Moving supplies demands a
good sense of direction.
Especially about the future.
2010 Annual Report
& Form 10-K
E
very day at Owens & Minor, Inc., we deliver
thousands of vital medical and surgical products
to our approximately 4,400 healthcare provider cus-
tomers around the nation. Operating from our Home
Office in Virginia and a network of 52 distribution
centers around the nation, our 4,800 dedicated teammates accurately
and quickly fulfill the critical supply needs of acute-care hospitals, in-
tegrated healthcare networks, alternate-site facilities, and the federal
government. This massive daily logistics effort requires a keen sense
of direction and a high level of commitment from every single team-
mate at Owens & Minor. With an equally clear sense of direction
about the future, Owens & Minor complements its distribution
activities with a wide range of advanced supply-chain management
tools and services designed to improve efficiency in the health-
care supply chain. Owens & Minor has also brought to market an
advanced third-party logistics service aimed at manufacturers and
suppliers of healthcare products and devices.
A FORTUNE 500 company, Owens & Minor’s common stock is
traded on the New York Stock Exchange under the symbol OMI.
As a supply-chain leader over many generations, we are committed to
creating long-term value for our shareholders through solid execution,
a keen strategic direction, and a consistent commitment to a strong
dividend policy. That commitment is manifested in a 10-year cumula-
tive total return of approximately 200%.
Most importantly, as we serve the immediate and future needs of the
healthcare industry, we rely on our mission, vision and values to point
us in the right direction. For more information, visit the company’s
website at www.owens-minor.com.
Our Mission
To create consistent value for our customers and supply-chain
partners that will maximize shareholder value and long-term earnings
growth; we will do this by managing our business with integrity and
the highest ethical standards, while acting in a socially responsible
manner with particular emphasis on the well-being of our teammates
and the communities we serve.
Our Vision
To be a world-class provider of supply-chain management solutions to
the selected segments of the healthcare industry we serve.
Our Values
We believe in high integrity as the guiding principle of doing business.
We believe in our teammates and their well-being.
We believe in providing superior customer service.
We believe in supporting the communities we serve.
We believe in delivering long-term value to our shareholders.
Financial Highlights
(in millions, except per share data)
Year ended December 31, (1) (2)
2010
2009
2008
’10/’09
’09/’08
Net revenue
$8,123.6
$8,037.6
$7,243.2
1.1%
Income from continuing operations
$110.6
$116.9
$101.3
(5.4%)
11.0%
15.4%
Loss from discontinued
operations, net of tax
Net income
Income (loss) per share - diluted: (3)
Continuing operations
Discontinued operations
Net income per common share - diluted
—
($12.2)
($7.9)
NM(5)
NM
$110.6
$104.7
$93.3
5.6%
12.2%
$1.75
—
$1.75
$1.86
($0.19)
$1.67
($0.13)
$1.50
NM
4.8%
$1.63
(5.9%)
14.1%
Cash dividends per common share (3)
$0.708
$0.613
Book value per common share at year-end (3) (4)
$13.52
$12.23
$0.533
$11.08
Stock price per common share at year-end (3)
$29.43
$28.62
$25.10
Total assets
Total debt
$1,822.0
$1,747.1
$1,776.2
$210.9
$210.9
$362.0
15.5%
10.5%
2.8%
4.3%
NM
Shareholders’ equity
$857.5
$769.2
$689.1
11.5%
NM
11.3%
15.0%
10.4%
14.0%
(1.6%)
(41.7%)
11.6%
1) In January 2009, the company exited its direct-to-consumer business (the DTC Business). Accordingly, the DTC Business is presented as discontinued
operations for all periods presented. For additional information regarding discontinued operations, see Note 4 of Notes to Consolidated Financial Statements.
2) We terminated our frozen defined benefit pension plan in the fourth quarter of 2010 and recognized a settlement charge of $19.6 million ($11.9 million after
taxes, or $0.19 per common share). See Note 13 of Notes to Consolidated Financial Statements.
