Quarterlytics / Norfolk Southern

Norfolk Southern

nsc · NYSE
Claim this profile
Ticker nsc
Exchange NYSE
Sector
Industry
Employees 10,000+
← All annual reports
FY2013 Annual Report · Norfolk Southern
Sign in to download
Loading PDF…
ouR Vision
Be the sAfest, most customeR-focused, And successful 
tRAnspoRtAtion compAny in the woRld

Three Commercial Place | Norfolk, Virginia 23510 | www.nscorp.com

© 2014 Norfolk Southern Corporation - All Rights Reserved    10.0114.6657.105k

N
o
r
f
o
l
k
S
o
u
t
h
e
r
n
C
o
r
p
o
r
a
t
i
o
n

|

A
n
n
u
A
l
R
e
p
o
R
t

2
0
1
3

w
w
w
.
n
s
c
o
r
p
.
c
o
m

 
 
 
 
 
 
 
 
 
 
finAnciAl highlights
noRfolk southeRn coRpoRAtion & suBsidiARies
foR the yeAR 
(numbers in millions, except per-share amounts)

Railway operating revenues

Income from railway operations

Net income

  Per share  – basic

  Per share – diluted

Dividends per share

Dividend pay-out ratio

Cash provided by operating activities

Property additions

Free cash flow2

At yeAR end
Total assets

Total debt

Stockholders’ equity

Shares outstanding

Stockholders’ equity per share

finAnciAl RAtios
Operating ratio

Debt-to-total-capitalization ratio

Total Stockholder Returns1 
(dollars)

$  350 

$  300 

$  250

$  200

$  150

$  100

$  50

$ 

0

   $

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

2013

11,245

3,257

1,910

6.10

6.04

2.04

33%

3,078

1,971

1,107

32,483

9,448

11,289

308.9

36.55

71.0%

45.6%

2012

11,040

 $

$

$

$

$

$

$

$

$

$

$

$

$

3,124

1,749

5.42

5.37

1.94

36%

3,065

2,241

824

30,342

8,682

9,760

314.0

31.08

71.7%

47.1%

2011

11,172

3,213

1,916

5.52

5.45

1.66

30%

3,227

2,160

1,067

28,538

7,540

9,911

330.4

30.00

71.2%

43.2%

Railway 
Operating 
Revenues 
(in millions)

$11,172

$11,245

$11,040

Income from  
Railway  
Operations 
(in millions)

$3,213$3,124

$3,257

Free Cash 
Flow2 
(in millions)

$1,067

$1,107

$824

12/08 

 12/09 

12/10 

12/11 

12/12 

12/13

Norfolk Southern Corp. Common Stock

S&P Railroad Stock Price Index

S&P Composite-500 Stock Price Index

11

12

13

11

12

13

11

12

13

1  This graph provides an indicator of cumulative total stockholder returns for Norfolk Southern Corporation as compared to the other identified indices. Assumes that the value of the investment in Norfolk Southern 

Corporation common stock and each index was $100 on Dec. 31, 2008, and that all dividends were reinvested. Data furnished by Bloomberg Financial Markets. 

2  Free cash flow as used here is defined as cash provided by operating activities minus property additions and is a measure of cash available for other investing activities and financing activities, including 

dividends and repurchases of common stock. 

descRiption of Business
Norfolk Southern Corporation (NYSE: NSC) is one of the nation’s premier transportation companies. Our Norfolk Southern Railway Company subsidiary 
operates approximately 20,000 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, 
and provides efficient connections to other rail carriers. We operate the most extensive intermodal network in the East and are a major transporter of 
coal, automotive, and industrial products.

stockholdeR infoRmAtion

common stock
Ticker symbol: NSC  
Our common stock is listed and traded  
on the New York Stock Exchange.

puBlicAtions
The following reports and publications are 
available on our website at www.nscorp.com 
and, upon written request, will be furnished in 
printed form to stockholders free of charge:

- Annual Reports on Form 10-K 
- Quarterly Reports on Form 10-Q 
- Corporate Governance Guidelines 
- Board Committee Charters 
- Thoroughbred Code of Ethics 
- Code of Ethical Conduct  
      for Senior Financial Officers

- Categorical Independence Standards

      for Directors

Stockholders desiring a printed copy of one 
or more of these reports and publications 
should send their request to the corporate 
secretary:

Denise W. Hutson 
Corporate Secretary 
Norfolk Southern Corporation 
Three Commercial Place 
Norfolk, Va. 23510 
757.823.5567

A notice and proxy statement for the annual 
meeting of stockholders are furnished to 
stockholders in advance of the meeting.

Amendments to or waivers of the 
Thoroughbred Code of Ethics and/or the 
Code of Ethical Conduct for Senior Financial 
Officers that are required to be disclosed 
pursuant to Item 5.05 of the current report on 
Form 8-K will be disclosed on our website.

ethics & compliAnce hotline
High ethical standards always have been 
key to our success. Anyone who may be 
aware of a violation of our corporation’s 
Thoroughbred Code of Ethics is encouraged 
to contact our Ethics & Compliance Hotline 
at 800.732.9279. 

diVidends
At its January 2014 meeting, our board of 
directors declared a quarterly dividend of 
54 cents per share on its common stock, 
payable on March 10, 2014, to stockholders 
of record on Feb. 7, 2014.

We usually pay quarterly dividends on our 
common stock on or about March 10, 
June 10, Sept. 10, and Dec. 10, when and 
if declared by our board of directors to 
stockholders of record. We have paid 126 
consecutive quarterly dividends since our 
inception in 1982. 

Account AssistAnce
For assistance with lost stock certificates, 
transfer requirements, the INVESTORS 
CHOICE Plan, address changes, dividend 
checks, and direct deposit of dividends, 
contact: 

American Stock Transfer  
& Trust Company, LLC 
6201 15th Avenue 
Brooklyn, N.Y. 11219 
877.864.4750

inVestoRs choice
We and our transfer agent, American Stock 
Transfer & Trust Company LLC (AST), offer 
the INVESTORS CHOICE Plan for investors 
wishing to purchase or sell Norfolk Southern 
Corporation Common Stock. This plan is 
available to both present stockholders of 
record and individual investors wishing to 
make an initial purchase of Norfolk Southern 
Corporation Common Stock. Once enrolled in 
the plan, you can invest cash dividends when 
paid and make optional cash investments 
simply and conveniently. 

To take advantage of the INVESTORS 
CHOICE Plan, contact AST at 877.864.4750 
or visit www.amstock.com. Once you are 
on this page, you may go to Invest Online to 
access information about the NS INVESTORS 
CHOICE Plan.

finAnciAl inquiRies
Marta R. Stewart
Executive Vice  
President Finance and
Chief Financial Officer  
Norfolk Southern Corp.
Three Commercial Place
Norfolk, Va. 23510
757.629.2770

inVestoR inquiRies
Michael Hostutler
Director Investor Relations
Norfolk Southern Corp. 
Three Commercial Place
Norfolk, Va. 23510
757.629.2861

coRpoRAte offices
Executive Offices
Norfolk Southern Corp.
Three Commercial Place
Norfolk, Va. 23510
757.629.2600

RegionAl offices
1200 Peachtree St. N.E.
Atlanta, Ga. 30309

110 Franklin Road S.E.
Roanoke, Va. 24042

AnnuAl RepoRt 
Requests & Information  
800.531.6757

AnnuAl meeting
May 8, 2014
8:30 a.m. EDT
Williamsburg Lodge  
Conference Center
310 South England St. 
Williamsburg, Va. 23185  

 
 
 
 
 
 
 
 
 
 
MeSSage to StockholDerS
Dear Fellow StockholDerS:

2013 was a big year for Norfolk Southern. 

We achieved record performance levels 
as our investments in network capacity, 
technology, and new talent delivered the 
safe, efficient, and dependable service 
our transportation customers deserve.

We set new precedents for railway 
operating revenues and income from 
railway operations and achieved new 
landmarks for net income, earnings per 
share, and operating ratio.

At our 2013 annual meeting, I shared 
my optimism that, “The best is still to 
come.” I couldn’t foresee that a sluggish 
economic first half of the year would turn 
around significantly in the second half, 
but that’s what happened. Our fourth 
quarter set records in railway operating 
income, net income, and earnings per 
share not only for a breakthrough year, 
but in Norfolk Southern history.

Looking at the numbers for the year, we came in at a record $11.2 billion in revenues. 
That’s our third consecutive year at $11 billion-plus revenues. Net income in 2013 was 
up 9 percent, and earnings per share were up 12 percent, both setting records. We 
delivered on our commitment to holding expenses to a 1 percent increase, contributing 
to a record-best operating ratio of 71 percent – tribute to our measurable productivity 
and efficiency enhancements. We also continued our tradition of a solid dividend policy, 
raising the dividend on the company’s common stock by 5 percent, along with $627 
million in share repurchases.  

Total traffic volume was up 3 percent in 2013, despite a decline of coal shipments of 5 
percent. Intermodal traffic led overall volume growth, up 6 percent driven by increases 
in both domestic and international business fed by our multiyear investments in corridor 
infrastructure. Merchandise volume increased 4 percent for the year, as chemicals and 
automotive showed significant gains, and all merchandise categories trended upward at 
year-end.

Norfolk Southern is reinventing our markets and adapting to changes in our coal traffic. 
We’re developing emerging energy markets and revitalizing our existing network to 
change not with the times, but lead with innovation and determination ahead of them, 
while remaining strongly committed to the coal business. 

In 2013, we celebrated 50 years of serving the world’s energy needs at our Pier 6 coal 
transload facility, one of the world’s largest and most efficient. The Norfolk facility set 
U.S. records for vessel loadings in 2013.

our ManageMent teaM 
(left to right top to bottom) 

Don Seale 
Cindy Earhart
Jim Hixon 
Marta Stewart
Mark Manion
Jim Squires
Wick Moorman
Deb Butler

In an effort to prepare for operating in shifting markets 
and to provide the best possible customer service, we 
invested $2 billion in capital improvements in 2013. 
We opened new Crescent Corridor intermodal facilities 
at Greencastle, Pa., and Charlotte, N.C., an inland port 
facility at Greer, S.C., and new bulk transfer facilities at 
Knoxville, Tenn., and Columbia, S.C. All of these projects 
were designed with one underlying commitment in mind: 
to provide service excellence for our customers for the 
long term. 

In line with our standard of excellence, we helped with 
the location of 67 new industries and the expansion of 
25 existing industries on our lines in 2013. Together, our 
work represents a customer investment of $2.3 billion, 
will lead to an expected creation of 3,100 new jobs, and 
will bring more than 136,000 carloads of new rail traffic 
annually.

Holding firm to our belief that Norfolk Southern is at its 
best when the communities we serve are at their best, we 
continued corporate responsibility leadership in 2013. We 
purchased fuel-efficient locomotives and increased our 
use of idle-reduction and train-handling technologies. As 
a result, our efforts to reduce Norfolk Southern’s carbon 
footprint and environmental impacts are marching steadily 
forward. We’re giving back to the communities that give 
us so much through the Norfolk Southern Foundation. 
Internally, we’re refining our culture to step up productivity 
and improve our working environment – they go hand-

in-hand. Lastly, and arguably most importantly, 
we’re hiring a new generation of railroaders for the 
Thoroughbred of Transportation, with an emphasis on 
bringing military veterans into the Norfolk Southern 
family.

But make no mistake: The rail industry faces a plethora 
of legislative and regulatory challenges. The task of 
launching the congressionally mandated positive 
train control nationwide is expensive and complex 
and will certainly take longer than Congress originally 
decreed. We face high levels of scrutiny over transport 
of hazardous materials. Efforts to reregulate the rail 
industry persist, along with truck size and weight issues. 
These matters notwithstanding, we’ll continue to firmly 
advocate for policies and rules that support America’s 
rail transportation infrastructure as a strong, competitive 
asset in the international marketplace.

2013 marked a year of remarkable achievement by 
many measures. For that, we have to thank the people 
behind our brand. Their talents, ingenuity, and hard 
work brought us to new heights today and will take us 
even further in the years ahead. 

We named new leaders to our senior management
team this year, including Jim Squires as president, along 
with Cindy Earhart and Marta Stewart as executive vice 
presidents. We have the best people in the business, 
the most capable leadership team anywhere, and 
because of them, I am confident in the future of Norfolk 
Southern and the rail industry and in our ability to help 
move the nation’s economy forward.

Chairman and Chief Executive Officer

BoarD oF DirectorS

thoMaS D. Bell Jr., 64, of Atlanta, Ga., is chairman 
of Mesa Capital Partners LLC and formerly served as 
chairman and chief executive officer of Cousins Properties 
Inc. and Young and Rubicam Inc. His board service 
began in 2010. 
Committees: Finance (chair), Executive, Compensation
erSkine B. BowleS, 68, of Charlotte, N.C., is a senior 
advisor to Carousel Capital and co-chairman of the 
National Commission on Fiscal Responsibility and Reform. 
He formerly served as president of the University of North 
Carolina’s 16-campus system and as chief of staff to 
President Bill Clinton. His board service began in 2011. 
Committees: Compensation, Finance
roBert a. BraDway, 51, of Thousand Oaks, Calif., is 
chairman and chief executive officer of Amgen. His board 
service began in 2011. 
Committees: Audit, Governance and Nominating
weSley g. BuSh, 52, of McLean, Va., is chairman,  
chief executive officer and president of Northrop 
Grumman Corporation. His board service began in 2012. 
Committees: Compensation, Finance  
Daniel a. carp, 65, of Naples, Fla., is nonexecutive 
chairman of Delta Air Lines, Inc., and formerly served as 
chairman and chief executive officer of Eastman Kodak 
Company. His board service began in 2006. 
Committees: Compensation (chair), Executive, 
Governance and Nominating
karen n. horn, 70, of DeLand, Fla., is a partner with 
Brock Capital Group and director of the National Bureau 
of Economic Research. She previously served as president 
of private client services and managing director of Marsh 
Inc., a subsidiary of MMC; chair and chief executive officer 
of Bank One; and president of the Federal Reserve Bank 
of Cleveland. Her board service began in 2008. 
Committees: Audit, Governance and Nominating

All directors stand for re-election annually. In accord with 
the director retirement policy of our corporate governance 
guidelines, one director, Burton M. Joyce, will retire from 
the board as of the 2014 annual meeting. Information 
below is as of Feb. 1, 2014.

(left to right top to bottom) 
Wesley G. Bush, Martin H. Nesbitt, Michael D. Lockhart, John 
R. Thompson, Robert A. Bradway, Thomas D. Bell Jr., Erskine B. 
Bowles, Daniel A. Carp, Steven F. Leer, Karen N. Horn, Charles 
W. Moorman, Burton M. Joyce. (Not pictured are Amy E. Miles 
and James A. Squires, who joined the board Jan. 21, 2014.)

Burton M. Joyce, 71, of Gulfport, Fla., is former chairman 
of IPSCO Inc., a leading steel producer. His board service 
began in 2003. 
Committees: Audit (chair), Executive, Finance
Steven F. leer, 61, of St. Louis, Mo., is executive chairman 
of Arch Coal, Inc., one of the nation’s largest coal 
producers. His board service began in 1999. 
Committees: Compensation, Executive, Governance and 
Nominating (chair)
Michael D. lockhart, 64, of Lancaster, Pa., is former 
chairman, president, and chief executive officer of 
Armstrong World Industries, Inc. His board service
began in 2008. 
Committees: Audit, Finance
aMy e. MileS, 47, of Knoxville, Tenn., is chief executive 
officer and a director of Regal Entertainment Group Inc., 
the largest movie theater company in the U.S. Her board 
service began in 2014.
Committees: Audit, Finance
charleS w. MoorMan, 61, of Virginia Beach, Va., is 
chairman and chief executive officer of Norfolk Southern 
Corporation. His board service began in 2005. 
Committee: Executive (chair)
Martin h. neSBitt, 51, of Chicago, Ill., is co-founder of 
The Vistria Group, a private equity firm. He served as 
managing director of Green Courte Partners LLC, a real 
estate investment firm, and president and chief executive 
officer of PRG Parking Holding LLC until 2012. His board 
service began in 2013. 
Committees: Audit, Finance
JaMeS a. SquireS, 52, of Norfolk, Va., is president of Norfolk 
Southern Corporation. His board service began in 2014.
John r. thoMpSon, 62, of Baltimore, Md., is a government 
relations consultant for Best Buy Co. Inc. and formerly 
served as senior vice president and general manager of 
BestBuy.com. His board service began in 2013. 
Committees: Audit, Governance and Nominating

equal eMployMent 
opportunity policy

Norfolk Southern 
Corporation’s policy
is to comply with
all applicable laws, 
regulations, and 
executive orders 
concerning equal 
employment opportunity 
and nondiscrimination 
and to offer employment 
on the basis of 
qualification and 
performance, regardless 
of race, religion, color, 
national origin, gender, 
age, sexual orientation, 
veteran status, the 
presence of a disability, 
or any other legally 
protected status. 

thoMaS e. hurlBut 
Vice President and Controller
DaviD F. Julian 
Vice President Safety and Environmental

roBert M. keSler Jr.
Vice President Taxation

DaviD t. lawSon 
Vice President Coal

Bruno MaeStri 
Vice President Government Relations
roBert e. Martínez 
Vice President Business Development

Michael r. Mcclellan 
Vice President Industrial Products
alan h. Shaw 
Vice President Intermodal Operations

Scott r. weaver 
Vice President Labor Relations
thoMaS g. werner 
Vice President and Treasurer

Michael J. wheeler 
Vice President Engineering

F. Blair wiMBuSh 
Vice President Real Estate 
and Corporate Sustainability Officer

DeniSe w. hutSon 
Corporate Secretary

oFFicerS

charleS w. MoorMan 
Chairman and Chief Executive Officer

JaMeS a. SquireS 
President

DeBorah h. Butler 
Executive Vice President Planning 
and Chief Information Officer
cynthia c. earhart 
Executive Vice President Administration

JaMeS a. hixon 
Executive Vice President Law 
and Corporate Relations 

Mark D. Manion 
Executive Vice President 
and Chief Operating Officer 

DonalD w. Seale 
Executive Vice President 
and Chief Marketing Officer 

Marta r. Stewart 
Executive Vice President Finance 
and Chief Financial Officer
clyDe h. alliSon Jr. 
Vice President Audit and Compliance

Juan k. cunninghaM 
Vice President Human Resources

FreDric M. ehlerS 
Vice President Information Technology

terry n. evanS 
Vice President Transportation
John h. FrieDMann 
Vice President Strategic Planning

williaM a. galanko 
Vice President Law

DonalD D. graaB 
Vice President Mechanical

Jerry w. hall 
Vice President Network and  
Service Management

JeFFrey S. heller 
Vice President Intermodal and 
Automotive Marketing 

 UNITED STATES SECURITIES AND EXCHANGE COMMISSION 
Washington, DC 20549 
FORM 10-K 

(X)       ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 
for the fiscal year ended DECEMBER 31, 2013  

(   )      TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 
for the transition period from ___________ to___________  

Commission file number 1-8339 

NORFOLK SOUTHERN CORPORATION 
(Exact name of registrant as specified in its charter) 

Virginia 
(State or other jurisdiction of incorporation) 

Three Commercial Place 
Norfolk, Virginia 
(Address of principal executive offices) 
Registrant’s telephone number, including area code: 

52-1188014 
(IRS Employer Identification No.) 

23510-2191 
Zip Code 

(757) 629-2680 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each Class 

Name of each exchange on which registered 

Norfolk Southern Corporation 
Common Stock (Par Value $1.00) 

New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act: NONE 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes (X)  No (  )  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. Yes (  )  No (X)  

Indicate by check mark whether the registrant:  (1) has filed all reports required to be filed by Section 13 or Section 15(d) of the Securities Exchange 
Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject 
to such filing requirements for the past 90 days.  Yes (X)   No (  )  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File 
required to be submitted and posted pursuant to Rule 405 of Regulations S-T during the preceding 12 months.  Yes (X)   No (  )  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to 
the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of the Form 10-K or any 
amendment to this Form 10-K.  (X)  

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer or smaller reporting company. 
See definitions of  “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. 
Large accelerated filer (X)        Accelerated filer (  )        Non-accelerated filer (  )        Smaller reporting company (  )  

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes (  )   No (X)  

The aggregate market value of the voting common equity held by non-affiliates at June 30, 2013, was $22,587,575,039 (based on the closing price as 
quoted on the New York Stock Exchange on that date).  

The number of shares outstanding of each of the registrant’s classes of common stock, at January 31, 2014: 309,715,149 (excluding 20,320,777 
shares held by the registrant's consolidated subsidiaries). 

Portions of the Registrant’s definitive proxy statements to be filed electronically pursuant to Regulation 14A not later than 120 days after the end of 
the fiscal year, are incorporated herein by reference in Part III.

DOCUMENTS INCORPORATED BY REFERENCE: 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
TABLE OF CONTENTS 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 

Part I. 

Items 1 and 2.  Business and Properties 
Item 1A. 
Item 1B. 
Item 3. 
Item 4. 

Risk Factors 
Unresolved Staff Comments 
Legal Proceedings 
Mine Safety Disclosures 
Executive Officers of the Registrant 

Part II. 

Item 5. 

Item 6. 
Item 7. 

Item 7A. 
Item 8. 
Item 9. 

Item 9A. 
Item 9B. 

Market for Registrant’s Common Equity, Related Stockholder Matters and 
  Issuer Purchases of Equity Securities 
Selected Financial Data 
Management’s Discussion and Analysis of Financial Condition and 
  Results of Operations 
Quantitative and Qualitative Disclosures about Market Risk 
Financial Statements and Supplementary Data 
Changes in and Disagreements with Accountants on Accounting and 
  Financial Disclosure 
Controls and Procedures 
Other Information 

Part III.  Item 10. 
Item 11. 
Item 12. 

Item 13. 
Item 14. 

Directors, Executive Officers, and Corporate Governance 
Executive Compensation 
Security Ownership of Certain Beneficial Owners and Management  
  and Related Stockholder Matters 
Certain Relationships and Related Transactions, and Director Independence 
Principal Accountant Fees and Services 

Part IV.  Item 15. 

Exhibits and Financial Statements Schedules 

Power of Attorney 

Signatures 

K2 

   Page 
   K3 
   K13 
   K16 
   K17 
   K17 
   K18 

  K19 
   K20 

  K21 
   K38 
   K39 

  K79 
   K79 
   K79 

   K80 
   K80 

  K81 
   K84 
   K84 

   K85 

   K97 

   K97 

 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
  
  
  
 
 
 
  
  
  
  
 
 
 
  
  
  
  
  
  
  
  
  
  
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
PART I 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 

Item 1.  Business and Item 2.  Properties  

GENERAL – Norfolk Southern Corporation is a Norfolk, Virginia based company that owns a major freight 
railroad, Norfolk Southern Railway Company.  Norfolk Southern Corporation was incorporated on July 23, 1980, 
under the laws of the Commonwealth of Virginia.  Our common stock (Common Stock) is listed on the New York 
Stock Exchange (NYSE) under the symbol “NSC.”  

Unless indicated otherwise, Norfolk Southern Corporation and its subsidiaries, including Norfolk Southern 
Railway Company, are referred to collectively as NS, we, us, and our.   

We are primarily engaged in the rail transportation of raw materials, intermediate products, and finished goods 
primarily in the Southeast, East, and Midwest and, via interchange with rail carriers, to and from the rest of the 
United States.  We also transport overseas freight through several Atlantic and Gulf Coast ports.  We provide 
comprehensive logistics services and offer the most extensive intermodal network in the eastern half of the United 
States. 

We make available free of charge through our website, www.nscorp.com, our annual report on Form 10-K, 
quarterly reports on Form 10-Q, current reports on Form 8-K, and all amendments to those reports as soon as 
reasonably practicable after such material is electronically filed with or furnished to the U.S. Securities and 
Exchange Commission (SEC).  In addition, the following documents are available on our website and in print to 
any shareholder who requests them:  

(cid:120)  Corporate Governance Guidelines  
(cid:120)  Charters of the Committees of the Board of Directors  
(cid:120)  The Thoroughbred Code of Ethics  
(cid:120)  Code of Ethical Conduct for Senior Financial Officers  
(cid:120)  Categorical Independence Standards for Directors  

K3 

 
 
 
 
 
 
 
 
 
 
RAILROAD OPERATIONS – At December 31, 2013, our railroads operated approximately 20,000 miles of 
road in 22 states and the District of Columbia. 

Our system reaches many individual industries, electric generating facilities, mines (in western Virginia, eastern 
Kentucky, southern and northern West Virginia, western Pennsylvania, and southern Illinois and Indiana), 
distribution centers, transload facilities, and other businesses located in our service area. 

Corridors with heaviest freight volume: 

(cid:120)  New York City area to Chicago (via Allentown and Pittsburgh) 
(cid:120)  Chicago to Macon (via Cincinnati, Chattanooga, and Atlanta) 
(cid:120)  Appalachian coal fields of Virginia, West Virginia, and Kentucky to Norfolk, Virginia and Sandusky, 

Ohio 

(cid:120)  Cleveland to Kansas City 
(cid:120)  Birmingham to Meridian 
(cid:120)  Memphis to Chattanooga 

K4 

 
 
 
 
 
 
The miles operated, which include major leased lines between Cincinnati, Ohio, and Chattanooga, Tennessee, and 
an exclusive operating agreement for trackage rights over property owned by North Carolina Railroad Company, 
were as follows: 

Mileage Operated at December 31, 2013 

  Second 

and 
  Other 
  Main 
  Track 

Miles 
of 
Road 

  Passing 
  Track, 
  Crossover   Way and     

and 

  Yard 
  Turnouts    Switching    Total  

Owned 
Operated under lease, contract or trackage rights 

 15,181   
 4,780   

 2,750   
 1,910   

 1,989   
 397   

 8,281   
 831   

 28,201 
 7,918 

  Total 

 19,961   

 4,660   

 2,386   

 9,112   

 36,119 

Triple Crown Operations – Triple Crown Services Company (Triple Crown), one of our subsidiaries, provides 
bimodal truckload transportation service primarily utilizing RoadRailer® trailers, a hybrid technology that 
facilitates both over-the-road and on-the-rail transportation utilizing enclosed trailers that are pulled over the 
highways in tractor-trailer configuration and over the rails by locomotives.  In addition, Triple Crown utilizes 
conventional trailers that are also moved on rail flatcars.  Triple Crown provides service in the eastern United 
States, as well as Ontario and Quebec, through a network of terminals strategically located in 13 cities. 

The following table sets forth certain statistics relating to our railroads’ operations for the past 5 years: 

Years ended December 31, 

2013 

  2012 

  2011 

  2010 

  2009 

159 
Revenue ton miles (billions) 
67.5 
Freight train miles traveled (millions) 
$0.0581   $0.0595   $0.0582   $0.0523   $0.0503 
Revenue per ton mile 
3,376    3,153    3,207    3,218    2,900 
Revenue ton miles per employee-hour worked 
Ratio of railway operating expenses to railway operating revenues  71.0%    71.7%    71.2%    71.9%    75.4% 

192   
75.7   

194   
74.8   

186   
76.3   

182   
72.6   

RAILWAY OPERATING REVENUES – Total railway operating revenues were $11.2 billion in 2013.  
Following is an overview of our three major market groups. 

COAL – Coal is our largest commodity group as measured by revenues.  Revenues from coal accounted for about 
23% of our total railway operating revenues in 2013.  We handled 150.1 million tons, or 1.3 million carloads, in 
2013, most of which originated on our lines from major eastern coal basins, with the balance from major western 
coal basins received via the Memphis and Chicago gateways.  Our coal franchise supports the electric generation 
market, serving approximately 100 coal generation plants, as well as the export, metallurgical and industrial 
markets, primarily through direct rail and river, lake, and coastal facilities, including various terminals on the 
Ohio River, Lambert’s Point in Norfolk, Virginia, the Port of Baltimore, and Lake Erie. 

See the discussion of coal revenues and tonnage, by type of coal, in Part II, Item 7, “Management’s Discussion 
and Analysis of Financial Condition and Results of Operations.” 

K5 

 
 
 
 
 
 
 
   
   
   
   
 
 
   
   
 
 
 
   
   
 
 
 
   
 
 
 
   
   
   
   
 
 
   
   
   
   
 
 
 
 
 
 
   
   
   
   
  
 
 
  
GENERAL MERCHANDISE – Our general merchandise market group is composed of five major commodity 
groupings:   

(cid:120)  Chemicals includes sulfur and related chemicals, petroleum products (including crude oil), chlorine and 

bleaching compounds, plastics, rubber, industrial chemicals, and chemical wastes.   

(cid:120)  Agriculture, consumer products, and government includes soybeans, wheat, corn, fertilizer, livestock and 

poultry feed, food oils, flour, beverages, canned goods, sweeteners, consumer products, ethanol, 
transportation equipment, and items for the U.S. military.   

(cid:120)  Metals and construction includes steel, aluminum products, machinery, scrap metals, cement, aggregates, 

sand, and minerals.   

(cid:120)  Automotive includes finished vehicles for BMW, Chrysler, Ford, General Motors, Honda, Hyundai, 

Mercedes-Benz, Mitsubishi, Subaru, Toyota, and Volkswagen, and auto parts for BMW, Chrysler, Ford, 
General Motors, Honda, Hyundai, Mazda, Mitsubishi, Nissan, Subaru, Toyota, and Volkswagen.   

(cid:120)  Paper, clay and forest products includes lumber and wood products, pulp board and paper products, wood 

fibers, wood pulp, scrap paper, and clay. 

In 2013, 119 million tons of general merchandise freight, or approximately 62% of total general merchandise 
tonnage we handled, originated on our lines.  The balance of general merchandise freight was received from 
connecting carriers at interterritorial gateways.  Our principal interchange points for received freight included 
Chicago, New Orleans, East St. Louis, Memphis, Detroit, Kansas City, Buffalo, Toledo, and Meridian.  General 
merchandise carloads handled in 2013 were 2.4 million, the revenues from which accounted for 56% of our total 
railway operating revenues. 

See the discussion of general merchandise revenues by commodity group in Part II, Item 7, “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations.” 

INTERMODAL – Our intermodal market group consists of shipments moving in trailers, domestic and 
international containers, and RoadRailer® equipment.  These shipments are handled on behalf of intermodal 
marketing companies, international steamship lines, truckers, and other shippers.  Intermodal units handled in 
2013 were 3.6 million, the revenues from which accounted for 21% of our total railway operating revenues. 

See the discussion of intermodal revenues in Part II, Item 7, “Management’s Discussion and Analysis of Financial 
Condition and Results of Operations.” 

FREIGHT RATES – Private contracts and exempt price quotes are our predominant pricing mechanisms.  Thus, 
a major portion of our freight business is not economically regulated by the federal government.  In general, 
market forces are the primary determinant of rail service prices. 

In 2013, our railroads were found by the U.S. Surface Transportation Board (STB), the regulatory board that has 
broad jurisdiction over railroad practices, to be “revenue adequate” on an annual basis based on results for the 
year 2012.  The STB has not made its revenue adequacy determination for the year 2013.  A railroad is “revenue 
adequate” on an annual basis under the applicable law when its return on net investment exceeds the rail 
industry’s composite cost of capital.  This determination is made pursuant to a statutory requirement.   

K6 

 
 
 
 
 
 
 
  
 
 
  
PASSENGER OPERATIONS – Amtrak operates regularly scheduled passenger trains on our lines between the 
following locations: 

(cid:120)  Alexandria and Lynchburg, Virginia 
(cid:120)  Alexandria, Virginia and New Orleans, Louisiana 
(cid:120)  Alexandria and Orange, Virginia 
(cid:120)  Petersburg and Norfolk, Virginia 
(cid:120)  Raleigh and Charlotte, North Carolina 
(cid:120)  Selma and Charlotte, North Carolina 
(cid:120)  Chicago, Illinois, and Porter, Indiana 
(cid:120)  Chicago, Illinois, and Cleveland, Ohio 
(cid:120)  Chicago, Illinois, and Pittsburgh, Pennsylvania 
(cid:120)  Kalamazoo and Battle Creek, Michigan 
(cid:120)  Kalamazoo and Detroit, Michigan 
(cid:120)  Pittsburgh and Harrisburg, Pennsylvania  

Two transportation commissions of the Commonwealth of Virginia operate commuter trains on our line between 
Manassas and Alexandria.  

We lease the Chicago to Manhattan, Illinois, line to the Commuter Rail Division of the Regional Transportation 
Authority of Northeast Illinois (METRA).  

We operate freight service over lines with significant ongoing Amtrak and commuter passenger operations, and 
conduct freight operations over trackage owned or leased by:  

(cid:120)  Amtrak 
(cid:120)  New Jersey Transit 
(cid:120)  Southeastern Pennsylvania Transportation Authority 
(cid:120)  Metro-North Commuter Railroad Company 
(cid:120)  Maryland Department of Transportation 

Amtrak and various commuter agencies conduct passenger operations over trackage owned by Conrail in the 
Shared Assets Areas (Note 5 to the Consolidated Financial Statements). 

NONCARRIER OPERATIONS – Our noncarrier subsidiaries engage principally in the acquisition, leasing, and 
management of coal, oil, gas and minerals; the development of commercial real estate; telecommunications; and 
the leasing or sale of rail property and equipment.  In 2013, no such noncarrier subsidiary or industry segment 
grouping of noncarrier subsidiaries met the requirements for a reportable business segment under relevant 
authoritative accounting guidance.   

RAILWAY PROPERTY 

Our railroad system extends across 22 states and the District of Columbia.  The railroad infrastructure makes us 
capital intensive with net property of approximately $27 billion on a historical cost basis.   

Property Additions – Property additions for the past five years were as follows (including capitalized leases): 

2013 

2012 

2011 
($ in millions) 

2010 

2009 

Road and all other property 
Equipment 

  Total 

$ 

$ 

 1,421   $ 
 550    

 1,465   $ 
 776    

 1,222   $ 
 938    

 1,153   $ 
 317    

 1,128 
 171 

 1,971   $ 

 2,241   $ 

 2,160   $ 

 1,470   $ 

 1,299 

K7 

 
 
 
 
 
 
 
    
  
 
  
 
 
 
 
 
 
 
 
 
   
   
 
   
 
   
 
 
Our capital spending and replacement programs are and have been designed to assure the ability to provide safe, 
efficient, and reliable rail transportation services.  For 2014, we have budgeted $2.2 billion of property additions. 

