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PageGroup

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FY2012 Annual Report · PageGroup
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2

ANNUAL
RepoRt ANd 
AccoUNts 2012

Part of the

page.com
Michael page International plc

 
 
 
 
contents

1 

4 

6 

12 

13 

14 

16 

24 

25 

25 

25 

26 

27 

27 

28 

28 

29 

30 

34 

46 

54 

HIGHLIGHTS

CHAIRMAN’S STATEMENT

REBRAND

BUSINESS REVIEW

Group strategy

Review of 2012

Regional review of 2012

Financial review of 2012

Balance sheet

Cash flow

68 

69 

70 

71 

AUDITOR’S REPORT

FINANCIAL STATEMENTS

 Consolidated income statement

 Consolidated statement of 

comprehensive income

72 

 Consolidated and parent company 

balance sheets

74 

 Consolidated statement of changes  

in equity

75 

 Statement of changes in equity –  

Net cash and group borrowing facilities

parent company

Key Performance Indicators (KPIs)

Going concern

Foreign exchange

Treasury management and currency risk

76 

77 

113 

114 

Cash flow statements

Notes to the financial statements

FIVE YEAR SUMMARY

 SHAREHOLDER INFORMATION  

Principal risks and uncertainties

AND ADVISERS

Summary and current trading

115  ARTICLES OF ASSOCIATION

BOARD OF DIRECTORS

DIRECTORS’ REPORT

CORPORATE GOVERNANCE

REMUNERATION REPORT

119  ANNUAL GENERAL MEETING

130 

 CAUTIONARY STATEMENT AND 

STATEMENT OF DIRECTORS’ 

RESPONSIBILITIES

In just thirty-seven years, pageGroup has 
grown to become one of the world’s best-
known and most respected recruitment 
consultancies. today, we are proud to set 
the standard within our profession for 
specialist service, with a personal touch.

2012

2011

2010

2009

989.9

1019.1

832.3

716.7

2012

526.9

2011

553.8

2010

442.2

2009

351.7

Revenue (£m)

gRoss PRofit (£m)

2012

2011

2010

2009

64.8

86.1

72.2

21.1

2012

2011

2010

2009

13.6

18.7

15.1

3.9

PRofit BefoRe tax (£m)*

eaRnings PeR shaRe (P)*

2012

2011

2010

2009

10

10

9

8

2012

2011

2010

2009

5099

5286

4498

3549

DiviDenD PeR shaRe (P)

heaDcount at YeaR enD

*Before exceptional items

highlights

 Group gross profit reduced by 4.9% or -1.5% in 

constant currency

 77% of gross profit generated outside the UK  

vs. 61% five years ago

 58% of gross profit generated from non-Finance  

and Accounting disciplines vs. 46% five years ago

 Gross profit from permanent placements reduced by 

7% or -3% in constant currency

 Gross profit from temporary placements increased  
by 2% or +5% in constant currency

 Strong balance sheet with net cash at 31 December 
2012 of £61.4m

1

   
 
 
 
 
 
ouR gloBal offices

USA
Boston
Chicago
Houston
Iselin
New York
Philadelphia
San Francisco
Stamford

MEXICO
Mexico City

CHILE
Santiago

ARGENTINA
Buenos Aires

2

UNITED KINGDOM
Aberdeen
Birmingham
Brighton
Bristol
Cambridge
Cardiff
Chiswick
Coventry
Edinburgh
Glasgow
Guildford
Kingston
Leeds
Leicester
Liverpool

London
Maidstone
Manchester
Milton Keynes
Newcastle
Nottingham
Oxford
Reading
Sheffield
Slough
Southampton
St Albans
Swindon
Watford
Weybridge

IRELAND
Dublin

BELGIUM
Antwerp
Brussels

FRANCE
Bordeaux
Cergy Pontoise
Lille
Lyon
Marseille
Massy
Monaco
Nantes
Neuilly sur Seine
Noisy Le Grand
Orleans
Paris
Rennes
Rouen
Strasbourg
Toulouse
Versailles

PORTUGAL
Lisbon
Porto

AUSTRIA
Vienna

SPAIN
Barcelona
Bilbao
Madrid
Seville
Valencia

ITALY
Bologna
Milan
Padova
Rome
Turin

CANADA
Montreal
Toronto

COLOMBIA
Bogota

BRAZIL
Alphaville
Barra da Tijuca
Belo Horizonte
Campinas
Curitiba
Porto Alegre
Recife
Rio de Janeiro
São José dos Campos
São Paulo - Central
São Paulo - Vila Olímpia

SWITZERLAND
Basel
Geneva
Lausanne
Zurich

TURKEY
Istanbul

SWEDEN
Gothenburg
Stockholm

RUSSIA
Moscow

MOROCCO
Casablanca

LUXEMBOURG
Luxembourg

THE NETHERLANDS
Amsterdam
Breda
Eindhoven
Rotterdam
Utrecht

GERMANY
Berlin
Dusseldorf
Frankfurt
Hamburg
Munich
Stuttgart
Cologne

POLAND
Warsaw

QATAR
Doha

UAE
Dubai
Abu Dhabi

INDIA
New Delhi
Mumbai

MALAYSIA
Kuala Lumpur

SINGAPORE
Singapore

MICHAEL PAGE AFRICA
Operates out of Paris, France with offices in:
Algiers (Algeria), Cairo (Egypt) and Tunis (Tunisia)

SOUTH AFRICA
Johnannesburg
Cape Town

JAPAN
Tokyo

CHINA & HONG KONG
Beijing
Guangzhou
Hong Kong - Admiralty
Hong Kong - Pacific Place
Kowloon
Pudong
Shanghai
Shenzhen
Suzhou
Taipei

AUSTRALIA
Brisbane
Chatswood
Melbourne
Parramatta
Perth
Sydney
Wheelers Hill

NEW ZEALAND
Auckland

3

chaiRman’s statement

4

Business stRengths

When I became Chairman, I shared with you my assessment 
of the strengths of the business:

•	 A	focused	strategy	of	organic	growth	-	rolling	out	our
  brands into country after country, city after city, discipline
  after discipline
•	 An	expanding	presence	in	the	world’s	growth	markets	
•	 Powerful	brands	recognised	around	the	globe
•	 	One	of	the	strongest	“make	it	happen”	cultures	I	have
  come across in forty years
•	 A	work	hard/play	hard/go	anywhere	management	team;
  and 
•	 A	small	and	effective	Board

Those strengths have been reinforced during 2012. Your 
Board has reviewed and embraced the strategy of worldwide 
organic growth in multiple disciplines and geographies. We 
have continued to open offices in growth markets. We have 
established the PageGroup brand for our corporate activities 
so as not to dilute the power of our three operating brands, 
Michael Page, Page Personnel and Page Executive. We have 
redesigned the executive leadership team to create one global 
company, organisation and culture. In doing so, we have also 
reduced the cost of this team. We have further strengthened 
our Board.

We remain free of the constraints that hold back so many 
businesses in this difficult environment. We still have: no 
debt;	no	unfunded	pension	scheme;	no	acquisition	integration	
issues;	no	layers	of	bureaucracy;	and	no	burdensome
fixed costs.

Performance
There is one constraint we do have. Our industry and our 
company are more exposed to global economic troubles 
than some. 2012 was a difficult year for the macro-
economy in most countries. Despite this, PageGroup 
delivered a creditable performance with gross profit down 
4.9% compared to 2011, a decrease of only 1.5% at 
constant rates of exchange. 

In these tough times the company is looking to get the
maximum effectiveness and efficiency out of its 
investments in operations and infrastructure. Some 
progress has been made on this already. More will follow
in the months to come. Further details of our performance 
and our plans are in the Business Review on page 12.

Dividend
We are committed to increasing the dividend over the 
course of the economic cycle in line with our long-term 
growth rate. That way, we can maintain a sustainable level 
of dividend payment during downturns, as well as during 
more prosperous times. Given our results, we intend to 
maintain our dividend at the same level as 2011, i.e. pay a 
final dividend of 6.75p for the 2012 financial year, bringing 
the full year dividend to 10p (2011: 10p).

The Board
In the last Annual Report I explained that the Board was 
undergoing considerable change.

Andrew Bracey, our new Chief Financial Officer, started in 
April 2012 and has already made valuable contributions. 
In May 2012, following Hubert Reid’s retirement from 
the Board, Ruby McGregor-Smith, our Audit Committee 
Chairman, became our Senior Independent Director.
I mentioned last March that we were looking for another 
non-executive. We are delighted that Simon Boddie has
joined the Board. Following the announcement of our

2012 Preliminary results, in April he will succeed Ruby as 
Chairman of the Audit Committee.

Our Remuneration Committee Chairman, Reg Sindall, 
who had begun making important improvements to our 
compensation system, had, for personal reasons, to leave 
the Board. We were sorry to lose him. However, we are 
very fortunate to have appointed David Lowden to take 
over the Chairmanship of the Committee. The outcome of 
the Remuneration Committee’s work can be seen in the 
Remuneration Report.

Our people navigate the economic ups  
and downs. They make the changes 
happen. We are very grateful to them.

Governance
Two topics have dominated the UK discussion on 
Corporate Governance. Senior executive pay and 
boardroom diversity. On executive director pay, we  
have made five particularly important changes. We have 
capped previously uncapped pay, we have made executive
director incentives both more strategic and longer term,
we have set performance criteria for all incentive payments, 
we have introduced claw-back provisions, and we have 
increased shareholding guidelines. I should emphasise that 
PageGroup will continue to pay the market rate to attract 
and keep executives of the highest calibre and we will 
reward performance for shareholders.

On diversity, the Board had two goals this year. As a global 
group we need extensive international experience and are 
keen to see a higher proportion of women on the Board. Our
three new directors have worked in multiple countries in all
regions of the world. A higher proportion of women on our

board would not only bring different skills and perspectives 
but also support our gender diversity objectives across the 
Group. We continue to look for outstanding individuals who 
can bring such diversity to our Board.

There are three elements of our governance that are 
particularly important. The Board debates and decides on 
strategy, holding the Executive team accountable for its 
execution. We ensure that we have and will have the most 
talented leadership, both within the Executive team and on 
the Board. We always ask, “What is the right thing to do?” 
so that everyone involved with PageGroup can continue to 
be proud of us. My job is to make sure these three things 
happen. Further details of how the company is governed 
and how the Board is run are given elsewhere in this report.

Looking Ahead
Our priorities for 2013 are clear. We will continue to execute 
our organic growth strategy. We will develop our worldwide 
leadership team. We will push for greater returns from our 
investments in support systems and processes. We will 
build on the improvements we have made in designing a 
global company. The Board will concentrate on supporting 
and challenging our management to ensure this happens.
The macro-economy is tough. PageGroup will continue to 
go through considerable change. Our people navigate the 
economic ups and downs. They make the changes happen. 
We are very grateful to them.

Robin Buchanan, Chairman 
March 2013

5

neW BRanD... same stRategY
What the PagegRouP ReBRanD 
means foR ouR investoRs

Our strategy and approach remain unchanged: organic 
growth by region and discipline, a focus on growth
markets, development of internal management expertise 
and a structure that champions our own talent. 

The	PageGroup	rebrand	brings	clarity	to	our	operations;	
it reflects that we are specialists – by job function, sector, 
geography and process. In an increasingly fragmented 
recruitment landscape, this specialist approach combined 
with our established global network gives us a better ability 
to reach more candidates and clients. Our aim is higher 
levels	of	engagement;	to	continue	to	establish	and	build	
professional partnerships for the long-term and to move 
away from transaction-led relationships. The rebrand
also addresses the need to demonstrate a clear brand 
proposition in a marketplace that is growing in complexity. 
People want the reassurance of a business with a strong 
track	record;	PageGroup’s	brands	are	presented	in	a
way that is recognisable and consistent across sectors,
markets, audiences and media channels.

6

ouR BRanD stRuctuRe

Some of our operations

Informatica

Design

PageGroup retains the core brands of Michael Page and Page 
Personnel with no operational change. We have rationalised
our executive search operations by introducing Page Executive.

Our new brand structure consolidates our operations to allow
us to capitalise on the range of opportunities within professional
recruitment that lie outside the remit of the original, core brand. 
Page Personnel and our executive search businesses have
reached a significant size and market reputation so we want to 
reflect their success and potential, alongside our original brand
Michael Page, with a new corporate name that represents our 
core operating companies equally.

ReBRanD:
fRom michael Page
inteRnational to
PagegRouP

To recognise our diversification and 
remit, the corporate group Michael 
Page International became known 
as PageGroup in October 2012.
We updated our corporate identity 
to reflect the strong growth to date, 
and the potential expansion of our 
core operating brands in the future.

Retaining ‘Page’ across all of our 
brands capitalises on our history 
and builds on our success.

New PageGroup website.

7

The executive search business of PageGroup, Page Executive, 
offers a range of search, selection and management solutions 
for organisations to attract and retain their leadership talent. 
The roles we focus on typically sit at the sub-board and board 
levels. Page Executive has a global presence, operating 
across Africa, Asia Pacific, Europe, North and Latin America. 

Our approach
A flexible approach to talent attraction based on client 
requirements. Global reach combined with local expertise. 
Diverse shortlists based on a thorough search of the market.
Results delivered quickly and accurately. These are the
characteristics you can expect when you partner with
Page Executive to identify your business leaders.

How we reach our audience
Page Executive has a developed network of senior contacts 
across our operating territories and markets. This enables 
us to approach and attract the top talent in the market for 
organisations wishing to make a leadership hire. We also
run managed selection campaigns which can include high 
profile or niche advertising. 

Opportunities for growth
Page Executive aims to diversify by market sector and
geography, across our international network.

8

Michael Page is the original PageGroup brand and is established 
as the first business in each new country that we enter.
Michael Page is comprised of 14 disciplines - each providing
a service to a specialist area of the market. Operating at the
qualified professional and management level, Michael Page
recruits on a permanent, temporary, contract and interim basis.
Michael Page operates in 34 countries worldwide, across Africa, 
Asia Pacific, Europe, North and Latin America. 

Our approach
At Michael Page, we focus on developing a thorough
understanding of our clients’ businesses, from technical and 
soft skill requirements to future growth plans. We are then able 
to partner effectively to manage their recruitment requirements 
to support expansion, diversification, or change programmes. 

How we reach our audience
Michael Page specialises in the selection of employees for
employers, utilising a variety of methods to source candidates
– from our industry-leading databases, to social media,
to networking and managed advertising campaigns. 

Opportunities for growth
Michael Page aims to grow by expansion: by establishing 
new specialist disciplines and by increasing our operations 
geographically, and into new market sectors in the regions
in which we currently operate.

9

Page Personnel offers specialist recruitment services to
organisations requiring employees or people looking for jobs at 
the technical and administrative support, professional clerical 
and junior management levels. Page Personnel operates in 21 
countries across Asia Pacific, Europe, North and Latin America. 

Our approach
Employers and candidates in a high activity, high volume market 
require a responsive recruitment partner – a service that Page 
Personnel is proud to provide. Speed and accuracy define our 
proposition; we react quickly to ensure that organisations have 
access to the skills they require. Page Personnel operates in
the permanent, contract and temporary recruitment fields. 

How we reach our audience
Page Personnel supports employers needing to make hiring 
decisions quickly by maintaining and actively growing a pool
of qualified candidates, ready for their next opportunity. 

Opportunites for growth
Page Personnel is one of the fastest growing PageGroup
businesses, diversifying by market and geography across
our international network.

10

11

Business RevieW

12

We believe our review is a balanced and 
comprehensive analysis of the development 
and performance of the company. The business 
review discusses the following areas:

13  Group strategy
14  2012 review
16  2012 regional review
24  2012 financial review
25  Balance sheet
25  Cash flow
25  Net cash and group borrowing facilities
26  Key Performance Indicators (KPIs)
27  Going concern
27  Foreign exchange
28  Treasury management and currency risk
28  Principal risks and uncertainties
29  Summary and current trading

gRouP stRategY

The Group’s strategy is to expand and diversify the business by 
industry sectors, by professional disciplines, by geography and by 
level of focus (Page Personnel, Michael Page or Page Executive), 
with the objective of being the leading specialist recruitment 
consultancy in each of its chosen markets.

As recruitment activity is dependent upon economic cycles, by 
being more diverse, the dependency on individual businesses or 
markets is reduced, making the overall Group more resilient. This 
strategy is pursued entirely through the organic growth of existing 
and new teams, offices, disciplines and countries, with a consistent 
team and meritocratic culture.

Our organic growth is achieved by drawing upon the skills and 
experiences of proven PageGroup management, ensuring we 
have the best and most experienced, home-grown talent in each 
key role. When we invest in a new business, we do so only with 
a long-term objective and in the knowledge that at some point 
there will be periods when economic activity slows. While it is 
difficult to predict accurately when these slowdowns will occur 
and how severe they will be, it has been our practice in the past, 
and remains our intention, to maintain our presence in our chosen 
markets, while keeping close control over our cost base.

Our team-based structure and profit share business model is 
scalable. The small size of our specialist teams also means we 
can increase headcount rapidly to achieve growth. When market 
conditions tighten, these teams then reduce in size, largely through 
natural attrition. Consequently, our cost base reduces  

To increase the diversification
of PageGroup by organically
growing existing and new
teams, offices, disciplines and
countries with a consistent
team and meritocratic culture
and consistent client and
candidate delivery.

countries 

teams 
Disciplines 
  Culture 

teams
Disciplines 
Disciplines  
offices 
countries
teams 
offices 
teams
teams  Disciplines 
countries
countries  Disciplines  teams
teams  Disciplines  offices    teams

taRgeteD sectoRs

executive
seaRch

QualifieD
PRofessional

cleRical
PRofessional

geneRalist
staffing

PageGroup website launched in 2012

13

 
 
in a slowdown. Having invested many years in training and 
developing our highly capable management teams, our 
objective is to ensure we retain this expertise within the 
Group. By following this course of action, we typically gain 
market share during downturns and position our businesses 
for market leading rates of growth when economic 
conditions improve.

Pursuing this approach means that in an economic 
downturn our profitability declines as, in addition to the 
lower productivity levels that come with a slowdown, we 
also carry spare capacity. However, when market conditions 

improve, the Group’s profitability recovers more quickly as 
spare capacity is utilised. Adopting this strategy in times of 
economic slowdown also drives our financing strategy and 
the management of our balance sheet position. In periods 
of economic slowdown, the business has continued to 
produce strong cash flows as working capital requirements 
reduce. However, in uncertain markets, a strong balance 
sheet is essential to support the business through difficult 
periods and, as economic conditions improve, to fund 
increased working capital requirements as the  
business grows.

RevieW of 2012

With challenging economic conditions remaining throughout 
2012, currency exchange rates moving against us and  
tough year-on-year comparators, we believe we have 
performed well. 

As the demand for recruitment services increases, the 
number of positions to be filled rises, candidate shortages 
begin to emerge, the time-to-hire period reduces and there 
is less pressure on pricing. With the increased uncertainty 
and resultant reduction in market confidence, many of these 
factors trended negatively, albeit to differing degrees in our 
geographic regions. This created an environment where 
productivity fell with less gross profit per fee earner. The 
Group’s strategy of organic growth, as well as maintaining 
market presence and a degree of spare capacity, means 
that the Group is operationally geared, which resulted in 
a proportionally greater reduction in operating profit than 
in gross profit. This conversion of gross profit to operating 
profit was also reduced by the amount of investment being 
made to facilitate and maintain growth in our newer markets, 
typically where we see longer term potential.

*Amounts stated in constant rates of exchange

During the course of 2012, we maintained our strategy 
of organic investment in developing and diversifying our 
business. The rollout of disciplines under the Michael Page, 
Page Personnel and Page Executive brands continued  
and we launched new businesses in two new countries  
in Bogota, in Colombia, and in Casablanca, in Morocco. 
 We also opened four new offices in Cape Town, Macaé  
(Rio de Janeiro), Suzhou and Taipei.

Revenue
Reported revenue for the year was 2.9% lower (0.3%* 
higher) at £989.9m (2011: £1,019.1m). As in previous 
economic slowdowns, permanent placement activity is 
impacted more than temporary. The latter being more 
resilient to slowing activity levels. As economic conditions 
and market confidence remained poor throughout 2012, 
this trend was reflected in revenue, with revenue from 
permanent placements in 2012 falling by 6.9% (down 
3.4%*) to £422.0m (2011: £453.1m), representing 42.6% 
(2011: 44.5%) of Group revenue. Revenue from temporary 
placements for the year grew by 0.3% (up 3.3%*) to 
£567.9m (2011: £566.0m).

During the course of 2012, we maintained 
our strategy of organic investment in 
developing and diversifying our business.

Gross profit
Gross profit for the year fell by 4.9% (down 1.5%*) to 
£526.9m (2011: £553.8m). Gross profit increased by 2%* 
year-on-year in the first half, but as market conditions 
deteriorated, the year-on-year growth rate slowed to -5%* 
in the second half.

Group gross margin decreased to 53.2% (2011: 54.3%), 
largely as a result of the shift in the mix of business due 
to the growth in temporary compared to permanent 

14

placements. Gross profit from permanent placements 
fell by 6.6% (down 3.2%*) to £409.7m (2011: £438.4m), 
representing 77.8% (2011: 79.2%) of Group gross profit. 
The gross margin from permanent placements remained 
broadly flat at 97.1% (2011: 96.8%). Gross profit from 
temporary placements increased by 1.6% (up by 5.0%*) 
to £117.2m (2011: £115.4m), representing 22.2% (2011: 
20.8%) of Group gross profit. The gross margin achieved 
on temporary placements was 20.6% (2011: 20.4%) and 
was relatively stable throughout 2012.

Operating profit and conversion rates
As a result of the Group’s organic long-term growth 
strategy, tight control on costs and profit-based bonuses, 
we have a business model that is highly operationally 
geared. The majority of our cost base, around 75%, 
relates to our staff, with the other main components 
being property and information technology costs. With a 
strategy of organic growth, the Group incurs start-up costs 
and operating losses as investments are made to grow 
existing and new businesses, open new offices, start new 
disciplines and launch in new countries. Furthermore, in 
periods when headcount is increasing significantly, it takes 
time to train and develop staff before they become fully 
productive. These characteristics of our growth strategy 
and the levels of investment impact on the conversion 
rates in any one reporting period.

The majority of our permanent placement activity is 
undertaken on a contingent basis, which means on those 
assignments we only generate revenue when a candidate 
is successfully placed in a role. Our short-term visibility on 
these earnings is provided by the number of assignments 
we are working on, the number of candidates we have at 
interview and the stage they are at in the interview process. 
The average time to complete a placement from taking on 
an assignment to successfully placing a candidate tends 
to shorten in a recovery, increasing productivity, and the 

risk of the candidate being rejected or the assignment 
being cancelled decreases, thereby improving our 
earnings visibility. When economic conditions weaken and 
recruitment activity slows, these factors work in reverse 
and result in a rapid shortening of earnings visibility.

As a result of the Group’s organic long-
term growth strategy, tight control on 
costs and profit-based bonuses, we 
have a business model that is highly 
operationally geared.

As a result of the continuing macroeconomic uncertainty 
and the slowing in our growth rates, following selective 
increases in our headcount in the first half, headcount 
reduced by 66 in the third quarter and by 156 in the fourth 
quarter. Our headcount at the end of 2012 was 5,099, 
which is 187 (3.5%) lower than at the end of 2011.

The costs associated with increasing and decreasing the 
headcount capacity in the business are considered to 
be part of normal trading expenses and are therefore not 
separately disclosed.

The Group’s strategy of growing organically using home-
grown talent, maintaining market presence and maintaining 
spare capacity, means that the Group is highly operationally 
geared to an increase in gross profit as economies 
recover, tempered only by the rate of investment for future 
growth. However, when economic conditions weaken and 
recruitment activity slows, these factors work in reverse 
and are compounded by a shortening of earnings visibility. 
This is reflected in the 24.3% decrease in operating profit 
from £86.0m in 2011, to £65.1m before exceptional items in 
2012. Accordingly, the Group’s conversion rate of operating 

profit before exceptional items from gross profit fell to 
12.4% (2011: 15.5%).

Administrative expenses in the year decreased by 1.3% 
to £461.7m (2011: £467.7m), largely as a result of the 
decrease in headcount. Administrative expenses included 
£13.2m of share-based payment charges (2011: £13.0m) 
in respect of the Group’s deferred annual bonus scheme, 
long-term incentive plan and share option schemes.

During the first half of 2012, we restructured the Group’s 
management, which resulted in the removal of the 
Continental Europe and Americas regional management 
team, including one Executive Director. Severance 
packages for this team, (employed by the Group for many 
years and largely based in France, with accompanying 
high employment protection and social charges), totalled 
£7.8m, within which were £1.5m of accelerated share 
plan related charges. These have been presented as an 
exceptional charge in the income statement. The payback 
period for this investment is around two years.

The majority of our cost base,  
around 75%, relates to our staff,  
with the other main components 
being property and information 
technology costs.

15

2012 Regional RevieW
Continental Europe, Middle East & Africa (EMEA)

16

In EMEA, the Group’s largest region, contributing 41% of Group 
gross profit for the year (2011: 43%), revenue fell by 4.3% 
(increased by 2.2%*) to £403.2m (2011: £421.2m) and gross 
profit fell by 8.8% (fell by 2.8%*) to £218.4m (2011: £239.6m). 
Market conditions in Continental Europe worsened during 
the year, with the economic uncertainty impacting market 
confidence. The weakening of the Euro relative to Sterling also 
impacted the results, with year-on-year reported growth rates 
some 5% lower than in constant currency. 

Generally in Europe the employer has less flexibility with 
permanent staff than in most other regions. With challenging 
market conditions, Europe as a whole has been impacted more 
severely, as clients are even more reluctant to hire permanent 
staff if there is an alternative viable temporary or contractor 
option. In France and Germany, gross profit was down as a 
result of the greater part of the business being permanent 
recruitment. However, our temporary businesses have grown.

Elsewhere, our larger businesses such as Spain, Italy, 
Switzerland and Holland were similarly affected. The newer 
investments such as Africa, Austria, Luxembourg, Qatar, Russia, 
Turkey and the UAE all performed well. In most of the European 
countries in which we operate, we are the market leader 
and by continuing to manage our cost base with gross profit 
performance, we remain profitable in all major countries. 

Headcount in the region was 2,210 at the start of the year 
and decreased by 7.7% to 2,040 by the end of December, 
reflecting the difficult market conditions. With the lower level of 
gross profit, the region recorded a fall in operating profit before 
exceptional items to £22.1m (2011: £31.7m), a conversion rate 
of 10.1% (2011: 13.2%).

During the year, we launched a new business in Casablanca, 
Morocco, and opened a new office in Cape Town,  
South Africa.

gRoss PRofit (£m) & heaDcount

gRoss PRofit 
Ratio
Permanent

£218m

Gross profit

Gross Profit

Headcount

2012

2011

51.5

49.0

57.6

60.3

61.0

58.3

64.1

56.2

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

highlights

     Profitable in all major countries.

   Newer businesses such as  
Africa, Middle East, Austria, 
Luxembourg, Russia and 
Turkey all performed well.

   Opened new offices in 

Casablanca and Cape Town.

2040

2107

2185

2193

2210

2190

2126

1982

75%

25%

Temporary

gRoss PRofit BY DisciPline

Legal, Technology,  
HR,  Secretarial & 
Healthcare

21%

Engineering,
Property &
 Construction,
Procurement 
& Supply Chain

22%

17%

Marketing,
Sales & Retail

40%

Finance
& Accounting

Operating profit*

Gross profit of PageGroup

£22m
41%
2040
14
78

Headcount (-8%)

Disciplines

Offices

*Before exceptional items

17

The UK contributed 23% of Group gross profit in 2012 (2011: 
24%). Revenue fell by 8.9% to £295.9m (2011: £324.9m) and 
gross profit fell by 6.6% to £121.4m (2011: £130.0m). The 
gross margin in the UK remained broadly flat at 41%, with both 
the mix of permanent and temporary gross profit and their 
respective gross profit margins remaining largely the same  
as in 2011.

Market conditions remained difficult but stable throughout 
2012, with clients and candidates remaining cautious. Our 
UK business is well-diversified in terms of geography and 
disciplines, as well as the mix of permanent and temporary 
revenues and is substantially less dependent on Financial 
Services than in the past (now only 4% of UK gross profit).  
Our strongest performances in the UK came from more 
technical disciplines such as procurement, supply chain, 
logistics, property and construction, technology, digital  
and energy. These have helped to offset the more  
established disciplines.

UK headcount was 1,292 at the start of the year and decreased 
to 1,237 by the end of December, a reduction of 4.3%.  
The headcount trend followed the performance of the business, 
falling throughout the year, with the exception of the third 
quarter when we hired a small number of graduates continuing 
our investment in training and exporting talent. In a difficult 
economic environment, operating profit before exceptional 
items for the full year was 13.9% lower at £15.8m (2011: 
£18.3m), representing a conversion rate of 13.0%  
(2011: 14.1%).

2012 Regional RevieW
United Kingdom

18

gRoss PRofit (£m) & heaDcount

gRoss PRofit 
Ratio
Permanent

£121m

Gross profit

Gross Profit

Headcount

2012

2011

30.2

29.5

31.1

30.6

30.9

33.1

34.3

31.7

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

highlights

     Market conditions tough 

but stable.

   UK remains diversified in 

geography, disciplines and 
permanent/temporary  
revenue mix.

   Technical disciplines such as 
procurement, supply chain 
and logistics performed well.

1237

1265

1243

1259

1292

1414

1343

1358

70%

30%

Temporary

gRoss PRofit BY DisciPline

Legal, Technology,  
HR,  Secretarial & 
Healthcare

17%

Engineering,
Property &
 Construction,
Procurement 
& Supply Chain

17%

22%

Marketing,
Sales & Retail

44%

Finance
& Accounting

Operating profit*

Gross profit of PageGroup

£16m
23%
1237
12
32

Headcount (-4%)

Disciplines

Offices

*Before exceptional items

19

The Asia Pacific region contributed 22% of Group gross profit in 
2012 (2011: 19%). Revenue increased by 15.7% (increased  
by 14.6%*) at £192.2m (2011: £166.1m) and gross profit 
increased by 11.1% (increased by 9.8%*) at £114.9m (2011: 
£103.4m), with all countries in the region showing growth. 
Operating profit increased to £29.0m (2011: £26.2m), 
representing a conversion rate of 25.2% (2011: 25.3%), flat on 
2011 as a result of headcount growth in the first half and new 
business investment in the region, including two new offices.

Headcount across the Asia Pacific region increased from 971 at 
the start of the year, to 1,036 at the end of the year, an increase 
of 7%, reflecting both increased activity levels and our intention 
to continue building a substantial business in Asia over the 
medium to long-term.

In Australia and New Zealand, gross profit grew 3%*, notably 
due to growth in Western Australia, driven by the mining and 
commodities sector. However, these sectors experienced 
a slowing in the second half of 2012. In Asia, gross profit 
grew 17%*. Our businesses across Japan and Greater China 
remained resilient and we opened new offices in Taipei and 
Suzhou. Our newest businesses in Malaysia and India both 
finished 2012 with strong performances.

2012 Regional RevieW
Asia Pacific

20

gRoss PRofit (£m) & heaDcount

gRoss PRofit 
Ratio
Permanent

£115m

Gross profit

Gross Profit

Headcount

2012

2011

27.8

30.2

30.6

26.3

25.6

29.2

27.2

21.4

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

highlights

     Asia +17% gross profit growth 

in constant currency.

 Australia and New Zealand 
+3% gross profit growth in 
constant currency.

   New offices opened in Taipei 

and Suzhou.

   Strong performances from our 
newest businesses Malaysia 
and India.

1036

1054

1050

1007

971

956

874

789

85%

15%

Temporary

gRoss PRofit BY DisciPline

Legal, Technology,  
HR,  Secretarial & 
Healthcare

22%

Engineering,
Property &
 Construction,
Procurement 
& Supply Chain

17%

19%

Marketing,
Sales & Retail

Finance
& Accounting

42%

Operating profit

Gross profit of PageGroup

£29m
22%
1036
13
24

Headcount (+7%)

Disciplines

Offices

21

 
2012 Regional RevieW
The Americas

22

The Americas region contributed 14% of Group gross profit 
in 2012 (2011: 14%). Revenue for the region fell by 7.8% (fell 
by 1.3%*) to £98.6m (2011: £106.9m) and gross profit fell by 
10.7% (down 3.7%*) to £72.2m (2011: £80.9m). With falls in 
revenue and gross profit, the region produced an operating 
loss of £1.7m (2011: profit £9.9m). This was in part due to 
management changes in North America and it represented 
a conversion rate of -2.3% (2011: 12.2%). Headcount in the 
region decreased by 3.3% from 813 to 786 at the end of 
the year, with limited increases in the first quarter offset by 
reductions during the latter part of the year.

Approximately two-thirds of the Americas region is in Latin 
America, of which our largest business is in Brazil, our fourth 
largest country in gross profit terms. Brazil’s economy slowed 
towards the end of 2011 and through the first half of 2012. This 
quickly impacted hiring decisions and therefore our business. 
With 15 offices, in what is an underdeveloped recruitment 
market, as hiring volumes shrink a proportion of recruitment is 
brought back in house. However, we have a strong and well-
established Brazilian management team and we continue to 
invest to ensure we are able to capitalise on our market-leading 
position when economic conditions improve.

Elsewhere in Latin America our businesses performed well. 
Chile and Mexico delivered record performances in 2012 and 
our new office in Bogota, Colombia, had a strong start. We also 
opened an additional office in Macaé, Rio de Janeiro, to invest 
further in our growing global Oil and Gas business.

In North America, we were impacted by the difficulties in the 
financial services sector and year-on-year gross profit was 
down by 3% in constant currency in the first half. We have 
strengthened significantly the management team in the region 
and the early signs of these changes are promising.

gRoss PRofit (£m) & heaDcount

gRoss PRofit 
Ratio
Permanent

£72m

Gross profit

Gross Profit

Headcount

2012

2011

17.0

17.8

18.7

18.7

18.6

22.0

22.3

18.0

Q4

Q3

Q2

Q1

Q4

Q3

Q2

Q1

highlights

     Clear market leader in Latin 
America with 5 countries, 
20 offices and 538 headcount.

   Continuing to invest in 
platform for future growth.

   Launched in Bogota, Colombia  
and opened new office in 
Macaé, Rio de Janeiro.

786

829

843

850

813

790

778

723

89%

11%

Temporary

gRoss PRofit BY DisciPline

Legal, Technology,  
HR,  Secretarial & 
Healthcare

19%

Engineering,
Property &
 Construction,
Procurement 
& Supply Chain

20%

16%

Marketing,
Sales & Retail

45%

Finance
& Accounting

Gross profit of PageGroup

Operating loss

£2m
14%
786
30

Headcount (-3%)

Offices

13

Disciplines

23

Discipline development
Our strategy of diversifying the Group by professional 
disciplines has continued with the investment in the roll-out 
of existing and new disciplines throughout our country and 
office network. Structurally, the Group is now more broadly 
diversified, having a wider range of disciplines. 

Placements of candidates in Engineering, Property & 
Construction and Procurement & Supply Chain roles  
accounted for around 20% of Group gross profit. 
Revenue from these disciplines increased by 8.0% 
(12.2%*) to £177.9m (2011: £164.7m) and gross profit 
increased by 1.5% (5.9%*) to £102.8m (2011: £101.3m).

Over the last 25 years there has been a consistent strategy 
of diversifying PageGroup, so it is less dependent on any 
one profession or industry. The heritage of the business 
is in placing candidates in Finance and Accounting roles, 
the large majority of which are professionally qualified 
accountants into industry and commerce. It is also the 
discipline where the PageGroup brands are strongest and 
therefore tends to be the discipline we start with when 
we enter a new geographic market, following which we 
roll out other disciplines. While Finance and Accounting 
remains our largest area of business, it now represents 
approximately 42% of the Group’s 2012 gross profit. 
Revenue from Finance and Accounting placements fell 
by 10.7% (fell by 7.8%*) to £465.4m (2011: £521.4m) 
and gross profit fell by 11.1% (fell by 8.1%*) to £220.6m 
(2011: £248.0m).

Placements of candidates in 
Engineering, Property & Construction 
and Procurement & Supply Chain 
roles accounted for around 20% of 
Group gross profit.

24

Legal, Technology, Human Resources, Secretarial and 
Other disciplines generated around 20% of Group gross 
profit. Revenue from these disciplines increased by 7.2% 
(10.5%*) to £220.0m (2011: £205.2m) and gross profit 
increased by 0.8% (4.4%*) to £106.4m (2011: £105.6m).
Placements of Marketing, Sales and Retail professionals 
generated around 18% of Group gross profit. Revenue 
from these disciplines fell by 1.0% (increased by 1.9%*) 
to £126.6m (2011: £127.9m) and gross profit fell by 1.8% 
(increased by 1.3%*) to £97.1m (2011: £98.9m).

financial RevieW of 2012

2012 Exceptional items 
The Group has taken a restructuring cost in the first half 
of 2012 of £7.8m, relating to changes in management 
structure where an entire layer of management was 
removed. These costs represent direct expenditure 
incurred as a result of the restructuring and are not 
associated with the ongoing costs of the Group.

Intangible assets
We expect to commence operating our new software in 
2013, which will generate operational efficiencies, and 
therefore savings, as it is rolled-out across the business. 
We intend to begin the amortisation of this intangible asset 
in 2013. It is our current intention to amortise the software 
and associated development costs over 5 years or their 
useful life, whichever is the shorter. 

Taxation
Tax on profit was £20.8m (2011: £29.3m). This represented 
an effective tax rate of 36.5% (2011: 34.0%). The rate is 
higher than the effective UK Corporation Tax rate for the 
year of 24.5% due to disallowable items of expenditure 
and profits being generated in countries where corporation 
tax rates are higher than in the UK. The effective tax rate 
is higher than in 2011 due to the increased relative sizes of 
both the French Professional tax and non-deductible share 
option charges to the underlying profits. Excluding these 
two items, the overall tax charge would have been £16.1m, 
or 28.3%.

The Group has taken a restructuring cost 
in the first half of 2012, relating to changes 
in management structure where an entire 
layer of management was removed.

Share repurchases and share options
During the year, the Group’s employee benefit trust 
purchased 5.0m shares for £18.0m at an average price of 
£3.57 to satisfy employee share plan awards. No shares 
were repurchased and cancelled during the year. 
At the beginning of 2012, the Group had 22.9m share 
options outstanding, of which 1.3m had vested, but had 
not been exercised. In March 2012, 5.0m share options 
were granted under the Group’s Share Option Scheme. 
During the course of the year, options were exercised over 
3.6m shares, generating £7.8m in cash and 1.5m share 
options lapsed. At the end of 2012, 22.8m share options 
remained outstanding, of which 3.5m had vested, but had 
not been exercised.  

