Raymond James Financial
Annual Report 2017

Plain-text annual report

A N N U A L R E P O R T 2 0 1 7 CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM. Here, company values are not simply words. They are the essence of our company. They drive the people who make the big and small, individual and collective decisions that have defined our past and will shape our future. Because, no matter what changes, our business has been – and will remain – putting you and your financial well-being first. On the cover: Chairman Emeritus Tom James and Raymond James founder Bob James in 1980 Thomas A. James Chairman Emeritus Raymond James Financial Paul Reilly Chairman and Chief Executive Officer Raymond James Financial C O N T E N T S 2 20 Message from the Chairman and CEO Social Responsibility 6 21 Private Client Group Corporate Leadership 8 22 Capital Markets 10-Year Financial Summary 12 24 Asset Management Corporate and Shareholder 14 Information 25 Raymond James Bank Financial Report It takes strength and an unwavering focus to stay true to your values day after day, year after year. But for more than 55 years at Raymond James, and as we look ahead, the more things change, the more they stay the same. 1 M E S S A G E F R O M T H E C H A I R M A N A N D C E O Thirty years ago, on October 19, 1987, the Dow Jones Industrial Average lost more than 20% in a single day. In the midst of what became known as Black Monday most firms in our industry closed their trading desks to avoid incurring larger losses. Raymond James did not. Instead, we accommodated clients’ trades, even as we took accompanying losses. Doing so was a testament to our founding commitment – to ALWAYS put clients and their financial well-being first. That quarter in 1987 was the last time the firm posted a quarterly loss. In the three decades since, there have been similar challenges – from the dot-com bubble of the early 2000s to the financial crisis of 2008-2009 – as well as less widespread ones. Raymond James weathered all these, not only remaining profitable every quarter but also taking advantage of significant opportunities. This year was no different. We managed through challenging regulatory and legal hurdles, most notably the initial implementation of the Department of Labor’s (DOL) Fiduciary Rule, which required several significant changes to comply with the rule’s complex requirements for advisors providing advice relating to covered retirement accounts. We also incurred a large legal settlement related to an alleged fraudulent EB-5 government visa investment program created in 2007 by third parties and offered directly to foreign investors. We faced multiple hurricanes, including Hurricane Irma, which required Raymond James to transition to our business continuity protocol, but more importantly provided the opportunity to reinforce our cultural focus on people through our support of associates and of recovery organizations. We integrated three firms, re-introducing the venerable Alex. Brown as a division of Raymond James, welcoming the esteemed advisors of MacDougall, MacDougall & MacTier Inc. (3Macs) in Canada, and joining forces in Europe with Germany-based M&A advisory firm Mummert & Company Corporate Finance. And we turned in outstanding results, generating record net revenues of $6.37 billion and record net income of $636.2 million, or $4.33 per diluted share. The 18% revenue growth over fiscal 2016 was largely attributable to growth in Private Client Group (PCG) fee-based account assets, record investment banking revenues, and the benefit derived from higher short-term interest rates. The strong revenue growth resulted in our net income increasing 20% over fiscal 2016 despite $130 million of expenses associated with the above legal settlement, $46 million of losses on extinguishment of higher-cost debt, and $18 million of acquisition-related expenses during the fiscal year. Our return on equity for the year was 12.2%, which was acceptable given the aforementioned expenses and the strong capital position we maintained throughout the year. Our shareholders’ equity of $5.6 billion on September 30, 2017, increased 14% over September 2016, resulting in a book value per share of $38.74. All of our core operating segments generated record net revenues and record pre-tax income in fiscal 2017. The Private Client Group generated record net revenues of $4.42 billion, a noteworthy increase of 22% over fiscal 2016, and record pre- tax income of $373.0 million, a 10% increase despite the impact of the legal settlement in the same year. These records were aided by strong financial advisor retention and recruiting results, higher short-term interest rates, and market appreciation during the fiscal year. The DOL Fiduciary Rule was a moving target in fiscal 2017, as the applicability date was delayed from April to June, and several components of the rule were ultimately deferred for another 18 months. The uncertainty and far-reaching effects of the rule meant it was a significant focus for PCG this year, as well as for other areas of the firm that support financial advisors. We continue to believe the rule, while well-intended, limits choice for investors and negatively affects the very people it is trying to help. We therefore support the SEC’s efforts to work with the DOL and the industry to establish a uniform standard for all account types, and will continue to lend our voice to this cause. During fiscal 2017, we continued to make significant investments in technology, focusing on enhancing our industry leadership in advisor-facing systems, facilitating compliance with increasingly complex regulatory requirements, and strengthening the stability and security of our platform. For example, we rolled out and earned an industry recognition award for our mobile capabilities, which enable advisors to conduct most of their business from a mobile device. We also launched the beta pilot of our Connected Advisor digital advice platform, which is our response to “robo-advice,” but differs in that it focuses on strengthening relationships between advisors and their clients through the use of automated technology and data- driven insights. We are entering fiscal 2018 with optimism about the prospects for PCG, as we ended fiscal 2017 with 7,346 financial advisors and record assets under administration of $659.5 billion. In the Capital Markets segment, record net revenues of $1.01 billion and record pre-tax income of $141.2 million were both up modestly over fiscal 2016. The segment’s record results were lifted by strong investment banking revenues of $398.7 million, which increased 31% over fiscal 2016. The acquisition of Mummert & Company in fiscal 2016 bolstered our cross-border M&A capabilities and contributed to part of the 54% improvement in the firm’s M&A revenues in fiscal 2017. While investment banking was strong, both institutional equity 2 ANNUAL REPORT 2017and fixed income commissions continued to be challenged during the year. Low volatility in the equity markets resulted in a modest decline in institutional equity commissions. Similarly, low rate volatility and a flattening yield curve caused institutional fixed income commissions to decline 15% in fiscal 2017, which still represented a favorable result compared to many of our direct competitors. The Asset Management segment produced record net revenues of $487.7 million and record pre-tax income of $171.7 million, increasing 21% and 30% over fiscal 2016, respectively. Financial assets under management improved 25% to a record $96.4 billion. The increase in financial assets under management reflected market appreciation and increased utilization of fee-based accounts in PCG, partially in response to the DOL Fiduciary Rule. Carillon Tower Advisers/ Eagle Asset Management generated modest net inflows during the year, despite the industrywide headwinds for actively managed investments. We announced the acquisition of Scout Investments and Reams Asset Management in April to add scale to our asset management business with complementary fixed income products. The acquisition, which closed on November 17, 2017, added approximately $27 billion in financial assets under management. Raymond James Bank generated record net revenues of $592.7 million, up 20% over fiscal 2016, and record pre-tax income of $409.3 million, up 21% over fiscal 2016. The bank’s loan portfolio grew 12% to a record $17.0 billion during the year. Despite a 1% decline in commercial and industrial loans, all of the other major loan categories, which focus on providing solutions to clients in our PCG and Capital Markets segments, grew substantially during the year. The bank also initiated the expansion of its available-for-sale, agency-backed securities portfolio, which ended the year at $2.1 billion. The bank’s credit metrics improved during the year, with nonperforming assets declining 49% to $44 million and criticized loans declining 12%. The bank’s net interest margin increased six basis points to 3.10% in fiscal 2017, helped by the increases in short- term interest rates but partially offset by a lower-yielding asset mix during the year. In addition to the impressive financial results we generated in fiscal 2017, there were many other achievements, accolades and milestones during the fiscal year: • Raymond James was added to the S&P 500® index, reflecting our long-term outperformance since the company’s inception. • Both S&P Global Ratings and Moody’s Investors Service upgraded Raymond James’ credit ratings during the year to BBB+ and Baa1, respectively. • Several Raymond James-affiliated advisors were recognized during the year, including nine advisors named to Forbes’ list of America’s Top Women Advisors, 32 advisors named to the Financial Times “FT 400” list of top financial advisors, 69 advisors named to Barron’s Top Advisors ranking, five advisors named to Barron’s list of the Top 100 Women Financial Advisors, 17 advisors named to Forbes’ list of America’s Top Next Generation Wealth Advisors, and 24 advisors in the Financial Institutions Division named to Bank Investment Consultant’s list of the Top 100 Bank Advisors. • Our Investment Banking teams earned numerous awards during the year, including several awards from M&A Advisor and Investment Bank of the Year at the M&A Atlas Awards. • Raymond James announced the closing of a registered underwritten public offering of $500 million in aggregate principal amount of its reopened 4.95% senior notes due 2046. Additionally, the firm elected to redeem all outstanding 6.90% senior notes as well as all outstanding 8.60% senior notes during the fiscal year. • We launched a new national advertising campaign in March, using an integrated strategy of broadcast, print and online media to support overall brand awareness. • We continued to make strides for a more diverse and inclusive workforce, building on existing programs such as our Network for Women Advisors, which celebrated its 23rd year in 2017 with close to 400 advisors – including almost two dozen prospective advisors – attending our annual Women’s Symposium. Among our accomplishments this year: hiring a director of diversity and inclusion and significantly improving diversity on our candidate slates, which resulted in an increase of external diverse hires by 50%, including notable senior-level hires in PCG and Raymond James Bank, as well as our Compliance and Supervision areas. • We purchased three buildings adjacent to our five existing buildings on our St. Petersburg campus, significantly expanding capacity at our headquarters by 35% to accommodate future space needs. • Our associates continued to give back to our communities, contributing a total of $5.36 million, including the company’s match, to the United Way campaign and more than $250,000 to the American Heart Association’s Tampa Bay Heart Walk. Additionally, during Raymond James Cares Month in August, over 2,200 advisors and associates in 105 local communities across 35 states contributed more than 6,100 hours to benefit 161 nonprofit organizations. The number of organizations supported reflects an 11% increase from 2016. Fiscal 2017 was an extremely good year for Raymond James. We made meaningful progress on several strategic initiatives, generated solid financial results, and ended the year with records for almost all of our key business metrics, including client assets under administration, financial assets under management, the number of PCG financial advisors, and net loans at Raymond James Bank. We also continued to plan for the future, developing long-term strategic objectives for each one of our businesses and establishing detailed plans to ensure seamless succession of leadership throughout the organization over the next several years. We are starting fiscal 2018 with a favorable environment, as equity markets are at record levels and economic growth continues to improve both domestically and abroad. Additionally, the prospect of major tax reform appears likely. Notwithstanding these positive developments, 30 years ago, Black Monday reinforced the importance of being prepared for the unexpected. To that end, we strive to always maintain ample liquidity and capital, with our capital ratios ending fiscal 2017 at more than double the regulatory requirements to be considered well-capitalized. 3 ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM.For our largest business unit, we expect continued retention and recruiting success in 2018 as our culture of independence and our AdvisorChoice model, which encourages advisors to affiliate with us in the way that best fits their business and client needs, continue to resonate. Even as large firms announced their intention to leave the industry’s Protocol for Broker Recruiting – an agreement among participants to not hinder the transfer of client contact information when an advisor leaves a firm – Raymond James reaffirmed our participation. We strongly believe that the advisor-client relationship is integral to putting a client’s interest first, and that our role is to support this relationship, even if it means helping an advisor leave Raymond James. In supporting advisors’ freedom, we know we have to constantly earn their business, their trust and their clients’ trust, and we do so through high-quality service. The values that drive decisions like our commitment to the broker protocol – client-first, independence, integrity and conservative, long-term decision making – are the values that Bob James founded the firm upon, that Tom James ensured permeated the firm, and that are shared today by our Board of Directors and Executive Committee. In February, when I was entrusted with chairman responsibilities, as Tom James became chairman emeritus and retained a seat on the board, I pledged that as chairman and CEO, my top priority would be to continue to preserve and strengthen these values. While I would not wish the fear of an impending hurricane – nor the realities of devastation that follow – on anyone, Hurricane Irma, which threatened our corporate headquarters, provided an opportunity for our entire leadership team to reinforce our focus on our values, and on the people who make our firm what it is. We flew approximately 190 associates, along with their families and even their pets, to our Memphis corporate location to allow other Florida associates to secure their homes against the storm; we opened our home office as a shelter for those without electricity or supplies; we gave associates in the path of Irma, Harvey or Maria $300 to help with the expenses of evacuation and cleanup, regardless of actual impact; and our Executive Committee led the way in giving to Friends of Raymond James, an independent 501(c)3 set up to assist associates and their families in times of need, resulting in $450,000 of total associate donations to Raymond James families affected by the hurricanes. I am extremely proud to have been part of those efforts and am more reassured than ever that our values – and the people who live them every day – are what set Raymond James apart. They are the core of our strategic positioning, which not only enables us to be poised to deliver relative outperformance in almost any market environment, but gives me utmost confidence in the success of Raymond James in 2018 and for many, many years to come. Sincerely, PRIVATE CLIENT GROUP More than 7,300 financial advisors – affiliated as traditional employees, independent contractors, independent registered investment advisors or financial institution-based advisors – provide financial planning, investment advisory and securities transaction services through 3,000 branch offices. CAPITAL MARKETS Investment Banking, Public Finance, Institutional Sales and Trading, and Syndicate serve corporate, institutional nonprofit and municipal clients throughout North America and Europe. The group also provides research on companies globally, market-making in common stocks, and trading primarily in municipal, government agency, mortgage-backed and corporate bonds. In addition, Raymond James Tax Credit Funds provides resources to developers of affordable housing and sponsors impactful investments in communities through fund offerings. ASSET MANAGEMENT The Asset Management Group provides investment advisory and asset management services to individual and institutional investors, and sponsors a family of mutual funds. We also deliver services for Raymond James financial advisors via our Asset Management Services division and Raymond James Trust, N.A. Through Carillon Tower Advisers/Eagle Asset Management, we serve as a discretionary manager for equity and fixed income portfolios, for both institutional and retail investors. RAYMOND JAMES BANK Raymond James Bank provides a comprehensive array of personal and corporate banking services including residential, securities-based and commercial lending products, as well as FDIC-insured deposit accounts that serve as one of the primary sweep options for client brokerage accounts. OTHER Our Other segment includes the firm’s private equity activities, as well as certain corporate overhead costs of Raymond James Financial, such as the interest cost on our senior notes payable, and the acquisition and integration costs associated with certain acquisitions. Paul C. Reilly Chairman and Chief Executive Officer Raymond James Financial December 15, 2017 4 ANNUAL REPORT 20172017 NET REVENUE $6,371,097,000 PRIVATE CLIENT GROUP CAPITAL MARKETS ASSET MANAGEMENT RAYMOND JAMES BANK OTHER INTERSEGMENT $4,421,633,000 $1,013,683,000 $487,658,000 $592,670,000 ($29,870,000) ($114,677,000) 69% 16% 8% 9% (0%) (2%) 2017 TOTAL PRE-TAX INCOME* $925,346,000 PRIVATE CLIENT GROUP CAPITAL MARKETS ASSET MANAGEMENT RAYMOND JAMES BANK $372,950,000 $141,236,000 $171,736,000 $409,303,000 40% 15% 19% 44% OTHER ($169,879,000) (18%) *PRE-TAX INCOME EXCLUDING NONCONTROLLING INTERESTS FISCAL YEAR FINANCIAL HIGHLIGHTS 2017 2016 CHANGE Total Revenues Net Revenues Net Income $6,524,875,000 $5,521,120,000 $6,371,097,000 $5,405,064,000 $636,235,000 $529,350,000 Earnings per Share (Diluted) $4.33 $3.65 Shareholders’ Equity Attributable to RJF (1) Shares Outstanding $5,581,713,000 $4,916,545,000 144,097,000 141,545,000 Book Value per Share $38.74 $34.73 18% 18% 20% 19% 14% 2% 12% ALL DATA AS OF FISCAL YEAR ENDED SEPTEMBER 30, 2017 (1) Excludes non-vested shares COMPARISON OF FIVE-YEAR CUMULATIVE TOTAL RETURN SEPTEMBER 2017 Assumes initial investment of $100 and reinvestment of dividends. Prepared by Zacks Investment Research. $300 $250 $200 $150 $100 2012 2013 2014 2015 2016 2017 Raymond James Financial, Inc. S&P 500 Dow Jones U.S. Investment Services Index 7 3 . 6 1 4 . 5 0 2 . 5 6 8 . 4 9 4 . 4 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 NET REVENUE $Billions 6 3 6 9 2 5 2 0 5 0 8 4 7 6 3 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 NET INCOME $Millions 3 . 2 1 2 . 2 1 5 . 1 1 3 . 1 1 6 . 0 1 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 RETURN ON EQUITY % Percent 2 . 2 1 2 . 8 6 . 17 . 7 8 . 5 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 MARKET CAPITALIZATION $Billions 5 ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM. P R I V A T E C L I E N T G R O U P It was a record year for the Private Client Group business, as clients’ assets under administration reached $659.5 billion, driving annual net revenues to $4.42 billion. While positive equity markets and higher short-term interest rates provided tailwinds, minimal attrition of existing financial advisors combined with another strong year of recruiting experienced advisors remained as critical drivers of growth. In addition, 126 new financial advisors completed our in-house training programs. In 2017, advisors continued to join Raymond James through the various affiliation options – from traditional employee advisor to independent contractor to independent RIA. While we are regularly recognized for providing best-in-class financial advisor technology tools and other areas of support, advisors’ reasons for affiliating with Raymond James highlight our culture that emphasizes client-first focus, commitment to advisor support and a conservative management approach. Meanwhile, as some competitors continue offering lucrative upfront payouts to entice advisors away from their current firms, very few have chosen to leave Raymond James. Annual regrettable attrition has been consistently below 1%. This is an especially notable accomplishment in the year following the major acquisitions of Alex. Brown and 3Macs, particularly given the typical attrition rates following these types of transac- tions within our industry. Our culture of advisors as clients also plays a role – our advi- sors consistently express a willingness to recommend the firm to other high-quality advisors at competitor firms – reflecting their overall sat- isfaction with Raymond James’ service and support. IN MEMORIAM TONY GREENE 1938 - 2017 As we look toward the future, we also remember those who helped make Raymond James what it is today. This year we lost Tony Greene, founder and former chairman and CEO of Raymond James Financial Services, and former member of the Raymond James Financial Board of Directors. Tony was an inspirational leader and is missed by many friends at Raymond James. 6 to it comes When that support, this was a year of continuing to build a strong foundation for the future. In 2017, many resources were dedicated to the ongoing updates stemming from a heightened legal and regulatory environment, including prepar- ing for the applicability dates of important provisions of the De- partment of Labor’s (DOL) Fiduciary Rule, which were somewhat uncertain for much of the fiscal year. to operational processes, Despite that uncertainty – as well as our opposition to specific requirements of the rule that unintentionally disadvantage the investors the agency is attempting to protect – we implemented technology systems, changes product pricing and financial advisor compensation to ensure compliance. While considering the necessary changes, our focus remained on preserving flexibility and choice for advisors and clients, an approach that we believe is the right one, even though it requires additional education and training for advisors and branch associates. This is a philosophy that will continue as we navigate evolving regulatory expectations and requirements, including our continued support for implementing a uniform standard of care applicable for all clients and account types under the purview of a single regulator. In addition to our DOL efforts, we continued to deepen our risk management and supervision teams, including hiring new leaders at various levels of the organization to help guide areas of increasing complexity and attention. These additions – along with a significant increase in associates over the last few years in supervision, compliance, legal and anti-money laundering – are about better ensuring we protect clients, advisors and the firm while also allowing for growth, flexibility and independence for advisors. The year also saw the expansion of existing solutions and services, and the introduction of new ones. For example, we continued to build out the scope of services we offer to support advisors and their higher-net-worth relationships. Among the introductions: more structured products, a Private Wealth Mortgage service within Raymond James Bank and the expansion of the Private Institutional Client desk, which offers an array of potential investment opportunities for ultra-high-net-worth clients. We also continued our focus on providing advanced technology to support advisors and clients. Significant investments included ANNUAL REPORT 2017expanding and improving efficiency for mobile and client- experience applications; security upgrades, additional resources, increasingly more sophisticated and training to combat cybercriminals and digital fraudsters around the globe; and continuing to build for the future. For example, we developed and piloted “Connected Advisor,” a platform combining infrastructure already powerful advisor-centric technology with collaborative, client-facing digital tools. This re-imagined approach is Raymond James’ response to the robo-advisor trend, but is decidedly different: Our focus is on supporting the advisor-client relationship, helping advisors efficiently and effectively connect and communicate with clients and serve their needs with technology solutions that streamline all stages of the relationship – from automating opening accounts to collaborating with clients to offering more sophisticated support in addressing clients’ increasingly complex needs. While we manage and respond to the current environment and prepare for the future, we remain thoroughly committed to a tenet our mission statement clearly articulates: Our business is people and their financial well-being. We firmly believe in the value of personalized guidance from experienced, competent, professional financial advisors and remain dedicated to supporting them as they endeavor to assist clients with navigating the inevitable life experiences that impact their financial futures. Scott A. Curtis President Raymond James Financial Services Tash Elwyn President Raymond James & Associates Private Client Group Dennis W. Zank Chief Operating Officer Raymond James Financial Chief Executive Officer Raymond James & Associates Bella Loykhter Allaire Executive Vice President of Technology and Operations Raymond James & Associates 7 ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM.C A P I T A L M A R K E T S E Q U I T Y C A P I T A L M A R K E T S Equity Capital Markets had a record year in fiscal 2017, with net revenues growing fiscal 2016. Record 20% compared to revenues were driven primarily by strong M&A advisory performance in Investment Banking as advisory revenue of $228 million increased more than 50% over the prior year. The first full-year contribution of our European advisory business following the acquisition of Mummert & Co. in June 2016 was a contributor to this success, as the team completed 16 transactions, including several successful cross-border collaborations with our U.S. teams. We expanded our footprint from our base in Munich, Germany, to Frankfurt and London, adding seven managing directors covering Technology, Industrials, Health Care, Consumer and Financial Sponsors. Jeffrey E. Trocin President, Global Equities and Investment Banking Raymond James & Associates Our North American results were driven by very strong performance from our Technology & Services practice, which completed 42 advisory transactions across the software, FinTech, IT Services and Systems & Components sectors, including the largest-ever transaction advised by Raymond James: the $15.4 billion sale of Mobileye – a company that develops and markets technology deployed in autonomous driving vehicles – to Intel. The year also saw the recent investments we’ve made in our Consumer, Health Care, Energy, Financial Services, and Security, Defense & Government Services investment banking practices pay off with strong results from each of those teams, including a record year for the Consumer Investment Banking group. Our Canadian advisory efforts also produced strong results, including advising Integra Gold Corporation on its sale to Eldorado Gold Corporation. Our North American advisory teams collaborated on five U.S./Canadian cross-border engagements in 2017, including serving as advisor to TIO Networks Corporation on its sale to PayPal Holdings. Globally, we advised on 79 M&A deals, each with fees over $1 million, compared to 62 such transactions in 2016. We also continued to recruit talent into our North American invest- ment banking teams, adding managing directors across several industry and specialty sectors. This included the addition of an activism response and contested situations team to our M&A practice, which was recognized by Thomson Reuters as the #2-ranked advisor for activism defense in the first half of calendar 2017. Our underwriting business also demonstrated excellent results in 2017, with revenues up 34% from the prior year, driven by strength in our Real Estate, Financial Services, Consumer, and Energy practices. In total, 25 transactions generated fees to Raymond James in excess of $1 million. We continue to manage through challenging conditions in our equities trading business as low volatility, funds flows toward passive investment management strategies, fee compression and the pending MiFID II regulations in Europe led to declines in institutional equity sales. While securities commissions and fee revenues declined 2% from fiscal 2016, we believe these influences are less impactful to Raymond James than the declines being experienced by our competitors. We remain committed to providing market-leading equity research, with 74 research analysts covering almost 1,300 companies globally, but have moderated our research costs in response to industry challenges, and have added new business 8 ANNUAL REPORT 2017lines such as event-driven trading that have helped to offset some of the secular declines in the industry. The quality of Raymond James’ research continues to have an excellent reputation – Greenwich’s survey of North American Equity Investors in 2017 ranked Raymond James #1 with small/mid-cap managers in overall sector research citations, corporate access importance, sales capability, and top five relationships. Our Canadian Research placed in the top seven in the latest Brendan Wood International Survey, and two of our European analysts were named as top- three stock pickers in Europe in their respective sectors by Thomson Reuters. Our synergistic relationship with the Private Client Group remains an important strategic advantage. Private Client Group segment securities commissions and fees associated with our underwriting activities were up over 50% in 2017. In addition, we closed several transactions that were originated through our Private Client Group financial advisor relationships. A robust dialogue between our investment bankers and financial advisors regarding financing and M&A opportunities for their clients who own and manage meaningful businesses bodes well for the future. Finally, as we begin fiscal 2018, we do so with expanded leadership, as head of Investment Banking Jim Bunn joins Jeff Trocin as co- president of Equity Capital Markets. As we look ahead, we believe this planned succession reinforces our long-term focus, and will help ensure our investments in our businesses and people have positioned us well for continued success. Leading by example AS WE PLAN FOR THE FUTURE, THE STAGE HAS ALREADY BEEN SET FOR THE NEXT GENERATION OF LEADERS TO EMERGE. WITH TRANSITIONS SUPPORTED AT EVERY STEP, THERE IS MUTUAL RESPECT AND APPRECIATION FOR THE EXPERIENCE OF AND, IN MANY CASES, THE CONTINUED CONTRIBUTIONS OF PREDECESSORS. Tom James exemplifies Raymond James’ thoughtful model of the firm’s evolution of leadership. First, as he learned the business from his father, Bob James, succeeding him as CEO to lead the company in 1970. Then again in 2010, when Chairman and CEO Paul Reilly was named CEO, working alongside Tom for a year before the transition became official. This year, the firm’s conservative succession style was further demonstrated by two leadership shifts in the Equity Capital Markets and Public Finance divisions. A highly regarded banker and leader with nearly 20 years of experience, Jim Bunn grew into his leadership opportunities and current role as co-president of Equity Capital Markets and head of Investment Banking. Jim led the Financial Technology and Technology Services practices at Lane Berry, a leading middle market advisory firm acquired by Raymond James in 2009. Upon joining Raymond James, he became co-head of the firm’s Technology Services Investment Banking group prior to leading the entire Investment Banking division. Beneficial for both Jim and the firm, he has been serving alongside Co-President of Equity Capital Markets Jeff Trocin since October 2017, joining Jeff on the firm’s Executive Committee and reporting directly to Chairman and CEO Paul Reilly. “We make collaborative decisions as I gain insight from leaders, analysts and sales traders in all of the businesses, and absorb Jeff’s historical perspective before fully taking the reins,” Jim said. Jim Bunn, left, and Gavin Murrey Similarly, the Public Finance division’s new leadership isn’t new at all. Based in Memphis, Tennessee, Executive Vice President Gavin Murrey joined Raymond James as part of the Morgan Keegan acquisition in 2012. Since 1998, Gavin has been influential as a senior banker and manager in growing the firm’s public finance practice into one of the leading platforms in the nation with 180 banking professionals in 26 locations nationwide. Appointed co-head of Public Finance in March 2016, Gavin shared title and leadership responsibilities with Rob Baird for a little more than a year and a half. Effective this past October, Rob stepped down as executive vice president and co-head of Public Finance/ Debt Investment Banking to be an active senior managing director of the Public Finance Division. Jim and Gavin have faith in the positive momentum of their areas and emphasize proactively caring for clients and fostering relationships. Gavin summarized, “As teams, divisions and a firm, we want to grow the right way. That means getting the right people who share our client-first mentality in the right places. If you help solve your clients’ problems and are there for them, the rest will follow.” 9 ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM.C A P I T A L M A R K E T S F I X E D I N C O M E The fiscal year saw continued challenges for Fixed Income, as the persistence of low interest rates, the reintroduction of monetary tightening by the Federal Reserve, and uncertainty regarding tax and regulatory policy resulted in lower customer activity for our Fixed Income Capital Markets (FICM) sales team and, in turn, lower commissions. However, the strong client relationships held by that team, as well as those maintained by our Public Finance bankers, resulted in solid financial results for the unit overall. In FICM, the counsel we provide to the clients we serve has never been more valuable, as they confront an increasingly complex future. Our client-centered operating model continued to prove that value in 2017, with Raymond James outperforming industry peers on total fixed income sales and trading revenues while delivering on strategic initiatives, including expanding our product lineup and enhancing our consultative capabilities to key customer segments. asset/liability consulting services, resulting in growth of this business overall. Additionally, we continued to make critical investments to fortify Raymond James’ competitive position, including taking advantage of cyclical and secular forces to recruit talented associates. Among this year’s hires were additions to our Non- Agency Residential Mortgage-Backed Securities team on the Structured Products desk, our Debt Origination & Syndication operation, and the broader fixed income sales force, with an eye to building on already strong portions of our FICM business for the future. For example, our Depositories franchise, which makes up a substantial portion of our overall relationships, was impacted by both the uncertainty in the regulatory environment as well as the resurgence of consolidation in the bank industry. While trading activity was down overall, we were able to continue to deepen relationships through our portfolio accounting and In Public Finance, fiscal 2017 was another very good year, with revenues just slightly below the record levels achieved in 2016, despite a downturn in new municipal issues due to fewer refunding issues nationally. Consistent with previous years, Raymond James finished the fiscal year ranked as a Top 10 municipal underwriter of negotiated new issues. BUILT BY BONDS: THE MARVEL OF NEW YORK CITY’S WATER AND SEWER SYSTEMS Since 2009, Raymond James has served as senior manager to the New York City Municipal Finance Water Authority, underwriting municipal bonds that provide the infrastructure investment for New York City’s massive water and sewer systems. The New York City Municipal Finance Water Authority (New York Water or the Authority) finances the capital needs of the water and sewer systems of the city of New York. The systems are owned by the city and operated by the city’s Department of Environmental Protection. The Authority is one of the largest issuers of municipal debt with $30.8 billion of outstanding bonds, all of which are repaid from water and sewer revenues. The Authority’s bonds, most of which are rated Aa1/AA+/AA+*, finance most of the capital expenditures for the systems, which are projected to total more than $13.4 billion over the next five years. Access to the capital markets is vital to the functioning of the city of New York’s complex water and sewer systems, which serve the city’s 8.5 million residents. Bond proceeds fund capital projects that benefit people and the environment through drinking water protection, water conservation, climate resiliency, pollution reduction, water quality improvements and green infrastructure management. Raymond James has served as senior manager for more than $68 billion of municipal bonds throughout the country over the past five years, ranking the firm as one of the largest underwriters of municipal debt. In fiscal year 2017, the firm was the senior managing underwriter on two issues of long-term, fixed-rate water and sewer revenue bonds for New York Water with a total par amount of nearly $800 million. Raymond James has been a senior manager for the Authority since 2009. The firm’s lead relationship banker for the Authority, Kemp Lewis, senior managing 1 0 * Note: Moody’s/S&P/Fitch ratings of the Authority’s Second General Resolution bonds Banking activity for the fiscal year included serving as placement agent or book running senior manager for 414 negotiated new issues with a total par value of over $13 billion. In addition, our team of Public Finance bankers originated 285 co-managed issues representing a total par value of over $62 billion. Included among our senior managed issues were two New York City Municipal Water Authority issues totaling $800 million in aggregate par value. Among the positive momentum leading to these results was market share growth in several core geographic areas. For example, as Raymond James continues to expand our presence westward, the addition of two senior bankers to our California team in fiscal 2016 is paying off: Since their hiring, we have increased our market share in the state by 17%. Our Texas bankers also delivered continued outstanding performance, ranking as the top underwriter of lead managed negotiated new issues this year, as well as the top underwriter of Texas school bonds for the seventh consecutive year. John C. Carson Jr. President Raymond James Financial Fixed Income We also attracted high-quality bankers to the team in 2017, including a Chicago-based senior banker to lead our Midwest practice. These additions, along with ongoing collaboration between our generalists and our specialty banking groups, resulted in increased revenues in fiscal 2017 and bode well for future performance. Finally, in the culmination of a succession plan, Gavin Murrey, a 19-year veteran of the firm who had served as co-head of Public Finance since March 2016, became sole head of the division as long-time leader Rob Baird stepped down at the end of fiscal 2017. We are fortunate that Rob remains with the firm to continue to provide a smooth management transition and help strengthen our position for 2018 and beyond. Looking forward, we remain clear-eyed about the continuing challenges – and accompanying opportunities – for our Fixed is Income business overall. Fortunately, Raymond James uniquely positioned to outperform the broader industry: Unlike our larger competitors, we did not need to radically alter our business model to conform to post-crisis regulations, and unlike our downstream competitors, we have sufficient scale and diversification to withstand the challenges underfoot. Armed with deep client relationships, extensive expertise and a strong platform of support, our associates are well-positioned to continue to earn the loyalty our clients have entrusted to Raymond James, both in the year ahead and well into the future. director of public finance, has worked with the Authority for over 25 years. Kemp believes his team’s institutional knowledge and experiences have contributed to the successful relationship with the Authority. “Having a long-term banking relationship creates a continuity of insight that’s beneficial for the client. In the end, it’s not about me or Raymond James. It’s about the client,” Kemp said. Olga Chernat, CFA, is the executive director of the New York City Municipal Water Finance Authority. When asked about the recent transactions, she said, “Kemp and his team know our needs. They do a very good job in structuring, pricing and placing our bonds. Overall, selecting Raymond James as one of three senior managers for the Authority speaks volumes for the trust we have in this long-term partnership.” NYC Water and Sewer System Highlights Every day, fresh, clean water is delivered from New York City’s upstate watersheds, some more than 125 miles from the city, to the taps of over 9 million people. One billion gallons of some of the best drinking water in the country are used in New York City and several upstate counties every day, 95% of which is delivered by gravity. The New York City Department of Environmental Protection’s watershed protection program maintains and protects the high quality of the watersheds in upstate New York, which provide water to the city. The capital improvement program includes projects to address the effects of climate change and a variety of sustainable green infrastructure practices. 1 1 A S S E T M A N A G E M E N T for managed accounts and Our Asset Management segment includes Asset Management Services (AMS), which provides a single source fee-based platforms for Raymond James financial advisors, and Carillon Tower Advisers (including Eagle Asset Management), a global asset management firm made up of independent boutiques spanning vari- ous investment disciplines and asset classes. Jeffrey A. Dowdle President Asset Management Group Executive Vice President Raymond James Financial Driven by strong sales and market appreciation, these groups combined to report record annual net revenues of $487.7 million and record annual pre-tax income of $171.7 million. Asset Management Services By acting as a partner and support mechanism for the Private Client Group (PCG), AMS experienced significant benefits from advisor growth. Macro industry trends and factors such as the partial implementation of the Department of Labor’s (DOL) Fiduciary Rule, which accelerated the shift to fee-based account utilization, also played a notable part in AMS’s strong results. With many advisors deciding to move their smaller accounts to a fee-based solution, AMS was well-positioned to manage these accounts through the Freedom Foundation platform. This account solution was designed to offer advisors an efficient way to diversify smaller accounts with high-quality, professional managers, while building the framework for ongoing, multigenerational relation- ships. With the DOL rule as a tailwind, and combined impressive effort by the sales and operations teams, the Freedom Foundation platform has raised $1.1 billion in assets under administration. Another significant achievement for AMS in 2017 was the continued exploration of synergies with other parts of the firm. One of the most prominent results of this endeavor was the introduction of Raymond James Research Portfolio, an investment strategy with the objective of generating a steady stream of dividend income. The portfolio, which has raised over $600 million in 18 months, was built in-house using the intellectual capital of Equity Capital Market’s Equity Advisory Group, combined with the expertise of the AMS Investment Committee. Looking forward, we anticipate macro-trends to provide opportu- nities to expand our product offerings, and will continue to collab- orate with PCG to offer advisors solutions for their client needs. Carillon Tower Advisers Carillon Tower Advisers was introduced in January 2016 to provide greater flexibility for the firm to add new investment affiliates to its asset management lineup. Despite industrywide headwinds for actively managed investments, this division experienced modest new inflows during the fiscal year. 1 2 ANNUAL REPORT 2017The investment management firms affiliated with Carillon Tower – St. Petersburg, Fla.-based Eagle Asset Management, San Diego- based ClariVest Asset Management and Toronto-based Cougar Global Investments – generated more than $7 billion in sales for the 2017 fiscal year. This was driven by a broad distribution network and strong investment performance with almost 80% of strategies outperforming their benchmarks over the preceding five-year period. Our work to expand internationally yielded positive results this year, as ClariVest Asset Management extended its global reach by securing institutional business in Australia. Additionally, as we expand our income generating strategies, Eagle Asset Management launched the Vertical Income Portfolio for retail investors, which is designed to provide income through both dividend-paying and fixed income vehicles. Eagle Asset Management is also seeing increased interest in its institutional Micro Cap Core Portfolio. As we look forward, we expect continued ability to perform as we leverage our existing firms’ expertise while benefiting from the November 2017 additions of two affiliates that nearly doubled Carillon Tower’s assets. Scout Investments, a mid-cap and international equity specialist, and its Reams Asset Management division, an institutional fixed-income specialist, will bring many years of well-recognized expertise, offering new investment solutions for current clients and the opportunity for existing affiliates to extend their reach into new sales channels. Thoughtfully growing to better serve clients CARILLON TOWER ADVISERS WELCOMES EQUITY- FOCUSED SCOUT INVESTMENTS AND INSTITUTIONAL- FIXED INCOME SPECIALIST REAMS ASSET MANAGEMENT TO ITS MULTI-AFFILIATE PLATFORM. Building on a strong foundation of asset management expertise and partnership, Carillon Tower is focused on providing clients with sophisticated and accessible investment options. In November, Raymond James completed the purchase of Scout Investments and its Reams Asset Management division from UMB Financial Corp. Founded in 1982, these new partners bring a range of long-term relationships and approximately $27 billion under management and advisement. “As with all additions to the Raymond James family, Scout and Reams bring complementary cultures and management philosophies to the asset management division," said Raymond James Chairman and CEO Paul Reilly. Scout and Reams join multi-affiliate, multi-channel platform Carillon Tower Advisers, a global asset management firm and wholly owned subsidiary of Raymond James, offering a suite of distribution and operational support capabilities to independent portfolio management teams. As a result of this acquisition, Carillon Tower will distribute Scout and Reams investment products worldwide. “We are pleased to welcome Scout and Reams to the Carillon Tower family and excited that we will be able to offer our clients a broader set of investment solutions,” said Carillon Tower President and Chairman Cooper Abbott, CFA. “The addition of these well- recognized franchises to our multi-boutique model is a natural extension of our long-term growth strategy.” From left to right: Court James, Executive Vice President; Carrie Gill, Principal Financial Officer and Treasurer, Carillon Funds; Susan Walzer, Esquire, SVP/Principal Executive Officer, Carillon Funds; Cooper Abbott, President & Chairman; Aaron Ochstein, Global Director of Sales; Renee Baker, DBA, Chief Marketing Officer; Mike Edwards, Head of Affiliate Development 1 3 ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM.R A Y M O N D J A M E S B A N K This year was the most successful in Raymond James Bank’s nearly 25-year history, as we generated record net revenues and pre-tax income, resulting in return on equity of 15.7%. We attribute much of this year’s success, as well as our long- term performance, to our unique business model, wherein a portion of the firm’s Private Client Group clients’ cash balances serves as the funding for the bank’s loan portfolio, which grew by 12% in 2017 to a record $17 billion. This loan portfolio serves as a strong connecting point for multiple businesses within Raymond James, as well as a source of cross-border cooperation. Approximately 70% of all lending is to corporate and institutional clients, many of whom have relationships with our Capital Markets business, and close to 10% of the loan book is in Canada. However, 2017 results are largely attributable to a continued strong partnership with the Private Client Group (PCG). For example, the addition of Alex. Brown advisors was an impetus to develop a Private Wealth Mortgage channel for the high- net-worth clients of all PCG clients. This new “white-glove” experience was responsible for almost half of the record $981 million in new residential mortgages for the year, and should be an ongoing source of growth as we proactively promote it to more advisors and their qualified clients. Steven M. Raney President and CEO Raymond James Bank 1 4 ANNUAL REPORT 2017Similarly, Alex. Brown advisors and the many other advisors who joined the firm from other “bank-owned” brokerage companies in recent years are well-accustomed to offering securities-based lending (SBL) and cash management solutions as services to their clients. As a result of acquisition and recruiting activity, as well as investments in our platform and ongoing education of advisors, we reached a record $2.4 billion in SBL balances in 2017, and the number of new accounts with a Capital Access cash management feature that provides debit card, checkwriting, online bill pay and mobile banking capabilities increased almost 40% year-over-year. Finally, while our prudent underwriting approach keeps our overall risk profile highly conservative, an overall trend toward improving credit quality still resulted in a decrease in criticized loans, as well as reduced loan loss provision expenses for the year. As we look ahead to the coming year and beyond, we see significant opportunity to enhance existing solutions and expand the services we offer, while also continuing to benefit from higher short-term interest rates. Even as we do so, neither our intentional integration with Raymond James’ other businesses nor our conservative risk- management approach will change. We are confident into Raymond James Bank continuing to be a reliable and beneficial this will translate contributor to the firm overall. FINANCIAL ADVISOR PENETRATION FOR MORTGAGE & SBL 5-year trend 35% 32% 28% 26% 17% 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 Recognition for our commitment to excellence TWO CREDIT RATING AGENCY UPGRADES EARLIER THIS YEAR UNDERSCORE THE STRENGTH, STABILITY AND SOUND BUSINESS PRINCIPLES OF RAYMOND JAMES FINANCIAL. S&P Global Ratings and Moody’s elevated the firm’s issuer credit and senior debt ratings and declared a stable outlook – putting Raymond James on par with some of the largest financial institutions in the world. The renowned credit ratings agencies cited our strong fairly conservative performance, diverse business mix, financial profile, and superior earnings stability as reasons for the upgrade, along with the firm’s strong liquidity and capital. Reflective of the firm’s stability, these upgrades are a testament to how the firm’s conservative approach has helped position us to weather almost any market condition and emerge stronger than before. Our truest measure of success can be found in the trust our clients place in us, which enables us to reach higher, achieve more and provide the highest caliber of support to the individuals, families and businesses we serve. BBB+ S&P Upgrades Raymond James Ratings to BBB+ Baa1 Moody’s Upgrades Raymond James to Baa1 A credit rating of a security is not a recommendation to buy, sell or hold the security and may be subject to review, revision, suspension, reduction or withdrawal at any time by the assigning rating agency. 1 5 ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM.A U N I T E D F R O N T Living our values remains a meaningful competitive differentiator for Raymond James. And we have found that our steadfast commitment to doing what’s best for clients is ultimately what’s best for our advisors and our firm. A foundational firm value, Raymond James’ long-term conservative management and thoughtful approach to risk and compliance continues to contribute to our overall strong balance sheet and capital position – with ample liquidity, continued profitability and record earnings. CEO and Chairman Paul Reilly has emphasized, “We need to stay ever vigilant.” A mindset supported at every level of the firm, we added nearly 200 associates over the last few years including in supervision, compliance, legal and anti-money laundering (AML) in addition to taking steps to modernize our capabilities. MANAGING RISK AS IT EVOLVES With a longstanding commitment to holistic risk management, we have deepened our approach by focusing on infrastructure that includes welcoming experienced leaders to help guide areas of increasing complexity in our highly regulated business. These additions carry on the firm’s mission to ensure the highest protection for clients, advisors and the firm, while also providing our financial advisors with the flexibility required to serve their clients’ individual needs, in keeping with our culture. investments we’ve made The information and technology are vital as we keep our promise to work in the best interest of our clients, and to strengthen and protect the firm. As in people, 1 6 In the spirit of persistent attention, nearly 100 infrastructure and security projects were executed this past fiscal year. Senior Vice President & Chief IT Security Officer Andy Zolper leads information security, data security and cyber security teams that made big impacts to safeguarding client data and significantly decreasing our vulnerability included providing additional protection measures to client data and upgrading our United Nations Security Council Counter-terrorism Committee’s (CTC) threat intelligence and response capabilities. Initiatives firmwide. COLLABORATIVE AND INNOVATIVE COMPLIANCE Connectedness and transparency across all risk management teams are key to managing firmwide risk. George Catanese, chief risk officer, contends that we can help “protect the individual and ANNUAL REPORT 2017From left to right: Danielle Tarasen, SVP, International Supervision; Tarek Halal, SVP, Enterprise Risk Management; Chris Majeski, SVP, Head of PCG Supervision; Jonathan Santelli, EVP, General Counsel & Secretary; Steven LaBarbera, Chief Audit Executive; Emma Bredin, SVP, Chief Compliance Officer; Scott Willis, SVP, Deputy Chief BSA/AML Officer Enforcement Award, this illustrates how our reported information is “critical to protecting the U.S. financial system from terrorist financing, money laundering and other serious crimes that can threaten our national and economic security,” as stated in a letter from the acting director of FinCEN. Heading up anti-money laundering efforts, Bob Molloy, chief BSA/ AML officer, designed the reorganized framework for financial crimes management, and oversees all actions and changes of the program. “The key to our success has been a culture of support from day one. As a firm, we want to do what’s right,” he said. Adapting to the ever-changing environment, the group continues to integrate solutions that, among other instinctive functions, appropriately highlight potentially suspicious transactions or behavior patterns. In addition to an increase in dedicated AML professionals and leading technology, expanded training includes cross-team interaction and required specialist certifications. “More than doing a job, it’s about developing an expert,” Bob stressed. NEXT GENERATION SUPERVISION Part of our commitment to being nimble to the evolving needs of risk management included enhancements to the firm’s supervision program and control infrastructure. Organizational adjustments better aligned compliance and supervisory functions, including a new head of supervision and chief compliance officer. Senior Vice President, Head of PCG Supervision Chris Majeski is focused on the supervision program as part of the overall risk operating model for the firm. “There is value in the ability to have an infrastructure that thinks across all the ways we do business. We recognize the individual aspects of each channel, and the company as a whole, to find common threads and proactively manage risk.” Moving toward more intuitive ways to manage current and emerging risks, Chris and his team consider how we empower our financial advisors to be the best they can be by arming them with the right technology and data to make good risk decisions. “Overall, it’s about connecting data and centralized activities to see the big picture of risk – integrating as much as possible to create confidence in our foundation and ability to grow and maximize satisfied client and advisor experiences.” A STEADFAST, STRATEGIC APPROACH In light of the ever-changing regulatory environment and our expectations for risk management as a firm, we’ll continue to invest – adding to our supervision and compliance teams and refining our systems and policies. Protecting clients and advisors is in the best interest of everyone and our firm. As Bob Molloy underscored, “It’s about taking care of people: advisors, their clients and each other.” 1 7 collective interest of every client and advisor” by keeping these tenets top of mind. Chief Compliance Officer Emma Bredin confirmed that having a culture of compliance in line with our values of putting clients first, integrity and conservatism helps to protect Raymond James against regulatory and other risks. “It is vital that we respond to the current regulatory environment but also to maintain systems, processes and tools that allow our associates and advisors to better manage their compliance risks on a day-to-day basis – that protects the firm but also allows them to make decisions to better serve their clients. We continue to innovate in a way that means we are proactively thinking about risk, not just reacting to changing regulation and expectations.” The consolidated management of enterprise fraud risk tightly including weaves together all aspects of financial crimes fraud, sanctions, anti-bribery, anti-terrorism and anti-money laundering. Showcasing the power of linking AML, fraud and government reporting, Raymond James was recently recognized with a United States Department of the Treasury Financial Crimes Enforcement Network (FinCEN) award for substantial contributions to helping uncover one of the Federal Bureau of Investigation’s highest priority transnational organized crime targets through Bank Secrecy Act (BSA) reporting. One of six significant criminal cases to receive FinCEN’s third annual Law ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM.Putting company values into action RECENT NATURAL DISASTERS SHOWCASED HOW PUTTING PEOPLE FIRST IS IN OUR NATURE. IN JUST SIX WEEKS LAST FALL, THREE BACK-TO-BACK HURRICANES – HARVEY, IRMA AND MARIA – THREATENED THE SOUTHEAST UNITED STATES AND DEVASTATED COMMUNITIES IN TEXAS, FLORIDA, PUERTO RICO, AND THE U.S. AND BRITISH VIRGIN ISLANDS. Hope for the best, but prepare for the worst. This guiding principle shapes the Crisis Management Team’s response to help ensure associate safety in natural disasters. When Hurricane Irma made her way closer and closer to the Tampa Bay area, the team’s planning paid off. As the storm’s path evolved with each official update, the team adapted its strategy accordingly. And now that plans have been put into action, the experience will inform best practices in the future. Senior Vice President and Chief Operational Risk Officer Heather Knable recalled Chairman and CEO Paul Reilly reiterating the firm’s focus every step of the way – first and foremost, the safety of all associates and their families. “Our people- first approach started with Paul, and is a testament to living the firm’s core values,” she said. “Putting people first has always been part of our corporate DNA, and this is a great example of how our values came to life in a real-world scenario.” The firm’s actions before, during and after the storms reflected those values. Under Heather’s leadership, the Business Continuity Planning group and Crisis 1 8 From left to right: Heather Knable, SVP, Chief Operational Risk Officer; Kim Jenson, SVP, Chief Operating Officer, Raymond James & Associates; Tracey Bustamante, SVP, Corporate Communications; Raymond LaCour, SVP, Office Services; Beverly Schulz, VP, Operational Risk Management; Stanley Duncan, Chief Human Resources Officer Management Team worked around the clock to provide ongoing monitoring and communications regarding the storms, ensuring associates in the path of Irma and Harvey were well-informed. To prepare for the storm, the firm proactively chartered a plane and relocated approximately 190 associates and their families – even their pets – from the corporate headquarters in St. Petersburg, Florida, to the firm’s Memphis, Tennessee, corporate office. Memphis, along with the Southfield, Michigan, and Denver campuses, supported critical business functions while the headquarters was closed during Hurricane Irma. Memphis associates ensured those from St. Petersburg were well taken care of – providing hotel rooms, food, transportation and places to work remotely. They also shipped supplies for St. Petersburg associates without power or access to water … coolers, batteries, diapers and more. The firm also offered associates extra time to evacuate and prepare for the storm, as well as time to return and take care of their homes and families. Now, as part of Raymond James’ commitment to recovery efforts, Raymond James is continuing to support associates and the community. “We have heard from associates that it’s clear we care about them as people, and not just about the business,” Heather said. “It reaffirmed that this is so much more than a company; this is a family.” After Hurricane Irma passed through St. Petersburg, the headquarters also became a safe haven for Florida associates and their families. The Office Services, Facilities and Business Continuity Planning teams not only prepared the buildings to brace for the storm – but quickly equipped them to serve as a temporary shelter for those without power or water, and in need of a hot meal once the storm had passed. ANNUAL REPORT 2017G I V I N G B A C K , C L O S E T O H O M E As part of the hurricane recovery process, Raymond James provided robust donations and relief to associates and their communities. $800,000 FIRM’S TOTAL GIFT TOWARD AMERICAN RED CROSS RELIEF EFFORTS IN THE AREAS MOST IMPACTED BY THE STORMS $100,000 for Hurricane Harvey relief $500,000 for Hurricane Irma relief $200,000 toward Hurricane Maria recovery efforts in Puerto Rico and the U.S. Virgin Islands $450,000 TOTAL DONATIONS TO FRIENDS OF RAYMOND JAMES FOR ASSOCIATES AND THEIR FAMILIES WHO WERE IMPACTED BY THE STORM Paul and Rose Reilly and family pledged to match up to $100,000 of donations from associates to Friends of Raymond James. In response, the Executive Committee pledged to match another $135,000. $300 FIRM’S HURRICANE RELIEF AWARD TO ALL CORPORATE AND BRANCH ASSOCIATES* IN TEXAS, FLORIDA AND THE SOUTHEAST To help with the cost of evacuation, travel and other storm-related expenses *Excluding executives, financial advisors and branch managers, this award went to associates located in areas most impacted by Harvey and Irma. O U R M I S S I O N Our business is people and their financial well-being. Therefore, in the pursuit of our goals, we will conduct ourselves in accordance with the following precepts: Our clients always come first. We must provide the highest level of service with integrity. Assisting our clients in the attainment of their financial objectives is our most worthy enterprise. Continuing education is necessary to maintain the timeliness of investment knowledge, tax law information and financial planning techniques. Innovation is requisite to our survival in a changing world. We must communicate with our clients clearly and frequently. Our investments and services must be of superior quality. Teamwork – cooperating with and providing assistance and support to our fellow associates – is fundamental to sustaining a quality work environment that nurtures opportunities for unparalleled service, personal growth and job satisfaction. To emulate other members of our industry requires us to continue to work hard; to excel beyond our peers requires us to provide an even higher caliber of service to our clients. We must give something back to the communities in which we live and work. 1 9 ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM.S O C I A L R E S P O N S I B I L I T Y All around the country and across Canada, you’ll see Raymond James associates giving back to their communities in countless ways, supporting the arts, United Way and a host of educational, civic, social and philanthropic endeavors. We’re proud of the work they do, and we thank them for their boundless generosity. R A Y M O N D J A M E S C A R E S 2 0 1 7 It was a good year for doing good. $49 million Contributed by the firm and our associates in 2017. 2 0 ANNUAL REPORT 2017154,067VOLUNTEER HOURS6,800+TOTAL VOLUNTEERS236NONPROFIT ORGANIZATIONS SUPPORTED120COMMUNITIES SERVED154,067VOLUNTEER HOURS6,800+TOTAL VOLUNTEERS236NONPROFIT ORGANIZATIONS SUPPORTED120COMMUNITIES SERVED154,067VOLUNTEER HOURS6,800+TOTAL VOLUNTEERS236NONPROFIT ORGANIZATIONS SUPPORTED120COMMUNITIES SERVED154,067VOLUNTEER HOURS6,800+TOTAL VOLUNTEERS236NONPROFIT ORGANIZATIONS SUPPORTED120COMMUNITIES SERVED154,067VOLUNTEER HOURS6,800+TOTAL VOLUNTEERS236NONPROFIT ORGANIZATIONS SUPPORTED120COMMUNITIES SERVEDC O R P O R A T E L E A D E R S H I P RAYMOND JAMES FINANCIAL, INC. BOARD OF DIRECTORS Shelley G. Broader Director, President and CEO Chico’s FAS, Inc. Jeffrey N. Edwards COO New Vernon Advisers, LP, a registered investment advisor Benjamin C. Esty Professor of Business Administration Harvard Graduate School of Business Administration Francis S. Godbold Vice Chairman Raymond James Financial Thomas A. James Chairman Emeritus Raymond James Financial Gordon L. Johnson President Highway Safety Devices, Inc. Susan N. Story Director, President and CEO American Water Works Company, Inc. Charles G. von Arentschildt Retired Former Chairman and CEO, Global Markets, North America Deutsche Bank Securities Inc. Roderick C. McGeary Retired Former Co-Vice Chairman of Consulting KPMG LLP Paul C. Reilly Chairman and Chief Executive Officer Raymond James Financial Robert P. Saltzman Retired Former President and CEO Jackson National Life Insurance Company Dennis W. Zank Chief Operating Officer Raymond James Financial Chief Executive Officer Raymond James & Associates RAYMOND JAMES FINANCIAL, INC. EXECUTIVE COMMITTEE Bella Loykhter Allaire Executive Vice President of Technology and Operations Raymond James & Associates Paul D. Allison Chairman and CEO Raymond James Ltd. James E. Bunn Co-President Global Equities and Investment Banking Raymond James & Associates John C. Carson Jr. President Raymond James Financial Fixed Income Capital Markets Scott A. Curtis President Raymond James Financial Services Steven M. Raney President and CEO Raymond James Bank Jeffrey A. Dowdle President Asset Management Group Executive Vice President Raymond James Financial Tash Elwyn President Raymond James & Associates Private Client Group Jeffrey P. Julien Executive Vice President, Finance Chief Financial Officer and Treasurer Raymond James Financial Paul C. Reilly Chairman and Chief Executive Officer Raymond James Financial Jonathan N. Santelli Executive Vice President, General Counsel and Secretary Raymond James Financial Jeffrey E. Trocin Co-President Global Equities and Investment Banking Raymond James & Associates OTHER EXECUTIVE OFFICERS Jennifer C. Ackart Senior Vice President and Controller Raymond James Financial George Catanese Senior Vice President and Chief Risk Officer Raymond James Financial 2 1 ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM.6 4 3 , 7 6 4 1 , 7 6 9 5 , 6 7 9 1 , 6 5 6 2 , 6 4 9 9 , 2 0 9 8 , 2 2 0 7 , 2 8 1 5 , 2 9 6 5 , 2 9 5 6 4 7 5 4 . 6 9 0 . 7 7 1 5 4 3 5 4 3 0 4 6 . 4 6 2 . 5 6 0 . 6 5 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 FINANCIAL ADVISORS PRIVATE CLIENT GROUP BRANCH LOCATIONS PRIVATE CLIENT GROUP CLIENT ASSETS PRIVATE CLIENT GROUP FINANCIAL ASSETS UNDER MANAGEMENT $Billions $Billions 10-YEAR FINANCIAL SUMMARY YEAR ENDED SEPTEMBER 30 2008 2009 2010 2011 RESULTS Total Revenues $ 3,204,932,000 $ 2,602,519,000 $ 2,979,516,000 $ 3,399,886,000 Net Revenues Net Income Net Income per Share (a) Basic Diluted 2,812,703,000 2,545,566,000 2,916,665,000 3,334,056,000 235,078,000 152,750,000 228,283,000 278,353,000 1.95 1.93 1.25 1.25 1.83 1.83 2.20 2.19 Weighted Average Common Shares Outstanding – Basic (a) Weighted Average Common and Common Equivalent Shares Outstanding – Diluted (a) 116,110,000 117,188,000 119,335,000 122,448,000 117,140,000 117,288,000 119,592,000 122,836,000 Cash Dividends Declared per Common Share 0.44 0.44 0.44 0.52 FINANCIAL CONDITION Total Assets 20,709,616,000 (b) 18,223,854,000 (b,c) 17,880,535,000 (b,c) 18,002,871,000 (c) Equity Attributable to RJF 1,883,905,000 2,032,463,000 2,032,816,000 2,587,619,000 Shares Outstanding (a) Book Value per Share (a) 116,434,000 118,799,000 121,041,000 123,273,000 16.18 17.11 19.03 20.99 (a) Excludes non-vested shares. (b) Total assets include cash funded by an equal amount in overnight borrowings to meet point-in-time regulatory balance sheet composition requirements related to Raymond James Bank qualifying as a thrift institution. 2 2 ANNUAL REPORT 2017 2 . 4 3 0 , 1 2 . 7 1 0 , 1 6 . 8 6 9 6 . 6 7 9 5 . 5 4 9 7 . 8 9 3 8 . 0 4 3 7 . 3 2 3 2 . 4 0 3 3 . 8 8 2 0 . 7 1 2 . 5 1 0 . 3 1 0 . 1 1 8 . 8 9 . 0 2 0 . 7 1 7 . 4 1 5 . 2 1 5 . 0 1 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 3 1 0 2 4 1 0 2 5 1 0 2 6 1 0 2 7 1 0 2 TOTAL CAPITAL MARKETS REVENUE TOTAL INVESTMENT BANKING REVENUE $Millions $Millions TOTAL BANK LOANS TOTAL BANK ASSETS (1) $Billions $Billions (1) Includes affiliate deposits 2012 2013 2014 2015 2016 2017 $ 3,897,900,000 $ 4,594,305,000 $ 4,964,128,000 $ 5,309,680,000 $ 5,521,120,000 $ 6,524,875,000 3,806,531,000 4,487,893,000 4,861,924,000 5,203,606,000 5,405,064,000 6,371,097,000 295,869,000 367,154,000 480,248,000 502,140,000 529,350,000 636,235,000 2.22 2.20 2.64 2.58 3.41 3.32 3.51 3.43 3.72 3.65 4.43 4.33 130,806,000 137,732,000 139,935,000 142,548,000 141,773,000 143,275,000 131,791,000 140,541,000 143,589,000 145,939,000 144,513,000 146,647,000 0.52 0.56 0.64 0.72 0.80 0.88 21,144,975,000 (c) 22,965,444,000 (c,d) 23,135,343,000 (c,d) 26,325,850,000 (c,d) 31,486,976,000 (d) 34,883,456,000 3,268,940,000 3,665,373,000 (d) 4,143,686,000 (d) 4,524,481,000 (d) 4,916,545,000 (d) 5,581,713,000 136,076,000 138,750,000 140,836,000 142,751,000 141,545,000 144,097,000 24.02 26.42 29.42 31.69 34.73 38.74 (c) Effective October 2015, we implemented new accounting guidance related to the presentation of debt issuance costs. The new guidance requires debt issuance costs related to a recognized debt liability to be presented in the balance sheet as a direct deduction from the carrying value of that debt liability, consistent with debt discounts. Footnoted periods presented have been restated to reflect this change. (d) Effective October 2016 we implemented new consolidation guidance in which we deconsolidated a number of tax credit fund VIEs that had previously been consolidated. Footnoted periods presented have been restated to reflect this change. 2 3 ANNUAL REPORT 2017CLIENT FIRST. INTEGRITY. INDEPENDENCE. CONSERVATISM. C O R P O R A T E A N D S H A R E H O L D E R I N F O R M A T I O N NUMBER OF SHAREHOLDERS ELECTRONIC DELIVERY PRINCIPAL SUBSIDIARIES At November 16, 2017, there were 361 holders of If you are interested in electronic delivery of Raymond James & Associates, Inc. record of our common stock. Shares of our future copies of this report, please see the Securities broker/dealer common stock are held by a substantially greater proxy voting instructions. Member New York Stock Exchange number of beneficial owners, whose shares are held of record by banks, brokers and other financial institutions. TRANSFER AGENT AND REGISTRAR Computershare Inc. P.O. Box 505000 Member Financial Industry Regulatory Authority Raymond James Financial Services, Inc. Securities broker/dealer ANNUAL REPORT ON FORM 10-K; Louisville, KY 40233-5000 Member Financial Industry Regulatory Authority CERTIFICATIONS 800.837.7596 A copy of the Annual Report on Form 10-K, computershare.com/investor Raymond James Financial Services Advisors, Inc. INDEPENDENT AUDITORS Registered Investment Advisor KPMG LLP NEW YORK STOCK EXCHANGE SYMBOL Canadian securities broker/dealer RJF Member Toronto Stock Exchange Raymond James Ltd. Eagle Asset Management, Inc. Asset and mutual fund management Raymond James Bank, N.A. Member Federal Deposit Insurance Corporation COVERING ANALYSTS Steven J. Chubak, CFA Nomura Ann Dai, CFA Keefe, Bruyette and Woods Conor Fitzgerald Goldman Sachs & Co. Christopher Harris Wells Fargo Securities, LLC William R. Katz Citigroup Global Markets, Inc. James Mitchell The Buckingham Research Group Devin Ryan JMP Securities Craig W. Siegenthaler, CFA Credit Suisse as filed with the Securities and Exchange Commission is available, without charge, at sec.gov, upon request in writing to Corporate Secretary, Raymond James Financial, Inc., 880 Carillon Parkway, St. Petersburg, Florida 33716, or by emailing investorrelations@ raymondjames.com. Raymond James has included, as exhibits to its 2017 Annual Report on Form 10-K, certifications of its chief executive officer and chief financial officer as to the quality of the company’s public disclosure. Raymond James’ chief executive officer has also submitted to the New York Stock Exchange a certification that he is not aware of any violations by the company of the NYSE company listing standards. ANNUAL MEETING The annual meeting of shareholders will be conducted at Raymond James Financial’s headquarters in The Raymond James Financial Center, 880 Carillon Parkway, St. Petersburg, Florida, on February 22, 2018, at 4:30 p.m. The meeting will be broadcast live via streaming audio on raymondjames.com under “Investors – Shareholders’ Meeting.” Notice of the annual meeting, proxy statement and proxy voting instructions accompany this report to shareholders. Quarterly reports are made available to shareholders in February, May, August and November. 2 4 ANNUAL REPORT 2017A N N U A L R E P O R T 2 0 1 7 O N F O R M 1 0 - K F O R F I S C A L Y E A R E N D E D S E P T E M B E R 3 0 , 2 0 1 7 UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended September 30, 2017 Or TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 1-9109 RAYMOND JAMES FINANCIAL, INC. (Exact name of registrant as specified in its charter) Florida (State or other jurisdiction of incorporation or organization) 880 Carillon Parkway, St. Petersburg, Florida (Address of principal executive offices) Registrant’s telephone number, including area code Securities registered pursuant to Section 12(b) of the Act: Title of each class Common Stock, $.01 par value No. 59-1517485 (I.R.S. Employer Identification No.) 33716 (Zip Code) (727) 567-1000 Name of each exchange on which registered New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes No Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes No Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (Section 232.405) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes No Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (Section 229.405) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. Large accelerated filer Non-accelerated filer (Do not check if a smaller reporting company) Accelerated filer Smaller reporting company Emerging growth company If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes No As of March 31, 2017, the aggregate market value of the registrant’s common stock held by non-affiliates of the registrant computed by reference to the price at which the common stock was last sold was $9,811,540,297. The number of shares outstanding of the registrant’s common stock as of November 16, 2017 was 144,400,529. DOCUMENTS INCORPORATED BY REFERENCE Portions of the definitive Proxy Statement to be delivered to shareholders in connection with the Annual Meeting of Shareholders to be held February 22, 2018 are incorporated by reference into Part III. RAYMOND JAMES FINANCIAL, INC. TABLE OF CONTENTS Business Risk factors Unresolved staff comments Properties Legal proceedings Mine safety disclosures Market for registrant’s common equity, related shareholder matters and issuer purchases of equity securities Selected financial data Management’s discussion and analysis of financial condition and results of operations Quantitative and qualitative disclosures about market risk Financial statements and supplementary data Changes in and disagreements with accountants on accounting and financial disclosure Controls and procedures Other information Directors, executive officers and corporate governance Executive compensation Security ownership of certain beneficial owners and management and related shareholder matters Certain relationships and related transactions, and director independence Principal accountant fees and services PART I. Item 1. Item 1A. Item 1B. Item 2. Item 3. Item 4. PART II. Item 5. Item 6. Item 7. Item 7A. Item 8. Item 9. Item 9A. Item 9B. PART III. Item 10. Item 11. Item 12. Item 13. Item 14. PART IV. Item 15. Exhibits and financial statement schedules Signatures PAGE 3 15 28 28 28 30 30 32 33 79 80 168 168 171 171 171 171 171 171 171 174 2 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Item 1. BUSINESS PART I Raymond James Financial, Inc. (“RJF” or the “Company”) is a leading diversified financial services company providing private client group, capital markets, asset management, banking and other services to individuals, corporations and municipalities. RJF’s broker- dealer subsidiaries engage in various financial services businesses, including the underwriting, distribution, trading and brokerage of equity and debt securities and the sale of mutual funds and other investment products. RJF and its subsidiaries also provide investment management services for retail and institutional clients, corporate and retail banking services, and trust services. Established in 1962 and public since 1983, RJF is listed on the New York Stock Exchange (the “NYSE”) under the symbol “RJF.” As a bank holding company and financial holding company, RJF is subject to supervision, examination and regulation by the Board of Governors of the Federal Reserve System (the “Fed”). RJF’s principal subsidiaries are Raymond James & Associates, Inc. (“RJ&A”), Raymond James Financial Services, Inc. (“RJFS”), Raymond James Financial Services Advisors, Inc. (“RJFSA”), Raymond James Ltd. (“RJ Ltd.”), Eagle Asset Management, Inc. (“Eagle”), and Raymond James Bank, N.A. (“RJ Bank”). All of these subsidiaries are wholly owned by RJF. RJF and its subsidiaries are hereinafter collectively referred to as “the firm”, “our,” “we,” or “us.” Our operations are predominately conducted in the United States of America (“U.S.”) and Canada. Among the keys to our historical and continued success, our emphasis on putting the client first is at the core of our corporate values. We also believe in maintaining a conservative, long-term focus in our decision making. We believe that this disciplined decision- making approach translates to a strong, stable financial services firm for clients, advisors, associates and shareholders. REPORTABLE SEGMENTS We currently operate through four operating segments and our Other segment. The four operating segments are Private Client Group (“PCG”), Capital Markets, Asset Management, and RJ Bank. The Other segment captures private equity activities as well as certain corporate overhead costs of RJF. The graph below depicts the relative net revenue contribution of each of our operating segments for the fiscal year ended September 30, 2017: *Chart above does not include intersegment eliminations or the Other segment. 