Quarterlytics / Healthcare / Medical - Distribution / Owens & Minor

Owens & Minor

omi · NYSE Healthcare
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Ticker omi
Exchange NYSE
Sector Healthcare
Industry Medical - Distribution
Employees 5001-10,000
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FY2012 Annual Report · Owens & Minor
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Our Mission

To  create  consistent  value 

for  our  customers  and  

supply-chain  partners  that  will  maximize  shareholder  

value  and  long-term  earnings  growth;  we  will  do 

this  by  managing  our  business  with  integrity  and  the  

highest  ethical  standards,  while  acting  in a s ocially  

responsible manner with particular emphasis on the well-be-

ing of our teammates and the communities we serve.

To be a world-class provider of supply-chain management  

solutions  to  the  selected  segments  of  the  healthcare  

Our Vision

industry we serve.  

Our Values

of doing business.

We believe in high integrity as the guiding principle  

We believe in our teammates and their well-being.

We believe in providing superior customer service. 

We believe in supporting the communities we serve. 

We believe in delivering long-term value to our  

shareholders.

Connecting the world 
of medical products 
to the point-of-care

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Corporate Office

804-723-7000

www.owens-minor.com

Street Address

9120 Lockwood Boulevard

Mechanicsville, Virginia 23116

Mailing Address

Post Office Box 27626

Richmond, Virginia 23261-7626

2012 Annual Report & Form 10-K

 
 
 
 
 
 
 
 
 
 
Corporate InformatIon

Annual Shareholders’ Meeting

Communications & Investor Relations

The annual meeting of Owens & Minor, Inc.’s shareholders will 

Press Releases

be held at 10:00 a.m. on Friday, April 26, 2013, at Owens & Minor, 

Owens & Minor, Inc.’s press releases are available at  

Inc., 9120 Lockwood Boulevard, Mechanicsville, Virginia, 23116; 

www.owens-minor.com

Shareholder Records

Correspondence concerning stock holdings, lost or missing divi-

dend checks, or changes of address for shares of Owens & Minor, 

Inc’s. common stock should be directed to Computershare at the 

the filing is accepted by the SEC.

Corporate Governance

804-723-7000.

Transfer Agent, Registrar

and Dividend Disbursing Agent

Computershare Shareowner Services LLC

P.O. Box 43006 

Providence, RI 02940-3006

Website: www.computershare.com/investor 

Toll-free: 866-252-0358

(Inside the United States and Canada)

201-680-6578(Outside the United States and Canada)

Stock Purchase 

and Dividend Reinvestment Plan

Our transfer agent, Computershare Shareowner Services (“Com-

putershare”),  offers  a  Direct  Purchase  &  Sale  Plan  for  shares  of 

Owens & Minor, Inc. common stock known as the Computer-

share CIP Plan (“CIP Plan”). The CIP Plan offers registered share-

holders of Owens & Minor and interested first-time investors a 

convenient way to buy, hold and sell shares of Owens & Minor 

common stock. Information may be obtained through the “Buy 

Stock  Direct”  link  at  www.computershare.com/investor,  or  by 

contacting Computershare (see contact information above).

address below:

Owens & Minor, Inc.

c/o Computershare

P.O. Box 43006

Providence, RI 02940-3006

Duplicate Mailings

When  a  shareholder  owns  shares  in  more  than  one  account,  or 

when  several  shareholders  live  at  the  same  address,  they  may  

receive  multiple  copies  of  company  mailings.  To  eliminate  

duplicate mailings, please call Computershare or consider enroll-

ing  in  electronic  delivery  (via  Computershare’s  website  above), 

which  offers  secure  online  access  to  financial  documents  and  

shareowner communications.

Independent Registered Public Accounting Firm

KPMG LLP

Richmond, Virginia

Investor Relations

804-723-7555

Information for Investors

The  company  files  annual,  quarterly  and  current  reports,  infor-

mation statements and other information with the Securities and 

Exchange  Commission  (SEC).  The  public  may  read  and  copy 

any materials that the company files with the SEC at the SEC’s 

Public  Reference  Room  at 100  F  Street,  NE, Washington,  D.C. 

20549. The public may obtain information on the operation of the  

Public Reference Room by calling the SEC at 1-800-SEC-0330. 

The  SEC  also  maintains  an  Internet  site  that  contains  reports, 

proxy and information statements, and other information regarding 

issuers that file electronically with the SEC. The address of that 

site is http://www.sec.gov. The address of the company’s website 

is www.owens-minor.com. Through a link to the SEC’s Internet 

site  on  the  Investor  Relations  portion  of  our  website,  we  make 

available  all  of  our  filings  with  the  SEC,  including  our  annual 

report on Form 10-K, quarterly reports on Form 10-Q, current 

reports on Form 8-K and amendments to those reports, as well 

as beneficial ownership reports filed with the SEC by directors, 

officers and other reporting persons relating to holdings in Owens 

& Minor, Inc. securities. This information is available as soon as 

The  company’s  Bylaws,  Corporate  Governance  Guidelines, 

Code of Honor and the charters of the Audit, Compensation &  

Benefits, and Governance & Nominating Committees are available 

on  the  company’s  website  at  www.owens-minor.com  and  are 

available in print to any shareholder upon request by writing to:

Corporate Secretary

Owens & Minor, Inc.

9120 Lockwood Boulevard

Mechanicsville, Virginia 23116

Communications with the Board of Directors

The Board of Directors has approved a process for shareholders to 

send communications to the Board. Shareholders can send written 

communications to the Board, any committee of the Board, the 

Lead  Director  or  any  other  individual  director  at  the  following  

address: P.O. Box 26383, Richmond, Virginia 23260. 

