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Public Storage

psa · NYSE Real Estate
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Ticker psa
Exchange NYSE
Sector Real Estate
Industry REIT - Industrial
Employees 5001-10,000
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FY2008 Annual Report · Public Storage
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PUBLIC STORAGE

2 0 0 8

A N N U A L

R E P O R T

WA
91
WA
91

OR
39
OR
38

CO
60
CO
60

NV
24
NV
22

UT
7
UT
7

AZ
37
AZ
37

CA
374
CA
368

HI
8
HI
7

MN
44
MN
44

WI
16
WI
16

IL
123
IL
123

MS
1
MS
1

MI
43
MI
43

IN
31
IN
31

TN
27
TN
33
AL
22
AL
22

OH
30
OH
30

KY
7
KY
7

GA
92
GA
90

MO
38
MO
38

LA
9
LA
9

NE
1
NE
1

KS
22
KS
22

OK
8
OK
8

TX
236
TX
235

PA
28
PA
28

VA
78
VA
78
NC
69
NC
69

SC
40
SC
40

FL
191
FL
191

NH
2
NH
2

NY
62
NY
61

MA
RI
MA
CT
RI
CT
NJ
NJ
DE
MD
DE
MD

19
2
19
14
2
14
56
5
56
5
56
55

SWEDEN
27

DENMARK
10

UNITED
KINGDOM
20

NETHERLANDS
37
BELGIUM
21

GERMANY
11

FRANCE
55

P RO PE RT I E S (as of December 31, 2008)

Location

Number 
of Properties(1)

Net Rentable 
Square Feet

Location

Number 
of Properties(1)

Net Rentable 
Square Feet

UNITED STATES
Alabama
Arizona
California
Colorado
Connecticut
Delaware
Florida
Georgia
Hawaii
Illinois
Indiana
Kansas
Kentucky
Louisiana
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Nebraska
Nevada
New Hampshire
New Jersey
New York
North Carolina

22
37
374
60
14
5
191
92
8
123
31
22
7
9
56
19
43
44
1
38
1
24
2
56
62
69

890,000
2,259,000
24,129,000
3,810,000
869,000
306,000
12,511,000
5,964,000
555,000
7,800,000
1,926,000
1,310,000
330,000
608,000
3,290,000
1,179,000
2,755,000
2,990,000
63,000
2,144,000
46,000
1,561,000
132,000
3,524,000
3,997,000
4,775,000

UNITED STATES (cont.)
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
Tennessee
Texas
Utah
Virginia
Washington
Wisconsin

30
8
39
28
2
40
27
236
7
78
91
16

1,860,000
428,000
2,006,000
1,867,000
64,000
2,155,000
1,528,000
15,493,000
440,000
4,453,000
6,028,000
1,030,000

Totals

2,012

127,075,000

EUROPE
Belgium
Denmark
France
Germany
Netherlands
Sweden
United Kingdom

Totals

Grand Totals

21
10
55
11
37
27
20

181

2,193

1,254,000
502,000
2,901,000
552,000
1,977,000
1,437,000
970,000

9,593,000

136,668,000

(1) Storage and properties combining self-storage and commercial space.

SELECTED FINANCIAL HIGHLIGHTS

Revenues:

Rental income and ancillary operations
Interest and other income
Total revenues

Expenses:

Cost of operations  
Depreciation and amortization
General and administrative
Interest expense

For the year ended December 31,

2008 (1)

2007 (1)

2006 (1)

2005

2004

(Amounts in thousands, except per share data)

$ 1,709,452 $ 1,803,082 $ 1,347,267 $ 1,041,528 $ 950,600
5,391
955,991

11,417
1,814,499

31,799
1,379,066

16,447
1,057,975

36,155
1,745,607

580,577
414,188   
62,809
43,944
1,101,518

657,743
622,400   
59,749
63,671
1,403,563

496,257
437,555
84,661
33,062
1,051,535

376,526
195,824
21,115
8,216
601,681

360,256
182,663
18,813
760
562,492

Income from continuing operations before  
equity in earnings of real estate entities,
gain on disposition of an interest in 
Shurgard Europe, gain (loss) on disposition 
of real estate investments and casualty gain
or loss, foreign currency exchange (loss) gain
and minority interest in income

Equity in earnings of real estate entities
Gain of disposition of an interest in 

Shurgard Europe

Gain (loss) on disposition of real estate 

investments and casualty gain or loss, net

Foreign currency exchange (loss) gain 
Minority interest in income  
Income from continuing operations
Discontinued operations and cumulative 

effect of change in accounting principle 

Net income

Per Common Share:
Distributions: 
Regular
Special

Net income - basic
Net income - diluted
Weighted average common shares - basic
Weighted average common shares - diluted

