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PLDT

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FY2004 Annual Report · PLDT
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ANNUAL REPORT 2004

COMPANY PROFILE
PLDT is the leading telecommunications service provider in the Philippines.  Through its three principal business 
groups—wireless, fixed line, and information and communications technology—PLDT offers the largest and most diversified range of telecommunications services across the Philippines' most extensive fiber optic backbone and wireless, fixed line and satellite networks. 

PLDT is listed on the Philippine Stock Exchange (PSE:TEL) and its American Depositary Shares are listed on the New 
York Stock Exchange (NYSE:PHI) and the Pacific Exchange. 
PLDT has one of the largest market capitalizations among Philippine listed companies.

S U B S I D I A R I E S

Wireless
SMART COMMUNICATIONS, INC. AND SUBSIDIARIES
PILIPINO TELEPHONE CORPORATION AND SUBSIDIARIES
TELESAT, INC.
ACeS PHILIPPINES CELLULAR SATELLITE CORPORATION
MABUHAY SATELLITE CORPORATION

Fixed Line
PLDT CLARK TELECOM, INC.
SUBIC TELECOMMUNICATIONS COMPANY, INC.
SMART-NTT MULTIMEDIA, INC.
PLDT GLOBAL CORPORATION AND SUBSIDIARIES
PLDT-MARATEL, INC.
BONIFACIO COMMUNICATIONS CORPORATION

Information and Communications Technology
ePLDT, INC. AND SUBSIDIARIES

Consolidated Financial Performance Highlights

P L D T   A N N U A L   R E P O R T  2 0 0 4

C O N T E N T S

Say ‘Hello’

Dial ‘M’ for Money

It’s a data-driven world

Comparative Highlights

Everyone’s Internet Café

A Letter from the President and CEO

A Message from the Chairman

Refocusing Community Service

Reflecting Corporate Character

1 Theme and PLDT Mission Statement
2
3
4
6
10
16
18
20
22
26
28
30
32
36
37
76
77
78
80
81
83
85

Consolidated Statements of Income

Board of Directors and Committees

PLDT First Quarter Report 2005

Report of Independent Auditors

Consolidated Balance Sheets

2004 PLDT Group Significant Events

Financial Review

Officers

Consolidated Statements of Changes in Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

INSIDE
BACK 
COVER

Registrars, Transfer Agents and Depositary

Statement of Management’s Responsibility

THE THEME OF THE PLDT 2004 
ANNUAL REPORT IS A BOLD 
STATEMENT OF OUR DETERMINATION 
TO STAY WAY AHEAD OF COMPETITION 
AS WE ANTICIPATE MEETING HEAD 
ON THE CHALLENGES OF THE 
FUTURE. THE UNKNOWN THAT LIES 
BEYOND THE CURVE REPRESENTS 
NOT ONLY THE FORMIDABLE 
CHALLENGES BUT ALSO THE RAPID TECHNOLOGICAL DEVELOPMENTS IN 
THE INDUSTRY AMONG OTHERS, 
WHICH MAKE FOR AN EXCITING 
CORPORATE JOURNEY IN THE 
COMING YEARS.

P L D T   M I S S I O N   S T A T E M E N T

PLDT will be the preferred full service provider of voice, video and data at the most attractive 
levels of price, service quality, content and 
coverage, thereby bringing maximum benefit 
to the company’s stakeholders.

COMPARATIVE HIGHLIGHTS

20001(cid:9)
(cid:9)(cid:9)(cid:9)(cid:9)(cid:9)(cid:9)(cid:9)

20011(cid:9)

2002 1(cid:9)

20031(cid:9)

2004

FINANCIAL INFORMATION (in millions, except

  cash dividends per share of common stock)

Income(cid:9)

Service(cid:9)(cid:9)(cid:9)

Non-service(cid:9)(cid:9)

Other income(cid:9)(cid:9)

Expenses(cid:9)

Depreciation and amortization(cid:9)(cid:9)

Financing costs2(cid:9)(cid:9)

Compensation and benefits(cid:9)(cid:9)

Selling and promotions(cid:9)(cid:9)

All others(cid:9)(cid:9)

59,956(cid:9)

3,475(cid:9)

520(cid:9)

 63,951(cid:9)

14,423(cid:9)

44,432(cid:9)

9,228(cid:9)

3,242(cid:9)

22,027(cid:9)

93,352(cid:9)

71,679(cid:9)

9,788(cid:9)

17,726(cid:9)

99,193(cid:9)

17,886(cid:9)

19,838(cid:9)

9,695(cid:9)

3,046(cid:9)

39,797(cid:9)

90,262(cid:9)

82,093(cid:9)

12,145(cid:9)

857(cid:9)

95,095(cid:9)

22,082(cid:9)

21,766(cid:9)

11,026(cid:9)

3,647(cid:9)

52,036(cid:9)

100,604(cid:9)

10,714(cid:9)

965(cid:9)

  115,254(cid:9)

6,269(cid:9)

4,729(cid:9)(cid:9)(cid:9)(cid:9)(cid:9)(cid:9)

112,283(cid:9)

126,252

23,606(cid:9)

25,386(cid:9)

14,859(cid:9)

4,399(cid:9)

42,357(cid:9)

21,405(cid:9)

19,420(cid:9)(cid:9)

12,025(cid:9)

5,708(cid:9)

34,774(cid:9)(cid:9)(cid:9)(cid:9)(cid:9)(cid:9)(cid:9)

93,332(cid:9)(cid:9)(cid:9)(cid:9)(cid:9)

110,557(cid:9)

110,607(cid:9)

Net Income (Loss) Attributable to Equity Holders(cid:9)

20,543(cid:9)

2,788(cid:9)

(16,353(cid:9))(cid:9)

2,123(cid:9)

28,044

Property, Plant and Equipment(cid:9)(cid:9)

Accumulated Depreciation, Amortization and Impairment(cid:9)

269,958(cid:9)

60,973(cid:9)

297,128(cid:9)

70,443(cid:9)

290,743(cid:9)

87,162(cid:9)

306,862(cid:9)

112,072(cid:9)

325,076

130,551(cid:9)

Net(cid:9)(cid:9)(cid:9)(cid:9)

208,985(cid:9)

226,685(cid:9)

203,581(cid:9)

194,790(cid:9)

194,525(cid:9)

Capital Expenditures(cid:9)(cid:9)

27,109(cid:9)

30,874(cid:9)

16,904(cid:9)

18,019(cid:9)

21,162(cid:9)

Debt3(cid:9)(cid:9)(cid:9)(cid:9)

198,938(cid:9)

188,494(cid:9)

183,145(cid:9)

178,589(cid:9)

149,088

Equity Attributable to Equity Holders(cid:9)(cid:9)

36,872(cid:9)

40,385(cid:9)

23,351(cid:9)

20,678(cid:9)

47,658

Cash Dividends Per Share(cid:9)

of Common Stock (cid:9)(cid:9)

OPERATING INFORMATION

Number of Stockholders(cid:9)(cid:9)

4.80(cid:9)

1.20(cid:9)

    (cid:9)(cid:9)(cid:9)

1,730,453(cid:9)

1,955,241(cid:9)

2,144,953(cid:9)

2,207,008(cid:9)

2,200,367

Number of Cellular Subscribers(cid:9)(cid:9)

3,515,293(cid:9)

6,368,850(cid:9)

8,599,306(cid:9)

12,947,197(cid:9)

19,208,232(cid:9)

Number of Fixed Lines in Service(cid:9)(cid:9)

1,999,922(cid:9)

2,174,082(cid:9)

2,188,612(cid:9)

2,185,951(cid:9)

2,152,027(cid:9)

Number of Employees(cid:9)(cid:9)

16,976(cid:9)

18,039(cid:9)

18,704(cid:9)

17,653(cid:9)

18,433

1   As restated - see Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial statements.
2   Includes net losses on foreign exchange and derivative transactions.
3   Represents short-term and long-term debt.

2

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

CONSOLIDATED FINANCIAL PERFORMANCE HIGHLIGHTS

Service Income
(in billion pesos)

Subscriber Base
(in millions)

115.3

68.2

100.6

53.7

82.1

35.7

45.8

45.6

45.1

71.7

24.7

46.5

60.0

14.4

45.3

0.3

2000

0.5

2001

0.6

2002

1.3

2.0

2003

2004

25

20

15

10

5

0

5.5

3.5

2.0

21.4

19.2

15.1

12.9

10.8

8.6

8.5

6.4

2.1

2.2

2.2

2.2

2000

2001

2002

2003

2004

Wireless

Fixed Line

ICT

Cellular

Fixed Lines in Service

Cash Flows from Operations
(in billion pesos)

Market Capitalization and Share Price
(As at December 31)

Share Price
(Pesos)

1,360

1,400

232

1,200

1,000

73.5

54.6

56.0

41.2

36.8

Market Capitalization
(in billion pesos)

865

146

250

200

150

100

50

0

970

164

418

71

270

46

2000

2001

2002

2003

2004

2000

2001

2002

2003

2004

800

600

400

200

0

3

120

100

80

60

40

20

0

80

70

60

50

40

30

20

10

0

A   M E S S A G E   F R O M   T H E   C H A I R M A N

MY FELLOW SHAREHOLDERS,I AM PLEASED TO REPORT TO YOU THAT PLDT IS STRONGER TODAY THAN AT 
ANY TIME IN ITS 76-YEAR HISTORY.  WE CLOSED 2004 WITH THE LARGEST 
PROFIT EVER REPORTED BY A PHILIPPINE CORPORATION. MORE IMPORTANTLY, 
WE HAVE ENHANCED THE INTERNAL COHESIVENESS OF THE PLDT GROUP AND POSITIONED IT TO TAKE THE LEAD IN INTRODUCING NEXT GENERATION 
TELECOMMUNICATIONS AND I.T. SERVICES.

(cid:9)We have thus placed PLDT ahead of the curve 

expenditures, boosted our free cash flow, or FCF.  This 
grew  to  Php37.3  billion  for  the  year,  a  substantial improvement  of  65%  over  2003’s  FCF  of  Php22.6 billion,  which  thereby  enabled  the  PLDT  Group  to  accelerate its deleveraging program. By lowering interest charges, deleveraging enhances PLDT’s ability to raise cash flow levels and continue delivering robust returns in the years to come.(cid:9)
and made it far more capable of thriving during this period of disruptive changes in technologies and business models for the telecommunications industry here and abroad.

Our accomplishments last year have paved the 

A BANNER YEARSince late 1998, your management team has sought to rebuild and recast PLDT from a pure landline telephony provider  into  a  diversified  telecommunications  and technology conglomerate.(cid:9)

way for the resumption of common dividend payments in  2005.  Our  shareholders  have  been  patient  and  understanding these past four years.  We are, in turn, mindful of our responsibility to bring value back to them. The Php14 per share dividend payment in May 2005, the first such dividend payment to common shareholders since April 2001, is just the initial step.  It is fully our intention  to  raise  dividend  payments  as  soon  as  practicable.

That task has been substantially accomplished. 

PLDT today offers the widest array of communications and  IT  solutions  through  the  unmatched  reach  and capabilities of its landline, wireless and Internet-based businesses.(cid:9)
I have on various occasions called attention to 
the  more  modest  growth  projections  for  the  mobile

Our 2004 year-end results bear out the soundness 

BRIGHT PROSPECTSWe believe PLDT’s prospects in the coming years are promising despite the increasingly intense competition and the transformational changes in technologies and business models now taking place in the domestic and global telecommunications scene.(cid:9)

of that strategy. Riding on the continued strong growth of our wireless business and the stability of our landline business,  profits  for  2004  were  unprecedented.  Consolidated service revenues and net income grew to Php115.3 billion and Php28 billion, respectively, while normalized consolidated net income increased by 237% to Php25.2 billion over 2003’s Php7.5 billion restated income.(cid:9)

The surge in revenues and profits, combined with 
control  over  cash  expenses  and  over  our  capital

4

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

industry following several years of strong subscriber base increases. This is taking place just as competition intensifies with the introduction of “bucket” or “flat-rate” pricing schemes.(cid:9)

various customers. And we are all excited about their prospects.(cid:9)

Meantime, disruptive Internet-based technologies 

As next generation technologies come onstream, 

are entering the mainstream and are undermining the business models that have so far built and sustained the  fixed  line  and  wireless  businesses  of  telecoms companies throughout the world.(cid:9)

such services will grow in number and sophistication and provide PLDT’s customers unrivaled value. These new technologies will make possible the development of new revenue streams and entirely new businesses that will ensure the continued profitability – and future – of the Group. (cid:9)

Anticipating these trends, we have primed the 

Finally, I must express my pride and satisfaction 

PLDT Group for this period of far-reaching changes in four ways.(cid:9)

in the fact that PLDT is the first and, thus far, the only Philippine corporation to comply in full with the new International Accounting Standards (IAS) – one year ahead of the required date. This is in line with our efforts  to  attain  higher  levels  of  transparency  and  accountability in the conduct of our corporate affairs, and align PLDT with the highest and best standards of financial reporting internationally.(cid:9)

First,  we  have  strengthened  PLDT’s  financial 

In  furtherance  of  this,  our  Board  of  Directors 

position to ensure that the Group has the wherewithal to  invest  in  the  relevant  infrastructure  and  in  the  marketing  initiatives  required  by  the  changing  marketplace. As our financial results for 2004 show, we are accomplishing that goal.(cid:9)

approved the Code of Business Conduct and Ethics which define the proper conduct of our business and our officers in matters ranging from competition and fair dealing to disclosure and relations with shareholders and investors.(cid:9)

Second, the Group has fortified its market position 

It is also worth noting that while Philippine law 

in all key businesses – wireless, fixed line and ICT. It is  worth  noting  that  despite  energetic  efforts  by  competition, the Group has increased its market share through  innovation  in  products  and  services,  strengthening distribution channels, and cost-effective expenditures and investments.(cid:9)

only requires the appointment of a minimum of two independent directors, our Board has exceeded that standard by appointing four independent directors out of the 13.

Third, we have continued to undertake very well-

considered preparations to shift our core network from circuit-switch to packet-switch technologies. This process will be accelerated beginning 2005. The move to IP-based systems will enable the Group to offer a wide array of innovative new generation products and services at more reasonable costs.(cid:9)

CONCLUSIONLet me close by saying to our shareholders that we pledge to continue delivering on our goals with regard our commercial success and financial performance, as well as in our adherence to the highest and best standards of accountability, integrity, fairness and transparency.(cid:9)

Fourth, underpinning all these efforts, we have 

In the course of the past couple of years, PLDT 

undertaken a comprehensive program to attain higher levels of coordination and cooperation amongst the three major businesses groups – wireless, fixed line and ICT. Since early 2004, we have quietly assembled teams of senior managers, engineers, product development and marketing experts from the different businesses and put them to work to achieve precisely the benefits of an integrated network and a convergent business model.

has received numerous awards highlighting our increased profitability, our improved management systems and enhanced transparency.  Now past the three-quarters’ century mark, PLDT is not about to settle down into middle-aged complacency.(cid:9)

THE NEXT WAVEThe result has seen the birth and rebirth of new thinking, new ideas.  We are determined on creating and delivering to consumers a host of new services and technologies that fulfill market needs and desires regardless of how these are delivered – on wired or wireless platforms.(cid:9)

of Directors and the 18,000 employees of the PLDT Group throughout the nation and elsewhere, that we regard ourselves at the start of a new and exciting era. From that perspective, the challenges and rewards of building value for our customers and the country is just beginning.

I can assure all of you, on behalf of your Board 

This process moved forward without fanfare in 

2004. We were largely focused on internal preparations and on putting in place the new technologies, networks and  business  models  needed  to  support  these  new services. As a result, we are now firmly positioned for the future.(cid:9)

In 2005, the transformation of the PLDT Group 

shall become much more manifest as we roll out a new generation of converged services. These services will tap the different networks and systems of the Group in order to better address the specific requirements of

Manuel V. Pangilinan
Chairman of the Board

5

A   L E T T E R   F R O M   T H E   P R E S I D E N T   A N D   C E O

DEAR SHAREHOLDERS,I  AM  PLEASED  TO  REPORT  THAT  2004  WAS  A  STELLAR  YEAR  FOR  OUR 
COMPANY. PLDT POSTED HISTORIC HIGHS ACROSS NEARLY ALL OPERATING 
METRICS  –  REVENUES,  SUBSCRIBER  BASE,  FREE  CASH  FLOW  AND  NET INCOME. DEBT REDUCTION WAS WELL AHEAD OF TARGETS. IN ADDITION, 
THE  COMPANY’S  BOARD  OF  DIRECTORS  FULFILLED  A  COMMITMENT  TO 
RESTORE DIVIDENDS TO COMMON SHAREHOLDERS BY APPROVING A DIVIDEND OF Php14 PER SHARE.

OPERATING GAINS
WirelessOur cellular subsidiaries, Smart and Piltel, sustained their strong performances, contributing considerably to the sizeable rise in PLDT’s consolidated net income of Php28 billion.  Exclusive of the gain resulting from the debt exchange transaction completed in July 2004, consolidated net income grew to Php25 billion. This figure is more than twice the normalized and restated net income of Php7.5 billion reported in 2003. The 2004 financial results and comparative numbers reflect the  impact  of  adjustments  taken  as  a  result  of  the adoption  of  all  applicable  International  Accounting Standards  (IAS).  PLDT  has  thus  accomplished  the challenging and complex transition to the new accounting regime seamlessly.(cid:9)

by competition, Smart and Piltel added over 1.7 million subscribers. The cellular penetration rate continues to exceed expectations, reaching approximately 39% at the end of 2004. It should be noted though that the practice of some subscribers owning multiple SIMs has probably inflated this rate to a certain extent.(cid:9)

More importantly, Smart and Piltel have preserved 

Despite escalating competition, Smart and Piltel, 

their share of industry revenues at approximately 59%. Consolidated cellular revenues and net income continued to rise. Consolidated cellular service revenues increased to Php67 billion, 27% higher than the Php53 billion realized last year.Consolidated cellular EBITDA grew by 31% to Php42.5 billion from Php32.4 billion and our EBITDA margin correspondingly improved to 63% in 2004 from 61% the previous year. Normalized net income in 2004 nearly doubled to Php23.3 billion from  Php12  billion  in  2003  while  free  cash  flow  increased by 40% to Php17.6 billion.  (cid:9)

together, added more than 6.2 million subscribers in 2004. This brought the PLDT Group’s total cellular subscribers to 19.2 million and maintained our market share  at  about  58%.  Smart  added  over  4.5  million subscribers while Talk ‘N Text added another 1.7 million to  end  2004  with  14.6  million  and  4.6  million  subscribers, respectively. In the fourth quarter alone, when a number of aggressive initiatives were launched

In December 2004, Smart paid an additional 

cash dividend of Php4.8 billion to PLDT, bringing its 2004 total dividend payments to Php16.1 billion. Smart intends to raise its dividend payments to PLDT in 2005 to Php20 billion.(cid:9)

Smart continues to lead as well in terms of network 

coverage. Its cellular network consisting of 36 mobile

6

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

switches and over 5,300 base stations makes our cellular service available to more than 97% of the country’s population.(cid:9)

million in 2004, surpassing its initial target of US$300 million set at the beginning of 2004 and subsequently raised to US$350 million later in the year. As of the end of 2004, PLDT Fixed Line’s debt balance stood at US$1.97 billion. PLDT Fixed Line expects to continue its aggressive deleveraging in 2005, thereby achieving savings in interest and financing costs and, at the same time, reducing its risk profile.

In 2004, Smart also acquired Meridian Telekoms, 

Inc., a company primarily engaged in providing wireless broadband and data services to small and medium-scale enterprises. This acquisition will strengthen our position in the wireless data segment and is in line with our overall strategy of providing the widest range of innovative wireless services.

CORPORATE REORGANIZATIONIn 2004, the PLDT Group completed the rationalization of its wireless business with:

Fixed LineThe fixed line business remains focused on maintaining the stability of its revenues and containing its cash operating expenses while minimizing capital expenditures. Total service revenues increased by 3%, from almost Php47 billion in 2003 to Php48.5 billion in 2004. This was mainly due to the positive impact of favorable rate and interconnection charges on NLD revenues and higher data service revenues. DSL subscribers numbered almost 50,000 at the end of 2004 from less than 25,000 a year  ago  and  a  number  of  complementary  product  offerings are in the pipeline.(cid:9)

  The completion by Smart of the conversion 

Cash operating expenses were down 12% due to 

of its Piltel Series K preferred shares into common shares which raised its ownership in Piltel to 85.6%;

a  higher  level  of  compensation  expenses  in  2003  resulting from the manpower rightsizing program. Fixed line EBITDA improved by 19%, from Php22 billion in 2003 to Php26.3 billion in 2004. The EBITDA margin likewise increased to 54% this year from 47% last year.(cid:9)

  The acquisition by Smart of the remaining 

As  of  the  end  of  2004,  PLDT  Fixed  Line  had 

6.5% common shareholding of PLDT in Piltel, subsequently bringing Smart’s total ownership to 92.1%; and

9,692 employees compared with 10,518 employees as of last year, reducing headcount by 826 during the year in line with its objective to right-size its organization.

  The execution of a new omnibus agreement 

ICTePLDT, the Group’s information and communications technology arm, reported a net loss of Php693 million for 2004 mainly as a result of a write-down on one of its investments. Without the write-down, ePLDT would have  broken  even,  as  the  42%  increase  in  service  revenues was offset by a 36% increase in cash operating expenses. (cid:9)

The call center business continues to flourish, 

RESTORATION OF DIVIDENDSOn March 1, 2005, the Board of Directors also approved the payment of dividends to common shareholders at the rate of Php14 per share. Payment is scheduled to be made on May 12, 2005, to shareholders of record as of March 31, 2005.  This marks the resumption of dividend payments to common shareholders since April 2001 when the last dividend was paid.  

with Vocativ and Parlance increasing their seats by 5% and  69%,  respectively.  The  call  centers  generated revenues of Php1.2 billion, or 58% of our total ICT service  revenues.  ePLDT  call  centers’  capacity  was approximately 2,600 seats at the end of 2004 and is expected to grow by another 775 seats by mid-2005. The Internet and gaming business increased its revenue contribution to Php569 million or 27%, while Vitro™ data center contributed service revenues of Php243 million, an increase of 103% over last year’s revenues.

between Smart and Piltel which superseded and  replaced  previous  management  agreements.  The omnibus agreement covers the provision of all the services under the previous agreements, in consideration of a revenue sharing arrangement for Talk ‘N Text service of 80-20, in favor of Piltel.  This ratio allows Smart to largely recover its costs while providing  Smart  and  Piltel  with  a  more  equitable revenue sharing agreement in the context of the latter’s increased subscriber base and the resulting economies of scale. The new arrangement also takes into account declining network and operating costs per subscriber  derived  from  improvements  in productivity and technology as well as the tax loss position at Piltel. 

DEBT REDUCTIONThe increase in consolidated free cash flow, which grew 65% from Php23 billion in 2003 to Php37 billion in 2004, enabled the Group to accelerate its deleveraging program. PLDT Fixed Line reduced its debt by US$500

DIRECTION FOR 2005 With 2005 looking to be another challenging and highly competitive year, the PLDT Group has set for itself the following objectives:

   Continue the develeraging thrust and increase 

dividends to common shareholders;

   Reduce consolidated debt by US$500 million;   Achieve a consolidated debt-to-EBITDA ratio 

below 1.5 times by 2006;

7

MY ASSUMPTION IN EARLY 2004 OF THE PRESIDENCY AT 
PLDT WHILE CONCURRENTLY RETAINING THE SAME POSITION 
AT SMART SIGNALED THE BEGINNING OF A NEW MINDSET 
– ONE WHERE WE THINK “GROUP” FIRST. BY “GROUP” WE 
MEAN HARNESSING THE STRENGTHS OF THE INDIVIDUAL 
BUSINESSES AND TRANSFORMING THEM INTO TANGIBLE 
SYNERGIES  –  BUNDLED  PRODUCTS  AND  SERVICES, 
INNOVATIVE  SOLUTIONS  TO  MARKET  DEMANDS  AND  AN 
OPEN  ATTITUDE  TO  THE  SO-CALLED  “DISRUPTIVE 
TECHNOLOGIES.”

  Increase common dividend payout ratio in 
2006 to a minimum 15% of 2005 EPS;
  Maintain market leadership by introducing 

more product and service innovations;

   Commence  the  upgrade  to  an  IP-based 
network and boost broadband capabilities; and
   Develop bundled products and services across 

the PLDT Group’s various businesses. 

data connectivity. We have also forayed into the fixed rate voice market with such promotions as Telebabad in the fixed line and Smart 258 in the mobile markets. In the meantime, Smart Padala, the first international and domestic cash remittance service via text, which Smart  launched  in  August  2004,  now  services  14  countries, including the United Kingdom, the United States,  Spain,  Germany,  Canada,  Israel,  Taiwan,  Singapore, Greece, Hong Kong, Japan, Australia and Brunei. This breakthrough service allows overseas Filipino workers to remit their money to their relatives in a more efficient and economical manner. (cid:9)

You know the saying “if it ain’t broke, don’t fix 
it.”  Well, at PLDT we say, “If it ain’t broke, make it 
better!” And that is our promise to you, our shareholders 
– we will always strive to “make it better,” to redefine 
our businesses continually, to revitalize what is stale, to renew what is dated and always in a manner that is innovative and that builds value for all of our stakeholders.

Sincerely yours,

REDEFINE, REVITALIZE, RENEWBeyond these specific objectives, we need to look at how  we  can  redefine  our  businesses.  The  telecommunications industry is a very dynamic one and the markets we serve demand that we keep up with technology  to  deliver  innovative  and  cost-effective  products and services. Our leading positions in the fixed line, wireless and ICT segments coupled with the strength and breadth of our network infrastructure put us in an enviable position to deliver an even broader range of products and services to our customers.(cid:9)

My assumption in early 2004 of the presidency 

at PLDT while concurrently retaining the same position at Smart signaled the beginning of a new mindset – one where we think “Group” first.  By “Group” we mean harnessing the strengths of the individual businesses and transforming them into tangible synergies – bundled products and services, innovative solutions to market demands and an open attitude to the so-called “disruptive technologies.” Already we are looking beyond mobile growth and are now focusing on developing new products and services that capitalize on the Group’s collective assets and capabilities.  (cid:9)

By the time you read this annual report, we would 

have already launched a number of new initiatives in the tradition of Smart Load and Smart Padala. WeROAM, developed  by  PLDT’s  corporate  business  group  but powered by Smart’s GPRS/EDGE and wireless broadband networks, is a bundled service that provides mobile workers and remote offices with wireless high speed

NAPOLEON L. NAZARENO
President and CEO

8

PLDT ANNUAL REPORT 2004

THE TRANSFORMATION OF THE PLDT GROUP I N T O   A   F U N C T I O N A L L Y   I N T E G R A T E D   COMMUNICATIONS BUSINESS HAS BEGUN.

M A N U E L   V .   P A N G I L I N A N

OUR MANDATE, THEREFORE, AS THE INDUSTRY 
LEADER,  IS  TO  BE  RESPONSIVE  TO  THESE 
EVOLVING  CONDITIONS  AND  FIND  WAYS  TO 
ACTIVELY  DEVELOP  NEW  MARKET  SEGMENTS  WHILST CONTROLLING COSTS.

N A P O L E O N   L .   N A Z A R E N O

9

It’s a

data-driven
world

PLDT GROUP POSITIONED 
FOR NEW GENERATION 
SERVICES

THE PHILIPPINE TELECOMMUNICATIONS 
INDUSTRY IS AT THE THRESHOLD OF A 
NEW ERA THAT PRESENTS BOTH SERIOUS 
CHALLENGES AND TANTALIZING 
OPPORTUNITIES. OLD TECHNOLOGIES AND 
BUSINESS MODELS ARE BEING 
SUPPLANTED BY NEW, DIGITALLY-
POWERED ONES THAT OFFER GREATER 
VALUE TO CUSTOMERS AND NEW REVENUE 
STREAMS FOR OPERATORS.

THE ARTICLES THAT FOLLOW PROVIDE A 
LOOK AT THE EMERGING 
TELECOMMUNICATIONS LANDSCAPE. THEY 
FOCUS ON THE GROWING IMPORTANCE OF 
DATA SERVICES AND THE NEW 
BUSINESSES – M-COMMERCE, CALL 
CENTERS AND INTERNET CAFÉS – THAT 
HAVE COME TO THE FORE WITHIN THE 
PLDT GROUP.

10

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

DATA-DRIVEN COMMUNICATIONS HAVE BECOME AN INTEGRAL 
PART OF LIFE FOR MILLIONS OF FILIPINOS. THE PLDT GROUP 
IS UNIQUELY POSITIONED TO INTRODUCE A NEW GENERATION 
OF DATA SERVICES THAT WILL HELP ACCELERATE THE 
COUNTRY'S ECONOMIC AND SOCIAL DEVELOPMENT.

fter  a  four-year  courtship,  Jane  C a t h e r i n e ,   a  

because  these  have  assumed  unexpected forms.(cid:9)

resident  of  Sta.  M e s a ,   M a n i l a ,   m a r r i e d   h e r   boyfriend,  Glenn, 

in 2004. Just a week after their wedding, her husband flew off to Hong Kong, seeking higher paying jobs. For several months, Glenn s e n t   m o n e y   t o   h i s   y o u n g   entrepreneur-wife  through  a  friend’s bank account. Then late last  year,  he  started  taking  a  different route.(cid:9)

The phrase “data services” 

Every month, Glenn would 

is usually understood to refer to various corporate data solutions that  range  from  leased  lines  to virtual private networks, or  VPNs. PLDT has extended its data service product offering to include PLDT myDSL, which is now increasingly being  used  by  both  households and  small  businesses.  By  that  measure,  PLDT’s  data  services  have been growing at a healthy rate.(cid:9)

A

go  to  a  Hong  Kong  remittance  company  that  transmitted  his  money via text messaging directly to Jane’s Smart cell phone using a mobile commerce service called Smart Padala. Now, it just takes seconds for Jane to receive the funds.(cid:9)

Data  revenues  for  PLDT’s 

T h e   p o p u l a r i t y   o f  

fixed line business, for example, have  increased  by  nearly  19%, from  Php6  billion  in  2003  to  Php7.1  billion  in  2004.  This  revenue source accounted for 15% of  2004  fixed  line  revenues  compared to 13% in 2003.(cid:9)

M-commerce services like Smart Padala drives home a giant fact that  is  often  overlooked:  data-driven  telecommunications  services have already become an integral part of life for millions of Filipinos.(cid:9)

Corporate data services have 

Moreover, the PLDT Group 

grown  not  only  in  revenues  but also in sophistication. Last year, for  example,  PLDT’s  corporate  business group introduced two new services in 2004. These were IP Plus and PLDT On-Call.(cid:9)

is  uniquely  positioned  to  push  forward the development of data services with a new generation of products  and  services  that  will help  accelerate  the  country’s  economic and social development.

IP Plus is an affordable and 

CORPORATE DATA 
SOLUTIONSThe  significant  growth  of  data  services has gone largely unnoticed

flexible suite of three IP network solutions. One solution is called Internet  Protocol  Security,  or  IPSec, for anytime, anywhere and highly secure connectivity through the  Internet  or  any  public  infrastructure.  The  second  is 
Internet Protocol – Virtual Private 
Network Quality of Service, or IP VPN QoS, which gives corporate clients  the  ability  to  prioritize  network traffic depending on the type  of  application  in  use.  The third is Voice over Virtual Private

11

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Network  or  VoVPN  for  secure,  reliable and cost-effective voice communications between company branches nationwide.(cid:9)

includes  three  world-first  and  multi-awarded mobile payments services – Smart Money, Smart Load  and  Smart  Padala  –  all  developed  on  top  of  the  m-commerce platform launched way back in December 2000.(cid:9)

(cid:9)After laying the groundwork 

P L D T   O n - C a l l  i s   t h e  

Mobile phones can also be 

country’s  first  comprehensive  solution  for  clients  in  the  call  center industry. It helps companies set  up  call  center  operations  rapidly and in a cost-effective way.

used to locate people and places. Location services available through Smart  Kid  mobile  phones,  for  example, enable concerned parents to keep track of their children in school and elsewhere. (cid:9)

in 2004, PLDT launched a new corporate service in early 2005 called PLDT WeROAM. The new service has two variants. The first uses Smart’s GPRS/EDGE network to provide mobile Internet access to  office  “road  warriors”  with  speeds of up to 170 kbps. The second  variant  offers  a  fixed  wireless Internet service with even higher speeds of up to 1 MB using Smart  subsidiary  Meridian 
Telekom,  Inc.’s,  or  Meridian’s, 
wireless broadband service.(cid:9)

Web-based text messaging 

THE WIDE WORLD OF 
MOBILE DATABut the full contribution of data to PLDT’s total business becomes apparent when the discussion goes beyond VPNs to mobile phones in the hands of close to 20 million Smart and Talk ‘N Text subscribers.(cid:9)

The simple fact that each 

services such as NetCast and SMS Care  (of  Smart  subsidiaries  WolfPac and i-CON, respectively) enable employees to query their company data base for personnel information like sick and vacation leaves. Students in several colleges and universities can also use such services to check their grades or enroll for the next semester.(cid:9)

Smart’s  acquisition  of 

Meridian  has  added  wireless  broadband to the PLDT Group’s portfolio  of  access  networks.  Meridian  offers  a  proven  fixed  wireless solution using centrally-located Meridian access node sites, each with a 3- to 15-km radius of c o v e r a g e .   B e i n g   w i r e l e s s ,   Meridian’s  broadband  solution  enjoys clear advantages in terms of  quick  and  cost-effective  deployment. It opens up excellent opportunities  for  making  high-speed Internet access much more widely available nationwide.

In 2004, data revenues of 

Smart  and  Talk  ‘N  Text  GSM  handset is a capable mobile data device vastly expands the world of data in the country.

Smart and Piltel’s mobile phone services rose by 44% to Php32 billion and accounted for about half  of  total  cellular  revenues.  When mobile data revenues are combined  with  fixed  line  data  revenues and ICT service revenues, the total share of data adds up to Php40  billion,  or  35  %  of  the  total.(cid:9)

EXTENSIVE INFRASTRUCTUREContinuing investments in both fixed  line  and  wireless  network infrastructures has helped position PLDT to take the lead in offering the next wave of services in the country.(cid:9)

It seems incongruous at first 

MORE MUSCULAR PLATFORMSThe  data  world  is  expanding  in leaps and bounds as more powerful wireless platforms come on stream. Already, some wireless applications are taking advantage of Smart’s widely available General Packet Radio  Service  or  GPRS.  Using  Blackberry handsets, for example, officers of the Bureau of Internal Revenue can now quickly query the  agency’s  database  while  conducting tax checks in the field.

We continue to expand our 

to  lump  together  corporate  solutions with “mobile data” which consists largely of text messaging. This includes apparently frivolous activities like text quiz games, the fervent  exchange  of  love  notes  between teenagers and the chatter of jokes and gossip that fly thick and fast between friends.(cid:9)(cid:9)

Domestic Fiber Optic Network, or DFON, which is already the most extensive  and  capacity-rich  transmission  backbone  in  the

But  for  Smart,  text 

messaging has become a robust and  flexible  platform  for  an  impressive array of services. This

12

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

Continuing investments in both fixed line and wireless network infrastructures has helped position PLDT to take 
the lead in offering the next wave of services in the country. And, for Smart, SMS has become a robust and flexible 
platform for an impressive array of services.

FIXED LINE

“Data services," usually understood to refer to various corporate data 
solutions ranging from leased lines to virtual private networks, now also includes the growing use of PLDT myDSL by households and small businesses.

The PLDT Group is uniquely positioned to push forward the development of data services with a new generation of products and services that will help 
accelerate the country’s economic and social development.

13

THE MOVE TO IP BY BOTH FIXED LINE AND WIRELESS 
NETWORKS MARKS A FUNDAMENTAL TRANSFORMATION IN 
TECHNOLOGIES AND BUSINESS MODELS AND HERALDS A 
NEW ERA IN THE TELECOMMUNICATIONS INDUSTRY.

country. Currently, DFON stretches from San Fernando, La Union, in the north down to Davao City in the  south.  The  cable  system  consists of over 2,700 km of inland cable and 2,408 km of submarine cable. The bandwidth available in DFON is based on a 10G capacity per wavelength or approximately 121,000  simultaneous  calls  of voice traffic in a single fiber pair. Presently, an on-going expansion program  will  add  another  10G  capacity for the network.(cid:9)

FIXED LINE AND WIRELESS 
ACCESS NETWORKSLinked to the DFON are PLDT’s fixed  line  and  wireless  access  networks, which are also the most extensive  of  their  kind  in  the  country.  Its  fixed  line  network  serves over 2.2 million subscribers nationwide.  PLDT  myDSL  is  currently  available  in  over  140 cities and towns, including all the major urban centers nationwide. It  is  now  serving  approximately 50,000  DSL  customers  and  expects to raise this figure to over 80,000 in 2005.(cid:9)

investing in areas like Baguio which are  far  from  traditional  growth  areas. PLDT’s flexibility, cost and quality of service complement our agility to respond to our markets,” said Bobot delos Trinos, IT Director of Texas Instruments.(cid:9)

PLDT’s DFON provides the 

(cid:9)“PLDT has taken the lead in 

capacity to haul data-rich traffic to and from different parts of the country.  Capacity  is  the  key  to meeting the bandwidth-gobbling requirements of businesses and individual consumers.(cid:9)

The Philippine American Life 

Smart operates the country’s 

Based in Baguio City, Texas 

and General Insurance Company, or Philamlife, on the other hand, requires extensive data networks within the country. To serve over a  million  policy  holders,  it  maintains  over  200  offices  throughout the country and has over 8,000 sales agents and 1,000 employees.(cid:9)

most  extensive  digital  cellular  network with 36 mobile and transit switches  and  over  5,300  base  stations nationwide. Over 90% of these  base  stations  are  GPRS-equipped.  The  high-speed  data packet service called Enhanced Data for GSM Evolution, or EDGE, is  now  available  in  all  of  the  country’s major urban centers and is being rapidly rolled out in other parts of the country.(cid:9)

Instruments  Philippines,  for  example, requires high-speed and resilient data networks securely linked to the world through both international and domestic leased lines. To meet its needs, PLDT has provided large bandwidth leased lines like DS-3, domestic leased lines,  direct  inward  or  outward dialing (DID/DOD) on E1 FEX lines, ISDN/PRI and mobile and fixed cellular services.

Through  the  same  base 

“If we can quickly issue life 

insurance policies using advanced voice and data communications, this  will  give  us  a  competitive  advantage,”  said  Philamlife  President Jose Cuisia, Jr.(cid:9)

station network, Smart is currently deploying  wireless  broadband  nodes nationwide. This offers the tantalizing prospect of attaining

PLDT provides high-speed 

data  communications  links  connecting  Philamlife’s  head  offices to branches in key cities like  Cebu  and  Davao.  It  also  supports the telecommunications requirements  of  its  business  process outsourcing operations that  include  a  100-seat  call  center.

WIRELESS

The popularity of M-commerce services 
like Smart Padala drives home the fact 
that data-driven telecommunications 
services have already become an integral 
part of life for millions of Filipinos.

14

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

Smart operates the country’s most extensive digital cellular network with 36 
mobile and transit switches and over 5,300 base stations nationwide.

widespread Internet wireless access throughout the country.(cid:9)

is also shifting to IP as it deploys IP  Multimedia  Service,  or  IMS, facilities.(cid:9)

requirements for the Philippines to be competitive in a world where information-rich and knowledge-intensive industries are ascendant.(cid:9)

While PLDT has broadened 

The move to IP by both fixed 

PLDT has prepared for this 

line and wireless networks marks a fundamental transformation in technologies and business models and  heralds  a  new  era  in  the  telecommunications industry. This makes possible the introduction of a new generation of services. Fixed line and wireless, voice, video and data will be converged. Such new,  more  powerful,  more  affordable  services  are  basic
and  strengthened  its  access  networks,  it  has  also  begun  transforming its core network by gradually  shifting  to  Internet  Protocol, or IP, systems. Over time, PLDT’s existing packet-switched network  –  which  runs  on  asynchronous transfer mode, or ATM – will be redeployed to the fringes of PLDT’s Brains network as  the  IP  core  takes  over.  Meantime, Smart’s cellular network

transition not only by continuously investing in new technologies. It has also succeeded in developing innovative data services that not only empower corporations but also touch the lives of ordinary Filipinos like Jane and Glenn. By doing so, the PLDT Group today is already positioned for the unfolding data-driven future.

ICT

The call center is a booming industry, one 
of the most progressive in today’s economy.

15

gy.  Batasan  Island  is  a  narrow strip of land about a  kilometer  long,  15  minutes off the coast of 

using their mobile phones. About 90% of these retailers are micro-entrepreneurs – sari-sari or mom-and-pop stores, housewives, office employees and students.(cid:9)

as  a  payment  tool.    But  unlike other cash cards, Smart Money has innovative features controlled via  a  Smart  cell  phone.  For  example,  the  mobile  phone  subscriber can transfer electronic cash in and out of his Smart Money card by simply clicking on a special built-in menu in the SIM of every subscriber, enabling transactions to be done instantly.(cid:9)

the  municipality  of  Tubigon  in  Bohol.  There  are  around  a  thousand people in this fishing community  which,  despite  its  remoteness, is relatively prosperous – as evidenced by the number of concrete houses and the popularity of cell phones. There are, in fact, five sari-sari stores selling Smart Load.(cid:9)

Electronic  loading  has 

The ability to transfer values 

changed the buying habits of cell phone  users.  Instead  of  buying top-up cards, about 97% of Smart Buddy and 93% of Talk ‘N Text subscribers now use Smart Load. In  2004,  over  71%  of  Smart’s  a i r t i m e   s a l e s   w e r e   d o n e   electronically.(cid:9)

through text messaging provided the basis for Smart Load and Pasa Load. The very same feature has also  been  applied  to  money  remittances.  In  August  2004,  Smart launched the world’s first international  cash  remittance  service  using  text  messaging.  Called  Smart  Padala,  the  new  service offers over eight million

B

It is indeed difficult to find 

The tale of remote fishing 

a barangay in the country where Smart Load is not sold. There are currently about 700,000 retailers selling this innovative product and they  are  dispersed  all  over  the  country, in virtually every nook and cranny of the archipelago.(cid:9)

M-commerce service started 

in  December  2000  with  the  introduction  of  Smart  Mobile  Banking  and  Smart  Money.  A  world-first,  Smart  Money  is  a  MasterCard Electronic cash card linked  to  a  mobile  phone.  Like other cash cards, it could be used

villages like Bgy. Batasan Island highlights how innovative mobile commerce  applications  have  become  so  pervasive  in  the  country.  Millions  of  people  are getting a hands-on education on m o b i l e   c o m m e r c e ,   o r   m -
commerce, thus paving the way for more sophisticated applications in the future.(cid:9)

The  most  widely  used  m-

commerce service in the country is Smart Load. Launched in 2003, Smart Load is the revolutionary over-the-air  prepaid  reloading  service  that  dispenses  via  text  message  cell  phone  airtime  in  sachet-size  packages  as  low  as Php30.  Its  sister  service, Pasa Load,  enables  a  prepaid  phone user  to  transfer  small  doses  of  airtime  from  his  mobile  to  another’s.(cid:9)

There are over three million 

Smart  Load  transactions  plus  another three million Pasa Load transactions daily.(cid:9)

When  Smart  Load  was 

launched,  it  was  sold  through  roughly 50,000 stores and agents. By  end-2004,  over  700,000  retailers were selling Smart Load

Dial
‘M’
for Money

MAKING MOBILE 
COMMERCE WORK FOR 
THE MILLIONS

16

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

PERVASIVE M-COMMERCE 
APPLICATIONS LIKE SMART LOAD ARE 
PROVIDING MILLIONS A HANDS-ON 
EDUCATION IN ELECTRONIC 
TRANSACTIONS AND PAVING THE WAY 
FOR MORE SOPHISTICATED 
APPLICATIONS.

company  (Remco)  that  had  partnered with Smart and handed over the cash she wanted to remit. The Remco then used a Smart cell phone to transfer via text message the cash value to the Smart Money electronic  wallet  linked  to  Marichiel’s Smart cell phone. This just took a few seconds.(cid:9)

Marichiel then went to the 

Smart Wireless Center in Megamall and exchanged her electronic cash for  physical  cash  amounting  to about  Php40,000.  Later  on,  Marichiel  began  encashing  her  remittances  at  the  McDonald’s  branch near her house. She was the very first customer to encash Smart  Padala  at  that  fastfood  outlet.(cid:9)

“Our family now always use 

Smart Padala as a means to remit and  receive  money,”  says  Marichiel.(cid:9)

Through  life-changing 

innovations like these, Smart has created an environment wherein large  numbers  of  people  are  equipped  with  the  tools  to  do  business electronically, opening up  endless  possibilities  for  electronic cash transactions in the future.

overseas Filipinos an alternative, more  affordable  and  more  convenient  means  of  sending  money back home to their families.(cid:9)

Marichiel, a young student 

in  Makati  City,  used  to  receive money via door-to-door delivery service from her sister, a nurse working in Ireland. On the average, it took three days for the cash to reach her.(cid:9)

When  Smart  Padala  was 

launched, nurses in Europe started to  use  the  service.  Marichiel’s  sister  went  to  a  remittance

It is difficult to find a barangay in the country 
where Smart Load is not sold.

17

I

n the old days, applying for a job was a real pain. It meant checking out the classified ads, preparing  perfectly-typed 
resumés, and walking from office to  office  in  the  sweltering  heat wearing a necktie, a long-sleeved polo and leather shoes.  (cid:9)

“We  develop  and  manage 

(cid:9)This is just one example of 

business by offering affordable, high-speed  broadband  Internet  access.(cid:9)

how life is being changed by the increased availability of Internet access.  And  because  personal 
computer, or PC, penetration in 
the Philippines remains low, the way forward is being led by Internet cafés that have mushroomed all over the archipelago.(cid:9)

These  days,  job  applicants 

saunter over to the nearest Netopia branch in their jeans and t-shirts. In air-conditioned comfort, they log on to job search Web sites and send multiple copies of the same resumé through e-mail. In an hour, they’re done.

Netopia  promotes  mainly 

The  largest  of  the  lot  is 

Internet usage and other computer-related value-added services. As of  end-2004,  Internet-related

Netopia, the Internet café chain owned by Digital Paradise, Inc., a subsidiary of ePLDT.  With over 150 branches (including three in Bangkok, Thailand), Netopia has set the pace for this fast-growing

shared  access  facilities  for  the mass market. We make it possible for ordinary Filipinos to experience and  benefit  from  broadband  Internet,” says Raymond Ricafort, President of Digital Paradise, Inc., the owner, operator and franchisor of the Netopia Internet café chains.(cid:9)

Everyone’s
Internet
Café

NETOPIA BREAKS BARRIERS AND OFFERS 
BROADBAND INTERNET FOR THE MASS MARKET

18

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

revenues accounted for over 50% of Netopia’s revenues.(cid:9)

Aside from web browsing, chat 

For  years,  the  growth  of 

Internet  cafés  like Netopia 

To make high speed 
Internet even more 
accessible to the 
public, Netopia is 
taking the next step 
forward: it is 
developing Mobile 
Internet Cafés.

and e-mail, Netopia customers can use its web cam service to see and talk with their relatives and friends in other provinces or even overseas. They  can  also  avail  of  printing  services and “burn” CDs as well. Internet and network games are very  popular,  especially  among teenagers.(cid:9)

Internet usage has been hobbled by  the  sheer  lack  of  personal  computers  in  the  country.  Researchers estimate that there are only 20 PCs per one thousand persons in the Philippines. This is way  below  the  rate  in  other  countries.  In  Singapore,  for  example, there are 510 PCs per thousand.(cid:9)

have made it possible to overcome this  obstacle.  In  recent  years,  Internet usage has risen visibly despite the low rate of computer ownership.    With  over  6,000  workstations, Netopia alone serves over two million people a month.(cid:9)

To make high-speed Internet 

even more accessible to the public, Netopia  is  taking  the  next  step forward: it is developing Mobile Internet Cafés, or MICs.(cid:9)

MICs are converted 40-foot 

easily transferred from one location to another, depending upon the need.  These  can  be  parked  permanently  in  one  site  –  for  example, a school or a community. They can also be used to test and develop the market in a specific location, prior to the establishment of a permanent site. As of 2004, Netopia had three fully-operational MICs.(cid:9)

container vans equipped with 16 desktop  computers.  These  computers  are  linked  to  the  Internet  using  either  DSL  or  wireless broadband facilities.(cid:9)

Being mobile, MICs can be 

Netopia’s fast growth has also 

been powered by its success in tapping enterprising individuals,

FOR YEARS, THE GROWTH OF INTERNET USAGE HAS BEEN HOBBLED BY THE 
SHEER LACK OF PERSONAL 
COMPUTERS. INTERNET CAFÉS HAVE 
MADE IT POSSIBLE TO BYPASS THIS 
OBSTACLE.

mostly  young  professionals,  as  franchisees.(cid:9)

a very young clientele. Over time, however, Internet usage has risen rapidly  and  so  has  the  age  of  Netopia  customers.  Though  Netopia’s strongest customers are still those under 25 years old, by the  end  of  2004  the  above-25 market jumped to 38%, up from just 2% in 2000.(cid:9)

Carlo  is  one  such  valued 

As  a  result,  these  days, 

business partner. He is part of a group  of  seven  individuals  who have invested in and are currently operating a Netopia branch in a well-known mall. (cid:9)

“everyone comes to Netopia,” says Carlo.  He  says  children  and  teenagers  come  to  play  online  games, young people come to chat and look for jobs, business people do  research  and  relatives  of  overseas Filipino workers chat with their loved ones.  (cid:9)

“We  got  into  this  business 

At  the  Netopia  Greenbelt 

because we see the expanding, everyday use of the Internet, and a huge market of people who do not yet have access to reliable, high-speed  Internet,”  he  says.    “We could have done this on our own, but Netopia provides both a great  system  for  managing  the  business and a strong brand with its over 100 outlets nationwide.”(cid:9)

branch, the staff entertain a family of four – mom, dad and their two children every Sunday.  They spend the  day  together,  bonding  via  Internet games, taking advantage of the weekend flat rate.

Ranging from 40 to 130 work 

stations, each Netopia branch is supported  by  the  established  Netopia process.  Strong brand recognition helps bring business to  each  branch.  This  is  further reinforced  by  the  uniform  high quality  of  service  offered  throughout  the  chain  of  stores. Membership in one Netopia branch entitles you to the same discount privileges in all branches.(cid:9)

Over  the  past  four  years, 

Netopia has broadened its market appeal. Starting out with computer games, Netopia originally attracted

19

Say

ePLDT CALL CENTERS 
RIDE THE WAVE

‘Hello’

oris always answers the telephone with a cheery, “Hello.”  The lilt on the last syllable is so friendly; 

the  party  on  the  other  line  can almost see the smile on her face. (cid:9)

the call center, cheerfulness has become second nature to agents like Doris.  (cid:9)

D

Thanks to their training at 

In 2003, she joined Parlance 

Systems,  Inc.,  an  ePLDT  call  center,  as  a  customer  service  representative, or CSR.  Unlike her other fellow CSRs who were fresh college  graduates  at  that  time, Doris had some work experience. After graduating from one of the top  universities  in  1997,  she  worked in the HR department of a retail and trading company before taking a leap into the call center industry.(cid:9)

Parlance is a wholly-owned 

ePLDT call center facility that is dedicated to one US Fortune 500 company  in  the  entertainment  industry. It owns and operates a 1,000-seat call center facility with roughly  1,300  CSRs,  providing inbound customer service support on billing inquiries and complaints,

outsourcing providers. Vocativ’s customers range from US telecom companies,  computer  hardware and software vendors, retail and e-commerce firms, and hotels.(cid:9)

ePLDT  Ventus,  Inc.,  or 

and other inquiries regarding pay per  view,  programming  and  installation. Parlance also handles outbound  sales  for  the  existing customers of this US client and goodwill calls for new customers. Towards  mid-2004,  Parlance  started a BPO (back-end business processing operation) service that handles payment processing and process fulfillment services for its client. (cid:9)

Iloilo is an ideal call center 

Ventus, the third ePLDT call center subsidiary located in Iloilo, went live in November 2004 with a US-based flower company as its first customer.  It  is  a  300-seat  call center  facility  located  in  Molo, Iloilo, built according to the same high standards and specifications as the Metro Manila call centers of ePLDT. It is the first ePLDT call center facility outside Metro Manila and the first major call center in Iloilo.(cid:9)

ePLDT’s first wholly-owned 

site  since  it  is  the  educational center  of  West  Visayas  with  90,000 college-level students and producing about 14,000 graduates

call  center  subsidiary,    Vocativ Systems, Inc., or Vocativ, started full commercial operations in June 2002, some two months ahead of Parlance. This 750-seat call center facility with close to 900 CSRs is an alliance venture with one of the l a r g e s t   U S - b a s e d   g l o b a l

20

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

CALL CENTERS ARE A BOOMING BUSINESS THAT OFFER 
WELL-PAYING JOB OPPORTUNITIES FOR YOUNG 
GRADUATES AND GIVE THE COUNTRY A FOOT IN THE DOOR 
TO MORE LUCRATIVE BUSINESS PROCESS OUTSOURCING 
VENTURES.

annually. PLDT has also invested heavily in the Domestic Fiber Optic Network,  or  DFON,  in  Iloilo  for traffic coming from Manila. Ventus now helps decongest Metro Manila b y   p r o v i d i n g   e m p l o y m e n t   opportunities in Iloilo.(cid:9)

University of San Agustin and West Visayas State University.(cid:9)

language.”(cid:9)

A fourth call center in Metro 

AMSPEAK  trainers  from 

The Filipinos’ proficiency in 

Manila  under  ePLDT  Ventus  is  currently under construction. This 500-seat facility will be operational by November 2005.(cid:9)

ePLDT’s  Call  Centers  have  conducted  train-the-trainor  workshops in order to share with university  English  teachers  the desired  conversational  and  grammatical approach to teaching Call Center Fundamentals in the academe.(cid:9)

English and relatively high literacy rate make them the prime choice among  Asians  for  outsourced  customer  contact  center  staff.    Besides, Filipino CSRs are college graduates  who  bring  a  level  of  maturity and professionalism to the workforce.(cid:9)

The call center is a booming 

The University of California, 

Career and personal growth 

industry,  one  of  the  most  progressive in today’s economy.(cid:9)

Irvine EASL (English As a Second Language) Department, developed the initial English training module specifically for PLDT.(cid:9)

are also quite enhanced in the call center industry because, as Doris says, “seniority does not count at all.”(cid:9)

Call centers offer exciting 

“It was important to have a 

What counts, she adds, are 

career  alternatives  for  young  graduates  who  stand  to  earn  at least 40% more than their daytime counterparts while polishing their English  and  learning  about  a  specific  industry.  One  major  recruitment channel that has been pioneered  by  ePLDT  is  its  English/Call Center Fundamentals training tie-ups with universities in  Metro  Manila  including  Far  Eastern University, Centro Escolar University, Jose Rizal University, Arellano  University,  Manuel  L.  Quezon University, Lyceum of the Philippines,  and  Adamson  University. This training program, also called AMSPEAK, is likewise being implemented in three major universities  in  Iloilo,  namely,  Central  Philippine  University,

structured  academic  linguistic  underpinning  to  the  American  speak program,” says PLDT Senior Vice  President  and  ePLDT  Call C e n t e r   G r o u p   H e a d   R o s e   Montenegro. “The objective was not to sound American but rather to speak English correctly and to be  understood  by  prospective  American customers, coupled with the  art  of  active  listening  and  thinking on one’s feet.”(cid:9)

traits like flexibility and maturity to adapt to the American culture and a very strong willingness to help customers with their inquiries and even complaints, which are already inherent Filipino qualities.(cid:9)

“Acquiring  the  American 

The  customer  service 

accent comes with the job. Once the CSRs have been exposed to taking calls from US customers, they pick-up the accent within a few  weeks.  That  is  an  inherent Filipino talent, the ability to mimic accents  and  to  learn  a  new

industry offers employees a very good opportunity to learn fresh out of  college.  More  than  the  communication skills they hone and the discipline they develop, employees imbibe the values of cultural relativism, that confidence in dealing with different cultures equally.  When  they  are  able  to help  people,  and  consequently  bring goodwill to foreigners, the self-fulfillment  they  feel  goes  beyond the expected.(cid:9)

Being a CSR can really open 

doors and, as the song goes, “It starts with one hello,” quips Doris.

The Filipinos’ proficiency in English and relatively high 
literacy rate make them the prime choice among Asians for 
outsourced customer 
contact center staff.

21

22

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

Community

Refocusing
Service

HARNESSING CAPABILITIES 
AND TECHNOLOGIES 
FOR THE COMMON GOOD

h e   P L D T   G r o u p  

featuring radio base stations and other cellular network equipment. Smart engineers train the schools’ faculty on how to use the labs as a teaching facility. They also give lectures on the latest developments in wireless communications.(cid:9)
s t r e n g t h e n e d   a n d  

refocused its community service initiatives in 2004. 

Leveraging  on  its  strengths  a s   t h e   c o u n t r y ’ s  

Since SWEEP ’s launch in 

l e a d i n g   telecommunications conglomerate, the  PLDT  Group  focused  its  corporate  social  responsibility  p r o g r a m s   o n   e d u c a t i o n ,   entrepreneurship and community building.

ENRICHING EDUCATIONSmart, for example, extended its program for upgrading electronics and communications engineering (ECE) education to 43 colleges and  universities  all  over  the  country.(cid:9)

Oliver and Ronaldo, now ECE 

2003, over 5,000 students have benefited from these wireless labs and over 500 teachers have been trained in their use. What has been the impact?(cid:9)

T

Under  the Smart  Wireless 

teachers  at  Bulacan  State  University, recall how hard it was to study engineering when they were  still  students.  They  relied mostly  on  textbook  photos,  occasional  trips  to  a  telecom  company’s facility and their fertile imagination  to  understand  the  course material. Now, Oliver and Ronaldo  say  their  students  are  l u c k y .   T h e y   c a n   c o n d u c t   experiments using the wireless lab. (cid:9)

Engineering Education Program (SWEEP), Smart sets up in partner schools  wireless  laboratories

Under  its  Adopt-a-School 

Program,  PLDT  works  to  bring  information technology to remote, low-income municipalities. A case in point is the Kinagunan Ibaba National  High  School  in  Padre  Burgos, Quezon province, a coastal town six hours away from Metro Manila. At the computer laboratory

23

EDUCATION, ENTREPRENEURSHIP AND COMMUNITY 
BUILDING HAVE BECOME THE FOCAL POINTS OF COMMUNITY 
SERVICE FOR THE PLDT GROUP.

that was set up in the school in March 2004, students saw and learned to operate a computer for the first time.(cid:9)
F o r   e x a m p l e ,   P L D T ’ s  

the PLDT Group’s resources and capabilities  are  especially  applicable to this field.(cid:9)

Complementing  this  is 

time, ePLDT’s Internet Data Center will host online learning resources that teachers can access. 

PLDT’s Infoteach Program, where public  school  teachers  and  students attend basic computer courses  for  free.  To  facilitate  training, the sessions were held at Netopia Internet Café branches near  the  participating  schools.  Trainors  were  drawn  from  the  faculty  of  the  Asian  College  of 
Science and Technology, or ACSAT. 
A  new  program,  Infoteach  has  already  benefited  some  150  students and teachers from various Metro Manila public high schools.(cid:9)

ENCOURAGING 
ENTREPRENEURSHIPEntrepreneurship  was  another  major theme for community service in 2004. Again, it has been a case of putting the Group’s capabilities to the service of the common good.(cid:9)

Smart Schools, utilizes the Group’s unmatched capability to provide Internet connectivity for the benefit of public high school teachers and students.(cid:9)

Take the case of Jon Pete, 

A newly established program, 

Innovation Laboratory (Innolab) facilities in Manila and Cebu City were  set  up  to  better  serve  corporate  customers  seeking  to test  new  telecommunications  solutions  for  their  respective  businesses.  But  these  same  facilities have become havens for s t u d e n t s   a n d   a c a d e m i c   researchers. Researchers from the University of the Philippines and the Department of Science and Technology,  for  example,  will  jointly work on projects covering rural telecommunications, Internet Protocol  Version  6,  mobile  and wireless  communications  and  broadband networking.(cid:9)

The PLDT Foundation, the 

Launched  in  December 

an enterprising student in a Davao City college. He went into business selling  Smart  Load  (Smart’s  innovative  electronic  loading  service for prepaid phones) and swapping SIM cards through the Smart Entrepreneurship Program, or SEP. He now earns as much as Php2,000 a day. With his earnings, the 24-year-old Marine student is able to help pay bills and save up to continue his studies. “In the Smart Load business, return on investment is fast,” says Jon.(cid:9)

social outreach arm of PLDT, has given out 75 educational grants to deserving elementary students who are dependents of rank and file and management employees of PLDT. The Foundation, through its  MVP  Excellence  Awards,  likewise rewarded 25 high school and  25  college  students  with  scholarships in 2004.(cid:9)

2004  in  partnership  with  the  Philippine  Business  for  Social  Progress and Microsoft Philippines, the program aims to set up Teacher Learning  Resource  Centers  equipped with Internet-enabled computer laboratories in 10 public high schools all over the country. It also aims to provide Internet links  to  40  other  public  high  schools  with  existing  computer labs. (cid:9)
o f f e r s   f r e e   s e m i n a r s   o n   entrepreneurship  to  college  students and alumni of universities and colleges all over the country. SEP consists of three modules – Starting a Business, Financing the B u s i n e s s ,   a n d   B u s i n e s s   Opportunities  Using  Smart  Products and Services. Smart has partnered with 32 schools for SEP. (cid:9)

In  this  program,  Internet 

The  Foundation  was  also 

Launched in July 2004, SEP 

instrumental  in  bringing  to  the Philippines  world-renowned  i n s p i r a t i o n a l   s p e a k e r   a n d   management expert John Maxwell to teach leadership principles to some  18,000  Filipinos  who  attended his series of talks at the Araneta Center and the Philippine International Convention Center.(cid:9)

connectivity will be supplied using PLDT’s DSL network, Mabuhay’s satellite  facilities  or  Smart’s  wireless broadband system. The first  three  pilot  schools  chosen were  in  Malabon  City  in  Metro  Manila, Lapu Lapu City in Cebu and  in  Jolo,  Sulu.  At  the  same

More than 12,000 students 

The  PLDT  Foundation 

and alumni have attended the SEP sessions, including Myrna, who gave  up  a  22-year  employment with a bank to focus on being a Smart Load dealer.(cid:9)

envisions  a  Filipino  citizenry  empowered through education and Information and Communications Technology.