3) Prior periods have been retroactively adjusted to reflect a three-for-two stock spllit effected on March 31, 2010. See Note 1 of Notes to Consolidated
Financial Statements.
4) Represents shareholders’ equity divided by year-end common shares outstanding.
5) NM - Percent change is not meaningful.
REVENUE
NET INCOME
$8.04
$8.12
$7.24
$110.6
$104.7
$93.3
INCOME PER
DILUTED SHARE FROM
CONTINUING OPERATIONS
$1.86
$1.75
$1.63
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2008 2009 2010
2008 2009 2010
2008 2009 2010
2008 2009 2010
2010 Annual Report & Form 10-K
1
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To Our Shareholders
Dear Shareholders, Teammates, and Friends:
F
or 129 years, Owens & Minor has served the needs of the healthcare
market with a combination of hard work, innovation, operational
excellence, and exceptional customer service, and 2010 was no
exception. The operational demands of accurately delivering thousands
of orders of medical and surgical supplies to our 4,400 healthcare customers
across the nation each day are challenging. The deliveries alone require our fleet to make
the equivalent of 45 trips across the United States every single work day. Despite the intense
demands of our day-to-day operations, we are equally focused on the challenges and
demands of the future. We believe we are on a course that enables us to continue to take
exceptional care of our customers, while successfully positioning our company to address the
future needs of healthcare.
1000
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800
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400
Looking back, we see that 2010 was a tough year for the healthcare industry. Lower-
than-normal utilization of healthcare services affected healthcare companies across the board,
including Owens & Minor. However, we ended the year on a positive note by achieving our
earnings goal for the year, signing significant new customers, terminating our previously fro-
zen pension plan, advancing our strategic initiatives, and generating strong operating cash flow.
Despite the challenges in 2010, I am pleased to report that we consistently adhered to our
mission, vision and values, while improving our reputation for exceptional customer service.
In 2010, we were selected by several new healthcare organizations as their distribution
partner. As we look ahead, we know that large, integrated healthcare networks (IHNs) can
benefit from the high-caliber distribution services and advanced supply-chain management
200
tools and services that we provide. We have the national footprint, the supply-chain expertise,
the flexibility, and the creativity necessary to serve the complex needs of these large IHNs.
200
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0
0
1000
During the year, we continued to invest in our future. We revamped our internal
150
customer service platform, enabling our teammates to serve customers with greater speed
and accuracy. We also realized returns on our infrastructure investments, such as the voice-
pick technology and automation in our distribution centers. Our operational performance
indicators offer proof, as lines per hour, picking credits, and sales per square foot have all
100
improved when compared to the same measures in 2005. Thanks to the forward-thinking
investments we have made to upgrade our technology and facilities, a teammate working
in an Owens & Minor distribution center today is simply faster, more efficient, and more
50
accurate than he or she has ever been.
800
600
400
200
0
While we invested in our infrastructure in 2010, we also invested in our future strategic
direction. Our third-party logistics (3PL) team, OM HealthCare Logistics, signed a five-year
agreement with CareFusion (NYSE:CFN), allowing us to accelerate the pace of building
0
our 3PL capabilities. To accommodate this customer, we opened a West Coast logistics center
to complement our Louisville, Kentucky, logistics facility. With these two state-of-the-art
logistics centers, we are now equipped to provide 3PL services for a wider range of healthcare
manufacturers and suppliers. Our West Coast facility also gives us access to significant ports of
entry and healthcare products entering the U.S. from Asian markets. With two logistics cen-
ters up and running, a slate of advanced logistics services, and a marquee customer onboard,
we have created a compelling 3PL alternative in the healthcare market. Manufacturers are
“Thanks to the forward-
thinking investments we
have made to upgrade
our technology and
facilities, a teammate
working in an Owens &
Minor distribution center
today is simply faster,
more efficient, and more
accurate than he or she
has ever been.”
