Quarterlytics / Financial Services / Banks - Regional / Pacific Premier Bancorp

Pacific Premier Bancorp

ppbi · NASDAQ Financial Services
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Ticker ppbi
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 201-500
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FY2019 Annual Report · Pacific Premier Bancorp
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PACIFIC PREMIER BANCORP, INC.

2019 ANNUAL REPORT

TABLE OF CONTENTS

 2  |   History & Accolades

 4  |   Success Attributes

 5  |   Financial Overview

 6  |   Shareholder Letter

10  |  Dedication & Volunteerism (ESG)

12  |   Community Partners

20  |  High-Impact Loans

22  |   Sports & Community Sponsorships

24  |   Business Solutions

26  |  Board of Directors & Executive Leadership

Inside Back Cover  |  Locations

Pacific Premier Bank® 

is a business bank, but it’s not

business as usual.

PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT      1

H I S T O R Y   &   A C C O L A D E S

OUR STORY IS A  
STORY OF GROWTH.

1983

Pacific Premier Bank 
(originally Life Bank)  
was founded

2013

Acquired First 
Associations Bank

Acquired San Diego 
Trust Bank

2000

The Bank brought in Steve 
Gardner as CEO and the 
current management team 
to transform the Bank

2002

The Bank officially 
changed its name to 
Pacific Premier Bank

2014–15

2016

Acquired Infinity 

Franchise Holdings

Acquired Independence 

Bank

Acquired Security 

California Bancorp

2017–18

2018

2019

Fortune’s 100 Fastest 
Growing Companies

Acquired Grandpoint 
Capital, Inc.

S&P Global Market 
Intelligence— 
A Top-Performing 
Regional Bank

Total assets grew to $11.8 
billion with branches 
across Arizona, California, 
Nevada, and Washington

2011–12

Acquired Canyon 
National Bank

Acquired Palm Desert 
National Bank

2017

Acquired Heritage 
Oaks Bancorp

Acquired Plaza Bancorp

$11.8B

Total assets have 
increased from $737M 
(2009) to $11.8B (2019)

2      PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT

A  journey 
of enhancing 
shareholder value. 

At Pacific Premier Bank, we have a long history of organic and acquisitive 
growth that enhances shareholder value. We’ve acquired 10 financial 
institutions and our total assets have grown from $737M in 2009 to 
$11.8B in 2019.

We  work  hard  every  day  to  set  ourselves  apart,  and  our  dedication  to  our  clients  is  standard  operating 

procedure. We’re one of the strongest-performing, most-diversified, and fastest-growing banks in the nation. 

Our commitment to providing unparalleled client service, supporting the businesses and individuals in the 

communities we serve, and enhancing shareholder value drives everything we do.

We  also  take  pride  in  the  communities  where  we  work,  do  business,  and  live.  That’s  why  we  partner  with 

community-based organizations and other stakeholders to strengthen our communities and foster growth. Through 

more than 40 depository branches, Pacific Premier offers a diverse range of lending products including commercial, 

commercial  real  estate,  construction,  and  SBA  loans,  as  well  as  specialty  banking  products  for  homeowners 

associations and franchise lending nationwide. 

We’re proud that our performance has earned 
us a number of industry accolades, including:

Pacific Premier Bank Ranked 
#3 on Forbes’ List of 
America’s Best Banks 2020

5-Star Rating from BauerFinancial— 
Recommended for 55 consecutive quarters (2019)

Fortune’s 100 Fastest Growing Companies (2018)

S&P Global Market Intelligence— 
A Top-Performing Regional Bank (2018)

PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT      3

S U C C E S S   AT T R I B U T E S 

The Success Attributes we live by. Our five Success Attributes are the principles that reflect how we conduct business 
and help communicate the culture that we have built over the past decades. They drive our accomplishments and help 
guide how we operate the company and interact with each other. They also ensure we deliver at the absolute highest level 
for our clients, communities, and shareholders, making us one of the top-performing banks in the country.

Achieve. 

Communicate.

Improve.

Our achievements are how 

By communicating and 

we are measured individually 

collaborating with each other, 

and as an organization.

we make better decisions.

Having a winning attitude means 

understanding we can always 

do better both personally and  

as an organization. 

Integrity. 

Urgency.

We conduct business in the 

We operate with a sense of 

right way and take responsibility 

urgency by making decisions today, 

for our actions.

not tomorrow. Our clients and 

colleagues deserve nothing less.

4      PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT

F I N A N C I A L   O V E R V I E W 

Defining new levels of  
high-performance banking.

In 2019, Pacific Premier Bank generated $160 million in net income, or $2.60 per diluted share. The Bank 
also grew tangible book value per share by 11% while returning $154 million in capital to shareholders 
through quarterly cash dividends and a stock repurchase program. Over the course of 2019, we grew our 
non-maturity deposits by more than $600 million, enabling us to further reduce our balances of higher-
costing time deposits and effectively manage our cost of funds. 

LOANS
($ in millions)

DEPOSITS
($ in millions)

NET INCOME
($ in millions)

BOOK VALUE 
PER SHARE

$8,843

$8,724

$8,899

$8,658

$6,220

$6,086

$159.7

$33.82

$31.52

$123.3

$26.86

$3,249

$2,263

$3,146

$2,195

$60.1

$40.1

$25.5

$16.54

$13.86

2015–2019

2015–2019

2015–2019

2015–2019

+40.12%

CAGR

+41.90%

CAGR

+58.18%

CAGR

+24.98%

CAGR

PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT      5

S H A R E H O L D E R   L E T T E R 

To Our Shareholders:

Pacific Premier Bancorp, Inc. demonstrated once again in 2019 why it has been consistently 
recognized as a high-performing institution. In a strong year, we generated $160 million 
in net income, or $2.60 per diluted share, while continuing our history of delivering solid 
returns and building franchise value. During the year, we showed that we can grow 
profitability while exercising prudence and restraint in expanding our loan portfolio at 
this point in the economic cycle.  