$

$
$
$
$

644,089
20,391

344,685

(8,665)
(25,362)
(38,696)
936,442

(1,266)
935,176 $

410,936
12,738

327,531
11,895

456,294
24,883

393,499
22,564

—

—

—

—

5,212
58,444
(29,543)
457,787

2,177
4,262
(31,883)
313,982

1,182
—
(32,651)
449,708

67
—
(49,913)
366,217

(252)

(4)
457,535 $ 314,026 $ 456,393 $ 366,213

6,685

44 

2.20 $
.60 $
4.21 $
4.19 $

2.00 $
— $
1.18 $
1.17 $

2.00 $
— $
0.33 $
0.33 $

1.90 $
— $
1.98 $
1.97 $

168,250
168,883

169,342
170,147

142,760
143,715

128,159
128,819

1.80
—
1.39
1.38
127,836
128,681

Balance Sheet Data:
Total assets
Total debt
Minority interest
Shareholders’ equity

$ 9,936,045 $ 10,643,102 $11,198,473 $ 5,552,486 $ 5,204,790
643,811 $ 1,069,928 $ 1,848,542 $ 149,647 $ 145,614
$
$
506,688 $ 506,030 $ 253,970 $ 428,903
364,417 $
$ 8,715,464 $ 8,763,129 $ 8,208,045 $ 4,817,009 $ 4,429,967

Cash Flow Information:
Net cash provided by operating activities
Net cash provided by (used in) investing 

activities

Net cash used in financing activities

$ 1,059,225 $ 1,027,605 $ 753,140 $ 673,150 $ 593,743

340,013 $

(261,876) $ (473,630) $ (452,425) $ (156,066)
$
$ (966,360) $ (1,061,457) $ (228,095) $ (102,969) $ (276,255) 

(1) The significant increase in our revenues, cost of operations, depreciation and amortization, and interest expense in 2006 and 2007, and the

significant increase in total assets, total debt and shareholders’ equity in 2006, is due to our acquisition of Shurgard Storage Centers in August
2006.  The significant decrease in our revenues, cost of operations, depreciation and amortization, and interest expense in 2008, and the
significant decrease in total assets, total debt and shareholders’ equity in 2008, is due to our disposition of an interest in, and deconsolidation
of, Shurgard Europe on March 31, 2008.  See Note 3 to our December 31, 2008 consolidated financial statements for further information.

TO OUR SHAREHOLDERS

D

espite  the  challenging  economic  conditions  and  the  tremendous  dislocations  in  the  financial
markets, our company continued to grow in 2008.  Net income per share increased from $1.17
to  $4.19  and  funds  from  operations  (FFO)(1) per  share  increased  from  $4.97  to  $5.07.    Most
important, our intrinsic (2) or franchise value per share continued to improve. We measure our progress per
share, since changes in absolute size mean little unless translated into additional value per share.  Our growth
this year was achieved even though we reduced our financial leverage.  As important, we are well positioned
going  into  2009  to  take  advantage  of  opportunities  resulting  from  the  turbulent  credit  markets  and  to
withstand the challenges they present.

Below I will expand on each of these points in greater detail, but in summary:
• Our  U.S.  self-storage  operations  grew  revenues  and  net  operating  income  (NOI)  by  4%  and  5%,
respectively. Same Store revenue and NOI growth was about 3%.  These growth rates are down from
prior years and will be lower in 2009.

• Our  European  self-storage  operations  grew  revenues  and  NOI  by  9%  and  15%,  respectively.    Same
Store  revenues  and  NOI  increased  by  2%  and  6%,  respectively,  down  substantially  from  last  year’s
growth of 9% for revenues and 21% for NOI.  Europe’s growth has declined much faster than the U.S.
and will be lower in 2009.

• Our U.S. commercial property operations grew revenues and NOI by just over 2%.  This is about the

same as last year and we expect they will be lower in 2009.

Businesses
In last year’s report I described each of our businesses.  Nothing much changed in 2008 other than the sale
of an equity interest in Shurgard Europe to the New York Common Retirement Fund (NYCRF).  The details
of this transaction are in the notes to the financial statements, but I will summarize here.  We sold 51% of
Shurgard Europe for $600 million, resulting in a large “book gain” of about $350 million.  Post transaction,
Public Storage and NYCRF jointly oversee the business and participate in major decisions, just like a board
of  directors,  but  the  local  management  team  continues  to  run  the  day-to-day  operations.   There  are  no
preferred returns or incentive fees to either of us.  Both Public Storage and NYCRF own equity interests with
the  same  economic  characteristics.    We  do  receive  a  “licensing  fee”  of  1%  of  all  revenues  for  use  of  the
Shurgard name and interest of 7.5% per year on our 400 million euro loan.  We are essentially partners.  Our
long-term goal is to take Shurgard Europe public and maintain our equity interest.  Just as PS Business Parks
constitutes our investment in U.S. office and industrial properties, Shurgard Europe is our investment in
European self-storage.  Our loan is not a long-term investment, has a maturity date of March 2010 and is
denominated in euros.  We reflect changes in the exchange rate between euros and dollars in our income
statement for the loan.

