Prudential Bancorp
Annual Report 2001

Plain-text annual report

PRUDENTIAL PLC ANNUAL REPORT 2001 P R U D E N T A L P L C I A N N U A L R E P O R T 2 0 0 1 PRUDENTIAL PLC PRUDENTIAL PLC, THROUGH ITS BUSINESSES IN EUROPE, THE US AND ASIA, PROVIDES RETAIL FINANCIAL PRODUCTS AND SERVICES AND FUND MANAGEMENT TO MANY MILLIONS OF CUSTOMERS WORLDWIDE. OUR COMMITMENT TO THE SHAREHOLDERS WHO OWN PRUDENTIAL IS TO MAXIMISE THE VALUE OVER TIME OF THEIR INVESTMENT. WE DO THIS BY INVESTING FOR THE LONG TERM TO DEVELOP AND BRING OUT THE BEST IN OUR PEOPLE AND OUR BUSINESSES TO PRODUCE SUPERIOR PRODUCTS AND SERVICES, AND HENCE SUPERIOR FINANCIAL RETURNS. OUR AIM IS TO DELIVER TOP QUARTILE PERFORMANCE AMONG OUR INTERNATIONAL PEER GROUP IN TERMS OF TOTAL SHAREHOLDER RETURNS. AT PRUDENTIAL OUR AIM IS LASTING RELATIONSHIPS WITH OUR CUSTOMERS AND POLICYHOLDERS, THROUGH PRODUCTS AND SERVICES THAT OFFER VALUE FOR MONEY AND SECURITY. WE ALSO SEEK TO ENHANCE OUR COMPANY’S REPUTATION, BUILT OVER 150 YEARS, FOR INTEGRITY AND FOR ACTING RESPONSIBLY WITHIN SOCIETY. CONTENTS 01 GROUP FINANCIAL HIGHLIGHTS 02 CHAIRMAN’S STATEMENT 03 GROUP CHIEF EXECUTIVE’S REVIEW 06 BUSINESS REVIEW 14 FINANCIAL REVIEW 21 CORPORATE SOCIAL RESPONSIBILITY REVIEW 22 BOARD OF DIRECTORS 24 CORPORATE GOVERNANCE REPORT 27 REMUNERATION REPORT 33 DIRECTORS’ REPORT 35 SUMMARY OF STATUTORY BASIS RESULTS 36 CONSOLIDATED PROFIT AND LOSS ACCOUNT 39 CONSOLIDATED STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES 39 RECONCILIATION OF MOVEMENTS IN CONSOLIDATED SHAREHOLDERS’ CAPITAL AND RESERVES 40 CONSOLIDATED BALANCE SHEET 42 BALANCE SHEET OF THE COMPANY 43 CONSOLIDATED CASH FLOW STATEMENT 44 NOTES ON THE FINANCIAL STATEMENTS 71 INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF PRUDENTIAL PLC 72 FIVE YEAR REVIEW 74 ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION 75 SUMMARISED CONSOLIDATED PROFIT AND LOSS ACCOUNT – ACHIEVED PROFITS BASIS 75 EARNINGS PER SHARE – ACHIEVED PROFITS BASIS 75 STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES – ACHIEVED PROFITS BASIS 76 SUMMARISED CONSOLIDATED BALANCE SHEET – ACHIEVED PROFITS BASIS 76 RECONCILIATION OF MOVEMENT IN SHAREHOLDERS’ CAPITAL AND RESERVES – ACHIEVED PROFITS BASIS 77 NOTES ON THE ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION 85 THE ACHIEVED PROFITS BASIS OF 85 FINANCIAL REPORTING INDEPENDENT AUDITORS’ REPORT ON THE ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION 86 SHAREHOLDER INFORMATION ibc HOW TO CONTACT US PRUDENTIAL AT A GLANCE PRUDENTIAL’S UK & EUROPEAN INSURANCE OPERATIONS M&G Prudential is a leading life and pensions provider in the UK. • Prudential’s UK Insurance Operations provide a range of financial products and services including annuities, corporate and individual pensions, with-profits bonds and investment products to more than seven million customers. • Its products are distributed through a number of channels including direct to customers (telephone, internet and mail), through intermediaries including Independent Financial Advisers and consulting actuaries, through the workplace to its corporate pensions customers and via affinities and banks. Founded in 1931, M&G was acquired by Prudential in 1999 and is the Group’s UK and European fund manager with over £120 billion of funds under management, including £80 billion managed on behalf of the Prudential Assurance Company’s and Scottish Amicable’s long-term funds. • M&G’s retail investment products include unit trusts, PEPs (Personal Equity Plans), ISAs (Individual Savings Accounts), OEICs (Open Ended Investment Companies) and investment trusts. Its institutional business focuses on segregated fixed interest and pooled pension funds. • M&G employs some 1,300 staff and services more than 906,000 unit holder accounts. • The business currently employs • Prudential Property Investment Managers, the largest institutional property investor in the UK, and PPM Ventures, a private equity investment business, are also part of the M&G group. www.mandg.co.uk some 8,000 staff located in offices in Stirling, Reading, Belfast and London. Prudential Europe was formed in 1999 to spearhead Prudential’s expansion into continental Europe. Its operations encompass both the manufacture and distribution of Prudential branded products in France and Germany. • Prudential offers single premium savings products in France, as well as critical illness cover and mutual funds in Germany. • Its products are sold through local distribution partners. • Prudential Europe employs some 620 staff at its offices in Dublin, Frankfurt and Paris. www.pru.co.uk www.prudential.fr www.prudential.de R EGG PLC JACKSON NATIONAL LIFE (JNL) Launched by Prudential in October 1998, Egg is the UK’s leading e- commerce financial services brand, and will be extending its reach into France and Germany in 2002. • Prudential completed an Initial Public Offering of just over a 20 per cent share of Egg in June 2000. • Egg plc provides banking, insurance, investments, mortgages and a shopping portal through its internet site and other distribution channels. • Egg plc has more than two million customers and employs some 2,200 staff mostly based at its call centres in Derby and Dudley. www.egg.com JNL was acquired by Prudential in 1986. Today, it is one of the top 20 life insurance companies in the US in terms of total assets, and has more than 1.5 million policies and contracts in force. • JNL is a leading provider of fixed, indexed and variable annuities, term and permanent life insurance, and stable value products. • Headquartered in Lansing, Michigan, and employing 2,400 people, JNL markets its products in 50 states through independent agents, broker- dealers and financial institutions (in New York as Jackson National Life Insurance Company of New York). • JNL’s investment portfolio is managed by PPM America Inc., which manages some US$57 billion of US assets. www.jnl.com PRUDENTIAL CORPORATION ASIA (PCA) Prudential began its first Asian operations in India in 1923. Today, it is Europe’s leading life insurance company in Asia, employing around 5,000 staff and serving more than 2.2 million customers. • PCA has operations in 12 countries: China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, the Philippines, Singapore, Taiwan, Thailand and Vietnam. These include joint ventures with some of the region’s leading players, including: – Bank of China International for Mandatory Provident Fund business in Hong Kong; – ICICI Ltd (India) for both life insurance and mutual funds; and – China International Trust and Investment Corporation (CITIC) for life insurance. • PCA’s distribution is predominantly through some 60,000 agents, but also through a growing number of other distribution channels including its successful bancassurance relationship with Standard Chartered Bank (SCB). • PCA offers a comprehensive range of savings, protection and investment products. www.prudentialasia.com GROUP FINANCIAL HIGHLIGHTS 01 Prudential plc Annual Report 2001 Results Summary Achieved profits basis results Operating profit before tax UK Insurance Operations: Long-term business General business M&G Egg UK Operations US Operations Prudential Asia Prudential Europe Other income and expenditure (including development expenses) UK re-engineering costs Operating profit Amortisation of goodwill Short-term fluctuations in investment returns Effect of change of economic assumptions Merger break fee (net of related expenses) Profit on business disposals (Loss) profit on ordinary activities before tax Operating earnings per share Shareholders' funds Statutory basis results Operating profit before tax Operating earnings per share Dividend per share 2001 £m 2000 £m 620 79 699 75 (88) 686 319 415 8 (178) 1,250 (64) 1,186 (95) (1,402) (482) 338 – (455) 708 33 741 125 (155) 711 226 213 17 (138) 1,029 – 1,029 (84) (440) – – 223 728 41.9p 38.4p £8.15bn £8.8bn 622 840 23.3p 30.2p 25.4p 24.5p Insurance and investment funds under management £163bn £165bn Banking deposit balances under management £6.5bn £7.6bn Total Annual Premium Equivalent Insurance Sales Up 16% to £1,766 million £1,528 million 2001 2000 Total Annual Equivalent Investment Sales Achieved Profits Basis – New Business Profits Achieved Profits Basis – Total Operating Profit Up 172% to £1,021 million £376 million Up 10% to £673 million £613 million Up 15% to £1,186 million £1,029 million All of the Group’s principal businesses – our UK and European insurance operations, M&G, Egg, Jackson National Life and Prudential Corporation Asia – are now represented on the main Board. As the Company develops both internationally and in complexity, its non-executive directors have had to take on an increasing workload and time commitment to ensure their duties are carried out effectively and this is likely to continue. The extensive knowledge and experience of the executive team, coupled with the breadth and complementary skills brought to the Group by the non-executive directors, ensures that Prudential enters 2002 in excellent hands. The benefits of our strategy are clear. We are a leading international financial services company with significant brand, distribution and product capabilities in each of our chosen markets, and when combined with our financial strength and efficient cost base, we are very well placed to deliver superior investment returns to our customers and shareholders. Sir Roger Hurn, Chairman CHAIRMAN’S STATEMENT I am delighted to report that 2001 has been another strong year for the Group with achieved basis operating profit (after restructuring costs) up 15 per cent to £1,186 million and record total Group insurance and investment sales of £21.5 billion, an increase of 54 per cent on 2000. These results were particularly pleasing because they were achieved in difficult market conditions for many areas of our business. They also fully endorsed our strategy of growing internationally, broadening our distribution reach and diversifying our product range. The Board has decided to increase the total dividend by 3.7 per cent to 25.4 pence per share. The year was, of course, overshadowed by the dreadful events of 11 September in the United States. Although the Group’s direct exposure following these events was extremely limited, we were without doubt all affected by this appalling tragedy. The proposed merger with American General early in the year was consistent with our strategic approach and demonstrated our focus on growth across the Group. As we indicated at the time, the transaction was not about our position in the United States in 2001 or the year ahead – it was about the positioning of the business in four or five years time. It was an excellent opportunity for Prudential and while we were clearly disappointed that the transaction did not proceed, it is important to remember that we already have an excellent business in the US in Jackson National Life. Going forward, we will continue to look for opportunities to grow the business. We have some really outstanding operations across the Group and can look to the future with a great deal of confidence. A more detailed commentary about our businesses in the UK, Europe, the United States and Asia can be found in the Group Chief Executive's and Business Reviews. None of the progress made during the year would have been possible without the hard work and dedication of our staff. In what has been an increasingly competitive environment for many parts of our business, I have been enormously impressed with their continued commitment, drive and professionalism and I would like to thank them for their considerable efforts. There have been a number of changes to our Board during the year. Bridget Macaskill resigned from the Board in March. As Chairman and Chief Executive Officer of OppenheimerFunds Inc, a subsidiary of MassMutual Financial Services Group, Bridget concluded that she should resign to avoid any potential conflict of interest given that MassMutual and American General (with whom we were in merger discussions at the time) operate in the same market. I would like to take this opportunity to thank Bridget for the significant contribution she made to the Group. Keith Bedell-Pearce retired from the Board at the end of the year. Keith had been with Prudential for almost 30 years and he made an enormous contribution to the development of the Company. I have personally appreciated his wise counsel since I joined the Board. We welcomed Mark Wood to the Board in June. Mark joined the Group from AXA UK as Chief Executive of Prudential’s UK and European Insurance Operations. In November, we appointed Clark Manning President and Chief Executive Officer of Jackson National Life and Chief Executive Officer of our North American operations. Clark was previously Chief Operating Officer for JNL and he joined the Group Board on 2 January 2002. I know that both of them will make a valuable contribution to the future prosperity of the Group. 25.4p TOTAL DIVIDEND UP 3.7% 02 Prudential plc Annual Report 2001 GROUP CHIEF EXECUTIVE’S REVIEW WE ARE EXTREMELY WELL POSITIONED TO BENEFIT FROM THE GROWTH IN CUSTOMER DEMAND FOR ASSET ACCUMULATION AND INCOME IN RETIREMENT WITH A BUSINESS MODEL THAT HAS FINANCIAL STRENGTH AND DIVERSITY OF EARNINGS BY GEOGRAPHIC REGION AND PRODUCT. In my review in last year’s Report and Accounts, I said that the real challenge for the Group was to use our considerable achievements in 2000 as a springboard for further growth and success in 2001, and I am delighted to report that this is exactly what we have done. We have continued to deliver our strategy of building an international retail financial services business by broadening our geographic presence, distribution channels and range of products to enable us to reach more customers and meet more of their needs. This clear and focused strategy is designed to exploit sustainable growth in key markets around the world where we have leading market positions and excellent customer access and reach. We are extremely well positioned to benefit from the growth in customer demand for asset accumulation and income in retirement with a business model that has financial strength and diversity of earnings by geographic region and product. The success of this strategy has been demonstrated in our performance during the year. We have made real progress in restructuring and re-focusing our UK Insurance Operations and its strong performance in 2001 shows that we can build the business in competitive markets A STRONG RESULT ACROSS THE GROUP: TOTAL SALES OF £21.5 BILLION: GROWTH OF 54% ACHIEVED OPERATING PROFIT INCREASED BY 15% TO £1,186 MILLION DIVIDEND INCREASED TO 25.4 PENCE while driving through these changes. There has been continued strong investment performance at M&G and Egg broke even in the fourth quarter as planned. Jackson National Life had its second best year ever for total sales as well as record sales of fixed annuities, and Prudential Corporation Asia had another year of exceptionally strong growth across the region. Group total insurance sales, on an annual premium equivalent (APE) basis, of £1.8 billion were up 16 per cent and sales of investment products of £1 billion increased from £376 million in 2000. Achieved basis operating profit (after restructuring costs) increased by 15 per cent to £1,186 million. New business achieved profits were up 10 per cent, principally due to strong growth in Asia. Total in force achieved operating profits increased 24 per cent to £673 million, despite a £74 million charge relating to average realised bond losses in the United States. This performance was particularly pleasing because it was achieved against a backdrop of tough market conditions for many areas of our business. Turbulence in capital markets has led to credit losses and a fall in embedded value. However, the overall Group results reflect the fact that Prudential is a financially strong company with outstanding businesses and a broad international base. As part of our ambition to build a business with long-term sustainable growth and to deliver top quartile performance, we have set a goal for the next four years of doubling the intrinsic value of the Group. We define intrinsic value as the discounted value of the cash generated by the business in the future. This can be approximated to the sum of the embedded value together with a multiple of new business profits for our long-term businesses, and the fair value of non-insurance operations such as Egg and M&G. In order to achieve this goal, we will need to broadly double new business achieved profits and the fair value of our non-insurance operations. This is a stretching target, the key to which ACHIEVED PROFITS BASIS – NEW BUSINESS(cid:23) PROFIT BY REGION(cid:23) 03 Prudential plc Annual Report 2001 UK/Europe 37% Asia 38% US 25% GROUP CHIEF EXECUTIVE’S REVIEW CONTINUED is performance delivery and our ability to develop the business so that growth will continue after the four year period, and one which is consistent with our focus on delivering value. The markets in which we operate around the world are experiencing significant change, bringing challenges but also enormous opportunities. This change is being driven by a number of factors including demographic shifts, changing regulation and government policy, different consumer attitudes, greater consumer sophistication, market reform and liberalisation, and increasing competition. Prudential, with its AAA financial strength, comprehensive distribution, product innovation and scale operations is well placed to meet these challenges and take advantage of the opportunities they present. UK and Europe The life insurance industry in the UK is well developed and the world’s third largest, behind only the United States and Japan, accounting for around 10 per cent of total worldwide premium income. The size of the market is influenced by the comparatively high penetration of life insurance, driven in part by the prominent role of the private sector in financial provision for retirement. In recent years, the market has changed significantly. The responsibility for providing an income in retirement is gradually shifting from the state and employers to individuals. An ageing population, driven by increasing longevity and the baby-boomer generations of the 1940s and 1960s (which is forecast to increase the proportion of over 60s in the UK population to nearly 30 per cent by 2030 from around 20 per cent today), is increasingly focusing on accumulation of assets to provide retirement income to supplement their state benefits, while younger generations are focusing on pension provision and medium to long-term savings products. In what is becoming an increasingly competitive market, there are excellent opportunities for financially strong companies like Prudential – which has complementary businesses, market leading positions in key product areas, and some of the biggest financial services brands – to deliver sustained growth in the low margin environment in which we now operate. worldwide. In November, Egg achieved a break-even position and in doing so, met the commitment made at the time of its flotation in June 2000 that it would break even during the fourth quarter of 2001. Egg’s management team is confident that its UK business is sustainably profitable. In January 2002, Egg announced that it would be developing its international business in France through the acquisition of Zebank, the first digital on-line bank in France, and associated distribution partnerships. Our UK Insurance Operations have undergone an enormous transformation in recent years and the development of our business model in the UK to improve our service offering to over seven million customers continued in 2001. We made changes to our direct sales channels and customer service operations and set out a more focused strategic direction for the business, creating further cost efficiencies and bringing together the operating units under the powerful Prudential brand. M&G’s market position, investment capabilities and brand strength make it one of the leading fund managers in the UK. The successful integration with Prudential Portfolio Managers has created a focused business with strong positions in all of its markets. Investment performance continued to be encouraging against difficult market conditions. Within the retail market, M&G materially increased market share during the year, and on the institutional side won a number of sizeable new fixed income mandates on the back of the growing trend among defined benefit pension schemes to seek to cap their liabilities. Since we launched Egg in 1998, it has become one of the UK’s leading e-commerce financial brands and the leading digital bank With the burden of future retirement provision too much for most state schemes and with a growing equity culture emerging in many markets, the outlook for the retail savings markets in Europe is likely to remain positive for sometime to come, bringing with it significant growth potential for new and established financial services providers. Prudential Europe recorded a number of notable achievements during the year including the opening of a Paris-based branch, the launch of Prudential Europe Vie, an equity-backed life insurance product that builds on the success of Prudence Bond in the UK, and the signing of an additional distribution agreement with Centre Francais du Patrimoine, one of the largest multi- product broking services in France. United States The United States is the largest financial services market in the world, accounting for approximately 70 per cent of retirement assets worldwide. Many of the factors that have affected the UK life insurance market in recent years, such as an ageing population and increasing risk of outliving savings in retirement, have also affected the US market. BREAKDOWN OF GLOBAL RETIREMENT(cid:23) ASSETS 2000 ($ TRILLION) MARKET SIZE AND GROWTH 2000 Household assets1 ($ trillion) 2000 per capita ($000) Annual asset growth (1995-2000) Retirement Other Retirement Other Retirement Other USA UK Japan Western Europe Asia (excluding Japan) 13.5 2.0 1.7 1.4 0.5 24.6 2.5 12.5 9.6 2.2 49 34 13 6 0.2 89 42 98 40 13.7% 12.1% 6.4% 9.2% 10.9% 10.4% 2.9% 7.2% 0.8 17.7%2 15.3%2 1 Includes equities, bonds, cash, annuities, personal pensions, private equity (except UK) and trusteed pension assets. Excludes government sponsored trusts. 2 CAGR% 97-99 Source: Goldman Sachs Global Aging Report, Merrill Lynch Banks Review, Asia Demographics Ltd. 0 5 10 15 20 US UK Japan Western Europe Asia (excluding Japan) 04 Prudential plc Annual Report 2001 we are confident that there are substantial opportunities for us with our diversified business and a long-term commitment to the region, to continue to achieve profitable growth. Summary 2001 has been another year of considerable success and achievement for the Group and the benefits of our strategy of diversification by product and distribution channel internationally are very clear. The implementation and delivery of this strategy has, of course, been made possible by the hard work and drive of our staff and I would like to thank them all for their continued support throughout the year. Prudential is one of only 10 insurance companies worldwide with AAA financial strength ratings from both Standard & Poor’s and Moody’s. We have some truly outstanding businesses across the Group and through our focus on value rather than volume as well as our active management of capital, I believe that we are very well placed for the future. Jonathan Bloomer, Group Chief Executive The fastest growing age group in the US is the 40+ population who control by far the largest share of total net worth and should offer significant opportunities in the asset accumulation products markets. It is anticipated that over 40 million baby boomer households will move into retirement in the next 20 years and that 21 per cent of Americans will be over 65 years of age in 2050 compared to 12 per cent today. We believe that the growth prospects that will be generated by these favourable demographic trends over the medium to long-term are very positive and represent a significant opportunity for high quality businesses like Jackson National Life (JNL). In JNL, we have one of the top 20 life insurance companies in the United States in terms of total assets. Since we acquired it in 1986, JNL has been transformed into a market leading provider in its chosen product lines and distribution channels. While its performance during the year was affected by the continued market volatility in the US, particularly in areas such as variable and equity-linked products, JNL’s broad product and distribution mix enabled it to deliver strong results in other areas including fixed annuities and stable value products. When combined with its considerable operating efficiency, low cost base and modern IT systems, JNL’s diversified product portfolio and variety of distribution outlets enables it to continue writing profitable business in difficult economic conditions. Our ambition to grow the business remains and the focus going forward will be to continue to develop JNL’s product range and enhance its distribution channels to ensure that it is well placed to benefit from the anticipated growth in the US financial services market. Asia 2001 was another year of success and impressive growth for the Group in Asia. Prudential Corporation Asia (PCA) now operates in 12 countries, having added Japan and Korea to its geographic mix during the year, and it already has top-five market positions in eight operations across the region. Through its extensive network of life insurance and mutual funds operations committed to meeting customers’ needs, PCA is very well positioned to capture a significant part of Asia’s fast-growing financial services market. The prospects for the long-term savings markets will continue to be significant across Asia. A number of factors are fuelling this growth: a huge population base representing over 60 per cent of the world’s total population; increasing market reform and liberalisation; a relatively young and better educated population; rapid urbanisation; a growing middle class; an inherent propensity to save; increasing consumer sophistication; longer life spans and a limited social security net, all of which help to create a strong demand for long- term savings products. The future is very exciting for companies like Prudential with its financial strength, trusted brand name, strong joint venture partners, track record of success in the region, and a commitment to meet local customer needs with innovative products. PCA’s performance in 2001 (new business achieved profits were up 67 per cent) endorsed once again its successful strategy of entering new markets, strengthening and diversifying distribution channels, and launching innovative, customer-focused products. Although there has been evidence of a slowdown in some Asian economies, RATIO OF WORKING-AGE ADULTS (AGED 15-64)(cid:23) TO THE ELDERLY (AGED 65 AND OVER) IN THE(cid:23) O DEVELOPED WORLD LIFE EXPECTANCY O 7 6 5 4 3 2 1 0 80 75 70 65 1960 1990 2000 2010 2020 2030 1950 1960 1970 1980 1990 2000 Source: Gray Dawn 1999, Peter G. Peterson. 05 Prudential plc Annual Report 2001 UK Germany France US BUSINESS REVIEW UNITED KINGDOM & EUROPE THERE ARE EXCELLENT OPPORTUNITIES FOR FINANCIALLY STRONG PLAYERS LIKE PRUDENTIAL – WHICH HAS COMPLEMENTARY BUSINESSES, MARKET LEADING POSITIONS IN KEY PRODUCT AREAS, AND SOME OF THE BIGGEST FINANCIAL SERVICES BRANDS – TO DELIVER SUSTAINED GROWTH. UK Insurance Operations 2001 was a significant year for our UK Insurance Operations as we began a major restructuring and re-focusing of our business to meet the opportunities and challenges presented by continued change in the UK’s life insurance market. The UK insurance business recorded sales on an annual premium equivalent (APE) basis of £838 million, 10 per cent up on 2000. New business achieved profits (NBAP) were up six per cent to £243 million, reflecting increased volumes of new business written during the year, and our ability to build the UK business while driving through change. Total UK achieved operating profits fell 12 per cent to £620 million. However, these results reflect the adoption of the new active basis for setting economic assumptions. Underlying achieved operating profits, excluding the impact of the change to active-basis reporting, were £724 million (up two per cent on prior year), with NBAP contributing £269 million to this result, an improvement of 17 per cent on 2000. During the year, we announced changes to our customer services operations, including the closure of our direct sales force, to enable us to meet changing customer needs and to continue to operate cost-effectively as a scale player in the UK market. We also transferred our general insurance operations to Winterthur Insurance, while forming an alliance with its UK subsidiary, Churchill, to continue to offer Prudential-branded general insurance products in the UK, while benefiting from Winterthur’s market-leading expertise and capabilities in this sector. The transaction, which completed in January 2002, is expected to generate approximately £810 million for Prudential over time, and reflects our strategy of deploying capital where it will deliver the most value. Profit arising from the transaction will be accounted for in 2002. Our core UK insurance businesses are currently being integrated into one organisational structure to significantly improve customer service and to lower costs. We announced our commitment to take a further £175 million out of our annual UK cost base by 2004 and aggressively drive expense levels across the business down to one per cent of funds under management. We believe this is an appropriate benchmark, and one which we are determined to surpass in the future. During 2001, we continued to build our multi- channel distribution capability, which will give us the flexibility to respond to changing market environments while maintaining our market-leading position. In the UK, we distribute our products direct to customers (telephone, internet and mail), through intermediaries including Independent Financial Advisers and consulting actuaries, and through the workplace to our corporate pensions customers. Going forward, we will also further develop partnerships with banks, retailers and other distributors. We have an excellent brand and market- leading positions in a number of product areas. Our future strategic focus will be on high growth medium to long-term savings products, including annuities, pensions, with-profits bonds and ISAs. We believe this product mix offers the PRODUCT AND DISTRIBUTION FOCUS MARKET SIZES, SHARES AND GROWTH Individual Savings Accounts and Unit Trusts Retirement Income With-Profit Bonds Annuities (fixed) Pensions Protection Endowments Industrial Branch The Future The Present The Past Collectors Direct Sales Force Independent Financial Advisers Corporate Direct Banks/ Affinities 18 16 14 12 10 8 6 4 2 0 ) % ( e r a h S l a i t n e d u r P Annuities Bonds GroupO Pensions IndividualO SavingsO Accounts 0 2 4 6 8 10 12 14 Market Growth (%) Size of circle represents new business size in Annual Premium Equivalent in 2000. Market growth is estimate for next 10 years. Circles represent Prudential’s target markets. Annuities includes Single Premium Individual Pensions. Source: ABI, Prudential. 06 Prudential plc Annual Report 2001 best growth prospects in the market by meeting customer needs for long-term savings and retirement income. Sales of individual annuities totalled £1.3 billion during the year, up 17 per cent. We launched an impaired life annuity, which offers higher income to those with chronic conditions, and a Flexible Retirement Income Account offering customers a greater degree of freedom in their pension arrangements. We wrote an increasing volume of shareholder backed annuity business during the year which will result in a greater portion of the economic benefits flowing directly to shareholders. There are 11 million employees in occupational pension schemes of which some 4.7 million are members of a defined benefit scheme. Changes to the tax treatment of dividends, lower equity returns and increased longevity, are leading trustees to consider alternatives to defined benefit schemes. In addition, over the next two years, FRS 17 will increase the transparency with which the impact on companies’ balance sheets of funding defined benefit schemes is reported. As a result, many companies are now looking to change their pension arrangements to defined contribution schemes, an area in which we have a strong customer offering. As well as seeing a shift from defined benefit to defined contribution schemes for employees, we expect that over time the bulk annuities market will grow to an estimated £300 billion as trustees seek to manage remaining liabilities under defined benefit schemes. In 2001, our sales of bulk annuities totalled £575 million, and we will continue to be a leading player in this market. We enjoyed a number of key successes in the Group pensions market during the year including being named joint provider for Additional Voluntary Contributions (AVCs) to the National Health Service PRUDENTIAL CUSTOMER BASE ) % l ( n o i t a u p o p f o n o i t r o p o r P 25 20 15 10 5 0 (NHS), giving us access to over a million NHS employees. In addition, we have around a 50 per cent share of the local government AVC market. In 2001, we further improved our service to customers by enabling them to carry out transactions to their pensions on-line through their company intranet, with employers benefiting from the ability to automatically collect contributions direct from the payroll system. Looking ahead, our focus will be on larger corporate schemes, including Stakeholder, where we can offer quality service within the economics of a one per cent environment. Sales of our with-profits bonds through IFAs were up 33 per cent to a record £2 billion. 2001 marked the tenth anniversary of Prudence Bond, and in January 2002, we launched an enhanced with-profits product to build on the success of Prudence Bond. It provides greater flexibility and clarity to customers and will enable us to continue to build on our market-leading position within the with-profits market. Prudential has seven million customers in the UK giving us a presence in one in five households. Prudential is ranked number one in brand awareness in the 45+ age group, which accounts for 70 per cent of the savings market and is a key focus for us in growing the business. We see increasing scope for attracting more of these customers, given the ‘flight to quality’ we are witnessing in the market at present as people place increasing emphasis on financial strength when making their investment decisions. Consumers are seeking the reassurance of brands they can trust, and this puts Prudential in a very strong position. 250 200 150 100 50 0 ) % ( t c u d o r p d n o b n w o o t y t i s n e p o r p e v i t a e R l 0 16-20 21-24 25-34 35-44 45-54 55-64 65+ UK population 16-75 years Prudential customer base Relative propensity to own bond product Source: MORI Financial survey March 2001. 07 Prudential plc Annual Report 2001 impressive performance, beating its market benchmark by a considerable margin, its tenth consecutive year of outperformance. While market conditions for private equity remain challenging, we continued to diversify the portfolio with new investments across Europe and Asia. M&G has also taken significant steps to build its distribution capability in other parts of the world. In 2001, M&G won unit- holder approval to convert 38 of its unit trust funds to an OEIC (Open Ended Investment Company) structure. This conversion is part of M&G’s plans to distribute its product range into European markets. During the year, M&G established its Berlin- based sales and marketing operation and has now opened for business in both Germany and Austria. A co-operative product strategy has also been agreed with Prudential Corporation Asia through which assets collected within PCA’s offshore fund range will flow into M&G’s UK OEIC funds. Cofunds, the fund supermarket for intermediaries which was founded as a joint venture between M&G, Threadneedle, Jupiter and Gartmore, achieved over £200 million of PEP and ISA sales during the year, with over 40 providers offering nearly 500 funds and over 2,000 IFA firms now signed up. Cofunds gained nearly a five per cent share of IFA ISA sales and over three per cent of PEP transfers during 2001. BUSINESS REVIEW CONTINUED UNITED KINGDOM & EUROPE CONTINUED M&G M&G is Prudential’s UK and European fund management business and has over £120 billion of funds under management. These funds are invested in a wide range of assets, including UK and international equities, fixed interest, property and private equity. M&G is the UK’s second largest retail fund manager in terms of funds under management. Underlying profit from the core retail and wholesale businesses was £56 million, an increase of £4 million from 2000. In addition, M&G earned a performance fee of £19 million (£14 million in 2000) reflecting its outperformance in managing the Prudential life fund. M&G’s profits of £75 million compare to £125 million in 2000. This decline was primarily due to the transfer of the life and pensions business to Scottish Amicable in 2000, which contributed £35 million of operating profit in 2000. M&G’s strategy of refocusing its institutional business on core areas of strength in fixed interest, defined contribution and pooled pensions is increasingly bearing fruit as the move away from defined benefit schemes gathers momentum. A further £700 million of institutional specialist fixed income mandates were won during the year, with 08 Prudential plc Annual Report 2001 M&G’s market leadership in liability and cash flow matching being a particular factor behind these wins. During 2001, M&G continued to develop its pooled fund business and increased the number of defined contribution clients. For the second consecutive year, M&G generated exceptional investment performance across the internal funds for which it was responsible, including the £80 billion managed on behalf of the Prudential Assurance Company’s and Scottish Amicable’s long-term funds. Against a backdrop of difficult market conditions, these funds beat their competitor and strategic benchmarks by more than two per cent in 2001. 