During 2019, we focused on sound capital management, core deposit growth, disciplined cost controls, and proactive 

credit risk management. Our team’s strong execution of these strategic priorities contributed to increased franchise value. 

We grew our tangible book value per share by 11% while returning $154 million in capital to shareholders through our 

quarterly cash dividend and stock repurchase programs. 

Forbes took note of our consistently strong performance, ranking Pacific Premier #3 on the Forbes 2020 list of America’s 

Best Banks—up from #11 the previous year. This achievement is a testament to both our team’s commitment to effectively 

execute on our strategic plan and the strong culture we have fostered within the Company. 

As we enter a period of heightened uncertainty associated with the coronavirus (COVID-19) outbreak impacting our 

nation’s way of life, we are implementing a number of strategies and actions to lessen the economic impact on our balance 

sheet and operations. We historically have been proactive in our approach to managing challenges and uncertainty, and 

our response to this crisis is no different. We have already taken important steps to protect our employees and our 

franchise. We believe the principles and lessons learned from the financial crisis will serve our team and shareholders 

well in the long term. 

Articulating a company’s culture can be challenging and often results in empty words on a page. We have taken a 

different approach. Several years ago, we developed our Success Attributes, which help articulate our long standing 

culture: Achieve, Communicate, Improve, Integrity, and Urgency. We continuously reinforce our Success Attributes 

across the entire organization, conveying our culture to our employees, clients, and communities. 

These guiding principles have been central to how we operate our business every day. Our success can be traced directly 

to our team’s deep-rooted commitment to our strategy and the effectiveness of the Pacific Premier culture. We work 

diligently to develop a results-driven organization focused on helping our clients achieve their business objectives while 

6      PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT

EFFICIENCY RATIO

55.9%

53.6%

51.6%

51.0%

50.8%

2015–2019

NON-MATURITY DEPOSITS
($ in thousands)

exercising discipline and prudence in our operations with a consistent 

focus on enhancing shareholder value. 

Our board and leadership are committed to supporting our employees 

and advancing our culture. In turn, our employees provide the highest 

$335,267

level of services to our clients. And, as our clients’ businesses flourish, 

they contribute to the health and vibrancy of the communities we serve. 

$214,263

$178,095

These communities then generate additional business opportunities 

70

35

57.0

55.5

54.0

52.5

51.0

49.5

48.0

400000

300000

200000

100000

for us all and represent the sustainable virtuous cycle in which we all 

0

play a key role.

Building Franchise Value

Banks create franchise value by growing low-cost core deposits, which 

($124,632)

best reflect deep client relationships. Over the course of 2019, we grew our 

3Q’19

2Q’19

4Q’19

1Q’19

non-maturity deposits by more than $600 million, enabling us to further 

reduce our balances of higher-costing time deposits and effectively 

manage our cost of funds. It is important to point out that our success in 

core deposit growth is the result of client relationships that are built on 

the service and expertise for which we are known.

COST OF DEPOSITS

We have successfully implemented a number of deposit growth initia-

tives that generated deposits across all areas of the organization. Our 

relationship managers, HOA bankers, and specialty deposits group did 

0.73%

0.71%

0.63%

0.58%

1Q’19

2Q’19

3Q’19

4Q’19

CAPITAL RETURNED TO SHAREHOLDERS

($ in thousands)

$79,761

$47,297

$13,749

$13,060

1Q’19

2Q’19

3Q’19

4Q’19

-100000

-200000

0.8

0.7

0.6

0.5

0.4

0.3

0.2

0.1

0.0

80000

70000

60000

50000

40000

30000

20000

10000

0

“We have always operated 

 Pacific Premier with a long-term 

 perspective and have executed 

 on a strategic plan designed 

 to build a franchise capable 

 of weathering economic and 

 financial disruptions.”  

STEVE R. GARDNER

Chairman, President and Chief Executive Officer

PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT      7

80000

70000

60000

50000

40000

30000

20000

10000

0

EFFICIENCY RATIO

55.9%

53.6%

51.6%

51.0%

50.8%

2015–2019

NON-MATURITY DEPOSITS

($ in thousands)

$335,267

$214,263

$178,095

57.0

55.5

54.0

52.5

51.0

49.5

($124,632)
48.0

EFFICIENCY RATIO

55.9%

53.6%

51.6%

51.0%

50.8%

2015–2019

1Q’19

2Q’19

3Q’19

4Q’19

S H A R E H O L D E R   L E T T E R 

NON-MATURITY DEPOSITS
($ in thousands)

COST OF DEPOSITS

$335,267

$214,263

$178,095

0.58%

400000

300000

0.73%

0.71%

0.63%

200000

100000

0

-100000

-200000

($124,632)

1Q’19

2Q’19

3Q’19

4Q’19

1Q’19

2Q’19

3Q’19

4Q’19

COST OF DEPOSITS

an outstanding job of enhancing and refining their skills using technology and tools designed to develop and manage 

CAPITAL RETURNED TO SHAREHOLDERS
($ in thousands)

client relationships. These initiatives resulted in an increase in new client acquisition, greater market penetration in 

0.8

deposit-rich verticals, and consistent inflow of lower-cost transaction accounts.

0.7

0.6

$79,761

0.5

0.3

0.1

0.0

0.73%
Setting the Foundation for Continued Growth

0.71%

0.63%

0.58%

Following several years of strong growth, we spent much of 2019 optimizing our operations. It was our first year in 

almost a decade without an acquisition. Pausing our M&A activities enabled us to focus our time and resources to 

0.4

complete a number of important internal projects that helped us expand our capabilities, enhance efficiencies, and 

strengthen our risk management.

