Adjusted EBITDA excludes significant items which are non-operating in nature in order to evaluate our core operating performance against prior periods. The financial measure calculated under GAAP which is most directly comparable to Adjusted operating performance against prior periods. The financial measure calculated under GAAP which is most directly comparable to Adjusted EBITDA is net earnings. EBITDA is net earnings. Adjusted EBITDA is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for Adjusted EBITDA is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for net earnings, overall change in cash or liquidity of the business as a whole. Our method of determining non-GAAP financial measures may net earnings, overall change in cash or liquidity of the business as a whole. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. The following is a differ from other companies’ methods and therefore may not be comparable to those used by other companies. The following is a reconciliation of net earnings to Adjusted EBITDA: reconciliation of net earnings to Adjusted EBITDA: Fiscal year Fiscal year Net earnings Net earnings Add: income tax expense Add: income tax expense Add: interest expense, net Add: interest expense, net Earnings before interest and income taxes Earnings before interest and income taxes Add: depreciation and amortization expenses Add: depreciation and amortization expenses Less: amortization of deferred property incentives Less: amortization of deferred property incentives Adjusted EBITDA Adjusted EBITDA 2018 2018 $564 $564 169 169 104 104 837 837 669 669 (79) (79) $1,427 $1,427 2017 2017 $437 $437 353 353 136 136 926 926 666 666 (79) (79) $1,513 $1,513 2016 2016 $354 $354 330 330 121 121 805 805 645 645 (80) (80) $1,370 $1,370 28 28 Nordstrom, Inc. and subsidiaries 29 Nordstrom, Inc. and subsidiaries 29 Capital expenditures, net decreased $66 in 2018 compared with 2017 primarily due to fewer new Nordstrom Rack store openings and U.S. Capital expenditures, net decreased $66 in 2018 compared with 2017 primarily due to fewer new Nordstrom Rack store openings and U.S. full-line relocations, partially offset by increased supply chain investments. Capital expenditures, net decreased $114 in 2017 compared with full-line relocations, partially offset by increased supply chain investments. Capital expenditures, net decreased $114 in 2017 compared with 2016 primarily due to fewer Canada full-line store openings. 2016 primarily due to fewer Canada full-line store openings. Our capital expenditures, net were $3,726, or 5% of net sales, over the last five years. We estimate our spending as a percent of sales in Our capital expenditures, net were $3,726, or 5% of net sales, over the last five years. We estimate our spending as a percent of sales in 2019 to increase to 6%, as we shifted approximately $100 in projects from 2018, and will consist primarily of investments in our Supply Chain 2019 to increase to 6%, as we shifted approximately $100 in projects from 2018, and will consist primarily of investments in our Supply Chain Network and Nordstrom NYC. As we near the end of our generational investments cycle, we expect capital expenditure levels to moderate in Network and Nordstrom NYC. As we near the end of our generational investments cycle, we expect capital expenditure levels to moderate in 2020. 2020. Financing Activities Financing Activities The majority of our financing activities include common stock repurchases, long-term debt proceeds or payments and dividend payments. The majority of our financing activities include common stock repurchases, long-term debt proceeds or payments and dividend payments. Net cash used in financing activities increased $325 between 2018 and 2017 primarily due to increased share repurchase activity, partially Net cash used in financing activities increased $325 between 2018 and 2017 primarily due to increased share repurchase activity, partially offset by increased proceeds from stock option exercises, driven by a higher stock price. Net cash used in financing activities increased $87 offset by increased proceeds from stock option exercises, driven by a higher stock price. Net cash used in financing activities increased $87 between 2017 and 2016 primarily due to a decrease in cash book overdrafts as a result of payment timing differences. between 2017 and 2016 primarily due to a decrease in cash book overdrafts as a result of payment timing differences. Share Repurchases Share Repurchases In February 2017, our Board of Directors authorized a new program to repurchase up to $500 of our outstanding common stock, through In February 2017, our Board of Directors authorized a new program to repurchase up to $500 of our outstanding common stock, through August 31, 2018. There was $319 of unused capacity upon this program’s expiration. In August 2018, our Board of Directors authorized a August 31, 2018. There was $319 of unused capacity upon this program’s expiration. In August 2018, our Board of Directors authorized a new program to repurchase up to $1,500 of our outstanding common stock, with no expiration date. new program to repurchase up to $1,500 of our outstanding common stock, with no expiration date. Under the February 2017 program until it expired and then under the August 2018 program, we repurchased 14.3 shares of our common Under the February 2017 program until it expired and then under the August 2018 program, we repurchased 14.3 shares of our common stock for an aggregate purchase price of $702 during 2018. We had $893 remaining in share repurchase capacity as of February 2, 2019. stock for an aggregate purchase price of $702 during 2018. We had $893 remaining in share repurchase capacity as of February 2, 2019. The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and applicable SEC rules. applicable SEC rules. Borrowing Activity Borrowing Activity Debt and Credit Facilities in Item 8). Debt and Credit Facilities in Item 8). Dividends Dividends During 2017, we issued $350 aggregate principal amount of 4.00% senior unsecured notes due March 2027 and $300 aggregate principal During 2017, we issued $350 aggregate principal amount of 4.00% senior unsecured notes due March 2027 and $300 aggregate principal amount of 5.00% senior unsecured notes due January 2044. We recorded debt issuance costs incurred as a result of the issuance in other amount of 5.00% senior unsecured notes due January 2044. We recorded debt issuance costs incurred as a result of the issuance in other financing activities, net in the Consolidated Statements of Cash Flows. With the proceeds of these new notes, we retired our $650 senior financing activities, net in the Consolidated Statements of Cash Flows. With the proceeds of these new notes, we retired our $650 senior unsecured notes that were due January 2018 (see Note 8: Debt and Credit Facilities in Item 8). unsecured notes that were due January 2018 (see Note 8: Debt and Credit Facilities in Item 8). Additionally, in 2018, we fully repaid $47 outstanding on our wholly owned subsidiary Puerto Rico’s unsecured borrowing facility (see Note 8: Additionally, in 2018, we fully repaid $47 outstanding on our wholly owned subsidiary Puerto Rico’s unsecured borrowing facility (see Note 8: In 2018, we paid dividends of $250, or $1.48 per share, compared with $247, or $1.48 per share, in 2017 and $256, or $1.48 per share, in In 2018, we paid dividends of $250, or $1.48 per share, compared with $247, or $1.48 per share, in 2017 and $256, or $1.48 per share, in 2016. In determining the dividends to pay, we analyze our dividend payout ratio and dividend yield, while taking into consideration our current 2016. In determining the dividends to pay, we analyze our dividend payout ratio and dividend yield, while taking into consideration our current and projected operating performance and liquidity. Our dividend payout ratio target range is 30% to 40% of the prior year’s net earnings. and projected operating performance and liquidity. Our dividend payout ratio target range is 30% to 40% of the prior year’s net earnings. In February 2019, subsequent to year end, we declared a quarterly dividend of $0.37 per share, which will be paid on March 26, 2019 to In February 2019, subsequent to year end, we declared a quarterly dividend of $0.37 per share, which will be paid on March 26, 2019 to holders of record as of March 11, 2019. holders of record as of March 11, 2019. Free Cash Flow (Non-GAAP financial measure) Free Cash Flow (Non-GAAP financial measure) Free Cash Flow is one of our key liquidity measures, and when used in conjunction with GAAP measures, provides investors with a Free Cash Flow is one of our key liquidity measures, and when used in conjunction with GAAP measures, provides investors with a meaningful analysis of our ability to generate cash from our business. meaningful analysis of our ability to generate cash from our business. Beginning in the first quarter of fiscal 2018, we no longer adjust free cash flow for cash dividends paid. We believe this presentation is more Beginning in the first quarter of fiscal 2018, we no longer adjust free cash flow for cash dividends paid. We believe this presentation is more reflective of our operating performance and more consistent with the way we manage our business, how our peers calculate free cash flows reflective of our operating performance and more consistent with the way we manage our business, how our peers calculate free cash flows and prevailing industry practice. Prior period Free Cash Flow financial measures have been recast to conform with current period and prevailing industry practice. Prior period Free Cash Flow financial measures have been recast to conform with current period presentation. presentation. Free Cash Flow is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for, Free Cash Flow is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for, operating cash flows or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial operating cash flows or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. The financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. The financial measure calculated under GAAP which is most directly comparable to Free Cash Flow is net cash provided by operating activities. The measure calculated under GAAP which is most directly comparable to Free Cash Flow is net cash provided by operating activities. The following is a reconciliation of net cash provided by operating activities to Free Cash Flow: following is a reconciliation of net cash provided by operating activities to Free Cash Flow: Fiscal year Fiscal year Net cash provided by operating activities Net cash provided by operating activities Less: capital expenditures Less: capital expenditures Add: proceeds from sale of credit card receivables originated at third parties Add: proceeds from sale of credit card receivables originated at third parties (Less) Add: change in cash book overdrafts (Less) Add: change in cash book overdrafts Free Cash Flow Free Cash Flow 2018 2018 $1,296 $1,296 (654) (654) — — — — $642 $642 2017 2017 $1,400 $1,400 (731) (731) 16 16 (55) (55) $630 $630 2016 2016 $1,658 $1,658 (846) (846) — — 4 4 $816 $816 Adjusted EBITDA (Non-GAAP financial measure) Adjusted EBITDA (Non-GAAP financial measure) Adjusted earnings before interest, income taxes, depreciation and amortization (“EBITDA”) is our key financial metric to reflect our view of Adjusted earnings before interest, income taxes, depreciation and amortization (“EBITDA”) is our key financial metric to reflect our view of cash flow from net earnings. Adjusted EBITDA excludes significant items which are non-operating in nature in order to evaluate our core cash flow from net earnings. Adjusted EBITDA excludes significant items which are non-operating in nature in order to evaluate our core operating performance against prior periods. The financial measure calculated under GAAP which is most directly comparable to Adjusted operating performance against prior periods. The financial measure calculated under GAAP which is most directly comparable to Adjusted EBITDA is net earnings. EBITDA is net earnings. Adjusted EBITDA is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for Adjusted EBITDA is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for net earnings, overall change in cash or liquidity of the business as a whole. Our method of determining non-GAAP financial measures may net earnings, overall change in cash or liquidity of the business as a whole. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. The following is a differ from other companies’ methods and therefore may not be comparable to those used by other companies. The following is a reconciliation of net earnings to Adjusted EBITDA: reconciliation of net earnings to Adjusted EBITDA: Fiscal year Fiscal year Net earnings Net earnings Add: income tax expense Add: income tax expense Add: interest expense, net Add: interest expense, net Earnings before interest and income taxes Earnings before interest and income taxes 2016 2016 $354 $354 330 330 121 121 805 805 2017 2017 $437 $437 353 353 136 136 926 926 2018 2018 $564 $564 169 169 104 104 837 837 Add: depreciation and amortization expenses Add: depreciation and amortization expenses Less: amortization of deferred property incentives Less: amortization of deferred property incentives Adjusted EBITDA Adjusted EBITDA 669 669 (79) (79) $1,427 $1,427 666 666 (79) (79) $1,513 $1,513 645 645 (80) (80) $1,370 $1,370 28 28 Nordstrom, Inc. and subsidiaries 29 Nordstrom, Inc. and subsidiaries 29 Credit Capacity and Commitments Credit Capacity and Commitments As of February 2, 2019, we had total short-term borrowing capacity of $800. In September 2018, we renewed our existing $800 senior As of February 2, 2019, we had total short-term borrowing capacity of $800. In September 2018, we renewed our existing $800 senior unsecured revolving credit facility (“revolver”), extending the expiration from April 2020 to September 2023. Our revolver contains customary unsecured revolving credit facility (“revolver”), extending the expiration from April 2020 to September 2023. Our revolver contains customary representations, warranties, covenants and terms, which are substantially similar to our 2015 revolver. Under the terms of our revolver, we representations, warranties, covenants and terms, which are substantially similar to our 2015 revolver. Under the terms of our revolver, we pay a variable rate of interest and a commitment fee based on our debt rating. The revolver is available for working capital, capital pay a variable rate of interest and a commitment fee based on our debt rating. The revolver is available for working capital, capital expenditures and general corporate purposes. Provided that we obtain written consent from our lenders, we have the option to increase the expenditures and general corporate purposes. Provided that we obtain written consent from our lenders, we have the option to increase the revolving commitment by up to $200, to a total of $1,000, and two options to extend the revolving commitment by one year. revolving commitment by up to $200, to a total of $1,000, and two options to extend the revolving commitment by one year. Our $800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial Our $800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance of commercial paper has the effect, while it is outstanding, of reducing available liquidity under the revolver by an amount equal to the of commercial paper has the effect, while it is outstanding, of reducing available liquidity under the revolver by an amount equal to the principal amount of commercial paper. principal amount of commercial paper. As of February 2, 2019, we had no issuances outstanding under our commercial paper program and no borrowings outstanding under our As of February 2, 2019, we had no issuances outstanding under our commercial paper program and no borrowings outstanding under our revolver. revolver. Our wholly owned subsidiary in Puerto Rico maintained a $52 unsecured borrowing facility to support our expansion into that market. Our wholly owned subsidiary in Puerto Rico maintained a $52 unsecured borrowing facility to support our expansion into that market. Borrowings on this facility incurred interest at an annual rate based upon LIBOR plus 1.275% and also incurred a fee based on any unused Borrowings on this facility incurred interest at an annual rate based upon LIBOR plus 1.275% and also incurred a fee based on any unused commitment. In 2018, we fully repaid $47 outstanding on this facility, which was included in the current portion of long-term debt. This facility commitment. In 2018, we fully repaid $47 outstanding on this facility, which was included in the current portion of long-term debt. This facility expired in the fourth quarter of 2018. expired in the fourth quarter of 2018. We maintain trade and standby letters of credit to facilitate our international payments. As of February 2, 2019, we have $8 available and We maintain trade and standby letters of credit to facilitate our international payments. As of February 2, 2019, we have $8 available and none outstanding under the trade letter of credit and $15 available and $2 outstanding under the standby letter of credit. none outstanding under the trade letter of credit and $15 available and $2 outstanding under the standby letter of credit. Plans for our Nordstrom NYC store, which we currently expect to open in October 2019, ultimately include owning a condominium interest in Plans for our Nordstrom NYC store, which we currently expect to open in October 2019, ultimately include owning a condominium interest in a mixed-use tower and leasing certain nearby properties. As of February 2, 2019, we had approximately $302 of fee interest in land, which is a mixed-use tower and leasing certain nearby properties. As of February 2, 2019, we had approximately $302 of fee interest in land, which is expected to convert to the condominium interest once the store is constructed. We have committed to make future installment payments expected to convert to the condominium interest once the store is constructed. We have committed to make future installment payments based on the developer meeting pre-established construction and development milestones. In the event that this project is not completed, the based on the developer meeting pre-established construction and development milestones. In the event that this project is not completed, the opening may be delayed and we may be subject to future losses or capital commitments in order to complete construction or to monetize our opening may be delayed and we may be subject to future losses or capital commitments in order to complete construction or to monetize our investment. investment. Impact of Credit Ratings Impact of Credit Ratings Under the terms of our revolver, any borrowings we may enter into will accrue interest for Euro-Dollar Rate Loans at a floating base rate tied Under the terms of our revolver, any borrowings we may enter into will accrue interest for Euro-Dollar Rate Loans at a floating base rate tied to LIBOR, for Canadian Dealer Offer Rate Loans at a floating rate tied to CDOR, and for Base Rate Loans at the highest of: (i) the Euro- to LIBOR, for Canadian Dealer Offer Rate Loans at a floating rate tied to CDOR, and for Base Rate Loans at the highest of: (i) the Euro- Dollar rate plus 100 basis points, (ii) the federal funds rate plus 50 basis points and (iii) the prime rate. Dollar rate plus 100 basis points, (ii) the federal funds rate plus 50 basis points and (iii) the prime rate. The rate depends upon the type of borrowing incurred, plus in each case an applicable margin. This applicable margin varies depending The rate depends upon the type of borrowing incurred, plus in each case an applicable margin. This applicable margin varies depending upon the credit ratings assigned to our long-term unsecured debt. At the time of this report, our long-term unsecured debt ratings, outlook upon the credit ratings assigned to our long-term unsecured debt. At the time of this report, our long-term unsecured debt ratings, outlook and resulting applicable margin were as follows: and resulting applicable margin were as follows: Moody’s Moody’s Standard & Poor’s Standard & Poor’s Euro-Dollar Rate Loan Euro-Dollar Rate Loan Canadian Dealer Offer Rate Loan Canadian Dealer Offer Rate Loan Base Rate Loan Base Rate Loan Credit Ratings Credit Ratings Baa1 Baa1 BBB+ BBB+ Outlook Outlook Stable Stable Stable Stable Base Interest Rate Base Interest Rate LIBOR LIBOR CDOR CDOR various various Applicable Margin Applicable Margin 1.03% 1.03% 1.03% 1.03% 0.03% 0.03% Should the ratings assigned to our long-term unsecured debt improve, the applicable margin associated with any such borrowings may Should the ratings assigned to our long-term unsecured debt improve, the applicable margin associated with any such borrowings may decrease, resulting in a lower borrowing cost under this facility. Should the ratings assigned to our long-term unsecured debt worsen, the decrease, resulting in a lower borrowing cost under this facility. Should the ratings assigned to our long-term unsecured debt worsen, the applicable margin associated with our borrowings may increase, resulting in a higher borrowing cost under this facility. applicable margin associated with our borrowings may increase, resulting in a higher borrowing cost under this facility. Debt Covenants Debt Covenants The revolver requires that we maintain an adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent The revolver requires that we maintain an adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent (“EBITDAR”) leverage ratio of no more than four times. As of February 2, 2019, we were in compliance with this covenant. (“EBITDAR”) leverage ratio of no more than four times. As of February 2, 2019, we were in compliance with this covenant. Adjusted Debt to EBITDAR (Non-GAAP financial measure) Adjusted Debt to EBITDAR (Non-GAAP financial measure) Adjusted Debt to EBITDAR is one of our key financial metrics, and we believe that our debt levels are best analyzed using this measure. Our Adjusted Debt to EBITDAR is one of our key financial metrics, and we believe that our debt levels are best analyzed using this measure. Our goal is to manage debt levels to maintain an investment-grade credit rating and operate with an efficient capital structure. In evaluating our goal is to manage debt levels to maintain an investment-grade credit rating and operate with an efficient capital structure. In evaluating our debt levels, this measure provides a reflection of our credit worthiness that could impact our credit rating and borrowing costs. We also have debt levels, this measure provides a reflection of our credit worthiness that could impact our credit rating and borrowing costs. We also have a debt covenant that requires an adjusted debt to EBITDAR leverage ratio of no more than four times. a debt covenant that requires an adjusted debt to EBITDAR leverage ratio of no more than four times. Adjusted Debt to EBITDAR is not a measure of financial performance under GAAP and should be considered in addition to, and not as a Adjusted Debt to EBITDAR is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for, debt to net earnings, net earnings, debt or other financial measures prepared in accordance with GAAP. Our method of substitute for, debt to net earnings, net earnings, debt or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. Estimated capitalized operating lease liability is not calculated in accordance with, or an alternative for, GAAP and should other companies. Estimated capitalized operating lease liability is not calculated in accordance with, or an alternative for, GAAP and should not be considered in isolation or as a substitution of our results as reported under GAAP. The financial measure calculated under GAAP not be considered in isolation or as a substitution of our results as reported under GAAP. The financial measure calculated under GAAP which is most directly comparable to Adjusted Debt to EBITDAR is debt to net earnings. The following is a reconciliation of the components of which is most directly comparable to Adjusted Debt to EBITDAR is debt to net earnings. The following is a reconciliation of the components of Adjusted Debt to EBITDAR and debt to net earnings: Adjusted Debt to EBITDAR and debt to net earnings: Add: estimated capitalized operating lease liability2 Add: estimated capitalized operating lease liability2 Debt Debt Adjusted Debt Adjusted Debt Net earnings Net earnings Add: income tax expense Add: income tax expense Add: interest expense, net Add: interest expense, net Earnings before interest and income taxes Earnings before interest and income taxes Add: depreciation and amortization expenses Add: depreciation and amortization expenses Add: rent expense, net Add: rent expense, net Add: non-cash acquisition-related charges Add: non-cash acquisition-related charges Adjusted EBITDAR Adjusted EBITDAR Debt to Net Earnings3 Debt to Net Earnings3 Adjusted Debt to EBITDAR3 Adjusted Debt to EBITDAR3 2019 and February 3, 2018. 2019 and February 3, 2018. 20181 20181 $2,685 $2,685 2,009 2,009 $4,694 $4,694 564 564 169 169 104 104 837 837 669 669 251 251 — — 4.8 4.8 2.7 2.7 20171 20171 $2,737 $2,737 2,001 2,001 $4,738 $4,738 437 437 353 353 136 136 926 926 666 666 250 250 1 1 6.3 6.3 2.6 2.6 $1,757 $1,757 $1,843 $1,843 1 The components of Adjusted Debt are as of February 2, 2019 and February 3, 2018, while the components of Adjusted EBITDAR are for the 12 months ended February 2, 1 The components of Adjusted Debt are as of February 2, 2019 and February 3, 2018, while the components of Adjusted EBITDAR are for the 12 months ended February 2, 2 Based upon the estimated lease liability as of the end of the period, calculated as the trailing 12 months of rent expense multiplied by eight. The multiple of eight times rent 2 Based upon the estimated lease liability as of the end of the period, calculated as the trailing 12 months of rent expense multiplied by eight. The multiple of eight times rent expense is a commonly used method of estimating the debt we would record for our leases that are classified as operating if they had met the criteria for a capital lease or we expense is a commonly used method of estimating the debt we would record for our leases that are classified as operating if they had met the criteria for a capital lease or we had purchased the property. We do not expect the adoption of the new Lease Standard to have a material impact on our Adjusted Debt to EBITDAR (see Note 1: Nature of had purchased the property. We do not expect the adoption of the new Lease Standard to have a material impact on our Adjusted Debt to EBITDAR (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Operations and Summary of Significant Accounting Policies in Item 8). 3 Results for the 12 fiscal months ended February 2, 2019 include lower income tax expense primarily associated with the Tax Act and a $72 unfavorable impact related to the 3 Results for the 12 fiscal months ended February 2, 2019 include lower income tax expense primarily associated with the Tax Act and a $72 unfavorable impact related to the Estimated Non-recurring Charge (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results for the 12 fiscal months ended Estimated Non-recurring Charge (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results for the 12 fiscal months ended February 3, 2018 include a $42 unfavorable impact related to the Tax Act. February 3, 2018 include a $42 unfavorable impact related to the Tax Act. 30 30 Nordstrom, Inc. and subsidiaries 31 Nordstrom, Inc. and subsidiaries 31 Credit Capacity and Commitments Credit Capacity and Commitments As of February 2, 2019, we had total short-term borrowing capacity of $800. In September 2018, we renewed our existing $800 senior As of February 2, 2019, we had total short-term borrowing capacity of $800. In September 2018, we renewed our existing $800 senior unsecured revolving credit facility (“revolver”), extending the expiration from April 2020 to September 2023. Our revolver contains customary unsecured revolving credit facility (“revolver”), extending the expiration from April 2020 to September 2023. Our revolver contains customary representations, warranties, covenants and terms, which are substantially similar to our 2015 revolver. Under the terms of our revolver, we representations, warranties, covenants and terms, which are substantially similar to our 2015 revolver. Under the terms of our revolver, we pay a variable rate of interest and a commitment fee based on our debt rating. The revolver is available for working capital, capital pay a variable rate of interest and a commitment fee based on our debt rating. The revolver is available for working capital, capital expenditures and general corporate purposes. Provided that we obtain written consent from our lenders, we have the option to increase the expenditures and general corporate purposes. Provided that we obtain written consent from our lenders, we have the option to increase the revolving commitment by up to $200, to a total of $1,000, and two options to extend the revolving commitment by one year. revolving commitment by up to $200, to a total of $1,000, and two options to extend the revolving commitment by one year. Our $800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial Our $800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance of commercial paper has the effect, while it is outstanding, of reducing available liquidity under the revolver by an amount equal to the of commercial paper has the effect, while it is outstanding, of reducing available liquidity under the revolver by an amount equal to the principal amount of commercial paper. principal amount of commercial paper. As of February 2, 2019, we had no issuances outstanding under our commercial paper program and no borrowings outstanding under our As of February 2, 2019, we had no issuances outstanding under our commercial paper program and no borrowings outstanding under our revolver. revolver. Our wholly owned subsidiary in Puerto Rico maintained a $52 unsecured borrowing facility to support our expansion into that market. Our wholly owned subsidiary in Puerto Rico maintained a $52 unsecured borrowing facility to support our expansion into that market. Borrowings on this facility incurred interest at an annual rate based upon LIBOR plus 1.275% and also incurred a fee based on any unused Borrowings on this facility incurred interest at an annual rate based upon LIBOR plus 1.275% and also incurred a fee based on any unused commitment. In 2018, we fully repaid $47 outstanding on this facility, which was included in the current portion of long-term debt. This facility commitment. In 2018, we fully repaid $47 outstanding on this facility, which was included in the current portion of long-term debt. This facility expired in the fourth quarter of 2018. expired in the fourth quarter of 2018. We maintain trade and standby letters of credit to facilitate our international payments. As of February 2, 2019, we have $8 available and We maintain trade and standby letters of credit to facilitate our international payments. As of February 2, 2019, we have $8 available and none outstanding under the trade letter of credit and $15 available and $2 outstanding under the standby letter of credit. none outstanding under the trade letter of credit and $15 available and $2 outstanding under the standby letter of credit. Plans for our Nordstrom NYC store, which we currently expect to open in October 2019, ultimately include owning a condominium interest in Plans for our Nordstrom NYC store, which we currently expect to open in October 2019, ultimately include owning a condominium interest in a mixed-use tower and leasing certain nearby properties. As of February 2, 2019, we had approximately $302 of fee interest in land, which is a mixed-use tower and leasing certain nearby properties. As of February 2, 2019, we had approximately $302 of fee interest in land, which is expected to convert to the condominium interest once the store is constructed. We have committed to make future installment payments expected to convert to the condominium interest once the store is constructed. We have committed to make future installment payments based on the developer meeting pre-established construction and development milestones. In the event that this project is not completed, the based on the developer meeting pre-established construction and development milestones. In the event that this project is not completed, the opening may be delayed and we may be subject to future losses or capital commitments in order to complete construction or to monetize our opening may be delayed and we may be subject to future losses or capital commitments in order to complete construction or to monetize our Under the terms of our revolver, any borrowings we may enter into will accrue interest for Euro-Dollar Rate Loans at a floating base rate tied Under the terms of our revolver, any borrowings we may enter into will accrue interest for Euro-Dollar Rate Loans at a floating base rate tied to LIBOR, for Canadian Dealer Offer Rate Loans at a floating rate tied to CDOR, and for Base Rate Loans at the highest of: (i) the Euro- to LIBOR, for Canadian Dealer Offer Rate Loans at a floating rate tied to CDOR, and for Base Rate Loans at the highest of: (i) the Euro- Dollar rate plus 100 basis points, (ii) the federal funds rate plus 50 basis points and (iii) the prime rate. Dollar rate plus 100 basis points, (ii) the federal funds rate plus 50 basis points and (iii) the prime rate. The rate depends upon the type of borrowing incurred, plus in each case an applicable margin. This applicable margin varies depending The rate depends upon the type of borrowing incurred, plus in each case an applicable margin. This applicable margin varies depending upon the credit ratings assigned to our long-term unsecured debt. At the time of this report, our long-term unsecured debt ratings, outlook upon the credit ratings assigned to our long-term unsecured debt. At the time of this report, our long-term unsecured debt ratings, outlook and resulting applicable margin were as follows: and resulting applicable margin were as follows: investment. investment. Impact of Credit Ratings Impact of Credit Ratings Moody’s Moody’s Standard & Poor’s Standard & Poor’s Euro-Dollar Rate Loan Euro-Dollar Rate Loan Canadian Dealer Offer Rate Loan Canadian Dealer Offer Rate Loan Base Rate Loan Base Rate Loan Credit Ratings Credit Ratings Baa1 Baa1 BBB+ BBB+ LIBOR LIBOR CDOR CDOR various various Outlook Outlook Stable Stable Stable Stable 1.03% 1.03% 1.03% 1.03% 0.03% 0.03% Base Interest Rate Base Interest Rate Applicable Margin Applicable Margin Should the ratings assigned to our long-term unsecured debt improve, the applicable margin associated with any such borrowings may Should the ratings assigned to our long-term unsecured debt improve, the applicable margin associated with any such borrowings may decrease, resulting in a lower borrowing cost under this facility. Should the ratings assigned to our long-term unsecured debt worsen, the decrease, resulting in a lower borrowing cost under this facility. Should the ratings assigned to our long-term unsecured debt worsen, the applicable margin associated with our borrowings may increase, resulting in a higher borrowing cost under this facility. applicable margin associated with our borrowings may increase, resulting in a higher borrowing cost under this facility. Debt Covenants Debt Covenants The revolver requires that we maintain an adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent The revolver requires that we maintain an adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent (“EBITDAR”) leverage ratio of no more than four times. As of February 2, 2019, we were in compliance with this covenant. (“EBITDAR”) leverage ratio of no more than four times. As of February 2, 2019, we were in compliance with this covenant. Adjusted Debt to EBITDAR (Non-GAAP financial measure) Adjusted Debt to EBITDAR (Non-GAAP financial measure) Adjusted Debt to EBITDAR is one of our key financial metrics, and we believe that our debt levels are best analyzed using this measure. Our Adjusted Debt to EBITDAR is one of our key financial metrics, and we believe that our debt levels are best analyzed using this measure. Our goal is to manage debt levels to maintain an investment-grade credit rating and operate with an efficient capital structure. In evaluating our goal is to manage debt levels to maintain an investment-grade credit rating and operate with an efficient capital structure. In evaluating our debt levels, this measure provides a reflection of our credit worthiness that could impact our credit rating and borrowing costs. We also have debt levels, this measure provides a reflection of our credit worthiness that could impact our credit rating and borrowing costs. We also have a debt covenant that requires an adjusted debt to EBITDAR leverage ratio of no more than four times. a debt covenant that requires an adjusted debt to EBITDAR leverage ratio of no more than four times. Adjusted Debt to EBITDAR is not a measure of financial performance under GAAP and should be considered in addition to, and not as a Adjusted Debt to EBITDAR is not a measure of financial performance under GAAP and should be considered in addition to, and not as a substitute for, debt to net earnings, net earnings, debt or other financial measures prepared in accordance with GAAP. Our method of substitute for, debt to net earnings, net earnings, debt or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. Estimated capitalized operating lease liability is not calculated in accordance with, or an alternative for, GAAP and should other companies. Estimated capitalized operating lease liability is not calculated in accordance with, or an alternative for, GAAP and should not be considered in isolation or as a substitution of our results as reported under GAAP. The financial measure calculated under GAAP not be considered in isolation or as a substitution of our results as reported under GAAP. The financial measure calculated under GAAP which is most directly comparable to Adjusted Debt to EBITDAR is debt to net earnings. The following is a reconciliation of the components of which is most directly comparable to Adjusted Debt to EBITDAR is debt to net earnings. The following is a reconciliation of the components of Adjusted Debt to EBITDAR and debt to net earnings: Adjusted Debt to EBITDAR and debt to net earnings: Debt Debt Add: estimated capitalized operating lease liability2 Add: estimated capitalized operating lease liability2 Adjusted Debt Adjusted Debt Net earnings Net earnings Add: income tax expense Add: income tax expense Add: interest expense, net Add: interest expense, net Earnings before interest and income taxes Earnings before interest and income taxes Add: depreciation and amortization expenses Add: depreciation and amortization expenses Add: rent expense, net Add: rent expense, net Add: non-cash acquisition-related charges Add: non-cash acquisition-related charges Adjusted EBITDAR Adjusted EBITDAR 20181 20181 $2,685 $2,685 2,009 2,009 $4,694 $4,694 564 564 169 169 104 104 837 837 669 669 251 251 — — $1,757 $1,757 20171 20171 $2,737 $2,737 2,001 2,001 $4,738 $4,738 437 437 353 353 136 136 926 926 666 666 250 250 1 1 $1,843 $1,843 2019 and February 3, 2018. 2019 and February 3, 2018. Debt to Net Earnings3 Debt to Net Earnings3 Adjusted Debt to EBITDAR3 Adjusted Debt to EBITDAR3 1 The components of Adjusted Debt are as of February 2, 2019 and February 3, 2018, while the components of Adjusted EBITDAR are for the 12 months ended February 2, 1 The components of Adjusted Debt are as of February 2, 2019 and February 3, 2018, while the components of Adjusted EBITDAR are for the 12 months ended February 2, 4.8 4.8 2.7 2.7 6.3 6.3 2.6 2.6 2 Based upon the estimated lease liability as of the end of the period, calculated as the trailing 12 months of rent expense multiplied by eight. The multiple of eight times rent 2 Based upon the estimated lease liability as of the end of the period, calculated as the trailing 12 months of rent expense multiplied by eight. The multiple of eight times rent expense is a commonly used method of estimating the debt we would record for our leases that are classified as operating if they had met the criteria for a capital lease or we expense is a commonly used method of estimating the debt we would record for our leases that are classified as operating if they had met the criteria for a capital lease or we had purchased the property. We do not expect the adoption of the new Lease Standard to have a material impact on our Adjusted Debt to EBITDAR (see Note 1: Nature of had purchased the property. We do not expect the adoption of the new Lease Standard to have a material impact on our Adjusted Debt to EBITDAR (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Operations and Summary of Significant Accounting Policies in Item 8). 3 Results for the 12 fiscal months ended February 2, 2019 include lower income tax expense primarily associated with the Tax Act and a $72 unfavorable impact related to the 3 Results for the 12 fiscal months ended February 2, 2019 include lower income tax expense primarily associated with the Tax Act and a $72 unfavorable impact related to the Estimated Non-recurring Charge (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results for the 12 fiscal months ended Estimated Non-recurring Charge (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results for the 12 fiscal months ended February 3, 2018 include a $42 unfavorable impact related to the Tax Act. February 3, 2018 include a $42 unfavorable impact related to the Tax Act. 30 30 Nordstrom, Inc. and subsidiaries 31 Nordstrom, Inc. and subsidiaries 31 Contractual Obligations Contractual Obligations The following table summarizes our contractual obligations and the expected effect on our liquidity and cash flows as of February 2, 2019. The following table summarizes our contractual obligations and the expected effect on our liquidity and cash flows as of February 2, 2019. We expect to fund these commitments primarily with operating cash flows generated in the normal course of business and credit available to We expect to fund these commitments primarily with operating cash flows generated in the normal course of business and credit available to us under existing and potential future facilities. us under existing and potential future facilities. Long-term debt Long-term debt Operating leases Operating leases Purchase obligations Purchase obligations Other long-term liabilities Other long-term liabilities Total Total Total Total $4,596 $4,596 2,609 2,609 1,865 1,865 363 363 $9,433 $9,433 Less than Less than 1 year 1 year $147 $147 322 322 1,733 1,733 59 59 $2,261 $2,261 1 – 3 years 1 – 3 years $1,243 $1,243 607 607 123 123 60 60 $2,033 $2,033 3 – 5 years 3 – 5 years $188 $188 520 520 9 9 43 43 $760 $760 More than More than 5 years 5 years $3,018 $3,018 1,160 1,160 — — 201 201 $4,379 $4,379 Included in the required debt repayments disclosed above are estimated total interest payments of $1,822 as of February 2, 2019, payable Included in the required debt repayments disclosed above are estimated total interest payments of $1,822 as of February 2, 2019, payable over the remaining life of the debt. over the remaining life of the debt. The operating lease obligations in the table above do not include payments for operating expenses that are required by most of our lease The operating lease obligations in the table above do not include payments for operating expenses that are required by most of our lease agreements. Such expenses, which include common area charges, real estate taxes and other executory costs, totaled $138 in 2018, $121 agreements. Such expenses, which include common area charges, real estate taxes and other executory costs, totaled $138 in 2018, $121 in 2017 and $112 in 2016. In addition, some of our leases require additional rental payments based on a percentage of our sales, referred to in 2017 and $112 in 2016. In addition, some of our leases require additional rental payments based on a percentage of our sales, referred to as “percentage rent.” Percentage rent, which is also excluded from the obligations in the table above, was $9 in 2018, $11 in 2017 and $12 in as “percentage rent.” Percentage rent, which is also excluded from the obligations in the table above, was $9 in 2018, $11 in 2017 and $12 in 2016. 2016. Purchase obligations primarily consist of inventory purchase orders and capital expenditure commitments. Capital expenditure commitments Purchase obligations primarily consist of inventory purchase orders and capital expenditure commitments. Capital expenditure commitments include Nordstrom NYC. include Nordstrom NYC. Other long-term liabilities consist of workers’ compensation and other liability insurance reserves and postretirement benefits. The payment Other long-term liabilities consist of workers’ compensation and other liability insurance reserves and postretirement benefits. The payment amounts presented above were estimated based on historical payment trends. Other long-term liabilities not requiring cash payments, such amounts presented above were estimated based on historical payment trends. Other long-term liabilities not requiring cash payments, such as deferred property incentives and deferred revenue, were excluded from the table above. Also excluded from the table above are as deferred property incentives and deferred revenue, were excluded from the table above. Also excluded from the table above are unrecognized tax benefits of $33, as we are unable to reasonably estimate the timing of future cash payments, if any, for these liabilities. unrecognized tax benefits of $33, as we are unable to reasonably estimate the timing of future cash payments, if any, for these liabilities. Off-Balance Sheet Arrangements Off-Balance Sheet Arrangements Pursuant to the program agreement with TD, we offer and administer a loyalty program and perform other account servicing functions (see Pursuant to the program agreement with TD, we offer and administer a loyalty program and perform other account servicing functions (see Note 3: Credit Card Receivable Transaction in Item 8). Credit card receivables serviced under this contract are $3,651 as of February 2, Note 3: Credit Card Receivable Transaction in Item 8). Credit card receivables serviced under this contract are $3,651 as of February 2, 2019. 2019. Other than items noted in the paragraph above, in addition to operating leases entered into in the normal course of business and the Other than items noted in the paragraph above, in addition to operating leases entered into in the normal course of business and the development of our Nordstrom Men’s Store NYC and Nordstrom NYC, we had no material off-balance sheet arrangements during 2018. development of our Nordstrom Men’s Store NYC and Nordstrom NYC, we had no material off-balance sheet arrangements during 2018. CRITICAL ACCOUNTING ESTIMATES CRITICAL ACCOUNTING ESTIMATES The preparation of our financial statements requires that we make estimates and judgments that affect the reported amounts of assets, The preparation of our financial statements requires that we make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets and liabilities. We base our estimates on historical experience and liabilities, revenues and expenses, and disclosure of contingent assets and liabilities. We base our estimates on historical experience and other assumptions that we believe to be reasonable under the circumstances. Actual results may differ from these estimates. The following other assumptions that we believe to be reasonable under the circumstances. Actual results may differ from these estimates. The following discussion highlights the estimates we believe are critical and should be read in conjunction with the Notes to Consolidated Financial discussion highlights the estimates we believe are critical and should be read in conjunction with the Notes to Consolidated Financial Statements in Item 8. Our management has discussed the development and selection of these critical accounting estimates with the Audit & Statements in Item 8. Our management has discussed the development and selection of these critical accounting estimates with the Audit & Finance Committee of our Board of Directors, and the Audit & Finance Committee has reviewed our disclosures that follow. Finance Committee of our Board of Directors, and the Audit & Finance Committee has reviewed our disclosures that follow. Revenue Recognition Revenue Recognition During the first quarter of 2018, we adopted the new Revenue Standard using the modified retrospective adoption method (see Note 1: During the first quarter of 2018, we adopted the new Revenue Standard using the modified retrospective adoption method (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results beginning in the first quarter of 2018 are presented Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results beginning in the first quarter of 2018 are presented under the new Revenue Standard, while prior period amounts are not adjusted. under the new Revenue Standard, while prior period amounts are not adjusted. We recognize sales revenue net of estimated returns and excluding sales taxes. Revenue from sales to customers shipped from our Supply We recognize sales revenue net of estimated returns and excluding sales taxes. Revenue from sales to customers shipped from our Supply Chain Network facilities, stores and directly from our vendors (“shipped revenues”), which includes shipping revenue when applicable, is Chain Network facilities, stores and directly from our vendors (“shipped revenues”), which includes shipping revenue when applicable, is recognized at shipping point, the point in time where control has transferred to the customer. Costs to ship orders to customers are expensed recognized at shipping point, the point in time where control has transferred to the customer. Costs to ship orders to customers are expensed as a fulfillment activity at shipping point, commissions from sales at our Full-Price stores are expensed at the point of sale and both are as a fulfillment activity at shipping point, commissions from sales at our Full-Price stores are expensed at the point of sale and both are recorded in selling, general and administrative expenses. Prior to 2018, shipped revenues were recognized upon estimated receipt by the recorded in selling, general and administrative expenses. Prior to 2018, shipped revenues were recognized upon estimated receipt by the customer and we recorded an estimated in-transit allowance for orders shipped prior to a period’s end, but not yet received by the customer. customer and we recorded an estimated in-transit allowance for orders shipped prior to a period’s end, but not yet received by the customer. We reduce sales and cost of sales by an estimate of customer merchandise returns, which is calculated based on historical return patterns, We reduce sales and cost of sales by an estimate of customer merchandise returns, which is calculated based on historical return patterns, and record a sales return allowance and an estimated returns asset. Our sales return allowance is classified in other current liabilities and our and record a sales return allowance and an estimated returns asset. Our sales return allowance is classified in other current liabilities and our estimated returns asset, calculated based on the cost of merchandise sold, is classified in prepaid expenses and other on the Consolidated estimated returns asset, calculated based on the cost of merchandise sold, is classified in prepaid expenses and other on the Consolidated Balance Sheet. Due to the seasonality of our business, these balances typically increase with higher sales occurring in the last month of a Balance Sheet. Due to the seasonality of our business, these balances typically increase with higher sales occurring in the last month of a period, such as the Anniversary Sale typically at the end of the second quarter, and decrease in the following period. Prior to 2018, the period, such as the Anniversary Sale typically at the end of the second quarter, and decrease in the following period. Prior to 2018, the estimated cost of merchandise returned was netted with our sales return allowance in other current liabilities. estimated cost of merchandise returned was netted with our sales return allowance in other current liabilities. Although we believe we have sufficient current and historical knowledge to record reasonable estimates of sales returns, actual returns could Although we believe we have sufficient current and historical knowledge to record reasonable estimates of sales returns, actual returns could differ from recorded amounts. In the past three years, there were no significant changes in customer return behavior and we have made no differ from recorded amounts. In the past three years, there were no significant changes in customer return behavior and we have made no material changes to our estimates included in the calculations of our sales return allowance. A 10% change in the sales return allowance net material changes to our estimates included in the calculations of our sales return allowance. A 10% change in the sales return allowance net of the estimated returns asset would have had a $15 impact on our net earnings for the year ended February 2, 2019. of the estimated returns asset would have had a $15 impact on our net earnings for the year ended February 2, 2019. As our customers earn points and Notes in The Nordy Club, a portion of underlying sales revenue is deferred based on an estimated stand- As our customers earn points and Notes in The Nordy Club, a portion of underlying sales revenue is deferred based on an estimated stand- alone selling price of points, Notes and other loyalty benefits, such as alterations. We recognize the revenue and related cost of sale when alone selling price of points, Notes and other loyalty benefits, such as alterations. We recognize the revenue and related cost of sale when the Notes are ultimately redeemed and reduce our contract liability. We include the deferred revenue in other current liabilities on the the Notes are ultimately redeemed and reduce our contract liability. We include the deferred revenue in other current liabilities on the Consolidated Balance Sheet. We record breakage revenue of unused points and unredeemed Notes based on expected customer Consolidated Balance Sheet. We record breakage revenue of unused points and unredeemed Notes based on expected customer redemption. We estimate, based on historical usage, that 6% of Notes will be unredeemed and recognized as revenue. Other benefits of the redemption. We estimate, based on historical usage, that 6% of Notes will be unredeemed and recognized as revenue. Other benefits of the loyalty program, including shopping and fashion events, are recorded in selling, general and administrative expenses as these are not a loyalty program, including shopping and fashion events, are recorded in selling, general and administrative expenses as these are not a material right of the program. material right of the program. Merchandise Inventories Merchandise Inventories Merchandise inventories are generally stated at the lower of cost or market value using the retail inventory method. Under the retail method, Merchandise inventories are generally stated at the lower of cost or market value using the retail inventory method. Under the retail method, the valuation of inventories is determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our the valuation of inventories is determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling price. To inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling price. To determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, age of the merchandise and fashion trends. Inherent in the retail inventory method are certain management judgments that may affect the age of the merchandise and fashion trends. Inherent in the retail inventory method are certain management judgments that may affect the ending inventory valuation as well as gross profit. ending inventory valuation as well as gross profit. We take physical inventory counts and adjust our records accordingly. Following each physical inventory cycle, we adjust shrink to actual We take physical inventory counts and adjust our records accordingly. Following each physical inventory cycle, we adjust shrink to actual results and an estimate is recorded for shrink from the count date to year end. We evaluate and determine our estimated shrinkage rate, results and an estimate is recorded for shrink from the count date to year end. We evaluate and determine our estimated shrinkage rate, which is based on a percentage of sales, using the most recent physical inventory and historical results. which is based on a percentage of sales, using the most recent physical inventory and historical results. Impairment of Long-Lived Assets Impairment of Long-Lived Assets When facts and circumstances indicate that the carrying values of long-lived assets, including buildings, equipment and amortizable When facts and circumstances indicate that the carrying values of long-lived assets, including buildings, equipment and amortizable intangible assets, may be impaired, we perform an evaluation of recoverability by comparing the carrying values of the net assets to their intangible assets, may be impaired, we perform an evaluation of recoverability by comparing the carrying values of the net assets to their related projected undiscounted future cash flows, in addition to other quantitative and qualitative analyses. related projected undiscounted future cash flows, in addition to other quantitative and qualitative analyses. Land, property and equipment are grouped at the lowest level at which there are identifiable cash flows when assessing impairment. Cash Land, property and equipment are grouped at the lowest level at which there are identifiable cash flows when assessing impairment. Cash flows for our retail store assets are identified at the individual store level, while our intangible assets associated with HauteLook and Trunk flows for our retail store assets are identified at the individual store level, while our intangible assets associated with HauteLook and Trunk Club are identified at their respective reporting unit levels. Club are identified at their respective reporting unit levels. Our estimates are subject to uncertainties and may be impacted by various external factors such as economic conditions and market Our estimates are subject to uncertainties and may be impacted by various external factors such as economic conditions and market competition. While we believe the inputs and assumptions utilized in our analyses of future cash flows are reasonable, events or competition. While we believe the inputs and assumptions utilized in our analyses of future cash flows are reasonable, events or circumstances may change, which could cause us to revise these estimates. circumstances may change, which could cause us to revise these estimates. Income Taxes Income Taxes We use the asset and liability method of accounting for income taxes. Using this method, deferred tax assets and liabilities are recorded We use the asset and liability method of accounting for income taxes. Using this method, deferred tax assets and liabilities are recorded based on differences between the financial reporting and tax basis of assets and liabilities and for operating loss and tax credit carryforwards. based on differences between the financial reporting and tax basis of assets and liabilities and for operating loss and tax credit carryforwards. The deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the The deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the differences are expected to reverse. We routinely evaluate the likelihood of realizing the benefit of our deferred tax assets and may record a differences are expected to reverse. We routinely evaluate the likelihood of realizing the benefit of our deferred tax assets and may record a valuation allowance if, based on all available evidence, it is determined that some portion of the tax benefit will not be realized. valuation allowance if, based on all available evidence, it is determined that some portion of the tax benefit will not be realized. We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal, state and foreign filings We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal, state and foreign filings by considering all relevant facts, circumstances and information available. If we believe it is more likely than not that our position will be by considering all relevant facts, circumstances and information available. If we believe it is more likely than not that our position will be sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized. Our sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized. Our unrecognized tax benefit was $30 as of February 2, 2019, and $31 as of February 3, 2018. Interest and penalties related to income tax unrecognized tax benefit was $30 as of February 2, 2019, and $31 as of February 3, 2018. Interest and penalties related to income tax matters are classified as a component of income tax expense. matters are classified as a component of income tax expense. 32 32 Nordstrom, Inc. and subsidiaries 33 Nordstrom, Inc. and subsidiaries 33 Contractual Obligations Contractual Obligations The following table summarizes our contractual obligations and the expected effect on our liquidity and cash flows as of February 2, 2019. The following table summarizes our contractual obligations and the expected effect on our liquidity and cash flows as of February 2, 2019. We expect to fund these commitments primarily with operating cash flows generated in the normal course of business and credit available to We expect to fund these commitments primarily with operating cash flows generated in the normal course of business and credit available to us under existing and potential future facilities. us under existing and potential future facilities. Long-term debt Long-term debt Operating leases Operating leases Purchase obligations Purchase obligations Other long-term liabilities Other long-term liabilities Total Total Total Total $4,596 $4,596 2,609 2,609 1,865 1,865 363 363 $9,433 $9,433 Less than Less than 1 year 1 year $147 $147 322 322 1,733 1,733 59 59 $2,261 $2,261 1 – 3 years 1 – 3 years $1,243 $1,243 607 607 123 123 60 60 $2,033 $2,033 3 – 5 years 3 – 5 years $188 $188 520 520 9 9 43 43 $760 $760 More than More than 5 years 5 years $3,018 $3,018 1,160 1,160 — — 201 201 $4,379 $4,379 Included in the required debt repayments disclosed above are estimated total interest payments of $1,822 as of February 2, 2019, payable Included in the required debt repayments disclosed above are estimated total interest payments of $1,822 as of February 2, 2019, payable over the remaining life of the debt. over the remaining life of the debt. The operating lease obligations in the table above do not include payments for operating expenses that are required by most of our lease The operating lease obligations in the table above do not include payments for operating expenses that are required by most of our lease agreements. Such expenses, which include common area charges, real estate taxes and other executory costs, totaled $138 in 2018, $121 agreements. Such expenses, which include common area charges, real estate taxes and other executory costs, totaled $138 in 2018, $121 in 2017 and $112 in 2016. In addition, some of our leases require additional rental payments based on a percentage of our sales, referred to in 2017 and $112 in 2016. In addition, some of our leases require additional rental payments based on a percentage of our sales, referred to as “percentage rent.” Percentage rent, which is also excluded from the obligations in the table above, was $9 in 2018, $11 in 2017 and $12 in as “percentage rent.” Percentage rent, which is also excluded from the obligations in the table above, was $9 in 2018, $11 in 2017 and $12 in 2016. 2016. include Nordstrom NYC. include Nordstrom NYC. Purchase obligations primarily consist of inventory purchase orders and capital expenditure commitments. Capital expenditure commitments Purchase obligations primarily consist of inventory purchase orders and capital expenditure commitments. Capital expenditure commitments Other long-term liabilities consist of workers’ compensation and other liability insurance reserves and postretirement benefits. The payment Other long-term liabilities consist of workers’ compensation and other liability insurance reserves and postretirement benefits. The payment amounts presented above were estimated based on historical payment trends. Other long-term liabilities not requiring cash payments, such amounts presented above were estimated based on historical payment trends. Other long-term liabilities not requiring cash payments, such as deferred property incentives and deferred revenue, were excluded from the table above. Also excluded from the table above are as deferred property incentives and deferred revenue, were excluded from the table above. Also excluded from the table above are unrecognized tax benefits of $33, as we are unable to reasonably estimate the timing of future cash payments, if any, for these liabilities. unrecognized tax benefits of $33, as we are unable to reasonably estimate the timing of future cash payments, if any, for these liabilities. Off-Balance Sheet Arrangements Off-Balance Sheet Arrangements Pursuant to the program agreement with TD, we offer and administer a loyalty program and perform other account servicing functions (see Pursuant to the program agreement with TD, we offer and administer a loyalty program and perform other account servicing functions (see Note 3: Credit Card Receivable Transaction in Item 8). Credit card receivables serviced under this contract are $3,651 as of February 2, Note 3: Credit Card Receivable Transaction in Item 8). Credit card receivables serviced under this contract are $3,651 as of February 2, 2019. 