Certifications

The  company’s  Chief  Executive  Officer  certified  to  the  New 

York  Stock Exchange  (NYSE) within 30 days after the compa-

ny’s 2012 Annual Meeting of shareholders that he was not aware 

of any violation by the company of NYSE corporate governance  

listing standards. The company also filed with the SEC as exhib-

its 31.1, 31.2, 32.1 and 32.2 to its Annual Report on Form 10-K 

for the year ended December 31, 2012, certifications by its Chief  

Executive Officer and Interim Chief Financial Officer.

as we enter our 131st year, we now serve 
our Customers from three ContInents

A s  we  enter  our  131st  year  serving  the  healthcare  

industry,  Owens  &  Minor,  Inc.  is  now  a  com-
three  continents,  
pany  with  a  presence  on 
an  expansion  made  in  the  span  of  less  than  two  years.  
Long known as a leader in distributing medical and surgi-
cal  supplies  to  the  acute-care  market  in  the  United  States, 
Owens  &  Minor  is  now  also  a  leading  healthcare  logistics 
provider in Europe with the 2012 acquisition of the majority 
of the Movianto Group. And, through the establishment of a 
sourcing division known as Mira MEDsource, we now have 
a team of product sourcing experts based in Shanghai. 

With  48  distribution  centers  in  the  United  States,  
22  logistics  centers  in  Europe  and  offices  in  China,  we  are 
meeting  the  distribution  and  logistics  needs  of  healthcare  
providers  and  manufacturers  with  innovative  services  that  
provide  effective,  efficient  supply  chain  management  solu-
tions. As pricing, regulatory and legislative pressures affect the 
healthcare market, our logistics experts are providing the in-
dustry with the right supply chain solutions at the right time. 
A  FORTUNE  500  company,  Owens  &  Minor,  Inc.  is 
traded on the New York Stock Exchange under the symbol 
OMI. While we believe in doing business with integrity, in the 
well-being of our teammates, in providing superior customer 
service, and in supporting our communities, we also believe in 
creating long-term value for our shareholders. In fact, our ten-
year cumulative total return of 223% is tangible evidence that 
we are working on behalf of our nearly 32,000 shareholders. 
For more information about Owens & Minor, please visit our 
website at www.owens-minor.com.

His  unwavering  focus  on  doing  business 
with high integrity, on the well-being of our 
teammates, on providing superior customer  
service, on supporting the communities we 
serve, and on delivering long-term value to 
our shareholders, represents his living legacy 
at the company.

G. Gilmer minor, iii – leader, mentor, CoaCh, Friend 

A fter  meeting  Gil  Minor,  III,  people  often  say  that 

he  seems  to  be  the  “real  deal.”  Even  though  he 
is  Chairman  of  the  Board  of  Owens  &  Minor,  a 
company founded by his great-grandfather in 1882, and the 
retired  Chief  Executive  Officer  of  the  company,  he  comes 
across as down-to-earth, straightforward and welcoming. Gil 
is as comfortable walking through the company’s distribution 
centers with our teammates, as he is meeting with hospital 
executives, business leaders and government officials. A true 
Southern gentleman and a savvy businessman, Gil is also a 
devoted family man, who created the same caring atmosphere 
here  at  Owens  &  Minor.  After  a  distinguished  career  of  
50  years  at  Owens  &  Minor,  Gil  is  widely  known  and 
respected throughout the healthcare industry as a man who 
could sign a contract with a handshake. 

If you were to ask Gil what is so special about Owens & 
Minor, he would emphatically say, “the culture.” In the 1990s, 

Gil  and  the  leadership  team  decided  that  employees  would 
be  known  as  “teammates,”  and  Gil  became  known  as  the 
“Coach.” According to Gil, “A good coach is not one who is 
there to tell you what to do, but is there to help you. A good 
coach  wants  you  to  learn  and  to flourish.  He  asks  that  you 
make the effort, and he will be there to assist you in any way 
he can.” Our teammate- and customer-focused culture is rare 
in business today, and Gil Minor, our Coach, truly embodies 
the  values  that  comprise  the  culture  of  this  remarkable 
company. His unwavering focus on doing business with high 
integrity, on the well-being of our teammates, on providing 
superior customer service, on supporting the communities we 
serve, and on delivering long-term value to our shareholders, 
represents his living legacy at the company. Even though he 
will retire from the Owens & Minor board in 2013, assuming 
the role of Chairman Emeritus, Gil will always be the heart 
and soul of Owens & Minor.

2012 Annual Report & Form 10-K

1

1000

800

600

400

200

0

Revenue

Net Income

$8.91

$8.63

$8.12

$115.2

$110.6

$109.0

Net Income Per 
Diluted Share 

$1.81

$1.75

$1.72

Dividends

$0.88

$0.80

$0.71

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(

2010 2011 2012

2010 2011 2012

2010 2011 2012

2010 2011 2012

FinanCial hiGhliGhtS

to our ShareholderS     Dear Shareholders, Teammates, and Friends: 

(in millions, except per share data) 

Year ended December 31,  

2012(1) 

2011(2) 

2010(3) 

’12/’11 

’11/’10 

Percent Change 

Revenue 

Net income 

$8,908.1  

$8,627.9  

$8,123.6  

3.2%    

6.2% 

109.0  

115.2  

110.6  

(5.4)%   

4.2% 

Net income per common share - diluted 

1.72  

1.81   

1.75  

(5.0)%  

3.4% 

Cash dividends per common share 

0.880  

0.800  

0.708  

10.0% 

13.0% 

Book value per common share at year-end (4) 

15.38  

14.47  

13.52  

6.3%   

7.0% 

Stock price per common share at year-end 

28.51  

27.79  

29.43  

2.6%  

(5.6%)  

Total assets 

Total debt 

$2,207.7  

$1,946.8  

$1,822.0  

13.4% 

217.6  

214.6  

210.9  

1.4% 

Owens & Minor, Inc. shareholders’ equity 

972.5  

918.1  

857.5  

5.9% 

6.8% 

1.8%

7.1% 

(1) We incurred charges of $10.2 million ($8.2 million after tax, or $0.13 per common share) associated with acquisition-related and exit and realignment activities in 2012. See Notes 3  

and 9 of Notes to the Consolidated Financial Statements. 

