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Norfolk Southern

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FY2002 Annual Report · Norfolk Southern
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Norfolk Southern System Map

Equal
Opportunity
Policy
Norfolk Southern
Corporation’s policy 
is to comply with all
applicable laws,
regulations and
executive orders
concerning equal
opportunity and
nondiscrimination 
and to offer
employment on 
the basis of
qualification and
performance,
regardless of race,
religion, color,
national origin, sex,
age, veteran status,
the presence of a
disability or any
other legally
protected status.

Norfolk Southern Railway and its
Railroad Operating Subsidiaries

NS Trackage/Haulage Rights

Norfolk Southern Corporation Annual Report 2002

Stockholder Information

Common Stock

Ticker symbol: NSC
Newspaper listing: NorflkSo
Common stock of Norfolk Southern Corporation is 
listed and traded on the New York Stock Exchange.

Annual Meeting

May 8, 2003, at 10 a.m. CDT
Pan American Life Conference Center
601 Poydras St.
New Orleans, La.

Publications

Upon written request, the corporation’s annual and

quarterly reports on Forms 10-K and 10-Q will be
furnished free to stockholders. Write to: Public Relations
Department, Norfolk Southern Corporation, Three
Commercial Place, Norfolk, Va. 23510-9227.

A notice and proxy statement/annual meeting of
stockholders are furnished to stockholders in advance of
the annual meeting. 

A toll-free telephone number – (800) 531-6757 – is

available for information.

Dividends

At its January 2003 meeting, the corporation’s board

of directors declared a quarterly dividend of 7 cents per
share on its common stock, payable on March 10, 2003, to
stockholders of record on Feb. 7, 2003.

Norfolk Southern Corporation pays quarterly dividends

on its common stock, usually on or about March 10, June
10, Sept. 10 and Dec. 10. The corporation has paid 82
consecutive quarterly dividends since its inception in 1982.

Financial Inquiries
Henry C. Wolf
Vice Chairman and Chief Financial Officer
Norfolk Southern Corporation
Three Commercial Place
Norfolk, Va. 23510-9215
(757) 629-2650

Stockholder Inquiries
Leanne D. McGruder
Director Investor Relations
Norfolk Southern Corporation
Three Commercial Place
Norfolk, Va. 23510-9215
(757) 629-2861

Corporate Offices

Executive Offices

Norfolk Southern Corporation
Three Commercial Place
Norfolk, Va. 23510-9227
(757) 629-2600

Regional Offices

110 Franklin Road S.E.
Roanoke, Va. 24042

99 Spring St. S.W.
Atlanta, Ga. 30303

Account Assistance

For assistance with lost stock certificates, 

transfer requirements and the Dividend Reinvestment Plan,
contact:

Registrar and Transfer Agent
The Bank of New York
101 Barclay St.–11E
New York, N.Y. 10286
(866) 272-9472

For assistance with address changes, dividend checks

and direct deposit of dividends, contact: 

Assistant Corporate Secretary Stockholder Records
Norfolk Southern Corporation
Three Commercial Place
Norfolk, Va. 23510-9219
(800) 531-6757

Dividend Reinvestment Plan

Stockholders whose names appear on their stock 
certificates (not a street or broker name) are eligible to
participate in the Dividend Reinvestment Plan.

The plan provides a convenient, economical and 
systematic method of acquiring additional shares of 
the corporation’s common stock by permitting eligible
stockholders of record to reinvest dividends.

The plan’s administrator is The Bank of New York. 

For additional information, dial (866) 272-9472.

Annual Report Requests
(800) 531-6757

World Wide Web Address
www.nscorp.com

Photography: Michael Bickham, Wes Cheney,
Leon Guanzon, Bob Lake and Chris Little

Printing: Progress Press Inc. of Roanoke, Va.

Norfolk Southern Corporation Annual Report 2002

1

Contents
Chairman’s Letter to Stockholders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Improving Service, Operations, Financial Performance  . . . . . . . . . . . . . . .4
Moving Beyond the Traditional  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Increasing Traffic and Revenue  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Sharpening the Focus on Customer Service  . . . . . . . . . . . . . . . . . . . . . .16
Financial Overview  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Five-Year Financial Review  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Income Statement  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Balance Sheet  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Quarterly Financial Data  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Board of Directors  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Officers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Maintaining Sound Corporate Governance Policies  . . . . . . . . . . . . . . . . .24
Form 10-K Report  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .K1 – K81
Stockholder Information  . . . . . . . . . . . . . . . . . . . . . . . . . .inside back cover

Description of Business
Norfolk Southern Corporation is a
Norfolk, Va., based company that
controls a major freight railroad, Norfolk
Southern Railway Company. The railway
operates 21,500 route miles in 
22 eastern states, the District of
Columbia and the province of Ontario,
serves 20 ports and connects with rail
partners in the West and Canada,
linking customers to markets around 
the world. Norfolk Southern provides
comprehensive logistics services and
offers the most extensive intermodal
network in the East.

Financial Highlights

($ in millions, except per share amounts)

2002

2001

% Increase
(Decrease)

Financial Results
Railway operating revenues  
Income from railway operations
Railway operating ratio  
Income from continuing operations
Earnings per share from continuing operations — diluted

Financial Position
Total assets  
Total debt*
Stockholders’ equity 
Debt-to-total capitalization*
Stockholders’ equity per share 

$
$

$
$

$
$
$

$

6,270
1,158

81.5%
460
1.18

19,956 
7,364 
6,500

53.1% 

16.71 

Other Information
19.99 
Year-end stock price 
0.26 
Dividends per share
16.9 
Price/earnings ratio at year end
Number of shareholders at year end 
51,418
Shares outstanding at year end                                              388,985,340
Number of employees at year end
28,514
____________________________________________
*excludes notes payable to Conrail

$
$

$
$

$
$

$
$
$

$

6,170
1,007

83.7%
362
0.94

19,418
7,632
6,090

55.6%

15.78

$
$

18.33
0.24
18.9
53,042
385,831,746
29,828

2
15
(3)
27
26

3
(4)
7
(4)
6

9
8
(11)
(3)
1
(4)

Norfolk Southern Corporation Annual Report 2002

2

Dear Fellow
Shareholders:

This past year was one of

great turmoil for corporations in

general and a tough economic

climate for all of us. Still, I am

pleased to report that 2002 was a

good year for Norfolk Southern.

Although we have a lot further to

go before reaching our goals for

increasing shareholder value, we

made significant progress in 2002

and demonstrated that we are

moving in the right direction. 

Last year in this letter, 

I set out some goals for the year.

Here’s how we did.

■ Improved service:

We put in place our new

Thoroughbred Operating 

Plan. Service steadily

improved as a result of 

better scheduling and

consistent execution of 

“We have the
people who have
been tested by
tough times, and
they have accepted
the challenge to
strive for industry
leadership in
safety, service 
and value for 
our investors.”

– David R. Goode

chairman, 

president and

chief executive officer

us handle their business. We are determined to continue improving

service throughout 2003.

■ Continued improvement in productivity: We focused on

process improvement, using our own NS21 process and the

discipline of Six Sigma. Our operating ratio improved 2.2 points.

Productivity improvement is a constant necessity, and we continue

to devote ourselves to it.

the plan. On-time 

■ Revenue growth: Our revenues in 2002 were 2 percent better

performance improved 

by 17 percent, and we did

better in all our service

metrics, as you can see

elsewhere in this report.

than in 2001. We achieved this increase in a year when the

industrial economy was flat and our coal revenues were down 

5 percent. The growth in automotive, intermodal and general

commodities shows our overall strength and confirms the soundness

of the investments we have made. For the year, highway diversions

Customers responded to the

generated more than $71 million in revenue. We entered into

service improvements in the

partnerships with all of our major connecting carriers to generate

best possible way – by letting

additional business. Our MODALGISTICS® business unit and

Norfolk Southern Corporation Annual Report 2002

3

TransWorks subsidiary laid the groundwork for new revenue sources.

safety, service and value for our

Given a stronger economy, we will be able to build on this growth.

investors. They met the challenge

■ Cash flow: We committed to generating cash and paying down debt,

and we did, achieving $303 million in debt reduction during the year.

■ Fair returns: Our earnings grew 23 percent, we increased our

dividend, and our total shareholder returns were in the 

86th percentile of the S&P 500. At the same time, we recognize that

we still have a long way to go in improving our returns.

Significantly, our employees captured a record 13th consecutive

Harriman safety award. NS’ unparalleled safety leadership in our industry

is a continuing source of pride for all our people and good business for us.

Our goals are basics, just as our business is a basic component 

of the economy. We believe better operations, service and returns 

are sure to follow if we keep our eye on basic values and produce

consistent improvement.

Last year, American corporate and business values were called into

question by a series of highly visible problems in accounting, ethics and

business judgment at several major companies. We at Norfolk Southern

took the opportunity to look within our organization to test and ensure that

our values and principles are sound. Our board and management are

committed to high levels of ethics and strong, independent governance. We

of 2002, and they will meet it in

the years to come.

The year 2003 poses equal or

greater challenges. The economy

is uncertain, and growth is going

to be hard to find. Costs, such as

fuel, wages and benefits, continue

to rise. Still, we are steadfast in

our concentration on process and

productivity improvement, in our

dedication to being the leader in

service as we are in safety, and in

our determination to justify our

investors’ faith by improving our

returns. I believe these values 

will produce a successful 2003. 

We’ll accelerate the pace and

keep our company headed 

in the right direction.

will continue to be vigilant so our investors and all our constituents can

rely on Norfolk Southern, as they have for more than 20 years, and just as

g

they relied on our predecessor companies for more than 150 years.

January 28, 2003

The past year was filled with challenge for everyone in business. Yet

for us it was a year when our company showed its mettle. The value of

expanding our system and diversifying our business base began to really

pay off. The value of service improvements is clear.

We have an enviable transportation network, and we have the

capacity to grow our business. We have invested in technology and

infrastructure to serve existing customers better and add new ones. Most

important, we have the people who have been tested by tough times, and

they have accepted the challenge to strive for industry leadership in

Norfolk Southern Corporation Annual Report 2002

4

The Right Direction: 
Improving Service, Operations, Financial Performance

The right direction ...

Employees received their 13th

Operating efficiencies also drove

For customers, the right 

consecutive E. H. Harriman Memorial

higher-value service. Principal

direction means innovation and new

Gold Medal Award for achieving the

measurements of rail network

service options, backed by reliability,

best safety record among the nation’s

performance – system average train

visibility of operations and ease of

largest railroads.

speed and terminal dwell, and

doing business.

NS completed rollout of its

number of cars on line – all set

For shareholders, it is industry-

redesigned service network, 

record bests for NS. TOP contributed

leading returns on their investments

called the Thoroughbred Operating

to the improvement in those metrics

by strengthening the company’s

Plan, or TOP. Customers acclaimed

and in on-time performance.

financial position –  increasing

the benefits of the plan. Service

Net Income, 
Earnings Per Share Rise

Operations and service

improvements contributed to 

increasing revenues and lowering 

costs, which strengthened NS’

financial performance.

■ Net income increased 23 percent

in 2002 compared with 2001.

Earnings per share increased 

22 percent and were higher for

the third consecutive year.

A 32 percent increase in system average train
speed from 18 mph to 24 mph reflects
improvements in operations that enhance
customer service.

revenues, containing costs, improving

consistency, transit time, on-time

asset utilization, reducing debt and

performance and interline service

increasing dividends.

improved. New information systems

For employees, it is a culture

and e-commerce applications

that embraces diversity and enables

further improved service and gave

all to contribute toward meeting the

customers more real-time data about

company’s business goals.

their shipments.

For communities, it is the

TOP optimizes NS operations. 

security of solid corporate citizenship

A simplified, scheduled network

and a connection to global commerce,

routes traffic more directly, improves

supported by marketing and economic

asset utilization and raises capacity

development expertise.

for handling traffic growth. TOP

For all, it is the steady progress

enhancements during 2003 and 2004

Norfolk Southern maintained during

will provide reliable dock-to-dock

2002, despite economic and

tracking of shipments.

international uncertainty.

Norfolk Southern Corporation Annual Report 2002

■ In July, NS increased the

long-term debt has declined

dividend on its common stock

$256 million. The total 

from 6 cents to 7 cents.

■ NS stock outperformed the 

S&P 500 index in 2002 

by 32.5 percentage points. 

■ Market-value pricing, coupled

with rigorous cost controls and

savings, led to improvement in

the company’s operating ratio.

■ NS has produced year-

over-year improvement in 

the operating ratio for each

quarter since the second 

quarter of 1999.

■ NS is committed to reducing 

outstanding debt as free cash

flow is generated. Long-term

debt has been reduced by 

$695 million since the beginning

of 2000. NS’ share of Conrail’s 

three-year reduction in debt

obligations is $951 million.

■ NS credit ratings remain among

the best in the industry, reflecting

the company’s emphasis on solid

financial performance.

Innovations Spur Gains

New service options

strengthened rail business for NS and

provided nontraditional revenue

sources as well.

■ MODALGISTICS and TransWorks,

which coordinate and support

supply chain management

services, both developed

independent revenue streams 

as start-ups.

A 30 percent improvement in the amount of
time rail cars spend in terminals –  from 
32 hours to 22 hours – translates to better
delivery times for customers.

A 19 percent improvement in number of cars
on line from 226,159 to 183,877
demonstrates the fluidity of NS’ network,
which creates additional capacity for handling
business growth.

5

“We are very impressed with
how Norfolk Southern used
innovative thinking to bring
something of substance to us
that will be a win-win situation
for all parties.”

— Ed Palmer
Eastman Chemical Company

Prior to September 2002, coal for
Eastman’s Kingsport, Tenn., manufac-
turing site was unloaded at four plant
receiving locations in relatively small
rail car increments. Palmer, logistics
sourcing manager, said the coal deliv-
ery system was somewhat inefficient,
difficult to manage and caused rail car
congestion inside the facility.

“Norfolk Southern brought the
idea of a centralized coal unloading
facility to Eastman, along with a study
to determine if it would be feasible,”
Palmer said. The challenges were
complex. Coal would have to be
conveyed to the four different
receiving locations and across a river
that runs through the plant.

The solution was a unit coal train
rotary dump facility with conveyance
systems to the four plant receiving
locations. Designed, built and operated
by a third party, the facility began
operation in September and is capable
of handling 60- to 85-car unit trains
five to seven times per week. Coal is
unloaded in a few hours on the same
day it arrives, compared to three or
four days previously, creating
efficiencies for both Eastman and NS.
“The innovation was that NS
brought the idea to us and worked
well with us on options planning and
contract structure,” Palmer said.
Eastman and its lead logistics
provider, Cendian Corporation, an
Eastman subsidiary, continue to work
with NS to fine-tune the operation.

Norfolk Southern Corporation Annual Report 2002

6

“Norfolk Southern has not 
only met but in many cases
exceeded our expectations
and, more importantly, the
expectations of our customers
relative to service. The proof 
of that has been in our ability
to continue to grow this
business on NS and in our
entire transcontinental
network year over year.”

— Paul Bergant
J.B. Hunt Transport Services, Inc.

J.B. Hunt is a diversified
transportation company providing
one-way truckload, intermodal and
dedicated contract services. In the
East, it relies predominantly on NS 
for rail intermodal handling of
shipments, mostly containerized
traffic. “We rely on the whole NS
network,” said Bergant, executive 
vice president, chief commercial
officer and president of J.B. Hunt’s
intermodal division.

“Norfolk Southern is our 
primary carrier for all intermodal
requirements in its network for both
local freight and transcontinental
business.

“You’ve given us the type of
service that has allowed us to grow
our product. Our customers have been
satisfied to continue to give us more
business. That’s the proof of it.”

Norfolk Southern Corporation Annual Report 2002

Investments Support 
Business Growth

NS capital expenditures of 

$695 million in 2002, together with

prior years’ investments in service

improvements and anticipated

spending in 2003, position the

company to handle business growth.

In 2003, NS plans to spend 

$798 million for capital

improvements. The anticipated

spending includes $499 million for

roadway projects and $246 million 

for equipment.

The largest expenditure, 

$383 million, will be for maintaining

and improving the company’s

infrastructure – rail, crossties, ballast

and bridges. Another $36 million is

earmarked for marketing and

industrial development initiatives 

to serve coal, automotive and

intermodal customers.

Projected equipment spending

includes the purchase of 100 six-axle

locomotives, which follows the

purchase of 50 locomotives in 2002. 

This graph shows on-time improvement for
merchandise, multilevel, auto parts and
intermodal trains. On-time origination
improved from 87 percent to 89 percent.
On-time arrivals improved from 84 percent 
to 87 percent.

■ General merchandise revenue

was up 3 percent. Revenue per

car increased 2 percent over

2001 and was more than 

7 percent better than 2000.

■ Intermodal traffic led the rail

industry with the highest rate of

growth in 2002. Trailer and

container intermodal revenue

increased 6 percent on 

7 percent greater volume. 

NS’ Triple Crown Services

revenue was up 3 percent on 

4 percent volume growth. NS

launched a number of intermodal

product expansions and service

partnerships with other carriers.

The Right Direction: 
Moving Beyond the Traditional

Norfolk Southern in 2002

Thoroughbred Direct Intermodal

continued to develop business

Services, a postal and intermodal

opportunities that go beyond

logistics subsidiary, launched a

traditional rail services and provide

ground-breaking program that

transportation options for customers.

manages door-to-door intermodal

MODALGISTICS, a business unit

less-than-truckload freight on all four

that provides supply chain manage-

of the major U.S. railroads.

ment services, demonstrated its

strong position in the logistics

marketplace by growing its customer

base, opening new facilities,

introducing new technology and taking

an active role in managing various

customers’ supply chains.

TransWorks, an NS subsidiary

that provides information technology,

shipment monitoring, accounting

services, software development and

process consulting, began generating

revenue from sources outside NS and

its subsidiaries.

Delivering Higher-Value Service

The Thoroughbred Operating

Plan, augmented by newly developed

computer systems that monitor

performance in unprecedented detail

and make it easier to do business

with NS, enabled NS to increase the

value of its services to customers.

Along with a scheduled railroad,

NS provided service reliability and

improved visibility of operations and

ease of doing business. This has

attracted new business from the

highways and has reduced costs

through better utilization

of assets.

TOP restructured

the railroad’s network

from the local level up to

transcontinental

shipments. By minimizing

the complexity of

merchandise train

blocking, reducing car

handlings and avoiding

circuitous routes, the

plan improved transit

7

“It’s nice to have some
predictability on shipments.
That’s been a real winner. Not
only does it give you guys turn
times on your cars, but we also
can pretty much figure when
we’re going to get our
ingredients in.”

— Brad Fairbairn
Fieldale Farms

Fieldale Farms processes 

2.9 million birds every week. For
Fairbairn, director of ingredient
procurement, that adds up to a lot 
of chicken feed. He counts on the
systematic cycle of a 75-car unit 
grain train operated by Norfolk
Southern to serve Fieldale’s two 
feed mills at Baldwin, Ga.

“We really like the 75 cars,” 

says Fairbairn. “They pretty much 
run like clockwork. I can figure they
will make a complete turn from
Baldwin, Ga., up to the Midwest to
pick up corn and come back to me in
seven to eight days.

“There’s a lot of predictability in
shipments. Running these trains, we
can manage our inventories pretty
efficiently, which helps us manage our
money flow.”

Fieldale receives mostly corn,
and “our local switch crew does a
great job,” Fairbairn says. “We work
very closely with them and the
trainmaster. He does a phenomenal
job, but I don’t want to say too many
good things about him ‘cause we don’t
want to lose him to someone else.” 

Norfolk Southern Corporation Annual Report 2002

8

“We’ve found the Norfolk
Southern coal export
marketing group to be very
supportive and creative in
fashioning not only rate
structures but also in
achieving operating
efficiencies that allow us to
maintain AMCI’s presence in
the international market.”

— Ernie Thrasher
AMCI Export Corporation

AMCI mines coal and markets it

worldwide. Much of AMCI’s coal comes
from West Virginia coal reserves owned
by Norfolk Southern subsidiary
Pocahontas Land Corp. NS trains haul
AMCI-mined coal to customers in North
America, including Norfolk, where the
NS Lamberts Point coal transload
facility handles it for export.

Thrasher, company president, said

NS has been a key to AMCI’s growth.
“‘Pokey’ Land was very instrumental in
AMCI’s efforts to develop coal reserves
that allowed us to mine specialized
coals in the most efficient manner
possible. The railroad did its part to
make sure we were competitive on a
delivered-cost basis to our customers.
Obviously, that’s driven not only by rate
structures but by the efficiencies
they’ve been able to offer in moving
traffic and in handling coal at Lamberts
Point,” Thrasher said.

“NS has worked with us from an
operating and blending standpoint at
Lamberts Point. These efforts allow
AMCI to blend coals that are
specifically tailored to our customers’
needs. It’s one of the unique benefits
that Lamberts Point offers to a
company like AMCI.

“The railroad’s been a critical
part of our success. We’re happy to
be their partner.”

Norfolk Southern Corporation Annual Report 2002

times and predictability. TOP

with Burlington Northern Santa Fe,

produced 240 new train schedules

NS offers coast-to-coast premium

that were phased in over an eight-

carload service for perishable

month period, reaching full

products. Interline service is

implementation in February 2002.

important for intermodal business as

Transit time variability was

well. More than 60 percent of NS’

reduced by up to 50 percent, and

total intermodal volume involves

transit times improved in key

interline shipments.

merchandise traffic lanes. For

Integral to TOP are investments

example, in the Chicago-Piedmont

NS made in computer and

lane, transit time improved by 

communications technologies that

36 percent westbound and 49 percent

give customers the tools to plan,

eastbound. Transit time on the Gulf

monitor and make adjustments 

States-Northeast lane improved 

to shipments.

40 percent in each direction. About

AccessNS is a Web-based suite of

75 percent of NS’ merchandise

applications that gives customers

customers benefited from reduced

immediate access to a wide range of

transit times.

real-time data about shipments, from

TOP-driven performance

estimating the number of empty cars

improvement became a powerful

needed, to waybill submission, to final

marketing tool, enabling the NS sales

delivery. Detailed monitoring of

force to move traffic off the highway

shipments improves the accuracy of

and onto the rails. Truck-to-carload

delivery estimates and enables quick

diversions reached $33 million for

identification and resolution of

merchandise traffic and $38 million

problems. The railroad can use this

for intermodal. 

information to improve transit time,

Faster, more reliable

on-time delivery and overall service

performance also enables NS to offer

quality. Customer service

premium services for which shippers

representatives can focus more on

are willing to pay more, an important

helping shippers resolve problems.

factor in improving the company’s

Coal and unit grain train

revenues.

customers have access to the 

Interline service also has

Web-based Commodity Transportation

improved. Traffic is being handed off

Management System, which

faster and more reliably with other

generates customized reports,

rail carriers, making possible the

facilitates shipment planning and

creation of new premium services in

improves total asset management for

partnership with other railroads.

the company as well as car owners

For example, in a joint venture

and receivers.

The Thoroughbred Yard

Service reliability plus visibility

Enterprise System, another important

equal ease of doing business. The 

element of system visibility, helps

entire process is simpler, from

yard managers see what cars are

rendering a bill of lading, to getting 

coming into their terminals and 

a rate, to final payment. It reduces

plan how to handle them efficiently

opportunities for errors and lowers

and effectively.

back-office costs for both carrier and

shipper. Providing

ready access to

real-time

information and

support enables

NS to address

concerns before

they become

problems.

Six Sigma Adds Service Value

In only their second year of 

safety risks. Customer benefits

using Six Sigma problem-solving

methodology, Norfolk Southern

employee teams managed several

efforts to improve operations and

service. 

Here are some examples:

■ A change in freight car suspension

include fewer service

disruptions, greater equipment

availability and reduced 

lading damage.

■ A locomotive-mounted track

lubrication system reduces

friction between wheels and 

design led to smoother ride quality

rail. Expected benefits include

and eliminated a source of freight

reduced fuel consumption, less

damage for customers.

■ Ride quality detectors on rail cars

improve ride quality for

customers’ freight and reduce

equipment and track wear 

and fewer track-related service

disruptions.

9

“In the 43 years I’ve been in
the business, intermodal
service has never been better,
and NS has been a major part
of this improvement.”

— Phillip C. Yeager
Hub Group, Inc.

Hub Group, based in 

Lombard, Ill., provides transportation
logistics services for customers
throughout North America. The
company depends on strong
relationships with transportation
carriers to coordinate intermodal
services as well as truckload and
less-than-truckload shipments. 
“There are so many Norfolk

Southern people who I have 
known over the past 50 years 
in transportation,” said Yeager, Hub’s
chairman. “Our company has 
faced problems over these years, 
and what we have found is that 
our NS representatives, on all 
levels, have always worked with 
us to solve these problems. We here
at Hub appreciate all of their 
efforts, because we cannot 
provide our customers great 
service without a great railroad
assisting us.”

Norfolk Southern Corporation Annual Report 2002

10

The Right Direction: 
Increasing Traffic and Revenue

Substantial growth in

merchandise and intermodal traffic

was offset in part by declines in coal.

But a greater emphasis on

merchandise traffic in the changing

mix of Norfolk Southern’s traffic base

enabled the company to post gains

despite weakness in the coal market.

Agriculture, Consumer
Products and Government

Norfolk Southern and the

Burlington Northern and Santa Fe

Railway Company introduced a new

coast-to-coast carload service

assurance program for temperature-

controlled commodities moving from

NS’ Industrial Development group

selected cities in the Pacific

continued to build the company’s

customer base, assisting with the

location of 93 new industries and the

expansion of another 33 in 2002. 

This represents a planned investment

of nearly $4 billion by NS customers

and is expected to create about 4,800

jobs in the 21 states where the plants

and expansions are located. NS

expects these industrial development

efforts to generate more than 91,100

carloads annually, producing gross

revenues of $125 million.

Revenues increased $20 million or 3 percent
in 2002, despite a small decline in traffic
volume. Revenues benefited from higher rates,
increased length of haul and favorable
changes in the mix of traffic.

Norfolk Southern Corporation Annual Report 2002

Northwest to the Midwest, Northeast

and Southeast.

One new 75-car grain shuttle

destination was added to the network,

with more planned in 2003. This

brought the total number of receivers

using the shuttles to five. The shuttle

trains’ six-day cycle time represents

an improvement in car utilization of

nearly 200 percent over NS’ 50-car

network moving in this market.

Fertilizer shipments showed the

first year-over-year increase since

1999, thanks to an improving

agriculture market and aggressive

marketing.

Automotive

The Automotive group produced

its best year ever, with $961 million

in revenues, an increase of 

$76 million or 9 percent over 

2001, comparing favorably to a 

6 percent increase in North American

vehicle production.

Implementation of TOP

resulted in on-time performance

improvement from 62 percent to 

86 percent for automotive vehicle

traffic and from 83 percent to 

97 percent for automotive parts.

Improved service won 4,800

annual carloads of multilevels from

DaimlerChrysler, traffic that formerly

moved by truck. DaimlerChrysler

benefited from reduced delivery costs to

Michigan, Illinois and Missouri dealers.

The Ford mixing center network

was restructured, which enabled NS

to improve reliability and velocity and

reduce equipment handling. These

improvements resulted not only in

better service but in reduced costs

and less damage to vehicles.

NS secured 3,800 annual

carloads of finished H2 Hummers

from Mishawaka, Ind., and inbound

frames for the vehicles from 

St. Thomas, Ontario. A retooled and

reopened General Motors plant in

Oklahoma City awarded NS its entire

inbound rail parts business of 8,800 

Revenues increased $76 million or 9 percent
in 2002, primarily because of a 7 percent gain
in traffic volume that resulted from higher
vehicle production and new business.

annual carloads, in cooperation with

including conversion from truck to rail

Burlington Northern Santa Fe.

of 300 carloads to a Bridgestone-

Assembly plant expansions on NS

Firestone plant in Graniteville, S.C.

include Mitsubishi in Normal, Ill.,

NS secured 500 annual carloads

Toyota in Princeton, Ind., and

from a new asphalt terminal in Perry,

Mercedes-Benz in Vance, Ala.

Ga., 200 additional annual carloads

GM’s new inbound vehicle

from an expanded shingle plant in

distribution facility in Moraine, Ohio,

Tuscaloosa, Ala., and 400 new

received more than 5,000 new

carloads from new plastics plants.

carloads of vehicles via NS.

Growth at Thoroughbred Bulk

GM recognized NS’ performance

Transfer terminals yielded 1,600

with its All Star Quality Award for

carloads. Truck diversion yielded 900

damage-free rail delivery.

new carloads.

Chemicals

Metals and Construction

Overall, carloadings were

NS’ comprehensive market and

essentially flat with 2001, while

equipment position, service

revenues grew 2 percent. Plastics

improvements and new business

shipments showed a 4 percent year-

initiatives helped extend its leadership

over-year increase, tracking an

role in transporting metals and

increase in automotive production

construction commodities. Metals 

and housing starts.

and construction traffic increased by 

TOP’s performance resulted in

2 percent in 2002.

6,300 annual carloads of new traffic,

11

“Logistics is a mission-critical

aspect of our commitment 
to help make our customers’
products better. To meet that
commitment, we needed you 
to act as a true partner, and 
you did.”

— Dan Pigott
BASF Corporation

Norfolk Southern delivers raw
materials from Louisiana to BASF
chemical plants at Wyandotte, Mich.,
and Washington, N.J. “To address
critical service level issues, teams
from both companies worked together
to develop innovative solutions,” 
said Pigott, director distribution 
and transportation.

“We wanted to see improvement,
and you wanted to see improvement,
so we started with a shared goal. 

“The key to success in meeting
this goal was open communication
between our companies,” Pigott said.
“Norfolk Southern’s service design
team brought trainmasters and
engineers into our meetings so 
that we had hands-on expertise at 
the table. These people not only knew
the routes but also the seasonality of
the business.”

Revenues increased $17 million or 2 percent
in 2002 on slightly higher traffic volume.
Average revenues increased as a result of a
favorable change in the mix of traffic and
market-driven rate increases

Revenues increased $18 million or 3 percent
in 2002, as a result of a 2 percent gain in
traffic volume. Metals volume benefited from
resumption of production at some mills that
closed in 2001 and increased volume from
new mills. Construction traffic declined as
highway projects were reduced because of
state government budget pressures.

Norfolk Southern Corporation Annual Report 2002

12

“Norfolk Southern delivers
creativity and operational
excellence.”

— John Bargerhuff
Vulcan Materials Company

Vulcan is the nation’s largest
producer of construction aggregates.
“We’re in the rock quarry business,”
says Bargerhuff, transportation
director.

NS serves Vulcan quarries in
Illinois, Alabama, Georgia, South
Carolina and Virginia. The rock often
must be delivered to remote locations
for use in making products such as
asphalt, concrete and pipe. 

Bargerhuff says NS provides
dedicated unit-train service that
“enables us to reach markets with 
our facilities that otherwise we would
not be able to participate in.”

NS “has been extremely creative

to come up with service designs to
drive costs out of the system for us
both to have acceptable margins.” An
example, he said, is a Virginia project
in which NS invested in track and
Vulcan invested in receiving facilities
to make it beneficial for both.

Business opportunities for metals

Paper, Clay and Forest Products

and construction in 2002 included 

Although paper, clay and forest

the following:

■ Several steel mills that were

closed or idled during 2001

products revenues declined 1 percent,

traffic benefited from several key

initiatives during 2002:

returned to production. Among

■ TOP service improvements in key

them were the International

Steel Group purchase of LTV

Steel and Acme Metals, and

corridors led to an average

improvement of 11 percent in

transit times for paper, clay and

Nucor’s purchase of Trico Steel,

forest products customers.

which contributed more than

6,000 total carloads.

■ New steel mills located on NS

began or increased production,

including Chaparral Steel,

Petersburg, Va., IPSCO Steel,

Lemoyne, Ala., and Steel

Dynamics, Columbia City, Ind.,

resulting in an increase of more

than 4,300 carloads.

■ New opportunities and increased

volumes of imported semifinished

steel using the NS slab steel unit

train network from East Coast

ports resulted in a 46 percent

■ Focus on truck-to-rail conversions

brought a total of 5,000 carloads

diverted to NS during the year.

■ A car quality program enhanced

the boxcar fleet and reduced

damage to paper products.

■ A new lumber reload facility

opened with Raven Logistics in

Columbus, Ohio.

■ Supply chain projects with

various paper companies

optimized outbound paper traffic

flows from mill to receiver and

reduced total delivered cost.

“Even when things don’t go as

increase in carloads.

planned – machinery and people
occasionally will fail – at least we
communicate and have the depth of
relationship with each other that we
can work it out.”

■ New scrap steel business grew

almost 12,000 carloads over

2001 levels.

■ Other business growth resulted

from improved service levels and

equipment utilization.

■ Access to new stone quarries,

including Anderson Columbia,

Junction City, Ga., and Birdsboro

Materials, Reading, Pa.,

generated increased carloadings. 

Norfolk Southern Corporation Annual Report 2002

Revenues decreased $9 million or 1 percent in
2002, a result of a 3 percent drop in traffic
volume that reflected continued weakness in the
paper market, especially in the first half of the
year.Traffic volume improved later in the year as
the paper market strengthened. Revenue per
unit benefited from rate increases and a decline
in shorter-haul business.

13

Intermodal

More than 7,300 loads were

Intermodal volume on NS grew 

converted from truck to rail from 

6 percent in 2002, more than on any

Dockside, at Port Elizabeth, N.J., to

other major U.S. railroad. New

Canada via Canadian Pacific, for an

“Norfolk Southern is a 
key strategic partner for
Schneider National, helping 
us take traffic off the 
highways and put it on rail.”

services and service improvements

annual conversion rate of 15,000 units.

enabled significant conversions from

In a marketing alliance with

truck to rail. On-time reliability and

Florida East Coast Railway called the

service speed enhanced NS’ position

Hurricane Service, 6,000 loads

as a partner for premium customers

between Atlanta and Miami were

such as UPS and less-than-truckload

converted from truck to rail. Also,

carriers.

new Southeast-Northeast train

Reliability also made possible an

service converted more than 

increase in interline guaranteed

26,000 loads.

services from four lanes in 2001 to

In its first full year of operation,

nine lanes in 2002. NS moved more

the John W. Whitaker intermodal

than 2,500 loads of guaranteed

facility at Austell, Ga., near Atlanta,

business.

contributed more than 61,000 truck-

In partnership with Union

to-rail conversions. At Cleveland,

Pacific, NS introduced new expedited

Ohio, the Maple Heights facility

intermodal train service from the

contributed more than 22,000

Northeast and Southeast to Mexico,

conversions, with an 80 percent

and an additional “Blue Streak”

growth in international traffic to and

guaranteed service between northern

from Cleveland. The Savannah, Ga.,

California and the Northeast.

intermodal facility contributed more

than 15,000 conversions, with a 

34 percent growth in international

traffic to and from Savannah.