We have invested and will continue to invest in various projects and corridor initiatives to expand our rail 
network to increase capacity and improve transit times, while returning value to shareholders.  Initiatives include 
the following:  

(cid:120)  The Crescent Corridor consists of a program of projects for infrastructure and other facility improvements 

geared toward creating seamless, high-capacity intermodal routes spanning 11 states from New Jersey to 
Louisiana and offering truck-competitive service along several major interstate highway corridors, 
including I-81, I-85, I-20, I-40, I-59, I-78, and I-75.  

(cid:120)  The Heartland Corridor is a seamless, high-capacity intermodal route across Virginia and West Virginia 

to Midwest markets. 

(cid:120)  Meridian Speedway LLC, a joint venture with Kansas City Southern, owns and operates a 320-mile rail 

line between Meridian, Mississippi and Shreveport, Louisiana designed to increase capacity and improve 
service. 

(cid:120)  Pan Am Southern LLC, a joint venture with Pan Am Railways, Inc., owns and operates a 155-mile main 
line track that runs between Mechanicville, New York and Ayer, Massachusetts, along with 281 miles of 
secondary and branch lines, including trackage rights in New York, Connecticut, Massachusetts, New 
Hampshire, and Vermont designed to increase intermodal and automotive capacity.  

(cid:120)  The MidAmerica Corridor is an arrangement between us and Canadian National Railway (CN) to share 
track between Chicago, St. Louis, Kentucky, and Mississippi in order to establish more efficient routes 
for shipments moving between the Midwest and Southeast, including potential shipments from CN-served 
Illinois Basin coal producers to southeastern utility plants we serve.  

(cid:120)  The CREATE project is a public-private partnership to reduce rail and highway congestion and add 

freight and passenger capacity in the metropolitan Chicago area.  We and other railroads have agreed to 
participate in CREATE.

K8 

 
 
 
 
Equipment – At December 31, 2013, we owned or leased the following units of equipment: 

Owned(1) 

  Leased(2) 

Total 

  Capacity of 
  Equipment 
(Horsepower) 

Locomotives: 
  Multiple purpose 
  Auxiliary units 
  Switching 

     Total locomotives 

Freight cars: 
  Gondola 
  Hopper 
  Box 
  Covered hopper 
  Flat 
  Other 

     Total freight cars 

Other: 
  Highway trailers and containers 
  RoadRailer® 
  Work equipment 
  Vehicles 
  Miscellaneous 

     Total other 

 3,877 
 131 
 105 

 4,113 

 30,933 
 13,072 
 11,340 
 10,251 
 2,362 
 4,602 

 72,560 

 9,553 
 6,350 
 4,547 
 3,785 
 15,050 

 39,285 

 79 
- 
- 

 79 

 3,956 
 131 
 105 

 4,192 

 14,479,300 
- 
 157,750 

 14,637,050 

(Tons) 

 3,748,088 
 1,514,656 
 1,062,685 
 1,149,345 
 323,910 
 221,441 

 8,020,125 

 3,533 
 523 
 1,378 
 158 
 1,129 
 14 

 6,735 

 8,623 
 27 
 243 
- 
 7,778 

 16,671 

 34,466 
 13,595 
 12,718 
 10,409 
 3,491 
 4,616 

 79,295 

 18,176 
 6,377 
 4,790 
 3,785 
 22,828 

 55,956 

(1) 

Includes equipment leased to outside parties and equipment subject to equipment trusts, conditional sale 
agreements, and capitalized leases. 

(2)  Includes short-term and long-term operating leases. Freight cars include 523 units leased from Consolidated 

Rail Corporation.   

The following table indicates the number and year built for locomotives and freight cars owned at December 31, 
2013: 

Locomotives: 
No. of units 
% of fleet 

Freight cars: 
No. of units 
% of fleet 

2013 

2012 

2011 

2010 

2009 

  2004- 
2008 

  1999- 
2003 

  1998&     
  Before    Total 

50   
1%   

60   
1%   

90   
2%   

42   
1%   

- 
-%   

568   
14%   

605   
15%   

2,698   
66%   

4,113 
100% 

- 
-%   

2,025   
3%   

3,836   
5%   

150   
-%   

513   
1%   

4,031   
6%   

1,537    60,468    72,560 
100% 
83%   

2%   

K9 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
   
   
   
   
   
   
   
   
 
 
   
   
   
   
   
   
   
   
 
   
   
   
   
   
   
   
   
 
 
 
 
 
The following table shows the average age of our owned locomotive and freight car fleets at December 31, 2013, 
and information regarding 2013 retirements: 

Average age – in service 
Retirements 
Average age – retired 

Locomotives 

Freight Cars 

22.5 years 
17 units 
38.7 years 

30.2 years
6,522 cars
42.3 years

Our ongoing locomotive and freight car maintenance programs are intended to ensure the highest standards of 
safety, reliability, customer satisfaction, and equipment availability.  The locomotive bad order ratio includes all 
units (owned and leased) out of service for required periodic inspections, unscheduled maintenance and program 
work which includes such activity as overhauls. 

Locomotives 
Freight cars 

Annual Average Bad Order Ratio 
2011 
7.3% 
5.7% 

2010 
  6.7% 
  5.8% 

2012 
7.1%   
5.3%   

2013 
7.1%   
4.9%   

2009 
  6.1% 
  4.5% 

Encumbrances – Certain railroad equipment is subject to the prior lien of equipment financing obligations 
totaling $15 million at December 31, 2013. 

Track Maintenance – Of the 36,119 total miles of track we operate, we are responsible for maintaining 28,957 
miles, with the remainder being operated under trackage rights from other parties responsible for maintenance. 

Over 82% of the main line trackage (including first, second, third, and branch main tracks, all excluding rail 
operated pursuant to trackage rights) has rail ranging from 131 to 155 pounds per yard with the standard 
installation currently at 136 pounds per yard.  Approximately 44% of our lines, excluding rail operated pursuant 
to trackage rights, carried 20 million or more gross tons per track mile during 2013. 

The following table summarizes several measurements regarding our track roadway additions and replacements 
during the past five years: 

Track miles of rail installed 
Miles of track surfaced 
New crossties installed (millions) 

2013 

 549  
 5,475  
 2.5  

2012 

 509  
 5,642  
 2.6  

2011 

 484  
 5,441  
 2.7  

2010 

 422  
 5,326  
 2.6  

2009 

 434 
 5,568 
 2.7 

Microwave System – Our microwave system, consisting of approximately 6,968 radio route miles, 421 core 
stations, 30 secondary stations, and five passive repeater stations, provides communications between most 
operating locations.  We use the microwave system primarily for voice communications, VHF radio control 
circuits, data and facsimile transmissions, traffic control operations, and AEI data transmissions.

Traffic Control – Of the approximately 16,500 route miles we dispatch, about 11,025 miles are signalized, 
including 8,200 miles of centralized traffic control (CTC) and 2,825 miles of automatic block signals.  Of the 
8,200 miles of CTC, approximately 6,836 miles are controlled by data radio originating at 336 base station radio 
sites. 

Computers – A computer network consisting of a centralized production and backup data center near Atlanta, 
Georgia, and various distributed computers throughout the company connects the yards, terminals, transportation 
offices, rolling stock repair points, sales offices, and other key system locations.  Operating and traffic data are 
processed and stored to provide customers with information on their shipments throughout the system.  Computer 
systems provide current information on the location of every train and each car on line, as well as related waybill 
and other train and car movement data.  In addition, our computer systems assist us in the performance of a 

K10 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
variety of functions and services, including payroll, car and revenue accounting, billing, sourcing, inventory 
management activities and controls, and special studies.

ENVIRONMENTAL MATTERS – Compliance with federal, state, and local laws and regulations relating to 
the protection of the environment is one our principal goals.  To date, such compliance has not had a material 
effect on our financial position, results of operations, liquidity, or competitive position.  See “Legal Proceedings,” 
Part I, Item 3; “Personal Injury, Environmental, and Legal Liabilities” in Part II, Item 7, “Management’s 
Discussion and Analysis of Financial Condition and Results of Operations,” and Note 16 to the Consolidated 
Financial Statements.

EMPLOYEES – The following table shows the average number of employees and the average cost per employee 
for wages and benefits: 

Average number of employees 
Average wage cost per employee  $ 
Average benefit cost per employee  $ 

2013 
 30,103 
 72,000 
 40,000 

 $ 
 $ 

2012 
 30,943 
 69,000 
 38,000 

 $ 
 $ 

2011 
 30,329 
 71,000 
 39,000 

 $ 
 $ 

2010 
 28,559 
 69,000 
 37,000 

 $ 
 $ 

2009 
 28,593 
 63,000 
 32,000 

More than 80% of our railroad employees are covered by collective bargaining agreements with various labor 
unions. See the discussion of “Labor Agreements” in Part II, Item 7, “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations.”   

GOVERNMENT REGULATION – In addition to environmental, safety, securities, and other regulations 
generally applicable to all business, our railroads are subject to regulation by the STB.  The STB has jurisdiction 
over some rates, routes, fuel surcharges, conditions of service, and the extension or abandonment of rail 
lines.  The STB also has jurisdiction over the consolidation, merger, or acquisition of control of and by rail 
common carriers.  The Federal Railroad Administration (FRA) regulates certain track and mechanical equipment 
standards. 

The relaxation of economic regulation of railroads, following the Staggers Rail Act of 1980, included exemption 
from STB regulation of the rates and most service terms for intermodal business (trailer-on-flat-car, container-on-
flat-car), rail boxcar shipments, lumber, manufactured steel, automobiles, and certain bulk commodities such as 
sand, gravel, pulpwood, and wood chips for paper manufacturing.  Further, all shipments that we have under 
contract are effectively removed from regulation for the duration of the contract.  About 88% of our revenues 
comes from either exempt shipments or shipments moving under transportation contracts; the remainder comes 
from shipments moving under public tariff rates. 

Efforts have been made over the past several years to re-subject the rail industry to increased federal economic 
regulation, and such efforts are expected to continue in 2014.  The Staggers Rail Act of 1980 substantially 
balanced the interests of shippers and rail carriers, and encouraged and enabled rail carriers to innovate, invest in 
their infrastructure, and compete for business, thereby contributing to the economic health of the nation and to the 
revitalization of the industry.  Accordingly, we will continue to oppose efforts to reimpose increased economic 
regulation.   

Government regulations concerning the safety and security of our railroads are discussed within the “Security of 
Operations” section contained herein.   

COMPETITION – There is continuing strong competition among rail, water, and highway carriers.  Price is 
usually only one factor of importance as shippers and receivers choose a transport mode and specific hauling 
company. Inventory carrying costs, service reliability, ease of handling, and the desire to avoid loss and damage 
during transit are also important considerations, especially for higher-valued finished goods, machinery, and 
consumer products.  Even for raw materials, semi-finished goods, and work-in-progress, users are increasingly 
sensitive to transport arrangements that minimize problems at successive production stages. 

K11 

 
 
 
 
 
  
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
Our primary rail competitor is CSX Corporation; both railroads operate throughout much of the same 
territory.  Other railroads also operate in parts of the territory.  We also compete with motor carriers, water 
carriers, and with shippers who have the additional options of handling their own goods in private carriage, 
sourcing products from different geographic areas, and using substitute products. 

Certain marketing strategies among railroads and between railroads and motor carriers enable railroads to 
compete more effectively in specific markets.   

SECURITY OF OPERATIONS – We continue to take measures to provide enhanced security for our rail 
system. Our comprehensive security plan is modeled on and was developed in conjunction with the security plan 
prepared by the Association of American Railroads (AAR) post September 11, 2001.  The AAR Security Plan 
defines four Alert Levels and details the actions and countermeasures that are being applied across the railroad 
industry as a terrorist threat increases or decreases.  The Alert Level actions include countermeasures that will be 
applied in three general areas:  (1) operations (including transportation, engineering, and mechanical); (2) 
information technology and communications; and, (3) railroad police.  Although security concerns preclude 
public disclosure of its contents, our System Security Plan outlines the protocol within our company for all 
concerned to be notified of AAR Alert Level changes.  All of our Operations Division employees are advised by 
their supervisors or train dispatchers, as appropriate, of any change in Alert Level and any additional 
responsibilities they may incur due to such change. 

Our plan also effectively addresses and complies with U.S. Department of Transportation (DOT) security 
regulations pertaining to training and security plans with respect to the transportation of hazardous materials.  As 
part of the plan, security awareness training is given to all railroad employees who directly affect hazardous 
material transportation safety, and this training is integrated into recurring hazardous material training and re-
certification programs.  Toward that end, we, working closely with the National Transit Institute at Rutgers 
University, developed a four-module uniform national training program.  We have also worked with the 
Transportation Security Administration (TSA) in developing other industry training programs.  More in-depth 
security training has been given to select employees of ours who have been given specific security 
responsibilities, and additional, location-specific security plans are in place for certain metropolitan areas and 
each of the six port facilities we serve.  With respect to the ports, each facility plan has been approved by the 
applicable Captain of the Port and remains subject to inspection by the U.S. Coast Guard. 

Additionally, we continue to engage in close and regular coordination with numerous federal and state agencies, 
including the U.S. Department of Homeland Security (DHS), the TSA, the Federal Bureau of Investigation (FBI), 
the FRA, the U.S. Coast Guard, U.S. Customs and Border Protection, and various state Homeland Security 
offices.  As one notable example, one of our Police Special Agents in Charge (SAC), under the auspices of the 
AAR, continues to serve at the National Joint Terrorism Task Force (NJTTF) operated by the FBI, and located at 
the National Counter Terrorism Center (NCTC) in Arlington, Virginia to represent and serve as liaison to the 
North American rail industry.  This arrangement improves logistical flow of vital security and law enforcement 
information with respect to the rail industry as a whole, while having the post filled by one of our SACs also 
serves to foster a strong working relationship between us and the FBI.  We also are a member of the Customs-
Trade Partnership Against Terrorism (C-TPAT) program sponsored by U.S. Customs.  C-TPAT allows us to work 
closely with U.S. Customs and our customers to develop measures that will help ensure the integrity of freight 
shipments moving on our railroads, particularly those moving to or from a foreign country.  Based on 
participation in C-TPAT, we have ensured that our plan meets all current applicable security recommendations 
made by U.S. Customs. 

Similarly, we continue to be guided in our operations by various supplemental security action items issued by 
DHS and DOT, U.S. Coast Guard Maritime Security requirements, as well as voluntary security action items 
developed in collaboration with TSA, DOT, and the freight railroads. Many of the action items are based on 
lessons learned from DHS and DOT security assessments of rail corridors in High Threat Urban Areas (HTUA). 
Particular attention is aimed at reducing risk in HTUA by:  (1) the establishment of secure storage areas for rail 

K12 

 
 
 
 
 
  
 
 
 
cars carrying toxic-by-inhalation (TIH) materials; (2) the expedited movement of trains transporting rail cars 
carrying TIH materials; (3) the minimization of unattended loaded tank cars carrying TIH materials; and (4) 
cooperation with federal, state, local and tribal governments to identify, through risk assessments, those locations 
where security risks are the highest.  These action items and our compliance initiatives are outlined in the various 
departmental sections of our System Security Plan.  We have taken appropriate actions to be compliant with the 
TSA Final Security Rule addressing Rail Security Sensitive Materials (RSSM) to ensure these shipments are 
properly inspected and that positive chain-of-custody is maintained when required.  We are in compliance with 
the Pipeline and Hazardous Materials Safety Administration (PHMSA) rail-routing regulations outlined in Docket 
HM-232E.  We conduct ongoing route evaluations.  In 2011, as part of the FRA’s bi-annual review, this 
methodology and selected routes were found to be compliant with the regulation.  The next review by the FRA is 
expected mid-year 2014. 

In 2013, through participation in the Transportation Community Awareness and Emergency Response 
(TRANSCAER) Program, we provided rail accident response training to approximately 4,900 emergency 
responders, such as local police and fire personnel. Our other training efforts throughout 2013 included 
participation in 17 drills for local, state, and federal agencies.  We also have ongoing programs to sponsor local 
emergency responders at the Security and Emergency Response Training Course conducted at the AAR 
Transportation Technology Center in Pueblo, Colorado. 

Improvements in equipment design also are expected to play a role in enhancing rail security.  PHMSA, in 
coordination with the FRA, has amended the Hazardous Materials Regulations to prescribe enhanced safety for 
rail transportation of TIH materials, has provided interim design standards for railroad tank cars.  The rule 
mandates commodity-specific improvements in safety features and design standards for newly manufactured 
DOT specification tank cars and an improved top fittings performance standard.  The interim standards 
established in this rule will enhance the accident survivability of TIH tank cars.   

Item 1A. Risk Factors 

We are subject to significant governmental legislation and regulation over commercial, operating and 
environmental matters.  Railroads are subject to the enactment of laws by Congress that could increase 
economic regulation of the industry.  Railroads presently are subject to commercial regulation by the Surface 
Transportation Board (STB), which has jurisdiction over some rates, routes, fuel surcharges, conditions of service, 
and the extension or abandonment of rail lines.  The STB also has jurisdiction over the consolidation, merger, or 
acquisition of control of and by rail common carriers.  Additional economic regulation of the rail industry by 
Congress or the STB, whether under new or existing laws, could have a significant negative impact on our ability 
to determine prices for rail services and result in a material adverse effect in the future on our financial position, 
results of operations, or liquidity in a particular year or quarter.  This potential material adverse effect could also 
result in reduced capital spending on our rail network or abandonment of lines. 

Railroads are subject to safety and security regulation by the U.S. Department of Transportation and the U.S. 
Department of Homeland Security, which regulate most aspects of our operations.  Compliance with the Rail 
Safety Improvement Act of 2008 will result in additional operating costs associated with the statutorily mandated 
implementation of positive train control by 2015.  In addition to increased capital expenditures, implementation 
may result in reduced operational efficiency and service levels, as well as increased compensation and benefits 
expenses, and increased claims and litigation costs. 

Our operations are subject to extensive federal and state environmental laws and regulations concerning, among 
other things, emissions to the air; discharges to waterways or groundwater supplies; handling, storage, 
transportation, and disposal of waste and other materials; and the cleanup of hazardous material or petroleum 
releases.  The risk of incurring environmental liability – for acts and omissions, past, present, and future – is 
inherent in the railroad business.  This risk includes property owned by us, whether currently or in the past, that is 
or has been subject to a variety of uses, including our railroad operations and other industrial activity by past 
owners or our past and present tenants. 

K13 

 
 
 
 
 
  
 
 
 
Environmental problems that are latent or undisclosed may exist on these properties, and we could incur 
environmental liabilities or costs, the amount and materiality of which cannot be estimated reliably at this time, 
with respect to one or more of these properties.  Moreover, lawsuits and claims involving other unidentified 
environmental sites and matters are likely to arise from time to time, and the resulting liabilities could have a 
significant effect on our financial position, results of operations, or liquidity in a particular year or quarter. 

As a common carrier by rail, we must offer to transport hazardous materials, regardless of risk. 
Transportation of certain hazardous materials could create catastrophic losses in terms of personal injury and 
property (including environmental) damage, and compromise critical parts of our rail network.  A catastrophic rail 
accident involving hazardous materials could have a material adverse effect on our financial position, results of 
operations, or liquidity to the extent not covered by insurance.  We have obtained insurance for potential losses 
for third-party liability and first-party property damages; however, insurance is available from a limited number 
of insurers and may not continue to be available or, if available, may not be obtainable on terms acceptable to us. 

We may be affected by terrorism or war.  Any terrorist attack, or other similar event, any government response 
thereto, and war or risk of war could cause significant business interruption and may adversely affect our financial 
position, results of operations, or liquidity in a particular year or quarter.  Because we play a critical role in the 
nation’s transportation system, we could become the target of such an attack or have a significant role in the 
government’s preemptive approach or response to an attack or war. 

Although we currently maintain insurance coverage for third-party liability arising out of war and acts of 
terrorism, we maintain only limited insurance coverage for first-party property damage and damage to property in 
our care, custody, or control caused by certain acts of terrorism.  In addition, premiums for some or all of our 
current insurance programs covering these losses could increase dramatically, or insurance coverage for certain 
losses could be unavailable to us in the future. 

We may be affected by general economic conditions.  Prolonged negative changes in domestic and global 
economic conditions affecting the producers and consumers of the commodities we carry may have an adverse 
effect on our financial position, results of operations, or liquidity in a particular year or quarter.  Economic 
conditions resulting in bankruptcies of one or more large customers could have a significant impact on our 
financial position, results of operations, or liquidity in a particular year or quarter. 

We may be affected by climate change legislation or regulation.  Concern over climate change has led to 
significant federal, state, and international legislative and regulatory efforts to limit greenhouse gas (GHG) 
emissions.  Moreover, even without such legislation or regulation, government incentives and adverse publicity 
relating to GHGs could affect certain of our customers and the markets for certain of the commodities we 
carry.  Restrictions, caps, taxes, or other controls on GHG emissions, including diesel exhaust, could significantly 
increase our operating costs, decrease the amount of traffic handled, and decrease the value of coal reserves we 
own, and thus could have an adverse effect on our financial position, results of operations, or liquidity in a 
particular year or quarter.  Such restrictions could affect our customers that (1) use commodities that we carry to 
produce energy, including coal, (2) use significant amounts of energy in producing or delivering the commodities 
we carry, or (3) manufacture or produce goods that consume significant amounts of energy. 

We face competition from other transportation providers.  We are subject to competition from motor carriers, 
railroads and, to a lesser extent, ships, barges, and pipelines, on the basis of transit time, pricing, and quality and 
reliability of service.  While we have used primarily internal resources to build or acquire and maintain our rail 
system, trucks and barges have been able to use public rights-of-way maintained by public entities.  Any future 
improvements or expenditures materially increasing the quality or reducing the cost of alternative modes of 
transportation in the regions in which we operate, or legislation granting materially greater latitude for motor 
carriers with respect to size or weight limitations, could have a material adverse effect on our financial position, 
results of operations, or liquidity in a particular year or quarter. 

K14 

 
 
 
 
 
 
 
 
 
 
 
The operations of carriers with which we interchange may adversely affect our operations.  Our ability to 
provide rail service to customers in the U.S. and Canada depends in large part upon our ability to maintain 
cooperative relationships with connecting carriers with respect to, among other matters, freight rates, revenue 
division, car supply and locomotive availability, data exchange and communications, reciprocal switching, 
interchange, and trackage rights. Deterioration in the operations of or service provided by connecting carriers, or 
in our relationship with those connecting carriers, could result in our inability to meet our customers’ demands or 
require us to use alternate train routes, which could result in significant additional costs and network 
inefficiencies. 

We rely on technology and technology improvements in our business operations.  If we experience 
significant disruption or failure of one or more of our information technology systems, including computer 
hardware, software, and communications equipment, we could experience a service interruption, a security 
breach, or other operational difficulties.  Additionally, if we do not have sufficient capital to acquire new 
technology or we are unable to implement new technology, we may suffer a competitive disadvantage within the 
rail industry and with companies providing other modes of transportation service.  Any of these factors could 
have a material adverse effect on our financial position, results of operations, or liquidity in a particular year or 
quarter. 

The vast majority of our employees belong to labor unions, and labor agreements, strikes, or work 
stoppages could adversely affect our operations.  More than 80% of our railroad employees are covered by 
collective bargaining agreements with various labor unions.  If unionized workers were to engage in a strike, work 
stoppage, or other slowdown, we could experience a significant disruption of our operations.  Additionally, future 
national labor agreements, or renegotiation of labor agreements or provisions of labor agreements, could 
significantly increase our costs for healthcare, wages, and other benefits.  Any of these factors could have a 
material adverse impact on our financial position, results of operations, or liquidity in a particular year or quarter. 

We may be subject to various claims and lawsuits that could result in significant expenditures.  The nature 
of our business exposes us to the potential for various claims and litigation related to labor and employment, 
personal injury, commercial disputes, freight loss and other property damage, and other matters.  Job-related 
personal injury and occupational claims are subject to the Federal Employer’s Liability Act (FELA), which is 
applicable only to railroads. FELA’s fault-based tort system produces results that are unpredictable and 
inconsistent as compared with a no-fault worker’s compensation system.  The variability inherent in this system 
could result in actual costs being very different from the liability recorded. 

Any material changes to current litigation trends or a catastrophic rail accident involving any or all of freight loss  
property damage, personal injury, and environmental liability could have a material adverse effect on our 
financial position, results of operations, or liquidity to the extent not covered by insurance.  We have obtained 
insurance for potential losses for third-party liability and first-party property damages.  Specified levels of risk are 
retained on a self-insurance basis (currently up to $50 million and above $1 billion per occurrence and/or policy 
year for bodily injury and property damage to third parties and up to $25 million and above $175 million per 
occurrence and/or policy year for property owned by us or in our care, custody, or control).  Insurance is available 
from a limited number of insurers and may not continue to be available or, if available, may not be obtainable on 
terms acceptable to us. 

Severe weather could result in significant business interruptions and expenditures.  Severe weather 
conditions and other natural phenomena, including hurricanes, floods, fires, and earthquakes, may cause 
significant business interruptions and result in increased costs, increased liabilities, and decreased revenues, 
which could have an adverse effect on our financial position, results of operations, or liquidity in a particular year 
or quarter. 

Unpredictability of demand for rail services resulting in the unavailability of qualified personnel could 
adversely affect our operational efficiency and ability to meet demand.  Workforce demographics, training 
requirements, and the availability of qualified personnel, particularly engineers and trainmen, could each have a 

K15 

 
 
 
 
 
 
 
 
 
negative impact on our ability to meet demand for rail service.  Unpredictable increases in demand for rail 
services may exacerbate such risks, which could have a negative impact on our operational efficiency and 
otherwise have a material adverse effect on our financial position, results of operations, or liquidity in a particular 
year or quarter. 

We may be affected by supply constraints resulting from disruptions in the fuel markets or the nature of 
some of our supplier markets.  We consumed 477 million gallons of diesel fuel in 2013.  Fuel availability could 
be affected by any limitation in the fuel supply or by any imposition of mandatory allocation or rationing 
regulations.  A severe fuel supply shortage arising from production curtailments, increased demand in existing or 
emerging foreign markets, disruption of oil imports, disruption of domestic refinery production, damage to 
refinery or pipeline infrastructure, political unrest, war or other factors, could have a material adverse effect on 
our financial position, results of operations, or liquidity in a particular year or quarter.  Also, such an event could 
impact us as well as our customers and other transportation companies. 

Due to the capital intensive nature and industry-specific requirements of the rail industry, high barriers of entry 
exist for potential new suppliers of core railroad items, such as locomotives and rolling stock equipment. 
Additionally, we compete with other industries for available capacity and raw materials used in the production of 
certain track materials, such as rail and ties.  Changes in the competitive landscapes of these limited-supplier 
markets could result in increased prices or significant shortages of materials that could have a material adverse 
effect on our financial position, results of operations, or liquidity in a particular year or quarter. 

The state of capital markets could adversely affect our liquidity.  From time-to-time we rely on the capital 
markets to provide some of our capital requirements, including the issuance of long-term debt instruments and 
commercial paper, as well as the sale of certain receivables.  Significant instability or disruptions of the capital 
markets, including the credit markets, or deterioration of our financial condition due to internal or external factors 
could restrict or eliminate our access to, and/or significantly increase the cost of, various financing sources, 
including bank credit facilities and issuance of corporate bonds.  Instability or disruptions of the capital markets 
and deterioration of our financial condition, alone or in combination, could also result in a reduction in our credit 
rating to below investment grade, which could prohibit or restrict us from accessing external sources of short- and 
long-term debt financing and/or significantly increase the associated costs. 

Item 1B. Unresolved Staff Comments 

None. 

K16 

 
 
 
 
 
 
  
 
  
Item 3. Legal Proceedings 

On November 6, 2007, various antitrust class actions filed against us and other Class I railroads in various Federal 
district courts regarding fuel surcharges were consolidated in the District of Columbia by the Judicial Panel on 
Multidistrict Litigation.  On June 21, 2012, the court certified the case as a class action.  The defendant railroads 
appealed this certification, and on August 9, 2013, the Court of Appeals for the District of Columbia vacated the 
District Court’s decision and remanded the case for further consideration.  We believe the allegations in the 
complaints are without merit and intend to vigorously defend the cases.  We do not believe the outcome of these 
proceedings will have a material effect on our financial position, results of operations, or liquidity.  A lawsuit 
containing similar allegations against us and four other major railroads that was filed on March 25, 2008, in the 
U.S. District Court for the District of Minnesota was voluntarily dismissed by the plaintiff subject to a tolling 
agreement entered into in August 2008, and most recently extended in August 2013. 

We received a Notice of Violation (NOV) issued by the Tennessee Department of Environmental Conservation 
concerning soil runoff in connection with construction of the Memphis Regional Intermodal Facility in Rossville, 
Tennessee.  Although we will contest liability and the imposition of any penalties, we describe this matter here 
consistent with SEC rules and requirements concerning governmental proceedings with respect to environmental 
laws and regulations.  We do not believe that the outcome of this proceeding will have a material effect on our 
financial position, results of operations, or liquidity.

Item 4. Mine Safety Disclosures 

Not applicable.

K17 

 
 
 
 
 
 
 
Executive Officers of the Registrant 

Our executive officers generally are elected and designated annually by the Board of Directors at its first meeting 
held after the annual meeting of stockholders, and they hold office until their successors are elected.  Executive 
officers also may be elected and designated throughout the year as the Board of Directors considers appropriate.  
There are no family relationships among our officers, nor any arrangement or understanding between any officer 
and any other person pursuant to which the officer was selected.  The following table sets forth certain 
information, at February 1, 2014, relating to our officers. 

Name, Age, Present Position 

   Business Experience During Past Five Years 

Charles W. Moorman, 61,  
  Chairman and  
  Chief Executive Officer 

James A. Squires, 52, 
  President 

Deborah H. Butler, 59, 
  Executive Vice President – 
  Planning and Chief 
  Information Officer 

Cindy C. Earhart, 52, 
  Executive Vice President – 
  Administration 

James A. Hixon, 60, 
  Executive Vice President – 
  Law and Corporate Relations 

Mark D. Manion, 61, 
  Executive Vice President and 
  Chief Operating Officer 

Donald W. Seale, 61, 
  Executive Vice President and 
  Chief Marketing Officer 

Marta R. Stewart, 56, 
  Executive Vice President – 
  Finance and Chief Financial Officer 

Thomas E. Hurlbut, 49, 
  Vice President and Controller 

Present position since February 1, 2006. 

Present position since June 1, 2013.  
  Served as Executive Vice – Administration from 
  August 1, 2012 to June 1, 2013 . 
  Served as Executive Vice President – Finance and Chief  
  Financial Officer from July 1, 2007 to August 1, 2012.   

Present position since June 1, 2007. 

Present position since June 1, 2013. 
  Served as Vice President Human Resources from  
  March 1, 2007 to June 1, 2013. 

Present position since October 1, 2005. 

Present position since April 1, 2009. 
  Served as Executive Vice President – Operations from  
  October 1, 2004  to April 1, 2009. 

Present position since April 1, 2006. 

Present position since November 1, 2013. 
  Served as Vice President and Treasurer from April 1, 2009 
  to November 1, 2013.  Served as Vice President and  
  Controller from December 1, 2003 to April 1, 2009. 

Present position since November 1, 2013.  
  Served as Vice President Audit and Compliance from     
  February 1, 2010 to November 1, 2013.  Served as  
  Assistant Vice President Internal Audit from  
  February 1, 2008 to February 1, 2010. 

K18 

 
 
 
 
 
  
     
  
 
 
 
  
  
 
 
 
  
  
 
 
  
  
  
  
PART II 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of 
Equity Securities 

STOCK PRICE AND DIVIDEND INFORMATION  

Common Stock is owned by 30,990 stockholders of record as of December 31, 2013 and is traded on the New 
York Stock Exchange under the symbol “NSC.”   The following table shows the high and low sales prices as 
reported by Bloomberg L.P. on its internet-based service and dividends per share, by quarter, for 2013 and 2012.  

2013 

1st 

2nd 

3rd 

4th 

Quarter 

Market Price 
  High 
  Low 

Dividends per share 

2012 

Market Price 
  High 
  Low 

Dividends per share 

$ 

$ 

 75.59   $ 
 61.63  
 0.50  

 79.32   $ 
 69.55  
 0.50  

 77.84   $ 
 70.73  
 0.52  

 92.87 
 75.82 
 0.52 

1st 

2nd 

3rd 

4th 

 78.24   $ 
 64.45  
 0.47  

 74.41   $ 
 63.67  
 0.47  

 75.10   $ 
 63.63  
 0.50  

 67.71 
 56.34 
 0.50 

ISSUER PURCHASES OF EQUITY SECURITIES 

Total 
of Shares 
(or Units) 
  Purchased  (1) 

  Average 
  Price Paid 
  per Share 
(or Unit) 

Period 

Total 
Number of 
Shares (or Units) 
Purchased as 
Part of Publicly 
  Announced Plans 
(2) 
or Programs 

Maximum Number 
(or Approximate 
Dollar Value) 
of Shares (or Units) 
that may yet be 
Purchased under 
the Plans or Programs  (2) 

October 1-31, 2013 
November 1-30, 2013 
December 1-31, 2013 

Total 

  $ 

 818,038   
 1,024   
 4,960   

 824,022   

 78.46  
 87.11  
 90.58  

 808,800   
-   
-   

 808,800   

 38,278,367   
 38,278,367   
 38,278,367   

(1)  Of this amount, 15,222 represents shares tendered by employees in connection with the exercise of stock options 

under the stockholder-approved Long-Term Incentive Plan.  

(2)  Our Board of Directors authorized a share repurchase program, pursuant to which up to 125 million shares of 
Common Stock could be purchased through December 31, 2014.  On August 1, 2012, our Board of Directors 
authorized the repurchase of up to an additional 50 million shares of Common Stock through December 31, 2017. 