LINES PER HOUR
17.2
16.3
15.5
15.2
16.0
1.59
SALES PER WAREHOUSE
SQUARE FOOT
1,470
1,462
1,422
1,342
1,205
PICKING CREDITS
PER 1,000 LINES
1.19
1.11
0.88
0.70
0.60
2006 2007 2008 2009 2010
2006 2007 2008 2009 2010
2006 2007 2008 2009 2010
2010 Annual Report & Form 10-K
3
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0
“In light of the low
growth profile of our
market in 2010, we
were pleased that
we achieved our
earnings goal for the
year, ending 2010 on
a positive note.”
increasingly seeking to leverage our logistics expertise, our reputation in healthcare, and
our extensive distribution channel. Consequently, our various logistics services are gaining
traction with manufacturers and suppliers.
While the impact of healthcare reform remains uncertain, the healthcare provider market
is moving ahead, and the response in many cases is consolidation. Hospitals are consolidating
to form larger IHNs. These IHNs are acquiring facilities and building or purchasing
outpatient surgery centers and physician practices. Consequently, today’s healthcare provider
must juggle multiple supply chains. Our goal is to bring as much of that supply chain under
our umbrella as possible. Our best-in-class supply-chain solutions are designed to alleviate
the daily pressure on the IHN customer from multiple suppliers, scores of daily deliveries,
and thousands of disparate invoices. As we prepare for the future, we continue to believe
that our long-standing legacy in healthcare, unique culture, highly developed supply-chain
expertise, and reputation for innovation will ensure that Owens & Minor continues to play
a vital role in the healthcare market.
Looking at our financial results for 2010, we see clear evidence that it was an unusual
year in our market. As a result of lackluster utilization of healthcare services, driven by high
unemployment and cautious consumer behavior, our net revenues grew only 1.1% for the
year to more than $8.1 billion. However, a combination of expense management and lower
comparative incentive expenses led to lower SG&A as a percentage of revenues. Operating
earnings for the year, once adjusted for the pension plan settlement charge, were nearly
$216 million, or 2.65% of net revenues, representing an improvement of approximately
$15 million when compared to 2009. For the year, adjusted net income per diluted com-
mon share was $1.94, within the earnings goals we established for 2010. In light of the low
growth profile of our market all year, we were pleased that we achieved our earnings goal
for the year, ending 2010 on a positive note. These accomplishments were all the more
impressive in light of the investments we made in our infrastructure, strategic initiatives, and
preparations for onboarding new customers.
Asset management remains a hallmark of Owens & Minor. Our “days sales outstanding”
as of the end of the year reached an all-time low at 19.6 days, and we ended the year with
very strong operating cash flow. These achievements resulted directly from the collective
efforts of our teammates, including those who manage our credit, our cash, and our
customer relationships to achieve consistently enviable results.
LINES PER HOUR
17.2
16.3
15.5
15.2
16.0
1.59
SALES PER WAREHOUSE
SQUARE FOOT
1,470
1,462
1,422
1,342
1,205
PICKING CREDITS
PER 1,000 LINES
Our strong track record on asset management gives us the flexibility to deploy capital
on a number of fronts. One avenue for capital deployment is investment in our business to
ensure that we can execute our plans for the future. We will also pursue strategic acquisitions
or opportunities to partner with strategically relevant companies, and we have the flexibility
to act when the opportunity arises. As we have said before, any such opportunities must fit
our strategy, our culture, and our mission in healthcare. As we look ahead, we continue to
balance the investments we make to ensure a robust future in healthcare with the effective
day-to-day management of our resources.
0.88
1.11
1.19
0.70
Consistency, strong operating results, and effective asset management give Owens & Minor
a platform to return value to our shareholders through our dividend policy. Over ten years,
our cumulative total return is approximately 200%, an impressive result when compared to
the S&P 500 Index, which had a cumulative total return of 15.1% over the same period.