2001 proved a challenging year for the retail fund management industry with gross industry retail sales falling 22 per cent, net retail sales falling 48 per cent and net Individual Savings Account (ISA) sales falling 39 per cent (Association of Unit Trusts and Investment Funds figures to December 2001). Excluding an exceptional loan note rollover in 2000, relating to the original acquisition of M&G by Prudential, M&G saw a decrease in gross sales of only five per cent and achieved a significant increase in net retail sales over the year. M&G was able to leverage its leading fixed income position and reduce redemptions, in addition to benefiting from an increasing recognition among Independent Financial Advisers (IFA) of the good performance of a number of its equity funds. M&G also significantly increased its market share in the IFA channel, winning more than a six per cent share of all ISA and Personal Equity Plan transfer business sold via intermediaries during 2001. M&G’s property and private equity arms, which primarily invest on behalf of the Prudential Assurance Company, also enjoyed a successful year. The managed property portfolio delivered another M&G'S POSITION OUT OF(cid:23) TOP 40 FUND MANAGERS(cid:23) (cid:23) 0 5 10 15 20 25 30 35 40 SepO 1999 DecO 1999 MarO 2000 JunO 2000 SepO 2000 DecO 2000 MarO 2001 JunO 2001 SepO 2001 DecO 2001 Rolling 1 year Rolling 2 years Source: The Research Department – Group weighted performance over rolling 1 year periods (M&G unit trusts). Prudential Europe Prudential’s European operations encompass both the manufacture and distribution of Prudential branded products in continental Europe through strategic distribution agreements with strong local partners. In Germany, our focus has been on unit- linked pension and protection products, distributed through local agent sales forces. During 2001, Prudential Europe re-launched its Vorsorge critical illness product, and launched two new mutual funds which were developed jointly with the Deutsche Bank Group. These are fund of funds (Dachfonds) and are the first Prudential branded products to be available in the German market. During 2001, new business achieved profits of £8 million remained broadly in line with 2000. Total sales in 2001 were £78 million, more than double the levels achieved in the previous year, principally due to strong sales of Prudential Europe Vie, an equity-backed life insurance product that was launched in France in January 2001. Pru Vie is initially being sold through independent financial advisers approved by Centre Français du Patrimoine (CFP), which is one of the largest multi-brokerage networks in France. In January 2002, Prudential announced a similar arrangement with Espace Patrimoine Conseil (a subsidiary of Crédit Mutuel de Bretagne), and is expecting to enter into further distribution arrangements later this year. Egg 2001 was another year of outstanding growth for Egg, with operating income up 103 per cent to £189 million and strong customer growth, principally through its credit card business. Pre-tax losses decreased by 43 per cent to £88 million. Egg’s management accounts for November showed that the business made a profit for the month. In doing so, Egg met the commitment made at the time of its flotation in June 2000 that it would break even during the fourth quarter of 2001. Egg’s management team is confident that its UK business is sustainably profitable. During the year, Egg acquired 600,000 net new customers, giving a year-end total of 1.95 million. Today, Egg has over two million customers. The credit card business performed strongly, particularly Egg Card, and now has 1.37 million customers. Credit card balances nearly doubled to £1.8 billion and credit quality remains strong. Egg Mortgages increased its book by 18 per cent to £1 billion. In January 2002, Egg announced its intention to launch in France during the year. As part of this strategy, Egg will acquire Zebank (subject to regulatory approval), the leading French on-line banking business, which will provide Egg with a platform to distribute Egg-branded products. In addition to this deal, Egg has signed distribution partnerships with French retailers Sephora and La Samaritaine. Egg will also be extending its partnership with Microsoft to offer further financial services products in France in addition to the proposed fund supermarket through MSN, a leading consumer web destination in Europe. EGG CUSTOMER GROWTH (000) 2000 1500 1000 500 0 Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec 1998 1999 2000 2001 09 Prudential plc Annual Report 2001 BUSINESS REVIEW CONTINUED UNITED STATES OVER THE LAST FIVE YEARS, JACKSON NATIONAL LIFE HAS MADE SIGNIFICANT PROGRESS IN WIDENING ITS PRODUCT RANGE, ENABLING US TO SELL PROFITABLE PRODUCTS IN ALMOST ANY ECONOMIC ENVIRONMENT. The markets in the United States witnessed a year of unprecedented uncertainty in 2001, with equity markets suffering significant declines and bond defaults reaching record levels. No one in the US was immune from these difficult market conditions and Jackson National Life (JNL) was no exception. However, long-term demographic trends in the US are favourable and we have continued to develop and enhance our product range and distribution channels to ensure that we are well placed to benefit from the anticipated growth in the US financial services market. Our emphasis has been and will continue to be on profitable growth. Historical results demonstrate our ability to grow sales while maintaining pricing discipline, and in the last four years we have consistently earned above-industry rates of return (as measured by US GAAP operating return on capital). This reflects our key strengths in distribution, product design and cost. In addition, initiatives to expand product lines and distribution channels have resulted in more diversified, higher quality earnings. Against this background, JNL recorded total sales of £4.6 billion during the year, down only marginally on the record figure set in 2000. Sales of fixed annuities reached record levels, up 80 per cent to £1.9 billion. Despite declining interest rates in 2001, investors sought the safety of fixed annuities resulting in record industry sales. New business achieved profits fell to £167 million from £221 million in 2000, principally due to the adoption of revised achieved profits assumptions and a five per cent reduction in total sales. In force profits were affected by £369 million (US$532 million) of net losses relating to JNL’s bond holdings, resulting in a £74 million charge against current year profits on a five-year averaging basis. These losses equated to 1.4 per cent of JNL’s total invested assets and default experience appears to be broadly in line with that of our major competitors. INCREASING PROPORTION OF THE(cid:23) US POPULATION OVER 40 YEARS O US HOUSEHOLDS AND THE DISTRIBUTION OF INVESTABLE ASSETS O 100% 80% 60% 40% 20% 0% O p u o r g e g a y b n o i t a u p o p S U l f o t i l p S O 1995 2000 2005 2010 2015 60+ years 40-60 years 0-40 years 10 Prudential plc Annual Report 2001 JNL GROWTH Low AssetsO Under $25k Mid AssetsO $25k-$100k UpscaleO $100k-$500k Mass AffluentO $500k-$5m High NetO WorthO $5m-$50m Ultra-HighO Net WorthO Over $50m Share of investable assets Number of households Jackson National Life’s (JNL) current market positioning Looking ahead, significant opportunities exist in the US life insurance market as people seek to fund a longer retirement. In JNL, we have an outstanding business which is well positioned to capitalise on these favourable demographic trends through our diversified product offering, high quality distribution network and strong cost position. Over the last five years, JNL has made significant progress in widening its product range, enabling us to sell profitable products in almost any economic environment. In addition, our costs remain among the lowest in the industry and our highly rated service and technology capability makes us well positioned for continued growth and diversification. The end of the bull market in 2001 created a challenging environment in the variable annuity (VA) market. After years of exceptional growth, VA assets were down in 2001, due to lower net inflows and a decrease in equity prices. Net variable annuity cash flow is a key measure of success in this market as it reflects overall variable annuity asset retention and therefore profit potential. JNL ranks eleventh in the industry on this basis with a net inflow of £345 million (US$497 million) as at 30 September 2001. JNL maintained a top five market position in the sale of equity linked indexed (ELI) annuities with sales of £271 million in 2001. Fourth quarter sales of ELIs were the strongest single quarter sales in 2001 and were 28 per cent ahead of third quarter sales. Our Institutional Marketing Group (IMG), which distributes through banks in the US, announced another record year with sales up nearly 58 per cent on 2000. IMG now offers annuities direct to customers through more than 320 banks and credit unions in the US, as well as to around 1,930 financial institutions through third-party marketing organisations and bank broker/dealers. In 2001, JNL issued £1.7 billion of institutional products and maintained a top 10 position in the overall institutional product market and a top four position in the Medium Term Note funding agreement market. The notes, which may be in any currency, are issued to institutional investors and are backed by funding agreements issued by JNL. COST LEADERSHIP O i l ) s e a S / s t n o p s i s a b ( d a e h r e v O d n a g n c v r e S i i 500 400 300 200 100 0 0 Market JNL 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 Individual annuity sales ($bn) Source: Townsend & Schupp. Companies with more than $100m Fixed annuity sales, and more than $1bn Variable annuity sales LIMRA 2000. 11 Prudential plc Annual Report 2001 Prudential is Europe’s leading life insurer in Asia. Six years ago, we were only present in Singapore, Hong Kong and Malaysia. Today, we have a very strong regional presence with 21 operations in 12 countries, including top five market positions in eight of those operations (six in our life businesses and two in mutual funds). Our success in Asia derives from a unique combination of competitive advantages including our ability to invest for the long- term, an extensive understanding of local markets and their people, considerable experience of overcoming barriers to entry into new markets, and our ability to leverage the power and financial strength of Prudential’s brand. Through our ‘think regional, act local’ management approach, we have been able to replicate our successful business model into the building of new operations. This helps us to capitalise on synergies in brand, systems, product and distribution development while taking into account the great diversity in culture, regulation and levels of economic development across the region. Very importantly, we have also benefited from our ability to attract, motivate and retain the best people in the industry. The prospects for the long-term savings markets in Asia are significant, driven by a combination of favourable demographic trends and increasing market liberalisation. Through its extensive network of life insurance and mutual funds operations, Prudential Corporation Asia (PCA) is strongly positioned to capture a major part of the region’s fast-growing financial services market. 2001 was another year of strong growth for PCA. This was despite the anticipated slowdown in life insurance new business growth rates during the fourth quarter as the global economic slowdown started to have an effect on the region. Sales of insurance products on an annual premium BUSINESS REVIEW CONTINUED ASIA THROUGH ITS EXTENSIVE NETWORK OF LIFE INSURANCE AND MUTUAL FUNDS OPERATIONS, PRUDENTIAL CORPORATION ASIA IS STRONGLY POSITIONED TO CAPTURE A MAJOR PART OF THE REGION’S FAST-GROWING FINANCIAL SERVICES MARKET. PCA’S DEVELOPMENT IN TERMS OF GEOGRAPHY, PRODUCT AND DISTRIBUTION SINCE 1994 Hong Kong Singapore Malaysia Thailand Indonesia Philippines Vietnam India Taiwan China Japan Korea Products Life Unit-linked Mutual General Distribution Agency Bank Broker Direct 1994 1995-2000 2001 12 Prudential plc Annual Report 2001 (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) (cid:2) equivalent (APE) basis were £434 million, up 69 per cent. As well as continuing strong growth in sales through agents, we achieved strong growth through other distribution channels. These included bancassurance (we have bank distribution agreements in place in nine countries) and direct distribution, which together generated just over 17 per cent of new APE life sales, up significantly compared to 2000. Net mutual fund sales of £1.4 billion were up 351 per cent. Achieved operating profit, before development costs and minority interest, increased from £213 million to £415 million in 2001. Achieved profit from life operations increased from £205 million to £405 million. New business achieved profits were up 67 per cent to £255 million, reflecting strong sales growth across all operations, and in force achieved profit growth was also strong. This strong growth reflects PCA’s successful strategy of entering new markets, strengthening and diversifying distribution channels and meeting customers’ needs with innovative products. During the year, PCA had a number of notable successes. We acquired Orico Life in Japan and YoungPoong Life in Korea. Both of these operations have been re- branded PCA Life and we are now building on these operationally and financially sound platforms. We intend, in time, to become material players in these two largest life insurance markets in Asia. PCA extended its range of capital efficient unit-linked products with launches in China, where we became the first international life insurance company to launch a unit-linked life insurance product in Guangzhou (CITIC Prudential, our life insurance joint venture in Guangzhou, China, was established in late 2000). In Taiwan, our unit-linked single premium product is the first and only life insurance product that offers customers a significant investment choice. Regulatory approval for regular premium unit-linked products was received in late November and these were successfully launched in January 2002. Prudential is now the largest private sector mutual funds company in India, having re-entered the Indian market in 1998 by teaming up with one of the country’s leading banking groups, ICICI, and launching award-winning funds. In December 2000, we entered the Indian life market with the launch of ICICI Prudential, one of the few international joint ventures to be fully licensed and selling policies. The partnership with ICICI has gone from strength to strength and has grown still further in 2001 to include a bancassurance relationship with ICICI Bank. In line with our strategy of expanding our successful unit trust operations across the region, we launched Prudential Unit Trusts in both Malaysia and Singapore during the year. These operations supplement our already successful and fast-growing mutual fund operations in India (ranked number two at the end of 2001), Taiwan (ranked number four at the end of 2001), and Japan. Hong Kong’s Mandatory Provident Fund had its first full year of operation in 2001 and our joint venture with Bank of China International (BOCI) is now one of the leaders in this market with an estimated 15 per cent market share. In December 2001, BOCI-Prudential also launched its first unit trust in Hong Kong. Looking ahead, the global economic slowdown is likely to depress short- term growth rates in the region. However, the long-term potential in Asia remains exceptional. PCA, with its significant portfolio of businesses in the region, multi- channel distribution capabilities, excellent strategic partners, and customer-focused product expertise is in a very strong position to continue to benefit from the excellent growth potential throughout Asia. NEW BUSINESS SALES – ANNUAL PREMIUM(cid:23) EQUIVALENT O INVESTMENT PRODUCTS – FUNDS UNDER(cid:23) MANAGEMENT O NET CAPITAL FLOWS O (£m) 450 400 350 300 250 200 150 100 50 0 18 16 14 12 10 8 6 4 2 0 ) % ( n o i t u b i r t s i d e v i t a n r e t l a m o r f n o i t r o p o r P (£m) 3500 3000 2500 2000 1500 1000 500 0 (£m) 300 250 200 150 100 50 0 -50 1998 1999 2000 2001 1998 1999 2000 2001 1994 1995 1996 1997 1998 1999 2000 2001 South Asia Greater China North Asia Proportion from alternative distribution, such as bancassurance 13 Prudential plc Annual Report 2001 India Taiwan Others Acquisitions Working capital Repatriations FINANCIAL REVIEW 2001 was an exceptional year for sales with total insurance and investment sales reaching a record £21.5 billion, up 54 per cent on last year. Total new business inflows including renewal premiums reached £25.7 billion, 42 per cent ahead of last year. Total insurance sales increased nine per cent to £11.4 billion, reflecting a 13 per cent growth in sales in the UK and the success of our Asian operations, where insurance sales increased 102 per cent to £1 billion. Gross investment sales increased 188 per cent to £10 billion while net mutual fund sales in Asia were £1.4 billion, an increase of 351 per cent. Sales at Jackson National Life and Prudential Corporation Asia now represent 68 per cent of the Group total. Total Achieved Operating Profit Total achieved operating profit before re-engineering costs was £1,250 million, up 21 per cent from £1,029 million in 2000. This result reflects a 10 per cent improvement in new business achieved profit to £673 million combined with a 24 per cent improvement in the in force result to £673 million. Results from other operations including development costs and other shareholders’ income improved from a loss of £128 million in 2000 to a loss of £96 million, principally due to a much reduced initial operating loss at Egg. Our results are reported on the basis of the new ABI guidance for Achieved Profits reporting, issued in December 2001. The revised guidance requires the economic assumptions used for the projection of cash flows to be on an ‘active’ basis, that is primarily based on appropriate government bond returns at each period end. These assumptions are reflected in the profit reported for the year to 31 December 2001. Previously, the results have been prepared on a ‘passive’ basis, which uses stable assumptions based on a long-term economic view. Passive assumptions are revised only when it is judged that the economic environment has changed substantially. Results prepared under the Modified Statutory Basis were not affected by this change. The implementation of the revised assumptions under the active basis applied primarily to the UK and the US operations, and those countries in Asia where there are well-developed government bond markets (Japan, Korea and US$ business in Hong Kong). Assumptions in other Asian territories continued to be based on an assessment of long-term economic conditions. This has resulted in our reducing the risk discount rate applied to our UK and US operations from 8.5 per cent to 7.7 per cent, and reducing the UK investment return assumption from 8.0 per cent to 7.1 per cent. The overall impact on our Group achieved profit result for 2001 from using the active assumptions rather than the 2000 passive assumptions has been to reduce new business achieved profit by around £7 million and to reduce the in force operating result by around £90 million. Achieved profits shareholders’ funds are around £180 million lower than they would have been under the old assumptions. New Business Achieved Profit Group new business achieved profit from insurance business of £673 million was 10 per cent ahead of prior year, reflecting strong growth in Asia partially offset by a fall in profit at JNL. The growth in new business achieved profit reflects a 16 per cent increase in insurance sales on an annual premium equivalent (APE) basis. Offsetting this the Group new business achieved profit margin decreased from 40 per cent to 38 per cent, primarily reflecting the adoption of active basis reporting combined with the impact of lower US spreads (ie the difference between the investment rate we earn and the rate we credit to our customers’ accounts) brought about by the challenging US operating environment. UK Insurance Operations’ new business achieved profit of £243 million is six per cent higher than 2000. This is mainly due to increased volumes of new business written during the year, offset by the impact of the move to active basis economic assumptions. In the final quarter we regained the market leading position for IFA distributed with-profits bonds, with a 32 per cent share of the market. Annuities performed strongly in 2001 and we had a market leading position for the year with a 19 per cent market share. Annuities written in our shareholder backed entity, Prudential Retirement Income Limited (PRIL), generated new business achieved profit of around £30 million, being 12 per cent of total UK new business achieved profit. The reported UK Insurance Operations’ margin has decreased one per cent to 30 per cent over the year. Excluding the impact of the change to the active basis, the margin would have increased to 33 per cent, two per cent above prior year. The underlying increase arises from Prudence Bond and annuities, offset in part by the impact of Stakeholder pension products. Prudential Europe’s new business achieved profit of £8 million is broadly similar to 2000. The 24 per cent fall in Jackson’s new business achieved profit to £167 million was driven by a five per cent decline in new insurance sales and a decline in new business margin from 44 per cent to 35 per cent, primarily reflecting a reduction in the spread assumption in the current challenging operating environment and revisions to variable annuity lapse rates. Prudential Asia’s new business achieved profit of £255 million is up 67 per cent on 2000 reflecting strong sales growth across all operations (APE insurance sales up 2001 2000 ACHIEVED PROFITS BASIS RESULTS Insurance Products Sales of £11.4 billion Sales of £10.4 billion Investment Products Sales of £10 billion Sales of £3.5 billion Banking Products Retail assets increase by £1.1 billion Retail assets of £4.4 billion Funds under Management £163 billion £165 billion 2001 £m 2000 £m Operating profit (based on longer-term investment returns) New business Business in force Total long-term business Development costs for long-term business General business M&G Egg US broker dealer and fund management Other income and expenditure Underlying total operating profit Re-engineering costs 673 673 1,346 (48) 79 75 (88) 16 (130) 1,250 (64) Operating profit before amortisation of goodwill 1,186 613 544 1,157 (21) 33 125 (155) 7 (117) 1,029 0 1,029 16% 21% 15% 14 Prudential plc Annual Report 2001 69 per cent). The new business margin in Asia remained broadly stable at 59 per cent despite a significant change in geographic and product mix. Compound annual growth in Asia’s new business achieved profit over the last three years has been 66 per cent as we have developed new businesses and grown distribution throughout the region. These results demonstrate the benefits of geographic and product diversification. In Force Achieved Profit The UK in force profit of £377 million was down 21 per cent on 2000. The decline is mainly due to lower than expected returns in the UK arising from the lower discount rate, and strengthening of the assumption for the amount of required capital for our shareholder backed businesses, offset by lower renewal expense assumptions resulting from the closure of the direct sales force. Europe broke even at the in force level, compared to £8 million profit in 2000, due to negative experience variances relating to the newly launched French branch and operational costs in Dublin and Frankfurt. The US in force profit has increased significantly from a loss of £2 million in 2000 to a profit of £136 million in 2001. However, the 2000 result was affected by a change to the persistency and expense assumptions which led to a charge of £258 million. Excluding this charge in 2000, 2001 profit was 47 per cent down, primarily reflecting lower investment income and the fact that we did not, in the increasingly competitive market, fully reset policyholder crediting rates to compensate. The US result was also affected by defaults and impairments on bonds resulting in realised losses of US$532 million in the year. As a proxy for determining the long-term rate of investment return and default experience over the credit cycle, realised gains and losses are included within operating results on a five year average basis. Accordingly, this resulted in a £74 million charge to the current year operating result. The US$532 million loss represents 1.4 per cent of JNL’s total invested assets and includes approximately US$200 million charged to this year’s result following impairment in the portfolio identified in 2002. These bond losses occur at a time of record levels of credit defaults in the US, as highlighted in recent credit rating agency reports. Asia in force profit (before development costs) has increased significantly from £60 million in 2000 to £160 million in 2001. The result includes a £66 million profit reflecting improvements in operating assumptions across all long-term businesses in the region and £16 million of favourable experience variances in Singapore, Hong Kong and Malaysia. Non-insurance Operations M&G’s profit of £75 million compares to £125 million in 2000. This decline was primarily due to the transfer of the life and pensions business to Scottish Amicable in 2000, which contributed £35 million operating profit in 2000. M&G’s profit has also been affected by reducing fee income due to lower equity markets, and investment in new operations, including Cofunds and Europe. We have now established an office in Berlin and will start to sell our global theme range via intermediaries in Germany in 2002. A performance fee of £19 million was recognised in the 2001 result (£14 million) due to the life fund beating its strategic benchmark by 2.3 percentage points (the investment return for the life fund was minus 3.5 per cent against a strategic benchmark of minus 5.8 per cent). Egg moved into profit in the fourth quarter of 2001 and the reported loss of £88 million is in line with the market expectation. Egg is now an established business with over two million customers today, and is still growing rapidly. Egg’s move to profit demonstrates that it has a profitable business model and a management team committed to, and capable of, delivering against their goals. Egg’s results are presented in its own annual report. National Planning Holdings, our US broker dealer, and PPM America, our US fund manager, together delivered profits of £16 million, up from £7 million in 2000. Development costs (excluding Asia head office costs) were up from £21 million to £48 million largely due to branding and re-launch costs of our operations in Japan, and higher development costs in Europe including costs of establishing our b2c business in Germany. Other net expenditure increased by £13 million to £130 million. Lower core interest payable and Group corporate expenses were broadly offset by lower investment and other income and higher Asia head office costs reflecting the growth in scale of our Asian operations. Achieved Profits – Result Before Tax The result before tax and minority interests was a loss of £455 million compared to a profit of £728 million in 2000. This principally reflects the adjustment for short-term fluctuations in investment returns of £1,402 million and includes £764 million in relation to the UK and £521 million in relation to JNL. The UK component reflects the difference between an actual investment return of negative 3.5 per cent and a long-term assumed return of 7.1 per cent. The US component reflects the full charge for bond write-downs and impairments to the extent that it is not included in operating profit, and the negative variance against long-term investment returns for equity-like investments, together with £85 million in relation to actual return on separate account business less return based on the longer-term rate. IN FORCE RESULT 9% INCREASE IN ACHIEVED EARNINGS PER SHARE Unwind of discount* Jackson spread Jackson persistency Change in assumptions Longer-term investment loss Other items and experience variances UK & Europe £m 393 0 0 (1) 0 (15) US £m 244 (12) (7) (13) (74) (2) Asia £m 78 0 0 66 0 16 Total in force – long-term business 377 136 160 Achieved Profits (AP) shareholders’ funds (£bn) Other operations (£bn) Total AP shareholders’ funds (£bn) 3.7 2.7 1.1 *Includes return on JNL surplus assets (over target surplus). Total £m 715 (12) (7) 52 (74) (1) 673 7.5 0.6 8.1 Operating profit before amortisation of goodwill Net break fee from American General Corporation Profit on business disposals Amortisation of goodwill Short-term fluctuations in investment return Loss arising from changes of economic assumptions Profit before tax Effective rate of tax on operating profit Operating earnings per share Achieved profits basis Statutory basis Total dividend per share 2001 £m 1,186 338 0 (95) (1,402) (482) 2000 £m 1,029 0 223 (84) (440) 0 (455) 728 31% 28% 41.9p 23.3p 25.4p 38.4p 30.2p 24.5p 15 Prudential plc Annual Report 2001 FINANCIAL REVIEW CONTINUED Economic assumption changes include the effect of the change to active assumptions mentioned earlier, together with changes to the long-term assumption in Asia and the in force spread assumption for Jackson. This was partially offset by £338 million profit net of expenses relating to the American General termination fee. Amortisation of goodwill was £95 million against £84 million in 2000. Achieved Profits – Result After Tax The result after tax and minority interests was a loss of £217 million after reflecting a tax credit of £213 million and minority interests of £25 million. The effective tax rate at an operating profit level was 31 per cent, up from 28 per cent in 2000, largely due to a more normalised tax rate at JNL following the impact on the 2000 result of the operational assumption changes. The effective tax relief rate at a total achieved profit level is 47 per cent on a loss of £455 million, due to tax payable on the American General break fee being relieved against capital losses available to the Group acquired during the year. The effective tax rate in 2000 was 33 per cent. Modified Statutory Basis Results – Operating Profit Group operating profit before tax on the modified statutory basis (MSB) before re-engineering costs of £48 million, was £670 million, £170 million lower than 2000. UK Insurance Operations’ operating profit (excluding discontinued operations) in 2001 was £435 million, £33 million below 2000. This reflected the effect of lower with-profits bonuses together with the one-off £30 million profit in 2000 relating to transfer of the M&G life and pensions business to Scottish Amicable. The US operations result of £298 million was £168 million worse than prior year, principally reflecting reduced spread income combined with a £67 million charge in FUNDS FLOW – INVESTING TO GROW THE BUSINESS Group operating profit after tax and minority interests American General Corporation merger break fee* Capital repatriated from businesses Proceeds from disposals New share capital subscribed Listing of shares on New York Stock Exchange Acquisition of new businesses Reinvestment in existing businesses Timing differences and other items Dividends declared Holding company net funds movement relation to average realised gains and losses on bonds. Fee income was lower due to lower sales and lower account values for variable annuities. Prudential Asia’s operating profit before minority interests and development expenses was £44 million (£39 million). The Group’s more established operations in Singapore, Hong Kong and Malaysia reported further growth in statutory profits, up 40 per cent to £56 million. During 2002 and 2003 significant investment has been planned to build high quality customer focused distribution channels in Japan and Korea as we pursue a strategy of creating material scale in these businesses. We expect the effect of this investment to result in an MSB loss for Prudential Asia in 2002. Modified Statutory Basis Results – Profit Before Tax MSB profit before tax and minority interests was £385 million in 2001, compared to £947 million in 2000. This decline principally reflects lower operating profit combined with a £480 million adjustment for short- term fluctuations in investment returns. This was partially offset by £338 million profit net of expenses relating to the American General termination fee. Amortisation of goodwill was £95 million against £84 million in 2000. Modified Statutory Basis Results – Profit After Tax MSB profit after tax and minority interests was £389 million, reflecting a tax charge of £21 million. The effective rate of tax on MSB total profit in 2001 was five per cent, compared to 33 per cent in 2000, due to tax payable on the American General break fee being relieved against capital losses available to the Group acquired during the year. per share on an MSB basis were down 6.9 pence to 23.3 pence. Dividend per Share The final dividend per share is 16.7 pence, resulting in a full year dividend growth of 3.7 per cent to 25.4 pence. Our intention remains to maintain a real rate of dividend growth, taking into account both the underlying earnings growth and the opportunities for further investment to create value for shareholders. Post Balance Sheet Event – Disposal of General Insurance Operations In November 2001, we announced the formation of a long-term alliance with Winterthur Insurance and the Churchill Group, its UK subsidiary. This alliance was part of our UK insurance strategy to focus on our core medium and long-term saving businesses, and will see Churchill offering Prudential branded insurance products in the UK. This transaction was completed in January 2002, and in addition to the payment on completion of £353 million, we expect the following additional benefits: some £200 million release of solvency capital; some £21 million release of net profit in the unearned premium reserve; and some £236 million in relation to the conservatively estimated net present value of future commissions and profits over the term of the agreement. Funds Flow The table below provides details of the holding company funds flow. We believe that for an insurance group this presentation provides a clearer demonstration of the use of resources than the format prescribed under FRS 1 shown on page 43 of the full financial statements. Earnings per Share Earnings per share, based on achieved basis operating profit after tax and related minority interests but before amortisation of goodwill, were up 3.5 pence to 41.9 pence. Earnings The holding company’s net funds outflow of £421 million compares to a funds inflow of £179 million in 2000 and is after taking into account a £699 million investment in businesses, and £132 million of timing 2001 £m 460 332 80 0 42 0 914 (162) (537) (132) 83 (504) (421) 2000 £m 591 0 123 173 45 139 1,071 (109) (446) 147 663 (484) 179 Proceeds of 2001 initiatives due in 2002 c. 450 * Net of expenses and applicable taxes. 16 Prudential plc Annual Report 2001 differences and other items. The investment in businesses includes £162 million in relation to acquisitions comprising £139 million in relation to Orico Life in Japan and £23 million in relation to Korea. Euro denominated offering of subordinated hybrid capital securities as the first issue under a new European Medium Term Note (EMTN) programme. This was marketed throughout Europe and the UK. In addition £537 million was reinvested in existing businesses including £222 million in relation to JNL funding, £108 million for Asia, £21million for Europe and £178 million of working capital for shareholder backed UK insurance businesses. This funds flow statement does not reflect the benefits to the Group of a number of initiatives that were undertaken in 2001. The Group will receive the benefit of about £450 million in 2002 including proceeds of the sale of the General Insurance business and the capital release from the Part 7 transfer (previously 2C transfer) of the life fund of Scottish Amicable Life into the Prudential Assurance Company (PAC) Life Fund. Shareholders’ Borrowings and Financial Flexibility Due to the holding company’s net funds outflow of £421 million, core borrowings at 31 December 2001 were £2.1 billion, compared to £1.7 billion at 31 December 2000. This increase is represented by the issue of hybrid debt in the year, offset by repayment of senior debt. Core structural borrowings of shareholder financed operations at the end of 2001 totalled £2,152 million, including £2,020 million at fixed rates of interest with maturity dates ranging from 2005 to 2031, as set out in note 31 on page 66 of the full financial statements. Of these borrowings £344 million were denominated in US dollars, partially to hedge the currency exposure arising from our investment in Jackson National Life. Core borrowings also included £87 million short- term commercial paper, and £45 million floating rate loan notes, all sterling denominated. In December 2001, we placed a Sterling and The issue closed with £435 million placed under 30 year notes priced at a 6.125 per cent fixed rate, and with ¤500 million (£306 million) placed under 20 year notes priced at 5.75 per cent fixed until December 2011, callable after 10 years. The issue was roughly two times oversubscribed and has enabled us to diversify our investor base with 60 institutions in Europe participating in the issue. The debt issue enabled us to take advantage of current low interest rates in Europe to use the bond markets to refinance our longer- term debt and for other general corporate purposes and will be given equity credit by Standard & Poor’s for the purposes of determining financial strength ratings. It has been rated A1 by Moody’s and A+ by Standard & Poor’s. Although each business unit is expected to meet their own liquidity needs, the Group has access to £1.2 billion committed bank facilities provided by 12 major international banks. These facilities have not been drawn on during the year. The Group’s capacity to meet its financial commitments remains very strong. On the achieved profits basis, interest cover improved to 11.6 times in 2001 from 8.9 times in 2000, driven by strong earnings from a diversified income stream to service debt. The current level of interest cover is broadly in line with the level recorded four years ago. Group gearing was 21 per cent at 31 December 2001 (including the December hybrid issue) compared to 16 per cent at 31 December 2000. Prudential plc enjoys strong debt ratings from both Moody’s and Standard & Poor’s. Its rated long-term debt is Aa3 and AA respectively, while short-term ratings are P-1 and A-1+. Treasury Policy The Group operates a central treasury function, which has overall responsibility for managing its capital funding programme as well as its central cash and liquidity positions. The aim of our capital funding programme, which includes the EMTN programme and an unlimited commercial paper programme, is to maintain a strong and flexible funding capacity. In the United Kingdom and Asia, Prudential uses derivatives to reduce equity risk, interest rate and currency exposures, and to facilitate efficient investment management. In the United States, JNL uses derivatives to reduce interest rate risk, to facilitate efficient portfolio management and to match liabilities under equity-indexed policies. It is Prudential's policy that all free-standing derivatives are used to hedge exposures or facilitate efficient portfolio management. Amounts at risk are covered by cash or by corresponding assets. The Group transacts business in sterling and US dollars and various currencies in Asia. The currency exposure relating to the translation of reported earnings is not separately managed although its impact is reduced by interest payments on foreign currency borrowings and by the use of average exchange rates for the translation of foreign currency revenues. Funds Under Management Prudential’s funds under management support a range of businesses operating in many geographic areas. Each of the operations formulates a strategy, based on the nature of its underlying liabilities, its level of capital and local regulatory requirements. Where the nature of the underlying liabilities, its level of capital and INTEREST COVER GEARING INCLUDING HYBRID DEBT 12 10 8 6 4 2 0 25% 20% 15% 10% 5% 0% 1998 1999 2000 2001 1998 1999 2000 2001 Interest cover ratio = (achieved operating profit before goodwill amortisation and re-engineering costs – interest payable on core borrowings)/interest payable on core borrowings. Core borrowings/(achieved profits basis capital and reserves + core borrowings). 