“I was earning more on the 

Smart Load business than on my corporate job. I have no regrets. Now,  I  need  not  wake  up  early everyday, work eight hours away from home and pay huge parking fees. I can now give quality time

UTILIZING GROUP STRENGTHSEducation has been favored as a field of community service because of its long-term benefits. Moreover,

24

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

to my husband and two children,” says Myrna.(cid:9)

benefited  from  the  feeding  programs. PLDT employees went to  Pangasinan,  Cagayan,  Ilocos Sur, Benguet, Pampanga, Laguna, and in Payatas, Quezon City.(cid:9)

Foundation's  Toy  Swap  Promo.  These were all donated to various orphanages during the Christmas season.(cid:9)

She now runs a Smart Load 

In many of these activities, 

C o n c e r n e d   a b o u t   t h e  

center in her sari-sari store, where she  also  provides  text  and  call  services.  She  also  maintains  a  network of Smart Load retailers, including an elderly woman who initially  did  not  know  anything  about text messaging but is now her number one retailer.

employee  volunteers  have  been instrumental.  PLDT  employees, for  example,  donated  several  hundred thousand pesos of their personal funds to the flood victims of  Quezon  and  other  Luzon  provinces.  Some  of  these  employees  went  without  their  Christmas parties in order to raise funds for the victims.(cid:9)

environment,  Smart  employees  joined  several  tree  planting  missions to Mt. Banahaw, which is undergoing rehabilitation, while others  planted  thousands  of  mangrove  seedlings  along  the  shoreline of Cordova, Cebu.(cid:9)

Almost 7,000 pieces of toys, 

The  PLDT  Group  also  has 

BUILDING COMMUNITIESIn 2004, PLDT and Smart actively participated  in  the  community-building programs of the Gawad Kalinga Foundation. Their initial donation went to the construction of  some  100  homes  of  the  fire victims in Baseco Compound in Tondo,  Manila,  an  urban  poor  community. (cid:9)

volunteers trained by the Philippine National Red Cross prepared to assist  in  rescue  operations  and emergencies during disasters and calamities.(cid:9)

close to 700 articles of clothing, 65 books and 18 pairs of shoes were  gathered  from  PLDT  employees  through  the  PLDT

Smart employee volunteers 

Community  service  is  not 

joined residents in building homes at Baseco in December 2004. The Smart Amazing Village in Baseco Compound now has rows of houses painted in lively colors, and the formerly displaced people have a place they can call their own.(cid:9)

just company policy—it is also the employees’ commitment.

In the wake of the disastrous 

floods that hit Luzon in late 2004, Smart  started  a  second  Smart  Amazing Village in General Nakar in Quezon province. About 600 employees – from executives to the  rank  and  file  –  have  volunteered to go to the town to help in rebuilding efforts over a 12-week period in early 2005.
 (cid:9)
also made a difference through its medical and dental missions in areas where residents cannot afford to regularly see a doctor.(cid:9)

Over  the  years,  PLDT  has 

In  2004,  PLDT  employee 

volunteers,  accompanied  by  medical practitioners, trooped to several  towns  in  Luzon  region,  diagnosing and giving medicine to more than 5,000 young and adult patients  with  ailments  ranging  from the common cold to asthma, iron deficiency and even diabetes. More than 1,000 malnourished and  underweight  children  also

During the year, Smart 
employee volunteers joined residents in building homes at Baseco while PLDT 
volunteer employees, 
accompanied by medical 
practitioners, trooped to 
several towns in Luzon, 
diagnosing and giving 
medicine to more than 
5,000 patients.

Chairman Manuel V. 
Pangilinan himself 
celebrated his birthday on July 14 by going on a medical mission and 
feeding program in 
Payatas, Quezon City.

25

SETTING BEST PRACTICES IN 
CORPORATE GOVERNANCE

the requirements of the Philippine S e c u r i t i e s   a n d   E x c h a n g e   Commission, and covers policies on, among others: (a) independent d i r e c t o r s ,   ( b )   k e y   B o a r d   Committees (i.e., Audit Committee, E x e c u t i v e   C o m p e n s a t i o n   Committee, and Governance and Nomination  Committee),  (c)  independent auditors, (d) internal audit, (e) stockholder rights, (f) internal controls, and (g) penalties for non-compliance.  (cid:9)

On November 5, 2002, our 

Board of Directors approved the Anti-Money Laundering Manual.  While  PLDT  is  not  a  covered  institution, we have nonetheless adopted  it  pursuant  to  our  commitment to help the national government in preventing anti-

(cid:9)The ultimate objective is to 
ith the advent of new corporate governance l a w s   a n d  

r u l e s   worldwide, PLDT has 

embarked  on  a  systematic  and  deliberate process of adopting the best  practices  in  corporate  governance. This process will go through  three  phases:  (1)  compliance, (2) competencies and (3) character.(cid:9)

ensure that our Group’s corporate image and reputation is a reflection of our corporate character. Like all business organizations, PLDT strives  to  generate  returns  for  stakeholders. In the pursuit of that objective,  we  must  also  ensure that  the  interests  of  our  key  s t a k e h o l d e r s   ( n a m e l y   o u r   shareholders, our employees, our customers and business partners, t h e   c o m m u n i t y   a n d  

t h e   government  and  regulatory  agencies) are properly addressed.

In  the  first  phase,  the 

objective  is  to  comply  with  governance requirements through Group policy integration, process simplification,  and  systems  redesign. This involves making our Group’s  policies,  systems  and  processes coherent and consistent with relevant laws and regulatory rules. (cid:9)

INITIAL STEPSBy  virtue  of  its  listing  in  the  Philippine  and  New  York  Stock Exchanges,  PLDT  falls  under  Philippine  and  U.S.  regulatory  requirements. In that regard, we have established various policies and  initiatives  to  ensure  that  PLDT’s business practices will be compliant with world-class best practices.  (cid:9)

T h e   s e c o n d   p h a s e   i s  

The initial steps were taken 

competencies. With changes that will take place as a result of policy integration, process simplification, a n d   s y s t e m s  

back in 2002. On September 24 of that year, our Board of Directors approved  the  PLDT  Manual  on  Corporate  Governance  (“the  Manual”), which took effect on January 1, 2003.(cid:9)

r e d e s i g n ,   competencies of  people in the PLDT  organization  must  be  reviewed and reassessed to align and  support  those  changes.  Internal controls are best achieved if  people  have  the  right  and  appropriate  competencies  to  perform their assigned tasks in the appropriate manner.

The Manual conforms with

money laundering activities.

INITIATIVES IN 2004In 2004, PLDT undertook major initiatives to further adopt best governance practices. On March 30, 2004, our Board approved the Code  of  Business  Conduct  and Ethics, or Code. The Code sets out standards of business conduct and ethics, namely, the standards of:

Reflecting
Corporate
Character

26

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

(a) compliance, (b) competition and fair dealing, (c) confidentiality of information and proper use of 
property, (d) conflicts of interests 
and corporate opportunities, (e) disclosure, (f) risk management,

e x p a n d e d   t h e   N o m i n a t i o n   Committee  to  cover  corporate  governance-related  oversight  functions. (cid:9)
CHARACTER

submitted our annual certification with the Philippine SEC confirming that:

On January 27, 2005, we 

3

and (g) relations with shareholders and investors.(cid:9)

These  standards  seek  to 

C o m p l i a n c e   w i t h   S E C   Memorandum Circular No. 2 dated April 5, 2002, as well as all relevant Circulars on Corporate Governance have been monitored;
P L D T,   i t s   d i r e c t o r s ,  
officers  and  employees  c o m p l i e d   w i t h   a l l   t h e   l e a d i n g   p r a c t i c e s   a n d   p r i n c i p l e s   o n   g o o d   corporate  governance  as  embodied in the Manual;

2

COMPETENCIES

p r o m o t e  

t h e   v a l u e s   o f   accountability, integrity, fairness and transparency.  The Code also proscribes  retaliation  against  reporters of violations of the Code, and  penalizes  violation  of  the  prescribed standards.  (cid:9)

With  respect  to  adequate 

representation  of  independent  directors in the Board, Philippine law  requires  publicly  listed  c o m p a n i e s   t o   h a v e   a t   l e a s t

1

COMPLIANCE

foreign private issuers outside the U.S. like PLDT. This includes as well the required attestation of the independent external auditors.(cid:9)

On October 5, 2004, PLDT 

appointed  its  chief  governance  officer who serves as compliance

IN 2004, PLDT UNDERTOOK MAJOR INITIATIVES TO FURTHER 
ADOPT BEST GOVERNANCE PRACTICES.

two independent directors or such independent directors shall c o n s t i t u t e   a t   l e a s t   2 0 %   o f  the  members  of  the  Board, 
whichever  is  fewer.  PLDT  has 
surpassed that standard by having four independent directors out of 13 directors elected in its June 2004  Annual  Stockholders’  Meeting. (cid:9)

PLDT also complied with its appropriate  performance self-rating assessment  and performance e v a l u a t i o n  s y s t e m   t o determine and m e a s u r e   c o m p l i a n c e   w i t h   t h e Manual;PLDT  committed  no  major d e v i a t i o n s   f r o m   t h e   provisions of the Manual; andA copy of the Manual had been  furnished  to  the  d i r e c t o r s ,   o f f i c e r s ,   executives  and  employees.

officer and heads the Corporate Governance Office, which reports functionally to the Governance and Nomination  Committee  of  the  Board.The  above  initiatives  are just the initial steps that PLDT is beginning to take in consonance with  its  commitment  to  good  governance. With the Governance and  Nomination  Committee  in  place, as well as the CEO’s support of  the  recently  established  and future  corporate  governance  programs, PLDT will continue to pioneer  the  adoption  of  critical best practices in good corporate governance in the Philippines.

COMPLIANCE  WITH  THE  U.S.  SARBANES-OXLEY ACTIn the middle of June 2004, PLDT commenced  its  Sarbanes-Oxley 404 Compliance Project. Through this  project,  the  PLDT  Group  ensures that its internal controls will support the annual internal control report on management’s assessment  of  internal  controls that must be certified by the chief executive  officer  and  the  chief  financial officer starting 2006 for

PLDT has four working Board 

committees: the Governance and Nomination, Audit, Executive Compensation  and  Finance  Committees.  Each Committee has its own written charter covering t h e   r e l e v a n t   C o m m i t t e e ’ s   c o m p o s i t i o n ,   m e m b e r s h i p   qualifications,  functions  and  responsibilities,  conduct  of  meetings, and reporting procedures to the Board.(cid:9)

T h e   G o v e r n a n c e   a n d  

Nomination  Committee  is  the  result of the Board of Directors’ c o m m i t m e n t   t o   c o r p o r a t e   governance compliance when, in June 2004, it reconstituted and

27

PLDT IS AT THE START OF A NEW AND EXCITING ERA. 
FROM THAT PERSPECTIVE, THE CHALLENGES AND 
REWARDS OF BUILDING VALUE FOR OUR CUSTOMERS 
AND THE COUNTRY IS JUST BEGINNING.

(From left) Ricardo R. Zarate, Ray C. Espinosa, Christopher H. Young, Helen Y. Dee, Corazon S. de la Paz, Napoleon L. Nazareno, Manuel V. Pangilinan, 
Shigeru Yoshida, Antonio O. Cojuangco, Amado S. Bagatsing, Benny S. Santoso, Pedro E. Roxas, Rev. Fr. Bienvenido F. Nebres, S.J., Roberto R. Romulo, 
Oscar S. Reyes, Teresita T. Sy-Coson and Albert F. Del Rosario. (Not in photo: Sadao Maki.)

ADVISORY BOARD/COMMITTEE
Amado S. Bagatsing
Oscar S. Reyes1
Roberto R. Romulo 
Benny S. Santoso
Christopher H. Young
Ricardo R. Zarate

AUDIT COMMITTEE
Rev. Fr. Bienvenido F. Nebres, S.J., Chairman
Pedro E. Roxas, Member
Oscar S. Reyes2, Member
Juan B. Santos3, Member
Corazon S. de la Paz, Advisor
Roberto R. Romulo, Advisor
Shigeru Yoshida, Advisor

EXECUTIVE COMPENSATION COMMITTEE
Albert F. Del Rosario, ChairmanRay C. Espinosa, Member
Pedro E. Roxas, Member
Oscar S. Reyes, Member 
Shigeru Yoshida, Member

28

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

BOARD OF DIRECTORS1
Manuel V. Pangilinan, Chairman
Napoleon L. Nazareno, President and CEO
Antonio O. Cojuangco
Helen Y. Dee
Ray C. Espinosa
Sadao Maki
Rev. Fr. Bienvenido F. Nebres, S.J.*
Corazon S. de la Paz
Oscar S. Reyes*2 
Albert F. Del Rosario
Pedro E. Roxas*
Teresita T. Sy-Coson*
Shigeru Yoshida

1 Each director owns less than 0.06% interest in PLDT.
2 Elected effective April 5, 2005 to replace Juan B. Santos 
who resigned effective February 10, 2005.

* Independent Director

EXECUTIVE COMPENSATION COMMITTEE

FINANCE COMMITTEE
Corazon S. dela Paz, Chairman
Antonio O. Cojuangco, Member
Teresita T. Sy-Coson, Member
Amado S. Bagatsing, Member
Christopher H. Young, Member
Shigeru Yoshida, Advisor

GOVERNANCE & NOMINATION COMMITTEE
Manuel V. Pangilinan, Chairman
Rev. Fr. Bienvenido F. Nebres, S.J., MemberJuan B. Santos3, Member
Teresita T. Sy-Coson, Member
Shigeru Yoshida, Member
Rene G. Bañez, Non-voting Member
Victorico P. Vargas, Non-voting Member

1 Elected as an independent director on April 5, 2005.
2 Appointed effective April 5, 2005.
3 Resigned effective February 10, 2005.

29

OFFICERS

Napoleon L. Nazareno
President and CEO

George N. Lim
Senior Vice President

Celso T. Dimarucut
First Vice President

Nerissa S. Ramos2
First Vice President

Ernesto R. Alberto
Senior Vice President

Rosalie R. Montenegro
Senior Vice President

Cesar M. Enriquez
First Vice President

Rene G. Bañez
Senior Vice President

Alfredo S. Panlilio
Senior Vice President

Richard N. Ferrer1
First Vice President

Raymond S. Relucio
First Vice President

Ramon B. Rivera, Jr.
First Vice President

Ma. Lourdes C. Rausa-Chan
Senior Vice President

Claro Carmelo P. Ramirez
Senior Vice President

Jun R. Florencio
First Vice President

Ricardo M. Sison
First Vice President

Anabelle L. Chua
Senior Vice President

Ariel A. Roda
Senior Vice President

Eriberto B. Gesalta
First Vice President

Emiliano R. Tanchico
First Vice President

Menardo G. Jimenez, Jr.
Senior Vice President

Victorico P. Vargas
Senior Vice President

Florentino D. Mabasa, Jr.
First Vice President

Miguela F. Villanueva
First Vice President

(From left) Rene G. Bañez, Shigeru Yoshida, Claro Carmelo P. Ramirez, Alfredo S. Panlilio, Victorico P. Vargas, Christopher H. Young, Anabelle L. Chua, 
Menardo G. Jimenez, Jr., Tsuyoshi Kawashima, George N. Lim, Eriberto B. Gesalta, Florentino D. Mabasa, Jr., Ariel A. Roda, Ma. Lourdes C. Rausa-Chan, 
Cesar M. Enriquez, Ricardo M. Sison, Nerissa S. Ramos, Emiliano R. Tanchico, Rosalie R. Montenegro and Ernesto R. Alberto.

(From left) Ramon B. Rivera, Jr., Richard N. Ferrer, Jun R. Florencio, Raymond S. Relucio, Miguela F. Villanueva, Celso T. Dimarucut, Peter J. Lawrence, 
Ramon S. Fernandez, Don J. Rae, Anastacio R. Martirez, Rolando G. Peña, Helen T. Marquez, George H. Tan, Ray C. Espinosa, Emmanuel P. Dizon and 
Dave M. Simon.

30

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

Anna Isabel V. Bengzon3
Vice President

Joseph Nelson M. Ladaban
Vice President

Jose Lauro G. Pelayo3
Vice President

Alfredo B. Carrera
Vice President

Arnel S. Crisostomo
Vice President

Ma. Luz Natividad A. Lim
Vice President

Leo I. Posadas
Vice President

Ramon Alger P. Obias
Vice President

Ricardo C. Rodriguez
Vice President

Rebecca Jeanine R. De Guzman
Vice President

Roberto G. Pador3
Vice President

Mario C. Encarnacion
Vice President

Lilibeth F. Pasa3
Vice President

Genaro C. Sanchez3
Vice President

Jesus M. Tañedo
Vice President

Emeraldo L. Hernandez
Vice President

Enrique S. Pascual, Jr.3
Vice President

Jose Antonio T. Valdez
Vice President

1 Appointed First Vice President 

effective January 1, 2005.

2 Promoted to First Vice President 

effective January 25, 2005.

3 Promoted to Vice President effective 

January 25, 2005.

31

PLDT Group Consolidated Net 
Income Up 65%; Earnings Reach 
Php9.4 Billion for First Quarter 2005
Dividend of Php21/share Declared

P h i l i p p i n e   L o n g   D i s t a n c e   Telephone Company announced its financial results for the first quarter  of  2005,  reporting  a  consolidated net income of Php9.4 billion. In addition, the Company’s Board of Directors also approved the  payment  of  a  Php21/share  initial 2005 dividend to common shareholders  with  the  target  of achieving a 30% payout level of 2005 EPS. Payment will be made on 14th July 2005 to shareholders of record as of 3rd June 2005. This  follows  the  dividend  of

Php14/share declared in respect of 2004 which is scheduled to be paid on 12th May 2005.(cid:9)

Cellular subsidiaries, Smart 

Communications, Inc. (“Smart”) and Pilipino Telephone Corporation (“Piltel”), contributed significantly to the rise in PLDT’s consolidated net income. Without the impact of  the  peso’s  appreciation  on  foreign exchange translation and derivative transactions, adjusted consolidated net income rose to Php7.0 billion in the first quarter of 2005, 14% over the adjusted and restated net income of Php6.1 billion reported in the first quarter of 2004. Service revenues for the PLDT Group increased by 4% to Php29.4 billion while consolidated EBITDA  improved  to  Php18.5  billion. (cid:9)

Consolidated free cash flow 

grew by 17%, from Php9.7 billion in  the  first  quarter  of  2004  to  Php11.3 billion in the same period in 2005, enabling the Group to declare an initial 2005 dividend as  well  as  reduce  debts  by  US$165 million and remaining well on track to meet the 2005 debt reduction target of US$500 million.

CELLULAR:  ADAPTING  TO  MARKET CHANGESConsolidated  cellular  service  revenues increased to Php17.4 billion in the first quarter of 2005, 11%  higher  than  the  Php15.7  billion realized in the first quarter last year. (cid:9)

C o n s o l i d a t e d   c e l l u l a r  

EBITDA grew by 7% to Php11.1 billion from Php10.3 billion. The

(cid:9)PLDT reports consolidated net income of 
Php9.4 billion for the first quarter 2005; adjusted net income at Php7.0 billion, 
taking into account effects of foreign exchange gains and derivative transactions.(cid:9)

PLDT declares initial 2005 dividend to 
common shareholders of Php21/share.(cid:9)

Cellular service revenues increase 11% 
as combined subscriber base surpasses 
20 million.(cid:9)

Consolidated EBITDA reaches Php18.5 
billion; consolidated EBITDA margin 
improves to 63% of revenues.(cid:9)

Consolidated free cash flow surges to 
Php11.3 billion, up from Php9.7 billion 
in the same period in 2004.(cid:9)

PLDT Fixed Line reduces debt by US$155 
million; consolidated debt declines by 
US$165 million.(cid:9)

Smart to distribute Php20.0 billion to 
PLDT in 2005.

32

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

EBITDA margin stood at 64% in the first quarter of 2005 from 66% in the same period in 2004. Net income, as adjusted for the effects of  the  peso’s  appreciation  on  foreign exchange movements and derivative transactions, increased to  Php5.8  billion  from  Php5.2  billion in the same period last year.(cid:9)

Service Revenues & Cash Flows from Operations
(in billion pesos)

totaled 1.04 million subscribers in  the  first  quarter  of  2005,  bringing the PLDT Group’s total cellular  subscriber  base  to  just over 20 million and maintaining its market share of about 58%. Smart  added  approximately  915,000 subscribers while Talk 
‘N  Text  added  approximately  130,000 subscribers to end the quarter with 15.5 and 4.7 million subscribers,  respectively.  Net  activations in the first quarter of 2004  were  26%  higher  at  1.4  million  and  it  is  expected  that  subscriber growth will decelerate compared to prior years’ growth.(cid:9)

30

29.2

28.1

28.3

29.7

29.4

launched, for thirty days, the Smart 258 Unlimited Call and Text promo wherein Smart and Talk ‘N Text prepaid subscribers could avail of unlimited on-network calls or text. The promotion was reinstituted on April 21 for another 30 days with some modifications.(cid:9)

expanded to 36 switches and over 5,400 base stations covering 97% of the country’s population. Capital expenditures were Php1.8 billion in the first quarter of 2005.(cid:9)

16.9

18.1

19.5

19.0

15.3

doubled to Php9.0 billion in the first quarter of 2005 from Php4.6 billion in the first quarter of 2004. Smart  intends  to  make  a  total  distribution of Php20 billion to PLDT  for  2005  –  Smart  paid  a cash dividend of Php6.0 billion to PLDT in the first quarter of 2005; in addition, it will pay another Php8 billion in June and the balance in the second half of the year.(cid:9)

Net  cellular  activations 

On March 11, 2005, Smart 

Smart’s cellular network has 

Free  cash  flow  nearly 

“As  we  had  previously 
indicated, we have begun to see

25

20

15

10

5

0

10

9

8

7

6

5

4

3

2

1

0

1Q04

2Q04

3Q04

4Q04

1Q05

Service Revenues

Cash Flows from Operations

Net Income
(in billion pesos)

9.7

9.4

7.7

6.7

6.9

6.9

7.0

6.1

5.7

5.9

1Q04

2Q04

3Q04

4Q04

1Q05

As reported

Before forex and derivatives

a  slowing  down  of  subscriber  growth and we expect this trend to continue; a reflection, we believe of changing market dynamics as well as the effects of SIM-swap activities.  Smart  has  in  fact  commenced winding down its SIM-swap activities and it is anticipated that  although  the  industry  will  experience a temporary correction phase in terms of subscriber count, this should not, however, impact usage and our underlying revenues. It should, in fact, result in cost

savings. Our mandate, therefore, as  the  industry  leader,  is  to  be responsive  to  these  evolving  conditions and find ways to actively develop  new  market  segments  whilst  controlling  costs.  Our  competitive advantage, in addition to our strong cash flows, is that we can do so not just within the wireless  sphere  but  also  in  conjunction with the fixed and ICT businesses,” explained Napoleon L. Nazareno, President and CEO of PLDT and Smart.

33

THE SIGNIFICANT REVENUE GROWTH ACROSS ALL OUR BUSINESS 
SEGMENTS IS EXTREMELY ENCOURAGING AND WE FORESEE 
THIS POSITIVE TREND CONTINUING FOR THE REST OF THE YEAR.

introduction  of  new  service  offerings.  On  March  10,  2005, PLDT  Fixed  launched  PLDT 
WeRoam,  a  wireless  broadband service  running  on  Smart’s  nationwide wireless network and utilizing  GPRS/EDGE/Wi-Fi  technologies.  Aimed  at  the  corporate market, PLDT WeRoam provides laptop-carrying employees with wireless data connectivity to their corporate Intranets and to t h e   g l o b a l   I n t e r n e t .   D S L   subscribers jumped to 72,700 at the end of the period, from 28,000 a year ago while other relatively new  offerings  such  as  High  Bandwidth  Optical  Service and Shops.work have started to make headway  and  are  expected  to  register a strong performance for the rest of the year.(cid:9)

Cash  operating  expenses 

were  down  2%,  reflecting  the  continued focus on various cash control  initiatives.  EBITDA  was stable  at  Php6.8  billion  as  the decline in revenues was matched by a corresponding decline in cash

25

20

15

10

5

0

Subscriber Base
(in millions)

22.4

20.3

21.4

19.2

19.7

17.5

18.2

16.0

16.6

14.4

2.2

1Q04

2.2

2Q04

2.2

2.2

3Q04

4Q04

2.1

1Q05

Cellular

Fixed Line

PLDT FIXED LINE: 
LOOKING AHEADFixed  Line  service  revenues  decreased  by  2%  to  Php11.8  billion in the first quarter of 2005, as the appreciation of the peso dampened local exchange and ILD revenues and the introduction of the “Php10 per call promotion” adversely affected NLD revenues.

Launched in February 2005, the promotion offered a rate of Php10 per  call  to  any  PLDT  landline  number nationwide as well as to all  Smart  and  Talk  ‘N  Text  subscribers. The declines in these segments  were  partially  offset,  however, by an increase in data revenues with the continued growth of  broadband  services  and  the

34

PLDT ANNUAL REPORT 2004

AHEAD OF THE CURVE

operating  expenses.  EBITDA  margin improved slightly to 58% in the first quarter this year from 57% in the same period last year.(cid:9)

Capital expenditures for the 

CONSOLIDATED STATEMENTS OF INCOME
(in million pesos, except EPS)

For the first quarter ended March 31,

first  quarter  of  2005  were  at  Php2.4 billion with the ongoing upgrade  to  an  IP-based  core  network. (cid:9)

PLDT’s free cash flow in the 

(cid:9)(cid:9)2005(cid:9)

2004(cid:9)(a)

“Given  the  geographic 

Income(cid:9)

29,361(cid:9)
815(cid:9)
75(cid:9)
ePLDT: HOLDING ITS OWNePLDT, the Group’s information and communications technology arm, reported a profit of Php40 million  for  the  first  quarter  of  2005.(cid:9)
30,251(cid:9)

Service Revenues(cid:9)
Non-service Revenues(cid:9)
Other Income(cid:9)

28,107(cid:9)
2,631(cid:9)
85(cid:9)(cid:9)
30,823

first  three  months  of  2005  increased significantly by 61% to Php8.0 billion, mainly on account of the Php6.0 billion dividend from Smart. Accordingly, PLDT Fixed Line reduced its debts by US$155 million  during  the  period,  thus lowering  its  debt  balance  to  US$1.8 billion as of the end of the first quarter of 2005. PLDT Fixed  Line  will  continue  to  deleverage aggressively in 2005, thus  saving  on  interest  and  financing costs and reducing its risk profile as well.(cid:9)

c o v e r a g e   a n d   b a n d w i d t h   capabilities  of  our  various  networks,  we  feel  we  are  well  positioned to deploy the resources of the Group in a well-coordinated manner. We are looking to a new generation of services for PLDT, services such as PLDT WeRoam that  bring  together  the  strong  corporate business of PLDT Fixed and the superior network capability of Smart,” concluded Nazareno.

Consolidated  call  center 

Expenses(cid:9)

17,325(cid:9)

23,107

revenues grew by 53% to Php408 million as a result of continued growth in transaction volumes and increased  capacity  utilization.  Combined call center seats grew to 2,870, an 81% increase over the same period last year. A third center  call  center  in  Iloilo  c o m m e n c e d   c o m m e r c i a l

Income before income tax(cid:9)

Provision for income tax(cid:9)

Net Income - as reported(cid:9)

Net income before FX and derivatives(b)(cid:9)

EPS, Basic(cid:9)
EPS, Diluted(cid:9)

12,926(cid:9)

3,543(cid:9)

9,361(cid:9)

6,997(cid:9)

52.78(cid:9)
47.57(cid:9)

7,716

2,036

5,686

6,145

31.30
31.30

(a) As restated to reflect adoption of International Accounting Standards.(b) Net income excluding the net impact of gains/losses on FX and dervivative transactions.

operations in April 2005 with 400 seats.(cid:9)
Aside from the call centers, 

objectives. This early, I am pleased that  we  are  well  on  our  way  to  achieving a number of these goals. We have just announced an initial d i v i d e n d   t o   o u r   c o m m o n   shareholders of Php21/share which should  allow  us  to  achieve  our  revised target of a 30% dividend payout  level  of  2005  EPS.  The debt reduction of US$165 million in the first quarter of 2005 is a good start to achieving our goal of paying down US$500 million for the  year.  Most  importantly,  the transformation of the PLDT Group into  a  functionally  integrated  communications  business  has  begun. Among other initiatives, the upgrading of our copper and fiber  optic  network  into  an  IP-based  one  is  underway  as  we  prepare  ourselves  for  the  next  wave  of  so-called  ‘disruptive  technologies.’  Certainly,  we  at  PLDT have no intention of allowing these  technologies  to  be  self-fulfilling and disrupt our plans – the future is arriving fast and we are determined to be at the center of it,” said Manuel V. Pangilinan, PLDT Chairman.

ePLDT’s other business segments, which include Netopia™, Vitro™ Data Center and other Internet-related  services,  registered  significant revenue improvements resulting in consolidated service revenues  of  Php652  million,  a  50%  increase  compared  to  Php435 million in the same period last year.(cid:9)

“The  significant  revenue 

growth  across  all  our  business  segments is extremely encouraging and we foresee this positive trend continuing for the rest of the year. We also expect ePLDT to play a strategic role not only in content development and aggregation for the  Group  but  in  the  Group’s  transition  to  next  generation  services  as  well,”  said  Ray  C.  Espinosa,  ePLDT  Managing  Director.

PLDT GROUP: 
TRANSFORMATION UNDERWAY“At the end of 2004, the PLDT Group set for itself a number of f i n a n c i a l   a n d   o p e r a t i o n a l

35

2004 PLDT GROUP SIGNIFICANT EVENTS

JANUARY
ePLDT  VITRO™  Data  Center  hosts  Level-Up! Philippines, the first online game publisher in the country.

Smart  introduces  another  postpaid  plan, Smart Kid, in May 2004. Smart Kid is the first cellular service specially designed for kids aged 5-12 years old to keep them in touch with their parents and  family  members  anytime,  anywhere.

Smart enters into a Sale and Purchase Agreement  to  acquire  100%  of    Meridian Telekoms, Inc., a company  primarily engaged in providing wireless broadband and data services to small and  medium-scale  businesses  nationwide.

Smart  launches  Smart  Infinity,  a  premium  postpaid  plan  targeting  affluent individuals 35 years and above who  are  highly  mobile  locally  and  internationally.

The Institutional Investor Asia Equities Market Report 2004 names PLDT as best  in  investor  relations  in  the  telecommunications sector. In addition, former PLDT President and CEO Manuel V. Pangilinan, who has recently assumed 
JUNEPLDT doubles speed of PLDT myDSL but retains price in a bid to strengthen its foothold in the broadband market.
the position of chairman of PLDT’s Board, 
is chosen in the survey as the Best CEO.

PLDT DSL and PLDT Vibe subscribers flock  to  the  newly-launched  online  gaming portal PLDT Play.
Smart pioneers another service called Smart Caller Ringtunes, a service that allows  a  mobile  phone  user  to  customize the sound that people will hear when they call his number.

The new PLDT Budget Card begins to offer international long distance calls for as low as US$0.18 per minute to 89 destinations.

OCTOBERPLDT  On-Call,  the  country’s  first  comprehensive solution for clients in the call center industry, is launched. The solution diminishes entry barriers to the booming call center industry and helps control expenses for companies already into the business.

FEBRUARYThe GSM Association awards Smart Load as “Best Mobile Application or Service for the Consumer Market” in Cannes, France.

Telecom  Asia,  one  of  Asia's  largest regional telecommunications publishing groups,  awards  PLDT  as  the  Best  Emerging Market Carrier in recognition of the Company's excellent financial and market performance.

NOVEMBERPLDT launches PLDT mySPOT WiFi Network. This service paves the way for  wireless  broadband  services  in  2005.

MARCHSmart  subscribers  benefit  from  the flexibility provided by the Smart Multi-line SIM, another innovative service that allows subscribers to have up to five mobile numbers using just one SIM card.

JULYS m a r t  

l a u n c h e s  

t h e   S m a r t   Entrepreneurial  Program  (SEP)  for  college  students  and  alumni  of  universities and colleges nationwide. SEP  offers  free  seminars  on  entrepreneurship.

Netopia  opens  Extreme  Gaming  Grounds  (EGG)  in  cooperation  with Intel.  EGG is the first dedicated gaming facility in the country.

APRILFinanceAsia chooses PLDT/Smart as the Best Managed Company and the Best  in  Investor  Relations  in  the  Philippines. PLDT/Smart also placed 2nd for Best in Corporate Governance in the country.

MAYPLDT launches IP Plus, an affordable and flexible suite of three IP network solutions for corporate clients. These solutions are IPSec, or Internet Protocol Security;  IP  VPN  QoS,  or  Internet  Protocol - Virtual Private Network Quality of Service; and VoVPN, or Voice over Virtual Private Network.

Netopia  inaugurates  its  landmark  100th branch.

DECEMBER
PLDT is again chosen by Asiamoney as the best-managed company in the country  for  two  years  in  a  row.  The Company  also  tops  the  corporate  governance poll and is overall most i m p r o v e d   c o m p a n y   f o r   b e s t   management  practices.  President  Napoleon L. Nazareno is also awarded as the Best CEO.

AUGUSTNetopia opens a branch in Bangkok, Thailand, its first branch abroad.

ePLDT Ventus, Inc., the third ePLDT call center, begins to train more agents in preparation for its full launch.

PLDT inaugurates InnoLab in Cebu. InnoLab, or the Innovation Laboratory and Telecommunications Education Center of PLDT, is a laboratory and showroom  where  research  and  development  projects  involving  telecommunications solutions can be implemented and organizations and  companies  can  witness  high-tech telecommunications solutions at work.

Smart introduces another world-first– Smart  Padala,  the  first  and  only  international cash remittance through text. Padala is a Filipino household word akin to remittance, which is a means of financial support from the estimated 8 million family members or relatives working abroad.

Smart is recognized as the “Asia Pacific Wireless Service Provider of the Year” during  the  Frost  and  Sullivan  Asia  Pacific Technology Awards 2004 in Singapore. Smart Load also wins the “Most Innovative Application of the Year” in the same event.

Filipinos  in  Hong  Kong  begin  to  subscribe to 1528 SMART, a prepaid GSM mobile phone service offering in Hong Kong designed and packaged to cater to the Filipino community.  It is a partnership of Hong Kong CSL Ltd. and PLDT (HK) LTD./PLDT Global, in close collaboration with Smart.

Smart completes its Php274-million transmission  backbone  facility  in  Palawan, providing 100% seamless coverage to all towns and municipalities in  the  province’s  mainland.  The  backbone,  consisting  of  21  relay  stations stretched over a distance of 813 kilometers, will also service the requirements of other companies in the province.

PLDT  unleashes  the  “Abangan!”  campaign on December 24, 25 and 31 with a flat-rate offer of Php20 for all NDD calls from a PLDT landline to another PLDT landline.

SEPTEMBERSmart is recognized as the “Business of  the  Year”  and  “Innovator  of  the  Year” for Smart Load during the 1st Raul  Locsin  Award  for  Business  Excellence.

36

PLDT ANNUAL REPORT 2004

ar2004md&a_1_v05.fh11 4/26/05 10:40 PM Page 1 

FINANCIAL REVIEW

Management’s Discussion And Analysis Of Financial Condition And Results Of Operations

The following discussion and analysis of our financial condition and results of operations should be read in conjunction with the
accompanying consolidated financial statements and the related notes as at December 31, 2004 and 2003 and for each of the three
years in the period ended December 31, 2004, included elsewhere in this Annual Report. This discussion contains forward-looking
statements that reflect our current views with respect to future events and our future financial performance. These statements involve
risks and uncertainties and our actual results may differ materially from those anticipated in these forward-looking statements.

Overview

We are the largest and most diversified telecommunications company in the Philippines.  We have organized our business into three
main segments:

• Wireless — wireless telecommunications services provided by Smart Communications, Inc., or Smart, and Pilipino Telephone
Corporation, or Piltel, our cellular service providers, and Mabuhay Satellite Corporation, ACeS Philippines Cellular Satellite
Corporation, and Telesat, Inc., our satellite and very small aperture terminal, or VSAT, operators;

• Fixed Line — fixed line telecommunications services primarily provided through PLDT.  We also provide fixed line services through
PLDT Clark Telecom, Inc., Subic Telecommunications Company, Inc., PLDT-Maratel, Inc., Piltel and Bonifacio Communications
Corporation, which together account for approximately 3% of our consolidated fixed lines in service, and PLDT Global Corporation;
and

• Information and Communications Technology — information and communications infrastructure and services for internet
applications, internet protocol-based solutions and multimedia content delivery provided by PLDT’s subsidiary ePLDT, Inc.; call
center services provided by ePLDT’s subsidiaries Parlance Systems, Inc., Vocativ Systems, Inc. and ePLDT Ventus, Inc.; internet
access and gaming services provided by ePLDT’s subsidiaries, Infocom Technologies, Inc., Digital Paradise, Inc. and netGames,
Inc.; and e-commerce and IT-related services provided by other investees of ePLDT, as discussed in Note 9 - Investments in
Associates - at equity to the accompanying consolidated financial statements.

Summary Results of Operations

The table below shows the contribution of each of our business segments to our consolidated revenues and other income, expenses
and net income (loss) attributable to equity holders for the years ended December 31, 2004, 2003 and 2002.  Most of our revenues
are derived from our operations in the Philippines.  Our revenues derived from outside the Philippines consist primarily of revenues
from incoming international calls and text messages to the Philippines.

(in millions)

Wireless

Fixed Line

ICT

Inter-Segment
Transactions

Total

For the year ended December 31, 2004

Revenues and Other Income

Service
Non-service
Other income

Expenses
Net Income (Loss) Attributable to Equity Holders
For the year ended December 31, 20031
Revenues and Other Income

Service
Non-service
Other income

Expenses
Net Income (Loss) Attributable to Equity Holders

For the year ended December 31, 20021
Revenues and Other Income

Service
Non-service
Other income

Expenses
Net Income (Loss) Attributable to Equity Holders

Php80,057
69,349
6,111
4,597
48,381
27,354

Php48,810
48,486
–
324
46,943
1,383

Php2,415
2,080
321
14
3,038
(693)

(Php5,030)
(4,661)
(163)
(206)
(5,030)
–

Php126,252
115,254
6,269
4,729
93,332
28,044

65,780
54,653
10,548
579
54,503
9,625

49,638
36,670
12,095
873
53,653
(4,374)

47,175
46,920
–
255
56,315
(7,118)

47,311
46,411
–
900
58,100
(11,377)

1,893
1,467
316
110
2,354
(384)

1,014
773
205
36
1,672
(602)

(2,565)
(2,436)
(150)
21
(2,565)
–

(2,868)
(1,761)
(155)
(952)
(2,868)
–

112,283
100,604
10,714
965
110,607
2,123

95,095
82,093
12,145
857
110,557
(16,353)

1  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

FINANCIAL REVIEW

37

ar2004md&a_1_v05.fh11 4/26/05 10:40 PM Page 2 

Driven by the continued growth of our wireless business segment, particularly our cellular business, we registered total revenues and
other income of Php126,252 million, an increase of Php13,969 million or 12%, as compared to Php112,283 million in 2003.

Expenses decreased by Php17,275 million or 16% from Php110,607 million in 2003 to Php93,332 million in 2004 largely resulting
from decreases in financing costs, cost of sales, asset impairment, and compensation and benefits .

With the expiration of Smart’s income tax holiday in May 2004, we recognized a provision for income tax of Php4,948 million in 2004
as compared to a benefit from income tax of Php545 million in 2003.

As a result of the foregoing, our net income attributable to equity holders increased by Php25,921 million, or 1,221%, from Php2,123
million in 2003 to Php28,044 million in 2004.

2004 Compared to 2003

Accounting Changes

The accounting policies adopted are consistent with those of the previous financial year except that we have adopted the following new
accounting standards effective for financial years beginning January 1, 2004 and accounting standards intended to be mandatory for
financial years beginning on or after January 1, 2005. Prior years’ consolidated financial statements here in have been restated to give
effect to the provisions of the new standards adopted.

Adoption of the new standards involved the following changes in accounting policies and we have accordingly restated our comparative
consolidated financial statements retroactively in accordance with the transitional rules detailed in these standards.

PAS effective January 1, 2004:

• PAS 12, “Income Taxes”.  PAS 12 prescribes the accounting treatment for deferred income taxes.  This standard requires the
use of the balance sheet liability method in accounting for deferred income taxes.  It requires the recognition of a deferred tax
liability and, subject to certain conditions, a deferred tax asset, for all temporary differences with certain exceptions. This standard
provides for the recognition of a deferred tax asset when it is probable that taxable income will be available against which the
deferred tax asset can be used.  It also provides for the recognition of a deferred tax liability with respect to asset revaluations
and fair value adjustments arising from business combinations.

• PAS 17, “Leases”.  PAS 17 requires the capitalization of finance leases, which transfer substantially all the risks and benefits
incidental to ownership of leased item, at the inception of the lease at the fair value of leased property or, if lower, at the present
value of the minimum lease payments.  PAS 17 also requires that a lease, where the lessor retains substantially all the risks and
benefits of ownership of the asset, be classified as operating leases, which should be recognized as an expense in the income
statement on a straight-line basis over the lease term.

PAS effective January 1, 2005:

• PAS 19, “Employee Benefits”.  PAS 19 requires the use of the projected unit credit method in measuring retirement benefit
expense and a change in the manner of computing benefit expense relating to past service cost and actuarial gains and losses.
Past service cost is recognized as an expense on a straight-line basis over the average period until the benefits become vested.
On the initial adoption of this standard, the effect of the change in accounting policy includes all actuarial gains and losses that
arose in earlier periods even if they fall inside the 10% corridor.  In subsequent periods, portion of actuarial gains or losses is
recognized as income or expense if the cumulative unrecognized actuarial gains and losses at the end of the previous reporting
period exceeded the greater of: (i) 10% of the present value of the defined benefit obligation at that date (before deducting plan
assets); and (ii) 10% of the fair value of any planned assets at that date by dividing the excess determined by the expected average
remaining working lives of the employees participating in that plan is recognized immediately as income or expense.

• PAS 21, “The Effects of Changes in Foreign Exchange Rates”.  PAS 21 requires the recognition of foreign exchange gains and
losses in the period they are incurred.  Upon the adoption of PAS 21, we adjusted previously recorded undepreciated capitalized
foreign exchange losses, net of exchange losses that qualify as borrowing cost and income tax effect, against beginning retained
earnings, to the extent that such capitalized amounts do not meet the conditions for capitalization under the new accounting
standard, and restated prior years’ consolidated financial statements.  Further, PAS 21 requires the determination of the functional
currency of an entity.  Exchange differences from any retranslation are taken directly as a separate component of equity. On
disposal of an entity with functional currency other than the Philippine peso, the deferred cumulative amount recognized in equity
relating to that particular foreign operation shall be recognized in the consolidated income statement.

• PAS 27, “Consolidated and Separate Financial Statements”.  PAS 27 supersedes SFAS 27/IAS 27, “Consolidated Financial
Statements and Accounting for Investments in Subsidiaries”.  Under PAS 27, the exclusion of a subsidiary from consolidation
when there are severe long-term restrictions that significantly impair a subsidiary’s ability to transfer funds to the parent company
under the superseded standard was removed.  Consequently, Piltel was required to be included in our consolidated financial
statements retrospectively.

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AHEAD OF THE CURVE

• PAS 32, “Financial Instruments: Disclosure and Presentation”.  PAS 32 covers the disclosure and presentation of all financial
instruments.  This standard requires more comprehensive disclosures about a company’s financial instruments, whether recognized
or unrecognized in the financial statements.  New disclosure requirements include terms and conditions of financial instruments
used, types of risks associated with both recognized and unrecognized financial instruments (market risk, price risk, credit risk,
liquidity risk, and cash flow risk), fair value information of both recognized and unrecognized financial assets and financial
liabilities, and our financial risk management policies and objectives.  This standard also requires financial instruments to be
classified as liabilities or equity in accordance with their substance and not their legal form.  Consequently, we have designated
PLDT’s Convertible Preferred Stock Series V, VI and VII as compound instruments consisting of liability and equity components.
The total fair value of the Convertible Preferred Stock Series V, VI and VII was determined at issue date, of which the aggregate
fair value of the liability component of the Series V, VI and VII Convertible Preferred Stock as of date of issuance is included as
a financial liability under Note 18 - Interest-bearing Financial Liabilities account in the consolidated balance sheets.  The residual
amount was assigned as the equity component.

• PAS 39, “Financial Instruments: Recognition and Measurement”.  PAS 39 establishes the accounting and reporting standards
for recognizing and measuring our financial assets and financial liabilities.  This standard requires a financial asset or financial
liability to be recognized initially at cost, which is the fair value of the consideration given (in the case of an asset) or received
(in the case of a liability) for it.  Subsequent to initial recognition, we are to continue to measure financial assets at their fair
values, except for loans and receivables and held-to-maturity investments, which are measured at cost or amortized cost using
the effective interest rate method.  Financial liabilities are subsequently measured at cost or amortized cost, except for liabilities
classified as “at fair value through profit and loss” and derivatives, which are measured at fair value.

PAS 39 also covers the accounting for derivative instruments.  This standard has expanded the definition of a derivative instrument
to include derivatives (derivative-like provisions) embedded in non-derivative contracts.  Under this standard, every derivative
instrument is recorded in the balance sheet as either an asset or liability measured at its fair value.  Derivatives that are not
designated and do not qualify as hedges are adjusted to fair value through income.  If the derivative is designated and qualifies
as a hedge, depending on the nature of the hedge, changes in the fair value of derivatives are either offset against the change in
fair value of the hedged assets, liabilities, or firm commitments through earnings, or recognized in equity until the hedged item
is recognized in earnings.

• PAS 40, “Investment Property”.  PAS 40 prescribes the accounting treatment for investment properties which is defined as land
and/or building held to generate income or for capital appreciation or both.  An investment property is initially recognized at cost.
Subsequent to initial recognition, an investment property is either carried at (i) cost, less accumulated depreciation or any
accumulated impairment losses, or (ii) fair value, wherein fair value movements are recognized as income or expense.  Transfers
to or from investment property classification are made only when there is evidence of a change in use.

• PFRS 2, “Share-Based Payment”.  PFRS 2 requires an entity to recognize goods or services received or acquired in a share-based
payment transaction when it obtains the goods or as the services are received.  The entity shall recognize a corresponding increase
in equity if the goods or services were received in an equity-settled share-based payment transaction, or a liability if the goods
or services were acquired in a cash-settled share-based payment transaction.  In line with our adoption of PFRS 2, we recognized
in our consolidated statements of income the costs of employees’ and directors’ share options and other share-based incentives
by using an option-pricing model, further details of which are given in Note 22 - Employee Benefits in the accompanying
consolidated financial statements.

• PFRS 3, “Business Combinations”, PAS 36, “Impairment of Assets” and PAS 38, “Intangible Assets”.  PFRS 3 requires all
business combinations within its scope to be accounted for by applying the purchase method.  In addition, this standard requires
the acquirer to initially measure separately the identifiable assets, liabilities and contingent liabilities at their fair values, at
acquisition date, irrespective of the extent of any minority interest.

PFRS 3 also requires goodwill in a business combination to be recognized by an acquirer as an asset from the acquisition date,
initially measured as the excess of the cost of the business combination over the acquirer’s interest in the net fair value of the
acquiree’s identifiable assets and liabilities.  Further, the amortization of goodwill acquired in a business combination is prohibited;
instead, goodwill is to be tested annually, or more frequently, if events or changes in circumstances indicate that the asset might
be impaired.

• PFRS 5, “Non-Current Assets Held-for-Sale and Discontinued Operations”.  Under the superseded SFAS 35/IAS 35, ”Discontinuing
Operations”, we would have previously recognized a discontinued operation at the earlier of when (a) we enter into a binding
agreement; and (b) the Board of Directors have approved and announced a formal disposal plan.  PFRS 5 now requires an operation
to be classified as discontinued when the criteria to be classified as held-for-sale have been met or we have disposed of the
operation.

Following additional guidelines from PAS 16, “Property, Plant and Equipment”. we have recognized the initial settlement of the net
present value of legal and constructive obligations associated with the retirement of a tangible long-lived asset that resulted from the
acquisition, construction or development and the normal operation of a long-lived asset in the period in which it is incurred.  The asset
retirement obligations were recognized in the period in which they are incurred if a reasonable estimate of fair values can be made.
The related asset retirement costs are capitalized as part of the carrying amount of the corresponding property, plant and equipment
which are being depreciated on a straight-line basis over the useful lives of the related assets or the contract periods, whichever is lower.

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The following is the reconciliation for net income and equity as previously reported to net income and equity as restated, including the
effects of these restatements on per share amounts:

(in millions, except per share amounts)

As previously reported

PAS 16 - Property, Plant and Equipment
PAS 17 - Leases
PAS 19 - Employee Benefits
PAS 21 - The Effects of Changes in Foreign Exchange Rates
PAS 27 - Consolidated and Separate Financial Statements
PAS 32 - Financial Instruments: Disclosure and Presentation
PAS 39 - Financial Instruments: Recognition and

Measurement

PAS 40 - Investment Property
PFRS 2 - Share-Based Payment
PFRS 3 - Business Combinations, PAS 36 - Impairment of
Assets and PAS 38 - Intangible Assets

As restated

Earnings per common share, as previously reported

Earnings per share impact of restated items:
PAS 16 - Property, Plant and Equipment
PAS 17 - Leases
PAS 19 - Employee Benefits
PAS 21 - The Effects of Changes in Foreign Exchange Rates
PAS 27 - Consolidated and Separate Financial Statements
PAS 32 - Financial Instruments: Disclosure and Presentation
PAS 39 - Financial Instruments: Recognition and

Measurement
PAS 40 - Investment Property
PFRS 2 - Share-Based Payment
PFRS 3 - Business Combinations, PAS 36 - Impairment of
Assets and PAS 38 - Intangible Assets

Equity
December 31,
2002

Php88,936
(70)
(547)
(1,946)
(36,590)
(16,424)
(12,811)

2003

Php94,929
(143)
(562)
(3,059)
(37,111)
(19,446)
(14,481)

2001

Php87,302
(43)
(458)
(1,645)
(37,592)
952
(11,792)

1,045
236
-

3,078
254
-

3,943
265
-

Net Income
For the years ended December 31,
2002

2003

2001

Php11,182
(73)
(15)
(1,112)
(596)
(3,445)
(1,775)

(2,034)
(18)
10

Php3,003
(28)
(88)
(301)
946
(17,581)
(1,353)

(865)
(10)
(76)

Php2,699
(18)
(90)
(179)
8,369
(8,321)
(3,590)

3,988
49
(119)

41
Php21,449

-
Php23,880

-
Php40,932

(1)
Php2,123

-
(Php16,353)

-
Php2,788

Net Income
For the years ended December 31,
2002

2003

2001

Php55.74

Php8.03

Php7.10

(0.43)
(0.09)
(6.57)
(3.52)
(20.34)
(10.40)

(10.57)
(0.11)
0.06

(0.01)

(0.16)
(0.52)
(1.78)
7.06
(103.98)
(8.36)

(5.12)
0.10
(0.45)

(0.11)
(0.54)
(1.06)
49.62
(49.34)
(19.81)

23.65
6.69
(0.71)

-

-

Earnings per common share, as restated

Php3.76

(Php105.18)

Php15.49

For a detailed discussion regarding changes in accounting policies, please refer to Note 2 - Summary of Significant Accounting Policies
to the accompanying consolidated financial statements.

Results of Operations

Wireless

Revenues and Other Income

Our wireless business segment offers cellular services as well as satellite, VSAT, and other services.

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AHEAD OF THE CURVE

The following table summarizes our service and non-service revenues and other income from our wireless business for the years ended
December 31, 2004 and 2003 by service segment:

(in millions)

Wireless services:
Service Revenues

Cellular
Satellite, VSAT and others

Non-service Revenues

Sale of handsets and SIM-packs

Other Income

Gain on debt exchange transactions
Others

2004

%

20031

%

Increase (Decrease)
Amount

%

Php67,391
1,958
69,349

6,111

4,419
178

4,597

84
2
86

8

6
-

6

Php52,950
1,703
54,653

10,548

80
499

579

80
3
83

16

-
1

1

Php14,441
255
14,696

27
15
27

(4,437)

(42)

4,339
(321)

4,018

5,424
(64)

694

Total Wireless Revenues and Other Income

Php80,057

100

Php65,780

100

Php14,277

22

1  As restated to reflect the effects of the  changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

Service Revenues

Our wireless service revenues increased by Php14,696 million, or 27%, to Php69,349 million in 2004 compared to Php54,653 million
in 2003 mainly as a result of the continued growth of Smart’s and Piltel’s subscriber base.  Accordingly, as a percentage of our total
wireless revenues and other income, service revenues increased to 86% in 2004 from 83% in 2003.

Cellular Service

Unless otherwise indicated, the financial data and operating metrics cited in the cellular service section reflect the consolidated results
of our cellular subsidiary, Smart and its subsidiary, Piltel.

Our cellular service revenues consist of:

• revenues derived from actual usage of the network by prepaid subscribers and any unused peso value of expired prepaid cards

or electronic air time loads, net of discounts given to dealers;

• monthly service fees from postpaid subscribers, including (1) charges for calls in excess of allocated free local calls, (2) toll
charges for national and international long distance calls, (3) charges for text messages of our service customers in excess of
allotted free text messages, and (4) charges for value-added services, net of related content provider costs;

• revenues generated from incoming calls and messages to our subscribers, net of interconnection expenses; fees from reciprocal

traffic from international correspondents; and revenues from inbound international roaming calls for the service; and

• other charges, including those for reconnection and migration.

Our cellular service revenues in 2004 amounted to Php67,391 million, an increase of Php14,441 million, or 27%, from Php52,950
million in 2003.  Cellular service revenues accounted for 84% and 80% of our total wireless revenues and other income in 2004 and
2003, respectively.

As at December 31, 2004, the combined cellular subscribers of Smart and Piltel reached 19,208,232, an increase of 6,261,035, or
48%, over their combined cellular subscriber base of 12,947,197 as at December 31, 2003.  Prepaid and postpaid net subscriber
activations totaled 6,235,518 and 25,517, respectively, in 2004, or a quarterly average addition of 1,558,880 prepaid and 6,379
postpaid subscribers.

Smart markets nationwide cellular communications services under the brand names Smart Buddy, Smart Gold, addict mobile, Smart
Infinity and Smart Kid.  Smart Buddy, addict mobile prepaid, or amp, and Smart Kid prepaid are prepaid services while Smart Gold,
addict mobile, Smart Infinity and Smart Kid are postpaid services, which are all provided through Smart's digital network.  Smart Gold
was launched in April 1999 and remains Smart’s most broadbased postpaid brand.  Introduced in April 2003, addict mobile is aimed
primarily at the 18-35 year olds in the higher and middle income markets.  It offers exclusive multimedia content to subscribers and
features personalized means for internet surfing, allowing subscribers to apply their allocated free credits towards their choice of data
and value-added services.  Smart Infinity is a premium postpaid plan, launched in January 2004, targeting affluent individuals 35
years and above who are highly mobile locally and internationally.  It offers a round-the-clock dedicated personal concierge service,
international assistance services, premium handset packages and exclusive lifestyle content.  Smart Kid, launched in May 2004, is
especially designed for children, ages 5 to 12 years old, and is equipped with “Family Finder” which automatically forwards the child’s
call to pre-assigned numbers on the phone, a location-based finder service to enable them to keep in touch with their family members,

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as well as educational value-added services content.  The prepaid versions of addict mobile and Smart Kid were introduced in October
2004.

Piltel markets its cellular prepaid service under the brand name Talk ‘N Text and is provided through Smart’s network.  Piltel’s and
Smart’s revenue sharing arrangement of 50-50 was changed to 80-20 in favor of Piltel for the year 2004 as approved by Piltel’s and
Smart’s Board of Directors on December 22, 2004.  Please see “Other Information” for further discussion.

In May 2003, Smart introduced Smart Load, an “over-the-air” electronic loading facility designed to make reloading of air time credits
more convenient for, and accessible to consumers.  These “over-the-air” reloads, which have both voice and text functions, are packaged
in smaller denominations of Php30, Php60, Php115 and Php200, but have shorter validity periods of three days, six days, 12 days
and 30 days, respectively.  Starting with just 50,000 outlets when it was launched, Smart Load’s distribution network now encompasses
over 700,000 retail agents, approximately 90% of which are micro businesses.  As at December 31, 2004, approximately 97% of Smart
Buddy subscribers and 93% of Talk ‘N Text subscribers were using Smart Load as their reloading mechanism.  In 2004, Smart Load
has accounted for approximately 71% of sales derived from reloads.

In December 2003, Smart introduced Pasa Load (literally meaning “transfer load”), a derivative service of Smart Load that allowed
for Php10 load transfers to other Smart Buddy and Talk ‘N Text subscribers.  On January 25, 2004, denominations of Php2, Php5
and Php15 were added to the Pasa Load menu.  All Pasa Load denominations have a one-day expiry period.  We believe that Smart
Load and Pasa Load encourage subscribers to stay within our cellular network instead of churning and re-subscribing at a later time.
Pasa Load was also made available to Smart postpaid subscribers beginning April 18, 2004 with identical denominations to those
offered to prepaid subscribers.  The denominations have a similar one-day load expiry.  The sender is billed the amount of the load
and a Php1.00 transaction fee which is added on top of the monthly service fee.

On August 1, 2004, Smart launched Smart Padala, a service intended for overseas Filipino workers.  Smart Padala is the first cash
remittance service through text and is faster and cheaper than traditional remittance centers.  It is ideally suited for the lower income
market where cash remittances have the highest need and appreciation.  Smart Padala is coursed through Banco de Oro, a Philippine
financial institution, as well as partnerships with several internationally-licensed remittance companies (e.g., CBN, Travelex) and
domestic encashment centers (e.g., McDonald’s, 7-11, Seaoil and Tambunting Pawnshops).  Smart Padala is one of the latest innovative
services by Smart emanating from its Smart Money platform.  Launched in October 2000, Smart Money is the foundation for Smart’s
mobile commerce initiatives and makes possible Smart’s electronic loading services such as Smart Load, Pasa Load and Smart Padala.
Working with Banco de Oro and MasterCard, one of the world’s leading payment services providers, Smart Money is a reloadable electronic
cash card that works with mobile phones, and can be used worldwide as a result of the MasterCard partnership.  Smart Money has won
international recognition, most notably as the Most Innovative GSM Wireless Service for Customers in the 2001 GSM Association annual
assembly in Cannes, France.  As at December 31, 2004, there were approximately 1,000,000 active Smart Money cards in use.

The following tables summarize key measures of our cellular business as at and for the years ended December 31, 2004 and 2003:

(in millions)

Cellular service revenues

Mobile

By component
   Voice
   Data

By service type
   Prepaid
   Postpaid

Others2

Satellite-based PCOs

2004

2003 1

Increase

Amount

Php67,391

Php52,950

Php14,441

67,084

65,535
33,570
31,965

65,535
61,340
4,195

1,549

307

52,768

51,718
29,594
22,124

51,718
48,226
3,492

1,050

182

%

27

27

27
13
44

27
27
20

14,316

13,817
3,976
9,841

13,817
13,114
703

499

48

125

69

1  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

2  Refers to other non-subscriber-related revenues, consisting primarily of inbound international roaming fees, revenues from Smart Money Holdings Corporation and a small number of leased

line contracts.

2004
19,208,232
18,933,738
14,321,288
4,612,450
274,494

2003
12,947,197
12,698,220
9,831,135
2,867,085
248,977

Increase

Amount
6,261,035
6,235,518
4,490,153
1,745,365
25,517

%
48
49
46
61
10

Cellular subscriber base

Prepaid
Smart
Piltel
Postpaid

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(in millions)
Systemwide traffic volumes

Calls (in minutes)

Domestic
International
   Inbound
   Outbound
Text messages

Smart
Piltel

Voice Services

AHEAD OF THE CURVE

2004

5,037
3,576
1,461
1,292
169
40,953
33,622
7,331

2003

4,330
3,021
1,309
1,150
159
28,825
24,085
4,740

Increase

Amount

707
555
152
142
10
12,128
9,537
2,591

%

16
18
12
12
6
42
40
55

Cellular revenues from voice services, which include all voice traffic and voice value-added services such as voice mail and international
roaming, increased by Php3,976 million, or 13%, to Php33,570 million in 2004 from Php29,594 million in 2003 mainly due to the
increase in subscriber base.

Prior to January 2004, our prepaid subscribers were charged a rate of Php8.00 per minute for calls made during peak hours and Php4.00
per minute for calls made during off-peak hours regardless of whether the calls were made to subscribers within our network or to other
mobile operators’ networks.  Beginning January 2004, we implemented all-day flat air time rates for calls made by our prepaid subscribers.
Smart Buddy subscribers’ calls terminating to subscribers within our network are charged Php6.50 per minute, while an all-day flat
rate of Php7.50 per minute is charged for calls terminating to other cellular network subscribers as well as local and NDD calls.  Talk
‘N Text subscribers, on the other hand, are charged Php5.50 for calls made to subscribers within our network, while an all-day flat
rate of Php6.50 are charged for calls terminating to other cellular network subscribers as well as local and NDD calls.

