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Ramsdens Holdings PLC

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FY2018 Annual Report · Ramsdens Holdings PLC
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Travelling abroad? Buy instore or online 
for great exchange rates all year round

Treat yourself or a loved one 
to new or pre-owned jewellery

Use your jewellery to access 
cash when you need it

HELPING YOU WITH 
EVERYDAY LIFE

Annual Report 2018

WHAT WE DO
Ramsdens is a diversified financial 
services provider and retailer operating 
in the following core segments:

HOW WE DO IT
Head quartered in Middlesbrough, with roots 
that can be traced back to the 1970s, we 
provide our products and services from 131 
stores (including 4 franchised outlets) within 
the UK and have a growing online offering for 
Foreign Currency and Jewellery Retail.

oreign curre n c y

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MISSION
Our mission is to provide a great customer offering and give such fantastic service that 
our customers become ambassadors for Ramsdens. 

GROSS PROFIT

(taken from accounts in £000’s)

CONTENTS

STRATEGIC REPORT
Chairman’s statement  
Chief executive’s review  
Financial review  
Principal risks and uncertainties  
Corporate social responsibility  

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Other  
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CORPORATE GOVERNANCE
Board of directors  
Corporate governance  
Audit and risk committee  
Nomination committee  
Remuneration committee  
Directors' report for  
the year ended 31 March 2018  
Statement of directors'  
responsibilities  

 24
 25
 27
 29
 30

 33

 35

 44

 45

 38

FINANCIAL STATEMENTS
Independent auditor’s report to the  
members of Ramsdens Holdings PLC  
Consolidated statement of comprehensive  
income for the year ended 31 March 2018 
Consolidated statement of financial  
position as at 31 March 2018 
Consolidated statement of changes in  
equity for the year ended 31 March 2018  
Consolidated statement of cash flows  
for the year ended 31 March 2018  
Notes to the consolidated  
financial statements  
 48
Parent company statement of financial position  
as at 31 March 2018  
 77
Parent company statement of changes  
in equity for the year ended 31 March 2018    78
Notes to the parent company  
financial statements  
Company advisors  

 79
 83

 46

 47

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Ramsdens Holdings PLC - Annual Report 2018

 
 
A year of growth

Profitable and growing

FY18 was another year 
of growth for Ramsdens. 

£7.9m* 

Underlying EBITDA grew by 31%

£6.5m* 

Underlying PBT grew by 60% 

(FY17: £6.0m)

(FY17: £4.0m)

Strong Balance Sheet

£27.6m 

Net Assets up £4.2m 
(£27.6m including cash of £14.6m)
(FY17: £23.4m)

Operational progress

£12.7m 

Net Cash

(FY17: £9.5m)

£6.4m 

Pawnbroking loan book increased 8% 

£483m 

Currency exchanged increased 18% 

*The underlying figures above and below reflect earnings before interest, tax, depreciation and amortisation 
(EBITDA) and profit before tax (PBT) adjusted for the share based payments charge and excluding 
exceptional IPO costs.  A full reconciliation is provided on page 15

Financial highlights

Gross profit

2018

£
2017

2016

£28 347

£24 288

£21 615

EBITDA*

Profit before tax*

Operating profit*

2018

2017

2016

£7 890

2018

£6 473

£6 010

2017

£4 053

£4 733

2016

£2 336

2018

2017

2016

£6 410

£4 553

£3 190

The figures above are underlying in £000's

3

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCHAIRMAN’S STATEMENT

CONTINUED PROGRESS IN IMPROVING THE 
PERFORMANCE ACROSS OUR CORE INCOME STREAMS

Ramsdens has a strong and trusted brand, a diversified 
product offering and a loyal and growing customer base. 
This has enabled the Group to deliver strong growth in 
profit before tax, significantly ahead of the Board’s initial 
expectations for the year.  We are very pleased with this 
result, which reflects the growing appeal and awareness of 
the Ramsdens offering.

OUR BUSINESS

Ramsdens is a growing and diversified financial services 
provider and retailer. The Group operates in the four 
core business segments of foreign currency exchange, 
pawnbroking loans, precious metals buying and selling 
and retailing of second hand and new jewellery. During the 
last financial year, the Group served more than 800,000 
customers across its different services. 

Andrew Meehan 
Non-Executive Chairman

I am delighted to report to the 
Group’s stakeholders on what has 
been another very good year for 
the Ramsdens business.  This is 
the Group’s first full financial year 
as a public company and we have 
continued to make great progress 
in improving the performance 
across our core income streams.  

Revenue increased by 16% to

£39.9m 

FY17 £34.5m

Underlying profit before tax*

£6.5m 

FY17 £4.0m

* underlying PBT is adjusted for share based payments charge and 
excluding exceptional IPO cost

4

Ramsdens Holdings PLC - Annual Report 2018The business is headquartered in Middlesbrough and has 
a proud heritage.  The first Ramsdens store opened in 
Stockton-on-Tees in May 1987.  In addition to our recognised 
and trusted brand, we have a  well-invested store estate. 
As at the year end, the Group operated from 131 stores 
(including 4 franchised stores) within the UK (FY17: 127 
stores including 3 franchised stores), supported by a growing 
online presence.

In a market where trust is critical, Ramsdens is an 
increasingly recognised brand in each of our four key 
business segments and our continued investment in 
marketing, store appearance and store location remain key 
factors in supporting the Group’s growth. 

FINANCIAL RESULTS & DIVIDEND

Group reported revenue increased by 16% to £39.9m 
(FY17: £34.5m).  This growth was primarily driven by strong 
performances in foreign currency where the value of foreign 
currency exchanged grew by 18% to £483m (FY17: £408m), 
and retail jewellery sales, which increased by 35% to £8.0m 
(FY17: £5.9m).

We are delighted that the Group delivered an underlying* 
Profit Before Tax of £6.5m (FY17: £4.0m). This was 
significantly ahead of the Board’s initial expectations for the 
year.  Earnings per share were 16.3 pence (FY17: 7.8 pence)

The Group’s financial position remains strong.  We have a 
strong net asset base, good cash generation and positive 
indicators for growth.

The Board is recommending a final dividend of 4.4 pence 
per share which, if approved at the shareholders AGM, will 
take the full year dividend to 6.6 pence per share (FY17: 1.3 
pence). Subject to approval at the AGM, the final dividend 
is expected to be paid on 20 September 2018 to those 
shareholders on the register as at 24 August 2018.

The Strategic Report and Financial Review that follow provide 
a more in-depth analysis of the trading performance and 
financial results of the Group. 

OUR TEAM

Central to Ramsdens’ continued success is our fantastic 
team of highly skilled and committed people. I never cease 
to be amazed by the infectious energy of the people I meet in 
stores and at head office.  I would like to take this opportunity 
to thank everyone in the Ramsdens team for their continued 
hard work and dedication during this outstanding year.  

THE FUTURE

The FY18 financial year has started well and in line with the 
Board’s expectations.  

The macroeconomic environment remains uncertain and the 
short to medium term headwinds facing UK retailers have 
been well documented.  The overall weakness of sterling 
continues to benefit the sterling gold price which in turn 
supports both our pawnbroking and precious metal buying 
segments.  

The Group will continue to execute its clear growth strategy 
and expand our presence through new store openings whilst 
also appraising attractive acquisition and consolidation 
opportunities.  

Customer demand for our products across our key business 
segments remains strong.  We have a diversified business, 
a strong asset base, a loyal and growing customer base, a 
committed team and a strong brand. These qualities give us 
confidence to successfully deliver on the Board’s clear growth 
strategy and make further progress in the year ahead. 

6 June 2018

Group served over

Group operated from

800,000 

CUSTOMERS

131

STORES

5

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCHIEF EXECUTIVE’S REVIEW 

ANOTHER YEAR OF STRONG GROWTH

DELIVERING OUR CLEAR GROWTH STRATEGY 

The Ramsdens’ growth strategy remains unchanged and built 
on the following pillars: 

1 | Continuing to improve 
the performance of 
our core estate

2 | Expanding the 

Ramsdens branch 
footprint in the UK

3 | Developing our online 

4 | Continuing to appraise 

proposition

market opportunities 
presented by 
operating in a 
challenging market

The Board believes that the strong balance sheet and 
growing positive cash flows underpin the Group’s ability to 
leverage the strength of a recognised high street brand with 
a diversified offering. The Board is confident that Ramsdens 
can continue to adapt and prosper, and is focused on 
delivering strong and ongoing capital and income returns for 
investors. 

Peter Kenyon 
Chief Executive Officer 

It is a great pleasure to report 
another year of strong growth.  
We are seeing the benefits of 
the investments made in the 
Ramsdens brand, staff training, 
stock levels, presentation of 
retail jewellery, e-commerce 
and store relocations come 
through in the delivery of a 
strong financial performance. 
Adjusted* underlying profit 
before tax of £6.5m represents 
a 60% increase on the prior year. 

We have seen very good growth across the Group with 
foreign currency commission increasing 26% to £11.3m 
(FY17 : £9.0m), retail jewellery gross profit rising 24% to 
£4.1m (FY17: £3.3m) and pawnbroking interest growing by 
14% to £7.0m (FY17: £6.1m).

*The underlying figure profit before tax above is adjusted for the share 
based payments charge

6

Ramsdens Holdings PLC - Annual Report 2018During the financial year, we have continued to make good progress against our strategy and mission: 

1 Continuing to improve the performance of our 

core store estate

2 Expanding the branch footprint in the UK

The Group has the opportunity to infill within existing 
geographic territories, “ripple out” from existing 
territories or seek new territories as it has in the past 
with growing branch estates in Wales and Scotland.

Our medium-term strategy remains to grow the estate by 
12 stores per annum.  

During the year, the Group opened new stores 
in Workington, Newton Mearns, Braehead and 
Northallerton.  Northallerton was the acquisition and 
conversion of a jewellers into a Ramsdens branch.

Excluding franchised stores, the Group operated from 
127 stores at the year-end

The Group has a continuous improvement philosophy. This 
has resulted in initiatives to
• Increase staff skills, motivation and performance 

rewards

• Increase the foreign currency margin and the average 

transaction value

• Improve retail operations to generate more from the 

pawnbroking loan book

• Increase the retail jewellery stock whilst maintaining 
close control of stock turnover and discounting older 
stock lines

• Investing in the retail jewellery proposition
• Cross selling services across the customer base
• Review store capacity and location
• Develop the new international money transfer service.

By increasing the performance of the existing stores, the 
Group will improve the return on capital employed.

During FY18, the Group closed one store, merging it with a 
nearby store in Middlesbrough.

Relocated four stores from suburban or secondary 
locations to high street locations to reflect the shift from 
pure pawnbroker to diversified FX and retail operator.    

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Group revenue grew by 16% to £39.9m

Revenue by business segment 
• Foreign currency £11.3m (only commission is 

recognised as revenue net of delivery costs and 
exchange rate movements)

• Pawnbroking £7.0m
• Purchase of precious metals £10.9m
• Retail jewellery sales £8.0m
• Other services £2.8m

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Gross profit was £28.3m

Gross profit by segment
• Foreign currency  £11.3m
• Pawnbroking £7.0m
• Purchase of precious metals £4.4m
• Retail jewellery sales £4.1m
• Other services £1.6m

7

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
 
 
  
CHIEF EXECUTIVE’S REVIEW continued

3 Developing our online proposition

Investment has been made in developing the www.
ramsdensjewellery.co.uk website which is a transactional 
website focused on jewellery retail only.

Investment has also been made in selling jewellery on 
eBay.

The website www.ramsdensforcash.co.uk has been 
adjusted to have greater focus on foreign currency 
exchange.  

The above investments are the start of a journey to 
improve the online proposition from Ramsdens in order for 
the business to become  multi-channel.

The ecommerce retail ‘branch’ was the best performing 
gross retail jewellery sales branch in FY18.

The development of the online retail jewellery proposition 
has also assisted visibility of stock across the branch 
network allowing branches to sell stock not in their store 
and thereby increase branch sales.

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E-commerce jewellery sales grew by 242% 

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Click and Collect foreign currency exchanged  
grew by 117%

4 Continuing to appraise market opportunities 

presented by operating in a challenging 
market

The pawnbroking market was more stable in 2017 
than it had been in previous years following significant 
regulatory changes imposed on pay day lenders.  
Banks and travel agents are closing locations which 
results in customers seeking new local providers for 
travel money.

Retail jewellery trading is challenging with some 
independent jewellers closing.

During the year, the Group has considered various 
small pawnbroking acquisition opportunities but did not 
acquire any.  The fact that businesses are being offered 
for sale and / or simply closing reinforces our belief 
that pawnbroking competition will continue to fall.

Over 800,000 customers used Ramsdens in FY18. 
By segment:
• Foreign Currency 687,000 
• Pawnbroking 34,000
• Purchase of precious metals 67,000

8

Ramsdens Holdings PLC - Annual Report 2018 
 
 
At the heart of our growth strategy 
is a continuous improvement 
ethos.  This can only be imbedded 
across a business by the people 
within it sharing a common 
mission, having a willingness to 
develop, being motivated to work 
hard and maintaining a focus on 
the customer.

Ramsdens team - Braehead branch 

OUR PEOPLE

Our people are well trained and highly skilled which allows 
the business to devolve decision making to staff close to 
the customer.  This empowerment helps Ramsdens’ people 
to better engage with, and be part of, the local community, 
which is a key contributor to the Group’s strong customer 
relationships, high repeat business, growing customer 
base and growing product penetration across services. It is 
notable that the main source of customer acquisition remains 
customer recommendation.

I would therefore like to take this opportunity to thank each 
of my colleagues across the business for their contribution, 
dedication and effort during this outstanding year. 

THE RAMSDENS BRAND

During the year, the Group continued to invest in sports 
sponsorship and TV advertising.  This continues to contribute 
to growing awareness of, and further establishing, the 
Ramsdens brand.  

From next season, Ramsdens will no longer be the main shirt 
sponsor of Middlesbrough FC but will remain involved as 

their currency partner and the Ramsdens name will appear 
on the reverse of the shirt. The Group has a number of other 
marketing opportunities that it is exploring to continue 
expanding the brand’s awareness, increase customer 
recognition and support the Group's growth.  

The high repeat customer base for foreign currency exchange 
and pawnbroking loans demonstrates the trust customers 
have in Ramsdens to provide a great price for their foreign 
currency and to look after their jewellery whilst in pledge.

IT AND INFRASTRUCTURE

During the first half of the year, we had an unauthorised 
access to our IT system which did not impact any day to 
day operations nor result in any confirmed data loss.  We 
reviewed our IT infrastructure and further invested in our IT 
hardware, software and team to improve security and support 
our long-term growth plans.

During the year, the Group has also focused on preparing for 
GDPR which came into effect on 25 May 2018. I am pleased 
that the Group has demonstrated its agility and flexibility to 
fully prepare for the new legislation ahead of its introduction. 

9

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCHIEF EXECUTIVE’S REVIEW continued

The Group has a loyal and growing customer base.  Our well 
invested and established store estate served more than 
800,000 registered customers in our last financial year. 

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Our diversified  
business model:  
sales channels

                           Jewellery R e t a i

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                      Precious m

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The Group has a diverse portfolio of 131 stores (including 
four franchised outlets). The Group has a regular programme 
of maintenance that ensures Ramsdens’ stores are in 
good order.  The growth strategy is to locate stores in 
higher footfall locations representing the shift from ‘pure 
pawnbroker’ to a diversified retailer.  One of the new stores to 
open was in Braehead, an Intu owned shopping centre near 
Glasgow.  This store has lifted the brand’s appearance and 
awareness.  New stores were also opened in Newton Mearns, 
Workington and Northallerton.  All stores are situated in the 
main shopping areas.  In addition, two suburban stores were 
merged in Middlesbrough and four other stores relocated 
to higher footfall locations, namely, Scunthorpe, Hamilton, 
Lancaster and Stockton.  Stockton was relocated to the town 
centre shopping centre after 30 years in the same location 
having been the original Ramsdens Pawnbrokers store.  The 
Group has a strong pipeline moving into the current financial 
year and is committed to approximately 12 store openings per 
annum over the medium term.  

The Group’s primary trading website is  
www.ramsdensforcash.co.uk which focuses  
on foreign exchange services and allows  
customers to buy, on a click and collect basis,  
pre-paid travel cards or exchange currency.  
In addition, the website acts as a portal to the  
international money transfer service where payments  
can be made online.  The home delivery service  
trial was stopped during FY18.  

The Group’s second e-commerce site,  
www.ramsdensjewellery.co.uk, was launched in  
September 2016 and is focused on selling new and  
second-hand jewellery. 

Both sites are user friendly and operate on  
mobile and tablet devices. 

10

Ramsdens Holdings PLC - Annual Report 2018

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
OUR DIVERSIFIED BUSINESS MODEL: PRODUCT OFFERING

Ramsdens operates in the four core business segments of: foreign currency exchange; pawnbroking loans; precious metals 
buying; and jewellery retail. 

Foreign Currency Exchange
The foreign currency exchange segment primarily comprises of the sale and 
purchase of foreign currency notes to holiday makers. Ramsdens also offers prepaid 
travel cards and international bank to bank payments.

In FY18, Ramsdens served almost 687,000 foreign currency exchange customers 
and continues to enjoy a high rate of repeat customers with customer 
recommendation remaining the biggest source of new customers.   We estimate 
that we have an average 12% market share in foreign exchange in the towns where 
we operate with the opportunity to continue grow this share.

The foreign currency exchange service is the largest segment of the business at 
40% of total gross profit (FY17: 37%).  The volume of foreign currency notes sold or 
purchased, including travel card “loads” and “top ups” grew by 18% to  
£483m (FY17: £408m) and, with a focus on margin pricing, the commission 
generated increased by 26% to £11.3m (FY17: £9.0m).   

Improvements to the currency website proposition (www.ramsdenscurrency.
co.uk and www.ramsdensforcash.co.uk) has led to an increase in click and collect 
volumes of 117% to £20.8m (FY17: £9.6m).

It should be noted that in FY18 the Group benefited from two pre Easter holiday 
periods whereas there will not be one in FY19 due to the late Easter in 2019.  

Pawnbroking
Pawnbroking is a small subset of the consumer credit market in the UK and a 
simple form of asset backed lending where an item of value, known as a pledge (in 
Ramsdens’ case, jewellery and watches), is given to the pawnbroker in exchange for 
a cash loan. Customers who repay the capital sum borrowed plus interest receive 
their pledged item back. If a customer fails to repay the loan, the pawnbroker 
sells the pledged item to repay the amount borrowed plus interest and selling 
expenses. Pawnbroking is regulated by the FCA in the UK and Ramsdens is fully FCA 
authorised.

Pawnbroking income has provided recurring and stable revenues for the Group in 
recent years and represents 25% of total gross profit (FY17: 25%).  

The improvements in the retail activities of the Group has enabled the Group to 
offer customers higher loan amounts relative to the value of the pledged jewellery.  
This has led to an increased loan book.  The quality of the loan book has been 
maintained with redemption percentages in line with previous years and the expired 
portion of the book well controlled.

The capital value of the pawnbroking loan book increased from £6.0m to £6.4m, an 
increase of 8%.  Interest income, which includes the ultimate realisation of jewellery 
sold or scrapped from forfeited pledges, increased by 14% to £7.0m (FY17: £6.1m) 
and represented a 112% yield on the average loan book during the year.  

FX customers
687,000 

FX commission
£11.3m

Loan book
£6.4m

Interest income
£7.0m

11

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCHIEF EXECUTIVE’S REVIEW continued

Purchases of precious metals
Through its precious metals buying and selling service, Ramsdens buys unwanted 
jewellery, gold and other precious metals from customers for cash. Typically, a 
customer brings unwanted jewellery into a Ramsdens store and a price is agreed 
with the customer depending upon the retail potential, weight or carat of the 
jewellery. 

Ramsdens has various second-hand dealer licences and other permissions and 
adheres to the Police approved “gold standard” for buying precious metals. 