Earnings per share and dividends
In 2012, basic earnings per share before exceptional 
items was 13.6p (down 27.3%) (2011: 18.7p) and diluted 

earnings per share before exceptional items was 13.5p 
(2011: 18.2p). After exceptional items, basic earnings per 
share was 11.9p (2011: 18.7p) and diluted earnings per 
share was 11.7p (2011: 18.2p). The weighted average 
number of shares for the year was 305.3m (2011: 304.5m).

the development and maintenance of our IT systems. 
Capital expenditure, net of disposal proceeds, decreased 
to £16.5m (2011: £29.4m), reflecting the reduction in 
headcount and a lower level of capital expenditure in the 
development of our new IT systems.

In line with the Group’s strategy for returns to shareholders, 
the dividend is being maintained at a level that the Board 
believes is sustainable. A final dividend of 6.75p, (2011: 
6.75p) per ordinary share is proposed, which, together with 
the interim dividend of 3.25p (2011: 3.25p) per ordinary 
share, holds the total dividend for the year at 10.0p per 
ordinary share (2011: 10.0p). The proposed final dividend, 
which amounts to £20.5m, will be paid on 21 June 2013 to 
those shareholders on the register as at 24 May 2013.

The most significant item in the Group balance sheet is 
trade receivables of £141.7m at 31 December 2012 (2011: 
£157.0m). The decrease in trade receivables reflects both 
the decreased activity and a decrease in debtor days 
to 47 (2011: 50 days). The movement in debtor days is 
due largely to the increased proportion of revenue being 
derived from temporary placements where our debtor days 
are lower than from permanent placements.

In June 2012, the Group extended its £50m three-year 
multi-currency committed revolving credit facility with 
Deutsche Bank for a further three months to facilitate a 
smooth transition of funding arrangements. In July 2012, 
it was replaced by a £50m three-year Invoice Financing 
arrangement with HSBC Bank. This arrangement 
provides a term drawdown borrowing facility in Sterling, 
with availability directly linked to UK trade receivables. 
The arrangement is subject to conventional banking 
covenants. In November 2012, the Group also put in 
place a £10m committed overdraft facility with Deutsche 
Bank to facilitate smooth operation of its European cash 
management structure.

Our capital expenditure is driven primarily 
by two main factors, being headcount, 
in terms of expenditure on office 
accommodation and infrastructure, as well 
as the development and maintenance of
our IT systems.

Balance sheet

The Group had net assets of £181.4m at 31 December 
2012 (2011: £180.6m). The increase in net assets 
comprises profit after tax for the year of £36.2m, credits 
relating to share schemes of £10.5m, cash received from 
the exercise of share options of £7.8m, offset by adverse 
currency movements of £5.2m, share repurchases by the 
employee benefit trust of £18.0m and dividends paid of 
£30.6m. Our capital expenditure is driven primarily by two 
main factors, being headcount, in terms of expenditure 
on office accommodation and infrastructure, as well as 

cash floW

The Group started the year with net cash of £58.2m. 
In 2012, we generated £62.3m from operations, after a 
decrease in working capital of £2.4m (2011: increase of 
£7.1m), reflecting decreased activity. Tax paid was £24.4m 
and net capital expenditure was £16.5m (2011: £29.3m), 
with net interest paid of £0.3m. During the year, £18.0m 
was spent on the repurchase of shares into the employee 
benefit trust to satisfy future share plan awards, £7.8m was 
received from the exercise of share options and dividends 
of £30.6m were paid. The Group had net cash of £61.4m at 
31 December 2012.

net cash anD gRouP
BoRRoWing facilities

At 31 December 2012, the Group had net cash of £61.4m 
(2011: £58.2m). The net cash position comprised gross 
cash deposits of £70.8m with 18 separate banks.

25

KeY PeRfoRmance
inDicatoRs (“KPis”)

KPI

2012

2011

Definition, method of calculation and analysis

Financial and non-financial key performance indicators 
(KPIs) used by the Board to monitor progress are listed in 
the table right.

Gross margin

53.2% 54.3%

Conversion 
before
exceptional 
items

12.4% 15.5%

Productivity 
(gross profit
per fee earner) 

£140.4k

£149.5k

Gross profit as a percentage of revenue. Gross margin has decreased slightly, 
due largely as a result of the mix of permanent and temporary placements. 
In tougher trading conditions, there tends to be a swing to lower margin 
temporary placements. Source: Consolidated income statement in the 
financial statements

Operating profit as a percentage of gross profit showing the Group’s 
effectiveness at controlling the costs and expenses associated with its normal 
business operations and the level of investment for future growth. Conversion 
has declined compared to last year, reflecting the impact of the economic 
uncertainty on demand for the Group’s services, lower productivity and the 
investment in maintaining market presence and carrying spare capacity. 
Source: Consolidated income statement in the financial statements.

Represents productivity of fee earners and is calculated by dividing the gross 
profit for the year by the average number of fee earners and directors. The 
higher the number, the higher their productivity. Productivity is a function of the 
numbers and experience of fee earners, the impact of pricing and the general 
conditions of the recruitment market. The decrease in productivity this year is 
as a result of a general worsening of market conditions. Source: Internal data.

Fee earner: 
support staff 
ratio

71:29

72:28

Represents the balance between operational and non-operational staff. 
The balance in the year reflects the relative increase in support staff in new 
infrastructure over the movement in the number of fee earners. Source: 
Internal data.

Debtor days

47

50

Represents the length of time before the Group receives payments from its 
debtors. Calculated by comparing how many days’ billings it takes to cover the 
debtor balance. The decrease in the year reflects an increased focus on cash 
collections and a greater proportion of temporary business, with the average 
debtor days being lower for the temporary business compared to  
the permanent business. Source: Internal data.

The movements in KPIs are consistent with the business performance as discussed in the Business Review. 
The source of data and calculation methods year-on-year are on a consistent basis.

26

going conceRn

The Board has undertaken a recent and thorough review 
of the Group’s budget, forecasts and associated risks and 
sensitivities and has concluded, given the level of cash 
in the business, the level of borrowing facilities available, 
the geographical and discipline diversification, limited 
concentration risk, as well as the ability to manage the  
cost base, that the Group has adequate resources to 
continue in operational existence for the foreseeable future, 
being a period of at least twelve months from the date  
of approval of these accounts. As a result, the going 
concern basis continues to be appropriate in preparing  
the financial statements.

At the end of 2012, the Group was 
operating in 34 countries around the world 
and carried out transactions recorded in 
twenty-five local currencies. 

transactions between Group companies. However, royalties 
are charged for the use of the Group’s trademarks and 
management fees are charged for Group and regional 
functions that provide services to other Group subsidiary 
companies. Foreign exchange gains and losses are 
recognised in accordance with IFRS on the settlement of 
these transactions where the cash received, when converted 
into Sterling, differs from the amounts previously recorded 
in the Income Statement. These exchange gains and losses 
are included within operating profit.

The table below shows the relative movements of the 
Group’s main trading currencies against Pounds Sterling 
during 2012, when compared to those prevalent during 
2011. Negative percentages indicate that Sterling has 
weakened against the foreign currency during the period.

foReign exchange

At the end of 2012, the Group was operating in 34 countries 
around the world and carried out transactions recorded in 
twenty-five local currencies. The Group reports its Income 
Statement and Cash Flow Statement results in Pounds 
Sterling, using the average exchange rate for each month 
to translate the local currency amounts into Sterling. The 
Balance Sheet is translated using the exchange rates at the 
Balance Sheet date.

As a service company, most of the Group’s transactions are 
within the respective territory in which the local business 
operates and consequently there are few cross-border 

Currency

Euro

Swiss Franc

Brazilian Real

US Dollar

Australian Dollar

Hong Kong Dollar

Singapore Dollar

Japanese Yen

Movement in the average exchange 
rate used for Income Statement 
translation between 2011 and 2012

Movement in the year end exchange 
rate used for Balance Sheet
translation between 2011 and 2012

7%

5%

16%

-1%

0%

-1%

-2%

0%

3%

2%

15%

5%

3%

4%

-1%

18%

27

tReasuRY management
anD cuRRencY RisK

economic uncertainty, a more cautious funding position  
is adopted, with the Group being managed in a net  
cash position.

It is the Directors’ intention to continue to finance the 
activities and development of the Group from retained 
earnings and to operate the Group’s business while 
maintaining a strong balance sheet position. In a generally 
benign economic environment, this equates to maintaining 
the Group’s net cash/debt position within a relatively narrow 
band, with cash generated in excess of these requirements 
being used to buy back the Group’s shares. In a period of 

Cash surpluses are invested in short-term deposits, with 
any working capital requirements being provided from 
Group cash resources, Group facilities, or by local overdraft 
facilities. The Group has a multi-currency notional cash 
pool between the Eurozone subsidiaries and the UK-based 
Group Treasury subsidiary. The structure facilitates interest 
and balance compensation of cash and bank overdrafts. 

The main functional currencies of the Group are Sterling, 
Euro and Australian Dollar. The Group does not have 
material transactional currency exposures, nor is there a 
material exposure to foreign denominated monetary assets 
and liabilities. The Group is exposed to foreign currency 
translation differences in accounting for its overseas 
operations. Our policy is not to hedge this exposure.

In certain cases, where the Group gives or receives short-
term loans to and from other Group companies with different 
reporting currencies, it may use foreign exchange swap 
derivative financial instruments to manage the currency and 
interest rate exposure that arises on these loans. It is the 
Group’s policy not to seek to designate these derivatives  
as hedges.

PRinciPle RisKs
anD unceRtainties

The management of the business and the execution of 
the Group’s strategy are subject to a number of risks. The 
following section comprises a summary of the main risks 
PageGroup believes could potentially impact the Group’s 
operating and financial performance.

People
The resignation of key individuals and the inability to recruit 
talented people with the right skill-sets could adversely 
affect the Group’s results. This is further compounded by 
the Group’s organic growth strategy and its policy of not 
externally hiring senior operational positions. Mitigation of 
this risk is achieved by succession planning, training of staff, 
competitive pay structures and share plans linked to the 
Group’s results and career progression.

Macroeconomic environment
Recruitment activity is largely driven by economic cycles 
and the levels of business confidence. The Board look 
to reduce the Group’s cyclical risk by diversifying the 
business by expanding geographically, increasing the 
number of disciplines, building part qualified and clerical 
businesses and continuing to build the temporary business. 
A substantial portion of the Group’s gross profit arises from 
fees that are contingent upon the successful placement of 
a candidate in a position. If a client cancels the assignment 
at any stage in the process, the Group receives no 
remuneration. As a consequence, the Group’s visibility of 
gross profits is generally quite short and reduces further 
during periods of economic downturn.

Competition
The degree of competition varies in each of the Group’s 
main regions. In the UK, Australia and North America, the 
recruitment market is well developed, highly competitive and 
fragmented. The characteristics of a developed market are 
greater competition for clients and candidates, as well as 
pricing pressure. In the majority of EMEA, Latin America and 
Asia, the recruitment market is generally less developed, 
with a large proportion of all recruitment being carried out 
by companies’ internal resources, rather than through 
recruitment specialists. This is changing due to changes in 
legislation, increasing job mobility and the difficulty internal 
resources face in sourcing suitably qualified candidates and 

28

managing increasing levels of compliance. If the Group does 
not continue to compete in its markets effectively, by hiring 
new staff, opening and expanding offices and continuing 
the discipline roll-outs, there is a risk that competitors may 
beat us to key strategic opportunities, which may result in 
lost business and a reduction in market share. This risk is 
mitigated by meetings of the Board, Executive Board and 
Regional and Country Management Boards where Group 
strategy is continually reviewed and decisions made over 
the allocation of the Group’s resources, principally people.

Technology
The Group is reliant on a number of technology systems to 
provide services to clients and candidates. These systems 
are dependent on a number of important suppliers that 
provide the technology infrastructure and disaster recovery 
solutions. The performance of these suppliers is continually 
monitored to ensure business critical services are available 
and maintained as far as practically possible. Due to the 
rapid advancement of technology, there is a risk that 
systems could become outdated with the potential to affect 
efficiency and have an impact on revenue and client service. 
This risk is mitigated by regular reviews of the Group’s 
technology strategy to ensure that it supports the overall 
Group strategy.

Legal
The Group operates in a large number of jurisdictions 
that have varying legal and compliance regulations. The 
Group takes its responsibilities seriously and ensures 
that its policies, systems and procedures are continually 
updated to reflect best practice and to comply with the 
legal requirements in all the markets in which it operates. In 
order to reduce the legal and compliance risks, fee earners 
and support staff receive regular training and updates of 
changes in legal and compliance requirements.

summaRY anD cuRRent tRaDing

in the business, we are well positioned to respond to 
improvements in market conditions in 2013.

We will next update the market on our first quarter trading 
in an announcement on 16 April 2013.

Steve Ingham, Chief Executive Officer
5 March 2013

Andrew Bracey, Chief Financial Officer
5 March 2013

Despite market conditions deteriorating considerably 
since Q2, the Group delivered a good performance in a 
tough economic environment with gross profit down 4.9% 
compared to 2011, a decrease of only 1.5% at constant 
rates of exchange.

As in previous economic slowdowns, we have reacted 
according to the prevailing economic climate in each 
market in which we operate and managed each business 
appropriately, adjusting headcount to reflect market 
conditions, while continuing to invest where we have 
opportunities for long-term growth. Group headcount 
remained broadly flat in the first half, increasing in areas 
where we had growth, principally Asia and our newer 
businesses and reducing in other areas, largely from natural 
attrition. Reflecting the increasingly challenging conditions 
since the first quarter, in the second half our headcount 
reduced, through natural attrition, by 222 people.

We continue to invest in geographic diversification where we 
see long-term growth potential. In 2012 we opened offices 
in Cape Town and a further office in Macaé (Rio de Janeiro), 
adding to the new offices in Taipei, Suzhou, Bogota, and 
Casablanca opened earlier in the year. It is a clear priority 
that we continue to manage the cost base to reflect market 
conditions, whilst investing to create a platform for greater 
growth when markets improve. We believe strongly that we 
have the balance right.

We are encouraged by the improvement in the growth rate 
in Group gross profit we recorded in the fourth quarter of 
2012, with three of our four regions recording a sequential 
improvement. While the strength of any recovery is 
uncertain, we believe that with a strong balance sheet, 
an outstanding geographic footprint and spare capacity 

29

BoaRD of DiRectoRs

RoBin Buchanan
Chairman

Robin was appointed to the Board of Michael Page in August 2011 and became Chairman of the Board that 
December. He is also a non-executive director of Schroders plc and LyondellBasell NV. He is a member of the Trilateral 
Commission, a Senior Adviser to Bain & Company, and an adviser to private equity firms, family offices and voluntary 
organisations. Prior to joining the Board of Michael Page, Robin served as Dean and President of London Business 
School and as the Senior Partner of Bain & Company in the United Kingdom. Past board appointments include Bain & 
Company Inc., Shire plc and Liberty International plc. He qualified as a Chartered Accountant with a predecessor firm 
of Deloitte Touche Tohmatsu. Robin is also Chairman of the Nomination Committee.

steve ingham
Chief Executive Officer

anDReW BRaceY
Chief Financial Officer

Steve joined Michael Page in 1987 as a 
consultant with Michael Page Marketing and 
Sales. He was responsible for setting up the 
London Marketing and Sales businesses 
and was promoted to Operating Director in 
1990. He was appointed Managing Director 
of Michael Page Marketing and Sales in 1994. 
Subsequently he took additional responsibility 
for Michael Page’s Retail, Technology, Human
Resources and Engineering businesses.
He was promoted to the Board as Executive 
Director of UK Operations in January 2001, 
and subsequently to Managing Director of UK 
Operations in May 2005. He was appointed 
Chief Executive Officer on 6 April 2006. Steve 
is a member of the Great Ormond Street 
Hospital’s Corporate Partnership Board, and on 
8 January 2013 he was appointed to the Board 
of Debenhams plc as a Non-Executive Director.

Andrew joined Michael Page from Ocado 
Group plc where he was Chief Financial 
Officer and Executive Director. Prior to Ocado, 
Andrew had an 18 year career in private equity 
and investment banking. He ran Jefferies 
International’s European consumer group until 
2009. From 2003 to 2008, he was at Barclays 
Capital as Head of the Principal Investments 
Area and also sat on the Board and Audit 
Committee of Somerfield. From 2000 to 2003, 
he was a Managing Director at Credit Suisse. 
He started his career at UBS in 1991 
in Corporate Finance.

30

simon BoDDie
Independent Non-Executive Director

DaviD loWDen
Independent Non-Executive Director

DR tim milleR
Independent Non-Executive Director

Simon is a Chartered Accountant and 
has been Group Finance Director of 
Electrocomponents plc since September 
2005. Simon joined Electrocomponents 
plc from Diageo where he held a variety 
of senior finance positions over a 13 year 
career, latterly as Finance Director of Key 
Markets. Simon was appointed to the 
Board of Michael Page International plc on 
24 September 2012 and is a member of 
the Remuneration, Audit and Nomination 
Committees. 

David is Senior Independent Director and 
Chairman of the Remuneration Committee of 
Berendsen plc, Non-Executive Director and 
Chairman of the Audit Committee at William 
Hill plc, and Chairman of Rice 2 Limited.
David was a member of the Board of TNS plc, 
the marketing services business, from 1999 
to 2009, becoming Chief Executive Officer in 
2006. Before joining TNS plc he held senior
financial positions with Asprey plc, A.C. Nielsen 
Corporation and Federal Express Corporation. 
David is Chairman of the Remuneration 
Committee and a member of the Audit and 
Nomination Committees. 

Tim was appointed a Director of Standard 
Chartered Bank in December 2004.
Tim is responsible for the Corporate Real
Estate, Corporate Secretariat, Legal,
Compliance & Assurance, Internal Audit
and Global Research functions. Tim is also 
Chairman of Standard Chartered Korea
and Chairman of the Bank’s Environment 
Committee. Outside the Bank, Tim is Chairman 
of the Governing Body, School of Oriental & 
African Studies (“SOAS”) and a Member of
the School Advisory Board, and a Special
Professor of Strategy at Nottingham
University Business School. Tim was
appointed to the Board on 15 August 2005. 
Tim is a member of the Audit, Nomination and 
Remuneration Committees.

RuBY mcgRegoR-smith
Independent Non-Executive Director

Ruby McGregor-Smith is the Chief Executive of MITIE Group PLC. She was appointed to the Board of Michael Page 
International plc on 23 May 2007 and is the Senior Independent Director, Chairman of the Audit Committee and 
a member of the Remuneration and Nomination Committees. She qualified as a Chartered Accountant with BDO 
Stoy Hayward. In December 2002 she joined MITIE Group PLC as Group Finance Director and was appointed Chief 
Operating Officer in September 2005 before being appointed CEO in March 2007. Ruby is a member of the BitC’s 
(Business in the Community’s) Board of Trustee Directors, a member of the CBI’s Presidents Committee and the 
Public Services Strategy Board. In March 2012 she was also appointed as the Chairperson of the Women’s Business 
Council, a working group set up by the Home Secretary, to make a list of recommendations to ministers on the best 
ways to maximise women’s contributions and opportunities in the workplace.

31

executive BoaRD

PatRicK hollaRD
Executive Board Director LATAM, Southern & Western USA

Patrick joined Michael Page in France in 1996, having worked previously for KPMG Peat Marwick. Prior to that, 
he was Vice-President of AIESEC International from 1991 to 1992. Appointed Director in 1999, he moved to 
Sao Paulo to launch Michael Page Brazil, then Mexico in 2006, Argentina in 2008, Chile in 2010 and Colombia 
in 2011. Appointed Regional Managing Director in 2007, he is now responsible for the LATAM, Southern and 
Western USA regions.

oliveR Watson
Executive Board Director UK, UAE,
South Africa, Eastern USA & Canada

Oliver joined Michael Page in 1995 as a 
consultant in London. He was appointed 
Director of Michael Page UK Sales in 
1997 and then Managing Director in 2002. 
In 2006, he was appointed Regional Managing
Director for Michael Page UK Sales, Marketing 
and Retail. In 2007, he launched Michael Page 
Middle East and has since developed our office 
network across the region. In 2009, he became 
Regional Managing Director for Michael Page 
UK Finance, Marketing and Sales, Middle East, 
Scotland and Ireland. He is now responsible for 
the UK, UAE, South Africa, Eastern USA and 
Canada regions.

olivieR lemaitRe
Executive Board Director Europe

Olivier joined Michael Page Finance in Paris in 
1997, having worked previously as a Controller 
for Renault in Poland. In 1999, he moved to 
Sao Paulo to launch Michael Page Brazil, 
before returning to Europe in November 2002 
to lead our Michael Page Frankfurt office. 
He was appointed Managing Director of 
Michael Page Germany in 2004. In 2007, 
he was appointed Regional Managing Director 
in charge of Austria, Belgium, Germany, 
Holland, Luxembourg and Switzerland. 
He is now in charge of Continental Europe.

32

gaRY James
Executive Board Director 
Asia Pacific

Gary joined Michael Page Finance in London
in 1984. He was appointed Director of 
Michael Page Sales & Marketing in 1994, 
Managing Director of Michael Page 
Marketing in 1997 and transferred to 
America in 2002 as Managing Director 
of North America. He was appointed 
Managing Director of the Asia Pacific
region in August 2006, moving to Australia, 
then on to Singapore.

faBRice lacomBe
Executive Board Director France,
Central & Eastern Europe

Fabrice joined Michael Page Finance in 1994 
as a consultant in Paris. In 1996, he launched 
Michael Page Engineering and became a 
Director in 1998. In 1999, he was appointed 
Executive Director and then in 2001 Managing 
Director of Michael Page France. He launched 
Michael Page Africa in 2005 and also took 
charge of Page Personnel France in 2007.
He became Regional Managing Director 
for France and Africa in 2010. He is now 
responsible for France, Central and
Eastern Europe.

maRK locKton-goDDaRD
Chief Information Officer

Mark joined from PricewaterhouseCoopers 
(PwC) where he was a Director in the Business 
and Technology Transformation Consulting 
business for 3 years. Prior to that he worked 
for other ‘Big 4’ accounting and consulting 
firms for over 15 years. In that time he assisted 
a range of FTSE 250 businesses across 
multiple sectors, including recruitment and 
professional services, to reduce complexity 
and drive operational performance through  
the better use of technology.

33

DiRectoRs’ RePoRt

34

The Directors present their annual report on the affairs 
of the Group, together with the Financial Statements and 
Auditor’s	Report	for	the	year	ended	31	December	2012.

Principal activity
The	Group	is	one	of	the	world’s	leading	specialist	
recruitment	consultancies.	The	Group’s	trading	results	are	
set out in the financial statements on pages 69 to 112.

Business review
The	Company	is	required	by	the	Companies	Act	to	include	
a business review in their report. The information that  
fulfils	the	requirements	of	the	business	review	can	be	 
found on pages 12 to 29 which are incorporated in this 
report by reference.

Corporate governance
The Company and the Group are committed to high 
standards of corporate governance, details of which are 
provided in the Corporate Governance Report on pages 
46 to 53 and the Remuneration Report on pages 54 to 67.

significant agReements

There are certain agreements to which the Company is 
party that take effect, alter or terminate upon a change of 
control of the Company following a takeover bid. Details of 
the significant agreements of this kind are as follows:

•    an invoice discounting facility that terminates on a 
change of control, with prepaid amounts becoming 
payable; and

•    provisions of the Company’s share schemes and plans 
may cause options and awards granted to employees 
under such schemes and plans to vest on a takeover.

DiRectoRs anD inteRests

The following were Directors during the year and held 
office throughout the year other than as shown below.

  Non-Executive Directors
  Senior Independent Director

-  Robin Buchanan 

 (Chairman)

-  Steve Ingham (Chief Executive)

-  Simon Boddie 

 (appointed 24 September 2012)

-  Andrew Bracey (Chief Financial Officer)

(appointed 23 April 2012)

-  Charles-Henri Dumon

(left the board on 28 February 2012)

-  David Lowden 

 (appointed 22 August 2012)

-  Ruby McGregor-Smith CBE 

-  Dr Tim Miller 

-  Stephen Puckett (retired on 18 May 2012)

-  Hubert Reid 

 (retired on 18 May 2012)

-  Reg Sindall 

 (retired on 22 August 2012)

On 31 December 2011 Sir Adrian Montague retired from
the position of Chairman and from the Board. On the same 
day Robin Buchanan was appointed as Chairman.

In January 2012, Andrew Bracey agreed to join the Board as 
Chief Financial Officer and was appointed on 23 April 2012. 
Andrew joined PageGroup from Ocado Group plc where he 
was Chief Financial officer and Executive Director.

Hubert Reid retired from the Board at the 2012 Annual 
General Meeting, with Ruby McGregor- Smith taking over 
the role of Senior Independent Director.

Reg Sindall left the Board on 22 August 2012, with David 
Lowden replacing him as Chairman of the Remuneration 
Committee. David was also appointed as a Non-Executive 
Director and member of the Audit and Nomination 
Committees.

Simon Boddie was appointed as a Non-Executive Director 
and member of the Audit, Remuneration and Nomination 
Committees on 24 September 2012 and on 28 February 
2012, Charles-Henri Dumon, Managing Director – 
Continental Europe and The Americas, left the Board. 

In accordance with the new UK Corporate Governance 
Code, David Lowden and Simon Boddie will offer 
themselves for election and all the other Directors will offer 
themselves for re-election at the Annual General Meeting. 
Biographical details for all the Directors are shown on 
pages 30 and 31.

David Lowden and Simon Boddie will  
offer themselves for election and all the 
other Directors will offer themselves for  
re-election at the Annual General Meeting.

35

 
 
The beneficial interests of Directors in office at 31 December 
2012 in the shares of the Company at 31 December 2012 
and at 5 March 2013 are set out in the Remuneration Report 
on pages 54 to 67. Both of the Executive Directors are 
deemed to have an interest in the ordinary shares held in 
the Employee Benefit Trust. The Company has maintained 
throughout the year directors’ and officers’ liability insurance 
in respect of itself and its directors. The directors also have 
the benefit of the indemnity provision contained in the 
Company’s Articles of Association.

These provisions, which are qualifying third party indemnity 
provisions as defined by Section 234 of the Companies Act 
2006, were in force throughout the year and are currently
in force.

Results anD DiviDenDs

The profit for the year after taxation amounted to £36.2m 
(2011: £56.9m).

A final dividend for 2011 of 6.75 pence per ordinary share 
was paid on 6 June 2012. An interim dividend for 2012 of 
3.25 pence per ordinary share was paid on 5 October 2012. 
The Directors recommend the payment of a final dividend 
for the year ended 31 December 2012 of 6.75 pence per 
ordinary share on 21 June 2013 to shareholders on the 
register on 24 May 2013 which, if approved at the Annual 
General Meeting, will result in a total dividend for the year
of 10.0 pence per ordinary share (2011: 10.0 pence).

cReDitoR DaYs

suBstantial shaReholDings

The Company acts as a holding company for the Group. 
Creditor days for the Company were nil (2011: nil) as 
the Company does not undertake any transactions with 
suppliers. The Group’s creditor days at the year end were
31 (2011: 30 days).

As at 31 December 2012, the Company had been notified 
in accordance with Chapter 5 of the Disclosure and 
Transparency Rules (DTR5) of the following voting rights
by shareholders of the Company as shown below.

Holder   

Fidelity (FMR)

Sleep, Zakaria and Co (Nomad)

Causeway Capital Management LLC

Capital Group of Companies

Franklin Resources Inc

Artisan

Lone Pine Capital

Baillie Gifford & Co

Standard Life Investments (Vidacos)

Kames Capital

Natixis

Number of ordinary shares

% of issued share capital

 34,514,751 

 21,552,513 

 17,948,293 

 16,719,500 

 16,274,200 

 15,483,502 

 15,425,920 

 14,227,203 

 12,985,079 

 12,092,178 

 9,827,350 

10.85%

6.78%

5.64%

5.26%

5.12%

4.87%

4.85%

4.47%

4.08%

3.80%

3.09%

The following DTR5 notifications were received after 31 December 2012.

Holder   

Artisan

Franklin Resources Inc

Causeway Capital Management LLC

Capital Group of Companies

Lone Pine Capital

Number of ordinary shares

% of issued share capital

 21,133,914 

 15,308,070 

 15,218,870 

 15,177,493 

 15,173,738 

6.64%

4.81%

4.79%

4.77%

4.77%

36

consultants going into schools and giving CV and interview 
advice, as well as volunteers helping out on community or 
environmental projects in places such as hospitals, care 
homes, social centres and wildlife sanctuaries.

shaRe caPital

The authorised and issued share capital of the Company
are shown in Note 18 to the financial statements.

At the Annual General Meeting held on 18 May 2012, the 
Company renewed its authority to make market purchases 
of its own ordinary shares up to a maximum of 10% of the 
issued share capital. During the year, the Group’s Employee 
Benefit Trust repurchased 5.0m shares to satisfy employee 
share plan awards. The total nominal value of the shares 
repurchased was £0.1m and represented 1.6% of the 
issued share capital. The shares were purchased for a 
consideration of 18.0m including expenses. No shares were 
repurchased and cancelled during the year.

1.1m shares were also issued to satisfy share options 
exercised during the year.

coRPoRate ResPonsiBilitY (cR)

Ethical, responsible practices and total commitment to 
minimise our impact on the environment, are the key 
motivators behind our CR strategy.

Our staff
We never forget that the people who work at PageGroup 
will always be our most valued assets. It is these individuals 
who drive the company forward and take it in the right 
direction. We therefore value their ideas and contribution, 
encourage them to maximise their potential, and invest 
heavily in learning and development. This means every 
member of staff has a fair opportunity to excel and develop 
a full and rewarding career to become our future directors 
and managing directors.

Our clients
We have always treated our clients as our partners and 
therefore have a responsibility to represent them in the best 
possible way. We ensure diversity in our candidate shortlists 
by conducting searches which reach minority groups, so 
that we can present the widest possible pool of talent.

Our candidates
We are ever conscious of our diversity responsibility when 
registering candidates and sourcing them for our clients. 
Candidates can be assured that they will be always be 
assessed purely on their skill-set and presented to clients 
without bias, to ensure competition for jobs is on a level 
playing field.

Ethical, responsible practices and total 
commitment to minimise our impact on  
the environment, are the key motivators 
behind our CR strategy.

Our investors
We are aware that investors insist on good CR credentials, 
so we communicate regularly, keeping them well informed 
of our activities. Feedback from investors has helped shape 
our clear business strategy and encouraged further CR 
activities. Listening carefully to investors helps determine 
our CR approach for the benefit of the business.

Our community
Throughout the world, we seek to work closely with 
local communities, looking to give something back to 
the societies in which we operate. To achieve this, we 
encourage our staff to be pro-active in seeking projects 
within their own community and to make a telling 
contribution. Around the world, projects include 

37

oPen Page - inclusion foR all

Our inclusion promise
Inclusion in recruitment and employment is about 
recognising and appreciating that every individual is 
different. It’s about ensuring that everyone, whether they  
are a candidate seeking work through PageGroup or one  
of our own employees, is valued and respected.  
Regardless of individual characteristics, a person’s  
suitability for recruitment, training or promotion is 
always based on professional merit. At PageGroup, we 
are committed to promoting inclusion and continually 
developing our understanding and approaches to  
upholding an inclusive working environment. 

The nature of our international business means inclusion in 
the global marketplace is essential for us to understand the 
people we employ and services we offer. We are determined 
to lead the way on inclusion within the recruitment industry 
and we work closely with our clients to support their 
diversity strategies, from consultation through to delivery on 
how to source and recruit from a truly diverse talent pool.

Employers Network for Equality & Inclusion
Works to achieve and promote best practice in equality
and inclusion in the workplace.

 Clearkit
The UK’s leading auditor of disability and inclusion best 
practice in recruitment.

We are determined to lead the way on 
inclusion within the recruitment industry.

REC Diversity Pledge
Is an initiative run by the REC and Jobcentre Plus which
is a commitment made by recruiters to harness the talent 
and potential of everyone to achieve business success.

coRPoRate memBeRshiPs

ouR PeoPle

In order to give us even greater insight into inclusion issues, 
we have joined forces with the below organisations as a 
corporate member. Our senior staff are actively involved 
with these bodies through work-streams and joint initiatives, 
ensuring we are constantly learning from their experience 
and indeed using our own resources to share best practice 
and ideas.

 Race for Opportunity
An organisation committed to improving employment 
opportunities for ethnic minorities across the UK.

Opportunity Now
A membership organisation for employers who are 
committed to creating an inclusive workplace for women.

Business Disability Forum
A not-for-profit member organisation that makes it easier 
and more rewarding to do business with, and employ, 
disabled people.

Employee engagement
With our business strategy of increased diversification 
through organic international growth, our vision of Maximising 
Potential exists for employees to articulate opportunity, 
development and the ambition of each individual.

At the heart of our company is the camaraderie of team 
work, so much so that it is also one of our company values. 
We are a very sociable company, with regular team activities 
in and out of the office including quarterly events and high 
profile exclusive trips for our ‘High Flyers’, the latter a reward 
for those who have performed exceptionally well.

We run several initiatives worldwide to monitor employee 
engagement. For example, in the UK we participate in the 
Sunday Times Best 100 Companies to work for, in which 
we’ve been recognised for eight years. With over 1,000 
companies entering, we were delighted to see us rank the 
58th best company to work for in the UK. However it is not 
just in the UK where we are recognised as a great place 

38

 
to work as we also place top in Actualidad Económica 
Magazine’s 100 best companies to work for in Spain, and 
Apertura Magazine’s best small/mid company to work for in 
Argentina.

Hiring the best
Sourcing and retaining the highest calibre employees
from a wide range of backgrounds is key to our success.
The service we provide to all our customers is only as good 
as the people who represent our brand.

Our strategy, to grow organically by promoting from within, 
presents enormous opportunities to employees who range 
from graduates to people changing careers – often from 
the disciplines we recruit for. It’s also extremely important 
to us to recognise that when we recruit, we are hiring our 
managers, directors and indeed managing directors of
the future. We aspire to help people to be the best they
can, whether they are looking for a career in recruitment, 
or need a hand finding the right role to suit their needs.

leaRning anD DeveloPment
– ouR futuRe

It’s visible both inside and out, that at PageGroup we are 
passionate about our people’s development. Through 
a diverse range of education, experience and exposure 
opportunities, we support our employees to develop in
their roles and build a solid foundation for their future
career with us.

From the day they start, through to becoming leaders, 
our people continuously undertake development and 
succession planning programmes through quarterly 
appraisals, coaching, and people management training 

using 360 degree feedback. At PageGroup we are about 
specialisation. So, in order for our people to be the best at 
what they do, we have established dedicated Learning & 
Development (L&D) teams across the Group that customise 
our programmes to offer the right training to suit different 
cultures and working environments.

Our L&D activities include:

•    Induction training; diversity, customer service,
  behaviour, culture, legal & policy
•   Business technology skills; preliminary and advanced
•    Maximising Sales; core skills in three day module 

sessions

•    Workshops; self management, advanced interviewing, 

presentation skills

•   Virtual office; advanced skills training
•    Management development for both fee earning and 
support staff; Operational management, financial/
business management, succession planning, coaching 
and development, motivation

•   One-to-one coaching and mentoring
•    Leadership programme for directors incorporating 

external 360 degree feedback

•   Global director academy; sharing global knowledge
•    Talent management workshops for global managing 

director population.

Retaining the most talented people
With a solid strategy of organic growth, and using this 
expertise as a platform for growing into new markets, 
we have a strong commitment to internal promotion and 
employee empowerment which has continually helped us 
retain our very best people.

At the highest level, we want people who are immersed 
thoroughly in our company culture and understand the 
intricacies of our business. Retaining our best people is 

fundamental to our long-term success and continuity.
Keeping in touch:

•   Regular ‘state of the nation’ broadcasts to our staff

from our CEO.

•   Bi-annual global newsletters.
•   Quarterly team building events.
•    High Flyers events – premium international trips for
  high performing consultants and managers.

WhistleBloWing

The Company is committed to maintaining the highest 
ethical standards and the personal and professional integrity 
of its employees, suppliers, contractors and consultants.
PageGroup at all times conducts its business with the 
highest standards of integrity and honesty. It expects all 
employees to maintain the same standards in everything 
they do. Employees are therefore encouraged to report any 
wrongdoing by PageGroup or its employees that falls short 
of these business principles. The aim of this policy is to 
ensure that as far as possible, our employees are able to tell 
us about any wrongdoing at work which they believe has 
occurred, or is likely to occur.

PageGroup at all times conducts its 
business with the highest standards 
of integrity and honest.

39

 
BRiBeRY anD anti-coRRuPtion

Bribery and corruption is, unfortunately, a feature of 
corporate and public life in many countries across the 
world. Governments, businesses and non-governmental 
organisations such as Transparency International are 
working together to tackle the issue, but despite our 
collective efforts, eradicating all forms of bribery and 
corruption will take time.

PageGroup therefore has a clear policy and we support
our employees to make decisions in line with our
stated position.

Following the release of the UK Bribery Act on 1 July 2011, 
a significant amount of time has been spent training staff 
across PageGroup in every country in which we operate.
This training program went on for a number of weeks, to 
ensure all relevant personnel were fully aware of its impact. 

Changes were made to our policies and procedures where 
deemed necessary and we have updated our Group
Code of Conduct which can be found on our website.
Our corporate conduct is based on our commitment to 
acting professionally, fairly and with integrity. PageGroup
has adequate anti-corruption procedures in place and 

PageGroup has adequate anti-
corruption procedures in place and 
maintains a zero-tolerance approach 
against corruption.

maintains a zero-tolerance approach against corruption. 
Facilitation payments are also not permitted within 
PageGroup’s operations.

Make it fun
Of course we are serious about business, but we recognise 
that having fun is an important factor within any office 
environment. We encourage it and have learnt that the 
happier our people are, the more successful we’ll be.

ouR coRe values

Our five values are key to our success. They are the roots of 
PageGroup and the foundation of our methods, approach to 
business and motivating our staff. More than mere words, 
we believe our values are the essence of our brand and 
influence to the way we work and operate, day in, day out.

Take pride
This means taking pride in everything we do, who we are 
and what we stand for. We want every person who works 
for us to be proud, not just of their personal achievements, 
but of those of the company too.

Be passionate
It’s our passion to provide the best service for our clients 
and candidates that triumphs over our competition.

Never give up
A value few possess, but is essential in business, 
particularly ours. It means never allowing yourself to be 
knocked back by disappointment, refusing to give up and 
showing real resilience. ‘When the going gets tough,
the tough get going’, is an apt phrase for PageGroup.