3 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES PRIVATE CLIENT GROUP We provide financial planning and securities transaction services through branch office systems. Financial advisors have multiple affiliation options, which we refer to as AdvisorChoice. Our two primary affiliation options for financial advisors are the employee option and the independent contractor option. We recruit experienced financial advisors from a wide variety of competitors. As a part of their agreement to join us, we may make loans to financial advisors and to certain other key revenue producers, primarily for transitional cost assistance and retention purposes. Total assets under administration in the PCG segment as of September 30, 2017 amount to $659.5 billion. We have 7,346 financial advisors affiliated with us as of September 30, 2017. Employee Financial Advisors Employee financial advisors work in a traditional branch setting supported by local management and administrative staff. They provide services predominately to individual clients. These financial advisors are our employees, and their compensation primarily includes commission payments and participation in the firm’s benefit plans. Independent Contractor Financial Advisors Our financial advisors who are independent contractors are responsible for all of their direct costs and, accordingly, are paid a larger percentage of commissions and fees than employee financial advisors. Our independent contractor financial advisor option is designed to help our advisors build their businesses with as much or as little of our support as they determine they need. With specific approval, they are permitted to conduct, on a limited basis, certain other approved business activities, such as offering insurance products, independent registered investment advisory services, and accounting and tax services. Irrespective of the affiliation choice, our financial advisors offer a broad range of investments and services, including both third party and proprietary products, and a variety of financial planning services. Revenues from this segment are typically driven by total client assets under administration, and are generally either recurring fee-based or transactional in nature. Recurring revenues include asset- based fees, trailing commissions from mutual funds and variable annuities/insurance products, mutual fund and annuity service fees, fees earned on funds in our multi-bank sweep program, and interest. The proportion of our securities commissions and fee revenues originating from the employee versus the independent contractor affiliation models is relatively balanced. Securities commissions and fee revenues by affiliation, as well as the portion of segment net revenues that was recurring versus transactional in nature, for the fiscal year ended September 30, 2017, are presented below: 4 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Through this segment: • We provide investment services for which we charge sales commissions or asset-based fees based on established schedules. • We offer investment advisory services. Fee revenues for such services are computed as either a percentage of the assets in the client account or a flat periodic fee charged to the client for investment advice. • We provide insurance and annuity products. • We offer a number of professionally managed load and no-load mutual funds. • We provide margin loans to clients that are collateralized by the securities purchased or by other securities owned by the client. Interest is charged to clients on the amount borrowed based on current interest rates. • We provide custodial, trading, research and other back office support and services (including access to clients’ account information and the services of the Asset Management segment) to the independent contractor registered investment advisors who are affiliated with us. • We conduct securities borrowing and lending activities with other broker-dealers, financial institutions, and other counterparties. The net revenues of this business consist of the interest spreads generated on these activities. • We provide diversification strategies and alternative investment products to qualified clients of our affiliated financial advisors. We provide strategies and products for portfolio investment allocation opportunities. CAPITAL MARKETS Our capital markets segment conducts institutional sales, securities trading, equity research, investment banking and the syndication of investments that qualify for tax credits (referred to as our “tax credit funds”). Within our management structure, we distinguish between activities that support equity and fixed income products and services. We primarily conduct these activities in the U.S., Canada, and Europe. The graph below depicts the portions of this segment’s revenues that were derived from equity securities and products, fixed income securities and products, and our tax credit funds activities for the fiscal year ended September 30, 2017: 5 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES We provide the following services through this segment: Equity Capital Markets • We earn institutional sales commissions on the sale of equity products. Sales volume is influenced by a combination of general market activity and the Capital Markets group’s ability to identify and promote attractive investment opportunities for our institutional clients. Commission amounts on equity transactions are based on trade size and the amount of business conducted annually with each institution. • We provide various investment banking services including public and private equity financing for corporate clients and merger & acquisition and advisory services. Our investment banking activities include a comprehensive range of strategic and financial advisory services tailored to our clients’ business life cycles and backed by our strategic industry focus. • Our global research department supports our institutional and retail sales efforts and publishes research on a wide variety of companies. This research primarily focuses on U.S., European and Canadian companies in specific industries, including agricultural, consumer, energy, clean energy, energy services, financial services, healthcare, industrial, mining and natural resources, forest products, real estate, technology, and communication and transportation. Proprietary industry studies and company-specific research reports are made available to both institutional and individual clients. Fixed Income • We earn sales commissions from institutional clients who purchase and sell both taxable and tax-exempt fixed income products, primarily municipal, corporate, government agency and mortgage-backed bonds, and whole loans. The commissions that we charge on fixed income products are based on trade size and the characteristics of the specific security involved. • We carry inventories of taxable and tax-exempt securities to facilitate institutional sales activities. Our fixed income traders purchase and sell corporate, municipal, government, government agency, and mortgage-backed bonds, asset-backed securities, preferred stock, and certificates of deposit from and to our clients or other dealers. • Our fixed income investment banking services include public finance and debt underwriting activities where we serve as a financial advisor, placement agent or underwriter to various issuers, including state and local government agencies (and their political subdivisions), housing agencies, and non-profit entities including health care and higher education institutions. When underwriting new issue securities, we may agree to purchase the issue through a negotiated sale or submission of a competitive bid. • In our over-the-counter market activities, we enter into interest rate swaps and futures contracts either to facilitate client transactions or to actively manage risk exposures that arise from our client activity, including a portion of our trading inventory. In addition, we conduct a “matched book” derivatives business where we may enter into interest rate derivative transactions with clients. In this matched book business, for every derivative transaction we enter into with a client, we enter into an offsetting derivative transaction with a credit support provider that is a third party financial institution. • Through our fixed income public finance operations, we enter into forward commitments to purchase Government National Mortgage Association (“GNMA”) or Federal National Mortgage Association (“FNMA”) mortgage-backed securities (“MBS”). Such MBS are issued on behalf of various state and local housing finance agencies (“HFA”) clients and consist of the mortgages originated through their lending programs. Tax Credit Funds • In our syndication of tax credit investments, one of our subsidiaries acts as the general partner or managing member in partnerships and limited liability companies that invest in real estate project entities which qualify for tax credits under Section 42 of the Internal Revenue Code. We earn fees for the origination and sale of these investment products as well as for the oversight and management of the investments over the statutory tax credit compliance period. ASSET MANAGEMENT Our Asset Management segment provides investment advisory and asset management services to individual and institutional investors, and also sponsors a family of mutual funds. We also provide services to our PCG clients through our asset management services division and through Raymond James Trust, N.A. (“RJ Trust”). 6 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES We earn investment advisory and related administrative fees on both managed and non-discretionary asset-based accounts. In managed programs, decisions are made by in-house or third-party portfolio managers or investment committees about how to invest the assets in accordance with such programs’ objectives. In non-discretionary asset-based programs, we provide administrative support, which may include trade execution, record-keeping and periodic investor reporting. We generally earn higher fees for managed programs than for non-discretionary asset-based programs, since we provide additional services to managed programs. As of September 30, 2017, there were $96.4 billion in financial assets held in managed programs and $157.0 billion in financial assets held in non-discretionary asset-based programs. The graph below depicts financial assets under management in our managed programs by objective as of September 30, 2017: RJ BANK RJ Bank provides corporate (commercial and industrial (“C&I”), commercial real estate (“CRE”) and CRE construction), securities- based (“SBL”), tax-exempt and residential loans. RJ Bank is active in corporate loan syndications and participations. RJ Bank also provides Federal Deposit Insurance Corporation (“FDIC”) insured deposit accounts to clients of our broker-dealer subsidiaries and to the general public. RJ Bank generates net interest revenue principally through the interest income earned on loans and an investment portfolio, which is offset by the interest expense it pays on client deposits and on its borrowings. RJ Bank operates primarily from a branch location adjacent to RJF’s corporate office complex in St. Petersburg, Florida. Access to RJ Bank’s products and services is available through the offices of our affiliated broker-dealers as well as through electronic banking services. RJ Bank’s assets include C&I loans, commercial and residential real estate loans, tax-exempt loans, as well as loans fully collateralized by marketable securities. Corporate and tax-exempt loans represent approximately 67% of RJ Bank’s loan portfolio, of which 90% are U.S. and Canadian syndicated loans. Residential mortgage loans are originated or purchased and held for investment or sold in the secondary market. RJ Bank’s investment portfolio is comprised primarily of agency MBS and collateralized mortgage obligations (“CMOs”) and is classified as available-for-sale. RJ Bank’s liabilities primarily consist of deposits that are cash balances swept from the investment accounts of PCG clients. 7 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES RJ Bank had total assets of $20.61 billion at September 30, 2017, which were comprised of the following: OTHER Our Other segment includes our private equity activities as well as certain corporate overhead costs of RJF, such as the interest cost on our senior notes payable, and the acquisition and integration costs associated with certain acquisitions (See Note 3 of the Notes to Consolidated Financial Statements in this Annual Report on Form 10-K (“Form 10-K”) for additional information on our acquisitions). Our private equity activities include various direct and third party private equity investments and various private equity funds which we sponsor. EMPLOYEES AND INDEPENDENT CONTRACTORS Our employees and independent contractors (collectively “associates”) are vital to our success in the financial services industry. As of September 30, 2017, we had over 12,700 employees and over 4,300 affiliated independent contractor financial advisors. OPERATIONS AND INFORMATION PROCESSING We have operations personnel at various locations throughout the U.S. who are responsible for processing securities transactions, custody of client securities, support of client accounts, the receipt, identification and delivery of funds and securities, and compliance with regulatory and legal requirements for most of our U.S. securities brokerage operations. RJ Ltd. operations personnel have similar responsibilities at our Canadian brokerage operations located in Vancouver, British Columbia. The information technology department develops and supports the integrated solutions that provide a differentiated platform for our businesses. This platform is designed to allow our financial advisors to spend more time with their clients and enhance and grow their businesses. In the area of information security, we have developed and implemented a framework of principles, policies and technology to protect both our own information as well as that of our clients. We apply numerous safeguards to maintain the confidentiality, integrity and availability of both client and Company information. Our business continuity program has been developed to provide reasonable assurance that we will continue to operate in the event of disruptions at our critical facilities. Our business departments have developed operational plans for such disruptions, and we have a staff which devotes its full time to monitoring and facilitating those plans. Our business continuity plan continues to be enhanced and 8 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES tested to allow for continuous operations in the event of weather-related or other interruptions at our corporate headquarters in Florida or one of our operations processing or data center sites in Florida, Colorado, Tennessee or Michigan. We have also developed a business continuity plan for each of our PCG retail branches in the event any of these branches is impacted by severe weather. COMPETITION The financial services industry is an intensely competitive business. We compete with many other financial services firms, including a number of larger securities firms, most of which are affiliated with major financial services companies, insurance companies, banking institutions and other organizations. We also compete with companies that offer web-based financial services and discount brokerage services, usually with lower levels of service, to individual clients. We compete principally on the basis of the quality of our associates, services, product selection, location and reputation in local markets. Our ability to compete effectively in these businesses is substantially dependent on our continuing ability to attract, retain and motivate qualified associates, including successful financial advisors, investment bankers, trading professionals, portfolio managers and other revenue producing or specialized personnel. REGULATION RJF is a bank holding company subject to the Bank Holding Company Act that has made an election to be a financial holding company. As a financial holding company, RJF is subject to regulation, oversight, and supervision, including periodic examination, by the Fed. RJ Bank is a national bank regulated, supervised and examined by the Office of the Comptroller of the Currency (“OCC”) and the Consumer Financial Protection Bureau (“CFPB”). Our trust company subsidiary also is regulated, supervised and examined by the OCC. The Fed and the FDIC also regulate and may examine RJ Bank and the trust company. Collectively, the rules and regulations of the Fed, the OCC, the FDIC and the CFPB cover all aspects of the banking business, including, for example, lending practices, the receipt of deposits, capital structure, transactions with affiliates, conduct and qualifications of personnel and, as discussed further below, capital requirements. This regulatory, supervisory and oversight framework is subject to significant changes that can affect the operating costs and permissible businesses of RJF, RJ Bank and the trust company. As a part of their supervisory functions, the Fed, the OCC, the FDIC, and the CFPB also have the power to bring enforcement actions for violations of law and, in the case of the Fed, the OCC and the FDIC, for unsafe or unsound practices. Our broker-dealer subsidiaries, which are also registered investment advisors, are subject to regulation and oversight by various regulatory and self-regulatory authorities discussed under “Other regulations applicable to our operations” below. The following discussion summarizes the principal elements of the regulatory and supervisory framework applicable to RJF. The framework is intended to protect our clients, the integrity of the financial markets, our depositors and the Federal Deposit Insurance Fund and is not intended to protect our creditors or shareholders. These rules and regulations limit our ability to engage in certain activities, as well as our ability to submit funds to RJF from our regulated subsidiaries, which include RJ Bank and our broker-dealer subsidiaries. To the extent that the following information describes statutory and regulatory provisions, it is qualified in its entirety by reference to the particular statutory and regulatory provisions that are referenced. A change in applicable statutes or regulations or in regulatory or supervisory policy may have a material effect on our business. Rules and regulations resulting from the Dodd-Frank Act In July 2010, the U.S. government enacted sweeping changes to the supervision and regulation of the financial industry through the passage of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (the “Dodd-Frank Act”). The Dodd-Frank Act required U.S. federal banking and other regulatory agencies to conduct hundreds of rulemakings, studies and reports. These regulatory agencies include: the Commodity Futures Trading Commission; the Securities and Exchange Commission (the “SEC”); the Fed; the OCC; the FDIC; the CFPB; and the Financial Stability Oversight Council. Certain elements of the Dodd-Frank Act became effective immediately; however, the details of some provisions are subject to implementing regulations. Furthermore, some provisions of the Dodd-Frank Act are still subject to further rulemaking proceedings and studies and will take effect over the next several years. As a result of the Dodd-Frank Act and other regulatory reforms, we are experiencing a period of unprecedented change in financial regulation and supervision. These changes could have a significant impact on how we conduct our business. Many regulatory or supervisory policies remain in a state of flux and may be subject to amendment in the near future. As a result, we cannot specifically quantify the impact that such regulatory or supervisory requirements will have on our business and operations (see Item 1A, “Risk 9 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Factors,” within this report for further discussion of the potential future impact on our operations). Below, we highlight certain of the more significant changes brought about as a result of the Dodd-Frank Act and related measures. FDIC Assessment Rates Since RJ Bank provides deposits covered by FDIC insurance, generally up to $250,000 per account ownership type, RJ Bank is subject to the Federal Deposit Insurance Act. In February 2011, pursuant to the Dodd-Frank Act, the FDIC issued a final rule changing its assessment base. For banks with greater than $10 billion in assets, the FDIC’s new rule changed the assessment rate calculation, which relies on a scorecard designed to measure financial performance and ability to withstand stress in addition to measuring the FDIC’s exposure should the bank fail. CFPB Oversight In July 2011, the CFPB began operations and was given rulemaking authority for a wide range of consumer protection laws applicable to all banks and was provided broad powers to supervise and enforce federal consumer protection laws. The CFPB has supervisory and enforcement powers under several consumer protection laws, including the: (i) Equal Credit Opportunity Act; (ii) Truth in Lending Act; (iii) Real Estate Settlement Procedures Act; (iv) Fair Credit Reporting Act; (v) Fair Debt Collection Act; (vi) Consumer Financial Privacy provisions of the Gramm-Leach-Bliley Act and unfair, deceptive or abusive acts or practices under section 1031 of the Dodd- Frank Act. Beginning with fiscal year 2014, the CFPB assumed supervisory authority over RJ Bank for its compliance with the various federal consumer protection laws. The CFPB has authority to promulgate regulations, issue orders, draft policy statements, conduct examinations, and bring enforcement actions. The creation of the CFPB has led to enhanced enforcement of consumer protection laws. To the extent that, as a result of such heightened scrutiny and oversight, we become the subject of any enforcement activity, we may be required to pay fines, incur penalties, or engage in certain remediation efforts. Stress Tests In October 2012, the Fed, FDIC and OCC jointly issued final rules requiring certain bank holding companies, state member banks, and savings and loan companies with total assets between $10 billion and $50 billion to conduct annual company-prepared stress tests, report the results to their primary regulator and the Fed (RJF’s primary regulator), and publish a summary of the results. Stress tests must be conducted using certain scenarios (baseline, adverse, and severely adverse) prescribed by the Fed. A summary of certain of our stress test results (RJF and RJ Bank) is available on our website at www.raymondjames.com/investor-relations/financial-report under “Other Reports and Information - 2017 Annual Dodd-Frank Act Stress Test Disclosure” (the information on our website is not incorporated by reference into this report). The Volcker Rule RJF is subject to the Volcker Rule, a provision of the Dodd-Frank Act which generally prohibits, subject to exceptions, insured depository institutions, bank holding companies and their affiliates (together, “banking entities”) from engaging in proprietary trading and limits investments in and relationships with hedge funds and private equity funds (“covered funds”). Banking entities must establish a Volcker Rule-specific compliance program. We have adopted a program, which is designed to be effective in ensuring compliance with the Volcker Rule; however, in connection with their examinations, regulators will assess the sufficiency and adequacy of our program. We maintain a number of private equity investments, some of which meet the definition of covered funds under the Volcker Rule. The conformance period for compliance with the rule with respect to investments in covered funds was July 2017; however, banking entities were able to apply for an extension to provide up to an additional five years to conform investments in certain illiquid funds. The majority of our covered fund investments meet the criteria to be considered an illiquid fund under the Volcker Rule and we received approval from the Fed to continue to hold such investments until July 2022. The extension of the conformance deadline provides us with additional time to realize the value of these investments in due course and to execute appropriate strategies to comply with the Volcker Rule at such time. Our current focus is on the divestiture of our existing portfolio. Basel III and U.S. Capital Rules Both RJF, as a bank holding company, and RJ Bank are subject to capital requirements that have increased due to regulatory actions in recent years. In July 2013, the OCC, the Fed and the FDIC released final U.S. rules implementing the Basel III capital framework developed by the Basel Committee on Banking Supervision and certain Dodd-Frank Act and other capital provisions and updated the prompt corrective action framework to reflect the new regulatory capital minimums (the “U.S. Basel III Rules”). The U.S. Basel III Rules: (i) increase the quantity and quality of regulatory capital; (ii) establish a capital conservation buffer; and (iii) make changes to the calculation of risk-weighted assets. The U.S. Basel III Rules became effective for RJF on January 1, 2015, subject to applicable 10 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES phase-in periods. The rules governing the capital conservation buffer became effective for both RJF and RJ Bank as of January 1, 2016. See Note 21 of the Notes to the Consolidated Financial Statements in this Form 10-K for information regarding RJF and RJ Bank regulatory capital levels and ratios, including information regarding the capital conservation buffer. The increased capital requirements could restrict our abilities to grow during favorable market conditions and to return capital to shareholders, or require us to raise additional capital. As a result, our business, results of operations, financial condition and prospects could be adversely affected. See Item 1A, “Risk Factors,” within this report for more information. Failure to meet minimum capital requirements can trigger discretionary, and in certain cases, mandatory actions by regulators that could have a direct material effect on the financial results of RJF and RJ Bank. Under capital adequacy guidelines, RJF and RJ Bank must meet specific capital guidelines that involve quantitative measures of assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices. The capital amounts and classification for RJF and RJ Bank are also subject to the qualitative judgments of U.S. regulators based on components of capital, risk-weightings of assets, off-balance sheet transactions, and other factors. Quantitative measures established by federal banking regulations to ensure capital adequacy require that RJF, as a financial holding company, and RJ Bank maintain minimum amounts and ratios of: (i) Common Equity Tier 1 (or “CET1”), Tier 1 and Total capital to risk-weighted assets; (ii) Tier 1 capital to average assets; and (iii) capital conservation buffers. See Note 21 of the Notes to the Consolidated Financial Statements in this Form 10-K, for further information. Money Market Reform In July 2014, the SEC adopted amendments to the rules that govern money market mutual funds. The amendments make structural and operational reforms to address risks of excessive withdrawals over relatively short time frames by investors from money market funds, while preserving the benefits of the funds. We do not sponsor any money market funds. We utilize such funds in limited circumstances for our own investment purposes as well as to offer our clients money market funds that are sponsored by third parties as one of several cash sweep alternatives. Municipal Advisor Regulation In 2013 as required under the Dodd-Frank Act, the SEC issued its final rule regarding the new category of regulated financial activity: “municipal advisors” (the “MA Rule”). The MA Rule, which became effective in 2014: (i) imposes a fiduciary duty on municipal advisors when advising municipal entities; (ii) may result in the need for new written representations by issuers; and (iii) may limit the manner in which we, in our capacity as an underwriter or in our other professional roles, interact with municipal issuers. In addition to the SEC rule, the Municipal Securities Rulemaking Board (“MSRB”) has developed a number of implementing rules and interpretive guidance relating to municipal advisors, and we have implemented policies and procedures reasonably designed to comply with such rules and guidance. While over these past few years, broker-dealer and municipal advisor interaction with municipal entities has become an area of greater rulemaking and regulatory exam and enforcement interest, we do not expect a materially adverse impact on our public finance results of operations, which are included in our Capital Markets segment. Fiduciary Duty Standard Pursuant to the Dodd-Frank Act, the SEC was charged with considering whether broker-dealers should be subject to a standard of care similar to the fiduciary standard applicable to registered investment advisors. The SEC has stated that it will consider a heightened standard of care; however, to date, it has not yet proposed any rules. In April 2016, the U.S. Department of Labor (the “DOL”) issued its final regulation (the “DOL Rule”) expanding the definition of who is deemed an “investment advice fiduciary” under the Employee Retirement Income Security Act of 1974, as amended (“ERISA”), as a result of giving investment advice to a “plan,” “plan participant” or “beneficiary,” as well as under the Internal Revenue Code for individual retirement arrangements (“IRAs”) and non-ERISA plans (collectively, “qualified plans”). As a result of adopting a new definition of “fiduciary” under ERISA, the final rule extends fiduciary status to many investment professionals that had not been considered fiduciaries under previous law. A fiduciary is subject to strict duties to act solely in the interests of plan participants and beneficiaries and is personally liable to the ERISA plan for breaches in its discharge of its duties. The DOL Rule also contains exemptions, including the Best Interest Contract exemption (the “BIC Exemption”) and Principal Transactions in Certain Assets exemption (the “Principal Transactions Exemption”), designed to enable investment professionals that become fiduciaries to continue to operate under existing business models that would otherwise be prohibited, subject to compliance with new conditions. In order to rely on these exemptions, we are required to: (i) act under defined impartial conduct standards that are in the best interest of our client; (ii) adopt certain anti-conflict policies and procedures; (iii) provide disclosure of certain information relating to fees, compensation and defined “material conflicts of interest;” (iv) provide a written acknowledgment of fiduciary status; 11 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES and (v) for IRAs and non-ERISA plans, enter into an enforceable contract with our client that contains extensive warranties and does not allow exculpatory provisions waiving the client’s rights and remedies, including the right to participate in a class action in court. The DOL Rule became effective as of June 2016, subject to a phase-in of the fiduciary definition in June 2017, and also subject to a further transition period until January 1, 2018 applying to both the BIC Exemption and Principal Transactions Exemption. In August 2017, the DOL recommended that the transition period be extended until July 1, 2019. We have undertaken a comprehensive plan to comply with the DOL Rule. As qualified accounts, particularly IRA accounts, comprise a significant portion of our business, we expect that compliance with the DOL Rule and reliance on the BIC Exemption and the Principal Transactions Exemption will require us to continue to incur increased levels of legal, compliance and information technology costs. As discussed above, we may also face enhanced legal risks. We anticipate that amendments to the scope of the DOL Rule or the adoption of any new rule by the SEC will require us to review and possibly modify our compliance plan and approach, which may also lead to additional costs. In addition, state laws that impose a fiduciary duty also may require monitoring, as well as require that we undertake additional compliance measures. Incentive-Based Compensation Arrangements Pursuant to the Dodd-Frank Act, six federal agencies are charged with jointly prescribing regulations or guidelines related to the prohibition of incentive-based compensation arrangements that encourage inappropriate risks at certain financial institutions. The agencies have released a proposed rule that would prohibit certain forms of incentive-based compensation arrangements for financial institutions with greater than $1 billion in total assets (the “Incentive-Based Compensation Proposal”). Much of the Incentive-Based Compensation Proposal would apply to financial institutions categorized as either “Level 1” institutions (assets of $250 billion or more) or “Level 2” institutions (assets of $50 billion to $250 billion), while “Level 3” institutions (assets of $1 billion to $50 billion) would be subject to less extensive obligations. All covered financial institutions would be required to, among other requirements: (i) annually document the structure of their incentive-based compensation arrangements; (ii) retain records of such annual documentation for at least seven years; and (iii) comply with general prohibitions on incentive-based compensation arrangements that could encourage inappropriate risk-taking. Should the Incentive-Based Compensation Proposal be adopted, we would be subject to the rule’s requirements as a “Level 3” financial institution, which would require us to incur additional legal and compliance costs, as well as subject us to increased legal risks. Other regulations applicable to our operations The SEC is the federal agency charged with administration of the federal securities laws in the United States. Our broker-dealer subsidiaries are subject to SEC regulations relating to their business operations, including sales and trading practices, public offerings, publication of research reports, use and safekeeping of client funds and securities, capital structure, record-keeping, privacy requirements, and the conduct of directors, officers and employees. Financial services firms are also subject to regulation by state securities commissions in those states in which they conduct business. RJ&A and RJFS are currently registered as broker-dealers in all 50 states. Broker-dealers are required to maintain the minimum net capital deemed necessary to meet their continuing commitments to customers and others, and are required to keep their assets in relatively liquid form. These rules also limit the ability of broker-dealers to transfer capital to parent companies and other affiliates. The SEC has adopted amendments to its financial stability rules, many of which became effective as of October 2013 and are applicable to our broker-dealer subsidiaries, including changes to the: (i) net capital rule; (ii) customer protection rule; (iii) record-keeping rules; and (iv) notification rules. Financial services firms are subject to regulation by various foreign governments, securities exchanges, central banks and regulatory bodies, particularly in those countries where they have established offices. Outside of the United States, we have additional offices primarily in Canada and Europe and are subject to regulations in those areas. Much of the regulation of broker-dealers in the United States and Canada, however, has been delegated to self-regulatory organizations (“SROs”), the Financial Industry Regulatory Authority (“FINRA”), the Investment Industry Regulatory Organization of Canada (“IIROC”) and securities exchanges. These SROs adopt and amend rules for regulating the industry, subject to the approval of government agencies. These SROs also conduct periodic examinations of member broker-dealers. The SEC, SROs and state securities commissions may conduct administrative proceedings that can result in censure, fine, suspension or expulsion of a broker-dealer, its officers or employees. Such administrative proceedings, whether or not resulting in adverse findings, can require substantial expenditures and may adversely impact the reputation of a broker-dealer. Our U.S. broker-dealer subsidiaries are subject to the Securities Investor Protection Act (“SIPA”) and are required by federal law to be members of the Securities Investors Protection Corporation (“SIPC”). The SIPC was established under SIPA, and oversees the 12 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES liquidation of broker-dealers during liquidation or financial distress. The SIPC fund provides protection for cash and securities held in client accounts up to $500,000 per client, with a limitation of $250,000 on claims for cash balances. Our investment advisory operations, including the mutual funds that we sponsor, are also subject to extensive regulation in the United States. Our U.S. asset managers are registered as investment advisors with the SEC under the Investment Advisers Act of 1940 as amended (the “Investment Advisers Act”), and are also required to make notice filings in certain states. Virtually all aspects of our asset management business are subject to various federal and state laws and regulations. These laws and regulations are primarily intended to benefit the asset management clients. RJ Bank is also subject to the Community Reinvestment Act (the “CRA”). The CRA is intended to encourage banks to help meet the credit needs of their communities, including low and moderate income neighborhoods, consistent with safe and sound bank operations. Under the CRA, the Fed, the FDIC and the OCC are required to periodically examine and assign to each bank a public CRA rating. Members of the public may submit comments on a bank’s performance under the CRA; such comments will form part of the bank’s performance evaluation. The results of the evaluation, together with the bank’s CRA rating, are also taken into consideration when evaluating mergers, acquisitions, and applications to open a branch or facility. RJ Bank could face additional requirements and limitations should it fail to adequately meet the criteria stipulated under the CRA. RJ Ltd. is currently registered in all provinces and territories in Canada. The financial services industry in Canada is subject to comprehensive regulation under both federal and provincial laws. Securities commissions have been established in all provinces and territorial jurisdictions, which are charged with the administration of securities laws. Investment dealers in Canada are also subject to regulation by SROs, which are responsible for the enforcement of, and conformity with, securities legislation for their members and have been granted the powers to prescribe their own rules of conduct and financial requirements of members. RJ Ltd. is regulated by each of the securities commissions in the jurisdictions of registration, as well as by the SROs and IIROC. IIROC requires that RJ Ltd. be a member of the Canadian Investors Protection Fund (the “CIPF”), whose primary role is investor protection. The CIPF provides protection for securities and cash held in client accounts up to $1 million Canadian currency (“CDN”) per client, with separate coverage of CDN $1 million for certain types of accounts. See Note 21 of the Notes to Consolidated Financial Statements in this Form 10-K for further information on SEC, FINRA and IIROC regulations pertaining to broker-dealer regulatory minimum net capital requirements. In Europe, the Markets in Financial Instruments Regulation and a revision of the Markets in Financial Instruments Directive (together, “MiFID II”), will take effect on January 3, 2018, and will introduce comprehensive and new trading and market infrastructure reforms in the European Union, including new trading venues, enhancements to pre- and post-trading transparency, and additional investor protection requirements, among others. Although the full impact of these changes remains unclear, we have made changes to our European operations, including systems and controls, in order to be in compliance with MiFID II. Bank Secrecy Act and USA PATRIOT Act of 2001 The Bank Secrecy Act and the USA PATRIOT Act of 2001 (“Patriot Act”) and requirements administered by the Office of Foreign Assets Control (“OFAC”) require financial institutions, among other things, to implement a risk-based program reasonably designed to prevent money laundering and to combat the financing of terrorism, including through suspicious activity and currency transaction reporting, compliance, record-keeping and due diligence on customers. The Patriot Act also contains financial transparency laws and enhanced information collection tools and enforcement mechanisms for the U.S. government, including: due diligence and record- keeping requirements for private banking and correspondent accounts; standards for verifying customer identification at account opening; and rules to produce certain records upon request of a regulator or law enforcement and to promote cooperation among financial institutions, regulators, and law enforcement in identifying parties that may be involved in terrorism, money laundering and other crimes. Failure to meet the requirements of the Bank Secrecy Act, the Patriot Act, or OFAC can lead to supervisory actions including fines. 13 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES EXECUTIVE OFFICERS OF THE REGISTRANT Executive officers of the registrant (which includes officers of certain significant subsidiaries) are as follows: Jennifer C. Ackart 53 Senior Vice President since August 2009 and Controller since February 1995 Bella Loykhter Allaire 64 Executive Vice President - Technology and Operations - Raymond James & Associates, Inc. since June 2011; Managing Director and Chief Information Officer - UBS Wealth Management Americas, November 2006 - January 2011 Paul D. Allison 61 Chairman, President and CEO - Raymond James Ltd. since January 2009; Co-President and Co- CEO - Raymond James Ltd., August 2008 - January 2009 James E. Bunn 44 Co-President - Global Equities and Investment Banking - Raymond James & Associates, Inc. since October 2017; Head of Investment Banking - Raymond James & Associates, Inc. since January 2014; Co-Head of Technology Services Investment Banking - Raymond James & Associates, Inc., May 2009 - December 2013 John C. Carson, Jr. George Catanese Scott A. Curtis Jeffrey A. Dowdle 61 58 55 53 President since April 2012; President - Morgan Keegan & Company, LLC, formerly known as Morgan Keegan & Company, Inc., since July 2013; Chief Executive Officer and Executive Managing Director - Morgan Keegan & Company, Inc., March 2008 - July 2013 Senior Vice President since October 2005 and Chief Risk Officer since February 2006 President - Raymond James Financial Services, Inc. since January 2012; Senior Vice President - Private Client Group - Raymond James & Associates, Inc., July 2005 - December 2011 President - Asset Management Group since May 2016; Executive Vice President - Asset Management Group, February 2014 - May 2016; President - Asset Management Services - Raymond James & Associates, Inc., January 2005 - February 2014; Senior Vice President - Raymond James & Associates, Inc., January 2005 - February 2014 Tashtego S. Elwyn 46 President - Private Client Group - Raymond James & Associates, Inc. since January 2012; Regional Director - Raymond James & Associates, Inc., October 2006 - December 2011 Thomas A. James 75 Chairman Emeritus since February 2017; Executive Chairman, May 2010 - February 2017 Jeffrey P. Julien 61 Executive Vice President - Finance since August 2009, Chief Financial Officer since April 1987 and Treasurer since February 2011; Director and/or officer of several RJF subsidiaries Steven M. Raney 52 President and CEO - Raymond James Bank, N.A. since January 2006 Paul C. Reilly 63 Chairman since February 2017 and Chief Executive Officer since May 2010; Director since January 2006; President, May 2009 - April 2010 Jonathan N. Santelli Jeffrey E. Trocin 46 Executive Vice President, General Counsel and Secretary since May 2016; Senior Vice President and Deputy General Counsel - First Republic Bank, October 2013 to April 2016; Managing Director and Associate General Counsel - Preferred and Small Business Banking - Bank of America, December 2011 - August 2013; Managing Director and Associate General Counsel - Private Wealth Management - Bank of America, October 2009 - November 2011 58 Co-President - Global Equities and Investment Banking - Raymond James & Associates, Inc. since October 2017; President - Global Equities and Investment Banking - Raymond James & Associates, Inc., July 2013 - October 2017; Executive Vice President - Equity Capital Markets - Raymond James & Associates, Inc., February 2001 - July 2013 Dennis W. Zank 63 Chief Operating Officer since January 2012; Chief Executive Officer - Raymond James & Associates, Inc. since January 2012; President - Raymond James & Associates, Inc., December 2002 - December 2011 Except where otherwise indicated, the executive officer has held his or her current position for more than five years. 14 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES OTHER INFORMATION Our Internet address is www.raymondjames.com. We make available on our website, free of charge and in printer-friendly format including “.pdf” file extensions, our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. Factors affecting “forward-looking statements” Certain statements made in this Annual Report on Form 10-K may constitute “forward-looking statements” under the Private Securities Litigation Reform Act of 1995. Forward-looking statements include information concerning future strategic objectives, business prospects, anticipated savings, financial results (including expenses, earnings, liquidity, cash flow and capital expenditures), industry or market conditions, demand for and pricing of our products, acquisitions and divestitures, anticipated results of litigation and regulatory developments, effects of accounting pronouncements, or general economic conditions. In addition, words such as “believes,” “expects,” “anticipates,” “intends,” “plans,” “estimates,” “projects,” “forecasts,” and future or conditional verbs such as “will,” “may,” “could,” “should,” and “would,” as well as any other statement that necessarily depends on future events, are intended to identify forward- looking statements. Forward-looking statements are not guarantees, and they involve risks, uncertainties and assumptions. Although we make such statements based on assumptions that we believe to be reasonable, there can be no assurance that actual results will not differ materially from those expressed in the forward-looking statements. We caution investors not to rely unduly on any forward- looking statements and urge you to carefully consider the risks described in Item 1A, “Risk Factors,” in this report. We expressly disclaim any obligation to update any forward-looking statement in the event it later turns out to be inaccurate, whether as a result of new information, future events or otherwise. Item 1A. RISK FACTORS Our operations and financial results are subject to various risks and uncertainties, including those described below, which could adversely affect our business, financial condition, results of operations, liquidity and the trading price of our common stock. The list of risk factors provided below is not exhaustive; there may be factors not discussed below or in this Form 10-K that adversely impact our results of operations, harm our reputation or inhibit our ability to generate new business prospects. RISKS RELATED TO OUR BUSINESS AND INDUSTRY Damage to our reputation could damage our businesses. Maintaining our reputation is critical to attracting and maintaining clients, investors and associates. If we fail to address, or appear to fail to address, issues that may give rise to reputational risk, we could significantly harm our business prospects. These issues may include, but are not limited to, any of the risks discussed in this Item 1A, including appropriately dealing with potential conflicts of interest, legal and regulatory requirements, ethical issues, money laundering, cybersecurity and privacy, record-keeping, and sales and trading practices, the failure to sell securities we have underwritten at anticipated price levels, and the proper identification of the legal, reputational, credit, liquidity, and market risks inherent in our products. Failure to maintain appropriate service and quality standards, or a failure or perceived failure to treat clients fairly can result in client dissatisfaction, litigation and heightened regulatory scrutiny, all of which can lead to lost revenue, higher operating costs and reputational harm. Negative publicity about us, whether or not true, may also harm our future business prospects. We are affected by domestic and international macroeconomic conditions that impact the global financial markets. We are engaged in various financial services businesses. As such, we are affected by domestic and international macroeconomic and political conditions, including economic output levels, interest and inflation rates, employment levels, prices of commodities including oil and gas, consumer confidence levels, and fiscal and monetary policy. For example, Fed policies determine, in large part, the cost of funds for lending and investing and the return earned on those loans and investments. The market impact from such policies also can decrease materially the value of certain of our financial assets, most notably debt securities. Changes in Fed policies are beyond our control and, consequently, the impact of these changes on our activities and results of our operations are difficult to predict. Macroeconomic conditions also may directly and indirectly impact a number of factors in the global financial markets that may be detrimental to our operating results, including trading levels, investing, and origination activity in the securities markets, security valuations, the absolute and relative level and volatility of interest and currency rates, real estate values, the actual and perceived quality of issuers and borrowers, and the supply of and demand for loans and deposits. 15 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES At times over the last several years we have experienced operating cycles during weak and uncertain U.S. and global economic conditions, including low economic output levels, artificially maintained levels of historically low interest rates, relatively high unemployment rates, and significant uncertainty with respect to domestic and international fiscal and monetary policy. These conditions led to changes in the global financial markets that from time to time negatively impacted our net revenue and profitability. While global financial markets have improved, uncertainty remains. A period of sustained downturns and/or volatility in the securities markets, a return to very low levels of short-term interest rates, credit market dislocations, reductions in the value of real estate, and other negative market factors could significantly impair our revenues and profitability. Additionally, certain of our market-making activities depend on market volatility to provide trading opportunities for our clients and decreases in volatility may reduce these opportunities or adversely affect the results of these activities. We could experience a decline in commission revenue from lower trading volumes, a decline in fees from reduced portfolio values of securities managed on behalf of our clients, a reduction in revenue from capital markets and advisory transactions due to reduced activity, increased credit provisions and charge-offs, losses sustained from our customers’ and market participants’ failure to fulfill their settlement obligations, reduced net interest earnings, and other losses. Periods of reduced revenue and other losses could be accompanied by periods of reduced profitability because certain of our expenses, including, but not limited to, our interest expense on debt, rent, facilities and salary expenses are fixed and our ability to reduce them over short time periods is limited. U.S. markets may also be impacted by political and civil unrest occurring in other parts of the world. Concerns about the European Union (“EU”), including Britain’s June 2016 referendum to exit the EU (“Brexit”), and the stability of the EU’s sovereign debt, has caused uncertainty and disruption for financial markets globally. Continued uncertainties loom over the outcome of the EU’s financial support programs. It is possible that other EU member states may experience financial troubles in the future, or may choose to follow Britain’s lead and leave the EU. Any negative impact on economic conditions and global markets from these developments could adversely affect our business, financial condition and liquidity. U.S. state and local governments also continue to struggle with budget pressures and ongoing concerns regarding municipal issuer credit quality. If these trends continue or worsen, investor concerns could potentially reduce the number and size of transactions in which we participate and, in turn, reduce investment banking revenues. In addition, such factors could adversely affect the value of the municipal securities we hold in our trading securities portfolio. RJ Bank is affected primarily by economic conditions in North America. Market conditions in the United States and Canada can be assessed through the following metrics: the level and volatility of interest rates; unemployment and under-employment rates; real estate prices; consumer confidence levels and changes in consumer spending; and the number of personal bankruptcies, among others. Deterioration of market conditions can diminish loan demand, lead to an increase in mortgage and other loan delinquencies, affect loan repayment performance and result in higher reserves and net charge-offs, which can adversely affect our earnings. Lack of liquidity or access to capital could impair our business and financial condition. We must maintain appropriate liquidity levels. Our inability to maintain adequate liquidity and readily available access to the credit and capital markets could have a significant negative effect on our financial condition. If liquidity from our brokerage or banking operations is inadequate or unavailable, we may be required to scale back or curtail our operations, including limiting our efforts to recruit additional financial advisors, selling assets at unfavorable prices, and cutting or eliminating dividend payments. Our liquidity could be negatively affected by the inability of our subsidiaries to generate cash in the form of dividends from earnings, regulatory changes to the liquidity or capital requirements applicable to our subsidiaries that may prevent us from upstreaming cash to the parent company, limited or no accessibility to credit markets for secured and unsecured borrowings by our subsidiaries, diminished access to the capital markets for RJF, and other commitments or restrictions on capital as a result of adverse legal settlements, judgments, or regulatory sanctions. Furthermore, as a bank holding company, we may become subject to prohibitions or limitations on our ability to pay dividends and/or repurchase our stock. The OCC, the Fed, the FDIC, and the SEC (through FINRA) have the authority, and under certain circumstances, the duty, to prohibit or to limit dividend payments by regulated subsidiaries to their parent. The availability of financing, including access to the credit and capital markets, depends on various factors, such as conditions in the debt and equity markets, the general availability of credit, the volume of securities trading activity, the overall availability of credit to the financial services sector and our credit ratings. Our cost of capital and the availability of funding may be adversely affected by illiquid credit markets and wider credit spreads. Additionally, lenders may from time to time curtail, or even cease to provide, funding to borrowers as a result of future concerns over the strength of specific counterparties, as well as the stability of markets generally. See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources” in this report for additional information on liquidity and how we manage our liquidity risk. 16 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES We are exposed to credit risk. We are generally exposed to the risk that third parties that owe us money, securities or other assets will fail to meet their performance obligations due to numerous causes, including bankruptcy, lack of liquidity, or operational failure, among others. We actively buy and sell securities from and to clients and counterparties in the normal course of our broker-dealers’ market making and underwriting businesses, which exposes us to credit risk. Although generally collateralized by the underlying security to the transaction, we still face risk associated with changes in the market value of collateral through settlement date. We also hold certain securities, loans and derivatives in our trading accounts. Deterioration in the actual or perceived credit quality of the underlying issuers of securities or loans, or the non-performance of issuers and counterparties to certain derivative contracts could result in trading losses. We borrow securities from, and lend securities to, other broker-dealers, and may also enter into agreements to repurchase and/or resell securities as part of investing and financing activities. A sharp change in the security market values utilized in these transactions may result in losses if counterparties to these transactions fail to honor their commitments. We manage the risk associated with these transactions by establishing and monitoring credit limits, as well as by monitoring collateral and transaction levels daily. Significant deterioration in the credit quality of one of our counterparties could lead to widespread concerns about the credit quality of other counterparties in the same industry, thereby exacerbating our credit risk exposure. We permit our clients to purchase securities on margin. During periods of steep declines in securities prices, the value of the collateral securing client margin loans may fall below the amount of the purchaser’s indebtedness. If clients are unable to provide additional collateral for these margin loans, we may incur losses on those margin transactions. This may cause us to incur additional expenses defending or pursuing claims or litigation related to counterparty or client defaults. We deposit our cash in depository institutions as a means of maintaining the liquidity necessary to meet our operating needs, and we also facilitate the deposit of cash awaiting investment in depository institutions on behalf of our clients. A failure of a depository institution to return these deposits could severely impact our operating liquidity, result in significant reputational damage, and adversely impact our financial performance. We also incur credit risk by lending to businesses and individuals through the offering of loans, including C&I loans, commercial and residential mortgage loans, tax-exempt loans, home equity lines of credit, and margin and other loans collateralized by securities. We also incur credit risk through our investments. Our credit risk and credit losses can increase if our loans or investments are concentrated among borrowers or issuers engaged in the same or similar activities, industries, or geographies, or to borrowers or issuers who as a group may be uniquely or disproportionately affected by economic or market conditions. The deterioration of an individually large exposure, for example due to natural disasters, health emergencies or pandemics, acts of terrorism, severe weather events or other adverse economic events, could lead to additional loan loss provisions and/or charges-offs, or credit impairment of our investments, and subsequently have a material impact on our net income and regulatory capital. Declines in the real estate market or sustained economic downturns may cause us to write down the value of some of the loans in RJ Bank’s portfolio, foreclose on certain real estate properties or write down the value of some of our securities. Credit quality generally may also be affected by adverse changes in the financial performance or condition of our debtors or deterioration in the strength of the U.S. economy. See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Risk Management,” in this report for additional information regarding our exposure to and approaches to managing credit risk. We are exposed to market risk. We are, directly and indirectly, affected by changes in market conditions. Market risk generally represents the risk that values of assets and liabilities or revenues will be adversely affected by changes in market conditions. For example, interest rate changes could adversely affect our net interest spread, the difference between the yield we earn on our assets and the interest rate we pay for deposits and other sources of funding, which in turn impacts our net interest income and earnings. Interest rate changes could affect the interest earned on assets differently than interest paid on liabilities. In our brokerage operations, a rising interest rate environment generally results in our earning a larger net interest spread. Conversely, in those operations, a falling interest rate environment generally results in our earning a smaller net interest spread. If we are unable to effectively manage our interest rate risk, changes in interest rates could have a material adverse effect on our profitability. Market risk is inherent in the financial instruments associated with our operations and activities, including loans, deposits, securities, short-term borrowings, long-term debt, trading account assets and liabilities, derivatives and private equity investments. Market 17 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES conditions that change from time to time, thereby exposing us to market risk, include fluctuations in interest rates, equity prices, foreign exchange rates, and price deterioration or changes in value due to changes in market perception or actual credit quality of an issuer. In addition, disruptions in the liquidity or transparency of the financial markets may result in our inability to sell, syndicate or realize the value of security positions, thereby leading to increased concentrations. The inability to reduce our positions in specific securities may not only increase the market and credit risks associated with such positions, but also increase the level of risk-weighted assets on our balance sheet, thereby increasing our capital requirements, which could have an adverse effect on our business results, financial condition and liquidity. Our private equity investments are carried at fair value with unrealized gains and losses reflected in earnings. The value of our private equity portfolios can fluctuate and earnings from our investments can be volatile and difficult to predict. When, and if, we recognize gains can depend on a number of factors, including general economic conditions, the prospects of the companies in which we invest, when these companies go public, the size of our position relative to the public float and whether we are subject to any resale restrictions. Further, our investments could incur significant mark-to-market losses, especially if they have been written up in prior periods because of higher market prices. See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Risk Management,” in this report for additional information regarding our exposure to and approaches to managing market risk. Our business depends on fees generated from the distribution of financial products, fees earned from the management of client accounts, and advisory fees. A large portion of our revenues are derived from fees generated from the distribution of financial products, such as mutual funds and variable annuities. Changes in the structure or amount of the fees paid by the sponsors of these products could directly affect our revenues, business and financial condition. In addition, if these products experience losses or increased investor redemptions, we may receive lower fee revenue from the investment management and distribution services we provide on behalf of the mutual funds and annuities. The investment management fees we are paid may also decline over time due to factors such as increased competition and the renegotiation of contracts. In addition, the market environment in recent years has resulted in a shift to passive investment products, which generate lower fees than actively managed products. A continued trend toward passive investments or changes in market values or in the fee structure of asset management accounts would affect our revenues, business and financial condition. Asset management fees often are primarily comprised of base management and incentive fees. Management fees are primarily based on assets under management (“AUM”). AUM balances are impacted by net inflows/outflows of client assets and market values. Below-market investment performance by our funds and portfolio managers could result in a loss of managed accounts and could result in reputational damage that might make it more difficult to attract new investors and thus further impact our business and financial condition. If we were to experience the loss of managed accounts, our fee revenue would decline. In addition, in periods of declining market values, our values of AUM may resultantly decline, which would negatively impact our fee revenues. Our underwriting, market-making, trading, and other business activities place our capital at risk. We may incur losses and be subject to reputational harm to the extent that, for any reason, we are unable to sell securities we have underwritten at the anticipated price levels. As an underwriter, we also are subject to heightened standards regarding liability for material misstatements or omissions in prospectuses and other offering documents relating to offerings in which we are involved. As a market maker, we may own positions in specific securities, and these undiversified holdings concentrate the risk of market fluctuations and may result in greater losses than would be the case if our holdings were more diversified. In addition, despite risk mitigation policies, we may incur losses as a result of positions we hold in connection with our market making or underwriting activities. From time to time and as part of our underwriting processes, we may carry significant positions in securities of a single issuer or issuers engaged in a specific industry. Sudden changes in the value of these positions could impact our financial results. We have made and, to the limited extent permitted by applicable regulations, may continue to make principal investments in private equity funds and other illiquid investments; however, our current focus is on the divestiture of our existing portfolio. We may be unable to realize our investment objectives if we cannot sell or otherwise dispose of our interests at attractive prices or complete a desirable exit strategy. In particular, these risks could arise from changes in the financial condition or prospects of the portfolio companies in which investments are made, changes in economic conditions or changes in laws, regulations, fiscal policies or political conditions. It could take a substantial period of time to identify attractive investment opportunities and then to realize the cash value of such investments. Even if a private equity investment proves to be profitable, it may be several years or longer before any profits can be realized in cash. 18 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Any cyber-attack or other security breach of our technology systems, or those of our clients or other third-party vendors we rely on, could subject us to significant liability and harm our reputation. Our operations rely heavily on the secure processing, storage and transmission of sensitive and confidential financial, personal and other information in our computer systems and networks. There have been several highly publicized cases involving financial services companies reporting the unauthorized disclosure of client or other confidential information in recent years, as well as cyber-attacks involving the theft, dissemination and destruction of corporate information or other assets, in some cases as a result of failure to follow procedures by employees or contractors or as a result of actions by third parties. Like other financial services firms, we are regularly the target of attempted cyber-attacks, including unauthorized access, mishandling or misuse of information, computer viruses or malware, denial-of-service attacks, phishing or other forms of social engineering, and other events, and we seek to continuously monitor and develop our systems to protect our technology infrastructure and data from misappropriation or corruption. Cyber-attacks can originate from a variety of sources, including third parties affiliated with foreign governments, organized crime or terrorist organizations. Third parties may also attempt to place individuals within our firm or induce employees, clients or other users of our systems to disclose sensitive information or provide access to our data, and these types of risks may be difficult to detect or prevent. Although cyber security incidents among financial services firms are on the rise, we have not experienced any material losses relating to cyber-attacks or other information security breaches. However, the techniques used in these attacks are increasingly sophisticated, change frequently and are often not recognized until launched. Although we seek to maintain a robust suite of authentication and layered information security controls, including our cyber threat analytics, data encryption and tokenization technologies, anti-malware defenses and vulnerability management program, any one or combination of these controls could fail to detect, mitigate or remediate these risks in a timely manner. Despite our implementation of protective measures and endeavoring to modify them as circumstances warrant, our computer systems, software and networks may be vulnerable to human error, natural disasters, power loss, spam attacks, unauthorized access, distributed denial of service attacks, computer viruses and other malicious code, and other events that could result in significant liability and damage to our reputation, and have an ongoing impact on the security and stability of our operations. We also rely on numerous third party service providers to conduct other aspects of our business operations, and we face similar risks relating to them. While we regularly conduct security assessments on these third party vendors, we cannot be certain that their information security protocols are sufficient to withstand a cyber-attack or other security breach. In addition, in order to access our products and services, our customers may use computers and other devices that are beyond our security control systems. Notwithstanding the precautions we take, if a cyber-attack or other information security breach were to occur, this could jeopardize the information we confidentially maintain, or otherwise cause interruptions in our operations or those of our clients and counterparties, exposing us to liability. As attempted attacks continue to evolve in scope and sophistication, we may be required to expend substantial additional resources to modify or enhance our protective measures, to investigate and remediate vulnerabilities or other exposures or to communicate about cyber-attacks to our customers. Though we have insurance against some cyber-risks and attacks, we may be subject to litigation and financial losses that exceed our policy limits or are not covered under any of our current insurance policies. A technological breakdown could also interfere with our ability to comply with financial reporting and other regulatory requirements, exposing us to potential disciplinary action by regulators. Further, successful cyber-attacks at other large financial institutions or other market participants, whether or not we are affected, could lead to a general loss of customer confidence in financial institutions that could negatively affect us, including harming the market perception of the effectiveness of our security measures or the financial system in general, which could result in reduced use of our financial products and services. Further, in light of the high volume of transactions we process, the large number of our clients, partners and counterparties, and the increasing sophistication of malicious actors, a cyber-attack could occur and persist for an extended period of time without detection. We expect that any investigation of a cyber-attack would take substantial amounts of time, and that there may be extensive delays before we obtain full and reliable information. During such time we would not necessarily know the extent of the harm or how best to remediate it, and certain errors or actions could be repeated or compounded before they are discovered and remediated, all of which would further increase the costs and consequences of such an attack. We may also be subject to liability under various data protection laws. In providing services to clients, we manage, utilize and store sensitive or confidential client or employee data, including personal data. As a result, we are subject to numerous laws and regulations designed to protect this information, such as U.S. federal, state and international laws governing the protection of personally identifiable information. These laws and regulations are increasing in complexity and number. If any person, including any of our associates, negligently disregards or intentionally breaches our established controls with respect to client or employee data, or otherwise mismanages or misappropriates such data, we could be subject to significant monetary damages, regulatory enforcement actions, fines and/or criminal prosecution. In addition, unauthorized disclosure of sensitive or confidential client or employee data, whether through system failure, employee negligence, fraud or misappropriation, could damage our reputation and cause us to lose clients and related revenue. Potential liability in the event of a security breach of client data could be significant. Depending on the circumstances giving rise to the breach, this liability may not be subject to a contractual limit or an exclusion of consequential or indirect damages. 19 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Risk Management” in this report for additional information regarding our exposure to and approaches for managing these types of operational risks. The soundness of other financial institutions and intermediaries affects us. We face the risk of operational failure, termination or capacity constraints of any of the clearing agents, exchanges, clearing houses or other financial intermediaries that we use to facilitate our securities transactions. As a result of the consolidation over the years among clearing agents, exchanges and clearing houses, our exposure to certain financial intermediaries has increased and could affect our ability to find adequate and cost-effective alternatives should the need arise. Any failure, termination or constraint of these intermediaries could adversely affect our ability to execute transactions, service our clients and manage our exposure to risk. Our ability to engage in routine trading and funding transactions could be affected adversely by the actions and commercial soundness of other financial institutions. Financial services institutions are interrelated as a result of trading, clearing, funding, counterparty or other relationships. We have exposure to many different industries and counterparties, and we routinely execute transactions with counterparties in the financial industry, including brokers and dealers, commercial banks, investment banks, mutual and hedge funds and other institutional clients. Defaults by, or even rumors or questions about the financial condition of, one or more financial services institutions, or the financial services industry generally, have historically led to market-wide liquidity problems and could lead to losses or defaults by us or by other institutions. Many of these transactions expose us to credit risk in the event of default of our counterparty or client. In addition, our credit risk may be exacerbated when the collateral held by us cannot be realized or is liquidated at prices not sufficient to recover the full amount of the loan or derivative exposure due us. Losses arising in connection with counterparty defaults may have a material adverse effect on our results of operations. Our risk management and conflicts of interest policies and procedures may leave us exposed to unidentified or unanticipated risk. We seek to manage, monitor and control our market, credit, operational, legal and regulatory risk through operational and compliance reporting systems, internal controls, management review processes and other mechanisms; however, there can be no assurance that our procedures will be effective. Our banking and trading processes seek to balance our ability to profit from banking and trading positions with our exposure to potential losses. While we use limits and other risk mitigation techniques, those techniques and the judgments that accompany their application cannot anticipate unforeseen economic and financial outcomes or the specifics and timing of such outcomes. Our risk management methods may not predict future risk exposures effectively. In addition, some of our risk management methods are based on an evaluation of information regarding markets, clients and other matters that are based on assumptions that may no longer be accurate or may have limited predictive value. A failure to manage our growth adequately, including growth in the products or services we offer, or to manage our risk effectively, could materially and adversely affect our business and financial condition. Financial services firms are subject to numerous actual or perceived conflicts of interest, which are under growing scrutiny by U.S. federal and state regulators and SROs such as FINRA. Our risk management processes include addressing potential conflicts of interest that arise in our business. Management of potential conflicts of interest has become increasingly complex as we expand our business activities. A perceived or actual failure to address conflicts of interest adequately could affect our reputation, the willingness of clients to transact business with us or give rise to litigation or regulatory actions. Therefore, there can be no assurance that conflicts of interest will not arise in the future that could cause result in material harm to our business and financial condition. For more information on how we monitor and manage market and certain other risks, see Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Risk Management,” in this report. We continue to experience pricing pressures in areas of our business which may impair our future revenue and profitability. We continue to experience pricing pressures on trading margins and commissions in fixed income and equity trading. In the fixed income market, regulatory requirements have resulted in greater price transparency, leading to price competition and decreased trading margins. In the equity market, we experience pricing pressure from institutional clients to reduce commissions, and this pressure has been augmented by the use of electronic and direct market access trading, which has created additional competitive downward pressure on trading margins. We believe that price competition and pricing pressures in these and other areas will continue as institutional investors continue to reduce the amounts they are willing to pay, including by reducing the number of brokerage firms they use, and some of our competitors seek to obtain market share by reducing fees, commissions or margins. 