Summary of Financial Results
In 2008, total revenues were essentially flat at $1.75 billion and net income increased to $708 million.
Both were impacted by the sale of an interest in Shurgard Europe.  In addition, we incurred a foreign
currency loss of $25 million on our loan to Shurgard Europe compared to a $58 million currency gain in
2007.

(1)  See accompanying schedule “Computation of Funds from Operations” for a definition.
(2)  See Public Storage, Inc. 2006 Annual Report letter to shareholders for a discussion of “intrinsic value.”

Our funds from operations per share increased from $4.97 in 2007 to $5.07 in 2008.  Excluding items
associated with foreign currency gain, Shurgard integration costs and other non-cash charges, the per share
amounts increased by 10% from $4.73 in 2007 to $5.18 in 2008.  These comparisons are reflected in the
table below.

Funds From Operations (FFO)

FFO per common share prior to adjustments for 
the following items
Foreign currency exchange gain (loss)
Shurgard acquisition integration costs
Cost associated with the sale of Shurgard Europe
Termination of contract and development projects
EITF Topic D-42 gains/(charges)
Other

Year ended December 31,

2008

2007

$ 5.18
(0.15)
—
(0.17)
(0.02)
0.21
0.02 

$ 4.73
0.34
(0.03)
—
(0.01)
—
(0.06)

FFO per common share, as reported

$ 5.07

$ 4.97

Operating earnings were $1.2 billion for 2008 about the same as 2007 due to the sale of 51% of Shurgard
Europe, and are broken down as follows.

Operating Earnings(1)

Amounts in millions

U.S. self-storage operations
European self-storage operations (2)
Commercial properties (3)
Ancillary operations

Operating earnings

2008

$1,031
62
69
59

$1,221

2007

$ 980
102
63
55

$1,200

(1) Operating earnings exclude the impact of other items which reduced net income approximately $286 million and $743

million in 2008 and 2007, respectively, in reconciling from operating earnings to our net income.  Such items are comprised 
of interest income, depreciation and amortization expense, general and administrative expense, interest expense, equity in 
earnings of real estate entities (except for our pro rata share of PS Business Parks’ and Shurgard Europe’s pre-depreciation
net income, which is included in operating earnings), casualty gains and losses, gains on disposition, foreign currency gains
and losses, minority interest in income, cumulative effect adjustments and discontinued operations.

(2) Reflects pro rata share of Shurgard Europe’s operations; a 51% interest was sold in March 2008.
(3) Reflects pro rata share of PS Business Parks and wholly owned Public Storage commercial properties.

Self-Storage Operations
When  evaluating  our  store  operations,  we  bifurcate  our  domestic  properties  into  two  groups—“Same
Store” and other.

The Same Store operations consist of those properties operated by the Company for the last three years that have
achieved  a  stabilized  occupancy  level.    Properties  that  are  either  under  redevelopment,  recently  acquired  or
developed are in “other properties.”  We consider the measurement of Same Store operations as a key barometer
of both the fundamental strength of our business and the efficacy of our personnel and operating strategies.

We use certain metrics to evaluate our performance, the most important being revenue per available square
feet, or “REVPAF,” and gross profit margin.  REVPAF measures how much revenue is generated per foot we
have to lease.  We manage growth in REVPAF, balancing increased pricing with higher customer volumes
(occupancy).  Also impacting REVPAF are product quality, customer sales and service and local competition.
Gross profit margin reflects how capable we are at generating more revenue while controlling expenses.  Both
REVPAF and gross profit margin increased across all portfolios last year, resulting in higher net operating
income.

U.S. Same Store
Europe Same Store (1)
Other properties–U.S. 

U.S. Same Store
Europe Same Store (1)
Other properties–U.S. 

U.S. Same Store
Europe Same Store (1)
Other properties–U.S. 

Amounts in millions

U.S. Same Store
Europe Same Store (1)
Other properties–U.S. 

REVPAF
(Per sq. ft.)

Weighted Average Occupancy

Gross Profit Margin

Net Operating Income
(Before depreciation)

2008

$11.72
$25.34
$11.31

2008

89.5%
86.5%
84.4%

2008

67.9%
61.9%
65.4%

2008

$909
$ 84
$122

2007

$11.45
$24.95
$10.83

2007

89.5%
89.8%
80.0%

2007

67.4%
59.7%
61.9%

2007

$880
$ 80
$101

(1) Amounts with respect to Europe are on a constant exchange rate basis using the 2008 exchange ratios. The 2008 Europe data 

represents historical data; a 51% interest was sold in March 2008.