K19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
Item 6. Selected Financial Data 

FIVE-YEAR FINANCIAL REVIEW 

2013 

2012 

2011 
($ in millions, except per share amounts) 

2010 

2009 

RESULTS OF OPERATIONS 
Railway operating revenues 
Railway operating expenses 
    Income from railway operations 

Other income – net 
Interest expense on debt 
    Income before income taxes 

$   11,245    $ 

 7,988     
 3,257     

 233     
 525     
 2,965     

 11,040    $ 
 7,916     
 3,124     

 11,172    $ 
 7,959     
 3,213     

 9,516    $ 
 6,840     
 2,676     

 7,969 
 6,007 
 1,962 

 129     
 495     
 2,758     

 160     
 455     
 2,918     

 153     
 462     
 2,367     

 127 
 467 
 1,622 

Provision for income taxes 

 1,055     

 1,009     

 1,002     

 871     

 588 

      Net income 

$ 

 1,910    $ 

 1,749    $ 

 1,916    $ 

 1,496    $ 

 1,034 

PER SHARE DATA 
Net income     – basic 
                       – diluted 
Dividends 
Stockholders’ equity at year end 

FINANCIAL POSITION 
Total assets 
Total debt 
Stockholders’ equity 

OTHER 
Property additions 

Average number of shares outstanding (thousands) 
Number of stockholders at year end 
Average number of employees: 
    Rail 
    Nonrail 

        Total 

$ 

 6.10   $ 
 6.04    
 2.04    
 36.55    

 5.42   $ 
 5.37    
 1.94    
 31.08    

 5.52   $ 
 5.45    
 1.66    
 30.00    

 4.06   $ 
 4.00    
 1.40    
 29.85    

 2.79 
 2.76 
 1.36 
 28.06 

$   32,483    $ 
 9,448     
 11,289     

 30,342    $ 
 8,682     
 9,760     

 28,538    $ 
 7,540     
 9,911     

 28,199    $   27,369 
 7,153 
 7,025     
 10,353 
 10,669     

$ 

 1,971    $ 

 2,241    $ 

 2,160    $ 

 1,470    $ 

 1,299 

   311,916       320,864       345,484       366,522       367,077 
 37,486 

 33,381     

 30,990     

 35,416     

 32,347     

 29,698     
 405     

 30,543     
 400     

 29,933     
 396     

 28,160     
 399     

 28,173 
 420 

 30,103     

 30,943     

 30,329     

 28,559     

 28,593 

See accompanying consolidated financial statements and notes thereto.

K20 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
     
     
     
     
 
 
 
 
 
 
     
     
     
     
 
 
 
 
     
     
     
     
 
 
     
     
     
     
 
 
 
 
 
 
     
     
     
     
 
 
     
     
     
     
 
 
 
 
 
     
     
     
     
 
 
     
     
     
     
 
 
 
     
     
     
     
 
 
 
     
     
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations 

Norfolk Southern Corporation and Subsidiaries 
Management’s Discussion and Analysis of 
Financial Condition and Results of Operations  

The following discussion and analysis should be read in conjunction with the Consolidated Financial Statements 
and Notes and the Selected Financial Data. 

OVERVIEW  

We are one of the nation’s premier transportation companies.  Our Norfolk Southern Railway Company 
subsidiary operates approximately 20,000 miles of road in 22 states and the District of Columbia, serves every 
major container port in the eastern United States, and provides efficient connections to other rail carriers.  We 
operate the most extensive intermodal network in the East and are a major transporter of coal, automotive, and 
industrial products.   

Our net income increased 9% in 2013, compared with 2012, and earnings per share improved 12%, reflecting 
improved operating results, a large gain from a nonoperating transaction, and share repurchases.  Higher revenues 
and increased network efficiencies improved our railway operating ratio (a measure of the amount of operating 
revenues consumed by operating expenses) from 71.7% in 2012 to 71.0% in the current year.  

Cash provided by operating activities totaled $3.1 billion, which along with proceeds from borrowings and cash 
on hand, allowed for property additions, dividends, share repurchases, and debt repayments. During 2013, we 
repurchased 8.3 million shares of Common Stock at a total cost of $627 million. Since inception of our stock 
repurchase program in 2006, we have repurchased and retired 136.7 million shares of Common Stock at a total 
cost of $8.1 billion. At December 31, 2013, cash, cash equivalents, and short-term investments totaled 
$1.6 billion. 

In 2014, we expect revenues to increase, reflecting higher volumes.  We will continue to focus on safety, cost 
control, productivity, service levels, operational efficiency, and an ongoing market-based approach to pricing.  

K21 

 
 
 
 
 
 
 
 
 
 
  
SUMMARIZED RESULTS OF OPERATIONS  

2013 Compared with 2012 

Net income in 2013 was $1.9 billion, or $6.04 per diluted share, up $161 million, or 9%, compared with 
$1.7 billion, or $5.37 per diluted share, in 2012, a reflection of a 4% increase in income from railway operations, 
in addition to the favorable impact of the recognition of the gain from the sale of certain assets to the Michigan 
Department of Transportation (MDOT), which benefited net income by $60 million and earnings per share by 
$0.19.  Railway operating revenues rose 2%, while operating expenses increased 1%, driven largely by higher 
volume-related expenses. 

2012 Compared with 2011 

Net income in 2012 was $1.7 billion, or $5.37 per diluted share, down $167 million, or 9%, compared with  
$1.9 billion, or $5.45 per diluted share, in 2011.  The decrease in net income was due to lower income from 
railway operations, lower nonoperating income items, higher interest expense on debt, and a higher effective 
income tax rate (Note 3).  Railway operating revenues decreased modestly, $132 million, reflecting lower average 
revenue per unit, including fuel surcharges.  Railway operating expenses also decreased modestly, $43 million, 
largely driven by the absence of the $58 million unfavorable arbitration ruling in 2011 and declines related to 
network efficiency and productivity gains, offset by higher depreciation and intermodal volume-related expenses. 

DETAILED RESULTS OF OPERATIONS  

Railway Operating Revenues  

Railway operating revenues were $11.2 billion in 2013, $11.0 billion in 2012, and $11.2 billion in 2011.  The 
following table presents a three-year comparison of revenues, volumes, and average revenue per unit by market 
group.  

2013 

Revenues 
2012 
   ($ in millions) 

2011 

  2013 

Units 
  2012 

  2011 

    (in thousands) 

2013 

Revenue per Unit 
2012 
($ per unit)      

2011 

Coal 
General merchandise: 

 Chemicals 
 Agr./consumer/gov’t. 
 Metals/construction 
 Automotive 
 Paper/clay/forest 
General merchandise 

Intermodal 

  Total 

$ 

 2,543    $ 

 2,879   $ 

 3,458  

 1,346.7  

 1,414.1  

 1,619.6   $ 

 1,888   $ 

 2,036   $ 

 2,135 

 1,667     
 1,467     
 1,405     
 984     
 795     
 6,318     

 1,467    
 1,446    
 1,335    
 897     
 775     
 5,920    

 1,368  
 1,439  
 1,241  
 780   
 756   
 5,584  

 449.2  
 594.3  
 666.9  
 402.1  
 309.4  
 2,421.9  

 388.8  
 595.9  
 669.7  
 374.6  
 305.8  
 2,334.8  

 373.7    
 599.4    
 665.0    
 332.2    
 314.3    
 2,284.6    

 3,711    
 2,468    
 2,106    
 2,448    
 2,570    
 2,609    

 3,772    
 2,427    
 1,993    
 2,395    
 2,536    
 2,536    

 3,662 
 2,400 
 1,867 
 2,348 
 2,404 
 2,444 

 2,384     

 2,241    

 2,130  

 3,572.3  

 3,358.3  

 3,210.5    

 667     

 667     

 663 

$  11,245    $  11,040    $  11,172   

 7,340.9  

 7,107.2  

 7,114.7   $ 

 1,532   $ 

 1,553   $ 

 1,570 

K22 

 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
   
   
   
 
   
 
   
 
   
 
     
    
  
 
 
 
 
 
   
    
    
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
     
   
 
   
 
   
 
   
 
 
 
Revenues increased $205 million in 2013, but decreased $132 million in 2012.  As reflected in the table below, 
the increase in 2013 resulted from higher volumes, partially offset by lower average revenue per unit as lower 
market-based export coal rates, the effects of changes in the mix of business, and slightly lower fuel surcharges 
more than offset rate increases.  The decrease in 2012 was due to lower average revenue per unit (as the negative 
effects of changes in the mix of business offset rate increases and slightly higher fuel surcharges) and slightly 
lower volume.  Fuel surcharge revenue totaled $1,254 million in 2013, $1,278 million in 2012, and $1,255 million 
in 2011.  If fuel prices remain at or near year-end 2013 levels, fuel surcharge revenue will be relatively flat in 
2014.  

Revenue Variance Analysis 
Increase (Decrease) 

 2013 vs. 2012 

   2012 vs. 2011 

($ in millions) 

Volume (units) 
Revenue per unit 

  Total 

$ 

$ 

 363   
 (158)   

  $ 

 205   

  $ 

 (12) 
 (120) 

 (132) 

Many of our negotiated fuel surcharges for coal and industrial products shipments are based on the monthly 
average price of West Texas Intermediate Crude Oil (WTI Average Price). These surcharges are reset the first day 
of each calendar month based on the WTI Average Price for the second preceding calendar month. This two-
month lag in applying WTI Average Price decreased fuel surcharge revenue by approximately $29 million in 
2013, increased fuel surcharge revenue by approximately $39 million in 2012, and decreased fuel surcharge 
revenue by approximately $44 million in 2011. 

Two of our customers, DuPont and Sunbelt Chlor Alkai Partnership (“Sunbelt”), have rate reasonableness 
complaints pending before the Surface Transportation Board (STB) alleging that our tariff rates for transportation 
of regulated movements are unreasonable.  We dispute these allegations.  Since June 1, 2009, in the case of 
DuPont, and April 1, 2011, in the case of Sunbelt, we have been billing and collecting amounts based on the 
challenged tariff rates.  We presently expect resolution of these cases to occur in 2014 and believe the estimate of 
reasonably possible loss will not have a material effect on our financial position, results of operations, or 
liquidity.  With regard to rate cases, we record adjustments to revenues in the periods, if and when, such 
adjustments are probable and estimable. 

COAL revenues decreased $336 million, or 12%, compared with 2012, reflecting a 5% decrease in carload 
volume (tonnage hauled declined 4%) primarily due to fewer shipments of utility and domestic metallurgical coal.  
Average revenue per unit was down 7%, the result of lower pricing (mainly market-based export coal) and 
decreased fuel surcharge revenue, partially offset by the positive effect of changes in mix. 

In 2012, coal revenues decreased $579 million, or 17%, compared with 2011, reflecting a 13% decrease in carload 
volume (tonnage was 12% lower) primarily due to fewer shipments of utility coal.  Coal average revenue per unit 
was down 5% compared with 2011, the result of lower pricing (mainly market-based export metallurgical coal) 
and decreased fuel surcharge revenue, partially offset by the positive effect of changes in mix. 

For 2014, coal revenues are expected to decrease, although more modestly, due to fewer carloads and lower 
average revenue per unit. 

K23 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
 
 
 
 
Coal represented 23% of our revenues in 2013, and 79% of shipments handled originated on our lines.  As shown 
in the following table, tonnage decreased in our utility and domestic metallurgical markets but increased slightly 
in our export and industrial markets.  

Coal Tonnage by Market 

2013 

2012 
(tons in thousands) 

2011 

Utility 
Export 
Domestic metallurgical 
Industrial 

 97,146   
 28,631   
 16,905   
 7,388   

 101,636   
 28,304   
 18,793   
 7,376   

 122,004 
 28,461 
 19,702 
 7,713 

  Total 

 150,070   

 156,109   

 177,880 

Utility coal tonnage was down 4% in 2013 as compared to 2012.  Utility coal shipments in our southern region 
decreased due to lower demand as utility stockpiles remained high and natural gas prices remained low.  This 
decrease was partially offset by increased shipments in our northern region as higher coal burn necessitated 
stockpile replenishments to maintain targeted levels. 

In 2012, utility coal tonnage dropped 17%, compared with 2011, reflecting competition from low natural gas 
prices and reduced electrical demand in NS-served regions.  Additional tonnage declines resulted from plant 
closures and maintenance. 

For 2014, we expect utility coal tonnage to decrease driven by continued weak demand as well as the loss of a 
contract. 

Export coal tonnage increased 1% in 2013, compared with 2012.  Despite strong global competition, we handled 
higher export thermal and metallurgical coal shipments as an increase in steel production in developing markets 
offset weakness in the European market.  Volume through Norfolk was up 2.1 million tons, or 11%, whereas 
Baltimore volume decreased 1.4 million tons, or 17%.  Other export volume decreased 0.4 million tons, or 36%. 

In 2012, export coal tonnage decreased 1% compared with 2011, a reflection of weaker global demand for 
metallurgical coal used in steel production in NS-served markets, in addition to the negative impact of the return 
of Australian supply, offset in part by increased thermal shipments.  Volume through Norfolk was down 
1.3 million tons, or 6%, whereas volume through Baltimore increased 0.3 million tons, or 4%.  Other export coal 
volume increased 0.8 million tons. 

For 2014, export coal tonnage is expected to decrease as a result of strong competition in the Western European 
metallurgical coal market, in addition to soft demand and an oversupply of thermal coal. 

K24 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Domestic metallurgical coal tonnage was down 10% in 2013, compared with 2012, due to weaker domestic steel 
production, sourcing shifts away from coal origins we serve, and the permanent closure of a steel plant in mid-
2012 that impacted the year-over-year comparison for the first half of 2013. 

In 2012, domestic metallurgical coal tonnage was down 5% compared with 2011, as declines in coke and iron ore 
shipments (primarily due to the plant closure) offset improved domestic steel production experienced in the first 
half of 2012.  

For 2014, domestic metallurgical coal tonnage is expected to be flat with 2013, as improved steel demand should 
offset losses due to sourcing shifts. 

Industrial coal tonnage increased slightly in 2013, compared with 2012, as increased shipments to existing 
customers was partially offset by weaker industrial demand in the print paper and cement sectors. 

In 2012, industrial coal tonnage decreased 4% compared to 2011, as weak industrial demand was partially offset 
by new business. 

For 2014, industrial coal tonnage is expected to increase slightly due to higher demand in the U.S. industrial 
sector.  

GENERAL MERCHANDISE revenues in 2013 increased $398 million, or 7%, compared with 2012, reflecting 
4% growth in carload volume and a 3% improvement in average revenue per unit that reflected favorable changes 
in the mix of traffic (increases in higher-than-average revenue per unit traffic) as well as higher rates and fuel 
surcharges.   

In 2012, general merchandise revenues increased $336 million, or 6%, compared with 2011, reflecting a 4% rise 
in average revenue per unit as a result of higher rates and fuel surcharges.  Carload volume increased 2%.    

Chemicals revenues in 2013 increased 14%, compared with 2012, reflecting 16% growth in volume partially 
offset by a 2% decline in average revenue per unit that resulted from the negative effect of the changes in mix due 
to increased crude oil shipments.  The volume improvement was primarily the result of more carloads of crude oil 
from the Bakken and Canadian oil fields.  Additionally, there were more carloads of liquefied petroleum gas in 
the Utica Shale region. 

In 2012, chemicals revenues grew 7%, compared with 2011, reflecting 4% growth in volume and a 3% increase in 
average revenue per unit that resulted from higher rates and fuel surcharges.  The volume improvement was 
largely the result of more carloads of crude oil from the Bakken and Canadian oil fields.  Additionally, there were 
more carloads of liquefied petroleum gas, as well as higher shipments of plastics driven by greater demand for 
plastic bottles.  These increases were offset in part by fewer shipments of rock salt as a mild winter resulted in 
higher inventory levels throughout 2012. 

For 2014, chemicals revenues are anticipated to increase, largely a result of more shipments of crude oil and 
asphalt. 

Agriculture, consumer products, and government revenues increased 1% in 2013, compared with 2012, as a 
2% improvement in average revenue per unit (reflecting pricing improvements that were slightly offset by a 
negative change in mix related to the increase of lower-rated shorter-haul movements of corn) was partially offset 
by a slight decline in volume.  The volume decline was driven by reduced shipments of soybeans and related 
products caused by tightened supplies of domestic beans and a strong South American crop, in addition to fewer 
revenue movements of empty equipment.  Carload volume declines were partially offset by higher shipments of 
food oils as we handled new business with existing customers and more biodiesel carloads in advance of the 
anticipated elimination of the biodiesel tax credit.  We also hauled more shipments of fertilizer due to a strong 
farm economy and increased planting activity. 

K25 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
In 2012, agriculture, consumer products, and government revenues were relatively flat, compared with 2011, as 
higher average revenue per unit was offset by lower volume.  The volume decline was driven by reduced corn 
shipments (due to plant closures), fewer carloads of fertilizer (led by certain network classification changes), and 
reduced shipments of wheat to the eastern U.S. (due to customer sourcing changes).  These volume declines were 
offset in part by more shipments of soybean and soybean meal due to a poor South American bean crop, as well 
as higher shipments of corn-based feed to Texas.  

For 2014, agriculture, consumer products, and government revenues are expected to improve as a result of higher 
average revenue per unit offset in part by a slight decrease in volume.  The projected decline in volume is based 
primarily on fewer shipments of corn, as we anticipate that strong local production will prompt customer sourcing 
changes, as well as reduced shipments of wheat feed, with a partial offset by anticipated market share growth in 
perishables, beverages, and consumer products. 

Metals and construction revenues increased 5% in 2013, compared with 2012.  The revenue improvement 
resulted from 6% higher average revenue per unit, which reflected the positive change in mix of business as we 
transported higher-rated shipments of slag and fractionating sand for natural gas drilling, higher rates, and 
increased fuel surcharges.  Although we moved more slag and fractionating carloads, volume declined modestly 
as we handled reduced shipments of iron and steel (driven by fewer import slabs and a steel plant closure during 
the third quarter of 2012) and scrap metal (a result of weakening demand).    

In 2012, metals and construction revenues increased 8%, compared with 2011.  The improvement resulted from 
7% higher average revenue per unit, which reflected higher rates and fuel surcharges.  Volume improved 1%, the 
result of more coil steel shipments driven by increased automotive production.  The mild winter weather 
experienced in early and late 2012 led to more shipments of cement for construction projects.  There were also 
higher shipments of fractionating sand for natural gas drilling.  These increases were partially offset by fewer 
aggregates carloads, primarily driven by weak market conditions in road/highway construction, and as lower coal 
utility burn led to fewer shipments of scrubber stone. 

For 2014, metals and construction revenues are expected to increase reflecting higher shipments of fractionating 
sand and other materials used for natural gas drilling, as well as additional shipments of steel used by the 
automotive and energy sectors.  Average revenue per unit is also anticipated to improve.     

Automotive revenues rose 10% compared to 2012, reflecting 7% growth in volume due to increased vehicle 
production at plants we serve and new business from existing customers (including both auto parts and finished 
vehicles).  Average revenue per unit improved 2%, reflecting improved pricing and higher fuel surcharges. 

In 2012, automotive revenues rose 15%, compared to 2011, reflecting a 13% rise in volume due to increased 
vehicle production at plants we serve and a 2% improvement in average revenue per unit, including fuel 
surcharges. 

For 2014, automotive revenues are expected to grow as a result of volume gains driven by a continued increase in 
domestic production at plants we serve, in addition to higher average revenue per unit. 

Paper, clay and forest products revenues increased 3% in 2013, compared with 2012, reflecting 1% gains in 
both volume and average revenue per unit.  Volume increases for lumber, pulp, and pulpboard were offset by 
reduced demand for newsprint and paper. 

In 2012, paper, clay, and forest products revenues increased 3%, compared with 2011, reflecting a 5% 
improvement in average revenue per unit due to increased rates, which more than offset the effects of a 3% 
volume decline.  The lower volume was due to reduced shipments of miscellaneous wood driven by the loss of 
business and fewer carloads of pulp as a result of declining export market demand. 

K26 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
For 2014, paper, clay, and forest products revenues are anticipated to decline as we expect reduced shipments of 
miscellaneous wood (due to market share loss), in addition to fewer shipments of pulp and graphic paper as 
demand declines, partially offset by improvements in the housing market and higher average revenue per unit. 

INTERMODAL revenues increased $143 million, or 6%, compared with 2012, reflecting a 6% growth in 
volume.  Average revenue per unit was flat.   

Domestic volume (including truckload and intermodal marketing companies, Triple Crown Services, and 
Premium business) improved 7%, the result of continued highway-to-rail conversions and additional business 
associated with the opening of new intermodal terminals.  International traffic volume grew 6%, due to growth 
with existing customers as the economy continued to improve. 

In 2012, intermodal revenues increased $111 million, or 5%, compared with 2011, reflecting 5% growth in 
volume largely due to increased domestic units resulting from continued highway-to-rail conversions.  Average 
revenue per unit improved 1% as a result of higher fuel surcharges, partially offset by lower pricing.  Domestic 
volume increased 8%, reflecting continued highway conversions. International volume declined 1%, as the loss of 
business from a shipping line was partially offset by growth across remaining international customers.  

For 2014, intermodal revenues are expected to increase due to higher volume and average revenue per unit as a 
result of continued highway conversions and growth associated with our new intermodal terminals.  

Railway Operating Expenses  

Railway operating expenses in 2013 were $8.0 billion, up $72 million, or 1% compared to 2012.  Expenses in 
2012 were $7.9 billion, down $43 million, or 1%, compared to 2011.  In 2013, higher wage rates and volume-
related expense increases were offset in part by lower costs resulting from network efficiencies.  For 2012, the 
decrease reflected the absence of 2011’s $58 million unfavorable arbitration ruling and lower costs due to gains in 
network efficiency, offset in part by higher volume-related expenses. 

The following table shows the changes in railway operating expenses summarized by major classifications. 

Operating Expense Variances 
Increase (Decrease) 

2013 vs. 2012 

2012 vs. 2011 

($ in millions)    

Compensation and benefits 
Fuel 
Purchased services and rents 
Depreciation 
Materials and other 

  Total 

$ 

$ 

 42   
 36   
 25   
-   
 (31)   

 72   

$ 

$ 

 (14) 
 (12) 
 (6) 
 54 
 (65) 

 (43) 

K27 

 
 
 
  
 
 
 
  
 
 
  
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Compensation and benefits, which represents 38% of total operating expenses, increased $42 million, or 1%, in 
2013, reflecting changes in: 

(cid:120)  pay rates (up $59 million),  
(cid:120) 
(cid:120) 
(cid:120)  payroll taxes (down $16 million). 

incentive and stock-based compensation (up $39 million),  
lower activity levels (down $48 million) that reflected improved employee productivity, and 

In 2012, compensation and benefits decreased $14 million compared with 2011, primarily due to changes in:  

employee activity levels (down $40 million), 
incentive and stock-based compensation (down $35 million), 

(cid:120) 
(cid:120) 
(cid:120)  pay rates (up $43 million), and 
(cid:120)  pension and postretirement benefit costs (up $16 million). 

Our employment averaged 30,103 in 2013, compared with 30,943 in 2012, and 30,329 in 2011.  The decrease in 
2013 reflected the benefit from operational efficiencies. Looking forward to 2014, we expect employment levels 
to be consistent with those of 2013. In addition, as a result of net actuarial gains related to pension and other 
postretirement benefits, we expect expenses associated with these benefits to be approximately $25 million lower 
per quarter in 2014.  We also expect favorable labor hour trends to continue.  These declines are expected to be 
offset in part by higher wage rates. 

Fuel expense, which includes the cost of locomotive fuel as well as other fuel used in railway operations, 
increased $36 million, or 2%, in 2013, but decreased $12 million, or 1%, in 2012.  The increase in 2013 was 
principally the result of higher locomotive fuel consumption (up 4%), offset in part by lower locomotive fuel 
prices (down 2%). 

The decrease in 2012 reflected lower locomotive fuel consumption (down 3%), offset in part by higher 
locomotive fuel prices (up 3%).  

Purchased services and rents includes the costs of services purchased from outside contractors, including the net 
costs of operating joint (or leased) facilities with other railroads and the net cost of equipment rentals.  This 
category of expenses increased $25 million, or 2%, in 2013, but decreased $6 million in 2012.  

2013 

2012 
($ in millions) 

2011 

Purchased services 
Equipment rents 

 Total 

$ 

$ 

 1,353    $ 
 276   

 1,321    $ 
 283   

 1,272 
 338 

 1,629    $ 

 1,604    $ 

 1,610 

The increase in 2013 for purchased services costs reflected higher volume-related activities and software 
expenses, partially offset by lower professional and consulting fees and travel expenses.  The increase in 2012 
reflected higher professional and consulting fees, intermodal operations expenses, Conrail-related casualty costs 
($15 million), and advertising expenses.  These increases were partially offset by lower haulage expenses.   

Equipment rents, which includes our cost of using equipment (mostly freight cars) owned by other railroads or 
private owners less the rent paid to us for the use of our equipment, decreased in 2013 and 2012 as a result of 
increased velocity and improved equipment utilization.  

K28 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Depreciation expense was flat in 2013, but increased $54 million, or 6%, in 2012.  Both periods reflected our 
larger roadway and equipment capital base as we continue to invest in our infrastructure and rolling stock.  In 
2013, that increase was completely offset by the favorable impact of an equipment study that was completed 
during the first quarter of 2013.  We expect depreciation expense in 2014 to be approximately $40 million higher 
than 2013. 

Materials and other expenses decreased $31 million, or 4%, in 2013, and $65 million, or 7%, in 2012, as shown 
in the following table.  

2013 

2012 
($ in millions) 

2011 

Materials 
Casualties and other claims 
Other 

  Total 

$ 

$ 

 422    $ 
 90   
 316   

 408    $ 
 130   
 321   

 828    $ 

 859    $ 

 408 
 216 
 300 

 924 

In 2013, lower expenses for casualties and other claims more than offset higher costs for materials. Casualties and 
other claims expenses include the estimates of costs related to personal injury (PI), property damage, and 
environmental matters.  Over the last two years, we have experienced lower PI expenses that have been offset in 
part by higher environmental expenses, resulting in net benefits of $52 million in 2013 and $27 million in 2012.  
The lower PI expenses have been driven by improved historical trend rates, resulting in favorable reserve 
adjustments for prior years’ claim amounts.  Going forward, if favorable trends continue for PI costs, we could 
see additional favorable adjustments, however, likely not at the levels experienced in 2013.  

The decrease in 2012 reflected the absence of 2011’s unfavorable arbitration ruling discussed below and the 
favorable reserve developments discussed above.  These favorable items were partially offset by higher costs 
associated with property taxes. 

The Consolidated Balance Sheets reflect long-term receivables for estimated recoveries from our insurance 
carriers for claims associated with the January 6, 2005, derailment in Graniteville, S.C.  In the first quarter of 
2011, we received an unfavorable ruling for an arbitration claim with an insurance carrier and were denied 
recovery of the contested portion of the claim.  As a result, we recorded a $43 million charge for the receivables 
associated with the contested portion of the claim and a $15 million charge for other receivables affected by the 
ruling for which recovery was no longer probable.   

PI cases involving occupational injuries comprised about 28% of total employee injury cases resolved and about 
17% of total employee injury payments made.  With our long-established commitment to safety, we continue to 
work actively to eliminate all employee injuries and reduce the associated costs.  With respect to occupational 
injuries, which are not caused by a specific accident or event but allegedly result from a claimed exposure over 
time, the benefits of any existing safety initiatives may not be realized immediately.  The majority of these types 
of claims are being asserted by former or retired employees, some of whom have not been actively employed in 
the rail industry for decades.  The rail industry remains uniquely susceptible to litigation involving job-related 
accidental injury and occupational claims because of the Federal Employers’ Liability Act (FELA), which is 
applicable only to railroads.  FELA’s fault-based system, which covers employee claims for job-related injuries, 
produces results that are unpredictable and inconsistent as compared with a no-fault workers’ compensation 
system.  

We maintain substantial amounts of insurance for potential third-party liability and property damage claims.  We 
also retain reasonable levels of risk through self-insurance (Note 16).  

K29 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
Other Income – Net  

Other income – net was $233 million in 2013, $129 million in 2012, and $160 million in 2011 (Note 2).  The 
increase in 2013 reflected a $97 million land sale gain in Michigan and higher net returns from corporate-owned 
life insurance (COLI), which was partially offset by lower coal royalties.   

The decline in 2012 reflected fewer gains on the sale of property, decreased coal royalties, and higher interest 
expense (net) on uncertain tax positions offset in part by higher net returns from COLI, increased equity in the 
earnings of Conrail, and higher rental income.   

Income Taxes  

Income tax expense in 2013 was $1.1 billion, an effective rate of 36%, compared with 37% in 2012 and 34% in 
2011.  The decrease in the rate for 2013 was primarily due to tax credits that became available in 2013 as a result 
of the American Taxpayer Relief Act of 2012 (2012 Act), enacted January 2, 2013, and favorable reductions in 
deferred tax expense for state law changes.  The increase in the rate for 2012 primarily reflects the absence of 
2011’s favorable resolution of the Internal Revenue Service (IRS) examination of our 2008 return and review of 
certain claims for refund ($40 million) and the absence of a favorable reduction in deferred tax expense for state 
law changes ($28 million).   

The Tax Relief, Unemployment Insurance Reauthorization and Job Creation Act, enacted in 2010, allowed 
100 percent bonus depreciation for 2011 and fifty-percent bonus depreciation in 2012.  Additionally, the 2012 Act 
as mentioned in the paragraph above, extended fifty-percent bonus depreciation for an additional year.  While 
bonus depreciation does not affect our total provision for income taxes or the effective rate, the absence of bonus 
depreciation is expected to increase current income tax expense and the related cash outflows for the payment of 
income taxes in 2014 by approximately $200 million.  The 2012 Act also reinstated certain business tax credits 
retroactively for 2012 and for 2013, but these provisions expired at the end of 2013.     

IRS examinations have been completed for all years prior to 2011.  We expect the IRS will begin auditing our 
2011 and 2012 consolidated income tax returns in early 2014. 

FINANCIAL CONDITION, LIQUIDITY, AND CAPITAL RESOURCES  

Cash provided by operating activities, our principal source of liquidity, was $3.1 billion in both 2013 and 2012 
and $3.2 billion in 2011.  The decrease in 2012 reflected increased tax payments driven by reduced bonus 
depreciation, in addition to lower operating results. We had working capital of $770 million at December 31, 
2013, compared with $161 million at December 31, 2012, primarily reflecting higher cash and short-term 
investment balances as a result of new debt issued and lower share repurchase activity in 2013, partially offset by 
an increase in our current maturities of long-term debt.  Cash, cash equivalents, and short-term investment 
balances totaled $1.6 billion and $668 million at December 31, 2013 and 2012, respectively, and were invested in 
accordance with our corporate investment policy as approved by the Board of Directors.  The portfolio contains 
securities that are subject to market risk.  There are no limits or restrictions on our access to these assets.  We 
expect cash on hand combined with cash provided by operating activities will be sufficient to meet our ongoing 
obligations. 

K30 

 
 
 
 
 
  
 
 
 
  
 
  
Contractual obligations at December 31, 2013, were comprised of interest on fixed-rate long-term debt and capital 
leases, long-term debt and capital leases (Note 8), operating leases (Note 9), agreements with CRC (Note 5), 
unconditional purchase obligations (Note 16), long-term advances from Conrail (Note 5), and unrecognized tax 
benefits (Note 3):  

Total 

2014 

2015 -  
2016 

2017 -  
2018 
($ in millions) 

  2019 and  
  Subsequent    Other 

Interest on fixed-rate long-term debt 
  and capital lease principal 
Long-term debt and capital lease principal   
Operating leases 
Agreements with CRC 
Unconditional purchase obligations 
Long-term advances from Conrail 
Unrecognized tax benefits* 

$   13,331   $ 
 9,843    
 738    
 360    
 353    
 133    
 65    

 533   $ 
 445    
 80    
 35    
 310    
-    
-    

 1,016   $ 
 501    
 136    
 70    
 27    
-    
-    

 892   $   

 1,150    
 104    
 70    
 16    
-    
-    

 10,890   $ 
 7,747    
 418    
 185    
-    
 133    
-    

 Total 

$   24,823   $ 

 1,403   $ 

 1,750   $ 

 2,232   $   

 19,373   $ 

- 
- 
- 
- 
- 
- 
 65 

 65 

* When the amount and timing of liabilities for unrecognized tax benefits can be reasonably estimated, the 
amount is shown in the table under the appropriate period.  When the year of settlement cannot be reasonably 
estimated, the amount is shown in the Other column. 

Off balance sheet arrangements consist of obligations related to operating leases, which are included in the 
table of contractual obligations above and disclosed in Note 9. 

Cash used in investing activities was $1.9 billion in 2013, compared with $2.0 billion in 2012, and $1.8 billion 
in 2011.  The decrease in 2013 primarily reflects fewer property additions and property sales that were partially 
offset by increased investment purchases, net of sales.  The 2012 increase resulted from a decrease in investment 
sales, net of purchases, and increased property additions that were offset in part by proceeds from property sales. 

Property additions account for most of the recurring spending in this category.  The following tables show capital 
spending (including capital leases) and track and equipment statistics for the past five years. 

Property Additions 

2013 

2012 

2011 
($ in millions) 

2010 

2009 

Road and other property 
Equipment 

     Total 

$ 

$ 

 1,421    $ 
 550   

 1,465    $ 
 776   

 1,222    $ 
 938   

 1,153    $ 
 317   

 1,128 
 171 

 1,971    $ 

 2,241    $ 

 2,160    $ 

 1,470    $ 

 1,299 

Track Structure Statistics (Capital and Maintenance) 

2013 

2012 

2011 

2010 

2009 

Track miles of rail installed 
Miles of track surfaced 
New crossties installed (millions) 

 549   
 5,475   
 2.5   

 509   
 5,642   
 2.6   

 484   
 5,441   
 2.7   

 422   
 5,326   
 2.6   

 434 
 5,568 
 2.7 

K31 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Average Age of Owned Railway Equipment 

2013 

2012 

2011 
(years) 

2010 

2009 

Freight cars 
Locomotives 
Retired locomotives 

 30.2   
 22.5   
 38.7   

 30.2   
 21.6   
 41.2   

 30.3   
 21.0   
 31.7   

 31.0   
 20.5   
 28.4   

 30.3 
 19.9 
 31.2 

For 2014, we have budgeted $2.2 billion for property additions.  The anticipated spending includes $910 million 
for the normalized replacement of rail, ties and ballast and the improvement or replacement of bridges.  Planned 
equipment spending of $550 million includes new and rebuilt locomotives, coal cars, intermodal containers and 
chassis, covered and open coil cars, and multilevel automobile racks.  Investments in facilities and terminals are 
anticipated to be $210 million, and include intermodal terminals and equipment to add capacity to the intermodal 
network (including Crescent Corridor), continued progress on our multi-year project to expand the Bellevue Yard 
in northern Ohio, and mechanical service shops.  We have budgeted $220 million for the continued 
implementation of positive train control (PTC) and expect remaining additional PTC-related property additions to 
total at least $670 million.  We also expect to spend $50 million on infrastructure improvements to increase 
mainline capacity, accommodate business growth and provide our share of funding for various public/private 
partnership investments such as Crescent Corridor and the Chicago CREATE project.  Technology investments of 
$70 million are planned for new or upgraded systems and computers. 