20 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES We face intense competition. We are engaged in intensely competitive businesses. We compete on the basis of a number of factors, including the quality of our financial advisors and associates, our products and services, pricing (such as execution pricing and fee levels), and location and reputation in relevant markets. Over time there has been substantial consolidation and convergence among companies in the financial services industry, which has significantly increased the capital base and geographic reach of our competitors. See the section entitled “Competition” of Item 1 of this report for additional information about our competitors. We compete directly with national full service broker-dealers, investment banking firms, and commercial banks, and to a lesser extent, with discount brokers and dealers and investment advisors. In addition, we face competition from more recent entrants into the market and increased use of alternative sales channels by other firms. We also compete indirectly for investment assets with insurance companies, real estate firms and hedge funds, among others. This competition could cause our business to suffer. To remain competitive, our future success also depends in part on our ability to develop and enhance our products and services. The inability to develop new products and services, or enhance existing offerings, could have a material adverse effect on our profitability. In addition, we may incur substantial expenditures to keep pace with the constant changes and enhancements being made in technology. Our ability to attract and retain senior professionals, qualified financial advisors and other associates is critical to the continued success of our business. Our ability to develop and retain our clients depends on the reputation, judgment, business generation capabilities and skills of our senior professionals, and the members of our executive committees, as well as employees and financial advisors. To compete effectively we must attract, retain and motivate qualified professionals, including successful financial advisors, investment bankers, trading professionals, portfolio managers and other revenue producing or specialized personnel. Competitive pressures we experience could have an adverse effect on our business, results of operations, financial condition and liquidity. Turnover in the financial services industry is high. The cost of recruiting and retaining skilled professionals in the financial services industry has escalated considerably. Financial industry employers are increasingly offering guaranteed contracts, upfront payments, and increased compensation. These can be important factors in a current employee’s decision to leave us as well as in a prospective employee’s decision to join us. As competition for skilled professionals in the industry remains intense, we may have to devote significant resources to attracting and retaining qualified personnel. To the extent we have compensation targets, we may not be able to retain our employees, which could result in increased recruiting expense or result in our recruiting additional employees at compensation levels that are not within our target range. In particular, our financial results may be adversely affected by the costs we incur in connection with any upfront loans or other incentives we may offer to newly recruited financial advisors and other key personnel. If we were to lose the services of any of our investment bankers, senior equity research, sales and trading professionals, asset managers, or executive officers to a competitor or otherwise, we may not be able to retain valuable relationships and some of our clients could choose to use the services of a competitor instead of our services. If we are unable to retain our senior professionals or recruit additional professionals, our reputation, business, results of operations and financial condition will be adversely affected. Further, new business initiatives and efforts to expand existing businesses generally require that we incur compensation and benefits expense before generating additional revenues. Moreover, companies in our industry whose employees accept positions with competitors frequently claim that those competitors have engaged in unfair hiring practices. We have been subject to several such claims and may be subject to additional claims in the future as we seek to hire qualified personnel, some of whom may work for our competitors. Some of these claims may result in material litigation. We could incur substantial costs in defending against these claims, regardless of their merits. Such claims could also discourage potential employees who work for our competitors from joining us. Recently, a large broker-dealer competitor announced its withdrawal from the Protocol for Broker Recruiting (“Protocol”), a voluntary agreement among over 1,700 firms that governs, among other things, the client information that financial advisors may take with them when they affiliate with a new firm. The ability to bring such customer data to a new broker-dealer generally means that the financial advisor is better able to move client account balances to his or her new firm. It is possible that other competitors will similarly withdraw from the Protocol. If the broker-dealers from whom we recruit new financial advisors prevent, or significantly limit, the transfer of client data, our recruiting efforts may be adversely affected and we could experience a higher number of claims against us relating to our recruiting efforts. A downgrade in our credit ratings could have a material adverse effect on our operations, earnings and financial condition. If our credit ratings were downgraded, or if rating agencies indicate that a downgrade may occur, our business, financial position, and results of operations could be adversely affected, perceptions of our financial strength could be damaged, and as a result, adversely affect our client relationships. Such a change in our credit ratings could also adversely affect our liquidity and competitive position, increase our borrowing costs, limit our access to the capital markets, trigger obligations under certain financial agreements, or decrease 21 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES the number of investors, clients and counterparties willing or permitted to do business with or lend to us, thereby curtailing our business operations and reducing profitability. We may not be able to obtain additional outside financing to fund our operations on favorable terms, or at all. The impact of a credit rating downgrade to a level below investment grade would result in our breaching provisions in certain of our derivative instruments, and may result in a request for immediate payment and/or ongoing overnight collateralization on our derivative instruments in liability positions. A credit rating downgrade would also result in RJF incurring a higher commitment fee on any unused balance on its $300 million revolving credit facility, in addition to triggering a higher interest rate applicable to any borrowings outstanding on the line as of and subsequent to such downgrade (see Note 14 of the Notes to Consolidated Financial Statements in this Form 10-K for information on this revolving credit facility). Business growth could increase costs and regulatory and integration risks. We continue to grow through acquisitions. Integrating acquired businesses, providing a platform for new businesses and partnering with other firms involve risks and present financial, managerial and operational challenges. We may incur significant expense in connection with expanding our existing businesses, recruiting financial advisors, or making strategic acquisitions or investments. Our overall profitability would be negatively affected if investments and expenses associated with such growth are not matched or exceeded by the revenues derived from such investments or growth. Expansion may also create a need for additional compliance, documentation, risk management and internal control procedures, and often involves hiring additional personnel to address these procedures. To the extent such procedures are not adequate or not adhered to with respect to our expanded business or any new business, we could be exposed to a material loss or regulatory sanction. Moreover, to the extent we pursue acquisitions we may be unable to complete such acquisitions on acceptable terms. We may be unable to integrate any acquired business into our existing business successfully. Difficulties we may encounter in integrating an acquired business could have an adverse effect on our business, financial condition, and results of operations. In addition, we may need to raise capital or borrow in order to finance an acquisition, which could result in dilution or increased leverage. We may not be able to obtain financing on favorable terms or perhaps at all. A continued interruption to our telecommunications or data processing systems, or the failure to effectively update the technology we utilize, could be materially adverse to our business. Our businesses rely extensively on data processing and communications systems. In addition to better serving clients, the effective use of technology increases efficiency and enables us to reduce costs. Adapting or developing our technology systems to meet new regulatory requirements, client needs, and competitive demands is critical for our business. Introduction of new technology presents challenges on a regular basis. There are significant technical and financial costs and risks in the development of new or enhanced applications, including the risk that we might be unable to effectively use new technologies or adapt our applications to emerging industry standards. Our continued success depends, in part, upon our ability to: (i) successfully maintain and upgrade the capability of our technology systems; (ii) address the needs of our clients by using technology to provide products and services that satisfy their demands; and (iii) retain skilled information technology employees. Failure of our technology systems, which could result from events beyond our control, or an inability to effectively upgrade those systems or implement new technology-driven products or services, could result in financial losses, liability to clients, violations of applicable privacy and other applicable laws and regulatory sanctions. See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Risk Management,” in this report for additional information regarding our exposure to and approaches for managing these types of operational risks. Associate misconduct, which is difficult to detect and deter, could harm us by impairing our ability to attract and retain clients and subject us to significant legal liability and reputational harm. There have been a number of highly-publicized cases involving fraud or other misconduct by associates in the financial services industry. There is a risk that our associates could engage in misconduct that adversely affects our business. For example, our banking business often requires that we deal with confidential matters of great significance to our clients. If our associates were to improperly use or disclose confidential information provided by our clients, we could be subject to regulatory sanctions and suffer serious harm to our reputation, financial position, current client relationships and ability to attract future clients. We are also subject to a number of obligations and standards arising from our asset management business and our authority over the assets managed by our asset management business. In addition, our financial advisors may act in a fiduciary capacity, providing financial planning, investment advice and discretionary asset management. The violation of these obligations and standards by any of our associates would adversely 22 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES affect our clients and us. It is not always possible to deter associate misconduct, and the precautions we take to detect and prevent this activity may not be effective. If our associates engage in misconduct, our business would be adversely affected. We are exposed to litigation risks, which could materially and adversely impact our business operations and prospects. Many aspects of our business involve substantial risks of liability. We have been named as a defendant or co-defendant in lawsuits and arbitrations involving primarily claims for damages. The risks associated with potential litigation often may be difficult to assess or quantify and the existence and magnitude of potential claims often remain unknown for substantial periods of time. Unauthorized or illegal acts of our associates could result in substantial liability. Our Private Client Group business segment has historically been more susceptible to litigation than our institutional businesses. In challenging market conditions, the volume of claims and amount of damages sought in litigation and regulatory proceedings against financial institutions has historically increased. These risks include potential liability under securities laws or other laws for: alleged materially false or misleading statements made in connection with securities offerings and other transactions; issues related to the suitability of our investment recommendations; the inability to sell or redeem securities in a timely manner during adverse market conditions; contractual issues; employment claims; and potential liability for other advice we provide to participants in strategic transactions. Substantial legal liability could have a material adverse financial impact or cause us significant reputational harm, which in turn could seriously harm our business and future business prospects. In addition to the foregoing financial costs and risks associated with potential liability, the costs of defending individual litigation and claims continue to increase over time. The amount of outside attorneys’ fees incurred in connection with the defense of litigation and claims could be substantial and might materially and adversely affect our results of operations. See Item 3, “Legal Proceedings” in this report for a discussion of our legal matters and see Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Risk Management,” in this report for a discussion regarding our approach to managing legal risk. The preparation of the consolidated financial statements requires the use of estimates that may vary from actual results and new accounting standards could adversely affect future reported results. The preparation of the consolidated financial statements in conformity with U.S. generally accepted accounting principles (“GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. Such estimates and assumptions may require management to make difficult, subjective and complex judgments about matters that are inherently uncertain. One of our most critical estimates is RJ Bank’s allowance for loan losses. At any given point in time, conditions in real estate and credit markets may increase the complexity and uncertainty involved in estimating the losses inherent in RJ Bank’s loan portfolio. If management’s underlying assumptions and judgments prove to be inaccurate, the allowance for loan losses could be insufficient to cover actual losses. Our financial condition, including our liquidity and capital, and results of operations could be materially and adversely impacted. See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Estimates,” in this report for additional information on the nature of these estimates. Our financial instruments, including certain trading assets and liabilities, available-for-sale securities including Auction Rate Securities (“ARS”), certain loans, intangible assets and private equity investments, among other items, require management to make a determination of their fair value in order to prepare our consolidated financial statements. Where quoted market prices are not available, we may make fair value determinations based on internally developed models or other means, which ultimately rely to some degree on our subjective judgment. Some of these instruments and other assets and liabilities may have no direct observable inputs, making their valuation particularly subjective and, consequently, based on significant estimation and judgment. In addition, sudden illiquidity in markets or declines in prices of certain securities may make it more difficult to value certain items, which may lead to the possibility that such valuations will be subject to further change or adjustment, as well as declines in our earnings in subsequent periods. Our accounting policies and methods are fundamental to how we record and report our financial condition and results of operations. The Financial Accounting Standards Board (the “FASB”) and the SEC have at times revised the financial accounting and reporting standards that govern the preparation of our financial statements. In addition, accounting standard setters and those who interpret the accounting standards may change or even reverse their previous interpretations or positions on how these standards should be applied. These changes can be hard to predict and can materially impact how we record and report our financial condition and results of operations. In some cases, we could be required to apply a new or revised standard retroactively, resulting in our restating prior period financial statements. For further discussion of some of our significant accounting policies and standards, see the “Critical Accounting Estimates” discussion within Item 7 in this report, and Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K. The FASB has issued several new accounting standards, including on the topics of credit losses, revenue recognition and leases. 23 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Specifically, the new credit losses standard will replace multiple existing impairment models, including the replacement of the “incurred loss” model for loans with an “expected loss” model. We are evaluating the potential impact that the adoption of these standards will have on our financial position and results of operations. See Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K for further information. Regions may fail to honor its indemnification obligations associated with Morgan Keegan matters. Under the definitive stock purchase agreement entered into in connection with our acquisition of Morgan Keegan & Company, Inc., and MK Holding, Inc. and certain of its affiliates (collectively referred to as “Morgan Keegan”) from Regions Financial Corporation (“Regions”), Regions has obligations to continue to indemnify RJF with respect to certain litigation as well as other matters. Specifically, the terms of the agreement provide that Regions will indemnify RJF for losses incurred in connection with legal proceedings pending as of the closing date of that acquisition (April 2, 2012), or commenced thereafter and related to pre-closing matters that were received prior to the closing date, as well as any cost of defense pertaining thereto. RJF is relying on Regions to continue to fulfill its indemnification obligations under the agreement with respect to such matters. Our inability to enforce these indemnification provisions in the future, or our failure to recover future losses for which we are entitled to be indemnified, could result in our incurring significant costs for defense, settlement, and any adverse judgments, and resultantly have an adverse effect on our results of operations, financial condition, and our regulatory capital levels. See Note 17 of the Notes to Consolidated Financial Statements in this Form 10-K for further information regarding the indemnification from Regions. Our operations could be adversely affected by serious weather conditions. Certain of our principal operations are located in St. Petersburg, Florida. While we have a business continuity plan that permits significant operations to be conducted out of our Southfield, Michigan and Memphis, Tennessee locations and our information systems processing to be conducted out of our information technology data center in the Denver, Colorado area, our operations could be adversely affected by hurricanes or other serious weather conditions that could affect the processing of transactions, communications, and the ability of our associates to get to our offices, or work from home. As discussed above, weather events could also adversely impact certain loans within RJ Bank’s portfolio. Refer to Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Risk Management” in this Form 10-K for a discussion of our operational risk management. We are exposed to risk from international markets. We do business in other parts of the world and as a result, are exposed to risks, including economic, market, litigation and regulatory risks. Our businesses and revenues derived from non-U.S. operations are subject to risk of loss from currency fluctuations, social or political instability, less established regulatory regimes, changes in governmental or central bank policies, downgrades in the credit ratings of sovereign countries, expropriation, nationalization, confiscation of assets and unfavorable legislative, economic and political developments. Action or inaction in any of these operations, including failure to follow proper practices with respect to regulatory compliance and/or corporate governance, could harm our operations and our reputation. We also invest or trade in the securities of corporations located in non-U.S. jurisdictions. Revenues from trading non-U.S. securities also may be subject to negative fluctuations as a result of the above mentioned factors. We are exposed to risks related to our insurance programs. Our operations and financial results are subject to risks and uncertainties related to our use of a combination of insurance, self-insured retention and self-insurance for a number of risks. We have elected to self-insure our workers compensation, errors and omissions liability and our employee-related health care benefit plans. We have self-insured retention risk related to our property and casualty, and general liability benefit plans. While we endeavor to purchase insurance coverage appropriate to our risk assessment, we are unable to predict with certainty the frequency, nature or magnitude of claims for direct or consequential damages. Our business may be negatively affected if our insurance proves to be inadequate or unavailable. In addition, claims associated with risks we have retained either through our self-insurance retention or by self-insuring, may exceed our recorded reserves which could negatively impact future earnings. Insurance claims may divert management resources away from operating our business. 24 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES RISKS RELATED TO OUR REGULATORY ENVIRONMENT Financial services firms have been subject to regulatory changes resulting from the Dodd-Frank Act and increased regulatory scrutiny over the last several years, increasing the risk of financial liability and reputational harm resulting from adverse regulatory actions. Financial services firms over the last several years have been operating in an onerous regulatory environment, which could become more stringent in light of recent well-publicized failures of regulators to detect and prevent fraud. The industry has experienced increased scrutiny from various regulators, including the SEC, the Fed, the OCC and the CFPB, in addition to stock exchanges, FINRA and state attorneys general. Penalties and fines imposed by regulatory authorities have increased substantially in recent years. We may be adversely affected by changes in the interpretation or enforcement of existing laws, rules and regulations. As a result of the demand by the public for changes in the way the financial services industry is regulated, including a call for more stringent legislation and regulation in the United States and abroad. The Dodd-Frank Act enacted sweeping changes and an unprecedented increase in the supervision and regulation of the financial services industry (see Item 1, “Regulation,” in this report for a discussion of such changes). The ultimate impact that the Dodd-Frank Act and implementing regulations will have on us, the financial industry and the economy at large cannot be quantified until all of the implementing regulations called for under the legislation have been finalized and fully implemented. Nevertheless, it is apparent that these legislative and regulatory changes could affect our revenue, limit our ability to pursue business opportunities, impact the value of our assets, require us to alter at least some of our business practices, impose additional compliance costs, and otherwise adversely affect our businesses. The Dodd-Frank Act impacts the manner in which we market our products and services, manage our business and operations, and interact with regulators, all of which could materially impact our results of operations, financial condition and liquidity. Certain provisions of the Dodd-Frank Act that have or may impact our businesses include: the establishment of a fiduciary standard for broker- dealers; regulatory oversight of incentive compensation; the imposition of capital requirements on financial holding companies; prohibition of proprietary trading; restrictions on investments in covered funds; and, to a lesser extent, greater oversight over derivatives trading. There is also increased regulatory scrutiny (and related compliance costs) as we continue to grow and surpass certain consolidated asset thresholds established under the Dodd-Frank Act, which have the effect of imposing enhanced standards and requirements on larger institutions. These include, but are not limited to, RJ Bank’s oversight by the CFPB. The CFPB has had an active enforcement agenda and any action taken by the CFPB could result in requirements to alter or cease offering affected products and services, make such products and services less attractive, impose additional compliance measures, or result in fines, penalties or required remediation. To the extent the Dodd-Frank Act impacts the operations, financial condition, liquidity and capital requirements of unaffiliated financial institutions with whom we transact business, those institutions may seek to pass on increased costs, reduce their capacity to transact, or otherwise present inefficiencies in their interactions with us. We are also required to comply with the Volcker Rule’s provisions. Although we have not historically engaged in significant levels of proprietary trading, due to our underwriting and market-making activities and our investments in covered funds, we have experienced and expect to continue to experience increased operational and compliance costs and changes to our private equity investments. Any changes to regulations or changes to the supervisory approach may also result in increased compliance costs to the extent we are required to modify our existing compliance policies, procedures and practices. Broker-dealers and investment advisors are subject to regulations covering all aspects of the securities business, including, but not limited to: sales and trading methods; trade practices among broker-dealers; use and safekeeping of clients’ funds and securities; capital structure of securities firms; anti-money laundering efforts; recordkeeping; and the conduct of directors, officers and employees. Any violation of these laws or regulations could subject us to the following events, any of which could have a material adverse effect on our business, financial condition and prospects: civil and criminal liability; sanctions, which could include the revocation of our subsidiaries’ registrations as investment advisors or broker-dealers; the revocation of the licenses of our financial advisors; censures; fines; or a temporary suspension or permanent bar from conducting business. The majority of our affiliated financial advisors are independent contractors. Legislative or regulatory action that redefines the criteria for determining whether a person is an employee or an independent contractor could materially impact our relationships with our advisors and our business, resulting in an adverse effect on our results of operations. Regulatory actions brought against us may result in judgments, settlements, fines, penalties or other results, any of which could have a material adverse effect on our business, financial condition or results of operations. There is no assurance that regulators will be satisfied with the policies and procedures implemented by RJF and its subsidiaries. In addition, from time to time, RJF and its affiliates may become subject to additional findings with respect to supervisory, compliance or other regulatory deficiencies, which could subject us to additional liability, including penalties, and restrictions on our business activities. Among other things, these restrictions could limit our ability to make investments, complete acquisitions, expand into new business lines, pay dividends and/or engage in share 25 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES repurchases. See Item 1, “Regulation,” in this report for additional information regarding our regulatory environment and Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Risk Management,” in this report regarding our approaches to managing regulatory risk. Changes in regulations resulting from the DOL Rule, including the DOL fiduciary standard, may adversely affect our businesses. The DOL Rule became effective earlier in the year, subject to a transition period until January 2018 applying to both the BIC Exemption and Principal Transactions Exemption. Although we have undertaken a comprehensive plan to comply with the DOL Rule given that qualified accounts, particularly IRA accounts, comprise a significant portion of our business, we expect that compliance with the DOL Rule and reliance on the BIC Exemption and the Principal Transactions Exemption will require us to continue to incur increased legal, compliance and information technology costs. We anticipate that if the DOL Rule is amended, a rule imposing heightened standards on broker-dealers is adopted by the SEC, or fiduciary rules are adopted at the state level, we will be required to incur additional costs in order to review and possibly modify our compliance plan and approach. Implementation of the DOL Rule, any amendments to the rule, and any rules addressing similar matters will negatively impact our results including the impact of increased costs related to compliance, legal and information technology. In addition, we expect that our legal risks will increase, in part, as a result of the new contractual rights required to be given to IRA and non-ERISA plan clients under the BIC Exemption and Principal Transactions Exemption. Numerous regulatory changes, and enhanced regulatory and enforcement activity, relating to the asset management business may increase our compliance and legal costs and otherwise adversely affect our business. The SEC has proposed certain measures that would establish a new framework to replace the requirements of Rule 12b-1 under the 1940 Act with respect to how mutual funds pay fees to cover the costs of selling and marketing their shares. The staff of the SEC’s Office of Compliance, Inspections and Examinations has indicated that it is reviewing the use of fund assets to pay for fees to sub- transfer agents and sub-administrators for services that may be deemed to be distribution-related. Any adoption of such measures would be phased in over a number of years. As these measures are neither final nor undergoing implementation throughout the financial services industry, their impact cannot be fully ascertained at this time. As this regulatory trend continues, it could adversely affect our operations and, in turn, our financial results. Asset management businesses have experienced a number of highly publicized regulatory inquiries, which have resulted in increased scrutiny within the industry and new rules and regulations for mutual funds, investment advisors and broker-dealers. As some of our wholly owned subsidiaries are registered as investment advisors with the SEC, increased regulatory scrutiny and rulemaking initiatives may result in augmented operational and compliance costs or the assessment of significant fines or penalties against our asset management business, and may otherwise limit our ability to engage in certain activities. It is not possible to determine the extent of the impact of any new laws, regulations or initiatives that may be proposed, or whether any of the proposals will become law. Conformance with any new laws or regulations could make compliance more difficult and expensive and affect the manner in which we conduct business. For example, pursuant to the Dodd-Frank Act, the SEC was charged with considering whether broker-dealers should be subject to a standard of care similar to the fiduciary standard applicable to registered investment advisors. It is not clear whether the SEC will determine that a heightened standard of conduct is appropriate for broker-dealers; however, any such standard, if mandated, would likely require us to review our product and service offerings and implement certain changes, as well as require that we incur additional regulatory costs in order to ensure compliance. In addition, U.S. and foreign governments have recently taken regulatory actions impacting the investment management industry, and may continue to take further actions, including expanding current (or enacting new) standards, requirements and rules that may be applicable to us and our subsidiaries. For example, several states and municipalities in the United States have adopted “pay-to-play” rules, which could limit our ability to charge advisory fees. Such “pay-to-play” rules could affect the profitability of that portion of our business. Additionally, the use of “soft dollars,” where a portion of commissions paid to broker-dealers in connection with the execution of trades also pays for research and other services provided to advisors, is periodically reexamined and may be limited or modified in the future. A substantial portion of the research relied on by our investment management business in the investment decision making process is generated internally by our investment analysts and external research, including external research paid for with soft dollars. This external research generally is used for information gathering or verification purposes, and includes broker-provided research, as well as third-party provided databases and research services. If the use of soft dollars is limited, we may have to bear some of these additional costs. Furthermore, new regulations regarding the management of hedge funds and the use of certain investment products may impact our asset management business and result in increased costs. For example, many regulators around the world adopted disclosure and reporting requirements relating to the hedge fund business or other businesses, and changes to the laws, rules and regulations in the U.S. related to the over-the-counter swaps and derivatives markets require additional registration, record keeping and reporting obligations. 26 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Failure to comply with regulatory capital requirements primarily applicable to RJF, RJ Bank or our broker-dealer subsidiaries would significantly harm our business. RJF and RJ Bank are subject to various regulatory and capital requirements administered by various federal regulators in the United States and, accordingly, must meet specific capital guidelines that involve quantitative measures of RJF and RJ Bank’s assets, liabilities and certain off-balance sheet items, as calculated under regulatory accounting practices. The capital amounts and classification for both RJF and RJ Bank are also subject to qualitative judgments by U. S. federal regulators based on components of our capital, risk- weightings of assets, off-balance sheet transactions, and other factors. Quantitative measures established by regulation to ensure capital adequacy require RJF and RJ Bank to maintain minimum amounts and ratios of Common Equity Tier 1, Tier 1 and Total capital to risk-weighted assets, Tier 1 capital to average assets and capital conservation buffers (as defined in the regulations). Failure to meet minimum capital requirements can trigger certain mandatory (and potentially additional discretionary) actions by regulators that, if undertaken, could harm either RJF or RJ Bank’s operations and financial condition. As more fully discussed in Item 1, “Regulation,” in this report, RJF and RJ Bank are required to perform annual stress tests using certain scenarios provided by the Fed. While we believe that both the quality and size of our capital base is sufficient to support our current operations given our risk profile, the results of the stress testing process may affect our approach to managing and deploying capital. We are subject to the SEC’s uniform net capital rule (Rule 15c3-1) and FINRA’s net capital rule, which may limit our ability to make withdrawals of capital from our broker-dealer subsidiaries. The uniform net capital rule sets the minimum level of net capital that a broker-dealer must maintain and also requires that a portion of its assets be relatively liquid. FINRA may prohibit a member firm from expanding its business or paying cash dividends if resulting net capital falls below certain thresholds. In addition, our Canada-based broker-dealer subsidiary is subject to similar limitations under applicable regulation in that jurisdiction by IIROC. Regulatory capital requirements applicable to some of our significant subsidiaries may impede access to funds that RJF needs to make payments on any such obligations. See Note 21 of the Notes to Consolidated Financial Statements in this Form 10-K for further information on regulations and capital requirements. The Basel III regulatory capital standards impose additional capital and other requirements on us that could decrease our profitability. In July 2013, the Fed, the OCC and the FDIC released final U.S. Basel III Rules, which implemented the global regulatory capital reforms of Basel III and certain changes required by the Dodd-Frank Act. The U.S. Basel III Rules increase the quantity and quality of regulatory capital, establish a capital conservation buffer and make selected changes to the calculation of risk-weighted assets. We became subject to the requirements under the final U.S. Basel III Rules as of January 1, 2015, subject to a phase-in period for several of its provisions, including the new minimum capital ratio requirements, the capital conservation buffer and the regulatory capital adjustments and deductions. The increased capital requirements stipulated under the U.S. Basel III Rules could restrict our ability to grow during favorable market conditions or require us to raise additional capital. As a result, our business, results of operations, financial condition and prospects could be adversely affected. As a financial holding company, RJF’s liquidity depends on payments from its subsidiaries, which may be subject to regulatory restrictions. RJF is a financial holding company and therefore depends on dividends, distributions and other payments from its subsidiaries in order to meet its obligations, including its debt service obligations. RJF’s subsidiaries are subject to laws and regulations that restrict dividend payments or authorize regulatory bodies to prevent or reduce the flow of funds from those subsidiaries to RJF. RJF’s broker-dealers and bank subsidiary are limited in their ability to lend or transact with affiliates and are subject to minimum regulatory capital and other requirements, as well as limitations on their ability to use funds deposited with them in broker or bank accounts to fund their businesses. These requirements may hinder RJF’s ability to access funds from its subsidiaries. RJF may also become subject to a prohibition or limitations on its ability to pay dividends or repurchase its common stock. The federal banking regulators, including the OCC, the Fed and the FDIC, as well as the SEC (through FINRA) have the authority and under certain circumstances, the obligation, to limit or prohibit dividend payments and stock repurchases by the banking organizations they supervise, including RJF and its bank subsidiaries. See Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Liquidity and Capital Resources” in this report for additional information on liquidity and how we manage our liquidity risk. 27 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES RJ Bank is subject to the Community Reinvestment Act and fair lending laws, and failure to comply with these laws could lead to penalties. The CRA, the Equal Credit Opportunity Act, the Fair Housing Act and other U.S. federal fair lending laws and regulations impose nondiscriminatory lending requirements on financial institutions. The U.S. Department of Justice and other federal agencies, including the CFPB, are responsible for enforcing these laws and regulations. A successful challenge to an institution’s performance under the CRA or fair lending laws and regulations could result in a wide variety of sanctions, including the required payment of damages and civil monetary penalties, injunctive relief, and the imposition of restrictions on mergers, acquisitions and expansion activity. Private parties may also have the ability to challenge a financial institution’s performance under fair lending laws by bringing private class action litigation. Item 1B. UNRESOLVED STAFF COMMENTS Not applicable. Item 2. PROPERTIES The RJF and RJ Bank corporate headquarters are located on land we own that is located within the Carillon Office Park in St. Petersburg, Florida. This office complex currently includes buildings which provide approximately 1.25 million square feet of office space. Our current office space provides us the capacity we need to support our expected growth for several years, however, we also have the necessary rights to add approximately 440,000 square feet of new office space on our existing land within the Carillon Office Park. Additionally, we own approximately 65 acres of land located in Pasco County, Florida for future development and occupancy as needed. To facilitate certain storage needs, we lease warehouse space near our headquarters complex. We conduct employee-based branch office operations in various locations throughout the U.S. and in certain foreign countries. RJ&A branches are leased from third parties under leases that contain various expiration dates through fiscal year 2028, with the exception of one company-owned RJ&A branch located in Crystal River, Florida. Leases for branch offices of RJFS, the independent contractors of RJ Ltd. and Raymond James Investment Services Limited (“RJIS”) are the responsibility of the respective independent contractor financial advisors. We conduct certain operations from our office building located on land we own in Southfield, Michigan (approximately 88,000 square feet) and operate an information technology data center on land we own in the Denver, Colorado area (approximately 40,000 square feet). We also conduct certain operations in leased office space (approximately 186,000 square feet) in the Raymond James Tower located in downtown Memphis, Tennessee. RJ Ltd. leases its main office premises in Vancouver, Calgary, Toronto, and Montreal, as well as certain branch offices located throughout Canada. These leases have various expiration dates through fiscal year 2031. RJ Ltd. does not own any land or buildings. See Note 17 of the Notes to Consolidated Financial Statements in this Form 10-K for further information on our lease commitments. Item 3. LEGAL PROCEEDINGS In addition to the matters specifically described below, in the normal course of our business, we have been named, from time to time, as a defendant in various legal actions, including arbitrations, class actions and other litigation, arising in connection with our activities as a diversified financial services institution. We are also subject, from time to time, to other reviews, investigations and proceedings (both formal and informal) by governmental and self-regulatory agencies regarding our business. Such proceedings may involve, among other things, our sales and trading activities, financial products or offerings we sponsored, underwrote or sold, and operational matters. Some of these proceedings have resulted, and may in the future result, in adverse judgments, settlements, fines, penalties, injunctions or other relief and/or require us to undertake remedial actions. We cannot predict if, how or when such proceedings or investigations will be resolved or what the eventual settlement, fine, penalty or other relief, if any, may be. A large number of factors may contribute to this inherent unpredictability: the proceeding is in its early stages; the damages sought are unspecified, unsupported or uncertain; it is unclear whether a case brought as a class action will be allowed to proceed on that basis; the other party is seeking relief other than or in addition to compensatory damages (including, in the case of regulatory and governmental proceedings, potential fines and penalties); the matters present significant legal uncertainties; we 28 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES have not engaged in settlement discussions; discovery is not complete; there are significant facts in dispute; and numerous parties are named as defendants (including where it is uncertain how liability might be shared among defendants). We contest liability and/or the amount of damages, as appropriate, in each pending matter. Over the last several years, the level of litigation and investigatory activity (both formal and informal) by government and self-regulatory agencies has increased significantly in the financial services industry. While we have identified below certain proceedings that we believe could be material, individually or collectively, there can be no assurance that material losses will not be incurred from claims that have not yet been asserted or are not yet determined to be material. We include in some of the descriptions of individual matters below certain quantitative information about the plaintiff’s claim against us as alleged in the plaintiff’s pleadings or other public filings. Although this information may provide insight into the potential magnitude of a matter, it does not represent our estimate of reasonably possible loss or our judgment as to any currently appropriate accrual related thereto. Subject to the foregoing, we believe, after consultation with counsel and consideration of the accrued liability amounts included in the accompanying consolidated financial statements, that the outcome of such litigation and regulatory proceedings will not have a material adverse effect on our consolidated financial condition. However, the outcome of such litigation and proceedings could be material to our operating results and cash flows for a particular future period, depending on, among other things, our revenues or income for such period. See Note 17 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information regarding legal and regulatory matter contingencies, and refer to the “loss provisions arising from legal and regulatory matters” section of Critical Accounting Estimates in Part II - Item 7 of this report, and Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K, for information on our criteria for establishing accruals. Jay Peak Litigation We were named defendants in various lawsuits related to an alleged fraudulent scheme conducted by Ariel Quiros (“Quiros”) and William Stenger involving the misuse of EB-5 visa program investor funds in connection with the Jay Peak ski resort in Vermont and associated limited partnerships (“Jay Peak”). Plaintiffs alleged that Quiros misused $200 million from the limited partnerships and misappropriated $50 million for his personal benefit. There were six civil court actions in which the plaintiffs variously demanded, among other things, compensatory damages, treble damages under the Racketeer Influenced and Corrupt Organizations Act (“RICO”) and punitive damages. On April 13, 2017, RJA entered into an agreement regarding a proposed final, comprehensive settlement of all past, present and future investor claims against us relating to the Jay Peak matters. Under the agreement, we paid to the SEC-appointed receiver for the Jay Peak entities an aggregate of $150 million, which included $4.5 million previously paid in our settlement with the State of Vermont. On June 30, 2017, the court issued a final order approving the proposed settlement agreement and barring all existing or potential future claims against us (other than by governmental bodies or agencies) for any actions or damages associated with the Jay Peak matters. The time period for appealing this final order expired on August 29, 2017, and the final order was not appealed. Morgan Keegan Litigation Indemnification from Regions Under the agreement with Regions governing our 2012 acquisition of Morgan Keegan, Regions is obligated to indemnify us for losses we may incur in connection with any Morgan Keegan legal proceedings pending as of the closing date for that transaction (which was April 2, 2012), or commenced after the closing date but related to pre-closing matters that were received prior to April 2, 2015. Pending Morgan Keegan matter (subject to indemnification) In July 2006, Morgan Keegan & Company, Inc., a Morgan Keegan affiliate, and one of its former analysts were named as defendants in a lawsuit filed by Fairfax Financial Holdings Limited and an affiliate in the Superior Court of New Jersey, Law Division, in Morris County, New Jersey. Plaintiffs made claims under a civil RICO statute, for commercial disparagement, tortious interference with contractual relationships, tortious interference with prospective economic advantage and common law conspiracy. Plaintiffs alleged that defendants engaged in a multi-year conspiracy to publish and disseminate false and defamatory information about plaintiffs in order to improperly drive down the stock price of Fairfax, so that others could profit from short positions. Plaintiffs alleged that the defendants’ actions disparaged them and harmed their business relationships. Plaintiffs further alleged various categories of damages, including lost insurance business, losses on stock and bond offerings, reputational loss, increased audit fees and directors’ and officers’ 29 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES insurance premiums, and lost acquisitions. They requested actual and punitive damages and treble damages under their RICO claims. On May 11, 2012, the trial court dismissed the plaintiffs’ RICO claims. On June 27, 2012, the trial court dismissed plaintiffs’ tortious interference with prospective relations claim, but allowed the other claims to go forward. Prior to commencement of a jury trial, the court dismissed the remaining claims with prejudice, and the plaintiffs appealed. On April 27, 2017, the Superior Court of New Jersey, Appellate Division, affirmed the trial court's dismissal of certain claims against Morgan Keegan, including the RICO allegations, while remanding to the trial court the claims of disparagement, tortious interference with prospective business relations, and civil conspiracy, and limiting the actual damages to certain lost insurance business. Plaintiffs petitioned the Supreme Court of New Jersey for review of the Appellate Division’s opinion, but on October 17, 2017, the Supreme Court of New Jersey denied the petition. Item 4. MINE SAFETY DISCLOSURES Not applicable. PART II Item 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED SHAREHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES Our common stock is traded on the NYSE under the symbol “RJF.” As of November 16, 2017, we had 361 holders of record of our common stock. Shares of our common stock are held by a substantially greater number of beneficial owners, whose shares are held of record by banks, brokers, and other financial institutions. The following table sets forth for the periods indicated the high and low trades for our common stock: First quarter Second quarter Third quarter Fourth quarter Fiscal year 2017 2016 High Low High Low $ $ $ $ 74.70 81.92 82.59 85.97 $ $ $ $ 56.61 69.09 71.35 74.81 $ $ $ $ 59.81 56.68 56.69 58.97 $ $ $ $ 45.86 39.84 44.22 46.30 Cash dividends per share of common stock paid during the quarter are reflected below. The dividends were declared during the quarter preceding their payment. First quarter Second quarter Third quarter Fourth quarter Fiscal year 2017 2016 $ $ $ $ 0.20 0.22 0.22 0.22 $ $ $ $ 0.18 0.20 0.20 0.20 On August 23, 2017, our Board of Directors declared a quarterly cash dividend of $0.22 per share of common stock which was paid on October 16, 2017. See Note 21 of the Notes to Consolidated Financial Statements in this Form 10-K for information regarding our intentions for paying cash dividends and the related capital restrictions. 30 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES We purchase our own stock from time to time in conjunction with a number of activities, each of which is described below. The following table presents information on our purchases of our own stock, on a monthly basis, for the twelve month period ended September 30, 2017: Total number of shares purchased Average price per share Number of shares purchased as part of publicly announced plans or programs Approximate dollar value (in thousands) at each month-end, of securities that may yet be purchased under the plans or programs October 1, 2016 – October 31, 2016 November 1, 2016 – November 30, 2016 December 1, 2016 – December 31, 2016 First quarter January 1, 2017 – January 31, 2017 February 1, 2017 – February 28, 2017 March 1, 2017 – March 31, 2017 Second quarter April 1, 2017 – April 30, 2017 May 1, 2017 – May 31, 2017 June 1, 2017 – June 30, 2017 Third quarter July 1, 2017 – July 31, 2017 August 1, 2017 – August 31, 2017 September 1, 2017 – September 30, 2017 Fourth quarter Fiscal year total 13,245 157,010 189,500 359,755 15,096 15,251 9,077 39,424 29,329 5,408 7,128 41,865 142 22,464 1,203 23,809 464,853 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 60.46 73.12 72.70 72.43 71.28 79.33 79.13 76.20 74.14 73.94 76.16 74.46 80.95 78.91 76.08 78.78 73.26 — $ — $ — $ — — $ — $ — $ — — $ — $ — $ — — $ — $ — $ — — 135,671 135,671 135,671 135,671 135,671 135,671 135,671 135,671 135,671 135,671 135,671 135,671 Of the total for the year ended September 30, 2017, share purchases for the trust fund established to acquire our common stock in the open market and used to settle restricted stock units granted as a retention vehicle for certain employees of our wholly owned Canadian subsidiaries approximated 77 thousand shares, for a total consideration of $6 million (for more information on this trust fund, see Note 2 and Note 10 of the Notes to Consolidated Financial Statements in this Form 10-K). These activities do not utilize the repurchase authority presented in the table above. We also repurchase shares when employees surrender shares as payment for option exercises or withholding taxes. Of the total for the year ended September 30, 2017, shares surrendered to us by employees for such purposes approximated 388 thousand shares, for a total consideration of $28 million. These activities do not utilize the repurchase authority presented in the table above. 31 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Item 6. SELECTED FINANCIAL DATA $ in thousands, except per share amounts 2017 2016 2015 2014 2013 Year ended September 30, Operating results: Total revenues Net revenues Net income attributable to Raymond James Financial, Inc. Earnings per common share - basic Earnings per common share - diluted Weighted-average common shares outstanding - basic Weighted-average common and common equivalent shares outstanding - diluted Cash dividends per common share - declared Financial condition: Total assets Senior notes payable maturing within twelve months Long-term obligations: Non-current portion of other borrowings Non-current portion of senior notes payable Total long-term debt Total equity attributable to Raymond James Financial, Inc. Shares outstanding Book value per share $ $ $ $ $ $ $ $ $ $ $ $ $ 6,524,875 6,371,097 636,235 4.43 4.33 $ $ $ $ $ 5,521,120 5,405,064 529,350 3.72 3.65 $ $ $ $ $ 5,309,680 5,203,606 502,140 3.51 3.43 $ $ $ $ $ 4,964,128 4,861,924 480,248 3.41 3.32 $ $ $ $ $ 4,594,305 4,487,893 367,154 2.64 2.58 143,275 141,773 142,548 139,935 137,732 146,647 144,513 145,939 143,589 0.88 $ 0.80 $ 0.72 $ 0.64 $ 140,541 0.56 34,883,456 $ — $ 31,486,976 $ 26,325,850 — $ 250,000 898,967 1,550,000 2,448,967 5,581,713 144,097 38.74 $ $ $ $ $ 604,080 1,700,000 2,304,080 4,916,545 141,545 34.73 $ $ $ $ $ 583,740 900,000 1,483,740 4,524,481 142,751 31.69 $ $ $ $ $ $ $ 23,135,343 $ 22,965,444 — $ — 537,932 1,150,000 1,687,932 4,143,686 140,836 29.42 $ $ $ $ $ 47,132 1,150,000 1,197,132 3,665,373 138,750 26.42 As a result of our October 1, 2016 adoption of the new consolidation guidance, we deconsolidated a number of tax credit fund variable interest entities (“VIEs”) that had been previously consolidated. We determined that under the new guidance, we are no longer deemed to be the primary beneficiary of these VIEs. We applied the new consolidation guidance on the full retrospective basis, meaning that we have reflected the adjustments arising from this adoption as of the beginning of our earliest comparative period presented. There was no net income impact on our Consolidated Statements of Income and Comprehensive Income for the prior year periods as the net changes in revenues, interest and other expenses were offset by the impact of the deconsolidation on the net income/(loss) attributable to noncontrolling interests. See Note 2 in the Notes to the Consolidated Financial Statements for additional information. Senior notes maturing within twelve months and the non-current portion of senior notes payable excludes the impact of debt issuance costs. 32 This page is intentionally left blank. RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Item 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS INDEX Introduction Executive overview Segments Reconciliation of GAAP measures to non-GAAP measures Net interest analysis Results of Operations Private Client Group Capital Markets Asset Management Raymond James Bank Other Certain statistical disclosures by bank holding companies Liquidity and Capital Resources Sources of Liquidity Statement of financial condition analysis Contractual obligations Regulatory Critical accounting estimates Recent accounting developments Off-Balance sheet arrangements Effects of inflation Risk Management PAGE 34 34 37 38 39 41 44 47 50 55 57 57 58 61 62 63 63 65 65 65 66 33 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Introduction The following Management’s Discussion and Analysis (“MD&A”) is intended to help the reader understand the results of our operations and financial condition. This MD&A is provided as a supplement to, and should be read in conjunction with, our consolidated financial statements and accompanying notes to consolidated financial statements. Where “NM” is used in various percentage change computations, the computed percentage change has been determined not to be meaningful. Executive overview We operate as a financial holding company and bank holding company. Results in the businesses in which we operate are highly correlated to the general overall strength of economic conditions and, more specifically, to the direction of the U.S. equity and fixed income markets, market volatility, the corporate and mortgage lending markets and commercial and residential credit trends. Overall market conditions, interest rates, economic, political and regulatory trends, and industry competition are among the factors which could affect us and which are unpredictable and beyond our control. These factors affect the financial decisions made by market participants which include investors, borrowers, and competitors, impacting their level of participation in the financial markets. These factors also impact the level of investment banking activity, including public offerings, as well as trading profits, and asset valuations, or a combination thereof. In turn, these decisions and factors affect our business results. Year ended September 30, 2017 compared with the year ended September 30, 2016 We achieved net revenues of $6.37 billion, a $966 million, or 18% increase. Our pre-tax income amounted to $925 million, an increase of $125 million, or 16%. Our net income of $636 million increased $107 million, or 20%, and our earnings per diluted share were $4.33, a 19% increase. During the year ended September 30, 2017, earnings were impacted negatively by the Jay Peak settlement, losses on the early extinguishment of certain of our senior notes and acquisition-related expenses. After excluding the impact of these expenses, which totaled $194 million in the current year on a pre-tax basis, our adjusted pre-tax income was $1.12 billion,(1) an increase of 30% compared with adjusted pre-tax income in the prior year, and adjusted net income was $768 million,(1) an increase of 35% compared with adjusted net income in the prior year. Adjusted earnings per diluted share were $5.23,(1) a 33% increase compared with adjusted earnings per diluted share in the prior year. Net revenues increased in each of our four operating segments, including significant growth in the Private Client Group (“PCG”) and Asset Management segments, which benefited from growth in client assets in fee-based accounts, and significant growth in RJ Bank due to an increase in average interest-earning assets and an increase in net interest margin. Investment banking revenues in our Capital Markets segment were strong and were significantly higher than fiscal year 2016; however institutional sales commissions declined reflecting the low levels of market volatility. Total client assets under administration reached $692.9 billion at September 30, 2017, a 15% increase, primarily attributable to strong financial advisor recruiting and retention results and equity market appreciation. Non-interest expenses increased $850 million, or 19%. The increase primarily resulted from increased compensation, commissions and benefits expenses, primarily associated with increased revenues and income, as well as increased staffing levels required to support our continued growth, and increased regulatory and compliance requirements. We also had losses on the early extinguishment of certain senior notes and increased legal expenses during the year for the Jay Peak settlement. Our effective tax rate was 31.2% in the current year, down from the 33.9% for the prior year. The decrease in our effective tax rate compared to the prior year was primarily due to the favorable impact of the adoption of new stock compensation accounting guidance which had a favorable impact on our effective tax rate of 2.7% and our provision for taxes of $25 million (see Note 2 and Note 20 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information). Also contributing to the decrease was a favorable impact of 1.7% due to the increase in the amount of nontaxable gains arising from the value of our company-owned life insurance portfolio as a result of an increase in equity market values, compared to a 1.1% favorable impact in the prior year. Both the U.S. Senate and the U.S. House of Representatives have recently introduced versions of income tax reform, which would have significant impacts on the federal tax code. These proposals contain several corporate income tax provisions, including a corporate tax rate reduction from 35 percent to 20 percent which would prospectively benefit our effective tax rate following enactment. Depending on the scope of any enacted legislation, there could also be a significant negative impact on our results in the period of enactment, primarily due to the potential remeasurement of U.S. deferred tax balances at lower corporate enacted tax rates and a repatriation tax, if any, on deemed repatriated earnings from foreign subsidiaries. (1) “Adjusted pre-tax income,” “adjusted net income,” and “adjusted earnings per diluted share” are each non-GAAP financial measures. Please see the “reconciliation of GAAP measures to non-GAAP measures” in this Item 2, for a reconciliation of our non-GAAP measures to the most directly comparable GAAP measures, and for other important disclosures. 34 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis A summary of our financial results by segment as compared to the prior year are as follows: • Our Private Client Group segment generated net revenues of $4.42 billion, a 22% increase, while pre-tax income increased 10% to $373 million. The increase in net revenues was primarily attributable to an increase in securities commissions and fees, driven by strong recruiting results, the acquisitions of Alex. Brown and 3Macs in late fiscal 2016 and a stronger market environment compared to the prior year. The segment also benefited from the impact of higher short-term interest rates, resulting in increases in fees related to our RJ Bank Deposit Program (“RJBDP”) and interest income. Non-interest expenses increased $773 million, or 24%, primarily resulting from an increase in sales commission expense, increased legal expenses related to the Jay Peak settlement and increased administrative & incentive compensation and benefits expense. • The Capital Markets segment generated net revenues of $1.01 billion, a 1% increase, while pre-tax income also increased 1% to $141 million. The increase in net revenues was primarily due to an increase in merger & acquisition and advisory fee revenues and equity underwriting fees, partially offset by a decline in institutional sales commissions and trading profits, reflecting lower levels of volatility, and a decline in tax credit funds syndication revenues resulting from uncertainty over corporate tax reform. Non-interest expenses increased $16 million, or 2%, primarily resulting from an increase in incentive compensation and benefits expense largely related to improved investment banking results. • Our Asset Management segment benefited from increased fee-based client assets, generating a 21% increase in net revenues to $488 million, while pre-tax income increased 30% to $172 million. The increase in net revenues primarily reflected increases in advisory fee revenues from managed programs and in non-discretionary asset-based administration fee revenues as financial assets under management in managed programs and assets held in non-discretionary asset-based programs increased 25% and 32%, respectively over the prior year level. Non-interest expenses increased $42 million, or 16%, primarily resulting from increased investment sub-advisory fees and growth-related increases in administrative & incentive compensation and benefits expense. • RJ Bank generated a 20% increase in net revenues to $593 million, while pre-tax income increased 21% to $409 million. The increase in pre-tax income resulted primarily from an increase in net interest income and a decrease in the provision for loan losses, partially offset by higher affiliate deposit fees paid to the Private Client Group due to an increase in client account balances. Net interest income increased due to both growth in average interest-earning assets and an increase in the net interest margin which benefited from the impact of higher short-term interest rates. • Activities in our Other segment generated a pre-tax loss that is $21 million, or 14% more than the prior year, primarily due to the losses on the early extinguishment of certain senior notes payable, combined with higher interest expense related to a higher average balance of our senior notes payable for the fiscal year. Total revenues in the segment increased $19 million, or 41%, primarily due to higher net valuation gains from our private equity portfolio and an increase in interest income due to increased short-term interest rates and higher corporate cash balances. Consistent with our growth strategies, in April 2017 we announced we had entered into a definitive agreement to acquire 100% of the outstanding shares of Scout Investments, Inc. (the “Scout Group”), an asset management and distribution entity, from UMB Financial Corporation. The Scout Group includes Scout Investments (“Scout”) and its Reams Asset Management division (“Reams”), as well as Scout Distributors. The addition of Scout, an equity asset manager, and Reams, an institutional-focused fixed income specialist, broadens the investment solutions available to our clients. The Scout Group was included in our Asset Management segment upon completion of this acquisition, which occurred November 17, 2017. Year ended September 30, 2016 compared with the year ended September 30, 2015 We achieved net revenues in fiscal year 2016 of $5.41 billion, a $201 million, or 4% increase over fiscal year 2015. Our fiscal year 2016 net income of $529 million reflected an increase of $27 million, or 5%, and our diluted earnings per share amounted to $3.65, a 6% increase. The fiscal year 2016 diluted earnings per share benefited from our repurchase of common stock in open market transactions. Total client assets under administration increased to $604.4 billion at September 30, 2016, a 26% increase over the fiscal year 2015 level. The increase in assets under administration was attributable to our acquisitions of Alex. Brown and 3Macs, strong financial advisor recruiting results, high levels of retention of our existing financial advisors, and an increase in U.S. equity markets over the year. After excluding the fiscal year 2016 impact of acquisition-related expenses and legal reserves for the Jay Peak matter, our adjusted net income amounted to $569 million (1) and adjusted diluted earnings per share amounted to $3.93 (1). (1) “Adjusted net income,” and “adjusted diluted earnings per share” are each non-GAAP financial measures. Please see the “reconciliation of GAAP measures to non-GAAP measures” in this Item 7, for a reconciliation of our non-GAAP measures to the most directly comparable GAAP measures, and for other important disclosures. 35 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Fiscal year 2016 net revenues increased in each of our four operating segments as compared to fiscal year 2015. Our non-operating Other segment reflected a decline in net revenues as fiscal year 2015 experienced higher valuation gains from our private equity investments than fiscal year 2016, as well as realized gains on sales of our auction rate securities (“ARS”). Non-interest expenses increased $204 million, or 5%. The increase primarily resulted from: increases in compensation, commissions and benefits due to annual raises, growth in related securities commissions and fee revenues, and increases in benefits expenses; increases in communications and information processing expenses resulting from our continued investment in our PCG platform and in improving our compliance and regulatory systems; an increase in the bank loan loss provision resulting from loan growth and an increase associated with the credit deterioration of certain loans in the energy sector; and increases in other expenses predominately due to increases in certain legal and regulatory expenses during fiscal year 2016. A summary of the most significant items impacting our fiscal year 2016 financial results as compared to the prior year are as follows: • Our Private Client Group segment generated fiscal year 2016 net revenues of $3.62 billion, a 3% increase, while pre-tax income decreased by $2 million to $341 million. The increase in net revenues was primarily attributable to an increase in account and service fee income, most notably an increase in fees associated with our RJBDP program resulting from both an increase in short- term interest rates, and an increase in client cash balances resulting from clients’ reaction to market volatility and uncertainty during fiscal year 2016. Securities commission and fee revenues increased 1% overall. Fees arising from fee-based accounts as well as commissions on fixed income products increased substantially, more than offsetting declines in commissions on mutual funds, equity securities and new issue sales credits. Non-interest expenses increased compared to the fiscal year 2015 levels, most significantly due to higher administrative expenses to support our continued growth, higher communications and information technology expenses resulting from our continued investments in our platform and in improving our compliance and regulatory systems, and expenses related to the Jay Peak matter. • The Capital Markets segment generated fiscal year 2016 net revenues of $1.00 billion, a 4% increase, while pre-tax income increased by 30% to $139 million. The fiscal year 2016 increase in net revenues was driven by an increase in trading profits, sales commissions on fixed income products and an increase in tax credit fund syndication fee revenues, offset by declines in equity underwriting fees and merger & acquisition and advisory fee revenues. Non-interest expenses increased a modest 1% over the fiscal year 2015 level. • Our Asset Management segment generated net revenues of $404 million, a 3% increase, while pre-tax income decreased by 2% to $132 million in fiscal year 2016. Non-discretionary asset-based administration fee revenues increased, driven by an increase in assets held in these programs. Investment advisory fee revenues from managed programs approximated the fiscal year 2015 level despite the increase in balances of financial assets under management as of September 30, 2016 due to the volatility of markets during fiscal year 2016 and the timing of our fee computations. Expenses increased 6% in fiscal year 2016 due, in large part, to the fiscal year 2015 reversal of certain incentive compensation expense accruals for associates who left the firm. • RJ Bank generated fiscal year 2016 net revenues of $494 million, a 19% increase, while pre-tax income increased by 21% to $337 million. The loan loss provision increased nearly $5 million, or 20% over the fiscal year 2015 level due to higher corporate loan growth, charges resulting from loans outstanding within the energy sector, and additional provision for corporate loan downgrades during fiscal year 2016. Non-interest expenses (excluding provision for loan losses) increased $16 million, or 15%, primarily due to an increase in the affiliate deposit account servicing fees paid to the Private Client Group resulting from an increase in client account balances, as well as an increase in FDIC insurance premiums. • Activities in our Other segment during fiscal year 2016 reflect a pre-tax loss that was $84 million, or 129%, more than the prior year. Total revenues in the segment decreased $21 million, or 31%, primarily resulting from a decrease in private equity valuation gains, and a decrease of $11 million in gains on the sale of certain ARS resulting from fiscal year 2015 sales that did not recur in fiscal year 2016, offset by increased interest revenue and foreign exchange gains. Acquisition-related expenses of $41 million for fiscal year 2016 did not occur in fiscal year 2015, and resulted from incremental expenses related to our acquisitions of Alex. Brown, 3Macs, and Mummert during fiscal year 2016. • Our effective tax rate was 33.9% in fiscal year 2016, down from the 37.1% in the prior year. The fiscal year 2016 reduction in our effective tax rate compared to the prior year was due to the following factors: (1) as a result of the fiscal year 2016 increase in equity market values compared to fiscal year 2015, the change in the amount of our non-taxable gains/losses arising from the value of our company-owned life insurance portfolio had the effect of decreasing our effective tax rate by 1.5% compared to fiscal year 2015; (2) adjustments associated with our divestitures of our businesses in South America accounted for an effective rate decrease of 1.1%; (3) we settled significant state tax audits during the year which reduced our effective rate by 0.4%; and (4) we were able 36 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis to generate and utilize additional low-income housing tax credits to apply against our tax liability which had a favorable 0.5% impact on our effective tax rate. • We repurchased approximately 3.2 million shares of our common stock in open market transactions during fiscal year 2016 for a total purchase price of approximately $144.5 million, reflecting an average per share repurchase price of $45.69. The fiscal year 2016 diluted earnings per share benefited by $0.05 as a result of these repurchases. Segments The following table presents our consolidated and segment net revenues and pre-tax income/(loss), the latter excluding noncontrolling interests, for the years indicated: $ in thousands Total company Net revenues Year ended September 30, 2017 % change 2016 % change 2015 $ 6,371,097 18 % $ 5,405,064 4 % $ 5,203,606 Pre-tax income excluding noncontrolling interests 925,346 16 % 800,643 — 798,174 Private Client Group Net revenues Pre-tax income Capital Markets Net revenues Pre-tax income Asset Management Net revenues Pre-tax income RJ Bank Net revenues Pre-tax income Other Net revenues Pre-tax loss Intersegment eliminations Net revenues 4,421,633 372,950 1,013,683 141,236 487,658 171,736 592,670 409,303 22 % 10 % 1 % 1 % 21 % 30 % 20 % 21 % 3,616,479 340,564 1,001,716 139,173 404,349 132,158 493,966 337,296 3 % — 4 % 30 % 3 % (2)% 19 % 21 % 3,507,806 342,243 963,431 107,009 392,301 135,050 414,295 278,721 (29,870) (169,879) 6 % (14)% (31,692) (148,548) (211)% (129)% (10,198) (64,849) (114,677) (79,754) (64,029) 37 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Reconciliation of GAAP measures to non-GAAP measures We utilize certain non-GAAP calculations as additional measures to aid in, and enhance, the understanding of our financial results and related measures. We believe that the non-GAAP measures provide useful information by excluding certain material items that may not be indicative of our core operating results. We believe that these non-GAAP measures will allow for better evaluation of the operating performance of the business and facilitate a meaningful comparison of our results in the current year to those in prior and future years. The non-GAAP financial information should be considered in addition to, not as a substitute for, measures of financial performance prepared in accordance with GAAP. In addition, our non-GAAP measures may not be comparable to similarly titled non- GAAP measures of other companies. The following table provides a reconciliation of GAAP measures to non-GAAP measures for the periods which include non-GAAP adjustments. Non-GAAP measures for the year ended September 30, 2016 have been revised from those previously reported to conform to our current presentation, which includes amounts related to the Jay Peak settlement. $ in thousands, except per share amounts Net Income (1) Non-GAAP adjustments: (2) Acquisition-related expenses Losses on extinguishment of debt Jay Peak matter Sub-total pre-tax non-GAAP adjustments Tax effect of non-GAAP adjustments Non-GAAP adjustments, net of tax Adjusted net income Pre-tax income (1) Total pre-tax non-GAAP adjustments (as detailed above) Adjusted pre-tax income Pre-tax margin on net revenues (3) Adjusted pre-tax margin on net revenues (3) Earnings per common share: Basic Diluted Adjusted earnings per common share: Adjusted basic Adjusted diluted Average equity (4) Adjusted average equity (4) Return on equity (5) Adjusted return on equity (5) (1) Excludes noncontrolling interests. Year ended September 30, 2017 2016 $ 636,235 $ 529,350 17,995 45,746 130,000 193,741 (61,869) 131,872 768,107 925,346 193,741 1,119,087 14.5% 17.6% 4.43 4.33 5.35 5.23 5,235,231 5,310,489 12.2% 14.5% $ $ $ $ $ $ $ $ $ 40,706 — 20,000 60,706 (20,570) 40,136 569,486 800,643 60,706 861,349 14.8% 15.9% 3.72 3.65 4.01 3.93 4,695,588 4,707,959 11.3% 12.1% $ $ $ $ $ $ $ $ $ (2) See Note 3 for information on our acquisition-related expenses, Note 15 for information on our extinguishment of debt and Item 3 in this Form 10-K for more information on the Jay Peak matter. (3) Computed by dividing the pre-tax income attributable to RJF by net revenues for each respective period or, in the case of adjusted pre-tax margin on net revenues, computed by dividing adjusted pre-tax income attributable to RJF by net revenues for each respective period. (4) Computed by adding the total equity attributable to RJF as of each quarter-end date during the indicated period to the beginning of the year total and dividing by five. Adjusted average equity is computed by adjusting for the impact on average equity of the non-GAAP adjustments, as applicable for each respective period. (5) Computed by dividing net income attributable to RJF by average equity for each respective period or, in the case of adjusted return on equity, computed by dividing adjusted net income attributable to RJF by adjusted average equity for each respective period. 38 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Net interest analysis The Federal Reserve Bank announced increases in its benchmark short-term interest rate of 25 basis points in each of June 2017, March 2017 and December 2016, as well as in December 2015. Increases in short-term interest rates such as these have a significant impact on our overall financial performance, as we have certain assets and liabilities, primarily held in our PCG and RJ Bank segments, which are sensitive to changes in interest rates. Given the relationship of our interest sensitive assets to liabilities held in each of these segments, increases in short-term interest rates result in an overall increase in our net earnings, although the impact to our net interest margin depends on the yields on interest-earning assets relative to interest-bearing liabilities. In PCG, we also earn fees in lieu of interest income from our RJBDP, a multi-bank a sweep program in which clients’ cash deposits in their brokerage accounts are swept into interest-bearing deposit accounts at RJ Bank and various third-party banks. Such fees are recorded in “Account and service fees” in our Consolidated Statements of Income and Comprehensive Income and fluctuate based on changes in short-term interest rates relative to deposit rates paid on client cash balances. Of the total client domestic cash balances of $43.0 billion at September 30, 2017, approximately $38.1 billion was included in the RJBDP, compared with $37.7 billion of the $43.9 billion of total client domestic cash balances at September 30, 2016. While the short-term interest rate increases in 2017 had a significant impact on fees earned from our RJBDP, they have not yet had a significant impact on market deposit rates paid on client cash balances. As such, any future increases in short-term interest rates may have less of an impact or could actually reduce our fees earned in this program, depending on the level of deposit rates paid on client cash balances. If the Federal Reserve Bank was to reverse its previous actions and decrease the benchmark short-term interest rate or if deposit rates that we pay on client cash balances increased and resulted in a decline in spreads earned on our RJBDP program, the impact on our net interest income and account and service fees would be an unfavorable reversal of the positive impact described above. 39 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis The following table presents our consolidated average balance, interest income and expense balances and the related yield and rates. Average balances are calculated on a daily basis unless otherwise noted. $ in thousands Interest-earning assets: Assets segregated pursuant to regulations and other segregated assets Securities loaned Trading instruments (1) Available-for-sale securities Margin loans Bank loans, net of unearned income (2) Loans held for sale Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans (3) Residential mortgage loans SBL Total bank loans, net Loans to financial advisors (1) Corporate cash and all other (1) Year ended September 30, 2017 2016 2015 Average balance Interest inc./exp. Average yield/ cost Average balance Interest inc./exp. Average yield/ cost Average balance Interest inc./exp. Average yield/ cost $ 3,250,854 $ 37,270 1.15% $ 3,565,252 $ 22,287 0.63% $ 2,498,357 $ 13,792 456,573 655,302 1,588,484 2,403,451 14,049 21,068 27,946 85,699 3.08% 3.22% 1.76% 3.57% 577,002 707,321 561,925 1,811,845 8,777 19,362 7,596 68,712 1.52% 2.74% 1.35% 3.79% 433,642 678,715 508,223 1,805,312 12,036 19,450 5,100 67,573 0.55% 2.78% 2.87% 1.00% 3.74% 159,384 5,156 3.34% 150,305 4,551 3.07% 107,255 2,686 2.64% 7,340,052 281,274 129,073 6,184 2,831,870 100,563 891,922 2,803,464 2,123,189 23,057 83,537 72,400 3.78% 4.73% 3.50% 3.98% 2.94% 3.36% 7,171,402 271,476 169,101 2,297,224 617,701 2,217,789 1,713,243 8,462 70,048 16,707 64,607 51,515 16,278,954 572,171 3.55% 14,336,765 487,366 848,677 3,450,514 13,333 30,590 1.57% 0.89% 563,548 2,750,688 8,207 18,090 3.73% 4.92% 3.00% 4.16% 2.87% 2.96% 3.42% 1.46% 0.66% 6,677,117 244,986 118,626 1,728,324 301,767 1,927,105 1,269,337 5,042 53,369 8,812 55,370 35,313 12,129,531 405,578 457,797 2,957,309 7,056 12,697 3.62% 4.19% 3.05% 4.49% 2.83% 2.74% 3.34% 1.54% 0.43% 2.53% Total interest-earning assets $ 28,932,809 $ 802,126 2.77% $ 24,874,346 $ 640,397 2.57% $ 21,468,886 $ 543,282 Interest-bearing liabilities: Bank deposits Certificates of deposit $ 293,589 $ 4,325 1.47% $ 345,628 $ 5,402 1.56% $ 347,748 $ 5,839 1.68% Money market, savings and Negotiable Order of Withdrawal (“NOW”) accounts Securities borrowed Trading instruments sold but not yet purchased (1) Brokerage client liabilities Other borrowings Senior notes Other (1) Total interest-bearing liabilities 15,566,621 110,416 289,218 4,678,445 855,638 1,689,172 267,794 12,859 6,690 6,138 4,884 16,559 94,665 7,658 0.08% 12,640,068 6.06% 79,613 2.12% 0.10% 1.94% 5.60% 2.86% 281,501 4,291,632 723,904 1,210,148 241,454 4,816 3,174 5,035 2,084 12,957 78,533 4,055 0.05% 3.99% 1.79% 0.05% 1.79% 6.49% 1.68% 10,851,494 135,027 274,364 3,693,928 721,296 1,149,136 293,615 2,543 5,237 4,503 940 6,079 76,088 4,845 0.02% 3.88% 1.64% 0.03% 0.84% 6.62% 1.65% $ 23,750,893 $ 153,778 0.65% $ 19,813,948 $ 116,056 0.59% $ 17,466,608 $ 106,074 0.61% Net interest income $ 648,348 $ 524,341 $ 437,208 (1) Average balance is calculated based on the average of the end of the month balances for each month within the period. (2) Nonaccrual loans are included in the average loan balances. Payment or income received on corporate nonaccrual loans are applied to principal. Income on other nonaccrual loans is recognized on a cash basis. Fee income on all loans included in interest income for the twelve months ended September 30, 2017, 2016 and 2015, was $38 million, $36 million and $30 million respectively. (3) The yield is presented on a tax equivalent basis utilizing the federal statutory rate of 35%. 