Revenues increased $58 million or 5 percent
in 2002 as a result of a 6 percent gain in
traffic volume. Volume growth was driven
principally by new and improved services 
that resulted in new business, including the
conversion of truck business to rail.

— Brian Bowers
Schneider National, Inc.

Schneider is a leading provider of

premium truckload and intermodal
services in North America. With
45,000 trailers, all capable of being
lifted onto rail cars, plus container
service, Schneider seeks rail partners
that can meet stringent service
requirements.

“Intermodal is a very important
part of our business, and NS provides
the kind of consistent and reliable 
rail service as well as ease of doing
business that we need to best 
serve our customers,” says Bowers,
vice president intermodal and
brokerage services. 

“It is critical that we provide
seamless service to our customers. 
We can do that with NS as a rail
partner. New technology, new facilities
and some process changes have given
us a better product for our customers.
New products such as Blue Streak
coast-to-coast rail service, NS’ newest
intermodal facility in Austell, Ga., and
the elimination of crosstown draying
in Chicago help us provide superior
service to Schneider customers.

“We have seen significant
improvement in service from Norfolk
Southern over the past two years and
expect it to continue to improve.”

Norfolk Southern Corporation Annual Report 2002

14

“We anticipated a certain
amount of turn times on our
equipment, and as of right
now, we’ve exceeded the
original projections. The NS
operating group is working
with us to get that equipment
turned around.”

— Kevin Larkin
FirstEnergy Corp.

FirstEnergy, a diversified energy

services company headquartered in
Akron, Ohio, has received a lot of
attention for putting rail unloaders 
at traditionally barge-served coal-
burning power plants. “Part of our
market strategy is to reach out 
further than just the river-origin 
coal,” says Larkin, general manager
fuel and transportation services.
“Basically, we want to increase our
options for purchasing and delivering
coal to our plants.”

FirstEnergy saw an opportunity
at its Sammis Plant at Stratton, Ohio,
a large facility adjacent to a Norfolk
Southern rail line, that burns in
excess of 6.5 million tons of coal
annually. “This really was a collective
effort by both FirstEnergy and NS to
determine the feasibility of bringing
direct rail service to a barge-served
plant,” Larkin said. “Based on the
delivered cost, we were able to reach
a cost-effective option with NS,
including the installation of the rail
unloader.”

The result? “We are achieving 

our goal of unloading 130 cars in 
four hours or less. I’d put that up
against any system in the country.
What this means for us is that we 
now have the ability to ensure that
that plant has multiple transportation
options and sources of coal to meet 
its generation needs.”

Norfolk Southern Corporation Annual Report 2002

Coal

5 percent improved revenue per car,

Coal, coke and iron ore tonnage

better locomotive utilization and lower

was down 4 percent in 2002, and

fuel costs. Improved cycle times,

revenue decreased 5 percent 

better use of higher capacity cars and

compared with 2001. 

retirement of lower capacity cars

As a result of high stockpiles,

enabled NS to reduce its coal car fleet

declining electricity prices and a

by 5 percent.

slower economy, domestic utility coal

Important areas for new business

shipments were mostly sluggish.

development and growth in 2002

Domestic metallurgical coal

included:

shipments declined in 2002, as did

export coal moving through Lamberts

Point in Norfolk. 

The Coal Business Group

improved customer service and

efficiency of operations. New

business, customer focus and pricing

initiatives helped offset declining

export and domestic metallurgical

coal volume throughout the year. 

■ A rail spur to FirstEnergy’s

Sammis Power plant 

at Stratton, Ohio, created new

business of about 20,000 

annual carloads.

■ Shuttle service to the Powhatan

Point river terminal in eastern

Ohio is adding more than 60,000

annual carloads of new business.

Efficiency improvements enabled

■ NS bought from Peabody Coal the

the company to increase trains with

Yankeetown Dock Railroad in

the optimal number of cars from 

Indiana, which serves a large

60 percent in 2001 to 81 percent in

Alcoa generating plant in

2002, which reduced the total number

Warrick, Ind., the Culley coal-

of trains and associated crews and

fired generating unit operated by

locomotives. Tons per car were up

Vectren, and substantial Indiana

from 104 in 2000 to 106 in 2002,

coal reserves.

resulting in fewer train starts, 

MODALGISTICS 

By developing tailored, innovative

logistical solutions for a variety of

companies, MODALGISTICS secured

more than 9,000 additional carloads

for NS and strengthened strategic

partnerships with customers. 

MODALGISTICS, an NS business

unit, continues to enhance customer

value and increase revenue for NS by

coupling the latest logistics technology

with NS’ rail network and assets. A

new suite of services includes

Revenues decreased $80 million or 5 percent
in 2002, reflecting lower utility and export
coal traffic volume.

shipment, fleet, vendor, transportation

East Carolina Business Unit

and inventory management, and

NS created the East Carolina

performance tracking capabilities to

Business Unit, a marketing and

provide customized logistical

management and support.  

operating unit similar to a short line

railroad but linked to NS’ dispatching,

Various customers are benefiting

customer service and operating

from MODALGISTICS’ services to

systems. The ECBU has dedicated

track shipments for shippers and

local management with complete

receivers of high-value metal prod-

responsibility for managing 485 miles

ucts. An example is a new SteelNet

®

of track operated by NS in eastern

coil-processing and warehouse facility

North Carolina. The first of its kind

in Atlanta, operated by Collier Metals

within NS, the ECBU is designed to

LLC and MODALGISTICS.

bring the railroad closer to its local

MODALGISTICS also expanded

customers while improving the use of

its Thoroughbred Bulk Transfer

rail assets.

Terminals network with two new

facilities in Chicago and Augusta, Ga.

These facilities transfer bulk products

such as plastic pellets or liquid

sweeteners between truck and rail.

NS now has 27 TBT facilities.

TransWorks

TransWorks, an NS subsidiary,

has developed and implemented the

most comprehensive and automated

transportation technology and

services available in the industry.

NS’ Triple Crown Services,

Thoroughbred Direct Intermodal

Services and MODALGISTICS all use

TransWorks’ transportation

management technology and people to

minimize transportation costs and

increase employee productivity. 

TransWorks aggressively grew its

external customers in 2002, providing

shippers, carriers and transportation

intermediaries with similar automated

transportation solutions, emphasizing

Short Line Partnerships

NS realized 2 percent revenue

growth from partnerships with 239

short line and regional railroad

connections in 2002, building upon an

already strong foundation of cooper-

ation and mutual business development.

Two of NS’ short line and regional

partners received top honors from

Railway Age magazine. The Reading

Blue Mountain & Northern in Port

Clinton, Pa., was named regional

railroad of the year, and the

Winchester & Western Railroad in

Bridgeton, N.J., was named short line

railroad of the year. NS nominated

them for their roles in developing new

business in construction materials in

southeastern Pennsylvania in

conjunction with NS. By shifting

movements of construction aggregates

off the highway and onto rail, the

railroads reduced costs for shippers

and relieved highway congestion in

the value that NS contributes to

the Philadelphia area.

customer success.

15

“I see more customer interface
than I have in the past, and to
me that’s the way you’ve got
to go.”

– Stoy Taylor
J. M. Huber

There’s a good chance the 
bright white surface of this page
contains kaolin clay from Huber, a
diversified supplier of engineered
materials that ships kaolin clay from
Georgia to paper companies
throughout the United States and
Canada. Because of the specialized
nature of the product, Huber, like all
kaolin clay producers, owns its own
fleet of rail cars.

“NS’ destination times are the

basis of our fleet sizes,” says 
Taylor, who has worked with NS’
MODALGISTICS team both as 
material flow manager for Huber 
and as president of the U.S. Clay
Producers Traffic Association. The
better the transit times, the smaller
the fleet the clay producer must
maintain. “Our people are working
closely with MODALGISTICS in
monitoring transit times, and these
are data that you can use to run a
more efficient fleet.”

Norfolk Southern Corporation Annual Report 2002

16

“I can pick up the phone and
talk to the Norfolk Southern
marketing people on a first-
name basis. They know what
we do and where we go. 
When you already know each
other, you can work together
to solve problems.”

— Gary Strausbaugh
Mennel Milling Company

The next doughnut you eat, the
next box of cake mix you buy might
contain flour milled by Mennel, based
in Fostoria, Ohio. NS delivers grain to
Mennel’s mills and transports flour
from those mills to bakeries and 
mix plants. Mennel also operates 
an NS-served grain elevator at
Kingston, Ohio, that originates grain
for southeast poultry markets and 
soy processors.

“I think the thing that makes
Norfolk Southern stand out from the
other rail carriers is their personal
way of doing business,” says
Strausbaugh, vice president
transportation.

The Right Direction: 
Sharpening the Focus on Customer Service

New Human Resources Tools Equip Employees

A new operating plan, innovative

service options, better data systems

and more interline partnerships all

were put in place in 2002. What

made them work was the commitment

of Norfolk Southern employees

systemwide to create extra value 

for customers.

Customer teams, including

employees who operate trains, as

well as sales and marketing

employees, improved customer

communications and provided

personal service. NS office employees

who routinely handle customer

inquiries by phone made more than

“Face-to-face
customer contact
is really impor-
tant. As we go
into the cus-
tomers’ plants,
they talk with us
about their serv-
ice needs. Being
able to relate to them on a one-on-one
basis is important to our knowing what
they need and providing that for them.
To me, that’s extra value – serving cus-
tomers with what they need at the time
they need it, whether it be a special car
or a special time for a switch. They are
really happy if we can serve them on
their time basis, and keeping customers
happy is the number one thing.”

— Andrea Crump
conductor
Birmingham, Ala.

3,000 on-site customer visits to

■ Through CareerTrack, an

address service needs firsthand.

Internet-based career

To better equip employees to

management tool, employees can

serve customers and to help the

create an online resume and

“Because the marketing people

company meet increasing business

indicate their preferences for

know us so well, we don’t have to 
start over from square one when we
call them. Even the operating people
know who we are.

“It makes dealing with Norfolk
Southern really easy,” Strausbaugh
says. “We work hand in hand with 
each other to make things work.”

Norfolk Southern Corporation Annual Report 2002

demands, NS implemented significant

possible next career steps.

work force initiatives in 2002. The

initiatives collectively are named

Forging Our Future Together.

Following are highlights. 

■ Creating a more inclusive

workplace to make the best use

of everyone's talents and foster a

climate of fairness, mutual

respect and professionalism is

the goal of NS’ diversity program.

■ About 100 mentoring pairs were

formed in 2002 to help new

managers acclimate to the

company’s culture.

■ NS expanded its educational

assistance program and made

business training available

online.

■ An Internet-based Employee

Resource Center speeds

employee access to information

about training, benefits and

related subjects.

17

“Customer serv-
ice filters down
the line to
everybody. We
in the track
department pro-
vide the sup-
port. Our work
to maintain a sound roadway helps
keep train schedules on-time. Track
that is well maintained helps assure a
smooth, damage-free ride for cus-
tomers’ freight.” 

— Bob Davis
backhoe operator
Conway Yard, Pittsburgh

“The only thing
we have to offer
is a service.
There must be
value in that
service to sell it
and increase
market share.
Value includes
competitive pricing, reliability, depend-
ability, communications and improved
efficiency of operation to reduce costs. 
I provide value-added service to my 
customers by focusing on their needs
first. I take personal interest in making
sure my customers are educated about
rail, successful in our partnerships and
satisfied with our service.”

— Ron Taylor
director marketing and sales
East Carolina Business Unit
Raleigh, N.C.

“To remain the
most successful
transportation
company in the
industry, we
must be com-
mitted to every
customer. Each
individual cus-
tomer makes us the success we are
today. Without them and the confidence
they hold in our product, we would be
just another railroad.” 

— Maureen Severini
intermodal division manager
Croxton Yard, Jersey City, N.J.

“People want to
have a positive
story to tell.
When a compa-
ny goes the
extra mile and
impresses them,
they feel that
they have made
a good decision to select that service
provider. Right away, they will tell
someone else about what a good deci-
sion they made. We want to give our
customers a reason to brag about
Norfolk Southern.”

— Woodfin Cobbs
logistics manager vehicles
Northville, Mich.

“A well-main-
tained, service-
able locomotive
helps provide
customer value
in the form of
consistent, on-
time deliveries.
It shows we
care about our customers and want to
give them the highest-quality service.” 

— Ava Ray
clerk
Roanoke Locomotive Shop

NS Supports 
Employee Reservists

Norfolk Southern continued

providing benefits for employee

reservists activated for Operation

Enduring Freedom, the war on

terrorism declared by President

George Bush. International tensions

escalated as 2003 began, and

additional reservists were called up

for active duty.

Air Force Secretary James

Roche commended NS, saying “your

company’s support continues to be

critical to our ongoing efforts and

makes a real difference to our

country.”

NS military leave benefits are

designed to help provide support for

employees and their families during

the deployments. They include a

monthly income supplement of

$1,500 and continuation of health

care and life insurance benefits. 

NS began the enhanced benefits

program in October 2001, following

the Sept. 11 terrorist attacks.

Norfolk Southern Corporation Annual Report 2002

18

Financial Overview

Norfolk Southern’s financial results

improved despite a difficult economic
environment. Net income increased

23% as strong operating results led to
a 15% gain in income from railway

operations. Cash flow improved, which
allowed NS to repay $303 million of

debt (excluding borrowings from
Conrail) and to reduce the amount 

of accounts receivable sold by 
$270 million. The quarterly dividend

was increased midyear from 6 cents to

7 cents a share, a 17% increase.

Railway operating revenues were

$6.3 billion, up 2% compared with

2001. General merchandise revenues

increased $122 million or 3%,

supported by a $76 million or 9% gain

in automotive revenues. Intermodal

revenues increased $58 million or 5%,

on a 6% rise in traffic volume. Coal

revenues were $80 million or 

5% lower, as traffic was down 4%.

Railway operating expenses were

$5.1 billion, down $51 million or 1%,

despite a 1% increase in carloadings. 

Income from railway operations

was $1.2 billion, an increase of

$151 million or 15%, resulting from the

$100 million gain in revenues and the

$51 million decline in expenses. 

The railway operating ratio

improved to 81.5%, compared with

83.7% in 2001. The improvements

reflected efficiency gains achieved after

implementation of the Thoroughbred

Operating Plan.

Net income for 2002 was 

$460 million or $1.18 per diluted

share, up $85 million or 23%,

compared with 2001. 

Norfolk Southern Corporation Annual Report 2002

Railway operating revenues increased by 
$100 million in 2002, primarily because of
higher traffic volume.

Railway operating expenses dropped 
$51 million or 1%, despite slightly higher
traffic volume.

Income from railway operations increased
$151 million or 15% in 2002, reflecting the
improvement in revenues and expenses.

The 2% increase in railway operating revenues,
coupled with the 1% decline in railway
operating expenses, produced a railway
operating ratio of 81.5% in 2002,
2.2 percentage points better than that of 2001.

Net income increased $85 million or 23% in
2002, a result of the improvement in income
from railway operations.

Diluted earnings per share for 2002 were 22%
higher than in 2001.

*2000 excludes work-force reduction costs of $165 million, which added 2.7 percentage points to
the railway operating ratio, reduced net income by $101 million and reduced diluted earnings per
share by 26 cents.

Five-Year Financial Review 
Norfolk Southern Corporation and Subsidiaries

($ in millions, except per-share amounts)

2002

2001

20001

19992

1998

19

$ 6,270
5,112
1,158

$ 6,170
5,163
1,007

$

6,159
5,526
633

$ 5,242
4,524
718

$ 4,254
3,202
1,052

Results of operations
Railway operating revenues
Railway operating expenses

Income from railway operations

Other income – net
Interest expense on debt

Income from continuing operations
before income taxes

Provision for income taxes

Income from continuing operations

Discontinued operations3
Net income

$

66
518

706

246
460
--
460

99
553

553

191
362
13
375

$

Per share data
Net income – basic
Net income – diluted
Dividends
Stockholders’ equity at year end

$ 1.18
$ 1.18
$ 0.26
$ 16.71

0.97
$
0.97
$
$
0.24
$ 15.78

168
551

250

78
172
—
172

164
531

351

112
239
—
239

$

309
516

845

215
630
104
734

$

0.45
0.45
0.80
15.16

0.63
$
0.63
$
$
0.80
$ 15.50

1.94
$
1.93
$
$
0.80
$ 15.61

$

$
$
$
$

Financial position
Total assets
Total long-term debt, including current maturities
Stockholders’ equity

Other
Capital expenditures
Average number of shares outstanding (thousands)
Number of stockholders at year end
Average number of employees:

Notes

$19,956 
$ 7,364 
$ 6,500

$ 19,418
$ 7,632
$ 6,090

$ 18,976
7,636
$
5,824
$

$ 19,250
$ 8,059
$ 5,932

$ 18,180
$ 7,624
$ 5,921

695
$
388,213
51,418
28,970

746
$
385,158
53,042
30,894

$

731
383,358
53,194
33,738

$

912
380,606
51,123
31,166

$ 1,060
378,749
51,727
24,300

1  2000 operating expenses include $165 million in work force reduction costs for early retirement and separation programs. These costs reduced net
income by $101 million, or 26 cents per diluted share.

2 On June 1, 1999, NS began operating a substantial portion of Conrail’s properties. As a result, both its railroad route miles and the number of its
railroad employees increased by approximately 50 percent on that date.

3 In 1998, NS sold all the common stock of its motor carrier subsidiary, North American Van Lines, Inc. (NAVL), for $207 million and recorded a 
$90 million pretax ($105 million, or 28 cents per diluted share, after-tax) gain. Accordingly, NAVL’s results of operations, financial position and cash
flows are presented as “Discontinued operations.” Results in 2001 include an additional after-tax gain of $13 million, or 3 cents per diluted share,
that resulted from the expiration of certain indemnity obligations contained in the sales agreement.

Norfolk Southern Corporation Annual Report 2002

20

Income Statement

Railway operating revenues

$ 6,270

$ 6,170

$

6,159

Years ended December 31,

2002

2001
($ in millions, except earnings per share)

2000

Railway operating expenses
Compensation and benefits 
Materials, services and rents
Conrail rents and services 
Depreciation
Diesel fuel
Casualties and other claims
Other

Total railway operating expenses

Income from railway operations

Other income – net 
Interest expense on debt 

2,022
1,457
412
515
342
171
193
5,112

1,158

66
(518)

Income from continuing operations before income taxes

706

Provision for income taxes 

Income from continuing operations

Discontinued operations – Gain on sale of

motor carrier, net of taxes

246

460

— 

2,014
1,444
421
514
412
143
215
5,163

1,007

99
(553)

553

191

362

13

2,234
1,445
478
503
478
142
246
5,526

633

168
(551)

250

78

172

—

Net income

$

460

$

375

$

172

Earnings per share

Income from continuing operations – basic and diluted

Net income – basic and diluted

$

$

1.18

1.18

$

$

0.94

0.97

$

$

0.45

0.45

See Form 10-K report beginning on page K1 for full financial statements and footnotes.

Norfolk Southern Corporation Annual Report 2002

Balance Sheet

Assets
Current assets:

Cash and cash equivalents
Accounts receivable, net 
Due from Conrail
Materials and supplies
Deferred income taxes
Other current assets

Total current assets

Investment in Conrail
Properties less accumulated depreciation
Other assets

Total assets

Liabilities and stockholders’ equity
Current liabilities:

Accounts payable
Income and other taxes
Due to Conrail
Other current liabilities
Current maturities of long-term debt
Total current liabilities

Long-term debt 
Other liabilities
Due to Conrail
Minority interests
Deferred income taxes

Total liabilities

Stockholders’ equity:

Common stock $1.00 per share par value, 1,350,000,000 shares authorized;

issued 410,154,465 and 407,000,871 shares, respectively

Additional paid-in capital
Accumulated other comprehensive loss
Retained income
Less treasury stock at cost, 21,169,125 shares
Total stockholders’ equity

21

As of December 31, 

2002

2001

($ in millions)

$

184 
683
6
97
187
142
1,299

6,178
11,370
1,109

$

204
475
8
90
162
108
1,047

6,161
11,208
1,002

$ 19,956

$ 19,418

$

908
269
86
232
358
1,853

7,006
1,029
513
45
3,010
13,456

410
481
(65) 

5,694
(20)
6,500

$

848
312
373
248
605
2,386

7,027
1,089
—
45
2,781
13,328

407
423
(55)
5,335
(20)
6,090

Total liabilities and stockholders’ equity

$ 19,956

$ 19,418

See Form 10-K report beginning on page K1 for full financial statements and footnotes.

Norfolk Southern Corporation Annual Report 2002
Norfolk Southern Corporation Annual Report 2002

22

Quarterly Financial Data

(Unaudited)

2002

Railway operating revenues
Income from railway operations
Net income 
Earnings per share – basic and diluted

2001

Railway operating revenues
Income from railway operations
Net income
Earnings per share – basic and diluted

Three Months Ended

March 31

June 30

Sept. 30

Dec. 31

(In millions of dollars, except per share amounts)

$ 1,498
237
86
$ 0.22

$ 1,540
205
74*
0.19*

$

$ 1,593
322
119
$ 0.31

$ 1,592
282
107
0.28

$

$ 1,598
311
126
$ 0.32

$

$

1,508
245
79
0.20

$ 1,581
288
129
$ 0.33

$ 1,530
275
115
0.30

$

*Includes a $13 million, or 3 cents per share, after-tax gain related to the 1998 sale of NS’ motor carrier subsidiary.

Stock Price and Dividend Information

(Unaudited)

The Common Stock of Norfolk Southern Corporation, owned by 51,418 stockholders of record as of Dec. 31, 2002, is traded on
the New York Stock Exchange with the symbol NSC. The following table shows the high and low sales prices and dividends per
share, by quarter, for 2002 and 2001 (prices quoted in fractions have been rounded to the nearest cent).

2002

Market price

High
Low

Dividends per share

2001

Market price

High
Low

Dividends per share

Quarter

1st

2nd

3rd

4th

$ 26.98
18.26
$ 0.06

$ 24.45
19.85
$ 0.06

$ 23.90
17.20
$ 0.07

$ 22.54
18.70 
$ 0.07

$ 18.90
13.63
0.06

$

$ 24.11
15.80
0.06

$

$ 22.60
13.41
0.06

$

$ 19.88
15.19
0.06

$

Norfolk Southern Corporation Annual Report 2002

Board of Directors

23

Gerald L. Baliles

Gene R. Carter

Alston D. Correll

David R. Goode

Board of Directors as of Feb. 1, 2003

Gerald L. Baliles, 62, of Richmond, Va., is a partner in
the law firm of Hunton & Williams, a business law firm with
offices in several major U.S. cities and international offices
in Bangkok, Brussels, London and Hong Kong. His board
service began in 1990; his current term expires in 2005.
Gene R. Carter, 63, of Alexandria, Va., is executive
director and chief executive officer of the Association for
Supervision and Curriculum Development, among the
world’s largest international education associations. 
His board service began in 1992; his current term
expires in 2005.

Alston D. Correll, 61, of Atlanta, Ga., is chairman,

chief executive officer and president of Georgia-Pacific
Corporation. His board service began in 2000; his
current term expires in 2004.

Landon Hilliard

Steven F. Leer

Jane Margaret O’Brien

Committees
of the 
Board of
Directors

Executive 
and Governance
L. Hilliard, chair
G.L. Baliles
A.D. Correll
D.R. Goode
S.F. Leer

Audit
H.W. Pote, chair
G.R. Carter
J.M. O’Brien
J.P. Reason

Compensation
and Nominating
G.R. Carter, chair
L. Hilliard
J.M. O’Brien
H.W. Pote

Finance
G.L. Baliles, chair
A.D. Correll
S.F. Leer
J.P. Reason

Performance-
Based
Compensation
G.R. Carter, chair
J.M. O’Brien
H.W. Pote

David R. Goode, 62, of Norfolk, Va., is chairman,
president and chief executive officer of Norfolk Southern
Corporation. He joined Norfolk and Western Railway in
1965 and was named chief executive officer of Norfolk Southern in 1992. His board service began in 1992;
his current term expires in 2003.

Harold W. Pote

J. Paul Reason

Landon Hilliard, 63, of New York City, is a partner in Brown Brothers Harriman & Co., a private

bank in New York City. His board service began in 1992; his current term expires in 2004.

Steven F. Leer, 50, of St. Louis, is president and chief executive officer of Arch Coal, Inc., the nation’s

second largest coal producer. His board service began in 1999. Although his current term would have
expired in 2005, in order to comply with the requirements of Virginia law, Mr. Leer will resign from his
current term and has been nominated for a new three-year term that expires in 2006.

Jane Margaret O’Brien, 49, of St. Mary’s City, Md., is president of St. Mary’s College of Maryland.

Her board service began in 1994; her current term expires in 2004.

Harold W. Pote, 56, of New York City, is regional banking group executive of J.P. Morgan Chase &

Co. His board service began in 1988; his current term expires in 2003.

J. Paul Reason, 62, Admiral, USN, retired, of Norfolk, Va., is president and chief operating officer of

Metro Machine Corporation, a ship repair company. His board service began 2002; his current term
expires in 2005.

Carroll Campbell Retires from Board

Carroll A. Campbell Jr. retired from the board of directors of Norfolk Southern effective Nov. 29, 2002.
The board expressed “heartfelt appreciation for his effective and dedicated service” and his 

“judgment, wise counsel and long-standing commitment to fiscal responsibility.”

Campbell was elected to the board in July 1996. He served on the Executive and Governance, Finance
and Audit committees, and he helped guide the company during a time of significant growth and expansion.
Before joining the board, Campbell served two terms as South Carolina's governor and was U.S.
representative from the state's 4th Congressional District. He served successively as a state representative
and as a state senator before his congressional term.

Norfolk Southern Corporation Annual Report 2002

24

The Right Direction: 
Maintaining Sound 
Corporate Governance Policies

Norfolk Southern’s management team is committed to

high standards of corporate governance.

■ An independent review of NS practices commissioned
in 2001 found that the company had in place a sound
corporate governance structure. NS is committed to

maintaining and strengthening that structure.

■ NS always has had rigorous internal control

procedures to help ensure the accuracy and reliability
of the financial information it produces and reports.

Those procedures now have been augmented with the

establishment of a disclosure committee with

responsibility for considering the materiality of

information and determining disclosure obligations on

a timely basis. It is comprised of senior officers and is

chaired by the senior vice president and controller. 

The corporation’s independent public accountants also

attend disclosure committee meetings.

■ Although not required, management has received from
the independent public accountant an unqualified

opinion on management’s assertion of 

the effectiveness of NS’ internal control over 

financial reporting as of Dec. 31, 2002.

■ The board of directors adopted written corporate

governance standards for directors.

■ The board has in place policies to safeguard the

confidentiality of shareholder votes.

■ In response to a shareholder proposal adopted at the
2002 annual meeting, the board agreed to seek share-

holder approval for future severance packages in excess

of 2.99 times a senior executive’s salary and bonus.

■ For the first time, the corporation’s Form 10-K report,
a formal statement of financial information filed

annually with the Securities and Exchange

Commission, is published with this annual report,

giving shareholders and potential investors more

financial information than ever before included with

this annual report.

Norfolk Southern Corporation Annual Report 2002

Officers

Officers as of Feb. 1, 2003

David R. Goode, chairman, president and chief executive officer
L.I. Prillaman, vice chairman and chief marketing officer
Stephen C. Tobias, vice chairman and chief operating officer
Henry C. Wolf, vice chairman and chief financial officer
John F. Corcoran, senior vice president public affairs
John W. Fox Jr., senior vice president coal services
James A. Hixon, senior vice president administration
Henry D. Light, senior vice president law
James W. McClellan, senior vice president planning
Kathryn B. McQuade, senior vice president financial planning
Charles W. Moorman, senior vice president corporate services and
president Thoroughbred Technology and Telecommunications, Inc.

John P. Rathbone, senior vice president and controller
Stephen P. Renken, senior vice president and chief information officer
John M. Samuels, senior vice president operations planning 

and support

Donald W. Seale, senior vice president merchandise marketing
Deborah H. Butler, vice president customer service
James E. Carter Jr., vice president internal audit
Joseph C. Dimino, senior general counsel
Cindy C. Earhart, vice president information technology
Terry N. Evans, vice president operations planning and budget
Robert C. Fort, vice president public relations
William A. Galanko, vice president taxation
Robert E. Huffman, vice president intermodal operations
Tony L. Ingram, vice president transportation operations
H. Craig Lewis, vice president corporate affairs
Mark R. MacMahon, vice president labor relations
Bruno Maestri, vice president public affairs
Mark D. Manion, vice president transportation services 

and mechanical

Robert E. Martínez, vice president marketing services 

and international

Michael R. McClellan, vice president intermodal marketing
Thomas H. Mullenix Jr., vice president human resources
Richard W. Parker, vice president real estate
William J. Romig, vice president and treasurer
Daniel D. Smith, president NS development
James A. Squires, senior general counsel
Charles J. Wehrmeister, vice president safety and environmental
F. Blair Wimbush, senior general counsel
Gary W. Woods, vice president engineering
Dezora M. Martin, corporate secretary

UNITED STATES SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C.  20549 

FORM 10-K 

(X)  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 

EXCHANGE ACT OF 1934 
For the fiscal year ended DECEMBER 31, 2002 

( )  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 

EXCHANGE ACT OF 1934 
For the transition period from _________ to _________ 

Commission file number 1-8339 

NORFOLK SOUTHERN CORPORATION 
(Exact name of registrant as specified in its charter) 

Virginia 
(State or other jurisdiction of 
incorporation or organization) 

Three Commercial Place 
Norfolk, Virginia 
(Address of principal executive offices) 

Registrant’s telephone number, including area code 

52-1188014 
(IRS Employer Identification No.) 

23510-2191 
Zip Code 

(757) 629-2680 

No Change 
(Former name, former address and former fiscal year, if changed since last report.) 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each Class 
Norfolk Southern Corporation 
Common Stock (Par Value $1.00) 

Name of each exchange 
on which registered 
New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act:  NONE 

Indicate by check mark whether the registrant (1) has filed all report required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such 
reports) and (2) has been subject to such filing requirements for the past 90 days.  Yes  (X)          No  (   ) 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein and will 
not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference 
in Part III of this Form 10-K or any amendment to this Form 10-K.          (X) 

The number of shares outstanding of each of the registrant’s classes of common stock, as of January 31, 2003: 
389,057,174 (excluding 21,169,125 shares held by registrant’s consolidated subsidiaries). 

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act).  Yes  (X)   No  (   ) 

The aggregate market value of the voting common equity held by nonaffiliates as of June 28, 2002 was $9,079,736,767 (based 
on the closing price as quoted on the New York Stock Exchange on that date). 

DOCUMENTS INCORPORATED BY REFERENCE: 

Portions of the Registrant’s definitive proxy statement to be filed electronically pursuant to Regulation 14A not later than 120 
days after the end of the fiscal year, are incorporated by reference in Part III. 

K1 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES (NS) 

Part I. 

1.    Business 

2.    Properties 

3.    Legal Proceedings 

4.    Submission of Matters to a Vote of Security Holders 
       Executive Officers of the Registrant 

Part II. 

5.    Market for Registrant’s Common Stock and Related Stockholders Matters 

6.    Selected Financial Data 

7.    Management’s Discussion and Analysis of Financial Condition and Results 
       of Operations 

7A. Quantitative and Qualitative Disclosures About Market Risk  

8.    Financial Statements and Supplementary Data 

9.    Changes in and Disagreements with Accountants on Accounting and 
       Financial Disclosure 

Part III. 

10.   Directors and Executive Officers of the Registrant 

11.   Executive Compensation 

12.   Security Ownership of Certain Beneficial Owners and Management 

13.   Certain Relationships and Related Transactions 

14.   Controls and Procedures 

Part IV. 

15.   Exhibits, Financial Statement Schedule and Reports on Form 8-K 
        Index to Consolidated Financial Statement Schedule 

Power of Attorney 

Signatures 

Certifications of CEO and CFO 

Exhibit Index 

K2 

Page

K3

K3

K12

K12

K14

K15

K16

K35

K36

K66

K66

K66

K66

K69

K69

K70

K76

K76

K78

K81

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES (NS) 

PART I 

Item 1.  Business. and Item 2.  Properties. 

GENERAL - Norfolk Southern Corporation (Norfolk Southern) was incorporated on July 23, 1980, 
under the laws of the Commonwealth of Virginia.  On June l, 1982, Norfolk Southern acquired control of 
two major operating railroads, Norfolk and Western Railway Company (NW) and Southern Railway 
Company (Southern) in accordance with an Agreement of Merger and Reorganization dated as of July 
31, 1980, and with the approval of the transaction by the Interstate Commerce Commission (ICC) (now 
the Surface Transportation Board [STB]). 

Effective Dec. 31, 1990, Norfolk Southern transferred all the common stock of NW to Southern, and 
Southern’s name was changed to Norfolk Southern Railway Company (Norfolk Southern Railway).  
Effective Sept. 1, 1998, NW was merged with and into Norfolk Southern Railway.  As of Dec. 31, 2002, 
all the common stock of Norfolk Southern Railway and 22.5% of its voting preferred stock (resulting in 
95.2% voting control) was owned directly by Norfolk Southern. 

Through a jointly owned entity, Norfolk Southern and CSX Corporation (CSX) own the stock of 
Conrail Inc., which owns the major freight railroad in the Northeast.  Norfolk Southern has a 58% 
economic and 50% voting interest in the jointly owned entity.  See also the discussion concerning 
operation of a portion of Conrail’s rail assets, below. 

On March 28, 1998, Norfolk Southern closed the sale of its motor carrier company, North American Van 
Lines, Inc. (NAVL) (see “Discontinued Operations” and Note 17).  NAVL’s results are presented as 
“Discontinued operations” in the accompanying financial information. 

Norfolk Southern makes available free of charge through its website, www.nscorp.com, its annual report 
on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and all amendments to 
those reports as soon as reasonably practicable after such material is electronically filed with or furnished 
to the Securities and Exchange Commission. 