Overall, the domestic portfolio performed reasonably well in 2008, as we achieved higher REVPAF through
rental rates, offset in part by higher promotional discounting.  Same Store expenses were modestly higher
at 1% as higher property taxes and property payroll expenses were offset by lower media advertising costs.
The  acquired  Shurgard  properties  continued  to  benefit  from  our  pricing  and  promotional  strategies;
however,  we  do  not  expect  any  further  merger  benefits  in  2009.    Our  recently  acquired,  developed  and
redeveloped properties continue to lease up, generating higher revenues.  In Europe, our operating team
continued to implement best practices, improving operating efficiency and operating margins.  Similar to
the  U.S.,  year-end  occupancies  and  “asking”  rents  were  below  prior  year.   This  sets  the  stage  for  a  very
challenging 2009.

Commercial Properties
Our  investment  in  commercial  properties  consists  of  our  46%  equity  interest  in  PS  Business  Parks
(PSB) and our wholly owned properties, which are generally contiguous to our self-storage properties.
We  own  one  million  square  feet  directly  and  another  nine  million  square  feet  indirectly  through  our
investment in PSB.  

The  Same  Store  performance  metrics  used  for  self-storage  are  applicable  to  commercial  properties.
Operating performance for the commercial properties was solid in 2008.  Fortunately, we haven’t grown the
portfolio much the past two years due to the underwriting discipline of Joe Russell, PSB’s CEO.

REVPAF / Gross Profit Margin / Occupancy(1)

REVPAF
Gross profit margin
Weighted average occupancy 

(1) Reflects pro rata share of PS Business Parks and wholly owned Public Storage properties.

Commercial Property 
Net Operating Income

Amounts in millions

PS Business Parks(1)
Public Storage

Net operating income before depreciation 
Maintenance capital expenditures(2)

Operating cash flow

2008

2007

$13.82
68.8%
92.4%

$13.47
68.1%
93.3%

2008

$60
9

69
(15)

$54

2007

$ 54
9

63
(17)

$ 46

(1) Reflects Public Storage’s pro rata share of PS Business Parks’ funds from operations.
(2) Reflects Public Storage’s pro rata share of PS Business Parks’ recurring capital improvements, tenant improvements and 

lease commissions.

We expect a challenging commercial property market in 2009 as a result of lower “asking” rents, increased
concessions and more customer failures. We have the management team to deal with these challanges and to
improve our competitive position.

Summary of Operating Results
Overall, our operating results were satisfying in 2008 across all portfolios.  We continued to refine our
marketing, pricing and operating strategies, as well as our personnel.  As with most good companies, we
continually  try  to  “raise  the  bar,”  so  there  are  always  opportunities.    We  have  a  solid  operating
management  team,  but  I  think  we  can  improve  over  the  course  of  2009.    Despite  the  challenging
economic environment, we are stepping up our investment in technology, operating systems and people
in  2009.    We  hope  to  expand  upon  our  competitive  advantages  while  some  of  our  competitors  are
struggling.  

Capital Markets 
In prior letters I have explained our rationale for “leveraging” our company with perpetual preferred
stock  instead  of  debt.    I  have  also  explained  its  principal  attributes:    a  permanent  fixed  rate
structure,  we  can  call  it  after  five  years  without  penalty  and  no  financial  covenants.    Like  debt,
preferred  stock  has  a  fixed  return,  but  no  recourse  against  the  Company’s  assets  and  no  maturity
date.  Accordingly, for purchasers of preferred stock it is riskier than debt and they demand a higher
return (coupon rate) than if they purchased debt.  

Let’s assess the wisdom of this financial strategy in the context of the dramatic changes in the global
capital markets this year. To understand the turbulent change in the cost of capital, it is important to
put things in context.  In the first quarter of 2007, by any measure, the real estate industry reached a
zenith.  Our Company’s stock traded above $110 per share, while the newspapers headlined Blackstone
Group’s $30 billion acquisition of Equity Office Properties (the largest REIT in America at the time)
at  record  high  prices  with  Blackstone’s  concurrent  re-sale  of  some  properties  at  even  higher  prices.
Real  estate  in  the  public  and  private  markets  was  “selling”  at  sub  4%  yields,  while  ten-year  U.S.
Treasuries were yielding about 5%.  What was happening in the housing market—buy today, finance
100% with easy terms and low rates, sell tomorrow at a profit—was happening in the commercial real
estate market.

Commercial mortgage debt could be issued at 40 to 50 basis points over ten-year swap treasuries,
historical lows.  Convertible debt, a funding source not typically utilized by REITs, was issued at
rates  of  1%-2%.    Logically,  companies  took  advantage  of  the  abundant  supply  of  inexpensive
capital.  They in turn deployed this cheap capital into an already over-heated commercial real estate
market, bidding prices ever higher with each deal.  For the really aggressive, they deployed capital into
property  development  and  large  “land  banks,”  double  leveraging  their  investments  with  joint
venture  equity  and  additional  leverage  inside  the  joint  venture,  i.e.,  turbo  leverage.    Similar  to
private  equity  sponsors,  various  fees  were  charged  to  these  structures,  which  rolled  into  income

statements  and  earnings  guidance,  incentivizing  management  teams  to  raise  even  more  turbo
leverage.  Hundreds of billions of dollars were raised in a period of just two years.