Once jewellery has been bought from the customer, the Group’s dedicated jewellery 
department decides whether or not to retail the item through the store network 
or online. Income derived from jewellery which is purchased and then retailed is 
reflected in jewellery retail income and profits. The items not retailed are sold to a 
bullion dealer for their intrinsic value and the proceeds are reflected in the accounts 
as precious metals buying income.

The sterling gold price remained steady throughout FY18 which was ahead of the 
Board's budgeted expectations.  The weight of gold purchased was flat and profits 
were broadly flat at £4.4m (FY17: £4.3m – actual year on year difference £20k), 
representing 15% of total gross profit (FY17: 18%).  

The Group has continued its strategy to increase jewellery retail stock levels to 
assist jewellery sales.  

Revenue
£10.9m

Gross profit
£4.4m

Jewellery retail
Ramsdens offers a value for money proposition in new and second-hand jewellery, 
and the Board believes there is significant growth potential for Ramsdens in this 
segment by leveraging its retail store estate, its e-commerce operations as well as 
by cross-selling to customers of other services. 

Revenue increase
35%

Jewellery retail revenue increased by 35% to £8.0m (FY17: £5.9m) and gross profit 
increased by 24% to £4.1m (FY17: £3.3m).  The gross margin fell from 56% to 
52%.  This was a result of a combination of: increased investment in high quality 
watches which are high ticket but low margin sales; more new stock which is 
at lower margin than refurbished jewellery bought from customers; and general 
discounting to sell older and slower moving stock.  

Jewellery retail now represents 15% of the Group's total gross profit (FY17: 14%).

Gross profit
£4.1m

Other services
In addition to the four core business segments, the Group also provides additional 
services in Cheque Cashing, Western Union money transfer, Sale and buy back of 
Electronics, Franchise Fees and Credit Broking. 

Revenue from these services in FY18 was £2.8m (FY17: £2.7m) resulting in £1.6m 
of gross profit (FY17: £1.5m). This represented 5% of the Group’s total gross profit 
(FY17: 6%).

Gross profit
£1.6m

12

Ramsdens Holdings PLC - Annual Report 2018Relocated

New

LOOKING AHEAD
We have a strong platform on which to 
continue to build.  The determination 
of my colleagues to be successful at 
what they do and their commitment to 
our loyal and growing customer base 
alongside the strengths of our improving 
retail proposition, well invested stores 
and IT infrastructure all give the Board 
confidence for the future. I am confident 
in Ramsdens’ ability to deliver on our 
strategic objective and continue to grow.

6 June 2018

HIGHLANDS
Aberdeen
Elgin
Fraserburgh
Inverness
Peterhead

WEST  
SCOTLAND
Glasgow Argyle 
Street
Ayr
Clydebank
Dumbarton
Greenock
Irvine
Kilmarnock
Paisley
Partick
Glasgow Queens 
Park
Saltcoats
The Forge 
Newton Mearns 
(2018)
Braehead (2018)

SOUTH 
YORKSHIRE
Chesterfield
Doncaster
Goole
Grimsby 
Hull Hessle Road
Hillsborough
Hull Holderness Road
Lincoln
Rotherham
Sheffield Moor
Scunthorpe (2017)

FRANCHISE 
STORES
Bury
Harehills – Leeds
Whitby
Whitby (opened 
2017)

EAST  
SCOTLAND
Arbroath
Bathgate
Dalkeith
Edinburgh Dalry 
Road
Edinburgh Duke 
Street
Dundee
Dunfermline
Falkirk
Glenrothes
Grangemouth
Kirkcaldy
Livingston
Musselburgh
Perth
Stirling

CENTRAL  
SCOTLAND
Airdrie
Bellshill
Coatbridge
Cumbernauld
Dumfries
East Kilbride
Hamilton (2017)
Kirkintilloch
Motherwell
Rutherglen
Springburn
Wishaw

WEST  
WALES
Aberdare
Bridgend
Carmarthen
Ebbw Vale
Haverfordwest
Llanelli
Merthyr
Morriston
Neath
Port Talbot
Swansea

EAST  
WALES
Cardiff Albany Road
Barry
Blackwood
Caerphilly
Cardiff Cowbridge 
Road
Cwmbran
Llanrumney
Newport
Pontypridd

NORTH 
ENGLAND
Ashington
Benwell
Berwick
Blyth
Byker
Cramlington
Gateshead
Jarrow
Killingworth
Newcastle
North Shields
Wallsend
Whitley Bay

NORTH EAST
ENGLAND
Billingham
Bridlington
Coulby Newham
Eston
Middlesbrough Gilkes 
Street
Middlesbrough Hill 
Street
Middlesbrough 
Linthorpe
Northallerton (2018)
Redcar
Scarborough
Stockton (2017)
Thornaby
York

NORTH WEST 
ENGLAND
Barrow
Bradford
Carlisle
Halifax 
Huddersfield
Keighley
Kirkgate
Morley
Workington (2017)
Lancaster (2018)

NORTH CENTRAL
ENGLAND
Bishop Auckland
Sunderland The 
Bridges
Chester le Street
Sunderland Chester 
Road
Consett
Darlington
Durham
Hartlepool
South Shields King 
Street
Newton Aycliffe
Peterlee
South Shields Prince 
Edward Road
Southwick
Washington

13

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
FINANCIAL DIRECTOR'S REVIEW

ANOTHER YEAR OF STRONG GROWTH

Martin Clyburn 
Chief Financial Officer

Gross profit was £28.3m for the 
year ended 31 March 2018, an 
increase of 17% on the prior year 
(FY17: £24.3m) driven by growth 
in all four core segments.

FINANCIAL RESULTS 

The Group’s administrative expenses increased by 11% to 
£21.9m (FY17: £19.7m).  This increase primarily reflects an 
increase in staff costs to support the growth of the business 
and costs associated with being a PLC.

Finance costs have reduced by 71% to £0.2m (FY17: £0.6m) 
reflecting the repayment of shareholder loan notes upon IPO 
in February 2017.

Profit before tax increased 115% to £6.3m (FY17: £2.9m).

To provide a meaningful comparison to the prior financial 
period and for future reporting periods, share based 
payments and exceptional expenses which consist of IPO 
related costs in FY17 have been removed to give the following 
underlying results.

The underlying profit before tax was £6.5m an increase of 
60% on the prior year of £4.1m. 

The underlying EBITDA increased by 31% to £7.9m from 
£6.0m in the prior year.

14

Ramsdens Holdings PLC - Annual Report 2018     
A reconciliation between the Underlying and Statutory results 
is provided below.     

inventory levels by £2.2m (jewellery stock to facilitate higher 
jewellery sales and stock for new branches) offset by an 
increase in trade and others payables of £2.4m.

£000’s

Statutory profit before tax

Share based payments

Exceptional items

Underlying profit before tax

Finance costs

Gain on fair value of 
derivative liability

Depreciation, amortisation 
and loss on disposal

Underlying EBITDA

FY18

£6,312

£161

-

£6,473

£177

(£79)

£1,319

£7,890

FY17

£2,936

£7

£1,110

£4,053

£614

(£107)

£1,450

£6,010

EARNINGS PER SHARE AND DIVIDEND

The statutory basic and diluted earnings per share for the 
year is 16.3p and 16.0p respectively up from 7.8p and 7.6p in 
the previous year. 

To aid comparison, prior year EPS, using the closing number 
of shares and the profit after tax adjusted for exceptional IPO 
costs, was 10.1p.  

The Board is recommending a final dividend of 4.4 pence per 
share in respect of FY18 (FY17:1.3 pence per share).  This 
brings the total dividend for FY18 to 6.6 pence per share 
(FY17: 1.3 pence per share).  Subject to approval at the AGM, 
the final dividend is expected to be paid on 20 September 
2018 to those on the register as at 24 August 2018.  

This dividend is in line with the Board’s progressive dividend 
policy reflecting the cash flow generation and earnings 
potential of the Group. On the basis that there are sufficient 
distributable reserves available at the time, the Board intends 
to continue to pay an interim dividend in February and a final 
dividend in September in the approximate proportion of one 
third and two thirds respectively.  

CASH FLOW AND CASH POSITION

The net cash flow from operating activities was £5.6m. 
This is after growing trade and other receivables by £1.3m 
(principally the Pawnbroking loan book) and increasing our 

£2.0m of the £7.0m revolving credit facility from Yorkshire 
Bank was drawn (£1.9m net of borrowing costs) as at 31 
March 2018 (FY17: £2.5m drawn, £2.3m net of borrowing 
costs).  

The overall increase in cash and cash equivalents was £2.7m 
bringing the total to £14.6m (FY17: £11.9m). This, together 
with an additional £5.0m being available to draw down 
from the revolving credit facility provides the Group with 
substantial funds to deliver its current stated strategy.        

CAPITAL EXPENDITURE

During the financial year, the Group acquired a jeweller’s and 
paid a goodwill premium of £80,000. The Group invested 
£1.2m opening four new stores, relocating four existing stores 
and in other leasehold improvements, fixtures and fittings and 
IT equipment.    

TAXATION

The tax charge for the year was £1.3m (FY17: £0.9m) at an 
effective rate of 20.2% (FY17: 31.5%). The effective rate is 
higher than the standard UK rate of corporation tax of 19% 
(FY17: 20%) due to non-deductible expenses (notably IPO 
exceptional expenses in FY17) and the timing difference 
between depreciation charges and capital allowances. A full 
reconciliation of the tax charge is shown in note 10 of the 
financial statements.

SHARE BASED PAYMENTS

The share based payment expense in the period was 
£161,000 (FY17: £7,000). This charge relates to the Long 
Term Incentive Plan (LTIP) which is a discretionary share 
incentive scheme under which the Remuneration Committee 
can grant options to purchase ordinary shares at a nominal 
1p per share cost to Executive Directors and other senior 
management subject to certain performance and vesting 
conditions. The LTIP commenced with an initial grant in 
March 2017, further details of which are given in note 25 of 
the financial statements.

6 June 2018

15

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSPRINCIPAL RISKS AND UNCERTAINTIES

The Corporate Governance Report includes an overview of the Company’s approach to risk management and internal control 
systems and processes. 

Set out below are the principal risks and uncertainties that the Directors consider could impact the business. The Board 
continually reviews the potential risks facing the Group and the controls in place to mitigate those risks and any potential 
adverse impacts. 

The Board recognises that the nature and scope of risks can change and that there may be other risks to which the Group is 
exposed. The list is not intended to be exhaustive and excludes potential risks that the Board currently assess as not being 
material.

Mitigating Factors

The Group mitigates this risk by having diversified income 
streams which are to some extent counter cyclical and 
assist in reducing the impact of a recession. 

Where possible the Group has flexible property lease 
arrangements being the biggest fixed cost after staff.

Risk and Impact
Economic Risk
The significant majority of the Group’s revenue is generated 
in the UK to UK customers. A deterioration in the UK 
economy may adversely affect consumer confidence to 
travel abroad or buy luxury items. 

The expected exit of the UK from the European Union 
has created uncertainty on what any trade deal would be 
going forward and its economic impact on the UK. There 
are various recessionary impact analysis reports as a 
consequence of Brexit with a wide variety of outcomes 
dependent upon political bias. 

Risks could be wide ranging from general economic 
downturn to something more specific e.g. restrictions on 
travelling to/from the UK.

Regulatory
The risks are that the business may lose its regulatory 
approvals, breach other regulations or there are changes 
in regulation which impact the Group’s ability to trade, 
increase administration costs or result in financial penalties.

The Group has an experienced Board. The Directors receive 
legal advice from advisers and through various memberships 
of trade associations the Board are always made aware of 
regulatory changes.

The Group must be FCA authorised to offer its pawnbroking 
and credit broking services and is a registered Money 
Service Business (MSB) with HMRC for foreign currency 
exchange and cheque cashing.

The Group has well developed IT systems, operational 
controls, comprehensive training and a rigorous compliance 
monitoring program in order to maintain adherence to 
legislation.

16

Ramsdens Holdings PLC - Annual Report 2018IT Security
The risk is that a malicious attack causes a data breach or 
the IT system to fail and lead to business interruption and 
reputational damage. 

The Group has a significant reliance on the stability and 
security of its IT system including to track inventory, record 
and process transactions, summarise results and manage its 
business. All aspects of the operation of the business, both 
customer facing as well as internal management, regulation 
and control is reliant on the IT and software systems of the 
Group.

Following our cyber incident during the year, policies and 
procedures were amended.  There was an increase in the 
number of access protocols, all data held was reviewed 
and greater encryption employed and where possible data 
was “air gapped” and stored where remote access is not 
possible.

The Group has a comprehensive business continuity plan 
to minimize the impact to the business should the IT 
systems fail. This continues to be  tested regularly as is data 
restoration from daily data back ups.

There have been an increasing number of well published 
cyber attacks including that against Ramsdens. 

The Group continues to undertake annual penetration 
testing to test the infrastructure and data security. 

Reputation
The risk is that adverse publicity, or customer comment 
through social media will have an adverse material impact 
on its brand and customers using the stores and websites.

The Group’s financial performance is influenced by the 
image, perception and recognition of the Ramsdens 
brand.  Many factors such as the image of its stores, 
its communication activities including marketing, public 
relation, sponsorship, commercial partnerships and its 
general corporate and market profile all contribute to 
maintain the reputation of a brand you can trust. The Group 
is also well aware that customer recommendations are 
critical to growing the business and that poor service will be 
detrimental to that objective.

Exchange Rate Risk
Whilst the Group trades exclusively in the UK, the foreign 
exchange cash held in store is exposed to the risks of 
currency fluctuations. The value is mainly in Euro and US$ 
stocks.   

The internal IT team continues to assess daily any 
vulnerability to potential cyber threats and uses anti-virus 
software to protect the systems integrity.

The Group has cyber insurance appropriate to its risk 
profile. 

The Group invests heavily in its staff development and 
measurement of customer service, through customer 
surveys, mystery shops using video and internal audits. 

Complaints are reviewed with a root cause analysis 
approach so that processes and policies are changed if 
required.

The Group uses a mix of monthly and weekly derivative 
financial instruments to hedge against adverse exchange 
rate movements in its two key currencies, Euros and US 
dollars. 

There is the daily risk of buying today, receiving the 
currency the next day, and subsequently selling it and being 
susceptible to movements in the exchange rate.

The policy has been developed over time in conjunction with 
our hedging suppliers and reviewed by Manchester Business 
School.

There is a period end risk for the FX stock which remains in 
the branch tills.

17

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSPRINCIPAL RISKS AND UNCERTAINTIES continued

Gold Price
The Group is sensitive to movements in gold prices and the 
prices of other precious metals.

A fall in the price of gold and silver and other precious 
metals may reduce the value of the Group’s assets and 
adversely affect liquidity. 

A significant and sustained decline in the price of gold would 
adversely affect the value of jewellery pledged as collateral 
by pawnbroking customers and the stock held by the Group. 
This may also affect volume of jewellery sales and default 
rates on pawnbroking loans. 

The Group forecasts using sensitised gold prices. 

The Group has the flexibility to amend its lending and buying 
parameters at short notice. It also has a greater focus on 
the retail of jewellery as the disposition route rather than 
obtaining the intrinsic value of the precious metal held as 
security or purchased.

The Group could use derivative financial instruments to hedge 
against adverse gold price movements.

Liquidity and forecasting risk
The risk is that the Group runs out of cash, this could be as 
a result of non performance reducing profitability and cash 
generation, expanding too fast, or poor budgetary planning. 

The Group has a strong balance sheet with a healthy cash 
position supported by a medium term revolving credit finance 
facility from Clydesdale Bank trading as Yorkshire Bank. 

There is the risk the bank or merchant card supplier 
becomes insolvent and we no longer have access to our 
credit funds or our card takings. 

A reduction in cash for investment will have a significant 
impact on the Group’s ability to deliver its strategy of 
opening new stores.

Credit Risk Assessment 
There is a risk that the staff assessment of the articles 
pawned are overvalued increasing credit risk. The Group 
is wholly reliant on the article pledged should a customer 
default.

Financial crime
The Group is at risk to crime internally and externally. 

This could expose the Group to financial losses as a result 
of the loss of assets, reimbursement of customers or other 
business partners, or due to fines or other regulatory 
sanctions, which could also significantly damage the 
Group’s reputation. 

The Group currently has credit bank balances held with 
Barclays Bank and Clydesdale Bank trading as Yorkshire 
Bank. The Group currently uses Barclaycard to process its 
merchant transactions. 

The Group uses a bespoke financial modelling tool to help 
predict future cash flows to ensure it has sufficient cash 
resources. 

The Group has invested in training programs and IT systems 
to help the customer facing store staff to accurately 
value customer assets. The store staff are supported by 
experienced and skilled Area Managers and product experts.

Should loans not be repaid the Group can rely on the intrinsic 
value of the stones and metal pledged but can maximise 
returns by focusing on, and improving, its jewellery retail 
operations.

It should be noted the risk is spread over approximately 
34,000 customers and the average pawnbroking loan is £218.

The Group mitigates this risk by having a robust IT system, an 
independent internal audit department which randomly audits 
branches and head office departments at least twice per 
annum and an active centralized compliance and risk function 
looking for abnormal patterns in transactions.  Processes, 
systems and controls are continually being developed and 
have been updated in the year.

The Group has high levels of physical security and 
sophisticated alarm systems for its stores and head office.

The Group retains all customer data behind two firewalls and 
utilises data encryption.

The Group maintains business insurance for material losses.

18

Ramsdens Holdings PLC - Annual Report 2018CORPORATE SOCIAL RESPONSIBILITY 

IT IS OUR PEOPLE THAT MAKE THE SUCCESS 
OF RAMSDENS POSSIBLE

We are very grateful for the 
opportunity given to us by 
Ramsdens to raise awareness 
of our vital work in the local 
community. Support from 
businesses like Ramsdens and 
Middlesbrough FC ensures that 
we can continue this work.

Maureen Thompson, Chief Executive 
at Teesside Hospice

19

19

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCORPORATE SOCIAL RESPONSIBILITY continued

Peter Kenyon 
Chief Executive Officer 

PEOPLE

The pursuit to do things better is only possible because of 
the hard work, dedication and enthusiasm of the people 
within the business.   In return we are committed to create a 
working environment in which they can grow and develop, be 
well rewarded and well respected for what they contribute.  

The Group is committed to supporting the people within 
the business by facilitating their development through 
comprehensive training programmes from a week long 
classroom based induction into the business, instore 
mentoring supported by elearning and area face to face 
training sessions, having one to one development discussions 
with all staff through to a Senior Management Leadership 
program for the top 30 people influencers in the business.

We believe in appointing the best person based purely on 
merit to any role within the business and where possible 
promoting from within.  The two Regional Managers, four of 
the nine Area Managers and four of the six Internal Auditors 
and over 50% of the Branch managers were promoted from 
within the business.   

The Group has a philosophy of wanting to share the financial 
success of the business with staff.  In addition to basic 
remuneration of pay and pension, each member of staff in 
head office or branch has the ability to earn a performance 
related bonus.  The Group has introduced health insurance for 
its senior management team and will extend the participation 
in its second LTIP scheme.  All staff benefited from their 
birthday being an additional day’s holiday in our last financial 
year and will do so again in the current financial year.

 Staff engagement is important to the Board.  The Group 
operates a staff suggestion scheme and a department 
feedback scheme.  Both are well supported as our people 
contribute to how we can continue to evolve and improve our 
products or processes.  A centrally issued weekly newsletter 
keeps all staff informed on Group matters.

ENVIRONMENTAL AND COMMUNITY INITIATIVES

The Group continues to invest in varying recycling and energy 
savings initiatives such as LED lighting and with its foreign 
currency exchange service, providing customers their currency 
in a clear plastic bag which is the exact size to meet the airline 
requirements for carrying liquids on board in hand luggage.   

The Group has sought assurance from its suppliers that they 
have no modern slavery practices within its supply chains.  
The Group’s statement on its compliance with the Act is 
included on our websites.  