The Crescent Corridor consists of a program of projects for infrastructure and other facility improvements geared 
toward creating a seamless, high-capacity intermodal route spanning 11 states from New Jersey to Louisiana and 
offering truck-competitive service along several major interstate highway corridors, including I-81, I-85, I-20,  
I-40, I-59, I-78, and I-75.  Based on the public benefits that stand to be derived in the form of highway congestion 
relief, we plan to implement certain elements of the Crescent Corridor through a series of public-private 
partnerships.  Currently, the Crescent Corridor has received or expects to receive a total of $309 million in public 
capital funding commitments from the Commonwealths of Pennsylvania and Virginia, the State of Tennessee, the 
federal TIGER Stimulus Program and other federal funding sources related to projects in Alabama, Pennsylvania, 
Tennessee, and North Carolina.  With respect to the private funding component, we currently anticipate spending 
up to $315 million ($260 million of which has been spent to date) for the substantial completion of work on these 
projects, which is expected in 2015.  This includes planned investments for the Crescent Corridor that 
approximate $42 million in 2014 and $13 million in 2015.  If and when demand warrants, additional 
improvements and expansions beyond these amounts may be made to the Crescent Corridor. 

Cash used in financing activities was $394 million in 2013, compared with $694 million in 2012, and 
$2.0 billion in 2011.  The change in 2013 includes lower share repurchases and reduced proceeds from 
borrowings, net of debt repayments.  The change in 2012 reflected lower share repurchases, increased proceeds 
from borrowings, reduced debt repayments and maturities, offset in part by higher dividends. 

Share repurchases totaled $627 million in 2013, $1.3 billion in 2012, and $2.1 billion in 2011 for the purchase and 
retirement of 8.3 million, 18.8 million, and 30.2 million shares, respectively.  On August 1, 2012, our Board of 
Directors authorized the repurchase of up to an additional 50 million shares of Common Stock through 
December 31, 2017, and 38.3 million shares remain under this authority as of December 31, 2013.  The timing 
and volume of future share repurchases will be guided by our assessment of market conditions and other pertinent 
factors.  Any near-term purchases under the program are expected to be made with internally generated cash, cash 
on hand, or proceeds from borrowings. 

K32 

 
 
 
      
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
 
 
During the fourth quarter of 2013, we issued $400 million of 3.85% senior notes due 2024.  During the third 
quarter of 2013, we issued $500 million of 4.80% senior notes due 2043.  Our debt-to-total capitalization ratio 
was 45.6% at December 31, 2013, compared with 47.1% at December 31, 2012. 

As of December 31, 2013, we had authority from our Board of Directors to issue an additional $800 million of 
debt or equity securities through public or private sale.  We have on file with the SEC a Form S-3 automatic shelf 
registration statement for well-known seasoned issuers under which securities may be issued pursuant to this 
authority. 

We also have in place and available a $750 million, five-year credit agreement expiring in 2016, which provides 
for borrowings at prevailing rates and includes covenants.  We had no amounts outstanding under this facility at 
December 31, 2013, and are in compliance with all of its covenants.  In October 2013, we renewed our 
$350 million accounts receivable securitization program with a 364-day term to run until October 2014.  There 
was $200 million outstanding under this program at December 31, 2013, and $300 million outstanding at 
December 31, 2012 (Note 8). 

Upcoming annual debt maturities are relatively modest (Note 8).  Overall, our goal is to maintain a capital 
structure with appropriate leverage to support our business strategy and provide flexibility through business 
cycles. 

APPLICATION OF CRITICAL ACCOUNTING ESTIMATES 

The preparation of financial statements in accordance with U.S. Generally Accepted Accounting Principles 
(GAAP) requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, 
the disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts 
of revenue and expenses during the reporting period.  These estimates and assumptions may require significant 
judgment about matters that are inherently uncertain, and future events are likely to occur that may require us to 
make changes to these estimates and assumptions.  Accordingly, we regularly review these estimates and 
assumptions based on historical experience, changes in the business environment, and other factors we believe to 
be reasonable under the circumstances.  We regularly discuss the development, selection, and disclosures 
concerning critical accounting estimates with the Audit Committee of the Board of Directors. 

Pensions and Other Postretirement Benefits 

Accounting for pensions and other postretirement benefit plans requires us to make several estimates and 
assumptions (Note 11).  These include the expected rate of return from investment of the plans’ assets, projected 
increases in medical costs, and the expected retirement age of employees as well as their projected earnings and 
mortality.  In addition, the amounts recorded are affected by changes in the interest rate environment because the 
associated liabilities are discounted to their present value.  We make these estimates based on our historical 
experience and other information that we deem pertinent under the circumstances (for example, expectations of 
future stock market performance).  We utilize an independent actuarial consulting firm’s studies to assist us in 
selecting appropriate assumptions and valuing related liabilities. 

Net pension expense, which is included in “Compensation and benefits” in the Consolidated Statements of 
Income, was $69 million for 2013.  In recording this amount, we assumed a long-term investment rate of return of 
8.25%, which was supported by the long-term total rate of return on plan assets since inception, as well as our 
expectation of future returns.  A one-percentage point change to this rate of return assumption would result in a 
$18 million change in pension expense.  Changes that are reasonably likely to occur in assumptions concerning 
retirement age, projected earnings, and mortality would not be expected to have a material effect on our net 
pension expense or net pension liability in the future.  The net pension liability is recorded at net present value 
using a discount rate that is based on the current interest rate environment in light of the timing of expected 
benefit payments.  We utilize analyses in which the projected annual cash flows from the pension and 
postretirement benefit plans are matched with yield curves based on an appropriate universe of high-quality 

K33 

 
 
 
 
 
 
  
 
  
 
 
corporate bonds.  We use the results of the yield curve analyses to select the discount rates that match the payment 
streams of the benefits in these plans. 

Net cost for other postretirement benefits, which is also included in “Compensation and benefits,” was 
$108 million for 2013.  In recording this expense and valuing the net liability for other postretirement benefits, we 
estimated future increases in healthcare costs.  These assumptions, along with the effect of a one-percentage point 
change in them, are described in Note 11. 

Properties and Depreciation 

Most of our total assets are long-lived railway properties (Note 6).  As disclosed in Note 1, properties are 
depreciated using group depreciation.  The primary depreciation method for our asset base is group life.  Units of 
production is the principal method of depreciation for rail in high density corridors and for depletion of natural 
resources.  Remaining properties are depreciated generally using the straight-line method over the lesser of 
estimated service or lease lives. 

Depreciation expense is based on assumptions concerning expected service lives of properties as well as the 
expected net salvage that will be received upon their retirement.  In developing these assumptions, we utilize 
periodic depreciation studies that are performed by an independent outside firm of consulting engineers and 
approved by the STB.  Depreciation studies are conducted about every three years for equipment and every six 
years for track assets and other roadway property.  The frequency of these studies correlates with guidelines 
established by the STB. 

Key factors which are considered in developing average service life and salvage estimates include: 

(cid:120) 
(cid:120) 
(cid:120) 

(cid:120) 
(cid:120) 

statistical analyses of historical retirement data and surviving asset records;  
review of historical salvage received and current market rates;  
review of our operations including expected changes in technology, customer demand, maintenance 
practices and asset management strategies;  
review of accounting policies and assumptions; and  
industry review and analysis.  

The units of production depreciation rate for rail in high density corridors is derived based on consideration of 
annual gross ton miles as compared to the total or ultimate capacity of rail in these corridors.  Our experience has 
shown that traffic density is a leading factor in determination of the expected service life of rail in high density 
corridors.  In developing the respective depreciation rate, consideration is also given to several rail characteristics 
including age, weight, condition (new or second hand) and type (curve or straight).  As a result, a composite 
depreciation rate is developed which is applied to the depreciable base. 

We adjust our rates based on the results of these studies and implement the changes prospectively.  These studies 
may also indicate that the recorded amount of accumulated depreciation is deficient (or in excess) of the amount 
indicated by the study.  Any such deficiency (or excess) is amortized as a component of depreciation expense over 
the remaining service lives of the affected class of property, as determined by the study.  Depreciation expense for 
2013 totaled $916 million.  Our composite depreciation rates for 2013 are disclosed in Note 6; a one-tenth 
percentage point increase (or decrease) in these rates would have resulted in a $35 million increase (or decrease) 
to depreciation expense.  For 2013, roadway depreciation rates ranged from 0.83% to 33.3% and equipment 
depreciation rates ranged from 1.40% to 33.33%. 

When properties other than land and nonrail assets are sold or retired in the ordinary course of business, the cost 
of the assets, net of sale proceeds or salvage, is charged to accumulated depreciation, and no gain or loss is 
recognized in earnings.  Actual historical cost values are retired when available, such as with equipment 
assets.  The use of estimates in recording the retirement of certain roadway assets is necessary based on the 
impracticality of tracking individual asset costs.  When retiring rail, ties, and ballast, we use statistical curves that 
indicate the relative distribution of the age of the assets retired.  The historical cost of other roadway assets is 

K34 

 
 
 
 
  
 
 
 
 
 
 
estimated using a combination of inflation indices specific to the rail industry and those published by the U.S. 
Bureau of Labor Statistics.  The indices are applied to the replacement value based on the age of the retired 
assets.  These indices are used because they closely correlate with the costs of roadway assets. Gains and losses 
on disposal of land and nonrail assets are included in “Other income – net” (Note 2) since such income is not a 
product of our railroad operations. 

A retirement is considered abnormal if it does not occur in the normal course of business, if it relates to 
disposition of a large segment of an asset class and if the retirement varies significantly from the retirement 
profile identified through our depreciation studies, which inherently consider the impact of normal retirements on 
expected service lives and depreciation rates.  Gains or losses from abnormal retirements would be recognized in 
earnings; however, there were no such gains or losses in 2013, 2012, or 2011. 

We review the carrying amount of properties whenever events or changes in circumstances indicate that such 
carrying amount may not be recoverable based on future undiscounted cash flow.  Assets that are deemed 
impaired as a result of such review would be recorded at the lesser of carrying amount or fair value; however, 
there were no such impairments in 2013, 2012, or 2011. 

Personal Injury, Environmental, and Legal Liabilities 

Casualties and other claims expense, included in “Materials and other,” totaled $90 million in 2013, $130 million 
in 2012, and $216 million in 2011. Historically, most of this expense relates to our accrual for personal injury 
liabilities; however, over the last few years our personal injury expense has decreased due to improved historical 
trend rates for prior years’ claims.  Environmental expenses, which are also included in this category, have 
increased over the last few years as a result of unfavorable developments and more aggressive remediation 
strategies.   

Job-related personal injury and occupational claims are subject to FELA, which is applicable only to 
railroads.  FELA’s fault-based tort system produces results that are unpredictable and inconsistent as compared 
with a no-fault worker’s compensation system.  The variability inherent in this system could result in actual costs 
being very different from the liability recorded.  In all cases, we record a liability when the expected loss for the 
claim is both probable and estimable. 

To aid in valuing personal injury liability and determining the amount to accrue during each period, we utilize 
studies prepared by an independent consulting actuarial firm.  For employee personal injury cases, the actuarial 
firm studies our historical patterns of reserving for claims and subsequent settlements, taking into account 
relevant outside influences.  We estimate the ultimate amount of the liability, which includes amounts for incurred 
but unasserted claims, based on the results of this analysis.  For occupational injury claims, the actuarial firm 
studies our history of claim filings, severity, payments and other relevant facts.  Additionally, our estimate of the 
ultimate loss for occupational injuries includes a provision for those claims that have been incurred but not 
reported by projecting our experience into the future as far as can be reasonably determined. We have recorded 
this actuarially determined liability. The liability is dependent upon many individual judgments made as to the 
specific case reserves, as well as our and the actuarial firm’s judgments in the periodic studies. Accordingly, there 
could be significant changes in the liability, which we would recognize when such a change became known.  
While the liability recorded is supported by the most recent study, it is possible that the ultimate liability could be 
higher or lower.    

We are subject to various jurisdictions’ environmental laws and regulations.  We record a liability where such 
liability or loss is probable and its amount can be estimated reasonably (Note 16).  Claims, if any, against third 
parties for recovery of cleanup costs we’ve incurred, are reflected as receivables (when collection is probable) in 
the Consolidated Balance Sheets and are not netted against the associated liability.  Environmental engineers 
regularly participate in ongoing evaluations of all known sites and in determining any necessary adjustments to 
liability estimates.  We have an Environmental Policy Council, composed of senior managers, to oversee and 
interpret our environmental policy. 

K35 

 
 
 
 
 
   
 
 
 
 
Operating expenses for environmental matters totaled $57 million in 2013, $40 million in 2012, and $32 million 
in 2011, and property additions for environmental matters totaled $8 million in 2013, $6 million in 2012, and 
$7 million in 2011.  Property additions for environmental matters in 2014 are expected to be about $11 million. 

Our Consolidated Balance Sheets include liabilities for environmental exposures of $58 million at December 31, 
2013, and $42 million at December 31, 2012 (of which $15 million is classified as a current liability at 
December 31, 2013 and $12 million at December 31, 2012).  At December 31, 2013, the liability represents our 
estimate of the probable cleanup and remediation costs based on available information at 142 known locations 
and projects.  As of that date, ten sites accounted for $30 million of the liability, and no individual site was 
considered to be material.  We anticipate that much of this liability will be paid out over five years; however, 
some costs will be paid out over a longer period. 

At 12 locations, one or more of our subsidiaries in conjunction with a number of other parties have been identified 
as potentially responsible parties under the Comprehensive Environmental Response, Compensation, and Liability 
Act of 1980, or comparable state statutes that impose joint and several liability for cleanup costs.  We calculate 
our estimated liability for these sites based on facts and legal defenses applicable to each site and not solely on the 
basis of the potential for joint liability. 

With respect to known environmental sites (whether identified by us or by the EPA or comparable state 
authorities), estimates of our ultimate potential financial exposure for a given site or in the aggregate for all such 
sites are necessarily imprecise because of the widely varying costs of currently available cleanup techniques, 
unpredictable contaminant recovery and reduction rates associated with available cleanup technologies, the likely 
development of new cleanup technologies, the difficulty of determining in advance the nature and full extent of 
contamination and each potential participant’s share of any estimated loss (and that participant’s ability to bear it), 
and evolving statutory and regulatory standards governing liability.  We estimate our environmental remediation 
liability on a site-by-site basis, using assumptions and judgments we deem appropriate for each site.  As a result, 
it is not practical to quantitatively describe the effects of changes in these many assumptions and judgments.  We 
have consistently applied our methodology of estimating our environmental liabilities. 

Based on the assessment of facts and circumstances now known, we believe we have recorded the probable and 
reasonably estimable costs for dealing with those environmental matters of which we are aware.  Further, we 
believe that it is unlikely that any known matters, either individually or in the aggregate, will have a material 
adverse effect on our financial position, results of operations, or liquidity. 

We and/or certain subsidiaries are defendants in numerous lawsuits and other claims relating principally to 
railroad operations.  When we conclude that it is probable that a liability has been incurred and the amount of the 
liability can be reasonably estimated, it is accrued through a charge to earnings.  While the ultimate amount of 
liability incurred in any of these lawsuits and claims is dependent on future developments, in our opinion, the 
recorded liability is adequate to cover the future payment of such liability and claims.  However, the final 
outcome of any of these lawsuits and claims cannot be predicted with certainty, and unfavorable or unexpected 
outcomes could result in additional accruals that could be significant to results of operations in a particular year or 
quarter.  Any adjustments to the recorded liability will be reflected in earnings in the periods in which such 
adjustments are known. 

K36 

 
 
 
 
 
 
 
 
 
  
Income Taxes 

Our net long-term deferred tax liability totaled $8.5 billion at December 31, 2013 (Note 3).  This liability is 
estimated based on the expected future tax consequences of items recognized in the financial statements.  After 
application of the federal statutory tax rate to book income, judgment is required with respect to the timing and 
deductibility of expenses in our income tax returns.  For state income and other taxes, judgment is also required 
with respect to the apportionment among the various jurisdictions. A valuation allowance is recorded if we expect 
that it is more likely than not that deferred tax assets will not be realized. We had a $32 million valuation 
allowance on $630 million of deferred tax assets as of December 31, 2013, reflecting the expectation that almost 
all of these assets will be realized.  

In addition, we have a recorded liability for our estimate of uncertain tax positions taken or expected to be taken 
in a tax return.  Judgment is required in evaluating the application of federal and state tax laws and assessing 
whether it is more likely than not that a tax position will be sustained on examination and, if so, judgment is also 
required as to the measurement of the amount of tax benefit that will be realized upon settlement with the taxing 
authority.  We believe this liability for uncertain tax positions to be adequate.  Income tax expense is adjusted in 
the period in which new information about a tax position becomes available or the final outcome differs from the 
amounts recorded.  For every one half percent change in the 2013 effective tax rate, net income would have 
changed by $15 million. 

OTHER MATTERS 

Labor Agreements 

More than 80% of our railroad employees are covered by collective bargaining agreements with various labor 
unions. These agreements remain in effect until changed pursuant to the Railway Labor Act.  We largely bargain 
nationally in concert with other major railroads, represented by the National Carriers Conference Committee 
(NCCC). Moratorium provisions in the labor agreements govern when the railroads and unions may propose 
changes to the agreements. 

We and the NCCC have concluded the round of bargaining that began in November 2009 and reached agreements 
that extend through December 31, 2014 with all applicable labor unions.  With regard to the Wheelersburg (Ohio) 
Terminal workers who are represented by the Brotherhood of Maintenance of Way Employes Division 
(BMWED), negotiations are ongoing and mediation under the auspices of the National Mediation Board is 
expected to begin in the first quarter of 2014. 

Market Risks 

We manage overall exposure to fluctuations in interest rates by issuing both fixed- and floating-rate debt 
instruments. At December 31, 2013, debt subject to interest rate fluctuations totaled $200 million. A one-
percentage point increase in interest rates would increase total annual interest expense related to all variable debt 
by approximately $2 million. We consider it unlikely that interest rate fluctuations applicable to these instruments 
will result in a material adverse effect on our financial position, results of operations, or liquidity. 

Inflation 

In preparing financial statements, GAAP requires the use of historical cost that disregards the effects of inflation 
on the replacement cost of property.  As a capital-intensive company, we have most of our capital invested in such 
property.  The replacement cost of these assets, as well as the related depreciation expense, would be substantially 
greater than the amounts reported on the basis of historical cost. 

K37 

 
 
 
 
 
  
 
 
 
  
 
  
 
  
FORWARD-LOOKING STATEMENTS 

This Management’s Discussion and Analysis of Financial Condition and Results of Operations contains forward-
looking statements that may be identified by the use of words like “believe,” “expect,” “anticipate,” “estimate,” 
“plan,” “consider,” “project,” and similar references to the future.  Forward-looking statements reflect our good-
faith evaluation of information currently available. 

However, such statements are dependent on and, therefore, can be influenced by, a number of external variables 
over which we have little or no control, including:  transportation of hazardous materials as a common carrier by 
rail; acts of terrorism or war; general economic conditions including, but not limited to, fluctuation and 
competition within the industries of our customers; competition and consolidation within the transportation 
industry; the operations of carriers with which we interchange; disruptions to our technology infrastructure, 
including computer systems; labor difficulties, including strikes and work stoppages; commercial, operating, 
environmental, and climate change legislative and regulatory developments; results of litigation; natural events 
such as severe weather, hurricanes, and floods; unpredictable demand for rail services; fluctuation in supplies and 
prices of key materials, in particular diesel fuel; and changes in securities and capital markets.  For additional 
discussion of significant risk factors applicable to our business, see Part II, Item 1A “Risk Factors.”  Forward-
looking statements are not, and should not be relied upon as, a guarantee of future performance or results, nor will 
they necessarily prove to be accurate indications of the times at or by which any such performance or results will 
be achieved.  As a result, actual outcomes and results may differ materially from those expressed in forward-
looking statements.  We undertake no obligation to update or revise forward-looking statements. 

Item 7A. Quantitative and Qualitative Disclosures about Market Risk 

The information required by this item is included in Part II, Item 7, “Management’s Discussion and Analysis of 
Financial Condition and Results of Operations” under the heading “Market Risks and Hedging Activities.” 

K38 

 
 
 
 
 
  
 
 
Item 8. Financial Statements and Supplementary Data 

INDEX TO FINANCIAL STATEMENTS 

Report of Management 

Reports of Independent Registered Public Accounting Firm 

Consolidated Statements of Income  
Years ended December 31, 2013, 2012, and 2011 

Consolidated Statements of Comprehensive Income 
Years ended December 31, 2013, 2012, and 2011 

Consolidated Balance Sheets 
At December 31, 2013 and 2012 

Consolidated Statements of Cash Flows 
Years ended December 31, 2013, 2012, and 2011 

Consolidated Statements of Changes in Stockholders’ Equity 
Years ended December 31, 2013, 2012, and 2011 

Notes to Consolidated Financial Statements 

The Index to Consolidated Financial Statement Schedule in Item 15 

Page 

K40 

K41 

K43 

K44 

K45 

K46 

K47 

K48 

K85 

K39 

 
 
 
  
  
  
  
  
  
  
  
 
  
  
 
 
 
 
  
  
 
  
  
 
  
  
  
  
  
 
Report of Management 

February 14, 2014 

To the Stockholders 
Norfolk Southern Corporation  

Management is responsible for establishing and maintaining adequate internal control over financial reporting.  In 
order to ensure that the Corporation’s internal control over financial reporting is effective, management regularly 
assesses such controls and did so most recently for its financial reporting as of December 31, 2013.  This 
assessment was based on criteria for effective internal control over financial reporting described in Internal 
Control-Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway 
Commission.  Based on this assessment, management has concluded that the Corporation maintained effective 
internal control over financial reporting as of December 31, 2013.  

KPMG LLP, independent registered public accounting firm, has audited the Corporation’s financial statements 
and issued an attestation report on the Corporation’s internal control over financial reporting as of December 31, 
2013.  

/s/Charles W. Moorman 
Charles W. Moorman 
Chairman and 
Chief Executive Officer 

/s/Marta R. Stewart 
Marta R. Stewart 
Executive Vice President Finance and 
Chief Financial Officer 

/s/Thomas E. Hurlbut 
Thomas E. Hurlbut 
Vice President and 
Controller 

K40 

 
 
 
  
 
 
 
 
 
Report of Independent Registered Public Accounting Firm  

The Board of Directors and Stockholders 
Norfolk Southern Corporation:  

We have audited Norfolk Southern Corporation’s internal control over financial reporting as of December 31, 
2013, based on criteria established in Internal Control – Integrated Framework  (1992) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission (COSO).  Norfolk Southern Corporation’s 
management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting, included in the accompanying Report 
of Management.  Our responsibility is to express an opinion on the Company’s internal control over financial 
reporting based on our audit.  

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board 
(United States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about 
whether effective internal control over financial reporting was maintained in all material respects.  Our audit 
included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk.  Our audit also included performing such other procedures as we considered necessary in the 
circumstances.  We believe that our audit provides a reasonable basis for our opinion.  

A company’s internal control over financial reporting is a process designed to provide reasonable assurance 
regarding the reliability of financial reporting and the preparation of financial statements for external purposes in 
accordance with generally accepted accounting principles.  A company’s internal control over financial reporting 
includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, 
accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance 
with generally accepted accounting principles, and that receipts and expenditures of the company are being made 
only in accordance with authorizations of management and directors of the company; and (3) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the 
company’s assets that could have a material effect on the financial statements.  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect 
misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that 
controls may become inadequate because of changes in conditions, or that the degree of compliance with the 
policies or procedures may deteriorate.  

In our opinion, Norfolk Southern Corporation maintained, in all material respects, effective internal control over 
financial reporting as of December 31, 2013, based on criteria established in Internal Control – Integrated 
Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board 
(United States), the consolidated balance sheets of Norfolk Southern Corporation and subsidiaries as of December 
31, 2013 and 2012, and the related consolidated statements of income, comprehensive income, changes in 
stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 2013, and 
our report dated February 14, 2014 expressed an unqualified opinion on those consolidated financial statements. 

/s/KPMG LLP 
KPMG LLP 
Norfolk, Virginia 
February 14, 2014 

K41 

 
 
 
 
 
 
 
 
 
 
 
 
  
Report of Independent Registered Public Accounting Firm  

The Board of Directors and Stockholders 
Norfolk Southern Corporation:  

We have audited the accompanying consolidated balance sheets of Norfolk Southern Corporation and subsidiaries 
as of December 31, 2013 and 2012, and the related consolidated statements of income, comprehensive income, 
changes in stockholders’ equity, and cash flows for each of the years in the three-year period ended December 31, 
2013.  In connection with our audits of the consolidated financial statements, we also have audited the financial 
statement schedule as listed in Item 15(A)2. These consolidated financial statements and financial statement 
schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion on 
these consolidated financial statements and financial statement schedule based on our audits.  

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board 
(United States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about 
whether the financial statements are free of material misstatement.  An audit includes examining, on a test basis, 
evidence supporting the amounts and disclosures in the financial statements.  An audit also includes assessing the 
accounting principles used and significant estimates made by management, as well as evaluating the overall 
financial statement presentation.  We believe that our audits provide a reasonable basis for our opinion.  

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the 
financial position of Norfolk Southern Corporation and subsidiaries as of December 31, 2013 and 2012, and the 
results of their operations and their cash flows for each of the years in the three-year period ended December 31, 
2013, in conformity with U.S. generally accepted accounting principles.  Also in our opinion, the related financial 
statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, 
presents fairly, in all material respects, the information set forth therein.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board 
(United States), Norfolk Southern Corporation’s internal control over financial reporting as of December 31, 
2013, based on criteria established in Internal Control – Integrated Framework (1992), issued by the Committee 
of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated February 14, 2014 
expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting. 

/s/KPMG LLP 
KPMG LLP 
Norfolk, Virginia 
February 14, 2014 

K42 

 
 
 
 
 
 
 
 
 
 
 
Norfolk Southern Corporation and Subsidiaries 
Consolidated Statements of Income 

Years ended December 31, 
2011 
2012 
2013 
($ in millions, except per share amounts) 

Railway operating revenues 

$ 

 11,245  

$ 

 11,040  

$ 

 11,172 

Railway operating expenses: 
     Compensation and benefits 
     Purchased services and rents 
     Fuel 
     Depreciation 
     Materials and other 

         Total railway operating expenses 

 3,002  
 1,629  
 1,613  
 916  
 828  

 7,988  

 2,960  
 1,604  
 1,577  
 916  
 859  

 7,916  

         Income from railway operations 

 3,257  

 3,124  

 2,974 
 1,610 
 1,589 
 862 
 924 

 7,959 

 3,213 

 160 
 455 

 2,918 

 1,002 

 1,916 

 233  
 525  

 129  
 495  

 2,965  

 2,758  

 1,055  

 1,009  

$ 

 1,910  

$ 

 1,749  

$ 

$ 

 6.10  
 6.04  

$ 

 5.42  
 5.37  

$ 

 5.52 
 5.45 

Other income – net 
Interest expense on debt 

         Income before income taxes 

Provision for income taxes 

        Net income 

Per share amounts: 

   Net income 

         Basic 
         Diluted 

See accompanying notes to consolidated financial statements.

K43 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Norfolk Southern Corporation and Subsidiaries 
Consolidated Statements of Comprehensive Income 

Net income 
Other comprehensive income (loss), before tax: 
     Pension and other postretirement benefits 
     Other comprehensive income (loss) of equity investees 
Other comprehensive income (loss), before tax 
Income tax benefit (expense) related to items of 
     other comprehensive income (loss) 
Other comprehensive income (loss), net of tax 

2013 

Years ended December 31, 
2012 
($ in millions) 

2011 

$ 

 1,910   

$ 

1,749   

$ 

 1,916 

 1,122   
 42   
 1,164   

 (436)  
 728   

(114)  
(13)  
(127)  

44   
(83)  

 (325) 
 (21) 
 (346) 

 125 
 (221) 

             Total comprehensive income 

$ 

 2,638   

$ 

1,666   

$ 

 1,695 

See accompanying notes to consolidated financial statements.

K44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Norfolk Southern Corporation and Subsidiaries 
Consolidated Balance Sheets 

Assets 
Current assets: 

 Cash and cash equivalents 
 Short-term investments 
 Accounts receivable - net 
 Materials and supplies 
 Deferred income taxes 
 Other current assets 

Total current assets 

Investments 
Properties less accumulated depreciation of $10,387 and 

$9,922, respectively 

Other assets 

Total assets 

Liabilities and stockholdersʼ equity 
Current liabilities: 

 Accounts payable 
 Short-term debt 
 Income and other taxes 
 Other current liabilities 
 Current maturities of long-term debt 

Total current liabilities 

Long-term debt 
Other liabilities 
Deferred income taxes 
Total liabilities 

Stockholdersʼ equity: 

 Common Stock $1.00 per share par value, 1,350,000,000 shares 
authorized; outstanding 308,878,402 and 314,034,174 shares, 
respectively, net of treasury shares 

 Additional paid-in capital 
 Accumulated other comprehensive loss 
 Retained income 

Total stockholdersʼ equity 

Total liabilities and stockholdersʼ equity 

See accompanying notes to consolidated financial statements.

K45 

At December 31, 

2013 

2012 

($ in millions) 

$ 

 1,443    $ 
 118   
 1,024   
 223   
 180   
 87   
 3,075   

 653 
 15 
 1,109 
 216 
 167 
 82 
 2,242 

 2,439   

 2,300 

 26,645   
 324   

 25,736 
 64 

$ 

 32,483    $ 

 30,342 

$ 

 1,265    $ 
 100   
 225   
 270   
 445   
 2,305   

 8,903   
 1,444   
 8,542   
 21,194   

 1,362 
 200 
 206 
 263 
 50 
 2,081 

 8,432 
 2,237 
 7,832 
 20,582 

 310   
 2,021   
 (381)  
 9,339   

 315 
 1,911 
 (1,109) 
 8,643 

 11,289   

 9,760 

$ 

 32,483    $ 

 30,342 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
Norfolk Southern Corporation and Subsidiaries 
Consolidated Statements of Cash Flows 

2013 

Years ended December 31, 
2012 
($ in millions) 

2011 

Cash flows from operating activities: 

  Net income 
  Reconciliation of net income to net cash 

 provided by operating activities: 

 Depreciation 
 Deferred income taxes 
 Gains and losses on properties and investments 
 Changes in assets and liabilities affecting operations: 
    Accounts receivable 
    Materials and supplies 
    Other current assets 
    Current liabilities other than debt  

    Other – net 

      Net cash provided by operating activities 

Cash flows from investing activities: 

  Property additions 
  Property sales and other transactions 
  Investments, including short-term 
  Investment sales and other transactions 

     Net cash used in investing activities 

Cash flows from financing activities: 

  Dividends 
  Common Stock issued – net 
  Purchase and retirement of Common Stock 
  Proceeds from borrowings – net 
  Debt repayments 

     Net cash used in financing activities 

$ 

 1,910    $ 

 1,749    $ 

 1,916 

 922   
 262   
 (104)   

 85   
 (7)   
 (5)   
 5   
 10   
 3,078   

 (1,971)   
 144   
 (130)   
 63   
 (1,894)   

 (637)   
 131   
 (627)   
 989   
 (250)   
 (394)   

 922   
 366   
 (6)   

 (64)   
 (7)   
 (6)   
 82   
 29   
 3,065   

 (2,241)   
 192   
 (23)   
 78   
 (1,994)   

 (624)   
 89   
 (1,288)   
 1,491   
 (362)   
 (694)   

 869 
 527 
 (32) 

 (215) 
 (40) 
 14 
 68 
 120 
 3,227 

 (2,160) 
 84 
 (135) 
 439 
 (1,772) 

 (576) 
 120 
 (2,051) 
 1,101 
 (600) 
 (2,006) 

     Net increase (decrease) in cash and cash equivalents  

 790   

 377   

 (551) 

Cash and cash equivalents: 

 At beginning of year 

 At end of year 

Supplemental disclosures of cash flow information: 

 Cash paid during the year for: 

 Interest (net of amounts capitalized) 
 Income taxes (net of refunds) 

 653   

 276   

$ 

 1,443    $ 

 653    $ 

 827 

 276 

$ 

 492    $ 
 735   

 473    $ 
 618   

 435 
 289 

See accompanying notes to consolidated financial statements.

K46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Norfolk Southern Corporation and Subsidiaries 
Consolidated Statements of Changes in Stockholders’ Equity 

  Additional  Accum. Other 

Common 
Stock 

Paid-in  Comprehensive  Retained 
Capital 
Income 
Loss 
($ in millions, except per share amounts) 

Total 

Balance at December 31, 2010 

$ 

 358    $ 

 1,892    $ 

 (805)   $ 

 9,224    $ 

 10,669 

Comprehensive income: 
    Net income 
    Other comprehensive loss 
        Total comprehensive income 
Dividends on Common Stock, 

 $1.66 per share  
Share repurchases 
Stock-based compensation, 
    including tax benefit of $45 

Balance at December 31, 2011 

Comprehensive income: 
    Net income 
    Other comprehensive loss 
        Total comprehensive income 
Dividends on Common Stock,  
    $1.94 per share  
Share repurchases 
Stock-based compensation, 
    including tax benefit of $42 

Balance at December 31, 2012 

Comprehensive income: 
    Net income 
    Other comprehensive income 
        Total comprehensive income 
Dividends on Common Stock, 
    $2.04 per share  
Share repurchases 
Stock-based compensation, 
    including tax benefit of $38 

 1,916   

 (221)  

 1,916 
 (221) 
 1,695 

 (30)  

 (159)  

 (576)  
 (1,862)  

 (576) 
 (2,051) 

 4   

 332   

 179   

 (9)  

 1,912   

 (1,026)  

 8,693   

 1,749   

 (83)  

 174 

 9,911 

 1,749 
 (83) 
 1,666 

 (19)  

 (104)  

 (624)  
 (1,165)  

 (624) 
 (1,288) 

 2   

 315   

 103   

 (10)  

 95 

 1,911   

 (1,109)  

 8,643   

 9,760 

 1,910   

 728   

 (637)  
 (570)  

 1,910 
 728 
 2,638 

 (637) 
 (627) 

 (7)  

 155 

 (8)  

 3   

 (49)  

 159   

Balance at December 31, 2013 

$ 

 310    $ 

 2,021    $ 

 (381)   $ 

 9,339    $ 

 11,289 

See accompanying notes to consolidated financial statements.