Like the “dot com” bubble, investors thought that “it is different this time” and that they could always
sell out to the “greater fool.”  But the bubble burst.  Equity investors, joint venture partners and lenders
are now asking, “What was I thinking?”

Similar to other bubbles that have burst, capital quickly becomes scarce and expensive.  Everyone heads
to the fire escape at the same time.  Now there is a dearth of capital for commercial real estate, and what
is available is very expensive with much more onerous terms.  Secured mortgage debt, rated AAA, now
trades  at  15%+  yields.    The  convertible  debt  for  some  issuers  is  trading  at  over  20%  yields.    Sales
transactions are down over 80% from last year.  As bad as it is in the U.S., it is worse in Europe, directly
impacting  Shurgard  Europe’s  ability  to  grow.    For  those  who  participated,  the  destruction  of
shareholder  value  is  immense.    Some  will  not  recover  and  those  that  survive  will  need  years,  if  not
decades,  to  restore  lost  value.    A  simple  analysis  highlights  the  problem  facing  many  management
teams of public companies (this applies to private equity investors as well).

Assume  Company  A  acquired  a  property  in  2006  generating  $100  of  net  income  at  a  6%  income
capitalization rate (cash flow yield) and financed 70% of the purchase with 5% interest only debt.  They
pay $1,667 for the property, invest cash of $500 and borrow the balance.  Their cash-on-cash return on
the equity is 8% which is not bad in a 5%-6% interest rate world (18 months ago).  Investors, observing
this financial alchemy, gladly pay 20 times earnings or $833 for the incremental cash flow, resulting in
a 67% increase in the company’s equity value.

Fast forward to today when the debt comes due.  The property will probably only generate $90 of net
income (lower due to the recession) and the income capitalization rate used for a new loan to refinance
the old loan is 10%, loan to value is reduced to 60% and the interest rate is increased to 8%.  Company
A now needs $627 to pay down its loan in order to get it refinanced.  Now the invested equity capital is
$1,127  and  the  cash-on-cash  return  is  4%.    This  is  terrible  in  today’s  15%-20%  equity  return
environment.  Where does the company get $627 for the loan pay down?  Sell unencumbered assets at
a 30%-40% discount from where they were purchased two to three years ago, borrow money on onerous
rates and terms, sell common stock at distressed prices?  These are exactly the issues facing many real
estate  management  teams  today  and  investors  know  that.    Uncertainties  regarding  both  the  ability  to
obtain this $627 additional capital and the cost and terms of the capital have driven share prices down
70%-90% for some companies.

We have not escaped collateral damage.  We issued our last series of preferred stock in July 2007 at a
7%  coupon.    Today  our  various  preferred  issuances  trade  at  9%-11%  yields.    PS  Business  Parks'
preferreds trade at 10%-12% yields.  We probably can’t issue any new preferred stock today, regardless
of rate.  As noted earlier, when someone yells “fire,” everyone heads for the exit at the same time and
our common and preferred shares have been caught up in the mad dash.  Operating from a position

of a “fortress balance sheet,” we are seizing this opportunity and repurchasing our preferred stock at
significant  discounts  to  issue  price  and,  unlike  repurchasing  debt  at  a  discount,  without  generating
taxable income.

We have operated for the last 16 years (since 1992) as if the capital markets might close the next day, as
it  did  for  all  real  estate  companies  during  the  savings  and  loan  crisis  (remember  the  Resolution Trust
Corporation or RTC).  The lessons of that period caused us to seek a different form of “leverage” than
traditional debt.  Our first preferred stock issuance carried a coupon of 10% and we were happy to get
the money.  It allowed us to pay off most of our debt and we haven’t looked back since.  During the past
16 years, we paid a much higher coupon rate for the preferred stock compared with the rate we would
have  paid  to  issue  short-term  debt,  probably  an  additional  2%  per  year.    I  estimate  we  probably  paid
$600-$700 million more in preferred dividends over the 16 years than if we had used traditional debt or
about $4 per share.  We consider this a small price to pay for peace of mind.  Were the capital markets
to remain closed for the next ten years, we could operate our business and pay off what debt we do have.
Our financial position also has intangible benefits.  We are able to hire and retain better people, focus
our attention and energy on our businesses and gain market share, while enjoying an outstanding and
long-standing relationship with our primary bank, Wells Fargo.  There is a further silver lining to the
“premium” we paid all these years.  Real estate prices are coming down dramatically, and we should have
abundant opportunities to deploy significant capital in a value enhancing manner.  I am fairly confident
that over the next couple of years we will be able to more than make up the $4 per share.  Having taken
the road less traveled by others, we are a better company.