17 Prudential plc Annual Report 2001 FINANCIAL REVIEW CONTINUED its local regulatory requirements permit, Prudential seeks to invest its assets predominantly in equities and property that have, over longer periods, provided superior returns to fixed interest assets. Insurance and investment funds under management at 31 December 2001 totalled £163 billion, compared to £165 billion at the end of 2000. This reduction is mainly due to a fall in the market value of investments which more than offset the net sales achieved during the year. The total includes £137.2 billion of Group investments under management and £25.6 billion of external funds under management. Internal funds are analysed in the table below. Our fixed income securities are principally invested in investment grade holdings. For the UK with-profits Life Fund 92 per cent of the fixed securities investments are investment grade with 43 per cent rated AA or above. For Prudential Annuities Limited 98 per cent of the fixed securities investments are investment grade with 36 per cent rated AA or above. For Prudential Retirement Income Limited 99 per cent of total assets are investment grade with an average credit rating of AA. In the US 80 per cent of all invested assets are investment grade with a further nine per cent invested in commercial mortgages. Asset and Liability Management Prudential manages its assets and liabilities locally, in accordance with local regulatory requirements and reflecting the differing types of liabilities Prudential has in each business. As a result of the diversity of products Prudential offers and the different regulatory environments in which it operates, Prudential employs different methods of asset/ liability management. Most of Prudential's methods fall into two major categories: cash flow analysis for interest-sensitive business and stochastic modelling/scenario testing for equity price risk sensitive business. Shareholders’ Funds On the achieved profits basis, which recognises the shareholders’ interest in long-term businesses, shareholders’ funds at 31 December 2001 were £8,150 million, a decrease of £626 million from 31 December 2000. The decrease principally reflects short-term fluctuations in investment returns, combined with dividends declared and the impact of adopting active assumptions, offset by operating profits of £1,186 million. Statutory basis shareholders’ funds, which are not affected by fluctuations in the value of investments in the Prudential Assurance Company (PAC) long-term fund, were almost unchanged at £3,950 million against £3,971 million in 2000. and able to meet its obligations to all policyholders. The inherited estate provides most of this solvency capital. In addition, we can use the inherited estate to absorb the costs of significant events, such as fundamental strategic change in our long-term business and, as approved by the UK regulator, the cost of providing redress for past pension mis-selling, without affecting the level of distributions to policyholders and shareholders. The costs of fundamental strategic change may include investment in new technology, redundancy and restructuring costs, cost overruns on new business and the funding of other appropriate long-term insurance related activities including acquisitions. Prudential Assurance Company’s Inherited Estate In order to support our with-profits business, we hold a substantial amount of working capital in PAC's long-term fund. Without such working capital, we could not provide the benefits associated with smoothing and guarantees, or invest such a high proportion of the main with-profits fund’s assets in equities and property, for the benefit of both policyholders and shareholders. The size of the inherited estate, by its nature as working capital, fluctuates from year to year depending on investment returns, and the extent to which the capital is required to meet smoothing costs, guarantees and any other unforeseen events. We estimate that at 31 December 2001, the inherited estate, after taking into account pension mis-selling costs and anticipated costs of fundamental strategic change, is in the range £6 billion to £8 billion. To meet our obligations to existing policyholders, we expect to have to pay out over time assets equal to policyholders’ accumulated ‘asset shares’ plus any additional payments that may be required, by way of smoothing or to meet guarantees. The balance at any time of the main with-profits fund, which is not expected to be paid out to the current generation of with-profits policyholders as claim values, represents the major part of Prudential Assurance’s working capital and is called the ‘inherited estate’. To ensure that policyholders’ benefits are secure, we are required by regulations to hold a substantial amount of capital in our long-term fund, so that we can demonstrate at all times that the Company is solvent In the normal course of events the inherited estate is required to support the in force business, so neither policyholders nor shareholders can have any expectation that they will receive any distribution of the inherited estate, other than through the normal process of smoothing and meeting guarantees in adverse investment conditions. However, we believe that it would be beneficial if there were to be greater clarity as to the status of the inherited estate. We continue to pursue opportunities to resolve its ultimate attribution between policyholders and shareholders, and have, since 1996, been discussing this attribution with the relevant UK supervisory authorities. The attribution of inherited estates has also been a subject of public debate in the UK. FUNDS UNDER MANAGEMENT – ANALYSIS BY BUSINESS AREA Equities Fixed income securities Property Other investments Investments held to cover linked liabilities Total UK Operations US Operations Prudential Asia Prudential Europe Retained centrally Total External funds Total funds under management 2001 £bn 39.9 0.2 0.8 2000 £bn 50.2 0.2 0.8 2001 £bn 34.9 21.9 2.4 2000 £bn 28.3 18.9 1.4 2001 £bn 10.3 0.1 0.1 2000 £bn 10.1 0.1 0.1 40.9 51.2 59.2 48.6 10.5 10.3 2001 £bn 3.7 4.6 0.8 0.2 9.3 2000 £bn 2.8 4.9 0.5 0.2 8.4 2001 £bn 12.3 3.5 0.9 0.6 2000 £bn 13.3 3.7 0.6 0.6 2001 £bn 101.1 30.3 5.0 0.6 0.2 17.3 18.2 137.2 25.6 162.8 2000 £bn 104.7 27.8 3.4 0.6 0.2 136.7 28.6 165.3 18 Prudential plc Annual Report 2001 resilience tests previously specified by the FSA (prior to September) in line with the tests we adopted in 2000. As at 31 December 2001, the overall liability was based on the following combined resilience scenario: • a fall in equity values of 25 per cent; • a fall in property values of 20 per cent; • a fall in bond values of 17 per cent (consistent with an increase in interest rates of three per cent). The long-term funds remain well capitalised and the PAC long-term fund is rated AAA by Standard & Poor's and Aaa by Moody's. At 31 December 2001, 69 per cent of the assets of the fund were held in equities and property, including 15 per cent in international equities, 15 per cent in property and 39 per cent in UK equities. This reflects our strategic asset allocation of the fund between equities and other classes of assets and represents a switch over the last couple of years away from equities into investment grade bonds. The fund had an investment return of negative 3.5 per cent in 2001. This compares to a fall in the FTSE all-share index of 15 per cent over the same period and represents a strong investment performance from M&G and from our fund managers in America and in Asia. The capital adequacy position of Jackson National Life remains strong with a risk based capital ratio of 296 per cent of the regulatory minimum. As a core business to the Group, JNL’s financial strength is also rated AAA by Standard & Poor’s. Adequate solvency levels have been maintained by our insurance operations in Asia. Recent Accounting Pronouncements In December 2000, the Accounting Standards Board published a new accounting standard, FRS 19, ‘Deferred tax’, which replaced SSAP 15. We adopted the new standard early and have restated our 2000 comparatives accordingly. The adoption of the new standard has had a limited impact on our shareholder results. On the statutory basis, profits after tax and minority interests for 2000 after restatement fell from £688 million to £657 million and shareholders’ capital and reserves at 1 January 2001 fell by £49 million to £3,971 million. The main impact has been on the fund for future appropriations where, on a restated basis, additional deferred tax principally on unrealised investment appreciation of £2,350 million was established at 31 December 2000. This has no impact on shareholders’ funds. While FRS 17, ‘Retirement benefits’, only comes fully into effect for periods ending on or after 22 June 2003, certain disclosures are required for our 2001 financial statements. When fully implemented, the standard will require that companies include the whole of any pension surplus or deficit of defined benefit schemes in their balance sheet and has changed the way in which pension surpluses and deficits are valued. In particular, it requires assets of the scheme to be valued at their market value at the Company's year end, while pension liabilities are required to be discounted at a rate consistent with the current rate of return on a high quality corporate bond. Despite adverse market conditions our three main staff schemes (the Prudential Staff Pension scheme, the Scottish Amicable Staff Pension scheme, and the M&G Group Pension scheme) all remained in surplus for the year ended 31 December 2001 on the FRS 17 basis. The aggregate surplus before deferred tax provision, representing prepaid contributions, attributable to the Company at the year end was £585 million (£441 million attributable to the PAC with-profits fund, and £144 million attributable to shareholder financed operations). The disclosure required by the accounting standard is incorporated in note 19 on page 62 of the full financial statements. However, we have not been discussing or considering any actual distribution of the inherited estate. Our current expectation is that, for the foreseeable future, the entire inherited estate will need to be retained within the long-term fund for the purposes described earlier. Any proposal which resulted in a portion of the inherited estate being attributed solely to shareholders would require the interests of policyholders in the inherited estate to be taken into account. Such proposals may or may not be made. Financial Strength of Insurance Operations A common measure of financial strength in the United Kingdom for long-term insurance business is the free asset ratio. The free asset ratio is the ratio of assets less liabilities to liabilities, and is expressed as a percentage of liabilities. The free asset ratio of the Prudential Assurance Company (PAC) long- term fund was approximately 12 per cent at the end of 2001, compared with 17 per cent at 31 December 2000. The reduction during the year principally reflects the significant fall in equity markets around the world. The statutory valuation has been prepared on a conservative basis in accordance with the valuation rules, and without use of implicit items. No allowance has been taken for the present value of future profits and the PAC long-term fund has not entered into any financial reinsurance contracts. Solvency requirements in the UK include the establishment of a resilience reserve which makes prudent allowance for potential future movements in investment values. The Financial Services Authority (FSA) relaxed the recommended resilience tests in September 2001 in response to the changing economic conditions and extreme market movements at that time. Pending the outcome of FSA consultation on the resilience tests that should be applied in the future, we have applied the rigorous PRUDENTIAL ASSURANCE COMPANY(cid:23) WITH-PROFITS LIFE FUND ASSET DISTRIBUTION UK Equities 38.5% Alternative Assets 1.6% International Equities 14.8% M&G Fixed Interest 19.4% PPMA Fixed Interest 8.4% Property 14.9% Cash 2.4% 19 Prudential plc Annual Report 2001 Risk Management The Group has established a continuous process for identifying, managing and reporting the Group’s risks that is regularly reviewed by the Board. The main features of this process are as follows: Investment The respective responsibilities of the Board and business unit management for investment strategy, compliance and performance are clearly defined. There are also detailed rules governing investment dealing and settlement (including the use of derivatives), incorporating details of procedures and authority levels. Underwriting The Group operates controls over underwriting exposures covering both risks accepted and reinsured. Exposure limits are reviewed annually. Financial control procedures Detailed controls, applicable across the Group, are laid down in financial and actuarial procedures manuals. Performance planning and monitoring There is a comprehensive planning and performance monitoring system based on key performance indicators for each business area. The Group Board receives regular reports on the performance of the Group against plan, together with frequent financial forecasts and projections. Financial position The Board receives regular reports from the Group Finance Director on financial matters and receives annual reports from the relevant senior actuaries on the financial condition of the Group’s principal long-term insurance businesses. Philip Broadley, Group Finance Director to sale. Prudential expects to continue publishing this information in the future following the implementation of the international standard as the statutory reporting basis. As a large institutional investor and leading global insurance company, Prudential supports the work of the IASB and made contributions totalling US$50,000 in 2001. Procurement Over the past year we have increased our focus on expenditure with third parties, implementing procurement processes and strategies to reduce significantly our operating expenses. Opportunities have been identified to capture synergies across the Group, and e-procurement is being implemented across the UK businesses to reduce transactional costs. Greater value for money is now being secured in marketing, IT and other business areas, through the use of professional procurement best practice. Supervision From 1 December 2001, the Financial Services Authority (FSA) took formal responsibility for the regulation and supervision of all our authorised UK insurance, investment and banking businesses under the Financial Services and Markets Act 2000. During 2001, the various UK regulators whose functions had been absorbed into the FSA merged their supervisory teams dealing with our businesses into one team in the FSA’s Major Financial Groups Division. Matters being dealt with by the previous supervisors were taken over by the new team and an induction programme has been undertaken to help familiarise the new team with each of Prudential’s UK businesses. In addition, the FSA considers a view of the Group’s management of its non-UK businesses, in order to understand how pan-Group risks are managed. This helps the FSA meet its statutory objectives. PRUDENTIAL IS ONE OF ONLY 10 INSURANCE COMPANIES WORLDWIDE WITH AAA FINANCIAL STRENGTH RATINGS FROM BOTH STANDARD & POOR’S AND MOODY’S. FINANCIAL REVIEW CONTINUED International Accounting Standard for Insurance The International Accounting Standards Board (IASB) has undertaken a project to develop and implement an accounting standard for insurance. The IASB is currently reviewing the draft statement of principles prepared by its predecessor body, the International Accounting Standards Committee. The IASB’s timetable is to implement a standard by 2005. In addition, the European Union will require all European insurers to implement IASB standards in 2005. The final shape of the standard is uncertain, but it is likely to be based on an ‘asset and liability’ model requiring insurance liabilities to be valued at a fair value, calculated using risk free rates, while not permitting the deferral of acquisition costs. The standard will differ considerably from the approach used since 1995 by the UK life industry for statutory reporting, and since 1997 for supplementary reporting as Achieved Profits. In particular, policies which are principally investment products are likely to be excluded from the definition of insurance contracts. The value of new business recognised on sale is likely to be limited. Once adopted, accounts prepared under the international accounting standard will replace accounts prepared under the Modified Statutory Basis (MSB). The implementation of the proposed standard will present considerable challenges for the industry worldwide, requiring development of accounting and actuarial systems. In order for European companies to meet the EU timetable, the standard needs to be published in final form in 2003. In the UK, the information provided to investors by the supplementary financial information on the Achieved Profits basis allows investors and other users of the accounts to assess the profitability and value created from new business written and the management of in force business subsequent 20 Prudential plc Annual Report 2001 CORPORATE SOCIAL RESPONSIBILITY REVIEW There are increasing references to corporate social responsibility (CSR) in both legislation and codes of conduct that are applicable to our business. During 2001 we conducted a review of our approach to CSR to ensure that our existing focus was appropriate for our business in the future. Having a sound reputation for behaving responsibly will contribute to our long-term financial success and to our primary objective of increasing shareholder value. As an investor, we believe that well managed and growing businesses will as a matter of course take account of their contribution to society in taking their business forward. In November, we announced a range of initiatives designed to add clarity to our approach to CSR. One of these, our first on-line CSR report, is available at www.prudential.co.uk and contains detailed information about our policies and programmes across the Group. These include: Group Code of Conduct Our Group Code of Conduct presents the minimum standards of ethical business practice that we expect from employees, agents and others working on behalf of the Group. It covers our dealings with a range of stakeholders with an interest in how our business is managed, from our shareholders, customers, staff and suppliers to the communities in which we are an employer. Prudential Plan for Life Learning Plan for Life Learning is our new financial literacy programme that we are developing in association with established charities and educational bodies, currently in the UK. The programme aims to enable people from a diverse range of backgrounds to improve their skills and confidence in managing their finances. Programmes currently supported through Plan for Life Learning include: A financial literacy programme with the National Association of Citizens Advice Bureaux (NACAB). Our funding will enable NACAB to appoint a project manager who will help the CAB service to roll out new learning opportunities and guidance on financial literacy matters. Our support will also be used to establish a fund through which CAB can receive grants for new financial literacy initiatives. The Personal Finance Education Group’s ‘Excellence and Access’ Project. This will enable teachers to become skilled and confident in teaching personal finance in secondary schools and thereby give young people the confidence to make independent and informed decisions about their personal finances. We will continue to build Plan For Life Learning during 2002, extending access to financial education and improving financial literacy for people from a diverse range of backgrounds. Environment During 2001, we announced our intention to produce our first detailed environment report, documenting our environmental policy and the progress on environmental management made within our UK business since July 1999, when our environment programme began. This is available at www.prudential.co.uk. We recognise that, through our day to day business activities and the investments made on behalf of customers we have an impact on the environment. We are committed to minimising that impact and preventing pollution and unnecessary damage to the environment from our operations. Our Employees We recognise that recruiting, retaining and developing the best talent is essential in order to maintain a competitive advantage. We are fully committed to investing for the long term in our people and our businesses offer a range of staff development and learning opportunities. Many courses are now delivered through on-line technology, which provide fast and efficient learning options. For example: • Prudential Corporation Asia has established a training programme, known internally as PRUuniversity, offering employees certified development and training programmes through a web-based knowledge portal and lessons at the University’s physical ‘campuses’ in each business location. • In the UK, Prudential offers development opportunities through ‘Einstein’, a desktop portal which provides access to a range of learning opportunities, with an emphasis on interpersonal skills. M&G employees can also access development courses through an e-learning website known as ‘The I’. • Jackson National Life helps to meet the costs of continuing education opportunities for staff, in addition to providing a range of training options including courses delivered via computer technology. Community We are committed to supporting the communities where we are an employer. We aim to build strong, relevant and long- term associations that meet our business objectives and are of real value to the organisations with whom we work. Our support consists of cash donations as well as support in kind, such as the expertise of our staff, office space, computer equipment and other gifts in kind. In 2001, these contributions amounted to £2.8 million, of which £1.3 million was spent on charitable donations. Our community investment is international, reflecting our business structure and local priorities. Initiatives in 2001 included: • Our office in Vietnam worked in partnership with the British government to establish a vocational school for underprivileged children in Ho Chi Minh City. • In the US, Jackson National Life continued to be a leading contributor to the United Way in Lansing, a local umbrella fundraising organisation which disperses funds to charitable organisations improving the quality of life of local people. In addition, JNL employees donated their own money to the United Way. • In the UK, our offices focus on funding educational initiatives. In Reading we funded the local branch of the Workers’ Education Association which provides learning opportunities for women from ethnic minorities. Staff also volunteer to mentor school pupils or help improve their skills in reading, IT, and numeracy. Socially Responsible Investment in the UK We believe that well managed and growing businesses will as a matter of course take account of wider social and environmental issues in taking their businesses forward. In considering companies’ performance on these matters, M&G, our European fund manager, looks for a well reasoned and practical approach which may vary according to each company’s circumstances. The Prudential plc Board is fully committed to ensuring that CSR issues are properly integrated into our wider Group strategy. Philip Broadley, Group Finance Director, has taken on executive responsibility for this going forward. 21 Prudential plc Annual Report 2001 BOARD OF DIRECTORS 22 Prudential plc Annual Report 2001 1 2 3 4 5 6 7 8 9 10 11 12 Executive Directors Non-executive Directors 1. Jonathan Bloomer FCA (Age 47) A director since 1995 and Group Chief Executive since March 2000. Previously Deputy Group Chief Executive and Group Finance Director. Non-executive director of Egg plc. Non-executive director of Railtrack Group plc. Member of the Practitioner Panel of the Financial Services Authority. Board Member of the Association of British Insurers. 2. Philip Broadley FCA (Age 41) Group Finance Director since May 2000. Previously he was with the UK firm of Arthur Andersen where he became a partner in 1993. He specialised in providing services to clients in the financial services industry, including regulators and government agencies in the UK and US. 3. Clark Manning (Age 43) A director since January 2002. President and Chief Executive Officer of Jackson National Life since November 2001. Previously Acting Chief Executive Officer and Chief Operating Officer of Jackson National Life which he joined in 1995. Previously Senior Vice President and Chief Actuary for SunAmerica Inc, and previous to that Consulting Actuary at Milliman & Robertson Inc. Fellow of the Society of Actuaries and a Member of the American Academy of Actuaries. 4. Michael McLintock (Age 40) A director since September 2000. Chief Executive of M&G since February 1997, a position he held at the time of M&G’s acquisition by Prudential in March 1999. Joined M&G in October 1992. Non- executive director of Close Brothers Group plc since May 2001. 5. Mark Tucker (Age 44) A director since 1999. Chief Executive of Prudential Corporation Asia since 1994. Previously the General Manager of Prudential, Hong Kong from 1989 to 1992 and Senior Vice President of Operations of Jackson National Life from 1992 to 1994. Joined Prudential in 1986. 6. Mark Wood (Age 48) A director since June 2001 and Chief Executive of Prudential’s UK and European Insurance Business. Non-executive director of European e-commerce technology company Lost Wax since January 2002. Previously Chief Executive of Axa UK plc (formerly Sun Life & Provincial Holdings plc) and Axa Equity and Law plc, and Managing Director of AA Insurance. Previously a director of Guardian Royal Exchange plc and deputy chairman of the Association of British Insurers. 7. Sir Roger Hurn (Age 63) A director since February 2000 and Chairman since May 2000. Deputy Chairman of GlaxoSmithKline plc and previously Deputy Chairman of Glaxo Wellcome plc. Non-executive director of Cazenove Group plc since May 2001. Previously a non-executive director of Imperial Chemical Industries PLC, Chairman of Smiths Industries plc and Marconi plc, and a non-executive director of SG Warburg Group. Chairman of the Court of Governors at the Henley Management College. 8. Sir David Barnes CBE (Age 66) A director since 1999. Non-executive Chairman of Imperial Cancer Research Technology Limited. Non-executive Deputy Chairman of Syngenta AG. Deputy Chairman of AstraZeneca plc to April 2001 and previously Chief Executive of Zeneca PLC. Previously Deputy Chairman of Business in the Community. 9. Ann Burdus (Age 68) A director since 1996. Non-executive director of Next plc. Council member of the Institute of Directors. Previously a non-executive director of Safeway Group plc and previously a committee member of the Automobile Association. 10. Roberto Mendoza (Age 56) A director since May 2000. Non-executive Chairman of Egg plc. Non-executive director of ACE Limited, Reuters Group PLC and Vitro SA. Co-CEO of Hancock, Mendoza, Dachille & Merton, Limited. Previously Vice Chairman and director and a member of the Corporate Office of JP Morgan & Co, Inc., and a managing director of Goldman Sachs. 11. Rob Rowley (Age 52) A director since 1999. Retired as a director of Reuters Group PLC in December 2001. Previously Chief Executive of the Reuterspace Division and Finance Director of Reuters Group PLC. 12. Sandy Stewart (Age 68) A director since 1997. Chairman of Murray Extra Return Investment Trust plc and of the Scottish Amicable (supervisory) Board. Previously a practising solicitor and Chairman of Scottish Amicable Life Assurance Society. Ages as at 14 March 2002. 23 Prudential plc Annual Report 2001 CORPORATE GOVERNANCE REPORT The directors support the Combined Code on Corporate Governance annexed to the Listing Rules issued by the Financial Services Authority (the ‘Code’). The Company has complied throughout the accounting period ended 31 December 2001 with all the Code provisions set out in Section 1 of the Code, save for the appointment of a senior independent director. We have applied the principles in the manner described below and in the Remuneration Report. Organisational Structure The organisational structure of the Group is clearly defined by reference to business units for which individual business unit chief executives are responsible. They report to the Group Chief Executive. The Board, the members of which are set out on pages 22 and 23, meets regularly, usually eight times a year with a separate strategy day and additional meetings as and when required. In 2001 the Board met 13 times and there were a further nine Board Committee meetings in addition to the regular Board Committees. The Board determines the objectives and strategy for the Group. It has set out the specific matters which are reserved to it for decision. Authority is delegated to the Group Chief Executive for implementing the strategy and for managing the Group. In discharging his responsibility, the Group Chief Executive works with a group executive committee, comprising all the business unit heads and is also assisted by a Group head office team of functional specialists. The head of each business unit, who in respect of their business unit responsibilities report to the Group Chief Executive, has authority for management of that business unit and has established a management board comprising the most senior executives in that business unit. All directors have direct access to the advice and services of the Company Secretary who is responsible to the Board for ensuring that Board procedures are followed and that applicable rules and regulations are complied with. Full Board papers are provided to all directors approximately one week before each Board or committee meeting. Board Committees The Board has established the following committees of non-executive directors with written terms of reference: Audit Committee Rob Rowley (Chairman) Ann Burdus Sandy Stewart The Audit Committee normally meets six times a year and assists the Board in meeting its responsibilities under the Code in ensuring an effective system of financial reporting, internal control and risk management. It provides a direct channel of communication between the external and internal auditors and the Board and assists the Board in ensuring that the external audit is conducted in a thorough, objective and cost-effective manner. It also reviews the Internal Audit annual work plan. The terms of reference of the Audit Committee include reviewing annually with the management of the Company and the external auditors, the performance of the external auditors and the extent of their non-audit services; and the value for money obtained from auditors’ fees for both statutory audit work and non-audit work. The Audit Committee annually reviews the auditors’ independence. The external audit was last put out to competitive tender in 1999. The minutes of Audit Committee meetings are circulated to the Board after each meeting. The Chairman, the Group Chief Executive, the Group Finance Director and other members of the senior management team, together with the external auditors usually attend meetings of the Committee except when the Committee wishes to meet alone. The Committee also meets privately with both external and internal auditors on a regular basis. Remuneration Committee Sir David Barnes (Chairman) Ann Burdus Roberto Mendoza Rob Rowley Sandy Stewart Upon appointment to the Board, all non-executive directors (except the Chairman) automatically become members of the Remuneration Committee. The Remuneration Committee normally meets at least twice a year to review remuneration policy and determines the remuneration packages of the executive directors and certain other senior executives. Additional meetings of the Remuneration Committee are held as necessary during the year. In framing its remuneration policy, the Committee has given full consideration to the provisions of Section 1B of and Schedule A to the Code. The Remuneration Report prepared by the Board is set out on pages 27 to 32. In preparing the Report, the Board has followed the provisions of Schedule B to the Code. Except in relation to the remuneration of the Group Chief Executive, when only the Chairman is consulted, the Remuneration Committee consults the Chairman and the Group Chief Executive about the Committee’s proposals relating to the remuneration of all executive directors and certain other senior executives. The Committee has access to professional advice inside and outside the Company. 24 Prudential plc Annual Report 2001 Nomination Committee Sir Roger Hurn (Chairman) Sir David Barnes Ann Burdus Sandy Stewart The Nomination Committee meets as required to consider candidates for appointment to the Board and to make recommendations to the Board in respect of those candidates. Independent Professional Advice The Board has approved a procedure whereby directors have the right in furtherance of their duties to seek independent professional advice at the Company’s expense. Copies of any instructions and advice given by an independent professional adviser to a director is supplied by the director to the Company Secretary who will, unless otherwise instructed by the director concerned, circulate to other directors any necessary information to ensure that other members of the Board are kept informed on issues arising affecting the Company or any of its subsidiaries. No director obtained independent professional advice during 2001. Directors’ Independence, Training and Re-election The non-executive directors were throughout the year and continue to be considered to be independent. Given the calibre and experience of our non-executive directors and given that the roles of the Chairman of the Board, Audit Committee and Remuneration Committee are split, the Board does not believe that it is appropriate at this time to recognise a senior independent director, other than these Chairmen, to whom concerns can be conveyed in respect of relevant issues. The Company is one of the UK’s largest institutional investors and the Board does not believe that this situation compromises the independence of those non-executive directors who are also on the boards of companies in which the Company has a shareholding. The Board also believes that such shareholdings should not preclude the Company from having the most appropriate and highest calibre non-executive directors. Non-executive directors are appointed initially for a three-year term. The appointment is reviewed towards the end of this period. Upon appointment, all non-executive directors embark upon an induction programme that will usually take the form of visits to different business areas in the Group where the opportunity is taken for the newly appointed director to meet members of staff. Training is available for executive directors where appropriate. All directors are required to submit themselves for re-election at regular intervals and at least every three years, and at the AGM following their reaching the age of 70. Relations with Shareholders As a major institutional investor, the Company is acutely aware of the importance of maintaining good relations with its shareholders. The Company regularly holds discussions with major shareholders and a programme of meetings took place during 2001. Information on the Company is also made available on our website at www.prudential.co.uk. The Annual General Meeting will be held at The Queen Elizabeth II Conference Centre, Broad Sanctuary, Westminster, London SW1P 3EE on Thursday, 9 May 2002 at 11.00am. The Company believes the Annual General Meeting is an important forum for both institutional and private shareholders and encourages attendance by all its shareholders. At its Annual General Meeting in 2001, the Company indicated the balance of proxies lodged for each resolution after it had been dealt with on a show of hands and the total percentage of share capital voted on all resolutions. This practice provides shareholders present with sufficient information regarding the level of support and opposition to each resolution. The Company discloses the number of the proxy votes received to any shareholder upon request after the Annual General Meeting. The notice of the Annual General Meeting and related papers are sent to shareholders at the same time as the Annual Report and Annual Review and Summary Financial Statement more than 20 working days before the meeting. At the 2002 Annual General Meeting, as with last year’s meeting, questions will be sought from shareholders. Financial Reporting The directors have a duty to report to shareholders on the performance and financial position of the Group and are responsible for preparing the financial statements on pages 36 to 70 and the supplementary information on pages 75 to 84. It is the responsibility of the auditors to form an independent opinion, based on their audit of the financial statements and their review of the supplementary financial statements; and to report their opinions to the Company’s shareholders. Their opinions are given on pages 71 and 85. Company law requires the directors to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the Company and of the Group and of the results for the period and which comply with the Companies Act 1985. In preparing those statements, the directors ensure that suitable accounting policies are selected and applied consistently, that reasonable and prudent judgements and estimates are made and that applicable accounting standards are followed. They also ensure that appropriate accounting records are maintained which disclose with reasonable accuracy at any time the financial position of the Company and enable them to prepare the financial statements and that reasonable steps are taken to safeguard the assets of the Group and to prevent and detect fraud and other irregularities. After making appropriate enquiries, the directors consider that the Group has adequate resources to continue its operations for the foreseeable future. They therefore continue to use the going concern basis in preparing the financial statements. 