40 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Year ended September 30, 2017 compared with the year ended September 30, 2016 Net interest income increased $124 million, or 24%, primarily reflecting an increase in interest income in our PCG and RJ Bank segments, partially offset by the impact of an increase in interest expense related to our senior notes payable. Net interest income in the PCG segment increased $40 million, or 41%. Interest income in the PCG segment increased as a result of: 1) the impact of the increase in average segregated assets compared with prior year levels, largely driven by our September 2016 acquisition of Alex. Brown, as well as the impact of an increase in short-term interest rates on these balances; and 2) increased client margin balances, largely driven by our September 2016 acquisition of Alex. Brown. The favorable impact of the growth was partially offset by a decrease in average client margin rates on the portfolio. Interest expense for the segment increased, albeit to a much lesser extent, primarily due to an increase in client cash balances and an increase in the interest rate paid to clients on such balances. The RJ Bank segment’s net interest income increased $96 million, or 20%, resulting from an increase in average loans outstanding and an increase in available-for-sale securities, as well as an increase in net interest margin as compared to the prior year. Refer to the discussion of the specific components of RJ Bank’s net interest income in the RJ Bank section of this MD&A. Interest expense incurred on our senior notes increased by $16 million, or 21%, as the average outstanding balance of senior notes increased compared to the prior year. The net increase in the balance outstanding was due to our May 2017 and July 2016 issuances of a combined $1.30 billion in senior notes, offset by the April 2016 maturity and repayment of $250 million of senior notes and the March 2017 extinguishment of $350 million of senior notes. The early extinguishment of $300 million of senior notes in September 2017 did not meaningfully reduce our interest expense in fiscal year 2017. Year ended September 30, 2016 compared with the year ended September 30, 2015 Net interest income increased $87 million, or 20%, primarily due to an increase in net interest income in RJ Bank and, to a lesser extent in PCG. Net interest income in the PCG segment increased $8 million, or 9%. Average customer cash balances and the related segregated asset balances increased compared to the prior year as many clients reacted to uncertainties in the equity markets during portions of fiscal 2016 by increasing the cash balances in their brokerage accounts. The December 2015 Federal Reserve Bank short-term interest rate increase further increased the net interest earned on these segregated asset balances. In addition, both the interest rates and the average balances associated with margin loans provided to brokerage clients increased. The RJ Bank segment’s net interest income increased $75 million, or 19%, resulting from an increase in average interest-earning banking assets, partially offset by a small decline in the net interest margin. Interest expense incurred on other borrowings increased, primarily related to RJ Bank’s borrowings from the FHLB and the related interest hedges. Refer to the discussion of the specific components of RJ Bank’s net interest income in the RJ Bank section of this MD&A. Interest expense incurred on our senior notes increased by $2 million, or 3%. The incremental interest expense arising from our July 2016 $800 million senior note issuances exceeded the interest savings resulting from our April 2016 repayment of the $250 million 4.25% issuance which matured. Results of Operations – Private Client Group The success of the PCG segment is dependent upon the quality of our products, services, financial advisors and support personnel. Revenues of this segment are correlated with the level of PCG client assets under administration, including fee-based accounts, as well as the overall U.S. equity markets. In periods where equity markets improve, assets under administration and client activity generally increase, thereby having a favorable impact on net revenues. Through our PCG segment, we provide investment services for which we charge sales commissions or asset-based fees. In addition, we also offer investment advisory services for which we earn a fee calculated as a percentage of assets in the client account or a flat periodic fee charged to the client for investment advice. Such revenues are included in “Securities commissions and fees.” We also earn certain servicing fees, such as omnibus and education and marketing support (“EMS”) fees, from mutual fund and annuity companies whose products we distribute, which are included in “Account and service fees.” Net interest revenue in the PCG segment is generated by interest earnings on margin loans provided to clients and on cash segregated pursuant to regulations, less interest paid on client cash balances in our client interest program. We also earn fees in lieu of interest revenue from our RJBDP program, which are included in “Account and service fees.” Higher client cash balances generally lead to 41 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis increased interest income and account and service fee revenues, depending upon spreads realized in our client interest program and RJBDP. For more information on client cash balances, see our previous discussion of interest-earning and interest-bearing assets and liabilities in the Net Interest section of this MD&A. For an overview of our PCG segment operations, refer to the information presented in Item I, Business in this Form 10-K. Operating results $ in thousands Revenues: Securities commissions and fees: Fee-based accounts Mutual funds Insurance and annuity products Equity products Fixed income products New issue sales credits Sub-total securities commissions and fees Interest Account and service fees: Mutual fund and annuity service fees RJBDP fees Client account and service fees Client transaction fees Account and service fees – all other Sub-total account and service fees Other Total revenues Interest expense Net revenues Non-interest expenses: Sales commissions Admin & incentive compensation and benefit costs Communications and information processing Occupancy and equipment costs Business development Jay Peak matter Brokerage, clearing, exchange and other Total non-interest expenses Pre-tax income Year ended September 30, 2017 % change 2016 % change 2015 $ 2,040,839 28% $ 1,589,124 8 % $ 1,472,877 646,614 385,493 303,015 118,062 72,281 3,566,304 152,711 290,661 270,030 98,500 22,205 2,898 684,294 34,279 4,437,588 (15,955) 4,421,633 2,653,287 713,043 193,902 146,394 98,138 130,000 113,919 4,048,683 2% 2% 26% 23% 64% 20% 42% 14% 99% 4% 10% — 34% 7% 22% 56% 22% 21% 20% 16% 17% 11% 550% 31% 24% 631,102 377,329 240,855 95,908 44,088 2,978,406 107,281 255,405 135,460 95,010 20,258 2,898 509,031 32,000 (7)% 4 % (11)% 29 % (41)% 1 % 7 % 2 % 63 % 2 % 7 % 8 % 14 % (10)% 680,375 363,352 270,435 74,448 75,015 2,936,502 100,594 249,232 83,059 93,117 18,971 2,685 447,064 35,398 3,626,718 3 % 3,519,558 (10,239) (13)% (11,752) 3,616,479 3 % 3,507,806 2,193,099 595,541 166,507 125,555 88,535 20,000 86,678 3,275,915 1 % 8 % 6 % 4 % (4)% NM 21 % 3 % 2,169,823 552,762 157,729 121,115 92,473 — 71,661 3,165,563 $ 372,950 10% $ 340,564 — $ 342,243 42 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Selected key metrics Client Asset Balances: $ in billions PCG assets under administration PCG assets in fee-based accounts Financial advisors and Branch locations: Employees Independent Contractors Total financial advisors Branch locations As of September 30, 2017 % change 2016 % change 2015 $ $ 659.5 294.5 15% $ 27% $ 574.1 231.0 27% $ 29% $ 453.3 179.4 September 30, 2017 (1) 2016 2015 3,041 4,305 7,346 2,994 3,098 4,048 7,146 2,890 2,738 3,858 6,596 2,702 (1) During the year ended September 30, 2017, we refined the criteria to determine our financial advisor population, which resulted in a decrease in our previously reported counts of approximately 100 advisors as of our date of adoption. The impact of the change in our methodology did not have a significant impact on the prior periods, and thus we have not revised the number of financial advisors reported in prior periods. PCG assets under administration increased 15% over September 30, 2016, resulting from net client inflows and equity market appreciation. Our net client inflows were primarily attributable to strong financial advisor recruiting results. PCG assets in fee-based accounts as a percentage of overall PCG assets under administration increased compared to September 30, 2016 due, in part, to clients moving to fee-based alternatives versus traditional transaction-based accounts in response to the recently implemented DOL regulatory changes. PCG assets under administration increased as of September 30, 2016 compared with September 30, 2015 due to strong financial advisor recruiting results as well as our fiscal year 2016 acquisitions of Alex. Brown and 3Macs. The net increase in financial advisors as of September 30, 2017 compared to September 30, 2016 resulted from strong financial advisor recruiting and high levels of retention throughout fiscal year 2017. The client asset levels and productivity measures associated with those financial advisors recruited during the fiscal year exceed our historical benchmark averages. Notwithstanding the future impact of changes in the overall economy, and more specifically their impact on the markets, we believe that this increase in financial advisors is a positive indication of potential future revenue growth in this segment. Year ended September 30, 2017 compared with the year ended September 30, 2016 Net revenues increased $805 million, or 22% to $4.42 billion. Pre-tax income, which was negatively impacted by the Jay Peak settlement, increased $32 million, or 10% to $373 million. Securities commissions and fees increased $588 million, or 20%, primarily due to strong recruiting results, the acquisitions of Alex. Brown and 3Macs in late fiscal 2016 and a stronger market environment compared to the prior year. Account and service fees increased $175 million, or 34%, primarily due to higher RJBDP fees resulting from an increase in short-term interest rates during fiscal year 2017. Mutual fund and annuity service fees also increased, reflecting higher EMS fees and mutual fund omnibus fees. The increase in EMS fees is primarily due to increased assets in the program. The increase in omnibus fees is a result of an increase in the number of positions invested in fund families on the omnibus platform. The portion of total segment revenues that we consider to be recurring was 79% for fiscal 2017, an increase from 77% for fiscal 2016. Recurring revenues include asset-based fees, trailing commissions from mutual funds and variable annuities/insurance products, mutual fund and annuity service fees, fees earned on funds in our RJBDP program, and interest, all of which contributed to the increase. As previously discussed, net interest income in the PCG segment increased $40 million, or 41%. Non-interest expenses increased $773 million, or 24%. Sales commissions increased $460 million, or 21%, relatively in line with the increase in securities commissions and fees. Expenses related to the Jay Peak matter increased by $110 million to reflect the amount of the settlement in fiscal 2017. Administrative and incentive compensation and benefits expense increased $118 million, or 20%, primarily resulting from additional staffing levels, primarily in operations and information technology functions, to support our continued growth and increased regulatory and compliance requirements. 43 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Year ended September 30, 2016 compared with the year ended September 30, 2015 Net revenues in fiscal 2016 increased $109 million, or 3%, to $3.62 billion. Pre-tax income decreased $2 million, to $341 million. PCG’s pre-tax margin on net revenues decreased to 9.4% as compared to 9.8% in fiscal 2015. The 3Macs and Alex. Brown acquisitions were completed toward the end of fiscal year 2016 and therefore the impact of these acquisitions on this segment’s operations were not significant to our fiscal year 2016 results. Securities commissions and fees in fiscal 2016 increased $42 million, or 1%. Revenues earned in fiscal year 2016 on fee-based accounts increased $116 million, or 8%, commissions earned on fixed income products increased $21 million, or 29%, and commission revenues on insurance and annuity products increased $14 million, or 4%. Offsetting these increases, commissions on mutual funds decreased $49 million, or 7%, new issue sales credits declined $31 million, or 41%, and commissions on equity products decreased $30 million, or 11%, all of which reflect the challenging equity market conditions during significant portions of fiscal year 2016. Total account and service fees in fiscal year 2016 increased $62 million, or 14%. RJBDP fees increased $52 million, or 63%, primarily resulting from increased average balances in the program as well as the December 2015 increase in interest rates. Mutual fund and annuity service fees increased $6 million, or 2%, primarily as a result of an increase in money market processing fees and omnibus fees arising from increased client assets and positions which are paid to us by companies whose products we distribute. The portion of total segment revenues that we consider to be recurring was approximately 77% for fiscal 2016, an increase from 75% from fiscal 2015. Recurring commission and fee revenues include asset-based fees, trailing commissions from mutual funds and variable annuities/insurance products, mutual fund and annuity service fees, fees earned on funds in our RJBDP program, and interest. As previously discussed, net interest income in the PCG segment increased $8 million, or 9%. Non-interest expenses in fiscal year 2016 increased $110 million, or 3%. Administrative & incentive compensation and benefit costs increased $43 million, or 8%, resulting in part from annual increases in salaries, increases in employee benefit plan costs and additional staffing levels, primarily in PCG operations and information technology functions, to support our continuing growth during fiscal year 2016. Sales commission expense in fiscal year 2016 increased $23 million, or 1%, which is consistent with the 1% increase in securities commissions and fees revenues. Expenses related to the Jay Peak matter were $20 million in fiscal 2016 and there were no expenses related to this matter in fiscal 2015. Communications and information processing expense increased $9 million, or 6%, due to increases in software consulting and other information technology expenses associated with our continued investment in our platform and improving our compliance and regulatory systems. Results of Operations – Capital Markets Our Capital Markets segment conducts fixed income institutional sales and equity securities trading, equity research, investment banking and the syndication and related management of investments that qualify for tax credits. We primarily conduct these activities in the U.S., Canada and Europe. We earn institutional sales commissions for the sale of both equity and fixed income products, which are driven primarily through trade volume, resulting from a combination of participation in public offerings, general market activity, and by the Capital Markets group’s ability to find attractive investment opportunities and promote those opportunities to clients. This segment also includes trading which involves the purchase of securities from, and the sale of securities to, our clients as well as other dealers who may be purchasing or selling securities for their own account or acting as agent for their clients. Profits and losses related to this trading activity are primarily derived from the spreads between bid and ask prices, as well as market trends for the individual securities during the period we hold them. In our fixed income businesses, we also enter into interest rate swaps and futures contracts to facilitate client transactions or to actively manage risk exposures. We provide various investment banking services, including public and private equity and debt financing activities, including our public finance activities, merger and acquisition advisory, and other advisory services. Revenues from investment banking activities are driven principally by our role in the transaction and the number and dollar value of the transactions with which we are involved. For an overview of our Capital Markets segment operations, refer to the information presented in Item I, Business in this Form 10-K. 44 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Operating results $ in thousands Revenues: Securities commissions and fees: Equity Fixed income Sub-total securities commissions and fees Equity underwriting fees Merger & acquisition and advisory fees Fixed income investment banking Tax credit funds syndication fees Sub-total investment banking Investment advisory fees Net trading profit Interest Other Total revenues Interest expense Net revenues Non-interest expenses: Sales commissions Admin & incentive compensation and benefit costs Communications and information processing Occupancy and equipment costs Business development Losses and non-interest expenses of real estate partnerships held by consolidated VIEs Brokerage, clearing, exchange and other Total non-interest expenses Income before taxes and including noncontrolling interests Noncontrolling interests Year ended September 30, 2017 % change 2016 % change 2015 $ 222,942 267,749 490,691 72,845 228,422 43,234 54,098 398,599 21,623 78,155 27,095 18,072 1,034,235 (20,552) 1,013,683 176,197 469,468 70,140 33,920 38,389 13,663 84,702 886,479 127,204 (14,032) (2)% $ (15)% (10)% 34 % 54 % 5 % (9)% 31 % (27)% (11)% 9 % (32)% 2 % 33 % 1 % (14)% 8 % (3)% (1)% (4)% 40 % 11 % 2 % (3)% 228,346 316,144 544,490 54,492 148,503 41,024 59,424 303,443 29,684 87,966 24,867 26,701 1,017,151 (15,435) 1,001,716 204,965 433,136 72,305 34,250 39,892 9,788 76,189 870,525 131,191 (7,982) (8)% $ 11 % 2 % (27)% (8)% (3)% 33 % (6)% 6 % 60 % 9 % 63 % 4 % 17 % 4 % 3 % 1 % 1 % 1 % (9)% 142 % (2)% 1 % 25 % 247,414 283,828 531,242 74,229 162,270 42,149 44,601 323,249 27,905 55,021 22,738 16,425 976,580 (13,149) 963,431 198,691 428,501 71,630 34,006 44,058 4,050 77,801 858,737 104,694 (2,315) 107,009 Pre-tax income excluding noncontrolling interests $ 141,236 1 % $ 139,173 30 % $ Noncontrolling interests is primarily comprised of the net pre-tax impact (which are net losses) from the consolidation of certain low- income housing tax credit funds, with noncontrolling interests reflecting the portion of such losses that we do not own. Year ended September 30, 2017 compared with the year ended September 30, 2016 Net revenues increased $12 million, or 1%, to $1.01 billion, led by higher merger & acquisition and advisory fees and equity underwriting revenues, partially offset by lower institutional sales commissions. Pre-tax income increased $2 million, or 1% to $141 million. Total commission revenues decreased $54 million, or 10%. Institutional fixed income commissions decreased $48 million, or 15%, driven by lower client trading volumes, as fixed income was faced with a challenging operating environment characterized by low levels of volatility and a flattening yield curve. Institutional equity sales commissions decreased $5 million, or 2%, primarily reflecting the impact of low levels of volatility. Merger & acquisition and advisory fees increased $80 million, or 54%, primarily due to a stronger volume of both domestic and foreign merger & acquisition activity in the current year compared to low levels in the prior year, as well as higher average fees per transaction. Fiscal year 2017 also benefited from the impact of a full year of revenues related to our June 2016 acquisition of Mummert & Company Corporate Finance GmbH (“Mummert”). Equity underwriting fees increased $18 million, or 34%, primarily due to the improved equity market conditions compared with a difficult fiscal 2016. The total number of both lead-managed and co-managed underwritings increased significantly over the prior year levels. Net revenues related to our public finance underwriting and advisory activities remained solid during our 2017 fiscal year and increased slightly compared with fiscal 2016. 45 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Despite the uncertainty related to the outcome of any corporate tax reform initiatives, our tax credit funds reflected good performance during the fiscal year. This uncertainty did depress new investment activity amongst syndicators of Low-Income Housing Tax Credit Fund (“LIHTC”) investments during the year and, as a result, our tax credit fund syndication fees decreased $5 million, or 9%, from prior year levels. Depending on the scope of any enacted tax reform legislation, there could also be a significant negative impact on the future results of our tax credit fund business. Net trading profit decreased $10 million, or 11%, compared with a strong fiscal 2016, primarily due to lower market volatility. Non-interest expenses increased $16 million, or 2%. Administrative & incentive compensation and benefit expenses increased $36 million, or 8%, primarily resulting from the increase in incentive compensation as a result of the increase in investment banking net revenues. Offsetting the increase, sales commission expenses decreased $29 million, or 14%, primarily as a result of lower institutional fixed income commission revenues during the year. Year ended September 30, 2016 compared with the year ended September 30, 2015 Net revenues in fiscal year 2016 increased $38 million, or 4%, to $1.00 billion. Fiscal year 2016 pre-tax income increased $32 million, or 30%, to $139 million. Commission revenues in fiscal year 2016 increased $13 million, or 2%. Institutional fixed income commissions increased $32 million, or 11%, benefiting from increased activity both in the anticipation of, and the aftermath resulting from the December 2015 Federal Reserve Bank action to increase short-term interest rates, as well as the interest rate volatility in the markets during much of fiscal year 2016. Offsetting the increase, institutional equity sales commissions decreased $19 million, or 8%, resulting primarily from decreased equity underwriting activities throughout most of fiscal year 2016. Equity underwriting fees decreased in fiscal year 2016 by $20 million, or 27%, while merger & acquisition and advisory fees decreased $14 million, or 8%. The late September 2015 decline in the equity markets, coupled with market uncertainty in advance of the December 2015 Federal Reserve Bank announcement and their related commentary on interest rates, combined to result in an unfavorable market environment for equity activities during much of fiscal year 2016. As a result, we experienced lower volumes in both our merger & acquisition advisory and equity underwriting activities throughout most of fiscal year 2016. While merger & acquisition and advisory fees are a volatile revenue source in general, the number of merger & acquisition transactions in fiscal year 2016 was low. Most of the decrease in our equity underwriting revenues resulted from our domestic operations. Revenues from our Canadian activities were relatively unchanged from the low amount generated in fiscal year 2015. The number of both lead-managed and co-managed equity underwritings in both our domestic and Canadian operations decreased during fiscal year 2016 compared to fiscal year 2015. We experienced solid performance in our public finance underwritings in fiscal year 2016, which positively impacted both our securities commissions and fee revenues and our investment banking revenues. The combined revenues resulting from these public finance business activities increased 1% over the fiscal year 2015 level. Tax credit fund syndication fee revenues increased $15 million, or 33%, due to an increase in the volume of tax credit fund partnership interests sold during fiscal year 2016. As a market leader amongst syndicators of LIHTC investments, we achieved a new milestone in fiscal year 2016 by selling over $1 billion of such investments to institutional investors. Additionally, we recognized nearly $7 million in revenues that were associated with partnership interests sold in prior years which had been deferred in those years. Fiscal year 2016 recognition of these previously deferred revenues resulted from the favorable resolution of certain conditions associated with the partnership interests. As of September 30, 2016, approximately $11 million of previously deferred revenues remained to be recognized in future revenues, whenever such conditions for revenue recognition are fully satisfied. Our net trading profit in fiscal year 2016 increased $33 million, or 60%. Trading profits generated in our fixed income operations increased approximately $27 million, reflecting solid results in most product categories. Our fiscal year 2015 equity capital markets operations included $5 million of realized trading losses attributable to an equity underwriting position held in our Canadian subsidiary that did not recur in fiscal year 2016. Other revenues increased $10 million, or 63%. These revenues include $5 million in fiscal year 2016 arising from revenues associated with our annual analyst best picks. Foreign exchange gains associated with certain of our international operations increased $4 million during fiscal year 2016. 46 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Non-interest expenses in fiscal year 2016 increased $12 million, or 1%. Sales commission expense increased $6 million, or 3%, consistent with the 2% increase in institutional sales commission revenues. Administrative & incentive compensation and benefit expenses increased $5 million, or 1%, consistent with annual increases in salaries and increases in employee benefit plan costs. Our business development expenses decreased $4 million, or 9%, reflecting the outcome of heightened expense management in fiscal year 2016. Results of Operations – Asset Management Our Asset Management segment provides investment advisory and asset management services to individual and institutional investors, and also sponsors a family of mutual funds. Investment advisory fee revenues are earned on the assets held in either managed or non- discretionary asset-based programs. In managed programs, decisions are made by in-house or third-party portfolio managers or investment committees about how to invest the assets in accordance with such programs’ objectives. In non-discretionary asset-based programs, we provide administrative support, which may include trade execution, record-keeping and periodic investor reporting. We generally earn higher fees for managed programs than for non-discretionary asset-based programs, as we provide additional services, such as portfolio management, to managed programs. These fees are computed based on balances either at the beginning of the quarter, the end of the quarter, or average daily assets. Asset balances are impacted by both the performance of the market and the new sales (inflows) and redemptions (outflows) of client accounts/funds. Rising equity markets have historically had a positive impact on investment advisory fee revenues as existing accounts increase in value, and individuals and institutions may commit incremental funds in rising markets. For an overview of our Asset Management segment operations, refer to the information presented in Item I, Business in this Form 10-K. Operating results $ in thousands Revenues: Investment advisory and related administrative fees: Managed programs Non-discretionary asset-based administration Sub-total investment advisory and related administrative fees Account and service fees and Other Total revenues Interest expense Net revenues Non-interest expenses: Compensation and benefits Communications and information processing Occupancy and equipment costs Business development Investment sub-advisory fees Other Total non-interest expenses Income before taxes and including noncontrolling interests Noncontrolling interests Year ended September 30, 2017 % change 2016 % change 2015 $ 326,405 21% $ 270,623 — $ 271,609 91,087 417,492 70,243 487,735 (77) 487,658 123,119 30,109 5,046 9,673 75,497 67,509 310,953 176,705 4,969 23% 21% 18% 21% 7% 21% 9% 11% 14% 2% 33% 17% 16% 30% 74,130 344,753 59,668 404,421 (72) 404,349 112,998 27,027 4,423 9,500 56,751 57,911 268,610 135,739 3,581 10 % 2 % 12 % 3 % (6)% 3 % 11 % 7 % (3)% (4)% 3 % 3 % 6 % (3)% 67,286 338,895 53,483 392,378 (77) 392,301 101,723 25,286 4,564 9,911 54,938 56,177 252,599 139,702 4,652 Pre-tax income excluding noncontrolling interests $ 171,736 30% $ 132,158 (2)% $ 135,050 Noncontrolling interests is primarily comprised of the net pre-tax impact (which are net gains) from the consolidation of certain subsidiaries with noncontrolling interests reflecting the portion of such gains we do not own. 47 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Selected key metrics Managed Programs - For the fiscal years ended September 30, 2017 and 2016, approximately 80% of investment advisory fees recorded in this segment were earned from assets held in managed programs. Of these revenues, approximately 70% of such fees recorded in each quarter were determined based on balances at the beginning of the quarter, approximately 15% were based on balances at the end of the quarter and the remaining 15% were computed based on average assets throughout the quarter. Financial assets under management: $ in millions Eagle Asset Management, Inc. (“Eagle”) (1) Freedom accounts (2) Raymond James Consulting Services (3) Unified Managed Accounts (“UMA”) (4) All other Sub-total financial assets under management Less: Assets managed for affiliated entities Total financial assets under management September 30, 2017 2016 2015 $ 31,670 $ 27,235 $ 32,714 23,612 12,577 1,220 101,793 (5,397) $ 96,396 $ 24,136 18,883 10,389 1,086 81,729 (4,744) 76,985 $ 25,692 20,188 13,484 8,613 1,116 69,093 (3,916) 65,177 (1) Accounts for which Eagle portfolio managers are engaged to manage clients’ assets with investment decisions made by the Eagle portfolio manager. (2) Accounts that provide the client a choice between a portfolio of mutual funds, exchange traded funds or a combination of both with investment decisions made by an in-house investment committee. (3) Accounts for which in-house or third-party portfolio managers are engaged to manage clients’ assets with investment decisions made by such portfolio manager. (4) Accounts that provide the client with the ability to combine separately managed accounts, mutual funds and exchange traded funds all in one aggregate account with investment decisions made by an in-house investment committee. Activity (including activity in assets managed for affiliated entities): $ in millions Financial assets under management at beginning of year Net inflows Net market appreciation/(depreciation) in asset values Other Financial assets under management at end of year Year ended September 30, 2017 2016 2015 $ 81,729 $ 69,093 $ 69,368 9,912 10,152 — 6,327 6,309 — 2,797 (2,170) (902) $ 101,793 $ 81,729 $ 69,093 The fiscal year 2016 net inflows in the table above include approximately $2.0 billion of client assets resulting from our acquisition of Alex. Brown. The “Other” category in fiscal year 2015 includes assets that were previously included in Eagle programs which were transferred into non-discretionary asset-based programs. Non-discretionary asset-based programs - For the fiscal years ended September 30, 2017 and 2016, approximately 20% of investment advisory and related administrative fee revenues recorded in this segment were earned for administrative services on assets held in certain non-discretionary asset-based programs. These assets (including those managed for affiliated entities) totaled $157.0 billion, $119.3 billion, and $91.0 billion as of September 30, 2017, 2016 and 2015, respectively. The increase in assets in fiscal year 2017 over the prior year level was due, in part, to clients moving to fee-based alternatives in response to the recently implemented DOL regulatory changes. The majority of the administrative fees associated with these programs are determined based on balances at the beginning of the quarter. Year ended September 30, 2017 compared with the year ended September 30, 2016 Net revenues increased $83 million, or 21%, to $488 million. Pre-tax income increased $40 million, or 30%, to $172 million. Total investment advisory and related administrative fee revenues increased $73 million, or 21%. Investment advisory fee revenues arising from managed programs increased $56 million, or 21%, and fee revenues on non-discretionary asset-based administration activities increased $17 million, or 23%, both resulting from the increases in assets held by such programs, including the impact of the 48 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Alex. Brown acquisition at the end of our 2016 fiscal year. Financial assets under management and non-discretionary assets were positively impacted by net financial advisor growth, the move to fee based accounts as a result of the implementation of the DOL regulatory changes and market appreciation. Account and service fees and Other increased $11 million, or 18%, primarily resulting from RJ Trust which generated increased trust fee revenue arising from the increase in trust assets to $5.5 billion as of September 30, 2017, as well as increased shareholder servicing fees. Non-interest expenses increased $42 million, or 16%, primarily resulting from a $19 million, or 33%, increase in investment sub- advisory fees and a $10 million, or 9%, increase in compensation and benefit expenses. The increase in investment sub-advisory fees resulted from the increase in assets in sub-advised managed programs. The increase in compensation and benefit expenses resulted primarily from annual salary increases as well as increases in personnel to support the growth of the business. Other expenses increased $10 million, or 17%, as a result of additional regulatory and compliance costs. The results presented above do not include any acquisition-related expenses associated with our recently announced acquisition of Scout Investments, Inc. (the “Scout Group”) and its Reams Asset Management division (“Reams”), as well as Scout Distributors, which closed in November 2017. The acquisition-related expenses incurred in fiscal year 2017 related to this acquisition are reflected in the Other segment. See Note 3 of the Notes to Consolidated Financial Statements in this Form 10-K for further information about this acquisition. Year ended September 30, 2016 compared to the year ended September 30, 2015 Net revenues increased $12 million, or 3%, to $404 million. Pre-tax income decreased $3 million, or 2%, to $132 million. Total investment advisory and related administrative fee revenues increased by $6 million, or 2%. Revenues from non-discretionary asset-based administration activities increased $7 million, or 10%, primarily resulting from the 31% increase in assets held in such programs. Assets arising from our Alex. Brown and 3Macs acquisitions had little impact on revenues as the acquisitions occurred late in the fiscal year. Offsetting this increase, advisory fee revenues from managed programs decreased by approximately $1 million. Although financial assets under management increased $11.8 billion, or nearly 18% (net of assets managed for affiliated entities) compared to the prior year level, such balances were lower on fee billing dates during the 2016 fiscal year. Also, a portion of the increase in assets arose from our acquisition of Alex. Brown which occurred late in the 2016 fiscal year. Other income increased $6 million, or 12%, resulting in part from RJ Trust which generated an increase in trust fee income arising from their 30% increase in trust assets from the prior year level. In addition, Eagle received increased shareholder servicing fees and money market fee sharing related to the increase in interest rates. Non-interest expenses increased by approximately $16 million, or 6%, primarily resulting from an $11 million, or 11%, increase in compensation and benefit expenses, a $2 million, or 3%, increase in investment sub-advisory fee expense, a $2 million, or 7%, increase in communications and information processing expense, and a $2 million, or 3%, increase in other expense. The increase in compensation and benefit expenses resulted primarily from annual salary increases, increases in personnel to support the growth of the business and increases in certain employee benefit plan costs. In addition, the prior year incentive compensation expense included a reversal of certain incentive compensation expense accruals for associates who left the firm during the prior year; such a reversal did not recur in the current year. The increase in sub-advisory fee expense results from increased assets under management in applicable programs. The increase in communication and information processing expense results from increased costs in support of growth in the business. The increase in other expense is in part the result of an increase in revenue sharing with PCG, certain regulatory compliance and legal expenses, and certain incremental costs associated with Cougar including amortization of intangible assets arising from the acquisition. 49 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Results of Operations – RJ Bank RJ Bank provides corporate loans (C&I, CRE and CRE construction), SBL, tax-exempt and residential loans. RJ Bank is active in corporate loan syndications and participations. RJ Bank also provides Federal Deposit Insurance Corporation (“FDIC”)-insured deposit accounts to clients of our broker-dealer subsidiaries and to the general public. RJ Bank generates net interest revenue principally through the interest income earned on loans and investments, which is offset by the interest expense it pays on client deposits and on its borrowings. Higher interest-earning asset balances generally lead to increased net interest earnings, depending upon spreads realized on our net interest-bearing liabilities. For more information on average interest earning asset and liability balances, see our discussion below in this MD&A. For an overview of our RJ Bank segment operations, refer to the information presented in Item I, Business in this Form 10-K. Operating results $ in thousands Revenues: Interest income Interest expense Net interest income Other income Net revenues Non-interest expenses: Compensation and benefits Communications and information processing Occupancy and equipment costs Loan loss provision FDIC insurance premiums Affiliate deposit account servicing fees Other Total non-interest expenses Pre-tax income Year ended September 30, 2017 % change 2016 % change 2015 $ 609,971 22 % $ 501,967 21 % $ 415,271 (35,175) 574,796 17,874 592,670 33,991 7,946 1,432 12,987 16,832 67,981 42,198 183,367 51 % 20 % 17 % 20 % 14 % 12 % 18 % (54)% 9 % 58 % 33 % 17 % (23,277) 478,690 15,276 493,966 29,742 7,090 1,216 28,167 15,478 43,145 31,832 156,670 99 % 19 % 43 % 19 % 7 % 37 % (3)% 20 % 32 % 22 % 4 % 16 % (11,693) 403,578 10,717 414,295 27,843 5,186 1,256 23,570 11,746 35,429 30,544 135,574 $ 409,303 21 % $ 337,296 21 % $ 278,721 50 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis The following table presents average balances, interest income and expense, the related interest yields and rates, and interest spreads and margins for RJ Bank for the years indicated: Year ended September 30, 2017 2016 2015 Average balance Interest inc./exp. Average yield/ cost Average balance Interest inc./exp. Average yield/ cost Average balance Interest inc./exp. Average yield/ cost $ in thousands Interest-earning banking assets: Loans, net of unearned income (1) Loans held for sale $ 159,384 $ 5,156 3.34% $ 150,305 $ 4,551 3.07% $ 107,255 $ 2,686 2.64% Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans (2) Residential mortgage loans SBL 7,340,052 281,274 129,073 6,184 2,831,870 100,563 891,922 2,803,464 2,123,189 23,057 83,537 72,400 3.78% 4.73% 3.50% 3.98% 2.94% 3.36% 7,171,402 271,476 169,101 2,297,224 617,701 2,217,789 1,713,243 8,462 70,048 16,707 64,607 51,515 3.73% 4.92% 3.00% 4.16% 2.87% 2.96% 6,677,117 244,986 118,626 1,728,324 301,767 1,927,105 1,269,337 5,042 53,369 8,812 55,370 35,313 Total loans, net 16,278,954 572,171 3.55% 14,336,765 487,366 3.42% 12,129,531 405,578 Agency MBS and CMOs 1,432,804 25,101 Non-agency CMOs Cash 30,134 859,020 869 7,696 1.75% 2.88% 0.90% 363,722 68,904 884,556 4,993 1,764 4,140 1.37% 2.56% 0.47% 248,408 89,336 611,375 2,446 2,178 1,344 FHLB stock, Federal Reserve Bank of Atlanta (“FRB”) stock, and other 157,395 4,134 2.63% 186,589 3,704 1.98% 111,891 3,725 Total interest-earning banking assets 18,758,307 $ 609,971 3.28% 15,840,536 $ 501,967 3.18% 13,190,541 $ 415,271 3.62% 4.19% 3.05% 4.49% 2.83% 2.74% 3.34% 0.98% 2.44% 0.22% 3.33% 3.15% Non-interest-earning banking assets: Allowance for loan losses Unrealized loss on available-for-sale securities Other assets (194,029) (6,663) 374,769 Total non-interest-earning banking assets Total banking assets 174,077 $18,932,384 Interest-bearing banking liabilities: Deposits: (188,429) (3,172) 281,961 90,360 $ 15,930,896 (158,373) (4,666) 321,919 158,880 $ 13,349,421 Certificates of deposit $ 293,589 $ 4,325 1.47% $ 345,628 $ 5,402 1.56% $ 347,748 $ 5,839 1.68% Money market, savings, and NOW accounts FHLB advances and other Total interest-bearing banking liabilities 15,975,308 820,594 16,230 14,620 0.10% 13,238,007 1.76% 680,778 7,087 10,788 0.05% 10,851,494 1.56% 664,387 2,543 3,311 0.02% 0.49% 17,089,491 $ 35,175 0.20% 14,264,413 $ 23,277 0.16% 11,863,629 $ 11,693 0.10% Non-interest-bearing banking liabilities 92,762 Total banking liabilities Total banking shareholder’s equity Total banking liabilities and shareholders’ equity 17,182,253 1,750,131 $18,932,384 71,278 14,335,691 1,595,205 52,933 11,916,562 1,432,859 $ 15,930,896 $ 13,349,421 Excess of interest-earning banking assets over interest-bearing banking liabilities/net interest income Bank net interest: Spread Margin (net yield on interest-earning banking assets) Ratio of interest-earning banking assets to interest-bearing banking liabilities $ 1,668,816 $ 574,796 $ 1,576,123 $ 478,690 $ 1,326,912 $ 403,578 3.08% 3.10% 109.77% 3.02% 3.04% 111.05% 3.05% 3.07% 111.18% (1) Nonaccrual loans are included in the average loan balances. Payment or income received on corporate nonaccrual loans are applied to principal. Income on other nonaccrual loans is recognized on a cash basis. Fee income on all loans included in interest income for the years ended September 30, 2017, 2016 and 2015 was $38 million, $36 million, and $30 million, respectively. (2) The yield is presented on a tax-equivalent basis utilizing the federal statutory tax rate of 35%. 51 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Increases and decreases in interest income and interest expense result from changes in average balances (volume) of interest-earning banking assets and liabilities, as well as changes in average interest rates. The following table shows the effect that these factors had on the interest earned on our interest-earning assets and the interest incurred on its interest-bearing liabilities. The effect of changes in volume is determined by multiplying the change in volume by the previous period’s average yield/cost. Similarly, the effect of rate changes is calculated by multiplying the change in average yield/cost by the previous year’s volume. Changes applicable to both volume and rate have been allocated proportionately. $ in thousands Interest revenue: Interest-earning banking assets: Bank loans, net of unearned income Loans held for sale Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Total bank loans, net Available-for-sale securities Agency MBS and CMOs Non-agency CMOs Cash FHLB stock, FRB stock and other Total interest-earning assets Interest expense: Interest-bearing liabilities: Bank deposits Certificates of deposit Money market, savings and NOW accounts FHLB advances and other Total interest-bearing liabilities Change in net interest income Year ended September 30, 2017 compared to 2016 Increase/(decrease) due to 2016 compared to 2015 Increase/(decrease) due to Volume Rate Total Volume Rate Total $ 275 $ 330 $ 605 $ 1,078 $ 787 $ 1,865 6,384 (2,003) 16,303 7,416 17,062 12,327 57,764 14,675 (993) (120) (579) 3,414 (275) 14,212 (1,066) 1,868 8,558 27,041 5,433 98 3,676 1,009 9,798 (2,278) 30,515 6,350 18,930 20,885 84,805 20,108 (895) 3,556 430 70,747 37,257 108,004 18,135 2,145 17,567 9,227 8,352 12,349 68,853 1,135 (498) 601 2,486 72,577 8,355 1,275 (888) (1,332) 885 3,853 12,935 1,412 84 2,195 (2,507) 14,119 26,490 3,420 16,679 7,895 9,237 16,202 81,788 2,547 (414) 2,796 (21) 86,696 $ (814) $ (263) $ (1,077) $ (36) $ (401) $ (437) 1,466 2,216 2,868 7,677 1,616 9,030 9,143 3,832 11,898 559 82 605 3,985 7,395 10,979 $ 67,879 $ 28,227 $ 96,106 $ 71,972 $ 3,140 $ 4,544 7,477 11,584 75,112 The following tables present certain credit quality trends for loans held by RJ Bank: $ in thousands Net loan (charge-offs)/recoveries: C&I loans CRE loans Residential mortgage loans Total Year ended September 30, 2017 2016 2015 $ $ (25,748) $ (2,956) $ 5,013 83 — (53) (20,652) $ (3,009) $ (580) 3,773 (436) 2,757 52 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis $ in thousands Nonperforming assets: Nonperforming loans: C&I loans CRE loans Residential mortgage loans: Residential first mortgage Home equity loans/lines Total nonperforming loans Other real estate owned: Residential first mortgage Total other real estate owned Total nonperforming assets Total nonperforming assets as a % of RJ Bank total assets Total loans: Loans held for sale, net Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Net unearned income and deferred expenses Total loans held for investment Total loans As of September 30, 2017 2016 2015 $ 5,221 $ 35,194 $ — 4,230 33,718 31 38,970 4,729 4,729 41,746 37 81,207 4,497 4,497 — 4,796 47,504 319 52,619 4,631 4,631 $ $ 43,699 $ 85,704 $ 57,250 0.21% 0.50% 0.39% 70,316 $ 214,286 $ 119,519 7,385,910 112,681 3,106,290 1,017,791 3,148,730 2,386,697 7,470,373 122,718 2,554,071 740,944 2,441,569 1,904,827 6,928,018 162,356 2,054,154 484,537 1,962,614 1,481,504 (31,178) (40,675) (32,424) 17,126,921 15,193,827 13,040,759 $ 17,197,237 $ 15,408,113 $ 13,160,278 Total loans in the above table are net of unearned income and deferred expenses. Total loans held for investment include $1.61 billion, $1.25 billion and $1.15 billion of loans to borrowers domiciled in Canada at September 30, 2017, 2016 and 2015, respectively. At September 30, 2017, there was $1.00 billion in Canadian dollar-denominated loans held for investment. The following table presents RJ Bank’s allowance for loan losses by loan category: $ in thousands Loans held for sale C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Total As of September 30, 2017 2016 2015 Loan category as a % of total loans receivable Allowance Loan category as a % of total loans receivable Loan category as a % of total loans receivable Allowance — $ — 1% $ — 43% 1% 18% 6% 18% 14% 137,701 1,614 36,533 4,100 12,664 4,766 48% 1% 17% 5% 16% 12% 117,623 2,707 30,486 5,949 12,526 2,966 1% 52% 1% 16% 4% 15% 11% Allowance $ — 119,901 1,421 41,749 6,381 16,691 4,299 $ 190,442 100% $ 197,378 100% $ 172,257 100% (continued on the next page) 53 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis (continued from the previous page) $ in thousands Loans held for sale C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Total As of September 30, 2014 2013 Loan category as a % of total loans receivable Allowance Loan category as a % of total loans receivable — $ 58% 1% 15% 1% 16% 9% — 95,994 1,000 19,266 — 19,126 1,115 1% 59% 1% 14% —% 19% 6% Allowance $ — 103,179 1,594 25,022 1,380 14,350 2,049 $ 147,574 100% $ 136,501 100% Year ended September 30, 2017 compared with the year ended September 30, 2016 Net revenues increased $99 million, or 20%, to $593 million, primarily reflecting an increase in net interest income. Pre-tax income increased $72 million, or 21%, to $409 million. Net interest income in the RJ Bank segment increased $96 million, or 20%, primarily due to a $2.92 billion increase in average interest- earning banking assets to $18.76 billion and an increase in net interest margin. The increase in average interest-earning banking assets was driven by a $1.94 billion increase in average loans and a $1.03 billion increase in our average available-for-sale securities portfolio. The net interest margin increased to 3.10% from 3.04% due to an increase in the total banking assets yield, partially offset by an increase in RJ Bank’s total cost of funds. The increase in the total banking assets yield was primarily due to an increase in the loan portfolio yield resulting from an overall rise in market interest rates. The increase in the total cost of funds primarily resulted from the rise in market interest rates as well as an increase in average FHLB advances. Corresponding to the increase in average interest-earning banking assets, average interest-bearing banking liabilities increased $2.83 billion to $17.09 billion. The loan loss provision decreased $15 million, or 54%, due to the change in mix of loan growth during fiscal 2017. Growth was significantly lower in the C&I loan portfolio during the current year, which has higher allowance percentages, and was higher in the residential mortgage, securities-based and tax-exempt loan portfolios, which have lower allowance percentages. This positive impact was partially offset by additional provision during the current year for C&I and CRE loans in specific industry sectors. During August and September 2017, Texas and Florida suffered severe damage from Hurricanes Harvey and Irma. We performed an assessment of the impact to our loan portfolio associated with these weather related events and determined that only our residential mortgage loan portfolio could be impacted. A qualitative adjustment was made to the allowance for loan losses during the 2017 fiscal year with respect to the residential mortgage loan portfolio. Non-interest expenses (excluding provision for loan losses) increased $42 million, or 33%, primarily reflecting a $25 million increase in affiliate deposit account servicing fees due to an increase in client account balances and a $4 million increase in compensation and benefits expense resulting from compensation increases and staff additions to support the growth of the business. Year ended September 30, 2016 compared to the year ended September 30, 2015 Net revenues in fiscal year 2016 increased $80 million, or 19%, to $494 million, primarily reflecting an increase in interest income. Pre-tax income increased $59 million, or 21%, to $337 million. The $75 million, or 19%, increase in fiscal year 2016 net interest income was the result of a $2.65 billion increase in average interest- earning banking assets partially offset by a small decline in net interest margin. The increase in average interest-earning banking assets was driven by a $2.21 billion increase in average loans and a $443 million increase in average cash and available-for-sale securities portfolio. The net interest margin at September 30, 2016 decreased to 3.04% from 3.07% due to an increase in average, lower-yielding cash balances in addition to an increase in total cost of funds. The average interest-earning banking assets yield increased primarily from the Federal Reserve Bank’s December 2015 increase in short-term interest rates. The increase in total cost of funds primarily resulted from an increase in deposit and borrowing costs, which includes additional expense from our interest rate hedging activities. 54 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Borrowing costs increased in fiscal year 2016. Corresponding to the increase in average interest-earning banking assets, average interest-bearing banking liabilities increased during fiscal year 2016. The $5 million, or 20%, increase in the provision for loan losses as compared to fiscal year 2015 was primarily due to higher corporate loan growth, the charges during fiscal year 2016 related to loans outstanding within the energy sector, as well as additional provision for corporate loan downgrades resulting in higher criticized loans as compared to the prior year. The provision for loan losses also reflected the offsetting impact of improved credit characteristics from the continued decline in residential mortgage loan delinquencies and nonperforming loans. Other income in fiscal year 2016 increased $5 million, or 43%, primarily due to increases in affiliate income related to the fiscal year 2016 growth in securities-based lending, gains realized from the sale of available-for-sale securities, trading gains as a result of higher sales of Small Business Administration 7(a) (“SBA”) loan securitizations, and lower foreign exchange losses. Non-interest expenses (excluding provision for loan losses) increased $16 million, or 15%, as compared to fiscal year 2015. The expense in fiscal year 2016 included an $8 million increase in affiliate deposit account servicing fees and a $4 million increase in FDIC insurance premiums both resulting from the increase in client account balances. Other increases in non-interest expenses included a $2 million increase in SBL affiliate fees due to increased SBL balances, a $2 million increase in communications and information processing expense, a $2 million increase in compensation and benefit expenses resulting from salary increases and staff additions, and a $1 million increase in equity losses related to RJ Bank’s investment in low income housing tax credit projects (these losses are by design of the investment structure, income tax credits not reflected in the pre-tax operating results of the segment are received by RJF which net an overall positive return on such investments). These increases in non-interest expenses were partially offset by a $3 million decrease in expense related to the reserve for unfunded lending commitments. Results of Operations – Other This segment’s results include our private equity activities, certain corporate overhead costs of RJF including the interest cost on our public debt, losses on extinguishment of debt and the acquisition and integration costs associated with certain acquisitions. For an overview of our Other segment operations, refer to the information presented in Item I, Business in this Form 10-K. Operating results $ in thousands Revenues: Interest income Investment advisory fees Other Total revenues Interest expense Net revenues Non-interest expenses: Compensation and other Acquisition-related expenses Losses on extinguishment of debt Total non-interest expenses Loss before taxes and including noncontrolling interests: Noncontrolling interests 2017 % change 2016 % change 2015 Year ended September 30, $ 24,998 1,478 39,022 65,498 (95,368) (29,870) 64,573 17,995 45,746 128,314 (158,184) 11,695 47 % $ (19)% 42 % 41 % 22 % 6 % 7 % (56)% NM 27 % (19)% 16,977 1,825 27,489 46,291 (77,983) (31,692) 60,448 40,706 — 101,154 (132,846) 15,702 39 % $ 11 % (48)% (31)% 1 % (211)% 49 % NM NM 149 % (162)% 12,237 1,644 53,086 66,967 (77,165) (10,198) 40,551 — — 40,551 (50,749) 14,100 (64,849) Pre-tax loss excluding noncontrolling interests $ (169,879) (14)% $ (148,548) (129)% $ Noncontrolling interests is primarily comprised of the net pre-tax impact (which are net gains) from the consolidation of certain private equity investments with noncontrolling interests reflecting the portion of such gains that we do not own. 55 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Year ended September 30, 2017 compared to the year ended September 30, 2016 The pre-tax loss generated by this segment increased by $21 million, or 14%. Total revenues in this segment increased $19 million, or 41%, most of which is comprised of an increase in our other revenues of $12 million, or 42%, due to higher net gains (both realized and unrealized) arising from our private equity portfolio, which increased $8 million compared to the prior year, a portion of which relates to noncontrolling interests. Interest income increased $8 million, or 47%, resulting from the increase in interest rates and higher corporate cash balances. Interest expense increased $17 million, or 22%, as the average outstanding balance of our senior notes increased due to the May 2017 and July 2016 issuances of an aggregate $1.30 billion in senior notes, partially offset by the April 2016 maturity and repayment of $250 million of senior notes and, the March 2017 extinguishment of $350 million of senior notes. The early extinguishment of $300 million of senior notes in September 2017 did not meaningfully reduce our interest expense in fiscal year 2017. See Note 15 of the Notes to Consolidated Financial Statements in this Form 10-K for further information. Non-interest expenses increased $27 million, or 27%. Fiscal year 2017 included a $46 million loss on extinguishment of debt comprised of a make-whole premium and the acceleration of unamortized debt issuance costs related to the early extinguishment of our senior notes during the year. Acquisition-related expenses in fiscal year 2017, which were $23 million, or 56%, lower than the prior year, pertained to certain incremental expenses incurred in connection with our announced acquisition of the Scout Group as well as our fiscal year 2016 acquisitions of Alex. Brown and 3Macs. See Note 3 of the Notes to Consolidated Financial Statements in this Form 10-K for information regarding the components of these expenses. Year ended September 30, 2016 compared to the year ended September 30, 2015 The fiscal year 2016 pre-tax loss generated by this segment increased by approximately $84 million, or 129%. Total revenues in this segment decreased $21 million, or 31%. Private equity gains included in other revenues in fiscal year 2016 decreased by $24 million, or 50%. Realized gains on the sale of ARS securities decreased by $11 million due to the nonrecurring prior year gain on the sale of all of our Jefferson County, Alabama Limited Obligation School Warrants ARS. Offsetting these decreases, prior year foreign exchange losses of $5 million arising from certain Canadian denominated liabilities did not recur, and interest income increased $5 million resulting from the increase in interest rates and higher corporate cash balances throughout most of fiscal year 2016. Interest expense increased $1 million, or 1%. The most significant component of the increase was the interest expense incurred on our senior notes, which increased by $2 million, or 3% as the average outstanding balance increased due to our July 2016 issuance of $800 million of senior notes payable. The fiscal year 2016 issuances more than offset the impact of the April 2016 repayment of $250 million in maturing senior notes. Compensation and other expense increased $20 million, or 49%. Of the increase, $6 million was due to increases in fiscal year 2016 expenses associated with certain corporate benefit plans provided to associates, $5 million was the result of an increase in corporate charitable donations, and $4 million was the result of additional executive compensation expense resulting from the favorable results of operations and new personnel. The acquisition-related expenses pertain to incremental expenses incurred in fiscal year 2016 in connection with our acquisitions of Alex. Brown, 3Macs and Mummert. See Note 3 of the Notes to Consolidated Financial Statements in this Form 10-K for information regarding the components of these expenses. 56 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Certain statistical disclosures by bank holding companies As a financial holding company, we are required to provide certain statistical disclosures by bank holding companies pursuant to the SEC’s Industry Guide 3. The following table provides certain of those disclosures for the periods indicated below. The disclosures for years ended September 30, 2016 and 2015 have been revised from those previously reported to conform to our current presentation which includes the impact of the deconsolidation of certain VIEs (see Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information regarding the deconsolidation). RJF return on average assets RJF return on average equity Average equity to average assets Dividend payout ratio Year ended September 30, 2017 1.9% 12.2% 15.9% 20.3% 2016 1.9% 11.3% 16.6% 21.9% 2015 2.0% 11.5% 17.7% 21.0% RJF return on average assets is computed as net income attributable to RJF for the year indicated, divided by average assets for each respective fiscal year. Average assets is computed by adding the total assets as of each quarter-end date during the indicated fiscal year, plus the beginning of the year total, divided by five. RJF return on average equity is computed by utilizing the net income attributable to RJF for the year indicated, divided by the average equity attributable to RJF for each respective fiscal year. Average equity is computed by adding the total equity attributable to RJF as of each quarter-end date during the indicated fiscal year, plus the beginning of the year total, divided by five. Average equity to average assets is computed as average equity divided by average assets as calculated in the above explanations. Dividend payout ratio is computed as dividends declared per common share during the fiscal year as a percentage of diluted earnings per common share. Refer to the RJ Bank and Risk Management sections of this MD&A and the Notes to Consolidated Financial Statements in this Form 10-K for the other required disclosures. Liquidity and Capital Resources Liquidity is essential to our business. The primary goal of our liquidity management activities is to ensure adequate funding to conduct our business over a range of market environments. Senior management establishes our liquidity and capital management framework. This framework includes senior management’s review of short- and long-term cash flow forecasts, review of monthly capital expenditures, monitoring of the availability of alternative sources of financing, and daily monitoring of liquidity in our significant subsidiaries. Our decisions on the allocation of capital to our business units consider, among other factors, projected profitability and cash flow, risk and impact on future liquidity needs. Our treasury department assists in evaluating, monitoring and controlling the impact that our business activities have on our financial condition, liquidity and capital structure and maintains our relationships with various lenders. The objective of this framework is to support the successful execution of our business strategies while ensuring ongoing and sufficient liquidity. Liquidity is provided primarily through our business operations and financing activities. Financing activities could include bank borrowings, repurchase agreement transactions or additional capital raising activities under our universal shelf registration statement. Cash provided by operating activities during the year ended September 30, 2017 was $1.31 billion. In addition to operating cash flows related to net income, other increases in cash from operations included: • A $1.43 billion decrease in assets segregated pursuant to regulations and other segregated assets, primarily resulting from the decrease in client cash balances in part due to a significant number of client accounts from the September 2016 Alex. Brown acquisition electing into our RJBDP program during the current fiscal year. $189 million of proceeds from sales of securitizations and loans held for sale, net of purchases and originations of loans and securitizations. • • Accrued compensation, commissions and benefits increased $160 million as a result of the increased financial results we achieved in fiscal year 2017. 57 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Offsetting these, decreases in cash used in operations resulted from: • A decrease of $1.13 billion in brokerage client payables and other accounts payable, primarily reflecting a decrease in client cash balances in our client interest program. Securities loaned, net of securities borrowed decreased $262 million, primarily as a result of a decline in securities lending activity. $146 million in Jay Peak settlement payments. • • Investing activities resulted in the use of $3.38 billion of cash during the year ended September 30, 2017. The primary investing activities were: • A net increase in RJ Bank loans used $1.92 billion. • Purchases of available-for-sale securities held at RJ Bank, net of proceeds from maturations, repayments and sales within the portfolio, used $1.34 billion. • We used $190 million to fund property investments. Of this total, $52 million was used for our December 2016 purchase of three office buildings which are located adjacent to our existing corporate headquarters in St. Petersburg, Florida. The remainder was invested, in large part, in software and computer equipment. Financing activities provided $4.06 billion of cash during the year ended September 30, 2017. Increases in cash from financing activities resulted from: • An increase in RJ Bank deposit balances of $3.47 billion. • Net proceeds of $508 million from the issuance of 4.95% senior notes due 2046. • Net proceeds of $905 million arising from FHLB borrowings and other borrowed funds. Offsetting these, decreases in cash from financing activities resulted from: • Repayment of $350 million of 6.90% senior notes due 2042, $300 million of 8.60% senior notes due 2019 and an associated $37 million debt extinguishment premium payment. Payment of dividends to our shareholders of $127 million. • We believe our existing assets, most of which are liquid in nature, together with funds generated from operations and committed and uncommitted financing facilities provide adequate funds for continuing operations at current levels of activity. Sources of Liquidity Approximately $1.29 billion of our total September 30, 2017 cash and cash equivalents (a portion of which resides in depository accounts at RJ Bank) was available to us without restrictions. The cash and cash equivalents held were as follows: $ in thousands September 30, 2017 RJF RJ&A RJ Bank RJ Ltd. RJFS RJFSA Other subsidiaries Total cash and cash equivalents $ $ 528,397 1,178,683 1,175,722 439,012 128,903 56,089 162,866 3,669,672 RJF maintains depository accounts at RJ Bank with a balance of $192 million as of September 30, 2017. The portion of this total that is available on demand without restrictions, which amounted to $152 million at September 30, 2017, is reflected in the RJF total and is excluded from the RJ Bank total. RJF had loaned $783 million to RJ&A as of September 30, 2017 (such amount is included in the RJ&A cash balance presented in the table above), which RJ&A has invested on behalf of RJF in cash and cash equivalents or otherwise deployed in its normal business activities. In addition to the cash balances described above, we have other various potential sources of cash available to the parent from subsidiaries which are described in the following section. 58 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Liquidity Available from Subsidiaries Liquidity is principally available to the parent company from RJ&A and RJ Bank. RJ&A is required to maintain net capital equal to the greater of $1 million or 2% of aggregate debit balances arising from client transactions. Covenants in RJ&A’s committed secured financing facilities require its net capital to be a minimum of 10% of aggregate debit items. At September 30, 2017, RJ&A significantly exceeded both the minimum regulatory requirements and the covenants in its financing arrangements pertaining to net capital. At that date, RJ&A had excess net capital of approximately $534 million, of which $176 million was available for dividend while still maintaining the internally targeted net capital ratio of 15% of aggregate debit items. There are also limitations on the amount of dividends that may be declared by a broker-dealer without FINRA approval. RJ Bank may pay dividends to the parent company without the prior approval of its regulator as long as the dividend does not exceed the sum of RJ Bank’s current calendar year and the previous two calendar years’ retained net income, and RJ Bank maintains its targeted regulatory capital ratios. At September 30, 2017, RJ Bank had $184 million of capital in excess of the amount it would need at September 30, 2017 to maintain its targeted total capital to risk-weighted assets ratio of 12.5%, and could pay a dividend of such amount without requiring prior approval of its regulator. Although we have liquidity available to us from our other subsidiaries, the available amounts are not as significant as the amounts described above and, in certain instances, may be subject to regulatory requirements. Borrowings and Financing Arrangements Committed financing arrangements Our ability to borrow is dependent upon compliance with the conditions in the various loan agreements and, in the case of secured borrowings, collateral eligibility requirements. Our committed financing arrangements are in the form of either tri-party repurchase agreements or, in the case of the RJF Credit Facility, an unsecured line of credit. The required market value of the collateral associated with the committed secured facilities ranges from 102% to 125% of the amount financed. The following table presents our committed financing arrangements with third party lenders, which we generally utilize to finance a portion of our fixed income securities trading instruments held, and the outstanding balances related thereto: $ in thousands Financing arrangement: Committed secured Committed unsecured Total committed financing arrangements Outstanding borrowing amount: Committed secured Committed unsecured Total outstanding borrowing amount Uncommitted financing arrangements As of September 30, 2017 RJ&A RJ Ltd. RJF Total Total number of arrangements 200,000 — 200,000 $ $ — $ — — $ 200,000 300,000 300,000 — $ 300,000 $ 500,000 2 1 3 — $ — — $ — $ — — $ — $ — — $ — — — $ $ $ $ Our uncommitted financing arrangements are in the form of secured lines of credit, secured bilateral or tri-party repurchase agreements, or unsecured lines of credit. Our arrangements with third party lenders are generally utilized to finance a portion of our fixed income securities or for cash management purposes. Our uncommitted secured financing arrangements generally require us to post collateral in excess of the amount borrowed. As of September 30, 2017, we had outstanding borrowings under five uncommitted secured borrowing arrangements with lenders out of a total of 15 uncommitted financing arrangements (nine uncommitted secured and six uncommitted unsecured). However, lenders are under no contractual obligation to lend to us under uncommitted credit facilities. 59 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis The following table presents our borrowings on uncommitted financing arrangements. $ in thousands Outstanding borrowing amount: Uncommitted secured Uncommitted unsecured Total outstanding borrowing amount Other financings As of September 30, 2017 RJ&A RJ Ltd. RJF Total $ $ 480,942 $ 350,000 830,942 $ — $ — — $ — $ 480,942 — 350,000 — $ 830,942 RJ Bank had $875 million in FHLB borrowings outstanding at September 30, 2017, comprised of floating-rate advances totaling $850 million and a $25 million fixed-rate advance, all of which are secured by a blanket lien on RJ Bank’s residential loan portfolio (see Note 14 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information regarding these borrowings). RJ Bank had an additional $916 million in immediate credit available from the FHLB as of September 30, 2017 and, with the pledge of additional collateral to the FHLB, total available credit of 30% of total assets. RJ Bank is eligible to participate in the Fed’s discount-window program; however, we do not view borrowings from the Fed as a primary source of funding. The credit available in this program is subject to periodic review, may be terminated or reduced at the discretion of the Fed, and would be secured by pledged C&I loans. From time to time we purchase securities under agreements to resell (“reverse repurchase agreements”) and sell securities under agreements to repurchase (“repurchase agreements”). We account for each of these types of transactions as collateralized agreements and financings, with the outstanding balances on the repurchase agreements included in “Securities sold under agreements to repurchase” on our Consolidated Statements of Financial Condition, included in this Form 10-K, in the amount $221 million as of September 30, 2017 (which are reflected in the table of financing arrangements above). Such financings are generally collateralized by non-customer, RJ&A owned securities or by securities that we have received as collateral under reverse repurchase agreements. The average daily balance outstanding during the five most recent successive quarters, the maximum month-end balance outstanding during the quarter and the period-end balances for repurchase agreements and reverse repurchase agreements were as follows: For the quarter ended ($ in thousands) Average daily balance outstanding Repurchase transactions Reverse repurchase transactions Maximum month-end balance outstanding during the quarter End of period balance outstanding Average daily balance outstanding Maximum month-end balance outstanding during the quarter End of period balance outstanding September 30, 2017 June 30, 2017 March 31, 2017 December 31, 2016 September 30, 2016 $ $ $ $ $ 241,365 231,378 204,623 219,095 202,687 $ $ $ $ $ 247,048 226,972 222,476 241,773 195,551 $ $ $ $ $ 220,942 226,972 222,476 203,378 193,229 $ $ $ $ $ 463,618 479,653 410,678 424,548 412,513 $ $ $ $ $ 503,462 540,823 535,224 445,646 470,222 $ $ $ $ $ 404,462 483,820 535,224 358,493 470,222 At September 30, 2017, in addition to the financing arrangements described above, we had $29 million outstanding on a mortgage loan for our St. Petersburg, Florida home-office complex, that is included in “Other borrowings” in our Consolidated Statements of Financial Condition included in this Form 10-K. At September 30, 2017 we had senior notes payable of $1.55 billion. Our senior notes payable, exclusive of any unaccreted premiums or discounts and debt issuance costs, is comprised of $250 million par 5.625% senior notes due 2024, $500 million par 3.625% senior notes due 2026, and $800 million par 4.95% senior notes due 2046. See Note 15 in the Notes to the Consolidated Financial Statements in this Form 10-K for additional information. 60 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Our senior long-term debt ratings as of the most current report are: Rating Agency Standard & Poor’s Ratings Services (“S&P”) Moody’s Investors Services (“Moody’s”) Rating BBB+ Baa1 Outlook Stable Stable Our current long-term debt ratings depend upon a number of factors including industry dynamics, operating and economic environment, operating results, operating margins, earnings trends and volatility, balance sheet composition, liquidity and liquidity management, our capital structure, our overall risk management, business diversification and market share, and competitive position in the markets in which we operate. Deteriorations in any of these factors could impact our credit ratings. Any rating downgrades could increase our costs in the event we were to obtain additional financing. Should our credit rating be downgraded prior to a public debt offering it is probable that we would have to offer a higher rate of interest to bond holders. A downgrade to below investment grade may make a public debt offering difficult to execute on terms we would consider to be favorable. A downgrade below investment grade could result in the termination of certain derivative contracts and the counterparties to the derivative instruments could request immediate payment or demand immediate and ongoing overnight collateralization on our derivative instruments in liability positions (see Note 6 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information). A credit downgrade could create a reputational issue and could also result in certain counterparties limiting their business with us, result in negative comments by analysts and potentially impact investor perception of us, and resultantly impact our stock price and/or our clients’ perception of us. A credit downgrade would result in RJF incurring a higher commitment fee on any unused balance on one of its borrowing arrangements, the $300 million revolving credit facility, in addition to triggering a higher interest rate applicable to any borrowings outstanding on that line as of and subsequent to such downgrade. Conversely, an improvement in RJF’s current credit rating could have a favorable impact on the commitment fee as well as the interest rate applicable to any borrowings on such line. None of our credit agreements contain a condition or event of default related to our credit ratings. Other sources and uses of liquidity We have company-owned life insurance (“COLI”) policies which are utilized to fund certain non-qualified deferred compensation plans and other employee benefit plans. Certain of our non-qualified deferred compensation plans and other employee benefit plans are self-directed while others are company-directed. The COLI policies which we could readily borrow against have a cash surrender value of approximately $405 million as of September 30, 2017 and we are able to borrow up to 90%, or $365 million, of the September 30, 2017 total without restriction. To effect any such borrowing, the underlying investments would be converted to money market investments, therefore requiring us to take market risk related to the self-directed plans. There are no borrowings outstanding against any of these policies as of September 30, 2017. On May 22, 2015 we filed a “universal” shelf registration statement with the SEC to be in a position to access the capital markets if and when necessary or perceived by us to be opportune. On November 17, 2017 we acquired 100% of the outstanding shares of the Scout Group (see Note 3 of the Notes to Consolidated Financial Statements in this Form 10-K for more information) for a purchase price consideration of $173 million. We utilized our cash on-hand to fund the purchase. See the “Contractual obligations” section below for information regarding our contractual obligations. Statement of financial condition analysis The assets on our consolidated statements of financial condition consist primarily of cash and cash equivalents (a large portion of which is segregated for the benefit of clients), receivables including bank loans, financial instruments held for either trading purposes or as investments, and other assets. A significant portion of our assets were liquid in nature, providing us with flexibility in financing our business. Total assets of $34.88 billion at September 30, 2017 were $3.40 billion, or 11%, greater than our total assets as of September 30, 2016. Our cash and cash equivalents balances increased $2.02 billion; refer to the discussion of the components of this increase in the “Liquidity and Capital Resources” section within this Item 7. Net bank loans receivable increased $1.80 billion primarily due to the growth of RJ Bank’s CRE, tax-exempt, residential and securities-based loan portfolios. Our available-for-sale securities portfolio increased by $1.33 billion, as RJ Bank increased their investments in such securities in line with our growth plan for this portfolio. 61 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Offsetting these increases, assets segregated pursuant to federal regulations (for the benefit of our clients) decreased $1.41 billion, in part due to a significant number of client accounts from the September 2016 Alex. Brown acquisition electing into our RJBDP program during the first quarter of fiscal 2017. As of September 30, 2017, our total liabilities of $29.19 billion were $2.77 billion, or 10%, greater than our total liabilities as of September 30, 2016. Bank deposit liabilities increased $3.47 billion as RJ Bank received a higher allocation of RJBDP balances which was utilized to fund a portion of their increased securities portfolio and net loan growth. Other borrowings increased by $905 million due to the increased utilization of short-term financings for cash management purposes, the financing of our fixed income securities trading inventory, as well as increased borrowings by RJ Bank from the FHLB. Offsetting these increases, brokerage client payable balances decreased $1.03 billion, reflecting a decrease in client cash balances in our client interest program (refer to the discussion of the decrease in assets segregated pursuant to federal regulations above). Securities loaned balances decreased $294 million as a result of decreased activity. Our outstanding balance of senior notes payable decreased $132 million due to the extinguishment of $350 million of 6.90% senior notes due 2042 and $300 million of 8.60% senior notes due 2019, offset by the issuance of $500 million of 4.95% senior notes due 2046. Contractual obligations The following table sets forth our contractual obligations and payments due thereunder by fiscal year: $ in thousands Long-term debt obligations: Total 2018 2019 2020 2021 2022 Thereafter Year ended September 30, Senior notes payable $ 1,550,000 $ — $ — $ — $ — $ — $ 1,550,000 Long-term portion of other borrowings Sub-total long-term debt obligations Estimated interest on long-term debt Operating lease obligations Purchase obligations Other long-term liabilities: Certificates of deposit (including interest) Deferred compensation programs Guaranteed LIHTC fund obligation Sub-total long-term liabilities 898,967 2,448,967 1,449,995 448,927 317,877 328,503 484,609 15,786 828,898 — — 92,059 96,756 152,082 72,055 72,348 5,247 855,130 855,130 87,230 89,711 73,794 62,423 74,028 5,388 5,430 5,430 74,194 78,164 31,715 78,659 74,961 2,373 149,650 141,839 155,993 30,748 30,748 73,043 61,959 14,835 36,250 61,009 1,682 98,941 6,084 6,084 72,430 42,846 9,308 79,116 61,643 1,096 1,575 1,551,575 1,051,039 79,491 36,143 — 140,620 — 141,855 140,620 Total contractual obligations $ 5,494,664 $ 490,547 $ 1,247,704 $ 345,496 $ 279,526 $ 272,523 $ 2,858,868 Estimated interest on long-term debt includes scheduled interest on our senior notes, our mortgage note payable and our FHLB advances (assuming no change in the variable interest rate from that as of September 30, 2017, but factoring into the computation the effect of the related interest rate hedges that swap variable interest rate payments to fixed interest payments). See Notes 14 and 15 of the Notes to Consolidated Financial Statements in this Form 10-K for information regarding our senior notes payable and other borrowings. In the normal course of our business, we enter into contractual arrangements whereby we commit to future purchases of products or services from unaffiliated parties. Purchase obligations for purposes of this table include amounts associated with agreements to purchase goods or services that are enforceable and legally binding and that specify all significant terms including: minimum quantities to be purchased, fixed, minimum or variable price provisions, and the approximate timing of the transaction. Our most significant purchase obligations are vendor contracts for data services, communication services, processing services, computer software contracts and our stadium naming rights contract which goes through 2027. Most of our contracts have provisions for early termination. For purposes of this table we have assumed we would not pursue early termination of such contracts. See Note 20 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information regarding our deferred compensation plans. Investments utilized to fund certain of these obligations are not presented in the table above. Raymond James Tax Credit Funds, Inc. has provided a guaranteed return on investment to a third party investor in the Guaranteed LIHTC Fund. Amounts presented in the table above represent the gross liability associated with this guarantee obligation and do not reflect the related and offsetting financing asset. See Notes 9 and 17 of the Notes to Consolidated Financial Statements in this Form 10-K for further information. 