The Group is committed to engaging with its local 
communities and has assisted in a variety of fundraising 
initiative’s raising money for both national and local charities. 
The biggest event saw Ramsdens donate their advertising 
assets at Middlesbrough Football Club to two Teesside 
charities for a league game against Reading in February.

The names of Teesside Hospice and Butterwick Hospice 
appeared across the front of Middlesbrough FC player’s shirts 
as well as a text to donate and win scheme appearing on 
advertising boards, stadium TV screens and LED perimeter 
advertising.  As a direct result of the charity takeover within 
the stadium, plus profits from the sale of player’s shirts on 
eBay, bucket collections and a Boro Legends Sportsman’s 
Dinner, the charity takeover raised over £18,000. 

In addition, through donations of jewellery for raffle prizes 
and auctions, the Company has also supported MacMillan, 
Save the Children, Middlesbrough and Teesside Philanthropic 
Foundation, Finlay Cooper Foundation, Motor Neurone 
Disease Association and promoted a matched funding 
scheme for staff taking part in various fundraising initiatives 
in their local communities around the country. 

The strategic report, as set out on pages 4 to 21, has been 
approved by the board.

By order of the Board

6 June 2018

20

Ramsdens Holdings PLC - Annual Report 2018Football is a large part of every 
community and touches the 
lives of people of all ages, our 
hospice services mirror that 
and having the opportunity to 
raise awareness of our Charity 
within the local community is 
vital to our work.

Debbie Jones, Chief Executive  
at Butterwick Hospice

21

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCORPORATE 
GOVERNANCE 

22

Ramsdens Holdings PLC - Annual Report 2018

Treat yourself or a loved one 
to new or pre-owned jewellery

Ramsdens Holdings PLC - Annual Report 2018

23

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSBOARD OF DIRECTORS

EXECUTIVE DIRECTORS

Peter Edward Kenyon (53) 
Chief Executive Officer
Peter joined Ramsdens in November 2001 as Operations Director and was appointed Chief 
Executive Officer in January 2008. Peter led the MBO in 2014 and has been responsible for 
over 25 acquisitions for the Group. He is responsible for overseeing all operations of the 
business and for deciding the Group’s strategy. Prior to joining Ramsdens, Peter’s early career 
was with Yorkshire Bank for 17 years. He is a Council Member the National Pawnbrokers 
Association and became a director of the Company at the time of the MBO in September 2014. 

External appointments – Peter is a director of The National Pawnbrokers Association.

Martin Anthony Clyburn (36) 
Chief Finance Officer
Martin joined Ramsdens in 2009 and is a Chartered Accountant having previously qualified 
with respected North East firm, Keith Robinson & Co. Martin joined the board of the Company 
as Chief Financial Officer in August 2016. Martin is responsible for the Finance, IT and 
Compliance & Risk functions within the Group. Martin lectured part time at the University of 
Teesside from 2006 – 2012. Martin holds a degree in MORSE from Warwick University.

External appointments – none

Andrew David Meehan (63) 
Non-Executive Chairman
Andy is a highly experienced retail executive with over 30 years’ experience including CEO and 
CFO in roles at the Co-Operative Retail Services, Storehouse plc and Sears plc. For the last 10 
years he has held a number of chairmanships and non-executive positions in several retail and 
consumer product businesses including Fortnum and Mason, GHD Group and American Golf. 
Andy is a Chartered Accountant and holds a degree in Politics and Economics from Oxford 
University and has been Chairman of the Company since September 2014.

External appointments – Andy is a director of Lanthorne Limited ,Cheviot Court (Luxborough 
Street) Limited and Chairman of University Hospitals Coventry and Warwickshire NHS Trust 
and Mayday Trust University Hospitals Coventry and Warwickshire Charity and Mayday Trust 
University Hospitals Coventry and Warwickshire Charity.

Simon Edward Herrick (54) 
Non-Executive Director 
Simon joined the board of the Company on 1 January 2017. Simon has significant experience in 
senior finance roles including positions as CFO of Debenhams plc, Northern Foods PLC, Kesa 
Electricals plc and PA Consulting Limited. Since leaving Debenhams, Simon has undertaken 
consultancy work in a number of sectors, most recently as Interim CEO of Blancco Technology 
Group PLC. Simon is a Chartered Accountant and holds an MBA from Durham University.

External appointments – Simon is a director of 53Herrick Limited, Herrick Inc Limited, Sports 
Punk Limited, Blancco Technology Group PLC, Blancco -UK Limited, Blancco Trustees Limited, 
Blancco (Software) Services Limited, Blancco Finance Limited, Blancco Central Services Limited, 
Blancco APAC PTE Limited, Blancco Japan Limited, Blancco Technology Beijing Co Limited.

Stephen John Smith (60) 
Non-Executive Director 
Steve joined the board of the Company on 1 January 2017. Stephen retired as CEO of 
Northgate plc in 2010 after a career with Northgate spanning over 20 years. Since leaving 
Northgate, Steve has served as a non-executive director on the boards of various family and 
private equity backed businesses, including four positions as Chairman. Steve is a Chartered 
Accountant and holds a degree in Economics from the London School of Economics. 

External appointments – Steve is a Director and Chairman of Kitwave Ltd, Procomm Site 
Services Ltd and Nixon Hire Ltd.

NON-EXECUTIVE DIRECTORS

24

Ramsdens Holdings PLC - Annual Report 2018CORPORATE GOVERNANCE

Andrew Meehan 
Non-Executive Chairman

Chairman’s Introduction

The Directors recognise the importance of sound corporate 
governance. The Company is now a member of the Quoted 
Companies Alliance (QCA) and is adopting its Corporate  
Governance Code. 

This statement describes how the company applies the 
principles of good corporate governance in the best interests 
of all stakeholders in the business.

The Composition of the Board

The board comprises of five directors, three Non-Executive 
directors who are all considered independent and two 
Executive directors. The Board has a mix of skills, experience 
and backgrounds. 

How the Board operates

The Board is responsible reviewing, formulating and approving 
the Group’s strategy, budgets and corporate actions and 
oversee the Group’s progress towards its goals. This is 
formally documented in a schedule of matters reserved for 
board approval and include:

•  Strategy and Business Plans, including annual budget, 

new stores and acquisitions

Internal controls on risk management and policies

•  Structure and Capital including dividends
•  Financial reporting and controls
• 
•  Significant contracts and expenditure
•  Communication with shareholders
•  Remuneration and employment benefits
•  Changes to the board composition

Board Meetings

The board has met eleven times in the year above its stated 
minimum 10 meetings. For all board meetings, an agenda 
is established and papers circulated in advance so that all 
Directors can give due consideration to the matters in hand.

The board papers have the following standing items; the 
matters discussed include:

•  Update on all governance legal, health & safety and 

risk matters

•  Financial performance review including cash flow 

management

•  Operating performance against KPIs
•  Progress on all strategic aims of the business including 

new stores and acquisitions

•  Proposals on any areas of major expenditure

The Board receives reports from the Executive directors to 
enable it to be informed of and supervise the matters within 
its remit. The Board considers at least annually the Group’s 
strategic plan and, on a regular rolling basis, the Board 
receives presentations from senior managers on key areas of 
the Group’s operations.

The following table shows directors attendance at scheduled 
board and committee meetings during the year.

Board

 Audit

Remuneration

Nomination

Andy Meehan

11/11

Simon Herrick

11/11

Steve Smith

Peter Kenyon

11/11

11/11

Martin Clyburn

11/11

3/3

3/3

3/3

2/2

2/2

2/2

2/2

2/2

2/2

Board decisions and activity during the year

The board has a schedule of regular business, financial and 
operational matters and each Board Committee has compiled 
a schedule of work to ensure that all areas for which the 
Board has responsibility are addressed and reviewed 
during the course of the year. The Chairman, aided by the 
Company Secretary, is responsible for ensuring the Directors 
receive accurate and timely information. The Company 
Secretary compiles the Board and Committee papers which 
are circulated to the Directors prior to the meetings. The 
Company Secretary also ensures that any feedback or 
suggestions for improvement on Board papers is fed back to 
management. The Company Secretary provides minutes of 
each meeting and every Director is aware of the right to have 
any concerns minuted.

In addition to the board meetings there is regular 
communication between the Executive and Non-Executive 
Directors including where appropriate updates on matters 
requiring attention prior to the next board meeting. 

Board Committees

The board has delegated specific responsibilities to the Audit, 
Remuneration and Nomination Committees. Each Committee 
has terms of reference setting out its duties, authority and 
reporting responsibilities. The terms of reference of each 
Committee are kept under review to ensure they remain 
appropriate and reflect any changes in legislation, regulation 
or best practice. Each committee comprises the Non-
Executive directors.

25

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
CORPORATE GOVERNANCE continued

Board effectiveness

Election of Directors

The skills and experience of the Board are set out in their 
biographical details on page 24. The experience and knowledge 
of each of the Directors gives them the ability to constructively 
challenge strategy and scrutinise performance.

The Board has adopted the UK Corporate Governance code’s 
recommendation that all Directors will offer themselves for 
election at each AGM.

Each of the Non Executive Directors has spent time in stores and 
head office speaking with employees for an informal view of the 
business from the ground up. 

The Chairman led specific discussions on the effectiveness of 
the Board, each member’s contribution and how the Board can 
develop its effectiveness. No major changes to the function 
and focus of the Board arose from this evaluation, however, the 
findings will be used as the basis of future discussions by the 
Board, and the Nomination Committee, when considering short 
and long term succession planning. The Chairman will continue 
to meet regularly with the Non-Executive Directors without the 
Executive Directors being present. 

There are no plans to change the Board composition at this time. 

Time Commitments

The Board is satisfied that the Chairman and each of the Non-
Executive and Executive Directors continue to be able to devote 
sufficient time to the Company’s business. 

Development

The Company Secretary ensures that all Directors are kept 
abreast of changes in relevant legislation and regulations, with 
the assistance of the Group’s advisers where appropriate. 
Executive Directors are subject to the Groups performance 
review process through which their performance against 
objectives is reviewed and their personal and professional 
development needs considered.

External Appointments

In the appropriate circumstances, the Board may authorise 
Executive Directors to take non-executive positions in other 
companies and organisations provided the time commitment 
does not conflict with the Director’s duties to the Company.  
The appointment to such position is subject to the Boards 
approval. The Board has authorised Peter Kenyon to be a  
director of the National Pawnbrokers Association, the trade  
body for pawnbroking.

Conflicts of Interest

At each meeting, the Board considers Directors’ conflicts of 
interest. The Company’s Articles of Association (Articles) provide 
for the Board to authorise any actual or potential conflicts of 
interest.

Directors’ and Officers’ Liability Insurance

The Company has purchased Directors’ and Officers’ liability 
insurance as allowed by the Company’s Articles. 

Risk Management and Internal Controls

The Board has ultimate responsibility for the Group’s system 
of internal control and for reviewing its effectiveness. 
However, any such system of internal control can provide 
only reasonable, but not absolute, assurance against material 
misstatement or loss. The board considers that the internal 
controls in place are appropriate for the size, complexity and 
risk profile of the Group. The principal elements of the Group’s 
internal control system include:

•  Day to day management of the activities of the Group by 

the Executive Directors;

•  An organisation structure with defined levels of 

responsibility including a comprehensive compliance 
and risk function. The Head of Compliance and Risk 
maintains a risk register, compliance monitoring 
program and reports to the Executive Directors at least 
monthly and to the Board at least twice per year; 
•  A detailed annual budget is prepared including profit 
and loss, balance sheet and cash flow. The budget is 
approved by the Board;

•  Detailed monthly reporting of performance against 

budget; and

•  Central control over key areas of capital expenditure, 

commercial contracts, litigation and treasury.

The Group continues to review its system of internal control to 
ensure compliance with best practice, whilst also having regard 
to its size and resources available.

Relations with Shareholders

The Group intends to maintain communication with institutional 
shareholders through individual meetings with Executive 
Directors, particularly following publication of the Group’s 
interim and full year preliminary results.  Private shareholders 
are encouraged to attend the AGM at which the Group’s 
activities are considered and questions answered.  General 
information about the Group is available on the Group’s 
website; www.ramsdensplc.com.  The Non-Executive Directors 
are available to discuss any matters stakeholders might wish 
to raise, and the Chairman and Non-Executive Directors will 
attend meetings with investors and analysts as required.  
Investor relations activity and a review of the share register are 
standing items on the board agenda.

Annual General Meeting (AGM)

The Company’s AGM will take place on 18th July 2018.  The 
Annual Report and Accounts and Notice of the AGM will be 
sent to shareholders at least 20 working days prior to this date.

26

Ramsdens Holdings PLC - Annual Report 2018 
AUDIT AND RISK COMMITTEE

Simon Herrick 
Chair of the Audit  
and Risk Committee

On behalf of the Board, I am 
pleased to present the Audit and 
Risk Committee report for the 
year to 31 March 2018.

The Audit and Risk Committee is responsible for ensuring that 
the financial performance of the Group is properly reported 
and reviewed. Its role includes monitoring the integrity of the 
financial statements (interim and annual accounts and results 
announcements), reviewing any changes to accounting policies, 
reviewing and monitoring the extent of the non-audit services 
undertaken by external auditors, advising on the appointment 
of external auditors and reviewing the effectiveness of the 
Group’s internal controls and risk management systems. 

Members of the Audit and Risk Committee

The Committee consists of myself as Chair and my two fellow 
Non-Executive Directors, Stephen Smith and Andrew Meehan. 
The Committee has met three times in the period. The Board 
is satisfied that I, as Chair of the Committee have recent and 
relevant financial experience. I am a chartered accountant and 
serving Chief Financial Officer at Blancco Technology Group 
PLC.  I have previously served as Chief Financial Officer at 
Debenhams plc and Northern Foods PLC. I report to the Board 
on all issues discussed by the Committee and present the 
Committee’s recommendations. The Committee also meets 
the external auditors without any Executive directors or senior 
management present.

Duties of the Committee

The main duties of the Audit and Risk Committee are set out 
in its terms of reference. The Committee will meet a minimum 
twice per year.

The main items of business considered by the Committee to 
date have been:

•  Review of the financial statements and Annual Report;
•  Consideration of the external audit report and 

management representation letter;

•  Review of the suitability of the external auditor;
•  Going concern review; and
•  Review of the risk management and internal control 
systems including the internal compliance and risk 
function and compliance monitoring program.

Role of the External Auditor

The Audit and Risk Committee monitors the relationship with 
the external auditor, Ernst & Young LLP, to ensure that auditor 
independence and objectivity are maintained. As part of its 
review the Committee monitors the provision of non-audit 
services by the external auditor and assesses the auditor’s 
performance. Having reviewed the auditor’s independence and 
performance the Audit and Risk Committee recommends that 
Ernst & Young LLP be re-appointed as the Company’s auditor at 
the next AGM.

Audit process

The auditor prepares an audit plan for the review of the year’s 
financial statements. The audit plan sets out the scope of 
the audit, areas to be targeted and audit timetable. The plan 
is reviewed and agreed in advance by the Audit and Risk 
Committee. Following the audit, the auditor presented its 
findings to the Audit and Risk Committee for discussion. 
The Audit and Risk Committee also has discussions with 
the Auditor, without the management being present, on the 
adequacy of controls and on any judgemental areas.  The 
Auditor’s report can be found on pages 38 to 43.

Internal Audit

The Group has a compliance and risk function which under the 
direction of the Audit and Risk Committee undertakes asset 
verification checks of all branch and head office departmental 
cash, pledge and inventory balances and processes for 
adherence to policies and procedures. The compliance and 
risk function meets on a fortnightly basis with at least one 
Executive Director and the minutes of those meetings are 
reviewed by the Audit and Risk Committee.

Risk Management and Internal Controls

As described on page 26, the Group has established a 
framework of risk management and internal control systems, 
policies and procedures. The Audit and Risk Committee is 
responsible for reviewing the risk management and internal 
control framework and ensuring it operates effectively. During 
the year, and following the cyber incident, the Committee 
discussed at length how it was possible that unauthorised 
access had been gained to the IT system and what changes 
had been made to stop a potential recurrence. The Committee 
control systems in place are currently operating effectively.

27

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSAUDIT AND RISK COMMITTEE continued

Whistleblowing

The Group has in place a whistleblowing policy which sets out 
the formal process by which an employee of the Group may, 
in confidence, raise concerns about possible improprieties 
in financial reporting and other matters. Whistleblowing is a 
standing item on the Committee’s agenda and updates are 
provided at each meeting. During the period there were no 
incidents for consideration.

Anti-Bribery

The Group has in place an anti-bribery and anti-corruption 
policy which sets out its zero tolerance position and provides 
information and guidance to those working for the Group on 
how to recognise and deal with bribery and corruption issues. 
During the period there were no incidents for consideration.

Going Concern

The Directors have prepared a detailed forecast with a 
supporting business plan for the foreseeable future. The 
forecast indicates that the Group will remain in compliance 
of its banking covenants throughout the forecast period. As 
such, the Directors have a reasonable expectation that the 
Company and the Group has adequate resources to continue 
in operational existence for the foreseeable future. For this 
reason, they continue to adopt the going concern basis in 
preparing financial statements.

28

Ramsdens Holdings PLC - Annual Report 2018NOMINATION COMMITTEE

Andrew Meehan 
Chair of the  
Nominations Committee

On behalf of the Board I am 
pleased to present the 
Nomination Committee report for 
the year ended 31 March 2018.

Members of the Nomination Committee

The Nomination Committee consists of myself and my fellow  
Non-executive Directors, Simon Herrick and Steve Smith.

Duties of the Nomination Committee

In carrying out its duties, the Nomination Committee is 
primarily responsible for: 

• 

Identifying and nominating individuals to fill Board 
vacancies

•  Evaluating the structure and composition of the 

Board with regards the balance of skills, knowledge, 
experience and making recommendations accordingly

•  Drafting the job descriptions of all Board members
•  Reviewing the time requirements of the Non-Executive 

Directors

•  Giving full consideration to succession planning
•  Reviewing the leadership of the Group

The Committee is scheduled to meet once a year but it will 
meet more frequently if required. The Committee reports 
to the Board on how it has discharged its responsibilities in 
accordance with its terms of reference.

Activity during the year

The Committee discussed the skills, experience and diversity 
of the current Board and committee members taking into 
account the current and future needs of the Group, its culture 
and strategic objectives. The Committee believes that the 
Board has the necessary balance of skills, knowledge and 
experience for its current needs. The Committee believes that 
the Directors are able to devote sufficient time to the Group, 
taking into account their other Directorships.

The Committee discussed long term succession planning 
and emergency cover at Board level and of the senior 
management team. The senior management team is relatively 
young and the Committee is fully supportive of the Leadership 
development programme that commenced during the last 
financial year which will further develop the team and identify 
potential senior leaders of the future. 

The Committee reviewed but made no amendment to its 
terms of reference with its main objective of ensuring that 
an appropriate management framework and governance 
structure remains in place.

29

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSREMUNERATION COMMITTEE

Simon Herrick 
Chair of the Remuneration 
Committee

On behalf of the Board I am 
pleased to present the Directors’ 
Remuneration Report for the year 
ending 31 March 2018 (FY18) 
which sets out the remuneration 
policy and the remuneration paid 
to the Directors for the year.

Composition and Role

Executive Directors’ Service Contracts

The Remuneration Committee consists of myself and my 
fellow Non-Executive Directors, Andy Meehan and Steve 
Smith. The Committee operates under the Group’s agreed 
terms of reference and is responsible for reviewing all senior 
executive appointments and determining the Group’s policy 
in respect of terms of employment including remuneration 
packages of Executive Directors. The remuneration 
Committee met twice during the year.

Remuneration Policy

Our remuneration policy adopted on AIM is to:

The Executive Directors signed new service contracts with 
the Company on admission to AIM. These are not of fixed 
duration and terminable by either party giving 12 months 
written notice.

Non-Executive Directors

The Non-Executive Directors signed letters of appointment 
with the Company on admission to AIM for the provision of 
Non-Executive directors’ services, which may be terminable 
on giving three months written notice. The Non-Executive 
Directors’ remuneration is determined by the Board.