(2) We incurred charges of $13.2 million ($8.0 million after tax, or $0.13 per common share) associated with acquisition-related and exit and realignment activities in 2011. See Note 9  

of Notes to Consolidated Financial Statements. 

(3) We terminated our frozen defined benefit pension plan in the fourth quarter of 2010 and recognized a settlement charge of $19.6 million ($11.9 million after tax, or $0.19 per  

common share). See Note 13 of Notes to Consolidated Financial Statements. 

(4) Represents Owens & Minor, Inc. shareholders’ equity divided by year-end common shares outstanding.

2012 Annual Report & Form 10-K

2

 
                 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
FinanCial hiGhliGhtS

to our ShareholderS     Dear Shareholders, Teammates, and Friends: 

As  we  mark  Owens  &  Minor’s  131st  anniversary 

this  year,  we  will  also  celebrate  a  significant  step 
forward.  In  2012,  we  opened  the  doors  to  a  global 
marketplace  and  new  opportunities  for  growth  with  the 
acquisition of the majority of the Movianto Group (Movianto). 
This  pan-European,  healthcare-focused,  third-party  logistics 
provider gives us an established platform in a segment of the 
healthcare  market  that  represents  an  untapped  opportunity 
for us. Of course, we know that the economies across Europe 
have  endured  a  protracted  downturn,  but  we  also  know 
that  Europe  is  a  significant  market  for  the  global  healthcare  
industry. Of the healthcare dollars expended on a global basis, 
approximately 74% of the expenditure occurs in North America 
and Europe. With our legacy business in the United States and 
our new third-party logistics service in Europe, we believe we 
are  well  positioned  to  capture  opportunities  associated  with 
this concentration of healthcare spending, as well as a growing 
demand for outsourced logistics services in healthcare. 

Throughout  the  year,  healthcare  utilization  trends  in  the 
United States remained soft, providing us with less opportunity 
for  organic  growth.  At  the  same  time,  the  hospital  market 
continued  to  consolidate,  as  large  integrated  healthcare 
networks acquired smaller hospitals and developed or acquired 
complementary  service  offerings,  such  as  ambulatory  service 
centers  and  physician  practices.  We  have  also  witnessed  our 
hospital  customers  forming  their  own  alliances.  With  their 
larger size and geographic scope, these systems and alliances have 
greater  leverage  in  the  marketplace.  However,  with  our  wide 
range of services and expertise, we represent the supply chain 

management partner of choice for many of the most sophisticated  
systems around the nation. 

Our  relationships  with  our  manufacturer  partners  are 
an  important  building  block  for  our  future.  We  provide 
valuable services to our manufacturers such as warehousing, 
distribution, sales, invoicing, collections, and channel access to 
more than 40% of the acute-care distribution market. We now 
also provide outsourced logistics services on two continents. 
As  we  move  forward,  we  intend  to  work  closely  with  the 
manufacturers who appropriately value our ability to provide 
the logistics services they need to take their products to market. 
 In order to provide enhanced services to our manufacturers, 
our leadership team and our board of directors made a pivotal 
decision in 2012 to acquire Movianto from Celesio AG for 
approximately  $157  million,  giving  us  business  operations 
in Europe for the first time in our history. This third-party 
logistics platform consists of a team of seasoned supply chain 
professionals and 22 logistics centers, spanning 11 countries in 
Europe and serving approximately 600 clients, representing 
a wide range of pharmaceutical, device and other healthcare 
products manufacturers. We were very pleased to welcome 
the 1,700 Movianto teammates to the Owens & Minor family. 
Our  teams  are  working  closely  together  to  fully  integrate  
the business. 

Ever  since  launching  our  domestic  third-party  logistics 
(3PL) business, certain manufacturers told us that while they 
wanted  to  partner  with  us,  we  would  need  to  offer  more 
than just U.S.-based services. The addition of Movianto gives 
us a broad portfolio of services and offerings that are fully 

3

2012 Annual Report & Form 10-K

AT  OWENS  &  MINOR, WE  HAvE  LEARNED TO TAkE THE  LONG vIEW. 
WE kNOW THAT THE kEy TO OWENS & MINOR’S LONG-TERM SUCCESS  
IS  FOR  US  TO  STAy  FOCUSED  ON  OUR  STRATEGIC  GOALS,  WHILE  
OPERATING OUR BUSINESS TO THE vERy BEST OF OUR ABILITy EvERy 
DAy. WE HAvE LEARNED THAT IF WE TAkE THE LONG vIEW, WE WILL 
PRODUCE LONG-TERM vALUE FOR OUR SHAREHOLDERS.

From a storefront in Richmond, 
Virginia, in 1882, to a presence 
on  three  continents  today,  
Owens  &  Minor  is  providing 
leading-edge  logistics  to  the 
healthcare industry.