Accordingly, our board of directors approved a 13% increase in our first quarter 2011 divi-
dend, as well as a $50 million share repurchase program over three years, which is designed
to offset dilution from share-based incentives for our team.
0.60
2006 2007 2008 2009 2010
2006 2007 2008 2009 2010
The leadership of our board of directors is a critical factor in our success, and I would
like to recognize two board members who will retire in 2011, after many years of dedicated
service to Owens & Minor. We say farewell and thank you to John Crotty and James Ukrop.
2006 2007 2008 2009 2010
4
2010 Annual Report & Form 10-K
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“Every day and every
year, we depend on our
teammates to serve our
customers, manage our
assets, meet our goals,
and serve our communi-
ties. They are the reason
for our success.”
At the same time, we welcome two new board member nominees: John Gerdelman and
Lemuel Lewis. These gentlemen bring diverse skills to the table, but share a commitment to
the continued growth and success of Owens & Minor, as we build on our legacy.
Our legacy results from many decades of consistently providing exceptional customer
service and operational excellence. We constantly measure our performance to ensure that
we are delivering a quality service to the market. Accordingly, we survey our customers each
year to ensure that we are meeting their expectations. For 2010, 99% said they were either
“satisfied” or “very satisfied” with our service, representing an improvement compared to
the year before. We view this as a strong validation of the care we take with every order,
every delivery, and every customer. We also attracted notice for our outstanding operational
abilities, as we were ranked No. 1 on Gartner’s “Healthcare Supply Chain Top 25 Leaders” for
2010. For a company with a 129-year legacy in healthcare, that is no small accomplishment.
We were also named to Fortune magazine’s “Most Admired Companies” list in 2010, rank-
ing No. 2 in our industry sector. Does this sort of acclaim matter? We believe it does. These
honors demonstrate that we serve our customers with excellence every single day. But, we
are not satisfied. We know that excellence demands daily attention, and we are unwavering
on that score.
The awards and recognition we receive result directly from the dedication of our
teammates nationwide. We remain committed to fielding the best-trained workforce in
healthcare and to developing the future leaders of our company. Through Owens & Minor
University® (OMU®), we continually invest in improving their job skills and providing
educational opportunities so that our teammates are well-prepared for the future. OMU
is also making an impact in the healthcare industry. In 2010, OMU delivered courses to
more than 350 students from hospitals, industry partners and universities.
Another important part of our culture is, and always has been, supporting the communi-
ties we serve. Accordingly, our teammates, friends and families donated thousands of hours
to volunteer projects during 2010. These projects ranged from fundraising for the United
Way to volunteering for the Special Olympics. In 2010, we held the most successful of our
Healthcare Supplier Diversity Symposiums to date, bringing together approximately 300
minority-, women- and veteran-owned businesses. Just as we are committed to fostering
diversity in the supply chain, we also care about our environment and continue to launch
green initiatives. For example, our fleet was certified by the EPA’s SmartWaySM Transport
Partnership, and we have installed energy-saving battery chargers and energy-efficient
fluorescent lighting in our distribution centers.
SALES PER WAREHOUSE
SQUARE FOOT
16.3
17.2
15.2
At Owens & Minor, we know we can’t do it alone. Every day and every year, we depend
LINES PER HOUR
on our teammates to serve our customers, manage our assets, meet our goals, and serve our
communities. They are the reason for our success. I want to thank everyone on our team
for their hard work and dedication in 2010. On behalf of our entire team, I also thank our
customers, suppliers and business partners for their ongoing support. With these innovative,
flexible business partners, we believe we are well-positioned for the near term and the long
term. We also thank our shareholders for supporting us, as we continually seek to create
meaningful long-term value. Best wishes for a productive and profitable year ahead.