• 

Include a competitive mix of base salary, pension, 
annual bonus and long term incentives, with an 
appropriate proportion of the package determined by 
stretching targets linked to the Group’s performance;

•  Promote the long-term success of the Group in line 

with our strategy; and

•  Provide appropriate alignment between the interests 
of shareholders and executives including minimum 
shareholdings.

30

Ramsdens Holdings PLC - Annual Report 2018Directors Remuneration

The following table summarises the total gross remuneration of the Directors who served during the year to 31 March 2018.

FY18

Basic salary

Bonus

Pension

LTIP

PHI

Total

FY17

Total

£177,500

£134,000

£15,000

£49,921

£1,105

£377.526

£207,083

£113,333

£92,400

£9,996

£27,734

£635

£244,098

£57,504

£42,000

£35,000

£57,504

£42,000

£35,000

£68,333

£92,424

£89,677

£31,545

£10,500

£8,750

£425,337

£226,400

£24,996

£77,655

£1,740

£756,128

£508,312

Executive

Peter Kenyon

Martin Clyburn*

Kevin Brown**

Michael Johnson**

Non- Executive

Andy Meehan

Simon Herrick

Steve Smith

Aggregate  
remuneration

*Martin Clyburn’s remuneration above relates only to the period after which he became a director of the Company in  
August 2016.

**Kevin Brown and Michael Johnson resigned as directors of the Company prior to admission to AIM and the above relates to 
their period as directors of the Company.

As detailed in the Strategic Report and Financial Review, Ramsdens has delivered strong results and made progress against 
its stated strategic priorities. Based on FY18 underlying PBT of £6.5 million the Executive Directors will receive 77% of their 
maximum annual bonus opportunity. 

The Remuneration Policy for FY19 will operate as follows:

Total 
remuneration 
(Pay and 
pension)

Private Health 
Insurance

Bonus

The bonus opportunities for the FY19 financial year will be 
assessed against the Group’s profit and against personal 
performance objectives. The bonus percentage will adjust 
from zero to a maximum of 100% set against challenging 
performance targets. 

Executive

Peter Kenyon

Martin Clyburn

Non-Executive

Andy Meehan

Simon Herrick

Steve Smith

£192,500

£140,000

£63,254

£46,420

£38,500

Long Term Incentive Plan

Yes

Yes 

Up to 100%

Up to 100%

On admission to AIM the Group introduced a Long Term 
Incentive Plan (LTIP) for the following set against two 
performance criteria over the financial years from admission 
to the year ending 31 March 2020 (FY2020). 

Fifty percent of the award is based on the total shareholder 
return (share price movement and the value of dividends) 
over the period from admission to AIM to 31 March 2020 with 
no award being made if the return rate is less than 30% over 
the period. A sliding scale will apply with 100% of the award 
vesting if 60% growth is achieved over the period.

31

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
REMUNERATION COMMITTEE continued

Fifty percent of the award is based on increasing the earnings 
per share. No award will be made if the earnings per share do 
not grow by 24% over the three years from FY17 to FY20. A 
sliding scale will apply with 100% of the award vesting if 45% 
growth is achieved over the period.

The award is a number of shares which can be bought at their 
nominal value.

The Directors hold the following notifiable beneficial interests 
in the ordinary share capital of the Company

e
r
a
h
s
f
o
e
p
y
T

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2
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8
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2

The following Directors and employees are included within 
the LTIP.

Executive

Peter Kenyon

Martin Clyburn

Mike Johnson

Jason Carr

Matt Fothergill

Michael Wilson

Mark Smith

Number of shares awarded 
under the LTIP scheme

250,000

138,889

138,889

69,444

69,444

69,444

69,444

Peter Kenyon

1p ordinary 1,591,250

Martin Clyburn*

1p ordinary

209,375

Non-Executive

Andy Meehan*

1p ordinary

332,320

Simon Herrick

1p ordinary

19,950

Steve Smith*

1p ordinary

31,894 22,454

*held in personal name or in spouse’s name.

1,591,250

209,375

332,320

19,950

54,348

If you have any comments or questions on anything contained 
in this Remuneration Report, I will be available at the AGM.

In accordance with the strategy of aligning the senior team 
with the interests of shareholders it is intended that a 
second LTIP scheme will be awarded within 42 days of the 
Annual Report being published. It is the intention to increase 
the number of employees included within the scheme to 
recognise their contribution in seeking to implement the 
Group’s strategy and achieve improved financial performance. 
The scheme will follow the principles of the Admission 
scheme with 50% of any award linked to growing EPS and 50% 
of any award linked to total shareholder returns over a three 
year period. Again stretching targets will be set to achieve 
100% of the award.

32

Ramsdens Holdings PLC - Annual Report 2018 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
DIRECTORS' REPORT FOR THE YEAR ENDED 31 MARCH 2018

The directors have pleasure in presenting their report and 
the financial statements of the group for the year ended 31 
March 2018.

Principal Activities and Business Review

The principal activities of the Group during the year continue 
to be; the supply of foreign exchange services, pawnbroking, 
related financial services, jewellery sales, and the purchase of 
unwanted gold jewellery from the general public subsequently 
sold to the bullion market. The results for the year and the 
financial position of the group are as shown in the annexed 
financial statements. 

A review of the business and its future development is given 
in the Chairman’s and Chief Executive’s statements.

Results and Dividends

The results for the year are set out in the consolidated 
income statement on page 44.

The directors propose a final dividend of 4.4 pence per share 
subject to the approval at the Annual General Meeting on  
18 July 2018.

During the year, the Group paid the final dividend for FY17 of 
1.3 pence per share (FY16: nil) and an interim dividend of 2.2 
pence per share for the year ended 31 March 2018 (FY17: nil).

Likely Future Development

Our priorities for the following financial year are disclosed in 
the CEO’s Strategic Report on pages 6 to 13.

Substantial Share Holdings

The Company has one class of ordinary share which carry no 
right to fixed income. Each ordinary share has the right to one 
vote at general meetings. 

As far as the Directors are aware, the only notifiable holdings 
equal to or in excess of 3% of the issued ordinary share 
capital at 31 March 2018 were as shown in the table below.

Name of holder 

Downing

City Financial

Hargreave Hale

Premier Fund Mgt.

Number

4,516,403

3,211,491

2,676,815

2,219,642

Artemis Investment Mgt.

2,000,000

Otus Capital Mgt.

1,911,721

% of voting  
rights in the issued 
share capital 

14.65

10.41

8.68

7.2

6.49

6.2

AXA Investment Mgrs.

Mr Peter Kenyon (CEO)

Hargreaves Lansdown Asset 
Managers

1798 Volantis

Interactive Investor

1,600,000

1,591,250

1,274,144

936,129

931,251

5.19

 5.16

4.13

3.04

3.02

Directors and their Interest

The directors who served throughout the year except where 
otherwise stated and in place at the date of this report are  
as follows:

Executive 

Peter Kenyon

Martin Clyburn

Non-Executive 

Andrew Meehan

Stephen Smith 

Simon Herrick

Directors’ beneficial interests and their remuneration are 
detailed in the Remuneration Report on pages 31 and 32.

Directors’ indemnities

The Directors are entitled to be indemnified by the Company 
to the extent permitted by law and the Company’s articles 
of association in respect of certain losses arising out of or 
in connection with the execution of their powers, duties and 
responsibilities. As permitted by the Companies Act 2006, 
the Company has also executed deeds of indemnity for the 
benefit of each Director in respect of liabilities that may 
attach to them in their capacity as Directors of the Company.

The Company also purchased and maintained Directors’ and 
officers’ liability insurance throughout the year.

Going Concern

The Directors confirm that, after having made appropriate 
enquiries, they have a reasonable expectation that the Group 
and the Company have adequate resources to continue 
operations for the foreseeable future. Accordingly, the 
Directors continue to adopt the going concern basis in the 
preparation of the financial statements.

33

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSDIRECTORS' REPORT FOR THE YEAR ENDED 31 MARCH 2018 continued

Financial Risk Management

Disclosure of Information to the Auditor

Financial risk is managed by the board on an ongoing basis. 
The principal risks relating to the Group are outlined in 
more detail on pages 16 to 18 to the consolidated financial 
statements.

The Group’s principal risks and uncertainties are outlined in 
the strategic report.

Post Balance Sheet Events

There have been no material post balance sheet events.

In so far as each person who was a director at the date of 
approving this report is aware:

•  there is no relevant audit information, being 

information needed by the auditor in connection with 
preparing its report, of which the Group’s auditor is 
unaware; and

•  the directors have taken all steps that they ought to 

have taken to make themselves aware of any relevant 
audit information and to establish that the auditor is 
aware of that information.

Annual General Meeting

The Company’s AGM will be held on 18 July 2018.

AUDITOR

A resolution to reappoint Ernst & Young LLP as auditors will 
be put to the members at the Annual General Meeting.

Registered office: 
Unit 16
Parkway Shopping Centre
Coulby Newham
Middlesbrough
TS8 0TJ

Signed by order of the directors

Kevin Brown
Company Secretary 
Approved by the directors on 6 June 2018

Political Donations

No political contributions were made during the current and 
prior year.

Disabled Employees

The group gives full consideration to applications for 
employment from disabled persons where the candidate’s 
particular aptitudes and abilities are consistent with 
adequately meeting the requirements of the job. 
Opportunities are available to disabled employees for 
training, career development and promotion. Where existing 
employees become disabled, it is the group’s policy to provide 
continuing employment wherever practicable in the same or 
an alternative position and to provide appropriate training to 
achieve this aim.

Employee Involvement

The group operates a framework for employee information 
and consultation which complies with the requirements of 
the Information and Consultation of Employees Regulations 
2004. The Directors have a policy of providing employees 
with information about the group to keep them informed. 
The Group’s employment structure facilitates management 
to engage regularly with staff at all levels thereby allowing a 
free flow of information and communication of Group policies 
and alignment of core goals.  Employees are encouraged to 
particpate in the performance of the business through varying 
incentive schemes.

34

Ramsdens Holdings PLC - Annual Report 2018STATEMENT OF DIRECTORS' RESPONSIBILITIES

The directors are responsible for preparing the Strategic 
Report, the Directors’ Report and the financial statements in 
accordance with applicable law and regulations.

Company law requires the directors to prepare financial 
statements for each financial year. Under that law the 
directors have elected to prepare the financial statements in 
accordance with International Financial Reporting Standards 
(IFRSs) as adopted by the European Union and Article 4 of 
the IAS regulation. Under company law the directors must 
not approve the financial statements unless they are satisfied 
that they give a true and fair view of the state of affairs of 
the company and of the group and of the profit or loss of the 
group for that period. In preparing those financial statements, 
the directors are required to:

•  select suitable accounting policies and then apply 

them consistently;

•  make judgements and estimates that are reasonable 

and prudent;

•  state whether applicable UK Accounting Standards 

have been followed, subject to any material departures 
disclosed and explained in the financial statements;
•  prepare the financial statements on the going concern 
basis unless it is inappropriate to presume that the 
group will continue in business.

The directors are responsible for keeping adequate 
accounting records that are sufficient to show and explain 
the group’s transactions and disclose with reasonable 
accuracy at any time the financial position of the group and 
enable them to ensure that the financial statements comply 
with the Companies Act 2006. They are also responsible for 
safeguarding the assets of the group and hence for taking 
reasonable steps for the prevention and detection of fraud 
and other irregularities.

Website publication

The Directors are responsible for ensuring the Annual Report 
and the financial statements are made available on a website. 
Financial statements are published on the Company’s 
website in accordance with legislation in the United Kingdom 
governing the preparation and dissemination of financial 
statements, which may vary from legislation in other 
jurisdictions. The maintenance and integrity of the Company’s 
website is the responsibility of the Directors.

The Directors’ responsibility also extends to the ongoing 
integrity of the financial statements contained therein.

35

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSFINANCIAL
STATEMENTS

36

Ramsdens Holdings PLC - Annual Report 2018

Use your jewellery to access 
cash when you need it

Ramsdens Holdings PLC - Annual Report 2018

37

STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF RAMSDENS HOLDINGS PLC

BASIS FOR OPINION 

We conducted our audit in accordance with International 
Standards on Auditing (UK) (ISAs (UK)) and applicable law. 
Our responsibilities under those standards are further 
described in the Auditor’s responsibilities for the audit of 
the financial statements section of our report below. We are 
independent of the group and parent company in accordance 
with the ethical requirements that are relevant to our audit of 
the financial statements in the UK, including the FRC’s Ethical 
Standard as applied to listed entities, and we have fulfilled 
our other ethical responsibilities in accordance with these 
requirements.

We believe that the audit evidence we have obtained is 
sufficient and appropriate to provide a basis for our opinion.

CONCLUSIONS RELATING TO GOING CONCERN

We have nothing to report in respect of the following matters 
in relation to which the ISAs (UK) require us to report to you 
where:
• 

 the directors’ use of the going concern basis of 
accounting in the preparation of the financial 
statements is not appropriate; or

• 

 the directors have not disclosed in the financial 
statements any identified material uncertainties that 
may cast significant doubt about the group’s or the 
parent company’s ability to continue to adopt the 
going concern basis of accounting for a period of at 
least twelve months from the date when the financial 
statements are authorised for issue.

OVERVIEW OF OUR AUDIT APPROACH

Key audit matters We have identified the following key audit matters, 

which were of most significance to our audit.
• 

Risk of incorrect revenue recognition as a result 
of fraudulent transactions in branch 
Risk of incorrect recognition of revenue and 
the associated revenue accrual in respect of 
pawnbroking

• 

Audit scope

•  We performed an audit of the complete financial 

Materiality

• 

information of the Group, including Ramsdens 
Financial Limited and Ramsdens Group Limited.
Overall group materiality of £0.342m  
(2017: £0.188m) which represents 5% of Profit 
before tax (2017: 5%).

OPINION

In our opinion:

• 

• 

• 

• 

 Ramsdens Holdings PLC’s group financial statements 
and parent company financial statements (the 
“financial statements”) give a true and fair view of 
the state of the group’s and of the parent company’s 
affairs as at 31 March 2018 and of the group’s profit 
for the year then ended;

 the group financial statements have been properly 
prepared in accordance with IFRSs as adopted by the 
European Union;  

 the parent company financial statements have been 
properly prepared in accordance with United Kingdom 
Generally Accepted Accounting Practice; and

 the financial statements have been prepared in 
accordance with the requirements of the Companies 
Act 2006.

We have audited the financial statements of Ramsdens 
Holdings PLC which comprise:

Parent Company
Balance sheet as at 31 March 
2018
Statement of changes in equity 
for the year then ended

Related notes A to I to the 
financial statements including 
a summary of significant 
accounting policies

Group
Consolidated statement of financial 
position as at 31 March 2018
Consolidated statement of 
comprehensive income  for the year then 
ended
Consolidated statement of changes in 
equity for the year then ended

Consolidated statement of cash flows for 
the year then ended
Related notes 1 to 26 to the financial 
statements, including a summary of 
significant accounting policies

The financial reporting framework that has been applied 
in the preparation of the group financial statements is 
applicable law and International Financial Reporting 
Standards (IFRSs) as adopted by the European Union.  The 
financial reporting framework that has been applied in the 
preparation of the parent company financial statements is 
applicable law and United Kingdom Accounting Standards, 
including FRS 101 “Reduced Disclosure Framework”(United 
Kingdom Generally Accepted Accounting Practice).

38

Ramsdens Holdings PLC - Annual Report 2018KEY AUDIT MATTERS 

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the financial 
statements of the current period and include the most significant assessed risks of material misstatement (whether or not 
due to fraud) that we identified. These matters included those which had the greatest effect on: the overall audit strategy, 
the allocation of resources in the audit; and directing the efforts of the engagement team. These matters were addressed in 
the context of our audit of the financial statements as a whole, and in our opinion thereon, and we do not provide a separate 
opinion on these matters.

Key observations communicated  to the 
Audit Committee 
No material losses have been incurred during the 
year as a result of such transactions.

Whilst our substantive procedures are not 
designed to detect all fraud which may have 
occurred in the year, we have not identified any 
anomalies as a result of our procedures.

Risk

Our response to the risk

Risk of incorrect revenue recognition as a result of 
fraudulent transactions at a branch level.

Refer to the accounting policies in note 3.16 of the 
consolidated financial statements (page 56)

We have met with the Head of Compliance & Risk 
to obtain an understanding of the procedures 
performed by both the compliance department and 
the internal audit function to monitor controls.

At a branch level there is a risk that fraudulent 
transactions can occur and that these are 
recorded in the accounts. Branch management is 
in a unique position to perpetrate fraud because 
of its ability to manipulate accounting records 
directly or indirectly and prepare fraudulent 
financial statements by overriding controls that 
otherwise appear to be operating effectively.  

Individual transactions are generally low value, 
thus such transactions may go unnoticed without 
a robust control environment. If transactions 
occurred at a relatively small percentage of stores, 
the financial impact could be material. This is a 
significant area of focus for the year-end audit.

Management has the primary responsibility to 
prevent and detect fraud. It is important that 
management, with the oversight of those charged 
with governance, has put in place a culture of 
ethical behaviour and a strong control environment 
that both deters and prevents fraud.

We have reviewed internal audit reports for those 
branches identified as having control deficiencies 
in the year and confirmed that such findings were 
escalated to those charged with governance on a 
timely basis.

We have reviewed the weekly desktop audit 
procedures and to understand how exceptions at a 
transaction level are identified and how these are 
addressed, including how these are escalated to 
those charged with governance.

We have discussed the results of specific 
investigations performed during the year and 
ensured that any remaining unrecoverable debt 
has been appropriately provided for at the year-
end. 

We have reviewed the implementation of new 
controls post year end and confirmed that any 
exceptions identified under the new procedures 
have been responded to appropriately.

We have performed substantive procedures 
including a monthly analysis of sales and gross 
margin, review of p-status deficits in the year 
and transactional testing to identify any unusual 
transactions.

We have performed extensive testing to validate 
the existence of cash, physical stock, pawnbroking 
agreements and the related pledged items.

39

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF RAMSDENS HOLDINGS PLC continued

Key observations communicated  to the 
Audit Committee 
From our substantive testing, we have concluded 
that the inputs to the calculation are clerically 
accurate. 

We have concluded that the revenue recorded in 
the year, and the related provisions on the balance 
sheet at the year-end date are materially correct.

KEY AUDIT MATTERS continued

Risk

Our response to the risk

Risk of incorrect recognition of revenue and 
the associated revenue accrual in respect of 
pawnbroking

Refer to the accounting policies in note 3.16 and 
note 4 of the consolidated financial statements 
(pages 56 and 57)

Interest receivable on pawnbroking loans is 
recognised as interest accrues by reference to 
the percentage of the pawnbroking loans that 
are estimated to be redeemed and the effective 
interest rate applicable.

We have tested the accuracy and completeness of 
data used to calculate the provisions.

We have challenged the provisioning methodology, 
with particular focus on changes to assumptions. 

We identified the year-end actual spot price 
of 9 carat gold (£11.36) to recalculate the 
underlying value of security and compared this to 
management estimates used in provision (2018: 
£10.85, 2017: £10.41).

The same test is performed for silver items.

The redemption rate is based upon management 
best estimate of the number of pawnbroking loans 
that will be redeemed. 

We compare the historic actual lifetime redemption 
rates of loans (2018: 28%, 2017: 27%) to the rates 
applied in the provision (2018: 28%, 2017:27%). 

We have performed sensitivity analysis on the 
key assumptions, including comparison of rates 
against actual outcomes, varying values of 
underlying security, and expected sales price of 
non-redeemed loans.

The recognition of pawnbroking interest and the 
provisions held in the accounts are subject to 
estimates determined by management, notably the 
expected recoverable amount of the underlying 
security and the expected level of redemption rate 
of pawnbroking loans.

There is an opportunity for management to change 
underlying assumptions of the pawnbroking 
provisions, which could materially impact the level 
of revenue recognised. 

