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PageGroup

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FY2016 Annual Report · PageGroup
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Annual report & 
accounts 2015

A Global Leader

What we do
We are one of the world’s best known and most 
respected specialist recruitment consultancies.  
We deliver recruitment services to clients through  
a network of over 150 offices across 35 countries.

Geographic reach
PageGroup has a truly global reach, with a 
substantial and well-balanced business  
across all regions, including Latin America  
and Asia. We source candidates from domestic  
and international markets and provide a 
comprehensive service to both local and 
multinational clients.

Discipline expertise 
We organise our consultants into 15 specialist 
discipline teams, grouped into four broad categories. 
We then specialise further (e.g. digital marketing 
within Marketing) to ensure we provide expert 
recruitment services to our clients. 

Perm and Temp mix
PageGroup is the international market-leader  
for permanent recruitment in the majority of 
countries in which we operate. We also have a 
substantial and growing temporary recruitment 
business in markets where temporary placements 
for professionally qualified candidates are  
culturally accepted. 

The Americas

£78m

Gross Profit

Page 33 for The Americas Performance Review

Argentina
Brazil
Canada 
Chile
Colombia
Mexico
Peru
USA

UK

£152m

Gross Profit

Page 29 for the UK performance review

EMEA

£217m

Gross Profit

Page 27 for EMEA Performance Review

Austria
Belgium
France
Germany
Ireland
Italy
Luxembourg
Morocco
The Netherlands
Poland
Portugal
Qatar
Spain
South Africa
Sweden
Switzerland
Turkey
UAE

Asia Pacific

£109m

Gross Profit

Page 31 for Asia Pacific Performance Review

Australia
Greater China
India
Indonesia
Japan
Malaysia
New Zealand
Singapore

Strategic ReportCorporate GovernanceFinancial StatementsAdditional Information ANNUAL REPORT 2015ANNUAL REPORT 2015

ANNUAL REPORT 2015

Welcome

PageGroup is organised into three 
brands operating at different levels 
of the market.

TARGETED SECTORS

QUALIFIED
PROFESSIONAL

CLERICAL
PROFESSIONAL

GENERALIST 
STAFFING

Page Executive

Contents

Page Executive is the Group’s executive search business 
and offers a range of search, selection and management 
solutions for organisations needing to attract and retain 
their leadership talent. The roles on which we focus 
typically sit at the sub-board and board levels.

Michael Page

Michael Page is the original PageGroup brand and is 
normally established as the first business in each new 
country that we enter. Michael Page is comprised of 15 
broad disciplines, each providing a service to a specialist 
area of the market. Operating at the qualified professional 
and management level, Michael Page recruits on a 
permanent, temporary, contract or interim basis.

Page Personnel

Page Personnel offers specialist recruitment services to 
organisations requiring permanent employees or temporary 
or contract staff at technical and administrative support, 
professional clerical and junior management levels.

Business Model

41  Review of the Year

84  Directors’ Statements 
of  Responsibility

1 

3 

5 

7 

Chairman’s  
Introduction

Strategic  
Framework

Strategic  
Review

15 

KPIs

19  Q&A with  

Steve Ingham,  
CEO

21  Corporate  
Social  
Responsibility

27  Regional 

Perspectives

35  Risk Management  

Structure

37 

Principal Risks and  
Uncertainties

50  Chairman’s 

Introduction to 
Corporate Governance

86 

Independent Auditor’s  
Report

51  Our Board of  
Directors

55 

Executive Board

56  Corporate    

Governance Report

61  Nomination 

Committee Report

62  Audit Committee 

Report

67  Directors’ 

Remuneration Report

80  Remuneration  
Policy Table

82  Directors’ Report

93  Consolidated Income  

Statement

93  Consolidated Statement  
of Comprehensive Income

94  Consolidated and Parent  
 Company Balance Sheets

95  Consolidated Statement of  

 Changes in Equity

96 

Statement of Changes in  
Equity – Parent Company

97  Consolidated and  
Parent Company  
Cash Flow Statements

98  Notes to the financial 

statements

126  Notice of AGM

Our vision is to be the leading specialist recruiter 

in the markets in which we operate

Highlights

Gross profit up by 9%*

Operating profit 
before exceptional 
items up 20.2%*

Conversion rate 
improved by  
1.5 percentage points 
to 16.2%

Strong balance sheet 
with £95.0m net cash

Special dividend of 
16.0p 

£556.1m 5,835

£90.1m 11.5p**

Gross Profit (+4.4%)

Headcount (+4.6%)

Operating Profit (+14.8%)

Dividend (+4.5%)

£m

Revenue

Gross profit (net fee income)

Operating profit before exceptional items

Operating profit after exceptional items

Profit before tax

Basic earnings per share (pence)

Conversion rate (operating profit/gross profit)

Year end staff headcount

2015

1,064.9

556.1

90.1

90.1

90.7

21.3p

16.2%

5,835

2014

1,046.9

532.8

78.5

80.1

80.4

19.3p

14.7%

5,578

2013

1,005.5

513.9

68.2

65.7

64.1

13.8

13.3%

5,130

2012

989.9

526.9

65.1

57.3

57.0

11.9

12.4%

5,099

2011

1,019.1

553.8

86.0

86.0

86.1

18.7

15.5%

5,286

* In constant currency 

** Underlying dividend

Gross profit (£m)

2015

2014

2013

2012

Basic EPS (pence)

556.1

532.8

513.9

526.9

2015

2014

2013

2012

21.3

19.3

13.8

11.9

Operating Profit Before Exceptionals (£m)

Disciplines 2015 Gross Profit (£m)

2015

2014

2013

2012

90.1

220.1

39.6 %

Finance & Accounting

78.5

68.2

65.1

109.9

19.8 %

Marketing, Sales & Retail

119.8

21.6 %

Legal, Technology, HR, etc

106.3

19.1%

Engineering, Property & Construction,  
Procurement & Supply Chain

Strategic ReportCorporate GovernanceFinancial StatementsAdditional Information EXECUTIVE SEARCH 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business Model

PageGroup’s business model has proved itself through 
economic cycles and as the business has expanded into a 
global enterprise. At its core is a focus on organic growth.

PageGroup offers its consultants 
a well-defined and varied career 
in recruitment. This includes a 
clear development structure with 
significant opportunities for the most 
talented.

Recruitment is a fast-paced and 
dynamic business. Our agility gives  
us the confidence to respond quickly 
to the opportunities and challenges 
as they appear. 

We regularly 
move 
experienced 
directors into 
markets where 
they can add 
the most value 
and guide the 
business through 
the challenges of 
a market cycle, 
while allowing 
us to retain and 
motivate key 
senior talent.

Career 
development 
structure

Agile and
responsive

Global 
management 
mobility

Organic
Growth

Team
profit-led
compensation

Experienced 
management pool

Productivity-led 
expansion

A focus on 
team-based 
performance 
rather than 
the individual 
promotes 
positive 
corporate 
behaviour and 
consistent quality 
of service for 
both clients and 
candidates.

Experience through economic 
cycles and across geographies and 
disciplines reduces our learning 
curve, maximises scalability and is 
crucial for placing resources where 
they will add the most value.

Our operational metrics focus on 
productivity, by team, discipline and 
geography. This bottom-up approach 
aligns expansion criteria throughout 
the Group, focusing and optimising 
investment on key priorities. 

1

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ANNUAL REPORT 2015Our Competitive Advantage

Brand

Scale

Culture

Our true competitive advantage is the combination of these three factors and 
the balance we have achieved in the business over the past 39 years.

Brand

Scale

Culture

Page Executive, Michael Page and 
Page Personnel are brands which 
inspire high levels of confidence, 
trust and assurance of quality 
service. Our consistent commitment 
to the markets in which we operate 
and level of expertise enables these  
brands to resonate strongly in  
their marketplace. 

The digital revolution has reshaped 
the recruitment sector’s marketing 
and delivery channels, and we are 
a highly active online participant. 
However, high quality candidates will 
only continue to place key decisions 
on their future in the hands of 
consultants who have substance 
behind their online marketing profile. 

We are trusted by our clients and 
candidates to remain committed, to 
provide a high quality service and to 
be there for the long term.

Our scale enables PageGroup to 
commit to markets through cycles 
giving clients the confidence to build 
long-term relationships with us. It 
also enables a broader client offering 
with participation from multiple 
disciplines, even in some of our 
newest markets.

The ability to offer diverse 
expertise across a broad range of 
complementary specialisms and 
geographies enhances our offering 
and the candidate pools we can 
access. Our scale enables us to 
build an unrivalled skillset and  
level of experience, equally  
available to the smallest and largest 
of our clients.   

Our strong financial standing has 
also been increasingly important  
for many clients who prefer not 
to work with the smaller market 
players, particularly in times of 
economic uncertainty. Temporary 
staff also derive comfort from our 
financial strength that their salaries 
will be paid.

PageGroup’s culture is unique in 
the sector and has ingrained values 
of how to do business properly, 
ethically and to make decisions for 
the long term.  

It is a global culture that delivers a 
consistent approach both internally 
and externally, while being accepting 
of the particular character of each 
local market. The global nature of 
the culture is aided by a high degree 
of management mobility.

It is reinforced through our 
consultant training programmes, 
the processes by which we do 
business, and our team-based 
approach which is at the heart of 
everything we do. It also encourages 
us to challenge ourselves with 
confidence, and to respect the 
successes of our colleagues. 

See page 13 for a case study 
on one of our High Potential 
Markets in 2015

See more on our culture in  
Our Employee Value Proposition  
on page 25

2

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ANNUAL REPORT 2015Chairman’s Introduction

2015 Performance
This was another year of continued growth for the Group. In 
2015 we have seen outstanding performances in some of our 
businesses such as North America which grew 18% in constant 
currencies and Southern Europe which grew over 28%. In total, 
20 countries achieved growth rates of over 10% with 17 countries 
including the US, Greater China and Japan having record years. 
Gross profit in 2015 was £556.1m, an increase of 9.3% in 
constant currencies and 4.4% in reported rates. Operating profit 
grew 20% in constant currencies and basic EPS rose over 10%. 
However, the performance of Brazil and Australia was once again 
impacted by difficult trading conditions. The macroeconomic 

environment in Brazil, in particular, continues to impact our growth 
rates with negative growth in constant currency of 23% in 2015. 
In the fourth quarter, we also saw trading conditions deteriorate 
in a number of our markets, particularly the UK, Asia Pacific, and 
the Middle East. Although it was pleasing to see continued strong 
performances in Europe, our largest region, North America and 
Latin America (excluding Brazil). 

We continue to invest in and see encouraging growth from our  
five Large High-Potential Markets, namely the US, Germany, 
South East Asia, Greater China and Latin America. In 2015, 
collectively they grew 9% in constant currency in the year and 
now represent 31% of Group gross profit.

David Lowden
Chairman

“

Another year of positive  
growth and development  
across the Group

”

Although we have achieved strong double digit growth in 
constant currency in regions such as North America and Europe, 
foreign exchange continues to impact our reported results, with 
gross profit £26m lower and operating profit £4m lower due to 
the impact of foreign exchange rates.

We have continued to increase headcount, not only in our large 
high potential markets, but also those regions where market 
conditions support investment. As a consequence, we finished 
the year with 4,484 fee earners, a record for the Group. We also 
finished the year with a record fee earner to support staff ratio of 
77:23, reflecting our continued focus on the cost base.

We have made good progress towards implementing a 
European Shared Service Centre. As well as improving quality 
and consistency, through improved operational efficiency, it is 
anticipated that this will lead to cost savings in 2017 and beyond. 
The implementation of the European Shared Service Centre is an 
important step towards achieving our new operational to support 
staff target ratio of 80:20.

The PageGroup leadership team also continues to make progress 
on the strategic priorities. Expanding the Property & Construction 
disciplines into countries such as the USA and Switzerland, and 
Sales into Japan and Malaysia, enables us to grow our market 
presence. During 2015, we have also continued to roll-out 
our new Page Recruiting System (PRS), and as at the end of 

3

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ANNUAL REPORT 2015December 2015, around 85% of our fee earners were on the new 
system. Initial feedback has been very positive, with consultants 
benefiting from the enhanced speed and functionality of the new 
system. Each PRS roll-out also sees the introduction of our next 
generation website to that country, one part of our approach to 
ongoing candidate acquisition. LinkedIn is another significant 
channel for us to acquire candidates and clients. We are therefore 
very proud that LinkedIn named PageGroup as globally the Most 
Socially Engaged Recruiter in 2015. 

One of the key factors of our continued success is the retention of 
our talented people. It is therefore pleasing that the work we have 
undertaken on our Employee Value Proposition has once again 
improved retention rates and increased management mobility. The 
importance of the willingness of our staff to move to the business 
where they can add most value cannot be underestimated and 
their continued dedication is greatly appreciated. This focus 
on staff retention, mobility and development has enabled us to 
improve productivity in constant currency and conversion rates. 

We took the very difficult decision in 2015 to close our Russian 
business. Every one of our businesses must have the ability to 
achieve a minimum conversion rate of 30%. Having reviewed the 
Russian market, we did not believe this was achievable in the 
short or medium-term.

Continued focus on our highest potential markets, the roll-out of 
new disciplines, increasing headcount where market conditions 
support investment and investment in the skills of our people 
will enable us to achieve longer term growth and deliver robust 
shareholder returns.

Dividend
In 2015 we returned £50m to shareholders by means of a special 
dividend, the first time we have returned cash in this way. The 
Group’s first use of cash remains to satisfy operational and 
investment requirements, as well as hedging its liabilities under 
the Group’s share plans. Our second use of cash is to make 
returns to shareholders by way of an ordinary dividend. Cash 
generated in excess of these first two priorities will be returned 
to shareholders through supplementary returns, using special 
dividends and/or share buybacks. Historically, the Group has 
returned cash to shareholders through share buybacks and 
cancelling the shares. Over the 14 years since flotation, the Group 
has returned over £275m by share buybacks and cancelled 
around 30% of its issued share capital. This is on top of almost 
£300m of ordinary dividend payments during the same period.

Our ordinary dividend policy is to grow the dividend over the 
course of the economic cycle in line with our long-term growth 
rate. In this way we can sustain the level of dividend payment 
during downturns, as well as increasing it during more prosperous 
times. In 2015 we generated cash from underlying operations 
of £101.6m and ended the year with cash balances of £95.0m. 
Given this cash position and our results for the year, we propose 
to increase the final dividend to 7.9p. When taken together with 
the interim dividend paid in October of 3.6p, this implies a total 
increase of 4.5% on 2014.

Board
At the end of 2015, the previous Chairman, Robin Buchanan, 
decided to step down, having served on the Board since August 
2011. On behalf of the Board, I would like to thank him for his 
leadership and his many contributions to the success of our 
company.

Following Robin’s departure, I was appointed Chairman of 
PageGroup and Chairman of the Nomination Committee with 
effect from 31 December 2015 and Danuta Gray was appointed 
Chair of the Remuneration Committee also with effect from  
31 December 2015.

In August this year we also welcomed Patrick de Smedt onto the 
Board. Patrick is an experienced Non-Executive Director who 
has built an international business career in multiple countries. He 
has deep experience in leading people, and brings considerable 
knowledge of the importance of social media and information 
technology to a business like ours. 

Your Board remains diligent in both supporting and challenging 
the executive team’s strategy recommendations and their 
responses to changing market conditions. Full details of the work 
of the Board and subjects discussed in the year are set out in the 
Directors’ and Committees’ reports. For information on Board 
priorities please see page 59.

Board members have considerable experience of working 
internationally in different parts of the world. Indeed, the Board 
has a good mix of relevant skills, experience, gender and 
backgrounds. This diversity is of great benefit to the business.

Strategic Report
This report sets out PageGroup’s strategic vision and how we 
address the various markets and the opportunities before us. 
We have highlighted areas which are critical to achieving this 
vision, such as our Employee Value Proposition shown on page 
25. The report also details our approach to corporate and social 
responsibility, including how we engage with our stakeholders.

Looking Ahead
The investment in the PRS system and additional headcount in 
our growth markets in 2015 will enable us to continue to build 
profitable growth in 2016. However, while the global outlook 
remains mixed, we will continue to increase our investment in 
growing markets and actively manage our exposure in those 
markets which remain challenging.  

Last, but by no means least, on behalf of the Board I would like 
to thank our people. PageGroup is a people business with a clear 
and tangible culture. Our staff are dedicated, hard working and 
committed to the Brand. They have a very strong team ethos 
which is evident in everything we do. Thanks to them, over the 
last 39 years we have achieved great things. I have no doubt that 
together, we will achieve many more.

4

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ANNUAL REPORT 2015Strategic Framework

Business Model

We have had a consistent business model for 39 years 
founded on the principle of team-based service delivery and 
reward, rather than by individual consultant. The reward 
model is structured to ensure a focus on profit rather than 
just revenue generation, which helps drive operational 
efficiencies throughout the business.

Management experience and resource mobility are both 
valued highly. They are also key to achieving organic growth, 
with PageGroup able to offer its consultants a structured 
path throughout a highly rewarding career.

See page 1 for more on our business model

Career 
development 
structure

Agile and
responsive

Global 
management 
mobility

Organic
Growth

Team
profit-led
compensation

Experienced 
management pool

Productivity-led 
expansion

Objectives

Diversified
organic
growth

Scalable
and flexible
capacity

Talent 
and skills  
development

Sustainable
growth

Diversification helps 
to mitigate the cyclical 
nature of the recruitment 
markets, which for us 
is combined with high 
operational gearing 
given our permanent 
recruitment bias.  

Our broad-based 
capabilities enable us 
to capitalise on market 
opportunities across 
the globe, avoiding 
over-reliance on any one 
geography or discipline.

The ability to respond 
quickly to changing 
market conditions is 
critical to managing 
the business efficiently 
throughout economic 
cycles.  

We ensure that we 
always have the ability to 
flex our capacity up and 
down, while maintaining 
a core presence in each 
market to service clients 
properly and retain 
management experience 
to enable a quick 
recovery.

Our business is reliant on 
having the experience to 
manage the challenges 
and identify the 
opportunities across our 
local markets. 

Our scalability is 
dependent on having 
the right people available 
to grow the business 
and nurture the next 
generation.

The combination of 
these objectives has 
enabled PageGroup to 
deliver strong cash flows 
and have the financial 
strength to prosper 
through economic 
cycles. 

It also gives the resilience  
to cope with market 
downturns without 
damaging the business’s 
long-term prospects.

See page 21  for more on our  
business sustainability

5

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ANNUAL REPORT 2015Strategy

Our strategy aims to fulfil our vision of being the leading specialist recruiter in each of the markets in which we operate.  
Our service offering is spread across a broad set of disciplines and geographies, focusing on opportunities where our 
industry and market experience can set us apart from the competition. Operating in 35 geographies and in highly diverse 
cultures, we have established three categories into which we have grouped each of our markets based on criteria including 
the size of the opportunity and the potential for future growth. This structure has provided a clear investment framework for 
the business.

We categorise our markets as follows:
Large, High  
Potential Markets
Typically under-developed 
markets, but where we have 
a successful track record and 
confidence in our ability to scale 
our operations substantially.

See page 11 for more on our strategic plan

Large, Proven
These are large markets where we 
are already proven with a strong 
track record and a significant 
presence.

Small and Medium,  
High Margin
Markets which are, or could be, 
significant profit contributors with 
attractive conversion margins, but 
are unlikely (or not yet proven) to 
be able to grow to more than 300 
fee earners.

How We Measure Our Performance

PageGroup measures itself against a range of financial and non-financial performance metrics, and monitors a number of 
related risk indicators. Our full KPIs are set out on pages 15 to 18.

Set out below are those metrics which have been identified as being aligned with the categories identified by the 
Remuneration Committee as appropriate for the assessment of the Executive Directors and senior team, and embodied 
in the executive remuneration policy and plans currently in force. They encompass a broad range of areas, focused on 
financial performance, strategy and people development.

KPIs

Risks

Remuneration

Financial

- Gross profit growth
- Conversion rate

- Macro downturn
- FX on reported rates

EPS growth:
- three year: cumulative

Strategic

- Gross profit diversification
- Fee earner headcount
- Fee earner: operational support

- Business model
-  Delivery of operational 

efficiencies

- Strategic plan milestones
- IT transformation

People

- Management experience
- Employee index

- Management development
- Attraction/retention

- Leadership development
- Retention/succession

See the Directors’ Remuneration Report on pages 67 to 79

6

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ANNUAL REPORT 2015Strategic Review

I would like to welcome you to our 
Strategic Review, where we have 
outlined how we see current market 
dynamics, together with PageGroup’s 
business model and strategy. 

Over these pages, I will take you through where we see our 
competitive advantage; how this relates to our strategic plan; and 
then following on from this, how we approach our investment plan 
in our markets. We continue this year to provide linkage as to how 
we measure performance, through our KPIs – both financial and 
non financial – together with the related risks. These risks then 
directly relate to the three elements (financial, strategic, people) of 
the performance criteria of our current executive remuneration plan.  

Steve Ingham
CEO PageGroup

Global Vision
At PageGroup we have a clear strategic vision: to be the leading 
specialist recruiter in the markets in which we operate. We have 
sought to achieve this by developing a significant market presence 
in major global economies, as well as targeting new markets where 
we see the greatest potential for long-term growth in gross profit at 
attractive conversion rates. 

We offer our services across a broad set of disciplines and 
specialisations, solely within the professional recruitment market. 
Our origins are in permanent recruitment, but nearly 25% of the 
business is now temporary placements, where local culture and 
market conditions make this attractive. We focus in particular on 
opportunities where our industry and market expertise can set us 
apart from the competition. That enables us to offer a premium 
service which is valued by clients and attracts the highest calibre  
of candidates.

Strategic Framework
PageGroup is focused on delivering against three key objectives to 
achieve its strategic vision and sustainable financial returns. These 
are 1) to look for organic and diversified growth; 2) to position 
the business to be efficiently scalable and highly flexible to react 
to market conditions; and 3) to nurture and develop our people, 
driving our meritocratic growth model.

Our consistent business model has organic growth as its 
cornerstone. As set out on page 1, key elements of our business 
model are derived from this team-led approach, with great value 
placed on structured career development and the value that 
experienced management brings to the business. 

“

At PageGroup we have a clear 
strategic vision: to be the leading 
specialist recruiter in the markets  
in which we operate.

”

7

PB

ANNUAL REPORT 2015Our Value Proposition 
Our value proposition is centred around expertise and specialism, and for this to be delivered in a consistent manner and supported by 
high quality processes. As shown in the chart below, when these elements are brought together, the potential for a successful outcome for 
both client and candidate is maximised. Such successes enhance our reputation; bring greater repeat business; and turn candidates into 
clients and vice-versa.

O U R   M O DEL AT WORK
Leads to...
• Repeat business
• Greater exclusivity
• Future candidates

Clients
• Sector expertise
• Appropriate candidate  

shortlist

• Professional high quality 

service

Consultants
• Team-based structure and 

compensation

• Access to jobs across entire 

PageGroup

• Consistent process

Candidates
• Professional high quality 

service

• Market understanding and 

client profiling
• Career advice

Leads to...
• Rapid career promotion
• Career opportunities
• Reward and recognition

Leads to...
• Career-long relationship
• Peer recommendations
• Future client

•  Specialist industry and market knowledge

•  Global reach, with deep local knowledge

•  Expertise in premium candidate sourcing

•  Experienced advocate for client and candidate

•  Consistent, high quality processes

People and Management
Our business model provides us flexibility and agility, which 
together with the significant loyalty of the management team, 
allows the business to progress, even in uncertain markets. Our 
consultants quickly come to understand that we can offer more 
than a long term and fulfilling career in recruitment. We encourage 
our star performers to expand their horizons through career moves 
to both new disciplines and new regions, allowing them to broaden 
their experience, but also their value to the Group. They know how 
greatly we value the experience acquired throughout their career, 
and as such our management team has some of the longest 
tenure and experience in the industry. Moreover, the mobility of our 
people greatly enhances the flexibility of our business model. 

Due to this constant depth of talent that is available to the business, 
the senior executive team can flex the business exposure to any 
of our markets, both up and down, according to prevailing market 
conditions and take decisions as to where PageGroup can achieve 
the greatest return on investment from allocation of management 
resource. 

8

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ANNUAL REPORT 2015Strategic Review

Market Dynamics
Professional recruitment has always been highly sensitive to 
prevailing economic conditions, together with client and candidate 
confidence. Market liquidity can change rapidly, whether in terms 
of availability of jobs and candidates, or candidate confidence in 
taking the next step in their career. It can also be very localised, 
whether by geography or discipline, and differ between temporary 
and permanent placements in the same market. 

Strategic Plan
In 2013, PageGroup put in place a Strategic Plan which defined 
its aspirations within various markets. It has provided a disciplined 
framework to focus investment plans on geographies with the 
greatest long-term potential, and to help structure the career 
moves of the rising stars in the business. A portion of the Directors’ 
remuneration is also linked to the performance against milestones 
within this Plan, and its overall achievement.

PageGroup therefore has a well-balanced business profile,  
in order to mitigate the exposure to any one revenue stream.  
This strategy requires us to operate in very diverse markets,  
each with a particular recruitment culture, such as the degree 
to which temporary placement opportunities are acceptable to 
professionals. Other aspects of this culture include the degree of 
outsourced recruitment undertaken, as opposed to in-house by  
HR departments. 

In a number of geographic regions, such as Latin America or 
Greater China, our potential markets are very large yet relatively 
immature. This provides significant market share opportunities, 
but also business development challenges. New markets can take 
time to crack, but the advantages of being an early participant and 
building scale can be considerable. 

PageGroup views certain key features as defining a particular 
recruitment market profile, as set out in the table below and 
categorised by the proportion of roles filled through a recruitment 
agency (“market penetration”). 

The challenges to achieving a significant market position vary 
across markets, as does their attractiveness to PageGroup.  
These features, when taken together with PageGroup’s historic 
success in a particular market, helped define the Strategic Plan  
and to identify which geographies would have the highest potential 
for long-term success.

An essential part of the development of this Plan was to review the 
markets in which PageGroup operated, and to identify which had 
the greatest potential and likely future impact on Group revenue. 
Set out on page 11 is an explanation of these categorisations and 
our approach to these different markets. 

Our market categorisation has provided the business with a 
framework within which investment decisions can be judged, 
and guidance as to where management expertise and fee earner 
headcount is best placed. These decisions are continuously 
reviewed in order to best align them to the business needs and 
the prevailing market environment, which is often fast moving and 
highly dynamic. 

Operational Efficiency
PageGroup is very aware of the need for high levels of operational 
efficiency in a recruitment business, and especially one with such a 
global footprint. Central to the strategic objective of scalable growth 
and flexibility through the cycle is for this to be achieved while 
controlling the fixed asset base. 

We have a relentless focus on sharing best practice across the 
Group as a way to enhance the quality and consistency of the 
service offering. In this way we can capture and leverage skills 
and expertise for the benefit of the whole Group. We are then 
also able to centralise many of the support functions into regional 
service centres, while maintaining the robustness of the operational 
platform.

Emerging

Developing

Mature

Market penetration

0-15%

15-30%

30-70%

Over 70%

Competition

Limited international  
operators present

Few well-established  
regional players

Examples

LatAm, SE Asia

Germany, China

Well developed markets  
with many international 
operators

Highly competitive

France, Australasia,  
Holland, Spain, Italy

UK, US

9

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ANNUAL REPORT 2015Market Drivers of PageGroup Performance
As well as the influence of the general macro-economic environment on business activity, there are a number of specific market-based 
drivers which can materially impact PageGroup’s financial performance. These are split into elements which affect market liquidity and 
those which influence gross profit and consultant productivity. It is the nature of the professional recruitment market that strong market 
conditions will see drivers in both elements rapidly align, and this has a dramatic impact on PageGroup’s overall performance and 
conversion margins. 

Impact

Comment

Financial Impact

Candidate shortages

Often highly discipline/geography-specific, especially at midpoints in the cycle 
as client confidence grows. This is a key driver of most other elements, as 
the quality of a recruiter is most clearly demonstrated through their ability to 
source difficult-to-find candidates.

Candidate confidence

A major influence on market liquidity where macro-environment is sufficiently 
stable, candidates will look to progress their careers, which helps to drive job 
liquidity.

Fees/rates

Group average historically moves within a 10% range over the cycle  
(19.5%-22%).

Wage inflation

Reflects level of candidate shortage and liquidity within a particular discipline 
or geography, plus macro-economic conditions.

Time to hire

As candidates become scarcer, companies reduce the number of interviews 
and shorten the decision making process in order not to lose preferred 
candidates.

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Mainly visible through 
improvement in gross profit, 
but a buoyant market helps to 
drive productivity, principally 
through reducing the time  
to hire.

Notable influence  
on both gross profit and also 
conversion rate. Productivity, 
especially in permanent 
recruitment, is significantly 
enhanced as these market 
drivers positively align.

Our 2015 Achievements
PageGroup made good progress against its three strategic 
objectives in 2015. With additional disciplines rolled out in both the 
Michael Page and Page Personnel brands, the business continued 
to grow its market presence in core target areas. 

Growth was in temporary as well as permanent recruitment 
segments, further diversifying the service offering. At the end of 
2015, the fee earner and total headcount was at record levels for 
the Group. This was achieved together with the continued best 
operational support ratio to date, reflecting operational efficiencies 
delivered within the business. 

As well as progress in headcount and market presence, there has 
been a strong focus on operational flexibility across the Group. The 
technology upgrade and our new Page Recruitment System was 
rolled out to 85% of our fee earners, ahead of our target of 80%. 
This will offer significant benefits to consultants in their day-to-day 
activities and provide for expansion flexibility and efficient future 
upgrades, together with lower maintenance costs.

Finally, further work on YourPage, our Employer Value Proposition 
programme has looked to provide greater clarity of individual 
career paths, and to increase retention of identified talent at key 
career points and in key markets. 

10

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ANNUAL REPORT 2015 
 
 
 
Strategic Review

How we categorise the markets
In 2013, PageGroup categorised each of its markets around the 
globe based on criteria such as the potential for future growth. This 
growth potential was assessed on a combination of: expectations 
for economic growth; size of the existing PageGroup operations 
relative to the market; and competitive landscape.

The outcome was three categories (as set out in the table to the 
right), into which the 35 geographical markets in which we operate 
were placed: five markets were identified as Large, High Potential 
markets. These include the large economies of the US, Germany 
and Greater China, together with the regions of Latin America and 
South East Asia. Typically under-developed from a recruitment 
perspective, each satisfied key criteria, including:

•  Positive PageGroup track record;

•  Ability to adapt PageGroup culture to local culture;

•  Ability to hire and retain local consultants;

•  Ability to roll-out disciplines and open offices;

•  Attractive conversion rate potential; and

• 

Large-scale economies.

Six historically successful geographies were categorised as Large, 
Proven, reflecting the fact that PageGroup had, within the  
last economic cycle, operated substantial businesses in each. 
While currently below peak levels, they have a proven track record, 
and, as a group, the potential to return to historic high levels – 
albeit with a different mix of headcount and disciplines.

Finally, the remaining businesses were categorised as Small  
and Medium, High Margin. This reflects the fact that each 
individually will not have the scale or potential to be a significant 
contributor to gross profit. However, they each offer the prospect of 
attractive margins and include countries with some of the highest 
fee rates and conversion margins in the Group. Within this category 
are three markets – Japan, India and Africa – that all have the long-
term potential to achieve Large, High Potential status.

Investment Approach
The market categorisation provides an investment framework for 
the business. Investment comes in a range of forms including 
headcount, new offices and infrastructure, marketing spend and 
minimum levels of market presence through the economic cycle.

Large,  
High Potential

Substantial, high potential markets 
for recruitment. Typically under-
developed, but where PageGroup 
has a successful track record, and 
confidence in its ability to successfully 
scale operations.

Germany, Greater China, 
Latin America, South East 
Asia and the US.

Sustained investment through cycle - 
adding headcount/offices/disciplines.

Create a market leading network of 
offices, management and headcount.
c. 40% of Group gross profit/fee 
earners; 30% conversion rates.

Gross profit growth of 9%, strong 
growth in the US, development of the 
German temp business. Conditions 
difficult in Brazil. 

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5
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2

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6
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2

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Continue investment in new 
headcount and management team, 
while improving conversion rates.

11

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ANNUAL REPORT 2015 
 
 
 
Large,  
Proven

Small and Medium, 
High Margin

Large markets in which PageGroup 
is already proven with a strong track 
record and a significant presence.

Have been or could be significant 
profit contributors for PageGroup,  
but not likely to be in excess of  
300 fee earners.

CATEGORISATION

UK, France, Australia,  
the Netherlands, Italy  
and Spain.

Japan, Middle East, Africa, 
India, Canada, Turkey and 
other European countries.

EXAMPLES

Investment reflects gross profit 
growth and market conditions.

Respond to market conditions, focus 
on high margin opportunities.

INVESTMENT 
APPROACH

Collectively return to 2007 peak levels 
of operating profit & conversion rates; 
equivalent to c. 45% of Group gross 
profit/ fee earners.

Investment responsive to market 
conditions. Expected to represent 
c.15% of Group gross profit/fee 
earners; 30% conversion rates.

Continued roll-out of new disciplines 
within the office network.

Gross profit records in eight 
countries, improving profitability. 
Conditions difficult in the Middle 
East.

STRATEGIC 
PLAN

2015 
RESULTS

Utilise capacity to drive productivity, 
improving conversion rates in the 
process.

Focus on growth and improving 
conversion rates.

2016
PLAN

12

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ANNUAL REPORT 2015Large, High Potential Markets

Maximising Growth Markets:

Large, High Potential Markets – a case study

USA

13

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ANNUAL REPORT 20152015 was a record breaking year for our Large, High Potential 
Markets, both as a whole and for three of the constituent regions, 
namely the US, Greater China and South East Asia. Our Large 
High Potential Markets now account for nearly 31% of the Group, 
up from 23% five years ago, with 50 offices and nearly 1,500 fee 
earners. We have also seen an improvement in our conversion 
rate for these markets, with conversion in 2015 of 14.8%, an 
increase of over two percentage points from 2014. This is further 
increased to 17% excluding Brazil.

Greater China saw 11% growth in 2015 with a five year 
compound annual growth rate of 20%, during which time it 
became PageGroup’s third largest market. Our offices in Hong 
Kong, where we are clearly the largest international recruiter 
with the broadest penetration of the market, and Taipei, had 
record years but we saw good growth in all our locations as we 
continued to build on our market-leading capabilities. We saw in 
2015 a lower dependency on multinationals as we focused on 
gaining greater penetration of the domestic market. Our Page 
Personnel businesses in China saw 17% growth in the year, with 
80% growth for our temporary business.

Germany enjoyed 14% growth in 2015 and by the end of the 
year we had just under 275 fee earners, a five year compound 
annual growth rate of 15%. Page Personnel Germany and Michael 
Page Interim each had a record year, as our temporary business 
saw 35% growth in the year, to account for over one third of 
Germany’s Gross Profit. We are now beginning to see a return 
from the significant investment we made in our German temporary 
business.   

Our Latin America region, where we are the market leader, was 
impacted by Brazil, which saw a decline of 23% in Gross Profit 
over 2014 due to the political and economic uncertainty in the 
country. However, the other five countries (Mexico, Argentina, 
Colombia, Chile and Peru) collectively saw growth of 29% and all 
enjoyed record years. Mexico, which grew over 30% in the year,  
is now approximately two thirds the size of Brazil. 

In our South East Asia region, Malaysia and Indonesia enjoyed 
record years but tougher market conditions in Singapore and a  
slowdown in the fourth quarter in Malaysia limited growth over 
2014 to less than 2%. The five year compound annual growth 
rate, however, remains robust at 20%, with fee earner headcount 
nearly tripling in the last five years.

TOTAL

USA

 50

Offices

8

1,447

12%

9%

14%

Fee earners  
2015

Fee earners             

2009-15 CAGR

Gross profit 
2015 vs 2014

Gross profit 
2010-15 CAGR

255

8%

19%

16%

The US had a record breaking year in 2015, up 19% and enjoyed 
a five year compound annual growth rate of 16%. The country 
closed the year with 255 fee earners in eight offices. This is up 
from 175 fee earners in 2010, a compound growth rate of 8%. 

Stamford and New Jersey offices both saw 2015 growth of over 
20%. From a lower base, temporary recruitment grew 20% in 
2015 and represents a significant potential market across all of 
our locations. 

Our New York office, which saw 26% growth, is our largest office 
and has a strong presence in the Financial Services sector, with 
our Finance, Legal and Marketing disciplines also making strong 
contributions to the gross profit of the office. This growth has led 
us to move office locations to give the opportunity to invest in our 
fee earner headcount and maximise this growth opportunity. Our 
new location adds c. 50% to our New York fee earner capacity.

Our Chicago office had a record year, up 13% and has laid a 
strong platform for future growth in a market with huge potential. 
Boston, whilst flat for the year, has turned a corner under new 
management. Los Angeles, which nearly doubled in 2015, and 
has further potential. Our Houston office suffered from the tough 
market conditions in the Oil and Gas market, but our consultants 
adapted to develop new skills and new market knowledge. Our 

We continue to focus on our staff retention in the region and to 
continue to diversify our business to increase the proportion of our 
fee earners operating outside New York and outside the traditional 
disciplines. The implementation of our new PRS operating system 
and a move towards shared services with the UK emphasised 
the continued development and improvement of the infrastructure 
needed to support front office growth and further raise our 
conversion rate.

We have significant scope for growth in our current locations and 
while we have no plans to open new offices this year, we see the 
US as a significant opportunity for growth going forward. We have 
a strong and increasingly experienced management team and we 
are starting to achieve sufficient scale in our operations to drive 
future profitability. 

14

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ANNUAL REPORT 2015Key Performance Indicators

We measure our progress against our strategic objectives using the 
following key performance indicators:

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F

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Gross profit growth (%)

4.4

3.7

2015

2014

2013

2012

-4.9

2011

-2.5

How measured: Gross profit growth represents revenue less cost of sales expressed as the 
percentage change over the prior year. It consists principally of placement fees for permanent 
candidates and margin earned on the placement of temporary candidates.

Why it’s important: This metric indicates the degree of revenue growth in the business.  
It can be impacted significantly by foreign exchange movements in our international markets. 
Consequently, we look at both reported and constant currency metrics.

How we performed in 2015: Gross profit increased 4.4% in reported rates, 9.3% in constant 
currencies, as adverse currency movements impacted on the full year figures. 

25.2

Relevant strategic objective: Organic growth.

Gross profit  
diversification (%)

72.7%

60.4%

Ex-UK

Ex-Finance  
&  
Accounting

2011

2012

2013

2014

2015

n Ex-UK

n Ex-Finance

76.5

55.2

77.0

58.1

75.9

58.8

74.0

60.3

72.7

60.4

Basic earnings per share 
pre-exceptional items (p)

2015

2014

2013

2012

2011

15.1

13.6

Net cash (£m)

2015

2014

2013

2012

2011

61.4

58.2

21.3

18.4

18.7

95.0

90.0

85.4

How measured: Total gross profit from a) geographic regions outside the UK; and b) disciplines 
outside of finance and accounting, each expressed as a percentage of total gross profit.

Why it’s important: These percentages give an indication of how the business has diversified 
its revenue streams away from its historic concentrations in the UK and from the finance and 
accounting discipline.

How we performed in 2015: Geographies: the percentage fell slightly to 72.7% from 74.0% in 
2014, but still demonstrated a high degree of diversification. This decline reflects the continuing 
degree of economic recovery felt in the UK, along with the strength of Sterling. 

Disciplines: The percentage remained broadly flat at 60.4% (2014: 60.3%), as our newer 
disciplines of Legal, HR, IT and Secretarial, performed strongly, with good growth from our core 
Finance discipline. 

Relevant strategic objective: Diversification.

How measured: Profit for the year attributable to the Group’s equity shareholders, divided by the 
weighted average number of shares in issue during the year; and compared to the prior year.

Why it’s important: This measures the underlying profitability of the Group and the progress made 
against the prior year.

How we performed in 2015: The Group saw a 15.8% rise in pre-exceptional EPS to 21.3p, which 
represented a 10.4% rise in post-exceptional EPS.  Despite the impact of adverse foreign exchange 
movements which lowered the Group’s EPS by one percentage point in the year, improvements in 
trading, as well as our improved conversion rate, drove strong growth in the Group’s EPS in 2015.

Relevant strategic objective: Sustainable growth.

How measured: Cash and short-term deposits less bank overdrafts and loans.

Why it’s important: The level of net cash reflects our cash generation and conversion capabilities 
and our success in managing our working capital. It determines our ability to reinvest in the 
business, to return cash to shareholders and ensure we remain financially robust through cycles.

How we performed in 2015: After an increase in cash paid on ordinary dividends of 7% and a 
further £50m paid as a special dividend, net cash rose to £95m from £90m.

Relevant strategic objective: Sustainable growth.

15

PB

ANNUAL REPORT 2015Ratio of Permanent vs 
Temporary placements 

Gross Profit

2011

2012

2013

2014

2015

n Permanent

n Temporary

79

21

78

22

76

24

76

24

76

24

How measured: Gross profit from each type of placement expressed as a percentage of total 
gross profit.

Why it’s important:  A guide to the operational gearing potential in the business, which is 
significantly greater for permanent recruitment.

How we performed in 2015: The ratio was flat at 76.2%, with strong growth in temporary 
placements in our more mature markets matched by permanent fee growth at lower salary levels in 
both mature and less developed markets.

Relevant strategic objective: Diversification.

Fee earner  
headcount growth (%)

4.8

5.1

12.3

2015

2014

2013

2012

-4.6

2011

16.0

Gross profit per  
fee earner (£’000)

I

C
G
E
T
A
R
T
S

2015

2014

2013

2012

2011

126.8 132.7

130.3

139.2

140.4

How measured: Number of fee earners and directors involved in revenue-generating activities at 
the year end, expressed as the percentage change compared to the prior year.

Why it’s important: Growth in fee earners is a guide to our confidence in the business and 
macro-economic outlook, as it reflects expectations as to the level of future demand above the 
existing capacity within the business.

How we performed in 2015: Fee earner headcount grew at 4.8% in the year, resulting in 
4,484 fee earners at the end of the year, a record for the Group.  

Relevant strategic objective: Sustainable growth.

How measured: Gross profit divided by the average number of fee generating staff, calculated 
on a rolling monthly average basis.

Why it’s important: Our indicator of productivity; affected by levels of activity in the market, 
capacity within the business and the number of recently hired fee earners who are not yet at full 
productivity. Currency movements can also impact this figure.

How we performed in 2015: In reported rates, the ratio fell to £126.8k from £130.3k.  
However, in constant currency it increased to £132.7k, despite the level of fee earners added 
and the greatest level of activity being at lower salary placement levels.  

149.5

Relevant strategic objective: Organic growth.

Fee earner: operational 
support staff ratio

2011

2012

2013

2014

2015

n Fee earner

n Support

72

28

71

29

74

26

77

23

77

23

How measured: The percentage of fee earners compared to operational support staff at the 
year-end, expressed as a ratio. 

Why it’s important: This reflects the operational efficiency in the business in terms of our 
ability to grow the revenue-generating platform at a faster rate than the staff needed to support 
this growth. 

How we performed in 2015: The ratio remained at the record 77:23, in line with 2014. This 
was facilitated by operational efficiencies achieved in the business that enabled 4.8% fee earner 
headcount growth. The ratio of joiners in the year was 80:20.

Relevant strategic objective: Sustainable growth.

Conversion rate before 
exceptional items (%)

How measured: Operating profit (EBIT) before exceptional items expressed as a percentage 
of gross profit.

Why it’s important: This reflects the level of fee earner productivity and the Group’s 
effectiveness at cost control in the business, together with the degree of investment being 
made for future growth.

16.2

2015

2014

2013

2012

2011

16

14.7

13.3

12.4

15.5

How we performed in 2015: The Group conversion ratio improved 1.5 percentage points, to 
16.2% from 14.7%, helped by the business achieving a record fee earner to support staff ratio, 
as well as enjoying improved activity levels. The lower conversion rate of 14.5% in constant 
currency in the Large, High Potential Markets was a reflection of higher headcount growth, as 
well as continued challenging trading conditions in Brazil. 

Relevant strategic objective: Sustainable growth.

PB

ANNUAL REPORT 2015Key Performance Indicators

Employee index

How measured: A key output of the employee surveys undertaken periodically within  
the business.

Why it’s important: A positive working environment and motivated team helps productivity and 
encourages retention of key talent within the business.

How we performed in 2015: We recorded an 81% positive score for Employee Engagement in 
the latest Employee Survey in 2015 (2014: 75%). This was a combination of questions including: 
how valued our people felt; how proud they were to work for PageGroup; and the level of trust and 
recognition they received for their work.

Relevant strategic objective: Sustainable growth.

81% 
Positive 
engagement 
score

E
L
P
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P

Management experience

How measured: Average tenure of front-office management measured as years of service for 
directors and above.

2015

2014

2013

2012

2011

11.2 years

10.8 years

11.1 years

10.5 years

10.6 years

Why it’s important: Experience through the economic cycle and across both geographies and 
disciplines is critical for a cyclical business operating across the globe. Our organic business 
model relies on an experienced management pool to enable flexibility in resourcing and senior 
management succession planning. 

How we performed in 2015: The average tenure of the Group’s management increased from 
10.8 years to 11.2 years, with a particular increase in the UK.

Relevant strategic objective: Talent and Skills development.

Total GHG emissions

Total energy derived emissions  
(CO2e tonnes)
Source of emissions
Direct GHG emissions
Indirect GHG emissions 

2014
1,395
4,742

2015
1,527
4,935

How measured: Direct and Indirect GHG emissions calculated in line with UK Government’s 
2014 DEFRA reporting standards. Principally based on data from our 20 largest offices, covering 
approximately 44% of the Group by headcount, and extrapolated for the Group as a whole.

Why it’s important: The emissions calculations look at the CO2e impact of our operations in 
absolute terms.

How we performed in 2015: Direct GHG emissions relating to the combustion of fuel increased 
by 9.5% to 1,527 tonnes CO2e, while Indirect GHG emissions, through the purchase of energy 
such as electricity, rose by 4.1% to 4,935 tonnes.

Relevant strategic objective: Sustainable growth.

Intensity values of  
GHG emissions

CO2e tonnes per 1,000 employees

2014

2015

Energy derived emissions 

1,115

1,118

Business travel (air, car and rail)  
related emissions

507

463

How measured: Intensity values for GHG emissions are based on property and vehicle energy-
derived emissions per 1,000 headcount. Headcount is viewed as being the most representative 
metric for PageGroup’s activity levels.

Why it’s important: Intensity values help to normalise the GHG metrics and place them in the 
context of the Group’s changing business profile, particularly in terms of increases in headcount. It 
helps to identify where progress has been made on emission reduction.

How we performed in 2015: Energy derived emissions increased by 0.2% and business travel 
related emissions fell by 8.7%, in part due to a continued Group-wide focus on reduction in travel 
late in 2014 and during 2015, and an increase in Group headcount of just over 4% in the year.