25 Prudential plc Annual Report 2001 CORPORATE GOVERNANCE REPORT CONTINUED Internal Control The Board has responsibility for the Group’s system of internal control and for reviewing its effectiveness. The control procedures and systems the Group has established are designed to manage, rather than eliminate, the risk of failure to meet business objectives and can only provide reasonable and not absolute assurance against material mis-statement or loss. The system of internal controls includes financial, operational and compliance controls and risk management. In reviewing the risk management framework the Company has during the year commissioned independent reports on its risk management processes and procedures. The Group Risk Framework, adopted in 1999, requires that all of the Group’s businesses and functions establish processes for identifying, evaluating and managing the key risks faced by the Group. As a provider of financial services, including insurance, the Group’s business is the managed acceptance of risk. The system of internal control is an essential and integral part of the risk management process. As part of the annual preparation of its business plan, all of the Group’s businesses and functions are required to carry out a review of risks. This involves an assessment of the impact and likelihood of key risks and of the effectiveness of controls in place to manage them. The assessment is reviewed regularly through the year. In addition, business units review opportunities and risks to business objectives regularly with the Group Chief Executive and Group Finance Director. Businesses are required to confirm annually that they have undertaken risk management during the year as required by the Group Risk Framework and that they have reviewed the effectiveness of the system of internal control. The results of this review were reported to and reviewed by the Audit Committee and confirmed that the processes described above and required by the Group Risk Framework were in place throughout 2001 and complied with Internal Control: Guidance for Directors on the Combined Code (the Turnbull guidance). Internal Audit undertakes a review for the Audit Committee of the operation of the risk management process throughout the Group. In addition Internal Audit execute a comprehensive risk based audit plan throughout the Group, from which all significant issues are reported to the Audit Committee. The Group’s internal control framework includes detailed procedures laid down in financial and actuarial procedure manuals. The Group prepares an annual business plan with three year projections. Executive management and the Board receive monthly reports on the Group’s actual performance against plan, together with regularly updated forecasts. The Group’s risk management procedures are further described in the Financial Review. 26 Prudential plc Annual Report 2001 REMUNERATION REPORT The Remuneration Committee of the Board is made up wholly of independent non-executive directors and is responsible for setting remuneration policy and individual remuneration packages for executive directors. The Board has adopted the principles of good corporate governance relating to directors’ remuneration as set out in the Combined Code (‘the Code’) and complies with the provisions of Section 1B of and Schedules A and B to the Code. The members of the Remuneration Committee during 2001 were: Sir David Barnes (Chairman) Ann Burdus Bridget Macaskill (who was a member until the date of her resignation from the Board on 16 March 2001) Roberto Mendoza Rob Rowley Sandy Stewart Executive Directors’ Remuneration Remuneration policy The policy of the Company is to provide competitive remuneration packages in order to recruit and retain world class executives. In addition to salary and pensions, this is achieved through annual incentives and long-term incentive plans directly related to the Company’s longer-term performance. As a result of a review of the Group’s remuneration policy and the current arrangements for executive directors, new incentive plans are being introduced from 2002 subject to shareholders’ approval. In addition an executive shareholding policy is also being introduced from 2002. The new arrangements are detailed in a shareholders’ circular dated 4 April 2002. Salary The Remuneration Committee normally reviews executive directors’ salaries annually, having regard to business results, individual accountabilities and performance, and market conditions. Independent surveys are obtained on salary levels in major international companies in both the financial and non-financial sectors in relevant locations. Annual incentive plans The annual incentive plan for directors is designed to encourage value creation over the performance period while supporting sustained long-term value creation. The awards for all executive directors are based on performance against stretching quantitative financial and business targets in the business plans as well as personal performance. Annual bonus awards are non-pensionable. For 2001, with the exception of Michael McLintock who has an annual bonus award in line with remuneration levels in the investment management industry, executive directors were eligible for awards of up to 110 per cent of basic salary at the end of the performance period, ie at the end of 2001. The award for on target performance is 50 per cent of basic salary at the end of 2001, paid in cash. For performance above target, part of the award is made in Prudential plc shares deferred for three years during which time dividends accumulate for the benefit of the award holders. Benefits and protections Executive directors receive certain benefits, principally the provision of company cars or allowances, participation in medical insurance schemes and in some cases security arrangements. These benefits are not pensionable. In addition, the Company provides certain protections for directors and senior managers against personal financial exposure which they may incur in their capacity as such. Service contracts The normal notice of termination which the Company is required to give executive directors is 12 months, although for newly appointed directors there may be an initial contractual period of up to two years before the 12 months’ notice period applies. The contracts of employment for all executive directors contain a 12 months’ notice period, including Mark Wood who was appointed to the Board in 2001 without an initial longer notice period. When considering termination of service contracts, the Committee will have regard to the specific circumstances of each case, including mitigation. Policy on external appointments Subject to the Board’s approval, executive directors are able to accept a limited number of external appointments as non-executive directors of other organisations. 27 Prudential plc Annual Report 2001 REMUNERATION REPORT CONTINUED Non-executive Directors’ Remuneration Non-executive directors do not have service contracts and are not eligible to participate in annual incentive plans, long-term incentive plans or pensions. Their fees are determined by the Board subject to the overall limit set by the shareholders, and reflect their individual responsibilities including membership of Board Committees. The basic fees payable to each non-executive director is £32,500 per annum. It is intended that the non-executive directors will continue to use a portion of their fees to purchase shares in the Company which they will hold at least until their retirement from the Board. With effect from 1 June 2001, the respective Chairmen of the Audit and Remuneration Committees were paid an additional fee of £5,000 per annum in respect of their respective roles and the other directors on each Committee were paid an additional fee of £2,500 per annum. It is intended that each year the net amount of these fees will be used by the non-executive directors to purchase shares in the Company, which will be held at least until their retirement from the Board. In 2001 the fee received by Sir Roger Hurn as Chairman was £300,000. In addition, Sandy Stewart, as Chairman of the supervisory board of the Scottish Amicable Insurance Fund received a fee of £30,000 and Roberto Mendoza as Chairman of Egg received a fee of £75,000. Directors’ Remuneration Executive directors Keith Bedell-Pearce (retired 31/12/01, note 3) Jonathan Bloomer Philip Broadley (appointed 11/5/00) Les Cullen (resigned 29/2/00, note 4) Sir Peter Davis (resigned 29/2/00) Derek Higgs (retired 30/11/00) Michael McLintock (appointed 1/9/00, note 5) Mark Tucker (note 6) Mark Wood (appointed 21/6/01, note 7) Total executive directors Non-executive directors Michael Abrahams (retired 5/5/00) Sir David Barnes Ann Burdus Sir Roger Hurn (appointed 17/2/00, Chairman 5/5/00) Sir Martin Jacomb (retired 5/5/00) Bridget Macaskill (resigned 16/3/01) Roberto Mendoza (appointed 25/5/00) Rob Rowley Sandy Stewart Total non-executive directors Overall total Overall total 2000 Salary/Fees £000 Bonus £000 Benefits £000 340 660 350 – – – 310 400 211 2,271 – 35 35 300 – 8 109 37 65 589 165 298 158 – – – 1,108 815 515 3,059 – – – – – – – – – – 46 58 35 – – – 28 129 8 304 – – – 9 – – – – – 9 Total 2001 £000 551 1,016 543 – – – 1,446 1,344 734 5,634 – 35 35 309 – 8 109 37 65 598 Total 2000 £000 458 848 293 122 105 511 453 1,119 – 3,909 23 29 29 200 65 29 68 29 55 527 2,860 2,664 3,059 1,456 313 316 6,232 4,436 Notes 1. The highest paid director for 2001 was Mark Tucker whose emoluments, including the value of rights granted to him under the long-term incentive plan, were £1,578,350. Additionally in 2001 the Company made a pension contribution of £47,480 on his behalf to the Prudential Staff Pension Scheme. The highest paid director for 2000 was Sir Peter Davis whose emoluments were £2,476,000 and on whose behalf the Company made pension contributions of £47,000. 2. The annual bonus figure comprises both the element paid in cash and the value of shares awarded under the scheme that are deferred for three years. 3. Keith Bedell-Pearce’s bonus includes a payment of £45,000 recognising his contribution to the Company’s long-term objectives. 4. In 2000, Les Cullen also received compensation for the loss of office of £276,000. 5. Michael McLintock’s bonus includes a payment of £327,250 that was included in his contractual arrangements following the purchase of M&G in 1999. 6. Mark Tucker’s bonus includes a payment of £495,350 from his 1999 Asian long-term incentive plan. His benefits include an allowance of £124,000 for housing paid to reflect his expatriate circumstances. 7. Mark Wood’s bonus includes a payment of £275,000 in respect of his joining the Company. 28 Prudential plc Annual Report 2001 Directors’ Long-term Incentive Plans Since 1996 up to and including 2001, the Group’s primary long-term incentive plan was the Restricted Share Plan which was designed to provide rewards contingent upon the achievement of pre-determined returns to shareholders. Under the Restricted Share Plan executive directors have received annual grants of conditional awards of shares in the Company which are held in trust for three years. In 2001, it became apparent that long-term incentive awards made in the market had moved significantly. Therefore for 2001, for the Group Chief Executive, the conditional Restricted Share Plan award was equivalent to 200 per cent of basic salary at the time of the award and for Michael McLintock the award was equivalent to 80 per cent of basic salary. For Philip Broadley and Mark Tucker, the award was equivalent to 160 per cent of basic salary. The shares were valued at their average share price during the preceding calendar year, and the award price used for the 2001 award was 975.6 pence (2000 – 921.7 pence). At the end of the three-year performance period, a right to receive shares at no cost to the individual may be granted dependent on the Company’s Total Shareholder Return (TSR) relative to other companies in the FTSE 100 share index over the performance period. In addition, the Remuneration Committee must be satisfied with the Company’s underlying financial performance during this period. No rights will be granted if the Company’s TSR percentile ranking is 60th or below and the maximum grant will be made only if the TSR percentile ranking is 20th or above. Between these points, the size of the grant made is calculated on a straight line basis. In normal circumstances, directors may take up their right to receive shares at any time during the following seven years. Details of conditional awards made under the Plan are shown below. These shares are held in trust and represent the conditional awards out of which rights may be granted, as stated above, at the end of the relevant performance period. In respect of the 1999 Restricted Share Plan, the Company’s TSR was ranked 43rd out of the 84 relevant comparator companies remaining in the FTSE 100 (i.e., 51st percentile) for the three-year performance period ended on 31 December 2001. As a result, rights will be granted over 22.5 per cent of the shares conditionally awarded to executive directors. The 2000 and 2001 Restricted Share Plans run to 31 December 2002 and 31 December 2003 respectively and any grants under these plans will be based on the TSR ranking determined at the end of each performance period. Performance under these plans was ranked respectively at percentile positions 67th and 62nd on the basis of TSR performance at 31 December 2001. The table below shows the awards made under the Restricted Share Plan: Keith Bedell-Pearce Jonathan Bloomer Philip Broadley Michael McLintock Mark Tucker Conditional share awards outstanding at 1 Jan 2001 Conditionally awarded in 2001 36,024 28,664 28,209 92,897 45,390 36,308 63,470 145,168 18,806 18,806 13,019 13,019 36,024 28,664 31,247 95,935 135,301 135,301 57,401 57,401 25,420 25,420 65,601 65,601 Rights (options) Market value of rights granted granted in 2001 in 2001 £000* 30,620 234 30,620 38,581 234 295 38,581 295 30,620 234 Conditional share awards outstanding at 31 Dec 2001 28,664 28,209 56,873 36,308 63,470 135,301 235,079 18,806 57,401 76,207 13,019 25,420 38,439 28,664 31,247 65,601 Release year 2002 2003** 2002 2003 2004 2003 2004 2003 2004 2002 2003 2004 30,620 234 125,512 * The market value of rights granted in 2001 is based on the market value of the shares over which rights are granted on the day of the grant. ** Following his retirement, no release will be made in respect of the 2000 RSP award to Keith Bedell-Pearce. 29 Prudential plc Annual Report 2001 REMUNERATION REPORT CONTINUED Directors’ Long-term Incentive Plans continued Details of awards under other long-term incentive schemes are set out below: Michael McLintock – long-term awards To reflect his role as Chief Executive of M&G, Michael McLintock also participates in a long-term incentive plan designed to provide a cash reward based on the economic and investment performance of M&G over a three-year period. Awards under the plan are made in the form of phantom share options and phantom restricted shares, vesting at the end of the performance period. He held awards for the year 2001 with face values of £225,000 in phantom restricted shares and £367,800 in phantom share options. Mark Tucker – long-term awards To reflect his role as Chief Executive, Prudential Asia, Mark Tucker also participates in a cash-based long-term incentive plan that provides rewards in respect of the Group’s Asian operations. This plan is designed to provide reward contingent upon the rate of growth in value of those operations over a three-year period. The threshold performance criteria under the plan is that the growth in value must be greater than 15 per cent per annum over the period. Any payment for performance above threshold is made following the end of the performance period. The on-target payout is 100 per cent of basic salary at the beginning of the period, for which an annual growth rate of 35 per cent is required. The payment for the 1999 award is included in the Directors’ Remuneration table. Mark Wood – share awards and long-term awards In order to secure the appointment of Mark Wood, on joining Prudential he was granted Prudential plc share awards expected to be released as follows: 71,569 shares (31 July 2002), 15,080 shares (31 July 2003) and 31,672 shares (31 December 2003). In addition, to reflect his role as Chief Executive UK & Europe, Mark Wood also participates in a long-term incentive plan designed to provide reward contingent upon the rate of growth in appraisal value of UK and Europe over a three-year period. The threshold performance criteria under the 2001 plan is that the growth in appraisal value must be greater than eight per cent per annum over the period. Any award above threshold performance is made following the end of the performance period. The on-target payout is 75 per cent of basic salary at the end of the period, for which an annual growth rate of 11.5 per cent per annum is required. Directors’ Shareholdings As a condition of serving, all executive and non-executive directors have been required to hold 2,500 shares in the Company. These shares must be acquired within two months of appointment to the Board if the director does not own that number upon appointment. As stated above, non-executive directors also use a proportion of their fees to purchase additional shares in the Company on a quarterly basis. The interests of directors in shares of the Company are shown below. These interests include shares awarded under the Share Participation Plan (the previous annual incentive plan) and the share awards made to Mark Wood on appointment. In addition, interests include rights granted under the 1997 and 1998 Restricted Share Plan where the executive has yet to exercise his right to receive shares. Awards that remain conditional under the Restricted Share Plan are excluded. All interests are beneficial except non- beneficial interests in 6,300 shares in respect of Philip Broadley and in 9,875 shares in respect of Sandy Stewart. Sir David Barnes Keith Bedell-Pearce Jonathan Bloomer Philip Broadley Ann Burdus Sir Roger Hurn Michael McLintock Roberto Mendoza Rob Rowley Sandy Stewart Mark Tucker Mark Wood * Or date of appointment if later. Clark Manning held 2,500 shares at the date of his appointment as a director on 2 January 2002. Interests of directors in shares of the Company’s listed subsidiary, Egg plc, are shown below: Keith Bedell-Pearce Jonathan Bloomer Philip Broadley Roberto Mendoza Rob Rowley 1 Jan 2001* 31 Dec 2001 3,971 144,654 112,947 10,722 2,938 10,000 2,820 2,765 2,799 9,025 134,713 2,550 4,778 178,289 152,623 10,381 3,844 10,000 3,884 3,444 3,680 13,533 174,150 120,900 1 Jan 2001 31 Dec 2001 1,410 470 470 200,000 940 1,410 470 470 200,000 940 Philip Broadley is connected to a not-for-profit organisation which disposed of 1,400 shares, 900 shares, 700 shares and 3,300 shares of the Company on 3 January, 18 January, 25 January and 28 February 2002 respectively. He had no beneficial interest in such shares. He acquired 1,038 shares of the Company, held beneficially, on 26 February 2002. With these exceptions, there were no changes in interests between 31 December 2001 and 6 March 2002. 30 Prudential plc Annual Report 2001 Directors’ Share Options The Restricted Share Plan replaced the Executive Share Option Scheme (ESOS) in 1995 as the Group’s primary long-term incentive plan. Outstanding options under ESOS remain in force and are set out below together with options under the Savings-Related Share Option Scheme. The Savings-Related Share Option Scheme is open to all UK and certain overseas employees and options up to Inland Revenue limits are granted at a 20 per cent discount and cannot normally be exercised until a minimum of three years has elapsed. Options outstanding at 1 Jan 2001 Granted in year Exercised in year Options outstanding at 31 Dec 2001 Exercise price (pence) Keith Bedell-Pearce Jonathan Bloomer Philip Broadley Michael McLintock Mark Tucker Mark Wood * Savings-Related Share Option Scheme. 189,000 105,000 60,500 2,267* 3,259* 360,026 196,750 226,750 7,677* 2,247* 433,424 1,327* 4,538* 4,074* 2,172* 1,348* 7,594 189,000 105,000 60,500 2,267* 3,259* 360,026 196,750 226,750 7,677* 2,247* 433,424 1,327* 4,538* 2,172* 1,348* 1,041* 4,561 2,835* 4,074* 4,074 1,041* 1,041 2,835* Earliest exercise date 1995 1996 1997 2003 2003 1998 2000 2002 2005 2003 2003 2003 2005 2006 Latest exercise date 2002 2003 2004 2003 2004 2005 2005 2002 2005 2004 2003 2004 2005 2007 201 328 309 344 359 315 315 254 751 730 380 254 359 751 648 648 2008 2009 Notes 1. The market price of shares at 31 December 2001 was 796 pence. The highest and lowest share price during 2001 were 1,095 pence and 568 pence respectively. 2. The market price of shares was 778 pence when Mark Tucker exercised options of 4,074 shares, resulting in a gain on exercise of £21,348. 3. Keith Bedell-Pearce will be entitled to exercise his Savings-Related share options as a result of his retirement. Directors’ Pensions It is the Company’s policy to offer executive directors the facility to save for retirement through efficient pension vehicles. Changes were introduced by the UK Government in 1989 which restrict the pension provision which can be made under Inland Revenue approved pension schemes for new entrants after 31 May 1989 to benefits on annual basic salary up to a threshold known as the earnings cap. The earnings cap for the 2001/2002 tax year is £95,400 per annum. For this reason executive directors employed since 1989 are offered a combination of Inland Revenue approved pension schemes and supplementary provision. Inland Revenue approved pension schemes Directors are eligible for one of two Inland Revenue approved pension schemes on the same basis as other employees. The Prudential Staff Pension Scheme (PSPS) is a non-contributory defined benefit scheme, which provides a pension of 1/60 of Final Pensionable Earnings for each year of service on retirement at age 60 with an option to commute pension for a tax-free cash sum. The scheme also provides on death in service, a lump sum of four times Pensionable Salary, a spouse’s pension of the greater of 25 per cent of Pensionable Salary or 54 per cent of prospective pension at 60, and childrens’ pensions of the greater of 8.33 per cent of Pensionable Salary or 18 per cent of prospective pension at 60 in accordance with the scheme rules. On death in retirement, a spouse’s pension of 50 per cent of the pension available at retirement before commutation is payable and a lump sum is also payable if death occurs in the first five years of retirement. Some of the pension payable is guaranteed to increase in line with the Retail Prices Index capped at five per cent, but in recent years all pensions in payment have been increased fully in line with the Retail Prices Index. 31 Prudential plc Annual Report 2001 REMUNERATION REPORT CONTINUED Directors’ Pensions continued Inland Revenue approved pension schemes continued Mark Tucker and Keith Bedell-Pearce, having commenced employment before 1989, are eligible for benefits from PSPS on all basic salary. Keith Bedell-Pearce also has a special arrangement whereby his pension accrued since the age of 50 has been enhanced to 1/30 for each year of service. Philip Broadley and Mark Wood are eligible for benefits from PSPS on basic salary up to the earnings cap. Jonathan Bloomer only receives a lump sum death benefit of four times basic salary up to the earnings cap from PSPS. The M&G Group Pension Scheme (MGGPS) is a contributory defined benefit scheme that provides a target pension of 2/3 of Final Pensionable Earnings on retirement at age 60 for an employee with 30 years or more potential service. The MGGPS also has an option to commute pension for a tax-free cash sum. The scheme provides on death in service, a lump sum of four times Pensionable Salary and a spouse’s pension of 50 per cent of prospective pension at 60 in accordance with the scheme rules. On death in retirement, a spouse’s pension of 50 per cent of the pension available at retirement before commutation is payable and a lump sum is also payable if death occurs in the first five years of retirement. Some of the pension payable is guaranteed to increase in line with the Retail Prices Index capped at five per cent, but in recent years all pensions have been increased fully in line with the Retail Prices Index. Members currently contribute 2.4 per cent of basic salary towards the cost of the benefits. Michael McLintock is eligible for benefits under MGGPS on basic salary up to the earnings cap. Supplementary arrangements Directors are entitled to taxable salary supplements calculated on a formula based on their basic salary not covered for pension benefits under an Inland Revenue approved scheme. Directors may elect to have this salary supplement paid directly to them or to a Funded Unapproved Retirement Benefit Scheme (FURBS) established in their name. In either case it is a taxable emolument. In addition directors are eligible for death benefits broadly equivalent to the PSPS death benefits (both the lump sum and the capitalised value of spouse’s and children’s pensions) on that part of their basic salary not covered by the Inland Revenue approved scheme under the Prudential Supplementary Life Assurance Scheme (PSLAS). The premiums paid by the Company to this scheme are a taxable benefit. Details of directors’ pension entitlements under Inland Revenue approved defined benefit schemes and the pre-tax contribution to salary supplements and/or FURBS are set out below: Age at 31 Dec 2001 55 47 40 40 44 48 Years of pensionable service at 31 Dec 2001 31 – 1 9 16 less than 1 Keith Bedell-Pearce** Jonathan Bloomer Philip Broadley Michael McLintock Mark Tucker Mark Wood Total Additional pension earned (excluding inflation) in year £000 Accrued entitlement based on normal retirement age Pre-tax contribution to salary supplement and/or FURBS 31 Dec 2001 £000 31 Dec 2000* £000 44 – 2 2 24 1 225 – 3 19 127 1 178 – 1 17 101 0 2001 £000 – 198 76 61 – 56 391 2000 £000 – 169 39 20 – 0 228 *Or date of appointment to Board if later. **As Keith Bedell-Pearce has retired from the Board, the augmentation to pension described in previous reports is now incorporated in the accrued pension figures shown above. Total contributions to directors’ pension schemes including payments by the Company to PSPS, MGGPS and PSLAS were £575,000 (2000 – £571,000). Service Contracts of Directors Proposed for Election or Re-election Clark Manning and Mark Wood, who are proposed for election, and Mark Tucker, who is proposed for re-election, have service contracts of 12 months. Ann Burdus and Rob Rowley, who are proposed for re-election, do not have service contracts. On behalf of the Board of directors Sir David Barnes Chairman of the Remuneration Committee 14 March 2002 Sir Roger Hurn Chairman 14 March 2002 32 Prudential plc Annual Report 2001 DIRECTORS’ REPORT Principal Activity and Business Review Prudential plc is the Group holding company and the principal activity of its subsidiary undertakings is the provision of financial services in Europe, the US and Asia. Particulars of principal subsidiary undertakings are given in note 30 on page 65. The Group’s business and likely future developments are reviewed in the Chairman’s Statement on page 2, the Group Chief Executive’s Review on pages 3 to 5, the Business Review on pages 6 to 13 and the Financial Review on pages 14 to 20. Particulars of important events affecting the Group which have occurred since the end of the financial year are detailed in note 35 on page 70. Financial Statements and Supplementary Information The consolidated balance sheet on pages 40 and 41 shows the state of affairs of the Group at 31 December 2001. The Company’s balance sheet appears on page 42 and the consolidated profit and loss account on pages 36 to 38. Information prepared on the achieved profits basis of financial reporting is provided on pages 74 to 85. A summary of the statutory basis results is shown on page 35. There is a five year review of the Group on pages 72 and 73. Dividends The directors have declared a final dividend for 2001 of 16.7 pence per share payable on 29 May 2002 to shareholders on the register at the close of business on 22 March 2002. The dividend for the year, including the interim dividend of 8.7 pence per share paid in 2001, amounts to 25.4 pence per share compared with 24.5 pence per share for 2000. The total cost of dividends for 2001 was £504 million. Payment Policy It is the policy of the Group to agree terms of payment when orders for goods and services are placed and to pay in accordance with those terms. Trade creditor days, based on the ratio of trade creditors at the year-end to the amounts invoiced by trade creditors during the year, were 22 days. Directors The present directors are shown on pages 22 and 23. Bridget Macaskill resigned as a director on 16 March 2001. Keith Bedell-Pearce retired as a director on 31 December 2001. Mark Wood and Clark Manning were appointed directors on 21 June 2001 and 2 January 2002 respectively and in accordance with the Articles of Association retire and offer themselves for election at the Annual General Meeting. Rob Rowley, Mark Tucker and Ann Burdus retire by rotation at the Annual General Meeting and offer themselves for re- election. Details of directors’ interests in the share capital of the Company and its listed subsidiary Egg plc are set out in the Remuneration Report on page 30. Employees The following information is given principally in respect of employees of the Group in the United Kingdom. The policy towards employees overseas is the same but the practical application of the policy varies according to local requirements. Equal Opportunity Our equal opportunities policy is to be fair, responsible and caring in all aspects of our business. We recognise, respect and value difference and diversity. We will treat everyone fairly and with dignity. We are working towards equality as part of our normal way of doing things because we believe it is the right thing to do for our people, our customers and our success. Full consideration is given to continuing the employment of staff who become disabled and to provide training and career development opportunities to disabled employees. Employee Involvement The Group has effective communication channels through which employees’ views can be sought on issues which concern them. Prudential’s European Employee Forum provides an opportunity for elected staff representatives to consult with senior management on strategic European business issues. Each Prudential business in Europe is represented on the Forum. M&G’s Staff Consultative Committee promotes communication throughout M&G and is the forum for dialogue on a range of issues of interest to staff. In 2001 employees were again invited to participate in the Prudential Savings-Related Share Option Scheme. The Scheme has now been operating for over 18 years and a majority of UK staff currently participate. The Prudential International Savings-Related Share Option Scheme (‘ISOS’) for employees in Hong Kong, Malaysia and Singapore has been operating for two years. In 2001 employees in Taiwan and India joined the Scheme. On average just over 30 per cent of employees in those countries covered by the ISOS currently participate. The trustees of each of the Group’s UK pension schemes include individuals elected by the members of those schemes. 33 Prudential plc Annual Report 2001 DIRECTORS’ REPORT CONTINUED Donations We are committed to supporting the communities where we are an employer. In 2001 we spent £2.8 million in support of the community. Within this, direct donations to charitable organisations amounted to £1.3 million. Charitable giving benefits a wide range of organisations including those involved with financial literacy, education, regeneration and family welfare. The Group’s policy not to make donations to political parties, within the normal meaning of that expression, has not changed and the Group did not make any such donations in 2001. Auditors A resolution for the re-appointment of KPMG Audit Plc as auditors of the Company will be put to the Annual General Meeting. Shareholders The number of accounts on the share register at 31 December 2001 was 84,936 (88,603). Further information about shareholdings in the Company is given on page 86. At 6 March 2002 the Company had received notification in accordance with Sections 198 to 202 of the Companies Act 1985 from Legal & General Investment Management Limited of a holding of 3.0049 per cent of the Company’s share capital. On behalf of the Board of directors Peter Maynard Company Secretary 14 March 2002 34 Prudential plc Annual Report 2001 SUMMARY OF STATUTORY BASIS RESULTS The following table shows the statutory basis results reported in the profit and loss account on pages 36 to 38. It does not form part of the statutory financial statements. Operating profit before tax (based on long-term investment returns) before amortisation of goodwill General business: UK Insurance Operations Re-engineering costs* Balance on the general business technical account (analysed on page 36) Long-term business: UK Operations: UK Insurance Operations M&G US Operations Prudential Asia (net of development expenses of £19m (£3m)) Prudential Europe (net of development expenses of £29m (£18m)) UK re-engineering costs attributable to shareholders* Balance on the long-term business technical account before tax (analysed on pages 37 and 38) M&G US broker dealer and fund management Egg Other income and expenditure (analysed on page 54) Group operating profit before amortisation of goodwill Items excluded from operating profit before amortisation of goodwill: Amortisation of goodwill Short-term fluctuations in investment returns Merger break fee (net of related expenses) Profit on business disposals Total Statutory basis profit on ordinary activities before tax (analysed on page 38) Tax on profit on ordinary activities: Tax on operating profit before amortisation of goodwill Tax on items excluded from operating profit before amortisation of goodwill Total tax on profit on ordinary activities Minority interests Statutory basis profit for the financial year after minority interests: Operating profit after tax and related minority interests before amortisation of goodwill Items excluded from operating profit after tax before amortisation of goodwill Total statutory basis profit for the financial year after minority interests 2001 £m Restated† 2000 £m 79 (7) 72 435 – 282 25 (24) (41) 677 75 16 (88) (130) 622 (95) (480) 338 – (237) 385 (174) 153 (21) 25 460 (71) 389 33 – 33 468 35 459 36 (10) – 988 90 7 (155) (123) 840 (84) (48) – 239 107 947 (260) (54) (314) 24 591 66 657 Earnings per share Based on operating profit after tax and related minority interests before amortisation of goodwill Based on total statutory profit for the financial year after minority interests – basic Dividend per share 23.3p 19.7p 30.2p 33.5p 25.4p 24.5p † The tax charge, minority interests and earnings per share for 2000 have been restated for the implementation of FRS 19 on deferred tax (see note 4). * Part of re-engineering costs of UK Insurance Operations of £48m borne by shareholders’ funds. 35 Prudential plc Annual Report 2001 CONSOLIDATED PROFIT AND LOSS ACCOUNT YEAR ENDED 31 DECEMBER 2001 General Business Technical Account Gross premiums written Outwards reinsurance premiums Premiums written, net of reinsurance Change in the gross provision for unearned premiums Change in the provision for unearned premiums, reinsurers’ share Earned premiums, net of reinsurance Note 6 35 35 2001 £m 390 (333) 57 (25) 158 190 2000 £m 333 (12) 321 (10) 1 312 Allocated investment return transferred from the non-technical account 10(a) 37 47 Claims paid: Gross amount Reinsurers’ share Net of reinsurance Change in the provision for claims: Gross amount Reinsurers’ share Net of reinsurance Claims incurred, net of reinsurance Net operating expenses (including re-engineering costs of £7m (£nil)) Change in the equalisation provision 35 8,14 (254) 6 (248) 32 158 190 (215) 7 (208) (31) 0 (31) (58) (239) (95) (2) (79) (8) 33 Balance on the general business technical account 8,10(a) 72 Following the sale of the Group’s UK home and motor general insurance operations (see note 35), gross premiums written and the balance on the general business technical account relate to discontinued operations. 36 Prudential plc Annual Report 2001 Long-term Business Technical Account Gross premiums written Outwards reinsurance premiums Earned premiums, net of reinsurance Investment income Claims paid: Gross amount Reinsurers’ share Net of reinsurance Change in the provision for claims: Gross amount Reinsurers’ share Net of reinsurance Claims incurred, net of reinsurance Change in long-term business provision: Gross amount Reinsurers’ share Net of reinsurance Change in provisions for linked liabilities, net of reinsurance Change in other technical provisions, net of reinsurance Note 6 2001 £m 15,196 (180) Restated† 2000 £m 14,173 (109) 15,016 14,064 12 9,394 13,835 (13,209) 130 (13,936) 95 (13,079) (13,841) 31 (1) 30 (128) 3 (125) (13,049) (13,966) (7,233) 221 (6,239) 123 (7,012) (6,116) 901 554 (6,111) (5,562) Net operating expenses (including re-engineering costs of £193m (£nil)) 8,14 (1,982) (1,729) Investment expenses and charges Unrealised losses on investments Tax attributable to the long-term business Allocated investment return transferred from the non-technical account Transfer from the fund for future appropriations Balance on the long-term business technical account 15 16 (539) (421) (10,667) (8,922) 241 385 (166) 57 7,754 3,480 442 670 † The tax charge and the transfer from the fund for future appropriations for 2000 have been restated for the implementation of FRS 19 on deferred tax (see note 4). Gross premiums written and the balance on the long-term business technical account relate to continuing operations. 37 Prudential plc Annual Report 2001 CONSOLIDATED PROFIT AND LOSS ACCOUNT CONTINUED YEAR ENDED 31 DECEMBER 2001 Non-technical Account Balance on the general business technical account Balance on the long-term business technical account Tax credit attributable to balance on the long-term business technical account Balance on the long-term business technical account before tax Profit on insurance activities Other activities Investment income Allocated investment return transferred to the long-term business technical account Investment expenses and charges Unrealised losses on investments Allocated investment return transferred to the general business technical account Other income: UK investment management and products result US broker dealer and fund management Merger break fee (net of related expenses) Profit on business disposals Other charges: Corporate expenditure Banking Amortisation of goodwill Loss on other activities Profit on ordinary activities before tax Tax on profit on ordinary activities Profit for the financial year before minority interests Minority interests Profit for the financial year after minority interests Dividends: Interim (at 8.7p (8.2p) per share) Final (at 16.7p (16.3p) per share) Total dividends Retained (loss) profit for the financial year Reconciliation of operating profit before amortisation of goodwill to profit on ordinary activities* Continuing operations Discontinued general business operations Operating profit before amortisation of goodwill based on long-term investment returns Amortisation of goodwill Operating profit based on long-term investment returns Short-term fluctuations in investment returns Merger break fee (net of related expenses) Profit on business disposals Profit on ordinary activities before tax Basic earnings per share Based on operating profit after tax and related minority interests before amortisation of goodwill of £460m (£591m) and 1,978m (1,959m) shares Based on profit for the financial year after minority interests of £389m (£657m) and 1,978m (1,959m) shares Diluted earnings per share Based on profit for the financial year after minority interests of £389m (£657m) and 1,982m (1,968m) shares Dividend per share Note 8 16 8 12 15 8 10(b) 17 8 8 16 8 17 8 8 8 8 5 5 5 2001 £m 72 442 235 677 749 199 (385) (162) (162) (37) 75 16 338 – (63) (88) (95) (364) 385 (21) 364 25 389 (172) (332) (504) (115) 550 72 622 (95) 527 (480) 338 – 385 Restated† 2000 £m 33 670 318 988 1,021 140 (57) (144) (7) (47) 90 7 – 239 (56) (155) (84) (74) 947 (314) 633 24 657 (162) (322) (484) 173 807 33 840 (84) 756 (48) – 239 947 23.3p 19.7p 19.6p 25.4p 30.2p 33.5p 33.4p 24.5p † The tax charge, minority interests and earnings per share for 2000 have been restated for the implementation of FRS 19 on deferred tax (see note 4). * For the purposes of this analysis, operating profit is determined on a long-term investment return basis and before amortisation of goodwill. Management consider this to be the most meaningful definition of operating profit. 