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Premier
Annual Report 2014

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Industry Medical - Healthcare Information Services
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FY2014 Annual Report · Premier
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TRANSFORMING HEALTHCARE
FROM THE INSIDE

2014 ANNUAL REPORT

Our Mission

To improve the health of communities.

Our Vision

Through the collaborative power  
of the Premier alliance, we will lead  
the transformation to high-quality,  
cost-effective healthcare.

Who is Premier?

Premier, Inc. (NASDAQ: PINC) is a leading healthcare 
improvement company, uniting an alliance of approximately 
3,000 U.S. hospitals and 110,000 other providers to transform 
healthcare. With integrated data and analytics, collaboratives, 
supply chain solutions, and advisory and other services, 
Premier enables better care and outcomes at a lower cost.

Premier, a Malcolm Baldrige National Quality Award recipient, 
plays a critical role in the rapidly evolving healthcare industry, 
collaborating with members to co-develop long-term innova-
tions that reinvent and improve the way care is delivered to 
patients nationwide. Premier is passionate about transforming 
American healthcare.

Approximately 

3,000  
Hospitals

are improving their  
performance as members  
of the Premier alliance.

More than 

1,000
Premier  
members

use solutions from both the 
Supply Chain and Perfor-
mance Services segments.

On average, 

86% of 
members 

surveyed over a three-year period 
view Premier as a strategic partner 
or organization extension.

PAGE 6     TRANSFORMING HEALTHCARE FROM THE INSIDE

DEAR FELLOW SHAREHOLDERS, TEAMMATES AND FRIENDS:

I am pleased to report the results of  

Premier, Inc.’s first year as a public company.  

The significant change in our corporate 

structure has energized our approach to  

our mission, our vision and our drive to 

transform healthcare.

Our IPO, and the increased access to capital it generated, better positions 

Premier to execute on our business strategy, deliver more and truly drive 

necessary change in our American healthcare system.

There is little debate about the need for change. Phrases like “bending 

the cost curve,” “driving a mandate for change” and “achieving the 

three-part aim,” have become commonplace in our industry’s vernacular. 

But now is not the time for empty phrases and jargon-laden conversa-

tions. This is the time for action. That is why Premier continues to lead; 

our bias for action is essential in this turbulent environment.

To drive real change, you need data to reveal opportunities, technology 

to enable innovation and expertise to make improvement happen. Sounds 

simple? While it’s definitely not simple, it’s possible when health systems 

join together to pool data and buying power in an alliance like Premier.

The reason we are growing—and performing—so well, and the reason I’m 

so optimistic about our future, is that we are working from the inside in a 

highly differentiated business model—and we believe that’s a sustained, 

winning position. We have a vast footprint of providers representing 

approximately 3,000 hospitals and 110,000 non-acute facilities; more 

than 60% of the U.S. community hospital market has a relationship with 

Premier, and there is opportunity to further expand these relationships 

and create new ones.

PREMIER, INC.   2014 ANNUAL REPORT  

 PAGE 7

Working from the inside also provides Premier  

are winning new members and experiencing 

with a unique perspective on the many challenges 

increased contract penetration among those with 

confronting provider systems today:

an established relationship with Premier—on both 

»  Reimbursement for both Medicare and Medicaid 

is on the decline and increasingly at risk.

the acute and alternate site sides of our business.

We continued to expand our footprint in both  

»  Cost management is an immediate imperative 

supply chain and performance services through 

and the industry is racing to consolidate for scale 

integrated offerings that address the ongoing cost, 

and efficiencies.

»  Competition among technology and service  

providers is fierce and inflated with big promises 

around untested solutions, particularly in the 

spaces of data analytics and population health 

management.

quality, safety and population health management 

challenges facing our members. And we saw strong 

growth in advisory services in the quarter as our 

members continue to utilize our expertise in iden-

tifying and driving quality improvement and cost 

reduction in their systems.

»  Data needs to be integrated for population  

I’m thrilled with the strides we have made in fiscal 

health management:

•  To assess and manage risk;

•  To clinically integrate provider networks;

•  To preempt and manage chronic and complex 

conditions; and

•  To quickly adapt to an advancing retail  

envi ronment, with a very different consumer 

than yesterday’s.