In  2011,  Owens  &  Minor 
established  a  foothold  in 
Asia  when  it  established 
joint  
Mira  MEDsource,  a 
venture  for  sourcing, 
in 
Shanghai .

complementary to our domestic third-party logistics business. 
In fact, soon after we announced the Movianto acquisition, 
inquiries from existing and prospective manufacturers about 
our expanded platform and capabilities increased.

Europe  is  not  our  only  foothold  overseas. We  have  also 
established  our  own  product  sourcing  division  in  Shanghai, 
called Mira MEDsource (Mira). The Mira team has done an 
outstanding job in managing the selection of and relationships 
with companies in Asia. We are very pleased with the expertise 
of  our  sourcing  teammates,  who  provide  quality  assurance, 
sourcing, procurement and logistics services. With their help, 
we will be better able to grow our MediChoice® private label 
offering in terms of both quality and quantity. 

In  our  domestic  business,  we  noted  quite  a  few 
achievements  in  a  very  busy  year. We  completed  contract 
renewals with two of our most significant group purchasing 
organizations.  Facility  and  sales  organization  realignment 
actions in late 2011 and early 2012 yielded expense reduction 
benefits;  and  we  completed  the  first  year  of  a  three-year 
information technology platform modernization investment. 
By  modernizing  our  systems  and  aligning  our  network 
more efficiently and effectively with the needs of the market, 
we  believe  we  can  become  faster,  more  flexible  and  more 
efficient. And, for a logistics provider today, those qualities 
are essential. 

Turning  to  our  financial  results  for  2012,  we  are  now  
reporting consolidated results, as well as results for both our 
Domestic and International segments. 

In  looking  at  our  2012  financial  results,  we  grew 
consolidated  revenues  3.2%  to  $8.91  billion,  including  a  

contribution of $177 million from Movianto. When looking 
at just the Domestic segment results, we see revenue growth 
of slightly more than 1% when compared to the year before, 
largely as a result of market utilization trends, lack of inflation 
and other macro economic forces. Consolidated net income 
for  the  year  was  $109  million,  or  $1.72  per  diluted  share. 
Once adjusted to exclude the effect of acquisition-related and 
exit & realignment charges in 2012, net income per diluted 
share  (non-GAAP)  was  $1.85.  Domestic  segment  operating 
earnings  declined when compared to  the year before,  while 
the International segment reported an operating loss of $5.4 
million, due to the cost of supporting underutilized capacity 
in  the  European  network. With  a  new  leader  in  place,  the 
European team is intently focused on selling our services and 
achieving necessary expense reductions. 

In any given year, a company faces challenges – some of 
them are easy to overcome and some are difficult. At Owens 
& Minor, we have learned to take the long view. We know that 
the key to Owens & Minor’s long-term success is for us to stay 
focused on our strategic goals, while operating our business to 
the very best of our ability every day. We have learned that if 
we take the long view, we will produce long-term value for 
our shareholders. 

In fact, one way we create value is with our capital allocation 
strategy. We have always taken care to invest in our business 
and its infrastructure. For example, we are in the second year 
of a $50 million information technology investment strategy. 
But, we also place a strong emphasis on our dividend. Our 
board  of  directors  has  demonstrated  robust  support  for  our 
dividend,  which  we  have  paid  consistently  since 1930,  and 

2012 Annual Report & Form 10-K

4

74%

The  World  Health  Organiza-
tion  estimates  that  nearly 
74% of the global healthcare 
spend occurs in North America 
and  Europe,  markets  now  
served by Owens & Minor.

2x

Over  time,  we  have 
put in place strategic  
capabilities that more 
than  double  our  ad-
dressable  market  in 
healthcare.

Today, manufacturing, R&D, 
logistics  and  sourcing  for 
medical products are global 
activities.  We  are  proud  to 
have a team working on our 
behalf in China.

In  2012,  we  opened  the 
doors  to  Europe  with  the 
acquisition  of  Movianto,  
a pan-European, third-party  
logistics  provider  with  logis-
tics  centers  in  11  countries 
and access to many others.

believes  it  is  an  essential  element  of  our  shareholder  value 
creation. In looking at the ten-year cumulative total return for 
Owens & Minor, we see that it is nearly 223%, compared to 
98.6% for the S&P 500 over the same period. 

Operating our business successfully takes the commitment 
and  cooperation  of  more  than  6,500  teammates  across  the 
globe. I know, without question, that our teammates are the 
key  to  our  success. They  handle  our  customer  relationships; 
they efficiently operate our distribution and logistics centers 
across two continents; they source our products; they handle 
and  deliver  billions  of  dollars  worth  of  vital  medical  and  
surgical supplies; and they accomplish all of the complex back-
office duties required of a publicly traded company. They do 
these tasks every day and every year in a spirit of enormous 
enthusiasm and teamwork. 

Even after working hard all day, our teammates take time 
to volunteer in their communities. Across our network in the 
United States and Europe, our teammates volunteer to deliver 
meals, raise money for charities, help veterans and make sure 
that  children  have  school  supplies.  Our  teammates,  who 
decide which groups to support each year, highly value these 
volunteer  opportunities  and  feel  strongly  about  helping  the 
communities we serve. 

In the coming year, we will see some changes at Owens 
&  Minor.  I  would  like  to  extend  a  special  welcome  to  our 
newest board member, Martha Marsh, the Retired President 
& Chief Executive Officer of Stanford Hospital & Clinics. We 
believe she will make a strong contribution to the board based 
on her extensive experience in hospital management and the 
healthcare industry. And, we must say farewell to two retiring 

board  members:  Marshall Acuff  and Al  Broaddus. Together, 
these two leaders contributed 21 years of wisdom, experience 
and knowledge to the Owens & Minor board. We salute their 
generous service and thank them for their many contributions 
to our efforts. I know I speak for all of us in saying that they 
will be missed. 