Work as a team
Teamwork is essential in any company and ours is no 
exception. We embrace it wholeheartedly and every 
employee is committed to working as part of a team.
Teamwork makes us stronger, more efficient and the
success that follows is so much more rewarding.

talent DeveloPment

Women@Page
The best companies are those that are truly diverse. In 
2012 we introduced the Women@Page initiative to help us 
achieve better gender diversity across all levels of our global 
business. The initiative is being driven by Fabrice Lacombe, 
a member of our Executive Board. We aim to create an 
inclusive working environment by developing the pipeline of 
female talent and retaining that talent. We have established 
a Women@Page steering group who have monthly global 
conference calls to introduce and drive a number of key 
programmes that will be rolled out to the business. The first 
programme is the Global Mentoring Programme.

The Global Mentoring Programme has been launched in 
the UK and France, currently focusing on female managers. 
We worked with an external training consultancy to provide 
the best training for our mentors to ensure they are well 
prepared and effective mentors to their mentees. All 
mentees were formally welcomed by the country managing 
director and given a brochure explaining the aspirations and 
logistics of the programme. Mentors were carefully paired 
with individuals with whom they had no prior contact and 
over the last few months they have been travelling to a 
variety of locations to conduct their first meetings.
In South Africa, Michael Page has launched a learning 
scheme for women, the Michael Page South Africa 
Learnership Programme, to show its commitment to skills 

40

Meeting my mentor for Women@Page 
and getting the opportunity to work with 
a managing director outside of Page 
Personnel was inspirational. It has not 
only given me more confidence in my 
abilities as a manager, but has put a lot 
of my potential worries about the future 
in perspective. It’s been really useful to 
get an objective perspective from a senior 
colleague outside of my own discipline.
mentee, uK

development and female empowerment in South Africa. 
The 12 month programme offers seven full time positions 
to women from disadvantaged backgrounds and gives 
opportunity to gain professional hands-on experience 
across Michael Page disciplines, as well providing 
theoretical foundations through a fully funded course in 
Business Administration.

chaRitY anD communitY

Charitable donations
PageGroup made charitable donations of £194k during
the year (2011: £171k).

Helping young people prepare for employment
The City of London shares its borders with some of the 
UK’s most deprived boroughs where unemployment is high, 
despite the considerable employment opportunities in the 
City. In 2005, PageGroup joined forces with The Brokerage 
Citylink to support the City of London Business Traineeship 

Programme to help combat this issue. The initiative works 
with London borough schools to raise awareness of the 
career opportunities in the City and brings together school 
and college leavers with City firms for placements between 
six and thirteen weeks.

will assist with addressing these issues. In particular, our 
2012 contribution aided the construction of a kitchen to feed 
the pupils, something the school had been working towards 
for a number of years.

In London, staff volunteered their time to help an elderly 
couple maintain their garden. The couple had both been 
suffering serious health problems and were unable to 
maintain their passion for gardening and their previously 
immaculate garden suffered. Our team visited their home to 
work on their garden to cut down the overgrowth and made 
it look presentable once again. The couple were thrilled and 
very appreciative that we were able to give them our time.

Page Personnel gave me the opportunity 
to really enhance my personal life by 
taking on Hopsi. The whole office needed 
to agree to accept my project and actively 
participate in his development. Now Hopsi 
is firmly part of daily life in the office, his 
playful character has a real positive effect 
on the team.
nicolas Bonnet, Page Personnel lyon

In 2012, we brought another five high-achieving, aspiring 
students on-board who were keen to gain an insight into 
the recruitment industry. This year, one of our trainees, 
Shermeen Begum, was recognised for her stand-out 
work achieving ‘Trainee of the Year’ from a group of over 
100. Individuals that do their traineeship at PageGroup 
can nominate to work in the operational business as a 
consultant or in one of the support functions including 
marketing, human resources or information technology. 
Bespoke training and development programmes ensure 
that all trainees get a real introduction into the world of 
recruitment. Each person is mentored and nurtured during 
their time with us, so that they go away with a better 
understanding of working life.

Working with local communities
In France, we are actively involved in supporting a non-
government organisation supporting blind people. One 
member of staff has taken on a puppy that will be raised and 
trained as a guide dog for the blind. Hopsi travels into the 
Lyon office everyday to learn how to be around people and 
how to behave in the office so that he can go on to guide a 
blind person who works in a similar office environment.

In South Africa, Michael Page has formed a partnership with 
Chakaza School, an educational institution housing more 
than 700 children from the ages of 6 to 12 in the rural area of 
Mpumalanga. It has recently been declared a non fee paying
school because of the poverty in the region. The school’s 
vision is to develop pupils holistically from an academic, 
sporting and cultural perspective despite financial and 
broader social challenges. Our partnership with the school 

41

Sharing our skills
In Scotland, we have a close and long-standing relationship 
with Craigroyston High School in Edinburgh, regularly 
holding interview skills workshops for the pupils to help 
improve their employability skills. In 2012, we launched the 
PageGroup Scholarship Award which will see the winning 
pupil receive a trophy and certificate as well as a paid 
internship in our Edinburgh office. A representative from
our Scotland business was invited to attend the Duke of 
Rothesay ‘Seeing is Believing’ event held at the school 
where we shared discussions with Prince Charles and a 
number of business leaders from the area. The ‘Seeing 
is Believing’ programme was established by His Royal 
Highness to give business leaders an insight into how they 
can play a role in addressing some of the key challenges 
facing urban and rural communities.

Teams in France support Nos Quartiers ont du Talent, a 
non-government organisation, through a unique project. 
PageGroup executives join together to help graduates from 
underprivileged areas regarding their job search, focusing on 
CV writing, covering letters, preparation for job interviews as 
well as building their self-esteem and career development. 
By the end of 2012, we saw 17 mentors actively supporting 
44 graduates throughout the year.

results of our business in South Africa, the more we are able 
to contribute in terms of financial support to the Children 
of the Dawn, which is a huge motivational factor for our 
employees. Our success in 2011 resulted in a donation that 
enabled us to support 25 orphaned and vulnerable children 
in 2012. The contribution provided in-depth care such as 
nutrition and schooling support, counselling, monitoring of 
health and access to leisure activities.

In the UK, our business set up a ‘first of its kind’ pilot 
scheme with the University College Hospital Macmillan 
Cancer Centre in London, which helps rehabilitate cancer 
patients in a numbers of areas. PageGroup staff were invited 
to put our specialist skills to use and be involved in a unique 
pilot to support those affected by cancer. The purpose was 
to help patients become better prepared for re-entering the 
workplace through running workshops on CV writing and 
interview skills and putting them in a stronger position when 
applying for new opportunities.

The UK charity partner is currently Macmillan Cancer 
Support. To date we have raised over £192k to fund four 
Macmillan Cancer Nurse Specialists within four major UK 
cities. In 2012, our charity champion network has held a 
number of quiz nights, in London, Edinburgh, Glasgow, and 
Manchester. We’ve celebrated the Queens Jubilee and the 
London Olympics with cake sales and sweepstakes. Some 
have pushed themselves to their physical limits through 
marathons, throwing themselves out of planes and climbing 
mountains.

In the UK, our business set up a ‘first of 
its kind’ pilot scheme with the University 
College Hospital Macmillan Cancer Centre 
in London.

Partnering with charities
By working together with charities and associations, we can 
contribute towards initiatives which provide the vital support 
they need to continue raising awareness and funding 
research for important causes. This year, PageGroup has 
supported a number of charities and local projects around 
the world.

In July, 90 people from PageGroup in the UK participated 
in the fourth annual Yorkshire Three Peaks challenge; a 25 
mile trek across Yorkshire’s largest peaks in aid of Macmillan 
Cancer Support. The weather was not on their side, but 
despite wind, heavy rain, hail and at times snow, their sheer 
determination got them round. The fastest group completed 
the challenge in an impressive six hours 25 minutes. 
Everyone made a huge effort to fundraise for Macmillan and 
as a team raised £40k. Over the four years we’ve organised 
this event, we’ve raised over £200k.

enviRonment

In South Africa, our business has a partnership with the 
Children of the Dawn charity where levels of contribution 
are directly linked to company performance. The better the 

Taking responsibility for our environment
PageGroup is a typical office-based business. As such, our 
main environmental impacts come from the running of our 

42

businesses around the world, generating carbon emissions 
though the consumption of gas and electricity, vehicle use 
and business travel, as well as office-based waste such as 
paper and toners.

Reducing our carbon footprint
PageGroup fully recognise its responsibilities in relation to its 
carbon footprint. The Board is committed to improving the 
way in which our activities affect the environment by:

This is only a summary of the many CR activities in  
which we are involved and the impact the Group has on  
its environment.

At PageGroup, we are acutely aware of our responsibility 
and work hard to minimise our impact on the environment 
on a global scale. In a number of areas, we strive to make 
a difference and act responsibly in terms of recycling, 
whereby PageGroup increased its recycling wastage by 
8% from 2011. PageGroup also seeks to act responsibly in 
conservation and usage.

At PageGroup, we are acutely aware of our 
responsibility and work hard to minimise our 
impact on the environment on a global scale. 
In a number of areas, we strive to make a 
difference and act responsibly in terms of 
recycling, whereby PageGroup increased its 
recycling wastage by 8% from 2011.

PageGroup has initiated KPI’s based on GHG direct 
and indirect emissions, water consumption and waste 
generation. These enable PageGroup to monitor its 
efficiencies, and focus on minimising fuel combustions, 
energy and waste. In 2012, Trucost was commissioned 
to assess PageGroup’s 2012 environmental data. Data 
was collated over a range of sites and offices to reflect 
our total environmental impact. This data is available in 
the 2012 Corporate Responsibility report found on the 
PageGroup website. Along with policies on how to use our 
resources responsibly around the offices, we also have our 
own internal “MoreGreen” scheme, which offers staff the 
opportunity to purchase ‘green’ products at reduced prices.

•    Minimising the extent of the environmental impacts of 
operations within the Company’s sphere of influence
•    Striving to minimise any emissions of effluents in our 
properties that may cause environmental damage
•    Conserving energy through minimising consumption, 

waste and maximising efficiency

•    Promoting efficient purchasing, which will both minimise 

waste and allow materials to be recycled where 
appropriate

•   Employing sound waste management practices
•    Putting in place procedures and supporting information 
that enables compliance with the law, regulation and 
code of practice relating to environmental issues
•    Monitoring environmental performance and making 
improvements where possible on a global scale
•    Adopting a systematic energy use data collection 

procedure and audit across all sites with yearly or half-
yearly monitoring

•    Deploying an environmental monitoring system across 
PageGroup operations which will ensure systematic, 
robust, effective environmental data collection.

health & safetY

We recognise that Health and Safety is an integral part 
of our workforce. The day-to-day services we provide do 
not pose great risk to either our employees or our clients. 
However, we endeavour to maintain a safe and active 
environment. Each office is responsible for its own fire 
risk assessment and emergency procedures and has an 
allocated Facilities and Health and Safety Representative.

Further details of our CR activities and impacts are shown 
in our main CR report, a copy of which can be downloaded 
from our website at:

www.pagegroup.co.uk/investors/responsibilities/
society-and-environment.aspx

suPPlieR PaYment PolicY

It is the policy of the Group to agree appropriate terms and 
conditions for transactions with suppliers (by means ranging 
from standard written terms to individually negotiated 
contracts) and that payment should be made in accordance 
with those terms and conditions, provided that the supplier 
has also complied with them.

Further details of our CR activities 
and impacts are shown in our main 
CR report.

43

shaRe caPital, RestRictions on 
tRansfeR of shaRes anD otheR 
aDDitional infoRmation

To the extent not discussed in this Directors’ Report, 
information relating to the Company’s share capital 
structure, restrictions on the holding or transfer of its 
shares or on the exercise of voting rights attached to such 
securities required by Section 992 of the Companies
Act 2006 is set out in the following sections of the
Annual Report:

•   Corporate Governance Report;
•   Remuneration Report;
•    Notes to the Accounts (Note 18: Called-up share capital); 

and

•    Shareholder Information and Advisers (Articles of 

Association).

Each of the above sections is incorporated by reference 
into, and forms part of, this Directors’ Report.

The Annual General Meeting will be 
held on 6 June 2013.

44

infoRmation to auDitoRs

DiRectoRs’ confiRmation

Each of the Directors at the date of approval of this report 
confirms that:

1.  so far as the Director is aware, there is no relevant audit 
information of which the company’s auditor is unaware; 
and

2.  the Director has taken all the steps that he/she ought to 
have taken as a Director to make himself/herself aware 
of any relevant audit information and to establish that the 
Company’s auditor is aware of that information.

The directors confirm that they consider the Annual Report 
and Accounts, taken as a whole, is fair, balanced and 
understandable and provides the information necessary 
for shareholders to assess and provide the company’s 
performance, business model and strategy.

By order of the Board

This confirmation is given and should be interpreted in 
accordance with the provisions of s418 of the Companies 
Act 2006.

Kelvin Stagg
Company Secretary
5 March 2013

auDitoRs

Ernst & Young LLP are willing to continue in office and 
accordingly resolutions to re-appoint them as auditor and 
authorising the Directors to set their remuneration will be 
proposed at the forthcoming Annual General Meeting.

annual geneRal meeting

The resolutions to be proposed at the Annual General 
Meeting to be held on 6 June 2013, together with 
explanatory notes, appear in the Notice of Meeting set  
out on pages 119 to 129 and is available on our website at 
www.pagegroup.co.uk/investors/shareholder-information/
agm

45

At the date of this report, the principal governance rules 
applying to UK companies listed on the London Stock 
Exchange are contained in the UK Corporate Governance 
Code	(the	“Code”),	as	adopted	by	the	Financial	Reporting	
Council	(the	“FRC”).	The	FRC	published	the	Code	in	May	
2010, which applies to financial years beginning on or after 
29 June 2010. 

A new edition of the Code was published in September 
2012 and applies to reporting periods beginning on or 
1 October 2012. The FRC has advised that companies 
reporting on reporting periods beginning before 1 October 
2012 should continue to report against the June 2010
edition of the Code, although they are encouraged to
consider whether it would be beneficial to adopt some or 
all of the new provisions in the revised code earlier than 
formally expected.

The Board of Directors has a strong commitment to high 
standards of corporate governance and has applied all
of the main and supporting principles set out in sections
A to E as recommended in the Code for the year ended
31 December 2012. Where practicable, the Company has
also adopted the new provisions in the revised code.

The Directors also seek to comply with guidelines issued 
by institutional investors and their representative bodies 
where it is practical to do so.

coRPoRate goveRnance

46

Compliance with the Code
The Directors consider that the Company has complied 
with all of the principles set out in sections A to E of
the Code for the year ended 31 December 2012.
The Company’s auditors, Ernst & Young LLP, are required
to review whether the above statement reflects the
Company’s compliance with the relevant provisions of the 
Code specified for the review by the Listing Rules of the 
UK Listing Authority and to report if it does not reflect
such compliance. No report has been made.

leaDeRshiP

The Board and its operation
The Board of Michael Page International plc is the body 
responsible for corporate governance, establishing policies
and objectives, and the management of the Group’s
resources. The Board comprises the Chairman, who 
is deemed to be independent and has no operational 
responsibilities, two Executive Directors and four
independent Non-Executive Directors. Collectively, they 
have a broad balance of skills and experience.

The Board meets regularly throughout the year. It has a
formal schedule of matters reserved to it and delegates 
specific responsibilities to Committees. During the
Meetings, the Board formally considers how and to whom 
matters covered at each meeting should be communicated 
and actioned beyond the Board. Decisions concerning 
matters of a more routine nature are dealt with by
management below Board level.

The structure of the Group facilitates the day-to-day
running of the business and enables efficient and effective 
communication of issues to the Board when required. The 
Chairman and Non-Executive Directors also met during
the year without the Executive Directors being present.

Each of the Committees has formal written terms of
reference, which were reviewed in 2012. The terms of
reference for the Audit, Remuneration and Nomination 
Committees are available on request and can be found
on the Group’s website. Their composition and the
manner in which they discharge their responsibilities
are described in this report.

The Executive Board, a Committee of the Board, meets 
formally at least four times a year, and is responsible
for assisting the Chief Executive Officer in the performance 
of his duties, including development and implementation
of strategy, operational plans, policies, procedures
and budgets. These activities are performed at a regional 
level by four Regional Boards for the UK, EMEA, Asia
Pacific and the Americas. Each Regional Board meets
at least four times a year.

Chairman
The Chairman, Robin Buchanan, is responsible for the 
leadership and efficient operation of the Board, setting its 
agenda and ensuring all Directors provide an effective
contribution. The Chairman is also responsible for ensuring
the provision of accurate and timely information to the 
Board and effective communications with shareholders.
It is the Group’s policy that the roles of Chairman
and Chief Executive Officer are separate. The division of
responsibilities between the Chairman and Chief Executive 
Officer are clearly established, set out in writing and agreed 
by the board.

Senior Independent Director (SID)
The Senior Independent Director, Ruby McGregor-Smith, 
is available to shareholders when they may have issues or 
concerns where contact through the normal channels of 
Chairman, Chief Executive Officer or Chief Financial Officer 
has either failed to resolve concerns, or contact is deemed 
inappropriate.

The SID also provides a sounding board for the Chairman 
and serves as an intermediary for the other Directors when 
required. The SID works with the Chairman, other directors 
and / or shareholders to resolve significant  
issues or if there is a dispute between the Chairman  
and Chief Executive.

The SID also leads meetings with the other Non-Executive 
Directors without the Chairman present in order to evaluate 
and appraise the performance of the Chairman, at least 
on an annual basis and on such other occasions as are 
deemed appropriate.

Attendance at meetings
The number of meetings of the Board and Committees and 
individual attendance by the members of the Committees 
only are shown in the tables overleaf.

effectiveness

The composition of the Board complies with Code
Provision B.1.2. The Board annually reviews the
composition of the Board and considers that there is an 
appropriate balance of Executive and Non-Executive
Directors on the Board.

Board appointments and diversity
The Board follows formal and transparent procedures 
when appointing directors. All shortlisted candidates are 
interviewed by the Chairman and the Chief Executive Officer, 
and all candidates in the final shortlist are interviewed by the 

Michael Page International plc is an 
organisation founded on the principle of 
encouraging talented people to realise their 
full potential at all levels in the business.

47

 
Nomination Committee. Evaluations of all candidates are 
discussed with all members of the Nomination Committee 
and recommendations are made to the Board.

Michael Page International plc is an organisation founded 
on the principle of encouraging talented people to realise 
their full potential at all levels in the business and has in 
place a wide range of activities to support the development 
and promotion of talented individuals, including women. 
Our management philosophy is to create a culture in the 
business that recognises and rewards our people for their 
achievements. We actively encourage and pursue diversity, 
including diversity in gender, throughout the business.

paramount need to create a talented high-performing board 
with a suitable mix of experience and capability, in sector, 
geography, financing, management and governance. We 
focus especially on the importance in diversity at the time 
of each new board appointment and in framing instructions 
to the search consultants we retain to assist us in such 
appointments. In each of the two Non-Executive Director 
appointments this year, instructions included explicit 
requests for candidates with broad international experience. 
Gender diversity was also stressed.

Nomination Committee
The Nomination Committee comprises the Non-Executive 
Directors and is chaired by Robin Buchanan. It is
responsible for making recommendations to the Board on 
new appointments, as well as making recommendations 
as to the composition of the Board generally, the balance 
between Executive and Non-Executive Directors
appointed to the Board and reviewing any conflicts of 
interest. The terms of reference of the Nomination
Committee can be found on our website.

Diversity at Board level is as important as diversity at every 
other level in the business. In a small Board it is our policy 
to seek diversity, including diversity in gender, as part of the 

Meetings attended

Steve Ingham

Attendance at Board Meetings (Committee attendance shown for Committee members only)

Andrew Bracey (appointed 23 April 2012)

Charles-Henri Dumon (left the Board on 28 February 2012)

Stephen Puckett (resigned 18 May 2012)

Board

11

11

6

2

5

Board

Audit
Committee

Remuneration
Committee

Nomination
Committee

Total Non-Executive Meetings

Meetings attended

Robin Buchanan

Simon Boddie (appointed 24 September 2012)

David Lowden (appointed 22 August 2012)

Ruby McGregor-Smith

Dr Tim Miller

Hubert Reid (resigned 18 May 2012)

Reg Sindall (resigned 22 August 2012)

11

11

3

3

9

9

6

4

8

8

2

2

7

7

4

4

7

7

4

4

7

5

2

2

4

4

-

-

4

4

4

2 

48

During the year, the Nomination Committee oversaw the 
search for two new non-executive directors assisted by 
The Inzito Partnership. Detailed role profiles were agreed 
by the Committee. Then a shortlist of suitable candidates 
was selected to go forward to an interview process.
This resulted in the recommendation of the appointment
of David Lowden who joined on 22 August 2012 and
Simon Boddie who joined on 24 September 2012.

Re-election of Directors
All Directors are subject to election by the shareholders
at the first Annual General Meeting following their
appointment. In accordance with the Code, the Directors 
have resolved that they will all submit themselves for
annual re-election at the AGM. Accordingly, at the
forthcoming AGM to be held on 6 June 2013,
Simon Boddie and David Lowden will offer themselves
for election, with the remaining Directors offering
themselves for re-election. As a result of their annual 
performance evaluation, the Board considers that their 
individual performances continue to be effective, with
each Director demonstrating commitment to their role.
The Board is therefore pleased to support their re-election at 
the forthcoming Annual General Meeting.

Induction and training programme
On appointment to the Board, each Director discusses with 
the Company Secretary the extent of training required and 
a tailored induction programme to cover their individual 
requirements is then compiled. Elements of the programme 
typically consist of meeting senior management, site visits 
and attending internal conferences. In addition, information 
is provided on the Company’s services, Group structure, 
Board arrangements, financial information, major
competitors and major risks. After an initial induction phase, 
updates are provided on a periodic basis.

Performance evaluation
In line with the requirements of the UK Corporate
Governance Code for an external Board evaluation
every three years, the Board, as part of its commitment
to ensuring effectiveness and evaluating its performance,
together with that of its Directors and Committees, has 
engaged the services of an external company to conduct
a Board Evaluation exercise. Due to the extensive changes 
to the Executive and Non-Executive Directors in the year, 
the Board agreed to defer the start of the review until April 
2013 to allow the Board as a whole and in particular the 
newer directors time to provide meaningful feedback into 
the process.

The review will be conducted by Board and Committee 
meeting observations, and interviews of each of the
directors and key non-Board contributors. The findings
will be presented to the individual directors to give
feedback on their performance and also presented to
the Board as a whole. Where areas of improvement are
identified, actions will be agreed upon and training will
be provided as required. This report will also be used to
measure progress against the improvement areas in the 
following year’s review. The scope of the review will cover 
directors’ performance individually and collectively, overall 
composition and diversity of the board, and all aspects of 
procedure and effectiveness.

Due to this philosophy of nurturing our own talent,
succession planning is an inherent part of the business
process. We do not make promotions or move people within 
the business unless there is a clear successor for the vacant 
position. It is one of the key responsibilities of all levels of 
management, and not just the Board, to have a clear plan  
of development for their direct reports, and for themselves.

Conflicts of interest
The Company has implemented robust procedures, in line 
with the Companies Act 2006, requiring Directors to seek 
appropriate authorisation prior to entering into any outside 
business interests. In all cases where a potential conflict is 
identified, it is Board policy that the Director in question is 
not involved in any discussion of the area or issue giving 
rise to the conflict. During the course of the year, the Board 
reviewed and authorised, in accordance with the
Company’s Articles of Association, a small number of 
external directorships and other business interests held by 
individual directors. However, none were regarded as being 
of such significance as to give rise to a conflict of interest.

All Directors are aware of their continuing obligation to
report any new interests or changes in existing interests that 
might amount to a possible conflict of interest in
order that these may be considered by the Board and
appropriate authorisations given.

Succession planning
One of the basic premises behind the strategic
development of the PageGroup business, is that growth is 
organic. It is therefore one of the fundamental principles of 
the Company that we train and develop our own people. 
This approach creates opportunities for career progression 
and helps us attract and retain high calibre individuals.

Company Secretary
All Directors have access to the advice and services of
the Company Secretary, who is responsible for ensuring that 
Board procedures and applicable rules and regulations are 
observed. There is an agreed procedure for Directors
to obtain independent professional advice, if necessary,
at the Company’s expense.

49

accountaBilitY

Responsibilities
The Directors acknowledge their responsibility for the
preparation of the Annual Report. The Statement of
Directors’ Responsibilities is shown on page 130.
A statement by the auditors about their reporting
responsibilities is shown in the Independent Auditors’ 
Report on page 68.

Strategy
A detailed discussion of results, strategy and outlook
is contained within the Business Review of this
Annual Report.

Audit Committee
The Audit Committee comprises the independent
Non-Executive Directors and is chaired by Ruby 
McGregor-Smith. The Committee members have broad 
experience and knowledge of financial reporting. Their 
relevant qualifications and experience are shown in their 
biographies on the Board of Directors (pages 30 and 31).

The Board believes that Ruby McGregor-Smith, Simon 
Boddie and David Lowden have recent and relevant
financial experience. The other member of the Audit

The Audit Committee comprises  
the independent Non-Executive 
Directors and is chaired by Ruby 
McGregor-Smith.

Committee, Dr Tim Miller has wide experience in regulatory 
and risk issues. The Committee met eight times in 2012 
to fulfil its duties and included attendance by the external 
auditor where required. The Chairman of the Audit 
Committee also met with the external auditors during the 
year without the presence of management.

In 2012, the Audit Committee discharged its
responsibilities as set out in the terms of reference, which 
can be found on our website www.page.com/investors

Its principal tasks are to ensure the integrity of the
Company’s Financial Reporting process, review the
effectiveness of the Group’s risk management and internal 
control systems, review the scope of the external audit,
consider issues raised by the external auditor, and review 

The objectivity and independence of the external auditor
is safeguarded by:

a. obtaining assurances from the external auditor that
  adequate policies and procedures exist within its firm
to ensure the firm and its staff are independent of the

  Group by reason of family, finance, employment,

investment and business relationships (other than in
the normal course of business);

b. enforcing a policy concerning the provision of non-audit
  services by the auditor which governs the types of work:

i. 
from which the external auditor is excluded;
ii.  for which the external auditor can be engaged
  without referral to the Audit Committee; and
iii.  for which a case-by-case decision is required,

includes all engagements over certain fee limits.

Ernst & Young LLP are the Group’s  
external auditors.

 The following areas are considered to be unacceptable 
for the external auditor to undertake:

the half-yearly and annual accounts before they are
presented to the Board, focusing in particular on
accounting policies and compliance, and areas of
management judgement and estimates, as well as
ensuring the independence of the external auditor and
the provision of additional services to the Company.
It reports to the Board annually on how it has discharged 
its responsibilities.

Objectivity and independence of external auditor
Ernst & Young LLP is employed to perform work in addition 
to their statutory duties where it is felt that they are best 
placed to carry out the engagement as a result of their 
being the Group’s auditor. All other work is awarded on  
the basis of competitive tender.

  • 

 selection, design or implementation of key financial
systems;

  •  maintaining or preparing the accounting books and
records or the preparation of financial accounts or
other key financial data;

  •  provision of outsourced financial systems;
  •  provision of outsource operational management

functions;
  • 
recruitment of senior finance or other executives;
  •  secondment of senior finance or other executives;
  •  provision of internal audit services;
  •  valuation services or fairness opinions; and
  •  any services specifically prohibited to be provided
by a listed company’s external auditors under

  UK regulations.

50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Listing Rules that incorporate a Code of Practice known 
as the UK Corporate Governance Code, which requires 
that Directors review, at least annually, the effectiveness of 
the Group’s system of internal controls. This requirement 
stipulates that the review shall cover all material controls 
including operational, compliance and risk management, 
as well as financial. Internal Control Guidance for Directors 
on the Combined Code (“the Turnbull Report”) was
published in 1999 (updated in 2005) and sets out best
practice on internal audit for UK listed companies and
assists them in applying Section C.2 of the Code.

The following criteria also need to be met before the
external auditors are contracted to provide such services:

  • 

  • 

  • 

  • 

the firm has the necessary skills and experience  
to undertake the work;
there are no potential conflicts that may arise as a  
result of carrying out this activity;
the external audit firm is subject to the company’s
normal tendering processes; and
in addition to the normal authorisation procedures  
and prior to inclusion in a tender, approval has to be  
given by the Chief Financial Officer and, if the fee  
exceeds a certain level, the Audit Committee.

•  the robustness and perceptiveness of the auditors in

their handling of the key accounting and audit
judgements; and

•  the content of the external auditor’s reporting on

internal control.

Effectiveness of External Audit
The effectiveness of the external audit process is
dependent on appropriate audit risk identification. At the 
start of the audit cycle we receive a detailed audit plan 
from Ernst & Young LLP, identifying their assessment of 
these key risks. These risks are tracked through the year 
whenever we receive reporting from them.

The Directors review, at least annually,  
the effectiveness of the Group’s system  
of internal controls.

c.  enforcing a policy of reviewing all cases where it is
  proposed that a former employee of the external auditor
  be employed by the Group in a senior management
  position; and

d.  monitoring the external auditors’ compliance with
  applicable UK ethical guidance on the rotation of
  audit partners.

The Committee has also considered the likelihood of a 
withdrawal of the auditor from the market and noted that 
there are no contractual obligations to restrict the choice
of external auditors. To assess the effectiveness of the 
external auditors, the Audit Committee reviewed:

Meetings are held between the Chairman of the Audit 
Committee and the external auditor during the year 
without management being present to provide additional 
opportunity for open dialogue and feedback from the 
Committee and the auditor. Matters typically discussed may 
include, amongst other items, the auditor’s assessment of 
business risks and related management activity, external 
auditor independence and confirmation that there has been 
no restriction in scope placed on them by management, 
the transparency and openness of interactions with 
management and records made available, and how they 
have exercised their professional scepticism.

In the previous year, with Deloitte LLP having been
the group auditors since 1998, the Audit Committee
recommended to the Board that is was appropriate to put 
the Group audit out to competitive tender. Ernst & Young 
LLP were successful in that process. Following the above, 
the Audit Committee has recommended to the Board that 
Ernst & Young LLP is re-appointed.

•  the arrangements for ensuring the external auditors’

independence and objectivity;

•  the external auditors’ fulfilment of the agreed audit plan
  and any variations from the plan;

Internal control
The responsibilities of the Directors in respect of internal 
control are defined by the Financial Services Authority’s 

51

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The Board has assessed existing risk management and
internal control processes during the year ended 31
December 2012. The Group operates in accordance with 
the current Turnbull guidance. The Board believes it has 
the procedures in place such that the Group has fully
complied for the financial year ended 31 December 2012 
and at the date of this report.

safeguard Group assets, ensure proper accounting records 
are maintained and that the financial information used 
within the business and for publication is reliable. Any
system of internal control can only provide reasonable,
but not absolute, assurance against material misstatement 
and loss. Key elements of the system of internal control
are as follows:

The Directors are responsible for the Group’s system of 
internal financial and operational controls, which are
designed to meet the Group’s particular needs and aim to

Group organisation
The Board of Directors meets at least ten times a year,
focusing mainly on strategic issues, and operational and
financial performance. There is also a defined policy on 
matters reserved strictly for the Board. The Managing
Director of each operating division is accountable for
establishing and monitoring internal controls within
that division;

The Group operates in accordance with 
the current Turnbull guidance.

Annual business plan
The Group has a comprehensive budgeting system with
an annual budget approved by the Board;

Quarterly re-forecasting
The Group prepares a full-year reforecast on a quarterly 
basis showing, by individual businesses/disciplines, the 
results to date and a reforecast against budget for the 
remaining period up to the end of the year;

Financial reporting
Detailed monthly reports are produced showing
comparisons of results against budget, forecast and the 
prior year, with performance monitoring and explanations 
provided for significant variances. The Group issues
trading updates to shareholders on a quarterly basis;

Audit Committee
There is an established Audit Committee whose activities 
are previously described;

Financial and operational controls
Individual operations complete an annual controls self 
assessment and certification statement. Each operational 
manager, in addition to the finance function for that
operation, confirms the adequacy of their systems of
internal control and compliance with Group policies.
The statement also requires the reporting of any significant 
control issues, including suspected or reported fraud,
that have emerged so that areas of Group concern can be 
identified and investigated as required;

Risk management
Identification of major business risks is carried out at 
Group level in conjunction with operational management 
and appropriate steps taken to monitor and mitigate risk;

Public interest disclosure policy (whistleblowing)
The audit committee has reviewed arrangements by which 
staff of the company may, in confidence, raise concerns 
about possible improprieties in matters of financial
reporting or other matters. Arrangements are in place for 
the proportionate and independent investigation of such 
matters and for appropriate follow-up action; and

Internal audit activities
The internal audit function is an independent, dedicated 
Internal Audit team, comprising the Head of Internal Audit 
and a team of Internal Auditors. Businesses are visited on a 
risk-based and rotational basis to assess the effectiveness 
of controls in mitigating specific risks. In addition, risks are 
regularly reviewed and changes are made to the risk profile 
where necessary. All internal audit activities are reported to 
the Audit Committee.

52

During the year, the Board monitored and reviewed the
effectiveness of the internal audit activities. The Board has 
applied principle C.2 of the Code and confirms that there
is an ongoing process for identifying, evaluating and
managing the significant risks faced by the Group and
that the processes have been in place for the year under 
review and up to the date of approval of the annual report 
and accounts.

The Remuneration Committee comprises 
the independent Non-Executive Directors 
and, since 22 August 2012, is chaired by 
David Lowden.

RemuneRation

Remuneration Committee
The Remuneration Committee comprises the independent
Non-Executive Directors and, since 22 August 2012, is 
chaired by David Lowden, who took over the Chairmanship 
from Reg Sindall. The Committee reviews the Group’s 
policy on the Chairman’s, Executive Directors’ and senior 
executives’ remuneration and terms of employment, makes 
recommendations upon this, along with the specific level 
of remuneration to the Board, and also approves the
provision of policies for the incentivisation of senior
employees, including share schemes.

The Committee meets at least three times a year and 
is also attended by the Chief Executive Officer, except 
when his own remuneration is under consideration. 
The Remuneration Report includes information on the 
Directors’ service contracts. The terms of reference of the 
Remuneration Committee can be found on our website. 
The Report of the Remuneration Committee can be found 
on pages 54 to 67 of this Annual Report.

Relations With shaReholDeRs

Board contact with shareholders
Communications with shareholders are given a high
priority. The main contact between the Board and
shareholders is through the Chief Executive Officer and the
Chief Financial Officer. They undertake two major investor
“roadshows” each year in February/March and August/
September, in which numerous one-to-one meetings with 
shareholders take place. The outcome of these meetings 
and the views of shareholders are relayed back to the 
Board by the corporate brokers, at the end of each
roadshow. The Group’s corporate brokers also report 
monthly to the Board on broking activity during the month 
and any issues that may have been raised with them.

Shareholders are invited to attend the Annual General 
Meeting where they are able to discuss any concerns with 
the Non-Executive Directors.

When requested by shareholders, individual matters can be 
discussed with the Chairman or if appropriate, the Senior 
Independent Director. In addition, the Chairman of the 
Remuneration Committee consulted widely on the changes 
to Executive Director Remuneration and is available to 
discuss remuneration topics with shareholders. The Group 
has a website with an investor section (www.page.com/
investors) that contains Company announcements and 
other shareholder information.

Annual Report
The Annual Report is designed to present a balanced
and understandable view of the Group’s activities and 
prospects. The Business Review provides an assessment 
of the Group’s affairs and position. The Annual Report and 
Interim Report are sent to all shareholders on the Register.

The Group has a website with an investor 
section (www.page.com/investors) that 
contains Company announcements and 
other shareholder information.

53

RemuneRation RePoRt

54

Dear shareholder

As the new Chairman of the Remuneration Committee of 
PageGroup, I am writing to explain the rationale for the 
changes we are proposing to our executive remuneration 
framework.

While it was our intention to introduce changes with 
effect from January 2012, as you will be aware, the 
business leadership underwent significant change with the 
departures of Stephen Puckett and Charles-Henri Dumon 
and the arrival of Andrew Bracey. There were also a number 
of changes in the Non-Executive Directors on the Board, 
with Sir Adrian Montague, Hubert Reid and Reg Sindall all 
leaving the Board, Robin Buchanan becoming Chairman, 
and Simon Boddie and myself joining.

The executive changes have had a significant impact on 
the roles and responsibilities of the executive directors 
and senior management team. The Committee therefore 
considered it appropriate to further review the remuneration 
structure in the context of these changes, whilst maintaining 
the core principles and ensuring it continues to be aligned 
with the business strategy and creation of shareholder 
value.

This review has now been completed and the Remuneration 
Committee has determined that a number of changes 
should be made to the existing structure for 2013 and 
subsequent years. These include shifting the mix of fixed 
and variable remuneration to a greater percentage fixed 
component and reducing the volatility of pay, by introducing 
caps on annual bonuses, long-term incentives and on total 
pay. The review also reduces the cash components of the 
annual bonus, setting performance criteria against all of the 
long-term incentives and enhancing shareholding guidelines. 
A full disclosure of the proposed changes is provided in this 
2012 remuneration report and shareholders will be asked to 
approve the revised remuneration framework at the AGM on 
6 June.

to profit, it is no longer fit for purpose due to significant 
changes in the size and shape of the business, the 
increased responsibilities of the Chief Executive, and also 
the changes to UK corporate governance in the last decade.

In particular, both shareholders and the Board have had 
increasing concerns that the current remuneration structure 
is too focused on short-term performance and may not 
adequately encourage longer-term decision-making. This 
structure has also resulted in remuneration being unduly 
volatile. It has created the dual risk of potential overpayment 
in years of significant profit and did not provide a strong 
retention tool for the strong management team in periods 
of economic downturn. This management continuity and 
retention is critical for a company that has built its success 
on organic growth and promotion from within the business. 
Indeed, the importance of senior management retention is 
raised frequently in meetings with shareholders. PageGroup 
has an entirely home-grown operational management 
team that has typically between 15 and 25 years each of 
PageGroup experience, including the CEO with 26 years. 
That longevity is particularly important in such a cyclical 
people business.

