Quarterlytics / Energy / Oil & Gas Integrated / Petroleo Brasileiro S.A.- Petrobras / FY2017 Annual Report

Petroleo Brasileiro S.A.- Petrobras
Annual Report 2017

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FY2017 Annual Report · Petroleo Brasileiro S.A.- Petrobras
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Annual Report
2017

—

2

SUMMARY

3

Message from the Chairman of 
the Board of Directors 03 

Message from the
CEO of Petrobras 05

ABOUT THE REPORT

7

MATERIALITY

8

SAFETY

9

OVERVIEW AND 
BUSINESS MODEL

15

Who we are 16

Where we are 17

How we generate value 18

Business Model 19

EXTERNAL 
CONTEXT

64

OUR 
CAPITALS

20

Human 21

Intellectual 27

Social and Relationship 34

Natural 43

Productive 50

Financial 54

BUSINESS 
PERFORMANCE

70

Exploration and Production 
of Oil and Gas 71

Refining and Natural Gas 78

Consolidated Financial
Performance 97

STRATEGIES AND 
PERSPECTIVES

GOVERNANCE AND 
COMPLIANCE

99

Strategic Planning 100 

Business and Management 
Plan 2018-2022 103

Management System: 
Evolution Project 108

109

Corporate 
Governance 110

Ethics 117

Compliance and  
Internal Controls 118

RISKS AND 
OPPORTUNITIES

122

Risk Management 123

Crisis Management 125

Opportunities 125

OTHER 
INFORMATION

127

Annexes 128

Acknowledgments 129

Glossary 130

Management and Editorial Staff 132

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES3

Message from 
the Chairman 
of the Board of 
Directors

It is with great pleasure that I present Petrobras’ first 
Integrated Report.  This Report is more than just 
a new – and improved – way to report our results, 
performance and expectations. It also reflects an 
evolution in our management and in the way we plan 
our activities.

When producing oil, natural gas, electricity or any 
other product, we should no longer think only in 
financial and operational terms. We must view 
these processes as a whole, including the inputs 
(tangible and intangible) and products, both used 
and generated, and the impacts caused in the various 
stakeholders with which we relate.

We are committed to the fundamental concept 
of Integrated Reporting, demonstrating how the 
company has created value in the past and which
elements are available to its management to continue 
to add value to the company, to those who interact 
with us, to our customers, suppliers and shareholders.

The practice of presenting the company in an integrated 
way is an essential step in this process, since when 
preparing the report we have to  consider all aspects of 
the company, listing achievements, analyzing gaps and 
identifying opportunities to improve.

As a former member and current ambassador of the 
International Integrated Reporting Council (IIRC), I 
share the long-term view that we are moving towards 
a world where Integrated Thinking is increasingly 
rooted in business management, and where the cycle 
of Integrated Thinking and Reporting will ensure 
financial stability and sustainability. 

“The way we work and 

the impact we generate 

are just as important as 

our results.”

Nelson Carvalho
Chairman of the Board of Directors

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES4

Sustainability is not only related to environmental 
protection. Sustainability is durability, survival – 
mainly in relation to business and financial health – 
and growth.  Integrated Thinking is a critical variable 
in the culture of corporations that want to stay 
relevant; and Integrated Reporting is the result of 
implementing Integrated Thinking practices.

Reporting and management go hand in hand. While 
building and reading this document, I was pleased 
to see all of the progress we have already made 
and are still making, strengthening our governance 
structure, lowering our total recordable injury, 
delivering consistent financial and operational 
results, implementing changes in human resource 
management, reducing and extending our debt, 
optimizing our asset portfolio, valuing our shares,  

and gradually overcoming all of the main obstacles 
that have affected and still affect us, among many 
other improvements.

The advancements incorporated into our Bylaws 
foster a responsible administration of the State-
owned company, and a greater balance of rights 
for all shareholders, through mechanisms where 
the minority shareholders are heard and their 
legitimate intentions are discussed and expressed 
in a transparent manner. The decision of placing 
safety alongside financial deleveraging as the key 
metrics of our Business and Management Plan is 
also a symbol of this Thinking, that the way we work 
and the impact we generate are as important as the 
results we achieve.

In addition, we have included initiatives related to the
transition to a low-carbon economy and the digital 
transformation in the review of our Strategic Plan, 
strengthening our commitment to evolve with the 
society, generating long-term value.

As you will see herein, a lot has already been 
accomplished, although we recognize there is still 
much to be done. And it is this commitment with 
constant evolution that moves us – and I would like 
to invite our entire workforce to fight with us to move 
everyone at Petrobras – every day.

Thank you.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
5

heads held high, seeking to do what is necessary, in the 
right way. But we also know that there is still much to be 
done, and we are fully committed to continue pursuing the 
goals of our business plan.

Our safety culture is being consolidated day after day.
The total recordable injury (TRI), which measures the 
number of injuries per million hours worked, continued 
decreasing, from 1.63 in 2016 to 1.08 in 2017, reaching the 
level of the best companies in the industry. This evolution 
meant a reduction of approximately 1,700 injured workers 
in the period between 2015 and 2017. And we want to do 
even more. In 2018, we have the challenge of limiting TRI to 
1 injury per million hours worked at risk.

We regret, and we do it with great sorrow, that we could not 
avoid fatal injuries. In 2017, we lost six employees and one 
went missing. We will continue making our best efforts to 
prevent this from happening again.

Under the financial perspective, we worked hard in 
managing our debt, which allowed us to decrease its size, 
reduce the interest rates and extend deadlines, aligning 
our amortization schedule with the maturation period of 
our projects.

In the operational area, we reached – for the third 
consecutive year – our production target, ratifying the 
predictability of our forecast. In Brazil, our average 
production of oil reached, for the fourth consecutive year, a 
historical record: in 2017 it reached 2.15 million barrels per 
day, an increase of 0.4% over the previous year.

Message from the 
CEO of Petrobras

Reporting is an exercise of reflection, an opportunity 
to assess what has been done and what is yet to be 
done. This is what Petrobras’ first Integrated Reporting 
provides us. We have developed the  Annual Report, 
presenting comprehensive information on the company 
(previously disclosed in the Management Report) along 
with Sustainability information, focusing on social and 
environmental dimensions. These two integrated and  
complementary documents present the highlights of 
2017 and our vision for the future.

And the first reflection the 2017 Integrated Reporting 
provides us is that we have reached a new moment at
Petrobras. We are leaving behind the remains of the crisis 
that shook us in the recent past and moving forward, 

“We are paving a 

consistent path for  

the sustainability of  

our company”

Pedro Parente
Petrobras CEO

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES6

Regarding our own production of natural gas, in 2017 we 
reached the unprecedented amount of 79.6 million cubic 
meters per day. With that, our total production in the 
country reached 2.65 million barrels of oil equivalent per 
day – volume 0.9% higher than 2016. This is a brand new 
record for Petrobras.

We increased the frequency of adjustments of diesel and 
gasoline prices for it to be more adherent to the market. 
We have also lighten up the adjustments to residential LPG 
– with no loss of profitability to our company – meeting 
the needs of our consumers. These are certainly important 
lessons for a company that was a monopoly for decades: 
operating in a competitive environment and thinking 
about their clients.

The full operation of our new management system 
provided us excellent cost-reduction results, which allows 
us to implement and monitor, with discipline and method, 
our strategic plan and our annual business plan. For the 
first time, these plans are consistently integrated, ensuring 
the company’s strategic goals to be translated into  
concrete actions and targets, thus allowing us to  reach  
the desired results.

outweigh our cost of capital. Our portfolio’s “breakeven 
price” presented a reduction of USD 43/barrel in 2014 to 
USD 29/barrel in 2018 1.

Under the Partnership and Divestment Program, one of 
the pillars for the management of our asset portfolio and 
to ensure the necessary resources for our investments, 
it is important to emphasize the initial public offering 2 
performed by Petrobras Distribuidora in November 2017, 
the largest IPO in the Brazilian stock exchange since 2013; 
and the strategic partnership with Statoil, the Norwegian 
company, that will provide technology to increase the oil 
recovery rate of our reservoirs.

The changes we promoted in our management system 
and in our decision-making processes made Petrobras 
more robust and reliable, culminating with the admission 
of the company in the Corporate Governance Program for 
State-Owned Companies and the request for admission to 
Level 2 in corporate governance at B3. In addition, we have 
implemented a number of actions for strengthening our 
internal control environment and were able to eliminate all 
significant deficiencies and material weaknesses identified 
in recent years.

In addition, we continue to increase the efficiency and 
effectiveness of our investments. It is always good to bear 
in mind that we operate in a capital-intensive industry, with
long maturation deadline for its investments. The cost 
reductions and the increased effectiveness of our 
investments have provided continuous decreases in our 
lifting and refining costs, and in the so-called “breakeven 
price”, which is the value of a barrel of oil from which the 
net result of our exploration and production investments 

And moving forward also means looking at what is yet to 
come. One of our key strategies is to prepare the company 
for a future based on a low carbon economy: what we are 
doing to reduce emissions, increase the use of natural gas 
as a cleaner source of energy, develop new technologies 
and expand the studies on renewable energy. We have 
voluntarily joined the Oil and Gas Climate Initiative   
(OGCI), the most important initiative in the industry  
to reduce emissions.

We have restructured our oil exploration portfolio following 
value leverage and risk reduction strategies through 
partnerships. We have purchased ten new exploration 
blocks, adding 11.4 thousand km 2, approximately 17%, 
to our portfolio, with an investment of BRL 2.9 billion in 
signing bonuses. We will almost double, on average, the 
number of exploration wells drilled per year, from 15 wells in 
2016 and 2017 to 29 wells from 2018 to 2022.

We are surely on the right path. The path of hard, efficient 
and competent work, which brings righteous results and 
generates value for shareholders, employees and the 
society as a whole. We are paving a consistent path for 
the sustainability of our company, and we know this is 
an ongoing process. I would like to emphasize, and also 
thank, the commitment of our workforce, which has been 
relentless in seeking the aforementioned results.

Finally, and not least importantly, I reiterate that we do 
not tolerate any form of fraud or corruption and we do not 
accept the practice of ethical deviations. These principles 
govern our workforce, the Executive Board and the Board of 
Directors, and we shall not stray from them.

This Reporting is an attempt to increase the transparency 
and dialogue with our stakeholders. Therefore, I would 
like to invite you all to interact with us, providing any 
suggestions for improvement you may have.

Thank you!

 1 According to 2014/2018 and 2018/2022 Strategic Plans
 2 Initial Public Offering (IPO)

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESAbout the report

The Integrated Reporting promotes a more cohesive and efficient approach in the development of corporate 

reports, aiming at improving the quality of the information made available to the providers of financial capital, 

seeking to explain how the organization generates value over time and providing subsidies to capital allocation in 

a more efficient and productive manner. This publication (2017 Annual Report), along with the Sustainability 2017 

and the Financial Statements form the basis of our Integrated Reporting.

Until 2017 we presented the Management Report with the highlights from the previous fiscal year. This year, with 

the 2017 Annual Report, we have moved forward with the reporting process, aiming at improving the transparency 

and connectivity of the information provided and demonstrating how value is generated over time. Therefore, the 

2017 Annual Report seeks not only to comply with the current legislation, such as Law No. 6404 and the guidelines 

from the Brazilian Securities and Exchange Commission (CVM), but also with the principles and content elements 

recommended by the Integrated Reporting framework  from the International Integrated Reporting Council (IIRC). 

In addition, the financial information contained in this report was prepared in accordance with the  International 

Financial Reporting Standards (IFRS) and the accounting principles adopted in Brazil by the Accounting 

Pronouncements Committee (CPC).

This report was validated by our Executive Board and approved by our Board of Directors, which authorized its 

publication. In addition, the independent auditor (KPMG) read the information contained herein, in the context of 

the audit standards related to the company’s financial statements for the fiscal year ended on December 31, 2017 

as included in its report on such financial statements issued on March 14, 2018.

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Materiality

7

NOTICE TO THE READER

This document contains forecasts reflecting only the 

expectations of our directors. The words “anticipates”, 

“believes”, “expects”, “forecast”, “intends”, “plans”, 

“projects”, “aims”, “shall” and other similar terms are 

intended to identify such forecasts, which evidently 

involve risks or uncertainties foreseen or not by 

the company.

Therefore, the future results of our operations may differ 

from current expectations, and the reader must not rely 

exclusively on the information contained herein. 

The company does not undertake to update such 

predictions upon receipt of new information or 

future developments.

In case there are differences between the english and 

portuguese versions of this report the portuguese  

shall prevail.

We would like to receive your questions regarding this 
report and your suggestions for the next edition.

Contact us through our website

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESMateriality

Materiality

The materiality matrix is the result of the identification, 

evaluation and prioritization of relevant issues that 

impact our ability to create value in the short, medium 

and long term. At the beginning of 2017, we reviewed our 

materiality by mapping the relevant topics by determining 

the expectations of our stakeholders, public opinion polls, 

market indexes, ratings, internal debates with experts, 

governance committee meetings and interviews with 

senior management.

 The identified topics were then assessed by the senior 

management and by a group of managers and market 

analysts through the application of questionnaires on 

the impact of each topic on our business, as well as its 

relevance to investors and other stakeholders. As a result 

of this process, 22 material themes were identified:

The topics of safety, 

commitment to life and 

financial deleveraging are 

at the top of the list of 

material topics, aligned to our 

Strategic and Business and 

Management Plans.

8

RESEARCH, 
DEVELOPMENT AND 
INNOVATION

PARTNERSHIPS AND 
DIVESTITURES

COMMUNICATION AND 
RELATIONSHIP WITH 
STAKEHOLDERS

TRANSFER 
OF RIGHTS 
NEGOTIATION

AIR EMISSIONS 
AND CLIMATE 
STRATEGY

CAPEX 
EFFICIENCY

 LAVA JATO 
OPERATION

SUPPLIER 
MANAGEMENT

PRICE 
POLICY

RESERVES 
REPLACEMENT

DEVELOPMENT OF THE 
PRE-SALT

COMPLIANCE, ETHICS, 
PREVENTION AND  
ANTI-CORRUPTION

IMPACT OF THE OIL 
PRICE AND EXCHANGE 
RATE

GOVERNANCE

SAFETY AND  
COMMITMENT TO LIFE

FINANCIAL DELEVERAGING

MANAGEMENT 
OF CRITICAL 
RESOURCES

OPERATIONAL 
EFFICIENCY 
AND COST 
REDUCTION

RISK 
MANAGEMENT

BUSINESS 
STRATEGY

LOSS OF THE 
INVESTMENT 
GRADE

REGULATORY 
FRAMEWORK 
AND LOCAL 
CONTENT POLICY

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ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES9

SAFETY

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESSafety is avalue acknowledged in our Strategic and 

TOTAL RECORDABLE INJURY – TRI 

Business and Management Plans.

With the purpose of materializing this value into 

strategic objectives and, above all, prioritize actions 

aimed at the improvement of safety practices, a set of 

actions were established so as to involve the entire 

workforce. This chapter will present these actions in 

detail, showing the priority of the safety theme at all 

levels, processes and activities.

Since 2015, the company adopts the Total Recordable 

Injury (TRI) as one of its key metrics being monitored 

by senior management. The adoption of this index had 

the purpose of allowing the comparison of our safety 

results with those from other companies of the same 

size operating in the same industry. By adopting 

criteria similar to the one recognized and adopted by 

world-class oil and gas companies, we can establish 

comparative mechanisms to check our safety 

performance and, based on the results of several 

operating units, plan applicable preventive and 

mitigating actions for each area.

In our 2017-2021 Strategic and Business and 

Management Plans, our goal was to reduce TRI in 36%, 

decreasing from 2.15 in 2015 to 1.4 in 2018. However, 

our TRI in 2017 was already at 1.08. This number 

represents a reduction of about 1,700 workers injured 

in the period between 2015 and 2017.

2.15

1.63

1.08

1.00

2015 

2016 

2017 

2018

Average of the main companies in the industry

The 2018-2022 Business and Management Plan defined 

an alert threshold for TRI of 1.00. This result places us 

at the same level as the best oil and gas companies in 

the world in terms of safety. In order to maintain the 

conditions for continuously reducing the safety metrics, 

the 2017-2018 cycle of the Commitment to Life Program 

started in October 2017, with 19 macro actions detailed 

into 65 actions based on the safety of processes, 

incorporated to principles and guidelines benefiting not 

only safety, but also health and environment.

10

19 

Macro Actions

65

Actions

30
Safety actions

21
Environment actions

14
Health actions

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
 
11

TRI’s evolution is a direct consequence of the 

• implementation of the practice of holding a conference 

• review of the Systematics for Selecting Goods and Services 

implementation of several initiatives for the promotion 

immediately after fatal accidents with the entire leadership;

Providers, so as to ensure that the contractors are able to 

of our safety culture, with emphasis to the Commitment 

• implementation of the Conduct Treatment Systematics with 

face the risks to which they will be exposed;

to Life Program; the safety trainings; the emergency 

different approaches for error and violation, including the 

• improvement of the HSE management in investment projects.

preparation and response; and the Health, Safety and 

valuing of positive practices or attitudes;

Environment (HSE) Management Assessment Program.

• review of the Management Assessment Process with a focus 

Learning from experience

on process safety and risk management, establishing the 

COMMITMENT TO LIFE PROGRAM

obligation of correcting critical deviations;

This is a set of initiatives focusing on preventing 

indicators to monitor the HSE performance, incorporated into 

accidents and preserving life, launched in October 2016, 

the annual assessment of executive managers.

to strengthen the safety guidelines at all stages of the 

process and, thus, reduce accidents and standardize 

Understanding of hazards and risks

• adoption of proactive process safety and management practice 

practices. These initiatives have been structured based 

on the results of our HSE management assessments 

and the root causes identified in the process of 

investigating accidents in recent years. The internal 

actions related to the 2016-2017 cycle were 100% 

implemented. The Program has the following pillars:

Commitment to safety 

• review of the Health, Safety and Environment Policy, 

highlighting the commitments to reduce the risks to 

the safety and health of the people and strengthen 

the safety of processes; 

• development and implementation of the Continuous Training 

Program of Internalization of Golden Rules;

• development of the Process Safety Training Program and its 

basic concepts for the leadership of operational areas.

Risk management

• uniform practices among the company’s areas;

• application of digital technology solutions in  

risk management;

• improvement of contingency management and  

change management;

• changes to the process of implementing Fatal Accident 

Investigation Committees, which are now appointed by 

the director of the business area where the accident 

took place and developed by an executive manager from 

another business area, with the participation of the HSE 

executive manager. In this way, we have expanded and 

disseminated the learning through out the company;

• execution of Petrobras HSE Congress in August 2017, 

with the participation of more than 1,000 members of the 

workforce, enabling the dissemination of good practices, 

the exchange of experiences and debates on the main 

issues related to our HSE and contingency processes.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES12

Other actions were implemented to support the reduction of TRI, such as:  

(i) re-establishment of the HSE Executive Committee with the participation 

of executive managers from all operational areas; (ii) review of the Behavioral 

Audit Standard, establishing accomplishment goals by the leadership; (iii) 

implementation of the Daily Summary with key safety indicators, distributed 

to the leadership; (iv) inclusion of the “Commitment to Life” competence 

in the annual assessment of the entire workforce; (v) strengthening of 

the Managerial Inspections in order to identify points for improvement in 

the activities or in the safety of the facilities; (vi) promotion of integration 

between task supervisors and executors, aiming to identify training or 

improvement opportunities of the execution procedures; (vii) development 

and implementation of the HSE Communication Plan.

SENIOR MANAGEMENT MONITORING OF ACTIONS

The senior management takes active participation in the Commitment 

to Life Program, whether through a systematic follow-up in executive 

management meetings, Executive Board and Board of Directors, or 

participating in training aimed at leaders, thus consolidating the HSE 

culture at Petrobras.

The Board Visits Program was created in 2016. Through that Program, 

members of our Board of Directors make technical visits to our 

operating units with the purpose of checking the dissemination of the 

safety culture, such as the knowledge and practical use of the Golden 

Rules on daily tasks, through behavioral audits on our workforce. During 

2017, the Board of Directors made technical visits to the Duque de 

Caxias Refinery (Reduc) in Rio de Janeiro, to the Operations Units of 

Rio Grande do Norte and Ceará and to the Jurong Aracruz Shipyard, in 

Espírito Santo. In 2018, visits are planned to Transpetro and Petrobras 

Distribuidora facilities. Our CEO and executive officers also carry out 

technical visits and behavioral audits.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES13

SAFETY TRAINING

Golden Rules Training: the Commitment to Life Program 
has established, among other actions, the training and 

16 thousand people related to the HSE, operation, 

maintenance, inspection and engineering areas. Training 

Incident Command System (ICS) Training: incident 
management training designed for integrated action of 

internalization of the Golden Rules for the entire workforce, 

includes the recognition of risks, the implementation of 

stakeholders in the emergency response actions such 

mobilizing over 185 thousand workers in 2017.  The Golden 

protection layers in relation to known risks, operational 

as companies, environmental agencies, firefighters, and 

Rules have been created from the root causes of most of 

safety and process safety.  

the fatal accidents that took place in the company over the 

past decade, aiming at the prevention of accidents.

Conduct Treatment Training: e-learning training with the 
purpose of assisting the manager in understanding and 

civil defense. In 2017, more than 1,000 employees were 

trained in the ICS methodology. In the exploration and 

production segment, exercises were carried out following 

Process safety training: training focusing on the safety 
of processes and target audience of approximately 

applying the HSE Conduct Treatment. Target audience of 

the methodology, including the participation of  

approximately 7 thousand leaders.

public agencies.

ALCOHOL AND 
OTHER DRUGS
Never work under the influence of 
alcohol or other drugs.

TRAFFIC SAFETY
Respect traffic laws and practice defensive driving.
Use the seatbelt, respect speed limits,  
do not use cell phone and  
never drive after drink alcohol.

ATTENTION TO CHANGES 
Pay attention to the risks of change. Only carry out any 
change that involves persons, facilities, materials or 
procedures after review and approval.

PERSONNEL PROTECTIVE EQUIPMENT
Always use PPE as recommended.

SAFE POSITIONING 
Do not access isolated area.  
Never stand under a suspended load or  
between vehicles, stationary or moving.  
Keep yourself in safe and secure locations.

GOLDEN 
RULES

WORK PERMIT
Only perform tasks with a valid work permit, issued  
at workplace and with its full understanding.

ENERGY ISOLATION
Only perform tasks in equipments or facilities  
after making sure that all energies sources  
have been isolated safely.

WORK AT HEIGHT
Only perform tasks at heights using  
safety harness anchored on a safe  
and predetermined place. 

CONFINED SPACE
Only enter in confined space if authorized,  
equipped and with specific training.

EXPLOSIVE ATMOSPHERES
Never enter in explosive atmosphere place.
Always obey the alarms and signaling.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES14

EMERGENCY PREPARATION AND RESPONSE

HSE MANAGEMENT ASSESSMENT PROGRAM 

Among the exercises held in 2017, we emphasize the one held at the Operation Unit in Espírito Santo 

The HSE Management Assessment Program is a proactive, 

involving a complex scenario and field actions. The scenario of a major accident was designed to test 

independent and integrated assessment process to evaluate 

and improve all our emergency response and crisis management structures. In addition to the Incident 

the compliance with the requirements established in the HSE 

Management Team (IMT) and the local response structure, the Business Support Team (BST), comprised 

Management System.

of the executive officer of the affected area and company managers, was also mobilized. The Crisis 

Management Team (CMT) was also activated, with the participation of the CEO, officers and executive 

The findings identified during the assessments are classified 

managers. An exercise at that level involved different areas such as Exploration and Production; Refining 

as critical, severe, moderate, and mild. Action plans are 

and Natural Gas; Production and Technology Development; Health, Safety and Environment; Corporate 

established, with deadlines for remediation taking into 

Risks; Communication and Brands; Social Responsibility; Investor Relations; Legal; Intelligence and 

consideration the criticality level.

Corporate Security; Shared Services; Information Technology and Telecommunications; among other.

This process is monitored during critical analysis meetings with 

the senior leadership. 

FATAL ACCIDENTS

4. Accident with contractor's employee on December 2, 2017: 
crushing during movement of pipes on drillship, at 

preliminary warning in order to start the scope analysis 

regarding the incident and implementing emergency 

Despite our best efforts in the quest for continuous 

the Gulf of Mexico in the United States.

actions for blocking similar occurrences. According to 

improvement in the safety culture and management,  

the standard, we held the investigation and analysis 

in 2017 we registered and lament the occurrence of six  

On December 18, a man overboard accident took place, 

process under the coordination of executive managers 

fatal accidents:

with the person missing. We are waiting for the legal term 

and multidisciplinary team in order to identify 

1. Accident with employee on February 6, 2017: 

car crash on highway in Rio de Janeiro;

2. Accident with contractor's employee on May 23, 2017:  

fall during cargo handling, in Rio Grande do Norte;

3. Accident with three contractor's employee on June 9, 2017: 

steam boiler explosion on drillship, in Rio de Janeiro;

for the appropriation of the accident.

the causes of the accidents. We consolidated and 

disclosed actions that may prevent the recurrence 

In all fatal accidents, the first action was for leaders of 

of such accidents. The lessons learned from the 

the units involved in the accidents to provide personal 

accidents are discussed in forums involving managers 

support to the families of the affected employees. The 

and disclosed to our workforce.

leaders involved in the occurrences immediately disclosed 

the information to the senior management, issuing a 

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES15

Who  
we are 
16 

Where  
we are 
17

How we  
generate value 
18

OVERVIEW AND 
BUSINESS MODEL

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESWho we are 

We are a publicly-traded company that has 

the purpose of providing the energy to move 

society to achieve its potential. Through the 

unique technical capability of our workforce, 

we operate in the exploration and production, 

refining, natural gas, power, logistics, 

marketing, distribution, petrochemical, 

fertilizer, and biofuel segments.

VISION

VALUES

PURPOSE

16

AN INTEGRATED ENERGY 

COMPANY FOCUSED

ON OIL AND GAS THAT 

EVOLVES WITH SOCIETY, 

CREATING HIGH VALUE AND 

WITH UNIQUE TECHNICAL 

CAPABILITY

RESPECT FOR LIFE, 
PEOPLE AND THE 
ENVIRONMENT

ETHICS AND 
TRANSPARENCY

OVERCOMING
AND CONFIDENCE

RESULTS

MARKET 
DRIVEN

PROVIDE THE ENERGY 

THAT MOVES THE

SOCIETY TO ACHIEVE  

ITS POTENTIAL

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESWhere we are

MAIN EXPLORATION, PRODUCTION AND REFINING ASSETS

FOZ DO AMAZONAS / 
PARÁ-MARANHÃO

BARREIRINHAS

PARNAÍBA

2

3

CEARÁ AND 
POTIGUAR

4

PARAÍBA/ 
PERNAMBUCO

5
RECÔNCAVO

SERGIPE AND 
ALAGOAS

CAMAMU/ALMADA
AND JEQUITINHONHA

6

7

PARANÁ 

8

9

10

PELOTAS

ESPÍRITO SANTO,
CAMPOS AND 
SANTOS

SÃO PAULO

PARANÁ

1
SOLIMÕES/
AMAZONAS

1

2

REMAN
(ISAAC SABBÁ)

LUBNOR 
(REFINARIA 
LUBRIFICANTES E 
DERIVADOS DO NORDESTE)

3 RPCC

(POTIGUAR CLARA  CAMARÃO)

4

5

6

7

8

RNEST
(ABREU E LIMA)

RLAM
(LANDULPHO ALVES)

REGAP
(GABRIEL PASSOS)

REDUC
(DUQUE DE CAXIAS)

RPBC 
(PRES. BERNARDES)

REVAP 
(HENRIQUE LAGE)

REPLAN 
(PAULÍNIA)

RECAP 
(CAPUAVA)

9

REPAR 
(PRES. GETÚLIO VARGAS)

SIX

(SHALE MANUFACTURING UNIT)

10

REFAP
(ALBERTO PASQUALINI)

Oil industry leaders in Brazil, with 
activities in Argentina, Bolivia, 
Colombia, United States, Mexico, 
Nigeria, Paraguay and Uruguay.

RIO DE 
JANEIRO

SANTOS 
BASIN

17

ESPÍRITO 
SANTO

REGULATORY 

FRAMEWORK

CONCESSION

TRANSFER OF RIGHTS

PRODUCTION SHARING

CAMPOS 
BASIN

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES18

How we generate value 

In our business model, we demonstrate how we use resources and processes to create value for our stakeholders,  

how we analyze the external context and how we evolve in management, governance and business strategies.

The resources used in our production process, presented in our business model, were classified into six categories 

according to the International Integrated Reporting Council (IIRC) capital model. Therefore, our capitals represent the 

inputs and are affected by our activities in the value generating process.

Our human capital 
is comprised by 
our employees 
working with safety, 
technical capacity, 
competence and 
experience, ethics, 
accountability and 
compliance.

Our intellectual 
capital is 
comprised of 
our recognized 
technical capacity,
development of 
new technologies 
and intellectual 
property.

Our social and 
relationship capital is 
formed by the interactions 
with our stakeholders. 
These interactions are 
strengthened through 
our dialog channels, our 
social investments and 
our brand and reputation 
management initiatives,
seeking to strengthen the 
bonds of trust with society.

Our natural capital 
is composed of renewable 
and non-renewable 
environmental resources
used in or affected by 
our production process, 
especially our oil and 
gas reserves, in addition 
to water resources, 
ecosystems and 
biodiversity.

Our productive 
capital consists of our 
industrial units and 
the entire
infrastructure we 
use in our productive 
activity, with 
emphasis to the 
platforms, refineries 
and logistical assets.