Finally, our Chairman, G. Gilmer Minor, III, is also retiring 
after  the  April  2013  Shareholders’  Meeting,  when  he  will 
assume the title of Chairman Emeritus. It would be impossible 
to list all of Gil’s contributions to the board, the company, the 
customers,  the  teammates,  the  communities,  and  to  me 
personally. His  tenure  at  the  company  has  been  a  defining 
part  of  our  history  and  most  importantly,  our  culture.  Gil’s 
legacy will endure, because while teammates may come and 
go, every single one of us knows that this is a company that 
plays by the rules and honors the success of the team rather than  
the individual. 

Thank  you  to  our  investors,  customers,  supporters  and 
teammates,  who  now  extend  from  Richmond,  v irginia,  
to  Shanghai,  China.  During  my  time  at  Owens  &  Minor, 
one thing has become clear to me – teamwork is the secret 
to our success. 

Best wishes for a great year to come, 

Craig R. Smith
President & CEO 

5

2012 Annual Report & Form 10-K

 
 
 
 
 
 
ServinG the Global healthCare market demandS Quality teamwork

2012 Annual Report & Form 10-K

6

ServinG the Global healthCare market demandS Quality teamwork

Warehousing

Transportation

Value-Added

Order & Cash

•	 CRT
•	 Cold	chain
•	 Frozen
•	 Controlled 
  substances

•	 Air	freight
•	 TL/LTL
•	 Package
•	 Ocean
•	 Cold	chain
•	 Frozen 
  management

•	 Labeling
•	 Packaging
•	 Postponement
•	 Kitting

•	 Customer 
  service
•	 Order	entry
•	 Accounts 
receivable
•	 Credit	check
•	 Returns
•	 Chargeback 
  processing

“Operating our business  
successfully takes the  
commitment and cooperation  
of more than 6,500 
teammates across the globe.”
Craig Smith, President & CEO, Owens & Minor

serve  globally 

In 2012, Owens & Minor acquired Movianto, adding 

an  established  pan-European,  third-party  logistics  
platform  to  our  service  offering.  With  22  logistics  
centers  in  11  European  countries,  the  1,700  Movianto 
teammates  can 
focused  healthcare 
manufacturers  across  Europe  with  advanced  logistics 
services. Our offering includes value-added services such 
as cold-chain storage, handling of controlled substances 
and  frozen  products,  logistics,  labeling,  packaging  and 
kitting.  Today,  we  serve  nearly  600  pharmaceutical, 
device and healthcare products manufacturers with these 
sought-after logistics services. 

Direct Network Presence

Indirect Network Presence

7

Norway

Switzerland

Andorra

 
Board of Directors 
G. Gilmer Minor, III (72) 1*
Chairman & Retired CEO,
Owens & Minor, Inc.

James E. Rogers (67) 1, 3
Lead Director, Owens & Minor, Inc.
Chairman, BackOffice Associates
Retired President, SCI Investors Inc.

A. Marshall Acuff, Jr. (73) 1, 3, 5*
Managing Director, Cary Street Partners
Retired Senior Vice President
& Managing Director,
Salomon Smith Barney, Inc.

J. Alfred Broaddus, Jr. (73) 3, 4*
Retired President,
Federal Reserve Bank of Richmond

Richard E. Fogg (72) 1, 2*, 4
Retired Partner,
PricewaterhouseCoopers LLP

John W. Gerdelman (60) 2, 4
Managing Partner, River2

Lemuel E. Lewis (66) 2, 5
President, LocalWeather.com
Retired EVP & CFO,
Landmark Communications

Martha H. Marsh (63) 2, 4
Retired President & CEO,
Stanford Hospital and Clinics

Eddie N. Moore, Jr. (65) 2, 5
Former President,
Saint Paul’s College
President Emeritus,
Virginia State University

Robert C. Sledd (60) 3, 4
Senior Economic Advisor to the
Governor of Virginia
Former Chairman,
Performance Food Group Co.

Craig R. Smith (61) 1, 4
President & CEO,
Owens & Minor, Inc.

Anne Marie Whittemore (66) 1, 3*, 5
Partner, McGuireWoods LLP

Board Committees:
1Executive Committee, 2Audit Committee, 3Compensation & Benefits Committee, 
4Strategic Planning Committee, 5Governance & Nominating Committee,*Denotes Chairman

board oF direCtorS and Corporate oFFiCerS

Corporate Officers 
Craig R. Smith (61)
President & Chief Executive Officer 
President since 1999 and Chief Executive Officer since July 2005. Mr. Smith 
has been with the company since 1989. 

James L. Bierman (60)
Executive Vice President & Chief Operating Officer 
Executive  v ice  President  & C hief  Operating  Officer  since  March  2012. 
Previously, Mr. Bierman served as Executive v ice President & Chief Financial 
Officer from April 2011 to March 2012. Prior to that, Mr. Bierman served as 
Senior v ice President & Chief Financial Officer from June 2007 to April 2011. 
Prior to joining Owens & Minor in 2007, Mr. Bierman served as Executive 
v ice President & Chief Financial Officer at Quintiles Transnational Corp. 
from 2001 to 2004. He joined Quintiles in 1998. Prior to that Mr. Bierman 
was a partner of Arthur Andersen LLP from 1988 to 1998. 

Charles C. Colpo (55)
Senior Vice President, Operations 
Senior  v ice  President,  Operations,  since  March  2012.  Prior  to  that,  Mr. 
Colpo served as Executive v ice President & Chief Operating Officer from 
2010 to 2012. Mr. Colpo served as Executive v ice President, Administration 
from 2008 until 2010 and as Senior v ice President, Operations, from 1999 
until 2008. Mr. Colpo has been with the company since 1981. 