PRinciPles of the RevieW

As we have explained previously, the current remuneration 
structure was established in 2001 when PageGroup was 
appreciably smaller. When that structure was introduced, 
PageGroup had 109 offices in 14 countries and employed 
1,506 fee earners. It was making a gross profit of £243m 
and had a market capitalisation of £656m. PageGroup 
now has 164 offices in 34 countries, gross profit in 2012 of 
£527m and as at the end of 2012, a market capitalisation of 
£1,255m. While the existing remuneration structure served 
the business well since the IPO, being strongly aligned 

This has led the Remuneration Committee to seek to 
establish pay arrangements that keep the clear link to 
delivery of performance to shareholders and that have 
a greater retentive element, more suitable for a more 
mature and global business. At the same time the 
remuneration scheme should recognise the recent changes 
to the management structure, which removed four senior 
executives, leading to annual savings of c. £3m p.a., and 
a considerable increase in the responsibilities of the Chief 
Executive. The Remuneration Committee also took the 
opportunity to ensure that the remuneration arrangements 
are in compliance with the Corporate Code.

The Remuneration Committee believes it is in shareholders’ 

interests to pay competitive market salaries, profit based 
bonuses, which are less vulnerable to excessive fluctuations 
and introduce a long-term incentive plan based on more 
conventional three-year performance time horizons rather 
than driven by short-term annual performance.

In summary, we are therefore proposing:

•   Rebalancing the fixed vs. variable weighting of 

remuneration components towards lower volatility;

•   Capping the previously uncapped maximum bonus and 

reducing the cash bonus available;

•   Introducing an element of the bonus focused on key 

strategic objectives;

•   Capping the previously uncapped maximum long term 
incentive and making the entire award subject to EPS 
targets as well as the achievement of specific strategic 
objectives;

•  Introducing enhanced shareholding requirements; and
•  Introducing clawback arrangements.

The Committee appreciates all the feedback received from 
shareholders and hopes to receive your support at the 
forthcoming AGM.

David Lowden
Remuneration Committee Chairman
5 March 2013

55

This report has been prepared in accordance with Schedule 
8 to The Accounting Regulations under the Companies Act 
2006. The report also meets the relevant requirements of 
the Listing Rules of the Financial Services Authority and 
describes how the Board has applied the principles relating 
to Directors’ remuneration in the UK Corporate Governance 
Code. As required by the Act, a resolution to approve the 
report will be proposed at the Annual General Meeting of  
the Company at which the financial statements will  
be approved.

scoPe anD memBeRshiP of 
RemuneRation committee

The Remuneration Committee, which meets not less 
than three times a year, comprises the independent Non-
Executive Directors. The Chief Executive Officer attends the 
meetings as required, except when his own remuneration 
is under consideration. The purpose of the Remuneration 
Committee is to review, on behalf of the Board, the 
remuneration policy for the Chairman, Executive Directors 
and other senior executives and to determine the level of 
remuneration, incentives and other benefits, compensation 

The purpose of the Remuneration 
Committee is to review the 
remuneration policy for the  
Chairman, Executive Directors and 
other senior executives.

payments and the terms of employment of the Executive 
Directors and other senior executives. It seeks to provide a 
remuneration package that aligns strongly the interests of 
Executive Directors with those of the shareholders. David 
Lowden was appointed as Chairman of the Remuneration 
Committee on 22 August 2012 replacing Reg Sindall who 
retired from the Main Board and its Committees on 22 
August 2012. The Board would like to thank Reg Sindall for 
his valuable contribution in this role. As well as reviewing the 
overall executive remuneration structure for the business 
going forward, the Committee has continued to review 
the current year remuneration of the Executive Directors 
with regard to the need to maintain a balance between the 
constituent elements of salary, annual bonus and long-term 
incentives and other benefits.

The Committee retained independent remuneration 
consultants (Deloitte LLP) and has taken advice during the 
year from them in relation to certain executive remuneration 
matters. Deloitte LLP has no other connection to the 
company and is a member of the Remuneration Consultants 
Group and as such voluntarily operates under the code of 
conduct in relation to executive remuneration consulting 
in the UK. No Directors, other than the members of the 
Remuneration Committee, provided material advice to the 
Committee on Directors’ remuneration.

It seeks to provide a remuneration package 
that aligns strongly the interests of Executive 
Directors with those of the shareholders.

RemuneRation PolicY

The objective of the Group’s remuneration policy is 
to drive shareholder value by attracting and retaining 
management with the appropriate professional, managerial 

and operational expertise necessary to realise the Group’s 
strategic objectives, as well as to establish a framework for 
remunerating all employees.

It is the Company’s policy that all Executive Directors’ 
service contracts contain a 12 month notice period. The 
Non-Executive Directors do not have service contracts with 
the Company. They are appointed for an initial three year 
term and thereafter may be reappointed for a further two 
terms of three years, subject to annual re-election at Annual 
General Meetings. Additional details of service contracts 
are shown on page 66. As the Remuneration Committee 
has proposed changes to the remuneration structure for 
the Executive Directors from 2013, this report details the 
current year remuneration policies and then separately the 
proposals for 2013 onwards.

executive DiRectoRs’ 
RemuneRation foR 2012

The remuneration for 2012 agreed by the Committee for the 
Executive Directors contains the following elements: a base 
salary and benefits, an annual bonus, share plan awards and 
pension benefits. The remuneration of the Non-Executive 
Directors is determined by the Board and is disclosed on 
page 59.

Base salaRY anD Benefits

The Committee establishes salaries and benefits by 
reference to those prevailing in the employment market 
generally for Executive Directors of companies of 
comparable status and market value, taking into account 
the range of incentives described elsewhere in this 

56

report, including a performance bonus. Reviews of such 
base salary and benefits are conducted annually by the 
Committee. Since flotation the Group has operated a 
policy of providing below median salaries, with the balance 
of the package provided through incentives aligned with 
Group performance and shareholder value to ensure a total 
remuneration package geared to performance.

Incentives are aligned with Group 
performance and shareholder value to 
ensure a total remuneration package 
geared to performance.

As outlined above, there were a number of changes to the 
board of directors during 2012, with Charles-Henri Dumon 
leaving the Board in February 2012 and Stephen Puckett 
being replaced by Andrew Bracey in April 2012. This led 
to a change in the roles and responsibilities of the Chief 
Executive Officer. In light of these changes and as part of a 
future transition to a new remuneration structure described 
in further detail later in this report, Steve Ingham’s salary 
for 2012 was increased by 14.8% to £450,000. No further 
changes were made to his benefits for 2012. The Committee 
decided not to increase the base salaries for Charles-Henri 
Dumon or Stephen Puckett during 2012. Andrew Bracey 
received a base salary of £360,000 p.a. effective from his 
appointment on 23 April 2012. The table below shows the 
base salaries of each Executive Director in 2011 and 2012, 
in the currency in which they were paid.

annual Bonus Plan

In 2012, the Annual Bonus Plan operated for Steve Ingham 
and, for the proportion of the year during which he served, 
Stephen Puckett. Charles-Henri Dumon did not receive a 
bonus during 2012. Andrew Bracey did not participate in the 
bonus pool in 2012 and had a maximum bonus opportunity 
of 150% of salary, subject to the achievement of stretching 
financial and personal targets set by the Committee.

The Annual Bonus Plan makes awards from a pool of 
profits earned during the financial year. In 2012, the bonus 
pool for the participating Executive Directors was equal 
to 3.85% of profits earned above a threshold equal to half 
of targeted profits for the year. Had profits exceeded 1.1 
times the targeted level, then an additional 1.3% of profits 
earned above the targeted level would have been added to 
the bonus pool. The Remuneration Committee retains the 
discretion to review this arrangement and set different rates 
and thresholds as it deems appropriate for the business.

Profits are defined as Group profit before taxation, 
exceptional items and before the Executive Directors’ 
annual bonus charges and charges or credits resulting from 
the Incentive Share Plan described below or other share 
option grants. The bonus pool calculation is not entirely 
formulaic as the Committee has the ability to vary the pool 
both up and down, by up to 10%, to reflect its view of the 
performance of the Company relative to its 

directly comparable peers. Despite what the Committee 
believed was a strong performance of the business in tough 
trading conditions, due to the overall reduction in profit the 
Committee decided not to vary the 2012 bonus pool.

The targeted level of profits for 2012 was £93.0m, as 
defined above, and was set at the start of 2012 by reference 
to market expectations and internal forecasts at that time. 
Due to the downturn in market conditions during 2012, the 
targeted level of profits was not achieved by the business 
and, as a result, the bonus pool from which the executive 
directors individual bonuses are drawn for the participating 
executive directors reduced by 23.4% compared to 2011. 
However, the amount of the bonus pool for the Executive 
Directors was adjusted down further as a result of taking 
into account the changes to the Board, both in terms of 
those executive directors included in the pool and the 
changes to Steve Ingham’s responsibilities during the 
year. This resulted in the overall pool being allocated being 
reduced from the 3.85% of profits (as defined above) used 
in previous years, to 2.59%.

Currency

2012 (‘000s)

2011 (‘000s)

% Change

Director

Steve Ingham

Stephen Puckett

Andrew Bracey

Sterling

Sterling

Sterling

Charles-Henri Dumon

Swiss Francs

450

299

360

653

392

299

-

653

14.8

-

-

-

57

Unlike all other employees who receive all their annual 
bonuses in cash, the Executive Directors’ cash element 
of their annual bonus is restricted to a multiple of salary. 
In the event that the Executive Director’s annual bonus 
entitlement is greater than 150% of salary, only an amount 
equal to 150% of the executive’s salary is paid in cash. 
To reward service over a longer period, any amount of the 
bonus pool above 150% of the individual’s salary level is 
deferred, paid into an employee benefit trust and invested 
in the Company’s shares with no matching investment by 
the Company. Such shares are reserved for the executive 
and vest in equal annual tranches over two years, normally 
so long as the executive is still in employment at that time. 
The Income Statement for the year carries a charge for the 
Directors’ annual bonus paid in cash while the deferred 
amount is charged in subsequent years until the shares vest. 
Based on the 2012 results, the total amount deferred for the 
Executive Directors is £0.1m (2011: £0.1m).

assessed from a maximum bonus opportunity of 150% of 
salary. The Committee decided to award 75% of the 100% 
opportunity that was subject to the achievement of financial 
targets and 100% of the 50% opportunity that was subject 
to personal targets. As a result, Andrew Bracey received a 
bonus of 125% of his base salary, or £450,000.

long-teRm incentives

The Company currently operates two forms of long-term 
incentive for Executive Directors and senior management, 
being the Incentive Share Plan and the Executive Share 
Option Scheme. As in 2011, no awards were made in 2012 
under the Executive Share Option Scheme.

As mentioned previously, Andrew Bracey did not participate 
in the bonus pool in 2012, but received a bonus that was 

incentive shaRe Plan (isP)

The ISP, which was approved by shareholders in 2003, is 
funded with a percentage, currently 6%, of Group profits. 
Not more than 30% of this amount is available for awards 
to the Executive Directors, the balance being available 
for awards to senior employees. Awards under the ISP 
are satisfied in shares of the Company, which are market 
purchased and held by the employee benefit trust. The 
Committee retains the discretion to review the proportion 
of profits dedicated to the ISP in the light of the growth in 
the size of the Company, its profitability and the number of 
Executive Directors. Awards vest after a three year period. 
Two thirds of these shares (“Deferred Share Awards”) are 
subject to a three-year deferral period, during which they 
will be forfeited if the relevant director or senior employee 
leaves, other than in “compassionate circumstances”. 
The remaining third (“Performance Share Awards”) are also 
deferred for three years, but are subject to the following 

earnings per share (“EPS”) growth targets over the three 
year period:
•   Performance share awards of up to 50% of a Director’s 

or senior employee’s salary only vest if EPS grows by an 
average of 5% over the growth in UK RPI per annum over 
the three year period;

•   Any excess between 50% and 75% of salary only vests 
to the extent that EPS grows by 7.5% over the growth in 
UK RPI per annum over the three year period;

•   Finally, to the extent that the performance share award is 
greater than 75% of an executive’s salary, the hurdle is 
10% over the growth in UK RPI per annum over the three 
year period; and

•   If awards do not vest after three years, they automatically 

lapse.

Based on the 2012 results, the total award available to 
be made in 2013 was £4,664,148. Of this, £556,500 was 
allocated to Steve Ingham, being an award of 12% of the 
pool, slightly up on the proportion awarded in previous years 
in recognition of his increased responsibilities (2011: 10%). 
Andrew Bracey was awarded £360,000, being 100% of 
his base salary. Awards totalling £3,750,000 will be made 
to other senior employees. Details of the awards made in 
2012 to the Executive Directors are disclosed on page 61. 
As reported in the 2009 Remuneration Report, due to the 
highly uncertain outlook at the time of making the awards, 
the Remuneration Committee concluded that performance 
shares awarded in March 2009 would vest over the four
year period to March 2013. As such, the performance 
criteria on the Performance Shares and Performance Share 
Options awarded under the Incentive Share Plan in 2009 
were tested at the end of 2012 and having exceeded the 
required 10% over the growth in UK RPI per annum over the 
four year period, they will vest in full on 10 March 2013. No 
awards were made under the Incentive Share Plan in 2010 
and thus there are no other Incentive Share Plan awards to 
test for performance against the 2012 results.

58

shaRe aWaRD

Andrew Bracey was granted a deferred share award on 
appointment of 75,472 shares, being one-times base salary 
of £360,000 converted into shares at 477p. This grant was 
made in two equal awards, which will vest after one and two 
years from the date of Andrew’s appointment, subject to his 
continuing employment.

emoluments

The aggregate emoluments, excluding pensions, of the 
Directors of the Company who served during the year
are shown in the table opposite. Emolument notes:

1.  Steve Ingham is the highest paid director.
2.  Charles-Henri Dumon’s salary, benefits and
  compensation amounts were paid in Swiss Francs.
3.  Benefits include, inter alia, items such as company car
  or cash alternative, fuel and medical insurance.
4.  Represents the performance proportion of the Incentive
  Share Plan awarded in March 2009 and the non-
  performance proportion of the Incentive Share plan to
  be awarded in March 2013.

2012

Executive

Steve Ingham (Note 1)

Andrew Bracey

Charles-Henri Dumon (Note 2)

Stephen Puckett

Non-Executive

Robin Buchanan

Ruby McGregor-Smith

Dr Tim Miller

Simon Boddie

David Lowden

Hubert Reid

Reg Sindall

Total

2011

Executive

Steve Ingham (Note 1)

Charles-Henri Dumon (Note 2)

Stephen Puckett

Non-Executive

Sir Adrian Montague CBE

Reg Sindall

Ruby McGregor-Smith

Dr Tim Miller

Hubert Reid

Robin Buchanan

Total

Salary
& Fees

Benefits
(Note 3)

Annual
Bonus

Deferred
Annual Bonus

Incentive Share
Plan (Note 4)

Compensation
Amounts

£’000

£’000

£’000

450

249

59

159

220

58

47

13

21

19

36

28

17

19

15

-

-

-

-

-

-

-

675

450

-

250

-

-

-

-

-

-

-

£’000

76

-

-

-

-

-

-

-

-

-

-

£’000

659

360

-

-

-

-

-

-

-

-

-

£’000

-

-

2,531

-

-

-

-

-

-

-

-

Total

£’000

1,888

1,076

2,609

424

220

58

47

13

21

19

36

1,331

79

1,375

76

1,019

2,531

6,411

Salary
& Fees

Benefits
(Note 3)

Annual
Bonus

Deferred
Annual Bonus

Incentive
Share Plan

Compensation
Amounts

£’000

£’000

£’000

392

460

299

150

51

51

46

49

18

28

68

29

-

-

-

-

-

-

588

299

520

-

-

-

-

-

-

£’000

77

£’000

391

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

1,516

125

1,407

77

391

£’000

-

-

-

-

-

-

-

-

-

-

Total

£’000

1,476

827

848

150

51

51

46

49

18

3,516

59

Pension Benefits

Executive Directors are eligible to participate in the Group 
pension plan which is a defined contribution scheme. 
In 2012, each Executive Director received a pension 
contribution or a cash alternative as a percentage of their 
base salary, as shown opposite.

Director

Steve Ingham

Stephen Puckett

Andrew Bracey

Charles-Henri Dumon

2012

113

40

48

22

% of Base Salary

2011

% of Base Salary

25

25

20

25

98

75

-

115

25

25

-

25

DiRectoRs’ inteRests anD
shaRe oWneRshiP ReQuiRements

It is PageGroup policy that Executive Directors are required 
to build and hold, as a minimum, a direct beneficial interest 
in the Company’s ordinary shares equal to their base salary. 
As at 31 December 2012, both Executive Directors
complied with this requirement.

The beneficial interests of the Directors who served during 
the year and their families in the ordinary shares of the 
Company of 1p each are shown in the adjacent table.  
For the Directors in office at the balance sheet date there 
has been no change in these interests from 31 December 
2012 to 5 March 2013.

1.  Steve Ingham transferred 146,511 shares from the
Incentive Share Plan and 33,422 from the Deferred
  Annual Bonus Plan into his direct holding in the year.
2.   Andrew Bracey was awarded 75,472 shares on 23 April 
2012 that will vest in equal annual tranches over two 
years, subject to his remaining in employment at that time.

3.  Charles-Henri Dumon disposed of 615,110 out of his
  direct holding in the year.
4.  Stephen Puckett transferred 146,511 shares from the
Incentive Share Plan and 26,636 from the Deferred
  Annual Bonus Plan into his direct holding and also
  disposed of 173,147 out of his direct holding in the year.

60

Ordinary
shares
of 1p

At
1 January
2012

Transferred in year

ISP

ABP

Total
transferred
in year

Acquired
in year

Disposal
in year

As at 31
December
2012

Robin Buchanan

Steve Ingham

Direct
Holding

Direct
Holding

39,678

-

-

-

1,387,241

146,511

33,422

179,933

Andrew Bracey

Direct
Holding

-

Charles-Henri Dumon

Direct
Holding

615,110

-

-

-

-

-

-

Stephen Puckett

Direct
Holding

-

146,511

26,636

173,147

-

-

75,472

-

-

-

39,678

1,567,174

75,472

-

-

(615,110)

(173,147)

-

-

 
 
incentive shaRe Plan

DefeRReD annual Bonus

Details of awards made under the Incentive Share Plan that 
remain outstanding at 31 December 2012 are as follows
in the below table.

1.  The value of the award made under the PageGroup 
Incentive Share Plan to Steve Ingham in 2012 was 
£586,786 and was based on the purchase price of the 
Company’s ordinary shares on 12 March 2012 of 477.0p. 
The market value at the date of their award of the shares 
that vested in the year was 187.5p.

2.  The total value of the awards at 31 December 2012 for 

Steve Ingham and Charles-Henri Dumon was £1,496,497 
and £1,010,584 respectively. This is calculated using the 
closing market price of the Company’s ordinary shares

  at 31 December 2012 of 395.0p.
3. For the awards made in 2012, the performance shares
  vest over three years and have a base EPS for the
  performance criteria of 22.01p.

As described on page 57, in the event that the Executive 
Directors’ bonus entitlement is greater than 150% of salary, 
the excess is deferred, invested in the Company’s shares 
and delivered to the individual in two equal tranches on the 
first two anniversaries of the grant.

In respect of 2012, a total of £0.1m will be awarded to 
Steve Ingham, being the only Executive Director to whom 
this applies, in March 2013, representing this excess and 
has been included in the emoluments table for the year as 
shown on page 59.

There has been no charge made to the income statement in 
the year for the deferred element of the 2012 Annual Bonus 
Plan. The charge for the year will be spread over future 
periods as described in the accounting policies in Note 1
on page 82. For full descriptions of the vesting conditions, 
see “Annual Bonus Plan” on page 57.

Total award at 1 January 2012

Awarded during the year

Total award at 31 December 2012

Perf.
Shares

Non-perf.
Shares

Total
Shares

Perf.
Shares

Non-perf.
Shares

Total
Shares

Vested
in year

Perf.
Shares

Non-perf.
Shares

Total
Shares

Steve Ingham

187,805

375,608

563,413

41,005

82,011

123,016

(307,569)

228,810

150,050

378,860

Charles-Henri Dumon

187,805

375,608

563,413

Stephen Puckett

187,805

375,608

563,413

-

-

-

-

-

-

(307,569)

187,805

68,039

255,844

(563,413)

-

-

-

61

Details of awards made under the deferred Annual Bonus Plan that remain outstanding at 31 December 2012 are as 
shown in the table below. The average market value at the date of their award of the shares that vested in the year  
was 491p.

Total award at
1 January 2012

Awarded
during the year

Vested in year

Total award at
31 December 2012

Steve Ingham

140,325

16,232

(70,163)

Charles-Henri Dumon

111,898

Stephen Puckett

111,898

-

-

(55,949)

(111,898)

-

86,394

55,949

Beneficial inteRests in oPtions

The beneficial interests of the Executive Directors who served during the year and their families in share options of the 
Michael Page International plc Executive Share Option Scheme at 31 December 2012 were as shown in the table below. 
The market price of the shares at 31 December 2012 was 395.0p with a range during the year of 341.4p to 497.0p.

Date of
grant

At 1
January
2012 (shares)

Exercised
in year

Lapsed
in year

At 31 
December
2012 (shares)

Exercise
price 
(shares)

Period of
exercise

Steve Ingham

2005

50,000

2010

400,000

Charles-Henri Dumon

2010

400,000

-

-

-

Stephen Puckett

2010

400,000

(400,000)

-

-

-

-

50,000

190.75

2008-2015

400,000

381.5

2013-2020

400,000

381.5

2013-2020

-

381.5

2013-2020

62

DiRectoRs leaving the BoaRD

Stephen Puckett announced his intention to leave the 
Board on 8 July 2011 and having remained in office until 
Andrew Bracey’s appointment on 23 April 2012, retired 
from the Board on 18 May 2012. Stephen Puckett, who was 
employed under a service contract with the company dated 
31 December 2010, was entitled to one year’s salary and 
benefits on termination in accordance with his contractual 
entitlements. Accordingly, he received salary and benefits 
until 11 July 2012, being £174,000 in 2012. Stephen Puckett 
was also eligible for a bonus for the period served during 
2012 and having regard to his individual performance 
and the performance of the Group in the period up until 
18 May 2012, the Committee determined that a payment 
of £250,000 was appropriate and in line with a time 
apportioned amount of what he would have received, based 
on a forecast of the full year’s profit at date of his leaving, 
had he remained in office throughout the year.

As regards long-term incentives, restricted shares previously 
granted under the Incentive Share Plan and Annual Bonus 
Plan and share options under the Executive Share Option 
Scheme were transferred to Stephen Puckett with the 
restrictions lifted at the discretion of the Committee.
Further details of these awards are set out in pages 61  
and 62. The company reimbursed legal fees of £4,250 in 
connection with his termination arrangements.

Charles-Henri Dumon left the Board on 28 February 2012. 
Charles-Henri Dumon, who was employed under a service 
contract with the company dated 13 June 2003, will receive 
salary and benefits until 31 March 2013, he also received 
compensation for loss of office, termination of a Swiss 
employment contract dated 13 June 2003, termination of a 
suspended French contract dated 15 July 1986, and a non-
compete agreement until 31 March 2013. In total for salary

and benefits and all other elements, including legal fees 
in connection with his termination arrangements, from the 
date of his leaving the Board he will receive Swiss Francs 
3,758,849. Charles-Henri Dumon did not receive a bonus 
for either 2012 or 2013. As regards long-term incentives, 
restricted share options previously granted under the 
Incentive Share Plan and Annual Bonus Plan will be vested 
to Charles-Henri Dumon with the restrictions lifted at the 
discretion of the Committee on 31 March 2013. Further 
details of these awards are set out in pages 61 and 62. 

PRoPoseD changes to the 
executive DiRectoRs’
RemuneRation stRuctuRe
foR 2013

Base salary
We are proposing to increase the CEO’s base salary to 
£550,000 from 1 January 2013 and reduce the upper end of 
the incentives the CEO can earn.

Steve Ingham was promoted to CEO at the end of 2005. 
Following a successful first year, his salary was set at 
£360,000 in 2007. Over the next four years Steve’s salary 
increased by 3% in 2008 to £371,000, 0% in 2009 being 
£371,000, 2% in 2010 to £380,000, and 3% in 2011 to 
£392,000, i.e. below the level of inflation despite the growth 
and success of the business.

The proposed move to £550,000 for the CEO’s base salary 
is the second part of a transition to a new remuneration 
structure started last year, when the CEO’s salary was 
increased to £450,000. While the overall increase is part 
of a transition to a new remuneration structure, there has 
also been an increase in his responsibilities due to the 

management changes that were effected at the start of 2012.

In order to check that the base salary level proposed was 
reasonable the Committee looked at a number of data 
points, including overall FTSE 250, FTSE 250 companies 
with a similar market capitalisation, FTSE 250 companies 
with a similar market capitalisation excluding businesses 
that were in very different sectors (for example financial 
services and natural resources), and our competitors. 
Within these datasets the base salary median for the FTSE 
250 was £500,000, while our nearest competitor, was 
£650,000. When viewed against similar market capitalisation 
companies excluding businesses in very different sectors 
the median was £565k. Therefore we felt that being slightly 
below median on the base salary, but with a total maximum 
opportunity slightly above was appropriate.

The new element of the bonus opportunity...
is designed to further encourage executives 
to focus on delivering the strategy of the 
business at the same time as growing profits.

While we had proposed originally to make the full change 
to £550,000 in 2012, in our discussions in late 2011 
shareholders recommended that we staged the increase 
over two years. We agreed to this and, as such, this is now 
the second part of that staged transition. The change to the 
CEO’s base salary should not be viewed in isolation, but 
considered within the context of considerable restraint over 
the last five years, the increase in his responsibilities, the 
overall proposed changes to the executive remuneration 
structure, and that this is the second half of a transition 
recommended previously by shareholders. 

In particular, this increase in the base salary reflects the 
Remuneration Committee’s intention to move away from the 

volatility in the executive directors’ earnings that is inherent 
in the current scheme with a fixed to variable remuneration 
ratio of 18:82 to the new scheme that would have a ratio of 
25:75 at the maximum opportunity. The salary for the Chief 
Financial Officer was deemed to have been set at the market 
median on appointment and at 31 December 2012 he had 
only been in role for eight months. Therefore his salary will 
increase by 1.4% to £365,000 (2012: £360,000), bringing him 
onto the annual review process.

Annual bonus
The current annual bonus for executive directors is a total 
of 3.85% of profit above a threshold equal to half of the 
targeted profits for the year, with an additional 1.3% of 
profit above a further hurdle. However, this exacerbates 
the volatility of the business cycle within the remuneration 
framework.

The proposed annual bonus will be capped at 175% of base 
salary, with 125% against achievement of a PBT target and 
50% assessed against strategic targets. The actual level of 
the award related to PBT targets will be made on a straight-
line pro-rated basis within a PBT range of the target.

The new element of the bonus opportunity, up to a maximum 
of 50% of salary, will be based on the achievement of key 
strategic goals for the relevant financial year. This is designed 
to further encourage executives to focus on delivering the 
strategy of the business at the same time as growing profits. 
This element of the bonus will be subject to the Committee 
being satisfied with the underlying performance of the 
business.

The strategic goals for the annual bonus plan awards would 
be set by the Remuneration Committee at the time of award 
and progress against them be fully disclosed on vesting. 
These measures would be for the achievement of specific 

63

strategic objectives for the business and the delivery of them 
by the executive. Therefore, while the strategic objectives 
would be against business performance, the executive to 
whom the award is made would be directly responsible for 
its delivery. At the time of any award the Committee will 
ensure that appropriate disclosure is made on the strategic 
targets and the executive’s progress against these targets  
to allow shareholders to understand the level of  
performance achieved.

Cash bonus
The current framework has a maximum cash bonus of 150% 
of salary. We are proposing that the maximum cash element 
of the bonus will reduce to 125% of salary.

Long-Term Incentive awards will be tested over a three year 
performance period. Currently only one-third of the ISP 
is subject to longer-term performance conditions. Unless 
the executive director has already met the shareholding 
requirement, vested shares will have to be held for a 
further two years, other than to settle any tax liability. This 
requirement will be increased to 200% of base salary. This 
change increases the emphasis on remuneration being 
linked to the longer term performance of the Company. 
However, it should be noted that at 31 December 2012 the 
Chief Executive’s shareholding was already at 14 times base 
salary and had averaged 13 times over the previous six 
years, further emphasising a commitment to the longer term 
strategy of the Group. 

Deferred Annual Bonus Plan
Any remaining bonus will be deferred into shares to vest
in equal amounts after one and two years, which is in line  
with the current arrangements. These changes to the
bonus arrangements maintain the link to company profit, 
whilst providing an increased focus on the longer term 
performance of the company and further align the interests 
of management with shareholders.

Long-Term Incentive
To moderate the volatility in the remuneration package and 
address the Remuneration Committee and shareholders’ 
concerns regarding the uncapped nature of the current ISP, it 
is proposed that future long-term incentive share awards be 
capped, rather than set as a percentage of annual profit. 

Annual awards of up to a maximum opportunity of 200% of 
salary will be made. 62.5% of any award would vest subject 
to a stretching cumulative EPS performance condition. 
The remaining 32.5% would be subject to longer term 
strategic objectives. Of the portion linked to longer term 
strategic objectives, one third will be set against a specific 
measurement of relative growth to a comparator group. 

As with the Annual Bonus, we will ensure that appropriate 
retrospective disclosure is made on the strategic objectives 
and the executive’s progress against these objectives to 
allow shareholders to understand the level of performance 
achieved.

The EPS targets are anticipated to be real three-year 
cumulative targets and would be disclosed in the 
remuneration report in the year of award. The first award 
under this scheme is due to be made in 2014. Therefore the 
level of cumulative targets will be disclosed in next year’s 
remuneration report. The levels at which these are set would 
take into account market conditions, analysts’ consensus, 
the long-range strategic plan and other appropriate 
information available at the time. Were they to be set at 
this time, it is anticipated that the targets would be no less 
challenging than those within the performance element of the 
current LTIP plan, which require EPS growth over the three 
year vesting period to be in excess of UK RPI plus 10% for 
full vesting.

For the relative growth measure in the longer term strategic 
objectives, the Committee are proposing to use a relative 

organic growth measure against industry competition, the 
composition of which would be disclosed at the time of the 
award, but could be based on relative gross profit growth or 
similar.

Pensions
It is not proposed to change the pension contributions from 
the current 25% of base salary (CFO: 20%).

Shareholding guidelines
As previously mentioned, to further align executives’ interests 
with those of shareholders it is proposed to increase the 
current shareholding guidelines from 100% of salary to 
200% of salary.

Introduction of Claw-back Arrangements
Having considered the recommendation in the UK Corporate 
Governance Code, in order to protect the Company and 
shareholders in exceptional circumstances of misstatement 
or misconduct, the Committee is proposing the introduction 
of a ‘clawback’ provision to allow the Company to reclaim 
variable components of remuneration under certain 
circumstances.

The proposed structure will reduce the amount that can be 
earned at high levels of future profitability and will moderate 
the impact of short-term falls in profits. This moderation is 
critical given the volatility of the recruitment sector, which is 
so sensitive to the general economic cycle. The changes will 
ensure that the total remuneration will be competitive in the 
market place, while the maximum opportunity available to 
the executives will be broadly in line with previous years.

Additionally, through a combination of the changes being 
considered and the changes to the executive directors on the 
Board, the total spend on executive directors’ remuneration 
going forward will be lower than historic levels.

64

total shaReholDeR RetuRn (tsR)

The graph below shows Total Shareholder Return (TSR) relative to a base index of 100 for the Group and the FTSE  
Support Services index, which is the sector in which the Company operates, as well as the FTSE 250 index.

Versus FTSE 250 and FTSE Support Services

31 Dec 2007

31 Dec 2008

31 Dec 2009

31 Dec 2010

31 Dec 2011

31 Dec 2012

250

210

170

130

90

50

100.0

76.6

72.9

61.8

207.5

119.0

118.7

138.9

96.6

93.2

154.6

147.1

134.6

133.1

118.5

106.7

Michael Page

Support Services

FTSE250

outsiDe aPPointments

The Remuneration Committee recognises that Non-
Executive Directorships have significant benefit in 
broadening executives’ experience. Subject to review in 
each case, the Remuneration Committee’s general policy 
is that Executive Directors may accept Non-Executive 
Directorships with other companies, so long as there  
is no conflict of interest and their effectiveness is not 
impaired. The executives are permitted to retain any  
fees for their service.

Steve Ingham was appointed as a non-executive director at 
Debenhams plc on 8 January 2013. Details of fees received 
as compensation for this role will be disclosed in the 2013 
Remuneration Report.

65

seRvice contRacts

A general review of all the Executive Directors’ contracts 
was carried out during 2011 to ensure they remain legally 
current and a number of minor amendments were made. 
All Executive Directors’ service contracts contain a twelve 
month notice period. The service contracts also contain 
restrictive covenants preventing the Directors from 
competing with the Group for six months following the 
termination of employment and preventing the Directors 
from soliciting key employees, clients and candidates 
of the employing company and Group companies for 
twelve months following termination of employment. On 
termination, any compensation payments due to a Director 
are calculated in accordance with normal legal principles, 
including mitigation, as appropriate. The chart opposite 
shows the review of all Executive Directors’ contracts.

Contract
Date

Unexpired
term at
31 December 
2012

Notice
Period

Provision for
compensation
on early
termination

Other
termination
provisons

Executive

Steve Ingham

31/12/2010

No specfic
term

12 months

12 months salary plus
other contractual benefits

Charles-Henri Dumon

13/06/2003

Stephen Puckett

31/12/2010

-

-

12 months

12 months salary plus
other contractual benefits

12 months

12 months salary plus
other contractual benefits

Andrew Bracey

24/04/2012

No specfic
term

12 months

12 months salary plus
other contractual benefits

Charles-Henri Dumon left the Board on 28 February 2012.

Stephen Puckett retired from the Board on 18 May 2012.

Non-Executive

Andrew Bracey was appointed on 23 April 2012.

Hubert Reid retired from the Board on 18 May 2012.

Reg Sindall retired from the Board on 22 August 2012.

David Lowden was appointed to the Main Board, as 
Chairman of the Remuneration Committee and a member of 
the Audit and Nomination Committees on 22 August 2012.

Simon Boddie was appointed to the Main Board and 
a member of the Audit, Remuneration and Nomination 
Committees on 24 September 2012.

Hubert Reid

25/02/2009

Reg Sindall

14/12/2010

-

-

Ruby McGregor-Smith

23/05/2010

5 months

None

None

None

Tim Miller

13/08/2011

20 months

None

Robin Buchanan

10/08/2011

20 months

None

David Lowden

22/08/2012

32 months

None

Simon Boddie

24/09/2012

33 months

None

None

None

None

None

None

None

None

66

None

None

None

None

None

None

None

None

None

None

None

chaiRman

The fee for the Chairman reflects the level of commitment 
and responsibility of the role and is determined by the 
Remuneration Committee and other members of the 
Board. The fees for the Chairman were set at £220,000 on 
appointment in 2011. There was no increase to these fees 
in 2012. These are paid monthly in cash, inclusive of all 
committee roles and are not performance related  
or pensionable. There are no benefits. No increase in  
fees paid to the Chairman is anticipated in 2013.

The revised fee structure is as follows:

Basic annual fee: 
Committee Chairman: 
Senior Independent Director 
1 Inclusive of all committee memberships
2 Audit and Remuneration Committees only

£48,0001
£10,0002
£5,000

The Directors’ emoluments table on page 59 shows the  
fees paid during the year to each non-executive director.  
No fee increases for non-executive directors are anticipated 
in 2013.

non-executive DiRectoRs

annual Resolution

The Non-Executive Directors do not receive any other 
benefits, other than out-of pocket expenses, from the 
Group, nor do they participate in any of the bonus or 
share schemes. The fees recognise the responsibility of 
the role and the time commitments required, and are not 
performance related or pensionable. They are paid monthly 
in cash and there are no other benefits.

A review of non-executive director fees was carried out 
in March 2012 which indicated that they were no longer 
appropriate in the current market (fees, although reviewed 
annually, had not been increased since June 2010). As a 
result, the fee structure was realigned from 30 June 2012. 
The basic annual fees were increased by £2,000 to £48,000. 
In addition, the fee for the role of Audit and Remuneration 
Committee Chairman was increased from £5,000 to 
£10,000, and for the role of Senior Independent Director 
from £3,000 to £5,000.

Shareholders will be given the opportunity to approve 
the Remuneration Report at the Annual General Meeting 
(resolution 10) on 6 June 2013.

auDit ReQuiRement

Within the Remuneration Report, the sections on 
Emoluments and Directors’ interests and share ownership 
requirements, on pages 59 to 62 inclusive, are audited.
All other sections of the Remuneration Report are unaudited.

David Lowden
Remuneration Committee Chairman
5 March 2013

67

inDePenDent auDitoR’s RePoRt 
to the memBeRs of michael Page 
inteRnational Plc
We have audited the financial statements of Michael Page 
International plc for the year ended 31 December 2012 
which comprise the Consolidated Income Statement, 
the Consolidated Statement of Comprehensive Income, 
the Consolidated and Parent Company Balance Sheets, 
the Consolidated and Parent Company Statements of 
Changes in Equity, the Consolidated and Parent Company 
Cash Flow Statements and the related notes 1 to 26. The 
financial reporting framework that has been applied in their 
preparation is applicable law and International Financial 
Reporting Standards (IFRSs) as adopted by the European 
Union and, as regards the parent company financial 
statements, as applied in accordance with the provisions of 
the Companies Act 2006.

This report is made solely to the company’s members, 
as a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006. Our audit work has been undertaken 
so that we might state to the company’s members those 
matters we are required to state to them in an auditor’s report 
and for no other purpose. To the fullest extent permitted by 
law, we do not accept or assume responsibility to anyone 
other than the company and the company’s members as a 
body, for our audit work, for this report, or for the opinions 
we have formed. 

Respective responsibilities of directors and auditor

As explained more fully in the Directors’ Responsibilities 
Statement set out on page 130, the directors are responsible 
for the preparation of the financial statements and for being 
satisfied that they give a true and fair view. Our responsibility 
is to audit and express an opinion on the financial statements 
in accordance with applicable law and International 
Standards on Auditing (UK and Ireland). 

Those standards require us to comply with the Auditing 
Practices Board’s Ethical Standards for Auditors.

Opinion on other matters prescribed by the Companies 
Act 2006

Scope of the audit of the financial statements

An audit involves obtaining evidence about the amounts 
and disclosures in the financial statements sufficient to 
give reasonable assurance that the financial statements 
are free from material misstatement, whether caused by 
fraud or error. This includes an assessment of: whether 
the accounting policies are appropriate to the group’s 
and the parent company’s circumstances and have 
been consistently applied and adequately disclosed; the 
reasonableness of significant accounting estimates made 
by the directors; and the overall presentation of the financial 
statements. In addition, we read all the financial and non-
financial information in the Annual Report and Accounts 
2012 to identify material inconsistencies with the audited 
financial statements. If we become aware of any apparent 
material misstatements or inconsistencies we consider the 
implications for our report.