0.2

$47,297

Our investment in technology and focus on innovation drove a great deal of the work we did in 2019. We continued 

$13,749

$13,060

to expand and customize our use of Salesforce across our organization to improve business development, client 

relationship management, and data analytics. We also began leveraging the Pacific Premier API Banking powered by 

our DataVault product that we developed for our HOA business that can also be used within other specialty deposit 

3Q’19

2Q’19

1Q’19

4Q’19

2Q’19

3Q’19

4Q’19

1Q’19

markets. Finally, we continued to expand the product offerings of our treasury management group to ensure we have 

the capabilities to meet the needs of a broad range of commercial clients.

As a result of the internal investments we made in 2019 and our team’s efficient execution of these important 

projects, we believe we have the infrastructure in place to support a much larger financial institution and position 

the Company to execute and successfully integrate the transformative proposed acquisition of Opus Bank that we 

CAPITAL RETURNED TO SHAREHOLDERS
($ in thousands)

announced early in 2020.

$79,761

8      PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT

$47,297

$13,749

$13,060

1Q’19

2Q’19

3Q’19

4Q’19

80000

70000

60000

50000

40000

30000

20000

10000

0

70

35

80000

70000

60000

50000

40000

30000

20000

10000

0

57.0

55.5

54.0

52.5

51.0

49.5

48.0

70

400000

300000

200000

100000

0

-100000

35

-200000

0.8

0.7

0.6

0.5

0.4

0.3

0.2

0.1

0.0

80000

70000

60000

50000

40000

30000

20000

10000

0

80000

70000

60000

50000

40000

30000

20000

10000

0

EFFICIENCY RATIO

55.9%

53.6%

51.6%

51.0%

50.8%

2015–2019

NON-MATURITY DEPOSITS

($ in thousands)

$335,267

$214,263

$178,095

($124,632)

1Q’19

2Q’19

3Q’19

4Q’19

COST OF DEPOSITS

0.73%

0.71%

0.63%

0.58%

1Q’19

2Q’19

3Q’19

4Q’19

CAPITAL RETURNED TO SHAREHOLDERS
($ in thousands)

$79,761

$47,297

$13,749

$13,060

1Q’19

2Q’19

3Q’19

4Q’19

57.0

55.5

54.0

52.5

51.0

49.5

48.0

400000

300000

200000

100000

0

-100000

-200000

0.8

0.7

0.6

0.5

0.4

0.3

0.2

0.1

0.0

80000

70000

“ Our board and leadership  

60000

50000

are committed to supporting  

40000

30000
our employees and  
20000

advancing our culture.”  

10000

0

70

35

80000

70000

60000

50000

40000

30000

20000

10000

0

A New Challenge

The first quarter of 2020 has exposed the banking industry—and indeed the world—to a new crisis in the form of 

the coronavirus (COVID-19). The unforeseen nature of this crisis and the speed with which it spread underscores the 

importance of the priority we have always placed on risk management, which has been essential to the health and 

success of our franchise. We believe that our exceptionally strong capital position, liquidity, and asset quality put 

us in as strong a position as we can be to effectively deal with the challenges presented by the coronavirus and to 

continue serving the needs of our clients. 

The effects of this crisis certainly will have a near-term impact on the financial performance of the entire banking 

industry, including Pacific Premier, particularly due to the rapid decline in interest rates, though we cannot be certain to 

what extent. Ultimately, as we emerge from this crisis, we are confident that our franchise will be viewed favorably by 

all of our stakeholders based on how we navigated these unprecedented challenges.

In light of recent events, 2020 will be a challenging year for our nation and the communities we serve, and we will not be 

insulated from those challenges. We have always operated Pacific Premier with a long-term perspective and have executed 

on a strategic plan designed to build a franchise capable of weathering significant economic and financial disruptions. 

We believe the continued disciplined execution of that strategic plan will enable us to build upon our track record as a 

high-performing institution and create additional long-term value for our shareholders in the years ahead.

STEVE R. GARDNER

Chairman, President and Chief Executive Officer

PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT      9

D E D I C AT I O N   &   V O L U N T E E R I S M   ( E S G )

A commitment to 
Environmental, Social, and 
Governance responsibilities. 

At Pacific Premier Bank, we’re extending environmental, social, and governance 
(ESG) considerations throughout our company with a focus on transparency and 
continuous improvement.

Environmental

Our efforts to reduce our environmental impact are 

yielding successful results. For example, simply by 

shredding and recycling we have saved:

3,959 trees

466 barrels of oil

699 cubic yards of landfill

1,630,176 gallons of water

We support organizations in our communities that help 

address the United Nations Sustainable Development 

Goals (SDGs), including goals to:

• End poverty

• End hunger

• Make cities and communities sustainable

•  Ensure access to affordable and reliable  

sustainable energy

• Ensure healthy lives and promote well-being

• Promote decent work for all

• Ensure inclusive and equitable quality education

Social

Governance

Corporate giving and responsibility are pillars of our 

business culture. We are honored to have received a 

#1 Rating in the Institutional Shareholder Services (ISS) 

Composite QualityScore for Governance. 

As strong believers in giving back to our communities, 

our employees actively volunteer and support nonprofit 

organizations and other community stakeholders to 

strengthen and empower the communities we serve. Pacific 

Premier employees are leaders who work with our 400+ 

community partners by serving on boards and committees, 

sharing financial and technical expertise, and promoting 

community development missions. In 2019, our employees 

volunteered 5,299 hours of their time and the Bank 

provided $3,226,852 in charitable community support.