16.0
1.59
1,342
1,205
1,422
1,462
1,470
15.5
PICKING CREDITS
PER 1,000 LINES
1.19
1.11
0.88
0.70
0.60
Sincerely,
Craig R. Smith
President & CEO
2006 2007 2008 2009 2010
2006 2007 2008 2009 2010
2006 2007 2008 2009 2010
2010 Annual Report & Form 10-K
5
A Good Sense of Direction
H aving served the healthcare industry since 1882,
our sense of direction over the daily demands
of our business is clear. Our teammates have
proven time and again that they can deliver the
right product, to the right place, at the right time, and
at the right price every single day. In 2010, our customers confirmed
that we are headed in the right direction, awarding us a 99% customer
satisfaction rating. We were also ranked No. 1 on Gartner’s “Healthcare
Supply Chain Top 25” for 2010. And, healthcare executives, industry
peers and analysts voted to add Owens & Minor to Fortune’s “Most
Admired Companies” list in 2010, ranking us No. 2 in our sector.
While we pursue our daily course with exceptional execution, hard
work and dedication, we also have a good sense of direction about the
future. With a nationwide network, experienced and dedicated team-
mates, a customer-focused culture, and a reputation for innovation
and creativity, we believe the investments and strategic decisions we
have made to date have positioned us to capitalize on opportunities
arising in a dynamic healthcare market.
2010 Annual Report & Form 10-K
7
Board of Directors
G. Gilmer Minor, III (70) 1*
Chairman & Retired CEO,
Owens & Minor, Inc.
James E. Rogers (65) 1
Lead Director,
Owens & Minor, Inc.
Former President, SCI Investors Inc.
A. Marshall Acuff, Jr. (71) 1, 3, 5*
President, AMA Investment Counsel, LLC
Managing Director, Cary Street Partners
Retired Senior Vice President
& Managing Director,
Salomon Smith Barney, Inc.
J. Alfred Broaddus, Jr. (71) 3, 5
Retired President,
Federal Reserve Bank of Richmond
John T. Crotty (73) 2, 4*
Managing Partner,
CroBern Management Partnership
President, CroBern, Inc.
Richard E. Fogg (70) 1, 2*, 4
Retired Partner,
PricewaterhouseCoopers LLP
John W. Gerdelman (58) 2, 4
President,
Long Lines Limited
Eddie N. Moore, Jr. (63) 2, 5
President-Emeritus,
Virginia State University
Peter S. Redding (72) 2, 4
Retired President & CEO,
Standard Register Company
Robert C. Sledd (58) 3, 4
Senior Economic Advisor to the
Governor of Virginia
Former Chairman,
Performance Food Group Co.
Craig R. Smith (59) 1, 4
President & CEO,
Owens & Minor, Inc.
James E. Ukrop (73) 2, 5
Former Chairman, First Market Bank
Former Chairman,
Ukrop’s Super Markets, Inc.
Anne Marie Whittemore (64) 1, 3*, 5
Partner, McGuireWoods LLP
Board Committees:
1Executive Committee, 2Audit Committee, 3Compensation & Benefits Committee,
4Strategic Planning Committee, 5Governance & Nominating Committee, *Denotes Chairman
Corporate Officers
Craig R. Smith (59)
President & Chief Executive Officer
President since 1999 and Chief Executive Officer since July 2005.
Mr. Smith has been with the company since 1989.
James L. Bierman (58)
Senior Vice President & Chief Financial Officer
Senior Vice President & Chief Financial Officer since joining Owens &
Minor in June 2007. Previously, Mr. Bierman served as Executive Vice
President & Chief Financial Officer at Quintiles Transnational Corp. from
2001 to 2004. He joined Quintiles in 1998. Prior to that, Mr. Bierman was
a partner of Arthur Andersen LLP from 1988 to 1998.
D. Andrew Edwards (52)
Vice President, Controller & Chief Accounting Officer
Vice President, Controller & Chief Accounting Officer, since April 2010.
Previously, Mr. Edwards served as Vice President, Finance, from December
2009 until April 2010. Prior to joining Owens & Minor, Mr. Edwards
served as Vice President & Chief Financial Officer at Tredegar Corporation
from August 2003 to December 2009. He joined Tredegar in 1992.