Opinion on financial statements

In our opinion:
•   the financial statements give a true and fair view of the 

state of the group’s and of the parent company’s affairs as 
at 31 December 2012 and of the group’s profit for the year 
then ended;

•   the group financial statements have been properly 

prepared in accordance with IFRSs as adopted by the 
European Union; 

•   the parent company financial statements have been 

properly prepared in accordance with IFRSs as adopted 
by the European Union and as applied in accordance with 
the provisions of the Companies Act 2006; and
•   the financial statements have been prepared in 

accordance with the requirements of the Companies Act 
2006 and, as regards the group financial statements, 
Article 4 of the IAS Regulation.

In our opinion:
•   the part of the Directors’ Remuneration Report to be 

audited has been properly prepared in accordance with 
the Companies Act 2006; and

•   the information given in the Directors’ Report for the 
financial year for which the financial statements are 
prepared is consistent with the financial statements.

Matters on which we are required to report by exception

We have nothing to report in respect of the following:

Under the Companies Act 2006 we are required to report to 
you if, in our opinion:
•   adequate accounting records have not been kept by the 
parent company, or returns adequate for our audit have 
not been received from branches not visited by us; or
•   the parent company financial statements and the part of 
the Directors’ Remuneration Report to be audited are not 
in agreement with the accounting records and returns; or
•   certain disclosures of directors’ remuneration specified by 

law are not made; or

•   we have not received all the information and explanations 

we require for our audit.

Under the Listing Rules we are required to review:

•   the directors’ statement set out on page 27 in relation to 

going concern;

•   the part of the Corporate Governance Statement relating 
to the company’s compliance with the nine provisions 
of the UK Corporate Governance Code specified for our 
review; and

•   certain elements of the report to shareholders by the 

Board on directors’ remuneration.

Iain Wilkie (Senior statutory auditor) 
for and on behalf of Ernst & Young LLP, Statutory Auditor 
London, 5 March 2013

68

financial statements

CONSOLIDATED INCOME STATEMENT ............................................................................... 70

11.  Property, plant and equipment ........................................................................................ 92

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME ......................................... 71

12.  Intangible assets .............................................................................................................. 93

CONSOLIDATED AND PARENT COMPANY BALANCE SHEETS ........................................ 72

13.  Investments ...................................................................................................................... 94

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY ................................................... 74

14.  Trade and other receivables ............................................................................................. 96

STATEMENT OF CHANGES IN EQUITY – PARENT COMPANY ........................................... 75

15.  Trade and other payables ................................................................................................ 97

CONSOLIDATED AND PARENT COMPANY CASH FLOW STATEMENTS .......................... 76

16.  Bank overdrafts ................................................................................................................ 97

NOTES TO THE FINANCIAL STATEMENTS .......................................................................... 77

17.  Deferred tax ...................................................................................................................... 98

1.  Significant accounting policies ........................................................................................ 77

18.  Called-up share capital .................................................................................................... 99

2.  Segment reporting ........................................................................................................... 84

19.  Reserves ......................................................................................................................... 102

3.  Profit for the year.............................................................................................................. 87

20.  Cash flows from operating activities ............................................................................. 103

4.  Employee information ...................................................................................................... 87

21.  Cash and cash equivalents ............................................................................................ 104

5.  Exceptional items ............................................................................................................. 88

22.  Financial risk management ............................................................................................ 104

6.  Financial income/(expenses) ........................................................................................... 88

23.  Commitments ................................................................................................................. 111

7.  Taxation on profits on ordinary activities ......................................................................... 89

24.  Contingent liabilities ....................................................................................................... 111

8.  Current tax assets and liabilities ...................................................................................... 90

25.  Events after the balance sheet date .............................................................................. 111

9.  Dividends ......................................................................................................................... 90

26.  Related party transactions ............................................................................................. 112

10.  Earnings per share ........................................................................................................... 91

69

consoliDateD income statement

For the year ended 31 December 2012 

note

Before exceptional  
items 2012  
£’000

exceptional items  
(note 4) 2012  
£’000

after exceptional  
items 2012  
£’000

Revenue
Cost of sales

gross profit
Administrative expenses

operating profit
Financial income

Financial expenses

Profit before tax
Income tax (expense)/income
Profit for the year

attributable to:

Owners of the parent

earnings per share

Basic earnings per share (pence)

Diluted earnings per share (pence)

The above results relate to continuing operations.

2

2

2
6
6

2
7
3

10
10

989,882
(463,013)

526,869
(461,748)

65,121
907
(1,191)

64,837
(23,332)
41,505

–

–
–

–
–

–
(7,834)

(7,834)
–
–

(7,834)
2,526
(5,308)

–

–
–

70

2011  
£’000

1,019,087
(465,306)

553,781
(467,746)

86,035
953
(841)

86,147
(29,290)
56,857

989,882
(463,013)

526,869
(469,582)

57,287
907
(1,191)

57,003
(20,806)
36,197

36,197

56,857

11.9
11.7

18.7
18.2

consoliDateD statement of comPRehensive income

For the year ended 31 December 2012

Profit for the year

other comprehensive loss for the year

Currency translation differences

total comprehensive income for the year

attributed to:

Owners of the parent

2012 
£’000

36,197

(5,171)

31,026

31,026

2011  
£’000

56,857

(3,405)

53,452

53,452

71

consoliDateD anD PaRent comPanY Balance sheets

As at 31 December 2012

non-current assets

Property, plant and equipment

Intangible assets

Investments

Deferred tax assets 

Other receivables 

current assets

Trade and other receivables

Current tax receivable

Cash and cash equivalents

total assets

current liabilities

Trade and other payables

Bank overdrafts

Current tax payable

net current assets/(liabilities)

non-current liabilities

Other payables

Deferred tax liabilities

total liabilities
net assets

72

note

2, 11
2, 12
13
17
14

14
8
21

2

15
16
8

15
17

2
-

                     group

                     company

2012  
£’000

28,913

44,097

-

9,192

3,310

85,512

182,507

6,970

70,769

260,246
345,758

(138,733)

(9,396)

(12,612)

(160,741)

99,505

(2,779)

(850)

(3,629)
(164,370)
181,388

2011  
£’000

33,210

39,744

-

8,351

2,612

83,917

196,455

3,980

64,417

264,852
348,769

(147,413)

(6,249)

(11,591)

(165,253)

99,599

(2,685)

(233)

(2,918)
(168,171)
180,598

2012  
£’000

2011 
£’000

-

-

-

-

493,544

478,791

-

-

-

-

493,544

478,791

511,799

485,871

-

20

511,819
1,005,363

-

23

485,894
964,685

(622,085)

(564,173)

-

-

(622,085)

(110,266)

-

-

-
(622,085)
383,278

-

-

(564,173)

(78,279)

-

-

-
(564,173)
400,512

consoliDateD anD PaRent comPanY Balance sheets (continueD)

As at 31 December 2012

capital and reserves

Called-up share capital

Share premium

Capital redemption reserve

Reserve for shares held in the employee benefit trust

Currency translation reserve

Retained earnings

total equity

note

18
19
19
19
19

                     group

                     company

2012  
£’000

3,178

60,221

932

(62,071)

25,115

154,013
181,388

2011  
£’000

3,167

57,215

932

(65,652)

30,286

154,650
180,598

2012  
£’000

3,178

60,221

932

(62,071)

–

381,018
383,278

2011  
£’000

3,167

57,215

932

(65,652)

–

404,850
400,512

These financial statements of Michael Page International plc, Company Number 3310225, were approved by the Board of Directors and authorised for issue on 5 March 2013. On behalf of 
the Board of Directors.

S Ingham 
Chief Executive Officer 

A Bracey 
Chief Financial Officer

73

 
consoliDateD statement of changes in eQuitY

For the year ended 31 December 2012

 called-up  
share  capital  
£’000

share premium
£’000

note

 capital  
redemption   
reserve 
 £’000 

 Reserve  
for shares held 
in the employee 
benefit trust  
£’000

 currency  
translation  
reserve 
 £’000 

 Retained  
earnings 
 £’000 

 total  equity  
£’000

group

Balance at 1 January 2011
Currency translation differences

Net expense recognised directly in equity

Profit for the year

Total comprehensive (loss)/income for the year

Purchase of own shares for cancellation

Issue of share capital

Transfer from reserve for shares held in the employee benefit trust

Credit in respect of share schemes

Debit in respect of tax on share schemes

Dividends

Balance at 31 December 2011 and 1 January 2012

Currency translation differences

Net expense recognised directly in equity

Profit for the year

Total comprehensive (loss)/income for the year

Purchase of shares held in the employee benefit trust

Issue of share capital

Transfer from reserve for shares held in the employee benefit trust

Credit in respect of share schemes

Debit in respect of tax on share schemes

Dividends

Balance at 31 December 2012

9

9

74

3,216
–
–
–
–
(57)
8
–
–
–
–
(49)
3,167

–
–
–
–
–
11
–
–
–
–
11
3,178

55,607
–
–
–
–
–
1,608
–
–
–
–
1,608
57,215

–
–
–
–
–
3,006
–
–
–
–
3,006
60,221

875
–
–
–
–
57
–
–
–
–
–
57
932

–
–
–
–
–
–
–
–
–
–
–
932

(75,361)
–
–
–
–
–
–
9,709
–
–
–
9,709
(65,652)

–
–
–
–
(17,952)
–
21,533
–
–
–
3,581
(62,071)

33,691
(3,405)
(3,405)
–
(3,405)
–
–
–
–
–
–
–
30,286

(5,171)
(5,171)
–
(5,171)
–
–
–
–
–
–
–
25,115

159,406
–
–
56,857
56,857
(30,322)
–
(9,709)
12,703
(5,774)
(28,511)
(61,613)
154,650

–
–
36,197
36,197
–
4,799
(21,533)
11,843
(1,309)
(30,634)
(36,834)
154,013

177,434
(3,405)
(3,405)
56,857
53,452
(30,322)
1,616
–
12,703
(5,774)
(28,511)
(50,288)
180,598

(5,171)
(5,171)
36,197
31,026
(17,952)
7,816
–
11,843
(1,309)
(30,634)
(30,236)
181,388

statement of changes in eQuitY – PaRent comPanY

For the year ended 31 December 2012

company

Balance at 1 January 2011
Profit for the year

Total comprehensive income for the year

Purchase of own shares for cancellation

Issue of share capital

Transfer from reserve for shares held in the employee benefit trust

Credit in respect of share schemes

Dividends

Balance at 31 December 2011 and 1 January 2012

Profit for the year

Total comprehensive income for the year

Purchase of shares held in the employee benefit trust

Issue of share capital

Transfer from reserve for shares held in the employee benefit trust

Credit in respect of share schemes

Dividends

Balance at 31 December 2012

called-up  
share capital  
£’000

 share  
premium £’000

note

 capital   
redemption 
reserve  
£’000

 Reserve for 
shares held in 
the employee 
benefit trust  
£’000

Retained   
earnings 
 £’000

 total equity 
£’000

3,216
–

–

(57)

8

–

–

–
(49)
3,167

–

–

–

11

–

–

–
11
3,178

55,607
–

–

–

1,608

–

–

–
1,608
57,215

–

–

–

3,006

–

–

–
3,006
60,221

875
–

–

57

–

–

–

–
57
932

–

–

–

–

–

–

–
–
932

(75,361)
–

–

–

–

9,709

–

–
9,709
(65,652)

–

–

(17,952)

–

21,533

–

–
3,581
(62,071)

440,026
20,663

20,663

(30,322)

–

(9,709)

12,703

(28,511)
(55,839)
404,850

11,693

11,693

–

4,799

(21,533)

11,843

(30,634)
(35,525)
381,018

424,363
20,663

20,663

(30,322)

1,616

–

12,703

(28,511)
(44,514)
400,512

11,693

11,693

(17,952)

7,816

–

11,843

(30,634)
(28,927)
383,278

9

9

75

consoliDateD anD PaRent comPanY cash floW statements

For the year ended 31 December 2012

                      group

                      company

note

20
5

Cash generated from underlying operations

Exceptional items

Cash generated from operations

Income tax (paid)/received

net cash from operating activities

cash flows from investing activities

Purchases of investments

Purchases of property, plant and equipment

Purchases of intangibles

Proceeds from the sale of property, plant and equipment, and computer software

Interest received

net cash used in investing activities

cash flows from financing activities

Dividends paid

Interest paid

Issue of own shares for the exercise of options

Purchase of own shares for cancellation

Purchase of shares held in the employee benefit trust

net cash used in financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Exchange loss on cash and cash equivalents

cash and cash equivalents at the end of the year

21

76

2012  
£’000

94,471

(7,834)

86,637

(24,371)
62,266

–

(7,919)

(9,012)

449

907
(15,575)

(30,634)

(1,218)

7,816

–

(17,952)
(41,988)

4,703

58,168

(1,498)
61,373

2011  
£’000

103,325

–

103,325

(37,109)
66,216

–

(16,319)

(13,325)

237

953
(28,454)

(28,511)

(807)

1,616

(30,322)

–
(58,024)

(20,262)

80,531

(2,101)
58,168

2012  
£’000

48,482

–

48,482

–
48,482

2011  
£’000

59,067

–

59,067

1,303
60,370

(2,908)

(3,141)

–

–

–

76
(2,832)

(30,634)

(84)

3,017

–

(17,952)
(45,653)

(3)

23

–
20

–

–

–

11
(3,130)

(28,511)

–

1,616

(30,322)

–
(57,217)

23

–

–
23

notes to the financial statements
For the year ended 31 December 2012

1. Significant accounting policies

Statement of compliance

Michael Page International plc is a company incorporated in 
the United Kingdom under the Companies Act. The financial 
statements have been prepared under the historical cost 
convention and in accordance with current International 
Financial Reporting Standards (IFRS) as adopted by the 
European Union and therefore comply with Article 4 of the 
EU IAS Regulation.

Basis of preparation

The financial statements of Michael Page International plc 
consolidate the results of the Company and all its subsidiary 
undertakings. As permitted by Section 408 of the Companies 
Act 2006, the profit and loss account of the Company has 
not been included as part of these financial statements. The 
Company’s profit for the financial year amounted to £11.7m 
(2011: £20.7m). The decrease in the Company’s profit 
this year is as a result of decreased dividend income. The 
financial statements have been prepared on a going concern 
basis. Refer to page 27 for further details.

Basis of consolidation

(i) Subsidiaries

Subsidiaries are entities controlled by the Company. 
Control exists when the Company has the power, directly or 
indirectly, to govern the financial and operating policies of an 
entity so as to obtain benefits from its activities. In assessing 
control, potential voting rights that presently are exercisable 
or convertible are taken into account. The financial 
statements of subsidiaries are included in the consolidated 
financial statements from the date that control commences 
until the date that control ceases.

(ii) Transactions eliminated on consolidation

Intragroup balances and any unrealised gains and losses or 
income and expenses arising from intragroup transactions, 
are eliminated in preparing the consolidated financial 
statements. Unrealised losses are eliminated in the same 
way as unrealised gains, but only to the extent that there is 
no evidence of impairment.

amount will be recovered through sale. It includes the 
requirement that deferred tax on non-depreciable assets that 
are measured using the revaluation model in IAS 16 should 
always be measured on a sale basis. The amendment is 
effective for annual periods beginning on or after 1 January 
2012 and had no effect on the Group’s financial position, 
performance or its disclosures.

(iii) Employee Benefit Trust

Shares in Michael Page International plc held by the trust are 
shown as a reduction in shareholders’ funds.

Change in accounting policy - New accounting 
standards, interpretations and amendments 

The accounting policies adopted are consistent with those 
of the previous financial year, except for the following 
amendments to IFRS effective as of 1 January 2012:

•   IAS 12 Income Taxes (Amendment) – Deferred Taxes: 

Recovery of Underlying Assets

•   IFRS 1 First-Time Adoption of International Financial 

Reporting Standards (Amendment) – Severe 
Hyperinflation and Removal of Fixed Dates for  
First-Time Adopters

•   IFRS 7 Financial Instruments: Disclosures – Enhanced 

Derecognition Disclosure Requirements

The adoption of the standards or interpretations is described 
below and did not have any impact on the accounting 
policies, financial position or performance of the Group:

IAS 12 Income Taxes (Amendment) – Deferred Taxes: 
Recovery of Underlying Assets

The amendment clarified the determination of deferred 
tax on investment property measured at fair value and 
introduces a rebuttable presumption that deferred tax on 
investment property measured using the fair value model in 
IAS 40 should be determined on the basis that its carrying 

IFRS 1 First-Time Adoption of International Financial 
Reporting Standards (Amendment) – Severe 
Hyperinflation and Removal of Fixed Dates for  
First-Time Adopters

The IASB provided guidance on how an entity should  
resume presenting IFRS financial statements when its 
functional currency ceases to be subject to hyperinflation. 
The amendment is effective for annual periods beginning  
on or after 1 July 2011. The amendment had no impact to 
the Group.

IFRS 7 Financial Instruments: Disclosures — Enhanced 
Derecognition Disclosure Requirements

The amendment requires additional disclosure about 
financial assets that have been transferred but not 
derecognised to enable the user of the Group’s financial 
statements to understand the relationship with those assets 
that have not been derecognised and their associated 
liabilities. In addition, the amendment requires disclosures 
about the entity’s continuing involvement in derecognised 
assets to enable the users to evaluate the nature of, and 
risks associated with, such involvement. The amendment 
is effective for annual periods beginning on or after 1 
July 2011. The Group does not have any assets with 
these characteristics so there has been no effect on the 
presentation of its financial statements.

77

Standards issued but not yet effective

The standards and interpretations that are issued, but not yet 
effective, up to the date of issuance of the Group’s financial 
statements are disclosed below. The Group intends to adopt 
these standards, if applicable, when they become effective.

IAS 1 Presentation of Items of Other Comprehensive 
Income – Amendments to IAS 1

The amendments to IAS 1 change the grouping of items 
presented in other comprehensive income (OCI). Items 
that could be reclassified (or ‘recycled’) to profit or loss 
at a future point in time (for example, net gain on hedge 
of net investment, exchange differences on translation of 
foreign operations, net movement on cash flow hedges 
and net loss or gain on available-for-sale financial assets) 
would be presented separately from items that will never 
be reclassified (for example, actuarial gains and losses on 
defined benefit plans and revaluation of land and buildings). 
The amendment affects presentation only and has no 
impact on the Group’s financial position or performance. The 
amendment becomes effective for annual periods beginning 
on or after 1 July 2012.

IAS 19 Employee Benefits (Revised)

The IASB has issued numerous amendments to IAS 19. 
These range from fundamental changes such as removing 
the corridor mechanism and the concept of expected returns 
on plan assets to simple clarifications and re-wording. The 
amendment becomes effective for annual periods beginning 
on or after 1 January 2013 and is not expected to have any 
impact on the Group.

IAS 28 Investments in Associates and Joint Ventures (as 
revised in 2011)

As a consequence of the new IFRS 11 Joint Arrangements, 
and IFRS 12 Disclosure of Interests in Other Entities, IAS 
28 Investments in Associates, has been renamed IAS 28 

Investments in Associates and Joint Ventures, and describes 
the application of the equity method to investments in joint 
ventures in addition to associates. The revised standard 
becomes effective for annual periods beginning on or after  
1 January 2013 and is not expected to have any impact on 
the Group.

IAS 32 Offsetting Financial Assets and Financial 
Liabilities — Amendments to IAS 32

These amendments clarify the meaning of “currently has 
a legally enforceable right to set-off”. The amendments 
also clarify the application of the IAS 32 offsetting criteria 
to settlement systems (such as central clearing house 
systems) which apply gross settlement mechanisms that are 
not simultaneous. These amendments are not expected to 
impact the Group’s financial position or performance and 
become effective for annual periods beginning on or after  
1 January 2014.

IFRS 1 Government Loans – Amendments to IFRS 1

These amendments require first-time adopters to apply the 
requirements of IAS 20 Accounting for Government Grants 
and Disclosure of Government Assistance, prospectively to 
government loans existing at the date of transition to IFRS. 
Entities may choose to apply the requirements of IFRS 9 
(or IAS 39, as applicable) and IAS 20 to government loans 
retrospectively if the information needed to do so had been 
obtained at the time of initially accounting for that loan. 
The exception would give first-time adopters relief from 
retrospective measurement of government loans with a 
below-market rate of interest. The amendment is effective for 
annual periods on or after 1 January 2013. The amendment 
has no impact on the Group.

IFRS 7 Disclosures — Offsetting Financial Assets and 
Financial Liabilities — Amendments to IFRS 7

These amendments require an entity to disclose information 
about rights to set-off and related arrangements (e.g., 

collateral agreements). The disclosures would provide  
users with information that is useful in evaluating the  
effect of netting arrangements on an entity’s financial 
position. The new disclosures are required for all recognised  
financial instruments that are set off in accordance with  
IAS 32 Financial Instruments: Presentation. The disclosures 
also apply to recognised financial instruments that are 
subject to an enforceable master netting arrangement or 
similar agreement, irrespective of whether they are set off  
in accordance with IAS 32. These amendments will not 
impact the Group’s financial position or performance and 
become effective for annual periods beginning on or after  
1 January 2013.

IFRS 9 Financial Instruments: Classification and 
Measurement

IFRS 9, as issued, reflects the first phase of the IASB’s work 
on the replacement of IAS 39 and applies to classification 
and measurement of financial assets and financial liabilities 
as defined in IAS 39. The standard was initially effective for 
annual periods beginning on or after 1 January 2013, but 
Amendments to IFRS 9 Mandatory Effective Date of IFRS 
9 and Transition Disclosures, issued in December 2011, 
moved the mandatory effective date to 1 January 2015. In 
subsequent phases, the IASB will address hedge accounting 
and impairment of financial assets. The adoption of the first 
phase of IFRS 9 is not expected to have any impact on the 
Group.

IFRS 10 Consolidated Financial Statements, IAS 27 
Separate Financial Statements

IFRS 10 replaces the portion of IAS 27 Consolidated 
and Separate Financial Statements that addresses the 
accounting for consolidated financial statements. It also 
addresses the issues raised in SIC-12 Consolidation — 
Special Purpose Entities. IFRS 10 establishes a single control 
model that applies to all entities including special purpose 
entities. The changes introduced by IFRS 10 will require 

78

management to exercise significant judgement to determine 
which entities are controlled and therefore are required to be 
consolidated by a parent, compared with the requirements 
that were in IAS 27. Based on the preliminary analyses 
performed, IFRS 10 is not expected to have any impact on 
the currently held investments of the Group. This standard 
becomes effective for annual periods beginning on or after 1 
January 2013.

IFRS 11 Joint Arrangements

IFRS 11 replaces IAS 31 Interests in Joint Ventures and SIC-
13 Jointly-controlled Entities — Non-monetary Contributions 
by Venturers. IFRS 11 removes the option to account 
for jointly controlled entities (JCEs) using proportionate 
consolidation. Instead, JCEs that meet the definition of a 
joint venture must be accounted for using the equity method 
and is not expected to impact the Group.

IFRS 12 Disclosure of Interests in Other Entities

IFRS 12 includes all of the disclosures that were previously 
in IAS 27 related to consolidated financial statements, as 
well as all of the disclosures that were previously included 
in IAS 31 and IAS 28. These disclosures relate to an entity’s 
interests in subsidiaries, joint arrangements, associates 
and structured entities. This standard becomes effective for 
annual periods beginning on or after 1 January 2013 is not 
expected to have any impact on the Group.

IFRS 13 Fair Value Measurement

IFRS 13 establishes a single source of guidance under  
IFRS for all fair value measurements. IFRS 13 does not 
change when an entity is required to use fair value, but 
rather provides guidance on how to measure fair value 
under IFRS when fair value is required or permitted. This 
standard becomes effective for annual periods beginning  
on or after 1 January 2013 is not expected to have any 
impact on the Group.

IFRIC 20 Stripping Costs in the Production Phase of a 
Surface Mine

This interpretation applies to waste removal (stripping) costs 
incurred in surface mining activity, during the production 
phase of the mine. The interpretation addresses the 
accounting for the benefit from the stripping activity. The 
interpretation is effective for annual periods beginning on or 
after 1 January 2013. The new interpretation will not have an 
impact on the Group.

Annual Improvements May 2012

IAS 34 Interim Financial Reporting

The amendment aligns the disclosure requirements for 
total segment assets with total segment liabilities in interim 
financial statements. This clarification also ensures that 
interim disclosures are aligned with annual disclosures.

These improvements are effective for annual periods 
beginning on or after 1 January 2013.

The Group has not early adopted any other standard, 
interpretation or amendment that has been issued but is not 
yet effective.

These improvements will not have an impact on the Group, 
but include:

Going concern

IFRS 1 First-time Adoption of International Financial 
Reporting Standards

This improvement clarifies that an entity that stopped 
applying IFRS in the past and chooses, or is required, to 
apply IFRS, has the option to re-apply IFRS 1. If IFRS 1 is not 
re-applied, an entity must retrospectively restate its financial 
statements as if it had never stopped applying IFRS.

IAS 1 Presentation of Financial Statements

This improvement clarifies the difference between voluntary 
additional comparative information and the minimum 
required comparative information. Generally, the minimum 
required comparative information is the previous period.

IAS 16 Property Plant and Equipment

This improvement clarifies that major spare parts and 
servicing equipment that meet the definition of property, 
plant and equipment are not inventory.

IAS 32 Financial Instruments, Presentation

This improvement clarifies that income taxes arising 
from distributions to equity holders are accounted for in 
accordance with IAS 12 Income Taxes.

The directors have, at the time of approving the financial 
statements, a reasonable expectation that the Company 
and the Group have adequate resources to continue in 
operational existence for the foreseeable future. Thus, they 
continue to adopt the going concern basis of accounting in 
preparing the financial statements. Further detail is contained 
in the Business Review on page 27.

a) Revenue and income recognition

Revenue, which excludes value added tax (“VAT”), 
constitutes the value of services undertaken by the 
Group from its principal activities, which are recruitment 
consultancy and other ancillary services. These consist of:

•   revenue from temporary placements, which represents 
amounts billed for the services of temporary staff, 
including the salary cost of these staff. This is recognised 
when the service has been provided;

79

(“the functional currency”). The consolidated financial 
statements are presented in sterling, which is the Company’s 
functional and presentation currency.

least annually for impairment (see accounting policy h). Gains 
and losses on the disposal of an entity include the carrying 
amount of goodwill relating to the entity sold.

(ii) Transactions and balances

(ii) Computer software

•   revenue from permanent placements is typically based 

on a percentage of the candidate’s remuneration package 
and is derived from both retained assignments (income 
recognised on completion of defined stages of work) 
and non-retained assignments (income recognised at 
the date an offer is accepted by a candidate and where 
a start date has been determined). The latter includes 
revenue anticipated, but not invoiced, at the balance 
sheet date, which is correspondingly accrued on the 
balance sheet within prepayments and accrued income. 
A provision is made against accrued income for possible 
cancellations of placements prior to, or shortly after, the 
commencement of employment; and

•   revenue from amounts billed to clients for expenses 

incurred on their behalf (principally advertisements) is 
recognised when the expense is incurred.

Interest income is accrued on a time basis, by reference to 
the principal outstanding and at the effective interest rate 
applicable.

b) Cost of sales

Cost of sales consists of the salary cost of temporary staff 
and costs incurred on behalf of clients, principally advertising 
costs.

Foreign currency transactions are translated into the 
respective functional currency using the exchange rates 
prevailing at the dates of the transactions. Foreign exchange 
gains and losses resulting from the settlement of such 
transactions and from the translation at year end exchange 
rates of monetary assets and liabilities denominated in 
foreign currencies are recognised in the income statement.

(iii) Group companies

The results and financial position of all the Group entities 
(none of which has the currency of a hyperinflationary 
economy) that have a functional currency different from the 
presentation currency are translated into the presentation 
currency as follows:

•   assets and liabilities for each balance sheet presented are 
translated at the closing rate at the date of that balance 
sheet;

•   income and expenses for each income statement are 

translated at average exchange rates; and

c) Gross profit

•   all resulting exchange differences are recognised in other 

Gross profit represents revenue less cost of sales and 
consists of the total placement fees of permanent 
candidates, the margin earned on the placement of 
temporary candidates and the margin on advertising income.

comprehensive income.

e)  Intangible assets

(i)  Goodwill

d) Foreign currency translation

(i) Functional and presentation currency

Items included in the financial statements of each of the 
Group’s entities are measured using the currency of the 
primary economic environment in which the entity operates 

Goodwill represents the excess of the cost of an acquisition 
over the fair value of the Group’s share of the net identifiable 
assets of the acquired subsidiary at the date of acquisition. 
Goodwill on the acquisition of subsidiaries is included 
in intangible assets. Goodwill is stated at cost less any 
accumulated impairment losses. Goodwill is allocated to 
cash-generating units and is not amortised, but is tested at 

80

Computer software acquired or developed by the Group is 
stated at cost less accumulated amortisation (see below).

(iii) Software under construction

Software under construction relates to cost capitalised in 
relation to the development of a new IT platform. Costs 
have been capitalised when they fulfil the criteria in IAS 38 
regarding internally developed intangible assets.

Amortisation of the asset will begin when development is 
complete and the asset is available for use. It is expected 
that this will be in 2013. Amortisation will be expensed over 
the period of expected future benefit. Whilst still under 
construction, the asset is tested for impairment annually. The 
Group has performed the impairment test on the carrying 
amount of software under construction and noted no 
impairment being necessary at 31 December 2012.

(iv) Trademark

Acquired trademarks are stated at cost and are written down 
over five years on a straight line basis, which represents the 
estimated useful life of the intangible.

(v) Amortisation

Amortisation is charged to the income statement on 
a straight-line basis over the estimated useful lives of 
intangible assets unless such lives are indefinite. Goodwill 
has an indefinite useful life. Computer software is amortised 
at 20% per annum unless it is considered to have a shorter 
life, in which case the period of amortisation is reduced.  
The cumulative amount of goodwill written off directly  
to retained earnings in respect of acquisitions prior to  
31 December 1997 is £311.7m (2011: £311.7m).

f) Property, plant and equipment

Property, plant and equipment are stated at original cost 
less accumulated depreciation. Depreciation is calculated to 
write off the cost less estimated residual value of each asset 
evenly over its expected useful life at the following rates:

•   Leasehold improvements 10% per annum or period of 

lease if shorter

•  Furniture, fixtures and equipment 10-20% per annum

•  Motor vehicles 25% per annum

g) Investments

Fixed asset investments are stated at cost less provision for 
impairment.

h) Impairment of assets

Assets that have an indefinite useful life are not subject to 
amortisation and are tested annually for impairment. An 
impairment loss is recognised for the amount by which the 
asset’s carrying amount exceeds its recoverable amount. 
The recoverable amount is the higher of an asset’s fair 
value less costs to sell and value in use. For the purposes 
of assessing impairment, assets are grouped at the lowest 
levels for which there are separately identifiable cash flows 
(cash-generating units).

A financial asset is assessed at each reporting date to 
determine whether there is any objective evidence that it is 
impaired.

A financial asset is considered to be impaired if objective 
evidence indicates that one or more events has had a 
negative effect on the estimated future cash flows of that 
asset. For certain categories of financial asset, such as trade 
receivables, assets that are assessed not to be impaired 
individually are subsequently assessed for impairment on 
a collective basis. Objective evidence of impairment for 
a portfolio of receivables could include the Group’s past 

experience of collecting payments, an increase in the 
number of delayed payments in the portfolio, as well as 
observable changes in national or local economic conditions 
that correlate with default on receivables.

The carrying amount of the financial asset is reduced by 
the impairment loss directly for all financial assets with the 
exception of trade receivables, where the carrying amount 
is reduced through the use of an allowance account. When 
a trade receivable is considered uncollectible, it is written 
off against the allowance account. Subsequent recoveries 
of amounts previously written off are credited against the 
allowance account. Changes in the carrying amount of the 
allowance account are recognised in the income statement.

i) Taxation

combination) of other assets and liabilities in a transaction 
that affects neither the taxable profit nor the accounting 
profit.

Deferred tax liabilities are recognised for taxable temporary 
differences arising on investments in subsidiaries, except 
where the Group is able to control the reversal of the 
temporary difference and it is probable that the temporary 
difference will not reverse in the foreseeable future. The 
carrying amount of deferred tax assets is reviewed at each 
balance sheet date and reduced to the extent that it is no 
longer probable that sufficient taxable profits will be available.

Deferred tax is calculated at the tax rates that are expected 
to apply in the period when the liability is settled or the asset 
realised.

Income tax expense represents the sum of the corporation 
tax and deferred tax charges. The tax currently payable is 
based on taxable profit for the year. Taxable profit differs 
from profit as reported in the income statement because 
it excludes items of income or expense that are taxable 
or deductible in other years and it further excludes items 
that are never taxable or deductible. The Group’s liability 
for current tax is calculated using tax rates that have been 
enacted or substantively enacted by the balance sheet date.

Deferred tax is charged or credited to the income statement, 
except when it relates to items charged or credited directly 
to equity, in which case the deferred tax is also dealt with 
in equity. Deferred tax assets and liabilities are offset when 
there is a legally enforceable right to set off current tax assets 
against current tax liabilities and when they relate to income 
taxes levied by the same taxation authority and the Group 
intends to settle its current tax assets and liabilities on a  
net basis.

Deferred tax is recognised on differences between the 
carrying amounts of assets and liabilities in the financial 
statements and the corresponding tax bases used in the 
computation of taxable profit and is accounted for using the 
balance sheet liability method.

Deferred tax liabilities are generally recognised for all 
taxable temporary differences and deferred tax assets are 
recognised to the extent that it is probable that taxable 
profits will be available against which deductible temporary 
differences can be utilised. Such assets and liabilities are not 
recognised if the temporary difference arises from goodwill 
or from the initial recognition (other than in a business 

j) Pension costs

The Group operates defined contribution pension schemes. 
The assets of the schemes are held separately from those 
of the Group in independently administered funds. The 
pension costs charged to the income statement represent 
the contributions payable by the Group to the funds during 
each period.

81

k) Leased assets

Leases are classified as finance leases whenever the terms 
of the lease transfer substantially all the risks and rewards 
of ownership to the lessee. All other leases are classified as 
operating leases.

The Group does not currently have any finance leases.

Rentals under operating leases are charged to the income 
statement on a straight-line basis over the term of the lease. 
Benefits received and receivable as an incentive to enter into 
an operating lease are also spread on a straight-line basis 
over the lease term.

l) Segment reporting

IFRS 8 requires operating segments to be identified on the 
basis of internal reports about components of the Group 
that are regularly reviewed by the Chief Executive Officer 
to allocate resources to the segments and to assess their 
performance. Information provided to the Chief Executive 
Officer is focused on regions and as a result, reportable 
segments are on a regional basis.

m) Dividend distribution

Dividend distribution to the Company’s shareholders is 
recognised as a liability in the Group’s financial statements in 
the period in which the dividends are approved by (for final 
dividends) or paid to (for interim dividends) the Company’s 
shareholders.

n) Share-based compensation

The Group operates a number of equity-settled, share-based 
compensation plans. The accounting treatments for the 
Group and parent company are similar and are described 
below:

(i) Share option schemes

The fair value of the employee services received in exchange 
for the grant of the options is recognised as an expense in 

the income statement of the Group with a corresponding 
adjustment to equity. In the parent company, it is capitalised 
as an investment, with a corresponding adjustment to equity. 
The total amount to be expensed over the vesting period 
is determined by reference to the fair value of the options 
granted, excluding the impact of any non-market vesting 
conditions (for example, earnings per share). Non-market 
vesting conditions are included in assumptions about the 
number of options that are expected to become exercisable. 
At each balance sheet date, the estimate of the number 
of options that are expected to become exercisable is 
revised. The Group recognises the impact of the revision 
of original estimates, if any, in the income statement, and 
the corresponding adjustment to equity over the remaining 
vesting period. In the parent company, it is capitalised as an 
investment, with a corresponding adjustment to equity.

(ii) Deferred Annual Bonus and Long Term Incentive Plans

Where deferred awards are made to Directors and senior 
executives under either the Incentive Share Plan or the 
Annual Bonus Scheme, to reflect that the awards are for 
services over a longer period, the value of the expected 
award is charged to the income statement of the Group  
on a straight-line basis over the vesting period to which  
the award relates. In the parent company, it is capitalised as 
an investment, with a corresponding adjustment to equity.

o) Repurchase of share capital

When share capital recognised as equity is repurchased, 
the amount of the consideration paid, including any directly 
attributable costs, is recognised as a change in equity.

p) Provisions

A provision is recognised in the balance sheet when the 
Group has a present legal or constructive obligation as a 
result of a past event, and it is probable that an outflow of 
economic benefits will be required to settle the obligation. 
Provisions are measured at the Directors’ best estimate 

of the expenditure required to settle the obligation at the 
balance sheet date, and are discounted to present value 
where the effect is material.

q) Borrowing costs

Borrowing costs directly attributable to the acquisition, 
construction or production of an asset that necessarily takes 
a substantial period of time to get ready for its intended use 
or sale are capitalised as part of the cost of the asset. All 
other borrowing costs are expensed in the period they occur. 
Borrowing costs consist of interest and other costs that an 
entity incurs in connection with the borrowing of funds. The 
Group has not capitalised any borrowing costs in either the 
current or preceding years.

r) Financial assets and liabilities

Financial assets and liabilities are recognised in the Group’s 
balance sheet when the Group becomes a party to the 
contractual provisions of the instrument. Non-derivative 
financial instruments comprise trade and other receivables, 
cash and cash equivalents, loans and borrowings and trade 
and other payables.

Trade receivables and other receivables that have fixed or 
determinable payments that are not quoted in an active 
market are classified as loans and receivables. Loans and 
receivables are measured at amortised cost using the 
effective interest method, less any impairment. Interest 
income is recognised by applying the effective interest rate, 
except for short-term receivables when the recognition of 
interest would be immaterial.

Cash and cash equivalents includes cash-in-hand, deposits 
held at call with banks, and other short-term highly liquid 
investments with original maturities of three months or less. 
Bank overdrafts that are repayable on demand and form an 
integral part of the Group’s cash management are included 
as a component of cash and cash equivalents for the 
purpose of the statement of cash flows.

82

Trade and other payables are stated at cost. Other financial 
liabilities, including borrowings, are initially measured at fair 
value, net of transaction costs.

The Group has derivative contracts at the balance sheet 
date that have been valued at fair value through the income 
statement.

s) Critical accounting estimates and judgements

The preparation of financial statements in conformity with 
IFRS requires the use of certain critical accounting estimates 
and judgements. It also requires management to exercise 
judgement in the process of applying the Company’s 
accounting policies.