10      PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT

 
$3,226,852  

Charitable Support 

5,299  

Employee Volunteer Hours 

435

Organizations

C O M M U N I T Y   PA R T N E R   H I G H L I G H T S

Accion

Habitat for Humanity

Share, Inc.

Affordable Housing Clearinghouse

Housing Trust Fund of Santa Barbara County, Inc.

Susan G. Komen

American Family Housing

Asian Pacific Islander Small 
Business Program

Boys and Girls Club

California Community Economic Development 
Association (CCEDA)

Communities in Schools Nevada

Community Action Partnership of 
San Luis Obispo County, Inc.

COR Community Development Corporation

Family Care Network

Families Forward

Food Bank Coalition of San Luis 
Obispo County

Instituto de Avance Latino, Inc (IDEAL)

Junior Achievement

Koreatown Youth Community Center (KYCC)

Loma Linda University Children’s 
Hospital Foundation

Martha's Village and Kitchen

Mission Community Services Corporation

Neighborhood Housing Services

Oasis Center International

Orange County Rescue Mission

Peoples' Self-Help Housing

San Luis Obispo County 
Housing Trust Fund

Templo Calvario Community 
Development Corporation

The Opportunity Fund

Thomas House Family Shelter

Transitions Mental Health Association

United Way

Vermont Slauson Local Development 
Corporation (VSLDC)

Working Wardrobes

YMCA

PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT      11

C O M M U N I T Y   PA R T N E R S 

We are delighted to 
have the opportunity 
to work with some of 
the best, most effective 
organizations in our 
communities.  

These organizations focus on widely diverse services that align with 
the UN SDGs, including healthcare, affordable housing, children, 
financial literacy, and environmental. We’re pleased to share their 
stories with you. 

12      PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT

TEMPLO CALVARIO COMMUNITY DEVELOPMENT CORPORATION

“ Pacific Premier has underwritten the entire BOY 
program for the last three years.”

—Yanet Gonzalez, Chief Operating Officer (TCCDC)

Empowering youth with financial knowledge and quality education. 

Templo Calvario Community Development Corporation (TCCDC) is dedicated to meeting the increasing 
and changing needs of the City of Santa Ana, California—a community characterized by unique challenges, 
such as low English proficiency, diminished educational achievement, and families’ financial instability. 

TCCDC’s Banking on Our Youth (BOY) program is a sustainable financial literacy and entrepreneurship 
program that works with high school juniors and seniors through innovative and engaging methods to 
promote financial education, responsibility, leadership, and teamwork. 

“The mission of BOY is to help Santa Ana youth improve their understanding of financial concepts 
and services and empower them to make the right decisions that will improve their financial 
well-being,” says Yanet Gonzalez, TCCDC’s Chief Operating Officer. “Pacific Premier Bank has 
underwritten the entire BOY program for the last three years.” The program includes laptops for 
45 students and $15,000 in scholarships. Pacific Premier’s contributions have totaled nearly $500,000 
over the last three years. 

“We’re very blessed to have a great partnership with Pacific Premier Bank,” says Gonzalez. “And not 
only with the Bank, but also its great employees.” 

PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT      13

EARN TO LEARN

“ It’s a groundbreaking approach with remarkable results.”

—Kate Hoffman, Executive Director (Earn to Learn)

Helping students cross the college graduation finish line with a quality education. 

“Nationally, fewer than 40% of Pell Grant–eligible students actually make it to the finish line and 
graduate,” points out Kate Hoffman, Earn to Learn’s Executive Director. “And with today’s cost of 
attendance, the probability is very high that they’re taking on debt in the process.” Earn to Learn aims 
to change this situation with an innovative approach that involves annual family deposits of $500 to 
support college tuition, books, fees, and other approved educational related expenses, which is then 
matched 8:1—giving students an investor stake in their success. 

“We empower them with financial literacy to ensure they can navigate their personal finances and 
improve their economic mobility,” says Hoffman. “It’s a groundbreaking approach with remarkable 
results.” To date, Earn to Learn students have saved $3,061,206 and earned $24,489,651 in scholarships.

Pacific Premier Bank provided Earn to Learn with $16,500 in grants to support the organization’s 
efforts to reduce student loan debt and expand its workforce development efforts in Arizona and 
Nevada. Its programs focus on eliminating student debt and creating opportunities for business 
mentoring, internships, and permanent placement upon graduation. Pacific Premier was the first to 
support the organization’s expansion into Nevada.

14      PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT

LOMA LINDA UNIVERSITY CHILDREN’S HOSPITAL FOUNDATION

“ It’s a gift to us to be able to provide this excellent care 
to these children.”

—Dr. Alexandra Clark, Division Chief for General Pediatrics (LLUCH)

Providing critical medical care where and when it’s needed. 

Loma Linda University Children’s Hospital Foundation (LLUCH) identified a critical need for pediatric 
healthcare services in California’s Coachella Valley—especially for lower income families who were 
unable to travel to other cities. 

With its awareness of community needs, Pacific Premier Bank provided a two-year, $40,000 
commitment to LLUCH from 2017–2018 to support the development of a new outpatient pediatric 
pavilion in the city of Indio, California, an area in desperate need of affordable and accessible 
pediatric health services. 

The pediatric population in Coachella Valley in 2017 was 128,577 children. This population is 
projected to grow significantly in the next 10 years, and yet there is currently only one doctor for every 
9,000 residents in that region. In 2019, Pacific Premier provided an additional $10,000 to support 
the Indio Clinic with the purchase of a critical diagnostic tool (Chemistry 8 testing machine) that 
eliminates the need to send a child to the lab to wait for results. 