Unless indicated otherwise, Norfolk Southern and its subsidiaries are referred to collectively as NS. 

OPERATION OF A PORTION OF THE CONRAIL RAIL ASSETS - On June 1, 1999, Norfolk 
Southern and CSX, through their respective railroad subsidiaries, began operating separate portions of 
Conrail’s rail routes and assets.  Substantially all such assets are owned by two wholly owned 
subsidiaries of Consolidated Rail Corporation (CRC); one of those subsidiaries, Pennsylvania Lines LLC 
(PRR), has entered into various operating and leasing arrangements, more particularly described in 
Note 2, with Norfolk Southern Railway.  Certain rail assets (Shared Assets Areas) still are owned by 
CRC, which operates them for joint and exclusive use by Norfolk Southern Railway and the rail 
subsidiary of CSX. 

Operation of the PRR routes and assets increased the size of the system over which Norfolk Southern 
Railway provides service by nearly 50% and afforded access to the New York metropolitan area, to  
much of the Northeast and to most of the major East Coast ports north of Norfolk, Virginia.  Also, 
leasing arrangements with PRR augmented Norfolk Southern Railway’s locomotive, freight car and 
intermodal fleet. 

RAILROAD OPERATIONS - As of Dec. 31, 2002, NS’ railroads operated approximately 21,500 miles 
of road in the states of Alabama, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, 
Louisiana, Maryland, Michigan, Mississippi, Missouri, New Jersey, New York, North Carolina, Ohio, 
Pennsylvania, South Carolina, Tennessee, Virginia, West Virginia, the District of Columbia and in the 
Province of Ontario, Canada.  The miles operated were as follows: 

K3 

 
 
 
 
 
 
 
 
 
 
 
 
Mileage Operated as of Dec. 31, 2002 

Second and 
Miles of  Other Main 
Track 

Road 

Track,  Way and 
Yard 
Switching 

Crossovers 
and Turnouts 

Total 

 Passing 

Owned 
Operated under lease, contract 
  or trackage rights 
      Total 

11,745

9,813
21,558

1,384

3,441
4,825

1,625

891
2,516

5,969 

20,723

3,647 
9,616 

17,792
38,515

In addition to the lines leased from Conrail previously discussed, NS’ railroads have major leased lines 
between Cincinnati, Ohio, and Chattanooga, Tennessee, and operate over trackage owned by North 
Carolina Railway Company (NCRR).  The Cincinnati-Chattanooga lease, covering about 335 miles of 
road, expires in 2026, and is subject to an option to extend the lease for an additional 25 years, at terms 
to be agreed upon.  The trackage rights over NCRR cover approximately 315 miles of road under an 
agreement through 2014 with the right to renew for two additional 15-year periods. 

NS’ railroads carry raw materials, intermediate products and finished goods primarily in the Southeast, 
East and Midwest, and via interchange with other rail carriers, to and from the rest of the United States 
and parts of Canada.  They also transport overseas freight through several Atlantic and Gulf Coast ports.  
Atlantic ports served by NS include:  Norfolk, Virginia; Morehead City, North Carolina; Charleston, 
South Carolina; Savannah and Brunswick, Georgia; Jacksonville, Florida; Baltimore, Maryland; 
Philadelphia, Pennsylvania/Camden, New Jersey; Wilmington, Delaware; and the Ports of New 
York/New Jersey.  Gulf Coast ports served include Mobile, Alabama, and New Orleans, Louisiana. 

The lines of NS’ railroads reach most of the larger industrial and trading centers of the Southeast, 
Northeast, Mid-Atlantic region and Midwest.  Chicago, Norfolk, Detroit, Atlanta, Metropolitan New 
York City, Jacksonville, Kansas City (Missouri), Baltimore, Buffalo, Charleston, Cleveland, Columbus, 
Philadelphia, Pittsburgh, Toledo, Greensboro, Charlotte and Savannah are among the leading centers 
originating and terminating freight traffic on the system.  In addition, haulage arrangements with 
connecting carriers allow NS’ railroads to provide single-line service to and from additional markets, 
including haulage provided by Florida East Coast Railway Company to serve southern and eastern 
Florida, including the port cities of Miami, West Palm Beach and Fort Lauderdale; and haulage provided 
by The Kansas City Southern Railway Company to provide transcontinental intermodal service via a 
connection with the Burlington Northern and Santa Fe Railway Company.  Service is provided to New 
England, including the Port of Boston, via haulage, trackage rights and interline arrangements with 
Canadian Pacific Railway Company and Guilford Transportation Industries.  The system’s lines also 
reach many individual industries, electric generating facilities, mines (in western Virginia, eastern 
Kentucky, southern and northern West Virginia and western Pennsylvania), distribution centers, 
transload facilities and other businesses located in smaller communities in its service area.  The traffic 
corridors carrying the heaviest volumes of freight include those from the New York City area to Chicago 
(via Allentown and Pittsburgh); Chicago to Jacksonville (via Cincinnati, Chattanooga and Atlanta); 
Appalachian coal fields of Virginia, West Virginia and Kentucky, to Norfolk and Sandusky, Ohio; 
Cleveland to Kansas City; and Knoxville to Chattanooga.  Chicago, Memphis, Sidney/Salem, New 
Orleans, Kansas City, Buffalo, St. Louis and Meridian are major gateways for interterritorial system 
traffic.  

Triple Crown Operations - Until April 1993, NS’ intermodal subsidiary, Triple Crown Services, Inc. 
(TCS), offered intermodal service using RoadRailer® equipment and domestic containers.  RoadRailer® 
units are enclosed vans that can be pulled over highways in tractor-trailer configuration and over the rails 
by locomotives.  On April 1, 1993, the business, name and operations of TCS were transferred to Triple 
Crown Services Company (TCSC), a partnership in which subsidiaries of NS and Conrail are equal 
partners.  From April 1, 1993, to June 1, 1999, the revenues of TCSC were not consolidated with the 
results of NS; however, effective June 1, 1999, NS gained control of TCSC and, therefore, now includes 

K4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
TCSC’s results in its consolidated financial statements.  TCSC offers door-to-door intermodal service 
using RoadRailer® equipment in major traffic corridors, including those between the Midwest and the 
Northeast, the Midwest and the Southeast and the Midwest and Texas/Mexico. 

The following table sets forth certain statistics relating to NS railroads’ operations for the past 5 years, 
including operations in the Northern Region that commenced June 1, 1999: 

Rail Operating Statistics 

2002 

Year Ended Dec. 31, 
2000 

1999 

2001 

1998 

Revenue ton miles (billions) 
Freight train miles traveled (millions) 
Revenue per ton mile 
Revenue ton miles per 
  man-hour worked 
Percentage ratio of railway operating 
  expenses to railway operating revenues 

179  
72.6  
$0.0350  

182   
70.0   
$0.0339   

197    
74.4    
$0.0312    

167    
61.5    

135   
53.0   
$0.0315     $0.0316   

3,067  

3,023   

2,888    

2,577    

2,659   

81.5%

83.7%

89.7% 

86.3% 

75.3%

RAILWAY OPERATING REVENUES - NS’ total railway operating revenues were $6.3 billion in 
2002.  Revenue, shipments and revenue yield by principal railway operating revenue sources for the past 
five years are set forth in the following table. 

Principal Sources of Railway Operating Revenues 

Year Ended Dec. 31, 

(Revenues in millions, shipments in thousands, revenue yield in dollars per shipment) 

2002 

2001 

2000 

1999 

1998 

COAL 
  Revenues 
    % of total revenues 
  Shipments 
    % of total shipments 
  Revenue Yield 

AUTOMOTIVE 
  Revenues 
    % of total revenues 
  Shipments 
    % of total shipments 
  Revenue Yield 

CHEMICALS 
  Revenues 
    % of total revenues 
  Shipments 
    % of total shipments 
  Revenue Yield 

$ 1,441    $
23%  

1,610   

24%  
895    $

$

1,521   

$
25%  

1,695   

26%  
$
897   

$

961    $
15%  
662   
10%  
$ 1,450    $

885   
$
14%  
622   

9%  
$

1,423   

$

769    $
12%  
434   

$
752   
12%  
432   

6%  
$ 1,773    $

6%  
$

1,742   

K5 

23% 
1,687    
25% 
850     $ 

921     $ 
15% 
692    
10% 

1,435     $  1,322   

25%  

1,519   

25%  
$
870   

$ 1,252   
29%
1,310   
27%
955   

746   
$
14%  
611   
10%  

577   
13%
487   
10%
$ 1,186   

1,331     $  1,220   

756     $ 
13% 
453    
6% 

$
641   
12%  
394   

7%  

492   
12%
315   
7%
$ 1,559   

1,668     $  1,627   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Principal Sources of Railway Operating Revenues (continued) 

Year Ended Dec. 31, 

(Revenues in millions, shipments in thousands, revenue yield in dollars per shipment) 

2002 

2001 

2000 

1999 

1998 

METALS/CONSTRUCTION 
  Revenues 
    % of total revenues 
  Shipments 
    % of total shipments 
  Revenue Yield 

AGR./CONSUMER  
  PRODUCTS/GOVT. 
  Revenues 
    % of total revenues 
  Shipments 
    % of total shipments 
  Revenue Yield 

PAPER/CLAY/FOREST 
  Revenues 
    % of total revenues 
  Shipments 
    % of total shipments 
  Revenue Yield 

INTERMODAL 
  Revenues 
    % of total revenues 
  Shipments 
    % of total shipments 
  Revenue Yield 

$

$

$

692    $
11%  
716   
11%  
966    $

674   
$
11%  
703   
11%  
$
959   

689     $ 
11% 
757    
11% 
911     $ 

567   
$
11%  
587   
10%  
965   

375   
9%
372   
8%
$ 1,008   

623    $
10%  
507   

603   
$
10%  
509   

8%  
$ 1,228    $

8%  
$

1,185   

$

603    $
10%  
438   

$
612   
10%  
450   

6%  
$ 1,378    $

7%  
$

1,357   

1,160     $  1,103   

609     $ 
10% 
525    
8% 

630     $ 
10% 
491    
7% 

539   
$
11%  
489   

8%  

468   
11%
441   
9%
$ 1,063   

$
578   
11%  
465   

8%  

535   
13%
445   
9%
$ 1,202   

1,285     $  1,243   

$ 1,181    $
19%  

2,354   

35%  
502    $

$

1,123    $
18%  

2,214   

33%  
507    $

1,119     $ 
18% 
2,242    
33% 
499     $ 

849    $
16%  

1,896   

32%  
448    $

555   
13%
1,443   
30%
385   

TOTALS 
  Railway Operating  Revenues 
  Railway Shipments 
  Railway Revenue Yield 

$ 6,270    $
6,721   

$

933    $

6,170    $
6,625   

931    $

6,159     $  5,242    $ 4,254   
4,813   
5,961   
6,847    
884   

900     $ 

879    $

COAL TRAFFIC - Coal, coke and iron ore -- most of which is bituminous coal -- is NS’ railroads’ 
largest commodity group as measured by revenues.  The railroads handled a total of 170.4 million tons in 
2002, most of which originated on NS’ lines in West Virginia, Virginia, Pennsylvania and Kentucky.  
Revenues from coal, coke and iron ore accounted for about 23% of NS’ total railway operating revenues 
in 2002.   

Coal, coke and iron ore tonnage by market for the past five years are set forth in the following table. 

K6 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Coal, Coke and Iron Ore Tonnage by Market 

Utility 
Export 
Steel 
Industrial 

2002 

127,747 
11,342 
21,578 
9,733 
170,400 

2001 

Year Ended December 31, 
2000 
(tons in thousands) 

1999 

132,325
13,872
20,457
11,377
178,031

119,284
19,845
25,003
10,781
174,913

107,381 
18,373 
21,399 
10,348 
157,501 

1998 

83,225
24,453
18,236
8,382
134,296

Total coal handled through all system ports in 2002 was 32 million tons.  Of this total, 10 million tons 
(including coastwise traffic) moved through Lamberts Point, Virginia, 3 million tons moved through the 
Baltimore Terminal, 11 million tons moved to various docks on the Ohio River, and 8 million tons 
moved to various Lake Erie ports.  Other than coal for export, virtually all coal handled by NS’ railroads 
was terminated in states east of the Mississippi River. 

See the discussion of coal traffic, by type of coal, in Part II, Item 7, “Management’s Discussion and 
Analysis.” 

GENERAL MERCHANDISE TRAFFIC - General merchandise traffic is composed of five major 
commodity groupings:  automotive; chemicals; metals and construction; agriculture, consumer products 
and government; and paper, clay and forest products.  The automotive group includes finished vehicles 
for BMW, Daimler Chrysler, Ford Motor Company, General Motors, Honda, Isuzu, Jaguar, Land Rover, 
Mazda, Mercedes-Benz, Mitsubishi, Nissan, Saab, Subaru, Suzuki, Toyota and Volkswagen, and auto 
parts for Ford Motor Company, General Motors, Mercedes-Benz and Toyota.  The chemicals group 
includes sulfur and related chemicals, petroleum products, chlorine and bleaching compounds, plastics, 
rubber, industrial chemicals, chemical wastes and municipal wastes.  The metals and construction  
group includes steel, aluminum products, machinery, scrap metals, cement, aggregates, bricks and 
minerals.  The agriculture, consumer products and government group includes soybeans, wheat, corn, 
fertilizer, animal and poultry feed, food oils, flour, beverages, canned goods, sweeteners, consumer 
products and items for the military.  The paper, clay and forest products group includes lumber and wood 
products, pulpboard and paper products, woodfibers, woodpulp, scrap paper and clay.  General 
merchandise carloads handled in 2002 were 2.76 million, compared with 2.72 million handled in 2001, 
an increase of 2%. 

In 2002, 134 million tons of general merchandise freight, or approximately 67% of total general 
merchandise tonnage handled by NS, originated online.  The balance of general merchandise traffic was 
received from connecting carriers at interterritorial gateways.  The principal interchange points for NS-
received traffic included Chicago, Memphis, New Orleans, Cincinnati, Kansas City, Detroit, 
Hagerstown, St. Louis/East St. Louis and Louisville. 

See the discussion of general merchandise rail traffic by commodity group in Part II, Item 7, 
“Management’s Discussion and Analysis.” 

INTERMODAL TRAFFIC - The intermodal market consists of shipments moving in trailers, domestic 
and international containers, and Roadrailer® equipment.  These shipments are handled on behalf  
of intermodal marketing companies, international steamship lines, truckers and other shippers.  
Intermodal units handled in 2002 were 2.35 million, compared with 2.21 million handled in 2001,  
an increase of 6%. 

See the discussion of intermodal traffic in Part II, Item 7, “Management’s Discussion and Analysis.”  

K7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FREIGHT RATES - In 2002, NS’ railroads continued their reliance on private contracts and exempt 
price quotes as their predominant pricing mechanisms.  Thus, a major portion of NS’ railroads’ freight 
business is not currently economically regulated by the government.  In general, market forces have been 
substituted for government regulation and now are the primary determinant of rail service prices.  
However, in 2002 there were significant coal movements moving under common carrier (tariff) rates 
which had previously moved under rates contained in transportation contracts.  Beginning Jan. 1, 2002, 
coal moving to Duke Energy’s (Duke) Belew’s Creek, Allen, Buck and Dan River generating stations 
moved under common carrier rates and beginning April 1, 2002, coal moving to Carolina Power and 
Light’s (CP&L) Hyco and Mayo plants moved under common carrier rates.  Duke and CP&L have 
challenged the reasonableness of these common carrier rates in proceedings currently pending before the 
Surface Transportation Board. 

In 2002, NS’ railroads were found by the STB not to be “revenue adequate” based on results for the year 
2001.  A railroad is “revenue adequate” under the applicable law when its return on net investment 
exceeds the rail industry’s composite cost of capital.  This determination is made pursuant to statutory 
requirement and does not adversely impact NS’ liquidity or capital resources. 

PASSENGER OPERATIONS - Regularly scheduled passenger trains are operated by Amtrak on NS’ 
lines between Alexandria and New Orleans, and between Greensboro and Selma, North Carolina.  
Commuter trains are operated on the NS line between Manassas and Alexandria in accordance with 
contracts with two transportation commissions of the Commonwealth of Virginia.  NS also leases the 
Chicago to Manhattan, Illinois, line to the Commuter Rail Division of the Regional Transportation 
Authority of Northeast Illinois.  Since June 1, 1999, Norfolk Southern Railway has operated former 
Conrail lines on which Amtrak conducts regularly scheduled passenger operations between Chicago, 
Illinois, and Detroit, Michigan, and between Chicago and Harrisburg, Pennsylvania. 

Also since June 1, 1999, through its operation of PRR’s routes, Norfolk Southern Railway has been 
providing freight service over former Conrail lines with significant ongoing Amtrak and commuter 
passenger operations, and is conducting freight operations over some trackage owned by Amtrak or by 
New Jersey Transit, the Southeastern Pennsylvania Transportation Authority, Metro-North Commuter 
Railway Company and Maryland DOT.  Finally, passenger operations are conducted either by Amtrak or 
by the commuter agencies over trackage owned by Pennsylvania Lines LLC, or by Conrail in the Shared 
Assets Areas. 

NONCARRIER OPERATIONS - NS’ noncarrier subsidiaries engage principally in the acquisition, 
leasing and management of coal, oil, gas and minerals; the development of commercial real estate; 
telecommunications; and the leasing or sale of rail property and equipment.  In 2002, no such noncarrier 
subsidiary or industry segment grouping of noncarrier subsidiaries met the requirements for a reportable 
business segment set forth in Statement of Financial Accounting Standards No. 131. 

RAILWAY PROPERTY 

The NS railroad system extends across 22 states and portions of Canada.  The railroad infrastructure 
makes the company very capital intensive with total property of approximately $11 billion and 
investment in Conrail of approximately $6 billion. 

K8 

 
 
 
 
 
 
 
 
Capital Expenditures - Capital expenditures for road, equipment and other property for the past five 
years were as follows (including capitalized leases): 

2002 

2001 

2000 

1999 

1998 

Capital Expenditures 

Road 
Equipment 
Other property 
  Total 

$ 

$ 

519  $ 
174 
2 
695  $ 

($ in millions) 
$ 

557  $ 
146 
28 

$ 

731  $ 

505
233
8
746

559  $ 
349 
4 
912  $ 

612
442
6
1,060

Capital spending and maintenance programs are and have been designed to assure the ability to provide 
safe, efficient and reliable transportation services.  For 2003, NS has budgeted $798 million of capital 
spending.  See the discussion following “Cash used for investing activities,” in Part II, Item 7, 
“Management’s Discussion and Analysis.” 

Equipment - As of Dec. 31, 2002, NS owned or leased the following units of equipment: 

Locomotives: 
  Multiple purpose 
  Switching 
  Auxiliary units 
     Total locomotives 

Freight cars: 
  Hopper 
  Box 
  Covered hopper 
  Gondola 
  Flat 
  Caboose 
  Other 
     Total freight cars 

Other: 
  Work equipment 
  Vehicles 
  Highway trailers and 
    containers 
  RoadRailer® 
  Miscellaneous 
     Total other 

  Owned* 

Leased** 

Total 

Number of Units 

2,259
105
59
2,423

18,568
17,184
9,956
27,619
3,420
169
3,375
80,291

4,619
3,529

881
5,570
1,431
16,030

1,001  
102  
18  
1,121  

5,036  
4,438  
3,097  
11,077  
1,485  
57  
0  
25,190  

1,584  
1,063  

7,397  
--
10,185  
20,229  

3,260 
207 
77 
3,544 

23,604 
21,622 
13,053 
38,696 
4,905 
226 
3,375 
105,481 

6,203 
4,592 

8,278 
5,570 
11,616 
36,259 

Capacity 
of Equipment 

(Horsepower) 
10,959,200
302,800
0
11,262,000

(Tons) 

2,486,500
1,687,530
1,423,216
4,148,610
363,566
0
172,247
10,281,669

* Includes equipment leased to outside parties and equipment subject to equipment trusts, conditional sale 
agreements and capitalized leases. 

** Includes locomotives, freight cars and units of other equipment leased from PRR. 

K9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table indicates the number and year built for locomotives and freight cars owned at 
Dec. 31, 2002. 

2002  2001 

2000 

1999 

1998 

1993- 
1997 

1988- 
1992 

1987 & 
Before 

Total 

Year Built 

--     160    
7% 
--% 

60     147   
6%
2% 

119   
5%

420   
17%

257    
11% 

1,260    
52% 

2,423   
100%

--    
--% 

--    
--% 

112     515   
1%

--% 

1,566   
2%

6,048   
7%

6,098     65,952     80,291   
100%

82% 

8% 

Locomotives: 
  No. of units 
  % of fleet 

Freight cars: 
  No. of units 
  % of fleet 

As of Dec. 31, 2002, the average age of the locomotive fleet was 16.1 years.  During 2002, 52 
locomotives, the average age of which was 28.2 years, were retired.  The average age of the freight car 
fleet at Dec. 31, 2002, was 25.9 years.  During 2002, 3,013 freight cars were retired. 

Since 1988, about 29,000 coal cars have been rebodied.  As a result, the remaining serviceability of the 
freight car fleet is greater than may be inferred from the high percentage of freight cars built in earlier 
years. 

Annual Average Bad Order Ratio 
2000 

2001 

1999 

2002 

1998 

Freight cars (excluding cabooses): 
     NS Rail 
Locomotives: 
     NS Rail 

8.1% 

6.9% 

6.3% 

5.8% 

5.7%

5.5%

3.7% 

4.1%

5.3% 

4.3%

Ongoing freight car and locomotive maintenance programs are intended to ensure the highest standards 
of safety, reliability, customer satisfaction and equipment marketability.  In past years, the freight car bad 
order ratio reflected the storage of certain types of cars that were not in high demand.  The ratio rose in 
2000, 2001 and 2002 as a result of decreased maintenance activity.  A review began in 2002 to address 
several hundred unserviceable, overage and commercially obsolete freight cars, which will likely result 
in their disposition in 2003.  The locomotive bad order ratio includes units out of service for required 
inspections every 92 days and program work such as overhauls.  The increase in the locomotive bad 
order ratio in 1999 was primarily due to the maintenance requirements of units being rented to meet 
short-term needs and to weather-related failures.  The ratio rose slightly in 2000 as maintenance activities 
were curtailed in response to a slowing economy.  The elevated ratio through 2001 and 2002 reflected 
units out of service related to the resumption of maintenance and modification activities. 

Track Maintenance - Of the approximately 38,500 total miles of track operated, NS had responsibility 
for maintaining about 31,000 miles of track with the remainder being operated under trackage rights.  
Over 75% of the main line trackage (including first, second, third and branch main tracks, all excluding 
trackage rights) has rail ranging from 131 to 155 pounds per yard with the standard installation currently 
at 141 pounds per yard.  Approximately 40% of NS lines carried 20 million or more gross tons per track 
mile. 

K10 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes several measurements regarding NS’ track roadway additions and 
replacements during the past five years: 

2002 

2001

2000

1999 

1998 

Track miles of rail installed 
Miles of track surfaced 
New crossties installed (millions) 

235 
5,270 
2.8 

254
3,836
1.5

390
3,687
1.5

403 
5,087 
2.3 

429 
4,715 
2.0 

Microwave System - The NS microwave system, consisting of approximately 7,282 radio route miles, 
442 active stations and 4 passive repeater stations, provides communications between most operating 
locations.  The microwave system is used primarily for voice communications, VHF radio control 
circuits, data and facsimile transmissions, traffic control operations and AEI data transmissions. 

Traffic Control - Of a total of 21,500 route miles operated by NS, excluding trackage rights over 
foreign lines, 11,511 miles are signalized, including 8,546 miles of centralized traffic control (CTC) and 
2,965 miles of automatic block signals.  Of the 8,546 miles of CTC, 1,895 miles are controlled by data 
radio originating at 148 base station radio sites. 

Computers - A computer network consisting of a centralized data center in Atlanta, Georgia, and 
various distributed computers throughout the company connects the yards, terminals, transportation 
offices, rolling stock repair points, sales offices and other key system locations.  Operating and traffic 
data are processed and stored to provide customers with information on their shipments throughout the 
system.  Computer systems provide current information on the location of every train and each car on 
line, as well as related waybill and other train and car movement data.  In addition, the computer systems 
are utilized to assist management in the performance of a variety of functions and services including 
payroll, car and revenue accounting, billing, material management activities and controls, and special 
studies. 

Other - The railroads have extensive facilities for support of operations, including freight depots, car 
construction shops, maintenance shops, office buildings, and signals and communications facilities. 

Encumbrances - Certain railroad equipment is subject to the prior lien of equipment financing 
obligations amounting to approximately $864 million as of Dec. 31, 2002, and $895 million at Dec. 31, 
2001. 

ENVIRONMENTAL MATTERS - Compliance with federal, state and local laws and regulations 
relating to the protection of the environment is a principal NS goal.  To date, such compliance has not 
affected materially NS’ capital additions, earnings, liquidity or competitive position.  See the discussion 
of “Environmental Matters” in Part II, Item 7, “Management’s Discussion and Analysis,” and in Note 18 
to the Consolidated Financial Statements. 

EMPLOYEES - NS employed an average of 28,970 employees in 2002, compared with an average of 
30,894 in 2001.  The decrease reflects NS’ continuous drive to operate more efficiently, accompanied by 
railroad retirement legislation late in 2001, which lowered the retirement age for rail employees.  The 
approximate average cost per employee during 2002 was $54,000 in wages and $24,000 in employee 
benefits. 

Approximately 85% of NS’ railroad employees are covered by collective bargaining agreements with 15 
different labor unions.  See the discussion of “Labor Agreements” in Part II, Item 7, “Management’s 
Discussion and Analysis.” 

GOVERNMENT REGULATION - In addition to environmental, safety, securities and other 
regulations generally applicable to all businesses, NS’ railroads are subject to regulation by the STB, 
which succeeded the ICC on Jan. 1, 1996.  The STB has jurisdiction over some rates, routes, conditions 
of service and the extension or abandonment of rail lines.  The STB also has jurisdiction over the 

K11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
consolidation, merger or acquisition of control of and by rail common carriers.  The Department of 
Transportation regulates certain track and mechanical equipment standards. 

The relaxation of economic regulation of railroads, begun over two decades ago by the ICC under the 
Staggers Rail Act of 1980, has continued under the STB.  Significant exemptions are TOFC/COFC (i.e., 
“piggyback”) business, rail boxcar traffic, lumber, manufactured steel, automobiles and certain bulk 
commodities such as sand, gravel, pulpwood and wood chips for paper manufacturing.  Transportation 
contracts on regulated shipments effectively remove those shipments from regulation as well.  About 
80% of NS’ freight revenues come from either exempt traffic or traffic moving under transportation 
contracts. 

Efforts may be made in 2003 to re-subject the rail industry to unwarranted federal economic regulation.  
The Staggers Rail Act of 1980, which substantially reduced such regulation, encouraged and enabled rail 
carriers to innovate and to compete for business, thereby contributing to the economic health of the 
nation and to the revitalization of the industry.  Accordingly, NS will oppose efforts to reimpose 
unwarranted economic regulation.  

COMPETITION - There is continuing strong competition among rail, water and highway carriers.  
Price is usually only one factor of importance as shippers and receivers choose a transport mode and 
specific hauling company.  Inventory carrying costs, service reliability, ease of handling and the desire to 
avoid loss and damage during transit are also important considerations, especially for higher-valued 
finished goods, machinery and consumer products.  Even for raw materials, semifinished goods and 
work-in-process, users are increasingly sensitive to transport arrangements that minimize problems at 
successive production stages. 

NS’ primary rail competitor is the CSX system; both operate throughout much of the same territory.  
Other railroads also operate in parts of the territory.  NS also competes with motor carriers, water carriers 
and with shippers who have the additional option of handling their own goods in private carriage. 

Certain marketing strategies between railroads and between railroads and motor carriers enable carriers 
to compete more effectively in specific markets. 

Item 3. Legal Proceedings. 

None. 

Item 4.  Submission of Matters to a Vote of Security Holders. 

There were no matters submitted to a vote of security holders during the fourth quarter of 2002. 

Executive Officers of the Registrant. 

Norfolk Southern’s executive officers generally are elected and designated annually by the Board of 
Directors at its first meeting held after the annual meeting of stockholders, and they hold office until their 
successors are elected.  Executive officers also may be elected and designated throughout the year as the 
Board of Directors considers appropriate.  There are no family relationships among the officers, nor any 
arrangement or understanding between any officer and any other person pursuant to which the officer 
was selected.  The following table sets forth certain information, as of February 1, 2003, relating to the 
executive officers. 

K12 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Name, Age, Present Position 

Business Experience During Past Five Years 

David R. Goode, 62, 
   Chairman, President and 
   Chief Executive Officer 

L. I. Prillaman, 59, 
   Vice Chairman and 
   Chief Marketing Officer 

Stephen C. Tobias, 58, 
   Vice Chairman and 
   Chief Operating Officer 

Henry C. Wolf, 60, 
   Vice Chairman and 
   Chief Financial Officer 

John F. Corcoran, 62, 
   Senior Vice President  
   Public Affairs 

John W. Fox, Jr., 55, 
   Senior Vice President  
   Coal Services 

James A. Hixon, 49, 
   Senior Vice President  
   Administration 

Present position since September 1992. 

Present position since August 1998; prior thereto was 
   Executive Vice President Marketing. 

Present position since August 1998; prior thereto was 
   Executive Vice President Operations. 

Present position since August 1998; prior thereto was 
   Executive Vice President Finance. 

Present position since August 1997; prior thereto was 
   Vice President Public Affairs 

Present position since April 2001.  Served as Senior Vice 
   President Coal Marketing from December 1999 to April 1, 
   2001, and prior thereto was Vice President Coal Marketing. 

Present position since February 2001.  Served as Senior Vice 
   President Employee Relations from November 1999 to 
   February 2001, and prior thereto was Vice President  
   Taxation. 

Henry D. Light, 62, 
   Senior Vice President Law 

Present position since January 22, 2002.  Served as Vice  
   President Law from April 2000 to January 22, 2002, and 
   prior thereto General Counsel Operations. 

James W. McClellan, 63, 
   Senior Vice President Planning 

Present position since August 1998; prior thereto was Vice 
   President Strategic Planning 

Kathryn B. McQuade, 46, 
   Senior Vice President  
   Financial Planning 

Charles W. Moorman, 51, 
   Senior Vice President  
   Corporate Services 

John P. Rathbone, 51, 
   Senior Vice President and 
   Controller 

Stephen P. Renken, 59, 
   Senior Vice President Chief 
   Information Officer 

Present position since April 2000.  Served as Vice President  
   Financial Planning from August 1998 to April 2000, and 
   prior thereto was Vice President Internal Audit. 

Present position since February 1, 2003.  Also serves as 
   President Thoroughbred Technology and 
   Telecommunications, Inc. since October 1999, and prior 
   thereto was Vice President Information Technology. 

Present position since April 2000; prior thereto was Vice 
   President and Controller 

Present position since February 2001.  Served as Vice 
   President Information Technology September 1999 to 
   February 2001, Assistant Vice President Program 
   Management from December 1997 to September 1999, and 
   prior thereto was a consultant to NS. 

K13 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
John M. Samuels, 59, 
   Senior Vice President  
   Operations Planning and 
   Support 

Donald W. Seale, 50, 
   Senior Vice President  
   Merchandise Marketing 

Present position since April 2000; Served as Vice President  
   Operations Planning and Budget from January 1998 to April 
   2000; and prior thereto was Vice President Operating Assets 
   of Conrail. 

Present position since December 1999; prior thereto was Vice 
   President Merchandise Marketing. 

PART II 

Item 5.  Market for Registrant’s Common Stock and Related Stockholder Matters. 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
STOCK PRICE AND DIVIDEND INFORMATION 
(Unaudited) 

The Common Stock of Norfolk Southern Corporation, owned by 51,418 stockholders of record as of 
Dec. 31, 2002, is traded on the New York Stock Exchange with the symbol NSC.  The following table 
shows the high and low sales prices as reported by Bloomberg L.P. on its internet-based service and 
dividends per share, by quarter, for 2002 and 2001 (prices quoted in fractions have been rounded to the 
nearest cent). 

2002 

Market price 
   High 
   Low 
Dividends per share 

2001 

Market price 
   High 
   Low 
Dividends per share 

1st 

26.98
18.26
0.06

1st 

18.90
13.63
0.06

$

$

$

$

$ 

$ 

$ 

$ 

Quarter 

2nd 

24.45
19.85
0.06

2nd 

24.11
15.80
0.06

$

$

$

$

3rd 

23.90 
17.20 
0.07 

3rd 

22.60 
13.41 
0.06 

$ 

$ 

$ 

$ 

4th 

22.54
18.70
0.07

4th 

19.88
15.19
0.06

K14 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 6.  Selected Financial Data. 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
FIVE-YEAR FINANCIAL REVIEW 
1998-2002 

2002 

2001 

2000(1) 
($ in millions, except per share amounts) 

1999(2) 

1998 

RESULTS OF OPERATIONS 
Railway operating revenues 
Railway operating expenses 
   Income from railway operations 

Other income – net 
Interest expense on debt 
   Income from continuing operations 
     before income taxes 

Provision for income taxes 
   Income from continuing operations 

Discontinued operations (3) 
        Net income 

PER SHARE DATA 
Net income – basic 
Net income – diluted 
Dividends 
Stockholders’ equity at year end 

FINANCIAL POSITION 
Total assets 
Total long-term debt, including 
   current maturities 
Stockholders’ equity 

OTHER 
Capital expenditures 

Average number of shares outstanding 
   (thousands) 
Number of stockholders at year end 
Average number of employees: 
   Rail 
   Nonrail 
      Total 

$

$

$
$
$
$

$

$
$

$

6,270  $
5,112 
1,158 

6,170  $
5,163 
1,007 

6,159  $ 
5,526 
633 

5,242  $
4,524 
718 

4,254 
3,202 
1,052 

66 
518 

706 

246 
460 

99 
553 

553 

191 
362 

168 
551 

250 

78 
172 

164 
531 

351 

112 
239 

-- 
460  $

13 
375  $

-- 
172  $ 

-- 
239  $

309 
516 

845 

215 
630 

104 
734 

1.18  $
1.18  $
0.26  $
16.71  $

0.97  $
0.97  $
0.24  $
15.78  $

0.45  $ 
0.45  $ 
0.80  $ 
15.16  $ 

0.63  $
0.63  $
0.80  $
15.50  $

1.94 
1.93 
0.80 
15.61 

19,956  $

19,418  $

18,976  $ 

19,250  $

18,180 

7,364  $
6,500  $

7,632  $
6,090  $

7,636  $ 
5,824  $ 

8,059  $
5,932  $

7,624 
5,921 

695  $

746  $

731  $ 

912  $

1,060 

388,213 
51,418 

385,158 
53,042 

383,358 
53,194 

380,606 
51,123 

378,749 
51,727 

28,587 
383 
28,970 

30,510 
384 
30,894 

33,344 
394 
33,738 

30,897 
269 
31,166 

24,185 
115 
24,300 

(1) 

(2) 

(3) 

2000 operating expenses include $165 million in work-force reduction costs for early retirement and separation programs.  
These costs reduced net income by $101 million, or 26 cents per diluted share. 
On June 1, 1999, NS began operating a substantial portion of Conrail’s properties. As a result, both its railroad route miles 
and the number of its railroad employees increased by approximately 50% on that date. 
In 1998, NS sold all the common stock of its motor carrier subsidiary, North American Van Lines, Inc. (NAVL), for $207 
million and recorded a $90 million pretax ($105 million, or 28 cents per diluted share, after-tax) gain. Accordingly, NAVL’s 
results of operations, financial position and cash flows are presented as “Discontinued operations.”  Results in 2001 include 
an additional after-tax gain of $13 million, or 3 cents per diluted share, that resulted from the expiration of certain 
indemnities contained in the sales agreement. 