Our financial 
capital is composed 
of the available 
financial resources, 
whether our own or 
from third parties, 
allocated to our 
productive activity.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
RELATÓRIO ANUAL 2017
PETROBRAS

SEGURANÇA

NOSSOS CAPITAIS 

DESEMPENHO DOS NEGÓCIOS  

VISÃO GERAL E  
MODELO DE NEGÓCIOS

CONTEXTO EXTERNO         

ESTRATÉGIAS  
E PERSPECTIVAS

GOVERNANÇA  
E CONFORMIDADE

OUTRAS 
INFORMAÇÕES  

RISCOS E OPORTUNIDADES       

191

Business Model

OUR 
RESOURCES

APPLED TO  
OUR PROCESSES

RESULT 
IN PRODUCTS

OIL AND GAS
Production  
(million barrels of oil equivalent 

per day)

2.77

OIL PRODUCTS
Domestic market 
sales  
(million barrels per day)

NATURAL GAS
Domestic market 
sales  
(million m³per day)

POWER
Domestic market 
sales  
(thousand MW average)

1.94

57.0

3.84

HUMAN
N° of Employees  
(thousand)

INTELLECTUAL
RD&I Investiments 
(R$ billion)

62.7

1.8

N
O
I
T
C
U
D
O
R
P
D
N
A

N
O
I
T
A
R
O
L
P
X
E

G

REFININ

CULTU

R

E C

H

PARTN

E

R

S

H

IP

A

N

G

E

CAPE

X E

F

S

A

N

D

N A T U R A L G A S

NATURAL
Reserves*  
(billion barrels of oil 
equivalent)

9.8

RELATIONSHIP
Petrobras holding 
suppliers with transactions 
(thousand)

11

PRODUCTIVE
Propety, Plant and 
Equipment 
(R$ billion)

FINANCIAL
Net Debt
(R$ billion)

584.4

280.8

STRATEGY

C

Y

B

I

O
F
U
E
L
S

F
I

C

I

E

N

C

Y

S

A

D

F

I

V

E

S

E

T

Y

T
M
E
N
T
S

   C
O
M
P

M
A
N
A
G
E
M
E
N
T S
YSTEM

O
P
E

X  E
FFICIEN
ETITIVE PRIC

E

P O W E R

LOGISTIC

COMMERCIALIZATION

DIS

T

RIB

U

TIO

N

P

E

T

R

O

C

H

E

M

I

C

A

L

S

F

E

R

T

I

L

I

Z

E

R

AND  POTENTIAL 
IMPACTS

SAFETY
Total Recordable 
Injury Frequency Rate 
(TRI )

1.08

ENVIRONMENT
Spill 
(m³ )

Greenhousa Gas 
Emissions  
(million ton CO2 eq)

35.8

67.0

AND ADD 

216.0

R$ billion in 

VALUE to: 

STATE AND
SOCIETY
Federal Taxes
(R$ billion) 

72.4

EMPLOYEES
Salaries
(R$ billion)

17.2

State and Municipal 

Fringe and 

Unemployment 

Benefits 
(R$ billion) 

11.7

Taxes
(R$ billion) 

46.2

Taxes Abroad
(R$ billion) 

-1.3

INVESTORS
AND OTHERS
Return on Third-party 
Capital** (R$ billion)

69.4

Return on Shareholders� 

Equity*** (R$ billion)

0.4

Total Shareholder Return

3%

* SEC criterion. 
** Includes financial institutions and suppliers (rental and affreightment expenses).
*** Includes return to others shareholders of companies consolidated in Petrobras Financial Statements.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
        
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
20

Human 
21

Intellectual  
27

Social and 
Relationship  
34

Natural 
43

Productive 
50

Financial  
54

OUR CAPITALS

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES21

Human
Capital

Our human capital is comprised by our employees working 

with safety, technical capacity, competence and experience, 

ethics, accountability and compliance.

In recent years our management went through major 

changes that had impact on the management of our 

human capital. As a result of such changes, the staff 

was restructured and a transformation process started 

in the way we manage such capital, taking into account 

that people is what makes the existence, innovation and 

sustainability of our business possible.

EDUCATION LEVEL OF EMPLOYEES  
AT PETROBRAS HOLDING (%)

Education Level of Employees

2

TOTAL EMPLOYEES AT THE PETROBRAS SYSTEM 

43

56

Higher Education

2

11

16

71

78,470

6,856

14,740

56,874

68,829

62,703

3,638

13,936

51,255

1,810

13,914

46,979

2015

2016

2017

Parent company 

    Subsidiaries in Brazil               Subsidiaries abroad

Elementary  
Education 

Secondary 
Education 

Higher 
Education

Graduation              Post-Graduation             Master’s Degree             PhD

In 2017, the review of our Human Resources Policy was approved, which has the key principle of valuing 

people. A new HR operating model was also implemented, with the purpose of providing services and 

solutions in people management in an integrated and proactive manner, adding value to our results. 

Therefore, there are several initiatives in progress, such as the staff suitability, employee development, 

and other management initiatives, such as career development, succession, working regimes and cultural 

transformation, in addition to those aimed at the safety and health of our workforce.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESSTAFF SUITABILITY

From our Business and Management Plan, we planned our personnel requirements and adjusted our staff through actions such as the 

2014 and 2016 Voluntary Separation Incentive Programs (PIDV), new hires and internal movement programs.  

22

New hires and dismissals

TURNOVER  Petrobras Holding

PIDV 2014 and 2016

4,395 (PIDV 4,278)

EXPLORATION AND 
PRODUCTION AREA

161

2017

2016

2015

2014

2013

158

244

876

726

1,099

1,947

6,444 (PIDV 6,269)

2,013 (PIDV 1,607)

4,820 (PIDV 4,287)

REFINING AND  
NATURAL GAS AREA

PRODUCTION AND 
TECHNOLOGY 
DEVELOPMENT AREA

OTHER AREA

17

30

49

1,994 (12%)

4,438 (27%)

3,930 (24%)

The total amount of employees 

at Petrobras Holding that have 

6,079 (37%)

already left the company due to the 

2014 and 2016 PIDVs was 16,441 

until December 31, 2017. The total 

severance pay paid in 2017 due to 

the PIDVs was of BRL 5.5 billion, with 

financial return of BRL 10.9 billion in 

avoided costs until December 2017.

Dismissals

New Hires

Dismissal                      To be made dismissal

The dismissals through the PIDVs 
changed the distribution of time with 
the company ranges, as well as the 
age pyramid, thus creating a more 
balanced professional profile. This 
new profile is important for our growth 
in terms of personal resources and 
knowledge management.

TIME WITH THE COMPANY  Petrobras Holding (%)

After the adjustments to our staff made in recent 

2017

2016

2015

2014

2013

37

39

48

50

51

40

33

18

14

9

23

28

34

36

40

0 to 9 year                10 to 19 years                20 years or more

years, this process is starting a new cycle, with 

occasional adjustments.

In 2017, two Public Selection Processes were 

published for eight secondary-education and nine 

higher-education professions, totaling 271 vacancies 

published so as to adapt our staff to fulfill our goals.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES23

Mobiliza

OTHER HUMAN CAPITAL MANAGEMENT INITIATIVES

We also use the concept of “career in Y” where, in addition 

to the existing positions, there are managerial roles, with 

In view of the challenges in our Business and Management 

The structuring of our human resources initiatives were 

the focus on managing people, processes and businesses, 

Plan, in 2016, we transformed the Employee Internal 

based on internal inputs such as ambience survey and 

and specialist roles, where the professional is expected to be 

Movement Program (Mobiliza) into an ongoing process. 

strategic drivers from the Business and Management 

able to apply, improve and disseminate knowledge.

Mobiliza, which is exclusive to employees without 

Plan, as well as external inputs (benchmarks, studies and 

managerial roles, allows the adjustment of the staff at the 

market research).

units, making the necessary skills available and generating 

In 2017 we started reviewing the managerial and specialist 

roles, seeking to adjust those roles to the company’s new 

career development opportunities to the employee 

The following HR initiatives were implemented in 2017:

challenges in qualitative terms, enabling the allocation 

through mobility.

MOBILIZA PROGRAM  (PUBLISHED X PROVIDED OPPORTUNITIES)

Career progression: progression takes place through
the level advancement modes (evolution within the 

of professionals according to the required profiles for 

the managerial and specialist roles. Since the PIDV the 

review was essential for the specialist roles, since these 

39%

228

89

57%

266

151

853

54%

458

category range) or promotion (category change – Junior, 

professionals play a strategic role in the promotion and 

Full-Fledged and Senior).

dissemination of knowledge.

2015

2016

2017

AMBIENCE SURVEY RESULT

Published Opportunities                    Provided Opportunities

% Provided

Simultaneously to the staff suitability process, we 

implemented knowledge management and people 

development initiatives with the purpose of minimizing 

any impact on the productivity of our human capital and 

add value to such capital.

For further information on these initiatives,
please refer to Intellectual Capital.

The Ambience Survey measures our 

organizational climate. In its last issue, in 2016, it 

had the participation of 64% of the workforce at 

Petrobras Holding.

The Employee Satisfaction Index (ISE) results 

show a decrease in the favorability factor. Training 

and development, communication and benefits 

were the factors presenting the greatest negative 

impact on ISE.

EMPLOYEE SATISFACTION  
INDEX RESULTS*  (% FAVORABILITY)

69
69

70
70

2013
2013

2014
2014

60
60

2016
2016

* Ambience survey was not applied in 2015 and 2017.  
2016 survey carried out at the beginning of 2017. 

On the other hand, the Organizational Commitment 

Level (NCO), an indicator launched in the 2016 

Ambience Survey, reached 88% favorability, indicating 

the workforce is highly committed to our challenges.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES24

Management succession: in 2017, we held internal 
selection processes for executive positions in line with 

Cultural transformation:  in order to promote the 
required cultural changes to obtain the organizational 

our Executive Appointment Policy and in accordance 

results, the Cultural Management project was launched 

with Law No. 13.303/2016 (Law of State-Owned 

at the end of 2016. The project aims to adapt our 

Companies). In addition, in December, our Board of 

organizational culture starting from the leadership  in 

Directors approved the “Executive Talent Bank”, as 

order to align the behaviors of the workforce to the new 

well as the methodology and systematics for its use, 

strategic challenges, reinforcing values such as safety, 

enabling effective governance on the strategy for 

results, efficiency, meritocracy, simplicity and compliance. 

selecting our executives. A project is currently being 

Therefore, we seek a strong and relevant culture to 

developed to extended the new methodology to all 

support the inherent challenges to our strategies, 

managerial functions. The purpose of this project 

ensuring our sustainability and good reputation.

is to identify and select professionals to managerial 

positions, by means of selection processes promoting 

The project considers three steps in its strategy: Turning 

meritocracy and the continuous provision of 

Point Culture, Prosperity Culture and Sustainability 

leadership, encouraging the self-management of their 

Culture. In its first phase, the Turning Point Culture that 

careers and valuing the professional trajectory.

started in 2017 focused on the leadership.

For further information on human capital initiatives, 
please refer to Sustainability 2017.

Working regimens: the optional reduction of the 
workday, with proportional remuneration adjustment, 

allies the interests of the company and its employees 

and came into effect in 2017. This option was made 

available to employees in the administrative regime, 

working flexible hours and with no gratified role. This 

is not a final option, it is valid for one year and can be 

automatically renewed for the same period, if there is 

no opposition of the employee or immediate manager.

With the opening of the registrations at the beginning 

of April 2017, 556 employees started working a six-

hour daily shift. 

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES25

KEY BENEFITS GRANTED TO EMPLOYEE 

Health Care and Pharmacy Discount
We provide a supplementary health care plan, the 

In 2017, the beneficiaries totaled 270,998 between active 

and retired employees and their family members, with 

We offer benefits compatible with the size of the 

Multidisciplinary Health Assistance (AMS), which provides 

the disbursement of BRL 2.38 billion, being BRL 2.25 

company, seeking to value our employees. Everyone is 

medical, hospital and dental care to all active and retired 

billion the cost with AMS and BRL 139,24 million the cost 

entitled to the same benefits, regardless of positions or 

employees and their family members through co-insurance 

with Pharmacy Discounts. The total collection amounted 

roles. Private pension plans, health care and pharmacy 

from the employees.

discounts feature among the main benefits.

to BRL 557.57 million, with BRL 516.34 million collected 

from co-insurance and AMS fees, and BRL 41.23 million 

The AMS benefit also covers complementary programs 

collected from the beneficiaries of the Pharmacy Plan.

Private pension plans
We sponsor two private pension plans: Petrobras 

such as the Pharmacy Discount Program, which allows the 

free acquisition of medication upon a monthly contribution 

System Petros Plan (PPSP), a defined benefit pension 

from the participants.

plan closed to new admissions, and Petros-2, a variable 

contribution plan, in force since 2007. Together, those 

plans cover 96.5% of our employees.

RENEGOTIATION OF THE PETROS PLAN

The Petrobras System Petros Plan is undergoing a restructuring process due to the BRL 27.3 billion 

deficit (as of December, 2017). The restructuring will be made along 18 years and must be made by 

all participants – active, retired and pensioners – and also by the sponsors – Petrobras, Petrobras 

Distribuidora and Petros –, in the same proportion as the usual contributions made from 2013 to 2015, as 

set forth in the legislation.

Petrobras’ contribution for the first year is estimated at BRL 1.4 billion, and it decreases over the years. 

Such amount is already provisioned in our financial statements.

At the moment, there are legal discussions on the matter being held by Fundação Petros de Seguridade 

Social and accompanied by Petrobras.

For further information on the benefits granted to 
employees, please refer to Sustainability 2017 and  
Financial  Statements (note 22).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES26

OCCUPATIONAL HEALTH AND SAFETY

LABOR LITIGATION

Safety

Our Strategic Plan emphasizes the “respect for life” as a core value and due to its importance, this topic is being addressed in  

the Safety chapter.

Health

Our health management is also developed through the Commitment to Life Program, together with programs for the 
Prevention of Occupational Risks, Occupational Health Medical Control and Health Promotion, in an integrated approach  
on health, safety, environment and occupational hygiene.

Despite our efforts in the management of our human 

capital, we have labor litigations provided in our 

financial statements, mainly related to:

(i)  review of the calculation methodology on the 

complement to the minimum compensation by level 

and regime;

(ii) difference in calculating the reflexes of overtime 

and weekly rest period; and

(iii) individual proceedings from outsourced parties. 

The planning of actions aimed preventing and promoting health is guided by the results from data collected annually from 
occupational tests, associated to the characteristics and risks of the employees’ activities. In 2017, approximately 3.8% of 
health leaves are related to the actual work.

PROVISIONED LABOR CONTINGENCIES  
(BRL MILLIONS)

For further information on safety, the Commitment to Life Program 
and the health programs, please refer to  Sustainability 2017.

3,323

3,995

4,513

2015

2016

2017

LABOR CONTINGENCIES NOT PROVISIONED  
(BRL MILLIONS)

22,071

23,547

23,825

2015

2016

2017

For further information on labor contingencies, 
please refer to Financial Statements  (note 30).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESIntellectual
Capital

Our intellectual capital is comprised of our 

recognized technical capacity, development of 

new technologies, and intellectual property.

27

The expansion of our borders, with the production 

PEOPLE DEVELOPMENT

the sharing of knowledge, and especially,

achieved in the pre-salt layer, is a huge milestone 

for us, accomplished through the expansion of the 

Training and development

technical capacity throughout the years, allowing the 

overcoming of challenges and the development of 

Our human resources development model aims at 

in the retention of generated knowledge through the 

registration and publication of technical papers, lessons 

learned and good practices.

technologies, thus reflecting the value of this capital.

improving our capacity for critical analysis and innovation, 

In 2017, we invested BRL 33.15 million in the training 

focusing on the improvement of the skills required for our 

of our employees, a 56% decrease in relation to 2016. 

Knowledge not only can be found in documents, 

activities, prioritizing knowledge that is critical to the

In addition to the focus on these new modalities, the 

books, databases and information systems, but also in 

business and allowing employees to seek self-development.

decrease in the number of employees, in particular due to 

business processes, group practices and experiences 

PIDV, has also reflected in the decrease of the amounts 

accumulated by the people. And that is precisely where 

We have reviewed how on-site and external training 

invested in staff training.

the knowledge management practices come into play, 

sessions are applied, applying even more resources to new 

mobilizing knowledge by sharing experiences and 

knowledge development and sharing modalities, such as 

lessons learned.

e-learning training courses, video-conference broadcasts, 

training at the work place, mentoring, tutoring, technical 

Within our knowledge management framework, we 

rotation, practice communities, among others. Those new 

have improved our intellectual capital through people 

modalities, broadly applied in the market, have shown 

and technology development.

positive results in terms of employee coverage, quality in 

For further information on our employees, please refer to 
Human Capital and Sustainability 2017.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES28

PARTICIPATION IN TRAINING

407,013

In 2017, a total of 407 thousand participations 

196,030

248,903

163,267

13,473
19,290

143,710

26,980

78,213

200,017

15,267

191,729

2015

2016

2017

e-Learning                Workplace Training                 On-Site

Petrobras University

were registered, with 259 thousand being 

exclusively from Petrobras employees, an average 

of 6 training sessions per employee, half of 

them in the e-learning mode. There has been a 

considerable increase in the participation in the 

e-learning courses, with emphasis to the courses 

on Golden Rules, and Ethics and Conduct Guide, 

the latter with over 59 thousand participants at 

Petrobras Holding.

Contributing to the maintenance and development of our technical capacity, aligned with the best practices in the 

One of the unique selling point of Petrobras University is 

the execution of technical-educational services, an initiative 

that bridges the gap between Petrobras University and the 

market and the strategic planning drivers, in 2017, the new philosophy and operation model of Petrobras University was 

operational areas, providing direct return to the business and 

approved, focusing on new solutions that add value to the company.

Adjust the service portfolio.

Systematize and intensify the practice 
of technical-educational services.

Deploy the corporate process of
knowledge certification.

NEW PHILOSOPHY 
AND OPERATION 
MODEL AT 
PETROBRAS 
UNIVERSITY

Expand  the leadership’s 
and specialists’ capacity at 
all organizational levels.

Strengthen training at 
secondary education level.

Resume investment in the 
development of human 
resources, both in Brazil and 
abroad, in critical areas that 
support the achievement of 
our strategic planning goals.

reinforcing its role in the generation of value to the company 

units. In this process, technicians at Petrobras University work 

with the units in the resolution of technical and management 

issues, with the purpose of applying the knowledge generated 

in designing or upgrading training actions. The new 

philosophy also proposes a greater integration of Petrobras 

University with our research and development center in order 

to ensure synergy between the technological development 

and the training actions.

In 2017, more than 200 technical-educational services 

were developed in the several areas of the company, 

generating more than 300 publications, such as articles 

for journals and congresses, Master dissertations, Ph.D. 

theses and technical softwares.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESSharing of knowledge and information

CONECTE  
This is our collaboration network, which has the purpose of encouraging the sharing of information  

and knowledge through the creation of communities that enable the organization of team work or the 

structuring of projects.

PRACTICE COMMUNITIES 
Organizational approach that consists in the formation of groups from the same knowledge area that meet  

on-site or online to share experiences, ideas, practices, and lessons learned for troubleshooting.

PETROBRAS MENTORING PROGRAM 
Mentoring is a structured development relationship between a more experienced employee and a less 

experienced one, focusing on the sharing of “Petrobras knowledge”, in other words, the technical, cultural, value 

and relationship network skills.

KNOWLEDGE INVENTORY 
Tool that allows the employee to identify and record the relevant activities and knowledge

in order to promote the sharing of knowledge.

INTEGRATED PROCESSES AND STANDARDIZATION SYSTEM (SINPEP) 
SINPEP has the purpose of disclosing our policies, guidelines and procedures, as well as providing employees 

with a tool to query and manage approximately 38,000 standards in a single system, which features all the 

standards associated with our processes , including our policies.

29

More than  2 million 
accesses by approximately
 47,000 people

23 Active practice 
communities, with the participation
of 11,350 employees

26 employees  
involved

3,692 inventories
90% developed within the scope of the

Voluntary Separation Incentive Plan –PIDV,

a mandatory requirement of the program

40 macro processes
and approximately
1,750 processes mapped

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESRESEARCH, DEVELOPMENT & INNOVATION

The Research, Development and Innovation (RD&I) projects add value to our intellectual capital, 

contributing to the profitability of our business and to the technological advancement of the oil 

and gas sector.

RD&I INVESTMENT  (BRL MILLION)

2015

2016

2017

2,024

1,826

1,831

In 2017, we maintained the same

investment level of 2016.

Our RD&I activities are coordinated by our Research and Development Center Leopoldo Américo Miguez de Mello 

(Cenpes), which has the purpose of developing technologies to enable the achivement of our Business and 

Management Plan, as well as anticipating trends and investing in technology routes aligned with our Strategic 

Planning. In order to do this, Cenpes has 1,301 employees, 92% with exclusive dedication to the RD&I area.

We have several partnerships focusing on the development of technologies to meet the challenges of our operations. 

For further information on our partnerships with academic
institutions, please refer to Sustainability 2017.

30

TECHNOLOGIES AND GAINS

The RD&I project portfolio is designed from the 

technological focuses, which represent our 

strategic choices in technology.

2017 Technological Focuses

•   Process safety, integrity and reliability of plants  

and equipment

• Protection of our value in environmental and  

social matters

• Opening of new exploratory frontiers

• Reducing the risk of investment decisions associated 

with the uncertainty of reservoirs

• Increase in the reservoir recovery factor

• Reduction of the oil price breakeven point and of the 

operating cost

• Assets decommissioning

• Flexibility of the downstream productive chain

• Value aggregation to downstream products

• Productive processes optimization and efficient  

use of energy

• Integration and optimization of the logistic chain

• Transition to low-carbon matrix

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES31

Some of the major technological solutions and results in 2017, originated from our investments in people, 

processes and technology, were:

TECHNOLOGICAL SOLUTIONS AND RESULTS

PROJECT

IMPACT

ADDED VALUE

Application of Icaro Software

Water injection optimization at the Albacora Leste field

Incorporation of 6.56 million additional barrels of oil 
equivalent to the reserves in that field

Equipment for
assessing chemical products

Multiphase pumping
(simultaneous pumping of liquids and gases)

Identification of products causing obstruction in umbilicals

Estimated gains of USD 30 million

30% increase in oil production in a mature onshore field

 Gains of BRL 10 million per year

New incrustation inhibitor

Incrustation control in heat exchangers at
FPSO Cidade de Angra dos Reis, in pre-salt

Gains of BRL 95 million per year

Water injection without removing sulfate on P-58

30% increase in operational efficiency in P-58 platform by injecting
untreated water

 5,5 million additional barrels of oil

Diverless Bell Mouth Tecnology

Reduction in the use of divers in the interconnection of wells

 Gains of USD 3.2 million per FPSO

Cooling water collector made from  
relief oversleeves

Application of Core software
(Oil and resources schedule)

Alternative to imported rigid pipes

Savings of BRL 4.5 million at P-25 

Rigs management optimization for Libra and Libra 2 fields

 Potential savings of BRL 3 million

Perola System, system  
for internal inspection of pipelines

Laser system for the identification of internal corrosions and changes in the
thickness or geometry of the pipelines

Cost reduction of BRL 260,000
by the application in a reformer furnace

Improvement on the analysis of structural integrity  
of metallic pipes, allowing the revalidation of repairs

Extension of usage time of metallic pipes at the PCE-1 platform for three more years,  
with the possibility of new revalidation in 2020

 Savings of BRL 2 million 

Review of the models for the refining
planning tools 

Better oil allocation decisions

 Revenue increase of USD 23 million per year 

Reduction of instabilities at the hydro treatment 
units flows

Reduction of economic losses due to flow and load quality limitations

 Estimated gains of BRL 160 million per year

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES32

INTELLECTUAL PROPERTY

PATENT APPLICATION IN BRAZIL AND ABROAD

42

4

9

29

27

1
8

18

24

5

10

9

38

7

31

38

5

17

16

20

5

15

Brazil

Abroad

Brazil

Abroad

Brazil

Abroad

2015

2016

2017

Exploration and production  

    Refining and natural gas  

  Renewable energies

Until the end of 2017, we had a total of 966 active patents in Brazil and
1,712 active patents abroad.

AWARDS AND RECOGNITIONS  

•  Top of Mind Award, from Folha de São Paulo, in the 
category Brand that represents Brazil, Top Fuel and 

•  Institutional Investor Award, an American research 

institution that recognized our work in investor 

In 2017, the constant search for overcoming challenges  

Top Lubricating Oil. This recognition reinforces the 

relations in all seven award categories for oil, gas and 

has led to our recognition in several areas. The following 

importance of our presence in the everyday life of 

petrochemical industries in Latin America. Our CEO 

awards were received last year as a recognition of our 

the society.

intellectual capital:

•  Corporate Liability Management of the Year Award, 

•  2017 Transparency Award, granted by the National 

from LatinFinance magazine on the best debt 

Association of Finance, Management and Accounting 

management operation in the international capital 

Executives (Anefac) on the quality of our 2016 

market in 2016, where we were awarded for the two 

financial statements. 

operations of issuance and repurchase of securities 

was chosen the best Chief Executive Officer, and our 

Executive Director of Finances and Investor Relations, 

the best Chief Financial Officer (CFO) of the industry. 

The publication also recognized our Investor Relations 

(IR) area in five categories: team, program, website, IR 

professional and analyst days. 

•  Estadão Empresas Mais 2017 Award, granted by 
newspaper Estadão in the “Board of Directors” 

category on the performance of our Board of 

Directors in corporate governance. 

carried out in May and July that year. In addition, at 

•  SPE Brasil 2017 Excellence Award, from the Society 

the beginning of 2018, we were once again awarded 

of Petroleum Engineers, in the Corporate Support 

for the offering of sale, exchange and repurchase of 

Distinction category, for encouraging the development 

securities held in September 2017.

of our technical staff.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES33

•   Best practices in Corporate Education Award, granted 
by the Brazilian Federation of Consulting and Training 

Individual recognition of our  Human 
and Intellectual capital

•  Company award with the best Legal Department in Latin 

America, granted by International Legal Alliance Summit  
& Awards (Ilasa).

•  Valor Inovação Brasil 2017 award, organized by Valor 

Econômico newspaper. We were awarded, for the 

Companies (Febraec). The award reinforces our role 

in the development and training of our employees in 

operational and technological areas. 

second consecutive year, as one of the most innovative 

companies in the country. In addition, we won in the 

Primary Industry and Metallurgy category, which includes 

•  We feature in the second position in the 2017 Dream 
Career survey developed by Cia de Talentos as the 
dream company for students and newly graduated 

oil & gas, ore and cement companies.

•   2017 Technological Innovation award, sponsored by 
ANP. We were also awarded in the three categories, 

together with companies in the industry and universities, 
for the projects: “Doris – Sistema Robótico Móvel para 
Inspeção Remota de Instalações Offshore (Plataformas)” 

[Mobile Robotic System for Remote Inspection of 

professionals, being the best Brazilian company in the 

eyes of the youngsters. We also feature as the fourth 

dream company for middle management professionals 

(coordinators and managers).

•   Our subsidiary Transpetro,  was awarded for the 12th time 
the Maiores e Melhores do Transporte Award, granted by 
OTM Editora, being considered the best company in the 

Offshore Facilities (Platforms)], “Pilotos de Sistemas 

Maritime and River Transportation segment.

de Manutenção Preditiva do Sul-Sudeste” [Predictive 

Maintenance Systems Pilots in South-Southeast], and 

“Otimização do processo de perfuração no pré-sal” 

[Optimization of pre-salt drilling processes].

•  “Os Melhores” Award, granted by Estadão newspaper to the 

best  products  and  companies  linked  to  the    automotive 

sector.  Our  subsidiary  Petrobras  Distribuidora  was 

awarded in the “Best Fuel” category.  In addition, Revista 

Exame awarded it with the  “Melhores e Maiores” award.

•   2017 Regional Management and Information Award – 

South America and Caribbean Region, Society of 

Petroleum Engineers (SPE), one of the most important 

entities in the global oil and gas industry. The prize was 

awarded in the Management and Information category, 

with a program that generated savings of approximately 

USD 2 billion to the total cost of well constructions.

•  Distinguished Service Award for 2017, from the American 
Association of Petroleum Geologists (AAPG), one of the 

world's most important awards in the oil geosciences area.  

This was the first time a Brazilian professional received 

the award.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
34

Social and 
Relationship 
Capital

Our social and relationship capital is formed by the interactions with our 

stakeholders. These interactions are strengthened through our dialog 

channels, our social investments and our brand and reputation management 

initiatives, seeking to strengthen the bonds of trust with society. 

Our relationship network is organized in 13 stakeholders:

INTERNAL PUBLIC

PUBLIC AUTHORITIES

PARTNERS

CIVIL SOCIETY 
ORGANIZATIONS

INVESTORS

PRESS

CLIENTS

RESELLERS

SCIENTIFIC AND 
ACADEMIC COMMUNITY

COMMUNITIES

COMPETITORS

CONSUMERS

SUPPLIERS

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESMAIN COMMUNICATION CHANNELS 

We connect to our stakeholders in a digital or face-to-face format, seeking constant

improvement of our communication to enable a constructive and transparent dialogue.

35

www.petrobras.com.br

facebook.com/petrobras

twitter.com/petrobras

instagram.com/petrobras

S
L
E
N
N
A
H
C

linkedin.com/company/petrobras

petrobras.com.br/fatos-e-dados

I

L
A
N
O
T
U
T
T
S
N

I

I

CLIENT CHANNEL

INDEPENDENT COMPLAINT CHANNEL  

CITIZEN INFORMATION SERVICE  

OMBUDSMAN

SERVICE COUNTERS   
Distributed in our units 

0800 

ADDRESS
For sending letters

S
T
N
E
L
C

I

N
A
M
S
D
U
B
M
O

S
L
E
N
N
A
H
C

WEBSITE

ANNUAL REPORTS
Management/Annual Report,  
Form 20F, Reference Form and 
Sustainability Report

WEBCASTS 

ROADSHOWS AND CONFERENCES 

RELEASES AND 
MATERIAL FACTS

INVESTOR SUPPORT 
Telephone, email, letters 

MAILING 

PETROBRAS AGENCY WEBSITE  

PRESS SUPPORT CENTER 

PRESS CONFERENCES 

VIRTUAL PRESS ROOMS 

PRESS RELEASES

S
L
E
N
N
A
H
C

R
O
T
S
E
V
N

I

S
L
E
N
N
A
H
C

S
S
E
R
P

E-PROCUREMENT PORTAL FOR THE 
COMPANIES IN THE PETROBRAS 
SYSTEM 
Petronect

REGISTRATION CONTACT 

REGISTRATION SUPPORT
STATIONS

PETROBRAS WEBSITE  
Our intranet

CONECTE 
Workforce digital collaborative network

PETROBRAS CHANNEL    
Screens or fixed monitors,  
on-line or off-line

TEXT MESSAGES  
text message sent to mobile phones  
via SMS.