Relevant strategic objective: Sustainable growth.

The source of data and calculation methods year-on-year are on a consistent basis. The movements in KPIs are in line with expectations.

I

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H
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17

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ANNUAL REPORT 2015 
Greenhouse Gas Emissions (‘GHG’)
In line with the requirements of the Companies Act 2006 (Strategic 
Report and Directors’ Report Regulations), PageGroup reports 
on all direct greenhouse gas (GHG) emissions (relating to the 
combustion of fuel and the operation of any facility, together with 
any fugitive emissions); and indirect GHG emissions (through the 
purchase of electricity, heat, steam or cooling). 

Intensity values
The intensity values are based on property and vehicle energy 
derived emissions per 1,000 headcount. This was chosen as being 
most representative of the Company’s activity levels, and being 
unaffected by issues such as business mix or foreign exchange 
variations. The intensity value of 2015 emissions increased by 
0.2% compared with 2014.

In addition to the mandatory reporting of emissions, we also 
calculated our business travel related emissions, and the intensity 
of emissions for 2014 and 2015.

Since 2014, we have gathered energy data from our major offices. 
This is in conjunction with our environmental policy which focuses 
on implementing efficiency measures in our offices to reduce 
energy consumption and carbon emissions. As a result, for the 
2014 emissions reporting, we reviewed all our 2013 data as well as 
enhancing the quality of our 2014 data collection. The 2015 data 
collection has continued this process. In order to provide improved 
consistency between the 2014 and 2015 data, the calculations 
behind the 2015 data have been revised.

Emissions have been calculated in line with the 2015 DEFRA 
reporting standards, and calculated using the UK Government 
conversion factors for Company Reporting produced for DEFRA 
and DECC. 

Property energy emissions (direct emissions relating to gas and 
fuel oil and indirect emissions relating to electricity) derived from 
consumption in properties directly under the Group’s control have 
been calculated by using a sample of offices across the world 
(including those for the entire UK business). These offices represent 
44% of the global headcount in 2015. The emissions for the 
remaining offices were calculated by extrapolating headcount. 

Direct emissions from fuel consumed by Company owned or 
leased vehicles were calculated using the fuel consumed by the 
German based car fleet. This represents 12% of the Group’s global 
car fleet of just under 1,100 vehicles. The German business  has 
one of the highest vehicle fleet per headcount in the Group. The 
emissions for vehicles in other countries were calculated by first 
extrapolating the fuel consumption of the German business per 
vehicle and then calculating the resulting emissions. 

There were no fugitive emissions related to refrigerants topped up 
as part of air conditioning maintenance.

18

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ANNUAL REPORT 2015Q&A

with Steve Ingham, CEO

Q. How do you use technology effectively in 
the business?
A.  At a high level, technology delivers speed and efficiency  
for teams, boosting productivity. It also drives candidate 
acquisition and gives management the tools to drive sales  
on an ongoing basis.  

Efficient use of technology to carry out the recruitment process 
effectively allows the teams to spend more time working with our 
clients and candidates to better deliver on their requirements. It 
minimises the time they spend on administration, whether that 
be searching, loading vacancies on job boards, or compliance. 
In turn, this maximises their exposure talking to candidates 
and clients with a system focused on streamlining processes, 
resulting in an increase in productivity. 

Technology also gives us easy access to visual KPI information.  
These are on each manager’s homepage and each consultant 
has their own KPIs, against which they monitor their 
progression. These can be tailored to each consultant daily, 
to ensure they are focusing on the relevant task needed to 

deliver on their targets. Managers can track against targets set, 
enabling them to manage performance effectively down to an 
individual level with a sales focus.  

Our greatest assets are our people. This real time data allows 
us to manage them more effectively on a day-to-day basis and 
develop them more quickly into great recruiters. We can quickly 
identify a training need, for example, where a consultant making 
100 business development calls, but not generating enough 
new jobs, clearly needs training around the content of their 
calls to ensure success. They benefit from the training via new 
skills and increased remuneration, the Group benefits from a 
motivated workforce and improved productivity.

19

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ANNUAL REPORT 2015Q. What impact does disintermediation,  
such as LinkedIn and social media have  
on your business?
A. LinkedIn is another significant channel for us to acquire 
candidates and clients, as well as an opportunity to build our 
brands. Technology, including CV boards and networks like 
LinkedIn, has driven a perception that everyone has equal 
access to every candidate. Our skill at PageGroup is putting 
the human initiative and contact back into that process, which 
is crucial in such a candidate driven market. We know more 
about our candidates than any publicly available data ever will: 
their motivations; requirements; skills; personality; culture; style; 
image and desires.   

We were also very proud to receive an award from LinkedIn 
in 2015, where we were named as globally the Most Socially 
Engaged Recruiter in 2015. More people engage with our 
content and presence on LinkedIn than any other recruiter. 
Meaningful and relevant content allows us to interact everyday 
with our potential and returning customers, providing the insight 
they need to help them, but also helping us increase our brand 
awareness and to build affinity so that we are their recruiter  
of choice.

Q. Do you anticipate further special returns  
to shareholders in 2016?
A.  We continue to operate a policy of financing the activities 
and development of the Group from our retained earnings and 
to operate while maintaining a strong balance sheet position. 
We first use our cash to satisfy our operational and investment 
requirements, and to hedge our liabilities under the Group’s 
share plans.  

We then review our liquidity over and above this requirement to 
make returns to shareholders, firstly by way of ordinary dividend. 
Our policy is to grow this ordinary dividend over the course of 
the economic cycle, in line with our long-term growth rate; we 
believe this enables us to sustain the level of ordinary dividend 
payments during a downturn as well as increasing it during more 
prosperous times.

Cash generated in excess of these first two priorities will be 
returned to shareholders through supplementary returns, using 
special dividends or share buybacks. In 2015, after consultation 
with our shareholders, we made a supplementary return of 16p 
per share. We will continue to monitor our liquidity in 2016 and 
will make returns to shareholders in line with the above policy.

Q. What do you consider the outlook to be for 
2016 and what do you consider to be your 
biggest challenge?
A.  We are cautiously optimistic over the outlook for 2016. 
There are macro-economic challenges in a number of our larger 
markets and the current cycle is proving to be unpredictable in 
nature. We have limited visibility of the economic outlook and as 
such we will continue to focus on driving profitable growth, as 
we have throughout 2015. Managing the business through this 
economic volatility will be our key challenge for 2016, though I 
am highly confident that we have the best management team in 
place to do this.

Q. How far can someone go in their career at 
PageGroup?
A. As an organically grown business, there is plenty of 
opportunity to progress rapidly within PageGroup, from 
consultant to the senior leadership team, and we have many 
examples of this across the Group. As far as myself, and all the 
Chief Executive Officers before me are concerned, we started 
out as consultants and worked our way through the business. 
This is also true of every member of the senior operational 
management team; none were recruited in.

To facilitate this progression, we have a clearly defined talent 
development training roadmap, supporting the professional 
development of all our staff at every stage of their career.

Q. How is PageGroup developing its Directors 
to become senior leaders of the future?
A. We invest a significant amount of resource to succession 
planning, talent development and talent retention. As well as 
offering a competitive remuneration package, we also run 
executive coaching schemes, internal and external mentor 
programmes, 360 degree feedback assessments, Personal 
Development Plan development and a Global Directors 
Academy in which we partner with an external leadership 
development company.

All this investment generates the necessary skills with which our 
consultants of today can become the leaders of tomorrow.

20

PB

ANNUAL REPORT 2015Corporate Social Responsibility

Being a responsible corporate citizen is not only the right thing to do,  
it is good for the long-term health of our business.

We are responsible to our stakeholders

Our people

Our candidates
Our clients
Our suppliers
Our shareholders

The communities  
in which  
we operate

Society at large

Our obligations to these stakeholders

• To make PageGroup  
the best place to work

•  To ensure we have  
the highest ethical 
standards

•  To maintain the highest 
standards of corporate 
governance

•  To contribute  

positively to the 
communities  
we operate in

•  To minimise and  
mitigate our  
environmental  
footprint

s
e
i
r
o
g
e
t
a
C

Workplace

Marketplace

Governance

Community

Environment

We have identified five categories as being key to our CSR efforts and over time we will look to build metrics and targets to monitor our 
performance within each category.

We fulfil our obligations in a  
sustainable way
Our organic business model, together with our focus on team 
culture and career development, has helped to develop long-term 
sustainability within the business. We have procedures in place to 
track and report our broader CSR efforts on a more formal and 
documented basis and with reference to industry best practice on 
Environmental Social Governance (ESG) principles.

Many of the key elements which make up responsible management 
in our business have been firmly in place for many years. 

We have worked to better codify these existing elements, to help 
them be more scalable and have delivered consistently across our 
global network. 

This work categorised our CSR elements into the five elements 
of Workplace, Marketplace, Governance, Community and 
Environment. Our CEO, Steve Ingham, the Executive Board 
Director, is responsible for CSR matters. From time to time the 
Board reviews the outputs which encompass all of the ESG topical 
areas relevant for our business. The development of these CSR 
elements is continuing in nature and the Company will report its 
progress under these CSR categories in future years. 

21

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ANNUAL REPORT 2015The quality and integrity of our people is fundamental to our 
reputation as both an employer and as a business. People are 
at the centre of everything we do and form the basis of the 
proposition we offer to clients and candidates alike. We therefore 
place great value on ensuring that our workplace environment, 
our employees’ wellbeing and their work-life balance are as good 
as we can make it.

We strive to ensure that PageGroup is a great place to work 
and employ a broad range of initiatives aimed at maintaining 
employee commitment to the business and increasing overall 
staff retention. We conduct regular “temperature checks” through 
our global employee survey which in 2015 received record levels 
of engagement. Respondents highlighted an improving work-life 
balance, while effective teamwork and a respectful, appreciative 
working environment were cited as particular strengths.

The feedback from the 2015 global employee engagement survey 
has been used to refine our employee value proposition, in which 
continuing the good work to improve work-life balance and 
supporting health and wellbeing will be priorities. Such initiatives 
have helped us to win numerous awards including Top Employers 
Europe 2016 by the Top Employers Institute, with individual 
awards for Germany, France and Spain. We have received similar 
awards for our teams in Asia and Hong Kong as well as in the UK.

We enjoy a diverse cultural and ethnic profile within the business 
and now have a 48:52 male/female gender balance globally. 
Our diversity programmes, OpenPage and Women@Page, 
were recognised in 2014 with four national awards in the UK. 
These awards, including the award for Best Diversity Initiative 
in the Chartered Institute of Personnel & Development People 
Management Awards 2014, recognised our success in retaining 
female employees and for helping women return to work after 
maternity leave.

In 2015 we continued these initiatives resulting in OpenPage, 
Women@Page and the recently launched Pride@Page being 
recognised with a number of national awards in the UK. These 
awards, including the award for Most Effective Diversity and 
Inclusion Strategy in the Recruiter Investing in Talent Awards 
2015, recognised our continued efforts at promoting equal 
opportunities and inclusion in the workplace both as an employer 
and as a provider of services.

Over one-third of employees participated in the “Global Corporate 
Challenge 100 Day Journey” for improved health and well-being. 
Additional detail on these initiatives, and our other efforts focused 
on ensuring a positive workplace, can be seen on pages 21 to 
24.

Gender diversity

At 31 December 2015

Board Directors

Senior  
Management

5

247

Total employees

2,813

At 31 December 2014

Board Directors

Senior  
Management

5

251

Total employees

2,739

%

71

79

48

%

71

79

49

2

66

3,022

2

67

2,839

%

29

21

52

%

29

21

51

INVESTING IN TALENT 

AWARDS 2015

WINNER

Passion fo r   p e

o

p le

22

PB

ANNUAL REPORT 2015 
           
Corporate Social Responsibility

Highest ethical standards in our 
marketplace engagement 

Highest standards of  
corporate governance

At PageGroup we are committed to high standards 
of governance and believe it underpins sustainable 
performance. The Board is collectively responsible for the 
Group’s financial and operational performance as well 
as promoting the success of the business. The Board 
fulfils its responsibilities by directing and supervising the 
Company’s strategies and policies.

Set out in the Corporate Governance section are 
details of the activities undertaken by the Board and its 
Standing Committees during 2015. These include  a 
detailed bottom-up project reviewing and measuring the 
significant risks facing the business and putting in place 
processes to monitor and mitigate them. These risks are 
discussed on pages 37 to 39.

Key to the sustainability of our business is our reputation 
for integrity. We are mindful that our contact with 
candidates is always highly sensitive and often at critical 
points in their career. Similarly, we assist clients with 
finding the right team to ensure the continuing success of 
their business. These are important responsibilities so we 
demand high ethical standards and confidentiality from 
both our consultants and our suppliers. 

We actively seek feedback from clients to help improve 
our service. We investigate and respond to any issues 
raised with us. We operate an external whistleblowing 
line for employees to raise any concerns that they may 
have. We again achieved our target in 2015 of no issues 
requiring Board notification, no material regulatory 
breaches and no fines.

In 2014 we revised our supplier code of conduct. In 2015 
we began incorporating this into our agreements with 
all of our key suppliers, as well as continuing to drive a 
programme of efficient procurement. During 2016 we will 
consider the provisions of the Modern Slavery Act.

We continue to improve our transparency and dialogue 
with all stakeholders and increased engagement with 
shareholders. We held another well received Investor 
Relations event in September, where analysts and 
investors had the opportunity to meet our regional 
leadership teams. 

23

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ANNUAL REPORT 2015Positive contributions  
to communities

Minimise environmental  
footprint

We are conscious that the day-to-day running of our 
business will inevitably have environmental consequences, 
particularly in terms of energy consumption and business 
travel. We have in place processes to monitor our CO2 
emissions from air travel and seek to minimise any 
unnecessary journeys. For example, we look to alternative 
methods such as video conferencing to assist in the 
management of the business wherever possible. 

Our operations are office-based. As such, we believe 
we have a relatively low impact on the environment in 
comparison to many other global businesses. We utilise 
rented or serviced offices in all locations and consequently 
rely heavily on our landlords for environmentally-friendly 
facilities. We continue to include environmental criteria 
when considering the location and specification of 
new properties and our programme for collecting GHG 
emission data also continues with an increased number 
of properties returning more accurate data, and a single 
resource now responsible for ensuring timely collation of 
that data.

 See pages 17 and 18 for our GHG reporting for 2015.

As a business which has people at the centre of 
everything we do, it is essential that we make a 
positive impact on the communities where we operate. 
We value the significant impact altruistic activities can 
have on our employees’ personal and professional 
development and encourage all staff members to 
actively support charities, not-for-profit organisations 
and community based activities.

All members of staff are encouraged to take a 
Corporate Social Responsibility day annually where 
they can volunteer their time to support community or 
charity. In many regions these efforts are coordinated 
and teams or offices join together on an activity.

In the UK we have raised over £1m for our charity 
partners over the last nine years. To raise these funds 
our UK employees have donated their time and money 
in a variety of ways, whether it is a bake sale or a 
triathlon. We also run a schools CSR programme, 
visiting schools and colleges to provide young adults 
with invaluable career advice. Globally, PageGroup 
has many longstanding charity commitments; such as 
our work with the Leukaemia and Lymphoma Society 
in the USA, the RSPCA in Australia or Habitat for 
Humanity in Indonesia and Singapore. Across Europe 
offices have conducted clothing drives, donating 
clothing and blankets to aid refugees, while in the UK 
our partnership with Smart Works helps job seekers 
with access to professional attire donated by our 
employees. Additionally, PageGroup actively promotes 
tax-efficient payroll-based employee donations which 
we then match.

24

PB

ANNUAL REPORT 2015Providing a Great Place to Work:
Our Employee Value Proposition

Our EVP – Employee Value Proposition 
defines the unique set of rewards from 
which our employees benefit in return for 
their skills, capabilities and the results they 
bring to PageGroup.

It provides our employees with a clear 
career and reward structure and is core  
to why they are proud and motivated to 
work here.

We work hard to provide our most 
ambitious people with new opportunities 
and challenges to build rewarding careers 
with us for the long term.

The EVP covers five elements:

alth made fu n

e
 h
d
n
a
s
d

r
a
w
e
R

A

t

e

a

m

P a s s i onate about
y o u r  progress

N

e

v

e

r

g

i

v

e

u

p

l

e
a
r
n
i
n
g

 t

h

at’s diverse

d  to give
o m e t hin g back

o

u

P r
s

Passionate About Your Progress
We are passionate about our people’s career progression. 
Consultants who join us know that one day they can be our future 
managers, directors and managing directors.

The culture is one of meritocracy and there is strong company 
and peer group recognition for achievements. We score highly 
in our employee surveys for encouraging pride, fun, passion and 
commitment to the job. 

Never Give Up Learning
We are renowned for our first class investment in developing 
talent. We have customised our programmes to offer the right 
training to suit different cultures and working environments. 

Training encompasses initial induction, a trainee academy and a 
management and leadership development programme.

At all levels we deliver a programme that fully adapts to the  
skill-set needed and that will engender self-development and 
personal growth.

Proud to Give Something Back
Giving back is part of the PageGroup culture. We have a strong 
commitment and drive towards giving something back to the 
communities in which we live and work.

We encourage staff to be proactive in seeking projects within their 
own community and making a telling contribution.

This approach enriches our working lives and ensures we are 
engaged with the world around us and in which we do business. 

More detail on our community activities in 2015 are included in 
the CSR review on page 24.

A Team that’s Diverse
We promote a diverse, open and inclusive working environment 
which leverages our global footprint, rich in diverse people, talent 
and ideas. Our OpenPage philosophy comprises: Age is just 
a number; Disability doesn’t hold you back; Sexual orientation 
doesn’t matter; Families and carers come first; A multicultural 
workforce thrives; and Women succeed at work.

This programme has helped lower turnover, increase the 
number of new mothers returning to work, and increase senior 
representation of both ethnic groups and females across the 
business. We are also an outspoken industry advocate for 
ensuring recruitment activities follow best practice. 

Rewards and Health Made Fun
Celebrating success and making the job fun is part of our  
culture. We believe reward and recognition of top talent is key  
to motivating and getting the best from our consultant teams.

Recognition of a job well done and being an active team 
contributor is an essential part of the quarterly review process. 
This is combined with team celebrations and high-flier events for 
reaching key performance targets. 

Our Feel Good programme for well-being and health includes 
active promotion of a variety of services such as gym 
membership, health workshops and an online health  
coaching platform.

25

PB

ANNUAL REPORT 2015 
 
 
 
 
Our International Mobility Programme

PageGroup has a proud history of growing organically 
over many years, successfully taking our brand into new 
countries and diversifying across new disciplines. 

We regularly campaign for employees to move to specific locations 
where we are growing our business and every year we have more 
than 100 international moves across all regions.

We have grown our business with confidence through moving 
some of our most talented employees to new countries and cities 
where they will have the most beneficial impact on the business.
Moving to new places and accepting international assignments 
has become an intrinsic part of the PageGroup culture and what 
attracts many consultants to the business. 

Our global “Unlock Your Potential” relocation programme matches 
an individual’s ambitions, talents and skills to the needs of the 
business by supporting them to move within the Group to where 
we see good opportunities. 

We pride ourselves on ensuring they and their families are 
supported through their move and have every opportunity to 
settle quickly in their new location.

Not everyone is suited to such an international career and the 
cultural and market differences between regions can be significant. 
With nearly 30 years of international growth we have the experience 
to know who is likely to be best suited to a particular market profile.

We also keep track of the skills and experience of our identified 
top talent and look to ensure they have the breadth of international 
experience necessary in order to take senior leadership roles when 
these become available.

26

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ANNUAL REPORT 2015Regional Perspectives:
EMEA

How did you deliver against your 2015 priorities?

We delivered a strong performance in 2015. Market conditions were sufficiently robust so that 
the investment we made in our teams, new disciplines and rolling out our Page Recruiting 
System (“PRS”), started to benefit our performance. We delivered gross profit growth for the 
year of 12%. We also continued to monitor our costs, resulting in our conversion rate improving 
to 14.7%. We had notable results in our German Page Personnel business, which grew 32%  
for the year, as we started to see the return on the headcount investment we made in 2014.  
We also delivered a record year in Southern Europe, with collective growth of 28%.  

“

We anticipate growth to 
continue into 2016, as we 
seek to maximise returns 
made on our investment in 
headcount and the roll-out of 
our PRS operating system.

”

Olivier Lemaitre
Regional Managing Director

What are your priorities  
for 2016?

In 2016 we anticipate good growth to continue and so 
we will focus on maximising the returns we have made 
in our fee earner headcount and the roll-out of our PRS 
operating system. We will continue to focus on our fee 
earner productivity, ensuring that the new fee earners we 
added in 2015 get up to full productivity. We will continue 
our transition to the European Shared Service Centre in 
Barcelona, and anticipate that we will be able to transfer 
the majority of the finance functions in the region  
during 2016.

27

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ANNUAL REPORT 20152015 Highlights

Revenue

Gross profit (net fee income)

Operating profit before exceptional items

Conversion (operating profit/gross profit)

Year end staff headcount

Percentage of Group gross profit

2015

2014

£421.3m

£419.7m

£217.0m

£212.0m

£31.9m

£30.1m

14.7%

2,295

39%

14.2%

2,113

40%

Page Personnel
Record year for 
Page Personnel
in Europe

Germany
Strong growth 
in our German 
Temp business

Southern 
Europe
Gross profit up
by 28%

EMEA
Gross profit
records in four
countries

Gross profit £m

Permanent to temporary ratio

£217.0m

£212.0m

£207.8m

£218.4m

2,295

2,113

1,886

2,040

2015

2014

2013

2012

Headcount

2015

2014

2013

2012

28

28%

%

Permanent

Temporary

72%

22%

20%

38%

20%

Discipline mix

£m

Finance and Accounting

Marketing, Sales and Retail

Legal, Technology, HR,
Secretarial and Healthcare

Engineering, Property &
Construction, Procurement  
& Supply Chain

2015

2014

72

28

71

29

2015

84.6

42.4

2014

83.9

41.4

43.2

39.1

46.8

47.6

PB

ANNUAL REPORT 2015Regional Perspectives:
UK

How did you deliver against your 2015 priorities?

The UK continued to perform well in 2015. We saw growth of 10% over the course of the year. 
Within this we saw a notable result from our Page Personnel brand with growth of 19%.  
We continued to develop our people through our new Sales Academy, as well as our leadership 
and management training. We also placed considerable emphasis on our Employee Value 
Proposition (“EVP”) programme to ensure we nurtured and retained the best talent in our 
business, as these individuals are key to our future growth opportunities. 

“

The UK continued to perform  
well in 2015, with overall growth  
of 10%, and a notable result  
from Page Personnel, up 19%.

Oliver Watson
Regional Managing Director

”

What are your priorities  
for 2016?

We want to continue to develop the business. We saw a 
slight tempering of growth during the fourth quarter of 2015 
and, if this was to be prolonged into 2016, we may need 
to rethink our projected growth trajectory. We will continue 
to develop our existing disciplines and, in particular, we will 
seek to drive the business into areas where margins are 
good and market dynamics are positive.

29

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ANNUAL REPORT 20152015 Highlights

Revenue

Gross profit (net fee income)

Operating profit before exceptional items

Conversion (operating profit/gross profit)

Year end staff headcount

Percentage of Group gross profit

2015

2014

£337.7m

£325.7m

£151.6m

£138.4m

£29.2m

£24.1m

19.3%

1,516

27%

17.4%

1,441

26%

Gross profit for 
Page Personnel
up 19%

Growth of over 
20% in Legal and 
Financial Services

Most socially 
engaged recruiter 
on LinkedIn

Multiple awards 
for workplace 
environment/
diversity initiatives

Gross profit £m

2015

2014

2013

2012

Headcount

2015

2014

2013

2012

£151.6m

£138.4m

£124.1m

£121.4m

1,516

1,441

1,319

1,237

30

Permanent to temporary ratio

29%

%

Permanent

Temporary

71 %

71%

18%

18%

20%

44%

Discipline mix

£m

Finance and Accounting

Marketing, Sales and Retail

Legal, Technology, HR,
Secretarial and Healthcare

Engineering, Property &
Construction, Procurement  
& Supply Chain

2015

2014

71

29

70

30

2015

68.2

30.0

2014

60.5

29.9

26.7

23.6

26.7

24.4

PB

ANNUAL REPORT 2015Regional Perspectives:
Asia Pacific

How did you deliver against your 2015 priorities?

Overall for the year, Asia Pacific delivered growth of 5% in constant currencies. We have 
diversified our offerings in the Asian markets throughout 2015 and sought to improve consultant 
productivity over the course of the year. Trading conditions became more difficult as the year 
progressed, with concern over macro-economic conditions in China affecting confidence 
throughout the region. We reacted by focusing more on our domestic clients rather than the  
multi-nationals. In Australia, gross profit was down 2% in constant currency. We made 
leadership and management changes in Australia during the second half, which, we believe,  
will enable us to better react to the current environment and growth opportunities that exist.

“

We will continue to diversify our 
offerings across the region, with 
particular focus on the domestic 
client base, where there are 
significant opportunities.

”

Gary James
Regional Managing Director

What are your priorities  
for 2016?

We will continue to monitor levels of demand 
throughout the region to ensure that we have the 
appropriate strategy to maximise future growth. We 
will look to diversify our offerings across the region into 
the domestic client base, where there are significant 
opportunities. Our focus will be on increasing 
productivity of our existing fee earners, but we will 
also seek to roll-out new disciplines to our existing 
office network.  

31

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ANNUAL REPORT 20152015 Highlights

Revenue

Gross profit (net fee income)

Operating profit before exceptional items

Conversion (operating profit/gross profit)

Year end staff headcount

Percentage of Group gross profit

2015

2014

£191.3m

£193.5m

£109.1m

£105.5m

£22.7m

£20.0m

20.8%

1,180

20%

18.9%

1,141

20%

Australia
Down 2%;  
management restructure 
in H2 to maximise  
future growth

Greater China
Another record year, with 
five year CAGR of over 
20%; diversification into 
domestic clients

Asia Pacific
Record year in 
six countries, 
including Greater 
China

South East Asia
A record year,  
with five year gross 
profit CAGR  
of 20%

Gross profit £m

2015

2014

2013

2012

Headcount

2015

2014

2013

2012

32

£109.1m

£105.5m

£105.8m

£114.9m

1,180

1,141

1,111

1,036

Permanent to temporary ratio

13%

87%

%

Permanent

Temporary

16%

34%

28%

22%

Discipline mix

£m

Finance and Accounting

Marketing, Sales and Retail

Legal, Technology, HR,
Secretarial and Healthcare

Engineering, Property &
Construction, Procurement  
& Supply Chain

2015

2014

87

13

86

14

2015

36.5

24.5

2014

36.2

21.8

30.9

28.4

17.2

19.1

PB

ANNUAL REPORT 2015Regional Perspectives:
Americas

How did you deliver against your 2015 priorities?

In North America, 2015 was a record year, with growth of 18% in a business that now 
represents 8% of the Group. This continues to be driven by our financial services business in 
New York and the tri-state area. We have also sought to improve our profitability throughout the 
region. Latin America continued to be a divergent market, with very tough economic conditions 
in Brazil, but very strong growth in the rest of the region. We responded by actively managing 
our headcount in Brazil to ensure it remained profitable, but where possible moved these people 
to other countries where we saw strong growth.

“

North America delivered a record 
year, with particularly impressive 
growth of 18%, now representing 
8% of the Group. 

Regional Managing Director ”

Patrick Hollard

What are your priorities  
for 2016?

We will continue to actively manage our operations in 
Brazil to retain profitability. In the rest of Latin America, 
we will continue to diversify our offerings through 
new disciplines being rolled out in our existing office 
network, as well as increasing our brand awareness. 
In North America our priorities are to continue to drive 
the growth we have seen, particularly in our New 
York office. We will continue to focus on retaining 
the best people, to drive further improvements in our 
conversion rate.

33

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ANNUAL REPORT 20152015 Highlights

Revenue

Gross profit (net fee income)

Operating profit before exceptional items

Conversion (operating profit/gross profit)

Year end staff headcount

Percentage of Group gross profit

2015

2014

£114.7m

£108.0m

£78.4m

£76.9m

£6.2m

£4.3m

7.9%

844

14%

5.6%

883

14%

USA
Growth of 18%, 
driven by Financial 
Services

Latin America
Excluding Brazil, growth 
of 29%, with Mexico now 
two thirds the size of Brazil; 
Brazil down 23%

Americas
Brazil apart, all 
countries in the region 
had record years

Canada
Growth of 15% 
despite economic 
conditions

Gross profit £m

Permanent to temporary ratio

£78.4m

£76.9m

£76.2m

£72.2m

844

883

814

786

15%

85%

20%

40%

24%

16%

%

Permanent

Temporary

Discipline mix

£m

Finance and Accounting

Marketing, Sales and Retail

Legal, Technology, HR,
Secretarial and Healthcare

Engineering, Property &
Construction, Procurement  
& Supply Chain

2015

2014

85

15

87

13

2015

31.0

12.8

2014

30.7

13.3

19.0

16.2

15.6

16.7

2015

2014

2013

2012

Headcount

2015

2014

2013

2012

34

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ANNUAL REPORT 2015Risk Management Structure

Principal Risks 
The Group recognises that the effective management of risk is 
important in achieving our Strategic Objectives. 

A Group risk review process is in place which identifies both the 
risks and the mitigating actions required to ensure that all risks are 
controlled to an acceptable level as defined in the Group’s Risk 
Appetite statement. 

The process of risk management is ongoing throughout our 
business forming part of our strategy, our business plans and the 
delivery of our daily activity. 

It is supported by operational risk registers that are maintained 
locally at country and process level and consolidated twice a 
year with a formal review by the Executive Board and the Audit 
Committee on behalf of the Board.

In the intervening periods the risks associated with changes in 
either the external environment or as a result of internal proposals 
are discussed as part of our ongoing business reviews and are 
responded to accordingly.

We have also established compliance teams within our Group 
Information Systems team, who focus on IT risks and security, 
together with regional revenue recognition compliance teams who 
ensure accurate reporting of our revenue worldwide.

Our internal audit programme of activity focuses on ensuring that 
assurance is provided over the controls that mitigate the risks 
identified from this process. 

Our risk management process categorises our principal risks into 
Strategic, Financial, People and Operational. 

Within this process we assess all risks that could have a significant 
impact on the ability of the business to deliver its short-term plans 
and medium and long-term strategy.

The Executive Board and the Board continue to focus on Strategic, 
People and Financial risks. For these we disclose KPIs which we 
use to monitor the risk impact, and the rewards and incentives we 
apply to ensure effective management.

 See strategic framework on page 5.

Our operational risks are those that the Executive Board have 
agreed can be managed by our people on a day-to-day basis. 
These are included within our risk registers and are reviewed by the 
Board on an exceptions basis, with the exception of data security 
(cyber risk) which has a more prominent position in the reviews.

Our risk evaluation includes matters relating to all our key 
stakeholders and encompasses considerations of governance, 
social, environmental and legal requirements. 

Our Risk and Control Framework

Risk and Control Framework

Controls

Functions

Review

Business Reviews/ 
Internal Control Checklists

Policies and Procedures 
Revenue Compliance 
Teams
IT Security Team
Risk Registers

Risk Management/  
Management
Group Financial Control

 Executive  
Board

Board/Audit Committee

Audit Reports 
Quarterly Updates

Internal Audit

Group Governance Framework

35

PB

ANNUAL REPORT 2015People development

Attraction and retention

Shift in  
business model
Delivery of  
operational  
efficiencies

Macro-economic  
exposure
Foreign exchange – 
translation risk

Strategic

People

Risk 
Categories

Financial

Operational

Technology
Key systems vendors
IT Transformation and change
Data Management
PageGroups brands reputation
Fiscal and legal compliance and contracts
Financial management and control

Risk Appetite
Recruitment is inherently cyclical and provides limited forward 
visibility. This makes it sensitive to the economic environment and 
thus financially volatile creating a higher risk environment. 

PageGroup operates in this environment with a low risk appetite, 
seeking to mitigate its strategic risks, maintain a strong financial 
position and only taking the operational risks it has the experience 
and capability to manage. 

Our growth model is organic, rolling out the proven disciplines for 
brands to a wide geographic spread. We drive this by developing  

and promoting our people from within the business, ensuring 
consistency of model and business culture across the Group.

We maintain a strong sales driven, meritocratic culture with a 
commitment to operating in an ethical, legal and sustainable 
manner. 

We will always operate a conservative financial position with a 
strong balance sheet, reflecting the degree of operational gearing 
inherent in the business.

This measured approach to taking risk ensures we are best 
placed for success globally. 

1

2

3

4

5

6

7

8

9

10

Risk level

1. Macro economic exposure

2. Foreign Exchange – translation risk

3. Shift in Business Model

4.  People – attraction, development  

and retention

5.  Information systems – technology  

and key systems vendors

6. Systems transformation and change

7. Data security

8. PageGroup brands and reputation

9. Fiscal and legal compliance

10. Financial management and control

Risk appetite range

PageGroup Actual  
Net Risk assessment

Further planned 
improvements

36

PB

ANNUAL REPORT 2015Principal Risks and Uncertainties

Financial Risks

Actions to Mitigate Risk

Macro-economic exposure
Recruitment activity is driven largely by 
economic cycles and the levels of business 
confidence. Businesses are less likely to need 
new hires and employees are less likely to 
move jobs when they do not have confidence 
in the market so leading to reduced 
recruitment activity.
A substantial proportion of the Group’s profit 
arises from fees that are contingent upon the 
successful placement of a candidate in a  
position. If the client cancels the assignment at 
any stage in the process, the Group receives  
no remuneration.

Foreign exchange – translation risk
The majority of the Group’s operating profit 
is derived from operations outside of the UK, 
so material changes in the strength of Sterling 
against the main functional currencies could 
have an adverse effect on the Group’s reported 
Sterling profits in the financial statements. The 
main functional currencies in addition to Sterling 
are the Euro, Australian Dollar, Swiss Franc, 
Chinese Renminbi and Singapore Dollar.

Strategic Risks

Shift in business model 
The emergence of new technology  
platforms including, for example, social media, 
may lead to increased competition and 
pressure on margins which may adversely 
affect the Group’s results if it is unable to 
respond effectively.

Delivery of operational efficiencies 
(assessed under systems transformation 
and Change Risk Appetite)
As our business grows we may be unable to  
support our front end activities in an efficient  
and effective manner. 

•   We have diversified our business by expanding 
geographically, by increasing the number of 
disciplines we support, and by establishing 
three brands to address the different levels of 
the recruitment market: the clerical professional 
sector; the qualified professional market; and 
the executive search sector.

•   We continue to balance our permanent and 
temporary staff in line with the ratio of our 
permanent to temporary business in each 
of the markets in which we operate. The 
temporary business tends to be more resilient 
in times of economic downturn.

•   We maintain a relatively low fixed cost base 

•   Our strategy recognises large high potential 
markets in which we operate, principally 
Germany, Greater China, Latin America, South 
East Asia and the US, where we believe it 
is appropriate to continue to invest through 
the economic cycles for the long-term. This 
investment is principally in our people in these 
areas and can be offset by balancing against 
costs in other regions where we seek to drive 
further efficiencies.

which allows the Group to scale up and down 
according to the economic environment. Our 
information systems model is service based 
and we have centralised support activities 
at a Group and Regional level to ensure we 
benefit from the efficiency of scale and standard 
processes where possible.

•   The Group does not actively attempt to hedge 
the exposure from translation risk as this is a 
reporting risk only and not an operational risk. 
In 2015 the Company entered into hedges to 
cover its investment in foreign entities in the US 
and Canada.

•   The Group does not have material exposure 
to foreign denominated monetary assets and 
liabilities.

•   Note 21 of the financial statements includes 
a sensitivity analysis showing the effect of a 
10% strengthening of Sterling against other key 
currencies.

•   We actively monitor developments in new 

•   Our highly trained and often specialised 

technologies and their use in the recruitment 
sector, and we have a pro-active social media 
strategy.

•   We partner with the large providers, such as 
LinkedIn and Facebook, to ensure that we  
use this form of media to enhance our value  
to clients. All consultants are trained in  
utilising the benefits of social media in their  
day-to-day activity.

consultants maintain an extensive qualified 
candidate database which we use to resource 
for our clients at an overall cost that they  
cannot match.  

•   We have established an Innovations Group 

comprising senior management who focus on 
developments in the marketplace.

•   Our systems strategy will ensure IT is delivered 
on a service model managed by a Global IT 
capability which not only ensures an efficient 
service provision but one which is highly 
resilient and scalable.

•   Our back office support activity covering IT, 

Finance, HR and Marketing will be provided via 
shared service centres to ensure we maximise 
our opportunities for process standardisation 
and gain the benefits of scale. 

37

PB

ANNUAL REPORT 2015Operational Risks

Actions to Mitigate Risk

Information Systems – Technology
Our systems are an integral part of our 
operations. Loss of systems capability would  
have a high impact on our performance  
impacting the quality of service we provide 
to clients and candidates and our ability to 
deliver our financial performance.

Information Systems – Key systems 
vendors
Our move to the delivery of IT as a flexible 
service increases our reliance on third party 
vendors for service delivery. Should one of 
these vendors fail we are at risk of a service 
disruption.

 (Assessed under technology in our risk 
appetite)

System Transformation and change
The Group is in the process of implementing 
a new suite of IT applications. This has now 
been successfully delivered to c.85% of our 
users. We have a working application suitable 
for our business which will deliver benefits on a 
global basis. There are still some residual risks 
around timing.

Data security
Confidential, sensitive and personal data is held 
across the Group. Failure to secure and handle  
this data properly could expose the Group to  
loss of business, financial penalties and/or 
reputational damage.

Fiscal and legal compliance 
The Group operates in a large number of legal 
jurisdictions that have varying legal, tax and 
compliance requirements. Any non-compliance 
with client contract requirements and legislation 
or regulatory requirements could have an 
adverse effect on the Group’s brands or 
financial results.

•   Our core operating systems are governed on 
a global basis but are regionally based. We 
recognise the need to ensure best practice is 
applied throughout the Group and therefore 
our approach is to ensure common platforms, 
standards and processes are being applied. 
Within regions we have developed highly 
resilient IT operations environments.

•   We have a dedicated security team who ensure 
our systems are protected from unauthorised 
access. This includes ensuring appropriate 
multi-layered protection at network and local 
levels and regular monitoring and testing of  
our capabilities.

•   We select vendors through a robust vendor 

selection process which ensures those chosen 
have the ongoing capability to support our 
business requirements effectively. This is 
reviewed and managed on an ongoing basis 
through the services delivery team.

•   We have in place disaster recovery plans for 
each of our services at global and regional 
levels which provide a level of service agreed 
with the business in the event of a disaster.
•   We are in the process of migrating our services 

to a cloud-based infrastructure which will 
further enhance resilience and our disaster 
recovery capabilities.

•   We have in place service delivery contracts  
with our key vendors which include levels  
of resilience appropriate to the nature of  
our business.

•   Our service roll-out strategy is to fully pilot new 
services to ensure they operate effectively and 
achieve the benefits planned before they are 
deployed across the Group.

•   We have successfully rolled-out our Page 
Recruitment System to the majority of the 
Group. The next stage in the programme is 
to ensure the business is deriving the benefits 
from the enhanced capability and common 
platforms.

•   We have established a dedicated Group 
Programme Management Office which  
co-ordinates the delivery of Group-wide  
projects and ensures appropriate prioritisation 
of activity through regular reporting into regional 
and Group executive meetings.

•   We have comprehensive data protection 
policies and procedures in place for the 
management of confidential, sensitive and 
personal data.

•   Security vulnerability is assessed as part of 

our IT security strategy and the remediation of 
identified risks and alerts is tracked. Regular 
security assurance checks take place across all 
regions and penetration testing is undertaken 
by specialist third parties.

•   The Board reviews data security on a regular 
basis and receives updates on the status of 
our security activity and statistics on attempted 
data breaches, both internal and external.

•   The Company Secretary and local legal and 
compliance teams are advised by leading 
external advisers, as required, in regard to 
changes in legislation that affect the Group’s 
business, including employment, legislation,  
tax and corporate governance.

•   Our staff receive induction training and regular 
updates regarding the Group’s policies and 
procedures and compliance with relevant 
legislation covering for example, discrimination 
legislation, anti-bribery and corruption and  
pre-employment checks.

•   The Group has central tax and treasury 

functions, which manages the Group’s cash 
position and tax compliance. 

•   The Group tax function regularly monitors 

transfer pricing requirements and developments 
to ensure that appropriate actions are being 
taken and appropriate documentation is 
being maintained to meet local reporting and 
compliance requirements.

•   The Group holds all normal business insurance 

cover including employers’ liability, public 
liability and professional indemnity insurance.

•   Contracts include clauses to ensure the 

Group’s rights are protected.

38

PB

ANNUAL REPORT 2015 
Principal Risks and Uncertainties

Operational Risks

Actions to Mitigate Risk

PageGroups brands and reputation 
Our brands are material assets of the Group  
and maintaining their reputation is key to 
continued success.
In the short term any event that could cause 
reputational damage is a risk to the Group,  
such as a failure to comply with legislation, or 
other regulatory requirements, or confidential  
data lost or stolen. Use of new social media 
network sites has increased the speed of 
communication and the reach, increasing the 
impact of an incident.
In the medium to longer term, a lack of 
awareness of the Group brands, or a 
deterioration in the quality of service we 
provide to both clients and candidates, could 
have a significant impact.

Financial management and control
Failure to maintain adequate financial and 
management processes and controls could 
lead to poor quality management decisions, 
resulting in the Group not achieving its 
financial targets or in errors in the Group’s 
financial reporting.

•   We have comprehensive policies for key areas 
including social media, data protection and 
information security.

•   We actively monitor media to identify where 
there are unusually high references to the 
PageGroup, Michael Page, Page Personnel 
and Page Executive names. We have a clear 
escalation/reporting path so that any potential 
incidents can be managed effectively. 

•   We are supported by external advisers who 

provide ongoing advice on the protection and 
management of our brand.

•   Our marketing strategy recognises the need 
to engage with candidates and clients using 
the latest media available in a way that reflects 
changing behaviours. We conduct ongoing 
surveys of clients and candidates to ensure 
that we understand their requirements and 
can adapt our processes and procedures 
accordingly.

•   We train our consultants to effectively use new 
media making the channels available to them 
as part of their day-to-day activity.

•   We have a programme of activity which  

ensures that we effectively communicate the 
Page brands, keeping awareness high  
amongst both current and potential clients  
and candidates.

•   The Group has financial policies and procedures 
that support effective financial management and 
financial control and reporting.
•   The Finance structure mirrors and  

supports the local, regional and Group 
management structure.

•   Monthly management information is produced 

and reconciled which facilitates regular 
performance reviews.

•   There are compliance teams located in  
each region which ensure revenues are 
appropriately recognised.

•   The Group operates regional share or service 
centres which, as well as driving efficiencies, 
enable more effective control of activities.

People

Actions to Mitigate Risk

People attraction, development  
and retention
The Group’s strategy of organic growth, with 
nearly all senior operational positions being 
filled from within, relies on its ability to develop 
high performing individuals.
The failure to attract and retain employees 
with the right skill set, particularly the 
resignation of key individuals, may adversely 
affect the Group’s operational performance 
and financial results.

•   We have a well established appraisal process 
applied throughout the organisation which 
reviews performance against objectives 
supported by personal development plans.
•   We make significant investments in employees’ 

training and development across the 
organisation including the opportunity for 
international career development supported by 
a global mobility policy. Training is aligned at 
the consultant level, set at a high standard and 
is both broad based and individually focused 
with a “9 step” modular programme to support 
leaders as they develop through the Group.
•   Key high performing individuals are identified 
and have progression plans recognising their 
specific needs at different stages of their 
development.

•   We have a strong focus on succession planning 

at all levels of the business with particular 
focus on the development of high performing 
individuals identified as future team leaders.
•   We continue to have a strategy of filling senior 
operational positions from within which is a key 
part of our retention strategy. Our employees 
observe high performers being rewarded with 
promotion and know that the Group provides 
sustainable career opportunities.

•   The Group targets its recruitment process to 
attract and employ high quality individuals. 
•   We are committed to a competitive pay and 
benefits structure and use benchmarking to 
ensure we remain competitive. We incorporate 
a performance-led culture with bonus 
representing a proportion of pay. This bonus 
structure is based on team profitability which 
has been shown to encourage the retention of 
high-performing individuals even in economic 
downturns.

•   We make awards of share options linked to the 
Group’s financial performance to key senior 
employees. This provides a long-term retention 
incentive and aligns their motivations with those 
of our shareholders.

•   The Group employment contracts contain 

protection in the event of an employee leaving, 
which at our senior level usually contain notice 
periods and provisions relating to confidentiality 
and non-solicitation.

•   We have a strong sense of pride in everything 

we do, with a firm belief in teamwork being core 
to the Group culture. This drives determination 
to succeed both individually and as a team, 
increasing the motivation of our staff and 
making their careers more rewarding.

The Board’s view of direction of travel of gross risk:

Similar to prior year

Lower than prior year

Increased since prior year

39

PB

ANNUAL REPORT 2015Stress testing

The forecasting and budgeting process is also supported by 
scenarios that encompass a broad range of potential outcomes. 
These scenarios are designed to explore the resilience of 
the Group to the potential impact of the significant risks as 
set out on page 37 to 39, or a combination of those risks. A 
range of scenarios were considered, including cyber incidents, 
disintermediation by way of innovation, changes in technology, 
movements in foreign exchange rates, and a global downturn, 
amongst others. We have assumed that, as in the past, as 
downside risks materialise our headcount will flex through natural 
attrition in line with the drop of gross profit, such that the impact 
on operating profit is partially mitigated.  

The scenarios were designed to be severe, but plausible and 
were modelled individually and in combination. In each case,  
the Group remained viable throughout. However, it is considered 
extremely unlikely that this combination of events would ever 
occur. Controls are also in place, where possible, to mitigate  
the impact of these scenarios and these are described on  
pages 37 to 39.

Various events may also alert the Main and Executive Boards to 
a potential threat to viability, for example, macro-events drive the 
recruitment industry, a drop in GDP in a particular country may 
lead to a reduction in gross profit growth rates. 

We consider that this stress-testing based assessment of the 
Group’s prospects is reasonable in the circumstances given the 
inherent uncertainty involved.

Confirmation of longer-term viability

The Directors confirm that their assessment of the principal risks 
and uncertainties facing the Group was robust. 

Based upon the robust assessment of the principal risks and 
uncertainties facing the Company and the stress-testing based 
assessment of the Company’s prospects, all of which are 
described above, the Directors have a reasonable expectation 
that the Company will be able to continue in operation and meet 
its liabilities as they fall due over the period to December 2018.