In the year to 31 March 2018, pawnbroking 
interest of £7.0m (2017: £6.1m) was recognised in 
the accounts. 

At 31 March 2018 the gross loanbook totalled 
£10.2m (2017: £8.9m), with related pawnbroking 
provisions of £0.4m (2017: £0.3m). 

40

Ramsdens Holdings PLC - Annual Report 2018AN OVERVIEW OF THE SCOPE OF OUR AUDIT 

Our assessment of audit risk, our evaluation of materiality 
and our allocation of performance materiality determine our 
audit scope for each entity within the Group.  Taken together, 
this enables us to form an opinion on the consolidated 
financial statements. We take into account size, risk profile, 
the organisation of the group and effectiveness of group-wide 
controls, changes in the business environment and other 
factors when assessing the level of work to be performed at 
each entity.

We performed an audit of the complete financial information 
of Ramsdens Holdings PLC and both components, Ramsdens 
Financial Limited and Ramsdens Group Limited.

We have performed a full scope audit of Ramsdens Financial 
Limited and tested significant balances to an assigned 
performance materiality of £0.237m, which is lower than the 
statutory materiality.  We have also performed statutory audit 
procedures on Ramsdens Group Limited, in accordance with 
an assigned performance materiality significantly lower than 
the Group materiality.

All audit work performed for the purposes of the audit was 
undertaken by the Group audit team.

OUR APPLICATION OF MATERIALITY 

We apply the concept of materiality in planning and 
performing the audit, in evaluating the effect of identified 
misstatements on the audit and in forming our audit opinion.  

Materiality
The magnitude of an omission or misstatement that, 
individually or in the aggregate, could reasonably be 
expected to influence the economic decisions of the users 
of the financial statements. Materiality provides a basis for 
determining the nature and extent of our audit procedures.

We determined materiality for the Group to be £0.342 million 
(2017: £0.188 million), which is 5% (2017: 5%) of profit before 
tax,  £6.312m (2017: £3.753m after adding back exceptional 
costs of £0.817m).  We believe that Profit before tax provides 
us with a consistent year on year basis for determining 
materiality and is the most relevant performance measure to 
the stakeholders of the Group.     

During the course of our audit, we reassessed initial 
materiality and have revised this to reflect final results, rather 
than basing on forecasts.

Performance materiality
The application of materiality at the individual account or balance 
level.  It is set at an amount to reduce to an appropriately low 
level the probability that the aggregate of uncorrected and 
undetected misstatements exceeds materiality.

On the basis of our risk assessments and our assessment 
of the Group’s overall control environment, our judgement 
was that performance materiality was 75% (2017: 75%) of our 
planning materiality, namely £0.237m (2017: £0.141m).  We 
have set performance materiality at this percentage which 
reflects our expectation of the level of audit differences based 
on the prior year.

Reporting threshold
An amount below which identified misstatements are 
considered as being clearly trivial.

We agreed with the Audit Committee that we would report to 
them all uncorrected audit differences in excess of £0.016m 
(2017: £0.009m), which is set at 5% of planning materiality, 
as well as differences below that threshold that, in our view, 
warranted reporting on qualitative grounds.  

We evaluate any uncorrected misstatements against both the 
quantitative measures of materiality discussed above and in 
light of other relevant qualitative considerations in forming 
our opinion.

OTHER INFORMATION 

The other information comprises the information included 
in the annual report set out on pages 1-34, other than the 
financial statements and our auditor’s report thereon.  The 
directors are responsible for the other information.  

Our opinion on the financial statements does not cover 
the other information and, except to the extent otherwise 
explicitly stated in this report, we do not express any form of 
assurance conclusion thereon. 

In connection with our audit of the financial statements, our 
responsibility is to read the other information and, in doing 
so, consider whether the other information is materially 
inconsistent with the financial statements or our knowledge 
obtained in the audit or otherwise appears to be materially 
misstated. If we identify such material inconsistencies 
or apparent material misstatements, we are required to 
determine whether there is a material misstatement in the 
financial statements or a material misstatement of the other 
information. If, based on the work we have performed, we 
conclude that there is a material misstatement of the other 
information, we are required to report that fact.

We have nothing to report in this regard.

41

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSINDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF RAMSDENS HOLDINGS PLC continued

OPINIONS ON OTHER MATTERS PRESCRIBED BY THE 
COMPANIES ACT 2006

AUDITOR’S RESPONSIBILITIES FOR THE AUDIT OF THE 
FINANCIAL STATEMENTS 

Our objectives are to obtain reasonable assurance about 
whether the financial statements as a whole are free from 
material misstatement, whether due to fraud or error, 
and to issue an auditor’s report that includes our opinion. 
Reasonable assurance is a high level of assurance, but is 
not a guarantee that an audit conducted in accordance with 
ISAs (UK) will always detect a material misstatement when it 
exists. Misstatements can arise from fraud or error and are 
considered material if, individually or in the aggregate, they 
could reasonably be expected to influence the economic 
decisions of users taken on the basis of these financial 
statements.    

A further description of our responsibilities for the audit 
of the financial statements is located on the Financial 
Reporting Council’s website at https://www.frc.org.uk/
auditorsresponsibilities.  This description forms part of our 
auditor’s report.

USE OF OUR REPORT 

This report is made solely to the company’s members, as 
a body, in accordance with Chapter 3 of Part 16 of the 
Companies Act 2006.  Our audit work has been undertaken 
so that we might state to the company’s members those 
matters we are required to state to them in an auditor’s 
report and for no other purpose.  To the fullest extent 
permitted by law, we do not accept or assume responsibility 
to anyone other than the company and the company’s 
members as a body, for our audit work, for this report, or for 
the opinions we have formed.  

Sandra Thompson (Senior statutory auditor)
for and on behalf of Ernst & Young LLP, Statutory Auditor
Newcastle

Date 6 June 2018

In our opinion, based on the work undertaken in the course of 
the audit:
• 

 the information given in the strategic report and the 
directors’ report for the financial year for which the 
financial statements are prepared is consistent with 
the financial statements; and 

• 

 the strategic report and directors’ report have 
been prepared in accordance with applicable legal 
requirements.

MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY 
EXCEPTION

In the light of the knowledge and understanding of the group 
and the parent company and its environment obtained in 
the course of the audit, we have not identified material 
misstatements in the strategic report or the directors’ report.

We have nothing to report in respect of the following matters 
in relation to which the Companies Act 2006 requires us to 
report to you if, in our opinion:

•  adequate accounting records have not been kept by 

the parent company, or returns adequate for our audit 
have not been received from branches not visited by 
us; or

•  the parent company financial are not in agreement 

with the accounting records and returns; or

•  certain disclosures of directors’ remuneration 

specified by law are not made; or

•  we have not received all the information and 

explanations we require for our audit.

RESPONSIBILITIES OF DIRECTORS

As explained more fully in the directors’ responsibilities 
statement set out on page 35, the directors are responsible 
for the preparation of the financial statements and for being 
satisfied that they give a true and fair view, and for such 
internal control as the directors determine is necessary to 
enable the preparation of financial statements that are free 
from material misstatement, whether due to fraud or error. 

In preparing the financial statements, the directors are 
responsible for assessing the group and parent company’s 
ability to continue as a going concern, disclosing, as 
applicable, matters related to going concern and using the 
going concern basis of accounting unless the directors either 
intend to liquidate the group or the parent company or to 
cease operations, or have no realistic alternative but to do so.

42

Ramsdens Holdings PLC - Annual Report 2018NOTES:

1.  The maintenance and integrity of the Ramsdens Holdings 

PLC web site is the responsibility of the directors; 
the work carried out by the auditors does not involve 
consideration of these matters and, accordingly, the 
auditors accept no responsibility for any changes that 
may have occurred to the financial statements since they 
were initially presented on the web site.

2.  Legislation in the United Kingdom governing the 

preparation and dissemination of financial statements 
may differ from legislation in other jurisdictions. 

43

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME FOR THE YEAR ENDED 31 MARCH 2018

Revenue
Cost of sales
Gross profit
Administrative expenses
Operating profit before exceptional expenses
Exceptional expenses
Operating profit
Finance Costs
Gain on fair value of derivative financial liability
Profit before tax 
Income tax expense

Profit for the period
Other comprehensive income
Total comprehensive income
Earnings per share in pence
Diluted earnings per share in pence

Notes
5

5

7

6
14

10

8
8

2018
£’000
39,942
(11,595)
28,347
(21,937)
6,410
–
6,410
(177)
79
6,312
(1,278)
5,034
–
5,034
16.3
15.9

2017
£’000
34,516
(10,228)
24,288
(19,735)
4,553
(1,110)
3,443
(614)
107
2,936
(926)
2,010
–
2,010
7.8
7.6

44

Ramsdens Holdings PLC - Annual Report 2018CONSOLIDATED STATEMENT OF FINANCIAL POSITION AS AT 31 MARCH 2018

Assets
Non-current assets
Property, plant and equipment
Intangible assets
Investments
Deferred tax assets

Current Assets
Inventories
Trade and other receivables
Cash and short term deposits

Total assets

Current liabilities
Trade and other payables
Interest bearing loans and borrowings
Accruals and deferred income
Income tax payable

Net current assets

Non-current liabilities
Interest bearing loans and borrowings
Accruals and deferred income
Derivative financial liabilities
Deferred tax liabilities

Total liabilities
Net assets

Equity
Issued capital
Share premium
Retained earnings

Total equity

Notes

11
12
13
10

15
16
17

18
18
18
18

19
19
19
19

20

2018
£’000

4,302
429
–
84
4,815

7,567
10,613
14,619

32,799
37,614

5,793
1,883
1,281
633
9,590

2017
£’000

4,210
529
–
–
4,739

5,338
9,362
11,864

26,564
31,303

3,843
2,318
773
305
7,239

23,209

19,325

1
300
40
115
456
10,046
27,568

308
4,892
22,368

27,568

9
404
119
137
669
7,908
23,395

308
4,892
18,195

23,395

The financial statements of Ramsdens Holdings PLC, registered number 8811656, were approved by the directors and 
authorised for issue on 6 June 2018 and signed on their behalf by:

Martin Clyburn
Chief Financial Officer

45

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSCONSOLIDATED STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 MARCH 2018

As at 1 April 2016
Profit for the year
Total comprehensive income
Bonus issue of share capital
Issue of share capital
Costs associated with issue of share 
capital
Share based payments
As at 31 March 2017
As at 1 April 2017
Profit for the year
Total comprehensive income
Dividends paid
Share based payments
Deferred tax on share based payments
As at 31 March 2018

Notes

25

21
25

Share 
Capital
£’000
247
 –
–
3
58
–

–
308
308
–
–
–
–
–
308

Share 
premium
£’000
–
 –
–
–
4,942
(50)

–
4,892
4,892
 –
–
 –
–
 –
4,892

Retained 
earnings
£’000
16,181
2,010
2,010
(3)
–
–

7
18,195
18,195
5,034
5,034
(1,079)
161
57
22,368

Total
£’000
16,428
2,010
2,010
–
5,000
(50)

7
23,395
23,395
5,034
5,034
(1,079)
161
57
27,568

46

Ramsdens Holdings PLC - Annual Report 2018CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2018

Operating activities
Profit before tax 
Adjustments to reconcile profit before tax to net cash flows:
Depreciation and impairment of property, plant and equipment
Amortisation and impairment of intangible assets
Change in derivative financial instruments
Loss on disposal of property, plant and equipment
Exceptional expenses
Share based payments
Finance costs
Exceptional expenses – bonus
Working capital adjustments:
Movement in trade and other receivables and prepayments
Movement in inventories
Movement in trade and other payables

Interest paid
Income tax paid

Net cash flows from operating activities
Investing activities
Proceeds from sale of property, plant and equipment
Purchase of property, plant and equipment
Purchase of intangible assets
Net cash flows used in investing activities

Financing Activities
Dividends paid
Payment of finance lease liabilities
Bank loans drawn down
Repayment of bank borrowings
Repayment of loan notes 
Exceptional expenses – IPO
Proceeds of issue of ordinary shares

Net cash flows used in financing activities
Net increase in cash and cash equivalents
Cash and cash equivalents at 1 April

Cash and cash equivalents at 31 March

Notes

11
12

7

6

21

2018
£’000

6,312

1,079
211
(79)
29
–
161
177
–

(1,251)
(2,229)
2,350
6,760
(173)
(999)
5,588

1
(1,201)
(111)
(1,311)

(1,079)
(8)
1,875
(2,310)
–
–
–
(1,522)
2,755
11,864
14,619

2017
£’000

2,936

1,047
320
(107)
83
1,110
7
614
(172)

(693)
(2,002)
170
3,313
(614)
(704)
1,995

–
(451)
(41)
(492)

–
(8)
2,310
(2,900)
(4,000)
(938)
4,950
(586)
917
10,947
11,864

47

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

1. CORPORATE INFORMATION

Ramsdens Holdings PLC (the “Company”) is a public limited company incorporated and domiciled in England and Wales. 
The registered office of the Company is Unit 16, Parkway Shopping Centre, Coulby Newham, Middlesbrough, TS8 0TJ. The 
registered company number is 08811656. A list of the Company’s subsidiaries is presented in note 13.

The principal activities of the Company and its subsidiaries (the “Group”) are the supply of foreign exchange services, 
pawnbroking and related financial services, jewellery sales, and the purchase of gold jewellery from the general public.

2. CHANGES IN ACCOUNTING POLICIES

Adoption of new and revised standards

In the current year, the Group has applied a number of amendments to IFRSs issued by the International Accounting Standards 
Board (IASB) that are mandatorily effective for an accounting period that begins on or after 1 January 2017. None of the new or 
revised standards that have been adopted affected the amounts reported in the financial statements.

Amendments to IAS 7

Amendments to IAS 12

Disclosure initiative

Recognition of Deferred Tax Assets for Unrealised Losses

Annual Improvements to IFRSs: 2014-2016

Amendments to: IFRS 12 Disclosure of Interest in Other Entities

Standards issued but not yet effective

At the date of authorisation of these financial statements the Group had not applied the following new and revised IFRSs that 
have been issued but are not yet effective:

IFRS 9

IFRS 15

IFRS 16

IFRS 17

Amendments to IFRS 2
Amendments to IFRS 4

Amendments to IAS 10 and IAS 28

Amendments to IAS 40

IFRIC 22

IFRIC 23

Financial Instruments

Revenue from Contracts with Customers

Leases

Insurance Contracts

Classification and Measurement of Share-Based Payment Transactions
Applying IFRS 9 Financial Instruments with IFRS 4 Insurance Contracts

Sale or Contribution of Assets between an Investor and its Associate or  
Joint Venture
Transfer of Investment Property

Foreign Currency Transactions and Advanced Consideration

Uncertainty over Income Tax Treatments

The Directors have considered the likely impact of the above standards on the financial statements of the Group in future 
periods. Other than IFRS16 detailed below, the directors do not consider that the standards will have a material impact on the 
financial statements in future periods.

During the year the Directors carried out an impact assessment of IFRS 15 Revenue from Contracts with Customers. All 
income streams were reviewed against the requirements of IFRS 15 and the review concluded that the current accounting 
policies were compliant with the new standard. Therefore the introduction of IFRS 15 will not impact on the financial 
statements in future periods.

IFRS 16 establishes principles for the recognition, measurement, presentation and disclosure of leases, with the objective of 
ensuring that lessees and lessors provide relevant information that faithfully represents those transactions.

Under IFRS 16 significant changes are introduced to lessee accounting, with the distinction between operating and finance 
leases removed and assets and liabilities recognised in respect of all leases (subject to limited exceptions for short-terms 
leases and leases of low value assets).

48

Ramsdens Holdings PLC - Annual Report 20182. CHANGES IN ACCOUNTING POLICIES continued

Upon lease commencement a lessee recognises a right-of-use asset and a lease liability. The right-of-use asset is initially 
measured at the amount of the lease liability plus any direct costs incurred by the lessee. Under the cost model, a right-of-use 
asset is measured at cost less accumulated depreciation and accumulated impairment. The lease liability is initially measured 
at the present value of the lease payment payable over the lease term, discounted at the rate implicit in the lease if that can be 
readily determined. If that rate cannot be readily determined, the lessee shall use their incremental borrowing rate.

IFRS 16 will apply for annual reporting periods beginning on or after 1 January 2019. The Group currently expects to adopt 
IFRS16 for the year ending 31 March 2020. The Group is currently assessing the impact of accounting changes that will arise 
under IFRS 16. The changes are expected to have a material impact on the Group Statement of Comprehensive Income and 
Consolidated Financial Statements. At 31 March 2018 the Group had non-cancellable lease commitments of £10,704,000 as 
disclosed in note 23. Our assessment indicates these commitments will meet the definition of a lease under IFRS 16 unless 
they qualify for low value or short-term leases. On adopting IFRS 16, the Group will recognise a right-of-use asset and a related 
lease liability.  In the statement of comprehensive income the lease expense will be replaced with amortisation of the right-
of-use asset and a finance charge on the lease liability.  The effect on profit will be nil over the life of the lease but may vary 
throughout the lease term.  EBITDA will increase but the charges will have no net cash flow impact.

3. SIGNIFICANT ACCOUNTING POLICIES

3.1 Basis of preparation

The consolidated financial statements of the Group have been prepared in accordance with International Financial Reporting 
Standards (IFRS), as adopted by the European Union.

The consolidated financial statements have been prepared on a historical cost basis, except for derivative financial instruments 
that have been measured at fair value. The consolidated financial statements are presented in pounds sterling which is the 
functional currency of the parent and presentational currency of the Group. All values are rounded to the nearest thousand 
(£000), except when otherwise indicated.

3.2 Basis of consolidation

The consolidated financial statements incorporate the financial statements of the Company and all of its subsidiary 
undertakings (as detailed above). The financial information of all Group companies is adjusted, where necessary, to ensure the 
use of consistent accounting policies. In line with IFRS10, an investor controls an investee when it is exposed, or has rights, 
to variable returns from its involvement with the investee and has the ability to affect those returns through its power over the 
investee.

3.3 Going Concern

The Directors have made appropriate enquiries and formed a judgement at the time of approving the financial statements that 
there is a reasonable expectation that the Group has adequate resources to continue in business for the foreseeable future. 
For this reason they continue to adopt the going concern basis in preparing the financial statements.

3.4 Business combinations and goodwill

Business combinations are accounted for using the acquisition method. The cost of an acquisition is measured as the 
aggregate of the consideration transferred which represents the fair value of the assets transferred and liabilities incurred or 
assumed. Acquisition related costs are expensed as incurred and included in administrative expenses.

Goodwill is initially measured at cost, being the excess of the aggregate of the consideration transferred over the fair value of 
the identifiable assets acquired and liabilities assumed. If the fair value of the net assets acquired is in excess of the aggregate 
consideration transferred, the Group re-assesses whether it has correctly identified all of the assets acquired and all of the 
liabilities assumed and reviews the procedures used to measure the amounts to be recognised at the acquisition date. If the 
reassessment still results in an excess of the fair value of net assets acquired over the aggregate consideration transferred, 
then the gain is recognised in the statement of comprehensive income as a gain on bargain purchase.

49

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

3. SIGNIFICANT ACCOUNTING POLICIES continued

After initial recognition, goodwill is measured at cost less any accumulated impairment losses. For the purpose of impairment 
testing, goodwill acquired in a business combination is, from the acquisition date, allocated to each of the Group’s cash 
generating units (CGU) that are expected to benefit from the combination, irrespective of whether other assets or liabilities of 
the acquiree are assigned to those units.

3.5 Intangible assets

Intangible assets acquired separately are measured on initial recognition at cost. The cost of intangible assets acquired in a 
business combination is their fair value as at the date of acquisition. Following initial recognition, intangible assets are carried 
at cost less accumulated amortisation and accumulated impairment losses, if any. Internally generated intangible assets, 
excluding capitalised development costs, are not capitalised and expenditure is recognised in the statement of comprehensive 
income when it is incurred.

The useful lives of intangible assets are assessed as either finite or indefinite and at each date of the statement of financial 
position no intangible assets are accorded an indefinite life.