Erika T. Davis (49)
Senior Vice President, Human Resources 
Senior v ice President, Human Resources, since 2001. From 1999 to 2001, 
Ms.  Davis  was v ice  President  of  Human  Resources.  Ms.  Davis  has  been 
with the company since 1993. 

Grace R. den Hartog (61)
Senior Vice President, General Counsel & Corporate Secretary 
Senior v ice President, General Counsel & Corporate Secretary since joining 
Owens & Minor in 2003. Previously, Ms. den Hartog served as a partner of 
McGuireWoods LLP from 1990 to 2003. 

Michael W. Lowry (51)
Treasurer, Interim Chief Financial Officer & Interim Chief Accounting Officer
Interim  Chief  Financial  Officer  and  Interim  Chief  Accounting  Officer 
since  February  2013,  and  Operating v ice  President, Treasurer  since  2009.  
Since joining Owens & Minor in 1988, Mr. Lowry has served in a variety of 
finance roles and has expertise in credit management, treasury operations, 
and mergers & acquisitions, as well as accounting. He joined the Company 
in 1988 after working in public accounting.

Richard W. Mears (52)
Senior Vice President, Chief Information Officer 
Senior v ice President, Chief Information Officer since joining Owens & 
Minor in 2005. Previously, Mr. Mears was an Executive Director with Perot 
Systems (now Dell Perot Systems) from 2003 to 2005. 

Brian J. Shotto (49)
Senior Vice President, Specialty Services
Senior  v ice  President,  Specialty  Services  since  joining  Owens  & M inor 
in October 2011. Mr. Shotto served as a Principal Consultant for the Blue 
Fin Group from 2009 until 2011. Prior to that, he served as v ice President, 
Distribution  Strategy  – Healthcare  Logistics  Strategy  Group,  UPS,  from 
2006  to  2009,  a company  he  joined  in 2000.  Mr.  Shotto  also  served  the 
American  Red  Cross  as  v ice  President,  Supply  Chain  Operations  from 
1999  to  2000.  Previously,  Mr.  Shotto  was  v ice  President,  Operations  – 
Healthcare, FedEx Supply Chain Services / Caliber Logistics from 1996 to 
1999, a company he joined in 1990.

Mark A. Van Sumeren (55)
Senior Vice President, Strategy & Business Development 
Senior  v ice  President,  Strategy  & B usiness  Development  since  2009  and 
Senior v ice President, Business Development, from 2007 to 2009. Prior to 
that, Mr. van Sumeren was Senior v ice President, OMSolutionsSM from 2003 
to 2006. Mr. van Sumeren served as v ice President for Cap Gemini Ernst & 
young from 2000 to 2003. He has been with the company since 2003. 
Numbers inside parentheses indicate age. 

2012 Annual Report & Form 10-K

8

Corporate InformatIon

Corporate InformatIon

Annual Shareholders’ Meeting
The annual meeting of Owens & Minor, Inc.’s shareholders will 
be held at 10:00 a.m. on Friday, April 26, 2013, at Owens & Minor, 
Inc., 9120 Lockwood Boulevard, Mechanicsville, Virginia, 23116; 
804-723-7000.

Annual Shareholders’ Meeting
The annual meeting of Owens & Minor, Inc.’s shareholders will 
be held at 10:00 a.m. on Friday, April 26, 2013, at Owens & Minor, 
Inc., 9120 Lockwood Boulevard, Mechanicsville, Virginia, 23116; 
804-723-7000.

Communications & Investor Relations
Press Releases
Owens & Minor, Inc.’s press releases are available at  
www.owens-minor.com

Communications & Investor Relations
Press Releases
Owens & Minor, Inc.’s press releases are available at  
www.owens-minor.com

Transfer Agent, Registrar
Transfer Agent, Registrar
and Dividend Disbursing Agent
and Dividend Disbursing Agent
Computershare Shareowner Services LLC
Computershare Shareowner Services LLC
P.O. Box 43006 
P.O. Box 43006 
Providence, RI 02940-3006
Providence, RI 02940-3006
Website: www.computershare.com/investor 
Website: www.computershare.com/investor 
Toll-free: 866-252-0358
Toll-free: 866-252-0358
(Inside the United States and Canada)
(Inside the United States and Canada)
201-680-6578(Outside the United States and Canada)
201-680-6578(Outside the United States and Canada)

Stock Purchase 
Stock Purchase 
and Dividend Reinvestment Plan
and Dividend Reinvestment Plan
Our transfer agent, Computershare Shareowner Services (“Com-
Our transfer agent, Computershare Shareowner Services (“Com-
putershare”),  offers  a D irect  Purchase  & S ale  Plan  for  shares  of 
putershare”),  offers  a D irect  Purchase  & S ale  Plan  for  shares  of 
Owens & Minor, Inc. common stock known as the Computer-
Owens & Minor, Inc. common stock known as the Computer-
share CIP Plan (“CIP Plan”). The CIP Plan offers registered share-
share CIP Plan (“CIP Plan”). The CIP Plan offers registered share-
holders of Owens & M inor and interested first-time investors a 
holders of Owens & M inor and interested first-time investors a 
convenient way to buy, hold and sell shares of Owens & Minor 
convenient way to buy, hold and sell shares of Owens & Minor 
common stock. Information may be obtained through the “Buy 
common stock. Information may be obtained through the “Buy 
Stock  Direct”  link at  www.computershare.com/investor,  or  by 
Stock  Direct”  link at  www.computershare.com/investor,  or  by 
contacting Computershare (see contact information above).
contacting Computershare (see contact information above).