Going Concern
In adopting the going concern basis for preparing the financial 
statements for accounting purposes under International 
Accounting Standard 1 “Presentation of Financial Statements”,  
the Directors have considered the business activities of the 
Group as well as the principal risks and uncertainties as set out 
on pages 37 to 39 . Based on the Group’s level of cash, the level 
of borrowing facilities available, the geographical and discipline 
diversification, the limited concentration risk, as well as the 
ability to manage the cost base, the Directors are satisfied that 
the Group has adequate resources to continue in operational 
existence for the foreseeable future, being a period of at least 12 
months from the date of approval of these accounts. As a result, 
the going concern basis continues to be appropriate in preparing 
the financial statements.

Viability Statement
Assessing the prospects of the Company

Our strategy and the key risks we face are described on pages 6 
and 37 to 39. A full business forecasting process is performed on 
a quarterly basis, with a full budget, for the following year created 
during October and November, being presented to the Board in 
December. The Board reviews the Group’s strategy and approves 
an annual Group budget. Performance is then monitored by 
the Board through the review of monthly reports showing 
comparisons of results against budget, quarterly forecasts and 
the prior year, with explanations provided for significant variances. 
Discussion around strategy is undertaken by the Board in its 
normal course of business, as well as at an annual dedicated 
strategy day.

We also prepare longer term projections which drive our strategic 
plan. These are typically three years. Our strategic plan provides 
a clear vision for the Group, aligns the Group to one clear 
culture, provides clarity on investment priorities, branding, belief 
in achievable goals; and clarity on the goals for our financial vision. 

The period over which we confirm longer-term viability

Within the context of the above, in accordance with provision 
C.2.2 of the 2014 revision of the UK Corporate Governance 
Code, the Board has assessed the viability of the Group.

Given the inherent uncertainty involved, the period over which the 
Directors consider it possible to form a reasonable expectation 
as to the Group’s longer term viability is the three year period to 
December 2018. This period, which represents the period used 
for strategic planning, has been selected as it is short enough 
to present the Board and, therefore, users of the annual report 
with a reasonable degree of confidence, whilst still providing an 
appropriate longer term outlook. Whilst the Board has no reason 
to believe the Group will not be viable over a longer period, the 
Board has taken into account the short-term visibility inherent in a 
recruitment business with a permanent recruitment bias.

40

PB

ANNUAL REPORT 2015Review of the Year

Financial summary

Revenue

Gross profit

Operating profit before exceptional items **

Profit before tax before exceptional items

Basic earnings per share before exceptional items

Diluted earnings per share before exceptional items

Operating profit after exceptional items

Profit before tax after exceptional items

Basic earnings per share

Diluted earnings per share

Total dividend per share (excl. special dividend)

Total dividend per share (incl. special dividend)

*  Constant Exchange Rates (CER)       

Change 
CER*

7.1%

9.3%

20.2%

2015

2014

Change

£1,064.9m

£556.1m

£1,046.9m

£532.8m

£90.1m

£90.7m

21.3p

21.1p

£90.1m

£90.7m

21.3p

21.1p

11.5p

27.5p

£78.5m

£78.4m

18.4p

18.2p

£80.1m

£80.4m

19.3p

19.1p

11.0p

11.0p

1.7%

4.4%

14.8%

15.6%

15.8%

15.9%

12.5%

12.9%

10.4%

10.5%

4.5%

150.0%

** Exceptional charge in 2013 of £2.5m as a result of a transfer pricing audit in France, resulting in increased payment of profit share to employees. Confirmation was 
received from the French tax authorities in 2014 that no adjustments were required from 2010, so the related part of the provision of £1.6m was released (Note 5).

At constant exchange rates, the Group’s revenue for the year 
ended 31 December 2015 increased 7.1% and gross profit by 
9.3%. In reported rates, revenue increased 1.7% to £1,064.9m 
(2014: £1,046.9m) and gross profit increased 4.4% to £556.1m 
(2014: £532.8m). 

The Group’s revenue mix between permanent and temporary 
placements was 41:59 (2014: 40:60) and for gross profit was 76:24 

Perm/Temp gross profit

2015 (£m)

2014 (£m)

Permanent

Temporary

Total Gross Profit

Ratio (Perm/Temp)

424.0

132.1

556.1

76:24

406.1

 126.7

532.8

76:24

(2014: 76:24). Revenue from temporary placements comprises 
the salaries of those placed, together with the margin charged. 
This margin on temporary placements increased slightly to 20.8% 
in 2015 (2014: 20.1%). Overall, pricing remained relatively stable 
across all regions, although a stronger pricing environment was 
experienced in markets and disciplines where there were increased 
instances of candidate shortages.

We saw strong growth from our Large, High Potential Markets 
category, with gross profit up 9% in constant currencies, another 
record performance from the category as a whole. Excluding 
Brazil, where we saw difficult economic conditions, the growth 
rate would have been 15%.  Three of the five markets achieved 
record gross profit, and Germany delivered record gross profit from 
temporary recruitment, in line with the nature of our investment. 

Total Group headcount increased by 257 in the year, up 4.6% to 
a record 5,835.  This comprised a net increase of 206 fee earners 
(+4.8%) and an increase of 51 operational support staff (+3.9%), 
reflecting the continued strong focus on operational efficiency.

41

PB

ANNUAL REPORT 2015 
 
Group Quarterly Headcount and Gross Profit

d
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Q4Q3Q2Q1
2003

Q4Q3Q2Q1
2004

Q4Q3Q2Q1
2005

Q4Q3Q2Q1
2006

Q4Q3Q2Q1
2007

Q4Q3Q2Q1
2008

Q4Q3Q2Q1
2009

Q4Q3Q2Q1
2010

Q4Q3Q2Q1
2011

Q1

Q4Q3Q2 
2012

Q4Q3Q2Q1
2013

Q4Q3Q2Q1
2014

Q4Q3Q2Q1
2015

6000

4500

3000

H
e
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t

1500

0

As a result, our fee earner to operational support staff ratio was 
maintained at the record level of 77:23. In total, administrative 
expenses increased 2.6% to £466.0m (2014: £454.4m before 
exceptional items). The Group’s operating profit from trading 
activities totalled £90.1m (2014: £78.5m before exceptional items), 
an increase of 20.2% at constant rates, although the growth was 

lower at 14.8% in reported rates. 

The Group’s conversion rate of gross profit to operating profit 
from trading activities improved 1.5 percentage points to 16.2% 
(2014: 14.7%).  This reflected a combination of steadily improving 
conditions in a number of markets, offset in part by more 
challenging conditions in some of the Group’s larger individual 
markets such as Brazil and Australia.

Regional Reviews

Gross profit

Year-on-year

EMEA

UK

Asia Pacific

Americas

Total

Reported (£m)

Constant

% of Group 

39%

27%

20%

14%

100%

2015

217.0

151.6

109.1

78.4

556.1

2014

212.0

138.4

105.5

76.9

532.8

%

2.3%

9.6%

3.4%

2.0%

4.4%

%

11.9%

9.6%

4.9%

7.4%

9.3%

42

PB

ANNUAL REPORT 2015 
 
 
 
Review of the Year

Europe, Middle East and Africa (EMEA)

EMEA

(39% of Group in 2015)

Gross profit  (£m)

Growth rates

FY 2015

FY 2014

Reported

217.0

212.0

2.3%

(CER)

11.9%

Market Presence
EMEA is the Group’s largest region, contributing 39% of 
the Group’s gross profit in the year. With operations in 18 
countries, PageGroup has a strong presence in the majority of 
EMEA markets, and is the clear leader in specialist permanent 
recruitment in the two largest, France and Germany.  Across the 
region, permanent placements accounted for 71% and temporary 
placements 29% of gross profit.

The region comprises a number of large, proven markets, such 
as France, Spain, Italy and the Netherlands, across which there 
is a broad range of competition.  EMEA also includes one of the 
Group’s Large, High Potential Markets, Germany, which has low 
penetration rates and significant growth potential, particularly in 
temporary recruitment. In addition, there are a number of markets 
such as Poland, Turkey and Africa that are less developed, with 
limited competition, but are increasingly looking for professional 
recruitment services. The Middle East, where PageGroup is the 
largest international recruiter, has some of the Group’s highest 
conversion rates.  

Performance
In 2015, the EMEA region generally saw strong market conditions, 
but was impacted significantly by the weakness of the Euro. In 
constant currency, revenue increased 10.4% on 2014 and gross 
profit increased by 11.9%. In reported rates, revenue in the region 
was up slightly at £421m, and gross profit increased 2.3% to 
£217m (2014: £212m). The region suffered from adverse foreign 
exchange movements that reduced revenue and gross profit by 
£42m and £20m, respectively. 

Our larger businesses in France and Germany, together 
representing 47% of the region by gross profit, grew 7% and 
14%, respectively, for the full year in constant currencies. Page 
Personnel in Germany, where last year we invested heavily in 
temporary and contracting, grew 32%. Page Personnel now 
represents approximately a third of our German business. Overall, 
13 countries, representing around 95% of the region, grew in 
constant currencies compared to 2014. Our businesses in the 
Middle East, which represented 4% of the region, saw a decline of 
8% in gross profit compared to 2014 due to political uncertainty 
and the weakness in the oil and gas sector.

The 5.9% increase in operating profit for 2015 to £31.9m (2014: 
£30.1m) and in the conversion rate to 14.7% (2014: 14.2%) were 
driven by improvements in market conditions, offset by headcount 
increases. Headcount across the region increased by 182 (8.6%) 
to 2,295 at the end of 2015 (2014: 2,113). The majority of the 
increase was fee earners as the business added headcount where 
growth opportunities were strongest, mainly in Southern Europe. 

43

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ANNUAL REPORT 2015 
United Kingdom

UK

(27% of Group in FY 2015)

Gross profit  (£m)

Growth rates

FY 2015

FY 2014

151.6

138.4

 Reported

9.6%

Market Presence
The UK represented 27% of the Group’s gross profit in 2015 and 
is the Group’s largest single market, operating from 28 offices 
covering all major cities.  It is a mature, highly competitive and 
sophisticated market with the majority of vacant positions being 
outsourced to recruitment firms.  PageGroup has a leading 
market presence in permanent recruitment across the UK and a 
growing presence in temporary recruitment. In the UK, permanent 
placements accounted for 70% and temporary placements 30% 
of gross profit.

The UK business operates under the three brands of Michael 
Page, Page Personnel and Page Executive, with representation 
in 13 specialist disciplines via the Michael Page brand. There is 
significant opportunity to roll-out new discipline businesses under 
the lower-level Page Personnel brand, which now represents 
21% of UK gross profit. The Michael Page business has limited 
competition of any scale, particularly in regional centres, and is 
growing its market share.

Performance
The UK business enjoyed steady growth through the first three 
quarters and saw signs of greater client confidence both in 
London and the regions. Revenue of £338m (2014: £326m) and 
gross profit of £152m (2014: £138m) were up 3.7% and 9.6%, 
respectively, reflecting continued progress in the business. 

However, as we approached the end of the year, clients became 
increasingly reluctant to make decisions, but activity levels,  
such as job acquisitions and first interviews, remained positive. 
Activity levels were stronger at the lower salary levels and in  
Page Personnel.

UK disciplines such as Finance & Accounting (+13%), Property & 
Construction (+42%), Legal (+20%) and HR (+15%), performed 
strongly. Market conditions in our technical disciplines were more 
challenging, with Engineering down 3%. Michael Page was up 
7%, while Page Personnel was up 19% for the full year, reflecting 
stronger activity in temporary and permanent recruitment at the 
professional clerical level, as well as the roll-out of new disciplines. 
These improvements in market conditions enabled operating 
profit in the UK to increase 21.5% to £29.2m (2014: £24.1m) and 
the conversion rate to increase to 19.3% (2014: 17.4%).

Headcount rose 5.2% during the year to 1,516 at the end of 
December 2015 (2014: 1,441).  Headcount was added selectively 
to strongly performing disciplines. Support headcount rose 1% to 
support the roll-out of our new operating system, PRS.

44

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ANNUAL REPORT 2015Review of the Year

Asia Pacific

Asia Pacific

(20% of Group in 2015)

Gross profit  (£m)

Growth rates

FY 2015

FY 2014

Reported

 109.1

105.5

3.4%

(CER)

4.9%

Market Presence
Asia Pacific represented 20% of the Group’s gross profit in 2015, 
with 72% of the region being Asia and 28% Australasia.  Other 
than in the financial centres of Tokyo, Singapore and Hong 
Kong, the Asian market is generally highly under-developed, but 
offers attractive opportunities in both international and domestic 
marketplaces at good conversion rates.  Two of our Large, High 
Potential Markets, South East Asia and Greater China, are in this 
region.  With a highly experienced management team, a network 
of 16 offices, over 750 staff and limited competition, the size of 
the opportunity in Asia is huge. Across the region, permanent 
placements accounted for 87% and temporary placements 13% 
of gross profit.  

Australasia is a mature, well-developed and highly competitive 
recruitment market. PageGroup has a meaningful presence 
in permanent recruitment in the majority of the professional 
disciplines and major cities in Australia and New Zealand. Page 
Personnel has a growing presence and significant potential to 
expand this business and grow market share. 

Performance
In Asia Pacific, in constant currencies, revenue increased 3.6% 
and gross profit increased by 4.9%. In reported rates, revenues 
declined 1.1% to £191m (2014: £193m), while gross profit rose 
3.4% to £109m (2014: £106m). 

Asia enjoyed stronger trading conditions than Australasia and also 
benefited from the increasing experience and maturity of our local 
consultants. This helped Greater China to achieve gross profit 
growth of 11% in constant currencies, despite growth slowing 
in the second half of the year. This was most notable amongst 
multi-nationals, with concerns over economic news from Greater 
China. South East Asia was flat on the prior year, due to difficult 
trading conditions in Singapore and Malaysia.  In Australia, gross 
profit was down 2% in constant currency. We made leadership 
and management changes in Australia during the second half, 
which, we believe, will enable us to better react to the current 
environment and growth opportunities that exist. 

Operating profit rose 13.7% to £22.7m (2014: £20.0m), resulting 
in an increase in the conversion rate to 20.8% (2014: 18.9%). 
Headcount across the region rose by 39 (3.4%) in the year, 
ending the year at 1,180 (2014: 1,141). The majority of these 
headcount additions were in Asia. 

45

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ANNUAL REPORT 2015The Americas

Americas

(14% of Group in FY 2015)

Gross profit  (£m)

Growth rates

FY 2015

FY 2014 

 Reported

78.4

76.9

2.0%

(CER)

7.4%

Market Presence
The Americas represented 14% of the Group’s gross profit in 
2015, being North America (54% of region) and Latin America 
(46% of region).  Both the US and Latin America are considered 
to be Large, High Potential Markets in our growth strategy.  

The US, where we have 8 offices, has a well-developed 
recruitment industry, but in many disciplines, especially technical, 
there is limited national competition of any scale. PageGroup’s 
breadth of professional specialisms and geographic reach is 
uncommon and provides a competitive advantage.

Latin America is a very under-developed region, where 
PageGroup enjoys the leading market position with around 
500 employees in 6 countries and 20 offices. There are few 
international competitors and none with any regional scale.  
Across the region, permanent placements accounted for 85% 
and temporary placements 15% of gross profit.

Performance
In constant currencies, revenue increased 11.2% and gross profit 
increased by 7.4%. In reported rates, revenue increased 6.1% 
to £115m (2014: £108m) while gross profit improved 2.0% to 
£78.4m (2014: £76.9m). During the year, the region suffered from 
significant adverse foreign exchange movements that reduced 
revenue and gross profit by £5m and £4m, respectively. 

In North America, our businesses performed well, with gross profit 
up 18% in constant currencies. This was driven in particular by 
our Financial Services business in New York and tri-state area, 
with the US up 19%. Our Canadian business performed strongly, 
up 15% despite the prevailing economic conditions and the 
challenging oil and gas market. 

In Latin America, gross profit was down 2% year-on-year in 
constant currencies. The region continued to operate in two 
divergent markets, with tough economic conditions in Brazil, 
which led to a fall in gross profit of 23%, partially offset by strong 
performances elsewhere. Our business in Brazil reacted by 
reducing the number of fee earners by 73 during the year and, as 
a consequence, remained profitable. Excluding Brazil, the other 
countries in the region, which made up 58% of Latin America, 
saw growth of 29%.

Operating profit rose 44.9% to £6.2m (2014: £4.3m), with a 
conversion rate of 7.9% (2014: 5.6%). Headcount decreased by 
39 (-4.4%) in 2015 to 844, (2014: 883). 

46

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ANNUAL REPORT 2015Review of the Year

Operating Profit and Conversion Rates
The Group’s organic growth model and profit-based team bonus 
ensures cost control remains tight. Approximately 75% of costs 
were employee related, including wages, bonuses, share-based 
long-term incentives, and training and relocation costs.

Our fee earner to operational support staff ratio maintained its 
record level of 77:23, with our ongoing focus on conversion 
rates and maximising productivity from the investment in 468 fee 
earners added in 2014, as well as the further 206 added in 2015.

The combination of slowly improving market conditions up to 
the latter part of the year, and the ongoing focus on cost control 
resulted in operating profit before exceptional items of £90.1m 
(2014: £78.5m) an increase of 14.8% in reported rates and 20.2% 
in constant currencies.

Our two key initiatives, outside of the operational performance 
of the business, the roll-out of our new operating system, PRS, 
and the creation of a shared service centre for Europe, have 
progressed well with c. 85% of our fee earners live on PRS at 
year end, ahead of our 80% target. The completion of our shared 
service centre should further improve our fee earner to operational 
support staff ratio.

Depreciation and amortisation for the year totalled £15.4m (2014: 
£17.9m). This included amortisation relating to PRS of £6.7m 
(2014: £8.8m). With the majority of the Group’s fee earners going 
live on our new operating system, PRS, in 2015, we aligned the 
useful life of the system with the timing of the benefit. 

The Group’s conversion rate for the period of 16.2% (2014: 
14.7%) was a strong improvement on 2014, as it was achieved 
alongside the Group’s investment programme, which was 
focused in particular on its Large, High Potential Markets, and 
despite the tough market conditions faced in a number of the 
Group’s core markets.

The conversion rate for the Large, High Potential Markets 
category was 14.8%, which was 1.4 percentage points lower 
than the rest of the Group of 16.2%.  This was due to a 
combination of the headcount investment, which meant that a 
greater proportion of fee earners were new to the business, and 
the particularly difficult trading conditions in Brazil. Excluding 
Brazil, the conversion rate was above the Group average at 
17.0%.

Conversion rates improved in all our regions. In EMEA, conversion 
increased from 14.2% to 14.7% and in the UK it increased from 
17.4% to 19.3%. Within our two less developed regions, Asia 
Pacific increased from 18.9% to 20.8%, while the Americas 
increased from 5.6% to 7.9%, driven by an improved result in 
North America, partially offset by difficult trading conditions  
in Brazil. 

The Group was affected by the impact of movements in foreign 
exchange rates, as Sterling strengthened against almost all 
currencies in which the Group operates. This reduced the Group’s 

revenue, gross profit and operating profit when expressed in 
Sterling by £57m, £26m and £4m, respectively.

A net interest income of £0.6m reflected the continuing low 
interest rate environment, with £1.1m of interest income on cash 
balances held through the year, partially offset by financial charges 
relating to the Group’s Invoice Discounting Facility and overdrafts 
used to support local operations of £0.5m.

Earnings Per Share and Dividends
In 2015, basic earnings per share, before exceptional items, 
increased 15.8% to 21.3p (2014: 18.4p), reflecting the improved 
business performance and our improved conversion rate. Diluted 
earnings per share, before exceptional items, which takes into 
account the dilutive effect of share options, was 21.1p (2014: 
18.2p). After exceptional items, basic earnings per share rose 
10.4% to 21.3p (2014: 19.3p) and diluted earnings per share was 
21.1p (2014: 19.1p).

The Group’s strategy is to operate a policy of financing the 
activities and development of the Group from our retained 
earnings and to maintain a strong balance sheet position. We 
first use our cash to satisfy our operational and investment 
requirements, and to hedge our liabilities under the Group’s 
share plans. We then review our liquidity over and above this 
requirement to make returns to shareholders, firstly by way of 
ordinary dividend. 

Our policy is to grow this ordinary dividend over the course of the 
economic cycle, in line with our long-term growth rate; we believe 
this enables us to sustain the level of ordinary dividend payments 
during a downturn as well as increasing it during more prosperous 
times. Cash generated in excess of these first two priorities will be 
returned to shareholders through supplementary returns, using 
special dividends or share buybacks. 

In line with the improved growth rates and increase in operating 
profits, a final dividend of 7.9p (2014: 7.58p) per ordinary share is 
proposed.  When taken together with the interim dividend of 3.6p 
(2014: 3.42p) per ordinary share, this would imply an increase 
in the total dividend for the year of 4.5% over 2014 to 11.5p per 
ordinary share.

The proposed final dividend, which amounts to £24.7m, will be 
paid on 20 June 2016 to shareholders on the register as at 20 
May 2016, subject to shareholder approval at the Annual General 
Meeting on 9 June 2016.

In 2015, after consultation with our shareholders, we also paid 
a special dividend of 16.0p per share on 2 October 2015. We 
will continue to monitor our cash position in 2016 and will make 
returns to shareholders in line with the above policy.

47

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ANNUAL REPORT 2015£12.7m). Spending on software development reduced slightly on 
the prior year to £6.0m (2014: £6.5m) as the roll-out phase of the 
Group’s new operating system continued during the year.

Dividend payments were up on the prior year at £85.1m (2014: 
£32.7m) as a result of the special dividend paid in October of 
£50m. There was also a significant cash receipt from share 
option exercises, with our employees benefiting from the higher 
share price. In 2015, £22.6m was received by the Group from 
the exercise of options compared to £4.0m received in 2014. 
In 2015, no payments were made to purchase shares to satisfy 
future employee share awards (2014: £25.4m).

The most significant item in our balance sheet was trade 
receivables which amounted to £163.4m at 31 December 2015 
(2014: £156.1m), comprising permanent fees invoiced and 
salaries and fees invoiced in the temporary placement business, 
but not yet paid. Days sales in debtors at 31 December 2015 
were 46 days (2014: 45 days), reflecting continued strong  
credit control. 

Cash Flow and Balance Sheet
Cash flow in the year was strong, with £101.6m (2014: £88.1m) 
generated from underlying operations. The closing net cash 
balance was £95m at 31 December 2015, an increase of £5m on 
the prior year. The movements in the Group’s cash flow in 2015 
reflected increased activity in a number of the Group’s markets 
as the year progressed. The increase of 1.7% in the Group’s 
revenue drove a £11.4m increase in working capital, principally in 
the temporary placement business. This comprised an increase 
of £20.2m in receivables (2014: £22.2m increase), as well as an 
increase in payables of £8.8m (2014: £6.8m increase).

The Group has a £50m invoice financing arrangement and a 
£10m committed overdraft facility to facilitate cash flows across 
its operations and ensure rapid access to funds should they be 
required, but neither of these were in use at the year end.

Income tax paid in the year was £19.1m (2014: £15.4m) an 
increase of £3.7m on the prior year.  The increase reflects an 
increase in tax paid in the UK, plus withholding tax suffered in 
respect of repatriated cash plus a mix of lower net tax payments 
in EMEA and higher net payments in Asia Pacific and the 
Americas. Capital expenditure in 2015 was £15.2m (2014: 

Cash flow waterfall 2015 year to date
200

175

150

125

100

£m
75

50

25

48

14.2

1.1

103.5

11.4

113.1

18.7

11.4

18.3

21.5

14.8

22.6

200

175

150

125

100

75

85.4

Dec 2013
50

90.0

EBITDA Working
Capital

Exceptional 
item

Tax and 
net 
interest

Net 
Capex

Working
Capital

Tax and net 
interest

Net 
Capex

Dividends 
Paid

Net option 
exercises / 
EBT 
Net option 
purchases
exercises/ 
EBT 
purchases

25

Dec 2014

EBITDA

Cash
Increase
Decrease
Cash
Increase
Decrease

32.7

85.1

1.5

1.1

90.0

Exchange Dec 2014

95.0

Dividends 
Paid

Exchange

Dec 2015

PB

ANNUAL REPORT 2015Review of the Year

Foreign Exchange
Foreign exchange had a substantial impact on our results for the 
year, causing a decrease in gross profit of £26m, in administrative 
expenses of £22m and therefore in operating profit of £4m. This 
impact was felt globally, but by far the largest impact was within 
EMEA, where gross profit was impacted by over £20m as a result 
of the weakening of the Euro.

Taxation
The tax charge for the year was £24.5m (2014: £21.0m). There 
being no exceptional items in 2015, this represented an effective 
tax rate of 27.0% both before and after exceptional items (2014: 
26.2% after exceptional items and 27.9% before exceptional 
items). The rate is higher than the effective UK Corporation Tax 
rate for the year of 20.25% (2014: 21.5%) principally due to the 
impact of disallowable expenditure and higher tax rates in overseas 
countries which was partially offset by the recognition of tax losses. 

For 2015, the underlying tax rate was 29.4% (2014: 31.0% 
including deduction in China of 2.2% for costs incurred in the 
prior periods). The reduction from 2014 was predominantly due to 
greater profits from territories with lower tax rates, such as the UK 
where the corporation tax rate has fallen from 21.5% to 20.25%. 
In addition to the movement in the underlying rate, the effective tax 
rate in 2015 was impacted by further recognition of US losses and 
deferred tax on share options which together reduced the rate  
by 2.4%.

The tax charge for the year reflects the Group’s tax policy which 
is aligned to business goals. It is PageGroup’s policy to pay its fair 
share of tax in the countries in which it operates and to deal with its 
tax affairs in a straightforward, open and honest manner.

Share Options and Share Repurchases
At the beginning of 2015 the Group had 24.1m share options 
outstanding, of which 7.7m had vested, but had not been 
exercised. During the year, options were granted over 1.9m shares 
under the Group’s share option plans. Options were exercised over 
6.0m shares, generating £22.6m in cash, and options lapsed over 
2.1m shares. At the end of 2015, options remained outstanding 
over 17.9m shares, of which 5.4m had vested, but had not 
been exercised. During 2015, no shares were purchased by the 
Group’s Employee Benefit Trust to satisfy future employee share 
plan awards (2014: £25.4m). No shares were repurchased by the 
Company or cancelled during the year (2014: nil).

Approved by the Board on 9 March 2016 and signed on its  
behalf by:

Steve Ingham

Chief Executive Officer

49

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ANNUAL REPORT 2015Chairman’s Introduction to 
Corporate Governance

Dear Shareholder,

Your Board remains committed to high standards of governance and the fostering of an effective 
governance framework. This underpins the Board’s ability to set the overall strategic direction of 
PageGroup and supports its core values. The following pages of this Corporate Governance Report 
set out how the Company has complied with the UK Corporate Governance Code; the work and 
activities of each Board Committee; and the annual evaluation process.  

During the year under review the Board continued to build a strong and well balanced Board. It 
appointed Patrick De Smedt as a Non-Executive Director in August. Patrick brings a wealth of 
experience to the Board, complementing that of the other Non-Executive Directors. At the end of 

December Robin Buchanan stood down as Chairman of the Board and I was appointed as Chairman in his stead. The Board is grateful to Robin 
for his contribution over the last four years and thanks him for his service to the Company. Baroness Ruby McGregor-Smith will complete nine years 
on the Board in May 2016. Due to the recent Board changes and Ruby’s extensive experience, gained through the different parts of the economic 
cycle, the Directors have requested, and Ruby has agreed, to continue to serve on the Board as a Non-Executive Director. Consequently Ruby will 
stand for re-election at the forthcoming  Annual General Meeting. Ruby will cease to be a member of the Audit and Remuneration Committees with 
effect from 23 May 2016 and will also step down as Senior Independent Director in due course. Finally, the Board also wishes to note its thanks to 
Fabrice Lacombe, who joined the Group in 1996 and served as an Executive Board member from 2010 until his passing last December.  

I hope you find our Corporate Governance Report informative and I will be available at the 2016 Annual General Meeting to respond to any  
questions you may have on this Report.

David Lowden 
Chairman

9 March 2016

Our Corporate Governance Framework

The Board
The Board’s role is to provide entrepreneurial leadership of the Group within a framework of prudent and effective controls which 
enable risk to be assessed and managed. It has a formal schedule of matters reserved for its decision.

More details on pages 56 to 60

Chief Executive  
Officer (CEO)

Key responsibility is to develop 
and deliver the Group’s strategy 
within the policies and values 
established by the Board.

Executive Board

The Executive Board is chaired 
by the CEO and includes the 
CFO. The Executive Board 
is responsible for overseeing 
operations in our regions 
and for overseeing business 
operational functions  
Group-wide.

Details on page 55

Chief Financial  
Officer (CFO)

Responsible for managing the 
financial risks, reporting and 
planning of the Group.

Nomination Committee

Responsible for ensuring that the 
Company has the executive and non-
executive Board leadership it requires.        

Details on page 61

Audit Committee

Responsible for the integrity of the 
Company’s financial statements and 
performance, ensuring the necessary 
internal controls and risk management 
systems are in place and effective.

Details on page 62

Remuneration Committee

Responsible for the review, 
recommendation and implementation 
of the Group’s remuneration strategy, 
its framework and cost.                                                       

Details on page 67

Company Secretary

Responsible for ensuring  
the Board comply with all  
legal, regulatory and  
governance requirements.

50

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ANNUAL REPORT 2015Our Board of Directors 

Our business is led by our Board of Directors. Biographical details of 
the Directors as at 9 March 2016 are as follows:

David Lowden,  
Chairman

Date of appointment:  
Director – August 2012 
Chairman – 31 December 2015

Past Roles: David was a member of the Board of TNS plc, the 
marketing services business, from 1999 to 2009, becoming Chief 
Executive Officer in 2006. Before joining TNS plc David held senior 
financial positions in Asprey plc, A.C. Nielsen Corporation and 
Federal Express Corporation.

Other Current Appointments: 

Senior Independent Director and Chairman of the Remuneration 
Committee, Berensden plc; Non-Executive Director and Chairman 
of the Audit Committee, William Hill plc.

Board Committees: Nomination (Chairman)

Skills and Experience:

•   Extensive experience in both general management and 

financial management

•   Many years of operating within international businesses with 

cultural diversity

•  Strong strategic understanding

•  Proven ability for delivering shareholder value

Steve Ingham,  
Chief Executive Officer, Executive Director

Date of appointment:  
February 2001 
Chief Executive Officer April 2006

Past Roles: Steve joined Michael Page in 1987 as a consultant 
with Michael Page Marketing and Sales. He was responsible 
for setting up the London Marketing and Sales business and 
was promoted to Operating Director in 1990. He was appointed 
Managing Director of Michael Page Marketing and Sales in 1994. 
Subsequently Steve took additional responsibility for Michael 
Page’s Retail, Technology, Human Resources and Engineering 
businesses. He was promoted to the Board as Executive 
Director of UK Operations in February 2001 and subsequently 
to Managing Director of UK Operations in May 2005. Steve was 
appointed Chief Executive Officer in April 2006.

Other Current Appointments: 

Non-Executive Director, Debenhams plc. Member  
of the Corporate Partnership Board, Great Ormond Street 
Hospital.

Board Committees: None

Skills and Experience:

•   More than 29 years’ service with the Group and recruitment 

•  Strong financial, marketing and commercial skills

industry

•  Experienced non-executive in several sectors

•   Ten years as a CEO of a public company, now FTSE 250, with 

strong IR skills, delivering shareholder value

•   Strong entrepreneurial and strategic skills having initiated and 

grown many businesses

•   Extensive experience in business development and account 

management

•   Significant international experience including the emerging 

markets of SE Asia, China, Latin America and India

•   Leadership of a global people business having seen 
PageGroup grow from 200 to 5,800 employees

•   Experience in other sectors and industries having worked on 

the Board of a major charity and retailer  

51

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ANNUAL REPORT 2015Kelvin Stagg,  
Chief Financial Officer, Executive Director

Baroness Ruby McGregor-Smith CBE,  
Senior Independent Director

Date of appointment:  
June 2014

Date of appointment:  
May 2007

Past Roles: Kelvin joined Michael Page International plc 
in July 2006 as Group Financial Controller and Company 
Secretary. He was appointed Acting Chief Financial 
Officer in October 2013. He held the title of Company 
Secretary until December 2013. In June 2014 Kelvin 
was appointed Chief Financial Officer. Prior to joining 
the Group, Kelvin spent six years at Allied Domecq and 
three years at Unilever in a variety of finance functions. 
He has significant international experience and has high 
levels of compliance, change management, large teams 
and systems experience, across almost every finance 
discipline. He is a Chartered Management Accountant. 

Other Current Appointments: None

Board Committees: None

Skills and Experience:

•   More than nine years in the Group with a detailed 

knowledge of the Group’s operations

Past Roles: Ruby qualified as a Chartered Accountant 
with BDO Stoy Hayward. In December 2002 Ruby joined 
Mitie Group plc as Group Finance Director and was 
appointed Chief Operating Officer in September 2005 
before being appointed Chief Executive in March 2007.

Other Current Appointments: 

Chief Executive, Mitie Group plc; Chairperson of the 
Women’s Business Council; Non-Executive Director of 
the Department of Education. 

Board Committees: Audit, Nomination, Remuneration*

Skills and Experience: 

•   CEO, COO and CFO experience with a FTSE 250 

public company for over 13 years

•   Strong strategic and commercial understanding

•  Proven ability for delivering shareholder value

•  Extensive experience in customer services 

•   Extensive experience in finance, audit and risk 

•   Significant financial, audit and risk management  

management

systems experience

•   Significant international experience including roles in 

the UK, Continental Europe and Asia

•   High levels of compliance, change management, large 
teams and systems experience, across almost every 
finance discipline

•  Strong network of finance professionals

 *  Ruby will cease to be a member of the Audit and 
Remuneration Committees from 23 May 2016

52

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ANNUAL REPORT 2015Our Board of Directors 

Simon Boddie,  
Independent Non-Executive Director

Danuta Gray,  
Independent Non-Executive Director

Date of appointment:  
September 2012

Date of appointment:  
December 2013

Past Roles: Simon is a Chartered Accountant. He was Group 
Finance Director of Electrocomponents plc from September 2005 
to September 2015. Simon joined Electrocomponents plc from 
Diageo where he held a variety of senior finance positions over a 
13 year career, latterly Finance Director of Key Markets.

Board Committees: Audit (Chairman), Nomination, 
Remuneration 

Skills and Experience: 

•  CFO of FTSE 250 public company for ten years

•   Extensive experience in financial, audit and risk management 

systems 

•  International operations and emerging markets experience

•  Strong strategic and commercial understanding

Past Roles: Danuta was Chairman of Telefonica O2 in Ireland until 
December 2012, having previously been its Chief Executive from 
2001 to 2010. Prior to that Danuta was Senior Vice President for 
BT Europe in Germany and during her career gained experience in 
sales, marketing, customer services and technology and in leading 
and changing large businesses. She previously served for seven 
years on the Board of Irish Life and Permanent plc and was a 
Director of Business in the Community Ireland and Aer Lingus plc.

Other Current Appointments: 

Non-Executive Director and Remuneration Committee Chairman, 
Old Mutual plc; Non-Executive Director, Paddy Power plc; Non-
Executive Director and Senior Independent Director of Aldermore 
Bank PLC; Member of the Defence Board, UK Ministry of Defence.

Board Committees: Remuneration (Chairman), Audit, 
Nomination

Skills and Experience:

•  Chairman and CEO experience

•  Experienced non-executive in several sectors

•  Extensive experience in general management

•  Proven ability for delivering shareholder value

•  Strong strategic understanding

•   Extensive experience in sales, marketing, customer services  

and technology

•  Leading and changing large businesses

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ANNUAL REPORT 2015Patrick De Smedt,  
Independent Non-Executive Director

Date of appointment:  
August 2015

Elaine Marriner,  
Company Secretary

Date of appointment:  
December 2013 

Past Roles: Prior to this appointment Elaine was Company 
Secretary and General Counsel of HMV Group plc.

Past Roles: Patrick spent 23 years at Microsoft during which time 
he founded the Benelux subsidiaries, led the development of its 
Western European business and served as Chairman of Microsoft 
for Europe, Middle East and Africa. Since leaving Microsoft in 
2006, Patrick has served on the boards of a number of European 
public and private companies. He has deep knowledge of 
international markets and information technology, and experience 
as a non-executive in diverse industry sectors.

Other Current Appointments: 

Non-Executive Director and Remuneration Committee Chairman 
of Victrex plc; Senior Independent Director of KCOM Group 
plc; Senior Independent Director and Remuneration Committee 
Chairman of Morgan Sindall Group plc; Non-Executive Director  
of Kodak Alaris Holdings Ltd; Non-Executive Director of  
Nexinto GmbH.

Board Committees: Audit, Nomination, Remuneration

Skills and Experience:

•  Extensive experience of technology and customer services

•  Experienced non-executive in several sectors

•  Extensive experience in general management

•   Many years of operating within international businesses with 

cultural diversity

•  Proven ability for delivering shareholder value

•  Leading and changing large businesses

54

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ANNUAL REPORT 2015The Executive Board

Steve Ingham 

Chief Executive Officer,  
Executive Director 

Kelvin Stagg 

Chief Financial Officer,  
Executive Director 

See biography on page 51. 

See biography on page 52. 

Patrick Hollard 

Executive Board Director,  
Latin America, Middle East and Africa

Olivier Lemaitre 

Executive Board Director,  
Continental Europe 

Patrick joined Michael Page in France in 1996, having worked 
previously for KPMG Peat Marwick. Prior to that, he had 
been Vice-President of AISEC International, the student led 
organisation, from 1991 to 1992. Appointed director in 1999, 
he moved to Sao Paulo to launch Michael Page Brazil, and then 
launched offices in Mexico in 2006, Argentina in 2008, Chile 
in 2010 and Colombia in 2011. Appointed Regional Managing 
Director in 2007, he is now responsible for PageGroup’s 
operations in Latin America, Middle East and Africa.

Olivier joined Michael Page Finance in Paris in 1997, having 
worked previously as a Controller for Renault in Poland. In 1999, 
he moved to Sao Paulo to launch Michael Page Brazil, before 
returning to Europe in November 2002 to lead our Michael Page 
Frankfurt office. He was appointed managing director of Michael 
Page Germany in 2004. In 2007, he was appointed Regional 
Managing Director in charge of Austria, Belgium, Germany,  
the Netherlands, Luxembourg and Switzerland. Since 2012  
he has been responsible for PageGroup’s operations in 
Continental Europe.

Gary James 

Executive Board Director,  
Asia Pacific 

Oliver Watson 

Executive Board Director,  
UK, USA and Canada 

Gary joined Michael Page Finance in London in 1984. He was 
appointed director of Michael Page UK Sales and Marketing in 
1994 and managing director of Michael Page UK Marketing in 
1997. In 2002 he transferred to the USA on his appointment as 
managing director of our business in North America. He was 
appointed Regional Managing Director of the Asia Pacific region in 
August 2006. 

Oliver joined Michael Page in 1995 as a consultant in London. 
He was appointed director of Michael Page UK Sales in 1997 
and then managing director in 2002. In 2006, he was appointed 
Regional Managing Director for Michael Page UK Sales, Marketing 
and Retail. In 2007, he launched Michael Page Middle East and 
has since developed our office network across the region. In 
2009, he became Regional Managing Director for Michael Page 
UK Finance, Marketing and Sales, Middle East, Scotland and 
Ireland. He is now responsible for PageGroup’s operations in the 
UK, USA and Canada.

The Group sadly notes that Fabrice Lacombe, our Executive Board Director for France, Central and Eastern Europe, passed away after a 
long battle with illness in January 2016. Fabrice had a profound influence on PageGroup during his 21 years with the Company and also the 
recruitment sector in France, within which he was highly respected. We will remember Fabrice for his drive, intelligence, enthusiasm, integrity, 
commitment to fair play and great capacity for work. Many of our specialisations and offices, in France in particular, trace their origins back to 
Fabrice as do many colleagues who have gone on to become directors and managing directors who will remember his support and guidance.

55

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ANNUAL REPORT 2015Corporate Governance Report

Compliance with the UK Corporate  
Governance Code
During the year ended 31 December 2015 and to the date of 
this document, the Company has complied with the provisions 
of the UK Corporate Governance Code 2014 (the “Code”). The 
Code is publicly available on the FRC website (www.frc.org.uk). 
In the following Corporate Governance section, together with the 
Strategic Report on pages 1 to 49, the Directors’ Remuneration 
Report on pages 67 to 79 and the Directors’ Report on pages 82 
to 85, we describe how we have applied the main principles of the 
Code.

The Board and its Operation
The Board of Michael Page International plc is the body 
responsible for the overall conduct of the Group’s business and 
has the powers and duties set out in relevant laws of England and 
Wales and in its Articles of Association.

The Board’s role is to provide entrepreneurial leadership of the 
Group within a framework of prudent and effective controls 
which enables risk to be assessed and managed. The Board is 
collectively responsible to the Company’s shareholders for the 
success of the Company. The Board is satisfied that it has met the 
Code’s requirements for its effective operation.

Composition of the Board
As at the end of the year under review the Board comprised the 
Chairman, the Chief Executive Officer, the Chief Financial Officer 
and four Non-Executive Directors. The biographies of each of 
these Directors can be found on pages 51 to 54.

Patrick De Smedt was appointed a Non-Executive Director of the 
Company on 1 August 2015. Robin Buchanan served as  Non-
Executive Chairman of the Company until his resignation from the 
Board on 31 December 2015. On the same date David Lowden 
was appointed Chairman of the Company. All other Directors 
served throughout the year. The Board considers that during the 
year under review, and in the case of Patrick De Smedt from his 
date of appointment onwards, each of Simon Boddie, Danuta 
Gray, David Lowden and Baroness Ruby McGregor-Smith were 
independent. In addition, the Board determined that each of Robin 
Buchanan and David Lowden were independent at the time of 
their respective appointments as Chairman.

Baroness Ruby McGregor-Smith will complete nine years on the 
Board in May 2016. Due to the recent Board changes and Ruby’s 
extensive experience, gained through the different parts of the 
economic cycle, the Directors have requested, and Ruby has 
agreed, to continue to serve on the Board as a Non-Executive 
Director. Consequently Ruby will stand for re-election at the 
forthcoming  Annual General Meeting. Ruby will cease to be a 
member of the Audit and Remuneration Committees with effect 
from 23 May 2016 and will also step down as Senior Independent 
Director in due course.

There is a clear division of responsibilities between the role of 
the Chairman and that of the Chief Executive Officer. Whilst the 
Board is collectively responsible for the success of the Company, 
the Chairman manages the Board to ensure that the Company 
has appropriate objectives and an effective strategy. He ensures 
that there is a Chief Executive Officer with a team to implement 
the strategy and that there are procedures in place to inform 
the Board of performance against objectives. The Chairman  
also ensures that the Company is operating in accordance with 
the principles of corporate governance. The Chairman’s other 
significant commitments are noted on page 51. The Board 
considers that these are not a constraint on the Chairman’s 
agreed time commitment to the Company.

Baroness Ruby McGregor-Smith is the Senior Independent 
Director and acts as an alternative channel of communication for 
shareholders. She also acts as a sounding board for the Chairman 
and serves as an intermediary for other Directors.

Steve Ingham, the Chief Executive Officer, has overall responsibility 
for the day-to-day management of the Group’s operations. He 
develops the vision and strategy for the Board’s review, implements 
the Board’s approved strategy and chairs the Executive Committee 
(known within the Group as the “Executive Board”) which executes 
the delivery of the annual operating plans. He also leads the 
programme of communication with shareholders.

Executive and Non-Executive Directors are equal members of the 
Board and have collective responsibility for Board decisions. The 
Non-Executive Directors bring a wealth of skills and experience to 
the Board and its Committees.

The Board has a formal schedule of matters reserved for its 
decision which includes:

•  Group strategy and corporate objectives;

•   Determining the nature and extent of the significant risks the 
Board is willing to take in achieving the strategic objectives of 
the Company;

•   Major changes to the nature, scope or scale of the business of 

the Group;

•  Corporate governance matters;

•   Approval of Nomination Committee recommendations on 
the appointment and removal of Directors and succession 
planning;

•   Changes to the Group’s capital structure and approval of any 
business plan prior to a new entity being established in a new 
territory;

•  Financial reporting, audit and tax matters;

•   Material contracts and transactions not in the ordinary course 

of business;

•  Material capital expenditure projects;

•  Approval of the annual budget;

•  Obtaining major finance; and

•   Communications with stakeholders and complying with 

regulatory requirements.

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ANNUAL REPORT 2015Corporate Governance Report

Induction, Training and Information
The Chairman is responsible for the induction of new directors 
and is assisted by the Company Secretary. On appointment to 
the Board, each Director discusses with the Chairman and the 
Company Secretary the extent of the training required. A tailored 
induction programme to cover their individual requirements is 
then compiled. Elements of the programme typically consist of 
meetings with senior executives, site visits, attending internal 
conferences and consultant shadowing to understand the  
day-to-day activities of a recruitment consultant. In addition, 
information is provided on the Company’s services, Group 
structure, Board arrangements, financial and environmental, social 
and governance information, major competitors and major risks.

Directors update and refresh their knowledge and familiarity 
with the Group through site visits, participation at meetings with 
and receiving presentations from senior management. This is in 
addition to the access that every Director has to the Company 
Secretary. The Company Secretary is responsible to the Board 
for ensuring that Board procedures are complied with as well as 
advising the Board on new legislation and corporate governance 
matters. Board Committees and Directors are also given access 
to independent professional advice at the Group’s expense if the 
Directors deem it necessary in order for them to carry out their 
responsibilities.

For each Board and Committee meeting Directors receive a pack 
of relevant information on the matters to be discussed. In 2014 
the Board moved to using a third party board portal to distribute 
information more quickly and securely. The Chief Executive Officer 
presents a comprehensive update on the business issues across 
the Group to the Board and the Chief Financial Officer presents 
a detailed analysis of the financial performance. The Board also 
receives at each Board Meeting an Investor Relations Report, 
including any feedback from investors and Investor Roadshows. 
Regional Managing Directors and other senior managers also 
attend relevant parts of Board meetings and the Board Strategy 
Day in order to make presentations on their areas of responsibility.

Board Committees
The Board has three principal Board Committees, each of which 
regularly reports to the Board: the Audit Committee, Nomination 
Committee and Remuneration Committee. The Audit and 
Remuneration Committees are comprised solely of independent 
Non-Executive Directors. The Nomination Committee is comprised 
of independent Non-Executive Directors and chaired by the 
Chairman of the Board who was independent on appointment. 
Details of the composition and activities of each Committee 
can be found in the respective reports of each Committee: 
Audit Committee Report on pages 63 and 64; the Nomination 
Committee Report on page 61; and the Directors’ Remuneration 
Report on pages 67 and 68.

Each Committee has clear terms of reference, copies of  
which can be found on the Company’s website www.page.
com. Each Committee also reviews its effectiveness and makes 
recommendations to the Board of any appropriate changes 
as and when required. The Chairman of each of the Board 
Committees will be available to answer shareholders’ questions at 
the forthcoming Annual General Meeting.

The Company Secretary acts as secretary to each of these 
Committees and minutes of meetings are circulated to all  
Committee members and to all members of the Board unless  
it would be inappropriate to do so.