Intangible assets with finite lives are amortised over their useful economic lives and assessed for impairment whenever 
there is an indication that the intangible asset may be impaired. The amortisation period and the amortisation method for an 
intangible asset with a finite useful life are reviewed at least at the end of each reporting period. 

Amortisation is calculated over the estimated useful lives of the assets as follows:

•  Customer relationships  – 40% reducing balance

•  Software 

– 20% straight line

Changes in the expected useful life or the expected pattern of consumption of future economic benefits embodied in the asset 
are accounted for by changing the amortisation period or method, as appropriate, and are treated as changes in accounting 
estimates. The amortisation expense on intangible assets with finite lives is recognised in the statement of comprehensive 
income in the expense category consistent with the function of the intangible assets.

3.6 Property, plant and equipment 

Property, plant and equipment are stated at cost, net of accumulated depreciation and accumulated impairment losses (if any). 
All other repair and maintenance costs are recognised in the statement of comprehensive income as incurred. 

Depreciation is calculated over the estimated useful lives of the assets as follows:

•  Leasehold property 

– straight line over the lease term

•  Fixtures & fittings 

– 20% & 33% reducing balance

•  Computer equipment 

– 25% & 33% reducing balance

•  Motor vehicles 

– 25% reducing balance

An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected 
from its use or disposal. Any gain or loss arising on derecognition of the asset (calculated as the difference between the net 
disposal proceeds and the carrying amount of the asset) is included in the statement of comprehensive income when the asset 
is derecognised.

The residual values, useful lives and methods of depreciation of property, plant and equipment are reviewed at each financial 
year end and adjusted prospectively, if appropriate.

50

Ramsdens Holdings PLC - Annual Report 20183.7 Impairment of non-financial assets

The Group assesses at each reporting date whether there is an indication that an asset may be impaired. If any indication 
exists, or when annual impairment testing for an asset is required, the Group estimates the asset’s recoverable amount. An 
asset’s recoverable amount is the higher of an asset’s or CGU’s fair value less costs of disposal and its value in use. It is 
determined for an individual asset, unless the asset does not generate cash inflows that are largely independent of those from 
other assets or groups of assets. Where the carrying amount of an asset or CGU exceeds its recoverable amount, the asset is 
considered impaired and is written down to its recoverable amount.

In assessing value in use, the estimated future cash flows are discounted to their present value using a pre-tax discount rate 
that reflects current market assessments of the time value of money and the risks specific to the asset. In determining fair 
value less costs of disposal, recent market transactions are taken into account. If no such transactions can be identified, an 
appropriate valuation model is used. 

The Group bases its impairment calculation on detailed budgets and forecasts which are prepared separately for each of the 
Group’s CGUs to which the individual assets are allocated, which is usually taken to be each individual branch store. These 
budgets and forecast calculations are generally covering a period of ten years. 

Impairment losses of continuing operations are recognised in the statement of comprehensive income in those expense 
categories consistent with the function of the impaired asset. 

For assets excluding goodwill, an assessment is made at each reporting date as to whether there is any indication that 
previously recognised impairment losses may no longer exist or may have decreased. If such indication exists, the Group 
estimates the asset’s or CGU’s recoverable amount. A previously recognised impairment loss is reversed only if there has been 
a change in the assumptions used to determine the asset’s recoverable amount since the last impairment loss was recognised. 

The reversal is limited so that the carrying amount of the asset does not exceed its recoverable amount, nor exceed the 
carrying amount that would have been determined, net of depreciation or amortisation, had no impairment loss been 
recognised for the asset in prior years. Such reversal is recognised in the Statement of Comprehensive income unless the 
asset is carried at a revalued amount, in which case the reversal is treated as a revaluation increase.

Goodwill

Goodwill is tested for impairment annually as at 31 March and when circumstances indicate that the carrying value may be 
impaired.

Impairment is determined for goodwill by assessing the recoverable amount of each CGU (or group of CGUs) to which the 
goodwill relates. Where the recoverable amount of the cash-generating unit is less than their carrying amount, an impairment 
loss is recognised. Impairment losses relating to goodwill cannot be reversed in future periods.

3.8 Inventories

Inventories comprise of electronics, retail jewellery and precious metals held to be scrapped and are valued at the lower of 
cost and net realisable value.

Cost represents the purchase price plus overheads directly related to bringing the inventory to its present location and 
condition.

Net realisable value is the estimated selling price in the ordinary course of business, less estimated costs of completion and 
estimated costs to sell.

3.9 Financial instruments – initial recognition and subsequent measurement

A financial instrument is any contract that gives rise to a financial asset of one entity and a financial liability or equity 
instrument of another entity.

51

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

3. SIGNIFICANT ACCOUNTING POLICIES continued
Financial assets

Initial recognition and measurement

In accordance with IAS 39, ‘Financial Instruments: Recognition and Measurement’ the Group has classified its financial assets 
as ‘loans and receivables’. The Group determines the classification of its financial assets at initial recognition.

All financial assets are recognised initially at fair value plus, in the case of assets not at fair value through the statement of 
comprehensive income, transaction costs that are attributable to the acquisition of the financial asset.

Subsequent measurement

The subsequent measurement of financial assets depends on their classification as described below:

Loans and receivables

Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an 
active market. This category applies to trade and other receivables due from customers in the normal course of business 
and includes pawnbroking receivables which are interest bearing. The accrued interest arising on pawnbroking receivables 
is included in prepayments and accrued income using the effective rate of interest. All other amounts which are not interest 
bearing are stated at their recoverable amount, being invoice value less provision for any bad debts.

Cash and cash equivalents

Cash and short-term deposits in the statement of financial position comprise cash at banks and on hand, foreign currency held 
for resale and short term deposits held with banks with a maturity of three months or less from inception.

For the purpose of the consolidated statement of cash flows, cash and cash equivalents consist of cash, foreign currency held 
for resale and short-term deposits as defined above, net of outstanding bank overdrafts as they are considered an integral part 
of the Group’s cash management.

Impairment of financial assets 

The Group assesses, at each reporting date, whether there is any objective evidence that a financial asset or a group of 
financial assets is impaired. An impairment exists if one or more events that has occurred since the initial recognition of 
the asset (an incurred ‘loss event’), has an impact on the estimated future cash flows of the financial asset or the group of 
financial assets that can be reliably estimated. Evidence of impairment may include indications that the debtors or a group of 
debtors is experiencing significant financial difficulty, default or delinquency in interest or principal payments, the probability 
that they will enter bankruptcy or other financial reorganisation and where observable data indicate that there is a measurable 
decrease in the estimated future cash flows, such as changes in arrears, fall in value of the secured pledges below the value of 
the outstanding loans or economic conditions that correlate with defaults.

Financial assets carried at amortised cost

For financial assets carried at amortised cost, the Group first assesses whether impairment exists individually for financial 
assets that are individually significant, or collectively for financial assets that are not individually significant. If the Group 
determines that no objective evidence of impairment exists for an individually assessed financial asset, whether significant or 
not, it includes the asset in a group of financial assets with similar credit risk characteristics and collectively assesses them 
for impairment. Assets that are individually assessed for impairment and for which an impairment loss is, or continues to be, 
recognised are not included in a collective assessment of impairment.

The amount of any impairment loss identified is measured as the difference between the asset’s carrying amount and the 
present value of estimated future cash flows (excluding future expected credit losses that have not yet been incurred). The 
present value of the estimated future cash flows is discounted at the financial asset’s original effective interest rate.

52

Ramsdens Holdings PLC - Annual Report 20183. SIGNIFICANT ACCOUNTING POLICIES continued

Financial liabilities

Initial recognition and measurement

Financial liabilities are classified, at initial recognition, as financial liabilities at fair value through the statement of 
comprehensive income, or ‘other financial liabilities’.

All financial liabilities are recognised initially at fair value and, in the case of other financial liabilities, net of directly 
attributable transaction costs.

The Group’s financial liabilities include trade and other payables, loans and borrowings including bank overdrafts, and 
derivative financial instruments.

Subsequent measurement

The measurement of financial liabilities depends on their classification, as follows:

Financial liabilities at fair value through the statement of comprehensive income

Only the Group’s derivative financial instruments are classified as financial liabilities at fair value through the statement of 
comprehensive income.

Financial liabilities at fair value through the statement of comprehensive income are stated at fair value, with any resultant 
gain or loss recognised in the statement of comprehensive income. The net gain or loss recognised in the statement of 
comprehensive income incorporates any interest paid on the financial liability.

Other financial liabilities

After initial recognition, interest bearing loans and borrowings are subsequently measured at amortised cost using the 
effective interest rate method (EIR). Gains and losses are recognised in the statement of comprehensive income when the 
liabilities are derecognised as well as through the (EIR) amortisation process.

Amortised cost is calculated by taking into account any discount or premium on acquisition and fees or costs that are an 
integral part of the EIR. The EIR amortisation is included in finance costs in the statement of comprehensive income.

This category generally applies to interest-bearing loans and borrowings.

Derecognition

A financial asset (or, where applicable, a part of a financial asset or part of a group of similar financial assets) is derecognised 
when:

•  The rights to receive cash flows from the asset have expired, or

•  The Group has transferred its rights to receive cash flows from the asset or has assumed an obligation to pay the 
received cash flows in full without material delay to a third party under a ‘pass-through’ arrangement, and either

(a)  the Group has transferred substantially all the risks and rewards of the asset, or
(b)  the Group has neither transferred nor retained substantially all the risks and rewards of the asset, but has 

transferred control of the assets

A financial liability is derecognised when the obligation under the liability is discharged or cancelled or expires. When an 
existing financial liability is replaced by another from the same lender on substantially different terms, or the terms of an 
existing liability are substantially modified, such an exchange or modification is treated as a derecognition of the original 
liability and the recognition of a new liability. The difference in the respective carrying amounts is recognised in the statement 
of comprehensive income.

53

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

3. SIGNIFICANT ACCOUNTING POLICIES continued

Offsetting of financial instruments

Financial assets and financial liabilities are offset with the net amount reported in the consolidated statement of financial 
position only if there is a current enforceable legal right to offset the recognised amounts and intent to settle on a net basis, or 
to realise the assets and settle the liabilities simultaneously.

3.10 Fair value measurement

The Group measures financial instruments, such as derivatives, at fair value at the date of each statement of financial position. 

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between 
market participants at the measurement date. 

The fair value of an asset or a liability is measured using the assumptions that market participants would use when pricing the 
asset or liability, assuming that market participants act in their economic best interest.

The Group uses valuation techniques that are appropriate in the circumstances and for which sufficient data are available to 
measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs.

All assets and liabilities for which fair value is measured or disclosed in the financial statements are categorised within the fair 
value hierarchy. This is described, as follows, based on the lowest level input that is significant to the fair value measurement 
as a whole:

•  Level 1 – Quoted (unadjusted) market prices in active markets for identical assets or liabilities

•  Level 2 – Valuation techniques for which the lowest level input that is significant to the fair value measurement is 

directly or indirectly observable

•  Level 3 – Valuation techniques for which the lowest level input that is significant to the fair value measurement is 

unobservable

3.11 Taxation 

Current tax

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in the 
Consolidated Statement of Comprehensive Income because it excludes items of income or expense that are taxable or 
deductible in other years and it further excludes items that are never taxable or deductible. The Group’s liability for current 
tax is calculated using tax rates and laws that have been enacted or substantively enacted by the date of the statement of 
financial position.

Deferred tax

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets 
and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit, and 
is accounted for using the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable 
temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profits will be 
available against which deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the 
temporary difference arises from the initial recognition of goodwill or from the initial recognition (other than in a business 
combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit.

54

Ramsdens Holdings PLC - Annual Report 20183. SIGNIFICANT ACCOUNTING POLICIES continued

The carrying amount of deferred tax assets is reviewed at the date of each statement of financial position and reduced to 
the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be 
recovered.

Deferred tax is calculated at the tax rates and laws that are expected to apply in the period when the liability is settled or the 
asset is realised. Deferred tax is charged or credited in the Consolidated Statement of Comprehensive Income, except when it 
relates to items charged or credited directly to equity, in which case the deferred tax is also dealt with in equity.  Deferred tax 
is recognised on an undiscounted basis.

Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against 
current tax liabilities when they relate to income taxes levied by the same taxation authority and the Group intends to settle its 
current tax assets and liabilities on a net basis.

3.12 Leases

The determination of whether an arrangement is, or contains, a lease is based on the substance of the arrangement at the 
inception date. 

For arrangements entered into prior to 1 April 2013, the date of inception is deemed to be 1 April 2013 in accordance with 
IFRS 1 First-time Adoption of International Reporting Standards.

Hire purchase agreements and finance lease agreements

Finance leases and hire purchase agreements that transfer to the Group substantially all of the risks and benefits incidental 
to ownership of the leased item, are capitalised at the commencement of the lease at the fair value of the leased asset or, if 
lower, at the present value of the minimum lease payments. The leased asset is depreciated over the shorter of the lease term 
and its useful economic life.

Obligations under such agreements are included within payables, net of the finance charge allocated to future periods. The 
finance element of the rental payment is charged to the Consolidated Statement of Comprehensive Income so as to produce a 
constant periodic rate of interest on the net obligation outstanding in each period.

Operating lease agreements

Rentals applicable to operating leases, where substantially all of the risks and benefits or ownership remains with the lessor, 
are charged to the Statement of Comprehensive Income on a straight line basis over the period of the lease.

Lease incentives are spread over the period of the lease on a straight line basis.

3.13 Provisions

Provisions are recognised when the Group has a present obligation (legal or constructive) as a result of a past event, it is 
probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable 
estimate can be made of the amount of the obligation. Provisions are measured using the directors’ best estimate of the 
expenditure required to settle the obligation at the date of each statement of financial position.

If the effect of the time value of money is material, provisions are discounted using a current pre-tax rate that reflects, when 
appropriate, the risks specific to the liability. When discounting is used, the increase in the provision due to the passage of 
time is recognised as a finance cost.

All of the group’s premises are leased under operating leases. The majority of the leases include an end of lease rectification 
clause to return the property to its original state. No provision is made until a board decision has been taken to either 
terminate or not to renew the lease. Additionally, the group maintains stores to a high standard and completes any necessary 
repairs and maintenance on a timely basis using the in-house property department and external contractors. These costs are 
expensed as incurred.

55

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

3. SIGNIFICANT ACCOUNTING POLICIES continued

3.14 Pensions and other post-employment benefits

The company operates a defined contribution pension scheme. The assets of the scheme are held and administered separately 
from those of the Group. Contributions payable for the year are charged in the statement of comprehensive income. Total 
contributions for the year are disclosed in note 9 to the accounts. Differences between contributions payable in the year and 
contributions actually paid are shown as either accruals or prepayments in the Statement of Financial Position.

3.15 Employee share incentive plans 

The group grants equity settled share option rights to the parent entity’s equity instruments to certain directors and senior 
staff members under a LTIP (Long term incentive Plan). The employee share options are measured at fair value at the date of 
grant by the use of either the Black– Scholes Model or a Monte Carle model depending on the vesting conditions attached to 
the share option. The fair value is expensed on a straight line basis over the vesting period based on an estimate of the number 
of options that will eventually vest. 

3.16 Revenue recognition

Revenue is recognised when the entity transfers significant risks and rewards of ownership to the buyer. Revenue is recognised 
to the extent that it is probable that the economic benefits will flow to the Group and the revenue can be reliably measured, 
regardless of when the payment is received. Revenue is measured at the fair value of the consideration received or receivable, 
taking into account contractually defined terms of payment and excluding taxes or duty. The following specific recognition 
criteria must also be met before revenue is recognised:

Pawnbroking revenue

Revenue from pawnbroking comprises interest on pledge loan books and comprises the following two distinct components:

Contractual interest earned: 
Contractual interest is earned on pledge loans up to the point of redemption or the end of the primary contract term. 
Interest receivable on loans is recognised as interest accrues by reference to the principle outstanding and the effective rate 
applicable, which is the rate that discounts the estimated cash receipts through the expected life of the financial asset to that 
asset’s net carrying value.

Revenue arising from the disposal of unredeemed pledge contracts:
Revenue is recognised on the disposal of unredeemed pledge contracts when additional interest and transaction fee income is 
earned.

Sale of precious metals and diamonds acquired via over the counter purchases

Gold/Silver – Revenue is recognised at either the prevailing spot price, or in the case of gold, at the fixed amount booked, at 
the point it is received by the Group’s bullion dealer.

Platinum and palladium – Revenue is recognised at the point a confirmed sell instruction is issued to the Group’s bullion 
dealer.

Retail sales

Revenue is recognised at the point the goods are delivered to the customer.

Currency income 

Revenue is earned in respect of the provision of Bureau de Change facilities offered and represents the margin earned which is 
recognised at the point the currency is collected by the customer.

56

Ramsdens Holdings PLC - Annual Report 20183. SIGNIFICANT ACCOUNTING POLICIES continued

Other financial income

Other financial income comprises cheque cashing fees, buyback and other miscellaneous revenues. Cheque cashing fees 
earned are recognised within revenue by reference to the date the transaction takes place. Buyback revenue relates to the 
sale of items to a customer, either the person who originally sold that item to the business, or to a third party. Revenue is 
recognised at the delivery of the item to a customer.

Dividend income

Revenue is recognised when the Group’s right to receive the payment is established, which is generally when shareholders 
approve the dividend.

4. KEY SOURCES OF ESTIMATION, UNCERTAINTY AND SIGNIFICANT ACCOUNTING JUDGEMENTS 

The preparation of the Group’s consolidated financial statements requires management to make judgements, estimates and 
assumptions that affect the reported amounts of revenues, expenses, assets and liabilities, and the accompanying disclosures, 
and the disclosure of contingent liabilities. Uncertainty about these assumptions and estimates could result in outcomes that 
require a material adjustment to the carrying amount of assets or liabilities affected in future periods.

In the process of applying the Group’s accounting policies, management has made the following judgements, which have the 
most significant effect on the amounts recognised in the consolidated financial statements:

Revenue recognition – pawnbroking loans interest accrual estimation

The group recognises interest on pawnbroking loans as disclosed in note 3.16. The pawnbroking loans interest accrual (pledge 
accrual) is material and is dependent on the estimate that the Group makes of both the expected level of the unredeemed 
pawnbroking loans and the ultimate realisation value for the pledge assets supporting those loans. An assessment is made 
on a pledge by pledge basis of the carrying value represented by original capital loaned plus accrued interest to date and its 
corresponding realisation value on sale of unredeemed pledges to identify any deficits. The principle estimates within the loan 
interest accrual are:

1. Non Redemption Rate

•  This is based upon current and historical data held in respect of non – redemption rates.

2. Realisation Value

    This based upon either:

•  The current price of the metal that will be received through the sale of the metal content via disposal through a bullion 

dealer. 

•  The expected resale value of those jewellery items within the pledge that can be retailed through the branch network.

See note 14 for further details on pawnbroking credit risk and provision values.

Impairment of property, plant and equipment and intangible assets

Determining whether property, plant and equipment and intangibles are impaired requires an estimation of the value in use of 
the CGU to which the assets have been allocated. The value in use calculation requires the Group to estimate the future cash 
flows expected to arise from the CGU and selecting a suitable discount rate in order to calculate present value. The review 
is conducted annually, in the final quarter of the year. The impairment review is conducted at the level of each CGU, which is 
usually taken to be each individual branch store.

57

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

4. KEY SOURCES OF ESTIMATION, UNCERTAINTY AND SIGNIFICANT ACCOUNTING JUDGEMENTS continued

The principal assumptions applied by management in arriving at the value in use of each CGU are as follows:

1. 

2.  

3. 

 The Group prepares cash flow forecasts for each branch. Cash flows represent management’s estimate of the 
revenue of the relevant CGU, based upon the specific characteristics of the branch and its stage of development.

 The Group has discounted the forecast cash flows at a pre-tax, risk adjusted rate of 12%.