Air time rates for postpaid subscribers vary depending on the type of postpaid plan selected by subscribers.  Beginning January 25,
2004, Smart Gold, Smart Infinity and addict mobile launched flat rate-regular plans and consumable plans.

Data Services

Cellular revenues from data services, which include all text messaging-related services as well as value-added services, increased by
Php9,841 million, or 44%, to Php31,965 million in 2004 from Php22,124 million in 2003.  Cellular data services accounted for 48%
of mobile cellular revenues in 2004, compared to 42% in 2003.  Text messaging-related services contributed revenues of Php28,364
million in 2004, compared to Php20,426 million in 2003, and accounted for 89% and 92% of the total cellular data revenues for
2004 and 2003, respectively.  The increase in revenues from text messaging-related services resulted mainly from a 42% increase in
the volume of text messages to 40,953 million outbound messages in 2004 from the 28,825 million outbound messages handled in
2003.  Value-added services contributed revenues of Php3,601 million in 2004, increasing by Php1,903 million, or 112%,from
Php1,698 million in 2003.

The following table shows the breakdown of cellular data revenues for the years ended December 31, 2004 and 2003:

(in millions)

Text messaging

Domestic
International

Value-added services

Non-Zed2
Smart Zed TM
Mobile Banking, Roaming SMS, WAP, Smart Money

Total

2004

20031

Php26,502
1,862
28,364

Php1,942
617
1,042
3,601
Php31,965

Php18,392
2,034
20,426

Php767
665
266
1,698
Php22,124

Increase (Decrease)
Amount

%

Php8,110
(172)
7,938

Php1,175
(48)
776
1,903
Php9,841

44
(8)
39

153
(7)
292
112
44

1

2

  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial
statements.
  Value-added services developed by Smart on its own platform.

Subscriber Base, ARPU and Churn Rates

Of our 19,208,232 subscribers as at December 31, 2004, prepaid subscribers accounted for approximately 99% while postpaid
subscribers accounted for the remaining 1%.  Cellular prepaid subscriber base grew by 49% to 18,933,738 as at December 31, 2004
from 12,698,220 as at December 31, 2003, whereas postpaid subscriber base increased by 10% to 274,494 as at December 31,
2004 from 248,977 as at December 31, 2003.

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Our quarterly net subscriber activations over the last eight quarters of 2004 and 2003 are as follows:

2004
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

2003
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

Prepaid

Smart

1,162,301
1,207,542
797,686
1,322,624

527,158
744,251
858,723
1,051,965

Piltel

218,038
468,772
635,978
422,577

205,086
241,630
319,528
327,221

Postpaid
Smart

16,866
7,691
10,445
(9,485)

36,963
9,331
8,816
17,219

Total

1,397,205
1,684,005
1,444,109
1,735,716

769,207
995,212
1,187,067
1,396,405

Revenues attributable to our cellular prepaid service amounted to Php61,340 million in 2004, a 27% increase over the Php48,226
million earned in 2003.  Prepaid service revenues in 2004 and 2003 accounted for 94% and 93%, respectively, of voice and
data revenues.  Revenues attributable to Smart’s postpaid service amounted to Php4,195 million in 2004, a 20% increase over
the Php3,492 million earned in 2003.  Postpaid service revenues in 2004 and 2003 accounted for 6% and 7%, respectively,
of voice and data revenues.

The following table summarizes our cellular monthly ARPUs for the years ended December 31, 2004 and 2003:

Prepaid
Smart
Piltel

Prepaid - Blended
Postpaid - Smart
Prepaid and Postpaid Blended

Gross

Decrease

Net

Decrease

2004

2003

Amount

Php428
311
401
1,741
424

Php521
354
485
1,756
512

(Php93)
(43)
(84)
(15)
(88)

%

(18)
(12)
(17)
(1)
(17)

2004

2003

Amount

Php355
259
333
1,286
349

Php425
292
396
1,331
416

(Php70)
(33)
(63)
(45)
(67)

%

(16)
(11)
(16)
(3)
(16)

Our quarterly prepaid and postpaid ARPUs over the last eight quarters of 2004 and 2005 are as follows:

2004
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

2003
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

Prepaid

Smart

Piltel

Postpaid
Smart

Gross

Net

Gross

Net

Gross

Net

Php463
455
399
395

Php383
380
329
328

Php341
341
287
275

Php287
289
241
220

Php1,736
1,683
1,780
1,763

Php1,326
1,239
1,176
1,402

533
527
490
535

416
426
404
454

351
362
345
359

273
299
292
303

1,716
1,751
1,756
1,800

1,268
1,336
1,332
1,385

ARPU is computed for each month by dividing the revenues for the relevant services for the month by the average of the number of
subscribers at the beginning and at the end of the month.  Gross monthly ARPU is computed by dividing the revenues for the relevant
services, gross of dealer discounts and allocated content-provided costs, including interconnection income but excluding inbound
roaming revenues, by the average number of subscribers.  Net monthly ARPU, on the other hand, is calculated based on revenues net
of dealer discounts and allocated content-provided costs and interconnection income net of interconnection expense.  ARPU for any
period of more than one month is calculated as the simple average of the monthly ARPUs in that period.

Prepaid service revenues consist mainly of charges for subscribers' actual usage of their loads.  Gross monthly ARPU for Smart Buddy
subscribers in 2004 was Php428, a decrease of 18%, compared to Php521 in 2003.  The decline was attributable mainly to a decrease
in the average outbound local voice revenue per subscriber in 2004.  On a net basis, ARPU in 2004 decreased by 16% to Php355
from Php425 in 2003.  The lower rate of decrease in net ARPU compared to the decrease in gross ARPU resulted mainly from a
decrease in the average interconnection expense per subscriber on the back of the increasing percentage of Smart-to-Smart traffic to
local voice traffic, to 64% in 2004 from 61% in 2003.  In addition, the introduction of Smart Load helped mitigate the decline in
net ARPU due to a lower dealer discount of 5% applied to over-the-air loading compared to 10% for prepaid cards.  Smart currently
expects its prepaid ARPUs to continue to decline now that lower-denomination reloads are available and as it continues its expansion
into the lower income bracket of the market.  Gross monthly ARPU for Talk ‘N Text subscribers in 2004 was Php311, a decrease of
12% compared to Php354 in 2003.  The decline was attributable mainly to a decrease in the average outbound local voice revenue
per subscriber in 2004.  On a net basis, ARPU in 2004 decreased by 11% to Php259 from Php292 in 2003.

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Monthly ARPU for Smart’s postpaid services is calculated in a manner similar to that of prepaid service, except that the revenues consist
mainly of monthly service fees and charges on usage in excess of the monthly service fees.

Gross monthly ARPUs for postpaid subscribers in 2004 decreased by 1% to Php1,741 while net monthly ARPUs decreased by 3% to
Php1,286 compared to the ARPU levels in 2003.  Prepaid and postpaid monthly gross blended ARPU was Php424 in 2004, a decrease
of 17% compared to Php512 in 2003.  Monthly net blended ARPU decreased by 16% to Php349 in 2004 from Php416 in 2003.

Churn, or the rate at which existing subscribers have their service cancelled in a given period, is computed based on total disconnections
in the period, net of reconnections in the case of postpaid subscribers, divided by the average of the number of subscribers at the
beginning and at the end of a month, all divided by the number of months in the same period.

In the past, a prepaid cellular subscriber was recognized as an active subscriber when that subscriber activated and used the SIM card
in the handset, which already contains Php50 of pre-stored air time (reduced from Php100 in April 2004).  Subscribers can reload
their air time by purchasing prepaid “call and text” cards that are sold in denominations of Php300, Php500 and Php1,000 or; by
purchasing additional air time “over the air” via Smart Load in smaller denominations of Php30, Php60, Php115 and Php200; and
by receiving loads of Php2, Php5, Php10 and Php15 via Pasa Load, or through their handsets using Smart Money.  Reloads have validity
periods ranging from one day to two months, depending on the amount reloaded.  A prepaid cellular subscriber is disconnected if the
subscriber does not reload within four months after the full usage or expiry of the last reload.  Our current policy is to recognize a prepaid
subscriber as “active” only when the subscriber activates and uses the SIM card and reloads at least once during the month of initial
activation or in the immediate succeeding month.  For example, if a customer activated a SIM card in April 2004 but had not reloaded
by May 31, 2004, this customer would not be counted as a subscriber.  The rationale for this change stems from our observance of
“SIM-swapping” activities in the market beginning February 2004.  “SIM-swapping” refers to the promotional activity wherein subscribers
can exchange their current prepaid SIM card for another operator’s SIM card at no cost to the subscriber.  We believe that these activities
have given rise to a situation where certain subscribers may swap their SIM cards between mobile operators upon full usage of the pre-
stored air time, which, without the adjustment to subscriber recognition, may have led, based on the approach used in the past, to an
overstatement of our prepaid subscriber base.

For Smart Buddy, the average monthly churn rate for 2004 was 2.7%, compared to 2.9% in 2003 while the average monthly churn
rate for Talk ‘N Text subscribers was 3.5% compared to 4.2% in 2003.

The average monthly churn rate for Smart's postpaid subscribers for 2004 was 1.4%, compared to 3.0% in 2003.  Smart's policy is
to redirect outgoing calls to an interactive voice response system if the postpaid subscriber's account is either 45 days overdue or the
subscriber has exceeded the prescribed credit limit.  If the subscriber does not make a payment within 44 days of redirection, the
account is disconnected.  Within this 44-day period, a series of collection activities are implemented, involving the sending of a collection
letter, call-out reminders and collection messages via text messaging.

Satellite, VSAT and Other Services

Our revenues from satellite, VSAT and other services consist mainly of rentals received for the lease of Mabuhay Satellite's transponders
and Telesat's VSAT facilities to other companies and charges for ACeS Philippines’ satellite phone service.  Gross revenues from these
services for 2004 amounted to Php1,958 million, an increase of Php255 million, or 15%, from Php1,703 million in 2003.

Non-service Revenues

Our wireless non-service revenues consist of:

• Proceeds from sale of cellular handsets; and

• Proceeds from sale of cellular SIM-packs.

Our wireless non-service revenues decreased by Php4,437 million, or 42%, to Php6,111 million in 2004 as compared to Php10,548
million in 2003 mainly attributable to lower handset sales.  In 2004, activations were driven by more SIM-pack sales and SIM-swap
activities.

Other Income

Our wireless business segment generated other income of Php4,597 million in 2004, an increase of Php4,018 million, or 694%, from
Php579 million in 2003.  This increase was primarily a result of a Php4,419 million gain on the debt exchange transaction in 2004
pertaining to our wireless business which arose from the exchange of 69.4% of Piltel's total outstanding restructured debt for cash and
new debt instruments issued to Piltel's creditors.  The gain represents the difference between the fair value of Piltel's debt cancelled
and/or exchanged to Smart’s debt amounting to Php12,893 million (net of debt discount of Php3,359 million) and Smart's consideration
for the debt exchange including cash of Php84 million (US$1.5 million) and fair value of newly issued debt amounting to Php8,390
million (net of debt discount of Php7,464 million).

Expenses

Expenses associated with our wireless business in 2004 amounted to Php48,381 million, a decrease of Php6,122 million, or 11%,
from Php54,503 million in 2003.  A significant portion of this decrease was attributable mainly to costs of sales, depreciation and
amortization, and lower asset impairment.  As a percentage of our wireless revenues and other income, expenses associated with our
wireless business decreased to 60% in 2004 from 83% in 2003.

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Cellular business expenses accounted for 95% and 92%, while satellite, VSAT and other business expenses accounted for 5% and
8% of our wireless business expenses in 2004 and 2003, respectively.

The following table summarizes our wireless-related expenses for the years ended December 31, 2004 and 2003 and the percentage
of each expense item to the total:

(in millions)

2004

%

2003 1

%

Wireless services
Cost of sales
Depreciation and amortization
Financing costs
Selling and promotions
Rent
Compensation and benefits2
Maintenance
Taxes and licenses
Professional and other service fees
Insurance and security services
Asset impairment
Provisions
Other expenses

Total

Php11,122
10,940
5,166
4,260
3,962
3,341
2,596
1,214
1,059
937
430
417
2,937
Php48,381

23
23
11
9
8
7
5
2
2
2
1
1
6
100

Php16,094
13,526
6,551
3,310
2,262
3,802
2,051
1,174
675
756
2,589
160
1,553
Php54,503

30
25
12
6
4
7
4
2
1
1
5
-
3
100

Increase (Decrease)
%

Amount

(Php4,972)
(2,586)
(1,385)
950
1,700
(461)
545
40
384
181
(2,159)
257
1,384
(Php6,122)

(31)
(19)
(21)
29
75
(12)
27
3
57
24
(83)
161
89
(11)

1  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial
statements.
2  Includes salaries and benefits, incentive plan, pension and MRP costs.

Cost of sales decreased by Php4,972 million, or 31% to Php11,122 million as activations in 2004 were driven more by SIM-pack sales
and SIM-swap activities compared to handset sales in 2003.  In addition, satellite air time cost decreased by Php76 million, or 37%,
to Php283 million due to the change in basis of recognizing air time cost.  In 2003, satellite air time cost was accrued at a fixed amount
per month based on the payment schedule in a standstill agreement in consideration for unlimited air time access.  In 2004, upon
the termination of the moratorium, air time cost was reverted to the original charging rate on a per minute basis.  This was agreed to
be the basis of air time cost until a new agreement is finalized.  See Note 5 - Revenues and Expenses to the accompanying consolidated
financial statements for further discussion.  The breakdown of cost of sales for our wireless business for the years 2004 and 2003 are
as follows:

(in millions)
Cost of cellular handsets and SIM-packs sold
Cost of satellite air time

2004
Php10,839
283
Php11,122

2003
Php15,887
207
Php16,094

Increase (Decrease)
%
(32)
37
(31)

Amount
(Php5,048)
76
(Php4,972)

Depreciation and amortization charges decreased by Php2,586 million, or 19%, to Php10,940 million substantially due to a decrease
in the depreciable asset base as certain of our wireless assets were fully depreciated by the end of 2003.

Financing costs decreased by Php1,385 million, or 21%, to Php5,166 million primarily due to lower foreign exchange losses as the
level of depreciation of the peso was higher in 2003 compared to 2004 and lower interest expense on loans with lower debt balances
in 2004 as compared to 2003.  The breakdown of our financing costs for the wireless business for the years ended December 31, 2004
and 2003 is as follows:

(in millions)
Accretion on financial liabilities - net
Interest on loans and related items
Foreign exchange losses - net
Dividends on preferred stock subject to mandatory redemption
Financing charges
Capitalized foreign exchange losses
Loss (gain) on derivative transactions - net
Capitalized interest
Interest income

2004
Php3,217
1,754
746
284
1
(6)
(8)
(98)
(724)
Php5,166

2003
Php2,387
2,062
2,116
254
32
(70)
165
(27)
(368)
Php6,551

Increase (Decrease)

Amount

Php830
(308)
(1,370)
30
(31)
64
(173)
(71)
(356)
(Php1,385)

%
35
(15)
(65)
12
(97)
    91
(105)
(263)
(97)
(21)

Selling and promotion expenses increased by Php950 million, or 29%, to Php4,260 million due to advertising and promotions costs
incurred to attract new subscriptions, as well as to retain the existing subscriber base.

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Rent expenses increased by Php1,700 million, or 75%, to Php3,962 million on account of an increase in the number of transmission
links and higher cell site and office space rentals for the increased number of cell sites wireless centers and space requirements for
increased personnel.  As at December 31, 2004, we had 3,957 cell sites and 5,303 base stations, compared with 2,920 cell sites
and 3,904 base stations as at December 31, 2003.

Compensation and benefits decreased by Php461 million, or 12%, to Php3,341 million primarily due to a higher accrual in 2003 of
a long-term incentive benefits of managers and executives of Smart covering the period 2000 to 2004, partially offset by an increase
in headcount and increased salaries, benefits and performance bonuses of Smart’s employees.  Smart's employee headcount increased
by 9% to 5,905 as at December 31, 2004 from 5,408 as at December 31, 2003.

Maintenance expenses increased by Php545 million, or 27%, to Php2,596 million mainly on account of higher repairs and maintenance
costs, and higher site utility expenses due to the continued growth in the number of cell sites and other network facilities.

Taxes and licenses increased by Php40 million, or 3%, to Php1,214 million mainly due to an increase in Smart’s business-related
permits and licenses.

Professional and other service fees increased by Php384 million, or 57%, to Php1,059 million mainly as a result of increased legal,
consultancy and bill collection service fees.

Insurance and security services increased by Php181 million, or 24%, to Php937 million mainly due to the increase in our number
of cell sites and in the amount of network equipment insured as a result of the continued growth and expansion of our network.

Asset impairment decreased by Php2,159 million, or 83%, to Php430 million due to impairment losses recognized in respect of our
investment in ACeS International Limited, or AIL, and of certain equipment related to its business in 2003 aggregating Php2,589
million.

Provisions increased by Php257 million, or 161%, to Php417 million to cover for specifically identified subscriber accounts of Smart
and slow moving handsets relating to ACeS Philippines in 2004.  The breakdown of provisions for the years ended 2004 and 2003 is
as follows:

(in millions)
Doubtful accounts
Write-down of inventories at net realizable value

2004
Php204
213
Php417

2003
Php72
88
Php160

Increase

Amount
Php132
125
Php257

%
183
142
161

Other expenses increased by Php1,384 million, or 89%, to Php2,937 million due to various business and operational-related expenses
such as facility usage fees, travel, supplies, communication and delivery expenses.

Provision for Income Tax

Provision for income tax increased by Php2,655 million, or 161%, to Php4,307 million in 2004 from Php1,652 million in 2003 as
Smart’s income tax holiday expired in 2004.

Smart's three-year income tax holiday, which expired in May 2004, applied to the incremental income generated from its network
expansion.  The income tax holiday was computed by applying the exemption rate against the income tax derived from operations.
The exemption rate was computed by dividing the incremental revenues by eligible revenues (both gross of interconnection revenues)
where the incremental revenues were derived by deducting the BOI-prescribed base figure (Smart’s gross revenue in 2000) from the
total revenues.  After adjusting for non-deductible items and unrealized and realized foreign exchange losses, Smart’s net taxable income
was multiplied by the statutory corporate income tax rate of 32% and the exemption rate.  The resulting figure was the income tax
holiday that was deducted from the income tax due on revenues with the difference being the income tax due for the period.

Net Income

Our wireless business segment recorded a net income of Php27,354 million in 2004, an increase of Php17,729 million, or 184%,
over Php9,625 million registered in 2003 due primarily to the growth in our cellular subscriber base, complemented by a 11% decrease
in wireless expenses.

Fixed Line

Revenues and Other Income

Our fixed line business provides local exchange service, international and national long distance services, data and other network
services, and miscellaneous services.  Revenues and other income generated from our fixed line business for 2004 totaled Php48,810
million, an increase of Php1,635 million, or 3%, from Php47,175 million in 2003.

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The following table summarizes revenues from our fixed line business for the years ended December 31, 2004 and 2003 by service
segment:

(in millions)

Fixed line services:
Service Revenues
Local exchange
International long distance
National long distance
Data and other network
Miscellaneous

Other Income

Total Fixed Line Revenues

2004

%

2003 1

%

Increase (Decrease)
%

Amount

Php20,799
12,803
6,735
7,114
1,035
48,486
324

43
26
14
14
2
99
1

Php48,810

100

Php20,837
12,735
6,561
5,978
809
46,920
255

Php47,175

44
27
14
13
2
100
-

100

(Php38)
68
174
1,136
226
1,566
69

Php1,635

–
1
3
19
28
3
27

3

1  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

Service Revenues

Local Exchange Service

Our local exchange service revenues consist of:

• flat monthly fees for our postpaid service;

• installation charges and other one-time fees associated with the establishment of customer service;

• fixed charges paid by other telephone companies, charges retained by PLDT for calls terminating to cellular subscribers within
the local area, and local access charges paid by cellular operators for calls by cellular subscribers that terminate to our local
exchange network;

• revenues from usage of prepaid cards for calls within the local area and any unused peso value of expired prepaid cards; and

• charges for special features, including bundled value-added services such as call waiting, call forwarding, multi-party conference

calling, speed calling and caller ID.

The following table summarizes key measures of our local exchange service business segment as at and for the years ended December
31, 2004 and 2003:

Consolidated local exchange service revenues (in millions)
Number of fixed lines in service
Number of fixed line employees
Number of fixed lines in service per employee

2004
Php20,799
2,152,027
9,692
222

2003
Php20,837
2,185,951
10,518
208

Increase (Decrease)

Amount
(Php38)
(33,924)
(826)
14

%
–
(2)
(8)
7

Revenues from our local exchange service in 2004 decreased by Php38 million, to Php20,799 million from Php20,837 million in
2003.  The decrease was primarily due to the (1) shift in subscriber preference from postpaid to prepaid services, which generate lower
average revenue per subscriber, and (2) decline in installation revenues due to a promotion starting July 2003 which waived installation
cost of subscribers in an effort to stimulate subscriber growth, partially offset by adjustments in our monthly local service rates.  The
percentage contribution of local exchange revenues to our total fixed line revenues decreased to 43% in 2004 from 44% in 2003.

Fixed line net reductions in 2004 was 33,924 as compared to 2,661 in 2003.  While fixed line additions totaled 11,532 for prepaid
fixed line services, postpaid fixed lines in service declined by 45,456 in 2004.  As at December 31, 2004, postpaid and prepaid fixed
line subscribers totaled 1,783,191 and 368,836, respectively, which accounted for approximately 83% and 17%, respectively, of total
fixed lines in service.

Initially intended as an affordable alternative telephone service for consumers under difficult economic conditions, our prepaid fixed
line services now form an important part of our overall churn and credit risk exposure management and subscriber retention strategy.
Prepaid phone kits, each containing Php500 worth of pre-stored call credits, are sold for Php1,900 per unit.  Prepaid subscribers are
charged based on usage at a rate of Php1.00 per minute for local calls but the rates for prepaid and postpaid fixed line subscribers
for national and international long distance calls are the same.

A prepaid fixed line subscriber is recognized as an active subscriber when that subscriber activates and uses a prepaid call card.  Prepaid
fixed line subscribers can reload their accounts by purchasing call cards that are sold in denominations of Php500, Php300 and
Php150.  Reloads are valid for two months for the Php500 and Php300 cards.  The lower denominated Php150 card, launched in

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September 2003, has an account life of 15 days.  A prepaid fixed line subscriber is disconnected if that subscriber does not reload
within one month for the Php500 card, four months for the Php300 card, and 15 days for the Php150 card after the expiry of the
last reload.  All sales of prepaid cards, whether through dealers or through PLDT's business offices, are non-refundable.

Pursuant to a currency exchange rate adjustment mechanism authorized by the Philippine National Telecommunications Commission,
or the NTC, we adjust our monthly local service rates upward or downward by 1% for every Php0.10 change in the peso-to-dollar
exchange rate relative to a base rate of Php11.00 to US$1.00.  During 2004, we implemented six upward and one downward adjustments
in our monthly local service rates compared to 11 upward and three downward adjustments in 2003.  The average peso-to-dollar rate
in 2004 was Php56.044 to US$1.00, compared to the average of Php54.215 to US$1.00 in 2003.  This change in the average peso-
to-dollar rate translated to a peso depreciation of 3%, which resulted in an average net increase of 1.5% in our monthly local service
rates in 2004.

International Long Distance Service

Our international long distance service revenues, which we generate through our international gateway facilities, consist of:

• inbound call revenues representing settlements from foreign telecommunications carriers for inbound international calls, virtual

transit and hubbing service and reverse charged calls such as received collect and home country direct service;

• access charges paid to us by other Philippine telecommunications carriers for terminating inbound international calls to our local

exchange network; and

• outbound call revenues representing amounts billed to our customers (other than our cellular customers) for outbound international

calls, net of amounts payable to foreign telecommunications carriers for terminating calls in their territories.

The following table shows information about our international fixed line long distance business for the years ended December 31, 2004
and 2003:

Consolidated international long distance service revenues (in millions)

Inbound
Outbound

International call volumes (in million minutes, except call ratio)

Inbound
Outbound
Inbound-outbound call ratio

2004
Php12,803
10,452
2,351

2,348
2,192
156
14.1:1

2003
Php12,735
10,581
2,154

2,286
2,128
158
13.5:1

Increase (Decrease)

Amount
Php68
(129)
197

62
64
(2)
-

%
1
(1)
9

3
3
(1)
-

Our consolidated international long distance service revenues increased by Php68 million, or 1%, to Php12,803 million in 2004 from
Php12,735 million in 2003.  The percentage contribution of international long distance service revenues to our total fixed line revenues
decreased to 26% in 2004 from 27% in 2003.

Our revenues from inbound international long distance calls in 2004 decreased by Php129 million to Php10,452 million from Php10,581
million in 2003 primarily due to the change in call mix in favor of transit calls with lower hubbing rates.

Our inbound international long distance call volumes in 2004 increased by 3% to 2,192 million minutes from 2,128 million minutes
in 2003, largely due to an increase in transit calls.

Our revenues from outbound international long distance calls in 2004 increased by Php197 million, or 9%, to Php2,351 million from
Php2,154 million in 2003.  The increase resulted from higher conversion rates used as average billing rates were Php55.98 and
Php54.04 in 2004 and 2003, respectively, and a change in call mix in favor of traffic utilizing least cost routes.

Our outbound international long distance call volumes declined by 1% to 156 million minutes in 2004 from 158 million minutes in
2003, primarily due to cellular substitution (subscribers opting to use cellular for international outbound calls) and the popularity of
alternative means of communications such as e-mailing, international text messaging and internet telephony.

National Long Distance Service

Our national long distance service revenues consist of:

• per minute charges for calls made by our fixed line customers outside of the local service areas but within the Philippines, net
of interconnection charges payable for calls carried through the backbone network of, and/or terminating to the customer of,
another telecommunications carrier; and

• access charges received from other telecommunications carriers for calls carried through our backbone network and/or terminating

to our customers.

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The following table shows our national long distance service revenues and call volumes for the years ended December 31, 2004 and
2003:

Consolidated national long distance service revenues (in millions)
National long distance call volumes (in million minutes)

2004
Php6,735
1,853

2003
Php6,561
2,016

Increase (Decrease)

Amount
Php174
(163)

%
3
(8)

Our national long distance service revenues increased by Php174 million, or 3%, to Php6,735 million in 2004 from Php6,561 million
in 2003 as a result of increased national direct dial, or NDD, rates and more beneficial interconnection agreements with cellular
operators.  Accordingly, the percentage contribution of national long distance revenues to our total fixed line revenues was 15% for
2004 and 2003.

Effective March 1, 2003, the rate for NDD calls originating from PLDT subscribers and terminating to other local exchange carriers
increased to Php5.00 per minute from a flat rate of Php4.50 per minute.  In addition, NDD calls originating from and terminating to
PLDT was also adjusted to Php5.00 per minute from a flat rate of Php4.50 per minute effective June 8, 2003.

Further, we have entered into more beneficial interconnection agreements with cellular operators.  Beginning January 2004, our
settlement rate to cellular operators of Php4.50 per minute was reduced to Php4.00 per minute for calls terminating to cellular
subscribers.  At the same time, the cellular operators’ settlement rate for calls terminating to PLDT subscribers increased from Php2.50
per minute to Php3.00 per minute.  In 2003, certain local exchange carriers, previously under revenue sharing arrangements, entered
into access charging agreements with PLDT.  Under the revenue sharing agreements, charges are generally apportioned 30% for the
originating entity, 40% for the backbone owner and another 30% for the terminating entity.  Under these access charging agreements,
the originating carrier generally pays access charges of (1) Php0.50 per minute for short haul traffic and Php1.25 per minute for long
haul traffic to the carrier owning the backbone network; and (2) Php1.00 per minute to the terminating carrier.  This change in
interconnection charges resulted in a 7% decrease in average revenue per minute for calls originating from and terminating to other
local exchange carriers.

Our national long distance call volumes, however, decreased by approximately 8% to 1,853 million minutes in 2004 from 2,016 million
minutes in 2003.  Cellular substitution and the widespread availability and growing popularity of alternative non-voice means of
communications, particularly cellular text messaging and e-mailing, have negatively affected call volumes.

Data and Other Network Services

In 2004, our data and other network services posted revenues of Php7,114 million, an increase of Php1,136 million, or 19%, from
Php5,978 million in 2003.  The revenue contribution of this service segment to our total fixed line service revenues increased to 15%
in 2004 from 13% in 2003.

Data and other network services we currently provide include traditional bandwidth services, broadband/packet-based/internet-based
services and other packet-based switching services.

The foregoing services are used for domestic and international communications, broadband data transmission services, internet exchange
services, private networking services, switch-based services and international packet-based services.

Broadband/IP-based services accounted for 51%, traditional bandwidth services accounted for 44% and other services accounted for
the remaining 5% of the total revenues from PLDT’s data and other network services in 2004, compared to 44%, 50% and 6%,
respectively, in 2003.  These percentage changes indicate a continuing shift in data and other network revenues from traditional
bandwidth services to broadband/IP-based services.  We expect this trend to continue given the growing demand for broadband
transmission of voice, data and video due to the continued growth of the internet, e-commerce and other online services.

PLDT offers two residential internet service packages targeting separate markets:  PLDT Vibe for light to medium internet users and
DSL broadband for heavy internet users.  As at December 31, 2004, the number of PLDT’s fixed line subscribers for PLDT Vibe stood
at 369,435, of which 146,909 are exclusive postpaid users, 163,585 are exclusive prepaid users, and 58,941 are both postpaid and
prepaid users, compared to 188,034 as at December 31, 2003, of which 110,502 were exclusive postpaid users, 58,939 were exclusive
prepaid users, and 18,593 were both postpaid and prepaid users, while the number of DSL subscribers reached 49,476 and 23,884
as at December 31, 2004 and 2003, respectively.

In April 2004, PLDT introduced additional enhanced IP-based solutions under an umbrella brand IP-Plus, namely, Quality of Service,
or QoS, IP Security, or IP Sec, and Voice over Virtual Private Network, or VoVPN.  With QoS, customers are given priority service for
voice, premium and basic, with the highest priority given to voice since it requires error-free transmission.  IP Sec optimizes the latest
encryption technology to ensure utmost confidentiality of vital information.  VoVPN gives customers toll-grade quality without the cost
of toll charges.  All these IP Plus solutions translate to cost-efficiency, high reliability and increased security and flexibility.

In June 2004, PLDT established an Innovation Laboratory, or Innolab, in Cebu, a show and demo room where existing and potential
clients as well as students can have a hands-on experience on various PLDT products and services designed for our corporate clientele.
It also serves as a venue for testing software applications and computer programs and is expected to be the starting ground for innovative
ideas where new products and cost-effective solutions unfold.

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AHEAD OF THE CURVE

Miscellaneous

Miscellaneous service revenues are derived mostly from directory advertising and facilities rental.  In 2004, these revenues increased
by Php226 million, or 28%, to Php1,035 million from Php809 million in 2003.  The improvement was mainly due to an increase in
co-location charges from more co-location sites coupled with an increase in rent income on duct utilization and cable restoration.
Miscellaneous service revenues accounted for approximately 2% of our total fixed line revenues in 2004 and 2003, respectively.

Other Income

All other income/gains such as rental income, gain on disposal of property, which do not fall under service and non-service revenues
are included under this classification.  In 2004, our fixed line business segment registered an increase in other income of Php69
million, or 27%, to Php324 million in 2004 from Php255 million in 2003 mainly due to higher service and facilities fees.

Expenses

Expenses related to our fixed line business in 2004 totaled Php46,943 million, a decrease of Php9,372 million, or 17%, compared
to Php56,315 million in 2003.  The decrease was primarily due to lower financing costs, compensation and benefits as a result of
the MRP and asset impairment.  As a percentage of our total fixed line revenues, fixed line-related expenses decreased to 96% in 2004,
compared to 119% in 2003.

The following table shows the breakdown of our total consolidated fixed line-related expenses for the years ended December 31, 2004
and 2003 and the percentage of each expense item to the total:

(in millions)

2004

%

2003 1

%

Fixed line services:
Financing costs
Depreciation and amortization
Compensation and benefits2
Provisions
Maintenance
Rent
Professional and other service fees
Selling and promotions
Taxes and licenses
Insurance and security services
Asset impairment
Other expenses

Total

Php14,232
10,125
7,792
4,431
3,211
1,700
1,181
1,160
762
700
366
1,283
Php46,943

30
21
17
9
7
4
3
2
2
1
1
3
100

Php18,782
9,767
10,507
4,597
3,081
1,915
1,129
1,054
595
762
2,846
1,280
Php56,315

34
17
19
8
6
3
2
2
1
1
5
2
100

Increase (Decrease)
Amount
%

(Php4,550)
358
(2,715)
(166)
130
(215)
52
106
167
(62)
(2,480)
3
(Php9,372)

(24)
4
(26)
(4)
4
(11)
5
10
28
(8)
(87)
-
(17)

1 As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

2 Includes salaries and benefits, incentive plan, pension and MRP costs.

Financing costs decreased by Php4,550 million, or 24%, to Php14,232 million due to lower interest expense and related items owing
to lower debt balances in 2004 compared with 2003 and lower foreign exchange losses pertaining to: (1) the foreign exchange revaluation
of the carrying values of financial liabilities as the level of peso depreciation was higher in 2003 as compared to 2004 and (2) designation
and documentation of certain hedged items as hedged instruments to qualify for hedge accounting from July 2004 onwards.  The
breakdown of our financing costs for our fixed line business for the years ended December 31, 2004 and 2003 is as follows:

(in millions)
Interest on loans and related items
Foreign exchange losses - net
Hedge cost
Loss on derivative transactions - net
Accretion on financial liabilities - net
Financing charges
Capitalized foreign exchange losses
Capitalized interest
Interest income

2004
Php10,699
1,956
1,011
999
235
145
(68)
(497)
(248)
Php14,232

2003
Php10,894
7,235
1,054
360
280
232
(275)
(860)
(138)
Php18,782

Increase (Decrease)

Amount
(Php195)
(5,279)
(43)
639
(45)
(87)
207
363
(110)
(Php4,550)

%
(2)
(73)
(4)
178
(16)
(37)
75
42
80
(24)

Depreciation and amortization charges increased by Php358 million, or 4%, to Php10,125 million mainly due to higher depreciation
of our regular asset base primarily resulting from additional completed projects.

Compensation and benefits decreased by Php2,715 million, or 26%, to Php7,792 million mainly due to a 7% reduction in headcount
due to PLDT’s MRP in 2003, where MRP cost of Php1,885 million was recognized consequently; in 2004, MRP cost amounted to
Php553 million.  This decreasing effect was partially offset by collective bargaining agreement-related increases in salaries and benefits

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of PLDT employees.  See Note 5 - Revenues and Expenses to the accompanying consolidated financial statements for further discussion
on PLDT’s MRP.

Provisions decreased by Php166 million, or 4%, to Php4,431 million primarily on account of lower provisions by PLDT for anticipated
uncollectible accounts from various specifically identified domestic telecommunications carriers which were provided for in 2003.  In
2004, we made provisions for anticipated uncollectible accounts based on the aging profile of its accounts receivables.  Our provision
for doubtful accounts in 2004 and 2003 was equivalent to 3% and 4%, respectively, of its service revenues.  The breakdown of provisions
for our fixed line business for the years ended 2004 and 2003 is as follows:

(in millions)
Doubtful accounts
Write-down of inventories at net realizable value
Onerous contracts

2004
Php3,751
361
319
Php4,431

2003
Php3,949
238
410
Php4,597

Increase (Decrease)
Amount
(Php198)
123
(91)
(Php166)

%
(5)
52
(22)
(4)

Maintenance expenses increased by Php130 million, or 4%, to Php3,211 million primarily owing to the expiration of warranties for
certain plant facilities and higher maintenance costs of computer and peripherals in relation to charges for software support agreements
for certain systems in 2004 as compared in 2003, partially offset by lower maintenance costs of the domestic fiber optic network due
to more remedial works done in 2003 than in 2004.

Rent expenses decreased by Php215 million, or 11%, to Php1,700 million due to a decrease in international leased circuits and rental
for bundled sales/Value-Added Service Units expense.

Professional and other service fees increased by Php52 million, or 5%, to Php1,181 million as a result of higher legal fees in 2004
for various services, partially offset by a decrease in number of consultants in line with PLDT’s cost management efforts, coupled with
a decrease in collection agency fees on account of lower final accounts subject for collection.

Selling and promotion expenses increased by Php106 million, or 10%, to Php1,160 million mainly as a result of an increase in PLDT’s
promotional activities in relation to various products and services, partially offset by reduced corporate public relations expenses.

Taxes and licenses increased by Php167 million, or 28%, to Php762 million mainly on account of higher business-related taxes paid
in 2004 as compared to 2003.

Insurance and security services decreased by Php62 million, or 8%, to Php700 million primarily due to lower premiums on property
all-risk, industrial all-risk and industrial fire insurance and lower number of contracted security guards.

Asset impairment decreased by Php2,480 million, or 87%, to Php366 million due to impairment of Piltel’s E.O. 109 facilities amounting
to Php1,438 million and an unrealizable asset of Php1,408 million in 2003.

Other expenses increased by Php3 million to Php1,283 million due to higher contracted costs for technical and helpdesk resources
and related computer and maintenance and in-house systems development, partially offset by lower office supplies consumption and
printing costs resulting from PLDT’s continuing cost-containing activities.

Provision for (Benefit from) Income Tax

Provision for income tax amounted to Php569 million in 2004 as compared to benefit from income tax of Php2,130 million in 2003
due to a tax loss position in 2003 as non-tax deductible charges were higher in 2003.

Net Income (Loss)

In 2004, our fixed line business segment contributed a net income of Php1,383 million, compared to a loss of Php7,118 million in
2003 mainly as a result of a 3% increase in fixed line revenues and other income complemented by a decrease in fixed line-related
expenses by 17% particularly financing costs, compensation and benefits and asset impairment.

Information and Communications Technology

Revenues and Other Income

Our information and communications technology business is conducted by ePLDT, a wholly-owned subsidiary of PLDT.

In 2004, our information and communications technology business generated revenues of Php2,415 million, an increase of Php522
million, or 28%, from Php1,893 million in 2003.  Going forward, we expect revenues from our call center and Internet and gaming
businesses to continue to contribute significantly to our information and communications technology revenues with the growing demand
for call center services.

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AHEAD OF THE CURVE

The following table summarizes revenues from our information and communications technology business for the years ended December
31, 2004 and 2003 by service segment:

Service Revenues

Call center
Internet and gaming
Vitro™ data center
Others

Non-service Revenues
Point of product sales

Other Income

Total ICT Revenues

Service Revenues

2004

%

2003

%

Increase (Decrease)
%

Amount

Php1,213
569
243
55
2,080

321

14

50
24
10
2
86

13

1

Php927
380
120
40
1,467

316

110

49
20
6
2
77

17

6

Php286
189
123
15
613

5

(96)

Php2,415

100

Php1,893

100

Php522

31
50
103
38
42

2

(87)

28

Service revenues generated by our information and communications technology business amounted to Php2,080 million in 2004, an
increase of Php613 million, or 42%, from Php1,467 million in 2003.  This was primarily a result of the continued growth of our call
center and Internet and gaming businesses.

Call Center

We are focused on developing our call center business which capitalizes on the availability of English-speaking labor in the Philippines.
The call center service business is currently being undertaken by the following wholly-owned subsidiaries of ePLDT:

• Vocativ Systems, Inc., or Vocativ, which owns and operates a 998-seat call center facility with 749 customer service representatives,

or CSRs, exclusively for clients of a global provider of customer relationship management services;

• Parlance Systems, Inc., or Parlance, which owns and operates a 1,177-seat call center facility with 1,109 CSRs, exclusively
for one of the largest direct-to-home satellite service providers in the United States for customer support and billing requirements;
and

• ePLDT Ventus, Inc., or Ventus, which owns a 400-seat call center facility located in Iloilo province has commenced full commercial
operations in March 2005.  Ventus will be expanding in Metro Manila with a 678-seat call center facility to accommodate current
and new client requirements.  This facility is expected to be completed by November 2005.

Call center revenues consist of:

• inbound calls for customer care, product inquiries, sales and technical support based on active minutes;

• outbound calls for sales and collections based on active minutes; and

• service income for e-mail handling, web chat, web co-browsing, data entry and business process outsourcing based on transaction

volume.

Revenues related to our call center business in 2004 increased by Php286 million, or 31%, to Php1,213 million from Php927 million
in 2003 due to the combined effects of the following:

• Vocativ’s upward price adjustment for voice and voice over internet protocol, or VoIP, and an increase in programs being handled;

• expansion of programs and facilities and rapid ramp up of inbound calls resulting to the 505 or 36% increase in CSRs generating

full time equivalents, or FTEs; and

• an upward price adjustment by Parlance for its inbound and outbound projects, coupled with an increase in the number of

registered minutes.

Call center revenues accounted for 50% and 49% of our total information and communications technology revenues in 2004 and 2003,
respectively.

Internet and Gaming

ePLDT has also invested in a number of other e-commerce and internet-related businesses, which include:

• a 99.6% interest in Infocom, one of the country’s leading internet service providers.  Infocom offers consumer prepaid and
postpaid internet access, corporate leased lines, dedicated dial-up, multi-user dial-up, broadband internet access thru DSL or
NOW cable internet; web consulting, development and hosting. The NOW cable internet brand was sold on February 1, 2005;

• a 67.79% interest in Digital Paradise, Inc., or DigiPar, an internet café business which assumed the assets of Netopia Computer
Technologies, Inc. and brand of Netopia. Netopia is now one of the largest and fastest growing internet café chains in the country

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with over 100 branches and over 6,000 work stations.  DigiPar offers high-speed internet services, including internet advertising,
gaming and printing; and

• a 63% interest in netGames, Inc., a publisher for Massively Multi-player Online Game, or MMOG, in the Philippines.  netGames,
which was incorporated on June 21, 2004, is the Philippine licensee of Khan Online, the country’s first full 3D online game.
netGames commenced full commercial operations in February 2005.

Internet Service revenues consist of:

• revenues derived from actual usage of internet access network by prepaid subscribers and any unused peso value of expired

prepaid cards or electronic internet time loads, net of discounts given to dealers;

• monthly service fees from postpaid corporate and consumer subscribers, including (1) charges for internet usage in excess of
allocated free plan internet hours; (2) one-time installation and activation fees; and (3) fees for value added services such as
additional mailbox accounts;

• monthly service fees on value added services, including e-mail and web hosting services;

• one-time fees generated from resellership of internet-related solutions such as security solutions and domain registration; and

• share in revenues of text, voice and internet messages for cellular, landline and internet-based content and applications.

Revenues from our internet business for 2004 increased by Php189 million, or 50%, to Php569 million from Php380 million in 2003
primarily due to the consolidation of DigiPar in June 2004.  Our internet business revenues accounted for 24% and 20% of total
revenues from information and communications technology business in 2004 and 2003, respectively.

Vitro™ Data Center

ePLDT operates an internet data center under the brand name Vitro™.  Granted pioneer status as an internet data center by the Philippine
Board of Investments, or BOI, Vitro™ provides co-location services, server hosting, hardware and software maintenance services, website
development and maintenance services, webcasting and webhosting, shared applications, data disaster recovery and business continuity
services, intrusion detection, and security services such as firewall and managed firewall.

Vitro™ revenues consist of:

• monthly service fees derived from co-location services, server hosting, hardware and software maintenance services, website

development and maintenance services, web hosting, data recovery security services and other value-added services;

• installation charges and other one-time fees associated with the set-up; and

• monthly service fees or one-time fees generated from professional services of Vitro’s certified professionals.

In 2004, Vitro™ contributed revenues of Php243 million, an increase of Php123 million, or 103%, from Php120 million in 2003,
primarily due to an increase in co-location revenues, server hosting and other services. Vitro™ revenues accounted for 10% and 6%
of total revenues from information and communications technology business in 2004 and 2003, respectively.

Others

Other revenues consist of:

• fees generated for issuance of digital certificates; and

• revenues derived from IT helpdesk/contact center solutions and terminals for credit, debit and credit card transactions.

Revenues from other businesses related to our information and communications technology segment in 2004 increased by Php15
million, or 38%, to Php55 million from Php40 million in 2003 largely due to IT helpdesk/contact center services rendered coupled
with an increase in number of digital certificates sold.

Please refer to Note 9 - Investments in Associates - at equity to the accompanying consolidated financial statements for further discussion
on ePLDT’s other information and communications technology services.

Non-service Revenues

Non-service revenues consist of sales generated from resellership of Microsoft software licenses and Cisco hardware equipment.  In
2004, non-service revenues generated by our information and communications technology business increased by Php5 million, or 2%,
to Php321 million prompted by higher point of product sales of Cisco equipment and Microsoft licenses.

Other Income

All other income/gains which do not fall under service and non-service revenues are included under this classification.  Other income
generated from our information and communications technology business segment declined by 87% to Php14 million in 2004 from
Php110 million in 2003 due to a gain on the divestment of Contact World, Inc., a call center facility, in 2003.

Expenses

Expenses associated with our information and communications technology business totaled Php3,038 million in 2004, an increase of

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AHEAD OF THE CURVE

Php684 million, or 29%, from Php2,354 million in 2003.  As a percentage of our information and communications technology revenues,
expenses related to our information and communications technology business was at 126% and 124% for 2004 and 2003, respectively.

The following table shows the breakdown of our total consolidated information and communications technology-related expenses for
the years ended December 31, 2004 and 2003 and the percentage of each expense item to the total:

(in millions)

2004

%

2003 1

%

Information and communications technology services:

Compensation and benefits2
Asset impairment
Rent
Depreciation and amortization
Maintenance
Selling and promotions
Professional and other service fees
Financing costs
Taxes and licenses
Insurance and security services
Provisions
Other expenses

Total

Php892
616
353
340
316
291
64
22
21
7
-0
116
Php3,038

29
20
12
11
10
10
2
1
1
-
-
4
100

Php551
387
339
313
184
35
65
53
18
10
82
317
Php2,354

23
16
14
13
8
2
3
2
1
-
4
14
100

Increase (Decrease)
%

Amount

Php341
229
14
27
132
256
(1)
(31)
3
(3)
(82)
(201)
Php684

62
59
4
9
72
731
(2)
(58)
17
(30)
(100)
(63)
29

1 As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

2 Includes salaries and benefits, incentive plan, pension and MRP costs.

Compensation and benefits increased by Php341 million, or 62%, to Php892 million mainly due to the expansion of our call center
facilities and consolidation of DigiPar which resulted in an increase in headcount coupled with an increase in salaries, bonuses and
various incentives of employees.

Asset impairment increased by Php229 million, or 59%, to Php616 million due to an impairment provision recognized in 2004 in
relation to an investee company.  In 2003, we retired certain equipment with net book values aggregating Php387 million primarily
as a result of the abandonment of a reloadable chip-based cash card project.

Rent expense increased by Php14 million, or 4%, to Php353 million due to the consolidation of DigiPar and DigiPar Thailand with
the opening of several Netopia branches countrywide and abroad in 2004.

Depreciation and amortization charges increased by Php27 million, or 9%, to Php340 million primarily due to an increase in depreciable
asset base in relation to the expansion of our call center business segment.

Maintenance expenses increased by Php132 million, or 72%, to Php316 million primarily due to a change in maintenance agreement
for higher annual maintenance in respect of our digital certificate business.

Selling and promotion expenses increased by Php256 million, or 731%, to Php291 million mainly as a result of increased advertising
and promotions expense by Netopia.

Professional and other service fees decreased by Php1 million, or 2%, to Php64 million primarily due to lower training and shuttling
expenses relating to our call center representatives.

Financing costs decreased by Php31 million, or 58%, to Php22 million due to lower interest expense on loans as debt balances declined
in 2004 as compared to 2003.

Taxes and licenses increased by Php3 million, or 17%, to Php21 million mainly on account of higher business-related taxes paid in
2004 as compared to 2003.

Insurance and security services decreased by Php3 million, or 30%, to Php7 million primarily due to the divestment of Contact World,
with high insurance and security costs in 2003.

Provisions decreased by Php82 million, or 100%, owing to specifically identified subscriber accounts of Infocom already provided for
in 2003.

Other expenses decreased by Php201 million, or 63%, to Php116 million in line with our over-all cost containment initiatives.

Provision for (Benefit from) Income Tax

Provision for income tax amounted to Php72 million in 2004, an increase of Php139 million, or 207%, as compared to the benefit
from income tax of Php67 million recognized in 2003.This was principally due to Infocom’s reversal of recorded deferred income tax
assets of Php64 million in 2004.

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Net Loss

In 2004, our information and communications technology business segment registered a net loss of Php693 million, an increase of
Php309 million, or 80%, compared to a net loss of Php384 million posted in 2003.  This reflects the recorded net increase in asset
impairment charges and a reported net loss of Php116 million by Infocom in 2004 compared to the net income of Php20 million in
2003, partially offset by the increase in net income contribution of call center business.

2003 Compared to 2002

Accounting Changes

Adoption of Statements of Financial Accounting Standards, or SFAS, 37/International Accounting Standards, or IAS, 37 “Provisions,
Contingent Liabilities and Contingent Assets”

The Accounting Standards Council, or ASC, approved the adoption of SFAS 37/IAS 37 “Provisions, Contingent Liabilities and Contingent
Assets”, which became effective in the Philippines for financial statements covering periods beginning on or after January 1, 2003.
SFAS 37/IAS 37 requires that provisions be recognized when (i) an enterprise has a present obligation (legal or constructive) as a result
of a past event; (ii) it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation;
and (iii) a reliable estimate can be made of the amount of the obligation.  SFAS 37/IAS 37 also provides that present obligations under
onerous contracts are required to be recognized and measured as a provision.  The Standard defines an onerous contract as a contract
in which the unavoidable costs of meeting the obligations under the contract exceed the economic benefits expected to be received
under it.  The unavoidable costs under a contract reflect the least net cost of exiting from the contract.

SFAS 37/IAS 37 prescribes the retroactive adjustment to the opening balance of retained earnings for the period in which the Standard
is first adopted.  As allowed under the transitory provisions, we elected not to adjust the opening balance of retained earnings for the
earliest period presented and not to restate comparative information.

We made a reasonable estimate of the amount necessary in the event the obligations stated below, and as discussed in Note 24 –
Provisions and Contingencies to the accompanying financial statements, shall be settled and have made the appropriate provisions in
our financial statements (see Note 19 – Other Noncurrent Liabilities to the accompanying consolidated financial statements in Item 7)
as at December 31, 2003.

(i)     NTC supervision and regulation fees;
(ii)    Local business tax assessments; and
(iii)   Air Time Purchase Agreement with AIL.

The effect of the application of SFAS 37/IAS 37 was a reduction of Php3,469 million in beginning retained earnings of 2003.

Adoption of SFAS 38/IAS 38 “Intangible Assets”

The ASC approved the adoption of SFAS 38/IAS 38 “Intangible Assets”, which became effective in the Philippines for financial statements
covering periods beginning on or after January 1, 2003.  SFAS 38/IAS 38 requires that expenditures on research, start-up, training,
advertising and relocation be expensed as incurred.  Further, SFAS 38/IAS 38 prescribes the retroactive adjustment of unamortized
intangible assets to the beginning retained earnings of 2003 and the restatement of comparative prior period financial statements.

As at January 1, 2003, ePLDT’s and certain of its subsidiaries’ consolidated unamortized preoperating expenses amounted to Php311
million, of which Php301 million, representing ePLDT’s equity interest, was retroactively adjusted to the beginning retained earnings.
Preoperating expenses incurred for the year ended December 31, 2003 were charged to operations.  The effect of the application of
SFAS 38/IAS 38 was a decrease of Php115 million in the consolidated net income for the year ended December 31, 2002 and reduction
in beginning retained earnings amounting to Php301 million in 2003, and Php186 million in 2002.  No tax effect adjustment was
considered in the application of SFAS 38/IAS 38 due to income tax holiday incentives enjoyed by ePLDT and certain of its subsidiaries.

Results of Operations

Wireless

Revenues and Other Income

Our wireless business segment offers cellular services as well as satellite, VSAT, and other services.

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The following table summarizes our service and non-service revenues and other income from our wireless business for the years ended
December 31, 2003 and 2002 by service segment:

AHEAD OF THE CURVE

(in millions)

Wireless services:

   Service Revenues

           Cellular 
           Satellite, VSAT and others

      Non-service Revenues
           Sale of handsets and SIM-packs

      Other Income
           Gain on debt restructuring transaction
           Others

2003 1

Php52,950
1,703
54,653

10,548

80
499
579

%

80
3
83

16

–
1
1

2002 1

Php35,013
1,657
36,670

12,095

103
770
873

%

71
3
74

24

–
2
2

Increase (Decrease)
%
Amount

Php17,937
46
17,983

(1,547)

(23)
(271)
(294)

51
3
49

(13)

(22)
(35)
(34)

33

Total Wireless Revenues

Php65,780

100

Php49,638

100

Php16,142

1  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

Service Revenues

Our wireless service revenues increased by Php17,983 million, or 49%, to Php54,653 million in 2003 compared to Php36,670 million
in 2002 mainly as a result of the continued growth of Smart’s and Piltel’s subscriber base.  Accordingly, as a percentage of our total
wireless revenues and other income, service revenues increased to 83% in 2003 from 74% in 2002.

Cellular Service

Our cellular service revenues in 2003 amounted to Php52,950 million, an increase of Php17,937 million, or 51%, from Php35,013
million in 2002.  The significant increase in our cellular service revenues in 2003 was largely driven by our large cellular subscriber
base coupled with sustained subscriber growth.

The following table summarizes key measures of our cellular business as at and for the years ended December 31, 2003 and 2002:

(in millions)
Cellular service revenues

      Mobile

           By component
                Voice
                Data

           By service type
                Prepaid
                Postpaid

           Others 2

      Satellite-based PCOs

2003 1
Php52,950

2002 1
Php35,013

Increase

Amount
Php17,937

52,768

51,718
29,594
22,124

51,718
48,226
3,492

1,050

182

34,889

33,883
19,760
14,123

33,883
32,007
1,876

1,006

124

17,879

17,835
9,834
8,001

17,835
16,219
1,616

44

58

%
51

51

53
50
57

53
51
86

4

47

1 As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 – Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

2 Refers to other non-subscriber-related revenues consisting primarily of inbound international roaming fees, revenues from Smart Money Holdings Corporation and a small number of leased

line contracts.

Cellular subscriber base
      Prepaid
Smart
Piltel
      Postpaid

2003

2002

Amount

Increase

12,947,197
12,698,220
9,831,135
2,867,085
248,977

8,599,306
8,422,658
6,649,038
1,773,620
176,648

4,347,891
4,275,562
3,182,097
1,093,465
72,329

%

51
51
48
62
41

FINANCIAL REVIEW

57

ar2004md&a_1_v05.fh11 4/26/05 4:34 AM Page 22 

Systemwide traffic volumes (in millions)
       Calls (in minutes)
              Domestic
              International
Inbound
Outbound

        Text messages
              Smart
              Piltel

Voice Services

2003

4,330
3,021
1,309
1,150
159
28,825
24,085
4,740

Increase

2002

Amount

3,257
2,293
964
832
132
19,560
16,536
3,024

1,073
728
345
318
27
9,265
7,549
1,716

%

33
32
36
38
20
47
46
57

Cellular revenues from voice services, which include all voice traffic and voice value-added services such as voice mail and international
roaming, increased by Php9,834 million, or 50%, to Php29,594 million in 2003 from Php19,760 million in 2002 mainly due to the
increase in subscriber base, as well as the increase in inbound international long distance revenues.

Prior to January 2004, Smart’s prepaid subscribers were charged a rate of Php8.00 per minute for calls made during peak hours and
Php4.00 per minute for calls made during off-peak hours regardless of whether the calls were made to subscribers within the Smart
network or to other mobile operators’ networks.  Beginning January 2004, Smart implemented all-day flat air time rates for calls made
by its prepaid subscribers.  Calls terminating to other Smart and Piltel’s Talk ‘N Text subscribers are charged Php6.50 per minute, while
an all-day flat rate of Php7.50 per minute is charged for calls terminating to other cellular network subscribers as well as local and
NDD calls.  Air time rates for postpaid subscribers vary depending on type of postpaid plan selected by subscribers.

Data Services

Smart’s revenues from cellular data services, which include all text messaging-related services as well as value-added services, increased
by Php8,001 million, or 57%, to Php22,124 million in 2003 from Php14,123 million in 2002.  Cellular data services accounted for
42% of our cellular revenues in 2003 and 40% in 2002.  Text messaging-related services contributed revenues of Php20,426 million
in 2003, compared to Php13,412 million in 2002, and accounted for 92% and 95% of the total cellular data revenues for 2003 and
2002, respectively.  The increase in revenues from text messaging-related services resulted mainly from a 47% increase in volume of
text messages to 28,825 million outbound messages in 2003 from the 19,560 million outbound messages handled in 2002.  Value-
added services contributed revenues of Php1,698 million in 2003, increasing by Php987 million, or 139%, from Php711 million in
2002.

The following table shows the breakdown of Smart’s cellular data revenues for the years ended December 31, 2003 and 2002:

(in millions)
Text messaging
       Domestic
       International

Value-added services
       Non-Zed2
       Smart ZedTM
       Mobile Banking, Roaming SMS, WAP, Smart Money

Total

Increase

2003 1

2002 1

Amount

Php18,392
2,034
20,426

Php767
665
266
1,698
Php22,124

Php12,060
1,352
13,412

Php390
259
62
711
Php14,123

Php6,332
682
7,014

Php377
406
204
987
Php8,001

%

53
50
52

97
157
329
139
57

1  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 – Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

2  Value-added services developed by Smart on its own platform.

Subscriber Base, ARPU and Churn Rates

Of our 12,947,197 subscribers as at December 31, 2003, prepaid subscribers accounted for 98% while postpaid subscribers accounted
for the remaining 2%. Cellular prepaid subscriber base grew by 51% to 12,698,220 as at December 31, 2003 from 8,422,658 as at
December 31, 2002, whereas Smart's postpaid GSM subscriber base increased by 41% to 248,977 as at December 31, 2003 from
176,648 as at December 31, 2002.  Cellular prepaid and postpaid net subscriber activations totaled 4,275,562 and 72,329, respectively,
in 2003, or a monthly average addition of 356,297 prepaid and 6,027 postpaid subscribers.

58

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AHEAD OF THE CURVE

Our quarterly net subscriber activations for each of the quarters of 2003 and 2002 are as follows:

GSM

Analog

Prepaid

Smart

Piltel

Postpaid
Smart

Prepaid

Postpaid

Prepaid

Postpaid

Smart

Piltel

Total

2003
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

2002
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

527,158
744,251
858,723
1,051,965

411,540
230,947
605,902
831,033

205,086
241,630
319,528
327,221

249,352
33,742
61,686
99,514

36,963
9,331
8,816
17,219

4,578
12,175
42,428
45,417

–
–
–
–

–
–
–
–

–
–
–
–

–
–
–
–

769,207
995,212
1,187,067
1,396,405

(31,704)
(20,112)
(16,297)
(19,316)

(4,008)
(3,281)
(3,408)
(154,052)

(20,900)
(26,632)
(12,671)
(16,270)

(799)
(889)
(536)
(66,983)

608,059
225,950
677,104
719,343

Revenues attributable to our cellular prepaid service amounted to Php48,226 million in 2003, a 51% increase over the Php32,007
million earned in 2002.  Net prepaid revenues in 2003 accounted for 93% of voice and data revenues, compared to 94% in 2002.
Revenues attributable to our cellular postpaid service amounted to Php3,492 million in 2003, an 86% increase over the Php1,876
million earned in 2002.  Net postpaid revenues in 2003 accounted for 7% of voice and data revenues, compared to 6% in 2002.

The following table summarizes our usage-based monthly ARPUs for the years ended December 31, 2003 and 2002:

Gross

Decrease

2003

2002

Amount

Prepaid
Smart
Piltel

Prepaid – Blended
Postpaid – Smart
Prepaid and Postpaid Blended

Php521
354
485
1,756
512

Php585
358
532
1,999
553

(Php64)
(4)
(47)
(243)
(41)

%

(11)
(1)
(9)
(12)
(7)

Net

2003

2002

Increase (Decrease)
%
Amount

Php425
292
396
1,331
416

Php446
278
407
1,439
422

(Php21)
14
(11)
(108)
(6)

(5)
5
(3)
(8)
(1)

Our quarterly prepaid and postpaid ARPUs over the last eight quarters of 2003 and 2002 are as follows:

2003
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

2002
First Quarter
Second Quarter
Third Quarter
Fourth Quarter

Prepaid

Smart

Piltel

Postpaid
Smart

Gross

Net

Gross

Net

Gross

Net

Php533
527
490
535

Php575
587
590
587

Php416
426
404
454

Php446
418
450
469

Php351
362
345
359

Php353
350
354
374

Php273
299
292
303

Php272
267
253
318

Php1,716
1,751
1,756
1,800

Php2,033
2,133
1,990
1,839

Php1,268
1,336
1,332
1,385

Php1,488
1,383
1,485
1,402

FINANCIAL REVIEW

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ar2004md&a_1_v05.fh11 4/26/05 4:34 AM Page 24 

Smart’s prepaid service revenues consist mainly of charges for subscribers' actual usage of their prepaid cards.  Gross monthly ARPU
for Smart’s prepaid GSM service in 2003 was Php521, compared to Php585 in 2002.  The decline was attributable mainly to decreases
of Php22 and Php18 in the average outbound and inbound local voice revenue per subscriber, respectively, and a Php16 decreased
in the average data revenue per subscriber in 2003.  On a net basis, ARPU in 2003 decreased by 5% to Php425 from Php446 in
2002. The lower rate of decrease in net ARPU compared to the decrease in gross ARPU resulted from lower average interconnection
expense per subscriber due to an increasing percentage of Smart-to-Smart traffic to total voice traffic, to 61% in 2003 from 55% in
2002, as well as lower dealer discounts on Smart Load.  Smart expects its prepaid ARPUs to continue to decline now that lower-
denomination reloads are available and as it continues its expansion into the lower end of the market.