Hugh F. Gouldthorpe, Jr. (72)
Retired Vice President, Quality & Communications
Vice President, Quality & Communications, since 1993. Mr. Gouldthorpe
joined the company in 1986. He retired in December 2010.
E.V. Clarke (50)
Executive Vice President, Supply Chain
Executive Vice President, Supply Chain, since 2010. Previously, Mr. Clarke
served as Executive Vice President, Distribution, from 2008 until April
2010, and Group Vice President, Sales & Distribution, from October
2006 until 2008. Prior to that, he served as President of Acute-Care for
McKesson Medical-Surgical from April 2002 until September 2006, when
the business was acquired by Owens & Minor.
Charles C. Colpo (53)
Executive Vice President & Chief Operating Officer
Executive Vice President & Chief Operating Officer since 2010. Previously,
Mr. Colpo served as Executive Vice President, Administration, from 2008
until 2010. Prior to that, Mr. Colpo served as Senior Vice President,
Operations, from 1999 until 2008. He also served as Senior Vice President,
Operations & Technology, from April 2005 to July 2006. Mr. Colpo has
been with the company since 1981.
Erika T. Davis (47)
Senior Vice President, Human Resources
Senior Vice President, Human Resources, since 2001. From 1999 to 2001,
Ms. Davis was Vice President of Human Resources. Ms. Davis has been
with the company since 1993.
Grace R. den Hartog (59)
Senior Vice President, General Counsel & Corporate Secretary
Senior Vice President, General Counsel & Corporate Secretary, since
joining Owens & Minor in 2003. Previously, Ms. den Hartog served as a
partner of McGuireWoods LLP from 1990 to 2003.
Richard W. Mears (50)
Senior Vice President, Chief Information Officer
Senior Vice President, Chief Information Officer, since joining Owens
& Minor in 2005. Previously, Mr. Mears was an Executive Director with
Perot Systems (now Dell Perot Systems) from 2003 to 2005, and an
account executive from 1998 to 2003.
W. Marshall Simpson (42)
Senior Vice President, Sales & Operations
Senior Vice President, Sales & Operations, since April 2010. Previously,
Mr. Simpson served as Senior Vice President, Sales & Marketing, from
2007 until April 2010, Group Vice President, Sales & Distribution, from
2005 until 2007, and as Regional Vice President from 2004 to 2005. Prior
to that, Mr. Simpson served as Operating Vice President of Corporate
Accounts from 2003 until 2004, and as Operating Vice President of
Business Integration from 2002 to 2003. Mr. Simpson has been with the
company since 1991.
Mark A. Van Sumeren (53)
Senior Vice President, Strategy & Business Development
Senior Vice President, Strategy & Business Development, since 2007,
and Senior Vice President, Business Development, since 2006. Prior to
that, Mr. Van Sumeren was Senior Vice President, OMSolutionsSM from
2003 to 2006. Mr. Van Sumeren previously served as Vice President for
Cap Gemini Ernst & Young from 2000 to 2003. He has been with the
company since 2003.
Numbers inside parentheses indicate age.
8
2010 Annual Report & Form 10-K
Corporate Information
Annual Shareholders’ Meeting
The annual meeting of Owens & Minor, Inc.’s shareholders will be
held at 10:00 a.m. on Friday, April 29, 2011, at Owens & Minor, Inc.,
9120 Lockwood Boulevard, Mechanicsville, Virginia 23116.
Communications & Investor Relations
Press Releases
Owens & Minor, Inc.’s press releases are available
at www.owens-minor.com.