 Where the recoverable amount of the CGU was estimated to be less than its carrying amount, the carrying amount of 
the CGU was reduced to the estimated recoverable amount. 

Whilst the impairment review has been conducted based on the best available estimates at the impairment review date, the 
Group notes that actual events may vary from management expectation.

Trade receivables provisioning

Trade and other receivables, with the exception of expired pledges, are stated at their nominal amount less expected 
impairment losses.

For unredeemed pledges, the goods securing the loan are put up for sale as the Group is selling the goods on behalf of the 
customer to repay the loan. An impairment review of the carrying value for each unredeemed pledge is undertaken and the 
resultant amount is shown within trade receivables at the lower of:

(i)  

the original capital loaned together with the accrued primary term interest less the proceeds of any goods sold to  
date; and 

(ii)  

the current market value of the remaining goods within the pledge that have yet to be realised.

Taxes

Deferred tax assets are recognised for unused tax losses to the extent that it is probable that taxable profit will be available 
against which the losses can be utilised. Significant management judgement is required to determine the amount of deferred 
tax assets that can be recognised, based upon the likely timing and the level of future taxable profits, together with future tax 
planning strategies.

5. SEGMENTAL ANALYSIS 

The group’s revenue from external customers is shown by geographical location below:

Revenue
United Kingdom

Other

2018
£’000

39,800

142
39,942

2017
£’000

34,516

–
34,516

The Group’s assets are located entirely in the United Kingdom therefore, no further geographical segments analysis is 
presented. The Group is organised into operating segments, identified based on key revenue streams, as detailed in the CEO’s 
review.

58

Ramsdens Holdings PLC - Annual Report 2018 
 
5. SEGMENTAL ANALYSIS continued

Revenue
Pawnbroking

Purchases of precious metals

Retail Jewellery sales

Foreign currency margin
Income from other financial services

Total revenue

Gross profit
Pawnbroking

Purchases of precious metals

Retail Jewellery sales

Foreign currency margin

Income from other financial services

Total gross profit

Administrative expenses
Exceptional expenses

Finance costs

Gain on fair value of derivative financial liability

Profit before tax

2018
£’000

6,966

10,936

7,960

11,329
2,751
39,942

2018
£’000

6,966

4,356

4,130

11,329

1,566

28,347

(21,937)
–

(177)

79

6,312

2017
£’000

6,128

10,839

5,909

8,971
2,669
34,516

2017
£’000

6,128

4,336

3,321

8,971

1,532

24,288

(19,735)
(1,110)

(614)

107

2,936

Income from other financial services comprises of cheque cashing fees, electronics & buybacks, agency commissions on 
miscellaneous financial products. 

Revenue from the purchases of precious metals is currently from one bullion dealer.  There is no reliance on key customers in 
other revenue streams.

59

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

5. SEGMENTAL ANALYSIS continued

The Group is unable to meaningfully allocate administrative expenses, or financing costs or income between the segments. 
Accordingly, the Group is unable to meaningfully disclose an allocation of items included in the Consolidated Statement of 
Comprehensive income below Gross profit, which represents the reported segmental results. 

Other information
Tangible & intangible capital additions (*)

Depreciation and amortisation (*)

Assets
Pawnbroking

Purchase of precious metals

Retail Jewellery sales

Foreign currency margin

Income from other financial services

Unallocated (*)

Liabilities
Pawnbroking

Purchase of precious metals

Retail Jewellery sales

Foreign currency margin

Income from other financial services

Unallocated (*)

2018
£’000

1,312

1,290

2018
£’000

9,421

1,323

6,214

7,162

472

13,022

37,614

254

5

1,418

2,814

422

5,133

10,046

2017
£’000

492

1,368

2017
£’000

8,242

773

4,354

6,096

480

11,358

31,303

167

–

657

1,771

190

5,123

7,908

(*)  The Group cannot meaningfully allocate this information by segment due to the fact that all segments operate from the 
same stores and the assets in use are common to all segments.  Fixed assets are therefore included in the unallocated 
assets balance.

6. FINANCE COSTS

Interest on debts and borrowings
Finance charges payable under finance leases and hire purchase contracts

Total finance costs

2018
£’000
176
1

177

2017
£’000
613
1

614

60

Ramsdens Holdings PLC - Annual Report 20187. PROFIT BEFORE TAXATION HAS BEEN ARRIVED AT AFTER CHARGING/(CREDITING)

Depreciation of property, plant and equipment reported within:

– Administrative expenses

Amortisation of intangible assets reported within:

– Administrative expenses

Loss on disposal of property, plant and equipment
Cost of inventories recognised as an expense

Staff costs

Foreign currency gains

Operating lease payments

Auditor's remuneration - Audit Fees

Exceptional expenses

2018
£’000

1,079

211

29
11,595

11,256

(93)

2,726

78

–

2017
£’000

1,047

320

83
10,228

9,177

(128)

2,643

89

1,110

The Company and Group audit fees are borne by a subsidiary undertaking, Ramsdens Financial Limited. There were no fees 
payable to the Company’s auditor in respect of non-audit services.

Exceptional expenses in 2017 relates to professional costs incurred in relation to the Ramsdens Holdings PLC listing on the 
AIM market together with a bonus paid to those members of staff that were employed at the time of the Group’s MBO on the 2 
September 2014 in recognition of their loyalty.

8. EARNINGS PER SHARE

Profit for the year

Weighted average number of shares in issue

Earnings per share (pence)

Fully Diluted earnings per share (pence)

2018
£’000
5,034

2017
£’000
2,010

30,837,653

25,750,444

16.3

15.9

7.8

7.6

61

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

9. INFORMATION REGARDING DIRECTORS AND EMPLOYEES

Directors’ emoluments

2018

2017

Emoluments

Pension

LTIP

Total Emoluments

Pension

LTIP

Total

13

1

6

42

–

–
–

62

2018
£’000

10,211

738

161

146

11,256

2018
No.
84

491

575

2

1

–

–

–

–
–

3

209

69

90

92

32

10
9

511

2017
£’000

8,436

565

7

169

9,177

2017
No.
66

486

552

Executive
Peter Kenyon

Martin Clyburn*

Michael Johnson**

Kevin Brown**

Non Executive
Andrew Meehan

Simon Herrick***
Steve Smith***

Total

* 

** 

*** 

312

207

–

–

58

42
35

654

15

10

–

–

–

–
–

50

28

–

–

–

–
–

25

78

377

245

–

–

58

42
35

757

194

67

84

50

32

10
9

446

Martin Clyburn was appointed to the board in August 2016 

Michael Johnson and Kevin Brown resigned as directors of the Company in February 2017 

Simon Herrick and Steve Smith were appointed to the board in January 2017

Included in administrative expenses:
Wages and salaries

Social security costs

Share option scheme

Pension costs

Total employee benefits expense

The average number of staff employed by the group during the financial period amounted to:

Head Office and management

Branch Counter staff 

62

Ramsdens Holdings PLC - Annual Report 201810. INCOME TAX
The major components of income tax expense are:
Consolidated statement of comprehensive income

Current income tax:
Current income tax charge

Adjustments in respect of current income tax of previous year

Deferred tax:
Relating to origination and reversal of temporary differences

Income tax expense reported in the statement of comprehensive income

2018
£’000

1,341

(14)
1,327

(49)
1,278

2017
£’000

969

57
1,026

(100)
926

A reconciliation between tax expense and the product of accounting profit multiplied by the UK domestic tax rate is as follows:

Profit before income tax
UK corporation tax rate at 19% (2017: 20%)
Expenses not deductible for tax purposes
Prior period adjustment

Income tax reported in the statement of comprehensive income

Deferred tax

Deferred tax assets
Share based payments 

Total

Deferred tax relates to the following:

Deferred tax liabilities
Accelerated depreciation for tax purposes
Other short-term differences

Deferred tax liabilities

Reconciliation of deferred tax liabilities net

Opening balance as of 1 April
Deferred tax recognised in the statement of comprehensive income
Other deferred tax
Closing balance as at 31 March

Factors affecting tax charge

2018
£’000
6,312
1,199
93
(14)

1,278

2018
£’000
84

84

2018
£’000
1
114

115

2018
£’000
137
(49)
(57)
31

2017
£’000
2,936
587
282
57

926

2017
£’000
–

–

2017
£’000
4
133

137

2017
£’000
237
(100)
–
137

The standard rate of UK corporation tax for the period was 19% (2017: 20%).  Reductions in the rate to 19% from 1 April 2017 
and 17% from 1 April 2020 were enacted prior to the date of the statement of financial position and have been applied to the 
Group's deferred tax balances.  This will adjust the Group's future tax charge accordingly.

63

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

11. PROPERTY, PLANT AND EQUIPMENT

Cost
At 1 April 2017

Additions

Disposals

At 31 March 2018
Depreciation
At 1 April 2017

Depreciation charge for the year 

Disposals

At 31 March 2018
Net book value
At 31 March 2018

At 31 March 2017

Finance leases

Leasehold 
property
£’000

Fixtures & 
Fitting
£’000

Computer 
equipment
£’000

Motor 
vehicles
£’000

3,686

601

(141)

4,146

1,416

586

(141)

1,861

2,285

2,270

2,517

387

(172)

2,732

877

382

(163)

1,096

1,636

1,640

392

213

(94)

511

118

105

(73)

150

361

274

40

–

–

40

14

6

–

20

20

26

Total
£’000

6,635

1,201

(407)

7,429

2,425

1,079

(377)

3,127

4,302

4,210

The carrying value of plant and equipment held under finance leases and hire purchase contracts at 31 March 2018 was 
£15,000 (2017: £19,000). Assets under hire purchase contracts are pledged as security for the related hire purchase liabilities.  
Total future obligations under finance leases are £9,000 (2017: £17,000).

64

Ramsdens Holdings PLC - Annual Report 201812. INTANGIBLE ASSETS

Cost 
At 1 April 2017

Additions

Aquisitions

Disposals

At 31 March 2018

Amortisation
At 1 April 2017

Amortisation charge for the year

Disposals

At 31 March 2018

Net book value

At 31 March 2018

At 31 March 2017

Customer 
relationships
£’000

Website
£’000

Goodwill
£’000

1,344

31

-

–

1,375

876

195

–

1,071

304

468

79

-

–

–

79

18

16

–

34

45

61

-

–

80

–

80

–

–

–

–

80

–

Total
£’000

1,423

31

80

–

1,534

894

211

–

1,105

429

529

On 5 January 2018 the Group purchased a jewellery business for consideration of £100,000 paid in cash. This comprised 
£20,000 for tangible fixed assets and £80,000 for goodwill. The store was refurbished and rebranded and opened in 
March 2018.

65

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

13. INVESTMENTS

The Group has a minor holding in Big Screen Productions 5 LLP.

Big Screen Productions 5 LLP, whilst still trading, has wound down its operations and made a capital distribution equivalent to 
the value of the carrying value of the investment in 2015. The investment now has a £nil carrying value.

Group Investments

Details of the investments in which the group and company holds 20% or more of the nominal value of any class of share 
capital are as follows:

Name of company
Subsidiary undertakings
Ramsdens Group Limited  
(Registered office: Unit 16 
Parkway Centre, Coulby 
Newham, TS8 0TJ)
Ramsdens Financial Limited 
(Registered office: Unit 16 
Parkway Centre, Coulby 
Newham, TS8 0TJ)

Proportion of 
voting rights 
and shares 
held

Activity

100%

Supply of management & strategic services

Holding

Ordinary 
Shares

Ordinary 
Shares

100%

Supply of foreign exchange services, pawnbroking, 
purchase of gold jewellery, jewellery retail and related 
financial services.

66

Ramsdens Holdings PLC - Annual Report 201814. FINANCIAL ASSETS AND FINANCIAL LIABILITIES

At 31 March 2018

Fair value 
through 
statement of 
comprehensive 
income
£’000

Loans and 
receivables
£’000

Financial 
liabilities at 
amortised 
cost
£’000

Financial assets
Trade and other receivables

Cash and cash equivalents

Financial liabilities
Trade and other payables

Borrowings

Derivative financial liabilities - interest 
rate swap

Net financial assets/(liabilities)

At 31 March 2017

–

–

–

–

(40)

(40)

Book 
Value
£’000

9,930

14,619

(7,176)

(1,883)

(40)

Fair 
Value
£’000

9,930

14,619

(7,176)

(1,883)

(40)

9,930

14,619

–

–

 –

–

–

(7,176)

(1,883)

– 

24,549

(9,059)

15,450

15,450

Fair value 
through  
  statement of  
 comprehensive 
income
£’000

Loans and 
receivables
£’000

Financial 
liabilities at 
amortised 
cost
£’000

Financial assets
Trade and other receivables

Cash and cash equivalents

Financial liabilities
Trade and other payables

Borrowings
Derivative financial liabilities - interest 
rate swap

Net financial assets/(liabilities)

–

–

–

–

(119)

(119)

–

–

(4,809)

(2,327)

8,672

11,864

–

–

 –

20,536

(7,136)

13,281

13,281

– 

(119)

(119)

Book 
Value
£’000

8,672

11,864

(4,809)

(2,327)

Fair 
Value
£’000

8,672

11,864

(4,809)

(2,327)

Trade and other receivables shown above comprises trade receivables, other receivables and pledge accrued income as 
disclosed in note 16.

Trade and other payables comprises of trade payables, other payables and accruals as disclosed in notes 18 & 19.

Borrowings comprises of bank borrowings, obligations under finance leases, loan notes and other loans as disclosed in notes 
18 & 19.

Loans and receivables are non-derivatives financial assets carried at amortised cost which generate a fixed or variable interest 
income for the Group. The carrying value may be affected by changes in the credit risk of the counterparties.

Management have assessed that for cash and short-term deposits, trade receivables, trade payables, bank overdrafts and 
other current liabilities their fair values approximate to their carrying amounts largely due to the short-term maturities of these 
instruments. Book values are deemed to be a reasonable approximation of fair values.

67

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

14. FINANCIAL ASSETS AND FINANCIAL LIABILITIES continued

Fair value

The assumptions used by the Group to estimate the fair values are summarised below:

The fair value of the interest rate swaps is based upon the projected interest rate curves, over the life of the interest rate 
swaps. This valuation falls within level 2 of the fair value hierarchy in IAS39.

The fair value of all other financial instruments is equivalent to their book value due to their short maturities. 

Financial Risks

The Group monitors and manages the financial risks relating to the financial instruments held. The principal risks include credit 
risk on financial assets, and liquidity and interest rate risk on financial liability borrowings. The key risks are analysed below.

Credit risk

Pawnbroking trade receivables

The Group is exposed to credit risk through customers defaulting on their loans. The key mitigating factor to this risk is 
the requirement for the borrower to provide security (the pledge) in entering a pawnbroking contract. The security acts to 
minimise credit risk as the pledged item can be disposed of to realise the loan value on default.

The Group estimates that the current fair value of the security is equal to the current book value.

In addition to holding security, the Group further mitigates credit risk by:

1)  

2)  

3)  

 Applying strict lending criteria to all pawnbroking loans. Pledges are rigorously tested and appropriately valued. In all 
cases where the Group lending policy is applied, the value of the pledged items is in excess of the pawn loan.

 Seeking to improve redemption ratios. For existing customers, loan history and repayment profiles are factored into 
the loan making decision. The Group has a high customer retention ratio and all customers are offered high customer 
service levels.

 The carrying value of every pledge comprising the pawnbroking trade receivables in the loan book is reviewed against 
its expected realisation proceeds should it not be redeemed and any deficits are provided for based on current and 
historical non redemption rates. In addition a further provision is made in respect of those expired pledges that are 
in the course of realisation by reviewing the carry value of each pledge against the expected realisation proceeds and 
writing the pledge down to its recoverable amount. 

The Group continually monitors, at both store and at Board level, its internal controls to ensure the adequacy of the pledged 
items. The key aspects of this are:

•  Appropriate details are kept on all customers the Group transacts with;

•  All pawnbroking contracts comply with the Consumer Credit Act 2006;

•  Appropriate physical security measures are in place to protect pledged items; and

•  An internal audit department monitors compliance with policies at the Group’s stores.

68

Ramsdens Holdings PLC - Annual Report 201814. FINANCIAL ASSETS AND FINANCIAL LIABILITIES continued

The pawnbroking accrued income is disclosed net of the provision for bad and doubtful debts associated with these financial 
assets. 

The movement on these provisions is as follows:

Pawnbroking 
Trade 
Receivables 
£’000
301

Pawnbroking 
Trade 
receivables in 
the course of 
realisation
£’000
112

(9)

292

50

342

2018
£’000
14

(46)

66

12

78

2017
£’000
12

2017
£’000
5,402

572

5,974

At 1 April 2016

Statement of comprehensive income charge 

At 31 March 2017

Statement of comprehensive income charge 

Balance at 31 March 2018

Bad Debts written off during the year net of recoveries were:

Pawnbroking Trade Receivables 

The ageing of the Pawnbroking trade receivables excluding those in the course of realisation is as follows:

Within contractual term

Past due

2018
£’000
5,732

699

6,431

The Group has not provided for the contractually overdue receivables (i.e. loans where the pawnbroking agreement has 
terminated but the customer has not redeemed the assets) at the reporting date since the realisable value of the security held 
is greater than the carrying value of the pledge loan as disclosed above. The Group does not start the disposition process 
of the unredeemed pledges until at least one month after the due repayment date since it is commercial practice to allow 
additional time for the customers to redeem their pledges.

Cash and cash equivalents

The cash and cash equivalents balance comprises both bank balances and cash floats at the stores. The bank balances are 
subject to very limited credit risk as they are held with banking institutions with high credit ratings assigned by international 
credit rating agencies. The cash floats are subject to risks similar to any retailer, namely theft or loss by employees or third 
parties. These risks are mitigated by the security systems, policies and procedures that the Group operates at each store, the 
Group recruitment and training policies and the internal audit function.

69

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS 
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

14. FINANCIAL ASSETS AND FINANCIAL LIABILITIES continued

Market risk

Pawnbroking trade receivables

The collateral which protects the Group from credit risk on non-redemption of pawnbroking loans is principally comprised of 
gold, jewellery items and watches. The value of gold items held as security is directly linked to the price of gold. The Group is 
therefore exposed to adverse movements in the price of gold on the value of the security that would be attributable for sale in 
the event of default by the borrower.

The Group considers this risk to be limited for a number of reasons. First of all, the Group applies conservative lending policies 
in pawnbroking pledges reflected in the margin made on retail sales and scrap gold when contracts forfeit. The Group is also 
protected due to the short term value of the pawnbroking contract. In the event of a significant drop in the price of gold, the 
Group could mitigate this risk by reducing its lending policy on pawnbroking pledges, by increasing the proportion of gold sold 
through retail sales or by entering gold hedging instruments. Management monitors the gold price on a constant basis.

Considering areas outside of those financial assets defined under IAS 39, the Group is subject to higher degrees of pricing 
risk. The price of gold will affect the future profitability of the Group in three key ways:

i) 

ii) 

 A lower gold price will adversely affect the scrap disposition margins on existing inventory, whether generated by 
pledge book forfeits or direct purchasing. While scrap profits will be impacted immediately, retail margins may be less 
impacted in the short term.

 While the Group’s lending rates do not track gold price movements in the short term, any sustained fall in the price of 
gold is likely to cause lending rates to fall in the longer term thus potentially reducing future profitability.

iii) 

 A lower gold price may reduce the attractiveness of the Group’s gold purchasing operations.

Conversely, a lower gold price may dampen competition as lower returns are available and hence this may assist in sustaining 
margins and volumes.

Financial assets

The Group is not exposed to significant interest rate risk on the financial assets, other than cash and cash equivalents, as 
these are lent at fixed rates, which reflect current market rates for similar types of secured or unsecured lending, and are held 
at amortised cost.

Cash and cash equivalents are exposed to interest rate risk as they are held at floating rates, although the risk is not 
significant as the interest receivable is not significant.

Liquidity risk

Cash and cash equivalents

Bank balances are held on short term/no notice terms to minimise liquidity risk.