Gross monthly ARPU for postpaid subscribers in 2003 was Php1,756, compared to Php1,999 in 2002.  On a net basis, postpaid ARPU
decreased by 8% to Php1,331 in 2003 from Php1,439 in 2002.  Our monthly gross blended ARPU was Php512 in 2003, compared
to Php553 in 2002.  Blended net monthly ARPU decreased by 1% to Php416 in 2003 from Php422 in 2002.

For Smart Buddy, the average monthly churn rate for 2003 was 2.9%, compared to 3.2% in 2002.  In line with the various churn
management initiatives implemented to address increased churn rates, Smart launched PureTxt 100 in August 2002.  PureTxt 100
was originally a text-only card with a denomination of Php100 intended for Smart Buddy subscribers.  In May 2003, Smart introduced
Smart Load, an “over-the-air” electronic loading facility designed to make reloading of air time credits more convenient for, and accessible
to consumers.  These “over-the-air” reloads, which have both voice and text functions, are packaged in smaller denominations of Php30,
Php60, Php115 and Php200, but have shorter validity periods of three days, six days, 12 days and 30 days, respectively.  Starting
with just 50,000 outlets when it was launched, Smart Load’s distribution network now encompasses over 400,000 retail agents,
approximately 80% of which are micro businesses.  As at December 31, 2003, 77% of Smart Buddy subscribers were using Smart
Load as their reloading mechanism with daily transactions in December averaging 2.3 million.  In the period since its launch, Smart
Load has accounted for approximately 45% of sales derived from reloads.

On December 24, 2003, Smart introduced Pasa Load (the term “pasa” means “transfer” in the vernacular), a derivative service of
Smart Load that allows for Php10 load transfers to other Smart Buddy and Piltel Talk ‘N Text subscribers.  On January 25, 2004,
denominations of Php2, Php5 and Php15 were added to the Pasa Load menu.  All Pasa Load denominations have a one-day expiry
period.  Like PureTxt 100, we believe that Smart Load and Pasa Load will encourage subscribers to stay within our cellular network
instead of churning and re-subscribing at a later time.  As a result of the launch of Smart Load, we have ceased the production and
sale of PureTxt 100 cards.

The average monthly churn rate for Smart's postpaid GSM subscribers in 2003 was 3.0%, compared to 2.3% in 2002.  Smart's policy
is to redirect outgoing calls to an interactive voice response system if the postpaid subscriber's account is either 45 days overdue or
the subscriber has exceeded the prescribed credit limit.  If the subscriber does not make a payment within 44 days of redirection, the
account is disconnected.  Within this 44-day period, a series of collection activities are implemented, involving the sending of a collection
letter, call-out reminders and collection messages via text messaging.

Satellite, VSAT and Other Services

Our revenues from satellite, VSAT and other services consist mainly of rentals received for the lease of Mabuhay Satellite's transponders
and Telesat's VSAT facilities to other companies and charges for ACeS Philippines’ satellite phone service.  Total revenues from these
services in 2003 amounted to Php1,703 million, an increase of Php46 million, or 3%, from Php1,657 million in 2002.

Non-service Revenues

Our wireless non-service revenues decreased by Php1,547 million, or 13%, to Php10,548 million in 2003 as compared to Php12,095
million in 2002 mainly attributable to lower handset sales.  In 2003, activations were driven by more SIM-pack sales and SIM-swap
activities.

Other Income

Our wireless business segment generated other income of Php579 million in 2003, a decrease of Php294 million, or 34%, from Php873
million in 2002.  This decrease was primarily due to a gain on sale of assets and management fees coupled with lower gain on debt
restructuring transaction in 2003 compared to 2002.

Expenses

Expenses associated with our wireless business in 2003 amounted to Php54,503 million, an increase of Php850 million, or 2%, from
Php53,653 million in 2002.  A significant portion of this increase was attributable mainly to depreciation and amortization, compensation
and benefits and selling and promotions.  As a percentage of our wireless revenues and other income, expenses associated with our
wireless business decreased to 83% in 2003 from 108% in 2002.

Cellular business expenses accounted for 92% and 97%, while satellite, VSAT and other business expenses accounted for 8% and
3% of our wireless business expenses in 2003 and 2002, respectively.

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AHEAD OF THE CURVE

The following table summarizes our wireless-related expenses for the years ended December 31, 2003 and 2002 and the percentage
of each expense item to the total:

(in millions)
Wireless services
Cost of sales
Depreciation and amortization
Financing costs
Compensation and benefits 2
Selling and promotions
Asset impairment
Rent
Maintenance
Taxes and licenses
Insurance and security services
Professional and other service fees
Provisions
Other expenses

Total

2003 1

Php16,094
13,526
6,551
3,802
3,310
2,589
2,262
2,051
1,174
756
675
160
1,553
Php54,503

%

30
25
12
7
6
5
4
4
2
1
1
–
3
100

2002 1

Php17,281
11,041
7,008
2,712
2,504
4,756
2,010
1,387
572
694
1,344
992
1,352
Php53,653

%

32
21
13
5
5
9
4
3
1
1
2
2
2
100

Increase (Decrease)
Amount

%

(Php1,187)
2,485
(457)
1,090
806
(2,167)
252
664
602
62
(669)
(832)
201
Php850

(7)
23
(7)
40
32
(46)
13
48
105
9
(50)
(84)
15
2

1 As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

2 Includes salaries and benefits, incentive plan, pension and MRP costs.

Cost of sales decreased by Php1,187 million, or 7% to Php16,094 million as activations in 2003 were driven more by SIM-pack sales
and SIM-swap activities compared to handset sales in 2002  partially offset by an increase in satellite air time cost by Php157million,
or 314%, to Php207 million due to the change in basis of recognizing air time cost.  In 2003, satellite air time cost was accrued at a
fixed amount per month based on the payment schedule in a standstill agreement in consideration for unlimited air time access.  Please
see Note 21 – Related Party Transactions and Note 24 – Provisions and Contingencies to the accompanying consolidated financial
statements for further discussion.  The breakdown of cost of sales for our wireless business for the years 2003 and 2002 are as follows:

(in millions)
Cost of cellular handsets and SIM-packs sold
Cost of satellite air time

2003
Php15,887
207
Php16,094

2002
Php17,231
50
Php17,281

Increase (Decrease)

Amount
(Php1,344)
157
(Php1,187)

%
(8)
314
(7)

Depreciation and amortization charges increased by Php2,485 million, or 23%, to Php13,526 million substantially due to an increase
in the depreciable asset base and a change in the estimated useful life of Smart’s network assets owing to continuing network expansion
and upgrade.

Financing costs decreased by Php457 million, or 7%, to Php6,551 million primarily due to lower interest expense on loans with lower
debt balances in 2003 as compared to 2002.  The breakdown of our financing costs for the wireless business for the years ended
December 31, 2003 and 2002 is as follows:

(in millions)
Accretion on financial liabilities - net
Interest on loans and related items
Financing charges
Foreign exchange losses - net
Dividends on preferred stock subject to mandatory redemption
Capitalized foreign exchange gains (losses)
Loss (gain) on derivative transactions - net
Capitalized interest
Interest income

2003
Php2,387
2,062
32
2,116
254
(70)
165
(27)
(368)
Php6,551

2002
Php2,082
2,759
40
2,069
240
190
(60)
(170)
(142)
Php7,008

Change

Amount
Php305
(697)
(8)
47
14
(260)
225
143
(226)
(Php457)

%
15
(25)
(20)
2
6
(137)
375
84
(159)
(7)

Compensation and benefits increased by Php1,090 million, or 40%, to Php3,802 million primarily due to an increase in headcount
and increased salaries, benefits and performance bonuses of Smart’s employees.

Selling and promotion expenses increased by Php806 million, or 32%, to Php3,310 million due to advertising and promotions costs
incurred to attract new subscriptions, as well as to retain the existing subscriber base.

Asset impairment decreased by Php2,167 million, or 46%, to Php2,589 million due to impairment losses in respect of Piltel’s
AMPS/CDMA network assets of Php4,736 million in 2002, partially offset by impairment recognized in respect of our investment in
ACeS International Limited, or AIL, and of certain equipment related to its business aggregating to Php2,589 million in 2003.

FINANCIAL REVIEW

61

ar2004md&a_1_v05.fh11 4/26/05 10:46 PM Page 26 

Rent expenses increased by Php252 million, or 13%, to Php2,262 million on account of an increase in the number of transmission
links and higher cell site and office space rentals for the increased number of cell sites wireless centers and space requirements for
increased personnel.  As at December 31, 2003, we had 2,920 cell sites and 3,904 base stations, compared with 2,110 cell sites
and 2,777 base stations as at December 31, 2002.

Maintenance expenses increased by Php664 million, or 48%, to Php2,051 million mainly due to higher site utility, repairs and other
maintenance-related expenses associated with the expansion and upgrade of Smart’s cellular network equipment; increased office and
telecenter utilities expenses; and increased computer hardware and software license expense.

Taxes and licenses increased by Php602 million, or 105%, to Php1,174 million mainly due to increased business-related taxes, NTC
supervision and regulation fees and disallowed input taxes.

Insurance and security services increased by Php62 million, or 9%, to Php756 million mainly due to the increase in our number of
cell sites and in the amount of network equipment insured as a result of the continued growth and expansion of our network.

Professional and other service fees decreased by Php669 million, or 50%, to Php675 million mainly as a result of decreased legal,
consultancy and bill collection service fees.

Provisions decreased by Php832 million, or 84%, to Php160 million due to certain subscriber and carrier accounts which have been
fully provided for in 2002 coupled with lower inventory balances in 2003.  The breakdown of provisions for the years ended 2003 and
2002 is as follows:

(in millions)

Doubtful accounts
Write-down of inventories at net realizable value

2003

Php72
88

Php160

2002

Php432
560

Php992

Decrease

Amount

(Php360)
(472)

(Php832)

%

(83)
(84)

(84)

Other expenses increased by Php201 million, or 15%, to Php1,553 million due to various business and operational-related expenses
such as facility usage fees, travel, supplies, communication and delivery expenses.

Provision for Income Tax

Provision for income tax increased by Php1,293 million, or 360%, to Php1,652 million in 2003 from Php359 million in 2002 due to
higher taxable income in 2003 as compared to 2002.

Net Income

Our wireless business segment recorded a net income of Php9,625 million in 2003, an improvement of Php13,999 million, or 320%,
over a net loss of Php4,374 million registered in 2002 due primarily to the growth in our cellular business.

Fixed Line

Revenues and Other Income

Our fixed line business provides local exchange service, international and national long distance services, data and other network services,
and miscellaneous services.  Revenues and other income generated from our fixed line business for 2003 totaled Php47,175 million,
a decrease of Php136 million from Php47,311 million in 2003.

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AHEAD OF THE CURVE

The following table summarizes revenues from our fixed line business for the years ended December 31, 2003 and 2002 by service
segment:

(in millions)
Fixed line services:
Service Revenues
Local exchange
International long distance
National long distance
Data and other network
Miscellaneous

Other Income

Total Fixed Line Revenues

2003 1

%

2002 1

%

Php20,837
12,735
6,561
5,978
809
46,920
255
Php47,175

44
27
14
13
2
100
–
100

Php21,382
10,753
7,897
5,479
900
46,411
900
Php47,311

45
23
17
11
2
98
2
100

Increase (Decrease)
Amount

%

(Php545)
1,982
(1,336)
499
(91)
509
(645)
(Php136)

(3)
18
(17)
9
(10)
1
(72)
–

1  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 - Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

Service Revenues

Local Exchange Service

The following table summarizes key measures of our local exchange service business segment as at and for the years ended December
31, 2003 and 2002:

Consolidated local exchange service revenues (in millions)
Number of fixed lines in service
Number of fixed line employees
Number of fixed lines in service per employee

2003
Php20,837
2,185,951
10,518
208

2002
Php21,382
2,188,612
12,351
177

Increase (Decrease)
Amount
(Php545)
(2,661)
(1,833)
31

%
(3)
–
(15)
18

Revenues from our local exchange service in 2003 decreased by Php545 million, or 3%, to Php20,837 million from Php21,382 million
in 2002.  The decrease was primarily due to the (1) shift in subscriber preference from postpaid to prepaid services, which generate
lower average revenue per subscriber, and (2) decline in installation revenues due to a promotion starting July 2003 which waived
installation cost of subscribers in an effort to stimulate subscriber growth, partially offset by adjustments in our monthly local service
rates.  The percentage contribution of local exchange revenues to our total fixed line revenues and other income decreased to 44% in
2003 from 45% in 2002.

Fixed line net reductions in 2003 was 2,661 as compared to a net addition of 14,530 in 2002.  While fixed line additions totaled
114,277 for prepaid fixed line services, postpaid fixed lines in service declined by 116,938 in 2003.  As at December 31, 2003,
postpaid and prepaid fixed line subscribers totaled 1,828,647 and 357,304, respectively, which accounted for approximately 84%
and 16%, respectively, of total fixed lines in service.

Pursuant to a currency exchange rate adjustment mechanism authorized by the Philippine National Telecommunications Commission,
or the NTC, we adjust our monthly local service rates upward or downward by 1% for every Php0.10 change in the peso-to-dollar
exchange rate relative to a base rate of Php11.00 to US$1.00.  In 2003, we implemented 11 upward adjustments and three downward
adjustments in our monthly local service rates, compared to 13 upward adjustments and six downward adjustments in 2002.  The
average peso-to-dollar rate in 2003 was Php54.215 to US$1.00, compared to the average of Php51.583 to US$1.00 in 2002.  This
change in the average peso-to-dollar rate translated to a peso depreciation of 5%, which resulted in an average net increase of 5% in
our monthly local service rates in 2003.

International Long Distance Service

The following table shows information about our international fixed line long distance business for the years ended December 31, 2003
and 2002:

Consolidated international long distance service revenues (in millions)

Inbound
Outbound

International call volumes (in million minutes, except call ratio)

Inbound
Outbound
Inbound-outbound call ratio

2003
Php12,735
10,581
2,154

2,286
2,128
158
13.5:1

2002
Php10,753
8,461
2,292

2,815
2,644
171
15.5:1

Increase (Decrease)
Amount
Php1,982
2,120
(138)

%
18
25
(6)

(529)
(516)
(13)
–

(19)
(20)
(8)
–

FINANCIAL REVIEW

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Our consolidated international long distance service revenues increased by Php1,982 million, or 18%, to Php12,735 million in 2003
from Php10,753 million in 2002.  The percentage contribution of international long distance service revenues to our total fixed line
revenues and other income increased to 27% in 2003 from 23% in 2002.

Our revenues from inbound international long distance calls in 2003 increased by Php2,120 million to Php10,581 million from
Php8,461 million in 2002 primarily due to an increase in PLDT’s average termination rates.  After lengthy negotiations commencing
in May 2002 with carriers around the world, PLDT increased its termination rates with carriers that account for a substantial portion
of its international inbound traffic terminating on its fixed line network to US$0.12 per minute effective February 1, 2003.  Prior to
the increase in termination rates, a substantial portion of PLDT’s international inbound traffic terminating on its fixed line network was
charged an average termination rate of approximately US$0.08 per minute.  See Note 26 – Other Matters – (b) U.S. Federal Communications
Commission, or U.S. FCC, Ruling versus Philippine Telecommunications Companies and (c) Investigation by U.S. Department of Justice
to the accompanying consolidated financial statements.  Our inbound international long distance call volumes in 2003 decreased by
20% to 2,128 million minutes from 2,644 million minutes in 2002, largely due to a decrease in transit calls.

Our revenues from outbound international long distance calls in 2003 decreased by Php138 million, or 6%, to Php2,154 million from
Php2,292 million in 2002.  The decrease resulted from higher conversion rates used as average billing rates were Php54.04 and
Php51.46 in 2003 and 2002, respectively, and a change in call mix in favor of traffic utilizing least cost routes.  Our outbound
international long distance call volumes declined by 8% to 158 million minutes in 2003 from 171 million minutes in 2002, primarily
due to cellular substitution (subscribers opting to use cellular for international outbound calls) and the popularity of alternative means
of communications such as e-mailing, international text messaging and internet telephony.

National Long Distance Service

The following table shows our national long distance service revenues and call volumes for the years ended December 31, 2003 and
2002:

Consolidated national long distance service revenues (in millions)
National long distance call volumes (in million minutes)

2003
Php6,561
2,016

2002
Php7,897
2,181

Decrease

Amount
(Php1,336)
(165)

%
(17)
(8)

Our national long distance revenues decreased by Php1,336 million, or 17%, to Php6,561 million in 2003 from Php7,897 million in
2002 as a result of lower call volumes and changes in interconnection arrangements with certain local exchange carriers.  Accordingly,
the percentage contribution of national long distance revenues to our total fixed line revenues and other income was down to 14% in
2003 from 17% in 2002.

Our national long distance call volumes decreased by approximately 8% to 2,016 million minutes in 2003 from 2,181 million minutes
in 2002.  Cellular substitution and the widespread availability and growing popularity of alternative non-voice means of communications,
particularly cellular text messaging and e-mailing, have negatively affected call volumes.

The decrease in our national long distance revenues in 2003 compared to 2002 was, however, mitigated by the impact of the launch
of various PLDT Premium Phone Services and rate adjustments.  PLDT Premium Phone Services allow customers to access voice-based
content and information through an automated call-in facility for a certain fee.  Over 30 premium phone service applications are being
offered to PLDT customers ranging from appointment-booking services for select embassies in the Philippines (including, among others,
the U.S. and Australian embassies), entertainment and TV gameshow hotlines, televoting, spiritual and love counseling, celebrity chat,
phone karaoke and music services.  PLDT charges an average of Php10 per minute for these premium phone services.

In 2003, certain local exchange carriers under revenue sharing arrangements have entered into access charging agreements with PLDT.
Under the revenue sharing agreements, charges are generally apportioned 30% for the originating entity, 40% for the backbone owner
and another 30% for the terminating entity.  Under these access charging agreements, the originating carrier generally pays access
charges of (1) Php0.50 per minute for short haul traffic and Php1.25 per minute for long haul traffic to the carrier owning the backbone
network, and (2) Php1.00 per minute to the terminating carrier.  This change in interconnection charges resulted to an increase of
2% in average revenue per minute for calls originating from and terminating to other local exchange carriers.

Effective March 1, 2003, the rate for national long distance, or NDD, calls originating from PLDT subscribers and terminating to other
local exchange carriers increased to Php5.00 per minute from a flat rate of Php4.50 per minute.  In addition, NDD calls originating
from and terminating to PLDT was also adjusted to Php5.00 per minute from a flat rate of Php4.50 per minute effective June 8, 2003.
Prior to the implementation of a flat rate of Php5.00 per minute and Php4.50 per minute, NDD rates ranged from Php3.00 per minute
to Php5.00 per minute for calls terminating to PLDT subscribers and from Php3.50 per minute to Php5.00 per minute on calls
terminating to other networks’ subscribers depending on distance.

Data and Other Network Services

In 2003, our data and other network services posted revenues of Php5,978 million, an increase of Php499 million, or 9%, from
Php5,479 million in 2002.  The revenue contribution of this service segment to our total fixed line revenues and other income increased
to 13% in 2003 from 11% in 2002, primarily attributed to an increased uptake in Domestic Frame Relay, I-Gate, digital subscriber
line, or DSL, Equant and ARCSTAR bandwidth services, as well as the launch of other new network-based services.  We currently expect
that demand for, and therefore revenues generated from, these services will continue to grow in the foreseeable future.

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Traditional bandwidth services accounted for 50% of the total revenues from PLDT’s data and other network services in 2003,
broadband/IP-based services accounted for 44%, and other services accounted for the remaining 6%, compared to 57%, 38% and
5%, respectively, in 2002.  These percentage changes indicate a continuing shift in data and other network revenues from traditional
bandwidth services to broadband/IP-based services.  We expect this trend to continue given the growing demand for broadband
transmission of voice, data and video due to the continued growth of the Internet, e-commerce and other online services.

PLDT offers two residential internet service packages targeting separate markets:  PLDT Vibe for light to medium internet users and
DSL broadband for heavy internet users.  As at December 31, 2003, the number of PLDT’s fixed line subscribers for PLDT Vibe stood
at 188,034, of which 110,502 were exclusive postpaid users, 58,939 were exclusive prepaid users, and 18,593 were both postpaid
and prepaid users, compared to 73,275 as at December 31, 2002, of which 58,139 were exclusive postpaid users, 12,397 were
exclusive prepaid users, and 2,739 were both postpaid and prepaid users, while the number of DSL subscribers reached 23,884 and
10,896 as at December 31, 2003 and 2002, respectively.

In March 2003, PLDT launched a number of data services, namely: Continuum, iView and Encompass, all under the Brains umbrella.
Brains Continuum provides customers the ability to recover from service interruptions and offers network diversity, facility and hosting
services in partnership with ePLDT.  Brains iView enables customers to monitor the performance of their network, track bandwidth
utilization patterns and identify the source of network problems.  Brains Encompass provides a broad range of services for the customers’
managed networking needs, be it a wide area network or local area network.

In April 2003, PLDT introduced Resort Solutions, a network service that provides communication links between the head office and
the remote offices of vacation resorts.  It enables resort offices to access the information vital to the business and to do transactions
such as real-time updating of room bookings, real-time checking of room inventory or even real-time audit of resort profitability via
IP-VPN or Internet access.

In May 2003, Shops.work was fully launched, a network service that allows the electronic linking of retail stores providing, among other
features, sales and inventory reports, up-to-date and real-time monitoring of sales and inventory, and on-line access to head offices.

In June 2003, Embed was introduced to the market through a soft launch.  The service is a wholesale banking solution that enables a
bank partner to build a community among its clients in a business to business or business to consumer arrangement through the use
of IP-VPN network solution.

In September 2003, High Bandwidth Optical Service, or HBOS, was launched, a dedicated high-speed point-to-point optical access
solution that enables data mirroring, storage area network, or SAN, and local area network, or LAN, interconnectivity within Metro Manila.
HBOS offers an option for a virtually ready alternative data center.

Miscellaneous

Miscellaneous revenues are derived mostly from directory advertising and facilities rental.  In 2003, these revenues decreased by Php91
million, or 10%, to Php809 million from Php900 million in 2002, and accounted for approximately 2% of our total fixed line revenues
and other income in each of these comparable periods.

Other Income

All other income/gains such as rental income, gain on disposal of property, which do not fall under service and non-service revenues
are included under this classification.  In 2003, our fixed line business segment registered a decrease in other income of Php645
million, or 72%, to Php255 million in 2003 from Php900 million in 2002 mainly due to a net gain of Php633 million relating to
certain financial instruments terminated in 2002.

Expenses

Expenses related to our fixed line business in 2003 totaled Php56,315 million, a decrease of Php1,785 million, or 3%, compared to
Php58,100 million in 2002.  The decrease was primarily due to lower asset impairment, and depreciation and amortization.  As a
percentage of our total fixed line revenues, fixed line-related expenses decreased to 119% in 2003, compared to 123% in 2002.

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The following table shows the breakdown of our total consolidated fixed line-related expenses for the years ended December 31, 2003
and 2002 and the percentage of each expense item to the total:

(in millions)

2003 1

%

2002 1

%

Fixed line services:
Financing costs
Compensation and benefits2
Depreciation and amortization
Provisions
Maintenance
Asset impairment
Rent
Professional and other service fees
Selling and promotions
Insurance and security services
Taxes and licenses
Other expenses

Total

Php18,782
10,507
9,767
4,597
3,081
2,846
1,915
1,129
1,054
762
595
1,280
Php56,315

34
19
17
8
6
5
3
2
2
1
1
2
100

Php14,758
7,965
10,623
3,659
2,911
11,957
1,829
1,092
1,077
655
507
1,067
Php58,100

25
14
18
6
5
21
3
2
2
1
1
2
100

Increase (Decrease)

Amount

%

Php4,024
2,542
(856)
938
170
(9,111)
86
37
(23)
107
88
213
(Php1,785)

27
32
(8)
26
6
(76)
5
3
(2)
16
17
20
(3)

1   As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 – Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

2  Includes salaries and benefits, incentive plan, pension and MRP costs.

Financing costs increased by Php4,024 million, or 27%, to Php18,782 million due to higher foreign exchange losses pertaining to
the foreign exchange revaluation of the carrying values of financial liabilities as the level of peso depreciation was higher in 2003 as
compared to 2002, partially offset by lower interest expense and related items owing to lower debt balances in 2003 as compared to
2002.  The breakdown of our financing costs for our fixed line business for the years ended December 31, 2003 and 2002 is as follows:

(in millions)
Interest on loans and related items
Hedge cost
Financing charges
Foreign exchange losses - net
Accretion on financial liabilities - net
Capitalized foreign exchange losses
Loss (gain) on derivative transactions - net
Capitalized interest
Interest income

2003
Php10,894
1,054
232
7,235
280
(275)
360
(860)
(138)
Php18,782

2002
Php11,989
315
203
3,901
242
(152)
(487)
(1,173)
(80)
Php14,758

Increase (Decrease)

Amount
(Php1,095)
739
29
3,334
38
(123)
847
313
(58)
Php4,024

%
(9)
235
14
85
16
(81)
174
27
(73)
27

Compensation and benefits increased by Php2,542 million, or 32%, to Php10,507 million mainly due to a collective bargaining
agreement-related increases in salaries and benefits of PLDT employees and PLDT’s MRP, where MRP cost of Php1,890 million was
recognized in 2003 as compared to MRP cost of Php324 million in 2002.  See Note 5 – Revenues and Expenses to the accompanying
consolidated financial statements for further discussion on PLDT’s MRP.

Depreciation and amortization charges decreased by Php856 million, or 8%, to Php9,767 million mainly due to lower depreciation of
our regular asset base primarily resulting from asset disposals.

Provisions increased by Php938 million, or 26%, to Php4,597 million primarily on account of higher provisions by PLDT for anticipated
uncollectible accounts from various specifically identified domestic telecommunications carriers.  In addition, write-down of inventories
at net realizable value relating to the slow moving spare parts and provison for onerous contracts in respect of ATPA Agreement with
AIL were recognized in 2003.  Please see Note 21 – Related Party Transactions and Note 24 – Provisions and Contingencies in the
accompanying consolidated financial statements.  The breakdown of provisions for our fixed line business for the years ended 2003
and 2002 is as follows:

(in millions)
Doubtful accounts
Write-down of inventories at net realizable value
Onerous contracts

2003
Php3,949
238
410
Php4,597

2002
Php3,659
–
–
Php3,659

Increase

Amount
Php290
238
410
Php938

%
8
100
100
26

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AHEAD OF THE CURVE

Maintenance expenses increased by Php170 million, or 6%, to Php3,081 million primarily due to higher maintenance costs of inside
plant facility, computer and peripherals and submarine cable in 2003 as compared to 2002, partially offset by lower maintenance costs
on outside plant facilities.

Rent expenses increased by Php86 million, or 5%, to Php1,915 million due to higher rentals paid by PLDT to suppliers of customer
premises equipment as part of its bundled services to corporate customers, partially offset by reduced number of leased transponders.

Asset impairment decreased by Php9,111 million, or 76%, to Php2,846 million due to the recognition of impairment losses of
Php11,957 million relating to Piltel’s E.O. 109 assets in 2002, partially offset by additional impairment of Piltel’s E.O. 109 facilities
amounting to Php1,438 million and impairment of an unrealizable asset of Php1,408 million in 2003.

Professional and other service fees increased by Php37 million, or 3%, to Php1,129 million as a result of higher legal fees in 2003
for various services, partially offset by a decrease in number of consultants in line with PLDT’s cost management efforts.

Selling and promotion expenses decreased by Php23 million, or 2%, to Php1,054 million mainly due to a reduced marketing and
corporate public relations expenses as part of our cost reduction initiatives.

Insurance and security services increased by Php107 million, or 16%, to Php762 million primarily due to higher premiums on property
all-risks insurance for properties, and directors’ and officers’ liability insurance for 2003 as compared to 2002.

Taxes and licenses increased by Php88 million, or 17%, to Php595 million mainly on account of higher business-related taxes paid
in 2003 as compared to 2002.

Other expenses increased by Php213 million, or 20%, to Php1,280 million due to higher contracted costs for technical and helpdesk
resources and related computer and maintenance and in-house systems development, partially offset by lower office supplies consumption
and printing costs resulting from PLDT’s continuing cost-containing activities.

Provision for (Benefit from) Income Tax

Benefit from income tax amounted to Php2,130 million in 2003 as compared to a provision for income tax of Php530 million in 2002
due to a tax loss position in 2003 as non-tax deductible charges were higher in 2003.

Net Loss

In 2003, our fixed line business segment contributed a net loss of Php7,118 million, compared to a net loss of Php11,377 million in
2002 mainly as a result of a decrease in fixed line-related expenses, particularly asset impairment charges coupled with a tax benefit
from income tax of Php2,130 million in 2003.

Information and Communications Technology

Revenues and Other Income

Our information and communications technology business is conducted by ePLDT, a wholly-owned subsidiary of PLDT.

In 2003, our information and communications technology business generated revenues of Php1,893 million, an increase of Php879
million, or 87%, from Php1,014 million in 2002.  Going forward, we expect revenues from our call center and Internet and gaming
businesses to continue to contribute significantly to our information and communications technology revenues with the growing demand
for call center services.

The following table summarizes revenues from our information and communications technology business for the years ended December
31, 2003 and 2002 by service segment:

(in millions)
Service Revenues
Call center

      Internet and gaming
      VitroTM data center
      Others

Non-service Revenues
      Point of product sales

Other Income

Total ICT Revenues

2003

Php927
380
120
40
1,467

316

110

%

49
20
6
2
77

17

6

2002

Php305
375
89
4
773

205

36

%

30
37
9
–
76

20

4

Increase

Amount

Php622
5
31
36
694

111

74

Php1,893

100

Php1,014

100

Php879

%

204
1
35
900
90

54

206

87

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Service Revenues

Service revenues generated by our information and communications technology business amounted to Php1,467 million in 2003, an
increase of Php694 million, or 90%, from Php773 million in 2002 primarily a result of the continued growth of our call center
businesses.

Call Center

Revenues related to our call center business in 2003 increased by Php622 million, or 204%, to Php927 million from Php305 million
in 2002 due to the commencement of commercial operations of Vocativ and Parlance in April and June 2002, respectively, which
contributed incremental revenues for the year ended December 31, 2003 amounting to Php249 million and Php232 million, respectively.
Call center revenues accounted for 49% and 30% of our total information and communications technology revenues in 2003 and 2002,
respectively.

Internet and Gaming

Revenues from our internet and gaming business for 2003 increased by Php5 million, or 1%, to Php380 million from Php375 million
in 2002 primarily due to an increase in prepaid card revenues coupled with an increase in subscriber base of Infocom partially offset
by lower ARPU in 2003.  Our internet and gaming business revenues accounted for 20% and 37% of total revenues from information
and communications technology business in 2003 and 2002, respectively.

VitroTM Data Center

In 2003, VitroTM contributed revenues of Php120 million, an increase of Php31 million, or 35%, from Php89 million in 2002, primarily
due to an increase in co-location revenues, server hosting and other services.   VitroTM revenues accounted for 6% and 9% of total
revenues from information and communications technology business in 2003 and 2002, respectively.

Others

Revenues from other businesses related to our information and communications technology segment in 2003 increased by Php36
million, or 900%, to Php40 million from Php4 million in 2002 largely due to IT helpdesk/contact center services rendered coupled
with an increase in number of digital certificates sold, and commencement of operations of iPlus in February 2003 which generated
revenues of Php32 million.

Non-service Revenues

Non-service revenues consist of sales generated from resellership of Microsoft software licenses and Cisco hardware equipment.  In
2003, non-service revenues generated by our information and communications technology business increased by Php111 million, or
54%, to Php316 million prompted by higher point of product sales of Cisco equipment and Microsoft licenses.

Other Income

All other income/gains which do not fall under service and non-service revenues are included under this classification.  Other income
generated from our information and communications technology business segment increased by 206% to Php110 million in 2003 from
Php36 million in 2002 due to a gain on the divestment of Contact World, Inc., a call center facility, in 2003.

Expenses

Expenses associated with our information and communications technology business totaled Php2,354 million in 2003, an increase of
Php682 million, or 41%, from Php1,672 million in 2002.  As a percentage of our information and communications technology revenues,
expenses related to our information and communications technology business was at 124% and 165% for 2003 and 2002, respectively.

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AHEAD OF THE CURVE

The following table shows the breakdown of our total consolidated information and communications technology-related expenses for
the years ended December 31, 2003 and 2002 and the percentage of each expense item to the total:

(in millions)

2003 1

%

2002 1

%

Information and communications technology services:

Compensation and benefits2
Asset impairment
Rent
Depreciation and amortization
Maintenance
Provisions
Professional and other service fees
Financing costs
Selling and promotions
Taxes and licenses
Insurance and security services
Other expenses

Total

Php551
387
339
313
184
82
65
53
35
18
10
317
Php2,354

23
16
14
13
8
4
3
2
2
1
–
14
100

Php349
–
270
418
200
45
89
–
66
6
5
224
Php1,672

21
–
16
25
12
3
5
–
4
–
–
14
100

Increase (Decrease)
%

Amount

Php202
387
69
(105)
(16)
37
(24)
53
(31)
12
5
93
Php682

58
100
26
(25)
(8)
82
(27)
100
(47)
200
100
42
41

1  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 – Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

2  Includes salaries and benefits, incentive plan, pension and MRP costs.

Compensation and benefits increased by Php202 million, or 58%, to Php551 million mainly due to the expansion of our call center
facilities which resulted in a 46% increase in headcount coupled with an increase in salaries, bonuses and various incentives of
employees.

Asset impairment increased to Php387 million due to the retirement of certain equipment primarily as a result of the abandonment of
a reloadable chip-based cash card project in 2003.

Rent expense increased by Php69 million, or 26%, to Php339 million due to the opening of several Netopia internet café branches
countrywide and abroad.

Depreciation and amortization charges decreased by Php105 million, or 25%, to Php313 million primarily due to the write-off of Sidera’s
fixed assets amounting to Php203 million in 2003.

Maintenance expenses decreased by Php16 million, or 8%, to Php184 million primarily due to the expiration of warranty of certain
assets of VitroTM maintained by ePLDT.

Provisions increased by Php37 million, or 82%, owing to specifically identified uncollectible subscriber accounts of Infocom provided
for in 2003.

Professional and other service fees decreased by Php24 million, or 27%, to Php65 million primarily due to lower fees paid by Contact
World for training and consultancy services rendered by Dell Corp. in relation to its expansion prior to its divestment in June 2003.

Financing costs increased to Php53 million due to higher interest expense on loans as debt balances increased coupled with lower
interest income in 2003 as compared to 2002.

Selling and promotion expenses decreased by Php31 million, or 47%, to Php35 million mainly due to the intensified marketing activities
of Infocom, particularly audio video conferencing, in 2002.

Taxes and licenses increased by Php12 million, or 200%, to Php18 million mainly on account of higher business-related taxes paid in
2003 as compared to 2002.

Insurance and security services increased by Php5 million, or 100%, to Php10 million primarily due to the additional insurance premium
of Parlance and Vocativ for additional capital expenditures in 2003.  Security expense of Parlance and Vocativ also increased due to
their full year operations in 2003.

Other expenses increased by Php93 million, or 42%, to Php317 million mainly due to the increase in various business-related expenses
associated with the continuous expansion, and other miscellaneous expenses incurred by call center projects started in 2003.

Provision for (Benefit from) Income Tax

Benefit from income tax amounted to Php67 million in 2003, an increase of Php66 million as compared to the benefit from income
tax of Php1 million recognized in 2002.  This was principally due to deferred income tax provision recognized by Infocom in 2003.

Net Loss

In 2003, our information and communications technology business segment registered a net loss of Php384 million, an improvement
of Php218 million, or 36%, compared to a net loss of Php602 million posted in 2002.  This reflects the recorded increase in net income
contribution of our call center business, partially offset by a net increase in asset impairment charges.

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Liquidity and Capital Resources

The following table shows our consolidated cash flows for the years ended December 31, 2004, 2003 and 2002 as well as consolidated
capitalization and other selected financial data as at December 31, 2004, 2003 and 2002:

(in millions)

Cash Flows

Net cash provided by operating activities
Net cash used in investing activities
   Capital expenditures
Net cash used in financing activities
Net increase in cash and cash equivalents

(in millions)
Capitalization
     Interest-bearing financial liabilities: 
          Long-term financial liabilities: 
                Long-term debt
                Obligations under capital lease
                Preferred stock subject to mandatory redemption

          Interest-bearing financial liabilities maturing within one year:
                Notes payable
                Obligations under capital lease maturing within one year
                Long-term debt maturing within one year

          Total interest-bearing financial liabilities
     Total equity

Other Financial Data
     Total assets
     Property, plant and equipment-net
     Cash and cash equivalents

2004

2003 1

Php73,514
23,939
21,162
41,557
7,949

Php55,972
19,610
18,019
27,937
8,397

2002 1

Php54,638
17,202
16,904
30,827
6,699

2004

2003 1

Php121,012
601
14,375
135,988

58
425
28,018
28,501
164,489
48,515
Php213,004

Php265,473
194,525
27,321

Php152,646
729
12,735
166,110

2,133
295
23,810
26,238
192,348
21,449
Php213,797

Php255,647
194,790
19,372

1  As restated to reflect the effects of the changes in accounting policies, as discussed in Note 2 – Summary of Significant Accounting Policies to the accompanying consolidated financial

statements.

2  Includes salaries and benefits, incentive plan, pension and MRP costs.

As at December 31, 2004, our consolidated cash and cash equivalents totaled Php27,321 million.  Principal sources of consolidated
cash and cash equivalents in 2004 were cash flows from operations amounting to Php73,514 million and drawings from long-term
and short-term credit facilities aggregating Php12,131 million and Php457 million, respectively, and equity funds raised through the
issuance of capital stock amounting to Php281million. These funds were used principally for capital outlays of Php21,162 million,
(including capitalized interest of Php595 million), total debt principal payments of Php41,960 million and interest payments of
Php12,310 million.

Principal sources of consolidated cash in 2003 and 2002 were cash flows from operations amounting to Php55,972 million and
Php54,638 million, respectively; drawings from long-term and short-term credit facilities totaling Php15,361 million and Php3,135
million, respectively, in 2003, and Php32,566 million and Php8,058 million, respectively, in 2002; and equity funds raised through
the issuance of capital stock amounting to Php95 million in 2003.  These funds were used principally for capital outlays of Php18,019
million (including capitalized interest of Php887 million), payments of long-term and short-term debt totaling Php32,728 million and
interest payments of Php12,647 million in 2003; and capital outlays of Php16,904 million, (including capitalized interest of Php1,343
million), payments of long-term and short-term debt totaling Php52,318 million, interest payments of Php14,527 million and equity
funds raised through the issuance of capital stock amounting to Php464 million in 2002.

Operating Activities

Our consolidated net cash flows from operating activities in 2004 increased by Php17,542 million, or 31%, to Php73,514 million
from Php55,972 million in 2003 and by Php1,334 million, or 2%, from Php54,638 million in 2002.

A growing portion of our consolidated cash flows is generated by our wireless business, which accounted for 61% of our consolidated
revenues and other income in 2004, compared to 57% in 2003 and 51% in 2002.  Revenues from our fixed line and information and
communications technology services accounted for 37% and 2%, respectively, of our consolidated revenues and other income in 2004,
compared to 41% and 2%, respectively, in 2003 and 48% and 1%, respectively, in 2002.

Wireless’ cash flows from operating activities accounted for 57% of our consolidated cash flows from operations owing to the sustained
growth of our cellular subscriber base and service usage.  Our fixed line business contributed 41% to our consolidated cash flows from
operations in 2004 with improved collection efficiency and lower cash expenses in line with our cost-containment efforts.  We believe
that our continuing strong cash flows on a consolidated basis will allow us to defray our current liabilities despite our current ratio being
less than 1:1 as at December 31, 2004.

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AHEAD OF THE CURVE

While Smart is subject to loan covenants that restrict its ability to pay dividends, redeem preferred shares, make distributions to PLDT
or otherwise provide funds to PLDT or any associate without the consent of its lenders, Smart has been able to obtain waivers from
Finnvera and certain of its lenders for each of the dividend payments made by Smart to PLDT in 2004, 2003 and 2002.  In 2004,
Smart paid an aggregate of Php16,100 million in dividends to PLDT, of which Php11,280 million was paid in May 2004 and the
balance of Php4,820 million paid in December 2004.  In June and November 2003, Smart paid dividends in the amount of Php4,300
million and Php1,866 million, respectively.  Smart made its first dividend payment of Php1,540 million to PLDT in December 2002.

Investing Activities

Our net cash used in investing activities in 2004 amounted to Php23,939 million, an increase of Php4,329 million, or 22%, compared
to Php19,610 million in 2003 and by Php2,408 million, or 14%, from Php17,202 million in 2002.  This increase was primarily the
result of higher aggregate capital spending.

Our consolidated capital expenditures in 2004 totaled Php21,162 million, an increase of Php3,143 million, or 17%, from Php18,019
million in 2003 primarily due to Smart’s increased capital spending.  Smart's capital spending of Php14,721 million in 2004 was
used to further expand and upgrade its transmission network facilities to increase capacity and coverage in respect of basic and advanced
cellular services.  PLDT's capital spending of Php5,794 million was principally used to finance the expansion of its fixed line data and
network services.  ePLDT and its subsidiaries’ capital spending of Php517 million was used to primarily fund its VitroTM, Infocom and
call center business operations.  The remaining balances were spent by other subsidiaries mainly PLDT Global, Mabuhay Satellite and
Maratel.  In 2003, consolidated capital expenditures amounted to Php18,019 million, of which Php6,083 million, Php11,265 million,
Php53 million and Php266 million were attributable to PLDT, Smart, ePLDT and PLDT Global, respectively.  The balance represented
other subsidiaries’ capital spending.

During 2004, we made certain strategic investments aggregating Php1,366 million to strengthen our position in the wireless and
information and communications technology segments.  Of the Php1,366 million investment, Php1,141 million represented Smart's
partial payment of its investment in a wireless broadband and data service company, and Php225 million pertained to ePLDT's investment
in convertible debt securities of a company engaged in a systems integration of internet and mobile telephone gaming project.

Our net cash used in investing activities increased by Php2,408 million, or 12%, in 2003 to Php19,610 million from Php17,202
million in 2002 due to higher capital spending.  The increase in our consolidated capital expenditures in 2003 of Php1,115 million,
or 7%, was largely attributable to PLDT and Smart.  PLDT's capital outlay was principally used to finance the continued build-out of
its data and broadband/IP infrastructure and investment in Asia Pacific Cable Network 2 while Smart’s capital spending was principally
used to finance the expansion of its GSM and transmission facilities due to the increasing number of its subscriber base and network
coverage.

Financing Activities

On a consolidated basis, we used net cash of Php41,557 million for financing activities in 2004, compared to Php27,937 million in
2003 and Php30,827 million in 2002.  The net cash used in financing activities in 2004, 2003 and 2002 was mainly attributable
to interest payments and debt repayments by PLDT in line with its ongoing debt reduction program.

Debt Financing

Additions to our consolidated long-term debt in 2004 totaled Php12,131 million, of which Php8,104 million came from Smart’s
drawings, principally from its Phase 5 GSM loan facilities and Php3,976 million came from PLDT's drawings, primarily from long-term
loan facilities used to finance capital expenditures and refinancing facilities used to repay maturing debts.  Payments in respect of
principal and interest of our total debt amounted to Php41,960 million and Php12,310 million, respectively, in 2004, of which
Php32,518 million and Php10,539 million were attributable to PLDT, respectively.

The following table shows our long-term debt, including current portion as at December 31, 2004 and 2003:

(in millions)

U.S. Dollars:

Export Credit Agencies-Supported Loans
Fixed Rate Notes
Term Loans
Restructured Loans
Satellite Acquisition Loans

Japanese Yen:

Overseas Investment Loan
Export Credit Agency-Supported Loan
Multi-currency Term Loan
Restructured Loans

Philippine Pesos:

Peso Fixed Rate Corporate Notes
Term Loans

Increase (Decrease)

2004

2003

Amount

(As restated - Note 2)

Php41,266
68,795
20,492
4,815
4,064
139,432

5,363
1,212
–
–
6,575

1,675
1,348
3,023
Php149,030

Php50,504
77,880
11,079
7,310
4,722
151,495

5,068
–
5,487
6,963
17,518

2,173
5,270
7,443
Php176,456

(Php9,238)
(9,085)
9,413
(2,495)
(658)
(12,063)

295
1,212
(5,487)
(6,963)
(10,943)

(498)
(3,922)
(4,420)
(Php27,426)

%

(18)
(12)
85
(34)
(14)
(8)

6
100
(100)
(100)
(62)

(23)
(74)
(59)
(16)

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For a complete discussion of long-term debt, see Note 18 – Interest-bearing Financial Liabilities to the accompanying consolidated
financial statements.

Our long-term debt decreased by Php27,426 million, or 16%, to Php149,030 million as at December 31, 2004 largely due to debt
repayments in line with PLDT’s efforts to reduce overall debt level.  PLDT’s long-term debt was reduced by 18% to Php110,077 million
by the end of 2004.  On the other hand, Smart’s indebtedness increased by 50% to Php29,355 million at the end of 2004 on account
of the debt exchange transaction with Piltel’s creditors in July 2004 where Smart issued new debt of US$283.3 million booked at fair
value of Php8,390 million, net of debt discount amounting to Php7,464 million; Smart’s unamortized discount amounted to Php7,239
million as at December 31, 2004.  Similarly, Piltel’s debt balance owed to third parties as at December 31, 2004 was reduced to
Php5,230 million, net of unamortized discount of Php2,006 million.  Mabuhay Satellite’s debt level decreased by 14% to Php4,064
million owing to debt amortizations during the year.  Other subsidiaries’ indebtedness increased by Php173 million primarily from Vocativ’s
full availment of a 5-year Php149 million term loan facility.

As at December 31, 2004, PLDT had no undrawn committed long-term credit facilities.  The JP¥3,095 million undrawn portion of
the JP¥5,615 million syndicated term loan facility supported by Nippon Export and Investment Insurance of Japan and US$4 million
undrawn portion of the US$12 million term loan facility extended by DEG-Deutsche Investitions-und Entwicklungsgesellschaft mbH
were cancelled on December 3, 2004 and September 26, 2004, respectively.  In addition, PLDT also waived further disbursements
from the US$149 million Kreditanstalt fur Wiederaufbau refinancing facility effective September 1, 2004, thus, cancelling the undrawn
portion of US$9 million.  As at December 31, 2004, Smart still had available facilities under its  50 million Framework Agreement
with Bayerische Hypo-und Vereinsbank Aktiengesellschaft up to a maximum aggregate amount of  44 million.

The scheduled maturities of our outstanding long-term debt at nominal values as at December 31, 2004 are as follows:

Year

US$ Loans 1

2005
2006
2007
2008
2009
2010 and onwards

US$448
410
487
100
251
962

Php25,282
23,131
27,439
5,583
14,137
54,186

JP¥ Loans 2
(in millions)

JP¥3,420
3,418
3,418
1,709
–
–

Php1,879
1,878
1,879
939
–
–

Peso Loans

Total

Php870
852
78
67
56
1,214

Php28,031
25,861
29,396
6,589
14,193
55,400

1  The exchange rate used was Php56.341 to US$1.00.
2  The exchange rate used was Php0.5495 to JP¥1.00.

Debt Covenants

Our debt instruments contain restrictive covenants, including covenants that could prohibit us from paying common dividends under
certain circumstances, and require us to comply with specified financial ratios and other financial tests, calculated in conformity with
accounting principles generally accepted in the Philippines, at relevant measurement dates, principally at the end of each quarterly
period.  We have complied with all of our maintenance ratios as required under our loan covenants and other debt instruments.

Please see Note 18 – Interest-bearing Financial Liabilities to the accompanying consolidated financial statements for a detailed discussion
of our covenants.

Financing Requirements

We believe that our available cash, including cash flow from operations, will provide sufficient liquidity to fund our projected operating,
investment, capital expenditures and debt service requirements for the next 12 months.

Since 2002, we have been utilizing internally generated cash particularly from our cellular business to reduce our overall level of
indebtedness.  In line with this objective, we have managed our capital expenditures, reduced our investments and suspended dividend
payments to common shareholders from April 2001 to 2004.  As a result of our improving cash flows and reduced debt levels, we intend
to restore the payment of common dividends in 2005 and gradually increase our dividend payout ratio in succeeding years as we improve
our leverage ratios.

Credit Ratings

None of our existing indebtedness contains provisions under which credit rating downgrades would trigger a default, changes in applicable
interest rates or other similar terms and conditions.

On April 1, 2005, Fitch Ratings has positioned PLDT’s “BB” long-term local currency rating on Rating Watch Positive.  Simultaneously,
Fitch has affirmed PLDT’s long-term foreign currency rating, global bonds and senior notes at “BB” and PLDT’s convertible preferred
stock at “B+”.  The outlook on the affirmed ratings remains negative, reflecting the outlook of the Republic of the Philippines’ long-
term foreign currency rating.  However, PLDT’s local currency rating is not constrained by the negative outlook on the sovereign’s local
currency rating.  The decision to place PLDT’s long-term foreign currency rating on Rating Watch Positive recognizes PLDT’s stable
operating performance and consistent improvement in financial profile over a sustained period.

On February 16, 2005, Moody’s Investor Service, or Moody’s, downgraded the foreign currency senior unsecured debt rating of PLDT
by one-notch to Ba3 from Ba2 with a stable outlook.  The rating action was taken as part of Moody’s two-notch downgrade of the
Republic of the Philippines’ foreign currency country ceiling to B1 from Ba2.  On the same date, Moody’s affirmed PLDT’s B1 preferred
stock rating with a stable outlook.  Moody's views that there is a differential between PLDT's foreign currency rating and the sovereign

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rating.  According to Moody's, PLDT's foreign currency bond rating is a function of its own risk of default and is less likely to be subject
to a debt moratorium which the Philippine government may declare in case of an event of default by government.

On January 17, 2005, Standard and Poor’s Ratings Group, or Standard and Poor’s, revised its long-term foreign currency rating on PLDT
from “BB” to “BB-” (BB minus) with a stable outlook.  The rating action was taken immediately after Standard and Poor’s downgraded
the foreign currency rating on the Republic of the Philippines to “BB-” (BB minus).

On December 15, 2004, Fitch Ratings, or Fitch, revised the outlook on PLDT’s long-term foreign currency rating to negative from stable
while affirming PLDT’s long-term foreign currency rating at “BB”.  The rating action reflects Fitch’s decision to revise its outlook on
the Republic of the Philippines’ long-term ratings to negative from stable as PLDT’s foreign currency ratings are constrained by the
sovereign.

Equity Financing

PLDT raised Php281 million from the exercise by certain officers and executives of stock options in 2004.  In addition, through our
subscriber investment plan, or SIP, which provides postpaid fixed line subscribers the opportunity to buy shares of our 10% cumulative
convertible preferred stock as part of the upfront payments collected from subscribers, PLDT was able to raise Php5 million in 2004
and Php95 million in 2003.  As approved by the NTC, the SIP was made optional in 2003 from being compulsory in earlier years.

Cash dividend payments in 2004 amounted to Php1,456 million, compared to Php1,349 million in 2003, and Php1,341 million in
2002, all of which were paid to preferred shareholders of PLDT.  The most recent cash dividend paid by PLDT to its common shareholders
was in April 2001 (dividends declared in March 2001); since then, no dividends have been paid to common shareholders. We intend
to restore the payment of dividends to common shareholders in 2005.

As of February 28, 2005, there were 14,036 holders of record of PLDT’s common shares.  High and low sales prices for PLDT’s common
shares on the Philippine Stock Exchange and ADSs on the New York Stock Exchange for each of the full quarterly periods during 2004
and 2003 and for the first three months of 2005 were as follows:

2005

January
February
March

2004

First Quarter
Second Quarter
Third Quarter
Fourth Quarter

2003

First Quarter
Second Quarter
Third Quarter
Fourth Quarter

Philippine Stock
Exchange

New York Stock
Exchange

High

Low

High

Low

Php1,460.00
1,440.00
1,495.00

Php1,050.00
1,165.00
1,450.00
1,505.00

Php 337.50
565.00
670.00
990.00

Php1,310.00
1,350.00
1,350.00

Php810.00
960.00
1,150.00
1,215.00

Php 265.00
312.50
482.50
635.00

US$26.34
26.45
27.75

US$18.60
21.20
25.72
27.03

US$6.18
11.15
12.48
17.79

US$23.50
24.64
25.05

US$14.38
16.97
20.90
21.83

US$4.85
5.80
8.78
11.70

Contractual Obligations and Commercial Commitments

Please refer to Note 23 - Contractual Obligations and Commercial Commitments to the accompanying consolidated financial statements.

Quantitative and Qualitative Disclosures about Market Risks

Our operations are exposed to various risks, including liquidity risk, foreign exchange risk and interest rate risk.  The importance of
managing these risks has significantly increased in light of considerable change and continuing volatility in the Philippine and international
financial markets.  With a view to managing these risks, we have incorporated financial risk management functions in our organization,
particularly in our treasury operations. All of our risk management initiatives are reviewed and approved by our Board of Directors.

Liquidity Risk Management

We seek to manage our liquidity profile to be able to finance our capital expenditures and service our maturing debts.  To cover our
financing requirements, we intend to use internally generated funds and proceeds from debt and equity issues and sales of certain
assets.

As part of our liquidity risk management program, we regularly evaluate our projected and actual cash flow information and continuously
assess conditions in the financial markets for opportunities to pursue fund-raising initiatives.  These initiatives may include bank loans,
export credit agency-guaranteed facilities, and debt capital and equity market issues.

Foreign Exchange Risk Management

As at December 31, 2004, the Philippine peso had depreciated against the U.S. dollar to Php56.341 to US$1.00 from Php55.586
to US$1.00 as at December 31, 2003, which in turn represented a depreciation against the U.S. dollar from Php53.254 to US$1.00
at December 31, 2002.  In 2004, consolidated capitalized net foreign exchange losses which qualified as borrowing costs were Php74

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million, as compared to Php345 million in 2003.  These capitalized net foreign exchange losses which qualified as borrowing costs
were attributable to foreign currency-denominated liabilities used to finance our capital investments and were therefore recorded as
additions to the carrying value of the related property accounts.

While a certain percentage of our revenues is either linked to or denominated in U.S. dollars, substantially all of our indebtedness, a
substantial portion of our capital expenditures and a portion of our expenses are denominated in foreign currencies, mostly in U.S.
dollars.

As at December 31, 2004, approximately 98% of our total consolidated debts were denominated in foreign currencies.  Of our foreign
currency-denominated debts, 4% are in Japanese yen on a consolidated basis and the balance in U.S. dollars.  Thus, a weakening of
the peso against the U.S. dollar or Japanese yen will increase both the principal amount of our unhedged foreign currency-denominated
debts (representing 64% of our consolidated foreign-currency debts), and interest expense on our debt in peso terms.  In addition,
many of our financial ratios and other financial tests will be negatively affected.  If, among other things, the value of the peso against
the U.S. dollar substantially drops from its current level, we may be unable to maintain compliance with these ratios, which could result
in acceleration of some or all of our indebtedness.  For further information on our loan covenants, see “Liquidity and Capital Resources
–– Financing Activities –– Covenants” above and Note 18 – Interest-bearing Financial Liabilities to the accompanying consolidated
financial statements.

To manage our foreign exchange risks, stabilize cash flows, and improve investment and cash flow planning, we enter into forward foreign
exchange contracts, foreign currency swap contracts, currency options and other hedging products aimed at reducing and/or managing
the adverse impact of changes in foreign exchange rates on our operating results and cash flows.  However, these hedges do not cover
all of our exposure to foreign exchange risks.

Specifically, we use forward foreign exchange contracts, foreign currency swap contracts and currency option contracts to manage the
foreign exchange risk associated with our foreign currency-denominated loans. In order to manage hedge costs of these contracts, we
utilize structures that include credit-linkage with PLDT as the reference entity, combination of currency option contracts, and fixed to
floating coupon only swap agreements.  Accounted as either cash flow hedges or transactions not designated as hedges, changes in
the fair value of these instruments are recognized as cumulative translation adjustments in equity until the hedged item is recognized
in earnings or directly to income for the period. As at December 31, 2004, PLDT’s outstanding forward foreign exchange contracts,
principal-only long-term cross-currency swap contracts and currency option contracts amounted to US$87 million and JP¥14 million;
US$550 million; and US$251 million, respectively.  Smart’s outstanding forward foreign exchange contracts amounted to US$69
million as at December 31, 2004.

For further discussions of these contracts, see Note 25 –Financial Assets and Liabilities – Derivative Financial Instruments to the
accompanying consolidated financial statements.

Interest Rate Risk Management

On a limited basis, we enter into interest rate swap agreements in order to manage our exposure to interest rate fluctuations. As at
December 31, 2004, PLDT’s outstanding interest rate swap contracts amounted to US$125 million. For further discussions of these
contracts, see Note 25 – Financial Assets and Liabilities – Derivative Financial Instruments to the accompanying consolidated financial
statements.

We make use of hedging instruments and structures solely for reducing or eliminating financial risks associated with our liabilities and
not for trading or speculative purposes.

Effect of Peso Depreciation

In 2004 and 2003, our service revenues, which have been received in U.S. dollars or in respect of which we have been able to adjust
our service fees to reflect changes in the peso-to-dollar exchange rate exceeded our U.S. dollar-linked business expenses.

However, since substantially all of our indebtedness is denominated in U.S. dollars, such depreciation has also increased our interest
expense in peso terms and increased our recognition of foreign exchange losses as we revalue our U.S. dollar-denominated indebtedness.
Our cash flows are negatively affected by the higher peso cost of repaying U.S. dollar-denominated debts, and our ability to comply
with financial covenants and ratios is negatively affected by the increase in the amount of our debts and our interest expenses in peso
terms.

Impact of Inflation and Changing Prices

Inflation can be a significant factor in the Philippine economy, and we are continually seeking ways to minimize its impact.  In recent
periods, while decreases in the relative value of the peso have had a significant effect on us, we do not believe inflation has had a
material impact on our operations.  The average inflation rate in the Philippines in 2004 was 6.0%, compared to 3.1% in 2003.

Other Information

Changes in Management Agreements between Piltel and Smart

On December 22, 2004, Piltel and Smart entered into a new omnibus agreement which superseded and replaced their existing Facilities
Management Agreement, Customer Service Management Agreement, Administrative Support and Management Services Agreement as
well as the Facilities Service Agreement.  The original agreements were entered into in 2000 to cover services outsourced by Piltel to
Smart covering such areas as network management, customer care and general administration as well as its 50-50 revenue sharing
arrangement to compensate Smart for Piltel’s use of Smart's network for Piltel’s Talk 'N Text service.

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Pursuant to the terms of the original agreements, which call for a periodic review of the various terms and conditions contained therein,
Piltel and Smart undertook a review of the revenue sharing arrangement as well as other relevant fee structures after Talk 'N Text
surpassed the 3.5 million subscriber mark in June 2004. In August 2004, both companies approved the joint engagement of an
international, external telecommunications consultant to provide a framework for considering the extent and timing of any changes in
the various agreements.

In its review, the consultant noted that the combined subscriber base of Smart and Piltel has reached such a level that the benefits of
the resulting economies of scale should be reflected in the revenue sharing agreement.  The consultant also noted that declining network
and operating costs per subscriber derived from improvements in productivity and technology should also be taken into consideration
in the sharing of revenues.

The new omnibus agreement took effect from January 1, 2004 and covers the provision of all the services under the original agreements,
in consideration of a revenue sharing agreement of 80-20 in favor of Piltel.  In addition, Smart also recompensed Piltel for Php3.7
billion representing Piltel’s equitable share of revenues as a result of Piltel having achieved a critical mass of subscribers and the
resultant “economies of scale” earlier than anticipated.

Piltel Debt Exchange Transaction

On July 2, 2004, Smart closed the Piltel debt exchange transaction.  Approximately US$289 million, or 69.4%, in the aggregate of
the outstanding restructured Piltel debt were exchanged by Piltel creditors for cash and Smart debt.  Smart paid cash of US$1.5 million
(Php84 million) and issued new debt of US$283.3 million at fair value of Php8,390 million, net of debt discount amounting to Php7,464
million.  The breakdown of the total amount of Smart debt issued to participating Piltel creditors are as follows:

•  2007 Facility for US$0.2 million payable in full in December 2007;
•  2008 Facility for US$2.9 million payable in full in December 2008; and
•  2014 Facility for US$280.1 million payable in full in June 2014.

Interest for the above facilities are payable every quarter at a floating rate of three months US$ LIBOR + 1.00% for the 2007 and 2008
facilities, and a fixed rate of 2.25% per annum for the 2014 facility.  Furthermore, a portion of the 2014 facility amounting to US$144
million has a variable yield option whereby the creditor has an option to elect for an early repayment at a discount either in December
2007 at 52.5% of the relevant debt amount or in December 2008 at 57.5% of the relevant debt amount.

Further, on July 2, 2004, to integrate our wireless holdings, Smart entered into a Sale and Purchase Agreement with PLDT to acquire
the latter’s 59.3 million shares of Piltel Series K, Class I Convertible Preferred Stock for Php2,066 million.  The payment was settled
through an offset of amounts owed to Smart by PLDT arising primarily from interconnection charges.