2019. Other than items noted in the paragraph above, in addition to operating leases entered into in the normal course of business and the Other than items noted in the paragraph above, in addition to operating leases entered into in the normal course of business and the development of our Nordstrom Men’s Store NYC and Nordstrom NYC, we had no material off-balance sheet arrangements during 2018. development of our Nordstrom Men’s Store NYC and Nordstrom NYC, we had no material off-balance sheet arrangements during 2018. CRITICAL ACCOUNTING ESTIMATES CRITICAL ACCOUNTING ESTIMATES The preparation of our financial statements requires that we make estimates and judgments that affect the reported amounts of assets, The preparation of our financial statements requires that we make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets and liabilities. We base our estimates on historical experience and liabilities, revenues and expenses, and disclosure of contingent assets and liabilities. We base our estimates on historical experience and other assumptions that we believe to be reasonable under the circumstances. Actual results may differ from these estimates. The following other assumptions that we believe to be reasonable under the circumstances. Actual results may differ from these estimates. The following discussion highlights the estimates we believe are critical and should be read in conjunction with the Notes to Consolidated Financial discussion highlights the estimates we believe are critical and should be read in conjunction with the Notes to Consolidated Financial Statements in Item 8. Our management has discussed the development and selection of these critical accounting estimates with the Audit & Statements in Item 8. Our management has discussed the development and selection of these critical accounting estimates with the Audit & Finance Committee of our Board of Directors, and the Audit & Finance Committee has reviewed our disclosures that follow. Finance Committee of our Board of Directors, and the Audit & Finance Committee has reviewed our disclosures that follow. Revenue Recognition Revenue Recognition During the first quarter of 2018, we adopted the new Revenue Standard using the modified retrospective adoption method (see Note 1: During the first quarter of 2018, we adopted the new Revenue Standard using the modified retrospective adoption method (see Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results beginning in the first quarter of 2018 are presented Nature of Operations and Summary of Significant Accounting Policies in Item 8). Results beginning in the first quarter of 2018 are presented under the new Revenue Standard, while prior period amounts are not adjusted. under the new Revenue Standard, while prior period amounts are not adjusted. We recognize sales revenue net of estimated returns and excluding sales taxes. Revenue from sales to customers shipped from our Supply We recognize sales revenue net of estimated returns and excluding sales taxes. Revenue from sales to customers shipped from our Supply Chain Network facilities, stores and directly from our vendors (“shipped revenues”), which includes shipping revenue when applicable, is Chain Network facilities, stores and directly from our vendors (“shipped revenues”), which includes shipping revenue when applicable, is recognized at shipping point, the point in time where control has transferred to the customer. Costs to ship orders to customers are expensed recognized at shipping point, the point in time where control has transferred to the customer. Costs to ship orders to customers are expensed as a fulfillment activity at shipping point, commissions from sales at our Full-Price stores are expensed at the point of sale and both are as a fulfillment activity at shipping point, commissions from sales at our Full-Price stores are expensed at the point of sale and both are recorded in selling, general and administrative expenses. Prior to 2018, shipped revenues were recognized upon estimated receipt by the recorded in selling, general and administrative expenses. Prior to 2018, shipped revenues were recognized upon estimated receipt by the customer and we recorded an estimated in-transit allowance for orders shipped prior to a period’s end, but not yet received by the customer. customer and we recorded an estimated in-transit allowance for orders shipped prior to a period’s end, but not yet received by the customer. We reduce sales and cost of sales by an estimate of customer merchandise returns, which is calculated based on historical return patterns, We reduce sales and cost of sales by an estimate of customer merchandise returns, which is calculated based on historical return patterns, and record a sales return allowance and an estimated returns asset. Our sales return allowance is classified in other current liabilities and our and record a sales return allowance and an estimated returns asset. Our sales return allowance is classified in other current liabilities and our estimated returns asset, calculated based on the cost of merchandise sold, is classified in prepaid expenses and other on the Consolidated estimated returns asset, calculated based on the cost of merchandise sold, is classified in prepaid expenses and other on the Consolidated Balance Sheet. Due to the seasonality of our business, these balances typically increase with higher sales occurring in the last month of a Balance Sheet. Due to the seasonality of our business, these balances typically increase with higher sales occurring in the last month of a period, such as the Anniversary Sale typically at the end of the second quarter, and decrease in the following period. Prior to 2018, the period, such as the Anniversary Sale typically at the end of the second quarter, and decrease in the following period. Prior to 2018, the estimated cost of merchandise returned was netted with our sales return allowance in other current liabilities. estimated cost of merchandise returned was netted with our sales return allowance in other current liabilities. Although we believe we have sufficient current and historical knowledge to record reasonable estimates of sales returns, actual returns could Although we believe we have sufficient current and historical knowledge to record reasonable estimates of sales returns, actual returns could differ from recorded amounts. In the past three years, there were no significant changes in customer return behavior and we have made no differ from recorded amounts. In the past three years, there were no significant changes in customer return behavior and we have made no material changes to our estimates included in the calculations of our sales return allowance. A 10% change in the sales return allowance net material changes to our estimates included in the calculations of our sales return allowance. A 10% change in the sales return allowance net of the estimated returns asset would have had a $15 impact on our net earnings for the year ended February 2, 2019. of the estimated returns asset would have had a $15 impact on our net earnings for the year ended February 2, 2019. As our customers earn points and Notes in The Nordy Club, a portion of underlying sales revenue is deferred based on an estimated stand- As our customers earn points and Notes in The Nordy Club, a portion of underlying sales revenue is deferred based on an estimated stand- alone selling price of points, Notes and other loyalty benefits, such as alterations. We recognize the revenue and related cost of sale when alone selling price of points, Notes and other loyalty benefits, such as alterations. We recognize the revenue and related cost of sale when the Notes are ultimately redeemed and reduce our contract liability. We include the deferred revenue in other current liabilities on the the Notes are ultimately redeemed and reduce our contract liability. We include the deferred revenue in other current liabilities on the Consolidated Balance Sheet. We record breakage revenue of unused points and unredeemed Notes based on expected customer Consolidated Balance Sheet. We record breakage revenue of unused points and unredeemed Notes based on expected customer redemption. We estimate, based on historical usage, that 6% of Notes will be unredeemed and recognized as revenue. Other benefits of the redemption. We estimate, based on historical usage, that 6% of Notes will be unredeemed and recognized as revenue. Other benefits of the loyalty program, including shopping and fashion events, are recorded in selling, general and administrative expenses as these are not a loyalty program, including shopping and fashion events, are recorded in selling, general and administrative expenses as these are not a material right of the program. material right of the program. Merchandise Inventories Merchandise Inventories Merchandise inventories are generally stated at the lower of cost or market value using the retail inventory method. Under the retail method, Merchandise inventories are generally stated at the lower of cost or market value using the retail inventory method. Under the retail method, the valuation of inventories is determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our the valuation of inventories is determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling price. To inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling price. To determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, age of the merchandise and fashion trends. Inherent in the retail inventory method are certain management judgments that may affect the age of the merchandise and fashion trends. Inherent in the retail inventory method are certain management judgments that may affect the ending inventory valuation as well as gross profit. ending inventory valuation as well as gross profit. We take physical inventory counts and adjust our records accordingly. Following each physical inventory cycle, we adjust shrink to actual We take physical inventory counts and adjust our records accordingly. Following each physical inventory cycle, we adjust shrink to actual results and an estimate is recorded for shrink from the count date to year end. We evaluate and determine our estimated shrinkage rate, results and an estimate is recorded for shrink from the count date to year end. We evaluate and determine our estimated shrinkage rate, which is based on a percentage of sales, using the most recent physical inventory and historical results. which is based on a percentage of sales, using the most recent physical inventory and historical results. Impairment of Long-Lived Assets Impairment of Long-Lived Assets When facts and circumstances indicate that the carrying values of long-lived assets, including buildings, equipment and amortizable When facts and circumstances indicate that the carrying values of long-lived assets, including buildings, equipment and amortizable intangible assets, may be impaired, we perform an evaluation of recoverability by comparing the carrying values of the net assets to their intangible assets, may be impaired, we perform an evaluation of recoverability by comparing the carrying values of the net assets to their related projected undiscounted future cash flows, in addition to other quantitative and qualitative analyses. related projected undiscounted future cash flows, in addition to other quantitative and qualitative analyses. Land, property and equipment are grouped at the lowest level at which there are identifiable cash flows when assessing impairment. Cash Land, property and equipment are grouped at the lowest level at which there are identifiable cash flows when assessing impairment. Cash flows for our retail store assets are identified at the individual store level, while our intangible assets associated with HauteLook and Trunk flows for our retail store assets are identified at the individual store level, while our intangible assets associated with HauteLook and Trunk Club are identified at their respective reporting unit levels. Club are identified at their respective reporting unit levels. Our estimates are subject to uncertainties and may be impacted by various external factors such as economic conditions and market Our estimates are subject to uncertainties and may be impacted by various external factors such as economic conditions and market competition. While we believe the inputs and assumptions utilized in our analyses of future cash flows are reasonable, events or competition. While we believe the inputs and assumptions utilized in our analyses of future cash flows are reasonable, events or circumstances may change, which could cause us to revise these estimates. circumstances may change, which could cause us to revise these estimates. Income Taxes Income Taxes We use the asset and liability method of accounting for income taxes. Using this method, deferred tax assets and liabilities are recorded We use the asset and liability method of accounting for income taxes. Using this method, deferred tax assets and liabilities are recorded based on differences between the financial reporting and tax basis of assets and liabilities and for operating loss and tax credit carryforwards. based on differences between the financial reporting and tax basis of assets and liabilities and for operating loss and tax credit carryforwards. The deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the The deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the differences are expected to reverse. We routinely evaluate the likelihood of realizing the benefit of our deferred tax assets and may record a differences are expected to reverse. We routinely evaluate the likelihood of realizing the benefit of our deferred tax assets and may record a valuation allowance if, based on all available evidence, it is determined that some portion of the tax benefit will not be realized. valuation allowance if, based on all available evidence, it is determined that some portion of the tax benefit will not be realized. We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal, state and foreign filings We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal, state and foreign filings by considering all relevant facts, circumstances and information available. If we believe it is more likely than not that our position will be by considering all relevant facts, circumstances and information available. If we believe it is more likely than not that our position will be sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized. Our sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized. Our unrecognized tax benefit was $30 as of February 2, 2019, and $31 as of February 3, 2018. Interest and penalties related to income tax unrecognized tax benefit was $30 as of February 2, 2019, and $31 as of February 3, 2018. Interest and penalties related to income tax matters are classified as a component of income tax expense. matters are classified as a component of income tax expense. 32 32 Nordstrom, Inc. and subsidiaries 33 Nordstrom, Inc. and subsidiaries 33 Income taxes require significant management judgment regarding applicable statutes and their related interpretation, the status of various Income taxes require significant management judgment regarding applicable statutes and their related interpretation, the status of various income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be necessary to record adjustments to our taxes payable, deferred taxes, tax reserves or income tax expense. Such adjustments did not necessary to record adjustments to our taxes payable, deferred taxes, tax reserves or income tax expense. Such adjustments did not materially impact our effective income tax rate in 2018, 2017 or 2016. materially impact our effective income tax rate in 2018, 2017 or 2016. In December 2017, the Tax Act was signed into law. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax Accounting In December 2017, the Tax Act was signed into law. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this estimate in Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we have completed our accounting for the impacts of the Tax Act, resulting in no material changes our 2017 results. As of February 2, 2019, we have completed our accounting for the impacts of the Tax Act, resulting in no material changes to previously recorded provisional amounts (see Note 14: Income Taxes in Item 8). to previously recorded provisional amounts (see Note 14: Income Taxes in Item 8). RECENT ACCOUNTING PRONOUNCEMENTS RECENT ACCOUNTING PRONOUNCEMENTS See Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8 for a discussion of recent accounting See Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8 for a discussion of recent accounting pronouncements and the impact these standards are anticipated to have on our results of operations, liquidity or capital resources. pronouncements and the impact these standards are anticipated to have on our results of operations, liquidity or capital resources. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. (Dollars in millions) (Dollars in millions) INTEREST RATE RISK INTEREST RATE RISK For our long-term debt of $2,685, our exposure to interest rate risk is primarily limited to changes in fair value. As our debt is primarily fixed- For our long-term debt of $2,685, our exposure to interest rate risk is primarily limited to changes in fair value. As our debt is primarily fixed- rate, changes in interest rates do not significantly impact our cash flows. However, changes in interest rates increase or decrease the fair rate, changes in interest rates do not significantly impact our cash flows. However, changes in interest rates increase or decrease the fair value of our debt, depending on whether market rates are lower or higher than our fixed rates. In addition, our $500 term loan will mature in value of our debt, depending on whether market rates are lower or higher than our fixed rates. In addition, our $500 term loan will mature in 2020, and if we refinance this debt, we are at risk of interest rate changes with respect to any difference between the existing interest rate 2020, and if we refinance this debt, we are at risk of interest rate changes with respect to any difference between the existing interest rate and the interest rate on its replacement. As of February 2, 2019, the fair value of our long-term debt was $2,692 (see Note 8: Debt and Credit and the interest rate on its replacement. As of February 2, 2019, the fair value of our long-term debt was $2,692 (see Note 8: Debt and Credit Facilities and Note 9: Fair Value Measurements in Item 8). Facilities and Note 9: Fair Value Measurements in Item 8). We are exposed to interest rate risk primarily from changes in short-term interest rates. Interest rate fluctuations can affect our interest We are exposed to interest rate risk primarily from changes in short-term interest rates. Interest rate fluctuations can affect our interest income and interest expense. As of February 2, 2019, we had cash and cash equivalents of $957 which generate interest income at variable income and interest expense. As of February 2, 2019, we had cash and cash equivalents of $957 which generate interest income at variable rates. rates. FOREIGN CURRENCY EXCHANGE RISK FOREIGN CURRENCY EXCHANGE RISK The majority of our revenues, expenses and capital expenditures are transacted in U.S. Dollars. Our U.S. operation periodically enters into The majority of our revenues, expenses and capital expenditures are transacted in U.S. Dollars. Our U.S. operation periodically enters into merchandise purchase orders denominated in British Pounds or Euros. From time to time, we may use forward contracts to hedge against merchandise purchase orders denominated in British Pounds or Euros. From time to time, we may use forward contracts to hedge against fluctuations in foreign currency prices. As of February 2, 2019, our outstanding forward contracts did not have a material impact on our fluctuations in foreign currency prices. As of February 2, 2019, our outstanding forward contracts did not have a material impact on our Consolidated Financial Statements. Consolidated Financial Statements. We have six full-line stores and six Nordstrom Rack stores in Canada. The functional currency of our Canadian operation is the Canadian We have six full-line stores and six Nordstrom Rack stores in Canada. The functional currency of our Canadian operation is the Canadian Dollar. We translate assets and liabilities into U.S. Dollars using the exchange rate in effect at the balance sheet date, while we translate Dollar. We translate assets and liabilities into U.S. Dollars using the exchange rate in effect at the balance sheet date, while we translate revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a component of revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a component of accumulated other comprehensive loss on the Consolidated Balance Sheets in Item 8. Our Canadian operation enters into merchandise accumulated other comprehensive loss on the Consolidated Balance Sheets in Item 8. Our Canadian operation enters into merchandise purchase orders denominated in U.S. Dollars for some portion of its inventory. As sales in Canada are denominated in the Canadian Dollar, purchase orders denominated in U.S. Dollars for some portion of its inventory. As sales in Canada are denominated in the Canadian Dollar, gross profit for our Canadian operation can be impacted by foreign currency fluctuations. gross profit for our Canadian operation can be impacted by foreign currency fluctuations. In addition, our U.S. operation incurs certain expenditures denominated in Canadian Dollars and our Canadian operation incurs certain In addition, our U.S. operation incurs certain expenditures denominated in Canadian Dollars and our Canadian operation incurs certain expenditures denominated in U.S. Dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations, expenditures denominated in U.S. Dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations, which are recorded as gains or losses in the Consolidated Statements of Earnings in Item 8. As of February 2, 2019, activities associated which are recorded as gains or losses in the Consolidated Statements of Earnings in Item 8. As of February 2, 2019, activities associated with foreign currency exchange risk have not had a material impact on our Consolidated Financial Statements. with foreign currency exchange risk have not had a material impact on our Consolidated Financial Statements. Item 8: Financial Statements and Supplementary Data. Item 8: Financial Statements and Supplementary Data. REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM To the Board of Directors and Shareholders of Nordstrom, Inc. To the Board of Directors and Shareholders of Nordstrom, Inc. Opinion on the Financial Statements Opinion on the Financial Statements We have audited the accompanying consolidated balance sheets of Nordstrom, Inc. and subsidiaries (the “Company”) as of February 2, 2019 We have audited the accompanying consolidated balance sheets of Nordstrom, Inc. and subsidiaries (the “Company”) as of February 2, 2019 and February 3, 2018, and the related consolidated statements of earnings, comprehensive earnings, shareholders’ equity, and cash flows and February 3, 2018, and the related consolidated statements of earnings, comprehensive earnings, shareholders’ equity, and cash flows for each of the three years in the period ended February 2, 2019, and the related notes (collectively referred to as the “financial statements”). for each of the three years in the period ended February 2, 2019, and the related notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of February 2, 2019 In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of February 2, 2019 and February 3, 2018, and the results of its operations and its cash flows for each of the three years in the period ended February 2, 2019, in and February 3, 2018, and the results of its operations and its cash flows for each of the three years in the period ended February 2, 2019, in conformity with accounting principles generally accepted in the United States of America. conformity with accounting principles generally accepted in the United States of America. We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of February 2, 2019, based on the criteria established in Internal Control-Integrated Company’s internal control over financial reporting as of February 2, 2019, based on the criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated March 18, 2019, Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated March 18, 2019, expressed an unqualified opinion on the Company’s internal control over financial reporting. expressed an unqualified opinion on the Company’s internal control over financial reporting. Basis for Opinion Basis for Opinion These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion. provide a reasonable basis for our opinion. /s/ Deloitte & Touche LLP /s/ Deloitte & Touche LLP Seattle, Washington Seattle, Washington March 18, 2019 March 18, 2019 We have served as the Company’s auditor since 1970 We have served as the Company’s auditor since 1970 34 34 Nordstrom, Inc. and subsidiaries 35 Nordstrom, Inc. and subsidiaries 35 Income taxes require significant management judgment regarding applicable statutes and their related interpretation, the status of various Income taxes require significant management judgment regarding applicable statutes and their related interpretation, the status of various income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be necessary to record adjustments to our taxes payable, deferred taxes, tax reserves or income tax expense. Such adjustments did not necessary to record adjustments to our taxes payable, deferred taxes, tax reserves or income tax expense. Such adjustments did not materially impact our effective income tax rate in 2018, 2017 or 2016. materially impact our effective income tax rate in 2018, 2017 or 2016. In December 2017, the Tax Act was signed into law. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax Accounting In December 2017, the Tax Act was signed into law. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this estimate in Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we have completed our accounting for the impacts of the Tax Act, resulting in no material changes our 2017 results. As of February 2, 2019, we have completed our accounting for the impacts of the Tax Act, resulting in no material changes to previously recorded provisional amounts (see Note 14: Income Taxes in Item 8). to previously recorded provisional amounts (see Note 14: Income Taxes in Item 8). RECENT ACCOUNTING PRONOUNCEMENTS RECENT ACCOUNTING PRONOUNCEMENTS See Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8 for a discussion of recent accounting See Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8 for a discussion of recent accounting pronouncements and the impact these standards are anticipated to have on our results of operations, liquidity or capital resources. pronouncements and the impact these standards are anticipated to have on our results of operations, liquidity or capital resources. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. Item 7A. Quantitative and Qualitative Disclosures About Market Risk. (Dollars in millions) (Dollars in millions) INTEREST RATE RISK INTEREST RATE RISK For our long-term debt of $2,685, our exposure to interest rate risk is primarily limited to changes in fair value. As our debt is primarily fixed- For our long-term debt of $2,685, our exposure to interest rate risk is primarily limited to changes in fair value. As our debt is primarily fixed- rate, changes in interest rates do not significantly impact our cash flows. However, changes in interest rates increase or decrease the fair rate, changes in interest rates do not significantly impact our cash flows. However, changes in interest rates increase or decrease the fair value of our debt, depending on whether market rates are lower or higher than our fixed rates. In addition, our $500 term loan will mature in value of our debt, depending on whether market rates are lower or higher than our fixed rates. In addition, our $500 term loan will mature in 2020, and if we refinance this debt, we are at risk of interest rate changes with respect to any difference between the existing interest rate 2020, and if we refinance this debt, we are at risk of interest rate changes with respect to any difference between the existing interest rate and the interest rate on its replacement. As of February 2, 2019, the fair value of our long-term debt was $2,692 (see Note 8: Debt and Credit and the interest rate on its replacement. As of February 2, 2019, the fair value of our long-term debt was $2,692 (see Note 8: Debt and Credit Facilities and Note 9: Fair Value Measurements in Item 8). Facilities and Note 9: Fair Value Measurements in Item 8). We are exposed to interest rate risk primarily from changes in short-term interest rates. Interest rate fluctuations can affect our interest We are exposed to interest rate risk primarily from changes in short-term interest rates. Interest rate fluctuations can affect our interest income and interest expense. As of February 2, 2019, we had cash and cash equivalents of $957 which generate interest income at variable income and interest expense. As of February 2, 2019, we had cash and cash equivalents of $957 which generate interest income at variable rates. rates. FOREIGN CURRENCY EXCHANGE RISK FOREIGN CURRENCY EXCHANGE RISK The majority of our revenues, expenses and capital expenditures are transacted in U.S. Dollars. Our U.S. operation periodically enters into The majority of our revenues, expenses and capital expenditures are transacted in U.S. Dollars. Our U.S. operation periodically enters into merchandise purchase orders denominated in British Pounds or Euros. From time to time, we may use forward contracts to hedge against merchandise purchase orders denominated in British Pounds or Euros. From time to time, we may use forward contracts to hedge against fluctuations in foreign currency prices. As of February 2, 2019, our outstanding forward contracts did not have a material impact on our fluctuations in foreign currency prices. As of February 2, 2019, our outstanding forward contracts did not have a material impact on our Consolidated Financial Statements. Consolidated Financial Statements. We have six full-line stores and six Nordstrom Rack stores in Canada. The functional currency of our Canadian operation is the Canadian We have six full-line stores and six Nordstrom Rack stores in Canada. The functional currency of our Canadian operation is the Canadian Dollar. We translate assets and liabilities into U.S. Dollars using the exchange rate in effect at the balance sheet date, while we translate Dollar. We translate assets and liabilities into U.S. Dollars using the exchange rate in effect at the balance sheet date, while we translate revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a component of revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a component of accumulated other comprehensive loss on the Consolidated Balance Sheets in Item 8. Our Canadian operation enters into merchandise accumulated other comprehensive loss on the Consolidated Balance Sheets in Item 8. Our Canadian operation enters into merchandise purchase orders denominated in U.S. Dollars for some portion of its inventory. As sales in Canada are denominated in the Canadian Dollar, purchase orders denominated in U.S. Dollars for some portion of its inventory. As sales in Canada are denominated in the Canadian Dollar, gross profit for our Canadian operation can be impacted by foreign currency fluctuations. gross profit for our Canadian operation can be impacted by foreign currency fluctuations. In addition, our U.S. operation incurs certain expenditures denominated in Canadian Dollars and our Canadian operation incurs certain In addition, our U.S. operation incurs certain expenditures denominated in Canadian Dollars and our Canadian operation incurs certain expenditures denominated in U.S. Dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations, expenditures denominated in U.S. Dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations, which are recorded as gains or losses in the Consolidated Statements of Earnings in Item 8. As of February 2, 2019, activities associated which are recorded as gains or losses in the Consolidated Statements of Earnings in Item 8. As of February 2, 2019, activities associated with foreign currency exchange risk have not had a material impact on our Consolidated Financial Statements. with foreign currency exchange risk have not had a material impact on our Consolidated Financial Statements. Item 8: Financial Statements and Supplementary Data. Item 8: Financial Statements and Supplementary Data. REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM To the Board of Directors and Shareholders of Nordstrom, Inc. To the Board of Directors and Shareholders of Nordstrom, Inc. Opinion on the Financial Statements Opinion on the Financial Statements We have audited the accompanying consolidated balance sheets of Nordstrom, Inc. and subsidiaries (the “Company”) as of February 2, 2019 We have audited the accompanying consolidated balance sheets of Nordstrom, Inc. and subsidiaries (the “Company”) as of February 2, 2019 and February 3, 2018, and the related consolidated statements of earnings, comprehensive earnings, shareholders’ equity, and cash flows and February 3, 2018, and the related consolidated statements of earnings, comprehensive earnings, shareholders’ equity, and cash flows for each of the three years in the period ended February 2, 2019, and the related notes (collectively referred to as the “financial statements”). for each of the three years in the period ended February 2, 2019, and the related notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of February 2, 2019 In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of February 2, 2019 and February 3, 2018, and the results of its operations and its cash flows for each of the three years in the period ended February 2, 2019, in and February 3, 2018, and the results of its operations and its cash flows for each of the three years in the period ended February 2, 2019, in conformity with accounting principles generally accepted in the United States of America. conformity with accounting principles generally accepted in the United States of America. We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of February 2, 2019, based on the criteria established in Internal Control-Integrated Company’s internal control over financial reporting as of February 2, 2019, based on the criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated March 18, 2019, Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated March 18, 2019, expressed an unqualified opinion on the Company’s internal control over financial reporting. expressed an unqualified opinion on the Company’s internal control over financial reporting. Basis for Opinion Basis for Opinion These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. Securities and Exchange Commission and the PCAOB. We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion. provide a reasonable basis for our opinion. /s/ Deloitte & Touche LLP /s/ Deloitte & Touche LLP Seattle, Washington Seattle, Washington March 18, 2019 March 18, 2019 We have served as the Company’s auditor since 1970 We have served as the Company’s auditor since 1970 34 34 Nordstrom, Inc. and subsidiaries 35 Nordstrom, Inc. and subsidiaries 35 Nordstrom, Inc. Nordstrom, Inc. Consolidated Statements of Earnings Consolidated Statements of Earnings (In millions except per share amounts) (In millions except per share amounts) Fiscal year Fiscal year Net sales Net sales Credit card revenues, net Credit card revenues, net Total revenues Total revenues Cost of sales and related buying and occupancy costs Cost of sales and related buying and occupancy costs Selling, general and administrative expenses Selling, general and administrative expenses Goodwill impairment Goodwill impairment Earnings before interest and income taxes Earnings before interest and income taxes Interest expense, net Interest expense, net Earnings before income taxes Earnings before income taxes Income tax expense Income tax expense Net earnings Net earnings Earnings per share: Earnings per share: Basic Basic Diluted Diluted Weighted-average shares outstanding: Weighted-average shares outstanding: Basic Basic Diluted Diluted 2018 2018 $15,480 $15,480 380 380 15,860 15,860 (10,155) (10,155) (4,868) (4,868) — — 837 837 (104) (104) 733 733 (169) (169) $564 $564 $3.37 $3.37 $3.32 $3.32 167.3 167.3 170.0 170.0 The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. Nordstrom, Inc. Nordstrom, Inc. Consolidated Statements of Comprehensive Earnings Consolidated Statements of Comprehensive Earnings (In millions) (In millions) Fiscal year Fiscal year Net earnings Net earnings Postretirement plan adjustments, net of tax of ($5), $2 and ($1) Postretirement plan adjustments, net of tax of ($5), $2 and ($1) Foreign currency translation adjustment Foreign currency translation adjustment Comprehensive net earnings Comprehensive net earnings 2018 2018 $564 $564 14 14 (17) (17) $561 $561 The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. 2017 2017 $15,137 $15,137 341 341 15,478 15,478 (9,890) (9,890) (4,662) (4,662) — — 926 926 (136) (136) 790 790 (353) (353) $437 $437 $2.62 $2.62 $2.59 $2.59 166.8 166.8 168.9 168.9 2017 2017 $437 $437 (6) (6) 20 20 $451 $451 2016 2016 $14,498 $14,498 259 259 14,757 14,757 (9,440) (9,440) (4,315) (4,315) (197) (197) 805 805 (121) (121) 684 684 (330) (330) $354 $354 $2.05 $2.05 $2.02 $2.02 173.2 173.2 175.6 175.6 2016 2016 $354 $354 1 1 14 14 $369 $369 Nordstrom, Inc. Nordstrom, Inc. Consolidated Balance Sheets Consolidated Balance Sheets (In millions) (In millions) Assets Assets Current assets: Current assets: Cash and cash equivalents Cash and cash equivalents Accounts receivable, net Accounts receivable, net Merchandise inventories Merchandise inventories Prepaid expenses and other Prepaid expenses and other Total current assets Total current assets Land, property and equipment, net Land, property and equipment, net Goodwill Goodwill Other assets Other assets Total assets Total assets Liabilities and Shareholders’ Equity Liabilities and Shareholders’ Equity Current liabilities: Current liabilities: Accounts payable Accounts payable Accrued salaries, wages and related benefits Accrued salaries, wages and related benefits Other current liabilities Other current liabilities Current portion of long-term debt Current portion of long-term debt Total current liabilities Total current liabilities Long-term debt, net Long-term debt, net Deferred property incentives, net Deferred property incentives, net Other liabilities Other liabilities Commitments and contingencies (Note 11) Commitments and contingencies (Note 11) Shareholders’ equity: Shareholders’ equity: outstanding outstanding Accumulated deficit Accumulated deficit Accumulated other comprehensive loss Accumulated other comprehensive loss Total shareholders’ equity Total shareholders’ equity Total liabilities and shareholders’ equity Total liabilities and shareholders’ equity Common stock, no par value: 1,000 shares authorized; 157.6 and 167.0 shares issued and Common stock, no par value: 1,000 shares authorized; 157.6 and 167.0 shares issued and The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. February 2, 2019 February 2, 2019 February 3, 2018 February 3, 2018 $957 $957 148 148 1,978 1,978 291 291 3,374 3,374 3,921 3,921 249 249 342 342 $7,886 $7,886 $1,469 $1,469 580 580 1,324 1,324 8 8 3,381 3,381 2,677 2,677 457 457 498 498 3,048 3,048 (2,138) (2,138) (37) (37) 873 873 $7,886 $7,886 $1,181 $1,181 145 145 2,027 2,027 150 150 3,503 3,503 3,939 3,939 238 238 435 435 $8,115 $8,115 $1,409 $1,409 578 578 1,246 1,246 56 56 3,289 3,289 2,681 2,681 495 495 673 673 2,816 2,816 (1,810) (1,810) (29) (29) 977 977 $8,115 $8,115 36 36 Nordstrom, Inc. and subsidiaries 37 Nordstrom, Inc. and subsidiaries 37 Nordstrom, Inc. Nordstrom, Inc. Consolidated Statements of Earnings Consolidated Statements of Earnings (In millions except per share amounts) (In millions except per share amounts) Fiscal year Fiscal year Net sales Net sales Credit card revenues, net Credit card revenues, net Total revenues Total revenues Cost of sales and related buying and occupancy costs Cost of sales and related buying and occupancy costs Selling, general and administrative expenses Selling, general and administrative expenses Goodwill impairment Goodwill impairment Earnings before interest and income taxes Earnings before interest and income taxes Interest expense, net Interest expense, net Earnings before income taxes Earnings before income taxes Income tax expense Income tax expense Net earnings Net earnings Earnings per share: Earnings per share: Basic Basic Diluted Diluted Basic Basic Diluted Diluted Weighted-average shares outstanding: Weighted-average shares outstanding: The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. Consolidated Statements of Comprehensive Earnings Consolidated Statements of Comprehensive Earnings Nordstrom, Inc. Nordstrom, Inc. (In millions) (In millions) Fiscal year Fiscal year Net earnings Net earnings Postretirement plan adjustments, net of tax of ($5), $2 and ($1) Postretirement plan adjustments, net of tax of ($5), $2 and ($1) Foreign currency translation adjustment Foreign currency translation adjustment Comprehensive net earnings Comprehensive net earnings The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. 2018 2018 $15,480 $15,480 380 380 15,860 15,860 (10,155) (10,155) (4,868) (4,868) — — 837 837 (104) (104) 733 733 (169) (169) $564 $564 $3.37 $3.37 $3.32 $3.32 167.3 167.3 170.0 170.0 2018 2018 $564 $564 14 14 (17) (17) $561 $561 2017 2017 $15,137 $15,137 341 341 15,478 15,478 (9,890) (9,890) (4,662) (4,662) — — 926 926 (136) (136) 790 790 (353) (353) $437 $437 $2.62 $2.62 $2.59 $2.59 166.8 166.8 168.9 168.9 2017 2017 $437 $437 (6) (6) 20 20 $451 $451 2016 2016 $14,498 $14,498 259 259 14,757 14,757 (9,440) (9,440) (4,315) (4,315) (197) (197) 805 805 (121) (121) 684 684 (330) (330) $354 $354 $2.05 $2.05 $2.02 $2.02 173.2 173.2 175.6 175.6 2016 2016 $354 $354 1 1 14 14 $369 $369 Nordstrom, Inc. Nordstrom, Inc. Consolidated Balance Sheets Consolidated Balance Sheets (In millions) (In millions) Assets Assets Current assets: Current assets: Cash and cash equivalents Cash and cash equivalents Accounts receivable, net Accounts receivable, net Merchandise inventories Merchandise inventories Prepaid expenses and other Prepaid expenses and other Total current assets Total current assets Land, property and equipment, net Land, property and equipment, net Goodwill Goodwill Other assets Other assets Total assets Total assets Liabilities and Shareholders’ Equity Liabilities and Shareholders’ Equity Current liabilities: Current liabilities: Accounts payable Accounts payable Accrued salaries, wages and related benefits Accrued salaries, wages and related benefits Other current liabilities Other current liabilities Current portion of long-term debt Current portion of long-term debt Total current liabilities Total current liabilities Long-term debt, net Long-term debt, net Deferred property incentives, net Deferred property incentives, net Other liabilities Other liabilities Commitments and contingencies (Note 11) Commitments and contingencies (Note 11) Common stock, no par value: 1,000 shares authorized; 157.6 and 167.0 shares issued and Common stock, no par value: 1,000 shares authorized; 157.6 and 167.0 shares issued and Shareholders’ equity: Shareholders’ equity: outstanding outstanding Accumulated deficit Accumulated deficit Accumulated other comprehensive loss Accumulated other comprehensive loss Total shareholders’ equity Total shareholders’ equity Total liabilities and shareholders’ equity Total liabilities and shareholders’ equity February 2, 2019 February 2, 2019 February 3, 2018 February 3, 2018 $957 $957 148 148 1,978 1,978 291 291 3,374 3,374 3,921 3,921 249 249 342 342 $7,886 $7,886 $1,469 $1,469 580 580 1,324 1,324 8 8 3,381 3,381 2,677 2,677 457 457 498 498 3,048 3,048 (2,138) (2,138) (37) (37) 873 873 $7,886 $7,886 $1,181 $1,181 145 145 2,027 2,027 150 150 3,503 3,503 3,939 3,939 238 238 435 435 $8,115 $8,115 $1,409 $1,409 578 578 1,246 1,246 56 56 3,289 3,289 2,681 2,681 495 495 673 673 2,816 2,816 (1,810) (1,810) (29) (29) 977 977 $8,115 $8,115 The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. 36 36 Nordstrom, Inc. and subsidiaries 37 Nordstrom, Inc. and subsidiaries 37 Nordstrom, Inc. Nordstrom, Inc. Consolidated Statements of Shareholders’ Equity Consolidated Statements of Shareholders’ Equity (In millions except per share amounts) (In millions except per share amounts) Balance at January 30, 2016 Balance at January 30, 2016 Net earnings Net earnings Other comprehensive earnings Other comprehensive earnings Dividends ($1.48 per share) Dividends ($1.48 per share) Issuance of common stock under stock compensation plans Issuance of common stock under stock compensation plans Stock-based compensation Stock-based compensation Repurchase of common stock Repurchase of common stock Balance at January 28, 2017 Balance at January 28, 2017 Net earnings Net earnings Other comprehensive earnings Other comprehensive earnings Dividends ($1.48 per share) Dividends ($1.48 per share) Issuance of common stock under stock compensation plans Issuance of common stock under stock compensation plans Stock-based compensation Stock-based compensation Repurchase of common stock Repurchase of common stock Balance at February 3, 2018 Balance at February 3, 2018 Cumulative effect of adopted accounting standards Cumulative effect of adopted accounting standards Net earnings Net earnings Other comprehensive loss Other comprehensive loss Dividends ($1.48 per share) Dividends ($1.48 per share) Issuance of common stock under stock compensation plans Issuance of common stock under stock compensation plans Stock-based compensation Stock-based compensation Repurchase of common stock Repurchase of common stock Balance at February 2, 2019 Balance at February 2, 2019 Common Stock Common Stock Accumulated Accumulated Other Other Comprehensive Comprehensive Loss Loss ($58) ($58) — — 15 15 — — — — — — — — (43) (43) — — 14 14 — — — — — — — — (29) (29) (5) (5) — — (3) (3) — — — — — — — — ($37) ($37) Accumulated Accumulated Deficit Deficit ($1,610) ($1,610) 354 354 — — (256) (256) — — — — (282) (282) (1,794) (1,794) 437 437 — — (247) (247) — — — — (206) (206) (1,810) (1,810) 60 60 564 564 — — (250) (250) — — — — (702) (702) ($2,138) ($2,138) Total Total $871 $871 354 354 15 15 (256) (256) 83 83 85 85 (282) (282) 870 870 437 437 14 14 (247) (247) 39 39 70 70 (206) (206) 977 977 55 55 564 564 (3) (3) (250) (250) 163 163 69 69 (702) (702) $873 $873 Amount Amount $2,539 $2,539 — — — — — — 83 83 85 85 — — 2,707 2,707 — — — — — — 39 39 70 70 — — 2,816 2,816 — — — — — — — — 163 163 69 69 — — $3,048 $3,048 Shares Shares 173.5 173.5 — — — — — — 2.1 2.1 0.3 0.3 (5.9) (5.9) 170.0 170.0 — — — — — — 1.1 1.1 0.5 0.5 (4.6) (4.6) 167.0 167.0 — — — — — — — — 4.0 4.0 0.9 0.9 (14.3) (14.3) 157.6 157.6 The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. 38 38 Nordstrom, Inc. and subsidiaries 39 Nordstrom, Inc. and subsidiaries 39 Consolidated Statements of Cash Flows Consolidated Statements of Cash Flows Nordstrom, Inc. Nordstrom, Inc. (In millions) (In millions) Fiscal year Fiscal year Operating Activities Operating Activities Net earnings Net earnings Adjustments to reconcile net earnings to net cash provided by operating activities: Adjustments to reconcile net earnings to net cash provided by operating activities: Depreciation and amortization expenses Depreciation and amortization expenses Goodwill impairment Goodwill impairment Amortization of deferred property incentives and other, net Amortization of deferred property incentives and other, net Deferred income taxes, net Deferred income taxes, net Stock-based compensation expense Stock-based compensation expense Change in operating assets and liabilities: Change in operating assets and liabilities: Accounts receivable Accounts receivable Merchandise inventories Merchandise inventories Prepaid expenses and other assets Prepaid expenses and other assets Accounts payable Accounts payable Accrued salaries, wages and related benefits Accrued salaries, wages and related benefits Proceeds from sale of credit card receivables originated at Nordstrom Proceeds from sale of credit card receivables originated at Nordstrom Proceeds from sale of credit card receivables originated at third parties Proceeds from sale of credit card receivables originated at third parties Other current liabilities Other current liabilities Deferred property incentives Deferred property incentives Other liabilities Other liabilities Net cash provided by operating activities Net cash provided by operating activities Investing Activities Investing Activities Capital expenditures Capital expenditures Other, net Other, net Net cash used in investing activities Net cash used in investing activities Financing Activities Financing Activities Proceeds from long-term borrowings, net of discounts Proceeds from long-term borrowings, net of discounts Principal payments on long-term borrowings Principal payments on long-term borrowings (Decrease) increase in cash book overdrafts (Decrease) increase in cash book overdrafts Cash dividends paid Cash dividends paid Payments for repurchase of common stock Payments for repurchase of common stock Proceeds from issuances under stock compensation plans Proceeds from issuances under stock compensation plans Tax withholding on share-based awards Tax withholding on share-based awards Other, net Other, net Net cash used in financing activities Net cash used in financing activities Net (decrease) increase in cash and cash equivalents Net (decrease) increase in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year Cash and cash equivalents at end of year Supplemental Cash Flow Information Supplemental Cash Flow Information Cash paid during the year for: Cash paid during the year for: Income taxes, net of refunds Income taxes, net of refunds Interest, net of capitalized interest Interest, net of capitalized interest 2018 2018 $564 $564 669 669 — — (75) (75) (34) (34) 90 90 (4) (4) — — 15 15 (8) (8) 12 12 1 1 15 15 53 53 (2) (2) 1,296 1,296 (654) (654) — — 1 1 (653) (653) — — (56) (56) — — (250) (250) (678) (678) 163 163 (20) (20) (26) (26) (867) (867) (224) (224) 1,181 1,181 $957 $957 $280 $280 118 118 1,400 1,400 1,658 1,658 2017 2017 $437 $437 666 666 — — (82) (82) 11 11 77 77 1 1 39 39 (62) (62) (21) (21) 77 77 121 121 48 48 64 64 24 24 (731) (731) 16 16 31 31 (684) (684) 635 635 (661) (661) (55) (55) (247) (247) (211) (211) 39 39 (7) (7) (35) (35) (542) (542) 174 174 1,007 1,007 $1,181 $1,181 $363 $363 143 143 2016 2016 $354 $354 645 645 197 197 (76) (76) (15) (15) 91 91 (3) (3) — — 31 31 100 100 16 16 38 38 181 181 65 65 34 34 (846) (846) — — 55 55 (791) (791) — — (10) (10) 4 4 (256) (256) (277) (277) 83 83 (5) (5) 6 6 (455) (455) 412 412 595 595 $1,007 $1,007 $112 $112 134 134 The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. Common Stock Common Stock Shares Shares 173.5 173.5 Amount Amount $2,539 $2,539 Accumulated Accumulated Deficit Deficit ($1,610) ($1,610) Accumulated Accumulated Other Other Comprehensive Comprehensive Nordstrom, Inc. Nordstrom, Inc. Consolidated Statements of Shareholders’ Equity Consolidated Statements of Shareholders’ Equity (In millions except per share amounts) (In millions except per share amounts) Issuance of common stock under stock compensation plans Issuance of common stock under stock compensation plans Balance at January 30, 2016 Balance at January 30, 2016 Net earnings Net earnings Other comprehensive earnings Other comprehensive earnings Dividends ($1.48 per share) Dividends ($1.48 per share) Stock-based compensation Stock-based compensation Repurchase of common stock Repurchase of common stock Balance at January 28, 2017 Balance at January 28, 2017 Net earnings Net earnings Other comprehensive earnings Other comprehensive earnings Dividends ($1.48 per share) Dividends ($1.48 per share) Stock-based compensation Stock-based compensation Repurchase of common stock Repurchase of common stock Balance at February 3, 2018 Balance at February 3, 2018 Net earnings Net earnings Other comprehensive loss Other comprehensive loss Dividends ($1.48 per share) Dividends ($1.48 per share) Stock-based compensation Stock-based compensation Repurchase of common stock Repurchase of common stock Balance at February 2, 2019 Balance at February 2, 2019 Issuance of common stock under stock compensation plans Issuance of common stock under stock compensation plans Cumulative effect of adopted accounting standards Cumulative effect of adopted accounting standards Issuance of common stock under stock compensation plans Issuance of common stock under stock compensation plans (5.9) (5.9) 170.0 170.0 2,707 2,707 — — — — — — 2.1 2.1 0.3 0.3 — — — — — — 1.1 1.1 0.5 0.5 — — — — — — — — 4.0 4.0 0.9 0.9 (4.6) (4.6) 167.0 167.0 (14.3) (14.3) 157.6 157.6 — — — — — — 83 83 85 85 — — — — — — — — 39 39 70 70 — — — — — — — — — — 2,816 2,816 163 163 69 69 — — $3,048 $3,048 354 354 — — (256) (256) — — — — (282) (282) (1,794) (1,794) 437 437 — — (247) (247) — — — — (206) (206) (1,810) (1,810) 60 60 564 564 — — (250) (250) — — — — (702) (702) ($2,138) ($2,138) The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. Loss Loss ($58) ($58) (43) (43) — — 15 15 — — — — — — — — — — 14 14 — — — — — — — — (29) (29) (5) (5) — — (3) (3) — — — — — — — — ($37) ($37) Total Total $871 $871 354 354 15 15 (256) (256) 83 83 85 85 (282) (282) 870 870 437 437 14 14 (247) (247) 39 39 70 70 (206) (206) 977 977 55 55 564 564 (3) (3) (250) (250) 163 163 69 69 (702) (702) $873 $873 Nordstrom, Inc. Nordstrom, Inc. Consolidated Statements of Cash Flows Consolidated Statements of Cash Flows (In millions) (In millions) Fiscal year Fiscal year Operating Activities Operating Activities Net earnings Net earnings Adjustments to reconcile net earnings to net cash provided by operating activities: Adjustments to reconcile net earnings to net cash provided by operating activities: Depreciation and amortization expenses Depreciation and amortization expenses Goodwill impairment Goodwill impairment Amortization of deferred property incentives and other, net Amortization of deferred property incentives and other, net Deferred income taxes, net Deferred income taxes, net Stock-based compensation expense Stock-based compensation expense Change in operating assets and liabilities: Change in operating assets and liabilities: Accounts receivable Accounts receivable Proceeds from sale of credit card receivables originated at Nordstrom Proceeds from sale of credit card receivables originated at Nordstrom Merchandise inventories Merchandise inventories Prepaid expenses and other assets Prepaid expenses and other assets Accounts payable Accounts payable Accrued salaries, wages and related benefits Accrued salaries, wages and related benefits Other current liabilities Other current liabilities Deferred property incentives Deferred property incentives Other liabilities Other liabilities Net cash provided by operating activities Net cash provided by operating activities Investing Activities Investing Activities Capital expenditures Capital expenditures Proceeds from sale of credit card receivables originated at third parties Proceeds from sale of credit card receivables originated at third parties Other, net Other, net Net cash used in investing activities Net cash used in investing activities Financing Activities Financing Activities Proceeds from long-term borrowings, net of discounts Proceeds from long-term borrowings, net of discounts Principal payments on long-term borrowings Principal payments on long-term borrowings (Decrease) increase in cash book overdrafts (Decrease) increase in cash book overdrafts Cash dividends paid Cash dividends paid Payments for repurchase of common stock Payments for repurchase of common stock Proceeds from issuances under stock compensation plans Proceeds from issuances under stock compensation plans Tax withholding on share-based awards Tax withholding on share-based awards Other, net Other, net Net cash used in financing activities Net cash used in financing activities Net (decrease) increase in cash and cash equivalents Net (decrease) increase in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year Cash and cash equivalents at end of year Supplemental Cash Flow Information Supplemental Cash Flow Information Cash paid during the year for: Cash paid during the year for: Income taxes, net of refunds Income taxes, net of refunds Interest, net of capitalized interest Interest, net of capitalized interest 2018 2018 $564 $564 669 669 — — (75) (75) (34) (34) 90 90 (4) (4) — — 15 15 (8) (8) 12 12 1 1 15 15 53 53 (2) (2) 1,296 1,296 (654) (654) — — 1 1 (653) (653) — — (56) (56) — — (250) (250) (678) (678) 163 163 (20) (20) (26) (26) (867) (867) (224) (224) 1,181 1,181 $957 $957 $280 $280 118 118 2017 2017 $437 $437 666 666 — — (82) (82) 11 11 77 77 1 1 39 39 (62) (62) (21) (21) 77 77 121 121 48 48 64 64 24 24 1,400 1,400 (731) (731) 16 16 31 31 (684) (684) 635 635 (661) (661) (55) (55) (247) (247) (211) (211) 39 39 (7) (7) (35) (35) (542) (542) 174 174 1,007 1,007 $1,181 $1,181 $363 $363 143 143 2016 2016 $354 $354 645 645 197 197 (76) (76) (15) (15) 91 91 (3) (3) — — 31 31 100 100 16 16 38 38 181 181 65 65 34 34 1,658 1,658 (846) (846) — — 55 55 (791) (791) — — (10) (10) 4 4 (256) (256) (277) (277) 83 83 (5) (5) 6 6 (455) (455) 412 412 595 595 $1,007 $1,007 $112 $112 134 134 The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements. 38 38 Nordstrom, Inc. and subsidiaries 39 Nordstrom, Inc. and subsidiaries 39 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 1: NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES NOTE 1: NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The Company Founded in 1901 as a retail shoe business in Seattle, Washington, Nordstrom, Inc. is now a leading fashion retailer that offers customers an The Company extensive selection of high-quality fashion brands focused on apparel, shoes, cosmetics and accessories for women, men, young adults and Founded in 1901 as a retail shoe business in Seattle, Washington, Nordstrom, Inc. is now a leading fashion retailer that offers customers an children. This breadth of merchandise allows us to serve a wide range of customers who appreciate quality fashion and a superior shopping extensive selection of high-quality fashion brands focused on apparel, shoes, cosmetics and accessories for women, men, young adults and experience. We offer brand-name and private label merchandise through multiple retail channels, including 115 Nordstrom U.S. full-line children. This breadth of merchandise allows us to serve a wide range of customers who appreciate quality fashion and a superior shopping stores and Nordstrom.com, six Canada full-line stores, 244 U.S. and Canadian Nordstrom Rack stores, Nordstromrack.com/HauteLook, three experience. We offer brand-name and private label merchandise through multiple retail channels, including 115 Nordstrom U.S. full-line Jeffrey boutiques, two Last Chance clearance stores, six Trunk Club clubhouses and TrunkClub.com, and three Nordstrom Locals. Our stores stores and Nordstrom.com, six Canada full-line stores, 244 U.S. and Canadian Nordstrom Rack stores, Nordstromrack.com/HauteLook, three are located in 40 states in the U.S., three provinces in Canada and Puerto Rico. Jeffrey boutiques, two Last Chance clearance stores, six Trunk Club clubhouses and TrunkClub.com, and three Nordstrom Locals. Our stores are located in 40 states in the U.S., three provinces in Canada and Puerto Rico. Fiscal Year We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 2018 and all years except 2017 within Fiscal Year this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 2018 and all years except 2017 within this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. Principles of Consolidation The Consolidated Financial Statements include the balances of Nordstrom, Inc. and its subsidiaries. All intercompany transactions and Principles of Consolidation balances are eliminated in consolidation. The Consolidated Financial Statements include the balances of Nordstrom, Inc. and its subsidiaries. All intercompany transactions and balances are eliminated in consolidation. Use of Estimates The preparation of financial statements in conformity with accounting principles generally accepted in the U.S. requires management to make Use of Estimates estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets The preparation of financial statements in conformity with accounting principles generally accepted in the U.S. requires management to make and liabilities during the reporting period. Uncertainties regarding such estimates and assumptions are inherent in the preparation of financial estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets statements and actual results may differ from these estimates and assumptions. Our most significant accounting judgments and estimates and liabilities during the reporting period. Uncertainties regarding such estimates and assumptions are inherent in the preparation of financial include revenue recognition, inventory valuation, long-lived asset recoverability and income taxes. statements and actual results may differ from these estimates and assumptions. Our most significant accounting judgments and estimates include revenue recognition, inventory valuation, long-lived asset recoverability and income taxes. Revenue During the first quarter of fiscal 2018, we adopted Accounting Standards Update (“ASU”) No. 2014-09, Revenue from Contracts with Revenue Customers, and all related amendments (“Revenue Standard”), using the modified retrospective adoption method. Results for reporting During the first quarter of fiscal 2018, we adopted Accounting Standards Update (“ASU”) No. 2014-09, Revenue from Contracts with periods beginning in the first quarter of 2018 are presented under the new Revenue Standard while prior period amounts are not adjusted Customers, and all related amendments (“Revenue Standard”), using the modified retrospective adoption method. Results for reporting and continue to be reported in accordance with our historic accounting under Accounting Standards Codification 605 — Revenue periods beginning in the first quarter of 2018 are presented under the new Revenue Standard while prior period amounts are not adjusted Recognition. Upon adoption, we recorded a net cumulative effect adjustment of $55 which decreased beginning accumulated deficit. and continue to be reported in accordance with our historic accounting under Accounting Standards Codification 605 — Revenue Recognition. Upon adoption, we recorded a net cumulative effect adjustment of $55 which decreased beginning accumulated deficit. Net Sales We recognize sales revenue net of estimated returns and excluding sales taxes. Revenue from sales to customers shipped from our Supply Net Sales Chain Network facilities, stores and directly from our vendors (“shipped revenues”), which includes shipping revenue when applicable, is We recognize sales revenue net of estimated returns and excluding sales taxes. Revenue from sales to customers shipped from our Supply recognized at shipping point, the point in time where control has transferred to the customer. Costs to ship orders to customers are expensed Chain Network facilities, stores and directly from our vendors (“shipped revenues”), which includes shipping revenue when applicable, is as a fulfillment activity at shipping point, commissions from sales at our Full-Price stores are expensed at the point of sale and both are recognized at shipping point, the point in time where control has transferred to the customer. Costs to ship orders to customers are expensed recorded in selling, general and administrative expenses. Prior to 2018, shipped revenues were recognized upon estimated receipt by the as a fulfillment activity at shipping point, commissions from sales at our Full-Price stores are expensed at the point of sale and both are customer and we recorded an estimated in-transit allowance for orders shipped prior to a period’s end, but not yet received by the customer. recorded in selling, general and administrative expenses. Prior to 2018, shipped revenues were recognized upon estimated receipt by the customer and we recorded an estimated in-transit allowance for orders shipped prior to a period’s end, but not yet received by the customer. We reduce sales and cost of sales by an estimate of customer merchandise returns, which is calculated based on historical return patterns, and record a sales return allowance and an estimated returns asset. Our sales return allowance is classified in other current liabilities and our We reduce sales and cost of sales by an estimate of customer merchandise returns, which is calculated based on historical return patterns, estimated returns asset, calculated based on the cost of merchandise sold, is classified in prepaid expenses and other on the Consolidated and record a sales return allowance and an estimated returns asset. Our sales return allowance is classified in other current liabilities and our Balance Sheet. Due to the seasonality of our business, these balances typically increase with higher sales occurring in the last month of a estimated returns asset, calculated based on the cost of merchandise sold, is classified in prepaid expenses and other on the Consolidated period, such as the Anniversary Sale typically at the end of the second quarter, and decrease in the following period. Prior to 2018, the Balance Sheet. Due to the seasonality of our business, these balances typically increase with higher sales occurring in the last month of a estimated cost of merchandise returned was netted with our sales return allowance in other current liabilities. period, such as the Anniversary Sale typically at the end of the second quarter, and decrease in the following period. Prior to 2018, the estimated cost of merchandise returned was netted with our sales return allowance in other current liabilities. Loyalty Program We evolved our customer loyalty program with the launch of The Nordy Club in October 2018, which incorporates a traditional point system Loyalty Program and the favorite benefits of our previous program, while providing customers exclusive access to products and events, enhanced services, We evolved our customer loyalty program with the launch of The Nordy Club in October 2018, which incorporates a traditional point system personalized experiences and more convenient ways to shop. Customers accumulate points based on their level of spending and type of and the favorite benefits of our previous program, while providing customers exclusive access to products and events, enhanced services, participation. Upon reaching certain point thresholds, customers receive Nordstrom Notes (“Notes”), which can be redeemed for goods or personalized experiences and more convenient ways to shop. Customers accumulate points based on their level of spending and type of services offered at Nordstrom full-line stores, Nordstrom.com, Nordstrom Rack and Nordstromrack.com/HauteLook. Nordstrom cardmembers participation. Upon reaching certain point thresholds, customers receive Nordstrom Notes (“Notes”), which can be redeemed for goods or can also earn rewards at Trunk Club. The Nordy Club member benefits will vary based on the level of customer spend, and include Bonus services offered at Nordstrom full-line stores, Nordstrom.com, Nordstrom Rack and Nordstromrack.com/HauteLook. Nordstrom cardmembers Points days and shopping and fashion events. can also earn rewards at Trunk Club. The Nordy Club member benefits will vary based on the level of customer spend, and include Bonus Points days and shopping and fashion events. Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) We offer customers access to a variety of payment products and services, including a selection of Nordstrom-branded Visa® credit cards in the U.S. and Canada, as well as a Nordstrom-branded private label credit card for Nordstrom purchases. When customers use a Nordstrom- We offer customers access to a variety of payment products and services, including a selection of Nordstrom-branded Visa® credit cards in branded credit or debit card, they also participate in The Nordy Club and receive additional benefits, which can vary depending on the level of the U.S. and Canada, as well as a Nordstrom-branded private label credit card for Nordstrom purchases. When customers use a Nordstrom- spend, including early access to the Anniversary Sale, Nordstrom to You (an in-home stylist) and incremental accumulation of points toward branded credit or debit card, they also participate in The Nordy Club and receive additional benefits, which can vary depending on the level of spend, including early access to the Anniversary Sale, Nordstrom to You (an in-home stylist) and incremental accumulation of points toward Notes. Notes. As our customers earn points and Notes in The Nordy Club, a portion of underlying sales revenue is deferred based on an estimated stand- alone selling price of points, Notes and other loyalty benefits, such as alterations. We recognize the revenue and related cost of sale when As our customers earn points and Notes in The Nordy Club, a portion of underlying sales revenue is deferred based on an estimated stand- the Notes are ultimately redeemed and reduce our contract liability. We include the deferred revenue in other current liabilities on the alone selling price of points, Notes and other loyalty benefits, such as alterations. We recognize the revenue and related cost of sale when Consolidated Balance Sheet. We record breakage revenue of unused points and unredeemed Notes based on expected customer the Notes are ultimately redeemed and reduce our contract liability. We include the deferred revenue in other current liabilities on the redemption. We estimate, based on historical usage, that 6% of Notes will be unredeemed and recognized as revenue. Other benefits of the Consolidated Balance Sheet. We record breakage revenue of unused points and unredeemed Notes based on expected customer loyalty program, including shopping and fashion events, are recorded in selling, general and administrative expenses as these are not a redemption. We estimate, based on historical usage, that 6% of Notes will be unredeemed and recognized as revenue. Other benefits of the material right of the program. loyalty program, including shopping and fashion events, are recorded in selling, general and administrative expenses as these are not a material right of the program. As of February 2, 2019, our outstanding performance obligation for The Nordy Club, which consists primarily of unredeemed points and Notes at retail value under the new Revenue Standard was $159. Almost all Notes are redeemed within approximately six months of As of February 2, 2019, our outstanding performance obligation for The Nordy Club, which consists primarily of unredeemed points and issuance. Prior to 2018, we estimated the net cost of Notes to be issued and redeemed and recorded this cost as rewards points were Notes at retail value under the new Revenue Standard was $159. Almost all Notes are redeemed within approximately six months of accumulated. This cost, as well as reimbursed alterations, was recorded in cost of sales as we provided customers with products and issuance. Prior to 2018, we estimated the net cost of Notes to be issued and redeemed and recorded this cost as rewards points were services for these rewards. Our outstanding loyalty program liabilities as of February 3, 2018 were $69, recorded at cost before adoption of accumulated. This cost, as well as reimbursed alterations, was recorded in cost of sales as we provided customers with products and the new Revenue Standard. services for these rewards. Our outstanding loyalty program liabilities as of February 3, 2018 were $69, recorded at cost before adoption of the new Revenue Standard. Credit Card Revenues, net Although the primary purpose of offering our credit cards is to foster greater customer loyalty and drive more sales, we also receive credit Credit Card Revenues, net card revenue through our program agreement with TD, whereby TD is the exclusive issuer of our consumer credit cards and we perform Although the primary purpose of offering our credit cards is to foster greater customer loyalty and drive more sales, we also receive credit account servicing functions. We completed the sale of a substantial majority of our U.S. Visa and private label credit card portfolio to TD in card revenue through our program agreement with TD, whereby TD is the exclusive issuer of our consumer credit cards and we perform 2015, and in November 2017, we sold the remaining balances to TD, which consisted of employee credit card receivables for the U.S. Visa account servicing functions. We completed the sale of a substantial majority of our U.S. Visa and private label credit card portfolio to TD in and Nordstrom private label credit cards (see Note 3: Credit Card Receivable Transaction). Credit card revenues, net include our portion of 2015, and in November 2017, we sold the remaining balances to TD, which consisted of employee credit card receivables for the U.S. Visa the ongoing credit card revenue, net of credit losses, pursuant to our program agreement with TD. In 2017 and 2016, we also recorded asset and Nordstrom private label credit cards (see Note 3: Credit Card Receivable Transaction). Credit card revenues, net include our portion of amortization and deferred revenue recognition associated with the assets and liabilities recorded as part of the initial transaction to sell our the ongoing credit card revenue, net of credit losses, pursuant to our program agreement with TD. In 2017 and 2016, we also recorded asset U.S. Visa and private label credit card portfolio to TD. amortization and deferred revenue recognition associated with the assets and liabilities recorded as part of the initial transaction to sell our U.S. Visa and private label credit card portfolio to TD. Upon adoption of the new Revenue Standard, the remaining unamortized balances of the investment in contract asset and deferred revenue associated with the sale of the credit card receivables were eliminated as part of a cumulative-effect adjustment, reducing the opening Upon adoption of the new Revenue Standard, the remaining unamortized balances of the investment in contract asset and deferred revenue balance of accumulated deficit for 2018. As a result, the asset amortization and deferred revenue recognition are no longer recorded in credit associated with the sale of the credit card receivables were eliminated as part of a cumulative-effect adjustment, reducing the opening card revenues, net. Prior to 2018, the investment in contract asset was classified in prepaid expenses and other and other assets, while the balance of accumulated deficit for 2018. As a result, the asset amortization and deferred revenue recognition are no longer recorded in credit deferred revenue was classified in other current liabilities and other liabilities on the Consolidated Balance Sheet. card revenues, net. Prior to 2018, the investment in contract asset was classified in prepaid expenses and other and other assets, while the deferred revenue was classified in other current liabilities and other liabilities on the Consolidated Balance Sheet. We record deferred revenue from the sale of gift cards at the time of purchase. As gift cards are redeemed, we recognize revenue and reduce our contract liability. Although our gift cards do not have an expiration date, we include this deferred revenue in other current liabilities We record deferred revenue from the sale of gift cards at the time of purchase. As gift cards are redeemed, we recognize revenue and on the Consolidated Balance Sheet as customers can redeem gift cards at any time. reduce our contract liability. Although our gift cards do not have an expiration date, we include this deferred revenue in other current liabilities on the Consolidated Balance Sheet as customers can redeem gift cards at any time. As of February 2, 2019, our outstanding performance obligation for unredeemed gift cards was $389. Almost all gift cards are redeemed within two years of issuance. We record breakage revenue on unused gift cards based on expected customer redemption. We estimate, As of February 2, 2019, our outstanding performance obligation for unredeemed gift cards was $389. Almost all gift cards are redeemed based on historical usage, that 2% will be unredeemed and recognized as revenue. Breakage income was $14 in 2018. Prior to 2018, gift within two years of issuance. We record breakage revenue on unused gift cards based on expected customer redemption. We estimate, card breakage was recorded in selling, general and administrative expenses and was estimated based on when redemption was considered based on historical usage, that 2% will be unredeemed and recognized as revenue. Breakage income was $14 in 2018. Prior to 2018, gift remote. Breakage income was $16 and $12 in 2017 and 2016. Outstanding gift card liabilities was $425 as of February 3, 2018. card breakage was recorded in selling, general and administrative expenses and was estimated based on when redemption was considered remote. Breakage income was $16 and $12 in 2017 and 2016. Outstanding gift card liabilities was $425 as of February 3, 2018. Gift Cards Gift Cards Cost of sales primarily includes the purchase cost of inventory sold (net of vendor allowances) and in-bound freight expense. Cost of sales primarily includes the purchase cost of inventory sold (net of vendor allowances) and in-bound freight expense. Buying and Occupancy Costs Buying costs consist primarily of compensation and other costs incurred by our merchandising and product development groups. Occupancy Buying and Occupancy Costs costs include rent, depreciation, property taxes and facility operating costs of our retail, corporate center and Supply Chain Network facilities. Buying costs consist primarily of compensation and other costs incurred by our merchandising and product development groups. Occupancy costs include rent, depreciation, property taxes and facility operating costs of our retail, corporate center and Supply Chain Network facilities. Cost of Sales Cost of Sales 40 40 Nordstrom, Inc. and subsidiaries 41 Nordstrom, Inc. and subsidiaries 41 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 1: NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES NOTE 1: NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The Company The Company Founded in 1901 as a retail shoe business in Seattle, Washington, Nordstrom, Inc. is now a leading fashion retailer that offers customers an extensive selection of high-quality fashion brands focused on apparel, shoes, cosmetics and accessories for women, men, young adults and Founded in 1901 as a retail shoe business in Seattle, Washington, Nordstrom, Inc. is now a leading fashion retailer that offers customers an children. This breadth of merchandise allows us to serve a wide range of customers who appreciate quality fashion and a superior shopping extensive selection of high-quality fashion brands focused on apparel, shoes, cosmetics and accessories for women, men, young adults and experience. We offer brand-name and private label merchandise through multiple retail channels, including 115 Nordstrom U.S. full-line children. This breadth of merchandise allows us to serve a wide range of customers who appreciate quality fashion and a superior shopping stores and Nordstrom.com, six Canada full-line stores, 244 U.S. and Canadian Nordstrom Rack stores, Nordstromrack.com/HauteLook, three experience. We offer brand-name and private label merchandise through multiple retail channels, including 115 Nordstrom U.S. full-line Jeffrey boutiques, two Last Chance clearance stores, six Trunk Club clubhouses and TrunkClub.com, and three Nordstrom Locals. Our stores stores and Nordstrom.com, six Canada full-line stores, 244 U.S. and Canadian Nordstrom Rack stores, Nordstromrack.com/HauteLook, three are located in 40 states in the U.S., three provinces in Canada and Puerto Rico. Jeffrey boutiques, two Last Chance clearance stores, six Trunk Club clubhouses and TrunkClub.com, and three Nordstrom Locals. Our stores are located in 40 states in the U.S., three provinces in Canada and Puerto Rico. We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 2018 and all years except 2017 within this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 2018 and all years except 2017 within this document are based on a 52-week fiscal year, while 2017 is based on a 53-week fiscal year. Principles of Consolidation The Consolidated Financial Statements include the balances of Nordstrom, Inc. and its subsidiaries. All intercompany transactions and Principles of Consolidation balances are eliminated in consolidation. The Consolidated Financial Statements include the balances of Nordstrom, Inc. and its subsidiaries. All intercompany transactions and Fiscal Year Fiscal Year balances are eliminated in consolidation. Use of Estimates The preparation of financial statements in conformity with accounting principles generally accepted in the U.S. requires management to make Use of Estimates estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets The preparation of financial statements in conformity with accounting principles generally accepted in the U.S. requires management to make and liabilities during the reporting period. Uncertainties regarding such estimates and assumptions are inherent in the preparation of financial estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets statements and actual results may differ from these estimates and assumptions. Our most significant accounting judgments and estimates and liabilities during the reporting period. Uncertainties regarding such estimates and assumptions are inherent in the preparation of financial include revenue recognition, inventory valuation, long-lived asset recoverability and income taxes. statements and actual results may differ from these estimates and assumptions. Our most significant accounting judgments and estimates include revenue recognition, inventory valuation, long-lived asset recoverability and income taxes. Revenue Revenue Net Sales Net Sales During the first quarter of fiscal 2018, we adopted Accounting Standards Update (“ASU”) No. 2014-09, Revenue from Contracts with Customers, and all related amendments (“Revenue Standard”), using the modified retrospective adoption method. Results for reporting During the first quarter of fiscal 2018, we adopted Accounting Standards Update (“ASU”) No. 2014-09, Revenue from Contracts with periods beginning in the first quarter of 2018 are presented under the new Revenue Standard while prior period amounts are not adjusted Customers, and all related amendments (“Revenue Standard”), using the modified retrospective adoption method. Results for reporting and continue to be reported in accordance with our historic accounting under Accounting Standards Codification 605 — Revenue periods beginning in the first quarter of 2018 are presented under the new Revenue Standard while prior period amounts are not adjusted Recognition. Upon adoption, we recorded a net cumulative effect adjustment of $55 which decreased beginning accumulated deficit. and continue to be reported in accordance with our historic accounting under Accounting Standards Codification 605 — Revenue Recognition. Upon adoption, we recorded a net cumulative effect adjustment of $55 which decreased beginning accumulated deficit. We recognize sales revenue net of estimated returns and excluding sales taxes. Revenue from sales to customers shipped from our Supply Chain Network facilities, stores and directly from our vendors (“shipped revenues”), which includes shipping revenue when applicable, is We recognize sales revenue net of estimated returns and excluding sales taxes. Revenue from sales to customers shipped from our Supply recognized at shipping point, the point in time where control has transferred to the customer. Costs to ship orders to customers are expensed Chain Network facilities, stores and directly from our vendors (“shipped revenues”), which includes shipping revenue when applicable, is as a fulfillment activity at shipping point, commissions from sales at our Full-Price stores are expensed at the point of sale and both are recognized at shipping point, the point in time where control has transferred to the customer. Costs to ship orders to customers are expensed recorded in selling, general and administrative expenses. Prior to 2018, shipped revenues were recognized upon estimated receipt by the as a fulfillment activity at shipping point, commissions from sales at our Full-Price stores are expensed at the point of sale and both are customer and we recorded an estimated in-transit allowance for orders shipped prior to a period’s end, but not yet received by the customer. recorded in selling, general and administrative expenses. Prior to 2018, shipped revenues were recognized upon estimated receipt by the customer and we recorded an estimated in-transit allowance for orders shipped prior to a period’s end, but not yet received by the customer. We reduce sales and cost of sales by an estimate of customer merchandise returns, which is calculated based on historical return patterns, and record a sales return allowance and an estimated returns asset. Our sales return allowance is classified in other current liabilities and our We reduce sales and cost of sales by an estimate of customer merchandise returns, which is calculated based on historical return patterns, estimated returns asset, calculated based on the cost of merchandise sold, is classified in prepaid expenses and other on the Consolidated and record a sales return allowance and an estimated returns asset. Our sales return allowance is classified in other current liabilities and our Balance Sheet. Due to the seasonality of our business, these balances typically increase with higher sales occurring in the last month of a estimated returns asset, calculated based on the cost of merchandise sold, is classified in prepaid expenses and other on the Consolidated period, such as the Anniversary Sale typically at the end of the second quarter, and decrease in the following period. Prior to 2018, the Balance Sheet. Due to the seasonality of our business, these balances typically increase with higher sales occurring in the last month of a estimated cost of merchandise returned was netted with our sales return allowance in other current liabilities. period, such as the Anniversary Sale typically at the end of the second quarter, and decrease in the following period. Prior to 2018, the estimated cost of merchandise returned was netted with our sales return allowance in other current liabilities. We evolved our customer loyalty program with the launch of The Nordy Club in October 2018, which incorporates a traditional point system and the favorite benefits of our previous program, while providing customers exclusive access to products and events, enhanced services, We evolved our customer loyalty program with the launch of The Nordy Club in October 2018, which incorporates a traditional point system personalized experiences and more convenient ways to shop. Customers accumulate points based on their level of spending and type of and the favorite benefits of our previous program, while providing customers exclusive access to products and events, enhanced services, participation. Upon reaching certain point thresholds, customers receive Nordstrom Notes (“Notes”), which can be redeemed for goods or personalized experiences and more convenient ways to shop. Customers accumulate points based on their level of spending and type of services offered at Nordstrom full-line stores, Nordstrom.com, Nordstrom Rack and Nordstromrack.com/HauteLook. Nordstrom cardmembers participation. Upon reaching certain point thresholds, customers receive Nordstrom Notes (“Notes”), which can be redeemed for goods or can also earn rewards at Trunk Club. The Nordy Club member benefits will vary based on the level of customer spend, and include Bonus services offered at Nordstrom full-line stores, Nordstrom.com, Nordstrom Rack and Nordstromrack.com/HauteLook. Nordstrom cardmembers Points days and shopping and fashion events. can also earn rewards at Trunk Club. The Nordy Club member benefits will vary based on the level of customer spend, and include Bonus Loyalty Program Loyalty Program Points days and shopping and fashion events. Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) We offer customers access to a variety of payment products and services, including a selection of Nordstrom-branded Visa® credit cards in the U.S. and Canada, as well as a Nordstrom-branded private label credit card for Nordstrom purchases. When customers use a Nordstrom- We offer customers access to a variety of payment products and services, including a selection of Nordstrom-branded Visa® credit cards in branded credit or debit card, they also participate in The Nordy Club and receive additional benefits, which can vary depending on the level of the U.S. and Canada, as well as a Nordstrom-branded private label credit card for Nordstrom purchases. When customers use a Nordstrom- spend, including early access to the Anniversary Sale, Nordstrom to You (an in-home stylist) and incremental accumulation of points toward branded credit or debit card, they also participate in The Nordy Club and receive additional benefits, which can vary depending on the level of Notes. spend, including early access to the Anniversary Sale, Nordstrom to You (an in-home stylist) and incremental accumulation of points toward Notes. As our customers earn points and Notes in The Nordy Club, a portion of underlying sales revenue is deferred based on an estimated stand- alone selling price of points, Notes and other loyalty benefits, such as alterations. We recognize the revenue and related cost of sale when As our customers earn points and Notes in The Nordy Club, a portion of underlying sales revenue is deferred based on an estimated stand- the Notes are ultimately redeemed and reduce our contract liability. We include the deferred revenue in other current liabilities on the alone selling price of points, Notes and other loyalty benefits, such as alterations. We recognize the revenue and related cost of sale when Consolidated Balance Sheet. We record breakage revenue of unused points and unredeemed Notes based on expected customer the Notes are ultimately redeemed and reduce our contract liability. We include the deferred revenue in other current liabilities on the redemption. We estimate, based on historical usage, that 6% of Notes will be unredeemed and recognized as revenue. Other benefits of the Consolidated Balance Sheet. We record breakage revenue of unused points and unredeemed Notes based on expected customer loyalty program, including shopping and fashion events, are recorded in selling, general and administrative expenses as these are not a redemption. We estimate, based on historical usage, that 6% of Notes will be unredeemed and recognized as revenue. Other benefits of the material right of the program. loyalty program, including shopping and fashion events, are recorded in selling, general and administrative expenses as these are not a material right of the program. As of February 2, 2019, our outstanding performance obligation for The Nordy Club, which consists primarily of unredeemed points and Notes at retail value under the new Revenue Standard was $159. Almost all Notes are redeemed within approximately six months of As of February 2, 2019, our outstanding performance obligation for The Nordy Club, which consists primarily of unredeemed points and issuance. Prior to 2018, we estimated the net cost of Notes to be issued and redeemed and recorded this cost as rewards points were Notes at retail value under the new Revenue Standard was $159. Almost all Notes are redeemed within approximately six months of accumulated. This cost, as well as reimbursed alterations, was recorded in cost of sales as we provided customers with products and issuance. Prior to 2018, we estimated the net cost of Notes to be issued and redeemed and recorded this cost as rewards points were services for these rewards. Our outstanding loyalty program liabilities as of February 3, 2018 were $69, recorded at cost before adoption of accumulated. This cost, as well as reimbursed alterations, was recorded in cost of sales as we provided customers with products and the new Revenue Standard. services for these rewards. Our outstanding loyalty program liabilities as of February 3, 2018 were $69, recorded at cost before adoption of the new Revenue Standard. Credit Card Revenues, net Although the primary purpose of offering our credit cards is to foster greater customer loyalty and drive more sales, we also receive credit Credit Card Revenues, net card revenue through our program agreement with TD, whereby TD is the exclusive issuer of our consumer credit cards and we perform Although the primary purpose of offering our credit cards is to foster greater customer loyalty and drive more sales, we also receive credit account servicing functions. We completed the sale of a substantial majority of our U.S. Visa and private label credit card portfolio to TD in card revenue through our program agreement with TD, whereby TD is the exclusive issuer of our consumer credit cards and we perform 2015, and in November 2017, we sold the remaining balances to TD, which consisted of employee credit card receivables for the U.S. Visa account servicing functions. We completed the sale of a substantial majority of our U.S. Visa and private label credit card portfolio to TD in and Nordstrom private label credit cards (see Note 3: Credit Card Receivable Transaction). Credit card revenues, net include our portion of 2015, and in November 2017, we sold the remaining balances to TD, which consisted of employee credit card receivables for the U.S. Visa the ongoing credit card revenue, net of credit losses, pursuant to our program agreement with TD. In 2017 and 2016, we also recorded asset and Nordstrom private label credit cards (see Note 3: Credit Card Receivable Transaction). Credit card revenues, net include our portion of amortization and deferred revenue recognition associated with the assets and liabilities recorded as part of the initial transaction to sell our the ongoing credit card revenue, net of credit losses, pursuant to our program agreement with TD. In 2017 and 2016, we also recorded asset U.S. Visa and private label credit card portfolio to TD. amortization and deferred revenue recognition associated with the assets and liabilities recorded as part of the initial transaction to sell our U.S. Visa and private label credit card portfolio to TD. Upon adoption of the new Revenue Standard, the remaining unamortized balances of the investment in contract asset and deferred revenue associated with the sale of the credit card receivables were eliminated as part of a cumulative-effect adjustment, reducing the opening Upon adoption of the new Revenue Standard, the remaining unamortized balances of the investment in contract asset and deferred revenue balance of accumulated deficit for 2018. As a result, the asset amortization and deferred revenue recognition are no longer recorded in credit associated with the sale of the credit card receivables were eliminated as part of a cumulative-effect adjustment, reducing the opening card revenues, net. Prior to 2018, the investment in contract asset was classified in prepaid expenses and other and other assets, while the balance of accumulated deficit for 2018. As a result, the asset amortization and deferred revenue recognition are no longer recorded in credit deferred revenue was classified in other current liabilities and other liabilities on the Consolidated Balance Sheet. card revenues, net. Prior to 2018, the investment in contract asset was classified in prepaid expenses and other and other assets, while the deferred revenue was classified in other current liabilities and other liabilities on the Consolidated Balance Sheet. Gift Cards We record deferred revenue from the sale of gift cards at the time of purchase. As gift cards are redeemed, we recognize revenue and Gift Cards reduce our contract liability. Although our gift cards do not have an expiration date, we include this deferred revenue in other current liabilities We record deferred revenue from the sale of gift cards at the time of purchase. As gift cards are redeemed, we recognize revenue and on the Consolidated Balance Sheet as customers can redeem gift cards at any time. reduce our contract liability. Although our gift cards do not have an expiration date, we include this deferred revenue in other current liabilities on the Consolidated Balance Sheet as customers can redeem gift cards at any time. As of February 2, 2019, our outstanding performance obligation for unredeemed gift cards was $389. Almost all gift cards are redeemed within two years of issuance. We record breakage revenue on unused gift cards based on expected customer redemption. We estimate, As of February 2, 2019, our outstanding performance obligation for unredeemed gift cards was $389. Almost all gift cards are redeemed based on historical usage, that 2% will be unredeemed and recognized as revenue. Breakage income was $14 in 2018. Prior to 2018, gift within two years of issuance. We record breakage revenue on unused gift cards based on expected customer redemption. We estimate, card breakage was recorded in selling, general and administrative expenses and was estimated based on when redemption was considered based on historical usage, that 2% will be unredeemed and recognized as revenue. Breakage income was $14 in 2018. Prior to 2018, gift remote. Breakage income was $16 and $12 in 2017 and 2016. Outstanding gift card liabilities was $425 as of February 3, 2018. card breakage was recorded in selling, general and administrative expenses and was estimated based on when redemption was considered remote. Breakage income was $16 and $12 in 2017 and 2016. Outstanding gift card liabilities was $425 as of February 3, 2018. Cost of Sales Cost of sales primarily includes the purchase cost of inventory sold (net of vendor allowances) and in-bound freight expense. Cost of Sales Cost of sales primarily includes the purchase cost of inventory sold (net of vendor allowances) and in-bound freight expense. Buying and Occupancy Costs Buying costs consist primarily of compensation and other costs incurred by our merchandising and product development groups. Occupancy Buying and Occupancy Costs costs include rent, depreciation, property taxes and facility operating costs of our retail, corporate center and Supply Chain Network facilities. Buying costs consist primarily of compensation and other costs incurred by our merchandising and product development groups. Occupancy costs include rent, depreciation, property taxes and facility operating costs of our retail, corporate center and Supply Chain Network facilities. 40 40 Nordstrom, Inc. and subsidiaries 41 Nordstrom, Inc. and subsidiaries 41 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Rent We recognize minimum rent expense, net of developer reimbursements, on a straight-line basis over the minimum lease term from the time Rent that we control the leased property. For scheduled rent escalation clauses during the lease terms, we record minimum rent expense on a We recognize minimum rent expense, net of developer reimbursements, on a straight-line basis over the minimum lease term from the time straight-line basis over the terms of the leases, with the adjustments accrued as current and noncurrent deferred rent and included in other that we control the leased property. For scheduled rent escalation clauses during the lease terms, we record minimum rent expense on a current liabilities and other liabilities on our Consolidated Balance Sheet. Contingent rental payments, typically based on a percentage of straight-line basis over the terms of the leases, with the adjustments accrued as current and noncurrent deferred rent and included in other sales, are recognized in rent expense when payment of the contingent rent is probable. current liabilities and other liabilities on our Consolidated Balance Sheet. Contingent rental payments, typically based on a percentage of sales, are recognized in rent expense when payment of the contingent rent is probable. We receive incentives from developers to construct stores in certain developments. At the end of 2018 and 2017, liabilities of $452 and $485 were recorded within deferred property incentives, net on the Consolidated Balance Sheets and were recognized as a reduction of rent We receive incentives from developers to construct stores in certain developments. At the end of 2018 and 2017, liabilities of $452 and $485 expense on a straight-line basis over the lease terms. were recorded within deferred property incentives, net on the Consolidated Balance Sheets and were recognized as a reduction of rent expense on a straight-line basis over the lease terms. Selling, General and Administrative Expenses Selling, general and administrative expenses consist primarily of compensation and benefit costs, marketing, supply chain and technology. Selling, General and Administrative Expenses Selling, general and administrative expenses consist primarily of compensation and benefit costs, marketing, supply chain and technology. Estimated Non-recurring Charge We recognized an estimated non-recurring credit-related charge (“Estimated Non-recurring Charge”) of $72, or $49 net of tax, during the third Estimated Non-recurring Charge quarter of 2018, resulting from some delinquent Nordstrom credit card accounts being charged higher interest in error. We estimate that less We recognized an estimated non-recurring credit-related charge (“Estimated Non-recurring Charge”) of $72, or $49 net of tax, during the third than 4% of Nordstrom cardmembers will receive a cash refund or credit to outstanding balances, with most receiving less than one hundred quarter of 2018, resulting from some delinquent Nordstrom credit card accounts being charged higher interest in error. We estimate that less dollars. than 4% of Nordstrom cardmembers will receive a cash refund or credit to outstanding balances, with most receiving less than one hundred dollars. We have taken action, including the appropriate steps to address this issue and recorded an estimated charge representing our costs through 2018, which are comprised primarily of amounts we intend to refund to impacted cardmembers. The Estimated Non-recurring Charge We have taken action, including the appropriate steps to address this issue and recorded an estimated charge representing our costs through increased our selling, general and administrative expenses on our Consolidated Statement of Earnings and other current liabilities on our 2018, which are comprised primarily of amounts we intend to refund to impacted cardmembers. The Estimated Non-recurring Charge Consolidated Balance Sheet. Of the $72 Estimated Non-recurring Charge, approximately $16 is a prior period misstatement recognized in the increased our selling, general and administrative expenses on our Consolidated Statement of Earnings and other current liabilities on our third quarter of 2018. As this out of period adjustment is not material to previously reported amounts in any prior periods, we recorded it all in Consolidated Balance Sheet. Of the $72 Estimated Non-recurring Charge, approximately $16 is a prior period misstatement recognized in the the third quarter of 2018 instead of revising prior periods presented. third quarter of 2018. As this out of period adjustment is not material to previously reported amounts in any prior periods, we recorded it all in the third quarter of 2018 instead of revising prior periods presented. Advertising Advertising production costs for internet, magazines, store events and other media are expensed the first time the advertisement is run. Advertising Online marketing costs are expensed when incurred. Total advertising expenses, net of vendor allowances, of $246, $261 and $241 in 2018, Advertising production costs for internet, magazines, store events and other media are expensed the first time the advertisement is run. 2017 and 2016 were included in selling, general and administrative expenses. Online marketing costs are expensed when incurred. Total advertising expenses, net of vendor allowances, of $246, $261 and $241 in 2018, 2017 and 2016 were included in selling, general and administrative expenses. Vendor Allowances We receive allowances from merchandise vendors for cosmetic expenses, purchase price adjustments, cooperative advertising programs Vendor Allowances and various other expenses. Allowances for cosmetic expenses are recorded in selling, general and administrative expenses as a reduction We receive allowances from merchandise vendors for cosmetic expenses, purchase price adjustments, cooperative advertising programs of the related costs when incurred. Purchase price adjustments are recorded as a reduction of cost of sales at the point they have been and various other expenses. Allowances for cosmetic expenses are recorded in selling, general and administrative expenses as a reduction earned and the related merchandise has been marked down or sold. Allowances for cooperative advertising programs and other expenses of the related costs when incurred. Purchase price adjustments are recorded as a reduction of cost of sales at the point they have been are recorded in selling, general and administrative expenses as a reduction of the related costs when incurred. Vendor allowances earned earned and the related merchandise has been marked down or sold. Allowances for cooperative advertising programs and other expenses are as follows: are recorded in selling, general and administrative expenses as a reduction of the related costs when incurred. Vendor allowances earned are as follows: Fiscal year 2016 2018 2017 Cosmetic expenses Fiscal year Purchase price adjustments Cosmetic expenses Cooperative advertising Purchase price adjustments Other Cooperative advertising Total vendor allowances Other $149 2018 180 $149 115 180 6 115 $450 6 $159 2017 184 $159 107 184 7 107 $457 7 $166 2016 179 $166 114 179 6 114 $465 6 Total vendor allowances Shipping and Handling Costs Our shipping and handling costs include payments to third-party shippers and costs to hold, move and prepare merchandise for shipment. Shipping and Handling Costs These costs do not include in-bound freight to our Supply Chain Network facilities, which we include in the cost of our inventory. Shipping and Our shipping and handling costs include payments to third-party shippers and costs to hold, move and prepare merchandise for shipment. handling costs of $589, $523 and $453 in 2018, 2017 and 2016 were included in selling, general and administrative expenses. These costs do not include in-bound freight to our Supply Chain Network facilities, which we include in the cost of our inventory. Shipping and handling costs of $589, $523 and $453 in 2018, 2017 and 2016 were included in selling, general and administrative expenses. $465 $450 $457 42 42 Nordstrom, Inc. and subsidiaries 43 Nordstrom, Inc. and subsidiaries 43 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Stock-Based Compensation We grant stock-based awards under our 2010 Equity Incentive Plan (“2010 Plan”) and 2002 Nonemployee Director Stock Incentive Plan Stock-Based Compensation (“2002 Plan”), and employees may purchase our stock at a discount under our Employee Stock Purchase Plan (“ESPP”). We predominantly We grant stock-based awards under our 2010 Equity Incentive Plan (“2010 Plan”) and 2002 Nonemployee Director Stock Incentive Plan recognize stock-based compensation expense related to stock-based awards at their estimated grant date fair value, recorded on a straight- (“2002 Plan”), and employees may purchase our stock at a discount under our Employee Stock Purchase Plan (“ESPP”). We predominantly line basis over the requisite service period. Compensation expense for certain award holders is accelerated based upon age and years of recognize stock-based compensation expense related to stock-based awards at their estimated grant date fair value, recorded on a straight- service. The total compensation expense is reduced by actual forfeitures as they occur over the vesting period of the awards. line basis over the requisite service period. Compensation expense for certain award holders is accelerated based upon age and years of service. The total compensation expense is reduced by actual forfeitures as they occur over the vesting period of the awards. We estimate the grant date fair value of stock options using the Binomial Lattice option valuation model. The fair value of restricted stock is determined based on the number of shares granted and the quoted price of our common stock on the date of grant, less the estimated We estimate the grant date fair value of stock options using the Binomial Lattice option valuation model. The fair value of restricted stock is present value of dividends over the vesting period. Performance share units granted are classified as equity and the fair value is determined determined based on the number of shares granted and the quoted price of our common stock on the date of grant, less the estimated using the Monte-Carlo valuation model. present value of dividends over the vesting period. Performance share units granted are classified as equity and the fair value is determined using the Monte-Carlo valuation model. New Store Opening Costs Non-capital expenditures associated with opening new stores, including marketing expenses, relocation expenses and occupancy costs, are New Store Opening Costs charged to expense as incurred. These costs are included in both buying and occupancy costs and selling, general and administrative Non-capital expenditures associated with opening new stores, including marketing expenses, relocation expenses and occupancy costs, are expenses, according to their nature as disclosed above. charged to expense as incurred. These costs are included in both buying and occupancy costs and selling, general and administrative expenses, according to their nature as disclosed above. Income Taxes Income Taxes We use the asset and liability method of accounting for income taxes. Using this method, deferred tax assets and liabilities are recorded based on differences between the financial reporting and tax basis of assets and liabilities and for operating loss and tax credit carryforwards. We use the asset and liability method of accounting for income taxes. Using this method, deferred tax assets and liabilities are recorded The deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the based on differences between the financial reporting and tax basis of assets and liabilities and for operating loss and tax credit carryforwards. differences are expected to reverse. We routinely evaluate the likelihood of realizing the benefit of our deferred tax assets and may record a The deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the valuation allowance if, based on all available evidence, it is determined that some portion of the tax benefit will not be realized. differences are expected to reverse. We routinely evaluate the likelihood of realizing the benefit of our deferred tax assets and may record a valuation allowance if, based on all available evidence, it is determined that some portion of the tax benefit will not be realized. We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal, state and foreign filings by considering all relevant facts, circumstances and information available. If we believe it is more likely than not that our position will be We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal, state and foreign filings sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized. Interest and by considering all relevant facts, circumstances and information available. If we believe it is more likely than not that our position will be penalties related to income tax matters are classified as a component of income tax expense. sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized. Interest and penalties related to income tax matters are classified as a component of income tax expense. Income taxes require significant management judgment regarding applicable statutes and their related interpretation, the status of various income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be Income taxes require significant management judgment regarding applicable statutes and their related interpretation, the status of various necessary to record adjustments to our taxes payable, deferred taxes, tax reserves or income tax expense. income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be necessary to record adjustments to our taxes payable, deferred taxes, tax reserves or income tax expense. In December 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. Among numerous other provisions, the Tax Act significantly revised the U.S. federal corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting In December 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. Among numerous other provisions, the Tax Act significantly Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact revised the U.S. federal corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact Act, resulting in no material changes to previously recorded provisional amounts. and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Act, resulting in no material changes to previously recorded provisional amounts. Comprehensive Net Earnings Comprehensive net earnings consist of net earnings and other gains and losses affecting equity that are excluded from net earnings. These Comprehensive Net Earnings consist of postretirement plan adjustments, net of related income tax effects, and foreign currency translation adjustments. Comprehensive net earnings consist of net earnings and other gains and losses affecting equity that are excluded from net earnings. These consist of postretirement plan adjustments, net of related income tax effects, and foreign currency translation adjustments. Cash Equivalents Cash equivalents are short-term investments with a maturity of three months or less from the date of purchase and are carried at cost, which Cash Equivalents approximates fair value. At the end of 2018 and 2017, checks not yet presented for payment drawn in excess of our bank deposit balances Cash equivalents are short-term investments with a maturity of three months or less from the date of purchase and are carried at cost, which were $102 and $101 and included within accounts payable on our Consolidated Balance Sheets. approximates fair value. At the end of 2018 and 2017, checks not yet presented for payment drawn in excess of our bank deposit balances were $102 and $101 and included within accounts payable on our Consolidated Balance Sheets. Accounts Receivable Accounts receivable, net includes receivables from non-Nordstrom-branded credit and debit cards. Accounts Receivable Accounts receivable, net includes receivables from non-Nordstrom-branded credit and debit cards. Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Rent Rent We recognize minimum rent expense, net of developer reimbursements, on a straight-line basis over the minimum lease term from the time that we control the leased property. For scheduled rent escalation clauses during the lease terms, we record minimum rent expense on a We recognize minimum rent expense, net of developer reimbursements, on a straight-line basis over the minimum lease term from the time straight-line basis over the terms of the leases, with the adjustments accrued as current and noncurrent deferred rent and included in other that we control the leased property. For scheduled rent escalation clauses during the lease terms, we record minimum rent expense on a current liabilities and other liabilities on our Consolidated Balance Sheet. Contingent rental payments, typically based on a percentage of straight-line basis over the terms of the leases, with the adjustments accrued as current and noncurrent deferred rent and included in other sales, are recognized in rent expense when payment of the contingent rent is probable. current liabilities and other liabilities on our Consolidated Balance Sheet. Contingent rental payments, typically based on a percentage of sales, are recognized in rent expense when payment of the contingent rent is probable. We receive incentives from developers to construct stores in certain developments. At the end of 2018 and 2017, liabilities of $452 and $485 were recorded within deferred property incentives, net on the Consolidated Balance Sheets and were recognized as a reduction of rent We receive incentives from developers to construct stores in certain developments. At the end of 2018 and 2017, liabilities of $452 and $485 expense on a straight-line basis over the lease terms. were recorded within deferred property incentives, net on the Consolidated Balance Sheets and were recognized as a reduction of rent expense on a straight-line basis over the lease terms. Selling, General and Administrative Expenses dollars. dollars. Selling, general and administrative expenses consist primarily of compensation and benefit costs, marketing, supply chain and technology. Selling, General and Administrative Expenses Selling, general and administrative expenses consist primarily of compensation and benefit costs, marketing, supply chain and technology. Estimated Non-recurring Charge We recognized an estimated non-recurring credit-related charge (“Estimated Non-recurring Charge”) of $72, or $49 net of tax, during the third Estimated Non-recurring Charge quarter of 2018, resulting from some delinquent Nordstrom credit card accounts being charged higher interest in error. We estimate that less We recognized an estimated non-recurring credit-related charge (“Estimated Non-recurring Charge”) of $72, or $49 net of tax, during the third than 4% of Nordstrom cardmembers will receive a cash refund or credit to outstanding balances, with most receiving less than one hundred quarter of 2018, resulting from some delinquent Nordstrom credit card accounts being charged higher interest in error. We estimate that less than 4% of Nordstrom cardmembers will receive a cash refund or credit to outstanding balances, with most receiving less than one hundred We have taken action, including the appropriate steps to address this issue and recorded an estimated charge representing our costs through 2018, which are comprised primarily of amounts we intend to refund to impacted cardmembers. The Estimated Non-recurring Charge We have taken action, including the appropriate steps to address this issue and recorded an estimated charge representing our costs through increased our selling, general and administrative expenses on our Consolidated Statement of Earnings and other current liabilities on our 2018, which are comprised primarily of amounts we intend to refund to impacted cardmembers. The Estimated Non-recurring Charge Consolidated Balance Sheet. Of the $72 Estimated Non-recurring Charge, approximately $16 is a prior period misstatement recognized in the increased our selling, general and administrative expenses on our Consolidated Statement of Earnings and other current liabilities on our third quarter of 2018. As this out of period adjustment is not material to previously reported amounts in any prior periods, we recorded it all in Consolidated Balance Sheet. Of the $72 Estimated Non-recurring Charge, approximately $16 is a prior period misstatement recognized in the the third quarter of 2018 instead of revising prior periods presented. third quarter of 2018. As this out of period adjustment is not material to previously reported amounts in any prior periods, we recorded it all in the third quarter of 2018 instead of revising prior periods presented. Advertising Advertising Vendor Allowances Vendor Allowances Advertising production costs for internet, magazines, store events and other media are expensed the first time the advertisement is run. Online marketing costs are expensed when incurred. Total advertising expenses, net of vendor allowances, of $246, $261 and $241 in 2018, Advertising production costs for internet, magazines, store events and other media are expensed the first time the advertisement is run. 2017 and 2016 were included in selling, general and administrative expenses. Online marketing costs are expensed when incurred. Total advertising expenses, net of vendor allowances, of $246, $261 and $241 in 2018, 2017 and 2016 were included in selling, general and administrative expenses. We receive allowances from merchandise vendors for cosmetic expenses, purchase price adjustments, cooperative advertising programs and various other expenses. Allowances for cosmetic expenses are recorded in selling, general and administrative expenses as a reduction We receive allowances from merchandise vendors for cosmetic expenses, purchase price adjustments, cooperative advertising programs of the related costs when incurred. Purchase price adjustments are recorded as a reduction of cost of sales at the point they have been and various other expenses. Allowances for cosmetic expenses are recorded in selling, general and administrative expenses as a reduction earned and the related merchandise has been marked down or sold. Allowances for cooperative advertising programs and other expenses of the related costs when incurred. Purchase price adjustments are recorded as a reduction of cost of sales at the point they have been are recorded in selling, general and administrative expenses as a reduction of the related costs when incurred. Vendor allowances earned earned and the related merchandise has been marked down or sold. Allowances for cooperative advertising programs and other expenses are recorded in selling, general and administrative expenses as a reduction of the related costs when incurred. Vendor allowances earned 2018 $149 2018 180 $149 115 180 6 115 $450 6 $450 2017 $159 2017 184 $159 107 184 7 107 $457 7 $457 2016 $166 2016 179 $166 114 179 6 114 $465 6 $465 Our shipping and handling costs include payments to third-party shippers and costs to hold, move and prepare merchandise for shipment. Shipping and Handling Costs These costs do not include in-bound freight to our Supply Chain Network facilities, which we include in the cost of our inventory. Shipping and Our shipping and handling costs include payments to third-party shippers and costs to hold, move and prepare merchandise for shipment. handling costs of $589, $523 and $453 in 2018, 2017 and 2016 were included in selling, general and administrative expenses. These costs do not include in-bound freight to our Supply Chain Network facilities, which we include in the cost of our inventory. Shipping and handling costs of $589, $523 and $453 in 2018, 2017 and 2016 were included in selling, general and administrative expenses. are as follows: are as follows: Fiscal year Cosmetic expenses Fiscal year Purchase price adjustments Cosmetic expenses Cooperative advertising Purchase price adjustments Other Cooperative advertising Total vendor allowances Other Total vendor allowances Shipping and Handling Costs 42 42 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Stock-Based Compensation We grant stock-based awards under our 2010 Equity Incentive Plan (“2010 Plan”) and 2002 Nonemployee Director Stock Incentive Plan Stock-Based Compensation (“2002 Plan”), and employees may purchase our stock at a discount under our Employee Stock Purchase Plan (“ESPP”). We predominantly We grant stock-based awards under our 2010 Equity Incentive Plan (“2010 Plan”) and 2002 Nonemployee Director Stock Incentive Plan recognize stock-based compensation expense related to stock-based awards at their estimated grant date fair value, recorded on a straight- (“2002 Plan”), and employees may purchase our stock at a discount under our Employee Stock Purchase Plan (“ESPP”). We predominantly line basis over the requisite service period. Compensation expense for certain award holders is accelerated based upon age and years of recognize stock-based compensation expense related to stock-based awards at their estimated grant date fair value, recorded on a straight- service. The total compensation expense is reduced by actual forfeitures as they occur over the vesting period of the awards. line basis over the requisite service period. Compensation expense for certain award holders is accelerated based upon age and years of service. The total compensation expense is reduced by actual forfeitures as they occur over the vesting period of the awards. We estimate the grant date fair value of stock options using the Binomial Lattice option valuation model. The fair value of restricted stock is determined based on the number of shares granted and the quoted price of our common stock on the date of grant, less the estimated We estimate the grant date fair value of stock options using the Binomial Lattice option valuation model. The fair value of restricted stock is present value of dividends over the vesting period. Performance share units granted are classified as equity and the fair value is determined determined based on the number of shares granted and the quoted price of our common stock on the date of grant, less the estimated using the Monte-Carlo valuation model. present value of dividends over the vesting period. Performance share units granted are classified as equity and the fair value is determined using the Monte-Carlo valuation model. New Store Opening Costs Non-capital expenditures associated with opening new stores, including marketing expenses, relocation expenses and occupancy costs, are New Store Opening Costs charged to expense as incurred. These costs are included in both buying and occupancy costs and selling, general and administrative Non-capital expenditures associated with opening new stores, including marketing expenses, relocation expenses and occupancy costs, are expenses, according to their nature as disclosed above. charged to expense as incurred. These costs are included in both buying and occupancy costs and selling, general and administrative expenses, according to their nature as disclosed above. Income Taxes We use the asset and liability method of accounting for income taxes. Using this method, deferred tax assets and liabilities are recorded Income Taxes based on differences between the financial reporting and tax basis of assets and liabilities and for operating loss and tax credit carryforwards. We use the asset and liability method of accounting for income taxes. Using this method, deferred tax assets and liabilities are recorded The deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the based on differences between the financial reporting and tax basis of assets and liabilities and for operating loss and tax credit carryforwards. differences are expected to reverse. We routinely evaluate the likelihood of realizing the benefit of our deferred tax assets and may record a The deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the valuation allowance if, based on all available evidence, it is determined that some portion of the tax benefit will not be realized. differences are expected to reverse. We routinely evaluate the likelihood of realizing the benefit of our deferred tax assets and may record a valuation allowance if, based on all available evidence, it is determined that some portion of the tax benefit will not be realized. We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal, state and foreign filings by considering all relevant facts, circumstances and information available. If we believe it is more likely than not that our position will be We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal, state and foreign filings sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized. Interest and by considering all relevant facts, circumstances and information available. If we believe it is more likely than not that our position will be penalties related to income tax matters are classified as a component of income tax expense. sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized. Interest and penalties related to income tax matters are classified as a component of income tax expense. Income taxes require significant management judgment regarding applicable statutes and their related interpretation, the status of various income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be Income taxes require significant management judgment regarding applicable statutes and their related interpretation, the status of various necessary to record adjustments to our taxes payable, deferred taxes, tax reserves or income tax expense. income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be necessary to record adjustments to our taxes payable, deferred taxes, tax reserves or income tax expense. In December 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. Among numerous other provisions, the Tax Act significantly revised the U.S. federal corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting In December 2017, the Tax Cuts and Jobs Act (the “Tax Act”) was signed into law. Among numerous other provisions, the Tax Act significantly Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact revised the U.S. federal corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Bulletin No. 118, Income Tax Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact Act, resulting in no material changes to previously recorded provisional amounts. and provisionally recorded this estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Act, resulting in no material changes to previously recorded provisional amounts. Comprehensive Net Earnings Comprehensive net earnings consist of net earnings and other gains and losses affecting equity that are excluded from net earnings. These Comprehensive Net Earnings consist of postretirement plan adjustments, net of related income tax effects, and foreign currency translation adjustments. Comprehensive net earnings consist of net earnings and other gains and losses affecting equity that are excluded from net earnings. These consist of postretirement plan adjustments, net of related income tax effects, and foreign currency translation adjustments. Cash Equivalents Cash equivalents are short-term investments with a maturity of three months or less from the date of purchase and are carried at cost, which Cash Equivalents approximates fair value. At the end of 2018 and 2017, checks not yet presented for payment drawn in excess of our bank deposit balances Cash equivalents are short-term investments with a maturity of three months or less from the date of purchase and are carried at cost, which were $102 and $101 and included within accounts payable on our Consolidated Balance Sheets. approximates fair value. At the end of 2018 and 2017, checks not yet presented for payment drawn in excess of our bank deposit balances were $102 and $101 and included within accounts payable on our Consolidated Balance Sheets. Accounts Receivable Accounts receivable, net includes receivables from non-Nordstrom-branded credit and debit cards. Accounts Receivable Accounts receivable, net includes receivables from non-Nordstrom-branded credit and debit cards. Nordstrom, Inc. and subsidiaries 43 Nordstrom, Inc. and subsidiaries 43 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Merchandise Inventories Merchandise inventories are generally stated at the lower of cost or market value using the retail inventory method. Under the retail method, Merchandise Inventories the valuation of inventories is determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our Merchandise inventories are generally stated at the lower of cost or market value using the retail inventory method. Under the retail method, inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling price. To the valuation of inventories is determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling price. To age of the merchandise and fashion trends. We record obsolescence based on historical trends and specific identification. determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, age of the merchandise and fashion trends. We record obsolescence based on historical trends and specific identification. We take physical inventory counts and adjust our records accordingly. Following each physical inventory cycle, we adjust shrink to actual results and an estimate is recorded for shrink from the count date to year end. We evaluate and determine our estimated shrinkage rate, We take physical inventory counts and adjust our records accordingly. Following each physical inventory cycle, we adjust shrink to actual which is based on a percentage of sales, using the most recent physical inventory and historical results. results and an estimate is recorded for shrink from the count date to year end. We evaluate and determine our estimated shrinkage rate, which is based on a percentage of sales, using the most recent physical inventory and historical results. Land, Property and Equipment Land is recorded at historical cost, while property and equipment are recorded at cost less accumulated depreciation and amortization. Land, Property and Equipment Capitalized software includes the costs of developing or obtaining internal-use software, including external direct costs of materials and Land is recorded at historical cost, while property and equipment are recorded at cost less accumulated depreciation and amortization. services and internal payroll costs related to the software project. Capitalized software includes the costs of developing or obtaining internal-use software, including external direct costs of materials and services and internal payroll costs related to the software project. We capitalize interest on construction in progress and software projects during the period in which expenditures have been made, activities are in progress to prepare the asset for its intended use and actual interest costs are being incurred. We capitalize interest on construction in progress and software projects during the period in which expenditures have been made, activities are in progress to prepare the asset for its intended use and actual interest costs are being incurred. Depreciation and amortization are computed using the straight-line method over the asset’s estimated useful life, which is determined by asset category as follows: Depreciation and amortization are computed using the straight-line method over the asset’s estimated useful life, which is determined by asset category as follows: Asset Life (in years) Buildings and improvements Asset Store fixtures and equipment Buildings and improvements Leasehold improvements Store fixtures and equipment Capitalized software Leasehold improvements 5 – 40 Life (in years) 3 – 15 5 – 40 5 – 40 3 – 15 3 – 7 5 – 40 3 – 7 Capitalized software Leasehold improvements and leased property and equipment that are purchased at the inception of the lease, or during the lease term, are amortized over the shorter of the lease term or the asset life. Lease terms include the fixed, non-cancellable term of a lease, plus any renewal Leasehold improvements and leased property and equipment that are purchased at the inception of the lease, or during the lease term, are periods determined to be reasonably assured. amortized over the shorter of the lease term or the asset life. Lease terms include the fixed, non-cancellable term of a lease, plus any renewal periods determined to be reasonably assured. We receive contributions from vendors for the construction of certain fixtures in our stores. These contributions offset the related capital expenditures. We receive contributions from vendors for the construction of certain fixtures in our stores. These contributions offset the related capital expenditures. Goodwill Goodwill represents the excess of acquisition cost over the fair value of the related net assets acquired and is not subject to amortization. We Goodwill review our goodwill annually for impairment or when circumstances indicate that the carrying value may exceed the fair value. We perform Goodwill represents the excess of acquisition cost over the fair value of the related net assets acquired and is not subject to amortization. We this evaluation at the reporting unit level, comprised of the principal business units within our Retail segment, through the application of a two- review our goodwill annually for impairment or when circumstances indicate that the carrying value may exceed the fair value. We perform step fair value test. The first step compares the carrying value of the reporting unit to its estimated fair value, which is based on the expected this evaluation at the reporting unit level, comprised of the principal business units within our Retail segment, through the application of a two- present value of future cash flows (income approach), comparable public companies and acquisitions (market approach), or a combination of step fair value test. The first step compares the carrying value of the reporting unit to its estimated fair value, which is based on the expected both. If fair value is lower than the carrying value, then a second step is performed to quantify the amount of the impairment. present value of future cash flows (income approach), comparable public companies and acquisitions (market approach), or a combination of both. If fair value is lower than the carrying value, then a second step is performed to quantify the amount of the impairment. Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) The following summarizes our goodwill activity for the past three fiscal years: The following summarizes our goodwill activity for the past three fiscal years: Trunk Club Trunk Club $261 HauteLook HauteLook $121 $261 (197) (197) 64 64 — — 64 64 — $64 — $121 — 121 — 121 — 121 — 121 — $121 — $121 Other1 Other1 $53 $53 — — 53 53 — — 53 53 11 $64 11 $64 Total Total $435 $435 (197) (197) 238 238 — 238 — 238 11 $249 11 $249 Balance at January 30, 2016 Balance at January 30, 2016 Impairment Impairment Balance at January 28, 2017 Balance at January 28, 2017 Additions Additions Balance at February 3, 2018 Balance at February 3, 2018 Additions Additions Balance at February 2, 2019 and Nordstrom.com. and Nordstrom.com. Measurements). Measurements). Long-Lived Assets Long-Lived Assets 1 Other includes goodwill for Nordstrom.com, Jeffrey and two retail technology companies. Balance at February 2, 2019 $64 1 Other includes goodwill for Nordstrom.com, Jeffrey and two retail technology companies. We continue to make investments in evolving the customer experience, with a strong emphasis on integrating technology across our business. To support these efforts, we acquired two retail technology companies during 2018 and recorded $11 of goodwill from these We continue to make investments in evolving the customer experience, with a strong emphasis on integrating technology across our acquisitions. We have allocated this goodwill to our Full-Price business as the investments will primarily benefit our Nordstrom full-line stores business. To support these efforts, we acquired two retail technology companies during 2018 and recorded $11 of goodwill from these acquisitions. We have allocated this goodwill to our Full-Price business as the investments will primarily benefit our Nordstrom full-line stores The goodwill impairment charge of $197 for the year ended January 28, 2017 related to Trunk Club resulted from changes to the long-term operating plan that reflected lower expectations for growth and profitability than previous expectations (see Note 9: Fair Value The goodwill impairment charge of $197 for the year ended January 28, 2017 related to Trunk Club resulted from changes to the long-term operating plan that reflected lower expectations for growth and profitability than previous expectations (see Note 9: Fair Value When facts and circumstances indicate that the carrying values of long-lived assets, including buildings, equipment and amortizable intangible assets, may be impaired, we perform an evaluation of recoverability by comparing the carrying values of the net assets to their When facts and circumstances indicate that the carrying values of long-lived assets, including buildings, equipment and amortizable related projected undiscounted future cash flows, in addition to other quantitative and qualitative analyses. intangible assets, may be impaired, we perform an evaluation of recoverability by comparing the carrying values of the net assets to their related projected undiscounted future cash flows, in addition to other quantitative and qualitative analyses. Land, property and equipment are grouped at the lowest level at which there are identifiable cash flows when assessing impairment. Cash flows for our retail store assets are identified at the individual store level, while our intangible assets associated with HauteLook and Trunk Land, property and equipment are grouped at the lowest level at which there are identifiable cash flows when assessing impairment. Cash Club are identified at their respective reporting unit levels. flows for our retail store assets are identified at the individual store level, while our intangible assets associated with HauteLook and Trunk Club are identified at their respective reporting unit levels. We did not record any material impairment losses for long-lived tangible or amortizable intangible assets in 2018, 2017 or 2016. We did not record any material impairment losses for long-lived tangible or amortizable intangible assets in 2018, 2017 or 2016. Amortization expense for acquired intangibles was $11, $11 and $14 in 2018, 2017 and 2016. Future amortization expense of acquired intangible assets as of February 2, 2019, is expected to be $12 in 2019, $12 in 2020 and $4 in 2021. Amortization expense for acquired intangibles was $11, $11 and $14 in 2018, 2017 and 2016. Future amortization expense of acquired intangible assets as of February 2, 2019, is expected to be $12 in 2019, $12 in 2020 and $4 in 2021. Self-Insurance Self-Insurance Foreign Currency Foreign Currency We retain a portion of the risk for certain losses related to employee health and welfare, workers’ compensation and other liability claims. Liabilities associated with these losses include undiscounted estimates of both losses reported and losses incurred but not yet reported. We We retain a portion of the risk for certain losses related to employee health and welfare, workers’ compensation and other liability claims. estimate our ultimate cost using an actuarially-based analysis of claims experience, regulatory changes and other relevant factors. Liabilities associated with these losses include undiscounted estimates of both losses reported and losses incurred but not yet reported. We estimate our ultimate cost using an actuarially-based analysis of claims experience, regulatory changes and other relevant factors. We have six full-line stores in Canada and six Nordstrom Rack stores in Canada. The functional currency of our Canadian operation is the Canadian Dollar. We translate assets and liabilities into U.S. Dollars using the exchange rate in effect at the balance sheet date, while we We have six full-line stores in Canada and six Nordstrom Rack stores in Canada. The functional currency of our Canadian operation is the translate revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a Canadian Dollar. We translate assets and liabilities into U.S. Dollars using the exchange rate in effect at the balance sheet date, while we component of accumulated other comprehensive loss on the Consolidated Balance Sheets. translate revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a component of accumulated other comprehensive loss on the Consolidated Balance Sheets. In addition, our U.S. operation incurs certain expenditures denominated in Canadian Dollars and our Canadian operation incurs certain expenditures denominated in U.S. Dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations, In addition, our U.S. operation incurs certain expenditures denominated in Canadian Dollars and our Canadian operation incurs certain which are recorded as gains or losses in the Consolidated Statements of Earnings. As of February 2, 2019, activities associated with foreign expenditures denominated in U.S. Dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations, currency exchange risk have not had a material impact on our Consolidated Financial Statements. which are recorded as gains or losses in the Consolidated Statements of Earnings. As of February 2, 2019, activities associated with foreign currency exchange risk have not had a material impact on our Consolidated Financial Statements. 44 44 Nordstrom, Inc. and subsidiaries 45 Nordstrom, Inc. and subsidiaries 45 HauteLook Trunk Club Trunk Club $261 HauteLook $121 $261 (197) (197) 64 64 — — 64 64 — — $64 $121 — — 121 121 — — 121 121 — — $121 $121 1 Other includes goodwill for Nordstrom.com, Jeffrey and two retail technology companies. $64 Balance at February 2, 2019 Balance at January 30, 2016 Balance at January 30, 2016 Impairment Impairment Balance at January 28, 2017 Balance at January 28, 2017 Additions Additions Balance at February 3, 2018 Balance at February 3, 2018 Additions Additions Balance at February 2, 2019 Other1 Other1 $53 $53 — — 53 53 — — 53 53 11 11 $64 $64 Total Total $435 $435 (197) (197) 238 238 — — 238 238 11 11 $249 $249 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) The following summarizes our goodwill activity for the past three fiscal years: The following summarizes our goodwill activity for the past three fiscal years: Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Merchandise Inventories Merchandise inventories are generally stated at the lower of cost or market value using the retail inventory method. Under the retail method, Merchandise Inventories the valuation of inventories is determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our Merchandise inventories are generally stated at the lower of cost or market value using the retail inventory method. Under the retail method, inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling price. To the valuation of inventories is determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling price. To age of the merchandise and fashion trends. We record obsolescence based on historical trends and specific identification. determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, age of the merchandise and fashion trends. We record obsolescence based on historical trends and specific identification. We take physical inventory counts and adjust our records accordingly. Following each physical inventory cycle, we adjust shrink to actual results and an estimate is recorded for shrink from the count date to year end. We evaluate and determine our estimated shrinkage rate, We take physical inventory counts and adjust our records accordingly. Following each physical inventory cycle, we adjust shrink to actual which is based on a percentage of sales, using the most recent physical inventory and historical results. results and an estimate is recorded for shrink from the count date to year end. We evaluate and determine our estimated shrinkage rate, which is based on a percentage of sales, using the most recent physical inventory and historical results. Land, Property and Equipment Land is recorded at historical cost, while property and equipment are recorded at cost less accumulated depreciation and amortization. Land, Property and Equipment Capitalized software includes the costs of developing or obtaining internal-use software, including external direct costs of materials and Land is recorded at historical cost, while property and equipment are recorded at cost less accumulated depreciation and amortization. services and internal payroll costs related to the software project. Capitalized software includes the costs of developing or obtaining internal-use software, including external direct costs of materials and services and internal payroll costs related to the software project. We capitalize interest on construction in progress and software projects during the period in which expenditures have been made, activities are in progress to prepare the asset for its intended use and actual interest costs are being incurred. We capitalize interest on construction in progress and software projects during the period in which expenditures have been made, activities are in progress to prepare the asset for its intended use and actual interest costs are being incurred. Depreciation and amortization are computed using the straight-line method over the asset’s estimated useful life, which is determined by Depreciation and amortization are computed using the straight-line method over the asset’s estimated useful life, which is determined by asset category as follows: asset category as follows: Asset Buildings and improvements Asset Store fixtures and equipment Buildings and improvements Leasehold improvements Store fixtures and equipment Capitalized software Leasehold improvements Capitalized software expenditures. expenditures. Goodwill Goodwill Leasehold improvements and leased property and equipment that are purchased at the inception of the lease, or during the lease term, are amortized over the shorter of the lease term or the asset life. Lease terms include the fixed, non-cancellable term of a lease, plus any renewal Leasehold improvements and leased property and equipment that are purchased at the inception of the lease, or during the lease term, are periods determined to be reasonably assured. amortized over the shorter of the lease term or the asset life. Lease terms include the fixed, non-cancellable term of a lease, plus any renewal periods determined to be reasonably assured. We receive contributions from vendors for the construction of certain fixtures in our stores. These contributions offset the related capital We receive contributions from vendors for the construction of certain fixtures in our stores. These contributions offset the related capital Goodwill represents the excess of acquisition cost over the fair value of the related net assets acquired and is not subject to amortization. We review our goodwill annually for impairment or when circumstances indicate that the carrying value may exceed the fair value. We perform Goodwill represents the excess of acquisition cost over the fair value of the related net assets acquired and is not subject to amortization. We this evaluation at the reporting unit level, comprised of the principal business units within our Retail segment, through the application of a two- review our goodwill annually for impairment or when circumstances indicate that the carrying value may exceed the fair value. We perform step fair value test. The first step compares the carrying value of the reporting unit to its estimated fair value, which is based on the expected this evaluation at the reporting unit level, comprised of the principal business units within our Retail segment, through the application of a two- present value of future cash flows (income approach), comparable public companies and acquisitions (market approach), or a combination of step fair value test. The first step compares the carrying value of the reporting unit to its estimated fair value, which is based on the expected both. If fair value is lower than the carrying value, then a second step is performed to quantify the amount of the impairment. present value of future cash flows (income approach), comparable public companies and acquisitions (market approach), or a combination of both. If fair value is lower than the carrying value, then a second step is performed to quantify the amount of the impairment. Life (in years) Life (in years) 5 – 40 3 – 15 5 – 40 5 – 40 3 – 15 3 – 7 5 – 40 3 – 7 1 Other includes goodwill for Nordstrom.com, Jeffrey and two retail technology companies. We continue to make investments in evolving the customer experience, with a strong emphasis on integrating technology across our business. To support these efforts, we acquired two retail technology companies during 2018 and recorded $11 of goodwill from these We continue to make investments in evolving the customer experience, with a strong emphasis on integrating technology across our acquisitions. We have allocated this goodwill to our Full-Price business as the investments will primarily benefit our Nordstrom full-line stores business. To support these efforts, we acquired two retail technology companies during 2018 and recorded $11 of goodwill from these and Nordstrom.com. acquisitions. We have allocated this goodwill to our Full-Price business as the investments will primarily benefit our Nordstrom full-line stores and Nordstrom.com. The goodwill impairment charge of $197 for the year ended January 28, 2017 related to Trunk Club resulted from changes to the long-term operating plan that reflected lower expectations for growth and profitability than previous expectations (see Note 9: Fair Value The goodwill impairment charge of $197 for the year ended January 28, 2017 related to Trunk Club resulted from changes to the long-term Measurements). operating plan that reflected lower expectations for growth and profitability than previous expectations (see Note 9: Fair Value Measurements). Long-Lived Assets When facts and circumstances indicate that the carrying values of long-lived assets, including buildings, equipment and amortizable Long-Lived Assets intangible assets, may be impaired, we perform an evaluation of recoverability by comparing the carrying values of the net assets to their When facts and circumstances indicate that the carrying values of long-lived assets, including buildings, equipment and amortizable related projected undiscounted future cash flows, in addition to other quantitative and qualitative analyses. intangible assets, may be impaired, we perform an evaluation of recoverability by comparing the carrying values of the net assets to their related projected undiscounted future cash flows, in addition to other quantitative and qualitative analyses. Land, property and equipment are grouped at the lowest level at which there are identifiable cash flows when assessing impairment. Cash flows for our retail store assets are identified at the individual store level, while our intangible assets associated with HauteLook and Trunk Land, property and equipment are grouped at the lowest level at which there are identifiable cash flows when assessing impairment. Cash Club are identified at their respective reporting unit levels. flows for our retail store assets are identified at the individual store level, while our intangible assets associated with HauteLook and Trunk Club are identified at their respective reporting unit levels. We did not record any material impairment losses for long-lived tangible or amortizable intangible assets in 2018, 2017 or 2016. We did not record any material impairment losses for long-lived tangible or amortizable intangible assets in 2018, 2017 or 2016. Amortization expense for acquired intangibles was $11, $11 and $14 in 2018, 2017 and 2016. Future amortization expense of acquired intangible assets as of February 2, 2019, is expected to be $12 in 2019, $12 in 2020 and $4 in 2021. Amortization expense for acquired intangibles was $11, $11 and $14 in 2018, 2017 and 2016. Future amortization expense of acquired intangible assets as of February 2, 2019, is expected to be $12 in 2019, $12 in 2020 and $4 in 2021. Self-Insurance We retain a portion of the risk for certain losses related to employee health and welfare, workers’ compensation and other liability claims. Self-Insurance Liabilities associated with these losses include undiscounted estimates of both losses reported and losses incurred but not yet reported. We We retain a portion of the risk for certain losses related to employee health and welfare, workers’ compensation and other liability claims. estimate our ultimate cost using an actuarially-based analysis of claims experience, regulatory changes and other relevant factors. Liabilities associated with these losses include undiscounted estimates of both losses reported and losses incurred but not yet reported. We estimate our ultimate cost using an actuarially-based analysis of claims experience, regulatory changes and other relevant factors. Foreign Currency We have six full-line stores in Canada and six Nordstrom Rack stores in Canada. The functional currency of our Canadian operation is the Foreign Currency Canadian Dollar. We translate assets and liabilities into U.S. Dollars using the exchange rate in effect at the balance sheet date, while we We have six full-line stores in Canada and six Nordstrom Rack stores in Canada. The functional currency of our Canadian operation is the translate revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a Canadian Dollar. We translate assets and liabilities into U.S. Dollars using the exchange rate in effect at the balance sheet date, while we component of accumulated other comprehensive loss on the Consolidated Balance Sheets. translate revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a component of accumulated other comprehensive loss on the Consolidated Balance Sheets. In addition, our U.S. operation incurs certain expenditures denominated in Canadian Dollars and our Canadian operation incurs certain expenditures denominated in U.S. Dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations, In addition, our U.S. operation incurs certain expenditures denominated in Canadian Dollars and our Canadian operation incurs certain which are recorded as gains or losses in the Consolidated Statements of Earnings. As of February 2, 2019, activities associated with foreign expenditures denominated in U.S. Dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations, currency exchange risk have not had a material impact on our Consolidated Financial Statements. which are recorded as gains or losses in the Consolidated Statements of Earnings. As of February 2, 2019, activities associated with foreign currency exchange risk have not had a material impact on our Consolidated Financial Statements. 44 44 Nordstrom, Inc. and subsidiaries 45 Nordstrom, Inc. and subsidiaries 45 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Recent Accounting Pronouncements In February 2016, the Financial Accounting Standards Board (“FASB”) issued ASU No. 2016-02, Leases, which was subsequently amended Recent Accounting Pronouncements in July 2018 by ASU No. 2018-10, Codification Improvements to Topic 842, Leases and ASU No. 2018-11, Leases (Topic 842): Targeted In February 2016, the Financial Accounting Standards Board (“FASB”) issued ASU No. 2016-02, Leases, which was subsequently amended Improvements (“ASU 2018-11”) (“Lease Standard”). This ASU increases transparency and comparability by recognizing a lessee’s rights and in July 2018 by ASU No. 2018-10, Codification Improvements to Topic 842, Leases and ASU No. 2018-11, Leases (Topic 842): Targeted obligations resulting from leases by recording them on the balance sheet as right-of-use assets and lease liabilities. The new standard Improvements (“ASU 2018-11”) (“Lease Standard”). This ASU increases transparency and comparability by recognizing a lessee’s rights and requires lessees to apply a dual approach, classifying leases as either finance or operating leases based on the principle of whether or not obligations resulting from leases by recording them on the balance sheet as right-of-use assets and lease liabilities. The new standard the lease is effectively a financed purchase by the lessee. This classification dictates whether lease expense is to be recognized based on an requires lessees to apply a dual approach, classifying leases as either finance or operating leases based on the principle of whether or not effective interest method or on a straight-line basis over the term of the lease. Additional qualitative and quantitative disclosures will be the lease is effectively a financed purchase by the lessee. This classification dictates whether lease expense is to be recognized based on an required to give financial statement users information on the amount, timing and judgments related to a reporting entity’s cash flows arising effective interest method or on a straight-line basis over the term of the lease. Additional qualitative and quantitative disclosures will be from leases. required to give financial statement users information on the amount, timing and judgments related to a reporting entity’s cash flows arising from leases. We elected the ‘package of practical expedients’, which permits us not to reassess under the new standard our prior conclusions about lease identification, lease classification and initial direct costs. In addition, we elected the hindsight practical expedient approach to determine the We elected the ‘package of practical expedients’, which permits us not to reassess under the new standard our prior conclusions about lease lease term for existing leases. The guidance also provides practical expedients for an entity’s ongoing accounting. We elected the short-term identification, lease classification and initial direct costs. In addition, we elected the hindsight practical expedient approach to determine the lease recognition exemption for all leases that qualify. This allows us to not record leases with an initial term of 12 months or less on the lease term for existing leases. The guidance also provides practical expedients for an entity’s ongoing accounting. We elected the short-term balance sheet but continue to expense on a straight-line basis over the lease term. lease recognition exemption for all leases that qualify. This allows us to not record leases with an initial term of 12 months or less on the balance sheet but continue to expense on a straight-line basis over the lease term. On February 3, 2019, we adopted this ASU using the transition method provided in ASU 2018-11, which allows for the application of the guidance at the beginning of the period in which it is adopted by recognizing a cumulative-effect adjustment to the opening balance of On February 3, 2019, we adopted this ASU using the transition method provided in ASU 2018-11, which allows for the application of the retained earnings. In our ongoing evaluation of these ASU’s, we expect the impact of adoption will result in the following: guidance at the beginning of the period in which it is adopted by recognizing a cumulative-effect adjustment to the opening balance of retained earnings. In our ongoing evaluation of these ASU’s, we expect the impact of adoption will result in the following: • Recognition of additional net assets and liabilities of approximately $1,500 to $2,000 as of February 3, 2019. • Recognition of additional net assets and liabilities of approximately $1,500 to $2,000 as of February 3, 2019. • We do not expect the provisions of this ASU to have a material impact on our Consolidated Statement of Earnings, Consolidated • We do not expect the provisions of this ASU to have a material impact on our Consolidated Statement of Earnings, Consolidated Statement of Cash Flows or Consolidated Statement of Shareholders’ Equity. Statement of Cash Flows or Consolidated Statement of Shareholders’ Equity. In January 2017, the FASB issued ASU No. 2017-04, Intangibles — Goodwill and Other: Simplifying the Test for Goodwill Impairment, which simplifies the accounting for goodwill impairment by eliminating step two from the goodwill impairment test. Under this new guidance, if the In January 2017, the FASB issued ASU No. 2017-04, Intangibles — Goodwill and Other: Simplifying the Test for Goodwill Impairment, which carrying amount of a reporting unit exceeds its estimated fair value, an impairment charge shall be recognized in an amount equal to that simplifies the accounting for goodwill impairment by eliminating step two from the goodwill impairment test. Under this new guidance, if the excess, limited to the total amount of goodwill allocated to that reporting unit. This guidance is effective prospectively for fiscal years and carrying amount of a reporting unit exceeds its estimated fair value, an impairment charge shall be recognized in an amount equal to that interim periods within those years beginning after December 15, 2019. Early adoption is permitted for interim or annual goodwill impairment excess, limited to the total amount of goodwill allocated to that reporting unit. This guidance is effective prospectively for fiscal years and tests. We do not expect adoption of this guidance to be material to our Consolidated Financial Statements. interim periods within those years beginning after December 15, 2019. Early adoption is permitted for interim or annual goodwill impairment tests. We do not expect adoption of this guidance to be material to our Consolidated Financial Statements. In February 2018, the FASB issued ASU No. 2018-02, Income Statement — Reporting Comprehensive Income: Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income. This new guidance allows a reclassification from accumulated other In February 2018, the FASB issued ASU No. 2018-02, Income Statement — Reporting Comprehensive Income: Reclassification of Certain comprehensive loss to accumulated deficit for certain tax effects resulting from the Tax Act, which could not be recorded under prior Tax Effects from Accumulated Other Comprehensive Income. This new guidance allows a reclassification from accumulated other guidance. We elected to early adopt this standard in the first quarter of 2018 and reclassified $5 of tax impacts resulting from the change in comprehensive loss to accumulated deficit for certain tax effects resulting from the Tax Act, which could not be recorded under prior the federal corporate tax rate, decreasing the beginning accumulated deficit for the year ended February 2, 2019. guidance. We elected to early adopt this standard in the first quarter of 2018 and reclassified $5 of tax impacts resulting from the change in the federal corporate tax rate, decreasing the beginning accumulated deficit for the year ended February 2, 2019. In August 2018, the Securities and Exchange Commission (“SEC”) adopted the final rule under SEC Release No. 33-10532, Disclosure Update and Simplification, amending certain disclosure requirements that were redundant, duplicative, overlapping, outdated or superseded. In August 2018, the Securities and Exchange Commission (“SEC”) adopted the final rule under SEC Release No. 33-10532, Disclosure In addition, the amendments expanded the disclosure requirements on the Consolidated Statements of Shareholders’ Equity for interim Update and Simplification, amending certain disclosure requirements that were redundant, duplicative, overlapping, outdated or superseded. financial statements. Under the amendments, a summary of changes in each caption of shareholders’ equity presented in the Consolidated In addition, the amendments expanded the disclosure requirements on the Consolidated Statements of Shareholders’ Equity for interim Balance Sheets must be provided in a note or separate statement. The Consolidated Statements of Shareholders’ Equity should present a financial statements. Under the amendments, a summary of changes in each caption of shareholders’ equity presented in the Consolidated reconciliation of the beginning balance to the ending balance of each period for which the Consolidated Statement of Comprehensive Balance Sheets must be provided in a note or separate statement. The Consolidated Statements of Shareholders’ Equity should present a Earnings is required to be filed. This final rule was effective for us in the fourth quarter of 2018. With respect to the Consolidated Statements reconciliation of the beginning balance to the ending balance of each period for which the Consolidated Statement of Comprehensive of Shareholders’ Equity, the SEC provided relief on the effective date until the first quarter of 2019. The adoption of this final rule will not have Earnings is required to be filed. This final rule was effective for us in the fourth quarter of 2018. With respect to the Consolidated Statements a material effect on our Consolidated Financial Statements. of Shareholders’ Equity, the SEC provided relief on the effective date until the first quarter of 2019. The adoption of this final rule will not have a material effect on our Consolidated Financial Statements. Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 2: REVENUE During the first quarter of fiscal 2018, we adopted the Revenue Standard using the modified retrospective adoption method. Results NOTE 2: REVENUE beginning in the first quarter of 2018 are presented under the new Revenue Standard, while prior period amounts are not adjusted. The During the first quarter of fiscal 2018, we adopted the Revenue Standard using the modified retrospective adoption method. Results impact of adopting the new Revenue Standard was not material to our Consolidated Statement of Earnings for the year ended February 2, beginning in the first quarter of 2018 are presented under the new Revenue Standard, while prior period amounts are not adjusted. The 2019. The impact of adoption on our Consolidated Balance Sheet as of February 2, 2019 was as follows: impact of adopting the new Revenue Standard was not material to our Consolidated Statement of Earnings for the year ended February 2, 2019. The impact of adoption on our Consolidated Balance Sheet as of February 2, 2019 was as follows: February 2, 2019 February 2, 2019 Revenue Standard Adjustment Revenue Standard Adjustment Excluding Impact of Revenue Standard Excluding Impact of Revenue Standard As Reported As Reported Assets Assets Merchandise inventories Merchandise inventories Prepaid expenses and other Prepaid expenses and other Other assets Other assets Liabilities and Shareholders’ Equity Liabilities and Shareholders’ Equity Other current liabilities Other current liabilities Other liabilities Other liabilities Accumulated deficit Accumulated deficit Contract Liabilities Balance Sheet and are as follows: Opening balance as of February 4, 2018 Opening balance as of February 4, 2018 Ending balance as of February 2, 2019 Ending balance as of February 2, 2019 Fiscal year Fiscal year Net sales by business1,2: Net sales by business1,2: Full-Price Full-Price Off-Price Off-Price Other Other Total net sales Total net sales Digital sales as % of net sales3 Under the new Revenue Standard, contract liabilities represent our obligation to transfer goods or services to customers and include deferred Contract Liabilities revenue for The Nordy Club (including points and Notes) and gift cards. Our contract liabilities are classified as current on the Consolidated Under the new Revenue Standard, contract liabilities represent our obligation to transfer goods or services to customers and include deferred Balance Sheet and are as follows: revenue for The Nordy Club (including points and Notes) and gift cards. Our contract liabilities are classified as current on the Consolidated The amount of revenue recognized from our beginning contract liability balance was $307 for the year ended February 2, 2019. The amount of revenue recognized from our beginning contract liability balance was $307 for the year ended February 2, 2019. Disaggregation of Revenue The following table summarizes our disaggregated net sales: Disaggregation of Revenue The following table summarizes our disaggregated net sales: $1,978 $1,978 291 291 342 342 1,324 1,324 498 (2,138) 498 (2,138) $40 $40 (128) (128) 75 75 (53) (53) 99 99 (59) (59) $2,018 $2,018 163 163 417 417 1,271 1,271 597 (2,197) 597 (2,197) Contract Liabilities Contract Liabilities $498 $498 548 548 2018 2018 10,299 10,299 5,181 5,181 — $15,480 — $15,480 30% 2017 2017 10,452 10,452 4,956 4,956 (271) $15,137 (271) $15,137 27% 2016 2016 10,259 10,259 4,509 4,509 (270) $14,498 (270) $14,498 24% 1 We present our sales in the way that management views our results internally, including presenting 2018 under the new Revenue Standard while prior period amounts are not Digital sales as % of net sales3 30% 27% 24% adjusted and allocating our sales return allowance and loyalty related adjustments to Full-Price and Off-Price. For 2017 and 2016, Other primarily included unallocated sales 1 We present our sales in the way that management views our results internally, including presenting 2018 under the new Revenue Standard while prior period amounts are not return, in-transit and loyalty related adjustments necessary to reconcile sales by business to total net sales. If we applied the sales return allowance allocation and the loyalty adjusted and allocating our sales return allowance and loyalty related adjustments to Full-Price and Off-Price. For 2017 and 2016, Other primarily included unallocated sales related adjustments to 2017 and 2016, Full-Price net sales would decrease $211 and $214, Off-Price net sales would decrease $60 and $56 and Other net sales would return, in-transit and loyalty related adjustments necessary to reconcile sales by business to total net sales. If we applied the sales return allowance allocation and the loyalty related adjustments to 2017 and 2016, Full-Price net sales would decrease $211 and $214, Off-Price net sales would decrease $60 and $56 and Other net sales would increase $271 and $270. 3 Digital sales are online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store 3 Digital sales are online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store 2 For definitions of Full-Price and Off-Price, see Note 16: Segment Reporting. increase $271 and $270. 2 For definitions of Full-Price and Off-Price, see Note 16: Segment Reporting. Reserve) and Style Board, a digital selling tool. Reserve) and Style Board, a digital selling tool. 46 46 Nordstrom, Inc. and subsidiaries 47 Nordstrom, Inc. and subsidiaries 47 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Recent Accounting Pronouncements from leases. from leases. In February 2016, the Financial Accounting Standards Board (“FASB”) issued ASU No. 2016-02, Leases, which was subsequently amended Recent Accounting Pronouncements in July 2018 by ASU No. 2018-10, Codification Improvements to Topic 842, Leases and ASU No. 2018-11, Leases (Topic 842): Targeted In February 2016, the Financial Accounting Standards Board (“FASB”) issued ASU No. 2016-02, Leases, which was subsequently amended Improvements (“ASU 2018-11”) (“Lease Standard”). This ASU increases transparency and comparability by recognizing a lessee’s rights and in July 2018 by ASU No. 2018-10, Codification Improvements to Topic 842, Leases and ASU No. 2018-11, Leases (Topic 842): Targeted obligations resulting from leases by recording them on the balance sheet as right-of-use assets and lease liabilities. The new standard Improvements (“ASU 2018-11”) (“Lease Standard”). This ASU increases transparency and comparability by recognizing a lessee’s rights and requires lessees to apply a dual approach, classifying leases as either finance or operating leases based on the principle of whether or not obligations resulting from leases by recording them on the balance sheet as right-of-use assets and lease liabilities. The new standard the lease is effectively a financed purchase by the lessee. This classification dictates whether lease expense is to be recognized based on an requires lessees to apply a dual approach, classifying leases as either finance or operating leases based on the principle of whether or not effective interest method or on a straight-line basis over the term of the lease. Additional qualitative and quantitative disclosures will be the lease is effectively a financed purchase by the lessee. This classification dictates whether lease expense is to be recognized based on an required to give financial statement users information on the amount, timing and judgments related to a reporting entity’s cash flows arising effective interest method or on a straight-line basis over the term of the lease. Additional qualitative and quantitative disclosures will be required to give financial statement users information on the amount, timing and judgments related to a reporting entity’s cash flows arising We elected the ‘package of practical expedients’, which permits us not to reassess under the new standard our prior conclusions about lease identification, lease classification and initial direct costs. In addition, we elected the hindsight practical expedient approach to determine the We elected the ‘package of practical expedients’, which permits us not to reassess under the new standard our prior conclusions about lease lease term for existing leases. The guidance also provides practical expedients for an entity’s ongoing accounting. We elected the short-term identification, lease classification and initial direct costs. In addition, we elected the hindsight practical expedient approach to determine the lease recognition exemption for all leases that qualify. This allows us to not record leases with an initial term of 12 months or less on the lease term for existing leases. The guidance also provides practical expedients for an entity’s ongoing accounting. We elected the short-term balance sheet but continue to expense on a straight-line basis over the lease term. lease recognition exemption for all leases that qualify. This allows us to not record leases with an initial term of 12 months or less on the balance sheet but continue to expense on a straight-line basis over the lease term. On February 3, 2019, we adopted this ASU using the transition method provided in ASU 2018-11, which allows for the application of the guidance at the beginning of the period in which it is adopted by recognizing a cumulative-effect adjustment to the opening balance of On February 3, 2019, we adopted this ASU using the transition method provided in ASU 2018-11, which allows for the application of the retained earnings. In our ongoing evaluation of these ASU’s, we expect the impact of adoption will result in the following: guidance at the beginning of the period in which it is adopted by recognizing a cumulative-effect adjustment to the opening balance of retained earnings. In our ongoing evaluation of these ASU’s, we expect the impact of adoption will result in the following: • Recognition of additional net assets and liabilities of approximately $1,500 to $2,000 as of February 3, 2019. • Recognition of additional net assets and liabilities of approximately $1,500 to $2,000 as of February 3, 2019. • We do not expect the provisions of this ASU to have a material impact on our Consolidated Statement of Earnings, Consolidated Statement of Cash Flows or Consolidated Statement of Shareholders’ Equity. • We do not expect the provisions of this ASU to have a material impact on our Consolidated Statement of Earnings, Consolidated Statement of Cash Flows or Consolidated Statement of Shareholders’ Equity. In January 2017, the FASB issued ASU No. 2017-04, Intangibles — Goodwill and Other: Simplifying the Test for Goodwill Impairment, which simplifies the accounting for goodwill impairment by eliminating step two from the goodwill impairment test. Under this new guidance, if the In January 2017, the FASB issued ASU No. 2017-04, Intangibles — Goodwill and Other: Simplifying the Test for Goodwill Impairment, which carrying amount of a reporting unit exceeds its estimated fair value, an impairment charge shall be recognized in an amount equal to that simplifies the accounting for goodwill impairment by eliminating step two from the goodwill impairment test. Under this new guidance, if the excess, limited to the total amount of goodwill allocated to that reporting unit. This guidance is effective prospectively for fiscal years and carrying amount of a reporting unit exceeds its estimated fair value, an impairment charge shall be recognized in an amount equal to that interim periods within those years beginning after December 15, 2019. Early adoption is permitted for interim or annual goodwill impairment excess, limited to the total amount of goodwill allocated to that reporting unit. This guidance is effective prospectively for fiscal years and tests. We do not expect adoption of this guidance to be material to our Consolidated Financial Statements. interim periods within those years beginning after December 15, 2019. Early adoption is permitted for interim or annual goodwill impairment tests. We do not expect adoption of this guidance to be material to our Consolidated Financial Statements. In February 2018, the FASB issued ASU No. 2018-02, Income Statement — Reporting Comprehensive Income: Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income. This new guidance allows a reclassification from accumulated other In February 2018, the FASB issued ASU No. 2018-02, Income Statement — Reporting Comprehensive Income: Reclassification of Certain comprehensive loss to accumulated deficit for certain tax effects resulting from the Tax Act, which could not be recorded under prior Tax Effects from Accumulated Other Comprehensive Income. This new guidance allows a reclassification from accumulated other guidance. We elected to early adopt this standard in the first quarter of 2018 and reclassified $5 of tax impacts resulting from the change in comprehensive loss to accumulated deficit for certain tax effects resulting from the Tax Act, which could not be recorded under prior the federal corporate tax rate, decreasing the beginning accumulated deficit for the year ended February 2, 2019. guidance. We elected to early adopt this standard in the first quarter of 2018 and reclassified $5 of tax impacts resulting from the change in the federal corporate tax rate, decreasing the beginning accumulated deficit for the year ended February 2, 2019. In August 2018, the Securities and Exchange Commission (“SEC”) adopted the final rule under SEC Release No. 33-10532, Disclosure Update and Simplification, amending certain disclosure requirements that were redundant, duplicative, overlapping, outdated or superseded. In August 2018, the Securities and Exchange Commission (“SEC”) adopted the final rule under SEC Release No. 33-10532, Disclosure In addition, the amendments expanded the disclosure requirements on the Consolidated Statements of Shareholders’ Equity for interim Update and Simplification, amending certain disclosure requirements that were redundant, duplicative, overlapping, outdated or superseded. financial statements. Under the amendments, a summary of changes in each caption of shareholders’ equity presented in the Consolidated In addition, the amendments expanded the disclosure requirements on the Consolidated Statements of Shareholders’ Equity for interim Balance Sheets must be provided in a note or separate statement. The Consolidated Statements of Shareholders’ Equity should present a financial statements. Under the amendments, a summary of changes in each caption of shareholders’ equity presented in the Consolidated reconciliation of the beginning balance to the ending balance of each period for which the Consolidated Statement of Comprehensive Balance Sheets must be provided in a note or separate statement. The Consolidated Statements of Shareholders’ Equity should present a Earnings is required to be filed. This final rule was effective for us in the fourth quarter of 2018. With respect to the Consolidated Statements reconciliation of the beginning balance to the ending balance of each period for which the Consolidated Statement of Comprehensive of Shareholders’ Equity, the SEC provided relief on the effective date until the first quarter of 2019. The adoption of this final rule will not have Earnings is required to be filed. This final rule was effective for us in the fourth quarter of 2018. With respect to the Consolidated Statements a material effect on our Consolidated Financial Statements. of Shareholders’ Equity, the SEC provided relief on the effective date until the first quarter of 2019. The adoption of this final rule will not have a material effect on our Consolidated Financial Statements. Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 2: REVENUE During the first quarter of fiscal 2018, we adopted the Revenue Standard using the modified retrospective adoption method. Results NOTE 2: REVENUE beginning in the first quarter of 2018 are presented under the new Revenue Standard, while prior period amounts are not adjusted. The During the first quarter of fiscal 2018, we adopted the Revenue Standard using the modified retrospective adoption method. Results impact of adopting the new Revenue Standard was not material to our Consolidated Statement of Earnings for the year ended February 2, beginning in the first quarter of 2018 are presented under the new Revenue Standard, while prior period amounts are not adjusted. The 2019. The impact of adoption on our Consolidated Balance Sheet as of February 2, 2019 was as follows: impact of adopting the new Revenue Standard was not material to our Consolidated Statement of Earnings for the year ended February 2, 2019. The impact of adoption on our Consolidated Balance Sheet as of February 2, 2019 was as follows: February 2, 2019 Assets Assets Merchandise inventories Merchandise inventories Prepaid expenses and other Prepaid expenses and other Other assets Other assets Liabilities and Shareholders’ Equity Liabilities and Shareholders’ Equity Other current liabilities Other current liabilities Other liabilities Other liabilities Accumulated deficit As Reported As Reported February 2, 2019 Revenue Standard Adjustment Revenue Standard Adjustment Excluding Impact of Revenue Standard Excluding Impact of Revenue Standard $1,978 $1,978 291 291 342 342 1,324 1,324 498 498 (2,138) $40 $40 (128) (128) 75 75 (53) (53) 99 99 (59) $2,018 $2,018 163 163 417 417 1,271 1,271 597 597 (2,197) Accumulated deficit Contract Liabilities Under the new Revenue Standard, contract liabilities represent our obligation to transfer goods or services to customers and include deferred Contract Liabilities revenue for The Nordy Club (including points and Notes) and gift cards. Our contract liabilities are classified as current on the Consolidated Under the new Revenue Standard, contract liabilities represent our obligation to transfer goods or services to customers and include deferred Balance Sheet and are as follows: revenue for The Nordy Club (including points and Notes) and gift cards. Our contract liabilities are classified as current on the Consolidated Balance Sheet and are as follows: (2,138) (2,197) (59) Contract Liabilities Opening balance as of February 4, 2018 Opening balance as of February 4, 2018 Ending balance as of February 2, 2019 Ending balance as of February 2, 2019 The amount of revenue recognized from our beginning contract liability balance was $307 for the year ended February 2, 2019. The amount of revenue recognized from our beginning contract liability balance was $307 for the year ended February 2, 2019. Disaggregation of Revenue The following table summarizes our disaggregated net sales: Disaggregation of Revenue The following table summarizes our disaggregated net sales: Fiscal year 2018 2017 Fiscal year Net sales by business1,2: Net sales by business1,2: Full-Price Full-Price Off-Price Off-Price Other Other Total net sales 2018 10,299 10,299 5,181 5,181 — — $15,480 2017 10,452 10,452 4,956 4,956 (271) (271) $15,137 Contract Liabilities $498 $498 548 548 2016 2016 10,259 10,259 4,509 4,509 (270) (270) $14,498 Total net sales Digital sales as % of net sales3 Digital sales as % of net sales3 24% 1 We present our sales in the way that management views our results internally, including presenting 2018 under the new Revenue Standard while prior period amounts are not adjusted and allocating our sales return allowance and loyalty related adjustments to Full-Price and Off-Price. For 2017 and 2016, Other primarily included unallocated sales 1 We present our sales in the way that management views our results internally, including presenting 2018 under the new Revenue Standard while prior period amounts are not return, in-transit and loyalty related adjustments necessary to reconcile sales by business to total net sales. If we applied the sales return allowance allocation and the loyalty adjusted and allocating our sales return allowance and loyalty related adjustments to Full-Price and Off-Price. For 2017 and 2016, Other primarily included unallocated sales related adjustments to 2017 and 2016, Full-Price net sales would decrease $211 and $214, Off-Price net sales would decrease $60 and $56 and Other net sales would return, in-transit and loyalty related adjustments necessary to reconcile sales by business to total net sales. If we applied the sales return allowance allocation and the loyalty increase $271 and $270. related adjustments to 2017 and 2016, Full-Price net sales would decrease $211 and $214, Off-Price net sales would decrease $60 and $56 and Other net sales would increase $271 and $270. 2 For definitions of Full-Price and Off-Price, see Note 16: Segment Reporting. 3 Digital sales are online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store 2 For definitions of Full-Price and Off-Price, see Note 16: Segment Reporting. 3 Digital sales are online sales and digitally assisted store sales which include Buy Online, Pick Up in Store (“BOPUS”), Ship to Store, Reserve Online, Try in Store (Store Reserve) and Style Board, a digital selling tool. $15,137 27% $15,480 30% $14,498 24% 27% 30% 46 46 Nordstrom, Inc. and subsidiaries 47 Nordstrom, Inc. and subsidiaries 47 Reserve) and Style Board, a digital selling tool. Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) The following table summarizes the percent of net sales by merchandise category: The following table summarizes the percent of net sales by merchandise category: Fiscal year Women’s Apparel Fiscal year Shoes Women’s Apparel Men’s Apparel Shoes Women’s Accessories Men’s Apparel Beauty Women’s Accessories Kids’ Apparel Beauty Other Kids’ Apparel Total net sales Other 2018 32% 2018 24% 32% 16% 24% 11% 16% 11% 11% 4% 11% 2% 4% 100% 2% 2017 32% 2017 23% 32% 16% 23% 11% 16% 11% 11% 4% 11% 3% 4% 100% 3% 2016 32% 2016 23% 32% 17% 23% 11% 17% 11% 11% 3% 11% 3% 3% 100% 3% 100% 100% 100% Total net sales NOTE 3: CREDIT CARD RECEIVABLE TRANSACTION In October 2015, we completed the sale of a substantial majority of our U.S. Visa and private label credit card portfolio to TD. In November NOTE 3: CREDIT CARD RECEIVABLE TRANSACTION 2017, we sold the remaining balances, which consisted of employee credit card receivables for the U.S. Visa and Nordstrom private label In October 2015, we completed the sale of a substantial majority of our U.S. Visa and private label credit card portfolio to TD. In November credit cards to TD, for an amount equal to the gross value of the outstanding receivables. Additionally, we entered into an amended long-term 2017, we sold the remaining balances, which consisted of employee credit card receivables for the U.S. Visa and Nordstrom private label program agreement whereby TD is the exclusive issuer of our consumer credit cards and we perform account servicing functions. At close of credit cards to TD, for an amount equal to the gross value of the outstanding receivables. Additionally, we entered into an amended long-term the November 2017 transaction, we received $55 in cash consideration reflecting the par value of the employee receivables sold. program agreement whereby TD is the exclusive issuer of our consumer credit cards and we perform account servicing functions. At close of the November 2017 transaction, we received $55 in cash consideration reflecting the par value of the employee receivables sold. Pursuant to the agreement, we are obligated to offer and administer a loyalty program and perform other account servicing functions. In return, we receive a portion of the ongoing credit card revenue, net of credit losses, from both the sold and newly generated credit card Pursuant to the agreement, we are obligated to offer and administer a loyalty program and perform other account servicing functions. In receivables. return, we receive a portion of the ongoing credit card revenue, net of credit losses, from both the sold and newly generated credit card receivables. In October 2015, we recorded certain assets and liabilities associated with the arrangement. The beneficial interest asset is amortized over approximately four years based primarily on the payment rate of the associated receivables. We record this asset amortization in credit card In October 2015, we recorded certain assets and liabilities associated with the arrangement. The beneficial interest asset is amortized over revenues, net in our Consolidated Statements of Earnings. The deferred revenue and investment in contract asset were being recognized/ approximately four years based primarily on the payment rate of the associated receivables. We record this asset amortization in credit card amortized over seven years on a straight-line basis, following the delivery of the contract obligations and expected life of the agreement. revenues, net in our Consolidated Statements of Earnings. The deferred revenue and investment in contract asset were being recognized/ Upon adoption of the new Revenue Standard, the remaining unamortized balances of the deferred revenue and investment in contract asset amortized over seven years on a straight-line basis, following the delivery of the contract obligations and expected life of the agreement. were eliminated as a part of a cumulative effect adjustment (see Note 1: Nature of Operations and Summary of Significant Accounting Upon adoption of the new Revenue Standard, the remaining unamortized balances of the deferred revenue and investment in contract asset Policies). were eliminated as a part of a cumulative effect adjustment (see Note 1: Nature of Operations and Summary of Significant Accounting Policies). Cash Flows Presentation Nordstrom private label credit and debit cards can be used at a majority of our U.S. retail businesses, while Nordstrom Visa credit cards also Cash Flows Presentation may be used for purchases outside of Nordstrom. Prior to the completion of the credit card receivable transactions in October 2015 and Nordstrom private label credit and debit cards can be used at a majority of our U.S. retail businesses, while Nordstrom Visa credit cards also November 2017, cash flows from the use of both the private label and Nordstrom Visa credit cards for sales originating at our stores and our may be used for purchases outside of Nordstrom. Prior to the completion of the credit card receivable transactions in October 2015 and digital channels were treated as an operating activity within the Consolidated Statements of Cash Flows, as they related to sales at November 2017, cash flows from the use of both the private label and Nordstrom Visa credit cards for sales originating at our stores and our Nordstrom. Additionally, cash flows arising from the use of Nordstrom Visa credit cards outside of our stores were treated as an investing digital channels were treated as an operating activity within the Consolidated Statements of Cash Flows, as they related to sales at activity within the Consolidated Statements of Cash Flows, as they represented loans made to our customers for purchases at third parties. Nordstrom. Additionally, cash flows arising from the use of Nordstrom Visa credit cards outside of our stores were treated as an investing activity within the Consolidated Statements of Cash Flows, as they represented loans made to our customers for purchases at third parties. Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 4: LAND, PROPERTY AND EQUIPMENT Land, property and equipment consist of the following: NOTE 4: LAND, PROPERTY AND EQUIPMENT Land, property and equipment consist of the following: Land and land improvements Land and land improvements Buildings and building improvements Buildings and building improvements Leasehold improvements Leasehold improvements Store fixtures and equipment Store fixtures and equipment Capitalized software Capitalized software Construction in progress Construction in progress Land, property and equipment Land, property and equipment Less: accumulated depreciation and amortization Less: accumulated depreciation and amortization Land, property and equipment, net Land, property and equipment, net NOTE 5: SELF-INSURANCE Our self-insurance reserves are summarized as follows: NOTE 5: SELF-INSURANCE Our self-insurance reserves are summarized as follows: Workers’ compensation Workers’ compensation Employee health and welfare Employee health and welfare Other liability Other liability Total self-insurance reserve Total self-insurance reserve February 2, 2019 February 3, 2018 February 2, 2019 $111 February 3, 2018 $111 $111 1,240 1,240 3,152 3,152 3,832 3,832 1,492 1,492 741 10,568 741 10,568 (6,647) (6,647) $3,921 $3,921 $77 25 25 15 $117 15 $117 $111 1,246 1,246 3,099 3,099 3,724 3,724 1,280 1,280 584 10,044 584 10,044 (6,105) (6,105) $3,939 $3,939 $71 26 26 18 $115 18 $115 February 2, 2019 February 3, 2018 February 2, 2019 $77 February 3, 2018 $71 The total cost of property and equipment held under capital lease obligations was $26 at the end of 2018 and 2017, with related accumulated amortization of $26 and $25 in 2018 and 2017. Depreciation and amortization expense was $661, $655 and $631 in 2018, 2017 and 2016. The total cost of property and equipment held under capital lease obligations was $26 at the end of 2018 and 2017, with related accumulated amortization of $26 and $25 in 2018 and 2017. Depreciation and amortization expense was $661, $655 and $631 in 2018, 2017 and 2016. Our workers’ compensation policies have a retention per claim of $1 or less and no policy limits. Our workers’ compensation policies have a retention per claim of $1 or less and no policy limits. We are self-insured for the majority of our employee health and welfare coverage and we do not use stop-loss coverage. Participants contribute to the cost of their coverage through premiums and out-of-pocket expenses for deductibles, co-pays and co-insurance. We are self-insured for the majority of our employee health and welfare coverage and we do not use stop-loss coverage. Participants contribute to the cost of their coverage through premiums and out-of-pocket expenses for deductibles, co-pays and co-insurance. Our liability policies, encompassing an employment practices liability, with a policy limit up to $30, and a commercial general liability, with a policy limit up to $151, have a retention per claim of $3 or less. Our liability policies, encompassing an employment practices liability, with a policy limit up to $30, and a commercial general liability, with a policy limit up to $151, have a retention per claim of $3 or less. NOTE 6: 401(K) PLAN We provide a 401(k) plan for our employees that allows for employee elective contributions and discretionary Company contributions. NOTE 6: 401(K) PLAN Employee elective contributions are funded through voluntary payroll deductions. Our discretionary Company contribution is funded in an We provide a 401(k) plan for our employees that allows for employee elective contributions and discretionary Company contributions. amount determined by our Board of Directors each year. Total expenses related to Company contributions of $102, $110 and $92 in 2018, Employee elective contributions are funded through voluntary payroll deductions. Our discretionary Company contribution is funded in an 2017 and 2016 were included in both buying and occupancy costs and selling, general and administrative expenses on our Consolidated amount determined by our Board of Directors each year. Total expenses related to Company contributions of $102, $110 and $92 in 2018, Statements of Earnings. The $110 in 2017 included $94 of matching contributions and $16 for a one-time discretionary profit-sharing 2017 and 2016 were included in both buying and occupancy costs and selling, general and administrative expenses on our Consolidated Statements of Earnings. The $110 in 2017 included $94 of matching contributions and $16 for a one-time discretionary profit-sharing contribution. contribution. 