62 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis The table above does not include any amounts for uncertain tax positions because we are unable to reasonably predict the timing of future payments, if any, to respective taxing authorities. See Note 16 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information. We have entered into investment commitments, lending commitments and other commitments to extend credit for which we are unable to reasonably predict the timing of future payments. See Notes 17 and 22 of the Notes to Consolidated Financial Statements in this Form 10-K for further information. Regulatory Refer to the discussion of the regulatory environment in which RJF and its subsidiaries operate, and the impact on our operations of certain rules and regulations resulting from the DOL Rule and the Dodd-Frank Act, including the Volcker Rule, in Item 1 Business, Regulation in this Form 10-K. RJF and many of its subsidiaries are each subject to various regulatory capital requirements. As of September 30, 2017, all of our active regulated domestic and international subsidiaries had net capital in excess of minimum requirements. In addition, RJF and RJ Bank were categorized as “well capitalized” as of September 30, 2017. The maintenance of certain risk-based regulatory capital levels could impact various capital allocation decisions impacting one or more of our businesses. However, due to the strong capital position of RJF and its regulated subsidiaries, we do not anticipate these capital requirements will have any negative impact on our future business activities. See Note 21 of the Notes to Consolidated Financial Statements in this Form 10-K for information on regulatory and capital requirements. Critical accounting estimates The consolidated financial statements are prepared in accordance with GAAP, which require us to make estimates and assumptions that affect the reported amounts of assets and liabilities and the reported amounts of revenues and expenses during any reporting period in our consolidated financial statements. Management has established detailed policies and control procedures intended to ensure the appropriateness of such estimates and assumptions and their consistent application from period to period. For a description of our significant accounting policies, see Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K. We believe that of our accounting estimates and assumptions, those described below involve a high degree of judgment and complexity. Due to their nature, estimates involve judgment based upon available information. Actual results or amounts could differ from estimates and the difference could have a material impact on the consolidated financial statements. Therefore, understanding these critical accounting estimates is important in understanding the reported results of our operations and our financial position. Valuation of financial instruments The use of fair value to measure financial instruments, with related gains or losses recognized in our Consolidated Statements of Income and Comprehensive Income, is fundamental to our financial statements and our risk management processes. “Financial instruments” and “Financial instruments sold but not yet purchased” are reflected in the Consolidated Statements of Financial Condition at fair value. Unrealized gains and losses related to these financial instruments are reflected in our net income or our other comprehensive income/(loss), depending on the underlying purpose of the instrument. We measure the fair value of our financial instruments in accordance with GAAP, which defines fair value, establishes a framework that we use to measure fair value and provides for certain disclosures we provide about our fair value measurements included in our financial statements. Fair value is defined by GAAP as the price that would be received for an asset or paid to transfer a liability (an exit price) in an orderly transaction between market participants at the measurement date in the principal or most advantageous market for the asset or liability. These fair value determination processes also apply to any of our impairment tests or assessments performed for nonfinancial instruments such as goodwill, identifiable intangible assets, certain real estate owned and other long-lived assets. 63 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis In determining the fair value of our financial instruments in accordance with GAAP, we use various valuation approaches, including market and/or income approaches. Fair value is a market-based measure considered from the perspective of a market participant. As such, our fair value measurements reflect assumptions that we believe market participants would use in pricing the asset or liability at the measurement date. In determining fair value, GAAP provides for the following three levels to be used to classify our fair value measurements: Level 1-Inputs are unadjusted quoted prices in active markets for identical assets or liabilities. Level 2-Inputs that are other than quoted prices in active markets, but which are either directly or indirectly observable as of the reporting date (i.e., prices for similar instruments). Level 3-Inputs that cannot be observed in market activity. GAAP requires that we maximize the use of observable inputs and minimize the use of unobservable inputs when performing our fair value measurements. The availability of observable inputs can vary from instrument to instrument and in certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, an instrument’s level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement of an instrument requires judgment and consideration of factors specific to the instrument. See Notes 2, 4, 5 and 6 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information on our financial instruments. Investments in private equity measured at net asset value per share As a practical expedient, we utilize net asset value (“NAV”) or its equivalent to determine the recorded value of a portion of our private equity portfolio. We utilize NAV when the fund investment does not have a readily determinable fair value and the NAV of the fund is calculated in a manner consistent with the measurement principles of investment company accounting, including measurement of the investments at fair value. Our investments in private equity measured at NAV amounted to $110 million and $111 million at September 30, 2017 and 2016, respectively. See Note 4 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information on our private equity investments measured at NAV. Level 3 assets and liabilities As of September 30, 2017, 10% of our total assets and 2% of our total liabilities are financial instruments measured at fair value on a recurring basis. In comparison as of September 30, 2016, financial instruments measured at fair value on a recurring basis represented 8% of our total assets and 3% of our total liabilities. Financial instruments measured at fair value on a recurring basis categorized as Level 3 amounted to $201 million as of September 30, 2017 and represent 6% of our assets measured at fair value. Of the Level 3 assets as of September 30, 2017, our ARS positions comprise $106 million, or 53%, and our private equity investments not measured at NAV comprise $89 million, or 44%, of the total. Our Level 3 assets decreased $14 million, or 6%, as compared to the September 30, 2016 level. Our ARS portfolio decreased approximately $19 million compared to September 30, 2016, due to sales within the portfolio (see Notes 4 and 5 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information). Offsetting this decrease, our private equity investments not measured at NAV increased $6 million, as valuation increases more than offset the net impact of capital contributed/distributions received. Level 3 assets represent 4% of total equity as of September 30, 2017. Valuation techniques The fair value for certain of our financial instruments is derived using pricing models and other valuation techniques that involve significant management judgment. The price transparency of financial instruments is a key determinant of the degree of judgment involved in determining the fair value of our financial instruments. Financial instruments for which actively quoted prices or pricing parameters are available will generally have a higher degree of price transparency than financial instruments that are thinly traded or not quoted. In accordance with GAAP, the criteria used to determine whether the market for a financial instrument is active or inactive is based on the particular asset or liability. We have determined the market for certain other types of financial instruments, including certain private equity investments, ARS, CMOs, ABS and certain collateralized debt obligations to be volatile, uncertain or inactive as of both September 30, 2017 and 2016. As a result, the valuation of these financial instruments included significant management judgment in determining the relevance and reliability of market information available. We considered the inactivity of the market to 64 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis be evidenced by several factors, including a continued decreased price transparency caused by decreased volume of trades relative to historical levels, stale transaction prices and transaction prices that varied significantly either over time or among market makers. See Notes 2 and 4 of the Notes to Consolidated Financial Statements in this Form 10-K for further information about the level within the fair value hierarchy, specific valuation techniques and inputs, and other significant accounting policies pertaining to financial instruments at fair value. Loss provisions Loss provisions arising from legal and regulatory matters The recorded amount of liabilities related to legal and regulatory matters is subject to significant management judgment. For a description of the significant estimates and judgments associated with establishing such accruals, see the “Contingent liabilities” section of Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K. In addition, refer to Note 17 of the Notes to the Consolidated Financial Statements in this Form 10-K for information regarding legal and regulatory matter contingencies as of September 30, 2017. Loss provisions arising from operations of our Broker-Dealers The recorded amounts of loss provisions associated with brokerage client receivables and loans to financial advisors and certain key revenue producers are subject to significant management judgment. For a description of the significant estimates and judgments associated with establishing these broker-dealer related loss provisions and the related allowances for doubtful accounts, see the “Brokerage client receivables, net” and “Loans to financial advisors, net” sections of Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K. Loan loss provisions arising from operations of RJ Bank RJ Bank provides an allowance for loan losses which reflects our continuing evaluation of the probable losses inherent in the loan portfolio. Refer to Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K for discussion of RJ Bank’s policies regarding the allowance for loan losses, and refer to Note 8 of the Notes to Consolidated Financial Statements in this Form 10-K for quantitative information regarding the allowance balances as of September 30, 2017. At September 30, 2017, the amortized cost of all RJ Bank loans was $17.2 billion and an allowance for loan losses of $190 million was recorded against that balance. The total allowance for loan losses is equal to 1.11% of the amortized cost of the loan portfolio. RJ Bank’s process of evaluating its probable loan losses includes a complex analysis of several quantitative and qualitative factors, requiring a substantial amount of judgment. As a result, the allowance for loan losses could be insufficient to cover actual losses. In such an event, any losses in excess of our allowance would result in a decrease in our net income as well as a decrease in the level of regulatory capital at RJ Bank. Recent accounting developments For information regarding our recent accounting developments, see Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K. Off-Balance sheet arrangements For information regarding our off-balance sheet arrangements, see Note 22 of the Notes to Consolidated Financial Statements in this Form 10-K. Effects of inflation Our assets are primarily liquid in nature and are not significantly affected by inflation. However, the rate of inflation affects our expenses, including employee compensation, communications and occupancy, which may not be readily recoverable through charges for services we provide to our clients. 65 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Risk Management Risks are an inherent part of our business and activities. Management of these risks is critical to our fiscal soundness and profitability. Our risk management processes are multi-faceted and require communication, judgment and knowledge of financial products and markets. We have a formal Enterprise Risk Management (“ERM”) program to assess and review aggregate risks across the firm. Our management takes an active role in the ERM process, which requires specific administrative and business functions to participate in the identification, assessment, monitoring and control of various risks. The results of this process are extensively documented and reported to executive management and the RJF Audit and Risk Committee of the Board of Directors. The principal risks related to our business activities are market, credit, liquidity, operational, model and regulatory and legal. Market risk Market risk is our risk of loss resulting from the impact of changes in market prices on our inventory, derivative and investment positions. We have exposure to market risk primarily through our broker-dealer trading operations and, to a lesser extent, through our banking operations. Our broker-dealer subsidiaries, primarily RJ&A, trade taxable and tax-exempt debt obligations and act as an active market maker in over-the-counter equity securities. In connection with these activities, we maintain inventories in order to ensure availability of securities and to facilitate client transactions. We also hold investments in MBS, residential mortgage-backed securities, CMOs and equity securities within RJ Bank’s available-for-sale securities portfolio, and also from time-to-time may hold SBA loan securitizations not yet transferred. Additionally, we hold certain ARS in a non-broker-dealer subsidiary of RJF. See Notes 2, 4, 5 and 6 of the Notes to Consolidated Financial Statements in this Form 10-K for fair value and other information regarding our trading inventories, derivatives and available-for-sale securities. Changes in value of our trading inventory may result from fluctuations in interest rates, credit spreads, equity prices, macroeconomic factors, asset liquidity and dynamic relationships among these factors. We manage our trading inventory by product type and have established trading divisions with responsibility for particular product types. Our primary method of controlling risk in our trading inventory is through the establishment and monitoring of risk-based limits and limits on the dollar amount of securities positions held overnight in inventory. A hierarchy of limits exists at multiple levels including firm, division, asset type (organized as trading desks, e.g., for OTC equities, corporate bonds, municipal bonds), asset sub-type (e.g., below-investment-grade positions) and individual trader. Position limits in trading inventory accounts are monitored on a daily basis. Consolidated position and exposure reports are prepared and distributed daily to senior management. Trading positions are carefully monitored for potential limit violations. Management likewise monitors inventory levels and trading results, as well as inventory aging, pricing, concentration and securities ratings. For our derivatives positions, which are composed primarily of interest rate swaps but include futures contracts and forward foreign exchange contracts, we monitor daily their exposure against established limits with respect to a number of factors, including interest rate, foreign exchange spot and forward rates, spread, ratio, basis and volatility risk. These derivative exposures are monitored both on a total portfolio basis and separately for each agreement for selected maturity periods. In the normal course of business, we enter into underwriting commitments. RJ&A and RJ Ltd., as a lead or co-lead manager or syndicate member in the underwriting deal, may be subject to market risk on any unsold shares issued in the offering to which we are committed. Risk exposure is controlled by limiting participation, the deal size or through the syndication process. Interest rate risk Trading activities We are exposed to interest rate risk as a result of our trading inventories (primarily comprised of fixed income instruments) in our Capital Markets segment. We actively manage the interest rate risk arising from our fixed income trading securities through the use of hedging strategies that involve U.S. Treasury securities and futures contracts, liquid spread products and derivatives. We monitor daily, the Value-at-Risk (“VaR”) for all of our trading portfolios. VaR is an appropriate statistical technique for estimating potential losses in trading portfolios due to typical adverse market movements over a specified time horizon with a suitable confidence level. We apply the Fed’s Market Risk Rule (“MRR”) for the purpose of calculating our capital ratios. The MRR, also known as the “Risk-Based Capital Guidelines: Market Risk” rule released by the Fed, OCC and FDIC, requires us to calculate VaR numbers for all of our trading portfolios, including fixed income, equity, foreign exchange and derivative instruments. To calculate VaR, we use historical simulation. This approach assumes that historical changes in market conditions, such as in interest rates and equity prices, are representative of future changes. The simulation is based on daily market data for the previous twelve 66 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis months. VaR is reported at a 99% confidence level for a one-day time horizon. Assuming that future market conditions change as they have in the past twelve months, we would expect to incur losses greater than those predicted by our one-day VaR estimates about once every 100 trading days, or about three times per year on average. For regulatory capital calculation purposes, we also report VaR numbers for a ten-day time horizon. The Fed’s MRR requires us to perform daily back testing procedures of our VaR model, whereby we compare each day’s projected VaR to its regulatory-defined daily trading losses, which exclude fees, commissions, reserves, net interest income and intraday trading. Based on these daily “ex ante” versus “ex post” comparisons, we determine whether the number of times that regulatory-defined daily trading losses exceed VaR is consistent with our expectations at a 99% confidence level. During the twelve months ended September 30, 2017, our regulatory-defined daily loss in our trading portfolios exceeded our predicted VaR once. The following table sets forth the high, low, and daily average VaR for all of our trading portfolios, including fixed income, equity, and derivative instruments, for the period and dates indicated: $ in thousands Daily VaR Year ended September 30, 2017 Period end VaR Daily average VaR High Low September 30, 2017 September 30, 2016 September 30, 2017 September 30, 2016 $ 2,952 $ 938 $ 1,427 $ 1,804 $ 1,827 $ 1,584 The modeling of the risk characteristics of trading positions involves a number of assumptions and approximations. While management believes that its assumptions and approximations are reasonable, there is no uniform industry methodology for estimating VaR, and different assumptions or approximations could produce materially different VaR estimates. As a result, VaR statistics are more reliable when used as indicators of risk levels and trends within a firm than as a basis for inferring differences in risk-taking across firms. Separately, RJF provides additional market risk disclosures to comply with the MRR. The results of the application of this market risk capital rule are available on our website under www.raymondjames.com/investor-relations/financial-report under “Market Risk Rule Disclosure.” Should markets suddenly become more volatile, actual trading losses may exceed VaR results presented on a single day and might accumulate over a longer time horizon, such as a number of consecutive trading days. Accordingly, management applies additional controls including position limits, a daily review of trading results, review of the status of aged inventory, independent controls on pricing, monitoring of concentration risk, review of issuer ratings and stress testing. We utilize stress testing to complement our VaR analysis so as to measure risk under historical and hypothetical adverse scenarios. During volatile markets we may choose to pare our trading inventories to reduce risk. As a part of our fixed income public finance operations, we enter into forward commitments to purchase GNMA or FNMA MBS which are issued on behalf of various state and local housing finance agencies. These activities result in exposure to interest rate risk. In order to hedge the interest rate risk to which we would otherwise be exposed between the date of the commitment and the date of sale of the MBS, we enter into to be announced (“TBA”) security contracts with investors for generic MBS securities at specific rates and prices to be delivered on settlement dates in the future. See Notes 2 and 17 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information regarding these activities. Banking operations RJ Bank maintains an earning asset portfolio that is comprised of cash, C&I loans, tax-exempt loans, SBL, and commercial and residential real estate loans, as well as MBS and CMOs (both of which are held in the available-for-sale securities portfolio), SBA loan securitizations and a trading portfolio of corporate loans. Those earning assets are primarily funded by client deposits. Based on its current earning asset portfolio, RJ Bank is subject to interest rate risk. During the year, RJ Bank has focused its interest rate risk analysis on the risk of market interest rates rising given the Federal Reserve Bank’s increases in short-term interest rates since December 2015. RJ Bank analyzes interest rate risk based on forecasted net interest income, which is the net amount of interest received and interest paid, and the net portfolio valuation, both in a range of interest rate scenarios. One of the objectives of RJ Bank’s Asset Liability Management Committee is to manage the sensitivity of net interest income to changes in market interest rates. This committee uses several measures to monitor and limit RJ Bank’s interest rate risk, including scenario analysis and economic value of equity. RJ Bank uses simulation models and estimation techniques to assess the sensitivity of the net interest income stream to movements in interest rates. To ensure that RJ Bank remains within its tolerances established for net interest income, a sensitivity analysis of net interest income to interest rate conditions is estimated under a variety of scenarios. The model estimates the sensitivity by calculating 67 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis interest income and interest expense in a dynamic balance sheet environment using current repricing, prepayment, and reinvestment of cash flow assumptions over a twelve month time horizon. Various interest rate scenarios are modeled in order to determine the effect those scenarios may have on net interest income. Scenarios presented include instantaneous interest rate shocks of up 100 and 200 basis points and down 100 basis points. While not presented, additional rate scenarios are performed including interest rate ramps and yield curve shifts that may more realistically mimic the speed of potential interest rate movements. RJ Bank also performs simulations on time horizons up to five years to assess longer term impacts to various interest rate scenarios. On a quarterly basis, RJ Bank tests expected model results to actual performance. Additionally, any changes made to key assumptions in the model are documented and approved by RJ Bank’s Asset Liability Management Committee. We utilize a hedging strategy using interest rate swaps as a result of RJ Bank’s asset and liability management process described above. For further information regarding this risk management objective, see the discussion of this hedging strategy in Note 2 and Note 6 of the Notes to Consolidated Financial Statements in this Form 10-K. The following table is an analysis of RJ Bank’s estimated net interest income over a 12 month period based on instantaneous shifts in interest rates (expressed in basis points) using RJ Bank’s own asset/liability model: Instantaneous changes in rate ($ in thousands) Net interest income +200 +100 0 -100 $655,668 $671,707 $684,104 $553,977 Projected change in net interest income (4.16)% (1.81)% — (19.02)% Refer to “Management’s Discussion and Analysis - Net Interest Analysis” within this Form 10-K, for a discussion of the impact that an increase in short-term interest rates could have on RJF’s operations. The following table shows the contractual maturities of RJ Bank’s loan portfolio at September 30, 2017, including contractual principal repayments. This table does not, however, include any estimates of prepayments. These prepayments could shorten the average loan lives and cause the actual timing of the loan repayments to differ significantly from those shown in the following table. Loan amounts in the table below exclude unearned income and deferred expenses. $ in thousands Loans held for sale Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Total loans held for investment Total loans Due in One year or less > One year – five years > 5 years Total — $ 36,030 $ 31,861 $ 67,891 114,443 — 546,414 — 1,662 2,383,183 3,045,702 3,045,702 $ 4,098,767 112,681 2,001,057 4,295 2,668 3,514 3,172,700 — 558,819 1,013,496 3,144,400 — 6,222,982 6,259,012 $ 7,889,415 7,921,276 $ 7,385,910 112,681 3,106,290 1,017,791 3,148,730 2,386,697 17,158,099 17,225,990 $ $ 68 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis The following table shows the distribution of the recorded investment of those RJ Bank loans that mature in more than one year between fixed and adjustable interest rate loans at September 30, 2017. Loan amounts in the table below exclude unearned income and deferred expenses. $ in thousands Loans held for sale Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Total loans held for investment Total loans Interest rate type Fixed Adjustable Total $ 3,593 $ 64,298 $ 67,891 1,700 — 44,181 1,017,791 230,816 3,514 1,298,002 7,269,767 112,681 2,515,695 — 2,916,252 — 12,814,395 $ 1,301,595 $ 12,878,693 $ 7,271,467 112,681 2,559,876 1,017,791 3,147,068 3,514 14,112,397 14,180,288 Contractual loan terms for C&I, CRE, CRE construction and residential mortgage loans may include an interest rate floor and/or fixed interest rates for a certain period of time, which would impact the timing of the interest rate reset for the respective loan. See the discussion within the “Management’s Discussion and Analysis - Credit Risk - Risk Monitoring process” section of this Form 10-K for additional information regarding RJ Bank’s interest-only residential mortgage loan portfolio. In our available-for-sale portfolio, we hold primarily fixed-rate agency MBS and CMOs which were carried at fair value in our Consolidated Statements of Financial Condition at September 30, 2017 with changes in the fair value of the portfolio recorded through “Other comprehensive income” in our Consolidated Statements of Income and Comprehensive Income. At September 30, 2017, our portfolio had a fair value of $2.08 billion with a weighted-average yield of 1.94% and average expected duration of 3 years. See Note 5 in the Notes to Consolidated Financial Statements for additional information. Other We hold ARS, which are long-term variable rate securities tied to short-term interest rates, that are accounted for as available-for-sale and are carried at fair value on our Consolidated Statements of Financial Condition. As short-term interest rates rise, due to the variable nature of the penalty interest rate provisions embedded in most of these securities in the event auctions fail to set the security’s interest rate, then a penalty rate that is specified in the security increases. These penalty rates are based upon a stated interest rate spread over what is typically a short-term base interest rate index. Changes in interest rates impact the fair value as we estimate that at some level of increase in short-term interest rates, issuers of the securities will have the economic incentive to refinance (and thus prepay) the securities. The faster and steeper short-term interest rates rise, the earlier prepayments will likely occur and the higher the fair value of the security. See Notes 2 and 4 of the Notes to Consolidated Financial Statements in this Form 10-K for additional information on the fair value of these securities. Equity price risk We are exposed to equity price risk as a consequence of making markets in equity securities. Our broker-dealer activities are primarily client-driven, with the objective of meeting clients’ needs while earning a trading profit to compensate for the risk associated with carrying inventory. We attempt to reduce the risk of loss inherent in our inventory of equity securities by monitoring those security positions throughout each day and establishing position limits. In addition, our private equity investments may be impacted by equity prices. Foreign exchange risk We are subject to foreign exchange risk due to our investments in foreign subsidiaries as well as transactions and resulting balances denominated in a currency other than the U.S. dollar. 69 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Investments in foreign subsidiaries RJ Bank has an investment in a Canadian subsidiary, resulting in foreign exchange risk. To mitigate this risk, RJ Bank utilizes short- term, forward foreign exchange contracts. These derivative agreements are primarily accounted for as net investment hedges in the consolidated financial statements. See Notes 2 and 6 of the Notes to Consolidated Financial Statements in this Form 10-K for further information regarding these derivative contracts. We have foreign exchange risk in our investment in RJ Ltd. of CDN $340 million at September 30, 2017, which is not hedged. Foreign exchange gains/losses related to this investment are primarily reflected in other comprehensive income/(loss) (“OCI”) on our Consolidated Statements of Income and Comprehensive Income. See Note 18 of the Notes to Consolidated Financial Statements in this Form 10-K for further information regarding all of our components of OCI. We also have foreign exchange risk associated with our investments in subsidiaries located in the United Kingdom, France and Germany. These investments are not hedged and we do not believe we have material foreign exchange risk either individually, or in the aggregate, pertaining to these subsidiaries. Transactions and resulting balances denominated in a currency other than the U.S. dollar We are subject to foreign exchange risk due to our holdings of cash and certain other assets and liabilities resulting from transactions denominated in a currency other than the U.S. dollar. Any currency related gains/losses arising from these foreign currency denominated balances are reflected in “Other revenues” in our Consolidated Statements of Income and Comprehensive Income. The foreign exchange risk associated with a portion of such transactions and balances denominated in foreign currency are mitigated utilizing short-term, forward foreign exchange contracts. Such derivatives are not designated hedges and therefore the related gains/losses associated with these contracts are included in “Other revenues” in our Consolidated Statements of Income and Comprehensive Income. See Note 6 of the Notes to Consolidated Financial Statements in this Form 10-K for information regarding our derivative contracts. Credit risk Credit risk is the risk of loss due to adverse changes in a borrower’s, issuer’s or counterparty’s ability to meet its financial obligations under contractual or agreed upon terms. The nature and amount of credit risk depends on the type of transaction, the structure and duration of that transaction, and the parties involved. Credit risk is an integral component of the profit assessment of lending and other financing activities. We are engaged in various trading and brokerage activities in which our counterparties primarily include broker-dealers, banks and other financial institutions. We are exposed to risk that these counterparties may not fulfill their obligations. The risk of default depends on the creditworthiness of the counterparty and/or the issuer of the instrument. We manage this risk by imposing and monitoring individual and aggregate position limits within each business segment for each counterparty, conducting regular credit reviews of financial counterparties, reviewing security and loan concentrations, holding and calculating the fair value of collateral on certain transactions and conducting business through clearing organizations, which may guarantee performance. Our client activities involve the execution, settlement, and financing of various transactions on behalf of our clients. Client activities are transacted on either a cash or margin basis. Credit exposure results from client margin accounts, which are monitored daily and are collateralized. We monitor exposure to industry sectors and individual securities and perform analysis on a regular basis in connection with our margin lending activities. We adjust our margin requirements if we believe our risk exposure is not appropriate based on market conditions. In addition, when clients execute a purchase, we are at some risk that the client will renege on the trade. If this occurs, we may have to liquidate the position at a loss. However, most private clients have available funds in the account before the trade is executed. We offer loans to financial advisors and certain other key revenue producers, primarily for recruiting, transitional cost assistance and retention purposes. We have credit risk and may incur a loss in the event that such borrower declares bankruptcy or is no longer affiliated with us. Historically, such losses have not been significant due to our strong advisor retention and successful collection efforts. We are subject to concentration risk if we hold large positions, extend large loans to, or have large commitments with a single counterparty, borrower, or group of similar counterparties or borrowers (e.g., in the same industry). Securities purchased under agreements to resell consist primarily of securities issued by the U.S. government or its agencies. Receivables from and payables to clients and securities borrow and lending activities are conducted with a large number of clients and counterparties and potential concentration is carefully monitored. Inventory and investment positions taken and commitments made, including underwritings, may involve exposure to individual issuers and businesses. We seek to limit this risk through careful review of the underlying business and the use of limits 70 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis established by senior management, taking into consideration factors including the financial strength of the counterparty, the size of the position or commitment, the expected duration of the position or commitment and other positions or commitments outstanding. ARS held by a non-broker-dealer subsidiary of RJF is impacted by the credit worthiness of the ARS issuer. See Note 5 of the Notes to Consolidated Financial Statements in this Form 10-K for more information. The Bank has substantial C&I, CRE, tax-exempt, SBL and residential mortgage loan portfolios. A significant downturn in the overall economy, deterioration in real estate values or a significant issue within any sector or sectors where RJ Bank has a concentration could result in large provisions for loan losses and/or charge-offs. RJ Bank’s strategy for credit risk management includes well-defined credit policies, uniform underwriting criteria, and ongoing risk monitoring and review processes for all corporate, tax-exempt, residential and SBL credit exposures. The strategy also includes diversification on a geographic, industry and customer level, regular credit examinations and management reviews of all corporate and tax-exempt loans as well as individual delinquent residential loans. The credit risk management process also includes an annual independent review of the credit risk monitoring process that performs assessments of compliance with credit policies, risk ratings, and other critical credit information. RJ Bank seeks to identify potential problem loans early, record any necessary risk rating changes and charge-offs promptly and maintain appropriate reserve levels for probable inherent losses. RJ Bank utilizes a comprehensive credit risk rating system to measure the credit quality of individual corporate and tax-exempt loans and related unfunded lending commitments, including the probability of default and/or loss given default of each corporate and tax-exempt loan, and commitment outstanding. For its SBL and residential mortgage loans, RJ Bank utilizes the credit risk rating system used by bank regulators in measuring the credit quality of each homogeneous class of loans. RJ Bank’s allowance for loan losses methodology is described in Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K. As RJ Bank’s loan portfolio is segregated into six portfolio segments, likewise, the allowance for loan losses is segregated by these same segments. The risk characteristics relevant to each portfolio segment are as follows: C&I: Loans in this segment are made to businesses and are generally secured by all assets of the business. Repayment is expected from the cash flows of the respective business. Unfavorable economic and political conditions, including the resultant decrease in consumer or business spending, may have an adverse effect on the credit quality of loans in this segment. CRE: Loans in this segment are primarily secured by income-producing properties. For owner-occupied properties, the cash flows are derived from the operations of the business, and the underlying cash flows may be adversely affected by the deterioration in the financial condition of the operating business. The underlying cash flows generated by non-owner-occupied properties may be adversely affected by increased vacancy and rental rates, which are monitored on a quarterly basis. Adverse developments in either of these areas may have a negative effect on the credit quality of loans in this segment. CRE construction: Loans in this segment have similar risk characteristics of loans in the CRE segment as described above. In addition, project budget overruns and performance variables related to the contractor and subcontractors may affect the credit quality of loans in this segment. With respect to commercial construction of residential developments, there is also the risk that the builder has a geographical concentration of developments. Adverse developments in all of these areas may significantly affect the credit quality of the loans in this segment. Tax-exempt: Loans in this segment are made to governmental and nonprofit entities and are generally secured by a pledge of revenue and, in some cases, by a security interest in or a mortgage on the asset being financed. For loans to governmental entities, repayment is expected from a pledge of certain revenues or taxes. For nonprofit entities, repayment is expected from revenues which may include fundraising proceeds. These loans are subject to demographic risk, therefore much of the credit assessment of tax-exempt loans is driven by the entity’s revenue base and general economic environment. Adverse developments in either of these areas may have a negative effect on the credit quality of loans in this segment. Residential mortgage (includes home equity loans/lines): All of RJ Bank’s residential mortgage loans adhere to stringent underwriting parameters pertaining to credit score and credit history, debt-to-income ratio of borrower, loan-to-value (“LTV”), and combined LTV (including second mortgage/home equity loans). RJ Bank does not originate or purchase option adjustable rate mortgage (“ARM”) loans with negative amortization, reverse mortgages, or other types of non-traditional loan products. Loans with deeply discounted teaser rates are not originated or purchased. All loans in this segment are collateralized by residential real estate and repayment is primarily dependent on the credit quality of the individual borrower. A decline in the strength of the economy, particularly unemployment rates and housing prices, among other factors, could have a significant effect on the credit quality of loans in this segment. 71 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis SBL: Loans in this segment are secured by marketable securities at advance rates consistent with industry standards. These loans are monitored daily for adherence to LTV guidelines and when a loan exceeds the required LTV, a collateral call is issued. Past due loans are minimal as any past due amounts result in a notice to the client for payment or the potential sale of securities which will bring the loan current and may bring the loan within the prescribed LTV guidelines. In evaluating credit risk, RJ Bank considers trends in loan performance, the level of allowance coverage relative to similar banking institutions, industry or customer concentrations, the loan portfolio composition and macroeconomic factors. Retail sales continue to be sluggish and credit quality trends, while improved in some sectors, remain somewhat tenuous. There also continue to be concerns over the energy sector as well as ongoing uncertainty in the healthcare sector in regard to the status of the Patient Protection and Affordable Care Act. These factors have a potentially negative impact on loan performance and net charge-offs. However, during fiscal year 2017, corporate borrowers have continued to access the markets for new equity and debt. Several factors were taken into consideration in evaluating the allowance for loan losses at September 30, 2017, including the risk profile of the portfolios, net charge-offs during the period, the level of nonperforming loans, and delinquency ratios. RJ Bank also considered the uncertainty related to certain industry sectors and the extent of credit exposure to specific borrowers within the portfolio. Finally, RJ Bank considered current economic conditions that might impact the portfolio. RJ Bank determined the allowance that was required for specific loan grades based on relative risk characteristics of the loan portfolio. On an ongoing basis, RJ Bank evaluates its methods for determining the allowance for each class of loans and makes enhancements it considers appropriate. There was no material change in RJ Bank’s methodology for determining the allowance for loan losses during the twelve months ended September 30, 2017. Changes in the allowance for loan losses of RJ Bank were as follows: $ in thousands 2017 2016 2015 2014 2013 Allowance for loan losses, beginning of year $ 197,378 $ 172,257 $ 147,574 $ 136,501 $ 147,541 For the year ended September 30, Provision for loan losses Charge-offs: C&I loans CRE loans Residential mortgage loans Total charge-offs Recoveries: C&I loans CRE loans Residential mortgage loans Total recoveries Net (charge-offs)/recoveries Foreign exchange translation adjustment Allowance for loan losses, end of year 12,987 28,167 23,570 13,565 2,565 (26,088) — (918) (27,006) 340 5,013 1,001 6,354 (20,652) 729 (2,956) — (1,470) (4,426) — — 1,417 1,417 (3,009) (37) (1,191) — (1,667) (2,858) 611 3,773 1,231 5,615 2,757 (1,644) (1,845) (16) (2,015) (3,876) 16 80 2,033 2,129 (1,747) (745) $ 190,442 $ 197,378 $ 172,257 $ 147,574 $ (813) (9,599) (7,025) (17,437) 117 1,680 2,331 4,128 (13,309) (296) 136,501 Allowance for loan losses to total bank loans outstanding 1.11% 1.30% 1.32% 1.33% 1.52% The primary factor resulting in the decreased provision as compared to fiscal 2016 was significantly lower C&I loan growth during fiscal 2017, which has higher allowance percentages, and the impact of higher growth in the residential mortgage, securities-based and tax-exempt loan portfolios, which have lower allowance percentages. This positive impact was partially offset by additional provision during the current year for C&I and CRE loans in specific industry sectors. Reflecting this change in loan portfolio mix and an overall improvement in credit quality, the total allowance for loan losses to total bank loans outstanding declined to 1.11% at September 30, 2017 from 1.30% at September 30, 2016. 72 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis The following table presents net loan (charge-offs)/recoveries and the percentage of net loan (charge-offs)/recoveries to the average outstanding loan balances by loan portfolio segment: $ in thousands C&I loans CRE loans Residential mortgage loans Total $ in thousands C&I loans CRE loans Residential mortgage loans Total For the year ended September 30, 2017 2016 2015 Net loan (charge-off)/ recovery amount % of avg. outstanding loans Net loan (charge-off)/ recovery amount % of avg. outstanding loans Net loan (charge-off)/ recovery amount % of avg. outstanding loans $ $ (25,748) 5,013 83 (20,652) 0.35% $ 0.18% — (2,956) 0.04% $ — (53) — — 0.13% $ (3,009) 0.02% $ (580) 3,773 (436) 2,757 0.01% 0.22% 0.02% 0.02% For the year ended September 30, 2014 2013 Net loan (charge-off)/ recovery amount % of avg. outstanding loans Net loan (charge-off)/ recovery amount % of avg. outstanding loans $ $ (1,829) 0.03% $ 64 18 — — (696) (7,919) (4,694) (1,747) 0.02% $ (13,309) 0.01% 0.73% 0.27% 0.15% The level of charge-off activity is a factor that is considered in evaluating the potential for severity of future credit losses. Net charge- offs during fiscal 2017 increased $18 million as compared to the prior year, driven by the resolution of one C&I loan which resulted in a significant charge-off during fiscal 2017. The tables below presents the nonperforming loans balance and total allowance for loan losses balance as of the period presented: $ in thousands Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Total 2017 September 30, 2016 2015 Nonperforming loans Allowance for loan losses Nonperforming loans Allowance for loan losses Nonperforming loans Allowance for loan losses $ 5,221 $ — — — 33,749 — $ 38,970 $ (119,901) $ (1,421) (41,749) (6,381) (16,691) (4,299) (190,442) $ 35,194 $ (137,701) $ — $ — 4,230 — 41,783 — (1,614) (36,533) (4,100) (12,664) (4,766) — 4,796 — 47,823 — 81,207 $ (197,378) $ 52,619 $ (117,623) (2,707) (30,486) (5,949) (12,526) (2,966) (172,257) Total nonperforming loans as a % of RJ Bank total loans 0.23% 0.53% 0.40% $ in thousands Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Total September 30, 2014 2013 Nonperforming loans Allowance for loan losses Nonperforming loans Allowance for loan losses $ — $ (103,179) $ — 18,876 — 61,789 — (1,594) (25,022) (1,380) (14,350) (2,049) $ 89 — 25,512 — 76,357 — $ 80,665 $ (147,574) $ 101,958 $ (95,994) (1,000) (19,266) — (19,126) (1,115) (136,501) Total nonperforming loans as a % of RJ Bank total loans 0.73% 1.14% 73 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis The level of nonperforming loans is another indicator of potential future credit losses. The amount of nonperforming loans decreased $42 million during the year ended September 30, 2017, due to a $30 million decrease in nonperforming C&I loans, an $8 million decrease in nonperforming residential mortgage loans and a $4 million decrease in nonperforming CRE loans. Included in nonperforming residential mortgage loans are $31 million of loans for which $15 million in charge-offs were previously recorded, resulting in less exposure within the remaining balance. The nonperforming loan balances above exclude $14 million, $14 million, $15 million, $14 million and $10 million as of September 30, 2017, 2016, 2015, 2014 and 2013 respectively, of residential troubled debt restructurings (“TDR”) which were returned to accrual status in accordance with our policy. Loan underwriting policies A component of RJ Bank’s credit risk management strategy is conservative, well-defined policies and procedures. RJ Bank’s underwriting policies for the major types of loans are described below. SBL and residential mortgage loan portfolios RJ Bank’s residential mortgage loan portfolio consists of first mortgage loans originated by RJ Bank via referrals from our PCG financial advisors and the general public as well as first mortgage loans purchased by RJ Bank. All of RJ Bank’s residential mortgage loans adhere to strict underwriting parameters pertaining to credit score and credit history, debt-to-income ratio of the borrower, LTV, and combined LTV (including second mortgage/home equity loans). As of September 30, 2017, approximately 80% of the residential loans were fully documented loans to industry standards and 96% of the residential mortgage loan portfolio consisted of owner-occupant borrowers (80% for their primary residences and 20% for second home residences). Approximately 20% of the first lien residential mortgage loans were ARMs with interest-only payments based on a fixed rate for an initial period of the loan, typically five to seven years, then become fully amortizing, subject to annual and lifetime interest rate caps. A significant portion of our originated 15 or 30- year fixed-rate mortgage loans are sold in the secondary market. RJ Bank’s SBL portfolio is comprised of loans fully collateralized by client’s marketable securities and represented 14% of RJ Bank’s total loan portfolio as of September 30, 2017. The underwriting policy for RJ Bank’s SBL primarily includes a review of collateral, including LTV, with a limited review of repayment history. While RJ Bank has chosen not to participate in any government-sponsored loan modification programs, its loan modification policy does take into consideration some of the programs’ parameters and supports every effort to assist borrowers within the guidelines of safety and soundness. In general, RJ Bank considers the qualification terms outlined in the government-sponsored programs as well as the affordability test and other factors. RJ Bank retains flexibility to determine the appropriate modification structure and required documentation to support the borrower’s current financial situation before approving a modification. Short sales are also used by RJ Bank to mitigate credit losses. Corporate and tax-exempt loan portfolios RJ Bank’s corporate and tax-exempt loan portfolios were comprised of approximately 500 borrowers, the majority of which are underwritten, managed and reviewed at our corporate headquarters location, which facilitates close monitoring of the portfolio by credit risk personnel, relationship officers and senior RJ Bank executives. RJ Bank’s corporate loan portfolio is diversified among a number of industries in both the U.S. and Canada and comprised of project finance real estate loans, commercial lines of credit and term loans, the majority of which are participations in Shared National Credit (“SNC”) or other large syndicated loans, and tax-exempt loans. RJ Bank is sometimes involved in the syndication of the loan at inception and some of these loans have been purchased in the secondary trading markets. The remainder of the corporate loan portfolio is comprised of smaller participations and direct loans. There are no subordinated loans or mezzanine financings in the corporate loan portfolio. RJ Bank’s tax-exempt loans are long-term loans to governmental and nonprofit entities. These loans generally have lower overall credit risk, but are subject to other risks that are not usually present with corporate clients, including the risk associated with the constituency served by a local government and the risk in ensuring an obligation has appropriate tax treatment. Regardless of the source, all corporate and tax-exempt loans are independently underwritten to RJ Bank credit policies and are subject to approval by a loan committee, and credit quality is monitored on an on-going basis by RJ Bank’s lending staff. RJ Bank credit policies include criteria related to LTV limits based upon property type, single borrower loan limits, loan term and structure parameters (including guidance on leverage, debt service coverage ratios and debt repayment ability), industry concentration limits, secondary sources of repayment, municipality demographics, and other criteria. A large portion of RJ Bank’s corporate loans are to borrowers in industries in which we have expertise, through coverage provided by our Capital Markets research analysts. More than half of RJ Bank’s corporate borrowers are public companies. RJ Bank’s corporate loans are generally secured by all assets of the borrower, in 74 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis some instances are secured by mortgages on specific real estate, and with respect to tax-exempt loans, are generally secured by a pledge of revenue. In a limited number of transactions, loans in the portfolio are extended on an unsecured basis. In addition, all corporate and tax-exempt loans are subject to RJ Bank’s regulatory review. Risk monitoring process Another component of the credit risk strategy at RJ Bank is the ongoing risk monitoring and review processes for all residential, SBL, corporate and tax-exempt credit exposures, as well as our rigorous processes to manage and limit credit losses arising from loan delinquencies. There are various other factors included in these processes, depending on the loan portfolio. SBL and residential mortgage loans The marketable collateral securing RJ Bank’s SBL is monitored on a daily basis. Collateral adjustments are made by the borrower as necessary to ensure RJ Bank’s loans are adequately secured, resulting in minimizing its credit risk. Collateral calls have been minimal relative to our SBL portfolio with no losses incurred to date. We track and review many factors to monitor credit risk in RJ Bank’s residential mortgage loan portfolio. The qualitative factors include, but are not limited to: loan performance trends, loan product parameters and qualification requirements, borrower credit scores, occupancy (i.e., owner-occupied, second home or investment property), level of documentation, loan purpose, geographic concentrations, average loan size, loan policy exceptions and updated LTV ratios. These qualitative measures, while considered and reviewed in establishing the allowance for loan losses, have not resulted in any material quantitative adjustments to RJ Bank’s historical loss rates. RJ Bank obtains the most recently available information (generally updated every six months) to estimate current LTV ratios on the individual loans in the performing residential mortgage loan portfolio. Current LTV ratios are estimated based on the initial appraisal obtained at the time of origination, adjusted using relevant market indices for housing price changes that have occurred since origination. The value of the homes could vary from actual market values due to change in the condition of the underlying property, variations in housing price changes within current valuation indices and other factors. At September 30, 2017, the average estimated LTV was 53% for the total residential mortgage loan portfolio. Residential mortgage loans with estimated LTVs in excess of 100% represent much less than 1% of the residential mortgage loan portfolio as of September 30, 2017. Credit risk management considers this data in conjunction with delinquency statistics, loss experience and economic circumstances to establish appropriate allowance for loan losses for the residential mortgage loan portfolio. At September 30, 2017, loans over 30 days delinquent (including nonperforming loans) decreased to 0.73% of residential mortgage loans outstanding, compared to 1.20% over 30 days delinquent at September 30, 2016. Additionally, our September 30, 2017 percentage compares favorably to the national average for over 30 day delinquencies of 4.05% as most recently reported by the Fed. RJ Bank’s significantly lower delinquency rate as compared to its peers is the result of our uniform underwriting policies, the lack of subprime loans and the limited amount of non-traditional loan products. The following table presents a summary of delinquent residential mortgage loans, which is comprised of loans which are two or more payments past due as well as loans in the process of foreclosure. $ in thousands September 30, 2017 Residential mortgage loans: First mortgage loans Home equity loans/lines Total residential mortgage loans September 30, 2016 Residential mortgage loans: First mortgage loans Home equity loans/lines Total residential mortgage loans Amount of delinquent residential loans Delinquent residential loans as a percentage of outstanding loan balances 30-89 days 90 days or more Total 30-89 days 90 days or more Total $ $ $ $ 3,061 248 3,309 3,950 — 3,950 $ $ $ $ $ $ $ $ 19,823 18 19,841 25,429 20 25,449 75 22,884 266 23,150 29,379 20 29,399 0.10% 0.91% 0.10% 0.16 % — 0.16 % 0.63% 0.07% 0.63% 1.05 % 0.10 % 1.04 % 0.73% 0.98% 0.73% 1.21 % 0.10 % 1.20 % RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis To manage and limit credit losses, we maintain a rigorous process to manage our loan delinquencies. With all residential first mortgages serviced by a third party, the primary collection effort resides with the servicer. RJ Bank personnel direct and actively monitor the servicers’ efforts through extensive communications regarding individual loan status changes and requirements of timely and appropriate collection or property management actions and reporting, including management of third parties used in the collection process (appraisers, attorneys, etc.). Additionally, every residential mortgage loan over 60 days past due is reviewed by RJ Bank personnel monthly and documented in a written report detailing delinquency information, balances, collection status, appraised value, and other data points. RJ Bank senior management meets monthly to discuss the status, collection strategy and charge-off/write-down recommendations on every residential mortgage loan over 60 days past due. Updated collateral valuations are obtained for loans over 90 days past due and charge-offs are taken on individual loans based on these valuations. Credit risk is also managed by diversifying the residential mortgage portfolio. The geographic concentrations (top five states) of RJ Bank’s one-to-four family residential mortgage loans are as follows: September 30, 2017 September 30, 2016 Loans outstanding as a % of RJ Bank total residential mortgage loans Loans outstanding as a % of RJ Bank total loans Loans outstanding as a % of RJ Bank total residential mortgage loans Loans outstanding as a % of RJ Bank total loans CA FL TX NY CO 23.8% 18.9% 7.8% 6.8% 3.4% 4.4% 3.5% 1.4% 1.3% 0.6% CA FL TX NY IL 24.3% 18.1% 6.8% 5.3% 3.5% 3.9% 2.9% 1.1% 0.8% 0.6% Loans where borrowers may be subject to payment increases include adjustable rate mortgage loans with terms that initially require payment of interest only. Payments may increase significantly when the interest-only period ends and the loan principal begins to amortize. At September 30, 2017 and 2016, these loans totaled $683 million and $308 million, respectively, or approximately 20% and 10% of the residential mortgage portfolio, respectively. At September 30, 2017, the balance of amortizing, former interest-only, loans totaled $426 million. The weighted average number of years before the remainder of the loans, which were still in their interest-only period at September 30, 2017, begins amortizing is 6.9 years. A component of credit risk management for the residential portfolio is the LTV and borrower credit score at origination or purchase. The most recent weighted-average LTV/FICO scores at origination of RJ Bank’s residential first mortgage loan portfolio are as follows: Residential first mortgage loan weighted-average LTV/FICO Corporate and tax-exempt loans September 30, 2017 September 30, 2016 65%/758 65%/760 Credit risk in RJ Bank’s corporate and tax-exempt loan portfolios are monitored on an individual loan basis for trends in borrower operating performance, payment history, credit ratings, collateral performance, loan covenant compliance, semi-annual SNC exam results, municipality demographics and other factors including industry performance and concentrations. As part of the credit review process the loan grade is reviewed at least quarterly to confirm the appropriate risk rating for each credit. The individual loan ratings resulting from the SNC exams are incorporated in RJ Bank’s internal loan ratings when the ratings are received and if the SNC rating is lower on an individual loan than RJ Bank’s internal rating, the loan is downgraded. While RJ Bank considers historical SNC exam results in its loan ratings methodology, differences between the SNC exam and internal ratings on individual loans typically arise due to subjectivity of the loan classification process. These differences may result in additional provision for loan losses in periods when SNC exam results are received. See Note 2 of the Notes to Consolidated Financial Statements in this Form 10-K, specifically the “Bank loans, net” section, for additional information on RJ Bank’s allowance for loan loss policies. Other than loans classified as nonperforming, the amount of loans that were delinquent greater than 30 days was not significant at September 30, 2017. 76 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis Credit risk is also managed by diversifying the corporate loan portfolio. RJ Bank’s corporate loan portfolio does not contain a significant concentration in any single industry. The industry concentrations (top five categories) of RJ Bank’s corporate loans are as follows: September 30, 2017 September 30, 2016 Loans outstanding as a % of RJ Bank total corporate loans Loans outstanding as a % of RJ Bank total loans Loans outstanding as a % of RJ Bank total corporate loans Loans outstanding as a % of RJ Bank total loans Office (real estate) Retail real estate Power & infrastructure Consumer products and services Hospitality 5.9% 5.3% 5.3% 5.2% 4.7% 4.0% 3.6% 3.6% 3.5% 3.2% Office (real estate) Hospitality Consumer products and services Retail real estate Power & infrastructure 5.6% 5.2% 5.0% 4.6% 4.6% 4.0% 3.7% 3.6% 3.3% 3.3% Liquidity risk See the section entitled “Liquidity and capital resources” in Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations, in this Form 10-K for more information regarding our liquidity and how we manage liquidity risk. Operational risk Operational risk generally refers to the risk of loss resulting from our operations, including, but not limited to, business disruptions, improper or unauthorized execution and processing of transactions, deficiencies in our technology or financial operating systems and inadequacies or breaches in our control processes including cyber security incidents (see Item 1A, Risk Factors in this report for a discussion of certain cyber security risks). We operate different businesses in diverse markets and are reliant on the ability of our employees and systems to process a large number of transactions. These risks are less direct than credit and market risk, but managing them is critical, particularly in a rapidly changing environment with increasing transaction volumes and complexity. In the event of a breakdown or improper operation of systems or improper action by employees, we could suffer financial loss, regulatory sanctions and damage to our reputation. In order to mitigate and control operational risk, we have developed and continue to enhance specific policies and procedures that are designed to identify and manage operational risk at appropriate levels throughout the organization and within such departments as Accounting, Operations, Information Technology, Legal, Compliance, Risk Management and Internal Audit. These control mechanisms attempt to ensure that operational policies and procedures are being followed and that our various businesses are operating within established corporate policies and limits. Business continuity plans exist for critical systems, and redundancies are built into the systems as deemed appropriate. We have an Operational Risk Management Committee (comprised of members of senior management), which reviews and addresses operational risks across our businesses. The committee establishes, and from time-to-time will reassess, risk appetite levels for major operational risks, monitors operating unit performance for adherence to defined risk tolerances, and establishes policies for risk management at the enterprise level. As more fully described in the discussion of our business technology risks included in various risk factors presented in Item 1A: Risk Factors in this report, despite our implementation of protective measures and endeavoring to modify them as circumstances warrant, our computer systems, software and networks may be vulnerable to human error, natural disasters, power loss, spam attacks, unauthorized access, distributed denial of service attacks, computer viruses and other malicious code and other events that could have an impact on the security and stability of our operations. Notwithstanding the precautions we take, if one or more of these events were to occur, this could jeopardize the information we confidentially maintain, including that of our clients and counterparties, which is processed, stored in and transmitted through our computer systems and networks, or otherwise cause interruptions or malfunctions in our operations or the operations of our clients or counterparties. To-date, we have not experienced any material losses relating to cyberattacks or other information security breaches; however, there can be no assurances that we will not suffer such losses in the future. Model Risk Model risk refers to the possibility of unintended business outcomes arising from the design, implementation or use of models. Models are used throughout the firm for a variety of purposes such as the valuation of financial instruments, assessing risk, stress testing, and to assist in the making of business decisions. Model risk includes the potential risk that management makes incorrect decisions based upon either incorrect model results or incorrect understanding and use of model results. Model risk may also occur when model output 77 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis experiences a deviation from the expected result. Model risk can result in significant financial loss, inaccurate financial or regulatory reporting, misaligned business strategies or damage to our reputation. Model Risk Management (MRM) is a separate department within our Risk Management department and is independent of model owners, users, and developers. Our model risk management framework consists primarily of model governance, maintaining the firm- wide model inventory, validating and approving all models across the firm, and on-going monitoring. Results of validations and issues identified are reported to the ERM Committee and RJF Audit and Risk Committee of the Board of Directors. MRM assumes responsibility for the independent and effective challenge of model completeness, integrity and design based on intended use. Regulatory and legal risk We have comprehensive procedures addressing regulatory capital requirements, sales and trading practices, use of and safekeeping of client funds, extension of credit, collection activities, money laundering and record keeping. We have designated Anti-Money Laundering (“AML”) Officers in each of our subsidiaries who monitor compliance with regulations adopted under the Patriot Act. Compliance with the DOL Rule, reliance on the BIC Exemption and the Principal Transactions Exemption, and addressing any amendments to the DOL Rule or other new regulations establishing a fiduciary duty or heightened standard of care will require us to incur increased legal, compliance and information technology costs. In addition, we may face enhanced legal risks. Refer to the “Regulation” section of Item 1 in this Form 10-K for a discussion of the DOL Rule. We act as an underwriter or selling group member in both equity and fixed income product offerings. Particularly when acting as lead or co-lead manager, we have financial and legal exposure. To manage this exposure, a committee of senior executives review proposed underwriting commitments to assess the quality of the offering and the adequacy of our due diligence investigation. A Compliance and Standards Committee comprised of senior executives meets monthly to consider policy issues. The committee reviews material client or customer complaints and litigation, as well as issues in operating departments, for the purpose of identifying issues that present risk exposure to either us or our customers. The committee adopts policies to address these issues and disseminates such policies throughout our operations. A Quality of Markets Committee meets regularly to monitor the best execution activities of our trading departments as they relate to customer orders. This committee is comprised of representatives from the OTC Trading, Listed Trading, Options, Municipal Trading, Taxable Trading, Compliance and Legal Departments and is under the direction of one of our senior officers. This committee reviews reports from the departments listed above and recommends action when necessary. Our major business units have compliance departments that are responsible for regularly reviewing and revising compliance and supervisory procedures to conform to changes in applicable regulations. Our banking activities are highly regulated and are subject to changes in banking laws and regulations, including unanticipated rulings. Over the past several years we have experienced the rapid introduction of significant new regulatory programs or changes affecting consumer protection and disclosure requirements, financial reporting and regulatory restructuring. We closely monitor these regulatory developments and strive to ensure that our compliance is timely. See the further discussion of our risks associated with regulations, including the Dodd-Frank Act, in Item 1A, “Risk Factors” within this report. The periodic examination of our banking and broker-dealer operations by various regulators has expanded in scope and reflects a heightened level of scrutiny of financial services entities. We continue to incur costs to support these reviews, and we continuously evaluate and implement changes to our processes and procedures to maintain compliance with the regulations applicable to our businesses. Given this environment, we cannot predict the impact that periodic examinations by one or more of our regulators could have on our future costs or results of operations. Legal risk includes the risk of PCG client claims, the possibility of sizable adverse legal judgments, exposure to pre-closing date litigation matters of Morgan Keegan in the event that Regions fails to honor its indemnification obligations (see Item 3 Legal Proceedings and Note 17 of the Notes to Consolidated Financial Statements in this Form 10-K for further discussion of the Regions indemnification for such matters) and non-compliance with applicable legal and regulatory requirements. We are generally subject to extensive regulation in the different jurisdictions in which we conduct business. Regulatory oversight of the financial services industry has become increasingly demanding in recent years and we, as well as other financial services firms, have been directly affected by this increased regulatory scrutiny. 78 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Management's Discussion and Analysis We have and will continue to devote significant resources to the expansion and support of our risk management, legal and compliance frameworks, including our AML program. We have significantly increased the number of associates dedicated to risk and compliance, expanded training for our associates and continue to invest in technology to support these functions, including implementation of a leading AML software solution. All of these activities allow us to increase our monitoring and detection of suspicious and reportable activities. We maintain a number of private equity investments, some of which meet the definition of covered funds under the Volcker Rule. The conformance period for compliance with the rule with respect to investments in covered funds was July 2017; however, banking entities were able to apply for an extension to provide up to an additional five years to conform investments in certain illiquid funds. The majority of our covered fund investments meet the criteria to be considered an illiquid fund under the Volcker Rule and we received approval from the Fed to continue to hold such investments until July 2022. The extension of the conformance deadline provides us with additional time to realize the value of these investments in due course and to execute appropriate strategies to comply with the Volcker Rule at such time. Our current focus is on the divestiture of our existing portfolio. We have a number of outstanding claims resulting from, among other reasons, market conditions. While these claims may not be the result of any wrongdoing, we do, at a minimum, incur costs associated with investigating and defending against such claims. See the further discussion of our accounting policy regarding such matters in the loss provisions arising from legal proceedings section of “Critical Accounting Estimates” contained in Item 7, “Management’s Discussion of Analysis of Financial Condition and Results of Operations” and in Note 2 of our Notes to Consolidated Financial Statements within this Form 10-K. Item 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK See Item 7 “Management’s Discussion and Analysis of Financial Condition and Results of Operations - Risk Management” in this Form 10-K for our quantitative and qualitative disclosures about market risk. 79 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Item 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Table of Contents Report of Independent Registered Public Accounting Firm Consolidated Statements of Financial Condition Consolidated Statements of Income and Comprehensive Income Consolidated Statements of Changes in Shareholders’ Equity Consolidated Statements of Cash Flows Notes to Consolidated Financial Statements Note 1 - Organization and basis of presentation Note 2 - Summary of significant accounting policies Note 3 - Acquisitions Note 4 - Fair value Note 5 - Available-for-sale securities Note 6 - Derivative financial instruments Note 7 - Collateralized agreements and financings Note 8 - Bank loans, net Note 9 - Other assets Note 10 - Variable interest entities Note 11 - Property and equipment Note 12 - Goodwill and identifiable intangible assets, net Note 13 - Bank deposits Note 14 - Other borrowings Note 15 - Senior notes payable Note 16 - Income taxes Note 17 - Commitments, contingencies and guarantees Note 18 - Accumulated other comprehensive income/(loss) Note 19 - Interest income and interest expense Note 20 - Share-based and other compensation Note 21 - Regulatory capital requirements Note 22 - Financial instruments with off-balance sheet risk Note 23 - Earnings per share Note 24 - Segment information Note 25 - Condensed financial information (parent company only) Supplementary data 80 PAGE 81 82 83 84 85 87 88 107 110 120 123 126 128 134 135 137 137 140 141 142 143 145 149 152 152 156 159 161 161 164 168 Report of Independent Registered Public Accounting Firm The Board of Directors and Shareholders Raymond James Financial, Inc.: We have audited the accompanying consolidated statements of financial condition of Raymond James Financial, Inc. and subsidiaries (the “Company” or “Raymond James”) as of September 30, 2017 and 2016, and the related consolidated statements of income and comprehensive income, changes in shareholders’ equity, and cash flows for each of the years in the three-year period ended September 30, 2017. These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Raymond James as of September 30, 2017 and 2016, and the results of its operations and its cash flows for each of the years in the three-year period ended September 30, 2017, in conformity with U.S. generally accepted accounting principles. We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Raymond James’ internal control over financial reporting as of September 30, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated November 21, 2017 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting. /s/ KPMG LLP Tampa, Florida November 21, 2017 Certified Public Accountants 81 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF FINANCIAL CONDITION $ in thousands, except per share amounts Assets: Cash and cash equivalents Assets segregated pursuant to regulations and other segregated assets Securities purchased under agreements to resell and other collateralized financings Securities borrowed Financial instruments, at fair value: Trading instruments (includes $357,099 and $418,141 pledged as collateral) Available-for-sale securities Derivative assets Private equity investments Other investments (includes $6,640 and $22,501 pledged as collateral) Brokerage client receivables, net Receivables from brokers, dealers and clearing organizations Other receivables Bank loans, net Loans to financial advisors, net Investments in real estate partnerships held by consolidated variable interest entities Property and equipment, net Deferred income taxes, net Goodwill and identifiable intangible assets, net Other assets Total assets Liabilities and equity: Bank deposits Securities sold under agreements to repurchase Securities loaned Financial instruments sold but not yet purchased, at fair value Trading instruments Derivative liabilities Brokerage client payables Payables to brokers, dealers and clearing organizations Accrued compensation, commissions and benefits Other payables Other borrowings Senior notes payable Total liabilities Commitments and contingencies (see Note 17) Equity September 30, 2017 2016 $ 3,669,672 $ 1,650,452 3,476,085 4,884,487 404,462 138,319 564,263 2,188,282 318,775 198,779 220,980 470,222 170,860 713,550 859,398 480,106 194,634 326,353 2,766,771 2,714,782 268,021 652,769 380,764 610,417 17,006,795 15,210,735 873,272 111,743 437,374 313,486 493,183 780,425 838,721 116,133 321,457 322,024 503,046 718,835 $ 34,883,456 $ 31,486,976 $ 17,732,362 $ 14,262,547 220,942 383,953 193,229 677,761 221,449 356,964 5,411,829 172,714 1,059,996 567,045 1,514,012 1,548,839 29,190,105 320,103 475,608 6,444,671 306,119 898,185 556,532 608,658 1,680,587 26,424,000 Preferred stock; $.10 par value; 10,000,000 shares authorized; -0- shares issued and outstanding — — Common stock; $.01 par value; 350,000,000 shares authorized; 154,228,235 and 151,424,947 shares issued as of September 30, 2017 and 2016, respectively. Shares outstanding of 144,096,521 and 141,544,511 as of September 30, 2017 and 2016, respectively Additional paid-in capital Retained earnings Treasury stock, at cost; 10,084,038 and 9,766,846 common shares as of September 30, 2017 and 2016, respectively Accumulated other comprehensive loss Total equity attributable to Raymond James Financial, Inc. Noncontrolling interests Total equity Total liabilities and equity 1,542 1,645,397 4,340,054 (390,081) (15,199) 5,581,713 111,638 5,693,351 1,513 1,498,921 3,834,781 (362,937) (55,733) 4,916,545 146,431 5,062,976 $ 34,883,456 $ 31,486,976 See accompanying Notes to Consolidated Financial Statements 82 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME AND COMPREHENSIVE INCOME $ in thousands, except per share amounts Revenues: Securities commissions and fees Investment banking Investment advisory and related administrative fees Interest Account and service fees Net trading profit Other Total revenues Interest expense Net revenues Non-interest expenses: Compensation, commissions and benefits Communications and information processing Occupancy and equipment costs Brokerage, clearing and exchange Business development Investment sub-advisory fees Bank loan loss provision Acquisition-related expenses Losses on extinguishment of debt Other Total non-interest expenses Income including noncontrolling interests and before provision for income taxes Provision for income taxes Net income including noncontrolling interests Net income attributable to noncontrolling interests Net income attributable to Raymond James Financial, Inc. Earnings per common share – basic Earnings per common share – diluted Weighted-average common shares outstanding – basic Weighted-average common and common equivalent shares outstanding – diluted Net income attributable to Raymond James Financial, Inc. Other comprehensive income/(loss), net of tax: (1) Unrealized gain/(loss) on available-for-sale securities and non-credit portion of other-than-temporary impairment losses Unrealized gain/(loss) on currency translations, net of the impact of net investment hedges Unrealized gain/(loss) on cash flow hedges Total comprehensive income Other-than-temporary impairment: Total other-than-temporary impairment, net Portion of recoveries recognized in other comprehensive income Net impairment losses recognized in other revenue Year ended September 30, 2017 2016 2015 $ 4,020,910 $ 3,498,615 $ 3,443,038 398,675 462,989 802,126 667,274 81,880 91,021 6,524,875 (153,778) 6,371,097 304,155 393,346 640,397 511,326 91,591 81,690 5,521,120 (116,056) 5,405,064 323,654 386,376 543,282 457,913 58,512 96,905 5,309,680 (106,074) 5,203,606 4,228,387 3,624,607 3,525,250 310,961 190,737 48,586 154,926 78,656 12,987 17,995 45,746 279,746 167,455 42,732 148,413 59,930 28,167 40,706 — 266,396 163,229 42,748 158,966 59,569 23,570 — — 354,138 5,443,119 201,364 4,593,120 149,266 4,388,994 927,978 289,111 638,867 2,632 636,235 4.43 4.33 143,275 146,647 $ $ $ 811,944 271,293 540,651 11,301 529,350 3.72 3.65 141,773 144,513 $ $ $ 814,612 296,034 518,578 16,438 502,140 3.51 3.43 142,548 145,939 $ $ $ $ 636,235 $ 529,350 $ 502,140 1,684 15,618 23,232 (5,576) 2,179 (11,833) (3,325) (30,640) (4,650) 676,769 $ 514,120 $ 463,525 2,279 $ 1,305 $ (2,279) (1,305) — $ — $ 2,489 (2,489) — $ $ $ (1) All components of other comprehensive income/(loss), net of tax, are attributable to Raymond James Financial, Inc. See accompanying Notes to Consolidated Financial Statements. 