Estimates and judgements are continually evaluated and are 
based on historical experience and other factors, including 
expectations of future events that are believed to be 
reasonable under the circumstances.

In particular, information about significant areas of estimation 
uncertainty and critical judgements in applying accounting 
policies that have the most significant effect on the amount 
recognised in the financial statements are described in the 
following notes:

•  Note 1 – revenue recognition 

In making its judgement, management considered the 
detailed criteria for the recognition of revenue from 
permanent placements where a position has been accepted 
by a candidate, a start date agreed, but employment has 
not yet commenced. A provision is made by management, 
based on past historical experience, for the proportion 
of those placements where the candidate is expected to 
reverse their acceptance prior to the start date.

•  Note 12 – intangibles

The Group determines whether goodwill and other intangible 
assets are impaired on an annual basis or otherwise when 
changes in events or situations indicate that the carrying 

value may not be recoverable. This requires an estimation of 
the recoverable amount of the cash generating unit to which 
the assets are allocated. Estimating the value-in-use requires 
the Group to make an estimate of the future cash flows 
from the cash-generating unit and also to choose a suitable 
discount rate in order to calculate the present value of those 
cash flows.

•   Note 14 – trade and other receivables

There is uncertainty regarding customers who may not 
be able to pay as their invoices fall due. In reviewing the 
appropriateness of the provisions in respect of recoverability 
of trade receivables, consideration has been given to the 
economic climate in the respective markets, the ageing of 
the debt and the potential likelihood of default.

•  Note 17 – deferred tax

Management has estimated the likely value of deferred tax 
assets in respect of trading losses carried forward.

•  Note 18 – share-based payments

The Group’s policy for share-based payments is stated 
in note 1 (n). The fair value of equity settled share-based 
payments is partly derived from estimates of factors such 
as lapse rates and achievement of performance criteria. It is 
also derived from assumptions such as the future volatility 
of the Company’s share price, expected dividend yields and 
risk-free interest rates.

t) Exceptional items

Exceptional items are those items the Group considers  
to be one-off or material in nature that should be brought  
to the reader’s attention in understanding the Group’s 
financial performance.

83

2. Segment reporting

All revenues disclosed are derived from external customers.

The accounting policies of the reportable segments are the same as the Group’s accounting policies described in note 1. Segment operating profit represents the profit earned by each 
segment including allocation of central administration cost. This is the measure reported to the Group’s Chief Executive Officer, the chief operating decision maker, for the purpose of resource 
allocation and assessment of segment performance.

(a) Revenue, gross profit and operating profit by reportable segment

                     Revenue

                     gross Profit

operating Profit

EMEA

United Kingdom

Asia Pacific

Australia and New Zealand

Asia

Americas

Operating profit

Financial (expense)/income

Revenue/gross profit/profit before tax

2012 
£’000

403,223

295,876

119,344

72,853

192,197

2011 
£’000

421,240

324,863

106,196

59,862

166,058

2012 
£’000

218,382

121,408

51,677

63,177

114,854

2011 
£’000

239,581

129,991

50,172

53,179

103,351

Before 
exceptional  
items 2012  
£’000

exceptional 
items  
2012 (note 4)  
£’000

after 
exceptional  
items 2012  
£’000

22,070

15,771

14,164

14,803

28,967

(6,090)

(1,744)

–

–

–

–

15,980

14,027

14,164

14,803

28,967

2011 
£’000

31,676

18,317

11,453

14,702

26,155

98,586

106,926

72,225

80,858

(1,687)

(1,687)

9,887

–

–
989,882

–

–
1,019,087

–

–
526,869

–

–
553,781

65,121

(284)
64,837

(7,834)

–
(7,834)

57,287

(284)
57,003

86,035

112
86,147

The above analysis by destination is not materially different to the analysis by origin.

The analysis opposite is of the carrying amount of reportable segment assets, liabilities and non-current assets. Segment assets and liabilities include items directly attributable to a segment 
as well as those that can be allocated on a reasonable basis.

The individual reportable segments exclude income tax assets and liabilities. Non-current assets include property, plant and equipment, computer software, goodwill and other intangibles.

84

(b) Segment assets, liabilities and non-current assets by reportable segment

EMEA

United Kingdom

Asia Pacific

Australia and New Zealand

Asia

Americas

Segment assets/liabilities

Income tax

EMEA

United Kingdom

Asia Pacific

Australia and New Zealand

Asia

Americas

                           total assets

                           total liabilities

2012
£’000

125,560

104,392

26,842

43,159

70,001

38,835

338,788

6,970
345,758

2011
£’000

131,772

106,455

28,323

37,299

65,622

40,940

344,789

3,980
348,769

2012
£’000

70,596

48,414

11,809

9,182

20,991

11,757

151,758

12,612
164,370

2011
£’000

71,687

51,100

11,855

9,411

21,266

12,527

156,580

11,591
168,171

Property, Plant and equipment
2011
£’000

2012
£’000

9,034

7,968

1,454

2,599

4,053

7,858
28,913

10,396

9,680

1,594

2,648

4,242

8,892
33,210

                            intangible assets

2012
£’000

495

42,712

100

116

216

674
44,097

2011
£’000

669

38,187

168

105

273

615
39,744

85

The analyses below in notes (c) revenue and gross profit by discipline (being the professions of candidates placed) and (d) revenue and gross profit generated from permanent and 
temporary placements have been included as additional disclosure over and above the requirements of IFRS 8 “Operating Segments”. 

(c) Revenue and gross profit by discipline

                     Revenue

                     gross Profit

2012  
£’000

465,378

219,980

177,883

126,641
989,882

2011 
£’000

521,380

205,184

164,656

127,867
1,019,087

2012  
£’000

220,561

106,422

102,817

97,069
526,869

2011 
£’000

248,028

105,575

101,291

98,887
553,781

                     Revenue

                     gross Profit

2012  
£’000
422,005

567,877
989,882

2011  
£’000
453,105

565,982
1,019,087

2012 
£’000
409,660

117,209
526,869

2011  
£’000
438,382

115,399
553,781

Finance and Accounting

Legal, Technology, HR, Secretarial and Other

Engineering, Property & Construction, Procurement & Supply Chain

Marketing, Sales and Retail

(d) Revenue and gross profit generated from permanent and temporary placements

Permanent

Temporary

86

3. Profit for the year

Profit for the year is stated after charging/(crediting):

Employment costs (Note 4)

Net exchange losses

Depreciation of property, plant and equipment – owned

Amortisation of intangibles

Impairment of trade receivables

(Profit)/loss on sale of property, plant and equipment and computer software

Fees payable to the company’s auditor for the audit of the company’s annual accounts

Fees payable to the company’s auditor and associates for other services:

                                                                  –  The audit of the company’s subsidiaries pursuant to legislation

                                                                  – Audit related assurance services

total audit fees
                                                                  – Tax compliance services

                                                                  – Tax advisory services

                                                                  – Other assurance services

total non-audit fees
total fees

Operating lease rentals                                – Land and buildings

                                                                  – Plant and machinery

4. Employee information

2012  
£’000

321,010

439

10,549

4,538

5,620

5

114

341

32
487
37

298

–
335
822

28,596

5,563

2011  
£’000

328,502

107

10,524

1,133

8,148

(22)

54

319

32
405
20

240

10
270
675

28,126

4,647

The average number of employees (including Executive Directors) during the year and total number of employees (including Executive Directors) at 31 December 2012 were as follows:

Management

Client services

Administration

2012 average no.
237

2011 average no.
216

3,519

1,527

5,283

3,456

1,388

5,060

2012 no.
261

3,364

1,474

5,099

2011 no.
227

3,570

1,489

5,286

87

Employment costs (including Directors’ emoluments) comprised:

Wages and salaries

Social security costs

Pension costs – defined contribution plans

Share-based payments and deferred cash plan

2012  
£’000

261,152

34,129

12,763

12,966
321,010

2011  
£’000

268,177

35,272

11,767

13,286
328,502

Details of Directors’ remuneration for the year are provided in the Directors’ Remuneration Report on pages 54 to 67.

No staff are employed by the parent company (2011: none) hence no remuneration has been disclosed. Remuneration for Directors for their services on behalf of the parent company are 
included in the Director’s Remuneration Report on pages 54 to 67.

5. Exceptional items

During the first half of 2012, we restructured the Group’s regional management structure, which resulted in the removal of the Continental Europe and Americas regional management team, 
including one Executive Director. Severance packages for this team, who had been employed by the Group for many years and were largely based in France, with accompanying high 
employment protection and social charges, totalled £7.8m within which are £1.5m of share plan related charges which have been accelerated to their date of departure.

6. Financial income/(expenses)

financial income

Bank interest receivable

financial expenses

Bank interest payable

88

2012  
£’000

907

(1,191)

2011  
£’000

953

(841)

7. Taxation on profits on ordinary activities

The charge for taxation is based on the effective annual tax rate of 36.5% on profit before tax (2011: 34.0%).

Analysis of charge in the year

UK income tax at 24.5% (2011: 26.5%) for year

Adjustments in respect of prior year

Overseas income tax

Deferred tax expense

Adjustment in respect of prior year

Origination and reversal of temporary differences

(Benefit)/charge of tax losses recognised

Deferred tax (income)/expense
total income tax expense in the income statement

Reconciliation of effective tax rate

Profit before taxation

Profit on ordinary activities before tax multiplied by the standard rate of corporation tax in the UK

effects of:

Disallowable items and other permanent timing differences

Unrelieved overseas losses

Utilisation of losses not previously recognised

Recognition of overseas losses

Higher tax rates on overseas earnings

Movement of rate difference

Adjustment to tax charge in respect of prior periods

Tax expense and effective rate for the year

2012  
£’000

8,045

35

13,507
21,587

354

509

(1,644)
(781)
20,806

%

24.5

3.1

2.2

(0.4)

(0.4)

6.8

(0.1)

0.8

36.5

2012  
£’000

57,003

13,965

1,786

1,244

(207)

(209)

3,897

(59)

389

20,806

2011  
£’000

86,147

22,829

3,336

1,312

(370)

(1,032)

4,526

218

(1,529)

29,290

2011  
£’000

9,383

(1,840)

21,682
29,225

311

(393)

147
65
29,290

%

26.5

3.9

1.5

(0.4)

(1.2)

5.2

0.3

(1.8)

34.0

89

tax recognised directly in equity

Relating to equity settled transactions

8. Current tax assets and liabilities

2012 
£’000

(1,309)

2011  
£’000

(5,774)

The current tax asset of £7.0m (2011: £4.0m), and current tax liability of £12.6m (2011: £11.6m) for the Group, and current tax asset and liability of £nil (2011: £nil) for the parent company, 
represent the amount of income taxes recoverable and payable in respect of current and prior periods.

9. Dividends

amounts recognised as distributions to equity holders in the year:

Final dividend for the year ended 31 December 2011 of 6.75p per ordinary share (2010: 6.12p)

Interim dividend for the year ended 31 December 2012 of 3.25p per ordinary share (2011: 3.25p)

amounts proposed as distributions to equity holders in the year:

Proposed final dividend for the year ended 31 December 2012 of 6.75p per ordinary share (2011: 6.75p)

2012  
£’000

20,779

9,855

30,634

20,503

2011  
£’000

18,739

9,772

28,511

20,458

The proposed final dividend had not been approved by shareholders at 31 December 2012 and therefore has not been included as a liability. The comparative final dividend at 31 December 
2011 was also not recognised as a liability in the prior year.

The proposed final dividend of 6.75p (2011: 6.75p) per ordinary share will be paid on 21 June 2013 to shareholders on the register at the close of business on 24 May 2013, subject to 
approval by shareholders.

When the Company pays a dividend to shareholders, there may be income tax consequences. The impact will depend upon the individual circumstances of the shareholder.

90

10. Earnings per ordinary share

The calculation of the basic and diluted earnings per share is based on the following data:

earnings
Earnings for basic and diluted earnings per share (£‘000)

Exceptional items (£’000) (note 5)

earnings for basic and diluted earnings per share before exceptional items (£’000)

number of shares
Weighted average number of shares used for basic earnings per share (‘000)

Dilution effect of share plans (‘000)

Diluted weighted average number of shares used for diluted earnings per share (‘000)

Basic earnings per share (pence)

Diluted earnings per share (pence)

Basic earnings per share before exceptional items (pence)

Diluted earnings per share before exceptional items (pence)

The above results relate to continuing operations.

Basic

2012
36,197

5,308
41,505

305,345

3,136
308,481

11.9

11.7

13.6

13.5

2011
56,857

–
56,857

304,458

7,941
312,399

18.7

18.2

18.7

18.2

Basic earnings per share is calculated by dividing the profit attributable to equity holders of the Company by the weighted average number of ordinary shares in issue during the year, 
excluding ordinary shares purchased by the Employee Benefit Trust and held in the reserve.

Diluted

Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares outstanding to assume conversion of all dilutive potential ordinary shares. This 
calculation determines the number of shares that could have been acquired at fair value (determined as the average market price of the Company’s shares) based on the monetary value of  
the subscription rights attached to the outstanding share options. The number of shares calculated in the basic earnings per share is then adjusted to reflect the number of shares deemed  
to be issued for nil consideration as a result of the potential exercise of existing share options.

The remaining share options that are currently not dilutive and hence excluded from the dilutive earnings per share calculation remain potentially dilutive until they are either exercised or  
they lapse. 

91

11. Property, plant and equipment

group

cost

At 1 January

Additions

Disposals

Effect of movements in foreign exchange

At 31 December

Depreciation

At 1 January

Charge for the year

Disposals

Effect of movements in foreign exchange

At 31 December

net book value

At 31 December

2012

2011

leasehold 
improvements 
£’000

furniture, 
fixtures and 
equipment 
£’000

motor vehicles 
£’000

total  
£’000

leasehold 
improvements 
£’000

furniture, 
fixtures and 
equipment 
£’000

motor vehicles 
£’000

total  
£’000

35,158

2,421

(1,393)

(1,202)

34,984

20,041

4,280

(1,419)

(596)

22,306

50,415

3,932

(2,081)

(1,636)

50,630

33,927

5,513

(2,101)

(993)

36,346

2,585

1,566

(889)

(133)

3,129

980

756

(510)

(48)

1,178

88,158

7,919

(4,363)

(2,971)

88,743

54,948

10,549

(4,030)

(1,637)

59,830

29,794

7,824

(1,723)

(737)

35,158

17,797

4,249

(1,727)

(278)

20,041

45,135

7,259

(1,137)

(842)

50,415

29,777

5,686

(1,084)

(452)

33,927

2,162

1,236

(753)

(60)

2,585

991

589

(576)

(24)

980

77,091

16,319

(3,613)

(1,639)

88,158

48,565

10,524

(3,387)

(754)

54,948

12,678

14,284

1,951

28,913

15,117

16,488

1,605

33,210

92

12. Intangible assets

group

cost
At 1 January

Additions

Disposals

Transfers

Effect of movements in  
foreign exchange

At 31 December

amortisation
At 1 January

Charge for the year

Disposals

Effect of movements in  
foreign exchange

At 31 December

net book value
At 31 December

    2012

    2011

computer 
software, 
assets under  
construction 
£’000

computer 
software 
£’000

goodwill  
£’000

trademark  
£’000

total  
£’000

computer 
software, 
assets under 
construction 
£’000

computer 
software 
£’000

goodwill  
£’000

trademark  
£’000

total  
£’000

10,845
3,038
(79)
3,153

(332)

16,625

8,541
4,427
(38)

(258)

12,672

35,435
5,777
–
(3,153)

(6)

38,053

–
–
–

–

–

1,539
–
–
–

–

1,539

–
–
–

–

–

549
197
–
–

–

746

83
111
–

–

194

48,368
9,012
(79)
–

(338)

56,963

8,624
4,538
(38)

(258)

12,866

9,766
1,354
(99)
–

(176)

23,986
11,422
–
–

27

10,845

35,435

7,717
1,050
(110)

(116)

8,541

–
–
–

–

–

1,539
–
–
–

–

1,539

–
–
–

–

–

–
549
–
–

–

549

–
83
–

–

83

35,291
13,325
(99)
–

(149)

48,368

7,717
1,133
(110)

(116)

8,624

3,953

38,053

1,539

552

44,097

2,304

35,435

1,539

466

39,744

Impairment tests for goodwill

Goodwill is allocated to the Group’s cash-generating units (CGUs) identified according to the country of operation. A summary of the goodwill allocation is presented below:

UK

USA

Singapore

2012  
£’000
1,274
214
51
1,539

2011  
£’000
1,274
214
51
1,539

93

In assessing value in use, the estimated future cash flows are calculated by preparing cash flow forecasts derived from the most recent financial budget, management projections for five 
years, followed by an assumed growth rate of 3%, which does not exceed the long-term average growth rate of the relevant markets and reflects long-term wage inflation fee growth. 
Management applied a discount rate of 10%, representing the weighted average cost of capital for the Group,  to the estimated future cash flows to calculate the terminal value of those 
cash flows. If the recoverable amount of an asset is estimated to be less than its carrying amount, the carrying amount of the asset is reduced to its recoverable amount. An impairment loss 
is recognised as an expense. Management believes that no reasonably possible change in any of the above key assumptions would cause the carrying value of goodwill allocated to any 
CGU to materially exceed its recoverable amount.

The Group tests goodwill annually for impairment, or more frequently if there are indications that goodwill might be impaired. It is the opinion of the Directors that at 31 December 2012 there 
was no impairment of goodwill.

Impairment tests for computer software, assets under construction

The Group tests computer software, assets under construction annually for impairment, or more frequently if there are indications that computer software, assets under construction might 
be impaired. It is the opinion of the Directors that at 31 December 2012 there was no impairment of computer software, assets under construction.

13. Investments

company

Cost at 1 January 2012

Additions

Cost at 31 December 2012

subsidiary undertakings 
£’000

478,791

14,753

493,544

The additions in the year represent investment in Michael Page International Inc and a credit to the share schemes for subsidiaries employees. The Company’s principal subsidiary 
undertakings at 31 December 2012, their principal activities and countries of incorporation are set out below:

Name of undertaking

Michael Page International Argentina SA
Michael Page International (Australia) Pty Limited

Michael Page International GmbH

Michael Page International (Belgium) NV/SA

Page Interim (Belgium) NV/SA

Michael Page International (Brasil) SC Ltd

Page Personnel Recruit. Especializ. E Servs. Corpor. Ltda

Michael Page International Canada Limited

Michael Page International Chile Ltda

94

Country of incorporation

Principal activity

Argentina
Australia

Austria

Belgium

Belgium

Brazil

Brazil

Canada

Chile

Recruitment consultancy
Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Name of undertaking

Michael Page (Beijing) Recruitment Co. Ltd
Michael Page (Shanghai) Recruitment Co. Ltd

Michael Page International (Shanghai) Consulting Ltd

Michael Page International Colombia SAS

Michael Page International (France) SAS

Michael Page Financial Services SAS

Page Personnel SAS

Michael Page International (Deutschland) GmbH

Page Interim (Deutschland) GmbH

Michael Page International (Hong Kong) Limited

Michael Page International Recruitment Pvt Ltd

Michael Page International (Ireland) Limited

Michael Page International Italia Srl

Page Personnel Italia SpA

Michael Page International (Japan) K.K.

Michael Page International (Malaysia) Sdn Bhd

Michael Page International Mexico Reclutamiento Especializado, S.A. de C.V.

Michael Page International (Maroc) SARL AU

Michael Page International (Nederland) BV

Page Interim BV

Michael Page International (New Zealand) Limited.

Michael Page International (Poland) Sp.z.o.o

Michael Page International Empressa de Trabalho Temporário e Serviços de Consultadoria Lda

Michael Page International Qatar

Michael Page International RU LLC

Michael Page International Pte Limited*

Michael Page International (SA) (Pty) Limited

Michael Page International (España) SA

Michael Page Holding (España) SL

Page Personnel Seleccion España SA

Michael Page International (Sweden) AB

Michael Page International (Switzerland) SA

Michael Page International NEM Istihdam Danismanligi Limited Sirketi

Country of incorporation

Principal activity

China
China

China

Colombia

France

France

France

Germany

Germany

Hong Kong

India

Ireland

Italy

Italy

Japan

Malaysia

Mexico

Morocco

Netherlands

Netherlands

New Zealand

Poland

Portugal

Qatar

Russia

Singapore

South Africa

Spain

Spain

Spain

Sweden

Switzerland

Turkey

Recruitment consultancy 
Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Support services

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Holding company

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

95

Name of undertaking

Michael Page International (UAE) Limited
Michael Page Holdings Limited

Michael Page International Holdings Limited

Michael Page International Recruitment Limited*

Michael Page International Southern Europe Limited*

Michael Page UK Limited

Michael Page Limited

Page Personnel (UK) Limited

Michael Page Recruitment Group Limited

Michael Page International Inc*

Country of incorporation

Principal activity

United Arab Emirates
United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom 

United States

Recruitment consultancy
Support services

Holding company

Recruitment consultancy

Holding company

Recruitment consultancy

Recruitment consultancy

Recruitment consultancy

Holding company

Recruitment consultancy

*The equity of these subsidiary undertakings is held directly by Michael Page International plc. All companies have been included in the consolidation and operate principally in their country 
of incorporation.

The percentage of the issued share capital held is equivalent to the percentage of voting rights held. The Group holds 100% of all classes of issued share capital. The share capital of all the 
subsidiary undertakings comprise ordinary shares.

14. Trade and other receivables

current

Trade receivables

Less provision for impairment of receivables

Net trade receivables

Amounts due from Group companies

Other receivables

Prepayments and accrued income

non-current

Prepayments

                           group

                               company

2012  
£’000

148,438

(6,732)

141,706

–

4,653

36,148
182,507

2011  
£’000

164,072

(7,093)

156,979

–

4,566

34,910
196,455

2012  
£’000

–

–

–

511,734

–

65
511,799

2011  
£’000

–

–

–

485,862

–

9
485,871

3,310

2,612

–

–

All non-current receivables are due within five years from the balance sheet date.

The Group’s exposure to credit and currency risks and impairment losses related to trade and other receivables is disclosed in Note 22.

96

15. Trade and other payables

current

Trade payables

Amounts owed to Group companies

Other tax and social security

Other payables

Accruals

Deferred income

non-current

Deferred income

Other tax and social security

                             group

                              company

2012  
£’000

9,605

–

39,709

16,679

71,920

820
138,733

2,653

126
2,779

2011  
£’000

8,664

–

44,415

22,612

71,115

607
147,413

2,515

170
2,685

2012  
£’000

–

622,085

–

–

–

–
622,085

–

–
–

2011  
£’000

–

564,162

–

–

11

–
564,173

–

–
–

The fair values of trade and other payables are not materially different to those disclosed above. There is no material effect on pre-tax profit if the instruments are accounted for at fair value 
or amortised cost.

The total liability relating to other tax and social security includes a balance of £1.3m (2011: £2.2m) relating to social charges on share based payments.

The Group’s exposure to currency and liquidity risk related to trade and other payables is disclosed in Note 22.

16. Bank overdrafts

Bank overdrafts

The carrying amounts of the Group’s borrowings are denominated in sterling.

Bank overdrafts are repayable on demand. 

                             group

                              company

2012  
£’000

9,396

2011  
£’000

6,249

2012  
£’000

–

2011  
£’000

–

The Group has a £10m committed overdraft facility with Deutsche Bank. All other bank overdrafts and facilities are repayable on demand.

At 31 December 2012, the Group had available £10m (2011: £37.5m) of undrawn committed borrowing facilities with Deutsche Bank and £23.8m of undrawn borrowing facilities under the 
Invoice Discounting arrangement with HSBC. All conditions precedent on each of these facilities had been met.

The Group’s exposure to interest rate, foreign currency and liquidity risk for financial assets and liabilities is disclosed in Note 22.

97

17. Deferred tax

The following are the major deferred tax (assets)/liabilities recognised by the Group, and the movements thereon, during the current and prior reporting periods.

at 1 January 2011
Recognised in equity for the year

Recognised in profit or loss for the year

Reserve

Exchange differences

at 1 January 2012

Recognised in equity for the year

Recognised in profit or loss for the year

Exchange differences

at 31 December 2012

share-based 
payments 
£’000

tax losses  
£’000

(6,952)
3,322

392

467

–
(2,771)

330

926

–
(1,515)

(917)
–

(623)

–

4
(1,536)

–

(1,637)

–
(3,173)

other  
£’000

(4,208)
–

267

–

130
(3,811)

–

(70)

227
(3,654)

total  
£’000

(12,077)
3,322

36

467

134
(8,118)

330

(781)

227
(8,342)

Certain deferred tax assets and liabilities have been offset in accordance with the Group’s accounting policy. The following is the analysis of the deferred tax balances (after offset) for 
balance sheet purposes:

Deferred tax assets

Deferred tax liabilities

2012  
£’000
(9,192)

850
(8,342)

2011  
£’000
(8,351)

233
(8,118)

At 31 December 2012, unremitted earnings of overseas Group companies amounted to £88.6m (2011: £80.7m). Unremitted earnings may be liable to some overseas tax, but should not be 
liable to UK tax if they were to be distributed as dividends.

Certain of the Group’s overseas operations have current and prior year tax losses, the future utilisation of which is uncertain. Accordingly, the Group has not recognised a deferred tax asset 
of £8.1m (2011: £20.7m) in respect of tax losses of overseas companies. These tax losses are available to offset future taxable profits in the respective jurisdictions.

All of the deferred tax asset for losses of £3.2m is dependent on generating future taxable profits. Of the recognised deferred tax asset, £1.5m is recognised within territories that were loss 
making in the current year.

98

18. Called-up share capital

authorised

Ordinary shares of 1p each

allotted, called-up and fully paid

At 1 January

Shares issued

Cancellation of own shares

At 31 December

Share Option Plans

    2012

     2011

£’000

number of shares

£’000

number of shares

5,713

571,250,000

5,713

571,250,000

3,167

11

–

3,178

316,678,415

1,071,660

–

317,750,075

3,216

8

(57)

3,167

321,590,147

789,366

(5,701,068)

316,678,415

The Group has share option awards currently outstanding under an Executive share option scheme (ESOS) and a share option scheme (SOS). These plans are described opposite.

At 31 December 2012 the following options had been granted and remained outstanding in respect of the Company’s ordinary shares of 1p under both the Michael Page Executive Share 
Option Scheme and the Share Option Scheme. All options granted are settled by the physical delivery of shares. The Group has no legal or constructive obligation to repurchase or settle the 
options in cash.

99

Year of grant

2002 (Note 1)*

2002 (Note 1)*

2003 (Note 1)*

2004 (Note 1)*

2005 (Note 1)*

2006 (Note 1)*

2008 (Note 1)

2009 (Note 2)

2010 (Note 1)

2011 (Note 2)

2012 (Note 2)

total 2012

Balance at  

1 January 2012 granted in year

exercised in 
year

lapsed in 
year

no. of options 
outstanding at 31 
December 2012

Base ePs/
oP range†

exercise price per 
share

exercise period

30,000

29,800

115,300

221,500

406,619

507,585

431,000

6,069,167

11,041,583

4,052,278

–
22,904,832

–

–

–

–

–

–

–

–

–

–

(30,000)

(29,800)

(115,300)

(116,322)

(147,730)

(259,918)

–

(2,549,856)

(398,470)

–

–

–

–

–

–

–

(431,000)

(104,985)

(296,888)

(309,958)

–

–

–

105,178

258,889

247,667

–

10.6

5.8

5.8

4.1

7.5

15.5

30.4

186p

186p

march 2005 – march 2012

march 2006 – march 2012

81.5p-86.1p

april 2006 – april 2013

171p-190.3p

march 2007 – march 2014

190.75p-191.5p

march 2008 – march 2015

309.9p

march 2009 – march 2016

255.94p-285p

march 2011 – march 2018

3,414,326

oP range

187.5p-211.84p

march 2012 – march 2019

10,346,225

6.6

381.5p-383.0p

march 2013 – march 2020

3,742,320

oP range

491.0p-492.9p

march 2014 – march 2021

4,961,000
4,961,000

–
(3,647,396)

(272,440)
(1,415,271)

4,688,560
22,803,165

oP range

477.0p

march 2015 – march 2022

Weighted average exercise price 2012 (£)

3.39

4.77

2.14

3.70

3.85

total 2011

23,096,716

4,127,000

(860,308)

(3,458,576)

22,904,832

Weighted average exercise price 2011 (£)

2.98

4.91

2.02

2.80

3.39

*These options have fully vested

†The Operating Profit ranges for each award are fully disclosed in Note 2 of this Note.

3,191,075 options were exercisable at the end of 2012 at a weighted average exercise price of £2.02 (2011: £2.24). The weighted average share price at the date of exercise was £4.48.

100

Share Option valuation and measurement

In 2012, options were granted on 11 March with the 
estimated fair value of the options granted on that day  
of £1.38. In 2011, options were granted on 11 March.  
The estimated fair values of the options granted on that  
date was £1.28.

Share options are granted under service and non-market 
performance conditions. These conditions are not taken  
into account in the fair value measurement at grant date. 
There are no market conditions associated with the share 
option grants.

Note 1 

Executive Share Option Scheme (ESOS)

Using the ESOS, awards of share options can be made 
to key management personnel and senior employees to 
receive shares in PageGroup. Share options are exercisable 
at the market price of the shares at the date of the grant.

No awards were made under the ESOS scheme in 2009, 
2011 or 2012.

For grants under the ESOS plan, the performance condition 
is tested on the third anniversary and no retesting will 
occur thereafter. These options were granted subject to a 
performance condition requiring that an option may only 
be exercised, in normal circumstances, if there has been 
an increase in base earnings per share of at least 3% per 
annum above the growth in the UK Retail Price Index. The 
respective base earnings per share for each grant are shown 
in the table on page 100.

For the 2010 share option grant for Executive Directors only, 
the vesting of awards will be subject to profit before tax 
performance conditions measured over a three year period. 
Vesting will occur on a phased basis, with 30% of the award 
vesting for threshold performance, increasing on a straight 
line basis to 100% of the award for maximum performance. 

Share Option Scheme (SOS)

Note 2

Executive Directors of the Company are not eligible  
to participate in this scheme. Any exercises of awards  
made under this plan must be settled by market  
purchased shares.

This new scheme was created in 2009 to provide an 
effective plan under which to grant awards in 2009. It was 
the Board’s view that grants made under the existing ESOS 
plan, which would have required an increase over the 2008 

base earnings per share of at least 3% per annum above 
the growth in the UK Retail Price Index by 2011, would not 
be achievable due to the impact of the global downturn on 
the Group’s EPS and thus would not provide the required 
retention incentive. 

The 2009 grant made under the SOS plan is subject to a 
performance condition that will be tested, initially, three 
years after the date of grant and then annually until either 
the entire grant has vested, or ten years from the date of the 
award have elapsed, in which case any awards outstanding 
under the grant will lapse. The performance condition is 
directly linked to the Group’s Operating Profit. If Operating 
Profit is £30m then 30% of the award would vest. For every 
£1m of Operating Profit over £30m, a further 1% would  
vest. 100% of the award would vest if Operating Profit  
was £100m.

As the Group’s 2011 Operating Profit was £86.0m, 86%  
of this award vested on 10 March 2012. The remaining  
14% was retested in March 2013, but with 2012 Operating 
Profit at £65.1m being lower than in 2011, no additional 
options vested.

Further grants under the SOS plan were made in 2011 and 
2012. The performance conditions for these grants are also 
directly linked to the Group’s Operating Profit. 

For the 2011 grant, if Operating Profit is in excess of 
£100m, 1% of the award will vest for every additional £1m 
of Operating Profit achieved, up to a maximum of 100% at 
Operating Profit of £200m or more.

For the 2012 grant, if Operating Profit is in excess of £50m, 
a proportion of the award equivalent to the amount of 
Operating Profit achieved will vest up to a maximum of 
100% if the Operating Profit is £100m or more.

101

Share Option valuation and measurement

The options outstanding at 31 December 2012 have an exercise price in the range of 171.0 pence to 492.9 pence and a weighted average contractual life of 7.5 years. The fair values of 
options granted during the year were calculated using the Black-Scholes option pricing model. The inputs into the model were as follows: 

Share price (£)

Average exercise price (£)

Weighted average fair value (£)

Expected volatility

Expected life

Risk free rate

Expected dividend yield

                      share option Plans

2012

4.77

4.77

1.38

40%

5 years

0.87%

2.10%

2011

4.91

4.91

1.28

31%

5 years

2.84%

1.83%

                      incentive share scheme
2011

2012

                      Deferred Bonus shares
2011

2012

4.77

nil

4.47

40%

3 years

0.73%

nil

4.91

nil

4.65

31%

3 years

2.84%

nil

4.77

nil

4.56

40%

2 years

0.50%

nil

4.91

nil

4.73

31%

2 years

2.84%

nil

Expected volatility was determined by reference to historical volatility of the Company’s share price since flotation. The expected life used in the model has been adjusted, based on 
management’s best estimate, for the effects of non-transferability, exercise restrictions and behavioural considerations. Expectations of early exercise are incorporated into the Black-
Scholes option pricing model.

The Group recognised total expenses of £13.2m (2011: £12.7m) related to equity-settled share-based payment transactions during the year.

Other share-based payment plans

The Company also operates an Incentive Share Plan for the Executive Directors and senior employees and an Annual Bonus Plan for the Executive Directors. Details of these schemes 
are disclosed on pages 61, and are settled by the physical delivery of shares, currently satisfied by shares held in the Employee Benefit Trust, to the extent that service and performance 
conditions are met.

19. Reserves

Share premium

The share premium account has been established to represent the excess of proceeds over the nominal value for all share issues, including the excess of the exercise share price over the 
nominal value of the shares on the exercise of share options.

Capital redemption reserve

The movement in the capital redemption reserve relates to the cancellation of the Company’s own shares.

102

Reserve for shares held in the employee benefit trust

At 31 December 2012, the reserve for shares held in the employee benefit trust consisted of 15,715,157 ordinary shares (2011: 16,739,896 ordinary shares) held for the purpose of satisfying 
awards made under the Incentive Share Plan, the Annual Bonus Plan and the Share Option Scheme (SOS), representing 4.9% of the called-up share capital with a market value of £62.1m 
(2011: £58.4m).

There are 13,768,635 of these shares held in the trust on which dividends are waived.

Currency translation reserve

Since first-time adoption of the International Financial Reporting Standards, the currency translation reserve comprises all foreign exchange differences arising from the translation of the 
financial statements of foreign operations that are integral to the operations of the Company.

20. Cash flows from operating activities

Profit before tax
Exceptional items

Profit before tax and exceptional items

Depreciation and amortisation charges

Loss/(profit) on sale of property, plant and equipment, and computer software

Share scheme charges

Net finance costs/(income)

operating cash flow before changes in working capital and exceptional items
Decrease/(increase) in receivables

(Decrease)/increase in payables

cash generated from underlying operations

note
5

                      group

                      company

2012  
£’000

57,003
7,834

64,837

15,073

5

11,884

284
92,083
7,454

(5,066)
94,471

2011  
£’000

86,147
–

86,147

11,657

(22)

12,732

(112)
110,402
(32,688)

25,611
103,325

2012  
£’000

11,686
–

11,686

–

–

–

8
11,694
(21,125)

57,913
48,482

2011  
£’000

20,663
–

20,663

–

–

–

(10)
20,653
(14,927)

53,341
59,067

103

21. Cash and cash equivalents

Cash at bank and in hand

Short-term deposits

Cash and cash equivalents

Bank overdrafts

Cash and cash equivalents in the statement of cash flows

net funds

                      group

                      company

2012  
£’000

62,431

8,338

70,769

(9,396)

61,373

61,373

2011  
£’000

57,758

6,659

64,417

(6,249)

58,168

58,168

2012  
£’000

2011  
£’000

20

–

20

–

20

20

23

–

23

–

23

23

The Group operates a multi-currency notional cash pool. Currently the main Eurozone subsidiaries and the UK-based Group Treasury subsidiary participate in this cash pool, although it 
is the Group’s intention to extend the scope of the participation to other Group companies going forward. The structure facilitates interest and balance compensation of cash and bank 
overdrafts.

22. Financial risk management

The Group has exposure to the following risks from its use of financial instruments:

(i)  credit risk

(ii) liquidity risk

(iii) market risk

This note presents information about the Group’s exposure to each of the above risks, the Group’s objectives, policies and processes for measuring and managing risk, and the Group’s 
management of capital. Further quantitative disclosures are included throughout these consolidated financial statements.

The Board of Directors has overall responsibility for the establishment and oversight of the Group’s risk management framework. 

The Group’s risk management policies are established to identify and analyse the risks faced by the Group, to set appropriate risk limits and controls, and to monitor risks and adherence 
to limits. Risk management policies and systems are reviewed regularly to reflect changes in market conditions and the Group’s activities. The Group, through its training and management 
standards and procedures, aims to develop a disciplined and constructive control environment in which all employees understand their roles and obligations.

The Group Audit Committee oversees how management monitors compliance with the Group’s risk management policies and procedures and reviews the adequacy of the risk management 
framework in relation to the risks faced by the Group. The Group Audit Committee is assisted in its oversight role by Internal Audit. Internal Audit undertakes both regular and ad hoc reviews 
of risk management controls and procedures, the results of which are reported to the Audit Committee.

104

(i)  Credit risk

Credit risk is the risk of financial loss to the Group if a client or counterparty to a financial instrument fails to meet its contractual obligations, and arises principally from the Group’s 
receivables from clients. Management has a credit policy in place and the exposure to credit risk is monitored on an ongoing basis.

At the balance sheet date there were no significant concentrations of credit risk. The maximum exposure to credit risk is represented by the carrying amount of each financial asset in the 
balance sheet.

Trade and other receivables

Total trade receivables (net of allowances) held by the Group at 31 December 2012 amounted to £141.7m (2011: £157.0m).

An initial credit period is made available on invoices. No interest is charged on trade receivables from the date of the invoice during this credit period. Thereafter, interest is charged on 
the outstanding balance. The Group has provided fully for all receivables over 150 days because historical experience is such that receivables past due beyond 150 days are generally 
not recoverable. Trade receivables below 150 days are provided for based on estimated irrecoverable amounts from the provision of our services, determined by reference to past default 
experience.

Included in the Group’s trade receivables balance are debtors with a carrying amount of £58.6m (2011: £69.6m) that are past due at the reporting date for which the Group has not provided 
as the amounts are still considered recoverable. The Group does not hold any collateral over these balances. The average age of these receivables is 58 days in excess of the initial credit 
period (2011: 51 days).