48 48 Nordstrom, Inc. and subsidiaries 49 Nordstrom, Inc. and subsidiaries 49 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) The following table summarizes the percent of net sales by merchandise category: The following table summarizes the percent of net sales by merchandise category: Fiscal year Women’s Apparel Fiscal year Shoes Women’s Apparel Men’s Apparel Shoes Women’s Accessories Men’s Apparel Beauty Women’s Accessories Kids’ Apparel Beauty Other Kids’ Apparel Total net sales Other Total net sales 2018 32% 2018 24% 32% 16% 24% 11% 16% 11% 11% 11% 4% 2% 4% 100% 2% 100% 2017 32% 2017 23% 32% 16% 23% 11% 16% 11% 11% 11% 4% 3% 4% 100% 3% 100% 2016 32% 2016 23% 32% 17% 23% 11% 17% 11% 11% 11% 3% 3% 3% 100% 3% 100% NOTE 3: CREDIT CARD RECEIVABLE TRANSACTION In October 2015, we completed the sale of a substantial majority of our U.S. Visa and private label credit card portfolio to TD. In November NOTE 3: CREDIT CARD RECEIVABLE TRANSACTION 2017, we sold the remaining balances, which consisted of employee credit card receivables for the U.S. Visa and Nordstrom private label In October 2015, we completed the sale of a substantial majority of our U.S. Visa and private label credit card portfolio to TD. In November credit cards to TD, for an amount equal to the gross value of the outstanding receivables. Additionally, we entered into an amended long-term 2017, we sold the remaining balances, which consisted of employee credit card receivables for the U.S. Visa and Nordstrom private label program agreement whereby TD is the exclusive issuer of our consumer credit cards and we perform account servicing functions. At close of credit cards to TD, for an amount equal to the gross value of the outstanding receivables. Additionally, we entered into an amended long-term the November 2017 transaction, we received $55 in cash consideration reflecting the par value of the employee receivables sold. program agreement whereby TD is the exclusive issuer of our consumer credit cards and we perform account servicing functions. At close of the November 2017 transaction, we received $55 in cash consideration reflecting the par value of the employee receivables sold. Pursuant to the agreement, we are obligated to offer and administer a loyalty program and perform other account servicing functions. In return, we receive a portion of the ongoing credit card revenue, net of credit losses, from both the sold and newly generated credit card Pursuant to the agreement, we are obligated to offer and administer a loyalty program and perform other account servicing functions. In return, we receive a portion of the ongoing credit card revenue, net of credit losses, from both the sold and newly generated credit card In October 2015, we recorded certain assets and liabilities associated with the arrangement. The beneficial interest asset is amortized over approximately four years based primarily on the payment rate of the associated receivables. We record this asset amortization in credit card In October 2015, we recorded certain assets and liabilities associated with the arrangement. The beneficial interest asset is amortized over revenues, net in our Consolidated Statements of Earnings. The deferred revenue and investment in contract asset were being recognized/ approximately four years based primarily on the payment rate of the associated receivables. We record this asset amortization in credit card amortized over seven years on a straight-line basis, following the delivery of the contract obligations and expected life of the agreement. revenues, net in our Consolidated Statements of Earnings. The deferred revenue and investment in contract asset were being recognized/ Upon adoption of the new Revenue Standard, the remaining unamortized balances of the deferred revenue and investment in contract asset amortized over seven years on a straight-line basis, following the delivery of the contract obligations and expected life of the agreement. were eliminated as a part of a cumulative effect adjustment (see Note 1: Nature of Operations and Summary of Significant Accounting Upon adoption of the new Revenue Standard, the remaining unamortized balances of the deferred revenue and investment in contract asset were eliminated as a part of a cumulative effect adjustment (see Note 1: Nature of Operations and Summary of Significant Accounting receivables. receivables. Policies). Policies). Cash Flows Presentation Nordstrom private label credit and debit cards can be used at a majority of our U.S. retail businesses, while Nordstrom Visa credit cards also Cash Flows Presentation may be used for purchases outside of Nordstrom. Prior to the completion of the credit card receivable transactions in October 2015 and Nordstrom private label credit and debit cards can be used at a majority of our U.S. retail businesses, while Nordstrom Visa credit cards also November 2017, cash flows from the use of both the private label and Nordstrom Visa credit cards for sales originating at our stores and our may be used for purchases outside of Nordstrom. Prior to the completion of the credit card receivable transactions in October 2015 and digital channels were treated as an operating activity within the Consolidated Statements of Cash Flows, as they related to sales at November 2017, cash flows from the use of both the private label and Nordstrom Visa credit cards for sales originating at our stores and our Nordstrom. Additionally, cash flows arising from the use of Nordstrom Visa credit cards outside of our stores were treated as an investing digital channels were treated as an operating activity within the Consolidated Statements of Cash Flows, as they related to sales at activity within the Consolidated Statements of Cash Flows, as they represented loans made to our customers for purchases at third parties. Nordstrom. Additionally, cash flows arising from the use of Nordstrom Visa credit cards outside of our stores were treated as an investing activity within the Consolidated Statements of Cash Flows, as they represented loans made to our customers for purchases at third parties. Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 4: LAND, PROPERTY AND EQUIPMENT Land, property and equipment consist of the following: NOTE 4: LAND, PROPERTY AND EQUIPMENT Land, property and equipment consist of the following: Land and land improvements Land and land improvements Buildings and building improvements Buildings and building improvements Leasehold improvements Leasehold improvements Store fixtures and equipment Store fixtures and equipment Capitalized software Capitalized software Construction in progress Construction in progress Land, property and equipment Land, property and equipment Less: accumulated depreciation and amortization Less: accumulated depreciation and amortization Land, property and equipment, net February 2, 2019 February 3, 2018 February 2, 2019 $111 February 3, 2018 $111 $111 1,240 1,240 3,152 3,152 3,832 3,832 1,492 1,492 741 741 10,568 (6,647) 10,568 (6,647) $3,921 $111 1,246 1,246 3,099 3,099 3,724 3,724 1,280 1,280 584 584 10,044 10,044 (6,105) (6,105) $3,939 Land, property and equipment, net The total cost of property and equipment held under capital lease obligations was $26 at the end of 2018 and 2017, with related accumulated amortization of $26 and $25 in 2018 and 2017. Depreciation and amortization expense was $661, $655 and $631 in 2018, 2017 and 2016. The total cost of property and equipment held under capital lease obligations was $26 at the end of 2018 and 2017, with related accumulated amortization of $26 and $25 in 2018 and 2017. Depreciation and amortization expense was $661, $655 and $631 in 2018, 2017 and 2016. NOTE 5: SELF-INSURANCE Our self-insurance reserves are summarized as follows: NOTE 5: SELF-INSURANCE Our self-insurance reserves are summarized as follows: $3,921 $3,939 February 2, 2019 February 3, 2018 Workers’ compensation Workers’ compensation Employee health and welfare Employee health and welfare Other liability Other liability Total self-insurance reserve February 2, 2019 $77 February 3, 2018 $71 $77 25 25 15 15 $117 $71 26 26 18 18 $115 $115 $117 Total self-insurance reserve Our workers’ compensation policies have a retention per claim of $1 or less and no policy limits. Our workers’ compensation policies have a retention per claim of $1 or less and no policy limits. We are self-insured for the majority of our employee health and welfare coverage and we do not use stop-loss coverage. Participants contribute to the cost of their coverage through premiums and out-of-pocket expenses for deductibles, co-pays and co-insurance. We are self-insured for the majority of our employee health and welfare coverage and we do not use stop-loss coverage. Participants contribute to the cost of their coverage through premiums and out-of-pocket expenses for deductibles, co-pays and co-insurance. Our liability policies, encompassing an employment practices liability, with a policy limit up to $30, and a commercial general liability, with a policy limit up to $151, have a retention per claim of $3 or less. Our liability policies, encompassing an employment practices liability, with a policy limit up to $30, and a commercial general liability, with a policy limit up to $151, have a retention per claim of $3 or less. NOTE 6: 401(K) PLAN We provide a 401(k) plan for our employees that allows for employee elective contributions and discretionary Company contributions. NOTE 6: 401(K) PLAN Employee elective contributions are funded through voluntary payroll deductions. Our discretionary Company contribution is funded in an We provide a 401(k) plan for our employees that allows for employee elective contributions and discretionary Company contributions. amount determined by our Board of Directors each year. Total expenses related to Company contributions of $102, $110 and $92 in 2018, Employee elective contributions are funded through voluntary payroll deductions. Our discretionary Company contribution is funded in an 2017 and 2016 were included in both buying and occupancy costs and selling, general and administrative expenses on our Consolidated amount determined by our Board of Directors each year. Total expenses related to Company contributions of $102, $110 and $92 in 2018, Statements of Earnings. The $110 in 2017 included $94 of matching contributions and $16 for a one-time discretionary profit-sharing 2017 and 2016 were included in both buying and occupancy costs and selling, general and administrative expenses on our Consolidated contribution. Statements of Earnings. The $110 in 2017 included $94 of matching contributions and $16 for a one-time discretionary profit-sharing contribution. 48 48 Nordstrom, Inc. and subsidiaries 49 Nordstrom, Inc. and subsidiaries 49 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 7: POSTRETIREMENT BENEFITS During the fourth quarter of fiscal 2018, we early adopted ASU No. 2018-14, Compensation — Retirement Benefits — Defined Benefit Plans NOTE 7: POSTRETIREMENT BENEFITS — General: Disclosure Framework — Changes to the Disclosure Requirements for Defined Benefit Plans. This ASU removes disclosures that During the fourth quarter of fiscal 2018, we early adopted ASU No. 2018-14, Compensation — Retirement Benefits — Defined Benefit Plans are no longer considered cost beneficial, clarifies the specific requirements of disclosures and adds disclosure requirements. — General: Disclosure Framework — Changes to the Disclosure Requirements for Defined Benefit Plans. This ASU removes disclosures that are no longer considered cost beneficial, clarifies the specific requirements of disclosures and adds disclosure requirements. We have an unfunded defined benefit Supplemental Executive Retirement Plan (“SERP”), which provides retirement benefits to certain officers and select employees. The SERP has different benefit levels depending on the participant’s role in the Company. At the end of 2018, We have an unfunded defined benefit Supplemental Executive Retirement Plan (“SERP”), which provides retirement benefits to certain we had 57 participants in the plan, including 13 officers and select employees eligible for SERP benefits, 42 retirees and two beneficiaries. officers and select employees. The SERP has different benefit levels depending on the participant’s role in the Company. At the end of 2018, This plan is non-qualified and does not have a minimum funding requirement. we had 57 participants in the plan, including 13 officers and select employees eligible for SERP benefits, 42 retirees and two beneficiaries. This plan is non-qualified and does not have a minimum funding requirement. Benefit Obligations and Funded Status Our benefit obligation and funded status is as follows: Benefit Obligations and Funded Status Our benefit obligation and funded status is as follows: February 2, 2019 February 3, 2018 Change in benefit obligation: Change in benefit obligation: Benefit obligation at beginning of year Benefit obligation at beginning of year Participant service cost Interest cost Participant service cost Benefits paid Interest cost Benefits paid Actuarial (gain) loss Benefit obligation at end of year Actuarial (gain) loss Change in plan assets: Benefit obligation at end of year Fair value of plan assets at beginning of year Change in plan assets: Fair value of plan assets at beginning of year Employer contribution Benefits paid Employer contribution Fair value of plan assets at end of year Benefits paid Underfunded status at end of year Fair value of plan assets at end of year February 2, 2019 $200 February 3, 2018 $188 2 $200 7 2 (9) 7 (9) (10) 190 (10) 190 — 9 — (9) 9 — (9) ($190) — 3 $188 7 3 (8) 7 (8) 10 200 10 200 — 8 — (8) 8 — (8) ($200) — Underfunded status at end of year ($200) The accumulated benefit obligation, which is the present value of benefits, assuming no future compensation changes, was $188 and $197 at the end of 2018 and 2017. The accumulated benefit obligation, which is the present value of benefits, assuming no future compensation changes, was $188 and $197 at the end of 2018 and 2017. Amounts recognized as liabilities in the Consolidated Balance Sheets consist of the following: Amounts recognized as liabilities in the Consolidated Balance Sheets consist of the following: ($190) February 2, 2019 February 3, 2018 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Amounts not yet reflected in SERP expense and included in accumulated other comprehensive loss (pre-tax) consist of the following: Amounts not yet reflected in SERP expense and included in accumulated other comprehensive loss (pre-tax) consist of the following: February 2, 2019 February 3, 2018 February 2, 2019 ($30) February 3, 2018 ($46) Weighted-average assumptions used to determine our benefit obligation and SERP expense are as follows: Assumptions Weighted-average assumptions used to determine our benefit obligation and SERP expense are as follows: ($30) 1 ($29) 1 ($29) 2017 2017 3.95% 3.95% 3.00% 3.00% 4.31% 4.31% 3.00% 3.00% 2018 2018 4.27% 4.27% 2.50% 2.50% 3.95% 3.95% 3.00% 3.00% As of February 2, 2019, the expected future benefit payments based upon the assumptions described above and including benefits Future Benefit Payments and Contributions attributable to estimated future employee service are as follows: As of February 2, 2019, the expected future benefit payments based upon the assumptions described above and including benefits attributable to estimated future employee service are as follows: Prior service credit Total accumulated other comprehensive loss Total accumulated other comprehensive loss Accumulated loss Accumulated loss Prior service credit Assumptions Fiscal year Fiscal year Assumptions used to determine benefit obligation: Assumptions used to determine benefit obligation: Discount rate Discount rate Rate of compensation increase Assumptions used to determine SERP expense: Rate of compensation increase Assumptions used to determine SERP expense: Discount rate Discount rate Rate of compensation increase Rate of compensation increase Future Benefit Payments and Contributions Fiscal year Fiscal year 2019 2019 2020 2020 2021 2021 2022 2022 2023 2023 2024 – 2028 2024 – 2028 ($46) 2 ($44) 2 ($44) 2016 2016 4.31% 4.31% 3.00% 3.00% 4.55% 4.55% 3.00% 3.00% $10 $10 11 11 11 11 11 11 12 12 61 61 Accrued salaries, wages and related benefits Other liabilities (noncurrent) Accrued salaries, wages and related benefits Net amount recognized Other liabilities (noncurrent) Net amount recognized Components of SERP Expense The components of SERP expense recognized in the Consolidated Statements of Earnings are as follows: Components of SERP Expense The components of SERP expense recognized in the Consolidated Statements of Earnings are as follows: Fiscal year 2018 $10 February 2, 2019 180 $10 $190 180 Participant service cost Fiscal year Interest cost Participant service cost Amortization of net loss and other Interest cost Total SERP expense Amortization of net loss and other Total SERP expense $2 2018 7 $2 5 7 $14 5 $14 $9 February 3, 2018 191 $9 $200 191 $200 2016 $3 2016 7 $3 3 7 $13 3 $13 $190 2017 $3 2017 7 $3 3 7 $13 3 $13 50 50 Nordstrom, Inc. and subsidiaries 51 Nordstrom, Inc. and subsidiaries 51 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 7: POSTRETIREMENT BENEFITS During the fourth quarter of fiscal 2018, we early adopted ASU No. 2018-14, Compensation — Retirement Benefits — Defined Benefit Plans NOTE 7: POSTRETIREMENT BENEFITS — General: Disclosure Framework — Changes to the Disclosure Requirements for Defined Benefit Plans. This ASU removes disclosures that During the fourth quarter of fiscal 2018, we early adopted ASU No. 2018-14, Compensation — Retirement Benefits — Defined Benefit Plans are no longer considered cost beneficial, clarifies the specific requirements of disclosures and adds disclosure requirements. — General: Disclosure Framework — Changes to the Disclosure Requirements for Defined Benefit Plans. This ASU removes disclosures that are no longer considered cost beneficial, clarifies the specific requirements of disclosures and adds disclosure requirements. We have an unfunded defined benefit Supplemental Executive Retirement Plan (“SERP”), which provides retirement benefits to certain officers and select employees. The SERP has different benefit levels depending on the participant’s role in the Company. At the end of 2018, We have an unfunded defined benefit Supplemental Executive Retirement Plan (“SERP”), which provides retirement benefits to certain we had 57 participants in the plan, including 13 officers and select employees eligible for SERP benefits, 42 retirees and two beneficiaries. officers and select employees. The SERP has different benefit levels depending on the participant’s role in the Company. At the end of 2018, This plan is non-qualified and does not have a minimum funding requirement. we had 57 participants in the plan, including 13 officers and select employees eligible for SERP benefits, 42 retirees and two beneficiaries. This plan is non-qualified and does not have a minimum funding requirement. Benefit Obligations and Funded Status Our benefit obligation and funded status is as follows: Benefit Obligations and Funded Status Our benefit obligation and funded status is as follows: February 2, 2019 February 3, 2018 February 2, 2019 February 3, 2018 $200 $200 2 7 2 (9) 7 (10) (9) 190 (10) 190 — 9 — (9) 9 — (9) ($190) — ($190) 180 $10 $190 180 $190 2017 2017 $3 $3 7 3 7 $13 3 $13 $188 $188 3 7 3 (8) 7 (8) 10 200 10 200 — 8 — (8) 8 — (8) ($200) — ($200) 191 $9 $200 191 $200 2016 2016 $3 $3 7 3 7 $13 3 $13 The accumulated benefit obligation, which is the present value of benefits, assuming no future compensation changes, was $188 and $197 at the end of 2018 and 2017. The accumulated benefit obligation, which is the present value of benefits, assuming no future compensation changes, was $188 and $197 at the end of 2018 and 2017. Amounts recognized as liabilities in the Consolidated Balance Sheets consist of the following: Amounts recognized as liabilities in the Consolidated Balance Sheets consist of the following: February 2, 2019 February 3, 2018 February 2, 2019 $10 February 3, 2018 $9 The components of SERP expense recognized in the Consolidated Statements of Earnings are as follows: Components of SERP Expense The components of SERP expense recognized in the Consolidated Statements of Earnings are as follows: 2018 2018 $2 $2 7 5 7 $14 5 $14 Change in benefit obligation: Change in benefit obligation: Benefit obligation at beginning of year Benefit obligation at beginning of year Participant service cost Interest cost Participant service cost Benefits paid Interest cost Benefits paid Actuarial (gain) loss Benefit obligation at end of year Actuarial (gain) loss Change in plan assets: Benefit obligation at end of year Change in plan assets: Fair value of plan assets at beginning of year Fair value of plan assets at beginning of year Employer contribution Benefits paid Employer contribution Fair value of plan assets at end of year Benefits paid Underfunded status at end of year Fair value of plan assets at end of year Underfunded status at end of year Accrued salaries, wages and related benefits Other liabilities (noncurrent) Accrued salaries, wages and related benefits Net amount recognized Other liabilities (noncurrent) Net amount recognized Components of SERP Expense Fiscal year Participant service cost Fiscal year Interest cost Participant service cost Amortization of net loss and other Interest cost Total SERP expense Amortization of net loss and other Total SERP expense 50 50 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Amounts not yet reflected in SERP expense and included in accumulated other comprehensive loss (pre-tax) consist of the following: Amounts not yet reflected in SERP expense and included in accumulated other comprehensive loss (pre-tax) consist of the following: February 2, 2019 February 3, 2018 February 2, 2019 ($30) February 3, 2018 ($46) Accumulated loss Accumulated loss Prior service credit Prior service credit Total accumulated other comprehensive loss ($30) 1 1 ($29) ($29) 2017 2017 3.95% 3.95% 3.00% 3.00% 4.31% 4.31% 3.00% 3.00% Total accumulated other comprehensive loss Assumptions Weighted-average assumptions used to determine our benefit obligation and SERP expense are as follows: Assumptions Weighted-average assumptions used to determine our benefit obligation and SERP expense are as follows: Fiscal year 2018 Fiscal year Assumptions used to determine benefit obligation: Assumptions used to determine benefit obligation: Discount rate Discount rate Rate of compensation increase Assumptions used to determine SERP expense: Rate of compensation increase Assumptions used to determine SERP expense: Discount rate Discount rate Rate of compensation increase Rate of compensation increase 2018 4.27% 4.27% 2.50% 2.50% 3.95% 3.95% 3.00% 3.00% Future Benefit Payments and Contributions As of February 2, 2019, the expected future benefit payments based upon the assumptions described above and including benefits Future Benefit Payments and Contributions attributable to estimated future employee service are as follows: As of February 2, 2019, the expected future benefit payments based upon the assumptions described above and including benefits attributable to estimated future employee service are as follows: Fiscal year Fiscal year 2019 2019 2020 2020 2021 2021 2022 2022 2023 2023 2024 – 2028 2024 – 2028 ($46) 2 2 ($44) ($44) 2016 2016 4.31% 4.31% 3.00% 3.00% 4.55% 4.55% 3.00% 3.00% $10 $10 11 11 11 11 11 11 12 12 61 61 Nordstrom, Inc. and subsidiaries 51 Nordstrom, Inc. and subsidiaries 51 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 8: DEBT AND CREDIT FACILITIES NOTE 8: DEBT AND CREDIT FACILITIES Debt A summary of our long-term debt, including capital leases, is as follows: Debt A summary of our long-term debt, including capital leases, is as follows: Secured Mortgage payable, 7.68%, due April 2020 Secured Other Mortgage payable, 7.68%, due April 2020 Total secured debt Other Unsecured Total secured debt Unsecured Net of unamortized discount: Net of unamortized discount: Senior notes, 4.75%, due May 2020 Senior notes, 4.00%, due October 2021 Senior notes, 4.75%, due May 2020 Senior notes, 4.00%, due March 2027 Senior notes, 4.00%, due October 2021 Senior debentures, 6.95%, due March 2028 Senior notes, 4.00%, due March 2027 Senior notes, 7.00%, due January 2038 Senior debentures, 6.95%, due March 2028 Senior notes, 5.00%, due January 2044 Senior notes, 7.00%, due January 2038 Other1 Senior notes, 5.00%, due January 2044 Total unsecured debt Other1 Total unsecured debt Total long-term debt February 2, 2019 February 3, 2018 February 2, 2019 $10 February 3, 2018 $17 — $10 10 — 10 500 500 500 349 500 300 349 146 300 895 146 (15) 895 2,675 (15) 2,675 2,685 1 $17 18 1 18 500 500 500 349 500 300 349 146 300 892 146 32 892 2,719 32 2,719 2,737 (56) Less: current portion Total long-term debt 2,737 $2,681 Total due beyond one year (56) Less: current portion 1 Other unsecured debt includes deferred bond issue costs as of February 2, 2019. As of February 3, 2018, Other included our Puerto Rico unsecured borrowing facility partially Total due beyond one year $2,681 offset by deferred bond issue costs. 1 Other unsecured debt includes deferred bond issue costs as of February 2, 2019. As of February 3, 2018, Other included our Puerto Rico unsecured borrowing facility partially (8) 2,685 $2,677 (8) $2,677 offset by deferred bond issue costs. Our mortgage payable is secured by an office building that had a net book value of $53 at the end of 2018. Our mortgage payable is secured by an office building that had a net book value of $53 at the end of 2018. Required principal payments on long-term debt, excluding capital lease obligations, are as follows: Required principal payments on long-term debt, excluding capital lease obligations, are as follows: Fiscal year 2019 Fiscal year 2020 2019 2021 2020 2022 2021 2023 2022 Thereafter 2023 $8 502 $8 500 502 — 500 — — 1,764 — Thereafter During the first quarter of 2017, we issued $350 aggregate principal amount of 4.00% senior unsecured notes due March 2027 and $300 aggregate principal amount of 5.00% senior unsecured notes due January 2044. With the proceeds of these new notes, we retired our $650 During the first quarter of 2017, we issued $350 aggregate principal amount of 4.00% senior unsecured notes due March 2027 and $300 senior unsecured notes that were due January 2018. We incurred $18 of net interest expense related to the refinancing, which included the aggregate principal amount of 5.00% senior unsecured notes due January 2044. With the proceeds of these new notes, we retired our $650 write-off of unamortized balances associated with the debt discount, issue costs and fair value hedge adjustment resulting from the sale of senior unsecured notes that were due January 2018. We incurred $18 of net interest expense related to the refinancing, which included the our interest rate swap agreements in 2012. It also included a one-time payment of $24 to 2018 Senior Note holders under a make-whole write-off of unamortized balances associated with the debt discount, issue costs and fair value hedge adjustment resulting from the sale of provision, which represents the net present value of the expected coupon payments had the notes been outstanding through the original our interest rate swap agreements in 2012. It also included a one-time payment of $24 to 2018 Senior Note holders under a make-whole maturity date. provision, which represents the net present value of the expected coupon payments had the notes been outstanding through the original maturity date. 1,764 52 52 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Interest Expense The components of interest expense, net are as follows: Interest Expense The components of interest expense, net are as follows: Fiscal year Fiscal year Interest on long-term debt and short-term borrowings Interest on long-term debt and short-term borrowings Less: Less: Interest income Interest income Capitalized interest Interest expense, net Capitalized interest Interest expense, net Credit Facilities 2018 2018 $146 $146 (15) (15) (27) $104 (27) $104 2017 2017 $168 $168 (5) (27) (5) $136 (27) $136 2016 2016 $147 $147 (1) (25) (1) $121 (25) $121 covenant. covenant. As of February 2, 2019, we had total short-term borrowing capacity of $800. In September 2018, we renewed our existing $800 senior Credit Facilities unsecured revolving credit facility (“revolver”), extending the expiration from April 2020 to September 2023. Our revolver contains customary As of February 2, 2019, we had total short-term borrowing capacity of $800. In September 2018, we renewed our existing $800 senior representations, warranties, covenants and terms, which are substantially similar to our 2015 revolver. Under the terms of our revolver, we unsecured revolving credit facility (“revolver”), extending the expiration from April 2020 to September 2023. Our revolver contains customary pay a variable rate of interest and a commitment fee based on our debt rating. The revolver is available for working capital, capital representations, warranties, covenants and terms, which are substantially similar to our 2015 revolver. Under the terms of our revolver, we expenditures and general corporate purposes. Provided that we obtain written consent from our lenders, we have the option to increase the pay a variable rate of interest and a commitment fee based on our debt rating. The revolver is available for working capital, capital revolving commitment by up to $200, to a total of $1,000, and two options to extend the revolving commitment by one year. expenditures and general corporate purposes. Provided that we obtain written consent from our lenders, we have the option to increase the revolving commitment by up to $200, to a total of $1,000, and two options to extend the revolving commitment by one year. The revolver requires that we maintain an adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent (“EBITDAR”) leverage ratio of no more than four times. As of February 2, 2019 and February 3, 2018, we were in compliance with this The revolver requires that we maintain an adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent (“EBITDAR”) leverage ratio of no more than four times. As of February 2, 2019 and February 3, 2018, we were in compliance with this Our $800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance Our $800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial of commercial paper has the effect, while it is outstanding, of reducing available liquidity under the revolver by an amount equal to the paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance principal amount of commercial paper. of commercial paper has the effect, while it is outstanding, of reducing available liquidity under the revolver by an amount equal to the principal amount of commercial paper. As of February 2, 2019 and February 3, 2018, we had no issuances outstanding under our commercial paper program and no borrowings outstanding under our revolver. As of February 2, 2019 and February 3, 2018, we had no issuances outstanding under our commercial paper program and no borrowings outstanding under our revolver. Our wholly owned subsidiary in Puerto Rico maintained a $52 unsecured borrowing facility to support our expansion into that market. Borrowings on this facility incurred interest at an annual rate based upon LIBOR plus 1.275% and also incurred a fee based on any unused Our wholly owned subsidiary in Puerto Rico maintained a $52 unsecured borrowing facility to support our expansion into that market. commitment. In 2018, we fully repaid $47 outstanding on this facility, which was included in the current portion of long-term debt. This facility Borrowings on this facility incurred interest at an annual rate based upon LIBOR plus 1.275% and also incurred a fee based on any unused expired in the fourth quarter of 2018. commitment. In 2018, we fully repaid $47 outstanding on this facility, which was included in the current portion of long-term debt. This facility expired in the fourth quarter of 2018. NOTE 9: FAIR VALUE MEASUREMENTS We disclose our financial assets and liabilities that are measured at fair value in our Consolidated Balance Sheets by level within the fair NOTE 9: FAIR VALUE MEASUREMENTS value hierarchy as defined by applicable accounting standards: We disclose our financial assets and liabilities that are measured at fair value in our Consolidated Balance Sheets by level within the fair value hierarchy as defined by applicable accounting standards: Level 1: Quoted market prices in active markets for identical assets or liabilities Level 2: Other observable market-based inputs or unobservable inputs that are corroborated by market data Level 1: Quoted market prices in active markets for identical assets or liabilities Level 3: Unobservable inputs that cannot be corroborated by market data that reflect the reporting entity’s own assumptions Level 2: Other observable market-based inputs or unobservable inputs that are corroborated by market data Level 3: Unobservable inputs that cannot be corroborated by market data that reflect the reporting entity’s own assumptions Financial Instruments Not Measured at Fair Value Financial instruments not measured at fair value on a recurring basis include cash and cash equivalents, accounts receivable and accounts Financial Instruments Not Measured at Fair Value payable, which approximate fair value due to their short-term nature, and long-term debt. Financial instruments not measured at fair value on a recurring basis include cash and cash equivalents, accounts receivable and accounts payable, which approximate fair value due to their short-term nature, and long-term debt. We estimate the fair value of long-term debt using quoted market prices of the same or similar issues and, as such, this is considered a Level 2 fair value measurement. The following table summarizes the carrying value and fair value estimate of our long-term debt, including current We estimate the fair value of long-term debt using quoted market prices of the same or similar issues and, as such, this is considered a Level 2 fair value measurement. The following table summarizes the carrying value and fair value estimate of our long-term debt, including current maturities: maturities: Carrying value of long-term debt Carrying value of long-term debt Fair value of long-term debt Fair value of long-term debt February 2, 2019 February 3, 2018 February 2, 2019 $2,685 February 3, 2018 $2,737 $2,685 2,692 2,692 $2,737 2,827 2,827 Nordstrom, Inc. and subsidiaries 53 Nordstrom, Inc. and subsidiaries 53 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 8: DEBT AND CREDIT FACILITIES NOTE 8: DEBT AND CREDIT FACILITIES A summary of our long-term debt, including capital leases, is as follows: A summary of our long-term debt, including capital leases, is as follows: Debt Debt Secured February 2, 2019 February 3, 2018 February 2, 2019 February 3, 2018 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Interest Expense The components of interest expense, net are as follows: Interest Expense The components of interest expense, net are as follows: Fiscal year Fiscal year Interest on long-term debt and short-term borrowings Interest on long-term debt and short-term borrowings Less: Less: Interest income Interest income Capitalized interest Capitalized interest Interest expense, net 2018 2018 $146 $146 (15) (15) (27) (27) $104 2017 2017 $168 $168 (5) (5) (27) (27) $136 2016 2016 $147 $147 (1) (1) (25) (25) $121 $136 $104 $121 Interest expense, net Credit Facilities As of February 2, 2019, we had total short-term borrowing capacity of $800. In September 2018, we renewed our existing $800 senior Credit Facilities unsecured revolving credit facility (“revolver”), extending the expiration from April 2020 to September 2023. Our revolver contains customary As of February 2, 2019, we had total short-term borrowing capacity of $800. In September 2018, we renewed our existing $800 senior representations, warranties, covenants and terms, which are substantially similar to our 2015 revolver. Under the terms of our revolver, we unsecured revolving credit facility (“revolver”), extending the expiration from April 2020 to September 2023. Our revolver contains customary pay a variable rate of interest and a commitment fee based on our debt rating. The revolver is available for working capital, capital representations, warranties, covenants and terms, which are substantially similar to our 2015 revolver. Under the terms of our revolver, we expenditures and general corporate purposes. Provided that we obtain written consent from our lenders, we have the option to increase the pay a variable rate of interest and a commitment fee based on our debt rating. The revolver is available for working capital, capital revolving commitment by up to $200, to a total of $1,000, and two options to extend the revolving commitment by one year. expenditures and general corporate purposes. Provided that we obtain written consent from our lenders, we have the option to increase the revolving commitment by up to $200, to a total of $1,000, and two options to extend the revolving commitment by one year. The revolver requires that we maintain an adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent (“EBITDAR”) leverage ratio of no more than four times. As of February 2, 2019 and February 3, 2018, we were in compliance with this The revolver requires that we maintain an adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent covenant. (“EBITDAR”) leverage ratio of no more than four times. As of February 2, 2019 and February 3, 2018, we were in compliance with this covenant. Our $800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance Our $800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial of commercial paper has the effect, while it is outstanding, of reducing available liquidity under the revolver by an amount equal to the paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance principal amount of commercial paper. of commercial paper has the effect, while it is outstanding, of reducing available liquidity under the revolver by an amount equal to the principal amount of commercial paper. As of February 2, 2019 and February 3, 2018, we had no issuances outstanding under our commercial paper program and no borrowings outstanding under our revolver. As of February 2, 2019 and February 3, 2018, we had no issuances outstanding under our commercial paper program and no borrowings outstanding under our revolver. Our wholly owned subsidiary in Puerto Rico maintained a $52 unsecured borrowing facility to support our expansion into that market. Borrowings on this facility incurred interest at an annual rate based upon LIBOR plus 1.275% and also incurred a fee based on any unused Our wholly owned subsidiary in Puerto Rico maintained a $52 unsecured borrowing facility to support our expansion into that market. commitment. In 2018, we fully repaid $47 outstanding on this facility, which was included in the current portion of long-term debt. This facility Borrowings on this facility incurred interest at an annual rate based upon LIBOR plus 1.275% and also incurred a fee based on any unused expired in the fourth quarter of 2018. commitment. In 2018, we fully repaid $47 outstanding on this facility, which was included in the current portion of long-term debt. This facility expired in the fourth quarter of 2018. NOTE 9: FAIR VALUE MEASUREMENTS We disclose our financial assets and liabilities that are measured at fair value in our Consolidated Balance Sheets by level within the fair NOTE 9: FAIR VALUE MEASUREMENTS value hierarchy as defined by applicable accounting standards: We disclose our financial assets and liabilities that are measured at fair value in our Consolidated Balance Sheets by level within the fair value hierarchy as defined by applicable accounting standards: Level 1: Quoted market prices in active markets for identical assets or liabilities Level 2: Other observable market-based inputs or unobservable inputs that are corroborated by market data Level 1: Quoted market prices in active markets for identical assets or liabilities Level 3: Unobservable inputs that cannot be corroborated by market data that reflect the reporting entity’s own assumptions Level 2: Other observable market-based inputs or unobservable inputs that are corroborated by market data Level 3: Unobservable inputs that cannot be corroborated by market data that reflect the reporting entity’s own assumptions Financial Instruments Not Measured at Fair Value Financial instruments not measured at fair value on a recurring basis include cash and cash equivalents, accounts receivable and accounts Financial Instruments Not Measured at Fair Value payable, which approximate fair value due to their short-term nature, and long-term debt. Financial instruments not measured at fair value on a recurring basis include cash and cash equivalents, accounts receivable and accounts payable, which approximate fair value due to their short-term nature, and long-term debt. We estimate the fair value of long-term debt using quoted market prices of the same or similar issues and, as such, this is considered a Level 2 fair value measurement. The following table summarizes the carrying value and fair value estimate of our long-term debt, including current We estimate the fair value of long-term debt using quoted market prices of the same or similar issues and, as such, this is considered a Level maturities: 2 fair value measurement. The following table summarizes the carrying value and fair value estimate of our long-term debt, including current maturities: February 2, 2019 February 3, 2018 Carrying value of long-term debt Carrying value of long-term debt Fair value of long-term debt Fair value of long-term debt February 2, 2019 $2,685 February 3, 2018 $2,737 $2,685 2,692 2,692 $2,737 2,827 2,827 Nordstrom, Inc. and subsidiaries 53 Nordstrom, Inc. and subsidiaries 53 $10 $10 — 10 — 10 500 500 500 349 500 300 349 146 300 895 146 (15) 895 2,675 (15) 2,675 2,685 2,685 (8) $2,677 (8) $17 $17 1 18 1 18 500 500 500 349 500 300 349 146 300 892 146 32 892 2,719 32 2,719 2,737 2,737 (56) $2,681 (56) $8 502 $8 500 502 500 — — — 1,764 — 1,764 Secured Mortgage payable, 7.68%, due April 2020 Other Mortgage payable, 7.68%, due April 2020 Total secured debt Other Unsecured Total secured debt Unsecured Net of unamortized discount: Net of unamortized discount: Senior notes, 4.75%, due May 2020 Senior notes, 4.00%, due October 2021 Senior notes, 4.75%, due May 2020 Senior notes, 4.00%, due March 2027 Senior notes, 4.00%, due October 2021 Senior debentures, 6.95%, due March 2028 Senior notes, 4.00%, due March 2027 Senior notes, 7.00%, due January 2038 Senior debentures, 6.95%, due March 2028 Senior notes, 5.00%, due January 2044 Senior notes, 7.00%, due January 2038 Other1 Senior notes, 5.00%, due January 2044 Total unsecured debt Other1 Total unsecured debt Total long-term debt Less: current portion Total long-term debt Total due beyond one year Less: current portion offset by deferred bond issue costs. offset by deferred bond issue costs. Fiscal year 2019 Fiscal year 2020 2019 2021 2020 2022 2021 2023 2022 Thereafter 2023 Thereafter 52 52 1 Other unsecured debt includes deferred bond issue costs as of February 2, 2019. As of February 3, 2018, Other included our Puerto Rico unsecured borrowing facility partially Total due beyond one year $2,677 $2,681 1 Other unsecured debt includes deferred bond issue costs as of February 2, 2019. As of February 3, 2018, Other included our Puerto Rico unsecured borrowing facility partially Our mortgage payable is secured by an office building that had a net book value of $53 at the end of 2018. Our mortgage payable is secured by an office building that had a net book value of $53 at the end of 2018. Required principal payments on long-term debt, excluding capital lease obligations, are as follows: Required principal payments on long-term debt, excluding capital lease obligations, are as follows: During the first quarter of 2017, we issued $350 aggregate principal amount of 4.00% senior unsecured notes due March 2027 and $300 aggregate principal amount of 5.00% senior unsecured notes due January 2044. With the proceeds of these new notes, we retired our $650 During the first quarter of 2017, we issued $350 aggregate principal amount of 4.00% senior unsecured notes due March 2027 and $300 senior unsecured notes that were due January 2018. We incurred $18 of net interest expense related to the refinancing, which included the aggregate principal amount of 5.00% senior unsecured notes due January 2044. With the proceeds of these new notes, we retired our $650 write-off of unamortized balances associated with the debt discount, issue costs and fair value hedge adjustment resulting from the sale of senior unsecured notes that were due January 2018. We incurred $18 of net interest expense related to the refinancing, which included the our interest rate swap agreements in 2012. It also included a one-time payment of $24 to 2018 Senior Note holders under a make-whole write-off of unamortized balances associated with the debt discount, issue costs and fair value hedge adjustment resulting from the sale of provision, which represents the net present value of the expected coupon payments had the notes been outstanding through the original our interest rate swap agreements in 2012. It also included a one-time payment of $24 to 2018 Senior Note holders under a make-whole provision, which represents the net present value of the expected coupon payments had the notes been outstanding through the original maturity date. maturity date. Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Non-financial Assets Measured at Fair Value on a Nonrecurring Basis We also measure certain non-financial assets at fair value on a nonrecurring basis, primarily goodwill and long-lived tangible and intangible Non-financial Assets Measured at Fair Value on a Nonrecurring Basis assets, in connection with periodic evaluations for potential impairment. We estimate the fair value of these assets using primarily We also measure certain non-financial assets at fair value on a nonrecurring basis, primarily goodwill and long-lived tangible and intangible unobservable inputs and, as such, these are considered Level 3 fair value measurements. There were no material impairment charges for assets, in connection with periodic evaluations for potential impairment. We estimate the fair value of these assets using primarily these assets for fiscal years 2018 and 2017. unobservable inputs and, as such, these are considered Level 3 fair value measurements. There were no material impairment charges for these assets for fiscal years 2018 and 2017. In 2016, the long-term operating plan for Trunk Club was updated to reflect current expectations for future growth and profitability, which were lower than previous expectations. Due to lowered expectations, we tested Trunk Club goodwill for impairment one quarter prior to the annual In 2016, the long-term operating plan for Trunk Club was updated to reflect current expectations for future growth and profitability, which were evaluation. Step 1 test results indicated that the estimated fair value of the reporting unit was less than the carrying value. lower than previous expectations. Due to lowered expectations, we tested Trunk Club goodwill for impairment one quarter prior to the annual evaluation. Step 1 test results indicated that the estimated fair value of the reporting unit was less than the carrying value. In our Step 2 analysis, we used a combination of the expected present value of future cash flows (income approach) and comparable public companies (market approach) to determine the fair value of the reporting unit. These approaches use primarily unobservable inputs, including In our Step 2 analysis, we used a combination of the expected present value of future cash flows (income approach) and comparable public discount, sales growth and profit margin rates, which are considered Level 3 fair value measurements. The fair value analysis took into companies (market approach) to determine the fair value of the reporting unit. These approaches use primarily unobservable inputs, including account recent and expected operating performance as well as the overall decline in the retail industry. Within our Retail Segment, we discount, sales growth and profit margin rates, which are considered Level 3 fair value measurements. The fair value analysis took into recognized a goodwill impairment charge of $197 in 2016, reducing Trunk Club goodwill to $64 as of January 28, 2017, from $261 as of account recent and expected operating performance as well as the overall decline in the retail industry. Within our Retail Segment, we January 30, 2016. recognized a goodwill impairment charge of $197 in 2016, reducing Trunk Club goodwill to $64 as of January 28, 2017, from $261 as of January 30, 2016. For additional information related to goodwill, intangible assets, long-lived assets and impairments, see Note 1: Nature of Operations and Summary of Significant Accounting Policies. For additional information related to goodwill, intangible assets, long-lived assets and impairments, see Note 1: Nature of Operations and Summary of Significant Accounting Policies. NOTE 10: LEASES We lease the land or the land and buildings at many of our stores. Additionally, we lease office facilities, Supply Chain Network facilities and NOTE 10: LEASES equipment. Most of these leases are classified as operating leases and they expire at various dates through 2080. The majority of our fixed, We lease the land or the land and buildings at many of our stores. Additionally, we lease office facilities, Supply Chain Network facilities and non-cancellable lease terms are 15 to 30 years for Nordstrom full-line stores, 10 to 15 years for Nordstrom Rack stores and 5 to 20 years for equipment. Most of these leases are classified as operating leases and they expire at various dates through 2080. The majority of our fixed, other facilities. Many of our leases include options that allow us to extend the lease term beyond the initial commitment period, subject to non-cancellable lease terms are 15 to 30 years for Nordstrom full-line stores, 10 to 15 years for Nordstrom Rack stores and 5 to 20 years for terms agreed to at lease inception. Most of our leases also provide for payment of operating expenses, such as common area charges, real other facilities. Many of our leases include options that allow us to extend the lease term beyond the initial commitment period, subject to estate taxes and other executory costs, and some real estate leases require additional payments based on sales, referred to as “percentage terms agreed to at lease inception. Most of our leases also provide for payment of operating expenses, such as common area charges, real rent.” estate taxes and other executory costs, and some real estate leases require additional payments based on sales, referred to as “percentage rent.” Future minimum lease payments as of February 2, 2019 are as follows: Future minimum lease payments as of February 2, 2019 are as follows: Fiscal year Operating leases 2019 Fiscal year 2020 2019 2021 2020 2022 2021 2023 2022 Thereafter 2023 Total minimum lease payments Thereafter Total minimum lease payments Rent expense for 2018, 2017 and 2016 was as follows: Rent expense for 2018, 2017 and 2016 was as follows: Fiscal year Minimum rent: Fiscal year Store locations Minimum rent: Other1 Store locations Percentage rent Other1 $322 Operating leases 313 $322 294 313 271 294 249 271 1,160 249 $2,609 1,160 $2,609 2016 2016 $230 40 $230 12 40 (80) 12 $202 (80) $202 2017 2017 $274 44 $274 11 44 (79) 11 $250 (79) $250 2018 2018 $283 38 $283 9 38 (79) 9 $251 (79) Property incentives Percentage rent Total rent expense Property incentives 1 Other includes Supply Chain Network facilities, Trunk Club clubhouses, Jeffrey boutiques, office facilities and equipment. Total rent expense $251 1 Other includes Supply Chain Network facilities, Trunk Club clubhouses, Jeffrey boutiques, office facilities and equipment. The rent expense above does not include common area charges, real estate taxes and other executory costs, which were $138 in 2018, $121 in 2017 and $112 in 2016. The rent expense above does not include common area charges, real estate taxes and other executory costs, which were $138 in 2018, $121 in 2017 and $112 in 2016. 54 54 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 11: COMMITMENTS AND CONTINGENCIES Our estimated total purchase obligations, which primarily consist of capital expenditure commitments and inventory purchase orders, were NOTE 11: COMMITMENTS AND CONTINGENCIES $1,865 as of February 2, 2019. In connection with the purchase of foreign merchandise, we have no outstanding trade letters of credit as of Our estimated total purchase obligations, which primarily consist of capital expenditure commitments and inventory purchase orders, were February 2, 2019. $1,865 as of February 2, 2019. In connection with the purchase of foreign merchandise, we have no outstanding trade letters of credit as of February 2, 2019. Plans for our Nordstrom NYC store, which we currently expect to open in October 2019, ultimately include owning a condominium interest in a mixed-use tower and leasing certain nearby properties. As of February 2, 2019, we had approximately $302 of fee interest in land, which is Plans for our Nordstrom NYC store, which we currently expect to open in October 2019, ultimately include owning a condominium interest in expected to convert to the condominium interest once the store is constructed. We have committed to make future installment payments a mixed-use tower and leasing certain nearby properties. As of February 2, 2019, we had approximately $302 of fee interest in land, which is based on the developer meeting pre-established construction and development milestones. In the event that this project is not completed, the expected to convert to the condominium interest once the store is constructed. We have committed to make future installment payments opening may be delayed and we may be subject to future losses or capital commitments in order to complete construction or to monetize our based on the developer meeting pre-established construction and development milestones. In the event that this project is not completed, the opening may be delayed and we may be subject to future losses or capital commitments in order to complete construction or to monetize our investment. investment. NOTE 12: SHAREHOLDERS’ EQUITY The following is a summary of the activity related to our share repurchase programs in 2016, 2017 and 2018: NOTE 12: SHAREHOLDERS’ EQUITY The following is a summary of the activity related to our share repurchase programs in 2016, 2017 and 2018: Capacity at January 30, 2016 Capacity at January 30, 2016 Shares repurchased Shares repurchased Capacity at January 28, 2017 Capacity at January 28, 2017 February 2017 authorization (ended August 31, 2018) February 2017 authorization (ended August 31, 2018) Shares repurchased Shares repurchased Expiration of unused October 2015 authorization capacity in March 2017 Expiration of unused October 2015 authorization capacity in March 2017 Capacity at February 3, 2018 Capacity at February 3, 2018 August 2018 authorization (no expiration) August 2018 authorization (no expiration) Shares repurchased Shares repurchased Expiration of unused February 2017 authorization capacity in August 2018 Expiration of unused February 2017 authorization capacity in August 2018 Capacity at February 2, 2019 Capacity at February 2, 2019 Shares Shares Average price per share Average price per share 5.9 5.9 4.6 4.6 14.3 14.3 $48 $48 $45 $45 $49 $49 Amount Amount $811 $811 (282) (282) 529 529 500 500 (206) (206) (409) (409) 414 1,500 414 1,500 (702) (702) (319) (319) $893 $893 ESPP. ESPP. The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and applicable SEC rules. The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and applicable SEC rules. We paid dividends of $1.48 per share in 2018, 2017 and 2016. In February 2019, subsequent to year end, we declared a quarterly dividend of $0.37 per share, which will be paid on March 26, 2019 to holders of record as of March 11, 2019. We paid dividends of $1.48 per share in 2018, 2017 and 2016. In February 2019, subsequent to year end, we declared a quarterly dividend of $0.37 per share, which will be paid on March 26, 2019 to holders of record as of March 11, 2019. NOTE 13: STOCK-BASED COMPENSATION We currently grant stock-based awards under our 2010 Plan and 2002 Plan, and employees may purchase our stock at a discount under our NOTE 13: STOCK-BASED COMPENSATION We currently grant stock-based awards under our 2010 Plan and 2002 Plan, and employees may purchase our stock at a discount under our In 2010, our shareholders approved the adoption of the 2010 Plan, which replaced the 2004 Equity Incentive Plan (“2004 Plan”). The 2010 Plan authorizes the grant of stock options, restricted stock, performance share units, stock appreciation rights and unrestricted shares of common In 2010, our shareholders approved the adoption of the 2010 Plan, which replaced the 2004 Equity Incentive Plan (“2004 Plan”). The 2010 Plan stock to employees. On May 16, 2017, our shareholders approved an amendment to the 2010 Plan. The amendment increased common stock authorizes the grant of stock options, restricted stock, performance share units, stock appreciation rights and unrestricted shares of common available for issuance by 6.2. The aggregate number of shares to be issued under the 2010 Plan may not exceed 30.4 plus any shares currently stock to employees. On May 16, 2017, our shareholders approved an amendment to the 2010 Plan. The amendment increased common stock outstanding under the 2004 Plan that are forfeited or expire during the term of the 2010 Plan. No future grants will be made under the 2004 available for issuance by 6.2. The aggregate number of shares to be issued under the 2010 Plan may not exceed 30.4 plus any shares currently Plan. As of February 2, 2019, we have 84.1 shares authorized, 59.1 shares issued and outstanding and 12.5 shares remaining available for outstanding under the 2004 Plan that are forfeited or expire during the term of the 2010 Plan. No future grants will be made under the 2004 future grants under the 2010 Plan. Plan. As of February 2, 2019, we have 84.1 shares authorized, 59.1 shares issued and outstanding and 12.5 shares remaining available for future grants under the 2010 Plan. The 2002 Plan authorizes the grant of stock awards to our nonemployee directors. These awards may be deferred or issued in the form of restricted or unrestricted stock, non-qualified stock options or stock appreciation rights. As of February 2, 2019, we had 0.9 shares authorized The 2002 Plan authorizes the grant of stock awards to our nonemployee directors. These awards may be deferred or issued in the form of and 0.3 shares available for issuance under this plan. In 2018, total expense on deferred shares was less than $1. restricted or unrestricted stock, non-qualified stock options or stock appreciation rights. As of February 2, 2019, we had 0.9 shares authorized and 0.3 shares available for issuance under this plan. In 2018, total expense on deferred shares was less than $1. The Trunk Club Value Creation Plan (“VCP”) was a performance-based plan that provided for three payout scenarios based on the results of Trunk Club’s business meeting minimum or exceeding maximum 2018 sales and earnings metrics. As of February 2, 2019, we granted 0.5 of The Trunk Club Value Creation Plan (“VCP”) was a performance-based plan that provided for three payout scenarios based on the results of the 1.0 units available for grant. As Trunk Club’s business did not meet the minimum performance metrics in 2018, there was no Trunk Club’s business meeting minimum or exceeding maximum 2018 sales and earnings metrics. As of February 2, 2019, we granted 0.5 of unrecognized stock-based compensation expense related to nonvested VCP units and no payout occurred. the 1.0 units available for grant. As Trunk Club’s business did not meet the minimum performance metrics in 2018, there was no unrecognized stock-based compensation expense related to nonvested VCP units and no payout occurred. Nordstrom, Inc. and subsidiaries 55 Nordstrom, Inc. and subsidiaries 55 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Non-financial Assets Measured at Fair Value on a Nonrecurring Basis We also measure certain non-financial assets at fair value on a nonrecurring basis, primarily goodwill and long-lived tangible and intangible Non-financial Assets Measured at Fair Value on a Nonrecurring Basis assets, in connection with periodic evaluations for potential impairment. We estimate the fair value of these assets using primarily We also measure certain non-financial assets at fair value on a nonrecurring basis, primarily goodwill and long-lived tangible and intangible unobservable inputs and, as such, these are considered Level 3 fair value measurements. There were no material impairment charges for assets, in connection with periodic evaluations for potential impairment. We estimate the fair value of these assets using primarily these assets for fiscal years 2018 and 2017. unobservable inputs and, as such, these are considered Level 3 fair value measurements. There were no material impairment charges for these assets for fiscal years 2018 and 2017. In 2016, the long-term operating plan for Trunk Club was updated to reflect current expectations for future growth and profitability, which were lower than previous expectations. Due to lowered expectations, we tested Trunk Club goodwill for impairment one quarter prior to the annual In 2016, the long-term operating plan for Trunk Club was updated to reflect current expectations for future growth and profitability, which were evaluation. Step 1 test results indicated that the estimated fair value of the reporting unit was less than the carrying value. lower than previous expectations. Due to lowered expectations, we tested Trunk Club goodwill for impairment one quarter prior to the annual evaluation. Step 1 test results indicated that the estimated fair value of the reporting unit was less than the carrying value. In our Step 2 analysis, we used a combination of the expected present value of future cash flows (income approach) and comparable public companies (market approach) to determine the fair value of the reporting unit. These approaches use primarily unobservable inputs, including In our Step 2 analysis, we used a combination of the expected present value of future cash flows (income approach) and comparable public discount, sales growth and profit margin rates, which are considered Level 3 fair value measurements. The fair value analysis took into companies (market approach) to determine the fair value of the reporting unit. These approaches use primarily unobservable inputs, including account recent and expected operating performance as well as the overall decline in the retail industry. Within our Retail Segment, we discount, sales growth and profit margin rates, which are considered Level 3 fair value measurements. The fair value analysis took into recognized a goodwill impairment charge of $197 in 2016, reducing Trunk Club goodwill to $64 as of January 28, 2017, from $261 as of account recent and expected operating performance as well as the overall decline in the retail industry. Within our Retail Segment, we recognized a goodwill impairment charge of $197 in 2016, reducing Trunk Club goodwill to $64 as of January 28, 2017, from $261 as of January 30, 2016. January 30, 2016. For additional information related to goodwill, intangible assets, long-lived assets and impairments, see Note 1: Nature of Operations and Summary of Significant Accounting Policies. For additional information related to goodwill, intangible assets, long-lived assets and impairments, see Note 1: Nature of Operations and Summary of Significant Accounting Policies. NOTE 10: LEASES We lease the land or the land and buildings at many of our stores. Additionally, we lease office facilities, Supply Chain Network facilities and NOTE 10: LEASES equipment. Most of these leases are classified as operating leases and they expire at various dates through 2080. The majority of our fixed, We lease the land or the land and buildings at many of our stores. Additionally, we lease office facilities, Supply Chain Network facilities and non-cancellable lease terms are 15 to 30 years for Nordstrom full-line stores, 10 to 15 years for Nordstrom Rack stores and 5 to 20 years for equipment. Most of these leases are classified as operating leases and they expire at various dates through 2080. The majority of our fixed, other facilities. Many of our leases include options that allow us to extend the lease term beyond the initial commitment period, subject to non-cancellable lease terms are 15 to 30 years for Nordstrom full-line stores, 10 to 15 years for Nordstrom Rack stores and 5 to 20 years for terms agreed to at lease inception. Most of our leases also provide for payment of operating expenses, such as common area charges, real other facilities. Many of our leases include options that allow us to extend the lease term beyond the initial commitment period, subject to estate taxes and other executory costs, and some real estate leases require additional payments based on sales, referred to as “percentage terms agreed to at lease inception. Most of our leases also provide for payment of operating expenses, such as common area charges, real estate taxes and other executory costs, and some real estate leases require additional payments based on sales, referred to as “percentage Future minimum lease payments as of February 2, 2019 are as follows: Future minimum lease payments as of February 2, 2019 are as follows: Thereafter 2023 Total minimum lease payments Thereafter Total minimum lease payments Rent expense for 2018, 2017 and 2016 was as follows: Rent expense for 2018, 2017 and 2016 was as follows: Fiscal year 2019 Fiscal year rent.” rent.” 2020 2019 2021 2020 2022 2021 2023 2022 Fiscal year Minimum rent: Fiscal year Minimum rent: Store locations Other1 Store locations Percentage rent Other1 Property incentives Percentage rent Total rent expense Property incentives 54 54 1 Other includes Supply Chain Network facilities, Trunk Club clubhouses, Jeffrey boutiques, office facilities and equipment. Total rent expense $251 1 Other includes Supply Chain Network facilities, Trunk Club clubhouses, Jeffrey boutiques, office facilities and equipment. The rent expense above does not include common area charges, real estate taxes and other executory costs, which were $138 in 2018, $121 in 2017 and $112 in 2016. The rent expense above does not include common area charges, real estate taxes and other executory costs, which were $138 in 2018, $121 in 2017 and $112 in 2016. Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 11: COMMITMENTS AND CONTINGENCIES Our estimated total purchase obligations, which primarily consist of capital expenditure commitments and inventory purchase orders, were NOTE 11: COMMITMENTS AND CONTINGENCIES $1,865 as of February 2, 2019. In connection with the purchase of foreign merchandise, we have no outstanding trade letters of credit as of Our estimated total purchase obligations, which primarily consist of capital expenditure commitments and inventory purchase orders, were February 2, 2019. $1,865 as of February 2, 2019. In connection with the purchase of foreign merchandise, we have no outstanding trade letters of credit as of February 2, 2019. Plans for our Nordstrom NYC store, which we currently expect to open in October 2019, ultimately include owning a condominium interest in a mixed-use tower and leasing certain nearby properties. As of February 2, 2019, we had approximately $302 of fee interest in land, which is Plans for our Nordstrom NYC store, which we currently expect to open in October 2019, ultimately include owning a condominium interest in expected to convert to the condominium interest once the store is constructed. We have committed to make future installment payments a mixed-use tower and leasing certain nearby properties. As of February 2, 2019, we had approximately $302 of fee interest in land, which is based on the developer meeting pre-established construction and development milestones. In the event that this project is not completed, the expected to convert to the condominium interest once the store is constructed. We have committed to make future installment payments opening may be delayed and we may be subject to future losses or capital commitments in order to complete construction or to monetize our based on the developer meeting pre-established construction and development milestones. In the event that this project is not completed, the investment. opening may be delayed and we may be subject to future losses or capital commitments in order to complete construction or to monetize our investment. NOTE 12: SHAREHOLDERS’ EQUITY The following is a summary of the activity related to our share repurchase programs in 2016, 2017 and 2018: NOTE 12: SHAREHOLDERS’ EQUITY The following is a summary of the activity related to our share repurchase programs in 2016, 2017 and 2018: Capacity at January 30, 2016 Capacity at January 30, 2016 Shares repurchased Shares repurchased Capacity at January 28, 2017 Capacity at January 28, 2017 February 2017 authorization (ended August 31, 2018) February 2017 authorization (ended August 31, 2018) Shares repurchased Shares repurchased Expiration of unused October 2015 authorization capacity in March 2017 Expiration of unused October 2015 authorization capacity in March 2017 Capacity at February 3, 2018 Capacity at February 3, 2018 August 2018 authorization (no expiration) August 2018 authorization (no expiration) Shares repurchased Shares repurchased Expiration of unused February 2017 authorization capacity in August 2018 Expiration of unused February 2017 authorization capacity in August 2018 Capacity at February 2, 2019 Shares Shares 5.9 5.9 4.6 4.6 14.3 14.3 Average price per share Average price per share $48 $48 $45 $45 $49 $49 Amount Amount $811 $811 (282) (282) 529 529 500 500 (206) (206) (409) (409) 414 414 1,500 1,500 (702) (702) (319) (319) $893 Operating leases Operating leases $322 $322 313 294 313 271 294 249 271 1,160 249 $2,609 1,160 $2,609 2016 2016 $230 $230 40 12 40 (80) 12 $202 (80) $202 2018 2018 $283 $283 38 38 9 (79) 9 $251 (79) 2017 2017 $274 $274 44 11 44 (79) 11 $250 (79) $250 $893 Capacity at February 2, 2019 The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and applicable SEC rules. The actual timing, price, manner and amounts of future share repurchases, if any, will be subject to market and economic conditions and applicable SEC rules. We paid dividends of $1.48 per share in 2018, 2017 and 2016. In February 2019, subsequent to year end, we declared a quarterly dividend of $0.37 per share, which will be paid on March 26, 2019 to holders of record as of March 11, 2019. We paid dividends of $1.48 per share in 2018, 2017 and 2016. In February 2019, subsequent to year end, we declared a quarterly dividend of $0.37 per share, which will be paid on March 26, 2019 to holders of record as of March 11, 2019. NOTE 13: STOCK-BASED COMPENSATION We currently grant stock-based awards under our 2010 Plan and 2002 Plan, and employees may purchase our stock at a discount under our NOTE 13: STOCK-BASED COMPENSATION ESPP. We currently grant stock-based awards under our 2010 Plan and 2002 Plan, and employees may purchase our stock at a discount under our ESPP. In 2010, our shareholders approved the adoption of the 2010 Plan, which replaced the 2004 Equity Incentive Plan (“2004 Plan”). The 2010 Plan authorizes the grant of stock options, restricted stock, performance share units, stock appreciation rights and unrestricted shares of common In 2010, our shareholders approved the adoption of the 2010 Plan, which replaced the 2004 Equity Incentive Plan (“2004 Plan”). The 2010 Plan stock to employees. On May 16, 2017, our shareholders approved an amendment to the 2010 Plan. The amendment increased common stock authorizes the grant of stock options, restricted stock, performance share units, stock appreciation rights and unrestricted shares of common available for issuance by 6.2. The aggregate number of shares to be issued under the 2010 Plan may not exceed 30.4 plus any shares currently stock to employees. On May 16, 2017, our shareholders approved an amendment to the 2010 Plan. The amendment increased common stock outstanding under the 2004 Plan that are forfeited or expire during the term of the 2010 Plan. No future grants will be made under the 2004 available for issuance by 6.2. The aggregate number of shares to be issued under the 2010 Plan may not exceed 30.4 plus any shares currently Plan. As of February 2, 2019, we have 84.1 shares authorized, 59.1 shares issued and outstanding and 12.5 shares remaining available for outstanding under the 2004 Plan that are forfeited or expire during the term of the 2010 Plan. No future grants will be made under the 2004 future grants under the 2010 Plan. Plan. As of February 2, 2019, we have 84.1 shares authorized, 59.1 shares issued and outstanding and 12.5 shares remaining available for future grants under the 2010 Plan. The 2002 Plan authorizes the grant of stock awards to our nonemployee directors. These awards may be deferred or issued in the form of restricted or unrestricted stock, non-qualified stock options or stock appreciation rights. As of February 2, 2019, we had 0.9 shares authorized The 2002 Plan authorizes the grant of stock awards to our nonemployee directors. These awards may be deferred or issued in the form of and 0.3 shares available for issuance under this plan. In 2018, total expense on deferred shares was less than $1. restricted or unrestricted stock, non-qualified stock options or stock appreciation rights. As of February 2, 2019, we had 0.9 shares authorized and 0.3 shares available for issuance under this plan. In 2018, total expense on deferred shares was less than $1. The Trunk Club Value Creation Plan (“VCP”) was a performance-based plan that provided for three payout scenarios based on the results of Trunk Club’s business meeting minimum or exceeding maximum 2018 sales and earnings metrics. As of February 2, 2019, we granted 0.5 of The Trunk Club Value Creation Plan (“VCP”) was a performance-based plan that provided for three payout scenarios based on the results of the 1.0 units available for grant. As Trunk Club’s business did not meet the minimum performance metrics in 2018, there was no Trunk Club’s business meeting minimum or exceeding maximum 2018 sales and earnings metrics. As of February 2, 2019, we granted 0.5 of unrecognized stock-based compensation expense related to nonvested VCP units and no payout occurred. the 1.0 units available for grant. As Trunk Club’s business did not meet the minimum performance metrics in 2018, there was no unrecognized stock-based compensation expense related to nonvested VCP units and no payout occurred. Nordstrom, Inc. and subsidiaries 55 Nordstrom, Inc. and subsidiaries 55 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Under the ESPP, employees may make payroll deductions of up to 10% of their base and bonus compensation for the purchase of Nordstrom common stock. At the end of each six-month offering period, participants apply their accumulated payroll deductions toward the purchase of Under the ESPP, employees may make payroll deductions of up to 10% of their base and bonus compensation for the purchase of Nordstrom shares of our common stock at 90% of the fair market value on the last day of the offer period. As of February 2, 2019, we had 12.6 shares common stock. At the end of each six-month offering period, participants apply their accumulated payroll deductions toward the purchase of authorized and 1.8 shares available for issuance under the ESPP. We issued 0.4 shares under the ESPP during 2018 and 2017. At the end of shares of our common stock at 90% of the fair market value on the last day of the offer period. As of February 2, 2019, we had 12.6 shares 2018 and 2017, we had current liabilities of $6 for future purchases of shares under the ESPP. authorized and 1.8 shares available for issuance under the ESPP. We issued 0.4 shares under the ESPP during 2018 and 2017. At the end of 2018 and 2017, we had current liabilities of $6 for future purchases of shares under the ESPP. The following table summarizes our stock-based compensation expense: The following table summarizes our stock-based compensation expense: Fiscal year 2016 2018 2017 Restricted stock units Fiscal year Stock options Restricted stock units Acquisition-related stock compensation Stock options Other1 Acquisition-related stock compensation Total stock-based compensation expense, before income tax benefit Other1 Income tax benefit Total stock-based compensation expense, before income tax benefit Total stock-based compensation expense, net of income tax benefit Income tax benefit 1 Other stock-based compensation expense includes performance share units, ESPP and nonemployee director stock awards. Total stock-based compensation expense, net of income tax benefit $71 2018 12 $71 — 12 7 — 90 7 (23) 90 $67 (23) $67 $51 2017 18 $51 1 18 7 1 77 7 (20) 77 $57 (20) $57 $34 2016 36 $34 15 36 6 15 91 6 (28) 91 $63 (28) $63 1 Other stock-based compensation expense includes performance share units, ESPP and nonemployee director stock awards. The stock-based compensation expense before income tax benefit was recorded in our Consolidated Statements of Earnings as follows: The stock-based compensation expense before income tax benefit was recorded in our Consolidated Statements of Earnings as follows: Fiscal year 2018 2017 2016 Cost of sales and related buying and occupancy costs Fiscal year Selling, general and administrative expenses Cost of sales and related buying and occupancy costs Total stock-based compensation expense, before income tax benefit Selling, general and administrative expenses $28 2018 62 $28 $90 62 $25 2017 52 $25 $77 52 $25 2016 66 $25 $91 66 Total stock-based compensation expense, before income tax benefit Restricted Stock Our Compensation Committee of our Board of Directors approves grants of restricted stock units to employees. The number of units granted Restricted Stock to an individual are determined based upon a percentage of the recipient’s base salary and the fair value of the restricted stock. Restricted Our Compensation Committee of our Board of Directors approves grants of restricted stock units to employees. The number of units granted stock units typically vest over four years. to an individual are determined based upon a percentage of the recipient’s base salary and the fair value of the restricted stock. Restricted stock units typically vest over four years. A summary of restricted stock unit activity for 2018 is presented below: A summary of restricted stock unit activity for 2018 is presented below: Fiscal year 2018 $90 $77 $91 Fiscal year Outstanding, beginning of year Granted Outstanding, beginning of year Vested Granted Forfeited or cancelled Vested Outstanding, end of year Forfeited or cancelled 2018 Shares 3.3 Shares 2.2 3.3 (1.2) 2.2 (0.4) (1.2) 3.9 (0.4) Weighted-average grant date fair value Weighted-average per unit grant date fair value $45 per unit 49 $45 46 49 46 46 $47 46 Outstanding, end of year $47 The aggregate fair value of restricted stock units vested during 2018, 2017 and 2016 was $54, $26 and $17. As of February 2, 2019, the total unrecognized stock-based compensation expense related to nonvested restricted stock units was $99, which is expected to be recognized The aggregate fair value of restricted stock units vested during 2018, 2017 and 2016 was $54, $26 and $17. As of February 2, 2019, the total over a weighted-average period of 30 months. unrecognized stock-based compensation expense related to nonvested restricted stock units was $99, which is expected to be recognized over a weighted-average period of 30 months. 3.9 56 56 Nordstrom, Inc. and subsidiaries 57 Nordstrom, Inc. and subsidiaries 57 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Our Compensation Committee of our Board of Directors approves annual grants of nonqualified stock options to employees. There were no stock options granted in 2018. We used the following assumptions to estimate the fair value for stock options at each grant date (excluding Our Compensation Committee of our Board of Directors approves annual grants of nonqualified stock options to employees. There were no options granted in connection with the Trunk Club acquisition): stock options granted in 2018. We used the following assumptions to estimate the fair value for stock options at each grant date (excluding options granted in connection with the Trunk Club acquisition): Stock Options Stock Options Fiscal Year Fiscal Year Assumptions Assumptions Risk-free interest rate: Represents the yield on U.S. Treasury zero-coupon securities that mature over the 10-year life of the stock options. Risk-free interest rate: Represents the yield on U.S. Treasury zero-coupon securities that mature Weighted-average volatility: Based on a combination of the historical volatility of our common stock over the 10-year life of the stock options. and the implied volatility of exchange-traded options for our common stock. Weighted-average volatility: Based on a combination of the historical volatility of our common stock Weighted-average expected dividend yield: Our forecasted dividend yield for the next 10 years. and the implied volatility of exchange-traded options for our common stock. Weighted-average expected dividend yield: Our forecasted dividend yield for the next 10 years. Expected life in years: Represents the estimated period of time until option exercise. The expected term of options granted was derived from the output of the Binomial Lattice option valuation model Expected life in years: Represents the estimated period of time until option exercise. The expected and was based on our historical exercise behavior, taking into consideration the contractual term of term of options granted was derived from the output of the Binomial Lattice option valuation model the option and our employees’ expected exercise and post-vesting employment termination and was based on our historical exercise behavior, taking into consideration the contractual term of the option and our employees’ expected exercise and post-vesting employment termination 1.0% – 2.5% 1.0% – 2.5% 0.7% – 1.9% 0.7% – 1.9% 2017 2017 40.1% 40.1% 2.4% 2.4% 7.1 7.1 2016 2016 36.8% 36.8% 2.2% 2.2% 6.9 6.9 February 28, 2017 February 29, 2016 February 28, 2017 $16 February 29, 2016 $16 $16 $47 $47 $16 $51 $51 behavior. behavior. Grant Date Information Grant Date Information Date of grant Date of grant Weighted-average fair value per option Weighted-average fair value per option Exercise price per option Exercise price per option Supplemental nonqualified stock options were also granted to certain company leaders on June 7, 2016, at an exercise price per option of $41. The assumptions used to estimate the fair value for the supplemental stock options were similar to the 2016 annual grant assumptions. Supplemental nonqualified stock options were also granted to certain company leaders on June 7, 2016, at an exercise price per option of The weighted-average fair value per option at the grant date was $13. In 2016, we also granted stock options to certain qualified employees $41. The assumptions used to estimate the fair value for the supplemental stock options were similar to the 2016 annual grant assumptions. outside of the annual and supplemental grant dates, which were insignificant in aggregate. The number of awards granted to an individual are The weighted-average fair value per option at the grant date was $13. In 2016, we also granted stock options to certain qualified employees determined based upon a percentage of the recipient’s base salary and the fair value of the stock options. Options typically vest over four outside of the annual and supplemental grant dates, which were insignificant in aggregate. The number of awards granted to an individual are years, and expire 10 years after the date of grant. determined based upon a percentage of the recipient’s base salary and the fair value of the stock options. Options typically vest over four years, and expire 10 years after the date of grant. A summary of stock option activity for 2018 is presented below: A summary of stock option activity for 2018 is presented below: Fiscal year Fiscal year Outstanding, beginning of year Outstanding, beginning of year Exercised Exercised Forfeited or cancelled Forfeited or cancelled Outstanding, end of year Outstanding, end of year Vested, end of year Vested, end of year Vested or expected to vest, end of year Vested or expected to vest, end of year Fiscal year Fiscal year Aggregate intrinsic value of options exercised Aggregate intrinsic value of options exercised Fair value of stock options vested Fair value of stock options vested Shares Shares 12.3 12.3 (3.6) (3.6) (0.3) (0.3) 8.4 8.4 6.6 6.6 8.0 8.0 2018 2018 Weighted- average Weighted- exercise price average exercise price $49 Weighted-average Weighted-average remaining contractual remaining life (years) contractual life (years) $49 40 40 57 $53 57 $53 $52 $52 $53 $53 2018 2018 $67 $67 $22 $22 5 5 4 4 5 5 2017 2017 $13 $13 $34 $34 Aggregate intrinsic Aggregate value intrinsic value $62 $62 $47 $47 $57 $57 2016 2016 $30 $30 $40 $40 As of February 2, 2019, the total unrecognized stock-based compensation expense related to nonvested stock options was $7, which is expected to be recognized over a weighted-average period of 13 months. As of February 2, 2019, the total unrecognized stock-based compensation expense related to nonvested stock options was $7, which is expected to be recognized over a weighted-average period of 13 months. Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Under the ESPP, employees may make payroll deductions of up to 10% of their base and bonus compensation for the purchase of Nordstrom common stock. At the end of each six-month offering period, participants apply their accumulated payroll deductions toward the purchase of Under the ESPP, employees may make payroll deductions of up to 10% of their base and bonus compensation for the purchase of Nordstrom shares of our common stock at 90% of the fair market value on the last day of the offer period. As of February 2, 2019, we had 12.6 shares common stock. At the end of each six-month offering period, participants apply their accumulated payroll deductions toward the purchase of authorized and 1.8 shares available for issuance under the ESPP. We issued 0.4 shares under the ESPP during 2018 and 2017. At the end of shares of our common stock at 90% of the fair market value on the last day of the offer period. As of February 2, 2019, we had 12.6 shares 2018 and 2017, we had current liabilities of $6 for future purchases of shares under the ESPP. authorized and 1.8 shares available for issuance under the ESPP. We issued 0.4 shares under the ESPP during 2018 and 2017. At the end of 2018 and 2017, we had current liabilities of $6 for future purchases of shares under the ESPP. The following table summarizes our stock-based compensation expense: The following table summarizes our stock-based compensation expense: Fiscal year Restricted stock units Fiscal year Stock options Restricted stock units Acquisition-related stock compensation Stock options Other1 Acquisition-related stock compensation Total stock-based compensation expense, before income tax benefit Other1 Income tax benefit Total stock-based compensation expense, before income tax benefit Total stock-based compensation expense, net of income tax benefit Income tax benefit Fiscal year Cost of sales and related buying and occupancy costs Fiscal year Selling, general and administrative expenses Cost of sales and related buying and occupancy costs Total stock-based compensation expense, before income tax benefit Selling, general and administrative expenses Total stock-based compensation expense, before income tax benefit 2018 2018 $71 $71 12 — 12 7 — 90 7 (23) 90 $67 (23) 2018 2018 $28 $28 62 $90 62 $90 1 Other stock-based compensation expense includes performance share units, ESPP and nonemployee director stock awards. Total stock-based compensation expense, net of income tax benefit $67 1 Other stock-based compensation expense includes performance share units, ESPP and nonemployee director stock awards. The stock-based compensation expense before income tax benefit was recorded in our Consolidated Statements of Earnings as follows: The stock-based compensation expense before income tax benefit was recorded in our Consolidated Statements of Earnings as follows: Restricted Stock Restricted Stock Our Compensation Committee of our Board of Directors approves grants of restricted stock units to employees. The number of units granted to an individual are determined based upon a percentage of the recipient’s base salary and the fair value of the restricted stock. Restricted Our Compensation Committee of our Board of Directors approves grants of restricted stock units to employees. The number of units granted stock units typically vest over four years. to an individual are determined based upon a percentage of the recipient’s base salary and the fair value of the restricted stock. Restricted stock units typically vest over four years. A summary of restricted stock unit activity for 2018 is presented below: A summary of restricted stock unit activity for 2018 is presented below: 2018 2018 Weighted-average grant date fair value Weighted-average per unit grant date fair value per unit $45 2017 2017 $51 $51 18 18 1 7 1 77 7 (20) 77 $57 (20) $57 2017 2017 $25 $25 52 $77 52 $77 Shares Shares 3.3 2.2 3.3 (1.2) 2.2 (0.4) (1.2) 3.9 (0.4) 3.9 2016 2016 $34 $34 36 15 36 15 6 91 6 (28) 91 $63 (28) $63 2016 2016 $25 $25 66 $91 66 $91 $45 49 46 49 46 46 $47 46 $47 The aggregate fair value of restricted stock units vested during 2018, 2017 and 2016 was $54, $26 and $17. As of February 2, 2019, the total unrecognized stock-based compensation expense related to nonvested restricted stock units was $99, which is expected to be recognized The aggregate fair value of restricted stock units vested during 2018, 2017 and 2016 was $54, $26 and $17. As of February 2, 2019, the total over a weighted-average period of 30 months. unrecognized stock-based compensation expense related to nonvested restricted stock units was $99, which is expected to be recognized over a weighted-average period of 30 months. Fiscal year Fiscal year Outstanding, beginning of year Granted Outstanding, beginning of year Vested Granted Forfeited or cancelled Vested Outstanding, end of year Forfeited or cancelled Outstanding, end of year 56 56 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Stock Options Our Compensation Committee of our Board of Directors approves annual grants of nonqualified stock options to employees. There were no Stock Options stock options granted in 2018. We used the following assumptions to estimate the fair value for stock options at each grant date (excluding Our Compensation Committee of our Board of Directors approves annual grants of nonqualified stock options to employees. There were no options granted in connection with the Trunk Club acquisition): stock options granted in 2018. We used the following assumptions to estimate the fair value for stock options at each grant date (excluding options granted in connection with the Trunk Club acquisition): Fiscal Year 2017 2016 Fiscal Year Assumptions Assumptions Risk-free interest rate: Represents the yield on U.S. Treasury zero-coupon securities that mature over the 10-year life of the stock options. Risk-free interest rate: Represents the yield on U.S. Treasury zero-coupon securities that mature Weighted-average volatility: Based on a combination of the historical volatility of our common stock over the 10-year life of the stock options. and the implied volatility of exchange-traded options for our common stock. Weighted-average volatility: Based on a combination of the historical volatility of our common stock Weighted-average expected dividend yield: Our forecasted dividend yield for the next 10 years. and the implied volatility of exchange-traded options for our common stock. Weighted-average expected dividend yield: Our forecasted dividend yield for the next 10 years. Expected life in years: Represents the estimated period of time until option exercise. The expected term of options granted was derived from the output of the Binomial Lattice option valuation model Expected life in years: Represents the estimated period of time until option exercise. The expected and was based on our historical exercise behavior, taking into consideration the contractual term of term of options granted was derived from the output of the Binomial Lattice option valuation model the option and our employees’ expected exercise and post-vesting employment termination and was based on our historical exercise behavior, taking into consideration the contractual term of behavior. the option and our employees’ expected exercise and post-vesting employment termination behavior. Grant Date Information Grant Date Information Date of grant Date of grant Weighted-average fair value per option Weighted-average fair value per option Exercise price per option Exercise price per option 2017 2016 1.0% – 2.5% 1.0% – 2.5% 40.1% 0.7% – 1.9% 0.7% – 1.9% 36.8% 40.1% 2.4% 2.4% 7.1 7.1 36.8% 2.2% 2.2% 6.9 6.9 February 28, 2017 February 29, 2016 February 28, 2017 $16 February 29, 2016 $16 $16 $47 $47 $16 $51 $51 Supplemental nonqualified stock options were also granted to certain company leaders on June 7, 2016, at an exercise price per option of $41. The assumptions used to estimate the fair value for the supplemental stock options were similar to the 2016 annual grant assumptions. Supplemental nonqualified stock options were also granted to certain company leaders on June 7, 2016, at an exercise price per option of The weighted-average fair value per option at the grant date was $13. In 2016, we also granted stock options to certain qualified employees $41. The assumptions used to estimate the fair value for the supplemental stock options were similar to the 2016 annual grant assumptions. outside of the annual and supplemental grant dates, which were insignificant in aggregate. The number of awards granted to an individual are The weighted-average fair value per option at the grant date was $13. In 2016, we also granted stock options to certain qualified employees determined based upon a percentage of the recipient’s base salary and the fair value of the stock options. Options typically vest over four outside of the annual and supplemental grant dates, which were insignificant in aggregate. The number of awards granted to an individual are years, and expire 10 years after the date of grant. determined based upon a percentage of the recipient’s base salary and the fair value of the stock options. Options typically vest over four years, and expire 10 years after the date of grant. A summary of stock option activity for 2018 is presented below: A summary of stock option activity for 2018 is presented below: Fiscal year 2018 Fiscal year Outstanding, beginning of year Outstanding, beginning of year Exercised Exercised Forfeited or cancelled Forfeited or cancelled Outstanding, end of year Outstanding, end of year Vested, end of year Vested, end of year Vested or expected to vest, end of year Vested or expected to vest, end of year Fiscal year Fiscal year Aggregate intrinsic value of options exercised Aggregate intrinsic value of options exercised Fair value of stock options vested Shares Shares 12.3 12.3 (3.6) (3.6) (0.3) (0.3) 8.4 8.4 6.6 6.6 8.0 8.0 2018 Weighted- average Weighted- exercise price average exercise price $49 Weighted-average remaining Weighted-average contractual remaining life (years) contractual life (years) Aggregate intrinsic Aggregate value intrinsic value $49 40 40 57 57 $53 $53 $52 $52 $53 $53 2018 2018 $67 $67 $22 5 5 4 4 5 5 2017 2017 $13 $13 $34 $62 $62 $47 $47 $57 $57 2016 2016 $30 $30 $40 $40 Fair value of stock options vested As of February 2, 2019, the total unrecognized stock-based compensation expense related to nonvested stock options was $7, which is expected to be recognized over a weighted-average period of 13 months. As of February 2, 2019, the total unrecognized stock-based compensation expense related to nonvested stock options was $7, which is expected to be recognized over a weighted-average period of 13 months. $22 $34 Nordstrom, Inc. and subsidiaries 57 Nordstrom, Inc. and subsidiaries 57 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 14: INCOME TAXES In December 2017, the Tax Act was signed into law. Among numerous other provisions, the Tax Act significantly revised the U.S. federal NOTE 14: INCOME TAXES corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax In December 2017, the Tax Act was signed into law. Among numerous other provisions, the Tax Act significantly revised the U.S. federal Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Act, resulting in no material Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this changes to previously recorded provisional amounts. estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Act, resulting in no material changes to previously recorded provisional amounts. U.S. and foreign components of earnings before income taxes were as follows: U.S. and foreign components of earnings before income taxes were as follows: Fiscal year 2016 2018 2017 U.S. Fiscal year Foreign U.S. Earnings before income taxes Foreign Earnings before income taxes Income tax expense consists of the following: Income tax expense consists of the following: Fiscal year Current income taxes: Fiscal year Federal Current income taxes: State and local Federal Foreign State and local Total current income tax expense Foreign Deferred income taxes: Total current income tax expense Federal Deferred income taxes: State and local Federal Foreign State and local Total deferred income tax (benefit) expense Foreign Total income tax expense Total deferred income tax (benefit) expense $792 2018 (59) $792 $733 (59) $733 2018 2018 $147 56 $147 — 56 203 — 203 (5) (3) (5) (26) (3) (34) (26) $169 (34) $803 2017 (13) $803 $790 (13) $790 2017 2017 $291 51 $291 — 51 342 — 342 10 1 10 — 1 11 — $353 11 Total income tax expense A reconciliation of the statutory federal income tax rate to the effective tax rate on earnings before income taxes is as follows: A reconciliation of the statutory federal income tax rate to the effective tax rate on earnings before income taxes is as follows: Fiscal year 2017 2018 $169 $353 Statutory rate Fiscal year Tax Act impact Statutory rate Goodwill impairment Tax Act impact State and local income taxes, net of federal income taxes Goodwill impairment Federal credits State and local income taxes, net of federal income taxes Valuation allowance release Federal credits Other, net Valuation allowance release Effective tax rate Other, net 21.0% 2018 (0.1%) 21.0% — (0.1%) 5.8% — (1.5%) 5.8% (1.2%) (1.5%) (0.9%) (1.2%) 23.1% (0.9%) 33.7% 2017 6.1% 33.7% — 6.1% 4.5% — (0.7%) 4.5% — (0.7%) 1.1% — 44.7% 1.1% $687 2016 (3) $687 $684 (3) $684 2016 2016 $290 54 $290 1 54 345 1 345 (17) (5) (17) 7 (5) (15) 7 $330 (15) $330 2016 35.0% 2016 — 35.0% 10.1% — 5.1% 10.1% (0.6%) 5.1% — (0.6%) (1.4%) — 48.2% (1.4%) Effective tax rate The decrease in the effective tax rate for 2018 compared with 2017 was primarily due to the lower statutory tax rate enacted under the Tax Act, the benefit of certain current year foreign losses and release of a foreign valuation allowance. The decrease in the effective tax rate for 2018 compared with 2017 was primarily due to the lower statutory tax rate enacted under the Tax Act, the benefit of certain current year foreign losses and release of a foreign valuation allowance. 23.1% 44.7% 48.2% 58 58 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) The components of deferred tax assets and liabilities are as follows: The components of deferred tax assets and liabilities are as follows: February 2, 2019 February 3, 2018 February 2, 2019 February 3, 2018 Deferred tax assets: Deferred tax assets: Compensation and benefits accruals Compensation and benefits accruals Allowance for sales returns Allowance for sales returns Credit card receivable transaction Credit card receivable transaction Accrued expenses Accrued expenses Merchandise inventories Merchandise inventories Gift cards Gift cards Loyalty program Loyalty program Federal benefit of state taxes Federal benefit of state taxes Net operating losses Net operating losses Other Total deferred tax assets Other Total deferred tax assets Valuation allowance Valuation allowance Total net deferred tax assets Total net deferred tax assets Deferred tax liabilities: Total deferred tax liabilities Debt exchange premium Total deferred tax liabilities Net deferred tax assets Net deferred tax assets Deferred tax liabilities: Land, property and equipment basis and depreciation differences Land, property and equipment basis and depreciation differences Debt exchange premium As of February 2, 2019, our state and foreign net operating loss carryforwards for income tax purposes were approximately $12 and $132. As of February 3, 2018, our state and foreign net operating loss carryforwards for income tax purposes were approximately $11 and $64. The As of February 2, 2019, our state and foreign net operating loss carryforwards for income tax purposes were approximately $12 and $132. As net operating loss carryforwards are subject to certain statutory limitations of applicable state and foreign laws. If not utilized, a portion of our of February 3, 2018, our state and foreign net operating loss carryforwards for income tax purposes were approximately $11 and $64. The state and foreign net operating loss carryforwards will begin to expire in 2031 and 2033. net operating loss carryforwards are subject to certain statutory limitations of applicable state and foreign laws. If not utilized, a portion of our state and foreign net operating loss carryforwards will begin to expire in 2031 and 2033. As of February 2, 2019, we believe certain foreign net operating loss carryforwards and deferred tax assets will be realized and therefore we released $9 of related valuation allowance. As of February 2, 2019 and February 3, 2018, we believe there are certain other foreign net As of February 2, 2019, we believe certain foreign net operating loss carryforwards and deferred tax assets will be realized and therefore we operating loss carryforwards and deferred tax assets that will not be realized in the foreseeable future. As such, valuation allowances of $43 released $9 of related valuation allowance. As of February 2, 2019 and February 3, 2018, we believe there are certain other foreign net and $51 have been recorded as of February 2, 2019 and February 3, 2018. operating loss carryforwards and deferred tax assets that will not be realized in the foreseeable future. As such, valuation allowances of $43 and $51 have been recorded as of February 2, 2019 and February 3, 2018. A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows: A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows: Fiscal year Fiscal year Unrecognized tax benefit at beginning of year Unrecognized tax benefit at beginning of year Gross increase to tax positions in prior periods Gross increase to tax positions in prior periods Gross decrease to tax positions in prior periods Gross decrease to tax positions in prior periods Gross increase to tax positions in current period Gross increase to tax positions in current period Lapses in statute Lapses in statute Unrecognized tax benefit at end of year Unrecognized tax benefit at end of year 2018 2018 $31 $31 9 (14) 9 (14) 6 6 (2) $30 (2) $30 At the end of 2018 and 2017, $26 and $18 of the ending gross unrecognized tax benefit related to items which, if recognized, would affect the effective tax rate. At the end of 2018 and 2017, $26 and $18 of the ending gross unrecognized tax benefit related to items which, if recognized, would affect the effective tax rate. There were no significant changes to expense for interest and penalties in 2018, 2017 and 2016. At the end of 2018 and 2017, our liability for interest and penalties was $3 and $3. There were no significant changes to expense for interest and penalties in 2018, 2017 and 2016. At the end of 2018 and 2017, our liability for interest and penalties was $3 and $3. We file income tax returns in the U.S. and a limited number of foreign jurisdictions. With few exceptions, we are no longer subject to federal, state and local, or non-U.S. income tax examinations for years before 2013. Unrecognized tax benefits related to federal, state and local tax We file income tax returns in the U.S. and a limited number of foreign jurisdictions. With few exceptions, we are no longer subject to federal, positions may decrease by $14 by February 1, 2020, due to the completion of examinations and the expiration of various statutes of state and local, or non-U.S. income tax examinations for years before 2013. Unrecognized tax benefits related to federal, state and local tax positions may decrease by $14 by February 1, 2020, due to the completion of examinations and the expiration of various statutes of limitations. limitations. Nordstrom, Inc. and subsidiaries 59 Nordstrom, Inc. and subsidiaries 59 $139 $139 52 52 (4) (4) 28 28 20 20 26 26 12 12 7 41 7 41 2 323 2 323 (43) (43) 280 280 (94) (94) (13) (107) (13) (107) $173 $173 2017 2017 $32 $32 2 2 (7) (7) 5 5 (1) $31 (1) $31 $148 $148 50 50 8 27 8 27 12 12 27 27 — — 16 16 22 22 2 312 2 312 (51) (51) 261 261 (109) (109) (14) (123) (14) (123) $138 $138 2016 2016 $19 $19 16 16 — — 2 2 (5) $32 (5) $32 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 14: INCOME TAXES In December 2017, the Tax Act was signed into law. Among numerous other provisions, the Tax Act significantly revised the U.S. federal NOTE 14: INCOME TAXES corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax In December 2017, the Tax Act was signed into law. Among numerous other provisions, the Tax Act significantly revised the U.S. federal Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this corporate income tax by reducing the statutory rate from 35% to 21%. In accordance with SEC Staff Accounting Bulletin No. 118, Income Tax estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Act, resulting in no material Accounting Implications of the Tax Cuts and Jobs Act, we made a reasonable estimate of the Tax Act’s impact and provisionally recorded this changes to previously recorded provisional amounts. estimate in our 2017 results. As of February 2, 2019, we completed our accounting for the impacts of the Tax Act, resulting in no material changes to previously recorded provisional amounts. U.S. and foreign components of earnings before income taxes were as follows: U.S. and foreign components of earnings before income taxes were as follows: Fiscal year U.S. Fiscal year Foreign U.S. Earnings before income taxes Foreign Earnings before income taxes Income tax expense consists of the following: Income tax expense consists of the following: Fiscal year Current income taxes: Fiscal year Current income taxes: Federal State and local Federal Foreign State and local Total current income tax expense Foreign Deferred income taxes: Total current income tax expense Deferred income taxes: Federal State and local Federal Foreign State and local Total deferred income tax (benefit) expense Foreign Total income tax expense Total deferred income tax (benefit) expense Total income tax expense Fiscal year Statutory rate Fiscal year Tax Act impact Statutory rate Goodwill impairment Tax Act impact Valuation allowance release Federal credits Other, net Valuation allowance release Effective tax rate Other, net Effective tax rate State and local income taxes, net of federal income taxes Goodwill impairment Federal credits State and local income taxes, net of federal income taxes 2018 $792 2018 $792 (59) $733 (59) $733 2018 2018 $147 $147 56 — 56 203 — 203 (5) (3) (5) (26) (3) (34) (26) $169 (34) $169 2018 21.0% 2018 (0.1%) 21.0% (0.1%) — 5.8% — (1.5%) 5.8% (1.2%) (1.5%) (0.9%) (1.2%) 23.1% (0.9%) 23.1% 2017 $803 2017 $803 (13) $790 (13) $790 2017 2017 $291 $291 51 — 51 342 — 342 10 10 1 — 1 11 — $353 11 $353 2017 33.7% 2017 33.7% 6.1% — 6.1% 4.5% — (0.7%) 4.5% (0.7%) — 1.1% — 44.7% 1.1% 44.7% 2016 $687 2016 $687 (3) $684 (3) $684 2016 2016 $290 $290 54 54 1 345 1 345 (17) (17) (5) 7 (5) (15) 7 $330 (15) $330 2016 35.0% 2016 35.0% — 10.1% — 10.1% 5.1% (0.6%) 5.1% (0.6%) — (1.4%) — 48.2% (1.4%) 48.2% A reconciliation of the statutory federal income tax rate to the effective tax rate on earnings before income taxes is as follows: A reconciliation of the statutory federal income tax rate to the effective tax rate on earnings before income taxes is as follows: The decrease in the effective tax rate for 2018 compared with 2017 was primarily due to the lower statutory tax rate enacted under the Tax Act, the benefit of certain current year foreign losses and release of a foreign valuation allowance. The decrease in the effective tax rate for 2018 compared with 2017 was primarily due to the lower statutory tax rate enacted under the Tax Act, the benefit of certain current year foreign losses and release of a foreign valuation allowance. Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) The components of deferred tax assets and liabilities are as follows: The components of deferred tax assets and liabilities are as follows: Deferred tax assets: Deferred tax assets: Compensation and benefits accruals Compensation and benefits accruals Allowance for sales returns Allowance for sales returns Credit card receivable transaction Credit card receivable transaction Accrued expenses Accrued expenses Merchandise inventories Merchandise inventories Gift cards Gift cards Loyalty program Loyalty program Federal benefit of state taxes Federal benefit of state taxes Net operating losses Net operating losses Other Total deferred tax assets Other Total deferred tax assets Valuation allowance Valuation allowance Total net deferred tax assets Total net deferred tax assets Deferred tax liabilities: Deferred tax liabilities: Land, property and equipment basis and depreciation differences Land, property and equipment basis and depreciation differences Debt exchange premium Total deferred tax liabilities Debt exchange premium Total deferred tax liabilities Net deferred tax assets February 2, 2019 February 3, 2018 February 2, 2019 February 3, 2018 $139 $139 52 52 (4) (4) 28 28 20 20 26 26 12 12 7 7 41 41 2 2 323 323 (43) (43) 280 280 (94) (94) (13) (13) (107) (107) $173 $148 $148 50 50 8 8 27 27 12 12 27 27 — — 16 16 22 22 2 2 312 312 (51) (51) 261 261 (109) (109) (14) (14) (123) (123) $138 $173 Net deferred tax assets As of February 2, 2019, our state and foreign net operating loss carryforwards for income tax purposes were approximately $12 and $132. As of February 3, 2018, our state and foreign net operating loss carryforwards for income tax purposes were approximately $11 and $64. The As of February 2, 2019, our state and foreign net operating loss carryforwards for income tax purposes were approximately $12 and $132. As net operating loss carryforwards are subject to certain statutory limitations of applicable state and foreign laws. If not utilized, a portion of our of February 3, 2018, our state and foreign net operating loss carryforwards for income tax purposes were approximately $11 and $64. The state and foreign net operating loss carryforwards will begin to expire in 2031 and 2033. net operating loss carryforwards are subject to certain statutory limitations of applicable state and foreign laws. If not utilized, a portion of our state and foreign net operating loss carryforwards will begin to expire in 2031 and 2033. As of February 2, 2019, we believe certain foreign net operating loss carryforwards and deferred tax assets will be realized and therefore we released $9 of related valuation allowance. As of February 2, 2019 and February 3, 2018, we believe there are certain other foreign net As of February 2, 2019, we believe certain foreign net operating loss carryforwards and deferred tax assets will be realized and therefore we operating loss carryforwards and deferred tax assets that will not be realized in the foreseeable future. As such, valuation allowances of $43 released $9 of related valuation allowance. As of February 2, 2019 and February 3, 2018, we believe there are certain other foreign net and $51 have been recorded as of February 2, 2019 and February 3, 2018. operating loss carryforwards and deferred tax assets that will not be realized in the foreseeable future. As such, valuation allowances of $43 and $51 have been recorded as of February 2, 2019 and February 3, 2018. A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows: A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows: 2018 Fiscal year 2016 $138 2017 Fiscal year Unrecognized tax benefit at beginning of year Unrecognized tax benefit at beginning of year Gross increase to tax positions in prior periods Gross increase to tax positions in prior periods Gross decrease to tax positions in prior periods Gross decrease to tax positions in prior periods Gross increase to tax positions in current period Gross increase to tax positions in current period Lapses in statute Lapses in statute Unrecognized tax benefit at end of year 2018 $31 $31 9 9 (14) (14) 6 6 (2) (2) $30 2017 $32 $32 2 2 (7) (7) 5 5 (1) (1) $31 2016 $19 $19 16 16 — — 2 2 (5) (5) $32 $30 Unrecognized tax benefit at end of year $32 At the end of 2018 and 2017, $26 and $18 of the ending gross unrecognized tax benefit related to items which, if recognized, would affect the effective tax rate. At the end of 2018 and 2017, $26 and $18 of the ending gross unrecognized tax benefit related to items which, if recognized, would affect the effective tax rate. There were no significant changes to expense for interest and penalties in 2018, 2017 and 2016. At the end of 2018 and 2017, our liability for interest and penalties was $3 and $3. There were no significant changes to expense for interest and penalties in 2018, 2017 and 2016. At the end of 2018 and 2017, our liability for interest and penalties was $3 and $3. We file income tax returns in the U.S. and a limited number of foreign jurisdictions. With few exceptions, we are no longer subject to federal, state and local, or non-U.S. income tax examinations for years before 2013. Unrecognized tax benefits related to federal, state and local tax We file income tax returns in the U.S. and a limited number of foreign jurisdictions. With few exceptions, we are no longer subject to federal, positions may decrease by $14 by February 1, 2020, due to the completion of examinations and the expiration of various statutes of state and local, or non-U.S. income tax examinations for years before 2013. Unrecognized tax benefits related to federal, state and local tax limitations. positions may decrease by $14 by February 1, 2020, due to the completion of examinations and the expiration of various statutes of limitations. $31 58 58 Nordstrom, Inc. and subsidiaries 59 Nordstrom, Inc. and subsidiaries 59 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 15: EARNINGS PER SHARE Earnings per basic share is computed using the weighted-average number of common shares outstanding during the year. Earnings per NOTE 15: EARNINGS PER SHARE diluted share uses the weighted-average number of common shares outstanding during the year plus dilutive common stock equivalents, Earnings per basic share is computed using the weighted-average number of common shares outstanding during the year. Earnings per primarily restricted stock and stock options. Dilutive common stock is calculated using the treasury stock method and includes unvested diluted share uses the weighted-average number of common shares outstanding during the year plus dilutive common stock equivalents, RSUs and outstanding options that would reduce the amount of earnings for which each share is entitled. Anti-dilutive shares (including stock primarily restricted stock and stock options. Dilutive common stock is calculated using the treasury stock method and includes unvested options and other shares) are excluded from the calculation of diluted shares and earnings per diluted share because their impact could RSUs and outstanding options that would reduce the amount of earnings for which each share is entitled. Anti-dilutive shares (including stock increase earnings per diluted share. The computation of earnings per share is as follows: options and other shares) are excluded from the calculation of diluted shares and earnings per diluted share because their impact could increase earnings per diluted share. The computation of earnings per share is as follows: Fiscal year 2016 2018 2017 Net earnings Fiscal year Net earnings Basic shares Dilutive effect of common stock equivalents Basic shares Diluted shares Dilutive effect of common stock equivalents Diluted shares Earnings per basic share Earnings per diluted share Earnings per basic share Earnings per diluted share Anti-dilutive common stock equivalents $564 2018 $564 167.3 2.7 167.3 170.0 2.7 170.0 $3.37 $3.32 $3.37 $3.32 5.2 $437 2017 $437 166.8 2.1 166.8 168.9 2.1 168.9 $2.62 $2.59 $2.62 $2.59 10.5 $354 2016 $354 173.2 2.4 173.2 175.6 2.4 175.6 $2.05 $2.02 $2.05 $2.02 8.0 8.0 5.2 10.5 Anti-dilutive common stock equivalents Net earnings in 2018 included the Estimated Non-recurring Charge of $72, which had an impact of $0.28 per diluted share (see Note 1: Nature of Operations and Summary of Significant Accounting Policies). Net earnings in 2016 included the Trunk Club goodwill impairment Net earnings in 2018 included the Estimated Non-recurring Charge of $72, which had an impact of $0.28 per diluted share (see Note 1: charge of $197, which had an impact of $1.12 per diluted share. Nature of Operations and Summary of Significant Accounting Policies). Net earnings in 2016 included the Trunk Club goodwill impairment charge of $197, which had an impact of $1.12 per diluted share. NOTE 16: SEGMENT REPORTING NOTE 16: SEGMENT REPORTING Segments We continually monitor and review our segment reporting structure in accordance with authoritative guidance to determine whether any Segments changes have occurred that would impact our reportable segments. In the first quarter of 2018, as a result of the evolution of our operations, We continually monitor and review our segment reporting structure in accordance with authoritative guidance to determine whether any our reportable segments have become progressively more integrated such that we have changed to one reportable “Retail” segment to align changes have occurred that would impact our reportable segments. In the first quarter of 2018, as a result of the evolution of our operations, with how management operates and evaluates and views the results of our operations. Our principal executive officer, who is our chief our reportable segments have become progressively more integrated such that we have changed to one reportable “Retail” segment to align operating decision maker (“CODM”), reviews results on a total company, Full-Price and Off-Price basis and uses earnings before interest and with how management operates and evaluates and views the results of our operations. Our principal executive officer, who is our chief taxes as a measure of profitability. We completed the reporting and budgeting in the first quarter of 2018 to better align with how the CODM operating decision maker (“CODM”), reviews results on a total company, Full-Price and Off-Price basis and uses earnings before interest and allocates resources and assesses business performance. As part of this evolution, we now allocate our previous Credit segment assets, loss taxes as a measure of profitability. We completed the reporting and budgeting in the first quarter of 2018 to better align with how the CODM before interest and income taxes and loss before income taxes to the Retail segment. allocates resources and assesses business performance. As part of this evolution, we now allocate our previous Credit segment assets, loss before interest and income taxes and loss before income taxes to the Retail segment. Our Retail reportable segment aggregates our two operating segments, Full-Price and Off-Price. Full-Price consists of Nordstrom U.S. Full- Price stores, Nordstrom.com, Canada, Trunk Club, Jeffrey and Nordstrom Local. Off-Price consists of Nordstrom U.S. Rack stores, Our Retail reportable segment aggregates our two operating segments, Full-Price and Off-Price. Full-Price consists of Nordstrom U.S. Full- Nordstromrack.com/HauteLook and Last Chance clearance stores. Price stores, Nordstrom.com, Canada, Trunk Club, Jeffrey and Nordstrom Local. Off-Price consists of Nordstrom U.S. Rack stores, Nordstromrack.com/HauteLook and Last Chance clearance stores. Our Full-Price and Off-Price operating segments both generate revenue by offering customers an extensive selection of high-quality, brand- name and private label merchandise, which includes apparel, shoes, cosmetics and accessories for women, men, young adults and children. Our Full-Price and Off-Price operating segments both generate revenue by offering customers an extensive selection of high-quality, brand- We continue to focus on omni-channel initiatives by integrating the operations, merchandising and technology necessary to be consistent name and private label merchandise, which includes apparel, shoes, cosmetics and accessories for women, men, young adults and children. with our customers’ expectations of a seamless shopping experience regardless of channel or business. Full-Price and Off-Price have We continue to focus on omni-channel initiatives by integrating the operations, merchandising and technology necessary to be consistent historically had similar economic characteristics and are expected to have similar economic characteristics and long-term financial with our customers’ expectations of a seamless shopping experience regardless of channel or business. Full-Price and Off-Price have performance in future periods. They also have other similar qualitative characteristics, including suppliers, method of distribution, type of historically had similar economic characteristics and are expected to have similar economic characteristics and long-term financial customer and regulatory environment. Due to their similar qualitative and economic characteristics, we have aggregated our Full-Price and performance in future periods. They also have other similar qualitative characteristics, including suppliers, method of distribution, type of Off-Price operating segments into a single reportable segment. customer and regulatory environment. Due to their similar qualitative and economic characteristics, we have aggregated our Full-Price and Off-Price operating segments into a single reportable segment. Amounts in the Corporate/Other column include unallocated corporate expenses and assets (including unallocated assets in corporate headquarters, consisting primarily of cash, land, buildings and equipment and deferred tax assets), inter-segment eliminations and other Amounts in the Corporate/Other column include unallocated corporate expenses and assets (including unallocated assets in corporate adjustments to segment results necessary for the presentation of consolidated financial results in accordance with generally accepted headquarters, consisting primarily of cash, land, buildings and equipment and deferred tax assets), inter-segment eliminations and other accounting principles. adjustments to segment results necessary for the presentation of consolidated financial results in accordance with generally accepted accounting principles. 60 60 Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Accounting Policy We present our segment results for all years in the way that management views our results internally, including presenting 2018 under the Accounting Policy new Revenue Standard while prior period amounts are not adjusted. For 2018, we generally use the same methodology to compute earnings We present our segment results for all years in the way that management views our results internally, including presenting 2018 under the before income taxes for our reportable segment as we do for the consolidated Company. As a result, for our Retail segment in 2018, we defer new Revenue Standard while prior period amounts are not adjusted. For 2018, we generally use the same methodology to compute earnings a portion of underlying sales revenue as customers earn points and Notes in the Nordy Club, based on an estimated stand-alone selling price before income taxes for our reportable segment as we do for the consolidated Company. As a result, for our Retail segment in 2018, we defer of primarily points and Notes, and recognize the deferred revenue and related cost of sales when the Notes are ultimately redeemed. a portion of underlying sales revenue as customers earn points and Notes in the Nordy Club, based on an estimated stand-alone selling price of primarily points and Notes, and recognize the deferred revenue and related cost of sales when the Notes are ultimately redeemed. For 2017 and 2016, prior to the adoption of the new Revenue Standard, we estimated the net cost of Notes to be issued and redeemed. We recorded this cost as reward points were accumulated in cost of sales in our total company results. The related Notes expenses were For 2017 and 2016, prior to the adoption of the new Revenue Standard, we estimated the net cost of Notes to be issued and redeemed. We included at face value in the Retail segment. As a result, our Corporate/Other column included an adjustment to reduce the Notes expense recorded this cost as reward points were accumulated in cost of sales in our total company results. The related Notes expenses were from face value to their estimated cost. In addition, the full amount of redemptions of our Notes were included in net sales for our Retail included at face value in the Retail segment. As a result, our Corporate/Other column included an adjustment to reduce the Notes expense segment. The net sales amount in our Corporate/Other column primarily related to an entry to eliminate these transactions from our from face value to their estimated cost. In addition, the full amount of redemptions of our Notes were included in net sales for our Retail consolidated net sales. If we allocated these types of Corporate/Other adjustments in 2017 and 2016, Retail segment earnings before interest segment. The net sales amount in our Corporate/Other column primarily related to an entry to eliminate these transactions from our and income taxes would increase $1 and $8 and Corporate/Other loss before interest and income taxes would increase $1 and $8. Other consolidated net sales. If we allocated these types of Corporate/Other adjustments in 2017 and 2016, Retail segment earnings before interest than as described above, the accounting policies of our reportable segment are the same as those described in Note 1: Nature of Operations and income taxes would increase $1 and $8 and Corporate/Other loss before interest and income taxes would increase $1 and $8. Other and Summary of Significant Accounting Policies. than as described above, the accounting policies of our reportable segment are the same as those described in Note 1: Nature of Operations and Summary of Significant Accounting Policies. The following table sets forth information for our reportable segment: The following table sets forth information for our reportable segment: Corporate/Other Corporate/Other Fiscal year 2018 Net sales Fiscal year 2018 Credit card revenues, net Net sales Earnings (loss) before interest and income taxes Credit card revenues, net Interest expense, net Earnings (loss) before interest and income taxes Earnings (loss) before income taxes Interest expense, net Capital expenditures Earnings (loss) before income taxes Depreciation and amortization Capital expenditures Assets Depreciation and amortization Assets Fiscal year 2017 Net sales1 Fiscal year 2017 Credit card revenues, net Net sales1 Earnings (loss) before income taxes Interest expense, net Capital expenditures Earnings (loss) before income taxes Depreciation and amortization Capital expenditures Assets Depreciation and amortization Assets Fiscal year 2016 Net sales1 Fiscal year 2016 Credit card revenues, net Net sales1 Earnings (loss) before interest and income taxes Credit card revenues, net Interest expense, net Earnings (loss) before interest and income taxes Earnings (loss) before interest and income taxes Credit card revenues, net Interest expense, net Earnings (loss) before interest and income taxes Earnings (loss) before income taxes Interest expense, net Capital expenditures Earnings (loss) before income taxes Depreciation and amortization Capital expenditures Assets Depreciation and amortization Retail Retail $15,480 $15,480 — $15,408 $15,408 — 1,095 — 1,095 — 1,095 — 1,095 415 436 415 5,300 436 5,300 1,111 — 1,111 — 1,111 — 1,111 516 445 516 5,477 445 5,477 917 — 917 — 917 — 593 917 456 593 5,770 456 5,770 $14,768 $14,768 — Total Total $15,480 $15,480 380 837 380 (104) 837 733 (104) 654 733 669 654 7,886 669 7,886 $15,137 $15,137 341 926 341 (136) 926 790 (136) 731 790 666 731 8,115 666 8,115 $14,498 $14,498 259 805 259 (121) 805 684 (121) 846 684 645 846 7,858 645 7,858 $— 380 $— (258) 380 (104) (258) (362) (104) 239 (362) 233 239 2,586 233 2,586 ($271) ($271) 341 (185) 341 (136) (185) (321) (136) 215 (321) 221 215 2,638 221 2,638 ($270) ($270) 259 (112) 259 (121) (112) (233) (121) 253 (233) 189 253 2,088 189 2,088 Nordstrom, Inc. and subsidiaries 61 Nordstrom, Inc. and subsidiaries 61 1 If we applied the sales return allowance allocation and the loyalty related adjustments in 2017 and 2016, Retail segment net sales would decrease $271 and $270 and Assets Corporate/Other would increase $271 and $270. 1 If we applied the sales return allowance allocation and the loyalty related adjustments in 2017 and 2016, Retail segment net sales would decrease $271 and $270 and Corporate/Other would increase $271 and $270. For information about disaggregated revenues, see Note 2: Revenue. For information about disaggregated revenues, see Note 2: Revenue. Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 15: EARNINGS PER SHARE Earnings per basic share is computed using the weighted-average number of common shares outstanding during the year. Earnings per NOTE 15: EARNINGS PER SHARE diluted share uses the weighted-average number of common shares outstanding during the year plus dilutive common stock equivalents, Earnings per basic share is computed using the weighted-average number of common shares outstanding during the year. Earnings per primarily restricted stock and stock options. Dilutive common stock is calculated using the treasury stock method and includes unvested diluted share uses the weighted-average number of common shares outstanding during the year plus dilutive common stock equivalents, RSUs and outstanding options that would reduce the amount of earnings for which each share is entitled. Anti-dilutive shares (including stock primarily restricted stock and stock options. Dilutive common stock is calculated using the treasury stock method and includes unvested options and other shares) are excluded from the calculation of diluted shares and earnings per diluted share because their impact could RSUs and outstanding options that would reduce the amount of earnings for which each share is entitled. Anti-dilutive shares (including stock increase earnings per diluted share. The computation of earnings per share is as follows: options and other shares) are excluded from the calculation of diluted shares and earnings per diluted share because their impact could increase earnings per diluted share. The computation of earnings per share is as follows: Fiscal year Net earnings Fiscal year Net earnings Basic shares Dilutive effect of common stock equivalents Basic shares Diluted shares Dilutive effect of common stock equivalents Diluted shares Earnings per basic share Earnings per diluted share Earnings per basic share Earnings per diluted share Anti-dilutive common stock equivalents Anti-dilutive common stock equivalents 2018 $564 2018 $564 167.3 167.3 2.7 170.0 2.7 170.0 $3.37 $3.32 $3.37 $3.32 5.2 5.2 2017 $437 2017 $437 166.8 166.8 2.1 168.9 2.1 168.9 $2.62 $2.59 $2.62 $2.59 10.5 10.5 2016 $354 2016 $354 173.2 173.2 2.4 175.6 2.4 175.6 $2.05 $2.02 $2.05 $2.02 8.0 8.0 Net earnings in 2018 included the Estimated Non-recurring Charge of $72, which had an impact of $0.28 per diluted share (see Note 1: Nature of Operations and Summary of Significant Accounting Policies). Net earnings in 2016 included the Trunk Club goodwill impairment Net earnings in 2018 included the Estimated Non-recurring Charge of $72, which had an impact of $0.28 per diluted share (see Note 1: charge of $197, which had an impact of $1.12 per diluted share. Nature of Operations and Summary of Significant Accounting Policies). Net earnings in 2016 included the Trunk Club goodwill impairment charge of $197, which had an impact of $1.12 per diluted share. NOTE 16: SEGMENT REPORTING NOTE 16: SEGMENT REPORTING Segments Segments We continually monitor and review our segment reporting structure in accordance with authoritative guidance to determine whether any changes have occurred that would impact our reportable segments. In the first quarter of 2018, as a result of the evolution of our operations, We continually monitor and review our segment reporting structure in accordance with authoritative guidance to determine whether any our reportable segments have become progressively more integrated such that we have changed to one reportable “Retail” segment to align changes have occurred that would impact our reportable segments. In the first quarter of 2018, as a result of the evolution of our operations, with how management operates and evaluates and views the results of our operations. Our principal executive officer, who is our chief our reportable segments have become progressively more integrated such that we have changed to one reportable “Retail” segment to align operating decision maker (“CODM”), reviews results on a total company, Full-Price and Off-Price basis and uses earnings before interest and with how management operates and evaluates and views the results of our operations. Our principal executive officer, who is our chief taxes as a measure of profitability. We completed the reporting and budgeting in the first quarter of 2018 to better align with how the CODM operating decision maker (“CODM”), reviews results on a total company, Full-Price and Off-Price basis and uses earnings before interest and allocates resources and assesses business performance. As part of this evolution, we now allocate our previous Credit segment assets, loss taxes as a measure of profitability. We completed the reporting and budgeting in the first quarter of 2018 to better align with how the CODM before interest and income taxes and loss before income taxes to the Retail segment. allocates resources and assesses business performance. As part of this evolution, we now allocate our previous Credit segment assets, loss before interest and income taxes and loss before income taxes to the Retail segment. Our Retail reportable segment aggregates our two operating segments, Full-Price and Off-Price. Full-Price consists of Nordstrom U.S. Full- Price stores, Nordstrom.com, Canada, Trunk Club, Jeffrey and Nordstrom Local. Off-Price consists of Nordstrom U.S. Rack stores, Our Retail reportable segment aggregates our two operating segments, Full-Price and Off-Price. Full-Price consists of Nordstrom U.S. Full- Nordstromrack.com/HauteLook and Last Chance clearance stores. Price stores, Nordstrom.com, Canada, Trunk Club, Jeffrey and Nordstrom Local. Off-Price consists of Nordstrom U.S. Rack stores, Nordstromrack.com/HauteLook and Last Chance clearance stores. Our Full-Price and Off-Price operating segments both generate revenue by offering customers an extensive selection of high-quality, brand- name and private label merchandise, which includes apparel, shoes, cosmetics and accessories for women, men, young adults and children. Our Full-Price and Off-Price operating segments both generate revenue by offering customers an extensive selection of high-quality, brand- We continue to focus on omni-channel initiatives by integrating the operations, merchandising and technology necessary to be consistent name and private label merchandise, which includes apparel, shoes, cosmetics and accessories for women, men, young adults and children. with our customers’ expectations of a seamless shopping experience regardless of channel or business. Full-Price and Off-Price have We continue to focus on omni-channel initiatives by integrating the operations, merchandising and technology necessary to be consistent historically had similar economic characteristics and are expected to have similar economic characteristics and long-term financial with our customers’ expectations of a seamless shopping experience regardless of channel or business. Full-Price and Off-Price have performance in future periods. They also have other similar qualitative characteristics, including suppliers, method of distribution, type of historically had similar economic characteristics and are expected to have similar economic characteristics and long-term financial customer and regulatory environment. Due to their similar qualitative and economic characteristics, we have aggregated our Full-Price and performance in future periods. They also have other similar qualitative characteristics, including suppliers, method of distribution, type of Off-Price operating segments into a single reportable segment. customer and regulatory environment. Due to their similar qualitative and economic characteristics, we have aggregated our Full-Price and Off-Price operating segments into a single reportable segment. Amounts in the Corporate/Other column include unallocated corporate expenses and assets (including unallocated assets in corporate headquarters, consisting primarily of cash, land, buildings and equipment and deferred tax assets), inter-segment eliminations and other Amounts in the Corporate/Other column include unallocated corporate expenses and assets (including unallocated assets in corporate adjustments to segment results necessary for the presentation of consolidated financial results in accordance with generally accepted headquarters, consisting primarily of cash, land, buildings and equipment and deferred tax assets), inter-segment eliminations and other adjustments to segment results necessary for the presentation of consolidated financial results in accordance with generally accepted accounting principles. accounting principles. Nordstrom, Inc. Nordstrom, Inc. Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) Accounting Policy We present our segment results for all years in the way that management views our results internally, including presenting 2018 under the Accounting Policy new Revenue Standard while prior period amounts are not adjusted. For 2018, we generally use the same methodology to compute earnings We present our segment results for all years in the way that management views our results internally, including presenting 2018 under the before income taxes for our reportable segment as we do for the consolidated Company. As a result, for our Retail segment in 2018, we defer new Revenue Standard while prior period amounts are not adjusted. For 2018, we generally use the same methodology to compute earnings a portion of underlying sales revenue as customers earn points and Notes in the Nordy Club, based on an estimated stand-alone selling price before income taxes for our reportable segment as we do for the consolidated Company. As a result, for our Retail segment in 2018, we defer of primarily points and Notes, and recognize the deferred revenue and related cost of sales when the Notes are ultimately redeemed. a portion of underlying sales revenue as customers earn points and Notes in the Nordy Club, based on an estimated stand-alone selling price of primarily points and Notes, and recognize the deferred revenue and related cost of sales when the Notes are ultimately redeemed. For 2017 and 2016, prior to the adoption of the new Revenue Standard, we estimated the net cost of Notes to be issued and redeemed. We recorded this cost as reward points were accumulated in cost of sales in our total company results. The related Notes expenses were For 2017 and 2016, prior to the adoption of the new Revenue Standard, we estimated the net cost of Notes to be issued and redeemed. We included at face value in the Retail segment. As a result, our Corporate/Other column included an adjustment to reduce the Notes expense recorded this cost as reward points were accumulated in cost of sales in our total company results. The related Notes expenses were from face value to their estimated cost. In addition, the full amount of redemptions of our Notes were included in net sales for our Retail included at face value in the Retail segment. As a result, our Corporate/Other column included an adjustment to reduce the Notes expense segment. The net sales amount in our Corporate/Other column primarily related to an entry to eliminate these transactions from our from face value to their estimated cost. In addition, the full amount of redemptions of our Notes were included in net sales for our Retail consolidated net sales. If we allocated these types of Corporate/Other adjustments in 2017 and 2016, Retail segment earnings before interest segment. The net sales amount in our Corporate/Other column primarily related to an entry to eliminate these transactions from our and income taxes would increase $1 and $8 and Corporate/Other loss before interest and income taxes would increase $1 and $8. Other consolidated net sales. If we allocated these types of Corporate/Other adjustments in 2017 and 2016, Retail segment earnings before interest than as described above, the accounting policies of our reportable segment are the same as those described in Note 1: Nature of Operations and income taxes would increase $1 and $8 and Corporate/Other loss before interest and income taxes would increase $1 and $8. Other and Summary of Significant Accounting Policies. than as described above, the accounting policies of our reportable segment are the same as those described in Note 1: Nature of Operations and Summary of Significant Accounting Policies. The following table sets forth information for our reportable segment: The following table sets forth information for our reportable segment: Retail Corporate/Other Retail $15,480 — $15,480 1,095 — — 1,095 1,095 — 415 1,095 436 415 5,300 436 5,300 Corporate/Other $— 380 $— (258) 380 (104) (258) (362) (104) 239 (362) 233 239 2,586 233 2,586 Fiscal year 2018 Net sales Fiscal year 2018 Credit card revenues, net Net sales Earnings (loss) before interest and income taxes Credit card revenues, net Interest expense, net Earnings (loss) before interest and income taxes Earnings (loss) before income taxes Interest expense, net Capital expenditures Earnings (loss) before income taxes Depreciation and amortization Capital expenditures Assets Depreciation and amortization Assets Fiscal year 2017 Net sales1 Fiscal year 2017 Credit card revenues, net Net sales1 Earnings (loss) before interest and income taxes Credit card revenues, net Interest expense, net Earnings (loss) before interest and income taxes Earnings (loss) before income taxes Interest expense, net Capital expenditures Earnings (loss) before income taxes Depreciation and amortization Capital expenditures Assets Depreciation and amortization Assets Fiscal year 2016 Net sales1 Fiscal year 2016 Credit card revenues, net Net sales1 Earnings (loss) before interest and income taxes Credit card revenues, net Interest expense, net Earnings (loss) before interest and income taxes Earnings (loss) before income taxes Interest expense, net Capital expenditures Earnings (loss) before income taxes Depreciation and amortization Capital expenditures Assets Depreciation and amortization Assets 1 If we applied the sales return allowance allocation and the loyalty related adjustments in 2017 and 2016, Retail segment net sales would decrease $271 and $270 and Corporate/Other would increase $271 and $270. $14,768 — $14,768 917 — — 917 917 — 593 917 456 593 5,770 456 5,770 $15,408 — $15,408 1,111 — — 1,111 1,111 — 516 1,111 445 516 5,477 445 5,477 ($270) 259 ($270) (112) 259 (121) (112) (233) (121) 253 (233) 189 253 2,088 189 2,088 ($271) 341 ($271) (185) 341 (136) (185) (321) (136) 215 (321) 221 215 2,638 221 2,638 1 If we applied the sales return allowance allocation and the loyalty related adjustments in 2017 and 2016, Retail segment net sales would decrease $271 and $270 and Total Total $15,480 380 $15,480 837 380 (104) 837 733 (104) 654 733 669 654 7,886 669 7,886 $15,137 341 $15,137 926 341 (136) 926 790 (136) 731 790 666 731 8,115 666 8,115 $14,498 259 $14,498 805 259 (121) 805 684 (121) 846 684 645 846 7,858 645 7,858 60 60 Nordstrom, Inc. and subsidiaries 61 Nordstrom, Inc. and subsidiaries 61 Corporate/Other would increase $271 and $270. For information about disaggregated revenues, see Note 2: Revenue. For information about disaggregated revenues, see Note 2: Revenue. Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 17: SELECTED QUARTERLY DATA1 (UNAUDITED) NOTE 17: SELECTED QUARTERLY DATA1 (UNAUDITED) 1st Quarter 2nd Quarter Fiscal year 2018 Net sales Fiscal year 2018 Comparable sales increase2 Net sales Credit card revenues, net Comparable sales increase2 Gross profit Credit card revenues, net Selling, general and administrative expenses3 Gross profit Earnings before interest and income taxes3 Selling, general and administrative expenses3 Net earnings Earnings before interest and income taxes3 Earnings per basic share3 Net earnings Earnings per diluted share3 Earnings per basic share3 Dividends per share Earnings per diluted share3 Dividends per share Fiscal year 2017 1st Quarter $3,469 2nd Quarter $3,980 0.6% $3,469 92 0.6% 1,181 92 (1,120) 1,181 153 (1,120) 87 153 $0.52 87 $0.51 $0.52 $0.37 $0.51 $0.37 4.0% $3,980 87 4.0% 1,391 87 (1,232) 1,391 246 (1,232) 162 246 $0.97 162 $0.95 $0.97 $0.37 $0.95 $0.37 3rd Quarter 3rd Quarter $3,648 4th Quarter 4th Quarter $4,383 2.3% $3,648 100 2.3% 1,213 100 (1,208) 1,213 105 (1,208) 67 105 $0.40 67 $0.39 $0.40 $0.37 $0.39 $0.37 0.1% $4,383 101 0.1% 1,540 101 (1,308) 1,540 333 (1,308) 248 333 $1.50 248 $1.48 $1.50 $0.37 $1.48 $0.37 Total Total $15,480 1.7% $15,480 380 1.7% 5,325 380 (4,868) 5,325 837 (4,868) 564 837 $3.37 564 $3.32 $3.37 $1.48 $3.32 $1.48 $3,279 $4,600 $3,541 $3,717 $15,137 Net sales Fiscal year 2017 Comparable sales (decrease) increase2 Net sales Credit card revenues, net Comparable sales (decrease) increase2 Gross profit Credit card revenues, net Selling, general and administrative expenses Gross profit Earnings before interest and income taxes Selling, general and administrative expenses Net earnings Earnings before interest and income taxes Earnings per basic share Net earnings Earnings per diluted share Earnings per basic share Dividends per share Earnings per diluted share 1 Quarterly totals may not foot across due to rounding. Dividends per share 2 Comparable sales are sales from stores that have been open for at least one full year at the beginning of the year. Comparable sales include digital sales and actual returns 1 Quarterly totals may not foot across due to rounding. 2 Comparable sales are sales from stores that have been open for at least one full year at the beginning of the year. Comparable sales include digital sales and actual returns and exclude our estimate for sales return allowance and the 53rd week (see Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations for more information about the 53rd week). Due to the 53rd week in 2017, our 2018 comparable sales are reported on a like-for-like basis with no impact from calendar shifts or and exclude our estimate for sales return allowance and the 53rd week (see Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations the new Revenue Standard. for more information about the 53rd week). Due to the 53rd week in 2017, our 2018 comparable sales are reported on a like-for-like basis with no impact from calendar shifts or the new Revenue Standard. Accounting Policies). 3 Results in the third quarter include the Estimated Non-recurring Charge of $72, or $0.28 per diluted share (see Note 1: Nature of Operations and Summary of Significant 0.8% $15,137 341 0.8% 5,247 341 (4,662) 5,247 926 (4,662) 437 926 $2.62 437 $2.59 $2.62 $1.48 $2.59 (0.8%) $3,279 75 (0.8%) 1,124 75 (1,048) 1,124 151 (1,048) 63 151 $0.38 63 $0.37 $0.38 $0.37 $0.37 (0.9%) $3,541 88 (0.9%) 1,226 88 (1,106) 1,226 208 (1,106) 114 208 $0.68 114 $0.67 $0.68 $0.37 $0.67 1.7% $3,717 76 1.7% 1,266 76 (1,125) 1,266 217 (1,125) 110 217 $0.66 110 $0.65 $0.66 $0.37 $0.65 2.6% $4,600 102 2.6% 1,631 102 (1,383) 1,631 350 (1,383) 151 350 $0.90 151 $0.89 $0.90 $0.37 $0.89 3 Results in the third quarter include the Estimated Non-recurring Charge of $72, or $0.28 per diluted share (see Note 1: Nature of Operations and Summary of Significant $1.48 $0.37 $0.37 $0.37 $0.37 Accounting Policies). 62 62 Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. None. None. Item 9A. Controls and Procedures. Item 9A. Controls and Procedures. DISCLOSURE CONTROLS AND PROCEDURES DISCLOSURE CONTROLS AND PROCEDURES On January 2, 2019, we announced that Blake Nordstrom, our Co-President and Principal Executive Officer for the purposes of the On January 2, 2019, we announced that Blake Nordstrom, our Co-President and Principal Executive Officer for the purposes of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), had passed away. Blake Nordstrom, Peter Nordstrom and Erik Securities Exchange Act of 1934, as amended (the “Exchange Act”), had passed away. Blake Nordstrom, Peter Nordstrom and Erik Nordstrom had served as our co-presidents. On January 10, 2019, we filed an 8-K stating the Board of Directors designated Erik Nordstrom Nordstrom had served as our co-presidents. On January 10, 2019, we filed an 8-K stating the Board of Directors designated Erik Nordstrom as our principal executive officer, with both Erik Nordstrom and Peter Nordstrom continuing to serve as co-presidents. Our Chief Financial as our principal executive officer, with both Erik Nordstrom and Peter Nordstrom continuing to serve as co-presidents. Our Chief Financial Officer is the Company’s principal financial officer for purposes of the Exchange Act. Officer is the Company’s principal financial officer for purposes of the Exchange Act. As of the end of the period covered by this Annual Report on Form 10-K, we performed an evaluation under the supervision and with the As of the end of the period covered by this Annual Report on Form 10-K, we performed an evaluation under the supervision and with the participation of management, including our principal executive officer and principal financial officer, of the design and effectiveness of our participation of management, including our principal executive officer and principal financial officer, of the design and effectiveness of our disclosure controls and procedures (as defined in rules 13a-15(e) or 15d-15(e) under the Exchange Act). Based upon that evaluation, our disclosure controls and procedures (as defined in rules 13a-15(e) or 15d-15(e) under the Exchange Act). Based upon that evaluation, our principal executive officer and principal financial officer concluded that, as of the end of the period covered by this Annual Report, our principal executive officer and principal financial officer concluded that, as of the end of the period covered by this Annual Report, our disclosure controls and procedures were effective in the timely and accurate recording, processing, summarizing and reporting of material disclosure controls and procedures were effective in the timely and accurate recording, processing, summarizing and reporting of material financial and non-financial information within the time periods specified within the SEC’s rules and forms. Our principal executive officer and financial and non-financial information within the time periods specified within the SEC’s rules and forms. Our principal executive officer and principal financial officer also concluded that our disclosure controls and procedures were effective to ensure that information required to be principal financial officer also concluded that our disclosure controls and procedures were effective to ensure that information required to be disclosed in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our disclosed in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our principal executive officer and principal financial officer, to allow timely decisions regarding required disclosure. principal executive officer and principal financial officer, to allow timely decisions regarding required disclosure. CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) or 15d-15(f) of the Exchange Act) during There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) or 15d-15(f) of the Exchange Act) during our most recently completed fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over our most recently completed fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. financial reporting. MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as is defined in the Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as is defined in the Exchange Act. These internal controls are designed to provide reasonable assurance that the reported financial information is presented Exchange Act. These internal controls are designed to provide reasonable assurance that the reported financial information is presented fairly, that disclosures are adequate and that the judgments inherent in the preparation of financial statements are reasonable. There are fairly, that disclosures are adequate and that the judgments inherent in the preparation of financial statements are reasonable. There are inherent limitations in the effectiveness of any system of internal control, including the possibility of human error and overriding of controls. inherent limitations in the effectiveness of any system of internal control, including the possibility of human error and overriding of controls. Consequently, an effective internal control system can only provide reasonable, not absolute, assurance with respect to reporting financial Consequently, an effective internal control system can only provide reasonable, not absolute, assurance with respect to reporting financial Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework and criteria Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework and criteria established in Internal Control – Integrated Framework (2013), issued by the Committee of Sponsoring Organizations of the Treadway established in Internal Control – Integrated Framework (2013), issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this evaluation, management concluded that the Company’s internal control over financial reporting was effective as Commission. Based on this evaluation, management concluded that the Company’s internal control over financial reporting was effective as information. information. of February 2, 2019. of February 2, 2019. Deloitte & Touche LLP, an independent registered public accounting firm, was retained to audit our Consolidated Financial Statements and Deloitte & Touche LLP, an independent registered public accounting firm, was retained to audit our Consolidated Financial Statements and the effectiveness of our internal control over financial reporting. They have issued an attestation report on our internal control over financial the effectiveness of our internal control over financial reporting. They have issued an attestation report on our internal control over financial reporting as of February 2, 2019, which is included herein. reporting as of February 2, 2019, which is included herein. Nordstrom, Inc. and subsidiaries 63 Nordstrom, Inc. and subsidiaries 63 Nordstrom, Inc. Notes to Consolidated Financial Statements Nordstrom, Inc. (Dollar and share amounts in millions except per share, per option and per unit amounts) Notes to Consolidated Financial Statements (Dollar and share amounts in millions except per share, per option and per unit amounts) NOTE 17: SELECTED QUARTERLY DATA1 (UNAUDITED) NOTE 17: SELECTED QUARTERLY DATA1 (UNAUDITED) 1st Quarter 1st Quarter 2nd Quarter 2nd Quarter 3rd Quarter 3rd Quarter 4th Quarter 4th Quarter Fiscal year 2018 Net sales Fiscal year 2018 Comparable sales increase2 Net sales Credit card revenues, net Comparable sales increase2 Gross profit Credit card revenues, net Selling, general and administrative expenses3 Gross profit Earnings before interest and income taxes3 Selling, general and administrative expenses3 Net earnings Earnings before interest and income taxes3 Earnings per basic share3 Net earnings Earnings per diluted share3 Earnings per basic share3 Dividends per share Earnings per diluted share3 Dividends per share Fiscal year 2017 Net sales Fiscal year 2017 Comparable sales (decrease) increase2 Net sales Credit card revenues, net Comparable sales (decrease) increase2 Gross profit Credit card revenues, net Selling, general and administrative expenses Gross profit Earnings before interest and income taxes Selling, general and administrative expenses Net earnings Earnings before interest and income taxes Earnings per basic share Net earnings Earnings per diluted share Earnings per basic share Dividends per share Earnings per diluted share $3,469 $3,469 0.6% 0.6% 92 1,181 92 (1,120) 1,181 (1,120) 153 153 87 $0.52 87 $0.51 $0.52 $0.37 $0.51 $0.37 $3,279 (0.8%) $3,279 (0.8%) 75 1,124 75 (1,048) 1,124 (1,048) 151 151 63 $0.38 63 $0.37 $0.38 $0.37 $0.37 $0.37 $3,980 $3,980 4.0% 4.0% 87 1,391 87 (1,232) 1,391 (1,232) 246 162 246 $0.97 162 $0.95 $0.97 $0.37 $0.95 $0.37 $3,717 $3,717 1.7% 1.7% 76 1,266 76 (1,125) 1,266 (1,125) 217 110 217 $0.66 110 $0.65 $0.66 $0.37 $0.65 $0.37 $3,648 $3,648 2.3% 2.3% 100 1,213 100 (1,208) 1,213 (1,208) 105 105 67 $0.40 67 $0.39 $0.40 $0.37 $0.39 $0.37 $3,541 (0.9%) $3,541 (0.9%) 88 1,226 88 (1,106) 1,226 (1,106) 208 114 208 $0.68 114 $0.67 $0.68 $0.37 $0.67 $0.37 $4,383 $4,383 0.1% 0.1% 101 1,540 101 (1,308) 1,540 (1,308) 333 248 333 $1.50 248 $1.48 $1.50 $0.37 $1.48 $0.37 $4,600 $4,600 2.6% 2.6% 102 1,631 102 (1,383) 1,631 (1,383) 350 151 350 $0.90 151 $0.89 $0.90 $0.37 $0.89 $0.37 Total Total $15,480 $15,480 1.7% 1.7% 380 5,325 380 (4,868) 5,325 (4,868) 837 564 837 $3.37 564 $3.32 $3.37 $1.48 $3.32 $1.48 $15,137 $15,137 0.8% 0.8% 341 5,247 341 (4,662) 5,247 (4,662) 926 437 926 $2.62 437 $2.59 $2.62 $1.48 $2.59 $1.48 1 Quarterly totals may not foot across due to rounding. Dividends per share 1 Quarterly totals may not foot across due to rounding. 2 Comparable sales are sales from stores that have been open for at least one full year at the beginning of the year. Comparable sales include digital sales and actual returns and exclude our estimate for sales return allowance and the 53rd week (see Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations 2 Comparable sales are sales from stores that have been open for at least one full year at the beginning of the year. Comparable sales include digital sales and actual returns for more information about the 53rd week). Due to the 53rd week in 2017, our 2018 comparable sales are reported on a like-for-like basis with no impact from calendar shifts or and exclude our estimate for sales return allowance and the 53rd week (see Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations for more information about the 53rd week). Due to the 53rd week in 2017, our 2018 comparable sales are reported on a like-for-like basis with no impact from calendar shifts or 3 Results in the third quarter include the Estimated Non-recurring Charge of $72, or $0.28 per diluted share (see Note 1: Nature of Operations and Summary of Significant 3 Results in the third quarter include the Estimated Non-recurring Charge of $72, or $0.28 per diluted share (see Note 1: Nature of Operations and Summary of Significant the new Revenue Standard. the new Revenue Standard. Accounting Policies). Accounting Policies). Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure. None. None. Item 9A. Controls and Procedures. Item 9A. Controls and Procedures. DISCLOSURE CONTROLS AND PROCEDURES DISCLOSURE CONTROLS AND PROCEDURES On January 2, 2019, we announced that Blake Nordstrom, our Co-President and Principal Executive Officer for the purposes of the On January 2, 2019, we announced that Blake Nordstrom, our Co-President and Principal Executive Officer for the purposes of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), had passed away. Blake Nordstrom, Peter Nordstrom and Erik Securities Exchange Act of 1934, as amended (the “Exchange Act”), had passed away. Blake Nordstrom, Peter Nordstrom and Erik Nordstrom had served as our co-presidents. On January 10, 2019, we filed an 8-K stating the Board of Directors designated Erik Nordstrom Nordstrom had served as our co-presidents. On January 10, 2019, we filed an 8-K stating the Board of Directors designated Erik Nordstrom as our principal executive officer, with both Erik Nordstrom and Peter Nordstrom continuing to serve as co-presidents. Our Chief Financial as our principal executive officer, with both Erik Nordstrom and Peter Nordstrom continuing to serve as co-presidents. Our Chief Financial Officer is the Company’s principal financial officer for purposes of the Exchange Act. Officer is the Company’s principal financial officer for purposes of the Exchange Act. As of the end of the period covered by this Annual Report on Form 10-K, we performed an evaluation under the supervision and with the As of the end of the period covered by this Annual Report on Form 10-K, we performed an evaluation under the supervision and with the participation of management, including our principal executive officer and principal financial officer, of the design and effectiveness of our participation of management, including our principal executive officer and principal financial officer, of the design and effectiveness of our disclosure controls and procedures (as defined in rules 13a-15(e) or 15d-15(e) under the Exchange Act). Based upon that evaluation, our disclosure controls and procedures (as defined in rules 13a-15(e) or 15d-15(e) under the Exchange Act). Based upon that evaluation, our principal executive officer and principal financial officer concluded that, as of the end of the period covered by this Annual Report, our principal executive officer and principal financial officer concluded that, as of the end of the period covered by this Annual Report, our disclosure controls and procedures were effective in the timely and accurate recording, processing, summarizing and reporting of material disclosure controls and procedures were effective in the timely and accurate recording, processing, summarizing and reporting of material financial and non-financial information within the time periods specified within the SEC’s rules and forms. Our principal executive officer and financial and non-financial information within the time periods specified within the SEC’s rules and forms. Our principal executive officer and principal financial officer also concluded that our disclosure controls and procedures were effective to ensure that information required to be principal financial officer also concluded that our disclosure controls and procedures were effective to ensure that information required to be disclosed in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our disclosed in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our principal executive officer and principal financial officer, to allow timely decisions regarding required disclosure. principal executive officer and principal financial officer, to allow timely decisions regarding required disclosure. CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) or 15d-15(f) of the Exchange Act) during There were no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) or 15d-15(f) of the Exchange Act) during our most recently completed fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over our most recently completed fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. financial reporting. MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING MANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as is defined in the Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as is defined in the Exchange Act. These internal controls are designed to provide reasonable assurance that the reported financial information is presented Exchange Act. These internal controls are designed to provide reasonable assurance that the reported financial information is presented fairly, that disclosures are adequate and that the judgments inherent in the preparation of financial statements are reasonable. There are fairly, that disclosures are adequate and that the judgments inherent in the preparation of financial statements are reasonable. There are inherent limitations in the effectiveness of any system of internal control, including the possibility of human error and overriding of controls. inherent limitations in the effectiveness of any system of internal control, including the possibility of human error and overriding of controls. Consequently, an effective internal control system can only provide reasonable, not absolute, assurance with respect to reporting financial Consequently, an effective internal control system can only provide reasonable, not absolute, assurance with respect to reporting financial information. information. Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework and criteria Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework and criteria established in Internal Control – Integrated Framework (2013), issued by the Committee of Sponsoring Organizations of the Treadway established in Internal Control – Integrated Framework (2013), issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this evaluation, management concluded that the Company’s internal control over financial reporting was effective as Commission. Based on this evaluation, management concluded that the Company’s internal control over financial reporting was effective as of February 2, 2019. of February 2, 2019. Deloitte & Touche LLP, an independent registered public accounting firm, was retained to audit our Consolidated Financial Statements and Deloitte & Touche LLP, an independent registered public accounting firm, was retained to audit our Consolidated Financial Statements and the effectiveness of our internal control over financial reporting. They have issued an attestation report on our internal control over financial the effectiveness of our internal control over financial reporting. They have issued an attestation report on our internal control over financial reporting as of February 2, 2019, which is included herein. reporting as of February 2, 2019, which is included herein. 62 62 Nordstrom, Inc. and subsidiaries 63 Nordstrom, Inc. and subsidiaries 63 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM To the Board of Directors and Shareholders of Nordstrom, Inc. To the Board of Directors and Shareholders of Nordstrom, Inc. Opinion on Internal Control over Financial Reporting Opinion on Internal Control over Financial Reporting We have audited the internal control over financial reporting of Nordstrom, Inc. and subsidiaries (the “Company”) as of February 2, 2019, We have audited the internal control over financial reporting of Nordstrom, Inc. and subsidiaries (the “Company”) as of February 2, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of February 2, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO. reporting as of February 2, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO. We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated financial statements as of and for the year ended February 2, 2019, of the Company and our report dated March 18, 2019 consolidated financial statements as of and for the year ended February 2, 2019, of the Company and our report dated March 18, 2019 expressed an unqualified opinion on those financial statements. expressed an unqualified opinion on those financial statements. Basis for Opinion Basis for Opinion The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report On Internal Control Over effectiveness of internal control over financial reporting, included in the accompanying Management’s Report On Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. Definition and Limitations of Internal Control over Financial Reporting Definition and Limitations of Internal Control over Financial Reporting A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. or that the degree of compliance with the policies or procedures may deteriorate. /s/ Deloitte & Touche LLP /s/ Deloitte & Touche LLP Seattle, Washington Seattle, Washington March 18, 2019 March 18, 2019 64 64 Item 9B. Other Information. Item 9B. Other Information. None. None. PART III PART III Item 10. Directors, Executive Officers and Corporate Governance. Item 10. Directors, Executive Officers and Corporate Governance. The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Corporate Governance Corporate Governance Director Nominating Process Director Nominating Process Section 16(a) Beneficial Ownership Reporting Compliance Section 16(a) Beneficial Ownership Reporting Compliance Requirements and Deadlines for Submission of Proxy Proposals, Nomination of Directors and other Business of Shareholders Requirements and Deadlines for Submission of Proxy Proposals, Nomination of Directors and other Business of Shareholders The certifications of our Co-President and Chief Financial Officer required pursuant to Sections 302 and 906 of the Sarbanes-Oxley Act of The certifications of our Co-President and Chief Financial Officer required pursuant to Sections 302 and 906 of the Sarbanes-Oxley Act of 2002 are included as exhibits to this Annual Report on Form 10-K and were included as exhibits to each of our quarterly reports on Form 10- 2002 are included as exhibits to this Annual Report on Form 10-K and were included as exhibits to each of our quarterly reports on Form 10- Q. Our Co-President certified to the New York Stock Exchange (“NYSE”) on April 30, 2018 pursuant to Section 303A.12(a) of the NYSE’s Q. Our Co-President certified to the New York Stock Exchange (“NYSE”) on April 30, 2018 pursuant to Section 303A.12(a) of the NYSE’s listing standards, that he was not aware of any violation by the Company of the NYSE’s corporate governance listing standards as of that listing standards, that he was not aware of any violation by the Company of the NYSE’s corporate governance listing standards as of that date. date. Item 11. Executive Compensation. Item 11. Executive Compensation. The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Compensation of Executive Officers Compensation of Executive Officers Director Compensation Director Compensation Compensation Committee Interlocks and Insider Participation Compensation Committee Interlocks and Insider Participation Compensation Committee Report Compensation Committee Report Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters. The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Security Ownership of Certain Beneficial Owners and Management Security Ownership of Certain Beneficial Owners and Management Equity Compensation Plans Equity Compensation Plans Item 13. Certain Relationships and Related Transactions, and Director Independence. Item 13. Certain Relationships and Related Transactions, and Director Independence. The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Corporate Governance Corporate Governance Certain Relationships and Related Transactions Certain Relationships and Related Transactions Item 14. Principal Accounting Fees and Services. Item 14. Principal Accounting Fees and Services. The information required under this item is included in the following section of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following section of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the section of which is incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the section of which is incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Ratification of the Appointment of Independent Registered Public Accounting Firm Ratification of the Appointment of Independent Registered Public Accounting Firm Nordstrom, Inc. and subsidiaries 65 Nordstrom, Inc. and subsidiaries 65 REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM To the Board of Directors and Shareholders of Nordstrom, Inc. To the Board of Directors and Shareholders of Nordstrom, Inc. Opinion on Internal Control over Financial Reporting Opinion on Internal Control over Financial Reporting We have audited the internal control over financial reporting of Nordstrom, Inc. and subsidiaries (the “Company”) as of February 2, 2019, We have audited the internal control over financial reporting of Nordstrom, Inc. and subsidiaries (the “Company”) as of February 2, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of February 2, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO. reporting as of February 2, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO. We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated financial statements as of and for the year ended February 2, 2019, of the Company and our report dated March 18, 2019 consolidated financial statements as of and for the year ended February 2, 2019, of the Company and our report dated March 18, 2019 expressed an unqualified opinion on those financial statements. expressed an unqualified opinion on those financial statements. Basis for Opinion Basis for Opinion The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report On Internal Control Over effectiveness of internal control over financial reporting, included in the accompanying Management’s Report On Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. Definition and Limitations of Internal Control over Financial Reporting Definition and Limitations of Internal Control over Financial Reporting A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. or that the degree of compliance with the policies or procedures may deteriorate. /s/ Deloitte & Touche LLP /s/ Deloitte & Touche LLP Seattle, Washington Seattle, Washington March 18, 2019 March 18, 2019 64 64 Item 9B. Other Information. Item 9B. Other Information. None. None. PART III PART III Item 10. Directors, Executive Officers and Corporate Governance. Item 10. Directors, Executive Officers and Corporate Governance. The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Corporate Governance Corporate Governance Director Nominating Process Director Nominating Process Section 16(a) Beneficial Ownership Reporting Compliance Section 16(a) Beneficial Ownership Reporting Compliance Requirements and Deadlines for Submission of Proxy Proposals, Nomination of Directors and other Business of Shareholders Requirements and Deadlines for Submission of Proxy Proposals, Nomination of Directors and other Business of Shareholders The certifications of our Co-President and Chief Financial Officer required pursuant to Sections 302 and 906 of the Sarbanes-Oxley Act of The certifications of our Co-President and Chief Financial Officer required pursuant to Sections 302 and 906 of the Sarbanes-Oxley Act of 2002 are included as exhibits to this Annual Report on Form 10-K and were included as exhibits to each of our quarterly reports on Form 10- 2002 are included as exhibits to this Annual Report on Form 10-K and were included as exhibits to each of our quarterly reports on Form 10- Q. Our Co-President certified to the New York Stock Exchange (“NYSE”) on April 30, 2018 pursuant to Section 303A.12(a) of the NYSE’s Q. Our Co-President certified to the New York Stock Exchange (“NYSE”) on April 30, 2018 pursuant to Section 303A.12(a) of the NYSE’s listing standards, that he was not aware of any violation by the Company of the NYSE’s corporate governance listing standards as of that listing standards, that he was not aware of any violation by the Company of the NYSE’s corporate governance listing standards as of that date. date. Item 11. Executive Compensation. Item 11. Executive Compensation. The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Compensation of Executive Officers Compensation of Executive Officers Director Compensation Director Compensation Compensation Committee Interlocks and Insider Participation Compensation Committee Interlocks and Insider Participation Compensation Committee Report Compensation Committee Report Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters. The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Security Ownership of Certain Beneficial Owners and Management Security Ownership of Certain Beneficial Owners and Management Equity Compensation Plans Equity Compensation Plans Item 13. Certain Relationships and Related Transactions, and Director Independence. Item 13. Certain Relationships and Related Transactions, and Director Independence. The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following sections of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the sections of which are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Corporate Governance Corporate Governance Certain Relationships and Related Transactions Certain Relationships and Related Transactions Item 14. Principal Accounting Fees and Services. Item 14. Principal Accounting Fees and Services. The information required under this item is included in the following section of our Proxy Statement for our 2019 Annual Meeting of The information required under this item is included in the following section of our Proxy Statement for our 2019 Annual Meeting of Shareholders, the section of which is incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Shareholders, the section of which is incorporated by reference herein and will be filed within 120 days after the end of our fiscal year: Ratification of the Appointment of Independent Registered Public Accounting Firm Ratification of the Appointment of Independent Registered Public Accounting Firm Nordstrom, Inc. and subsidiaries 65 Nordstrom, Inc. and subsidiaries 65 PART IV PART IV Item 15. Exhibits, Financial Statement Schedules. Item 15. Exhibits, Financial Statement Schedules. The following information required under this item is filed as part of this report: The following information required under this item is filed as part of this report: (a)1. FINANCIAL STATEMENTS (a)1. FINANCIAL STATEMENTS Report of Independent Registered Public Accounting Firm Report of Independent Registered Public Accounting Firm Consolidated Statements of Earnings Consolidated Statements of Earnings Consolidated Statements of Comprehensive Earnings Consolidated Statements of Comprehensive Earnings Consolidated Balance Sheets Consolidated Balance Sheets Consolidated Statements of Shareholders’ Equity Consolidated Statements of Shareholders’ Equity Consolidated Statements of Cash Flows Consolidated Statements of Cash Flows Management’s Report on Internal Control Over Financial Reporting Management’s Report on Internal Control Over Financial Reporting Report of Independent Registered Public Accounting Firm Report of Independent Registered Public Accounting Firm Page Page 35 35 36 36 36 36 37 37 38 38 39 39 63 63 64 64 (a)3. EXHIBITS (a)3. EXHIBITS Exhibits are incorporated herein by reference or are filed with this report as set forth in the Index to Exhibits on pages 67 through 71 hereof. Exhibits are incorporated herein by reference or are filed with this report as set forth in the Index to Exhibits on pages 67 through 71 hereof. All other schedules and exhibits are omitted because they are not applicable, not required or because the information required has been All other schedules and exhibits are omitted because they are not applicable, not required or because the information required has been given as part of this report. given as part of this report. 66 66 Nordstrom, Inc. and Subsidiaries Nordstrom, Inc. and Subsidiaries Nordstrom, Inc. and Subsidiaries Exhibit Index Exhibit Index Exhibit Index Exhibit Exhibit 3.1 3.1 3.1 3.2 3.2 3.2 4.1 4.1 4.1 4.2 4.2 4.2 4.3 4.3 4.3 4.4 4.4 4.4 4.5 4.5 4.5 4.6 4.6 4.6 4.7 4.7 4.7 4.8 4.8 4.8 4.9 4.9 4.9 4.10 4.10 4.10 4.11* 4.11* 4.11* 10.1* 10.1* 10.1* 10.2* 10.2* 10.2* 10.3* 10.3* 10.3* 10.4* 10.4* 10.4* 10.5* 10.5* 10.5* 10.6* 10.6* 10.6* 10.7* 10.7* 10.7* 10.8* 10.8* 10.8* 2005 2005 Articles of Incorporation as amended and restated on May 25, Articles of Incorporation as amended and restated on May 25, Exhibit Articles of Incorporation as amended and restated on May 25, 2005 Bylaws, as amended and restated as of February 26, 2019 Bylaws, as amended and restated as of February 26, 2019 Bylaws, as amended and restated as of February 26, 2019 Indenture between Registrant and Norwest Bank Colorado, Indenture between Registrant and Norwest Bank Colorado, N.A., as trustee, dated March 11, 1998 Indenture between Registrant and Norwest Bank Colorado, N.A., as trustee, dated March 11, 1998 N.A., as trustee, dated March 11, 1998 Indenture dated December 3, 2007, between the Company Indenture dated December 3, 2007, between the Company and Wells Fargo Bank, National Association Indenture dated December 3, 2007, between the Company and Wells Fargo Bank, National Association and Wells Fargo Bank, National Association Form of 4.75% Note due May 1, 2020 Form of 4.75% Note due May 1, 2020 Form of 4.75% Note due May 1, 2020 Form of 4.00% Note due 2021 Form of 4.00% Note due 2021 Form of 4.00% Note due 2021 Form of 5.00% Global Note due 2044 Form of 5.00% Global Note due 2044 Form of 5.00% Global Note due 2044 Form of 5.00% Rule 144A Global Note due 2044 Form of 5.00% Rule 144A Global Note due 2044 Form of 5.00% Rule 144A Global Note due 2044 Form of 5.00% Regulation S Global Note due 2044 Form of 5.00% Regulation S Global Note due 2044 Form of 5.00% Regulation S Global Note due 2044 Form of 4.00% Note due 2027 Form of 4.00% Note due 2027 Form of 4.00% Note due 2027 Form of 5.00% Note due 2044 Form of 5.00% Note due 2044 Form of 5.00% Note due 2044 2013 2013 Registration Rights Agreement, dated as of December 12, Registration Rights Agreement, dated as of December 12, Registration Rights Agreement, dated as of December 12, 2013 Trunk Club Newco, Inc. 2010 Equity Incentive Plan Trunk Club Newco, Inc. 2010 Equity Incentive Plan Trunk Club Newco, Inc. 2010 Equity Incentive Plan Nordstrom 401(k) Plan & Profit Sharing, amended and Nordstrom 401(k) Plan & Profit Sharing, amended and restated on June 12, 2014 Nordstrom 401(k) Plan & Profit Sharing, amended and restated on June 12, 2014 restated on June 12, 2014 Amendment 2014-4 to the Nordstrom 401(k) Plan & Profit Amendment 2014-4 to the Nordstrom 401(k) Plan & Profit Amendment 2014-4 to the Nordstrom 401(k) Plan & Profit Sharing Sharing Sharing Sharing Sharing Amendment 2014-5 to the Nordstrom 401(k) Plan & Profit Amendment 2014-5 to the Nordstrom 401(k) Plan & Profit Amendment 2014-5 to the Nordstrom 401(k) Plan & Profit Sharing Sharing Amendment 2014-6 to the Nordstrom 401(k) Plan & Profit Amendment 2014-6 to the Nordstrom 401(k) Plan & Profit Amendment 2014-6 to the Nordstrom 401(k) Plan & Profit Sharing Sharing Amendment 2018-1 to the Nordstrom 401(k) Plan Amendment 2018-1 to the Nordstrom 401(k) Plan Amendment 2018-1 to the Nordstrom 401(k) Plan Amended and Restated Nordstrom, Inc. Executive Amended and Restated Nordstrom, Inc. Executive Management Bonus Plan Amended and Restated Nordstrom, Inc. Executive Management Bonus Plan Management Bonus Plan Nordstrom Executive Deferred Compensation Plan (2017 Nordstrom Executive Deferred Compensation Plan (2017 Nordstrom Executive Deferred Compensation Plan (2017 Restatement) Restatement) Restatement) Nordstrom, Inc. Employee Stock Purchase Plan (2011 Nordstrom, Inc. Employee Stock Purchase Plan (2011 Nordstrom, Inc. Employee Stock Purchase Plan (2011 Restatement) Restatement) Restatement) Method of Filing Method of Filing Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed Method of Filing on May 31, 2005, Exhibit 3.1 Incorporated by reference from the Registrant’s Form 8-K filed on May 31, 2005, Exhibit 3.1 on May 31, 2005, Exhibit 3.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 3.1 Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 3.1 on March 4, 2019, Exhibit 3.1 Incorporated by reference from Registration No. 333-47035, Incorporated by reference from Registration No. 333-47035, Incorporated by reference from Registration No. 333-47035, Exhibit 4.1 Exhibit 4.1 Exhibit 4.1 Incorporated by reference from the Registrant’s Form S-4/A Incorporated by reference from the Registrant’s Form S-4/A filed on April 29, 2014, Exhibit 4.1 Incorporated by reference from the Registrant’s Form S-4/A filed on April 29, 2014, Exhibit 4.1 filed on April 29, 2014, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on April 23, 2010, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed on April 23, 2010, Exhibit 4.1 on April 23, 2010, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on October 11, 2011, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed on October 11, 2011, Exhibit 4.1 on October 11, 2011, Exhibit 4.1 Incorporated by reference from the Registrant’s Form S-4 filed Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.2 Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.2 on March 28, 2014, Exhibit 4.2 Incorporated by reference from the Registrant’s Form S-4 filed Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.3 Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.3 on March 28, 2014, Exhibit 4.3 Incorporated by reference from the Registrant’s Form S-4 filed Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.4 Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.4 on March 28, 2014, Exhibit 4.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 9, 2017, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed on March 9, 2017, Exhibit 4.1 on March 9, 2017, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 9, 2017, Exhibit 4.2 Incorporated by reference from the Registrant’s Form 8-K filed on March 9, 2017, Exhibit 4.2 on March 9, 2017, Exhibit 4.2 Incorporated by reference from the Registrant’s Form S-4 filed Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.5 Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.5 on March 28, 2014, Exhibit 4.5 Incorporated by reference from the Registrant’s Form S-8 filed Incorporated by reference from the Registrant’s Form S-8 filed on August 27, 2014, Exhibit 4.1 Incorporated by reference from the Registrant’s Form S-8 filed on August 27, 2014, Exhibit 4.1 on August 27, 2014, Exhibit 4.1 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended May 2, 2015, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended May 2, 2015, Report on Form 10-Q for the quarter ended May 2, 2015, Exhibit 10.2 Exhibit 10.2 Exhibit 10.2 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended August 2, 2014, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended August 2, 2014, Report on Form 10-Q for the quarter ended August 2, 2014, Exhibit 10.6 Exhibit 10.6 Exhibit 10.6 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2014, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2014, Report on Form 10-Q for the quarter ended November 1, 2014, Exhibit 10.2 Exhibit 10.2 Exhibit 10.2 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2014, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2014, Report on Form 10-Q for the quarter ended November 1, 2014, Exhibit 10.3 Exhibit 10.3 Exhibit 10.3 Filed herewith electronically Filed herewith electronically Filed herewith electronically Incorporated by reference from the Registrant’s Form DEF 14A Incorporated by reference from the Registrant’s Form DEF 14A Incorporated by reference from the Registrant’s Form DEF 14A filed on April 8, 2016 filed on April 8, 2016 filed on April 8, 2016 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 3, 2018, Exhibit Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 3, 2018, Exhibit on Form 10-K for the year ended February 3, 2018, Exhibit 10.7 Incorporated by reference to Appendix A to the Registrant’s Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on March 31, 2011 Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on March 31, 2011 Form DEF 14A filed on March 31, 2011 10.7 10.7 *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. Nordstrom, Inc. and subsidiaries 67 Nordstrom, Inc. and subsidiaries 67 Nordstrom, Inc. and subsidiaries 67 PART IV PART IV Item 15. Exhibits, Financial Statement Schedules. Item 15. Exhibits, Financial Statement Schedules. The following information required under this item is filed as part of this report: The following information required under this item is filed as part of this report: (a)1. FINANCIAL STATEMENTS (a)1. FINANCIAL STATEMENTS Report of Independent Registered Public Accounting Firm Report of Independent Registered Public Accounting Firm Consolidated Statements of Earnings Consolidated Statements of Earnings Consolidated Statements of Comprehensive Earnings Consolidated Statements of Comprehensive Earnings Consolidated Balance Sheets Consolidated Balance Sheets Consolidated Statements of Shareholders’ Equity Consolidated Statements of Shareholders’ Equity Consolidated Statements of Cash Flows Consolidated Statements of Cash Flows Management’s Report on Internal Control Over Financial Reporting Management’s Report on Internal Control Over Financial Reporting Report of Independent Registered Public Accounting Firm Report of Independent Registered Public Accounting Firm Page Page 35 35 36 36 36 36 37 37 38 38 39 39 63 63 64 64 (a)3. EXHIBITS (a)3. EXHIBITS given as part of this report. given as part of this report. Exhibits are incorporated herein by reference or are filed with this report as set forth in the Index to Exhibits on pages 67 through 71 hereof. Exhibits are incorporated herein by reference or are filed with this report as set forth in the Index to Exhibits on pages 67 through 71 hereof. All other schedules and exhibits are omitted because they are not applicable, not required or because the information required has been All other schedules and exhibits are omitted because they are not applicable, not required or because the information required has been Nordstrom, Inc. and Subsidiaries Nordstrom, Inc. and Subsidiaries Exhibit Index Nordstrom, Inc. and Subsidiaries Exhibit Index Exhibit Index 3.1 3.1 3.1 3.2 3.2 3.2 4.1 4.1 4.1 4.2 4.2 4.2 4.3 4.3 4.3 4.4 4.4 4.4 4.5 4.5 4.5 4.6 4.6 4.6 4.7 4.7 4.7 4.8 4.8 4.8 4.9 4.9 4.9 4.10 4.10 4.10 4.11* 4.11* 4.11* 10.1* 10.1* 10.1* 10.2* 10.2* 10.2* 10.3* 10.3* 10.3* 10.4* 10.4* 10.4* 10.5* 10.5* 10.5* 10.6* 10.6* 10.6* 10.7* 10.7* 10.7* 10.8* 10.8* 10.8* Exhibit Exhibit Articles of Incorporation as amended and restated on May 25, Exhibit Articles of Incorporation as amended and restated on May 25, 2005 Articles of Incorporation as amended and restated on May 25, 2005 2005 Bylaws, as amended and restated as of February 26, 2019 Bylaws, as amended and restated as of February 26, 2019 Bylaws, as amended and restated as of February 26, 2019 Indenture between Registrant and Norwest Bank Colorado, Indenture between Registrant and Norwest Bank Colorado, N.A., as trustee, dated March 11, 1998 Indenture between Registrant and Norwest Bank Colorado, N.A., as trustee, dated March 11, 1998 N.A., as trustee, dated March 11, 1998 Indenture dated December 3, 2007, between the Company Indenture dated December 3, 2007, between the Company and Wells Fargo Bank, National Association Indenture dated December 3, 2007, between the Company and Wells Fargo Bank, National Association and Wells Fargo Bank, National Association Form of 4.75% Note due May 1, 2020 Form of 4.75% Note due May 1, 2020 Form of 4.75% Note due May 1, 2020 Form of 4.00% Note due 2021 Form of 4.00% Note due 2021 Form of 4.00% Note due 2021 Form of 5.00% Global Note due 2044 Form of 5.00% Global Note due 2044 Form of 5.00% Global Note due 2044 Form of 5.00% Rule 144A Global Note due 2044 Form of 5.00% Rule 144A Global Note due 2044 Form of 5.00% Rule 144A Global Note due 2044 Form of 5.00% Regulation S Global Note due 2044 Form of 5.00% Regulation S Global Note due 2044 Form of 5.00% Regulation S Global Note due 2044 Form of 4.00% Note due 2027 Form of 4.00% Note due 2027 Form of 4.00% Note due 2027 Form of 5.00% Note due 2044 Form of 5.00% Note due 2044 Form of 5.00% Note due 2044 Registration Rights Agreement, dated as of December 12, Registration Rights Agreement, dated as of December 12, 2013 Registration Rights Agreement, dated as of December 12, 2013 2013 Trunk Club Newco, Inc. 2010 Equity Incentive Plan Trunk Club Newco, Inc. 2010 Equity Incentive Plan Trunk Club Newco, Inc. 2010 Equity Incentive Plan Nordstrom 401(k) Plan & Profit Sharing, amended and Nordstrom 401(k) Plan & Profit Sharing, amended and restated on June 12, 2014 Nordstrom 401(k) Plan & Profit Sharing, amended and restated on June 12, 2014 restated on June 12, 2014 Amendment 2014-4 to the Nordstrom 401(k) Plan & Profit Amendment 2014-4 to the Nordstrom 401(k) Plan & Profit Sharing Amendment 2014-4 to the Nordstrom 401(k) Plan & Profit Sharing Sharing Amendment 2014-5 to the Nordstrom 401(k) Plan & Profit Amendment 2014-5 to the Nordstrom 401(k) Plan & Profit Sharing Amendment 2014-5 to the Nordstrom 401(k) Plan & Profit Sharing Sharing Amendment 2014-6 to the Nordstrom 401(k) Plan & Profit Amendment 2014-6 to the Nordstrom 401(k) Plan & Profit Sharing Amendment 2014-6 to the Nordstrom 401(k) Plan & Profit Sharing Sharing Amendment 2018-1 to the Nordstrom 401(k) Plan Amendment 2018-1 to the Nordstrom 401(k) Plan Amendment 2018-1 to the Nordstrom 401(k) Plan Amended and Restated Nordstrom, Inc. Executive Amended and Restated Nordstrom, Inc. Executive Management Bonus Plan Amended and Restated Nordstrom, Inc. Executive Management Bonus Plan Management Bonus Plan Nordstrom Executive Deferred Compensation Plan (2017 Nordstrom Executive Deferred Compensation Plan (2017 Restatement) Nordstrom Executive Deferred Compensation Plan (2017 Restatement) Restatement) Nordstrom, Inc. Employee Stock Purchase Plan (2011 Nordstrom, Inc. Employee Stock Purchase Plan (2011 Restatement) Nordstrom, Inc. Employee Stock Purchase Plan (2011 Restatement) Restatement) 66 66 *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. Method of Filing Method of Filing Incorporated by reference from the Registrant’s Form 8-K filed Method of Filing Incorporated by reference from the Registrant’s Form 8-K filed on May 31, 2005, Exhibit 3.1 Incorporated by reference from the Registrant’s Form 8-K filed on May 31, 2005, Exhibit 3.1 on May 31, 2005, Exhibit 3.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 3.1 Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 3.1 on March 4, 2019, Exhibit 3.1 Incorporated by reference from Registration No. 333-47035, Incorporated by reference from Registration No. 333-47035, Exhibit 4.1 Incorporated by reference from Registration No. 333-47035, Exhibit 4.1 Exhibit 4.1 Incorporated by reference from the Registrant’s Form S-4/A Incorporated by reference from the Registrant’s Form S-4/A filed on April 29, 2014, Exhibit 4.1 Incorporated by reference from the Registrant’s Form S-4/A filed on April 29, 2014, Exhibit 4.1 filed on April 29, 2014, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on April 23, 2010, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed on April 23, 2010, Exhibit 4.1 on April 23, 2010, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on October 11, 2011, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed on October 11, 2011, Exhibit 4.1 on October 11, 2011, Exhibit 4.1 Incorporated by reference from the Registrant’s Form S-4 filed Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.2 Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.2 on March 28, 2014, Exhibit 4.2 Incorporated by reference from the Registrant’s Form S-4 filed Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.3 Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.3 on March 28, 2014, Exhibit 4.3 Incorporated by reference from the Registrant’s Form S-4 filed Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.4 Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.4 on March 28, 2014, Exhibit 4.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 9, 2017, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed on March 9, 2017, Exhibit 4.1 on March 9, 2017, Exhibit 4.