K15 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 7.  Management’s Discussion and Analysis of Financial Condition and Results of Operations. 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
Management’s Discussion and Analysis of 
Financial Condition and Results of Operations 

The following discussion and analysis should be read in conjunction with the Consolidated Financial 
Statements and Notes and the Five-Year Financial Review. 

SUMMARIZED RESULTS OF OPERATIONS 

2002 Compared with 2001 

Net income was $460 million in 2002, up $85 million, or 23%.  Results in 2001 included a $13 million 
gain from discontinued operations related to the 1998 sale of NS’ former motor carrier subsidiary (see 
Note 17).  Excluding that gain from 2001’s results, net income was up $98 million, or 27%, in 2002.  
The improvement was primarily the result of a $151 million, or 15%, increase in income from railway 
operations. 

Diluted earnings per share were $1.18, up 22%.  Excluding the discontinued operations gain, diluted 
earnings per share increased 26%. 

2001 Compared with 2000 

Net income in 2001 was $375 million, up 118%.  Income from continuing operations, which excludes 
the $13 million discontinued operations gain, was $362 million, up 110%.  Results in 2000 included 
$165 million of costs related to actions taken to reduce the size of the work force, which reduced income 
from continuing operations by $101 million, or 26 cents per diluted share.  Excluding these costs, income 
from continuing operations increased $89 million, or 33%, in 2001.  The improvement resulted from 
higher income from railway operations, which was up $209 million, or 26%, that more than offset lower 
nonoperating income, which was down $69 million (see Note 3). 

Diluted earnings per share were 97 cents, up 116%.  Diluted earnings per share from continuing 
operations were 94 cents, up 109%.  Excluding the work-force reduction costs in 2000, diluted earnings 
per share from continuing operations were up 32%. 

DETAILED RESULTS OF OPERATIONS 

Railway Operating Revenues 

Railway operating revenues were $6.3 billion in 2002, and $6.2 billion in both 2001 and 2000.  The 
following table presents a three-year comparison of revenues by market group. 

K16 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Revenues by Market Group 

Coal 
General merchandise: 
   Automotive 
   Chemicals 
   Metals/construction 
   Agriculture/consumer products/ 
      government 
   Paper/clay/forest 
General merchandise 
Intermodal 
          Total 

2002 

$

1,441

2001 
($ in millions) 
1,521
$

2000 

$

1,435 

961
769
692

623
603
3,648
1,181
6,270

$

885
752
674

603
612
3,526
1,123
6,170

$

921 
756 
689 

609 
630 
3,605 
1,119 
6,159 

$

In 2002, revenues increased 2%, as a 3% rise in general merchandise revenues coupled with a 5% 
improvement in intermodal revenues offset a 5% decline in coal revenues.  All but one of the general 
merchandise market groups (paper, clay and forest products) posted increases over 2001.  As shown in 
the following table, most of the revenue improvement was the result of higher traffic volumes.  The 
favorable revenue per unit/mix variance was driven by higher average revenue per unit, offset in part by 
the effects of unfavorable changes in the mix of traffic. 

Revenue Variance Analysis 
Increases (Decreases) 

Volume 
Revenue per unit/mix 
     Total 

2002 vs. 2001

2001 vs. 2000

($ in millions) 

$

$

89
11
100

$

$

(200)
211 
11 

In 2001, revenues fell for all the general merchandise market groups.  However, a 6% increase in coal 
revenues offset the effects of the lower general merchandise revenues.  Revenue per unit increased in all 
market groups, principally due to rate increases, use of higher-capacity equipment and favorable changes 
in the mix of traffic. 

COAL tonnage decreased 4% in 2002 and revenues declined 5%.  Revenue per unit declined slightly, 
reflecting unfavorable changes in the mix of traffic (more shorter-haul business) that offset the effects of 
rate increases and gains in tonnage per car.  Coal, coke and iron ore represented 23% of total railway 
operating revenues in 2002, and 84% of NS’ coal shipments originated on lines it operates. 

In 2001, coal tonnage increased 2%, and revenues improved 6%.  Revenue per unit increased 6%, a 
result of rate increases, including lower volume-related refunds on export coal shipments, gains in 
tonnage per car and favorable changes in the mix of traffic (less shorter-haul business). 

K17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Total Coal, Coke and Iron Ore Tonnage 

Utility 
Export 
Domestic metallurgical 
Other 
     Total 

2002 

2001 
(In millions of tons) 

2000 

128  
11  
21  
10  
170  

133
14
20
11
178

119
20
25
11
175

Utility coal tonnage decreased 3% in 2002, a result of lower demand that reflected the weak economy, 
high coal stockpile levels entering the year, mild temperatures in the first quarter, reduced stockpile 
targets set by utility companies and increased generation from new natural gas-fired plants.  Licensing 
requirements for these new plants resulted in additional generation that temporarily displaced coal-fired 
generation. 

In 2001, utility coal traffic increased 11%, reflecting higher demand for coal-fired electricity and the 
effects of very high natural gas prices early in the year.  High demand for coal, a volatile market for 
natural gas and production problems at a number of large mines in the East late in 2000 combined to 
increase demand somewhat early in 2001 with a resulting increase in coal prices.  Utility coal traffic 
volume also benefited somewhat from the shifting of coal that traditionally would have been bound for 
export to the domestic market. 

Two of NS’ utility customers, Duke Energy (Duke) and Carolina Power and Light (CP&L), have filed 
rate reasonableness complaints at the Surface Transportation Board (STB) alleging that the NS tariff 
rates for the transportation of coal to their solely served power plants are unreasonable.  NS is disputing 
these allegations.   Since January 1, 2002, in the case of Duke and since April 1, 2002, in the case of 
CP&L, NS has been billing and collecting amounts from the customers based on the challenged tariff 
rates.  Management expects that the resolution of these cases, which is anticipated to occur in 2003, will 
not have a material effect on NS’ financial statements. 

The near-term outlook for utility coal remains positive.  Coal-fired generation remains the lowest cost 
marginal source of electricity.  Coal plant generation should continue to track the U.S. economy, and 
management expects that utilities will use coal-fired plants to meet increased demand because of coal’s 
low cost.  As always, demand will be influenced by the weather.  In addition, while the price of natural 
gas can affect demand for utility coal, its higher price and volatility may improve the long-term 
competitive position of coal-fired generation. 

Phase II of Title IV of the Clean Air Act Amendments of 1990, which imposed more stringent limits on 
sulfur dioxide emissions, took effect on Jan. 1, 2000.  Many of the mines served by NS produce coals 
that satisfy Phase II requirements.  In addition, substantial banks of sulfur dioxide allowances held by 
many NS-served utilities, as well as implementation of sulfur dioxide emission control systems at many 
NS-served plants, should continue to provide a market for other NS-served mines.   

While the Phase II impact on NS utility coal has been minimal, there are a number of other evolving 
environmental issues that have the potential to increase or ease cost pressures on the utility coal market, 
depending upon their outcome.  These include a potential new national energy policy, proposed multi-
pollutant legislation, a proposed new rule concerning “new source review,” the impending mercury 
emissions standard and the fate of U.S. participation in the Kyoto Protocol.   

K18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Although impending developments with these environmental issues could potentially increase cost 
pressures on coal-fired generation, the outlook remains positive for maintaining coal’s position in the 
power generation mix for regions served by NS.  However, different developments with these issues 
could actually ease cost pressures on coal-fired generation, further strengthening coal’s position. 

The 1999 decision by a federal district court judge in West Virginia holding that some common 
mountaintop mining practices in the coal industry are illegal was overturned in April 2001 by the U.S. 
Fourth Circuit Court of Appeals.  In January 2002, the U.S. Supreme Court refused to hear an appeal of 
the case.  In May 2002, the same district court judge made a similar ruling in a different case in which 
NS had again intervened.  In January 2003, this ruling also was overturned by the Fourth Circuit Court of 
Appeals. 

Export coal tonnage declined 18% in 2002.  Steam coal exports through Baltimore declined 4%, and 
export metallurgical coals through Norfolk declined 22%.  During the first half of 2002, demand for U.S. 
coal was soft as international buyers focused their purchases toward other, lower-priced sources.  Market 
uncertainty resulted in late contract settlements and delayed shipments.  Late in 2002, demand for U.S. 
coking coals increased, reflecting a shift in the market as exports from China, Australia and Poland 
declined.  As a result, shipments through Norfolk increased in the fourth quarter. 

In 2001, export coal tonnage decreased 30%.  The rapid rise of domestic utility coal prices early in the 
year enticed many foreign-market suppliers to place much of their 2001 production in the domestic 
utility markets.  In addition, production difficulties at several large NS-served mines and flooding in 
West Virginia in July significantly reduced the supply of low volatility coal.  The combination of these 
factors resulted in most of the decline in shipments of export coal. Steam coal exports through Baltimore 
declined 32%, and export metallurgical coals through Norfolk declined by 30%.  Demand for steam coal 
to export strengthened in the last half of 2001; however, strong U.S. demand limited NS’ participation in 
this market.  Demand for coking coal to export continued to soften, as steel production moved from 
traditional NS markets in Europe to Asia, which in recent years has been supplied by Australian or 
Canadian coals. 

It is expected that export coal tonnage will continue to be limited by supply and subject to the 
fluctuations of the world market.  The increase in demand for U.S. coals seen in the fourth quarter of 
2002 has continued into the first quarter of 2003, and early indications are that these market forces 
should remain in place as contracts are settled in the spring for the coming year.  Should these market 
forces continue, U.S. coal export volumes could recover somewhat.  However, the inherent volatility and 
uncertainties in this market make predictions especially vulnerable. 

Domestic metallurgical coal, coke and iron ore tonnage increased 5% in 2002, reflecting higher U.S. 
steel production that was aided by the imported steel tariff program implemented in 2002.  In addition, 
continued strong vehicle production resulted in demand for steel. 

In 2001, domestic metallurgical coal, coke and iron ore tonnage decreased 18% due to a decline in the 
market for domestic steel.  The softening economy and an increase in steel imports drastically cut blast 
furnace production, sharply reducing the demand for coking coal, iron ore and coke.  The increase in 
imported steel also resulted in lower prices that put pressure on the U.S. steel industry and led to plant 
closures and bankruptcies that included some NS customers. 

Domestic metallurgical coal, coke and iron ore traffic is expected to continue to experience modest gains 
during the two-year life of the import tariffs.  However, long-term demand is expected to decline, 
reflecting advanced technologies that allow production of steel using less coke. 

K19 

 
 
 
 
 
 
 
 
Other coal tonnage, principally steam coal shipped to manufacturing plants, decreased 14% in 2002, but 
increased 6% in 2001.  The decline in 2002 was primarily the result of the weak economy.  The gain in 
2001 resulted from new and increased business from industrial customers. 

GENERAL MERCHANDISE traffic volume (carloads) increased 2% in 2002, and revenues increased 
3%, principally due to a 9% improvement in automotive revenues.  In 2001, traffic volume decreased 
7%, and revenues decreased 2%, reflecting the effects of a weak economy. 

Automotive traffic volume increased 7%, and revenues increased 9% in 2002, principally due to a rise in 
vehicle production and new business.  Revenue per unit increased 2%, reflecting some pricing 
improvements, extended length of haul, special ancillary services and the settlement of a disputed 
charge. 

In 2001, automotive traffic volume decreased 10%, and revenues declined 4%, principally due to a 10% 
drop in vehicle production.  Revenue per unit increased 7%, principally due to rate increases, efficiencies 
gained from the redesign of the mixing center network and use of higher capacity equipment. 

Automotive revenues in 2003 are expected to be lower than those of 2002.  Light vehicle production is 
predicted to be down slightly, and NS’ largest automotive customer has announced a 5% decrease in first 
quarter 2003 production. 

Chemicals traffic volume increased slightly, and revenues increased 2% in 2002.  Higher traffic volume 
for plastics and a small increase for miscellaneous chemicals offset a decline for petroleum products.  
Demand for plastics was supported by increases in light vehicle production and housing starts.  Traffic 
volume also benefited from increased shipments through NS’ Thoroughbred Bulk Transfer (TBT) 
facilities that handle chemicals and bulk commodities for customers not located on NS-served lines.  
Revenue per unit increased as a result of a favorable change in the mix of traffic (more higher-rated 
business) and market-driven rate increases. 

In 2001, chemicals traffic volume decreased 5%, and revenues decreased 1%.  The weak economy 
depressed shipments of petroleum, plastics, industrial and miscellaneous chemicals.  These declines were 
partially offset by new business through NS’ TBT facilities.  Revenue per unit increased due to higher 
rates and a favorable change in the mix of traffic (more longer-haul moves). 

Chemicals revenues are expected to improve in 2003, supported by a recovering economy, new business 
and improved revenue per unit. 

Metals and construction traffic volume increased 2%, and revenues improved 3% in 2002, reflecting 
improvement in the steel industry, which was aided by the two-year imported steel tariff program 
implemented in 2002.  Metals volume benefited from resumption of production at some mills that closed 
in 2001 and increased volume from new mills.  Construction traffic declined, primarily as a result of 
reductions in highway projects due to state government budget pressures. 

In 2001, metals and construction traffic volume decreased 7%, and revenues declined 2%, reflecting 
weakness in the steel and construction industries.  The steel industry recession, which began in 2000, 
resulted in excess capacity and the closing of numerous steel mills.  Revenue per unit increased due to 
higher rates and favorable changes in the mix of traffic. 

Metals and construction revenues are expected to continue to benefit from added production along NS’ 
lines, although further consolidation in the steel industry is expected.  Construction markets may benefit 
from new business from stone quarries and cement terminals in the Southeast. 

Agriculture, consumer products and government traffic volume decreased slightly in 2002, but 
revenues increased 3%.  Traffic volume increases for corn, food products and beverages largely offset 
declines for soybeans and feed.  Corn volume benefited from increased shipments from the Midwest to  

K20 

 
 
 
 
 
 
 
 
 
 
 
drought-stricken areas in the East.  The increase for food products was primarily the result of new 
business.  Soybean and feed volumes were adversely affected by lower domestic and export demand.  
Revenue per unit increased because of higher rates, increased length of haul and favorable changes in the 
mix of traffic. 

In 2001, agriculture, consumer products and government traffic volume decreased 3%, and revenues 
declined 1%, primarily due to reduced shipments of fertilizer.  This decline was due to soft farm demand, 
record high natural gas prices early in the year (which curtailed production of certain fertilizers) and 
increased imports.  This was mitigated by traffic volume increases for grain, flour and canned goods. The 
revenue per unit increase was primarily due to favorable changes in the mix of traffic. 

Agriculture, consumer products and government revenues in 2003 are expected to continue to benefit 
from higher corn, fertilizer and food product volume.  Fertilizer volumes may be favorably affected by 
the reopening of a large phosphate fertilizer plant. 

Paper, clay and forest products traffic volume declined 3%, and revenues decreased 1%, in 2002, 
primarily due to continued weakness in the paper market, especially in the first half of the year.  Traffic 
volume improved later in the year as the paper market strengthened.  In addition, NS gained business 
from conversion of truck shipments to rail and from continued strength in housing starts.  Revenue per 
unit benefited from rate increases and a decline in shorter-haul business. 

In 2001, paper, clay and forest products traffic volume declined 8%, and revenues decreased 3%, 
primarily due to a weakened paper market.  Paper shipments were adversely affected by reduced 
production at many NS-served paper mills, a result of sluggish newspaper advertising and soft demand 
for paper.  Lumber traffic began the year weak, improved in late summer, but softened late in the year 
due to short-term weakness in housing starts. Revenue per unit increased principally due to higher rates. 

Paper, clay and forest products revenues are expected to improve slightly in 2003 as a result of a 
recovering economy, service improvements and new business. 

INTERMODAL traffic volume increased 6%, and revenues increased 5%, in 2002.  Volume growth 
was principally the result of new and improved services that resulted in new business, including the 
conversion of truck business to rail.  International traffic, which accounts for about half of intermodal 
volume, increased 10%, supported by growth in trade activity and new business, including the 
conversion of over-the-road traffic.  Domestic shipments grew 6%, primarily because of new business 
gained from the conversion of truck shipments.  Triple Crown Services Company (TCS) volume 
increased 4%.  Revenue per unit declined as a result of an increase in shorter-haul business and the 
absence of fuel surcharges that were in place in 2001, which were partially offset by some rate increases. 

In 2001, intermodal traffic volume decreased 1%, but revenues increased slightly.  Domestic traffic 
volume was up in the first half of the year, but demand increasingly weakened as the year progressed, 
which eroded NS’ base of traffic.  New business supported by the opening of three new terminals and 
other initiatives mitigated the effects of the weakened economy. International traffic grew slightly as 
U.S. imports slowed with the economy.  TCS traffic volume increased 1% despite economic conditions, 
as it continued to provide reliable, trucklike service.  Intermodal revenue per unit dropped later in the 
year, reflecting the expiration of fuel surcharges that were implemented late in 2000 and the introduction 
of new shorter-haul business. 

In 2003, intermodal revenues are expected to continue to benefit from new business supported by 
continued improvements in service and conversion of truck traffic to rail. 

K21 

 
 
 
 
 
 
 
 
 
Railway Operating Expenses 

Railway operating expenses decreased 1% in 2002, while carloads increased 1%.  In 2001, railway 
operating expenses declined 7%.  However, expenses in 2000 included $165 million of costs related to 
actions taken to reduce the size of the work force.  Excluding these costs, railway operating expenses 
decreased 4% in 2001, while carloads dropped 3%. 

The railway operating ratio, which measures the percentage of railway operating revenues consumed by 
railway operating expenses, was 81.5% in 2002, compared with 83.7% in 2001 and 87% in 2000 
(excluding the work-force reduction costs, which increased the ratio 2.7 percentage points).  Both 
declines primarily resulted from gains in efficiency, although 2002 also benefited from higher traffic 
volume, and 2001 benefited from increased revenue per unit.  The efficiency gains in 2002 were 
principally the result of the implementation of a new operating plan that emphasizes adherence to a 
schedule and reductions in service variability.  These improvements came despite a continuing change in 
the mix of traffic (more resource-intensive traffic, such as automotive and intermodal, coupled with the 
decrease in export coal traffic). 

The following table shows the changes in railway operating expenses summarized by major 
classifications. 

Operating Expense Variances 
Increases (Decreases) 

2002 vs. 2001 

2001 vs. 2000 

($ in millions) 

Compensation and benefits* 
Materials, services and rents 
Conrail rents and services 
Depreciation 
Diesel fuel 
Casualties and other claims 
Other 
     Total 

$ 

$ 

8 
13 
(9)
1 
(70)
28 
(22)
(51)

$

$

(220)
(1)
(57)
11 
(66)
1 
(31)
(363)

*  Includes $165 million of work-force reduction costs in 2000. 

Compensation and benefits represented 40% of total railway operating expenses and increased slightly 
in 2002.  Higher wage rates, reduced pension income (see Note 11) and increased health and welfare 
benefits costs more than offset savings from reduced employment levels and lower payroll taxes (see the 
discussion of the Railroad Retirement and Survivors’ Improvement Act, below).   Medical costs are 
expected to continue to increase in 2003, a result of higher costs for active employees and an increase in 
the expected inflation related to postretirement benefits. 

In 2001, compensation and benefits decreased 10%; however, this comparison reflects the $165 million 
of work-force reduction costs in 2000.  Excluding those costs, compensation and benefits decreased 3%, 
primarily a result of savings attributable to the reduced size of the work force, which were somewhat 
offset by higher wages and benefit costs for union employees, higher incentive compensation and 
reduced pension income. 

The Railroad Retirement and Survivors’ Improvement Act, which took effect on Jan. 1, 2002, provides 
for a phased reduction of the employers’ portions of Tier II Railroad Retirement payroll taxes.  The 
phase-in calls for a reduction from 15.6% in 2002 to 14.2% in 2003 and 13.1% in 2004. In addition, the 
supplemental annuity tax was eliminated.  These changes resulted in an estimated $21 million reduction 
in payroll taxes in 2002 and are expected to result in savings of $20 million in 2003, compared with  

K22 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2002.  However, these savings are expected to be offset by an increase in the railroad unemployment tax 
rate, higher payroll taxes on increased wages and a higher wage base.  The new law allows for 
investment of Tier II assets in a diversified portfolio through the newly established National Railroad 
Retirement Investment Trust.  The law also provides a mechanism for automatic adjustment of future 
Tier II payroll taxes should the trust assets fall below a four-year reserve or exceed a six-year reserve. 

Materials, services and rents includes items used for the maintenance of the railroad’s lines, structures 
and equipment; the costs of services purchased from outside contractors, including the net costs of 
operating joint (or leased) facilities with other railroads; and the net cost of equipment rentals.  This 
category of expenses increased 1% in 2002 and decreased slightly in 2001. 

The increase in 2002 was the result of higher volume-related expenses for automotive and intermodal 
traffic, increased material costs for locomotives, higher expenses for roadway and bridge repairs and 
increased derailment costs.  These higher costs were largely offset by a significant reduction in 
equipment rents.  In 2001, the effects of lower equipment rents were largely offset by higher costs for 
purchased services, including expenses for software, consulting and legal fees. 

Equipment rents, which includes the cost to NS of using equipment (mostly freight cars) owned by other 
railroads or private owners, less the rent paid to NS for the use of its equipment, decreased 14% in 2002 
and 11% in 2001.  The decline in 2002 was principally the result of continued improvement in cycle 
times, reflecting efficiency gains and, for intermodal equipment, service design and process changes 
implemented during the year.  The decrease in 2001 was primarily due to shorter car cycle times that 
resulted in fewer car days on line and fewer freight car and locomotive leases. 

Locomotive repair costs increased in 2002 and 2001, principally due to renewed maintenance activity, 
which is expected to continue into 2003.  Freight car maintenance costs, which were relatively flat in 
2002, are also likely to increase in 2003, as it is expected that the economy will recover and more freight 
cars are due for maintenance. 

Conrail rents and services decreased 2% in 2002 and 12% in 2001.  This item includes amounts due to 
PRR and CRC for use of their operating properties and equipment and CRC’s operation of the Shared 
Assets Areas.  Also included is NS’ equity in Conrail’s net earnings, plus the additional amortization 
related to the difference between NS’ investment in Conrail and its underlying equity (see Note 2).  Both 
declines reflected higher Conrail earnings and lower expenses in the Shared Assets Areas (see “Conrail’s 
Results of Operations, Financial Condition and Liquidity,” below). 

Depreciation expense was up slightly in 2002 and increased 2% in 2001.  Substantial levels of capital 
spending affected both years; however, depreciation expense in 2002 benefited from lower rates 
implemented early in the year following completion of a periodic study (see Note 1, “Properties,” for 
NS’ depreciation policy). 

Diesel fuel expenses decreased 17% in 2002 and 14% in 2001.  The decline in 2002 reflected a 16% 
drop in the average price per gallon and slightly lower consumption.  Expenses in 2002 included a $10 
million benefit from the hedging program initiated in the second quarter of 2001 (see “Market Risks and 
Hedging Activities,” below and Note 16).  The decrease in 2001 was the result of an 8% drop in 
consumption and a 7% decline in the average price per gallon.  Expenses in 2001 included $8 million of 
cost related to the hedging program.  NS expects diesel fuel prices to be higher in 2003. 

Casualties and other claims expenses (including the estimates of costs related to personal injury, 
property damage and environmental matters) increased 20% in 2002, but only slightly in 2001.  The 
increase in 2002 reflected adverse personal injury claims development as indicated by an actuarial study 
and higher expenses for loss and damage to lading, as well as higher insurance and environmental 
remediation costs.  

K23 

 
 
 
 
 
 
 
 
 
The largest component of casualties and other claims expense is personal injury costs.  In 2002, cases 
involving occupational injuries comprised about 30% of the total employee injury cases settled and 24% 
of the total settlement payments made.  Injuries of this type are not generally caused by a specific 
accident or event, but, rather, result from a claimed exposure over time.  Many such claims are being 
asserted by former or retired employees, some of whom have not been actively employed in the rail 
industry for decades.  NS continues to work actively to eliminate all employee injuries and to reduce the 
associated costs. 

The rail industry remains uniquely susceptible to litigation involving job-related accidental injury and 
occupational claims because of the Federal Employers’ Liability Act (FELA), which is applicable only to 
railroads.  This law, which covers employee claims for job-related injuries, produces results that are 
unpredictable and inconsistent as compared with a no-fault workers’ compensation system. 

NS, like many other businesses in the U.S., has experienced difficulty obtaining property and casualty 
insurance at reasonable terms since the September 11 terrorist attacks.  Thus far, NS has been successful 
in maintaining a substantial amount of commercial insurance for third-party personal injury, property 
damage and FELA claims that exceed the self-insured retention.  However, both the cost of this 
commercial insurance and the amount of risk that NS retains through self-insurance has more than 
doubled since the attacks. 

Other expenses decreased 10% in 2002 and 13% in 2001.  The decline in 2002 reflected lower expenses 
for property and sales and use taxes.  The decrease in 2001 was principally the result of lower bad debt 
costs, reduced franchise and property taxes, and lower travel and employee-relocation expenses. 

Other Income – Net 

Other income – net was $66 million in 2002, $99 million in 2001 and $168 million in 2000 (see Note 3).  
The decline in 2002 was primarily the result of higher interest accruals on federal income tax liabilities, 
lower gains from the sale of properties and investments, and the absence of a $13 million gain from a 
nonrecurring settlement that benefited 2001.  These reductions were partially offset by reduced discount 
from the sales of receivables (due to a lower amount of receivables sold and a lower interest rate 
environment, which favorably affects the amount of discount).  The reduction in 2001 resulted from the 
absence of $101 million of gains that occurred in 2000 related to the sale of timber rights and gas and oil 
royalty and working interests.  This was somewhat offset by lower interest accruals on federal income 
tax liabilities and the $13 million nonrecurring settlement gain.  Results in 2001 also included an $18 
million gain from a large property sale that closed in December. 

Income Taxes 

Income tax expense in 2002 was $246 million for an effective rate of 35%, compared with effective rates 
of 35% in 2001 and 31% in 2000.  Excluding the equity in Conrail’s after-tax earnings, the effective 
rates were 38% in 2002 and 2001 and 34% in 2000. 

The effective rates in 2002 and 2001 were higher than that of 2000, primarily due to dispositions of tax 
benefits related to coal-seam gas properties.  The effective rates in all three years benefited from 
favorable adjustments upon filing the prior year tax returns and favorable adjustments to state tax 
liabilities.  In addition, 2000 benefited from investments in coal-seam gas properties.  The 2003 effective 
rate may benefit from the resolution of various tax audits. 

In March 2002, the Job Creation and Worker Assistance Act of 2002 was signed into law and began 
providing immediate tax incentives for business.  A 30% additional first-year depreciation allowance was 
a primary element of this legislation.  This depreciation incentive continues for three years, and during 
these years the resulting acceleration of tax depreciation deductions will improve cash flow by reducing 
current tax expense and increasing deferred tax expense by significant amounts. 

K24 

 
 
 
 
 
 
 
 
 
 
Discontinued Operations 

Income from discontinued operations in 2001 consisted of a $13 million after-tax gain related to the sale 
of NS’ motor carrier subsidiary (see Note 17). 

FINANCIAL CONDITION, LIQUIDITY AND CAPITAL RESOURCES 

Cash provided by operating activities, NS’ principal source of liquidity, was $803 million in 2002, 
compared with $654 million in 2001 and $1.3 billion in 2000.  In 2002, the improvement was the result 
of higher income from railway operations and favorable changes in working capital, which were offset, 
in part, by fewer accounts receivable sold (see Note 5).  Receivable sales declined $270 million in 2002 
and $88 million in 2001.  The significant decline in operating cash flow in 2001 reflects the 
commencement in 2000 of the accounts receivable sales program.  Excluding the infusion of cash in 
2000 from the start of this program, operating cash flow declined by $300 million in 2001.  The decrease 
primarily resulted from an $88 million reduction in the amount of accounts receivable sold, higher tax 
payments including amounts applicable to prior years, an increase in telecommunication receivables, 
bonus payments in 2001 (no such payments in 2000) and the timing of payrolls. 

A significant portion of payments made to PRR (which are included in “Conrail Rents and Services” 
and, therefore, are a use of cash in “Cash provided by operating activities”) are borrowed back from a 
PRR subsidiary and, therefore, are a source of cash in “Proceeds from borrowings.”  NS’ net cash flow 
from these borrowings amounted to $212 million in 2002 and $250 million in 2001. 

NS’ working capital deficit was $554 million at Dec. 31, 2002, compared with $1.3 billion at Dec. 31, 
2001. The decline resulted principally from the change in the terms of the note under which NS borrows 
funds from a subsidiary of PRR (see Note 2) and a reduction in the amount of debt due within one year.  
Debt due in 2003 is expected to be paid using cash generated from operations (including sales of 
accounts receivable) and cash on hand. 

NS currently has the capability to increase the amount of accounts receivable being sold under the 
revolving sale program to meet its more immediate working capital needs.  During 2002, the amount of 
receivables NS could sell under this program ranged from $368 million to $421 million, and the amount 
of receivables NS sold ranged from $30 million to $400 million.  Moreover, NS has the capability to 
issue up to $1 billion of commercial paper (see Note 8); however, reductions in its credit ratings could 
limit NS’ ability to access the commercial paper markets (see also the discussion of financing activities, 
below). 

NS expects to generate sufficient cash flow from operations to meet its ongoing obligations.  This 
expectation is based on a view that the economy will remain flat for the first half of 2003 and resume 
growth in the third and fourth quarters. 

K25 

 
 
 
 
 
 
 
 
 
Contractual obligations at Dec. 31, 2002, related to NS’ long-term debt (including capital leases), 
operating leases, agreements with CRC, unconditional purchase obligations and other long-term 
obligations are as follows: 

Total 

2003 

2004- 
2005 
($ in millions) 

2006- 
2007 

2008 and 
Subsequent 

Long-term debt and 
   capital leases 
Operating leases 
Agreements with CRC 
Unconditional purchase 
   obligations 
Other long-term obligations 
      Total 

$ 

$ 

7,364 $
880
748

164
38
9,194 $

358 $
113
30

164
8
673 $

856 $
166
65

--
16
1,103 $

1,153  $ 
115 
68 

-- 
14 
1,350  $ 

4,997
486
585

--
--
6,068

NS also has contractual obligations to PRR as disclosed in Note 2.  However, NS has the ability to 
borrow back funds from PRR to the extent they are not needed to fund contractual obligations at Conrail.  
As an indirect owner of Conrail, NS may need to make capital contributions, loans or advances to 
Conrail to fund its contractual obligations.  The following table presents 58% of Conrail’s contractual 
obligations for long-term debt (including capital leases) and operating leases.  Conrail has no 
unconditional purchase or other long-term obligations. 

Total 

2003 

2004- 
2005 
($ in millions) 

2006- 
2007 

2008 and 
Subsequent 

Long-term debt and 
   capital leases 
Operating leases 
      Total 

$ 

$ 

684 $
327
1,011 $

33 $
32
65 $

62 $
64
126 $

62  $ 
62 
124  $ 

527
169
696

NS also has two transactions not included in the balance sheets or in the previous table of its contractual 
obligations consisting of an accounts receivable sale program (see Note 5) and an operating lease 
covering 140 locomotives (see Note 9). 

Under the accounts receivable sale program, NS sells without recourse undivided ownership interests in 
a pool of accounts receivable to two unrelated buyers.  NS has no ownership interest in the buyers.  The 
buyers issued debt to fund their initial purchase, and NS used the proceeds it received from the initial 
purchase primarily to pay down its outstanding debt.  NS has no obligation related to the buyers’ debt, 
and there is no existing obligation to repurchase sold receivables.  Upon termination of the program, the 
buyers would cease purchasing new receivables and would retain collections related to the previously 
sold receivables (see Note 5). 

The operating lease covering the 140 locomotives is renewable annually at NS’ option and expires in 
2008.  The lessor is a special-purpose entity formed to enter into this transaction, but it is not related to 
NS and its owner has a substantive residual equity capital investment at risk in the entity.  The lessor 
owns the locomotives and issued debt to finance their purchase.  NS has no obligation related to the debt.  
NS has the option to purchase the locomotives, but also can return them to the lessor.  The return 
provisions of the lease are not so onerous as to preclude this option.  If NS does not purchase the 
locomotives at the end of the maximum lease term, it is liable for any shortfall in the then fair value of 
the locomotives and a specified residual value.  NS does not expect to be required to make any payments  

K26 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
under this provision (see Note 9).  As the primary beneficiary of the business of the lessor, effective  
Jan. 1, 2003, NS consolidated the assets (locomotives) and liabilities (debt) of this special-purpose entity 
when it implemented Financial Accounting Standards Board Interpretation No. 46 (see “New 
Accounting Pronouncement” on page K34). 

Cash used for investing activities increased 12% in 2002 and 3% in 2001. Property additions, which 
account for most of the recurring spending in this category, were down 8% in 2002, following a 2% 
increase in 2001.  Property sales were significantly lower in 2002, which resulted in the net increase in 
cash used for investing activities despite the reduction in capital spending.  The following tables show 
capital spending (including capital leases) and track and equipment statistics for the past five years. 