We work on the inside to help health systems 

address these daunting challenges. First, we are 

fundamentally changing the game in the supply 

chain, which is one of healthcare’s largest cost  

drivers. By addressing challenges including ineffi-

cient workflow and fragmented technologies, we 

believe we are uncovering unprecedented savings 

2014, and we will continue to endeavor to drive 

more value for members and growth for this enter-

prise and its investors in fiscal 2015. When I look 

back on the year and forward to the future, I see a 

company that is at the heart of an industry trans-

formation. I see a company mining massive amounts 

of seemingly disparate data and turning that data 

into actionable, innovative solutions for the rapidly 

evolving needs of its members. And I see a company 

that is doing all of this from the inside—with a highly 

differentiated model that is delivering on these 

promises of growth, opportunity and transformation.

Sincerely,

and value for our members, and leading a much 

Susan D. DeVore 

needed disruption in this industry. As a result, we 

President and CEO

 
PAGE 8     TRANSFORMING HEALTHCARE FROM THE INSIDE

POSITIONED FOR GROWTH

Premier is a company at the heart of an industry 

We expect that these acquisitions will 

transformation. This is a company mining massive 

further embed Premier into our members’ perfor-

amounts of seemingly disparate data and turning 

mance improvement processes needed to transform 

that data into actionable, innovative solutions for 

themselves to thrive in new healthcare delivery 

the rapidly evolving needs of its members. And this 

models. Looking forward, our pipeline of potential 

is a company that is doing all of this from the inside, 

acquisitions remains active, and we have a diligent 

with Premier experts embedded in the member 

and dedicated team continuing to evaluate a  

systems; a highly differentiated model that is deliv-

number of opportunities in growth areas that we 

ering on these promises of growth, opportunity, 

have identified.

and transformation.

We are driving to become the performance 

Our business model generated a strong cash posi-

improvement engine for our members, and for  

tion at fiscal year end, and we began putting some 

the wider healthcare industry. We are doing this 

of it to work during the fiscal year, acquiring three 

with the technology, data and wrap-around advi-

strategically important companies for a total of 

sory services required to improve cost, quality and 

$42.6 million in cash, and we put another $165.5 

safety today, while building the analytic infrastruc-

million to work acquiring two more as the new  

ture for population health management over the 

fiscal year began.

long term.

DISRUPTING THE SUPPLY CHAIN

We are tackling the 20–30% of health systems’ costs 

We acquired MEMdata in April 2014 

that the supply chain arena represents, including 

specifically to address the high-cost area of 

everything from commodities to the costliest and 

capital equipment planning, sourcing and analytics. 

most elusive spend areas such as physician pref-

The business already is generating broad interest 

erence items, capital equipment and specialty 

from our member channel; we added six member 

pharmacy drugs. We are doing this through our 

systems by fiscal year-end, and have a strong  

robust Group Purchasing Organization contract 

sales pipeline.

portfolio, our direct sourcing and specialty phar-

macy programs, our analytic technology solutions 

and our recent acquisitions: SYMMEDRx, MEMdata 

and Aperek.

And in early fiscal 2015, we acquired Aperek, for-

merly Mediclick, a SaaS-based supply chain work 

flow and analytics company for $48.5 million in 

cash. Aperek will be instrumental in further auto-

Following the acquisition of SYMMEDRx in July 2013, 

mating all of the supply chain management proc-

we have experienced three-fold growth in the use 

esses for our comprehensive technology, data 

of this service. Why? Because we are helping our 

analytics and services model.

members manage and standardize the notoriously 

high-cost and difficult-to-manage area of physician 

preference. Our approach helps members identify 

the truly differentiated product from the commod-

ity. This enables us to drive down costs, while pro-

viding advisory services focused on appropriate 

utilization and procedural standardization for the 

more advanced and differentiated products.

We are systematically building full capabilities 

across the entire supply chain to integrate the 

pieces and attack every savings opportunity for 

our member base.

PREMIER, INC.   2014 ANNUAL REPORT  

 PAGE 9

COLLABORATING FOR RESULTS

Approximately 1,100 U.S. hospital members participate in at least 

one of our Performance Improvement Collaboratives, including QUEST  

for multi-dimensional improvement, ASCEND for accelerated supply  

chain savings, PACT and Bundled Payment for evolving delivery model 

development, and Partnership for Patients which addresses preventable 

harm and mortality.