The Group also has an Executive Board which is chaired by the 
Chief Executive Officer. It comprises the Chief Financial Officer 
and other senior executives, biographies for whom can be found 
on page 55. The Executive Board usually meets four times a year 
and is responsible for assisting the Chief Executive Officer in the 
performance of his duties. These include the development and 
implementation of strategy, operational plans, policies, procedures 
and budgets. These activities are performed at a regional level by 
regional boards for each of the UK, EMEA, Asia Pacific and the 
Americas. Each regional board usually meets at least four times  
a year.

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ANNUAL REPORT 2015Board and Committee Attendance
The table below sets out the number of meetings of the Board and each of the Audit, Nomination and Remuneration Committees during 
the year and individual attendance by the relevant members at these meetings, demonstrating commitment to their role as Directors of the 
Company. The Board met nine times during the year.

Director

Board

Audit

Nomination

Remuneration

Meetings 
Held

Meetings 
Attended

Meetings 
Held

Meetings 
Attended

Meetings  
Held

Meetings 
Attended

Meetings 
Held

Meetings 
Attended

Robin Buchanan1

Simon Boddie

Patrick De Smedt2

Danuta Gray

Steve Ingham

David Lowden

Baroness Ruby McGregor-Smith3

Kelvin Stagg

Notes:

9

9

4

9

9

9

9

9

8

9

3

9

9

9

8

9

N/A

N/A

7

3

7

7

3

7

6

6

3

6

4

6

2

6

N/A

N/A

3

2

3

3

2

3

N/A

N/A

N/A

N/A

N/A

N/A

7

7

7

6

6

6

6

5

3

3

3

2

N/A

N/A

N/A

N/A

N/A

N/A

1.   Robin Buchanan was unable to attend the Board Meeting held on 12 October 2015 and the Nomination Committee Meetings held on 12 October 2015 and 9 December 

2015 as these Meetings were devoted to the succession planning of the Chairman.

2.   Patrick De Smedt was appointed a Director of the Company on 1 August 2015 and, therefore, was eligible to attend only four Board meetings, three Audit and Nomination 
Committee meetings and two Remuneration Committee meetings. He was unable to attend one Board and one Nomination Committee meeting, both of which were held 
on the same day and on short notice. 

3.   Baroness Ruby McGregor-Smith was unable to attend the August Board and Committee meetings, all of which were held on the same day, due to a prior engagement 

which she was unable to rearrange.

During the year under review the Non-Executive Directors met on several occasions without the Executive Directors being present.  
The Non-Executive Directors also met on several occasions without the presence of the Chairman.

58

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ANNUAL REPORT 2015Corporate Governance Report

Succession Planning 
Executive development and succession planning discussions are 
held each year. These discussions focus on the development and 
succession of the Executive Directors, Executive Board members 
and other senior managers in the Group with the aim of ensuring 
that existing senior executives are being developed and that there 
is a pipeline of talented senior individuals within the business. 
Development and succession planning is a critical part of the Chief 
Executive Officer’s performance objectives for annual bonus and  
long-term remuneration.

In addition, the Nomination Committee also considers the breadth 
and depth of experience of the Non-Executive Directors and 
considers on a regular basis succession planning for the Board 
as a whole. Information on the Board’s policy on diversity both 
at the Board level and the Group as a whole can be found in the 
Nomination Committee Report on page 61 and the Strategic 
Report on pages 22 and 25.

Performance Evaluation
In line with the Code, each year the Board undertakes a formal 
and rigorous evaluation of its own performance, that of its 
Committees and its individual Directors. An externally facilitated 
evaluation was undertaken in 2013 and in accordance with 
the Code will be undertaken again in 2016. In 2015 the Board 
undertook an internal evaluation of the Board and each of the 
Audit, Nomination and Remuneration Committees. This process 
involved an objective and comprehensive evaluation of the 
balance of skills, knowledge and experience of the Board, how the 
Board works together, whether it is effective and well supported. 
The 2015 evaluation also considered whether the 2014 action 
points (see below) had been dealt with adequately. The evaluation 
was conducted by the Company Secretary by means of detailed 
questionnaires completed by the Board, Committee members and 
regular attendees of the Committees. The results of the evaluation 
for each of the Committees were reviewed and discussed by each 
of the relevant Committees and then reported to the Board as a 
whole, together with the results of the appraisal of the Board itself. 

The 2014 internal evaluation noted the following action plan of 
matters for 2015:

•   The continued development of the Board’s approach to 

strategic planning; 

•  Continued focus on development and succession planning; 

•   Continued development and embedding of risk management 

throughout the business; 

•   Development of a clear Corporate Social Responsibility plan; 

and    

•   Redesign of the schedule of Board and Audit Committee 

meetings.

These action points were followed up and further work was 
completed in respect of each item.

The 2015 evaluation concluded that the Board is well set up to 
be effective; it has the right Executive leadership team in place; 
and continues to build bench strength from within the Group. It 
confirmed that the Board has continued to develop its approach 

to its strategic planning and its focus on development and 
succession planning. Much work had been undertaken during the 
year under review  in respect of risk appetite, risk management 
and the Group’s longer term viability as detailed in the Strategic 
Report on page 40. The Corporate Social Responsibility plan 
was further reviewed by a number of senior executives in the 
Group with a view to improving data gathering and reporting. 
The Group’s corporate and social responsibility activities are 
disclosed in the Strategic Report on pages 21 to 24. The number 
of Board and Committee meetings were reviewed and redesigned 
leading to a reduction in the number of Committee meetings, 
while ensuring that the effectiveness of the Committees was not 
compromised.

An action plan of the more significant matters for further attention 
during 2016 was agreed as follows: 

•   Continue to build the bench strength as part of the ongoing 

succession planning process;

•   With the recent Board changes, review the Board’s ongoing 

improvement of its composition, practices and processes; and

•   Further investigate the strategic investment opportunities in          

key markets which will deliver competitive advantage.

These action points will be reviewed by the Board and its relevant 
Committees in the second quarter of 2016 to ensure they are 
dealt with accordingly. 

In addition, the Chairman appraises the performance of the 
individual Board members and meets with the Directors 
individually to discuss their appraisals. The Senior Independent 
Director is responsible for the evaluation of the Chairman and the 
views of the other Directors are canvassed in this respect. The 
results of the performance evaluation of each Director and the 
Chairman are reported to the Board.

Re-election of Directors
The Company’s Articles of Association provide that each Director 
must retire from office every three years. The Code goes beyond 
this, requiring all Directors to retire and stand for re-election at 
each Annual General Meeting. The Company complies with the 
Code requirement. All Directors, except Patrick De Smedt, will 
submit themselves for re-election at the forthcoming Annual 
General Meeting. Patrick De Smedt, who was appointed a 
Director after the Company’s last Annual General Meeting will, in 
accordance with the Company’s Articles of Association, stand for 
election at the Annual General Meeting.

Internal Control and Risk Management
In accordance with the Code the Board has overall responsibility 
for the effectiveness of the Group’s system of internal control 
and risk management. The procedures established by the Board 
have been designed and implemented to meet the particular 
requirements of the Group and the risks to which it is exposed. 
These procedures also provide an ongoing process for identifying, 
evaluating and managing principal risks. The system of internal 
control includes financial, compliance and operational controls, 
which are designed to meet the Group’s particular needs. These 
controls aim to safeguard Group assets, ensure that proper 

59

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ANNUAL REPORT 2015accounting records are maintained, that the financial information 
used within the business and for publication is reliable and to 
support the successful delivery of the Group’s Strategic Plan. Any 
system of internal control can only provide reasonable, but not 
absolute assurance against material misstatement or loss.

In practice the Board delegates the implementation of the Board’s 
policy on risks and control to executive management and this is 
monitored by an Internal Audit function which reports back to the 
Board through the Audit Committee.

The key elements of our system of internal control are as follows:

•   Group Organisation – The Board of Directors meets nine 

times a year, focusing both on strategic issues and operational 
and financial performance. There is also a defined policy on 
matters reserved strictly for the Board. The Regional Managing 
Director, supported by a Regional Finance Director, of each of 
our four regions is accountable for establishing and monitoring 
internal controls within our respective regions.

•   Annual Business Plan – The Board reviews the Group’s 

strategy and approves an annual Group budget. Performance 
is then monitored by the Board through the review of monthly 
reports showing comparisons of results against budget, 
quarterly forecasts and the prior year, with explanations 
provided for significant variances.

•   Policies and Procedures – Policies and procedures are 

documented over both financial controls and non-quantifiable 
areas such as the Group’s whistleblowing policy and its policy 
relating to anti-bribery and corruption, gifts and hospitality.

•   Risk Management – The Board has established a framework 

for identifying and managing risk, both at a strategic and 
operational level. An overview of this framework and a summary 
of the principal risks identified, together with mitigating actions, 
can be found in the Strategic Report on pages 37 to 39.

•   Internal Audit – The Group Internal Audit function examines 
business process controls throughout the Group on a risk 
basis and reports the findings to the Executive Board and Audit 
Committee. Agreed actions are monitored and reported to the 
Audit Committee.

•   Confirmations from Executive Management – The 

Managing Director and Finance Director of our operations in 
each country formally certify twice a year whether the business 
has adhered to the system of internal control during the period, 
including compliance with Group policies. The statement also 
requires the reporting of any significant control issues that 
have emerged including suspected or reported frauds so that 
areas of Group concern can be identified and investigated as 
required. These confirmations and supporting controls self-
assessment questionnaires are reviewed by the Internal Audit 
function and a summary of findings is provided to the Audit 
Committee for review.

In accordance with the requirements of the Code and the 
recommendations of the FRC’s Guidance on Risk Management  
and Related Financial and Business Reporting, the Board has 
reviewed and agreed its approach to risk and its risk appetite  
when considering its strategy and the management of its risks.  
It has also considered its longer term viability. Details on the Board’s 

risk appetite and its assessment of its longer term viability can be 
found in the Strategic Report on pages 36 and 40. Further, the 
Board, with the assistance of the Audit Committee, has carried 
out a review of the effectiveness of the Group’s risk management 
and internal control systems, including a review of the internal audit 
activities and the financial, operational and compliance controls for 
the period from 1 January 2015 to the date of this Annual Report. 
No significant failings or weaknesses were identified. A confirmation 
of any necessary actions is, therefore, not provided. However, had 
there been any such failings or weaknesses the Board confirms that 
necessary actions would have been taken to remedy them.

Relations with Shareholders 
Communications with shareholders are given a high priority. 
The majority of contact between the Board and shareholders 
is through the Chief Executive Officer and the Chief Financial 
Officer. They make themselves available, where possible, to meet 
with shareholders and analysts at their request. During 2015 
the Executive Directors visited 10 cities on roadshows across 
the United Kingdom, Europe and North America. They also held 
investor conferences and equity sales teams’ briefings, as well 
as over 121 investor meetings. In addition, in September, the 
Company undertook an Investor Relations event showcasing the 
regional leadership teams. This event was attended by a majority of 
the Company’s coverage analysts.

The Annual Report and Accounts is sent to all shareholders  
and is also available on the Company’s website www.page.com.  
The website contains up-to-date information on the Group’s 
activities, published financial results and the presentations used 
for briefings and investor meetings held during the year. These are 
available to download.

The Annual General Meeting is an additional opportunity for all 
Board members to meet with shareholders and investors and give 
them the opportunity to ask questions. Final voting results are 
published through a Regulatory Information Service and on the 
Company’s website following the Meeting.

Conflicts
The Company has implemented robust procedures in line with 
the Companies Act 2006, requiring Directors to seek appropriate 
authorisation from the Board prior to entering into any outside 
business interests which have or could have a direct or indirect 
interest that conflicts, or may conflict, with the Group’s interests. 
These procedures have operated effectively throughout the year 
under review. The Nomination Committee is responsible for 
reviewing possible conflicts of interest. It makes recommendations 
to the Board as to whether a conflict should be authorised and the 
terms and conditions on which any such authorisation should be 
given by the Board. Only Directors without an interest in the matter 
being considered will be involved in the decision and each Director 
must act in a way they consider, in good faith, will promote the 
success of the Group. All Directors are aware of their continuing 
obligation to report any new interests, or changes in existing 
interests, that might amount to a possible conflict of interest in 
order that these may be considered by the Board and appropriate 
authorisation given.

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ANNUAL REPORT 2015Nomination Committee Report

David Lowden
Chairman

Purpose
The Nomination Committee is responsible for ensuring that the 
Company has the executive and non-executive Board leadership 
it requires, both now and for the future.

Membership
During the year under review the members of the Committee were 
Robin Buchanan, who was Chairman of the Committee, Simon 
Boddie, Patrick De Smedt, Danuta Gray, David Lowden and 
Baroness Ruby McGregor-Smith. Patrick De Smedt became a 
member of the Committee on 1 August 2015 on his appointment 
as a Director of the Company. All other members served 
throughout the year. On 31 December 2015 Robin Buchanan 
ceased to be a member, and Chairman, of the Committee when 
he resigned as a Director of the Company. On the same date 
David Lowden was appointed Chairman of the Committee on his 
appointment as Chairman of the Company. During the year under 
review Robin Buchanan’s other significant commitments were 
non-executive director of each of Schroders plc and Lyondell 
Basell Industries NV, and senior adviser to Bain & Company. 
Details of  David Lowden’s other significant commitments can be 
found on page 51.

Only members of the Committee are entitled to attend meetings. 
Other individuals, such as the Chief Executive Officer, the Group 
Human Resources Director and external advisers, may attend 
meetings by invitation when appropriate and necessary.

Responsibilities
The key responsibilities of the Committee are to:

•  Assess and nominate members to the Board; 

•   Maintain the right mix of character, skills and experience on the 

Board and its Committees;

•   Make recommendations to the Board on development and 
succession plans for members of the Board and senior 
management;

•   Approve job descriptions and written terms of appointment for 

Directors; and

•   Review the independence of Non-Executive Directors, taking 

into account their other directorships.

The Committee follows formal and transparent procedures 
for appointing Directors and is assisted in its search for new 
non-executive directors by an independent executive search 

company, The Zygos Partnership. Zygos has no connection with 
the Company other than the provision of this service. A detailed 
candidate profile is recommended by the Committee to the Board.

If approved, a search and selection process based on that profile 
is undertaken. Candidates are identified and selected on merit 
against objective criteria and with due regard to the benefits of 
diversity on the Board, including gender. A shortlist of candidates 
is then interviewed by the Chairman of the Board, the Chief 
Executive Officer and members of the Committee. Thereafter a 
recommendation of appointment is made to the Board.

Geographic and gender diversity is important both at Board level 
and at every other level in the business. It therefore remains the 
Committee’s policy to seek diversity of experience, capability, 
geography and gender in order to create a talented high-
performing Board. Detail of diversity below Board level can be 
found in the Strategic Report on pages 22 and 25.

Activities During the Year
During 2015 the Committee met on six occasions. Details of 
the members’ attendance at meetings of the Committee can 
be found in the Corporate Governance Report on page 58. The 
Committee continues to focus on succession planning both for 
senior management and the Board. The Committee undertook the 
selection of a new Non-Executive Director which resulted in the 
appointment of Patrick De Smedt on 1 August 2015. 

The Committee also considered the extension of the term of 
appointment for each of David Lowden and Simon Boddie whose 
respective letters of appointment had reached the end of their 
initial three-year term in August and September respectively. 
Neither David nor Simon took part in discussions about the 
extension of their own term. The Committee extended both letters 
of appointment, each for a further three year period.

Further, in October 2015 Robin Buchanan informed the Board 
of his intention to step down from the Board at a date to be 
determined. He subsequently resigned as Chairman of the 
Board on 31 December 2015. The process for the selection of 
a chairman to succeed Robin Buchanan on his retirement was 
conducted by the Committee, led by Baroness Ruby McGregor-
Smith, Senior Independent Director.  Ruby was assisted by the 
independent executive search company, The Zygos Partnership. 
Following a thorough process during which the Nomination 
Committee considered both internal and external candidates, 
David Lowden was unanimously recommended to the Board 
as the Company’s next Chairman. The Board approved the 
appointment with effect from 31 December 2015. Neither David 
Lowden nor Robin Buchanan took part in the selection process. 
The activities of the Committee were reviewed as part of the 
Board evaluation process performed during the year under review. 
Details of the evaluation process can be found in the Corporate 
Governance Report on page 59.

Plan for 2016
In 2016 the Committee will continue to review the size of the 
Board, its mix of skills and experience, and succession plans for 
both Executive and Non-Executive Directors.

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ANNUAL REPORT 2015Audit Committee Report

Simon Boddie
Committee Chairman

Purpose
The Audit Committee is the guardian of the integrity of the 
Company’s financial statements and external reporting of 
performance. It also has the responsibility for ensuring that the 
necessary internal controls and risk management systems are in 
place and effective.

Membership
During the year under review the members of the Committee  
were Simon Boddie, who was the Chairman of the Committee, 
Patrick De Smedt, Danuta Gray, David Lowden and Baroness 
Ruby McGregor-Smith. All served throughout the year except 
Patrick De Smedt who was appointed a member of the 
Committee on 1 August 2015 on his appointment as a Director 
of the Company.  David Lowden ceased to be a member of the 
Committee on his appointment as Chairman of the Board on 31 
December 2015. Only members of the Committee are entitled 
to attend meetings. Other individuals, such as the Chairman of 
the Board, the Chief Executive Officer, the Chief Financial Officer, 
the Company Secretary, the Director of Internal Audit and the 
external audit partner are regularly invited to attend meetings as 
appropriate and necessary. The Committee can invite others to 
attend as appropriate.

The Board is satisfied that the Chairman of the Committee has  
the current and relevant financial and accounting experience 
required by the provisions of the Code. Other members of the 
Committee also have recent and relevant financial experience 
and have a sufficiently wide range of business experience and 
expertise such that the Committee can effectively fulfil its role.  
The relevant qualifications and experience of the Committee 
members are shown in their biographies on pages 51 to 54.  
The Committee met with the external auditor during the year 
without the presence of management in order to provide an 
opportunity for confidential discussion. The Director of Internal 
Audit and the external auditor have direct access to the Chairman 
of the Committee throughout the year.

During the year under review the Committee met on seven 
occasions. Details of the members’ attendance at the meetings of 
the Committee can be found in the Corporate Governance Report 
on page 58.  Set out in the table below is a summary of the main 
activities of the Committee during 2015. Key issues covered by 
the Committee are reported to the Board.

Financial Reporting
In its financial reporting to shareholders and other interested 
parties, the Board aims to present a fair, balanced and 
understandable assessment of the Group’s position and 
prospects, providing necessary information for shareholders 
to assess the Company’s business model, strategy and 
performance. The Company has an established process for 
reviewing the annual report and accounts to ensure it is fair, 
balanced and understandable. This was used again this year. It 
included a thorough understanding of the regulatory requirements 
for the annual report and accounts; a process to determine the 
accuracy, consistency and clarity of the data and language; and 
a detailed review by all appropriate parties including external 
advisers. A checklist of all the elements of the process was 
completed to document the process and cascaded sign-off 
implemented through the Group’s management structure 
to provide assurance to the Committee that the appropriate 
procedures had been undertaken by all Group companies.

The Committee has reviewed the Company’s 2015 Annual Report 
and Accounts. It provided comments which were incorporated 
into the Annual Report and Accounts and has advised the Board 
that in its opinion, the Annual Report and Accounts taken as 
a whole is fair, balanced and understandable and provides the 
information necessary to assess the Company’s performance, 
business model and strategy.

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ANNUAL REPORT 2015Audit Committee Report

Main Activities of Audit Committee During 2015

January

August

Review of Financial Statements
• Quarter 4 trading update

March

Review of Financial Statements

•  Draft preliminary announcement and 2014 Annual Report 

and Accounts 

•  External auditor’s year-end report

• Going concern analysis

• Review of non-audit fees

•  Fair, balanced and understandable review

•  Management letter of representation

Risk and Internal Control

•  Ratification of principal risks

•    Internal audit update

Compliance

Review of Financial Statements

• Draft interim report 

Risk and Internal Control

 • Internal audit update

• Risk management update

•  Review of the requirements to incorporate a viability 
statement in the 2015 Annual Report and Accounts

External Auditor

•  External auditor’s 2014 management letter

• External auditor’s interim review

•  Assessment of risk of material misstatement

• Scope of the full year audit

• Interim review management letter of representation

•  Review of external auditor independence and objectivity

•  External auditor partner rotation

Compliance

•  Meeting with external auditor without Executive Directors

• Meeting with external auditor without Executive Directors

External Auditor

•  External auditor satisfaction survey

•  Reappointment of external auditor

April

Review of Financial Statements

• Quarter 1 trading update

July

Review of Financial Statements

• Quarter 2 trading update

October

Review of Financial Statements

• Quarter 3 trading update

December

Review of Financial Statements

•  Review of 2015 Annual Report and Accounts process

Risk and Internal Control

• Internal audit update

•  Approval of internal audit plan for 2016

•  Confirmation of principal risks

•  Review of the approach to incorporate a viability statement 

in the 2015 Annual Report and Accounts

External Auditor

•  Updated assessment of risk of material misstatement

•  Updated scope of the full year audit

•  Approval of the external auditor’s letter of engagement

• Approval of the external auditor’s fees

•   Review of non-audit fees policy

Compliance

•  Year end legislative and procedural matters

• Regulatory update

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ANNUAL REPORT 2015Significant Accounting Issues and Areas of Judgment
The Committee focuses in particular on key accounting policies and practices adopted by the Group and any significant areas of judgment 
that may materially impact reported results as well as the clarity of disclosures, compliance with financial reporting standards and the 
relevant requirements around financial and governance reporting. Details on accounting policies can be found on pages 98 to 101.

The significant issues and areas of judgment considered by the Committee during the year and how these were addressed were  
as follows:

Significant issue

How the Committee addressed the issue

Revenue recognition

Context: Revenue recognition for permanent and temporary placements, with particular 
focus on period end cut off and appropriate accounting treatment in accordance with IFRS 
and Group accounting policies. Revenue from permanent placements is derived from both 
retained assignments (income recognised on completion of defined stages of work) and non-
retained assignments (income recognised at the date an offer is accepted by a candidate 
and where a start date has been determined). Revenue from temporary placements, which 
represents amounts billed for the services of temporary staff, including the salary cost of 
these staff, is recognised when the service has been provided.

Actions taken: The Committee reviews and discusses revenue recognition with 
management, the internal audit team and the external auditor.

Conclusions and rationale: The Committee concluded that the approach to revenue 
recognition was consistent with the policies and that any judgments made were appropriate.

Accounting for Page Recruitment 
System

Context: Accounting for the Page Recruitment System and related applications relating  
to the intangible assets, with particular focus on appropriate cost capitalisation, carrying 
value and useful economic life and its revision. 

Deferred tax and assets and 
transfer pricing provisions

Actions taken: The Committee reviews the cost capitalisation and carrying value twice a 
year to ensure that the judgments made by the Company remain appropriate. The Group 
extended the useful life of specific components of the PRS intangible asset during the year  
to align the useful life of the system with the timing of the benefit.

Conclusion and rationale: The Committee concluded that the appropriate costs have 
been capitalised and the carrying value is fairly stated.

Context: Deferred tax assets and transfer pricing provisions with particular reference to their 
recoverability and adequacy. With c.75% of its operations in overseas territories, the Group 
is subject to significant international tax legislation which impacts the determination of the 
transfer pricing provision.

Actions taken: The Committee reviews this area on a six monthly basis to ensure transfer 
pricing provisions remain appropriate and that deferred tax assets are properly recognised 
and remain recoverable.

Conclusions and rationale: The Committee agreed with management’s assessment of the 
deferred tax assets and provisions held around transfer pricing.

The Committee reviewed with Ernst & Young LLP, the Company’s External Auditor, the methodology used to test the assumptions and 
estimates made by management in each of these areas.

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ANNUAL REPORT 2015Audit Committee Report

External Auditor’s Independence  
and Effectiveness
The Committee monitors the objectivity, independence and 
effectiveness of the external auditor. The Company is mindful of 
the provisions of the Code, best practice, the Competition and 
Market Authority Audit Order and EU audit legislation as regards 
audit firm rotation and the provision of non-audit services. The 
Committee considered both matters in 2014 and 2015.

Ernst & Young LLP, the Company’s current external auditor, were 
appointed in 2011 following a tender process. In accordance 
with professional standards, Ernst & Young LLP operate a policy 
of rotating the Audit Partner every five years. The current Audit 
Partner, Iain Wilkie, who has served as the Company’s Audit 
Partner since the appointment Ernst & Young LLP,  a period of 
four years and six months, will step down after the completion of 
the 2015 year end audit. A new Audit Partner will be appointed for 
the 2016 Audit. 

The Committee considered and approved a formal policy for 
the tender of the external audit in 2014. This provided that the 
Company will retender the external audit at least every ten years 
and it will change the external auditor at least every 20 years. This 
policy remains unchanged.

The Committee reviewed its policy on the use of the external 
auditor for non-audit services again in 2015 and determined 
that the policy should remain unchanged. This policy places a 
prohibition on using the external auditor for:

•   Tax services such as the preparation of tax forms; payroll tax; 
support regarding tax inspections unless support is required 
by law; the calculation of direct and indirect tax and deferred 
tax; and the provision of tax advice (except for employee global 
mobility advice);

•  Services related to the Group’s internal audit function; and

•   The design and implementation of internal control or 

risk management procedures related to the preparation 
and/or control of financial information or the design and 
implementation of financial information technology systems.

Since the approval of the new policy in 2014 the external auditor 
has not been given new instructions for such matters and, where 
such activities were previously performed by the external auditor, 
arrangements have been made to ensure they cease this activity 
by the end of December 2016. 

The Committee considers that in 2015 it has complied with the 
Competition and Market Authority Audit Order. 

Further, during the year under review, the Committee negotiated 
the terms of the external auditor’s engagement letter, discussed 
and agreed the scope of the year end audit and approved the 
audit fee. Details of the fees paid to Ernst & Young LLP during 
2015 in respect of non-audit services are shown on page 104.

The objectivity and independence of the external auditor is 
safeguarded by:

•   Obtaining assurances from the external auditor that adequate 
policies and procedures exist within its firm to ensure that 
the firm and staff are independent of the Group by reason 
of family, finance, employment, investment and business 
relationship (other than in the normal course of business);

•   Enforcing a policy of reviewing all cases where it is proposed 

that a former employee of the external auditor be employed by 
the Group in a senior management position or at Board level;

•   Monitoring the external auditor’s compliance with applicable 
UK ethical guidance on the rotation of audit partners; and 

•   Enforcing a policy concerning the provision of non-audit 

services by the external auditor.

The Committee considers the annual appointment of the 
auditor by shareholders at the Annual General Meeting to be a 
fundamental safeguard.

The performance and effectiveness of the auditor is also reviewed 
annually by the Committee. This covers qualification, expertise, 
resources and reappointment as well as assurance that there 
are no issues which could adversely affect the external auditor’s 
independence and objectivity taking into account the relevant 
standards. In this respect the Committee reviewed the:

•   Robustness of the external auditor’s plan and its identification 

of key risks;

•   Fulfilment of the agreed external audit plan and any variations 

from the plan;

•   Robustness and perceptiveness of the external auditor in 

handling key accounting and audit judgments;

•   Content of reports provided to the Committee by the external 

auditor including reporting on internal control; and

•   Feedback from management which is ascertained from staff 
surveys completed by staff involved in the audit process.  

Following a full evaluation of the external auditor at the end of 
the 2015 audit, the Committee recommended to the Board the 
reappointment of Ernst & Young LLP as Auditor of the Company 
at the forthcoming Annual General Meeting.

Internal Control and Risk Management 
The Board’s responsibilities for and their report on risk 
management and  the systems of internal control and their 
effectiveness are set out in the Corporate Governance Report on 
pages 59 and 60.

On behalf of the Board the Committee reviewed the Group’s risk 
assessment procedures for identifying its principal risks and its 
longer term viability. The risk assessment takes account of all 
risks, including environmental, social and governance matters, 
inherent in the strategy of the business and its plan. These 
procedures include regular reports to the Committee from the 
Director of Internal Audit on the performance of the system of 
internal control and on its effectiveness in managing material risks 
and identifying any control failings or weaknesses.

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ANNUAL REPORT 2015The Committee also reviews the Group’s risk management 
process annually, with the outcome being reported to the Board. 
This, together with regular updates to the Board on material risks, 
allows the Board to make the assessment on the systems of 
internal control and the residual risk for the purpose of making 
its public statement. The risk process, together with the key 
risks and their indicators, have been identified and mitigating 
actions are described in the Strategic Report on pages 35 to 
39. Key performance indicators and management incentives are 
highlighted for the main financial, strategic and people risks in the 
Strategic Report on page 6.

Where weaknesses have been identified in the internal control 
system for the mitigation of risks to an acceptable level, plans to 
strengthen the control system are put in place. Action plans in this 
respect are regularly monitored until complete. During the period 
under review there were no control failings or weaknesses that 
resulted in unforeseen material losses.

Internal Audit Activities
During the year under review the Committee monitored and 
reviewed the effectiveness of the Internal Audit function. The 
Group’s Internal Audit function comprises a Director of Internal 
Audit and a team of internal auditors. A new Director of Internal 
Audit was appointed during 2014 which brought an increased 
breadth and depth of risk and internal control experience to 
the function. The Director of Internal Audit reports to the Chief 
Financial Officer on a day-to-day basis, but also has a reporting 
line to the Chairman of the Audit Committee as well as direct 
access to the Committee and the Board. This ensures there is 
opportunity for frank and open dialogue. The scope of work for 
the Internal Audit function is agreed with the Committee annually 
with the findings from internal audits being reported to the 
Executive Board and the Audit Committee. Businesses are visited 
on a rotational risk-based approach to assess the effectiveness of 
controls to mitigate risks to an acceptable level. All major risks are 
addressed in this process, including those around governance, 
environmental and social related matters.

Actions to maintain and improve the effectiveness of the control 
environment are agreed with the Executive Board and are 
monitored and reported to the Committee. Risks are also  
regularly reviewed and required changes are made to the risk 
profile and, where necessary, to the activity of Internal Audit. All 
changes to the Internal Audit plan are agreed with the Chairman  
of the Committee and reported to the Executive Board and  
the Committee.

Committee Evaluation
The activities of the Committee were reviewed as part of  
the Board evaluation process performed during the year under 
review. Details and the outcome of the evaluation process can be 
found in the Corporate Governance Report on page 59.

Fraud
The Committee reviews the procedures for the prevention and 
detection of fraud in the Group. Suspected cases of fraud must 
be reported to the Chief Financial Officer and the Director of 
Internal Audit and investigated by operational management and 
Internal Audit. The outcome of any investigation is reported to 
the Committee. A register of all suspected fraudulent activity and 
the outcome of any investigation is kept and is circulated to the 
Committee on a regular basis. During the year in question, no 
frauds of a material nature were reported.

Anti-Bribery and Corruption and  
Business Ethics
The Company has a Code of Conduct which can be found on our 
website www.page.com. This sets out the standards of behaviour 
by which all employees of the Group are bound and is based on 
the Company’s commitment to acting professionally, fairly and 
with integrity.

The Group maintains a zero tolerance approach against 
corruption. It has an established anti-bribery and corruption policy, 
which includes guidance on the giving and receiving of gifts and 
hospitality. This policy applies throughout the Group. The policy 
and the training of employees was reviewed and updated during 
2014. It was implemented by means of policy guidelines and 
the training of Regional Finance Directors who then cascaded 
the training and guidelines to all relevant employees within each 
operating unit.

All managers and all staff in risk areas across the Group 
are required to undertake training by means of review and 
presentation of standard Group prepared training material. A gifts 
and entertainments register is maintained to ensure transparency. 
A review of compliance with the policy is undertaken annually. 
The review undertaken in 2015 showed there was a good 
understanding of the issue and no breaches were reported.    

Whistleblowing
In accordance with the provisions of the Code, the Committee 
is responsible for reviewing the arrangements whereby staff 
may, in confidence, raise concerns about possible improprieties 
in financial reporting or other matters and ensuring that these 
concerns are investigated and escalated as appropriate. This is 
promoted in all regions by the Internal Audit function and is run 
by an external third party and is available to all employees in the 
Group. There were no whistleblowing incidents reported during 
the year under review.

Simon Boddie 
Chairman of the Audit Committee

9 March 2016

66

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ANNUAL REPORT 2015Directors’ Remuneration Report

Danuta Gray
Committee Chairman

Annual Statement
Dear Shareholder, 

On behalf of the Board, I am pleased to present the Directors’ 
Remuneration Report for the year ended 31 December 2015. 
I was delighted to be appointed as Chair of the Remuneration 
Committee from 31 December 2015 when David Lowden 
stepped down on his appointment as Chairman of the Board.  
My thanks go to David who served as Chair of the Committee  
for the past four years.

This Director’s Remuneration Report is split into three parts: 
this Statement; the Annual Report on Remuneration; and the 
Remuneration Policy Table for Executive Directors and Non-
Executive Directors. (The full Remuneration Policy Report can 
be found on our website at www.page.com). The Remuneration 
Policy Report was first published in 2013 and was put to, and 
approved by, shareholders at the June 2014 Annual General 
Meeting. There were no changes to this policy in 2015. Further, it 
is the intention of the Remuneration Committee not to make any 
changes to the remuneration policy in 2016.

The approach of PageGroup’s Remuneration Committee has 
remained consistent with previous years; Executive Directors and 
senior executives receive a mix of annual and long term incentives 
which reward strong business and financial performance in line 
with the Company’s strategy. These are measured against robust 
benchmarks. Using financial, strategic and people objectives, 
the business looks to achieve a coherence of assessment and 
measurement across agreed KPIs, risks and remuneration. The 
Committee believes it has the proportions appropriately balanced, 
with a combination of financial metrics and other criteria. It is 
the achievement of the combination of these objectives that we 
believe maximises the potential for long-term and sustainable 
shareholder value.

The Remuneration Committee addressed the following matters  
in 2015:

Base Salary

In 2015 base salaries for the Chief Executive Officer and the Chief 
Financial Officer were increased by 1.8% and 2.5% respectively. 
For 2016, the Committee has decided to increase the Chief 
Executive Officer’s base salary by 2%.  Kelvin Stagg was 
appointed as PageGroup’s Chief Financial Officer in June 2014  
and was awarded a below market salary on his appointment. 
Since his appointment Kelvin has taken on additional areas of 
responsibility. In line with the Company’s Remuneration Policy,  
the Committee has decided to award Kelvin a staged salary 
increase of 5.7% for 2016. This will bring his salary in line with 
his benchmarked peer group.  These base salary increases for 
the Chief Executive Officer and the Chief Financial Officer are, 
respectively, in line with and above the increase for the UK Head 
Office workforce.

Annual Bonus

As in previous years, the performance criteria in 2015 remained a 
mix of profit before tax and the achievement of strategic targets.  
Targeted performance for annual bonus purposes was a growth 
in profit before tax and exceptional items of 17.1% in constant 
currency. Details of the strategic targets and the assessment of 
performance against those targets can be found on page 70. 

With the delivery of the 2015 financial, strategic and people 
objectives, the total annual bonus payout for the Chief Executive 
Officer was determined at £681,932, being 68% of the maximum 
bonus opportunity and for the Chief Financial Officer was 
£309,276, being 67% of the maximum bonus opportunity.

Long-Term Incentives

The Remuneration Committee awarded shares under the 
PageGroup Long Term Incentive Plan to both Executive 
Directors. The awards made in 2015, together with the 
relevant performance criteria, are detailed on pages 72 and 74 
respectively. For 2016 an award, as a percentage of base salary, 
will be 200% for the Chief Executive Officer and an increase in 
award to 175% of base salary for the Chief Financial Officer. This 
increased award was made as part of the staged remuneration 
increase noted above. The performance criteria relating to 
these awards, which the Committee believe are appropriately 
challenging, are 62.5% measured against cumulative EPS targets,  
12.5% against comparative growth rates and 25% against 
strategic objectives. The Committee consider the strategic targets 
are commercially sensitive and performance against these will be 
reported retrospectively.

On behalf of the Committee I thank you for your continued 
support and trust that you find the Directors’ Remuneration 
Report informative. I very much hope that we will receive your 
support at the 2016 AGM.

Danuta Gray 
Chairman of the Remuneration Committee

9 March 2016

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ANNUAL REPORT 2015This part of the report has been prepared in accordance with 
Part 3 of the Large and Medium-sized Companies and Groups 
(Accounts and Reports) (Amendment) Regulations 2013. The 
information on pages 68 to 79 has been audited where required 
under the Regulations. The elements of the Directors’ Annual 
Remuneration Report subject to audit are the: 

The 2014 Board and Committee evaluation process 
recommended that meetings of the Board standing committees 
could be streamlined into fewer but longer meetings. As a 
consequence the Committee met a total of three times during 
2015 and discussed the following matters:

•   The setting of performance targets for the 2015 incentive 

(a)   Single total figure for remuneration and the accompanying 

awards made to the Executive Directors;

•  Monitoring the progress of strategic objectives;

•  Reviewing reporting regulations regarding remuneration;

•   Approving the amount of bonuses and share plan awards for 
the Executive Directors based on pre-set performance targets;

•   Reviewing various shareholder bodies’ communications and 

policies in respect of remuneration; and

•   Undertaking its annual review and approval of salaries 

and incentives of the Executive Directors and other senior 
executives.

The Remuneration Committee set out in the 2013 Annual Report 
and Accounts the PageGroup Remuneration Policy which was 
approved by shareholders at the Company’s Annual General 
Meeting held on 5 June 2014. Full details of the shareholder 
voting in this respect can be found on page 79. A copy of the 
Remuneration Policy in full can be found in the 2013 Annual 
Report and Accounts in the Investors section of our website www.
page.com. A summary of the key aspects of the Remuneration 
Policy can be found on pages 80 to 81. The Committee 
continued to operate this Remuneration Policy during 2015 and 
intends to continue its operation during 2016.

notes;

(b)   Details of the performance against metrics for variable awards 

included in the single sum;

(c)  Details of the long-term variable pay awarded in 2015;

(d)  Details on the payments to past Directors;

(e)  Details on payments for loss of office; and

(f)  Section on outstanding share awards.

During the year under review the members of the Committee 
were David Lowden who was Chairman of the Committee, Simon 
Boddie, Patrick De Smedt, Danuta Gray and Baroness Ruby 
McGregor-Smith. All served throughout the year except Patrick 
De Smedt who became a member of the Committee on his 
appointment as a Director of the Company on 1 August 2015. 
Further, on 31 December 2015 David Lowden ceased to be a 
member and  Chairman of the Committee on his appointment  
as Chairman of the Company. On the same date Danuta Gray 
was appointed Chairman of the Committee. Details of the 
members’ attendance at meetings of the Committee can be  
found on page 58.

Only members of the Committee are entitled to attend meetings. 
Other individuals, such as the Chairman of the Board, who 
attends meetings of the Committee regularly, the Chief Executive 
Officer, the Chief Financial Officer, the Group Human Resources 
Director and external advisers, may attend meetings by invitation 
when appropriate and necessary. No Director takes part in 
discussions relating to their own remuneration.

The Committee appointed New Bridge Street as its remuneration 
consultants in September 2013 as a result of a competitive 
retendering process. New Bridge Street is a member of the 
Remuneration Consultants Group and as such voluntarily 
operates under the code of conduct in relation to executive 
remuneration consulting in the UK. New Bridge Street is a 
member of the Aon Group who provided insurance services to 
the Company during the year under review. £97,000 was paid 
to Aon in respect of broker fees. During the year New Bridge 
Street has provided independent advice to the Committee on 
the setting of performance criteria for the Company’s various 
incentive arrangements; benchmarking of remuneration against 
market levels, renewal of share schemes for senior employees 
and advised on the remuneration report. The fees paid to New 
Bridge Street totalled £17,395. New Bridge Street did not 
provide any services to the Company. The Committee also 
received input from the Chairman, Chief Executive Officer, 
Company Secretary and Group Human Resources Director.

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ANNUAL REPORT 2015Directors’ Remuneration Report

Directors’ Remuneration as a single figure
The tables below report a single figure for total remuneration for each Director for the years ended 31 December 2015  
and 31 December 2014.

2015

Executive

Steve Ingham

Kelvin Stagg

Non Executive

Robin Buchanan

Simon Boddie

Patrick De Smedt

Danuta Gray

David Lowden

Ruby McGregor-Smith

2014

Executive

Steve Ingham

Kelvin Stagg

Non Executive

Robin Buchanan

Simon Boddie

Danuta Gray

David Lowden

Ruby McGregor-Smith

Tim Miller

Notes:

Salary  
and Fees 
(note 1)
£’000

Benefits 
(note 2)
£’000

Pensions 
(note 3)
£’000

Short-term 
incentives 
(note 4) 
£’000

Long-term 
incentives 
£’000

575

307

233

66

22

52

67

58

35

24

–

–

–

–

–

–

144

61

–

–

–

–

–

–

682

309

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Dividends 
paid on 
unvested 
shares
£’000

153

50

–

–

–

–

–

–

Salary  
and Fees 
(note 1)
£’000

Benefits 
(note 2)
£’000

Pensions 
(note 3)
£’000

Short-term 
incentives 
(note 4) 
£’000

Long-term 
incentives 
£’000

Dividends 
paid on 
unvested 
shares
£’000

565

171

228

64

51

64

56

31

37

14

–

–

–

–

–

–

138

34

–

–

–

–

–

–

702

178

–

–

–

–

–

–

–

–

–

–

–

–

–

–

52

11

–

–

–

–

–

–

Total
£’000

1,589

751

233

66

22

52

67

58

Total
£’000

1,494

408

228

64

51

64

56

31

1.  (a) Salary and fees represent the salary and fees paid in cash in respect of the financial year. 

(b) The salary and fees paid to Kelvin Stagg for the 2014 financial year reflect that he was appointed part way through the year.

2.   Benefits represent the taxable value of the benefits provided in the year and comprise a company car or cash equivalent; fuel; permanent health insurance; medical 

insurance; life insurance; and in respect of the Chief Executive Officer, golf club membership used for corporate entertaining.

3.  Pension includes the cash value of Company contributions to defined contribution pension plans and cash payments in lieu of pension contributions.

4.  The “Short-Term Incentives” figure for each of the 2014 and 2015 years includes the annual cash bonus.

5.  Patrick De Smedt was appointed a Director of the Company on 1 August 2015. The fees shown in the 2015 table reflect the amount paid to him from the date of 
      appointment to 31 December 2015.

6.  Robin Buchanan ceased to be a Director of the Company on 31 December 2015. The fees noted above cover the period 1 January 2015 to 31 December 2015.

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ANNUAL REPORT 2015 
Determination of Annual Bonus for the Financial Year Ended 31 December 2015
The annual bonus payment for the Executive Directors for the financial year ended 31 December 2015 was determined as follows:

Bonus for Profit Before Tax 
(PBT) performance

Bonus for Strategic     

Performance

Total bonus

Role

CEO

£’000

% of salary

% of maximum 
total bonus

Potential

718,750

Actual

417,432

Potential

287,500

Actual

264,500

Potential

1,006,250

125

71

73

41

50

29

46

27

175

100

Actual

681,932

119

68

CFO

£’000

307,500

178,588

153,750

130,688

461,250

309,276

% of salary

% of maximum

100

67

58

39

50

33

43

28

150

100

101

67

As in prior years, the PBT thresholds and maximum targets for 2015 were set having considered both internal budgets and market 
expectations, being adjusted for the impact of foreign currency in the financial year.

The PBT thresholds and maximum targets were £68.9m and £114.8m. The actual outcome of PBT before exceptional items was £90.7m 
which resulted in the payment of £417,432 to Steve Ingham which represented 58% of  £718,750, this being the maximum payable under 
this measure. Kelvin Stagg received £178,588 which represented 58% of £307,500, this being the maximum payable under this measure.

Performance against the strategic measures was assessed against a number of areas, both financial and environmental, social and 
governance. The maximum payment for the delivery of strategic performance objectives in 2015 was equal to 50% of base salary. The 
Committee assessed performance against these measures at the end of 2015 in line with the framework set out at the beginning of the 
year. These areas, together with the Committee’s assessment of performance, are set out in the table below:

Strategic performance

Assessment of 2015 performance

Succession planning and additional training of senior management were completed 
in the year. Many people development initiatives were undertaken throughout the 
year, with diversity being of particular note. Good progress was made in all three 
strategic markets with operational efficiencies being implemented. Significant 
progress had been made in respect of PRS with an 85% Group roll-out having been 
achieved by the year end.

The development of a global financial executive team was completed during 2015. 
Risk management and internal control continued to operate effectively, with risk 
management being further embedded into the Group’s operations and divisions. 
Significant work was completed in respect of risk appetite and risk assessment.  
The cost management, financial, strategic and management information processes; 
and the tax and treasury functions made further progress since the previous year.

Steve Ingham – CEO

Areas of focus:

-  Executive Leadership Development

-  Strategy Development

-   PageGroup People Development

-  PageGroup IT systems

Kelvin Stagg – CFO

Areas of focus:

-  Executive Leadership Development

-   Risk Management and  

Internal Controls

-   Cost Management, Financial,  
Strategic and Management 
Information

-  Tax and Treasury Management

Based on this assessment the Remuneration Committee determined that 46% of salary was payable to Steve Ingham, representing  
92% of the maximum payable under this element and 43% was payable to Kelvin Stagg representing 85% of the maximum payable under  
this element.

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ANNUAL REPORT 2015Directors’ Remuneration Report

Deferred Annual Bonus
Any bonus above 125% for each of the Chief Executive Officer and the Chief Financial Officer is deferred into Ordinary shares of the 
Company. As shown on page 70 the annual bonus for the financial year ended 31 December 2015 for the Chief Executive Officer and the 
Chief Financial Officer was 119% and 101% of salary respectively and, therefore, no bonus was deferred.

Long-Term Incentives included in the Single Figure Table
The “long-term incentives” figure represents the Performance Awards granted under The Michael Page International Incentive Share Plan 
(ISP). The 2015 value represents the value of the percentage of the Performance Award held by each of the Chief Executive Officer  
and the Chief Financial Officer that was granted on 12 March 2013. The performance period of the 2013 Performance Award ended on  
31 December 2015 and details of the performance condition are set out on page 72 with the description of outstanding share awards on 
page 72. Over the performance period, the Company’s average annual EPS growth was equal to 11.0%. This resulted in no shares vesting 
and, therefore, there is no value for this award in the single figure table. The EPS calculation is as follows:

2013 LTIP Award – performance condition measurement

Base year 2012 adjusted* EPS

Actual 2015 adjusted* EPS

RPI index for December 2012

RPI index for December 2015

Earnings growth across the period

RPI growth across the period

EPS growth across the period

Average annual EPS growth

17.40

24.16

231.90

245.50

38.82%

5.86%

33.0%

11.0%

*  To ensure that EPS measurement is consistent across years, adjustments are made to exclude the charge for share options and incentive plans, together with related taxation, 

from both the base and the measurement year. The EPS is not adjusted for the cost of the Executives Directors’ deferred bonus shares where relevant.