“It’s a gift for us to be able to provide this excellent care to these children,” says Dr. Alexandra Clark, 
Division Chief for General Pediatrics at LLUCH. “And that gift is only possible through partners like 
Pacific Premier.” 

PACIFIC PREMIER BANCORP      |     2019 ANNUAL REPORT      15

PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT      15

PEOPLES’ SELF-HELP HOUSING

“We build to the highest environmental standards.”

 —Gillian Cole-Andrews, Director of Communications and Resource Development (PSHH)

Building housing that’s affordable—and green. 

Peoples’ Self-Help Housing (PSHH) is the largest nonprofit housing developer on California’s Central Coast. 
It builds affordable homes with site-based services that offer opportunities to change lives and strengthen 
communities. It serves low income working families, seniors, and other special needs groups.

“Many of our residents have come from previously very fragile situations,” says Gillian Cole-Andrews, PSHH’s 
Director of Communications and Resource Development. “Some have been living in their cars and others have 
been living on the streets. What we want to do is provide a really positive and supportive experience.”

PSHH provides a lot more than basic housing. “We build to the highest environmental standards,” says 
Cole-Andrews. “That includes solar power.” PSHH has partnered with organizations, such as GRID, to 
equip their communities with solar panels. This improves energy efficiency, provides clean, sustainable 
energy, and reduces a community’s carbon footprint. “The savings from lower energy costs get passed 
on to our residents as cheaper utility bills,” notes Cole-Andrews.

In 2019, Pacific Premier Bank provided $35,000 in grants to support PSHH’s affordable-housing clean 
energy projects and financial literacy programs. 

16      PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT

A NEW WAY OF LIFE

“ Knowledge is the key to stability.”

—Susan Burton, Founder and President (ANWOL)

Providing opportunities to women with histories of incarceration. 

“Incarceration doesn’t solve any problems,” says Susan Burton, Founder and President of A New 
Way of Life (ANWOL) Reentry Project. “It only succeeds in creating new ones.” 

The Los Angeles–based ANWOL promotes healing, good health and well-being, power, and 
opportunity for formerly incarcerated people. The organization offers housing, case management, 
pro bono legal services, advocacy, and leadership development for women rebuilding their lives 
after prison. 

In 2019, Pacific Premier Bank awarded a $25,000 grant to ANWOL to support its programs related 
to job training, career coaching, personal mentoring, and affordable housing. Pacific Premier has 
also led financial literacy classes for residents to teach them how to save and understand their 
finances, with the goal of eliminating poverty. 

“Knowledge is the key to stability,” Burton says.

PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT      17

KOREATOWN YOUTH AND COMMUNITY CENTER

“ KYCC’s participation in the VITA 
program offered by the IRS is 
one of its biggest contributions 
to its community.” 

—Rick Kim, Director of Community Economic Development (KYCC)

Using tax refunds to help eliminate poverty.  

KYCC (Koreatown Youth and Community Center) was 
established in 1975 to support a growing population of 
at-risk youth in Los Angeles. Today, KYCC is the leading 
multiservice organization in Koreatown, supporting children 
and their families in the areas of education, health, 
housing, and finances. 

While KYCC offers many programs and services, its 
participation in the Volunteer Income Tax Assistance 
(VITA) program offered by the IRS is one of its biggest 
contributions. VITA offers free tax preparation for lower 
income individuals and families, ensuring that taxpayers 
receive every credit they are entitled to—including the 
Earned Income Tax Credit (EITC). “The earned income tax 
credit refunds received by lower income families provide 
meaningful income,” says Rick Kim, KYCC’s Director of 
Community Economic Development. The refunds translated 
to over $16 million to families in 2019 in an effort to 
eliminate poverty.

In 2019, Pacific Premier Bank provided $15,000 to KYCC, 
including support for VITA and other programs. Since 2017, 
Pacific Premier has provided $75,000 in funding for VITA 
programs across Southern Arizona, Orange and Santa 
Barbara Counties in California, and Nevada.

18      PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT

“ We’re here to help prospective homebuyers by providing resources, 
excellent counsel, and teaching them to be the best they can be.” 

—Dawn Lee, Executive Director and Chief Executive Officer (NHSIE)

Giving people the tools to become homeowners.  

Homeownership is becoming increasingly elusive for lower income and minority families in the communities served by 
Neighborhood Housing Services of the Inland Empire (NHSIE): Riverside, San Bernardino, and San Diego counties. This region 
is characterized by high poverty rates with a cost of living 20% higher than the national average.  

NHSIE has made it a mission to address these needs. “We’re creating homeownership opportunities, bridging the housing 
affordability gap and building sustainable communities one person, one home, and one neighborhood at a time,” says Dawn 
Lee, NHSIE’s Executive Director and Chief Executive Officer. 

“First-time homebuyers are often challenged when trying to navigate the complex process,” says Lee. “So, we’re here to help by 
linking them to affordable mortgage products and providing excellent counsel so that they are empowered to be their own best 
advocate during the purchase and financially stable homeowners for years to come thereafter.”

Since 2017, Pacific Premier Bank has provided $40,000 in grants to NHSIE that respond to critical affordable housing needs by 
increasing access to homeownership and wealth-building opportunities to help eliminate poverty for lower income, minority, and 
other underserved populations.“ The Bank’s focus is on helping ensure access to safe and affordable housing,” says Lee. “And that’s 
exactly what they’re doing.”

“ A grant from Pacific Premier Bank supports services to address the 
rapidly rising need for housing assistance in our county.” 

—Kim Hash, Director of Development & Communications (Share Vancouver)

Housing support for the chronically homeless.

Share’s ASPIRE (Achieving Self-sufficiency Personal Improvement and Resource Education) program is a coordinated system 
for providing case management, housing, and connections to supportive services for homeless families and individuals in Clark 
County, Washington. 