Premier’s QUEST® collaborative continues to lead 

management programs have blossomed from a 

the industry in helping our members save lives  

learning collaborative encompassing a few dozen 

and dollars. Using data and collaboration, QUEST 

health systems just a few years ago, to a growing 

participants are able to identify top performers, 

collection of integrated population health and ana-

replicate their processes and dramatically improve 

lytics offerings. We have developed organic appli-

results. The bar continues to rise as do results 

cations, as well as partnered with both Phytel and 

across cost, quality and safety metrics. QUEST is 

Verisk Health in this arena, to deliver a robust suite 

one of the most comprehensive hospital collab-

of applications essential for population health man-

oratives in the nation. Including approximately  

agement, including claims analytics and risk strat-

350 members, QUEST has become one of the only 

ification, patient outreach and care coordination,  

initiatives to help healthcare organizations deliver 

as well as bundled payment modeling and analysis 

the best possible care to each patient, every time.

and development of clinically integrated networks.

In addition to solving immediate challenges, Premier 

Over the past fiscal year, we have developed more 

members are collaborating to prepare for the evo-

than 130 population health agreements, represent-

lution to new care models. Our population health  

ing a 65% increase in revenue across analytics and 

services, and the number of facilities represented 

across these agreements has increased to approxi-

mately 500, a 25% increase from a year ago.

350 U.S. Hospital Members

160,000 Deaths Avoided

$13.2 Billion Saved

55,800 Readmissions Prevented

21,700 Instances of Harm Prevented

Premier QUEST participant performance data is as of 6/30/2014 and represents data accumulated through year 6 of the  
collaborative, which ended December 31, 2013. Deaths avoided and dollars saved are over the first 6 years of the program; 
instances of harm are measured over the past 4 years; and readmissions prevented are measured over the past 3 years.

 
PAGE 10     TRANSFORMING HEALTHCARE FROM THE INSIDE

REVOLUTIONIZING TECHNOLOGY

Healthcare providers are challenged with an over- 

generate predictive insights. The ware-

abundance of data, that doesn’t speak the same 

house manages data from multiple health informa-

language, therefore missing the opportunity for 

tion systems and data across the care continuum. 

dramatic improvement.

Premier has developed an integrated data plat-

form, PremierConnect®, that resolves the silos and 

opens up unparalleled opportunities. In addition,  

We believe it is uniquely differentiated in that it is 

vendor and payer agnostic and provides hard-to-

find expertise in data management capabilities 

through the extension of Premier’s services.

in February 2014, we launched PremierConnect® 

And we are accelerating and enhancing our offerings 

Enterprise, our cloud-based data warehouse and 

through acquisitions. In addition to SYMMEDRx, 

business intelligence platform. PremierConnect 

MEMdata and Aperek, we acquired TheraDoc, a 

Enterprise is fully managed by Premier, enabling 

market-leading provider of clinical surveillance soft-

health systems to save millions of dollars by sharing 

ware, in early fiscal 2015. This acquisition increases 

the costs of building what otherwise would be indi-

our scale and access across healthcare providers 

vidual datamarts and uncoordinated data manage-

and brings together two leading companies with 

ment capabilities. It supports the work being done 

similar visions and strong capabilities in data ana-

by our members through a multifaceted platform 

lytics and real-time electronic clinical surveillance.

that combines data warehousing with the ability  

to acquire, standardize, transform and integrate  

Big Data, produce actionable analytics and 

Supply chain executives can make purchasing decisions 
based on price, quality and safety information from  
thousands of outcomes.

Physicians and chief medical officers can monitor clinical 
performance, understand clinical and cost variation, access 
patient-level detail and support reporting requirements.

Clinical integration executives can segment populations  
of patients to understand where to focus care management 
efforts.

Infection preventionists can be alerted to possible  
harm-related events with near real-time surveillance  
and better coordinate care with other departments.

Chief nursing officers can access staffing plans and industry 
best practices to minimize inefficient processes that take too 
long or require too many employees to complete.

PREMIER’S IMPACT

More than 60% of the U.S. community hospital market has  
a relationship with Premier.