Capital Expenditures 

2002 

2001 

2000 
($ in millions) 

1999 

1998 

Road 
Equipment 
Other property 
      Total 

$ 

$ 

519  $ 
174 
2 
695  $ 

505 $
233
8
746 $

557 $
146
28
731 $

559 $
349
4
912 $

612 
442 
6 
1,060 

Capital expenditures (which in 2002 included $6 million of capitalized leases) decreased 7% in 2002, but 
increased 2% in 2001.  The decline in 2002 reflected lower spending for intermodal facilities, as NS 
completed in 2001 several significant projects that expanded the capacity of the intermodal network.  
Higher spending on track program work was offset by fewer locomotive purchases (50 in 2002 compared 
with 100 in 2001).  Outlays in 2001 included amounts for locomotive purchases (no such purchases were 
made in 2000 as locomotives were leased) that were somewhat offset by lower expenditures for freight 
car purchases and roadway projects.  In 2002, 2001 and 2000, spending for road included fiber-optic 
infrastructure (see “Telecommunications Subsidiary,” below). 

Track Structure Statistics (Capital and Maintenance) 

2002

2001

2000

1999 

1998 

Track miles of rail installed 
Miles of track surfaced 
New crossties installed (millions) 

235
  5,270
2.8

254
3,836
1.5

390
3,687
1.5

403 
5,087 
2.3 

429 
  4,715 
2.0 

Average Age of Owned Railway Equipment 

Freight cars 
Locomotives 
Retired locomotives 

2002

2001

25.9
16.1
28.2

25.4
15.7
22.4

2000
(years)   
24.6
16.1
24.5

1999 

1998 

23.8 
15.4 
22.7 

  23.6 
  15.4 
  20.6 

The table above excludes equipment leased from PRR (see Note 2), which comprises 17% of the freight 
car fleet and 25% of the locomotive fleet. 

Through its coal car rebody program, which was suspended in 2000, NS converted about 29,000 hopper 
cars into high-capacity steel gondolas or hoppers. As a result, the remaining service life of the freight-car 
fleet is greater than may be inferred from the increasing average age shown in the table above. 

K27 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
For 2003, NS has budgeted $798 million for capital expenditures. The anticipated spending includes 
$499 million for roadway projects, of which $383 million is for track and bridge program work. Also 
included are projects for communications, signal and electrical systems, as well as projects for 
environmental and public improvements such as grade crossing separations and signal upgrades.  Other 
roadway projects include marketing and industrial development initiatives, including increasing track 
capacity and access to coal receivers and vehicle production and distribution facilities, and continuing 
investments in intermodal infrastructure.  Equipment spending of $246 million includes the purchase of 
100 locomotives and upgrades to existing units, improvements to multilevel automobile racks, and 
projects related to computers and information technology, including additional security and backup 
systems. 

Cash used for financing activities in 2002 was $150 million.  Financing activities provided cash of 
$151 million in 2001 and used cash of $798 million in 2000.  The comparisons reflect a net reduction of 
debt in 2002, a net increase in 2001 and a net reduction in 2000.  The comparison in 2001 also reflected 
the effects of the reduction to the dividend in January 2001.  Financing activities include loan 
transactions with a subsidiary of PRR that resulted in net borrowings of $212 million in 2002 and $250 
million in 2001 and net repayments of $72 million in 2000 (see Note 2).  Excluding these borrowings, 
debt was reduced $303 million in 2002, $20 million in 2001 and $422 million in 2000. The net reduction 
of debt in 2000 was accomplished in part with the proceeds from the sale of accounts receivable.  NS’ 
debt-to-total capitalization ratio (excluding notes payable to the PRR subsidiary) at year end was 53.1% 
in 2002 and 55.6% in 2001. 

NS currently has in place a $1 billion, five-year credit agreement, which provides for borrowings at 
prevailing rates and includes financial covenants (see Note 8). 

NS has outstanding $717 million of its 7.05% notes due May 1, 2037.  Each holder of a 2037 note may 
require NS to redeem all or part of the note at face value, plus accrued and unpaid interest, on May 1, 
2004.  NS will not know the amount of 2037 notes that it may be required to redeem until April 1, 2004.  
NS expects to be able to redeem any such notes using cash generated from operations (including sales of 
accounts receivable), cash on hand and proceeds from borrowings. 

APPLICATION OF CRITICAL ACCOUNTING ESTIMATES 

The preparation of financial statements in accordance with accounting principles generally accepted in 
the United States of America requires management to make estimates and assumptions that affect the 
reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of 
the financial statements and the reported amounts of revenues and expenses during the reporting period.  
These estimates and assumptions may require significant judgment about matters that are inherently 
uncertain, and future events are likely to occur that may require management to change them.  
Accordingly, management regularly reviews these estimates and assumptions based on historical 
experience, changes in the business environment and other factors that management believes to be 
reasonable under the circumstances.  Management discusses the development, selection and disclosures 
concerning critical accounting estimates with the Audit Committee of its Board of Directors. 

Pensions and Other Postretirement Benefits 

Accounting for pensions and other postretirement benefit plans requires management to make several 
estimates and assumptions (see Note 11).  These include the expected rate of return from investment of 
the plans’ assets, projected increases in medical costs and the expected retirement age of employees as 
well as their projected earnings and mortality.  In addition, the amounts recorded are affected by changes 
in the interest rate environment because the associated liabilities are discounted to their present value.  
Management makes these estimates based on the company’s historical experience and other information 
that it deems pertinent under the circumstances (for example, expectations of future stock market  

K28 

 
 
 
 
 
 
 
 
performance).  Management engages an independent consulting actuarial firm to aid it in selecting 
appropriate assumptions and valuing its related liabilities. 

NS’ net pension benefit, which is included in “Compensation and benefits” on its Consolidated Income 
Statement, was $79 million for the year ended Dec. 31, 2002.  In recording this amount, NS assumed a 
long-term investment rate of return of 9%, compared with the 10% rate used in the previous two years.  
Investment experience of the pension fund over the past 10-, 15- and 20-year periods has been in excess 
of 10%.  A one percentage point change to this rate of return assumption would result in a $20 million 
change to the pension credit and, as a result, an equal change in “Compensation and benefits” expense.  
Changes that are reasonably likely to occur in assumptions concerning retirement age, projected earnings 
and mortality would not be expected to have a material effect on NS’ net pension benefit or net pension 
asset in the future.  The net pension asset is recorded at its net present value using a discount rate that is 
based on the current interest rate environment; therefore, management has little discretion in this 
assumption. 

NS’ net cost for other postretirement benefits, which is also included in “Compensation and benefits,” 
was $34 million for the year ended Dec. 31, 2002.  In recording this expense and valuing the net liability 
for other postretirement benefits, which is included in “Other benefits” as disclosed in Note 11, 
management estimated future increases in health-care costs.  These assumptions, along with the effect of 
a one percentage point change in them, are described in Note 11. 

Properties and Depreciation 

Most of NS’ total assets are comprised of long-lived railway properties (see Note 6) and its investment in 
Conrail (see Note 2).  Most of Conrail’s assets are long-lived railway properties.  As disclosed in Note 1, 
NS’ properties are depreciated using group depreciation.  Rail is depreciated primarily on the basis of use 
measured by gross-ton miles.  Other properties are depreciated generally using the straight-line method 
over the lesser of estimated service or lease lives.  NS reviews the carrying amount of properties 
whenever events or changes in circumstances indicate that such carrying amount may not be recoverable 
based on future undiscounted cash flows or estimated net realizable value.  Assets that are deemed 
impaired as a result of such review are recorded at the lesser of carrying amount or fair value.  NS is 
amortizing the excess of the purchase price paid for its investment in Conrail over its share of Conrail’s 
net equity using the principles of purchase accounting, based primarily on the estimated remaining useful 
lives of Conrail’s properties. 

NS’ depreciation expense is based on management’s assumptions concerning service lives of its 
properties as well as the expected net salvage that will be received upon their retirement.  These 
assumptions are the product of periodic depreciation studies that are performed by a firm of consulting 
engineers.  These studies analyze NS’ historical patterns of asset use and retirement and take into 
account any expected change in operation or maintenance practices.  NS’ recent experience with these 
studies has been that while they do result in changes in the rates used to depreciate its properties, these 
changes have not caused a significant effect to its annual depreciation expense.  The studies may also 
indicate that the recorded amount of accumulated depreciation is deficient (or in excess) of the amount 
indicated by the study.  Any such deficiency (or excess) is amortized as a component of depreciation 
expense over the remaining service lives of the affected class of property.  NS’ “Depreciation expense” 
for the year ended Dec. 31, 2002, amounted to $515 million.  NS’ weighted-average depreciation rates 
for 2002 are disclosed in Note 6; a one-tenth percentage point increase (or decrease) in these rates would 
result in a $17 million increase (or decrease) to NS’ depreciation expense. 

Personal Injury, Environmental and Legal Liabilities 

NS’ expense for “Casualties and other claims” amounted to $171 million for the year ended Dec. 31, 
2002.  Most of this expense was composed of NS’ accrual related to personal injury liabilities (see 
discussion of FELA in the discussion captioned “Casualties and other claims” on page K23).  NS  

K29 

 
 
 
 
 
 
 
engages an independent consulting actuarial firm to aid in valuing its personal injury liability and 
determining the amount to accrue during the year.  The actuarial firm studies NS’ historical patterns of 
reserving for claims and subsequent settlements.  The actuary also takes into account outside influences 
considered pertinent.  The study uses the results of these analyses to estimate the ultimate amount of the 
liability, which includes amounts for incurred but unasserted claims.  NS has recorded this actuarially 
determined liability.  The liability is dependent upon many individual judgments made as to the specific 
case reserves as well as the judgments of the consulting actuary and management in the periodic studies.  
Accordingly, there could be significant changes in the liability, which NS would recognize when such a 
change became known.  The most recent actuarial study was performed as of June 30, 2002, and resulted 
in an increase to NS’ personal injury liability during the third quarter.  While the liability recorded is 
supported by the most recent study, it is reasonably possible that the liability could be higher or lower. 

NS is subject to various jurisdictions’ environmental laws and regulations.  It is NS’ policy to record a 
liability where such liability or loss is probable and its amount can be estimated reasonably (see 
Note 18).  Environmental engineers regularly participate in ongoing evaluations of all known sites and in 
determining any necessary adjustments to liability estimates.  NS also has established an Environmental 
Policy Council, composed of senior managers, to oversee and interpret its environmental policy. 

Operating expenses for environmental matters totaled approximately $15 million in 2002, $12 million in 
2001, and $11 million in 2000, and capital expenditures totaled approximately $10 million in each of 
2002, 2001 and 2000. Capital expenditures in 2003 are expected to be comparable to those in 2002. 

NS’ balance sheets included liabilities for environmental exposures in the amount of $29 million at 
Dec. 31, 2002, and $33 million at Dec. 31, 2001 (of which $8 million was accounted for as a current 
liability in each year). At Dec. 31, 2002, the liability represented NS’ estimate of the probable cleanup 
and remediation costs based on available information at 114 identified locations. On that date, 10 sites 
accounted for $16 million of the liability, and no individual site was considered to be material. NS 
anticipates that much of this liability will be paid out over five years; however, some costs will be paid 
out over a longer period. 

At some of the 114 locations, certain NS subsidiaries, usually in conjunction with a number of other 
parties, have been identified as potentially responsible parties by the Environmental Protection Agency 
(EPA) or similar state authorities under the Comprehensive Environmental Response, Compensation and 
Liability Act of 1980, or comparable state statutes, which often impose joint and several liability for 
cleanup costs. 

With respect to known environmental sites (whether identified by NS or by the EPA or comparable state 
authorities), estimates of NS’ ultimate potential financial exposure for a given site or in the aggregate for 
all such sites are necessarily imprecise because of the widely varying costs of currently available cleanup 
techniques, the likely development of new cleanup technologies, the difficulty of determining in advance 
the nature and full extent of contamination and each potential participant’s share of any estimated loss 
(and that participant’s ability to bear it), and evolving statutory and regulatory standards governing 
liability.  NS estimates its environmental remediation liability on a site-by-site basis, using assumptions 
and judgments that management deems appropriate for each site.  As a result, it is not practical to 
quantitatively discuss the effects of changes in these many assumptions and judgments.  NS has 
consistently applied its methodology of estimating its environmental liabilities. 

The risk of incurring environmental liability – for acts and omissions, past, present and future – is 
inherent in the railroad business.  Some of the commodities in NS’ traffic mix, particularly those 
classified as hazardous materials, can pose special risks that NS and its subsidiaries work diligently to 
minimize.  In addition, several NS subsidiaries own, or have owned, land used as operating property, or 
which is leased or may have been leased and operated by others, or held for sale.  Because  
environmental problems may exist on these properties that are latent or undisclosed, there can be no 
assurance that NS will not incur environmentally related liabilities or costs with respect to one or more of 
them, the amount and materiality of which cannot be estimated reliably at this time.  Moreover, lawsuits 
and claims involving these and potentially other now-unidentified environmental sites and matters are 

K30 

 
 
 
 
 
 
likely to arise from time to time.  The resulting liabilities could have a significant effect on financial 
condition, results of operations or liquidity in a particular year or quarter. 

However, based on its assessment of the facts and circumstances now known, management believes that 
it has recorded the probable costs for dealing with those environmental matters of which the Corporation 
is aware.  Further, management believes that it is unlikely that any known matters, either individually or 
in the aggregate, will have a material adverse effect on NS’ financial position, results of operations or 
liquidity. 

Norfolk Southern and certain subsidiaries are defendants in numerous lawsuits and other claims relating 
principally to railroad operations.  When management concludes that it is probable that a liability has 
been incurred and the amount of the liability can be reasonably estimated, it is accrued through a charge 
to expenses.  While the ultimate amount of liability incurred in any of these lawsuits and claims is 
dependent on future developments, in management’s opinion the recorded liability, if any, is adequate to 
cover the future payment of such liability and claims.  However, the final outcome of any of these 
lawsuits and claims cannot be predicted with certainty, and unfavorable or unexpected outcomes could 
result in additional accruals that could be significant to results of operations in a particular year or 
quarter.  Any adjustments to recorded liability will be reflected in expenses in the periods in which such 
adjustments are known. 

Income Taxes 

NS’ net deferred tax liability totaled $3,010 million at Dec. 31, 2002 (see Note 4).  This liability is 
estimated based on the expected future tax consequences of items recognized in the financial statements.  
After application of the federal statutory tax rate to book income, judgment is required with respect to the 
timing and deductibility of expenses in the corporate income tax returns.  For state income and other 
taxes, judgment is also required with respect to the apportionment among the various jurisdictions.  A 
valuation allowance is recorded if management expects that it is more likely than not that its deferred tax 
assets will not be realized. NS has only a $24 million valuation allowance on $592 million of deferred 
tax assets as of Dec. 31, 2002, reflecting the expectation that most of these assets will be realized.  For 
2002, 2001 and 2000, the effective tax rates, excluding NS’ equity in Conrail’s earnings, were 38%, 38% 
and 34%, respectively.  For every 1/2% change in the 2002 effective tax rate, net income would have 
changed by $4 million. 

CONRAIL’S RESULTS OF OPERATIONS, FINANCIAL CONDITION AND LIQUIDITY 

Conrail’s net income was $180 million in 2002, compared with $174 million in 2001 and $170 million in 
2000 (see Note 2).  The increase in 2002 was primarily the result of a favorable federal tax settlement.  
The improvement in 2001 reflected lower casualties and other claims expenses, a favorable adjustment to 
state income tax reserves and environmental and insurance settlements in Conrail’s favor. These positive 
items were offset in part by the absence of significant gains from the sale of property. 

Conrail’s operating revenues were $893 million in 2002, $903 million in 2001 and $985 million in 2000.  
Both decreases resulted from the expiration of certain equipment leases and lower operating fees, largely 
because of reduced operating costs in the Shared Assets Areas. The decline in 2001 also reflected lower 
revenues at Conrail’s Indiana Harbor Belt subsidiary. 

Conrail’s operating expenses were $623 million in 2002, $639 million in 2001 and $749 million in 2000. 
The decrease in 2002 reflected lower expenses for materials, services and rents and compensation and 
benefits, which were offset, in part, by higher costs for casualties and other claims.  The decline in 2001 
was primarily due to lower expenses for materials, services and rents; casualties and other claims; and 
compensation and benefits. 

K31 

 
 
 
 
 
 
 
 
 
 
Conrail’s cash provided by operations decreased $79 million, or 16%, in 2002, and increased $140 
million, or 39%, in 2001. The decline in 2002 was primarily the result of the absence of two items that 
benefited 2001:  a $50 million cash payment for transferring to a third party certain rights to license, 
manage and market signboard advertising on Conrail’s property for 25 years and proceeds from a 
favorable insurance settlement.  This was offset, in part, by favorable changes in working capital.  The 
increase in 2001 was largely the result of the two unusual items discussed above.  Cash generated from 
operations is Conrail’s principal source of liquidity and is primarily used for debt repayments and capital 
expenditures. Debt repayments totaled $59 million in 2002 and $61 million in 2001. Capital expenditures 
totaled $23 million in 2002 and $47 million in 2001. 

Conrail had a working capital deficit of $29 million at Dec. 31, 2002, compared with working capital of 
$438 million at Dec. 31, 2001, which included $687 million of amounts receivable from NS and CSX. 
Conrail is not an SEC registrant and, therefore, presently cannot issue any publicly traded securities. 
Conrail is expected to have sufficient cash flow to meet its ongoing obligations. 

NS’ equity in earnings of Conrail, net of amortization, was $54 million in 2002, $44 million in 2001 and 
$21 million in 2000. NS’ other comprehensive loss for 2002 and 2001, as shown in the Consolidated 
Statement of Changes in Stockholders’ Equity, included $34 million and $41 million, respectively, for its 
portion of Conrail’s other comprehensive loss (see Note 13). 

OTHER MATTERS 

Telecommunications Subsidiary 

NS’ subsidiary, Thoroughbred Technology and Telecommunications, Inc. (T-Cubed), has developed 
fiber optic infrastructure with members of the telecommunications industry. This industry has 
experienced a severe downturn. As a result of changes in the values of telecommunications assets, T-
Cubed is monitoring its carrying amount of these assets, as required by SFAS No. 144, “Accounting for 
the Impairment or Disposal of Long-Lived Assets.”  To date, based on known facts and circumstances, 
management believes that its ultimate investment in these assets will be recovered, and accordingly, no 
impairment has been recognized (see Note 6). 

During 2001, one of T-Cubed’s codevelopers, 360networks (USA), inc. (“360”), filed for protection 
under Chapter 11 of the U.S. Bankruptcy Code and foreign laws. 360 owes T-Cubed amounts for work 
performed on certain joint projects; and T-Cubed owes 360 amounts for work performed on other joint 
projects.  The bankruptcy judge has approved set-off of these amounts, leaving about $7 million due to 
T-Cubed from 360.  T-Cubed has the right to collect this amount from any proceeds due 360 from the 
sale of joint assets.  Management believes that it will collect this receivable. 

T-Cubed is engaged in contract litigation with a second codeveloper, Williams Communications, LLC 
(“Williams Communications”), concerning the latter’s obligation to purchase fiber optic infrastructure 
installed by T-Cubed between Cleveland, Ohio, and northern Virginia. On Jan. 29, 2003, the United 
States District Court for the Northern District of Georgia entered an order requiring Williams 
Communications to pay T-Cubed the remaining amount due for such infrastructure, approximately $36 
million, plus prejudgment interest at a rate of 9% per annum.  Williams Communications may elect to 
appeal.  The ability to collect and retain a judgment against Williams Communications may be limited 
due to its financial condition; however, the shortfall, if any, cannot now be determined.  Its parent, 
Williams Communications Group, Inc., filed in April 2002 a voluntary petition for reorganization under 
Chapter 11 of the U.S. Bankruptcy Code, and emerged from bankruptcy in October 2002.  Williams 
Communications was not included in the bankruptcy petition (see Note 18). 

K32 

 
 
 
 
 
 
 
 
 
Labor Arbitration 

Several hundred claims have been filed with NSR on behalf of employees furloughed after June 1, 1999, 
for various periods of time, alleging that the furloughs were a result of the Conrail transaction and 
seeking “New York Dock” income protection benefits. Several labor organizations have initiated 
arbitration on behalf of individual employees.  Other disputes are pending wherein similar benefits are 
sought under labor agreement provisions that, in management’s judgment, do not apply to the involved 
circumstances. 

Based on known facts, including the availability of legal defenses, management believes that NS will 
prevail in these disputes and that any potential liability for the involved claims should not have a material 
adverse effect on NS’ financial position, results of operations or liquidity. Depending on the outcome of 
these arbitrations, additional claims may be filed or progressed to arbitration. Should all such claimants 
prevail, there could be a significant effect on results of operations in a particular quarter (see Note 18). 

Labor Agreements 

Approximately 24,000 of NS’ railroad employees are covered by collective bargaining agreements with 
15 different labor unions.  These agreements remain in effect until changed pursuant to the Railway 
Labor Act.  Moratorium provisions in these agreements permitted NS and the unions to propose such 
changes in late 1999; negotiations at the national level commenced shortly thereafter.  The outcome of 
these negotiations is uncertain at this time.  However, agreements have been reached with the 
Brotherhood of Maintenance of Way Employes (BMWE), which represents about 4,200 NS employees; 
the Brotherhood of Locomotive Engineers (BLE), which represents about 4,500 NS employees; the 
United Transportation Union (UTU), which represents about 6,700 NS employees; the International 
Brotherhood of Boilermakers and Blacksmiths (IBB), which represents about 100 NS employees; and the 
Transportation Communications International Union (TCU), which represents about 4,400 NS 
employees.  Health and welfare issues have been resolved with BMWE and TCU.  The UTU agreement 
provides that, subsequent to a further period of negotiation, health and welfare issues may be submitted 
to arbitration.  Health and welfare issues with the other organizations have not yet been resolved. 

Market Risks and Hedging Activities 

NS uses derivative financial instruments to reduce the risk of volatility in its diesel fuel costs and to 
manage its overall exposure to fluctuations in interest rates. 

In 2001, NS began a program to hedge a portion of its diesel fuel consumption. The intent of the program 
is to assist in the management of NS’ aggregate risk exposure to fuel price fluctuations, which can 
significantly affect NS’ operating margins and profitability, through the use of one or more types of 
derivative instruments. 

Diesel fuel costs represented 7% of NS’ operating expenses for 2002. The program provides that NS will 
not enter into any fuel hedges with a duration of more than 36 months, and that no more than 80% of 
NS’ average monthly fuel consumption will be hedged for any month within any 36-month period. 

As of Dec. 31, 2002, through swap transactions, NS has hedged approximately 62% of expected 2003 
diesel fuel requirements. The effect of the hedges is to yield an average cost of 73 cents per hedged 
gallon, including federal taxes and transportation.  A 10% decrease in diesel fuel prices would reduce 
NS’ asset related to the swaps by approximately $30 million as of Dec. 31, 2002. 

NS manages its overall exposure to fluctuations in interest rates by issuing both fixed- and floating-rate 
debt instruments and by entering into interest-rate hedging transactions to achieve an appropriate mix 
within its debt portfolio. 

K33 

 
 
 
 
 
 
 
 
 
 
 
At Dec. 31, 2002, NS’ debt subject to interest rate fluctuations totaled $784 million (excluding debt due 
to the PRR subsidiary).  A 1% increase in interest rates would increase NS’ total annual interest expense 
related to all its variable debt by approximately $8 million. Management considers it unlikely that 
interest rate fluctuations applicable to these instruments will result in a material adverse effect on NS’ 
financial position, results of operations or liquidity. 

Some of NS’ capital leases, which carry an average fixed rate of 7%, were effectively converted to 
variable rate obligations using interest rate swap agreements. On Dec. 31, 2002, the average pay rate 
under these agreements was 2.1%, and the average receive rate was 7%. During 2002, the effect of the 
swaps was to reduce interest expense by $9 million. A portion of the lease obligations is payable in 
Japanese yen. NS eliminated the associated exchange rate risk at the inception of each lease with a yen 
deposit sufficient to fund the yen-denominated obligation. Most of these deposits are held by foreign 
banks, primarily Japanese. As a result, NS is exposed to financial market risk relative to Japan.  
Counterparties to the interest rate swaps and Japanese banks holding yen deposits are major financial 
institutions believed by management to be creditworthy. 

New Accounting Pronouncements 

The Financial Accounting Standards Board (FASB) has issued Statement No. 143, “Accounting for 
Asset Retirement Obligations,” (SFAS No. 143) which is effective Jan. 1, 2003, and addresses legal 
obligations associated with the retirement of tangible long-lived assets and the associated asset retirement 
costs.  In accordance with the Uniform System of Accounts for Railroad Companies (see Code of Federal 
Regulations, Title 49, Subtitle B, Chapter X, Part 1201), NS depreciates track structure (rail, other track 
material and ties) to its net salvage value (gross salvage less cost to remove).  SFAS No. 143 prohibits 
the accrual of a liability for removal costs absent a legal obligation to remove the related asset.  
Management believes that there is no such legal obligation to remove track.  The SEC staff has recently 
taken a position with a registrant in another industry that calls into question whether the use of net 
salvage that results in depreciating more than the cost basis of an asset (negative salvage) is appropriate 
once SFAS No. 143 becomes effective.  NS is in the process of studying its track accounts to determine 
where current depreciation rates will result in negative salvage.  To the extent that NS’ accumulated 
depreciation includes such amounts, they will be removed.  The cumulative effect of this catch-up 
adjustment will be recorded as a change in accounting principle in the first quarter of 2003.  Going 
forward, this change will result in lower depreciation expense (because the depreciation rate will no 
longer reflect any negative salvage) and higher compensation and benefits expenses (for the labor cost to 
remove retired assets); NS does not expect that this will result in a material change to its total railway 
operating expenses. 

The FASB has issued Interpretation No. 46, “Consolidation of Variable Interest Entities,” (FIN No. 46), 
which addresses consolidation of certain variable interest entities (also commonly referred to as “special 
purpose entities”).  NS adopted FIN No. 46, effective Jan 1, 2003.  As a result, on that date NS 
consolidated a special-purpose entity that leases certain locomotives to NS (see Note 9).  This entity has 
no other significant assets or liabilities other than the locomotives and the debt related to their purchase, 
which will be reflected on NS’ Consolidated Balance Sheet in 2003.  This change in reporting will also 
have the following effects to NS’ Consolidated Income Statement beginning in 2003:  operating lease 
expense will decline, and depreciation expense and interest expense on debt will increase.  The net effect 
of these income statement changes is not significant.  Adoption of FIN No. 46 did not have a significant 
effect on NS’ financial position or liquidity. 

Inflation 

Generally accepted accounting principles require the use of historical cost in preparing financial 
statements. This approach disregards the effects of inflation on the replacement cost of property. NS, a 
capital-intensive company, has most of its capital invested in such assets. The replacement cost of these 
assets, as well as the related depreciation expense, would be substantially greater than the amounts 
reported on the basis of historical cost. 

K34 

 
 
 
 
 
 
 
TRENDS 

Federal Economic Regulation -- Efforts may be made in 2003 to reimpose unwarranted federal 
economic regulation on the rail industry.  The Staggers Rail Act of 1980, which substantially reduced 
such regulation, encouraged and enabled rail carriers to innovate and to compete for business. NS and 
other rail carriers will oppose any efforts to reimpose unwarranted economic regulation. 

Utility Deregulation -- Deregulation of the electrical utility industry is expected to increase competition 
among electric power generators; deregulation over time would permit wholesalers and possibly retailers 
of electric power to sell or purchase increasing quantities of power to or from distant parties. The effects 
of deregulation on NS and on its customers cannot be predicted with certainty; however, NS serves a 
number of efficient power producers who are expected to remain competitive in this evolving 
environment. 

Carbon-Based Fuel -- There is growing concern in some quarters that emissions resulting from burning 
carbon-based fuel, including coal, are contributing to global warming and causing other environmental 
changes. To the extent that these concerns evolve into a consensus among policy-makers, the impact 
could be either a reduction in the demand for coal or imposition of more stringent regulations on 
emissions, which might result in making coal a less economical source of power generation or make 
permitting of coal-fired facilities even more difficult. The revenues and net income of NSR and other 
railroads that move large quantities of coal could be affected adversely.  

FORWARD-LOOKING STATEMENTS 

This Management’s Discussion and Analysis of Financial Condition and Results of Operations contains 
forward-looking statements that may be identified by the use of words like “believe,” “expect,” 
“anticipate” and “project.” Forward-looking statements reflect management’s good-faith evaluation of 
information currently available. However, such statements are dependent on and, therefore, can be 
influenced by, a number of external variables over which management has little or no control, including: 
domestic and international economic conditions; the business environment in industries that produce and 
consume rail freight; competition and consolidation within the transportation industry; fluctuation in 
prices of key materials, in particular diesel fuel; labor difficulties, including strikes and work stoppages; 
legislative and regulatory developments; changes in securities and capital markets; and natural events 
such as severe weather, floods and earthquakes. Forward-looking statements are not, and should not be 
relied upon as, a guaranty of future performance or results. Nor will they necessarily prove to be accurate 
indications of the times at or by which any such performance or results will be achieved. As a result, 
actual outcomes and results may differ materially from those expressed in forward-looking statements.  
The Company undertakes no obligation to update or revise forward-looking statements. 

Item 7A.  Quantitative and Qualitative Disclosures about Market Risk. 

The information required by this item is included in Part II, Item 7, “Management’s Discussion and 
Analysis of Financial Condition and Results of Operations” under the heading “Market Risks and 
Hedging Activities.” 

K35 

 
 
 
 
 
 
 
 
 
Item 8.  Financial Statements and Supplementary Data. 

INDEX TO FINANCIAL STATEMENTS 

   Report of Management 

   Independent Auditors’ Report 

   Independent Accountants’ Report on Internal Control over Financial Reporting 

   Consolidated Statements of Income 
   Years ended December 31, 2002, 2001 and 2000 

   Consolidated Balance Sheets 
   As of December 31, 2002 and 2001 

   Consolidated Statements of Cash Flows 
   Years ended December 31, 2002, 2001 and 2000 

   Consolidated Statements of Changes in Stockholders’ Equity 
   Years ended December 31, 2002, 2001 and 2000 

   Notes to Consolidated Financial Statements 

   The Index to Consolidated Financial Statement Schedule in Item 15 

Page 

K37

K38

K38

K39

K40

K41

K42

K43

K70

K36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REPORT OF MANAGEMENT 

January 28, 2003 

To the Stockholders 
Norfolk Southern Corporation 

Management is responsible for the preparation and fair presentation of the financial statements included 
in this annual report.  The financial statements have been prepared in conformity with accounting 
principles generally accepted in the United States of America and reflect management’s judgments and 
estimates concerning effects of events and transactions that are accounted for or disclosed. 

Management is also responsible for establishing and maintaining effective internal control over financial 
reporting.  The Corporation’s internal control over financial reporting includes those policies and 
procedures that pertain to the Corporation’s ability to record, process, summarize and report reliable 
financial data.  Management recognizes that there are inherent limitations in the effectiveness of any 
internal control over financial reporting, including the possibility of human error and the circumvention 
or overriding of internal control.  Accordingly, even effective internal control over financial reporting 
can provide only reasonable assurance with respect to financial statement preparation.  Further, because 
of changes in conditions, the effectiveness of internal control over financial reporting may vary over 
time. 

In order to ensure that the Corporation’s internal control over financial reporting is effective, 
management regularly assesses such controls and did so most recently for its financial reporting as of 
December 31, 2002.  This assessment was based on criteria for effective internal control over financial 
reporting described in Internal Control-Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission.  Based on this assessment, management believes the 
Corporation maintained effective internal control over financial reporting as of December 31, 2002. 

The Board of Directors, acting through its Audit Committee, is responsible for the oversight of the 
Corporation’s accounting policies, financial reporting and internal control.  The Audit Committee of the 
Board of Directors is comprised entirely of outside directors who are independent of management.  The 
Audit Committee is responsible for the appointment and compensation of the independent auditor, and 
approves decisions regarding the appointment or removal of the Vice President-Internal Audit.  It meets 
periodically with management, the independent auditors, and the internal auditors to ensure that they are 
carrying out their responsibilities.  The Audit Committee is also responsible for performing an oversight 
role by reviewing and monitoring the financial, accounting and auditing procedures of the Corporation in 
addition to reviewing the Corporation’s financial reports.  The independent auditors and the internal 
auditors have full and unlimited access to the Audit Committee, with or without management, to discuss 
the adequacy of internal control over financial reporting, and any other matters which they believe 
should be brought to the attention of the Audit Committee. 

KPMG LLP, independent auditors of the Corporation’s financial statements, has reported on 
management’s assertion with respect to the effectiveness of the Corporation’s internal control over 
financial reporting as of December 31, 2002. 

/s/ David R. Goode 
David R. Goode 
Chairman, President and 
Chief Executive Officer 

/s/ Henry C. Wolf 
Henry C. Wolf 
Vice Chairman and 
Chief Financial Officer 

/s/ John P. Rathbone 
John P. Rathbone 
Senior Vice President and 
Controller 

K37 

 
 
 
 
 
 
 
 
 
 
 
INDEPENDENT AUDITORS’ REPORT 

The Stockholders and Board of Directors 
Norfolk Southern Corporation: 

We have audited the accompanying consolidated balance sheets of Norfolk Southern Corporation and subsidiaries 
as of December 31, 2002 and 2001, and the related consolidated statements of income, changes in stockholders’ 
equity and cash flows for each of the years in the three-year period ended December 31, 2002.  In connection with 
our audits of the consolidated financial statements, we have also audited the financial statement schedule as listed 
in Item 15(A)2.  These consolidated financial statements and financial statement schedule are the responsibility of 
the Company’s management.  Our responsibility is to express an opinion on these consolidated financial statements 
and financial statement schedule based on our audits. 

We conducted our audits in accordance with auditing standards generally accepted in the United States of America.  
Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the 
financial statements are free of material misstatement.  An audit includes examining, on a test basis, evidence 
supporting the amounts and disclosures in the financial statements.  An audit also includes assessing the accounting 
principles used and significant estimates made by management, as well as evaluating the overall financial statement 
presentation.  We believe that our audits provide a reasonable basis for our opinion. 