38 Prudential plc Annual Report 2001 CONSOLIDATED STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES YEAR ENDED 31 DECEMBER 2001 Profit for the financial year after minority interests Exchange movements Total recognised gains relating to the financial year Prior year adjustment (note 4) Total gains and losses recognised since previous Annual Report Restated† 2000 £m 657 120 777 2001 £m 389 52 441 (49) 392 RECONCILIATION OF MOVEMENTS IN CONSOLIDATED SHAREHOLDERS’ CAPITAL AND RESERVES YEAR ENDED 31 DECEMBER 2001 1 January 2000, as originally reported Prior year adjustment† 1 January 2000, as restated Total recognised gains relating to 2000, as restated Dividends Goodwill on sale of holding in associate company New share capital subscribed Transfer for shares issued in lieu of cash dividends Charge in respect of shares issued to qualifying employee share ownership trust 31 December 2000, as originally reported Prior year adjustment† 1 January 2001, as restated Total recognised gains relating to 2001 Dividends New share capital subscribed Transfer for shares issued in lieu of cash dividends Charge in respect of shares issued to qualifying employee share ownership trust Ordinary share capital (note 27) £m 98 98 1 99 99 1 Share premium (note 27) £m 249 249 183 (20) 46 458 Retained profit and loss reserve £m 3,077 (20) 3,057 777 (484) 90 20 (46) Total £m 3,424 (20) 3,404 777 (484) 90 184 3,463 (49) 4,020 (49) 458 3,414 3,971 441 (504) 20 (54) 41 (20) 54 441 (504) 42 31 December 2001 100 533 3,317 3,950 † Total recognised gains relating to 2000 and the movement in capital and reserves for 2000 have been restated for the implementation of FRS 19 on deferred tax (see note 4). 39 Prudential plc Annual Report 2001 Note 2001 £m 2000 £m 17 1,687 1,611 10,487 22 87 23 24 109,328 10,303 83 108,125 33 119,902 118,511 25 17,453 18,323 35 35 163 589 221 330 1,303 270 2 21 174 511 978 5 353 62 396 816 237 2 14 50 574 877 10(b) 26 33 27 18 8,037 935 241 1,436 52 138 135 7,895 708 288 1,402 31 133 148 10,974 10,605 1,125 1,150 3,175 29 143 4,472 2,935 17 105 4,207 156,769 154,950 CONSOLIDATED BALANCE SHEET 31 DECEMBER 2001 Assets Intangible assets Goodwill Investments Land and buildings Investments in participating interests Other financial investments Assets held to cover linked liabilities Reinsurers’ share of technical provisions Provision for unearned premiums Long-term business provision Claims outstanding Technical provisions for linked liabilities Debtors Debtors arising out of direct insurance operations: Policyholders Intermediaries Debtors arising out of reinsurance operations Other debtors: Tax recoverable Other Other assets Banking business assets: Egg US Operations Tangible assets Cash at bank and in hand Own shares (ordinary shares of parent company) Present value of acquired in force long-term business Present value of future margins relating to advances from reinsurers Prepayments and accrued income Accrued interest and rent Deferred acquisition costs: Long-term business General business Other prepayments and accrued income Total assets 40 Prudential plc Annual Report 2001 Liabilities Capital and reserves Share capital Share premium Profit and loss account Shareholders’ funds – equity interests Minority interests Fund for future appropriations Technical provisions Provision for unearned premiums Long-term business provision Claims outstanding Equalisation provision Technical provisions for linked liabilities Provision for other risks and charges Deferred tax Deposits received from reinsurers Creditors Creditors arising out of direct insurance operations Creditors arising out of reinsurance operations Debenture loans Amounts owed to credit institutions Other borrowings Jackson National Life funding arrangements Other creditors including taxation and social security: Banking business liabilities: Egg US Operations Tax Final dividend Other creditors Accruals and deferred income Total liabilities Note 27 27 2001 £m Restated† 2000 £m 100 533 3,317 3,950 99 458 3,414 3,971 118 137 9 13,202 20,917 13 13 16 31 31 31 31 10(b) 202 98,511 980 40 99,733 175 91,006 1,022 38 92,241 17,783 18,719 2,005 2,777 192 323 420 341 2,244 1,052 1,543 2,816 7,465 868 338 332 1,901 213 21 1,585 909 230 1,920 7,386 654 661 322 1,544 19,320 15,445 466 420 156,769 154,950 † As a result of restating comparatives for 2000 to reflect the implementation of FRS 19 on deferred tax, the provision for deferred tax at 31 December 2000 was increased by £2,445m. This increase in provision is matched by reductions of £2,350m in the fund for future appropriations, £49m in shareholders’ capital and reserves and £46m in technical provisions. 41 Prudential plc Annual Report 2001 BALANCE SHEET OF THE COMPANY 31 DECEMBER 2001 Fixed assets Investments: Shares in subsidiary undertakings Loans to subsidiary undertakings Current assets Debtors: Amounts owed by subsidiary undertakings Tax recoverable Other debtors Cash at bank and in hand Less liabilities: amounts falling due within one year Bank loans and overdrafts Commercial paper Amounts owed to subsidiary undertakings Tax payable Final dividend Sundry creditors Accruals and deferred income Net current liabilities Total assets less current liabilities Less liabilities: amounts falling due after more than one year Debenture loans Amounts owed to subsidiary undertakings Total net assets Capital and reserves Share capital Share premium Profit and loss account Shareholders’ funds Note 2001 £m 2000 £m 28 28 5,179 2,920 8,099 4,972 1,673 6,645 31 185 9 24 16 234 – (1,417) (204) – (332) (31) (44) (2,028) (1,794) 307 – 6 35 348 (20) (160) (260) (20) (322) – (47) (829) (481) 6,305 6,164 31 (1,698) (2,729) (967) (3,206) (4,427) (4,173) 1,878 1,991 27 27 29 100 533 1,245 1,878 99 458 1,434 1,991 The financial statements on pages 36 to 70 and the supplementary information on pages 75 to 84 were approved by the Board of directors on 14 March 2002. Sir Roger Hurn Chairman Jonathan Bloomer Group Chief Executive Philip Broadley Group Finance Director 42 Prudential plc Annual Report 2001 Note 33 2001 £m 51 2000 £m 398 (103) (119) (44) 138 33 8 (182) 338 – 156 (494) (434) 649 (9) 404 42 1,086 652 20 2,416 2,436 (155) (504) (659) (167) – 195 28 (461) (16) – (114) (31) 184 39 23 9 146 155 (71) (246) (317) (162) 185 23 CONSOLIDATED CASH FLOW STATEMENT YEAR ENDED 31 DECEMBER 2001 Operations Net cash inflow from operations Servicing of finance Interest paid on core structural shareholder borrowings Tax Tax (paid) recovered Acquisitions, disposals and similar items Net cash (outflow) inflow from: Acquisition of subsidiary undertakings Merger break fee received Flotation of Egg and business disposals Net cash inflow from acquisitions, disposals and similar items Equity dividends Equity dividends paid Net cash outflow before financing Financing Issue of debenture loans Redemption of loan notes Movement on credit facility utilised by investment subsidiaries managed by US fund management operation Issues of ordinary share capital (net of expenses and related transfer to share ownership trust) 31 31 33 33 Net cash inflow from financing Net cash inflow for the year The net cash inflow was invested as follows: Portfolio investments Purchases: Ordinary shares Fixed income securities Sales: Ordinary shares Fixed income securities Net purchases (sales) of portfolio investments (Decrease) increase in cash and short-term deposits, net of overdrafts 33 33 1,777 (1,125) 652 In accordance with FRS 1, this statement shows only the cash flows of general business and shareholders’ funds. 43 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS 1. Nature of Operations Prudential plc (the ‘Company’) together with its subsidiaries (collectively, the ‘Group’ or ‘Prudential’) is an international financial services group with its principal operations in the United Kingdom, the United States, Asia and continental Europe. The Group operates in the UK through its subsidiaries, primarily The Prudential Assurance Company Limited (‘PAC’), Prudential Annuities Limited, Scottish Amicable Life plc, M&G Group plc, and Egg plc; and in the US through Jackson National Life Insurance Company. The Group also has operations in Singapore, Hong Kong, Malaysia, Taiwan and other Asian countries. In Europe, the Group has operations in Ireland, France and Germany. Prudential offers a wide range of retail financial products and services and fund management services throughout these territories. The retail financial products and services principally include life insurance, pensions and annuities as well as collective investments and deposit and mortgage banking services. Long-term business products written in the UK and Asia are principally with-profits deposit administration, other conventional and unitised with-profits policies and non-participating pension annuities in the course of payment. Long-term business also includes linked business written in the UK, Asia and Europe. The principal products written by Jackson National Life in the US are interest sensitive deferred annuities and whole-life policies, variable annuities, guaranteed investment contracts, equity linked indexed deferred annuities and term life insurance. 2. Basis of Presentation The consolidated financial statements are prepared in accordance with the provisions of Section 255A of, and Schedule 9A to, the Companies Act 1985 which cover the disclosures applicable to insurance companies and groups. The consolidated financial statements are prepared in accordance with applicable accounting standards under UK Generally Accepted Accounting Practice (‘UK GAAP’), including Financial Reporting Standards (‘FRS’) and Statements of Standard Accounting Practice (‘SSAP’) and also in accordance with the Statement of Recommended Practice, ‘Accounting for Insurance Business’, issued in December 1998 by the Association of British Insurers (the ‘ABI SORP’). FRS 17, ‘Retirement benefits’ was issued in November 2000. This standard specifies how costs of providing retirement benefits, in particular for defined benefit schemes, should be recognised and disclosed in the financial statements. Disclosures relating to the closing balance sheet position became effective for accounting periods ended on or after 22 June 2001. The Company has adopted the standard in this respect and details are disclosed in note 19. The additional requirements of FRS 17 in respect of performance statements are not mandatory for the 2001 financial statements and have not been adopted by the Company. FRS 18, ‘Accounting policies’ was issued in December 2000. This standard sets out the principles to be followed in selecting accounting policies and the disclosures needed to help users to understand the accounting policies adopted and how they have been applied. The standard is effective for accounting periods ended on or after 22 June 2001. Where appropriate, additional disclosures have been made in these financial statements to comply with the standard. FRS 19, ‘Deferred tax’ was also issued in December 2000. This standard requires deferred tax to be recognised on most types of timing differences, in particular for gains and losses on assets that are continuously revalued to fair value where changes in fair value are recognised in the profit and loss account. The standard is effective for financial statements relating to accounting periods ended on or after 23 January 2002. However, early adoption is encouraged. The Company has adopted the standard in these financial statements with comparative figures for 2000 restated for consistency of approach. Details of the change and the effect on the financial statements are shown in note 4. The consolidated financial statements of the Group include the assets, liabilities and results of the Company and subsidiary undertakings in which Prudential has a controlling interest, using accounts drawn up to 31 December 2001. The results of subsidiaries are included in the financial statements from the date acquired to the effective date of disposal. All intercompany transactions are eliminated on consolidation except for investment management fees charged by M&G and the Group’s US and Asia fund management operations to long-term business funds. The consolidated profit and loss account comprises a general business technical account (property and casualty insurance business); a long-term business technical account (life insurance, pension, disability and sickness insurance and annuity business); and a non- technical account. The non-technical account includes the results of the Group’s insurance operations. The insurance operations are presented by category of income and expenditure in each respective technical account. The balances (profits on insurance activities for the year) from the general and long-term business technical accounts are then included in the non-technical account and combined with the Group’s non-insurance businesses (principally banking and fund management) to determine the consolidated profit for the financial year. In accordance with FRS 1, ‘Cash flow statements’, long-term business cash flows are included in the statement of cash flows only to the extent of cash transferred to and available to meet the obligations of the Group. The statement of cash flows reflects only the cash flows of general business, the Group’s other non-insurance businesses included in the non-technical account, and amounts transferred to shareholders’ funds from the Group’s long-term businesses. The balance sheet of the Company is prepared in accordance with Section 226 of, and Schedule 4 to, the Companies Act 1985, which apply to companies generally. The Company has taken advantage of the exemption under Section 230 of the Companies Act 1985 from presenting its own profit and loss account. 44 Prudential plc Annual Report 2001 3. Significant Accounting Policies Long-term business The results are prepared in accordance with the modified statutory basis of reporting as set out in the Statement of Recommended Practice issued by the Association of British Insurers in December 1998. Premiums and Claims Premium and annuity considerations for conventional with-profits policies and other protection-type life insurance policies are recognised when due. Premium and annuity considerations for linked policies, unitised with-profits policies and other investment-type policies are recognised when received or, in the case of unitised or unit linked policies, when units are issued. Premiums exclude any taxes or duties assessed based on premiums. Policy fees are charged to the linked, unitised with-profits and other investment-type policyholders’ account balances for mortality, asset management and policy administration. These fees are recognised as revenue when charged against the policyholders’ account balances. Claims paid include maturities, annuities, surrenders and deaths. Maturity claims are recorded on the policy maturity date. Annuity claims are recorded when the annuity becomes due for payment. Surrenders are recorded when paid, and death claims are recorded when notified. Deferred acquisition costs Costs of acquiring new business, principally commissions, marketing and advertising costs and certain other costs associated with policy issuance and underwriting that are not reimbursed by policy charges are specifically identified and capitalised as deferred acquisition costs (‘DAC’). The DAC asset is amortised against margins in future revenues on the related insurance policies, to the extent that the amounts are recoverable out of the margins. Recoverability of the unamortised DAC asset is assessed at the time of policy issue, and reviewed if profit margins have declined. For with-profits business, the amortisation of the DAC asset is taken into account in determining the transfer from or to the fund for future appropriations. Movements on the DAC asset and amortisation for with-profits business have no direct impact on the profit attributable to shareholders. For single premium deferred annuity business of Jackson National Life, the determination of the expected emergence of margins, against which the amortisation profile of the DAC asset is established, is dependent on the key assumption of the expected long-term spread between the earned rate and the rate credited to policyholders. For 2001 the assumed rate was 1.75%. Long-term business provision Prudential’s long-term business written in the UK comprises predominantly life insurance policies under which the policyholders are entitled to participate in the profits of the long-term business supporting these policies. This business is also written in parts of Asia. Such policies are called ‘with-profits’ policies. Prudential maintains with-profits funds within the Group’s long-term business funds which segregate the assets and liabilities and accumulate the profit and loss activity related to that with-profits business. The amounts accumulated in these with-profits funds are available to provide for future policyholder benefit provisions and for bonuses to be distributed to with-profits policyholders. The bonuses, both annual and terminal, reflect the right of the with-profits policyholders to participate in the financial performance of the with-profits funds. Shareholders’ profits with respect to bonuses declared on with- profits business correspond to the shareholders’ share of the cost of bonuses as declared by the Board of directors. The shareholders’ share currently represents one-ninth of the cost of bonuses declared for with-profits policies. Annual bonuses are declared and credited each year to all with-profits policies. The annual bonuses increase policy benefits and, once credited, become guaranteed. Annual bonuses are charged to the profit and loss account as a change in the long-term business provision in the year declared. Terminal bonuses are declared each year and accrued for policies scheduled to mature and death benefits expected to be paid during the next financial year. Terminal bonuses are not guaranteed and are only paid on policies that result from claims through the death of the policyholder or maturity of the policy within the period of declaration or by concession on surrender. No policyholder benefit provisions are recorded for future annual or terminal bonus declarations. The future policyholder benefit provisions on conventional with-profits and other protection-type policies are calculated using the net premium method. The net premium is calculated such that it would be sufficient at the outset of the policy to provide only for the discounted value of the original guaranteed death and maturity benefits. The provision is then calculated by subtracting the present value of future net premiums from the present value of future benefits (including vested bonuses) using a prudent discount rate. The assumptions to which the estimation of the long-term business provision is particularly sensitive are the interest rate used to discount the provision and the assumed future mortality experience of policyholders. The net premium reserves are calculated using assumptions for interest, mortality, morbidity and expense, but without assumptions for withdrawals. These assumptions are determined as prudent best estimates at the date of valuation. Interest rates used in establishing policyholder benefit provisions for conventional with-profits policies in the consolidated financial statements range from 3.0% to 5.35%. The interest rates used in establishing policyholder benefit provisions for pension annuities in the course of payment are adjusted each year and range from 5.0% to 6.0%. Mortality rates used in establishing policyholder benefit provisions are based on published mortality tables adjusted to reflect actual experience. For accumulating with-profits business of Prudential Assurance Company, the provision has been taken as the lower of: • the accumulated fund or the value at the bid price of the notional number of units allocated to policyholders, in both cases excluding terminal bonus, and • the surrender or transfer value which, having regard to policyholders’ reasonable expectations, would be payable at the valuation date, or, if greater, the value of the guaranteed liabilities excluding terminal bonus calculated on a gross premium bonus reserve method. 45 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED For the purpose of calculating the liability using the bonus reserve method, the assumed interest rates range from 1.6% to 5.0%, while future reversionary bonuses are assumed to fall from current levels to zero at 1.5% per year. Additional details for PAC are given in the statutory accounts of that company. The future policyholder benefit provisions for Jackson National Life’s conventional protection-type policies are determined using the net level premium method, with an allowance for surrenders and claims expenses. Rates of interest used in establishing the policyholder benefit provisions range from 6.0% to 9.5%. Mortality assumptions range from 50% to 90% of the 1975-1980 Basic Select and Ultimate tables, depending on underwriting classification and policy duration. For investment-type products sold by Jackson National Life, the policyholder benefit provision included within technical provisions in the consolidated balance sheet is the policyholder account balance. Segregated accounts are established for policyholder business for which policyholder benefits are wholly or partly determined by reference to specific investments or to an investment-related index. The assets and liabilities of this linked business are reported as summary totals in the consolidated balance sheet. Fund for future appropriations The fund for future appropriations (‘FFA’) represents the excess of assets over policyholder liabilities for the Group’s with-profits funds. The annual excess (shortfall) of income over expenditure of the with-profits funds, after declaration and attribution of the cost of bonuses to policyholders and shareholders, is transferred to (from) the FFA each year through a charge (credit) to the profit and loss account. The balance retained in the FFA represents cumulative retained earnings arising on the with-profits business that has not been allocated to policyholders or shareholders. The balance retained in the FFA is determined after full provision for deferred tax on unrealised appreciation on investments. Overseas subsidiaries Results of overseas subsidiaries are determined initially using local GAAP bases of accounting with subsequent adjustments where necessary to comply with the Group’s accounting policies. In the case of Jackson National Life, US GAAP results are adjusted to comply with UK GAAP in respect of the valuation basis for fixed income securities and certain financial derivative instruments. Further details are shown in note 11. General insurance General insurance business is accounted for on an annual accounting basis. Revenue recognition Premiums are recognised when risks are assumed. The proportion of premiums written relating to periods of risk beyond any year end is recorded as an unearned premium provision and subsequently recognised in earnings proportional to the period of the risk. Premiums are presented gross of commission and exclude any taxes or duties assessed based on premium. Deferred acquisition costs Direct and indirect costs associated with the writing of new general insurance policies are deferred and amortised in a manner consistent with the method used for premium recognition described above. Claims Claims incurred include settlement and handling costs of paid and outstanding claims arising from events occurring in the year and adjustments to prior years’ claims provisions. Outstanding claims include claims incurred up to, but not paid, at the end of the accounting period, whether or not reported. An unexpired risks provision is established for any excess of expected claims and deferred acquisition costs over unearned premiums and investment returns. The assessment of expected claims involves consideration of claims experience up to the end of the accounting period. No specific provision is made for major events occurring after this date. In addition to the liability for outstanding claims, an equalisation provision has been established in accordance with the requirements of the UK Insurance Companies (Reserves) Act 1995 to reduce the impact of claims volatility. Increases in the equalisation provision are limited to certain percentages of premiums written for different lines of business as specified by statute. Investment returns Investment returns comprise investment income, realised gains and losses and changes in unrealised gains and losses, except for changes in unrealised gains and losses on debt securities held by Jackson National Life which are carried at amortised cost. For debt and other fixed income securities held by Jackson National Life, purchase premiums and discounts are amortised based on the underlying investments’ call or maturity dates and this amortisation is included in investment returns. Realised gains and losses, including writedowns on permanent diminutions, are recognised in income on the date of sale as determined on a specific identification basis for Jackson National Life and on an average cost basis elsewhere. Investment returns in respect of long-term business, including that on assets matching solvency capital, are included in the long-term business technical account. Other investment returns are included in the non-technical account. Investment returns are allocated from the non-technical account to the general business technical account using the longer-term rate of return on assets supporting the general business technical account, liabilities and solvency capital. Investment returns are also allocated between the long-term business technical account and the non-technical account for the difference between the actual investment rate of return of the long-term business technical account and the longer-term rate of return on the assets backing shareholder financed long-term business (primarily Jackson National Life). Further details are provided in note 5. 46 Prudential plc Annual Report 2001 Reinsurance In the normal course of business, the Group seeks to reduce loss exposure arising primarily from catastrophes or other significant adverse events by reinsuring certain levels of risk in various areas of exposure with other insurance companies or reinsurers. An asset or liability is recorded in the consolidated balance sheet representing premiums due to or payments due from reinsurers, and the share of losses recoverable from reinsurers. Certain reinsurance contracts include significant financing elements. For these contracts the financing liability is recorded as a deposit due to the reinsurer. An asset representing the present value of future margins on the ceded business from which the financing will be repaid is also recognised on the consolidated balance sheet to the extent the reinsurer has assumed the risk that such margins will emerge. Tax The Group’s UK subsidiaries each file separate tax returns. Jackson National Life and other foreign subsidiaries, where permitted, file consolidated income tax returns. In accordance with UK tax legislation, where one domestic UK company is a 75% owned subsidiary of another UK company or both are 75% owned subsidiaries of a common parent, the companies are considered to be within the same UK tax group. For companies within the same tax group, trading profits and losses arising in the same accounting period may be offset for purposes of determining current and deferred taxes. Current tax expense is charged or credited to operations based upon amounts estimated to be payable or recoverable as a result of taxable operations for the current year. To the extent that losses of an individual UK company are not offset in any one year they can be carried back for one year or carried forward indefinitely to be offset against profits arising from the same company. Deferred tax assets and liabilities are recognised in accordance with the provisions of FRS 19, issued in December 2000. The Company has chosen not to apply the option available under FRS 19 of recognising such assets and liabilities on a discounted basis to reflect the time value of money. Except as set out in FRS 19, deferred tax is recognised in respect of all timing differences that have originated but not reversed by the balance sheet date. Deferred tax on changes in the fair value of investments is recognised in the profit and loss account. The deferred tax liability in respect of revaluation of investments is recognised in shareholders’ funds and the fund for future appropriations. Deferred tax assets are recognised to the extent that it is regarded as more likely than not that they will be recovered. The tax charge for long-term business included in the long-term business technical account includes tax expense on with-profits funds attributable to both the policyholders and the shareholders. Different tax rules apply under UK law depending upon whether the business is life insurance or pension business. Tax on the life insurance business is based on investment returns less expenses attributable to that business. Tax on the pension business is based on the shareholders’ profits or losses attributable to that business. The shareholders’ portion of the long-term business is taxed at the shareholders’ rate with the remaining portion taxed at rates applicable to the policyholders. The balance of the long-term business technical account is net of the total tax attributable to the long-term business. In order to present the profit on long-term insurance activities in the non-technical account on a pre-tax basis, a tax credit attributable to the shareholders’ portion of the tax provision for long-term business, calculated at the effective tax rate (where appropriate on a long-term basis) of the underlying business, is added. This shareholder tax add-back is then included in the tax expense on the profit on ordinary activities within the non-technical account. Further details are provided in note 16. Stock-based compensation The Group offers share award and option plans for certain key employees and a Save As You Earn plan (‘SAYE plan’) for all UK and certain overseas employees. Compensation costs for non-SAYE plans are recorded over the periods during which share awards or options are earned. Compensation costs are based on the quoted market prices of the shares at the grant date less any amounts paid or payable by employees in respect of the awards. In addition shares are issued to a qualifying share ownership trust with the excess of the market price subscribed at the date of transfer by the trust over nominal value recorded by the Company in its share premium account. This amount includes the difference between the market price at the date of transfer to the trust and amounts payable by employees. A cost equal to this amount is charged directly to the profit and loss account reserve within shareholders’ funds. Pension costs These financial statements have been prepared in accordance with the provisions of SSAP 24, ‘Pension costs’. Disclosures of the balance sheet position at 31 December 2001 of the Company’s defined benefit schemes, applying the methodology prescribed by FRS 17, are shown in note 19. Contributions to the Group’s defined benefit plans are calculated and expensed on a basis that spreads the costs over the service lives of participants. Further details are provided in note 19. Contributions in respect of defined contribution plans are accrued by the Group when incurred. Land and buildings Investments in tenant and Group occupied leasehold and freehold (directly owned) properties are carried at estimated fair value, with changes in estimated fair value included in investment returns. Properties are valued annually either by the Group’s qualified surveyors or professional external valuers using The Royal Institution of Chartered Surveyors (‘RICS’) guidelines. The RICS guidelines apply separate assumptions to the value of the land, buildings, and tenancy associated with each property. Each property is externally valued at least once every three years. The cost of additions and renovations is capitalised and considered when estimating fair value. In accordance with SSAP 19, ‘Investment properties’, no depreciation is provided on investment properties (other than Group occupied) as management consider that these properties are held for investment purposes, and to depreciate them would not give a true and fair view of the Group’s financial position or profit for the financial year. 47 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED Investments in participating interests A participating interest is a beneficial equity investment where the Group exercises influence over the investee’s operating and financial policies. A participating interest where the Group exercises significant influence over the investee, generally through ownership of 20% or more of the entity’s voting rights, is considered to be an investment in associate. The Group’s investments in associates are recorded at the Group’s share of net assets. The carrying value of investments in associates is adjusted each year for the Group’s share of the entities’ profit or loss. The Group’s investments in joint ventures are also recorded at the Group’s share of net assets. Other participating interests, where significant influence is not exercised, due to ownership being less than 20%, are carried as investments on the consolidated balance sheet at fair value. Other financial investments Other financial investments include equity securities; debt and other fixed income securities; mortgage and other loans; loans to policyholders and deposits with credit institutions. Equity securities and debt and other fixed income securities Equity securities are carried at fair value. Debt and other fixed income securities are carried at fair value, except for those held by Jackson National Life, which are carried at amortised cost. Fair value is based on quoted market prices for listed securities, and on quotations provided by external fund managers, brokers, independent pricing services or values as determined by management for unlisted securities. Changes in fair value are recognised in investment returns during the year of the change. Debt and other fixed income securities held by Jackson National Life are carried at amortised cost as permitted by paragraph 24 of Schedule 9A to the Companies Act 1985. The amortised cost basis of valuation is appropriate under the provisions of the ABI SORP for Jackson National Life’s redeemable fixed income securities as they are held as part of a portfolio of such securities intended to be held to maturity. Further details of the valuation basis for fixed income securities of Jackson National Life are explained in note 11. Mortgage and other loans Loans collateralised by mortgages and other unsecured loans are carried at unpaid principal balances, net of unamortised discounts and premiums and an allowance for loan losses, except for loans held by UK insurance operations which are carried at fair value. The allowance for loan losses is maintained at a level considered adequate to absorb losses inherent in the mortgage loan portfolio. Loans to policyholders Loans to policyholders are carried at unpaid principal balances and are fully collateralised by the cash value of policies. Deposits with credit institutions Deposits with credit institutions comprise items, the withdrawal of which are subject to time constraints, and are carried at fair value. Changes in fair value are included in investment returns for the year. Shares in subsidiary undertakings Shares in subsidiary undertakings in the balance sheet of the Company are shown at the lower of cost and estimated realisable value. Derivatives Derivative financial instruments are used to reduce or manage investment, interest rate and currency exposures, to facilitate efficient portfolio management and for investment purposes. The Group’s policy is that amounts at risk through derivative transactions are covered by cash or by corresponding assets. Derivative financial instruments used to facilitate efficient portfolio management and for investment purposes are carried at fair value with changes in fair value included in investment returns. For Jackson National Life, the accounting for derivative financial instruments is explained in note 11. Securities lending The Group is party to various securities lending agreements under which securities are loaned to third parties on a short-term basis. The loaned securities are not removed from the Group’s consolidated balance sheet, rather, they are retained within the appropriate investment classification. Management’s policy is that collateral in excess of 100% of the fair value of securities loaned is required from all securities borrowers and typically consists of cash, debt securities, equity securities or letters of credit. In cases where the Group takes possession of the collateral under its securities lending programme, the collateral is included in other financial investments in the consolidated balance sheet with a corresponding liability being recorded to recognise the obligation to return such collateral. To further minimise credit risk, the financial condition of counterparties is monitored on a regular basis. 