Leverage–Why?
The long discussion of preferred stock leads to an obvious question—why does Public Storage or any
company  use  leverage?    The  benefit  of  leverage  to  an  owner  depends  upon  its  terms  and  amount
relative to the owner’s equity.  While some argue that high leverage adds significantly to owner returns
because  of  the  tax  benefits  and  lower  commitment  of  “owner  capital”  to  fund  the  business,  they
generally overlook the “risks” associated with leverage.  A dollar of operating cash flow in a company
with  no  leverage  is  worth  far  more  than  the  same  dollar  of  operating  earnings  “trapped”  inside  a
company  with  90%  leverage.    In  the  latter,  earnings  have  to  be  sufficient,  year  in  and  year  out,  to
service  the  interest  or  preferred  dividend  requirement  to  those  providing  the  leverage.    While  it  is
usually  easy  to  “leverage  up”  and  grow  without  additional  owner  equity  in  a  benign  economic
environment,  leverage  often  proves  to  be  a  “dagger  in  the  heart”  for  many  companies  during  an
economic  downturn.    In  today’s  economic  climate,  with  over  8%  unemployment  and  virtually  no
access to capital except for those companies highly rated, leverage may prove fatal for many.

At Public Storage, we seek to maximize the benefits of leverage and mimimize its risks by using “low
risk” leverage in the form of preferred stock.  We treat our preferred stock shareholders as partners in
a priority position, working hard to make sure we generate more than enough operating earnings to
pay their preferred returns.  However, should we fail, their dividends will “accrue but not be paid”
and they will appoint two Trustees to our Board.  We won’t go into bankruptcy or have our properties

foreclosed upon.  This provides us a margin of safety in case of unforseen events. We try to immunize
our company from the vagaries of the capital markets.

Shurgard Europe
Last year I outlined the significant growth opportunities for self-storage in Europe and how we would
participate through our equity investment in Shurgard Europe.  At that time, we were concluding our
transaction with NYCRF and our business plan was:
• Continue to drive Same Store revenue and operating income.
• Continue to integrate U.S. best practices into the European operations.
• Continue to grow the platform, primarily through development of new properties.
•
•

Acquire our joint venture partner’s interest in about 80 properties.
Secure a new bank credit facility to fund these activities and refinance the intercompany loan (total
of about one billion dollars).

We approached each aspect of our plan with great zeal; however, by August it became clear that the debt
markets  were  changing  dramatically  in  Europe  and  that  we  should  terminate  all  development  activity.
During the balance of this year, we terminated projects and reduced staffing.  In 2009, we will complete
the balance of properties under development and work to either refinance or pay off the debt related to
our joint venture interests.  As always, we will work hard to create value from our 200-store platform.  By
early 2010, we plan to refinance the 400 million euro intercompany loan (market conditions permitting).

Unlike the U.S., in Europe there has never been an established market for preferred stock, especially for real
estate companies.  Accordingly, Shurgard Europe will depend on the debt markets (just bank debt at this
time, but eventually public debt) for capital.  Regardless, we expect it will be conservatively structured.

We expect a challenging operating environment in 2009.  Like in the U.S., customers are extremely price
sensitive, moving/relocation activity is much lower and customer awareness of our product is still low.
Growth  in  Europe  will  occur  at  a  much  slower  pace  than  prior  years.  Steven  De  Tollenaere  and  his
management team have made some tough decisions over the past year in view of the changing economic
climate, especially the termination of further property development. They have created significant value
for Public Storage shareholders since we acquired Shurgard and they have positioned the business well
for today’s environment.

Executive Compensation
We paid over $30 million in executive compensation in 2008–a record.  This is big time money for us
and so some explanation is warranted.

Our  goal  is  long-term  wealth  creation  both  for  you  the  owners  and  the  management  team.    The
management  team  participates  in  the  value  created  for  owners.   We  are  fortunate  to  have  a  Board  of
Trustees that has significant equity ownership, understands the business and doesn’t need a consultant to
help them think.

We measure changes in shareholder value by sustainable improvements in free cash flow per share
and    our  competitive  position,  not  short-term  changes  in  our  share  price.    These  are  generally
accomplished by hiring and motivating excellent people, making wise capital allocation decisions,
maintaining financial strength and constant risk management.  

In 2008, we achieved the final big goal of our 2006 acquisition of Shurgard, which was to monetize 51%
of  our  interest  in  Shurgard  Europe  on  price,  terms  and  structure  that  realized  significant  value  for  the
shareholders.    It  was  a  “home  run”  from  the  Trustees’  perspective  and  they  awarded  management
commensurately.