On July 9, 2004, Smart converted a total of 4.8 million shares of Piltel Series K, Class I Convertible Preferred Stock into 820.3 million
shares of Piltel common stock, equivalent to 32.7% of the total outstanding shares of common stock of Piltel after such conversion.
Such initial conversion resulted in diluting PLDT’s ownership in Piltel from 45.3%to 30.5%.  Smart intends to convert its remaining
54.5 million shares of Piltel Series K, Class I Convertible Preferred Stock into 9,260 million shares of common stock from the increase
in authorized capital stock of Piltel.  On September 3, 2004, at a special stockholders’ meeting, Piltel’s stockholders approved an
increase in Piltel’s authorized capital stock from 2,700 million shares of common stock to 11,800 million shares of common stock.
The approved increase enables Piltel to accommodate the full conversion of the Series K, Class I Convertible Preferred Stock.  Such
conversion is expected to take place once all the necessary regulatory approvals have been obtained and is likely to be completed before
the end of the year.  Once all the outstanding shares of Piltel Series K, Class I Convertible Preferred Stock are fully converted, Smart
will hold a total of 10,080 million shares of common stock of Piltel, equivalent to 85.6% of the resulting total outstanding shares of
common stock after such conversion.  In aggregate therefore, upon completion of the conversion, ownership of Piltel by PLDT and Smart
will be 92.1%. Transactions of entities under common control were accounted for under historical cost.

Acquisition of Meridian Telekoms, Inc.

On September 2, 2004, Smart entered into a Sale and Purchase Agreement to acquire 100% of Meridian Telekoms, Inc., a company
primarily engaged in providing wireless broadband and data services to small and medium-scale enterprises in the Philippines, for a
total consideration of US$45 million of which payments of US$11 million and US$7 million were made in 2004 and US$4 million
in January 2005; the balance of US$23 million is payable on December 31, 2005.  The acquisition aims to strengthen Smart’s position
in the wireless data segment and is in line with Smart’s overall strategy of providing the widest range of innovative wireless services.

PLDT CBA Negotiations Concluded with a MOA

On March 8, 2005, PLDT and PLDT Sales Supervisors’ Union, or PSSU, concluded and signed a new three-year CBA covering the period
from January 1, 2005 to January 1, 2007.  Effectivity date has been negotiated to be moved from March to January.  Likewise, on
January 20, 2005, PLDT and Gabay ng Unyon sa Telekomunikasyon ng mga Superbisor, or GUTS, our supervisors’ union, concluded
and signed a new three-year CBA covering the period from January 1, 2005 to January 1, 2007.  Please see  Item 1. “Business —
Employees and Labor Relations” for further discussion.
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

We have no disagreements with our external auditor on any matter of accounting principles or practices, financial statement disclosure,
or auditing scope or procedure.

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STATEMENT OF MANAGEMENT'S RESPONSIBILITY
FOR FINANCIAL STATEMENTS

March 1, 2005

We are responsible for all information and representations contained in the consolidated financial statements of Philippine Long Distance
Telephone Company as at December 31, 2004 and 2003 and for each of the three years in the period ended December 31, 2004.
Our consolidated financial statements were prepared in conformity with generally accepted accounting principles in the Philippines
and reflect amounts that are based on our best estimates and informed judgment with an appropriate consideration to materiality.

In this regard, we maintain a system of accounting and reporting which provides for the necessary internal controls to ensure that
transactions are properly authorized and recorded, assets are safeguarded against unauthorized use or disposition and liabilities are
recognized.  We likewise disclose to our Audit Committee and our independent auditors:  (i) all significant deficiencies in the design
or operation of internal controls that could adversely affect our ability to record, process, and report financial data; (ii) material weaknesses
in our internal controls; and (iii) any fraud that involves management or other employees who exercise significant roles in internal
controls.

Our Board of Directors reviews our financial statements before these statements are approved and submitted to our Stockholders.

SyCip Gorres Velayo & Co., a member practice of the Ernst & Young Global, the independent auditors appointed by our Stockholders,
have audited our consolidated financial statements as at December 31, 2004 and 2003, and for each of the three years in the period
ended December 31, 2004 in accordance with generally accepted auditing standards in the Philippines and have expressed their opinion
on the fairness of presentation upon completion of such audit, in their report to our Stockholders and our Board of Directors dated
March 1, 2005.

MANUEL V. PANGILINAN
Chairman of the Board

NAPOLEON L. NAZARENO
President and Chief Executive Officer

ANABELLE L. CHUA
Senior Vice President and Treasurer

SUBSCRIBED AND SWORN to before me this 11th day of April 2005 affiants exhibiting to me their Community Tax Certificates (CTCs), as follows:

Name

Manuel V. Pangilinan
Napoleon L. Nazareno
Anabelle L. Chua

CTC No.

14680296
14698017
18232215

Date of Issue

January 26, 2005
February 4, 2005
April 8, 2005

Place of Issue

Makati City
Makati City
Makati City

STEPHEN O. OLITOQUIT
Notary Public for the City of Makati
Commission No. M-123 until December 31, 2006
Roll of Atty. No. 37853
PTR No. 9403998C - 01/04/2005 Makati City
Lifetime IBP No. 02374 - 05/11/01
10th Floor, PLDT Tower I
Ayala Avenue, Makati City

Doc. No.  394;
Page No.  80;
Book  No.    XI;
Series of 2005.

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SyCip Gorres Velayo & Co.
6760 Ayala Avenue
1226 Makati City
Philippines

Phone :   (632) 891-0307
Fax :       (632) 819-0872
www.sgv.com.ph

BOA/PRC Reg. No. 0001
SEC Accreditation No. 0042

Report of Independent Auditors

The Stockholders and the Board of Directors
Philippine Long Distance Telephone Company

We have audited the accompanying consolidated balance sheets of Philippine Long Distance Telephone Company and Subsidiaries as
of December 31, 2004 and 2003, and the related consolidated statements of income, changes in equity and cash flows for each of
the three years in the period ended December 31, 2004.  These financial statements are the responsibility of the Company’s management.
Our responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted in the Philippines.  Those standards require that
we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement.
An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements.  An audit
also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall
financial statement presentation.  We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of
Philippine Long Distance Telephone Company and Subsidiaries as of December 31, 2004 and 2003, and the results of their operations
and their cash flows for each of the three years in the period ended December 31, 2004 in conformity with accounting principles
generally accepted in the Philippines.

Betty C. Siy-Yap
Partner
CPA Certificate No. 57794
SEC Accreditation No. 0098-A
Tax Identification No. 102-100-627
PTR No. 9404045, January 3, 2005, Makati City

March 1, 2005

REPORT OF INDEPENDENT AUDITORS

77

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 3 

PHILIPPINE LONG DISTANCE TELEPHONE COMPANY AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
December 31, 2004 and 2003
(in million pesos, except par value amounts)

2004

2003*
(As restated - Note 2)

ASSETS

Noncurrent Assets
Property, plant and equipment (Notes 2, 8 and 18)
Investments in associates - at equity (Notes 2, 9, 10 and 18)
Investments-available-for-sale (Notes 2 and 25)
Investment properties (Notes 2 and 11)
Goodwill and intangible assets (Notes 2, 3, 10 and 12)
Deferred income tax assets (Notes 2 and 6)
Derivative assets (Notes 2 and 25)
Notes receivable (Notes 2, 13 and 25)
Prepayments (Note 18)
Other noncurrent assets (Note 2)
Total Noncurrent Assets

Current Assets
Cash and cash equivalents (Notes 2, 14 and 25)
Short-term investments (Notes 2 and 25)
Trade and other receivables (Notes 2, 15 and 25)
Inventories and supplies (Notes 2 and 16)
Derivative assets (Notes 2 and 25)
Prepayments (Note 18)
Other current assets (Notes 2 and 21)

Total Current Assets

EQUITY AND LIABILITIES

Equity (Notes 2, 7 and 17)
Preferred stock, Php10 par value, authorized 822,500,000 shares; issued and
 outstanding 449,682,057 shares as at December 31, 2004 and 450,492,426
 shares as at December 31, 2003

Common stock, Php5 par value, authorized 234,000,000 shares; issued and
outstanding 170,213,722 shares as at December 31, 2004 and 169,476,120
shares as at December 31, 2003

Stock options issued (Note 22)
Equity portion of convertible preferred stock (Note 18)
Capital in excess of par value
Deficit (Note 7)
Cumulative translation adjustments (Note 25)
Total Equity Attributable to Equity Holders

Minority interest
Total Equity

194,525
8
104
743
3,864
12,738
4,116
286
997
1,237
218,618

27,321
3,873
10,404
2,140
335
1,271
1,511
46,855
265,473

194,790
1,180
117
761
372
10,761
1,360
-
1,022
1,148
211,511

19,372
1,662
16,908
2,676
262
2,699
557
44,136
255,647

4,497

4,505

851
181
1,459
50,528
(10,220)
362
47,658
857
48,515

847
286
1,536
49,690
(36,735)
549
20,678
771
21,449

78

CONSOLIDATED BALANCE SHEETS

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 4 

PHILIPPINE LONG DISTANCE TELEPHONE COMPANY AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS (continued)
December 31, 2004 and 2003
(in million pesos, except par value amounts)

AHEAD OF THE CURVE

Noncurrent Liabilities
Interest-bearing financial liabilities - net of current portion (Notes 2, 8, 18, 23 and 25)
Deferred income tax liabilities (Notes 2 and 6)
Derivative liabilities (Notes 2 and 25)
Provision for onerous contracts and assessments - net of current portion (Notes 21, 23 and 24)
Pension and other benefits (Notes 2 and 22)
Customers' deposits
Other noncurrent liabilities (Notes 2, 17 and 19)

Total Noncurrent Liabilities

Current Liabilities
Accounts payable (Notes 2 and 25)
Accrued expenses and other current liabilities (Notes 2, 20, 25 and 26)
Unearned revenues (Note 2)
Derivative liabilities (Notes 2 and 25)
Current portion of provision for onerous contracts and assessments (Notes 23 and 24)
Current portion of interest-bearing financial liabilities (Notes 2, 8, 18, 23 and 25)
Dividends payable (Notes 2, 7, 18 and 25)
Income tax payable (Notes 2 and 6)

Total Current Liabilities

See accompanying Notes to Consolidated Financial Statements.
* Audited balances as at December 31, 2003 were restated to effect changes in accounting policies as discussed in Note 2.

2004

2003*
(As restated - Note 2)

135,988
1,943
5,903
3,951
2,908
2,174
7,159
160,026

7,029
14,811
2,892
474
597
28,501
652
1,976
56,932
265,473

166,110
1,934
2,591
3,632
3,687
2,176
5,811
185,941

5,192
11,819
3,106
91
394
26,238
577
840
48,257
255,647

CONSOLIDATED BALANCE SHEETS

79

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 5 

PHILIPPINE LONG DISTANCE TELEPHONE COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
For the Years Ended December 31, 2004, 2003 and 2002
(in million pesos, except per share amounts)

INCOME (Notes 2 and 4)
Service revenues
Non-service revenues (Note 5)
Other income (Note 5)

EXPENSES (Notes 2 and 4)
Depreciation and amortization (Note 8)
Financing costs (Note 5)
Compensation and benefits (Notes 5 and 22)
Cost of sales (Notes 5, 21 and 23)
Selling and promotions
Maintenance (Note 21)
Provisions (Notes 5, 15, 16, 21 and 23)
Professional and other service fees (Note 21)
Taxes and licenses (Note 24)
Rent
Insurance and security services (Note 21)
Asset impairment (Notes 5, 8 and 9)
Other expenses (Notes 5 and 21)

INCOME (LOSS) BEFORE INCOME TAX
PROVISION FOR (BENEFIT FROM) INCOME TAX (Notes 2 and 6)
NET INCOME (LOSS) FOR THE YEAR
ATTRIBUTABLE TO:
Equity holders
Minority interest

Earnings Per Common Share (Note 7)

Basic
Diluted

2004

2003*

2002*

(As restated - Note 2)

115,254
6,269
4,729
126,252

21,405
19,420
12,025
11,122
5,708
5,671
4,845
2,174
1,997
1,907
1,644
1,412
4,002
93,332
32,920
4,948
27,972

28,044
(72)
27,972

156.22
156.22

100,604
10,714
965
112,283

23,606
25,386
14,859
16,094
4,399
4,931
4,839
1,765
1,783
2,201
1,528
5,822
3,394
110,607
1,676
(545)
2,221

2,123
98
2,221

3.76
3.76

82,093
12,145
857
95,095

22,082
21,766
11,026
17,281
3,647
3,867
4,696
1,863
1,085
2,651
1,354
16,713
2,526
110,557
(15,462)
888
(16,350)

(16,353)
3
(16,350)

(105.18)
(105.18)

See accompanying Notes to Consolidated Financial Statements.
* Audited balances as at December 31, 2003 and 2002 were restated to effect changes in accounting policies as discussed in Note 2.

80

CONSOLIDATED STATEMENTS OF INCOME

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 6 

PHILIPPINE LONG DISTANCE TELEPHONE COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY
For the Years Ended December 31, 2004, 2003 and 2002
(in million pesos)

AHEAD OF THE CURVE

Preferred
Stock

Common
Stock

4,242

(113)
4,129

845

-
845

Stock
Options
Issued

-

279
279

Balances at January 1, 2002

As previously reported

Effect of changes in accounting policies
(Note 2)
As restated

Changes in equity:

Net income (loss) for the year

As previously reported
Effect of changes in accounting policies
(Note 2)
As restated
Cash dividends
Currency translation differences

(Note 25)

Issuance of capital stock - net (Note 17)
Cancelled option shares (Note 22)
Cost of share-based payments
Partial redemption of Series IV
Preferred Stock (Note 17)

Minority interest

Balances at December 31, 2002*

(As restated - Note 2)
Balances at January 1, 2003

As previously reported

Effect of changes in accounting policies
   (Note 2)

Effect of changes in accounting policy
   on provisions and contingencies
   (Note 2)
As restated

Changes in equity:

Net income for the year
As previously reported
Effect of changes in accounting policies
   (Note 2)
As restated
Cash dividends
Currency translation differences

(Note 25)

Issuance of capital stock - net (Note 17)
Cancelled option shares (Note 22)
Cost of share-based payments
Minority interest

Balances at December 31, 2003*

(As restated - Note 2)

-

-
-
-

-
417
-
-

(72)
-

4,474

4,584

(110)
4,474

-
4,474

-

-
-
-

-
31
-
-
-

-

-
-
-

-
2
-
-

-
-

847

847

-
847

-
847

-

-
-
-

-
-
-
-
-

Equity
Portion of
Convertible
Preferred
Stock

Capital in
Excess of
Par Value

Retained
Earnings
(Deficit)

Cumulative
Translation
Adjustments

-

48,905

32,383

1,547
1,547

304
49,209

(48,479)
(16,096)

-

-
-
-

-
-
(7)
76

-
-

-

-
-
-

-
(38)
-
-

-
-

-

-
-
-

-
348
7
-

-
-

3,003

(19,356)
(16,353)
(1,443)

-
-
-
-

-
-

-

472
472

-

-
-
-

29
-
-
-

-
-

Equity
Attributable
to Equity
Holders of
PLDT

Minority
Interest

Total
Equity

86,375

927

87,302

(45,990)
40,385

(380)
547

(46,370)
40,932

3,003

(43)

2,960

(19,356)
(16,353)
(1,443)

29
729
-
76

(72)
-

46
3
-

-
-
-
-

-
(21)

(19,310)
(16,350)
(1,443)

29
729
-
76

(72)
(21)

348

1,509

49,564

(33,892)

501

23,351

529

23,880

-

348
348

-
348

-

-
-
-

-
-
(52)
(10)
-

-

48,953

33,703

1,509
1,509

-
1,509

611
49,564

(67,595)
(33,892)

-
49,564

(3,469)
(37,361)

-

-
-
-

-
27
-
-
-

-

-
-
-

-
74
52
-
-

11,182

(9,059)
2,123
(1,497)

-
-
-
-
-

-

501
501

-
501

-

-
-
-

48
-
-
-
-

88,087

849

88,936

(64,736)
23,351

(320)
529

(65,056)
23,880

(3,469)
19,882

-
529

(3,469)
20,411

11,182

(9,059)
2,123
(1,497)

48
132
-
(10)
-

93

5
98
-

-
-
-
-
144

11,275

(9,054)
2,221
(1,497)

48
132
-
(10)
144

4,505

847

286

1,536

49,690

(36,735)

549

20,678

771

21,449

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

81

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 7 

PHILIPPINE LONG DISTANCE TELEPHONE COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (continued)
For the Years Ended December 31, 2004, 2003 and 2002
(in million pesos)

Preferred
Stock

Common
Stock

Stock
Options
Issued

Equity
Portion of
Convertible
Preferred
Stock

Capital in
Excess of
Par Value

Retained
Earnings
(Deficit)

Cumulative
Translation
Adjustments

Balances at January 1, 2004
As previously reported
Effect of changes in accounting policies
(Note 2)
As restated

Changes in equity:

Net income (loss) for the year
Cash dividends
Currency translation differences

(Note 25)

Net loss on available-for-sale
financial assets  (Note 25)

Net loss on cash flow hedges (Note 25)
Issuance of capital stock - net (Note 17)
Exercised shares
Cancelled option shares (Note 22)
Cost of share-based payments
Minority interest

Balances at December 31, 2004

4,616

(111)
4,505

-
-

-

-
-
(8)
-
-
-
-
4,497

847

-
847

-
-

-

-
-
2
2
-
-
-
851

-

286
286

-
-

-

-
-
-
(114)
(5)
14
-
181

-

49,017

39,665

1,536
1,536

673
49,690

(76,400)
(36,735)

-
-

-

-
-
(77)
-
-
-
-
1,459

-
-

-

-
-
447
386
5
-
-
50,528

28,044
(1,529)

-

-
-
-
-
-
-
-
(10,220)

-

549
549

-
-

17

(5)
(199)
-
-
-
-
-
362

See accompanying Notes to Consolidated Financial Statements.
* Audited balances as at December 31, 2003 and 2002 were restated to effect changes in accounting policies as discussed in Note 2.

Equity
Attributable
to Equity
Holders of
PLDT

Minority
Interest

Total
Equity

94,145

784

94,929

(73,467)
20,678

28,044
(1,529)

17

(5)
(199)
364
274
-
14
-
47,658

(13)
771

(73,480)
21,449

(72)
-

27,972
(1,529)

-

-
-
-
-
-
-
158
857

17

(5)
(199)
364
274
-
14
158
48,515

82

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 8 

PHILIPPINE LONG DISTANCE TELEPHONE COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
For the Years Ended December 31, 2004, 2003 and 2002
(in million pesos)

AHEAD OF THE CURVE

CASH FLOWS FROM OPERATING ACTIVITIES
Income (loss) before income tax
Adjustments for:

Depreciation and amortization
Interest on loans and related items - net of capitalized interest
Gain on debt exchange and debt restructuring (Notes 5 and 18)
Provision for doubtful accounts (Note 5)
Accretion on financial liabilities - net (Note 5)
Foreign exchange losses - net
Asset impairment
Interest income
Loss on derivative transactions - net
Write-down of inventories at net realizable value
Provision for onerous contracts
Dividends on preferred stock subject to mandatory redemption
Equity in net losses of associates
Others

Operating income before working capital changes

Decrease (increase) in:
   Trade and other receivables
   Inventories and supplies
   Prepayments
   Other current assets
Increase (decrease) in:
   Accounts payable
   Accrued expenses and other current liabilities
   Unearned revenues
   Pension and other benefits
Cash generated from operations
Income taxes paid
Net cash provided by operating activities
CASH FLOWS FROM INVESTING ACTIVITIES
Additions to property, plant and equipment
Proceeds from disposal of property, plant and equipment
Interest paid - capitalized to property, plant and equipment
Proceeds from disposal of investments in associates
Payments for purchase of investments - net of cash acquired
Additions to investment properties
Increase in short-term investments
Investments in notes receivable
Interest received
Decrease (increase) in other noncurrent assets
Net cash used in investing activities

2004

32,920

21,405
11,853
(4,419)
3,949
3,452
2,684
1,412
(942)
781
577
319
284
74
656
75,005

2,296
7
119
(873)

1,841
1,589
(213)
(779)
78,992
(5,478)
73,514

(20,567)
112
(595)
2
(1,366)
(3)
(2,212)
(286)
954
22
(23,939)

2003*

2002*

(As restated - Note 2)

1,676

23,606
12,121
(101)
4,092
2,667
9,490
5,822
(513)
460
337
410
254
79
772
61,172

(3,910)
1,578
365
(316)

(3,526)
733
655
1,674
58,425
(2,453)
55,972

(17,132)
226
(887)
108
(236)
(16)
(1,662)
-
484
(495)
(19,610)

(15,462)

22,082
13,420
(189)
4,136
2,324
7,744
16,713
(237)
13
560
-
240
134
921
52,399

2,807
176
(440)
802

(3,135)
1,709
197
476
54,991
(353)
54,638

(15,561)
233
(1,343)
1
(34)
-
-
-
229
(727)
(17,202)

CONSOLIDATED STATEMENTS OF CASH FLOWS

83

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PHILIPPINE LONG DISTANCE TELEPHONE COMPANY AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS (continued)
For the Years Ended December 31, 2004, 2003 and 2002
(in million pesos)

CASH FLOWS FROM FINANCING ACTIVITIES
Proceeds from long-term debt
Payments of long-term debt
Proceeds from notes payable
Payments of notes payable
Payments of obligations under capital lease
Interest paid - net of capitalized portion
Cash dividends paid
Proceeds from issuance of capital stock
Increase (decrease) in:

Capital expenditures under long-term financing
Advance payment under receivable purchase facility
Customers' deposits
Other noncurrent liabilities
Redemption of preferred stock
Net cash used in financing activities
EFFECT OF EXCHANGE RATE CHANGES ON CASH AND CASH EQUIVALENTS
NET INCREASE IN CASH AND CASH EQUIVALENTS
CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR
CASH AND CASH EQUIVALENTS AT END OF YEAR

2004

12,131
(39,548)
457
(2,412)
(136)
(12,310)
(1,456)
281

839
-
(4)
601
-
(41,557)
(69)
7,949
19,372
27,321

2003*

2002*

(As restated - Note 2)

15,361
(31,030)
3,135
(1,698)
(139)
(12,647)
(1,349)
95

1,615
(369)
(93)
(818)
-
(27,937)
(28)
8,397
10,975
19,372

32,566
(38,516)
8,058
(13,802)
(38)
(14,527)
(1,341)
464

(5,454)
2,530
(164)
(531)
(72)
(30,827)
90
6,699
4,276
10,975

See accompanying Notes to Consolidated Financial Statements.
* Audited balances as at December 31, 2003 and 2002 were restated to effect changes in accounting policies as discussed in Note 2.

84

CONSOLIDATED STATEMENTS OF CASH FLOWS

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 10 

AHEAD OF THE CURVE

PHILIPPINE LONG DISTANCE TELEPHONE COMPANY AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. Corporate Information

The Philippine Long Distance Telephone Company, or PLDT, or Parent Company, was incorporated under the old Corporation Law of
the Philippines (Act 1459, as amended) on November 28, 1928, following the merger of four telephone companies under common
U.S. ownership.  In 1967, effective control of PLDT was sold by General Telephone and Electronics Corporation (a major shareholder
since PLDT’s incorporation) to a group of Filipino businessmen.  In 1981, in furtherance of the then existing policy of the Philippine
government to integrate the Philippine telecommunications industry, PLDT purchased substantially all of the assets and liabilities of
the Republic Telephone Company.

The common shares of PLDT are listed and traded on the Philippine Stock Exchange, or PSE, and prior to October 19, 1994, were
listed and traded on the American Stock Exchange and Pacific Exchange in the United States.  On October 19, 1994, an American
Depositary Receipts, or ADRs, facility was established pursuant to which Citibank N.A., as depositary, issued ADRs evidencing American
Depositary Shares, or ADSs, with each ADS representing one PLDT common share.  JP Morgan Chase Bank has been appointed as
successor depositary for PLDT’s ADRs effective February 10, 2003.  The ADSs are listed and traded on the New York Stock Exchange
and the Pacific Exchange in the United States.

PLDT’s charter, like those of all other Philippine corporations, was initially limited to a period of 50 years but has since been extended
twice for 25 years each, the last extension being for an additional 25-year period to 2028.  Under its amended charter (Republic Act
No. 7082), which became effective on August 24, 1991, PLDT is authorized to provide virtually every type of telecommunications
service, both within the Philippines and between the Philippines and other countries.

PLDT operates under the jurisdiction of the Philippine National Telecommunications Commission, or NTC, which jurisdiction extends,
among other things, to approving major services offered by PLDT and certain rates charged by PLDT.

The registered office address of PLDT is Ramon Cojuangco Building, Makati Avenue, Makati City, Philippines.

Our consolidated financial statements as at December 31, 2004 and 2003 and for the years ended December 31, 2004, 2003 and
2002 were approved and authorized for issuance by the Board of Directors on March 1, 2005.

2. Summary of Significant Accounting Policies

Basis of Preparation

Our consolidated financial statements have been prepared in conformity with Philippine Generally Accepted Accounting Principles, or
Philippine GAAP, under the historical cost convention as modified by the revaluation of derivative financial instruments, available-for-
sale financial assets and investment properties that are measured at fair value.  The carrying values of recognized assets and liabilities
that are hedged are adjusted to record changes in the fair values attributable to the risks that are being hedged.

Our consolidated financial statements are presented in Philippine pesos and all values are rounded to the nearest million except when
otherwise indicated.

Changes in Accounting Policies

In recent years, the Philippine Accounting Standards Commitee, or ASC, has been adopting the IAS issued by the International Accounting
Standards Commitee, or IASC, with no local equivalent standards and has been replacing existing local standards.

The International Accounting Standards Board, or IASB, has assumed from the IASC the responsibility for setting IAS.  The standards
issued by the IASB are designated as International Financial Reporting Standards, or IFRS.  Upon its adoption, the IASB also adopted
the IAS issued by the IASC.  The IASB carried on improvements in certain IAS in preparation for the full adoption of IFRS effective
January 1, 2005.

The ASC has re-named the new standards “Philippine Accounting Standards”, or PAS, and “Philippine Financial Reporting Standards”,
or PFRS, to correspond with the adopted IAS and IFRS of the IASB.  ASC standards were previously designated as “Statements of
Financial Accounting Standards”, or SFAS.

The accounting policies adopted are consistent with those of the previous financial year except that we have adopted the following new
accounting standards effective beginning January 1, 2004 and accounting standards intended to be mandatory beginning on or after
January 1, 2005.  Prior years’ consolidated financial statements herein have been restated to give effect to the provisions of the new
standards adopted.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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Philippine Accounting Standards, or PAS/Philippine Financial Reporting Standards, or PFRS, effective January 1, 2004

PAS 12, “Income Taxes”.  PAS 12 prescribes the accounting treatment for deferred income taxes.  This standard requires the use of
the balance sheet liability method in accounting for deferred income taxes.  It requires the recognition of a deferred tax liability and,
subject to certain conditions, a deferred tax asset, for all temporary differences with certain exceptions.  This standard provides for
the recognition of a deferred tax asset when it is probable that taxable income will be available against which the deferred tax asset
can be used.  It also provides for the recognition of a deferred tax liability with respect to asset revaluations and fair value adjustments
arising from business combinations.  Our adoption of this standard did not have any material effect in our consolidated statements of
income and only affected certain classifications of the following accounts in our consolidated balance sheets as at December 31, 2003
and 2002.

Noncurrent assets

Deferred income tax assets

Current assets

Deferred income tax assets
Prepayments

Noncurrent liabilities

Deferred income tax liabilities

Increase (Decrease)

2003

2002

(in million pesos)

196

(6,523)
1,907

(4,420)

12

(4,439)
1,262

(3,165)

PAS 17, “Leases”.  PAS 17 requires the capitalization of finance leases, which transfer substantially all the risks and benefits incidental
to ownership of leased item, at the inception of the lease at the fair value of leased property or, if lower, at the present value of the
minimum lease payments.  PAS 17 also requires that a lease, where the lessor retains substantially all the risks and benefits of ownership
of the asset, be classified as operating leases, which should be recognized as an expense in the income statement on a straight-line
basis over the lease term.  Our adoption of this standard reduced our consolidated net income by Php89 million (Php55 million after
tax effect), Php18 million (Php15 million after tax effect) and Php125 million (Php88 million after tax effect) for the years ended
December 31, 2004, 2003 and 2002, respectively, and have increased (decreased) the following accounts in our consolidated balance
sheets as at December 31, 2003 and 2002.

Noncurrent assets

Property, plant and equipment
Deferred income tax assets

Equity
Noncurrent liabilities

Deferred income tax liabilities
Other noncurrent liabilities

Current liabilities
Accounts payable
Accrued expenses and other current liabilities

Increase (Decrease)

2003

2002

(in million pesos)

83
49
(562)

(181)
499

124
252

103
44
(547)

(185)
623

39
217

Philippine Accounting Standards, or PAS/Philippine Financial Reporting Standards, or PFRS, effective January 1, 2005

We have elected to early adopt the following standards which are mandatory for financial years beginning on or after January 1, 2005.

PAS 19, “Employee Benefits”.  PAS 19 requires the use of the projected unit credit method in measuring retirement benefit expense
and a change in the manner of computing benefit expense relating to past service cost and actuarial gains and losses.  Past service
cost is recognized as an expense on a straight-line basis over the average period until the benefits become vested.  On the initial adoption
of this standard, the effect of the change in accounting policy includes all actuarial gains and losses that arose in earlier periods even
if they fall inside the 10% corridor.  In subsequent periods, portion of actuarial gains or losses is recognized as income or expense if
the cumulative unrecognized actuarial gains and losses at the end of the previous reporting period exceeded the greater of: (i) 10% of
the present value of the defined benefit obligation at that date (before deducting plan assets); and (ii) 10% of the fair value of any
planned assets at that date by dividing the excess determined by the expected average remaining working lives of the employees
participating in that plan is recognized immediately as income or expense.  Our adoption of this standard reduced our consolidated
net income by Php28 million (Php19 million after tax effect) for the year ended December 31, 2004 by Php1,548 million (Php1,112
million after tax effect) for the year ended December 31, 2003 and by Php433 million (Php301 million after tax effect) for the year
ended December 31, 2002, and have increased (decreased) the following accounts in our consolidated balance sheets as at December
31, 2003 and 2002.

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Noncurrent assets

Deferred income tax assets
Prepayments
Current assets
Prepayments

Equity
Noncurrent liabilities

Deferred income tax liabilities
Pension and other benefits

Current liabilities

Accrued expenses and other current liabilities

AHEAD OF THE CURVE

Increase (Decrease)

2003

2002

(in million pesos)

3
(1,183)

(642)
(3,059)

(1,339)
2,416

160

-
-

(19)
(1,946)

(906)
2,833

-

PAS 21, “The Effects of Changes in Foreign Exchange Rates”.  PAS 21 requires the recognition of foreign exchange gains and losses
in the period they are incurred.  Upon the adoption of PAS 21, we adjusted previously recorded undepreciated capitalized foreign
exchange losses, net of exchange losses that qualify as borrowing cost and income tax effect, against beginning retained earnings, to
the extent that such capitalized amounts do not meet the conditions for capitalization under the new accounting standard, and restated
prior years’ consolidated financial statements.  Further, PAS 21 requires the determination of the functional currency of an entity.
Exchange differences from any retranslation are taken directly as a separate component of equity.  On disposal of an entity with functional
currency other than the Philippine peso, the deferred cumulative amount recognized in equity relating to that particular foreign operation
shall be recognized in the consolidated income statement.  Our adoption of this standard increased our consolidated net income by
Php3,649 million (Php2,477 million after tax effect) for the year ended December 31, 2004, and decreased our consolidated net
income by Php875 million (Php596 million after tax effect) for the year ended December 31, 2003 and Php1,520 million (Php946
million after tax effect) for the year ended December 31, 2002, and have increased (decreased) the following accounts in our consolidated
balance sheets as at December 31, 2003 and 2002.

Noncurrent assets

Property, plant and equipment
Investments in associates - at equity
Deferred income tax assets

Equity
Noncurrent liabilities

Deferred income tax liabilities
Other noncurrent liabilities

Increase (Decrease)

2003

2002

(in million pesos)

(52,460)
(343)
10,496
(37,111)

(5,205)
9

(53,070)
(344)
8,520
(36,590)

(8,309)
5

PAS 27, “Consolidated and Separate Financial Statements”.  PAS 27 supersedes SFAS 27/IAS 27, “Consolidated Financial Statements
and Accounting for Investments in Subsidiaries”.  Under PAS 27, the exclusion of a subsidiary from consolidation when there are severe
long-term restrictions that significantly impair a subsidiary’s ability to transfer funds to the parent company under the superseded
standard was removed.  Consequently, Pilipino Telephone Corporation, or Piltel, was required to be included in our consolidated financial
statements retrospectively.  Our adoption of this standard increased our consolidated net income by Php10,275 million for the year
ended December 31, 2004 and decreased our consolidated net income by Php3,445 million and Php17,581 million for the years
ended December 31, 2003 and 2002, respectively.  Presented below is the summarized statements of income of Piltel before PAS
27 application for the years ended December 31, 2003 and 2002:

Statements of Income

Revenues and other income
Expenses
Income tax
Net loss before PAS adjustments
Basic earnings per share

2003

2002

(in million pesos,
except per share amounts)

4,484
(7,752)
(79
)
(3,347)
(2.77)

2,968
(24,797)
-
(21,829)
(13.66)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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In addition, the consolidation of Piltel has increased (decreased) the following accounts in our consolidated balance sheets as at
December 31, 2003 and 2002:

Noncurrent assets

Property, plant and equipment
Other noncurrent assets

Current assets

Cash and cash equivalents
Trade and other receivables
Inventories and supplies
Prepayments
Other current assets

Equity
Noncurrent liabilities

Interest-bearing financial liabilities - net of current portion
Customers' deposits
Other noncurrent liabilities

Current liabilities
Accounts payable
Accrued expenses and other current liabilities
Unearned revenues
Current portion of interest-bearing financial liabilities
Dividends payable
Income tax payable

Increase (Decrease)

2003

2002

(in million pesos)

3,054
(531)

109
(920)
251
(151)
49
(19,446)

23,364
(17)
(3,012)

(2,180)
1,903
1,097
68
5
79

4,946
373

98
(1,393)
81
239
2
(16,424)

21,629
(17)
(2,895)

57
1,116
423
452
5
-

PAS 32, “Financial Instruments: Disclosure and Presentation”.  PAS 32 covers the disclosure and presentation of all financial instruments.
This standard requires more comprehensive disclosures about a company’s financial instruments, whether recognized or unrecognized
in the financial statements.  New disclosure requirements include terms and conditions of financial instruments used, types of risks
associated with both recognized and unrecognized financial instruments (market risk, price risk, credit risk, liquidity risk, and cash
flow risk), fair value information of both recognized and unrecognized financial assets and financial liabilities, and our financial risk
management policies and objectives.  This standard also requires financial instruments to be classified as liabilities or equity in
accordance with their substance and not their legal form.  Consequently, we have designated PLDT’s Convertible Preferred Stock Series
V, VI and VII as compound instruments consisting of liability and equity components.  The total fair value of the Convertible Preferred
Stock Series V, VI and VII was determined at issue date, of which the aggregate fair value of the liability component of the Series V,
VI and VII Convertible Preferred Stock as at date of issuance is included as a financial liability under Interest-bearing Financial Liabilities
account in the consolidated balance sheets.  The residual amount was assigned as the equity component.

Our adoption of this standard reduced our consolidated net income by Php2,281 million (Php1,574 million after tax effect) for the
year ended December 31, 2004, Php2,474 million (Php1,775 million after tax effect) for the year ended December 31, 2003 and
Php1,991 million (Php1,353 million after tax effect) for the year ended December 31, 2002, and have increased (decreased) the
following accounts in our consolidated balance sheets as at December 31, 2003 and 2002.

Equity
Noncurrent liabilities

Deferred income tax liabilities
Interest-bearing financial liabilities - net of current portion

Increase (Decrease)

2003

2002

(in million pesos)

(14,481)

(12,811)

1,747
12,734

2,448
10,363

PAS 39, “Financial Instruments: Recognition and Measurement”.  PAS 39 establishes the accounting and reporting standards for
recognizing and measuring our financial assets and financial liabilities.  This standard requires a financial asset or financial liability
to be recognized initially at cost, which is the fair value of the consideration given (in the case of an asset) or received (in the case of
a liability).  Subsequent to initial recognition, we are to continue to measure financial assets at their fair values, except for loans and
receivables and held-to-maturity investments, which are measured at cost or amortized cost using the effective interest rate method.
Financial liabilities are subsequently measured at cost or amortized cost, except for liabilities classified as “at fair value through profit
and loss” and derivatives, which are measured at fair value.

PAS 39 also covers the accounting for derivative instruments.  This standard has expanded the definition of a derivative instrument to
include derivatives (derivative-like provisions) embedded in non-derivative contracts.  Under this standard, every derivative instrument
is recorded in the balance sheet as either an asset or liability measured at its fair value.  Derivatives that are not designated and do
not qualify as hedges are adjusted to fair value through income.  If the derivative is designated and qualifies as a hedge, depending
on the nature of the hedge, changes in the fair value of derivatives are either offset against the change in fair value of the hedged assets,
liabilities, or firm commitments through earnings, or recognized in equity until the hedged item is recognized in earnings.

Our adoption of this standard increased our consolidated net income by Php2,707 million (Php2,105 million after tax effect) for the
year ended December 31, 2004 and decreased our consolidated net income by Php2,843 million (Php2,034 million after tax effect)
for the year ended December 31, 2003 and Php1,307 million (Php865 million after tax effect) for the year ended December 31, 2002
and have increased (decreased) the following accounts in our consolidated balance sheets as at December 31, 2003 and 2002.

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Noncurrent assets
Derivative assets
Other noncurrent assets

Current assets

Inventories and supplies
Derivative assets
Other current assets

Equity
Noncurrent liabilities

Interest-bearing financial liabilities - net of current portion
Deferred income tax liabilities
Derivative liabilities

Current liabilities
Accounts payable
Derivative liabilities
Accrued expenses and other current liabilities

AHEAD OF THE CURVE

Increase (Decrease)

2003

2002

(in million pesos)

1,361
(20)

4
235
(39)
1,045

(2,634)
584
2,591

3
(5)
(43)

271
-

-
55
-
3,078

(4,963)
1,394
750

-
175
(108)

PAS 40, “Investment Property”.  PAS 40 prescribes the accounting treatment for investment properties which is defined as land and/or
building held to generate income or for capital appreciation or both.  An investment property is initially recognized at cost.  Subsequent
to initial recognition, an investment property is either carried at (i) cost, less accumulated depreciation or any accumulated impairment
losses, or (ii) fair value, wherein fair value movements are recognized as income or expense.  Transfers to or from investment property
classification are made only when there is evidence of a change in use.

Our adoption of this standard, where we opted to carry our investment properties at fair value subsequent to initial recognition, decreased
our net income by Php17 million (Php12 million after tax effect) for the year ended December 31, 2004 and Php26 million (Php18
million after tax effect) for the year ended December 31, 2003, and Php15 million (Php10 million after tax effect) for the year ended
December 31, 2002, and have increased (decreased) the following accounts in our consolidated balance sheets as at December 31,
2003 and 2002.

Noncurrent assets

Property, plant and equipment
Investment properties
Deferred income tax assets

Equity

Increase (Decrease)

2003

2002

(in million pesos)

(414)
761
(111)
236

(402)
776
(120)
254

PFRS 2, “Share-Based Payment”.  PFRS 2 requires an entity to recognize goods or services received or acquired in a share-based
payment transaction when it obtains the goods or as the services are received.  The entity shall recognize a corresponding increase in
equity if the goods or services were received in an equity-settled share-based payment transaction, or a liability if the goods or services
were acquired in a cash-settled share-based payment transaction.  In line with our adoption of PFRS 2, we recognized in our consolidated
statements of income the costs of employees’ and directors’ share options and other share-based incentives by using an option-pricing
model, further details of which are given in Note 22 - Employee Benefits.

Our adoption of this standard decreased our consolidated net income by Php674 million (Php477 million after tax effect) for the year
ended December 31, 2004 and Php76 million (Php76 million after tax effect) for the year ended December 31, 2002, and increased
our net income by Php10 million (Php10 million after tax effect) for the year ended December 31, 2003, and have increased (decreased)
the following accounts in our consolidated balance sheets as at December 31, 2003 and 2002.

Equity

Stock options issued
Capital in excess of par value
Deficit

Increase (Decrease)

2003

2002

(in million pesos)

286
59
(345)

348
7
(355)

PFRS 3, “Business Combinations”, PAS 36, “Impairment of Assets” and PAS 38, “Intangible Assets”.  PFRS 3 requires all business
combinations within its scope to be accounted for by applying the purchase method.  In addition, this standard requires the acquirer
to initially measure separately the identifiable assets, liabilities and contingent liabilities at their fair values, at acquisition date,
irrespective of the extent of any minority interest.

PFRS 3 also requires goodwill in a business combination to be recognized by an acquirer as an asset from the acquisition date, initially
measured as the excess of the cost of the business combination over the acquirer’s interest in the net fair value of the acquiree’s
identifiable assets and liabilities.  Further, the amortization of goodwill acquired in a business combination is prohibited; instead,
goodwill is to be tested annually, or more frequently, if events or changes in circumstances indicate that the asset might be impaired.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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Moreover, the useful lives of intangible assets are assessed at the individual asset level as having either a finite or indefinite life.  Where
an intangible asset has a finite life, it will be amortized over its useful life.  Amortization periods and methods for intangible assets
with finite useful lives are reviewed annually or earlier where an indicator of impairment exists.  Intangibles assessed as having indefinite
useful lives are not amortized, as there is no foreseeable limit to the period over which the asset is expected to generate net cash inflows
for the Group.  However, intangibles with indefinite useful lives are reviewed annually to ensure their carrying values do not exceed
the recoverable amounts regardless whether an indicator of impairment is present.

Our adoption of this standard decreased our net income by Php156 million (Php107 million after tax effect) for the year ended December
31, 2004 and Php2 million (Php1 million after tax effect) for the year ended December 31, 2003 and have increased (decreased)
the following accounts in our consolidated balance sheet as at December 31, 2003.

Noncurrent assets

Goodwill and intangible assets
Other noncurrent assets

Equity
Noncurrent liabilities

Deferred income tax liabilities

Increase (Decrease)
(in million pesos)

312
(172)
41

99

PFRS 5, “Noncurrent Assets Held-for-Sale and Discontinued Operations”.  Under the superseded SFAS 35/IAS 35, “Discontinuing
Operations,” we would have previously recognized a discontinued operation at the earlier of when (a) we enter into a binding agreement;
and (b) the Board of Directors have approved and announced a formal disposal plan.  PFRS 5 now requires an operation to be classified
as discontinued when the criteria to be classified as held-for-sale have been met or we have disposed of the operation.

In addition to these standards referred to above, we have adopted the following standards during the year and comparative figures have
been amended as required:

• PAS   1  -  “Presentation of Financial Statements”;
• PAS   2  -  “Inventories”;
• PAS   8  -  “Accounting Policies, Changes in Accounting Estimates and Errors”;
• PAS 10  -  “Events After the Balance Sheet Date”;
• PAS 24  -  “Related Party Disclosures”;
• PAS 28  -  “Investments in Associates”;
• PAS 31  -  “Interests in Joint Ventures”; and
• PAS 33  -  “Earnings Per Share”

Following additional guidelines from PAS 16, “Property, Plant and Equipment”, we have recognized the initial settlement of the net
present value of legal and constructive obligations associated with the retirement of a tangible long-lived asset that resulted from the
acquisition, construction or development and the normal operation of a long-lived asset in the period in which it is incurred.  The asset
retirement obligations were recognized in the period in which they are incurred if a reasonable estimate of fair values can be made.
The related asset retirement costs are capitalized as part of the carrying amount of the corresponding property, plant and equipment
which are being depreciated on a straight-line basis over the useful lives of the related assets or the contract periods, whichever is lower.

We are legally required under various lease agreements to dismantle the installations and restore the leased sites to their original state
at the end of the lease contract term.  Our adoption of this standard reduced our consolidated net income by Php114 million (Php77
million after tax effect), Php107 million (Php73 million after tax effect) and Php41 million (Php28 million after tax effect) for the
years ended December 31, 2004, 2003 and 2002, respectively, and have increased (decreased) the following accounts in our consolidated
balance sheets as at December 31, 2003 and 2002.

Noncurrent assets

Property, plant and equipment
Deferred income tax assets

Equity
Noncurrent liabilities

Deferred income tax liabilities
Other noncurrent liabilities

Increase (Decrease)

2003

(in million pesos)

183
126
(143)

58
394

2002

91
62
(70)

29
194

We will adopt PAS 16 in 2005, which requires us to determine the depreciation charge separately for each significant part of an item
of property, plant and equipment.  The impact of this requirement cannot be quantified until a detailed inspection of property, plant
and equipment is performed in 2005.

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Adoption of the above standards involved changes in accounting policies and we have accordingly restated our comparative consolidated
financial statements retroactively in accordance with the transitional provisions in these standards.  Reconciliations of the effects of
these new standards, as they apply to us, on our equity and net income are set out below.

AHEAD OF THE CURVE

Net Income
For the Years Ended December 31,
2002

2001

2003

94,929
(143)
(562)
(3,059)
(37,111)
(19,446)
(14,481)

1,045
236
-

41
21,449

As previously reported

PAS 16 - Property, Plant and Equipment
PAS 17 - Leases
PAS 19 - Employee Benefits
PAS 21 - The Effects of Changes in Foreign Exchange Rates
PAS 27 - Consolidated and Separate Financial Statements
PAS 32 - Financial Instruments: Disclosure and Presentation
PAS 39 - Financial Instruments: Recognition and

Measurement

PAS 40 - Investment Property
PFRS 2 - Share-Based Payment
PFRS 3 - Business Combinations, PAS 36 - Impairment of
Assets and PAS 38 - Intangible Assets

As restated

Earnings per common share, as previously reported

Earnings per share impact of restated items:
PAS 16 - Property, Plant and Equipment
PAS 17 - Leases
PAS 19 - Employee Benefits
PAS 21 - The Effects of Changes in Foreign Exchange Rates
PAS 27 - Consolidated and Separate Financial Statements
PAS 32 - Financial Instruments: Disclosure and Presentation
PAS 39 - Financial Instruments: Recognition and

Measurement

PAS 40 - Investment Property
PFRS 2 - Share-Based Payment
PFRS 3 - Business Combinations, PAS 36 - Impairment of
Assets and PAS 38 - Intangible Assets

Earnings per common share, as restated

2003

2001

Equity
December 31,
2002
(in million pesos, except per share amounts)
87,302
(43)
(458)
(1,645)
(37,592)
952
(11,792)

88,936
(70)
(547)
(1,946)
(36,590)
(16,424)
(12,811)

11,182
(73)
(15)
(1,112)
(596)
(3,445)
(1,775)

3,078
254
-

-
23,880

3,943
265
-

-
40,932

(2,034)
(18)
10

(1)
2,123

55.74

(0.43)
(0.09)
(6.57)
(3.52)
(20.34)
(10.40)

(10.57)
(0.11)
0.06

(0.01)
3.76

3,003
(28)
(88)
(301)
946
(17,581)
(1,353)

(865)
(10)
(76)

-
(16,353)

8.03

(0.16)
(0.52)
(1.78)
7.06
(103.98)
(8.36)

(5.12)
0.10
(0.45)

-
(105.18)

2,699
(18)
(90)
(179)
8,369
(8,321)
(3,590)

3,988
49
(119)

-
2,788

7.10

(0.11)
(0.54)
(1.06)
49.62
(49.34)
(19.81)

23.65
6.69
(0.71)

-
15.49

In 2003, we adopted SFAS 37/IAS 37, “Provisions, Contingent Liabilities and Contingent Assets”, which became effective in the
Philippines for financial statements covering periods beginning on or after January 1, 2003.  SFAS 37/IAS 37 requires that provisions
be recognized when (i) an enterprise has a present obligation (legal or constructive) as a result of a past event; (ii) it is probable that
an outflow of resources embodying economic benefits will be required to settle the obligation; and (iii) a reliable estimate can be made
of the amount of the obligation.  SFAS 37/IAS 37 also provides that present obligations under onerous contracts are required to be
recognized and measured as a provision.  The standard defines an onerous contract as a contract in which the unavoidable costs of
meeting the obligations under the contract exceeded the economic benefits expected to be received under it.  The unavoidable costs
under a contract reflect the least net cost of exiting from the contract.

SFAS 37/IAS 37 prescribes the retroactive adjustment to the opening balance of retained earnings for the period in which the standard
is first adopted.  As allowed under the transitory provisions, we elected not to adjust the opening balance of retained earnings for the
earliest period presented and not to restate comparative information.

We made a reasonable estimate of the amount necessary in the event the obligations stated below, shall be settled and have made the
appropriate provisions in our consolidated financial statements as at December 31, 2003:

(i)  NTC supervision and regulation fees;
(ii)  Local business tax assessments; and
(iii) Air Time Purchase Agreement with ACeS International Limited, or AIL.

The effect of the application of SFAS 37/IAS 37 was a reduction of Php3,469 million in the beginning deficit of 2003.

Basis of Consolidation

Our consolidated financial statements include the financial statements of PLDT and those of the following subsidiaries (collectively,
the PLDT Group), which were all incorporated in the Philippines except for PLDT Global Corporation, which was incorporated in the
British Virgin Islands.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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Name of Subsidiary/Investee
Wireless

Principal Activity

Percentage of Ownership
December 31,
2003

2002

2004

Smart Communications, Inc., or Smart, and subsidiaries
Pilipino Telephone Corporation, or Piltel, and subsidiaries
Telesat, Inc., or Telesat
ACeS Philippines Cellular Satellite Corporation, or

Cellular mobile services
Cellular mobile and telecommunications services
Satellite communications services
Satellite phone services

100.0
92.1
94.4
100.0

100.0
45.3
94.4
100.0

100.0
45.3
94.4
100.0

ACeS Philippines

Mabuhay Satellite Corporation  (formerly Mabuhay Philippines

Satellite communications services

67.0

67.0

67.0

Satellite Corporation), or Mabuhay Satellite

Fixed Line

PLDT Clark Telecom, Inc., or Clark Telecom
Subic Telecommunications Company, Inc., or Subic Telecom
Smart-NTT Multimedia, Inc., or SNMI
PLDT Global Corporation, or  PLDT Global, and subsidiaries
PLDT-Maratel, Inc. (formerly Maranao
Telephone Company, Inc.), or Maratel

Telecommunications services
Telecommunications services
Data and network services
Telecommunications services
Telecommunications services

100.0
100.0
100.0
100.0
97.5

100.0
100.0
100.0
100.0
97.5

100.0
100.0
100.0
100.0
97.5

Bonifacio Communications Corporation, or BCC

Telecommunications, infrastructure and related

75.0

75.0

37.5

value-added services

Information and Communications Technology

ePLDT, Inc., or ePLDT, and subsidiaries (including
Vocativ, Inc., see Note 18 - Interest-bearing
Financial Liabilities)

Information and communications infrastructure

100.0

100.0

100.0

for internet-based services, e-commerce, call centers
and IT-related services

Subsidiaries are consolidated from the date when control is transferred to the PLDT Group and cease to be consolidated from the date
when control is transferred out of the PLDT Group.

We prepare our consolidated financial statements using uniform accounting policies for like transactions and other events in similar
circumstances.  Intercompany balances and transactions, including intercompany profits and unrealized profits and losses, are eliminated.

Minority interests represent the equity interests in Piltel, Telesat, Mabuhay Satellite, Maratel and BCC not held by the PLDT Group.

Changes in Piltel Shareholding

To integrate the PLDT Group’s wireless holdings, on July 2, 2004, Smart entered into a Sale and Purchase Agreement with PLDT to
acquire the latter’s 59.3 million shares of Piltel Series K Class I Convertible Preferred Stock for Php2,066 million.  On July 9, 2004,
Smart converted a total of 4.8 million shares of Piltel Series K Class I Convertible Preferred Stock into 820.3 million shares of Piltel
common stock, equivalent to 32.7% of the total outstanding shares of common stock of Piltel after such conversion.  Such initial
conversion resulted in the dilution of PLDT’s direct ownership in Piltel from 45.3% to 30.5%.  On December 28, 2004, Smart converted
its remaining 54.5 million shares of Piltel Series K Class I Convertible Preferred Stock into 9,260 million shares of Piltel common stock.
 After the full conversion, Smart now holds a total of 10,080 million shares of common stock of Piltel, equivalent to 85.6% of the
resulting total outstanding shares of common stock after such conversion.  In aggregate therefore, ownership of Piltel by PLDT and
Smart is 92.1%.  Transactions of entities under common control were accounted for at historical cost.

ePLDT investments in ePLDT Ventus, Inc., or Ventus, and netGames, Inc., or netGames

In the second half of 2004, ePLDT made investments in Ventus and netGames, which are newly incorporated companies.

Ventus is a wholly-owned call center subsidiary of ePLDT which was incorporated and registered with the SEC on October 5, 2004.
ePLDT subscribed to 70 million shares at a total par value of Php70 million.  Ventus has a 400-seat call center facility located in Iloilo
province has commenced full commercial operations in March 2005.  Ventus will be expanding in Metro Manila with a 678-seat call
center facility to accommodate current and new client requirements.  This facility is expected to be completed by November 2005.

ePLDT owns 63% of netGames, a publisher for Massively Multi-player Online Game in the Philippines.  netGames is the Philippine
licensee of Khan Online, the country’s first full 3D online game.  netGames was incorporated on June 21, 2004.  netGames commenced
full commercial operations in February 2005.

Investments in Associates

Investments in associates in which we exercise significant influence and which are neither a subsidiary nor a joint venture of the PLDT
Group are accounted for under the equity method of accounting.  Under the equity method, our investments in associates are carried
in the consolidated balance sheets at cost plus post-acquisition changes in our share in net assets of the investees, less impairment
in value, if any.  The consolidated statements of income reflect our share of the results of operations of the associate.  Where there
has been a change recognized directly in the associates’ equity, we recognize our share of any changes and disclose this, when applicable
in the consolidated statements of changes in equity.

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Foreign Currency Translation

The functional and presentation currency of the PLDT Group (except for Mabuhay Satellite) is the Philippine peso.  Transactions in
foreign currencies are initially recorded in the functional currency rate ruling at the date of the transaction.  Monetary assets and
liabilities denominated in foreign currencies are retranslated at the functional currency rate of exchange ruling at the balance sheet
date.  All differences are taken to the consolidated statements of income except for foreign exchange losses that qualified as capitalizable
borrowing costs during construction period.  For income tax purposes, exchange gains or losses are treated as taxable income or deductible
expenses in the period such are realized.

The functional currency of Mabuhay Satellite is United States dollars.  As at the reporting date, the assets and liabilities of this subsidiary
are translated into the presentation currency of the PLDT Group at the rate of exchange ruling at the balance sheet date and, its income
and expenses are translated at the weighted average exchange rate for the year.  The exchange differences arising on retranslation are
taken directly to a separate component of equity as cumulative translation adjustments.  On disposal of this subsidiary, the deferred
cumulative amount of translation adjustments recognized in equity relating to this particular subsidiary shall be recognized in the
consolidated statements of income.

Property, Plant and Equipment

Property, plant and equipment, except for land, are stated at cost less accumulated depreciation and amortization and any impairment
in value.  Land is stated at cost less any impairment in value.

The initial cost of property, plant and equipment comprises its purchase price and any costs directly attributable in bringing the asset
to its working condition and location for its intended use.  Expenditures incurred after the assets have been put into operation, such
as repairs and maintenance and overhaul costs, are normally charged to income in the period the costs are incurred.  In situations where
it can be clearly demonstrated that the expenditures have resulted in an increase in the future economic benefits expected to be obtained
from the use of an item of property, plant and equipment beyond its originally assessed standard of performance, the expenditures
are capitalized as additional costs of property, plant and equipment.  Cost also includes asset retirement obligation, interest on borrowed
funds used during the construction period and qualified borrowing costs from foreign exchange losses related to foreign currency-
denominated liabilities used to acquire such assets.  When assets are sold or retired, their costs and accumulated depreciation,
amortization and impairment losses, if any, are eliminated from the accounts and any gain or loss resulting from their disposal is included
in the consolidated statement of income of such period.

Depreciation and amortization are calculated on a straight-line basis over the following estimated useful lives of the assets:

Buildings
Cable and wire facilities
Central office equipment
Information origination/termination equipment
Communications satellite
Vehicles and other work equipment
Furniture
Cellular facilities
Land improvements

Estimated
Useful Lives

25 years
20 - 25 years
15 - 20 years
5 - 15 years
15 years
3 - 10 years
3 - 10 years
10 years
10 years

Useful lives, depreciation and amortization method are reviewed periodically to ensure that the periods and method of depreciation
and amortization are consistent with the expected pattern of economic benefits from items of property, plant and equipment.

Property under construction is stated at cost.  This includes cost of construction, plant and equipment and other direct costs.  Property
under construction is not depreciated until such time that the relevant assets are completed and put into operational use.

Borrowing Costs

Borrowing costs are generally expensed as incurred.  Borrowing costs are capitalized if they are directly attributable to the acquisition,
construction or production of a qualifying asset.  Capitalization of borrowing costs commences when the activities for use are in progress
and expenditures and borrowing costs are being incurred.  Borrowing costs are capitalized until the assets are ready for their intended
use.  If the resulting carrying amount of the asset exceeds its recoverable amount, an impairment loss is recorded.  Borrowing costs
include interest charges and other costs incurred in connection with the borrowing of funds, as well as exchange differences arising
from foreign currency borrowings used to finance these projects to the extent that they are regarded as an adjustment to interest cost.
Borrowing costs are treated as deductible expenses for income tax reporting purposes in the period they are realized.

Asset Retirement Obligations

The net present value of legal obligations associated with the retirement of an item of property, plant and equipment that resulted from
the acquisition, construction or development and the normal operation of property, plant and equipment is recognized in the period in
which it is incurred.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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Investment Properties

Initially, investment properties are measured at cost including transaction costs.  Subsequent to initial recognition, investment properties
are stated at fair value.  Gains or losses arising from changes in the fair values of investment properties are included in the consolidated
statements of income in the year in which they arise.

Investment properties are derecognized when they have either been disposed of or when the investment property is permanently withdrawn
from use and no future benefit is expected from its disposal.  Any gains and losses on the derecognition of an investment property are
recognized in the consolidated statement of income in the year of derecognition.

Goodwill

Goodwill is initially measured at cost being the excess of the acquisition cost over the fair value of identifiable assets, liabilities and
contingent liabilities.  Following initial recognition, goodwill is measured at cost less any accumulated impairment losses.  Upon adoption
of PFRS 3, goodwill is no longer amortized.  Goodwill is reviewed for impairment, annually or more frequently if events or changes in
circumstances indicate that the carrying value may be impaired.

As at acquisition date, any goodwill acquired is allocated to each of the cash-generating units expected to benefit from the combination’s
synergies.  Impairment is determined by assessing the recoverable amount of the cash-generating unit, to which the goodwill relates.
Where the recoverable amount of the cash-generating unit is less than the carrying amount, an impairment loss is recognized.  Where
goodwill forms part of a cash-generating unit and part of the operation within that unit is disposed of, the goodwill associated with the
operation disposed of is included in the carrying amount of the operation when determining the gain or loss on disposal of the operation.
Goodwill disposed of in such circumstance is measured on the basis of the relative values of the operation disposed of and the portion
of the cash-generating unit retained.

Intangible Assets

Intangible assets acquired separately are capitalized at cost while those acquired arising from business combinations are initially
recognized at fair value as at the date of acquisition.  Subsequently, intangible assets are measured at cost.  The useful lives of intangible
assets are now assessed at the individual asset level as having either a finite or indefinite life.  Where an intangible asset has a finite
life, it is amortized over its useful life.  Periods and method of amortization for intangible assets with finite useful lives are reviewed
annually or earlier where an indicator of impairment exists.  Intangible assets assessed as having indefinite useful lives are not amortized,
as there is no foreseeable limit to the period over which the asset is expected to generate net cash inflows for the Group.  However,
intangibles with indefinite useful lives are reviewed annually to ensure the carrying value does not exceed the recoverable amount
regardless of whether an indicator of impairment is present.

Gains or losses arising from derecognition of an intangible asset are measured as the difference between the net disposal proceeds
and the carrying amount of the asset and are recognized in the consolidated statements of income when the asset is derecognized.

Intangible assets created within the business are not capitalized and expenditure is charged against profits in the year in which the
expenditure is incurred.

Asset Impairment

Property, plant and equipment, investments, goodwill and other long-lived assets are reviewed for impairment whenever events or
changes in circumstances indicate that the carrying amount of an asset may not be recoverable.  Whenever the carrying amount of an
asset exceeds its recoverable amount, an impairment loss is recognized in the consolidated statements of income.  The recoverable
amount is the higher of an asset’s net selling price or value in use.  The net selling price is the amount obtainable from the sale of an
asset in an arm’s-length transaction while value in use is the present value of estimated future cash flows expected to arise from the
continuing use of an asset or from its disposal at the end of its useful life.  Recoverable amounts are estimated for individual assets
or, if it is not possible, for the cash-generating unit to which the asset belongs.  Reversal of impairment losses recognized in prior years
is recorded when there is an indication that the impairment losses recognized for the asset no longer exist or have decreased.  The
reversal is recorded as income.  However, the increased carrying amount of an asset due to a reversal of an impairment loss is recognized
to the extent it does not exceed the carrying amount that would have been determined had the impairment loss not been recognized
for that asset in prior years.

Cash and Cash Equivalents

Cash includes cash on hand and in banks.  Cash equivalents are short-term, highly liquid investments that are readily convertible to
known amounts of cash with original maturities of three months or less from the date of acquisition and that are subject to an insignificant
risk of change in value.

Receivables

Receivables are stated at face value, net of allowance for doubtful accounts.

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Allowance for Doubtful Accounts

We estimate the allowance for doubtful accounts related to our trade receivables based on two methods.  The amounts calculated using
each of these methods are combined to determine the total amount we reserve.  First, we evaluate specific accounts where we have
information that certain customers are unable to meet their financial obligations.  In these cases, we use judgment, based on the best
available facts and circumstances, including but not limited to, the length of our relationship with the customer and the customer’s
current credit status based on third party credit reports and known market factors, to record specific reserves for customers against
amounts due to reduce our receivable amounts that we expect to collect.  These specific reserves are re-evaluated and adjusted as
additional information received affects the amounts estimated.  Second, a provision is established as a certain percentage of age of
status of receivables.  This percentage is based on a collective assessment of historical collection, write-off, experience and changes
in our customer payment terms.  Full allowance is provided for receivables from permanently disconnected subscribers and carriers.
Such permanent disconnections generally occur within 105 days from due date.  Partial allowance is provided for active subscribers
and carriers based on the age status of receivables.