48 Prudential plc Annual Report 2001 Linked business funds Certain long-term business policies are linked to specific portfolios of assets or to an investment-related index. Such policies provide benefits to policyholders which are wholly or partly determined by reference to the value of or income from specific investments or by reference to fluctuations in the value of an index of investments. The assets supporting the linked policies are maintained in segregated accounts in conformity with applicable laws and regulations. The segregated assets are reported at fair value within assets held to cover linked liabilities on the consolidated balance sheet. The technical provisions for linked liabilities on the consolidated balance sheet are determined based on the fair value of the underlying assets supporting the policies. Tangible assets Tangible assets, principally computer equipment, software development expenditure, and furniture and fixtures, are capitalised and depreciated on a straight-line basis over their estimated useful lives, generally three to ten years. Leasehold improvements are depreciated over the life of the lease. Assets held under finance leases are capitalised at their fair value. Banking business assets and liabilities Banking business assets consist primarily of certificates of deposit and short-term deposits with credit institutions carried at fair value and mortgage loans carried at outstanding principal balances, net of allowances for loan losses, which approximates fair value. Loan provisions are recorded for the overall loan portfolio to cover bad debts which have not been separately identified but which are known from experience to be present in the portfolio. For loans in default specific loan provisions are recorded. General provisions are raised in respect of losses, which although not specifically identified, are known from experience to be present in any such portfolios. The level of general provision is determined by the application of a number of basis points to the aspects of the portfolio which are not currently identified as delinquent but which experience suggests contains lending which will ultimately lead to losses. The number of basis points applied to the portfolios are regularly assessed against recent experience and adjusted if appropriate. Changes in loan provisions during the year are included in the consolidated profit and loss account. Liabilities relating to the Group’s banking business consist primarily of customer short-term or demand deposits, including interest accrued on the deposits. Further details of UK banking business assets and liabilities are contained in note 10(b). Business acquisitions Business acquisitions are accounted for by applying the purchase method of accounting, which adjusts the net assets of the acquired company to fair value at the date of purchase. The difference between the fair value of the net assets of the acquired company and the fair value of the consideration given represents goodwill. Revenues and expenses of acquired entities are included in the consolidated profit and loss account from the date of acquisition in the year acquired. Gross premiums of the entities are separately presented in the consolidated profit and loss account. Effective 1 January 1998, goodwill arising from acquisitions is reflected as an asset on the consolidated balance sheet and is amortised through the consolidated profit and loss account on a straight-line basis over its estimated useful life, not exceeding 20 years. Prior to 1 January 1998, goodwill relating to acquisitions was charged directly to shareholders’ funds. As permitted under the transitional arrangements of FRS 10, ‘Goodwill and intangible assets’, amounts previously charged to shareholders’ funds have not been reinstated as assets. Upon disposal of a business acquired prior to 1 January 1998 to which goodwill relates, the original goodwill balance is charged to the consolidated profit and loss account in determining the gain or loss on the sale. For life insurance company acquisitions, the adjusted net assets include an identifiable intangible asset recorded for the present value of in force business which represents the profits that are expected to emerge from the acquired insurance business. The present value of in force business is calculated using best estimate actuarial assumptions for interest, mortality, persistency and expenses and is amortised over the anticipated lives of the related contracts in the portfolio. Shareholders’ dividends Shareholders’ dividends are accrued in the period to which they relate regardless of when they are declared. Where scrip dividends are issued, the value of such shares, measured as the amount of the cash dividend alternative, is credited to reserves and is transferred from the share premium account. Share premium Share premium represents the difference between the proceeds received on issue of shares, net of issue costs, and the nominal value of the shares issued. Foreign currency translation The profit and loss accounts of foreign subsidiaries are translated at average exchange rates for the year. Assets and liabilities of foreign subsidiaries are translated at year-end exchange rates. Foreign currency borrowings that have been used to finance or provide a hedge against Group equity investments in overseas subsidiaries, are translated at year-end exchange rates. The impact of these currency translations is recorded as a component of shareholders’ funds within the Statement of Total Recognised Gains and Losses. Assets and liabilities denominated in other than functional currencies are converted at closing exchange rates at the balance sheet date with the related foreign currency exchange gains or losses reflected in the profit and loss account for the year. 49 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 4. Implementation of FRS 19 on Deferred Taxation The Company has implemented FRS 19 in these financial statements. There are two primary effects of the implementation of the standard. These are to alter the basis of recognition for deferred tax assets in respect of Jackson National Life and deferred tax provisions on unrealised appreciation on investments. On implementation of the standard the Company has chosen not to discount deferred tax assets and liabilities to allow for the time value of money. The summary effect of the changes on the Group’s earnings, fund for future appropriations, and shareholders’ funds are shown below: Revised basis of deferred tax provision, reflecting the implementation of FRS 19, as reported in these financial statements Summarised profit and loss account and earnings per share Profit on ordinary activities before tax Tax* Profit for the year before minority interests Minority interests Profit for the year after minority interests Basic earnings per share Balance sheet Total assets Shareholders' funds Fund for future appropriations Deferred tax provision Technical provisions and other liabilities Total liabilities Previous basis of deferred tax provision, reflecting the application of SSAP 15 Summarised profit and loss account and earnings per share Profit on ordinary activities before tax Tax* Profit for the year before minority interests Minority interests Profit for the year after minority interests Basic earnings per share Balance sheet Total assets Shareholders' funds Fund for future appropriations Deferred tax provision Technical provisions and other liabilities Total liabilities 2001 £m 385 (21) 364 25 389 2000 £m 947 (314) 633 24 657 19.7p 33.5p 156,769 154,950 3,950 13,202 2,005 137,612 3,971 20,917 2,777 127,285 156,769 154,950 Memorandum only (estimated) 2001 £m As previously published 2000 £m 385 (123) 262 25 287 947 (284) 663 25 688 14.5p 35.1p 156,769 154,950 3,897 14,981 279 137,612 4,020 23,267 332 127,331 156,769 154,950 * The shareholder tax charge of £123m for 2001 on a SSAP 15 basis compares with a charge of £21m on the FRS 19 basis. Two factors explain the difference of £102m. For Jackson National Life, on a FRS 19 basis the recognised deferred tax asset increased by £27m over the year, whereas on a SSAP 15 basis no deferred tax asset is recognised. The remaining difference of £75m reflects the accounting treatment of deferred tax on unrealised appreciation on certain equity securities held to cover general business technical provisions and solvency capital. Previously the unrealised appreciation on these securities was regarded as a timing difference that did not require a deferred tax provision on the basis that it was not intended to sell the securities in the foreseeable future. As a result of changes to Inland Revenue rules for the taxation of unrealised appreciation on equities backing general insurance business, this treatment would no longer have been appropriate and a deferred tax provision would be necessary on a SSAP 15 basis as well as a FRS 19 basis. The £75m represents the deferred tax attaching to the unrealised appreciation as at 1 January 2001, which would already have been provided on the FRS 19 basis. The deferred tax provision at 31 December 2001 on these investments on both a FRS 19 and a SSAP 15 basis is £57m. 50 Prudential plc Annual Report 2001 5. Supplemental Earnings Information The Group uses operating profit based on long-term investment returns before amortisation of goodwill and before tax as a supplemental measure of its results. For the purposes of measuring operating profit, investment returns on general business and other shareholder business are based on the expected long-term rates of return. The expected long-term rates of return are based on historical real rates of return and current inflation expectations adjusted for consensus economic and investment forecasts. The only general business and shareholder investments that require calculation of an expected long-term rate of return are UK equity securities. For these investments the long-term rate of return is estimated at 7.5% (8.0%). The long-term dividend yield has been assumed to be 2.60% (2.75%). For the purposes of determining the long-term investment returns of Jackson National Life for 2001, realised gains and losses arising on debt securities (including the losses arising on the recognition of permanent diminutions in value) have been averaged over five years for inclusion in operating profit. For equity-related investments of Jackson National Life for 2001, a long-term rate of return of 7.75% has been assumed and this rate has been applied to the monthly average carrying value of such investments after excluding the estimated effect of short-term market movements. In prior periods longer-term investment returns included within UK basis operating profit were estimated as the aggregate of investment income and averaged realised gains and losses for both debt securities and other types of security. Comparatives for 2000 have not been restated for the refinement in policy, as the effect is immaterial to the results. For the Group’s continuing operations with investment portfolios that are both attributable to shareholders and subject to short-term volatility, and the personal lines general business that was sold in January 2002, a comparison of actual and longer-term gains is as follows: Actual gains attributable to shareholders: Jackson National Life General business and shareholders Longer-term gains credited to operating results: Jackson National Life General business and shareholders 1993 to 2001 £m (181) 359 178 196 260 456 2001 £m (394) (71) (465) (26) 28 2 Excess of actual gains over longer-term gains (278) (467) 1993 to 2000 £m 213 430 643 222 232 454 189 2000 £m (36) 23 (13) 16 30 46 (59) 1993 to 1999 £m 249 407 656 206 202 408 248 The table shown above compares actual and long-term investment gains from 1993 to 2001. 1993 is the earliest practicable year for preparing this information on the current basis of accounting which was implemented in 1998 on the publication of the ABI SORP. In addition, operating profit excludes gains on business disposals and similar items. In accordance with FRS 3, the presentation of additional supplementary earnings per share information is permitted provided the earnings basis used is applied consistently over time and is reconciled to consolidated profit for the financial year. In determining operating profit, the Group has used the expected long-term investment return excluding exceptional items as management believe that such presentation better reflects the Group’s underlying financial performance. 51 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 5. Supplemental Earnings Information continued The Group’s supplemental measure of its results and reconciliation of operating profit based on long-term investment returns before amortisation of goodwill to profit on ordinary activities, including the related basic earnings per share amounts, are as follows: 2001 Operating profit based on long-term investment returns before amortisation of goodwill Amortisation of goodwill Short-term fluctuations in investment returns:* Jackson National Life Other (principally UK) Merger break fee, net of related expenses Profit on ordinary activities 2000 (restated†) Operating profit based on long-term investment returns before amortisation of goodwill Amortisation of goodwill Short-term fluctuations in investment returns:* Jackson National Life Other (principally UK) Profit on business disposals Profit on ordinary activities Before tax (note 8) £m Tax (note 16) £m Minority interests £m Basic earnings per share Pence Net £m 622 (95) (368) (112) 338 385 840 (84) (52) 4 239 947 (174) – 129 30 (6) (21) (260) – 18 (15) (57) (314) 12 – – 13 – 25 11 – – 13 – 24 460 (95) (239) (69) 332 389 591 (84) (34) 2 182 657 23.3p (4.8)p (12.1)p (3.5)p 16.8p 19.7p 30.2p (4.3)p (1.7)p 0.0p 9.3p 33.5p * The adjustment from post-tax long-term investment returns to post-tax actual investment returns includes investment return that is attributable to external equity investors in two investment funds managed by PPM America. These two funds are consolidated as quasi-subsidiaries but have no net impact on pre-tax or post-tax operating profit. Total profit, before and after tax, incorporating the adjustment from long-term investment returns to actual investment returns, includes losses of £13m attributable to these minority interests. † Earnings per share for 2000 have been restated for the implementation of FRS 19 on deferred tax. A reconciliation of the weighted average number of ordinary shares used for calculating basic and diluted earnings per share is set out below: Weighted average shares for basic earnings per share Shares under option at end of year (note 27) Number of shares that would have been issued at fair value on assumed option exercise Weighted average shares for diluted earnings per share 2001 Millions 1,978 16 (12) 1,982 2000 Millions 1,959 20 (11) 1,968 6. Segmental Information – Gross Premiums Written and Investment Product Contributions by Product Provider UK Insurance Operations M&G Total UK Operations Jackson National Life Prudential Asia Prudential Europe Total Long-term business Investment products General business Total 2001 £m 8,198 – 8,198 5,008 1,793 197 2000 £m 7,469 239 7,708 5,223 1,076 166 2001 £m – 1,084 1,084 – 9,027 – 15,196 14,173 10,111 2000 £m – 1,328 1,328 – 2,259 – 3,587 2001 £m 390 – 390 – – – 390 2000 £m 333 – 333 – – – 333 2001 £m 8,588 1,084 9,672 5,008 10,820 197 2000 £m 7,802 1,567 9,369 5,223 3,335 166 25,697 18,093 The geographical analysis of premiums and investment product contributions is based on the territory of the operating unit assuming the risk. A similar analysis by territory of risk would not be materially different. 52 Prudential plc Annual Report 2001 7. Segmental Information – New Business by Product Distributor Single Regular Annual equivalents UK Operations Prudential Intermediary Business Individual pensions Corporate pensions Life Annuities Department of Social Security rebate business Investment products Total Prudential Financial Services Individual pensions Corporate pensions Life Annuities Department of Social Security rebate business Investment products Total M&G Individual life and pensions Investment products Total Total UK Operations Jackson National Life Fixed annuities Equity linked indexed annuities Variable annuities Guaranteed Investment Contracts GIC – European Medium Term Notes Life Total Prudential Asia Insurance products Investment products Total Prudential Europe Insurance products Group total Insurance products Investment products Total 2001 £m 2000 £m 2001 £m 219 82 2,297 1,172 64 3,834 70 3,904 26 469 226 663 185 1,569 15 1,584 – 906 906 6,394 1,899 271 768 170 1,504 – 4,612 650 9,027 9,677 196 94 1,660 652 59 2,661 101 2,762 30 751 534 602 175 2,092 43 2,135 29 1,050 1,079 5,976 1,056 409 1,709 365 1,291 – 4,830 275 2,259 2,534 68 19 27 – – 114 2 116 26 131 11 – – 168 4 172 – 12 12 300 – – – – – 22 22 369 – 369 58 14 20 10,723 10,018 9,901 3,453 20,741 13,354 693 18 711 2001 £m 90 27 257 117 6 497 9 29 178 34 66 19 326 6 – 103 190 27 77 17 150 22 483 434 903 2000 £m 74 24 202 65 6 371 13 37 168 82 60 18 365 16 5 121 106 41 171 36 129 25 508 256 226 26 23 1,766 1,021 1,528 376 2000 £m 54 15 36 – – 105 3 108 34 93 28 – – 155 12 167 2 16 18 293 – – – – – 25 25 229 – 229 22 538 31 569 Annual equivalents are calculated as the aggregate of regular new business contributions and one tenth of single new business contributions. Single new business insurance premiums include increments under existing group pension schemes and pensions vested into annuity contracts (at the annuity purchase price). Regular new business contributions are determined on an annualised basis. Asia mutual funds under management Funds at 1 January 2001 Net inflow Market movement Funds at 31 December 2001 53 Prudential plc Annual Report 2001 India £m 695 352 24 Taiwan £m 934 998 35 1,071 1,967 Other £m 20 45 (7) 58 Total £m 1,649 1,395 52 3,096 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 8. Segmental Information – Profit on Ordinary Activities before Tax Balance on general business technical account Balance on long-term business technical account before tax 2001 £m 2000 £m 2001 £m 79 79 33 33 435 – 435 282 282 25 (24) 2000 £m 468 35 503 459 459 36 (10) Other activities Total 2001 £m 2000 £m 2001 £m 2000 £m 75 (88) (13) 16 16 155 (162) (422) 0 480 51 90 (155) (65) 7 7 128 (7) (104) (1) 48 64 514 75 (88) 501 282 16 298 25 (24) 155 (162) (422) 0 480 51 501 125 (155) 471 459 7 466 36 (10) 128 (7) (104) (1) 48 64 (118) (131) (118) (131) (39) (24) (42) (14) (39) (24) (130) (123) (130) (42) (14) (123) Operating profit before amortisation of goodwill UK Insurance Operations M&G Egg Total UK Operations US Operations: Jackson National Life Broker dealer and fund management Total US Operations Prudential Asia (net of development expenses of £19m (£3m))* Prudential Europe (net of development expenses of £29m (£18m)) Other Income and Expenditure: Investment income (including realised gains)** Unrealised losses on investments Allocations to technical accounts Investment management expenses (note 15) Short-term fluctuations in investment returns Investment return and other income** Interest payable on core structural borrowings (note 15) Corporate expenditure: Group Head Office Asia Regional Head Office* Total Re-engineering costs attributable to shareholders*** Group operating profit before amortisation of goodwill (7) 72 – 33 (41) – (48) – 677 988 (127) (181) 622 840 Items excluded from operating profit before amortisation of goodwill Amortisation of goodwill (note 17) Short-term fluctuations in investment returns (note 5) Merger break fee net of related expenses**** Profit on Egg flotation and business disposals (95) (480) 338 – (237) (84) (48) – 239 107 (95) (480) 338 – (237) (84) (48) – 239 107 Statutory basis profit on ordinary activities before tax 72 33 677 988 (364) (74) 385 947 * Asia Regional Head Office expenses of £14m incurred in 2000 and previously charged to the long-term business technical account, have been reclassified as corporate expenditure. ** Investment return and other income is shown after deducting interest payable on non-core borrowings, as described in note 15. *** In February 2001 the Company announced the restructuring of the direct sales force and customer service channels of its UK Insurance Operations. In November 2001 the Company announced further details of changes to the future structure of those operations, in particular the intention to pursue a single brand strategy for life and pensions business including the integration of the Scottish Amicable operation under the Prudential brand. The changes also included a simplification of the organisational structure and plans for a significant reduction in operating costs. The total cost in 2001 of this restructuring, including amounts borne by the main with-profits fund, is £200m. £48m of this cost is attributable to shareholders on the modified statutory basis of reporting. **** In March 2001 the Company entered into a merger agreement with American General Corporation, a US investment, life insurance and consumer finance group. On 11 May, following the termination of the merger and in accordance with the terms of the agreement, a fee of US$600m (£423m) was paid to the Company by American General. After deducting employment costs incurred as a consequence of the proposed merger for the Company’s US operations, adviser costs, and other directly related expenses, of £85m, an exceptional item of £338m before tax has been accounted for within the Group’s results. 54 Prudential plc Annual Report 2001 9. Segmental Information – Net Assets and Shareholders’ Funds (a) Net assets A segmental analysis of the fund for future appropriations and the technical provisions net of reinsurance is set out below which, although liabilities, provides a more useful indication of the assets supporting the business: Fund for future appropriations and net technical provisions Fund for future appropriations: Scottish Amicable Insurance Fund of Prudential Assurance Company (PAC) (closed to new business and wholly attributable but not allocated to policyholders)* Other Group companies (principally the with-profits fund of PAC) Technical provisions (net of reinsurance) Total Comprising: UK Operations Jackson National Life Prudential Asia Prudential Europe 2001 £m Restated† 2000 £m 1,814 11,388 3,082 17,835 13,202 116,213 20,917 110,144 129,415 131,061 98,832 25,055 4,894 634 103,543 23,585 3,340 593 129,415 131,061 † The restated fund for future appropriations for 2000 is £2,350m lower than previously reported following the implementation of FRS 19 on deferred tax. * The Scottish Amicable Insurance Fund (‘SAIF’) is a separate sub-fund within the PAC long-term business fund. This sub-fund contains all the with-profits business and all other pension business that was transferred from the Scottish Amicable Life Assurance Society to PAC in 1997. No new business will be written in the sub-fund. The SAIF sub-fund will be managed to ensure that all the invested assets of SAIF are distributed to SAIF policyholders over the lifetime of the SAIF policies. With the exception of certain amounts in respect of unitised with-profits life business, all future earnings arising in SAIF are retained for existing SAIF with-profits policyholders. Any excess (deficiency) of revenue over expense within SAIF during a period will be offset by a transfer to (from) the SAIF fund for future appropriations. Shareholders have no interest in the profits of SAIF, although they are entitled to the investment management fees paid on this business. Should the assets of SAIF be inadequate to meet the guaranteed benefit obligations to the policyholders of SAIF, the PAC long-term fund would be liable to cover any such deficiency. With the exception of certain guaranteed annuity products (as described in note 32), SAIF with-profits policies do not guarantee minimum rates of return to policyholders. (b) Shareholders’ funds Analysis of shareholders’ capital and reserves UK Operations: Long-term business operations General business solvency capital* M&G Egg (note 10(b)) US Operations:** Jackson National Life (note 11) Other US operations*** Prudential Asia Prudential Europe Other operations: Goodwill** Holding company net borrowings Other assets Total Core structural borrowings of shareholder financed operations Shareholders’ funds 2001 £m (note 31) 2001 £m Core structural Restated† borrowings of shareholder Net assets financed before core operations shareholder (note 31) borrowings 2000 2000 £m £m Restated† Shareholders’ funds 2000 £m Net assets before core shareholder borrowings 2001 £m 494 – 329 380 1,203 2,536 134 2,670 402 58 1,624 19 126 1,769 6,102 494 – 329 380 345 135 341 426 1,203 1,247 (172) (172) (1,980) 2,364 134 2,498 402 58 1,624 (1,961) 126 (1,980) (211) (2,152) 3,950 2,415 85 2,500 315 60 1,546 38 0 1,584 5,706 (167) (167) (1,568) (1,568) (1,735) 345 135 341 426 1,247 2,248 85 2,333 315 60 1,546 (1,530) 0 16 3,971 † Net assets for 2000 have been restated for the implementation of FRS 19 on deferred tax. * The 2001 figure for general business solvency capital is zero due to the sale of the business. The capital required to support the run-off of the remaining business is included within other assets of other operations. ** Total goodwill at 31 December 2001 comprises: Held within US operations relating to purchase of broker dealer and banking businesses Other operations relating to M&G and acquired Asian businesses £m 63 1,624 1,687 *** Other US operations relate to broker dealer, fund management, intragroup funding arrangements and certain tax balances. 55 Prudential plc Annual Report 2001 Gross premiums written Underwriting result Investment return 2001 £m 390 – 390 0 390 2000 £m 333 – 333 0 333 2001 £m 51 (7) 44 (9) 35 2000 £m (3) – (3) (11) (14) 2001 £m 28 – 28 9 37 2000 £m 36 – 36 11 47 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 10. Segmental Information – UK Operations (a) General business Discontinued home and motor business Re-engineering costs Total Discontinued commercial business Total (b) Banking Interest receivable from: Loans and advances to banks Loans and advances to customers Debt securities Other Interest payable on: Customer accounts Other Net interest income Administrative expenses Provision for bad and doubtful debts Other Net operating loss before tax Assets Loans and advances to banks Loans and advances to customers Debt securities Other banking assets Total banking assets Intragroup balances Deferred tax asset Other assets including tax Total Liabilities Customer accounts Debt securities issued (note 31) Securities sold under agreements to repurchase (note 31) Other banking liabilities Total banking liabilities Intragroup liabilities Tax balances Debenture loans (note 31) Shareholders’ funds: Group share Minority interests Total Operating profit (based on long-term investment returns) 2001 £m 79 (7) 72 0 72 2000 £m 33 – 33 0 33 Operating loss 2001 £m 3 312 188 102 605 (313) (146) (459) 146 (185) (68) 19 (88) 2000 £m 79 211 249 118 657 (451) (126) (577) 80 (193) (37) (5) (155) Balance sheet 2001 £m Restated† 2000 £m 67 4,712 3,061 197 8,037 4 15 28 8,084 5,945 915 384 221 7,465 3 16 124 7,608 380 96 238 3,736 3,686 235 7,895 – 11 39 7,945 7,128 – – 258 7,386 1 23 – 7,410 426 109 8,084 7,945 † As a result of restating balance sheet comparatives for 2000 to reflect the implementation of FRS 19 on deferred tax, a deferred tax asset of £11m has been recognised. 56 Prudential plc Annual Report 2001 11. Jackson National Life – Additional Detail on Basis of Presentation of Results The results of US operations, mainly Jackson National Life, are consolidated into the Group accounts based on US Generally Accepted Accounting Principles (‘US GAAP’). However, certain adjustments are made in the Group’s consolidated financial statements to the US GAAP results as reported in Jackson National Life’s own financial statements to comply with UK GAAP, with the Group’s accounting policies, and to reflect appropriately the Jackson National Life segmental result, as set out below. (i) The valuation basis for debt securities Under US GAAP debt securities classified as ‘available for sale’ under Financial Accounting Standard (‘FAS’) 115 are carried in the balance sheet at fair value with movements on unrealised appreciation accounted for directly within shareholders’ reserves as ‘Other Comprehensive Income’. By contrast, consistent with the ABI SORP, for Group reporting purposes, all fixed income securities are carried at amortised cost subject to provision for permanent diminution in value. This accounting treatment is appropriate as the securities are held as part of a portfolio of such securities intended to be held to maturity. Movements in unrealised appreciation arising from changes in the fair value of these securities do not feature as a part of the Group’s UK GAAP accounting. (ii) The valuation basis of hedging derivative instruments Effective 1 January 2001, for US GAAP reporting purposes, Jackson National Life was obliged to implement FAS 133 ‘Accounting for derivative instruments and hedging activities’. Under FAS 133, all derivative instruments are recognised in the balance sheet at their fair values, and changes in such fair values are recognised immediately in earnings unless specific hedging criteria are met. Jackson National Life uses derivatives (primarily interest rate swaps) to hedge certain risks in conjunction with its asset/liability management programme. However, Jackson National Life has elected not to incur the costs of restructuring its derivative contracts, segregating investment portfolios and adding the systems and personnel required to qualify for much stricter hedge accounting treatment. In future years net earnings for Jackson National Life on a US GAAP basis are likely to reflect increased volatility owing to fair value fluctuations on its derivative instruments, particularly for interest rate swaps that are regularly used to manage risks associated with movements in interest rates. As noted above, changes in the fair value of derivative instruments, on a US GAAP basis, are now reflected in income. However, the largely offsetting change in the fair value of Jackson National Life’s hedged investments will remain as an adjustment taken directly to shareholders’ funds under US GAAP, as described in note (i). This position can be contrasted with the position under UK GAAP where hedge accounting for relevant derivative instruments is still appropriate. Accordingly, gains and losses recognised under FAS 133 are eliminated as part of the reconciliation to UK GAAP. By such elimination broad symmetry with the UK basis of valuation of debt securities is also attained. (iii) Presentation of investment returns within the UK basis performance statements Profit (loss) on ordinary activities before tax With the exception of the elimination of FAS 133 effects, as explained in (ii) above, the total profit (loss) under UK GAAP is the same as under US GAAP. Operating profit Under US GAAP, the convention is to refer to operating income as income before realised gains and losses and related amortisation of acquisition costs. Under UK GAAP, consistent with FRS 3 and the ABI SORP, operating profit is determined after inclusion of longer- term investment returns ie investment income and estimated longer-term capital gains. Details of the method for determining longer- term returns for Jackson National Life are explained in note 5. For equity based investments a longer-term rate of return of 7.75% based on average monthly carrying values has been assumed. 12. Investment Income Income from: Land and buildings Listed investments Other investments Gains on the realisation of investments Total Long-term business technical account Non-technical account 2001 £m 2000 £m 814 5,059 802 6,675 2,719 9,394 750 4,695 811 6,256 7,579 13,835 2001 £m – 18 75 93 106 199 2000 £m – 24 84 108 32 140 57 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 13. Long-term Business Provisions, Premiums and Policyholders’ Bonuses (a) Technical provisions and technical provisions for linked liabilities The following table provides an analysis of technical provisions between with-profits and non-participating business: Scottish Amicable Insurance Fund* Financed by with-profits funds: With-profits business Non-participating business** Shareholder financed business: Non-participating business Linked business Total (b) Gross premiums The following table provides an analysis of gross premiums between with-profits and non-participating business: Scottish Amicable Insurance Fund* Financed by with-profits funds: With-profits business Non-participating business** Linked business Shareholder financed business: Non-participating business Linked business Total 2001 2000 11% 11% 44% 8% 22% 15% 43% 8% 21% 17% 100% 100% 2001 2000 2% 4% 35% 3% 0% 49% 11% 32% 4% 1% 45% 14% 100% 100% * The Scottish Amicable Insurance Fund is closed to new business. The assets and liabilities of the fund are wholly attributable to the policyholders of the fund. ** Annuity business written by Prudential Annuities Limited, a subsidiary of the with-profits fund of the Prudential Assurance Company Limited (PAC), and by a separate fund of the PAC with-profits fund, which comprises non-participating and linked business purchased from the Scottish Amicable Life Assurance Society. (c) Policyholders’ bonuses Bonuses declared for the year in respect of the Group’s with-profits business are included in the change in long-term business provision or, where the policy is no longer in force, in claims incurred. The total cost of policyholders’ bonuses was £3,536m (£3,454m). 14. Net Operating Expenses Acquisition costs Change in deferred acquisition costs Administrative expenses Amortisation of present value of acquired in force business (note 18): Adjustments in respect of in force business of M&G Other in force business Total Long-term business technical account General business technical account 2001 £m 1,058 (217) 1,143 (20) 18 2000 £m 1,126 (119) 657 47 18 1,982 1,729 2001 £m 44 (12) 63 – – 95 2000 £m 31 (1) 49 – – 79 Administrative expenses for 2001 include £193m (long-term business) and £7m (general business) of UK re-engineering costs. £48m of the total costs are borne by shareholder financed operations. Net operating expenses in the consolidated profit and loss account also include corporate expenditure of £63m (£56m) in the non-technical account. 58 Prudential plc Annual Report 2001 15. Investment Expenses and Charges Interest payable on core structural borrowings Interest on bank loans and overdrafts Interest on other borrowings Total interest payable Investment management expenses Total Long-term business technical account Non-technical account 2001 £m – 45 137 182 357 539 2000 £m – 33 116 149 272 421 2001 £m 118 0 44 162 0 162 2000 £m 131 0 12 143 1 144 Long-term business interest payable includes £128m (£102m) in respect of funding arrangements entered into by Jackson National Life. Interest on other borrowings in the non-technical account includes £12m (£12m) in respect of non-recourse borrowings of investment funds managed by PPM America, £4m (£nil) in respect of the UK Banking debenture loan and £28m (£nil) in respect of commercial paper borrowings that support a short-term fixed income securities reinvestment programme. Further details on borrowings are included in note 31. Long-term business investment management expenses include management fees charged by M&G and the Group’s US and Asia fund management operations and fees paid to external property managers. 16. Tax (i) Profit and loss account tax (credit) charge The tax expense for certain long-term business operations is attributable to shareholders and policyholders. The shareholders’ portion of tax is determined using the long-term effective tax rate of the underlying business applied to the profits transferred to the non- technical account. A summary of the tax expense attributable to the long-term business technical account and shareholders’ profits in the non-technical account is shown below: (a) Between current and deferred tax expense (benefit) Current: UK Foreign Deferred: UK Foreign Total (b) By category of tax expense (benefit) UK corporation tax Double tax relief Overseas tax Prior year adjustments Deferred tax Shareholder tax attributable to balance on the long-term business technical account Total Long-term business technical account (attributable to long-term funds) Non-technical account (attributable to shareholders’ profits) 2001 £m 2000 £m 2001 £m 291 186 477 (684) (34) (718) (241) 286 (27) 186 32 477 (718) (241) – (241) 784 170 954 (818) 30 (788) 166 802 (12) 170 (6) 954 (788) 166 – 166 110 (35) 75 (47) (7) (54) 21 (1) (1) (152) (6) (160) (54) (214) 235 21 2000 £m 145 145 290 23 1 24 314 2 0 (22) (8) (28) 24 (4) 318 314 59 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 16. Tax continued (c) By source of profit Tax on operating profit (based on long-term investment returns) Long-term business: UK Operations Jackson National Life Prudential Asia Prudential Europe Total long-term business* General business and shareholders Total tax on operating profit Tax on short-term fluctuations in investment returns Tax on profit on business disposals Tax on merger break fee (after utilisation of available capital losses) Tax on profit on ordinary activities (including tax on actual investment returns)** 2001 £m 120 99 17 (1) 235 (61) 174 (159) – 6 21 2000 £m 125 161 8 (2) 292 (32) 260 (3) 57 – 314 * The tax charge on long-term business for 2000 excludes the tax related to M&G long-term business that has now been transferred to Scottish Amicable. ** The effective tax rate on total profit was 5% compared to 33% in 2000 due to tax payable on the American General merger break fee being relieved against capital losses available to the Group and acquired during the year. (d) Factors affecting tax charge for period The tax assessed in the period is lower than the standard rate of corporation tax in the UK and the differences are explained below. The standard rate of tax has been determined by using the UK rate of corporation tax enacted for the period for which the profits will be taxed. 2001 £m 2000 £m Profit on ordinary activities before tax Profit on ordinary activities multiplied by standard rate of corporation tax in the UK of 30% (30%) Effects of: Non-taxable book losses (gains) on sales of subsidiaries/associates Utilisation of acquired capital losses against merger break fee Other capital gains and utilisation of acquired capital losses Different local basis of tax on overseas profits Utilisation of brought forward tax losses UK tax bases of insurance profits Non-taxable foreign exchange losses Non-taxable amortisation of goodwill Deferred tax credit (charge) for the period Other Current tax charge for the period Comparative figures for 2000 have been restated for the implementation of FRS 19 on deferred tax. (ii) Deferred tax The components of the net deferred tax liability are as follows. The balances have not been discounted. (a) By category of timing difference Unrealised gains on investments Deferred acquisition costs Short-term timing differences Long-term business technical provisions and other insurance items Capital allowances Total (b) By fund Scottish Amicable Insurance Fund PAC with-profits fund* Jackson National Life Other long-term business operations Other operations Total 385 116 0 (95) (22) 6 (1) (8) 5 29 54 (9) 75 947 284 (44) – 27 23 0 (8) 9 25 (24) (2) 290 Liability provided (asset recognised) 2001 £m 2000 £m 1,857 465 (471) 186 (32) 2,005 145 1,795 (45) 68 42 2,005 2,679 391 (359) 107 (41) 2,777 247 2,366 (7) 87 84 2,777 * Includes deferred tax charges in respect of non-participating annuity business written by a subsidiary, Prudential Annuities Limited, financed by the PAC with- profits fund. A potential deferred tax asset of £17m relating to realised losses has not been recognised. 60 Prudential plc Annual Report 2001 16. Tax continued (c) Reconciliation of movements in deferred tax Restated deferred tax liability at beginning of year Deferred tax credited in profit and loss account for the year Deferred tax liability at end of year Comparative figures for 2000 have been restated for the implementation of FRS 19 on deferred tax. 17. Goodwill Balance at beginning of year Adjustment in respect of 1999 acquisitions Additions in respect of acquisitions (note 34): Orico Life Insurance Company, Japan YoungPoong Life, Korea Prudential SITE, Taiwan US banking and broker dealer operations Other operations Charges to profit and loss account: In respect of the disposal of M&G institutional fund management business Amortisation Balance at end of year The balance at beginning of 2001 comprises cost of £1,748m less accumulated amortisation of £137m. 18. Present Value of Acquired In Force Long-term Business Balance at beginning of year Exchange adjustment Amortisation: Pre-tax Tax Net Balance at end of year 2001 £m 2000 £m 2,777 (772) 2,005 3,541 (764) 2,777 2001 £m 1,611 – 2000 £m 1,582 5 139 17 – 3 12 – (95) – – 63 63 4 (22) (84) 1,687 1,611 2001 £m 133 4 2 (1) 1 138 2000 £m 170 9 (65) 19 (46) 133 The balance at beginning of 2001 comprises cost of £254m less accumulated amortisation of £64m and tax of £57m. Amortisation includes a £20m credit (£47m charge) in respect of in force business of M&G acquired in 1999. 