Percentage Change in Remuneration for the Chief Executive Officer
The following table provides a summary of the 2015 increase in base salary for the Chief Executive Officer compared to the average 
increase for the Group Head Office population in the same period. Also included is the proposed 2016 salary increase for the purpose  
of comparison.

Salary

Chief Executive Officer

Group Head Office population

2

21

1.8

2.51

2.7

3.01

Proposed  
2016 increase %

2015 
increase %

2014  
increase %

Note:
1.  Represents average increase.

The Group Head Office population was chosen as the most relevant population comparison as the Chief Executive Officer is based in the 
UK, as are the Group Head Office staff, and the Group Head Office population does not include operational staff incentivised against sales 
targets.

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ANNUAL REPORT 2015Details of the Long-Term Incentive Award made in 2015
On 20 March 2015 an award of shares under the Long-Term Incentive Plan was made to each of the Chief Executive Officer and the Chief 
Financial Officer as follows:

Executive

Type of Award

Basis of Award

Face Value

% of Award 
if vesting at 
threshold

End of performance 
period

Steve Ingham

          211,413 shares

           200% of salary

                 £1,130,000

                           25%          31 December 2017

Kelvin Stagg

            84,191 shares

           150% of salary

                    £450,000

                           25%          31 December 2017

Note: 
The market price of the shares as at the date of grant was 534.50p.

The performance conditions attaching to the Long-Term Incentive Plan awards can be found on page 74.

Outstanding Share Awards
This section sets out the share interests of the Executive Directors under the old ISP, the old Annual Bonus plan, the legacy Executive 
Share Option Scheme, the 2009 Share Option Scheme, Long-Term Incentive Plan and the Deferred Cash Plan.

Incentive Share Plan – Performance Award
Details of Performance Awards made under the Incentive Share Plan were as follows:

Number 
of shares 
at 
1 January 
2015

Grant 
date

Granted 
during 
the
 year

Vested 
during 
the 
year

Lapsed 
during the 
year

Number of 
shares at  
31 December 
2015

Executive

Steve Ingham

12 March 2012

41,005

Steve Ingham

11 March 2013

41,968

Total

Kelvin Stagg

11 March 2013

Total

82,973

9,427

9,427

–

–

–

–

–

–

–

–

–

–

(41,005)

–

–

(41,005)

–

–

41,968

41,968

9,427

9,427

End of 
performance
period

31 December 
2014

31 December 
2015

Vesting 
date

12 March 
2015

11 March 
2016

31 December 
2015

11 March 
2016

The performance conditions relating to the Performance Awards made to the Executive Directors are noted below.

Value of Shares subject to Performance  
conditions vesting on Award Date

Shares with greater value than 75% of Participant’s salary at Award Date

Shares with value between 50% and 75% of Participant’s salary at Award Date

Shares with value up to 50% of Participant’s salary at Award Date

Average annual growth in Company EPS in 
excess of the increase in the Retail Prices Index 
over three years

10%

7.5%

5%

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ANNUAL REPORT 2015Directors’ Remuneration Report

Incentive Share Plan – Deferred Awards
Details of the Deferred Awards under the Incentive Share Plan that remain outstanding at 31 December 2015 are as follows:

Executive

Steve Ingham

Steve Ingham

Total

Kelvin Stagg

Total

Grant 
date

12 March 
2012

11 March 
2013

11 March 
2013

Number of 
shares at 
1 January 
2015

Granted 
during 
the
 year

Vested 
during 
the 
year

Lapsed 
during 
the year

Number of 
shares at  
31 December 
2015

End of 
performance
period

82,011

 83,937

165,948

18,854

18,854

–

–

–

–

–

(82,011)

–

(82,011)

–

–

–

–

–

–

–

–

83,937

83,937

18,854

18,854

N/A

N/A

N/A

Vesting 
date

12 March 
2015

11 March 
2016

11 March 
2016

Long-Term Incentive Plan
Details of awards made under the Long-Term Incentive Plan that remain outstanding at 31 December 2015 are as follows:

Grant 
date

11 March 
2014

20 March 
2015

11 March 
2014

20 March 
2015

Number of 
shares at 
1 January 
2015 

Granted 
during 
the
 year

Vested 
during 
the 
year

Lapsed 
during 
the year

Number of 
shares at  
31 December 
2015

227,273

–

–

211,413

227,273

211,413

70,248

–

–

84,191

70,248

84,191

–

–

–

–

–

–

–

–

–

–

–

–

227,273

211,413

438,686

70,248

84,191

               154,439

End of 
performance
period

31 December 
2016

31 December 
2017

31 December 
2016

31 December 
2017

Vesting 
date

11 March 
2017

20 March 
2018

11 March 
2017

20 March 
2018

Executive

Steve Ingham

Steve Ingham

Total

Kelvin Stagg

Kelvin Stagg

Total

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ANNUAL REPORT 2015The performance criteria relating to the Long-Term Incentive Plan awards granted in the year are as follows:

Performance measure

Weighting (% of award)

% of award vesting at threshold

Cumulative 3-year real EPS

Comparator gross profit growth

Strategic targets

 62.5%

 12.5%

 25%

25%

25%

25%

The shares subject to the cumulative three-year EPS performance condition will vest as follows after the completion of the three year 
performance period: 

•  25% will vest for achieving three-year cumulative EPS of 66p; 

•  100% of the shares will vest for achieving three-year cumulative EPS of 87p; and

•   Between 25% to 100% of the shares will vest for three-year cumulative EPS in between 66p and 87p. 

The shares subject to the comparator gross profit measure will vest as follows after the completion of the three year performance period:

•  25% will vest for achieving the median gross profit growth of the comparator group; 

•  100% of the shares will vest for achieving the upper quartile gross profit growth of the comparator group; and

•   Between 25% to 100% of the shares will vest for achieving gross profit growth in between median and upper quartile. 

The comparator group comprises the following companies and where relevant and practical, is measured only against organic growth 
against relevant divisions: Adecco, Hays, Hudson, Manpower, Randstad, Robert Half, Robert Walters and SThree.

The Committee currently considers the targets for the other performance measures to be commercially sensitive and will disclose the 
performance targets once the final vesting outcome has been determined.

Annual Bonus Plan
Details of awards which vested under the old Annual Bonus Plan during 2015 were as follows:

Executive

Steve Ingham

Total

Grant 
date

11 March 
2013

Number of 
shares at 
1 January 
2015

Granted 
during 
the
 year

Vested 
during 
the 
year

Lapsed 
during 
the year

Number of 
shares at  
31 December 
2015

End of 
performance
period

8,631

8,631

–

–

(8,631)

(8,631)

–

–

–

–

N/A

Vesting 
date

11 March 
2015

Kelvin Stagg does not hold any awards under the Annual Bonus Plan. No awards were made under the Annual Bonus Plan during 2015.

74

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ANNUAL REPORT 2015Directors’ Remuneration Report

Executive Share Option Scheme
Details of options granted under The Michael Page International plc Executive Share Option Scheme and the Michael Page 2009 Share 
Option Scheme that remain outstanding at 31 December 2015 are as follows:

The Michael Page Executive Share Option Scheme

Executive

Grant date

Steve Ingham

10 March 2010

Total

Kelvin Stagg

10 March 2010

Total

Number of 
options at 
1 January 
2015 or 
date of 
appointment

374,147

374,147

50,000

50,000

Exercised  
during 
the
 year

Lapsed 
during 
the year

Number of 
options  at  
31 December 
2015

–

–

–

–

–

–

–

–

374,1471

374,147

50,0001

50,000

Exercise 
price (p)

Exercise 
period

381.5

2013-2020

381.5

2013-2020

Note:
1.   At 31 December 2015 all options had vested and were available for exercise. 

The market price of the shares as at 31 December 2015 was 484.30p per share, with a range during the year of 399.40p to 560.50p  
per share. 

The Michael Page 2009 Share Option Scheme

Grant date

9 March 2009

11 March 2011

12 March 2012

Number of 
options at 
1 January 
2015

Exercised  
during 
the
 year

Lapsed 
during 
the year

Number of 
options at  
31 December 
2015

20,0001

30,000

30,0001

80,000

–

–

–

–

–

–

–

–

20,000

30,000

30,000

80,000

Exercise 
price (p)

187.50

491

477

Exercise 
period

2012-2019

2014-2021

2015-2022

Executive

Kelvin Stagg

Kelvin Stagg

Kelvin Stagg

Total

Note: 

1.  At 31 December 2015 40,720 of the options had vested and were available for exercise.

Steve Ingham does not hold any options under The Michael Page 2009 Share Option Scheme.

Deferred Cash Plan
Details of awards made under the Deferred Cash Plan that remain outstanding at 31 December 2015 are set out below:

Executive

Kelvin Stagg

Total

Grant date

12 March 2012

Award at  
1 January 
2015

£40,000

£40,000

Awards 
made 
during the 
year

–

–

Vested 
during 
the year

£40,000

£40,000

Lapsed 
during the 
year

Awards at  
31 December 
2015

–

–

–

–

Vesting date

12 March 2015

Steve Ingham does not hold an award under the Deferred Cash Plan.

75

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ANNUAL REPORT 2015Statement of Directors’ Shareholdings
It is the Company’s policy that Executive Directors are required to build and hold a direct beneficial holding in the Company’s Ordinary 
shares of an amount equal to two times their base salary. As at 31 December 2015 Steve Ingham complied with this requirement. Kelvin 
Stagg who was appointed a Director during 2014 is in the process of building the required minimum holding.

The beneficial interests of the Directors who served during 2015, and their connected persons, in the Ordinary shares of the Company are 
shown in the table below. The table shows interests which are held outright and does not include interests held in shares which are subject 
to ongoing vesting and/or performance conditions which are set out on pages 72 and 73 or share options which have vested but have not 
been exercised, as set out on page 75.

Ordinary 
shares 
as at  
1 January 
2015 

Ordinary shares 
acquired on vesting of 
share awards

ISP

ABP

Total

Executive 
Directors

Purchased 
in year

Disposal  
in year

No 
longer a 
connected 
person

Ordinary 
shares as at  
31 December 
2015

Value of 
holding as at  
31 December 
2015 

Steve Ingham

1,736,267

82,011

8,631

90,642

Kelvin Stagg

14,804

–

–

–

–

–

(42,902)

(500,000)

1,284,007

£6,218,446

–

–

14,804

£71,696

Executive 
Directors 
Value of 
holding as at  
31 December 
2015 as a  
% of salary

1,081

23

Notes:
1.   In addition to the Ordinary shares shown in the table above, Steve Ingham and Kelvin Stagg have a beneficial interest in the Ordinary shares shown on pages 72 and73 as 

outstanding awards under the Long-Term Incentive Plan and the Incentive Share Plan.

2.    Steve Ingham: During the year under review 82,011 Ordinary shares vested pursuant to a deferred award under the ISP and 8,631 Ordinary shares vested pursuant to an 

award under the old Annual Bonus Plan.

3.  The value of the Executive Directors’ holdings uses the closing share price on 31 December 2015 of 484.30p per share.

Non-Executive Directors

Ordinary shares of 1p

As at 1 January 2015

Purchased in the year

As at 31 December 2015

Robin Buchanan

Direct Holding

138,027

–

138,027

No other Non-Executive Director held Ordinary shares in the Company during the year under review.

There have been no changes to the Directors’ shareholdings since 31 December 2015 to the date of this Directors’ Remuneration Report. 

Relative Importance of Spend on Pay 
The graph below shows details of the Company’s retained profit after tax, distributions by way of dividend, overall spend on pay to all 
employees (see Note 4 in the financial statements on page 104) overall spend on Directors’ pay as included in the single figure table on 
page 69 and the tax paid in the financial year. The percentage change to the prior year is also shown.

+14%

352.8

310.1

2015

2014

+12%

>100%

66.2

59.3

85.1

32.7

Profit after 
tax (£m)

Dividends
paid (£m)

25.4

0

Shares
purchased by 
the EBT (£m)

Overall spend 
on pay (£m)

+19%

2.8

2.4

Overall spend 
on Directors’ 
pay (£m)

+24%

19.1

15.4

Tax paid
(£m)

£m

400

300

200

100

0

76

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ANNUAL REPORT 2015Directors’ Remuneration Report

Service Contracts and Letters of Appointment
All Executive Directors’ service contracts contain a twelve month notice period. The service contracts also contain restrictive covenants 
preventing the Executive Directors from competing with the Group for six months following the termination of their employment and 
preventing the Executive Directors from soliciting key employees, clients and candidates of the employing company and Group companies 
for twelve months following termination of employment. The Remuneration Committee has the right to exercise mitigation in the event  
of termination.

Non-Executive Directors, including the Chairman of the Board, are engaged under letters of appointment and do not have service 
contracts with the Company. They are appointed for a fixed term of three years, during which period the appointment may be terminated 
by either party upon giving one month’s written notice or in accordance with the provisions of the Articles of Association of the Company. 
There are no provisions on payment for early termination in the letters of appointment. After the initial three-year term, they may be 
reappointed for a further term of three years, subject to annual re-election at the Annual General Meeting. Copies of the service contracts 
and letters of appointment are available for inspection during normal business hours at the Company’s registered office.

Executive Director

Service Contract Date

Unexpired Term 

Notice Period

Steve Ingham

Kelvin Stagg

31 December 2010

6 June 2014

No specific term

No specific term

12 months

12 months

Non-Executive Directors

Letter of Appointment Date

Unexpired Term at 31 December 2015

Simon Boddie

Patrick De Smedt

Danuta Gray

David Lowden

Ruby McGregor-Smith

24 September 2015

1 August 2015

10 December 2013

22 August 2015

23 May 2013

31 months

30 months

11 months

30 months

5 months

Implementation of the Remuneration Policy for Executive Directors in 2016
Base Salary
The base salaries of the Executive Directors were considered with reference to the general salaries across the Group Head Office 
population and other market benchmarks. The Remuneration Committee decided to increase the salary of the Chief Executive Officer and 
the Chief Financial Officer by 2% and 5.7% respectively. Kelvin Stagg was appointed as PageGroup’s Chief Financial Officer in June 2014  
and was awarded a below market salary on his appointment. Since his appointment Kelvin has taken on additional areas of responsibility. 
In line with the Company’s Remuneration Policy,  the Committee has decided to award Kelvin a staged salary increase of 5.7% for 2016.

Annual Bonus
The operation of the annual bonus will remain unchanged in 2016 with the same weighting between financial and other strategic measures 
as in 2015. Performance against these measures and the relevant targets will be disclosed in next year’s Directors’ Remuneration Report. 

Long-Term Incentive
It is currently the Committee’s intent that in 2016 the face value of Long-Term Incentive Plan awards as a percentage of base salary will be 
200% of base salary for the Chief Executive Officer and an increase to 175% of base salary for the Chief Financial Officer. The increased 
award for the Chief Financial Officer is part of a staged remuneration increase in accordance with the Company’s Remuneration Policy and 
reflects an increase in his responsibilities. The performance measures and weightings for awards to be granted in 2016 will be the same as 
for the awards granted in 2015:

•  Cumulative 3-year EPS (62.5% of award);
•  Comparator Gross Profit (12.5% of award); and
•  Strategic measures (25% of award).

Between 25% to 100% of the shares subject to the EPS performance condition will vest for three-year cumulative EPS in between 66p 
and 80.5p.  The target range for the 2016 LTIP award is based on cumulative EPS. The threshold target is set to reward management 
for generating a significant level of absolute growth whilst taking into account the prevailing economic circumstances. Given the current 
uncertain economic outlook, the Committee believes it appropriate to maintain the threshold target for LTIP awards at 66p. To reach this 
target would require cumulative EPS growth of 5.7p over 2015 EPS, which is equivalent to 4.6% per annum growth and is considered 
sufficiently challenging in the prevailing climate. The maximum target has been set so that awards only vest for delivering a high level of 
growth. As a result, the maximum target is 80.5p which is equivalent to growth of 15.2% per annum on top of the 2015 EPS in each year 
of the performance period. The comparator gross profit growth measure will be the same as for those Long-Term Incentive Plan awards 
granted in 2015. The Committee currently considers the targets for the strategic measures to be commercially sensitive and will disclose 
the performance targets once the final vesting outcome has been determined.

77

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ANNUAL REPORT 2015Pensions
In line with the Remuneration Policy the Executive Directors receive a contribution to a defined contribution pension scheme or a cash 
equivalent. The Chief Executive Officer receives a contribution equivalent to 25% of his base salary. The Chief Financial Officer receives a 
contribution equivalent to 20% of his base salary.

Implementation of the Remuneration Policy for the Chairman and 
Non-Executive Directors in 2016
The fees per annum for the Board Chairman and the Non-Executive Directors have been agreed as follows:

Chairman

Non-Executive basic fee

Additional fees payable:

Senior Independent Director

Chairman of the Audit Committee

Chairman of the Remuneration Committee

£200,000

£52,000

£6,000

£14,000

£14,000

The Senior Independent Director fee was increased to £7,000 from March 2016. 

Total Shareholder Return
The performance graph below shows the movement in the value of £100 invested in the shares of the Company compared to an 
investment in the FTSE 250 index and the FTSE Support Services index over the period 31 December 2008 to 31 December 2015.  
The graph shows the Total Shareholder Return generated by the movement in the share price and the reinvestment of dividends.  
The FTSE 250 index and the FTSE Support Services indexes have been selected as the Company was a member of each index 
throughout the period. 

31 Dec 2008

31 Dec 2009

31 Dec 2010

31 Dec 2011

31 Dec 2012
e

31 Dec 2013
c

31 Dec 2014
e

31 Dec 2015

270.71

191.91

181.31

150.64

132.50

173.64

163.24

172.60

162.60

111
331.78

666
286.12

273.64

77

287.90

263.63

255.28

298.43

5
265.27

00
220.68

217.66

201.72

201.83

Michael Page

FTSE 250

5

EEEE
FTSE SS
E

350

300

250

200

150

100

100.0

78

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ANNUAL REPORT 2015Directors’ Remuneration Report

The table below shows the total remuneration of the Chief Executive Officer over the same seven year period.

CEO

2009

2010

2011

2012

2013

2014

2015

Single remuneration total

£1,010,000

£2,184,000

£1,647,000

£2,723,000

£1,318,000

£1,494,000

£1,589,000

Short-term incentives 
(% of maximum) (note 1)

Long-term incentives  
(% of maximum) (note 1)

N/A

N/A

N/A

N/A

N/A

N/A

N/A

N/A

58%

71%

68%

N/A

N/A

N/A

Note:
1.   Prior to 2012 the Company operated uncapped incentives which, by definition, did not have the concept of “maximum”. As a result it is not possible to provide this 

information historically. However, following the changes in 2012 it is possible to provide this information for the years 2013, 2014 and 2015.

Statement of voting at the Annual General Meeting
At the Company’s Annual General Meeting held on 5 June 2014, shareholders approved the Remuneration Policy Report. The 
Remuneration Policy Report was not varied or amended so was not put to shareholders at the 4 June 2015 Annual General Meeting.  
The table below shows the results of the voting on the Remuneration Policy Report at the 2014 Annual General Meeting and the  
Directors’ Remuneration Report put to shareholders at the 2015 Annual General Meeting. Each resolution required a simple majority  
of the votes cast to be in favour in order for each of the resolutions to be passed.

Resolutions

AGM

Votes For

% Votes Against

%

Votes 
Withheld

Remuneration Policy Report

5 June 2014

263,878,771

98.70

3,467,477

1.30

10,806,402

Directors’ Remuneration Report

4 June 2015

252,210,920

94.01

16,072,998

5.99

3,383,141

A full schedule in respect of shareholder voting on all the resolutions put to shareholders at the 2015 Annual General Meeting is available 
on the Company’s website at www.page.com.

External Directorships
During the year Steve Ingham, Chief Executive Officer, earned and retained £42,500 (2014: £42,500) in respect of fees from his role  
as a non-executive director of Debenhams plc. No other Executive Director earned any fees from external directorships.

The Directors’ Remuneration Report has been approved by the Board of Directors.

Signed on behalf of the Board of Directors

Danuta Gray 
Chairman of the Remuneration Committee 
9 March 2016

79

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ANNUAL REPORT 2015Remuneration Policy Table for Executive Directors

Element

Salary 
(Fixed pay)

Benefits 
(Fixed pay)

Annual 
Bonus 
(Variable 
pay)

Purpose and link  
to strategy

Operation

Attract, retain and 
reward high calibre 
Executive Directors

Salary levels (and subsequent increases) are set after reviewing 
various factors including individual and Company performance, 
role and responsibility, internal relativities such as the increases 
awarded to other employees and prevailing market levels for 
Executive Directors at companies of comparable status and 
market value, taking into account the total remuneration package.

Salaries are normally reviewed annually.

Salary is paid monthly and increases are generally effective from 
1 January.

Attract, retain  
and reward high 
calibre Executive 
Directors
Provision of 
opportunities for 
connecting with  
clients, investors  
and staff to facilitate 
growth strategy

Competitive benefits including car allowance or company car 
(including running costs), private medical insurance for the  
individual and family, permanent health insurance and four times 
salary life assurance.

Provision of relocation assistance and any associated costs or 
benefits (including but not limited to housing benefits, personal 
tax advice and school fees) upon appointment if/when applicable. 
The Company may also provide tax equalisation arrangements. 

Membership of clubs as appropriate for the development  
of business.

Maximum opportunity

Current CEO salary level is £575,000 
which can be increased in line with 
the parameters set out under the 
column ‘Operation’.

Aim for market competitive salaries. 

Salaries will not increase by more than 
RPI +5% except increases in excess 
of this may be awarded in the case 
of new Executive Directors where it is 
appropriate to offer a below market 
salary initially on appointment and a 
series of staged increases, subject 
to performance and experience in 
role, to bring to a market competitive 
salary.

Competitive benefits in line with 
market practice.

Incentivise the delivery 
of annual financial and 
strategic targets

At least half based on audited financial measures, such as  
Profit Before Tax. No more than one half assessed against other 
strategic targets.

Maximum award of 175% of salary.

Any strategic element will be payable only if the Committee 
is also satisfied in the circumstances with the underlying 
performance of the business.

Performance below the threshold of the financial performance 
target will result in zero payment of the financial element of the 
annual bonus. Payments rise from 20% to 100% of the maximum 
opportunity for levels of performance between the threshold and 
maximum targets.

Clawback provisions will be put in place for misstatement  
and misconduct.

Deferred  
Bonus Plan 
(Variable 
pay)

Focus Executive 
Directors on long-term 
performance and 
align the interests of 
Executive Directors 
with shareholders

The terms of the new Deferred Bonus Plan, as referred to below, 
were approved by shareholders at the 2013 AGM.

Not applicable (see “Annual Bonus” 
section above).

Compulsory deferral in shares applies to any annual bonus 
payment above a hurdle of 125% of salary. The Committee can 
lower the hurdle for compulsory deferral.

Deferred shares vest in equal amounts after one and two years. 
Deferred shares are not subject to further performance conditions  
as they are awarded in lieu of previously earned annual bonus.

Dividends accrue or are paid on unvested awards over the  
vesting period.

Clawback provisions are in place for misstatement  
and misconduct.

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ANNUAL REPORT 2015Directors’ Remuneration Report

Element

Long-term 
Incentive 
Plan 
(Variable 
pay)

Purpose and link  
to strategy

Operation

Maximum opportunity

Incentivise share 
ownership and long-
term performance in 
line with Group strategy

The terms of the new Long-term Incentive Plan, as referred to below, 
were approved by shareholders at the 2013 AGM.

Maximum award of 200%  
of salary.

Awards are granted in the form of restricted shares or  
nil-cost options.

Awards have a performance period of at least three financial years.

At least 62.5% of any award is based on financial measures, such as 
EPS. 

At least 12.5% of any award will be based on relative growth compared 
to a peer group. 

 The remainder of any award is subject to performance measures based 
on long-term strategic objectives, such as people and leadership 
development, strategy development, IT strategy and Corporate 
Centre development, which are disclosed in the Annual Report on 
Remuneration in the year of grant. 

Performance below the threshold of the performance target for the 
financial performance results in no vesting for the financial element 
of the LTIP award. For performance between the threshold target and 
maximum target, vesting starts at 25% and rises to 100%.

There is no opportunity to re-test performance measures. 

Vested shares must be held for a further two years if the shareholding 
guideline (set out below in the section “Executive shareholding 
guidelines”) has not been met.

Dividends accrue or are paid on unvested awards over the  
vesting period. 

Clawback provisions are in place for misstatement and misconduct.

Pension 
(Fixed pay)

Attract, retain and fairly 
reward high calibre 
Executive Directors

Executive Directors may receive a defined contribution pension benefit 
or cash supplement. 

CEO: 25% of salary.

Other Executive Directors: 20% 
of salary.

Policy Table for Board Chairman and Non-Executive Directors
The Board Chairman and Non-Executive Directors receive a fee for their services and do not receive any other benefits from the Group, 
nor do they participate in any of the bonus or share schemes. The fees recognise the responsibility of the role and the time commitments 
required, and are not performance related or pensionable. They are paid monthly in cash and there are no other benefits.  

Element

Fees

Purpose and link  
to strategy

Operation

Attract, retain and 
fairly reward high  
calibre individuals.

Reviewed by the Board after recommendation by the Chairman 
and Chief Executive (and by the Committee in the case of the 
Chairman) taking into account individual responsibilities, such as 
committee Chairmanship, time commitment, general employee 
pay increases, and prevailing market levels at companies of 
comparable status and market value.

Fee increases are normally reviewed annually and are generally 
effective from 1 January.

Maximum opportunity

The maximum aggregate fees for all 
Directors allowed by the Company’s 
Articles of Association is £600,000.

Current fee levels are set out in the 
Directors’ Annual Remuneration 
Report.

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ANNUAL REPORT 2015Directors’ Report

Elaine Marriner 
Company Secretary

The Directors present their Report together with the consolidated 
financial statements for the year ended 31 December 2015.

This Report has been prepared in accordance with the 
requirements outlined in The Large and Medium-sized Companies 
and Groups (Accounts and Reports) Regulations 2008 and forms 
part of the management report as required under DTR4 of the 

Disclosure and Transparency Rules. Certain information that fulfils 
the requirements of the Directors’ Report can be found elsewhere 
in this document as noted in the table below. This information is 
incorporated into this Directors’ Report by reference. A summary 
of the disclosures required to be made in, and incorporated into, 
this Directors’ Report is given below.

Likely future developments

Policy on disability

Employee engagement

Greenhouse gas emissions

Names and biographies of Directors who served during the year

Directors’ interests

Results and dividends

Share capital and acquisition of own shares

Directors’ disclosure of information to the auditor in respect of the audit

Directors’ responsibility statement

Going Concern

Viability statement

Appointment and replacement of Directors

Amendment of Articles of Association

Powers of Directors

Share capital and shareholder rights

 • Substantial shareholders

 • Restriction on transfer of shares

 • Rights attaching to shares

 • Restrictions on voting

 • Details of employee share schemes

Subsidiary and associated undertakings and branches

Financial risk management

Related party transactions

Post balance sheet events

Page No.

4

84

84

17-18

51-54

72-76

83

83

85

85

40

40

59

125

124

83

124

123

123

114-116

109-111

116-120

121

120

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ANNUAL REPORT 2015Directors’ Report

Directors
The Directors who served throughout the year under review 
where Robin Buchanan, Simon Boddie, Danuta Gray, Steve 
Ingham, David Lowden, Baroness Ruby McGregor-Smith and 
Kelvin Stagg. Patrick De Smedt was appointed a Non-Executive 
Director of the Company on 1 August 2015. Robin Buchanan 
resigned as a Director and Chairman of the Company on 31 
December 2015. With effect from the same date David Lowden  
was appointed Chairman of the Company and Chairman of the 
Nomination Committee. On that date he ceased to be a member 
and Chairman of the Remuneration Committee and a member of 
the Audit Committee.  

Results and Dividends
The results for the year are set out in the Consolidated Income 
Statement on page 93. An analysis of revenue, profit and net 
assets by region is shown in Note 2 on pages 102 and 103. A 
final dividend for 2014 of 7.58p per Ordinary share was paid on 
22 June 2015; an interim dividend for 2015 of 3.6p per Ordinary 
share was paid on 2 October 2015; and a special dividend of 16p 
per share was also paid on 2 October 2015.

The Directors recommend the payment of a final dividend for the 
year ended 31 December 2015 of 7.9p per Ordinary share on 20 
June 2016 to shareholders on the register of members on 20 May 
2016. If approved by shareholders at the Annual General Meeting, 
this will result in a total dividend for the year of 11.5p per Ordinary 
share (2014:11p).

Share Capital
As at 31 December 2015 the Company’s issued capital 
comprised a single class of 325,919,705 Ordinary shares of 1p 
each, totalling £3,259,197.05. At the Annual General Meeting 
held on 4 June 2015 the shareholders authorised the Company 
to purchase up to a maximum of 10% of the issued share capital 
in the market. No shares were repurchased during the year. A 
further resolution in this respect will be put to shareholders at the 
forthcoming Annual General Meeting.

During the year 4,018,915 shares were issued to satisfy share 
options exercised. The Company reviews the award of shares 
made under the various employee and executive share plans in 
terms of their effect on dilution limits and complies with the dilution 
limits recommended by The Investment Association.

Substantial Shareholders
At 31 December 2015 the Company had been notified, in accordance with the FCA Disclosure and Transparency Rules, of the 
undermentioned noted interests in its Ordinary share capital. The percentage of voting rights shown below are as at the date of notification.

Shareholder

No of Ordinary shares

% of Voting Rights

Causeway Capital Management LLC

The Capital Group of Companies, Inc

UBS Trustees (Jersey) Limited as Trustees of the Michael Page Employee Benefit 
Trust

Franklin Templeton Institutional LLC

FIL Limited

22,718,240

22,151,708

15,103,870

15,308,070

15,103,870

6.98

6.80

5.31

5.03

4.98

The following notifications were received during the period 1 January 2016 to 10 March 2016:

Shareholder

No of Ordinary shares

% of Voting Rights

UBS Trustees (Jersey) Limited as Trustees of the Michael Page Employees’ Benefit 
Trust*

Nil

Sanne Fiduciary Services Limited in its capacity as trustee of the Michael Page 
Employees’ Benefit Trust*

14,776,231

0

4.53

* These notifications were made as a result of a change of Trustee of the Michael Page Employees’ Benefit Trust.

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ANNUAL REPORT 2015Employment Policy and  
Employee Involvement 
The Group continues to give full and fair consideration to 
applications for employment made by disabled persons, having 
regard to their respective aptitudes and abilities. The policy 
includes, where practicable, the continued employment of those 
who may become disabled during their employment and the 
provision of training and career development and promotion, 
where appropriate. The Group also remains committed to 
employee involvement throughout the business. Employees are 
kept well informed of the performance and strategy of the Group 
through personal briefings, regular meetings, emails and other 
communications from the Chief Executive Officer and members of 
the Executive Board. Further details of employment policies and 
employee involvement can be found in the Strategic Report on 
pages 25 and 26.

Directors’ Indemnities
The Company has not granted separate indemnities to the 
Directors. The Company purchased and maintained Directors’ 
and Officers’ Liability Insurance throughout the period under 
review, which gives appropriate cover for legal actions brought 
against the Directors.

Financial Instruments and Financial  
Risk Management
Details of the Group’s use of financial instruments, including 
financial risk management objectives and policies of the Group, 
and exposure of the Group to certain financial risks can be found 
in Note 21 on pages 116 to 120.

Significant Agreements Containing Change of 
Control Provisions
The Company has an invoice discounting facility that terminates 
on a change of control, with prepaid amounts being repayable.

Directors’ and employees’ contracts do not normally provide 
for payment for loss of office or employment as a result of a 
change of control. However the Company operates several share 
schemes for the benefit of its Executive Directors and employees, 
the rules of which contain provisions which may cause options 
and awards granted to vest on a change of control.

Political Contributions
No political contributions were made during the year. The 
Company has a policy of not making political donations to political 
organisations or independent election candidates anywhere 
in the world as defined by the Political Parties, Election and 
Referendums Act 2000.

Post Balance Sheet Events
There have been no significant post balance sheet events since  
31 December 2015.

Reappointment of Auditor
Ernst & Young LLP are willing to continue in office and accordingly 
resolutions concerning their reappointment and to authorise 
the Directors to set their remuneration will be proposed at the 
forthcoming Annual General Meeting.

Directors’ Statements of 
Responsibility
The Directors are responsible for preparing the Annual Report and 
Accounts in accordance with applicable law and regulations and 
keeping proper accounting records. Detailed below are statements 
made by the Directors in relation to their responsibilities, disclosure 
of information to the Company’s auditor and going concern.

1. Financial Statements and Accounting Records
Company law of England and Wales requires the Directors to 
prepare for each financial year financial statements which give a 
true and fair view of the state of affairs of the Company and of the 
Group at the end of the financial year and of the profit or loss of 
the Group for that period.

In preparing those financial statements the Directors are required to:

 (i) 

(ii) 

(iii) 

 select suitable accounting policies and apply them 
consistently;

 make judgments and estimates that are reasonable and 
prudent;

 present information, including accounting policies, in a 
manner that provides relevant, reliable, comparable and 
understandable information;

(iv)   state whether the Group financial statements have been 

prepared in accordance with International Financial Reporting 
Standards (‘IFRS’) as adopted for use in the EU and Article 4 
of the EU IAS Regulations; 

(v) 

 state whether the parent company financial statements have 
been prepared in accordance with IFRS as adopted for use in 
the EU; and

(vi)   prepare the financial statements on a going concern basis 

unless it is inappropriate to presume that the Company and 
the Group will continue in business.

The Directors are responsible for keeping proper accounting 
records which disclose with reasonable accuracy at any time 
the financial position of the Company and of the Group and to 
enable them to ensure that the financial statements and Directors’ 
Remuneration Report comply with the Companies Act 2006 and 
for the consolidated financial statements, Article 4 of the EU IAS 
Regulation. They are also responsible for the system of internal 
control, for safeguarding the assets of the Company and the 
Group and, hence, for taking reasonable steps for the prevention 
and detection of fraud and other irregularities.

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ANNUAL REPORT 2015Directors’ Report

The Directors are responsible for the maintenance and integrity of 
the corporate and financial information included on the Company’s 
website. Legislation in the United Kingdom governing the 
preparation and dissemination of financial statements may differ 
from legislation in other jurisdictions. 

2. Directors’ Responsibility Statement
The Board confirms to the best of its knowledge that:

Annual General Meeting
The Annual General Meeting of the Company will be  
held on 9 June 2016 and the notice of meeting can be  
found on pages 126 to 130. It is also available on the Company’s 
website www.page.com.

By order of the Board

(i)  

 the Group and parent company financial statements, 
prepared in accordance with IFRS as adopted by the EU, give 
a true and fair view of the assets, liabilities, financial position 
and profit of the Group and parent company; and

Elaine Marriner 
Company Secretary 
9 March 2016 

(ii)    the Directors’ Report and the Strategic Report include  

a fair review of the development and performance of  
the business and the position of the Group together with a 
description of the principal risks and uncertainties that  
it faces.

3. Directors’ Confirmation
The Directors are responsible for preparing the Annual Report in 
accordance with applicable law and regulations. Having taken 
advice from the Audit Committee, the Board considers the 
Report and Accounts, taken as a whole, as fair, balanced and 
understandable and that it provides the information necessary for 
shareholders to assess the Company’s performance, business 
model and strategy. 

Neither the Company nor the Directors accept any liability to 
any person in relation to the Annual Report except to the extent 
that such liability could arise under English law. Accordingly, 
any liability to a person who has demonstrated reliance on any 
untrue or misleading statement or omission shall be determined in 
accordance with section 90A and schedule 10A of the Financial 
Services and Markets Act 2000.

4. Disclosure of Information to the Auditor
Having made the requisite enquiries, so far as the Directors are 
aware as at the date of this Statement, there is no relevant audit 
information (as defined by section 418(3) of the Companies 
Act 2006) of which the Company’s auditor is unaware and the 
Directors have taken all the steps they ought to have taken to 
make themselves aware of any relevant audit information and to 
establish that the Company’s auditor is aware of that information.

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ANNUAL REPORT 2015Independent Auditor’s Report to the Members of 
Michael Page International plc

Our opinion on the financial statements

Overview of our audit approach

Risks of material 
misstatement

• Revenue recognition

•  Accounting for Page Recruitment System 

(PRS) 

• Taxation matters

Audit scope

•  We performed an audit of the complete 

financial information of six components and 
audit procedures on specific balances for a 
further seven components

•  The components where we performed full 
or specific audit procedures accounted for 
88% of revenue, 82% of gross profit, 83% 
of profit before tax and 81% of total assets

•  We performed other audit procedures over 

the remaining 25 components

Materiality

•  Overall Group materiality of £4.5m which 

represents 5% of profit before tax

Our assessment of risk of material misstatement 

We identified the risks of material misstatement described below as 
those that had the greatest effect on our overall audit strategy, the 
allocation of resources in the audit and the direction of the efforts 
of the audit team. In addressing these risks, we have performed 
the procedures below which were designed in the context of the 
financial statements as a whole and, consequently, we do not 
express any opinion on these individual areas.

In our opinion: 

•   Michael Page International plc’s Group financial statements and 
Parent company financial statements (the “financial statements”) 
give a true and fair view of the state of the Group’s and of the 
parent company’s affairs as at 31 December 2015 and of the 
group’s profit for the year then ended;

•   the Group financial statements have been properly prepared in 
accordance with IFRSs as adopted by the European Union;  

•   the parent company financial statements have been properly 

prepared in accordance with IFRSs as adopted by the European 
Union as applied in accordance with the provisions of the 
Companies Act 2006; and

•   the financial statements have been prepared in accordance with 
the requirements of the Companies Act 2006, and, as regards 
the Group financial statements, Article 4 of the IAS Regulation.

What we have audited

Michael Page International plc’s financial statements comprise:

Group

Parent company

Consolidated balance sheet as at 
31 December 2015

Balance sheet as at  
31 December 2015

Consolidated income statement for 
the year then ended

Consolidated statement of 
comprehensive income for the year 
then ended

Consolidated statement of 
changes in equity for the year  
then ended

Statement of changes in  
equity for the year then ended

Consolidated cash flow  
statement for the year then ended

Cash flow statement for the 
year then ended

Related notes 1 to 25 to the 
financial statements

Related notes 1 to 25 to the 
financial statements

The financial reporting framework that has been applied in their 
preparation is applicable law and International Financial Reporting 
Standards (IFRSs) as adopted by the European Union, and, as 
regards the parent company financial statements, as applied in 
accordance with the provisions of the Companies Act 2006.

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ANNUAL REPORT 2015What we concluded to the  
Audit Committee

We concluded that revenue 
recognised in the year is materially 
correct on the basis of our 
procedures performed both at 
group and by component audit 
teams.

No indicators of impairment were 
identified.

We concur with the revised useful 
life allocated to the PRS intangible 
asset.

We conclude that the PRS 
intangible asset balance at  
31 December 2015 is materially 
correct.

Risk

Our response to the risk

Revenue recognition 

Refer to the Audit Committee Report 
(page 64); Accounting policies (page 99); 
and Note 2 of the Consolidated Financial 
Statements (page 102).

The Group has reported revenues of 
£1.06 billion (2014: £1.05 billion) and two 
significant revenue streams: permanent 
placement revenue and temporary 
placement revenue. 

For permanent placement revenue, there is 
a risk around the timing of the recognition of 
revenue as a contract may be agreed with 
a customer and candidate several months 
in advance of the start of employment. 
Consequently, there is a risk that revenue 
recognition may occur before revenue 
recognition criteria have been met. There 
is also a risk that the placement will not be 
taken up as agreed, which would result in 
the reversal of previously recorded revenue.

For temporary placement revenue, 
revenue may be recognised when revenue 
recognition criteria has not been met, 
namely an approved timesheet has not 
been submitted. Revenue may also be 
recorded at the incorrect rate. This risk 
can occur during the year or in particular 
around year end cut-off when an accrual 
is recorded for days worked prior to 
submission of the weekly timesheets. 

Accounting for Page Recruitment 
System (PRS)  

Refer to the Audit Committee Report (page 
64); Accounting policies (page 99); and 
Note 12 of the Consolidated Financial 
Statements (page 108).

The net book value of this asset is £31.2 
million (2014: £33.6 million). 

The implementation and roll-out of the 
PRS intangible asset has been in progress 
for a number of years. We consider the 
risk around the accounting for the PRS 
intangible asset to have decreased from the 
prior year due to the significant progress 
made in the roll-out in the current year.  

The risk concerns the carrying value of the 
intangible asset and whether any potential 
indicators of impairment exist.

There is a risk that the PRS intangible 
asset is amortised over an inappropriate 
useful life. The Group’s assessment of the 
useful life requires judgement as to the 
future utilisation of the operating system 
applications.

The business also continues to capitalise 
costs in relation to the asset as the roll-out 
is still in progress. There is a risk that these 
costs are capitalised when they do not meet 
the criteria for capitalisation. 

We updated our understanding of the revenue processes 
at all full scope and specific scope locations and tested key 
management controls around recognition and measurement of 
revenue at all the full scope and four of seven specific scope 
locations. 

We selected a sample in all full scope and specific scope 
locations of permanent and temporary placement revenue 
transactions for detailed transaction testing to verify that 
revenue had been appropriately recognised in the correct 
period and to verify that the transaction occurred and was 
recorded at the correct value. We performed analytical 
procedures at all full scope and specific scope locations.

We compared the level of actual permanent placement 
revenue reversals, which occur as a result of non-completion 
of contractual placements, to the provision recorded against 
accrued income in the group financial statements to determine 
if the provision was appropriate.

We performed full and specific scope audit procedures over 
this risk area in 13 locations, which covered 88% of the risk 
amount. 

For all other locations which covered 12% of the risk amount, 
we performed audit procedures on a country by country basis 
to address the risk of an undetected material error occurring 
in these components. Such procedures included analytical 
review of revenue and gross profit, and ratio analysis of key 
performance indicators including revenue and gross profit per 
fee earner. The processes and group-wide controls for these 
locations are consistent with the rest of the Group.

We assessed the current status and future outlook of the 
roll-out of the PRS operating system and considered if any 
indicators of potential impairment exist which had not been 
considered by management.

We met with the key individuals involved in the global roll-
out plan to understand the key progress milestones and 
challenges to delivering against plan.  We considered the 
ability of the Group to deliver on the plan based on the Board’s 
demonstrable commitment to complete the roll-out in 2016 and 
the significant progress made in the roll-out during 2015.  

We enquired about the use and benefits of the applications at 
the full and specific scope locations in which PRS was rolled-
out during the year. We confirmed that the use and benefits of 
the applications are similar to the positive observations made 
in prior year for the United Kingdom and the United States roll-
outs. We also viewed the upgraded websites on a sample basis 
to confirm that these are now used by the locations where PRS 
were rolled out during the year.

The Group extended the useful life of specific components of 
the PRS intangible asset during the year. We examined the 
remaining useful life in comparison to the period over which 
future economic benefits are expected to be realised.

We tested a sample of items capitalised in the year for 
compliance with IFRS and Group asset capitalisation policy. 

Audit procedures in relation to the PRS intangible asset were 
performed by the group audit team, with the exception of 
specific enquiries about the use and benefits of the applications 
being performed by our component teams at the full and 
specific scope locations.

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ANNUAL REPORT 2015What we concluded to the  
Audit Committee

We concluded that management’s 
judgements in relation to the 
potential risk around transfer 
pricing  are appropriate to not 
result in a material misstatement.

We conclude that management’s 
judgements in relation to deferred 
tax asset recognition were 
appropriate.

Our response to the risk

With assistance from our international tax specialists, we 
analysed and challenged the method, assumptions and 
judgements used by management to determine the Group’s 
transfer pricing reserve. We challenged the tax exposures 
estimated by management along with enquiries, claims or 
assessments made by tax authorities to date.

Additionally, our specialists used their knowledge and 
experience of the application of international and local legislation 
to support our consideration of the appropriateness of the 
reserve determined by management. 

Our audit procedures on the recognition of deferred tax assets 
included assessing and challenging the assumptions and 
judgements included in the future profit forecasts in respect of 
the relevant components of the Group’s long-term forecasts. 
We considered historical levels of taxable profits, Group 
management’s investment strategy and growth forecasts, and 
consistency of the projections with other forecasts made by 
management and approved by the Board.  

We also considered the adequacy of the Group’s disclosures in 
respect of transfer pricing and deferred tax assets.

The majority of our audit procedures were performed by the 
group audit team in relation to the two areas of focus.

Risk

Taxation matters 

Refer to the Audit Committee Report 
(page 64); Accounting policies (page 100); 
and Notes 8 and 17 of the Consolidated 
Financial Statements (pages 106 and 113).

PageGroup operates across a large number 
of jurisdictions and is subject to periodic 
challenges by local tax authorities on a 
range of tax matters during the normal 
course of business including transfer 
pricing.

We have focused on two matters relating 
to the transfer pricing reserve and the 
recognition of deferred tax assets.

Transfer pricing reserve: We consider 
the risk around transfer pricing to have 
increased from the prior year due to transfer 
pricing being a continuing area of focus for 
many tax authorities and subject to greater 
challenge from them.

Recognition of deferred tax assets: This risk 
concerns the judgements and estimates 
applied in the recognition of deferred tax 
assets in respect of unutilised losses and 
other temporary differences as supported 
by taxable profit forecasts in the relevant 
jurisdictions.  We consider the risk around 
the recognition of deferred tax assets 
to have decreased due to continued 
profitability in jurisdictions and states 
recognising a deferred tax asset. In addition, 
off balance sheet deferred tax balances in 
jurisdictions that have become profitable are 
now recognised in full.

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ANNUAL REPORT 2015The scope of our audit 

Tailoring the scope

Our assessment of audit risk, our evaluation of materiality and our 
allocation of performance materiality determine our audit scope 
for each entity within the Group.  Taken together, this enables us 
to form an opinion on the consolidated financial statements. We 
take into account size, risk profile, the organisation of the group 
and effectiveness of group-wide controls, changes in the business 
environment and other factors such as recent Internal audit results 
when assessing the level of work to be performed at each entity.

We used gross profit as a measure to determine our group audit 
scope in addition to revenue and profit before tax as this is a 
key measure used by management to determine the size of a 
component in relation to the Group.

In assessing the risk of material misstatement to the Group financial 
statements, and to ensure we had adequate quantitative coverage 
of significant accounts in the financial statements, we selected 
13 of the 38 reporting components that represent the principal 
business units within the Group. 

Of the 13 components selected, we performed an audit of the 
complete financial information of six components (“full scope 
components”), which comprised the United Kingdom, France, 
China, Hong Kong, Australia and the Group’s Head Office.  
These were selected based on their size, with the exception 
of the Group’s Head Office, which was selected based on risk 
characteristics.  For the remaining seven components (“specific 
scope components”), we performed audit procedures on specific 
accounts within that component that we considered had the 
potential for the greatest impact on the significant accounts in the 
financial statements either because of the size of these accounts 
or their risk profile: Brazil, Italy, Germany, the Netherlands, Spain, 
Switzerland and the United States. 