K47 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
 
   
 
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
 
   
 
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
 
   
 
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
 
 
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
Norfolk Southern Corporation and Subsidiaries 
Notes to Consolidated Financial Statements 

The following Notes are an integral part of the Consolidated Financial Statements. 

1.  Summary of Significant Accounting Policies  

Description of Business  

Norfolk Southern Corporation is a Virginia-based holding company engaged principally in the rail transportation 
business, operating approximately 20,000 miles of road primarily in the East and Midwest.  These consolidated 
financial statements include Norfolk Southern Corporation (Norfolk Southern) and its majority-owned and 
controlled subsidiaries (collectively, NS, we, us, and our).  Norfolk Southern’s major subsidiary is Norfolk 
Southern Railway Company (NSR).  All significant intercompany balances and transactions have been eliminated 
in consolidation.  

NSR and its railroad subsidiaries transport raw materials, intermediate products and finished goods classified in 
the following commodity groups (percent of total railway operating revenues in 2013):  coal (23%); intermodal 
(21%); chemicals (15%); agriculture/consumer products/government (13%); metals/construction (12%); 
automotive (9%); and, paper/clay/forest products (7%).  Although most of our customers are domestic, ultimate 
points of origination or destination for some of the products transported (particularly coal bound for export and 
some intermodal containers) may be outside the U.S.  More than 80% of our railroad employees are covered by 
collective bargaining agreements with various labor unions.   

Use of Estimates  

The preparation of financial statements in accordance with U.S. Generally Accepted Accounting Principles 
(GAAP) requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities, 
the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts 
of revenues and expenses during the reporting period.  We periodically review our estimates, including those 
related to the recoverability and useful lives of assets, as well as liabilities for litigation, environmental 
remediation, casualty claims, income taxes and pension and other postretirement benefits.  Changes in facts and 
circumstances may result in revised estimates.  

Revenue Recognition  

Transportation revenue is recognized proportionally as a shipment moves from origin to destination, and related 
expenses are recognized as incurred.  Refunds (which are primarily volume-based incentives) are recorded as a 
reduction to revenues on the basis of management’s best estimate of projected liability, which is based on 
historical activity, current shipment counts and the expectation of future activity.  We regularly monitor our 
contract refund liability and, historically, the estimates have not differed significantly from the amounts ultimately 
refunded.   Switching, demurrage and other incidental service revenues are recognized when the services are 
performed. 

Cash Equivalents  

“Cash equivalents” are highly liquid investments purchased three months or less from maturity. 

K48 

 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
  
Allowance for Doubtful Accounts  

Our allowance for doubtful accounts was $3 million at both December 31, 2013 and 2012.  To determine our 
allowance for doubtful accounts, we evaluate historical loss experience (which has not been significant), the 
characteristics of current accounts, and general economic conditions and trends.   

Materials and Supplies  

“Materials and supplies,” consisting mainly of fuel oil and items for maintenance of property and equipment, are 
stated at the lower of average cost or market.  The cost of materials and supplies expected to be used in property 
additions or improvements is included in “Properties.”

Investments  

Debt securities classified as “held-to-maturity” are reported at amortized cost.    

Investments where we have the ability to exercise significant influence over but do not control the entity are 
accounted for using the equity method, whereby the investment is carried at the cost of the acquisition plus our 
equity in undistributed earnings or losses since acquisition.   

Properties  

“Properties” are stated principally at cost and are depreciated using the group method whereby assets with similar 
characteristics, use, and expected lives are grouped together in asset classes and depreciated using a composite 
depreciation rate.  This methodology treats each asset class as a pool of resources, not as singular items.  We use 
more than 60 depreciable asset classes.  The primary depreciation method for our asset base is group life.  Units 
of production is the principal method of depreciation for rail in high density corridors and for depletion of natural 
resources (Note 2).  Remaining properties are depreciated generally using the straight-line method over the lesser 
of estimated service or lease lives.  Depreciation in the Consolidated Statements of Cash Flows includes both 
depreciation and depletion.  

Depreciation expense is based on our assumptions concerning expected service lives of our properties as well as 
the expected net salvage that will be received upon their retirement.  In developing these assumptions, we utilize 
periodic depreciation studies that are performed by an independent outside firm of consulting engineers and 
approved by the Surface Transportation Board (STB).  Our depreciation studies are conducted about every three 
years for equipment and every six years for track assets and other roadway property.  The frequency of these 
studies is consistent with guidelines established by the STB.  Key factors which are considered in developing 
average service life and salvage estimates include:  

(cid:120) 
(cid:120) 
(cid:120) 

(cid:120) 
(cid:120) 

statistical analysis of historical retirement data and surviving asset records;  
review of historical salvage received and current market rates;  
review of our operations including expected changes in technology, customer demand, maintenance 
practices and asset management strategies;  
review of accounting policies and assumptions; and  
industry review and analysis.  

The units of production depreciation rate for rail in high density corridors is derived based on consideration of 
annual gross ton miles as compared to the total or ultimate capacity of rail in these corridors.  Our experience has 
shown that traffic density is a leading factor in determination of the expected service life of rail in high density 
corridors.  In developing the respective depreciation rate, consideration is also given to several rail characteristics 
including age, weight, condition (new or second hand) and type (curve or straight).  As a result, a composite 
depreciation rate is developed which is applied to the depreciable base. 

K49 

 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
We adjust our rates based on the results of these studies and implement the changes prospectively.  The studies 
may also indicate that the recorded amount of accumulated depreciation is deficient (or in excess) of the amount 
indicated by the study.  Any such deficiency (or excess) is amortized as a component of depreciation expense over 
the remaining service lives of the affected class of property, as determined by the study.  For 2013, roadway 
depreciation rates ranged from 0.83% to 33.3% and equipment depreciation rates ranged from 1.40% to 33.33%. 

We capitalize interest on major projects during the period of their construction.  Expenditures, including those on 
leased assets, that extend an asset’s useful life or increase its utility, are capitalized.  Expenditures capitalized 
include those that are directly related to a capital project and may include materials, labor and equipment, in 
addition to an allocable portion of indirect costs that clearly relate to a particular project. Due to the capital 
intensive nature of the railroad industry, a significant portion of annual capital spending relates to the replacement 
of self-constructed assets. Because removal activities occur in conjunction with replacement, removal costs are 
estimated based on an average percentage of time employees replacing assets spend on removal functions.  Costs 
related to repairs and maintenance activities that do not extend an asset’s useful life or increase its utility are 
expensed when such repairs are performed. 

When properties other than land and nonrail assets are sold or retired in the ordinary course of business, the cost 
of the assets, net of sale proceeds or salvage, is charged to accumulated depreciation, and no gain or loss is 
recognized in earnings.  Actual historical cost values are retired when available, such as with equipment 
assets.  The use of estimates in recording the retirement of certain roadway assets is necessary based on the 
impracticality of tracking individual asset costs.  When retiring rail, ties and ballast, we use statistical curves that 
indicate the relative distribution of the age of the assets retired.  The historical cost of other roadway assets is 
estimated using a combination of inflation indices specific to the rail industry and those published by the U.S. 
Bureau of Labor Statistics.  The indices are applied to the replacement value based on the age of the retired 
assets.  These indices are used because they closely correlate with the costs of roadway assets.  Gains and losses 
on disposal of land and nonrail assets are included in “Other income – net” (Note 2) since such income is not a 
product of our railroad operations. 

A retirement is considered abnormal if it does not occur in the normal course of business, if it relates to 
disposition of a large segment of an asset class and if the retirement varies significantly from the retirement 
profile identified through our depreciation studies, which inherently consider the impact of normal retirements on 
expected service lives and depreciation rates.  Gains or losses from abnormal retirements are recognized in 
earnings. 

We review the carrying amount of properties whenever events or changes in circumstances indicate that such 
carrying amount may not be recoverable based on future undiscounted cash flows.  Assets that are deemed 
impaired as a result of such review are recorded at the lower of carrying amount or fair value.

Required Accounting Changes  

In the first quarter of 2013, we prospectively adopted Accounting Standards Update (ASU) No. 2013-02, 
“Comprehensive Income (Topic 220): Reporting of Amounts Reclassified Out of Accumulated Other 
Comprehensive Income.”  This update requires the disclosure of the effects of reclassifications out of 
Accumulated Other Comprehensive Loss on the respective line items in our Consolidated Statements of Income if 
the amount being reclassified is required under GAAP to be reclassified in its entirety to net income.  We don’t 
have any such items.  For other amounts that are not required to be reclassified in their entirety to net income in 
the same reporting period, we are required to cross-reference other required GAAP disclosures to provide 
additional detail about those amounts.  We include these disclosures in our “Stockholders’ Equity” (Note 13) 
footnote.  This update does not change the requirement to present the components of net income and other 
comprehensive income in either a single continuous statement or two separate consecutive statements, nor does it 
change the items currently reported in other comprehensive income. 

K50 

 
 
 
 
 
 
 
 
 
 
 
2.  Other Income – Net 

Income from natural resources: 
     Royalties from coal 
     Nonoperating depletion and depreciation 
        Subtotal 

Gains and losses from sale of properties 
Rental income 
Equity in earnings of Conrail Inc. (Note 5) 
Corporate-owned life insurance – net 
Interest income 
Taxes on nonoperating property 
Charitable contributions 
Other interest expense – net 
Other 

2013 

2012 
($ in millions) 

2011 

$ 

 50    $ 
 (6)    
 44     

 72    $ 
 (6)    
 66     

 101     
 61     
 42     
 25     
 8     
 (10)    
 (11)    
 (12)    
 (15)    

 5     
 54     
 34     
 13     
 8     
 (10)    
 (9)    
 (9)    
 (23)    

 86 
 (7) 
 79 

 32 
 51 
 31 
 8 
 9 
 (9) 
 (9) 
 (3) 
 (29) 

         Total 

$ 

 233    $ 

 129    $ 

 160 

“Other income – net” includes income and costs not part of rail operations and the income generated by the 
activities of our noncarrier subsidiaries as well as the costs incurred by those subsidiaries in their operations. 

3.  Income Taxes 

Provisions for Income Taxes 

Current: 
     Federal 
     State 
         Total current taxes 

Deferred: 
     Federal 
     State 
         Total deferred taxes 

2013 

2012 
($ in millions) 

2011 

$ 

 695    $ 
 98   
 793   

 569    $ 
 74   
 643   

 270   
 (8)  
 262   

 339   
 27   
 366   

 432 
 43 
 475 

 506 
 21 
 527 

         Provision for income taxes 

$ 

 1,055    $ 

 1,009    $ 

 1,002 

K51 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
Reconciliation of Statutory Rate to Effective Rate 

The “Provision for income taxes” in the Consolidated Statements of Income differs from the amounts computed 
by applying the statutory federal corporate tax rate as follows: 

2013 
Amount    % 

2012 

2011 

  Amount    % 
($ in millions) 

  Amount    % 

Federal income tax at statutory rate 
State income taxes, net of federal tax effect 
Internal Revenue Service (IRS) audit, settlement 
State tax law changes, net of federal tax effect 
Other, net 

$ 

 1,038   
 69   
-   
 (11)  
 (41)  

 35    $ 
 2   
-   
-   
 (1)  

 965   
 69   
 (6)  
 (3)  
 (16)  

 35    $ 
 3   
-   
-   
 (1)  

 1,021   
 69   
 (40)  
 (28)  
 (20)  

 35 
 2 
 (1) 
 (1) 
 (1) 

    Provision for income taxes 

$ 

 1,055   

 36    $ 

 1,009   

 37    $ 

 1,002   

 34 

Deferred Tax Assets and Liabilities 

Certain items are reported in different periods for financial reporting and income tax purposes.  Deferred tax 
assets and liabilities are recorded in recognition of these differences.  The tax effects of temporary differences that 
give rise to significant portions of the deferred tax assets and deferred tax liabilities are as follows: 

Deferred tax assets: 
     Compensation and benefits, including postretirement 
     Accruals, including casualty and other claims 
     Other 
        Total gross deferred tax assets 
     Less valuation allowance 

        Net deferred tax asset 

Deferred tax liabilities: 
     Property 
     Other 
        Total gross deferred tax liabilities 

        Net deferred tax liability 
        Net current deferred tax asset 

        Net long-term deferred tax liability 

December 31, 

2013 

2012 

($ in millions) 

$ 

 462    $ 
 114   
 54   
 630   
 (32)  

 598   

 (8,494)  
 (466)  
 (8,960)  

 (8,362)  
 180   

 834 
 139 
 41 
 1,014 
 (19) 

 995 

 (8,188) 
 (472) 
 (8,660) 

 (7,665) 
 167 

$ 

 (8,542)   $ 

 (7,832) 

Except for amounts for which a valuation allowance has been provided, we believe that it is more likely than not 
that the results of future operations will generate sufficient taxable income to realize the deferred tax assets.  The 
valuation allowance at the end of each year primarily relates to subsidiary state income tax net operating losses 
that may not be utilized prior to their expiration.  The valuation allowance for 2013 also includes state investment 
tax credits that may not be utilized prior to their expiration.  The total valuation allowance increased by 
$13 million in 2013 and remained unchanged in 2012. 

K52 

 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
  
Uncertain Tax Positions 

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows: 

December 31, 

2013 

2012 

($ in millions) 

Balance at beginning of year 

$ 

 63    $ 

 105 

Additions based on tax positions related to the current year 
Additions for tax positions of prior years 
Reductions for tax positions of prior years 
Settlements with taxing authorities 
Lapse of statutes of limitations 

 3   
 4   
 (1)  
 (2)  
 (2)  

     Balance at end of year 

$ 

 65    $ 

 6 
- 
 (20) 
 (23) 
 (5) 

 63 

Included in the balance of unrecognized tax benefits at December 31, 2013, are potential benefits of $25 million 
that would affect the effective tax rate if recognized.  Unrecognized tax benefits are adjusted in the period in 
which new information about a tax position becomes available or the final outcome differs from the amount 
recorded. 

IRS examinations have been completed for all years prior to 2011.  We expect the IRS to begin auditing our 2011 
and 2012 consolidated income tax returns in early 2014.  State income tax returns generally are subject to 
examination for a period of three to four years after filing of the return.  In addition, we are generally obligated to 
report changes in taxable income arising from federal income tax examinations to the states within a period of up 
to two years from the date the federal examination is final.  We have various state income tax returns either under 
examination, administrative appeals, or litigation.  We expect that the total amount of unrecognized tax benefits at 
December 31, 2013, will decrease by approximately $8 million in 2014 due to tax positions for which there was 
an uncertainty about the timing of deductibility in earlier years, but deductibility may become certain by the close 
of 2014.  We do not expect that the aforementioned potential change in unrecognized tax benefits will have a 
material effect on our financial position, results of operations, or liquidity. 

Interest related to unrecognized tax benefits, which is included in “Other income – net,” totaled $1 million of 
expense in 2013, $1 million of income in 2012, and $10 million of income in 2011.  There were no penalties 
related to tax matters in 2013, 2012, and 2011.  We have recorded a liability of $4 million at December 31, 2013, 
and $3 million at December 31, 2012, for the payment of interest on unrecognized tax benefits.  We have no 
liability recorded at December 31, 2013 and 2012, for the payment of penalties on unrecognized tax benefits. 

K53 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.  Fair Value 

Fair Value Measurements 

ASC 820-10, “Fair Value Measurements,” established a framework for measuring fair value and a fair value 
hierarchy that prioritizes the inputs to valuation techniques used to measure fair value into three broad levels, as 
follows: 

Level 1 

Inputs to the valuation methodology are unadjusted quoted prices for identical assets or liabilities 
in active markets that we have the ability to access. 

Level 2 

Inputs to the valuation methodology include: 

(cid:120)  quoted prices for similar assets or liabilities in active markets;  
(cid:120)  quoted prices for identical or similar assets or liabilities in inactive markets; 
(cid:120) 
inputs other than quoted prices that are observable for the asset or liability;  
(cid:120) 
inputs that are derived principally from or corroborated by observable market data by 
correlation or other means. 

If the asset or liability has a specified (contractual) term, the Level 2 input must be observable 
for substantially the full term of the asset or liability. 

Level 3 

Inputs to the valuation methodology are unobservable and significant to the fair value 
measurement. 

The asset’s or liability’s fair value measurement level within the hierarchy is based on the lowest level of any 
input that is significant to the fair value measurement. Other than those assets and liabilities described below that 
approximate fair value, there were no assets or liabilities measured at fair value on a recurring basis at 
December 31, 2013 or 2012. 

Fair Values of Financial Instruments 

We have evaluated the fair values of financial instruments and methods used to determine those fair values.  The 
fair values of “Cash and cash equivalents,” “Short-term investments,” “Accounts receivable,” “Accounts 
payable,” and “Short-term debt” approximate carrying values because of the short maturity of these financial 
instruments.  The carrying value of corporate-owned life insurance is recorded at cash surrender value and, 
accordingly, approximates fair value. The carrying amounts and estimated fair values for the remaining financial 
instruments, excluding investments accounted for under the equity method, consisted of the following at 
December 31: 

2013 

Carrying 
Amount 

Fair 
Value 

  Carrying 
Amount 

($ in millions) 

2012 

Fair 
Value 

Long-term investments 
Long-term debt, including current maturities 

$ 

 148    $ 

 177    $ 

 139    $ 

 (9,348)  

 (10,673)  

 (8,482)  

 174 
 (10,734) 

Underlying net assets were used to estimate the fair value of investments with the exception of notes receivable, 
which are based on future discounted cash flows.  The fair values of long-term debt were estimated based on 
quoted market prices or discounted cash flows using current interest rates for debt with similar terms, company 
rating, and remaining maturity. 

K54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
The following tables set forth the fair value of long-term investment and long-term debt balances disclosed above 
by valuation technique level, within the fair value hierarchy (there were no level 3 valued assets or liabilities). 

Long-term investments 
Long-term debt, including current maturities 

$ 

 47    $ 

 (10,449)   

 130    $ 
 (224)  

 177 
 (10,673) 

Level 1 

December 31, 2013 
Level 2 
($ in millions) 

Total 

Level 1 

December 31, 2012 
Level 2 
($ in millions) 

Total 

Long-term investments 
Long-term debt, including current maturities 

$ 

 41 

  $ 

 (10,450)   

 133    $ 
 (284)  

 174 
 (10,734) 

Sales of available-for-sale securities were zero for years ended December 31, 2013 and 2012, and $81 million for 
the year ended December 31, 2011.  

5.  Investments 

December 31, 

2013 

2012 

($ in millions) 

$ 

 98    $ 

 20   

$ 

 118    $ 

- 

 15 

 15 

$ 

 1,075    $ 
 404   
 278   
 155   
 90   
 2,002   

 289   
 148   

 996 
 383 
 281 
 155 
 82 
 1,897 

 264 
 139 

$ 

 2,439    $ 

 2,300 

Short-term investments: 

  Commercial paper, 2 months 
  Federal government bonds, held-to-maturity, with average  
  maturities of 3 and 5 months, respectively 

 Total short-term investments 

Long-term investments: 

 Equity method investments: 

Conrail Inc. 
TTX Company 
Meridian Speedway LLC 
Pan Am Southern LLC 
Other 

 Total equity method investments 

Company-owned life insurance at net cash surrender value 
Other investments 

    Total long-term investments 

K55 

 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
  
Investment in Conrail 

Through a limited liability company, we and CSX Corporation (CSX) jointly own Conrail Inc. (Conrail), whose 
primary subsidiary is Consolidated Rail Corporation (CRC).  We have a 58% economic and 50% voting interest 
in the jointly owned entity, and CSX has the remainder of the economic and voting interests.  We are amortizing 
the excess of the purchase price over Conrail’s net equity using the principles of purchase accounting, based 
primarily on the estimated useful lives of Conrail’s depreciable property and equipment, including the related 
deferred tax effect of the differences in book and tax accounting bases for such assets, as all of the purchase price 
at acquisition was allocable to Conrail’s tangible assets and liabilities. 

At December 31, 2013, based on the funded status of Conrail’s pension plans, we increased our proportional 
investment in Conrail by $37 million.  This resulted in income of $34 million recorded to “Other comprehensive 
loss” and a combined federal and state deferred tax liability of $3 million. 

At December 31, 2012, based on the funded status of Conrail’s pension plans, we decreased our proportional 
investment in Conrail by $7 million.  This resulted in a loss of $6 million recorded to “Other comprehensive loss” 
and a combined federal and state deferred tax asset of $1 million. 

At December 31, 2013, the difference between our investment in Conrail and our share of Conrail’s underlying 
net equity was $535 million.  Our equity in the earnings of Conrail, net of amortization, included in “Other 
income – net” was $42 million, $34 million, and $31 million in 2013, 2012, and 2011, respectively. 

CRC owns and operates certain properties (the Shared Assets Areas) for the joint and exclusive benefit of NSR 
and CSX Transportation, Inc. (CSXT).  The costs of operating the Shared Assets Areas are borne by NSR and 
CSXT based on usage.  In addition, NSR and CSXT pay CRC a fee for access to the Shared Assets Areas. 
“Purchased services and rents” and “Fuel” include expenses for amounts due to CRC for operation of the Shared 
Assets Areas totaling $146 million in 2013, $147 million in 2012, and $131 million in 2011. Future minimum 
lease payments due to CRC under the Shared Assets Areas agreements are as follows:  $35 million in each of 
2014 through 2018 and $185 million thereafter. We provide certain general and administrative support functions 
to Conrail, the fees for which are billed in accordance with several service-provider arrangements and 
approximate $8 million annually. 

“Accounts payable” includes $187 million at December 31, 2013, and $178 million at December 31, 2012, due to 
Conrail for the operation of the Shared Assets Areas.  In addition, “Other liabilities” includes $133 million at both 
December 31, 2013 and 2012, for long-term advances from Conrail, maturing 2035, that bear interest at an 
average rate of 4.4%. 

K56 

 
 
 
 
 
 
 
 
 
  
6.  Properties 

At December 31, 2013 

Land 

Roadway: 

  Rail and other track material 
  Ties 
  Ballast 
  Construction in process 
  Other roadway 

  Total roadway 

Equipment: 

  Locomotives 
  Freight cars 
  Computers and software 
  Construction in process 
  Other equipment 

  Total equipment 

Cost 

  Accumulated 
  Depreciation 

Net Book 
Value 

  Depreciation 

Rate 

(1) 

($ in millions) 

$ 

 2,253    $ 

-    $ 

 2,253   

              -   

 5,934   
 4,464   
 2,244   
 405   
 11,704   
 24,751   

 4,814   
 3,225   
 513   
 139   
 862   
 9,553   

 (1,782)  
 (1,100)  
 (468)  
-   
 (2,814)  
 (6,164)  

 (1,918)  
 (1,429)  
 (292)  
-   
 (316)  
 (3,955)  

 4,152   
 3,364   
 1,776   
 405   
 8,890   
 18,587   

 2,896   
 1,796   
 221   
 139   
 546   
 5,598   

2.46%   
3.24%   
2.65%   
              -   
2.55%   

3.42%   
2.78%   
11.07%   
              -   
6.15%   

Other property 

 475   

 (268)  

 207   

1.15%   

  Total properties 

$ 

 37,032    $ 

 (10,387)   $ 

 26,645   

K57 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
At December 31, 2012 

Land 

Roadway: 

  Rail and other track material 
  Ties 
  Ballast 
  Construction in process 
  Other roadway 

  Total roadway 

Equipment: 

  Locomotives 
  Freight cars 
  Computers and software 
  Construction in process 
  Other equipment 

  Total equipment 

Cost 

  Accumulated 
  Depreciation 

Net Book 
Value 

  Depreciation 

Rate 

(1) 

($ in millions) 

$ 

 2,240    $ 

-    $ 

 2,240   

              -   

 5,699   
 4,255   
 2,128   
 378   
 11,223   
 23,683   

 4,576   
 3,214   
 480   
 177   
 817   
 9,264   

 (1,707)  
 (1,027)  
 (437)  
-   
 (2,636)  
 (5,807)  

 (1,798)  
 (1,502)  
 (270)  
-   
 (282)  
 (3,852)  

 3,992   
 3,228   
 1,691   
 378   
 8,587   
 17,876   

 2,778   
 1,712   
 210   
 177   
 535   
 5,412   

2.48%   
3.28%   
2.61%   
              -   
2.57%   

3.54%   
2.95%   
13.29%   
              -   
5.99%   

Other property 

 471   

 (263)  

 208   

1.31%   

  Total properties 

$ 

 35,658    $ 

 (9,922)   $ 

 25,736   

(1) Composite annual depreciation rate for the underlying assets, excluding the effects of the amortization of any                     
    deficiency (or excess) that resulted from our depreciation studies.

Roadway and equipment property includes $8 million at December 31, 2013, and $9 million at December 31, 
2012, of assets recorded pursuant to capital leases with accumulated amortization of $3 million at both December 
31, 2013 and 2012.  Other property includes the costs of obtaining rights to natural resources of $336 million at 
both December 31, 2013 and 2012, with accumulated depletion of $195 million and $192 million, respectively. 

Capitalized Interest 

Total interest cost incurred on debt was $543 million in 2013, $515 million in 2012, and $474 million in 2011, of 
which $18 million, $20 million, and $19 million, respectively, was capitalized. 

K58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
   
 
   
 
   
 
 
 
 
 
   
 
   
 
 
 
7.  Current Liabilities 

Accounts payable: 

  Accounts and wages payable 
  Due to Conrail (Note 5) 
  Casualty and other claims (Note 16) 
  Vacation liability 
  Other 

  Total 

Other current liabilities: 
  Interest payable 
  Postretirement and pension benefit obligations (Note 11) 
  Other 

  Total 

8.  Debt 

December 31, 

2013 

2012 

($ in millions) 

$ 

 685    $ 
 187   
 166   
 130   
 97   

 777 
 178 
 183 
 129 
 95 

$ 

 1,265    $ 

 1,362 

$ 

$ 

 121    $ 
 64   
 85   

 270    $ 

 112 
 70 
 81 

 263 

Debt with weighted average interest rates and maturities is presented below: 

Notes and debentures: 

 6.16% maturing to 2018 
 6.16% maturing 2019 to 2021 
 3.22% maturing 2022 to 2024 
 6.93% maturing 2025 to 2037 
 4.81% maturing 2041 to 2043 
 6.39% maturing 2097 to 2111 
Securitization borrowings, 1.23% 
Other debt, 7.94% maturing 2024 
Discounts and premiums, net 

  Total debt 
  Less current maturities and short-term debt 

$ 

December 31, 

2013 

2012 

($ in millions) 

 2,082    $ 
 1,397   
 1,600   
 1,402   
 1,833   
 1,328   
 200   
 101   
 (495)  
 9,448   
 (545)  

 2,082 
 1,397 
 1,200 
 1,403 
 1,333 
 1,328 
 300 
 151 
 (512) 
 8,682 
 (250) 

  Long-term debt excluding current maturities and short-term debt 

$ 

 8,903    $ 

 8,432 

Long-term debt maturities subsequent to 2014 are as follows: 

2015 
2016 
2017 
2018 
2019 and subsequent years 

Total 

$ 

 1 
 500 
 550 
 600 
 7,252 

$ 

 8,903 

During the third quarter of 2012, we issued $600 million of senior notes at 2.90% due 2023 and paid $115 million 
of premium in exchange for $521 million of our previously issued notes ($156 million at 7.25% due 2031, 

K59 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
$140 million at 5.64% due 2029, $115 million at 5.59% due 2025, $72 million at 7.80% due 2027, and $38 
million at 7.05% due 2037).  The premium is reflected as a reduction of debt in the Consolidated Balance Sheets, 
is included within “Debt repayments” in the 2012 Statement of Cash Flows, and is being amortized as additional 
interest expense over the term of the new debt.  No gain or loss was recognized as a result of the debt exchange.  

We have in place a $350 million receivables securitization facility under which NSR sells substantially all of its 
eligible third-party receivables to a subsidiary, which in turn may transfer beneficial interests in the receivables to 
various commercial paper vehicles.  Amounts received under the facility are accounted for as borrowings.  Under 
this facility, we received $100 million and repaid $200 million in 2013. 

At December 31, 2013 and 2012, respectively, the amounts outstanding under the receivables securitization 
facility were $200 million at an average variable interest rate of 1.23% and $300 million at an average variable 
interest rate of 1.28%.  Our intent is to refinance $100 million of these borrowings on a long-term basis, which is 
supported by our $750 million credit agreement (see below).  Accordingly, these amounts outstanding are 
included in the line item “Long-term debt” and the remaining $100 million outstanding at December 31, 2013 and  
$200 million outstanding at December 31, 2012, are included in the line item “Short-term debt” in the 
Consolidated Balance Sheets.  The facility has a 364-day term which was renewed and amended in October 2013 
to run until October 2014.  At December 31, 2013 and 2012, the receivables included in “Accounts receivable – 
net” serving as collateral for these borrowings totaled $747 million and $751 million, respectively. 

Issuance of Debt or Equity Securities 

We have authority from our Board of Directors to issue an additional $800 million of debt or equity securities 
through public or private sale. 

Credit Agreement, Debt Covenants, and Commercial Paper 

We have in place and available a $750 million, five-year credit agreement expiring in 2016, which provides for 
borrowings at prevailing rates and includes covenants.  We had no amounts outstanding under this facility at 
December 31, 2013 and 2012, and we are in compliance with all of its covenants. 

We have the ability to issue commercial paper supported by the $750 million credit agreement.  At December 31, 
2013 and 2012, we had no outstanding commercial paper.

K60 

 
 
 
 
 
 
 
 
 
 
9.  Lease Commitments  

We are committed under long-term lease agreements, which expire on various dates through 2067, for equipment, 
lines of road and other property.  The following amounts do not include payments to CRC under the Shared 
Assets Areas agreements (Note 5).  Future minimum lease payments and operating lease expense are as follows: 

Future Minimum Lease Payments 

Operating 
Leases 

Capital 
Leases 

($ in millions) 

2014 
2015 
2016 
2017 
2018 
2019 and subsequent years  

  Total 

$ 

 80    $ 
 74   
 62   
 54   
 50   
 418   

$ 

 738   

Less imputed interest on capital leases at an average rate of 5.50% 

  Present value of minimum lease payments included in debt 

    $ 

 2 
 1 
- 
- 
- 
 2 

 5 
 (1) 

 4 

Operating Lease Expense 

Minimum rents 
Contingent rents 

Total 

2013 

2012 
($ in millions) 

2011 

$ 

$ 

 121    $ 
 82   

 129    $ 
 73   

 203    $ 

 202    $ 

 150 
 77 

 227 

Contingent rents are primarily comprised of usage-based rent paid to other railroads for joint facility operations.

10.  Other Liabilities 

December 31, 

2013 

2012 

($ in millions) 

$ 

 566    $ 
 218   
 214   
 133   
 120   
 193   

 1,049 
 482 
 258 
 133 
 118 
 197 

$ 

 1,444    $ 

 2,237 

Net postretirement benefit obligations (Note 11) 
Net pension benefit obligations (Note 11) 
Casualty and other claims (Note 16) 
Long-term advances from Conrail (Note 5) 
Deferred compensation 
Other 

 Total 

K61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
11.  Pensions and Other Postretirement Benefits 

We have both funded and unfunded defined benefit pension plans covering principally salaried employees.  We 
also provide specified health care and death benefits to eligible retired employees and their dependents; these 
plans can be amended or terminated at our option.  Under our health care plans, a defined percentage of health 
care expenses is covered, reduced by any deductibles, co-payments, Medicare payments and, in some cases, 
coverage provided under other group insurance policies. 

Pension and Other Postretirement Benefit Obligations and Plan Assets 

Change in benefit obligations: 
Benefit obligation at beginning of year 
Service cost 
Interest cost 
Actuarial (gains) losses 
Benefits paid 

  Benefit obligation at end of year 

Change in plan assets: 
Fair value of plan assets at beginning of year 
Actual return on plan assets 
Employer contribution 
Benefits paid 

  Fair value of plan assets at end of year 

  Other Postretirement 

Pension Benefits 
2012 
2013 

Benefits 

2013 

2012 

($ in millions) 

$ 

 2,285    $ 
 41   
 81   
 (196)  
 (120)  
 2,091   

 2,027    $ 
 34   
 89   
 253   
 (118)  
 2,285   

 1,311    $ 
 16   
 50   
 (471)  
 (51)  
 855   

 1,206 
 15 
 54 
 82 
 (46) 
 1,311 

 1,791   
 432   
 12   
 (120)  
 2,115   

 1,670   
 227   
 12   
 (118)  
 1,791   

 205   
 34   
 51   
 (51)  
 239   

 186 
 19 
 46 
 (46) 
 205 

  Funded status at end of year 

$ 

 24    $ 

 (494)   $ 

 (616)   $ 

 (1,106) 

Amounts recognized in the Consolidated 

Balance Sheets: 

Noncurrent assets 
Current liabilities 
Noncurrent liabilities 

  Net amount recognized 

Amounts recognized in other comprehensive 

 income (before tax): 
Net (gain) loss 
Prior service cost 

 256    $ 
 (14)  
 (218)  

 1    $ 

-    $ 

 (13)  
 (482)  

 (50)  
 (566)  

- 
 (57) 
 (1,049) 

 24    $ 

 (494)   $ 

 (616)   $ 

 (1,106) 

 585    $ 
 4   

 1,160    $ 
 4   

 (88)   $ 
-   

 459 
- 

$ 

$ 

$ 

K62 

 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
 
 
 
 
Our accumulated benefit obligation for our defined benefit pension plans is $1.9 billion and $2.1 billion at 
December 31, 2013 and 2012, respectively.  Our unfunded pension plans, included above, which in all cases have 
no assets and therefore have an accumulated benefit obligation in excess of plan assets, had projected benefit 
obligations of $231 million at December 31, 2013, and $239 million at December 31, 2012, and had accumulated 
benefit obligations of $206 million at December 31, 2013, and $215 million at December 31, 2012. 