UNIT NEWSPAPERS 
Printed publication with local issues 
for the workforce with limited access  
to digital channels

S
L
E
N
N
A
H
C

I

R
E
L
P
P
U
S

I

C
L
B
U
P
L
A
N
R
E
T
N

I

S
L
E
N
N
A
H
C

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
 
 
 
 
 
 
 
36

INVESTORS

In addition, we also have relations with fixed-income 

Channel” to the companies in the domestic market, with 

investors both in Brazil and abroad, our debt holders, who, 

24/7 operation. In that online environment, clients can 

Our shares are traded at the São Paulo, New York, Madrid 

on December 31, 2017, represented 51% of our gross debt.

order products, schedule withdrawals and monitor the 

and Buenos Aires stock exchanges where we have a 

relationship with more than 600 thousand investors. From 

those, approximately 300 thousand are shareholders in 

Brazil and 120 thousand abroad. The remaining investors 

participate through investment funds.

In 2017, we interact with investors and market analysts 

mainly through our website, with a monthly average of 

75 thousand hits; annual reports (Management Report, 

Form 20-F, Reference Form and Sustainability Report); 

44 roadshows and participations in conferences, more 

than 500 one-on-one or group meetings, in addition to 

the presentations from the Executive Board to investors 

(Petrobras Day) in São Paulo, London and New York; and 

over 200 releases, material facts and news clarifications. 

We also held five webcasts and five Shareholders’ Meetings 

during the year. Also, we relate to rating agencies through 

periodic meetings.

We also maintain relationships with national and 

international commercial banks, multilateral agencies, 

export credit agencies and national development banks, 

such as the BNDES, which, on December 31, 2017, 

accounted for 49% of our gross debt.

Despite our efforts to relate in an ethical and transparent 

manner, there are lawsuits filed by our investors, based on 

facts related to previous periods.

For further information on lawsuits filed by our
investors, please refer to Governance and Compliance.

For further information on our shareholder profile,  
please refer to Financial Capital.

CLIENTS

RESELLERS

CONSUMERS

In Brazil, we have relationship with approximately 500 

clients for oil products and fertilizers, with three groups 

(Ultra Group, Raizen Combustíveis S.A. and Petrobras 

Distribuidora) responsible for 43% of the total net revenue 

of the Holding. The sale of oil products and biofuels to 

the distribution companies takes place through contracts 

signeds in accordance with the ANP regulations.

We provide a virtual trading platform referred to as “Client 

entire trading process until payment.

Abroad, we have a portfolio of approximately

65 clients. These are refiners that regularly process or 

have processed Brazilian oil, distributed in the Americas, 

Europe and Asia.

In the oil products market, through our subsidiary 

Petrobras Distribuidora, we have relationship with 14,443 

consumer clients, from whom 6,507 are large consumers 

and 37 airline companies, in addition to retail resellers, 

through 8,277 service stations and 331 TRR (Transporter-

Resellers-Retailer, a company authorized to acquire bulk 

diesel, lubricating oils and greases; store and transport 

the product; retail resell it with delivery to the consumer), 

which provide coverage to the distribution of fuels, and, in 

turn, cater to the end consumers.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES37

SUPPLIERS

PUBLIC AUTHORITIES 

In 2017, we celebrated agreements with approximately  

The relationship with public authority entities must be 

11 thousand suppliers through Petrobras Holding.

conducted in an ethical, transparent and impersonal 

such instruments, as well as the disclosure of its detailed 

costs and revenues, including at the accounting level. In 

this case, the Federal Government shall reimburse us, 

each fiscal year, on the difference between the market 

Our suppliers must comply with our Social Responsibility 

during face-to-face interactions.

the undertaken obligation.

Policy, health, safety and environment standards, and 

guidelines on corruption prevention policies and procedures 

The Federal Government is our controlling shareholder, 

through our Code of Ethics and Conduct Guide.

which means that we have a specific relationship with 

For further information on changes to our Bylaws for  
governance enhancements, please refer to  
Governance and Compliance.

manner, involving more than one member of the workforce 

conditions and the operating result or economic return of 

In line with the best compliance practices and national and 

such as the Federal Court of Accounts (TCU) and the 

international anticorruption legislation, we have improved 

Office of the Comptroller-General (CGU), and interaction 

our supplier management process in order to mitigate 

with government agencies such as the Secretariat of 

any potential risks of corruption in contracting goods and 

Coordination and Governance of State-Owned Companies 

services. Companies interested in trading with us must be 

(Sest), Ministry of Mines and Energy, National Treasury, 

the government, including monitoring by control bodies, 

part of our registration and, since 2015, they were subjected 

among others.

to the Integrity Due Diligence (DDI) process. In 2017, a total 

of 5,306 companies were evaluated in the scope of the DDI 

As a state-controlled company, we can have our activities 

(approximately 15 thousand since the beginning of the 

guided by the Federal Government, with the purpose 

process) and received their Integrity Ranking, ranging among 

of contributing to the public interest that justified our 

high, medium and low.

For further information on Integrity Due Diligence and
Integrity Ratings, please refer to Compliance and Internal Controls.

For further information on our suppliers,
please refer to Sustainability 2017.

creation, aiming to ensure the supply of oil products 

throughout the country. However, the contribution to this 

public interest must be compatible with our corporate 

purpose and market conditions, and may not jeopardize 

our profitability and financial sustainability. Therefore, if 

the provision of public interests takes place in conditions 

differing from those applied to any other company in 

the private sector operating in the same market, as 

explained in our Bylaws, the obligations or liabilities 

undertaken must be defined in rules or regulations and be 

provided in a specific document, such as an agreement or 

partnership, observing the broad and public disclosure of 

For further information on public interest, please refer to 
the Reference Form available at our website:   
www.investidorpetrobras.com.br/en

The initiatives for meeting the public interest are  

listed below:

•   National Program for the Rationalization of the Use 

of Oil Products and Natural Gas (Conpet):  in 2017, the 
costs associated to Conpet were imaterials.

•   Thermal Electricity Priority Program:  in 2017, the 
gas supplied to the program generated revenue of 

approximately BRL 1.1 billion and costs of BRL 2.3 billion.

In addition, we also work with regulatory agencies and 

entities related to our activities, such as the National 

Oil, Natural Gas and Biofuel Agency (ANP), the National 

Electric Energy Agency (Aneel), the Brazilian Institute 

for the Environment and Natural Resources (Ibama), 

the National Environmental Council (Conama), and the 

Brazilian Securities and Exchange Commission (CVM), with 

the commitment to provide information in a transparent 

and reliable manner, allowing the correct evaluation of 

matters inherent to our business.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
38

TAX OBLIGATIONS

We settle our tax obligations in accordance to the national and international tax laws and standards, 
evaluating the tax risk management and contributing to increase the business profitability, within  
the context of a company modifying the social-economic environment in which we operate.

We also seek to have an ethical and transparent relationship with the society, promoting the 
development of the regions in which we operate, considering we are one of the largest taxpayers in 
the country, and our operation has a significant impact on tax collection managed by federal, state 
and municipal tax authorities, as well as in the collection of government participation regarding the 
oil industry, managed by ANP.

TAX LITIGATION

Despite our best efforts and diligence in calculating and paying 

taxes, there are legal disputes regarding our tax obligations, partially 

provisioned, when it is possible to estimate the likely losses, or not 

provisioned, but disclosed in the explanatory notes, when the loss 

expectation is considered possible. 

PROVISIONED TAX CONTINGENCIES  (BRL MILLION)

3,087

4,981

4,065

2015

2016

2017

2015

2016

2017

PAYMENT OF TAXES1 (BRL BILLION)

OWN TAXES AND WITHHELD BY THIRD PARTIES

ICMS

PIS/Cofins

Royalties

Special participation 

Cide

Social security contributions

Other taxes and contributions

TOTAL

TAXES WITHHELD FROM THIRD PARTIES

ICMS tax substitution

Withholdings Law No.10.833

Other taxes and contributions

TOTAL

TOTAL TAXES PAID IN THE COUNTRY

 40.0

23.6 

11.3

9.0

3.3 

4.3 

7.0 

98.5 

23.3 

6.5 

6.1 

35.9 

134.4 

37.3 

20.9 

9.7

4.5

5.1 

4.6 

3.8 

85.9 

28.2 

5.9 

5.6 

39.7 

125.6 

35.0 

27.4 

12.4

11.0

4.6 

 4.2

6.8 

101.4 

28.4 

5.4 

4.9 

38.7 

140.0 

1 Taxes paid by Petrobras Holding, in cash accounting regime. The added value of BRL 117.3 billion distributed to the State 
and society, as presented in our Business Model, considers the annual tax obligations of the Petrobras System in the 
accrual basis.

Federal Government (including Governmental Participations): BRL 75.7 billion
States: BRL 63.4 billion 
Cities: BRL 0.9 billion

TAX CONTINGENCIES NOT PROVISIONED (BRL MILLION)

114,318

155,882

129,466

2015

2016

2017

In 2017, we joined federal debt settlement programs aimed at the 

liquidation of administrative and legal proceedings in the amount of BRL 

38,136 million. The programs allowed the use of benefits of reducing 

interests, fines and legal costs, as well as using tax credits, reducing both 

tax and non-tax debts to the amount of BRL 8.075 billion. In addition, 

there were adhesions to state amnesty programs (Amazonas, Ceará, 

Minas Gerais and Pernambuco) for the upfront payment of ICMS debts, 

with 100% reduction of fines and interests. Consequently, we recognized 

the amount of BRL 376 million as tax expenses.

For further information on debt regulation programs and tax contingencies,  
please refer to Financial Statements (notes 21.2, 21.3 and 30).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES39

PARTNERS 

• Statoil: we signed a strategic technical cooperation 
agreement aiming at increasing the recoverable oil 

refining, gas transport and trading, liquefied natural 

gas (LNG), oil trading, lubricants, jet fuel, power 

Our notorious knowledge in deep and ultra-deep water 

volume from the Roncador Field, including the extension 

and distribution, renewable energy and low carbon 

exploration and production, as well as our pioneering in the 

of its life, and sharing the gas export infrastructure, 

emission technologies and initiatives.

introduction of new technologies, have allowed us to enter 

forming a strategic partnership that included the 

in several partnerships.

assignment of 25% of our participation at Roncador 

Field, for the total amount of USD 2.9 billion; 

We believe that working in a partnership brings benefits 

by sharing the risks, increasing the investment capacity, 

exchanging technical and technological expertise and 

• China’s National Petroleum Corporation (CNPC) and 
CNODC (CNPC subsidiary): through participation in 
ANP’s 3rd Bidding Round, we formed the consortium for 

We currently control 100% of our refineries in Brazil and a  

model allowing the entrance of partners in this segment 

is being studied.

In natural gas, petrochemicals and power, we operate 

strengthening corporate governance.

the exploration of the Peroba area together with CNODC, 

with stakes in companies and assets, such as natural 

We are expanding this operation model with our 

Partnership and Divestment Program, part of our 

Business and Management Plan.

In 2017, our program featured the following partnerships1:

and in the scope of a potential strategic partnership, we 

gas carriers and distributors, Braskem and some of 

signed a Memorandum of Understanding with CNPC for 

our thermal power plants. Also we hold interests in 

cooperation in opportunities in Brazil in the downstream 

companies in the biofuel sector through our wholly-

and upstream segments, including potential funding; 

owned subsidiary Petrobras Biocombustível.

• Exxon Mobil: through participation in ANP’s 14th Bidding 
Round, we formed a consortium to operate six offshore 

blocks at the Campos Basin. We have also signed a 

Memorandum of Understanding for cooperation in the 

We also have partnerships with academic institutions 

in Brazil and abroad, as well as with the key suppliers in 

the oil and gas chain, who help us in the development 

and provision of technology solutions, and in technical 

scientific support.  

For further information on partnerships with academic  
institutions, please refer to Sustainability 2017.

• Total: we signed the final strategic partnership 

exploration, production, gas and chemicals, in Brazil  

agreements for the Lapa and Iara fields, and for the 

and abroad;

Termobahia thermo-electric plant, totaling USD 2.2 

• British Petroleum (BP):through participation in ANP’s 

billion, as well as the collaboration agreement for 

3rd Bidding Round, we formed a consortium for 

partnerships in the upstream and downstream segments, 

the exploration of the Peroba and Alto de Cabo Frio 

and technology cooperation agreement encompassing 

Central areas, and signed a letter of intent for strategic 

the operation, research and technology areas; 

cooperation in the areas of exploration and production, 

1 The completion of these operations is subject to approval by the competent 
regulatory entities.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES40

COMPETITORS

In 2017, this competition was intensified in the diesel and 

gasoline markets, the latter also suffering competition from 

We have a relationship with our competitors in several 

an alternative product – ethanol.

business entities in which we participate, such as the 

National Oil Industry Organization (Onip), the Brazilian Oil, 

All our activities are developed in accordance with 

Gas and Biofuel Institute (IBP) and Sindicom (National Fuel 

our Competition Code of Conduct, which guides our 

and Lubricant Distributor Company Union).

commitment towards the strict compliance with the 

The trading of oil products in the internal market face 

in the foreign jurisdictions in which we operate.

legislation regarding  competition and antitrust in Brazil and

competition from importing companies, other national 

producers and petrochemical centrals.

For further information on relationship with other  
stakeholders, please refer to Sustainability 2017.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
41

OMBUDSMAN

CULTURAL, SPORTS AND SOCIO-ENVIRONMENTAL INVESTMENT

Our General Ombudsman Office receives and handles opinions, suggestions, requests, 

We redesigned our sponsorships management, reducing and aligning the project portfolio 

denouncements and information. Our Denouncement Channel is available to both 

to our strategic objectives. Through Petrobras Cultural Program, Petrobras Sports Program 

internal and external public. It is operated by an independent external company, ensuring 

and the new Business, Science and Technology line, we generate positive association to our 

confidentiality and our commitment of no retaliation to complainants.

brand and get closer to our audiences. Sponsorship focus on areas where we identify the 

best opportunities for brand return and strengthening of our image and reputation.

In 2017, we received a total of 22,636 demands, 2,423 of which were denunciations. Forty-one 

percent (41%) of those denunciations were for fraud and corruption.

We strengthen our work with communities, third sector organisations, public authorities and 

DENUNCIATIONS RECEIVED IN 2017

995
41%

110
5%

6
0%

181
7%

1,428
59%

312
13%

576
24%

universities through the Petrobras Socio-Environmental Program.  This initiative contributes 

to environmental preservation and to improve the living conditions in the locations where 

we operate, and in a broader extent, to the society. The program is aligned to our Social 

Responsibility Policy, which advocates our commitment in providing energy respecting 

human rights and the environment, having responsible relationships with the community, 

and overcoming sustainability challenges.

Throughout 2017, we have reinforced the governance and process compliance in hiring 

1,238
51%

sponsorships and in establishing partnerships, and we have worked in the renewal of socio-

environmental projects, with the expectation of accomplishing BRL 250 million until 2020, 

covering 20 brazilian states, with direct benefit to more than 100 thousand people.

Denunciation – fraud and corruption
Denunciation – other topics

Being treated

Partially upheld

Inconclusive

Unfounded

Dismissed

Valid

We also provide a Citizen Information Service in compliance with the Information Access 

Law, which ensures that any citizen has access to our non-sensitive information.

CULTURAL, SPORTS AND SOCIO-ENVIRONMENTAL INVESTMENT   (BRL MILLION)

271

225

121

120

82

60

2015

2016

2017

Cultural and sports sponsorships                Socio-environmental sponsorships and partnerships

For further information on the Ombudsman and Citizen Information 
Service, please refer to Sustainability 2017.

For further information on the projects,
please refer to Sustainability 2017.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
42

ADVERTISING

ADVERTISING EXPENDITURE1 (BRL MILLION)

Two major advertising campaigns were aired in 2017. The first one, 

focusing on the opinion-maker audience, addressed management, 

governance and compliance topics. The second, directed to the public 

opinion, was aiming at repositioning Petrobras brand from our new 

corporate positioning.

2015

2016

2017

259.38

147.34

173.30

1 Data related to expenses from advertising broadcasted in each of the years,
contemplating the purchase of media space and the production of advertising materials.

BRAND REPOSITIONING

In 2017, we repositioned our brand and reformulate the relationship bases with the 
stakeholders, considering our Strategic Planning and the image and reputation 
crisis we face since 2014.

The new brand positioning is based on our differentiating attribute, known 
to be resilient in image and reputation surveys: our unique technical capacity. 
It is represented by the competence and the expertise of our staff and the 
technologies developed by the company.

The brand repositioning has been accomplished through advertising campaigns, 
presence in digital media and disclosures to our workforce.

In addition, in order to improve transparency and assist in the recovery of our 
image and reputation with the stakeholders, two specific digital environments 
were created:

•   https://seguindoemfrente.hotsitespetrobras.com.br, to inform the society on 

the management and governance measures adopted by the company.

•   http://transparencia.petrobras.com.br, to disclose relevant institutional data.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES43

Natural
Capital

The natural capital is comprised by the renewable and  

non-renewable environmental resources used in or affected 

by our production process, especially our oil and gas reserves, 

in addition to water resources, ecosystems and biodiversity.

Since we are an integrated energy company focusing on oil and gas, we use natural 

resources and we impact the ecosystem during our activities.

OIL, CONDENSATE
AND NATURAL 
GAS RESERVES*

9.672 billion boe in 2016 
9.752 billion boe in 2017

WATER

191.6 million m3 in 2016
177.7 million m3  in 2017

ENERGY

899,487 TJ in 2016
947,645 TJ in 2017

MAIN 

NATURAL 

RESOURCES 

USED/TO  

BE USED

* According to SEC criteria.

MAIN 
IMPACTS

EMISSIONS
66.5 million ton CO2 eq in 2016 
67.0 million ton CO2 eq in 2017

BIODIVERSITY AND 
ECOSYSTEMS 
events with confirmed or likely
impact to fauna, flora or habitat

43 events in 2016 
20 events in 2017

WASTE   
hazardous solid waste 
generated in industrial processes

132 thousand tons in 2016 
113 thousand tons in 2017

WASTEWATER
281.8 million m3 in 2016  
293.2 million m3 in 2017

LEAKS
51.9 m3 in 2016 
35.8 m3 in 2017

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESRESOURCES USED/TO BE USED

Oil and Natural Gas

Brazil is the focus of our oil exploration and production operation. Our portfolio is concentrated in the Southeast region, with 

most of the oil reserves located in deep and ultra-deep water fields, in the Basins of Campos, Santos and Espírito Santo. We also 

operate in onshore and shallow water fields.

Considering Petrobras’ exclusively rights, we can explore and 
produce oil and gas in Brazil in an area of 63,290 km².

Major Oil Basins in Brazil

ESPÍRITO  
SANTO

ONSHORE

31.5%

total area 

OFFSHORE

68.5%

total area 

29.1%

DEVELOPED AREAS

70.9%

AREAS TO BE DEVELOPED 
[in exploratory phase]

63,290 km²

Pre-salt Polygon
The pre-salt polygon, region in which new exploratory areas can 

only be granted in the production sharing regime, occupies an area 

of approximately 149 thousand km²  (36.8 million acres), of which 

we have production rights on approximately 14% of the total area 
(approximately 21 thousand km² or 5.3 million acres).

RIO DE 
JANEIRO

SÃO PAULO

BM-S-51

Sagitário

Buzios

Mero

Itapu

Sururu

Berbigão

Libra

Atapu

Sépia

PRE-SALT 

POLYGON

Lapa

Lula

Sapinhoá

Peroba

Júpiter

REGULATORY FRAMEWORK

IN EXPLORATION AND PRODUCTION

CONCESSION 

TRANSFER OF RIGHTS

PRODUCTION SHARING

EXPLORATORY AREAS ACQUIRED IN 2018

44

Baleia Anã

Cachalote

Baleia Franca
Jubarte
Mangangá
Baleia Azul
Caxareu
Pirambu

Albacora

Voador
Marlim

Barracuda

Caratinga

Roncador

Albacora  
Leste

Marlim  
Leste

Marlim  
Sul

C-M-346

C-M-411

Pão de Açucar

Xerelete

Alto de Cabo 
Frio Central

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESIn Brazil, the Government is the owner of the oil, but it 

The concession model fully governed the oil and natural 

Currently, our main production fields follow the concession 

can be extracted by companies or consortiums upon 

gas exploration and production until 2010, when laws

regime. On the other hand, those under the transfer of 

several payment forms, such as royalties, that vary due 

instituting the transfer of rights and production sharing in 

rights and production sharing will represent a large part of 

to the applied regulatory model. Biddings held by ANP 

the pre-salt polygon were enacted.

our production in the medium and long term.

are the main process for the acquisition of rights to the 

exploratory blocks.

45

NEGOTIATING THE TRANSFER OF RIGHTS AGREEMENT

In November 2017 we established an internal 

The Transfer of Rights Agreement signed between 

Petrobras and the Federal Government is governed 

by Law No. 12.276, of June 30, 2010. It regulates the 

transfer of the oil and natural gas exploration and 

production rights in specific pre-salt areas to Petrobras 

and establishes provisions such as:

• volume that can be extracted in these areas, up to five 

billion barrels of oil equivalent;

commission, which is responsible for negotiating 

the review of the Transfer of Rights Agreement with 

Federal Government representatives. In January 2018, 

through the Interministerial Ordinance No. 15/2018, the 

government instituted an Interministerial Committee 

with representatives from the Ministries of Mines and 

Energy, Treasury and Planning and Development and 

Management, with the purpose of concluding the terms 

of the agreement revision, within 60 days, renewable for 

an equal period. The review process is accompanied by 

• price paid for the Transfer of Rights Agreement;

our Minority Committee.

• term of the agreement and percentage of local content;

• provisions that define a later revision on the following 

items: value, maximum volume, term and percentage 

of local content.

Petrobras has already declared the commerciality in 

the fields of all six blocks provided in the agreement: 

Franco (Búzios), Florim (Itapu), Nordeste de Tupi (Sépia), 

Entorno de Iara (Norte de Berbigão, Sul de Berbigão, 

Norte de Sururu, Sul de Sururu, Atapu), Sul de Guará (Sul 

de Sapinhoá) and Sul de Tupi (Sul de Lula).

If the revision concludes that the acquired rights have a 

lower value than the value originally paid by Petrobras, 

the Federal Government shall reimburse the difference, 

in national currency, securities or other forms of 

payment. If the revision concludes that the acquired 

rights have in a larger value than what was originally 

paid, the company may pay the difference to the Federal 

Government or proportionally reduce the total volume of 

barrels purchased.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
46

(BILLION BOE)

9.672

1.000

-0.920

0.080

9.752

Reserves

VARIATION IN PROVEN RESERVES

Oil reserves are booked according to criteria defined by 

the Securities and Exchange Commission (SEC), taking 

into consideration technical and economic aspects for 

measuring the existing volumes and the possibility of 

producing them in the future. 

Through the exploratory activity, we discovered new 

reservoirs that, after being declared commercially viable, 

can be incorporated to our proven reserves.

PROVEN RESERVES (BILLION BOE)

 COMPOSITION OF PROVEN RESERVES

a) Proven Reserves in December 2016

b) Appropriations in 2017

c) Production in 20171

d) Annual variation (b+c)

e) Proven Reserves in December 2017 (a+d)

1 Includes the volume produced by shale and does not consider the production of Extended Well Test (EWT) in exploratory blocks in Brazil, since they are 
related to exploratory areas with no commerciality declaration, and therefore, with no associated reserves. Does not include the production in Bolivia, 
since, pursuant to Article 357 in the Bolivian Constitution (enacted on February 7, 2009), the reserves cannot be registered by the concessionaire.

Even with the record production in 2017, we were able to replace 109% of the volume produced, 

mainly due to the drilling of new wells and better behavior of the reservoirs in the pre-salt region 

at the Santos and Campos basins. In onshore fields, the highlight was the reduction of operating 

10.516

0.365
1.600

8.551

9.672

9.752

costs in the Solimões basin, in the State of Amazonas.

0.202
1.400

8.070

0.216
1.281

8.255

The relationship between the volume of reserves and the produced volume is 10.6 years overall 

and 10.7 years in Brazil. The Development Ratio, which is the relationship between developed 

proven reserves and the proven reserves, was 53% in 2017.

2015

2016

2017

Oil and condensate (Brazil)                Natural gas (Brazil) 

Oil, condensate and natural gas (abroad)

When we start to produce, the volume of oil, condensate 

and natural gas produced is no longer a reserve. In 

addition, other factors, such as the purchase and sale 

of assets, oil prices and reservoir characteristics, also 

influence the variation of the volume of our reserves.

RESERVE RATIOSI

RESERVE 
REPLACEMENT RATIOS
(IRR) 

109%

RESERVE/
PRODUCTION
RATIO (R/P)

10.6 years

DEVELOPMENT 
RATIO
(ID)

53%

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
Water 

We collected a volume of 177.7 million m³ of fresh water for our administrative and operational activities in 2017.  

We used 175 collection sources, of which 158 are located in Brazil (accounting for approximately 97% of the total 

volume of fresh water we collected) and 17 in other countries where we operate. We continuously invest in the 

assessment of the impacts of our activities, respecting the protected areas and identifying sensitive areas located in 

the influence regions of our units. We have not identified any significant impact on the watersheds where we collect 

water directly.

We reused 25.4 million m³ of water in 2017, 2.4% more than the volume of 2016 and enough to supply water to a city 

of 615 thousand inhabitants during a year. The savings resulting from the rationalization and reuse contributed to 

ensure the reliability of the supply to our operations.

These reuse actions result in an estimated annual saving of BRL 24.2 million in the water collection and wastewater 

disposal costs.

177.7  

million m³

FRESH WATER

175

Collection 
sources

97%

Total volume

158

Brazil

17

Other countries

25.4  

million m³

REUSED

Enough to 
supply a city 
of 615 thousand 
inhabitants 
during a year.

BRL 24.2

million 
Estimated annual savings in
water collection and 
wastewater disposal costs.

47

Energy 

In 2017 we recorded the total consumption of 948 thousand 

terajoules (TJ), or 441 thousand boed, an amount 5.4% 

higher than the previous year. One of the reasons for this is 

the increase in the thermoelectric dispatch by the request of 

the National System Operator (ONS).

Energy consumption improvements provided us savings of 

2,910 terajoules in the year (TJ/y), or 1,355 boed, the equivalent 

of electricity consumption of a city with 113 thousand people 

for a year.

948  

thousand terajoules

ENERGY 
CONSUMPTION

5.4%

More than 2016

2,910

terajoules
Savings made 
possible by 
energy consumption 
improvements.

Equivalent to 
the electricity 
consumption of 
a city with 
113 thousand 
inhabitants 
for a year.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES48

recycled 78% of it through energy or material reuse, an 
amount 19% higher than 20162.

We expanded the reuse and recycling of oily currents 

aiming at the recovery of hydrocarbons in the production 

processes of green petroleum coke and other fuels, 

at SIX and Refap. In 2017, those two units processed 

over 86 thousand tons of oily currents, an increase of 

approximately 17% when compared to 2016, when it 

reprocessed a load of approximately 74 thousand tons.

We also seek to reduce the disposal of waste generated from 

our activities to landfills, recycling: 94% of paper, 85% of 

wood, 100% of scrap, 83% of glass, and 87% of plastics.

MAIN IMPACTS

Emissions 

We are always seeking ways to reduce the impacts of 

We monitor the international negotiations of agreements in 

our activities on the environment. In 2017, Petrobras 

which Brazil is a signatory and which require the transition 

Holding invested BRL 5.2 billion in initiatives to improve 

to a low-carbon energy model. In this sense, we monitor 

our health, safety and environment performance, comply 

the alternatives developed globally to supply the energy 

with the specific legislation and contribute for our units 

required to the social and economic development with 

to have safe, profitable and eco-friendly operational 

lower intensity of greenhouse gas emissions (GHG).

practices. These investments continued being directed 

mainly to reducing emissions and residues from 

industrial processes, managing the use of water and 

wastewater, recovering impacted areas, implementing new 

environmental technologies, modernizing our pipelines 

and improving our capacity of responding to emergencies. 

In addition, we support several environmental projects.

The relationship with our suppliers also includes matters 

related to the environmental area. Environmental criteria 

were used in 74% of new commitments formalized by 

Petrobras Holding in 2017. The contractors must also 

present evidence and certifications related to their 

compliance with health, safety and the environment, as 

well as declare that they comply with all requirements,  

laws and decrees on that matter.

For further information on socio-environmental projects, please 
refer to Sustainability 2017 and for information on our relationship 
with suppliers, please refer to Social and Relationship Capital, and 
Sustainability 2017.

GHG EMISSIONS (MILLION TONS CO2 EQ)

78.2

66.5

67.0

2015

2016

2017

Wastewater 

Biodiversity and Ecosystems

In 2017, we recorded 20 events with confirmed or probable 

impact on fauna, flora or habitat, such as the removal 

of vegetation, erosion and accidental death of animals 

in units. Measures for mitigating, treating or recovering 

the environmental impact were adopted for all those 

events, such as the replacement of protected species and 

vegetation recovery, treatment and recovery of degraded 

areas, facility adaptation, among other measures.

Waste 

From the 114 thousand tons of hazardous solid waste 

from the industrial processes sent to treatment, we 

As a result of our operations, we discarded 293.2 million 

m³ of wastewater in 2017, including industrial wastewater 

and water produced from the oil extraction process. Our 

wastewater disposal processes comply with the legislation 

regarding such disposal. We use 52 surface water bodies, 

13 underground disposal points, and 21 supply/treatment 

concessionaires or outsourced companies for the 

assimilation of our wastewater.

No significant quantitative or qualitative impacts were 

identified in springs due to the disposal of our wastewater. 

2 The amount of hazardous solid waste from industrial processes sent to 
treatment in 2017 (114 thousand tons) was higher than the amount generated 
in the same year (113 thousand tons).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESLeaks

Oil and oil products leaks totaled 35.8 m³ in 2017, 30.94% less than the volume recorded in 2016, and 83.4% 

below the alert threshold established by the company. We are constantly improving our spill response standards, 

procedures and plans, which are structured at local, regional, and corporate levels.