These 13 reporting components where we performed audit 
procedures accounted for:
• 88% (2014: 88%) of the Group’s revenue;
• 82% (2014: 82%) of the Group’s gross profit;
• 83% (2014: 79%) of the Group’s profit before tax; and 
• 81% (2014: 83%) of the Group’s total assets. 

Of this, the full scope components contributed:
• 60% (2014: 47%) of the Group’s revenue;
• 53% (2014: 40%) of the Group’s gross profit;
• 59% (2014: 41%) of the Group’s profit before tax; and
• 56% (2014: 42%) of the Group’s total assets. 

The specific scope components contributed:
• 27% (2014: 41%) of the Group’s revenue
• 29% (2014: 42%) of the Group’s gross profit;
• 24% (2014: 38%) of the Group’s profit before tax; and 
• 25% (2014: 41%) of the Group’s total assets.

The audit scope of these specific scope components may not have 
included testing of all significant accounts of the component but will 
have contributed to the coverage of significant accounts tested for 
the Group.  

The remaining 25 components together represent:
• 13% of the Group’s revenue;
• 18% of the Group’s gross profit; 
• 17% of the Group’s profit before tax; and 
• 19% of the Group’s total assets. 

None of the remaining 25 components are individually greater than 
1.8% of the Group’s revenue, 2.1% of the Group’s gross profit, 
3.8% of the Group’s profit before tax, and 1.9% of the Group’s 
total assets. For these components, we performed other audit 
procedures, including analytical review procedures on a country-
by-country basis, obtaining an understanding of the group wide 
entity level controls over all components, including the level of CEO, 
CFO and other group management visits, oversight and review, 
and the scope of the annual Internal Audit programme and the 
results of those visits to respond to any potential risks of material 
misstatement to the Group financial statements.

The charts below illustrate the coverage obtained from the audit 
work performed.

13%

60%

18%

53%

27%

Revenue

Gross 
profit

29%

17%

59%

19%

56%

Profit 
before 
tax

24%

Total assets

25%

Full Scope 
components

Specific Scope 
components

Other procedures

Changes from the prior year 

China, Hong Kong and Australia have been designated as full 
scope components this year, whereas they were designated 
as specific scope locations in the prior year. We have changed 
the designation in order to obtain greater quantitative full scope 
coverage of the Group’s key metrics. We do not perceive any 
additional risk in these components and no additional risk areas 
were discovered as a result of the increase in audit scope. 

Involvement with component teams 

In establishing our overall approach to the Group audit, we 
determined the type of work that needed to be undertaken at 
each of the components by us, as the Group audit team, or by 
component auditors from other EY global network firms operating 
under our instruction. Of the six full scope components, audit 
procedures were performed on one of these, being the Group’s 
Head Office, directly by the Group audit team. For the largest full 
scope component, the United Kingdom, the component audit 
team included several senior members from the Group audit team, 
including the Group audit senior manager. For the remaining four 
full scope components and the seven specific scope components, 
where the work was performed by component auditors, we 
determined the appropriate level of group team involvement to 

89

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ANNUAL REPORT 2015enable us to determine that sufficient audit evidence had been 
obtained as a basis for our opinion on the Group as a whole.

The Group audit team followed a programme of planned visits 
that has been designed to ensure that a senior member of the 
Group audit team visits at least three (2014: two) of the full scope 
components each year. The number of full scope locations visited 
in the year has increased over the prior year as a result of the 
increase in designated full scope locations.  During the current 
year’s audit cycle, visits were undertaken by the Senior Statutory 
Auditor to the component teams performing the audit work for 
the United Kingdom, France, China and Hong Kong components. 
These visits involved discussing the audit approach with the 
component team and any issues arising from their work and 
reviewing key audit working papers on risk areas, and attending the 
audit closing meeting with local management. A visit to the newly 
established shared service centre in Barcelona was undertaken 
by the Group audit senior manager. The purpose of this visit was 
to obtain an understanding of the shared service centre (SSC) 
operations, in relation to the countries now supported by the SSC.

The Group audit team attended all four regional audit closing 
meetings with regional management and the Group CFO, at which 
all key areas of judgement were discussed and challenged. The 
Senior Statutory Auditor also attended a separate meeting with the 
regional CFO of the Asia Pacific region at which the performance 
of the region and key audit risk areas were discussed. The Asia 
Pacific region includes three of our full scope components.

The Group audit team interacted regularly with the component 
teams where appropriate during various stages of the audit, 
including the planning, post-interim and final stages, reviewed key 
working papers and were responsible for the scope and direction 
of the audit process. This, together with the additional procedures 
performed at Group level, gave us appropriate evidence for our 
opinion on the Group financial statements.

Our application of materiality

We apply the concept of materiality in planning and performing the 
audit, in evaluating the effect of identified misstatements on the 
audit and in forming our audit opinion.  

Materiality

The magnitude of an omission or misstatement that, individually 
or in the aggregate, could reasonably be expected to influence 
the economic decisions of the users of the financial statements. 
Materiality provides a basis for determining the nature and extent of 
our audit procedures.

We determined materiality for the Group to be £4.5 million (2014: 
£3.9 million), which is 5% of profit before tax (2014: 5% profit 
before tax and exceptional items). We believe that profit before 
tax is the principal consideration for stakeholders in assessing 
the financial performance of the Group and in 2014 adjusted this 
figure to exclude the impact of exceptional items which were non-
recurring. There are no exceptional items in 2015. Materiality has 
increased year over year solely due to the increase in profit before 
tax (2014: profit before tax and exceptional items).    

Performance materiality

The application of materiality at the individual account or balance 
level. It is set at an amount to reduce to an appropriately low level 
the probability that the aggregate of uncorrected and undetected 
misstatements exceeds materiality.

On the basis of our risk assessments, together with our 
assessment of the Group’s overall control environment, our 
judgement was that performance materiality was 50% (2014: 50%) 
of our planning materiality, namely £2.25m (2014: £1.95m).  

Audit work at component locations for the purpose of obtaining 
audit coverage over significant financial statement accounts is 
undertaken based on a percentage of total performance materiality. 
The performance materiality set for each component is based 
on the relative scale and risk of the component to the Group 
as a whole and our assessment of the risk of misstatement at 
that component.  In the current year, the range of performance 
materiality allocated to components was £0.45m to £1.13m (2014: 
£0.38m to £0.94m). 

Reporting threshold

An amount below which identified misstatements are considered 
as being clearly trivial.

We agreed with the Audit Committee that we would report to 
them all uncorrected audit differences in excess of £0.23m (2014: 
£0.20m), which is set at 5% of planning materiality, as well as 
differences below that threshold that, in our view, warranted 
reporting on qualitative grounds.  

We evaluate any uncorrected misstatements against both the 
quantitative measures of materiality discussed above and in light of 
other relevant qualitative considerations in forming our opinion.

Scope of the audit of the financial statements

An audit involves obtaining evidence about the amounts and 
disclosures in the financial statements sufficient to give reasonable 
assurance that the financial statements are free from material 
misstatement, whether caused by fraud or error. This includes an 
assessment of: whether the accounting policies are appropriate 
to the Group’s and the parent company’s circumstances and 
have been consistently applied and adequately disclosed; the 
reasonableness of significant accounting estimates made by the 
directors; and the overall presentation of the financial statements. 
In addition, we read all the financial and non-financial information in 
the Annual Report and Accounts to identify material inconsistencies 
with the audited financial statements and to identify any information 
that is apparently materially incorrect based on, or materially 
inconsistent with, the knowledge acquired by us in the course of 
performing the audit. If we become aware of any apparent material 
misstatements or inconsistencies we consider the implications for 
our report.

Respective responsibilities of directors and auditor

As explained more fully in the Directors’ Responsibilities 
Statement set out on page 85, the directors are responsible for 
the preparation of the financial statements and for being satisfied 
that they give a true and fair view. Our responsibility is to audit and 
express an opinion on the financial statements in accordance with 
applicable law and International Standards on Auditing (UK and 
Ireland). Those standards require us to comply with the Auditing 
Practices Board’s Ethical Standards for Auditors.

This report is made solely to the company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006.  
Our audit work has been undertaken so that we might state to the 
company’s members those matters we are required to state to 
them in an auditor’s report and for no other purpose. To the fullest 
extent permitted by law, we do not accept or assume responsibility 
to anyone other than the company and the company’s members 
as a body, for our audit work, for this report, or for the opinions we 
have formed.  

90

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ANNUAL REPORT 2015Opinion on other matters prescribed by the Companies Act 2006

In our opinion:

•  the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance with the Companies Act 2006; 

and

•   the information given in the Strategic Report and the Directors’ Report for the financial year for which the financial statements are 

prepared is consistent with the financial statements.

Matters on which we are required to report by exception

ISAs (UK and Ireland) 
reporting

We are required to report to you if, in our opinion, financial and non-financial information in 
the annual report is: 

We have no exceptions to 
report.

•  materially inconsistent with the information in the audited financial statements; or 

•  apparently materially incorrect based on, or materially inconsistent with, our knowledge 

of the Group acquired in the course of performing our audit; or 

• otherwise misleading. 

In particular, we are required to report whether we have identified any inconsistencies 
between our knowledge acquired in the course of performing the audit and the directors’ 
statement that they consider the annual report and accounts taken as a whole is fair, 
balanced and understandable and provides the information necessary for shareholders 
to assess the entity’s performance, business model and strategy; and whether the 
annual report appropriately addresses those matters that we communicated to the Audit 
Committee that we consider should have been disclosed.

Companies Act 2006 
reporting

We are required to report to you if, in our opinion:

•  adequate accounting records have not been kept by the parent company, or returns 
adequate for our audit have not been received from branches not visited by us; or

•  the parent company financial statements and the part of the Directors’ Remuneration 
Report to be audited are not in agreement with the accounting records and returns; or

•  certain disclosures of directors’ remuneration specified by law are not made; or

•  we have not received all the information and explanations we require for our audit.

We have no exceptions to 
report.

Listing Rules review 
requirements

We are required to review:

•  the directors’ statement in relation to going concern, set out on page 40, and longer-

term viability, also set out on page 40; and

•  the part of the Corporate Governance Statement relating to the company’s compliance 

with the provisions of the UK Corporate Governance Code specified for our review.

We have no exceptions to 
report.

91

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ANNUAL REPORT 2015Statement on the directors’ assessment of the principal risks that would threaten the solvency or liquidity of the entity

We have nothing 
material to add or to 
draw attention to.

ISAs (UK and Ireland) 
reporting

We are required to give a statement as to whether we have anything material to add 
or to draw attention to in relation to:

•  the directors’ confirmation in the annual report that they have carried out a robust 

assessment of the principal risks facing the entity, including those that would 
threaten its business model, future performance, solvency or liquidity;

•  the disclosures in the annual report that describe those risks and explain how they 

are being managed or mitigated;

•  the directors’ statement in the financial statements about whether they considered 
it appropriate to adopt the going concern basis of accounting in preparing them, 
and their identification of any material uncertainties to the entity’s ability to continue 
to do so over a period of at least twelve months from the date of approval of the 
financial statements; and

•  the directors’ explanation in the annual report as to how they have assessed the 

prospects of the entity, over what period they have done so and why they consider 
that period to be appropriate, and their statement as to whether they have a 
reasonable expectation that the entity will be able to continue in operation and 
meet its liabilities as they fall due over the period of their assessment, including 
any related disclosures drawing attention to any necessary qualifications or 
assumptions.

Iain Wilkie (Senior statutory auditor) 
for and on behalf of Ernst & Young LLP, Statutory Auditor 
London

9 March 2016

Notes:

1.  The maintenance and integrity of the Michael Page International plc web site is the responsibility of the directors; the work carried 
out by the auditors does not involve consideration of these matters and, accordingly, the auditors accept no responsibility for any 
changes that may have occurred to the financial statements since they were initially presented on the web site.

2.  Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation 

in other jurisdictions. 

92

PB

ANNUAL REPORT 2015CONSOLIDATED INCOME STATEMENT
For the year ended 31 December 2015

Note

2

2

2

6

6

2

7

3

Revenue

Cost of sales

Gross profit

Administrative expenses

Operating profit

Financial income

Financial expenses

Profit before tax

Income tax (expense)/income

Profit for the year

Attributable to:

Owners of the parent

Earnings per share

Basic earnings per share (pence)

Diluted earnings per share (pence)

10

10

The above results relate to continuing operations.

Before 
exceptional  
items 2014 
£’000 

Exceptional  
items  
(Note 5) 2014 
£’000

2015 
£’000

 – 

 – 

 –

 1,631

 1,631

 –

 298

 1,929

 833

 2,762

 1,064,945 

 1,046,887 

 (514,070)

 532,817

 (454,356)

 78,461 

 488 

 (517)

 78,432 

 (21,863)

 56,569 

 (508,840)

 556,105 

 (466,034)

 90,071 

 1,116 

 (490)

 90,697 

 (24,489)

 66,208 

 66,208 

21.3

21.1

After  
exceptional  
items 2014 
£’000

 1,046,887

 (514,070)

 532,817 

 (452,725)

 80,092 

 488 

 (219)

 80,361 

 (21,030)

 59,331 

59,331  

19.3

19.1

CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
For the year ended 31 December 2015

Profit for the year

Other comprehensive loss for the year

Items that may subsequently be reclassified to profit and loss:

Currency translation differences

Loss on hedging instruments

Total comprehensive income for the year

Attributed to:

Owners of the parent 

2015  
£’000

2014 
£’000

 66,208 

 59,331 

(5,825)

(3,949)

(173)

–

 60,210 

55,382

 60,210 

 55,382

93

PB

ANNUAL REPORT 2015 
  
CONSOLIDATED AND PARENT COMPANY BALANCE SHEETS
As at 31 December 2015

Note

        Group
2015 
£’000

2014 
£’000

          Company

2015 
£’000

2014 
£’000

Non-current assets

Property, plant and equipment

Intangible assets 

- Goodwill and other intangibles

-  Computer software (including 

assets held under construction)

Investments

Deferred tax assets 

Other receivables 

Current assets

Trade and other receivables

Current tax receivable

Cash and cash equivalents

Total assets

Current liabilities

Trade and other payables

Current tax payable

Net current assets/(liabilities)

Non-current liabilities

Other payables

Deferred tax liabilities

Total liabilities

Net assets

Capital and reserves

Called-up share capital

Share premium

Capital redemption reserve

Reserve for shares held in the employee benefit trust

Currency translation reserve

Retained earnings

Total equity

11

12

12

13

17

14

14

8

20

2

15

8

15

17

2

18

19

19

19

19

 21,411 

 21,808 

 1,733 

 1,853

 34,533 

 36,693 

–

–

–

–

–

–

–

 14,055

 2,693

 74,425

–

505,912

502,318

 11,644 

 1,842 

–

–

–

–

 73,840

505,912

502,318

 214,732 

 203,042

636,601

636,371

 8,814

 7,479

 95,018 

 90,012 

–

–

–

–

 318,564 

 300,533

636,601

636,371

 392,989 

 374,373

1,142,513

1,138,689

 (141,935)

 (135,888)

(724,291)

(660,925)

 (22,738)

 (14,910)

–

–

 (164,673)

 (150,798)

(724,291)

(660,925)

 153,891 

 149,735

(87,690)

(24,554)

 (5,390)

(1,167) 

 (6,557)

 (4,743)

 (2,609)

 (7,352)

–

–

–

–

–

–

 (171,230)

 (158,150)

(724,291)

(660,925)

 221,759

 216,223

418,222

477,764

 3,258 

 3,219

 90,268 

 75,215 

 932 

 932 

 (61,365)

 (72,407)

 10,641

 16,466

 178,025 

 192,798

 221,759 

 216,223

3,258

90,268

932

–

–

3,219

75,215

932

–

–

323,764

418,222

398,398

477,764

The financial statements of Michael Page International plc (Company Number 3310225) set out on pages 93 to 121 were approved by the 
Board of Directors and authorised for issue on 9 March 2016. 

Signed on behalf of the Board of Directors  

Steve Ingham,  
Chief Executive Officer

Kelvin Stagg,  
Chief Financial Officer

94

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ANNUAL REPORT 2015                             
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY
For the year ended 31 December 2015

2015

Called-up 
share capital 
£’000

Share 
premium 
£’000

Note

Reserve 
for shares 
held in the 
employee 
benefit trust 
£’000

Capital 
redemption 
reserve 
£’000

Currency 
translation 
reserve 
£’000

Retained 
earnings 
£’000

Total  
equity 
£’000

Balance at 1 January 2015

 3,219 

 75,215 

 932 

 (72,407)

 16,466 

 192,798 

 216,223 

Currency translation differences

Net expense recognised  
directly in equity

Loss on hedging instruments

Profit for the year

Total comprehensive  
(loss)/income for the year

–

–

–

–

–

–

–

 –

–

–

Exercise of share plans

 39 

 15,053 

–

–

–

–

–

–

–

–

–

–

–

–

Transfer from reserve for shares 
held in the employee benefit trust

Credit in respect of share schemes

Credit in respect of tax on  
share schemes

Dividends        

9

 –

–

–

 –

–

 –

 –

 – 

 39 

 15,053 

 –

 11,042 

–

–

–

–

 – 

–

–

 11,042 

 (5,825)

 (5,825)

–

–

 (5,825)

 (5,825)

–

–

(173)

(173)

 66,208 

 66,208 

 (5,825)

 66,035 

 60,210 

–

–

–

–

–

–

 7,770 

 22,862 

 (11,042)

 – 

 6,801 

 6,801 

 728

 728 

 (85,065)

 (85,065)

 (80,808)

 (54,674)

Balance at 31 December 2015

 3,258 

 90,268 

 932 

 (61,365)

 10,641

 178,025

 221,759 

2014

Note

Called-up 
share  
capital 
£’000

Share 
premium 
£’000

Capital 
redemption 
reserve 
£’000

Reserve 
for shares 
held in the 
employee 
benefit trust 
£’000

Currency 
translation 
reserve 
£’000

Retained 
earnings 
£’000

Total  
equity 
£’000

Balance at 1 January 2014

3,208

 71,739 

932

 (50,022)

20,415

162,215

208,487

Currency translation differences

Net expense recognised  
directly in equity

Profit for the year

Total comprehensive  
(loss)/income for the year

Purchase of shares held in 
employee benefit trust

Exercise of share plans

Transfer from reserve for shares 
held in the employee benefit trust

Credit in respect of share schemes

Debit in respect of tax on  
share schemes

Dividends        

9

Balance at 31 December 2014

95

–

–

–

–

–

–

–

–

–

–

11

3,476

–

–

–

–

–

–

–

–

11

3,219

3,476

75,215

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

(3,949)

(3,949)

–

–

–

59,331

(3,949)

(3,949)

59,331

(3,949)

59,331

55,382

(25,445)

–

3,060

–

–

–

(22,385)

–

–

–

–

–

–

–

–

467

(25,445)

3,954

(3,060)

7,069

–

7,069

(518)

(518)

(32,706)

(32,706)

(28,748)

(47,646)

932

(72,407)

16,466

192,798

216,223

PB

ANNUAL REPORT 2015STATEMENT OF CHANGES IN EQUITY – PARENT COMPANY 
For the year ended 31 December 2015

Note

Called-up 
share capital 
£’000

3,219

Share 
premium 
£’000

75,215

Capital  
redemption 
reserve 
£’000

932

Company

Balance at 1 January 2015

Profit for the year

Total comprehensive income for  
the year

Exercise of share plans

Credit in respect of share schemes

Dividends

9

Balance at 31 December 2015

3,258

–

–

15,053

–

–

15,053

90,268

–

–

–

–

–

–

932

Company

Note

Balance at 1 January 2014

Profit for the year

Total comprehensive income for  
the year

Exercise of share plans

Credit in respect of share schemes

Dividends

9

Balance at 31 December 2014

3,219

Called-up 
share capital 
£’000

3,208

Share 
premium 
£’000

71,739

Capital  
redemption 
reserve 
£’000

932

–

–

3,476

–

–

3,476

75,215

–

–

–

–

–

–

932

–

–

39

–

–

39

–

–

11

–

–

11

Retained 
earnings 
£’000

398,398

Total equity 
£’000

477,764

3,630

3,630

3,630

–

6,801

(85,065)

(78,264)

323,764

3,630

15,092

6,801

(85,065)

(63,172)

418,222

Retained 
earnings 
£’000

415,699

Total equity 
£’000

491,578

8,336

8,336

8,336

–

7,069

(32,706)

(25,637)

398,398

8,336

3,487

7,069

(32,706)

(22,150)

477,764

96

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ANNUAL REPORT 2015CONSOLIDATED AND PARENT COMPANY CASH FLOW STATEMENTS
For the year ended 31 December 2015

          Group

    Company

Profit before tax

Exceptional items

Note

2

5

Profit before tax and exceptional items

Depreciation and amortisation charges

11/12

Loss on sale of property, plant and equipment, and 
computer software

Share scheme charges

Net finance income

Operating cash flow before changes in working  
capital, finance costs and exceptional items 

Increase in receivables

Increase in payables

Cash generated from underlying operations

Cash flow on exceptional items

Cash generated from operations

Income tax paid

Net cash from operating activities

Cash flows from investing activities

Proceeds in respect of share scheme recharges  
to subsidiaries

Purchases of property, plant and equipment

Purchases of intangibles

Proceeds from the sale of property, plant and 
equipment, and computer software

Interest received

5

11

12

2015 
£’000

 90,697 

– 

 90,697 

 15,417 

 690 

 6,869 

 (626)

 113,047

 (20,248)

 8,804 

 101,603 

 –

 101,603

 (19,091)

 82,512

–

 (9,161)

 (6,015)

 374

 1,116 

2014 
£’000

80,361

(1,929)

78,432

17,896

294

7,120

(269)

103,473

(22,212)

6,831

88,092

(1,098)

86,994

(15,357)

71,637

2015 
£’000

3,630

–

3,630

–

–

–

–

3,630

(230)

63,366

66,766

–

2014  
£’000

8,336

–

8,336

–

–

–

–

8,336

(33,317)

53,149

28,168

–

66,766

28,168

–

–

66,766

28,168

–

3,207

1,051

(6,231)

(6,468)

824

505

–

–

–

–

–

–

–

–

Net cash (used in)/from investing activities

 (13,686)

(11,370)

3,207

1,051

Cash flows from financing activities

Dividends paid

Interest paid

Issue of own shares for the exercise of options

Purchase of shares held in the employee  
benefit trust

Net cash used in financing activities

Net increase in cash and  
cash equivalents

Cash and cash equivalents at the beginning  
of the year

Exchange loss on cash and cash equivalents

Cash and cash equivalents at the end of the year

20

 (85,065)

(32,706)

(85,065)

(32,706)

 (269)

 22,619 

–

–

3,954

15,092

–

3,487

– 

 (62,715)

(25,445)

(54,197)

–

–

(69,973)

(29,219)

 6,111

6,070

 90,012 

 (1,105) 

 95,018 

85,394

(1,452)

90,012

–

–

–

–

–

–

–

–

97

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ANNUAL REPORT 2015NOTES TO THE FINANCIAL STATEMENTS
For the year ended 31 December 2015  

The adoption of these standards or interpretations did not have 
any impact on the accounting policies, financial position or 
performance of the Group. 

1. Significant accounting policies

Standards issued but not yet effective

Statement of compliance

Michael Page International plc is a company incorporated  
in the United Kingdom under the Companies Act. 

The consolidated financial statements have been prepared under 
the historical cost convention modified by the revaluation of 
financial assets and liabilities (including derivative instruments) 
at fair value through profit and loss. This is in accordance with 
current International Financial Reporting Standards (IFRS) as 
adopted by the European Union and therefore complies with 
Article 4 of the EU IAS Regulation. 

The Company financial statements have been prepared under the 
historical cost convention and in accordance with current IFRS as 
adopted by the European Union.

Basis of preparation
The financial statements of Michael Page International plc 
consolidate the results of the Company and all its subsidiary 
undertakings. As permitted by Section 408 of the Companies Act 
2006, the profit and loss account of the Company has not been 
included as part of these financial statements. The Company’s 
profit for the financial year amounted to £3.6m (2014: £8.3m). The 
decrease in the Company’s profit this year is as a result of reduced 
dividend income. 

Basis of consolidation

(i) Subsidiaries
The consolidated financial statements comprise the financial 
statements of the Group and its subsidiaries as at 31 December 
2015. Control is achieved when the Group is exposed, or has 
rights, to variable returns from its involvement with the investee 
and has the ability to affect those returns through its power over 
the investee.

(ii) Transactions eliminated on consolidation
Intragroup balances and any unrealised gains and losses or 
income and expenses arising from intragroup transactions,  
are eliminated in preparing the consolidated financial statements. 
Unrealised losses are eliminated in the same way as unrealised 
gains, but only to the extent that there is no evidence of 
impairment.

(iii) Employee Benefit Trust
Shares in Michael Page International plc held by the trust are 
shown as a reduction in shareholders’ funds.

Changes in accounting policy – new accounting standards, 
interpretations and amendments
The accounting policies adopted are consistent with those of the 
previous financial years except for the following amendments to 
IFRS effective as of 1 January 2015:
•   IFRS 2 Share-based Payment – Amendments to IFRS 2
•   IFRS 8 Operating Segments – Amendments to IFRS 8
•  IAS 24 Related Party Disclosures – Amendments to IAS 24
•  IFRS 13 Fair Value Measurement – Amendments to IFRS 13

The standards and interpretations that are issued, but not yet 
effective, up to the date of issuance of the Group’s financial 
statements are disclosed below. The Group intends to adopt 
these standards, if applicable, when they become effective. 
•  IAS 1 Disclosure Initiative – Amendments to IAS 1; effective  
  date 1 January 2016
•  IAS 16 and IAS 38 Clarification of Acceptable Methods of  
  Depreciation and Amortisation; effective date 1 January 2016
•  IFRS 9 Financial Instruments; effective date 1 January 2018
•  IFRS 15 Revenue from Contracts with Customers; effective   
  date 1 January 2018
•  IFRS 16 Leases; effective date 1 January 2019

The Group has not early adopted any other standard, 
interpretation or amendment that has been issued but is not  
yet effective. 

No other issued but not endorsed amendments to IFRS will have 
a material impact on the Group’s financial statements once they 
become endorsed and effective.

Going concern

The Directors have, at the time of approving the financial 
statements, a reasonable expectation that the Company and 
the Group have adequate resources to continue in operational 
existence for the foreseeable future. Thus, they continue to adopt 
the going concern basis of accounting in preparing the financial 
statements. Further detail is contained in the Strategic Report on 
page 40.

Guarantee

The following UK subsidiaries of the Group are exempt from the 
requirements of the Companies Act 2006 relating to the audit of 
accounts by virtue of section 479A of this Act. The Company has 
provided parent guarantees to these subsidiaries.

Accountancy Additions Limited (3573861)

Page Group Limited (2327468)

LPM (Group Services) Limited (1669129)

Michael Page International 1982 Limited (1676035)

Michael Page International Investment Limited (2329107)

Michael Page International Finance Limited (2319166)

Michael Page Limited (1609138)

Michael Page UK Limited (1273591)

Page Personnel (UK) Limited (2611561)

Sales Recruitment Specialists Limited (1475920)

Slamway Limited (1675975)

The Assessment Centre Limited (2049378)

The Page Partnership Limited (1675582)

98

PB

ANNUAL REPORT 2015a) Revenue and income recognition

•   all resulting exchange differences are recognised in other 

Revenue, which excludes value added tax (VAT), constitutes 
the value of services undertaken by the Group from its principal 
activities, which are recruitment consultancy and other ancillary 
services. These consist of:
•   revenue from temporary placements, which represents 

amounts billed for the services of temporary staff, including the 
salary cost of these staff. This is recognised when the service 
has been provided;

•   revenue from permanent placements is typically based on a 
percentage of the candidate’s remuneration package and is 
derived from both retained assignments (income recognised 
on completion of defined stages of work) and non-retained 
assignments (income recognised at the date an offer is 
accepted by a candidate and where a start date has been 
determined). The latter includes revenue anticipated, but not 
invoiced, at the balance sheet date, which is correspondingly 
accrued on the balance sheet within prepayments and accrued 
income. A provision is made against accrued income for 
possible cancellations of placements prior to, or shortly after, 
the commencement of employment; and

•   revenue from amounts billed to clients for expenses incurred on 
their behalf (principally advertisements) is recognised when the 
expense is incurred.

Interest income is accrued on a time basis, by reference to the 
principal outstanding and at the effective interest rate applicable.

b) Cost of sales

comprehensive income.

e) Intangible assets

(i) Goodwill

Goodwill represents the excess of the cost of an acquisition over 
the fair value of the Group’s share of the net identifiable assets 
of the acquired subsidiary at the date of acquisition. Goodwill 
on the acquisition of subsidiaries is included in intangible assets. 
Goodwill is stated at cost less any accumulated impairment 
losses. Goodwill is allocated to cash-generating units and is not 
amortised, but is tested at least annually for impairment (see 
accounting policy h). Gains and losses on the disposal of an entity 
include the carrying amount of goodwill relating to the entity sold.

(ii) Computer software

Computer software acquired or developed by the Group is stated 
at cost less accumulated amortisation (see below). The Group 
reviews intangible software assets for any indication of impairment 
annually. 

(iii) Software under construction

Software under construction relates to cost capitalised in relation 
to the development of a new operating system and related 
applications. Costs are capitalised when they fulfil the criteria in 
IAS 38 regarding internally developed intangible assets. While still 
under construction, assets are tested for impairment annually. 
Assets are moved from software under construction to computer 
software when they become available for use.

Cost of sales consists of the salary cost of temporary staff and 
costs incurred on behalf of clients, principally advertising costs.

(iv) Trademark

c) Gross profit

Gross profit represents revenue less cost of sales and consists 
of the total placement fees of permanent candidates, the margin 
earned on the placement of temporary candidates and the margin 
on advertising income.

d) Foreign currency translation

(i) Functional and presentation currency

Items included in the financial statements of each of the Group’s 
entities are measured using the currency of the primary economic 
environment in which the entity operates (“the functional 
currency”). The consolidated financial statements are presented 
in Sterling, which is the Company’s functional and presentation 
currency.

(ii) Transactions and balances

Foreign currency transactions are translated into the respective 
functional currency using the exchange rates prevailing at the 
dates of the transactions. Foreign exchange gains and losses 
resulting from the settlement of such transactions and from the 
translation at year end exchange rates of monetary assets and 
liabilities denominated in foreign currencies are recognised in the 
income statement.

(iii) Group companies

The results and financial position of all the Group entities 
(none of which has the currency of a hyperinflationary economy) 
that have a functional currency different from the presentation 
currency are translated into the presentation currency as follows:
•   assets and liabilities for each balance sheet presented  
are translated at the closing rate at the date of that  
balance sheet;

•   income and expenses for each income statement are 

translated at average exchange rates; and

Acquired trademarks are stated at cost and are written down over 
five years on a straight-line basis, which represents the estimated 
useful life of the intangible.

(v) Amortisation

Amortisation is charged to the income statement on a straight-
line basis over the estimated useful lives of intangible assets 
unless such lives are indefinite. Goodwill has an indefinite useful 
life. Computer software except PRS is amortised at 20% per 
annum unless it is considered to have a shorter life, in which case 
the period of amortisation is reduced. The cumulative amount 
of goodwill written off directly to retained earnings in respect 
of acquisitions prior to 31 December 1997 is £311.7m (2014: 
£311.7m).

The Group extended the useful life of specific components of the 
PRS intangible asset during the year to align the useful life of the 
system with the timing of the benefit. The effect of this was to 
reduce the amortisation charge by c. £3m.

f) Property, plant and equipment

Property, plant and equipment are stated at original cost less 
accumulated depreciation. Depreciation is calculated to write off 
the cost less estimated residual value of each asset evenly over its 
expected useful life at the following rates:
•   Leasehold improvements 10% per annum or period of  

lease if shorter

•  Furniture, fixtures and equipment 10-20% per annum
•  Motor vehicles 25% per annum

g) Investments

Fixed asset investments are stated at cost less provision  
for impairment.

99

PB

ANNUAL REPORT 2015 
 
h) Impairment of assets

Non-financial assets
Assets that have an indefinite useful life are not subject to 
amortisation and are tested annually for impairment. An 
impairment loss is recognised for the amount by which the asset’s 
carrying amount exceeds its recoverable amount. 

The recoverable amount is the higher of an asset’s fair value less 
costs to sell and value in use. For the purposes of assessing 
impairment, assets are grouped at the lowest levels for which 
there are separately identifiable cash flows (cash-generating units).

Financial assets
A financial asset is assessed at each reporting date to determine 
whether there is any objective evidence that it is impaired.

A financial asset is considered to be impaired if objective evidence 
indicates that one or more events has had a negative effect 
on the estimated future cash flows of that asset. For certain 
categories of financial asset, such as trade receivables, assets 
that are assessed not to be impaired individually are subsequently 
assessed for impairment on a collective basis. Objective evidence 
of impairment for a portfolio of receivables could include the 
Group’s past experience of collecting payments, an increase 
in the number of delayed payments in the portfolio, as well as 
observable changes in national or local economic conditions that 
correlate with default on receivables.

The carrying amount of the financial asset is reduced by the 
impairment loss directly for all financial assets with the exception 
of trade receivables, where the carrying amount is reduced 
through the use of an allowance account. When a trade receivable 
is considered uncollectible, it is written off against the allowance 
account. Subsequent recoveries of amounts previously written 
off are credited against the allowance account. Changes in the 
carrying amount of the allowance account are recognised in the 
income statement.

i) Taxation
Income tax expense represents the sum of the current tax and 
deferred tax charges. The tax currently payable is based on taxable 
profit for the year. Taxable profit differs from profit as reported in the 
income statement because it excludes items of income or expense 
that are taxable or deductible in other years and it further excludes 
items that are never taxable or deductible. The Group’s liability for 
current tax is calculated using tax rates that have been enacted or 
substantively enacted by the balance sheet date.

Deferred tax is recognised on differences between the carrying 
amounts of assets and liabilities in the financial statements  
and the corresponding tax bases used in the computation of 
taxable profit and is accounted for using the balance sheet  
liability method.

Deferred tax liabilities are generally recognised for all taxable 
temporary differences and deferred tax assets are recognised to 
the extent that it is probable that taxable profits will be available 
against which deductible temporary differences can be utilised. 
Such assets and liabilities are not recognised if the temporary 
difference arises from goodwill or from the initial recognition  
(other than in a business combination) of other assets and liabilities 
in a transaction that affects neither the taxable profit nor the 
accounting profit.

Deferred tax liabilities are recognised for taxable temporary 
differences arising on investments in subsidiaries, except where 
the Group is able to control the reversal of the temporary difference 
and it is probable that the temporary difference will not reverse in 
the foreseeable future. The carrying amount of deferred tax assets 
is reviewed at each balance sheet date and reduced to the extent 

that it is no longer probable that sufficient taxable profits will  
be available.

Deferred tax is calculated at the tax rates that are expected  
to apply in the period when the liability is settled or the  
asset realised.

Deferred tax is charged or credited to the income statement, 
except when it relates to items charged or credited directly to 
equity, in which case the deferred tax is also dealt with in equity. 
Deferred tax assets and liabilities are offset when there is a legally 
enforceable right to set off current tax assets against current tax 
liabilities and when they relate to income taxes levied by the same 
taxation authority and the Group intends to settle its current tax 
assets and liabilities on a net basis.

j) Pension costs
The Group operates defined contribution pension schemes.  
The assets of the schemes are held separately from those of the 
Group in independently administered funds. The pension costs 
charged to the income statement represent the contributions 
payable by the Group to the funds during each period.

k) Leased assets
Leases are classified as finance leases whenever the terms of the 
lease transfer substantially all the risks and rewards of ownership 
to the lessee. All other leases are classified as operating leases.

The Group does not currently have any finance leases.

Rentals under operating leases are charged to the income 
statement on a straight-line basis over the term of the lease. 
Benefits received and receivable as an incentive to enter into an 
operating lease are also spread on a straight-line basis over the 
lease term.

l) Segment reporting
IFRS 8 requires operating segments to be identified on the 
basis of internal reports about components of the Group that 
are regularly reviewed by the Board to allocate resources to the 
segments and to assess their performance. Information provided 
to the Board is focused on regions and as a result, reportable 
segments are on a regional basis.

m) Dividend distribution

Dividend distribution to the Company’s shareholders is recognised 
as a liability in the Group’s financial statements in the period in 
which the dividends are approved by (for final dividends) or paid to 
(for interim dividends) the Company’s shareholders.

n) Share-based compensation 

The Group operates a number of equity-settled, share-based 
compensation plans. The accounting treatments for the Group 
and parent company are described below:

(i) Share option schemes
The fair value of the employee services received in exchange for 
the grant of the options is recognised as an expense in the income 
statement of the Group with a corresponding adjustment to 
equity. In the Parent Company, it is capitalised as an investment, 
with a corresponding adjustment to equity. The total amount to be 
expensed over the vesting period is determined by reference to 
the fair value of the options granted, excluding the impact of any 
non-market vesting conditions (for example, earnings per share). 
Non-market vesting conditions are included in assumptions about 
the number of options that are expected to become exercisable. 
At each balance sheet date, the estimate of the number of options 
that are expected to become exercisable is revised. The Group 
recognises the impact of the revision of original estimates, if any, 
in the income statement, and the corresponding adjustment to 
equity over the remaining vesting period. 

100

PB

ANNUAL REPORT 2015(ii) Management Incentive Plan and Long-Term Incentive Plan
Where deferred awards are made to Directors and senior 
executives under either the Management Incentive Plan or the 
Long-Term Incentive Plan, to reflect that the awards are for 
services over a longer period, the value of the expected award 
is charged to the income statement of the Group on a straight-
line basis over the vesting period to which the award relates. In 
the Parent Company, it is capitalised as an investment, with a 
corresponding adjustment to equity.

o) Repurchase of share capital
When share capital recognised as equity is repurchased, 
the amount of the consideration paid, including any directly 
attributable costs, is recognised as a change in equity.

p) Provisions
A provision is recognised in the balance sheet when the Group 
has a present legal or constructive obligation as a result of a past 
event, and it is probable that an outflow of economic benefits will 
be required to settle the obligation. Provisions are measured at 
the Directors’ best estimate of the expenditure required to settle 
the obligation at the balance sheet date, and are discounted to 
present value where the effect is material.

q) Borrowing costs
Borrowing costs directly attributable to the acquisition, construction 
or production of an asset that necessarily takes a substantial period 
of time to get ready for its intended use or sale are capitalised 
as part of the cost of the asset. All other borrowing costs are 
expensed in the period they occur. Borrowing costs consist of 
interest and other costs that an entity incurs in connection with the 
borrowing of funds. The Group has not capitalised any borrowing 
costs in either the current or preceding years.

r) Financial assets and liabilities
Financial assets and liabilities are recognised in the Group’s 
balance sheet when the Group becomes a party to the 
contractual provisions of the instrument. Non-derivative financial 
instruments comprise trade and other receivables, cash and cash 
equivalents, loans and borrowings and trade and other payables.
Trade receivables and other receivables that have fixed or 
determinable payments that are not quoted in an active market 
are classified as loans and receivables. Loans and receivables are 
measured at amortised cost using the effective interest method, 
less any impairment. Interest income is recognised by applying the 
effective interest rate, except for short-term receivables when the 
recognition of interest would be immaterial.
Cash and cash equivalents includes cash-in-hand, deposits  
held at call with banks, and other short-term highly liquid 
investments with original maturities of three months or less. Bank 
overdrafts that are repayable on demand and form an integral part 
of the Group’s cash management are included as a component 
of cash and cash equivalents for the purpose of the statement of 
cash flows.
Trade and other payables are stated at cost. Other financial 
liabilities, including borrowings, are initially measured at fair value, 
net of transaction costs.
The Group has derivative contracts at the balance sheet date that 
have been valued at fair value through the income statement.

s) Hedge accounting

Hedges of a net investment in a foreign operation, including a 
hedge of a monetary item that is accounted for as part of the 
net investment, are accounted for in a way similar to cash flow 
hedges. Gains or losses on the hedging instrument relating 
to the effective portion of the hedge are recognised as Other 
Comprehensive Income while any gains or losses relating to the 
ineffective portion are recognised in the statement of profit or 

loss. On disposal of the foreign operation, the cumulative value of 
any such gains or losses recorded in equity is transferred to the 
statement of profit or loss. The Group uses a loan as a hedge of 
its exposure to foreign exchange risk on its investments in foreign 
subsidiaries.

t) Critical accounting estimates and judgments

The preparation of financial statements in conformity with IFRS 
requires the use of certain critical accounting estimates and 
judgments. It also requires management to exercise judgment in 
the process of applying the Company’s accounting policies.

Estimates and judgments are continually evaluated and are based 
on historical experience and other factors, including expectations 
of future events that are believed to be reasonable under the 
circumstances.
In particular, information about significant areas of estimation 
uncertainty and critical judgments in applying accounting policies 
that have the most significant effect on the amount recognised in 
the financial statements are described in the following notes:
•  Note 1 – revenue recognition 
In making its judgment, management considered the detailed 
criteria for the recognition of revenue from permanent placements 
where a position has been accepted by a candidate, a start date 
agreed, but employment has not yet commenced. A provision 
is made by management, based on past historical experience, 
for the proportion of those placements where the candidate is 
expected to reverse their acceptance prior to the start date.
•  Note 8 – current tax assets and liabilities
The Group, being a multinational company, is subject to both 
international and local transfer pricing legislation. Management 
has reviewed the transfer pricing position to ensure any potential 
exposure is adequately provided.
•  Note 12 – intangibles
The Group determines whether goodwill and other intangible 
assets are impaired on an annual basis or otherwise when 
changes in events or situations indicate that the carrying value 
may not be recoverable. This requires an estimation of the 
recoverable amount of the cash generating unit to which the 
assets are allocated. Estimating the value-in-use requires the 
Group to make an estimate of the future cash flows from the 
cash-generating unit and also to choose a suitable discount rate 
in order to calculate the present value of those cash flows.
•  Note 14 – trade and other receivables
There is uncertainty regarding customers who may not be able 
to pay as their invoices fall due. In reviewing the appropriateness 
of the provisions in respect of recoverability of trade receivables, 
consideration has been given to the economic climate in the 
respective markets, the ageing of the debt and the potential 
likelihood of default.
•  Note 17 – deferred tax
Management has estimated the likely value of deferred tax assets 
in respect of trading losses carried forward.
•  Note 18 – share-based payments
The Group’s policy for share-based payments is stated in 
Note 1 (n). The equity settled share-based payments charge 
is partly derived from estimates of factors such as lapse rates 
and achievement of performance criteria. It is also derived from 
assumptions such as the future volatility of the Company’s share 
price, expected dividend yields and risk-free interest rates.

u) Exceptional items
Exceptional items are those items the Group considers to be 
one-off or material in nature that should be brought to the reader’s 
attention in understanding the Group’s financial performance.

101

PB

ANNUAL REPORT 20152. Segment reporting

All revenues disclosed are derived from external customers.

The accounting policies of the reportable segments are the same as the Group’s accounting policies described in Note 1. Segment 
operating profit represents the profit earned by each segment including allocation of central administration costs. This is the measure 
reported to the Group’s Board the chief operating decision maker, for the purpose of resource allocation and assessment of segment 
performance. Segments are aggregated in accordance with management ownership, determined by the possession of similar 
characteristics. No judgements were applied to identify the reportable segments.

(a) Revenue, gross profit and operating profit by reportable segment

Operating Profit

Revenue
2015 
£’000

Gross   
Profit
2015  
£’000 

Before 
exceptional 
items  
2015 
£’000

Exceptional 
items  
(Note 5) 
2015 
£’000

After  
exceptional 
items  
2015 
£’000

421,310 

216,987 

 31,889 

 337,673

 151,581 

 29,235 

Asia Pacific

Australia and New Zealand

95,835 

30,077 

 4,696 

Asia

95,468 

79,033 

 18,020 

Total – Asia Pacific

191,303

109,110 

 22,716 

Americas

Operating profit

Financial income

114,659 

78,427 

 6,231 

–

–

–

–

 90,071 

 626

Revenue/gross profit/profit before tax

1,064,945 

556,105 

 90,697

Operating Profit

Before 
exceptional 
items  
2014  
£’000

Exceptional 
items  
(Note 5) 
2014 
£’000

After  
exceptional 
items  
2014 
£’000

Gross   
Profit
2014  
£’000 

Revenue
2014  
£’000

419,667

212,042

 30,120

 1,631

 31,751

 325,708

 138,361 

 24,066

Asia Pacific

Australia and New Zealand

110,025

34,400 

 4,675 

Asia

83,454 

71,139

 15,301 

Total – Asia Pacific

193,479 

105,539 

 19,976 

Americas

Operating profit

Financial (expense)/income

108,033

76,875 

 4,299

–

–

–

–

 78,461 

 1,631

 80,092

 (29)

 298

 269

–

–

–

–

–

–

–

–

–

 31,889 

 29,235 

 4,696 

 18,020

 22,716

 6,231 

 90,071

 626 

 90,697 

–

–

–

–

–

  24,066 

 4,675 

 15,301

 19,976 

 4,299

2015

EMEA

United Kingdom

2014

EMEA

United Kingdom

Revenue/gross profit/profit before tax

1,046,887

532,817

 78,432

 1,929

 80,361 

The above analysis by destination is not materially different to the analysis by origin.

The analysis opposite is of the carrying amount of reportable segment assets, liabilities and non-current assets. Segment assets and 
liabilities include items directly attributable to a segment as well as those that can be allocated on a reasonable basis.

The individual reportable segments exclude income tax assets and liabilities. Non-current assets include property, plant and equipment, 
computer software, goodwill and other intangibles.