The ageing of trade receivables at the reporting date was:

Not past due

Past due 0-30 days

Past due 31-150 days

More than 150 days

gross trade 
receivables 2012 
(£’000)

Provision 2012 
(£’000)

gross trade 
receivables 2011 
(£’000)

Provision 2011 
(£’000)

83,890

41,157

17,930

5,461

148,438

779

215

586

5,152

6,732

88,099

47,951

22,680

5,342

164,072

721

35

995

5,342

7,093

The Group’s exposure to credit risk is influenced mainly by the individual characteristics of each client. The demographics of the Group’s client base, including the country in which clients 
operate, also has an influence on credit risk. Less than 3% of the Group’s revenue is attributable to sales transactions with a single client. The geographic diversification of the Group’s 
revenue also reduces the concentration of credit risk.

The majority of the Group’s clients have been transacting with the Group for several years, with losses rarely occurring. In monitoring client credit risk, clients are grouped according to their 
credit characteristics, including geographic location, industry, ageing profile, maturity and existence of previous financial difficulties.

105

Movement in the allowance for doubtful debts:

Balance at beginning of the year

Impairment losses recognised on receivables

Amounts written off as uncollectable

Amounts recovered during the year

Impairment losses reversed

Balance at end of the year

2012
£’000

7,093

5,620

(1,644)

(2,237)

(2,100)

6,732

2011
£’000

6,397

8,148

(1,086)

(3,611)

(2,755)

7,093

The majority of the allowance for doubtful debts are individually impaired trade receivables with a balance of £1.6m (2011: £3.5m) which have been placed in litigation, as well as a further 
provision for debts more than 150 days past their due date.

The impairment recognised represents the difference between the carrying amount of these trade receivables and the present value of the expected liquidation proceeds. The Group does 
not hold any collateral over these balances.

Exposure to credit risk

The maximum exposure to credit risk for trade receivables at the reporting date by geographic region was:

EMEA

United Kingdom

Asia Pacific

Americas

106

                              carrying amount

2012  
£’000

71,741

33,262

23,613

13,090

141,706

2011 
£’000

78,694

40,965

23,514

13,806

156,979

The maximum exposure to credit risk for accrued income at the reporting date by geographic region was:

EMEA

United Kingdom

Asia Pacific

Americas

                               carrying amount

2012  
£’000

1,363

10,184

10,244

4,301

26,092

2011  
£’000

1,265

9,925

8,755

5,541

25,486

The entire accrued income balance is not past due. The fair values of trade and other receivables are not materially different to those disclosed above and in note 14. There is no material 
effect on pre-tax profit if the instruments are accounted for at fair value or amortised cost.

(ii) Liquidity risk management

Ultimate responsibility for liquidity risk management rests with the Board, which has built an appropriate liquidity risk management framework that aims to ensure that the Group has 
sufficient cash or credit facilities at all times to meet all current and forecast liabilities as they fall due. It is the Directors’ intention to continue to finance the activities and development of the 
Group from retained earnings.

Cash surpluses are invested in short-term deposits, with any working capital requirements being provided from Group cash resources, Group facilities, or by local overdraft facilities. Cash 
generated in excess of these requirements will be used to buy back the Company’s shares. The Group also operates a multi-currency notional cash pool to facilitate interest and balance 
compensation of cash and bank overdrafts.

107

The following are the contractual maturities of financial liabilities:

2012

Trade payables

Accruals and other payables

Bank overdraft

2011

Trade payables

Accruals and other payables

Bank overdraft

less than 
1 month  
£’000

6,162

40,386

9,396

less than 
1 month  
£’000

6,038

48,445

6,249

1-3 months  
£’000

3-12 months  
£’000

2,950

39,653

–

493

29,410

–

1-3 months  
£’000

3-12 months  
£’000

2,048

30,960

–

578

33,919

–

more than 
12 months  
£’000

–

2,779

–

more than 
12 months  
£’000

–

2,685

–

Capital is equity attributable to the equity holders of the parent. The primary objective of the Group’s capital management is to ensure that it maintains a strong credit rating and healthy 
capital ratios to support its business and maximise shareholder value. The Group manages its capital structure and makes adjustments to it in light of changes in economic conditions. To 
maintain or adjust the capital structure, the Group may adjust the dividend payment to shareholders, return capital to shareholders through share repurchases with subsequent cancellation, 
or issue new shares. No changes were made in the objectives, policies or processes for managing capital during the years ended 31 December 2012 and 31 December 2011.

(iii)  Market risk and sensitivity analysis

The Group’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates and interest rates, but these risks are not deemed to be material. However, a 
sensitivity analysis showing hypothetical fluctuations in Pounds Sterling against the Group’s main exposure currencies is shown on page 110. There has been no material change in the 
Group’s exposure to market risks or the manner in which it manages and measures the risk.

For additional information on market risk, refer to ‘Treasury management and currency risk’ in the Business Review.

108

Interest rate risk management

Borrowings are arranged at floating rates, thus exposing the Group to cash flow interest rate risk. The Group does not consider this risk as significant. The benchmark rates for determining 
floating rate liabilities are based on relevant national LIBOR equivalents. The Group’s only interest bearing assets and liabilities at 31 December 2012 relate to cash and bank overdrafts.

The average interest rate paid on bank overdrafts was 2.02% (2011: 1.91%).

Currency rate risk

The Group publishes its results in Pounds Sterling and conducts its business in many foreign currencies. As a result, the Group is subject to foreign currency exchange risk due to exchange 
rate movements. The Group is exposed to foreign currency exchange risk as a result of transactions in currencies other than the functional currencies of some of its subsidiaries and the 
translation of the results and underlying net assets of foreign subsidiaries.

The main functional currencies of the Group are Sterling, Euro and Australian Dollar. The Group does not have material transactional currency exposures, nor is there a material exposure to 
foreign denominated monetary assets and liabilities. The Group is exposed to foreign currency translation differences in accounting for its overseas operations although our policy is not to 
hedge this exposure.

In certain cases, where the Company gives or receives short-term loans to and from other Group companies with different reporting currencies, it may use foreign exchange swap derivative 
financial instruments to manage the currency and interest rate exposure that arises on these loans. It is the Group’s policy not to seek to designate these derivatives as hedges.

All derivative financial instruments not in a hedge relationship are classified as derivatives at fair value through the income statement. The group does not use derivatives for speculative 
purposes. All transactions in derivative financial instruments are undertaken to manage the risks arising from underlying business activities.

Information on the fair value of derivative financial instruments held at the balance sheet date is shown in the table below. Derivatives are disclosed within cash on the face of the  
balance sheet.

Derivative financial instruments

Derivative Assets

Derivative Liabilities

Net Derivative (Liabilities)/Assets

Sensitivity analysis – currency risk

                              contract amounts

                           Derivatives at fair value

2012 
£m

40.7

(40.7)

–

2011  
£m

49.1

(49.1)

–

2012  
£m

40.6

(40.6)

–

2011  
£m

49.1

(49.8)

(0.7)

A 10% strengthening of Sterling against the following currencies at 31 December would have increased/(decreased) equity and profit or loss by the amounts shown on page 110. This 
analysis is applied currency by currency in isolation, i.e. ignoring the impact of currency correlation, and assumes that all other variables, in particular interest rates, remain constant. The 
analysis is performed on the same basis for 2011.

109

The amounts generated from the sensitivity analysis are forward-looking estimates of market risk assuming certain adverse market conditions occur. Actual results in the future may differ 
materially from those projected, due to developments in the global financial markets which may cause fluctuations in interest and exchange rates to vary from the hypothetical amounts 
disclosed in the table below, which therefore should not be considered a projection of likely future events and losses.

Euro

Australian Dollar

Swiss Franc

Hong Kong Dollar

Brazilian Real

United States Dollar

Chinese Renminbi

Japanese Yen

Other

Euro

Australian Dollar

Hong Kong Dollar

Swiss Franc

Brazilian Real

United States Dollar

Other

2012 equity  
£’000

(3,361)

(1,988)

(1,948)

(754)

(1,194)

764

(618)

(671)

(1,556)

2011 equity
£’000

(3,291)

(1,833)

(1,800)

(711)

(1,572)

578

(3,025)

PBt  
£’000

457

(477)

(464)

(83)

68

1,241

(221)

(165)

(167)

PBt
£’000

185

(324)

(381)

(114)

(676)

859

(1,382)

A 10 percent weakening of sterling against the above currencies at 31 December would have had the equal but opposite effect on the above currencies to the amounts shown above, on the 
basis that all other variables remain constant.

110

23. Commitments

Operating lease commitments

At 31 December 2012 the Group was committed to make the following payments in respect of non-cancellable operating leases:

leases which expire:

Within one year

Within two to five years

After five years

                      land and buildings

                      other

2012  
£’000

4,423

51,547

28,301
84,271

2011  
£’000

4,042

60,085

29,853
93,980

2012  
£’000

617

6,509

–
7,126

2011  
£’000

553

7,386

–
7,939

The Group leases various offices under non-cancellable operating lease agreements. The leases have varying terms, escalation clauses and renewal rights.

The Group also leases various plant and machinery under operating lease agreements. The Group is required to give varying notice for the termination of these agreements.

Capital commitments

The Group had contractual capital commitments of £0.5m as at 31 December 2012 relating to property, plant and equipment (2011: £1.1m). The Group had contractual capital commitments 
of £2.3m as at 31 December 2012 relating to computer software (2011: £5.3m). 

24. Contingent liabilities

The Company has provided guarantees to other Group undertakings amounting to £78k (2011: £80k) in the ordinary course of business. It is not anticipated that any material liabilities will 
arise from the contingent liabilities.

VAT group registration

As a result of group registration for VAT purposes, the Company is contingently liable for VAT liabilities arising in other companies within the VAT group which at 31 December 2012 
amounted to £4.7m (2011: £5.5m).

25. Events after the balance sheet date

Between 31 December 2012 and 4 March 2013, 306,000 options were exercised, leading to an increase in share capital of £3,060 and an increase in share premium of £1,156,200.

111

26. Related party transactions

Identity of related parties

The Company has a related party relationship with its Directors and members of the Executive Board, and subsidiaries (Note 13).

Transactions with key management personnel

Key management personnel are deemed to be the Directors and members of the Executive Board as detailed in the biographies on pages 30-31. The remuneration of Directors and 
members of the Executive Board is determined by the Remuneration Committee having regard to the performance of individuals and market trends. For transactions with Directors see the 
Remuneration Report on pages 54 to 67. Over and above these transactions, equity settled transactions for the year were £1.7m (2011: £2.2m). Transactions with the remaining members of 
the Executive Board are disclosed below:

Related party transactions

Short-term employee benefits

Pension costs – defined contribution plans

2012  
£’000

4,817

125

2011  
£’000

3,413

139

In addition to their salaries, the Group also provides non-cash benefits to members of the Executive Board, and contributes to a post-employment defined contribution pension plan on their 
behalf, summaries of which are given in Note 1.

Company

Transactions between the Company and its subsidiaries, which are related parties of the Company, have been eliminated on consolidation. Details of transactions between the parent 
company and subsidiary undertakings are shown below.

                          Dividends received

2011 
£’000

amounts owed by related parties
2011 
£’000

2012 
£’000

amounts owed to related parties
2011 
£’000

2012 
£’000

20,654

511,734

485,862

622,085

564,162

2012 
£’000

11,695

Transactions

112

five YeaR summaRY

Revenue

Gross profit

Operating profit before exceptional items

Operating profit after exceptional items

Profit before tax

Profit attributable to equity holders

Conversion†

Basic earnings per share (pence)

*Includes exceptional items.

†Operating profit before exceptional items as a percentage of gross profit.

2008  
£’000

972,782

552,702

140,501

140,501

140,056

97,339

25.4%

30.3

2009  
£’000

716,722

351,694

20,203

20,203

21,068

12,430

5.7%

3.9

2010  
£’000

832,296

442,207

71,527

88,652*

100,656*

67,484*

20.0%*

21.6*

2011  
£’000

1,019,087

553,781

86,035

86,035

86,147

56,857

15.5%

18.7

2012 
£’000

989,882

526,869

65,121

57,287*

57,003*

36,197*

12.4%

12.4

113

shaReholDeR infoRmation anD aDviseRs

Annual General Meeting

To be held on 6 June 2013 at 12.00 noon at Page 
House, The Bourne Business Park, 1 Dashwood Lang 
Road, Addlestone, Weybridge, Surrey, KT15 2QW. Every 
shareholder is entitled to attend and vote at the meeting.

Solicitors

Herbert Smith LLP 
Exchange House 
Primrose Street 
London EC2A 2HS

Final dividend for the year ended 31 December 2012

Registrars

Key dates

22 May 2013 
Ex-Dividend date 
24 May 2013 
Record date 
Annual General Meeting 
6 June 2013 
Payment of proposed final ordinary dividend  21 June 2013 
13 August 2013
Interim results announcement  

To be paid (if approved) on 21 June 2013 to shareholders  
on the register on 24 May 2013.

Company Secretary

Kelvin Stagg

Company number

3310225

Registered office, domicile and legal form

The Company is a limited liability company incorporated  
and domiciled within the United Kingdom. 

The address of its registered office is:

Page House,  
The Bourne Business Park,  
1 Dashwood Lang Road,  
Addlestone,  
Weybridge,  
Surrey KT15 2QW.

Tel: 01932 264144 
Fax: 01932 264297

Auditor

Ernst & Young LLP 
1 More London Place 
London SE1 2AF

114

Capita Registrars Ltd 
The Registry 
34 Beckenham Road 
Beckenham 
Kent BR3 4TU

Joint corporate brokers

Citigroup 
33 Canada Square 
Canary Wharf 
London E14 5LB

Deutsche Bank 
Winchester House 
1 Great Winchester Street 
London EC2N 2DB

Bankers

HSBC Bank plc 
West End Business 
Banking Centre 
70 Pall Mall 
London SW1Y 5GZ

Deutsche Bank Netherlands N.V. 
De Entree 99 
1101 HE Amsterdam 
The Netherlands

aRticles of association 
The following summarises certain provisions of the 
Company’s Articles of Association (as adopted on 21 May 
2010) and applicable English Law. The summary is qualified 
in its entirety by reference to the Companies Act 2006 of 
Great Britain (the “Act”), as amended, and the Company’s 
Articles of Association.

Under the Act, the Memorandum of Association of the 
Company has now become a document of record, and no 
longer contains any operative provisions. 

Incorporation

The Company is incorporated under the name Michael Page 
International plc and is registered in England and Wales with 
registered number 3310225. 

Share capital

The Act abolished the concept of, and requirement for a 
company to have, an authorised share capital. As such, the 
Company no longer has an authorised share capital.  

Alteration of capital

The Company may from time to time by ordinary resolution:

(a)  consolidate and divide all or any of its share capital into 

shares of larger amount than its existing shares;

(b)  sub-divide its shares, or any of them, into shares of a 

smaller amount than its existing shares; and

(c)  determine that, as between the shares resulting 

from such a sub-division, any of them may have any 
preference or advantage as compared with the others. 

Subject to the provisions of the Act, the Company may 
by special resolution reduce its share capital, any capital 
redemption reserve and any share premium account, in  
any way.

Purchase of own shares

Subject to the provisions of the Act, the Company may 
purchase its own shares, including redeemable shares. The 
Company proposes to renew its authority to purchase its 
own shares for another year in item 16 of the Annual General 
Meeting notice.

General meetings and voting rights

The Directors may call general meetings whenever and at 
whatever time and location they so determine. Subject to 
the provisions of the Act, an annual general meeting and 
all general meetings (which shall be called extraordinary 
general meetings) shall be called by at least 21 clear days’ 
notice. Subject to the provisions of the Act, the Company 
may resolve to reduce the notice period for general 
meetings (other than annual general meetings) to 14 days 
on an annual basis. The Company proposes to renew its 
authority to hold general meetings on 14 days’ notice for 
another year in item 17 of the Annual General Meeting 
notice. Two persons entitled to vote upon the business to be 
transacted shall be a quorum.

The Articles of Association provide that subject to any rights 
or restrictions attached to any shares, on a show of hands 
every member and every duly appointed proxy present shall 
have one vote. Every corporate representative present who 
has been duly authorised by a corporation has the same 
voting rights as the corporation would be entitled to. On a 
poll every member present in person or by a duly appointed 
proxy or corporate representative shall have one vote for 
every share of which he is a holder or in respect of which his 
appointment as proxy or corporate representative has been 
made. No member shall be entitled to vote in respect of any 
share held by him if any call or other sum payable by him to 
the Company remains unpaid.

If a member or any person appearing to be interested in 
shares held by a member has been duly served with a notice 

under the Act and is in default for the prescribed period in 
supplying to the Company information thereby required, 
unless the Directors otherwise determine, the member shall 
not be entitled in respect of the default shares to be present 
or to vote (either in person or by representative or proxy) at 
any general or class meeting of the Company or on any poll 
or to exercise any other right conferred by membership in 
relation to such meeting or poll. In certain circumstances, 
any dividend due in respect of the default shares shall be 
withheld and certain certificated transfers may be refused.

A member entitled to more than one vote need not, if he 
votes, use all his votes or cast all the votes he uses in the 
same way. A member is entitled to appoint another person 
as his proxy to exercise all or any of his rights to attend and 
speak and vote at a meeting of the Company. A proxy need  
not be a member. A member may appoint more than one 
proxy to attend on the same occasion. This does not 
preclude the member from attending and voting at the 
meeting or at any adjournment of it.

Limitations and non-resident or foreign shareholders

English law treats those persons who hold the shares and 
are neither UK residents nor nationals in the same way as 
UK residents or nationals. They are free to own, vote on and 
transfer any shares they hold.

Variation of rights

If at any time the capital of the Company is divided into 
different classes of shares, the rights attached to any class 
may be varied either:

(a) in such manner (if any) as may be provided by those 
rights; or

115

(b)  in the absence of any such provision, with the consent in 
writing of the holders of three-quarters in nominal value 
of the issued shares of the class (excluding any shares of 
that class held as treasury shares) or with the sanction of 
a special resolution passed at a separate general meeting 
of the holders of the shares of the class, 

but not otherwise, and may be so varied either whilst the 
Company is a going concern or during, or in contemplation 
of, a winding-up. At every such separate general meeting 
the necessary quorum shall be at least two persons together 
holding or representing by proxy at least one-third in 
nominal value of the issued shares of the class (excluding 
any shares of that class held as treasury shares), save 
that at any adjourned meeting any holder of shares of the 
class (other than treasury shares) present or by proxy shall 
be a quorum. Unless otherwise expressly provided by the 
rights attached to any class of shares, those rights shall be 
deemed not to be varied by the purchase by the Company 
of any of its own shares or the holding of such shares as 
treasury shares.

Dividend rights

Holders of the Company’s ordinary shares may by ordinary 
resolution declare dividends but no such dividend shall 
exceed the amount recommended by the Directors. If, in 
the opinion of the Directors, the profits of the Company 
available for distribution justify such payments, the Directors 
may, from time to time, pay interim dividends on the shares 
of such amounts and on such dates and in respect of such 
periods as they think fit. The profits of the Company available 
for distribution and resolved to be distributed shall be 
apportioned and paid proportionately to the amounts paid up 
on the shares during any portion of the period in respect of 
which the dividend is paid. The members may, at a general 
meeting declaring a dividend upon the recommendation of 
the Directors, direct that it shall be satisfied wholly or partly 
by the distribution of specific assets.

No dividend shall be paid otherwise than out of profits 
available for distribution as specified under the provisions of 
the Act.

Any dividend unclaimed after a period of twelve years from 
the date of declaration of such dividend shall, if the Directors 
so resolve, be forfeited and shall revert to the Company.

Calls on shares

Subject to the terms of allotment, the Directors may make 
calls upon members in respect of any amounts unpaid 
on their shares (whether in respect of nominal value or 
premium) and each member shall pay to the Company as 
required by the notice the amount called on his shares.

Transfer of shares

Any member may transfer all or any of his shares in 
certificated form by instrument of transfer in the usual 
common form or in any other form which the Directors may 
approve. The transfer instrument shall be signed by or on 
behalf of the transferor and, except in the case of fully-paid 
shares, by or on behalf of the transferee. 

Where any class of shares is for the time being a 
participating security, title to shares of that class which 
are recorded as being held in uncertificated form, may 
be transferred (to not more than four transferees) by the 
relevant system concerned.

The Directors may in their absolute discretion refuse to 
register any transfer of shares (being shares which are not 
fully paid or on which the Company has a lien), provided 
that if the share is listed on the Official List of the UK Listing 
Authority such refusal does not prevent dealings in the 
shares from taking place on an open and proper basis.

The Directors may also refuse to register a transfer of shares 
(whether fully paid or not) unless the transfer instrument:

(a)  is lodged at the registered office, or such other place as 

the Directors may appoint, accompanied by the relevant 
share certificate(s);

(b) is in respect of only one class of share; and

(c) is in favour of not more than four transferees.

The Directors of the Company may refuse to register the 
transfer of a share in uncertificated form to a person who 
is to hold it thereafter in certificated form in any case 
where the Company is entitled to refuse (or is excepted 
from the requirements) under the Uncertificated Securities 
Regulations 2001 to register the transfer. 

Directors 
The Company’s Articles of Association provide for a Board 
of Directors, consisting of (unless otherwise determined by 
the Company by ordinary resolution) not fewer than two 
Directors, who shall manage the business of the Company. 
The Directors may exercise all the powers of the Company, 
subject to the provisions of the Articles of Association and 
any directions given by special resolution. If the quorum is 
not fixed by the Directors, the quorum shall be two.

Subject to the provisions of the Company’s Articles of 
Association, the Directors may delegate any of their powers:

(a) to such person or committee;

(b) by such means (including power of attorney);

(c) to such an extent;

(d) in relation to such matters or territories; and 

(e) on such terms and conditions

as in each case they think fit, and such delegation may 
include authority to sub-delegate all or any of the powers 
delegated, may be subject to conditions and may be 
revoked or varied.

The Directors may also, by power of attorney or otherwise, 
appoint any person, whether nominated directly or indirectly 

116

by the Directors, to be the agent of the Company for such 
purposes and subject to such conditions as they think fit, 
and may delegate any of their powers to such an agent.

The Articles of Association place a general prohibition on 
a Director voting on any resolution concerning a matter in 
which he has, directly or indirectly, a material interest (other 
than an interest in shares, debentures or other securities of, 
or otherwise in or through the Company), unless his interest 
arises only because the case falls within one or more of the 
following:

(a)  the giving to him of a guarantee, security, or indemnity in 
respect of money lent to, or an obligation incurred by him 
for the benefit of, the Company or any of its subsidiary 
undertakings;

(b)  the giving to a third party of a guarantee, security, or 

indemnity in respect of an obligation of the Company or 
any of its subsidiary undertakings for which the Director 
has assumed responsibility in whole or in part and 
whether alone or jointly with others under a guarantee or 
indemnity or by the giving of security;

(c)  the giving to him of any other indemnity which is on 

substantially the same terms as indemnities given or to 
be given to all of the other directors and/or the funding 
by the Company of this expenditure on defending 
proceedings or the doing by the Company of anything 
to enable him to avoid incurring such expenditure where 
all other directors have been given or are to be given 
substantially the same arrangements; 

(d)  the purchase or maintenance for any director or directors 

of insurance against liability; 

(e)  his interest arises by virtue of his being, or intending 
to become a participant in the underwriting or sub-
underwriting of an offer of any shares in or debentures 
or other securities of the Company for subscription, 
purchase or exchange;

(f)   any arrangement for the benefit of the employees and 

directors and/or former employees and former directors 
of the Company or any of its subsidiaries and/or the 
members of their families or any person who is or was 
dependent on such persons, including but without 
being limited to a retirement benefits scheme and an 
employees’ share scheme, which does not accord to 
him any privilege or advantage not generally accorded 
to employees and/or former employees to whom the 
arrangement relates; and

(g)  any transaction or arrangement with any other company 
in which he is interested, directly or indirectly (whether 
as a director or shareholder or otherwise), provided that 
he is not the holder of or beneficially interested in at least 
1% of any class of shares of that company (or of any 
other company through which his interest is derived), and 
is not entitled to exercise at least 1% of the voting rights 
available to members of the relevant company. 

If a question arises at a Directors’ meeting as to the right 
of a Director to vote, the question may be referred to the 
Chairman of the meeting (or if the Director concerned is the 
Chairman, to the other Directors at the meeting), and his 
ruling in relation to any Director (or, as the case may be, the 
ruling of the majority of the other Directors in relation to the 
Chairman) shall be final and conclusive.

The Act requires a Director of a company who is in any way 
interested in a proposed transaction or arrangement with the 
company to declare the nature of his interest at a meeting 
of the Directors of the company (save that a director need 
not declare an interest if it cannot reasonably be regarded 
as giving rise to a conflict of interest). The definition of 
“interest” includes the interests of spouses, civil partners, 
children, companies and trusts.

Borrowing powers of the Directors

The Directors shall restrict the borrowings of the Company 

and exercise all powers of control exercisable by the 
Company in relation to its subsidiary undertakings so as 
to secure (as regards subsidiary undertakings so far as by 
such exercise they can secure) that the aggregate principal 
amount (including any premium payable on final repayment) 
outstanding of all money borrowed by the Group (excluding 
amounts borrowed by any member of the Group from any 
other member of the Group), shall not at any time, save 
with the previous sanction of an ordinary resolution of the 
Company, exceed an amount equal to three times the 
aggregate of:

(a)  the amount paid up on the share capital of the Company; 

and

(b)  the total of the capital and revenue reserves of the Group, 
including any share premium account, capital redemption 
reserve, capital contribution reserve and credit balance 
on the profit and loss account, but excluding sums set 
aside for taxation and amounts attributable to outside 
shareholders in subsidiary undertakings of the Company 
and deducting any debit balance on the profit and loss 
account, all as shown in the latest audited consolidated 
balance sheet and profit and loss account of the Group, 
but adjusted as may be necessary in respect of any 
variation in the paid up share capital or share premium 
account of the Company since the date of that balance 
sheet and further adjusted as may be necessary  
to reflect any change since that date in the companies 
comprising the Group.

Director’s appointment, retirement and removal

At each annual general meeting, there shall retire from office 
by rotation:

(a)  all Directors of the Company who held office at the time 
of the two preceding annual general meetings and who 
did not retire by rotation at either of them; and

117

on the day on which the director in whose place he is 
appointed was last appointed or reappointed as a Director.

A Director shall be disqualified from holding office as soon 
as:

Amendments to the articles of association

Subject to the Act, the Articles of Association of the 
Company can be altered by special resolution of the 
members.

Winding-up

If the Company is wound up, the liquidator may, with the 
sanction of a special resolution of the Company and any 
other sanction required by law:

(a)  divide among the members in kind the whole or any part 
of the assets of the Company and, for that purpose, set 
such values as he deems fair upon any property to be 
divided and determine how the division shall be carried 
out between the members; and

(b)  vest the whole or any part of the assets in trustees upon 
such trusts for the benefit of members as the liquidator 
shall think fit, but no member shall be compelled to 
accept any assets upon which there is a liability. 

(a)  that person ceases to be a director under the provisions 
of the Act or is prohibited by law from being a Director;

(b) a bankruptcy order is made against that person; 

(c)  a composition is made with that person’s creditors 
generally in satisfaction of that person’s debts;

(d)  by reason of that person’s mental health, a court makes 

an order which wholly or partly prevents that person from 
personally exercising any powers or rights which that 
person would otherwise have; 

(e)  notification is received by the Company from that person 
that he is resigning or retiring from his office as director, 
and such resignation or retirement has taken effect in 
accordance with its terms; 

(f)    in the case of an Executive Director, his appointment as 
such is terminated or expires and the Directors resolve 
that he should cease to be a Director; 

(g)  that person is absent from Directors’ meetings for more 
than six consecutive months (without permission of the 
other Directors) and the Directors resolve that he should 
cease to be a Director; or

(h)  a notice in writing is served on him signed by all the 
Directors stating that that person shall cease to be a 
Director with immediate effect. 

There is no requirement of share ownership for a Director’s 
qualification.

(b)  such additional number of Directors as shall, when 

aggregated with the number of Directors retiring under 
paragraph (a) above, equal either one third of the number 
of Directors, in circumstances where the number of 
Directors is three or a multiple of three, or in all other 
circumstances, the whole number which is nearest to but 
does not exceed one-third of the number of Directors (the 
“Relevant Proportion”) provided that:

(i)   the provisions of this paragraph (b) shall only apply if 
the number of Directors retiring under paragraph (a) 
above is less than the Relevant Proportion; and

(ii)  subject to the provisions of the Act and to the 

relevant provisions of the Articles of Association, the 
Directors to retire under this paragraph (b) shall be 
those who have been longest in office since their 
last appointment or reappointment, but as between 
persons who became or were last reappointed 
Directors on the same day those to retire shall  
(unless they otherwise agree among themselves)  
be determined by lot.

If the Company, at the meeting at which a director retires by 
rotation, does not fill the vacancy the retiring Director shall, 
if willing to act, be deemed to have been reappointed unless 
a resolution not to fill the vacancy or not to reappoint that 
Director is passed.

In addition to any power of removal under the Act, the 
Company may, by special resolution, remove a director 
before the expiration of his period of office (without 
prejudice to any claim for damages for breach of any 
contract of service between the director and the Company) 
and, subject to the Articles of Association, may by ordinary 
resolution, appoint another person who is willing to act as 
a director, and is permitted by law to do so, to be a director 
instead of him. The newly appointed person shall be treated, 
for the purposes of determining the time at which he or 
any other director is to retire as if he had become a director 

118

 
 
annual geneRal meeting

notice of meeting 
Notice is hereby given that the Annual General Meeting 
of the Company will be held at Page House, The Bourne 
Business Park, 1 Dashwood Lang Road, Addlestone, 
Weybridge, Surrey, KT15 2QW on Thursday 6 June 2013 at 
12.00 noon for the following purposes:

11. 

 To re-appoint Ernst & Young LLP as auditors of the 
Company to hold office until the conclusion of the 
next Annual General Meeting of the Company.

12. 

 To authorise the directors to determine the 
remuneration of the auditors. 

13.  To propose the following ordinary resolution (Note 9):

1. 

2. 

3. 

4. 

5. 

6. 

7. 

8. 

9. 

 To receive the accounts and the reports of the 
directors and the auditors for the year ended 31 
December 2012.

 To declare a final dividend on the ordinary share 
capital of the Company for the year ended 31 
December 2012 of 6.75p per share.

 To re-elect Robin Buchanan as a director of the 
Company (Note 8).

 To re-elect Steve Ingham as a director of the 
Company (Note 8).

 To re-elect Andrew Bracey as a director of the 
Company (Note 8).

 To re-elect Ruby McGregor-Smith as a director of the 
Company (Note 8).

 To re-elect Dr. Tim Miller as a director of the Company 
(Note 8).

 To elect Simon Boddie as a director of the Company 
(Note 8).

 To elect David Lowden as a director of the Company 
(Note 8).

10.  To propose the following ordinary resolution:

 That the Directors’ Remuneration Report for the year 
ended 31 December 2012 be received and approved.

(a) 

(b) 

(c) 

 That in accordance with section 366 and 367 of the 
Companies Act 2006 (the ‘2006 Act’) the Company, 
and all companies that are subsidiaries of the 
Company at the date on which this Resolution 13  
is passed or during the period when this Resolution  
13 has effect, be generally and unconditionally 
authorised to:

 make political donations to political parties (or 
independent election candidates), as defined in the 
2006 Act, not exceeding £25,000 in total;

 make political donations to political organisations 
other than political parties, as defined in the 2006 Act, 
not exceeding £25,000 in total; and

 incur political expenditure, as defined in the 2006 Act, 
not exceeding £25,000 in total;

 during the period commencing on the date of passing 
this resolution and ending on the date of the next 
Annual General Meeting of the Company provided 
that the authorised sum referred to in paragraphs 
(a), (b) and (c) above, may be comprised of one or 
more amounts in different currencies which, for 
the purposes of calculating the said sum, shall be 
converted into pounds sterling at the exchange rate 
published in the London edition of the Financial 
Times on the date on which the relevant donation is 
made or expenditure incurred (or the first business 

day thereafter) or, if earlier, on the day on which the 
Company enters into any contract or undertaking in 
relation to the same provided that, in any event, the 
aggregate amount of political donations and political 
expenditure made or incurred by the Company and 
its subsidiaries pursuant to this Resolution shall not 
exceed £75,000.

14.  To propose the following ordinary resolution (Note 10):

 That the directors be and they are hereby generally 
and unconditionally authorised in accordance with 
section 551 of the Companies Act 2006 to exercise 
all the powers of the Company to allot shares in the 
Company and to grant rights to subscribe for, or to 
convert any security into, shares in the Company 
(‘Rights’) up to an aggregate nominal amount of 
£1,052,006, provided that this authority, shall expire at 
the conclusion of the next Annual General Meeting of 
the Company or, if earlier, on 6 September 2014, save 
that the Company shall be entitled to make offers or 
agreements before the expiry of such authority which 
would or might require shares to be allotted or Rights 
to be granted after such expiry and the directors shall 
be entitled to allot shares and grant Rights pursuant 
to any such offer or agreement as if this authority had 
not expired; and all unexercised authorities previously 
granted to the directors to allot shares and grant 
Rights be and are hereby revoked.

119

 
 
 
 
15.  To propose the following special resolution (Note 11):

16.  To propose the following special resolution (Note 12):

18.  To propose the following ordinary resolution (note 14):

(a) 

(b) 

 That the directors be and they are hereby empowered 
pursuant to section 570 and section 573 of the 
Companies Act 2006 to allot equity securities (within 
the meaning of section 560 of that Act) for cash either 
pursuant to the authority conferred by Resolution 
14 above or by way of a sale of treasury shares as if 
section 561(1) of that Act did not apply to any such 
allotment provided that this power shall be limited to:

 the allotment of equity securities in connection with an 
offer of securities in favour of the holders of ordinary 
shares on the register of members at such record 
date as the directors may determine where the equity 
securities respectively attributable to the interests of 
the ordinary shareholders are proportionate (as nearly 
as may be practicable) to the respective numbers of 
ordinary shares held or deemed to be held by them 
on any such record date, subject to such exclusions 
or other arrangements as the directors may deem 
necessary or expedient to deal with treasury shares, 
fractional entitlements or legal or practical problems 
arising under the laws of any overseas territory or 
the requirements of any regulatory body or stock 
exchange or by virtue of shares being represented by 
depositary receipts or any other matter; and

 the allotment (otherwise than pursuant to sub-
paragraph (a) of this Resolution 15) to any person 
or persons of equity securities up to an aggregate 
nominal amount of £159,395, and shall expire upon 
the expiry of the general authority conferred by 
Resolution 14 above, save that the Company shall 
be entitled to make offers or agreements before the 
expiry of such power which would or might require 
equity securities to be allotted after such expiry and 
the directors shall be entitled to allot equity securities 
pursuant to any such offer or agreement as if the 
power conferred hereby had not expired.

120

 That the Company be generally and unconditionally 
authorised to make market purchases (within the 
meaning of section 693(4) of the Companies Act 2006) 
of ordinary shares of 1p each of the Company on such 
terms and in such manner as the directors may from 
time to time determine, provided that:

 the maximum number of ordinary shares hereby 
authorised to be acquired is 31,878,970 representing 
approximately 10% of the issued ordinary share 
capital of the Company as at 12 April 2013;

(a) 

(b)  

(a) 

(b) 

(c) 

 (d) 

(e) 

 the minimum price which may be paid for each 
ordinary share is 1p;

 the maximum price which may be paid for any such 
ordinary share is an amount equal to 105% of the 
average of the middle market quotations for an 
ordinary share in the Company as derived from The 
London Stock Exchange Daily Official List for the 
five business days immediately preceding the day on 
which such share is contracted to be purchased;

 the authority hereby conferred shall expire at the 
conclusion of the next Annual General Meeting or 6 
September 2014 whichever is earlier unless previously 
renewed, varied or revoked by the Company in 
general meeting; and

 the Company may make a contract to purchase its 
ordinary shares under the authority hereby conferred 
prior to the expiry of such authority, which contract 
will or may be executed wholly or partly after the 
expiry of such authority, and may purchase its 
ordinary shares in pursuance of any such contract.

17.  To propose the following special resolution (Note 13):

 That a General Meeting other than an Annual General 
Meeting, may be called on not less than 14 clear days’ 
notice.

That: 

 the rules of the Michael Page International Long Term 
Incentive Plan (“LTIP”), in the form produced at the 
Annual General Meeting and initialled by the Chairman 
of the Annual General Meeting for the purposes of 
identification (and a summary of which is set out in 
Appendix 1 to the Notice of Annual General Meeting), 
be and are hereby approved; and

 the Board of the Company be and is hereby 
authorised to establish further schemes based on 
the LTIP for the benefit of directors and employees of 
the Company and/or its subsidiaries who are located 
outside the United Kingdom, with such modifications 
as may be necessary or desirable in order to take 
account of local tax, exchange control or securities 
laws as they consider appropriate, provided that any 
ordinary shares made available under such other 
schemes shall be treated as counting against any 
individual or overall limits contained in the LTIP.

19.  To propose the following ordinary resolution (note 14):

That: 

(a) 

(b) 

 the rules of the Michael Page International Deferred 
Bonus Plan (“DBP”), in the form produced at the 
Annual General Meeting and initialled by the Chairman 
of the Annual General Meeting for the purposes of 
identification (and a summary of which is set out in 
Appendix 1 to the Notice of Annual General Meeting), 
be and are hereby approved; and

 the Board of the Company be and is hereby 
authorised to establish further schemes based on the 
DBP for the benefit of directors and employees of 
the Company and/or its subsidiaries who are located 
outside the United Kingdom, with such modifications 
as may be necessary or desirable in order to take 

 
 
 
 
 
account of local tax, exchange control or securities 
laws as they consider appropriate, provided that any 
ordinary shares made available under such other 
schemes shall be treated as counting against any 
individual or overall limits contained in the DBP.

The Board consider that all the proposals to be considered 
at the Annual General Meeting are likely to promote the 
success of the Company and are in the best interests of the 
Company and its shareholders as a whole. The directors 
unanimously recommend that you vote in favour of the 
resolutions as they intend to do in respect of their own 
beneficial holdings which amount to 1,682,324 shares 
representing 0.5% of the existing issued share capital of the 
Company excluding treasury shares.

By order of the Board

Kelvin Stagg 
Company Secretary – Michael Page International plc

Page Group
Page House,  
1 Dashwood Lang Road,  
The Bourne Business Park
Addlestone, Surrey KT15 2QW
Registered in England No. 3310225
12 April 2013 

Notes

1. 

2. 

3. 

4. 