LEAKED OIL OR OIL PRODUCTS (m3)

915.2

556.2

71.6

25

51.9

24

20

35.8

2015

2016

2017

Total number of leaks                    Petrobras                           Average Peer Group

Notes:
a) This calculation includes leaked volumes greater than one barrel (0.159 m3) that reached the environment.
b) The total 35.8 m³ equals approximately 225.4 barrels.
c) Peer group average: leaked volume data extracted from reports published by the sustainability or similar reports by the companies that comprise Petrobras  
peer group. Not all companies in the peer group had disclosed leaked volumes until the closing of this report.

As part of our environmental procedures and efforts, we maintain detailed response and contingency remediation plans
to be implemented in the event of an oil spill or leak in our offshore operations.

In order to act effectively in such emergencies, we have resources such as vessels specialized in the containing and collection 
of oil and firefighting and containment barriers distributed along our Environmental Defense Centers, in advanced bases and 
in the Emergency Response Centers at our subsidiary, Transpetro, located in several points throughout the country.

We are associated to the Oil Spill Response Limited, a global organization specialized in providing and complementing resources for 
effective response to oil spills. In 2017 we held 15 exercises in a regional level, including leak response training.

               For further information, please refer to Sustainability 2017.

49

ENVIRONMENTAL LITIGATION

The processes of our value chain are governed 

by a wide range of laws, regulations and licensing 

requirements related to the protection of human 

health and the environment. In this sense, we 

are subject to several administrative and legal 

proceedings related to environmental issues that 

may expose us to civil, criminal and administrative 

sanctions, including activity suspension orders. 

No new relevant environmental disputes were  

recorded in 2017. 

PROVISIONED ENVIRONMENTAL CONTINGENCIES  
(BRL MILLION)

282

300

194

2015

2016

2017

ENVIRONMENTAL CONTINGENCIES NOT PROVISIONED  
(BRL MILLION)

5,748

7,079

7,787

2015

2016

2017

For further information on environmental contingencies,  
please refer to Financial Statements (note 30).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
50

Productive
Capital

Our productive capital is comprised of the industrial units and the 

entire infrastructure we use in our productive activity, with emphasis 

to the platforms, refineries and logistical assets.

The main tangible assets, most in Brazil, are presented in the following table:

EXPLORATION AND PRODUCTION 

Producing wells (oil and natural gas) 1

10,160

10,045

7,888

2015

2016

2017

Floating rigs  

Operated platforms in production 

TRANSPORT AND STORAGE 

Oil and oil products pipelines (km)

Transport gas pipelines (km)

Vessel fleet (owned and chartered) 2

Terminals 2

REFINING 

Refineries

45

123

7,517

9,190

55

49

13

34

124

7,719

9,190

56

47

13

30

120

7,719

9,190

55

47

13

Nominal installed capacity (thousand barrels per day – bpd) 

2,176

2,176

2,176

DISTRIBUTION IN BRAZIL

Number of service stations

Number of distribution bases

NATURAL GAS

Processing units

Brazil

Bolivia

Processing capacity (million m3/day)

Brazil

Bolivia

Regasification terminals

Regasification capacity (million  m3/day) 3

8,176

86

8,176

85

8,277

83  

23 

20

3

144.80  

100.75

44.05

3

41

22 

20

2

147.97

106.75

41.22

3

41

23 

20

3

150.80   

106.75

44.05

3

41

POWER 

Number of thermal power plants 

Installed capacity (thousand MW) 

PETROCHEMICALS

Interest in companies

Wholly-owned subsidiaries

FERTILIZERS  

Fertilizer plants

2015

2016

2017

20

6.1

5

2

3

20

6.1

5

2

3

20

6.1

5

2

3

Urea production capacity (thousand ton/year)

Ammonia production capacity (thousand ton/year) 

1,852

1,406

1,852

1,406

1,852

1,406

BIOFUELS

Biodiesel production units

6

5

5

Biodiesel production capacity (thousand  m3/year)

886.4 4

902.8 5

1.054 5 

1 Includes information from abroad, corresponding to Petrobras interest in affiliated companies.
2 Includes only Transpetro vessels and terminals.
3 From July 2017, due to the return of the Golar Spirit vessel, the regasification started to be
made using two vessels.
4 Includes the Guamaré unit.
5 Includes the capacity of Quixadá, which is currently in hibernation.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
51

We have 90 owned platforms, 30 chartered platforms 

The transportation system of the processed natural gas to 

and eight operated by third parties, which provided us an 

the distributors in Brazil, with shareholding participation of 

offshore production of 2.06 million barrels of oil per day 

Petrobras, consists of a total of 9,190 km of pipelines.

and 65.2 million m³ of natural gas per day, excluding the 

liquefied volume.

We also own and operate a power generation park with  

20 thermoelectric power plants, with installed capacity  

Part of the oil is exported and the remaining  

of 6,100 MW.

is transferred through terminals and pipelines to our  

13 refineries, which have the capacity to process 2,176 

thousand bpd.

In addition, we operate in Petrochemicals through interest in 

five operating companies and two wholly-owned subsidiaries.

These oil products are sold to fuel distributors, including our 

subsidiary Petrobras Distribuidora, which has a network of 

630 owned service stations and 7,647 third-party service 

stations, in addition to bases and terminals. The distributors 

are responsible for selling to final consumers.

Our three fertilizer units have the annual production capacity 

of 1,852,000 tons of urea and 1,406,000 tons of ammonia; in 

addition, our biofuel plants have capacity to produce 945,000 

m3 of biodiesel, without taking into consideration the Quixadá 

unit, which is in hibernation, and 211,000 m3 of ethanol.

Those operations have Transpetro’s logistical support, 

with 55 vessels, owned and chartered.

Our total fixed assets had book value of BRL 584.4 billion  

as of the end of 2017.

The volume of natural gas produced is transferred to the 

natural gas processing units, which have nominal capacity 

of processing 150.8 million m3 per day.

In order to complement the total offer of natural gas, 

we have three liquefied natural gas (LNG) regasification 

terminals. Currently, the total delivery capacity amounts 

to 41 million m3 per day.

For further information, please refer to Business Performance.

For further information, please refer to Financial Statements 
(note 12) and Reference Form (item 9.1), available at 
www.investidorpetrobras.com.br/en.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES52

INVESTMENTS

TOTAL INVESTMENT COMPARISON  (BRL BILLION)

Our investments totaled BRL 48.22 billion in 2017, 

13% less than the previous year.

85%

2016

82%

2017

12%

3%

16%

2%

55.35

48.22

-13%

Exploration and production

Refining and natural gas

Other areas

Exploration and 
production investments 
BRL 39.65 
billion

Production 

development of 

new oil fields, 

primarily in the 

pre-salt area of the 

Santos Basin

Production 

maintenance 

 in legacy fields

Exploratory 

activities

Improvement of 

the operational 

efficiency

Refining and natural 
gas investments
BRL 7.81 
billion 

Construction and capacity 

expansion of gas pipeline and 

natural gas processing units to 

meet the demand of the pre-salt 

production area at the Santos Basin

Maintenance of the 

refining park

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
53

Transpetro, our subsidiary, invested BRL 1.4 billion in 

IMPAIRMENT 

2017. Most of the investment was directed to the 

construction of vessels in the Fleet Expansion and 

Our impairment assessment takes place once a year 

Modernization Program (Promef), with the delivery of 

on December 31, or when there is an indication of 

three new vessels in the year (two Suezmax vessels 

devaluation throughout the year. In 2017, losses 

and one gas tanker), and projects related to the 

and loss reversals in the impairment of assets were 

maintenance of the company’s logistic infrastructure.

recognized in the net amount of BRL 3,862 million, 

mostly in the fourth quarter, as a result of portfolio 

Our subsidiary Petrobras Distribuidora invested BRL 

management and the update of our medium and  

301 million in 2017, intended for the maintenance and 

long term economic assumptions within the context of 

expansion of the logistic infrastructure, the 

the new Business and Management Plan 2018-2022.

development and modernization of the gas station 

network, the aviation segment, the distribution of 

We had losses in the recoverability of exploration and 

natural gas and the trading of power.

production assets, with emphasis on the area sold in the 

Roncador field (Campos Basin); equipment and facilities 

Our investment budget, as well as of our subsidiaries, 

related to the oil and gas production, as well as well 

is approved annually by the Brazilian National 

drilling activities, and oil and gas production fields in 

Congress, according to the budget legislation in force 

Brazil, with reversal of losses recognized in prior periods, 

in Brazil for companies directly or indirectly controlled 

primarily related to Cash Generating Unit (UGC) Polo 

by the Federal Government. The budget for 2017 was 

Norte, located in the Campos Basin, offset by losses 

approved by Law No.13.414/2017 (2017 Annual 

mainly related to the UGC fields of Piranema, Salgo, Polo 

Appropriation Act) and its supplementations.

Ceará Mar, Polo Civil, Polo Miranga, Polo Fazenda Belém, 

In compliance with the constitutional standard that 

prohibits investments exceeding the approved 

In the Refining segment, impairment losses were 

budget and additional credits, we invest within the 

basically related to the second RNEST train and 

limits approved by the competent authorities.

Transpetro vessels. Losses were also recorded in the Gas 

Frade, Dom João and Candeias.

and Power segment.

In addition to investments in the expansion of  

our production capacity, we have a portfolio adequacy 

program that addresses the sale of several  

non-strategic assets.

For further information on partnerships and divestments,
please refer to Financial Capital.

For  further  information  on  impairment  in  the  business  areas,  
please refer to  Financial Statements  (note 14).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESFinancial
Capital

Our financial capital is composed of the available financial 

resources, whether our own or from third parties, allocated to 

our productive activity.

54

SHARES

In Brazil, our shares are traded at the São Paulo Stock 

Exchange – B3, under the trading codes PETR3 (voting) 

and PETR4 (non voting). In the United States, the 

ADRs (American Depositary Receipts), certificates 

issued by American banks, which represent shares 

of a foreign company in the country, are listed at the 

New York Stock Exchange (Nyse), under the codes PBR 

(receipts representing voting shares) and PBRA (receipts 

representing non voting shares). In Spain, representative 

receipts of our shares are listed at Latibex under XPBR 

Our shareholders

VOTING CAPITAL   (%)

9.87

10.27

10.62

18.98

NON-VOTING CAPITAL (%)

50.26

21,96

34,39

13,91

29,74

Federal Government           NYSE                      Foreigners in B3

Brazilians in B3                  Foreigners in B3  

(representing voting shares) and XPBRA (representing 

Brazilians in B3 

         BNDES

BNDESPar                            NYSE

non voting shares). Representative receipts of our 

shares are also traded in Argentina at the Buenos Aires 

Stock Exchange under codes APBR (representing voting 

shares) and APBRA (representing non voting).

SHARE CAPITAL  (%)

6.87

9.52

16.81

28.67

18.83

19.30

Federal Government                   NYSE                        Foreigners in B3

Brazilians in B3                             BNDES                     BNDESPar

The controlling block, consisting of 

the Federal Government, BNDES, 

BNDESPar, Caixa Econômica 

Federal and Social Participation 

Fund hold 63.60% of our shares 

with voting rights.

Information about our shareholders as of February 28, 2018

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESStock performance 

After a strong recovery in the value of our shares in 2016, 2017 presented a smaller increase, followed by a strong 

resumption in early 2018.

STOCK PERFORMANCE SINCE 2015

5
1
0
2
/
2
0
/
1
0
n
o
0
0
1
–

.

o
N
x
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d
n

I

250

200

150

100

50

0

+87.89%
+72.01%
+57.49%

5
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2

.

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5
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7
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2

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b
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7
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7
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7
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.

v
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7
1

.
c
e
d

 PETR3      

 PETR4     

 IBOV

Source: Bloomberg

ADR PERFORMANCE SINCE 2015

180

160

140

120

100

80

60

40

20

0

5
1
0
2
/
2
0
/
1
0
n
o
0
0
1
–

.

o
N
x
e
d
n

I

+52.22%

+41.44%

-1.06%

5
1
0
2

.

n
a
j

5
1

.

b
e
f

5
1

.
r
a
m

5
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p
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5
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5
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5
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5
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6
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7
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0
2

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7
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7
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7
1

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7
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7
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7
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7
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7
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d

 PBR      

 PBR/A     

 AMEXOIL

Source: Bloomberg

Appreciation in 2017 / 
Value on 12/31/2017

ON Shares (PETR3) 
-0.18%/BRL 16.91

PN Shares (PETR4)
+8.27%/BRL 16.10

Market value
+3.18% /
BRL 216 BILLION

Ibovespa 
+26.86%

Appreciation in 2017/  
Value on 12/31/2017

ON ADRs (PBR)
+1.78%/USD 10.29

PN ADRs (PBRA)
+11.58%/USD 9.83

Market value
+1.43% /
USD 66 billion

AmexOil 
+5.70%

Brent Oil
+13.88%

55

In January 2018, the value of 

our shares exceeded our book 

value, a milestone not reached 

since January 2012.

For further information on the relationship with our investors,  
please refer to Social and Relationship Capital.

For further information on lawsuits filed by our shareholders,  
please refer to Governance and Compliance, and Financial 
Statements (note 30.4).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
56

DEBT 

INDEBTEDNESS

The indebtedness level is part of our key financial metric. 

Since 2015, we have been working to reduce our debt 

and improve our profile, redistributing amortizations 

over time and reducing its costs. One of the main goals 

of our Strategic Plan is to reach the Net Debt/Adjusted 

EBITDA index of 2.5x by the end of 2018. The calculation 

methodology for the Adjusted Ebitda was changed at 

the beginning of 2017, excluding the capital gain with 

divestments, which has changed the Net Debt/Adjusted 

EBITDA index in 2015, from 5.3 to 5.1.

493.0

392.1

126.3

100.4

2015 

385.8

314.1

118.4

96.4

2016 

361.5

280.8

109.3

84.9

2017 

REDUCTION OF
LEVERAGE
NET DEBT/ADJUSTED EBITDA

FROM

5.1

IN 2015

TO

2.5

UNTIL 2018

NET DEBT/ADJUSTED EBITDA INDEX  (X)

5.11

 Total debt (BRL billion) 

                                    Net debt (BRL billion) 

 Total debt (USD billion)                          

  Net Debt (USD billion)

We reached USD 84.9 billion net debt at the end of 2017 and, according to our 2018-2022 BMP, 

we will have USD 77 billion net debt at the end of 2018.

DEBT PROFILE – PER CURRENCY (%)

DEBT PROFILE – PER CATEGORY (%)

5

2

3

20

46

51

73

3.54

3.67

USD                BRL              Euro             Other currencies

Export Credit Agency        

Banking Market                  Capital market

2015 

2016 

2017 

For further information about our debt profile, please refer to 
Financial Statements (note 17).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
 
57

Debt Management 

(ii) prepayment of BRL 52,000 million of loans in the 

in the amount of BRL 23,815 million (USD 7,597 million) 

national and international banking market.

with maturities in 2025 and 2028; and

According to the Business and Management Plan 2018-

 (iii) the prepayment of BRL 2,963 million related to 

(ii) exchange of debts in the national and international 

2022, there is no need for new net funding on the 

financing with export credit agencies; and

banking sector maturing between 2018 and 2020, 

horizon of the plan. However, we will continue assessing 

(iv) the prepayment of BRL 9,531 million related to  

amounting to BRL 13,577 million (USD 4,257 million), 

funding opportunities, targeting at liability management 

funding with BNDES.

for new debt, on the same amounts, with maturities 

operations, aiming at the improvement of the amortization 

between 2020 and 2024.

profile and reducing the cost of the debt, maintaining an 

We rolled-over debts through non-cash transactions. The 

indebtedness profile that is compatible with the maturity 

main highlights are:

deadlines of our investments.

In 2017, we raised BRL 86,467 million. The main 

highlights are:

I) several offers of securities in the international capital 

markets (Global Notes) with maturity in 2022, 2025, 

(i) exchange of BRL 21,217 million (USD 6,768 million) 

in securities in the international capital market with 

maturities between 2019 and 2021 for new securities 

2027, 2028 and 2044, amounting to BRL 32,574 million 

Average interest rate (% p.a.)

(USD 10,218 million);

ii) issuance of debentures in the domestic capital market 

Weighted average maturity (in years)

with maturities at 2022 and 2024, amounting to BRL 

Leverage (%)

After those operations, our amortization profile was 

extended and the average interest rate reduced, 

rebalancing the volume of payments, especially in the 

short term, for 2018 and 2019.

2015

             6.3 

           7.14 

              60 

2016

             6.2 

           7.46 

              55 

2017

             6.1 

           8.62

51

4,989 million; and

III) funds raised from national and international banking 

market, with approximately fiveyears average terms in 

the total amount of BRL 41,645 million.

We have paid several loans and financing amounting to 

BRL 137,386 million. The main ones are:

(i) the repurchase and/or redemption of BRL 24,356 million 

(USD 7,569 million) securities on the international 

capital market, with maturities between 2018 and 2021, 

with premium paid to holders of securities who handed 

in their papers in the operation in the amount of BRL 

1,067 million;

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
58

Credit Rating

Our credit rating is defined by our operational and financial perspectives, and is influenced by Brazil's sovereign credit 

rating. In 2017, the credit rating agencies Moody’s and Standard & Poor's (S&P) recognized the efforts to improve 

governance, debt management and divestments, raising our ratings. In 2018, due to downgrading of Brazil’s credit 

rating, Fitch downgraded our rating.

Reduction in the sovereign rating

Improved performance, improved relationship
with domestic and international banks, and better  
access to capital markets. Price policy consistency.

BBB

Baa2

Ba1

BBB-

Ba2

BB+

BB

BB

Ba3

B+

B3

BB-

B1

Ba3

B2

Reduction in the sovereign rating

BB-
BB-

Ba3

Improved liquidity, reduced 
leverage, improved 
governance, better debt 
profile, solid cash generation.

Lower liquidity risk, expectation of better 
operational performance and success in 
cash generation and sale of assets.

5
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8
1
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Investment Grade

Fitch

S&P

Moodys

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES59

OPERATING CASH FLOW

Currently, the capital generated in our operating activities 

is sufficient to finance our investments. Since 2015, 

we have recorded positive free cash flow, reflecting the 

adoption of a policy of competitive prices, combined to 

efforts for the optimization of investments and reduction 

of costs.

FREE CASH FLOW (BILLION OF BRL)

90

42

86

44

OPERATING  
CASH FLOW

FREE CASH 
FLOW

-48

-42

INVESTMENTS

87

16

-71

2015 

2016 

2017 

For further information on our financial results, please refer to 
Financial Performance and  Financial Statements.

For further information on our price policy, Capex and Opex efficiency, 
please refer to Strategies and Perspectives.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES60

OPPORTUNITY  
DISCLOSURE  

(TEASER)

BEGINNING OF  
THE NONBINDING PHASE  

(WHEN APPLICABLE)

BEGINNING OF 
THE BINDING PHASE

GRANTING EXCLUSIVITY  
IN THE NEGOTIATION

(WHEN APPLICABLE)

This is when the intention of divestment is made public,  
and potential interested parties are invited to take part in  
the bidding process.

Optional step, held to identify and select the participants who 
are really interested in the acquisition and that see greater value 
in the assets/companies.

Step where the selection of the best offer made by the  
potential interested parties takes place, in order to maximize  
the value of sales.

Optional step, which occurs when exclusivity is formally granted 
to a potential buyer, after the binding phase.

TRANSACTION APPROVAL BY  
SENIOR MANAGEMENT  (EXECUTIVE BOARD AND BOARD  
OF DIRECTORS) AND SIGNING OF AGREEMENTS

Step containing the signing of purchase and sale (or assignment of 
rights) agreements containing the conditions of the transaction, 
including the conditions precedent for the closing.

CLOSING OF  
THE OPERATION

Step where the transaction is concluded with the fulfillment of 
the conditions precedent set forth in the agreement.

PARTNERSHIPS AND DIVESTMENTS  

Our active portfolio management, aligned to the 

strategy of partnership operation, results in another 

important source of funds for the company through the 

Partnership and Divestment Program.

The program is aligned to the Business and 

Management Plan, and seeks to optimize the business 

portfolio, moving away entirely from the activities of 

biofuel production, liquefied petroleum gas (LPG) 

distribution, fertilizer production and interests in 

petrochemicals, preserving the technological skills in 

areas presenting development potential. In addition, 

the program is considered one of the key pillars for 

reducing our leverage.

In March 2017, the Federal Court of Accounts (TCU) 

endorsed our new divestment procedure and defined 

that such new procedure should be used in all the 

ongoing divestment projects that had not yet been 

signed.  Thus, all projects with no signed agreements 

were reinitiated.

The new procedures resulted in delays in the 

ongoing divestment projects, but also brought more 

transparency to the Program governance. All steps 

presented below are now disclosed to the public:

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES61

Transactions signed within the 2015-2016 divestment plan, but completed in 2017 and early 2018, or not completed yet, 

pending the fulfillment of legal and contractual conditions:

DATE OF 
SIGNATURE

CLOSING
DATE 

COMPLETED TRANSACTIONS

TRANSACTION

NOMINAL AMOUNT1
(USD BILLION)

07/22/2016 

12/28/2016 

01/04/2017 

Disposal of 100% of Petrobras Chile Distribuición Ltda. 

02/03/2017 

Disposal of the entire interest of 45.97% at Guarani S.A. 

09/23/2016 

04/04/2017 

Disposal of 90% of Nova Transportadora do Sudeste (NTS),  
a carrier of natural gas in southeastern Brazil

12/28/2016 

01/15/2018

Strategic alliance with the French company Total, including the transfer of 22.5% 
of the rights in the Iara concession area and the assignment of rights of 35%, as 
well as the operation in the concession area of the Lapa field in BM-S-9 block

PENDING TRANSACTIONS

12/28/2016 

-

TOTAL

Disposal of Companhia Petroquímica de Pernambuco (PetroquímicaSuape)  
and Companhia Integrada Têxtil de Pernambuco (Citepe)

0.5

0.2

5.2

2.2

0.4

8.5

Transactions signed within the scope of the 2017-2017-2018 divestment plan:

DATE OF 
SIGNATURE

CLOSING
DATE 

COMPLETED TRANSACTIONS

TRANSACTION

12/14/2017

02/16/2018

12/22/2017

Petrobras Distribuidora IPO

02/21/2018

Sale of all shares of São Martinho S.A. (6.593%)

PENDING TRANSACTIONS

02/28/2017 

11/22/2017 

12/18/2017 

TOTAL

-

-

-

Sale of 50% of Termobahia S.A. as part of the Strategic Partnership with Total

Sale of Petrobras’ interest in the Azulão field

Strategic Partnership with Statoil: technical agreement aiming to increase 
the recoverable volume of oil in the Roncador field; agreement to share gas 
export infrastructure, and; sale of 25% interest in the Roncador field

1 Amounts received or to be received upon the closing of the transactions and subsequent payments;

2 Amount not disclosed yet.

NOMINAL AMOUNT1
(USD BILLION)

1.5

0.1

-2

0.05

2.9

4.5

PROGRAM RESULTS

2015-2016 biennium (target of USD 15.1 billion): 

• total value of the signed transactions: USD 12,9 billion*
• total amount received in 2017 and early 2018: USD 
6.9 billion**

2017-2018 biennium (target of USD 21 billion):

• total value of the signed transactions: USD 4.5 billion
• cash inflow in 2017 and early 2018: USD 1.7 billion

* Amount revised after the disposal of Liquigas was not approved  
by Cade.

** Includes the amount received by the disposal of NTS, comprised 
of: USD 2.59 billion regarding the sale of shares and USD 1.64 billion 
regarding debentures convertible into shares issued by NTS, with 
maturity in 10 years, for replacement of debt with Petrobras Global 
Trading BV, a wholly-owned subsidiary of Petrobras.

The following operations were awaiting decision by Cade 

Court and the results were disclosed in February 2018:

1. Liquigás Distribuidora S.A: On February 28, 2018, Cade 
did not approve the sale of Liquigas, our wholly owned 
subsidiary operating in the distribution of LPG, to Ultragaz. 
This decision implies the cancelation of the purchase and 
sale agreement of Liquigas, signed on November 17, 2016, 
with fines to Ultragaz amounting to BRL 286.2 million. 
Alternatives are being considered for Liquigas divestment, 
which remains in the Partnership and Divestment Program.

2. Suape and Citepe: On February 7, 2018, Cade approved
the disposal of Companhia Petroquímica de Pernambuco 
(PetroquímicaSuape) and Companhia Integrada Têxtil 
de Pernambuco (Citepe), our wholly-owned subsidiaries, 
to Alpek. Despite this approval, the completion of the 
transaction is still subject to compliance with other 
conditions precedent.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES62

Continuing our Partnership and Divestment Program, in 2017 and early 2018, we made the

following announcements to the market related to ongoing divestments:

ANNOUNCEMENTS TO THE MARKET IN 2017 AND EARLY 2018 1

TRANSACTION
SCOPE SUMMARY

Disposal of Petrobras companies in Paraguay 
(distribution, gas, operation and logistic)

OPPORTUNITY 
DISCLOSURE
 (TEASER)

BEGINNING OF THE 
NONBINDING 
PHASE

BEGINNING
OF THE 
BINDING PHASE

07/07/2017 

08/14/2017 

10/26/2017

Sale of the Maromba field, in the Campos Basin

07/06/2017 

- 

10/03/2017

Sale of five sets of offshore fields in shallow water, in 
Ceará, Rio Grande do Norte, Sergipe, Rio de Janeiro  
and São Paulo

Sale of the Pampo and Enchova poles, in shallow  
water, in Rio de Janeiro

Sale of three sets of onshore fields (50 concessions)  
in Rio Grande do Norte and Bahia

Disposal of 90% of Transportadora Associada de Gás 
S.A. (TAG), a wholly-owned subsidiary of Petrobras

Total disposal of Araucária Nitrogenados S.A.(ANSA) 
and Unidade de Fertilizantes Nitrogenados III (UFN-III)

Sale of five sets of onshore fields (totaling 19 
concessions) in Ceará, Rio Grande do Norte and Sergipe

Disposal of 100% interest in Petrobras Oil & Gas B.V. 
(POGBV), holder of exploration and production assets 
in Africa 

Disposal of 100% of the shares held by Petrobras
Biocombustíveis at BS BIOS

Total disposal of the Pasadena Refinery,
located in Texas, USA 

1 Information updated until February 28, 2018.

07/28/2017 

10/04/2017 

-

07/28/2017 

10/04/2017 

02/27/2018

08/28/2017 

11/17/2017 

-

09/05/2017 

10/23/2017 

12/28/2017

09/11/2017 

10/27/2017 

12/19/2017

09/22/2017 

-

11/07/2017 

11/17/2017 

12/14/2017 

02/05/2018 

02/06/2018 

-

-

-

-

-

PETROBRAS DISTRIBUIDORA IPO

On December 15, 2017, Petrobras Distribuidora, one of 

our subsidiaries, leader in the fuel distribution segment 

in Brazil and listed at Novo Mercado, the main governance 

segment among publicly traded companies in the 

Brazilian stock exchange, held its initial public offering of 

shares (IPO) at B3, with ticker BRDT3.

 Petrobras Distribuidora shares were initially traded at a 

price of BRL 15.00 per share. The main batch (base offer) 

was of 291,250,000 voting shares and the supplementary 

batch had 43,687,500 shares. The initial offer of shares 

attracted investors from Latin America, Europe and 

United States.

GEOGRAPHICAL DISTRIBUTION (%)

UNITED 
STATES

LATIN 
AMERICA

EUROPE

30

10

60

DISTRIBUTION BY INVESTOR TYPE (%)

INSTITUTIONAL

90

RETAIL

10

The offering amounted to BRL 5,024,062,500.00. 

Petrobras Distribuidora IPO represented the biggest IPO 

in the Brazilian stock exchange since 2013, and marked 

Petrobras Distribuidora’s return to the capital market.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESLiquidity and Capital Resources

The resources generated by our operations, added to the asset disposals, were more than sufficient to afford our 

investments, amortization of principal and interests.

63

CASH FLOW

BRL BILLION

69

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n
n
n
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b

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5

10

86

86

-115

Principal

-42

-22

Interests

d
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P
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* BRL 4.9 billion related to Petrobras Distribuidora IPO.

** Includes variation of federal public securities and time deposits above 90 days, investments in marketable securities, dividends 
paid to non-controlling shareholders, participation of non-controlling shareholders and exchange rate variation on cash and cash 
equivalents.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
 
 
 
 
 
 
 
 
  
 
 
64

EXTERNAL CONTEXT

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES65

INTERNATIONAL OIL MARKET (BRENT)

The high prices of oil until mid-2014 can be mainly explained by the supply constraints as a result of 

geopolitical matters, such as the sanctions imposed on Iran and the consequences of the Arab Spring. The 

sharp drop in oil prices in the second half of 2014 reflect the combination of the reduction of the demand 

growth and the steep rise in non-conventional production in North America, which culminated with the 

formation of high levels of oil stocks.

In 2015 and 2016, despite the increase in demand, stocks levels remained high, largely due to growth in 

production from the Organization of Petroleum Exporting Countries (OPEC), which did not adopt a coordinated 

action to limit their production. Only at the end of 2016, OPEC announced an agreement to limit its production, 

being joined, in an unprecedented manner, by non-OPEC countries.

Throughout 2017, the high degree of compliance with the production quotas set forth in the agreement 

contributed to reducing the stocks and, consequently, a rise in the price of Brent oil was observed, reaching an 

annual average of USD 54.35/bbl, 23% increase over the average price of 2016, of USD 44.11/bbl. 

ANNUAL AVERAGE BRENT PRICE (USD/BBL)

52.31

54.35

44.11

2015 

2016 

2017 

Source: Bloomberg

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESRegarding demand, in line with the global economic growth and 

INCREASE IN GLOBAL DEMAND FOR OIL (MILLION BPD)

66

emphasizing the performance of the economies such as U.S. and 

China, the year of 2017 was marked by a robust increase in the global 

1.9

consumption of oil, of approximately 1.8 million bpd, representing 

an expansion rate above the historical average and higher than the 

market expectation.

Regarding supply, the agreement defined that OPEC producers 

reduced their production in 1.2 million bpd in relation to October 

2016 , establishing a ceiling for the group’s production at 32.5 million 

bpd. In addition, a group of 11 non-OPEC producing countries 

(including Russia), further contributed with a production reduction 

of 558,000 bpd. At the November 2017 meeting, the agreement 

was extended until December 2018, under the same conditions. 