Pension and Other Postretirement Benefit Cost Components 

Pension benefits: 
Service cost 
Interest cost 
Expected return on plan assets 
Amortization of net losses 
Amortization of prior service cost 

Net cost 

Other postretirement benefits: 
Service cost 
Interest cost 
Expected return on plan assets 
Amortization of net losses 

Net cost 

2013 

2012 
($ in millions) 

2011 

$ 

$ 

$ 

 41    $ 
 81   
 (142)  
 89   
-   

 34    $ 
 89   
 (138)  
 75   
-   

 69    $ 

 60    $ 

 16    $ 
 50   
 (16)  
 58   

 15    $ 
 54   
 (15)  
 53   

 28 
 92 
 (140) 
 67 
 3 

 50 

 14 
 58 
 (15) 
 44 

$ 

 108    $ 

 107    $ 

 101 

Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income 

Net gain arising during the year 
Amortization of net losses 

Total recognized in other comprehensive income 
Total recognized in net periodic cost 
and other comprehensive income 

2013 

Other 
  Postretirement 
Benefits 

Pension 
Benefits 

($ in millions) 

$ 

$ 

$ 

    $ 

 486 
 89 

 575 

    $ 

 506 

    $ 

 489 
 58 

 547 

 439 

Net actuarial gains arising during the year to our pension benefits were due primarily to a higher than expected 
return on plan assets and an increase in our discount rate.  Net actuarial gains arising during the year related to our 
other postretirement benefits were due to changes in our estimate of the allocation of medical claims costs 
between our Medicare eligible and non-Medicare eligible populations, lower estimates of prescription drug costs 
and an increase in our discount rate. 

The estimated net losses for the pension benefit plans that will be amortized from accumulated other 
comprehensive loss into net periodic cost over the next year are $54 million.  There is no expected amortization 
for the other postretirement benefit plans over the next year.

K63 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
 
 
   
 
   
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
   
 
 
 
   
 
Pension and Other Postretirement Benefits Assumptions 

Costs for pension and other postretirement benefits are determined based on actuarial valuations that reflect 
appropriate assumptions as of the measurement date, ordinarily the beginning of each year.  The funded status of 
the plans is determined using appropriate assumptions as of each year end.  A summary of the major assumptions 
follows: 

Pension funded status: 

 Discount rate 
 Future salary increases 

Other postretirement benefits funded status: 

 Discount rate 

Pension cost: 

 Discount rate 
 Return on assets in plans 
 Future salary increases 

Other postretirement benefits cost: 

 Discount rate  
 Return on assets in plans 
 Health care trend rate 

2013 

2012 

2011 

4.60% 
4.50% 

3.65% 
4.50% 

4.50% 
4.50% 

4.65% 

3.80% 

4.55% 

3.65% 
8.25% 
4.50% 

3.80% 
8.00% 
7.33% 

4.50% 
8.25% 
4.50% 

4.55% 
8.00% 
7.70% 

5.25% 
8.75% 
4.50% 

5.40% 
8.50% 
8.10% 

To determine the discount rates, we utilize analyses in which the projected annual cash flows from the pension 
and other postretirement benefit plans were matched with yield curves based on an appropriate universe of high-
quality corporate bonds.  We use the results of the yield curve analyses to select the discount rates that match the 
payment streams of the benefits in these plans. 

Health Care Cost Trend Assumptions 

For measurement purposes at December 31, 2013, increases in the per capita cost of covered health care benefits 
were assumed to be 6.94% for 2014.  It is assumed the rate will decrease gradually to an ultimate rate of 5.0% for 
2019 and remain at that level thereafter. 

Assumed health care cost trend rates have a significant effect on the amounts reported in the consolidated 
financial statements.  To illustrate, a one-percentage point change in the assumed health care cost trend would 
have the following effects: 

One-percentage point 
  Decrease 
Increase 

($ in millions) 

Increase (decrease) in: 

 Total service and interest cost components  $ 
 Postretirement benefit obligation 

 11    $ 
 100   

 (9) 
 (84) 

K64 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
   
   
 
   
 
 
 
 
 
 
   
   
 
   
 
 
 
 
 
 
   
   
 
   
   
 
   
   
 
   
 
 
 
 
 
 
   
   
 
   
   
 
   
   
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
Asset Management 

Nine investment firms manage our defined benefit pension plans’ assets under investment guidelines approved by 
our Benefits Investment Committee that is comprised of members of our management.  Investments are restricted 
to domestic and international equity securities, domestic and international fixed income securities, and 
unleveraged exchange-traded options and financial futures.  Limitations restrict investment concentration and use 
of certain derivative investments.  The target asset allocation for equity is 75% of the pension plans’ assets.  The 
fixed income portfolio is invested in the Barclays Government/Credit Bond Index Fund, except that the Canadian 
earmarked portion of the portfolio is maintained in U.S. Treasury Bonds. Equity investments must be in liquid 
securities listed on national exchanges.  No investment is permitted in our securities (except through commingled 
pension trust funds).  Investment managers’ returns are expected to meet or exceed selected market indices by 
prescribed margins. 

Our pension plans’ weighted-average asset allocations, by asset category, were as follows: 

Domestic equity securities 
International equity securities 
Debt securities 
Cash and cash equivalents 

 Total 

Percentage of plan 
assets at December 31, 

2013 

2012 

54%   
22%   
20%   
4%   

52% 
22% 
24% 
2% 

100%   

100% 

The other postretirement benefit plan assets consist primarily of trust-owned variable life insurance policies with 
an asset allocation at December 31, 2013, of 65% in equity securities and 35% in debt securities compared with 
58% in equity securities and 42% in debt securities at December 31, 2012.  The target asset allocation for equity 
is between 50% and 75% of the plan’s assets. 

The plans’ assumed future returns are based principally on the asset allocations and historic returns for the plans’ 
asset classes determined from both actual plan returns and, over longer time periods, market returns for those 
asset classes. The expected long-term rate of return on plan assets is applied to a calculated value of plan assets 
that recognizes changes in fair value over a three-year period. We assumed a rate of return on pension plan assets 
of 8.25% for both 2013 and 2012 and 8.75% for 2011.  A one-percentage point change to the rate of return 
assumption would result in an $18 million change to the net pension cost and, as a result, an equal change in 
“Compensation and benefits” expense.  For 2014, we assume an 8.25% return on pension plan assets. 

K65 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Fair Value of Plan Assets 

Following is a description of the valuation methodologies used for pension plan assets measured at fair value. 

Common stock:  Shares held by the plan at year end are valued at the official closing price as defined by 
the exchange or at the most recent trade price of a security at the close of the active market. 

Common collective trusts:  Valued at the net asset value (NAV) of shares held by the plan at year end, 
based on the quoted market prices of the underlying assets of the trusts.  The investments are valued using 
NAV as a practical expedient for fair value.  The common collective trusts hold equity securities, fixed 
income securities and cash and cash equivalents. 

Corporate bonds and other fixed income instruments:  When available, valued at an estimated price at 
which a dealer would pay for a similar security at year end using observable market inputs.  Otherwise, 
valued at an estimated price at which a dealer would pay for a similar security at year end using 
unobservable market inputs. 

Municipal bonds:  Valued at an estimated price at which a dealer would pay for a security at year end 
using observable market-based inputs. 

Commingled funds:  Valued at the NAV of shares held by the plan at year end, based on the quoted 
market prices of the underlying assets of the funds.  The investments are valued using NAV as a practical 
expedient for fair value.  The commingled funds hold equity securities. 

Interest bearing cash:  Short-term bills or notes are valued at an estimated price at which a dealer would 
pay for the security at year end using observable market-based inputs; money market funds are valued at 
the closing price reported on the active market on which the funds are traded. 

United States Government and agencies securities:  Valued at an estimated price at which a dealer would 
pay for a security at year end using observable as well as unobservable market-based inputs.  Inflation 
adjusted instruments utilize the appropriate index factor. 

Preferred stock:   Shares held by the plan at year end are valued at the most recent trade price of a security 
at the close of the active market or at an estimated price at which a dealer would pay for a similar security 
at year end using primarily observable as well as unobservable market-based inputs. 

The following table sets forth the pension plans’ assets by valuation technique level, within the fair value 
hierarchy (there were no level 3 valued assets). 

Common stock 
Common collective trusts: 

Debt securities 
International equity securities 

Commingled funds 
Interest bearing cash 
U.S. government and agencies securities 

Level 1 

December 31, 2013 
Level 2 
($ in millions) 

Total 

$ 

 1,245   $ 

-   $ 

 1,245 

-  
-  
-  
 83  
-  

 423  
 265  
 95  
-  
 4  

 423 
 265 
 95 
 83 
 4 

Total investments 

$ 

 1,328   $ 

 787   $ 

 2,115 

K66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
Common stock 
Common collective trusts: 

Debt securities 
International equity securities 

Commingled funds 
Interest bearing cash 
U.S. government and agencies securities 
Preferred stock 

Level 1 

December 31, 2012 
Level 2 
($ in millions) 

Total 

$ 

 1,028   $ 

-   $ 

 1,028 

-  
-  
-  
 31  
-  
-  

 433  
 211  
 84  
-  
 3  
 1  

 433 
 211 
 84 
 31 
 3 
 1 

Total investments 

$ 

 1,059   $ 

 732   $ 

 1,791 

Following is a description of the valuation methodologies used for other postretirement benefit plan assets 
measured at fair value. 

Trust-owned life insurance:  Valued at our share of the net assets of trust-owned life insurance issued by a 
major insurance company.  The underlying investments of that trust consist of a U.S. stock account and a 
U.S. bond account, valued based upon the aggregate market values of the underlying investments.  The 
loan asset account is valued at cash surrender value at the time of the loan, plus accrued interest. 

The other postretirement benefit plan assets consisted of trust-owned life insurance with fair values of  
$239 million and $205 million at December 31, 2013 and 2012, respectively, and are valued under level 2 of the 
fair value hierarchy. There were no level 1 or level 3 related assets. 

The methods used to value pension and other postretirement benefit plan assets may produce a fair value 
calculation that may not be indicative of net realizable value or reflective of future fair values.  Furthermore, 
while we believe our valuation methods are appropriate and consistent with other market participants, the use of 
different methodologies or assumptions to determine the fair value of certain financial instruments could result in 
a different fair value measurement at the reporting date. 

Contributions and Estimated Future Benefit Payments 

In 2014, we expect to contribute approximately $14 million to our unfunded pension plans for payments to 
pensioners and approximately $50 million to our other postretirement benefit plans for retiree health and death 
benefits.  We do not expect to contribute to our funded pension plan in 2014.  

Benefit payments, which reflect expected future service, as appropriate, are expected to be paid as follows: 

2014 
2015 
2016 
2017 
2018 
Years 2019 – 2023 

Pension 
Benefits 

Other 
  Postretirement 
Benefits 

($ in millions) 

$ 

 127    $ 
 130   
 133   
 135   
 137   
 693   

 50 
 51 
 52 
 53 
 54 
 272 

K67 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The other postretirement benefits payments include an estimated average annual reduction due to the Medicare 
Part D subsidy of approximately $6 million.

Other Postretirement Coverage 

Under collective bargaining agreements, Norfolk Southern and certain subsidiaries participate in a multi-employer 
benefit plan, which provides certain postretirement health care and life insurance benefits to eligible union 
employees.  Premiums under this plan are expensed as incurred and totaled $41 million in 2013, $47 million in 
2012, and $48 million in 2011. 

Section 401(k) Plans 

Norfolk Southern and certain subsidiaries provide Section 401(k) savings plans for employees.  Under the plans, 
we match a portion of employee contributions, subject to applicable limitations.  Our matching contributions, 
recorded as an expense, under these plans were $19 million in 2013, $18 million in 2012, and $17 million in 
2011. 

12.  Stock-Based Compensation 

Under the stockholder-approved Long-Term Incentive Plan (LTIP), the Compensation Committee (Committee), 
made up of nonemployee members of the Board of Directors or the Chief Executive Officer (if delegated such 
authority by the Committee), may grant stock options, stock appreciation rights (SARs), restricted stock units 
(RSUs), restricted shares, performance share units (PSUs), and performance shares, up to a maximum of 
96,125,000 shares of our common stock (Common Stock).  Of these shares, 5,000,000 were approved by the 
Board for issuance to non-officer participants; as a broad-based issuance, stockholder approval was not required. 

The number of shares remaining for issuance under LTIP is reduced (i) by 1 for each award granted as a stock 
option or stock-settled SAR, or (ii) by 1.61 for an award made in the form other than a stock option or stock-
settled SAR.  Under the Board-approved Thoroughbred Stock Option Plan (TSOP), the Committee may grant 
stock options up to a maximum of 6,000,000 shares of Common Stock; as a broad-based stock option plan, 
stockholder approval of TSOP was not required.  We use newly issued shares to satisfy any exercises and awards 
under LTIP and TSOP.  Shares available for future grants are shown in the table below. 

LTIP also permits the payment – on a current or a deferred basis and in cash or in stock – of dividend equivalents 
on shares of Common Stock covered by stock options, RSUs, or PSUs in an amount commensurate with regular 
quarterly dividends paid on Common Stock.  With respect to stock options, if employment of the participant is 
terminated for any reason, including retirement, disability, or death, we have no further obligation to make any 
dividend equivalent payments.  Regarding RSUs, if employment of the participant is terminated for any reason 
other than retirement, disability, or death, we have no further obligation to make any dividend equivalent 
payments.  Should an employee terminate employment, they are not required to forfeit dividend equivalent 
payments already received.  Outstanding PSUs do not currently receive dividend equivalent payments. 

During the first quarter of 2013, the Committee granted stock options, RSUs and PSUs pursuant to LTIP and 
granted stock options pursuant to TSOP.  Receipt of an award under LTIP was made contingent upon the 
awardee’s execution of a non-compete agreement, and all awards under LTIP were made subject to forfeiture in 
the event the awardee “engages in competing employment” for a period of time following retirement. 

K68 

 
 
 
 
 
 
  
 
  
 
 
 
 
 
Accounting Method 

We account for our grants of stock options, RSUs, PSUs, and dividend equivalent payments in accordance with 
ASC 718 “Compensation-Stock Compensation.” Accordingly, all awards result in charges to net income while 
dividend equivalent payments, which are all related to equity classified awards, are charged to retained income. 
Related compensation costs were $54 million in 2013, $45 million in 2012, and $61 million in 2011.  The total tax 
effects recognized in income in relation to stock-based compensation were benefits of $18 million in 2013, 
$14 million in 2012, and $20 million in 2011. 

“Common stock issued – net” in the Consolidated Statements of Cash Flows for the years ended December 31, 
2013, 2012, and 2011 includes tax benefits generated from tax deductions in excess of compensation costs 
recognized (excess tax benefits) for share-based awards of $38 million, $42 million, and $45 million, respectively. 

Stock Options 

Option exercise prices may not be less than the average of the high and low prices at which Common Stock is 
traded on the grant date and, effective for LTIP options granted after May 13, 2010, will be at least the higher of 
(i) the average of the high and low prices at which Common Stock is traded on the grant date, or (ii) the closing 
price of Common Stock on the grant date.  All options are subject to a vesting period of at least one year, and the 
term of the option will not exceed ten years.   

In the first quarter of 2013, 748,200 options were granted under LTIP and 268,500 options were granted under 
TSOP.  In each case, the grant price was $69.83.  In the first quarter of 2012, 567,300 options were granted under 
LTIP and 210,300 options were granted under TSOP, each with a grant price of $75.14.   In the first quarter of 
2011, 627,700 options were granted under LTIP and 257,000 options were granted under TSOP, each with a grant 
price of $62.75.   For all years, options granted under LTIP and TSOP may not be exercised prior to the fourth 
and third anniversaries of the date of grant, respectively, or if the optionee retires or dies before that anniversary 
date, may not be exercised before the later of one year after the grant date or the date of the optionee’s retirement 
or death. 

Holders of the options granted under LTIP who remain actively employed receive cash dividend equivalent 
payments for four years in an amount equal to the regular quarterly dividends paid on Common Stock. Dividend 
equivalent payments are not made on TSOP options.  

K69 

 
 
 
 
 
  
 
 
 
 
 
 
The fair value of each option awarded in 2013, 2012, and 2011 was measured on the date of grant using a lattice-
based option valuation model.  Expected volatilities are based on implied volatilities from traded options on, and 
historical volatility of, Common Stock.  Historical data is used to estimate option exercises and employee 
terminations within the valuation model.  The average expected option life is derived from the output of the 
valuation model and represents the period of time that all options granted are expected to be outstanding, 
including branches of the model that result in options expiring unexercised.  The average risk-free interest rate is 
based on the U.S. Treasury yield curve in effect at the time of grant.  For options granted that include dividend 
equivalent payments, a dividend yield of zero was used.  For 2013, 2012, and 2011, a dividend yield of 2.86%, 
2.30%, and 2.55%, respectively, was used for LTIP options for periods where no dividend equivalent payments 
are made, as well as for TSOP options, which do not receive dividend equivalents.  The assumptions for the LTIP 
and TSOP grants for the last three years are shown in the following table: 

2013 

2012 

2011 

Expected volatility range 
Average expected volatility 
Average risk-free interest rate 
Average expected option term LTIP 
Per-share grant-date fair value LTIP 
Average expected option term TSOP 
Per-share grant-date fair value TSOP 
Options granted (LTIP and TSOP) 

  24% – 30%      27% – 29%      28% – 32% 
28% 
3.42% 
8.5 years 
$22.26 
8.5 years 
$18.10 
884,700 

26%     
1.88%     
9.0 years     
$20.40     
8.9 years     
$15.84     
1,016,700     

27%     
1.96%     
8.9 years     
$23.84     
8.8 years     
$19.55     
777,600     

A summary of the status of changes in stock options is presented below: 

Stock 
Options 

  Weighted Avg. 
  Exercise Price 

Outstanding at December 31, 2012 
Granted 
Exercised 
Forfeited 

 8,718,566    $ 
 1,016,700   
 (2,570,088)  
 (13,000)  

  Outstanding at December 31, 2013 

 7,152,178   

 47.61 
 69.83 
 37.08 
 67.42 

 54.52 

The aggregate intrinsic value of options outstanding at December 31, 2013, was $274 million with a weighted 
average remaining contractual term of 5.5 years.  Of these options outstanding, 4,105,878 were exercisable and 
had an aggregate intrinsic value of $188 million with a weighted average exercise price of $46.97 and a weighted 
average remaining contractual term of 3.7 years. 

The following table provides information related to options exercised for the last three years: 

2013 

2012 
($ in millions) 

2011 

Options exercised 
Total intrinsic value 
Cash received upon exercise 
Related excess tax benefits realized 

$ 

 2,570,088    

 1,809,770    

 106   $ 
 93    
 31    

 80   $ 
 47    
 28    

 2,845,677 
 127 
 75 
 42 

At December 31, 2013, total unrecognized compensation related to options granted under LTIP and TSOP was 
$10 million, and is expected to be recognized over a weighted-average period of approximately 2.3 years. 

K70 

 
 
 
 
 
 
 
 
   
     
     
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
 
 
 
 
  
Restricted Stock Units 

RSU grants and grant-date fair values were 162,000 and $69.83 in 2013; 140,000 and $75.14 in 2012; and 
177,400 and $62.75 in 2011.  RSUs granted in all three years have a five-year restriction period and will be settled 
through issuance of shares of Common Stock.  The RSU grants include cash dividend equivalent payments during 
the restriction period commensurate with regular quarterly dividends paid on Common Stock.  During 2013, 
298,400 of the RSUs granted in 2008 vested, with 178,991 shares of Common Stock issued net of withholding 
taxes.  A summary of the status of and changes in RSUs is presented below: 

Nonvested at December 31, 2012 
Granted 
Vested 
Forfeited 

 Nonvested at December 31, 2013 

  Weighted- 
Average 

  Grant-Date 
Fair Value 

RSUs 

 1,102,450    $ 
 162,000   
 (298,400)  
 (2,050)  

 964,000   

 51.75 
 69.83 
 50.47 
 61.33 

 55.17 

At December 31, 2013, total unrecognized compensation related to RSUs granted under LTIP was $8 million, and 
is expected to be recognized over a weighted-average period of approximately 3.2 years.  The total related excess 
tax amounts realized in 2013, 2012, and 2011 were benefits of $2 million, $3 million, and $1 million, 
respectively.

Performance Share Units 

PSUs provide for awards based on achievement of certain predetermined corporate performance goals (total 
shareholder return, return on average invested capital and operating ratio) at the end of a three-year cycle.  PSU 
grants and grant-date fair values were 550,800 and $69.83 in 2013; 468,850 and $75.14 in 2012; and 580,900 and 
$62.75 in 2011.  PSUs granted in 2013, 2012, and 2011 will be paid in the form of shares of Common Stock.  
During 2013, 577,585 of the PSUs granted in 2010 were earned, with 348,189 shares of Common Stock issued 
net of withholding taxes.  A summary of the status of and changes in PSUs is presented below: 

Balance at December 31, 2012 
Granted 
Earned 
Unearned 
Forfeited 

  Balance at December 31, 2013 

  Weighted- 
Average 

  Grant-Date 
Fair Value 

PSUs 

 1,870,200    $ 
 550,800   
 (577,585)  
 (244,015)  
 (3,600)  

 1,595,800   

 59.27 
 69.83 
 47.76 
 47.76 
 69.09 

 68.81 

At December 31, 2013, total unrecognized compensation related to PSUs granted under LTIP was $7 million, and 
is expected to be recognized over a weighted-average period of approximately 1.7 years.  The total fair value of 
PSUs earned and paid in cash during 2011 totaled $27 million.  The total related excess tax amounts realized in 
2013, 2012, and 2011 were benefits of $5 million, $11 million, and $2 million, respectively.  

K71 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
Shares Available and Issued 

Shares of Common Stock available for future grants and issued in connection with all features of LTIP and TSOP 
at December 31, were as follows: 

Available for future grants: 

  LTIP 
  TSOP 

Issued: 

  LTIP 
  TSOP 

13.  Stockholders’ Equity 

Common Stock 

2013 

2012 

2011 

 5,945,033     
 1,172,256     

 7,638,688     
 1,434,356     

 8,803,298 
 1,640,456 

 2,765,986     
 331,282     

 2,337,179     
 153,423     

 3,077,739 
 193,060 

Common Stock is reported net of shares held by our consolidated subsidiaries (Treasury Shares). Treasury Shares 
at December 31, 2013 and 2012, amounted to 20,320,777, with a cost of $19 million for both 2013 and 2012. 

Accumulated Other Comprehensive Loss 

“Accumulated other comprehensive loss” reported in the Consolidated Statements of Changes in Stockholders’ 
Equity consisted of the following:  

Balance 
at Beginning 
of Year 

Net 

  Gain (Loss) 

  Reclassification  
  Adjustments 

($ in millions)     

Balance 
at End 
of Year 

$ 

 (999)    $ 

 600    $ 

 89  (1) $ 

 (310) 

Year ended December 31, 2013 
  Pensions and other postretirement liabilities 
  Other comprehensive gain (loss)  
  of equity investees 

  Accumulated other comprehensive loss 

$ 

 (1,109)   $ 

 639    $ 

 89 

 $ 

 (110)    

 39     

- 

 (71) 

 (381) 

Year ended December 31, 2012 
  Pensions and other postretirement liabilities 
$ 
  Other comprehensive loss of equity investees   

 (928)   $ 
 (98)    

  Accumulated other comprehensive loss 

$ 

 (1,026)   $ 

 (149)   $ 
 (12)    

 (161)   $ 

 78  (1) $ 
- 

 78 

 $ 

 (999) 
 (110) 

 (1,109) 

(1)These items are included in the computation of net periodic pension and postretirement benefit costs.  See    
   Note 11, “Pensions and Other Postretirement Benefits,” for additional information. 

K72 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
     
     
 
  
 
 
  
 
 
     
     
 
  
 
 
     
     
 
  
 
  
 
 
 
Other Comprehensive Income (Loss) 

“Other comprehensive income (loss)” reported in the Consolidated Statements of Changes in Stockholders’ 
Equity consisted of the following: 

Other comprehensive income 

$ 

 1,164 

  $ 

 (436)   $ 

Year ended December 31, 2013 
Net gain (loss) arising during the year: 
  Pensions and other postretirement benefits 
  Reclassification adjustments for costs  
    included in net income 
      Subtotal 
Other comprehensive income of equity investees 

Year ended December 31, 2012 
Net gain (loss) arising during the year: 
  Pensions and other postretirement benefits 
  Reclassification adjustments for costs 
    included in net income 
      Subtotal 
Other comprehensive loss of equity investees 

Year ended December 31, 2011 
Net gain (loss) arising during the year: 
  Pensions and other postretirement benefits 
  Reclassification adjustments for costs 
    included in net income 
      Subtotal 
Other comprehensive loss of equity investees 

Pretax 
Amount 

Tax 
(Expense) 
Benefit 
($ in millions) 

  Net-of-Tax 

Amount 

$ 

 975 

  $ 

 (375)   $ 

 600 

 147 
 1,122 
 42 

 (58)  
 (433)  
 (3)  

$ 

 (242)    $ 

 93    $ 

 (149) 

 128 
 (114)   
 (13)   

 (50)  
 43   
 1   

$ 

 (439)    $ 

 169    $ 

 (270) 

 114 
 (325)   
 (21)   

 (46)  
 123   
 2   

 89 
 689 
 39 

 728 

 78 
 (71) 
 (12) 

 (83) 

 68 
 (202) 
 (19) 

 (221) 

Other comprehensive loss 

$ 

 (127)    $ 

 44    $ 

Other comprehensive loss 

$ 

 (346)    $ 

 125    $ 

14.  Stock Repurchase Program 

We repurchased and retired 8.3 million, 18.8 million, and 30.2 million shares under our share repurchase program 
in 2013, 2012, and 2011, respectively, at a cost of $627 million, $1.3 billion, and $2.1 billion.  On August 1, 
2012, our Board of Directors authorized the repurchase of up to an additional 50 million shares of Common Stock 
through December 31, 2017.  The timing and volume of purchases is guided by our assessment of market 
conditions and other pertinent factors.  Any near-term share repurchases are expected to be made with internally 
generated cash, cash on hand, or proceeds from borrowings.   Since the beginning of 2006, we have repurchased 
and retired 136.7 million shares of Common Stock at a total cost of $8.1 billion. 

K73 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
15.  Earnings Per Share 

The following table sets forth the calculation of basic and diluted earnings per share: 

2013 

Basic 
2012 

2011 

2013 

Diluted 
2012 

2011 

($ in millions except per share amounts, shares in millions) 

Net income 
Dividend equivalent payments 

$   1,910    $   1,749    $   1,916    $   1,910    $   1,749    $   1,916 
 (2) 

 (9)    

 (4)    

 (7)    

 (9)    

 (4)    

    Income available to common stockholders 

 1,903     

 1,740     

 1,907     

 1,906     

 1,745     

 1,914 

Weighted-average shares outstanding 
Dilutive effect of outstanding options 

  and share-settled awards 

Adjusted weighted-average shares outstanding 

 311.9     

 320.9     

 345.5     

 311.9     

 320.9     

 345.5 

 3.6     
 315.5     

 4.3     
 325.2     

 5.8 
 351.3 

  Earnings per share 

$ 

 6.10    $ 

 5.42    $ 

 5.52    $ 

 6.04    $ 

 5.37    $ 

 5.45 

In each year, dividend equivalent payments were made to holders of stock options and RSUs.  For purposes of 
computing basic earnings per share, dividend equivalent payments made to holders of stock options and RSUs 
were deducted from net income to determine income available to common stockholders.  For purposes of 
computing diluted earnings per share, we evaluate on a grant-by-grant basis those stock options and RSUs 
receiving dividend equivalent payments under the two-class and treasury stock methods to determine which 
method is the more dilutive for each grant.  For those grants for which the two-class method was more dilutive, 
net income was reduced by dividend equivalent payments to determine income available to common 
stockholders.  The diluted calculations exclude options having exercise prices exceeding the average market price 
of Common Stock as follows: none in 2013, 2 million in 2012, and none in 2011.

16.  Commitments and Contingencies 

Lawsuits 

We and/or certain subsidiaries are defendants in numerous lawsuits and other claims relating principally to 
railroad operations.  When we conclude that it is probable that a liability has been incurred and the amount of the 
liability can be reasonably estimated, it is accrued through a charge to earnings.  While the ultimate amount of 
liability incurred in any of these lawsuits and claims is dependent on future developments, in our opinion, the 
recorded liability is adequate to cover the future payment of such liability and claims.  However, the final 
outcome of any of these lawsuits and claims cannot be predicted with certainty, and unfavorable or unexpected 
outcomes could result in additional accruals that could be significant to results of operations in a particular year or 
quarter.  Any adjustments to the recorded liability will be reflected in earnings in the periods in which such 
adjustments become known. 

Two of our customers, DuPont and Sunbelt Chlor Alkai Partnership (“Sunbelt”), have rate reasonableness 
complaints pending before the STB alleging that our tariff rates for transportation of regulated movements are 
unreasonable.  We dispute these allegations.  Since June 1, 2009, in the case of DuPont, and since April 1, 2011, 
in the case of Sunbelt, we have been billing and collecting amounts based on the challenged tariff rates.  We 
presently expect resolution of these cases to occur in 2014 and believe the estimate of reasonably possible loss 
will not have a material effect on our financial position, results of operations, or liquidity.  With regard to rate 
cases, we record adjustments to revenues in the periods, if and when, such adjustments are probable and 
estimable. 

K74 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
     
     
 
   
     
     
 
 
 
     
     
     
     
     
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
 
   
 
   
 
   
 
 
 
   
 
   
 
   
     
     
 
  
   
 
 
 
On November 6, 2007, various antitrust class actions filed against us and other Class I railroads in various Federal 
district courts regarding fuel surcharges were consolidated in the District of Columbia by the Judicial Panel on 
Multidistrict Litigation.  The defendant railroads appealed this certification, and on August 9, 2013, the Court of 
Appeals for the District of Columbia vacated the District Court’s decision and remanded the case for further 
consideration.  We believe the allegations in the complaints are without merit and intend to vigorously defend the 
cases.  We do not believe that the outcome of these proceedings will have a material effect on our financial 
position, results of operations, or liquidity.  A lawsuit filed on March 25, 2008, in the U.S. District Court for the 
District of Minnesota containing similar allegations against us and four other major railroads was voluntarily 
dismissed by the plaintiff subject to a tolling agreement entered into in August 2008. 

Casualty Claims 

Casualty claims include employee personal injury and occupational claims as well as third-party claims, all 
exclusive of legal costs.  To aid in valuing our personal injury liability and determining the amount to accrue with 
respect to such claims during the year, we utilize studies prepared by an independent consulting actuarial 
firm.  Job-related accidental injury and occupational claims are subject to the Federal Employers’ Liability Act 
(FELA), which is applicable only to railroads.  FELA’s fault-based system produces results that are unpredictable 
and inconsistent as compared with a no-fault workers’ compensation system.  The variability inherent in this 
system could result in actual costs being different from the liability recorded.  While the ultimate amount of 
claims incurred is dependent on future developments, in our opinion, the recorded liability is adequate to cover 
the future payments of claims and is supported by the most recent actuarial study.  In all cases, we record a 
liability when the expected loss for the claim is both probable and estimable. 

The Consolidated Balance Sheets reflect long-term receivables for estimated recoveries from our insurance 
carriers for claims associated with the January 6, 2005, derailment in Graniteville, S.C.  In the first quarter of 
2011, we received an unfavorable ruling for an arbitration claim with an insurance carrier, and were denied 
recovery of the contested portion of the claim.  As a result, we recorded a $43 million charge for the receivables 
associated with the contested portion of the claim and a $15 million charge for other receivables affected by the 
ruling for which recovery is no longer probable.   

Employee personal injury claims – The largest component of casualties and other claims expense is employee 
personal injury costs.  The independent actuarial firm engaged by us provides quarterly studies to aid in valuing 
our employee personal injury liability and estimating personal injury expense.  The actuarial firm studies our 
historical patterns of reserving for claims and subsequent settlements, taking into account relevant outside 
influences.  The actuarial firm uses the results of these analyses to estimate the ultimate amount of liability, which 
includes amounts for incurred but unasserted claims. We adjust the liability quarterly based upon our assessment 
and the results of the study.  Our estimate of loss liabilities is subject to inherent limitation given the difficulty of 
predicting future events such as jury decisions, court interpretations, or legislative changes and as such the actual 
loss may vary from the estimated liability recorded. 

Occupational claims – Occupational claims (including asbestosis and other respiratory diseases, as well as 
conditions allegedly related to repetitive motion) are often not caused by a specific accident or event but rather 
allegedly result from a claimed exposure over time.  Many such claims are being asserted by former or retired 
employees, some of whom have not been employed in the rail industry for decades.  The independent actuarial 
firm provides an estimate of the occupational claims liability based upon our history of claim filings, severity, 
payments, and other pertinent facts.  The liability is dependent upon judgments we make as to the specific case 
reserves as well as judgments of the actuarial firm in the quarterly studies.  The actuarial firm’s estimate of 
ultimate loss includes a provision for those claims that have been incurred but not reported.  This provision is 
derived by analyzing industry data and projecting our experience into the future as far as can be reasonably 
determined.  We adjust the liability quarterly based upon our assessment and the results of the study.  However, it 
is possible that the recorded liability may not be adequate to cover the future payment of claims.  Adjustments to 
the recorded liability are reflected in operating expenses in the periods in which such adjustments become known. 

K75 

 
 
 
 
 
 
 
 
 
Third-party claims – We record a liability for third-party claims including those for highway crossing accidents, 
trespasser and other injuries, automobile liability, property damage, and lading damage.  The actuarial firm assists 
us with the calculation of potential liability for third-party claims, except lading damage, based upon our 
experience including the number and timing of incidents, amount of payments, settlement rates, number of open 
claims, and legal defenses. The actuarial estimate includes a provision for claims that have been incurred but not 
reported. We adjust the liability quarterly based upon our assessment and the results of the study.  Given the 
inherent uncertainty in regard to the ultimate outcome of third-party claims, it is possible that the actual loss may 
differ from the estimated liability recorded.