Inventories and Supplies

Inventories and supplies which include, among others, cellular phone units, materials, spare parts, terminal units and accessories, are
valued at the lower of cost or net realizable value.

Cost is determined using the moving average method.  Net realizable value is the current replacement cost.

Financial Assets and Liabilities

Financial assets or financial liabilities are recognized initially at fair value.  Transaction costs are included in the initial measurement
of all financial assets and liabilities, except for financial instruments measured at fair value through profit and loss.  Fair value is
determined by reference to the transaction price or other market prices.  If such market prices are not reliably determinable, the fair
value of the consideration is estimated as the sum of all future cash payments or receipts, discounted using the prevailing market rates
of interest for similar instruments with similar maturities.

We recognize a financial asset or a financial liability in our consolidated balance sheets when we become a party to the contractual
provisions of the instrument and derecognize a financial asset when we no longer control the contractual rights to the cash flows that
comprise the financial instrument expires or transferred, which is normally the case when the instrument is sold, or all the cash flows
attributable to the instrument are passed through to an independent third party.  A financial liability (or a part of a financial liability)
is derecognized when the obligation is extinguished.  In the case of a regular way purchase or sale of financial assets, recognition and
derecognition, as applicable, are done using settlement date accounting.

After initial recognition, the following financial assets and liabilities are measured at amortized cost using the effective interest rate
method:  (a) loans and receivables; (b) held-to-maturity investments; and (c) financial liabilities other than liabilities measured at fair
values through profit and loss.

Investments in unquoted equity securities and derivatives linked thereon are measured at cost.

Amortizations of discounts and premiums are taken directly to net profit or loss for the year.  Changes in the fair value of financial
assets and liabilities measured at fair value of (a) all derivatives (except for those eligible for hedge accounting); (b) other items intended
to be actively traded; and (c) any item designated as held “at fair value through profit and loss” at origination, are taken directly to
net profit or loss for the year.  Changes in the fair value of available-for-sale securities are recognized in equity, except for the foreign
exchange fluctuations on available-for-sale debt securities and the interest component which is taken directly to net profit or loss for
the year based on the asset’s effective yield.

Financial assets and liabilities include financial instruments which may be a primary instrument, such as receivables, payables and
equity securities, or a derivative instrument, such as financial options, futures and forwards, interest rate swaps and currency swaps.

Financial instruments are classified as liabilities or equity in accordance with the substance of the contractual arrangement.  Financial
instruments that contain both liability and equity elements are classified separately as financial liabilities, financial assets or equity
instruments.  Interest, dividends, gains and losses relating to a financial instrument or a component that is a financial liability, are
reported as expense or income.  Distributions to holders of financial instruments classified as equity are charged directly to equity net
of any related income tax benefits.  Financial instruments are offset when we have a legally enforceable right to offset and we intend
to settle either on a net basis or to realize the asset and settle the liability simultaneously.

We use derivative financial instruments such as long-term currency swaps, foreign currency options, interest rate swaps and forward
currency contracts to hedge our risks associated with foreign currency and interest rate fluctuations.  Such derivative financial instruments
are stated at fair value.

Our criteria for a derivative instrument to be classified as a hedge includes: (1) the hedge transaction is expected to be highly effective
in achieving offsetting changes in fair value or cash flows attributable to the hedged risk, (2) the effectiveness of the hedge can be
reliably measured, (3) there is adequate documentation of the hedging relationships at the inception of the hedge, and (4) for cash
flow hedges, the forecast transaction that is subject of the hedge must be highly probable and must present an exposure to variations
in cash flows that could ultimately affect profit or loss.

For purposes of hedge accounting, hedges are classified as either fair value hedges where they hedge the exposure to changes in the
fair value of a recognized asset or liability and firm commitment; or cash flow hedges where they hedge exposure to variability in cash
flows that is either attributable to a particular risk associated with a recognized asset or liability or a forecasted transaction.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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In relation to fair value hedges which meet the conditions for special hedge accounting, any gain or loss from re-measuring the hedging
instrument at fair value is recognized immediately in the consolidated statements of income.  Any gain or loss on the hedged item
attributable to the hedged risk is adjusted against the carrying amount of the hedged item and recognized in the consolidated statements
of income.

In relation to cash flow hedges, the portion of the gain or loss on the hedging instrument that is determined to be an effective hedge
is recognized directly in equity and the ineffective portion is recognized in net profit or loss.  The gains or losses that are accumulated
in equity are transferred to the consolidated statement of income in the same period in which the hedged item affects the net profit
or loss.

For derivatives that do not qualify for hedge accounting, any gains or losses arising from changes in fair value are taken directly to net
profit or loss for the year.

Hedge accounting is discontinued when the hedging instrument expires or is sold, terminated or exercised, or no longer qualifies for
hedge accounting.  At that point in time, any cumulative gain or loss on the hedging instrument recognized in equity is kept in equity
until the forecast transaction occurs.  If the forecast transaction is no longer expected to occur, any net cumulative gain or loss previously
recognized in equity is transferred to net profit or loss for the year.

Provisions

We recognize provisions when we have obligations, legal or constructive, as a result of past events, if it is probable that an outflow of
resources embodying economic benefits will be required to settle the obligation and a reliable estimate can be made of the amount of
the obligation.  If the effect of the time value of money is material, provisions are determined by discounting the expected future cash
flows at a pre-tax rate that reflects current market assessments of the time value of money and, where appropriate, the risks specific
to the liability.  Where discounting is used, the increase in the provision due to the passage of time is recognized as an additional
provision.

Retirement Benefits

We have funded, noncontributory retirement plans, administered by our respective Fund’s Trustees, covering permanent employees.
Retirement costs are actuarially determined using the projected unit credit of accrued benefit valuation method.  This method reflects
services rendered by employees to the date of valuation and incorporates assumptions concerning employees’ projected salaries.
Retirement costs include current service cost plus amortization of past service cost, experience adjustments and changes in actuarial
assumptions.  Past service cost is recognized as an expense on a straight-line basis over the average period until the benefits become
vested.  Actuarial gains and losses are recognized as income or expense when the cumulative unrecognized actuarial gains and losses
are recognized as income or expense when the net cumulative unrecognized actuarial gains and losses at the end of the previous reporting
period exceeded 10% of the higher of the defined benefit obligation and the fair value of plan assets at that date.  These gains and
losses are recognized over the expected average remaining working lives of the employees participating in the plan.

Share-Based Payment Transactions

Certain of our employees (including directors) receive remuneration in the form of share-based payment transactions, whereby employees
render services in exchange for shares or rights over shares (“equity-settled transactions”).

     Equity-settled transactions

The cost of equity-settled transactions with employees is measured by reference to the fair value of the stock options at the date at
which they are granted.  Fair value is determined using an option-pricing model, further details of which are given in Note 22 - Employee
Benefits.  In valuing equity-settled transactions, no account is taken of any performance conditions, other than conditions linked to
the price of the shares of PLDT (“market conditions”).

The cost of equity-settled transactions is recognized, together with a corresponding increase in equity, over the period in which the
performance conditions are fulfilled, ending on the date on which the relevant employees become fully entitled to the award (“vesting
date”).  The cumulative expense recognized for equity-settled transactions at each reporting date until the vesting date reflects the
extent to which the vesting period has expired and the number of awards that will ultimately vest, in the opinion of PLDT’s Board of
Directors at that date, based on the best available estimate.

No expense is recognized for awards that do not ultimately vest, except for awards where vesting is conditional upon a market condition,
which are treated as vesting irrespective of whether or not the market condition is satisfied, provided that all other performance conditions
are satisfied.

Where the terms of an equity-settled award are modified, an expense, as a minimum, is recognized as if the terms had not been modified.
An expense is recognized for any increase in the value of the transactions as a result of the modification, as measured at the date of
modification.

Where an equity-settled award is cancelled, it is treated as if it had vested on the date of cancellation, and any expense not yet recognized
for the award is recognized immediately.  However, if a new award is substituted for the cancelled award, and designated as a replacement
award on the date that it is granted, the cancelled and new awards are treated as if they were a modification of the original award, as
described in the previous paragraph.

The dilutive effect of outstanding options is reflected as additional share dilution in the computation of earnings per share, see Note 7 -
Earnings Per Common Share.

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Cash-settled transactions

Our Long-term Incentive Plan, or LTIP, grants share appreciation rights, or SARs, to our eligible key executives and advisors.  Under
the LTIP, we recognize the services we receive from the eligible key executives and advisors, and our liability to pay for those services,
as the eligible key executives and advisors render services during the vesting period.  We measure our liability, initially and at each
reporting date until settled, at the fair value of the SARs, by applying an option valuation model, taking into account the terms and
conditions on which the SARs were granted, and the extent to which the eligible key executives and advisors have rendered service to
date.  We recognize any changes in fair value at each reporting date until settled, in profit and loss for the period.

Leases

Lease obligations having provisions for bargain purchase options, ownership transfer at the end of the lease term, or minimum lease
payments, which approximate the fair market value of the property are capitalized.  The related obligations are recognized as liabilities.
Finance lease payments are apportioned between the finance charges and reduction of the lease liability so as to achieve a constant
rate of interest on the remaining balance of the liability.

A finance lease gives rise to a depreciation expense for the asset as well as a borrowing cost for each period.  Finance charges are
charged directly to current operations.  The depreciation policy for leased assets is consistent with that for depreciable assets that are
owned.

Leases where the lessor retains substantially all the risks and benefits of ownership of the asset are classified as operating leases.
Initial direct costs incurred in negotiating an operating lease are added to the carrying amount of the leased assets and liabilities over
the lease term on the same bases as the lease income.  Operating lease payments are recognized as an expense in the consolidated
statements of income on a straight-line basis over the lease term.  For income tax reporting purposes, expenses that should have been
incurred under lease agreement are considered as deductible expenses.

Revenue Recognition

Revenues for services are stated at amounts invoiced to customers and exclude value-added tax, or VAT.  We provide wireless communication
services, fixed line communication services, and information and communications technology services.  We provide such services to
mobile, business, residential and payphone customers.  Revenues, which exclude VAT, represent the value of fixed consideration that
have been received or are receivable.  Revenues are recognized when there is evidence of an arrangement, collectibility is reasonably
assured and the delivery of the product or service has occurred.

     Subscriptions

We provide telephone and data communication services under prepaid and postpaid payment arrangements.  Revenues include fees
for installation and activation are accrued upon subscription.

     Air time, traffic and value-added services

Prepaid service revenues collected in advance are deferred and recognized based on the earlier of actual usage or upon expiration of
the usage period.  Interconnection revenues for call termination, call transit, and network usage are recognized in the period the traffic
occurs.  Revenues related to local, long distance, network-to-network, roaming and international call connection services are recognized
when the call is placed or connection is provided, net of amounts payable to other telecommunication carriers for terminating calls in
their territories.  Revenues related to products and value-added services are recognized upon delivery of the product or service.

     Cellular handset and equipment sales

Sales of cellular handsets and communication equipment are recognized upon delivery to the customer.

Income Taxes

Deferred income tax is provided, using the balance sheet liability method, on all temporary differences at the balance sheet date between
the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes.

Deferred income tax liabilities and assets are recognized for all taxable temporary differences.  Deferred income tax assets are recognized
for all deductible temporary differences, carryforward of unused tax credits from excess minimum corporate income tax, or MCIT, and
unused tax losses, to the extent that it is probable that taxable profit will be available against which the deductible temporary differences
and carryforward of unused tax credits and unused tax losses can be utilized.  Deferred income tax, however, is not recognized when
it arises from the initial recognition of an asset or liability in a transaction that is not a business combination and, at the time of the
transaction, affects neither the accounting profit nor taxable profit or loss.

Deferred tax liabilities are not provided on non-taxable temporary differences associated with investments in domestic subsidiaries and
associates.  With respect to investments in other subsidiaries and associates, deferred tax liabilities are recognized except when the
timing of the reversal of the temporary difference can be controlled and it is probable that the temporary difference will not reverse in
the foreseeable future.

The carrying amount of deferred income tax assets is reviewed at each balance sheet date and reduced to the extent that it is no longer
probable that sufficient taxable profit will be available to allow all or part of the deferred income tax asset to be utilized.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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Deferred income tax assets and liabilities are measured at the tax rate that is expected to apply to the period when the asset is realized
or the liability is settled, based on tax rate (and tax laws) that have been enacted or substantively enacted at balance sheet date.

Income tax relating to items recognized directly in equity is recognized in equity and not in the consolidated statements of income.

Earnings Per Common Share, or EPS

Basic EPS is calculated by dividing the net income or loss for the period attributable to common shareholders (net income or loss
adjusted for dividends on all series of preferred shares except for dividends on preferred stock subject to mandatory redemption) by
the weighted average number of common shares outstanding during the period, after giving retroactive effect to any stock dividend
declarations.

Diluted EPS is calculated in the same manner assuming that, at the beginning of the period or at the time of issuance during the period,
all outstanding options are exercised and convertible preferred shares are converted to common shares and appropriate adjustments
to net income are effected for the related expenses on preferred shares.  Outstanding stock options will have a dilutive effect under
the treasury stock method only when the average market price of the underlying common share during the period exceeds the exercise
price of the option.

Where the effect of the assumed conversion of the preferred shares and the exercise of all outstanding options have an anti-dilutive
effect, basic and diluted EPS are stated at the same amount.

If the required dividends to be declared on each series of convertible preferred shares divided by the number of equivalent common
shares, assuming such convertible preferred shares are converted to common shares, would decrease the basic EPS, then such convertible
preferred shares would be deemed dilutive.  As such, the diluted EPS will be calculated by dividing net income attributable to common
shareholders (net income, adding back any dividends and/or other charges recognized in the period related to the dilutive convertible
preferred shares classified as liability, less dividends on non-dilutive preferred shares except for dividends on preferred stock subject
to mandatory redemption) by the weighted average common shares including the common share equivalent arising from the conversion
of the dilutive convertible preferred shares.

3. Management’s Use of Estimates

Our consolidated financial statements prepared in Philippine GAAP require management to make estimates and assumptions that affect
amounts reported in our consolidated financial statements and related notes.  In preparing these consolidated financial statements,
we have made our best estimates and judgments of certain amounts, giving due consideration to materiality.  We believe the following
represent a summary of these significant estimates and judgments and related impact and associated risks in our consolidated financial
statements.

Estimating useful lives of property, plant and equipment

We estimate the useful lives of our property, plant and equipment based on the period over which our assets are expected to be available
for use.  The estimated useful lives of our property, plant and equipment are reviewed periodically and are updated if expectations differ
from previous estimates due to physical wear and tear, technical or commercial obsolescence and legal or other limits on the use of
our assets.  In addition, our estimation of the useful lives of our property, plant and equipment is based on our collective assessment
of industry practice, internal technical evaluation and experience with similar assets.  It is possible, however, that future results of
operations could be materially affected by changes in our estimates brought about by changes in factors mentioned above.  The amounts
and timing of recorded expenses for any period would be affected by changes in these factors and circumstances.  A reduction in the
estimated useful lives of our property, plant and equipment would increase our recorded operating expenses and decrease our noncurrent
assets.  Property, plant and equipment amounted to Php194,525 million and Php194,790 million as at December 31, 2004 and
2003, respectively.

Asset impairment

Philippine GAAP requires that an impairment review be performed when certain impairment indicators are present.  In case of goodwill
and intangible assets with indefinite life, such assets are subject to yearly impairment test and whenever there is an indication that
such asset may be impaired.

Purchase accounting requires extensive use of accounting estimates and judgment to allocate the purchase price to the fair market
values of the assets and liabilities purchased, including intangible assets and contingent liabilities.  Our business acquisitions have
resulted in goodwill, which in the past affected our results of operations for the amount of periodic amortization expense.  However,
we no longer amortize goodwill under Philippine GAAP effective January 1, 2004.  Instead, goodwill is subject to a periodic impairment
test.

Determining the fair value of property, plant and equipment, investments and intangible assets, which require the determination of
future cash flows expected to be generated from the continued use and ultimate disposition of such assets, requires us to make estimates
and assumptions that can materially affect our consolidated financial statements.  Future events could cause us to conclude that
property, plant and equipment, investments and intangible assets associated with an acquired business is impaired.  Any resulting
impairment loss could have a material adverse impact on our financial condition and results of operations.

The preparation of the estimated future cash flows involves significant judgment and estimations.  While we believe that our assumptions
are appropriate and reasonable, significant changes in our assumptions may materially affect our assessment of recoverable values and
may lead to future additional impairment charges under Philippine GAAP.

98

PLDT ANNUAL REPORT 2004

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 24 

AHEAD OF THE CURVE

Total goodwill and intangible assets as at December 31, 2004 and 2003 amounted to Php3,864 million and Php372 million, respectively.
Total asset impairment amounted to Php1,412 million in 2004, Php5,822 million in 2003 and Php16,713 million in 2002.

Investment properties

We have adopted the fair value approach in determining the carrying value of our investment properties.  While we have opted to rely
on independent appraisers to determine the fair value of our investment properties, such fair value was determined based on recent
prices of similar properties, with adjustments to reflect any changes in economic conditions since the date of the transactions that
occurred at those prices.  The amounts and timing of recorded changes in fair value for any period would differ if we made different
judgments and estimates or utilized different basis for determining fair value.

Total investment properties as at December 31, 2004 and 2003 amounted to Php743 million and Php761 million, respectively.

Deferred tax assets

We review the carrying amounts at each balance sheet date and reduce deferred tax assets to the extent that it is no longer probable
that sufficient taxable profit will be available to allow all or part of the deferred tax assets to be utilized.  However, there is no assurance
that we will generate sufficient taxable profit to allow all or part of our deferred tax assets to be utilized.

Unrecognized deferred tax assets as at December 31, 2004 and 2003 amounted to Php13,824 million and Php18,958 million,
respectively.

Financial assets and liabilities

Philippine GAAP requires that we carry certain of our financial assets and liabilities at fair value, which requires extensive use of
accounting estimates and judgment.  In addition, certain liabilities acquired through debt exchange and restructuring are required to
be carried at fair value at the time of the debt exchange and restructuring, see Note 25 - Financial Assets and Liabilities.  While
significant components of fair value measurement were determined using verifiable objective evidence (i.e., foreign exchange rates,
interest rates, volatility rates), the amount of changes in fair value would differ if we utilized different valuation methodology.  Any
changes in fair value of these financial assets and liabilities would affect directly our profit and loss and equity.

The fair value of financial assets and liabilities as at December 31, 2004 amounted to Php46,439 million and Php187,724 million,
respectively.  Total gain on debt exchange in 2004 amounted to Php4,419 million.

The fair value of financial assets and liabilities as at December 31, 2003 amounted to Php39,681 million and Php211,589 million,
respectively.  Total gain on debt restructuring in 2003 amounted to Php101 million.

Estimating allowances for doubtful accounts

We estimate the allowance for doubtful accounts related to our trade receivables based on two methods.  The amounts calculated using
each of these methods are combined to determine the total amount we reserve.  First, we evaluate specific accounts where we have
information that certain customers are unable to meet their financial obligations.  In these cases, we use judgment, based on the best
available facts and circumstances, including but not limited to, the length of our relationship with the customer and the customer’s
current credit status based on third party credit reports and known market factors, to record specific reserves for customers against
amounts due to reduce our receivable amounts that we expect to collect.  These specific reserves are re-evaluated and adjusted as
additional information received affects the amounts estimated.  Second, a provision is established as a certain percentage of age of
status of receivables.  This percentage is based on a collective assessment of historical collection, write-off, experience and changes
in our customer payment terms.  Full allowance is provided for receivables from permanently disconnected subscribers and carriers.
Such permanent disconnections generally occur within 105 days from due date.  Partial allowance is provided for active subscribers
and carriers based on the age status of receivables.

The amounts and timing of recorded expenses for any period would differ if we made different judgments or utilized different estimates.
An increase in our allowance for doubtful accounts would increase our recorded operating expenses and decrease our current assets.

Provision for doubtful accounts amounted to Php3,949 million in 2004, Php4,092 million in 2003 and Php4,136 million in 2002.
Trade and other receivables, net of allowance for doubtful accounts, amounted to Php10,404 million and Php16,908 million as at
December 31, 2004 and 2003, respectively.

Revenue recognition

Our revenue recognition policies require us to make use of estimates and assumptions that may affect the reported amounts of our
revenues and receivables.

Our agreements with domestic and foreign carriers for inbound and outbound traffic subject to settlements require traffic reconciliations
before actual settlement is done, which may not be the actual volume of traffic as measured by us.  Initial recognition of revenues are
based on our observed traffic adjusted by our normal experience adjustments, which historically are not material in our consolidated
financial statements.  Differences between the amounts initially recognized and actual settlements are taken up in the accounts upon
reconciliation.  However, there is no assurance that such use of estimates may not result to material adjustments in future periods.

Revenues under a multiple element arrangement specifically applicable to our wireless business were split into separately identifiable
components and recognized when the related components were delivered in order to reflect the substance of the transaction.  The fair
value of components was determined using verifiable objective evidence.  Revenue for handset sales has been quantified and identified
separately using the residual value method from our cellular service revenue.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

99

ar2004confs_1_v05 Ninorev.fh11 4/26/05 6:02 PM Page 25 

Pension and other retirement benefits

The determination of our obligation and cost for pension and other retirement benefits is dependent on our selection of certain assumptions
used by actuaries in calculating such amounts.  Those assumptions are described in Note 22 - Employee Benefits and include among
others, discount rates, expected returns on plan assets and rates of compensation increase.  In accordance with Philippine GAAP, actual
results that differ from our assumptions are accumulated and amortized over future periods and therefore, generally affect our recognized
expense and recorded obligation in such future periods.  While we believe that our assumptions are reasonable and appropriate, significant
differences in our actual experience or significant changes in our assumptions may materially affect our pension and other retirement
obligations.

Unrecognized actuarial gain as at December 31, 2004 amounted to Php176 million.

Contingencies

We are currently involved in various legal proceedings.  Our estimate of the probable costs for the resolution of these claims has been
developed in consultation with outside counsel handling our defense in these matters and is based upon an analysis of potential results.
We currently do not believe these proceedings will have a material adverse effect on our consolidated financial position.  It is possible,
however, that future results of operations could be materially affected by changes in our estimates or in the effectiveness of our strategies
relating to these proceedings, see Note 24 - Provisions and Contingencies.

Outstanding provisions to cover these contingencies amounted to Php4,548 million as at December 31, 2004.

4. Segment Information

Operating segments are components of an enterprise about which separate financial information is available that is evaluated regularly
by management in deciding how to allocate resources and in assessing performance.  Generally, financial information is required to
be reported on the basis that it is used internally for evaluating segment performance and deciding how to allocate resources to segments.

We have organized our business into three main segments:

• Wireless — wireless telecommunications services provided through our cellular service providers, Smart and Piltel, and satellite

and VSAT operators, namely PLDT’s subsidiaries Mabuhay Satellite, ACeS Philippines and Telesat;

• Fixed Line — fixed line telecommunications services primarily provided through PLDT.  We also provide fixed line services through
PLDT’s subsidiaries Clark Telecom, Subic Telecom, Maratel, Piltel and BCC which together account for approximately 3% of
our consolidated fixed lines in service, and PLDT Global; and

• Information and Communications Technology — information and communications infrastructure and services for internet
applications, internet protocol-based solutions and multimedia content delivery provided by PLDT’s subsidiary ePLDT; call center
services provided by ePLDT’s subsidiaries Parlance Systems, Inc., Vocativ Systems, Inc. and ePLDT Ventus, Inc.; internet access
and gaming services provided by ePLDT’s subsidiary Infocom Technologies, Inc., Digital Paradise, Inc. and netGame, Inc.; and
e-commerce and IT-related services provided by other investees of ePLDT, as described in Note 9 - Investments in Associates -
at equity.

The segment assets and liabilities and results of operations of the segments in 2003 and 2002 have been restated to reflect the effects
of the change in accounting policies.

The segment assets as at December 31, 2004, 2003 and 2002 and results of operations of our reportable segments for the years ended
December 31, 2004, 2003 and 2002 reported under Philippine GAAP are as follows:

As at and for the year ended December 31, 2004
Revenues

External revenues

Service
Non-service
Other income

Inter-segment revenues
Segment revenues

Result

Income (loss) before income tax
Provision for income tax
Net income (loss) for the year

Assets and liabilities
Segment assets
Investments in associates - at equity
Total assets

Segment liabilities

100

PLDT ANNUAL REPORT 2004

Wireless

Fixed Line

Information and
Communications
Technology

(in million pesos)

78,850
68,185
6,111
4,554
1,207
80,057

31,676
4,307
27,369

88,971
(32,962)
56,009

58,534

45,215
45,055
-
160
3,595
48,810

1,867
569
1,298

160,153
32,962
193,115

155,390

2,187
2,014
158
15
228
2,415

(623)
72
(695)

3,603
8
3,611

1,091

Total

126,252
115,254
6,269
4,729
5,030
131,282

32,920
4,948
27,972

252,727
8
252,735

215,015

ar2004confs_1_v05 Ninorev.fh11 4/26/05 6:41 PM Page 26 

(continued)

Other segment information

Capital expenditures
Provisions
Depreciation and amortization
Asset impairment

As at and for the year ended December 31, 2003 (As restated - Note 2)
Revenues

External revenues

Service
Non-service
Other income

Inter-segment revenues
Segment revenues

Result

Income (loss) before income tax
Provision for (benefit from) income tax
Net income (loss) for the year

Assets and liabilities
Segment assets
Investments in associates - at equity
Total assets

Segment liabilities

Other segment information

Capital expenditures
Provisions
Depreciation and amortization
Asset impairment

As at and for the year ended December 31, 2002 (As restated - Note 2)
Revenues

External revenues

Service
Non-service
Other income

Inter-segment revenues
Segment revenues

Result

Loss before income tax
Provision for (benefit from) income tax
Net loss for the year

Assets and liabilities
Segment assets
Investments in associates - at equity
Total assets

Segment liabilities

Other segment information

Capital expenditures
Provisions
Depreciation and amortization
Asset impairment

AHEAD OF THE CURVE

Wireless

Fixed Line

Information and
Communications
Technology

(in million pesos)

14,742
417
10,940
430

64,814
53,665
10,548
601
966
65,780

11,277
1,652
9,625

78,391
(21,346)
57,045

57,011

11,589
160
13,526
2,589

48,010
35,745
12,095
170
1,628
49,638

4,015
359
4,374

72,189
(15,294)
56,895

53,145

7,166
992
11,041
4,756

5,903
4,431
10,125
366

45,851
45,596
-
255
1,324
47,175

(9,140)
(2,130)
(7,010)

163,280
22,077
185,357

174,567

6,377
4,597
9,767
2,846

46,494
45,746
-
748
817
47,311

10,789
530
11,319

169,702
20,169
189,871

178,058

9,085
3,659
10,623
11,957

517
(3)
340
616

1,618
1,343
166
109
275
1,893

(461)
(67)
(394)

2,035
449
2,484

686

53
82
313
387

591
602
50
(61)
423
1,014

658
(1)
657

2,530
126
2,656

929

653
45
418
-

Total

21,162
4,845
21,405
1,412

112,283
100,604
10,714
965
2,565
114,848

1,676
(545)
2,221

243,706
1,180
244,886

232,264

18,019
4,839
23,606
5,822

95,095
82,093
12,145
857
2,868
97,963

15,462
888
16,350

244,421
5,001
249,422

232,132

16,904
4,696
22,082
16,713

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

101

ar2004confs_1_v05 Ninorev.fh11 4/26/05 11:28 PM Page 27 

5. Revenues and Expenses

Non-service Revenues

Sale of handsets and SIM-packs
Point of product sales

Other Income

Gain on debt exchange and debt restructuring transactions  (Note 18)
Miscellaneous income

Financing Costs

Interest on loans and related items
Accretion on financial liabilities - net (Notes 2, 18 and 25)
Foreign exchange losses - net (Notes 18 and 26)
Hedge costs (Note 25)
Loss (gain) on derivative transactions - net (Notes 2 and 25)
Dividends on preferred stock subject to mandatory redemption  (Note 17)
Financing charges (Note 7)
Interest income
Capitalized interest (Notes 2 and 8)
Capitalized foreign exchange (gains) losses (Notes 2 and 8)

Compensation and Benefits

Salaries and benefits
Incentive plans (Note 22)
Manpower rightsizing program, or MRP
Pension and other benefits (Note 22)

2004

6,111
158
6,269

2004

4,419
310
4,729

2003

2002

(As restated - Note 2)

(in million pesos)
10,548
166
10,714

12,095
50
12,145

2003

2002

(As restated - Note 2)

(in million pesos)
101
864
965

189
668
857

2004

2003

2002

(As restated - Note 2)

12,448
3,452
2,699
1,011
991
284
146
(942)
(595)
(74)
19,420

(in million pesos)
13,008
2,667
9,359
1,054
525
254
264
(513)
(887)
(345)
25,386

14,763
2,324
5,970
315
(547)
240
243
(237)
(1,343)
38
21,766

2004

2003

2002

(As restated - Note 2)

10,139
660
566
660
12,025

(in million pesos)
11,899
15
1,890
1,055
14,859

9,704
-
324
998
11,026

Over the past years, PLDT has been implementing MRP in line with its continuing effort to reduce the cost base of the fixed line business.
The MRP cost charged to operations for the years ended December 31, 2004, 2003 and 2002 amounted to Php566 million, Php1,890
million, including a loss on settlement of Php442 million, and Php324 million, primarily representing charges relating to 745, 1,862
and 374 PLDT employees affected by the program, respectively; unrecognized past service costs, which are normally amortized over
the estimated remaining average working lives of employees, in respect of employees who availed of the MRP are recognized as loss
on settlement.  The decision to implement the MRP was anchored on the challenges being faced by the fixed line business as significant
changes in technology, increasing competition, and shifting market preferences to cellular use have reshaped the future of the fixed
line business.  The MRP was implemented under the New Labor Code and is in compliance with all other relevant labor laws and
regulations.

Cost of Sales

Cost of cellular handsets and SIM-packs sold
Cost of satellite airtime (Notes 21 and 23)

2004

2003

2002

(As restated - Note 2)

10,839
283
11,122

(in million pesos)
15,887
207
16,094

17,231
50
17,281

102

PLDT ANNUAL REPORT 2004

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 28 

Provisions

Doubtful accounts (Note 15)
Write-down of inventories at net realizable value (Note 16)
Onerous contracts (Notes 21 and 23)

Asset Impairment

Investments in associates - at equity (Notes 8 and 9)
Property, plant and equipment (Note 8)
Other assets

Other Expenses

Operating expenses
Equity in net losses of associates
Others

6. Income Taxes

AHEAD OF THE CURVE

2004

3,949
577
319
4,845

2004

1,047
365
-
1,412

2004

3,425
74
503
4,002

2003

2002

(As restated - Note 2)

(in million pesos)
4,092
337
410
4,839

4,136
560
-
4,696

2003

2002

(As restated - Note 2)

(in million pesos)
1,615
2,799
1,408
5,822

20
16,693
-
16,713

2003

2002

(As restated - Note 2)

(in million pesos)
2,330
79
985
3,394

2,389
134
3
2,526

The net components of deferred income tax recognized in the consolidated balance sheets are as follows:

Net assets
Net liabilities

2004

12,738
(1,943)

2003
(As restated - Note 2)

(in million pesos)

10,671
(1,934)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

103

ar2004confs_1_v05 Ninorev.fh11 4/26/05 8:16 PM Page 29 

The components of net deferred tax assets and liabilities are as follows:

Net assets

Unrealized foreign exchange losses
Interest charges capitalized
Allowance for doubtful accounts
Unearned revenues
Derivative instruments
Foreign exchange differential capitalized
Unamortized past service cost
Preferred stock subject to mandatory redemption
Pension and other benefits
Taxes and duties capitalized
Excess of fair value over cost of investment properties
Provisions for unrealized assets
Write-down of inventories at net realizable value
Others

Net liabilities

Derivative instruments
Net loss operating carryover, or NOLCO
Allowance for doubtful accounts
Unearned revenues
Foreign exchange differential capitalized
Interest charges capitalized
Unrealized foreign exchange losses
Write-down of inventories at net realizable value
Provisions for unrealizable assets
Others

Provision for (benefit from) income tax consists of:

Current
Deferred

2004

10,011
(4,558)
4,068
1,939
1,798
(1,520)
1,130
(1,042)
761
(582)
(106)
453
190
196
12,738

(2,938)
1,063
798
673
(644)
(485)
432
203
(1,217)
172
(1,943)

2003
(As restated - Note 2)

(in million pesos)

12,520
(4,766)
2,959
147
1,331
(1,642)
1,146
(1,748)
859
(646)
(111)
451
76
185
10,761

(1,838)
-
565
388
(756)
(555)
580
189
(86)
(421)
(1,934)

2004

2003

2002

(As restated - Note 2)

7,355
(2,407)
4,948

(in million pesos)
1,706
(2,251)
(545)

728
160
888

The reconciliation between the provision for (benefit from) income tax at the applicable statutory tax rates and the actual provision for
(benefit from) income tax follows:

Provision for (benefit from) income tax at statutory tax rate
Tax effects of:

Income not subject to tax
Income subject to final tax
Income subject to lower tax rate
Non-deductible expenses
Equity share in net losses of investees including provision  for decline in value of investments

in associates

Write-off (reversal) of deferred income tax assets
Others

Actual provision for (benefit from) income tax

2004

2003

2002

(As restated - Note 2)

10,534

(2,213)
(201)
58
1,231

24
(4,485)
-
4,948

(in million pesos)
536

(6,638)
(243)
(49)
1,431

542
3,879
(3)
(545)

(4,948)

(2,918)
(130)
(119)
919

43
8,041
-
888

Mabuhay Satellite and Subic Telecom are registered as Subic Bay Freeport Enterprises while Clark Telecom is registered as a Clark
Special Economic Zone Enterprise under R.A. No. 7227, otherwise known as the Bases Conversion and Development Act of 1992, or
the Act.  As registrants, Mabuhay Satellite, Subic Telecom and Clark Telecom are entitled to all the rights, privileges and benefits
established thereunder including tax and duty-free importation of capital equipment and special income tax rate of 5% of gross income,
as defined in the Act.

On December 22, 2000, the Philippine Board of Investments, or BOI, approved ePLDT’s registration as a new information technology
service firm in the field of services related to its internet data center on a pioneer status.  As such, ePLDT enjoys, among other incentives,
a six-year income tax holiday from January 2001.

104    PLDT ANNUAL REPORT 2004

ar2004confs_1_v05 Ninorev.fh11 4/26/05 6:43 PM Page 30 

AHEAD OF THE CURVE

On May 3, 2001, the BOI awarded Smart pioneer status for its expansion projects entitling it to a three-year income tax holiday which
expired in May 2004.  The tax incentive was availed on the basis of incremental income generated from said expansion project.  In
addition, on July 12, 2001, the BOI awarded Smart pioneer status for its payment infrastructure projects entitling it to enjoy a six-
year income tax holiday.  In this case, the tax incentive is availed for the entire taxable income of the project.

In 2004 and 2003, tax incentives availed amounted to Php2,208 million and Php6,425 million, respectively.

Smart’s deferred income tax assets and liabilities as at December 31, 2004 have been recorded to the extent that such deferred tax
assets are expected to be utilized against sufficient future taxable profit.

Certain deferred income tax assets have not been recognized as it is not probable that taxable profits will be sufficient against which
they can be utilized.  The components of deductible temporary differences for which no deferred tax asset is recognized in the consolidated
balance sheets are as follows:

Asset impairment
Unrealized foreign exchange losses
Allowance for doubtful accounts
Unearned revenues on co-location fees
MCIT
NOLCO
Provision for other assets
Unearned revenues on sale of prepaid cards
Others

Our consolidated unutilized NOLCO as at December 31, 2004 is detailed as follows:

Year Incurred
2002
2003
2004

Tax benefit at 32%
Unrecognized deferred income tax assets as at December 31, 2004

2004

10,090
1,938
746
470
305
29
133
73
40
13,824

Year Expiring
2005
2006
2007

2003
(As restated - Note 2)

(in million pesos)

11,384
1,792
733
251
79
4,317
5
351
46
18,958

(in million pesos)
3,329
4
80
3,413

1,092
(29)
1,063

7. Earnings Per Common Share

The following table presents information necessary to calculate the earnings per common share:

Net income (loss)
Less dividends on preferred shares
Net income (loss) applicable to common shares

Outstanding common shares at beginning of year
Effect of issuance of common shares during the year
Weighted average number of common shares
Earnings per common share

2004

28,044
1,529
26,515

2003

2002

(As restated - Note 2)

(in million pesos)

2,123
1,486
637

(16,353)
1,433
(17,786)

(in thousands, except per share amounts)
169,361
52
169,413
Php3.76

168,895
200
169,095
(Php105.18)

169,476
252
169,728
Php156.22

The computations of diluted earnings per share were anti-dilutive for the years ended December 31, 2004, 2003 and 2002; therefore,
the amounts reported for basic and diluted earnings per share were the same.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

105

ar2004confs_1_v05 Ninorev.fh11 4/26/05 2:46 AM Page 31 

Dividends Declared

Class

Approved

Preferred Shares Subject to Mandatory Redemption

Date
Record

Payable

Per Share

Amount

Total
(in million pesos)

Series V

Series VI

Series VII

Charged to income

10% Cumulative Convertible  Preferred Stocks

Series DD
Series CC
Series A, I, R, W, AA and BB
Series B, F, Q, V and Z
Series E, K, O and U
Series C, D, J, T and X
Series G, N, P and S
Series H, L, M and Y

Convertible Preferred Stocks
Series III

Cumulative Non-Convertible Redeemable

Preferred Stock

Series IV*

February 19, 2004
June 8, 2004
August 3, 2004
December 1, 2004

March 17, 2004
June 25, 2004
September 2, 2004
December 20, 2004

February 19, 2004
June 8, 2004
August 3, 2004
December 1, 2004

March 17, 2004
June 25, 2004
September 2, 2004
December 20, 2004

April 15, 2004
July 15, 2004
October 15, 2004
January 15, 2005

April 15, 2004
July 15, 2004
October 15, 2004
January 15, 2005

Php4.675
4.675
4.675
4.675

US$0.09925
0.09925
0.09925
0.09925

February 19, 2004
June 8, 2004
August 3, 2004
December 1, 2004

March 17, 2004
June 25, 2004
September 2, 2004
December 20, 2004

April 15, 2004
July 15, 2004
October 15, 2004
January 15, 2005

JP¥10.179725
10.179725
10.179725
10.179725

January 27, 2004
January 27, 2004
June 29, 2004
August 3, 2004
October 10, 2004
October 10, 2004
November 10, 2004
December 9, 2004

February 12, 2004
February 25, 2004
July 28, 2004
September 1, 2004
October 19, 2004
October 27, 2004
December 1, 2004
December 29, 2004

February 27, 2004
March 31, 2004
August 31, 2004
September 30, 2004
October 29, 2004
November 29, 2004
December 29, 2004
January 31, 2005

Php1.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00

February 19, 2004
June 8, 2004
August 3, 2004
December 1, 2004

March 17, 2004
June 25, 2004
September 2, 2004
December 19, 2004

April 15, 2004
July 15, 2004
October 15, 2004
January 15, 2005

US$1.029412
1.029412
1.029412
1.029412

January 27, 2004
May 4, 2004
August 3, 2004
November 11, 2004

February 17, 2004
May 26, 2004
August 25, 2004
November 25, 2004

March 15, 2004
June 15, 2004
September 15, 2004
December 15, 2004

Total
Charged to retained earnings

* Dividends are declared based on total amounts, not per share amounts.

Proposed Dividend Declaration

12
12
12
10

26
27
27
26

20
20
20
22
234

2
17
130
91
45
58
27
40
410

268
267
267
268
1,070

12
12
12
12
48
1,528

Class

Approved

Date
Record

Payable

Per Share

Amount

Total
(in million pesos)

10% Cumulative Convertible
Preferred Stock - Series DD

Common Stock

January 25, 2005
March 1, 2005

February 8, 2005
March 31, 2005

February 28, 2005
May 12, 2005

Php1.00
14.00

3
2,380

Retained earnings available for cash dividends amounted to Php10,126 million as at December 31, 2004.  Reconciliation of consolidated
deficit to Parent Company retained earnings is shown below:

Deficit in the consolidated financial statements
Adjustments relating to:

PAS 27 - Consolidated and Separate Financial Statements
PAS 36 - Impairment of Assets
PAS 40 - Investment Property

Retained earnings in the separate financial statements of the Parent Company

(in million pesos)
(10,220)

20,269
(2,025)
2,102
10,126

106

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AHEAD OF THE CURVE

8. Property, Plant and Equipment

This account consists of:

Cable
and wire
facilities

Central
office
equipment

Cellular
facilities Buildings

Vehicles,
furniture, and
other work
equipment

Communications
satellite

Information
origination/
termination
equipment

(in million pesos)

Land and
land
improvements

Property
under
construction

Total

96,087

73,532

57,617

18,680

24,303

15,496

5,685

2,508

12,954

306,862

(25,175)
70,912

(31,097)
42,435

(25,669)
31,948

(4,237)
14,443

(14,220)
10,083

(9,079)
6,417

(2,246)
3,439

(270)
2,238

(79)
12,875

(112,072)
194,790

70,912
7,277
(134)
(127)
(5,061)
72,867

42,435
2,127
(547)
(220)
(3,804)
39,991

31,948
9,516
(1,131)
-
(7,321)
33,012

14,443
596
(43)
-
(824)
14,172

10,083
4,760
(67)
(6)
(3,155)
11,615

6,417
1,127
-
-
(742)
6,802

3,439
1,024
(43)
-
(463)
3,957

2,238
58
(39)
-
(35)
2,222

12,875
(2,966)
(10)
(12)
-
9,887

194,790
23,519
(2,014)
(365)
(21,405)
194,525

102,958

76,117

64,092

19,083

28,474

15,709

6,108

2,563

9,972

325,076

(30,091)
72,867

(36,126)
39,991

(31,080)
33,012

(4,911)
14,172

(16,859)
11,615

(8,907)
6,802

(2,151)
3,957

(341)
2,222

(85)
9,887

(130,551)
194,525

At December 31, 2003

(As restated - Note 2)

Cost
Accumulated depreciation,

amortization and
impairment
Net book value

Year Ended

December 31, 2004
Net book value - beginning
Additions/Transfers - net
Disposals/Retirement
Impairment losses
Depreciation and amortization
Net book value - end

At December 31, 2004
Cost
Accumulated depreciation,

amortization and
impairment
Net book value

Substantially all our telecommunications equipment are purchased from outside the Philippines.  A significant source of financing for
such purchases are foreign loans requiring repayment in currencies other than Philippine pesos, principally in U.S. dollars (see Note
18 - Interest-bearing Financial Liabilities).  Interest, using an average capitalization rate of 7%, and net foreign exchange losses
capitalized to property, plant and equipment qualified as borrowing costs for the years ended December 31, 2004, 2003 and 2002
were as follows:

Interest
Foreign exchange losses (gains)

2004

595
74

2003

2002

(As restated - Note 2)

(in million pesos)
887
345

1,343
(38)

As at December 31, 2004, 2003 and 2002, the undepreciated capitalized net foreign exchange losses qualified as borrowing costs
amounted to Php5,528 million, Php6,105 million and Php6,406 million, respectively.

In 2004 and 2003, additional depreciation and amortization charges of Php2,297 million and Php5,251 million, respectively, were
recognized due to a change in the estimated useful lives of certain of Smart’s network assets owing to continuing network upgrade and
expansion.

Asset impairment and retirements recognized in 2004, 2003 and 2002 amounted to Php365 million, Php2,799 million and Php16,693
million, respectively.

In 2004, certain assets with net book values aggregating Php365 million were retired.  These assets relate primarily to certain international
facility equipment of PLDT Global and Subic Telecom in relation to our strategic direction to functionally integrate our international
fixed line business.

In 2003, asset impairment charges and retirements of Php2,799 million mainly consisted of Php974 million asset impairment charges
of ACeS Philippines and Php1,438 million impairment charges of Piltel and asset retirements amounting to Php387 million by ePLDT.
In June 2003, ACeS Philippines recognized an impairment provision of Php974 million in respect of certain ground equipment in
relation to the business of AIL after having determined certain factors which raised substantial doubt about AIL’s ability to continue
as a going concern.  See Note 9 - Investments in Associates - at equity for further discussion.  Piltel carried out an impairment review
on its E.O. 109 fixed wireline network assets (postpaid service) in December 2003.  This resulted in an asset impairment charge of
Php1,438 million based on the forecasted discounted cash flows from continued use of these assets.  The cash flows were discounted
at a nominal rate of 8% on a pre-tax basis.  In 2003, ePLDT retired certain assets with net book values aggregating Php387 million
primarily resulting from the abandonment of a reloadable chip-based cash card project and a change in software platform and selected
applications.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

107

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In 2002, asset impairment and write-off charges of Php16,713 million were recognized for E.O. 109 and AMPS/CDMA assets of Piltel.
Earlier in December 2002, Piltel recognized impairment losses in respect of its AMPS/CDMA and E.O. 109, assets valued at Php4,737
million and Php4,218 million, respectively.  For the AMPS/CDMA assets, the impairment resulted from Piltel’s decision to deactivate
all its AMPS/CDMA cell sites as the revenues generated from its AMPS/CDMA postpaid and prepaid services could no longer support
the cost of operating the network.  Piltel’s revenues from its AMPS/CDMA postpaid and prepaid services declined considerably in 2002
with the sustained success of Piltel’s and other cellular operators’ prepaid service.  The E.O. 109 assets written-off brought down the
net book value of these assets to their recoverable value, which was estimated using the net present value of future cash flows from
the E.O. 109 postpaid service.  Cash flows from the E.O. 109 prepaid or limited mobility service were no longer considered in computing
the recoverable value of the E.O. 109 assets as Piltel had terminated this service in February 2003.  Revenues from the E.O. 109
prepaid or limited mobility service, which uses N-AMPS cellular technology, were likewise unfavorably affected by the success of Piltel’s
and other cellular operators’ prepaid service.  N-AMPS or E.O. 109-limited mobility service assets of Php7,742 million were also written-
off in December 2002, with the decommissioning of all the N-AMPS cell sites in February 2003.

Certain property, plant and equipment have been restated to include the following amounts for capitalized leases as at December 31,
2004 and 2003:

Cost
Less accumulated depreciation

2004

Vehicles, furniture
and other network
equipment

863
410
453

Central office
equipment

361
269
92

Central office
equipment

Total
(in million pesos)
1,224
679
545

361
245
116

2003

Vehicles, furniture
and other network
equipment

574
153
421

Total

935
398
537

The following table describes all changes to the asset retirement obligations as at December 31, 2004 and 2003, respectively:

Asset retirement obligations at beginning of year
Liability recognition in transition
Accretion expense
Asset retirement obligations at end of year

9. Investments in Associates - At Equity

This account consists of:

ACeS International Limited (Note 8)
Mabuhay Space Holdings Limited
Stradcom International Holdings, Inc.
BayanTrade Dotcom, Inc.
ePDS, Inc.
Airborne Access Corporation
Digital Paradise, Inc. (Note 10)
Ad Tel, Inc.

Less accumulated impairment
Total cost and accumulated impairment and equity losses of associates

Investment of ACeS Philippines in AIL

2004

395
177
66
638

2004

1,614
885
616
97
6
2
-
-
3,220
3,212
8

(in million pesos)

2003

194
166
35
395

2003
(As restated - Note 2)

(in million pesos)

1,614
885
629
97
6
2
34
2
3,269
2,089
1,180

As at December 31, 2004, ACeS Philippines has a 20% investment in AIL, a company incorporated under the laws of the island of
Bermuda.  AIL owns the Garuda I satellite and the related system control equipment in Batam, Indonesia.

In December 1998, AIL and its 95% owned subsidiary, PT Asia Cellular Satellite, entered into an Amended and Restated Credit
Agreement, or Amended Agreement, to amend the original Credit Agreement entered into by PT Asia Cellular Satellite and its bank
creditors in 1997.  Under the Amended Agreement, AIL has, among others, assigned to the banks as collateral all of its tangible
properties, including the Garuda Satellite, the system control facilities and system control equipment.  On September 30, 2002, PT
Asia Cellular Satellite, AIL, as guarantor, P.T. Bank Internasional Indonesia, as security agent, and various banks signed a Rescheduling
Agreement, which amended the terms of the Amended and Restated Credit Agreement dated December 29, 1998, moving the principal
repayment dates to agreed periods with the final maturity date on January 31, 2012 (see Note 21 - Related Party Transactions).

In 2003, AIL has incurred recurring significant operating losses, negative operating cash flows, and significant levels of debt.  The
financial condition of AIL was partly due to the National Service Providers’, or NSPs, inability to generate the amount of revenues
originally expected as the growth in subscriber numbers have been significantly lower than budgeted.  These factors raise substantial
doubt about AIL’s ability to continue as a going concern.  On this basis, we recognized an impairment provision in respect of our
investment in AIL amounting to Php1,614 million.

108

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AHEAD OF THE CURVE

Investment of Mabuhay Satellite in Mabuhay Satellite Space Holdings Limited, or MSHL

In 1996, Mabuhay Satellite entered into a Joint Venture Agreement, or JVA, with Space Systems/Loral Inc., or SS/L, to form MSHL
for the purpose of providing high-power Ku-Band satellite transmission services using the payload which was added by SS/L aboard
Agila II.  Under the terms of the JVA, SS/L is required to convey title to the Additional Payload to MSHL in consideration for SS/L’s
35% equity interest in MSHL and Mabuhay Satellite is required to pay SS/L US$19 million for a 65% equity interest in MSHL.

In 2000, SS/L filed a Notice of Default and Termination against Mabuhay Satellite arising from the latter’s failure to amicably resolve
its unpaid obligation to SS/L under the JVA.  In 2002, the arbitration panel handed down its decision and provided for payment by
Mabuhay Satellite to SS/L of the principal amount of US$10 million plus accrued interest at 9% per annum.  On June 30, 2003,
Mabuhay Satellite and SS/L concluded a US$15 million settlement agreement under which Mabuhay Satellite leased two transponders
on a life-term basis to SS/L and had offset the lease charges due from SS/L and its receivables from Loral Skynet Network Services,
Inc. (formerly known as the Loral Cyberstar, Inc.), among others, for a full and final settlement of the arbitration decision.  The agreement
was subsequently approved by Mabuhay Satellite’s creditors in March 2004.

In accordance with the settlement agreement, Mabuhay Satellite and SS/L shall proceed to dissolve the joint venture under a separate
agreement, for which each of the parties shall receive title over such number of transponders owned by the joint venture in proportion
to their respective interests.  On the basis of the joint venture dissolution, we recognized an impairment provision in respect of our
investment in MSHL of Php423 million in 2004.

Investment in Stradcom International Holdings, Inc., or SIHI

ePLDT has 22.5% interest in convertible securities of SIHI, the parent company of Stradcom Corporation, which has an existing
concession agreement with the Philippine Government for the modernization of the Philippine Land Transportation Office, including
the computerization of driver’s license issuance, vehicle registration and traffic adjudication systems.  SIHI has been incurring losses
from the start of operations with recorded capital deficiency since then.  On this basis, we recognized an impairment provision in respect
of our investment in SIHI of Php616 million in 2004.

Investment in BayanTrade Dotcom, Inc., or BayanTrade

BayanTrade was incorporated and registered with the SEC on August 8, 2000 to provide:  (a) business-to-business electronic purchasing
marketplace to link buyers and suppliers of good services over the Internet; (b) electronic catalogue purchasing facilities over the Internet
to buyers and suppliers; (c) link-up with similar horizontal markets and vertical markets across the Asia-Pacific Region and the world;
and (d) such facilitating services incidental to the business.

Investment in ePDS, Inc., or ePDs

On June 30, 2003, ePLDT signed a Joint Venture Agreement with DataPost Pte Ltd. (DataPost), a subsidiary of Singapore Post, and
G3 Worldwide ASPAC (Spring), pursuant to which the parties formed ePDS, a bills printing company which will do laser printing and
enveloping services for statements, bills and invoices, and other value-added services to companies in the Philippines.  ePLDT has a
50% interest in ePDS, while DataPost has a 30% interest.  Spring, the largest international mail services provider, owns the remaining
20%.  ePDS has an initial paid-up capital of Php11 million.

Investment in Airborne Access Corporation, or Airborne Access

On August 31, 2003, ePLDT signed a Memorandum of Agreement with Airborne Access to acquire a 20% interest at a purchase price
of Php2 million.  Airborne Access, a pioneering wireless internet service provider, caters primarily to mobile professionals by delivering
wireless internet access to its subsidiaries through more than 44 hotspots throughout Metro Manila.

10. Business Combinations

Acquisition of Wolfpac Mobile, Inc., or Wolfpac

In October 2003, Smart acquired a majority 80% interest in Wolfpac for a total consideration of Php180 million of which Php90 million
was paid in 2003 and the balance in April 2004.  Prior to the acquisition, Wolfpac (then known as “Wolfpac Communications, Inc.”)
was one of Smart’s leading content providers and the only Philippine content provider to have been nominated twice at the annual GSM
Congress for successes in application developments.  The acquisition provides Smart with the opportunity to have a direct link to the
content development community, a key differentiator in wireless communication service.  The purchase consideration has been allocated
to the assets and liabilities on the basis of fair values at the date of acquisition.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

109

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The fair values of the identifiable acquired assets and liabilities of Wolfpac are as follows:

Property, plant and equipment
Intangible assets - technology applications
Cash and cash equivalents
Receivables
Prepayments and other current assets

Accounts payable
Deferred income tax liabilities - intangible assets
Due to related parties

Fair value of net assets

(in million pesos)

6
317
7
1
1
332
(3)
(101)
(3)
(107)
225

Fair value of intangible assets was determined by discounting Wolfpac’s cash flows for the next three years from acquisition date at
8% per annum.  The net cash outflow on acquisition was Php173 million, representing cash payment of Php180 million and cash
acquired from Wolfpac of Php7 million.

Acquisition of Meridian Telekoms, Inc., or Meridian

On September 2, 2004, Smart entered into a Sale and Purchase Agreement to acquire 100% of Meridian, a company primarily engaged
in providing wireless broadband and data services to small and medium-scale enterprises in the Philippines, for a total consideration
of US$45 million of which payments of US$11 million and US$7 million were made in 2004 and US$4 million in January 2005; the
balance of US$23 million is payable on December 31, 2005.  The acquisition aims to strengthen Smart’s position in the wireless data
segment and is in line with Smart’s overall strategy of providing the widest range of innovative wireless services.

The purchase consideration has been allocated to the assets and liabilities on the basis of fair values at the date of acquisition.

Property, plant and equipment
Intangible assets - franchise
Cash and cash equivalents
Receivables
Inventories and supplies
Prepayments and other current assets

Accounts payable
Deferred income tax liabilities - intangible assets
Due to related parties
Unearned revenues and other liabilities

Fair value of net assets

(in million pesos)
219
3,638
4
28
10
14
3,913
(27)
(1,164)
(13)
(86)
(1,290)
2,623

Carrying values of current assets and liabilities approximate their realizable values.  Property, plant and equipment are stated at
replacement cost, net of accumulated depreciation, while fair value of the intangible asset was determined by using comparable market
values.

As at December 31, 2004, the net cash outflow on acquisition was Php948 million, representing cash payments of Php1,004 million,
cash acquired from Meridian of Php5 million and cost directly related to business combination of Php51 million.

Acquisition in Digital Paradise, Inc., or Digital Paradise

As at June 24, 2004, ePLDT has a 67.79% equity interest in Digital Paradise, an internet cafe business which owns and operates the
Netopia Internet Cafe chain of stores.  ePLDT’s investment in debt securities of Netopia Computer Technologies, Inc. (Netopia) amounting
to Php24 million as at December 31, 2002 was assigned to Digital Paradise in exchange for a 41% equity interest in Digital Paradise
in 2003.  As at December 31, 2004, Digital Paradise operates 125 Internet cafe chains nationwide.

ePLDT’s subscriptions liability to Digital Paradise as at December 31, 2004, amounted to Php106 million, payable in six equal monthly
installments until June 2005.

110

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11. Investment Properties

Balance at beginning of year
Additions (subsequent expenditures)
Net loss from fair value adjustment
Balance at end of year

AHEAD OF THE CURVE

2004

761
3
(21)
743

2003
(As restated - Note 2)

(in million pesos)

776
16
(31)
761

Investment properties are stated at fair values, which have been determined based on latest valuations performed by an independent
firm of appraisers.  The valuation undertaken was based on an open market value, supported by market evidence in which assets could
be exchanged between a knowledgeable willing buyer and a knowledgeable willing seller in an arm’s-length transaction at the date of
valuation, in accordance with international valuation standards.

12. Goodwill and Intangible Assets

This account includes intangible assets - technology application arising from the acquisition of Wolfpac and intangible assets - franchise
arising from acquisition of Meridian as discussed in Note 10 - Business Combinations.

Movements in the goodwill and intangible assets during the years are as follows:

2004

Intangible
assets

317
3,638
3,955

(5)
(176)
(181)
3,774

Goodwill

498
30
528

(438)
-
(438)
90

Total
(in million pesos)

Goodwill

815
3,668
4,483

(443)
(176)
(619)
3,864

498
-
498

(402)
(36)
(438)
60

2003

Intangible
assets

-
317
317

-
(5)
(5)
312

Total

498
317
815

(402)
(41)
(443)
372

Cost
Balance at beginning of year
Additions
Balance at end of year

Accumulated amortization and impairment
Balance at beginning of year
Additions
Balance at end of year
Net balance

13. Notes Receivable

Investment of ePLDT in Debt Securities of Technology Support Services, Inc. (formerly First Advance Multi-Media Entertainment Corp.,
or FAME)

On June 1, 2004, ePLDT and FAME entered an agreement whereby ePLDT would grant a seven-year non-interest bearing loan to FAME
amounting to US$3.1 million.  At the option of ePLDT, the loan is convertible into 20% of the total outstanding capital stock of FAME
at any time during the life of the outstanding loan.

On August 20, 2004, FAME changed its corporate name into Technology Support Services, Inc., or TSSI.

On September 14, 2004, ePLDT entered into a second agreement with TSSI whereby ePLDT would grant another seven-year non-interest
bearing loan to TSSI amounting to US$3.1 million.  At the option of ePLDT, the loan is convertible into another 20% of the outstanding
capital stock of TSSI at any time during the life of the outstanding loan.  As at December 31, 2004, total loan of ePLDT to TSSI amounts
to US$5.1 million.  The remaining balance of the loan of US$1.1 million would be released to TSSI subject to meeting certain conditions.

ePLDT has not yet converted its investment in debt securities to TSSI’s shares of stock as at December 31, 2004.  TSSI would be the
systems integrator for the internet and mobile telephone gaming project.

The fair value of the debt instrument was computed as the present value of estimated future cash flows.  The cost of the instrument
approximates the fair value computed as at December 31, 2004.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

111

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14. Cash and Cash Equivalents

This account consists of:

Cash on hand and in banks
Temporary investments

2004

4,750
22,571
27,321

2003
(As restated - Note 2)

(in million pesos)

2,736
16,636
19,372

Cash in banks earns interest at prevailing bank deposit rates.  Temporary investments are made for varying periods of up to two months
depending on our immediate cash requirements, and earn interest at prevailing short-term deposit rates.  Due to the short-term nature
of such transactions, the carrying value approximates the fair value of our temporary investments.

15. Trade and Other Receivables

This account consists of receivables from:

Customers and carriers
Others

Less allowance for doubtful accounts

2004

27,280
1,192
28,472
18,068
10,404

2003
(As restated - Note 2)

(in million pesos)

30,245
877
31,122
14,214
16,908

Receivables from carriers represent receivables arising from interconnection agreements with other telecommunications carriers.  The
aforementioned receivable balances are shown net of related payables to the same telecommunications carriers because an established
right of offset exists.

On October 10, 2002, PLDT entered into a Receivables Purchase Deed, or RPD, with a foreign financial institution, or the Purchaser,
under which PLDT agreed (1) to sell its receivables from certain eligible foreign carriers for an advance payment of US$50 million, of
which, US$28 million remains outstanding as at December 31, 2004, and (2) to service, administer and collect the receivables on
behalf of the Purchaser.  Under the RPD, the Purchaser has no recourse to PLDT should an eligible carrier fail or refuse to settle the
assigned/purchased receivables, except when PLDT commits a breach of its representations and warranties under the RPD.

Sale of receivables under the RPD amounted to US$10 million (Php576 million) and US$11 million (Php616 million) for the years
ended December 31, 2004 and 2003, respectively.  Loss on sale of receivables under the RPD amounted to US$1 million (Php75
million) and US$2 million (Php86 million) for the years ended December 31, 2004 and 2003, respectively.

2004

1,357
1,895

389
985
394
2,140

2003
(As restated - Note 2)

(in million pesos)

1,112
1,601

1,078
1,318
486
2,676

16. Inventories and Supplies

This account consists of:

Terminal and cellular phone units:

At net realizable value
At cost

Spare parts and supplies:
At net realizable value
At cost
Others (At cost)

112

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AHEAD OF THE CURVE

17. Equity

The movement of PLDT’s capital account follows:

Preferred Stock - Php10 par value

Series  A
to EE

III

IV

Common Stock - Php5 par value

No. of Shares

Total
Preferred
Stock

Amount

No. of
Shares

(in million shares and pesos)

372
37
(3)
-

406

406
5
(1)

410

410
1
(2)
409

5
-
-
-

5

5
-
-

5

5
-
-
5

36
7
-
(7)

36

36
-
-

36

36
-
-
36

823

413
44
(3)
(7)

447

447
5
(1)

451

451
1
(2)
450

Php8,230

Php4,129
440
(23)
(72)

Php4,474

Php4,474
52
(21)

Php4,505

Php4,505
9
(17)
Php4,497

234

168
-
1
-

169

169
-
-

169

169
-
1
170

Amount

Php1,170

Php845
-
2
-

Php847

Php847
-
-

Php847

Php847
2
2
Php851

Authorized
Outstanding
Balance at January 1, 2002

Issuance
Conversion
Redemption

Balance at December 31, 2002

(As restated - Note 2)

Balance at January 1, 2003

Issuance
Conversion

Balance at December 31, 2003

(As restated - Note 2)

Balance at January 1, 2004

Issuance
Conversion

Balance at December 31, 2004

Preferred Stock

The preferred stock is non-voting, except as specifically provided by law, and is preferred as to liquidation.