The group will meet again in June 2018 to assess the need for 

adjustments in the agreement.

0.6

1.3

1.2

0.3

0.9

1.8

0.6

1.2

2015 

2016 

2017 

OECD                 Non-OECD

Source: IHS

Despite the resumption of growth in the U.S. oil production in 

EVOLUTION OF GLOBAL SUPPLY OF OIL (MILLION BPD)

2017, uncertainties arising from geopolitical events, such as those 

associated with the Iraqi Kurdistan plebiscite, the political turmoil in 

Saudi Arabia and the unexpected interruption of pipeline operations 

in the North Sea and in Libya prevailed over the expectation 

supply increases, contributing to rise the average price of crude oil 

throughout 2017.

96.7

97.0

97.8

9.4

40.5

8.9

41.5

9.3

41.4

46.8

46.6

47.1

2015 

2016 

2017 

Non-OPEC  (Excluding USA) 

      OPEC              USA 

Source: IHS

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESBRAZILIAN ECONOMY

EXCHANGE RATE  (BRL/USD)

In 2017, the Brazilian economy grew about 1% and started a recovery process after two years of strong 
recession. The accumulated inflation for the year, as measured by the National Consumer Price Index (The 
Índice Nacional de Preços ao Consumidor Amplo - IPCA). On the other hand, the domestic economy seems 
to have been able to respond positively to external stimulus, especially regarding the maintenance of 

China’s growth rate and the improvement of the United States’ economy.

In relation to the BRL/USD exchange rate, 2017 presented a lower instability of the Brazilian Real when 

compared to the high volatility recorded for 2015 and 2016. In the two years of the crisis, the difference 

between the highest and lowest monthly rate was of 127 and 89 points, respectively. In 2017, this 

oscillated in only 19 points.

3.48

3.19

3.34

4.00

3.50

3.00

2.50

2.00

1.50

2015 

2016 

2017 

 Annual average              Variation between the highest and the lowest monthly average

Source: Central Bank of Brazil

67

Lower  
currency 
instability 
in 2017

REGULATION

In 2017, the oil and natural gas sector in Brazil experienced 
major changes, with the following highlights:

Local Content: in March 2017, a new local content policy 
was approved by the National Energy Policy Council (CNPE), 
putting an end to the demand of local content percentage 
as a scoring criteria for the bidding rounds for exploration 
blocks, thus decreasing the risks associated to the time 
elapsed between the bidding and the investment; reduction 
of the minimum threshold of the fine for non-compliance 
with the local content requirements from 60% to 40% of 
what is not reached, rendering the new system less punitive 
than the former one; and simplifying the percentage of local 
content in macro-segments, replacing the former and more 
complex item and sub item percentage tables.

Taxes: in August 2017, Provisional Measure No. 795 was 
published, instituting a special tax regime for the exploration 

and production activities; and Decree No. 9.128, which 
extended the Special Customs Regime for the Export and 
Import of Goods designated to Exploration and Production 
of Oil and Natural Gas Reserves (Repetro) until 2040. That 
brought greater predictability to the standards applicable to 
the oil and gas industry in the country, although its regulation 
is still subject to the Brazilian Federal Internal Revenue Service.

Right of first refusal to Petrobras:  the change in the pre-
salt regulatory framework, which took place in November 
2016 with Law No. 13.365, when Petrobras ceased to be the 
mandatorily sole operator and participant in at least 30% 
of any block hired under the production sharing regime, to 
become the preferred operator, was regulated by Decree 
No. 9.041, dated of May 2017. It established the rules for 
Petrobras exercising the right of first refusal in the pre-
salt blocks, contributing to a greater transparency in the 
regulatory framework.

Auctions: in 2017, the National Energy Policy Council 
(CNPE) also approved a new policy  on the exploration 

and production of oil, which instituted the multiannual 
planning of auctions. The auction calendar for the 
2018-2019 biennium reduces the uncertainties of the 
companies and increases the predictability of planning 
financial resources for the acquisition of exploratory areas.

These measures have given greater security to auctions
taking place in 2017, which implied in a more leading role of 
Petrobras, since it did not take part in any bidding since 2013. 
In the 14th Bidding Round of the Concession regime, held 
in September, we acquired seven blocks. In the 2nd and 3rd 
Bidding Rounds in the Production Sharing regime held in 
October, we purchased the blocks of Entorno de Sapinhoá, 
Alto de Cabo Frio Central and Peroba, to which we had already 
exercised our right of first refusal.

For further information on our participation in the 2017 auctions, 
please refer to Business Performance.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
CALENDAR OF BIDDING ROUNDS APPROVED BY CNPE

2018

15TH ROUND 
Concession

4TH ROUND
Partilha de Produção I Pré-sal 

March 29

June 7

1

4

2

3

7

5

6

4TH ROUND (PRODUCTION SHARING)
15TH ROUND (CONCESSION)

UIRAPURU

TRÊS  
MARIAS

ITAMBEZINHO

DOIS  
IRMÃOS

ONSHORE 
BASINS

4

7

PARNAÍBA
PARANÁ

OFFSHORE
BASINS

1

2

3

5

6

CEARÁ
POTIGUAR
SERGIPE & ALAGOAS
CAMPOS
SANTOS

SATURNO

TRANSFER 
OF RIGHTS

LIBRA

Sector SC - 
AP5

LULA

Sector SS -
AUP1

68

2019

16TH ROUND
Concession

5TH ROUND
Production 
Sharing

6TH ROUND
Concession
Mature Areas

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES69

Natural Gas:  in 2017, extensive debate was held 
on the improvement of the sector’s regulatory 

(vii) use of the natural gas from the government; and 

(viii) integration between the natural gas and electricity 

Biofuels: Law No.13.576/2017 established a new 
regulatory framework for biofuels.  Referred to as 

framework. Discussions were started under the eight 

industries. In the second half of the year, the guidelines for 

RenovaBio, this new program has the purpose of 

subcommittees of the “Gas para Crecer” initiative, 

opening the gas market were forwarded to the Ministry of 

recognizing the strategic role of biofuels for the reduction 

comprised of representatives from several federal 

Government Affairs and the parties started contributing 

of greenhouse gas emissions. In order to do so, within 180 

government agencies, natural gas industry associations 

to the text of the new regulatory framework for the 

days (from the presidential sanction), decarbonization 

and agents, and the civil society, whose topics were: (i) 

industry, which will replace the Gas Law adopted in 2009. 

targets shall be defined for a period of 10 years, which 

distribution, processing and regasification of liquefied 

The processing is taking place at the Mines and Energy 

should be fulfilled by fuel distributors through the proof 

natural gas (LNG); (ii) transport and storage; (iii) 

Committee, through alternate bill to Bill No 6.407/2013, 

of purchase of decarbonization credits (CBIOs). Those 

distribution; (iv) trading; (v) tax structure improvement 

and is expected to be forwarded to the Chamber of 

CBIOs will be generated by the biofuels producers and 

for the natural gas sector; (vi) natural gas as raw material; 

Deputies and Senate for approval in 2018.

importers and negotiated in organized markets.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES70

Exploration and 
Production of  
Oil and Gas 
71

Refining and 
Natural Gas 
78

Consolidated  
Financial  
Performance  
97

BUSINESS 
PERFORMANCE

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESExploration and Production 
of Oil and Gas 

SEGMENT’S KEY STRATEGIES – 2017 HIGHLIGHTS

Integrated management of the 
Exploration and Production project portfolio

Prioritize the development of deep-water production,  
working primarily in strategic partnerships, joining  

technical and technological skills

Manage the exploratory portfolio aiming to maximize 
the economics and ensure the sustainability of the oil 
and gas  production

Continuously maximize the productivity and reduction 
of costs in accordance with the best international practices

Strengthen the management of reservoirs to maximize 
the value of exploration and production agreements 

under all regulatory regimes, seeking opportunities for 

continuous incorporation of reserves

S                       

IE
G
E
T
A
R
T

S

71

Total production of 2,767 thousand boed

Investments of BRL 39.6 billion

Acquisition of seven new exploration blocks in Brazil and three  

new blocks in the pre-salt areas of the Campos and Santos  

Basins under the production sharing regime

Reduction of 14% in manageable operating expenses in the 

segment, when compared to 2016

Strategic partnerships were signed with Total and Statoil, in line 

with the active management process of the exploration and 

production portfolio established since 2016

In 2017 we maintained the same lifting cost level of 2016, 

excluding the foreign exchange effect

 Creation of a Reservoir Executive Management

M

A

I

N

I

A
C
H
E
V
E
M

ENTS

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
                               
 
72

11.7

10.3

11.0

PERFORMANCE INDICATORS

RESERVES (BILLION BOE)

INVESTMENT – E&P (BRL MILLION)

LIFTING COST (USD/BOE)

10.516

9.672

9.752

63,321

47,250

39,650

2015

2016

2017

2015

2016

2017

PRODUCTION (THOUSAND BOED)

ADJUSTED EBITDA – E&P (BRL MILLION)

2,786

2,790

2,767

2015

2016

2017

2015

2016

2017

48,843

53,648

2015

2016

2017

GHG EMISSIONS – E&P 
(MILLION TON CO2 EQ)

23.15

22.27

21.56

65,302

2015

2016

2017

Note:
Information per operating segment consider the scope of
each segment, as defined in our financial statements.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES73

BUSINESS PERFORMANCE

Exploration

EXPLORATION 

PRODUCTION 
DEVELOPMENT

PRODUCTION

EXPLORATION 

PRODUCTION 
DEVELOPMENT

PRODUCTION

Our oil and gas exploration and production activities 

are the largest components of our investment portfolio 

and are focused on research, discovery, identification, 

The oil and gas industry chain starts at the exploratory phase, with the hiring of exploration blocks, either 

through auctions held by governments, or by purchasing from other companies. From the acquisition, processing, 

interpretation of geological and geophysical data, and drilling of wells, an oil or gas deposit, or both, is discovered. 

After the discovery, the deposit goes through an assessment process, where the volume of technically recoverable 

production and acquisition of oil and gas reserves, both 

hydrocarbon is estimated for that area.

offshore and onshore, producing hydrocarbons in a safe 

and profitable manner. 

On December 31, 2017, we had 135 exploratory blocks, in which 28 oil and/or gas discoveries were under 

assessment process. In addition to these, three other discoveries were under assessment in the production areas. 

We are world leaders in production in deepwater and 

Our exploratory assets are presented in the following table:

ultra-deepwater. In 2017, we produced 28.7% of the global 
production in that class of assets3. Our activities focus 
on oil reservoirs in deep and ultra-deep waters in Brazil, 

which, in 2017, accounted for 87% of our entire production 

and were responsible for 91% of our proven reserves on 

December 31,2017. We also operate in mature fields in 

shallow waters and onshore fields. Outside of Brazil, we 

BRAZIL

ABROAD 

operate in South America, Gulf of Mexico and West Africa.

South America

North America                                  

Africa

TOTAL

EXPLORATORY 
 AREA (km2)

EXPLORATION 
BLOCKS

ASSESSMENT 
PLANS

DRILLED  
WELLS

SUCCESS 
RATE  (%)

63,753

13,684

13,451

233

-

77,437

123

12

2

10

-

135

28

3

1

0

2

31

8

1

1

0

0

9

88

0

0

-

-

78

3 According to data from IHS Markit (E&P Portfolio Tool)

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES74

NATIONAL AGENCY OF PETROLEUM, NATURAL GAS AND 
BIOFUELS (ANP) AUCTIONS

The following map and table synthesize the areas acquired by Petrobras.

In 2017, ANP held four bidding rounds for new exploratory blocks in Brazil. 
We were very selective in these auctions, reflecting our strategic vision and 
marking the beginning of the recovery of our exploratory portfolio, while we 
also seek to recover the relationship between reserves and production, and 
ensure the sustainability of our future oil and gas production. In line with the 
purpose of strengthening partnerships, sharing risks, joining technical and 
technological skills and capturing synergies, we continue with our strategy of 
operating in competitive joint ventures.

EXPLORATORY 
BLOCKS 

PARTNERSHIPS

BONUS  
(BRL MILLION)

PROFIT 
OIL  (%)

ACQUIRED AREA 
(THOUSAND  KM2)

14th ROUND (CONCESSION)

6 offshore

50% Petrobras 
50% ExxonMobil

1 onshore

100% Petrobras

1800

2

-

-

                   3.6 

                   2.9 

2nd ROUND (PRODUCTION SHARING)

Entorno de  
Sapinhoá

45% Petrobras 
30% Shell 
25% Repsol

90

80

                   0.2 

PAR-T-175

MS

SP

PR

SÃO PAULO

ESPÍRITO  
SANTO

3rd ROUND (PRODUCTION SHARING)

Peroba

Alto de Cabo  
Frio Central

10 blocks
(9 offshore
and 1 onshore)

40% Petrobras 
40% BP 
20% CNODC

50% Petrobras 
50% BP

800

76.96

                   1.1 

250

75.86

                   3.7 

-

2.942

-

11.4

TOTAL

SETOR SC-AP3

Regarding the 4th Bidding Round of Exploratory Blocks under the production sharing regime, scheduled to 

be held in June 2018, we expressed interest in exercising our preferential rights at Dois Irmãos, Três Marias 

and Uirapuru areas, with the minimum percentage of 30% participation in each of them. 

RIO DE 
JANEIRO

Alto de Cabo 
Frio Central

PRE-SALT 

POLYGON

Sapinhoá

Peroba

CONCESSION

PRODUCTION SHARING 

For further information on our oil and natural gas reserves,  
please refer to Natural Capital.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
75

Our exploration investments amounted to BRL 4.67 billion in 2017, 97% of it in Brazil. Those investments mainly 

LIBRA AREA AND MERO FIELD

cover the cost of drilling, seismic surveys and the acquisition of blocks, which contributed to the following 

discoveries and declarations of commerciality:

MAJOR DISCOVERY IN 2017

COUNTRY

AREA

WATER

Brazil

Campos

Marlim Sul

AREA 
(km2)

24.3

WATER
 DEPTH (m)

PARTICIPATION
PETROBRAS (%)

1,107                      

100

Marlim Sul Field (Campos Basin pre-salt): first and main commercial discovery of oil at pre-salt in the area in 2017. 
The discovery took place during the drilling of well 6-BRSA-1349, informally referred to as Poraquê Alto.

DECLARATIONS OF COMMERCIALITY IN 2017

COUNTRY

FIELD 

BASIN

VOLUME 
RECOVERABLE 
(MILLION BOE)

OIL  
QUALITY  
(° API)

PETROBRAS 
PARTICIPATION (%)

Brazil

Canário da Terra,  
Canário da Terra Sul e 
Guriatã Sul

Recôncavo

0.892

                     38 

Brazil

Mero

Santos

3,300

               29 

100

40

Libra, the first block in the production sharing regime 

in Brazil, is one of the largest offshore exploration and 

production projects in the world, operated by a consortium 

(Libra Consortium), led by Petrobras (40%), in partnership 

with Shell (20%), Total (20%), CNPC (10%) and CNOOC 

Limited (10%). The Consortium also has the participation 

of the state-owned company Pré-Sal Petróleo SA (PPSA) as 

the manager of the agreement.

Since the signing of the production sharing agreement 

in 2013, a total of 12 wells have already been drilled 

in the Libra area, with one of them (3-BRSA-1339A-

RJS) reaching, during testing, a historical national 

productivity record.

In November 2017, on behalf of the Consortium, 

we announced the declaration of commerciality in 

the Northwest region of the Libra block, which was 

renamed to Mero Field. This was the first declaration of 

commerciality in the Libra area, marking the beginning 

of the production development phase.

The first definitive production systems are expected to 

start operating in 2021 (Mero 1) and 2022 (Mero 2). A 

total of four production systems are currently envisaged 

for that field.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
76

Production development

Production

EXPLORATION 

PRODUCTION 
DEVELOPMENT

PRODUCTION

EXPLORATION 

PRODUCTION 
DEVELOPMENT

PRODUCTION

After a field receives its declaration of commerciality,

the development phase starts. Investments made in  

PRODUCTION (THOUSAND BOED)

that phase are primarily focused on the design of projects 

2,786

2,790

2,767

and the contracting of production systems, including 

platforms, subsea systems, and the drilling and completion 

of wells.

190
468

2,128

161
485

2,144

112
500

2,154

In 2017, the greatest production development highlights 

are in the Santos Basin pre-salt, with the initial operation 

of FPSOs Pioneiro de Libra, in the Mero Field, and P-66, 

at the Lula Sul FIeld, the first one in the replicating model 

(several platforms built following the same basic design).

2015

2016

2017

Oil and NGL – Brazil               Natural gas – Brazil                 Oil and Natural Gas – Abroad

We invested BRL 29.8 billion in production development in 

PRODUCTION RECORDS IN 2017

2017, a 20% decrease when compared to the previous year, 

mainly due to the postponement of some activities in the 

construction of FPSOs for 2018, the reduction of rates and 

the greater efficiency of rigs and support vessels.

Total oil and gas 
production  
in Brazil:  

2.65

million boed

Oil
production 
in Brazil: 

2.15

million bpd

Own natural gas 
production 
in Brazil:  

79.6

million m³/d

Associated 
gas usage  
index:  

95.55

%

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES77

In Brazil, our average production 

of oil reached, for the fourth 

consecutive year, a historical 

record: 2.15 million barrels per day 

(bpd), 0.4% above the results from 

the previous year. For the third 

consecutive year we reached our 

Regarding our own production of natural gas, in 2017 we 

of new wells to FPSO Cidade de Saquarema, Cidade de 

reached the unprecedented amount of 79.6 million cubic 

Maricá and Cidade de Itaguaí, as well as the beginning of 

meters per day (m3/d), excluding the liquefied volume.

the operation of platform P-66. The second one was due 

With that, the country’s total production reached 2.65 

to the interconnection of new wells to FPSO Cidade de 

million barrels of oil equivalent per day (boed), volume

Caraguatatuba. Another important factor was the beginning 

0.9% higher than 2016. This mark was also a

of the production of the FPSO Pioneiro de Libra.

new record for Petrobras.

The annual average for operated production (covering

below the volume produced in the previous year. The average 

Petrobras’ and partners’ portion) in the pre-salt layer, in

natural gas production accounted for 8.3 million m³/(d), 39% 

2017, was also the highest in our history, reaching 1,29 

below the 2016 production. The decrease is mainly due to the 

million bpd. This volume exceeded the 2016 production in 

divestments made, such as the sale of Petrobras Argentina.

Abroad, the average oil production was of 64,000 bpd, 20% 

production target, confirming the 

26%. In addition, together with our partners, we reached 

predictability of our forecast.

a monthly (1.36 million bpd in December) and daily record 

When considering Brazil and abroad together, the average 

(1.48 million bpd, on December 04) in the pre-salt layer. 

production of oil was of 2.22 million bpd and the annual 

This result was also due to the increase in the production 

average production of oil and gas was 2.77 million boed.

in the Lula and Lapa fields, both in the Santos Basin pre-

salt region. The first one was due to the interconnection 

 In 2017, our lifting cost (Brazil and abroad), excluding 

government taxes, was USD 11.0 per boe, representing a 7% 

increase when compared to the average cost of USD 10.3 per 

boe recorded for 2016. Disregarding the exchange rate effect 

(+9.4% compared to 2016), the lifting cost for 2017 is in line 

with the previous year, even when taking into consideration 

the beginning of operation in the new units (P-66 and 

Pioneiro de Libra).

URUCU OIL PROVINCE

Discovered in 1986, the Urucu Oil Province holds the largest proven onshore reserves of oil and 

natural gas of Brazil. Despite the logistics and operation challenges in the Amazon region, the 

cost for extracting oil and natural gas from Urucu is among the lowest in Brazil. In 2017, Urucu 

presented average daily production of 36.18 thousand barrels of oil of excellent quality, including 

1,083 tons of cooking gas (LPG). With that, our activities in the operating unit in the Exploration 

and Production area in Amazonas reached a production efficiency index of 94.3%, the best in the 

country. It also obtained the best associated gas usage index of the company, at 97.40%. And it 

had zero oil and oil products leaks for the fifth consecutive year.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESRefining and Natural Gas

SEGMENT’S KEY STRATEGIES – 2017 HIGHLIGHTS

Reducing our risk in exploration and production, refining, 

transportation, logistics, distribution and marketing activities 

through partnerships and divestment

Promoting market price policy and margin maximization 
in the value chain

Optimizing the business portfolio,  completely exiting 
from biofuel production, liquefied petroleum 
gas (LPG) distribution, and fertilizer production 
activities, and the interest in petrochemicals, 
preserving our technological skills in areas with 
development potential

Maximizing the creation of value in the gas chain, aligned 
with regulatory developments, ensuring the monetization 
of our own production and adapting our interest in the 
natural gas chain as the long-term transitional fuel

Restructuring the energy business, consolidating 
the thermoelectric assets and other businesses in the 
sector, seeking the alternative that maximizes the 
value for the company

Review the lubricant business positioning,  
aiming at maximizing the creation of value to Petrobras

78

Reviewing the price policy for diesel and gasoline, aiming at 

increasing the frequency of price adjustments

New price policy for the marketing of liquefied petroleum  

gas (LPG-P13)

Petrobras Distribuidora IPO

Active participation in debates that have impact in the country’s 

regulatory framework for the oil and gas industry; RenovaBio, 

Gás para Crescer and Combustível Brasil programs

Investments of BRL 7.81 billion

S                         

IE
G
E
T
A
R

T

S

M

A

I

N

I

A
C
H
V
I
M
E
N
TS

For further information on partnerships and divestments, and on the 
regulatory framework for the oil and gas industry, please refer to  
Financial Capital and External Context, respectively.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
                               
 
79

PERFORMANCE INDICATORS

DOMESTIC SALES AND OIL PRODUCTS 
PRODUCTION (THOUSAND BBL/DAY)

2,234

2,064

1,940

2015

2016

2017

Sales

Production

REFINING COSTS (BRL/BBL)

2015

2016

2017

8.16

8.89

9.26

GHG EMISSIONS – SUPPLY  
(MILLION TON CO2 EQ) 

28.73

27.77

26.78

2015

2016

2017

INVESTMENT – SUPPLY (BRL MILLION)

ADJUSTED EBITDA – SUPPLY (BRL MILLION)

8,390

4,032

4,093

2015

2016

2017

2015

2016

2017

39,581

47,475

28,592

2015

2015

2016

Nota:  
As informações por segmento operacional consideram a abrangência de cada segmento, conforme definido em nossas Demonstrações Financeiras. 

Note: 
Information per operating segment consider the scope of each
segment, as defined in our financial statements.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESNATURAL GAS DEMAND (MILLION M3/DAY)

POWER GENERATION  (AVERAGE MW)

95

76

83

4,646

2,252

3,165

80

GHG EMISSIONS – GAS AND POWER  
(MILLION TON CO2 EQ) 

25.64

18.02

15.75

2015

2016

2017

2015

2016

2017

2015

2016

2017

INVESTMENT – GAS AND POWER  (BRL MILLION)

ADJUSTED EBITDA – GAS AND POWER (BRL MILLION)

2015

2016

2017

2,581

2,426

3,602

2015

2016

2017

6,940

7,934

6,485

Nota:  
As informações por segmento operacional consideram a abrangência de cada segmento, conforme definido em nossas Demonstrações Financeiras. 

Note:
Information per operating segment consider the scope of each
segment, as defined in our financial statements.

2016

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES81

Business Performance

OIL PRODUCTS

A total of 24% of our oil production was exported, with 

LIQUID OIL PRODUCTS CHAIN 

the remaining being processed at our refineries.

The national production of oil products equivalent to

1.8 million barrels per day was obtained from the 

REFINING

LOGISTICS

MARKETING

DISTRIBUTION

processing of 93% of the domestic oil, supplemented 

We serve our oil products clients in Brazil through a planned combination of oil processing, import and export that seeks 

by imported oil. Those oil products were traded both in 

to optimize our margins, taking into consideration the different opportunity costs of domestic and imported oil, the oil 

Brazil and abroad.

products costs in the several markets, as well as the transportation, storage and processing costs involved.

Regarding natural gas, in Brazil, our processing units 

(UPGN) have the capacity to treat 106.75 million m3/

day. That natural gas, along with the natural gas 

imported from Bolivia and the liquefied natural gas (LNG) 

purchased in the international market, is marketed to 

several consumers, in addition to the thermoelectric 

power plants where we have interest and our fertilizer 

production units.

In addition, we operate in the petrochemical sector 

with interest in companies and subsidiaries and 

in the production of biofuels through Petrobras 

Biocombustível, our wholly-owned subsidiary.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
82

PROJECTS IN PROGRESS

Abreu e Lima Refinery

The Abreu e Lima refinery located in Ipojuca, 

in the state of Pernambuco, is expected to 

operate two sets of processing units, commonly 

referred to as refining trains. Since 2016, the 

first refining train can process up to 100,000 

bbl/day of oil. In 2017, we resumed work on the 

sulphur emissions reduction unit (SNOX), with 

forecast to start in 2018, when we will operate 

2,026

at full load. For the completion of the second 

train, we will prioritize the establishment of 

Refining 

REFINING

LOGISTICS

MARKETING

DISTRIBUTION

We hold 98.2% of all refining capacity in Brazil4. Six of our thirteen refineries are located in the southeast of the 
country, close to the most populous and industrialized markets, and to the source of most of our crude oil in the 

Campos and Santos basins.

PROCESSED FEEDSTOCK (THOUSAND BBL/DAY)

OIL PRODUCTS PRODUCTION (THOUSAND BBL/DAY)

2015

2016

2017

1,702

274

848

435

250

78

127 98 190

1,976

2015

1,669

150

775

444

196

54

125 100 193

partnerships, as set forth in our Business and 

1,819

2016

1,887

Management Plan.

1,621

127

692

439

200

53

126 106 185

1,748

2017

1,800

Rio de Janeiro Petrochemical Complex 
(Comperj)

National oil, NGL and C5+                Imported oil

Diesel                Gasoline               Fuel oil            Naphta

LPG                    Jet                           Other oil products

In the United States, our Pasadena Refining System (PRSI), with processing capacity of 100 thousand bbl/day of oil 

is currently under divestment process. In 2017, it processed 94 thousand bbl/day of oil and natural gas liquid (NGL), 

and produced 94 thousand bbl/day of oil products.  

In 2016, we approved the reassessment of the 

Comperj project, located in the city of Itaboraí, 

in Rio de Janeiro, to continue implementing the

utilities and infrastructure units associated 

with the Natural Gas Processing Unit, which 

will process the natural gas from the pre-salt 

pole of the Santos Basin. The completion of the 

refining train depends on the establishment of 

partnership, as set forth in our Business and 

Management Plan.

For further information on divestments,
please refer to Financial Capital.

4  According to the 2017 Statistical Yearbook from ANP

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
83

Logistics

REFINING

LOGISTICS

MARKETING

DISTRIBUTION

The oil and oil products logistics connects the oil production systems to the refineries and the markets, seeking 

to minimize the costs of transportation and storage, and optimizing the result of the refining and marketing 

operations of oil and oil products in Brazil and abroad.

A few assets in that system are directly managed by Petrobras Holding, while others are hired at our wholly-owned 

subsidiary Petrobras Transporte (Transpetro).

2017 Operational Highlights

The increase in the efficiency of the programming and 

usage of vessels allowed a 5% reduction in the fleet size, 

as well as a 16% reduction in cost per ton-mile.

VOLUME MOVED AT  
TERMINALS AND PIPELINES  
(MILLION M3)

The deployment of ship-to-ship oil transfer operations 

in Angra dos Reis and São Sebastião provided greater 

efficiency in the oil export operations.

The 5% decrease in the movement of products in 

terminals and pipelines operated by Transpetro in

2017 reflected the increase of oil product imports by 

third parties, reducing our participation in the supply 

of the domestic market, which resulted in lower loads 

processed in our refineries.

2015

2016

2017

638

603

572

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESMarketing

PROCESSING

LOGISTICS

MARKETING

DISTRIBUTION

84

S From the total supply 
E
C
of oil products,
R
U
O
S
N
A
M

1.8  

million bbl/day  
come from 
the production 
of our refineries

I

181  

thousand bbl/day  
were imported

I

N
O
T
P
M
U
S
N
O
C

We sold

OIL PRODUCTS PRODUCTION  
(THOUSAND BBL/DAY)

DOMESTIC MARKET SALES   
(THOUSAND BBL/DAY)

an average of  

1.94  

million bbl/day 
of oil products for the 
domestic market

157  

thousand bbl/day  
to the foreign market

through agreements 
with approximately 
400 clients 

2,026

1,887

1,800

2,234

2,064

1,940

2015

2016

2017

2015

2016

2017

IMPORT OF OIL PRODUCTS  
(THOUSAND BBL/DAY)

256

239

EXPORT OF OIL PRODUCTS   
(THOUSAND BBL/DAY)

181

149

155

157

2015

2016

2017

2015

2016

2017

2015

2015

2016

Nota:  
As informações por segmento operacional consideram a abrangência de cada segmento, conforme definido em nossas Demonstrações Financeiras. 

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
85

Marketing

REFINING

LOGISTIC

MARKETING

DISTRIBUTION

The oil products we market come from our refineries and from imports, with approximately 90% are sold in Brazil.

SALE VOLUME OF OIL PRODUCTS IN THE DOMESTIC MARKET BY PRODUCT (THOUSAND BBL/DAY)

2,234

923

553

2,064

1,940

780

545

717

521

232

133 110 104

179

234

186

151

101

67

235

171

134 101

61

2015 

2016 

2017 

Diesel               Gasoline            LPG              Naphta              Jet Fuel             Fuel oil              Other

DIESEL

LPG

JET FUEL

Sales of fuel diesel decreased in 8%, mainly due to the decline 
in our market share as a result of the significant increase in 
third-party imports. Another factor that explains the decrease 
is the increase of biodiesel content from 7% to 8% that took 
place in March 2017.

Sales of liquefied petroleum gas (LPG) presented a 0.4% 
increase, influenced by the population growth and by 
the increase in salaries, as well as the production of the 
processing industry, which drove the consumption of this 
derivate for residential and industrial use, respectively. 

GASOLINE

NAPHTA

The marketing of gasoline presented a 4% decrease. The key 
factor was the increase in the volume sold by importers and 
petrochemical plants, which displaced part of our sales. 