Environmental Matters 

We are subject to various jurisdictions’ environmental laws and regulations.  We record a liability where such 
liability or loss is probable and its amount can be estimated reasonably.  Claims, if any, against third parties, for 
recovery of cleanup costs we have incurred are reflected as receivables (when collection is probable) in the 
Consolidated Balance Sheets and are not netted against the associated liability.  Environmental engineers 
regularly participate in ongoing evaluations of all known sites and in determining any necessary adjustments to 
liability estimates.  We have an Environmental Policy Council, composed of senior managers, to oversee and 
interpret our environmental policy. 

Our Consolidated Balance Sheets include liabilities for environmental exposures of $58 million at December 31, 
2013, and $42 million at December 31, 2012 (of which $15 million is classified as a current liability at 
December 31, 2013 and $12 million at December 31, 2012).  At December 31, 2013, the liability represents our 
estimate of the probable cleanup and remediation costs based on available information at 142 known locations 
and projects compared with 146 locations and projects at December 31, 2012.  At December 31, 2013, ten sites 
accounted for $30 million of the liability, and no individual site was considered to be material.  We anticipate that 
much of this liability will be paid out over five years; however, some costs will be paid out over a longer period. 

At 12 locations, one or more of our subsidiaries in conjunction with a number of other parties have been identified 
as potentially responsible parties under the Comprehensive Environmental Response, Compensation and Liability 
Act of 1980 or comparable state statutes that impose joint and several liability for cleanup costs.  We calculate our 
estimated liability for these sites based on facts and legal defenses applicable to each site and not solely on the 
basis of the potential for joint liability. 

With respect to known environmental sites (whether identified by us or by the EPA or comparable state 
authorities), estimates of our ultimate potential financial exposure for a given site or in the aggregate for all such 
sites are necessarily imprecise because of the widely varying costs of currently available cleanup techniques, 
unpredictable contaminant recovery and reduction rates associated with available cleanup technologies, the likely 
development of new cleanup technologies, the difficulty of determining in advance the nature and full extent of 
contamination and each potential participant’s share of any estimated loss (and that participant’s ability to bear it), 
and evolving statutory and regulatory standards governing liability. 

The risk of incurring environmental liability – for acts and omissions, past, present, and future – is inherent in the 
railroad business.  Some of the commodities in our traffic mix, particularly those classified as hazardous 
materials, pose special risks that we work diligently to minimize.  In addition, several of our subsidiaries own, or 
have owned, land used as operating property, or which is leased and operated by others, or held for sale.  Because 
environmental problems that are latent or undisclosed may exist on these properties, there can be no assurance 
that we will not incur environmental liabilities or costs with respect to one or more of them, the amount and 
materiality of which cannot be estimated reliably at this time.  Moreover, lawsuits and claims involving these and 
potentially other unidentified environmental sites and matters are likely to arise from time to time.  The resulting 
liabilities could have a significant effect on financial position, results of operations, or liquidity in a particular 
year or quarter. 

K76 

 
 
 
 
 
 
 
 
 
 
 
Based on our assessment of the facts and circumstances now known, we believe we have recorded the probable 
and reasonably estimable costs for dealing with those environmental matters of which we are aware.  Further, we 
believe that it is unlikely that any known matters, either individually or in the aggregate, will have a material 
adverse effect on our financial position, results of operations, or liquidity. 

Insurance 

We obtain on behalf of ourself and our subsidiaries insurance for potential losses for third-party liability and first-
party property damages.  We are currently self-insured up to $50 million and above $1.0 billion per occurrence 
and/or policy year for bodily injury and property damage to third parties and up to $25 million and above 
$175 million per occurrence and/or policy year for property owned by us or in our care, custody, or control.

Purchase Commitments 

At December 31, 2013, we had outstanding purchase commitments totaling approximately $353 million for long-
term service contracts through 2019 as well as locomotives, track material, and freight cars, in connection with 
our capital programs through 2018.

Change-In-Control Arrangements 

We have compensation agreements with certain officers and key employees that become operative only upon a 
change in control of Norfolk Southern, as defined in those agreements.  The agreements provide generally for 
payments based on compensation at the time of a covered individual’s involuntary or other specified termination 
and for certain other benefits.

Guarantees 

In a number of instances, we have agreed to indemnify lenders for additional costs they may bear as a result of 
certain changes in laws or regulations applicable to their loans.  Such changes may include impositions or 
modifications with respect to taxes, duties, reserves, liquidity, capital adequacy, special deposits, and similar 
requirements relating to extensions of credit by, deposits with, or the assets or liabilities of such lenders.  The 
nature and timing of changes in laws or regulations applicable to our financings are inherently unpredictable, and 
therefore our exposure in connection with the foregoing indemnifications cannot be quantified.  No liability has 
been recorded related to these indemnifications.   

We have agreed to indemnify parties in a number of transactions for U.S. income tax withholding imposed as a 
result of changes in U.S. tax law.  In all cases, we have the right to unwind the related transaction if the 
withholding cannot be avoided in the future.  Because these indemnities would be triggered and are dependent 
upon a change in the tax law, the maximum exposure is not quantifiable.  We do not believe it is likely that we 
will be required to make any payments under these indemnities. 

At December 31, 2013, certain Norfolk Southern subsidiaries are contingently liable as guarantors with respect to 
$7 million of indebtedness, due in 2019, of an entity in which they have an ownership interest, the Terminal 
Railroad Association of St. Louis.  Four other railroads are also jointly and severally liable as guarantors for this 
indebtedness.  No liability has been recorded related to this guaranty.

K77 

 
 
 
  
 
 
 
 
 
   
 
 
 
NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 
QUARTERLY FINANCIAL DATA 
(Unaudited) 

2013 
Railway operating revenues 
Income from railway operations 
Net income 
Earnings per share: 

  Basic 
  Diluted 

2012 
Railway operating revenues 
Income from railway operations 
Net income 
Earnings per share: 

  Basic 
  Diluted 

Three Months Ended 

March 31 

June 30  

  September 30 

  December 31 

($ in millions, except per share amounts) 

$ 

$ 

 2,738   $ 
 691  
 450  

 1.43  
 1.41  

 2,789   $ 
 745  
 410  

 1.24  
 1.23  

 2,802   $ 
 836  
 465  

 1.47  
 1.46  

 2,874   $ 
 934  
 524  

 1.62  
 1.60  

 2,824   $ 
 849  
 482  

 1.55  
 1.53  

 2,693   $ 
 731  
 402  

 1.26  
 1.24  

 2,881 
 881 
 513 

 1.66 
 1.64 

 2,684 
 714 
 413 

 1.31 
 1.30 

K78 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

None. 

Item 9A.  Controls and Procedures 

Evaluation of Disclosure Controls and Procedures 

Our Chief Executive Officer and Chief Financial Officer, with the assistance of management, evaluated the 
effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) 
under the Securities Exchange Act of 1934, as amended (Exchange Act)) at December 31, 2013.  Based on such 
evaluation, our officers have concluded that, at December 31, 2013, our disclosure controls and procedures were 
effective to ensure that information required to be disclosed in our reports under the Exchange Act is recorded, 
processed, summarized, and reported, within the time period specified in the SEC’s rules and forms, and that such 
information is accumulated and communicated to management, including the Chief Executive Officer and the 
Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. 

Internal Control Over Financial Reporting 

We are responsible for establishing and maintaining adequate internal control over financial reporting. Our 
internal control over financial reporting includes those policies and procedures that pertain to our ability to record, 
process, summarize, and report reliable financial data.  We recognize that there are inherent limitations in the 
effectiveness of any internal control over financial reporting, including the possibility of human error and the 
circumvention or overriding of internal control.  Accordingly, even effective internal control over financial 
reporting can provide only reasonable assurance with respect to financial statement preparation.  Further, because 
of changes in conditions, the effectiveness of internal control over financial reporting may vary over time. 

In order to ensure that our internal control over financial reporting is effective, we regularly assess such controls 
and did so most recently for our financial reporting at December 31, 2013.  This assessment was based on criteria 
for effective internal control over financial reporting set forth by the Committee of Sponsoring Organizations of 
the Treadway Commission (COSO) in Internal Control-Integrated Framework (1992).  Based on our assessment, 
we have concluded that we maintained effective internal control over financial reporting at December 31, 2013. 

Our Board of Directors, acting through its Audit Committee, is responsible for the oversight of our accounting 
policies, financial reporting, and internal control.  The Audit Committee of our Board of Directors is comprised 
entirely of outside directors who are independent of management.  The independent registered public accounting 
firm and our internal auditors have full and unlimited access to the Audit Committee, with or without 
management, to discuss the adequacy of internal control over financial reporting, and any other matters which 
they believe should be brought to the attention of the Audit Committee. 

We have issued a report of our assessment of internal control over financial reporting, and our independent 
registered public accounting firm has issued an attestation report on our internal control over financial reporting at 
December 31, 2013.  These reports appear in Part II, Item 8 of this report on Form 10-K. 

During the fourth quarter of 2013, we have not identified any changes in internal control over financial reporting 
that have materially affected, or are reasonably likely to materially effect, our internal control over financial 
reporting.

Item 9B.  Other Information 

None.

K79 

 
 
 
 
  
 
 
 
 
 
 
 
 
   
 
PART III 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 

Item 10.  Directors, Executive Officers, and Corporate Governance 

In accordance with General Instruction G(3), information called for by Part III, Item 10, is incorporated herein by 
reference from the information appearing under the caption “Election of Directors,” under the caption “Section 
16(a) Beneficial Ownership Reporting Compliance,” under the caption “Corporate Governance,” and under the 
caption “Committees” in our definitive Proxy Statement for the Annual Meeting of Stockholders to be held on 
May 8, 2014, which definitive Proxy Statement will be filed electronically with the SEC pursuant to Regulation 
14A.  The information regarding executive officers called for by Item 401 of Regulation S-K is included in Part I 
hereof beginning under “Executive Officers of the Registrant.” 

Item 11.  Executive Compensation 

In accordance with General Instruction G(3), information called for by Part III, Item 11, is incorporated herein by 
reference from the information: 

(cid:120) 

(cid:120) 

(cid:120) 

appearing under the subcaption “Compensation” under the caption “Board of Directors” for directors, 
including the “2013 Non-Employee Director Compensation Table” and the “Narrative to Non-Employee 
Director Compensation Table;” 
appearing under the caption “Executive Compensation” for executives, including the “Compensation 
Discussion and Analysis,” the information appearing in the “Summary Compensation Table” and the 
“2013 Grants of Plan-Based Awards” table, including the narrative to such tables, the “Outstanding 
Equity Awards at Fiscal Year-End 2013” and “Option Exercises and Stock Vested in 2013” tables, and 
the tabular and narrative information appearing under the subcaptions “Retirement Benefits,” “Deferred 
Compensation,” and “Potential Payments Upon a Change in Control or Other Termination of 
Employment;” and 
appearing under the captions “Compensation Committee Interlocks and Insider Participation,” 
“Compensation Policy Risk Assessment,” and “Compensation Committee Report,”  

in each case included in our definitive Proxy Statement for the Annual Meeting of Stockholders to be held on 
May 8, 2014, which definitive Proxy Statement will be filed electronically with the SEC pursuant to Regulation 
14A. 

K80 

 
 
 
 
 
 
  
   
 
  
Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters 

In accordance with General Instruction G(3), information on security ownership of certain beneficial owners and 
management called for by Item 403 of Regulation S-K, Part III, Item 12, is incorporated herein by reference from 
the information appearing under the caption “Beneficial Ownership of Stock” in our definitive Proxy Statement 
for the Annual Meeting of Stockholders to be held on May 8, 2014, which definitive Proxy Statement will be filed 
electronically with the SEC pursuant to Regulation 14A. 

Equity Compensation Plan Information (at December 31, 2013) 

Plan 
    Category 

Equity compensation plans 

 approved by securities holders(2) 

Equity compensation plans 

 not approved by securities holders(3) 

 Total 

Number of 
securities 
to be issued upon 
exercise of 

Weighted- 
average 
exercise price 
of outstanding 

  outstanding options,    options, warrants   
  warrants and rights 
(a) 

and rights 
(b) 

  Number of securities 
remaining available 
for future issuance 
under equity 
  compensation plans (1) 
(c) 

 8,899,753 (4) 

  $ 

 53.32 (5) 

 5,945,033   

 1,163,586  

 10,063,339   

 60.69  

 1,184,256 (6)  

 7,129,289   

(1)  Excludes securities reflected in column (a) 
(2)  LTIP, excluding five million shares for broad-based issuance to non-officers. 
(3)  LTIP’s five million shares for broad-based issuance to non-officers, TSOP and the Director’s Restricted Stock Plan. 
(4)  Includes options, RSUs and PSUs granted under LTIP that may be settled in shares of stock. 
(5)  Calculated without regard to 2,911,661, outstanding RSUs and PSUs at December 31, 2013. 
(6)  Of the shares remaining available for grant under plans not approved by stockholders, 12,000 are available for grant 

as restricted stock under the Directors’ Restricted Stock Plan. 

K81 

 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
   
 
 
   
 
 
   
 
 
 
   
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
Norfolk Southern Corporation Long-Term Incentive Plan (LTIP) 

Established on June 28, 1983, and approved by our stockholders at their Annual Meeting held on May 10, 1984, 
LTIP was adopted to promote the success of our company by providing an opportunity for non-employee 
Directors, officers, and other key employees to acquire a proprietary interest in the Corporation.  On January 23, 
2001, our Board of Directors further amended LTIP and approved the issuance of an additional 5,000,000 shares 
of authorized but unissued Common Stock to participants who are not officers of our company.  The issuance of 
these shares was broadly-based, and stockholder approval of these shares was not required.  Accordingly, this 
portion of LTIP is included in the number of securities available for future issuance for plans not approved by 
stockholders.  Also on January 23, 2001, our Board of Directors amended LTIP, which amendment was approved 
by shareholders on May 10, 2001, that included the reservation for issuance of an additional 30,000,000 shares of 
authorized but unissued Common Stock. 

In May 2010, our shareholders approved an amended LTIP that adopted a fungible share reserve ratio so that, for 
awards granted after May 13, 2010, the number of shares remaining for issuance under the amended LTIP will be 
reduced (i) by 1 for each award granted as an option or stock-settled stock appreciation right, or (ii) by 1.61 for an 
award made in the form other than an option or stock-settled stock appreciation right.  Any shares of Common 
Stock subject to options, PSUs, restricted shares, or RSUs which are not issued as Common Stock will again be 
available for award under LTIP after the expiration or forfeiture of an award. 

Non-employee Directors, officers, and other key employees residing in the United States or Canada are eligible 
for selection to receive LTIP awards.  Under LTIP, the Compensation Committee (Committee), or the 
Corporation’s chief executive officer to the Committee delegates award-making authority pursuant to LTIP, may 
grant incentive stock options, nonqualified stock options, stock appreciation rights, RSUs, restricted shares, PSUs, 
and performance shares.  In addition, dividend equivalent payments may be awarded for options, RSUs, and 
PSUs.  Awards under LTIP may be made subject to forfeiture under certain circumstances and may establish such 
other terms and conditions for the awards as provided in LTIP. 

For options granted after May 13, 2010, the option price will be at least the higher of (i) the average of the high 
and low prices at which Common Stock is traded on the date of grant, or (ii) the closing price of Common Stock 
on the date of the grant.  All options are subject to a vesting period of at least one year, and the term of the option 
will not exceed ten years.  LTIP specifically prohibits option repricing without stockholder approval, except that 
adjustments may be made in the event of changes in our capital structure or Common Stock. 

PSUs entitle a recipient to receive performance-based compensation at the end of a three-year cycle based on our 
performance during that period.  For the 2013 PSU awards, corporate performance will be measured using three 
equally weighted standards established by the Committee:  (1) three-year average return on average capital 
invested, (2) three-year average operating ratio, and (3) total return to stockholders measured at the end of the 
three-year period.  For the 2013 PSU awards, PSUs will be settled in shares of Common Stock.  

RSUs are payable in cash or in shares of Common Stock at the end of a restriction period of not less than 36 
months and not more than 60 months.  During the restriction period, the holder of the RSUs has no beneficial 
ownership interest in the Common Stock represented by the RSUs and has no right to vote the shares represented 
by the units or to receive dividends (except for dividend equivalent payment rights that may be awarded with 
respect to the RSUs).  The Committee at its discretion may waive the restriction period, but settlement of any 
RSUs will occur on the same settlement date as would have applied absent a waiver of restrictions, if no 
performance goals were imposed.  

K82 

 
 
 
 
 
 
 
 
 
 
 
 
Norfolk Southern Corporation Thoroughbred Stock Option Plan (TSOP)  

Our Board of Directors adopted TSOP on January 26, 1999, to promote the success of our company by providing 
an opportunity for nonagreement employees to acquire a proprietary interest in our company and thereby to 
provide an additional incentive to nonagreement employees to devote their maximum efforts and skills to the 
advancement, betterment, and prosperity of our company and our stockholders.  Under TSOP there were 
6,000,000 shares of authorized but unissued Common Stock reserved for issuance.  TSOP has not been and is not 
required to have been approved by our stockholders.  

Active full-time nonagreement employees residing in the United States or Canada are eligible for selection to 
receive TSOP awards.  Under TSOP, the Committee, or the Corporation’s chief executive officer to the extent the 
Committee delegates award-making authority pursuant to TSOP, may grant nonqualified stock options subject to 
such terms and conditions as provided in TSOP.  

The option price may not be less than the average of the high and low prices at which Common Stock is traded on 
the date of the grant.  All options are subject to a vesting period of at least one year, and the term of the option 
will not exceed ten years.  TSOP specifically prohibits repricing without stockholder approval, except for capital 
adjustments. 

Norfolk Southern Corporation Directors’ Restricted Stock Plan (Plan) 

The Plan was adopted on January 1, 1994, and is designed to increase ownership of Common Stock by our non-
employee Directors so as to further align their ownership interest in our company with that of our stockholders.  
The Plan has not been and is not required to have been approved by our stockholders.  Currently, a maximum of 
66,000 shares of Common Stock may be granted under the Plan.  To make grants eligible to Directors, we 
purchase, through one or more subsidiary companies, the number of shares required in open-market transactions 
at prevailing market prices, or make such grants from Common Stock already owned by one or more of our 
subsidiary companies. 

Only non-employee Directors who are not and never have been employees of our company are eligible to 
participate in the Plan.  Upon becoming a Director, each eligible Director receives a one-time grant of 3,000 
restricted shares of Common Stock.  No individual member of the Board exercises discretion concerning the 
eligibility of any Director or the number of shares granted. 

The restriction period applicable to restricted shares granted under the Plan begins on the date of the grant and 
ends on the earlier of the recipient’s death or the day after the recipient ceases to be a Director by reason of 
disability or retirement.  During the restriction period, shares may not be sold, pledged, or otherwise 
encumbered.  Directors will forfeit the restricted shares if they cease to serve as a Director of our company for 
reasons other than their disability, retirement, or death.

K83 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Item 13.  Certain Relationships and Related Transactions, and Director Independence 

In accordance with General Instruction G(3), information called for by Part III, Item 13, is incorporated herein by 
reference from the information appearing under the caption “Transactions with Related Persons” and under the 
caption “Director Independence” in our definitive Proxy Statement for the Annual Meeting of Stockholders to be 
held on May 8, 2014, which definitive Proxy Statement will be filed electronically with the SEC pursuant to 
Regulation 14A. 

Item 14.  Principal Accountant Fees and Services 

In accordance with General Instruction G(3), information called for by Part III, Item 14, is incorporated herein by 
reference from the information appearing under the caption “Ratification of Appointment of Independent 
Registered Public Accounting Firm” in our definitive Proxy Statement for the Annual Meeting of Stockholders to 
be held on May 8, 2014, which definitive Proxy Statement will be filed electronically with the SEC pursuant to 
Regulation 14A.

K84 

 
 
 
 
  
 
   Page 

   K40 
   K41 
   K43 

PART IV 

NORFOLK SOUTHERN CORPORATION AND SUBSIDIARIES 

Item 15.  Exhibits and Financial Statement Schedules 

(A) 

   The following documents are filed as part of this report: 

1.     Index to Consolidated Financial Statements 

   Report of Management 
   Reports of Independent Registered Public Accounting Firm 
   Consolidated Statements of Income, Years ended December 31, 2013, 2012, and 2011 
Consolidated Statements of Comprehensive Income, Years ended December 31, 2013, 
2012, and 2011 

K44 
   K45 
   Consolidated Balance Sheets at December 31, 2013 and 2012 
   Consolidated Statements of Cash Flows, Years ended December 31, 2013, 2012, and 2011     K46 

Consolidated Statements of Changes in Stockholders’ Equity, Years ended 
December 31, 2013, 2012, and 2011 

   Notes to Consolidated Financial Statements 

K47 
   K48 

2.     Financial Statement Schedule: 

The following consolidated financial statement schedule should be read in connection with 
the consolidated financial statements: 

   Index to Consolidated Financial Statement Schedule 

   Schedule II – Valuation and Qualifying Accounts 

   K99 

Schedules other than the one listed above are omitted either because they are not required 
or are inapplicable, or because the information is included in the consolidated financial 
statements or related notes. 

Exhibit 
Number 

3 

3(i) 

3.     Exhibits 

Description 

   Articles of Incorporation and Bylaws – 

The Restated Articles of Incorporation of Norfolk Southern Corporation are incorporated 
by reference to Exhibit 3(i) to Norfolk Southern Corporation’s 10-K filed on March 5, 
2001. 

K85 

 
 
 
 
 
  
  
  
     
     
  
  
  
     
     
  
  
     
  
  
  
     
     
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
     
     
  
  
     
  
  
  
     
     
  
  
  
  
     
  
  
  
     
     
  
  
  
     
  
  
  
     
     
  
  
  
  
  
  
     
     
  
  
  
  
     
  
  
  
     
     
  
  
     
  
  
  
     
     
  
  
  
     
  
  
  
     
     
  
  
     
  
  
  
     
     
  
  
  
     
  
  
  
     
     
 
 
 
 
 
 
 
3(ii) 

3(iii) 

An amendment to the Articles of Incorporation of Norfolk Southern Corporation is 
incorporated by reference to Exhibit 3(i) to Norfolk Southern Corporation’s Form 8-K filed 
on May 18, 2010. 

The Bylaws of Norfolk Southern Corporation, as amended January 21, 2014, are 
incorporated by reference to Exhibit 3(ii) to Norfolk Southern Corporation’s Form 8-K 
filed on January 21, 2014. 

4 

Instruments Defining the Rights of Security Holders, Including Indentures: 

(a) 

(b) 

(c) 

(d) 

(e) 

(f) 

(g) 

(h) 

Indenture, dated as of January 15, 1991, from Norfolk Southern Corporation to First Trust of New 
York, National Association, as Trustee, is incorporated by reference to Exhibit 4.1 to Norfolk 
Southern Corporation’s Registration Statement on Form S-3 (No. 33-38595). 

First Supplemental Indenture, dated May 19, 1997, between Norfolk Southern Corporation and 
First Trust of New York, National Association, as Trustee, related to the issuance of notes in the 
principal amount of $4.3 billion, is incorporated herein by reference to Exhibit 1.1(d) to Norfolk 
Southern Corporation’s Form 8-K filed on May 21, 1997. 

Second Supplemental Indenture, dated April 26, 1999, between Norfolk Southern Corporation and 
U.S. Bank Trust National Association, as Trustee, is incorporated herein by reference to Exhibit 
1.1(c) to Norfolk Southern Corporation’s Form 8-K filed on April 30, 1999. 

Fourth Supplemental Indenture, dated as of February 6, 2001, between Norfolk Southern 
Corporation and U.S. Bank Trust National Association, as Trustee, related to the issuance of notes 
in the principal amount of $1 billion, is incorporated herein by reference to Exhibit 4.1 to Norfolk 
Southern Corporation’s Form 8-K filed on February 7, 2001. 

Eighth Supplemental Indenture, dated as of September 17, 2004, between Norfolk Southern 
Corporation and U.S. Bank Trust National Association, as Trustee, related to the issuance of 
5.257% Notes due 2014 (Securities) in the aggregate principal amount of $441.5 million in 
connection with Norfolk Southern Corporation’s offer to exchange the Securities and cash for up to 
$400 million of its outstanding 7.350% Notes due 2007, is incorporated herein by reference to 
Exhibit 4.1 to Norfolk Southern Corporation’s Form 8-K filed on September 23, 2004. 

Indenture, dated August 27, 2004, among PRR Newco, Inc., as Issuer, and Norfolk Southern 
Railway Company, as Guarantor, and The Bank of New York, as Trustee, is incorporated herein by 
reference to Exhibit 4(1) to Norfolk Southern Corporation’s Form 10-Q filed on October 28, 2004. 

First Supplemental Indenture, dated August 27, 2004, among PRR Newco, Inc., as Issuer, and 
Norfolk Southern Railway Company, as Guarantor, and The Bank of New York, as Trustee, related 
to the issuance of notes in the principal amount of approximately $451.8 million, is incorporated 
herein by reference to Exhibit 4(m) to Norfolk Southern Corporation’s Form 10-Q filed on October 
28, 2004. 

Ninth Supplemental Indenture, dated as of March 11, 2005, between Norfolk Southern Corporation 
and U.S. Bank Trust National Association, as Trustee, related to the issuance of notes in the 
principal amount of $300 million, is incorporated herein by reference to Exhibit 4.1 to Norfolk 
Southern Corporation’s Form 8-K filed on March 15, 2005. 

K86 

 
 
 
  
  
  
  
  
 
 
 
 
 
 
 
  
  
  
  
  
 
     
  
  
     
  
  
  
  
  
  
     
  
  
  
  
  
  
     
  
  
  
  
  
  
     
  
  
  
  
  
  
     
  
  
  
  
  
  
     
  
  
  
  
  
  
     
  
  
  
  
  
 
    
  
(i) 

(j) 

(k) 

(l) 

(m) 

(n) 

(o) 

(p) 

(q) 

(r) 

Tenth Supplemental Indenture, dated as of May 17, 2005, between Norfolk Southern Corporation 
and U.S. Bank Trust National Association, as Trustee, related to the issuance of notes in the 
principal amount of $366.6 million, is incorporated herein by reference to Exhibit 99.1 to Norfolk 
Southern Corporation’s Form 8-K filed on May 18, 2005. 

Eleventh Supplemental Indenture, dated as of May 17, 2005, between Norfolk Southern 
Corporation and U.S. Bank Trust National Association, as Trustee, related to the issuance of notes 
in the principal amount of $350 million, is incorporated herein by reference to Exhibit 99.2 to 
Norfolk Southern Corporation’s Form 8-K filed on May 18, 2005. 

Twelfth Supplemental Indenture, dated as of August 26, 2010, between Norfolk Southern 
Corporation and U.S. Bank Trust National Association, as Trustee, related to the issuance of notes 
in the principal amount of $250 million, is incorporated herein by reference to Exhibit 4.2 to 
Norfolk Southern Corporation’s Form 8-K filed on August 26, 2010. 

Indenture, dated as of April 4, 2008, between Norfolk Southern Corporation and U.S. Bank Trust 
National Association, as Trustee, related to the issuance of notes in the principal amount of $600 
million, is incorporated herein by reference to Exhibit 4.1 to Norfolk Southern Corporation’s 
Form 8-K filed on April 9, 2008. 

Indenture, dated as of January 15, 2009, between Norfolk Southern Corporation and U.S. Bank 
Trust National Association, as Trustee, related to the issuance of notes in the principal amount of 
$500 million, is incorporated herein by reference to Exhibit 4.1 to Norfolk Southern Corporation’s 
Form 8-K filed on January 20, 2009. 

Indenture, dated as of June 1, 2009, between Norfolk Southern Corporation and U.S. Bank Trust 
National Association, as Trustee, is incorporated herein by reference to Exhibit 4.1 to Norfolk 
Southern Corporation’s Form 8-K filed on June 1, 2009. 

First Supplemental Indenture, dated as of June 1, 2009, between Norfolk Southern Corporation and 
U.S. Bank Trust National Association, as Trustee, related to the issuance of notes in the principal 
amount of $500 million, is incorporated herein by reference to Exhibit 4.2 to Norfolk Southern 
Corporation’s Form 8-K filed on June 1, 2009. 

Second Supplemental Indenture, dated as of May 23, 2011, between the Registrant and U.S. Bank 
Trust National Association, as Trustee, related to the issuance of notes in the principal amount of 
$400 million, is incorporated by reference to Exhibit 4.1 to Norfolk Southern Corporation’s Form 
8-K filed on May 23, 2011. 

Indenture, dated as of September 14, 2011, between the Registrant and U.S. Bank Trust National 
Association, as Trustee, related to the issuance of notes in the principal amount of $595,504,000, is 
incorporated by reference to Exhibit 4.1 to Norfolk Southern Corporation’s Form 8-K filed on 
September 15, 2011. 

Third Supplemental Indenture, dated as of September 14, 2011, between the Registrant and U.S. 
Bank Trust National Association, as Trustee, related to the issuance of notes in the principal 
amount of $4,492,000, is incorporated by reference to Exhibit 4.2 to Norfolk Southern 
Corporation’s Form 8-K filed on September 15, 2011. 

K87 

 
 
 
     
  
   
 
 
 
     
  
 
 
 
 
 
     
  
     
  
  
  
     
  
     
  
  
  
     
  
     
  
  
  
     
  
     
  
  
  
     
  
     
  
  
  
     
  
     
  
  
  
     
  
 
 
 
 
 
     
  
 
(s) 

(t) 

(u) 

(v) 

(w) 

(x) 

(y) 

Fourth Supplemental Indenture, dated as of November 17, 2011, between the Registrant and U.S. 
Bank Trust National Association, as Trustee, related to the issuance of two series of notes, one in 
the principal amount of $500 million and one in the principal amount of $100 million, is 
incorporated herein by reference to Exhibit 4.1 to Norfolk Southern Corporation’s Form 8-K filed 
on November 17, 2011. 

Indenture, dated as of March 15, 2012, between the Registrant and U.S. Bank Trust National 
Association, as Trustee, is incorporated herein by reference to Exhibit 4.1 to Norfolk Southern 
Corporation’s Form 8-K filed on March 15, 2012. 

First Supplemental Indenture, dated as of March 15, 2012, between the Registrant and U.S. Bank 
Trust National Association, as Trustee, is incorporated herein by reference to Exhibit 4.2 to Norfolk 
Southern Corporation’s Form 8-K filed on March 15, 2012. 

Indenture, dated as of August 20, 2012, between the Registrant and U.S. Bank Trust National 
Association, as Trustee, is incorporated herein by reference to Exhibit 4.1 to the Registrant’s Form 
8-K filed on August 21, 2012. 

Second Supplemental Indenture, dated as of September 7, 2012, between the Registrant and U.S. 
Bank Trust National Association, as Trustee, is incorporated herein by reference to Exhibit 4.1 to 
Norfolk Southern Corporation’s Form 8-K filed on September 7, 2012. 

Third Supplemental Indenture, dated as of August 13, 2013, between the Registrant and U.S. Bank 
Trust National Association, as Trustee, related to the issuance of notes in the principal amount of 
$500,000,000, is incorporated herein by reference to Exhibit 4.1 to Norfolk Southern Corporation’s 
Form 8-K filed on August 13, 2013. 

Fourth Supplemental Indenture, dated as of November 21, 2013, between the Registrant and U.S. 
Bank Trust National Association, as Trustee, related to the issuance of notes in the principal amount 
of $400,000,000, is incorporated herein by reference to Exhibit 4.1 to Norfolk Southern 
Corporation’s Form 8-K filed on November 21, 2013. 

In accordance with Item 601(b)(4)(iii) of Regulation S-K, copies of other instruments of Norfolk 
Southern Corporation and its subsidiaries with respect to the rights of holders of long-term debt are 
not filed herewith, or incorporated by reference, but will be furnished to the Commission upon 
request. 

10    

Material Contracts - 

(a) 

The Transaction Agreement, dated as of June 10, 1997, by and among CSX and CSX 
Transportation, Inc., Registrant, Norfolk Southern Railway Company, Conrail Inc., Consolidated 
Rail Corporation, and CRR Holdings LLC, with certain schedules thereto, previously filed, is 
incorporated herein by reference to Exhibit 10(a) to Norfolk Southern Corporation’s Form 10-K 
filed on February 24, 2003. 

K88 

 
 
 
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
 
 
(b) 

(c) 

(d) 

(e) 

(f) 

(g) 

(h) 

(i) 

(j) 

Amendment No. 1 dated as of August 22, 1998, to the Transaction Agreement, dated as of June 10, 
1997, by and among CSX Corporation, CSX Transportation, Inc., Norfolk Southern Corporation, 
Norfolk Southern Railway Company, Conrail, Inc., Consolidated Rail Corporation, and CRR 
Holdings LLC, is incorporated herein by reference from Exhibit 10.1 to Norfolk Southern 
Corporation’s Form 10-Q filed on August 11, 1999. 

Amendment No. 2 dated as of June 1, 1999, to the Transaction Agreement, dated June 10, 1997, by 
and among CSX Corporation, CSX Transportation, Inc., Norfolk Southern Corporation, Norfolk 
Southern Railway Company, Conrail, Inc., Consolidated Rail Corporation, and CRR Holdings LLC, 
is incorporated herein by reference from Exhibit 10.2 to Norfolk Southern Corporation’s Form 10-Q 
filed on August 11, 1999. 

Amendment No. 3 dated as of June 1, 1999, and executed in April 2004, to the Transaction 
Agreement, dated June 10, 1997, by and among CSX Corporation, CSX Transportation, Inc., 
Norfolk Southern Corporation, Norfolk Southern Railway Company, Conrail, Inc., Consolidated 
Rail Corporation, and CRR Holdings LLC, is incorporated herein by reference from Exhibit 10(dd) 
to Norfolk Southern Corporation’s Form 10-Q filed on July 30, 2004. 

Amendment No. 5 to the Transaction Agreement, dated as of August 27, 2004, by and among CSX 
Corporation, CSX Transportation, Inc., Norfolk Southern Corporation, Norfolk Southern Railway 
Company, Conrail, Inc., Consolidated Rail Corporation, and CRR Holdings LLC, is incorporated 
herein by reference to Exhibit 10.1 to Norfolk Southern Corporation’s Form 8-K filed on September 
2, 2004. 

Amendment No. 6 dated as of April 1, 2007, to the Transaction Agreement, dated June 10, 1997, by 
and among CSX Corporation, CSX Transportation, Inc., Norfolk Southern Railway Company, 
Conrail, Inc., Consolidated Rail Corporation, and CRR Holdings LLC, is incorporated herein by 
reference to Exhibit 10.5 to Norfolk Southern Corporation’s Form 10-Q filed on July 27, 2007. 