“The ASPIRE program also offers transitional and permanent affordable housing support for chronically homeless and highly 
vulnerable populations,” says Kim Hash, Share Vancouver’s Director of Development & Communications. “A donation from 
Pacific Premier Bank supports services to address the rapidly rising need for housing assistance in our county,” says Hash, 
adding that Pacific Premier has committed $7,500 in both 2018 and 2019 for a total donation of $15,000.

“We look forward to having Pacific Premier Bank as our partner in addressing homelessness, hunger, and helping to eliminate 
poverty,” she adds.

“We provide a total nutritional and educational package.”

—Erik Talkin, CEO (Foodbank of Santa Barbara County)

Eliminating hunger in Santa Barbara County, CA.

Foodbank of Santa Barbara County’s mission is to end hunger and transform the health of Santa Barbara County through good nutrition. 

Santa Barbara County has the highest rate of child poverty in California, and California has the highest rate in the nation.         
One in four residents of Santa Barbara County need some type of assistance securing food, with 60% of households reporting 
they must choose between paying for medical care or food.

“We provide a total nutritional and educational package for the people we serve—and support in the event of disasters,” says 
Erik Talkin, Foodbank of Santa Barbara County’s CEO. “The 2017 Thomas Fire is what brought the Foodbank and Pacific Premier 
Bank together in the first place. That December, we received $15,000 from the Bank. The organization has worked with us ever 
since, most recently providing $5,000 in support of our Empty Bowls events.”

The Foodbank’s disaster response efforts ensure that food and water are always available at no cost to anyone in need in Santa 
Barbara County.

PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT      19

H I G H - I M PA C T   L O A N S

High-impact loans help 
communities grow.   

At Pacific Premier Bank, we define a high-impact loan as one that 
fosters access to capital for underserved communities, specifically 
in the areas of job creation and retention, education and workforce 
development, and affordable housing. These types of loans channel 
capital into underserved neighborhoods and businesses with a goal of 
promoting economic growth and prosperity. High-impact loans are also 
very responsive to specific needs within a certain community. Here are 
two recent examples:

20      PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT

The Arc of Riverside County—Riverside, CA    

This nonprofit organization’s mission is to secure, 
for all individuals with intellectual and development 
disabilities (I/DD), the opportunity to choose 
and realize their goals through job training, job 
placement assistance, social skills workshops, 
community awareness programs, and medical 
services. Pacific Premier Bank provided three loans 
to The Arc of Riverside totaling $2,475,000 for the 
purposes of short-term working capital, purchase of 
an office building, and to pay off debt. 

These loans are helping the organization further 
its mission of creating and preserving jobs for 
individuals within the I/DD population, a community 
that is typically underserved, overlooked, and 
devalued by society. “These are among the many 
reasons we take pride in providing much-needed 
services for these individuals within the six facilities 
we operate across Riverside County,” says Erin 
Stream, The Arc of Riverside’s Executive Director.

Community HousingWorks—San Diego, CA   

“We believe opportunity begins with a stable 
home,” says Sue Reynolds, President and CEO 
of Community HousingWorks (CHW). “We offer 
stability by developing life-changing affordable 
apartment communities with resident-centered 
services to empower working families, seniors, and 
people with disabilities to forge stronger futures.” 
The organization owns over 3,600 apartments in 42 
communities statewide, serving more than 9,000 
working families, children, and seniors.  

Pacific Premier provided a $2,000,000 revolving line 
of credit to assist with predevelopment capital and 
acquisition equity for new housing and real estate 
development projects for lower income residents. 

PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT      21

S P O R T S   &   C O M M U N I T Y   S P O N S O R S H I P S

We’re not just a bank.  
We’re part of the community.   

Sports are an integral and important part of local and regional communities, and we partner 
with several teams in the NFL, NHL, NCAA, and MiLB leagues. We find that working with these 
organizations provides us with business and community service opportunities across the regions 
we serve—from partnering with a sports team to putting on a community event to meeting a 
team’s business needs with banking products and services that support their organizations. 

Official Business Bank of 
the Honda Center, Anaheim 
Ducks, and The Rinks

Official Business Bank of 
the Los Angeles Chargers

Official Sponsor of 
Cal Poly Athletics

Official Bank of AngelCon

Official Bank of the 
Inland Empire 66ers

Saluting Military Members and Veterans at Anaheim Ducks 
Home Games   

The Anaheim Ducks honor military members and veterans during their 
home games. The “Salute to Those Who Serve” presented by Pacific 
Premier Bank pays homage to all military servicemen and women in 
attendance. A recent event included a special tribute to 96-year-old Staff 
Sergeant Mario Lobue, who served in the US Army during World War II.

22      PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT

Pacific Premier Bank Teams Up With the Chargers to Promote 
Financial Fitness  

In partnership with the Boys and Girls Clubs of Metro Los Angeles, 
Pacific Premier Bank and the Los Angeles Chargers hosted a four-week 
financial literacy training camp for local youth to teach them how to 
manage money wisely.

LA Chargers Business Alliance Highlights Women in Leadership   

Presented by Pacific Premier Bank, the Chargers Business Alliance 
connects LA Chargers corporate partners, suite holders, club seat 
members, and local business leaders with each other at themed 
networking events throughout the year. The goal: make connections to 
create meaningful introductions, dialogue, and relationships that will 
have a positive effect on the greater community.

Supporting Innovation and Entrepreneurship at Cal Poly 

The Cal Poly Center for Innovation and Entrepreneurship (CIE) 
Small Business Development Center (SBDC) in San Luis 
Obispo, promotes the development of technology-focused 
ventures by providing high-quality business assistance to 
start-ups and established companies. In 2018, the Central 
California Angel Conference was launched to teach potential 
investors how to invest in start-ups through an event-driven 
competition that ends with a live investment of up to $200,000. 
At Pacific Premier, we’re proud to support this event as the 
presenting sponsor with an annual $15,000 donation. We also 
support the Cal Poly CIE Angel Investor Conference (AngelCon).

PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT      23

B U S I N E S S   S O L U T I O N S

Product and service 
solutions for businesses.    

Pacific Premier Bank offers a broad range of deposit, loan, and treasury 
management product and service solutions designed around the unique needs 
of small, middle-market, and corporate businesses across the Western US. 

Commercial Banking Services

As a business grows, so does the need for a responsive banking partner that focuses on creative solutions to meet the unique 
needs of each industry and helps uncover new opportunities. Whether our clients are seeking to improve their working 
capital, manage cash flow, reduce risk, purchase equipment, or simply need options for refinancing existing debt, we take a 
consultative approach to providing solutions to meet their short- and long-term goals. We assist clients with everything from 
complex commercial real estate loan facilities to helping reduce fraud exposure. 

Small Business Services    

Small businesses come in all shapes and sizes, from retailers to hotels to convenience stores and more. Using a relationship-
focused service model, Pacific Premier takes the time to get to know each client, their business, and their goals. We work 
closely with business owners and their teams to create custom banking and lending solutions designed to help them grow 
and achieve efficiencies. Many of our business clients have improved their scalability by taking advantage of SBA and USDA 
government-guaranteed lending programs on a national basis, giving entrepreneurs and small business owners access to the 
funds they need.

Specialty Banking Products 

Pacific Premier offers a wide range of specialty banking and lending products for clients with industry-specific needs. We 
have been successfully serving specialized industries through highly experienced bankers, dedicated service teams, and 
innovative technology.

HOA & Property Management. Pacific Premier serves homeowners associations (HOAs) and property management 
company clients nationwide. Our experienced team offers innovative banking solutions to improve efficiencies, reduce 
risk, and scale operations. And our industry-leading data integrations with financial software through our proprietary 
Pacific Premier API BankingSM powered by DataVaultSM helps property management companies streamline processes and 
accelerate account reconciliation.

24      PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT

Franchise Capital. We serve franchisees of America’s top franchised restaurant brands, including: Dunkin’, Domino’s, Carl’s 
Jr., Popeye’s, and more nationwide with products and services designed to help them grow. We offer a wide range of lending 
solutions tailored to franchisees and their specific situations. Franchisees periodically need new equipment or a store remodel, 
and we have the expertise to provide the right loan through our streamlined process and committed Franchise team.

Specialty Deposits Group. Our Specialty Deposits Group services include third-party escrow and trustees of clients’ funds. The 
Bank’s professional expertise in escrow services means it can help clients minimize risk and provide detailed account reporting. 
Pacific Premier’s efficient, streamlined processes allow the Bank to turn around escrow agreements quickly and accurately.

Agribusiness. We meet the needs of every type of agricultural business—from family farms to large enterprises. Because 
every agribusiness client is different, Pacific Premier makes decisions based on local conditions. That means local market 
experience, local decision making and approval, and local underwriting, for everything from farm and land mortgages to 
financing for crops, orchards, vineyards, and wineries. 

Employee Stock Ownership Plans. ESOPs provide opportunities for business owners of privately held companies to structure 
immediate or staged exits over time, realizing tax advantages while participating in the continued success of the business. 
Pacific Premier’s highly experienced ESOP Lending and Deposit Services team helps employee-owned—or soon-to-be-employee-
owned—companies in all areas of their banking.

Technology

Customized Salesforce Platform. To support superior client service, we have made a significant investment in customizing 
the Salesforce technology platform. This specialized customer relationship management (CRM) system integrates every part of 
the Bank that interacts with clients, enabling us to manage and monitor all facets of our relationships. 

Pacific Premier API BankingSM. Our proprietary Pacific Premier API Banking technology safely and securely integrates our 
clients’ financial software with our online banking platform. Real-time integrated data can help optimize cash flow by expediting 
collections and streamlining payables. Our API Banking creates opportunities for greater automation, efficiency, and an improved 
workflow, saving our clients time and money. Pacific Premier is a trusted source, handling millions of dollars of API transactions 
nationwide every day.

PACIFIC PREMIER BANCORP, INC.      |     2019 ANNUAL REPORT      25

B O A R D   O F   D I R E C T O R S   &   E X E C U T I V E   L E A D E R S H I P

Board of Directors

Pacific Premier Bancorp, Inc. and Pacific Premier Bank

CHAIRMAN

Steven R. Gardner
Chairman, President and 
Chief Executive Officer of 
Pacific Premier Bancorp, Inc.

LEAD DIRECTOR

Jeff C. Jones
Senior Partner
Frazer, LLP

John J. Carona, Sr.
Chairman and 
Chief Executive Officer
Associations, Inc.

Ayad A. Fargo
President
Biscomerica Corporation

Joseph L. Garrett
Principal
Garrett, McAuley & Co.

M. Christian Mitchell
Vice Chairman of the Board
Marshall & Stevens, Inc.

Barbara S. Polsky
Partner
Manatt, Phelps & Phillips, LLP

Zareh H. Sarrafian
Chief Executive Officer
Riverside County Regional Medical Center

Jaynie Miller Studenmund
Retired Chief Operating Officer
Overture Services, Inc.