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the 
financial position of Norfolk Southern Corporation and subsidiaries as of December 31, 2002 and 2001, and the 
results of their operations and their cash flows for each of the years in the three-year period ended December 31, 
2002 in conformity with accounting principles generally accepted in the United States of America.  Also, in our 
opinion, the related financial statement schedule, when considered in relation to the basic consolidated financial 
statements taken as a whole, presents fairly, in all material respects, the information set forth therein. 

/s/ KPMG LLP 
Norfolk, Virginia 
January 28, 2003 

INDEPENDENT ACCOUNTANTS’ REPORT ON INTERNAL CONTROL  
OVER FINANCIAL REPORTING 

The Board of Directors 
Norfolk Southern Corporation: 

We have examined management’s assertion, included in the accompanying Report of Management, that Norfolk 
Southern Corporation maintained effective internal control over financial reporting as of December 31, 2002 based 
on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (COSO).  Norfolk Southern Corporation’s management is responsible 
for maintaining effective internal control over financial reporting.  Our responsibility is to express an opinion on 
management’s assertion based on our examination. 

Our examination was conducted in accordance with attestation standards established by the American Institute of 
Certified Public Accountants and, accordingly, included obtaining an understanding of the internal control over 
financial reporting, testing, and evaluating the design and operating effectiveness of the internal control, and 
performing such other procedures as we considered necessary in the circumstances.  We believe that our 
examination provides a reasonable basis for our opinion. 

Because of inherent limitations in any internal control, misstatements due to error or fraud may occur and not be 
detected.  Also, projections of any evaluation of the internal control over financial reporting to future periods are 
subject to the risk that the internal control may become inadequate because of changes in conditions, or that the 
degree of compliance with the policies or procedures may deteriorate. 

In our opinion, management’s assertion that Norfolk Southern Corporation maintained effective internal control 
over financial reporting as of December 31, 2002 is fairly stated, in all material respects, based on criteria 
established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of 
the Treadway Commission (COSO). 

/s/ KPMG LLP 
Norfolk, Virginia 
January 28, 2003 

K38 

 
 
 
 
 
              NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
                                    Consolidated Statements of Income 

Years ended December 31, 
2001 
($ in millions, except earnings per share) 

2002 

2000 

Railway operating revenues 

$

6,270 

$

6,170 

$ 

6,159  

Railway operating expenses 
  Compensation and benefits (Note 11) 
  Materials, services and rents 
  Conrail rents and services (Note 2) 
  Depreciation 
  Diesel fuel 
  Casualties and other claims 
  Other 

    Total railway operating expenses 

    Income from railway operations 

Other income – net (Note 3) 
Interest expense on debt (Note 6) 

    Income from continuing operations 
      before income taxes 

Provision for income taxes (Note 4) 

    Income from continuing operations 

Discontinued operations – gain on sale 
  of motor carrier, net of taxes (Note 17) 

    Net income 

Earnings per share (Note 14) 
  Income from continuing operations – 
    basic and diluted 

  Net income – basic and diluted 

2,022 
1,457 
412 
515 
342 
171 
193 

5,112 

1,158 

66 
(518)

706 

246 

460 

-- 

2,014 
1,444 
421 
514 
412 
143 
215 

5,163 

1,007 

99 
(553)

553 

191 

362 

13 

2,234  
1,445  
478  
503  
478  
142  
246  

5,526  

633  

168  
(551) 

250  

78  

172  

--  

$

$

$

460 

$

375 

$ 

172  

1.18 

1.18 

$

$

0.94 

0.97 

$ 

$ 

0.45  

0.45  

See accompanying notes to consolidated financial statements. 

K39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
                   NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
                                              Consolidated Balance Sheets 

Assets 
Current assets: 
  Cash and cash equivalents 
  Accounts receivable-net (Note 5) 
  Due from Conrail (Note 2) 
  Materials and supplies 
  Deferred income taxes (Note 4) 
  Other current assets 
    Total current assets 

Investment in Conrail (Note 2) 
Properties less accumulated depreciation (Note 6) 
Other assets 
    Total assets 

Liabilities and stockholders’ equity 
Current liabilities: 
  Accounts payable (Note 7) 
  Income and other taxes 
  Due to Conrail (Note 2) 
  Other current liabilities (Note 7) 
  Current maturities of long-term debt (Note 8) 
    Total current liabilities 

Long-term debt (Note 8) 
Other liabilities (Note 10) 
Due to Conrail (Note 2) 
Minority interests 
Deferred income taxes (Note 4) 
    Total liabilities 

Stockholders’ equity: 
  Common stock $1.00 per share par value, 1,350,000,000 shares 
    authorized; issued 410,154,465 and 407,000,871 shares, 
    respectively 
  Additional paid-in capital 
  Accumulated other comprehensive loss (Note 13) 
  Retained income 
  Less treasury stock at cost, 21,169,125 shares  

    Total stockholders’ equity 

$ 

$ 

$ 

As of Dec. 31, 

2002 

2001 

($ in millions) 

184   $ 
683  
6  
97  
187  
142  
1,299  

204 
475 
8 
90 
162 
108 
1,047 

6,178  
11,370  
1,109  
19,956   $ 

6,161 
11,208 
1,002 
19,418 

908   $ 
269  
86  
232  
358  
1,853  

7,006  
1,029  
513  
45  
3,010  
13,456  

410  
481  
(65) 
5,694  
(20) 

6,500  

848 
312 
373 
248 
605 
2,386 

7,027 
1,089 
-- 
45 
2,781 
13,328 

407 
423 
(55)
5,335 
(20)

6,090 

    Total liabilities and stockholders’ equity 

$ 

19,956   $ 

19,418 

See accompanying notes to consolidated financial statements. 

K40 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
Consolidated Statements of Cash Flows 

2002 

Years Ended December 31, 
2001 
($ in millions) 

2000 

$

460  $ 

375   $

172 

529 
178 
(54)
(47)
-- 

(208)
(7)
1 
35 
(84)
803 

(689)
31 
(78)
63 
(673)

(101)
42 
672 
(763)

(150)

(20)

527  
44  
(44) 
(59) 
(13) 

(74) 
1  
46  
(27) 
(122) 
654  

(746) 
156  
(99) 
88  
(601) 

(93) 
14  
1,995  
(1,765) 

151  

204  

204 

--  

184  $ 

204   $

517 
2 
(21)
(160)
-- 

446 
9 
60 
220 
97 
1,342 

(731)
137 
(77)
90 
(581)

(306)
2 
1,055 
(1,549)

(798)

(37)

37 

-- 

525  $ 
54  $ 

550   $
74   $

543 
5 

Cash flows from operating activities 
  Net income 
  Reconciliation of net income to net cash  
    provided by operating activities: 
      Depreciation 
      Deferred income taxes 
      Equity in earnings of Conrail 
      Gains and losses on properties and investments 
      Income from discontinued operations 
      Changes in assets and liabilities affecting operations: 
          Accounts receivable (Note 5) 
          Materials and supplies 
          Other current assets and due from Conrail 
          Current liabilities other than debt 
          Other – net (Note 11) 
            Net cash provided by operating activities 

Cash flows from investing activities 
  Property additions 
  Property sales and other transactions 
  Investments, including short-term 
  Investment sales and other transactions 
            Net cash used for investing activities 

Cash flows from financing activities 
  Dividends 
  Common stock issued – net 
  Proceeds from borrowings 
  Debt repayments 

            Net cash provided by (used for) financing activities 

            Net increase (decrease) in cash and cash equivalents 

Cash and cash equivalents 
  At beginning of year 

  At end of year 

Supplemental disclosure of cash flow information 
  Cash paid during the year for: 
    Interest (net of amounts capitalized) 
    Income taxes 

See accompanying notes to consolidated financial statements. 

$

$
$

K41 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
Consolidated Statements of Changes in Stockholders’ Equity 

Accum. 
Other 

Common 
Stock 

Additional  Compre- 
hensive 
Loss 

Paid-in 
Capital 

Retained  Treasury 
Income 

Stock 

Total 

($ in millions, except per share amounts) 

Balance Dec. 31, 1999 

$ 

404

$

372

$

(11)

$

5,187 

$ 

(20)  $

5,932 

Comprehensive income  
  Net income 
  Other comprehensive 
    income (Note 13) 
      Total comprehensive 
        income 
Dividends on Common 
  Stock, $0.80 per share 
Other (Notes 11 and 12) 

Balance Dec. 31, 2000 

Comprehensive income  
  Net income 
  Other comprehensive 
    loss (Note 13) 
      Total comprehensive 
        income 
Dividends on Common 
  Stock, $0.24 per share 
Other (Notes 11 and 12) 

5 

172 

(306)

172 

5 

177 

(306)
21 

(6)

5,053 

(20) 

5,824 

(49)

375 

(93)

375 

(49)
326 

(93)
33 

1

405

20

392

2

31

Balance Dec. 31, 2001 

$ 

407

$

423

$

(55)

$

5,335 

$ 

(20)  $

6,090 

Comprehensive income  
  Net income 
  Other comprehensive 
    loss (Note 13) 
      Total comprehensive 
        income 
Dividends on Common 
  Stock, $0.26 per share 
Other (Notes 11 and 12) 

(10)

460 

(101)

460 

(10)

450 

(101)
61 

3

58

Balance Dec. 31, 2002 

$ 

410

$

481

$

(65)

$

5,694 

$ 

(20)  $

6,500 

See accompanying notes to consolidated financial statements. 

K42 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
Notes to Consolidated Financial Statements 

The following Notes are an integral part of the Consolidated Financial Statements. 

1.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES 

Description of Business 

Norfolk Southern Corporation is a Virginia-based holding company engaged principally in the rail 
transportation business, operating approximately 21,500 route miles primarily in the East and Midwest. 
These consolidated financial statements include Norfolk Southern Corporation (Norfolk Southern) and 
its majority-owned and controlled subsidiaries (collectively, NS). Norfolk Southern’s major subsidiary is 
Norfolk Southern Railway Company (NSR). All significant intercompany balances and transactions have 
been eliminated in consolidation. 

The railroad transports raw materials, intermediate products and finished goods classified in the 
following market groups (percent of total railway operating revenues in 2002): coal (23%); automotive 
(15%); chemicals (12%); metals/construction (11%); agriculture/consumer products/government (10%); 
paper/clay/forest products (10%); and intermodal (19%). Ultimate points of origination or destination for 
some of the freight (particularly coal bound for export and intermodal containers) are outside the United 
States. Approximately 85% of NS’ railroad employees are covered by collective bargaining agreements 
with 15 different labor unions. 

Through a jointly owned entity, Norfolk Southern and CSX Corporation own the stock of Conrail Inc., 
which owns the major Northeast freight railroad. Norfolk Southern has a 58% economic and 50% voting 
interest in the jointly owned entity (see Note 2). 

Use of Estimates 

The preparation of financial statements in accordance with generally accepted accounting principles 
requires management to make estimates and assumptions that affect the reported amounts of assets and 
liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the 
reported amounts of revenues and expenses during the reporting period. Management reviews its 
estimates, including those related to the recoverability and useful lives of assets, as well as liabilities for 
litigation, environmental remediation, casualty claims, income taxes, and pension and postretirement 
benefits. Changes in facts and circumstances may result in revised estimates. 

Cash Equivalents 

“Cash equivalents” are highly liquid investments purchased three months or less from maturity. 

Investments 

Marketable equity and debt securities are reported at amortized cost or fair value, depending upon their 
classification as securities “held-to-maturity,” “trading” or “available-for-sale.” Unrealized gains and 
losses for investments designated as “available-for-sale,” net of taxes, are recognized in “Accumulated 
other comprehensive loss.” 

Investments, where NS has the ability to exercise significant influence over but does not control the 
entity, are accounted for using the equity method in accordance with APB Opinion No. 18, “The Equity 
Method of Accounting for Investments in Common Stock.” 

K43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Materials and Supplies 

“Materials and supplies,” consisting mainly of fuel oil and items for maintenance of property and 
equipment, are stated at the lower of average cost or market. The cost of materials and supplies expected 
to be used in capital additions or improvements is included in “Properties.” 

Properties 

“Properties” are stated principally at cost and are depreciated using group depreciation. Rail is 
depreciated primarily on the basis of use measured by gross ton-miles. Other properties are depreciated 
generally using the straight-line method over the lesser of estimated service or lease lives. NS capitalizes 
interest on major capital projects during the period of their construction. Expenditures, including those 
on leased assets, that extend an asset’s useful life or increase its utility are capitalized. Maintenance 
expense is recognized when repairs are performed. When properties other than land and nonrail assets 
are sold or retired in the ordinary course of business, the cost of the assets, net of sale proceeds or 
salvage, is charged to accumulated depreciation rather than recognized through income. Gains and losses 
on disposal of land and nonrail assets are included in “Other income - net” (see Note 3). 

NS reviews the carrying amount of properties whenever events or changes in circumstances indicate that 
such carrying amount may not be recoverable based on future undiscounted cash flows or estimated net 
realizable value. Assets that are deemed impaired as a result of such review are recorded at the lower of 
carrying amount or fair value. 

Revenue Recognition 

Revenue is recognized proportionally as a shipment moves from origin to destination. Refunds are 
recorded as a reduction to revenues based on management’s best estimate of projected liability. 

Derivatives 

NS does not engage in the trading of derivatives. NS uses derivative financial instruments to reduce the 
risk of volatility in its diesel fuel costs and in the management of its mix of fixed and floating-rate debt. 
Management has determined that these derivative instruments qualify as either fair-value or cash-flow 
hedges, having values that highly correlate with the underlying hedged exposures and have designated 
such instruments as hedging transactions.  Income and expense related to the derivative financial 
instruments is recorded in the same category as generated by the underlying asset or liability. Credit risk 
related to the derivative financial instruments is considered to be minimal and is managed by requiring 
high credit standards for counterparties and periodic settlements. 

Stock-based Compensation 

NS has stock-based employee compensation plans, which are more fully described in Note 12.  NS 
applies the intrinsic value recognition and measurement principles of APB Opinion No. 25, “Accounting 
for Stock Issued to Employees” (APB Opinion No. 25), and related interpretations in accounting for 
these plans. 

The following table illustrates the effect on net income and earnings per share if NS had applied the fair 
value recognition provisions of Statement of Financial Accounting Standards No. 123, “Accounting for 
Stock-Based Compensation” (SFAS No. 123), to stock-based employee compensation: 

K44 

 
 
 
 
 
 
 
 
 
 
 
2002 

2001 
($ in millions except per share) 

2000 

Net income, as reported 
Add:  Stock-based employee compensation expense 
  included in reported net income, net of related 
  tax effects 
Deduct:  Stock-based employee compensation 
  expense determined under fair value method, net 
  of related tax effects 
Pro forma net income 

Earnings per share: 
   Basic and diluted - as reported 
   Basic and diluted - pro forma 

Required Accounting Changes 

$

460 

$

375  

$ 

172 

14 

(45)
429 

1.18
1.10

$

$
$

12  

(29) 
358  

0.97 
0.93 

$ 

$ 
$ 

3 

(26)
149 

0.45
0.39

$

$
$

The adoption of Statement of Financial Accounting Standards No. 144, “Accounting for the Impairment 
or Disposal of Long-Lived Assets,” which was effective Jan. 1, 2002, did not have a material effect on 
NS’ consolidated financial statements. 

2.  INVESTMENT IN CONRAIL AND OPERATIONS OVER ITS LINES 

Overview 

Through a limited liability company, Norfolk Southern and CSX Corporation (CSX) jointly own Conrail 
Inc. (Conrail), whose primary subsidiary is Consolidated Rail Corporation (CRC), the major freight 
railroad in the Northeast. NS has a 58% economic and 50% voting interest in the jointly owned entity, 
and CSX has the remainder of the economic and voting interests.  From time to time, Norfolk Southern 
and CSX, as the indirect owners of Conrail, may have to make capital contributions, loans or advances to 
Conrail under the terms of the Transaction Agreement among NS, CSX and Conrail.  

Operation of Conrail’s Lines 

Norfolk Southern’s railroad subsidiary, Norfolk Southern Railway Company (NSR), operates as a part of 
its rail system the routes and assets of Pennsylvania Lines LLC (PRR), a wholly owned subsidiary of 
CRC, pursuant to operating and lease agreements.  CSX Transportation, Inc. (CSXT) operates the routes 
and assets of another CRC subsidiary under comparable terms. 

The Operating Agreement between NSR and PRR governs substantially all nonequipment assets to be 
operated by NSR and has an initial 25-year term, renewable at the option of NSR for two five-year terms. 
Payments under the Operating Agreement are subject to adjustment every six years to reflect changes in 
values. NSR also has leased or subleased for varying terms from PRR a number of equipment assets. 
Costs necessary to operate and maintain the PRR assets, including leasehold improvements, are borne by 
NSR.  NSR receives all freight revenues on the PRR lines. 

NSR and CSXT also have entered into agreements with CRC governing other properties that continue to 
be owned and operated by CRC (the Shared Assets Areas). NSR and CSXT pay CRC a fee for joint and 
exclusive access to the Shared Assets Areas. In addition, NSR and CSXT pay, based on usage, the costs 
incurred by CRC to operate the Shared Assets Areas. 

K45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Future minimum lease payments due to PRR under the Operating Agreement and lease agreements and 
to CRC under the Shared Assets Areas (SAA) agreements are as follows: 

PRR Oper. 
Agmt. 

PRR Lease 
Agmt. 
($ in millions) 

SAA 
Agmts. 

2003 
2004 
2005 
2006 
2007 
2008 and subsequent years 
   Total 

$ 

$ 

217
238
246
246
246
4,285
5,478

$

$

116
94
74
60
48
129
521

$

$

30 
32 
33 
34 
34 
585 
748 

Operating lease expense related to the agreements, which is included in “Conrail rents and services,” 
amounted to $468 million in 2002, $467 million in 2001 and $502 million in 2000. 

Investment in Conrail 

NS is applying the equity method of accounting to its investment in Conrail in accordance with APB 
Opinion No. 18, “The Equity Method of Accounting for Investments in Common Stock.”  NS is 
amortizing the excess of the purchase price over Conrail’s net equity using the principles of purchase 
accounting, based primarily on the estimated remaining useful lives of Conrail’s depreciable property 
and equipment, including the related deferred tax effect of the differences in tax and accounting bases for 
certain assets. At Dec. 31, 2002, the difference between NS’ investment in Conrail and its share of 
Conrail’s underlying net equity was $3.7 billion. 

NS’ consolidated balance sheet at Dec. 31, 2002, includes $60 million of liabilities related to the Conrail 
transaction, principally for contractual obligations to Conrail employees imposed by the Surface 
Transportation Board when it approved the transaction. Through Dec. 31, 2002, NS had paid 
$143 million of such costs. 

Related-Party Transactions 

NS provides certain general and administrative support functions to Conrail, the fees for which are billed 
in accordance with several service-provider arrangements and totaled $7 million in 2002, $6 million in 
2001 and $7 million in 2000. 

“Conrail rents and services” includes: (1) expenses for amounts due to PRR and CRC for use by NSR of 
operating properties and equipment and operation of the Shared Assets Areas and (2) NS’ equity in the 
earnings of Conrail, net of amortization. 

A significant portion of payments made to PRR is borrowed back from a subsidiary of PRR.  Previously, 
these loans were made under a demand note; however, in the first quarter of 2002, the subsidiary of PRR 
exchanged this demand note for a new note due in 2032.  As a result, borrowings owed to the subsidiary 
of PRR now comprise the noncurrent balance “Due to Conrail.”  The interest rate for these loans is 
variable and was 1.82% at Dec. 31, 2002.  The current balance “Due to Conrail” at Dec. 31, 2002, is 
composed of amounts related to expenses included in “Conrail rents and services,” as discussed above.  
At Dec. 31, 2001, the current balance “Due to Conrail” included $72 million of such amounts and $301 
million of advances owed under the previous demand note. 

K46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Summary Financial Information - Conrail 

The following historical cost basis financial information should be read in conjunction with Conrail’s 
audited financial statements, included as Exhibit 99 to this Annual Report on Form 10-K. 

Summarized Consolidated Statements of Income - Conrail 

Operating revenues 
Operating expenses 
   Operating income 
Other – net 
   Income before income taxes 
Provision for income taxes 
   Net income 

2002 

2001 
($ in millions) 

2000 

$

$

893 
623 
270 
(10)
260 
80 
180 

$

$

903 
639 
264 
(6)
258 
84 
174 

$

$

985 
749 
236 
31 
267 
97 
170 

Note: Conrail’s results for 2000 included gains from the sale of property that had been written up to fair 
market value in the allocation of NS’ investment in Conrail. Accordingly, the gains related to that fair-
value write-up, totaling $17 million after taxes, were excluded in determining NS’ equity in Conrail’s net 
income. 

Summarized Consolidated Balance Sheets - Conrail 

Assets: 
   Current assets 
   Noncurrent assets 
      Total assets 

Liabilities and stockholders’ equity: 
   Current liabilities 
   Noncurrent liabilities 
   Stockholders’ equity 
      Total liabilities and stockholders equity 

December 31, 

2002 

2001 

($ in millions) 

$

$

$

$

300
7,857
8,157

329
3,602
4,226
8,157

$ 

$ 

$ 

$ 

846 
7,236 
8,082 

408 
3,569 
4,105 
8,082 

Note: Current assets include amounts due from NS and CSX totaling $158 million at Dec. 31, 2002, and 
$687 million at Dec. 31, 2001.  Noncurrent assets include amounts due from NS and CSX totaling $892 
million at Dec. 31, 2002, and zero at Dec. 31, 2001.  Current liabilities include amounts payable to NS 
and CSX totaling $9 million at Dec. 31, 2002, and $12 million at Dec. 31, 2001. 

K47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3. OTHER INCOME - NET 

Income from natural resources: 
   Royalties from coal 
   Gains from sale of timber, oil and gas rights  
      and interests 
   Nonoperating depletion and depreciation 
         Subtotal 

Gains from sale of properties and investments 
Rental income 
Interest income 
Other interest expense 
Taxes on nonoperating property 
Discount on sales of accounts receivable (Note 5) 
Corporate-owned life insurance – net 
Equity in earnings (losses) of partnerships 
Charitable contributions 
Other 
         Total 

2002

2001 

2000

($ in millions) 

$

48  $

52   $ 

-- 
(14)
34 

47 
36 
12 
(31)
(7)
(4)
(1)
(1)
-- 
(19)
66  $

--  
(13) 
39  

59  
40  
15  
1  
(11) 
(17) 
6  
(8) 
(4) 
(21) 
99   $ 

$

55 

101 
(13)
143 

59 
40 
11 
(39)
(9)
(23)
-- 
3 
(4)
(13)
168 

“Other income - net” includes the income generated by the activities of NS’ noncarrier subsidiaries as 
well as the costs incurred by those subsidiaries in their operations. 

“Other current assets” in the Consolidated Balance Sheets includes prepaid interest of $46 million at 
Dec. 31, 2002, and $45 million at Dec. 31, 2001, arising from corporate-owned life insurance 
borrowings. 

4.  INCOME TAXES 

Provision for Income Taxes 

Current: 
   Federal 
   State 
      Total current taxes 

Deferred: 
   Federal 
   State 
      Total deferred taxes 

2002

2001

2000

($ in millions) 

$

61 $
7
68

125 $
22
147

145
33
178

35
9
44

65
11
76

1
1
2

78

      Provision for income taxes 

$

246 $

191 $

K48 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of Statutory Rate to Effective Rate 

Total income taxes as reflected in the Consolidated Statements of Income differ from the amounts 
computed by applying the statutory federal corporate tax rate as follows: 

2002 

Amount

  % 

2001 

Amount
($ in millions) 

  % 

2000 

Amount 

  % 

Federal income tax at  
  statutory rate 
State income taxes, net of  
  federal tax benefit 
Equity in earnings of  
  Conrail 
Corporate-owned life  
  insurance 
Other – net 

$ 

247

26 

(19)

(1)
(7)

35 $

194 

35  $

4 

(3)

-- 
(1)

20 

(16)

(3)
(4)

4 

(3)

-- 
(1)

Provision for income taxes 

$ 

246 

35  $

191 

35 $

87  

8  

(7) 

(2) 
(8) 

78  

35 

3 

(3)

(1)
(3)

31 

Deferred Tax Assets and Liabilities 

Certain items are reported in different periods for financial reporting and income tax purposes. Deferred 
tax assets and liabilities are recorded in recognition of these differences. 

The tax effects of temporary differences that give rise to significant portions of the deferred tax assets 
and deferred tax liabilities are as follows: 

Deferred tax assets: 
   Reserves, including casualty and other claims 
   Employee benefits 
   Retiree health and death benefit obligations 
   Taxes, including state and property 
   Other 
      Total gross deferred tax assets 
   Less valuation allowance 
      Net deferred tax asset 

Deferred tax liabilities: 
   Property 
   Other 
      Total gross deferred tax liabilities 

      Net deferred tax liability 
      Net current deferred tax asset 

December 31, 

2002 

2001 

($ in millions) 

$

178 
26 
138 
234 
16 
592 
(24)
568 

(3,300)
(91)
(3,391)

(2,823)
187 

$

158  
75  
137  
221  
22  
613  
(18) 
595  

(3,126) 
(88) 
(3,214) 

(2,619) 
162  

      Net long-term deferred tax liability 

$

(3,010)

$

(2,781) 

Except for amounts for which a valuation allowance has been provided, management believes the other 
deferred tax assets will be realized. The total valuation allowance increased $6 million in 2002, $6 
million in 2001 and $3 million in 2000. 

K49 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Internal Revenue Service (IRS) Reviews 

Consolidated federal income tax returns have been examined and Revenue Agent Reports have been 
received for all years up to and including 1996. The consolidated federal income tax returns for 1997, 
1998 and 1999 are being audited by the IRS. Management believes that adequate provision has been 
made for any additional taxes and interest thereon that might arise as a result of IRS examinations. 

5.  ACCOUNTS RECEIVABLE 

In May 2000, a bankruptcy-remote special purpose subsidiary of NS began selling without recourse 
undivided ownership interests in a pool of accounts receivable. Upon commencement of this program, 
NS received cash proceeds of $460 million. The buyers have a priority collection interest in the entire 
pool of receivables and, as a result, NS has retained credit risk to the extent the pool of receivables 
exceeds the amount sold. NS services and collects the receivables on behalf of the buyers; however, no 
servicing asset or liability has been recognized because the benefits of servicing are estimated to be just 
adequate to compensate NS for its responsibilities. Payments collected from sold receivables can be 
reinvested in new accounts receivable on behalf of the buyers. Should NS’ credit rating drop below 
investment grade, the buyers have the right to discontinue this reinvestment. 

Accounts receivable sold under this arrangement, and therefore not included in “Accounts receivable, 
net” on the Consolidated Balance Sheets, were $30 million at Dec. 31, 2002, and $300 million at Dec. 
31, 2001.  The fees associated with the sale, which are based on the buyers’ financing costs, are included 
in “Other income – net” (see Note 3). NS’ retained interest, which is included in “Accounts receivable, 
net,” is recorded at fair value using estimates of dilution based on NS’ historical experience. These 
estimates are adjusted regularly based on NS’ actual experience with the pool, including defaults and 
credit deterioration. NS has historically experienced very low levels of default. If historical dilution 
percentages were to increase one percentage point, the value of NS’ retained interest would be reduced 
by approximately $5 million. 

NS’ allowance for doubtful accounts was $5 million at Dec. 31, 2002, and Dec. 31, 2001. 

6.  PROPERTIES 

Railway property: 
   Road 
   Equipment 
Other property 

Less accumulated depreciation 

December 31, 

2002 

2001 

($ in millions) 

Depreciation 
Rate for 2002 

$

10,859 
5,573 
655 
17,087 

(5,717)

$

10,452 
5,559 
632 
16,643 

(5,435)

2.9% 
3.9% 
3.1% 

      Net properties 

$

11,370 

$

11,208 

Included in properties is approximately $110 million of telecommunications assets consisting of fiber 
optic conduit. NS evaluated the recoverability of these assets at Dec. 31, 2002, and based on known facts 
and circumstances, management believes that its investment in these assets will be recovered. 

Railway property includes $480 million at Dec. 31, 2002 and $474 million at Dec. 31, 2001, of assets 
recorded pursuant to capital leases. Other property includes the costs of obtaining rights to natural 
resources of $341 million at Dec. 31, 2002 and 2001. 

K50 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Capitalized Interest 

Total interest cost incurred on debt in 2002, 2001 and 2000 was $529 million, $570 million and $569 
million, respectively, of which $11 million, $17 million and $18 million was capitalized. 

7.  CURRENT LIABILITIES 

Accounts payable: 
   Accounts and wages payable 
   Casualty and other claims 
   Equipment rents payable – net 
   Vacation liability 
   Other 
      Total 

Other current liabilities: 
   Interest payable 
   Accrued Conrail-related costs (Note 2) 
   Liabilities for forwarded traffic 
   Retiree health and death benefit obligations (Note 11) 
   Derivative instruments 
   Other 
      Total 

8.  LONG-TERM DEBT 

December 31, 

2002 

2001 

($ in millions) 

$

$

$

$

446
207
116
117
22
908

118
34
34
31
--
15
232

$ 

$ 

$ 

$ 

385 
192 
130 
118 
23 
848 

118 
35 
35 
24 
17 
19 
248 

Notes at average rates and maturities as follows: 
   6.64%, maturing 2003 to 2007 
   6.91%, maturing 2008 to 2011 
   8.10%, maturing 2017 to 2021 
   7.54%, maturing 2027 to 2031 
   7.05%, maturing 2037 
   7.90%, maturing 2097 
Equipment obligations at an average rate of 4.7%, maturing to 2014 
Capitalized leases at an average rate of 2.1%, maturing to 2015 
Other debt at an average rate of 6.1%, maturing to 2019 
Discounts and premiums, net 
      Total long-term debt 
      Less current maturities 
      Long-term debt excluding current maturities 

Long-term debt maturities subsequent to 2003 are as follows: 
   2004 
   2005 
   2006 
   2007 
   2008 and subsequent years 
      Total 

$

$

$

$

K51 

December 31, 

2002 

2001 

($ in millions) 

1,840   $ 
1,200  
800  
1,500  
717  
350  
558  
306  
122  
(29) 
7,364  
(358) 
7,006   $ 

1,500 
1,750 
800 
1,500 
750 
350 
579 
316 
119 
(32)
7,632 
(605)
7,027 

 356  
 500  
 295  
 858  
 4,997  
 7,006  

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Each holder of a 2037 note may require NS to redeem all or part of the note at face value, plus accrued 
and unpaid interest, on May 1, 2004. 

The railroad equipment obligations and the capitalized leases are secured by liens on the underlying 
equipment. 

Certain lease obligations require the maintenance of yen-denominated deposits, which are pledged to the 
lessor to satisfy yen-denominated lease payments. These deposits are included in “Other assets” on the 
balance sheet and totaled $86 million at Dec. 31, 2002, and $78 million at Dec. 31, 2001. 

Shelf Registration 

NS filed on Form S-3 a shelf registration statement with the Securities and Exchange Commission 
covering the issuance of up to $1 billion of securities.  As of Dec. 31, 2002, NS had issued a total of 
$550 million of notes under this shelf registration. 

Commercial Paper and Credit Agreement 

NS has the ability to issue commercial paper backed by a $1 billion credit agreement that expires in 
2006. At Dec. 31, 2002, and Dec. 31, 2001, NS had no commercial paper outstanding. Any borrowings 
under the credit agreement are contingent on the continuing effectiveness of the representations and 
warranties made at the inception of the agreement. 

Debt Covenants 

NS is subject to various financial covenants with respect to its debt and under its credit agreement, 
including a minimum net worth requirement, a maximum leverage ratio restriction and certain 
restrictions on issuance of further debt. At Dec. 31, 2002, NS was in compliance with all debt covenants. 

9.  LEASE COMMITMENTS 

NS is committed under long-term lease agreements, which expire on various dates through 2067, for 
equipment, lines of road and other property. The following amounts do not include payments to PRR 
under the Operating Agreement and lease agreements or to CRC under the SAA agreements (see Note 2). 
Future minimum lease payments and operating lease expense, other than to PRR and CRC, are as 
follows: 

Operating 
Leases 

Capital 
Leases 

($ in millions) 

2003 
2004 
2005 
2006 
2007 
2008 and subsequent years 
   Total 
Less imputed interest on capital leases at an average rate of 7.0% 
   Present value of minimum lease payments included in debt 

$

$

113 
89 
77 
61 
54 
486 
880 

$ 

$ 

$ 

47 
52 
47 
43 
40 
123 
352 
(46)
306 

K52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Operating Lease Expense 

Minimum rents 
Contingent rents 
     Total 

2002 

2001 
($ in millions) 

2000 

$

$

140
60
200

$

$

149
55
204

$ 

$ 

167
61
228

During 2000, NS entered into an operating lease for 140 locomotives, which is renewable annually at 
NS’ option, has a maximum term of eight years and includes purchase options. Because the fixed, 
noncancellable term of the lease is one year, future minimum lease payments in the table above do not 
include amounts related to this lease.  However, operating lease expense in the table above does include 
amounts related to this lease as follows:  $13 million in 2002, $18 million in 2001 and $11 million in 
2000.  If NS does not renew the lease during the eight-year period or does not purchase the locomotives 
at the end of the maximum lease term, it is liable for any shortfall in the then fair value of the 
locomotives and a specified residual value.  NS does not expect to be required to make any payments 
under this provision.  As of Dec. 31, 2002, the maximum liability under this provision, assuming NS 
chose not to renew the lease in 2003 and the then fair value of the locomotives was zero, would be $116 
million.  The lessor is a special-purpose entity whose activities are limited to those incident to this 
particular transaction.  Upon adoption of Financial Accounting Standards Board Interpretation No. 46, 
“Consolidation of Variable Interest Entities,” which will occur in 2003, NS will consolidate this entity.  
As a result, the locomotives will be shown as assets, debt will increase, operating lease expense will 
decline, depreciation expense will increase and interest expense on debt will increase. 

10.  OTHER LIABILITIES 

Retiree health and death benefit obligations (Note 11) 
Casualty and other claims 
Deferred compensation 
Net pension obligations (Note 11) 
Accrued Conrail-related costs (Note 2) 
Other 
     Total 

December 31, 

2002 

2001 

($ in millions) 

$

$

286
254
144
82
26
237
1,029

$ 

$ 

291 
265 
147 
79 
46 
261 
1,089 

11.  PENSIONS AND OTHER POSTRETIREMENT BENEFITS 

Norfolk Southern and certain subsidiaries have both funded and unfunded defined benefit pension plans 
covering principally salaried employees. Norfolk Southern and certain subsidiaries also provide specified 
health care and death benefits to eligible retired employees and their dependents. Under the present 
plans, which may be amended or terminated at NS’ option, a defined percentage of health care expenses 
is covered, reduced by any deductibles, copayments, Medicare payments and, in some cases, coverage 
provided under other group insurance policies. 