83 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY $ in thousands, except per share amounts Common stock, par value $.01 per share: Balance, beginning of year Share issuances Balance, end of year Additional paid-in capital: Balance, beginning of year Employee stock purchases Exercise of stock options and vesting of restricted stock units, net of forfeitures Restricted stock, stock option and restricted stock unit expense Excess tax benefit/(reduction of prior tax benefit) from share-based payments Other Balance, end of year Retained earnings: (2) Balance, beginning of year Net income attributable to Raymond James Financial, Inc. Cash dividends declared Other Balance, end of year Treasury stock: Balance, beginning of year Purchases/surrenders Exercise of stock options and vesting of restricted stock units, net of forfeitures Balance, end of year Accumulated other comprehensive loss: (3) Balance, beginning of year Net change in unrealized gain/(loss) on available-for-sale securities and non-credit portion of other-than-temporary impairment losses, net of tax Net change in currency translations and net investment hedges, net of tax Net change in cash flow hedges, net of tax Balance, end of year Total equity attributable to Raymond James Financial, Inc. Noncontrolling interests: (2) Balance, beginning of year Net income attributable to noncontrolling interests Capital contributions Distributions Derecognition resulting from sales Other Balance, end of year Total equity Year ended September 30, 2017 2016 2015 $ $ 1,513 29 1,542 $ 1,491 22 1,513 1,444 47 1,491 1,498,921 26,277 28,258 90,748 — (1) 1,193 1,645,397 3,834,781 636,235 (130,643) (319) 1,344,779 28,025 16,470 73,871 35,121 655 1,498,921 3,422,169 529,350 (116,738) — 1,239,046 23,847 21,351 68,196 (8,115) 454 1,344,779 3,026,295 502,140 (106,271) 5 4,340,054 3,834,781 3,422,169 (362,937) (9,404) (17,740) (390,081) (203,455) (153,137) (6,345) (362,937) (121,211) (64,780) (17,464) (203,455) $ $ (55,733) (40,503) (1,888) $ $ 1,684 15,618 23,232 (15,199) 5,581,713 146,431 2,632 9,775 (43,568) (4,649) 1,017 111,638 $ $ (5,576) 2,179 (11,833) (55,733) 4,916,545 154,454 11,301 917 (18,312) — (1,929) 146,431 (3,325) (30,640) (4,650) (40,503) 4,524,481 162,634 16,438 — (23,540) — (1,078) 154,454 $ 5,693,351 $ 5,062,976 $ 4,678,935 (1) During the twelve months ended September 30, 2017, we adopted new stock compensation simplification guidance. See Notes 1, 16 and 20 for additional information. (2) Each respective prior period balance has been restated to reflect the impact of the deconsolidation of certain VIEs. See Note 1 for additional information. (3) All components of other comprehensive loss, net of tax, are attributable to Raymond James Financial, Inc. See accompanying Notes to Consolidated Financial Statements. 84 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS $ in thousands Cash flows from operating activities: Net income attributable to Raymond James Financial, Inc. Net income attributable to noncontrolling interests Net income including noncontrolling interests Adjustments to reconcile net income including noncontrolling interests to net cash provided by/(used in) operating activities: Depreciation and amortization Deferred income taxes Premium and discount amortization on available-for-sale securities and unrealized gain on other investments Provisions for loan losses, legal and regulatory proceedings (excluding the Jay Peak matter) and bad debts Share-based compensation expense Compensation expense/(benefit) which is payable in common stock of an acquiree Unrealized (gain)/loss on company owned life insurance, net of expenses Loss on extinguishment of senior notes payable Other Net change in: Year ended September 30, 2017 2016 2015 $ 636,235 $ 529,350 $ 502,140 2,632 638,867 11,301 540,651 16,438 518,578 84,132 (11,617) (27,572) 36,357 96,164 13,301 (43,385) 45,746 29,532 72,383 (58,798) (25,010) 42,394 78,528 (2,102) (24,586) — 16,940 68,315 (23,462) (42,544) 34,277 71,488 — 10,724 — 5,681 Assets segregated pursuant to regulations and other segregated assets 1,430,898 (1,942,429) (476,909) Securities purchased under agreements to resell and other collateralized financings, net of securities sold under agreements to repurchase Securities loaned, net of securities borrowed Loans provided to financial advisors, net of repayments Brokerage client receivables and other accounts receivable, net Trading instruments, net Derivative instruments, net Other assets Brokerage client payables and other accounts payable Accrued compensation, commissions and benefits Proceeds from sales of securitizations and loans held for sale, net of purchases and originations of loans held for sale Jay Peak matter payments Net cash provided by/(used in) operating activities Cash flows from investing activities: Additions to property, buildings and equipment, including software Increase in bank loans, net Purchases of Federal Home Loan Bank/Federal Reserve Bank stock, net Proceeds from sales of loans held for investment Proceeds from sales of or distributions received from private equity and other investments, net of purchases or contributions to private equity or other investments Purchases of available-for-sale securities Available-for-sale securities maturations, repayments and redemptions Proceeds from sales of available-for-sale securities Business acquisitions, net of cash acquired Other investing activities, net Net cash used in investing activities (continued on next page) 97,001 (261,659) (53,785) (50,917) 57,106 57,889 97,391 (134,085) 152,380 (344,164) (609,952) 7,048 (18,590) (47,094) (1,133,283) 1,782,456 160,038 46,367 189,232 (145,500) 1,305,936 (101,155) (4,500) (573,318) 41,101 98,896 (85,895) (115,841) 32,408 (1,922) (3,922) 792,657 34,702 (59,638) — 898,694 (189,994) (121,733) (74,111) (2,253,574) (2,400,247) (2,176,698) (13,375) 333,130 90,458 (1,732,790) 299,343 93,774 — (3,042) (3,231) 197,557 (39,617) (463,202) 95,961 11,062 (175,283) (19,170) (4,446) 111,731 (62,416) (92,485) 69,757 84,785 (15,823) (16,904) $ (3,376,070) $ (2,917,903) $ (2,176,610) See accompanying Notes to Consolidated Financial Statements. 85 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (continued from previous page) $ in thousands Cash flows from financing activities: Proceeds from/(repayments of) short-term borrowings, net Proceeds from Federal Home Loan Bank advances Repayments of Federal Home Loan Bank advances and other borrowed funds Proceeds from senior note issuances, net of debt issuance costs paid Extinguishment of senior notes payable Premium paid on extinguishment of senior notes payable Acquisition-related contingent consideration received, net of payments Exercise of stock options and employee stock purchases Increase in bank deposits Purchases of treasury stock Dividends on common stock Distributions to noncontrolling interests, net Net cash provided by financing activities Currency adjustment: Effect of exchange rate changes on cash Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year Supplemental disclosures of cash flow information: Cash paid for interest Cash paid for income taxes Year ended September 30, 2017 2016 2015 $ 610,000 $ (115,000) $ (34,700) 950,000 (654,647) 508,473 (650,000) (36,892) 2,992 57,462 25,000 (4,407) 792,221 (250,000) — — 550,299 (509,252) — — — — 43,331 47,964 3,469,815 2,342,666 1,890,957 (34,055) (127,202) (31,383) (162,502) (113,435) (17,395) (88,542) (103,143) (23,540) 4,064,563 2,540,479 1,730,043 24,791 2,019,220 1,650,452 188 (950,554) (50,184) 401,943 2,601,006 2,199,063 $ 3,669,672 $ 1,650,452 $ 2,601,006 $ $ 155,984 349,009 $ $ 113,517 303,793 $ $ 106,190 378,928 See accompanying Notes to Consolidated Financial Statements. 86 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS September 30, 2017 NOTE 1– ORGANIZATION AND BASIS OF PRESENTATION Organization Raymond James Financial, Inc. (“RJF” or the “Company”) is a financial holding company whose broker-dealer subsidiaries are engaged in various financial services businesses, including the underwriting, distribution, trading and brokerage of equity and debt securities and the sale of mutual funds and other investment products. In addition, other subsidiaries of RJF provide investment management services for retail and institutional clients, corporate and retail banking services, and trust services. As used herein, the terms “we,” “our” or “us” refer to RJF and/or one or more of its subsidiaries. Principal subsidiaries As of September 30, 2017, our principal subsidiaries, all wholly owned, include: Raymond James & Associates, Inc. (“RJ&A”), a domestic broker-dealer carrying client accounts; Raymond James Financial Services, Inc. (“RJFS”), an introducing domestic broker- dealer; Raymond James Financial Services Advisors, Inc. (“RJFSA”), a registered investment advisor (“RIA”); Raymond James Ltd. (“RJ Ltd.”), a broker-dealer headquartered in Canada; Eagle Asset Management, Inc. (“Eagle”), a registered investment advisor; and Raymond James Bank, N.A. (“RJ Bank”), a national bank. Basis of presentation The accompanying consolidated financial statements include the accounts of RJF and its consolidated subsidiaries that are generally controlled through a majority voting interest. We consolidate all of our 100% owned subsidiaries. In addition we consolidate any variable interest entity (“VIE”) in which we are the primary beneficiary. Additional information on these VIEs is provided in Note 2 and in Note 11. When we do not have a controlling interest in an entity, but we exert significant influence over the entity, we apply the equity method of accounting. All material intercompany balances and transactions have been eliminated in consolidation. Accounting estimates and assumptions The preparation of consolidated financial statements in conformity with United States of America (“U.S.”) generally accepted accounting principles ("GAAP") requires us to make certain estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenues and expenses for the reporting period. Actual results could differ from those estimates and could have a material impact on the consolidated financial statements. Adoption of new accounting guidance We adopted accounting guidance related to the consolidation model as of October 1, 2016. As a result of this adoption we deconsolidated a number of low-income housing tax credit (“LIHTC”) fund VIEs that had previously been consolidated. We applied the new consolidation guidance on the full retrospective basis, meaning that we have reflected the adjustments arising from this adoption as of the beginning of our earliest comparative period presented. In addition, effective October 1, 2016 we also adopted amended guidance related to share-based compensation, which was applied on a prospective basis. The amended guidance involves several aspects of the accounting for share-based payment transactions, including the income tax consequences and classification on the statement of cash flows. See Note 2 for additional information. Reclassifications During the period, we made a number changes to the current and previously reported amounts in the Consolidated Statements of Cash Flows. These included cash flow reclassifications to conform with changes made in the Consolidated Statements of Financial Condition (including derivative balances and the Jay Peak legal settlement), required adjustments associated with the adoption of accounting principles (including the deconsolidation of certain VIEs and treatment of excess tax benefits related to share-based compensation), and immaterial adjustments between line items (including foreign exchange impact on cash adjustments and payments with noncontrolling interest holders). 87 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements In addition to the reclassification discussed above, certain other prior period amounts have also been reclassified to conform to the current year’s presentation. NOTE 2 – SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Recognition of revenues Securities commissions and fees - The significant components of our securities commissions and fees revenue include the following: a. Commission revenues and related expenses from securities transactions are recorded on a trade date basis. Commission revenues are recorded at the amount charged to clients which, in certain cases, may include discounts. b. Fees earned by financial advisors who provide investment advisory services under various manners of affiliation with us. These fee revenues are computed as either a percentage of the assets in the client account, or a flat periodic fee charged to the client for investment advice and are recognized over the period in which the service is provided. Such fees are earned from the services provided by the financial advisors who affiliate with us. Financial advisors may choose to affiliate with us as either an employee, and thus operate under our registered investment advisor (“RIA”) license, or as an independent contractor. If affiliated as an independent contractor, the financial advisor may choose to provide such advisory services either under their own RIA license, or under the RIA license of one of our subsidiaries. The revenue recognition and related expense policies associated with the generation of advisory fees from each of these affiliation alternatives are as follows: i. Investment advisory service fee revenues earned by employee financial advisors and independent contractors who offer such services under one of our subsidiary RIA licenses are presented in “Securities commissions and fees” revenue on a gross basis. These advisors’ compensation is calculated as a percentage of the revenues generated and is recorded as a component of “Compensation, commissions and benefits expense”. ii. Independent RIA firms owned and operated by a financial advisor who is an independent contractor, may receive administrative and custodial services from us. These firms operate under their own RIA license and pay a fee for services provided to the RIA and its clients. These fees are recorded in “Securities commissions and fees” revenue, net of the portion of the fees that are remitted to the independent RIA firm. iii. We may earn fees as a result of providing a custodial platform for unaffiliated independent RIA firms. These independent RIA firms operate under their own RIA license and pay for administrative and other services that we provide. These fees are recorded in “Securities commissions and fees” revenue, net of the portion of the fees that are remitted to the independent RIA firm. c. Certain asset-based fees, which are recorded over the period earned. d. Trailing commissions from mutual funds and variable annuities/insurance products, which are recorded over the period earned. e. Insurance commission revenues and related expenses are recognized when the delivery of the insurance policy is confirmed by the carrier, the premium is remitted to the insurance company and the policy requirements are met. f. Annuity commission revenues and related expenses are recognized when the signed annuity application and premium is submitted to the annuity carrier. Investment banking - Investment banking revenues are generally recorded at the time the services related to the transaction are completed under the terms of the engagement and the related income is reasonably determinable. Such investment banking revenues include merger & acquisition and advisory fees, management fees and underwriting fees earned in connection with the distribution of public offerings, private placement fees, and syndication fees on the sale of low-income housing tax credit fund interests. Expenses associated with such transactions, net of client reimbursements, are deferred until the related revenue is recognized or the assignment is otherwise concluded and are presented net with the related revenues. 88 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Investment advisory and related administrative fees - We provide advice, research and administrative services for clients participating in both our managed and non-discretionary asset-based investment programs. These revenues are generated by our asset management businesses for administering and managing portfolios, funds and separately managed accounts for our clients, including individuals, mutual funds and managed programs. We earn investment advisory and related administrative fees based on the value of clients’ portfolios which are held in either managed or non-discretionary asset-based programs. Fees are computed based on balances either at the beginning of the quarter, the end of the quarter, or average assets. These fees are recorded over the period earned. We may earn performance fees from various funds and separately managed accounts we manage when their performance exceeds certain specified rates of return. We record performance fee revenues in the period they are specifically quantifiable and are earned and are not subject to clawback or reversal. In our low-income housing tax credit fund syndication activities, we provide oversight and management of the funds during the fifteen year tax credit compliance period of the funds’ underlying investments. We recognize these fees over the period the services are provided. Account and service fees - Account and service fees primarily include transaction fees, annual account fees, service charges, exit fees, servicing fees, fees generated in lieu of interest income from a multi-bank sweep program with unaffiliated banks, money market processing and distribution fees and correspondent clearing fees. The annual account fees such as IRA fees and distribution fees are recognized as earned over the term of the contract. The transaction fees are earned and collected from clients as trades are executed. Servicing fees such as omnibus, education and marketing support fees, and no-transaction fee program revenues are paid to us for marketing and administrative services provided to mutual fund and insurance/annuity companies and are recognized as earned. Under clearing agreements, we clear trades for unaffiliated correspondent brokers and retain a portion of commissions as a fee for our services. Correspondent clearing revenues are recorded net of commissions remitted. Cash and cash equivalents Our cash equivalents include money market funds or highly liquid investments with original maturities of 90 days or less, other than those used for trading purposes. Assets segregated pursuant to regulations and other segregated assets In accordance with Rule 15c3-3 of the Securities Exchange Act of 1934, RJ&A, as a broker-dealer carrying client accounts, is subject to requirements to maintain cash or qualified securities in a segregated reserve account for the exclusive benefit of its clients. In addition, RJ Ltd. is required to hold client Registered Retirement Savings Plan funds in trust. Segregated assets consist of cash and cash equivalents or qualified securities, which are recorded at fair value. RJ Bank maintains cash in an interest-bearing pass-through account at the Federal Reserve Bank in accordance with Regulation D of the Federal Reserve Act, which requires depository institutions to maintain minimum average reserve balances against its deposits. Repurchase agreements and other collateralized financings We purchase securities under short-term agreements to resell (“reverse repurchase agreements”). Additionally, we sell securities under agreements to repurchase (“repurchase agreements”). Both reverse repurchase agreements and repurchase agreements are accounted for as collateralized financings and are carried at contractual amounts plus accrued interest. To mitigate credit exposure, we receive collateral with a fair value equal to or in excess of the principal amount loaned under the reverse repurchase agreements. To ensure that the market value of the underlying collateral remains sufficient, the securities are valued daily, and collateral is obtained from or returned to the counterparty when contractually required. Securities borrowed and securities loaned Securities borrowed and securities loaned transactions are reported as collateralized financings and recorded at the amount of collateral advanced or received. In securities borrowed transactions, we are required to deposit cash with the lender. With respect to securities loaned, we generally receive collateral in the form of cash in an amount in excess of the market value of securities loaned. We monitor the market value of securities borrowed and loaned on a daily basis, with additional collateral obtained or refunded as necessary (see Note 7 for additional information regarding this collateral). 89 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Financial instruments, financial instruments sold but not yet purchased at fair value “Financial instruments owned” and “Financial instruments sold, but not yet purchased” are recorded at fair value. Fair value is defined by GAAP as the price that would be received to sell an asset or paid to transfer a liability (an exit price) in an orderly transaction between market participants at the measurement date in the principal or most advantageous market for the asset or liability. In determining the fair value of our financial instruments in accordance with GAAP, we use various valuation approaches, including market and/or income approaches. Fair value is a market-based measurement considered from the perspective of a market participant. As such, our fair value measurements reflect assumptions that we believe market participants would use in pricing the asset or liability at the measurement date. GAAP provides for the following three levels to be used to classify our fair value measurements: Level 1-Financial instruments included in Level 1 are highly liquid instruments valued using unadjusted quoted prices in active markets for identical assets or liabilities. These include equity and corporate debt securities traded in active markets and certain U.S. Treasury securities and other governmental obligations. Level 2-Financial instruments reported in Level 2 include those that have pricing inputs that are other than quoted prices in active markets, but which are either directly or indirectly observable as of the reporting date (i.e., prices for similar instruments). Instruments that are generally included in this category are equity securities and corporate debt obligations that are not actively traded, certain government and municipal obligations, interest rate swaps, asset-backed securities (“ABS”), collateralized mortgage obligations (“CMOs”), most mortgage-backed securities (“MBS”), certain other derivative instruments, brokered certificates of deposit, corporate loans and nonrecurring fair value measurements for certain loans held for sale, impaired loans and other real estate owned (“OREO”). Level 3-Financial instruments reported in Level 3 have little, if any, market activity and are measured using one or more inputs that are significant to the fair value measurement and unobservable. These valuations require significant judgment or estimation. Instruments in this category generally include: equity securities with unobservable inputs such as our private equity investments, pools of interest-only Small Business Administration 7(a) (“SBA”) loan strips (“I/O Strips”), certain municipal and corporate obligations which include auction rate securities (“ARS”), and nonrecurring fair value measurements for certain impaired loans. GAAP requires that we maximize the use of observable inputs and minimize the use of unobservable inputs when performing our fair value measurements. The availability of observable inputs can vary from instrument to instrument and in certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, an instrument’s level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement of an instrument requires judgment and consideration of factors specific to the instrument. We offset our long and short positions for identical securities recorded at fair value as part of our trading instruments (long positions) and trading instruments sold but not yet purchased (short positions). Valuation techniques and inputs - The fair value for certain of our financial instruments is derived using pricing models and other valuation techniques that involve significant management judgment. The price transparency of financial instruments is a key determinant of the degree of judgment involved in determining the fair value of our financial instruments. Financial instruments which are actively traded will generally have a higher degree of price transparency than financial instruments that are thinly traded. In accordance with GAAP, the criteria used to determine whether the market for a financial instrument is active or inactive is based on the particular asset or liability. For equity securities, our definition of actively traded is based on average daily volume and other market trading statistics. We have determined the market for certain other types of financial instruments, including private equity investments, ARS, certain CMOs, ABS and certain collateralized debt obligations, to be uncertain or inactive as of both September 30, 2017 and 2016. As a result, the valuation of these financial instruments included significant management judgment in determining the relevance and reliability of market information available. We considered the inactivity of the market to be evidenced by several factors, including low levels of price transparency caused by decreased volume of trades relative to historical levels, stale transaction prices and transaction prices that varied significantly either over time or among market makers. The level within the fair value hierarchy, specific valuation techniques, and other significant accounting policies pertaining to financial instruments presented in our Consolidated Statements of Financial Condition are described as follows: Level 1: Trading instruments and trading instruments sold but not yet purchased are comprised primarily of the financial instruments held by our broker-dealer subsidiaries. These instruments are recorded at fair value with realized and unrealized gains and losses reflected in current period net income. 90 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements When available, we use quoted prices in active markets to determine the fair value of our trading instruments. Such instruments are classified within Level 1 of the fair value hierarchy. Level 2: When trading instruments are traded in secondary markets and quoted market prices for identical instruments do not exist, we utilize valuation techniques including matrix pricing to estimate fair value. Matrix pricing generally utilizes spread-based models periodically re-calibrated to observable inputs such as market trades or to dealer price bids in similar securities in order to derive the fair value of the instruments. Valuation techniques may also rely on other observable inputs such as yield curves, interest rates and expected principal repayments and default probabilities. We utilize prices from independent services to corroborate our estimate of fair value. Depending upon the type of security, the pricing service may provide a listed price, a matrix price or use other methods including broker-dealer price quotations. A portion of our financial instruments classified on our Consolidated Statements of Financial Condition as a component of our available- for-sale securities are classified as Level 2 within the fair value hierarchy. The valuation methodologies of such financial instruments are discussed in the available-for-sale securities section that follows. We are a party to various derivative contracts that are classified as Level 2 within the fair value hierarchy. The valuation methodologies of such financial instruments are discussed in the derivatives section that follows. We also maintain certain loans held for sale, which are classified within Level 2 of the fair value hierarchy. The valuation methodologies of such financial instruments are discussed in the loans held for sale and allowances for losses section that follows. Level 3: Positions in illiquid securities that do not have readily determinable fair values require significant judgment or estimation. For these securities we use pricing models, discounted cash flow methodologies or similar techniques. Assumptions utilized by these techniques include estimates of future delinquencies, loss severities, defaults and prepayments or redemptions. Securities valued using these techniques are classified within Level 3 of the fair value hierarchy. A portion of our financial instruments classified on our Consolidated Statements of Financial Condition as a component of our available- for-sale securities are classified as Level 3 within the fair value hierarchy. The valuation methodologies of such financial instruments are discussed in the available-for-sale securities section that follows. We hold private equity investments that are classified as Level 3 within the fair value hierarchy. The valuation methodologies of such financial instruments are discussed in the private equity investments section that follows. I/O Strips do not trade in an active market with readily observable prices. Accordingly, we use valuation techniques that consider a number of factors including: (a) the original cost of the pooled underlying SBA loans from which the I/O Strip securities were created, and any changes from the original to the hypothetical cost of buying similar loans under current market conditions; (b) seasoning of the underlying SBA loans in the pool that back the I/O Strip securities; (c) the type and nature of the pooled SBA loans backing the I/O Strip securities; (d) actual and assumed prepayment rates on the underlying pools of SBA loans; and (e) market data for past trades in comparable I/O Strip securities. Prices from independent sources are used to corroborate our estimates of fair value. Our I/O Strip securities are recorded in other securities within our “Trading instruments” on our Consolidated Statements of Financial Condition. These fair value measurements use significant unobservable inputs and accordingly, we classify them as Level 3 of the fair value hierarchy. Included within trading instruments are to be announced (“TBA”) security contracts with investors for generic MBS at specific rates and prices to be delivered on settlement dates in the future. We enter into these TBAs to hedge interest rate risk that arises as part of a program our fixed income public finance operations offers to certain state and local housing finance agencies (“HFA”). Under this program, we enter into forward commitments to purchase Government National Mortgage Association (“GNMA”) or Federal National Home Mortgage Association (“FNMA”) MBS. The MBS are issued on behalf of various HFA clients and consist of the mortgages originated through their lending programs. Our forward GNMA or FNMA MBS purchase commitments arise at the time of the loan reservation for a borrower in the HFA lending program. The underlying terms of the GNMA or FNMA MBS purchase, including the price for the MBS (which is dependent upon the interest rates associated with the underlying mortgages) are also fixed at loan reservation. We typically sell such MBS upon acquisition as part of our fixed income operations. The TBA securities used to hedge these transactions are accounted for at fair value and are classified within Level 1 of the fair value hierarchy. The TBA securities may aggregate to either a net asset or net liability at any reporting date, depending upon market conditions. The offsetting purchase commitment is accounted for at fair value and is included in “Trading instruments” or “Trading instruments sold but not yet purchased,” depending upon whether the TBA securities aggregate to a net asset or net liability. The fair value of the purchase commitment is classified within Level 3 of the fair value hierarchy. 91 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Available-for-sale securities - Available-for-sale securities are generally classified at the date of purchase and are comprised primarily of agency MBS and CMOs and equity securities held predominately by RJ Bank and ARS. Available-for-sale securities held at RJ Bank are used as part of its interest rate risk and liquidity management strategies and may be sold in response to changes in interest rates, changes in prepayment risks, or other factors. Interest on available-for-sale securities is recognized in interest income on an accrual basis. For the RJ Bank available-for-sale securities, discounts are accreted and premiums are amortized as an adjustment to yield over the estimated average life of the security. Realized gains and losses on sales of available-for-sale securities are recognized using the specific identification method and reflected in other revenue in the period sold. Unrealized gains or losses on available-for-sale securities, except for those that are deemed to be other- than-temporary, are recorded through other comprehensive income/(loss) and are thereafter presented in equity as a component of accumulated other comprehensive income (“AOCI”) on our Consolidated Statements of Financial Condition. For any available-for-sale securities in an unrealized loss position at a reporting period end, we make an assessment whether such securities are impaired on an other-than-temporary basis. In order to evaluate our risk exposure and any potential impairment of these securities, on at least a quarterly basis, we review the characteristics of each security owned such as, where applicable, collateral type, delinquency and foreclosure levels, credit enhancement, projected loan losses, collateral coverage, the presence of U.S. government or government agency guarantees, and issuer credit rating. The following factors are considered in order to determine whether an impairment is other-than-temporary: our intention to sell the security, our assessment of whether it is more likely than not that we will be required to sell the security before the recovery of its amortized cost basis, and whether the evidence indicating that we will recover the amortized cost basis of a security in full outweighs evidence to the contrary. Evidence considered in this assessment includes the reasons for the impairment, the severity and duration of the impairment, changes in value subsequent to period end, recent events specific to the issuer or industry and forecasted performance of the security. We intend and have the ability to hold our available-for-sale securities. We have concluded that it is not more likely than not that we will be required to sell these available-for-sale securities before the recovery of their amortized cost basis. Those securities whose amortized cost basis we do not expect to recover in full are deemed to be other-than-temporarily impaired and are written down to fair value with the credit loss portion of the write-down recorded as a realized loss in other revenue and the non-credit portion of the write- down recorded, net of deferred taxes, in shareholders’ equity as a component of AOCI. The credit loss portion of the write-down is the difference between the present value of the cash flows expected to be collected and the amortized cost basis of the security. We estimate the portion of loss attributable to credit using a discounted cash flow model. For the non-agency CMOs within the RJ Bank available-for-sale portfolio, which were classified as level 2 of the fair value hierarchy and were sold during the year ended September 30, 2017, our discounted cash flow model utilized relevant assumptions such as prepayment rate, default rate, and loss severity on a loan level basis. The fair value of agency securities included within the RJ Bank available-for-sale securities is determined by obtaining third party pricing service bid quotations from two independent pricing services. Third party pricing service bid quotations are based on either current market data or the most recently available market data. The third party pricing services provide comparable price evaluations utilizing available market data for similar securities. The market data the third party pricing services utilize for these price evaluations includes observable data comprised of benchmark yields, reported trades, broker-dealer quotes, issuer spreads, two-sided markets, benchmark securities, bids, offers, reference data including market research publications, and loan performance experience. On a quarterly basis, we utilize bid quotations from other third party pricing services to corroborate the pricing information obtained from the primary pricing service. Securities valued using these valuation techniques are classified within Level 2 of the fair value hierarchy. ARS are long-term variable rate securities tied to short-term interest rates that were intended to be reset through a “Dutch auction” process, which generally occurs every seven to 35 days. Holders of ARS were, at one time, able to liquidate their holdings to prospective buyers by participating in the auctions. During 2008, the Dutch auction process failed and holders were no longer able to liquidate their holdings through the auction process. The fair value of the ARS holdings is estimated based on internal pricing models. The pricing models take into consideration the characteristics of the underlying securities, as well as multiple inputs including the issuer and its credit quality, data from recent trades, if any, the expected timing of redemptions and an estimated yield premium that a market participant would require over otherwise comparable securities to compensate for the illiquidity of the ARS. These inputs require significant management judgment and accordingly are classified within Level 3 of the fair value hierarchy. Derivative assets and derivative liabilities - Our derivative assets and derivative liabilities are recorded at fair value and are included in “Derivative assets” and “Derivative liabilities” in our Consolidated Statements of Financial Condition. To reduce credit exposure on certain of our derivative transactions, we may enter into a master netting arrangement that allows for net settlement of all derivative transactions with each counterparty. In addition, the credit support annex allows parties to the master netting agreement to mitigate their credit risk by requiring the party which is out of the money to post collateral. We accept collateral in the form of cash or other marketable securities. Where permitted, we elect to net-by-counterparty certain derivative contracts entered into under a legally 92 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements enforceable master netting agreement and, therefore, the fair value of those derivative contracts are netted by counterparty in the Consolidated Statements of Financial Condition. As we elect to net-by-counterparty the fair value of such derivative contracts, we also net-by-counterparty any cash collateral exchanged as part of those derivative agreements. Trading: We enter into interest rate contracts either as part of our fixed income business to facilitate client transactions, or to actively manage risk exposures that arise from our client activity, including a portion of our trading inventory. Any realized or unrealized gains or losses, including interest, are recorded in “Net trading profit” within the Consolidated Statements of Income and Comprehensive Income. The fair value of these interest rate derivative contracts is obtained from internal pricing models that consider current market trading levels and the contractual prices for the underlying financial instruments, as well as time value, yield curve and other volatility factors underlying the positions. Since our model inputs can be observed in a liquid market and the models do not require significant judgment, such derivative contracts are classified within Level 2 of the fair value hierarchy. We utilize values obtained from third party derivatives dealers to corroborate the output of our internal pricing models. Matched Book: We also facilitate matched book derivative transactions through Raymond James Financial Products, LLC (“RJFP”) a non-broker-dealer subsidiary. RJFP enters into derivative transactions (primarily interest rate swaps) with clients. For every derivative transaction RJFP enters into with a client, it enters into an offsetting transaction with terms that mirror the client transaction, with a credit support provider who is a third party financial institution. Any collateral required to be exchanged under these derivative contracts is administered directly between the client and the third party financial institution. We record the value of each derivative position held at fair value, as either an asset or an offsetting liability, presented within “Derivative assets” or “Derivative liabilities,” as applicable, on our Consolidated Statements of Financial Condition. Fair value is determined using an internal pricing model which includes inputs from independent pricing sources to project future cash flows under each underlying derivative contract. Since any changes in fair value are completely offset by a change in fair value of the offsetting transaction position, there is no net impact on our Consolidated Statements of Income and Comprehensive Income from changes in the fair value of these derivative instruments. We recognize revenue on derivative transactions on the transaction date, computed as the present value of the expected cash flows we expect to receive from the third party financial institution over the life of the derivative contract. The difference between the present value of these cash flows at the date of inception and the gross amount potentially received is accreted to revenue over the term of the contract. The revenue from these transactions is included within “Other revenues” on our Consolidated Statements of Income and Comprehensive Income. RJ Bank Derivatives: We enter into three-month forward foreign exchange contracts primarily to hedge the risks related to RJ Bank’s investment in their Canadian subsidiary, as well as their risk resulting from transactions denominated in currencies other that the U.S. dollar. The majority of these derivatives are designated as net investment hedges. The effective portion of the gain or loss related to the designated derivative instruments is recorded, net of tax, in shareholders’ equity as part of the cumulative translation adjustment component of AOCI with such balance impacting “Other revenues” in the event the net investment is sold or substantially liquidated. Gains and losses on the undesignated derivative instruments, as well as amounts representing hedge ineffectiveness, are recorded in earnings in the Consolidated Statements of Income and Comprehensive Income. Hedge effectiveness is assessed at each reporting period using a method that is based on changes in forward rates. The measurement of hedge ineffectiveness is based on the balance of the foreign net investment at the inception of the hedging relationship and performed using the hypothetical derivative method. However, as the terms of the hedging instrument and hypothetical derivative generally match at inception, there is no expected ineffectiveness to be recorded in earnings. The fair value of our forward foreign exchange contracts is determined by obtaining valuations from a third party pricing service or model. These valuations are based on observable inputs such as spot rates, foreign exchange rates and both U.S. and foreign interest rate curves. We validate the observable inputs utilized in the third party valuation model by preparing an independent calculation using a secondary, third party valuation model. These forward foreign exchange contracts are classified within Level 2 of the fair value hierarchy. The cash flows associated with certain assets held by RJ Bank provide interest income at fixed interest rates. Therefore, the value of these assets, absent any risk mitigation, is subject to fluctuation based upon changes in market rates of interest over time. We enter into floating-rate advances from the FHLB to, in part, fund these assets and then enter into interest rate swaps which swap variable interest payments on this debt for fixed interest payments. These interest rate swaps are designated as cash flow hedges and effectively fix our cost of funds associated with these assets to mitigate a portion of the market risk. The effective portion of the gain or loss on these interest rate derivatives is recorded, net of tax, in shareholders’ equity as part of the cash flow hedge component of AOCI and subsequently reclassified to earnings when the hedged transaction affects earnings, specifically upon the incurrence of interest expense on certain borrowings. The ineffective portions of the related gain and loss are immediately recognized into “Interest expense” in the Consolidated Statements of Income and Comprehensive Income. Hedge effectiveness is assessed at inception and at each reporting period utilizing regression analysis and performed using the hypothetical derivative method. However, as the key terms of the hedging instrument and hedged transaction match at inception, management expects there 93 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements to be no ineffectiveness impacting earnings from this hedge while it is outstanding. The fair value of these interest rate hedges is obtained from internal pricing models that consider current market trading levels and the contractual prices for the underlying financial instruments, as well as time value, yield curve and other volatility factors underlying the positions. Since our model inputs can be observed in a liquid market and the models do not require significant judgment, such derivative contracts are classified within Level 2 of the fair value hierarchy. We utilize values obtained from a third party to corroborate the output of our internal pricing models. Other: As part of our acquisition of Alex. Brown, we assumed certain Deutsche Bank restricted stock unit (“DBRSU”) awards, including the associated plan terms and conditions. Refer to the “share-based compensation” section of this footnote for a description of the assumed obligation. The DBRSU awards contain performance conditions based on Deutsche Bank and subsidiaries attaining certain financial results and will ultimately be settled in Deutsche Bank AG (“DB”) common shares, as traded on the New York Stock Exchange (“NYSE”), provided the performance metrics are achieved. The DBRSU obligation results in a derivative that is measured by applying the reporting period-end DB common share price to the DBRSU awards outstanding as of the end of such period. This computation is a Level 2 measurement under the fair value hierarchy and the liability is included in “Derivative liabilities” in our Consolidated Statements of Financial Condition. Private equity investments - Private equity investments consist of direct investments and investments in third-party private equity funds and various Company-sponsored private equity funds. The private funds in which we invest are primarily closed-end funds in which the Company’s investments are generally not eligible for redemption. Distributions will be received from these funds as the underlying assets are liquidated or distributed. These investments are measured at fair value with any changes recognized in “Other” revenues on our Consolidated Statements of Income and Comprehensive Income. The fair value of private equity fund investments are determined utilizing either the net asset value (“NAV”) of the fund as a practical expedient or Level 3 valuation techniques. We utilize NAV or its equivalent as a practical expedient to determine the fair value of our private equity investments when: (1) the fund does not have a readily determinable fair value; (2) the NAV of the fund is calculated in a manner consistent with the measurement principles of investment-company accounting, including measurement of the underlying investments at fair value; and (3) it is not probable that we will sell the investment at an amount other than NAV. The NAV is calculated based on our proportionate share of the net assets of the fund as provided by the fund manager. The portion of our private equity investment portfolio that is not valued at NAV is valued initially at the transaction price until significant transactions or developments indicate that a change in the carrying values of these investments is appropriate. The carrying values of these investments are adjusted based on financial performance, investment-specific events, financing and sales transactions with third parties and/or discounted cash flow models incorporating changes in market outlook. Investments valued using these valuation techniques are classified within Level 3 of the fair value hierarchy. The valuation of such investments requires significant judgment due to the absence of quoted market prices, inherent lack of liquidity and long-term nature of these assets. As a result, these values cannot be determined with precision and the calculated fair value estimates may not be realizable in a current sale or immediate settlement of the instrument. Other investments - Other investments consist primarily of marketable securities we hold that are associated with certain of our deferred compensation programs, term deposits with Canadian financial institutions, securities pledged as collateral with clearing organizations and certain investments in funds for which, in a number of instances, one of our affiliates serves as the managing member or general partner (see Note 10 for information regarding such funds). The non-qualified deferred compensation plans or arrangements are for the benefit of certain employees, and provide a return to the participating employees based upon the performance of various referenced investments. The balances associated with these plans are invested in certain marketable securities that we hold until the vesting date, typically five years from the date of the deferral. A liability associated with these deferrals is reflected as a component of “Accrued compensation, commissions and benefits” on our Consolidated Statements of Financial Condition. We use quoted prices in active markets to determine the fair value of these investments. Such instruments are classified within Level 1 of the fair value hierarchy. Canadian financial institution term deposits are recorded at cost which approximates fair value. These investments are classified within Level 1 of the fair value hierarchy. Brokerage client receivables, net Brokerage client receivables include receivables from the clients of our broker-dealer and asset management subsidiaries. The receivables from broker-dealer clients are principally for amounts due on cash and margin transactions and are generally collateralized by securities owned by the clients. The receivables from asset management clients are primarily for accrued investment advisory fees. Brokerage client receivables are reported at their outstanding principal balance, adjusted for any allowance for doubtful accounts. 94 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements When the receivable held is considered to be impaired, the amount of the impairment is generally measured based on the fair value of the securities acting as collateral, which is measured based on current prices from independent sources such as listed market prices or broker-dealer price quotations. Securities beneficially owned by customers, including those that collateralize margin or other similar transactions, are not reflected in our Consolidated Statements of Financial Condition (see Note 7 for additional information regarding this collateral). We present “Brokerage client receivables, net” on our Consolidated Statements of Financial Condition, net of the allowance for doubtful accounts. Our allowance for doubtful accounts was approximately $1 million at both September 30, 2017 and 2016. Receivables from brokers, dealers and clearing organizations Receivables from brokers, dealers and clearing organizations include amounts receivable for securities failed to deliver and cash on deposit with clearing organizations. We present “Receivables from brokers, dealers and clearing organizations” on our Consolidated Statements of Financial Condition, net of the allowance for doubtful accounts. Our allowance for doubtful accounts was insignificant at September 30, 2017 and 2016. Bank loans, net Loans held for investment - Bank loans are comprised of loans originated or purchased by RJ Bank and include commercial and industrial (“C&I”) loans, commercial and residential real estate loans, tax-exempt loans, as well as securities-based loans (“SBL”) which are fully collateralized by the borrower’s marketable securities. The loans which we have the intent and the ability to hold until maturity or payoff are recorded at their unpaid principal balance plus any premium paid in connection with the purchase of the loan, less the allowance for loan losses and any discounts received in connection with the purchase of the loan and net of deferred fees and costs on originated loans. Syndicated loans purchased in the secondary market are recognized as of the trade date. Interest income is recognized on an accrual basis. Loan origination fees and direct costs, as well as premiums and discounts on loans that are not revolving, are capitalized and recognized in interest income using the interest method. For revolving loans, the straight-line method is used based on the contractual term. We segregate our loan portfolio into six portfolio segments, C&I, commercial real estate (“CRE”), CRE construction, tax-exempt, residential mortgage, and SBL. These portfolio segments also serve as the portfolio loan classes for purposes of credit analysis, except for residential mortgage loans which are further disaggregated into residential first mortgage and residential home equity classes. Loans held for sale - Certain residential mortgage loans originated and intended for sale in the secondary market due to their fixed interest rate terms, as well as SBA loans purchased and intended for sale in the secondary market but not yet aggregated for securitization into pools, are each carried at the lower of cost or estimated fair value. The fair value of the residential mortgage loans held for sale are estimated using observable prices obtained from counterparties for similar loans. These nonrecurring fair value measurements are classified within Level 2 of the fair value hierarchy. We purchase the guaranteed portions of SBA loans and accounts for these loans in accordance with the policy for loans held for sale. We then aggregate SBA loans with similar characteristics into pools for securitization and sells these pools in the secondary market. Individual loans may be sold prior to securitization. The determination of the fair value of the SBA loans depends upon their intended disposition. The fair value of the SBA loans to be individually sold are determined based upon their committed sales price. The fair value of the loans to be aggregated into pools for securitization which are committed to be sold, are determined based upon third party price quotes. The fair value of all other SBA loans are determined using a third party pricing service. The prices for the SBA loans, other than those committed to be individually sold, are validated by comparing the third party price quote or the third party pricing service prices, as applicable, for a sample of loans to observable market trades obtained from external sources. Once the SBA loans are securitized into a pool, the respective securities are classified as trading instruments and are carried at fair value based on our intention to sell the securitizations within the near term. Any changes in the fair value of the securitized pools as well as any realized gains or losses earned thereon are reflected in net trading profit. Sales of the securitizations are accounted for as of settlement date, which is the date we have surrendered control over the transferred assets. We do not retain any interest in the securitizations once they are sold. The fair value for SBA loan securitizations is determined by utilizing observable prices obtained from a third party pricing service. The third party pricing service provides comparable price evaluations utilizing observable market data for similar securities. We substantiate the prices obtained from the third party pricing service by comparing such prices for a sample of securities to observable market trades obtained from external sources. The instruments valued using these observable inputs are typically classified within Level 2 of the fair value hierarchy. 95 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Corporate loans, which include C&I, CRE, and CRE construction, as well as tax-exempt loans are designated as held for investment upon inception and recognized in loans receivable. If we subsequently designate a corporate or tax-exempt loan as held for sale, which generally occurs as part of a loan workout situation, we then write down the carrying value of the loan with a partial charge-off, if necessary, to carry it at the lower of cost or estimated fair value. Gains and losses on sales of residential mortgage loans held for sale, SBA loans that are not part of a securitized pool, and corporate loans transferred from the held for investment portfolio, are included as a component of “Other revenues” in the Consolidated Statements of Income and Comprehensive Income, while interest collected on these assets is included in “Interest income.” Net unrealized losses are recognized through a valuation allowance by charges to income as a component of “Other revenues” in the Consolidated Statements of Income and Comprehensive Income. Off-balance sheet loan commitments - We have outstanding at any time a significant number of commitments to extend credit and other credit-related off-balance sheet financial instruments such as standby letters of credit and loan purchases. Our policy is generally to require customers to provide collateral at the time of closing. The amount of collateral obtained, if it is deemed necessary upon extension of credit, is based on our credit evaluation of the borrower. Collateral held varies but may include assets such as: marketable securities, accounts receivable, inventory, real estate, and income-producing commercial properties. The potential credit loss associated with these off-balance sheet loan commitments is accrued and reflected in “Other payables” within the Consolidated Statements of Financial Condition. Refer to the allowance for loan losses and reserve for unfunded lending commitments section that follows for a discussion of the reserve calculation methodology. We recognize the revenue associated with corporate syndicated standby letters of credit, which is generally received quarterly, on a cash basis, the effect of which does not differ materially from recognizing the revenue in the period the fee is earned. Unused corporate line fees are accounted for on an accrual basis. Nonperforming assets - Nonperforming assets are comprised of both nonperforming loans and OREO. Nonperforming loans represent those loans which have been placed on nonaccrual status and loans which have been restructured in a manner that grant a concession to a borrower experiencing financial difficulties we would not otherwise consider. Loans structured as described above are deemed to be a trouble debt restructuring (“TDR”). Additionally, any accruing loans which are 90 days or more past due and in the process of collection are considered nonperforming loans. Loans of all classes are placed on nonaccrual status when we determine that full payment of all contractual principal and interest is in doubt, or the loan is past due 90 days or more as to contractual interest or principal unless the loan, in our opinion, is well-secured and in the process of collection. When a loan is placed on nonaccrual status, the accrued and unpaid interest receivable is written off against interest income and accretion of the net deferred loan origination fees cease. Interest is recognized using the cash method for SBL and residential (first mortgage and home equity) loans and the cost recovery method for corporate and tax-exempt loans thereafter until the loan qualifies for return to accrual status. Loans (including first mortgage and home equity residential mortgage TDRs) are returned to an accrual status when the loans have been brought contractually current with the original or amended terms and have been maintained on a current basis for a reasonable period, generally six months. Corporate loan TDRs have generally been partially charged off and therefore, remain on nonaccrual status until the loan is fully resolved. Other real estate acquired in the settlement of loans, including through, or in lieu of, loan foreclosure, is initially recorded at the lower of cost or fair value less estimated selling costs through a charge to the allowance for loan losses, thus establishing a new cost basis. Subsequent to foreclosure, valuations are periodically performed and the assets are carried at the lower of the carrying amount or fair value, as determined by a current appraisal or valuation less estimated costs to sell, and are classified as “Other assets” on the Consolidated Statements of Financial Condition. These nonrecurring fair value measurements are classified within Level 2 of the fair value hierarchy. Costs relating to development and improvement of the property are capitalized, whereas those relating to holding the property are charged to operations. Sales of OREO are recorded as of the settlement date and any associated gains or losses are included in “Other revenues” on our Consolidated Statements of Income and Comprehensive Income. Impaired loans - Loans in all classes are considered to be impaired when, based on current information and events, it is probable that we will be unable to collect the scheduled payments of principal and interest on a loan when due according to the contractual terms of the loan agreement. Loans that experience insignificant payment delays and payment shortfalls generally are not classified as impaired. We determine the significance of payment delays and payment shortfalls on a case-by-case basis, taking into consideration reasons for the delay, the borrower’s prior payment record and the amount of the shortfall in relation to the principal and interest owed. For individual loans identified as impaired, impairment is measured based on the present value of expected future cash flows discounted at the loan’s effective interest rate and taking into consideration the factors described below in relation to the evaluation of the allowance for loan losses, except that as a practical expedient, we measure impairment based on the loan’s observable market price, or the fair value of the collateral if the loan is collateral dependent. Impaired loans include all corporate nonaccrual loans, all residential mortgage 96 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements nonaccrual loans for which a charge-off had previously been recorded, and all loans which have been modified in TDRs. Interest income on impaired loans is recognized consistently with the recognition policy of nonaccrual loans. Allowance for loan losses and reserve for unfunded lending commitments - We maintain an allowance for loan losses to provide for probable losses inherent in our loan portfolio based on ongoing evaluations of the portfolio, the related risk characteristics, and the overall economic and environmental conditions affecting the loan portfolio. Loan losses are charged against the allowance when we believe the uncollectibility of a loan balance is confirmed. Subsequent recoveries, if any, are credited to the allowance. We have developed policies and procedures for assessing the adequacy of the allowance for loan losses that reflect the assessment of risk considering all available information. In developing this assessment, we rely on estimates and exercise judgment in evaluating credit risk. The evaluation is inherently subjective as it requires estimates that are susceptible to significant revision as more information becomes available. Depending on changes in circumstances, future assessments of credit risk may yield materially different results from the prior estimates, which may require an increase or a decrease in the allowance for loan losses. Estimates that are particularly susceptible to change that may have an impact on the amount of the allowance include: • • • • • the selection of proxy data used to calculate loss factors; the evaluation of loss emergence and historical loss experience periods; our evaluation of the risk profile of loan portfolio segments, including internal risk ratings; the value of underlying collateral, which impacts loss severity and certain cash flow assumptions; our selection and evaluation of qualitative factors, which reflect the imprecision that is inherent in the estimation of probable loan losses. The allowance for loan losses is comprised of two components: allowances calculated based on formulas for homogeneous classes of loans collectively evaluated for impairment, which are re-evaluated quarterly and adjusted based on our analysis of certain qualitative factors, and specific allowances assigned to certain classified loans individually evaluated for impairment. The homogeneous classes are a result of management’s disaggregation of the loan portfolio and are comprised of the previously mentioned classes: C&I, CRE, CRE construction, tax-exempt, residential first mortgage, residential home equity, and SBL. An annual analysis of the loss emergence period estimate, which is the average length of time between the event that triggers a loss and the confirmation and/or charge-off of that loss, is performed for all loan classes. This analysis is utilized in establishing the allowance for each of the classes of loans through the application of an adjustment to the calculated allowance percentage for the respective loan grade. The loans within the corporate and tax-exempt loan classes are assigned to an internal loan grade based upon the respective loan’s credit characteristics. The loans within the residential first mortgage, residential home equity, and SBL classes are assigned loan grades equivalent to the loan classifications utilized by bank regulators, dependent on their respective likelihood of loss. We assign each loan grade for all loan classes an allowance percentage based on the estimated incurred loss associated with that grade. The allowance for loan losses for all non-impaired loans is then calculated based on the allowance percentage assigned to the respective loan’s class and grade factoring in the respective loss emergence period. The allowance for loan losses for all impaired loans and those nonaccrual residential mortgage loans that have been evaluated for a charge-off are based on an individual evaluation of impairment as previously described in the “Impaired loans” section. The quantitative factors taken into consideration when assigning the loan grades and allowance percentages to the loans within the corporate and tax-exempt loan classes include: estimates of borrower default probabilities and collateral type; past loss history, Shared National Credit (“SNC”) reviews and examination results from bank regulators. Loan grades for individual C&I and tax-exempt loans are derived from analyzing two aspects of the risk profile in a particular loan: the obligor rating and the facility (collateral) rating. The obligor rating relates to a borrower’s probability of default and the facility rating is utilized to estimate the anticipated loss given default. These two ratings, which are based on historical long-term industry loss rates (proxy data) as we have limited loss history, are considered in combination with certain adjustments for the loss emergence period to derive the final C&I and tax-exempt loan grades and allowance percentages. The allowance for loans within the CRE and CRE construction loan portfolios is based on loan-level probability of default and loss given default estimates in combination with certain adjustments for loss emergence period. The quantitative loss rates for corporate and tax-exempt loans are supplemented by considering qualitative factors that may cause estimated losses to differ from quantitatively calculated amounts. These qualitative factors are intended to address developing trends, and include, but are not limited to: trends in delinquencies, loan growth; loan terms; changes in geographic distribution; changes in the value of the underlying collateral for collateral-dependent loans; lending policies; loan review process; experience, ability and depth of lending management and other relevant staff; local, regional, national and international economic conditions; competition; legal and regulatory requirements; and concentrations of credit risk. 97 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Historical loan loss rates, a quantitative factor, are utilized when assigning the allowance percentages for residential first mortgage loans and residential home equity loans. These estimated loss rates are based on our historical loss data over a period of time. We currently utilize a look back period for residential first mortgage and home equity loans reflecting the current housing cycle that includes the last downturn. The SBL portfolio is not yet seasoned enough to exhibit a loss trend; therefore, the allowance is based primarily on peer group allowance information and the qualitative factors noted below. For residential first mortgage loan, residential home equity loan and SBL classes, the qualitative factors considered to supplement the quantitative analysis include, but are not limited to, loan performance trends, loan product parameters and qualification requirements, borrower credit scores at origination, occupancy (i.e., owner occupied, second home or investment property), documentation level, loan purpose, geographic concentrations, average loan size, loan policy exceptions, updated loan-to-value (“LTV”) ratios, and the factors noted above that are utilized for corporate loans. The allowance for loan losses for SBL is determined judgmentally by management, which utilizes peer benchmarking data as we have historically not experienced losses on this portfolio. We reserve for losses inherent in its unfunded lending commitments using a methodology similar to that used for loans in the respective portfolio segment, based upon loan grade and expected funding probabilities for fully binding commitments. This will result in some reserve variability over different periods depending upon the mix of the loan portfolio at the time and future funding expectations. All classes of impaired loans which have unfunded lending commitments are analyzed in conjunction with the impaired reserve process previously described. Loan charge-off policies - Corporate and tax-exempt loans are monitored on an individual basis, and loan grades are reviewed at least quarterly to ensure they reflect the loan’s current credit risk. When we determine that it is likely a corporate or tax-exempt loan will not be collected in full, the loan is evaluated for potential impairment. After consideration of the borrower’s ability to restructure the loan, alternative sources of repayment, and other factors affecting the borrower’s ability to repay the debt, the portion of the loan deemed to be a confirmed loss, if any, is charged-off. For collateral-dependent loans secured by real estate, the amount of the loan considered a confirmed loss and charged-off is generally equal to the difference between the recorded investment in the loan and the collateral’s appraised value less estimated costs to sell. For C&I and tax-exempt loans, we evaluate all sources of repayment to arrive at the amount considered to be a loss and charged-off. Corporate banking and credit risk managers also hold a monthly meeting to review criticized loans (loans that are rated special mention or worse as defined by bank regulators, see Note 8 for further discussion). Additional charge-offs are taken when the value of the collateral changes or there is an adverse change in the expected cash flows. The majority of our corporate loan portfolio is comprised of participations in either SNCs or other large syndicated loans in the U.S. or Canada. The SNCs are U.S. loan syndications totaling over $20 million that are shared between three or more regulated institutions. The agent bank’s regulator reviews a portion of SNC loans on a semi-annual basis, a process in which other participating banks have no involvement. Once the SNC regulatory review process is complete, we receive a summary of the review of these SNC credits from the Office of the Comptroller of the Currency (“OCC”). This summary includes a synopsis of each loan’s regulatory classification, loans that are designated for nonaccrual status and directed charge-offs. We must be at least as critical with nonaccrual designations, directed charge-offs, and classifications as the OCC. This ensures that each bank participating in a SNC loan rates the loan at least as critical. Any classification changes as a result of the review may impact our reserves and charge-offs during the quarter that the SNC information is received from the OCC, however, these differences in classifications are generally insignificant. The amount of such adjustments depend upon the classification and whether we had the loan classified differently (either more or less critically) than the SNC review findings and, therefore, could result in higher, lower, or no change in loan loss provisions than previously recorded. We incorporate into our ratings process any observed regulatory trends in the semi-annual SNC exam process, but there will inherently be differences of opinion on individual credits due to the high degree of judgment involved. Corporate loans are subject to our internal review procedures and regulatory review by the OCC as part of our regulatory examination. Every residential mortgage loan over 60 days past due is reviewed monthly and documented in a written report detailing delinquency information, balances, collection status, current valuation estimate and other data points. RJ Bank senior management meets monthly to discuss the status, collection strategy and charge-off recommendations on every residential mortgage loan over 60 days past due with charge-offs considered on residential mortgage loans once the loans are delinquent 90 days or more and then generally taken before the loan is 120 days past due. A charge-off is taken against the allowance for loan losses for the difference between the loan amount and the amount that we estimate will ultimately be collected, based on the value of the underlying collateral less estimated costs to sell. We predominantly use broker price opinions (“BPO”) for these valuations as access to the property is restricted during the collection and foreclosure process and there is insufficient data available for a full appraisal to be performed. BPOs contain relevant and timely sale comparisons and listings in the marketplace and, therefore, we have found these BPOs to be reasonable determinants of market value in lieu of appraisals and more reliable than an automated valuation tool or the use of tax assessed values. A full appraisal is obtained post-foreclosure. We take further charge-offs against the owned asset if an appraisal has a lower valuation than the original 98 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements BPO, but do not reverse previously charged-off amounts if the appraisal is higher than the original BPO. If a loan remains in pre- foreclosure status for more than nine months, an updated valuation is obtained and further charge-offs are taken against the allowance for loan losses, if necessary. Loans to financial advisors, net We offer loans to financial advisors and certain other key revenue producers, primarily for recruiting, transitional cost assistance, and retention purposes. These loans are generally repaid over a five to eight year period with interest recognized as earned. There is no fee income associated with these loans. We assess future recoverability of these loans through analysis of individual financial advisor production or other performance standards. In the event that the financial advisor is no longer affiliated with us, any unpaid balance of such loan becomes immediately due and payable to us. In determining the allowance for doubtful accounts related to former employees or independent contractors, management primarily considers our historical collection experience as well as other factors including amounts due at termination, the reasons for the terminated relationship, and the former financial advisor’s overall financial position. When the review of these factors indicates that further collection activity is highly unlikely, the outstanding balance of such loan is written-off and the corresponding allowance is reduced. Based upon the nature of these financing receivables, we do not analyze this asset on a portfolio segment or class basis. Further, the aging of this receivable balance is not a determinative factor in computing our allowance for doubtful accounts, as concerns regarding the recoverability of these loans primarily arise in the event that the financial advisor is no longer affiliated with us. We present the outstanding balance of loans to financial advisors on our Consolidated Statements of Financial Condition, net of the allowance for doubtful accounts. Of the gross balance outstanding, the portion associated with financial advisors who are no longer affiliated with us was approximately $22 million and $13 million at September 30, 2017 and 2016, respectively. Our allowance for doubtful accounts was approximately $8 million and $5 million at September 30, 2017 and 2016, respectively. Other assets We carry investments in stock of the Federal Home Loan Bank of Atlanta (“FHLB”) and the Federal Reserve Bank of Atlanta (the “FRB”) at cost. These investments are held in accordance with certain membership requirements, are restricted, and lack a market. FHLB and FRB stock can only be sold to the issuer or another member institution at its par value. We annually evaluate our holdings in FHLB and FRB stock for potential impairment based upon its assessment of the ultimate recoverability of the par value of the stock. This annual evaluation is comprised of a review of the capital adequacy, liquidity position and the overall financial condition of the FHLB and FRB to determine the impact these factors have on the ultimate recoverability of the par value of the respective stock. Impairment evaluations are performed more frequently if events or circumstances indicate there may be impairment. Any cash dividends received from these investments are recognized as “Interest income” in the Consolidated Statements of Income and Comprehensive Income. We also maintain investments in a significant number of company-owned life insurance policies utilized to fund certain non-qualified deferred compensation plans and other employee benefit plans (see Note 20 for information on the non-qualified deferred compensation plans). The life insurance policies are carried at cash surrender value as determined by the insurer. See Note 9 for additional information. Investments in real estate partnerships held by consolidated variable interest entities Raymond James Tax Credit Funds, Inc. (“RJTCF”), a wholly owned subsidiary of RJF, or one of its affiliates, is the managing member or general partner in LIHTC funds, some of which require consolidation (refer to the separate discussion that follows of our policies regarding the evaluation of VIEs to determine if consolidation is required ). These funds invest in housing project limited partnerships or limited liability companies (“LLCs”) which purchase and develop affordable housing properties qualifying for federal and state low- income housing tax credits. The balance presented is the investment in project partnership balance of all of the LIHTC fund VIEs which require consolidation. Additional information is presented in Note 10. Property and equipment Property, equipment and leasehold improvements are stated at cost less accumulated depreciation and amortization. Depreciation of assets is primarily provided for using the straight-line method over the estimated useful lives of the assets, which range from two to 10 years for software, three to five years for furniture, fixtures and equipment and 10 to 31 years for buildings, building components, building improvements and land improvements. Leasehold improvements are amortized using the straight-line method over the shorter of the remaining lease term or the estimated useful lives of the assets. Depreciation expense associated with property, equipment and leasehold improvements is included in “Occupancy and equipment costs” in the Consolidated Statements of Income and Comprehensive Income. Amortization expense associated with computer software is included in “Communications and information processing” expense in the Consolidated Statements of Income and Comprehensive Income. 