The Series A to EE 10% Cumulative Convertible Preferred Stocks earn cumulative dividends at an annual rate of 10%.  After the lapse
of one (1) year from the last day of the year of issuance of a particular series of 10% Cumulative Convertible Preferred Stock, any holder
of such series may convert all or any of the shares of 10% Cumulative Convertible Preferred Stock held by him into fully paid and non-
assessable shares of Common Stock of PLDT, at a conversion price equivalent to 10% below the average of the high and low daily sales
price of a share of Common Stock on the PSE, or if there shall have been no such sales on the PSE on any day, the average of the bid
and the asked prices of a share of Common Stock of PLDT at the end of such day on such Exchange, in each such case averaged over
a period of thirty (30) consecutive trading days prior to the conversion date, but in no case shall the conversion price be less than the
price set by the Board of Directors which as at December 31, 2004, was Php5.00 per share.  The number of shares of Common Stock
issuable at any time upon conversion of one share of SIP Cumulative Convertible Preferred Stock shall be determined by dividing
Php10.00 by the then applicable conversion price.

In case the shares of Common Stock at anytime outstanding shall be subdivided into a greater or consolidated into a lesser number of
shares, then the minimum conversion price per share of Common Stock shall be proportionately decreased or increased, as the case
may be and in the case of a stock dividend, such price shall be proportionately decreased, provided, however, that in every case the
minimum conversion price shall not be less than the par value per share of Common Stock.  In the event the relevant effective date
for any such subdivision or consolidation of shares or stock dividend occurs during the period of thirty (30) trading days preceding the
presentation of any shares of 10% Cumulative Convertible Preferred Stock for conversion, a similar adjustment shall be made in the
sales prices applicable to the trading days prior to such effective date utilized in calculating the conversion price of the shares presented
for conversion.

In case of any other reclassification or change of outstanding shares of Common Stock, or in case of any consolidation or merger of
PLDT with or into another corporation, the Board of Directors shall make such provisions, if any, for adjustment of the minimum
conversion price and the sales price utilized in calculating the conversion price as the Board of Directors, in it sole discretion, shall
deem appropriate.

At PLDT’s option, the Series A to EE 10% Cumulative Convertible Preferred Stock are redeemable at par value plus accrued dividends
five years after the year of issuance.

On January 27, 2004, the Board of Directors designated 1 million shares of serial preferred stock as Series EE 10% Cumulative
Convertible Preferred Stock for issuance throughout 2004.

On December 9, 2004, the Board of Directors designated 500,000 shares of serial preferred stock as series FF 10% Cumulative
Convertible Preferred Stock for issuance throughout 2005.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

113

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The Series III Convertible Preferred Stock earns cumulative dividends at an annual rate of US$3.50 a share payable quarterly, free
and clear of Philippine withholding taxes.  It is convertible into Common Stock at the option of the holder at any time, at the conversion
price of US$29.19 per Common Stock (equivalent to a conversion ratio of 1.7129 shares of Common Stock for each share of Series
III Convertible Preferred Stock, each share of Series III Convertible Preferred Stock being valued for this purpose at its reference amount
of US$50 a share), subject to adjustment in certain events; and are not redeemable.  Upon liquidation of PLDT, holders of the Series
III Convertible Preferred Stock will be entitled to receive liquidating distributions equivalent to Php11 per share, plus accrued and
unpaid dividends to the date of distribution, subject to the prior rights of creditors.

The Series IV Cumulative Non-Convertible Redeemable Preferred Stock earns cumulative dividends at an annual rate of 13.5% based
on the paid-up subscription price.  It is redeemable at the option of PLDT at any time one year after subscription and at the actual
amount paid for such stock, plus accrued dividends.  On February 26, 2002, the Board of Directors called for the payment of a portion
of the balance of the subscription price of the Series IV Cumulative Non-Convertible Redeemable Preferred Stock amounting to Php72
million, which was paid on March 5, 2002.  On March 22, 2002, PLDT redeemed 60 million shares out of the 360 million subscribed
shares of its Series IV Cumulative Non-Convertible Preferred Stock and paid Php72 million, representing the redemption price plus
unpaid dividends up to the date of redemption.

The provisions of certain subscription agreements involving preferred stock have an effect on the ability of PLDT to, without written
consent, sell certain assets and pay cash dividends unless all dividends for all past quarterly dividend periods have been paid and
provision has been made for the currently payable dividends.

18. Interest-bearing Financial Liabilities

This account consists of the following:

Long-term Portion of Interest-bearing Financial Liabilities

Long-term debt
Obligations under capital lease (Note 8)
Preferred stock subject to mandatory redemption

Interest-bearing Financial Liabilities Maturing Within One Year

Notes payable:
   Bank loans
   Commercial paper
Obligations under capital lease maturing within one year (Note 8)
Long-term debt maturing within one year

2004

121,012
601
14,375
135,988

58
-
425
28,018
28,501

2003
(As restated - Note 2)

(in million pesos)

152,646
729
12,735
166,110

200
1,933
295
23,810
26,238

Unamortized debt discount, representing debt issuance costs and any difference between the fair value of consideration given or received
on initial recognition, included in following financial liabilities are as follows:

Long-term debt
Obligations under capital lease (Note 8)
Preferred stock subject to mandatory redemption
Total unamortized debt discount

2004

10,440
741
6,182
17,363

2003
(As restated - Note 2)

(in million pesos)

7,904
714
7,772
16,390

The following table describes all changes to unamortized debt discount as at December 31, 2004 and 2003.

Unamortized debt discount at beginning of year
Additions during the year (Note 18)
Accretion during the year charged to financing cost (Note 5)
Revaluations
Settlement during the year (Note 18)
Unamortized debt discount at end of year

2004

16,390
7,765
(3,452)
474
(3,814)
17,363

2003
(As restated - Note 2)

(in million pesos)

17,416
91
(2,667)
1,595
(45)
16,390

114

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AHEAD OF THE CURVE

Long-Term Debt

Long-term debt consists of:
Description

U.S. Dollars

Export Credit Agencies-Supported Loans:
Kreditanstalt für Wiederaufbau, or KfW

  Finnish Export Credit or Finnvera

  Nippon Export and Investment Insurance of Japan,

   or NEXI

  Japan Bank for International Cooperation,

   or JBIC/Co-financing Banks
Others

Fixed Rate Notes
Term Loans:

Debt Exchange Facility
GSM Network Expansion Facilities
Nederlandse Financierings-Maatschappij Voor
   Ontwikkelingslanden N.V., or FMO

  Multi-currency Term Loan
  Others
Restructured Loans
Satellite Acquisition Loans

Interest Rates

2004

2003
(As restated - Note 2)

(in millions)

5.65% - 8.03% and US$ LIBOR
+ 0.55% - 2.5%
6.36% - 7.75% and US$ LIBOR
+ 1.30% - 1.425%
US$ LIBOR +1%

6.56% - 7.95% and US$ LIBOR
+ 0.65% - 1.55%
5.83% - 7.89% and US$ LIBOR
+ 0.15% - 4.30% and
CXC's cost + 0.20%

7.85% - 11.375%

2.25% and US$ LIBOR + 1%
4.49% and US$ LIBOR + 3.25%
US$ LIBOR + 1.95% - 2.05%

US$351

Php19,793

US$398

Php22,099

159

74

44

104

8,964

4,179

2,459

5,871

242

58

66

146

13,427

3,218

3,644

8,116

US$732
1,220

Php41,266
68,795

US$910
1,401

Php50,504
77,880

155
125
51

8,721
7,046
2,862

-
30
75

-
1,682
4,161

US$ LIBOR + 3.65%
5.83% and LIBOR + 0.40% - 3.625%
3M US$ LIBOR + 1%
US$ LIBOR + 1.75% and 5.6%

-
33
85
72
US$2,473

-
1,863
4,815
4,064
Php139,432

52
42
132
85
US$2,727

2,872
2,364
7,310
4,722
Php151,495

Japanese Yen

JBIC's Overseas Investment Loan, or OIL
Export Credit Agency-Supported Loan:

NEXI, Supported Loan
Multi-currency Term Loan
Restructured Loans

2.125%
JP¥ LIBOR + 1.70%

JP¥ LIBOR + 3.85%
JP¥ LIBOR + 1%

Philippine Pesos

Peso Fixed Rate Corporate Notes
Term Loans:

JBIC 4 Program
Secured Term Loans

Other Unsecured Term Loans

Restructured Loans

Less portion maturing within one year

Total long-term debt

14% - 15.816%

11.18%
11.6% - 24% and 91-day T-Bill
+ 4% and 90-day PHIBOR + 3%
12.81% - 17.5%
90-day T-Bill + 1%

JP¥9,760
2,205

-
-
JP¥11,965

-

-
-

-
-
-

JP¥9,760
-

10,566
13,407
JP¥33,733

-

-
-

-
-
-

5,363
1,212

-
-
6,575

1,675

680
305

-
363
3,023
149,030
28,018

5,068
-

5,487
6,963
17,518

2,173

1,284
130

542
3,314
7,443
176,456
23,810

Php121,012

Php152,646

Note:  Amounts presented are net of unamortized debt discount and debt issuance cost.

The scheduled maturities of our outstanding consolidated long-term debt at nominal values as at December 31, 2004 are as follows:

Year
2005
2006
2007
2008
2009
2010 and onwards

U.S. Dollar Loans

JP¥ Loans

In U.S. Dollar

In Php

In JP¥

In Php

Php Loans
In Php

(in millions)

448
410
487
100
251
962

25,282
23,131
27,439
5,583
14,137
54,186

3,420
3,418
3,418
1,709
-
-

1,879
1,878
1,879
939
-
-

870
852
78
67
56
1,214

Total
In Php

28,031
25,861
29,396
6,589
14,193
55,400

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

115

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U.S. Dollar loans

Export Credit Agencies-Supported Loans

In order to obtain imported components for our network infrastructure in connection with our expansion and service improvement
programs, we have obtained loans extended and/or guaranteed by various export credit agencies.  These financings account for a
significant portion of our indebtedness.

     Kreditanstalt für Wiederaufbau, or KfW

KfW, a German state-owned development bank, is PLDT’s largest single creditor.  As at December 31, 2004, we owed US$351 million
aggregate principal amount of debt to KfW, as follows:

• US$262 million provided under various export credit agency-backed facilities, of which US$152 million was in connection with
our expansion and service improvement programs and US$110 million in connection with the US$149 million refinancing facility
discussed below; and

• US$89 million provided for the 15% downpayment portion and credit facilities without guarantee/insurance cover from the export
credit agencies, of which US$30 million was in connection with the US$149 million refinancing facility discussed in the following
paragraphs.

On January 25, 2002, PLDT signed two loan agreements with KfW, which provided PLDT with a US$149 million facility to refinance
in part the repayment installments under its existing loans from KfW due from January 2002 to December 2004.  The facility is
composed of a nine-year loan, inclusive of a three-year disbursement period and a two-year grace period during which no principal is
payable.  It partly enjoys the guarantee of HERMES, the export credit agency of the Federal Republic of Germany.  We have drawn
US$140 million (Php7,885 million) under this facility as at December 31, 2004.  PLDT waived further disbursements under this
refinancing facility effective September 1, 2004.  Thus, the undrawn portion of US$9 million was cancelled.

Of the amounts outstanding under these KfW loans, US$83 million of our KfW loans will mature in 2005, US$57 million in 2006,
US$78 million in 2007, US$58 million in 2008, US$44 million in 2009 and US$31 million in 2010.  Principal amortization on these
loans is generally payable in equal semi-annual installments.

     Finnish Export Credit, plc or Finnvera

As at December 31, 2004, US$162 million aggregate principal amount of Smart’s debts provided by various banks under export credit
agency-backed facilities in connection with Smart’s Phases 1, 2, 3, 4, part of 5A and 5B GSM expansion programs are covered by
guarantees from Finnvera, the Finnish export credit agency, for 95% of political risk and 50% of commercial risk.

Of the amounts outstanding under these Finnvera guaranteed loans, US$95 million will mature in 2005 and US$67 million will mature
in 2006.  Principal amortization on these loans is generally payable in equal semi-annual installments.

     Nippon Export and Investment Insurance of Japan, or NEXI

On November 28, 2002, Smart signed a US$100 million term loan facility supported by NEXI of which US$60 million was drawn on
November 28, 2003 and US$40 million on April 5, 2004.  This loan is payable semi-annually over four years in eight equal installments
starting May 28, 2004 with final repayment due in November 2007.  Outstanding balance as at December 31, 2004 is US$75 million.

     Japan Bank for International Cooperation, or JBIC/Co-financing Banks

As at December 31, 2004, PLDT owed US$44 million aggregate principal amount of debt to JBIC (formerly the Export-Import Bank
of Japan) and its co-financing banks under various facilities.  Of the amounts outstanding under these loans, US$14 million will mature
in 2005, US$13 million in 2006, US$10 million in 2007, US$4 million in 2008 and US$3 million in 2009.

     Other Export Credit Agency Supported Loans

PLDT has also obtained loans extended and/or guaranteed by other export credit agencies, including the Export-Import Bank of the
United States, and the respective export credit agencies of France, Italy, Israel, Sweden, Denmark, Canada, Australia, the United
Kingdom and Singapore, in the aggregate outstanding principal amount of US$104 million as at December 31, 2004.  Smart, likewise,
obtained loans guaranteed by export credit agencies of Norway and Italy amounting to US$8 million.  Of the amounts outstanding under
these loans, US$40 million will mature in 2005, US$33 million in 2006, US$24 million in 2007, US$4 million in 2008, US$2 million
in 2009 and US$1 million in 2010.

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AHEAD OF THE CURVE

Fixed Rate Notes

PLDT has the following non-amortizing fixed rate notes outstanding as at December 31, 2004 and 2003:

Principal
Amount

US$300,000,000
US$250,000,000
US$183,913,000
US$175,000,000
US$129,827,000
US$110,557,000
US$  88,263,000
US$  77,002,000

Term Loans

Interest
Rate

8.350%
11.375%
7.850%
10.500%
9.250%
9.875%
10.625%
10.625%

Maturity
Date

March 6, 2017
May 15, 2012
March 6, 2007
April 15, 2009
June 30, 2006
August 1, 2005
May 15, 2007
June 2, 2004

2004

2003
(As restated - Note 2)

(in millions)

Php16,658
13,661
10,315
9,777
7,289
6,223
4,872
-
Php68,795

US$294
243
199
174
175
138
98
77
US$1,398

Php16,362
13,511
11,090
9,663
9,702
7,675
5,438
4,278
Php77,719

US$296
242
183
174
129
110
86
-
US$1,220

     US$283 Million Term Loan Facility (Debt Exchange Facility)

On July 2, 2004, Smart acquired from Piltel’s creditors approximately US$289 million, or 69.4%, in the aggregate of the outstanding
restructured Piltel debt, in exchange for Smart debt.  Smart paid cash of US$1.5 million (Php84 million) and issued new debt of
US$283.3 million at fair value of Php8,390 million, net of debt discount amounting to Php7,464 million.  As at December 31, 2004,
unamortized discount amounted to Php7,238 million.

The breakdown of the total amount of Smart debt issued to participating Piltel creditors are as follows:

• 2007 Facility for US$0.2 million payable in full in December 2007;
• 2008 Facility for US$2.9 million payable in full in December 2008; and
• 2014 Facility for US$280.1 million payable in full in June 2014.

Interest for the above facilities is payable every quarter at a floating rate of three months US$ LIBOR plus 1.00% for the 2007 and
2008 facilities, and a fixed rate of 2.25% per annum for the 2014 facility.  Furthermore, a portion of the 2014 facility amounting to
US$144 million has a variable yield option whereby the creditor has an option to elect for an early repayment at a discount either in
December 2007 at 52.5% of the relevant debt amount or in December 2008 at 57.5% of the relevant debt amount.

     GSM Network Expansion Facilities

On September 13, 2004, Smart signed a US$104 million 5-year term loan facility supported by Finnish Export Credit PLc as the lender
with ABN AMRO Bank, Banque National de Paribas, Calyon, DBS Bank and Sumitomo Mitsui Banking Corporation as the Lead Arrangers.
The full amount of the facility was drawn in November 2004.  The loan will be payable over five years in ten equal payments starting
May 2005 with final repayment in November 2009.

On June 8, 2001, Smart signed its GSM Phase 5A financing comprised of US$195 million loans, of which US$30 million is owed to
Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V., or FMO, of the Netherlands, US$15 million to Nordic Investment
Bank and US$150 million to Finnvera.  Of the amounts owed to FMO and Nordic Investment Bank, US$22 million remained outstanding
as at December 31, 2004, are payable over five to six years, with final repayments due in March 2007 and June 2007.

     Local Exchange Transfer Loans

In connection with the transfer to PLDT of Smart’s local exchange business, PLDT entered into loan agreements with Nederlandse
Financierings-Maatschappij Voor Ontwikkelingslanden N.V., or FMO, of the Netherlands, Exportkreditnamden, or EKN, of Sweden and
Export Credits Guarantee Department, or ECGD, of the United Kingdom for loans in the principal amounts of US$135 million, US$36
million and US$27 million, respectively.  Approximately US$51 million of the FMO loan and US$25 million of the EKN and ECGD
loans were outstanding as at December 31, 2004.  The FMO loan will mature on September 1, 2007, and the EKN and ECGD loans
on December 31, 2007.

     Multi-currency Refinancing Facility

On September 4, 2002, PLDT signed a loan agreement with a syndicate of banks for a US$145 million multi-currency term loan facility
consisting of Japanese yen and U.S. dollar commitments of JP¥10,914 million and US$53 million, respectively.  This facility was split
into two tranches.  Tranche A was drawn on June 18, 2003 in the amount of JP¥7,723 million and US$34 million to refinance a portion
of the Japanese yen syndicated term loan which matured on the same date.  Tranche B was drawn on December 22, 2003 in the amount
of JP¥3,191 million and US$19 million to refinance a portion of US$52 million principal amount outstanding under the U.S. dollar
term loan which matured on the same date.  The outstanding balances of Tranches A and B of this multi-currency term loan amounting
to US$36 million and JP¥7,276 million originally with final maturity in December 2006 were prepaid on December 20, 2004.

     Restructured Loans

On June 4, 2001, Piltel completed the restructuring of approximately Php41 billion of indebtedness and other claims owed to banks,
trade creditors, bondholders and preferred shareholders, representing 98% of its total liabilities as at that date.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

117

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As a result of the restructuring:

a. 50% of the financial debt of each participating creditor was released in consideration for the allotment of Piltel Series K Class I
Convertible Preferred Stock.  One (1) Piltel Series K Class I Convertible Preferred Stock was exchanged for every Php340 worth of
debt for which it is being exchanged (converted into Pesos at an exchange rate of Php47.05 = US$1.00 for dollar-denominated
debt and Php1.00 = JP¥2.39522 for yen-denominated debt), which shares were immediately and mandatorily converted into PLDT
Convertible Preferred Stock.  One PLDT Series V, VI or VII convertible preferred share was issued for every five (5) Piltel Series K
Class I Convertible Preferred Stock.

b. Approximately half of the remaining 50% of all participating creditors’ (except for bondholders and preferred shareholders) financial
debt became their participation in a Tranche B Loan in the same currency as their previous financial debt and the other half became
their participation in a Tranche C Loan also in the same currency as their previous financial debt.  In the case of bondholders and
preferred shareholders, the remaining 50% of their financial debt became a participation in the Conversion Notes Facility and in a
single Tranche Peso loan (the Term Notes Facility), respectively.

On July 2, 2004, Smart acquired from Piltel’s creditors US$289 million or 69.4% of Piltel’s total outstanding restructured debt at
that time, in exchange for US$283.3 million in new debt of Smart and US$1.5 million in cash.  A gain on debt exchange transaction
amounting to Php4,419 million was recognized in our consolidated statement of income representing the difference between the fair
value of Piltel’s debt cancelled and/or exchanged for a cash and Smart’s debt amounting to Php12,893 million (net of debt discount
of Php3,359 million) and Smart’s consideration for the debt exchange including cash of Php84 million (US$1.5 million) and fair value
of newly issued debt amounting to Php8,390 million (net of debt discount of Php7,464 million).  This portion of Piltel’s debt has been
eliminated in consolidation as at December 31, 2004.

Piltel’s residual long-term debt to third parties consists of:

Description

Restructured debts
Philippine Pesos

10 year Tranche B
15 year Tranche C
15 year Term Notes Facility

U.S. Dollars

10 year Tranche B
15 year Tranche C
15 year Conversion Notes Facility

Japanese Yen

10 year Tranche B
15 year Tranche C

Total
Less unamortized discount (Note 2)

Unrestructured debt

U.S. Dollars

Convertible bonds

Total
Less current portion

2004

2003
(As restated - Note 2)

(in millions)

US$10
10
99
US$119

JP¥
-
JP¥

US$1

Php241
241
-
482

548
548
5,606
6,702

-
-
-
7,184
2,006
5,178

52
5,230
59
Php5,171

US$35
35
122
US$192

JP¥7,822
7,822
JP¥15,644

US$1

Php2,166
2,166
294
4,626

1,932
1,932
6,768
10,632

4,062
4,062
8,124
23,382
5,796
17,586

51
17,637
69
Php17,568

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AHEAD OF THE CURVE

The following is a summary of the key economic terms relating to the restructuring of the financial debt taking the form of Tranche B
Loan, Tranche C Loan, Term Notes Facility and Conversion Notes Facility.

Tranche B Loans

Tranche C Loans

Term Notes Facility

Conversion Notes Facility

Final maturity

10 years from June 4, 2001

15 years from June 4, 2001

Amortization

Years 1 and 2  -  0.00%
Years 3 to 9  -  0.10%
Year 10  -  99.30%

Years 1 and 2  -  0.00%
Years 3 and 4  -  0.10%
Year 5  -  2.00%
Years 6 to 14  -  10.00%
Year 15  -  7.80%

15 years plus 10 days from
June 4, 2001

Years 1 and 2  -  0.00%
Years 3 to 14  -  0.10%
Year 15  -  98.80%

Interest rate

Peso facility - Philippines 91-day treasury bill rate, or T-Bill Rate,
or the average of the 91-day T-Bill Rate and the 90-day Philippine
inter-bank offered rate, or PHIBOR, if 90-day PHIBOR is different
from the T-Bill Rate by more than 2.50%, plus 1.00% p.a.

U.S. dollar facilities - London interbank rate for U.S. dollar deposits,
or LIBOR, for three-month U.S. dollar deposits plus 1.00% p.a.

Yen facility - LIBOR interbank rate for Yen deposits for three-month
deposits plus 1.00% p.a.

181-day T-Bill Rate or the
average of the 181-day T-Bill
Rate and the 6-months PHIBOR,
if 6-months PHIBOR is different
from the T-Bill Rate by more than
2.50%, plus 1.00% p.a.

15 years from June 4, 2001

Years 1 and 2  -  0.00%
Years 3 and 4  -  0.10%
Year 5  -  1.05%
Years 6 to 9  -  5.05%
Year 10  -  54.65%
Years 11 to 14  -  5.00%
Year 15  -  3.90%

LIBOR for three-month deposits
plus 1.00% p.a.

The following is a summary of the key economic terms relating to the restructuring of the financial debt taking the form of Tranche B
Loan, Tranche C Loan, Term Notes Facility and Conversion Notes Facility.

Interest payment
dates

Quarterly in arrears

Semi-annually

Under the terms of the restructuring, PLDT issued a LOS for the benefit of Piltel and its creditors under which PLDT has agreed to
cover any funding shortfalls of Piltel up to a maximum amount of US$150 million less all amounts paid or committed to be paid to or
on behalf of Piltel or any of its subsidiaries or affiliates on or after March 23, 2000.  Under the LOS, PLDT shall provide funding to
Piltel in the event that the cash flow from Piltel’s operations fall short of the amount required by it to discharge in full its obligations
to any creditor of Piltel and all its operating and financing subsidiaries and affiliates.  PLDT is subject to contractual restrictions limiting
the amount of financial support it can provide to Piltel up to US$150 million.  As at December 31, 2004 and 2003, the undrawn
balance available under the PLDT LOS is US$50 million, approximately Php2,831 million and Php2,793 million, respectively, due to
prior investments made from March 23, 2000 to December 31, 2004 aggregating to US$100 million through PLDT’s subscription to
Class I Series J preferred shares of Piltel.

Piltel’s restructured obligations are secured by substantially all present and future assets of Piltel under the Mortgage Trust Indenture,
or MTI, dated June 4, 2001 between Piltel and Chase Manhattan Bank as security agent for the creditors, which established the security
arrangements relating to the restructured debts.  The participating creditors (other than the participating holders of the Peso Term Note
Facility) will share equally in first ranking security, while non-participating creditors and the participating holders of the Peso Term
Note Facility will share equally in second ranking security created under the MTI.  Such mortgage was approved by at least two-thirds
of Piltel’s stockholders at its annual meeting on April 18, 2001 and the NTC on May 18, 2001.

Satellite Acquisition Loans

Mabuhay Satellite has an existing Credit Agreement with the Export-Import Bank of the United States, or Ex-Im Bank, to finance a
portion of the cost of purchasing the Agila II Satellite.  In 2003, Ex-Im Bank of the United States approved, in principle, the re-profiling
of Mabuhay Satellite’s US$42 million debt with them by extending the maturity of the loan by 1 and 1/2 years to July 15, 2007 and
reducing the interest rate by 1%, to 5.6% from 6.6%.  The revised repayment terms have been approved by the majority of the local
creditor banks.

Mabuhay Satellite also has an existing Omnibus Agreement with a syndicate of local banks, or the Banks, which includes issuance of
irrevocable standby Letters of Credit with an aggregate stated value not exceeding US$31 million (Php1,763 million) in favor of U.S.
Ex-Im Bank of the United States, as security under the Credit Agreement and a term loan to Mabuhay Satellite in the aggregate amount
of US$41 million (Php2,301 million), which will mature on various dates from 2005 to 2007.

Mabuhay Satellite has constituted in favor of the Banks: (a) a first mortgage on its leasehold rights under a lease agreement entered
into with the Subic Bay Metropolitan Authority and the components of the satellite system; (b) an assignment of its rights under its
purchase contract for the satellite system; (c) an assignment of its rights under the transponder lease contracts to be entered into with
its shareholders and other parties and the revenues therefrom; and (d) an assignment of the applicable proceeds of insurance to be
taken on the satellite system.

Japanese Yen Debt

JBIC JP¥9,760 Million Overseas Investment Term Loan

On July 26, 2002, PLDT signed a loan agreement with JBIC for a credit facility of JP¥9,760 million under JBIC’s OIL program.  The
loan, which was drawn on July 31, 2002, will be amortized semi-annually beginning March 21, 2005 and will mature on March 21,
2008.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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NEXI Supported JP¥5,615 Million Syndicated Term Loan Facility

On June 11, 2003, PLDT signed a JP¥5,615 million syndicated term loan facility supported by NEXI, of which JP¥2,520 million was
drawn and JP¥2,205 million was outstanding as at December 31, 2004.  The undrawn balance of JP¥3,095 million was cancelled at
the end of the Availability Period on December 3, 2004. This loan is amortized semi-annually beginning December 2004 and will
mature in June 2008.

Philippine Peso Debt

Php2,770 Million Peso Fixed Rate Corporate Notes

In connection with PLDT’s service improvement and expansion programs, PLDT has entered into two loan agreements, pursuant to each
of which PLDT issued fixed rate corporate notes in three tranches.  Interest on each tranche is payable semi-annually.

Under the first loan agreement, PLDT borrowed an aggregate amount of Php1,500 million, of which Php230 million matured on
November 11, 2002, Php500 million matured on November 9, 2004 and Php770 million will mature on November 9, 2006.

Under the second loan agreement, PLDT borrowed an aggregate amount of Php1,270 million, of which Php360 million matured on
June 9, 2003, Php100 million will mature on June 9, 2005 and Php810 million on June 9, 2010.

Term Loans

JBIC 4 Program of the Development Bank of the Philippines

In connection with the Asia Pacific Cable Network 2 project, PLDT entered into a loan agreement with Citibank, N.A., as facility agent,
and a syndicate of banks in the aggregate principal amount of Php1,700 million, of which about Php680 million was outstanding as
at December 31, 2004.  The loan, which is funded under the JBIC Facility for Private Sector Development of the Development Bank
of the Philippines, will mature on October 26, 2005 and since April 2002 is payable in quarterly installments as set forth below:

Quarterly Payment Number

Payments 1-7
Payments 8-11
Payments 12-15

Secured Term Loans

Php150 Million Term Loan Facility

Percentage of Principal Payable on
Each Quarterly Payment Date

3.500%
8.875%
10.000%

On March 4, 2002, ePLDT entered into a three-year loan facility with Philippine Bank of Communications amounting to Php150 million.
The loan is payable in seven quarterly installments, with a grace period of one year, beginning year 2003.  The loan facility was fully
drawn on December 31, 2002.  The quarterly principal payments of Php15 million started in June 2003 with a balloon payment of
Php45 million in March 2005.  Interest on this loan is equivalent to 91-day T-bill rate plus 4% per annum payable quarterly in arrears.
The loan is secured by ePLDT’s deed of assignment of receivables of a subsidiary from a foreign customer and an investment in an
associate with an original cost of Php629 million.  As at December 31, 2004, the investment in this associate has been fully provided
for as disclosed in Note 9 - Investments in Associates - at equity.  As at December 31, 2004, the outstanding balance of this loan
amounted to Php45 million which will mature in 2005.

Php100 Million Term Loan Facility

On March 15, 2004, ePLDT entered into another three-year term loan facility with Asia United Bank amounting to Php100 million
for the payment of its outstanding short-term bank loan facility and for other working capital requirements.  The loan facility was fully
drawn as at December 31, 2004.  The loan is to be repaid in nine equal quarterly installments starting March 2005 with final repayment
in March 2007.  Interest on the loan is equivalent to 90-day PHIBOR plus 3% per annum payable quarterly in arrears.  The loan is
secured by a Mortgage Trust Indenture Agreement, or MTIA, on a parcel of land with a carrying value of Php279 million as at December
31, 2004.  As at December 31, 2004, the outstanding balance of this loan amounted to Php100 million, of which Php44 million will
mature in 2005.

Php149 Million Term Loan Facility

As at December 31, 2004, Vocativ, Inc., a wholly-owned call center subsidiary of ePLDT, has an outstanding 5-year term loan facility
of Php149 million with Asia United Bank for the payment of its additional capital expenditures and working capital requirements.
The loan is to be repaid in fourteen equal quarterly installments starting April 2006 with final repayment in July 2009.  Interest on
the loan is equivalent to 90-day PHIBOR plus 3% per annum payable quarterly in arrears.  The loan is secured by a Mortgage Participation
Certificate against the MTIA between ePLDT and Asia United Bank Corporation - Trust and Investments Group dated March 15, 2004
on a parcel of land, which excludes the buildings and improvements.

Unsecured Term Loans

Php1,000 Million Term Loan Facility

On June 14, 2001, Smart signed its GSM Phase 5A financing of Php1,000 million term loan.  The outstanding balance under this
facility of Php467 million was prepaid on June 28, 2004.

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AHEAD OF THE CURVE

Debt Covenants

Our debt instruments contain restrictive covenants, including covenants that could prohibit us from paying dividends on common stock
under certain circumstances, and require us to comply with specified financial ratios and other financial tests, calculated in conformity
with accounting principles generally accepted in the Philippines, at relevant measurement dates, principally at the end of each quarterly
period.  We have complied with all of our maintenance ratios as required under our loan covenants and other debt instruments.  In
addition, we are required to comply with certain ratios for the incurrence of capital expenditures in excess of US$10 million and
incurrence of indebtedness.

The principal factors that can negatively affect our ability to comply with financial ratios and other financial tests are depreciation of
the peso relative to the U.S. dollar, poor operating performance of PLDT and its consolidated subsidiaries, impairment or similar charges
in respect of investments or other long-lived assets that may be recognized by PLDT and its consolidated subsidiaries and increases
in our interest expenses.  Interest expense may increase as a result of various factors including issuance of new debt, the refinancing
of lower cost indebtedness by higher cost indebtedness, depreciation of the peso, the lowering of PLDT’s credit ratings or the credit
ratings of the Philippines, increase in reference interest rates, and general market conditions.  Since approximately 98% of PLDT’s
total debt is denominated in foreign currencies, principally in U.S. dollars, many of these financial ratios and other tests are negatively
affected by any weakening of the peso.

PLDT’s debt instruments contain a number of other negative covenants that, subject to certain exceptions and qualifications, restrict
PLDT’s ability to take certain actions without lenders’ approval, including: (a) incurring additional indebtedness; (b) prepaying other
debt; (c) making investments; (d) extending loans; (e) extending guarantees or assuming the obligations of other persons; (f) paying
dividends or other distributions or redeeming, repurchasing or otherwise acquiring shares of PLDT’s capital stock; (g) disposing of all
or substantially all of its assets or of assets in excess of specified thresholds of its tangible net worth; (h) entering into management
contracts providing for the management of its business or operations by a third party; (i) creating any lien or security interest;
(j) permitting set-off against amounts owed to PLDT; (k) merging or consolidating with any other company; (l) entering into transactions
with stockholders and affiliates; and (m) entering into sale and leaseback transactions.

Further, certain of PLDT debt instruments contain provisions wherein PLDT may be required to repurchase or prepay certain indebtedness
in case of change in control of PLDT.

PLDT’s debt instruments also contain customary and other default provisions that permit the lender to accelerate amounts due or
terminate their commitments to extend additional funds under the debt instruments.  These default provisions include: (a) cross-defaults
and cross-accelerations that permit a lender to declare a default if PLDT is in default under another debt instrument; in some cases,
the cross-default provision is triggered upon a payment or other default permitting the acceleration of PLDT’s debt, whether or not the
defaulted debt is accelerated.  In other cases, the cross-default provision requires the defaulted loan to be accelerated.  In some debt
instruments, the cross-default provision will be triggered only if the principal amount of the defaulted indebtedness exceeds a threshold
amount specified in these debt instruments; (b) failure by PLDT to meet certain financial ratio covenants referred to above; (c) the
occurrence of any material adverse change in circumstances that a lender reasonably believes materially impairs PLDT’s ability to
perform its obligations under its debt instrument with the lender; (d) the revocation, termination or amendment of any of the permits
or franchises of PLDT in any manner unacceptable to the lender; (e) the abandonment, termination or amendment of the project financed
by a loan in a manner unacceptable to the lender; (f) the nationalization or sustained discontinuance of all or a substantial portion of
PLDT’s business; and (g) other typical events of default, including the commencement of bankruptcy, insolvency, liquidation or winding
up proceedings by PLDT.

Smart’s debt instruments contain certain restrictive covenants, including covenants that prohibit Smart from paying dividends, redeeming
preferred stock, making distributions to PLDT or otherwise providing funds to PLDT or any affiliate without the consent of its lenders.
Also, Smart’s debt instruments contain certain restrictive covenants that require Smart to comply with specified financial ratios and
other financial tests at semi-annual measurement dates.   Smart has maintained compliance with all of its financial covenants.  The
agreements also contain customary and other default provisions that permit the lender to accelerate amounts due under the loans or
terminate their commitments to extend additional funds under the loans.  These default provisions include: (a) cross-defaults and cross-
accelerations that permit a lender to declare a default if Smart is in default under another loan agreement.  These cross-default provisions
are triggered upon a payment or other default permitting the acceleration of Smart debt, whether or not the defaulted debt is accelerated;
(b) failure by Smart to comply with certain financial ratio covenants; (c) any reduction in PLDT’s ownership of Smart’s shares below
51%; (d) any reduction in First Pacific’s and Metro Pacific Corporation’s collective direct and/or indirect ownership of PLDT’s common
stock below 17.5% of the total common stock outstanding; and (e) the occurrence of any material adverse change in circumstances
that the lender reasonably believes materially impairs Smart’s ability to perform its obligations under its loan agreements.

As at December 31, 2004, Piltel was not in compliance with the terms of convertible bonds with principal amount of US$0.7 million
(approximately US$0.9 million redemption price at the option of the holders).  Piltel may not be able to restructure or otherwise pay
the claims of its unrestructured debt.  However, default on and acceleration of Piltel’s unrestructured indebtedness does not create a
cross-default under Piltel’s restructured indebtedness or any indebtedness of PLDT or Smart.

The Credit and Omnibus Agreements of Mabuhay Satellite impose negative covenants which, among others, restrict material changes
in Mabuhay Satellite’s nature of business and ownership structure, any lien upon or with respect to any of its assets or to any right to
receive income, acquisition of capital stock, declaration and payment of dividends, merger, consolidation and sale with another entity
and incurring or guaranteeing additional long-term debt beyond prescribed amounts.

ePLDT’s loan agreement imposes negative covenants which, among other things, restrict ePLDT in regard to payment of cash dividends
or any other income or any capital distribution to PLDT, voluntary suspension of its entire business operations for a period of 60
consecutive days, dissolution of its legal existence, and creation of any encumbrances on the shares pledged.  One of ePLDT’s loan
agreement also requires ePLDT to comply with specified financial ratios and other financial tests at quarterly measurement dates.  The
agreement also contains customary and other default provisions that permit the lender to accelerate amounts due under the loan or
terminate their commitments to extend additional funds under the loan.  As at December 31, 2004, ePLDT has complied with all of
its financial covenants.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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Obligations Under Capital Lease

The future minimum payments for capitalized leases are as follows as at December 31, 2004:

Year

2005
2006
2007
2008
2009
2010 and onwards
Total minimum lease payments
Less amount representing interest
Present value of net minimum lease payments
Less capital lease maturing within one year
Long-term portion of obligations under capital lease

Municipal Telephone Projects

(in million pesos)

673
379
258
6
7
443
1,766
740
1,026
425
601

In 1993, PLDT entered into two lease agreements with the Philippine Department of Transportation and Communications, or DOTC,
covering telecommunications facilities in Bohol and Batangas established under the Municipal Telephone Act.  Under these agreements,
PLDT was granted the exclusive right to perform telecommunications management services, to expand services, and to promote the
use of the DOTC-contracted facilities in certain covered areas for a period of 15 years.  Title to the properties shall be transferred to
PLDT upon expiration of the lease term.  As at December 31, 2004, PLDT’s aggregate remaining obligation under this agreement was
approximately Php858 million.  In case of cancellation, PLDT is liable to pay Php100 million under each of the two contracts as
liquidated damages.

On June 1, 2004, PLDT served the DOTC a notice of termination of the lease agreement in respect of the telecommunications system
in Bohol which state of deterioration, obsolescence and disrepair have made it impossible for PLDT to continue managing, operating,
and maintaining the system.  Since 2002, PLDT has been advising the DOTC of the need to review the viability of the system as it
has infused more than Php200 million for upgrades and maintenance to keep the system operable.  Further, the enactment of R.A.
No. 7925, which negated the DOTC’s warranty to grant PLDT the exclusive right to provide telecommunication services in the areas
stipulated, prevented PLDT from achieving the originally projected profitability thereby rendering it impossible for PLDT to continue
fulfilling its obligation under the lease agreement.  Although several discussions have been held since then to seek a mutually acceptable
agreement, no amenable arrangement has been reached.  On June 30, 2004, the DOTC advised PLDT that the request for termination
of the lease agreement in Bohol has been referred to the Department of Justice, or DOJ, as government agencies are required to refer
all interpretation of contracts and agreements to the DOJ secretary as attorney-general of the national government.  As of the date of
this report, negotiations are on-going in efforts to reach a mutually beneficial arrangement for both parties.  As at December 31, 2004,
the net book value of the telecommunications system in Bohol, including PLDT’s additional capital expenditure relating to the
telecommunications system, and corresponding capital lease obligation amounted to Php42 million and Php735 million, respectively.

Other Long-term Capital Lease Obligations

The PLDT Group has various long-term lease contracts for a period of three years covering various office equipment.  In particular, Smart
and Piltel have capital lease obligations aggregating Php906 million as at December 31, 2004 in respect of office equipment and
facilities.

Under the terms of certain loan agreements and other debt instruments, PLDT may not create, incur, assume or permit or suffer to
exist any mortgage, pledge, lien or other encumbrance or security interest over the whole or any part of its assets or revenues or suffer
to exist any obligation as lessee for the rental or hire of real or personal property in connection with any sale and leaseback transaction.

Preferred Stock Subject to Mandatory Redemption

The movement of PLDT’s preferred stock subject to mandatory redemption follows:

Series V

Series VI

Series VII

2004

Balance at beginning of year
Issuance
Conversion
Accretion
Revaluation
Balance at end of year

2,053
-
(339)
390
-
2,104

5,435
-
(18)
751
74
6,242

5,247
-
-
457
325
6,029

Total
(in million pesos)

Series V

12,735
-
(357)
1,598
399
14,375

1,717
-
-
336
-
2,053

2003

Series VI

Series VII

Total

4,347
282
(8)
607
207
5,435

4,177
-
-
375
695
5,247

10,241
282
(8)
1,318
902
12,735

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AHEAD OF THE CURVE

As at December 31, 2004, PLDT had issued 3 million shares of Series V Convertible Preferred Stock, 5 million shares of Series VI
Convertible Preferred Stock and 4 million shares of Series VII Convertible Preferred Stock in exchange for Series K Class I Convertible
Preferred Stock of Piltel, pursuant to the debt restructuring plan of Piltel.  Shares of Series V, VI and VII Convertible Preferred Stock
are entitled to receive annual dividends of Php18.70 per share, US$0.397 per share and JP¥40.7189 per share, respectively.  Each
share of Series V, VI and VII PLDT Convertible Preferred Stock is convertible at any time at the option of the holder into one PLDT
common share.  On the date immediately following the seventh anniversary of the issue date of the Series V and Series VI Convertible
Preferred Stock and on the eighth anniversary of the issue date of the Series VII Convertible Preferred Stock, the remaining outstanding
shares under these series will be mandatorily converted to PLDT common shares.  Under a put option exercisable for 30 days, holders
of common shares received on mandatory conversion will be able to require PLDT to purchase such PLDT common shares for Php1,700
per share, US$36.132 per share, and JP¥4,071.89 per share for Series V, VI and VII, respectively.

PLDT’s Convertible Preferred Stock Series V, VI and VII were designated as compound instruments consisting of liability and equity
components.  The total fair value of the Convertible Preferred Stock Series V, VI and VII was determined at issue date, of which the
aggregate fair value of the liability component of the issued Series V, VI and VII Convertible Preferred Stock as at date of issuance is
included under the “Interest-bearing Financial Liabilities” account in the consolidated balance sheets.  The residual amount was
assigned as the equity component.

The difference between the aggregate fair value of the Series V, VI and VII Convertible Preferred Stock at issue date and the aggregate
redemption value is accreted over the period up to the call option date using the effective interest rate method.  Accretions added to
“Preferred Stock Subject to Mandatory Redemption” and charged to interest for the years ended December 31, 2004 and 2003
amounted to Php1,598 million and Php1,318 million, respectively.

“Preferred Stock Subject to Mandatory Redemption” amounted to Php14,375 million and Php12,735 million as at December 31, 2004
and 2003, respectively, after revaluation of Series VI and VII to the exchange rates at balance sheet dates and after giving effect to
the above accretions, conversions and additional issuances.  As at December 31, 2004 and 2003, 1,060,940 shares and 676,571
shares, respectively, of the Convertible Preferred Stock have been converted into PLDT common shares.  The aggregate redemption
value of the outstanding Series V, VI and VII Convertible Preferred Stock amounted to Php22,016 million and Php21,898 million as
at December 31, 2004 and 2003, respectively.

The corresponding dividends on these shares charged as interest expense amounted to Php284 million, Php254 million and Php240
million for the years ended December 31, 2004, 2003 and 2002, respectively.

Notes Payable

On April 28, 2003 and May 14, 2003, PLDT issued, at a discount, Php1,600 million and Php400 million One-Year Peso Notes,
respectively, under its Php2 billion Peso Notes program registered with the Philippine Securities and Exchange Commission.  Net
proceeds of the issue totaled Php1,803 million.  The Php1,600 million One-Year Peso Note matured on April 22, 2004 and the Php400
million One-Year Peso Note matured on May 11, 2004.

Parlance Systems, Inc., a wholly-owned call center subsidiary of ePLDT, Inc., has availed of a local bank’s Export Packing and Credit
Loan facility amounting to US$950,000 as at December 31, 2004.  The said facility can be availed by an export Letter of Credit with
an 80% loan value.  It has a 90-day term from the date it was granted by the bank and is supported by a Deed of Assignment of
Receivables.  Interest is based on the prevailing bank rate to be collected in arrears on a monthly basis.

19. Other Noncurrent Liabilities

This account consists of:

Capital expenditures under long-term financing
Prepayment received under receivable purchase facility (Note 15)
Asset retirement obligations (Note 8)
Unearned revenues
Others

20. Accrued Expenses and Other Current Liabilities

This account consists of:

Accrued utilities and related expenses
Accrued taxes and related expenses
Accrued interest on various loans (Notes 18 and 21)
Accrual for payment for unused sick leave and other employee benefits
Payable in installment purchase of equity investment (Note 10)
Others

2004

3,970
1,644
638
85
822
7,159

2004

4,457
2,886
2,235
1,624
1,561
2,048
14,811

2003
(As restated - Note 2)

(in million pesos)

3,130
2,058
395
35
193
5,811

2003
(As restated - Note 2)

(in million pesos)

4,101
2,406
2,377
1,521
-
1,414
11,819

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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21. Related Party Transactions

a. Air Time Purchase Agreement between PLDT and AIL and Related Agreements

In March 1997, PLDT entered into a National Service Provider, or Founder NSP, Air Time Purchase Agreement with PT Asia Cellular
Satellite (assigned and transferred to AIL), as amended in December 1998, under which PLDT was granted the exclusive right to sell
ACeS services in the Philippines.  In exchange, the Air Time Purchase Agreement states that PLDT has to purchase from PT Asia Cellular
Satellite at least US$5 million worth of air time annually over ten years, commencing on the commercial operations date, which has
been set as January 1, 2002.  The commercial operations date is defined as the earlier of:

•    the day on which PT Asia Cellular Satellite places the Garuda I satellite in commercial operation; and
•   the date of final acceptance of the Garuda I satellite and associated equipment under the terms of the Spacecraft Contract,
dated August 28, 1995, between PT Asia Cellular Satellite and Martin Marietta Overseas Corporation.

However, the commercial operations date may not occur without the consent of PLDT if there is a constructive total loss or partial loss
of the satellite under its launch insurance contract and the satellite cannot provide commercial service in the Philippines.

In the event that PT Asia Cellular Satellite’s aggregate billing revenue is less than US$45 million in any given year, the Air Time Purchase
Agreement states that PLDT has to make supplemental air time purchase payments not to exceed US$15 million per year during the
ten-year term.

PLDT and the other founder NSPs are endeavoring to amend the Air Time Purchase Agreement due to the occurrence of partial satellite
loss, changes in the primary business of ACeS and other events affecting the business.

In March 2003, PLDT, together with the other founder NSPs, entered into a Standstill Agreement with AIL suspending the application
and enforcement of the minimum and supplemental air time payments under the original Air Time Purchase Agreement.  In lieu of
these payments, the parties agreed that AIL shall provide PLDT and the other founder shareholders, with unlimited use of air time for
the year 2003 in exchange for a fixed fee in the amount of US$3.8 million for PLDT.  Moreover, PLDT was also obliged to purchase
from AIL 13,750 satellite phone units for the year 2003 at US$395 F.O.B. per unit, subject to quarterly price adjustments.  The parties
to the Standstill Agreement also agreed to negotiate in good faith and use their best efforts to reach an agreement on a revised Air
Time Purchase Agreement before November 15, 2003 that will cover, among other matters, the amended minimum and supplemental
air time payment provisions subject to the approval of AIL’s creditors.

On February 10, 2004, notwithstanding the on-going negotiations, AIL advised PLDT of the termination of the Standstill Agreement
and the reinstatement of the terms under the original Air Time Purchase Agreement following the lapse of the deadline set in the
Standstill Agreement for the establishment of a revised Air Time Purchase Agreement.  Negotiations are continuing with the relevant
parties towards an amicable settlement of this matter.  See Note 24 - Provisions and Contingencies for further discussion.

PLDT also entered into a Founder NSP Operating Agreement with PT Asia Cellular Satellite on March 12, 1997, under which PLDT
may:

•    authorize distributors to resell ACeS services in the Philippines upon prior approval from PT Asia Cellular Satellite; and
•    appoint agents to solicit and bill PLDT’s or its authorized distributors’ subscribers for ACeS services and to sell terminals on behalf
of PLDT.

Under an Assignment and Assumption Agreement dated December 29, 1998, PT Asia Cellular Satellite agreed to assign and transfer
to AIL of PT Asia Cellular Satellite’s rights under the Founder NSP Air Time Purchase Agreement and Founder NSP Operating Agreement.

Under an Acknowledgment of Assignment of Air Time Purchase Agreement entered into on December 29, 1998, by and among PLDT,
P.T. Bank Internasional Indonesia and AIL, PLDT consented to the assignment by AIL of the Founder NSP Air Time Purchase Agreement
to P.T. Bank Internasional Indonesia, as security agent, for the benefit of the secured parties under the Security Agreement dated as
at December 29, 1998, which was executed in connection with the Amended and Restated Credit Agreement dated December 29,
1998 among PT Asia Cellular Satellite, AIL, P.T. Bank Internasional Indonesia and various banks.

On September 30, 2002, PT Asia Cellular Satellite, AIL, as guarantor, P.T. Bank Internasional Indonesia, as security agent, and various
other banks signed a Rescheduling Agreement, which amended the terms of the Amended and Restated Credit Agreement dated
December 29, 1998, moving the principal repayment dates to agreed periods with the final maturity date on January 30, 2012.

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b. Transactions with Major Stockholders, Directors and Officers

Transactions to which PLDT or its subsidiary was a party, in which a director or key officer or owner of more than 10% of the common
stock of PLDT, or any member of the immediate family of a director or key officer or owner of more than 10% of the common shares
of PLDT had a direct or indirect material interest in PLDT or its subsidiary, as at December 31, 2004 and 2003 and for the three years
ended December 31, 2004, 2003 and 2002 are as follows:

1. Agreements with NTT Communications and/or its Affiliates

PLDT is a party to the following agreements with NTT Communications and/or its affiliates:

•        Advisory Services Agreement.    On  March  24,  2000,  PLDT  entered  into  an  agreement  with  NTT  Communications,  as
amended on December 31, 2003, under which NTT Communications provides PLDT with technical, marketing and other consultants
for various business areas of PLDT starting April 1, 2000;

•     Domestic Fiber Optic Network Submerged Plant Maintenance Agreement.  On July 4, 2000, PLDT entered into an agreement
with NTT World Engineering Marine Corporation, or NTT WEMC, for the submarine cable repair and other allied services for the
maintenance of PLDT’s domestic fiber-optic network, or DFON, submerged plant for a period of five years up to July 4, 2005.  Under
the agreement, PLDT shall pay NTT WEMC a fixed annual standing charge of US$2 million, excluding cost for the use of a remotely
operated submersible vehicle at US$5,000 for every day of use and repair cost computed at US$19,000 per day of actual repair;

•     Arcstar Licensing Agreement and Arcstar Service Provider Agreement.  On March 24, 2000, PLDT entered into an agreement
with  NTT  Worldwide  Telecommunications  Corporation  under  which  PLDT  markets  managed  data  and  other  services  under  NTT
Communications’ “Arcstar” brand to its corporate customers in the Philippines.  PLDT also entered into a Trade Name and Trademark
Agreement with NTT Communications under which PLDT has been given the right to use the tradename “Arcstar” and its related
trademark, logo and symbols, solely for the purpose of PLDT’s marketing, promotional and sales activities for the Arcstar services within
the Philippines; and

•    Conventional International Telecommunications Services Agreement.  On March 24, 2000, PLDT entered into an agreement
with  NTT  Communications  under  which  PLDT  and  NTT  Communications  agreed  to  cooperative  arrangements  for  conventional
international telecommunications services to enhance their respective international businesses.

Total fees under these agreements amounted to Php336 million, Php288 million and Php289 million for the years ended
December 31, 2004, 2003 and 2002, respectively.  As at December 31, 2004 and 2003, outstanding obligations of PLDT
amounted to Php49 million and Php40 million, respectively.

2. Agreement between Smart and Asia Link B.V., or ALBV.  Smart has an existing Technical Assistance Agreement with ALBV for the
latter to provide technical support services and assistance in the operations and maintenance of cellular business for a period of five
years, subject to renewal upon mutual agreement between the parties.  The agreement provides for quarterly payments of technical
service fees equivalent to 2% of the net revenues of Smart.  In January 2003, the agreement was amended, reducing the technical
service fees to be paid by Smart to ALBV to 1% of net revenues effective January 1, 2003.

Smart also has an existing Services Agreement with ALBV for a period of 25 years starting January 1, 1999, which shall automatically
expire unless renewed by mutual agreement of both parties.  Under the agreement, ALBV provides advice and assistance to Smart in
sourcing capital equipment and negotiating with international suppliers, arranging international financing and other services therein
consistent with and for the furtherance of the objectives of the services.  Service agreement fees were paid for the whole 25-year period.

ALBV is a subsidiary of the First Pacific Group.

Total fees under these agreements amounted to Php507 million for the year ended December 31, 2004 and Php429 million for each
of the years ended December 31, 2003 and 2002.  Outstanding obligations of Smart under the Technical Service Agreement amounted
to Php267 million and Php228 million as at December 31, 2004 and 2003, respectively.

3. Agreements relating to insurance companies.  Gotuaco del Rosario and Associates, or Gotuaco, acts as the broker for certain
insurance companies to cover certain properties of the PLDT Group.  Insurance premiums are remitted to Gotuaco and the broker’s fees
are settled between Gotuaco and the insurance companies.  In addition, PLDT has an insurance policy with Malayan Insurance Co.,
Inc., or Malayan, wherein premiums are directly paid to Malayan.  Total payments to Gotuaco and Malayan covering the 12-month period
ending July 31, 2005 amounted to Php440 million.  Two directors of PLDT have a direct/indirect interest in or serve as director/officer
of Gotuaco and Malayan.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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Compensation of Key Management Personnel of the PLDT Group

The aggregate compensation and benefits paid to the directors, the chief executive officer and other key advisors and officers, as a
group, for 2004, 2003 and 2002 amounted to approximately Php217 million, Php218 million and Php196 million, respectively.

Each of the directors, including the members of the advisory board of PLDT, is entitled to a director’s fee in the amount of Php125,000
for each meeting of the board attended, except Manuel V. Pangilinan, our Chairman, who has waived his right to receive a director’s
fee.  Each of the members or advisors of the audit, executive compensation, nomination and finance committees is entitled to a fee
in the amount of Php50,000 for each committee meeting attended.

There are no agreements between PLDT and any of its directors and key officers providing for benefits upon termination of employment,
except for such benefits to which they may be entitled under PLDT’s retirement plan.

22. Employee Benefits

Executive Stock Option Plan, or ESOP

On April 27, 1999 and December 10, 1999, the Board of Directors and stockholders, respectively, approved the establishment of an
ESOP and the amendment of the Seventh Article of the Articles of Incorporation of PLDT denying the pre-emptive right of holders of
common stock to subscribe for any issue of up to 1,289,745 common stock pursuant to the ESOP.  The ESOP covers management
executives, which include officers with rank of Vice President up to the President, executives with the rank of Manager up to Assistant
Vice President, and advisors/consultants engaged by PLDT.  The ESOP seeks to motivate option holders to achieve PLDT’s goals, reward
option holders for the creation of shareholder value, align the option holders’ interests with those of the stockholders of PLDT and retain
the option holders to serve the long-term interests of PLDT.  The ESOP is administered by the Executive Compensation Committee of
the Board of Directors.  About 1.3 million common stock of PLDT have been reserved as underlying shares of options under the ESOP
in 1999.

Movements in the number of stock option plan outstanding are as follows:

Balance at beginning of year
Exercised shares*
Cancelled
Balance at end of year

* Based on date of payment of exercised shares.

2004
900,118
(336,745)
(26,784)
536,589

2003
1,226,395
-
(326,277)
900,118

Since the date of the grant on December 10, 1999 up to December 31, 2003, there were no officers or executives who exercised their
options.  Instead, there were cancellations of options due to officer resignations and retirements of officers and executives.

For the year ended December 31, 2004, 336,745 shares were exercised by certain officers and executives at an exercise price of
Php814 per share.  Of the 336,745 exercised shares, 1,649 shares were unissued as at December 31, 2004.

The fair value of the ESOP plan was estimated at the date of grant using an option pricing model, which considered annual volatility
of 40%, risk-free interest rate, expected life of option, exercise share price of Php814 and weighted average share price Php870 for
the 1999 Grant and Php315 for the 2002 Grant as at valuation date.  Total fair value of shares granted as at December 31, 2004
and 2003 amounted to Php359 million and Php364 million, respectively.  The fair value of the options recognized as an expense for
the years ended December 31, 2004 and 2002 amounted to Php14 million and Php76 million, respectively and recovery of Php10
million for the year ended December 31, 2003 due to cancellation of option before vesting period.

LTIP

On August 3, 2004, PLDT’s Board of Directors approved the establishment of an LTIP for eligible key executives and advisors of PLDT
and its subsidiaries.  The LTIP is a four-year cash plan covering the period January 1, 2004 to December 31, 2007.  The awards
payment at the end of the four-year period (without interim payments) is contingent upon the achievement of the approved target
increase in PLDT’s common share price by the end of the plan period and the cumulative consolidated net income target for the plan
period.  The target increase in the PLDT base share price, which is the average of the closing prices of PLDT shares ten trading days
before or after December 31, 2003, is approximately 15% per annum compounded for the plan period.

The fair value of the LTIP was estimated using an option pricing model, which considered annual stock volatility, risk-free interest rate,
expected life of option of four years and weighted average share price Php1,360 as at valuation date.  The fair value of the options
recognized as an expense for the year ended December 31, 2004 amounted to Php661 million.

Pension

Defined Benefit Plans

We have defined benefit pension plans, covering substantially all of our employees, except Smart, of which require contributions to
be made to separate administrative fund.

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The following tables summarize the components of net benefit expense recognized in the consolidated statements of income and the
funded status and amounts recognized in the consolidated balance sheets for the plan.

AHEAD OF THE CURVE

Change in benefit obligation:

Benefit obligation at beginning of year
Service cost
Interest cost
Benefits paid
Actuarial loss (gain)
Curtailment
Settlement
Liabilities of newly acquired subsidiaries
Benefits paid from assets

Benefit obligation at end of year

Change in plan assets:
Fair value of plan assets at beginning of year
Actual return on plan assets
Employer's contribution
Benefits paid
Settlement
Benefits paid from assets
Actual gains (losses) on plan assets
Fair value of plan assets at end of year
Funded status
Unrealized net transition obligation
Unrecognized net actuarial loss (gain)
Accrued benefit cost

Components of net periodic benefit cost:

Service cost
Interest cost
Actual return on plan assets

Amortizations of unrecognized net transition obligation
Recognition of transitional liability
Net periodic benefit cost

2004

6,008
401
539
(819)
787
-
-
8
-
6,924

3,928
376
883
(819)
-
-
81
4,449
2,475
(120)
(176)
2,179

401
539
(376)
56
4
624

2003
(in million pesos)

8,012
532
718
-
(1,236)
274
(2,275)
-
(17)
6,008

2,915
303
2,704
-
(2,275)
(17)
298
3,928
2,080
(177)
528
2,431

532
718
(303)
64
3
1,014

2002

6,654
461
795
(495)
597
-
-
-
-
8,012

2,781
369
470
(495)
-
-
(210)
2,915
5,097
(264)
(807)
4,026

461
795
(369)
64
2
953

The weighted average assumptions used to determine pension benefits as at December 31, 2004 and 2003 are as follows:

Discount rate
Rate of increase in compensation
Rate of return on plan assets

2004
9%
7%
9%

2003
9%
7%
9%

As at December 31, 2004, our plan assets include investments in shares of stock of PLDT and Piltel aggregating Php448 million, which
represent about 5% of our total plan assets.

Defined Contribution Plan

Smart maintains a trustee-managed, tax-qualified, multi-employer plan covering substantially all permanent and regular employees.
The plan has a defined contribution format wherein Smart’s obligation is limited to specified contribution to the plan.  It is being
financed by the participating companies (Smart and its subsidiary, I-Contacts, Inc.) and employees’ contribution is optional.

Expense recognized for defined benefit plans
Expense recognized for defined contribution plan

2004

624
36
660

2003
(in million pesos)
1,014
41
1,055

2002

953
45
998

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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23. Contractual Obligations and Commercial Commitments

Contractual Obligations

The following table discloses our contractual obligations outstanding as at December 31, 2004:

Total

159,470

5,712
1,766
12,302
22,016
201,266

Within
1 year

28,031

1,435
673
4,405
-
34,544

Payments Due by Period
2-3
years
(in million pesos)
55,257

2,439
637
2,263
-
60,596

4-5
years

20,782

723
13
2,253
22,016
45,787

After 5
years

55,400

1,115
443
3,381
-
60,339

Long-term debt(1)
Long-term lease obligations:

Operating lease
Capital lease

Unconditional purchase obligations(2)
Other long-term obligations
Total contractual cash obligations

(1)   Includes unamortized debt discount and debt issuance costs.
(2)   Based on the original Air Time Purchase Agreement with AIL.