K53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pension and Other Postretirement Benefit Obligations and Plan Assets 

Change in benefit obligations 
Benefit obligation at beginning of year 
Service cost 
Interest cost 
Amendment 
Legislative changes 
Actuarial (gains) losses 
Benefits paid 
     Benefit obligation at end of year 

Change in plan assets 
Fair value of plan assets at beginning of year 
Actual return on plan assets 
Employer contribution 
401(h) account transfer 
Benefits paid 
     Fair value of plan assets at end of year 

     Funded status 

Unrecognized (gain) loss 
Unrecognized prior service cost 
     Net amount recognized 

Amounts recognized in the Consolidated  
Balance Sheets consist of: 
   Prepaid benefit cost 
   Accrued benefit liability 
   Accumulated other comprehensive income 
      Net amount recognized 

Pension Benefits 
2001 
2002 
($ in millions) 

Other Benefits 
2001 
2002 

$

$

$

$

1,324 
17 
91 
-- 
-- 
54 
(116)
1,370 

1,798 
(201)
6 
(18)
(116)
1,469 

99 

305 
26 
430 

497 
(82)
15 
430 

$

$

$

$

1,312  $
15 
94 
6 
(19)
36 
(120)
1,324 

479   $ 
13  
33  
--  
--  
98  
(31) 
592  

1,999 
(74)
7 
(14)
(120)
1,798 

118  
(12) 
31  
--  
(31) 
106  

445 
14 
33 
-- 
-- 
21 
(34)
479 

126 
(8)
34 
-- 
(34)
118 

474 

(486) 

(361)

(142)
30 
362  $

169  
--  
(317)  $ 

46 
-- 
(315)

426  $
(79)
15 
362  $

--   $ 

(317) 
--  
(317)  $ 

-- 
(315)
-- 
(315)

Of the pension plans included above, the unfunded pension plans were the only plans with an 
accumulated benefit obligation in excess of plan assets. These plans’ accumulated benefit obligations 
were $82 million at Dec. 31, 2002, and $79 million at Dec. 31, 2001. These plans’ projected benefit 
obligations were $94 million at Dec. 31, 2002 and $89 million at Dec. 31, 2001. Because of the nature of 
such plans, there are no plan assets. 

NS received Section 401(h) account transfers, from pension assets, of $18 million in 2002 and $14 
million in 2001 as reimbursement for medical payments for retirees. 

Legislative changes primarily resulting from the December 2001 amendment to the Railroad Retirement 
Act (“The Act”) increased benefits payable to certain retirees covered by The Act.  Since employees’ 
pension benefits paid by NS are offset by a portion of benefits paid under The Act, the amendment 
served to reduce NS’ obligation by approximately $19 million at Dec. 31, 2001. 

During 2001, NS amended its qualified and nonqualified pension plans to enhance benefits to certain NS 
employees.  The amendments increased the pension benefit obligation by $6 million at Dec. 31, 2001.  
During 2000, NS amended its qualified pension plan to allow for the payment of qualifying disability 
benefits. 

K54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pension and Other Postretirement Benefit Costs Components 

Pension benefits 
Service cost 
Interest cost 
Cost of early retirement programs 
Expected return on plan assets 
Amortization of prior service cost 
Amortization of initial net asset 
Recognized net actuarial gain 
     Net benefit 

Other postretirement benefits 
Service cost 
Interest cost 
Cost of early retirement programs 
Expected return on plan assets 
Amortization of prior service cost 
     Net cost 

Pension Assumptions 

2002 

2001 
($ in millions) 

2000 

$

$

$

$

17 
91 
-- 
(179)
4 
-- 
(13)
(80)

13 
33 
-- 
(13)
-- 
33 

$

$

$

$

15 
94 
-- 
(202)
4 
(3)
(24)
(116)

14 
33 
-- 
(13)
-- 
34 

$ 

$ 

$ 

$ 

18  
79  
119  
(192) 
4  
(7) 
(38) 
(17) 

15  
27  
14  
(14) 
(4) 
38  

Pension and other postretirement benefit costs are determined based on actuarial valuations that reflect 
appropriate assumptions as of the measurement date, ordinarily the beginning of each year. The funded 
status of the plans is determined using appropriate assumptions as of each year end. A summary of the 
major assumptions follows: 

Funded status: 
   Discount rate 
   Future salary increases 
Pension cost: 
   Discount rate 
   Return on assets in plans 
   Future salary increases 

2002 

2001 

2000 

6.75%
4.5%

7.25%
9%
5%

7.25%
5%

7.50%
10%
5%

7.50% 
5% 

7.75% 
10% 
5% 

Health Care Cost Trend Assumptions 

For measurement purposes, increases in the per capita cost of covered health care benefits were assumed 
to be 10% for 2003 and 9% for 2004. It is assumed the rate will decrease gradually to an ultimate rate of 
5.0% for 2008 and remain at that level thereafter. 

Assumed health care cost trend rates have a significant effect on the amounts reported in the financial 
statements. To illustrate, a one-percentage-point change in the assumed health care cost trend would have 
the following effects: 

Increase (decrease) in: 
   Total service and interest cost components 
   Postretirement benefit obligation 

$
$

6 $
69 $

(5)
(57)

One percentage point 
Decrease 
Increase 

($ in millions) 

K55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other Postretirement Coverage  

Under collective bargaining agreements, NS and certain subsidiaries participate in a multi-employer 
benefit plan, which provides certain postretirement health care and life insurance benefits to eligible 
union employees. Premiums under this plan are expensed as incurred and amounted to $11 million in 
2002, $10 million in 2001 and $7 million in 2000. 

401(k) Plans 

Norfolk Southern and certain subsidiaries provide 401(k) savings plans for employees. Under the plans, 
NS matches a portion of employee contributions, subject to applicable limitations. Since 1999, NS has 
contributed newly issued shares of Common Stock for its matching contributions. NS’ expenses under 
these plans were $12 million in 2002, $11 million in 2001 and $12 million in 2000. 

Early Retirement Programs in 2000 

During 2000, NS offered two voluntary early retirement programs to its salaried employees.  The 
principal incentives offered in these programs were enhanced pension benefits, the cost for most of 
which will be paid from NS’ overfunded pension plan.  A February program was accepted by 919 of 
1,180 eligible employees, and a December program was accepted by 370 of 846 eligible employees.  The 
total cost of these programs, which is included in “Compensation and benefits,” was $133 million.  The 
resulting noncash reduction to NS’ pension plan asset is included in “Other - net” in the Consolidated 
Statement of Cash Flows. 

12. STOCK-BASED COMPENSATION 

Under the stockholder-approved Long-Term Incentive Plan (LTIP), a committee of nonemployee 
directors of the Board may grant stock options, stock appreciation rights (SARs), restricted stock and 
performance share units (PSUs), up to a maximum 88,025,000 shares of Norfolk Southern Common 
Stock (Common Stock).  Of these shares, 5,000,000 were approved by the Board for issuance to non-
officer participants; as a broadly based issuance, stockholder approval was not required. Under the 
Board-approved Thoroughbred Stock Option Plan (TSOP), the committee may grant stock options up to 
a maximum of 6,000,000 shares of Common Stock. Options may be granted for a term not to exceed 10 
years, but may not be exercised prior to the first anniversary of the date of grant. Options are exercisable 
at the fair market value of Common Stock on the date of grant. 

The LTIP also permits the payment –- on a current or a deferred basis and in cash or in stock -– of 
dividend equivalents on shares of Common Stock covered by options or PSUs in an amount 
commensurate with dividends paid on Common Stock. Tax absorption payments also are authorized in 
amounts estimated to equal the federal and state income taxes applicable to shares of Common Stock 
issued subject to a share retention agreement. 

Accounting Method 

As disclosed in Note 1, NS applies APB Opinion 25 and related interpretations in accounting for awards 
made under the plans. Accordingly, grants of PSUs, restricted stock, dividend equivalents, tax absorption 
payments and SARs result in charges to net income, while grants of stock options have no effect on net 
income.  Related compensation costs were $23 million in 2002, $20 million in 2001 and $5 million in 
2000.  NS recognized additional paid-in capital of $6 million in 2002, $1 million in 2001 and zero in 
2000 related to the tax benefit generated by stock option exercises. 

Note 1 includes a table that illustrates the effect on net income and earnings per share had NS applied the 
fair value recognition provisions of SFAS No. 123 to stock-based employee compensation.  The pro 
forma amounts include compensation costs calculated using the Black-Scholes option-pricing model, 
with average expected option lives of five years; average risk-free interest rates of 4.6% in 2002, 5.1% in 
2001 and 6.8% in 2000; average stock-price volatilities of 32% in 2002, 39% in 2001 and 33% in 2000; 

K56 

 
 
 
 
 
 
 
 
 
 
 
 
and dividend yields of zero in 2002, 2% in 2001 and 3% in 2000.  These assumptions produced per-share 
grant-date fair values of $8.26 in 2002, $5.48 in 2001, and $5.22 in 2000. 

Stock Option Activity 

Balance 12/31/99 

Granted 
Exercised 
Expired 
Balance 12/31/00 

Granted 
Exercised 
Expired 
Balance 12/31/01 

Granted 
Exercised 
Expired 
Balance 12/31/02 

Option Shares
21,116,363 

Weighted
Average
Exercise Price
27.77

$

7,705,800 
(273,813)
(427,400)
28,120,950 

6,985,000 
(1,079,902)
(612,525)
33,413,523 

7,384,000 
(2,851,538)
(287,341)
37,658,644

16.94
13.95
26.84
24.96

15.48
16.58
26.51
23.21

22.49
17.48
26.73
23.47

$

$

$

Of the total options outstanding at Dec. 31, 2002, 30 million were vested and have a weighted-average 
exercise price of $23.71. 

Stock Options Outstanding 

Exercise Price 

Range 
$15.48 to $16.94 
$20.09 to $22.49 
$24.31 to $27.69 
$29.46 to $33.25 
$15.48 to $33.25 

  Weighted Average 

$ 16.25  
  22.20 
  26.85 
  32.10 
$ 23.47  

Number Weighted Average 

Outstanding
at 12/31/02
12,317,834
9,001,960
7,708,350
8,630,500
37,658,644

Remaining 
Contractual Life 
7.6 years 
7.7 years 
4.7 years 
5.5 years 
6.5 years 

Performance Share Units 

PSUs provide for awards based on achievement of certain predetermined corporate performance goals at 
the end of a three-year cycle. PSU grants and average grant-date fair market values were 815,000 and 
$22.49 in 2002; 817,500 and $15.48 in 2001; and 937,500 and $16.94 in 2000. PSUs may be paid in the 
form of shares of Common Stock, cash or any combination thereof. Shares earned and issued may be 
subject to share retention agreements and held by NS for up to five years. 

K57 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Shares Available and Issued 

Shares of stock available for future grants and issued in connection with all features of the LTIP and 
TSOP are as follows: 

Available for future grants 12/31: 
     LTIP 
     TSOP 

Shares of Common Stock issued: 
     LTIP 
     TSOP 

2002 

2001 

2000 

23,645,146
2,568,200

30,816,365
2,535,000

2,554,584 
2,488,700 

2,917,898
--

1,146,346
--

395,626 
-- 

13.  STOCKHOLDERS’ EQUITY 

Accumulated Other Comprehensive Loss 

“Accumulated other comprehensive loss” reported in the Consolidated Statements of Changes in 
Stockholders’ Equity consisted of the following: 

Balance 
at Beginning
of Year 

Net 
Gain 
(Loss) 

Reclassification 
Adjustments 

Balance 
at End 
of Year 

($ in millions) 

December 31, 2002 
   Unrealized gains on securities 
   Cash flow hedges 
   Minimum pension liability 
      Accumulated other 
         comprehensive loss 

December 31, 2001 
   Unrealized gains on securities 
   Cash flow hedges 
   Minimum pension liability 
      Accumulated other 
         comprehensive loss 

$ 

$ 

$ 

$ 

6  $

(11)
(50)

(55) $

7  $
-- 
(13)

(6) $

-- 
35 
(34)

1 

(1)
(16)
(37)

(54)

$

$

$

$

(5)  $ 
(6) 
--  

(11)  $ 

--  $ 
5 
-- 

5  $ 

1 
18 
(84)

(65)

6 
(11)
(50)

(55)

K58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
“Other comprehensive income (loss)” reported in the Consolidated Statements of Changes in 
Stockholders’ Equity consisted of the following: 

Tax 

Pretax 
Amount 

(Expense)  Net-of-Tax 

Benefit 
($ in millions) 

Amount 

Year ended Dec. 31, 2002 
Net gain (loss) arising during the year: 
   Cash flow hedges 
   Reclassification adjustments for gains 
      included in net income 
         Subtotal 

   Reclassification adjustments for realized 
      gains on securities included in net income 

   Minimum pension liability 
      Other comprehensive income (loss) 

Year ended Dec. 31, 2001 
Net gain (loss) arising during the year: 
   Cash flow hedges 
   Reclassification adjustments for gains 
      included in net income 
         Subtotal 

   Unrealized gains (losses) on securities 
   Minimum pension liability 
      Other comprehensive income (loss) 

Year ended Dec. 31, 2000 
Net gain (loss) arising during the year: 
   Unrealized gains (losses) on securities 
      Other comprehensive income (loss) 

$

$

$

$
$

$

58  $

(23) $ 

(10)
48 

(9)

(34)

5  $

4 
(19)

4 

-- 
(15) $ 

(27) $

11  $ 

8 
(19)

(1)
(35)
(55) $

(3)
8 

-- 
(2)
6  $ 

35  

(6) 
29  

(5) 

(34) 
(10) 

(16) 

5  
(11) 

(1) 
(37) 
(49) 

7 $
7 $

(2) $ 
(2) $ 

5 
5 

In 2002 and 2001, Conrail recorded a $59 million and a $70 million loss, respectively, in other 
comprehensive income related to an increase in its minimum pension liability.  NS’ “Other 
comprehensive loss” includes $34 million for 2002 and $41 million for 2001, arising from the Conrail 
adjustments. 

Undistributed Earnings of Equity Investees 

“Retained income” includes undistributed earnings of equity investees, principally attributable to NS’ 
equity in the earnings of Conrail, of $375 million at Dec. 31, 2002; $355 million at Dec. 31, 2001; and 
$351 million at Dec. 31, 2000. 

K59 

 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
14.  EARNINGS PER SHARE 

The following table sets forth the calculation of basic and diluted earnings per share: 

2002 

2001 

2000 

($ in millions except per share, shares in millions) 

Income available to common stockholders for   
  basic and diluted computations 

Basic earnings per share: 
   Weighted-average shares outstanding 
            Basic earnings per share 

Diluted earnings per share: 
   Weighted-average shares outstanding per above 
   Dilutive effect of outstanding options, PSUs and 
     SARs (as determined by the application of the 
     treasury stock method) 
   Adjusted weighted-average shares outstanding 
            Diluted earnings per share 

$

$

$

460 $

375  $ 

172

388
1.18 $

385 
0.97  $ 

388

385 

2
390
1.18 $

1 
386 
0.97  $ 

383
0.45

383

--
383
0.45

These calculations exclude options for which the exercise price exceeded the average market price of 
Common Stock as follows:  24 million in 2002, 21 million in 2001 and 26 million in 2000. 

There are no adjustments to “Net income” or “Income from continuing operations” for the diluted 
earnings per share computations. 

15.  FAIR VALUES OF FINANCIAL INSTRUMENTS 

The fair values of “Cash and cash equivalents,” “Short-term investments,” “Accounts receivable” and 
“Accounts payable” approximate carrying values because of the short maturity of these financial 
instruments. The fair value of corporate-owned life insurance approximates carrying value. The carrying 
amounts and estimated fair values for the remaining financial instruments, excluding derivatives (see 
Note 16) and investments accounted for under the equity method in accordance with APB Opinion No. 
18, consisted of the following at Dec. 31: 

Investments 
Notes receivable 
Long-term debt 

2002 

2001 

Carrying 
Amount 

Fair 
Value 

Carrying 
Amount 

Fair 
Value 

$

30  $
93 
(7,364)

($ in millions) 
39  $
104 
(8,412)

44   $ 
93  
(7,632) 

51 
98 
(8,067)

Quoted market prices were used to determine the fair value of marketable securities; underlying net 
assets were used to estimate the fair value of other investments. The fair values of notes receivable are 
based on future discounted cash flows.  The fair values of debt were estimated based on quoted market 
prices or discounted cash flows using current interest rates for debt with similar terms, company rating 
and remaining maturity. 

K60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Carrying amounts of marketable securities reflect unrealized holding gains of $1 million on Dec. 31, 
2002, and $10 million on Dec. 31, 2001. Sales of “available-for-sale” securities were immaterial for the 
years ended Dec. 31, 2002, 2001 and 2000. 

16.  DERIVATIVE FINANCIAL INSTRUMENTS 

On Jan. 1, 2001, NS adopted Statement of Financial Accounting Standards No. 133, “Accounting for 
Derivative Instruments and Hedging Activities” (SFAS 133), as amended by Statement of Financial 
Accounting Standards No. 138, “Accounting for Certain Derivative Instruments and Certain Hedging 
Activities” (SFAS 138).  The Statements establish accounting and reporting standards for derivative 
instruments and hedging activities, requiring that all derivatives be recognized in the financial statements 
as either assets or liabilities and that they be measured at fair value. Changes in fair value are recorded as 
adjustments to the assets or liabilities being hedged in “Other comprehensive income,” or in current 
earnings, depending on whether the derivative is designated and qualifies for hedge accounting, the type 
of hedge transaction represented and the effectiveness of the hedge. 

NS uses derivative financial instruments to reduce the risk of volatility in its diesel fuel costs and to 
manage its overall exposure to fluctuations in interest rates.  NS does not engage in the trading of 
derivatives. Management has determined that its derivative financial instruments qualify as either fair-
value or cash-flow hedges, having values that highly correlate with the underlying hedged exposures, 
and has designated such instruments as hedging transactions.  Credit risk related to the derivative 
financial instruments is considered to be minimal and is managed by requiring high credit standards for 
counterparties and periodic settlements. 

Diesel Fuel Hedging 

In the second quarter of 2001, NS began a program to hedge a portion of its diesel fuel consumption. The 
intent of the program is to assist in the management of NS’ aggregate risk exposure to fuel price 
fluctuations, which can significantly affect NS’ operating margins and profitability. In order to minimize 
this risk, NS instituted a continuous hedging strategy for a portion of its estimated future fuel needs by 
entering into a series of swaps in order to lock in the purchase prices of some of its diesel fuel. 
Management has designated these derivative instruments as cash-flow hedges of the exposure to 
variability in expected future cash flows attributable to fluctuations in diesel fuel prices. 

Following is a summary of NS’ diesel fuel swaps: 

Number of swaps entered into during the year 
Approximate number of gallons hedged (millions) 
Approximate average price per gallon of Nymex 
   No. 2 heating oil 

2002
288
393

2001 
222 
370 

$0.66

$0.68 

Percent of estimated future diesel fuel 
   consumption covered as of Dec. 31, 2002 

2003

62%

2004

22%

2005 

-- 

Hedges are placed each month by competitive bid among selected counterparties. The goal of this 
hedging strategy is to average fuel costs over an extended period of time while minimizing the 
incremental cost of hedging.  The program provides that NS will not enter into any fuel hedges with a 
duration of more than 36 months, and that no more than 80% of NS’ average monthly fuel consumption 
will be hedged for each month within any 36-month period. Diesel fuel costs represented 7%, 8% and 
9% of NS’ operating expenses for the years ended Dec. 31, 2002, 2001 and 2000, respectively.  

K61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In 2001, NS also purchased eight monthly call options at a strike price of 84 cents per gallon of Nymex 
No. 2 heating oil. The cost of the monthly options, which expired serially through Dec. 31, 2001, was 
amortized as a component of diesel fuel expense. Because the price of diesel fuel did not reach the strike 
price at any time during the period the options were outstanding, NS did not record any benefit related to 
these transactions. 

NS’ fuel hedging activity resulted in a net decrease in 2002 diesel fuel expense of $10 million and a net 
increase in 2001 diesel fuel expense of $8 million. Ineffectiveness related to the use of diesel fuel hedges 
in 2002 and 2001 was less than $1 million for each year. 

Interest Rate Hedging 

NS manages its overall exposure to fluctuations in interest rates by issuing both fixed and floating-rate 
debt instruments, and by entering into interest rate hedging transactions. NS had $220 million, or 3.2%, 
and $251 million, or 3.5%, of its fixed rate debt portfolio hedged at Dec. 31, 2002, and Dec. 31, 2001, 
respectively, using interest rate swaps that qualify for and are designated as fair-value hedge transactions. 
These swaps have been effective in hedging the changes in fair value of the related debt arising from 
changes in interest rates and, accordingly, there has been no impact on earnings resulting from 
ineffectiveness associated with these derivative transactions. 

Fair Values 

The fair values of NS’ diesel fuel derivative instruments at Dec. 31, 2002 and 2001, were determined 
based upon current fair market values as quoted by third party dealers. Fair values of interest rate swaps 
were determined based upon the present value of expected future cash flows discounted at the 
appropriate implied spot rate from the spot rate yield curve. Fair value adjustments are noncash 
transactions and, accordingly, are excluded from the Consolidated Statement of Cash Flows.  
“Accumulated other comprehensive loss,” a component of “Stockholders’ equity,” included $29 million 
(pretax) at Dec. 31, 2002, relating to an increase, and $15 million (pretax) at Dec. 31, 2001, relating to a 
decrease in the fair value of derivative fuel hedging transactions that will terminate within 12 months. 

The asset and liability positions of NS’ outstanding derivative financial instruments were as follows: 

Interest rate hedges: 
   Gross fair market asset position 
   Gross fair market (liability) position 
Fuel hedges: 
   Gross fair market asset position 
   Gross fair market (liability) position 
      Total net asset (liability) position 

December 31, 

2002 

2001 

($ in millions) 

$

$

24 $
--

29
--
53 $

12  
--  

--  
(19) 
(7) 

17.  DISCONTINUED OPERATIONS - MOTOR CARRIER 

On March 28, 1998, NS sold all the common stock of North American Van Lines, Inc. (NAVL), its 
motor carrier subsidiary. Results in 2001 include an additional after-tax gain of $13 million, or 3 cents 
per share, that resulted from the expiration of certain indemnities contained in the sales agreement. 

K62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
18.  COMMITMENTS AND CONTINGENCIES 

Lawsuits 

Norfolk Southern and certain subsidiaries are defendants in numerous lawsuits and other claims relating 
principally to railroad operations. When management concludes that it is probable that a liability has 
been incurred and the amount of the liability can be reasonably estimated, it is accrued through a charge 
to expenses.  While the ultimate amount of liability incurred in any of these lawsuits and claims is 
dependent on future developments, in management’s opinion the recorded liability is adequate to cover 
the future payment of such liability.  However, the final outcome of any of these lawsuits and claims 
cannot be predicted with certainty, and unfavorable or unexpected outcomes could result in additional 
accruals that could be significant to results of operations in a particular year or quarter.  Any adjustments 
to the recorded liability will be reflected in expenses in the periods in which such adjustments are 
known. 

Presently, there are two matters, one involving labor arbitration and other claims for “New York Dock” 
and other income protection benefits and the other involving contractual obligations of a fiber optic 
codeveloper, Williams Communications, LLC (“Williams Communications”), where the aggregated 
range of loss could be from zero to $75 million.  Management believes that NS will prevail in both these 
matters.  On January 29, 2003, the United States District Court for the Northern District of Georgia 
entered an order requiring Williams Communications to pay T-Cubed approximately $36 million, plus 
prejudgment interest at a rate of 9% per annum, in connection with its contractual obligations to T-
Cubed.  Williams Communications may elect to appeal.  The ability to collect and retain the $36 million 
receivable due from Williams Communications may be limited because of its financial condition.  The 
shortfall, if any, cannot now be determined.  Its parent, Williams Communications Group, Inc., filed in 
April 2002 a voluntary petition for reorganization under Chapter 11 of the U.S. Bankruptcy Code, and 
emerged from bankruptcy in October 2002.  Williams Communications was not included in the 
bankruptcy petition.  Unfavorable outcomes in either of these matters could result in accruals that could 
be significant to results of operations in a particular year or quarter. 

Casualty Claims 

NS is generally self-insured for casualty claims. Claims in excess of self-insurance levels are insured up 
to excess coverage limits. The casualty claims liability is determined actuarially, based upon claims filed 
and an estimate of claims incurred but not yet reported. While the ultimate amount of claims incurred is 
dependent on future developments, in management’s opinion, the recorded liability is adequate to cover 
the future payments of claims. However, it is possible that the recorded liability may not be adequate to 
cover the future payment of claims. Adjustments to the recorded liability will be reflected in operating 
expenses in the periods in which such adjustments are known. 

Environmental Matters 

NS is subject to various jurisdictions’ environmental laws and regulations. It is NS’ policy to record a 
liability where such liability or loss is probable and its amount can be estimated reasonably. Claims, if 
any, against third parties for recovery of cleanup costs incurred by NS are reflected as receivables in the 
balance sheet and are not netted against the associated NS liability. Environmental engineers regularly 
participate in ongoing evaluations of all identified sites and in determining any necessary adjustments to 
initial liability estimates. NS also has established an Environmental Policy Council, composed of senior 
managers, to oversee and interpret its environmental policy. 

NS’ balance sheets included liabilities for environmental exposures in the amount of $29 million at 
Dec. 31, 2002, and $33 million at Dec. 31, 2001 (of which $8 million was accounted for as a current 
liability in each year). At Dec. 31, 2002, the liability represented NS’ estimate of the probable cleanup 
and remediation costs based on available information at 114 identified locations. On that date, 10 sites 
accounted for $16 million of the liability, and no individual site was considered to be material. NS  

K63 

 
 
 
 
 
 
 
 
anticipates that much of this liability will be paid out over five years; however, some costs will be paid 
out over a longer period. 

At some of the 114 locations, certain NS subsidiaries, usually in conjunction with a number of other 
parties, have been identified as potentially responsible parties by the Environmental Protection Agency 
(EPA) or similar state authorities under the Comprehensive Environmental Response, Compensation and 
Liability Act of 1980, or comparable state statutes, which often impose joint and several liability for 
cleanup costs. 

With respect to known environmental sites (whether identified by NS or by the EPA or comparable state 
authorities), estimates of NS’ ultimate potential financial exposure for a given site or in the aggregate for 
all such sites are necessarily imprecise because of the widely varying costs of currently available cleanup 
techniques, the likely development of new cleanup technologies, the difficulty of determining in advance 
the nature and full extent of contamination and each potential participant’s share of any estimated loss 
(and that participant’s ability to bear it), and evolving statutory and regulatory standards governing 
liability. 

The risk of incurring environmental liability – for acts and omissions, past, present and future – is 
inherent in the railroad business.  Some of the commodities in NS’ traffic mix, particularly those 
classified as hazardous materials, can pose special risks that NS and its subsidiaries work diligently to 
minimize.  In addition, several NS subsidiaries own, or have owned, land used as operating property, or 
which is leased or may have been leased and operated by others, or held for sale.  Because environmental 
problems may exist on these properties that are latent or undisclosed, there can be no assurance that NS 
will not incur environmentally related liabilities or costs with respect to one or more of them, the amount 
and materiality of which cannot be estimated reliably at this time.  Moreover, lawsuits and claims 
involving these and other now-unidentified environmental sites and matters are likely to arise from time 
to time.  The resulting liabilities could have a significant effect on financial condition, results of 
operations or liquidity in a particular year or quarter. 

However, based on its assessment of the facts and circumstances now known, management believes that 
it has recorded the probable costs for dealing with those environmental matters of which the Corporation 
is aware.  Further, management believes that it is unlikely that any identified matters, either individually 
or in the aggregate, will have a material adverse effect on NS’ financial position, results of operations or 
liquidity. 

Purchase Commitments 

NSR had outstanding purchase commitments of approximately $164 million in connection with its 2003 
capital program.  In addition, Norfolk Southern has committed to purchase telecommunications services 
totaling $38 million through 2006. 

Change-In-Control Arrangements 

Norfolk Southern has compensation agreements with officers and certain key employees that become 
operative only upon a change in control of the Corporation, as defined in those agreements. The 
agreements provide generally for payments based on compensation at the time of a covered individual’s 
involuntary or other specified termination and for certain other benefits. 

Guarantees 

In a number of instances, NS and its subsidiaries have agreed to indemnify lenders for additional costs 
they may bear as a result of certain changes in laws or regulations applicable to their loans.  Such 
changes may include impositions or modifications with respect to taxes, duties, reserves, liquidity, 
capital adequacy, special deposits, and similar requirements relating to extensions of credit by, deposits 
with, or the assets or liabilities of such lenders.  Similar provisions exist in NS’ accounts receivable  

K64 

 
 
 
 
 
 
 
 
 
 
sales program.  The nature and timing of changes in laws or regulations applicable to NS’ financings are 
inherently unpredictable, and therefore NS’ exposure in connection with the foregoing indemnifications 
cannot be quantified.  No liability has been recorded related to these indemnifications.  In the case of one 
type of equipment financing, NSR’s Japanese leveraged leases, NSR may terminate the leases and 
ancillary agreements if such a change-in-law indemnity is triggered.  Such a termination would require 
NSR to make early termination payments that would not be expected to have a material adverse effect on 
NS’ financial condition, results of operations or liquidity. 

NS has indemnified parties in a number of transactions for U.S. income tax withholding imposed as a 
result of changes in U.S. tax law.  In all cases, NS has the right to unwind the related transaction if the 
withholding cannot be avoided in the future.  Because these indemnities would be triggered and are 
dependent upon a change in the tax law, the maximum exposure is not quantifiable.  Management does 
not believe that it is likely that it will be required to make any payments under these indemnities. 

Norfolk Southern has indemnified the purchaser of North American Van Lines, Inc. (see Note 17) for tax 
liabilities related to tax years ended on or before the date of sale.  The maximum exposure is not 
quantifiable; however, NS has recorded a reserve for its expected liability under this indemnification.  It 
is unlikely that any additional payments would have a material adverse effect on NS’ financial position, 
results of operations or liquidity. 

NS has outstanding warranty liabilities primarily related to work performed at its locomotive facilities.  
NS has recorded a reserve of less than $2 million as of Dec. 31, 2002 and 2001 for these warranties. 

As of Dec. 31, 2002, certain Norfolk Southern subsidiaries are contingently liable as guarantors with 
respect to $8 million of indebtedness of an entity in which it has an ownership interest, the Terminal 
Railroad Association of St. Louis, due in 2019.  Six other railroads are also jointly and severally liable as 
guarantors for this indebtedness.  No liability has been recorded related to this guaranty. 

NS is liable for any shortfall in the then fair market value of certain leased locomotives and a specified 
residual value for the locomotives if the leases are not renewed, as discussed in Note 9. 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
QUARTERLY FINANCIAL DATA 
(Unaudited) 

2002 

Railway operating revenues 
Income from railway operations 
Net income 
Earnings per share - 
     basic and diluted 

2001 

Railway operating revenues 
Income from railway operations 
Net income 
Earnings per share - 
     basic and diluted 

Three Months Ended 

March 31 

June 30 

Sept. 30 

Dec. 31 

(In millions of dollars, except per share amounts) 

$ 

$ 

$ 

$ 

1,498 
237 
86 

$ 

1,593 
322 
119 

$ 

1,598 
311 
126 

1,581 
288 
129 

0.22 

$ 

0.31 

$ 

0.32 

$ 

0.33 

$ 

1,540  
205  
74* 

$ 

1,592 
282 
107 

$ 

1,508 
245 
79 

1,530 
275 
115 

$ 

0.19* 

$ 

0.28 

$ 

0.20 

$ 

0.30 

* Includes a $13 million, or 3 cents per share, after-tax gain related to the 1998 sale of NS’ motor carrier 
subsidiary (see Note 17). 

K65 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure. 

None. 

PART III 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES (NS) 

Item 10.  Directors and Executive Officers of the Registrant. 

In accordance with General Instruction G(3), information called for by Part III is incorporated 
herein by reference from the information appearing under the caption “Election of Directors,” 
including the subcaptions “Nominees for terms expiring in 2006,” “Continuing Directors – those 
whose terms expire in 2004” and “Continuing Directors – those whose terms expire in 2005” in 
Norfolk Southern’s definitive Proxy Statement, for the Norfolk Southern Annual Meeting of 
Stockholders to be held on May 8, 2003, which definitive Proxy Statement will be filed 
electronically with the Commission pursuant to Regulation 14A.  The information regarding 
executive officers called for by Item 401 of Regulation S-K is included in Part I hereof beginning 
under “Executive Officers of the Registrant.”     

Item 11.  Executive Compensation. 

In accordance with General Instruction G(3), information called for by Part III is incorporated 
herein by reference from the information appearing under the subcaption “Compensation” under the 
caption “Board of Directors” for directors and under the caption “Executive Compensation” for 
executives, including the information appearing in the “Summary Compensation Table” and under 
the subcaptions “Long-Term Incentive Plan” (including the three tables therein), “Pension Plans” 
(including the table therein), and “Change in Control Arrangements” in Norfolk Southern’s 
definitive Proxy Statement, for the Norfolk Southern Annual Meeting of Stockholders to be held on 
May 8, 2003, which definitive Proxy Statement will be filed electronically with the Commission 
pursuant to Regulation 14A.   

Item 12.  Security Ownership of Certain Beneficial Owners and Management. 

In accordance with General Instruction G(3), information called for by Part III is incorporated 
herein by reference from the information appearing under the caption “Beneficial Ownership of 
Stock” in Norfolk Southern’s definitive Proxy Statement, for the Norfolk Southern Annual Meeting 
of Stockholders to be held on May 8, 2003, which definitive Proxy Statement will be filed 
electronically with the Commission pursuant to Regulation 14A. 