In 2017, Braskem reduced their order for naphta from 
Petrobras and increased the imports, reducing the naphtha 
sales in 11% in 2017.

The marketing of jet fuel remained at the same level as in 
2016, continuing with the network optimization measures 
adopted that year by the airlines, as a way to offset the strong 
decrease in the demand for trips due to the economic crisis.

FUEL OIL 

We observed a 9% decrease in the sales of fuel oil, mainly 
due to the lower volume sold to the thermo power plants.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES86

PRICE POLICY

Diesel and Gasoline

In June 2017 we revised the price policy originally 

announced in October 2016, to increase the 

frequency of price adjustments of diesel and 

gasoline sold at our refineries.

We started to make adjustments to the prices, at 

any moment, including on a daily basis, as long as 

the accumulated adjustments per product are, in the 

Brazilian average, within a given range ( -7% to +7%), 

respecting the margin established by the Market and 

Price Executive Group (GEMP), a committee composed 

by the CEO of the company, the Refining and Natural 

Gas director and by the Chief Financial and Investor 

Relations Officer. In addition, any change outside this 

range must be authorized by the GEMP.

The review of the approved policy provides a higher 

adherence of the prices in the domestic market to 

those in the short-term international market, allowing 

us to compete in a faster and more efficient way.

The principles of the price policy approved in October 

2016 remain unchanged, considering the international 

price parity, margin for compensation of the risks 

inherent to the operation and the market share level.

In 2017, we announced the adjustment of sale prices

at the refineries, amounting to 7.7% increases for 

gasoline and 11.2% for diesel in comparison to the 

prices for December 31, 2016.

Liquefied Petroleum Gas (LPG)

In June 2017, we approved a price policy for 

liquefied petroleum gas sold at the refineries and 

intended for domestic use in cylinders of up to 

13 kg (LPG P13). This policy provided monthly 

adjustments calculated by the average price 

quotes for butane and propane in the European 

market in the previous month, plus 5% margin.

In January 2018, our Executive Board approved a 

review to the LPG P13 price policy with the purpose 

of smoothing the transfer of the price volatility 

taking place in the international market to the 

domestic price. Therefore, the adjustments now 

take place in a quarterly basis, using the average 

prices of butane and propane in the European 

market calculated in increasing periods, that will 

reach 12 months from the fourth quarter of 2018. 

The addition of the 5% margin remained in force.  

Additionally, a compensation mechanism has been 

established, which will allow the comparison of 

prices according to this new policy and the prices 

that would be charged according to the previous 

policy. The differences accumulated in a year, 

adjusted by the Selic rate, will be offset through a 

fixed installment to be added to or deducted from

the prices of the following year.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES87

Exports x Imports

NET TRADE BALANCE RESULTS (THOUSAND BBL/DAY)

Our oil exports reached 512 thousand bbl/day, a 32% increase, due mainly to two factors: growth of the 

domestic oil production and retraction of the domestic market demand.

Our oil imports totaled 127 thousand bbl/day, a 7% reduction, and oil products imports totaled 181 

thousand bpd, a 24% decline. The lower imported volume of oil products was also the consequence of the 

domestic market retraction, linked to the larger sale of products in the Brazilian market by third parties.

0

83

-107

251

-84

385

-24

In 2017, we maintained our position of net exporters of oil and oil products. The financial results of our trade 

balance, calculated based on the exports and imports of oil and oil products, without including natural gas, 

liquefied natural gas (LNG) and nitrogen, presented a surplus of USD 7.3 billion.

Oil                           Oil products

2015

2016

2017

EXPORTS (THOUSAND BBL/DAY)

IMPORTS (THOUSAND BBL/DAY)

149

360

155

387

157

512

256

277

239

136

181

127

2015

2016

2017

2015

2016

2017

Oil                             Oil products

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES88

Distribution

REFINING

LOGISTIC

MARKETING

DISTRIBUTION

In the fuel and lubricant distribution, we operate through our subsidiary 

MARKET SHARE BY SEGMENT (%)

Petrobras Distribuidora, the largest distributor in Brazil in sales volume*, 

which operats in the marketing and distribution of oil products and biofuels 

throughout the country, through a network of 8,277 service stations and 

5,567 large consumers. We also operate in the chemical, aviation, asphalt and, 

56.6

53.0

55.1

45.5

56.4

43.1

energy business segments, and locally, in the State of Espírito Santo, in the 

27.6

25.4

24.4

distribution of piped natural gas.

Our interest in the oil products distribution market amounts to 29.9%*, and we 

are the leader in the service stations, large consumers and aviation segments, 

with 24.4%, 43.1% and 56.4% market share, respectively.

In 2017, Petrobras Distribuidora’s sales volume was 5.7% lower than 2016, with 

the sales of diesel, coke, gasoline and ethanol presenting the greatest impact 

on the company’s sales volume.

Such a reduction is explained by the greater participation of our competitors in 

the market, made possible by importing products at more competitive prices. 

In addition, we emphasize the dispatches to thermo power plants, 8.5% less 

than the volume traded in the previous year.

In 2017, we held Petrobras Distribuidora’s IPO, which is no longer a wholly 

owned subsidiary.

For further information on Petrobras Distribuidora IPO, please refer to Financial Capital.

* Source: Plural/ANP

2015

2016

until sep. 2017

Service Station                 Large Consumers                            Aviation

SALES VOLUME OF OIL PRODUCTS IN THE DOMESTIC  
MARKET BY PRODUCT (THOUSAND BBL/DAY)

924

373

203

186

90

72

2015 

789

744

316

192

165

64

53

2016 

296

186

144

65

52

2017 

Diesel                Gasoline                Jet Fuel               Fuel oil                 Other

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
89

In the external market, we operate in the distribution 

NATURAL GAS

segment in Colombia, Paraguay and Uruguay, with 113, 

192 and 88 service stations, and 4%, 17.7%, and 22.2% 

market share, respectively.

NATURAL GAS CHAIN

We also operate in the bottling, distribution and

commercialization of liquefied petroleum gas (LPG) 

through the subsidiary Liquigás Distribuidora, which, 

in 2017, sold 1.6 million tons of LPG. We are in the 

process of selling that company, pursuant to the 

strategy of optimizing the business portfolio, leaving 

the LPG distribution activity.

PROCESSING

LOGISTICS

MARKETING

DISTRIBUTION

One of our main strategic objectives in this segment is to maximize the generation of value of the gas chain from the 

adequacy of our interest in each link of the production chain. Throught this strategy, we will remain as a relevant player in the 

natural gas value chain, serving the market with our supplying portfolio.

For further information on the process of selling
Liquigás, please refer to Financial Capital.

PROCESSING

LOGISTICS

MARKETING

DISTRIBUTION

Processing of Natural Gas 

Natural gas originating from our exploration and production process needs to be treated at processing units in order to be 
transformed into marketable products, which will be used as fuel and raw material for different uses, such as in vehicles, 
industries, households, in the fertilizer industry and in the generation of thermoelectric power.

Our natural gas processing units are located in Amazonas, Ceará, Rio Grande do Norte, Alagoas, Sergipe, Bahia, Espírito Santo, 
Rio de Janeiro, São Paulo and Bolivia, and have the capacity to process natural gas in its gaseous and condensed forms.

In 2017, the average total volume of natural gas processed in Brazil amounted to 71.7 million m³/day, 16% higher than in 2016. After 
the processing of natural gas, the main products were 58.2 5 million m³/day of natural gas and 3.8 thousand ton/day of LPG.

Besides the natural gas produced in Brazil, we also receive natural gas from Bolivia through the pipeline, and liquefied natural 
gas, imported from other countries in special vessels and re-gasified at terminals in Brazil.

In 2017, the average total volume of natural gas processed in Bolivia amounted to 20.5 million m³/day, 17% lower than in 2016.

5 In addition to the consumer market, part of the volume of processed gas is destined to reinjection in isolated areas and to consumption in the processing units.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES90

From the second quarter of 2017, with the 

sale of 90% of the NTS shares to Brookfield 

Infrastructure Partners and its affiliates, 

we started considering the charges for the 

transport services in those pipelines as 

operating expenses.

Natural Gas Logistics

PROCESSING 

LOGISTICS

MARKETING

DISTRIBUTION

We use a pipeline network that carries natural gas from the processing plants, regasification terminals, and the 

border with Bolivia, taking the product to local distributors and our own units. We hold the following equity interest 

on the gas transport companies in Brazil:

OUR INTEREST IN THE NATURAL GAS TRANSPORT SYSTEM IN BRAZIL

Company

Transportadora Brasileira Gasoduto Bolívia Brasil S.A (TBG)

Transportadora Associada de Gás S.A (TAG)

Nova Transportadora do Sudeste S.A (NTS)

Transportadora Sulbrasileira de Gás S.A (TSB)

TOTAL

PIPELINE  
EXTENSION 
(km)

2,593

4,504

2,043

50

9,190

OUR  
EQUITY  
INTEREST (%) 

51 (via Logigás)

100

10

25 (via Logigás)

-

We also hold indirect interest of 11% at Gas Transboliviano S.A. (GTB), responsible for the Bolivian side of the 

Bolivia-Brazil gas pipeline, totaling 557 km..

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES91

GAS FROM PRE-SALT

In order to distribute the natural gas from our production

at the Santos Basin pre-salt area, in addition to using part of the 

existing infrastructure, we have invested in the construction of 

distribution routes integrated to the processing units, seeking to 

optimize the use of the natural gas.

Route 1: 359-km pipeline consisting of two sections:

the Lula-Plataforma de Mexilhão segment and the one connecting the 

Mexilhão platform to the Monteiro Lobato Gas Treatment Unit in the 

city of Caraguatatuba (SP), with capacity to transport up to 10 million 

m3/day of gas produced in the Santos Basin pre-salt.

Route 2: pipeline interconnecting the Santos Basin pre-salt to the 

Cabiúnas Processing Asset in the city of Macaé (RJ), with 401 km and 

initial capacity to distribute 13 million m³/ day, and later increased to 
16.0 million m3/day, with the deployment of an additional treatment 
unit at Cabiúnas Processing Asset. This additional unit, once 

completed, will allow the distribution of the additional production for 

processing at the Route 3 units at Comperj.

Route 3: gas pipeline connecting the pre-salt to the Natural Gas 

Processing Unit located at the Rio de Janeiro Petrochemical Complex 

(Comperj) in Itaboraí (RJ), for the distribution of up to 18 million m3/

day. This pipeline will be355 km long, of which 307 km will be at sea 

and 48 km inland. The Natural Gas Processing Unit will have two units 

with total capacity for processing 21 million m³/ day of natural gas, 

which will increase the supply of natural gas, LPG and natural gasoline 

(C5+) to the market. Route 3 is scheduled to start operating in 2020.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESMarketing

PROCESSING 

LOGISTICS

MARKETING

DISTRIBUTION

92

S Total offer  
E
C
natural gas
R
U
O
S

53.7  

million m³/day  
originated from 
national production 

5.0  

million m³/day  
liquefied natural gas 
(LNG) were subject 
to regasification at 
the LNG terminals in 
Pecém (CE), at Baía 
de Guanabara (Rio 
de Janeiro) and in 
Bahia (BA)

24.0  

million m³/day  
were imported  
from Bolivia

I

N
O
T
P
M
U
S
N
O
C

We supply, 

We sell

The average of  

82.7  

million m³/day  
natural gas  

25.7  

million m³/day 
for the internal 
consumption of  
our units  

57.0  

million m³/day  
to the market

through  
45 agreements 

with  
19 distribution 
companies, 

both for the thermoelectric 
segment, as for the non-
thermal segment, including 
cogeneration units. 
Additionally, we serve two 
free consumers and one 
other consumer forced 
by judicial injuction, who 
purchase directly from 
Petrobras

Total volume 
delivered

We delivered 

29.2  

million m³/day  
to the thermoelectric market   

OFFER OF NATURAL GAS (MILLION M3/DAY)

95

18

32

45

76

4

28

44

83

5

24

54

15.4  

million m³/day  
to the refining units and 
fertilizer manufacturers  

36.7  

million m³/day 
to the gas distributors 
for supplying the non-
thermoelectric market

1.4  

million m³/day  
was consumed by  
the natural gas carriers 
hired by Petrobras for 
 the provision of  
transport service

2015

2016

2017

National                  Bolivia              NG

DEMANDA DE GÁS NATURADEMAND  
FOR NATURAL GAS (MILLION M3/DAY)

95

37

41

15
2
2015

76

35

24

15
2

2016

83

37

29

15
2
2017

System gas                     Refineries               Thermo-electric power-plant

Non-thermo-electric

2016

Nota:  
As informações por segmento operacional consideram a abrangência de cada segmento, conforme definido em nossas Demonstrações Financeiras. 

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
93

Natural Gas Distribution 

PROCESSING 

LOGISTICS

MARKETING

DISTRIBUTION

NATURAL GAS DISTRIBUTORS

NATURAL GAS VOLUME SOLD AND NUMBER OF CLIENTS

2015

2016

2017

The distributors provide gas through their distribution networks to commercial establishments, households, 

BRAZIL1

industries, vehicles and thermal power plants. This is how the end customer receives natural gas.

Number of clients (thousands)

298

351

402

We operate in Brazil and Uruguay in the natural gas distribution business.

In Brazil, we are controllers, with 51% stake of Petrobras Gás (Gaspetro), a holding that consolidates our equity 

interests in 19 of the 27 state distributors of natural gas. Additionally, Petrobras Distribuidora operates the natural 

gas distribution in the State of Espírito Santo.

In Uruguay, through Petrobras Uruguay S.A de Inversión, we have equity interest in two companies in the natural 

gas distribution business, which are responsible for distribution throughout the Uruguayan territory.

Volume (million m3/d) 

           29 

          21 

          24 

URUGUAY

Number of clients (thousands)

59

59

59

Volume (million m3/d) 

        0.16 

       0.18 

       0.16 

1 Distributors with Gaspetro interest

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES94

ELECTRICITY 

We operate in the generation and sale of electricity with a generating network consisting of 20 thermoelectric power plants, 

among owned and rented plants, powered by natural gas, diesel oil or fuel oil, with a total installed capacity of 6,100 MW.

In 2017, upon the storage reduction of the reservoirs supplying the hydro-electric power plants in the National 

Interconnected System (SIN), a result of the unfavorable hydrological scenario observed throughout the year, the 

thermoelectric dispatch of our plants increased, mainly in the second half of the year, presenting an increase of

41% in 2017.

We also have generating plants using renewable sources and minority stakes in other projects, which add approximately 

325 MW to our power generation capacity.

The electricity market segment in Brazil involves the Free Marketing Environment (ACL) and the Regulated Marketing 

Environment (ACR).

SALE AND GENERATION OF ELECTRICITY

Electricity Sales (ACL) – average MW 

Electricity Sales (ACR) – average MW 

Electricity Generation – average MW

2015

         858 

      3,160 

      4,646 

2016

        835 

     3,172 

     2,252 

2017

        788 

     3,058 

     3,165 

The sales of electricity in ACR decreased in 

average 114 MW due to the termination of the 

agreements from the 15th Auction of Existing 

Energy, an auction category aimed supplying 

the distributors with energy originated

from ongoing projects.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESOTHER SEGMENTS

We are also present in the petrochemical industry, in the production of biofuels and fertilizers. However, since our 

strategy focus on oil and gas, in order to optimize the business portfolio, we are leaving these activities until 2022. 

However, we will continue investing in the research and development of these areas, so as to enable our future 

operation in these segments, after our financial situation improves.

Petrochemicals

Our operation in the petrochemical sector takes place through interest in the following companies:

EQUITY INTERESTS IN THE PETROCHEMICAL INDUSTRY

95

Braskem S.A. Shareholders’ Agreement is under 

negotiation of terms and conditions, aiming to 

improve the corporate governance of that company, 

and, together with the other business strategies, 

create value for all its shareholders. The negotiation 

with Odebrecht S.A has evolved to studies with the 

purpose of carrying out a corporate reorganization 

with the unification of Braskem’s shares. However, 

PRODUCT

EQUITY (%)

those studies are still in the preliminary stage.

COMPANY 

Braskem S.A

Deten Química S.A

Ethylene, polyethylene, polypropylene and PVC

Raw materials for detergents: linear alkyl benzene (LAB), 
linear alkyl benzene sulfonic acid (LAS), heavy alkylated (ALP)

Metanor S.A/Copenor S.A

Methanol, formaldehyde and hexamine 

Fábrica Carioca de Catalisadores

Catalysts and additives

Petrocoque S.A

Calcined petroleum coke

Companhia Petroquímica de Pernambuco 
(PetroquímicaSuape) 

Purified terephthalic acid (PTA)

Companhia Integrada Têxtil de Pernambuco 
(Citepe)

PET resin (polyethylene terephthalate)  
and polyester filaments

36.2

      27.88 

      34.54 

50

           50 

100

100

In February 2018, the Court of the Administrative 

Council for Economic Defense (Cade) approved the 

sale of Companhia Petroquimica de Pernambuco 

(PetroquímicaSuape) and Companhia Integrada 

Textil de Pernambuco (Citepe), both Petrobras 

wholly-owned subsidiaries, to Alpek, through the 

signing of a Merger Control Agreement (ACC).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES96

Fertilizers

Biofuels

BIOFUEL PRODUCTION (THOUSAND M3)

We currently have three plants located in the States of 
Bahia, Sergipe and Paraná, which jointly have the installed 
capacity for the production of 1.852 million ton/year of 
urea, 1.406 million ton/year of ammonia, 300,000 ton/year 
of ammonium sulphate, and 800,000 ton/year of ARLA-
32. The plants produce mainly ammonia and urea.

We operate in the production of biodiesel and ethanol 

through our wholly owned subsidiary Petrobras 

Biocombustível, which manages our operation in the 

production, logistics and marketing of these products.

BIOFUEL ASSETS

1,182

1,152

679

690

678

FERTILIZER PRODUCTION (THOUSAND TONS)

CANDEIAS

EQUITY

CAPACITY/YEAR

98

2015

2016

2017

AMMONIA

BA

UREA

322

435

354

372
418

308

399

AMMONIA

253

137

PA

UREA

AMMONIA

UREA

SE

609

370

185

372
388

291

508
524

374

Biodiesel Production

100%

217,000 m3

MONTES CLAROS

Biodiesel                Etanol

Biodiesel Production

100%

152,000 m3

QUIXADÁ1

Biodiesel Production

100%

109,000 m3

BSBIOS MARIALVA

Considers 100% of the volume of affiliated companies;
Ethanol considers the sum of anhydrous and hydrated ethanol.

Biodiesel Production

50%

288,000 m3

In 2017, we completed the sale of our entire equity at 

BSBIOS PASSOFUNDO

Biodiesel Production

50%

288,000 m3

PROJETO BELÉM

Cultivation and Crushing
of Palm

BIOÓLEO

Processing and Refining
of vegetable oils

50%

2015

2016

2017                

Extraction
130,000  
ton/year grains

Refining
54,000 ton/year

50%

42,000 ha

Petrobras Biocombustível sold the São Martinho S.A. 

Petrobras Biocombustível in Guarani to Tereos and the 

exchange of shares of Nova Fronteira Bioenergia for 

shares at São Martinho S.A. as part of the divestment 

process. In February 2018, through auction at B3, 

(SMTO3) shares held by the company. With that sale, our 

equity of 6.593% in the share capital of São Martinho S.A. 

was terminated. 

We started the process of selling Araucária Nitrogenados 

BAMBUÍ

S.A (Ansa), which operates in Araucária (PR), and the 

Ethanol production

8,4%

211,000 m3

Fertilizer Unit – III (UFN-III), whose plant in Três Lagoas 

(MS) is 81% complete. 

1 The Quixadá plant had its operations closed in November 2016 and is 
currently in hibernation.

For further information on partnerships and divestments,
please refer to Financial Capital.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
97

Consolidated  
Financial Performance

We presented improvement in our operating profit in the year, 

caused by the rise in the Brent, as well as in the volume and margin 

of oil exports and the increased sales of natural gas, reduction of 

personnel expenses, lower expenses with the write-off of dry and/or 

sub-commercial wells and equipment idleness, as well as gains with 

the sale of Nova Transportadora do Sudeste S.A. (NTS) and expressive 

decrease of impairment and depreciation. On the other hand, there 

was a decrease in the volume of oil products in the domestic market 

and higher production taxes. Those factors resulted in an operating 

profit of BRL 35,624 million, 108% greater than 2016. 

During 2017, aiming at eliminating litigation risks and uncertainties, 
we signed a settlement agreement related to the class action, in the 
amount of BRL 11,198 million (including taxes), and we joined four 

Brazilian federal settlement programs which affected our results, 

generating a loss of BRL 446 million.

The Brazilian federal settlement programs have also affected the 

net financial expenses; however, they were offset by the reduction 

in the interest expenses, allowed by the active liability management, 

which provided the reduction of both the amount and its cost of 

debt. However, the greater depreciation of the US dollar against 

the Pound and Euro during the period led to a worsening of the net 

finance expense, totaling an expense of BRL 31,599 millions.

Free Cash Flow increased by 6%, reflecting the reduction in investments.

GROSS PROFIT (BRL MILLION)

OPERATING PROFIT (LOSS)  (BRL MILLION)

98,576

89,978

91,595

35,624

17,111

2015

2016

2017

-12,391

2015

2016

2017

NET RESULT – PETROBRAS
SHAREHOLDERS  (BRL MILLION)

FREE CASH FLOW  (BRL MILLION)

2015

2016

2017

15,889

41,572

44,064

-446

-14,824

-34,836

2015

2016

2017

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESADJUSTED EBITDA

The Adjusted Ebitda decreased 14%, to BRL 76,557 

million, mainly due to the provision of BRL 11,198 

million for the payment of the agreement to terminate 

the class action and the Brazilian federal settlement 

programs entered throughout 2017. The Adjusted 

Ebitda margin was 27% in 2017.

ADJUSTED EBITDA  (BRL MILLION)

76,752

76,557

88,693

2015

2016

2017

For further information on indebtedness and impairment, 
please refer to Financial and Productive Capital, respectively.

98

ADJUSTED EBITDA RECONCILIATION (BRL MILLION)

Net Income (Losses)

Net Financial Income

Income Tax and social contribution

Depreciation, depletion and amortization

EBITDA

Results of investment participations

Reversal/Loss in the value of asset recovery – Impairment 

Execution of accumulated conversion adjustments – CTA

Result with disposals/write-off of assets1

ADJUSTED EBITDA

Adjusted Ebitda Margin (%)  

2017

377

31,599

5,797

42,478

80,251

(2,149)

3,862

116

(5,523)

76,557

27

2016

2017 x 2016 (%) 

(13,045)

27,185

2,342

48,543

65,025

629

20,297

3,693

(951)

88,693

31

103

16

148

(12)

23

(442)

(81)

(97)

(481)

(14)

(4)

1 Includes the results with the disposal and write-off of assets and gains/losses of remeasurement – equity interests.

The Ebitda (Earnings Before Interest, Taxes, Depreciation and Amortization) is an indicator calculated as the 
net profit for the period plus plus income taxe, net financial income (expense), depreciation, depletion and 
amortization. We disclose the Ebitda, as provides in CVM Instruction No. 527 dated of October 4, 2012.

In order to reflect the vision of the managers regarding the formation of the result from the company’s 
current activities, the Ebitda is also presented in its adjusted form (Adjusted Ebitda) through the results in 
equity-accounted investments, impairment, cumulative foreign exchange adjustments reclassified to the 
income statement and results from divestments and write-off of assets.

Ebitda and Adjusted Ebitda are not provided in the International Financial Reporting Standards (IFRS), and 
should not be used as a comparison with the data disclosed by other companies, nor should it be considered 
a substitute to any other measurement calculated according to IFRS. Those measures should be considered 
together with other measures and indicators for a better understanding of the company’s performance and 
financial condition.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES99

Strategic 
Planning  
100

2018-2022 Business  
and Management Plan  
103

Management System: 
Evolution Project  
108

STRATEGIES
AND PERSPECTIVES

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES100

Strategic
Planning

UNCERTAINTIES AND LONG-TERM SCENARIOS

Simultaneously, the growing social perception on

the risks of climate change favoured the Paris

The energy industries are facing a confluence of forces 

Agreement, negotiated during COP-21 and intensified 

that seem to point towards important transformations. 

the demand for services with reduced emissions impact, 

The development and dissemination of new 

whether by replacement by renewable sources or permanent 

Technological innovations, regulation advancement and 

technologies have been favoring supply expansion  

improvement in energy efficiency.

the adoption of new strategies by the companies point 

and energy price reductions. With the 2014 decline in 

to an energy transition period towards a low-carbon-

based economy. The scope and pace of such changes are 

still uncertain. Likewise, it is not evident which business 

models will predominate in that new environment. These 

issues not only make long-term strategic planning even 

more complex, but also reinforce their importance for the 

resilience of companies in this context of great challenges.

oil prices, the industry’s reaction was to cut costs and 

To better handle this high degree of uncertainty, we are 

postpone investments, considerably changing the 

improving our scenarios methodology. Based on the scenarios 

competitiveness conditions of this market.

that are elaborated our assumptions used for an analysis of 

investment projects and quantification of our strategic and 

On another front, advances in wind and solar generation 

business plans. The marine universe was our inspiration to 

technologies and energy storage, as well as the 

name our scenarios, an environment where we have developed 

dissemination of distributed generation and smart grids are 

our history and where we concentrate our activities.

reconfiguring the electricity production and consumption.

STREAM

SHOAL

CORAL   

A world of great economic growth, but still houses 

Local issues dominate the political agenda. Changes 

The energy transition gains strength with a broader 

many social and resource conflicts. It presents 

in society’s values drive important transformation in 

perception of the risks of climate change. Binding 

distinct trends for the energy matrices of developed 

the mobility of major urban areas. Each region seeks 

global agreements, innovations directed to the 

and emerging countries.

its own solutions to decarbonize its energy matrix.

environment and society’s changes in behavior 

interact to foster the transition

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
  
  
STRATEGIC MONITORING

We approved our Strategic Plan in 2016, highlighting our vision and its five fundamental principles that define what we 

want to be, and also the 21 strategies linked to these principles.

As a result of the continuous process of strategic monitoring, in December 2017 our Board of Directors approved the 

changes proposed in the set of strategies established in the Strategic Plan approved in 2016, resulting in a total of 20 

strategies and 78 corresponding initiatives. Each initiative, in turn, has systematic monitoring features, to ensure discipline 

in its execution.

INTEGRATED VISION AND STRATEGIES MAP 

OUR
VISION

THE 5 
FUNDAMENTAL 
PRINCIPLES OF 
THE VISION

20 

STRATEGIES

“An integrated energy company focused on oil and gas that evolves with society, 
creating high value with unique technical capability"

EFFICIENT 
INTEGRATION

ENERGY, FOCUSED 
ON OIL AND GAS

EVOLVING WITH 
SOCIETY

COMPANY  
DETERMINED TO  
GENERATE VALUE

TECHNICAL 
CAPABILITY

Active portfolio 
management

Restructuring of  
the electric energy 
business

Exploratory portfolio

E&P Portfolio projects

Exit non-core business

Maximization of  
gas value

Strengthening of 
governance

Recovery of 
credibility

Low carbon 
economy

Digital 
transformation

Technological 
skills

Deepwater 
production 
development

Low breakeven 
price projects

Disciplined use  
of capital

Optimize 
productivity  
and costs

Procurement 
focused on value

Meritocracy

Reserves 
incorporation

Pricing policy

Financial and
risk management

78 

INITIATIVES

9

12

18

32

7

101

As shown in the Integrated 

Map, our set of strategies 

supports the five fundamental 

principles of our Vision: 

efficient integration; energy, 

focused on oil and gas; 

evolving with society; company 

determined to generate value; 

and technical capability.

For more information on the 20 strategies,
see the Reference Form (item 10.8), available  
on our website: www.investidorpetrobras.com.br/en

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
102

In addition to the changes made to the set of existing

strategies, we introduced three new strategies: 

(1) Low Carbon Economy: prepare the company for a 
future based on low carbon economy, developing actions 

to reduce greenhouse gas emissions from our production 

processes; invest and promote new technologies to 

mitigate the impact of climate change; develop high value

business in renewable energy from our technological skills 

and new business models.

(2) Digital Transformation: capture the opportunities 
created by digital transformation, applying new 

technologies to our processes and/or generating new 

processes or new business.

(3) Financial and Risk Management: optimize our 
financial and risk management, to improve financial 

planning and assessment of cash flow uncertainties, 

increasing safety while fulfilling our objectives and targets 

defined in the Business and Management Plan.

For more information on the new strategies (1 and 2),  
see Sustainability 2017.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESBusiness and 
Management
Plan 2018-2022

Our 2018-2022 Business and Management Plan 

(2018-2022 BMP) remains focused on safety 

and reducing financial leverage, the two major 

metrics already defined in the 2017-2021 BMP6. 

These metrics guide our strategic actions and are 

unfolded at all organizational levels.

103

SAFETY

FINANCIAL

ADVANCED 2 YEARS

1.0 IN 2018

MAINTAINED

2.5 IN 2018

TOTAL RECORDABLE INJURY (TRI)

NET DEBT/ADJUSTED EBITDA

TOTAL RECORDABLE INJURY FREQUENCY RATE  (TRI)

NET DEBT/ADJUSTED EBITDA

PERFORMED

PERFORMED

PERFORMED

PERFORMED

2.2

2015

1.1

2017

1.0

in 2018

5.1

2015

3.7

2017

2.5

in 2018

50% REDUCTION

28% REDUCTION

The safety metric considers the Total Recordable Injury 
frequency rate recorded per million men-hours (TRI), a metric 
widely used in the oil and gas industry. This metric’s limit 
in 2018 was changed from 1.4 to 1.0 due to deployment of 
the Commitment to Life Program in 2017, which had 100% 
of its actions completed, contributing to a TRI reduction of 
approximately 50%, which dropped from 2.15 in 2015 to 1.08 in 
2017. The new 2017-2018 cycle of the program includes actions 
based on process safety that follow principles and guidelines 
that also cover the Environment and Health dimensions.

The financial indicator continues to be the Net Debt/ 
adjusted EBITDA,  with a target of 2.5 in December 2018. The 
objective is for the indicator to decline and converge by 2022 
with the global average of the main  oil and gas companies 
rated as investment grade.