Transfer Agent, Registrar
and Dividend Disbursing Agent
BNY Mellon Shareowner Services
P.O. Box 358015
Pittsburgh, PA 15252-8015
Website: www.bnymellon.com/shareowner/equityaccess
Toll-free: 866-252-0358
(Inside the United States and Canada)
201-680-6685
(Outside the United States and Canada)
Stock Purchase
and Dividend Reinvestment Plan
Our transfer agent, The Bank of New York Mellon, offers a Direct
Purchase & Sale Plan for shares of Owens & Minor, Inc. common
stock known as the BuyDIRECTSM Plan. The BuyDIRECTSM Plan
provides registered shareholders of Owens & Minor and interested
first-time investors a way to buy and sell shares of Owens & Minor
common stock. Information may be obtained through the “Invest-
ment Plan Enrollment” link at www.bnymellon.com/shareowner/
equityaccess, or by contacting BNY Mellon Shareowner Services
(see contact information above).
Shareholder Records
Correspondence concerning stock holdings, lost or missing divi-
dend checks, or changes of address for shares of Owens & Minor,
Inc’s. common stock should be directed to BNY Mellon’s Investor
Services Department:
Owens & Minor, Inc.
c/o BNY Mellon Shareowner Services
Investor Services Department
P.O. Box 358015
Pittsburgh, PA 15252-8015
Duplicate Mailings
When a shareholder owns shares in more than one account, or when
several shareholders live at the same address, they may receive mul-
tiple copies of company mailings. To eliminate duplicate mailings,
please write to the transfer agent or consider enrolling in MLink
(via the BNY Mellon website above), which offers secure online
access to financial documents and shareowner communications.
Independent Registered Public Accounting Firm
KPMG LLP
Richmond, Virginia
Investor Relations
804-723-7555
Information for Investors
The company files annual, quarterly and current reports, infor-
mation statements and other information with the Securities and
Exchange Commission (SEC). The public may read and copy
any materials that the company files with the SEC at the SEC’s
Public Reference Room at 100 F Street, NE, Washington, D.C.
20549. The public may obtain information on the operation of the
Public Reference Room by calling the SEC at 1-800-SEC-0330.
The SEC also maintains an Internet site that contains reports,
proxy and information statements, and other information regarding
issuers that file electronically with the SEC. The address of that
site is http://www.sec.gov. The address of the company’s website
is www.owens-minor.com. Through a link to the SEC’s Internet
site on the Investor Relations portion of our website, we make
available all of our filings with the SEC, including our annual report
on Form 10-K, quarterly reports on Form 10-Q, current reports
on Form 8-K and amendments to those reports, as well as benefi-
cial ownership reports filed with the SEC by directors, officers and
other reporting persons relating to holdings in Owens & Minor,
Inc. securities. This information is available as soon as the filing is
accepted by the SEC.
Corporate Governance
The company’s Bylaws, Corporate Governance Guidelines, Code
of Honor and the charters of the Audit, Compensation & Benefits,
and Governance & Nominating Committees are available on the
company’s website at www.owens-minor.com and are available in
print to any shareholder upon request by writing to:
Corporate Secretary
Owens & Minor, Inc.
9120 Lockwood Boulevard
Mechanicsville, Virginia 23116
Communications with the Board of Directors
The Board of Directors has approved a process for shareholders to
send communications to the Board. Shareholders can send written
communications to the Board, any committee of the Board, the
Lead Director or any other individual director at the following
address: P.O. Box 26383, Richmond, Virginia 23260.
Certifications
The company’s Chief Executive Officer certified to the New York
Stock Exchange (NYSE) within 30 days after the company’s 2010
Annual Meeting of Shareholders that he was not aware of any
violation by the company of NYSE corporate governance listing
standards. The company also filed with the SEC as exhibits 31.1,
31.2, 32.1 and 32.2 to its Annual Report on Form 10-K for the year
ended December 31, 2010, certifications by its Chief Executive
Officer and Chief Financial Officer.
Corporate Office
804-723-7000
www.owens-minor.com
Street Address
9120 Lockwood Boulevard
Mechanicsville, Virginia 23116
Mailing Address
Post Office Box 27626
Richmond, Virginia 23261-7626