Michael J. Morris
Attorney & Chairman of the Board
Andre, Morris & Buttery

Cora M. Tellez
President and Chief Executive Officer
Sterling Health Services Administration

Executive Leadership

Pacific Premier Bank

Steven R. Gardner
Chairman and 
Chief Executive Officer

Edward Wilcox
President and  
Chief Operating Officer

Ernie Hwang
Senior Executive Vice President, 
Chief Banking Officer

Thomas Galindo
Executive Vice President,  
Regional President

Donn Jakosky
Senior Executive Vice President, 
Chief Credit Officer 

Mark Gouvion
Executive Vice President,  
Head of Retail Banking

Ronald J. Nicolas, Jr.
Senior Executive Vice President, 
Chief Financial Officer

Jamie Robinson
Senior Executive Vice President, 
Head of Commercial Banking

Jim Hackbarth
Executive Vice President,  
Head of Regional Credit 

Michael S. Karr
Senior Executive Vice President, 
Chief Risk Officer

Michael Bridge
Executive Vice President,  
Deputy Chief Credit Officer

Thomas Rice
Senior Executive Vice President, 
Chief Innovation Officer

Kevin Cutter
Executive Vice President,  
Regional President

Derrick Hong
Executive Vice President,  
Chief Audit Executive

Rocky Laverty
Executive Vice President,  
Community Relations Officer

Steve Arnold
Senior Executive Vice President, 
General Counsel & Corporate 
Secretary

Terri Dawson
Senior Executive Vice President, 
Chief Strategic Project Officer

Daniel Denekamp
Executive Vice President,  
President of Association Banking

Peggy Ohlhaver
Executive Vice President,  
Chief Human Resources Officer

Stephen Friedman
Executive Vice President,  
Regional President

Robert Osterbauer
Executive Vice President,  
Regional President

26      PACIFIC PREMIER BANCORP, INC.      |      2019 ANNUAL REPORT

Jocelyn Pastore
Executive Vice President,  
Regional President

G. Scott Peterson
Executive Vice President,  
Head of Regional Credit 

Chris Porcelli
Executive Vice President,  
Head of Credit–Real Estate 
and SBA

Lazaro Torres
Executive Vice President,  
Director of Structured Lending

Michael Vallorosi
Executive Vice President,  
President of Franchise Lending

Brooks Wise
Executive Vice President,  
Regional President

Lori Wright
Executive Vice President,  
Chief Accounting Officer

L O C AT I O N S 

ARIZONA

2575 E. Camelback Road, Suite 100 
Phoenix, AZ 85016

4400 East Broadway, Suite 112 
Tucson, AZ 85711

6400 North Oracle Road 
Tucson, AZ 85704

CALIFORNIA

Orange County
19011 Magnolia Street 
Huntington Beach, CA 92646

17901 Von Karman Avenue, Suite 200 
Irvine, CA 92614

4957 Katella Avenue, Suite B 
Los Alamitos, CA 90720

4667 MacArthur Boulevard, Suite 100 
Newport Beach, CA 92660

1045 West Katella Avenue 
Orange, CA 92867

Los Angeles County
2141 Rosecrans Avenue, Suite 1100 
El Segundo, CA 90245

16861 Ventura Boulevard, Suite 100 
Encino, CA 91436

11661 San Vicente Boulevard 
Los Angeles, CA 90049 

110 South Fairfax Avenue 
Los Angeles, CA 90036

2401 W. Whittier Boulevard, Suite B 
Montebello, CA 90640

790 East Colorado Boulevard, Suite 150 
Pasadena, CA 91101

Riverside County
102 East Sixth Street, Suite 100 
Corona, CA 92879

40723 Murrieta Hot Springs Road 
Murrieta, CA 92562

73-745 El Paseo 
Palm Desert, CA 92260

San Luis Obispo County
1530 East Grand Avenue 
Arroyo Grande, CA 93420

7480 El Camino Real 
Atascadero, CA 93422

2255 Main Street 
Cambria, CA 93428

78000 Fred Waring Drive, Suite 100 
Palm Desert, CA 92211

898 Morro Bay Boulevard 
Morro Bay, CA 93442

901 East Tahquitz Canyon Way 
Palm Springs, CA 92262

3403 Tenth Street, Suite 100 
Riverside, CA 92501

Santa Barbara County
1035 State Street 
Santa Barbara, CA 93101

1825 South Broadway 
Santa Maria, CA 93454

San Bernardino County
201 East State Street 
Redlands, CA 92373

306 West 2nd Street, Suite 100 
San Bernardino, CA 92401

1598 East Highland Avenue 
San Bernardino, CA 92404

San Diego County
781 Garden View Court, Suite 100 
Encinitas, CA 92024

800 West Valley Parkway, Suite 100 
Escondido, CA 92025

875 Prospect Street, Suite 100 
La Jolla, CA 92037

501 West Broadway, Suite 550 
San Diego, CA 92101

325 South Santa Fe Avenue, Suite 101 
Vista, CA 92083

545 12th Street 
Paso Robles, CA 93446

400 South River Road 
Paso Robles, CA 93446

1501 Froom Ranch Way 
San Luis Obispo, CA 93405

1144 Morro Street 
San Luis Obispo, CA 93401

1255 Las Tablas, Suite 101 
Templeton, CA 93465

NEVADA

10777 W. Twain Avenue, Suite 150 
Las Vegas, NV 89135

WASHINGTON

2001 SE Columbia River Drive, Suite 101 
Vancouver, WA 98661

CORPORATE HEADQUARTERS

17901 Von Karman Avenue, Suite 1200
Irvine, CA 92614

CONTACT INFORMATION

Pacific Premier Bancorp, Inc.
17901 Von Karman Avenue, Suite 1200
Irvine, CA 92614 | 888.388.5433
IRinfo@ppbi.com | NASDAQ: PPBI

PACIFIC PREMIER BANCORP, INC.

17901 VON KARMAN AVENUE, SUITE 1200 

IRVINE, CA 92614

888.388.5433 | PPBI.COM