6 2017-2021 BMP defined two major metrics, one in safety and another 
in finance, which guide the company’s strategy: (i) reduce the Recordable 
Injury Frequency Rate by 36%, from 2.2 in 2015 to 1.0 in 2018; and (ii) reduce 
leverage (Net Debt/Adjusted EBITDA) from 5.11 in 2015 to 2.5 by 2018.

See Safety for further information.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESOur 2018-2022 BMP includes four value generation 

pillars: competitive prices, investment efficiency 

(capex), operational expenditure efficiency (opex), 

and partnerships and divestments program. Safety, 

cultural transformation and the management 

system are imperatives that support the actions on 

these four fronts.

For further information an safety and cultural transformation, 
see Safety and Human Capital, respectively. And for more 
information on the management system, see the Management 
System item: Evolution Project

104

N                                      
TNERS HIP  A
  DISIVEST M E

R
A
P

N

N

  S AFETY                                   

                               CO
                                 P

M

P

E

D         
S         
T

R
I

C

T
I

T

I

E

V

E

EVOLUTION

TIO

A
M
R
O
F
S
N

M

A

N
A
G
E
M
E
N
T S
Y
STEM

F

       E

                   CAPEX                      
FICIENCY               

A

R

T

L

A

R

U

Y

C

N

E

X

E

P

I
FIC
F

                            E
                                        O

T

L

U

C

Competitive prices: Competitive pricing: in June 
2017, we approved the revision of the pricing policy 

The new policy’s application will allow, throughout

the 2018-2022 BMP horizon, greater adherence os 

for diesel and gasoline marketed in our refineries, 

domestic prices to the international market, as well as 

aiming to increase price adjustment frequency. The  

provide better competitive conditions, in order to reach 

principles of the pricing policy approved in October 

the company’s optimal market share.

2016 remain unchanged in this revision, considering 

the international price parity (IPP), margin for 

compensation of the risks inherent to the operation 

and the market share level.

For more information on our pricing policy,
see Business Performance.

ASSUMPTIONS OF THE 2018-2022 BMP

The Brent price of oil and the exchange rate are 

among the main assumptions that impact our 

business. We consider the following variables

in our 2018-2022 BMP:

BRENT PRICES (USD/BARREL)

70

73

66

58

53

53

46

2016  2017  2018  2019  2020  2021  2022 

Forecast Range

NOMINAL EXCHANGE RATE  (USD/BARREL)

3.69

3.62

3.80

3.48

3.55

3.44

3.17

2016  2017  2018  2019  2020  2021  2022 

Focus Interval (11/03/17)

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
105

Investment efficiency (capex): the investment portfolio of the 2018-2022 BMP maintains the same level of 
investments with respect to the 2017-2021 BMP and continues to prioritize oil exploration and production 

projects in Brazil. In other business areas, investments are intended primarily to maintain operations and 

projects related to the flow of oil and natural gas production and are distributed according to the following 

charts:

2018-2022 INVESTMENTS (%)

1

18

74.5

(USD billion)

81

Exploration and production (E&P)

Refining and natural gas (RGN)

Other areas

2018-2022 INVESTMENTS E&P (%)

2018-2022 INVESTMENTS RGN (%)

11

12

60.3

(USD billion)

77

6

28

13.1

(USD billion)

66

Production development

Infrastructure + Research and development

Exploration

Refining, transportation and marketing

Natural gas and energy

Distribution and biofuels

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESOIL, NGL AND NATURAL GAS PRODUCTION CURVE

With 19 new production systems coming online between 2018 and 2022, we expect to reach a total oil and 

gas production, in Brazil and abroad, of 3.5 million barrels of oil equivalent per day (boed) in 2022, with 2.9 

million barrels per day (bpd) of oil and natural gas liquids (NGL) in Brazil, already considering the investments, 

partnerships and divestments.

19 NEW PRODUCTION SYSTEMS COMING ONLINE BY 2022

PRODUCTION OF OIL, NGL AND GAS
(MILLIONS OF BOED)

TARTARUGAS VERDE 
 E MESTIÇA

EGINA
Egina FPSO

BÚZIOS 1   
P-74

BÚZIOS 2   
P-75

BÚZIOS 3   
P-76

LULA NORTE   
P-67

BERBIGÃO 
P-68

LULA EXTREMO 
SUL P-69

ATAPU 1
P-70

BÚZIOS 4   
P-77

2.7

2.6

2.1

REVIT. DE  
MARLIM MÓD. 1

REVIT. DE  
MARLIM MÓD. 2

MERO 1

INTEGRADO PARQUE 
DAS BALEIAS

SERGIPE-ÁGUAS
PROFUNDAS

BÚZIOS 5

MERO 2

SÉPIA

ITAPU

106

3.5

3.4
2.9

2018

2019

2020

2021

2022

2018

2019

2020

2021

2022

Post-salt             Pre-salt (Concession)  

Assignment Agreement              Product Sharing

Oil + Gas abroad                      Gas Brazil                Oil Brazil

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Operational expenditure efficiency (opex): we continue 
our efforts to identify opportunities to optimize opex, 

foreseeing a total expenditure of USD 394 billion by 2022, 

including USD 57 billion in government equity, which 

reflects the magnitude of the company’s impact on the 

country’s economy.

Of that total, provision of USD 137 billion is made for 

manageable operational expenditures, which include the 

greatest potential for improvements in cost management. Our 

actions are concentrated on reducing extraction costs, from 

USD 11.0 per barrel in 2017 to USD 9.9 per barrel (average of 

the 2018-2022 BMP),  as well as refining cost improvements to 

OPEX 2018-2022 (USD BILLION)

10 
3%

57
14% 

59
15% 

394

(USD BILLION)

137 
35%

131
33% 

USD 2.6 per barrel (average of the 2018-2022 BMP) compared 

Manageable operational expenses                           Purchase of feedstock

to USD 2.9 per barrel, level attained in 2017. 

Depreciation                Government take                    Other

Partnerships and divestments: for the 2017-2018 
biennium, the target is to reach USD 21 billion, to obtain 

additional resources to support our investment program.

For further information on partnerships and divestments, see
Social and Relationship Capital and Finance, respectively.

These initiatives, associated with operational cash flow 

generation, after dividends, estimated at USD 141.5 billion,

from 2018 to 2022, will allow us to make our investments and 

reduce our debt (interest and amortization payments), with the 

need for new net borrowing during the Plan. The following chart 

presents the sources and uses of the 2018-2022 BMP:

MANAGEABLE OPERATIONAL EXPENSES
2018-2022 (USD BILLION)

11.7

EXTRACTION COST (USD/BBL)

11.0

9.9

136.8

(USD BILLION)

62.2

62.9

Refining and natural gas            Exploration and production             Corporate

2017

2018-2022**

REFINING COSTS* (USD/BBL)

2.9

2.6

2017

2018-2022**

*Brazil         ** Average of the 2018-2022 BMP

2018-2022 SOURCES AND USES  (USD/BBL)

162.5

162.5

21.0

141.5

74.5

54.2

25.7

8.1

USES

SOURCES

Cash Buildup                          Financial expenses              Amortizations

Investments                           Operational generation (after dividends)

Partnerships and divestments

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Management System: 
Evolution Project

The Evolution Project was created to monitor the delivery of the main targets 

and progress of the strategic initiatives foreseen in the Strategic Plan, for the 

purpose of developing the Management System.

To that end, the Evolution Project distributed the goals throughout the 

management body and, by applying PDCA (Plan, Do, Check, Act) processes 

and standards, deployed a governance and monitoring system, which 

considers the control and capture process of the results and holds meetings 

in which deviations are handled, once the root causes are identified and 

recovery plans are proposed.

The strategic initiatives and the main indicator targets are tracked monthly 

in the different thematic subcommittees, comprised of executive managers. 

The Evolution Project Leadership Committee (CLPE), led by the Director of 

Strategy, Organization and Management System, assesses the top indicators 

on a weekly basis and the deviations that arise throughout the cycle, 

recommending specific studies and actions when required. The closing of 

each tracking cycle occurs during the monthly Managing Committee meeting, 

when the members of the CLPE present the results of their assessments to 

senior management (CEO and directors).

The system deployed therefore ensures the appropriate disclosure of the 

information and any course corrections, with the structured involvement of 

the entire corporation.

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Corporate 
Governance 
110

Ethics  
117

Compliance  
and Internal 
Controls  
118

GOVERNANCE AND
COMPLIANCE

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Corporate
Governance 

The year 2017 was a year of continuing improvement and 

strengthening of our corporate governance mechanisms. 

Since 2015, we have announced and implemented a 

series of measures to improve our governance and revert 

the problems and challenges faced by the Car Wash 

Operation. As one of the main actions, we established 

a new corporate governance model and created a set of 

rules and procedures that seeks to ensure that future 

decisions proceed in line with good governance.

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Our corporate governance structure is comprised of: Shareholders’ General  Meeting, Fiscal Council, Board of 

Directors and its committees, Auditing (Internal and External), Ombudsman’s Office, Executive Board and it's 

committees, according to the following chart.

Setting 
strategies and
monitoring its 
execution.

Proposal and 
execution of 
strategies. 
Management and 
supervision of 
operations.

SHAREHOLDERS’  
GENERAL  MEETING

FISCAL COUNCIL

BOARD OF 
DIRECTORS

BOARD OF  DIRECTORS COMMITTEES

A

D

B

E

C

F

AUDITING

OMBUDSMAN

CEO

EXECUTIVE 
BOARD

EXECUTIVE OFFICERS

TECHNICAL  
STATUTORY  
COMMITTEES

1

5

2

6

3

7

4

8

ADVISORY
OR DELIBERATIVE 
COMMITTEES*

BOARD OF DIRECTORS COMMITTEES:
A  Strategic
B  Finance
C  Audit
D  Health, Safety and Environment
E  Nomination, Compensation and Succession
F  Minority 

TECHNICAL STATUTORY COMMITTEES:
1  Production and Technology Development
2  Exploration and Production
3  Refining and Natural Gas
4  Financial and Investor Relations
5  Corporate Affairs
6  Governance and Compliance
7  Strategy, Organization and Management System
8 

Investments and Divestment

We also rely on a Special Investigation Committee, of an 

independent nature and that reports directly to the Board 

of Directors. Comprised of three members, two of which are 

external, independent and with renowned technical knowledge,

and our Executive Director of Governance and Compliance, 

this committee operates as spokesperson in the independent 

investigations regarding the implication of the Car Wash 

Operation. The recommendation of this Committee, since its 

creation in December 2014, have allowed for the improvement 

*THE EXECUTIVE BOARD MAY CREATE ADVISORY OR DELIBERATIVE  
COMMITTEES ACCORDING TO THE RELEVANCE OF TOPICS AND SUBJECTS.

of our processes.

For more information on the Board of Directors and Executive Board 
committees, see the following item on our website: Corporate Governance/
Governance Bodies/Committees

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We have been promoting strengthening actions for our governance, to establish better practices aligned with our 

strategy and in compliance with the requirements of new governance regulations adopted by the company (Law 

No. 13.303/2016, Decree No. 8.945/2016, Corporate Governance Program for State-Owned Companies of B3 and 

request for joining the special listing segment Level 2 of Corporate Governance of B3.

112

Revision of the 
governance 
model and 
organizational 
management, 
with the definition 
of our new 
organizational 
structure

Structuring
of the new 
Governance, Risk 
and Compliance 
(GRC) Area

Collegiate 
decisions
replacing 
individual ones

Revision of  
the Bylaws

Creation of 
five Statutory 
Committees 
linked to 
the Board of 
Directors

Increased 
level of 
accountability 
for our 
managers

Revision of the  
competence 
limits of the 
Board of 
Directors 
and of the 
Executive
Board

Approval
of the Training 
and Qualification 
Program in 
Corporate 
Governance

Creation of 
Technical 
Statutory 
Committees
to assist the 
Executive Board

Disclosure 
of corporate 
governance 
instruments on 
our website

Installation of 
the Statutory 
Audit 
Committee 
(CAE)

Revision of the 
Code of Best 
Practices 

Creation of 
Executive 
Committees of a 
deliberative
and/or advisory 
nature

Creation
of the Minority 
Committee

Revision of 
the Bylaws

Publication
of the Annual 
Letter of Public 
Policies and 
Corporate 
Governance  2016

Revision of 
the Corporate 
Governance 
Guidelines

Approval of 
the position of 
Deputy Officer 
of Governance 
and Compliance

Administrator 
Training
Program

Revision of 
the Code of
Best Practice

Revision
of the
Bylaws 

Provision of  
Distance Voting

Certification in 
the Corporate 
Governance  
Program for  
State-Owned 
Companies of  B3

Request for 
joining the 
special listing  
segment Level 
2 of Corporate 
Governance of B3

Obtain the 
Governance Seal
IG-SEST Level 1 
for state-owned 
companies

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES201620172015113

The review of the Bylaws, publication of the Annual 

Letter of Public Policies and Corporate Governance, 

• Public interest:  the Bylaws now foresee, in a clear and 
transparent manner, that our activities may be guided 

Distance Voting 

implementation of Distance Voting and the Regulations on 

by the Federal Government to contribute to the public 

Contract Bidding stand out among the changes in 2017, as 

interest that justified our creation. However, if said 

well as revisions to some of our policies that make up the 

Federal Government guidance leads us to assume 

constant search to improve our Code of Best Practices.

obligations and responsibilities in conditions other 

Bylaws

The revision of the Bylaws in 2017 included the following 

changes, among other points:

•  Minority  Committee:  expansion  of  this  Committee’s 
duties,  which  began  to  examine  and  issue  opinions  on 

certain  matters,  in  an  advisory  and  non-binding  nature, 

and  through  registration  in  minutes  published  in  the 

Shareholders’ General  Meeting Manual. 

The holders of preferred shares do not have a right to vote, 

but acquire the right to a voice through their representatives 

on the Minority Committee.

•  Tag  along  of  100%  for  preferred  shares:  inclusion  of 
clauses  that  ensure  the  concession  of  100%    tag  along 

for preferred shares, under the same conditions granted 

to common shares, in addition to rules for public offering 

of shares acquisition.

than those of any other corporation of the private 

sector operating in the same market, they must be 

defined in law or regulations and have their costs and 

revenue broken down and published. In addition the 

Federal Government must reimburse us, each fiscal 

year, for the difference between the market conditions 

and the operating result or economic return of the 

undertaken obligation.

• Prohibition of reappointment: the administrators and 

audit board members who do not participate in annual 

training provided in the last two years may not be 

reappointed to the position. 

Annual Letter of Public Policies  
and Corporate Governance

We published the Annual Letter of Public Policies and 

Corporate Governance 2016, intended for the general 

public and joining, in a synthetic manner, the main 

•  Arbitration Proceedings: the provision for arbitration 

information regarding commitments to achieve public 

proceedings was adapted to the B3 Level 2 regulations, 

policy objectives, activities performed, control structure, 

except for disputes or controversies regarding Petrobras 

economic-financial data, risk factors, policies and 

activities based on Article 1 of Law No. 9,478, dated 

corporate governance practices and a description of our 

August 06, 1997, and subject to the provisions of our 

administration’s composition and compensation. 

Bylaws, with respect to the public interest that justified 

its creation, as well as to disputes or controversies 

involving unavailable rights.

Our Bylaws and Annual Leter of Public Policies  
and Corporate Governance are available on 
our website: www.investidorpetrobras.com.br/en

We implemented the distance voting process in 2017 

for our shareholders in the Ordinary and Extraordinary 

Shareholders’ General  Meetings (AGO and AGE, 

respectively), which makes it easier for shareholders to 

exercise their rights. Distance voting is a CVM requirement 

for general shareholders’ meetings where members of the 

board of directors and fiscal council are elected. However, to 

stimulate our shareholders’ participation, we expanded this 

option to all AGO and AGE votes.  

Bidding and Contract Regulation

To govern the general bidding standards and attend to the 

requirements of Law No. 13.303/2016, we published our 

Bidding and Contracts Regulation in January 2018. The 

document presents the new ways of hiring, the steps to be 

taken in bidding processes, contract management and the 

ancillary procedures, including supplier registration.

One of the main themes addressed by the new legislation

addresses hiring regulations, with changes and innovations 

regarding the regulations in force to that point. The law 

determines that all hiring must be performed, as a rule, 

through public bidding, which means it will be open to any 

interested party that has conditions to fulfill the bidding 

notice. This new feature broadens the participation of 

suppliers and makes our processes more transparent.

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• Petrobras' Dividend Distribution Policy;

RECOGNITION OF OUR PROGRESS

The regulation is being expanded in a progressive 

manner, by organizational units, since February 2018.

To present the changes brought by Law No.13.303/2016,  
we launched the New Hiring Rules website, accessed at:  
http://contratacao.petrobras.com.br/en

Petrobras Code of Best Practices

• Communication Policy; and

• Petrobras’ Related Party Transactions Policy.

In compliance with the State-Owned Companies Law, the 

Corporate Governance Program for State-Owned Companies 

of B3 and the new CVM instructions, we made changes to the 

following policies in 2017: Relevant Act or Fact Disclosure and 

Our Code of Best Practices joins the main 

Negotiation of Securities Policy; Business Risk Management 

governance policies:

Policy; Appointment Policy; and Related Party Transactions 

• Relevant Act or Fact Disclosure and Negotiation of 

Policy. Changes were made to the latter on the provision for 

Securities Policy;

• Appointment Policy for Members of the Audit 

Committee, Board of Directors, Executive Office and 

officers in the general structure of Petrobras and 

Petrobras System Companies;

• Corporate Policy;

• Business Risk Management Policy;

performing prior analysis of a set of transactions on the part 

of the Statutory Audit Committee, in situations where prior 

analysis by the Minority  Committee is also required, under the 

criteria of materiality of the transactions and, in accordance 

with the provisions of the State-Owned Companies Law,  

the provision for at least an annual revision of this policy  

was included.

Our advances in governance, reaffirming our 

commitment to continuous governance improvement and 

alignment to best market practices, are bringing results: 

•  we received certification in the "Corporate Governance 

Program for State-Owned Companies of B3 and 
created for the purpose of encouraging state-owned 

companies to improve their corporate governance 

practices and structures.

• we obtained full marks (10) in the Governance Indicator 
(IG-SEST), prepared by the Secretariat of Coordination 

and Governance of State-Owned Companies (Sest). 

With this result, we attained Level 1 Sest governance.

•  we approved changes to our Bylaws in the Shareholders’ 
General Meeting for membership in the special listing 
segment Level 2 of Corporate Governance of B3. We 

forwarded a formal request to B3 for membership in 

the referred listing segment and, if approved, we will 

• Policy and Guidelines of the Ombudsman Function 

for the Petrobras System;

Our Policies are available on the website:  www.investidorpetrobras.
com.br/en/corporate-governance/governance-instruments/code-best-
practices-and-associated-policies

sign, along with the Federal Government, as controlling 

shareholder, the Level 2 participation agreement.

“SIMPLIFY PETROBRAS” PROGRAM

The purpose of the “Simplify Petrobras” Program is to reduce red tape and provide agility in decision-making, 

without compromising compliance and security. Its expected result is an increase in productivity by simplifying 

processes. It is made up of projects in different areas, wherein the scope of each one is defined after extensive 

diagnostics with leaders and employees. Its governance consists of a Management Committee, which is the 

guidance and decision-making instance. Through December 2017, the Program contributed to simplifying 

more than 100 processes, whose benefits include reduction of procedural time limits and of costs with 

redundant systems, scanning and automation of reports, with less document printing, and incresing decision 

making agility.

These initiatives help perpetuate the advances made in 

our corporate governance.

See Intellectual Capital for other references to  
our governance improvements.

For further information on Corporate Governance, access our
website: Governança Corporativa/Instrumentos de Governança.

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115

OPERATION CAR WASH (LAVA JATO)

We do not tolerate any form of corruption and 

participation in new bidding processes and 

consider any illegal acts involving our employees 

from signing new contracts with us. On a case 

and suppliers inadmissible. We are officially 

by case basis, Petrobras can consider again sign 

recognized as victims of crimes disclosed in the 

contracts with those suppliers who cooperate 

Car Wash Operation. For that reason, we are acting 

with the investigation of the authorities and 

as assistants to the prosecution and an interested 

is subjected to the Integrity Due Diligence 

party in 49 criminal proceedings filed as a result of 

process, which includes verification of the 

the Car Wash Operation. We are awaiting approval

existence and application of an effective 

of qualification in two more proceedings. 

integrity program, based on the parameters set 

The purpose of the lawsuits is to charge for 

forth in Article 42 of Ordinance No. 8.420/15.

crimes of criminal organization, corruption, 

money laundering, bidding fraud, illegal acts of 

We have been taking necessary measures 

administrative misconduct, among others.

to recover from damage suffered as a result 

of these acts, including those related to our 

We continue to monitor the investigations 

corporate image. That’s why we filed 15 public 

and effectively cooperate with the work of the 

civil legal actions up to December 2017 for 

competent authorities to clarify the facts.

acts of administrative misconduct, including 

We presented to the competent authorities the 

investigations result in leniency agreements 

non-compliance items found in investigation made 

with the companies investigated or cooperation 

by internal committees instituted to verify possible 

agreements with individuals who agree to 

irregularities in contracts with service providers.

return funds, we may be entitled to receive 

claims for moral damages. Furthermore, as the 

For certain companies investigated by the Car 

already received, as compensation for incurred 

part of these funds. Therefore, we have 

Wash Operation, we have relied on precautionary 

measures since 2014 that prevent their 

damages set forth in leniency and cooperation 
agreements, BRL 1,475,586,737.78 up to 
December 2017.

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COLLECTIVE ACTION (CLASS ACTION)  
AND RELATED PROCEEDINGS

the same judge of the Federal Court of New York, and one 

its subsidiaries and the company’s former managers.

was filed in the Federal Court of the Eastern District of 

The Foundation claims to represent an unidentified 

Between December 2014 and January 2015, five 

collective actions (class actions) were filed by 

investors against Petrobras before the Federal Court 

for the Southern District of New York, in the United 

States. These lawsuits were later consolidated into 

one collective lawsuit, where the claimants alleged 

that Petrobras supposedly reported materially false 

information and committed omissions capable of 

inducing investors to error.

In January 2018, we signed an agreement to finalize

the class action suit in which we agreed to pay USD 

2.95 billion, in two installments of USD 983 million 

and a final installment of USD 984 million. The first 

installment was paid on March 1, 2018 and the 

second installment will be paid within ten days of 

final approval by the Federal Court of New York. The 

last installment shall be paid (i) within six months of 

final approval or (ii) on January 15, 2019, whichever 

comes last. The total amount of this agreement was 

recognized in our 4Q17 results.

In addition to the consolidated class action suit, 33 

individual lawsuits were filed by investors before 

Pennsylvania, with allegations similar to those presented 

group of investors and demands a legal ruling as to the 

in the class action lawsuit. Of this total, we have already 

alleged illegality  defendants' conduct regarding the 

celebrated agreements in 21 individual lawsuits and 13 are 

investors that acquired shares and securities issued 

still pending. Since the claimants in this individual lawsuits 

by Petrobras and its subsidiaries outside the U.S., due 

are eligible to participate in the agreement signed in the 

to the alleged financial loss suffered as the result of 

class action lawsuit, the individual cases may be terminated, 

false financial information disclosed by the company, 

if they agree with the terms set forth. However, these 

supposedly revealed by facts discovered in the Car 

individual claimants will also have the option of not joining 

Wash Operation.

the class action lawsuit agreement and in this case, such 

lawsuits will be maintained.

Given the uncertainties present at this time, it is not 

possible to make any safe assessment regarding any 

In addition to the amount regarding the class action suit, to 

risks related to this dispute. We deny the allegations 

reflect the agreements signed with the individual claimants, 

made by the Foundation and are strongly defending 

as well as negotiations in advanced stage with other 

ourselves in this suit.

individual suit claimants, we recognized BRL 1,476 million 

in the result throughout the process (BRL 1,215 million of 

which was recognized in 2016).

Other related proceedings

Class action lawsuit filed by the investors  
Foundation in the Netherlands

In January 2017, Stichting Petrobras Compensation 

Foundation filed a class action lawsuit in the Netherlands, in 

the District Court of Rotterdam, against Petrobras, some of 

We are also part of arbitrations and legal proceedings 

in Brazil, which are currently in their initial stages. 

These lawsuits were filed by investors that purchased 

shares in the B3 and claim losses resulting from the 

acts revealed by the Car Wash Operation. 

For further information on class action lawsuits and  
related proceedings, please refer to  
Financial Statements (note 30.4).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESEthics  

We believe that ethics is a commitment of each 

one for the good of all. We are constantly seeking 

ethical behavior throughout relations with different 

stakeholders through the dissemination of ethical 

principles and conduct commitments, among other 

references, which regulate the conduct of the workforce. 

In December 2017, we reached approximately 96% of 

the workforce with training on our Code of Ethics and 

Code of Conduct of the Petrobras Group.

Addtionally, in 2017 we providade training on ethics 

management for the members of the Board of 

Directors, with the participation of members of the 

Executive Board.

For further information on ethics, see Sustainability 2017

117

In the Code of Ethics, we present the main ethics principles 
(respecting life and all human beings, integrity, truth, honesty, 
justice, equality, institutional loyalty, responsibility, diligence, 
merit, transparency, legality, impersonality and consistency 
between speech and practice) and the conduct commitments 
that must be followed by the members of the Board of Directors, 
Fiscal Council and Executive Board, as well as our employees, 
interns and service providers.

The Code of Conduct is intended for the same target 
audience, and introduces the consequences of the Code of 
Ethics principles, with behavioral guidelines for situations in 
professional life or situations that arise from it.

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PETROBRAS CORRUPTION PREVENTION PROGRAM (PPPC)

• The PPPC is driven by continuous actions on prevention, detection and correction of acts of fraud, corruption 

and money laundering.

• Intended for our different stakeholders, such as clients, suppliers, investors, partners, public authorities, own 

employees and service provider companies.

• The program has been continuously improved and it adheres to the best market practices and anticorruption 

laws, especially Law No. 12.846/2013; to the Foreign Corrupt Practices Act (FCPA), U.S. federal law of 1977; and 

to the UK Bribery Act, a British law to fight and prevent corruption of 2010.

Compliance and
Internal Controls 

We work to disseminate a compliance culture, in the 

prevention, detection and correction of cases of fraud, 

corruption and money laundering, in the management 

of our internal controls, analysis of the integrity of our 

managers and counterparts, seeking to ensure a healthy 

environment for our business.

We have a Corporate Compliance Policy, which intends to 
describe and disclose the commitments we assume with 

respect to the promotion of the highest ethical values 

and transparency when conducting business, with zero 

tolerance for fraud, corruption and money laundering. 

For integration and strengthening of the compliance 

initiatives, we use, in addition to the Code of Ethics and 
Code of Conduct, the Petrobras Corruption Prevention 
Program (PPPC).

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES119

In line with our goal of being a reference in ethics and integrity, we improved initiatives in 2017 to

mitigate the possibility of acts that set aside or violate the existing controls or  acts not in compliance with our 

internal policies and standards,  and with the laws applicable to our operations. All controls are part of a set of new 

procedures and actions to improve governance and compliance. The main actions implemented include:

INICIATIVE

DEFINITION

IMPROVEMENTS 2017

Integrity Background 
Check  (BCI)

Summary of information on the integrity of candidates to 
management and senior management positions to support the 
manager prior to making a decision.

Additional integrity requirements become mandatory after the 
inclusions of the Nomination Policy for members of the boards and 
executives in the Bylaws, assessed by the BCI process.

Integrity Due
Diligence (DDI)

Analysis of integrity of the counterpart that allows us to become 
aware of and assess integrity risks to which we may be exposed in our 
relationships.

It was extended to other stakeholders, such as clients, sponsored 
entities and companies interested in divestment processes for 
assets and/or corporate equity interests, in strategic and operational 
partnerships, in addition to suppliers of goods and services, which have 
been analyzed since 2015.

Disciplinary Committee 

Created to reinforce our system of consequences, guide,
standardize and monitor the application of disciplinary sanctions in 
cases related to fraud or corruption.

Improvement of the committee’s assessment process through a matrix 
that captures the accumulated experience of case analysis.

Complaint Channel

Independent channel that provides confidentiality to the 
complainant, secrecy and integrity of information, traceability
of the processes and full handling of the complaints.

Revision of the handling and monitoring processes for reports of fraud 
and corruption filed and sent by the complaint channel outsourced for 
further internal investigation.

Commitment to 
Compliance Attitude

Constant requirement for assessment of the results of all employees, 
for the purpose of assessing the capacity to perform the activities 
focused on the prevention of noncompliance, respecting the 
standards, procedures, regulations and laws, in order to strengthen 
the internal control environment, our image and reputation and fight 
deviations related to fraud and corruption.

Only employees who have concluded mandatory training within the 
established deadlines in compliance and ethics may be assessed as 
complying with the attitude.

For further information on our Complaint Channel,
see Social and Relationship Capital and Sustainability 2017.

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LINES OF DEFENSE

With the “three lines of defense” model, we strengthened our internal control system and contributed to allowing 

the organization to reach its objectives through risk management in a standardized manner and to the resulting 

implementation of effective controls. In this model, each group of managers that comprises the lines of defense 

performs a distinct role in the internal control system, according to our governance structure.

BOARD OF DIRECTORS/AUDIT COMMITTEE

F

I

R

S

T

L

I

N

E

O

F

D

E

F

E

E
S
N
E
F
E

E                         SECOND LINE OF   D E F E N S E                           TIR D LINE OF D

N

S

INTERNAL AUDIT

MANAGERS AND TEAMS 

OPERATIONAL UNITS 

BUSINESS AREAS

FIRST LINE OF DEFENSE 
The business area managers have 

the duty to manage risks and are 

responsible for implementing corrective 

actions to resolve deficiencies in 

processes and controls.

INTERNAL CONTROLS 

COMPLIANCE RISK 

MANAGEMENT

INFORMATION
SECURITY 

OMBUDSMAN

OTHER  
CORPORATE DUTIES

SECOND LINE OF DEFENSE 
The different corporate duties of risk 

control and compliance supervision 

support the development and/

or monitor the control activities 

performed by the managers.