Long-term Debt

For a discussion of our long-term debt, see Note 18 - Interest-bearing Financial Liabilities.

Long-term Operating Lease Obligations

Domestic Fiber Optic Network Submerged Plant Agreement.   As discussed in Note 21 - Related Party Transactions, PLDT entered
into an agreement with NTT World Engineering Marine Corporation, or NTT WEMC, on July 4, 2000, for the submarine cable repair
and other allied services in relation to the maintenance of PLDT’s DFON submerged plant for a period of five years up to July 4, 2005.
Under this agreement, PLDT shall pay NTT WEMC, a fixed annual standing charge of US$2 million, excluding cost for the use of a
remotely-operated submersible vehicle at US$5,000 for every day of use and repair cost computed at US$19,000 per day of actual
repair.  As at December 31, 2004, PLDT’s aggregate remaining obligation under this agreement was approximately Php69 million.

Digital Passage Service Contracts.   PLDT has existing Digital Passage Service Contracts with foreign telecommunication administrations
for several dedicated circuits to various destinations for 10 to 25 years expiring at various dates.  As at December 31, 2004, PLDT’s
aggregate remaining obligation under these contracts amounted to approximately Php30 million.

License Agreement with Mobius Management Systems (Australia) Pty Ltd., or Mobius.  PLDT entered into a license agreement with
Mobius pursuant to which Mobius has granted PLDT a non-exclusive, non-assignable and non-transferable license for the use of computer
software components.  Under this agreement, Mobius is also required to provide maintenance services for a period of one year at no
additional maintenance charge.  PLDT may purchase maintenance services upon expiration of the first year for a fee of 15% of the
current published license fee.  As at December 31, 2004, PLDT’s aggregate remaining obligation under this agreement was approximately
Php45 million.

Other Long-term Operating Lease Obligations.   The PLDT Group has various long-term lease contracts for periods ranging from two to
ten years covering certain offices, warehouses, cell sites telecommunication equipment locations and various office equipment.  In
particular, Smart has lease obligations aggregating Php3,185 million as at December 31, 2004 in respect of office and cell site rentals
with over 2,000 lessors nationwide.

     Long-term Capital Lease Obligations

For a discussion of our long-term capital lease obligations, see Note 18 - Interest-bearing Financial Liabilities.

     Unconditional Purchase Obligations

Air Time Purchase Agreement with AIL.  As discussed in Note 21 - Related Party Transactions, PLDT is a party to a Founder NSP Air
Time Purchase Agreement with AIL in March 1997, which was amended in December 1998, under which PLDT is granted the exclusive
right to sell AIL services in the Philippines.  In exchange, the Air Time Purchase Agreement states that PLDT has to purchase from
AIL a minimum of US$5 million worth of air time annually over ten years commencing on the date of the commercial operations of
the Garuda I satellite.  In the event AIL’s aggregate billing revenue is less than US$45 million in any given year, the Air Time Purchase
Agreement also states that PLDT has to make supplemental air time purchase payments not to exceed US$15 million per year during
the ten-year term.

PLDT and the other founder NSPs are endeavoring to amend the Air Time Purchase Agreement due to the occurrence of partial satellite
loss, changes in the primary business of ACeS and other events affecting the business.

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AHEAD OF THE CURVE

In March 2003, PLDT, together with the other founder NSPs, entered into a Standstill Agreement with AIL suspending the application
and enforcement of the minimum and supplemental air time payments under the original Air Time Purchase Agreement.  In lieu of
these payments, the parties agreed that AIL shall provide PLDT and the other founder shareholders, with unlimited use of air time for
the year 2003 in exchange for a fixed fee in the amount of US$3.8 million for PLDT.  PLDT is also obliged to purchase from AIL 13,750
satellite phone units for the year 2003 at US$395 F.O.B. per unit, subject to quarterly price adjustment.  The parties to the Standstill
Agreement also agreed to negotiate in good faith and use their best efforts to reach agreement on a revised Air Time Purchase Agreement
before November 15, 2003 that will cover, among others, the amended minimum and supplemental air time payment provisions subject
to the approval of AIL’s creditors.

As at December 31, 2004, PLDT’s aggregate remaining minimum obligation under the original Air Time Purchase Agreement was
approximately Php11,962 million.  Negotiations are continuing with the relevant parties towards an amicable settlement of this matter.
See Note 21 - Related Party Transactions and Note 24 - Provisions and Contingencies for further details relating to the Air Time Purchase
Agreement with AIL.

International Affiliate Agreement with VeriSign, Inc., or VeriSign.   On September 15, 2000, ePLDT entered into an agreement with
VeriSign for the non-exclusive, non-transferable right and license to use the VeriSign software, brand and Certification Practice Statement
for the purpose of approving, issuing, suspending or revoking digital certificates for users of the internet or similar open systems in
the Philippines for a period of seven years.  Under this agreement, ePLDT is required to pay VeriSign a certain percentage of the revenue
derived from the services subject to minimum annual royalty payments aggregating to US$11 million, which was subsequently reduced
to US$1 million, for the seven-year contract period.  In addition, ePLDT was required to pay an annual support fee of US$0.5 million
during the first year and US$0.3 million in each year thereafter.

Effective July 1, 2003, VeriSign has agreed to amend the agreement and issued Addendum 6 to write-off all past due invoices and
payments owed to VeriSign, which were invoiced or scheduled to be invoiced under the agreement prior to this Addendum 6.  All royalty
payments and annual support fees due through June 2003 will be part of the write-off in the amount of US$0.8 million.  For contract
year 4 (September 2003 to August 2004), the annual support fee will be reduced from US$0.3 million to US$40,000 and for contract
years 5-7 (September 2004 to August 2007) from US$0.3 million to US$0.16 million.  In addition, VeriSign agreed to reduce the
affiliate revenue sharing rates from 50% of suggested retail price to 25% of suggested retail price for both enterprise and internet
products for 12 months starting July 2003 and negotiable thereafter.

Effective July 1, 2004, VeriSign has agreed to amend the Agreement and issued Addendum 8 as extension of Addendum 6.  Annual
support fee for year 5 (September 2004 to August 2005) will remain at US$40,000 and affiliate revenue sharing rates will remain at
25%.  As at December 31, 2004, ePLDT’s aggregate remaining minimum obligation under this agreement was approximately Php18
million pertaining to annual support fee.

License Purchase Agreement with I-Contact Solutions Pte. Ltd.  On April 2, 2003, iPlus Intelligent Network Inc., or iPlus, a wholly-
owned subsidiary of ePLDT and the Philippines’ pioneer in IP-based IT response center, entered into an Application Services Provider,
or ASP, and Reseller Contract with I-Contact Solutions Pte. Ltd., or I-Contact, of Singapore.  Under the agreement, iPlus will purchase
licenses of the CosmoCall Universe ™ IP-based contact center solution.  CosmoCall Universe supports multi-channel customer interactions
including telephone, web chat, web voice, web video, web collaboration, e-mail and voicemail in one high capacity, high availability,
multi-tenant platform.  CosmoCall Universe is a complete, unified contact center suite that includes ACD, IVR, CTI, predictive dialing,
multimedia recording and a complement of other management applications.  The aggregate value of these licenses is US$2.1 million
and these licenses will be delivered quarterly over a two-year period.  Further to the agreement, I-Contact will appoint iPlus as the
exclusive reseller and ASP for the Philippine market and will provide iPlus with all the necessary support in terms of sales, marketing,
and technical services.  Effective March 30, 2004, I-Contact has agreed to amend the Contract and waived all financial obligations
and committed seats requirement over the two-year period.  iPlus will pay all its remaining obligations pertaining only to the 300 seats
delivered by I-Contact.  As at December 31, 2004, iPlus has paid all its obligations to I-Contact.

Other Unconditional Purchase Obligations.   The PLDT Group has various purchase contracts for periods ranging from two to three years
covering the use of a fraud management system, satellite hub and remote very small aperture terminal, or VSAT, network systems.

     Other Long-term Obligations

Mandatory Conversion and Purchase of Shares.   As discussed in Note 9 - Investments in Associates - at equity and Note 18 - Interest-
bearing Financial Liabilities, as at December 31, 2004, PLDT had issued a total of 3 million shares of Series V Convertible Preferred
Stock, 5 million shares of Series VI Convertible Preferred Stock and 4 million shares of Series VII Convertible Preferred Stock in exchange
for Series K Class I Convertible Preferred Stock of Piltel, pursuant to the debt restructuring plan of Piltel.

Each share of Series V, VI, and VII Convertible Preferred Stocks is convertible at any time at the option of the holder into one PLDT’s
common share.  On the date immediately following the seventh anniversary of the issue date of the Series V and Series VI Convertible
Preferred Stocks and on the eighth anniversary of the issue date of the Series VII Convertible Preferred Stock, the remaining outstanding
shares under these series will be mandatorily converted to PLDT’s common shares.  Under a put option exercisable for 30 days, holders
of common shares received on mandatory conversion will be able to require PLDT to purchase such PLDT common shares for Php1,700
per share, US$36.132 per share, and JP¥4,071.89 per share for Series V, VI and VII, respectively.

As at December 31, 2004, 515,818 shares of Series V Convertible Preferred Stock and 545,122 shares of Series VI Convertible Preferred
Stock had been converted to PLDT’s common shares.  The aggregate value of the put option based on outstanding shares as at December
31, 2004 was Php22,016 million, of which Php13,419 million is payable on June 4, 2008 and Php8,597 million on June 4, 2009,
if all of the outstanding shares of Series V, VI and VII Convertible Preferred Stocks were mandatorily converted and all the underlying
common shares were put to PLDT.  The market value of the underlying common shares was Php14,685 million, based on the market
price of PLDT’s common shares of Php1,360 per share as at December 31, 2004.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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Commercial Commitments

As at December 31, 2004, our outstanding commercial commitments, in the form of letters of credit, amounted to Php1,504 million.
These commitments will expire within one year.

In October 1998, Smart entered into a Frame Supply Contract with Nokia Telecommunications OY for the supply of hardware, software
and documentation for its GSM cellular network.  In the same month, Smart and Nokia (Philippines), Inc., or Nokia, signed a Frame
Services Contract that covers the design, planning, installation, commissioning, integration, acceptance testing, training and handling
over of the GSM network.  In August 2001, Smart issued a Master Purchase Order, or MPO, in the amount of US$200 million in favor
of Nokia for the purchase of additional equipment to expand Smart’s GSM cellular network.  The US$200 million MPO was completed
in November 2003.  On May 30, 2003, Smart entered into a Technical Support Services Agreement, or TSSA, with Nokia in the amount
of US$8 million.  This TSSA has been fully served as at December 31, 2003.

In January 2004, Smart signed a new MPO in favor of Nokia amounting to US$117 million (Phase 7 under the Frame Supply Contract
between Smart and Nokia).  This MPO has been completed as at December 31, 2004.

On June 23, 2004 and May 30, 2004, Smart signed a TSSA with Nokia in the amount of US$10 million and US$8 million, respectively
which was valid until December 31, 2004.

On December 14, 2004, Smart signed another MPO in favor of Nokia for US$70 million (Phase 8 for GSM 900/1800 and WCDMA
equipment under the same Frame Supply Contract).  Smart, however, is under no legal obligation to incur these expenditures.

As at December 31, 2004, Smart had no guarantee obligations, standby repurchase obligations or other commercial commitments.

24. Provisions and Contingencies

NTC supervision and regulation fees, or SRF

Since 1976, PLDT has received assessments from NTC for permit, SRF and other charges pursuant to Section 40 of Commonwealth
Act 146, otherwise known as the Public Service Act.  As at December 31, 2004, PLDT has paid, since 1994, a total amount of
Php1,718 million in SRF, of which Php1,508 million was paid under protest.

PLDT is contesting the manner by which these assessments were calculated and the basis for such calculations.  The case is now with
the Supreme Court and upon the rules and practice of court, stands submitted for decision.

Smart and Piltel have similarly received assessments from NTC for permit, SRF and other charges which were paid under protest.  Total
payments amounted to Php122 million each in 2004 and 2003.

We have made a reasonable estimate of the amount necessary to pay or settle the contested assessment in the event of an unfavorable
judgment against us and have made the appropriate provisions in our consolidated financial statements as at December 31, 2004.

Local business and franchise tax assessments

PLDT is presently a party to several cases involving the issue of exemption of PLDT from local franchise and business taxes.  PLDT
believes, based on the opinion of its legal counsel, that it is exempt from payment of local franchise and business taxes.

The Local Government Code of 1991, or R.A. No. 7160, which took effect on January 1, 1992, extended to local government units,
or LGUs, power to tax businesses within their territorial jurisdiction granted under Batas Pambansa No. 337 and withdrew tax exemptions
previously granted to franchise grantees under Section 12 of R.A. No. 7082.

PLDT believes, based on the opinion of its legal counsel, that Public Telecommunications Policy Act, or R.A. No. 7925, which took
effect on March 16, 1995, and the grant of local franchise and business taxes exemption privileges to other franchise holders subsequent
to the effectivity of R.A. No. 7160, implicitly restored its local franchise and business taxes exemption privilege under Section 12 of
R.A. No. 7082, or the PLDT Franchise pursuant to Section 23 thereof or the quality of treatment clause.

To confirm this position, PLDT sought and obtained on June 2, 1998 a ruling from the Bureau of Local Government Finance, or BLGF,
of the Philippine Department of Finance, which ruled that PLDT is exempt from the payment of local franchise and business taxes
imposable by LGUs under R.A. No. 7160.

By virtue of the BLGF Ruling, PLDT stopped paying local franchise and business taxes starting with the fourth quarter of 1998 and
has filed with certain LGUs claims for tax refund covering the period from the second quarter of 1995 to the third quarter of 1998.
PLDT has received assessments for local franchise and business tax from several cities and provinces following PLDT’s decision to stop
payment of local franchise and business taxes.

Following a decision of the Supreme Court on March 25, 2003, a judgment in the amount of Php4 million against PLDT involving the
City of Davao became final and executory on April 9, 2003, pursuant to which PLDT was declared not exempt from the local franchise
tax.  Although PLDT believes that it is not liable to pay local franchise and business taxes, PLDT has taken steps to arrive at compromise
settlements with several LGUs in order to maintain and preserve its good standing and relationship with these LGUs.  PLDT has paid
a total amount of Php329 million as at December 31, 2004 for local franchise tax covering up to end of 2004 to certain LGUs who
have agreed to a compromise settlement.

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AHEAD OF THE CURVE

PLDT continues to contest remaining assessments amounting to Php3.7 million, a number of which were based on the gross revenues
of PLDT derived from its operations within the entire Philippines.  PLDT claims that assuming that it is liable for local franchise tax,
R.A. No. 7160 provides that local franchise tax shall be based on the gross receipts of the preceding year received or collected for
services rendered within the jurisdiction of the taxing authority.  Therefore, the use by some LGUs of gross revenues as the basis for
computation of franchise tax is in gross violation of the law because it pertains to all income earned regardless of whether it was received
or not, unlike gross receipts which are essentially the amount of money or its equivalent actually or constructively received.  Moreover,
gross revenues refer to all income earned by PLDT within and outside the jurisdiction of the local taxing authority; thus, the use thereof
as a basis of computation will exceptionally overstate the franchise tax.

In a petition recently filed with the Supreme Court involving another LGU, PLDT has appealed to the Supreme Court for a re-examination
of its decision in the City of Davao case in light of the strong dissenting opinion in that case concurred in by four (4) other Justices of
the Supreme Court.

Smart has, likewise, received assessments for local franchise and business taxes from certain cities and provinces in the aggregate
amount of Php313 million, which Smart continues to contest.  Smart believes, based on the opinion of its legal counsel, that Smart
is not liable to pay the local franchise and business taxes by virtue of (i) the opinion issued by the BLGF dated August 13, 1998; and
(ii) Smart’s exemption under its legislative franchise which took effect after the effective date of R.A. No. 7160.

Smart has recently been declared exempt from payment of local franchise tax to the City of Makati in a decision dated August 3, 2004
by the Regional Trial Court of Makati.  The City of Makati has filed their motion for reconsideration and Smart has filed its opposition.

Piltel also received assessments from the local government of the City of Makati in the aggregate amount of Php45 million covering
the period from 1999 to 2001.  Piltel has formally protested the assessments, based on: (1) Piltel’s belief that the opinion rendered
by the BLGF for Smart should likewise hold true for Piltel; and (2) the effective date of the legislative franchise of Piltel (R.A. 7293)
which came after the effectivity of R.A. 7160.  The franchise tax prescribed under Section 137 of the Local Government Code is deemed
part of the Piltel franchise (the later law) which states, among other things, that Piltel shall pay only a franchise tax equivalent to 3%
of all gross receipts of the business transacted under its franchise and such percentage shall be in lieu of all taxes on the franchise or
earnings thereof.

Piltel’s protest of the assessments was denied by the City of Makati on December 18, 2001.  Piltel then filed a petition with the Makati
RTC, appealing the local franchise business taxes.  On December 10, 2002, the Makati RTC rendered its judgment granting Piltel’s
petition and enjoining the City of Makati from assessing and collecting any further annual local franchise business taxes from Piltel.
The City of Makati filed its motion for reconsideration of this judgment with the Makati RTC, which was subsequently denied.  On April
1, 2003, the City of Makati filed a Petition for Review with the Court of Appeals.  On July 12, 2004, the Court of Appeals rendered a
decision upholding the Makati RTC that Piltel is exempt from payment of the local franchise tax.

The City of Makati appealed to the Supreme Court, which issued a resolution dated October 13, 2004 denying with finality the appeal
of the City of Makati on the grounds of technicality.  The Supreme Court ruled, however, that the petition failed to sufficiently show
that the Court of Appeals committed any reversible error in the questioned judgment to warrant the exercise of the discretionary appellate
jurisdiction of the Supreme Court.

We have made a reasonable estimate of the amount necessary to pay or settle the contested assessment in the event of an unfavorable
judgment against us and have made the appropriate provisions in our consolidated financial statements as at December 31, 2004.

Piltel’s BIR Assessment

In 2003, the BIR issued final assessment notices, or FANs, against Piltel for deficiency taxes and penalties for taxable years 1998
and 1999, in the amounts of Php233.6 million and Php284.2 million, respectively.  Piltel filed protest letters dated June 5, 2003
and September 24, 2003 with the BIR for the 1998 and the 1999 deficiency tax assessments, respectively.

With respect to the 1998 deficiency tax assessment, the BIR denied on March 16, 2003 the administrative protest filed by Piltel.
On July 1, 2003, however, Piltel filed with the BIR an Application for Compromise Settlement for the 1998 deficiency tax assessments
based on BIR Revenue Regulations, or RR, No. 30-2002 issued on December 16, 2002, which implements Sections 7(c), 204(a) and
290 of the National Internal Revenue Code, NIRC, of 1997 on compromise settlement of internal revenue tax liabilities, superseding
RR Nos. 6-2000 and 7-2001.  Under said RR 30-2003, Piltel is allowed to apply for compromise settlement on the basis of financial
incapacity.  If approved, Piltel would be permitted to settle its 1998 deficiency tax liabilities by paying an amount corresponding the
compromise rates ranging from ten percent (10%) to forty percent (40%) of its assessed deficiency taxes for 1998.  Meanwhile, with
respect to the 1999 deficiency tax assessment, the BIR favorably considered the administrative protest filed by Piltel.  Accordingly,
the BIR issued a revised FAN dated February 17, 2004, which was received by Piltel on March 22, 2004.  Hence, as early as December
31, 2003, Piltel paid and settled the 1999 expanded withholding tax assessment and the revised 1999 fringe benefit tax, or FBT,
assessment amounting to Php26.1 million and Php5.6 million, respectively.  On May 28, 2004, Piltel also filed with the BIR an
Application for Compromise Settlement for the 1999 deficiency tax assessments, particularly the value added tax, or VAT, and income
tax assessments, similarly based on RR No. 30-2002 on the grounds of financial incapacity.

Moreover, on August 5, 2004, Piltel received a Preliminary Assessment Notice, or PAN, dated July 19, 2004 in connection with Letter
Notice, or LN, BOC-AID/LTS-1-41-01-02.  The said LN, which is similar to a tax assessment notice, indicated a discrepancy between
the importation per Bureau of Customs, or BOC, data and the importation per 2001 VAT returns amounting to Php175.5 million, which
resulted in VAT and income tax deficiency assessments amounting to Php82.4 million and Php26.5 million, respectively.  On August
20, 2004, Piltel filed an administrative protest in connection with the assessments.  Supplemental protest letter was also filed last
October 5, 2004 to further support its position against the said tax assessments after the Informal Conference held with the examiners
last September 21, 2004.  To date, Piltel has not received any response from the BIR.  Piltel intends to apply for compromise settlement,
based on the same grounds of financial incapacity, any resulting deficiency tax arising from this LN once the BIR has finalized the
assessment.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

131

ar2004confs_1_v05 Ninorev.fh11 4/26/05 8:26 PM Page 57 

Air Time Purchase Agreement with AIL

In March 1997, PLDT entered into a Founder NSP Air Time Purchase Agreement with PT Asia Cellular Satellite (assigned and transferred
to AIL), as amended in December 1998.  The agreement states that PLDT has to purchase at least US$5 million worth of air time
annually over ten years commencing on the date of the Garuda satellite’s commercial operations and has to make supplemental air
time purchase payments not to exceed US$15 million per year during the ten-year term in the event revenues generated are less than
US$45 million in any given year.  The air time payment obligations shall remain in effect until all indebtedness incurred by AIL have
been fully repaid.  See Note 21 - Related Party Transactions and Note 23 - Contractual Obligations and Commercial Commitments for
detailed discussion of the terms of the agreement.

The Garuda satellite was launched on February 12, 2000 and was available for service beginning October 1, 2000.  Pre-commercial
operations began on January 1, 2001 and full commercial operations began on January 1, 2002.

We believe that the payment obligations under the Air Time Purchase Agreement exceeded the economic benefits expected to be received
under it as a result of the delay in the launch of the satellite, unavailability of competitive handsets and competitions from cellular
services, occurrence of a partial satellite loss, changes in the primary business of AIL and other factors affecting its business.  Accordingly,
we started negotiations with AIL for the revision of the payment obligations under the Air Time Purchase Agreement in 2000.

As a result of these negotiations, the effective date of Air Time Purchase Agreement became January 1, 2002.  In 2002, billings for
satellite air time were reduced to actual air time usage, less amount for marketing assistance to service providers.  In March 2003,
PLDT, together with the founder NSPs, entered into a Standstill Agreement with AIL.  Payments made to AIL under the Air Time
Purchase Agreement based on billings of actual usage and the Standstill Agreement amounted to US$1 million in 2002, US$3.8 million
in 2003 and US$0.4 million for the first quarter of 2004.

On February 10, 2004, AIL advised PLDT of the termination of the Standstill Agreement and the reinstatement of the terms under
the original Air Time Purchase Agreement effective January 1, 2002 following the lapse of the deadline set in the Standstill Agreement
for the establishment of a revised Air Time Purchase Agreement.  Negotiations are continuing with the relevant parties towards an
amicable settlement of this matter.

On June 21, 2004, AIL also sent PLDT a letter citing PLDT in default under the Air Time Purchase Agreement for non-payment of
outstanding amounts and for repudiation of its obligations thereunder.  PLDT maintains, however, that the termination of the Standstill
Agreement and reinstatement of the terms under the original Air Time Purchase Agreement are premature, considering that the discussions
or negotiations on the terms of the proposed revised Air Time Purchase Agreement were still pending between the parties, such that it
is highly inequitable for AIL to have unilaterally decided to invoke the provisions of the Standstill Agreement and declared PLDT in
default.  Furthermore, PLDT maintains its position that the Air Time Purchase Agreement has been rendered ineffective by various
events, circumstances and technical problems encountered in the operation of the business of AIL.  The substantial changes in the
circumstances under which AIL must operate, changes which were not contemplated by the parties at the time the commitments were
made, have rendered the commitments under the Air Time Purchase Agreement unrealistic and the performance of the same impossible.

As at December 31, 2004, PLDT’s aggregate remaining minimum obligation under the original Air Time Purchase Agreement was
approximately Php11,962 million.

We made a reasonable estimate of the amount necessary in the event such obligation would be settled and have made the appropriate
provisions in our consolidated financial statements as at December 31, 2004 with due consideration of AIL’s existing indebtedness
and of PLDT’s share as one of the founder NSPs.  Total indebtedness of AIL amounted to US$195 million as at January 1, 2003.

25. Financial Assets and Liabilities

Our financial assets and liabilities are recognized initially at cost which is the fair value of the consideration given (in the case of asset)
or received (in the case of a liability).  Transaction costs (debt issuance costs) are included in the initial measurement of all financial
assets and liabilities except for financial instruments measured at fair value through profit and loss.  Subsequent to initial recognition,
assets and liabilities are either valued at amortized cost using the effective interest rate method or at fair value depending on classification.

The following table sets forth the carrying values and estimated fair values of our financial assets and liabilities recognized as at
December 31, 2004 and 2003.  There are no material unrecognized financial assets and liabilities as at December 31, 2004 and
2003.

132

PLDT ANNUAL REPORT 2004

ar2004confs_1_v05 Ninorev.fh11 4/26/05 11:32 PM Page 58 

AHEAD OF THE CURVE

The following table sets forth the carrying values and estimated fair values of our financial assets and liabilities recognized as at
December 31, 2004 and 2003.  There are no material unrecognized financial assets and liabilities as at December 31, 2004 and
2003.

Carrying Value

Fair Value

2004

2003

2004

(in million pesos)

Noncurrent Financial Assets

Investments - available-for-sale
Derivative assets
Notes receivable

Total noncurrent financial assets

Current Financial Assets

Cash and cash equivalents
Short-term investments
Trade and other receivables
Derivative assets

Total current financial assets

Total Financial Assets

Noncurrent Financial Liabilities

Preferred stock subject to mandatory redemption*
Long-term debt - net of current portion*
Obligations under capital lease*
Derivative liabilities

Total noncurrent financial liabilities

Current Financial Liabilities

Obligations under capital lease*
Notes payable*
Accounts payable
Derivative liabilities
Current portion of long-term debt*
Total current financial liabilities

Total Financial Liabilities

104
4,116
286
4,506

27,321
3,873
10,404
335
41,933
46,439

14,375
121,012
601
5,903
141,891

425
58
7,029
474
28,018
36,004
177,895

117
1,360
-
1,477

19,372
1,662
16,908
262
38,204
39,681

12,735
152,646
729
2,591
168,701

295
2,133
5,192
91
23,810
31,521
200,222

104
4,116
286
4,506

27,321
3,873
10,404
335
41,933
46,439

15,716
129,359
601
5,903
151,579

425
58
7,029
474
28,159
36,145
187,724

2003

117
1,360
-
1,477

19,372
1,662
16,908
262
38,204
39,681

17,798
158,149
729
2,591
179,267

295
2,133
5,192
91
24,611
32,322
211,589

* Included under “Interest-bearing Financial Liabilities” in the consolidated balance sheets.

The following methods and assumptions were used to estimate the fair value of each class of financial instrument for which it is
practicable to estimate such value:

Interest-bearing Financial Liabilities:

Long-term debt: Fair value is based on the following:

Debt Type

Fixed Rate Loans:

U.S. dollar notes/convertible debt
Other loans in all other currencies

Fair Value Assumptions

Quoted market price.
Estimated fair value is based on the discounted value of future cash flows using the
applicable rates for similar types of loans.

Variable Rate Loans

The carrying value approximates fair value because of recent and regular repricing based on
market conditions.

Preferred stock subject to mandatory redemption: The fair values were determined using an independent third party valuation model.

Derivative instruments:

Forward foreign exchange contracts and bifurcated foreign currency forwards: The fair values were determined using forward exchange
market rates at the balance sheet date.

Foreign currency options:  The fair values were computed using an option pricing model.

Foreign currency and interest rate swaps:  The fair values were computed as the present value of estimated future cash flows.

Due to the short-term nature of the transactions, the fair value of cash and cash equivalents, short-term investments, trade and other
receivables, notes payable and accounts payable approximate amount of consideration at the time of initial recognition.

Financial assets and liabilities carried at amortized cost

Unamortized debt discount, representing debt issuance cost and any difference between the fair value of consideration given or received
on initial recognition, included in following financial liabilities amounted to Php17,363 million and Php16,390 million as at
December 31, 2004 and 2003, respectively, see Note 18 - Interest-bearing Financial Liabilities.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

133

ar2004confs_1_v05 Ninorev.fh11 4/26/05 6:48 PM Page 59 

Financial assets and liabilities carried at fair value

The following financial assets and liabilities carried at fair value as at December 31, 2004 and 2003:

Investments - available-for-sale
Derivative instruments

Derivative Financial Instruments

2004

(in million pesos)

104
(1,926)
(1,822)

2003

117
(1,060)
(943)

Our derivative financial instruments are accounted for as either cash flow hedges or transactions not designated as hedges.  Cash flow
hedges refer to those transactions that hedge our exposure to variability in cash flows attributable to a particular risk associated with
a recognized asset or liability.  Changes in the fair value of these instruments are recognized as cumulative translation adjustments in
equity until the hedged item is recognized in earnings.  For transactions that are not designated as hedges, any gains or losses arising
from the changes in fair value are recognized directly to income for the period.

The table below sets out the information about our derivative financial instruments as at December 31, 2004 and 2003:

Maturity

Notional
Amount

Mark-to-market
Gain (Loss)

Notional
Amount

Mark-to-market
Gain (Loss)

2004

2003

(in millions)

PLDT

Cash flow hedges:

Long-term currency swaps

Long-term foreign currency options

Short-term foreign currency options

Transactions not designated as hedges:
Long-term foreign currency options

Short-term foreign currency options
Short-term options

Interest rate swap

Forward foreign exchange contracts

Bifurcated embedded derivatives

Smart

Transactions not designated as hedges:
Forward foreign exchange contracts
Bifurcated embedded derivatives

Net liabilities

2017
2012
2009(1)

2009

US$300
250
-

175

76

175(2)

-
76(3)

125

87
JP¥14

US$1

US$-
88

Php748
282
-

672

(198)

(22)

-
117

(3,468)

6
1

(1)
(1,863)

US$300
250
175

-

-

-

79
-

125

125
-
-
3

Php687
563
110

-

-

-

247
-

(2,587)

(11)
-
-
(12)
(1,003)

-
(63)
(63)
(Php1,926)

US$42
48

(82)
25
(57)
(Php1,060)

(1)  Re-classified as long-term currency options starting July 1, 2004.
(2)  Non-hedged portion of 2009 long-term foreign currency options based on the same notional amount as the hedged portion.
(3)  Non-hedged portion of short-term foreign currency options based on the same notional amount as the hedged portion.

Presented as:

Noncurrent assets
Current assets
Noncurrent liabilities
Current liabilities
Net liabilities

134

PLDT ANNUAL REPORT 2004

2004

2003

(in million pesos)

4,116
335
(5,903)
(474)
(1,926)

1,360
262
(2,591)
(91)
(1,060)

ar2004confs_1_v05 Ninorev.fh11 4/26/05 6:48 PM Page 60 

AHEAD OF THE CURVE

Cumulative translation adjustments as at December 31, 2004 and 2003 consists of:

Cumulative translation adjustment - beginning
Movement of cumulative translation adjustment

Currency translation differences
Net loss on cash flow hedges
Net loss on available-for-sale financial assets
Net loss on cash flow hedges removed from cumulative translation adjustments and

taken to profit or loss

Deferred income tax effects on cash flow hedge

Cumulative translation adjustments - ending

(in million pesos)

2004

549

17
(159)
(5)

(133)
93
(187)
362

Analysis of gain (loss) on derivative transaction for the years ended December 31, 2004, 2003 and 2002 are as follows:

Net mark-to-market loss - ending
Net mark-to-market loss - beginning
Net change
Net loss charged to cumulative translation adjustments
Gain (loss) on contracts entered into and terminated during the year
Gain on terminated interest swap agreement
Net gain (loss) on derivative transactions

PLDT

Cash Flow Hedges

     Long-term Currency Swaps

2004

(1,926)
(1,060)
(866)
(292)
167
-
(991)

2003
(in million pesos)

(1,060)
(599)
(461)
-
(64)
-
(525)

2003

501

48
-
-

-
-
48
549

2002

(599)
(587)
(12)
-
(74)
633
547

PLDT entered into long-term principal-only currency swap agreements with various foreign counterparties to hedge the currency risk
on its fixed rate notes maturing in 2009, 2012 and 2017.  As at December 31, 2004, 2003 and 2002, these long-term currency swaps
have an aggregate notional amount of US$550 million, US$725 million and US$550 million, respectively.  Under the swaps, PLDT
effectively exchanges the principal of its U.S. dollar-denominated fixed rate notes into peso-denominated loan exposures at agreed swap
exchange rates.  The agreed swap exchange rates are reset to the lowest U.S. dollar/Philippine peso spot exchange rate during the term
of the swaps, subject to a minimum exchange rate.  In March and April 2004, PLDT entered into amendments to keep the lowest reset
exchange rate and unwind the downward resettable feature of US$550 million of its long-term principal-only currency swap agreements
in order to lower the running hedging cost of the swaps.  As at December 31, 2004, 2003 and 2002, the outstanding swap contracts
have an average exchange rate of Php50.76, Php51.22 and Php51.27, respectively.

In order to manage hedge costs, these swaps included credit-linkage feature with PLDT as the reference entity.  The specified credit
events include bankruptcy, failure to pay, obligation acceleration, moratorium/repudiation, and restructuring of PLDT bonds or all or
substantially all of PLDT’s obligations.  Upon the occurrence of any of these credit events, subject to agreed threshold amounts where
applicable, the obligations to both PLDT and its counterparty under the swap contracts terminate without further settlements to either
party, including any mark-to-market value of the swaps.  In March 2004, PLDT amended an additional US$150 million of the long-
term currency swaps to include this credit-linkage feature.  As at December 31, 2004, 2003 and 2002, US$725 million, US$575
million and US$400 million of PLDT’s long-term currency swaps/options, respectively, have been structured to include credit-linkage
with PLDT as the reference entity.  The semi-annual fixed or floating swap cost payments that PLDT is required to make to its
counterparties averaged to about 2.95%, 2.10% and 2.35% per annum as at December 31, 2004, 2003 and 2002, respectively.
As cash flow hedges, any movements in the fair value of these instruments will be taken as a cumulative translation adjustment under
equity in our consolidated balance sheets.

     Long-term Currency Options

To manage hedging costs, the currency swap agreement relating to the 2009 fixed rate notes has been structured to include currency
option contracts.  If the Philippine peso to U.S. dollar spot exchange rate on maturity date settles beyond Php90.00 to US$1.00, PLDT
will have to purchase U.S. dollar at an exchange rate of Php52.50 to US$1.00 plus the excess above the agreed threshold rate.  On
the other hand, if on maturity, the Philippine peso to US$1.00 spot exchange rate is lower than the exchange rate of Php52.50 to
US$1.00, PLDT will have the option to purchase at the prevailing Philippine peso to U.S. dollar spot exchange rate.  In July 2004,
PLDT and its counterparty, agreed to re-document and re-classify the transaction into long-term currency option contracts.  The net
semi-annual floating hedge cost payments that PLDT is required to pay under these transactions was approximately 3.94% and 2.30%
per annum as at December 31, 2004 and 2003, respectively.

The option currency contract relating to PLDT’s option to purchase U.S. dollar at Php52.50 to US$1.00 or prevailing spot rate at
maturity whichever is lower, qualifies as a cash flow hedge.  The option currency contract relating to the counterparty’s option to purchase
foreign currency from PLDT at Php90.00 to US$1.00 is not designated as a hedge.  Please refer to discussion below (under transactions
not designated as hedges).

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

135

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Short-term Currency Options

PLDT utilized structures incorporating currency options to hedge the maturing principal on its fixed rate notes due June 2004 and June
2005.  Under the terms of the contracts, PLDT will have the option to purchase U.S. dollar at an agreed Philippine peso to U.S. dollar
spot exchange rate or prevailing spot rate at maturity whichever is lower.

Transactions Not Designated as Hedges

Due to the amounts of PLDT’s foreign currency hedging requirements and the large interest differential between the Philippine peso
and the U.S. dollar, the costs to book long-term hedges can be significant.  In order to manage such hedging costs, PLDT utilizes
structures that include currency option contracts, and fixed-to-floating coupon-only swaps that may not qualify for hedge accounting.

Long-term Currency Options

With reference to the above-mentioned hedge on the PLDT’s 2009 fixed rate notes, PLDT simultaneously sold a currency option contract
with the same notional amount of US$175 million with the same maturity that gives the counterparty a right to purchase foreign currency
at Php90.00 to US$1.00.  Together with the long-term currency option contract classified under cash flow hedges, PLDT has the
obligation to purchase U.S. dollar at an exchange rate of Php52.50 to US$1.00 plus the excess above the agreed threshold rate.  In
exchange for this condition, the overall net hedging cost for the transaction is reduced.

Short-term Currency Options

In order to manage hedge costs, currency option contracts that hedge PLDT’s fixed rate notes due June 2004 and June 2005 have
features similar to that of the long-term currency option contracts.  PLDT simultaneously sold currency option contracts with the same
notional amounts with same maturity.  Together with the other short term currency option contracts classified under cash flow hedges,
PLDT has the obligation to buy U.S. dollar at the agreed strike price plus the excess above the agreed threshold rate should the Philippine
peso to U.S. dollar spot exchange rate on maturity date settle beyond that agreed threshold.  In exchange for this condition, the overall
net hedging cost for the transactions is reduced.

PLDT also entered into short-term U.S. dollar subsidized forwards and Japanese yen currency option contracts to hedge other short-
term foreign currency obligations.

     Interest Rate Swap

A portion of PLDT’s currency swap agreements to hedge its 2017 fixed rate notes carry fixed rate swap cost payments.  To effectively
lower the running cost of such swap agreements, PLDT, in April 2003, entered into an agreement to swap the coupon on US$125
million of its 2012 fixed rate notes into a floating rate Japanese yen amount.  Under this agreement, PLDT is entitled to receive a fixed
coupon rate of 11.375% provided the Japanese yen to U.S. dollar exchange rate stays above JP¥99.90/US$1.00.  Below this level, a
reduced fixed coupon rate of 3% will be due to PLDT.  In order to mitigate the risk of the Japanese yen strengthening below the agreed
threshold, PLDT, in December 2003, entered into an overlay swap transaction to effectively lower the portion of the coupon indexed
to the U.S. dollar to Japanese yen rate to 3%.  Both swap agreements include a credit-linkage feature with PLDT as the reference entity.

     Forward Foreign Exchange Contracts

PLDT entered into short-term U.S. dollar and Japanese yen forward foreign exchange contracts to hedge short-term foreign currency
obligations.

     Bifurcated Embedded Derivatives

Derivative instruments include derivatives (or derivative-like provisions) embedded in non-derivative contracts.  PLDT’s outstanding
bifurcated embedded derivative transactions cover service contracts denominated in U.S. dollars to be paid out to a Japanese company.

Smart

Smart uses forward exchange contracts to hedge foreign currency-denominated assets, liabilities and firm commitments.  These forward
contracts have maturities ranging from one to six months.

Cash deposits, presented as prepayment for forward purchase contract under “Short-term Investment”, amounting to Php3,873 million
and Php1,662 million collateralize certain of the forward exchange contracts outstanding as at December 31, 2004 and 2003,
respectively.  The embedded foreign currency derivatives bifurcated from these prepaid forwards are presented as derivative assets or
derivative liabilities.

Smart’s other embedded derivatives were bifurcated from service and purchase contracts.  As at December 31, 2004 and 2003,
outstanding contracts included a service contract with foreign equipment supplier and various suppliers covering handset importations
payable in U.S. dollars.

Financial Risk Management Objectives and Policies

The main purpose of our financial instruments is to fund our operations.  We also enter into derivative transactions, the purpose of
which is to manage the currency risks and interest rate risks arising from our operations and our sources of financing.  It is, and has
been throughout the year under review, our policy that no trading in financial instruments shall be undertaken.

136

PLDT ANNUAL REPORT 2004

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AHEAD OF THE CURVE

The main risks arising from our financial instruments are liquidity risk, foreign currency risk, interest rate risk and credit risk.  Our Board
reviews and agrees with policies for managing each of these risks and they are summarized below.  We also monitor the market price
risk arising from all financial instruments.  Our accounting policies in relation to derivatives are set out in Note 2 - Summary of Significant
Accounting Policies.

Liquidity Risk

We seek to manage our liquidity profile to be able to finance our capital expenditures and service our maturing debts.  To cover our
financing requirements, we intend to use internally generated funds and proceeds from debt and equity issues and sales of certain
assets.

As part of our liquidity risk management program, we regularly evaluate our projected and actual cash flow information and continuously
assess conditions in the financial markets for opportunities to pursue fund-raising initiatives.  These initiatives may include bank loans,
export credit agency-guaranteed facilities, and debt capital and equity market issues.

Foreign Currency Risk

The following table shows our consolidated foreign currency-denominated monetary assets and liabilities and their peso equivalents
as at December 31, 2004 and 2003:

Noncurrent Financial Assets

Derivative assets
Notes receivable

Total noncurrent financial assets

Current Financial Assets

Cash and cash equivalents
Short-term investments
Trade and other receivables
Derivative assets

Total current financial assets

Total Financial Assets

Noncurrent Financial Liabilities

Interest-bearing financial liabilities
Derivative liabilities

Total noncurrent financial liabilities

Current Financial Liabilities

Accounts payable
Accrued expenses and other current liabilities
Derivative liabilities
Interest-bearing financial liabilities
Total current financial liabilities

Total Financial Liabilities

(1)  The exchange rate used was Php56.341 to US$1.00.
(2)  The exchange rate used was Php55.586 to US$1.00.

2004

U.S. Dollar(1)

US$73
5
78

251
69
146
6
472
US$550

US$2,330
105
2,435

46
77
8
483
614
US$3,049

Php
Equivalent

Php4,113
286
4,399

14,142
3,888
8,226
338
26,594
Php30,993

Php131,275
5,916
137,191

2,592
4,338
451
27,213
34,594
Php171,785

2003

U.S. Dollar(2)

(in millions)

US$24
-
24

146
30
195
5
376
US$400

US$2,772
47
2,819

71
71
2
405
549
US$3,368

Php
Equivalent

Php1,334
-
1,334

8,116
1,668
10,839
277
20,900
Php22,234

Php156,177
2,612
158,789

3,947
3,947
111
22,512
30,517
Php189,306

In translating the foreign currency-denominated monetary assets and liabilities into peso amounts, the exchange rates used were
Php56.341 to US$1.00 and Php55.586 to US$1.00, the Philippine peso-U.S. dollar exchange rates as at December 31, 2004 and
2003, respectively.

As at February 28, 2005, the peso-dollar exchange rate was Php54.685 to US$1.00.  Using this exchange rate, our consolidated net
foreign currency-denominated liabilities as at December 31, 2004 would have decreased by Php5,031 million.

While a certain percentage of our revenues is either linked to or denominated in U.S. dollars, substantially all of our indebtedness, a
substantial portion of our capital expenditures and a portion of our operating expenses are denominated in foreign currencies, mostly
in U.S. dollars.

As at December 31, 2004, approximately 98% of our total consolidated debts were denominated in foreign currencies.  Of our foreign
currency-denominated debts, 4% are in Japanese yen, and the balance in U.S. dollars.  Thus, a weakening of the peso against the U.S.
dollar or Japanese yen will increase both the principal amount of our unhedged foreign currency-denominated debts (representing 64%
of our consolidated foreign-currency debts), and interest expense on our debt in peso terms.  In addition, many of our financial ratios
and other financial tests will be negatively affected.  If, among other things, the value of the peso against the U.S. dollar substantially
drops from its current level, we may be unable to maintain compliance with these ratios, which could result in acceleration of some or
all of our indebtedness.  For further information on our loan covenants, see Note 18 - Interest-bearing Financial Liabilities to the
accompanying consolidated financial statements.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

137

ar2004confs_1_v05 Ninorev.fh11 4/26/05 11:34 PM Page 63 

To manage our foreign exchange risks, stabilize cash flows, and improve investment and cash flow planning, we enter into foreign
exchange forward contracts, foreign currency swap contracts, currency options and other hedging products aimed at reducing and/or
managing the adverse impact of changes in foreign exchange rates on our operating results and cash flows.  However, these hedges
do not cover all of our exposure to foreign exchange risks.

Specifically, we use forward foreign exchange contracts, foreign currency swap contracts and currency option contracts to manage the
foreign exchange risk associated with our foreign currency-denominated loans.

Interest Rate Risk

On a limited basis, we enter into interest rate swap agreements in order to manage our exposure to interest rate fluctuations.  We make
use of hedging instruments and structures solely for reducing or managing financial risks associated with our liabilities and not for
trading or speculative purposes.

The following table sets out the carrying amount, by maturity, of our financial instruments that are exposed to interest rate risk:

Year Ended December 31, 2004

Below 1
year

1-2
years

2-3
years

3-5
years

Over 5
years

In U.S.
Dollar

In Php

Discount/
Debt
Issuance
Cost
In Php

Carrying
Value
In Php

Fair Value

In U.S.
Dollar

In Php

(in millions)

Liabilities:
Long-term Debt
Fixed Rate

US$ Notes (in millions)
Interest rate

110
9.875%

130
9.25%

US$ Fixed Loans
   (in millions)
Interest rate

Japanese Yen (in millions)
Interest rate
Philippine Peso
   (in millions)
Interest rate

Variable Rate

U.S. Dollar (in millions)
Interest rate

Japanese Yen (in millions)
Interest rate

Philippine Peso (in millions)
Interest rate

272
7.85% to
10.625%
65

4.49% to
7.95%
-
-
-

175
10.5%

103

4.49% to
7.89%
95
2.125%
-

550
8.35% to
11.375%
282

2.25% to
6.56%
-
-
14

86

71

4.49% to
8.03%
-
-
14

4.49% to
7.75%
-
-
14

11.18% to
14%

11.6% to
24%

-

-

15%

119
0.20%  over
CXC's cost to
3.25% over
LIBOR
-
-

165
0.425% to
3.25% over
LIBOR

-
-

157
0.20%  over
CXC's cost to
3.25% over
LIBOR
-
-

2
1% over 91-
day T-bill rate
to 11.25%

2
1% over 91-
day T-bill rate
to 11.25%

2
1% over 91-
day T-bill rate
to 11.25%

99
0.15% to
4.30% over
LIBOR

273
0.5% to
3.625% over
LIBOR

22
1.7% over
JP¥ LIBOR
1
1% over 91-
day T-bill rate

-
-

7
1% over 91-
day T-bill rate

1,237
-

69,725
-

930
-

68,795
-

1,307
-

73,662
-

607

34,190

7,340

26,850

576

32,452

-

95
-
42

-

-

5,363
-
2,371

-

-

-
5

-

-

5,363
-
2,366

-

-

96
-
45

-

-

5,414
-
2,537

-

813
-

45,832
-

2,045
-

43,787
-

814
-

45,832
-

22
-

14
-

1,212
-

777
-

-
-

1,212
-

120
-

657
-

22
-

13
-

1,212
-

777
-

2,830

159,470

10,440

149,030

2,873

161,886

Interest rate swap

   (fixed to floating)
U.S. Dollar
   (US$125 million)
Japanese Yen
   (JP¥15,037 million)
Fixed Rate on US$ notional
Variable Rate on
   JP¥ notional

-

-

-
-

-

-

-
-

-

-

-
-

-

-

-
-

-

-

11.375%
8.11% over
LIBOR

(62)

(3,468)

-

-
-

-

-
-

-

-

-
-

-

-

-
-

(62)

(3,468)

-

-
-

 -

-
-

138

PLDT ANNUAL REPORT 2004

ar2004confs_1_v05 Ninorev.fh11 4/26/05 11:34 PM Page 64 

Year Ended December 31, 2003

Below 1
year

1-2
years

2-3
years

3-5
years

Over 5
years

In U.S.
Dollar

In Php

AHEAD OF THE CURVE

Discount/
Debt
Issuance
Cost
In Php

Carrying
Value
In Php

Fair Value

In U.S.
Dollar

In Php

(in millions)

US$ Fixed Loans
   (in millions)
Interest rate

Japanese Yen (in millions)
Interest rate
Philippine Peso
   (in millions)
Interest rate

Variable Rate

U.S. Dollar (in millions)
Interest rate

Japanese Yen (in millions)
Interest rate

Liabilities:
Long-term Debt
Fixed Rate

US$ Notes (in millions)
Interest rate

77
10.625%

138
9.875%

175
9.25%

60

90

48

5.60% to
8.01%
-
-
14

5.60% to
8.03%
-
-
30

5.60% to
7.75%
-
-
14

12.81% to
17.5%

11.18% to
16.8%

15.816% to
16.8%

-

300
7.85% to
10.625%
119

6.6% to
7.95%
91
2.125%
-

725
8.35% to
11.375%
19

5.65% to
6.56%
-
-
15

15%

1,415
-

78,666
-

787
-

77,879
-

1,444
-

80,273
-

336

18,723

250

18,473

319

19,974

-

91
-
73

-

-

5,068
-
4,043

-

-

-
-
19

-

-

5,068
-
4,024

-

-

92
-
79

-

-

5,120
-
4,385

-

82
0.425% to
3.25% over
LIBOR
-
-

162
0.425% to
3.25% over
LIBOR
-
-

210
0.425% to
3.65% over
LIBOR
103
3.85% over
JP¥ LIBOR

274
0.15% to
4.30% over
LIBOR
15
1.0% over
JP¥ LIBOR

338
0.65% to
3.625% over
LIBOR
130
1.0% over
JP¥ LIBOR

   Philippine Peso (in millions)

Interest rate

1
1.0% over
91-day T-bill
rate to 11%

1
1.0% over
91-day T-bill
rate to 11%

1
1.0% over
91-day T-bill
rate

8
1.0% over
91-day T-bill
rate

74
1.0% over
91-day T-bill
rate

1,066
-

59,337
-

4,194
-

55,143
-

1,024
-

59,337
-

248
-

13,792
-

1,342
-

12,450
-

248
-

13,792
-

85
-

4,731
-

1,312
-

3,419
-

85
-

4,731
-

3,314

184,360

7,904

176,456

3,291

187,612

Interest rate swap
(fixed to floating)
Japanese Yen
   (JP¥15,037 million)
Fixed Rate on US$ notional
Variable Rate on
   JP¥ notional

-

-
-

-

-
-

-

-
-

-

-
-

-

(46)

(2,582)

11.375%
8.16% over
LIBOR

-
-

-
-

-

-
-

-

-
-

(46)

(2,582)

-
-

-
-

Fixed rate financial instruments are subject to fair value interest rate risk while floating rate financial instruments are subject to cash
flow interest rate risk.

Repricing of floating rate financial instruments is mostly done on intervals of three months or six months.  Interest on fixed rate financial
instruments is fixed until maturity of instrument.  Financial instruments that are not subject to interest rate risk were not included in
the above tables.

Credit Risk

We trade only with recognized, creditworthy third parties.  It is our policy that all customers who wish to trade on credit terms are subject
to credit verification procedures.  In addition, receivable balances are monitored on an ongoing basis to reduce our exposure to bad
debts.

With respect to credit risk arising from our other financial assets, which comprise cash and cash equivalents, certain derivative
instruments, our exposure to credit risk arises from default of the counterparty, with a maximum exposure equal to the carrying amount
of these instruments.

We have no significant concentrations of credit risk.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

139

ar2004confs_1_v05 Ninorev.fh11 4/26/05 11:34 PM Page 65 

26. Other Matters

a. Interconnection Agreements

PLDT has existing interconnection agreements with nine International Gateway Facilities, or IGF operators, six Inter Exchange Carriers,
or IXCs, six Cellular Mobile Telephone Systems, or CMTS operators, 70 LECs (including members of the Philippine Association of
Private Telephone Companies, Inc.), and 12 paging and trunk radio operators.  These interconnection agreements include provisions
for settlement and payment of charges.  Settlements with interconnecting IGF operators and CMTS operators for local calls are in
the form of access charges.  Settlement with interconnecting IXCs and LECs for toll calls are based on hauling and access charges,
and to some extent, revenue sharing.  Settlement also involves payment of access charges, but settlement for toll calls is on a revenue-
sharing basis.  LEC to LEC interconnection with hauling from one service area to another service area is settled based on trunk charges,
while overlay LEC to LEC interconnection in a given service area is without charges.  Paging and trunk radio interconnection settlements
are based on fixed charges.

b. U.S. Federal Communications Commission, or U.S. FCC, Ruling versus Philippine Telecommunications Companies

Effective as at February 1, 2003, PLDT stopped terminating traffic sent directly by each of AT&T and MCI, because PLDT’s termination
rate agreements with AT&T and MCI lapsed in December 2002 without either agreeing with PLDT on any provisional arrangement or
final agreement on new termination rates.  In orders dated February 7 and 26, 2003, the NTC confirmed that “absent any provisional
or interim agreement” with U.S. carriers, there would be no provision of termination services between the parties “who are thereby
encouraged to seek other routes or options to terminate traffic to the Philippines”.  Upon petitions of AT&T and MCI, on March 10,
2003, the International Bureau of the U.S. FCC issued an Order which directed all facilities-based carriers subject to U.S. FCC jurisdiction
to suspend payments for termination services to Philippine carriers, including PLDT, Smart and Subic Telecom, until such time as the
U.S. FCC issued a Public Notice that AT&T’s and MCI’s circuits on the U.S.-Philippine route were fully restored.  The Order also removed
the Philippines from the list of U.S.-international routes approved for the provision of International Simple Resale, or ISR.  In response
to the International Bureau’s Order, the NTC issued a Memorandum Order dated March 12, 2003, directing all affected Philippine
carriers “(1) not to accept terminating traffic via direct circuits from U.S. facilities-based carriers who do not pay Philippine carriers
for services rendered; and (2) to take all measures necessary to collect payments for services rendered in order to preserve the viability,
efficiency, sustained growth and development and continued competitiveness of the Philippine telecommunications industry”.

On October 17, 2003, based on negotiations between the NTC and the U.S. FCC to resolve the issue regarding termination rates, the
NTC, in the expectation that the U.S. FCC would fully lift the March 10, 2003 Order, lifted its March 12, 2003 Order and directed
all Philippine carriers to immediately accept terminating traffic via direct circuits from U.S. facilities-based carriers at mutually acceptable
final or interim termination rates and other terms and conditions agreed upon by the parties.

On November 17, 2003, after Smart reached interim agreements with each of AT&T and MCI on September 30 and November 12,
2003, respectively, the International Bureau of the U.S. FCC lifted its March 10, 2003 Order with respect to Smart and ordered the
U.S. carriers to resume making payments to Smart.

On January 15, 2004, after PLDT reached interim agreements with each of MCI and AT&T and reopened its circuits with these carriers
on November 12, 2003 and January 9, 2004, respectively, the International Bureau of the U.S. FCC lifted its March 10, 2003 Order
also with respect to PLDT and ordered the U.S. carriers to resume making payments to PLDT.

On May 13, 2004, the U.S. FCC partially dismissed and partially denied applications by Philippine carriers, including PLDT, and certain
U.S. carriers for review of the March 10, 2003 Order of the International Bureau of the U.S. FCC.  In particular, the U.S. FCC affirmed
the March 10, 2003 Order’s finding that “Philippine carriers engaged in collective action to “whipsaw” AT&T and MCI”. The U.S. FCC
stated, however, that the findings of the March 10, 2003 Order were not findings under the U.S. anti-trust laws and that the U.S.
Department of Justice is independently “investigating the possibility of anticompetitive practices among Philippine carriers under its
authority pursuant to U.S. anti-trust laws”.  The U.S. FCC also upheld the March 10, 2003 Order in respect of the suspension of
payments for termination services to the Philippine carriers pending restoration of the circuits.  In addition, the U.S. FCC denied a
request to modify the March 10, 2003 Order of the International Bureau of the U.S. FCC to restore the Philippines to the list of U.S.-
international routes approved for the provision of ISR.  The U.S. FCC stated that it was dismissing this request as moot because of
the U.S. FCC’s recently adopted International Settlements Policy Reform Order which eliminated ISP.

Although not included in the initial list of countries exempted from the U.S. FCC’s International Settlements Policy, or ISP, the U.S.
FCC identified the U.S.-Philippines route as eligible for being removed from the ISP in accordance with its newly established procedures
for doing so.  Under this procedure, the U.S. FCC asked for public comment on the removal of the Philippines from the ISP.  In comments
filed in June and July 2004, removal was reported by several Philippine and U.S. carriers, including AT&T and MCI, and was opposed
by one U.S. carrier, International Access, Inc.  In November 2004, the U.S. FCC exempted a number of additional countries from the
ISP, but not the Philippines.  Instead, the U.S. FCC stated that it would rule separately regarding the Philippines after reviewing the
issues raised by International Access, Inc.  These issues are still pending before the U.S. FCC.

On July 6, 2004, PLDT filed with the U.S. FCC a Petition for Reconsideration of the Commission’s May 13, 2004 Order on the grounds
that the Order should have vacated as moot the International Bureau’s March 10, 2003 Order.

c. Investigation by the U.S. Department of Justice

In January 2004, PLDT received a grand jury subpoena seeking documents and a PLDT employee was subpoenaed to testify before
the grand jury in connection with a criminal investigation being conducted by the U.S. Department of Justice with respect to alleged
antitrust violations relating to the provision of international termination services in the Philippines.  The U.S. Department of Justice
has also requested testimony and documents from Smart in connection with this investigation.  Further, in March 2004, PLDT (U.S.)
Ltd., a subsidiary of PLDT Global, received a grand jury subpoena seeking documents, in response to which PLDT (U.S.) Ltd. produced
documents.  In February 2005, two former employees of PLDT U.S. Ltd. testified before the grand jury in the U.S. DOJ matter.  A PLDT
employee was also scheduled to reappear for testimony in February, but his appearance has been postponed.  At this time, the PLDT
Group cannot predict the outcome of this investigation.

140

PLDT ANNUAL REPORT 2004

The Common Capital Stock of PLDT is listed on the Philippine Stock Exchange (ticker: TEL).  PLDT has also established an American Depositary Receipt facility under which American Depositary Shares (ticker: PHI) representing shares of Common Capital Stock are listed and traded on the New 
York Stock Exchange and Pacific Exchange. The 
American Depositary  Shares are evidenced by 
American Depositary Receipts issued by the 
Depositary.  On February 10, 2003, JPMorgan 
Chase Bank has been appointed as the successor depositary under the Common Stock Deposit Agreement dated October 19, 1994, as amended on February 10, 2003.

The Series A to Z and Series AA to FF 10% 
Cumulative Convertible Preferred Stock of PLDT 
are listed on the Philippine Stock Exchange.

PLDT has established a Global Depositary Receipt facility under which Global Depositary Shares 
representing shares of the Series III Convertible 
Preferred Stock are listed and traded on the New 
York Stock Exchange (ticker: PHI PRA). The Global 
Depositary Shares are evidenced by Global 
Depositary Receipts issued by the Depositary.  On 
February 10, 2003, JPMorgan Chase Bank has been appointed as the successor depositary under the Preferred Stock Deposit Agreement dated 
November 29, 1994, as amended on September 6, 
1999 and February 10, 2003.

REGISTRARS, TRANSFER AGENTS 
AND DEPOSITARY

Registrars and Transfer Agents

COMMON CAPITAL STOCK

Philippine Registrar and Transfer Agent

The Hongkong and Shanghai Banking Corporation Limited
30/F, Discovery Suites
#25 ADB Avenue, Ortigas Center
Pasig City, Philippines
Telephone: (cid:9)(632) 683-2687
                 (cid:9)(632) 683-2680(cid:9)
(632) 683-2689

SERIAL PREFERRED STOCK

10% CUMULATIVE CONVERTIBLE PREFERRED STOCK - 
SERIES A TO Z AND SERIES AA TO FF

SERIES IV REDEEMABLE NON-CONVERTIBLE 
PREFERRED STOCK

Rizal Commercial Banking Corporation
9th Flr., RCBC Plaza, Yuchengco Tower 1
Ayala Avenue corner Sen. Gil Puyat Avenue
Makati City, Philippines
Telephone:(cid:9) (632) 894-9000

SERIES V, VI AND VII CONVERTIBLE 
PREFERRED STOCK

The Hongkong and Shanghai Banking Corporation Limited
30/F, Discovery Suites
#25 ADB Avenue, Ortigas Center
Pasig City, Philippines
Telephone: (cid:9)(632) 683-2687
                 (cid:9)(632) 683-2680(cid:9)
(632) 683-2689

Depositary of American Depositary Shares and Global Depositary Shares

For inquiries, please contact:
PLDT INVESTOR RELATIONS CENTER
12/F, Ramon Cojuangco Building
Makati Avenue, Makati City, Philippines
Telephone: (632) 816-8024
Facsimile: (632) 810-7138
Email: pldt.ir@pldt.com.ph

AMERICAN DEPOSITARY RECEIPTS

SERIES III CONVERTIBLE PREFERRED STOCK

JPMorgan Chase Bank, N.A.
JPMorgan Shareholder Service Center
P.O. Box 43013
Providence, RI 02940-3013
U.S. Domestic Toll Free: (1-800) 990-1135
International Telephone No.: (1-781) 575-4328
Fax No.: (1-781) 575-4088
Email address: adr@jpmorgan.com
Website:  www.adr.com

Internet users can access information about PLDT and its products and services at:
www.pldt.com.ph

PLDT's Corporate Governance Manual, Code of Ethics and 
NYSE Section 303A.11 Disclosure, which summarizes the differences between PLDT's corporate governance practices and those required of U.S. companies listed on the NYSE, 
may be downloaded from:

Code of Corporate Governance -
http://www.pldt.com.ph/download/pldt-corpgov_manual.pdf 

Code of Ethics - 
http://www.pldt.com.ph/download/pldt-code_ethics.pdf

NYSE Section 303A.11 Disclosures - 
http://www.pldt.com.ph/download/pldt-disclosure.pdf