Shareholder Records
Correspondence concerning stock holdings, lost or missing divi-
dend checks, or changes of address for shares of Owens & Minor, 
Inc’s. common stock should be directed to Computershare at the 
address below:

Shareholder Records
Correspondence concerning stock holdings, lost or missing divi-
dend checks, or changes of address for shares of Owens & Minor, 
Inc’s. common stock should be directed to Computershare at the 
address below:

Owens & Minor, Inc.
Owens & Minor, Inc.
c/o Computershare
c/o Computershare
P.O. Box 43006
P.O. Box 43006
Providence, RI 02940-3006
Providence, RI 02940-3006

Duplicate Mailings
When  a shareholder  owns  shares  in more  than  one  account,  or 
when  several  shareholders  live  at t he  same  address,  they  may  
receive  multiple  copies  of  company  mailings.  To  eliminate  
duplicate mailings, please call Computershare or consider enroll-
ing  in  electronic  delivery  (via  Computershare’s  website  above), 
which  offers  secure  online  access  to  financial  documents  and  
shareowner communications.

Duplicate Mailings
When  a shareholder  owns  shares  in more  than  one  account,  or 
when  several  shareholders  live  at t he  same  address,  they  may  
receive  multiple  copies  of  company  mailings.  To  eliminate  
duplicate mailings, please call Computershare or consider enroll-
ing  in  electronic  delivery  (via  Computershare’s  website  above), 
which  offers  secure  online  access  to  financial  documents  and  
shareowner communications.

Investor Relations
Investor Relations
804-723-7555
804-723-7555

Information for Investors
The  company  files  annual,  quarterly  and  current  reports,  infor-
mation statements and other information with the Securities and 
Exchange  Commission  (SEC).  The  public  may  read  and  copy 
any materials that the company files with the SEC at the SEC’s 
Public  Reference  Room  at 100  F Street,  NE, Washington,  D.C. 
20549. The public may obtain information on the operation of the  
Public Reference Room by calling the SEC at 1-800-SEC-0330. 
The  SEC  also  maintains  an I nternet  site  that  contains  reports, 
proxy and information statements, and other information regarding 
issuers that file electronically with the SEC. The address of that 
site is http://www.sec.gov. The address of the company’s website 
is www.owens-minor.com. Through a link to the SEC’s Internet 
site  on  the  Investor  Relations  portion  of  our  website,  we  make 
available  all  of  our  filings  with  the  SEC,  including  our  annual 
report on Form 10-K, quarterly reports on Form 10-Q, current 
reports on Form 8-K and amendments to those reports, as well 
as beneficial ownership reports filed with the SEC by directors, 
officers and other reporting persons relating to holdings in Owens 
& Minor, Inc. securities. This information is available as soon as 
the filing is accepted by the SEC.

Information for Investors
The  company  files  annual,  quarterly  and  current  reports,  infor-
mation statements and other information with the Securities and 
Exchange  Commission  (SEC).  The  public  may  read  and  copy 
any materials that the company files with the SEC at the SEC’s 
Public  Reference  Room  at 100  F Street,  NE, Washington,  D.C. 
20549. The public may obtain information on the operation of the  
Public Reference Room by calling the SEC at 1-800-SEC-0330. 
The  SEC  also  maintains  an I nternet  site  that  contains  reports, 
proxy and information statements, and other information regarding 
issuers that file electronically with the SEC. The address of that 
site is http://www.sec.gov. The address of the company’s website 
is www.owens-minor.com. Through a link to the SEC’s Internet 
site  on  the  Investor  Relations  portion  of  our  website,  we  make 
available  all  of  our  filings  with  the  SEC,  including  our  annual 
report on Form 10-K, quarterly reports on Form 10-Q, current 
reports on Form 8-K and amendments to those reports, as well 
as beneficial ownership reports filed with the SEC by directors, 
officers and other reporting persons relating to holdings in Owens 
& Minor, Inc. securities. This information is available as soon as 
the filing is accepted by the SEC.

Corporate Governance
The  company’s  Bylaws,  Corporate  Governance  Guidelines, 
Code of Honor and the charters of the Audit, Compensation &  
Benefits, and Governance & Nominating Committees are available 
on  the  company’s  website  at  www.owens-minor.com  and  are 
available in print to any shareholder upon request by writing to:

Corporate Governance
The  company’s  Bylaws,  Corporate  Governance  Guidelines, 
Code of Honor and the charters of the Audit, Compensation &  
Benefits, and Governance & Nominating Committees are available 
on  the  company’s  website  at  www.owens-minor.com  and  are 
available in print to any shareholder upon request by writing to:

Corporate Secretary
Corporate Secretary
Owens & Minor, Inc.
Owens & Minor, Inc.
9120 Lockwood Boulevard
9120 Lockwood Boulevard
Mechanicsville, Virginia 23116
Mechanicsville, Virginia 23116

Communications with the Board of Directors
Communications with the Board of Directors
The Board of Directors has approved a process for shareholders to 
The Board of Directors has approved a process for shareholders to 
send communications to the Board. Shareholders can send written 
send communications to the Board. Shareholders can send written 
communications to the Board, any committee of the Board, the 
communications to the Board, any committee of the Board, the 
Lead  Director  or  any  other  individual  director  at t he  following  
Lead  Director  or  any  other  individual  director  at t he  following  
address: P.O. Box 26383, Richmond, Virginia 23260. 
address: P.O. Box 26383, Richmond, Virginia 23260. 