19. Information on Staff and Pension Costs The average numbers of staff employed by the Group during the year were: UK Operations US Operations Prudential Asia Prudential Europe Total The costs of employment were: Wages and salaries Social security costs Other pension costs (see below) Total 2001 2000 15,266 2,580 4,651 550 23,047 16,652 2,250 2,635 405 21,942 2001 £m 734 61 48 843 2000 £m 656 55 46 757 Pension costs The Group has chosen not to fully implement FRS 17 ‘Retirement benefits’ for the 2001 financial statements. Pension costs shown above have been determined applying the principles of SSAP 24 ‘Pension costs’. £9m (£7m) of the Group’s pension costs related to overseas schemes. 61 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 19. Information on Staff and Pensions Costs continued The Group operates a number of pension schemes around the world. The largest scheme is the Prudential Staff Pension Scheme (PSPS). On the FRS 17 basis of valuation described below, 92% of the liabilities of Group defined benefit schemes are accounted for within PSPS. This Scheme has assets held in separate trustee administered funds and was last subject to full actuarial valuation as at 5 April 1999 by P N Thornton, a qualified actuary and a partner in the firm of Watson Wyatt Partners. The principal actuarial assumptions adopted were investment return 7.1% per annum, pensionable earnings growth 5% per annum, increases to pensions in payment 3% per annum and dividend growth 3.5% per annum. The market value of Scheme assets as at that date was £4,504m and the actuarial value of the assets was sufficient to cover 116% of the benefits that had accrued to members, allowing for expected future increases in earnings. As a result of the actuarial valuation, the employers’ contribution rate has continued at the minimum prescribed under the Scheme rules which is 12.5% of salaries. The employers’ contribution is required to be paid as a minimum in future years irrespective of the excess of assets in the Scheme and, under the current Scheme rules, access to the surplus through refunds from the Scheme is not available. Accordingly the surplus is not recognised as an asset in the Group’s financial statements and the pension cost charge has been determined on an accrued payable basis without regard to the spreading of the surplus in the fund that would normally be appropriate under the requirements of SSAP 24. The Group also operates two smaller defined benefit schemes for UK employees in respect of Scottish Amicable and M&G activities, whose aggregate pension costs on a SSAP 24 basis are materially the same as the funding cost. For all three schemes the projected unit method was used for the most recent full actuarial valuations. Using external actuarial advice provided by Watson Wyatt Partners for the valuation of PSPS, and by Aon Limited for the M&G scheme, and internal advice for the Scottish Amicable scheme, the most recent full valuations have been updated to 31 December 2001 applying the principles prescribed by FRS 17. The key assumptions adopted for these updated valuations were inflation 2.5%, rate of increase in salaries 4.5%, rate of increase of present and future pensions 2.5%, and rate used to discount scheme liabilities 5.75%. At 31 December 2001, applying FRS 17 with these assumptions, all three schemes are in surplus as shown in aggregate in the table below: Assets: Equities Fixed income securities Property Cash Total market value of assets Present value of liabilities Surplus in schemes 31 Dec 2001 £m 3,321 402 536 103 4,362 (3,777) 585 The aggregate surplus before deferred tax provision, representing prepaid contributions, attributable to the Company at this date is £585m of which £441m is estimated to be attributable to prepaid contributions by the PAC with-profits fund and £144m is attributable to shareholder operations. At current levels, this surplus is anticipated to be recoverable only after many years of payment of the minimum contribution to PSPS but, on full implementation of FRS 17, is required to be recognised in the Group’s financial statements. Net of deferred tax of £49m and £43m attaching respectively to these amounts, the post-tax surpluses attributable to the PAC with- profits fund and shareholder financed operations are £392m and £101m respectively. If the surplus attributable to the PAC with-profits fund had been recognised in the 2001 financial statements, the reported Group fund for future appropriations of £13,202m at 31 December 2001 would have been augmented by £392m. Similarly, the Group shareholders’ funds of £3,950m at 31 December 2001 would have been augmented by £101m. 20. Directors’ Remuneration Information on directors’ remuneration is given in the Remuneration Report on pages 27 to 32. Apart from the transactions with directors shown in note 36, no director had an interest in shares, transactions or arrangements which requires disclosure, other than those given in the above Report. 62 Prudential plc Annual Report 2001 21. Fees Payable to Auditors Statutory audit fees Audit related services: Regulatory returns and achieved profits basis audits Tax and accounting advice US GAAP work Acquisitions Consultancy services: Regulatory reviews Other services Total KPMG 2001 £m 2.3 0.6 0.3 0.2 3.3 10.7 2.7 20.1 KPMG 2000 £m 1.9 0.4 0.3 0.7 0.3 13.9 4.4 21.9 Statutory audit fees include £0.1m (£0.1m) in respect of the Company. Audit related and consultancy fees payable to KPMG Audit Plc and its associates include £16.6m (£18.8m) for work performed in the UK. 22. Land and Buildings Current value: Freehold Leasehold with a term of over 50 years Leasehold with a term of less than 50 years Total 2001 £m 2000 £m 6,309 4,071 107 6,111 4,033 159 10,487 10,303 The cost of land and buildings was £7,368m (£6,970m). The value of land and buildings occupied by the Group was £233m (£230m). 23. Investments in Participating Interests Cost Carrying value Interest in associate undertaking Interests in joint ventures Other participating interest Total A summary of the movement in interest in associate undertaking is set out below: Operating profit for the year after tax Additions Amortisation of goodwill Movements in year Balance at beginning of year Balance at end of year 2001 £m 16 34 24 74 2000 £m 15 34 24 73 2001 £m 10 29 48 87 Share of capital 2001 £m Share of Convertible loan reserves 2001 2001 £m £m Goodwill 2001 £m – 2 – 2 1 3 (4) – – (4) 1 (3) – 1 – 1 – 1 – (1) (1) (2) 11 9 2000 £m 13 34 36 83 Total carrying value 2001 £m (4) 2 (1) (3) 13 10 The associate undertaking at the end of the year is IFonline plc, a company whose principal activity is mortgage intermediation. Egg plc has a 37% share in the total issued share capital of IFonline plc. Interests in joint ventures are valued on a net equity basis and mainly reflect ventures with the Bank of China in Hong Kong, ICICI in India and CITIC in China. The differences between the investments on a gross and net equity basis are not material. The other participating interest relates to the Group’s 15% interest in Life Assurance Holding Corporation Limited, a holding company for UK life assurance companies. 63 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 24. Other Financial Investments Shares and other variable yield securities and units in unit trusts Debt securities and other fixed income securities – carried at market value Debt securities and other fixed income securities – carried at amortised cost Loans secured by mortgages Loans to policyholders secured by insurance policies Other loans Deposits with credit institutions Other Total Amounts included in the above relating to listed investments were: Shares and other variable yield securities and units in unit trusts Debt securities and other fixed income securities – carried at market value Debt securities and other fixed income securities – carried at amortised cost Total Cost Current value 2001 £m 25,790 36,767 21,669 2,656 804 161 4,176 1,382 2000 £m 2001 £m 27,542 28,476 18,548 2,865 758 85 3,875 659 40,948 37,845 21,336 2,658 804 174 4,176 1,387 2000 £m 51,232 30,105 18,489 2,895 758 104 3,875 667 93,405 82,808 109,328 108,125 40,077 31,816 18,308 90,201 50,785 26,516 15,090 92,391 Consistent with the Group’s accounting policy set out on page 48, amortised cost has been applied as current value for certain fixed income securities. Where appropriate, to reflect requirements the current value of such investments has been reduced to impaired value. The market value of debt securities and other fixed income securities valued at amortised cost was £21,323m (£17,849m). All debt securities carried at amortised cost are held by long-term business operations. For those debt securities and other fixed income securities valued at amortised cost where the maturity value exceeded purchase price, the unamortised difference at the year end was £344m (£186m). For securities valued at amortised cost where the purchase price exceeded maturity value, the unamortised difference at the year end was £148m (£nil). 25. Assets Held to Cover Linked Liabilities Assets held to cover linked liabilities Current value includes £3,403m (£4,030m) in respect of managed funds. Cost Current value 2001 £m 2000 £m 2001 £m 2000 £m 16,254 16,080 17,453 18,323 26. Tangible Assets Cost: Balance at beginning of year Additions Arising on acquisition of subsidiaries Disposals Balance at end of year Depreciation: Balance at beginning of year Provided during year Arising on acquisition of subsidiaries Disposals Balance at end of year Net book value at end of year Net book value at beginning of year 64 Prudential plc Annual Report 2001 2001 £m 554 67 12 (80) 553 (266) (108) (6) 68 (312) 241 288 2000 £m 470 122 6 (44) 554 (231) (62) (5) 32 (266) 288 239 27. Share Capital and Share Premium The authorised share capital of the Company is £120m comprising 2,400,000,000 shares of 5 pence each. Issued shares of 5 pence each fully paid At beginning of year Shares issued under share option schemes and to qualifying share ownership trust Shares issued in lieu of cash dividends Transfer to retained profit in respect of shares issued in lieu of cash dividends At end of year Number of shares 1,981,406,182 9,883,793 2,529,795 – 1,993,819,770 Share capital 2001 £m 99.1 0.5 0.1 – 99.7 Share premium 2001 £m 458.0 74.5 19.9 (19.9) 532.5 At 31 December 2001 there were options subsisting under share option schemes to subscribe for 15,558,387 (19,816,460) shares at prices ranging from 201 pence to 759 pence (201 pence to 759 pence) and exercisable by the year 2008 (2007). The Company has established trusts to facilitate the delivery of shares under employee incentive plans and savings-related share option schemes. At 31 December 2001, 10.1m Prudential plc shares with a market value of £81m were held in such trusts. The arrangements for distribution to employees of shares held in trusts relating to employee incentive plans and for entitlement to dividends depend upon the particular terms of each plan. The cost of share awards under the plans are charged to the profit and loss account over the period of service to which awards are made. Shares held in these trusts are conditionally gifted to employees. At 31 December 2001, the 4.1m shares held by trusts under employee incentive plans have been accounted for in the consolidated balance sheet as own shares. The carrying value of the shares is £19m which represents the cost of purchase less the cumulative amounts charged to the profit and loss account. In addition to the 4.1m shares in respect of incentive plans, 6.0m shares were held by a qualifying employee share ownership trust. These shares are expected to be fully distributed after 1 June 2002 on maturity of savings-related share option schemes. The weighted average exercise price under these schemes is 558 pence and the expected proceeds of £33m relating to these shares have also been included in the consolidated balance sheet. 28. Investments of the Company At beginning of year Investments in subsidiary undertakings Disposals Exchange rate movements Advances of new loans Repayments of loans At end of year Shares in subsidiary Loans to subsidiary undertakings undertakings 2001 £m 2001 £m 4,972 208 (1) – – – 5,179 1,673 – – 5 1,350 (108) 2,920 29. Profit of the Company The profit of the Company for the year was £295m (£256m). After dividends of £504m (£484m) and a transfer from the share premium account of £20m (£20m) in respect of shares issued in lieu of cash dividends, retained profit at 31 December 2001 amounted to £1,245m (£1,434m). 30. Subsidiary Undertakings The principal subsidiary undertakings of the Company at 31 December 2001 were: Jackson National Life Insurance Company* M&G Investment Management Limited* Prudential Annuities Limited* The Prudential Assurance Company Limited Prudential Assurance Company Singapore (Pte) Limited* Prudential Banking plc* Prudential Retirement Income Limited* Scottish Amicable Life plc* * Owned by a subsidiary undertaking of the Company. Main activity Country of incorporation Insurance Investment management Insurance Insurance Insurance Banking Insurance Insurance USA England and Wales England and Wales England and Wales Singapore England and Wales Scotland Scotland Each subsidiary has one class of ordinary shares and operates mainly in its country of incorporation. Prudential Banking plc is a subsidiary of Egg plc, a listed subsidiary of the Company. The ordinary shares of Egg plc, of which there is only one class, are 79% owned by the Company and 21% owned by shareholders external to the Prudential Group. 65 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 31. Borrowings (a) By fund Core structural borrowings of shareholder financed operations: Holding company and finance subsidiaries: Bank loans and overdrafts repayable on demand US$300m 8.25% Guaranteed Bonds 2001 US$250m 7.125% Bonds 2005* £150m 9.375% Guaranteed Bonds 2007 £250m 5.5% Bonds 2009* ¤500m 5.75% Subordinated Notes 2021* £300m 6.875% Bonds 2023* £250m 5.875% Bonds 2029* £435m 6.125% Subordinated Notes 2031* Floating Rate Guaranteed Unsecured Notes 2004 Commercial paper 2002 Jackson National Life: Debenture loans Amounts owed to credit institutions Other borrowings Total 2001 £m 2000 £m 2001 £m 2000 £m 2001 £m 2000 £m 2001 £m 2000 £m – 20 – 172 150 250 301 300 250 425 201 167 150 250 – 300 250 – – – 172 150 250 301 300 250 425 45 87 172 20 201 167 150 250 – 300 250 – 54 176 167 45 87 54 176 US$250m 8.15% Surplus Notes 2027 172 167 Total core structural borrowings of shareholder financed operations Other borrowings of general insurance and shareholders’ funds: Bank loans and overdrafts repayable on demand Commercial paper 2002 (note (ii)) Total borrowings of shareholder financed operations Non-recourse borrowings issued by investment subsidiaries managed by PPM America (note (iii)) Borrowings of UK Banking operation (note (iv)): £125m 6.875% Subordinated Notes 2015 Borrowings of operations financed by with-profits operations: 2,020 1,485 – 20 132 230 2,152 1,735 21 21 20 1,330 – 21 1,330 20 – 40 1,462 230 3,503 1,755 449 126 81 – 530 124 126 – 2,020 1,485 124 – Scottish Amicable Finance plc (a subsidiary of the Scottish Amicable Insurance Fund of The Prudential Assurance Company Limited): £100m 8.5% undated Guaranteed Bonds (note (v)) 100 Total borrowings 2,244 100 1,585 470 166 1,543 230 4,257 100 (b) By maturity Borrowings are repayable as follows: Within one year or on demand Between one and two years Between two and five years After five years Total borrowings (c) Reconciliation to cash flow statement disclosures (note 33) General insurance and shareholders’ funds Long-term business operations Total borrowings 1,972 272 2,244 1,318 267 1,585 470 470 166 1,543 166 1,543 230 230 3,985 272 4,257 1,714 267 1,981 * Debenture loans issued by the holding company. The interests of the holders of the Subordinated Notes are subordinate to the entitlements of other creditors of the holding company. 66 Prudential plc Annual Report 2001 100 1,981 417 0 347 1,217 1,981 1,524 0 218 2,515 4,257 31. Borrowings continued (i) Amounts owed to credit institutions Borrowings (per table) Obligations of Jackson National Life under sale and repurchase agreements Obligations under finance leases Total 2001 £m 470 577 5 1,052 2000 £m 166 733 10 909 (ii) These commercial paper borrowings support a short-term fixed income securities reinvestment programme. (iii) Non-recourse borrowings issued by investment subsidiaries managed by PPM America include secured senior and subordinated debt and a revolving credit facility. The senior debt is secured on the investments held by the relevant subsidiaries. The interests of the holders of the subordinated debt issued by these subsidiaries are subordinate to the entitlements of the holders of the senior debt. The terms of the revolving credit facility include a cross default provision with the subordinated notes. In addition to the debt of these subsidiaries, PPM America manages investment companies with liabilities of £1,353m (£1,030m) pertaining to debt instruments issued to external parties. In all instances the holders of the debt instruments issued by these subsidiaries and other companies do not have recourse beyond the assets of those subsidiaries. (iv) The interests of the holders of the Notes issued by the UK Banking operation are subordinate to the entitlements of other creditors of that operation. At 31 December 2001 the UK Banking operation had also issued debt securities totalling £915m and sold securities under agreements to repurchase totalling £384m. (v) The interests of the holders of the Bonds issued by Scottish Amicable Finance plc are subordinate to the entitlements of the policyholders of the Scottish Amicable Insurance Fund. (vi) Jackson National Life, through its subsidiary Jackson Federal Savings Bank, has bank borrowings of £244m (£157m). The advances are secured by mortgage loans and mortgage backed securities. (vii) Jackson National Life has entered into a programme of funding arrangements (European Medium Term Notes – EMTNs) under contracts which, in substance, are almost identical to Guaranteed Investment Contracts. The liabilities of £2,816m (£1,920m) under these funding arrangements are shown on the consolidated balance sheet within creditors. (viii) Under the terms of the Group’s arrangements with its main United Kingdom banker, the bank has a right of set off between credit balances (other than those of long-term funds) and all overdrawn balances of those Group undertakings with similar arrangements. 32. Contingencies and Related Obligations Consistent with FRS 12, appropriate provision has been made in the financial statements where the Group has an obligation arising from the events or activities described below but not for contingent liabilities. Litigation In December 2000, proceedings were issued against The Prudential Assurance Company Limited (Prudential Assurance) by a policyholder. These proceedings essentially ask the Court to decide whether and, if so, to what extent the Prudential Assurance’s inherited estate should be distributed to or applied for the benefit of policyholders and/or shareholders. We continue to consider the proceedings and the issues raised by them with our legal advisers. Further details are given in the paragraph on Prudential Assurance’s inherited estate on page 69. Jackson National Life has been named in civil litigation proceedings, which appear to be substantially similar to other class action litigation brought against many life insurers alleging misconduct in the sale of insurance products. At this time, it is not possible to make a meaningful estimate of the amount or range of loss, if any, that could result from an unfavourable outcome in such actions. In addition, Jackson National Life has been a defendant in several individual actions that involve similar issues. Most of the individual cases, including one which was on appeal to the Supreme Court in the State of Mississippi, were settled in January 2002 for a sum of £7m. The Company and its subsidiaries are involved in other litigation arising in the normal course of business. Whilst the outcome of such matters cannot be predicted with certainty, management believe that the ultimate outcome of such litigation will not have a material adverse effect on the Group’s financial condition, results of operations or cash flows. Pension Mis-selling Review We have received confirmation of our approach to complete Prudential Assurance’s outstanding Phase 1 (priority) cases from the Financial Services Authority (FSA), the UK insurance industry regulator, and we met the interim target of 82% Phase 2 (non-priority) cases offered by 31 December 2001. We are now taking steps to ensure that we finish the data gathering and loss calculation processes for all outstanding cases to enable us to achieve the 100% completion target for June 2002. During the year a fine of £650,000 was levied by the Personal Investment Authority, following an inspection in 1999 of Prudential Assurance’s Phase 1 procedures, which revealed instances of delay in making payments of redress and of deficiencies in its record keeping. 67 Prudential plc Annual Report 2001 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 32. Contingencies and Related Obligations continued The calculation of the pension mis-selling provision is dependent upon a number of assumptions and requirements provided by the FSA. The costs associated with the pension mis-selling review have been met from Prudential Assurance’s inherited estate. Given the strength of Prudential Assurance, the directors are of the opinion that charging the costs to the inherited estate will not have an adverse effect on the level of bonuses paid to policyholders or on their reasonable expectations. In the unlikely event of this proving not to be the case, the directors’ intention would be that appropriate support would be provided to the long-term fund from shareholders. In view of the uncertainty, it is not practicable to estimate the level of any potential support. Provisions in respect of the costs associated with the review have been included in the change in the long-term business provision in the Group’s profit and loss account. The transfer from the fund for future appropriations has been determined accordingly. A summary of the changes in the pension mis-selling liability is set out below: At beginning of year Changes to actuarial assumptions and method of calculation Increase in provision for administrative expenses Discount unwind Redress to policyholders Payments of administrative expenses At end of year 2001 £m 1,475 (89) – 89 (273) (137) 1,065 2000 £m 1,700 (117) 50 102 (134) (126) 1,475 The pension mis-selling liability represents the discounted value of future expected payments, including benefit payments and all internal and external legal and administrative costs of adjudicating, processing and settling those claims. As a consequence, to the extent that amounts have not been paid, the provision increases each year reflecting the unwind of the discount. Free Standing Additional Voluntary Contribution (FSAVC) Business Review We are taking steps to ensure that we meet the deadline of 31 December 2002 for completing outstanding cases (and the interim deadline of 90% of cases by 30 June 2002) including raising with the FSA the problem of delays by pension schemes in responding to requests for information. As a result of the work completed to date, Prudential Assurance holds a provision of £42m at 31 December 2001. Mortgage Endowment Products Review The Group’s main exposure to mortgage endowment products is through Scottish Amicable. The FSA issued a report in March 2001 raising concerns regarding Scottish Amicable’s conduct of sales of these products by its tied agents since 1999. We have agreed to review business written up to February 2001 to identify cases where customers may not have received a full explanation of the risks in the product and to offer rectification. Some cases from before 1999 may also need to be reviewed if an analysis shows that particular groups of clients are in this position. In addition, the FSA is considering whether disciplinary action should be taken against Scottish Amicable. Scottish Amicable withdrew from the mortgage endowment product market in April 2001 and disbanded its network of tied agents in September 2001. The directors are satisfied that adequate provision has been made within the long-term business provision. Guaranteed Annuities Prudential Assurance did not sell significant volumes of guaranteed annuity products and holds a provision of £34m at 31 December 2001 within the main with-profits fund to honour guarantees on these products. The Group’s main exposure to guaranteed annuities is through the Scottish Amicable Insurance Fund (SAIF) and a provision of £756m is held in SAIF at 31 December 2001 to honour the guarantees. SAIF is a separate sub-fund of the Prudential Assurance long-term fund. Accordingly, this provision has no impact on shareholders. Guarantees and Commitments Guarantee funds in both the UK and US provide for payments to be made to policyholders on behalf of insolvent life insurance companies. These guarantee funds are financed by payments assessed on solvent insurance companies based on location, volume and types of business. Jackson National Life has established a provision of £31m at 31 December 2001 for future guarantee fund assessments. Similar assessments for the UK businesses were not significant. Jackson National Life offers synthetic guaranteed investment contracts to group customers including pension funds and other institutional organisations. These contracts represent an off-balance sheet fee-based product where the customer retains ownership of the assets related to these contracts and Jackson National Life guarantees each contractholder’s obligations to its own members in respect of these assets. The values of these guarantees were £22m at 31 December 2001. Jackson National Life has unfunded commitments related to its investments in limited partnerships totalling £380m at 31 December 2001. The Group has provided, from time to time, other guarantees and commitments to third parties entered into in the normal course of business but management do not consider that the amounts involved are significant. 68 Prudential plc Annual Report 2001 32. Contingencies and Related Obligations continued Prudential Assurance’s Inherited Estate The inherited estate is the assets of the main with-profits fund within the long-term fund of Prudential Assurance less non-participating liabilities, the policyholder asset shares aggregated across with-profits policies and any additional amounts expected at the valuation date to be paid to in force policyholders in the future in respect of smoothing costs and guarantees. The inherited estate is thus the assets in the main with-profits fund in excess of what we expect to pay to policyholders. We are currently discussing the attribution of the inherited estate with the FSA, which may or may not result in a portion of the inherited estate in the main with-profits fund being attributed solely to shareholders. The amount and timing of any attribution to shareholders is sufficiently uncertain that it is not possible to accurately estimate any potential attribution. In addition, it is likely that if any part of the inherited estate is attributed to shareholders, it will remain in Prudential Assurance’s long-term fund to support the long-term business and accordingly is unlikely to be distributed to shareholders for some considerable period of time, if at all. 33. Cash Flow Reconciliation of operating profit to net cash inflow from operations Operating profit before tax before amortisation of goodwill Add back interest charged to operating profit Adjustments for non-cash items: Tax on long-term business profits General business and shareholder longer-term investment gains Increase in gross general business technical provisions Amounts retained and invested in long-term business operations Increase in net banking assets General business reinsurance and other Net cash inflow from operations Changes in investments net of financing (Decrease) increase in cash and short-term deposits, net of overdrafts Net purchases (sales) of portfolio investments (Increase) decrease in loans Movement on credit facility utilised by investment subsidiaries managed by PPM America Share capital issued Movements arising from cash flow Investment (depreciation) appreciation Investments and cash acquired with purchase of businesses Exchange translation and other Transfer to retained profit in respect of shares issued in lieu of cash dividends Portfolio investments net of financing at beginning of year Portfolio investments net of financing at end of year Represented by: Investments (including short-term deposits) Cash at bank and in hand Borrowings (per note 31) Share capital and share premium Cumulative charge to Group profit and loss account reserve in respect of shares issued to qualifying employee share ownership trust Reconciliation of investments to balance sheet General business and shareholder portfolio investments (as above) Long-term business portfolio investments Investments in participating interests Total investments (per balance sheet) Reconciliation of cash to balance sheet General business and shareholders (as above) Long-term business Total cash at bank and in hand (per balance sheet) Reconciliation of borrowings General business and shareholders (as above) Long-term business Total borrowings (per note 31) 69 Prudential plc Annual Report 2001 2001 £m 622 162 (235) (24) 4 (534) 36 20 51 2000 £m 840 143 (318) (28) 71 (449) 76 63 398 (1,125) 1,777 (640) (404) (42) (434) (71) – (2) 20 (974) 185 (162) 114 31 (184) (16) 22 16 9 20 (1,025) (1,461) (974) 2,805 193 (3,985) (633) 159 (1,461) 983 209 (1,714) (557) 105 (974) 2,805 117,010 87 983 117,445 83 119,902 118,511 193 1,243 1,436 3,985 272 4,257 209 1,193 1,402 1,714 267 1,981 NOTES ON THE FINANCIAL STATEMENTS CONTINUED 33. Cash Flow continued Acquisitions Net assets acquired: Goodwill on acquisitions Cash and short-term deposits Banking business assets Banking business liabilities Interest in associate undertaking Net assets held in long-term business operations Minority interests in Egg Other net assets Net assets acquired Cash consideration (paid) received after expenses Net impact on shareholders’ funds Comprising: Short-term fluctuations in investment returns after tax Profit on business disposals after tax Goodwill credited to reserves 2001 £m 171 – – – – 2 – 9 182 (182) 0 – – – 0 34. Acquisitions Acquisitions in 2001 principally relate to the purchase of Orico Life Insurance Company of Japan and YoungPoong Life in Korea. The effect of these transactions, which have been accounted for as acquisitions, was: Fair value of consideration (including expenses) Net assets acquired: Financial investments Technical provisions Other Book and fair value of assets at acquisition Goodwill recognised on acquisitions Japan £m 139 578 (587) 9 0 139 Korea £m 23 50 (44) – 6 17 Other £m 20 5 – – 5 15 2000 £m 108 16 714 (535) (79) 184 (120) (24) 264 12 276 19 167 90 276 Total £m 182 633 (631) 9 11 171 The amounts included in the profit and loss account for 2001 in respect of these operations are not material. The goodwill is being amortised from the date of acquisition over a period of 20 years. 35. Post Balance Sheet Events Sale of UK General Insurance Business In November 2001, the Company agreed to transfer its UK home and motor general business operations to Winterthur Insurance and the Churchill Group, its UK subsidiary. On 31 December 2001 the insurance liabilities of the business were almost wholly reassured, to Winterthur. The related cash transfer for this reinsurance was offset in January 2002 against the sale proceeds of the business. The sale was completed on 4 January 2002 for a consideration of £353m. After allowing for the costs of the sale and other related items, it is anticipated that the profit on sale recorded in the 2002 results will be approximately £360m before tax. 36. Transactions with Directors At 31 December 2001, transactions, arrangements and agreements entered into by the Group with directors and connected persons included: Mortgages and other borrowings from Egg plc These transactions are on normal commercial terms and in the ordinary course of business. Number of persons 3 £000 575 70 Prudential plc Annual Report 2001 INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF PRUDENTIAL PLC We have audited the financial statements on pages 36 to 70. Respective Responsibilities of Directors and Auditors The directors are responsible for preparing the Annual Report. As described on page 25 this includes responsibility for preparing the financial statements in accordance with applicable United Kingdom law and accounting standards. Our responsibilities, as independent auditors, are established in the United Kingdom by statute, the Auditing Practices Board, the Listing Rules of the Financial Services Authority, and by our profession’s ethical guidance. We report to you our opinion as to whether the financial statements give a true and fair view and are properly prepared in accordance with the Companies Act 1985. We also report to you if, in our opinion, the directors’ report is not consistent with the financial statements, if the Company has not kept proper accounting records, if we have not received all the information and explanations we require for our audit, or if information specified by law or the Listing Rules regarding directors’ remuneration and transactions with the Group is not disclosed. We review whether the statement on pages 24 to 26 reflects the Company’s compliance with the seven provisions of the Combined Code specified for our review by the Listing Rules, and we report if it does not. We are not required to consider whether the Board’s statements on internal control cover all risks and controls, or form an opinion on the effectiveness of the Group’s corporate governance procedures or its risk and control procedures. We read the other information contained in the Annual Report, including the corporate governance statement, and consider whether it is consistent with the audited financial statements. We consider the implications for our report if we become aware of any apparent mis-statements or material inconsistencies with the financial statements. Basis of Audit Opinion We conducted our audit in accordance with Auditing Standards issued by the Auditing Practices Board. An audit includes examination, on a test basis, of evidence relevant to the amounts and disclosures in the financial statements. It also includes an assessment of the significant estimates and judgements made by the directors in the preparation of the financial statements, and of whether the accounting policies are appropriate to the Group’s circumstances, consistently applied and adequately disclosed. We planned and performed our audit so as to obtain all the information and explanations which we considered necessary in order to provide us with sufficient evidence to give reasonable assurance that the financial statements are free from material mis-statement, whether caused by fraud or other irregularity or error. In forming our opinion we also evaluated the overall adequacy of the presentation of information in the financial statements. Opinion In our opinion the financial statements give a true and fair view of the state of affairs of the Company and the Group as at 31 December 2001 and of the profit of the Group for the year then ended and have been properly prepared in accordance with the Companies Act 1985. KPMG Audit Plc Chartered Accountants Registered Auditor London 14 March 2002 71 Prudential plc Annual Report 2001 FIVE YEAR REVIEW Group Summary* Results for the year Long-term business including investment products: New business of continuing operations: Single Regular Premium income: Continuing operations Discontinued operations General business premiums written: Discontinued operations Operating profit before amortisation of goodwill: Long-term business Investment management and products US broker dealer and fund management Banking Shareholders’ investment return and other income* Interest payable on core structural borrowings* Corporate expenditure* UK re-engineering costs Continuing operations Discontinued operations Total operating profit (based on long-term investment returns) before amortisation of goodwill Amortisation of goodwill Short-term fluctuations in investment returns Merger break fee, net of related expenses Profit on business disposals Reclassification of shareholder reserves of discontinued Australian operation Profit on ordinary activities before tax (including actual investment returns) Profit after tax and minority interests: Operating profit (including post-tax long-term investment returns)* Profit for the year (including post-tax actual investment returns)* Shareholders’ funds and borrowings Statutory basis: Employed in business units* Retained centrally* Borrowings of holding company and related finance subsidiaries Total statutory basis capital and reserves Additional achieved profits basis retained profit* Achieved profits basis capital and reserves* 2001 £m 2000 £m 1999 £m 1998 £m 1997 £m 20,741 711 13,354 569 11,834 509 7,189 468 6,780 487 25,307 – 17,760 – 16,133 – 11,009 456 9,989 788 390 333 318 310 306 718 75 16 (88) 51 (118) (63) (41) 550 72 622 (95) (480) 338 – – 385 460 389 988 90 7 (155) 64 (131) (56) – 807 33 840 (84) (48) – 239 – 947 591 657 961 70 (6) (150) 84 (122) (52) (70) 715 61 776 (54) 28 – – – 750 507 472 842 28 – (77) 181 (97) (56) – 821 47 868 – 24 – 249 – 773 20 – (22) 137 (71) (41) – 796 68 864 – 83 – 18 204 1,141 1,169 620 853 580 811 4,161 1,769 5,930 (1,980) 3,950 4,200 8,150 3,955 1,584 5,539 (1,568) 3,971 4,805 8,776 3,444 1,720 5,164 (1,760) 3,404 4,884 8,288 2,353 2,168 4,521 (1,223) 3,298 4,165 7,463 2,124 1,739 3,863 (1,002) 2,861 4,007 6,868 Insurance and investment funds under management (£bn) 163 165 170 128 119 Share statistics Earnings per share: Based on operating profit after tax and related minority interests before amortisation of goodwill Based on profit for the year after tax and minority interests Dividend per share Market price at 31 December Average number of shares 23.3p 19.7p 30.2p 33.5p 26.0p 24.2p 31.9p 43.9p 30.0p 42.0p 25.4p 24.5p 23.0p 21.0p 19.1p 796p 1,077p 1,220p 908p 734p 1,978m 1,959m 1,947m 1,942m 1,932m * Comparative results have been restated for the reallocation of Asia Regional Head Office costs from Asia development expenses to Corporate expenditure, the reallocation of interest payable on non-core borrowings to shareholders’ investment return and other income, and for the implementation of FRS 19 on deferred tax. 72 Prudential plc Annual Report 2001 Analysis by Business Area UK Operations Long-term business including investment products: New business: Single Regular Premium income General business premiums written Operating profit, before re-engineering costs: Long-term business General business Investment management and products Banking Total operating profit Statutory basis capital and reserves* Additional achieved profits basis retained profit* Achieved profits basis capital and reserves* Insurance and investment funds under management (£bn) US Operations Long-term business: New business: Single Regular Premium income Operating profit (including long-term investment returns): Jackson National Life US broker dealer and fund management Total operating profit Statutory basis capital and reserves* Additional achieved profits basis retained profit* Achieved profits basis capital and reserves* Insurance and investment funds under management (£bn) Prudential Asia Long-term business including investment