K66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Equity Compensation Plan Information 

Number of securities
to be issued upon
exercise of
outstanding options,
warrants and rights
(a)

Weighted-average
exercise price
of outstanding
options, warrants
and rights
(b)

Number of securities
remaining available
for future issuance
under equity
compensation plans
(excluding
securities reflected
in column (a))
(c)

31,786,844   

$23.57 (4)     

23,645,146 (6)

8,431,800 (3)

$23.12 (3) (5)

3,113,200 (7)

Plan 
category 

Equity compensation 
plans approved by 
security holders (1) 

Equity compensation 
plans not approved by 
security holders (2) 

   Total 

40,218,644   

$23.47       

26,758,346    

(1)     The Long-Term Incentive Plan, excluding five million shares for broad-based issuance to non-officers. 
(2)     The Long-Term Incentive Plan’s five million shares for broad-based issuance to non-officers, the Thoroughbred  
          Stock Option Plan, the Directors’ Restricted Stock Plan and the Safety Incentive Plan. 
(3)     Includes options and performance share units granted under the Long-Term Incentive Plan on five million shares for 
          non-officers and options granted under the Thoroughbred Stock Option Plan. 
(4)     Calculated without regard to 2,315,000 outstanding performance share units. 
(5)     Calculated without regard to 245,000 outstanding performance share units. 
(6)     Of the shares remaining available for grant under plans approved by stockholders, 5,185,000 are available for grant 
          as restricted shares or performance shares under the Long-Term Incentive Plan. 
(7)     Of the shares remaining available for grant under plans not approved by stockholders, 45,000 are available for grant 
          as restricted stock under the Directors’ Restricted Stock Plan and 500,000 are available for grant as stock under 
          the Safety Incentive Plan. 

Norfolk Southern Corporation Long-Term Incentive Plan (“LTIP”) 

Established on June 28, 1983, and approved by the stockholders at their Annual Meetings on May 10, 
1984, on May 11, 1995, and most recently on May 10, 2001, LTIP was adopted to promote the success 
of Norfolk Southern by providing an opportunity for officers and other key employees to acquire a 
proprietary interest in the Corporation.  On January 23, 2001, the Board of Directors approved the 
issuance of an additional 5,000,000 shares of authorized but unissued Common Stock under LTIP to 
participants who are not officers of Norfolk Southern.  The issuance of these shares was broadly-based, 
and stockholder approval of these shares was not required.  Accordingly, this portion of LTIP is included 
in the number of securities available for future issuance for plans not approved by stockholders.  The 
Board also adopted an amended plan effective January 23, 2001, subject to stockholder approval, which 
included the reservation for issuance of an additional 30,000,000 shares  
of authorized but unissued Norfolk Southern Common Stock, with no more than 6 million of such 
additional shares to be awarded as restricted shares or performance shares (including performance  
share units earned as performance shares).  This amended plan was approved by stockholders on  
May 10, 2001, resulting in an aggregate of 74,878,604 shares of Common Stock authorized for  
issuance under LTIP. 

Non-employee directors, officers and other key employees residing in the United States or Canada are 
eligible for selection to receive LTIP awards.  Under LTIP, the Performance-Based Compensation 
Committee (Committee) may grant incentive stock options, nonqualified stock options, stock  

K67 

 
 
 
 
 
 
 
 
 
 
 
 
 
     
 
appreciation rights, restricted shares and performance share units (in addition, dividend equivalents may 
be awarded for options and performance share units).  The Committee may establish such terms and 
conditions for the awards as provided in the plan.   

For options, the option price per share will not be less than 100% of the fair market value of Norfolk 
Southern’s Common Stock on the effective date the option is granted.  All options are subject to a 
vesting period of at least one year, and the term of the option will not exceed ten years.  LTIP 
specifically prohibits option repricing without stockholder approval, except for capital adjustments.    

Performance share units are performance-based awards which are earned upon achievement of goals the 
Committee establishes at the time of the grant for three equally weighted performance criteria approved 
by the stockholders -- return on average invested capital, operating ratio, and total return to NS 
stockholders as compared with the total return on all stocks comprising the S&P 500 Composite Stock 
Price Index -- and the units may be payable as shares of Norfolk Southern Common Stock or in cash.   

Norfolk Southern Corporation Thoroughbred Stock Option Plan 

The Board adopted the Norfolk Southern Corporation Thoroughbred Stock Option Plan (“TSOP”) on 
January 26, 1999, to promote the success of Norfolk Southern by providing an opportunity for 
nonagreement employees to acquire a proprietary interest in Norfolk Southern and thereby to provide an 
additional incentive to nonagreement employees to devote their maximum efforts and skills to the 
advancement, betterment, and prosperity of Norfolk Southern and its stockholders.  The plan has not 
been approved by stockholders.  Six million shares of authorized but unissued Common Stock were 
reserved for issuance under TSOP.   

Active full-time nonagreement employees residing in the United States or Canada are eligible for 
selection to receive TSOP awards.  Under TSOP, the Compensation and Nominating Committee of the 
Board of Directors may grant nonqualified stock options and may establish such terms and conditions as 
provided in the plan.   

The option price per share will not be less than 100% of the fair market value of Norfolk Southern’s 
Common Stock on the effective date the option is granted.  All options are subject to a vesting period of 
at least one year, and the term of the option will not exceed ten years.  TSOP specifically prohibits option 
repricing without stockholder approval, except for capital adjustments.     

Norfolk Southern Corporation Directors’ Restricted Stock Plan 

The Norfolk Southern Corporation Directors’ Restricted Stock Plan (“Plan”) was adopted on January 1, 
1994, and is designed to increase ownership of Norfolk Southern’s Common Stock by its non-employee 
directors so as to further align their ownership interest in Norfolk Southern with that of stockholders.  
The Plan has not been approved by stockholders.  Currently, a maximum of 66,000 shares of Corporation 
Common Stock may be granted under the Plan.  To make the grants to eligible directors, Norfolk 
Southern purchases, through one or more subsidiary companies, the number of shares required in open-
market transactions at prevailing market prices, or makes such grants from Common Stock already 
owned by one or more of Norfolk Southern’s subsidiary companies.    

Only non-employee directors, who are not and never have been employees of Norfolk Southern, are 
eligible to participate in the Plan.  Upon becoming a director, each eligible director receives a one-time 
grant of 3,000 restricted shares of Norfolk Southern Common Stock.  No individual member of the 
Board exercises discretion concerning the eligibility of any director or the number of shares granted.    

The restriction period begins on the date of the grant and ends on the earlier of six months after the 
eligible director ceases to be a director by reason of disability, retirement or death.  Directors will forfeit 
the right to receive the restricted shares if they cease to serve as a director of Norfolk Southern for 
reasons other than their disability, retirement or death.   

K68 

 
 
 
 
 
 
 
 
 
 
 
Norfolk Southern Corporation Safety Incentive Plan 

The Norfolk Southern Corporation Safety Incentive Plan (“SIP”) is designed to provide an additional 
incentive for eligible agreement employees to work safely.  Under the plan, eligible employees who 
work without injury during the year receive a safety award payable in shares of Norfolk Southern 
Common Stock.  A SIP award is between five and eight shares of stock.       

SIP is broadly-based and has not been approved by stockholders.  Shares of Common Stock issued under 
its terms are not registered under the Securities Act of 1933, pursuant to a no-action letter issued by the 
Securities and Exchange Commission on November 20, 1992.  Accordingly, SIP does not define a 
specific amount of authorized shares for issuance under the plan.  The Board has approved using up to 
500,000 authorized but unissued shares for awards under the plan, and the number of shares remaining 
under this authorization are included in the number of securities available for future issuance for plans 
not approved by shareholders. 

Item 13.  Certain Relationships and Related Transactions. 

In accordance with General Instruction G(3), information called for by Part III is incorporated herein by 
reference from the information appearing under the caption “Certain Relationships and Related 
Transactions” in Norfolk Southern’s definitive Proxy Statement, for the Norfolk Southern Annual 
Meeting of Stockholders to be held on May 8, 2003, which definitive Proxy Statement will be filed 
electronically with the Commission pursuant to Regulation 14A. 

Item 14.  Controls and Procedures. 

(a) Evaluation of Disclosure Controls and Procedures.  

NS’ Chief Executive Officer and Chief Financial Officer have evaluated the effectiveness of NS’ 
disclosure controls and procedures (as such term is defined in Rules 13a-14(c) and 15d-14(c) under the 
Securities Exchange Act of 1934, as amended (the “Exchange Act”)) as of a date within 90 days prior to 
the filing date of this annual report (the “Evaluation Date”).  Based on such evaluation, such officers 
have concluded that, as of the Evaluation Date, NS’ disclosure controls and procedures are effective in 
alerting them on a timely basis to material information relating to NS (including its consolidated 
subsidiaries) required to be included in NS’ periodic filings under the Exchange Act. 

(b) Changes in Internal Controls. 

Since the Evaluation Date, there have not been any significant changes in NS’ internal controls or in 
other factors that could significantly affect such controls. 

K69 

 
 
 
 
 
 
 
 
 
NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES (NS) 

Item 15.  Exhibits, Financial Statement Schedule and Reports on Form 8-K. 

PART IV 

(A) 

The following documents are filed as part of this report: 

1. 

Index to Consolidated Financial Statements 

Independent Auditors’ Report  
Consolidated Statements of Income, Years ended Dec. 31, 2002, 2001 and 2000 
Consolidated Balance Sheets As of Dec. 31, 2002 and 2001 
Consolidated Statements of Cash Flows, Years ended Dec. 31, 2002, 2001  
   and 2000 
Consolidated Statements of Changes in Stockholders’ Equity, Years ended  
   Dec. 31, 2002, 2001 and 2000 
Notes to Consolidated Financial Statements 

2. 

Financial Statement Schedule: 

The following consolidated financial statement schedule should be read in 
connection with the consolidated financial statements: 

Index to Consolidated Financial Statement Schedule 

Schedule II - Valuation and Qualifying Accounts 

Schedules other than the one listed above are omitted either because they are not 
required or are inapplicable, or because the information is included in the 
consolidated financial statements or related notes. 

Page

K38
K39
K40

K41

K42
K43

Page

K80

3. 

Exhibits 

Exhibit 
Number 

3 

3(i) 

3(ii) 

Articles of Incorporation and Bylaws - 

Description 

The Restated Articles of Incorporation of Norfolk Southern Corporation are incorporated 
by reference to Exhibit 3(i) to Norfolk Southern Corporation’s 10-K filed on March 5, 
2001. 

The Bylaws of Norfolk Southern Corporation, as amended December 1, 2002, are filed 
herewith. 

K70 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4 

Instruments Defining the Rights of Security Holders, Including Indentures: 

(a) 

(b) 

(c) 

Indenture, dated as of January 15, 1991, from Norfolk Southern Corporation to First Trust 
of New York, National Association, as Trustee, related to the issuance of notes in the 
principal amount of $750 million, incorporated by reference to Exhibit 4.1 to Norfolk 
Southern Corporation’s Registration Statement on Form S-3 (No. 33-38595). 

First Supplemental Indenture, dated May 19, 1997, between Norfolk Southern Corporation 
and First Trust of New York, National Association, as Trustee, related to the issuance of 
notes in the principal amount of $4.3 billion, is incorporated herein by reference to Exhibit 
1.1(d) to Norfolk Southern Corporation’s Form 8-K filed on May 21, 1997. 

Second Supplemental Indenture, dated April 26, 1999, between Norfolk Southern 
Corporation and U.S. Bank Trust National Association, as Trustee, related to the issuance 
of notes in the principal amount of $400 million, is incorporated herein by reference to 
Exhibit 1.1(c) to Norfolk Southern Corporation’s Form 8-K filed on April 30, 1999. 

(d)  Third Supplemental Indenture, dated May 23, 2000, between Norfolk Southern 

Corporation and U.S. Bank Trust National Association, as Trustee, related to the issuance 
of notes in the principal amount of $600 million, is incorporated herein by reference to 
Exhibit 4.1 to Norfolk Southern Corporation’s Form 8-K filed on May 25, 2000. 

(e) 

(f) 

Fourth Supplemental Indenture, dated as of February 6, 2001, between Norfolk Southern 
Corporation and U.S. Bank Trust National Association, as Trustee, related to the issuance 
of notes in the principal amount of $1 billion, is incorporated herein by reference to 
Exhibit 4.1 to Norfolk Southern Corporation’s Form 8-K filed on February 7, 2001. 

Fifth Supplemental Indenture, dated as of July 5, 2001, between Norfolk Southern 
Corporation and U.S. Bank Trust National Association, as Trustee, related to the issuance 
of notes in the principal amount of $250 million, is incorporated herein by reference to 
Exhibit 4.1 to Norfolk Southern Corporation’s Form 8-K filed on July 5, 2001. 

(g)  Rights Agreement, dated as of September 26, 2000, between Norfolk Southern 

Corporation and The Bank of New York, with exhibits thereto, is incorporated herein  
by reference to Exhibit 4 to Norfolk Southern Corporation’s Form 8-K filed on  
September 26, 2000. 

(h) 

(i) 

Sixth Supplemental Indenture, dated as of April 30, 2002, between Norfolk Southern 
Corporation and U.S. Bank Trust National Association, as Trustee, relating to the issuance 
of notes in the principal amount of $200 million, is incorporated herein by reference to 
Exhibit 4.1 to Norfolk Southern Corporation’s Form 8-K filed on May 1, 2002. 

Seventh Supplemental Indenture, dated as of April 30, 2002, between Norfolk Southern 
Corporation and U.S. Bank Trust National Association, as Trustee, relating to the issuance 
of notes in the principal amount of $100 million, is incorporated herein by reference to 
Exhibit 4.1 to Norfolk Southern Corporation’s Form 8-K filed on May 1, 2002. 

(j)  Amendment to Rights Agreement, dated as of November 26, 2002, between Norfolk 

Southern Corporation and The Bank of New York, with exhibits thereto, is incorporated by 
reference to Exhibit 4 to Norfolk Southern Corporation’s Form 8-K filed on November 26, 
2002. 

K71 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In accordance with Item 601(b)(4)(iii) of Regulation S-K, copies of other instruments of 
Norfolk Southern Corporation and its subsidiaries with respect to the rights of holders of 
long-term debt are not filed herewith, or incorporated by reference, but will be furnished to 
the Commission upon request. 

10 

Material Contracts - 

(a)  The Transaction Agreement, dated as of June 10, 1997, by and among CSX, CSX 

Transportation, Inc., Registrant, Norfolk Southern Railway Company, Conrail Inc., 
Consolidated Rail Corporation and CRR Holdings LLC, with certain schedules thereto, 
previously filed, is refiled herewith pursuant to Item 10(d) of Regulation S-K. 

(b)  Amendment No. 1, dated as of August 22, 1998, to the Transaction Agreement, dated as of 
June 10, 1997, by and among CSX Corporation, CSX Transportation, Inc., Norfolk 
Southern Corporation, Norfolk Southern Railway Company, Conrail Inc., Consolidated 
Rail Corporation and CRR Holdings LLC is incorporated herein by reference from Exhibit 
10.1 to Norfolk Southern Corporation’s Form 10-Q filed on August 11, 1999. 

(c)  Amendment No. 2, dated as of June 1, 1999, to the Transaction Agreement, dated June 10, 
1997, by and among CSX Corporation, CSX Transportation, Inc., Norfolk Southern 
Corporation, Norfolk Southern Railway Company, Conrail Inc., Consolidated Rail 
Corporation and CRR Holdings LLC is incorporated herein by reference from Exhibit 10.2 
to Norfolk Southern Corporation’s Form 10-Q filed on August 11, 1999. 

(d)  Operating Agreement, dated as of June 1, 1999, by and between Pennsylvania Lines LLC 
and Norfolk Southern Railway Company is incorporated herein by reference from Exhibit 
10.3 to Norfolk Southern Corporation’s Form 10-Q filed on August 11, 1999. 

(e)  Amendment No. 1, dated as of September 29, 2001, to Operating Agreement, dated as of 

June 1, 1999, by and between Pennsylvania Lines LLC and Norfolk Southern Railway 
Company, is incorporated herein by reference from Exhibit 10(e) to Norfolk Southern 
Corporation’s Form 10-K filed on February 21, 2002. 

(f) 

(g) 

(h) 

Shared Assets Area Operating Agreement for North Jersey, dated as of June 1, 1999, by 
and among Consolidated Rail Corporation, CSX Transportation, Inc. and Norfolk Southern 
Railway Company, with exhibit thereto, is incorporated herein by reference from Exhibit 
10.4 to Norfolk Southern Corporation’s Form 10-Q filed on August 11, 1999. 

Shared Assets Area Operating Agreement for South Jersey/ Philadelphia, dated as of June 
1, 1999, by and among Consolidated Rail Corporation, CSX Transportation, Inc. and 
Norfolk Southern Railway Company, with exhibit thereto, is incorporated herein by 
reference from Exhibit 10.5 to Norfolk Southern Corporation’s Form 10-Q filed on August 
11, 1999. 

Shared Assets Area Operating Agreement for Detroit, dated as of June 1, 1999, by and 
among Consolidated Rail Corporation, CSX Transportation, Inc. and Norfolk Southern 
Railway Company, with exhibit thereto, is incorporated herein by reference from Exhibit 
10.6 to Norfolk Southern Corporation’s Form 10-Q filed on August 11, 1999. 

(i)  Amendment No. 1, dated as of June 1, 2000, to the Shared Assets Areas Operating 

Agreement for North Jersey, South Jersey/Philadelphia and Detroit, dated as of June 1, 
1999, by and among Consolidated Rail Corporation, CSX Transportation, Inc. and Norfolk 
Southern Railway Company, with exhibit thereto, is incorporated herein by reference to 
Exhibit 10(h) to Norfolk Southern Corporation’s 10-K filed on March 5, 2001. 

K72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(j)  Amendment No. 2, dated as January 1, 2001, to the Shared Assets Area Operating 

Agreements for North Jersey, South Jersey/Philadelphia and Detroit, dated as of June 1, 
1999, by and among Consolidated Rail Corporation, CSX Transportation, Inc. and 
Norfolk Southern Railway Company, with exhibit thereto, is incorporated herein by 
reference to Exhibit 10(j) to Norfolk Southern Corporation’s Form 10-K filed on February 
21, 2002. 

(k)  Amendment No. 3, dated as of June 1, 2001, and executed in May of 2002, to the Shared 
Assets Area Operating Agreement for North Jersey, South Jersey/Philadelphia and 
Detroit, dated as of June 1, 1999, by and among Consolidated Rail Corporation, CSX 
Transportation, Inc. and Norfolk Southern Railway Company, with exhibit thereto, is filed 
herewith. 

(l)  Monongahela Usage Agreement, dated as of June 1, 1999, by and among CSX 

Transportation, Inc., Norfolk Southern Railway Company, Pennsylvania Lines LLC and 
New York Central Lines LLC, with exhibit thereto, is incorporated herein by reference 
from Exhibit 10.7 to Norfolk Southern Corporation’s Form 10-Q filed on August 11, 
1999. 

(m)  The Agreement, entered into as of July 27, 1999, between North Carolina Railroad 

Company and Norfolk Southern Railway Company, is incorporated herein by reference 
from Exhibit 10(i) to Norfolk Southern Corporation’s Form 10-K filed on March 6, 2000. 

(n)  The Supplementary Agreement, entered into as of January 1, 1987, between the Trustees 
of the Cincinnati Southern Railway and The Cincinnati, New Orleans and Texas Pacific 
Railway Company (the latter a wholly owned subsidiary of Norfolk Southern Railway 
Company) - extending and amending a Lease, dated as of October 11, 1881 - is 
incorporated by reference to Exhibit 10(k) to Norfolk Southern Corporation’s Form 10-K 
filed on March 5, 2001. 

(o)  The Norfolk Southern Corporation Executive Management Incentive Plan, effective 
January 25, 2000, is incorporated by reference herein from Exhibit 10(1) to Norfolk 
Southern Corporation’s Form 10-K filed on March 6, 2000. 

(p)  The Norfolk Southern Corporation Long-Term Incentive Plan, as amended effective 

January 28, 2003, is filed herewith. 

(q)  The Norfolk Southern Corporation Officers’ Deferred Compensation Plan, as amended 

effective September 26, 2000, is incorporated herein by reference to Exhibit 10(n) to 
Norfolk Southern Corporation’s Form 10-K filed on March 5, 2001. 

(r) 

(s) 

(t) 

The Norfolk Southern Corporation Executives’ Deferred Compensation Plan, as amended 
effective January 20, 2001, is incorporated herein by reference to Exhibit 10(o) to Norfolk 
Southern Corporation’s Form 10-K filed on March 5, 2001. 

The Directors’ Deferred Fee Plan of Norfolk Southern Corporation, as amended effective 
January 23, 2001, is incorporated herein by reference to Exhibit 10(p) to Norfolk Southern 
Corporation’s Form 10-K filed on March 5, 2001. 

The Norfolk Southern Corporation Directors’ Restricted Stock Plan, effective January 1, 
1994, as restated November 24, 1998, is incorporated herein by reference from Exhibit 
10(h) to Norfolk Southern Corporation’s Form 10-K filed on March 24, 1999. 

K73 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
(u) 

Form of Severance Agreement, dated as of June 1, 1996, between Norfolk Southern 
Corporation and certain executive officers (including those defined as “named executive 
officers” and identified in the Corporation’s Proxy Statement for the 1997 through 2001 
Annual Meetings of Stockholders) is incorporated herein by reference from Exhibit 10(t) 
to Norfolk Southern Corporation’s Form 10-K filed on February 21, 2002. 

(v)  Norfolk Southern Corporation Supplemental (formerly, Excess) Benefit Plan, effective as 
of August 22, 1999, is incorporated herein by reference from Exhibit 10(r) to Norfolk 
Southern Corporation’s Form 10-K filed on March 6, 2000. 

(w)  The Norfolk Southern Corporation Directors’ Charitable Award Program, effective 
February 1, 1996, is incorporated herein by reference from Exhibit 10(v) to Norfolk 
Southern Corporation’s Form 10-K filed on February 21, 2002. 

(x)  The Norfolk Southern Corporation Outside Directors’ Deferred Stock Unit Program, as 

amended effective January 28, 2003, is filed herewith. 

(y)  Agreement, dated as of October 1, 2001, providing enhanced pension benefits to three 

officers in exchange for their continued employment with Norfolk Southern Corporation 
for two years, is incorporated herein by reference to Exhibit 10(w) to Norfolk Southern 
Corporation’s Form 10-Q filed on November 9, 2001.  The agreement was entered into 
with L. Ike Prillaman, Vice Chairman and Chief Marketing Officer; Stephen C. Tobias, 
Vice Chairman and Chief Operating Officer; and Henry C. Wolf, Vice Chairman and 
Chief Financial Officer. 

(z)  The Norfolk Southern Corporation Thoroughbred Stock Option Plan, as amended 

effective January 28, 2003, is filed herewith. 

(aa)  The Norfolk Southern Safety Incentive Plan for Operating Agreement Employees and For 
Non-Operating Agreement Employees, as amended effective October 1, 2002, is filed 
herewith. 

(bb)  The Norfolk Southern Corporation Restricted Stock Unit Plan, effective January 28, 2003, 

is filed herewith. 

Statement re:  Computation of Ratio of Earnings to Fixed Charges. 

Subsidiaries of the Registrant. 

Consents of Experts -  

Consent of KPMG LLP. 

(a) 
(b)  Consent of KPMG LLP and Ernst & Young LLP. 

12 

21 

23 

99 

(a) 

Certifications of the CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted 
pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 

(b)  Conrail Inc. 2002 Annual Report to Stockholders. 

(B) 

Reports on Form 8-K. 

A report on Form 8-K was filed November 26, 2002, advising of the amendment of the 
Rights Agreement to terminate it effective November 26, 2002, and attaching as an 
exhibit the related press release. 

K74 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A report on Form 8-K was filed November 12, 2002, advising that the Corporation had 
decreased its expected long-term rate of return assumption on pension plan assets for 
purposes of pension accounting, and attaching as an exhibit the related press release. 

(C) 

Exhibits. 

The Exhibits required by Item 601 of Regulation S-K as listed in Item 14(a)3 are filed 
herewith or incorporated herein by references. 

(D) 

Financial Statement Schedules. 

Financial statement schedules and separate financial statements specified by this Item are 
included in Item 14(a)2 or are otherwise not required or are not applicable. 

K75 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
POWER OF ATTORNEY 

Each person whose signature appears below under “SIGNATURES” hereby authorizes Henry C. Wolf 
and Henry D. Light, or either of them, to execute in the name of each such person, and to file, 
any amendment to this report and hereby appoints Henry C. Wolf and Henry D. Light, or either of them, 
as attorneys-in-fact to sign on his or her behalf, individually and in each capacity stated below, and to 
file, any and all amendments to this report. 

SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, Norfolk 
Southern Corporation has duly caused this report to be signed on its behalf by the undersigned, thereunto 
duly authorized, on this 21st day of February, 2003. 

NORFOLK SOUTHERN CORPORATION 

By:  /s/ David R. Goode                    
       (David R. Goode, Chairman, 
        President and Chief Executive Officer)  

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed 
below on this 21st day of February, 2003, by the following persons on behalf of Norfolk Southern 
Corporation and in the capacities indicated. 

Signature 

Title 

/s/ David R. Goode 
(David R. Goode) 

Chairman, President and Chief Executive Officer and Director 
(Principal Executive Officer) 

/s/ Henry C. Wolf 
(Henry C. Wolf) 

Vice Chairman and Chief Financial Officer 
(Principal Financial Officer) 

/s/ John P. Rathbone 
(John P. Rathbone) 

Senior Vice President and Controller 
(Principal Accounting Officer) 

/s/ Gerald L. Baliles 
(Gerald L. Baliles) 

/s/ Gene R. Carter 
(Gene R. Carter) 

/s/ Alston D. Correll 
(Alston D. Correll) 

Director 

Director 

Director 

K76 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
/s/ Landon Hilliard 
(Landon Hilliard) 

/s/ Steven F. Leer 
(Steven F. Leer) 

___________________ 
(Jane Margaret O’Brien) 

/s/ Harold W. Pote 
(Harold W. Pote) 

/s/ J. Paul Reason 
(J. Paul Reason) 

Director 

Director 

Director 

Director 

Director 

K77 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
I, David R. Goode, certify that: 

1. 
2. 

3. 

4. 

5. 

6. 

I have reviewed this annual report on Form 10-K of Norfolk Southern Corporation; 
Based on my knowledge, this annual report does not contain any untrue statement of a 
material fact or omit to state a material fact necessary to make the statements made, in light 
of the circumstances under which such statements were made, not misleading with respect to 
the period covered by this annual report; 
Based on my knowledge, the financial statements, and other financial information included in 
this annual report, fairly present in all material respects the financial condition, results of 
operations and cash flows of the registrant as of, and for, the periods presented in this annual 
report; 
The registrant’s other certifying officers and I are responsible for establishing and 
maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 
and 15d-14) for the registrant and have: 
a. 

designed such disclosure controls and procedures to ensure that material information 
relating to the registrant, including its consolidated subsidiaries, is made known to us 
by others within those entities, particularly during the period in which this annual 
report is being prepared; 
evaluated the effectiveness of the registrant’s disclosure controls and procedures as of 
a date within 90 days prior to the filing date of this annual report (the “Evaluation 
Date”); and 
presented in this annual report our conclusions about the effectiveness of the 
disclosure controls and procedures based on our evaluation as of the Evaluation Date; 

b. 

c. 

The registrant’s other certifying officers and I have disclosed, based on our most recent 
evaluation, to the registrant’s auditors and the audit committee of registrant’s board of 
directors (or persons performing the equivalent functions): 
a. 

all significant deficiencies in the design or operation of internal controls which could 
adversely affect the registrant’s ability to record, process, summarize and report 
financial data and have identified for the registrant’s auditors any material 
weaknesses in internal controls; and 
any fraud, whether or not material, that involves management or other employees 
who have a significant role in the registrant’s internal controls; and 

b. 

The registrant’s other certifying officers and I have indicated in this annual report whether 
there were significant changes in internal controls or in other factors that could significantly 
affect internal controls subsequent to the date of our most recent evaluation, including any 
corrective actions with regard to significant deficiencies and material weaknesses. 

Date:  February 21, 2003 

/s/ David R. Goode 
David R. Goode 
Chairman, President and Chief Executive Officer 

K78 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
I, Henry C. Wolf, certify that: 

1. 
2. 

3. 

4. 

5. 

6. 

I have reviewed this annual report on Form 10-K of Norfolk Southern Corporation; 
Based on my knowledge, this annual report does not contain any untrue statement of a 
material fact or omit to state a material fact necessary to make the statements made, in light 
of the circumstances under which such statements were made, not misleading with respect to 
the period covered by this annual report; 
Based on my knowledge, the financial statements, and other financial information included in 
this annual report, fairly present in all material respects the financial condition, results of 
operations and cash flows of the registrant as of, and for, the periods presented in this annual 
report; 
The registrant’s other certifying officers and I are responsible for establishing and 
maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 
and 15d-14) for the registrant and have: 
a. 

designed such disclosure controls and procedures to ensure that material information 
relating to the registrant, including its consolidated subsidiaries, is made known to us 
by others within those entities, particularly during the period in which this annual 
report is being prepared; 
evaluated the effectiveness of the registrant’s disclosure controls and procedures as of 
a date within 90 days prior to the filing date of this annual report (the “Evaluation 
Date”); and 
presented in this annual report our conclusions about the effectiveness of the 
disclosure controls and procedures based on our evaluation as of the Evaluation Date; 

b. 

c. 

The registrant’s other certifying officers and I have disclosed, based on our most recent 
evaluation, to the registrant’s auditors and the audit committee of registrant’s board of 
directors (or persons performing the equivalent functions): 
a. 

all significant deficiencies in the design or operation of internal controls which could 
adversely affect the registrant’s ability to record, process, summarize and report 
financial data and have identified for the registrant’s auditors any material 
weaknesses in internal controls; and 
any fraud, whether or not material, that involves management or other employees 
who have a significant role in the registrant’s internal controls; and 

b. 

The registrant’s other certifying officers and I have indicated in this annual report whether 
there were significant changes in internal controls or in other factors that could significantly 
affect internal controls subsequent to the date of our most recent evaluation, including any 
corrective actions with regard to significant deficiencies and material weaknesses. 

Date:  February 21, 2003 

/s/ Henry C. Wolf 
Henry C. Wolf 
Vice Chairman and Chief Financial Officer 

K79 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Schedule II

Norfolk Southern Corporation and Subsidiaries 
Valuation and Qualifying Accounts 
Years Ended December 31, 2000, 2001 and 2002 
(In millions of dollars) 

Additions charged to: 

Beginning 
Balance 

Expenses 

Other 

Ending 
Accounts  Deductions  Balance 

Year ended December 31, 2000 
Valuation allowance (included net in 
deferred tax liability) for deferred tax 
assets 
Casualty and other claims included 
in other liabilities 
Current portion of casualty and 
other claims included in accounts 
payable 

Year ended December 31, 2001 
Valuation allowance (included net in 
deferred tax liability) for deferred tax 
assets 
Casualty and other claims included 
in other liabilities 
Current portion of casualty and 
other claims included in accounts 
payable 

Year ended December 31, 2002 
Valuation allowance (included net in 
deferred tax liability) for deferred tax 
assets 
Casualty and other claims included 
in other liabilities 
Current portion of casualty and 
other claims included in accounts 
payable 

$

$

$

$

$

$

$

$

$

9 $

3 $

--   $ 

--   $

12

275 $

117 $

8 (1)  $  138 (2)  $

262

181 $

19 $ 221 (1)  $  198 (3)  $

223

12 $

6 $

--   $ 

--   $

18

262 $

110 $

20 (1)  $  127 (2)  $

265

223 $

22 $ 142 (1)  $  195 (3)  $

192

18 $

6 $

--  $ 

--  $

24

265 $

119 $

9 (1)  $  139 (2)  $

254

192 $

32 $ 124 (1)  $  141 (3)  $

207

(1)  Includes revenue refunds and overcharges provided through deductions from operating revenues and 
transfers from other accounts. 

(2)  Payments and reclassifications to/from accounts payable. 

(3)  Payments and reclassifications to/from other liabilities. 

K80 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT INDEX 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES (NS) 

Electronic 
Submission 
Exhibit 
Number 

3(ii) 

10(a) 

10(k) 

10(p) 

10(x) 

10(z) 

10(aa) 

Description 

The Bylaws of Norfolk Southern Corporation, as amended December 1, 2002. 

The Transaction Agreement, dated as of June 10, 1997, by and among CSX, CSX 
Transportation, Inc., Registrant, Norfolk Southern Railway Company, Conrail Inc., 
Consolidated Rail Corporation and CRR Holdings LLC, with certain schedules thereto. 

Amendment No. 3, dated as of June 1, 2001, and executed in May of 2002, to the Shared 
Assets Area Operating Agreement for North Jersey, South Jersey/Philadelphia and Detroit, 
dated as of June 1, 1999, by and among Consolidated Rail Corporation, CSX Transportation, 
Inc. and Norfolk Southern Railway Company, with exhibit thereto. 

The Norfolk Southern Corporation Long-Term Incentive Plan, as amended effective January 
28, 2003. 

The Norfolk Southern Corporation Outside Directors’ Deferred Stock Unit Program, as 
amended effective January 28, 2003. 

The Norfolk Southern Corporation Thoroughbred Stock Option Plan, as amended effective 
January 28, 2003. 

The Norfolk Southern Safety Incentive Plan for Operating Agreement Employees and For Non-
Operating Agreement Employees, as amended effective October 1, 2002. 

10(bb) 

The Norfolk Southern Corporation Restricted Stock Unit Plan, effective January 28, 2003. 

12 

21 

23 

99 

Statement re:  Computation of Ratio of Earnings to Fixed Charges. 

Subsidiaries of Norfolk Southern Corporation. 

Consents of Experts - 
(a)  Consent of KPMG LLP. 
(b)  Consent of KPMG LLP and Ernst & Young LLP. 

(a)   Certification of the CEO and CFO pursuant to 18 U.S.C. Section 1350, as adopted  
        pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 
(b)   Conrail Inc. 2002 Annual Report to Stockholders. 

Exhibits 23(a), 23(b) and 99(a) are included; remaining exhibits are not included in copies assembled for public 
dissemination. These exhibits are included in the 2002 Form 10-K posted on our website at www.nscorp.com 
under “SEC documents” or you may request copies by writing to: 

Office of Corporate Secretary 
Norfolk Southern Corporation 
Three Commercial Place 
Norfolk, Virginia 23510-9219 

K81