CHECK LIST

EXTERNAL
REGULATORS

CHECK LIST

EXTERNAL
AUDIT

THIRD LINE OF DEFENSE 
The Internal Audit assesses, in and 

independent manner, the efficiency 

of the risk management and the 

effectiveness of the internal control 

system, reporting any deficiencies and 

proposing improvement actions.

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121

The administration found 

that our actions were capable 

of correcting, in all relevant 

aspects, all significant 

deficiencies identified in 

previous exercises.

INTERNAL CONTROLS

(iii) management, revision and monitoring of access to 

the corporate management system, including critical 

As part of our compliance process, we have an internal 

functions and segregation of duties; and

control system that seeks to ensure the mitigation of 

corporate risks of strategic, business, financial compliance 

or operational nature, providing reasonable security to 

obtain our objectives.

(iv) generation of data to calculate actuarial liabilities related 

to our healthcare plan (AMS) and pension plan (Petros), 

as well as monitoring of certain assets of the benefits 

plans generated by the Petros Foundation.

Using a risk analysis, we identify the more sensitive 

processes and develop appropriate controls. The 

effectiveness of these controls is tested internally and also 

by independent auditors.

Our managers, supported and supervised by senior 

management, implemented several actions to correct 

these deficiencies in 2017, seeking to strengthen our 

control environment.

Once we identify any control deficiency, we correct it and 

propose improvement actions, as well as in the diagnosis 

of potential occurrences in other areas.

A deficiency, individually or together with other 

deficiencies, may be classified as significant if it has 

sufficient importance to deserve management’s attention.

In 2016, we identified significant deficiencies related to the 

following controls which, however, did not cause impacts 

on our financial statements:

(i) identification of the need to perform accounting 

adjustments to certain down payments to suppliers that 

did not result in future economic benefits, as well as 

identification of the need to report expenses with the 

dissolution of the respective agreements;

(ii) classification of the possibility of loss with contingencies;

At the end of 2017, our administration assessed the 

effectiveness of our internal controls on financial 

statements based on criteria set forth in the Integrated 

Internal Controls Structure, issued by the Committee of 

Sponsoring Organizations of Treadway Commission (Coso). 

Based on this assessment, using the internal control 

deficiencies classification of Brazilian Accounting Standard 

265 (NBC TA 265), the administration found that our 

actions were capable of correcting, in all relevant aspects, 

all significant deficiencies identified in previous exercises. 

In this manner, it concluded that our internal controls on 

financial statements were effective

on December 31, 2017.

For further information of our improvement of our Internal Control, 
please see Reference Form (item 5.3) avaliable in our website: www.
investidorpetrobras.com.br/en.

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Risk Management  
123

Crisis Management 
125

Opportunities 
125

RISKS AND 
OPPORTUNITIES

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Risk Management

• respect life in all of its diversity;

• full alignment and coherence with our Strategic Plan;

• ethical operation in compliance with legal and regulatory 

RISK  
GROUPS

The integrated and proactive management of risks 

requirements;

is fundamental for delivering results in a secure and 

• integrated risk management;

sustainable manner.

Since 2014, our risk management process has been 

centered on a corporate area, allowing for standardization 

• guidance of risk response actions focused on 

the aggregation or preservation of value for the 

shareholders and business continuity.

STRATEGIC

Risks that can compromise the strategic objectives 
and/or the fulfillment of the Business and 
Management Plan. 

and uniformity of the risk analyses of the Petrobras 

In 2017, we revised our Corporate Risk Management Policy 

BUSINESS

Group and management of risk responsibilities, which are 

to incorporate the recent governance improvements as 

structured according to the three lines of defense model.

well as facilitate their adoption by the other companies 

of the Petrobras Group. In addition, the duties of the 

Executive Risk Committee were inserted and some of 

the managers’ duties were altered, to make their risk 

management roles more evident.

The risks to which we are exposed are classified in five 

groups, according to our risk management system: 

Strategy, Business, Finance, Compliance and Operations.

We have an Executive Risk Committee for the purpose of 

advising the Executive Board on the analysis of matters 

specific to risk management. As such, each organizational 

unit must identify, prioritize, monitor and, along with the 

Executive Management of Corporate Risks, periodically 

notify the Executive Risk Committee of the main risks and 

the mitigating actions planned.

To assist in this process, our Corporate Risk Management 

Policy establishes guidelines and responsibilities and is 

based on the following fundamental principles:

For further information on the three lines of defense model and 
governance improvements, see Governance and Compliance.

For information on the risks of each group, see the Risk Factor session 
of the Reference Form and Form 20F, available on our website:  
www.investidorpetrobras.com.br/en. On Form 20F, we describe two 
more groups, in addition to the five cited above: one related to Brazil 
and to our relationship with the Brazilian Federal Government and 
another with risks related to our investors.

Risks related to the company’s business, according  
to its value chain, specific to an integrated oil 
company (exploration and production, refining, 
distribution, natural gas, transportation, etc.)

FINANCIAL

Market, credit and liquidity risks, which  
may negatively affect cash flow and the  
financial statements. 

COMPLIANCE

Risks related to compliance with laws and  
regulations of our Code of Ethics, Code of  
Conduct and other related documents.

OPERATIONAL

Gathers risks resulting from failures, deficiencies 
or inadequacy of internal and industrial processes, 
supply of goods and services, systems, as well as 
natural disasters and/or third party actions. 

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In the process of elaborating the Business and Management Plan 2018-2022, senior management and other executives 

identified the risks that may impact its implementation. Among the main risks identified, we highlight:

MAIN 
RISKS

MITIGATION

CHANGES RELATED TO  
MARKET CONDITIONS

Such as oil and natural gas  
price volatility, product  
sales and margins

DELAYS IN 
CONSTRUCTION  
OF PLATFORMS

• Continuous monitoring of the evolution of the external scenario and of the operation of  

our different stakeholders;

• Robust planning process and portfolio management;

• Improvement of the efficiency of operations.

• Qualification of suppliers according to the new system, established by the Supplier Base 

Management Program, which ensures greater hiring security;

• Development of the supplier base, seeking to enhance competitiveness in the hiring processes;

• Promotion, through institutions of which it is a part, of the construction of a business environment 

that favors the viability of projects that stimulate oil industry activity in Brazil and consequent 
activity throughout the productive chain.

PERFORMANCE OF 
DIVESTMENTS AND 
PARTNERSHIPS

• Continuous analysis of the partnership and divestment portfolio, seeking to adapt it to our 

necessities and to market opportunities;

• Comprehensive identification of risks and elaboration of action plans to increase chances of success 

for partnership and divestment projects.

LEGAL PROCEEEDINGS 
AND CONTINGENCIES

• Management of the contingency portfolio with a risk matrix and internal controls of the processes and routines;

• Governance practices for analysis and collegiate review for relevant causes;

• Internal regulations and standards for the work process throughout all steps of the process;

• Creation of work groups for relevant processes focused on improvement of the theses, differentiated 

support for the processes and treatment of the root cause;

• Legal analysis prior to decision-making, which generates inputs for the definition of more robust 

procedures with less risk of judicial questioning.

MAJOR ACCIDENTS/
ASSET INTEGRITY

• Continuous inspection and maintenance programs for our facilities and training for our workforce for 

the correct compliance with safety requirements, according to best international practices.

124

HEDGE POLICY

We preferably maintain exposure 

to the price cycle, avoiding 

the use of derivatives to 

systematically protect purchase 

or sale operations of goods 

whose objective is to attend to 

our operational needs. However, 

subject to analysis of the business 

environment and of perspectives 

of fulfilling the business plan, the 

execution of occasional protection 

strategy may apply. Derivatives 

transactions performed in 2017 

had the exclusive purpose of 

protecting results expected from 

short-term trade transactions.

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Crisis Management

Opportunities  

In 2017, we launched the Crisis Management Guide. 

Our Corporate Risk Management Policy not only 

The document attends to the recommendations of 

considers anticipating the threats that may negatively 

Strategic Partnerships: our partnerships are formed 
along with companies that excel in all areas where we 

the Corporate Risk Management Guide of the Brazilian 

affect our strategic, economic-financial, operational 

operate. We believe that the establishment of these 

Institute on Corporate Governance (IBGC) and B3’s 

or compliance objectives, but also takes advantage 

relationships allows us to reduce our debt, helps us 

Corporate Sustainability Index.

of the positive aspects of the risks, identifying and 

support future investments, allows us to share business 

strengthening new business opportunities, processes 

risks, in addition to contribute to technical and/or 

The Crisis Management Guide formalizes and addresses, 

and products, or even improving existing ones, resulting 

technological exchange and to improve governance in 

in a structured and integrated manner, the procedures 

in actions and projects that are continuously covered by 

long-term decision making.

and response teams for unplanned events (leaks, fires, 

our strategic planning. In the context of the challenges 

operational outage, intentional acts, fraud, legal issues, 

associated with energy industry transformations, we 

Our notorious knowledge in deep and ultra-deep waters, 

etc.) with potential to generate a crisis.

identify the following opportunities:

Recomposition of the exploration portfolio: we are 
recomposition our exploration portfolio with the 
acquisition of new areas in the 14th concession round 
and in the 2nd and 3rd production sharing rounds, with 
an expectation to increase the average of exploration 

as well as our pioneerism in the introduction of new 

technologies, have allowed the conclusion of several 

partnerships in exploration and production projects in 

the last two decades. More recently, we expanded our 

partnerships to explore opportunities in natural gas, 

transportation and marketing of our products, as well 

as low carbon initiatives. We are studying a model that 

wells per year. Also, new pre-salt discoveries occurred in 

allows us to extend the benefits of the partnerships to 

the Campos Basin, such as Forno, Brava and Tracajá. We 

the refining segment.

continue to be active and selective in coming auctions in 

the production sharing and concession regimes already 

announced by the ANP in 2018 and 2019.

For further information on our partnerships,
see Social and Relationship Capital.

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Review of the Assignment Agreement: throughout 
the execution of the operations under o assignment 

Low Carbon Economy: a set of factors is accelerating the 
march toward a low carbon economy. In particular, the 

agreement contract, with the volume of information 

commitments undertaken by the countries of the Paris 

obtained by drilling more than 50 wells and long-term 

Agreement (in 2015) represent a landmark that stimulates 

production tests, associated with extensive knowledge 

the energy industries to join their actions with global 

acquired in the pre-salt layer of the Santos Basin, it was 

efforts to mitigate climate change.

possible to conclude that there are volumes of more than 

5 billion barrels of oil equivalent originally contracted. 

The transformations promoted by the energy transition 

Thus, we consider that the existence of surplus volumes 

impose enormous challenges to our traditional business in 

in the areas under Assignment Agreement constitute 

the oil and gas industry. Preparing for this context requires 

an opportunity for both parties, the government and 

better identification, assessment and transparency of the 

Petrobras, to establish a compensation agreement to 

potential risks (physical, regulatory and market) to which 

Petrobras in the assignment agreement review process.

our assets and business are exposed. It also requires us 

Digital transformation: recent advances in the 
acquisition and analyses of data, connectivity, 

to broaden our participation in initiatives and forums on 

climate change. In this sense, strengthen our planning and 

expanding our institutional engagement for the purpose 

artificial intelligence, robotics and other technologies, 

of understanding the context, we define strategies and 

are changing sources of advantage.  The increase 

identify improvement possibilities in our enterprises that 

perception among investors  that the general of value 

are part of the emerging opportunities.

expected from the companies is increasingly dependent 

on the adoption of digital technologies and of new 

Since November 2017, we have been participating in the 

forms of work, cooperation and innovation. 

Oil and Gas Climate Initiative (OGCI), an initiative formed by 

ten oil and gas companies (BP, CNPC, ENI, Pemex, Reliance, 

Specific studies on the oil and gas industry indicate 

Repsol, Saudi Aramco, Shell, Statoil and Total), committed 

several opportunities of value aggregation with the 

to investing USD 1 billion in ten years to stimulate low 

adoption of digital solutions with low uncertainty and high 

carbon technologies, as an oil and gas industry response 

maturity. The order of magnitude of this potential and 

to the challenges of climate change.

the need to prepare for a new competitive environment 

is causing the major companies in the sector to structure 

their digital transformation journeys. 

For further information on Digital Transformation,  
see Sustainability 2017.

For further information on Low Carbon Economy,
please refer to Sustainability 2017.

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Annexes 
128

Acknowledgments  
129

Glossary 
130

Management and  
Editorial Staff 
132

OTHER  
INFORMATION

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES128

Annexes

CONTRACTUAL OBLIGATIONS

The following table summarizes our obligations and commitments on December 31, 2017.

INFORMATION ON THE PROVISION OF SERVICES OTHER THAN THE 

EXTERNAL AUDIT BY THE INDEPENDENT AUDITOR – CVM INSTRUCTION 

381/2003

Our corporate management instruments are based on our Code of Ethics and 

Code of Good Practices and on the Corporate Governance Guidelines.

Article 30 of our Bylaws determines that the independent auditors cannot 

provide us consulting services during the term of the audit agreement.

On December 20, 2016, we hired KPMG Auditores Independentes (KPMG) to 

provide independent auditing services for fiscal years 2017 to 2019, with a 

BALANCE SHEET ITEMS1

   Debt obligations 2

PAYMENTS DUE BY PERIOD 

Total

2018

2019 
-2022

2023
on

360,724

23,160

155,081

182,483

   With transfer of benefits, risks and asset control

759

84

242

433

   Provision for descomissioning 3

47,347

3,133

5,525

38,690

Total of the balance sheet items

408,830

26,377

160,848

221,606

OTHER CONTRACTUAL COMMITMENTS

   Natural gas ship-or-pay 4

   Service contracts

23,182

4,678

18,504

-

189,907

66,090

53,060

70,757

renewal possibility for another two years.

   Natural gas supply agreements 4

26,066

4,616

21,450

-

KPMG provided the following services during the 2017 fiscal year, including for 

   Purchase commitment

29,782

21,944

7,777

61

   Without transfer of benefits, risks and asset control

304,398

27,844

83,505

193,049

our subsidiaries and controlled companies:

SERVICES

Accounting Audit

SOX Audit

Additional services related to audits

Tax Audit

TOTAL SERVICES

BRL

19,214

3,627

1,178

833

24,852

Total of other commitments

573,335

125,172

184,296

263,867

TOTAL

982,165

151,549

345,143

485,473

1 Excludes the amount of R$ 121,916million related to our pension and medical benefits obligations, which are partially 
funded by R$49,704 million in plan assets. Information on employees’ post-retirement benefit plans, including a 
schedule of expected maturity of pension and medical benefits obligations, is presented in Note 22 to our audited 
consolidated financial.

2 Includes accrued interest, short-term and long-term debt (current and non-current portions). Information about our 
future interest and principal payments (undiscounted) for the coming years is presented in Note 33.6 to our audited 
consolidated financial statements.

3 Includes R$563 million of liabilities related to assets classified as held for sale.

4 The current import contract is expected to terminate in December 2019, but it will be automatically extended until the 
entire contracted volume be taken by Petrobras up to, at least, April 2022.

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Acknowledgments

We thank our employees for their dedication and performance, which 
has enabled the recovery of the company, and our shareholders, the 
market and society, for the confidence in the company’s recovery 
process, pride of all Brazilians. We also thank professor Luis Nelson 
Guedes de Carvalho, chairman of our Board of Directors, for the 
initiative to produce the first Integrated Petrobras Report.

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Glossary

Terms not listed in this glossary were defined throughout  
the text.

Free commercialization environment (ACL): market 
segment in which electricity purchase and sale operations are 
performed, the object of bilateral agreements freely traded, 
according to specific marketing rules and procedures.

Regulated trade environment (ACR): market segment in 
which electricity purchase and sale operations are performed 
between sales and distribution agents, preceded by bidding, 
except the cases set forth in the law, according to specific 
trading rules and procedures.

Boed: barrels of oil equivalent per day. 

Brent: oil used as one of the main references in the 
international oil market.  Dated contracts for Brent or its 
derivatives in the financial market reference several oil 
purchase and sale agreements in the world.

Class action: a type of collective lawsuit set forth in foreign 
law that allows a class composed of individuals who have 
suffered the same damage, or harmed by the same fact and, 
therefore, with a common interest,  to claim compensation 
together for damages suffered.

CO2: carbon monoxide.

Public Ethics Commission (CEP): the Public Ethics 
Commission, bound to the President of the Republic, was 
created by an Ordinance of May 26, 1999, authorizing it 
to operate as an advisory instance to the President of the 
Republic and the ministries of the State in matters of public 
ethics; manage the application of the Code of Conduct of 
the Superior Federal Administration, and it must submit 
measures to the President of the Republic to improve the 

document; resolve issues regarding the interpretation of 
its standards, deliberating on omitted cases; investigate, 
by means of a report or ex officio, conducts noncompliant 
with the standards provided therein when practiced by the 
authorities submitted thereto; to resolve doubts on the 
interpretation of the standards of the Code of Professional 
Ethics of the Public Civil Servant of the Federal Executive 
Branch referred to in Decree No. 1.171./1994; coordinate, 
assess and supervise the Public Ethics Management 
System of the Federal Executive Branch; approve its 
internal regulations and choose its chairman.

Completion: oil exploratory phase in which is installed in 
the well the necessary equipment to controllably lift the 
desired fluid to the surface, and allows the installation of 
monitoring equipment in the well.

Condensate:  hydrocarbon mixture in a gaseous state in 
the reservoir which, on the surface, becomes liquid under 
normal atmospheric conditions.

The Assignment Agreement: specific regime of 
exploration and production of oil and natural gas for 
certain deposits located in the polygon of the pre-salt 
layer. Petrobras was directly contracted by the Federal 
Government to discover and produce reserves with a 
maximum limitation of up to five billion barrels of oil and 
natural gas.

Statement of Commerciality: written notification from 
the concessionaire to ANP declaring a deposit as a 
commercial discovery in the concession or sharing area.

Decree No. 8.945/2016: regulates, in the scope of the 
Federal Government, Law No. 13.303, dated June 30, 
2016, which governs the legal statute of the public 
company, joint stock company and its subsidiaries, in the 
scope of the Federal Government, the States, the Distrito 
Federal and the Municipalities.

Local Response Structure: set of resources (human, 
material), defined in the emergency response plan, for 

accident control and to mitigate potential damage in the initial 
phase of the emergency.

Organizational Response Structure: previously established 
structure for emergency management, mobilized for the purpose 
of planning response actions for accident control and to mitigate 
potential damage, defining the resources required.

Occupational exams: examinations performed periodically 
for monitoring, prevention and promotion of workers’ health. 
They include medical, dental and nutritional assessment, with a 
custom approach to clinical and occupational history.

Foreign Corrupt Practices Act (FCPA) of 1977: U.S. federal law 
to fight corruption, to which we are subject due to the fact that 
we have ADRs (American Depositary Receipts) traded on the New 
York Stock Exchange.

FPSO:  Floating production, storage and offloading unit.

GLP-P13: Liquefied Petroleum Gas for residential use, sold in 
canisters of up to 13 kg.

Hedge: transaction or combination of transactions, whether 
financial or otherwise, that produce the effects to fully or 
partially offset the variation of price or value of the good, right or 
obligation.

Impairment:  loss in the recovery value of assets.

The Development Index (ID): the relationship between the 
proven reserves developed and the proven reserves.

Reserve Replacement Rate (IRR): measures the replacement of 
the production by addition of reserves, whether via extensions, 
revisions of estimates or supplemental recovery.

Reserve/Production Rate (R/P): measures the longevity of the 
current proven reserves considering constant production levels.

Law No. 12.846/2013: Anticorruption Law: governs the 
administrative and civil accountability of legal entities for the 
practice of acts against public, national or foreign administration.

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIESLaw No. 13.303/2016:  State-owned Companies Law: governs 
the legal statute of the public company, the joint stock 
company and its subsidiaries, under the scope of the Federal 
Government, States, Distrito Federal and Municipalities.

Law No. 13.414/2017: Annual Budget Law: estimates the 
income and sets the Federal Government’s expenses for a 
certain fiscal year.

Existing Energy Auction: bidding process for contracting 
energy generated by plants already built and that are in 
operation, whose investments have already been recovered and, 
therefore, have the lowest cost.

Alert Limit: maximum permissible parameter of a given 
indicator in a defined period, used to apply corrective actions 
and process improvements.

Concession model: regime of exploration and production 
of oil and natural gas in which a company or a consortium of 
companies performs these activities in an area granted by 
the government. In Brazil, if oil or gas is found, the companies 
securitize the volumes produced and, in return, pay the 
government stake– royalties and the special stake (when 
applicable to the field in production). In Brazil, concessions 
are granted through bidding of areas for oil exploration and 
production, promoted by the National Agency of Petroleum, 
Natural Gas and Biofuels (ANP), which also performs the 
technical regulation of exploration and production activities. 
The concession model is applied in all Brazilian sedimentary 
basins, except for the areas defined in the pre-salt polygon. It 
should be noted that the concession model is adopted in cases 
where the areas were tendered prior to the effectiveness of the 
production sharing system that defined the  pre-salt polygon.

Production sharing model: regime of exploration and 
production of oil and natural gas in which a company performs 
these activities through a production sharing contract between 
a state-owned company, which represents government 
interests, and a company or consortium of companies 
(contractors) for the exploration and production of oil  by 

compensating the parties upon sharing the production  of an 
oil field. Companies or consortia responsible for production 
must pay royalties to the government.  In Brazil, Pre-Salt S.A. 
(PPSA) inspects the costs and has specific powers in consortia 
formed to carry out the activities under sharing. The current 
production sharing model is adopted only for areas of the 
pre-salt polygon, without the effect of amending concession 
contracts for the areas already under contracts executed prior 
to Law No. 12.351/2010. With the advent of the recent Law 
No.13.365, dated of November 29, 2016, Petrobras no longer 
has the obligation to be the operator and hold 30% stake in 
the blocks to be granted under this regime, providing the 
company, however, with the option to express preference to sign 
a contract with the government.

Profit Oil: the surplus in oil that corresponds to the portion 
of oil and/or natural gas production to be shared between the 
Federal Government and the company, according to criteria 
defined in the agreement, resulting from the difference 
between the total production volume and the portions related 
to the cost in oil and the royalties due.

Route 2 Gas Pipeline Project: project conducted by 
partnerships (“Joint Operating Agreement” – JOA), consisting of 
three sections: (i) Section 1 – offshore (Lula – NE to Cernambi): 
18” Gas Pipeline/approx. 19 km. BM-S-11 Consortium: 
Petrobras – 65%; BG – 25% and Petrogal – 10%; (ii) Section 
2 – offshore (Cernambi to Praia do Lagomar – Macaé): 24” 
Gas Pipeline/ approx. 377.5 km. Cabiúnas 1 Consortium; and 
(iii) Section 3 – onshore (Praia do Lagomar to Tecab):  24” Gas 
Pipeline/approx. 4.5 km. Cabiúnas 1 Consortium. “represents 
gas pipeline sections 2 and 3. 

HSE Conduct Treatment System: system to assist managers 
in making decisions regarding expected HSE behaviors, with 
valuation of positive practices and/ or attitudes, and HSE 
behaviors that are not expected, differentiating error from 
violation, enabling the application of employee recognition 
program and the Petrobras disciplinary system.

131

SNOX: catalytic process for the reduction of emissions from gas 
streams, removing solid, liquid and gaseous contaminants and 
generating commercial sulfuric acid.

Suezmax: oil tanker class with dimensions that allow its passage 
through the Suez Canal.

Tag Along: a protection mechanism for minority shareholders 
of a company in the case of alienation of corporate control that 
obligates the purchaser to make a public offering to purchase 
minority interest shares with the right to vote for a price of no 
less than 80% of the amount paid per share with the right to vote, 
as part of the control block, as set forth in article 254-A of Law 
No. 6.404/76.

TRI: Total Recordable Injury Frequency Rate or number of recordable 
injuries with or without lost time, and with casualty, for every million 
man hours of exposure to risk in the period considered.

Long-Term Test (TLD): activity performed during the 
exploratory phase, for the exclusive purpose of obtaining data 
and information for knowledge of deposits.

Refining line: set of processing units that mainly involves 
the separation of oil into oil products, the conversion of oil’s 
heavier parts of lower value into smaller molecules, originating 
nobler oil products, and treatment to adjust oil products to 
market-required quality.

UK Bribery Act of 2010: Anti-corruption law of the United 
Kingdom that allows British courts to rule on crimes related to 
fraud and corruption committed by companies incorporated in 
the United Kingdom or which carry out operations on its territory.

UPGN: Natural Gas Processing Unit.

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EXECUTIVE OFFICERS

132

Executive Director of 
Corporate Affairs

EBERALDO  
DE ALMEIDA  
NETO

Deputy Director of 
Governance and 
Compliance

PAULO  
JOSÉ ALVES

Executive Director of 
Production Development 
and Technology

Executive Director of 
Refining and  
Natural Gas

CEO
PEDRO PARENTE

Executive Director of 
Exploration and 
Production

Executive Director 
of Governance and 
Compliance

Chief Financial  
Officer and  
Investor Relations

HUGO  
REPSOLD JÚNIOR

JORGE  
CELESTINO 
RAMOS

SOLANGE DA SILVA 
GUEDES

JOÃO ADALBERTO 
ELEK JUNIOR

IVAN  
DE SOUZA 
MONTEIRO

Executive Director of 
Strategy, Organization 
and Management 
System

NELSON LUIZ 
COSTA SILVA

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FISCAL COUNCIL

ELECTED BY THE  

ELECTED BY THE FEDERAL 

FEDERAL GOVERNMENT

GOVERNMENT 

Adriano Pereira  
de Paula 

Marisete Fátima  
Dadald Pereira 

Alternate: José Franco 

Alternate: Agnes Maria  

Medeiros de Morais

de Aragão da Costa

BOARD OF

DIRECTORS

Jerônimo Antunes

Member elected by the 

Controlling Shareholder

Marcelo Mesquita de 
Siqueira Filho

Segen  
Farid Estefen

Guilherme  
Affonso Ferreira

Member elected by the 

Member elected by the 

Member elected by the 

Common Shareholders

Controlling Shareholder

Preferred Shareholders

Francisco Petros

Member elected by the 

Controlling Shareholder

ELECTED BY THE COMMON 

ELECTED BY THE 

SHAREHOLDERS

FEDERAL GOVERNMENT

Reginaldo Ferreira 
Alexandre 

Alternate: Marcelo  

Gasparino da Silva

Eduardo César Pasa 

Alternate: Mauricyo José 

Andrade Correia

ELECTED BY THE  

PREFERRED  

SHAREHOLDERS 

Walter Luís  
Bernardes Albertoni 

Alternate: José Pais Rangel

Betania Rodrigues 
Coutinho

Member elected by the 

Employees

Pedro Parente

Member elected by the 

Controlling Shareholder

Luiz Nelson Guedes  
de Carvalho

Chairman of the Board 

of Directors elected by the 

Controlling Shareholder

Durval José  
Soledade Santos

Member elected by the 

Controlling Shareholder

ANNUAL REPORT 2017PETROBRASSAFETYOVERVIEW AND BUSINESS MODELOUR CAPITALSEXTERNAL  CONTEXTBUSINESS PERFORMANCESTRATEGIES AND PERSPECTIVESOTHER INFORMATIONGOVERNANCE AND COMPLIANCERISKS AND OPPORTUNITIES 
 
 
Editorial Staff 

GENERAL COORDINATION,  

PRODUCTION AND EDITION 
Investor Relations  
Social Responsibility  
Strategy and Organization Communication  
and Brands Accounting and Taxes

ADDRESS 

Petróleo Brasileiro S.A – Petrobras
Avenida República do Chile, nº 65 Centro
20031-912 – Rio de Janeiro, RJ
Phone: (21) 3224-4477

INTERNET WEBSITE

www.petrobras.com.br is our internet website, which 
provides general information on the Company, 
including a specific investor relations room, with notes 
on the results, financial statements (Brazilian and U.S. 
standard), annual reports, audio and transcriptions 
of investor presentations, Bylaws, stock quotes, 
shareholder information, etc.

GENERAL SHAREHOLDERS’ MEETING

The General Shareholders’ Meetings (AGO) are held 
in the first four months following the end of the fiscal 
year, according to Article 39 of the Bylaws, at our 
headquarters, located at Avenida República do Chile, 
65, Centro, Rio de Janeiro.

134

DEPOSITORY BANKS

BANCO DO BRASIL S.A

Shareholder Support
Metropolitan Regions and Capitals
Phone: 4004.0001

Other locations
0800.729.9001

Diretoria de Mercado de Capitais
Núcleo de Escrituração de Ativos
Rua Lélio Gama, 105 / 38º andar
20031–201 Centro, Rio de Janeiro, RJ
aescriturais@bb.com.br

Note: Shareholder support is conducted throughout the bank’s  
entire branch network.

ADR

The Bank of New York Mellon Corporation
101 Barclay Street, 22 West, New York, NY, 10286
Tel: (1-888-269-2377)
shrrelations@bnymellon.com
www.adrbnymellon.com/resources/contact-us

SHAREHOLDER SUPPORT

PETROBRAS
Shareholder Support

Av. República do Chile, 65 sala 1002
20031–912 Centro, Rio de Janeiro, RJ
Phone: (21) 3224.1540
0800.282.1540
Fax: (21) 2262.3678  
acionistas@petrobras.com.br

INVESTOR SUPPORT

PETROBRAS
Investor Relations Management

Av. República do Chile, 65 / sala 1002
20031–912 Centro, Rio de Janeiro, RJ
Phone: (21) 3224.1510 / 9947
Fax: (21) 3224.6055  
petroinvest@petrobras.com.br

Graphic project & Layout
Flávia da Matta Design 

Photographs
Andre Luis de Souza Alves Pinto (p. 105) 
Andre Motta (pp. 24, 63, 76, 83, 102, 108, 110 e 132)
Andre Ribeiro (pp. 28, 40, 52, 59, 99 e 133)
Andre Valentim (p. 70)
Drailton Gomes (p. 81)
Edher Souza (pp. 9, 51, 52 e 127) 

Flavio Emanuel  (pp. 3, 5, 86, 93, 109, 115, 118 e 122)
Francisco de Souza (p. 129)  
Geraldo Falcão (p. 69)
Giovanni Sergio (p. 91) 
Gledson Laurek (p. 32)
Guilherme Costa (p. 20)

Roberto Rosa (p. 65)
Rogerio Reis (p. 15)
Steferson Faria (pp. 12 e 64)
Taís Peyneau (pp. 45 e 53)

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