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 9, 2017, Exhibit 4.2 Incorporated by reference from the Registrant’s Form 8-K filed on March 9, 2017, Exhibit 4.2 on March 9, 2017, Exhibit 4.2 Incorporated by reference from the Registrant’s Form S-4 filed Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.5 Incorporated by reference from the Registrant’s Form S-4 filed on March 28, 2014, Exhibit 4.5 on March 28, 2014, Exhibit 4.5 Incorporated by reference from the Registrant’s Form S-8 filed Incorporated by reference from the Registrant’s Form S-8 filed on August 27, 2014, Exhibit 4.1 Incorporated by reference from the Registrant’s Form S-8 filed on August 27, 2014, Exhibit 4.1 on August 27, 2014, Exhibit 4.1 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended May 2, 2015, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended May 2, 2015, Exhibit 10.2 Report on Form 10-Q for the quarter ended May 2, 2015, Exhibit 10.2 Exhibit 10.2 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended August 2, 2014, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended August 2, 2014, Exhibit 10.6 Report on Form 10-Q for the quarter ended August 2, 2014, Exhibit 10.6 Exhibit 10.6 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2014, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2014, Exhibit 10.2 Report on Form 10-Q for the quarter ended November 1, 2014, Exhibit 10.2 Exhibit 10.2 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2014, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2014, Exhibit 10.3 Report on Form 10-Q for the quarter ended November 1, 2014, Exhibit 10.3 Exhibit 10.3 Filed herewith electronically Filed herewith electronically Filed herewith electronically Incorporated by reference from the Registrant’s Form DEF 14A Incorporated by reference from the Registrant’s Form DEF 14A filed on April 8, 2016 Incorporated by reference from the Registrant’s Form DEF 14A filed on April 8, 2016 filed on April 8, 2016 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 3, 2018, Exhibit Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 3, 2018, Exhibit 10.7 on Form 10-K for the year ended February 3, 2018, Exhibit 10.7 10.7 Incorporated by reference to Appendix A to the Registrant’s Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on March 31, 2011 Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on March 31, 2011 Form DEF 14A filed on March 31, 2011 Nordstrom, Inc. and subsidiaries 67 Nordstrom, Inc. and subsidiaries 67 Nordstrom, Inc. and subsidiaries 67 10.9* 10.9* 10.10* 10.10* 10.11* 10.11* 10.12* 10.12* 10.13* 10.13* 10.14* 10.14* 10.15* 10.15* 10.16* 10.16* 10.17* 10.17* 10.18* 10.18* 10.19* 10.19* 10.20* 10.20* 10.21* 10.21* 10.22* 10.22* 10.23* 10.23* 10.24* 10.24* 10.25* 10.25* 10.26* 10.26* 10.27* 10.27* 10.28* 10.28* 10.29* 10.29* 10.30* 10.30* Exhibit Exhibit Amendment 2016-1 to the Nordstrom, Inc. Employee Stock Amendment 2016-1 to the Nordstrom, Inc. Employee Stock Purchase Plan (2011 Restatement) Purchase Plan (2011 Restatement) 2009 Nonqualified Stock Option Grant Agreement and Form of 2009 Nonqualified Stock Option Grant Agreement and Form of Notice Notice 2010 Stock Option Award Agreement 2010 Stock Option Award Agreement Form of 2011 Stock Option Award Agreement Form of 2011 Stock Option Award Agreement Form of 2012 Nonqualified Stock Option Grant Agreement Form of 2012 Nonqualified Stock Option Grant Agreement Form of 2013 Nonqualified Stock Option Grant Agreement Form of 2013 Nonqualified Stock Option Grant Agreement Form of 2014 Nonqualified Stock Option Grant Agreement Form of 2014 Nonqualified Stock Option Grant Agreement Form of the 2015 Nonqualified Stock Option Grant Agreement Form of the 2015 Nonqualified Stock Option Grant Agreement Form of the 2016 Nonqualified Stock Option Grant Agreement Form of the 2016 Nonqualified Stock Option Grant Agreement Form of 2016 Nonqualified Stock Option Grant Agreement, Form of 2016 Nonqualified Stock Option Grant Agreement, Supplemental Award Supplemental Award Form of the 2017 Nonqualified Stock Option Grant Agreement Form of the 2017 Nonqualified Stock Option Grant Agreement Form of 2019 Nonqualified Stock Option Award Agreement Form of 2019 Nonqualified Stock Option Award Agreement Form of 2019 Nonqualified Stock Option Award Agreement, Form of 2019 Nonqualified Stock Option Award Agreement, Supplemental Award Supplemental Award 2004 Equity Incentive Plan 2004 Equity Incentive Plan Nordstrom, Inc. 2004 Equity Incentive Plan (2007 Nordstrom, Inc. 2004 Equity Incentive Plan (2007 Amendment) Amendment) Nordstrom, Inc. 2004 Equity Incentive Plan (2008 Nordstrom, Inc. 2004 Equity Incentive Plan (2008 Amendment) Amendment) Nordstrom, Inc. 2010 Equity Incentive Plan Nordstrom, Inc. 2010 Equity Incentive Plan Nordstrom, Inc. 2010 Equity Incentive Plan as amended Nordstrom, Inc. 2010 Equity Incentive Plan as amended February 27, 2013 February 27, 2013 Nordstrom, Inc. 2010 Equity Incentive Plan as amended and Nordstrom, Inc. 2010 Equity Incentive Plan as amended and restated February 26, 2014 restated February 26, 2014 Nordstrom, Inc. 2010 Equity Incentive Plan as amended and Nordstrom, Inc. 2010 Equity Incentive Plan as amended and restated February 16, 2017 restated February 16, 2017 Nordstrom, Inc. Leadership Separation Plan (Effective March Nordstrom, Inc. Leadership Separation Plan (Effective March 1, 2005) 1, 2005) Amendment 2006-1 to the Nordstrom, Inc. Leadership Amendment 2006-1 to the Nordstrom, Inc. Leadership Separation Plan Separation Plan *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. 68 68 Method of Filing Method of Filing Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 30, 2016, Report on Form 10-Q for the quarter ended July 30, 2016, Exhibit 10.1 Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.2 on March 3, 2009, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2009, Exhibit 10.1 on November 24, 2009, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 19, 2010, Exhibit 10.1 on November 19, 2010, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 18, 2011, Exhibit 10.1 on November 18, 2011, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 14, 2012, Exhibit 10.1 on November 14, 2012, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2014, Exhibit 10.1 on March 4, 2014, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 19, 2015, Exhibit 10.1 on February 19, 2015, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 1, 2016, Exhibit 10.1 on March 1, 2016, Exhibit 10.1 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 30, 2016, Report on Form 10-Q for the quarter ended July 30, 2016, Exhibit 10.2 Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 23, 2017, Exhibit 10.1 on February 23, 2017, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.1 on March 4, 2019, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.2 on March 4, 2019, Exhibit 10.2 Incorporated by reference from the Registrant’s definitive proxy Incorporated by reference from the Registrant’s definitive proxy statement filed with the Commission on April 15, 2004 statement filed with the Commission on April 15, 2004 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 19, 2007, Exhibit 10.44 on November 19, 2007, Exhibit 10.44 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2008, Exhibit 10.1 on November 24, 2008, Exhibit 10.1 Incorporated by reference to Appendix A to the Registrant’s Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on April 8, 2010 Form DEF 14A filed on April 8, 2010 Incorporated by reference to Appendix A to the Registrant’s Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on April 1, 2013 Form DEF 14A filed on April 1, 2013 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2014, Exhibit 10.4 on March 4, 2014, Exhibit 10.4 Incorporated by reference to Appendix A to the Registrant’s Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on April 5, 2017 Form DEF 14A filed on April 5, 2017 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended January 29, 2005, Exhibit on Form 10-K for the year ended January 29, 2005, Exhibit 10.43 10.43 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit on Form 10-K for the year ended February 2, 2008, Exhibit 10.56 10.56 10.31* 10.31* Amendment 2008-1, Nordstrom, Inc. Leadership Separation Amendment 2008-1, Nordstrom, Inc. Leadership Separation Exhibit Exhibit Plan Plan Plan Plan Plan Plan Amendment 2011-1 to the Nordstrom Leadership Separation Amendment 2011-1 to the Nordstrom Leadership Separation Amendment 2013-1 to the Nordstrom Leadership Separation Amendment 2013-1 to the Nordstrom Leadership Separation Amendment 2016-1 to Nordstrom Leadership Separation Plan Amendment 2016-1 to Nordstrom Leadership Separation Plan Form of the 2016 Performance Share Unit Award Agreement Form of the 2016 Performance Share Unit Award Agreement Form of the 2017 Performance Share Unit Notice and Award Form of the 2017 Performance Share Unit Notice and Award Agreement Agreement Form of 2019 Performance Share Unit Award Agreement Form of 2019 Performance Share Unit Award Agreement Nordstrom Supplemental Executive Retirement Plan (2008 Nordstrom Supplemental Executive Retirement Plan (2008 Restatement) Restatement) Retirement Plan Retirement Plan Retirement Plan Retirement Plan Retirement Plan Retirement Plan Restatement) Restatement) Amendment 2009-1 to the Nordstrom Supplemental Executive Amendment 2009-1 to the Nordstrom Supplemental Executive Amendment 2014-1 to the Nordstrom Supplemental Executive Amendment 2014-1 to the Nordstrom Supplemental Executive Amendment 2014-2 to the Nordstrom Supplemental Executive Amendment 2014-2 to the Nordstrom Supplemental Executive Nordstrom Directors Deferred Compensation Plan (2017 Nordstrom Directors Deferred Compensation Plan (2017 2009 Form of Independent Director Indemnification 2009 Form of Independent Director Indemnification 2010 Form of Independent Director Indemnification 2010 Form of Independent Director Indemnification Agreement Agreement Agreement Agreement 10.45 10.45 The 2002 Nonemployee Director Stock Incentive Plan The 2002 Nonemployee Director Stock Incentive Plan Form of 2014 Restricted Stock Unit Award Agreement Form of 2014 Restricted Stock Unit Award Agreement Form of the 2015 Restricted Stock Unit Award Agreement Form of the 2015 Restricted Stock Unit Award Agreement Form of the 2016 Restricted Stock Unit Award Agreement Form of the 2016 Restricted Stock Unit Award Agreement Form of 2016 Restricted Stock Unit Award Agreement, Form of 2016 Restricted Stock Unit Award Agreement, Supplemental Award Supplemental Award *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. 10.32* 10.32* 10.33* 10.33* 10.34* 10.34* 10.35* 10.35* 10.36* 10.36* 10.37* 10.37* 10.38* 10.38* 10.39* 10.39* 10.40* 10.40* 10.41* 10.41* 10.42 10.42 10.43 10.43 10.44 10.44 10.46 10.46 10.47 10.47 10.48* 10.48* 10.49* 10.49* 10.50* 10.50* 10.51* 10.51* Method of Filing Method of Filing Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2008, Exhibit 10.3 on November 24, 2008, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on August 25, 2011, Exhibit 10.1 on August 25, 2011, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 5, 2013, Exhibit 10.1 on March 5, 2013, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 1, 2016, Exhibit 10.4 on March 1, 2016, Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 1, 2016, Exhibit 10.3 on March 1, 2016, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 23, 2017, Exhibit 10.3 on February 23, 2017, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.4 on March 4, 2019, Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2008, Exhibit 10.4 on November 24, 2008, Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.4 on March 3, 2009, Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on August 25, 2014, Exhibit 10.1 on August 25, 2014, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on August 25, 2014, Exhibit 10.2 on August 25, 2014, Exhibit 10.2 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 3, 2018, Exhibit on Form 10-K for the year ended February 3, 2018, Exhibit Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.1 on March 3, 2009, Exhibit 10.1 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended January 29, 2011, Exhibit on Form 10-K for the year ended January 29, 2011, Exhibit 10.48 10.48 10.78 10.78 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 31, 2002, Report on Form 10-Q for the quarter ended July 31, 2002, Exhibit 10.1 Exhibit 10.1 Exhibit 10.1 Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2014, Exhibit 10.2 on March 4, 2014, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 19, 2015, Exhibit 10.2 on February 19, 2015, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 1, 2016, Exhibit 10.2 on March 1, 2016, Exhibit 10.2 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 30, 2016, Report on Form 10-Q for the quarter ended July 30, 2016, Exhibit 10.3 Exhibit 10.3 Nordstrom, Inc. and subsidiaries 69 Nordstrom, Inc. and subsidiaries 69 Nordstrom, Inc. 2002 Nonemployee Director Stock Incentive Nordstrom, Inc. 2002 Nonemployee Director Stock Incentive Plan (2007 Amendment) Plan (2007 Amendment) Form of Restricted Stock Award under the 2002 Nonemployee Form of Restricted Stock Award under the 2002 Nonemployee Director Stock Incentive Plan Director Stock Incentive Plan Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 19, 2007, Exhibit 10.39 on November 19, 2007, Exhibit 10.39 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 3, 2007, Report on Form 10-Q for the quarter ended November 3, 2007, 10.9* 10.9* Amendment 2016-1 to the Nordstrom, Inc. Employee Stock Amendment 2016-1 to the Nordstrom, Inc. Employee Stock Purchase Plan (2011 Restatement) Purchase Plan (2011 Restatement) Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 30, 2016, Report on Form 10-Q for the quarter ended July 30, 2016, Exhibit 10.1 Exhibit Exhibit Method of Filing Method of Filing Exhibit 10.1 2009 Nonqualified Stock Option Grant Agreement and Form of 2009 Nonqualified Stock Option Grant Agreement and Form of Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.2 Notice Notice 2010 Stock Option Award Agreement 2010 Stock Option Award Agreement Form of 2011 Stock Option Award Agreement Form of 2011 Stock Option Award Agreement Form of 2012 Nonqualified Stock Option Grant Agreement Form of 2012 Nonqualified Stock Option Grant Agreement Form of 2013 Nonqualified Stock Option Grant Agreement Form of 2013 Nonqualified Stock Option Grant Agreement Form of 2014 Nonqualified Stock Option Grant Agreement Form of 2014 Nonqualified Stock Option Grant Agreement on March 3, 2009, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2009, Exhibit 10.1 on November 24, 2009, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 19, 2010, Exhibit 10.1 on November 19, 2010, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 18, 2011, Exhibit 10.1 on November 18, 2011, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 14, 2012, Exhibit 10.1 on November 14, 2012, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2014, Exhibit 10.1 on March 4, 2014, Exhibit 10.1 Form of the 2015 Nonqualified Stock Option Grant Agreement Form of the 2015 Nonqualified Stock Option Grant Agreement Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 19, 2015, Exhibit 10.1 on February 19, 2015, Exhibit 10.1 Form of the 2016 Nonqualified Stock Option Grant Agreement Form of the 2016 Nonqualified Stock Option Grant Agreement Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 1, 2016, Exhibit 10.1 Form of 2016 Nonqualified Stock Option Grant Agreement, Form of 2016 Nonqualified Stock Option Grant Agreement, Supplemental Award Supplemental Award on March 1, 2016, Exhibit 10.1 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 30, 2016, Report on Form 10-Q for the quarter ended July 30, 2016, Exhibit 10.2 Exhibit 10.2 Form of the 2017 Nonqualified Stock Option Grant Agreement Form of the 2017 Nonqualified Stock Option Grant Agreement Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 23, 2017, Exhibit 10.1 Form of 2019 Nonqualified Stock Option Award Agreement Form of 2019 Nonqualified Stock Option Award Agreement Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.1 on February 23, 2017, Exhibit 10.1 on March 4, 2019, Exhibit 10.1 Form of 2019 Nonqualified Stock Option Award Agreement, Form of 2019 Nonqualified Stock Option Award Agreement, Supplemental Award Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.2 Supplemental Award 2004 Equity Incentive Plan 2004 Equity Incentive Plan Nordstrom, Inc. 2004 Equity Incentive Plan (2007 Nordstrom, Inc. 2004 Equity Incentive Plan (2007 Amendment) Nordstrom, Inc. 2004 Equity Incentive Plan (2008 Nordstrom, Inc. 2004 Equity Incentive Plan (2008 Amendment) Amendment) Amendment) Nordstrom, Inc. 2010 Equity Incentive Plan Nordstrom, Inc. 2010 Equity Incentive Plan Nordstrom, Inc. 2010 Equity Incentive Plan as amended Nordstrom, Inc. 2010 Equity Incentive Plan as amended February 27, 2013 February 27, 2013 on March 4, 2019, Exhibit 10.2 Incorporated by reference from the Registrant’s definitive proxy Incorporated by reference from the Registrant’s definitive proxy statement filed with the Commission on April 15, 2004 statement filed with the Commission on April 15, 2004 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 19, 2007, Exhibit 10.44 on November 19, 2007, Exhibit 10.44 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2008, Exhibit 10.1 on November 24, 2008, Exhibit 10.1 Incorporated by reference to Appendix A to the Registrant’s Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on April 8, 2010 Form DEF 14A filed on April 8, 2010 Incorporated by reference to Appendix A to the Registrant’s Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on April 1, 2013 Form DEF 14A filed on April 1, 2013 Nordstrom, Inc. 2010 Equity Incentive Plan as amended and Nordstrom, Inc. 2010 Equity Incentive Plan as amended and restated February 26, 2014 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2014, Exhibit 10.4 restated February 26, 2014 on March 4, 2014, Exhibit 10.4 Nordstrom, Inc. 2010 Equity Incentive Plan as amended and Nordstrom, Inc. 2010 Equity Incentive Plan as amended and restated February 16, 2017 Incorporated by reference to Appendix A to the Registrant’s Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on April 5, 2017 restated February 16, 2017 Nordstrom, Inc. Leadership Separation Plan (Effective March Nordstrom, Inc. Leadership Separation Plan (Effective March 1, 2005) 1, 2005) Form DEF 14A filed on April 5, 2017 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended January 29, 2005, Exhibit on Form 10-K for the year ended January 29, 2005, Exhibit 10.30* 10.30* Amendment 2006-1 to the Nordstrom, Inc. Leadership Amendment 2006-1 to the Nordstrom, Inc. Leadership Separation Plan Separation Plan Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit on Form 10-K for the year ended February 2, 2008, Exhibit *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. 10.43 10.43 10.56 10.56 10.10* 10.10* 10.11* 10.11* 10.12* 10.12* 10.13* 10.13* 10.14* 10.14* 10.15* 10.15* 10.16* 10.16* 10.17* 10.17* 10.18* 10.18* 10.19* 10.19* 10.20* 10.20* 10.21* 10.21* 10.22* 10.22* 10.23* 10.23* 10.24* 10.24* 10.25* 10.25* 10.26* 10.26* 10.27* 10.27* 10.28* 10.28* 10.29* 10.29* 68 68 10.31* 10.31* 10.32* 10.32* 10.33* 10.33* 10.34* 10.34* 10.35* 10.35* 10.36* 10.36* 10.37* 10.37* 10.38* 10.38* 10.39* 10.39* 10.40* 10.40* 10.41* 10.41* 10.42 10.42 10.43 10.43 10.44 10.44 Exhibit Exhibit Amendment 2008-1, Nordstrom, Inc. Leadership Separation Amendment 2008-1, Nordstrom, Inc. Leadership Separation Plan Plan Amendment 2011-1 to the Nordstrom Leadership Separation Amendment 2011-1 to the Nordstrom Leadership Separation Plan Plan Amendment 2013-1 to the Nordstrom Leadership Separation Amendment 2013-1 to the Nordstrom Leadership Separation Plan Plan Amendment 2016-1 to Nordstrom Leadership Separation Plan Amendment 2016-1 to Nordstrom Leadership Separation Plan Form of the 2016 Performance Share Unit Award Agreement Form of the 2016 Performance Share Unit Award Agreement Form of the 2017 Performance Share Unit Notice and Award Form of the 2017 Performance Share Unit Notice and Award Agreement Agreement Form of 2019 Performance Share Unit Award Agreement Form of 2019 Performance Share Unit Award Agreement Nordstrom Supplemental Executive Retirement Plan (2008 Nordstrom Supplemental Executive Retirement Plan (2008 Restatement) Restatement) Amendment 2009-1 to the Nordstrom Supplemental Executive Amendment 2009-1 to the Nordstrom Supplemental Executive Retirement Plan Retirement Plan Amendment 2014-1 to the Nordstrom Supplemental Executive Amendment 2014-1 to the Nordstrom Supplemental Executive Retirement Plan Retirement Plan Amendment 2014-2 to the Nordstrom Supplemental Executive Amendment 2014-2 to the Nordstrom Supplemental Executive Retirement Plan Retirement Plan Nordstrom Directors Deferred Compensation Plan (2017 Nordstrom Directors Deferred Compensation Plan (2017 Restatement) Restatement) 2009 Form of Independent Director Indemnification 2009 Form of Independent Director Indemnification Agreement Agreement 2010 Form of Independent Director Indemnification 2010 Form of Independent Director Indemnification Agreement Agreement 10.45 10.45 The 2002 Nonemployee Director Stock Incentive Plan The 2002 Nonemployee Director Stock Incentive Plan 10.46 10.46 10.47 10.47 10.48* 10.48* 10.49* 10.49* 10.50* 10.50* 10.51* 10.51* Nordstrom, Inc. 2002 Nonemployee Director Stock Incentive Nordstrom, Inc. 2002 Nonemployee Director Stock Incentive Plan (2007 Amendment) Plan (2007 Amendment) Form of Restricted Stock Award under the 2002 Nonemployee Form of Restricted Stock Award under the 2002 Nonemployee Director Stock Incentive Plan Director Stock Incentive Plan Form of 2014 Restricted Stock Unit Award Agreement Form of 2014 Restricted Stock Unit Award Agreement Form of the 2015 Restricted Stock Unit Award Agreement Form of the 2015 Restricted Stock Unit Award Agreement Form of the 2016 Restricted Stock Unit Award Agreement Form of the 2016 Restricted Stock Unit Award Agreement Form of 2016 Restricted Stock Unit Award Agreement, Form of 2016 Restricted Stock Unit Award Agreement, Supplemental Award Supplemental Award *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. Method of Filing Method of Filing Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2008, Exhibit 10.3 on November 24, 2008, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on August 25, 2011, Exhibit 10.1 on August 25, 2011, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 5, 2013, Exhibit 10.1 on March 5, 2013, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 1, 2016, Exhibit 10.4 on March 1, 2016, Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 1, 2016, Exhibit 10.3 on March 1, 2016, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 23, 2017, Exhibit 10.3 on February 23, 2017, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.4 on March 4, 2019, Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2008, Exhibit 10.4 on November 24, 2008, Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.4 on March 3, 2009, Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on August 25, 2014, Exhibit 10.1 on August 25, 2014, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on August 25, 2014, Exhibit 10.2 on August 25, 2014, Exhibit 10.2 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 3, 2018, Exhibit on Form 10-K for the year ended February 3, 2018, Exhibit 10.48 10.48 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.1 on March 3, 2009, Exhibit 10.1 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended January 29, 2011, Exhibit on Form 10-K for the year ended January 29, 2011, Exhibit 10.78 10.78 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 31, 2002, Report on Form 10-Q for the quarter ended July 31, 2002, Exhibit 10.1 Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on November 19, 2007, Exhibit 10.39 on November 19, 2007, Exhibit 10.39 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 3, 2007, Report on Form 10-Q for the quarter ended November 3, 2007, Exhibit 10.1 Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2014, Exhibit 10.2 on March 4, 2014, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 19, 2015, Exhibit 10.2 on February 19, 2015, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 1, 2016, Exhibit 10.2 on March 1, 2016, Exhibit 10.2 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 30, 2016, Report on Form 10-Q for the quarter ended July 30, 2016, Exhibit 10.3 Exhibit 10.3 Nordstrom, Inc. and subsidiaries 69 Nordstrom, Inc. and subsidiaries 69 10.52* 10.52* 10.52* 10.53* 10.53* 10.53* 10.54* 10.54* 10.54* 10.55* 10.55* 10.55* 10.56* 10.56* 10.56* 10.57 10.57 10.57 10.58 10.58 10.58 10.59 10.59 10.59 10.60 10.60 10.60 10.61 10.61 10.61 10.62 10.62 10.62 10.63 10.63 10.63 10.64 10.64 10.64 10.65 10.65 10.65 21.1 21.1 21.1 23.1 23.1 23.1 31.1 31.1 31.1 31.2 31.2 31.2 Exhibit Exhibit Exhibit Form of the 2017 Restricted Stock Unit Award Agreement Form of the 2017 Restricted Stock Unit Award Agreement Form of the 2017 Restricted Stock Unit Award Agreement Form of 2017 Restricted Stock Unit Award Agreement, Form of 2017 Restricted Stock Unit Award Agreement, Supplemental Award Supplemental Award Form of 2017 Restricted Stock Unit Award Agreement, Supplemental Award Form of 2018 Restricted Stock Unit Award Agreement Form of 2018 Restricted Stock Unit Award Agreement Form of 2018 Restricted Stock Unit Award Agreement Form of 2019 Restricted Stock Unit Award Agreement Form of 2019 Restricted Stock Unit Award Agreement Form of 2019 Restricted Stock Unit Award Agreement Form of Restricted Stock Unit Award Agreement – Form of Restricted Stock Unit Award Agreement – Supplemental Award Supplemental Award Form of Restricted Stock Unit Award Agreement – Commitment of Nordstrom, Inc. to Nordstrom fsb dated June Supplemental Award Commitment of Nordstrom, Inc. to Nordstrom fsb dated June 17, 2004 Commitment of Nordstrom, Inc. to Nordstrom fsb dated June 17, 2004 17, 2004 Revolving Credit Agreement dated September 26, 2018, Revolving Credit Agreement dated September 26, 2018, between Registrant and each of the initial lenders named between Registrant and each of the initial lenders named Revolving Credit Agreement dated September 26, 2018, therein as lenders; Bank of America, N.A. as administrative between Registrant and each of the initial lenders named therein as lenders; Bank of America, N.A. as administrative agent; and Wells Fargo Bank, National Association and U.S. agent; and Wells Fargo Bank, National Association and U.S. therein as lenders; Bank of America, N.A. as administrative Bank, National Association as co-syndication agents. Bank, National Association as co-syndication agents. agent; and Wells Fargo Bank, National Association and U.S. Bank, National Association as co-syndication agents. Press release dated September 4, 2014 announcing that its Press release dated September 4, 2014 announcing that its Board of Directors authorized a $1,000 million share Press release dated September 4, 2014 announcing that its Board of Directors authorized a $1,000 million share repurchase program Board of Directors authorized a $1,000 million share repurchase program repurchase program Press release dated October 1, 2015 announcing that its Press release dated October 1, 2015 announcing that its Board of Directors authorized a $1,000 million share Board of Directors authorized a $1,000 million share Press release dated October 1, 2015 announcing that its repurchase program Board of Directors authorized a $1,000 million share repurchase program repurchase program Press release dated February 17, 2017 announcing that its Press release dated February 17, 2017 announcing that its Board of Directors authorized a $500 million share repurchase Board of Directors authorized a $500 million share repurchase Press release dated February 17, 2017 announcing that its program and approved a quarterly dividend program and approved a quarterly dividend Board of Directors authorized a $500 million share repurchase program and approved a quarterly dividend Press release dated August 22, 2018 announcing that its Press release dated August 22, 2018 announcing that its Board of Directors authorized a $1.5 billion share repurchase Board of Directors authorized a $1.5 billion share repurchase Press release dated August 22, 2018 announcing that its program and approved a quarterly dividend program and approved a quarterly dividend Board of Directors authorized a $1.5 billion share repurchase program and approved a quarterly dividend Purchase and Sale Agreement by and among Nordstrom, Inc., Purchase and Sale Agreement by and among Nordstrom, Inc., Nordstrom Credit, Inc., Nordstrom FSB and TD Bank USA, Purchase and Sale Agreement by and among Nordstrom, Inc., Nordstrom Credit, Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, 2015 N.A. dated May 25, 2015 Nordstrom Credit, Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, 2015 Credit Card Program Agreement by and among Nordstrom, Credit Card Program Agreement by and among Nordstrom, Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, Credit Card Program Agreement by and among Nordstrom, 2015 Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, 2015 2015 Letter agreement, dated June 7, 2017 Letter agreement, dated June 7, 2017 Letter agreement, dated June 7, 2017 Significant subsidiaries of the Registrant Significant subsidiaries of the Registrant Significant subsidiaries of the Registrant Consent of Independent Registered Public Accounting Firm Consent of Independent Registered Public Accounting Firm Consent of Independent Registered Public Accounting Firm Certification of Co-President required by Section 302(a) of the Certification of Co-President required by Section 302(a) of the Sarbanes-Oxley Act of 2002 Sarbanes-Oxley Act of 2002 Certification of Co-President required by Section 302(a) of the Sarbanes-Oxley Act of 2002 Certification of Chief Financial Officer required by Section Certification of Chief Financial Officer required by Section 302(a) of the Sarbanes-Oxley Act of 2002 302(a) of the Sarbanes-Oxley Act of 2002 Certification of Chief Financial Officer required by Section 302(a) of the Sarbanes-Oxley Act of 2002 Method of Filing Method of Filing Incorporated by reference from the Registrant’s Form 8-K filed Method of Filing Incorporated by reference from the Registrant’s Form 8-K filed on February 23, 2017, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed on February 23, 2017, Exhibit 10.2 on February 23, 2017, Exhibit 10.2 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended January 28, 2017, Exhibit on Form 10-K for the year ended January 28, 2017, Exhibit Incorporated by reference from the Registrant’s Annual Report 10.67 10.67 on Form 10-K for the year ended January 28, 2017, Exhibit 10.67 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 8, 2018, Exhibit 10.1 on March 8, 2018, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 8, 2018, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed on March 8, 2018, Exhibit 10.2 on March 8, 2018, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Quarterly on March 8, 2018, Exhibit 10.2 Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 31, 2004, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 31, 2004, Exhibit 10.4 Exhibit 10.4 Report on Form 10-Q for the quarter ended July 31, 2004, Incorporated by reference from the Registrant’s Form 8-K filed Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed on October 2, 2018, Exhibit 10.1 on October 2, 2018, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed on October 2, 2018, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on September 4, 2014, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed on September 4, 2014, Exhibit 99.1 on September 4, 2014, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on October 2, 2015, Exhibit 99.1 on October 2, 2015, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed on October 2, 2015, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 21, 2017, Exhibit 99.2 on February 21, 2017, Exhibit 99.2 Incorporated by reference from the Registrant’s Form 8-K filed on February 21, 2017, Exhibit 99.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on August 27, 2018, Exhibit 99.1 on August 27, 2018, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed on August 27, 2018, Exhibit 99.1 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended August 1, 2015, Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended August 1, 2015, Exhibit 10.1 Exhibit 10.1 Report on Form 10-Q for the quarter ended August 1, 2015, Exhibit 10.1 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended October 31, 2015, Report on Form 10-Q for the quarter ended October 31, 2015, Incorporated by reference from the Registrant’s Quarterly Exhibit 10.1 Report on Form 10-Q for the quarter ended October 31, 2015, Exhibit 10.1 Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on June 8, 2017, Exhibit 99.2, and the Registrant’s SC 13D on June 8, 2017, Exhibit 99.2, and the Registrant’s SC 13D Incorporated by reference from the Registrant’s Form 8-K filed filed on June 8, 2017, Exhibit 3 filed on June 8, 2017, Exhibit 3 on June 8, 2017, Exhibit 99.2, and the Registrant’s SC 13D filed on June 8, 2017, Exhibit 3 Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed as page 73 of this report Filed as page 73 of this report Filed as page 73 of this report Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. 70 70 70 Method of Filing Method of Filing Method of Filing Furnished herewith electronically Furnished herewith electronically Furnished herewith electronically Exhibit Exhibit Exhibit 32.1 32.1 32.1 Certification of Co-President and Chief Financial Officer Certification of Co-President and Chief Financial Officer Certification of Co-President and Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section pursuant to 18 U.S.C. 1350, as adopted pursuant to Section pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 906 of the Sarbanes-Oxley Act of 2002 906 of the Sarbanes-Oxley Act of 2002 101.INS XBRL Instance Document 101.INS XBRL Instance Document 101.INS XBRL Instance Document 101.SCH XBRL Taxonomy Extension Schema Document 101.SCH XBRL Taxonomy Extension Schema Document 101.SCH XBRL Taxonomy Extension Schema Document 101.CAL XBRL Taxonomy Extension Calculation Linkbase Document 101.CAL XBRL Taxonomy Extension Calculation Linkbase Document 101.CAL XBRL Taxonomy Extension Calculation Linkbase Document 101.LAB XBRL Taxonomy Extension Labels Linkbase Document 101.LAB XBRL Taxonomy Extension Labels Linkbase Document 101.LAB XBRL Taxonomy Extension Labels Linkbase Document 101.PRE XBRL Taxonomy Extension Presentation Linkbase Document 101.PRE XBRL Taxonomy Extension Presentation Linkbase Document 101.PRE XBRL Taxonomy Extension Presentation Linkbase Document 101.DEF XBRL Taxonomy Extension Definition Linkbase Document 101.DEF XBRL Taxonomy Extension Definition Linkbase Document 101.DEF XBRL Taxonomy Extension Definition Linkbase Document Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Nordstrom, Inc. and subsidiaries 71 Nordstrom, Inc. and subsidiaries 71 Nordstrom, Inc. and subsidiaries 71 Exhibit Exhibit Form of the 2017 Restricted Stock Unit Award Agreement Form of the 2017 Restricted Stock Unit Award Agreement Exhibit Form of the 2017 Restricted Stock Unit Award Agreement Form of 2017 Restricted Stock Unit Award Agreement, Form of 2017 Restricted Stock Unit Award Agreement, Supplemental Award Form of 2017 Restricted Stock Unit Award Agreement, Supplemental Award Supplemental Award Form of 2018 Restricted Stock Unit Award Agreement Form of 2018 Restricted Stock Unit Award Agreement Form of 2018 Restricted Stock Unit Award Agreement Form of 2019 Restricted Stock Unit Award Agreement Form of 2019 Restricted Stock Unit Award Agreement Form of 2019 Restricted Stock Unit Award Agreement Form of Restricted Stock Unit Award Agreement – Form of Restricted Stock Unit Award Agreement – Supplemental Award Form of Restricted Stock Unit Award Agreement – Supplemental Award Commitment of Nordstrom, Inc. to Nordstrom fsb dated June Supplemental Award Commitment of Nordstrom, Inc. to Nordstrom fsb dated June 17, 2004 Commitment of Nordstrom, Inc. to Nordstrom fsb dated June 17, 2004 17, 2004 Revolving Credit Agreement dated September 26, 2018, Revolving Credit Agreement dated September 26, 2018, between Registrant and each of the initial lenders named Revolving Credit Agreement dated September 26, 2018, between Registrant and each of the initial lenders named therein as lenders; Bank of America, N.A. as administrative therein as lenders; Bank of America, N.A. as administrative between Registrant and each of the initial lenders named agent; and Wells Fargo Bank, National Association and U.S. agent; and Wells Fargo Bank, National Association and U.S. therein as lenders; Bank of America, N.A. as administrative Bank, National Association as co-syndication agents. Bank, National Association as co-syndication agents. agent; and Wells Fargo Bank, National Association and U.S. Bank, National Association as co-syndication agents. Press release dated September 4, 2014 announcing that its Press release dated September 4, 2014 announcing that its Board of Directors authorized a $1,000 million share Press release dated September 4, 2014 announcing that its Board of Directors authorized a $1,000 million share repurchase program repurchase program Board of Directors authorized a $1,000 million share repurchase program Press release dated October 1, 2015 announcing that its Press release dated October 1, 2015 announcing that its Board of Directors authorized a $1,000 million share Press release dated October 1, 2015 announcing that its Board of Directors authorized a $1,000 million share repurchase program repurchase program Board of Directors authorized a $1,000 million share repurchase program Press release dated February 17, 2017 announcing that its Press release dated February 17, 2017 announcing that its Board of Directors authorized a $500 million share repurchase Press release dated February 17, 2017 announcing that its Board of Directors authorized a $500 million share repurchase program and approved a quarterly dividend program and approved a quarterly dividend Board of Directors authorized a $500 million share repurchase program and approved a quarterly dividend Press release dated August 22, 2018 announcing that its Press release dated August 22, 2018 announcing that its Board of Directors authorized a $1.5 billion share repurchase Press release dated August 22, 2018 announcing that its Board of Directors authorized a $1.5 billion share repurchase program and approved a quarterly dividend program and approved a quarterly dividend Board of Directors authorized a $1.5 billion share repurchase program and approved a quarterly dividend Purchase and Sale Agreement by and among Nordstrom, Inc., Purchase and Sale Agreement by and among Nordstrom, Inc., Nordstrom Credit, Inc., Nordstrom FSB and TD Bank USA, Purchase and Sale Agreement by and among Nordstrom, Inc., Nordstrom Credit, Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, 2015 N.A. dated May 25, 2015 Nordstrom Credit, Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, 2015 Credit Card Program Agreement by and among Nordstrom, Credit Card Program Agreement by and among Nordstrom, Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, Credit Card Program Agreement by and among Nordstrom, Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, 2015 Inc., Nordstrom FSB and TD Bank USA, N.A. dated May 25, 2015 2015 Letter agreement, dated June 7, 2017 Letter agreement, dated June 7, 2017 Letter agreement, dated June 7, 2017 Method of Filing Method of Filing Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 23, 2017, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed on February 23, 2017, Exhibit 10.2 Method of Filing on February 23, 2017, Exhibit 10.2 Incorporated by reference from the Registrant’s Annual Report Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended January 28, 2017, Exhibit on Form 10-K for the year ended January 28, 2017, Exhibit Incorporated by reference from the Registrant’s Annual Report 10.67 10.67 on Form 10-K for the year ended January 28, 2017, Exhibit 10.67 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on March 8, 2018, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed on March 8, 2018, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed on March 8, 2018, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2019, Exhibit 10.3 Incorporated by reference from the Registrant’s Form 8-K filed on March 8, 2018, Exhibit 10.2 on March 8, 2018, Exhibit 10.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Quarterly on March 8, 2018, Exhibit 10.2 Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 31, 2004, Report on Form 10-Q for the quarter ended July 31, 2004, Incorporated by reference from the Registrant’s Quarterly Exhibit 10.4 Exhibit 10.4 Report on Form 10-Q for the quarter ended July 31, 2004, Exhibit 10.4 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on October 2, 2018, Exhibit 10.1 on October 2, 2018, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed on October 2, 2018, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on September 4, 2014, Exhibit 99.1 on September 4, 2014, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed on September 4, 2014, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on October 2, 2015, Exhibit 99.1 on October 2, 2015, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed on October 2, 2015, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on February 21, 2017, Exhibit 99.2 on February 21, 2017, Exhibit 99.2 Incorporated by reference from the Registrant’s Form 8-K filed on February 21, 2017, Exhibit 99.2 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on August 27, 2018, Exhibit 99.1 on August 27, 2018, Exhibit 99.1 Incorporated by reference from the Registrant’s Form 8-K filed on August 27, 2018, Exhibit 99.1 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended August 1, 2015, Report on Form 10-Q for the quarter ended August 1, 2015, Incorporated by reference from the Registrant’s Quarterly Exhibit 10.1 Exhibit 10.1 Report on Form 10-Q for the quarter ended August 1, 2015, Exhibit 10.1 Incorporated by reference from the Registrant’s Quarterly Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended October 31, 2015, Report on Form 10-Q for the quarter ended October 31, 2015, Incorporated by reference from the Registrant’s Quarterly Exhibit 10.1 Exhibit 10.1 Report on Form 10-Q for the quarter ended October 31, 2015, Exhibit 10.1 Incorporated by reference from the Registrant’s Form 8-K filed Incorporated by reference from the Registrant’s Form 8-K filed on June 8, 2017, Exhibit 99.2, and the Registrant’s SC 13D on June 8, 2017, Exhibit 99.2, and the Registrant’s SC 13D Incorporated by reference from the Registrant’s Form 8-K filed filed on June 8, 2017, Exhibit 3 filed on June 8, 2017, Exhibit 3 on June 8, 2017, Exhibit 99.2, and the Registrant’s SC 13D Significant subsidiaries of the Registrant Significant subsidiaries of the Registrant Significant subsidiaries of the Registrant Consent of Independent Registered Public Accounting Firm Consent of Independent Registered Public Accounting Firm Consent of Independent Registered Public Accounting Firm Certification of Co-President required by Section 302(a) of the Certification of Co-President required by Section 302(a) of the Sarbanes-Oxley Act of 2002 Certification of Co-President required by Section 302(a) of the Sarbanes-Oxley Act of 2002 Sarbanes-Oxley Act of 2002 Certification of Chief Financial Officer required by Section Certification of Chief Financial Officer required by Section 302(a) of the Sarbanes-Oxley Act of 2002 Certification of Chief Financial Officer required by Section 302(a) of the Sarbanes-Oxley Act of 2002 302(a) of the Sarbanes-Oxley Act of 2002 filed on June 8, 2017, Exhibit 3 Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed as page 73 of this report Filed as page 73 of this report Filed as page 73 of this report Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. *This exhibit is a management contract, compensatory plan or arrangement. 10.52* 10.52* 10.52* 10.53* 10.53* 10.53* 10.54* 10.54* 10.54* 10.55* 10.55* 10.55* 10.56* 10.56* 10.56* 10.57 10.57 10.57 10.58 10.58 10.58 10.59 10.59 10.59 10.60 10.60 10.60 10.61 10.61 10.61 10.62 10.62 10.62 10.63 10.63 10.63 10.64 10.64 10.64 10.65 10.65 10.65 21.1 21.1 21.1 23.1 23.1 23.1 31.1 31.1 31.1 31.2 31.2 31.2 70 70 70 32.1 32.1 32.1 Exhibit Exhibit Exhibit Certification of Co-President and Chief Financial Officer Certification of Co-President and Chief Financial Officer Certification of Co-President and Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section pursuant to 18 U.S.C. 1350, as adopted pursuant to Section pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 906 of the Sarbanes-Oxley Act of 2002 906 of the Sarbanes-Oxley Act of 2002 Method of Filing Method of Filing Method of Filing Furnished herewith electronically Furnished herewith electronically Furnished herewith electronically 101.INS XBRL Instance Document 101.INS XBRL Instance Document 101.INS XBRL Instance Document 101.SCH XBRL Taxonomy Extension Schema Document 101.SCH XBRL Taxonomy Extension Schema Document 101.SCH XBRL Taxonomy Extension Schema Document 101.CAL XBRL Taxonomy Extension Calculation Linkbase Document 101.CAL XBRL Taxonomy Extension Calculation Linkbase Document 101.CAL XBRL Taxonomy Extension Calculation Linkbase Document 101.LAB XBRL Taxonomy Extension Labels Linkbase Document 101.LAB XBRL Taxonomy Extension Labels Linkbase Document 101.LAB XBRL Taxonomy Extension Labels Linkbase Document 101.PRE XBRL Taxonomy Extension Presentation Linkbase Document 101.PRE XBRL Taxonomy Extension Presentation Linkbase Document 101.PRE XBRL Taxonomy Extension Presentation Linkbase Document 101.DEF XBRL Taxonomy Extension Definition Linkbase Document 101.DEF XBRL Taxonomy Extension Definition Linkbase Document 101.DEF XBRL Taxonomy Extension Definition Linkbase Document Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Filed herewith electronically Nordstrom, Inc. and subsidiaries 71 Nordstrom, Inc. and subsidiaries 71 Nordstrom, Inc. and subsidiaries 71 SIGNATURES SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. signed on its behalf by the undersigned, thereunto duly authorized. NORDSTROM, INC. NORDSTROM, INC. (Registrant) (Registrant) /s/ /s/ Anne L. Bramman Anne L. Bramman Anne L. Bramman Anne L. Bramman Chief Financial Officer Chief Financial Officer (Principal Financial Officer) (Principal Financial Officer) Date: March 18, 2019 Date: March 18, 2019 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the date indicated. the registrant and in the capacities and on the date indicated. ended February 2, 2019. ended February 2, 2019. /s/ Deloitte & Touche LLP /s/ Deloitte & Touche LLP Seattle, Washington Seattle, Washington March 18, 2019 March 18, 2019 CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM We consent to the incorporation by reference in Registration Statement Nos. 333-225295, 333-211825, 333-207396, 333-198413, We consent to the incorporation by reference in Registration Statement Nos. 333-225295, 333-211825, 333-207396, 333-198413, 333-189301, 333-174336, 333-166961, 333-161803, 333-146049, 333-118756, 333- 101110, 333-40066, 333-79791 on Form S-8 of our 333-189301, 333-174336, 333-166961, 333-161803, 333-146049, 333-118756, 333- 101110, 333-40066, 333-79791 on Form S-8 of our reports dated March 18, 2019, relating to the financial statements of Nordstrom Inc. and subsidiaries, and the effectiveness of Nordstrom, reports dated March 18, 2019, relating to the financial statements of Nordstrom Inc. and subsidiaries, and the effectiveness of Nordstrom, Inc. and subsidiaries’ internal control over financial reporting, appearing in the Annual Report on Form 10-K of Nordstrom, Inc. for the year Inc. and subsidiaries’ internal control over financial reporting, appearing in the Annual Report on Form 10-K of Nordstrom, Inc. for the year Principal Executive Officer: Principal Executive Officer: /s/ /s/ Anne L. Bramman Anne L. Bramman Anne L. Bramman Anne L. Bramman Chief Financial Officer Chief Financial Officer Kelley K. Hall Kelley K. Hall Kelley K. Hall Kelley K. Hall Chief Accounting Officer and Treasurer Chief Accounting Officer and Treasurer Shellye L. Archambeau Shellye L. Archambeau Shellye L. Archambeau Shellye L. Archambeau Director Director Tanya L. Domier Tanya L. Domier Tanya L. Domier Tanya L. Domier Director Director Glenda G. McNeal Glenda G. McNeal Glenda G. McNeal Glenda G. McNeal Director Director Peter E. Nordstrom Peter E. Nordstrom Peter E. Nordstrom Peter E. Nordstrom Director Director Brad D. Smith Brad D. Smith Brad D. Smith Brad D. Smith Chairman of the Board of Directors Chairman of the Board of Directors Bradley D. Tilden Bradley D. Tilden Bradley D. Tilden Bradley D. Tilden Director Director /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ Principal Financial Officer: Principal Financial Officer: /s/ /s/ Principal Accounting Officer: Principal Accounting Officer: /s/ /s/ Directors: Directors: /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ Date: March 18, 2019 Date: March 18, 2019 72 72 Erik B. Nordstrom Erik B. Nordstrom Erik B. Nordstrom Erik B. Nordstrom Co-President Co-President Stacy Brown-Philpot Stacy Brown-Philpot Stacy Brown-Philpot Stacy Brown-Philpot Director Director Kirsten A. Green Kirsten A. Green Kirsten A. Green Kirsten A. Green Director Director Erik B. Nordstrom Erik B. Nordstrom Erik B. Nordstrom Erik B. Nordstrom Director Director Philip G. Satre Philip G. Satre Philip G. Satre Philip G. Satre Director Director Gordon A. Smith Gordon A. Smith Gordon A. Smith Gordon A. Smith Director Director B. Kevin Turner B. Kevin Turner B. Kevin Turner B. Kevin Turner Director Director Nordstrom, Inc. and subsidiaries 73 Nordstrom, Inc. and subsidiaries 73 Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. signed on its behalf by the undersigned, thereunto duly authorized. SIGNATURES SIGNATURES NORDSTROM, INC. NORDSTROM, INC. (Registrant) (Registrant) /s/ /s/ Date: March 18, 2019 Date: March 18, 2019 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the date indicated. the registrant and in the capacities and on the date indicated. Principal Financial Officer: Principal Financial Officer: Principal Executive Officer: Principal Executive Officer: CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM We consent to the incorporation by reference in Registration Statement Nos. 333-225295, 333-211825, 333-207396, 333-198413, We consent to the incorporation by reference in Registration Statement Nos. 333-225295, 333-211825, 333-207396, 333-198413, 333-189301, 333-174336, 333-166961, 333-161803, 333-146049, 333-118756, 333- 101110, 333-40066, 333-79791 on Form S-8 of our 333-189301, 333-174336, 333-166961, 333-161803, 333-146049, 333-118756, 333- 101110, 333-40066, 333-79791 on Form S-8 of our reports dated March 18, 2019, relating to the financial statements of Nordstrom Inc. and subsidiaries, and the effectiveness of Nordstrom, reports dated March 18, 2019, relating to the financial statements of Nordstrom Inc. and subsidiaries, and the effectiveness of Nordstrom, Inc. and subsidiaries’ internal control over financial reporting, appearing in the Annual Report on Form 10-K of Nordstrom, Inc. for the year Inc. and subsidiaries’ internal control over financial reporting, appearing in the Annual Report on Form 10-K of Nordstrom, Inc. for the year ended February 2, 2019. ended February 2, 2019. Anne L. Bramman Anne L. Bramman Anne L. Bramman Anne L. Bramman Chief Financial Officer Chief Financial Officer (Principal Financial Officer) (Principal Financial Officer) /s/ Deloitte & Touche LLP /s/ Deloitte & Touche LLP Seattle, Washington Seattle, Washington March 18, 2019 March 18, 2019 Nordstrom, Inc. and subsidiaries 73 Nordstrom, Inc. and subsidiaries 73 Anne L. Bramman Anne L. Bramman Anne L. Bramman Anne L. Bramman Chief Financial Officer Chief Financial Officer Kelley K. Hall Kelley K. Hall Kelley K. Hall Kelley K. Hall Chief Accounting Officer and Treasurer Chief Accounting Officer and Treasurer Principal Accounting Officer: Principal Accounting Officer: Directors: Directors: Shellye L. Archambeau Shellye L. Archambeau Shellye L. Archambeau Shellye L. Archambeau Director Director Tanya L. Domier Tanya L. Domier Tanya L. Domier Tanya L. Domier Director Director Glenda G. McNeal Glenda G. McNeal Glenda G. McNeal Glenda G. McNeal Director Director Peter E. Nordstrom Peter E. Nordstrom Peter E. Nordstrom Peter E. Nordstrom Director Director Brad D. Smith Brad D. Smith Brad D. Smith Brad D. Smith Bradley D. Tilden Bradley D. Tilden Bradley D. Tilden Bradley D. Tilden Director Director Chairman of the Board of Directors Chairman of the Board of Directors Date: March 18, 2019 Date: March 18, 2019 /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ /s/ 72 72 Erik B. Nordstrom Erik B. Nordstrom Erik B. Nordstrom Erik B. Nordstrom Co-President Co-President Stacy Brown-Philpot Stacy Brown-Philpot Stacy Brown-Philpot Stacy Brown-Philpot Director Director Kirsten A. Green Kirsten A. Green Kirsten A. Green Kirsten A. Green Director Director Erik B. Nordstrom Erik B. Nordstrom Erik B. Nordstrom Erik B. Nordstrom Director Director Philip G. Satre Philip G. Satre Philip G. Satre Philip G. Satre Director Director Gordon A. Smith Gordon A. Smith Gordon A. Smith Gordon A. Smith Director Director B. Kevin Turner B. Kevin Turner B. Kevin Turner B. Kevin Turner Director Director [This page intentionally left blank.] [This page intentionally left blank.] Executive Officers Executive Officers Anne L. Bramman, 51 Anne L. Bramman, 51 Chief Financial Officer Chief Financial Officer Christine F. Deputy, 53 Christine F. Deputy, 53 Chief Human Resources Officer Chief Human Resources Officer Edmond Mesrobian, 58 Edmond Mesrobian, 58 Chief Technology Officer Chief Technology Officer Erik B. Nordstrom, 55 Erik B. Nordstrom, 55 Co-President Co-President Kelley K. Hall, 46 Kelley K. Hall, 46 Chief Accounting Officer and Treasurer Chief Accounting Officer and Treasurer James F. Nordstrom, Jr., 46 James F. Nordstrom, Jr., 46 President, Stores President, Stores Scott A. Meden, 56 Scott A. Meden, 56 Chief Marketing Officer Chief Marketing Officer Peter E. Nordstrom, 57 Peter E. Nordstrom, 57 Co-President Co-President Robert B. Sari, 63 Robert B. Sari, 63 General Counsel and Corporate General Counsel and Corporate Secretary Secretary Geevy S.K. Thomas, 54 Geevy S.K. Thomas, 54 President, Nordstrom Rack President, Nordstrom Rack Kenneth J. Worzel, 54 Kenneth J. Worzel, 54 Chief Digital Officer and Chief Digital Officer and President, Nordstrom.com President, Nordstrom.com Board of Directors and Committees Board of Directors and Committees Shellye L. Archambeau, 56 Shellye L. Archambeau, 56 Former Chief Executive Officer Former Chief Executive Officer MetricStream, Inc. MetricStream, Inc. Palo Alto, California Palo Alto, California Stacy Brown-Philpot, 43 Stacy Brown-Philpot, 43 Chief Executive Officer Chief Executive Officer TaskRabbit, Inc. TaskRabbit, Inc. San Francisco, California San Francisco, California Tanya L. Domier, 53 Tanya L. Domier, 53 Chief Executive Officer Chief Executive Officer Advantage Solutions Advantage Solutions Irvine, California Irvine, California Kirsten A. Green, 47 Kirsten A. Green, 47 Founder and Managing Partner Founder and Managing Partner Forerunner Ventures Forerunner Ventures San Francisco, CA San Francisco, CA American Express American Express New York, New York New York, New York Erik B. Nordstrom, 55 Erik B. Nordstrom, 55 Co-President Co-President Nordstrom, Inc. Nordstrom, Inc. Seattle, Washington Seattle, Washington Peter E. Nordstrom, 57 Peter E. Nordstrom, 57 Co-President Co-President Nordstrom, Inc. Nordstrom, Inc. Seattle, Washington Seattle, Washington Glenda G. McNeal, 58 Glenda G. McNeal, 58 President, Enterprise Strategic Partnerships President, Enterprise Strategic Partnerships Philip G. Satre, 69 Philip G. Satre, 69 Private Investor Private Investor Retired Chairman and Retired Chairman and Chief Executive Officer Chief Executive Officer Harrah’s Entertainment, Inc. Harrah’s Entertainment, Inc. Reno, Nevada Reno, Nevada Brad D. Smith, 55 Brad D. Smith, 55 Nordstrom Inc. Chairman of the Board Nordstrom Inc. Chairman of the Board Chairman and Chief Executive Officer Chairman and Chief Executive Officer Intuit Inc. Intuit Inc. Mountain View, California Mountain View, California Gordon A. Smith, 60 Gordon A. Smith, 60 Co-President and Co-President and Chief Operating Officer Chief Operating Officer JPMorgan Chase & Co. JPMorgan Chase & Co. New York, New York New York, New York Bradley D. Tilden, 58 Bradley D. Tilden, 58 Chairman and Chief Executive Officer Chairman and Chief Executive Officer Alaska Air Group Alaska Air Group Seattle, Washington Seattle, Washington B. Kevin Turner, 54 B. Kevin Turner, 54 President and Chief Executive Officer President and Chief Executive Officer Core Scientific Core Scientific Bellevue, Washington Bellevue, Washington Audit and Finance Committee Audit and Finance Committee Bradley D. Tilden, Chair Bradley D. Tilden, Chair Stacy Brown-Philpot Stacy Brown-Philpot Tanya L. Domier Tanya L. Domier Kirsten A. Green Kirsten A. Green Philip G. Satre Philip G. Satre Compensation Committee Compensation Committee Tanya L. Domier, Chair Tanya L. Domier, Chair Glenda G. McNeal Glenda G. McNeal Philip G. Satre Philip G. Satre Brad D. Smith Brad D. Smith Gordon A. Smith Gordon A. Smith Corporate Governance and Corporate Governance and Nominating Committee Nominating Committee Gordon A. Smith, Chair Gordon A. Smith, Chair Shellye L. Archambeau Shellye L. Archambeau Glenda G. McNeal Glenda G. McNeal Brad D. Smith Brad D. Smith B. Kevin Turner B. Kevin Turner Technology Committee Technology Committee B. Kevin Turner, Chair B. Kevin Turner, Chair Shellye L. Archambeau Shellye L. Archambeau Stacy Brown-Philpot Stacy Brown-Philpot Kirsten A. Green Kirsten A. Green 76 76 Nordstrom, Inc. and subsidiaries 77 Nordstrom, Inc. and subsidiaries 77 Executive Officers Executive Officers Anne L. Bramman, 51 Anne L. Bramman, 51 Chief Financial Officer Chief Financial Officer Christine F. Deputy, 53 Christine F. Deputy, 53 Chief Human Resources Officer Chief Human Resources Officer Edmond Mesrobian, 58 Edmond Mesrobian, 58 Chief Technology Officer Chief Technology Officer Erik B. Nordstrom, 55 Erik B. Nordstrom, 55 Co-President Co-President Kelley K. Hall, 46 Kelley K. Hall, 46 Chief Accounting Officer and Treasurer Chief Accounting Officer and Treasurer James F. Nordstrom, Jr., 46 James F. Nordstrom, Jr., 46 President, Stores President, Stores Scott A. Meden, 56 Scott A. Meden, 56 Chief Marketing Officer Chief Marketing Officer Peter E. Nordstrom, 57 Peter E. Nordstrom, 57 Co-President Co-President Robert B. Sari, 63 Robert B. Sari, 63 General Counsel and Corporate General Counsel and Corporate Secretary Secretary Geevy S.K. Thomas, 54 Geevy S.K. Thomas, 54 President, Nordstrom Rack President, Nordstrom Rack Kenneth J. Worzel, 54 Kenneth J. Worzel, 54 Chief Digital Officer and Chief Digital Officer and President, Nordstrom.com President, Nordstrom.com Board of Directors and Committees Board of Directors and Committees Shellye L. Archambeau, 56 Shellye L. Archambeau, 56 Former Chief Executive Officer Former Chief Executive Officer MetricStream, Inc. MetricStream, Inc. Palo Alto, California Palo Alto, California Stacy Brown-Philpot, 43 Stacy Brown-Philpot, 43 Chief Executive Officer Chief Executive Officer TaskRabbit, Inc. TaskRabbit, Inc. San Francisco, California San Francisco, California Tanya L. Domier, 53 Tanya L. Domier, 53 Chief Executive Officer Chief Executive Officer Advantage Solutions Advantage Solutions Irvine, California Irvine, California Kirsten A. Green, 47 Kirsten A. Green, 47 Founder and Managing Partner Founder and Managing Partner Forerunner Ventures Forerunner Ventures San Francisco, CA San Francisco, CA Glenda G. McNeal, 58 Glenda G. McNeal, 58 President, Enterprise Strategic Partnerships President, Enterprise Strategic Partnerships American Express American Express New York, New York New York, New York Erik B. Nordstrom, 55 Erik B. Nordstrom, 55 Co-President Co-President Nordstrom, Inc. Nordstrom, Inc. Seattle, Washington Seattle, Washington Peter E. Nordstrom, 57 Peter E. Nordstrom, 57 Co-President Co-President Nordstrom, Inc. Nordstrom, Inc. Seattle, Washington Seattle, Washington Philip G. Satre, 69 Philip G. Satre, 69 Private Investor Private Investor Retired Chairman and Retired Chairman and Chief Executive Officer Chief Executive Officer Harrah’s Entertainment, Inc. Harrah’s Entertainment, Inc. Reno, Nevada Reno, Nevada Brad D. Smith, 55 Brad D. Smith, 55 Nordstrom Inc. Chairman of the Board Nordstrom Inc. Chairman of the Board Chairman and Chief Executive Officer Chairman and Chief Executive Officer Intuit Inc. Intuit Inc. Mountain View, California Mountain View, California Gordon A. Smith, 60 Gordon A. Smith, 60 Co-President and Co-President and Chief Operating Officer Chief Operating Officer JPMorgan Chase & Co. JPMorgan Chase & Co. New York, New York New York, New York Bradley D. Tilden, 58 Bradley D. Tilden, 58 Chairman and Chief Executive Officer Chairman and Chief Executive Officer Alaska Air Group Alaska Air Group Seattle, Washington Seattle, Washington B. Kevin Turner, 54 B. Kevin Turner, 54 President and Chief Executive Officer President and Chief Executive Officer Core Scientific Core Scientific Bellevue, Washington Bellevue, Washington Audit and Finance Committee Audit and Finance Committee Bradley D. Tilden, Chair Bradley D. Tilden, Chair Stacy Brown-Philpot Stacy Brown-Philpot Tanya L. Domier Tanya L. Domier Kirsten A. Green Kirsten A. Green Philip G. Satre Philip G. Satre Compensation Committee Compensation Committee Tanya L. Domier, Chair Tanya L. Domier, Chair Glenda G. McNeal Glenda G. McNeal Philip G. Satre Philip G. Satre Brad D. Smith Brad D. Smith Gordon A. Smith Gordon A. Smith Corporate Governance and Corporate Governance and Nominating Committee Nominating Committee Gordon A. Smith, Chair Gordon A. Smith, Chair Shellye L. Archambeau Shellye L. Archambeau Glenda G. McNeal Glenda G. McNeal Brad D. Smith Brad D. Smith B. Kevin Turner B. Kevin Turner Technology Committee Technology Committee B. Kevin Turner, Chair B. Kevin Turner, Chair Shellye L. Archambeau Shellye L. Archambeau Stacy Brown-Philpot Stacy Brown-Philpot Kirsten A. Green Kirsten A. Green 76 76 Nordstrom, Inc. and subsidiaries 77 Nordstrom, Inc. and subsidiaries 77 Form 10-K Form 10-K The Company’s Annual Report on Form 10-K The Company’s Annual Report on Form 10-K for the year ended February 2, 2019 will be for the year ended February 2, 2019 will be provided to shareholders upon request to: provided to shareholders upon request to: Nordstrom Investor Relations Nordstrom Investor Relations 1700 Seventh Avenue, Suite 1500 1700 Seventh Avenue, Suite 1500 Seattle, Washington 98101 Seattle, Washington 98101 (206) 303-3200 (206) 303-3200 invrelations@nordstrom.com invrelations@nordstrom.com Shareholder Information Shareholder Information Additional shareholder information, including Additional shareholder information, including Nordstrom’s Corporate Governance Guidelines Nordstrom’s Corporate Governance Guidelines and Code of Business Conduct and Ethics, is and Code of Business Conduct and Ethics, is available online at investor.nordstrom.com available online at investor.nordstrom.com (Investor Relations, Corporate Governance). (Investor Relations, Corporate Governance). The Company intends to provide disclosure The Company intends to provide disclosure of any amendments or waivers to its Code of of any amendments or waivers to its Code of Business Conduct and Ethics online within Business Conduct and Ethics online within four business days following the date of four business days following the date of amendment or waiver. In addition, the amendment or waiver. In addition, the Company is always willing to discuss matters Company is always willing to discuss matters of concern to shareholders. Shareholders may of concern to shareholders. Shareholders may contact the Company at: contact the Company at: (206) 303-3200 (206) 303-3200 invrelations@nordstrom.com invrelations@nordstrom.com Certifications Certifications We have filed the required certifications under We have filed the required certifications under Section 302 of the Sarbanes-Oxley Act of 2002 Section 302 of the Sarbanes-Oxley Act of 2002 regarding the quality of our public disclosures regarding the quality of our public disclosures as Exhibits 31.1 and 31.2 to our annual report on as Exhibits 31.1 and 31.2 to our annual report on Form 10-K for the year ended February 2, 2019. Form 10-K for the year ended February 2, 2019. After our 2019 Annual Meeting of Shareholders, After our 2019 Annual Meeting of Shareholders, we intend to file with the New York Stock we intend to file with the New York Stock Exchange the CEO certification regarding Exchange the CEO certification regarding our compliance with the NYSE’s corporate our compliance with the NYSE’s corporate governance listing standards as required governance listing standards as required by NYSE Rule 303A.12(a). by NYSE Rule 303A.12(a). © 2019 Nordstrom, Inc. © 2019 Nordstrom, Inc. Shareholder Information Shareholder Information Independent Registered Public Independent Registered Public Accounting Firm Accounting Firm Deloitte & Touche LLP Deloitte & Touche LLP Seattle, Washington Seattle, Washington Counsel Counsel Lane Powell PC Lane Powell PC Seattle, Washington Seattle, Washington Transfer Agent and Registrar Transfer Agent and Registrar Computershare Computershare PO Box 505000 PO Box 505000 Louisville, KY 40233 Louisville, KY 40233 Telephone (800) 318-7045 Telephone (800) 318-7045 TDD for Hearing Impaired (800) 952-9245 TDD for Hearing Impaired (800) 952-9245 Foreign Shareholders (201) 680-6578 Foreign Shareholders (201) 680-6578 TDD Foreign Shareholders (781) 575-4592 TDD Foreign Shareholders (781) 575-4592 www-us.computershare.com/investor www-us.computershare.com/investor General Offices General Offices 1617 Sixth Avenue 1617 Sixth Avenue Seattle, Washington 98101 Seattle, Washington 98101 Telephone (206) 628-2111 Telephone (206) 628-2111 Annual Meeting Annual Meeting May 23, 2019 at 9:00 a.m. May 23, 2019 at 9:00 a.m. Pacific Daylight Time Pacific Daylight Time John W. Nordstrom Room, 5th floor John W. Nordstrom Room, 5th floor Nordstrom Downtown Seattle Store Nordstrom Downtown Seattle Store 1617 Sixth Avenue 1617 Sixth Avenue Seattle, Washington 98101 Seattle, Washington 98101 78 78 [This page intentionally left blank.] [This page intentionally left blank.]
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