99 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Additions, improvements and expenditures that extend the useful life of an asset are capitalized. Expenditures for repairs and maintenance are charged to operations in the period incurred. Gains and losses on disposals of property and equipment are reflected in the Consolidated Statements of Income and Comprehensive Income in the period realized. Intangible assets Certain identifiable intangible assets we acquire such as customer relationships, trade names, developed technology, intellectual property, and non-compete agreements, are amortized over their estimated useful lives on a straight-line method, and are evaluated for potential impairment whenever events or changes in circumstances suggest that the carrying value of an asset or asset group may not be fully recoverable. Amortization expense associated with such intangible assets is included in “Other expenses” in the Consolidated Statements of Income and Comprehensive Income. Goodwill Goodwill represents the cost of acquired businesses in excess of the fair value of the related net assets acquired. GAAP does not provide for the amortization of indefinite-life intangible assets such as goodwill. Rather, these assets are subject to an evaluation of potential impairment on an annual basis, or more often if events or circumstances indicate there may be impairment. Goodwill impairment is determined by comparing the estimated fair value of a reporting unit with its respective carrying value. If the estimated fair value exceeds the carrying value, goodwill at the reporting unit level is not deemed to be impaired. However, if the estimated fair value is below carrying value, further analysis is required to determine the amount of the impairment. This further analysis involves assigning tangible assets and liabilities, identified intangible assets and goodwill to reporting units and comparing the fair value of each reporting unit to its carrying amount. In the course of our evaluation of the potential impairment of goodwill, we may perform either a qualitative or a quantitative assessment. Our qualitative assessment of potential impairment may result in the determination that a quantitative impairment analysis is not necessary. Under this elective process, we assess qualitative factors to determine whether the existence of events or circumstances leads us to determine that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If after assessing the totality of events or circumstances, we determine it is more likely than not that the fair value of a reporting unit is greater than its carrying amount, then performing a quantitative analysis is not required. However, if we conclude otherwise, then we perform a quantitative impairment analysis. If we either choose not to perform a qualitative assessment, or we choose to perform a qualitative assessment but are unable to qualitatively conclude that no impairment has occurred, then we perform a quantitative evaluation. In the case of a quantitative assessment, we estimate the fair value of the reporting unit which the goodwill that is subject to the quantitative analysis is associated (generally defined as the businesses for which financial information is available and reviewed regularly by management) and compare it to the carrying value. If the estimated fair value of a reporting unit is less than its carrying value, we estimate the fair value of all assets and liabilities of the reporting unit, including goodwill. If the carrying value of the reporting unit’s goodwill is greater than the estimated fair value, an impairment charge is recognized for the excess. We have elected January 1 as our annual goodwill impairment evaluation date, evaluating balances as of December 31 (see Note 12 for additional information regarding the outcome of our goodwill impairment assessments). Contingent liabilities We recognize liabilities for contingencies when there is an exposure that, when fully analyzed, indicates it is both probable that a liability has been incurred and the amount of loss can be reasonably estimated. Whether a loss is probable, and if so, the estimated range of possible loss, is based upon currently available information and is subject to significant judgment, a variety of assumptions, and uncertainties. When a range of possible loss can be estimated, we accrue the most likely amount within that range; if the most likely amount of possible loss within that range is not determinable, we accrue a minimum based on the range of possible loss. No liability is recognized for those matters which, in management’s judgment, the determination of a reasonable estimate of loss is not possible. We record liabilities related to legal and regulatory proceedings in “Other payables” on our Consolidated Statements of Financial Condition. The determination of these liability amounts requires significant judgment on the part of management. Management considers many factors including, but not limited to: the amount of the claim; the amount of the loss in the client’s account; the basis and validity of the claim; the possibility of wrongdoing on the part of one of our employees or financial advisors; previous results in similar cases; and legal precedents and case law. Each legal proceeding or significant regulatory matter is reviewed with counsel in 100 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements each accounting period and the liability balance is adjusted as deemed appropriate by management. Any change in the liability amount is recorded in the consolidated financial statements and is recognized as either a charge, or a credit, to net income in that period. The actual costs of resolving legal matters or regulatory proceedings may be substantially higher or lower than the recorded liability amounts for such matters. We expense our cost of defense related to such matters in the period they are incurred. Share-based compensation We account for share-based awards through the measurement and recognition of compensation expense for all share-based payment awards made to employees and directors based on estimated fair values. The compensation cost is recognized over the requisite service period of the awards and is calculated as the market value of the awards on the date of the grant. In addition, we account for share- based awards to our independent contractor financial advisors in accordance with guidance applicable to accounting for equity instruments that are issued to other than employees for acquiring, or in conjunction with selling, goods or services and guidance applicable to accounting for derivative financial instruments indexed to, and potentially settled in, a company’s own stock. Share- based awards granted to our independent contractor financial advisors are measured at their vesting date fair value and their fair value estimated at reporting dates prior to that time. The compensation expense recognized each period is based on the most recent estimated value. Further, we classify certain of these non-employee awards as liabilities at fair value upon vesting, with changes in fair value reported in earnings until these awards are exercised or forfeited. Compensation expense is recognized for all share-based compensation with future service requirements over the requisite service period using the straight-line method, and in certain instances, the graded attribution method. As discussed above, we assumed certain DBRSU awards as part of our acquisition of Alex. Brown that will ultimately be settled in DB common shares provided that certain performance metrics are achieved. The portion of these awards that related to services performed by the award recipients before the acquisition of Alex. Brown represented consideration transferred in the business combination. The portion of these awards which related to compensation for future services were treated as a prepaid compensation asset which had a corresponding derivative liability. The prepaid compensation asset is amortized over the remaining requisite service period of the recipient using the straight-line method while the derivative liability is recorded at fair value at the end of each reporting period until it is settled. Refer to the “Derivative assets and derivative liabilities” sub-section of the “Financial instruments owned, financial instruments sold but not yet purchased and fair value” section of this footnote for information regarding the determination of the fair value of this derivative. The amortization of the prepaid asset and the change in fair value of the derivative liability is recorded in “Compensation, commissions and benefits” expense in our Consolidated Statements of Income and Comprehensive Income. See Note 20 for additional information on this share-based compensation plan. Deferred compensation plans We maintain various deferred compensation plans for the benefit of certain employees and independent contractors that provide a return to the participant based upon the performance of various referenced investments. For certain of these plans, we directly hold investments related to our obligations to perform under the deferred compensation plans (see the “Other Investments” discussion within the “Financial instruments owned, financial instruments sold but not yet purchased and fair value” section of this Note 2 for further discussion of these assets). For other such plans, including our Long Term Incentive Plan (“LTIP”) and our Wealth Accumulation Plan, we purchase and hold life insurance on the lives of certain current and former participants to earn a competitive rate of return for participants and to provide a source of funds available to satisfy our obligations under the plan (see Note 9 for information regarding the carrying value of such policies). Compensation expense is recognized for all awards made under such plans with future service requirements over the requisite service period using the straight-line method. Changes in the value of the company-owned life insurance and other investments, as well as the expenses associated with the related deferred compensation plans, are recorded in “Compensation, commissions and benefits” expense on our Consolidated Statements of Income and Comprehensive Income. See Note 20 for additional information. Leases We lease office space and equipment under operating leases. We recognize rent expense related to these operating leases on a straight- line basis over the lease term. The lease term commences on the earlier of the date when we become legally obligated for the rent payments or the date on which we take possession of the property. For tenant improvement allowances and rent holidays, we record a deferred rent liability in “Other payables” on our Consolidated Statements of Financial Condition and amortize the deferred rent over the lease term as a reduction to rent expense in the Consolidated Statements of Income and Comprehensive Income. In instances where the office space or equipment under an operating lease will be abandoned prior to the expiration of the lease term (these instances primarily result from the effects of acquisitions), we accrue an estimate of any projected loss in the Consolidated Statements of Income and Comprehensive Income at the time such abandonment is known and any loss is estimable. 101 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Foreign currency translation The statements of financial condition of the foreign subsidiaries we consolidate are translated at exchange rates as of the period end. The statements of income are translated either at an average exchange rate for the period or, in the case of the foreign subsidiary of RJ Bank, at the exchange rate in effect on the date which transactions occur. The gains or losses resulting from translating foreign currency financial statements into U.S. dollars are included in other comprehensive income/(loss) and are thereafter presented in equity as a component of AOCI. Income taxes The objectives of accounting for income taxes are to recognize the amount of taxes payable or refundable for the current year. We utilize the asset and liability method to provide income taxes on all transactions recorded in the consolidated financial statements. This method requires that income taxes reflect the expected future tax consequences of temporary differences between the carrying amounts of assets or liabilities for book and tax purposes. Accordingly, a deferred tax asset or liability for each temporary difference is determined based on the tax rates that we expect to be in effect when the underlying items of income and expense are realized. Judgment is required in assessing the future tax consequences of events that have been recognized in our financial statements or tax returns, including the repatriation of undistributed earnings of foreign subsidiaries. Variations in the actual outcome of these future tax consequences could materially impact our financial position, results of operations, or liquidity. See Note 16 for further information on our income taxes. Earnings per share (“EPS”) Basic EPS is calculated by dividing earnings available to common shareholders by the weighted-average number of common shares outstanding. Earnings available to common shareholders’ represents Net Income Attributable to Raymond James Financial, Inc. reduced by the allocation of earnings and dividends to participating securities. Diluted EPS is similar to basic EPS, but adjusts for the dilutive effect of outstanding stock options and restricted stock units by application of the treasury stock method. Evaluation of VIEs to determine whether consolidation is required A VIE requires consolidation by the entity’s primary beneficiary. Examples of entities that may be VIEs include certain legal entities structured as corporations, partnerships or limited liability companies. We evaluate all of the entities in which we are involved to determine if the entity is a VIE and if so, whether we hold a variable interest and are the primary beneficiary. We hold variable interests in the following VIEs: certain private equity investments, a trust fund established for employee retention purposes (“Restricted Stock Trust Fund”), certain LIHTC funds and certain new market tax credit funds (“NMTC Funds”). Determination of the primary beneficiary of a VIE - We consolidate VIEs that are subject to assessment when we are deemed to be the primary beneficiary of the VIE. The process for determining whether we are the primary beneficiary of the VIE is to conclude whether we are a party to the VIE holding a variable interest that meets both of the following criteria: (1) has the power to make decisions that most significantly affect the economic performance of the VIE, and (2) has the obligations to absorb losses or the right to receive benefits that in either case could potentially be significant to the VIE. Private Equity Interests - As part of our private equity investments, we hold interests in a number of limited partnerships (our “Private Equity Interests”). We have concluded that the Private Equity Interests are VIEs, primarily as a result of the treatment of limited partner kick-out and participation rights as a simple majority of the limited partners cannot initiate an action to kick-out the general partner without cause and the limited partners with equity at-risk lack substantive participating rights. In our analysis of the criteria to determine whether we are the primary beneficiary of the Private Equity Interests VIEs, we analyze the power and benefits criteria. In a number of these entities, we are a passive limited partner investor, and thus we do not have the power to make decisions that most significantly affect the economic performance of such VIEs. Accordingly, in such circumstances we have determined we are not the primary beneficiary and therefore we do not consolidate the VIE. However, in certain of these entities, we have concluded that we are the primary beneficiary as we meet the power and benefits criteria. In such instances, we consolidate the Private Equity Interests VIE. Restricted Stock Trust Fund - We utilize a trust in connection with certain of our restricted stock unit awards. This trust fund was established and funded for the purpose of acquiring our common stock in the open market to be used to settle restricted stock units granted as a retention vehicle for certain employees of one of our Canadian subsidiaries. We are deemed to be the primary beneficiary and, accordingly, consolidate this trust fund. 102 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements LIHTC Funds - RJTCF is the managing member or general partner in a number of LIHTC Funds having one or more investor members or limited partners. These low-income housing tax credit funds are organized as LLCs or limited partnerships for the purpose of investing in a number of project partnerships, which are limited partnerships or LLCs that in turn purchase and develop low-income housing properties qualifying for tax credits. Our determination of the primary beneficiary of each tax credit fund in which RJTCF has a variable interest requires judgment and is based on an analysis of all relevant facts and circumstances, including: (1) an assessment of the characteristics of RJTCF’s variable interest and other involvement it has with the tax credit fund, including involvement of related parties and any de facto agents, as well as the involvement of other variable interest holders, namely, limited partners or investor members, and (2) the tax credit funds’ purpose and design, including the risks that the tax credit fund was designed to create and pass through to its variable interest holders. In the design of tax credit fund VIEs, the overriding premise is that the investor members invest solely for tax attributes associated with the portfolio of low-income housing properties held by the fund, while RJTCF, as the managing member or general partner of the fund, is responsible for overseeing the fund’s operations. Non-guaranteed LIHTC funds - Except for one guaranteed fund discussed below, RJTCF does not provide guarantees related to the delivery or funding of tax credits or other tax attributes to the investor members or limited partners of tax credit funds. The investor member(s) or limited partner(s) of the VIEs bear the risk of loss on their investment. Additionally, under the tax credit funds’ designed structure, the investor member(s) or limited partner(s) receive nearly all of the tax credits and tax-deductible loss benefits designed to be delivered by the fund entity, as well as a majority of any proceeds upon a sale of a project partnership held by a tax credit fund (fund level residuals). RJTCF earns fees from the fund for its services in organizing the fund, identifying and acquiring the project partnership investments, ongoing asset management fees, and a share of any residuals arising from sale of project partnerships upon the termination of the fund. RJTCF sponsors two general types of non-guaranteed tax credit funds: either non-guaranteed single investor funds, or non-guaranteed multi-investor funds. In single investor funds, RJTCF has concluded that the one single investor member or limited partner in such funds, in nearly all instances, has significant participating rights over the activities that most significantly impact the economics of the fund. Therefore RJTCF, as managing member or general partner of such funds, is not the one party with power over such activities and resultantly is not deemed to be the primary beneficiary of such single investor funds and, in nearly all, these funds are not consolidated. In non-guaranteed multi-investor funds, RJTCF has concluded that since the participating rights over the activities that most significantly impact the economics of the fund are not held by one single investor member or limited partner, RJTCF is deemed to have the power over such activities. RJTCF then assesses whether its projected benefits to be received from the multi-investor funds, primarily its share of any residuals upon the termination of the fund, are potentially significant to the fund. As such residuals received upon termination are not expected to be significant to the funds, RJTCF does not consolidate non-guaranteed multi-investor funds. Guaranteed LIHTC fund - In conjunction with one of the multi-investor tax credit funds in which RJTCF is the managing member, RJTCF has provided one investor member with a guaranteed return on their investment in the fund (the “Guaranteed LIHTC Fund”). As a result of this guarantee obligation, RJTCF has determined that it is the primary beneficiary of, and accordingly consolidates, this guaranteed multi-investor fund. Direct investments in LIHTC project partnerships - RJ Bank is also the investor member of a LIHTC fund which we have determined to be a VIE, and in which a subsidiary of RJTCF is the managing member. We have determined that RJ Bank is the primary beneficiary of this VIE and therefore we consolidate the fund. All LIHTC funds which we consolidated are investor members in certain LIHTC project partnerships. Since unrelated third parties are the managing members of the investee project partnerships, we have determined that consolidation of these project partnerships is not required and the funds account for their project partnership investments under the equity method. The carrying value of the funds’ project partnership investments are included in “Investments in real estate partnerships held by consolidated variable interest entities” on our Consolidated Statements of Financial Condition (see Note 10 for additional information). New market tax credit funds - An entity which was at one time an affiliate of Morgan Keegan (as hereinafter defined) is the managing member of a number of NMTC Funds. NMTC Funds are organized as LLCs for the purpose of investing in eligible projects in qualified low-income areas or that serve qualified targeted populations. In return for making a qualified equity investment into the NMTC Funds, the Fund’s investor member receives tax credits eligible to apply against their federal tax liability. These new market tax credits are taken by the investor member over a seven year period. Each of these NMTC Funds have one investor member. We have concluded that in each of the NMTC Funds, the investor member of such funds has significant participating rights over the activities that most significantly impact the economics of the NMTC Fund and, 103 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements therefore, our affiliate as the managing member of the NMTC Fund does not have the power over such activities. Accordingly, we are not deemed to be the primary beneficiary of these NMTC Funds and, therefore, they are not consolidated. Recent Accounting Developments Adoption of new accounting guidance Consolidation - In February 2015, the FASB issued amended guidance to the consolidation model (ASU 2015-02), with additional amendments issued in October 2016 (ASU 2016-17). The impact of these amendments on the consolidation model were to: • Eliminate the deferral of the application of the new consolidation model, which had resulted in the application of prior accounting guidance to consolidation determinations of certain investment funds. • Make certain changes to the variable interest consolidation model. • Make certain changes to the voting interest consolidation model. As a result of our October 1, 2016 adoption of this guidance, we deconsolidated a number of tax credit fund VIEs that had been previously consolidated. We determined that under the new guidance, we are no longer deemed to be the primary beneficiary of these VIEs. We applied the new consolidation guidance on the full retrospective basis, meaning that we have reflected the adjustments arising from this adoption as of the beginning of our earliest comparative period presented. Accordingly, we deconsolidated $107 million in assets, $20 million in liabilities, $89 million in noncontrolling equity interests, and increased retained earnings by $2 million, each computed as of September 30, 2016. There was no net income impact on our Consolidated Statements of Income and Comprehensive Income for the prior year periods as the net change in revenues, interest and other expenses were offset by the impact of the deconsolidation on the net income/(loss) attributable to noncontrolling interests. In addition, the new consolidation guidance did not change our consolidation conclusions for certain entities but did change the determination of whether an entity was considered a VIE and therefore impacts certain of our disclosures related to VIEs. Goodwill - In September 2015, the FASB issued guidance governing adjustments to the provisional amounts recognized at the acquisition date with a corresponding adjustment to goodwill (ASU 2015-16). Such adjustments are required when new information is obtained about facts and circumstances that existed as of the acquisition date that, if known, would have affected the measurement amounts initially recognized or would have resulted in the recognition of additional assets and liabilities. This new guidance eliminates the requirement to retrospectively account for such adjustments. This new guidance was effective for this fiscal year beginning on October 1, 2016. The adoption of this new guidance has not had a material impact on our consolidated financial statements. Share-based compensation - In March 2016, the FASB issued amended guidance related to share-based compensation (ASU 2016-09). The amended guidance involves several aspects of the accounting for share-based payment transactions, including the income tax consequences, classification of awards as either equity or liabilities, and classification on the statement of cash flows. We early adopted this guidance as of October 1, 2016. Our adoption of the new stock compensation simplification guidance impacts our determination of income tax expense. Generally, the amount of compensation cost recognized for financial reporting purposes varies from the amount that can ultimately be deducted on the tax return for share-based payment awards. Under the prior guidance, the tax effects of deductions in excess of compensation expense (“windfalls”), as well as the tax effect of any deficiencies (“shortfalls”) were recorded in equity to the extent of previously recognized windfalls, with any remaining shortfall recorded in income tax expense. Under the new guidance, all tax effects related to share-based payments are recorded through tax expense in the periods during which the awards are exercised or vest, as applicable. Under the transition provisions of the new guidance, we have applied this new guidance prospectively to excess tax benefits arising from vesting after the October 1, 2016 adoption date and are no longer presented within financing activities in the Consolidated Statements of Cash Flows. Under the new guidance, excess tax benefits are included along with other income tax cash flows as an operating activity in the Consolidated Statements of Cash Flows. See Notes 16 and 20 for additional information. Accounting guidance not yet adopted Revenue recognition - In May 2014, the FASB issued new guidance regarding revenue recognition (ASU 2014-09). The new guidance is a comprehensive new revenue recognition model that requires a company to recognize revenue to depict the transfer of goods or services to a customer at an amount that reflects the consideration it expects to receive in exchange for those goods or services. It also provides guidance on accounting for certain contract costs and requires additional disclosures. This new revenue recognition guidance, including subsequent amendments, is first effective for us for our fiscal year beginning on October 1, 2018 and allows for full retrospective adoption or modified retrospective adoption. Although, early adoption is permitted for fiscal years beginning after December 15, 2016, we do not plan to early adopt. Upon adoption, we plan to use a modified retrospective approach, with a cumulative effect adjustment to opening retained earnings. Our implementation efforts include identifying revenues and costs within the scope of the standard, analyzing contracts and reviewing potential changes to our existing revenue recognition accounting policies. Based on our 104 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements implementation efforts to date, we expect that we will be required to change our current presentation of certain costs from a net presentation within revenues to a gross presentation, particularly with respect to merger & acquisitions advisory transactions and underwriting transactions. We are still evaluating the impact the adoption of this new guidance will have on our financial position and results of operations. We are also still evaluating the impact to our disclosures as a result of adopting this new guidance. Financial instruments - In January 2016, the FASB issued guidance related to the accounting for financial instruments (ASU 2016-01). Among its provisions, this new guidance: Requires equity investments (other than those accounted for under the equity method or those that result from the consolidation of the investee) to be measured at fair value with changes in fair value recognized in net income. However, an entity may choose to measure equity investments that do not have readily determinable fair values at cost minus impairment, if any. • Simplifies the impairment assessment of equity investments without readily determinable fair values by requiring a qualitative assessment to identify impairment. • Eliminates the requirement to disclose the method(s) and significant assumptions used to estimate the fair value that is required to be disclosed for financial instruments measured at amortized cost on the balance sheet. • Requires the use of the exit price notion when measuring the fair value of financial instruments for disclosure purposes. • Requires an entity to present separately in other comprehensive income the portion of the total change in the fair value of a liability resulting from a change in the instrument-specific credit risk when the entity has elected to measure the liability at fair value in accordance with the fair value option. • Requires separate presentation of financial assets and financial liabilities by measurement category and form of financial asset (that is, securities or loans and receivables) on the balance sheet or the accompanying notes to the financial statements. • Clarifies that an entity should evaluate the need for a valuation allowance on a deferred tax asset related to available-for-sale securities in combination with the entity’s other deferred tax assets. This new guidance is effective for us for our fiscal year beginning on October 1, 2018, generally under a modified retrospective approach, with the exception of the amendments related to equity investments without a readily determinable fair value and the use of an exit price notion to measure financial instruments for disclosure purposes, which will be applied prospectively as of the date of adoption. Early adoption is generally not permitted. We are evaluating the impact, if any, the adoption of this new guidance will have on our financial position and results of operations. Lease accounting - In February 2016, the FASB issued new guidance related to the accounting for leases (ASU 2016-02). The new guidance requires the recognition of assets and liabilities on the balance sheet related to the rights and obligations created by lease agreements, regardless of whether they are classified as finance or operating leases. Consistent with current guidance, the recognition, measurement and presentation of expenses and cash flows arising from a lease will primarily depend upon its classification as a finance or operating lease. The new guidance requires new disclosures to help financial statement users better understand the amount, timing and cash flows arising from leases. The new guidance is first effective for our fiscal year beginning on October 1, 2019 and will be adopted under a modified retrospective approach. Early adoption is permitted. This new guidance will impact our financial position and results of operations. We are evaluating the magnitude of such impact. Derivatives and hedging (contract novations) - In March 2016, the FASB issued new guidance related to derivatives and hedging, specifically the effect of derivative contract novations on existing hedge accounting relationships (ASU 2016-05). The new guidance clarifies that a change in counterparty to a derivative instrument that has been designated as a hedging instrument under the current guidance does not, in and of itself, require re-designation of that hedging relationship provided that all other hedge accounting criteria continue to be met. The new guidance is first effective for our fiscal year beginning October 1, 2017 and will be adopted under either a prospective or modified retrospective basis. We plan to adopt this guidance on a prospective basis and do not expect this new guidance to have a material effect on our financial position and results of operations. Derivatives and hedging (contingent put and call options in debt instruments) - In March 2016, the FASB issued new guidance related to derivatives and hedging, specifically contingent put and call options in debt instruments (ASU 2016-06). The new guidance clarifies the requirements for assessing whether contingent call/(put) options that can accelerate the payment of principal on debt instruments are clearly and closely related to their debt hosts. An entity performing the assessment is required to assess the embedded call/(put) options solely in accordance with the following four-step decision sequence; an entity must consider: 1) whether the payoff is adjusted based on changes in an index; 2) whether the payoff is indexed to an underlying other than interest rates or credit risk; 3) whether the debt involves a substantial premium or discount; and 4) whether the call/(put) option is contingently exercisable. The new guidance is first effective for our fiscal year beginning October 1, 2017 and will be adopted under a modified retrospective approach. We are evaluating the impact the adoption of this new guidance will have on our financial position and results of operations. 105 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Equity method investments and joint ventures - In March 2016, the FASB issued new guidance related to equity method investments and joint ventures (ASU 2016-07). The new guidance eliminates the requirement that when an investment qualifies for use of the equity method as a result of an increase in the level of ownership interest or degree of influence, an investor must adjust the investment, results of operations, and retained earnings retroactively on a step-by-step basis as if the equity method had been in effect during all previous periods that the investment had been held. Additionally, the new guidance requires that the equity method investor add the cost of acquiring the additional interest in the investee to the current basis of the investor’s previously held interest and adopt the equity method of accounting as of the date the investment becomes qualified for equity method accounting and therefore upon qualifying for the equity method of accounting. No retroactive adjustment of the investment is required. The new guidance is first effective for our fiscal year beginning October 1, 2017 on a prospective basis. Given that this guidance applies to entity specific transactions and would only become relevant in certain circumstances, we are unable to estimate the impact, if any, this new guidance may have on our financial position. Credit losses - In June 2016, the FASB issued new guidance related to the measurement of credit losses on financial instruments (ASU 2016-13). The amended guidance involves several aspects of the accounting for credit losses related to certain financial instruments including assets measured at amortized cost, available-for-sale debt securities and certain off-balance sheet commitments. The new guidance broadens the information that an entity must consider in developing its estimated credit losses expected to occur over the remaining life of assets measured either collectively or individually to include historical experience, current conditions and reasonable and supportable forecasts, replacing the existing incurred credit loss model and other models with the Current Expected Credit Losses (“CECL”) model. The new guidance expands the disclosure requirements regarding an entity’s assumptions, models, and methods for estimating credit losses and requires new disclosures of the amortized cost balance for each class of financial asset by credit quality indicator, disaggregated by the year of origination. The new guidance is first effective for our fiscal year beginning October 1, 2020 and will be adopted under a modified retrospective approach. Early adoption is permitted although not prior to our fiscal year beginning October 1, 2019. We have begun our implementation and evaluation efforts by establishing a cross-functional team to assess the required changes to our credit loss estimation methodologies and systems, as well as determine additional data and resources required to comply with the new guidance. We are evaluating the impact the adoption of this new guidance will have on our financial position and results of operations, which will depend on, among other things, the current and expected macroeconomic conditions and the nature and characteristics of financial assets held by us on the date of adoption. Statement of Cash Flows (classification of certain cash receipts and cash payments) - In August 2016, the FASB issued amended guidance related to the Statement of Cash Flows (ASU 2016-15). The amended guidance involves several aspects of the classification of certain cash receipts and cash payments including debt prepayment or debt extinguishment costs, settlement of zero-coupon debt instruments or other debt instruments with coupon interest rates that are insignificant in relation to the effective interest rate of the borrowing, contingent consideration payments made after a business combination, proceeds from the settlement of insurance claims, proceeds from the settlement of corporate-owned life insurance policies (including bank-owned life insurance policies), distributions received from equity method investees, beneficial interests in securitization transactions and separately identifiable cash flows and application of the predominance principle. The amended guidance is first effective for our financial report covering the quarter ended December 31, 2018 and will be adopted under a retrospective approach. Early adoption is permitted. The adoption of this new guidance will impact our Statement of Cash Flows and will not have an impact on our financial position and results of operations. Income tax impact of intra-entity transfers of assets - In October 2016, the FASB issued guidance related to the accounting for income tax consequences of intra-entity transfers of assets (ASU 2016-16). Current GAAP prohibits the recognition of current and deferred income taxes for intra-entity asset transfers until the asset has been sold to an outside party. Under the new guidance, an entity should recognize the income tax consequences of an inter-entity transfer of an asset when the transfer occurs. The guidance is first effective for our fiscal year beginning October 1, 2018 and will be adopted under a retrospective approach. Early adoption is permitted. We are evaluating the impact the adoption of this new guidance will have on our financial position and results of operations. Statement of Cash Flows (restricted cash) - In November 2016, the FASB issued guidance related to the classification and presentation of changes in restricted cash on the Statement of Cash Flows (ASU 2016-18). Current GAAP does not provide guidance to address how to classify and present changes in restricted cash or restricted cash equivalents that occur when there are transfers between cash, cash equivalents and restricted cash or restricted cash equivalents and when there are direct cash receipts into restricted cash or restricted cash equivalents or direct cash payments made from restricted cash or restricted cash equivalents. Under the new guidance, an entity should present in their Statement of Cash Flows the changes during the period in the total of cash and cash equivalents and amounts described as restricted cash or restricted cash equivalents when reconciling the beginning-of-period and ending-of-period total amounts shown on the statement of cash flows. The guidance is first effective for our financial report covering the quarter ended December 31, 2018 and will be adopted under a retrospective approach. Early adoption is permitted. We are evaluating the impact the adoption of this new guidance will have on our Consolidated Statements of Cash Flows. 106 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Definition of a business - In January 2017, the FASB issued amended guidance related to the definition of a business (ASU 2017-01). This amended guidance clarifies the definition of a business with the objective of adding guidance to assist entities with evaluating whether transactions should be accounted for as acquisitions (or disposals) of assets or businesses. The guidance is first effective for our fiscal year beginning October 1, 2018 and will be adopted on a prospective basis. Early adoption is permitted. Given the adoption of this amended guidance is dependent upon the nature of future events and circumstances, we are unable to estimate the impact, if any, the adoption of this new guidance will have on our financial position and results of operations. Goodwill - In January 2017, the FASB issued amended guidance to simplify the subsequent measurement of goodwill, eliminating “Step 2” from the goodwill impairment test (ASU 2017-04). In computing the implied fair value of goodwill under Step 2, an entity had to perform procedures to determine the fair value at the impairment testing date of its assets and liabilities following the procedure that would be required in determining the fair value of assets acquired and liabilities assumed in a business combination. Under the amended guidance, an entity should perform its annual, or interim, goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount and subsequently recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. The guidance is first effective for our financial report covering the quarter ended December 31, 2019 and will be adopted on a prospective basis. Early adoption is permitted for interim or annual goodwill impairment tests performed on testing dates after January 1, 2017. We will adopt this simplification guidance in the earliest period it applies to our facts and circumstances. Callable debt securities - In March 2017, the FASB issued guidance that requires certain premiums on callable debt securities to be amortized to the earliest call date instead of the contractual life of the security (ASU 2017-08). Discounts on callable debt securities will continue to be amortized to the contractual maturity date. This guidance is first effective for our fiscal year beginning on October 1, 2019; however, early adoption is permitted. The guidance will be adopted using a modified retrospective approach. We are evaluating the impact the adoption of this new guidance will have on our financial position and results of operations. Share-based payment awards - In May 2017, the FASB issued amended guidance that clarifies when changes to the terms or conditions of share-based payment awards require an entity to apply modification accounting (ASU 2017-09). The amended guidance states an entity should account for the effects of a modification unless certain criteria are met which include that the modified award has the same fair value, vesting conditions and classification as the original award. The guidance is first effective for our fiscal year beginning October 1, 2019 on a prospective basis; however, early adoption is permitted. Given that this guidance applies to specific transactions and would only become relevant in certain circumstances, we are unable to estimate the impact, if any, this new guidance may have on our financial position. Derivatives and hedging (accounting for hedging activities) - In August 2017, the FASB issued new guidance amending its hedge accounting model (ASU 2017-12). Among other things, the new guidance: • Expands the ability to hedge nonfinancial and financial risk components. • Reduces complexity in fair value hedges of interest rate risk. • Eliminates the requirement to separately measure and report hedge ineffectiveness. • Generally requires the entire change in the fair value of a hedging instrument to be presenting in the same income statement line as the hedged item. • Modifies accounting for components excluded from the assessment of hedge effectiveness. • Eases certain documentation and hedge effectiveness assessment requirements. The new guidance is first effective for our fiscal year beginning October 1, 2019; however, early adoption is permitted. The amendments are required to be applied to cash flow and net investment hedges that exist on the date of adoption on a modified retrospective basis. Changes to presentation and disclosure requirements are only required on a prospective basis. We are evaluating whether we will early adopt this new guidance and the impact it will have on our financial position and results of operations. NOTE 3 – ACQUISITIONS Acquisition announcements during fiscal year 2017 In April 2017, we announced we had entered into a definitive agreement to acquire 100% of the outstanding shares of Scout Investments, Inc. (the “Scout Group”), an asset management and distribution entity, from UMB Financial Corporation. The Scout Group includes Scout Investments (“Scout”) and its Reams Asset Management division (“Reams”), as well as Scout Distributors. The addition of Scout, an equity asset manager, and Reams, an institutional-focused fixed income specialist, broadens the investment solutions available to our clients. As of December 31, 2016, Scout and its Reams division had combined assets under management and advisement of 107 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements approximately $27 billion. The Scout Group was included in our Asset Management segment upon completion of this acquisition, which occurred on November 17, 2017. Acquisitions completed during fiscal year 2016 Mummert & Company Corporate Finance GmbH (“Mummert”) In June 2016, we completed our acquisition of all of the outstanding shares of Mummert, a middle market M&A advisory firm, headquartered in Munich, Germany, that was focused primarily on the technology, industrial, healthcare, consumer and business services sectors. Mummert expanded our investment banking capabilities in Europe, and has been integrated into our Capital Markets segment. For purposes of certain acquisition-related financial reporting requirements, the Mummert acquisition was not considered a material acquisition. We accounted for this acquisition under the acquisition method of accounting with the assets and liabilities of Mummert recorded as of the acquisition date at their respective fair values in our consolidated financial statements. Mummert’s results of operations have been included in our results prospectively from June 1, 2016. See Note 17 for information regarding the contingent consideration associated with the Mummert transaction. MacDougall, MacDougall & MacTier Inc. (“3Macs”) In August 2016, we completed our acquisition of all of the outstanding shares of 3Macs, an independent investment firm founded in 1849 and headquartered in Montreal, Quebec, Canada. As of the acquisition date, 3Macs had approximately 70 financial advisors with approximately $6 billion (Canadian) of client assets under administration. The 3Macs financial advisors operate within RJ Ltd. in our Private Client Group segment. For purposes of certain acquisition-related financial reporting requirements, the 3Macs acquisition was not considered a material acquisition. We accounted for this acquisition under the acquisition method of accounting with the assets and liabilities of 3Macs recorded as of the acquisition date at their respective fair values in our consolidated financial statements. 3Macs results of operations have been included in our results prospectively from August 31, 2016. U.S. Private Client Services unit of Deutsche Bank Wealth Management In September 2016, we completed an acquisition of certain specified assets and the assumption of certain specified liabilities of the U.S. Private Client Services unit of Deutsche Bank Wealth Management (“Alex. Brown”) from Deutsche Bank Securities, Inc. As of the acquisition date, approximately 190 financial advisors with approximately $46 billion of client assets under administration joined the firm. Alex. Brown is included in our Private Client Group segment. For purposes of certain acquisition-related financial reporting requirements, the Alex. Brown acquisition was not considered a material acquisition. We accounted for this acquisition under the acquisition method of accounting with the specific assets acquired and liabilities of Alex. Brown we assumed recorded as of the acquisition date at their respective fair values in our consolidated financial statements. Alex. Brown’s results of operations have been included in our results of operations prospectively from September 6, 2016. As part of the acquisition of Alex. Brown, we assumed the liability for certain DBRSU awards, including the associated plan terms and conditions, which will ultimately be settled in DB common shares if the conditions outlined in the plan are met. At various dates throughout fiscal year 2016, we purchased DB common shares to serve as an economic hedge to the DBRSU liability. See Note 2 and Note 20 for further information on this liability. 108 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Acquisition-related expenses The “Acquisition-related expenses” presented in our Consolidated Statements of Income and Comprehensive Income for the year ended September 30, 2017 and 2016 pertain to certain incremental expenses incurred in connection with the acquisitions described above. The table below presents a summary of acquisition-related expenses incurred in each respective period. Our acquisition-related expenses associated with our fiscal year 2015 acquisitions were not significant. $ in thousands Severance Acquisition and integration-related incentive compensation costs Early termination costs of assumed contracts Information systems integration costs Legal and regulatory Post-closing purchase price contingency DBRSU obligation and related hedge All other Total acquisition-related expenses In the table above: Year ended September 30, 2017 2016 $ $ $ 5,859 5,474 1,329 1,380 3,192 (3,345) 770 3,336 17,995 $ 866 — — 21,752 8,334 — 4,837 4,917 40,706 • Severance expenses primarily arose from the 3Macs acquisition. Such costs included severance costs as well as any forgiven employee loan balances and any unamortized balance of the prepaid compensation asset associated with terminated associates, which was not collected. See Note 9 for more information. • Acquisition and integration-related incentive compensation costs are primarily comprised of non-recurring RSU grants made to certain employees and consultants for acquisition-related purposes. • DBRSU obligation and related hedge expenses for the year ended September 30, 2017 included a loss on the DBRSU awards related to a DB rights offering during the year. This loss was partially offset by a related gain on the DB shares that act as an economic hedge to this obligation. Expenses for the year ended September 30, 2016 represented the pre-Alex. Brown closing date unrealized loss on the DB shares. See Note 20 for more information. 109 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements NOTE 4 – FAIR VALUE Our “Financial instruments owned” and “Financial instruments sold, but not yet purchased” on our Consolidated Statements of Financial Condition are recorded at fair value under GAAP. See Note 2 for further information about such instruments and our significant accounting policies related to fair value. The tables below presents assets and liabilities measured at fair value on a recurring and nonrecurring basis. Netting adjustments represent the impact of counterparty and collateral netting on our derivative balances included in our Consolidated Statements of Financial Condition. See Note 6 for additional information. $ in thousands Assets at fair value on a recurring basis Trading instruments Quoted prices in active markets for identical instruments (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Netting adjustments Balance as of September 30, 2017 Municipal and provincial obligations $ 83 $ 221,884 $ Corporate obligations Government and agency obligations Agency MBS and CMOs Non-agency CMOs and ABS Total debt securities Equity securities Brokered certificates of deposit Other Total trading instruments Available-for-sale securities Agency MBS and CMOs Other securities ARS preferred securities Total available-for-sale securities Derivative assets Interest rate contracts Matched book Other Foreign exchange contracts Total derivative assets Private equity investments Measured at fair value Measured at NAV Total private equity investments Other investments (2) 9,361 6,354 913 — 16,711 16,090 — 32 32,833 — 1,032 — 1,032 — — — — — — 220,312 81,577 28,977 133,070 28,442 493,950 389 31,492 — 525,831 2,081,079 — — 2,081,079 288,035 86,436 32 374,503 — — 332 — — — — 5 5 — — 5,594 (1) 5,599 — — 106,171 106,171 — — — — 88,885 88,885 336 $ — $ 221,967 — — — — — — — — — — — — — — (55,728) — (55,728) — — — 90,938 35,331 133,983 28,447 510,666 16,479 31,492 5,626 564,263 2,081,079 1,032 106,171 2,188,282 288,035 30,708 32 318,775 88,885 109,894 198,779 220,980 Total assets at fair value on a recurring basis $ 254,177 $ 2,981,745 $ 200,991 $ (55,728) $ 3,491,079 Assets at fair value on a nonrecurring basis Bank loans, net Impaired loans Loans held for sale (3) Total bank loans, net Other Assets: OREO Total assets at fair value on a nonrecurring basis $ $ — $ 17,474 $ 23,994 $ — $ — — — 11,285 28,759 880 — 23,994 — — — — — $ 29,639 $ 23,994 $ — $ 41,468 11,285 52,753 880 53,633 (continued on next page) 110 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements $ in thousands Liabilities at fair value on a recurring basis Trading instruments sold but not yet purchased Quoted prices in active markets for identical instruments (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Netting adjustments Balance as of September 30, 2017 Municipal and provincial obligations $ 304 $ — $ — $ — $ Corporate obligations Government obligations Agency MBS and CMOs Non-agency MBS and CMOs Total debt securities Equity securities Total trading instruments sold but not yet purchased Derivative liabilities Interest rate contracts Matched book Other Foreign exchange contracts DBRSU obligation (equity) Total derivative liabilities 1,286 167,622 2,477 — 171,689 8,118 179,807 — — — — — 35,272 — — 5,028 40,300 1,342 41,642 288,035 101,893 646 25,800 416,374 — — — — — — — — — — — — — — — — — — — — (59,410) — — (59,410) Total liabilities at fair value on a recurring basis $ 179,807 $ 458,016 $ — $ (59,410) $ 304 36,558 167,622 2,477 5,028 211,989 9,460 221,449 288,035 42,483 646 25,800 356,964 578,413 (1) Includes the fair value of forward commitments to purchase GNMA or FNMA MBS arising from our fixed income public finance operations. See Notes 2 and 17 for additional information. (2) Includes $44 million of financial instruments that are related to obligations to perform under certain deferred compensation plans and DB shares with a fair value of $19 million as of September 30, 2017 which we hold as an economic hedge against the DBRSU obligation. See Notes 2 and 20 for additional information. (3) Loans classified as held for sale recorded at a fair value lower than cost. 111 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements $ in thousands Assets at fair value on a recurring basis: Trading instruments Quoted prices in active markets for identical instruments (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Netting adjustments Balance as of September 30, 2016 Municipal and provincial obligations $ 480 $ 273,683 $ Corporate obligations Government and agency obligations Agency MBS and CMOs Non-agency CMOs and ABS Total debt securities Equity securities Brokered certificates of deposit Other Total trading instruments Available-for-sale securities Agency MBS and CMOs Non-agency CMOs Other securities ARS Municipal obligations Preferred securities 10,000 6,412 413 — 17,305 14,529 — 555 122,885 43,186 164,250 34,421 638,425 1,500 35,206 3 32,389 675,134 — — 1,417 — — 682,297 50,519 — — — Total available-for-sale securities 1,417 732,816 — — — — — — 325,655 422,196 163,433 2,016 587,645 — — 257 Derivative assets Interest rate contracts Matched-book Other Foreign exchange contracts Total derivative assets Private equity investments Measured at fair value Measured at NAV Total private equity investments Other investments (2) Total assets at fair value on a recurring basis Assets at fair value on a nonrecurring basis Bank loans, net Impaired loans Loans held for sale (3) Total bank loans, net Other assets: OREO Total assets at fair value on a nonrecurring basis $ $ $ — — — — 7 7 — — 6,020 (1) 6,027 — — — 25,147 100,018 125,165 — — — — 83,165 83,165 441 $ — $ — — — — — — — — — — — — — — — — (107,539) — (107,539) — — — 274,163 132,885 49,598 164,663 34,428 655,737 16,029 35,206 6,578 713,550 682,297 50,519 1,417 25,147 100,018 859,398 422,196 55,894 2,016 480,106 83,165 111,469 194,634 326,353 359,461 $ 1,995,852 $ 214,798 $ (107,539) $ 2,574,041 — $ 23,146 $ 47,982 $ — $ — — — 18,177 41,323 679 — 47,982 — — — — — $ 42,002 $ 47,982 $ — $ 71,128 18,177 89,305 679 89,984 (continued on next page) 112 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements $ in thousands Liabilities at fair value on a recurring basis Trading instruments sold but not yet purchased Quoted prices in active markets for identical instruments (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Netting adjustments Balance as of September 30, 2016 Municipal and provincial obligations $ 1,161 $ — $ Corporate obligations Government obligations Agency MBS and CMOs Total debt securities Equity securities Total trading instruments sold but not yet purchased Derivative liabilities Interest rate contracts Matched book Other DBRSU obligation (equity) Total derivative liabilities Total liabilities at fair value on a recurring basis $ 1,283 266,682 2,804 271,930 18,382 290,312 29,791 — — 29,791 — 29,791 — — — — 290,312 $ 422,196 178,502 17,769 618,467 648,258 $ — — — — — — — — — — — — $ — $ — — — — — — — (142,859) — (142,859) (142,859) $ $ 1,161 31,074 266,682 2,804 301,721 18,382 320,103 422,196 35,643 17,769 475,608 795,711 (1) Includes the fair value of forward commitments to purchase GNMA or FNMA MBS arising from our fixed income public finance operations. See Notes 2 and 17 for additional information. (2) Includes $77 million of financial instruments that are related to obligations to perform under certain deferred compensation plans and DB shares with a fair value of $12 million as of September 30, 2016 which we hold as an economic hedge against the DBRSU obligation. See Notes 2 and 20 for additional information. (3) Loans classified as held for sale recorded at a fair value lower than cost. Transfers between levels We had $4 million and $3 million in transfers of financial instruments from Level 1 to Level 2 during the year ended September 30, 2017 and 2016, respectively. These transfers were a result of decreased market activity in these instruments. Our transfers from Level 2 to Level 1 were $1 million in each of the years ended September 30, 2017 and 2016, respectively. These transfers were a result of increased market activity in these instruments. Our policy is to treat transfers between levels of the fair value hierarchy as having occurred at the end of the reporting period. Changes in Level 3 recurring fair value measurements The tables below presents the changes in fair value for Level 3 assets and liabilities measured at fair value on a recurring basis. The realized and unrealized gains and losses in the tables below may include changes in fair value that were attributable to both observable and unobservable inputs. Our policy is to treat transfers between levels of the fair value hierarchy as having occurred at the end of the reporting period. 113 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements $ in thousands Fair value beginning of year Total gains/(losses) for the year: Included in earnings Included in other comprehensive income Purchases and contributions Sales Distributions Transfers: Into Level 3 Out of Level 3 Fair value end of year Change in unrealized gains/(losses) for the year included in earnings (or changes in net assets) for assets held at the end of the year $ $ $ Year ended September 30, 2017 Level 3 assets at fair value Trading instruments Available-for-sale securities Non-agency CMOs and ABS Other ARS – municipal obligations ARS - preferred securities Private equity and other investments Private equity investments Other investments 7 1 — — — (3) — — 5 $ 6,020 $ 25,147 $ 100,018 $ 83,165 $ 441 (2,568) — 67,316 (65,174) — — — 641 2,344 — (28,132) — — — (84) 7,705 — (1,468) — — — 8,343 — 5,245 (168) (7,700) — — $ 5,594 $ — $ 106,171 $ 88,885 $ 118 — 217 (245) — — (195) 336 1 $ (1,626) $ — $ 7,705 $ 8,331 $ 118 Year ended September 30, 2016 Level 3 assets at fair value Trading instruments Available-for-sale securities Private equity and other investments Corporate obligations Non-agency CMOs and ABS Other ARS – municipal obligations ARS - preferred securities Private equity investments Other investments $ in thousands Fair value beginning of year $ 156 $ 9 $ 6,961 $ 28,015 $ 110,749 $ 77,435 $ 565 Total gains/(losses) for the year: Included in earnings Included in other comprehensive income Purchases and contributions Sales Redemptions by issuer Distributions Transfers: Into Level 3 Out of Level 3 Fair value end of year Change in unrealized gains/(losses) for the year included in earnings (or changes in net assets) for assets held at the end of the year $ $ (137) — 75 (94) — — — — — $ — — — — — (2) — — 7 (3,048) 133 136 — 61,887 (59,780) (1,393) (9,656) — — (1,583) (1,211) — — — — (25) — — — — — — — 11,517 — 11,271 (18) — 9 — 8 — — (17,040) (141) — — — — 441 $ 6,020 $ 25,147 $ 100,018 $ 83,165 $ — $ 2 $ (2,752) $ (1,348) $ (9,574) $ 11,517 $ 2 The gains included in our Consolidated Statements of Income and Comprehensive Income for certain private equity investments for the years ended September 30, 2017 and 2016 were primarily attributable to the noncontrolling interests’ share of the net valuation adjustments. As of September 30, 2017, 10% of our assets and 2% of our liabilities are instruments measured at fair value on a recurring basis. Instruments measured at fair value on a recurring basis categorized as Level 3 as of September 30, 2017 represent 6% of our assets measured at fair value. In comparison as of September 30, 2016, 8% and 3% of our assets and liabilities, respectively, represented instruments measured at fair value on a recurring basis. Instruments measured at fair value on a recurring basis categorized as Level 3 as of September 30, 2016 represented 8% of our assets measured at fair value. Level 3 instruments as a percentage of 114 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements total financial instruments decreased compared to September 30, 2016, primarily as a result of the increase in total assets measured at fair value since September 30, 2016. The following table presents the gains/(losses) related to Level 3 recurring fair value measurements included in our Consolidated Statements of Income and Comprehensive Income. $ in thousands For the year ended September 30, 2017 Total gains/(losses) included in earnings Change in unrealized gains/(losses) for assets held at the end of the year For the year ended September 30, 2016 Total gains/(losses) included in earnings Change in unrealized gains/(losses) for assets held at the end of the year Quantitative information about level 3 fair value measurements Net trading profits Other revenues Other comprehensive income $ $ $ $ (2,567) $ (1,625) $ 9,018 8,449 (3,185) $ (2,750) $ 11,795 11,519 $ $ $ $ 10,049 7,705 (11,049) (10,922) The table below presents the valuation techniques and significant unobservable inputs used in the valuation of a significant majority of our financial instruments classified as level 3. These inputs represent those that a market participant would take into account when pricing these instruments. Level 3 financial instrument $ in thousands Recurring measurements: Fair value at September 30, 2017 Valuation technique(s) Unobservable input Range (weighted-average) ARS preferred securities $ 106,171 Discounted cash flow Average discount rate 5.46% - 6.81% (6.03%) Average interest rates applicable to 2.58% - 3.44% (2.72%) future interest income on the securities (1) Prepayment year (2) 2017 - 2021 (2021) Private equity investments (not measured at NAV): $ 68,454 Income or market approach: Scenario 1 - income approach - discounted cash flow Discount rate 13% - 25% (22.4%) Scenario 2 - market approach - market multiple method 20,431 Transaction price or other investment-specific events(3) Terminal growth rate of cash flows 3% - 3% (3%) Terminal year 2020 - 2042 (2021) EBITDA Multiple 5.25 - 7.0 (5.8) Weighting assigned to outcome of scenario 1/scenario 2 Not meaningful (3) 87%/13% Not meaningful (3) 20,736 3,258 Discounted cash flow Prepayment rate 7 yrs. - 12 yrs. (10.4 yrs.) Appraisal or discounted cash flow value(4) Not meaningful (4) Not meaningful (4) Nonrecurring measurements: Bank loans: impaired loans - residential Bank loans: impaired loans: corporate $ $ $ (1) Future interest rates are projected based upon a forward interest rate path, plus a spread over such projected base rate that is applicable to each future period for each security within this portfolio segment. The interest rates presented represent the average interest rate over all projected periods for securities within the portfolio segment. (2) Assumed calendar year of at least a partial redemption of the outstanding security by the issuer. (3) Certain private equity investments are valued initially at the transaction price until either our periodic review, significant transactions occur, new developments become known, or we receive information from the fund manager that allows us to update our proportionate share of net assets, when any of which indicate that a change in the carrying values of these investments is appropriate. (4) The valuation techniques used for the impaired corporate loan portfolio are appraisals less selling costs for the collateral dependent loans and discounted cash flows for impaired loans that are not collateral dependent. (continued on next page) 115 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements (continued from previous page) Level 3 financial instrument $ in thousands Recurring measurements: Available-for-sale securities ARS Municipals - issuer is a municipality Available-for-sale securities ARS Municipals - tax- exempt preferred securities Available-for-sale securities ARS Preferred securities Private equity investments (not measured at NAV): Nonrecurring measurements: Bank loans - impaired residential Bank loans - impaired corporate Fair value at September 30, 2016 Valuation technique(s) Unobservable input 10,413 Discounted cash flow Average discount rate Range (weighted-average) 5.17% - 6.36% (5.77%) Average interest rates applicable to future interest income on the securities (1) Prepayment year (2) 1.23% - 1.83% (1.53%) 2019 - 2026 (2022) 14,734 Discounted cash flow Average discount rate 4.62% - 5.62% (5.12%) Average interest rates applicable to future interest income on the securities (1) Prepayment year (2) 0.91% - 0.91% (0.91%) 2016 - 2021 (2021) 100,018 Discounted cash flow Average discount rate Average interest rates applicable to future interest income on the securities (1) Prepayment year (2) 4.87% - 6.34% (5.56%) 1.24% - 2.51% (1.34%) 2016 - 2021 (2021) 56,746 Income or market approach: Scenario 1 - income approach - discounted cash flow Scenario 2 - market approach - market multiple method 26,419 Transaction price or other investment-specific events (3) 21,909 26,073 Discounted cash flow Appraisal or discounted cash flow value (4) Discount rate 13% - 20% (17.9%) Terminal growth rate of cash flows 3% - 3% (3%) Terminal year 2019 - 2021 (2020) EBITDA Multiple 5.25 - 7.5 (6.3) Weighting assigned to outcome of scenario 1/scenario 2 Not meaningful (3) 81%/19% Not meaningful (3) Prepayment rate Not meaningful (4) 7 yrs. - 12 yrs. (10.2 yrs.) Not meaningful (4) $ $ $ $ $ $ $ (1) Future interest rates are projected based upon a forward interest rate path, plus a spread over such projected base rate that is applicable to each future period for each security within this portfolio segment. The interest rates presented represent the average interest rate over all projected periods for securities within the portfolio segment. (2) Assumed calendar year of at least a partial redemption of the outstanding security by the issuer. (3) Certain private equity investments are valued initially at the transaction price until either our periodic review, significant transactions occur, new developments become known, or we receive information from the fund manager that allows us to update our proportionate share of net assets, when any of which indicate that a change in the carrying values of these investments is appropriate. (4) The valuation techniques used for the impaired corporate loan portfolio are appraisals less selling costs for the collateral dependent loans and discounted cash flows for impaired loans that are not collateral dependent. 116 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Qualitative disclosure about unobservable inputs For our recurring fair value measurements categorized within Level 3 of the fair value hierarchy, the sensitivity of the fair value measurement to changes in significant unobservable inputs and interrelationships between those unobservable inputs are described below: Auction rate securities: One of the significant unobservable inputs used in the fair value measurement of auction rate securities presented within our available- for-sale securities portfolio relates to judgments regarding whether the level of observable trading activity is sufficient to conclude markets are active. Where insufficient levels of trading activity are determined to exist as of the reporting date, then management’s assessment of how much weight, if any, to apply to trading prices in inactive markets versus management’s own valuation models could significantly impact the valuation conclusion. The valuation of the securities impacted by changes in management’s assessment of market activity levels could be either higher or lower, depending upon the relationship of the inactive trading prices compared to the outcome of management’s internal valuation models. The future interest rate and maturity assumptions impacting the valuation of the auction rate securities are directly related. As short- term interest rates rise, due to the variable nature of the penalty interest rate provisions embedded in most of these securities in the event auctions fail to set the security’s interest rate, then a penalty rate that is specified in the security increases. These penalty rates are based upon a stated interest rate spread over what is typically a short-term base interest rate index. Management estimates that at some level of increase in short-term interest rates, issuers of the securities will have the economic incentive to refinance (and thus prepay) the securities. Therefore, the short-term interest rate assumption directly impacts the input related to the timing of any projected prepayment. The faster and steeper short-term interest rates rise, the earlier prepayments will likely occur and the higher the fair value of the security. Private equity investments: The significant unobservable inputs used in the fair value measurement of private equity investments relate to the financial performance of the investment entity and the market’s required return on investments from entities in industries in which we hold investments. Significant increases/(decreases) in our investment entities’ future economic performance will have a corresponding increase/(decrease) on the valuation results. The value of our investment moves inversely with the market’s expectation of returns from such investments. Should the market require higher returns from industries in which we are invested, all other factors held constant, our investments will decrease in value. Should the market accept lower returns from industries in which we are invested, all other factors held constant, our investments will increase in value. Investments in private equity measured at net asset value per share As a practical expedient, we utilize NAV or its equivalent to determine the recorded value of a portion of our private equity portfolio. We utilize NAV when the fund investment does not have a readily determinable fair value and the NAV of the fund is calculated in a manner consistent with the measurement principles of investment company accounting, including measurement of the investments at fair value. Our private equity portfolio as of September 30, 2017 includes various direct and third party private equity investments and various private equity funds which we sponsor. The portfolio is primarily invested in a broad range of industries including leveraged buyouts, growth capital, distressed capital, venture capital and mezzanine capital. Due to the closed-end nature of certain of our fund investments, such investments cannot be redeemed directly with the funds. Our investment is monetized through distributions received through the liquidation of the underlying assets of those funds. We anticipate 90% of these underlying assets will be liquidated over a period of five years or less, with the remaining 10% to be liquidated over a period of nine years. 117 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The table below presents the recorded value and unfunded commitments related to our private equity portfolio. $ in thousands September 30, 2017 Private equity investments measured at NAV Private equity investments measured at fair value Total private equity investments September 30, 2016 Private equity investments measured at NAV Private equity investments measured at fair value Total private equity investments Recorded Value RJF Unfunded commitment Noncontrolling Interest Total $ $ $ $ 109,894 $ 20,973 $ 2,273 $ 23,246 88,885 198,779 111,469 $ 27,542 $ 3,001 $ 30,543 83,165 194,634 The portions of the private equity investments we do not own were $54 million and $51 million as of September 30, 2017 and September 30, 2016, respectively, and as such are included as a component of noncontrolling interest in our Consolidated Statements of Financial Condition. Of the total private equity investments, the weighted average portion we own is $145 million or 73% and $144 million or 74% as of September 30, 2017 and September 30, 2016, respectively. Many of these fund investments meet the definition of prohibited “covered funds” as defined by the Volcker Rule of the Dodd-Frank Wall Street Reform and Consumer Protection Act (“Volcker Rule”). We have received approval from the Board of Governors of the Federal Reserve System (the “Fed”) to continue to hold the majority of our covered fund investments for up to an additional five- year conformance period, thereby extending our applicable holding period until July 2022 for such investments. Fair value option The fair value option is an accounting election that allows the reporting entity to apply fair value accounting for certain financial assets and liabilities on an instrument by instrument basis. As of September 30, 2017 and 2016, we had not elected the fair value option for any of our financial assets or liabilities not already recorded at fair value. Additional disclosures about the fair value of financial instruments that are not carried on the Consolidated Statements of Financial Condition at fair value Many, but not all, of the financial instruments we hold are recorded at fair value in the Consolidated Statements of Financial Condition. The following represents financial instruments in which the ending balance at September 30, 2017 and 2016 was not carried at fair value in accordance with the GAAP on our Consolidated Statements of Financial Condition: Short-term financial instruments: The carrying value of short-term financial instruments, including cash and cash equivalents, assets segregated pursuant to federal regulations and other segregated assets, repurchase agreements and reverse repurchase agreements and other collateralized financings are recorded at amounts that approximate the fair value of these instruments. These financial instruments generally expose us to limited credit risk and have no stated maturities or have short-term maturities and carry interest rates that approximate market rates. Under the fair value hierarchy, cash and cash equivalents and assets segregated pursuant to federal regulations and other segregated assets are classified as Level 1. Repurchase agreements and reverse repurchase agreements and other collateralized financings are classified as Level 2 under the fair value hierarchy as they are generally overnight and are collateralized by U.S. government or agency securities. Bank loans, net: These financial instruments are primarily comprised of loans originated or purchased by RJ Bank and include C&I loans, commercial and residential real estate loans, tax-exempt loans, as well as SBL intended to be held until maturity or payoff and are recorded at amounts that result from the application of the loans held for investment methodologies summarized in Note 2. In addition, these financial instruments consist of loans held for sale, which are carried at the lower of cost or market value. A portion of these loans held for sale, which are carried at lower of cost or market value, as well as any impaired loans held for investment are recorded at fair value as nonrecurring fair value measurements, and therefore are excluded from the table below. Fair values for both variable and fixed-rate loans held for investment are estimated using discounted cash flow analysis, based on interest rates currently being offered for loans with similar terms to borrowers of similar credit quality. This methodology for estimating the fair value of loans does not consider other market variables and, therefore, is not based on an exit price concept. The 118 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements majority of fair value determinations for these loans are classified as Level 3 under the fair value hierarchy. Refer to Note 2 for information regarding the fair value policies specific to loans held for sale. Receivables and other assets: Brokerage client receivables, receivables from brokers, dealers and clearing organizations, other receivables, and certain other assets are recorded at amounts that approximate fair value and are classified as Level 2 and 3 under the fair value hierarchy. As specified under GAAP, the FHLB and FRB stock are recorded at cost, which we have determined to approximate their estimated fair value, and are classified as Level 2 under the fair value hierarchy. Loans to financial advisors, net: These financial instruments are primarily comprised of loans provided to financial advisors or key revenue producers, primarily for recruiting, transitional cost assistance, and retention purposes. Such loans are generally repaid over a five to eight year period, and are recorded at cost less an allowance for doubtful accounts. The fair value of loans to financial advisors, net, is determined through application of a discounted cash flow analysis, based on contractual maturities of the underlying loans discounted at the current market interest rates associated with such loans. This methodology for estimating the fair value of these loans does not consider other market variables and, therefore, is not based on an exit price concept. Loans to financial advisors, net are classified as Level 3 under the fair value hierarchy. Securities borrowed and securities loaned: Securities borrowed and securities loaned are recorded at amounts which approximate fair value and are primarily classified as Level 2 under the fair value hierarchy. Bank deposits: The fair values for demand deposits are equal to the amount payable on demand at the reporting date (i.e., carrying amounts). The carrying amounts of variable-rate money market and savings accounts approximate their fair values at the reporting date as these are short-term in nature. Due to their demand or short-term nature, the demand deposits and variable rate money market and savings accounts are classified as Level 2 under the fair value hierarchy. Fair values for fixed-rate certificates of deposit are estimated using a discounted cash flow calculation that applies interest rates currently being offered on certificates to a schedule of expected monthly maturities on time deposits. These fixed rate certificates of deposit are classified as Level 3 under the fair value hierarchy. Payables: Brokerage client payables, payables to brokers, dealers and clearing organizations, and other payables are recorded at amounts that approximate fair value and are classified as Level 2 under the fair value hierarchy. Other borrowings: The fair value of the mortgage note payable associated with the financing of our Saint Petersburg, Florida corporate offices is based upon an estimate of the current market rates for similar loans. The carrying amount of the remaining components of our other borrowings approximate their fair value due to the relative short-term nature of such borrowings, some of which are day-to-day. In addition to the mortgage note payable, the portion of other borrowings which are not “day-to-day” are primarily comprised of RJ Bank’s borrowings from the FHLB which, by their nature, reflect terms that approximate current market rates for similar loans. Under the fair value hierarchy, our other borrowings are classified as Level 2. Senior notes payable: The fair value of our senior notes payable is based upon recent trades of those or other similar debt securities in the market. Off-balance sheet financial instruments: The fair value of unfunded commitments to extend credit is based on a methodology similar to that described above for bank loans and further adjusted for the probability of funding. The fair value of these unfunded lending commitments, in addition to the fair value of other off-balance sheet financial instruments, are classified as Level 3 under the fair value hierarchy. See Note 22 for further discussion of off-balance sheet financial instruments. 