102

PB

ANNUAL REPORT 2015(b) Segment assets, liabilities, capital expenditure and non-current assets and capital expenditure by reportable segment

EMEA

United Kingdom

Asia Pacific

Australia and New Zealand

Asia

Total – Asia Pacific

Americas

Segment assets/liabilities

Income tax

EMEA

United Kingdom

Asia Pacific

Australia and New Zealand

Asia

Total – Asia Pacific

Americas

Capital expenditure

EMEA

United Kingdom

Asia Pacific

Australia and New Zealand

Asia

Total – Asia Pacific

Americas

(c) Revenue and gross profit by discipline

Finance and Accounting

Legal, Technology, HR, Secretarial and other

      Total Assets

      Total Liabilities

2015 
£’000

143,621 

128,699

21,953 

48,213 

70,166 

2014  
£’000 

135,374 

118,042 

27,265 

43,457

70,722

2015  
£’000

74,687 

40,499 

8,008 

12,616 

20,624 

2014 
£’000

68,947

40,608

9,079

11,301

20,380

 41,689 

 42,756 

 12,682 

 13,305 

 384,175 

 366,894 

 148,492

 143,240

 8,814 

 7,479 

 22,738

 14,910

 392,989 

 374,373 

 171,230 

158,150

Property, Plant and  
Equipment

2015  
£’000

6,479 

7,204 

1,255 

1,364 

2,619 

2014  
£’000 

6,142

7,175

1,643 

1,643 

3,286 

 5,109 

 21,411 

 5,205

 21,808

Property, Plant and  
Equipment
2015  
£’000

2014  
£’000 

3,252 

2,866 

133 

628 

761 

 2,282 

 9,161

1,641

2,778

325

441

766

1,046

6,231

    Intangible Assets

2015  
£’000

2,449 

2014 
£’000

457

33,187 

37,134

73 

43 

116 

 514 

134 

60 

194 

 761 

 36,266 

 38,546 

    Intangible Assets

2015  
£’000

709

5,149

8

7

15

142

6,015

2014 
£’000

237

5,592

92

23

115

524

6,468

Revenue

2015 
£’000

Gross Profit

2014 
£’000

2015 
£’000

2014 
£’000

 468,364 

 465,250

 220,082 

 211,366

 253,456 

 240,105

 119,842 

 107,210

Engineering, Property & Construction, Procurement & Supply Chain

 190,547 

 193,922

 106,321 

 107,729

Marketing, Sales and Retail

 152,578 

 147,610

 109,860 

 106,512

 1,064,945 

 1,046,887

 556,105

 532,817

(d) Revenue and gross profit generated from permanent and temporary placements

Permanent

Temporary

103

Revenue
2015 
£’000

2014 
£’000

Gross Profit
2015 
£’000

2014 
£’000

 431,292 

 417,401

 424,015 

 406,414

 633,653 

 629,486

 132,090 

 126,403

 1,064,945 

 1,046,887

 556,105

 532,817

PB

ANNUAL REPORT 20153. Profit for the year

Profit for the year is stated after charging:

Employment costs (Note 4)

Net exchange losses

Depreciation of property, plant and equipment – owned (Note 11)

Amortisation of intangibles (Note 12)

Impairment of trade receivables (Note 21)

Loss on sale of property, plant and equipment and computer software

Operating lease rentals

– Land and buildings

– Plant and machinery

Fees payable to the Company’s auditor: 

Fees payable to the Company’s auditor for the audit of the Company’s annual accounts

Fees payable to the Company’s auditor and associates for other services:

–  The audit of the Company’s subsidiaries pursuant to legislation

– Audit related assurance services

Total audit fees

– Tax compliance services for the Company and its subsidiaries

–  Tax advice for the Company, its subsidiaries and individual employees  

 in relation to moving employees internationally

– Tax advisory services

Total non-audit fees

Total fees  

4. Employee information

2015  
£’000

2014 
£’000

352,753

310,122

827

7,366

8,051

7,167

690

150

7,922

9,974

7,230

294

24,926

26,211

2,895

4,721

194

410

87

691

78

194

29

301

992

156

424

120

700

172

143

18

333

1,033

The average number of employees (including Executive Directors) during the year and total number of employees (including Executive 
Directors) at 31 December 2015 were as follows:

Management

Client services

Administration

 Employment costs (including Directors’ emoluments) comprised:

Wages and salaries

Social security costs

Pension costs – defined contribution plans

Share-based payments and deferred cash plan

2015 
Average  
No.

2014 
Average  
No.

At 31 Dec 
2015 
No.

At 31 Dec 
2014 
No.

310

4,071

1,333

5,714

311

3,782

1,321

5,414

301

4,183

1,351

5,835

318

3,960

1,300

5,578

2015 
£’000

2014 
£’000

295,767

256,187

34,984

11,801

10,201

32,498

14,000

7,437

352,753

310,122

No staff are employed by the Parent Company (2014: none) hence no remuneration has been disclosed for the Company. Remuneration 
for Directors for their services on behalf of the Parent Company are included in the Director’s Remuneration Report on pages 69 to 76.

104

PB

ANNUAL REPORT 2015                                       
5. Exceptional items

French Profit Share
In October 2013, Page Personnel France (PPF) received notice from the Competent Authorities of the UK and France of their decision 
regarding a transfer pricing case that had arisen as a result of a tax audit in March 2008. The decision, which was unexpected, increased the 
profit generated by PPF, which, as per the mandatory profit share or “participation aux résultats de l’entreprise” that is particular to France, 
drove a requirement to pay increased employee profit share, both to employees of PPF and also to the temporary workers placed by that 
company. As a result, the Group took in 2013 an exceptional charge of £2.5m relating to prior periods, and £0.6m that was included within 
operating profits from trading activities. In December 2014, PPF received notice from the French tax authorities that they would not be seeking 
to make any further transfer pricing adjustments as a result of their audit of the tax years 2011 and 2012. In addition, as no assessment was 
raised within the statutory timeframe, there would be no adjustment for the 2010 tax year. Accordingly, in 2014, the Group recorded £1.6m 
relating to the reversal of amounts that were previously provided as an exceptional charge and a further £0.6m that was included within 
operating profit. There was also a release of £0.3m of exceptional interest and £0.8m of income tax relating to this exceptional item.
There are no exceptional items in the current year.

6. Financial income/(expenses)

Financial income

Bank interest receivable

Financial expenses

Bank interest payable

Exceptional interest (Note 5)

7. Taxation on profits on ordinary activities
The charge for taxation is based on the effective annual tax rate of 27.0% on profit before tax (2014: 26.2%).

Analysis of charge in the year

UK income tax at 20.25% (2014: 21.5%) for year

Adjustments in respect of prior year

Overseas income tax

Deferred tax

Adjustment in respect of prior years

Origination and reversal of temporary differences

Recognition of previously unrecognised losses and other tax attributes

Charge of tax losses recognised

Deferred tax income

Total income tax expense in the income statement

2015  
£’000

1,116

1,116

(490)

–

(490)

2015 
£’000

13,462

64

14,289

27,815

(365)

(2,039)

(1,893)

971

(3,326)

24,489

Final determination of taxable impact of certain items has resulted in a prior year reclassification between current and deferred tax.

Reconciliation of effective tax rate
Profit before taxation

Profit on ordinary activities before tax multiplied by the  
standard rate of corporation tax in the UK

Effects of:

Disallowable items and other permanent differences

Unrelieved overseas losses

Utilisation of losses not previously recognised

Recognition of overseas losses and other tax attributes

Higher tax rates on overseas earnings

Movement of rate difference

Adjustment to tax charge in respect of prior periods

Tax expense and effective rate for the year

Tax recognised directly in equity
Relating to settled transactions

105

Financial Statements

2015 
£’000

90,697

%

2014 
£’000

80,361

18,364

20.2

17,278

1,840

568

(28)

(1,893)

5,951

(12)

(301)

24,489

2.0

0.6

–

(2.1)

6.6

–

(0.3)

27.0

91

288

(1,211)

(2,209)

6,784

(35)

44

21,030

2015 
£’000
(728)

2014 
£’000

488

488

(517)

298

(219)

2014 
£’000

8,999

(2,097)

14,439

21,341

2,140

(709)

(2,209)

467

(311)

21,030

%

21.5

0.1

0.4

(1.5)

(2.7)

8.4

(0.1)

0.1

26.2

2014 
£’000
518

PB

ANNUAL REPORT 20158. Current tax assets and liabilities

The current tax asset of £8.8m (2014: £7.5m), and current tax liability of £22.7m (2014: £14.9m) for the Group, and current tax asset 
and liability of £nil (2014: £nil) for the Parent Company, represent the amount of income taxes recoverable and payable in respect of 
current and prior periods. The Group maintains a provision in relation to disputes and uncertain tax positions, including transfer pricing, 
which is included in the current tax liability. the Group has considered if there is a need to make a disclosure in relation to IAS 1 estimation 
uncertainty and have concluded that as no material adjustment to the carrying value of the transfer pricing reserve at 31 December 2015 is 
anticipated within the next financial year, no disclosure is required.   

9. Dividends

Amounts recognised as distributions to equity holders in the year:

Final dividend for the year ended 31 December 2014 of 7.58p per Ordinary share (2013: 7.25p)

Interim dividend for the year ended 31 December 2015 of 3.60p per Ordinary share (2014: 3.42p)

Special dividend for the year ended 31 December 2015 of 16.0p per Ordinary share (2014: nil)

2015  
£’000

2014 
£’000

23,702

11,271

50,092

85,065

22,220

10,486

–

32,706

Amounts proposed as distributions to equity holders in the year:

Proposed final dividend for the year ended 31 December 2015 of 7.90p per Ordinary share (2014: 7.58p)

24,747

23,232

The proposed final dividend had not been approved by shareholders at 31 December 2015 and therefore has not been included as a 
liability. The comparative final dividend at 31 December 2014 was also not recognised as a liability in the prior year.
The proposed final dividend of 7.90p (2014: 7.58p) per Ordinary share will be paid on 20 June 2016 to shareholders on the register at the 
close of business on 20 May 2016, subject to approval by shareholders.
When the Company pays a dividend to shareholders, there may be income tax consequences. The impact will depend upon the individual 
circumstances of the shareholder.

10. Earnings per Ordinary share

The calculation of the basic and diluted earnings per share is based on the following data:

Earnings

Earnings for basic and diluted earnings per share (£‘000)

Exceptional items (£’000) (Note 5)

Earnings for basic and diluted earnings per share before exceptional items (£’000)

Number of shares

Weighted average number of shares used for basic earnings per share (‘000)

Dilutive effect of share plans (‘000)

Diluted weighted average number of shares used for diluted earnings per share (‘000)

Basic earnings per share 

Diluted earnings per share 

Basic earnings per share before exceptional items 

Diluted earnings per share before exceptional items 

The above results relate to continuing operations.

2015  
£’000

2014 
£’000

66,208

–

66,208

59,331

(2,762)

56,569

number

number

311,436

308,020

2,368

2,303

313,804

310,323

pence

pence

21.3

21.1

21.3

21.1

19.3

19.1

18.4

18.2

Basic
Basic earnings per share is calculated by dividing the profit attributable to equity holders of the Company by the weighted average number 
of Ordinary shares in issue during the year, excluding Ordinary shares purchased by the Employee Benefit Trust and held in the reserve.

Diluted
Diluted earnings per share is calculated by adjusting the weighted average number of Ordinary shares outstanding to assume conversion 
of all dilutive potential Ordinary shares. This calculation determines the number of shares that could have been acquired at fair value 
(determined as the average market price of the Company’s shares) based on the monetary value of the subscription rights attached to 
the outstanding share options. The number of shares calculated in the basic earnings per share is then adjusted to reflect the number of 
shares deemed to be issued for nil consideration as a result of the potential exercise of existing share options.
The remaining share options that are currently not dilutive and hence excluded from the dilutive earnings per share calculation remain 
potentially dilutive until they are either exercised or they lapse. 

106

PB

ANNUAL REPORT 2015 
 
 
 
 
11. Property, plant and equipment

Group

Cost

At 1 January

Additions

Disposals

Effect of movements in foreign exchange

At 31 December

Depreciation

At 1 January

Charge for the year

Disposals

Effect of movements in foreign exchange

At 31 December

Net book value

At 31 December

Group

Cost

At 1 January

Additions

Disposals

Effect of movements in foreign exchange

At 31 December

Depreciation

At 1 January

Charge for the year

Disposals

Effect of movements in foreign exchange

At 31 December

Net book value

At 31 December

2015

Leasehold 
improve- 
ments 
£’000

Furniture, 
fixtures and 
equipment  
£’000 

Motor  
vehicles  
£’000

33,696

3,609

(3,868)

(1,336)

32,101

22,943

3,146

(3,195)

(707)

22,187

48,050

4,807

(3,833)

(1,596)

47,428

38,488

3,630

(3,838)

(1,117)

37,163

2,622

745

(951)

(147)

2,269

1,129

590

(579)

(103)

1,037

Total 
£’000

84,368

9,161

(8,652)

(3,079)

81,798

62,560

7,366

(7,612)

(1,927)

60,387

9,914

10,265

1,232

21,411

2014

Leasehold 
improve- 
ments 
£’000

Furniture, 
fixtures and 
equipment  
£’000 

Motor  
vehicles  
£’000

35,318

2,924

(3,784)

(762)

33,696

23,543

3,490

(3,556)

(534)

22,943

50,448

2,280

(3,170)

(1,508)

48,050

38,633

3,760

(2,735)

(1,170)

38,488

2,849

1,027

(1,162)

(92)

2,622

1,201

672

(707)

(37)

1,129

Total 
£’000

88,615

6,231

(8,116)

(2,362)

84,368

63,377

7,922

(6,998)

(1,741)

62,560

10,753

9,562

1,493

21,808

107

PB

ANNUAL REPORT 201512. Intangible assets

2015

Group

Cost

At 1 January

Additions

Disposals

Transfers

Effect of movements in  
foreign exchange

At 31 December

Amortisation

At 1 January

Charge for the year

Disposals

Effect of movements in  
foreign exchange

At 31 December

Net book value

At 31 December

Group

Cost

At 1 January

Additions

Disposals

Transfers

Effect of movements in  
foreign exchange

At 31 December

Amortisation

At 1 January

Charge for the year

Disposals

Effect of movements in  
foreign exchange

At 31 December

Net book value

At 31 December

Computer 
software, 
assets under 
construction 
£’000 

Computer 
software 
£’000

Subtotal 
£’000

Goodwill 
£’000

Trademark 
£’000

Subtotal 
£’000

Total

65,146

1,539

746

2,285

67,431

63,327

1,009

(384)

3,621

(811)

1,819

5,006

–

(3,621)

6,015

(384)

–

–

(811)

–

–

–

–

–

–

–

–

–

–

–

–

6,015

(384)

–

(811)

66,762

3,204

69,966

1,539

746

2,285

72,251

28,453

7,931

(359)

(592)

35,433

–

–

–

–

–

28,453

7,931

(359)

(592)

35,433

–

–

–

–

–

432

120

–

–

432

120

–

–

28,885

8,051

(359)

(592)

552

552

35,985

31,329

3,204

34,533

1,539

194

1,733

36,266

2014

Computer 
software, 
assets under 
construction 
£’000 

Computer 
software 
£’000

Subtotal 
£’000

Goodwill 
£’000

Trademark 
£’000

Subtotal 
£’000

56,777

1,145

(39)

5,713

(269)

2,209

5,323

–

(5,713)

58,986

6,468

(39)

–

–

(269)

1,539

746

2,285

–

–

–

–

–

–

–

–

–

–

–

–

Total

61,271

6,468

(39)

–

(269)

63,327

1,819

65,146

1,539

746

2,285

67,431

18,860

9,856

(39)

(224)

28,453

–

–

–

–

–

18,860

9,856

(39)

(224)

28,453

–

–

–

–

–

314

118

–

–

314

118

–

–

19,174

9,974

(39)

(224)

432

432

28,885

34,874

1,819

36,693

1,539

314

1,853

38,546

108

PB

ANNUAL REPORT 2015Impairment tests for goodwill

Goodwill is allocated to the Group’s cash-generating units (CGUs) identified according to the country of operation. A summary of the 
goodwill allocation is presented below:

UK

USA

Singapore

2015  
£’000

1,274

214

51

1,539

2014 
£’000

1,274

214

51

1,539

In assessing value in use, the estimated future cash flows are calculated by preparing cash flow forecasts derived from the most recent 
financial budget, management projections for five years, followed by an assumed growth rate of 3%, which does not exceed the long-
term average growth rate of the relevant markets and reflects long-term wage inflation fee growth. Management applied a discount rate of 
8%, representing the weighted average cost of capital for the Group, to the estimated future cash flows to calculate the terminal value of 
those cash flows. If the recoverable amount of an asset is estimated to be less than its carrying amount, the carrying amount of the asset 
is reduced to its recoverable amount. An impairment loss is recognised as an expense. Management believes that no reasonably possible 
change in any of the above key assumptions would cause the carrying value of goodwill allocated to any CGU to materially exceed its 
recoverable amount.

The Group tests goodwill annually for impairment, or more frequently if there are indications that goodwill might be impaired. It is the 
opinion of the Directors that at 31 December 2015 there was no impairment of goodwill.

13. Investments

Company

Cost at 1 January 2015

Transactions relating to share plans for subsidiaries’ employees

Cost at 31 December 2015

Subsidiary undertakings 
£’000

502,318

3,594

505,912

The Company’s principal subsidiary undertakings at 31 December 2015, their principal activities and countries of incorporation are set  
out below:

Name of undertaking

Michael Page International Argentina SA

Page Personnel Argentina SA

Page Personnel Argentina Servicios Eventuales SA

Michael Page International (Australia) Pty Limited

Michael Page International GmbH

Michael Page International (Belgium) NV/SA

Page Interim (Belgium) NV/SA

Michael Page International (Brasil) SC Ltd

Page Personnel Recruit. Especializ. E Servs. Corpor. Ltda

Michael Page International Canada Limited

Michael Page International Chile Ltda

Page Personnel International Chile Limitada

Empresa de Servicios Transitorios Page Interim Chile Limitada

Michael Page (Beijing) Recruitment Co. Ltd

Michael Page (Shanghai) Recruitment Co. Ltd

Michael Page International Colombia SAS

Michael Page Partnership Limited

Michael Page Employment Services Limited

LPM (Professional Recruitment) Limited

Country of  incorporation

Principal activity

Argentina

Argentina

Argentina

Australia

Austria

Belgium

Belgium

Brazil

Brazil

Canada

Chile

Chile

Chile

China

China

Colombia

England and Wales

England and Wales

England and Wales

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Non-trading

Recruitment Consultancy

Holding company

109

PB

ANNUAL REPORT 2015Name of undertaking

Accountancy Additions Limited

Slamway Limited

The Assessment Centre Limited

LPM (Group Services) Limited

The Page Partnership Limited

Sales Recruitment Specialists Limited

Burhill Park Limited

Michael Page International 1982 Limited

Michael Page International Investment Limited

Michael Page International Finance Limited

Page Personnel (UK) Limited

Michael Page International (France) SAS

Michael Page Financial Services SAS

Page Personnel SAS

MP Commercial EURL

MP Ignenieurs et Informatuque SARLU

Page Formation EURL

MP International – LRR EURL

MP Finance et Comptabilitie EURL

MP Services SASU

MP Nord EURL

MP Sud EURL

Michael Page Advertising SARLU

Page Consulting SARLU

Page Executive EURL

Michael Page EDP EURL

Michael Page Monaco SARL

MP Immobilier et Construction EURL

Michael Page IT Services SARLU

Talent for SARLU

Michael Page International (Deutschland) GmbH

Page Personnel Services GmbH

Page Personnel (Deutschland) GmbH

Michael Page Interim GmbH

Michael Page International (Hong Kong) Limited

Michael Page International Recruitment Pvt Ltd

PT Michael Page International Indonesia

Michael Page International (Ireland) Limited

Michael Page International Italia Srl

Page Personnel Italia SpA

Michael Page International (Japan) K.K.

Page Personnel Interim SA

Michael Page International (Malaysia) Sdn Bhd

Michael Page International Mexico  
Reclutamiento Especializado, S.A. de C.V.

Michael Page International Mexico Servicios  
Corporativos SA de CV

Country of  incorporation

Principal activity

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

England and Wales

France

France

France

France

France

France

France

France

France

France

France

France

France

France

France

France

France

France

France

Germany

Germany

Germany

Germany

Hong Kong

India

Indonesia

Ireland

Italy

Italy

Japan

Luxembourg

Malaysia

Mexico

Mexico

Non-trading

Non-trading

Non-trading

Non-trading

Non-trading

Non-trading

Non-trading

Non-trading

Non-trading

Non-trading

Recruitment Consultancy

Recruitment Consultancy

Support services

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Non-trading

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Non-trading

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

110

PB

ANNUAL REPORT 2015Name of undertaking

Country of  incorporation

Principal activity

Michael Page International (Maroc) SARL AU

Michael Page International (Nederland) BV

Page Interim BV

Michael Page International (New Zealand) Limited.

Michael Page International Peru SRL

Michael Page International (Poland) Sp.z.o.o

Michael Page International Empressa de Trabalho Temporário  
e Serviços de Consultadoria Lda

Michael Page International Qatar (Branch)

Michael Page International Russia LLC

Michael Page International Pte Limited*

Michael Page International (SA) (Pty) Limited

Michael Page Africa (SA) (Pty) Limited

Michael Page International (España) SA

Michael Page Holding (España) SL

Page Personnel Seleccion SA

Michael Page AD SL

Page Group Europe SL

Page Personnel ETT SA

Michael Page International (Sweden) AB

Michael Page International (Switzerland) SA

Taiwan Michael Page International Co Ltd

Michael Page Thailand Limited

Michael Page International Recruitment (Thailand) Limited
Michael Page International NEM Istihdam Danismanligi  
Limited Sirketi

Michael Page International Yonetim Servisleri Danismanligi Ltd

Morocco

Netherlands

Netherlands

New Zealand

Peru

Poland

Portugal

Qatar

Russia

Singapore

South Africa

South Africa

Spain

Spain

Spain

Spain

Spain

Spain

Sweden

Switzerland

Taiwan

Thailand

Thailand

Turkey

Turkey

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Non-trading

Recruitment Consultancy

Holding company

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Holding company

Recruitment Consultancy

Recruitment Consultancy

Recruitment Consultancy

Michael Page International (UAE) Limited

United Arab Emirates

Recruitment Consultancy

Michael Page Holdings Limited

Michael Page International Holdings Limited

Michael Page International Recruitment Limited*

Michael Page International Southern Europe Limited*

Michael Page UK Limited

Michael Page Limited

Michael Page Recruitment Group Limited

Michael Page International Inc*

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom

United Kingdom 

United States

Support services

Holding company

Recruitment Consultancy

Holding company

Recruitment Consultancy

Recruitment Consultancy

Holding company

Recruitment Consultancy

*The equity of these subsidiary undertakings is held directly by Michael Page International plc. All companies have been included in the 
consolidation and operate principally in their country of incorporation.

The percentage of the issued share capital held is equivalent to the percentage of voting rights held. The Group holds 100% of all classes 
of issued share capital. The share capital of all the subsidiary undertakings comprise ordinary shares.

111

PB

ANNUAL REPORT 201514. Trade and other receivables

Current

Trade receivables

Less provision for impairment of receivables

Net trade receivables

Amounts due from Group companies

Other receivables

Prepayments and accrued income

Non-current

Other receivables

Group

2015 
£’000

Company

2014 
£’000

2015 
£’000

2014  
£’000

169,012

 (5,635)

163,377

–

9,041

42,314

161,878

(5,818)

156,060

–

–

–

–

–

–

–

636,601

636,371

6,572

40,410

–

–

–

–

214,732

203,042

636,601

636,371

2,693

1,842

–

–

The fair values of trade and other receivables are not materially different to those disclosed above. 

The Group’s exposure to credit and currency risks and impairment losses related to trade and other receivables is disclosed in Note 21.

All amounts due from Group undertakings are unsecured, interest-free and repayable on demand.

15. Trade and other payables

Current

Trade payables

Amounts owed to Group companies

Other tax and social security

Other payables

Accruals

Deferred income

Non-current

Deferred income

Other tax and social security

Group

Company

2015 
£’000

2014 
£’000

2015 
£’000

2014  
£’000

15,659

10,007

–

–

–

44,181

10,813

70,543

739

–

724,291

660,898

42,183

9,341

73,666

691

–

–

–

–

–

27

–

–

141,935

135,888

724,291

660,925

5,092

298

5,390

4,456

287

4,743

–

–

–

–

–

–

The fair values of trade and other payables are not materially different to those disclosed above. 

All amounts due to Group undertakings are unsecured, interest-free and repayable on demand.

The total liability relating to other tax and social security includes a balance of £1.1m (2014: £0.8m) relating to social charges on  
share-based payments.

The Group’s exposure to currency and liquidity risk related to trade and other payables is disclosed in Note 21.

112

PB

ANNUAL REPORT 201516. Bank overdrafts

Bank overdrafts

Group

2015 
£’000

–

2014 
£’000

–

Company
2015 
£’000

–

2014 
£’000

–

The carrying amounts of the Group’s borrowings are denominated in Sterling.

The Group has a £10m committed overdraft facility with Deutsche Bank, as well as a £1m facility with HSBC. All other bank overdrafts and 
facilities are repayable on demand.

At 31 December 2015, the Group had available £10m (2014: £10m) of undrawn committed borrowing facilities with Deutsche Bank, £1m 
facility with HSBC, and £29.8m of undrawn borrowing facilities under the Invoice Discounting arrangement with HSBC. All conditions 
precedent on each of these facilities had been met.

The Group’s exposure to interest rate, foreign currency and liquidity risk for financial assets and liabilities is disclosed in Note 21.

17. Deferred tax

The following are the major deferred tax (assets)/liabilities recognised by the Group, and the movements thereon, during the current and 
prior reporting periods.

At 1 January 2015

Recognised in equity for the year

Recognised in profit or loss for the year

Exchange differences

At 31 December 2015

At 1 January 2014

Recognised in equity for the year

Recognised in profit or loss for the year

Exchange differences

At 31 December 2014

Share-based 
payments 
£’000

Tax losses  
£’000

Other 
£’000

(2,468)

(4,481)

(2,086)

(512)

410

–

–

(509)

–

–

(3,228)

(14)

Total 
£’000

(9,035)

(512)

(3,327)

(14)

(2,570)

(4,990)

(5,328)

(12,888)

(3,078)

(3,317)

(3,091)

(9,486)

611

(1)

–

–

(1,164)

–

–

854

151

611

(311)

151

(2,468)

(4,481)

(2,086)

(9,035)

Certain deferred tax assets and liabilities have been offset in accordance with the Group’s accounting policy. The following is the analysis of 
the deferred tax balances (after offset) for balance sheet purposes:

Deferred tax assets

Deferred tax liabilities

2015 
 £’000

(14,055)

1,167

(12,888)

2014  
£’000

(11,644)

2,609

(9,035)

No deferred tax liability has been recognised in respect of £87.9m (2014: £88.9m) of unremitted earnings of subsidiaries because the 
Group is in a position to control the timing of the reversal of the temporary difference and it is not probable that such differences will reverse 
in the foreseeable future.
The movement in the deferred tax balance in the year includes the effect of further recognition of tax losses in the US of £1.1m offset 
by the derecognition of losses in Taiwan and the utilisation of losses in other territories. The movement in Other comprised of temporary 
differences between the recognition of income and expenditure for accounting and tax purposes. This can vary from year to year and in 
2015 resulted in an increase in the deferred tax asset of £3.2m (2014: £0.9m decrease). 
The realisation of the deferred tax asset is dependent on generating future taxable profits in the overseas territories in which the deferred 
tax has arisen. Of the net deferred tax asset recognised, no amount relates to territories that were loss making in the current year.  In 
addition there are carried forward losses of £12.1m arising in overseas territories for which no deferred tax is recognised given the future 
utilisation of the tax losses is uncertain; there were no other tax attributes recognised in those territories. These tax losses and other tax 
attributes remain available to offset future taxable profits in the respective territories where they have arisen. 
The Group has estimated the likely value of deferred tax assets in respect of trading losses carried forward and all other categories. The 
Group has considered if there is a need to make a disclosure in relation to IAS 1 estimation uncertainty and have concluded that as no 
material adjustment to the carrying value of the deferred tax asset at 31 December 2015 is anticipated within the next financial year, no 
disclosure is required.

113

PB

ANNUAL REPORT 201518. Called-up share capital

Allotted, called-up and fully paid ordinary shares of 1p each

At 1 January

Shares issued

At 31 December

Shares issued in the year related to the Executive Share Option Scheme.

Share Option Plans

2015

2014

£’000

Number of 
shares

£’000

Number of 
shares

3,219

321,834,542

3,208

320,826,167

39

4,085,163

11

1,008,375

3,258

325,919,705

3,219

321,834,542

The Group has share option awards currently outstanding under an Executive Share Option Scheme (ESOS) and a Share Option Scheme 
(SOS). These plans are described below.

At 31 December 2015 the following options had been granted and remained outstanding in respect of the Company’s Ordinary shares of 
1p under both the Michael Page Executive Share Option Scheme and the Share Option Scheme. The Group has no legal or constructive 
obligation to repurchase or settle the options in cash.

Year of grant

Balance at 1 
January 2015

Granted  
in year 

Exercised  
in year

Lapsed  
in year

No. of  
options  
outstanding at 
31 December 
2015

Base EPS/
OP range†

Exercise price  
per share

Exercise period

2005 (Note 1)*

51,399

2006 (Note 1)*

225,000

2009 (Note 2)

1,663,989

2010 (Note 1)*

6,406,540

2011 (Note 2)

3,090,820

2012 (Note 2)

3,806,261

2013 (Note 2)

4,057,567

2014 (Note 2)

4,800,833

–

–

–

–

–

–

–

–

2015 (Note 2)

–

1,860,000

(51,399)

(197,000)

–

–

–

7.5

190.75p-191.5p March 2008 – March 2015

28,000

15.5

309.9p March 2009 – March 2016

(536,441)

(84,183)

1,043,365 OP Range

187.5p-211.84p March 2012 – March 2019

(3,780,516)

–

2,626,024

6.6

381.5p-383.0p March 2013 – March 2020

–

(462,251)

2,628,569 OP Range

491.0p-492.9p March 2014 – March 2021

(1,402,270)

(239,673)

2,164,318 OP Range

477.0p March 2015 – March 2022

–

–

–

(490,094)

3,567,473 OP Range

442.0p March 2016 – March 2023

(652,227)

4,148,606 OP Range

484.0p March 2017 – March 2024

(150,000)

1,710,000 OP Range

526.0p March 2018 – March 2025

Total 2015

24,102,409

1,860,000

(5,967,626)

(2,078,428)

17,916,355

Weighted  
average  
exercise price  
2015 (£)

4.27

5.26

3.83

4.66

4.48

Total 2014

21,783,855

4,932,500

(1,244,875)

(1,369,071)

24,102,409

Weighted  
average  
exercise price  
2014 (£)

4.09

4.84

3.16

4.47

4.27

* These options have fully vested

† The Operating Profit ranges for each award are fully disclosed in Note 2 of this Note. 5,438,436 options were exercisable at the end of 2015 at a weighted average exercise price of 
£3.83 (2014: £3.53). The weighted average share price at the date of exercise was £5.16.

Note 1 

Executive Share Option Scheme

Using the ESOS, awards of share options can be made to key management personnel and senior employees to receive shares in the 
Company. 

No awards have been made under the ESOS since 2010 and this award has fully vested.

For grants under the ESOS, the performance condition is tested on the third anniversary and no retesting will occur thereafter. These 
options were granted subject to a performance condition requiring that an option may only be exercised, in normal circumstances, if there 
has been an increase in base earnings per share of at least 3% per annum above the growth in the UK Retail Price Index. The respective 
base earnings per share for each grant are shown in the table above.

114

PB

ANNUAL REPORT 2015 
 
Note 2

Share Option Scheme 

Executive Directors of the Company are not eligible to participate in this plan. Any exercises of awards made under this plan are settled by 
shares held in the Employee Benefit Trust.

This new scheme was created in 2009 to provide an effective plan under which to grant awards from 2009 onwards. It was the Board’s 
view that grants made under the existing ESOS, which would have required an increase over the 2008 base earnings per share of at least 
3% per annum above the growth in the UK Retail Price Index by 2011, would not be achievable due to the impact of the global downturn 
on the Group’s EPS and thus would not provide the required retention incentive. 

The 2009 grant made under the SOS plan is subject to a performance condition that was tested, initially, three years after the date of grant 
and since then has been and will be tested annually until either the entire grant vests, or ten years from the date of grant of the award 
have elapsed, in which case any awards outstanding under the grant will lapse. The performance condition is directly linked to the Group’s 
Operating Profit. If Operating Profit is £30m then 30% of the award would vest. For every £1m of Operating Profit over £30m, a further 1% 
would vest. 100% of the award would vest if Operating Profit was £100m.

As the Group’s 2011 Operating Profit was £86.0m, 86% of this award vested on 10 March 2012. The remaining 14% has been retested in 
each subsequent year. No additional options vested other than in 2015, when an additional 4% vested.

Further grants under the SOS plan were made in 2011, 2012, 2013 and 2014. The performance conditions for these grants are also 
directly linked to the Group’s Operating Profit. 

For the 2011 grant, if Operating Profit is in excess of £100m, 1% of the award will vest for every additional £1m of Operating Profit 
achieved, up to a maximum of 100% at Operating Profit of £200m or more. None of this award has yet vested.

For the 2012, 2013, 2014 and 2015 grants, if Operating Profit is in excess of £50m, a proportion of the award equivalent to the amount of 
Operating Profit achieved will vest up to a maximum of 100% if the Operating Profit is £100m or more. Operating Profit of £90.1m has so 
far been achieved.

Other share-based payment plans
The Company also operates a Management Incentive Plan for the Executive Directors and senior employees and a Long-Term Incentive 
Plan for the Senior Executives. Details of these plans are disclosed in the Directors’ Remuneration Report and are settled by cash or the 
physical delivery of shares, currently satisfied by shares held in the Employee Benefit Trust, to the extent that service and performance 
conditions are met. These plans are described as follows:

As at 1 Jan 2015

Granted

Lapsed

Exercised

Outstanding as at 31 Dec 2015

Weighted average fair value at the date of measurement

LTIP

306,152

295,604

–

(8,631)

593,125

–

MIP

2,410,970

609,917

(278,016)

(734,551)

2,008,320

–

Share option valuation and measurement
In 2015, options were granted on 20 March with the estimated fair value of the options granted on that day of £0.84. In 2014, options were 
granted on 11 March. The estimated fair values of the options granted on that date was £0.87.

Share options are granted under service and non-market performance conditions. These conditions are not taken into account in the fair 
value measurement at grant date. There are no market conditions associated with the share option grants. 
The options outstanding at 31 December 2015 have an exercise price in the range of 187.5p to 526.0p and a weighted average 
contractual life of 6.5 years. The fair values of options and other share awards granted during the year were calculated using the Black-
Scholes option pricing model. The inputs into the model were as follows: 

Share Option Plans

Long-Term Incentive 
Plan

Management Incentive Plan 

Share price (£)

Average exercise price (£)

Weighted average fair value (£)

Expected volatility

Expected life

Risk free rate

2015

2014

2015

5.26

5.26

0.84

4.84

4.84

0.87

5.26

Nil

5.26

23%

24%

23%

2014

4.84

Nil

4.84

24%

5 years

5 years

3 years

3 years

0.71%

1.40%

0.71%

0.83%

Expected dividend yield

2.09%

2.17%

Nil

Nil

2015

5.26

Nil

4.94-5.26

23%

3 years

0.71%

2.09%

2014

4.84

Nil

4.54

24%

3 years

0.93%

2.17%

115

PB

ANNUAL REPORT 2015Expected volatility was determined by reference to historical volatility of the Company’s share price in the last 12 months. The expected life 
used in the model has been adjusted, based on management’s best estimate, for the effects of non-transferability, exercise restrictions and 
behavioural considerations. Expectations of early exercise are incorporated into the Black-Scholes option pricing model.

The Group recognised total expenses of £7.6m, including social security, (2014: £5.8m) related to share-based payment transactions 
during the year.

19. Reserves

Share premium

The share premium account has been established to represent the excess of proceeds over the nominal value for all share issues, including 
the excess of the exercise share price over the nominal value of the shares on the exercise of share options.

Capital redemption reserve

The capital redemption reserve relates to the cancellation of the Company’s own shares.

Reserve for shares held in the Employee Benefit Trust

At 31 December 2015, the reserve for shares held in the employee benefit trust consisted of 14,776,231 Ordinary shares (2014: 
17,458,124 Ordinary shares) held for the purpose of satisfying awards made under the Management Incentive Share Plan, the Long Term 
Incentive Plan and the SOS, representing 4.5% of the called-up share capital with a market value of £71.6m (2014: £71.9m).

There are 12,663,133 of these shares held in the trust on which dividends are waived.

Currency translation reserve

Since first-time adoption of the International Financial Reporting Standards, the currency translation reserve comprises all foreign exchange 
differences arising from the translation of the financial statements of foreign operations that are integral to the operations of the Company.

20. Cash and cash equivalents

Cash at bank and in hand

Short-term deposits

Cash and cash equivalents

Cash and cash equivalents in the statement of cash flows

Net funds

2015 
£’000

 76,957 

 18,061 

 95,018 

95,018

 95,018 

Group
2014 
£’000

84,941

5,071

90,012

90,012

90,012

     Company
2014 
£’000

2015 
£’000

–

–

–

–

–

–

–

–

–

–

The Group operates a multi-currency notional cash pool. Currently the main Eurozone subsidiaries and the UK-based Group Treasury 
subsidiary participate in this cash pool, although it is the Group’s intention to extend the scope of the participation to other Group 
companies going forward. The structure facilitates interest and balance compensation of cash and bank overdrafts.

21. Financial risk management

The Group has exposure to the following risks from its use of financial instruments:
(i)  credit risk
(ii)  liquidity risk
(iii) market risk

This note presents information about the Group’s exposure to each of the above risks, the Group’s objectives, policies and processes for 
measuring and managing risk, and the Group’s management of capital. Further quantitative disclosures are included throughout these 
consolidated financial statements.

The Board of Directors has overall responsibility for the establishment and oversight of the Group’s risk management framework. 

The Group’s risk management policies are established to identify and analyse the risks faced by the Group, to set appropriate risk limits 
and controls, and to monitor risks and adherence to limits. Risk management policies and systems are reviewed regularly to reflect 
changes in market conditions and the Group’s activities. The Group, through its training and management standards and procedures, aims 
to develop a disciplined and constructive control environment in which all employees understand their roles and obligations.

The Audit Committee oversees how management monitors compliance with the Group’s risk management policies and procedures and 
reviews the adequacy of the risk management framework in relation to the risks faced by the Group. The Audit Committee is assisted in its 
oversight role by Internal Audit. Internal Audit undertakes both regular and ad hoc reviews of risk management controls and procedures, 
the results of which are reported to the Audit Committee.

116

PB

ANNUAL REPORT 2015(i) Credit risk

Credit risk is the risk of financial loss to the Group if a client or counterparty to a financial instrument fails to meet its contractual obligations, 
and arises principally from the Group’s receivables from clients. Management has a credit policy in place and the exposure to credit risk is 
monitored on an ongoing basis.

At the balance sheet date there were no significant concentrations of credit risk. The maximum exposure to credit risk is represented by 
the carrying amount of each financial asset in the balance sheet.

Trade and other receivables

Total trade receivables (net of allowances) held by the Group at 31 December 2015 amounted to £163.4m (2014: £156.1m).

An initial credit period is made available on invoices. No interest is charged on trade receivables from the date of the invoice  
during this credit period. Thereafter, interest is charged on the outstanding balance. Trade receivables are provided for based on estimated 
irrecoverable amounts from the provision of our services, determined by reference to past default experience.

Included in the Group’s trade receivables balance are debtors with a carrying amount of £67.4m (2014: £64.3m) that are past due at 
the reporting date for which the Group has not provided as the amounts are still considered recoverable. The Group does not hold any 
collateral over these balances. The days sales of these receivables at the year end is 46 days in excess of the initial credit period (2014: 45 
days).

 The ageing of trade receivables at the reporting date was:

Not past due

Past due 0-30 days

Past due 31-150 days

More than 150 days

Gross trade 
receivables 
2015 
£’000

Provision 
2015 
£’000

Net trade 
receivables 
2015 
£’000

Gross trade 
receivables 
2014 
£’000

Provision 
2014 
£’000

Net trade 
receivables 
2014 
£’000

96,207

43,928

22,760

6,117

169,012

258

118

60

5,199

5,635

95,949

43,810

22,700

918

92,239

42,816

21,024

5,799

163,377

161,878

511

237

116

4,954

5,818

91,728

42,579

20,908

845

156,060

The Group’s exposure to credit risk is influenced mainly by the individual characteristics of each client. The demographics of the Group’s 
client base, including the country in which clients operate, also has an influence on credit risk. Less than 3% of the Group’s revenue is 
attributable to sales transactions with a single client. The geographic diversification of the Group’s revenue also reduces the concentration 
of credit risk.

The majority of the Group’s clients have been transacting with the Group for several years, with losses rarely occurring. In monitoring client 
credit risk, clients are grouped according to their credit characteristics, including geographic location, industry, ageing profile, maturity and 
existence of previous financial difficulties.

Movement in the allowance for doubtful debts:

Balance at beginning of the year

Impairment losses recognised on receivables

Amounts written off as uncollectable

Amounts recovered during the year

Impairment losses reversed

Balance at end of the year

 2015 
£’000

5,818

7,167

(1,405)

(2,579)

(3,366)

5,635

 2014 
£’000

6,658

7,230

(1,249)

(2,550)

(4,271)

5,818

Most of the allowance for doubtful debts represents a provision for debts which the Group estimate may be irrecoverable, as well as 
individually impaired trade receivables with a balance of £2.9m (2014: £3.2m) which have been placed in litigation.

The impairment recognised represents the difference between the carrying amount of these trade receivables and the present value of the 
expected liquidation proceeds. The Group does not hold any collateral over these balances.

117

PB

ANNUAL REPORT 2015Exposure to credit risk

The maximum exposure to credit risk for net trade receivables at the reporting date by geographic region was:

EMEA

United Kingdom

Asia Pacific

Americas

The maximum exposure to credit risk for accrued income at the reporting date by geographic region was:

EMEA

United Kingdom

Asia Pacific

Americas

           Carrying amount

 2015 
£’000

89,288

40,147

20,545

13,397

 2014 
£’000

79,964

37,323

23,287

15,486

163,377

156,060

        Carrying amount

 2015 
£’000

1,262

16,502

13,138

6,845

37,747

 2014 
£’000

1,652

13,885

12,296

5,656

33,489

The entire accrued income balance is not past due. The fair values of trade and other receivables are not materially different to those 
disclosed above and in note 14. There is no material effect on pre-tax profit if the instruments are accounted for at fair value or  
amortised cost.

(ii) Liquidity risk management

Ultimate responsibility for liquidity risk management rests with the Board, which has built an appropriate liquidity risk management 
framework that aims to ensure that the Group has sufficient cash or credit facilities at all times to meet all current and forecast liabilities as 
they fall due. It is the Directors’ intention to continue to finance the activities and development of the Group from retained earnings.

Cash surpluses are invested in short-term deposits, with any working capital requirements being provided from Group cash  
resources, Group facilities, or by local overdraft facilities. The Group also operates a multi-currency notional cash pool to facilitate interest 
and balance compensation of cash and bank overdrafts.

The following are the contractual maturities of financial liabilities:

2015

Trade payables

Accruals and other payables

2014

Trade payables

Accruals and other payables

 Less than  
1 month 
£’000

9,302

42,032

 Less than  
1 month 
£’000

6,679

40,682

1-3 months 
£’000

3-12 months 
£’000

5,122

21,603

1,191

17,721

More than  
12 months 
£’000

44

–

1-3 months 
£’000

3-12 months 
£’000

3,328

20,969

–

21,356

More than 12 
months 
£’000

–

–

118

PB

ANNUAL REPORT 2015Capital is equity attributable to the equity holders of the parent. The primary objective of the Group’s capital management is  
to ensure that it maintains a strong credit rating and healthy capital ratios to support its business and maximise shareholder value.  
The Group manages its capital structure and makes adjustments to it in light of changes in economic conditions. To maintain or adjust the 
capital structure, the Group may adjust the dividend payment to shareholders, return capital to shareholders through share repurchases 
with subsequent cancellation, or issue new shares. No changes were made in the objectives, policies or processes for managing capital 
during the years ended 31 December 2015 and 31 December 2014.

(iii) Market risk and sensitivity analysis

The Group’s activities expose it primarily to the financial risks of changes in foreign currency exchange rates and interest rates, but these 
risks are not deemed to be material. However, a sensitivity analysis showing hypothetical fluctuations in Pounds Sterling against the 
Group’s main exposure currencies is shown below. There has been no material change in the Group’s exposure to market risks or the 
manner in which it manages and measures the risk.

Interest rate risk management

Borrowings are arranged at floating rates, thus exposing the Group to cash flow interest rate risk. The Group does not consider this risk as 
significant. The benchmark rates for determining floating rate liabilities are based on relevant national LIBOR equivalents. 

The Group’s only interest bearing assets and liabilities at 31 December 2015 relate to cash and bank overdrafts. The average interest rate 
paid on bank overdrafts was 2.23% (2014: 2.22%).

Currency rate risk

The Group publishes its results in Pounds Sterling and conducts its business in many foreign currencies. As a result, the Group is subject 
to foreign currency exchange risk due to exchange rate movements. The Group is exposed to foreign currency exchange risk as a result of 
transactions in currencies other than the functional currencies of some of its subsidiaries and the translation of the results and underlying 
net assets of foreign subsidiaries.

The main functional currencies of the Group are Sterling, Euro, Chinese Renminbi Swiss Franc, Singapore Dollar and Australian Dollar. 
The Group does not have material transactional currency exposures. The Group is exposed to foreign currency translation differences in 
accounting for its overseas operations. The Group policy is not to hedge translation exposure. 

The Group has entered into hedges to cover its investments in foreign entities in the US and Canada designating them as net investment 
hedges.  The portion of gains or losses on the hedging instruments determined to be an effective hedge are transferred to other 
comprehensive income. The pre-tax loss on effective hedging instruments deferred within other comprehensive income as at 31 December 
2015 is £0.2m.

In certain cases, where the Company gives or receives short-term loans to and from other Group companies with different reporting 
currencies, it may use foreign exchange rate derivatives to manage the currency exposure that arises on these loans. It is the Group’s 
policy not to seek to designate these derivatives as hedges

All derivative financial instruments not in a hedge relationship are classified as derivatives at fair value through the income statement. The 
Group does not use derivatives for speculative purposes. All transactions in derivative financial instruments are undertaken to manage the 
risks arising from underlying business activities.

Information on the fair value of derivative financial instruments held at the balance sheet date is shown in the table below. Derivatives are 
disclosed within cash on the face of the balance sheet.

Fair values are not adjusted for credit risk, as required by IFRS 13, because credit impact is not material given the low fair value levels

Derivative Financial Instruments

Derivative Assets

Derivative Liabilities

Net Derivative Liabilities

Sensitivity analysis – currency risk

     Derivatives at fair value

2015 
£m

0.3

(0.8)

(0.5)

2014 
£m

0.3

(0.5)

(0.2)

A 10% strengthening of Sterling against the following currencies at 31 December would have increased/(decreased) equity and profit or 
loss by the amounts shown below. This analysis is applied currency by currency in isolation, i.e. ignoring the impact of currency correlation, 
and assumes that all other variables, in particular interest rates, remain constant. The analysis is performed on the same basis for 2014. 
The amounts generated from the sensitivity analysis are forward-looking estimates of market risk assuming certain adverse market 
conditions occur. Actual results in the future may differ materially from those projected, due to developments in the global financial markets 
which may cause fluctuations in interest and exchange rates to vary from the hypothetical amounts disclosed in the table below, which 
therefore should not be considered a projection of likely future events and losses.