Conclusion
Last year I ended my letter to you with “. . . Demand for your product is not directly dictated by the
general economy but by recurring lifestyle changes . . . . ”  I was wrong.  While our business may well
be  recession-resistant,  it  is  certainly  not  recession-proof.  Our  customers  are  susceptible  to  severe
economic  downturns.    On  average,  given  our  geographic  diversity,  most  “normal”  economic
downturns don’t severely impact our results.  Generally, at any point in time, some part of the country
is “slow.”  Today, the entire country is slow.  Like most companies, we haven’t experienced this kind
of  economic  climate.    However,  as  shareholders,  you  should  probably  not  lose  sleep.    Our  financial
profile is designed for these kinds of economic headwinds and I think when they pass, we will have
improved our competitive position.

My view on the real estate industry is far more jaundiced.  There are two major headwinds facing the real
estate industry—poor operating fundamentals and “closed” capital markets.  You couldn’t pick two bigger
Achilles’ heels. Many companies are turning into what Warren Buffett would call “cigar butt” investments,
i.e., they are cheap but there are only one or two puffs remaining.  Many real estate companies will need to
be recapitalized.  In the meantime, these headwinds will continue to weigh on share prices, including ours.

Ronald L. Havner, Jr.
President and Chief Executive Officer 
February 28, 2009 

CUMULATIVE TOTAL RETURN

Public Storage, S&P 500 Index and NAREIT Equity Index

December 31, 2003 - December 31, 2008

$300

$250

$200

$150

$100

$ 50

$

0

Public Storage 
S&P 500 Index
NAREIT Equity Index

12/31/03

12/31/04

12/31/05

12/31/06

12/31/07

12/31/08

12/31/03

12/31/04

12/31/05

12/31/06

12/31/07

12/31/08

Public Storage 

S&P 500 Index

$100.00

$133.21

$166.69

$245.71

$189.67

$212.25

$100.00

$110.88

$116.33

$134.70

$142.10

$89.53

NAREIT Equity Index

$100.00

$131.58

$147.59

$199.33

$168.05

$104.65

The graph set forth above compares the yearly change in the Company’s cumulative total shareholder return on its Common Stock
for the five-year period ended December 31, 2008 to the cumulative total return of the Standard & Poor’s 500 Stock Index (“S&P
500 Index”) and the National Association of Real Estate Investment Trusts Equity Index (“NAREIT Equity Index”) for the same
period (total shareholder return equals price appreciation plus dividends).  The stock price performance graph assumes that the value
of the investment in the Company’s Common Stock and each index was $100 on December 31, 2003 and that all dividends were
reinvested.  The stock price performance shown in the graph is not necessarily indicative of future price performance.

Computation of Funds from Operations (unaudited)
Funds from operations (“FFO”) is a term defined by the National Association of Real Estate Investment
Trusts (“NAREIT”).  FFO is a non-GAAP financial measure.  FFO is generally defined as net income
before depreciation with respect to real estate assets and gains and losses on real estate assets.  FFO is
presented because management and many analysts consider FFO to be one measure of the performance
of  real  estate  companies.  In  addition,  we  believe  that  FFO  is  helpful  to  investors  as  an  additional
measure of the performance of a REIT, because net income includes the impact of depreciation, which
assumes that the value of real estate diminishes predictably over time, while we believe that the value of
real estate fluctuates due to market conditions and in response to inflation.  FFO computations do not
consider  scheduled  principal  payments  on  debt,  capital  improvements,  distributions  and  other
obligations of the Company.  FFO is not a substitute for our cash flow or net income as a measure of
our liquidity or operating performance or our ability to pay dividends.  Other REITs may not compute
FFO in the same manner; accordingly, FFO may not be comparable among REITs.  

For the year ended December 31,

(Amounts in thousands, except per share amounts)

2008

2007

2006

Net income:

Depreciation and amortization
Depreciation and amortization included in  

discontinued operations

Less - depreciation with respect to non-real estate assets
Depreciation from unconsolidated real estate investments
Gain on sale of real estate investments and assets
Minority interest share of income

Net cash provided by operating activities
FFO to minority interest - common
FFO to minority interest - preferred

Funds from operations
Less: allocations to preferred and equity shareholders:

Senior Preferred
Equity Shares, Series A

$ 935,176 $ 457,535
622,400

414,188

$ 314,026
437,555

13
(253)
74,918
(336,545)
38,696

494
(406)
45,307
(6,883)
29,543

663
(225)
38,890
(5,594)
31,883

1,126,193
(21,904)
(21,612)

1,147,990
(21,989)
(21,612)

817,198
(17,312)
(19,055)

1,082,677

1,104,389

780,831

(205,870)
(21,199)

(236,757)
(21,424)

(245,711)
(21,424)

FFO allocable to our common shareholders

$ 855,608 $ 846,208

$ 513,696

Weighted average shares outstanding: 