 A member entitled to attend and vote at the Annual 
General Meeting (the ‘Meeting’) may appoint 
another person(s) (who need not be a member of 
the Company) to exercise all or any of his rights to 
attend, speak and vote at the Meeting. A member 
can appoint more than one proxy in relation to the 
Meeting, provided that each proxy is appointed to 
exercise the rights attaching to different shares held 
by him.

 A proxy does not need to be a member of the 
Company, but must attend the Meeting to represent 
you. Your proxy will vote as you instruct and must 
attend the Meeting for your vote to be counted. 
Details of how to appoint the Chairman or another 
person as your proxy using the proxy form are set 
out in the notes to the proxy form. Appointing a proxy 
does not preclude you from attending the Meeting 
and voting in person. If you attend the Meeting in 
person, your proxy appointment will automatically be 
terminated.

 A proxy form which may be used to make this 
appointment and give proxy instructions accompanies 
this notice. If you do not have a proxy form and 
believe that you should have one, please contact 
Capita Registrars on 0871 664 0300 (calls cost 10p 
per minute plus network extras), lines are open 
Monday to Friday, 8.30am to 5.30pm. If you require 
additional copies you may photocopy the proxy.

 In order to be valid an appointment of proxy must be 
returned (together with any authority under which it 
is executed or a copy of the authority certified (or in 
some other way approved by the directors)) by one of 
the following methods:

5. 

6. 

• 

• 

 in hard copy form by post, by courier or by hand to 
the Company’s Registrar, at, PXS, 34 Beckenham 
Road, Beckenham BR3 4TU;

 in the case of CREST members, by utilising the 
CREST electronic proxy appointment service in 
accordance with the procedures set out in  
Note 6 below;

 and in each case must be received by the Company 
not less than 48 hours before the time of the Meeting.

 A copy of this notice has been sent for information 
only to persons who have been nominated by a 
member to enjoy information rights under section 146 
of the Companies Act 2006 (a ‘Nominated Person’). 
The rights to appoint a proxy can not be exercised 
by a Nominated Person: they can only be exercised 
by the member. However, a Nominated Person may 
have a right under an agreement between him and the 
member by whom he was nominated to be appointed 
as a proxy for the Meeting or to have someone else so 
appointed. If a Nominated Person does not have such 
a right or does not wish to exercise it, he may have a 
right under such an agreement to give instructions to 
the member as to the exercise of voting rights.

 CREST members who wish to appoint a proxy or 
proxies by utilising the CREST electronic proxy 
appointment service may do so by utilising the 
procedures described in the CREST Manual on the 
Euroclear website (www.euroclear.com/CREST). 
CREST Personal Members or other CREST sponsored 
members, and those CREST members who have 
appointed a voting service provider(s), should refer 
to their CREST sponsor or voting service provider(s), 
who will be able to take the appropriate action on 
their behalf. In order for a proxy appointment made by 
means of CREST to be valid, the appropriate CREST 
message (a ‘CREST Proxy Instruction’) must be 

121

 
 
 
 
properly authenticated in accordance with Euroclear 
UK & Ireland Limited’s (“EUI”) specifications and must 
contain the information required for such instructions, 
as described in the CREST Manual. The message 
(regardless of whether it constitutes the appointment 
of a proxy or an amendment to the instruction given 
to a previously appointed proxy) must, in order to 
be valid, be transmitted so as to be received by 
the issuer’s agent (ID number – RA10) by the latest 
time(s) for receipt of proxy appointments specified in 
the notice of meeting. For this purpose, the time of 
receipt will be taken to be the time (as determined by 
the timestamp applied to the message by the CREST 
Applications Host) from which the issuer’s agent is 
able to retrieve the message by enquiry to CREST 
in the manner prescribed by CREST. The Company 
may treat as invalid a CREST Proxy Instruction in the 
circumstances set out in regulation 35(5)(a) of the 
Uncertificated Securities Regulations 2001.

 CREST members and, where applicable, their CREST 
sponsors or voting service providers should note that 
EUI does not make available special procedures in 
CREST for any particular messages. Normal system 
timings and limitations will therefore apply in relation 
to the input of CREST Proxy Instructions. It is the 
responsibility of the CREST member concerned to 
take (or, if the CREST member is a CREST personal 
member or sponsored member or has appointed a 
voting service provider(s), to procure that his CREST 
sponsor or voting service provider(s) take(s)) such 
action as shall be necessary to ensure that a message 
is transmitted by means of the CREST system by any 
particular time. In this connection, CREST members 
and, where applicable, their CREST sponsors or 
voting service providers are referred, in particular, 
to those sections of the CREST Manual concerning 
practical limitations of the CREST system and timings.

8. 

Resolutions 3 to 9 – election/re-election of directors:

 Resolutions 3 to 9 deal with the election/re-election 
of the directors in accordance with the UK Corporate 
Governance Code. The Governance Code provides 
for all directors of FTSE 350 companies to be subject 
to election/re-election by their shareholders every 
year. The Governance Code applies on a “comply or 
explain” basis and applies to financial years beginning 
on or after 29 June 2010. Accordingly, in keeping with 
the Board’s aim of following best corporate practice, 
each member of the board is standing for re-election, 
and in the case of David Lowden and Simon Boddie 
for election, by the shareholders at this year’s Annual 
General Meeting. Biographical information on each of 
the directors is contained on pages 30 and 31 of the 
Annual Report and Accounts. The Chairman confirms 
that, following formal performance evaluation, all 
directors standing for election/re-election continue  
to perform effectively and demonstrate commitment  
to the role.

9. 

Resolution 13 - political donations:

 For the purpose of this resolution, ‘political donations’, 
‘political organisations’ and ‘political expenditure’ 
have the meanings given to them in Section 363-365 
of the 2006 Act.

 In accordance with its Business Principles, it is 
the Company’s policy not to make contributions 
to political parties. There is no intention to change 
it. However, what constitutes a ‘political party’, a 
‘political organisation’, ‘political donations’ or ‘political 
expenditure’ under the Companies Act 2006 is not 
easy to decide as the legislation is capable of wide 
interpretation. Sponsorship, subscriptions, payment 
of expenses, paid leave for employees fulfilling 
public duties, and support for bodies representing 
the business community in policy review or reform, 

among other things, may fall within this. Therefore, 
notwithstanding that the Company has not made a 
political donation in the past, and has no intention 
of, either now or in the future, making any political 
donation or incurring any political expenditure in 
respect of any political party, political organisation 
or independent election candidate, the Board has 
decided to put forward Resolution 13 to renew the 
authority granted by shareholders at the last Annual 
General Meeting of the Company. This will allow the 
Company to continue to support the community 
and put forward its views to wider business and 
Government interests without running the risk of being 
in breach of the law. As permitted under the 2006 Act, 
Resolution 13 has also been extended to cover any of 
these activities by the Company’s subsidiaries.

10.  Resolution 14 - directors’ authority to allot shares:

 If passed, Resolution 14 will give the directors 
authority to allot ordinary shares in the capital of 
the Company up to a maximum nominal amount of 
£1,052,006 representing approximately 33% of the 
Company’s issued ordinary share capital (excluding 
treasury shares) as at 12 April 2013 (the latest 
practicable date before publication of this notice). This 
power will last until the conclusion of the next Annual 
General Meeting in 2014. 

 The directors have no present intention of exercising 
this authority. 

 As at the date of this letter the Company does 
not hold any ordinary shares in the capital of the 
Company in treasury. 

11.  Resolution 15 – disapplication of pre-emption rights:

 Resolution 15 will give the directors authority to allot 
shares in the capital of the Company pursuant to 
the authority granted under Resolution 14 for cash 

7. 

122

 
 
 
 
 
 
 
without complying with the pre-emption rights in the 
Companies Act 2006 in certain circumstances. This 
authority will permit the directors to allot:

this notice) and sets minimum and maximum prices. 
This authority will expire at the conclusion of the 
Annual General Meeting of the Company in 2014.

this year’s AGM) were to be exercised in full, these 
options would represent 8.0% of the Company’s 
issued share capital (excluding treasury shares). 

(a) 

(b) 

 shares up to a nominal amount of £1,052,006, 
(representing one-third of the Company’s issued share 
capital) on an offer to existing shareholders on a pre-
emptive basis (in each case subject to adjustments for 
fractional entitlements and overseas shareholders as 
the directors’ see fit); and

 shares up to a maximum nominal value of £159,395, 
representing approximately 5% of the issued ordinary 
share capital of the Company as at 12 April 2013 
(the latest practicable date prior to publication of this 
notice) otherwise than in connection with an offer to 
existing shareholders.

 The directors have no present intention of exercising 
this authority. 

 The directors confirm their intention to follow the 
provisions of the Pre-emption Group’s Statement of 
Principles regarding cumulative usage of authorities 
within a rolling three-year period. The Principles 
provide that companies should not issue for cash 
shares representing in excess of 7.5% of the 
Company’s issued share capital in any rolling three-
year period, other than to existing shareholders, 
without prior consultation with shareholders.

12.  Resolution 16 – buyback authority:

 Resolution 16 gives the Company authority to 
buy back its own ordinary shares in the market 
as permitted by the Companies Act 2006. The 
authority limits the number of shares that could be 
purchased to a maximum of 31,878,970 (representing 
approximately 10% of the Company’s issued ordinary 
share capital (excluding treasury shares) as at 12 April 
2013 (the latest practicable date prior to publication of 

 The directors have no present intention of exercising 
the authority to purchase the Company’s ordinary 
shares but will keep the matter under review, taking 
into account the financial resources of the Company, 
the Company’s share price and future funding 
opportunities. The authority will be exercised only if 
the directors believe that to do so would result in an 
increase in earnings per share and would be in the 
interests of shareholders generally. Any purchases 
of ordinary shares would be by means of market 
purchases through the London Stock Exchange.

 Listed companies purchasing their own shares are 
allowed to hold them in treasury as an alternative to 
cancelling them. No dividends are paid on shares 
while they are held in treasury and no voting rights 
attach to treasury shares.

 If Resolution 16 is passed at the Meeting, it is the 
Company’s current intention to cancel all of the shares 
it may purchase pursuant to the authority granted 
to it. However, in order to respond properly to the 
Company’s capital requirements and prevailing market 
conditions, the directors will need to reassess at the 
time of any and each actual purchase whether to hold 
the shares in treasury or cancel them, provided it is 
permitted to do so.

 As at 12 April 2013 (the latest practicable date prior to 
the publication of this notice), there were 22,803,165 
warrants and options to subscribe for shares in the 
capital of the Company representing 7.2% of the 
Company’s issued share capital (excluding treasury 
shares). If this authority to purchase the Company’s 
ordinary shares and the existing authority to purchase 
taken at last year’s AGM (which expires at the end of 

13.  Resolution 17 – length of notice for general meetings:

 This is a resolution to allow the Company to hold 
general meetings (other than Annual General 
Meetings) on 14 days’ notice. 

 Before the introduction of the Companies 
(Shareholders’ Rights) Regulations 2009 (the 
‘Shareholders’ Rights Regulations’) on 3 August 2009, 
the minimum notice period permitted by the 2006 
Act for general meetings (other than annual general 
meetings) was 14 days. One of the amendments 
made to the 2006 Act by the Shareholders’ Rights 
Regulations was to increase the minimum notice 
period for general meetings of listed companies to 
21 days, but with an ability for companies to reduce 
this period back to 14 days (other than for annual 
general meetings) provided that two conditions are 
met. The first condition is that the Company offers a 
facility for shareholders to vote by electronic means. 
This condition is met if the Company offers a facility, 
accessible to all shareholders, to appoint a proxy 
by means of a website. The second condition is 
that there is an annual resolution of shareholders 
approving the reduction of the minimum notice period 
from 21 days to 14 days.

 The Board is therefore proposing Resolution 17 
as a special resolution to approve 14 days as the 
minimum period of notice for all general meetings of 
the Company other than annual general meetings. The 
approval will be effective until the Company’s next 
annual general meeting, when it is intended that the 
approval be renewed. The Board will consider on a 
case by case basis whether the use of the flexibility 
offered by the shorter notice period is merited, taking 

123

 
 
 
 
 
 
 
 
 
 
into account the circumstances, including whether the 
business of the meeting is time sensitive.

14. 

 Resolution 18 and 19 – approval of the Michael 
Page International Long Term Incentive Plan and the 
Michael Page International Deferred Bonus Plan.

 The Board has undertaken a review of the Company’s 
existing remuneration structure, which was 
established when the Company was appreciably 
smaller, and as part of this review the Company 
proposes to implement a new long term incentive 
plan, and a new deferred bonus plan which will 
operate in connection with the new cash bonus 
arrangements the Company will be implementing for 
Executive Directors.

 Michael Page International Long-Term  
Incentive Plan 

 It is proposed that the Michael Page International 
Long Term Incentive Plan (the “LTIP”) will be 
introduced, and will replace the Company’s current 
primary long term incentive vehicle for Executive 
Directors, the Michael Page Incentive Share Plan 
(“ISP”), which will expire during 2013. 

 Awards under the existing ISP were not capped as a 
percentage of salary and only one-third of each award 
to Executive Directors was subject to longer term 
performance targets. The Company now proposes 
that long term incentive awards are to be capped as 
a percentage of salary and that the entire awards to 
Executive Directors will be subject to performance 
targets, and this is reflected in the proposed new LTIP.

 It is proposed that the new LTIP will be the primary 
plan to be used to make annual awards to the 
Company’s Executive Directors, and that Executive 
Directors will not be granted awards under the 
Company’s other executive share plan, the 2010 

Executive Share Option Plan (the “2010 ESOS”) in the 
same year in which they are granted Awards under 
the LTIP. However, awards may be made under each 
plan in the same year if the Remuneration Committee 
determines it appropriate to do so. If awards are 
made under the new LTIP and the ESOS in the same 
year, the Committee will take into account the total 
expected value of award levels when determining the 
size of the grants under each. 

 It is also proposed that, following vesting of an award 
under the LTIP, Executive Directors will be required to 
hold the shares received for a further two years, other 
than to settle any tax liability, unless the individual has 
already met the shareholding requirement, which will 
be increased to a requirement of 200% of base salary. 
This change, and the performance targets proposed 
for Executive Directors under the new LTIP, places a 
greater emphasis on remuneration being linked to the 
longer term performance of the Company.

 It is proposed that the first awards under the LTIP will 
be granted in 2014.

Michael Page International Deferred Bonus Plan

 The Company currently operates a deferred bonus 
arrangement. However, because as part of the 
review of the Company’s remuneration structure 
the Company proposes to introduce new cash 
bonus arrangements for the Executive Directors (as 
explained below) and introduce the new LTIP, the 
Company proposes to take this opportunity to also 
implement the new Deferred Bonus Plan. 

 The DBP will operate in respect of the new annual 
bonus arrangements for the Executive Directors, 
pursuant to which annual bonus will be capped at 
175% of base salary, with bonus potential of 125% 
of base salary assessed against achievement of a 

PBT target and bonus potential of 50% of base salary 
assessed against strategic targets. The maximum 
amount of annual bonus that will be payable in cash 
will be 125% of salary (reduced from 150% under the 
current bonus arrangements), and the remainder will 
be compulsorily deferred under the DBP.

 Further detail in relation to the proposed cash annual 
bonus arrangements are set out in the remuneration 
report.

Plan documents

 A summary of the rules of the LTIP and the DBP is  
set out in Appendix 1 to this document on pages 126 
to 129.

 The rules of the LTIP and of the DBP are available for 
inspection during normal business hours (Saturdays, 
Sundays and public holidays excepted) at Herbert 
Smith Freehills LLP, Exchange House, Primrose Street, 
London EC2A 2EG up until the close of the meeting. 
The rules of the LTIP will also be available at the place 
of the Meeting from 8.00 am on the morning of the 
Meeting until its conclusion.

 To have the right to attend and vote (whether in 
person or by proxy) at the Meeting or adjourned 
meeting (and also for the purpose of calculating how 
many votes a person may cast), a person must have 
his/her name entered on the register of members 
by no later than 6.00 pm on 4 June 2013 (or if the 
Meeting is adjourned, at 6.00 pm on the date which 
is two days prior to the adjourned meeting). Changes 
to entries on the register after this time shall be 
disregarded in determining the rights of any person 
to attend or vote (and the number of votes they may 
cast) at the Meeting or adjourned meeting.

15. 

16. 

 A member of the Company which is a corporation 
may authorise a person or persons to act as its 

124

 
 
 
 
 
 
 
 
 
 
 
 
 
 
20. 

21. 

its expenses. Any statement placed on the website 
must also be sent to the Company’s auditors no later 
than the time it makes its statement available on the 
website. The business which may be dealt with at the 
Meeting includes any statement that the Company 
has been required to publish on its website.

 The Company must cause to be answered at the 
Meeting any question relating to the business 
being dealt with at the Meeting that is put by a 
member attending the Meeting, except in certain 
circumstances, including if it is undesirable in the 
interests of the Company or the good order of the 
Meeting that the question be answered or if to 
do so would involve the disclosure of confidential 
information. 

 Copies of the directors’ service contracts with the 
Company, and the terms and conditions of the non- 
executive directors, are available for inspection at 
the registered office of the Company during usual 
business hours (Saturdays, Sundays and public 
holidays excepted) and will be available at the place of 
the Meeting from 8.00 am until its conclusion.

22. 

 You may not use any electronic address in this notice 
of meeting to communicate with the Company for any 
purpose other than those expressly stated.

17. 

18. 

19. 

representative(s) at the Meeting. In accordance with 
the provisions of the Companies Act 2006, each 
such representative may exercise (on behalf of the 
corporation) the same powers as the corporation 
could exercise if it were an individual member of the 
Company, provided that they do not do so in relation 
to the same shares. It is no longer necessary to 
nominate a designated corporate representative.

 As at 12 April 2013 (being the latest business day 
prior to the publication of this notice), the Company’s 
issued share capital consists of 318,789,703 ordinary 
shares. The Employee Benefit Trust holds 13,596,305 
ordinary shares of the Company carrying no voting 
rights. No shares are held in treasury. Therefore the 
total voting rights in the Company are 305,193,398.

 The contents of this notice of Meeting, details of 
the total number of shares in respect of which 
members are entitled to exercise voting rights at the 
Meeting, details of the totals of the voting rights that 
members are entitled to exercise at the Meeting and, 
if applicable, any members’ statements, members’ 
resolutions or members’ matters of business received 
by the Company after the date of this notice will be 
available on the Company’s website: www.page.com/
investors 

 Members satisfying the thresholds in section 527 of 
the Companies Act 2006 can require the Company 
to publish a statement on its website setting out 
any matter relating to (a) the audit of the Company’s 
accounts (including the auditor’s report and the 
conduct of the audit) that is to be laid before the 
Meeting; or (b) any circumstances connected with an 
auditor of the Company ceasing to hold office since 
the last Annual General Meeting, that the members 
propose to raise at the Meeting. The Company cannot 
require the members requesting the publication to pay 

125

aPPenDix 1
SUMMARY OF THE MICHAEL PAGE INTERNATIONAL PLC 
LONG TERM INCENTIVE PLAN AND THE MICHAEL PAGE 
INTERNATIONAL PLC DEFERRED BONUS PLAN

1. 

 STRUCTURE OF THE LONG TERM INCENTIVE PLAN 
(THE “LTIP”) AND THE DEFERRED BONUS PLAN 
(THE “DBP”) 

1.1  Administration

 Awards will be granted, and the LTIP and the DBP will 
be administered by the Board, or a duly authorised 
committee thereof. Awards for Executive Directors will 
be determined by the Remuneration Committee.

1.2  Eligibility

 Awards under the LTIP and the DBP may be granted 
to employees (including Executive Directors) of the 
Company and its subsidiaries (“Participants”). 

1.3  Form of Awards

 Under each plan, Awards will take the form of either:

•  a conditional right to receive ordinary shares in the 
Company (“Shares”) which will be automatically 
transferred to the Participant following vesting (a 
“Conditional Award”); 

•  a nil cost option, exercisable by the Participant 

following vesting during any period permitted for 
exercise (an “Option”); or

•  an interest in Shares which will be held by a 

trustee on behalf of the Participant until vesting (a 
“Restricted Share Award”). The Participant will not 
be entitled to call for or otherwise deal in the Shares 
subject to a Restricted Share Award prior to vesting.

 Awards are non-transferable (other than to a 
Participant’s personal representatives following  
his death).

1.4  Dividends

 Participants granted a Restricted Share Award will, 
unless the Board determines otherwise, be entitled 
to receive any dividends paid on the Shares subject 
to the Award. Where the Board so determines, or for 
Participants granted a Conditional Award or Option, 
the Board may determine that Participants will be 
entitled at the time of vesting (or exercise of an Option) 
to receive a cash payment or a transfer of additional 
Shares equivalent to the dividends paid on the number 
of Shares subject to the Award during the period from 
grant until vesting of the Award.

1.5  Plan limits 

ten years under the relevant plan and any other 
employees’ share scheme adopted by the Company  
to exceed ten per cent of the Company’s ordinary 
share capital in issue immediately prior to the 
proposed date of grant.

 This second limit reflects the operation of the dilution 
limit in the Company’s existing 2010 Executive Share 
Option Scheme as approved by shareholders at the 
2010 AGM.

  Any option or award which the Board has determined 
or which is granted on terms that it will only be satisfied 
with existing Shares, and any Restricted Share Award 
granted using existing Shares, will not be subject to 
or counted in calculating these limits. Treasury shares 
will count as new issue shares for the purposes of 
these limits for so long as institutional investor bodies 
consider that they should be so counted.

 The following limits shall apply to each of the LTIP and 
the DBP.

 An Award may not be granted if it would cause the 
number of Shares subject to the Award, when added 
to the number of Shares subject to the outstanding 
options or awards granted within the previous ten 
years and the number of Shares issued for the 
purpose of options and awards granted within the 
previous ten years under the relevant plan and any 
other discretionary share scheme adopted by the 
Company to exceed five per cent of the Company’s 
ordinary share capital in issue immediately prior to the 
proposed date of grant. 

 An Award may not be granted if it would cause the 
number of Shares subject to the Award, when added 
to the number of Shares subject to the outstanding 
options or awards granted within the previous ten 
years and the number of Shares issued for the purpose 
of options and awards granted within the previous 

2. 

 PROVISIONS APPLICABLE TO THE GRANT OF LTIP 
AWARDS

2.1 

Individual limit

 The maximum market value of the Shares over which a 
Participant may be granted an Award under the LTIP in 
any calendar year shall not exceed an amount equal to 
two times the Participant’s basic salary at that time (or 
such higher amount, if the Board decides otherwise in 
exceptional circumstances).

 The current intention is that LTIP Awards will be made 
to Executive Directors with a value equal to two times 
salary.

2.2  Timing of grant of LTIP Awards

 LTIP Awards may only be granted within a period of 
42 days commencing on (i) the date on which the LTIP 
is adopted or (ii) the date of announcement by the 
Company of its interim or final results (or as soon as 

126

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
practicable thereafter if the Company is restricted from 
being able to grant Awards during such period). An 
LTIP Award may be granted at other times if the Board 
determines that exceptional circumstances exist which 
justify the grant of the Award. Awards may not be 
granted under the LTIP more than ten years after the 
LTIP is adopted.

 Nothing is payable by participants for the grant of  
LTIP Awards.

report. The levels at which these will be set will take 
into account market conditions, analysts’ consensus, 
the long-range strategic plan and other appropriate 
information available at the time. 

 Appropriate retrospective disclosure will be made on 
the strategic objectives and the Participant’s progress 
against these objectives to allow shareholders to 
understand the level of performance achieved.

2.4  Normal vesting

2.3  Performance Targets

 The Board will specify prior to the date of grant 
the performance targets which are to apply to LTIP 
Awards. The performance target will be measured 
over a period of not less than three years, ending no 
later than the third anniversary of grant, and there will 
be no provision for re-testing. The Board may alter a 
performance target if events happen that cause the 
Board to consider that the performance target is no 
longer a fair measure of the Company’s performance, 
provided that the revised target may not be materially 
less challenging.

 In respect of the first grant of LTIP Awards, it is 
proposed that 62.5% of the LTIP Award will be subject 
to a stretching cumulative EPS performance condition, 
and 37.5% of the LTIP Award will be subject to longer 
term strategic objectives. Of the part of the LTIP Award 
linked to longer term strategic objectives, one-third 
will be set against a specific measurement of relative 
growth to a comparator group.

 The EPS target is anticipated to be a three-year 
cumulative target and will be disclosed in the 
remuneration report in the year of grant. The first 
Awards under the LTIP are intended to be granted in 
2014, and therefore the details of the cumulative EPS 
targets will be disclosed in next year’s remuneration 

 In normal circumstances, LTIP Awards will vest three 
years after the date of grant, while the Participant 
remains in office or employment with the Company or 
any subsidiary (the “Group”), and to the extent that the 
relevant performance targets have been met. 

 Shares subject to a Conditional Award will be 
transferred as soon as reasonably practicable after 
vesting. Shares subject to a Restricted Share Award 
will be released as soon as reasonably practicable 
after vesting. An Option may normally be exercised 
after vesting until the tenth anniversary of grant (or 
such shorter period as the Board may determine prior 
to the date of grant).

 If the Board so determines, the vesting of an LTIP 
Award may be satisfied in whole or part by a cash 
payment as an alternative to the issue or transfer  
of Shares. 

3. 

 PROVISIONS APPLICABLE TO THE GRANT OF  
DBP AWARDS

3.1  Bonus deferral

 The DBP shall operate in respect of the bonus 
arrangements of such eligible employees (including 
Executive Directors) as the Board may determine. 
Where the DBP is operated, the Board may (i) specify a 
proportion or amount of the eligible employee’s annual 

bonus that shall be subject to compulsory deferral; 
and/or (ii) invite the participant to elect to voluntarily 
defer a proportion of the eligible employee’s annual 
bonus up to such limit as the Board may specify. 

 An Award under the DBP shall be granted over such 
number of Shares as have an aggregate market value 
on the dealing day immediately prior to the date of  
 grant equal to the proportion of the eligible employee’s 
annual bonus that is deferred.

3.2  Timing of grant of LTIP Awards

 DBP Awards will be granted as soon as is reasonably 
practicable following the determination of annual 
bonuses.

3.3  Performance Targets

 As Awards under the DBP reflect a deferral of earned 
annual bonus, no further performance targets attach 
to DBP Awards.

3.4  Normal vesting

 In normal circumstances, Awards under the DBP will 
vest in two equal parts, on each of the first and second 
anniversary of the date of grant. 

 Shares subject to a Conditional Award will be 
transferred as soon as reasonably practicable after 
vesting. Shares subject to a Restricted Share Award 
will be released as soon as reasonably practicable 
after vesting. An Option may normally be exercised 
after vesting until the tenth anniversary of grant (or 
such shorter period as the Board may determine at  
the date of grant).

 If the Board so determines, the vesting of a DBP 
Award may be satisfied in whole or part by a cash 
payment as an alternative to the issue or transfer  
of Shares. 

127

127

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4. 

 PROVISIONS APPLICABLE TO BOTH THE LTIP AND 
THE DBP

4.1  Leavers

4.1.1  Cessation of office or employment

4.1.2  Death

 In the event of a Participant ceasing to hold office or 
employment with the Group due to death, an Award 
will vest immediately, and an Award in the form of an 
Option will be exercisable for a period of one year.

 Where the vesting of an award would be prohibited 
due to regulatory reasons, vesting shall be delayed. 
Where at the expiry of any permitted exercise period, 
the exercise of an Option would be prohibited due 
to regulatory reasons, the relevant period shall be 
extended.

 In the event of a Participant ceasing to hold office or 
employment with the Group other than due to any of 
the reasons specified below, an Award will immediately 
lapse.

 An Award will not lapse where the cessation of 
office or employment with the Group is due to injury, 
disability, redundancy, retirement, the transfer of the 
Participant’s employment due to the sale of a business 
or undertaking (or part business or undertaking), or 
the company with which the Participant holds office or 
employment ceasing to be a member of the Group, or 
any other reason if the Board so determines. 

 In the event that a Participant ceases to hold office 
or employment due to one of these specified reasons 
prior to the normal vesting date of an Award, the 
Award will continue and vest on its normal vesting 
date, and an Award in the form of an Option will be 
exercisable for a period of six months thereafter. The 
Board may determine that an Award will instead vest 
on the date of cessation of office or employment, in 
which case an Award in the form of an Option will be 
exercisable during such period, of up to six months, as 
the Board may determine.

 In the event that a Participant ceases to hold office or 
employment for one of these specified reasons on or 
after the normal vesting date, an Award in the form of 
an Option will be exercisable during such period, of up 
to six months, as the Board may determine.

128

4.1.3  International transfers

4.2  Corporate Actions

 If a Participant is transferred to work in another country 
as a result of which the Participant will suffer a tax 
disadvantage or become subject to restrictions on 
their ability to receive or deal in Shares, or to exercise 
an Option, the Board may determine that an Award will 
vest prior to the date of such transfer, in which case 
Award in the form of an Option will be exercisable 
during a period of six months (or such shorter period 
as the Board may determine). 

4.1.4  Extent of vesting

 LTIP Awards will only vest due to a Participant ceasing 
to hold office or employment due to one of the reasons 
specified above (other than death) or an international 
transfer to the extent that the relevant performance 
targets have been met. Where an LTIP Award vests 
prior to the third anniversary of grant, the Board will 
assess performance using such information (not 
limited to published accounts) as it determines to be 
appropriate.  

 Where an Award vests prior to the normal vesting 
date due to one of the reasons specified above (other 
than death) or an international transfer, the number of 
Shares in respect of which an Award vests will, unless 
the Board determines otherwise, be pro-rated to reflect 
the time elapsed to the early vesting date. Options will 
lapse at the expiry of any of the above periods to the 
extent not exercised.

 In the event that a person obtains control of the 
Company by way of general offer, or if having obtained 
Control of the Company, a person makes a general 
offer, Awards will vest and Options may be exercised 
for a period of six months.

 If the Court sanctions a compromise or arrangement 
that will result in a change of control of the Company, 
Awards will vest and Options will be exercisable for 
a period of six months. In the event of an approval 
of a merger of the Company into another company 
under European cross-border merger rules, Awards 
will vest and Options will be exercisable until the 
merger becomes effective. In the event of the passing 
of a resolution for the voluntary winding-up of the 
Company, Awards will vest and Options will be 
exercisable for a period of two months. Options will 
lapse at the expiry of any such period if not exercised. 

 In the event of a demerger of a substantial part of 
the Group’s business, a special dividend or a similar 
event affecting the value of the Shares to a material 
extent, Awards will vest if the Board so determines, 
in which case Options may be exercised for a period 
of two months, or such longer period as the Board 
may determine, and, unless the Board determines 
otherwise, will lapse at the expiry of any such period  
if not exercised.

 LTIP Awards will only vest to the extent the relevant 
performance targets have been met. Where the 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
4.6  Rights attaching to Shares 

 As soon as practicable after the vesting of an Award 
(or exercise of an Option), the appropriate number of 
Shares will be issued or transferred, as appropriate, 
and the Company will apply to the London Stock 
Exchange for a listing for any Shares for which a listing 
has not previously been granted. Any Shares allotted 
will rank equally with all other issued Shares save that 
they will not be entitled to rights attaching to Shares 
by reference to a record date before the Shares are 
allotted or transferred.

 Participants will be entitled to exercise any voting 
rights in respect of Shares subject to Restricted Share 
Awards, but not otherwise. 

4.7  Benefits are non-pensionable 

 Benefits under the LTIP and the DBP are non-
pensionable.

corporate event occurs prior to the third anniversary of 
grant, the Board will assess performance using such 
information (not limited to published accounts) as it 
shall determine. 

 Where the corporate action occurs prior to the normal 
vesting date of Awards the number of Shares in 
respect of which Awards vest will, unless the Board 
determines otherwise, be pro-rated to reflect the 
period to the date of the relevant event.

 Where a company acquires the Company, or 
substantially all the assets of the Company, as part of 
an internal reorganisation (unless the Board determines 
otherwise) an Award will not vest, and instead will be 
rolled-over into an award over shares in the controlling 
company of equivalent value (in the case of a 
Restricted Share Award, unless the Board determines 
otherwise, net of any tax liability that will arise as a 
result of the roll-over). 

4.3  Variation of capital

 The number of Shares subject to Awards will be 
adjusted, in such manner as the Board may determine, 
following any variation of share capital of the Company 
or (save where the Board determines that such event 
will be a vesting event) a demerger of a substantial part 
of the Group’s business, a special dividend or a similar 
event affecting the value of the Shares to a material 
extent. 

4.4  Claw-Back

 The Board may apply claw-back where at any time 
within three years of vesting it determines that the 
financial results of the Company were misstated, or an 
error was made in assessing performance, that caused 
an Award to be granted, or to vest, to a greater degree 
than it should have done. The Board may also apply 
a claw-back if it is discovered that the Participant 

committed an act or omission that justified, or would 
have justified, summary dismissal or service of notice 
of termination of office or employment. The excess 
number of Shares in respect of which the Award 
vested can be subject to the claw-back, which shall 
be applied in such manner as the Board determines, 
including by lapsing other share or cash awards held 
by the Participant.

4.5  Alterations

 The Board may at any time alter or add to all or any of 
the provisions of the LTIP or the DBP in any respect, 
provided that any change to the advantage of present 
or future Participants relating to eligibility, scheme 
limits, the basis of individual entitlement to, and the 
terms of, Shares or cash provided under the relevant 
plan or the provisions for the adjustment of Awards in 
the event of a variation of the Company’s share capital 
must be approved in advance by the Company’s 
shareholders in general meeting. 

 Any alteration or addition which is necessary or 
desirable in order to comply with or take account of 
the provisions of any proposed or existing legislation, 
law or other regulatory requirements or to take 
advantage of any changes in legislation, law or other 
regulatory requirements, or to obtain or maintain 
favourable taxation, exchange control or regulatory 
treatment of the Company, any subsidiary or any 
Participant or to make minor amendments to benefit 
the administration of the LTIP or the DBP do not 
need prior approval of the Company’s shareholders. 
No alterations to the disadvantage of Participants’ 
subsisting rights can be made by the Board without 
the approval of Participants holding Awards over 
75% of the total Shares subject to Awards, or 75% of 
Participants attending a meeting called in respect of 
the proposed alteration.

129

 
 
 
 
 
 
 
 
 
cautionaRY statement

The Business Review has been prepared solely to provide 
additional information to shareholders to assess the 
Company’s strategies and the potential for those strategies 
to succeed.

The Business Review contains certain forward-looking 
statements. These statements are made by the directors in 
good faith based on the information available to them up to 
the time of their approval of this report and such statements 
should be treated with caution due to the inherent 
uncertainties, including both economic and business risk 
factors underlying any such forward-looking information.

Directors’ responsibilities

The directors are responsible for preparing the Annual 
Report and the financial statements in accordance with 
applicable laws and regulations. Company law requires 
the directors to prepare such financial statements for each 
financial year. Under that law the directors are required 
to prepare group financial statements in accordance with 
International Financial Reporting Standards (IFRSs) as 
adopted by the European Union and Article 4 of the lAS 
Regulation and have also chosen to prepare the parent 
company financial statements under IFRSs as adopted by 
the European Union. Under company law the directors  
must not approve the accounts unless they are satisfied  
that they give a true and fair view of the state of affairs of  
the Company and of the profit or loss of the Company for 
that period. In preparing these financial statements, the 
directors are required to:

•  properly select and apply accounting policies;

•   present information, including accounting policies, in a 

manner that provides relevant, reliable, comparable and 
understandable information;

130

•   provide additional disclosures when compliance with the 
specific requirements in lFRSs are insufficient to enable 
users to understand the impact of particular transactions, 
other events and conditions on the entity’s financial 
position and financial performance; and

•   make an assessment of the Company’s ability to continue 

as a going concern.

2.   the Business Review, which is incorporated into 
the directors’ report, includes a fair review of the 
development and performance of the business and the 
position of the Company and the undertakings included 
in the consolidation taken as a whole, together with a 
description of the principal risks and uncertainties that 
they face.

On behalf of the Board

S Ingham 
Chief Executive Officer 
5 March 2013 

A Bracey 
Chief Financial Officer 
5 March 2013

The directors are responsible for keeping proper accounting 
records that are sufficient to show and explain the 
Company’s transactions and disclose with reasonable 
accuracy at any time the financial position of the Company 
and enable them to ensure that the financial statements 
comply with the Companies Act 2006. They are also 
responsible for safeguarding the assets of the Company 
and hence for taking reasonable steps for the prevention 
and detection of fraud and other irregularities. The directors 
are responsible for the maintenance and integrity of 
the corporate and financial information included on the 
Company’s website. Legislation in the United Kingdom 
governing the preparation and dissemination of financial 
statements may differ from legislation in other jurisdictions.

Directors’ responsibility statement

We confirm to the best of our knowledge:

1.   the financial statements, prepared in accordance 

with International Financial Reporting Standards as 
adopted by the EU, give a true and fair view of the 
assets, liabilities, financial position and profit or loss 
of the Company and the undertakings included in the 
consolidation taken as a whole; and

 
 
notes

131

notes

132

contents

1 

4 

6 

12 

13 

14 

16 

24 

25 

25 

25 

26 

27 

27 

28 

28 

29 

30 

34 

46 

54 

HIGHLIGHTS

CHAIRMAN’S STATEMENT

REBRAND

BUSINESS REVIEW

Group strategy

Review of 2012

Regional review of 2012

Financial review of 2012

Balance sheet

Cash flow

68 

69 

70 

71 

AUDITOR’S REPORT

FINANCIAL STATEMENTS

 Consolidated income statement

 Consolidated statement of 

comprehensive income

72 

 Consolidated and parent company 

balance sheets

74 

 Consolidated statement of changes  

in equity

75 

 Statement of changes in equity –  

Net cash and group borrowing facilities

parent company

Key Performance Indicators (KPIs)

Going concern

Foreign exchange

Treasury management and currency risk

76 

77 

113 

114 

Cash flow statements

Notes to the financial statements

FIVE YEAR SUMMARY

 SHAREHOLDER INFORMATION  

Principal risks and uncertainties

AND ADVISERS

Summary and current trading

115  ARTICLES OF ASSOCIATION

BOARD OF DIRECTORS

DIRECTORS’ REPORT

CORPORATE GOVERNANCE

REMUNERATION REPORT

119  ANNUAL GENERAL MEETING

130 

 CAUTIONARY STATEMENT AND 

STATEMENT OF DIRECTORS’ 

RESPONSIBILITIES

In just thirty-seven years, pageGroup has 
grown to become one of the world’s best-
known and most respected recruitment 
consultancies. today, we are proud to set 
the standard within our profession for 
specialist service, with a personal touch.

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ANNUAL
RepoRt ANd 
AccoUNts 2012

Part of the

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