70

Ramsdens Holdings PLC - Annual Report 201814. FINANCIAL ASSETS AND FINANCIAL LIABILITIES continued

Trade and other payables

Trade and other payables are non-interest bearing and are normally settled on 30 day terms, see note 18.

Borrowings

The maturity analysis of the cash flows from the group’s borrowing arrangements that expose the group to liquidity risk are as 
follows:

Bank borrowings

Amount repayable

In one year or less

In more than one year but no more than two years

In more than two years but no more than five years

2018
£’000
1,875 

2017
£’000
2,310 

1,875 

2,310 

–

–

–

– 

1,875 

2,310 

The interest charged on bank borrowings is based on a fixed percentage above LIBOR. There is therefore a cash flow risk 
should there be any upward movement in LIBOR rates. Assuming the £7million revolving credit facility was fully utilised then a 
1% increase in the LIBOR rate would increase finance costs by £70,000 pre-tax and reduce post-tax profits by £57,000. 

Derivative financial instruments comprises of interest rate swap facilities that mature in October 2018.  The movement in this 
liability is shown as a gain on fair value of derivative financial libility in the statement of comprehensive income.  For the year 
ended 31 March 2018 the gain was £79,000 (2017: £107,000).

15. INVENTORIES

New and second hand inventory for resale (at lower of cost or net realisable value)

16. TRADE AND OTHER RECEIVABLES

Trade receivables - Pawnbroking

Trade receivables - Pawnbroking in the course of realisation

Trade receivables - other

Other receivables

Pledge accrued Income

Prepayments and accrued income

2018
£’000
7,567

2018
£’000
6,431

1,965

495

14

1,025

683

10,613

2017
£’000
5,338

2017
£’000
5,974

1,350

405

25

917

690

9,362

71

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

17.  CASH AND CASH EQUIVALENTS

Cash and cash equivalents

2018
£’000
14,619

2017
£’000
11,864

Cash and cash equivalents comprise cash held by the Group and short-term bank deposits.  

Further details on financial instruments, including the associated risks to the Group and allowances for bad and doubtful debts 
and fair values is provided in note 14.

18. TRADE AND OTHER PAYABLES (CURRENT)

Bank borrowings 
Trade payables

Other payables

Income tax liabilities

Other taxes and social security

Accruals and deferred income

Obligations under finance leases (note 11)

2018
£’000
1,875
5,259

336

633

198

1,281

8

9,590

2017
£’000
2,310
3,335

297

305

211

773

8

7,239

Terms and conditions of the above financial liabilities:

•  Trade and other payables are non-interest bearing and are normally settled on 30-day terms.

For explanations on the Group’s liquidity risk management processes, refer to note 14.

Bank borrowings
The RCF facility was renewed during the previous year with an increase in facility size from £5m to £7m and an increase in 
term for a further 3 years. Details of the facility are as follows:

Key Term 
Facility 
Total facility size 

Description
Revolving Credit Facility with Clydesdale Bank Plc (trading as Yorkshire Bank)
£7m

Termination date 

04/03/2020

Utilisation 

Interest 

Interest Payable 

Repayments 

Security 

Undrawn facilities

The £7m facility is available subject to the ratio of cash at bank in hand (inclusive of currency 
balances) to the RCF borrowing exceeding 1.5 as stipulated in the banking agreement
Interest is charged on the amount drawn down at 2.5% above LIBOR rate when the initial the 
drawdown is made and for unutilised funds interest is charged at 1% above Libor rate from the date 
when the facility was made available. The LIBOR rate is reset to the prevailing rate every interest 
period typically three months throughout the facility period
Interest is payable at intervals to suit the company but typically three months

The facility can be repaid at any point during its term and re-borrowed

The facility is secured by a debenture over all the assets of Ramsdens Financial Ltd and cross 
guarantees and debentures have been given by Ramsdens Group Limited and Ramsdens Holdings 
PLC
At the 31 March 2018 the group had available £5m of undrawn committed facilities

72

Ramsdens Holdings PLC - Annual Report 201818. TRADE AND OTHER PAYABLES (CURRENT) continued
Finance lease and hire purchase commitments

The Group has finance leases and hire purchase contracts for one motor vehicle.  The Group's obligations under finance leases 
are secured by the lessor's title to the leased assets. Future minimum lease payments under finance leases and hire purchase 
contracts, together with the present value of the net minimum lease payments at 31st March 2018 is £9,000 (2017: £17,000).

19. NON-CURRENT LIABILITIES 

Obligations under finance leases (note 11)
Accruals and deferred income

Derivative financial instruments (note 14)

Deferred tax (note 10)

20. ISSUED CAPITAL AND RESERVES 

Ordinary shares issued and fully paid

Ordinary A shares of £1 each

Ordinary B shares of £1 each

At 31 March 2016
Reorganisation of existing share capital and reclassification to 1p shares 

Bonus issue of ordinary 1p shares

Issue of new ordinary 1p shares

At 31 March 2017 & 31 March 2018

2018
£’000
1
300

40

115

456

No.
186,250

60,983

247,233
24,723,300

300,400

5,813,953

30,837,653

2017
£’000
9
404

119

137

669

£’000
186

61

247
247

3

58

308

The Company reorganised the issued ordinary share capital during the previous year to unify the ‘A’ shares & ‘B’ shares into one 
class of 1p ordinary shares. As part of this re-organisation a bonus issue of 300,400 ordinary shares was made capitalising £3,000 
of reserves.

The Company issued 5,813,953 ordinary 1p shares during the previous year at 86p per share. Associated fees of £50,000 were 
charged to share premium account.

Capital risk management

The Group manages its capital to ensure that entities in the Group will be able to continue as going concerns while maximising the 
return to stakeholders through the optimisation of the debt and equity balance. The capital structure of the Group consists of debt, 
which includes the borrowings disclosed in note 18, cash and cash equivalents and equity attributable to the equity holders of the 
parent, comprising issued capital, reserves and retained earnings.

73

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

21. DIVIDENDS 

Amounts recognised as distributions to equity holders in the year:

Final dividend for the year ended 31 March 2017 of 1.3 pence per share 
Interim dividend for the year ended 31 March 2018 of 2.2 pence per share

Amounts proposed and not recognised:
Proposed final dividend for the year ended 31 March 2018 of 4.4p (2017:1.3p) per share

2018
£’000
401
678

1,079

1,357

2017
£’000
–
–

–

401

The proposed final dividend is subject to approval at the Annual General Meeting accordingly has not been included as a 
liability in these financial statements.

22. PENSIONS 

The company operates a defined contribution scheme for its directors and employees. The assets of the scheme are held 
separately from those of the company in an independently administered fund.

The outstanding pension contributions at 31 March 2018 are £13,000 (2017: £107,000).

23. COMMITMENTS AND CONTINGENCIES 

Operating lease commitments – Group as lessee

At the date of the statement of financial position, the Group had outstanding commitments for future minimum rentals payable 
under non-cancellable operating leases, which fall due as follows:

Land and buildings

Within one year
After one year but not more than five years

More than five years

Other
Within one year
After one year but not more than five years

More than five years

2018
£’000

2,368
6,566

1,673

10,607

2018
£’000

61
36

– 

97

2017
£’000

2,442
7,812

1,335

11,589

2017
£’000

79
54

–

133

Significant operating lease payments represent rentals payable by the Group for rental of store premises. Leases are normally 
renegotiated for an average term of 10 years at the then prevailing market rate, with a break option after 5 years. 

74

Ramsdens Holdings PLC - Annual Report 201824. RELATED PARTY DISCLOSURES

Ultimate controlling party

The Company has no controlling party. Prior to 15 February 2017 the Company was controlled by NorthEdge Capital Fund 1 LP 
which held 73.89% of the issued share capital since 2 September 2014.

Transactions with related parties

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation and 
are not disclosed in this note.

Transactions with key management personnel

The remuneration of the directors of the company, who are the key management personnel of the Group, is set out below in 
aggregate:

Short term employee benefits

Post employment benefits
Share based payments

25. SHARE BASED PAYMENTS

2018
£’000
946

43
119
1,108

As at 31 March 2018 the Company operated a Long-term Incentive Plan (LTIP). The charge for the year in respect of the 
scheme was:

LTIP

2018
£’000
161

2017
£’000
613

78
6
697

2017
£’000
7

The LTIP is a discretionary share incentive scheme under which the Remuneration Committee can grant options to purchase 
ordinary shares at nominal 1p per share cost to Executive Directors and other senior management. The LTIP commenced in 
March 2017, details were as follows:

Outstanding at the beginning of the year

Granted 

Forfeited during the year
Exercised during the year

Outstanding at the end of the year

The options vest according to the achievement against two criteria

Total Shareholder Return – TSR – 50% of options awarded

Earnings per Share – EPS – 50% of options awarded

2018

Number of 
conditional 
Shares 
805,554

Weighted 
average 
exercise price 
in pence 
–

–

–
–

805,554

–

–
–

–

75

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS continued

25. SHARE BASED PAYMENTS continued 

The Fair value of services received in return for share options granted is based on the fair value of share options granted and 
are measured using the Monte Carlo method for TSR performance condition as this is classified as a market condition under 
IFRS2 and using the Black Scholes method for the EPS performance condition which is classified as a non– market condition 
under IFRS2. The fair values have been computed by an external specialist and the key inputs to the valuation model were:

Model
Grant Date
Share Price
Exercise Price
Vesting period
Risk Free return
Volatility
Dividend Yield
Fair value of Option (£)

TSR Condition
Monte Carlo
13/03/2017
£1.06
£0.01
3.05 years
0.2%
27.0%
7.5%
0.39

EPS Condition
Black Scholes
13/03/2017
£1.06
£0.01
3.05 years
0.2%
27.0%
7.5%
0.81

Early exercise of the options is permitted if a share award holder ceases to be employed by reason of death, injury, disability, 
or sale of the Company. The maximum term of the share options is 10 years.

26. POST BALANCE SHEET EVENTS

There were no post balance sheet events that require further disclosure in the financial statements.

76

Ramsdens Holdings PLC - Annual Report 2018PARENT COMPANY STATEMENT OF FINANCIAL POSITION AS AT 31 MARCH 2018

Assets
Non-current assets
Investments
Deferred tax

Current assets
Receivables
Cash and short term deposits

Total assets

Current liabilities
Trade and other payables

Net current assets
Total assets less current liabilities
Net assets

Equity
Issued capital
Share Premium 
Retained earnings
Total equity

Notes

D
E

F

G

H

2018
£’000

7,681
84
7,765

3,511
27
3,538

11,303

302
302

3,236
11,001

11,001

308
4,892
5,801
11,001

2017
£’000

7,845
–
7,845

1,854
207
2,061

9,906

108
108

1,953
9,798

9,798

308
4,892
4,598
9,798

The Profit after tax for the Company for the year ended 31 March 2018 was £2,050,000 (2017:£4,594,000).

These financial statements were approved by the directors and authorised for issue on 6 June 2018 and signed on their behalf 
by:

M A Clyburn
Chief Financial Officer
Company Registration Number: 8811656

77

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSPARENT COMPANY STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 31 MARCH 2018

As at 1 April 2016
Profit for the year
Total comprehensive income
Bonus issue of share capital
Issue of share capital
Costs associated with issue of share capital
Share based payments
As at 31 March 2017
As at 1 April 2017
Profit for the year
Total comprehensive income
Dividends paid
Share based payments
Deferred tax on share based payments
As at 31 March 2018

Share 
Capital
£’000
247
–
–
3
58
–
 –
308
308
–
–
-
-
-
308

Share 
premium
£’000
–
–
–
–
4,942
(50)
 –
4,892
4,892
–
–
-
-
-
4,892

Retained 
earnings
£’000
–
4,594
4,594
(3)
–
–
7
4,598
4,598
2,050
2,050
(1,079)
161
71
5,801

Total
£’000
247
4,594
4,594
–
5,000
(50)
7
9,798
9,798
2,050
2,050
(1,079)
161
71
11,001

78

Ramsdens Holdings PLC - Annual Report 2018NOTES TO THE PARENT COMPANY FINANCIAL STATEMENTS

A. ACCOUNTING POLICIES

Basis of Preparation

Ramsdens Holdings PLC (the “Company”) is a public limited company incorporated and domiciled in England and Wales. 
The registered office of the Company is Unit 16, Parkway Shopping Centre, Coulby Newham, Middlesbrough, TS8 0TJ. The 
registered company number is 08811656. A list of the Company’s subsidiaries is presented in note D.

The principal activities of the Company and its subsidiaries (the “Group”) are the supply of foreign exchange services, 
pawnbroking and related financial services, jewellery sales, and the purchase of gold jewellery from the general public.

The separate financial statements of the Company are presented as required by the Companies Act 2006. The Company 
meets the definition of a qualifying entity under FRS 100 (Financial Reporting Standard 100) issued by the Financial Reporting 
Council. Accordingly, the financial statements have been prepared in accordance with FRS 101 (Financial Reporting Standard 
101) ‘Reduced disclosure Framework’ as issued by the FRC in September 2015.

The financial statements have been prepared on the historical cost basis. 

As permitted by FRS 101, the Company has taken advantage of the disclosure exemptions available under that standard in 
relation to business combinations, share-based payment, non-current assets held for sale, financial instruments, capital 
management, presentation of comparative information in respect of certain assets, presentation of a cash-flow statement, 
standards not yet effective, impairment of assets and related party transactions.

Where required, equivalent disclosures are given in the Group financial statements of Ramsdens Holdings PLC. The Group 
financial statements of Ramsdens Holdings PLC are available to the public.

The financial statements have been prepared on a going concern basis as discussed in the Directors’ Report.

The particular accounting policies adopted are described below.

Taxation

Current tax

The tax currently payable is based on taxable profit for the year. The Company’s liability for current tax is calculated using tax 
rates and laws that have been enacted or substantively enacted by the date of the statement of financial position.

Deferred tax

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets 
and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit, and 
is accounted for using the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable 
temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profits will be 
available against which deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the 
temporary difference arises from the initial recognition of goodwill or from the initial recognition (other than in a business 
combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit.

Investments

Fixed assets investments are shown at cost less provision for impairment.

Financial Liabilities And Equity

Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered 
into. An equity instrument is any contract that evidences a residual interest in the assets of the company after deducting 
liabilities.

Equity instruments issued are recorded at the proceeds received, net of direct issue costs.

79

Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE PARENT COMPANY FINANCIAL STATEMENTS continued

A. ACCOUNTING POLICIES continued

Dividends

Dividends receivable from subsidiary undertakings are recorded in the statement of comprehensive income on the date that 
the dividend becomes a binding liability on the subsidiary company.

Dividends payable are recorded as a distribution from retained earnings in the period in which they become a binding liability 
on the Company.

Employee Share Incentive Plans 

Ramsdens Holdings PLC grants equity settled share option rights to the parent entity’s equity instruments to certain directors 
and senior staff members under a LTIP (Long term incentive Plan). The employee share options are measured at fair value at 
the date of grant by the use either the Black– Scholes Model or a Monte Carle model depending on the vesting conditions 
attached to the share option. The fair value is expensed on a straight line basis over the vesting period based on an estimate of 
the number of options that will eventually vest.

B. COMPANY STATEMENT OF COMPREHENSIVE INCOME

As permitted by s408 of the Companies Act 2006 the Company has elected not to present its own statement of 
comprehensive income for the year.

The auditor’s remuneration for the current and preceding financial years is borne by a subsidiary undertaking, Ramsdens 
Financial Limited. Note 7 to the Group financial statements discloses the amount paid.

C. STAFF AND KEY PERSONNEL COSTS

Other than the Directors who are the key personnel, the Company has no employees, details of their remuneration is set out 
below:

Remuneration receivable

Social security cos

Value of company pension contributions to money purchase schemes

Share based payments

Remuneration of the highest paid director:

Remuneration receivable

Social security cost

Value of company pension contributions to money purchase schemes

Share Based Payments

2018
£’000
654

86

25

78

843

2018
£’000
312

42

15

50

419

2017
£’000
96

11

55

3

165

2017
£’000
29

4

53

2

88

The number of directors accruing retirement benefits under the money purchase scheme is 2 (2017: nil)

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Ramsdens Holdings PLC - Annual Report 2018D. INVESTMENTS

Shares in subsidiary undertakings

Cost 

At 1 April 2017

Additions – Share based payments

Impairment – reduction in capital in Ramsdens Group Limited

At 31 March 2018

Total 
£’000

7,845

83

(247)

7,681

Additions during the year represent share based payment expense recognised in Ramsdens Financial Limited.  The impairment 
was the result of a reduction in capital in Ramsdens Group Limited.  This reduction in capital facilitated a dividend paid by 
Ramsdens Group Limited to Ramsdens Holdings PLC of £250,000. 

The Investments in Group Companies which are included in the consolidated statements are as follows:

Name of company
Subsidiary undertakings
Ramsdens Group Limited  
(Registered office: Unit 16 
Parkway Centre, Coulby Newham, 
TS8 0TJ)
Ramsdens Financial Limited  
(Registered office: Unit 16 
Parkway Centre, Coulby Newham, 
TS8 0TJ)

Holding

Proportion of voting 
rights and shares 
held

Activity

Ordinary 
Shares

100%

Ordinary 
Shares

100%

Supply of management & strategic services

Supply of foreign exchange services, 
pawnbroking, purchase of gold jewellery, 
jewellery retail and related financial services.

E. DEFERRED TAX

Deferred tax relates to the following:

Deferred tax assets

Reconciliation of deferred tax assets

Opening balance as of 1 April

Deferred tax credit recognised in the statement of comprehensive income

Other deferred tax

Closing balance as at 31 March

2018
£’000
84

84

2018
£’000
-

13

71

84

2017
£’000
-

-

2017
£’000
-

-

-

-

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Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTSNOTES TO THE PARENT COMPANY FINANCIAL STATEMENTS continued

F. RECEIVABLES

Amounts owed by subsidiary companies 

Prepayments 

G. LIABILITIES: AMOUNTS FALLING DUE WITHIN ONE YEAR 

Trade Payables 

Other Creditors

Other taxes and Social Security 

Current tax liabilities

H. CALLED UP SHARE CAPITAL

2018
£’000
3,477

34

3,511

2018
£’000
10

261

17

14

302

2017
£’000
1,814

38

1,852

2017
£’000
15

75

11

7

108

Details of the called up share capital including share shares issued during the year can be found in note 20 within the Group 
financial statements of Ramsdens Holdings PLC.

I. POST BALANCE SHEET EVENTS

There were no post balance sheets events that require further disclosure in the financial statements.

82

Ramsdens Holdings PLC - Annual Report 2018COMPANY ADVISORS

Directors 

Andrew David Meehan (Non-Executive Chairman)
Peter Edward Kenyon (Chief Executive Officer)
Martin Anthony Clyburn (Chief Financial Officer)
Simon Edward Herrick (Non-Executive Director)
Stephen John Smith (Non-Executive Director)

Company Secretary 

Kevin Nigel Brown, F.C.A.

Registered Office and Principal 
Place of Business 

Unit 16
The Parkway Centre
Coulby Newham
Middlesbrough TS8 0TJ

Telephone Number 

01642 579957

Website 

www.ramsdensplc.com

Nominated Adviser 

Auditor 

Solicitors 

Liberum Capital Limited
25 Ropemaker Street
London EC2Y 9LY

Ernst & Young LLP
Citygate
St James Boulevard
Newcastle Upon Tyne NE1 4JD

Addleshaw Goddard
Exchange Tower
19 Canning Street
Edinburgh EH3 8EH

Financial Public Relations Adviser  Hudson Sandler LLP
to the Company 

25 Charterhouse Square
London EC1M 6AE

Registrars 

Principal Bankers 

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex BN99 6DA

Clydesdale Bank trading as Yorkshire Bank
1st Floor
94-96 Briggate
Leeds LS1 6NP

Designed and produced by Invicomm
www.invicomm.com +44(0)207 205 2586

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Ramsdens Holdings PLC - Annual Report 2018STRATEGIC REPORTGOVERNANCEFINANCIAL STATEMENTS