119

PB

ANNUAL REPORT 2015Euro

Australian Dollar

Swiss Franc

Chinese Renminbi

Singapore Dollar

Other

Euro

Australian Dollar

Swiss Franc

Hong Kong Dollar

Brazilian Real

United States Dollar

Chinese Renminbi

Japanese Yen

Singapore Dollar

Other

2015 equity 
£’000

(5,287)

(1,232)

(1,355)

(964)

(1,044)

(3,099)

2015 PBT  
£’000

(1,271)

(24)

(96)

(228)

(52)

(516)

2014 equity 
£’000

2014 PBT  
£’000

(4,259)

(1,447)

(614)

(1,527)

(767)

636

(849)

(590)

(864)

(576)

(246)

(183)

71

(184)

(148)

1,180

(40)

(349)

29

542

A 10% weakening of Sterling against the above currencies at 31 December would have had the equal but opposite effect on the above currencies 
to the amounts shown above, on the basis that all other variables remain constant.

22. Commitments

Operating lease commitments

At 31 December 2015 the Group was committed to make the following payments in respect of non-cancellable operating leases:

Within one year

Within two to five years

After five years

Total

         Land and buildings

 2015 
£’000

23,473

57,584

21,766

102,823

 2014 
£’000

24,780

49,221

15,227

89,228

         Other
2015 
£’000

3,399

3,602

–

7,001

2014 
£’000

3,002

2,735

–

5,737

The Group leases various offices under non-cancellable operating lease agreements. The leases have varying terms, escalation clauses and 
renewal rights. The Group also leases various plant and machinery under operating lease agreements. The Group is required to give varying notice 
for the termination of these agreements.

Capital commitments

The Group had £2.6m of contractual capital commitments as at 31 December 2015 relating to property, plant and equipment (2014: £nil).  
The Group had contractual capital commitments of £1.1m as at 31 December 2015 relating to computer software (2014: £nil).

23. Contingent liabilities

Guarantees

The Company has provided guarantees to other Group undertakings amounting to £0.3m (2014: £0.3m) in the ordinary course of business. It is 
not anticipated that any material liabilities will arise from the contingent liabilities.

VAT group registration

As a result of group registration for VAT purposes, the Company is contingently liable for VAT liabilities arising in other companies within the VAT 
group which at 31 December 2015 amounted to £7.5m (2014: £4.7m).

24. Events after the balance sheet date

Between 31 December 2015 and 9 March 2016, 28k options were exercised, leading to an increase in share capital of £280 and an increase in 
share premium of £0.1m.

120

PB

ANNUAL REPORT 201525. Related party transactions

Identity of related parties

The Company has a related party relationship with its Directors and members of the Executive Committee, and subsidiaries (Note 13).

Transactions with key management personnel

Key management personnel are deemed to be the Directors and members of the Executive Committee as detailed in the biographies on 
pages 51 to 55. The remuneration of Directors and members of the Executive Committee is determined by the Remuneration Committee 
having regard to the performance of individuals and market trends. The transactions for the year were:

Related party transactions

Wages and salaries

Social security costs

Pension costs – defined contribution plans

Share-based payments and deferred cash plan

Company

2015 
£’000

5,420

1,000

189

1,882

8,491

2014 
£’000

5,880

994

106

1,209

8,189

Transactions between the Company and its subsidiaries, which are related parties of the Company, have been eliminated on consolidation. 
Details of transactions between the Parent Company and subsidiary undertakings are shown below.

Dividends received

2015 
£’000

3,630

2014  
£’000

8,345

Amounts owed  
by related parties

Amounts owed  
to related parties

2015  
£’000

2014 
£’000

2015  
£’000

2014  
£’000

636,601

636,371

724,291

660,898

Transactions

FIVE YEAR SUMMARY

Revenue

Gross profit

Operating profit before exceptional items

Operating profit after exceptional items

Profit before tax

Profit attributable to equity holders

Conversion†

Basic earnings per share (pence)

* Includes exceptional items.

† Operating profit before exceptional items as a percentage of gross profit.

 2011 
£’000

 2012 
£’000

2013 
£’000

2014 
£’000

2015 
£’000

1,019,087

989,882

1,005,502

1,046,887

1,064,945

553,781

526,869

513,881

532,817

556,105

86,035

86,035

86,147

56,857

15.5%

65,121

57,287*

57,003*

36,197*

12.4%

68,178

65,725*

64,057*

42,604*

13.3%

78,461

80,092*

80,361*

59,331*

14.7%

90,071

90,071

90,697

66,208

16.2%

18.7

11.9*

13.8*

19.3*

21.3

121

PB

ANNUAL REPORT 2015Shareholder information and advisers
Annual General Meeting

To be held on 9 June 2016 at 9.30am at Page House, 1 Dashwood Lang Road, The Bourne Business Park, Addlestone, Surrey, KT15 
2QW. Every shareholder is entitled to attend and vote at the Meeting.

Final dividend for the year ended 31 December 2015

To be paid (if approved) on 20 June 2016 to shareholders on the register of members on 20 May 2016.

Company Secretary

Elaine Marriner

Company number

3310225

Registered office, domicile and legal form

The Company is a limited liability company incorporated and domiciled within the United Kingdom. 

The address of its registered office is:

Page House,  
1 Dashwood Lang Road,  
The Bourne Business Park,  
Addlestone,  
Surrey, KT15 2QW.

Auditor

Ernst & Young LLP 
1 More London Place 
London SE1 2AF

Solicitors

Herbert Smith LLP 
Exchange House 
Primrose Street 
London EC2A 2HS

Bankers

HSBC Bank plc 
West End Business 
Banking Centre 
70 Pall Mall 
London SW1Y 5GZ

Deutsche Bank Netherlands N.V. 
De Entree 99 
1101 HE Amsterdam 
The Netherlands

Joint corporate brokers

Citigroup 
33 Canada Square 
Canary Wharf 
London E14 5LB

Deutsche Bank 
Winchester House 
1 Great Winchester Street 
London EC2N 2DB 

Registrars

Capita Asset Services 
The Registry 
34 Beckenham Road 
Beckenham 
Kent BR3 4TU

Financial PR

FTI Consultancy 
200 Aldersgate  
Aldersgate Street 
London EC1A 4HD

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ANNUAL REPORT 2015Articles of association 
The following summarises certain provisions of the Company’s 
Articles of Association (as adopted on 21 May 2010) and 
applicable English Law. The summary is qualified in its entirety by 
reference to the Companies Act 2006 of Great Britain (the “Act”), 
as amended, and the Company’s Articles of Association. Under 
the Act, the Memorandum of Association of the Company has 
now become a document of record, and no longer contains any 
operative provisions. 

Incorporation

The Company is incorporated under the name Michael Page 
International plc and is registered in England and Wales with 
registered number 3310225. 

Share capital

The Act abolished the concept of, and requirement for a company 
to have, an authorised share capital. As such, the Company no 
longer has an authorised share capital.  

Alteration of capital

The Company may from time to time by ordinary resolution:
(a)    consolidate and divide all or any of its share capital into  

 shares of larger amount than its existing shares;

If a member or any person appearing to be interested in shares 
held by a member has been duly served with a notice under the 
Act and is in default for the prescribed period in supplying to 
the Company information thereby required, unless the Directors 
otherwise determine, the member shall not be entitled in respect 
of the default shares to be present or to vote (either in person or 
by representative or proxy) at any general or class meeting of the 
Company or on any poll or to exercise any other right conferred 
by membership in relation to such meeting or poll. In certain 
circumstances, any dividend due in respect of the default shares 
shall be withheld and certain certificated transfers may be refused.

A member entitled to more than one vote need not, if he votes, 
use all his votes or cast all the votes he uses in the same way. 
A member is entitled to appoint another person as his proxy to 
exercise all or any of his rights to attend and speak and vote at 
a meeting of the Company. A proxy need not be a member. A 
member may appoint more than one proxy to attend on the same 
occasion. This does not preclude the member from attending and 
voting at the meeting or at any adjournment of it.

Limitations and non-resident or foreign shareholders

English law treats those persons who hold the shares and 
are neither UK residents nor nationals in the same way as UK 
residents or nationals. They are free to own, vote on and transfer 
any shares they hold.

(b)     sub-divide its shares, or any of them, into shares of a smaller 

amount than its existing shares; and

Variation of rights

(c)     determine that, as between the shares resulting from such 
a sub-division, any of them may have any preference or 
advantage as compared with the others. 

Subject to the provisions of the Act, the Company may by special 
resolution reduce its share capital, any capital redemption reserve 
and any share premium account, in any way.

Purchase of own shares

Subject to the provisions of the Act, the Company may purchase 
its own shares, including redeemable shares. The Company 
proposes to renew its authority to purchase its own shares for 
another year in item 16 of the Annual General Meeting notice.

General meetings and voting rights

The Directors may call general meetings whenever and at 
whatever time and location they so determine. Subject to the 
provisions of the Act, an annual general meeting and all general 
meetings (which shall be called extraordinary general meetings) 
shall be called by at least 21 clear days’ notice. Subject to the 
provisions of the Act, the Company may resolve to reduce the 
notice period for general meetings (other than annual general 
meetings) to 14 days on an annual basis. The Company proposes 
to renew its authority to hold general meetings on 14 days’ notice 
for another year in item 17 of the Annual General Meeting notice. 
Two persons entitled to vote upon the business to be transacted 
shall be a quorum.

The Articles of Association provide that subject to any rights or 
restrictions attached to any shares, on a show of hands every 
member and every duly appointed proxy present shall have one 
vote. Every corporate representative present who has been duly 
authorised by a corporation has the same voting rights as the 
corporation would be entitled to. On a poll every member present 
in person or by a duly appointed proxy or corporate representative 
shall have one vote for every share of which he is a holder or 
in respect of which his appointment as proxy or corporate 
representative has been made. No member shall be entitled to 
vote in respect of any share held by him if any call or other sum 
payable by him to the Company remains unpaid.

If at any time the capital of the Company is divided into different 
classes of shares, the rights attached to any class may be varied 
either:
(a)   in such manner (if any) as may be provided by those rights; or
(b)   in the absence of any such provision, with the consent in 
writing of the holders of three-quarters in nominal value of 
the issued shares of the class (excluding any shares of that 
class held as treasury shares) or with the sanction of a special 
resolution passed at a separate general meeting of the holders 
of the shares of the class, 

but not otherwise, and may be so varied either whilst the 
Company is a going concern or during, or in contemplation 
of, a winding-up. At every such separate general meeting the 
necessary quorum shall be at least two persons together holding 
or representing by proxy at least one-third in nominal value of the 
issued shares of the class (excluding any shares of that class held 
as treasury shares), save that at any adjourned meeting any holder 
of shares of the class (other than treasury shares) present or by 
proxy shall be a quorum. Unless otherwise expressly provided by 
the rights attached to any class of shares, those rights shall be 
deemed not to be varied by the purchase by the Company of any 
of its own shares or the holding of such shares as treasury shares.

Dividend rights

Holders of the Company’s ordinary shares may by ordinary 
resolution declare dividends but no such dividend shall exceed 
the amount recommended by the Directors. If, in the opinion of 
the Directors, the profits of the Company available for distribution 
justify such payments, the Directors may, from time to time, pay 
interim dividends on the shares of such amounts and on such 
dates and in respect of such periods as they think fit. The profits 
of the Company available for distribution and resolved to be 
distributed shall be apportioned and paid proportionately to the 
amounts paid up on the shares during any portion of the period 
in respect of which the dividend is paid. The members may, at a 
general meeting declaring a dividend upon the recommendation 
of the Directors, direct that it shall be satisfied wholly or partly by 
the distribution of specific assets.

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ANNUAL REPORT 2015No dividend shall be paid otherwise than out of profits available for 
distribution as specified under the provisions of the Act.

Any dividend unclaimed after a period of twelve years from the 
date of declaration of such dividend shall, if the Directors so 
resolve, be forfeited and shall revert to the Company.

Calls on shares

Subject to the terms of allotment, the Directors may make calls 
upon members in respect of any amounts unpaid on their shares 
(whether in respect of nominal value or premium) and each 
member shall pay to the Company as required by the notice the 
amount called on his shares.

Transfer of shares

Any member may transfer all or any of his shares in certificated 
form by instrument of transfer in the usual common form or in 
any other form which the Directors may approve. The transfer 
instrument shall be signed by or on behalf of the transferor and, 
except in the case of fully-paid shares, by or on behalf of the 
transferee. 

Where any class of shares is for the time being a participating 
security, title to shares of that class which are recorded as being 
held in uncertificated form, may be transferred (to not more than 
four transferees) by the relevant system concerned.

The Directors may in their absolute discretion refuse to register 
any transfer of shares (being shares which are not fully paid or on 
which the Company has a lien), provided that if the share is listed 
on the Official List of the UK Listing Authority such refusal does 
not prevent dealings in the shares from taking place on an open 
and proper basis.

The Directors may also refuse to register a transfer of shares 
(whether fully paid or not) unless the transfer instrument:
(a)   is lodged at the registered office, or such other place as the 
Directors may appoint, accompanied by the relevant share 
certificate(s)

(b)  is in respect of only one class of share
(c)  is in favour of not more than four transferees

The Directors of the Company may refuse to register the transfer 
of a share in uncertificated form to a person who is to hold it 
thereafter in certificated form in any case where the Company is 
entitled to refuse (or is excepted from the requirements) under the 
Uncertificated Securities Regulations 2001 to register the transfer. 

Directors

The Company’s Articles of Association provide for a Board of 
Directors, consisting of (unless otherwise determined by the 
Company by ordinary resolution) not fewer than two Directors, 
who shall manage the business of the Company. The Directors 
may exercise all the powers of the Company, subject to the 
provisions of the Articles of Association and any directions given 
by special resolution. If the quorum is not fixed by the Directors, 
the quorum shall be two.

Subject to the provisions of the Company’s Articles of Association, 
the Directors may delegate any of their powers:
(a)  to such person or committee
(b)  by such means (including power of attorney)
(c)  to such an extent
(d)  in relation to such matters or territories
(e)  on such terms and conditions

as in each case they think fit, and such delegation may include 
authority to sub-delegate all or any of the powers delegated, may 

be subject to conditions and may be revoked or varied.

The Directors may also, by power of attorney or otherwise, 
appoint any person, whether nominated directly or indirectly by 
the Directors, to be the agent of the Company for such purposes 
and subject to such conditions as they think fit, and may delegate 
any of their powers to such an agent.

The Articles of Association place a general prohibition on a 
Director voting on any resolution concerning a matter in which he 
has, directly or indirectly, a material interest (other than an interest 
in shares, debentures or other securities of, or otherwise in or 
through the Company), unless his interest arises only because the 
case falls within one or more of the following:
(a)   the giving to him of a guarantee, security, or indemnity in 
respect of money lent to, or an obligation incurred by him 
for the benefit of, the Company or any of its subsidiary 
undertakings

(b)   the giving to a third party of a guarantee, security, or indemnity 

in respect of an obligation of the Company or any of its 
subsidiary undertakings for which the Director has assumed 
responsibility in whole or in part and whether alone or jointly 
with others under a guarantee or indemnity or by the giving  
of security

(c)   the giving to him of any other indemnity which is on 

substantially the same terms as indemnities given or to be 
given to all of the other directors and/or the funding by the 
Company of this expenditure on defending proceedings or 
the doing by the Company of anything to enable him to avoid 
incurring such expenditure where all other directors have been 
given or are to be given substantially the same arrangements
(d)   the purchase or maintenance for any director or directors of 

insurance against liability

(e)   his interest arises by virtue of his being, or intending to 

(f) 

become a participant in the underwriting or sub-underwriting 
of an offer of any shares in or debentures or other securities of 
the Company for subscription, purchase or exchange
 any arrangement for the benefit of the employees and 
directors and/or former employees and former directors of 
the Company or any of its subsidiaries and/or the members 
of their families or any person who is or was dependent 
on such persons, including but without being limited to a 
retirement benefits scheme and an employees’ share scheme, 
which does not accord to him any privilege or advantage not 
generally accorded to employees and/or former employees to 
whom the arrangement relates

(g)   any transaction or arrangement with any other company in 
which he is interested, directly or indirectly (whether as a 
director or shareholder or otherwise), provided that he is not 
the holder of or beneficially interested in at least 1% of any 
class of shares of that company (or of any other company 
through which his interest is derived), and is not entitled to 
exercise at least 1% of the voting rights available to members 
of the relevant company

If a question arises at a Directors’ meeting as to the right of a 
Director to vote, the question may be referred to the Chairman 
of the meeting (or if the Director concerned is the Chairman, to 
the other Directors at the meeting), and his ruling in relation to 
any Director (or, as the case may be, the ruling of the majority of 
the other Directors in relation to the Chairman) shall be final and 
conclusive.

The Act requires a Director of a company who is in any way 
interested in a proposed transaction or arrangement with the 
company to declare the nature of his interest at a meeting of 
the Directors of the company (save that a director need not 

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ANNUAL REPORT 2015declare an interest if it cannot reasonably be regarded as giving 
rise to a conflict of interest). The definition of “interest” includes 
the interests of spouses, civil partners, children, companies and 
trusts.

Borrowing powers of the Directors

The Directors shall restrict the borrowings of the Company 
and exercise all powers of control exercisable by the Company 
in relation to its subsidiary undertakings so as to secure (as 
regards subsidiary undertakings so far as by such exercise they 
can secure) that the aggregate principal amount (including any 
premium payable on final repayment) outstanding of all money 
borrowed by the Group (excluding amounts borrowed by any 
member of the Group from any other member of the Group), shall 
not at any time, save with the previous sanction of an ordinary 
resolution of the Company, exceed an amount equal to three 
times the aggregate of:
(a)   the amount paid up on the share capital of the Company
(b)   the total of the capital and revenue reserves of the Group, 
including any share premium account, capital redemption 
reserve, capital contribution reserve and credit balance on 
the profit and loss account, but excluding sums set aside for 
taxation and amounts attributable to outside shareholders in 
subsidiary undertakings of the Company and deducting any 
debit balance on the profit and loss account, all as shown in 
the latest audited consolidated balance sheet and profit and 
loss account of the Group, but adjusted as may be necessary 
in respect of any variation in the paid up share capital or 
share premium account of the Company since the date of 
that balance sheet and further adjusted as may be necessary 
to reflect any change since that date in the companies 
comprising the Group

Director’s appointment, retirement and removal

At each annual general meeting, there shall retire from office by 
rotation:
(a)   all Directors of the Company who held office at the time of the 
two preceding annual general meetings and who did not retire 
by rotation at either of them

(b)   such additional number of Directors as shall, when aggregated 

with the number of Directors retiring under paragraph (a) 
above, equal either one third of the number of Directors, in 
circumstances where the number of Directors is three or a 
multiple of three, or in all other circumstances, the whole 
number which is nearest to but does not exceed one-third of 
the number of Directors (the “Relevant Proportion”) provided 
that:
(i) 

 the provisions of this paragraph (b) shall only apply if the 
number of Directors retiring under paragraph (a) above is 
less than the Relevant Proportion
 subject to the provisions of the Act and to the relevant 
provisions of the Articles of Association, the Directors to 
retire under this paragraph (b) shall be those who have 
been longest in office since their last appointment or 
reappointment, but as between persons who became 
or were last reappointed Directors on the same day 
those to retire shall (unless they otherwise agree among 
themselves) be determined by lot

(ii) 

of his period of office (without prejudice to any claim for damages 
for breach of any contract of service between the director and 
the Company) and, subject to the Articles of Association, may by 
ordinary resolution, appoint another person who is willing to act 
as a director, and is permitted by law to do so, to be a director 
instead of him. The newly appointed person shall be treated, for 
the purposes of determining the time at which he or any other 
director is to retire as if he had become a director on the day 
on which the director in whose place he is appointed was last 
appointed or reappointed as a Director.

A Director shall be disqualified from holding office as soon as:
(a)   that person ceases to be a director under the provisions of the 

Act or is prohibited by law from being a Director
(b)  a bankruptcy order is made against that person
(c)   a composition is made with that person’s creditors generally in 

satisfaction of that person’s debts

(d)   by reason of that person’s mental health, a court makes 

an order which wholly or partly prevents that person from 
personally exercising any powers or rights which that person 
would otherwise have

(e)   notification is received by the Company from that person that 
he is resigning or retiring from his office as director, and such 
resignation or retirement has taken effect in accordance with 
its terms
  in the case of an Executive Director, his appointment as such 
is terminated or expires and the Directors resolve  
that he should cease to be a Director

(f) 

(g)   that person is absent from Directors’ meetings for more than 
six consecutive months (without permission of the other 
Directors) and the Directors resolve that he should cease to be 
a Director

(h)   a notice in writing is served on him signed by all the Directors 
stating that that person shall cease to be a Director with 
immediate effect

There is no requirement of share ownership for a Director’s 
qualification.

Amendments to the articles of association

Subject to the Act, the Articles of Association of the Company can 
be altered by special resolution of the members.

Winding-up

If the Company is wound up, the liquidator may, with the sanction 
of a special resolution of the Company and any other sanction 
required by law:
(a)   divide among the members in kind the whole or any part  

of the assets of the Company and, for that purpose, set such 
values as he deems fair upon any property to be divided and 
determine how the division shall be carried out between the 
members

(b)   vest the whole or any part of the assets in trustees upon such 
trusts for the benefit of members as the liquidator shall think 
fit, but no member shall be compelled to accept any assets 
upon which there is a liability

If the Company, at the meeting at which a director retires by 
rotation, does not fill the vacancy the retiring Director shall, if willing 
to act, be deemed to have been reappointed unless a resolution 
not to fill the vacancy or not to reappoint that Director is passed.

In addition to any power of removal under the Act, the Company 
may, by special resolution, remove a director before the expiration 

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ANNUAL REPORT 2015 
 
Michael Page International plc  
(the “Company”) (Registered in England  
and Wales No. 03310225)
THIS DOCUMENT IS IMPORTANT AND REQUIRES YOUR 
IMMEDIATE ATTENTION. If you are in any doubt as to the 
action you should take, you are recommended to seek your 
own independent financial advice from a stockbroker, bank 
manager, solicitor, accountant, or other financial adviser 
authorised under the Financial Services and Markets  
Act 2000.

If you have sold or otherwise transferred all of your shares in 
the Company, please send this document, together with the 
accompanying documents (but not the personalised Form of 
Proxy), as soon as possible to the purchaser or transferee, or to 
the stockbroker, bank or other agent through whom the sale or 
transfer was effected, for delivery to the purchaser or transferee.

Annual General Meeting

Notice of Meeting
NOTICE is hereby given that the Annual General Meeting of the 
Company will be held at Page House, 1 Dashwood Lang Road, 
The Bourne Business Park, Addlestone, Weybridge, Surrey 
KT15 2QW on Thursday 9 June 2016 at 9.30am for the following 
purposes:

Ordinary Business

As ordinary business to consider, and if thought fit, pass 
Resolutions 1 to 12 inclusive, which will be proposed as Ordinary 
Resolutions:

1. 

2. 

3. 

4. 

5. 

6. 

7. 

8. 

9. 

 To receive and consider the Directors’ and Auditor’s  
Reports and the Statement of Accounts for the year ended 
31 December 2015.
 To approve the Directors’ Remuneration Report, other than 
the Directors’ Remuneration Policy, in the form set out in the 
Company’s Annual Report and Accounts, for the year ended 
31 December 2015. (Note 1)
 To declare a final dividend on the ordinary share capital of the 
Company for the year ended 31 December 2015 of  7.9p per 
share.
 To re-elect David Lowden as a Director of the Company. 
(Note 2)
 To re-elect Simon Boddie as a Director of the Company. 
(Note 2)
 To re-elect Danuta Gray as a Director of the Company.  
(Note 2)
 To re-elect Steve Ingham as a Director of the Company. 
(Note 2)
 To re-elect Baroness Ruby McGregor-Smith CBE as a 
Director of the Company. (Note 2)
 To re-elect Kelvin Stagg as a Director of the Company.  
(Note 2)

10.   To elect Patrick De Smedt as a Director of the Company.  

(Note 2)

11.    To reappoint Ernst & Young LLP as Auditor of the Company 
to hold office until the conclusion of the next Annual General 
Meeting at which accounts are laid before the Company.

12.   To authorise the Audit Committee to determine the    

remuneration of the Auditor.

Special Business

To consider and, if thought fit, pass the following Resolutions, of 
which 13 and 14 will be proposed as Ordinary Resolutions and 
15,16, 17 and 18 will be proposed as Special Resolutions.

13. Ordinary Resolution – Authority to Allot Shares (Note 3) 

THAT the Directors be and they are hereby generally and 
unconditionally authorised in accordance with section 551 of 
the Companies Act 2006 (the ‘Act’) to exercise all the powers 
of the Company to allot shares in the Company and to grant 
rights to subscribe for, or to convert any security into, shares in 
the Company (‘Rights’) up to an aggregate nominal amount of 
£1,086,493.18, provided that this authority, shall expire at the 
conclusion of the next Annual General Meeting of the Company 
or, if earlier, on 9 September 2017, save that the Company shall 
be entitled to make offers or agreements before the expiry of 
such authority which would or might require shares to be allotted 
or Rights to be granted after such expiry and the Directors shall 
be entitled to allot shares and grant Rights pursuant to any such 
offer or agreement as if this authority had not expired; and all 
unexercised authorities previously granted to the Directors to allot 
shares and grant Rights be and are hereby revoked.

14. Ordinary Resolution – Donations to Political Organisations and 
Political Expenditure (Note 4)

THAT in accordance with sections 366 and 367 of the Companies 
Act 2006 (the ‘Act’) the Company, and all companies that are 
subsidiaries of the Company at the date on which this Resolution 
14 is passed or during the period when this Resolution 14 has 
effect, be generally and unconditionally authorised to:
(a)   make political donations to political parties (or independent 
election candidates) as defined in the Act, not exceeding 
£25,000 in total;

(b)     make political donations to political organisations other than 

political parties, as defined in the Act, not exceeding £25,000 
in total; and

(c)     incur political expenditure, as defined in the Act, not 

exceeding £25,000 in total;

       during the period commencing on the date of passing this 
Resolution 14 and ending on 9 September 2017 or at the 
close of business of the next Annual General Meeting of 
the Company (whichever is the earlier) provided that the 
authorised sum referred to in paragraphs (a), (b) and (c) 
above, may be comprised of one or more amounts in different 
currencies which, for the purposes of calculating the said 
sum, shall be converted into Pounds Sterling at the exchange 
rate published in the London edition of the Financial Times 
on the date on which the relevant donation is made or 
expenditure incurred (or the first business day thereafter) or, 
if earlier, on the day on which the Company enters into any 
contract or undertaking in relation to the same provided that, 
in any event, the aggregate amount of political donations and 
political expenditure made or incurred by the Company and 
its subsidiaries pursuant to this Resolution 14 shall not exceed 
£75,000.

15. Special Resolution – Disapplication of Pre-emption Rights 
(Note 5)

THAT the Directors be and they are hereby empowered pursuant 
to sections 570 and 573 of the Companies Act 2006 (the ‘Act’)
to allot equity securities (within the meaning of section 560 of 
the Act) for cash either pursuant to the authority conferred by 
Resolution 13 above or by way of a sale of treasury shares as 
if section 561(1) of the Act did not apply to any such allotment 
provided that this power shall be limited to:

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ANNUAL REPORT 2015 
(a)     the allotment of equity securities in connection with an offer 

of securities in favour of the holders of ordinary shares on the 
register of members at such record date as the Directors may 
determine where the equity securities respectively attributable 
to the interests of the ordinary shareholders are proportionate 
(as nearly as may be practicable) to the respective numbers 
of ordinary shares held or deemed to be held by them on 
any such record date, subject to such exclusions or other 
arrangements as the Directors may deem necessary or 
expedient to deal with treasury shares, fractional entitlements 
or legal or practical problems arising under the laws of any 
overseas territory or the requirements of any regulatory body 
or stock exchange or by virtue of shares being represented by 
depositary receipts or any other matter; and

(b)    the allotment (otherwise than pursuant to sub-paragraph 

(a) of this Resolution 15) to any person or persons of equity 
securities up to an aggregate nominal amount of £162,973.97, 
and shall expire upon the expiry of the general authority 
conferred by Resolution 13 above, save that the Company 
shall be entitled to make offers or agreements before the 
expiry of such power which would or might require equity 
securities to be allotted after such expiry and the Directors 
shall be entitled to allot equity securities pursuant to any such 
offer or agreement as if the power conferred hereby had  
not expired.

16. Special Resolution – Power to Buy Back Shares in the Market  
(Note 6)

THAT the Company be generally and unconditionally authorised 
to make market purchases (within the meaning of section 693(4) 
of the Companies Act 2006 (the ‘Act’)) of ordinary shares of 1p 
each of the Company on such terms and in such manner as the 
Directors may from time to time determine, provided that:
(a)     the maximum number of ordinary shares hereby authorised 

to be acquired is 32,594,795 representing 10% of the issued 
ordinary share capital of the Company as at 9 April 2016;
(b)     the minimum price which may be paid for each ordinary share 

is 1p;

(c)     the maximum price which may be paid for any such ordinary 
share is an amount equal to 105% of the average of the 
middle market quotations for an ordinary share in the 
Company as derived from The London Stock Exchange Daily 
Official List for the five business days immediately preceding 
the day on which such share is contracted to be purchased;
(d)     the authority hereby conferred shall expire at the conclusion 
of the next Annual General Meeting or 9 September 2017 
whichever is earlier unless previously renewed, varied or 
revoked by the Company in general meeting; and

(e)    the Company may make a contract to purchase its ordinary 

shares under the authority hereby conferred prior to the expiry 
of such authority, which contract will or may be executed 
wholly or partly after the expiry of such authority, and may 
purchase its ordinary shares in pursuance of any such 
contract.

17. Special Resolution - Change of Company Name (Note 7)

THAT the name of the Company be and it is hereby changed to 
PageGroup plc.

18.   Special Resolution – Notice of General Meetings (Note 8) 

THAT a general meeting, other than an annual general meeting, 
may be called on not less than 14 business days’ notice.

The Board consider that all the proposals to be considered at the 
Annual General Meeting are likely to promote the success of the 

Company and are in the best interests of the Company and its 
shareholders as a whole. The Directors unanimously recommend 
that you vote in favour of the Resolutions as they intend to do 
in respect of their own beneficial holdings which amount to 
1,353,714 shares representing 0.41% of the existing issued share 
capital of the Company.

By order of the Board

Elaine Marriner

Company Secretary – Michael Page International plc

Page House, 
1 Dashwood Lang Road, The Bourne Business Park,  
Addlestone, 
Weybridge, 
Surrey KT15 2QW

Registered in England No. 03310225

9 April 2016

Notes
1. 

 Resolution 2  – Approval of the Directors’ Remuneration 
Report
 New requirements were introduced in 2014 in relation to 
the content of the Directors’ Remuneration Report and the 
approval of the Report, following changes made to the Act. 
In accordance with these new provisions, the Directors’ 
Remuneration Report in the Annual Report  and Accounts 
contains:-
(a)   a statement by Danuta Gray, Remuneration Committee 

Chairman;

        (b)    the Annual Report on Remuneration, which sets out 

payments made in or relating to the financial year ending 
2015; and

(c)   the Directors’ Remuneration Policy Table (the ‘Table’) in 
relation to future payments to the Directors and former 
directors, which was approved by shareholders at the 
Annual General Meeting held in June 2014. The Table 
has been included in the Directors’ Remuneration Report 
in accordance with good practice.

 The statement by the Remuneration Committee 
Chairman and the Annual Report on Remuneration is 
put to an annual advisory shareholder vote by Ordinary 
Resolution. The Remuneration Policy part of the Report, 
which sets out the Company’s forward looking policy 
on directors’ remuneration (including the approach 
to exit payments to directors), is subject to a binding 
shareholder vote by Ordinary Resolution at least every 
three years. It will not, therefore, be put to a shareholder 
vote at the Meeting. 

 The Directors’ Remuneration Report is set out in full 
in the Annual Report and Accounts on pages 67 to 
79. Resolution 2 is the Ordinary Resolution to approve 
the Directors’ Remuneration Report. Resolution 2 is 
an advisory resolution and does not affect the future 
remuneration paid to any director.

2.  Resolutions 4 to 10 – Election/Re-election of Directors

 In keeping with the Board’s aim of following best corporate 
practice, each member of the Board is standing for  
re-election, and in the case of Patrick De Smedt, who  
has been appointed a Director since the last Annual 

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ANNUAL REPORT 2015 
 
    
 
 
 
General Meeting, election by the shareholders at this year’s 
Meeting. Biographical information on each of the Directors 
is contained on pages 51 to 54 of the Annual Report and 
Accounts. The Chairman confirms that, following formal 
performance evaluation, all Directors standing for election/
re-election continue to perform effectively and demonstrate 
commitment to the role.

3.     Resolution 13 – Directors’ Authority to Allot Shares

 If passed, Resolution 13 will give the Directors authority to 
allot ordinary shares in the capital of the Company up to a 
maximum nominal amount of £1,086,493.18 representing 
approximately one-third of the Company’s issued ordinary 
share capital as at 9 April 2016 (the latest practicable 
date before publication of this Notice). This authority will 
lapse 15 months from the passing of the Resolution or 
at the next Annual General Meeting, whichever shall first 
occur. Other than the allotment of shares arising from the 
vesting of shares or the exercise of options in respect of the 
Company’s share and share option schemes, the Directors 
have no present intention of allotting new shares. As at the 
date of this Notice the Company does not hold any ordinary 
shares in the capital of the Company in treasury.

4.     Resolution 14 – Donations to Political Organisations and 
        Political Expenditure

 For the purpose of this Resolution, ‘political donations’, 
‘political organisations’ and ‘political expenditure’ have the 
meanings given to them in sections 363 to 365 of the Act. In 
accordance with its business principles, it is the Company’s 
policy not to make contributions to political parties. There 
is no intention to change it. However, what constitutes a 
‘political party’, a ‘political organisation’, ‘political donations’ 
or ‘political expenditure’ under the Act is not easy to 
decide as the legislation is capable of wide interpretation. 
Sponsorship, subscriptions, payment of expenses, paid 
leave for employees fulfilling public duties and support 
for bodies representing the business community in policy 
review or reform, among other things, may fall within these 
terms. Therefore, notwithstanding that the Company has not 
made a political donation in the past, and has no intention 
of, either now or in the future, making any political donation 
or incurring any political expenditure in respect of any 
political party, political organisation or independent election 
candidate, the Board has decided to put forward Resolution 
14 to renew the authority granted by shareholders at the 
last Annual General Meeting of the Company. This will allow 
the Company to continue to support the community and 
put forward its views to wider business and Government 
interests without running the risk of being in breach of the 
law. As permitted under the Act, Resolution 14 also covers 
any of these activities by the Company’s subsidiaries.
5.     Resolution 15 – Disapplication of Pre-emption Rights

 Resolution 15 will give the Directors authority to allot shares 
in the capital of the Company pursuant to the authority 
granted under Resolution 13 for cash without complying with 
the pre-emption rights in the Act in certain circumstances. 
This authority will permit the Directors to allot:
(a)  shares up to a nominal amount of £1,086,493.18, 

(representing approximately one-third of the Company’s 
issued share capital) on an offer to existing shareholders 
on a pre-emptive basis (in each case subject to 
adjustments for fractional entitlements and overseas 
shareholders as the Directors see fit); and

(b)  shares up to a maximum nominal value of £162,973.97 
representing approximately 5% of the issued ordinary 
share capital of the Company as at 9 April 2016 (the 

latest practicable date prior to publication of this Notice) 
otherwise than in connection with an offer to existing 
shareholders.

 The Directors have no present intention of exercising this 
authority. The Directors confirm their intention to follow 
the provisions of the Pre-emption Group’s Statement of 
Principles regarding cumulative usage of authorities within 
a rolling three-year period. The Principles provide that 
companies should not issue for cash shares representing in 
excess of 7.5% of the Company’s issued share capital in any 
rolling three-year period, other than to existing shareholders, 
without prior consultation with shareholders.

6.  Resolution 16 – Power to Buy Back Shares in the Market
 Resolution 16 gives the Company authority to buy back 
its own ordinary shares in the market as permitted by the 
Act. The authority limits the number of shares that could 
be purchased to a maximum of 32,594,795 (representing 
10% of the Company’s issued ordinary share capital as at 
9 April 2016 the latest practicable date prior to publication 
of this Notice) and sets minimum and maximum prices. 
This authority will expire 15 months from the passing of the 
Resolution or at the next Annual General Meeting, whichever 
shall first occur.

          The Directors have no present intention of exercising the 
authority to purchase the Company’s ordinary shares but 
will keep the matter under review, taking into account the 
financial resources of the Company, the Company’s share 
price and future funding opportunities. The authority will be 
exercised only if the Directors believe that to do so would 
result in an increase in earnings per share and would be in 
the interests of shareholders generally. Any purchases of 
ordinary shares would be by means of market purchases 
through the London Stock Exchange.
 Listed companies purchasing their own shares are allowed 
to hold them in treasury as an alternative to cancelling them. 
No dividends are paid on shares while they are held in 
treasury and no voting rights attach to treasury shares.
 If Resolution 16 is passed at the Meeting, it is the Company’s 
current intention to cancel all of the shares it may purchase 
pursuant to the authority granted to it. However, in order to 
respond properly to the Company’s capital requirements 
and prevailing market conditions, the Directors will need 
to reassess at the time of any and each actual purchase 
whether to hold the shares in treasury or cancel them, 
provided it is permitted to do so.
 As at 9 April 2016 (the latest practicable date prior to the 
publication of this Notice), there were 2,626,024 options 
to subscribe for shares in the capital of the Company 
representing 0.80% of the Company’s issued share capital. 
If this authority to purchase the Company’s ordinary shares 
and the existing authority to purchase taken at last year’s 
Annual General Meeting (which expires at the end of this 
year’s Meeting) were to be exercised in full, these options 
would represent 1% of the Company’s issued share capital.
 Resolution 17 – Change of Company Name
 This Resolution seeks to change the name of the Company                
from its current name to PageGroup plc. The Company 
underwent a rebranding exercise in 2013, but did not, at 
that time, change its name. The Directors now wish the 
Company to use PageGroup plc as its company name.

7. 

8.  Resolution 18 – Notice of General Meetings 
         This Resolution seeks to renew the authority granted at 
the 2015 Annual General Meeting to allow the Company 

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ANNUAL REPORT 2015 
 
 
 
 
 
 
 
 
 
 
to call general meetings, other than an annual general 
meeting, on 14 business days’ notice. The minimum notice 
period for general meetings of listed companies is 21 days, 
but companies may reduce this period to 14 business days 
(other than for annual general meetings) provided that two 
conditions are met. The first condition is that a company offers 
a facility for shareholders to vote by electronic means. This 
condition is met if a company offers a facility, accessible to 
all shareholders, to appoint a proxy by means of a website. 
The second condition is that there is an annual resolution of 
shareholders approving the reduction of the minimum notice 
period from 21 clear days to 14 business days. If approved, 
the Resolution will allow the Company to retain maximum 
flexibility to seek shareholder approval for any future change 
or transaction that may require such approval. This authority 
will be effective until the next Annual General Meeting, when 
it is intended that a similar resolution will be proposed. The 
Board will consider on a case by case basis whether the use 
of the flexibility offered by the shorter notice period is merited, 
taking into account the circumstances, including whether the 
business of the meeting is time sensitive.

10. 

9.      To be entitled to attend and vote, whether in person or 
by proxy, at the Annual General Meeting (the ‘Meeting’), 
members must be registered in the Register of Members of 
the Company at 6.00 pm on Tuesday 7 June 2016 (or, if the 
Meeting is adjourned, at 6.00 pm on the date which is two 
days prior to the adjourned meeting).  Changes to entries on 
the Register of Members after this time shall be disregarded 
in determining the rights of persons to attend or vote (and the 
number of votes they may cast) at the Meeting or adjourned 
meeting. A member entitled to attend and vote at the Meeting 
may appoint another person(s) (who need not be a member 
of the Company) to exercise all or any of his rights to attend, 
speak and vote at the Meeting. A member can appoint more 
than one proxy in relation to the Meeting, provided that each 
proxy is appointed to exercise the rights attaching to different 
shares held by him. Your proxy will vote as you instruct and 
must attend the Meeting for your vote to be counted. Details 
of how to appoint the Chairman or another person as your 
proxy using the Form of Proxy are set out in the notes to the 
Form of Proxy.
 Appointing a proxy does not preclude you from attending 
the Meeting and voting in person. If you attend the Meeting 
in person, your proxy appointment will automatically be 
terminated.
 A Form of Proxy which may be used to make this appointment 
and give proxy instructions accompanies this Notice. If you 
do not have a Form of Proxy and believe that you should have 
one, please contact Capita  Asset Services on 0871 664 0300 
or + 44 (0) 208 639 3399 (calls cost 12p per minute plus your 
phone company’s access charges. Calls from outside the 
United Kingdom will be charged at the applicable international 
rate). Lines are open Monday to Friday, 9.00am to 5.30pm, 
excluding public holidays in England and Wales. If you require 
additional copies of the Form of Proxy you may photocopy the 
Form of Proxy.
 In order to be valid an appointment of proxy must be returned 
(together with any authority under which it is executed or a 
copy of the authority certified (or in some other way approved 
by the Directors)) by one of the following methods:
(a)   in hard copy form by post, by courier or by hand to the 
Company’s Registrar, at, PXS1, 34 Beckenham Road, 
Beckenham BR3 4ZF;

12. 

11. 

(b)   in the case of CREST members, by utilising the CREST 

electronic proxy appointment service in accordance with 
the procedures set out in Note 13 below;

         and in each case must be received by the Company not less              
         than 48 hours before the time of the Meeting.
12.  

13. 

14.  

 A copy of this Notice has been sent for information only to 
persons who have been nominated by a member to enjoy 
information rights under section 146 of the Companies Act 
2006 (a ‘Nominated Person’). The rights to appoint a proxy 
cannot be exercised by a Nominated Person: they can only 
be exercised by the member. However, a Nominated Person 
may have a right under an agreement between him and the 
member by whom he was nominated to be appointed as a 
proxy for the Meeting or to have someone else so appointed. 
If a Nominated Person does not have such a right or does 
not wish to exercise it, he may have a right under such an 
agreement to give instructions to the member as to the 
exercise of voting rights.
 CREST members who wish to appoint a proxy or proxies 
by utilising the CREST electronic proxy appointment service 
may do so by utilising the procedures described in the 
CREST Manual on the Euroclear website (www.euroclear. 
com/CREST). CREST Personal Members or other CREST 
sponsored members, and those CREST members who have 
appointed a voting service provider(s), should refer to their 
CREST sponsor or voting service provider(s), who will be able 
to take the appropriate action on their behalf. In order for a 
proxy appointment made by means of CREST to be valid, the 
appropriate CREST message (a ‘CREST Proxy Instruction’) 
must be properly authenticated in accordance with Euroclear 
UK & Ireland Limited’s (‘EUI’) specifications and must contain 
the information required for such instructions, as described 
in the CREST Manual. The message (regardless of whether it 
constitutes the appointment of a proxy or an amendment to 
the instruction given to a previously appointed proxy) must, 
in order to be valid, be transmitted so as to be received by 
the issuer’s agent (ID number – RA10) by the latest time(s) 
for receipt of proxy appointments specified in the notice of 
meeting. For this purpose, the time of receipt will be taken to 
be the time (as determined by the timestamp applied to  
the message by the CREST Applications Host) from 
which the issuer’s agent is able to retrieve the message by 
enquiry to CREST in the manner prescribed by CREST. The 
Company may treat as invalid a CREST Proxy Instruction 
in the circumstances set out in regulation 35(5)(a) of the 
Uncertificated Securities Regulations 2001.
 CREST members and, where applicable, their CREST 
sponsors or voting service providers should note that EUI 
does not make available special procedures in CREST for any 
particular messages. Normal system timings and limitations 
will therefore apply in relation to the input of CREST Proxy 
Instructions. It is the responsibility of the CREST member 
concerned to take (or, if the CREST member is a CREST 
personal member or sponsored member or has appointed a 
voting service provider(s), to procure that his CREST sponsor 
or voting service provider(s) take(s)) such action as shall 
be necessary to ensure that a message is transmitted by 
means of the CREST system by any particular time. In this 
connection, CREST members and, where applicable, their 
CREST sponsors or voting service providers are referred, in 
particular, to those sections of the CREST Manual concerning 
practical limitations of the CREST system and timings.

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ANNUAL REPORT 2015 
 
   
15.     A member of the Company which is a corporation  may 

authorise a person or persons to act as its  representative(s) 
at the Meeting. In accordance with the provisions of the 
Act, each such representative may exercise (on behalf of 
the corporation) the same powers as the corporation could 
exercise if it were an individual member of the Company, 
provided that they do not do so in relation to the same shares. 
It is no longer necessary to nominate a designated corporate 
representative.

16.    As at 9 April 2016 (being the latest practicable date prior to 
the publication of this Notice) the Company’s issued share 
capital consisted of 325,947,955 ordinary shares. No shares 
are held in treasury. Therefore the total voting rights in the 
Company are  325,947,955.

17.     The contents of this Notice, details of the total number of 

shares in respect of which members are entitled to exercise 
voting rights at the Meeting, details of the totals of the voting 
rights that members are entitled to exercise at the Meeting 
and, if applicable, any members’ statements, members’ 
resolutions or members’ matters of business received by the 
Company after the date of this Notice will be available on the 
Company’s website: www.page.com/investors.

18.    Members satisfying the thresholds in section 527 of the 

Act can require the Company to publish a statement on its 
website setting out any matter relating to (a) the audit of the 
Company’s accounts (including the Auditor’s Report and the 
conduct of the audit) that is to be laid before the Meeting; 
or (b) any circumstances connected with an auditor of the 
Company ceasing to hold office since the last Annual General 
Meeting, that the members propose to raise at the Meeting. 
The Company cannot require the members requesting the 
publication to pay its expenses. Any statement placed on the 
website must also be sent to the Company’s Auditor no later 
than the time it makes the statement that the Company has 
been required to publish on its website.

19.     The Company must cause to be answered at the Meeting 

20. 

any question relating to the business being dealt with at the 
Meeting that is put by a member attending the Meeting, 
except in certain circumstances, including if it is undesirable in 
the interests of the Company or the good order of the Meeting 
that the question be answered or if to do so would involve the 
disclosure of confidential information.
  Copies of the contract of service for each of Mr S Ingham and 
Mr K Stagg and the letters of appointment for the Chairman 
and each of the Non-Executive Directors of the Company are 
available for inspection on the day of the Meeting, at the place 
of the Meeting, from at least 30 minutes prior to the Meeting 
until its conclusion. The same documents are otherwise 
available for inspection at the Registered Office Address of 
the Company during normal business hours Monday to Friday 
(Bank Holidays excepted).

21.     You may not use any electronic address in this Notice to 

communicate with the Company for any purpose other than 
those expressly stated.

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ANNUAL REPORT 2015 
Part of

www.page.com
PageGroup is the trading name of Michael Page International plc