Shared Assets Area Operating Agreement for North Jersey, dated as of June 1, 1999, by and among 
Consolidated Rail Corporation, CSX Transportation, Inc., and Norfolk Southern Railway Company, 
with exhibit thereto, is incorporated herein by reference from Exhibit 10.4 to Norfolk Southern 
Corporation’s Form 10-Q filed on August 11, 1999. 

Shared Assets Area Operating Agreement for Detroit, dated as of June 1, 1999, by and among 
Consolidated Rail Corporation, CSX Transportation, Inc., and Norfolk Southern Railway Company, 
with exhibit thereto, is incorporated herein by reference from Exhibit 10.6 to Norfolk Southern 
Corporation’s Form 10-Q filed on August 11, 1999. 

Shared Assets Area Operating Agreement for South Jersey/Philadelphia, dated as of June 1, 1999, 
by and among Consolidated Rail Corporation, CSX Transportation, Inc., and Norfolk Southern 
Railway Company, with exhibit thereto, is incorporated herein by reference from Exhibit 10.5 to 
Norfolk Southern Corporation’s Form 10-Q filed on August 11, 1999. 

Amendment No. 1, dated as of June 1, 2000, to the Shared Assets Area Operating Agreements for 
North Jersey, South Jersey/Philadelphia, and Detroit, dated as of June 1, 1999, by and among 
Consolidated Rail Corporation, CSX Transportation, Inc., and Norfolk Southern Railway Company, 
with exhibits thereto, is incorporated herein by reference to Exhibit 10(h) to Norfolk Southern 
Corporation’s Form 10-K filed on March 5, 2001. 

K89 

 
 
 
  
  
  
 
 
 
 
 
  
  
  
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
 
(k) 

(l) 

(m) 

(n) 

(o) 

(p) 

(q) 

(r) 

Amendment No. 2, dated as of January 1, 2001, to the Shared Assets Area Operating Agreements 
for North Jersey, South Jersey/Philadelphia, and Detroit, dated as of June 1, 1999, by and among 
Consolidated Rail Corporation, CSX Transportation, Inc., and Norfolk Southern Railway Company, 
with exhibits thereto, is incorporated herein by reference to Exhibit 10(j) to Norfolk Southern 
Corporation’s Form 10-K filed on February 21, 2002. 

Amendment No. 3, dated as of June 1, 2001, and executed in May of 2002, to the Shared Assets 
Area Operating Agreements for North Jersey, South Jersey/Philadelphia, and Detroit, dated as of 
June 1, 1999, by and among Consolidated Rail Corporation, CSX Transportation, Inc., and Norfolk 
Southern Railway Company, with exhibits thereto, is incorporated herein by reference to Exhibit 
10(k) to Norfolk Southern Corporation’s Form 10-K filed on February 24, 2003. 

Amendment No. 4, dated as of June 1, 2005, and executed in late June 2005, to the Shared Assets 
Area Operating Agreements for North Jersey, South Jersey/Philadelphia, and Detroit, dated as of 
June 1, 1999, by and among Consolidated Rail Corporation, CSX Transportation, Inc., and Norfolk 
Southern Railway Company, with exhibits thereto, is incorporated herein by reference to Exhibit 99 
to Norfolk Southern Corporation’s Form 8-K filed on July 1, 2005. 

Monongahela Usage Agreement, dated as of June 1, 1999, by and among CSX Transportation, Inc., 
Norfolk Southern Railway Company, Pennsylvania Lines LLC, and New York Central Lines LLC, 
with exhibit thereto, is incorporated herein by reference from  -Exhibit 10.7 to Norfolk Southern 
Corporation’s Form 10-Q filed on August 11, 1999. 

The Agreement, entered into as of July 27, 1999, between North Carolina Railroad Company and 
Norfolk Southern Railway Company, is incorporated herein by reference from Exhibit 10(i) to 
Norfolk Southern Corporation’s Form 10-K filed on March 6, 2000. 

First Amendment, dated March 19, 2007, to the Master Agreement dated July 27, 1999, by and 
between North Carolina Railroad Company and Norfolk Southern Railway Company, is 
incorporated herein by reference to Exhibit 10.3 to Norfolk Southern Corporation’s Form 10-Q filed 
on July 27, 2007. 

Second Amendment, dated December 28, 2009, to the Master Agreement dated July 27, 1999, by 
and between North Carolina Railroad Company and Norfolk Southern Railway Company, is 
incorporated herein by reference to Exhibit 10(q) to Norfolk Southern Corporation’s Form 10-K 
filed on February 17, 2010 (Exhibits, annexes and schedules omitted.  The Registrant will furnish 
supplementary copies of such materials to the SEC upon request). 

The Supplementary Agreement, entered into as of January 1, 1987, between the Trustees of the 
Cincinnati Southern Railway and The Cincinnati, New Orleans and Texas Pacific Railway 
Company (the latter a wholly owned subsidiary of Norfolk Southern Railway Company) – 
extending and amending a Lease, dated as of October 11, 1881 – is incorporated by reference to 
Exhibit 10(k) to Norfolk Southern Corporation’s Form 10-K filed on March 5, 2001. 

(s)*,** 

Norfolk Southern Corporation Executive Management Incentive Plan, as approved by shareholders 
May 13, 2010 and as amended September 27, 2011, April 26, 2012, and November 26, 2013. 

K90 

 
 
 
  
 
 
 
 
 
  
 
  
 
  
  
  
 
  
 
  
  
  
 
  
 
  
  
  
 
  
 
  
  
  
 
  
 
  
  
  
 
  
 
  
  
  
 
 
    
 
 
(t)* 

(u)* 

(v)* 

(w)* 

(x)* 

(y) 

(z)* 

(aa) 

(bb) 

(cc)* 

The Norfolk Southern Corporation Officers’ Deferred Compensation Plan, as amended effective 
September 26, 2000, is incorporated herein by reference to Exhibit 10(n) to Norfolk Southern 
Corporation’s Form 10-K filed on March 5, 2001. 

The Norfolk Southern Corporation Directors’ Restricted Stock Plan, adopted January 1, 1994, and 
amended and restated effective as of August 1, 2012, is incorporated herein by reference to Exhibit 
10.1 to Norfolk Southern Corporation’s Form 10-Q filed on October 25, 2012. 

Supplemental Benefit Plan of Norfolk Southern Corporation and Participating Subsidiary 
Companies, as amended effective January 1, 2009, is incorporated herein by reference to Exhibit 
10.06 to Norfolk Southern Corporation’s Form 8-K filed on July 24, 2008. 

Amendment to the Supplemental Benefit Plan of Norfolk Southern Corporation and Participating 
Subsidiary Companies, effective as of January 1, 2009, is incorporated herein by reference to 
Exhibit 10(x) to Norfolk Southern Corporation’s Form 10-K filed on February 18, 2009. 

The Norfolk Southern Corporation Directors’ Charitable Award Program, as amended effective July 
2007, is incorporated herein by reference to Exhibit 10.6 to Norfolk Southern Corporation’s Form 
10-Q filed on July 27, 2007. 

The Norfolk Southern Corporation Thoroughbred Stock Option Plan, as amended effective 
July 22, 2013, is incorporated herein by reference to Exhibit 10.2 to Norfolk Southern 
Corporation’s Form 10-Q filed on July 24, 2013. 

The Norfolk Southern Corporation Executive Life Insurance Plan, as amended and restated 
effective November 1, 2009, is incorporated herein by reference to Exhibit 10(cc) to Norfolk 
Southern Corporation’s Form 10-K filed on February 17, 2010. 

Distribution Agreement, dated as of July 26, 2004, by and among CSX Corporation, CSX 
Transportation, Inc., CSX Rail Holding Corporation, CSX Northeast Holdings Corporation, Norfolk 
Southern Corporation, Norfolk Southern Railway Company, CRR Holdings LLC, Green 
Acquisition Corp., Conrail Inc., Consolidated Rail Corporation, New York Central Lines LLC, 
Pennsylvania Lines LLC, NYC Newco, Inc., and PRR Newco, Inc., is incorporated herein by 
reference to Exhibit 2.1 to Norfolk Southern Corporation’s Form 8-K filed on September 2, 2004. 

Tax Agreement, dated as of August 27, 2004, by and among Green Acquisition Corp., Conrail Inc., 
Consolidated Rail Corporation, New York Central Lines LLC, and Pennsylvania Lines LLC, is 
incorporated herein by reference to Exhibit 10.2 to Norfolk Southern Corporation’s Form 8-K filed 
on September 2, 2004. 

The description of Norfolk Southern Corporation’s executive physical reimbursement for non-
employee directors and certain executives is incorporated herein by reference to Norfolk Southern 
Corporation’s Form 8-K filed on July 28, 2005. 

(dd)*,** 

The Norfolk Southern Corporation Long-Term Incentive Plan, as amended effective May 13, 2010, 
and as amended July 23, 2013, and November 26, 2013. 

K91 

 
 
 
    
   
  
 
    
    
 
 
    
    
  
  
    
   
 
 
    
    
  
  
    
 
  
 
  
  
  
  
  
 
 
 
  
  
  
  
  
 
 
(ee) 

(ff) 

(gg) 

(hh) 

(ii)* 

(jj) 

(kk) 

(ll) 

(mm) 

(nn) 

(oo) 

The Transaction Agreement, dated as of December 1, 2005, by and among Norfolk Southern 
Corporation, The Alabama Great Southern Railroad Company, Kansas City Southern, and The 
Kansas City Southern Railway Company, is incorporated herein by reference to Exhibit 10(II) to 
Norfolk Southern Corporation’s Form 10-K filed on February 23, 2006 (Exhibits, annexes, and 
schedules omitted.  The Registrant will furnish supplementary copies of such materials to the SEC 
upon request). 

Amendment No. 1, dated as of January 17, 2006, by and among Norfolk Southern Corporation, The 
Alabama Great Southern Railroad Company, Kansas City Southern, and The Kansas City Southern 
Railroad , is incorporated herein by reference to Exhibit 10(mm) to Norfolk Southern Corporation’s 
Form 10-K filed on February 23, 2006. 

Amendment No. 2, dated as of May 1, 2006, to the Transaction Agreement, dated as of 
December 1, 2005, by and among Norfolk Southern Corporation, The Alabama Great Southern 
Railroad Company, Kansas City Southern, and The Kansas City Southern Railway Company is 
incorporated herein by reference to Exhibit 10.1 to Norfolk Southern Corporation’s Form 8-K filed 
on May 4, 2006. 

Limited Liability Agreement of Meridian Speedway, LLC, dated as of May 1, 2006, by and among 
the Alabama Great Southern Railroad Company and Kansas City Southern, is incorporated herein 
by reference to Exhibit 10.2 to Norfolk Southern Corporation’s Form 8-K filed on May 4, 2006. 

Retirement Plan of Norfolk Southern Corporation and Participating Subsidiary Companies effective 
June 1, 1982, amended effective January 1, 2010, is incorporated herein by reference to Exhibit 
10(rr) to Norfolk Southern Corporation’s Form 10-K filed on February 17, 2010. 

Transfer and Administration Agreement dated as of November 8, 2007, is incorporated herein by 
reference to Exhibit 99 to Norfolk Southern Corporation’s Form 8-K filed on November 14, 2007. 

Amendment No. 2, dated as of May 19, 2009, to Transfer and Administration Agreement dated as 
of November 8, 2007, is incorporated herein by reference to Exhibit 10.1 to Norfolk Southern 
Corporation’s Form 10-Q filed on July 31, 2009. 

Amendment No. 3, dated as of August 21, 2009, to Transfer and Administration Agreement dated 
as of November 8, 2007, is incorporated herein by reference to Exhibit 10.1 to Norfolk Southern 
Corporation’s Form 10-Q filed on October 30, 2009. 

Amendment No. 4, dated as of October 22, 2009, to Transfer and Administration Agreement dated 
as of November 8, 2007, is incorporated herein by reference to Exhibit 99 to Norfolk Southern 
Corporation’s Form 8-K filed on October 22, 2009. 

Amendment No. 5, dated as of December 23, 2009, to Transfer and Administration Agreement 
dated as of November 8, 2007, is incorporated herein by reference to Exhibit 10(xx) to Norfolk 
Southern Corporation’s Form 10-K filed on February 17, 2010. 

Amendment No. 6, dated as of August 30, 2010, to Transfer and Administration Agreement dated 
as of November 8, 2007, is incorporated herein by reference to Exhibit 10.1 to Norfolk Southern 
Corporation’s Form 10-Q filed on October 29, 2010. 

K92 

 
 
 
  
  
  
  
  
 
 
 
  
 
 
 
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
(pp) 

(qq) 

(rr) 

(ss) 

(tt) 

(uu) 

(vv) 

(ww) 

(xx) 

(yy)* 

(zz)* 

Amendment No. 7, dated as of October 21, 2010, to Transfer and Administration Agreement dated 
as of November 8, 2007, is incorporated herein by reference to Exhibit 99 to Norfolk Southern 
Corporation’s Form 8-K filed on October 22, 2010. 

Amendment No. 8, dated as of October 20, 2011, to Transfer and Administration Agreement dated 
as of November 8, 2007, is incorporated herein by reference to Exhibit 99 to Norfolk Southern 
Corporation’s Form 8-K filed on October 20, 2011. 

Amendment No. 9, dated as of October 18, 2012, to Transfer and Administration Agreement dated 
as of November 8, 2007, is incorporated herein by reference to Exhibit 99 to Norfolk Southern 
Corporation’s Form 8-K filed on October 22, 2012. 

Amendment No. 10, dated as of October 17, 2013, to Transfer and Administration Agreement dated 
as of November 8, 2007, is incorporated herein by reference to Exhibit 10.1 to Norfolk Southern 
Corporation’s Form 8-K filed on October 18, 2013. 

Dealer Agreement dated as of January 23, 2008, between the Registrant and J. P. Morgan Securities 
Inc. is incorporated herein by reference to Exhibit 10.1 to Norfolk Southern Corporation’s 
Form 8-K filed on January 25, 2008. 

Dealer Agreement dated as of January 23, 2008, between the Registrant and Goldman, Sachs & Co. 
is incorporated herein by reference to Exhibit 10.2 to Norfolk Southern Corporation’s Form 8-K 
filed on January 25, 2008. 

Omnibus Amendment, dated as of March 18, 2008, to the Transfer and Administration Agreement 
dated as of November 8, 2007, is incorporated herein by reference to Exhibit 10.1 to Norfolk 
Southern Corporation’s Form 10-Q filed on April 23, 2008. 

Transaction Agreement (Pan Am Transaction Agreement), dated May 15, 2008, by and among 
Norfolk Southern Railway Company, Pan Am Railways, Inc., Boston and Maine Corporation, and 
Springfield Terminal Railway Company, is incorporated herein by reference to Exhibit 10.1 to 
Norfolk Southern Corporation’s Form 10-Q filed on July 24, 2008 (Exhibits, annexes and schedules 
omitted.  The Registrant will furnish supplementary copies of such materials to the SEC upon 
request). 

Letter Agreement, dated October 21, 2008, by and among Norfolk Southern Railway Company, Pan 
Am Railways, Inc., Boston and Maine Corporation, and Springfield Terminal Railway Company 
amending certain terms of the Pan Am Transaction Agreement, is incorporated herein by reference 
to Exhibit 10(rrr) to Norfolk Southern Corporation’s Form 10-K filed on February 18, 2009. 

Directors’ Deferred Fee Plan of Norfolk Southern Corporation, as amended effective 
January 1, 2009, is incorporated herein by reference to Exhibit 10.01 to Norfolk Southern 
Corporation’s Form 8-K filed on July 24, 2008. 

Norfolk Southern Corporation Executives’ Deferred Compensation Plan, as amended effective June 
26, 2013, is incorporated herein by reference to Exhibit 10.1 to Norfolk Southern Corporation’s 
Form 10-Q filed on July 24, 2013. 

K93 

 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
  
 
 
(aaa)* 

(bbb)* 

(ccc) 

(ddd)* 

(eee)* 

(fff) 

Amendment to Norfolk Southern Corporation Officers’ Deferred Compensation Plan, effective 
January 1, 2008, is incorporated herein by reference to Exhibit 10.03 to Norfolk Southern 
Corporation’s Form 8-K filed on July 24, 2008. 

Norfolk Southern Corporation Restricted Stock Unit Plan, as amended effective January 1, 2009, is 
incorporated herein by reference to Exhibit 10.05 to Norfolk Southern Corporation’s Form 8-K filed 
on July 24, 2008. 

Amendment No. 1 to Transfer and Administration Agreement dated as of October 22, 2008, and 
effective as of October 23, 2008, is incorporated herein by reference to Exhibit 99 to Norfolk 
Southern Corporation’s Form 8-K filed on October 23, 2006. 

Stock Unit Plan of Norfolk Southern Corporation dated as of July 24, 2001, as amended on 
August 21, 2008, with an effective date of January 1, 2009, is incorporated herein by reference to 
Exhibit 10.1 to Norfolk Southern Corporation’s Form 10-Q filed on October 24, 2008. 

Form of Amended and Restated Change in Control Agreement between Norfolk Southern 
Corporation and certain executive officers (including those defined as “named executive officers” 
and identified in the Corporation’s Proxy Statement for the 2008 annual Meetings of Stockholders), 
is incorporated herein by reference to Exhibit 10(aaaa) to Norfolk Southern Corporation’s Form 10-
K filed on February 18, 2009. 

Limited Liability Company Agreement of Pan Am Southern LLC, dated as of April 9, 2009, is 
incorporated herein by reference to Exhibit 10.1 to Norfolk Southern Corporation’s Form 8-K filed 
on April 9, 2009 (exhibits, annexes, and schedules omitted – the Registrant will furnish 
supplementary copies of such materials to the SEC upon request). 

(ggg) 

Credit Agreement dated as of December 14, 2011, is incorporated herein by reference to Exhibit 99 
to Norfolk Southern Corporation’s Form 8-K filed on December 15, 2011. 

(hhh)* 

Consulting Services Agreement between Norfolk Southern Corporation and John P. Rathbone, 
entered into on September 20, 2013, is incorporated herein by reference to Exhibit 10.1 to Norfolk 
Southern Corporation’s Form 8-K/A filed on September 24, 2013. 

(iii)*,** 

(jjj)*,** 

Form of Norfolk Southern Corporation Long-Term Incentive Plan, Award Agreement for Outside 
Directors approved by the Compensation Committee on November 25, 2013. 

Form of Norfolk Southern Corporation Long-Term Incentive Plan, Award Agreement for incentive 
stock options approved by the Compensation Committee on November 25, 2013. 

(kkk)*,**  Form of Norfolk Southern Corporation Long-Term Incentive Plan, Award Agreement for 

performance share units approved by the Compensation Committee on November 25, 2013. 

(lll)*,** 

Form of Norfolk Southern Corporation Long-Term Incentive Plan, Award Agreement for 
non-qualified stock options approved by the Compensation Committee on November 25, 2013. 

(mmm)*,** Form of Norfolk Southern Corporation Long-Term Incentive Plan, Award Agreement for restricted 

stock units approved by the Compensation Committee on November 25, 2013. 

K94 

 
 
 
  
 
  
 
 
 
  
 
 
 
  
 
  
  
  
 
  
  
 
  
  
 
  
 
 
 
  
  
  
  
  
  
  
  
  
 
 
 
 
  
  
  
  
(nnn)*,**  Form of Norfolk Southern Corporation Long-Term Incentive Plan, Non-Compete Agreement 
Associated with Award Agreement, approved by the Compensation Committee on 
November 25, 2013. 

(ooo) 

(ppp) 

(qqq)* 

Performance Criteria for bonuses payable in 2015 for the 2014 incentive year.  On January 20, 
2014, the Compensation Committee of the Norfolk Southern Corporation Board of Directors 
adopted the following performance criteria for determining bonuses payable in 2015 for the 2014 
incentive year under the Norfolk Southern Corporation Executive Management Incentive 
Plan:  50% based on operating income; 35% based on operating ratio; and 15% based on a 
composite of three transportation service measures, consisting of adherence to operating plan, 
connection performance, and train performance. 

Omnibus Amendment, dated as of January 17, 2011, to Pan Am Transaction Agreement dated as of 
May 15, 2008, and Limited Liability Company Agreement of Pan Am Southern LLC dated as of 
April 9, 2009, is incorporated herein by reference to Exhibit 10.1 to Norfolk Southern Corporation’s 
Form 10-Q filed on April 27, 2012. 

Form of Amendment to Amended and Restated Change in Control Agreements between Norfolk 
Southern Corporation and the Corporation’s Chairman, President and Chief Executive Officer, and 
each of the Corporation’s Executive Vice Presidents, to eliminate the excise tax gross-up provision 
in the Agreements, is incorporated herein by reference to Exhibit 10.1 to Norfolk Southern 
Corporation’s Form 8-K filed on January 23, 2013. 

12** 

21** 

23** 

Statement re:  Computation of Ratio of Earnings to Fixed Charges. 

Subsidiaries of the Registrant. 

Consent of Independent Registered Public Accounting Firm. 

31-A** 

Rule 13a-14(a)/15d-014(a) CEO Certifications. 

31-B** 

Rule 13a-14(a)/15d-014(a) CFO Certifications. 

32** 

99** 

Section 1350 Certifications. 

Annual CEO Certification pursuant to NYSE Rule 303A.12(a). 

K95 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
 
 
101** 

The following financial information from Norfolk Southern Corporation’s Annual Report on Form 
10-K for the year ended December 31, 2013, formatted in Extensible Business Reporting Language 
(XBRL) includes:  (i) the Consolidated Statements of Income of each of the years ended  
December 31, 2013, 2012, and 2011; (ii) the Consolidated Statements of Comprehensive Income 
for each of the years ended December 31, 2012, 2011, and 2010; (iii) the Consolidated Balance 
Sheets at December 31, 2013 and 2012; (iv) the Consolidated Statements of Cash Flows for the 
years ended December 31, 2013, 2012, and 2011; (v) the Consolidated Statements of Changes in 
Stockholders’ Equity for each of the three years ended December 31, 2013, 2012, and 2011; and 
(vi) the Notes to Consolidated Financial Statements. 

* Management contract or compensatory arrangement. 
** Filed herewith. 

(B) 

Exhibits. 

The Exhibits required by Item 601 of Regulation S-K as listed in Item 15(A)3 are filed herewith or 
incorporated herein by reference. 

(C) 

Financial Statement Schedules. 

Financial statement schedules and separate financial statements specified by this Item are included 
in Item 15(A)2 or are otherwise not required or are not applicable. 

Exhibits 23, 31, 32, and 99 are included in copies assembled for public dissemination.  All exhibits 
are included in the 2013 Form 10-K posted on our website at www.nscorp.com under “Investors” 
and “SEC Filings” or you may request copies by writing to: 

Office of Corporate Secretary 
Norfolk Southern Corporation 
Three Commercial Place 
Norfolk, Virginia 23510-9219 

K96 

 
 
 
  
 
 
     
  
  
  
  
  
  
  
  
  
  
  
  
 
POWER OF ATTORNEY 

Each person whose signature appears on the next page under SIGNATURES hereby authorizes James A. Hixon 
and Marta R. Stewart, or any one of them, to execute in the name of each such person, and to file, any 
amendments to this report, and hereby appoints James A. Hixon and Marta R. Stewart, or any one of them, as 
attorneys-in-fact to sign on his or her behalf, individually and in each capacity stated below, and to file, any and 
all amendments to this report. 

SIGNATURES 

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, Norfolk Southern 
Corporation has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, 
on this 14th day of February, 2014. 

/s/Charles W. Moorman 
By:  Charles W. Moorman 
       (Chairman and Chief Executive Officer)  

K97 

 
 
 
 
  
 
 
 
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on this 
14th day of February, 2014, by the following persons on behalf of Norfolk Southern Corporation and in the 
capacities indicated. 

Signature 

Title 

/s/Charles W. Moorman 
(Charles W. Moorman) 

Chairman and Chief Executive Officer and Director 
(Principal Executive Officer) 

/s/Marta R. Stewart  
(Marta R. Stewart) 

/s/Thomas E. Hurlbut 
(Thomas E. Hurlbut) 

/s/Thomas D. Bell, Jr. 
(Thomas D. Bell, Jr.) 

/s/Erskine B. Bowles 
(Erskine B. Bowles) 

/s/Robert A. Bradway 
(Robert A. Bradway) 

/s/Wesley G. Bush 
(Wesley G. Bush) 

/s/Daniel A. Carp 
(Daniel A. Carp) 

/s/Karen N. Horn 
(Karen N. Horn) 

/s/Burton M. Joyce 
(Burton M. Joyce) 

/s/Steven F. Leer 
(Steven F. Leer) 

/s/Michael D. Lockhart 
(Michael D. Lockhart) 

/s/Amy E. Miles 
(Amy E. Miles) 

/s/Martin H. Nesbitt 
(Martin H. Nesbitt) 

/s/James A. Squires 
(James A. Squires) 

/s/John R. Thompson 
(John R. Thompson) 

Executive Vice President Finance and Chief Financial Officer 
(Principal Financial Officer) 

Vice President and Controller 
(Principal Accounting Officer) 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

Director 

K98 

 
 
 
 
Norfolk Southern Corporation and Subsidiaries  
Valuation and Qualifying Accounts 
Years ended December 31, 2011, 2012, and 2013 
($ in millions)  

Schedule II  

Additions charged to: 

Beginning   
Balance 

  Expenses 

Other 

  Accounts 

  Deductions 

  Ending 
  Balance 

$ 

 21    $ 

-    $ 

-    $ 

 2    $ 

 19 

 261   

 102 (1)   

 1   

 89 (3)   

 275 

 254   

 16   

 133 (2)   

 202 (4)   

 201 

$ 

 19    $ 

-    $ 

-    $ 

-    $ 

 19 

 275   

 76 (1)   

-   

 93 (3)   

 258 

 201   

 18   

 157 (2)   

 193 (4)   

 183 

$ 

 19    $ 

 13    $ 

-    $ 

-    $ 

 32 

 258   

 33 (1)   

-   

 77 (3)   

 214 

 183   

 15   

 101 (2)   

 133 (4)   

 166 

Year ended December 31, 2011 
Valuation allowance (included net in 
  deferred tax liability) for deferred 
  tax assets 

Casualty and other claims 

  included in other liabilities 
Current portion of casualty and 
  other claims included in 
  accounts payable 

Year ended December 31, 2012 
Valuation allowance (included net in 
  deferred tax liability) for deferred 
  tax assets 

Casualty and other claims 

  included in other liabilities 
Current portion of casualty and 
  other claims included in 
  accounts payable 

Year ended December 31, 2013 
Valuation allowance (included net in 
  deferred tax liability) for deferred 
  tax assets 

Casualty and other claims 

  included in other liabilities 
Current portion of casualty and 
  other claims included in 
  accounts payable 

(1)Includes adjustments for changes in estimates for prior years’ claims. 
(2)Includes revenue refunds and overcharges provided through deductions from operating revenues and transfers    
   from other accounts. 
(3)Payments and reclassifications to/from accounts payable. 
(4)Payments and reclassifications to/from other liabilities. 

K99 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
   
 
   
 
   
 
   
 
 
 
   
 
   
 
   
 
   
 
 
 
 
 
 
Intentionally Left Blank 

K100 

 
 
finAnciAl highlights
noRfolk southeRn coRpoRAtion & suBsidiARies
foR the yeAR 
(numbers in millions, except per-share amounts)

Railway operating revenues

Income from railway operations

Net income

  Per share  – basic

  Per share – diluted

Dividends per share

Dividend pay-out ratio

Cash provided by operating activities

Property additions

Free cash flow2

At yeAR end
Total assets

Total debt

Stockholders’ equity

Shares outstanding

Stockholders’ equity per share

finAnciAl RAtios
Operating ratio

Debt-to-total-capitalization ratio

Total Stockholder Returns1 
(dollars)

$  350 

$  300 

$  250

$  200

$  150

$  100

$  50

$ 

0

   $

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

2013

11,245

3,257

1,910

6.10

6.04

2.04

33%

3,078

1,971

1,107

32,483

9,448

11,289

308.9

36.55

71.0%

45.6%

2012

11,040

 $

$

$

$

$

$

$

$

$

$

$

$

$

3,124

1,749

5.42

5.37

1.94

36%

3,065

2,241

824

30,342

8,682

9,760

314.0

31.08

71.7%

47.1%

2011

11,172

3,213

1,916

5.52

5.45

1.66

30%

3,227

2,160

1,067

28,538

7,540

9,911

330.4

30.00

71.2%

43.2%

Railway 
Operating 
Revenues 
(in millions)

$11,172

$11,245

$11,040

Income from  
Railway  
Operations 
(in millions)

$3,213$3,124

$3,257

Free Cash 
Flow2 
(in millions)

$1,067

$1,107

$824

12/08 

 12/09 

12/10 

12/11 

12/12 

12/13

Norfolk Southern Corp. Common Stock

S&P Railroad Stock Price Index

S&P Composite-500 Stock Price Index

11

12

13

11

12

13

11

12

13

1  This graph provides an indicator of cumulative total stockholder returns for Norfolk Southern Corporation as compared to the other identified indices. Assumes that the value of the investment in Norfolk Southern 

Corporation common stock and each index was $100 on Dec. 31, 2008, and that all dividends were reinvested. Data furnished by Bloomberg Financial Markets. 

2  Free cash flow as used here is defined as cash provided by operating activities minus property additions and is a measure of cash available for other investing activities and financing activities, including 

dividends and repurchases of common stock. 

descRiption of Business
Norfolk Southern Corporation (NYSE: NSC) is one of the nation’s premier transportation companies. Our Norfolk Southern Railway Company subsidiary 
operates approximately 20,000 route miles in 22 states and the District of Columbia, serves every major container port in the eastern United States, 
and provides efficient connections to other rail carriers. We operate the most extensive intermodal network in the East and are a major transporter of 
coal, automotive, and industrial products.

stockholdeR infoRmAtion

common stock
Ticker symbol: NSC  
Our common stock is listed and traded  
on the New York Stock Exchange.

puBlicAtions
The following reports and publications are 
available on our website at www.nscorp.com 
and, upon written request, will be furnished in 
printed form to stockholders free of charge:

- Annual Reports on Form 10-K 
- Quarterly Reports on Form 10-Q 
- Corporate Governance Guidelines 
- Board Committee Charters 
- Thoroughbred Code of Ethics 
- Code of Ethical Conduct  
      for Senior Financial Officers

- Categorical Independence Standards

      for Directors

Stockholders desiring a printed copy of one 
or more of these reports and publications 
should send their request to the corporate 
secretary:

Denise W. Hutson 
Corporate Secretary 
Norfolk Southern Corporation 
Three Commercial Place 
Norfolk, Va. 23510 
757.823.5567

A notice and proxy statement for the annual 
meeting of stockholders are furnished to 
stockholders in advance of the meeting.

Amendments to or waivers of the 
Thoroughbred Code of Ethics and/or the 
Code of Ethical Conduct for Senior Financial 
Officers that are required to be disclosed 
pursuant to Item 5.05 of the current report on 
Form 8-K will be disclosed on our website.

ethics & compliAnce hotline
High ethical standards always have been 
key to our success. Anyone who may be 
aware of a violation of our corporation’s 
Thoroughbred Code of Ethics is encouraged 
to contact our Ethics & Compliance Hotline 
at 800.732.9279. 

diVidends
At its January 2014 meeting, our board of 
directors declared a quarterly dividend of 
54 cents per share on its common stock, 
payable on March 10, 2014, to stockholders 
of record on Feb. 7, 2014.

We usually pay quarterly dividends on our 
common stock on or about March 10, 
June 10, Sept. 10, and Dec. 10, when and 
if declared by our board of directors to 
stockholders of record. We have paid 126 
consecutive quarterly dividends since our 
inception in 1982. 

Account AssistAnce
For assistance with lost stock certificates, 
transfer requirements, the INVESTORS 
CHOICE Plan, address changes, dividend 
checks, and direct deposit of dividends, 
contact: 

American Stock Transfer  
& Trust Company, LLC 
6201 15th Avenue 
Brooklyn, N.Y. 11219 
877.864.4750

inVestoRs choice
We and our transfer agent, American Stock 
Transfer & Trust Company LLC (AST), offer 
the INVESTORS CHOICE Plan for investors 
wishing to purchase or sell Norfolk Southern 
Corporation Common Stock. This plan is 
available to both present stockholders of 
record and individual investors wishing to 
make an initial purchase of Norfolk Southern 
Corporation Common Stock. Once enrolled in 
the plan, you can invest cash dividends when 
paid and make optional cash investments 
simply and conveniently. 

To take advantage of the INVESTORS 
CHOICE Plan, contact AST at 877.864.4750 
or visit www.amstock.com. Once you are 
on this page, you may go to Invest Online to 
access information about the NS INVESTORS 
CHOICE Plan.

finAnciAl inquiRies
Marta R. Stewart
Executive Vice  
President Finance and
Chief Financial Officer  
Norfolk Southern Corp.
Three Commercial Place
Norfolk, Va. 23510
757.629.2770

inVestoR inquiRies
Michael Hostutler
Director Investor Relations
Norfolk Southern Corp. 
Three Commercial Place
Norfolk, Va. 23510
757.629.2861

coRpoRAte offices
Executive Offices
Norfolk Southern Corp.
Three Commercial Place
Norfolk, Va. 23510
757.629.2600

RegionAl offices
1200 Peachtree St. N.E.
Atlanta, Ga. 30309

110 Franklin Road S.E.
Roanoke, Va. 24042

AnnuAl RepoRt 
Requests & Information  
800.531.6757

AnnuAl meeting
May 8, 2014
8:30 a.m. EDT
Williamsburg Lodge  
Conference Center
310 South England St. 
Williamsburg, Va. 23185  

 
 
 
 
 
 
 
 
 
 
ouR Vision
Be the sAfest, most customeR-focused, And successful 
tRAnspoRtAtion compAny in the woRld

Three Commercial Place | Norfolk, Virginia 23510 | www.nscorp.com

© 2014 Norfolk Southern Corporation - All Rights Reserved    10.0114.6657.105k

N
o
r
f
o
l
k
S
o
u
t
h
e
r
n
C
o
r
p
o
r
a
t
i
o
n

|

A
n
n
u
A
l
R
e
p
o
R
t

2
0
1
3

w
w
w
.
n
s
c
o
r
p
.
c
o
m