products: New business: Single Regular Premium income Operating profit before development expenses Development expenses* Net operating profit Statutory basis capital and reserves Additional achieved profits basis retained profit Achieved profits basis capital and reserves Insurance and investment funds under management (£bn) Prudential Europe Long-term business: New business: Single Regular Premium income Operating profit before development expenses Development expenses Net operating profit Statutory basis capital and reserves Additional achieved profits basis retained profit Achieved profits basis capital and reserves Insurance and investment funds under management (£bn) 73 Prudential plc Annual Report 2001 2001 £m 2000 £m 1999 £m 1998 £m 1997 £m 6,394 300 9,282 390 435 79 75 (88) 501 1,203 3,162 4,365 120 4,612 22 5,008 282 16 298 2,498 319 2,817 34 9,677 369 10,820 44 (19) 25 402 687 1,089 8.3 58 20 197 5 (29) (24) 58 32 90 0.6 5,976 293 9,036 333 503 33 90 (155) 471 1,247 3,882 5,129 129 4,830 25 5,223 459 7 466 2,333 423 2,756 30 2,534 229 3,335 39 (3) 36 315 478 793 5.6 14 22 166 8 (18) (10) 60 22 82 0.6 6,995 359 10,279 318 471 61 70 (150) 452 1,229 3,884 5,113 142 4,062 24 4,449 457 (6) 451 1,945 588 2,533 25 765 106 1,237 27 – 27 217 376 593 2.7 12 20 168 6 0 6 53 15 68 0.5 4,230 350 7,114 310 404 39 28 (77) 394 533 3,386 3,919 105 2,835 28 3,237 411 – 411 1,660 506 2,166 21 114 79 532 23 – 23 123 255 378 1.7 10 11 126 4 0 4 37 9 46 0.4 3,638 328 5,969 306 385 38 20 (22) 421 404 3,321 3,725 93 2,914 37 3,340 367 – 367 1,422 424 1,846 19 226 120 653 20 – 20 46 214 260 1.5 2 2 27 1 0 1 29 2 31 0.3 ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION YEAR ENDED 31 DECEMBER 2001 Results Analysis by Business Area Note UK Operations New business Business in force Long-term business General business M&G Egg Total US Operations New business Business in force Long-term business Broker dealer and fund management Total Prudential Asia New business Business in force Long-term business Development expenses Total Prudential Europe New business Business in force Long-term business Development expenses Total Other income and expenditure Investment return and other income Interest payable Corporate expenditure: Group Head Office Asia Regional Head Office Total UK re-engineering costs Operating profit (based on long-term investment returns) before amortisation of goodwill 8 9 8 9 8 9 18 8 9 18 17 2001 £m 243 377 620 79 75 (88) 686 167 136 303 16 319 255 160 415 (19) 396 8 0 8 (29) (21) 2000 £m 230 478 708 33 125 (155) 711 221 (2) 219 7 226 153 60 213 (3) 210 9 8 17 (18) (1) 51 (118) (39) (24) (130) 1,250 (64) 70 (131) (42) (14) (117) 1,029 – 1,186 1,029 74 Prudential plc Annual Report 2001 SUMMARISED CONSOLIDATED PROFIT AND LOSS ACCOUNT – ACHIEVED PROFITS BASIS YEAR ENDED 31 DECEMBER 2001 UK Insurance Operations: Long-term business General business M&G Egg UK Operations US Operations Prudential Asia Prudential Europe Other income and expenditure (including development expenses) UK re-engineering costs Operating profit before tax before amortisation of goodwill* Operating profit before amortisation of goodwill: Continuing operations Discontinued general business operations (including re-engineering costs) Amortisation of goodwill Short-term fluctuations in investment returns Effect of change in economic assumptions Merger break fee (net of related expenses) Profit on business disposals (Loss) profit on ordinary activities before tax (including actual investment returns) Tax (Loss) profit for the financial year before minority interests Minority interests (Loss) profit for the financial year after minority interests Dividends Retained (loss) profit for the financial year Note 17 10 11 12 2001 £m 620 79 699 75 (88) 686 319 415 8 (178) 1,250 (64) 1,186 1,114 72 (95) (1,402) (482) 338 – (455) 213 (242) 25 (217) (504) (721) Restated† 2000 £m 708 33 741 125 (155) 711 226 213 17 (138) 1,029 – 1,029 996 33 (84) (440) – – 223 728 (241) 487 24 511 (484) 27 *For the purposes of this analysis, operating profit is determined on a long-term investment return basis and before amortisation of goodwill. Management consider this to be the most meaningful definition of operating profit. EARNINGS PER SHARE – ACHIEVED PROFITS BASIS YEAR ENDED 31 DECEMBER 2001 Based on operating profit after tax and related minority interests before amortisation of goodwill of £828m (£752m) Based on (loss) profit for the financial year after minority interests of £(217m) (£511m) Note 2001 Restated† 2000 5 5 41.9p (11.0)p 38.4p 26.1p STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES – ACHIEVED PROFITS BASIS YEAR ENDED 31 DECEMBER 2001 (Loss) profit for the financial year after minority interests Exchange movements Total recognised (losses) gains relating to the financial year Prior year adjustment on implementation of FRS 19 Total gains and losses recognised since last Annual Report † Comparative figures for 2000 have been restated for the implementation of FRS 19 on deferred tax. 75 Prudential plc Annual Report 2001 Restated† 2000 £m 511 187 698 2001 £m (217) 53 (164) (57) (221) SUMMARISED CONSOLIDATED BALANCE SHEET – ACHIEVED PROFITS BASIS 31 DECEMBER 2001 Investments Assets held to cover linked liabilities Banking business assets Other assets Total assets Less banking business liabilities Less other liabilities Total assets less liabilities Less insurance funds Technical provisions Fund for future appropriations Less shareholders’ accrued interest in the long-term business Achieved profits basis net assets Shareholders’ capital and reserves Share capital and share premium Statutory basis retained profit Additional achieved profits basis retained profit Achieved profits basis capital and reserves Note 2001 £m 119,902 17,453 8,972 10,442 Restated† 2000 £m 118,511 18,323 8,603 9,513 156,769 (8,333) (13,768) 154,950 (8,040) (11,062) 134,668 135,848 117,516 13,202 (4,200) 110,960 20,917 (4,805) 126,518 127,072 13,14 8,150 8,776 633 3,317 4,200 8,150 557 3,414 4,805 8,776 13,14 RECONCILIATION OF MOVEMENT IN SHAREHOLDERS’ CAPITAL AND RESERVES – ACHIEVED PROFITS BASIS YEAR ENDED 31 DECEMBER 2001 Total recognised (losses) gains relating to the financial year New share capital subscribed Goodwill on sale of holding in associate company Dividends Net (decrease) increase in shareholders’ capital and reserves Shareholders’ capital and reserves at beginning of year, as originally reported Prior year adjustment on implementation of FRS 19 Shareholders’ capital and reserves, at beginning of year, as restated Shareholders’ capital and reserves at end of year 2001 £m (164) 42 – (504) (626) 8,833 (57) 8,776 8,150 Restated† 2000 £m 698 184 90 (484) 488 8,342 (54) 8,288 8,776 Note 14 15 13,14 † Comparative figures for deferred tax within other liabilities, the fund for future appropriations and shareholders’ funds for 2000 have been restated for the implementation of FRS 19 on deferred tax. 76 Prudential plc Annual Report 2001 NOTES ON THE ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION 1. Basis of Preparation of Results The achieved profits basis results include the results of the Group’s long-term insurance operations on the achieved profits basis. These results are combined with the statutory basis results of the Group’s other operations including unit trusts, mutual funds and other non-insurance investment management business. The achieved profits basis results for long-term business for 2001 have been prepared in accordance with the guidance issued by the Association of British Insurers in December 2001 ‘Supplementary Reporting for long-term insurance business (the achieved profits method)’. Previously the achieved profits basis results for long-term business were prepared in accordance with the guidance issued in July 1995. Comparative results for the year 2000 have not been restated for the change of guidance. Restatements of prior year figures relate solely to the implementation of FRS 19 on deferred tax. The information is supplementary to the financial statements on pages 36 to 70. 2. Methodology The achieved profits basis results incorporate best estimate forecasts of future rates of investment return, proprietor’s spread (in the case of Jackson National Life), policy discontinuances, mortality, expenses, expense inflation, taxation, bonus rates, surrender and paid up bases, and statutory valuation bases. In preparing these forecasts, account has been taken of recent experience and general economic conditions, together with inherent uncertainty. It has been assumed that the bases and rates of taxation, both direct and indirect, will not change materially in the countries in which the Group operates. The proportion of surplus allocated to shareholders from the UK with-profits business has been based on the present level of 10%. Future bonus rates have been set at levels which would fully utilise the assets of the with-profits fund over the lifetime of the business in force. In the UK, Department of Social Security rebate business has been treated as single premium business. 3. Economic Assumptions One of the key differences between the December 2001 guidance and the predecessor 1995 guidance (see note 1) relates to the basis for setting long-term expected rates of return on investments and risk discount rates. Under the December 2001 guidance, for most countries, these rates are set by reference to period end rates of return on fixed interest securities. This ‘active’ basis of assumption setting has been applied in preparing the results of all the Group's UK, US and European long-term business operations. For the Group's Asian operations the active basis is appropriate for business written in Japan and Korea and US dollar denominated business written in Hong Kong. An exception to this general rule is that for countries where longer-term fixed interest markets are underdeveloped, investment return assumptions and risk discount rates should be based on an assessment of longer-term economic conditions. Except for the countries listed above, this basis is appropriate for the Group's Asian operations. For 2000 and earlier years, the achieved profits basis results for all of the Group's operations were calculated by using expected longer- term equilibrium rates of return and discount rates. The key economic assumptions and sensitivity of the results to changes to those assumptions are described below: UK Operations Pre-tax expected long-term nominal rates of investment return: UK equities Overseas equities Property Gilts Corporate bonds Main with-profits fund assets aggregate earned rate (applying the rates listed above to the investments held by the fund) Expected long-term rate of inflation Post-tax expected long-term nominal rate of return: Pension business (where no tax applies) Life business Risk discount rate* US Operations (Jackson National Life) Expected long-term spread between earned rate and rate credited to policyholders for single premium deferred annuity business Risk discount rate* Prudential Asia Weighted pre-tax expected long-term nominal rates of investment return Weighted expected long-term rate of inflation Weighted risk discount rate* The Prudential Asia economic returns have been determined by weighting each country's economic assumptions by reference to the Achieved Profits basis operating results for new business written in 2001. Prudential Europe Risk discount rate* 2001 2000 7.5% 7.5 to 7.8% 7.5% 5.0% 6.0% 7.1% 2.6% 7.1% 6.3% 7.7% 1.75% 7.7% 7.3% 3.0% 10.1% 8.0% 8.0% 8.0% 6.0% 7.0% 8.0% 2.5% 8.0% 7.4% 8.5% 1.9% 8.5% 8.0% 3.2% 10.4% 7.7% 8.5% * For all operations, a discount rate is applied to post-tax cash flows to determine post-tax results. For most operations, these results are then grossed up for the effective rate of tax to derive the pre-tax results. For Jackson National Life, pre-tax results are determined by applying the risk discount rate to pre-tax cash flows adjusted for the impact of capital charges. 77 Prudential plc Annual Report 2001 NOTES ON THE ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION CONTINUED 4. Investment Return (i) Profit before tax With the exception of fixed interest investments held by Jackson National Life, investment gains during the period (to the extent that changes in capital values do not directly match changes in liabilities) are included in the profit for the year and shareholders’ funds as they arise. In the case of Jackson National Life, it is assumed that fixed income investments will normally be held until maturity. Therefore unrealised gains and losses on these securities are not reflected in either the achieved profits or statutory basis results and, except on realisation or impairment of investments, only income received and the amortisation of the difference between cost and maturity values are recognised to the extent attributable to shareholders. (ii) Operating profit Investment returns, including investment gains, in respect of long-term insurance business are recognised in operating results at the expected long-term rate of return. For the purposes of calculating investment return to be recognised in operating results of UK operations, where equity holdings are a significant proportion of investment portfolios, values of assets at the beginning of the reporting period are adjusted to remove the effects of short-term market volatility. For the purposes of determining the longer-term returns for 2001, realised gains and losses arising (including impairment losses) on debt securities of Jackson National Life have been averaged over five years and combined with actual interests and dividends. For equity related investments of Jackson National Life a longer-term rate of return of 7.75% has been assumed. This has been applied to the monthly average carrying value of such investments after excluding the estimated effect of short-term market movements. In prior periods longer-term investment returns included within UK basis operating profit were estimated as the aggregate of investment income and averaged realised gains and losses for both fixed maturities and other types of security. Comparative results have not been restated for the refinement of policy as the effect is immaterial to the results for those periods. 5. Supplemental Earnings Information The Group's supplemental measure of its results and reconciliation of Achieved Profits basis operating profit based on longer-term investment returns before amortisation of goodwill to Achieved Profits basis profit on ordinary activities, including the related basic earnings per share amounts, are as follows: 2001 Based on operating profit after tax and minority interests before amortisation of goodwill and merger break fee Adjustment for amortisation of goodwill Adjustment from post-tax longer-term investment returns to post-tax actual investment returns (after related minority interests)* Effect of change of economic assumptions Adjustment for merger break fee, net of related expenses Based on loss for the financial year after minority interests 2000** Based on operating profit after tax and minority interests before amortisation of goodwill Adjustment for amortisation of goodwill Adjustment from post-tax longer-term investment returns to post-tax actual investment returns (after related minority interests)* Adjustment for profit on flotation of Egg and business disposals Based on profit for the financial year after minority interests The average number of shares for 2001 is 1,978m (1,959m). Before tax £m Tax** £m Post-tax £m Minority interests** £m Net £m Basic Earnings per share** 1,186 (95) (370) – 816 (95) (1,402) (482) 338 (455) 1,029 (84) (440) 223 728 422 167 (6) 213 (288) – 104 (57) (241) (980) (315) 332 (242) 741 (84) (336) 166 487 12 – 13 – – 25 11 – 13 – 24 828 (95) 41.9p (4.8)p (967) (315) 332 (217) (48.9)p (16.0)p 16.8p (11.0)p 752 (84) 38.4p (4.3)p (323) 166 511 (16.5)p 8.5p 26.1p * The adjustment from post-tax longer-term returns to post-tax actual investment returns includes investment return that is attributable to external equity investors in two investment funds managed by PPM America. These two funds are consolidated as quasi-subsidiaries but have no net impact on pre-tax or post-tax operating profit. Total profit, before and after tax, incorporating the adjustment from longer- term returns to actual investment returns includes losses of £13m (£13m) attributable to these minority interests. ** The tax charge, minority interests and earnings per share for 2000 have been restated for minor changes to reflect the implementation of FRS 19 on deferred taxation (see note 15). 78 Prudential plc Annual Report 2001 6. Cost of Capital On the achieved profits basis, a charge is deducted from the annual result and the balance sheet value for the cost of capital supporting solvency requirements for the Group’s long-term business. This cost is the difference between the nominal value of solvency capital and the present value, at risk discount rates, of the projected release of this capital and investment earnings on the capital. The annual result is impacted by the movement in this cost from year to year which comprises a charge against new business profit with a partial offset for the release of capital requirements for business in force. Where solvency capital is held within a with-profits long-term fund, the value placed on surplus assets in the fund is already discounted to reflect its release over time and no further adjustment is necessary in respect of solvency capital. However, where business is funded directly by shareholders, principally at Jackson National Life, the solvency capital requires adjustments to reflect the cost of that capital. In determining the cost of capital of Jackson National Life, it has been assumed that an amount equal to 200% of the risk based capital required by the US supervisory authorities must be retained. The impact of the related capital charge is to reduce Jackson National Life’s shareholders’ funds by £222m (£222m). 7. Foreign Currency Translation Foreign currency revenue has been translated at average exchange rates for the year. Foreign currency assets and liabilities have been translated at year-end rates of exchange. 8. Operating Profit from New Business UK Operations Jackson National Life* Prudential Asia Prudential Europe Total *Jackson National Life net of tax profit: Before capital charge Capital charge (note 6) After capital charge 9. Operating Profit from Business in Force Pre-tax £m 243 167 255 8 673 2001 Tax £m (73) (94) (74) (2) (243) Post-tax £m Pre-tax £m 230 221 153 9 613 170 73 181 6 430 108 (35) 73 UK Operations* Unwind of discount Change of renewal expense assumption resulting from closure of direct sales force (2000 change of persistency assumption) Cost of strengthened assumption for required capital for shareholder backed business Experience variances and other items Jackson National Life Unwind of discount Return on surplus assets (over target surplus) Averaged realised investment (losses) gains (note 10) Experience variances against current assumptions: Spread Persistency Mortality and morbidity Expenses Loss from strengthening operating assumptions (2000 – persistency and expense assumptions) Other 2000 Tax £m (69) (101) (44) (3) (217) 2001 £m 384 15 (16) (6) 377 200 44 (74) (12) (7) (2) (16) (13) 16 136 Post-tax £m 161 120 109 6 396 155 (35) 120 2000 £m 429 30 – 19 478 218 34 19 39 (24) (10) (37) (258) 17 (2) 79 Prudential plc Annual Report 2001 NOTES ON THE ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION CONTINUED 9. Operating Profit from Business in Force continued Prudential Asia Unwind of discount Change in operating assumptions Other items and experience variances Prudential Europe Unwind of discount Experience variances against current assumptions Total 2001 £m 78 66 16 160 9 (9) 0 2000 £m 58 – 2 60 8 0 8 673 544 * The unwind of discount for UK long-term business operations represents the unwind of discount on the value of in force business at the beginning of the year (adjusted for the effect of current year assumption changes), the expected return on smoothed surplus assets retained within the main with-profits fund (see note 13), and the expected return on shareholders' assets held in other UK long-term business operations. Surplus assets retained within the main with-profits fund are smoothed for this purpose to remove the effects of short-term investment volatility. 10. Short-term Fluctuations in Investment Returns Long-term business: UK Operations* Jackson National Life** Prudential Asia Prudential Europe Share of investment return of US managed investment funds consolidated into Group results that is attributable to external investors General insurance and shareholders: Relating to investment in St James's Place Capital plc Other Total * UK Operations 2001 £m 2000 £m (764) (521) (9) – (13) – (95) (218) (171) (46) (3) (13) 17 (6) (1,402) (440) Short-term fluctuations in investment returns represent the difference between actual investment returns attributable to shareholders on the achieved profits basis and the expected returns as described in note 3. ** Jackson National Life – Summary Short-term fluctuations comprise: Actual investment return on investments less longer-term returns included within operating profit*** Actual return on Separate Account business less return based on longer-term rate Transition writedown on implementation of EITF 99-20 for interests in securitised financial assets 2001 £m 2000 £m (413) (85) (23) (521) (109) (62) – (171) *** Jackson National Life – Actual investment return on investments less longer-term returns for the year ended 31 December 2001 This comprises: Actual less averaged realised gains and losses (including impairments) for fixed income securities**** Actual less longer-term return on equity based investments Gains on preference shares 2001 £m (295) (124) 6 (413) 80 Prudential plc Annual Report 2001 10. Short-term Fluctuations in Investment Returns continued **** Jackson National Life – Actual less averaged realised gains and losses (including impairments for fixed income securities) Gains (losses) arising in years 1997 to 2001 Five year total Five year average included in operating result (see note 9) Actual losses less averaged losses for 2001 £m $m equivalent 1997 1998 1999 2000 2001 30 54 3 (90) (532) (535) (107) (425) (74) (295) Averaged realised gains differ from those reported on the statutory basis for the impact of amortisation of policy acquisition costs attributable to realised gains and losses. These have been included in the statutory basis gains averaging calculation for the years 1998 to 2001. On the achieved profits basis deferred acquisition costs do not feature as part of the methodology. Accordingly the realised gains and losses included in the averaging process are exclusive of the amortisation of policy acquisition costs attributable to realised gains and losses. 11. Effect of Revised Economic Assumptions (Losses) profits on change in economic assumptions included within the (loss) profit on ordinary activities before tax arise as follows: UK long-term business operations Jackson National Life (including revised spread assumption) Prudential Asia Total 2001 £m (426) 1 (57) (482) 2000 £m – – – – 12. Taxation Charge The profit for the year is in most cases calculated initially at the post-tax level. The post-tax profit is then grossed up for presentation purposes at the effective rates of tax applicable to the countries and periods concerned. For Jackson National Life the profit is calculated at the pre-tax level and the effective tax rate is the rate expected to be applicable on average over the remaining lifetimes of the policies. The tax charge comprises: Tax charge on operating profit Long-term business: UK Operations* Jackson National Life Prudential Asia** Prudential Europe** General insurance and shareholders Total tax on operating profit Tax on items not included in operating profit Tax credit on short-term fluctuations in investment returns Tax effect of change of economic assumptions Tax charge on merger break fee, net of expenses (after utilisation of available capital losses) Tax on profit on Egg flotation and business disposals Total tax on items not included in operating profit Tax (credit) charge on (loss) profit on ordinary activities (including tax on actual investment returns) † Comparative figures for 2000 have been restated for the implementation of FRS 19 on deferred tax, see note 15. * Including tax relief on shareholders' portion of UK re-engineering costs borne by the main with-profits fund. ** Including tax relief on development costs where applicable. 2001 £m Restated† 2000 £m 173 127 133 (2) 431 (61) 370 (422) (167) 6 – (583) (213) 212 44 61 0 317 (29) 288 (104) – – 57 (47) 241 81 Prudential plc Annual Report 2001 NOTES ON THE ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION CONTINUED 13. Shareholders’ Funds – Segmental Analysis UK Operations Long-term business operations: Smoothed assets* Actual assets less smoothed assets General business solvency capital M&G Egg US Operations Jackson National Life (net of surplus note borrowings of £172m (£167m)) Before capital charge: Excluding assets in excess of target surplus Assets in excess of target surplus Capital charge** After capital charge Other US operations Prudential Asia Prudential Europe Other operations Goodwill*** Holding company net borrowings Other assets Total 2001 £m Restated† 2000 £m 3,775 (119) 3,656 – 329 380 4,365 2,442 463 2,905 (222) 2,683 134 2,817 1,089 90 3,887 340 4,227 135 341 426 5,129 2,298 595 2,893 (222) 2,671 85 2,756 793 82 1,624 (1,961) 126 (211) 1,546 (1,530) 0 16 8,150 8,776 † Comparative figures for 2000 have been restated for the implementation of FRS 19 on deferred tax, see note 15. * UK long-term business smoothed assets represent asset values adjusted to remove the effects of short-term volatility. ** In determining the cost of capital of Jackson National Life it has been assumed that an amount equal to 200% of the risk based capital required by the US supervisory authorities must be retained. The impact of the related capital charge is to reduce Jackson National Life's shareholders' funds by £222m (£222m). *** Total goodwill at 31 December 2001 comprises: Held within US operations relating to purchase of broker dealer and banking businesses Other operations relating to M&G and acquired Asian businesses £m 63 1,624 1,687 82 Prudential plc Annual Report 2001 14. Reconciliation of Movement in Shareholders’ Funds Operating profit (including investment return based on long-term rates of returns) Long-term business: New business Business in force General business Re-engineering costs Asia and Europe development expenses M&G Egg US broker dealer and fund management Other income and expenditure Long-term business operations Jackson National Life £m UK £m Prudential Asia £m Prudential Europe £m Total Long-term business operations £m Other operations £m Group total £m 243 377 620 (45) 167 136 303 255 160 415 8 0 8 (19) (29) 673 673 1,346 (45) (48) Operating profit (loss) before amortisation of goodwill 575 Amortisation of goodwill Short-term fluctuations in investment returns Effect of changes of economic assumptions Merger break fee, net of expenses (764) (426) 303 (3) (521) 1 396 (21) (9) (57) 1,253 (3) (1,294) (482) (Loss) profit on ordinary activities before tax (including actual investment gains and losses) Tax: Tax on operating profit (loss) Tax on short-term fluctuations in investment returns Tax on effect of change of economic assumptions Tax on merger break fee, net of expenses Total tax credit (charge) Minority interests (615) (220) 330 (21) (526) (173) 229 128 (127) 158 12 (133) 6 27 184 43 (100) 2 2 (431) 393 167 129 673 673 1,346 79 (64) (48) 75 (88) 16 (130) 1,186 (95) (1,402) (482) 338 (455) (370) 422 167 (6) 213 25 79 (19) 75 (88) 16 (130) (67) (92) (108) 338 71 61 29 (6) 84 25 (Loss) profit for the financial year (431) (177) 230 (19) (397) 180 (217) Exchange movements Development costs included above (net of tax) borne centrally Intragroup dividends (including statutory transfer) External dividends Investment in operations/changes in Prudential stake Proceeds from issues of share capital by parent company Adjustment for European new business sold by UK operations Net increase in shareholders’ capital and reserves 74 (313) (91) 178 206 (12) 3 (14) 89 62 (9) 53 8 11 (418) 14 487 (11) 418 (504) (487) 42 (504) 42 (5) (571) 12 296 5 8 (255) (371) (626) Shareholders’ capital and reserves at 1 January 2001: As previously published Restatement effects for implementation of FRS 19 on deferred tax As restated Shareholders’ capital and reserves at 31 December 2001 Analysed as: 4,227 2,671 793 82 7,773 1,060 8,833 4,227 2,671 793 82 7,773 1,003 8,776 (57) (57) 3,656 2,683 1,089 90 7,518 632 8,150 Statutory Basis shareholders’ funds 494 Additional shareholders’ interest on Achieved Profits basis 3,162 Achieved Profits basis shareholders' funds 3,656 2,364 319 2,683 402 687 1,089 58 32 90 3,318 4,200 7,518 632 632 3,950 4,200 8,150 83 Prudential plc Annual Report 2001 NOTES ON THE ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION CONTINUED 15. Implementation of FRS 19 on Deferred Taxation The Company has adopted FRS 19 on deferred taxation in its 2001 financial statements with restated comparative results for 2000. The principal impact of the change from the accounting policy applied under SSAP 15 is to provide additional deferred tax on unrealised appreciation on investments. The additional deferred tax provision is reflected in the fund for future appropriations for with-profits long-term business and in the profit and loss reserve for shareholder backed long-term business. Consistent with previous practice and the achieved profits methodology, expected future tax cash flows related to in force and new long-term business effectively continue to be discounted. The Company has chosen not to adopt the discounting option available under FRS 19 in respect of the deferred tax provisions of non long-term business operations. 16. Results Sensitivity to Alternative Assumptions (i) Estimated results for 2000 based on economic assumptions applied for the 2001 results (a) Operating profit UK Operations Jackson National Life* Prudential Asia Prudential Europe Total *Jackson National Life: Before capital charge Capital charge After capital charge Memorandum only Estimated profit from new business Pre-tax £m 208 206 156 9 579 Tax £m Post-tax £m (62) (113) (45) (3) (223) 146 93 111 6 356 132 (39) 93 Estimated pre-tax unwind of discount £m 361 198 54 7 620 (b) Shareholders' funds If the economic assumptions applied for 2001 had been in place at 31 December 2000 the achieved profits basis shareholders' funds at that date would have been lower by £315m. This represents a pre-tax loss of £482m less related tax credit of £167m. These figures are analysed by business operation in note 14. (ii) Estimated impact on 2001 results based on alternative assumptions The key assumptions that affect the Group’s results are economic, in particular expected rates of investment return and risk discount rates. The sensitivity of the 2001 results to changes in these assumptions is set out below: (a) 2001 Pre-tax operating profit from new business Pre-tax expected long-term nominal rates of investment return: Increase in rates of 1% Decrease in rates of 1% Risk discount rates: Increase in rates of 1% Decrease in rates of 1% (b) 31 December 2001 shareholders' funds Pre-tax expected long-term nominal rates of investment return: Increase in rates of 1% Decrease in rates of 1% Risk discount rates: Increase in rates of 1% Decrease in rates of 1% Group Total £m 105 (99) (72) 83 824 (779) (494) 592 17. UK Re-engineering Costs Details of the re-engineering costs charged in the year are explained in note 8 on page 54. After including amounts borne by the main with-profits fund but attributed to shareholders, the costs recognised on the achieved profits basis were £64m. 18. Development Expenses Development expenses (excluding Asia regional head office costs) were up from £21m to £48m largely due to branding and re-launch costs of our operations in Japan, and higher development expenses in Europe including costs of establishing our business in Germany. 84 Prudential plc Annual Report 2001 THE ACHIEVED PROFITS BASIS OF FINANCIAL REPORTING The achieved profits basis of financial reporting is based on conventional accounting principles and recognises profit as it accrues over the life of an insurance contract. Although total profit from each contract calculated under this method is the same as under the modified statutory basis of reporting used for the main accounts, the timing of profit recognition is advanced. The achieved profits basis can be illustrated by considering an individual contract. Using prudent best estimate assumptions of the main elements of future income and expenditure – investment return, claims, lapses, surrenders and administration expenses – the total profit expected to be earned from the contract can be estimated at the time of its sale. The total profit expected to be earned is then allocated to individual financial years by application of a discount rate, which allows for both the time value of money and the risk associated with the future shareholder cash flows. Provided that the actual outcome is in line with the original assumptions, profits will be earned in each accounting period as the discount rate unwinds. The balance of profit not allocated to future years is recognised in the year of sale and is known as the profit from new business. The unwind of the discount rate and variances between actual and assumed experience during the remainder of the contract period produce the profit on business in force. The additional profit recognised at an earlier stage under the achieved profits method is retained within the long-term funds and is known as the shareholders’ accrued interest in the long-term business. The achieved profits basis is designed to report profit which reflects business performance during the year under review, particularly new business sales and fluctuations between actual and assumed experience. The use of the achieved profits basis does not affect either the cash surpluses which are released to shareholders’ funds from the long- term funds, which continue to be determined by the directors following statutory actuarial valuations of the funds, or amounts available for dividend payments to shareholders. The additional profit recognised using the achieved profits basis is represented by the shareholders’ accrued interest in the long-term business and, when combined with shareholders’ funds reported on the statutory basis, provides an improved measure of total shareholders’ funds of the Group. INDEPENDENT AUDITORS’ REPORT ON THE ACHIEVED PROFITS BASIS SUPPLEMENTARY INFORMATION TO THE MEMBERS OF PRUDENTIAL PLC We have reviewed the supplementary information on pages 75 to 84 which have been prepared on the basis set out in note 1 on page 77. Respective Responsibilities of Directors and Auditors The directors are responsible for the preparation of the Annual Report, including as described on page 25, the financial statements and supplementary information. Our responsibilities are outlined on page 71. Basis of Opinion Our review included examination, on a test basis, of evidence relevant to the amounts and disclosures in the supplementary information. It also included tests of calculation and of the extraction of data from the underlying records. Opinion In our opinion, the achieved profits basis Group profit for the year ended 31 December 2001 and shareholders’ interest in the long- term business at that date have been properly prepared on the basis of the assumptions set out on page 77 and in accordance with the methodology and disclosure requirements contained in the guidance on ‘Supplementary Reporting for long-term insurance business (the achieved profits method)’, issued by the Association of British Insurers in December 2001. KPMG Audit Plc Chartered Accountants Registered Auditor London 14 March 2002 85 Prudential plc Annual Report 2001 SHAREHOLDER INFORMATION Financial Calendar Annual General Meeting Payment of 2001 final dividend Announcement of 2002 interim results Payment of 2002 interim dividend Analysis of Registered Shareholder Accounts 31 December 2001 Size of shareholding Number of shareholder accounts 36 238 174 731 477 3,366 5,160 31,731 43,023 84,936 Over 10,000,000 1,000,001 – 10,000,000 500,001 – 1,000,000 500,000 100,001 – 100,000 50,001 – 50,000 10,001 – 10,000 5,001 – 5,000 1,001 – 1,000 1 – Total Shareholder Enquiries Lloyds TSB Registrars The Causeway Worthing West Sussex BN99 6DA Tel: 0870 6000190 Fax: 0870 6003980 Textel: 0870 6003950 (for hard of hearing) 9 May 2002 29 May 2002 24 July 2002 28 November 2002 % 0.04 0.28 0.20 0.86 0.56 3.96 6.08 37.36 50.66 Number of shares 782,283,106 698,257,673 124,768,568 158,807,619 33,900,868 67,154,472 36,284,029 71,342,187 21,021,248 % 39.24 35.02 6.26 7.96 1.70 3.37 1.82 3.58 1.05 100.00 1,993,819,770 100.00 Sharedealing Facilities Stockbrokers Cazenove & Co. offer a postal sharedealing service to Prudential shareholders at competitive commission rates. For details telephone 020 7606 1768 or write to 12 Tokenhouse Yard, London EC2R 7AN. 86 Prudential plc Annual Report 2001 HOW TO CONTACT US Prudential plc Laurence Pountney Hill London EC4R 0HH Tel: 020 7220 7588 www.prudential.co.uk Sir Roger Hurn Chairman Jonathan Bloomer Group Chief Executive Philip Broadley Group Finance Director Geraldine Davies Group Corporate Relations Director Jane Kibbey Group Human Resources Director Peter Maynard Group Legal Services Director & Company Secretary Prudential UK Insurance Operations 250 Euston Road London NW1 2PQ Tel: 020 7334 9000 Fax: 020 7334 6334 www.pru.co.uk Mark Wood Chief Executive Prudential Corporation Asia Suites 2910-14 Two Pacific Place 88 Queensway Hong Kong Tel: 00 852 2918 6300 Fax: 00 852 2525 7522 www.prudentialasia.com Mark Tucker Chief Executive Analyst Enquiries Tel: 020 7548 3537 Fax: 020 7548 3699 E-mail: investor.relations@prudential.co.uk Rebecca Burrows Director of Investor Relations Media Enquiries Tel: 020 7548 3721 Shareholder Enquiries Lloyds TSB Registrars The Causeway Worthing West Sussex BN99 6DA Tel: 0870 600 0190 Fax: 0870 600 3980 Textel: 0870 600 3950 M&G Laurence Pountney Hill London EC4R 0HH Tel: 020 7626 4588 www.mandg.co.uk Michael McLintock Chief Executive Egg plc 1 Waterhouse Square 142 Holborn Bars London EC1N 2ST Tel: 020 7526 2500 Fax: 020 7526 2665 www.egg.com Paul Gratton Chief Executive Officer Prudential Europe Laurence Pountney Hill London EC4R 0HH Tel: 020 7220 7588 Fax: 020 7548 3526 Mark Wood Chief Executive Jackson National Life 1 Corporate Way Lansing Michigan 48951 United States Tel: 00 1 517 381 5500 www.jnl.com Clark Manning President & Chief Executive Officer Prudential public limited company. Incorporated and registered in England and Wales. Registered office: Laurence Pountney Hill, London EC4R 0HH. Registered number 1397169. Prudential plc is a holding company, subsidiaries of which are regulated by the FSA. Design and typesetting by CGI BrandSense Printing by Litho-Tech Coated paper: All of the pulp used is from renewable timber produced on a fully sustainable basis and bleached without using chlorine gas. Uncoated paper: Contains a minimum of 50% recycled fibre, with the balance from fully sustainable resources, and bleached without using chlorine gas. www.prudential.co.uk PRUDENTIAL PLC REGISTERED OFFICE: LAURENCE POUNTNEY HILL LONDON EC4R 0HH 

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