Common shares
Stock-based compensation dilution

168,250
633

169,342
805

142,760
955

Weighted average common shares for purposes of

computing fully-diluted FFO per common share

168,883

170,147

143,715

FFO per common share

$

5.07 $

4.97

$

3.57

CO R P O R AT E   D ATA (as of February 28, 2009)

Trustees

B. Wayne Hughes (1980) 
Chairman of the Board

Ronald L. Havner, Jr. (2002)
Vice-Chairman of the Board,
Chief Executive Officer and President

Harvey Lenkin (1991)
Retired President and Chief Operating Officer

Dann V. Angeloff (1980)
President of The Angeloff Company

William C. Baker (1991)
Principal, Baker & Associates

John T. Evans (2003)
Partner, Osler, Hoskin & Harcourt LLP

Tamara Hughes Gustavson (2008)
Private Investor

Uri P. Harkham (1993) 
President and Chief Executive Officer
Harkham Industries

B. Wayne Hughes, Jr. (1998) 
Vice President of American Commercial
Equities, LLC

Gary E. Pruitt (2006) 
Chief Executive Officer of Univar N.V.

Daniel C. Staton (1999)
Chairman of Staton Capital

(    ) = date trustee was elected to the Board

Executive Officers

Ronald L. Havner, Jr.
Vice-Chairman of the Board,
Chief Executive Officer and President

John Reyes
Senior Vice President and Chief Financial Officer

Mark C. Good
Senior Vice President and Chief Operating Officer

David F. Doll
Senior Vice President

Brian J. Fields
Senior Vice President and Chief Legal Officer

Candace N. Krol
Senior Vice President, Human Resources

Corporate Officers

Self-Storage Operations

Drew J. Adams
Vice President and Director of Taxes

Todd Andrews
Vice President and Controller

John M. Sambuco
Executive Vice President

David D. Young   
Executive Vice President  

Mark B. Bilfield 
Senior Vice President and Marketing Officer

Kim DeRuyter
Senior Vice President and Divisional Manager

Capri L. Haga
Senior Vice President—Risk Management

Brian J. Devlin
Senior Vice President and Divisional Manager

Stephanie G. Heim
Vice President, Corporate Counsel
and Secretary

Ken A. Kederian
Vice President of Internal Audit

A. Ammar Kharouf
Vice President and Litigation Counsel

Brent C. Peterson
Senior Vice President and Chief
Information Officer

A. Timothy Scott
Vice President and Tax Counsel

Clemente Teng
Vice President of Investor Services

Real Estate Group  

David F. Doll
President

David W. Marzocchi
Senior Vice President—Development and
Construction

Michael K. McGowan
Senior Vice President—Acquisitions and
Development

James F. Fitzpatrick
Senior Vice President—Entitlements

Robbie E. Williams
National Facilities Director

Christopher J. Grenier
Senior Vice President and Divisional Manager

Harvey A. Grindeland
Senior Vice President and Divisional Manager

John S. Hiatt
Senior Vice President and Divisional Manager

Kenneth H. Morrison
Senior Vice President and Divisional Manager

Alan Grossman
Senior Vice President and Chief Financial Officer

Ancillary Businesses

Thomas Miller
President—PS Orangeco

Obren B. Gerich
President—PS Insurance

Shurgard Self Storage S.C.A. (Europe)

Steven De Tollenaere
Chief Executive Officer

Peter G. Panos
Chief Operating Officer

Frank J.E. Boot
Vice President—Marketing 

A. Stefan Nilsson
Senior Vice President—Development

Jean L.H. Kreusch
Chief Financial Officer

Evelyn Depasse
General Counsel

David L. Coupez
Chief Information Officer

Professional Services

Certifications

Stock Exchange Listing

Additional Information Sources

Transfer Agent
Computershare Trust 
Company, N.A.
P.O. Box 43078
Providence, RI 02940-3078
(781) 575-3120
www.computershare.com

Independent Registered 
Public Accounting Firm
Ernst & Young LLP
Los Angeles, California

The most recent certifications
by our Chief Executive 
Officer and Chief Financial
Officer pursuant to Sections
302 and 906 of the Sarbanes-
Oxley Act of 2002 are filed as
exhibits to our Form 10-K.
Our Chief Executive Officer’s
most recent annual certifica-
tion to the New York Stock
Exchange was submitted on
May 27, 2008.

The Company’s Common
Shares trade under ticker
symbol PSA on the New York
Stock Exchange.

The Company’s website, www.publicstorage.com,
contains financial information of interest to
shareholders, brokers and others.

Public Storage is a member and active 
supporter of the National Association of Real
Estate Investment Trusts.

PUBLIC STORAGE

701 Western Avenue, Glendale, California 91201-2349
(818) 244-8080  • www.publicstorage.com

(SKU 002CS-18235)