NET REVENUE OF 
$869 MILLION 
INCREASED 14% FROM 2013

ADJUSTED EBITDA OF 
$351 MILLION 
CLIMBED 12% FROM 2013

ADJUSTED FULLY DISTRIBUTED  
NET INCOME TOTALED NEARLY 

$189 MILLION 
A 9% INCREASE FROM 2013

GENERATED CASH FLOW  
FROM OPERATIONS  
OF MORE THAN

$368 MILLION

PREMIER HAS APPROXIMATELY 
3,000 ACUTE CARE PROVIDERS 
AND 110,000 NON-ACUTE  
CARE PROVIDERS

PREMIER HAS ACCESS  
TO DATA ON
ONE-IN-THREE 
U.S. COMMUNITY HOSPITAL 
DISCHARGES 

Fiscal 2014 financial results are pro forma, reflecting the impact of the company’s reorganization and IPO on October 1, 
2013. Reconciliations, as well as explanations related to the company’s use of non-GAAP financial measures, are provided  
in the company’s fiscal 2014 fourth-quarter press release attached as an exhibit to our Form 8-K filed with the Securities 
and Exchange Commission on August 28, 2014, as well as our Form 10-K for the year ended June 30, 2014, filed with the 
Securities and Exchange Commission on September 4, 2014.

PAGE 12     TRANSFORMING HEALTHCARE FROM THE INSIDE

LEADERSHIP TEAM

Jeffrey W. Lemkin  
General Counsel 

Craig McKasson 
Chief Financial Officer

Susan D. DeVore  
President and CEO

Michael J. Alkire  
Chief Operating Officer

Blair Childs  
Senior Vice President,  
Public Affairs

Kelli Price 
Senior Vice President, 
People

Terry Linn 
Senior Vice President, 
Corporate Development 
and Strategy

Gary S. Long 
Chief Sales Officer 

Andy Brailo 
Senior Vice President,  
Member Field Services

Keith J. Figlioli 
Senior Vice President,  
Healthcare Informatics

Durral R. Gilbert  
President, Supply Chain 
Services

Wes Champion  
Senior Vice President,  
Premier Performance 
Partners 

BOARD OF DIRECTORS

Richard J. Statuto 
President and CEO,  
Bon Secours Health  
System Inc. 
Marriottsville, MD 
Chair of the Board

Charles E. Hart, MD  
President and CEO, 
Regional Health 
Rapid City, SD 
Vice-Chair of the Board

Stephen R. D’Arcy  
Partner, Quantum  
Group, LLC 
Grosse Pointe Woods, MI

Lloyd H. Dean  
President and CEO,  
Dignity Health 
San Francisco, CA

Susan D. DeVore 
President and CEO, 
Premier, Inc. 
Charlotte, NC

Peter S. Fine  
President and CEO,  
Banner Health 
Phoenix, AZ

Philip A. Incarnati  
President and CEO,  
McLaren Health Care 
Corporation 
Flint, MI

Robert Issai  
President and CEO,  
Daughters of Charity  
Health System 
Los Altos Hills, CA

Annual Report Design by Curran & Connors, Inc. / www.curran-connors.com

William E. Mayer  
Senior Partner,  
Park Avenue  
Equity Partners 
New York, NY

Keith B. Pitts 
Tenet Healthcare 
Corporation 
Dallas, TX

Tomi Ryba  
President and CEO,  
El Camino Hospital 
Mountain View, CA

Terry Shaw 
Executive Vice President, 
CFO, COO, Adventist 
Health System 
Altamonte Springs, FL 

Susan S. Wang 
Former Executive Vice 
President and Chief 
Financial Officer,  
Solectron Corporation 
Los Altos, CA

Ellen C. Wolf 
Former Senior Vice 
President and CFO, 
American Water Works 
Company, Inc. 
Lewes, DE

Alan R. Yordy 
President and Chief Mission 
Officer, PeaceHealth 
Bellevue, WA

Charlotte, NC 
Premier Headquarters 
13034 Ballantyne Corporate Place 
Charlotte, NC 28277

Washington, DC 
Public Affairs Office 
444 North Capitol St., N.W. 
Suite 625 
Washington, DC 20001

Premier Solution Center 
877.777.1552 
www.premierinc.com