Independent Registered Public Accounting Firm
Independent Registered Public Accounting Firm
KPMG LLP
KPMG LLP
Richmond, Virginia
Richmond, Virginia

Certifications
The  company’s  Chief  Executive  Officer  certified  to  the  New 
York Stock Exchange (NYSE) within 30 days after the  compa-
ny’s 2012 Annual Meeting of shareholders that he was not aware 
of any violation by the company of NYSE corporate governance  
listing standards. The company also filed with the SEC as exhib-
its 31.1, 31.2, 32.1 and 32.2 to its Annual Report on Form 10-K 
for the year ended December 31, 2012, certifications by its Chief  
Executive Officer and Interim Chief Financial Officer.

Certifications
The  company’s  Chief  Executive  Officer  certified  to  the  New 
York Stock Exchange (NYSE) within 30 days after  the  compa-
ny’s 2012 Annual Meeting of shareholders that he was not aware 
of any violation by the company of NYSE corporate governance  
listing standards. The company also filed with the SEC as exhib-
its 31.1, 31.2, 32.1 and 32.2 to its Annual Report on Form 10-K 
for the year ended December 31, 2012, certifications by its Chief  
Executive Officer and Interim Chief Financial Officer.

as we enter our 131st year, we now serve 

as we enter our 131st year, we now serve 

our Customers from three ContInents

our Customers from three ContInents

A s  we  enter  our  131st  year  serving  the  healthcare  

A s  we  enter  our  131st  year  serving  the  healthcare  

industry,  Owens  & M inor,  Inc.  is  now  a c om-

industry,  Owens  & M inor,  Inc.  is  now  a c om-

an  expansion  made  in t he  span  of  less  than  two  years.  

an  expansion  made  in t he  span  of  less  than  two  years.  

pany  with  a p resence  on 

pany  with  a p resence  on 

three  continents,  

three  continents,  

Long known as a leader in distributing medical and surgi-

Long known as a leader in distributing medical and surgi-

cal  supplies  to  the  acute-care  market  in t he  United  States, 

cal  supplies  to  the  acute-care  market  in t he  United  States, 

Owens  & M inor  is  now  also  a leading  healthcare  logistics 

Owens  & M inor  is  now  also  a leading  healthcare  logistics 

provider in Europe with the 2012 acquisition of the majority 

provider in Europe with the 2012 acquisition of the majority 

of the Movianto Group. And, through the establishment of a 

of the Movianto Group. And, through the establishment of a 

sourcing division known as Mira MEDsource, we now have 

sourcing division known as Mira MEDsource, we now have 

a team of product sourcing experts based in Shanghai. 

a team of product sourcing experts based in Shanghai. 

With  48  distribution  centers  in t he  United  States,  

With  48  distribution  centers  in t he  United  States,  

22  logistics  centers  in Eu rope  and  offices  in China,  we  are 

22  logistics  centers  in Eu rope  and  offices  in China,  we  are 

meeting  the  distribution  and  logistics  needs  of  healthcare  

meeting  the  distribution  and  logistics  needs  of  healthcare  

providers  and  manufacturers  with  innovative  services  that  

providers  and  manufacturers  with  innovative  services  that  

provide  effective,  efficient  supply  chain  management  solu-

provide  effective,  efficient  supply  chain  management  solu-

tions. As pricing, regulatory and legislative pressures affect the 

tions. As pricing, regulatory and legislative pressures affect the 

healthcare market, our logistics experts are providing the in-

healthcare market, our logistics experts are providing the in-

dustry with the right supply chain solutions at the right time. 

dustry with the right supply chain solutions at the right time. 

A  FORTUNE  500  company,  Owens  & M inor,  Inc.  is 

A  FORTUNE  500  company,  Owens  & M inor,  Inc.  is 

traded on the New York Stock Exchange under the symbol 

traded on the New York Stock Exchange under the symbol 

OMI. While we believe in doing business with integrity, in the 

OMI. While we believe in doing business with integrity, in the 

well-being of our teammates, in providing superior customer 

well-being of our teammates, in providing superior customer 

service, and in supporting our communities, we also believe in 

service, and in supporting our communities, we also believe in 

creating long-term value for our shareholders. In fact, our ten-

creating long-term value for our shareholders. In fact, our ten-

year cumulative total return of 223% is tangible evidence that 

year cumulative total return of 223% is tangible evidence that 

we are working on behalf of our nearly 32,000 shareholders. 

we are working on behalf of our nearly 32,000 shareholders. 

For more information about Owens & Minor, please visit our 

For more information about Owens & Minor, please visit our 

website at www.owens-minor.com.

website at www.owens-minor.com.

Our Mission
for  our  customers  and  
To  create  consistent  value 
supply-chain  partners  that  will  maximize  shareholder  
value  and  long-term  earnings  growth;  we  will  do 
this  by  managing  our  business  with  integrity  and  the  
highest  ethical  standards,  while  acting  in a s ocially  
responsible manner with particular emphasis on the well-be-
ing of our teammates and the communities we serve.

Our Vision
To be a world-class provider of supply-chain management  
solutions  to  the  selected  segments  of  the  healthcare  
industry we serve.  

Our Values
We believe in high integrity as the guiding principle  
of doing business.

We believe in our teammates and their well-being.

We believe in providing superior customer service. 

We believe in supporting the communities we serve. 

We believe in delivering long-term value to our  
shareholders.

Connecting the world 

of medical products 

to the point-of-care

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Corporate Office
804-723-7000
www.owens-minor.com

Street Address
9120 Lockwood Boulevard
Mechanicsville, Virginia 23116

Mailing Address
Post Office Box 27626
Richmond, Virginia 23261-7626

2012 Annual Report & Form 10-K