119 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The table below presents the estimated fair values by level within the fair value hierarchy and the carrying amounts of certain of our financial instruments not carried at fair value. The carrying amounts below exclude financial instruments which have been recorded at fair value and those recorded at amounts which approximate fair value in the Consolidated Statements of Financial Condition. $ in thousands September 30, 2017 Financial assets: Bank loans, net Loans to financial advisors, net Financial liabilities: Bank deposits Other borrowings Senior notes payable September 30, 2016 Financial assets: Bank loans, net Loans to financial advisors, net Financial liabilities: Bank deposits Other borrowings Senior notes payable $ $ $ $ $ $ $ $ $ $ Quoted prices in active markets for identical instruments (Level 1) Significant other observable inputs (Level 2) Significant unobservable inputs (Level 3) Total estimated fair value Carrying amount — $ — $ — $ — $ — $ — $ — $ — $ — $ 23,001 $ 16,836,745 — $ 698,862 $ $ 16,859,746 698,862 17,417,678 29,278 1,647,696 $ $ $ 313,359 $ 17,731,037 — $ — $ 29,278 1,647,696 196,109 $ 14,925,802 — $ 699,733 $ $ 15,121,911 699,733 $ $ $ $ $ $ $ $ $ $ 16,954,042 863,647 17,732,362 28,813 1,548,839 15,121,430 826,776 14,262,547 33,391 1,680,587 13,947,310 34,520 $ $ $ 318,228 $ 14,265,538 — $ — $ 34,520 1,814,251 362,180 $ 1,452,071 NOTE 5 – AVAILABLE-FOR-SALE SECURITIES Available-for-sale securities are comprised of MBS and CMOs owned by RJ Bank and ARS owned by one of our non-broker-dealer subsidiaries. See Note 2 for a discussion of our available-for-sale securities accounting policies, including the fair value determination process. The amortized cost and fair values of available-for sale-securities are as follows: $ in thousands September 30, 2017 Agency MBS and CMOs Other securities Total RJ Bank available-for-sale securities ARS preferred securities Total available-for-sale securities September 30, 2016 Agency MBS and CMOs Non-agency CMOs (1) Other securities Total RJ Bank available-for-sale securities ARS municipal obligations ARS preferred securities Total auction rate securities Cost basis Gross unrealized gains Gross unrealized losses Fair value $ 2,089,153 $ 1,925 $ (9,999) $ 2,081,079 $ $ $ $ 1,575 2,090,728 101,674 2,192,402 680,341 53,427 1,575 735,343 27,491 103,226 130,717 $ $ — 1,925 4,497 6,422 2,512 9 — 2,521 14 — 14 (543) (10,542) — 1,032 2,082,111 106,171 (10,542) $ 2,188,282 (556) $ (2,917) (158) (3,631) (2,358) (3,208) (5,566) 682,297 50,519 1,417 734,233 25,147 100,018 125,165 859,398 Total available-for-sale securities $ 866,060 $ 2,535 $ (9,197) $ (1) As of September 30, 2016, the non-credit portion of unrealized losses related to non-agency CMOs with previously recorded OTTI before taxes was $2 million, recorded in AOCI. See Note 18 for additional information. During the year ended September 30, 2017, we sold the remainder of our non-agency CMOs. See Note 4 for additional information regarding the fair value of available-for-sale securities. 120 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The contractual maturities, amortized cost, carrying values and current yields for our available-for-sale securities are as presented below. Since RJ Bank’s available-for-sale securities (MBS and CMOs) are backed by mortgages, actual maturities will differ from contractual maturities because borrowers may have the right to prepay obligations without prepayment penalties. Expected maturities of ARS may differ significantly from contractual maturities, as issuers may have the right to call or prepay obligations with or without call or prepayment penalties. $ in thousands Agency MBS and CMOs: Amortized cost Carrying value Weighted-average yield Other securities: Amortized cost Carrying value Weighted-average yield $ $ Sub-total agency MBS and CMOs and other securities: Amortized cost Carrying value Weighted-average yield ARS preferred securities: Amortized cost Carrying value Weighted-average yield Total available-for-sale securities: Amortized cost Carrying value Weighted-average yield $ $ $ Within one year After one but within five years After five but within ten years After ten years Total September 30, 2017 — $ 110,510 $ 675,502 $ 1,303,141 $ 2,089,153 — — 110,019 1.96% 673,454 1,297,606 2,081,079 1.87% 1.97% 1.94% — $ — $ — $ — — — — — — $ 1,575 1,032 — 1,575 1,032 — — $ 110,510 $ 675,502 $ 1,304,716 $ 2,090,728 — — 110,019 1.96% 673,454 1,298,638 2,082,111 1.87% 1.97% 1.94% — $ — $ — $ 101,674 $ — — — — — — 106,171 2.10% 101,674 106,171 2.10% — $ 110,510 $ 675,502 $ 1,406,390 $ 2,192,402 — — 110,019 1.96% 673,454 1,404,809 2,188,282 1.87% 1.98% 1.95% The gross unrealized losses and fair value, aggregated by investment category and length of time the individual securities have been in a continuous unrealized loss position, are as follows: $ in thousands Agency MBS and CMOs Other securities Total $ in thousands Agency MBS and CMOs Non-agency CMOs Other securities ARS municipal obligations ARS preferred securities Total Less than 12 months September 30, 2017 12 months or more Total Estimated fair value Unrealized losses Estimated fair value Unrealized losses Estimated fair value Unrealized losses $ $ 1,119,715 — 1,119,715 $ $ (5,621) $ 295,528 — 1,032 (5,621) $ 296,560 $ $ (4,378) $ 1,415,243 (543) 1,032 (4,921) $ 1,416,275 $ $ (9,999) (543) (10,542) Less than 12 months September 30, 2016 12 months or more Total Estimated fair value Unrealized losses Estimated fair value Unrealized losses Estimated fair value Unrealized losses $ 208,880 $ (361) $ 28,893 $ (195) $ 237,773 $ 4,256 1,417 13,204 98,489 (21) (158) (697) (3,208) 44,137 — 11,695 — (2,896) — (1,661) — 48,393 1,417 24,899 98,489 $ 326,246 $ (4,445) $ 84,725 $ (4,752) $ 410,971 $ (556) (2,917) (158) (2,358) (3,208) (9,197) The reference point for determining when securities are in a loss position is the reporting period end. As such, it is possible that a security had a fair value that exceeded its amortized cost on other days during the period. 121 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Agency MBS and CMOs and Non-agency CMOs The Federal Home Loan Mortgage Corporation (“FHLMC”), FNMA, as well the GNMA, guarantee the contractual cash flows of the agency MBS and CMOs. At September 30, 2017, of the 133 U.S. government-sponsored enterprise MBS and CMOs in an unrealized loss position, 100 were in a continuous unrealized loss position for less than 12 months and 33 were for 12 months or more. We do not consider these securities other-than-temporarily impaired due to the guarantee provided by FNMA, FHLMC, and GNMA as to the full payment of principal and interest, and the fact that we have the ability and intent to hold these securities. At September 30, 2017, debt securities we held from FNMA and FHLMC had an amortized cost of $1.43 billion and $586 million, respectively, and a fair value of $1.42 billion and $582 million, respectively. During the year ended September 30, 2017, we sold the remainder of our non-agency CMOs. In periods in which we held such securities, all individual non-agency securities were evaluated for OTTI on a quarterly basis. Only those non-agency CMOs whose amortized cost basis we did not expect to recover in full were considered to be other than temporarily impaired, as we had the ability and intent to hold such securities. There were $66 million in proceeds and a gain of $1 million, which is included in “Other revenues” on our Consolidated Statements of Income and Comprehensive Income, from the sale of agency MBS and CMOs and non-agency CMO available-for-sale securities during the year ended September 30, 2017. During the year ended September 30, 2016, there were $8 million in proceeds, resulting in an insignificant gain, from sales of non-agency CMO available-for-sale securities. During the year ended September 30, 2015, there were $12 million in proceeds and a loss of $1 million from the sale of non-agency CMO available-for-sale securities. ARS Our cost basis in the ARS we hold is the fair value of the securities in the period in which we acquired them. The par value of the ARS we held as of September 30, 2017 was $120 million. Only those ARS whose amortized cost basis we do not expect to recover in full are considered to be other-than-temporarily impaired, as we have the ability and intent to hold these securities. All of our ARS securities are evaluated for OTTI on a quarterly basis. As of September 30, 2017, there were no ARS with a fair value less than cost basis. During the year ended September 30, 2017, we sold the remainder of our ARS municipal obligations. In periods in which we held such securities, certain ARS had a fair value less than their cost basis, indicating potential impairment. We analyzed the credit ratings associated with these securities as an indicator of potential credit impairment and, including subsequent ratings changes, determined that all of these securities maintained investment- grade ratings by at least one rating agency. We had the ability and intent to hold these ARS and expected to recover the entire cost basis and therefore concluded that none of the potential impairment was related to potential credit loss. Sales or redemptions of ARS for the year-ended September 30, 2017 primarily related to ARS municipal obligations and resulted in aggregate proceeds of $30 million and a gain of $1 million, which is included in “Other revenues” on our Consolidated Statements of Income and Comprehensive Income. During the year ended September 30, 2016, sales or redemptions of ARS resulted in proceeds of $3 million and an insignificant gain. During the year ended September 30, 2015, sales or redemptions of ARS resulted in proceeds of $64 million and a gain of $11 million primarily related to ARS municipal obligations. Other-than-temporarily impaired securities There is no intent to sell our ARS and it was not more likely than not that we would be required to sell these securities as of September 30, 2017. Changes in the amount of OTTI related to credit losses recognized in “Other revenues” on available-for-sale securities are as follows: $ in thousands Amount related to credit losses on securities we held at the beginning of the year Decreases to the amount related to credit losses for securities sold during the year Amount related to credit losses on securities we held at the end of the year Year ended September 30, 2017 2016 2015 $ $ 8,107 $ 11,847 $ (8,107) (3,740) — $ 8,107 $ 18,703 (6,856) 11,847 122 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements NOTE 6 – DERIVATIVE FINANCIAL INSTRUMENTS Our derivative assets and derivative liabilities are recorded at fair value and are included in “Derivative assets” and “Derivative liabilities” in our Consolidated Statements of Financial Condition. Cash flows related to our derivative contracts are included within operating activities in the Consolidated Statements of Cash Flows. The significant accounting policies governing our derivative financial instruments, including our methodologies for determining fair value, are described in Note 2. Derivatives arising from our fixed income business operations We enter into interest rate contracts as part of our fixed income business to facilitate client transactions or to actively manage risk exposures that arise from our client activity, including a portion of our trading inventory. The majority of these derivatives are traded in the over-the-counter market and are executed directly with another counterparty or are cleared and settled through a clearing organization. We also facilitate matched book derivative transactions in which RJFP enters into interest rate derivative transactions with clients. For every derivative transaction RJFP enters into with a client, RJFP enters into an offsetting derivative on terms that mirror the client transaction with a credit support provider, which is a third party financial institution. Any collateral required to be exchanged under these derivative contracts is administered directly between the client and the third-party financial institution. Due to this pass-through transaction structure, RJFP has completely mitigated the market and credit risk on these derivative contracts. As a result, derivatives for which the fair value is in an asset position have an equal and offsetting derivative liability. RJFP only has credit risk on its uncollected derivative transaction fee revenues. The receivable for uncollected derivative transaction fee revenues of RJFP was $5 million and $7 million at September 30, 2017 and 2016, respectively, and is included in “Other receivables” on our Consolidated Statements of Financial Condition. Derivatives arising from RJ Bank’s business operations We enter into forward foreign exchange contracts and interest rate swaps to hedge certain exposures arising out of RJ Bank’s business operations. Each of these activities is described in the “Derivative assets and derivative liabilities” section of Note 2 and below. We enter into three-month forward foreign exchange contracts primarily to hedge the risks related to RJ Bank’s investment in their Canadian subsidiary as well as their risk resulting from transactions denominated in currencies other than the U.S. dollar. The majority of these derivatives are designated as net investment hedges. The cash flows associated with certain assets held by RJ Bank provide interest income at fixed interest rates. Therefore, the value of these assets, absent any risk mitigation, is subject to fluctuation based upon changes in market rates of interest over time. RJ Bank enters into floating-rate advances from the FHLB to, in part, fund these assets and then enters into interest rate swaps which swap variable interest payments on this debt for fixed interest payments. These interest rate swaps are designated as cash flow hedges and effectively fix RJ Bank’s cost of funds associated with these assets to mitigate a portion of the market risk. Derivative arising from our acquisition of Alex. Brown As part of our acquisition of Alex. Brown, we assumed certain DBRSU awards, including the associated plan terms and conditions. The DBRSU awards contain performance conditions based on Deutsche Bank and subsidiaries attaining certain financial results and will ultimately be settled in DB common shares, provided the performance metrics are achieved. The DBRSU obligation results in a derivative, the fair value and notional of which is measured by multiplying the number of outstanding DBRSU awards to be settled in DB common shares as of the end of the reporting period by the end of reporting period DB share price, as traded on the NYSE. Counterparty netting and collateral related to derivative contracts To reduce credit exposure on certain of our derivative transactions, we may enter into a master netting arrangement that allows for net settlement of all derivative transactions with each counterparty. In addition, the credit support annex allows parties to the master netting agreement to mitigate their credit risk by requiring the party which is out of the money to post collateral. We accept collateral in the form of cash or other marketable securities. Where permitted, we elect to net-by-counterparty certain derivative contracts entered into under a legally enforceable master netting agreement and, therefore, the fair value of those derivative contracts are netted by counterparty in the Consolidated Statements of Financial Condition. As we elect to net-by-counterparty the fair value of such derivative contracts, we also net-by-counterparty cash collateral exchanged as part of those derivative agreements. We may also require certain counterparties to make a deposit at the inception of a derivative agreement, referred to as “initial margin.” This initial margin is included in “Other payables” on our Consolidated Statements of Financial Condition. 123 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements We are also required to maintain cash or marketable security deposits with the clearing organizations we utilize to clear certain of our interest rate derivative transactions. This initial margin is included as a component of “Receivables from brokers, dealers and clearing organizations” in our Consolidated Statements of Financial Condition. On a daily basis we also pay cash to or receive cash from these clearing organizations due to changes in the fair value of the derivatives which they clear. Such payments are referred to as “variation margin.” During the quarter ended March 31, 2017, the Chicago Mercantile Exchange, a clearing organization we utilize to clear certain of our interest rate derivatives, adopted a rule change which requires variation margin to be considered settlement of the related derivatives instead of collateral. The impact of this change on our Consolidated Statements of Financial Condition was to reduce the gross fair value of these derivative assets and/or liabilities by the amount of variation margin received or paid on the related derivatives. Prior to the quarter ending March 31, 2017, such balances were included as a component of “Receivables from brokers, dealers and clearing organizations” when such balances were in an asset position, or “Other payables” when such balances were in a liability position, on our Consolidated Statements of Financial Condition. RJ Bank provides to counterparties for the benefit of its U.S. subsidiaries, a guarantee of payment in the event of the subsidiary’s default under forward foreign exchange contracts. Due to this RJ Bank guarantee and the short-term nature of these derivatives, RJ Bank’s U.S. subsidiaries are generally not required to post collateral with and do not generally receive collateral from the respective counterparties. Derivative balances included in our financial statements The table below presents the gross fair value and notional amount of derivative contracts by product type, the amounts of counterparty and cash collateral netting in our Consolidated Statements of Financial Condition, as well as cash and securities collateral posted and received under enforceable credit support agreements that do not meet the criteria for netting under GAAP. $ in thousands Derivatives not designated as hedging instruments Interest rate contracts: Matched book Other Foreign exchange contracts DBRSU obligation (equity) (1) Subtotal Derivatives designated as hedging instruments Interest rate contracts Foreign exchange contracts Subtotal September 30, 2017 September 30, 2016 Derivative assets Derivative liabilities Notional amount Derivative assets Derivative liabilities Notional amount $ 288,035 $ 288,035 $ 2,766,488 $ 422,196 $ 422,196 $ 2,938,590 86,436 100,503 4,931,809 163,433 151,831 4,285,033 3 — 530 25,800 437,783 25,800 620 — — 17,769 313,562 17,769 374,474 414,868 8,161,880 586,249 591,796 7,554,954 — 29 29 1,390 116 1,506 850,000 1,048,646 1,898,646 — 1,396 1,396 26,671 — 550,000 753,373 26,671 1,303,373 Total gross fair value/notional amount 374,503 416,374 $10,060,526 587,645 618,467 $ 8,858,327 Offset in the Statements of Financial Condition Counterparty netting Cash collateral netting Total amounts offset (6,045) (49,683) (55,728) (6,045) (53,365) (59,410) (55,498) (52,041) (55,498) (87,361) (107,539) (142,859) Net amounts presented in the Statements of Financial Condition 318,775 356,964 480,106 475,608 Gross amounts not offset in the Statements of Financial Condition Financial instruments (2) Cash received/(paid) Subtotal Total (293,340) (288,035) (451,224) (424,633) — — — (26,671) (293,340) (288,035) (451,224) (451,304) $ 25,435 $ 68,929 $ 28,882 $ 24,304 (1) The DBRSU obligation is not subject to an enforceable master netting arrangement or other similar arrangement. However, we hold shares of DB as an economic hedge against this obligation with a fair value of $19 million and $12 million as of September 30, 2017 and 2016, respectively, which are a component of “Other investments” on our Consolidated Statements of Financial Condition. See additional discussion of the DBRSUs in Note 20. (2) Although the matched book derivative arrangements do not meet the definition of a master netting arrangement as specified by GAAP, the nature of the agreement with the third party intermediary include terms that are similar to a master netting agreement. As a result, we present the matched book amounts net in the table above. 124 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Gains/(losses) recognized in AOCI, net of income taxes, on derivatives designated as hedging instruments are as follows (see Note 18 for additional information): $ in thousands Interest rate contracts (cash flow hedges) Foreign exchange contracts (net investment hedges) Total gains/(losses) recognized in AOCI, net of taxes Year ended September 30, 2017 2016 2015 $ $ 23,232 $ (11,833) $ (26,281) (6,721) (3,049) $ (18,554) $ (4,650) 60,331 55,681 There was no significant hedge ineffectiveness and no components of derivative gains or losses were excluded from the assessment of hedge effectiveness for any of the years ended September 30, 2017, 2016 or 2015. We expect to reclassify an estimated $4 million as additional interest expense out of AOCI and into earnings within the next 12 months. The maximum length of time over which forecasted transactions are or will be hedged is 10 years. Gains/(losses) on derivatives not designated as hedging instruments recognized on the Consolidated Statements of Income and Comprehensive Income are as follows: $ in thousands Interest rate contracts: Matched book Other Foreign exchange contracts DBRSUs DBRSUs Location of the impact recognized on derivatives included in the Consolidated Statements of Income and Comprehensive Income Gain/(loss) recognized during the year ended September 30, 2017 2016 2015 Other revenues Net trading profit Other revenues Compensation, commissions and benefits expense Acquisition-related expenses $ $ $ $ $ 36 7,895 $ $ 92 2,819 $ $ 901 3,107 (19,961) $ (2,662) $ 20,459 (5,648) $ (2,383) $ 2,457 $ — $ — — Acquisition-related expenses in the table above include the impact on the DBRSU obligation of the DB rights offering during fiscal year 2017 and from forfeitures which occurred during the periods presented. The impact of the DB rights offering on the DBRSU obligation was partially offset by a gain on the rights offering related to the shares of DB we hold as an economic hedge, which was also reported in acquisition-related expenses. Risks associated with, and our risk mitigation related to, our derivative contracts Credit risk We are exposed to credit losses in the event of nonperformance by the counterparties to forward foreign exchange derivative agreements and interest rate contracts that are not cleared through a clearing organization. Where we are subject to credit exposure, we perform a credit evaluation of counterparties prior to entering into derivative transactions and we monitor their credit standings. Currently, we anticipate that all of the counterparties will be able to fully satisfy their obligations under those agreements. We may require initial margin or collateral from counterparties in the form of cash deposits or other marketable securities to support certain of these obligations as established by the credit threshold specified by the agreement and/or as a result of monitoring the credit standing of the counterparties. Our only exposure to credit risk in the matched book derivatives operations is related to our uncollected derivative transaction fee revenues. We are not exposed to market risk as it relates to these derivative contracts due to the pass-through transaction structure previously described. Interest rate and foreign exchange risk We are exposed to interest rate risk related to certain of our interest rate derivative agreements. We are also exposed to foreign exchange risk related to our forward foreign exchange derivative agreements. On a daily basis, we monitor our risk exposure in our derivative agreements based on established limits with respect to a number of factors, including interest rate, foreign exchange spot and forward rates, spread, ratio, basis and volatility risks. These exposures are monitored both on a total portfolio basis and separately for each agreement for selected maturity periods. 125 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Derivatives with credit-risk-related contingent features Certain of the derivative instruments arising from our interest rate contracts and forward foreign exchange contracts contain provisions that require our debt to maintain an investment grade rating from one or more of the major credit rating agencies. If our debt were to fall below investment grade, the counterparties to the derivative instruments could terminate and request immediate payment or demand immediate and ongoing overnight collateralization on our derivative instruments in liability positions. The aggregate fair value of all derivative instruments with such credit-risk-related contingent features that are in a liability position at both September 30, 2017 and 2016 was not material. NOTE 7 – COLLATERALIZED AGREEMENTS AND FINANCINGS Collateralized agreements are reverse repurchase agreements and securities borrowed. Collateralized financings are repurchase agreements and securities loaned. We enter into these transactions in order to facilitate client activities, invest excess cash, acquire securities to cover short positions and finance certain firm activities. The significant accounting policies governing our collateralized agreements and financings are described in Note 2. For financial statement purposes, we do not offset our reverse repurchase agreements, repurchase agreements, securities borrowing and securities lending transactions because the conditions for netting as specified by GAAP are not met. Our reverse repurchase agreements, repurchase agreements, securities borrowing and securities lending transactions are governed by master agreements that are widely used by counterparties and that may allow for net settlements of payments in the normal course as well as offsetting of all contracts with a given counterparty in the event of bankruptcy or default of one of the parties to the transaction. Although not offset on the Consolidated Statements of Financial Condition, these transactions are included in the following table. $ in thousands September 30, 2017 Assets Liabilities Reverse repurchase agreements Securities borrowed Repurchase agreements Securities loaned Gross amounts of recognized assets/liabilities $ 404,462 $ 138,319 $ 220,942 $ 383,953 Gross amounts offset in the Statements of Financial Condition — — — — Net amounts presented in the Statements of Financial Condition 404,462 138,319 220,942 383,953 Gross amounts not offset in the Statements of Financial Condition (404,462) (134,304) (220,942) (373,132) Net amount September 30, 2016 Gross amounts of recognized assets/liabilities Gross amounts offset in the Statements of Financial Condition Net amounts presented in the Statements of Financial Condition Gross amounts not offset in the Statements of Financial Condition Net amount $ $ $ — $ 4,015 $ — $ 10,821 470,222 $ 170,860 $ 193,229 $ 677,761 — — — — 470,222 170,860 193,229 677,761 (470,222) (167,169) (193,229) (664,870) — $ 3,691 $ — $ 12,891 The required market value of the collateral associated with collateralized agreements and financings generally exceeds the amount financed. Accordingly, the total collateral received under reverse repurchase agreements and the total amount of collateral posted under repurchase agreements exceeds the carrying value of these agreements in our Consolidated Statements of Financial Condition. In the event the market value of the securities we pledge as collateral in these activities declines, we may have to post additional collateral or reduce the borrowing amounts. We monitor such levels daily. Collateral received and pledged We receive cash and securities as collateral, primarily in connection with reverse repurchase agreements and other collateralized financings, securities borrowed, derivative transactions not transacted through a clearing organization, and client margin loans. The collateral we receive reduces our credit exposure to individual counterparties. In many cases, we are permitted to deliver or repledge financial instruments we have received as collateral, for our own use in our repurchase agreements, securities lending agreements, other secured borrowings, satisfaction of deposit requirements with clearing organizations, or otherwise meeting either our, or our clients’, settlement requirements. 126 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The table below presents financial instruments at fair value that we received as collateral, are not included on our Consolidated Statements of Financial Condition, and that were available to be delivered or repledged, along with the balances of such instruments that were delivered or repledged, to satisfy one of our purposes described above: $ in thousands Collateral we received that is available to be delivered or repledged Collateral that we delivered or repledged Encumbered assets September 30, 2017 2016 $ $ 3,030,736 1,068,912 $ $ 2,925,335 1,536,393 We pledge certain of our financial instruments to collateralize either repurchase agreements or other secured borrowings, or to satisfy our settlement requirements with counterparties or clearing organizations who may or may not have the right to deliver or repledge such securities. The table below presents information about the fair value of our assets that have been pledged for one of the purposes described above: $ in thousands Financial instruments owned, at fair value, pledged to counterparties that: Had the right to deliver or repledge Did not have the right to deliver or repledge September 30, 2017 2016 $ $ 363,739 44,930 $ $ 440,642 18,788 Repurchase agreements, repurchase-to-maturity transactions and securities lending transactions accounted for as secured borrowings The following table presents the remaining contractual maturity of repurchase agreements and securities lending transactions accounted for as secured borrowings: $ in thousands As of September 30, 2017: Repurchase agreements Overnight and continuous Up to 30 days 30-90 days Greater than 90 days Total Government and agency obligations $ 107,284 $ — $ — $ — $ Agency MBS and CMOs Total Repurchase Agreements Securities lending Equity securities Total 113,658 220,942 383,953 — — — — — — — — — $ 604,895 $ — $ — $ — $ Gross amounts of recognized liabilities for repurchase agreements and securities lending transactions included in the table within this footnote Amounts related to repurchase agreements and securities lending transactions not included in the table within this footnote $ $ As of September 30, 2016: Repurchase agreements Government and agency obligations $ 92,804 $ Agency MBS and CMOs Total Repurchase Agreements 92,422 185,226 $ 6,252 1,751 8,003 Securities lending Equity securities Total 677,761 — $ 862,987 $ 8,003 $ — $ — — — — $ — $ — — — — $ Gross amounts of recognized liabilities for repurchase agreements and securities lending transactions included in the table within this footnote Amounts related to repurchase agreements and securities lending transactions not included in the table within this footnote $ $ 107,284 113,658 220,942 383,953 604,895 604,895 — 99,056 94,173 193,229 677,761 870,990 870,990 — Our repurchase agreements would include “repurchase-to-maturity” agreements, which are repurchase agreements where a security is transferred under an agreement to repurchase and the maturity date of the repurchase agreement matches the maturity date of the underlying security, if any, that we are a party to as of period-end. As of both September 30, 2017 and 2016, we did not have any “repurchase-to-maturity” agreements. 127 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements NOTE 8 – BANK LOANS, NET Bank client receivables are comprised of loans originated or purchased by RJ Bank and include C&I loans, tax-exempt loans, SBL, and commercial and residential real estate loans. These receivables are collateralized by first or second mortgages on residential or other real property, other assets of the borrower, a pledge of revenue or are unsecured. We segregate our loan portfolio into six loan portfolio segments: C&I, CRE, CRE construction, tax-exempt, residential mortgage and SBL. These portfolio segments also serve as the portfolio loan classes for purposes of credit analysis, except for residential mortgage loans which are further disaggregated into residential first mortgage and residential home equity classes. See Note 2 for a discussion of accounting policies related to bank loans and allowances for losses. The following tables present the balances for both the held for sale and held for investment loan portfolios, as well as the associated percentage of each portfolio segment in RJ Bank’s total loan portfolio. “Loans held for sale, net” and “Total loans held for investment, net” in the table below are presented net of unearned income and deferred expenses, which include purchase premiums, purchase discounts and net deferred origination fees and costs. $ in thousands Loans held for sale, net Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Total loans held for investment Net unearned income and deferred expenses Total loans held for investment, net 2017 September 30, 2016 2015 Balance % Balance % Balance % $ 70,316 — $ 214,286 1% $ 119,519 1% 43% 1% 18% 6% 18% 14% 7,385,910 112,681 3,106,290 1,017,791 3,148,730 2,386,697 17,158,099 (31,178) 17,126,921 7,470,373 122,718 2,554,071 740,944 2,441,569 1,904,827 15,234,502 (40,675) 15,193,827 48% 1% 17% 5% 16% 12% 6,928,018 162,356 2,054,154 484,537 1,962,614 1,481,504 13,073,183 (32,424) 13,040,759 52% 1% 16% 4% 15% 11% Total loans held for sale and investment 17,197,237 100% 15,408,113 100% 13,160,278 100% Allowance for loan losses Bank loans, net (190,442) (197,378) (172,257) $ 17,006,795 $ 15,210,735 $ 12,988,021 $ in thousands Loans held for sale, net Loans held for investment: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans SBL Total loans held for investment Net unearned income and deferred expenses Total loans held for investment, net Total loans held for sale and investment Allowance for loan losses Bank loans, net September 30, 2014 2013 Balance % Balance % $ 45,988 — $ 110,292 1% 58% 1% 15% 1% 16% 9% 6,422,347 94,195 1,689,163 122,218 1,751,747 1,023,748 11,103,418 (37,533) 11,065,885 11,111,873 (147,574) 100% 5,246,005 60,840 1,283,046 — 1,745,650 555,805 8,891,346 (43,936) 8,847,410 8,957,702 (136,501) 59% 1% 14% — 19% 6% 100% $ 10,964,299 $ 8,821,201 At September 30, 2017, the FHLB had a blanket lien on RJ Bank’s residential mortgage loan portfolio as security for the repayment of certain borrowings. See Note 14 for more information regarding borrowings from the FHLB. 128 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Loans held for sale RJ Bank originated or purchased $1.67 billion, $1.80 billion and $1.24 billion of loans held for sale during the years ended September 30, 2017, 2016 and 2015, respectively. Proceeds from the sale of held for sale loans amounted to $439 million, $383 million and $213 million for the years ended September 30, 2017, 2016 and 2015, respectively. Net gains resulting from such sales amounted to $2 million in each of the years ended September 30, 2017, 2016 and 2015. Unrealized losses recorded in the Consolidated Statements of Income and Comprehensive Income to reflect the loans held for sale at the lower of cost or market value were insignificant in each of the years ended September 30, 2017, 2016 and 2015. Purchases and sales of loans held for investment The following table presents purchases and sales of any loans held for investment by portfolio segment: $ in thousands Year ended September 30, 2017 Purchases Sales Year ended September 30, 2016 Purchases Sales Year ended September 30, 2015 Purchases Sales C&I CRE Residential mortgage Total $ $ $ $ $ $ 536,627 341,196 457,503 172,968 792,921 108,983 $ $ $ $ $ $ 63,542 $ 264,340 $ — $ — $ 24,869 $ 371,710 $ — $ 864,509 341,196 854,082 172,968 — $ — $ — $ 220,311 $ — $ 1,013,232 108,983 Sales in the table above represent the recorded investment of loans held for investment that were transferred to loans held for sale and subsequently sold to a third party during the respective period. Corporate loan sales generally occur as part of a loan workout situation. 129 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Aging analysis of loans held for investment The following table presents an analysis of the payment status of loans held for investment: $ in thousands As of September 30, 2017: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans: First mortgage loans Home equity loans/lines SBL Total loans held for investment, net As of September 30, 2016: C&I loans CRE construction loans CRE loans Tax-exempt loans Residential mortgage loans: First mortgage loans Home equity loans/lines SBL 30-89 days and accruing 90 days or more and accruing Total past due and accruing Nonaccrual (1) Current and accruing Total loans held for investment (2) $ — $ — $ — $ 5,221 $ 7,380,689 $ 7,385,910 $ $ — — — 1,853 248 — — — — — — — — — — 1,853 248 — — — — 33,718 31 — 112,681 3,106,290 1,017,791 3,086,701 26,179 2,386,697 112,681 3,106,290 1,017,791 3,122,272 26,458 2,386,697 2,101 $ — $ 2,101 $ 38,970 $ 17,117,028 $ 17,158,099 — $ — $ — $ 35,194 $ 7,435,179 $ 7,470,373 — — — 1,766 — — — — — — — — — — — 1,766 — — — 4,230 — 41,746 37 — 122,718 2,549,841 740,944 2,377,357 20,663 1,904,827 122,718 2,554,071 740,944 2,420,869 20,700 1,904,827 Total loans held for investment, net $ 1,766 $ — $ 1,766 $ 81,207 $ 15,151,529 $ 15,234,502 (1) Includes $18 million and $54 million of nonaccrual loans at September 30, 2017 and 2016, respectively, which are performing pursuant to their contractual terms. (2) Excludes any net unearned income and deferred expenses. Other real estate owned, included in “Other assets” on our Consolidated Statements of Financial Condition was $5 million at both September 30, 2017 and September 30, 2016. The recorded investment in mortgage loans secured by one-to-four family residential properties for which formal foreclosure proceedings were in process was $18 million and $21 million at September 30, 2017 and 2016, respectively. 130 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Impaired loans and troubled debt restructurings The following table provides a summary of RJ Bank’s impaired loans: Gross recorded investment 2017 Unpaid principal balance September 30, Allowance for losses Gross recorded investment 2016 Unpaid principal balance Allowance for losses $ in thousands Impaired loans with allowance for loan losses: (1) C&I loans $ 5,221 $ 6,160 $ Residential - first mortgage loans Total Impaired loans without allowance for loan losses: (2) CRE loans Residential - first mortgage loans Total 23,977 29,198 — 16,737 16,737 31,100 37,260 — 24,899 24,899 1,963 2,504 4,467 — — — $ 35,194 $ 35,872 $ 30,393 65,587 4,230 17,809 22,039 41,337 77,209 11,611 26,486 38,097 13,351 3,147 16,498 — — — Total impaired loans $ 45,935 $ 62,159 $ 4,467 $ 87,626 $ 115,306 $ 16,498 (1) Impaired loan balances have had reserves established based upon management’s analysis. (2) When the discounted cash flow, collateral value or market value equals or exceeds the carrying value of the loan, then the loan does not require an allowance. These are generally loans in process of foreclosure that have already been adjusted to fair value. The preceding table includes $27 million of residential first mortgage TDR’s at September 30, 2017, and $4 million CRE and $28 million residential first mortgage TDR’s at September 30, 2016. The average balance of the total impaired loans and the related interest income recognized in the Consolidated Statements of Income and Comprehensive Income are as follows: $ in thousands Average impaired loan balance: C&I loans CRE loans Residential - first mortgage loans Total Interest income recognized: Residential - first mortgage loans Total Credit quality indicators Year ended September 30, 2017 2016 2015 $ $ $ $ 17,540 $ 18,112 $ 694 43,845 62,079 1,253 1,253 $ $ $ 4,474 51,554 74,140 1,413 1,413 $ $ $ 11,311 14,694 59,049 85,054 1,426 1,426 The credit quality of RJ Bank’s loan portfolio is summarized monthly by management using the standard asset classification system utilized by bank regulators for the SBL and residential mortgage loan portfolios and internal risk ratings, which correspond to the same standard asset classifications for the corporate loan portfolios. These classifications are divided into three groups: Not Classified (Pass), Special Mention, and Classified or Adverse Rating (Substandard, Doubtful and Loss). These terms are defined as follows: Pass – Loans which are well protected by the current net worth and paying capacity of the obligor (or guarantors, if any) or by the fair value, less costs to acquire and sell, of any underlying collateral in a timely manner. Special Mention – Loans which have potential weaknesses that deserve management’s close attention. These loans are not adversely classified and do not expose RJ Bank to sufficient risk to warrant an adverse classification. Substandard – Loans which are inadequately protected by the current sound worth and paying capacity of the obligor or by the collateral pledged, if any. Loans with this classification are characterized by the distinct possibility that RJ Bank will sustain some loss if the deficiencies are not corrected. 131 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Doubtful – Loans which have all the weaknesses inherent in loans classified as substandard with the added characteristic that the weaknesses make collection or liquidation in full highly questionable and improbable on the basis of currently-known facts, conditions and values. Loss – Loans which are considered by management to be uncollectible and of such little value that their continuance on RJ Bank’s books as an asset, without establishment of a specific valuation allowance or charge-off, is not warranted. RJ Bank does not have any loan balances within this classification because, in accordance with its accounting policy, loans, or a portion thereof considered to be uncollectible, are charged-off prior to the assignment of this classification. The credit quality of RJ Bank’s held for investment loan portfolio was as follows: $ in thousands September 30, 2017 C&I CRE construction CRE Tax-exempt Residential mortgage: First mortgage Home equity SBL Total September 30, 2016 C&I CRE construction CRE Tax-exempt Residential mortgage: First mortgage Home equity SBL Total Pass Special mention Substandard Doubtful Total $ 7,232,777 $ 63,964 $ 89,169 $ — $ 7,385,910 $ $ 112,681 3,048,847 1,017,791 3,068,290 26,352 2,386,697 — 57,315 — 8,467 75 — — 128 — 45,515 31 — — — — — — — 112,681 3,106,290 1,017,791 3,122,272 26,458 2,386,697 16,893,435 $ 129,821 $ 134,843 $ — $ 17,158,099 7,241,055 $ 117,046 $ 112,272 $ — $ 7,470,373 122,718 2,549,672 740,944 2,355,393 20,413 1,904,827 — — — 11,349 182 — — 4,399 — 54,127 105 — — — — — — — 122,718 2,554,071 740,944 2,420,869 20,700 1,904,827 $ 14,935,022 $ 128,577 $ 170,903 $ — $ 15,234,502 Loans classified as special mention, substandard or doubtful are all considered to be “criticized” loans. The credit quality of RJ Bank’s performing residential first mortgage loan portfolio is additionally assessed utilizing updated LTV ratios. Current LTVs are updated using the most recently available information (generally updated every six months) and are estimated based on the initial appraisal obtained at the time of origination, adjusted using relevant market indices for housing price changes that have occurred since origination. The value of the homes could vary from actual market values due to changes in the condition of the underlying property, variations in housing price changes within current valuation indices, and other factors. Residential mortgage loans with estimated LTV s in excess of 100% represent less than 1% of the residential mortgage loan portfolio. 132 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Allowance for loan losses and reserve for unfunded lending commitments Changes in the allowance for loan losses of RJ Bank by portfolio segment are as follows: $ in thousands Year ended September 30, 2017 Balance at beginning of year Provision/(benefit) for loan losses Net (charge-offs)/recoveries: Charge-offs Recoveries Net (charge-offs)/recoveries C&I CRE construction CRE Tax-exempt Residential mortgage SBL Total Loans held for investment $ 137,701 $ 1,614 $ 36,533 $ 4,100 $ 12,664 $ 4,766 $ 197,378 7,502 (101) (172) 2,281 3,944 (467) 12,987 (26,088) 340 (25,748) — — — — 5,013 5,013 — — — — (918) 1,001 83 — — — — — (27,006) 6,354 (20,652) 729 Foreign exchange translation adjustment 446 (92) 375 Balance at end of year $ 119,901 $ 1,421 $ 41,749 $ 6,381 $ 16,691 $ 4,299 $ 190,442 Year ended September 30, 2016 Balance at beginning of year $ 117,623 $ 2,707 $ 30,486 $ 5,949 $ 12,526 $ 2,966 $ 172,257 Provision/(benefit) for loan losses 23,051 (1,023) 5,997 (1,849) 191 1,800 28,167 Net (charge-offs)/recoveries: Charge-offs Recoveries Net (charge-offs)/recoveries Foreign exchange translation adjustment (2,956) — (2,956) (17) — — — (70) — — — 50 — — — — (1,470) 1,417 (53) — — — — — (4,426) 1,417 (3,009) (37) Balance at end of year $ 137,701 $ 1,614 $ 36,533 $ 4,100 $ 12,664 $ 4,766 $ 197,378 Year ended September 30, 2015 Balance at beginning of year $ 103,179 $ 1,594 $ 25,022 $ 1,380 $ 14,350 $ 2,049 $ 147,574 Provision/(benefit) for loan losses 16,091 1,176 2,205 4,569 (1,388) 917 23,570 Net (charge-offs)/recoveries: Charge-offs Recoveries Net (charge-offs)/recoveries (1,191) 611 (580) — — — — 3,773 3,773 Foreign exchange translation adjustment (1,067) (63) (514) — — — — (1,667) 1,231 (436) — — — — — (2,858) 5,615 2,757 (1,644) Balance at end of year $ 117,623 $ 2,707 $ 30,486 $ 5,949 $ 12,526 $ 2,966 $ 172,257 133 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The following table presents, by loan portfolio segment, RJ Bank’s recorded investment (excluding any net unearned income and deferred expenses) and the related allowance for loan losses. Allowance for loan losses Recorded investment Loans held for investment Individually evaluated for impairment Collectively evaluated for impairment Total Individually evaluated for impairment Collectively evaluated for impairment Total $ $ $ 1,963 $ 117,938 $ 119,901 $ 5,221 $ 7,380,689 $ 7,385,910 — — — 2,506 — 1,421 41,749 6,381 14,185 4,299 1,421 41,749 6,381 16,691 4,299 — — — 47,368 — 112,681 3,106,290 1,017,791 3,101,362 2,386,697 112,681 3,106,290 1,017,791 3,148,730 2,386,697 4,469 $ 185,973 $ 190,442 $ 52,589 $ 17,105,510 $ 17,158,099 13,351 $ 124,350 $ 137,701 $ 35,194 $ 7,435,179 $ 7,470,373 — — — 3,156 — 1,614 36,533 4,100 9,508 4,766 1,614 36,533 4,100 12,664 4,766 — 4,230 — 56,735 — 122,718 2,549,841 740,944 2,384,834 1,904,827 122,718 2,554,071 740,944 2,441,569 1,904,827 $ 16,507 $ 180,871 $ 197,378 $ 96,159 $ 15,138,343 $ 15,234,502 $ in thousands September 30, 2017 C&I CRE construction CRE Tax-exempt Residential mortgage SBL Total September 30, 2016 C&I CRE construction CRE Tax-exempt Residential mortgage SBL Total The reserve for unfunded lending commitments, included in “Other payables” on our Consolidated Statements of Financial Condition, was $11 million at both September 30, 2017 and 2016. NOTE 9 - OTHER ASSETS The following table details the components of Other assets: $ in thousands Investments in company-owned life insurance Prepaid expenses Investment in FHLB stock Indemnification asset Investment in FRB stock Prepaid compensation arising from 3Macs acquisition Guaranteed LIHTC Fund financing asset Prepaid compensation associated with DBRSU awards All other Total other assets September 30, 2017 2016 $ 504,108 $ 417,137 96,059 52,187 26,160 24,706 17,276 15,786 9,899 34,244 91,129 38,813 35,325 24,706 24,285 20,543 15,170 51,727 $ 780,425 $ 718,835 As of September 30, 2017, the cumulative face value of our company-owned life insurance (“COLI”) policies was $1.87 billion. Our indemnification asset pertains to legal matters for which Regions (as hereinafter defined) has indemnified RJF in connection with our acquisition of Morgan Keegan. The liabilities related to such matters were included in “Other payables” on our Consolidated Statements of Financial Condition. See Note 17 for additional information. As part of our 2016 acquisition of 3Macs, a portion of the amount paid to selling shareholders who became continuing employees as of the closing date was treated as a prepaid compensation asset as the shareholders may be required to repay such amounts if they leave 3Macs during the five year period after the closing date, depending on the circumstances of their departure. This prepaid asset is being amortized as compensation expense over the five-year post-combination period. 134 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements In fiscal year 2010, we sold an investment in a low-income housing tax credit fund and we guaranteed the return on investment to one of the purchasers. As a result of selling this investment and providing a guaranteed return to its buyer, we are the primary beneficiary of the fund that was sold (see Note 10 for further information) and we accounted for this sale as a financing transaction. We continue to account for the asset transferred to the purchaser and maintain a related liability corresponding to our obligations under the guarantee. As the benefits are delivered to the purchaser of the investment, this financing asset and the related liability decrease. A related financing liability in the amount of $16 million and $21 million was included in “Other payables” on our Consolidated Statements of Financial Condition as of September 30, 2017 and 2016, respectively. See Note 17 for additional information. See Note 20 for further information about prepaid compensation associated with the DBRSU awards that were assumed as part of our 2016 acquisition of Alex. Brown. NOTE 10 – VARIABLE INTEREST ENTITIES A VIE requires consolidation by the entity’s primary beneficiary. We evaluate all of the entities in which we are involved to determine if the entity is a VIE and if so, whether we hold a variable interest and are the primary beneficiary. See the “Evaluation of VIEs to determine whether consolidation is required” section of Note 2 for a discussion of our principal involvement with the VIEs and the accounting policies regarding determination of whether we are deemed to be the primary beneficiary of VIEs. VIEs where we are the primary beneficiary Of the VIEs in which we hold an interest, we have determined that certain Private Equity Interests, a LIHTC Fund in which RJ Bank is an investor and an affiliate of RJTCF is the managing member, any LIHTC Funds where RJTCF provides an investor member with a guaranteed return on their investment, certain other LIHTC funds and the Restricted Stock Trust Fund require consolidation in our financial statements, as we are deemed the primary beneficiary of such VIEs. The aggregate assets and liabilities of the VIEs we consolidate are provided in the table below. Aggregate assets and aggregate liabilities may differ from the consolidated carrying value of assets and liabilities due to the elimination of intercompany assets and liabilities held by the consolidated VIE. $ in thousands September 30, 2017 Private Equity Interests LIHTC Fund in which RJ Bank is an investor member Guaranteed LIHTC Fund Other LIHTC Funds Restricted Stock Trust Fund Total September 30, 2016 Private Equity Interests LIHTC Fund in which RJ Bank is an investor member Guaranteed LIHTC Fund Restricted Stock Trust Fund Total Aggregate assets Aggregate liabilities $ $ $ $ 104,414 $ 57,719 51,400 7,418 12,122 233,073 $ 140,870 $ 55,550 63,415 9,949 269,784 $ 3,851 1,055 2,872 2,544 12,122 22,444 4,888 240 2,556 9,949 17,633 In connection with the Guaranteed LIHTC Fund, RJTCF has provided one investor member with a guaranteed return on their investment in the fund. See Note 9 for information regarding the financing asset associated with this fund and Note 17 for additional information regarding this commitment. 135 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The following table presents information about the carrying value of the assets, liabilities and equity of the VIEs which we consolidate and which are included within our Consolidated Statements of Financial Condition. The noncontrolling interests presented in this table represent the portion of these net assets which are not ours. $ in thousands Assets: Cash and cash equivalents Assets segregated pursuant to regulations and other segregated assets Other receivables Intercompany receivables Other investments Investments in real estate partnerships held by consolidated variable interest entities Trust fund investment in RJF common stock Other assets Total assets Liabilities and equity: Other payables Intercompany payables Total liabilities RJF equity Noncontrolling interests Total equity Total liabilities and equity $ $ $ September 30, 2017 2016 $ 2,052 4,590 168 454 101,905 111,743 12,120 41 8,302 2,833 28,463 475 103,630 116,133 9,948 — 233,073 $ 269,784 9,667 $ 16,520 26,187 101,445 105,441 206,886 $ 233,073 $ 3,617 16,416 20,033 117,023 132,728 249,751 269,784 The trust fund investment in RJF common stock in the table above is the Restricted Stock Trust Fund, which is included in “Treasury stock” in our Consolidated Statements of Financial Condition. VIEs where we hold a variable interest but are not the primary beneficiary As discussed in Note 2, we have concluded that for certain VIEs we are not the primary beneficiary and therefore do not consolidate these VIEs. Such VIEs include certain Private Equity Interests, certain LIHTC funds, NMTC Funds and other limited partnerships. Our risk of loss for these VIEs is limited to our investments in, advances to, and/or receivables due from these VIEs. Aggregate assets, liabilities and risk of loss The aggregate assets, liabilities, and our exposure to loss from those VIEs in which we hold a variable interest, but as to which we have concluded we are not the primary beneficiary, are provided in the table below. $ in thousands LIHTC Funds NMTC Funds Private Equity Interests Other Total Aggregate assets 2017 Aggregate liabilities September 30, Our risk of loss Aggregate assets 2016 Aggregate liabilities $ 5,372,367 $ 2,134,600 $ 60,959 $ 4,217,812 $ 1,429,085 $ 30,297 10,485,611 169,462 105 174,354 88,615 9 73,457 3,163 65,338 14,286,950 144,579 68 132,334 83,174 $ 16,057,737 $ 2,397,674 $ 137,588 $ 18,714,679 $ 1,644,661 $ Our risk of loss 83,562 12 70,336 2,240 156,150 136 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements NOTE 11 - PROPERTY AND EQUIPMENT $ in thousands Land Software, including development in progress Buildings, leasehold and land improvements Furniture, fixtures and equipment Construction in process Total property and equipment Less: Accumulated depreciation Total property and equipment, net NOTE 12 - GOODWILL AND IDENTIFIABLE INTANGIBLE ASSETS, NET The following are our goodwill and identifiable intangible asset balances as of the dates indicated: $ in thousands Goodwill Identifiable intangible assets, net Total goodwill and identifiable intangible assets, net Goodwill September 30, 2017 2016 $ 29,079 $ 345,734 324,452 224,418 12,056 935,739 (498,365) $ 437,374 $ 24,150 271,864 260,800 200,947 3,711 761,472 (440,015) 321,457 September 30, 2017 2016 $ $ 410,723 $ 82,460 493,183 $ 408,072 94,974 503,046 The following summarizes our goodwill by segment, along with the balance and activity for the years indicated: $ in thousands Fiscal Year 2017 Goodwill beginning of year Additions Foreign currency translation Goodwill end of year Fiscal Year 2016 Goodwill beginning of year Additions Foreign currency translation Goodwill end of year Segment Private Client Group Capital Markets Total $ $ $ $ 275,521 $ 132,551 $ 408,072 — 1,192 — 1,459 — 2,651 276,713 $ 134,010 $ 410,723 186,733 $ 120,902 $ 86,351 2,437 9,012 2,637 275,521 $ 132,551 $ 307,635 95,363 5,074 408,072 During fiscal year 2017, there were no additions to goodwill. The Private Client Group segment goodwill additions in fiscal year 2016 were attributable to our acquisitions of Alex. Brown in the amount of $82 million and 3Macs in the amount of $5 million. The addition to goodwill associated with Alex. Brown is deductible for tax purposes over 15 years. The addition to goodwill attributable to 3Macs is not deductible for tax purposes. The Capital Markets segment goodwill addition in fiscal year 2016 was attributable to our acquisition of Mummert. This goodwill is not deductible for tax purposes. See Note 3 for additional information regarding our acquisitions. As described in Note 2, we perform goodwill testing on an annual basis or when an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying value. During the year ended September 30, 2017, we changed our annual goodwill impairment test date for all reporting units from December 31 to January 1; however, the results of our test did not change as we continue to evaluate balances as of December 31. We performed our latest annual goodwill impairment testing during the quarter ended March 31, 2017, evaluating balances as of December 31, 2016, and no impairment was identified. In that testing, we performed both a qualitative impairment assessment for certain of our reporting units and a quantitative impairment assessment for our two RJ Ltd. reporting units operating in Canada. 137 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements We assign goodwill to reporting units. Our reporting units include: a domestic Private Client Group (RJ&A domestic retail brokerage operations and our subsidiary The Producers Choice LLC (“TPC”)) and a Canadian Private Client Group (RJ Ltd. Private Client Group), each included in our Private Client Group segment; and RJ&A Fixed Income, U.S. Managed Equity Capital Markets, and RJ Ltd. Capital Markets, each included in our Capital Markets segment. Qualitative Assessments For each reporting unit on which we performed a qualitative assessment, we determined whether it was more likely than not that the carrying value of the reporting unit, including the recorded goodwill, was in excess of the fair value of the reporting unit. In any instance in which we are unable to qualitatively conclude that it is more likely than not that the fair value of the reporting unit exceeds the reporting unit carrying value including goodwill, a quantitative analysis of the fair value of the reporting unit would be performed. Based upon the outcome of our qualitative assessments, we determined that no quantitative analysis of the fair value of any of the reporting units we elected to qualitatively analyze was required, and we concluded that none of the goodwill allocated to any of those reporting units was impaired. No events have occurred since our assessment that would cause us to update this impairment testing. Quantitative Assessments For our two RJ Ltd. reporting units, we elected not to perform a qualitative assessment and instead performed quantitative assessments of the equity value of each RJ Ltd. reporting unit that had an allocation of goodwill. In our determination of the reporting unit fair value of equity, we used a combination of the income approach and the market approach. Under the income approach, we used discounted cash flow models applied to each respective reporting unit. Under the market approach, we calculated an estimated fair value based on a combination of multiples of earnings of guideline companies in the brokerage and capital markets industry that are publicly traded on organized exchanges, and the book value of comparable transactions. The estimated fair value of the equity of the reporting unit resulting from each of these valuation approaches was dependent upon the estimates of future business unit revenues and costs. Such estimates were subject to critical assumptions regarding the nature and health of financial markets in future years as well as the discount rate to apply to the projected future cash flows. In estimating future cash flows, a balance sheet as of December 31, 2016 and a statement of operations for the last twelve months of activity for each reporting unit were compiled. Future balance sheets and statements of operations were then projected, and estimated future cash flows were determined by the combination of these projections. The cash flows were discounted at the reporting unit’s estimated cost of equity, which was derived through application of the capital asset pricing model. The valuation result from the market approach was dependent upon the selection of the comparable guideline companies and transactions and the earnings multiple applied to each respective reporting unit’s projected earnings. Finally, significant management judgment was applied in determining the weight assigned to the outcome of the market approach and the income approach, which resulted in one single estimate of the fair value of the equity of the reporting unit. The following summarizes certain key assumptions utilized in our quantitative analysis: Segment Reporting unit Key assumptions Weight assigned to the outcome of: Goodwill as of December 31, 2016 (in thousands) Discount rate used in the income approach Multiple applied to revenue/EPS in the market approach Income approach Market approach Private Client Group: RJ Ltd. Private Client Group Capital Markets: RJ Ltd. Capital Markets $ $ 22,735 18,997 14.5% 14.5% 1.2x/12.9x 1.2x/13.3x 75% 75% 25% 25% The assumptions and estimates utilized in determining the fair value of reporting unit equity are sensitive to changes, including, but not limited to, a decline in overall market conditions, adverse business trends and changes in the regulations. Based upon the outcome of our quantitative assessments, we concluded that none of the goodwill associated with our two RJ Ltd. reporting units was impaired. No events have occurred since our quantitative assessments during the quarter ended March 31, 2017 that would cause us to update this impairment testing. 138 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Identifiable intangible assets, net The following table sets forth our identifiable intangible asset balances by segment, net of accumulated amortization, and activity for the years indicated: $ in thousands Fiscal Year 2017 Net identifiable intangible assets beginning of year Amortization expense Foreign currency translation Net identifiable intangible assets end of year Fiscal Year 2016 Net identifiable intangible assets beginning of year Additions Amortization expense Foreign currency translation Net identifiable intangible assets end of year Private Client Group Segment Capital Markets Asset Management Total $ $ $ $ 52,936 $ 27,937 $ 14,101 $ (6,001) 91 (4,845) (15) (2,004) 260 47,026 $ 23,077 $ 12,357 $ 18,182 $ 32,532 $ 17,137 $ 36,624 (1,870) — 1,013 (5,619) 11 — (2,226) (810) 52,936 $ 27,937 $ 14,101 $ 94,974 (12,850) 336 82,460 67,851 37,637 (9,715) (799) 94,974 The identifiable intangible asset additions in fiscal year 2016 were primarily attributable to the acquisition of Alex. Brown and 3Macs and included customer relationships, trade names, seller relationship agreements and non-compete agreements. See Note 3 for additional information regarding our acquisitions. The following summarizes our identifiable intangible assets by type: $ in thousands Customer relationships Trade name Developed technology Intellectual property Non-compete agreements Seller relationship agreements Total September 30, 2017 2016 Gross carrying value Accumulated amortization Gross carrying value Accumulated amortization $ 99,749 $ 8,366 1,630 542 3,336 5,300 $ 118,923 $ (31,098) $ (2,076) (706) (131) (1,551) (901) (36,463) $ 99,470 $ 8,172 12,630 516 3,314 5,300 129,402 $ (22,895) (499) (10,280) (73) (612) (69) (34,428) The following table sets forth the projected amortization expense by fiscal year associated with our identifiable intangible assets: Fiscal year ended September 30, $ in thousands 2018 2019 2020 2021 2022 Thereafter $ $ 11,056 10,591 9,812 9,056 8,436 33,509 82,460 139 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements NOTE 13 – BANK DEPOSITS Bank deposits include Negotiable Order of Withdrawal (“NOW”) accounts, demand deposits, savings and money market accounts and certificates of deposit of RJ Bank. The following table presents a summary of bank deposits including the weighted-average rate, the calculation of which was based on the actual deposit balances at September 30, 2017 and 2016, respectively. $ in thousands September 30, 2017 2016 Balance Weighted- average rate Balance Weighted-average rate Savings and money market accounts $ 17,391,091 0.14% $ 13,935,089 Certificates of deposit NOW accounts Demand deposits (non-interest-bearing) Total bank deposits 314,685 5,197 21,389 1.60% 0.01% — 315,236 4,958 7,264 $ 17,732,362 0.17% $ 14,262,547 0.05% 1.55% 0.01% — 0.08% Total bank deposits in the table above excludes affiliate deposits of $243 million and $353 million at September 30, 2017 and 2016, respectively. These affiliate deposits include $192 million and $350 million as of September 30, 2017 and 2016, respectively, held in a deposit account at RJ Bank on behalf of RJF (see Note 25 for additional information). Savings and money market accounts in the table above consist primarily of deposits that are cash balances swept from the client investment accounts maintained at RJ&A to RJ Bank. These balances are held in Federal Deposit Insurance Corporation (“FDIC”) insured bank accounts through the Raymond James Bank Deposit Program (“RJBDP”). The aggregate amount of time deposit account balances that exceeded the FDIC insurance limit at September 30, 2017 was $23 million. Scheduled maturities of certificates of deposit are as follows: $ in thousands Three months or less Over three through six months Over six through twelve months Over one through two years Over two through three years Over three through four years Over four through five years Total September 30, 2017 2016 Denominations greater than or equal to $100,000 Denominations less than $100,000 Denominations greater than or equal to $100,000 Denominations less than $100,000 $ $ $ 8,704 4,692 34,005 38,713 48,082 21,819 50,805 4,132 3,894 11,865 20,019 27,847 12,761 27,347 $ 14,252 $ 14,191 15,452 32,816 43,730 58,425 26,173 12,663 9,750 12,321 11,060 22,148 28,863 13,392 206,820 $ 107,865 $ 205,039 $ 110,197 Interest expense on deposits, excluding interest expense related to affiliate deposits, is summarized as follows: $ in thousands Certificates of deposit Money market, savings and NOW accounts Total interest expense on deposits Year ended September 30, 2017 2016 2015 $ $ 4,325 12,859 17,184 $ $ 5,402 4,816 10,218 $ $ 5,839 2,543 8,382 140 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements NOTE 14 – OTHER BORROWINGS The following table details the components of other borrowings: $ in thousands FHLB advances Unsecured lines of credit Secured lines of credit Mortgage notes payable ClariVest revolving credit facility Total other borrowings September 30, 2017 2016 875,000 $ 575,000 350,000 260,000 28,813 199 1,514,012 $ — — 33,391 267 608,658 $ $ Borrowings from the FHLB as of September 30, 2017 were comprised of both floating and fixed-rate advances. As of September 30, 2017 the floating-rate advances, which mature in June 2019 and have interest rates which reset quarterly, totaled $850 million. We use interest rate swaps to manage the risk of increases in interest rates associated with these floating-rate advances by converting the balances subject to variable interest rates to a fixed interest rate. Refer to Note 6 for information regarding these interest rate swaps, which are accounted for as hedging instruments. The fixed-rate advance, in the amount of $25 million, matures in October 2020 and bears interest at a fixed rate of 3.4%. All of the advances were secured by a blanket lien granted to the FHLB on our residential mortgage loan portfolio. The weighted average interest rate on these advances as of September 30, 2017 was 1.41%. Borrowings from the FHLB as of September 30, 2016 were comprised of floating-rate advances that have interest rates which reset quarterly, totaling $550 million, and a fixed-rate advance in the amount of $25 million and bears interest at a rate of 3.4%. The weighted average interest rate on these advances as of September 30, 2016 was 1.01%. RJF is a party to a revolving credit facility agreement (the “RJF Credit Facility”) with a maturity date of May 2022 in which the lenders are a number of financial institutions. This committed unsecured borrowing facility provides for maximum borrowings of up to $300 million at variable rates of interest. There were no borrowings outstanding on the RJF Credit Facility as of either September 30, 2017 or 2016. The interest rate associated with the RJF Credit Facility is a variable rate that, among other factors, varies depending upon RJF’s credit rating. Based upon RJF’s credit rating as of September 30, 2017, the variable borrowing rate was 1.50% per annum over LIBOR. There is a variable rate commitment fee associated with the RJF Credit Facility, which varies depending upon RJF’s credit rating. Based upon RJF’s credit rating as of September 30, 2017, the variable rate commitment fee which applied to any difference between the daily borrowed amount and the committed amount, was 0.20% per annum. Any borrowings on unsecured lines of credit, with the exception of the RJF Credit Facility, were day-to-day and were generally utilized for cash management purposes. Any borrowings on secured lines of credit were day-to-day and were generally utilized to finance certain fixed income securities. In addition we have other collateralized financings included in “Securities sold under agreements to repurchase” on our Consolidated Statements of Financial Condition. See Note 7 for information regarding our collateralized financing arrangements. The interest rates for all of our U.S. and Canadian secured and unsecured financing facilities are variable and are based on the Fed Funds rate, LIBOR, a lenders prime rate, or the Canadian prime rate, as applicable. For the fiscal year ended September 30, 2017, interest rates on the U.S. facilities that were utilized during the year, other than the ClariVest Facility and the RJF Credit Facility which are each previously described, ranged from 0.35% to 3.41%. The interest rate on our Canadian facility which was utilized from time- to-time during the fiscal year September 30, 2017 was 1.75%. Mortgage notes payable pertain to mortgage loans on certain of our corporate headquarters offices located in St. Petersburg, Florida. These mortgage loans are secured by land, buildings, and improvements. These mortgage loans bear interest at 5.7% with repayment terms of monthly interest and principal debt service and have a January 2023 maturity. ClariVest Asset Management, LLC (“ClariVest”), a subsidiary of Eagle, is a party to a revolving line of credit provided by a third party lender (the “ClariVest Facility”). The maximum amount available to borrow under the ClariVest Facility is $500 thousand, bearing interest at a variable rate which is 1% over the lender’s prime rate. The weighted average interest rate on the ClariVest Facility during the fiscal year ended September 30, 2017 was 4.91%. The ClariVest Facility expires in September 2018. 141 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Our other borrowings as of September 30, 2017, mature as follows based on their contractual terms: Fiscal year ended September 30, $ in thousands 2018 2019 2020 2021 2022 Thereafter Total $ $ 615,045 855,130 5,430 30,748 6,084 1,575 1,514,012 NOTE 15 – SENIOR NOTES PAYABLE The following summarizes our senior notes payable: $ in thousands 5.625% senior notes, due 2024 3.625% senior notes, due 2026 4.95% senior notes, due 2046 6.90% senior notes, due 2042 8.60% senior notes, due 2019 Unaccreted premium/(discount) Unamortized debt issuance costs Total senior notes payable September 30, 2017 2016 $ 250,000 $ 500,000 800,000 — — 1,550,000 11,905 (13,066) $ 1,548,839 $ 250,000 500,000 300,000 350,000 300,000 1,700,000 (1,601) (17,812) 1,680,587 In March 2012, we sold in a registered underwritten public offering $250 million in aggregate principal amount of 5.625% senior notes due April 2024. Interest on these senior notes is payable semi-annually. We may redeem some or all of these senior notes at any time prior to their maturity, at a redemption price equal to the greater of (i) 100% of the principal amount of the notes redeemed, or (ii) the sum of the present values of the remaining scheduled payments of principal and interest thereon, discounted to the redemption date at a discount rate equal to a designated U.S. Treasury rate, plus 50 basis points, plus accrued and unpaid interest thereon to the redemption date. In July 2016, we sold in a registered underwritten public offering $500 million in aggregate principal amount of 3.625% senior notes due September 2026. Interest on these senior notes is payable semi-annually. We may redeem some or all of these senior notes at any time prior to their maturity, at a redemption price equal to the greater of (i) 100% of the principal amount of the notes redeemed, or (ii) the sum of the present values of the remaining scheduled payments of principal and interest thereon, discounted to the redemption date at a discount rate equal to a designated U.S. Treasury rate, plus 35 basis points, plus accrued and unpaid interest thereon to the redemption date. In July 2016, we sold in a registered underwritten public offering $300 million in aggregate principal amount of 4.95% senior notes due July 2046. In May 2017, we reopened the offering and sold, in a registered underwritten public offering, an additional $500 million in aggregate principal amount of 4.95% senior notes due July 2046. These additional senior notes were consolidated, formed into a single series, and are fully fungible with the $300 million in aggregate principal amount 4.95% senior notes issued in July 2016. Interest on these senior notes is payable semi-annually. We may redeem some or all of these senior notes at any time prior to their maturity, at a redemption price equal to the greater of (i) 100% of the principal amount of the notes redeemed, or (ii) the sum of the present values of the remaining scheduled payments of principal and interest thereon, discounted to the redemption date at a discount rate equal to a designated U.S. Treasury rate, plus 45 basis points, plus accrued and unpaid interest thereon to the redemption date. Redemption at par of certain senior notes On March 15, 2017 (the “March Redemption Date”), we redeemed all of our outstanding 6.90% senior notes due March 2042, which were originally sold in a registered underwritten public offering in 2012. The aggregate principal amount outstanding of the 6.90% Senior Notes was $350 million. The redemption price on the March Redemption Date was equal to the principal, plus accrued and unpaid interest thereon to the March Redemption Date. Unamortized debt issuance costs as of the March Redemption Date of $8 million were accelerated and were included in “Losses on extinguishment of debt” in our Consolidated Statements of Income and Comprehensive Income for the year ended September 30, 2017. 142 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements On September 25, 2017 (the “September Redemption Date”), we redeemed all of our outstanding 8.60% senior notes due August 2019, which were originally sold in a registered underwritten public offering in 2009. The aggregate principal amount outstanding of the 8.60% senior notes was $300 million. The redemption price on the September Redemption Date was equal to accrued and unpaid interest as of the September Redemption Date plus the sum of the present value of the remaining scheduled payments, which consist of principal and interest, discounted to the September Redemption Date on a semi-annual basis at a discount rate equal to a designated U.S. Treasury Rate, plus 50 basis points. A make-whole premium related to the redemption of $37 million was included in “Losses on extinguishment of debt” in our Consolidated Statements of Income and Comprehensive Income for the year ended September 30, 2017. Our senior notes payable outstanding as of September 30, 2017, mature at varying dates between 2024 and 2046. NOTE 16 – INCOME TAXES For a discussion of our income tax accounting policies and other income tax-related information see Note 2. Total income tax provision/(benefit) was allocated as follows: $ in thousands Recorded in: Net income including noncontrolling interests Equity, arising from cash flow hedges recorded through OCI Equity, arising from cumulative currency translation adjustments and net investment hedges recorded through OCI Equity, arising from available-for-sale securities recorded through OCI Equity, arising from compensation expense for tax purposes which was (in excess of)/less than amounts recognized for financial reporting purposes Year ended September 30, 2017 2016 2015 $ 289,111 $ 271,293 $ 296,034 14,239 (7,427) 856 — (7,252) (3,525) (3,295) (35,121) (2,850) 31,078 (2,246) 8,115 330,131 Total $ 296,779 $ 222,100 $ Effective October 1, 2016, we adopted the new accounting guidance related to stock compensation. The amended guidance involves several aspects of the accounting for share-based payment transactions, including the income tax consequences. Under the new guidance, all tax effects related to share-based payments are recorded through tax expense in the periods during which the awards are exercised or vest, as applicable. See Note 2 and Note 20 for additional information on our adoption of this new accounting guidance during the period. Our provision/(benefit) for income taxes consisted of the following: $ in thousands Current: Federal State and local Foreign Deferred: Federal State and local Foreign Year ended September 30, 2017 2016 2015 $ 255,555 $ 287,350 $ 37,553 7,620 300,728 (11,316) (959) 658 (11,617) 32,101 10,640 330,091 (51,383) (6,267) (1,148) (58,798) 266,359 48,130 5,007 319,496 (20,567) (5,127) 2,232 (23,462) 296,034 Total provision for income tax $ 289,111 $ 271,293 $ 143 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements A reconciliation of the U.S. federal statutory income tax rate to our effective income tax rate is as follows: Provision calculated at statutory rate State income tax, net of federal benefit Tax-exempt interest income Excess tax benefits related to share-based compensation (1) (Income)/losses associated with COLI which are not (subject to tax)/tax deductible Federal tax credits Other, net Total provision for income tax Year ended September 30, 2017 2016 2015 35.0 % 2.7 % (1.0)% (2.5)% (1.7)% (1.6)% 0.3 % 31.2 % 35.0 % 1.7 % (0.9)% — (1.1)% (1.0)% 0.2 % 33.9 % 35.0 % 3.6 % (0.5)% — 0.4 % (0.9)% (0.5)% 37.1 % (1) Does not include excess state tax benefits related to share-based compensation, which had an impact of reducing our effective tax rate by (0.2)% for 2017. See Note 2 and Note 20 for more information regarding the adoption of new accounting guidance related to stock compensation. U.S. and foreign components of income excluding noncontrolling interests and before provision for income taxes were as follows: $ in thousands U.S. Foreign Income excluding noncontrolling interests and before provision for income taxes Year ended September 30, 2017 2016 2015 $ $ 915,711 9,635 925,346 $ $ 765,421 35,222 800,643 $ $ 782,146 16,028 798,174 The cumulative effects of temporary differences that give rise to significant portions of the deferred tax asset/(liability) items are as follows: $ in thousands Deferred tax assets: Deferred compensation Allowances for loan losses and reserves for unfunded commitments Unrealized loss associated with foreign currency translations Unrealized loss associated with available-for-sale securities Accrued expenses Other Total gross deferred tax assets Less: valuation allowance Total deferred tax assets Deferred tax liabilities: Partnership investments Goodwill and other intangibles Undistributed earnings of foreign subsidiaries Other Total deferred tax liabilities Net deferred tax assets September 30, 2017 2016 $ 235,171 $ 192,397 74,909 1,928 3,342 41,545 13,665 370,560 (9) 370,551 (6,326) (38,364) — (12,375) (57,065) $ 313,486 $ 78,552 22,184 4,314 44,419 24,897 366,763 (9) 366,754 (8,518) (26,384) (9,636) (192) (44,730) 322,024 We had a net deferred tax asset at September 30, 2017 and 2016. This asset includes net operating losses that will expire between 2018 and 2030. A valuation allowance for the fiscal year ended September 30, 2017 has been established for certain state net operating losses due to management’s belief that, based on our historical operating income, projection of future taxable income, scheduled reversal of taxable temporary differences, and implemented tax planning strategies, it is more likely than not that the tax carryforwards will expire unutilized. We believe that the realization of the remaining net deferred tax asset of $313 million is more likely than not based on the ability to carry back losses against prior year taxable income and expectations of future taxable income. As of September 30, 2017, we consider all undistributed earnings of non-U.S. subsidiaries to be permanently reinvested and, therefore, we have not provided for any U.S. deferred income taxes. As of September 30, 2017, we had approximately $219 million of cumulative undistributed earnings attributable to foreign subsidiaries for which no provisions have been recorded for income taxes that could arise 144 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements upon repatriation. Because the time or manner of repatriation is uncertain, we cannot determine the impact of local taxes, withholding taxes and foreign tax credits associated with the future repatriation of such earnings, and therefore cannot quantify the tax liability that would be payable in the event all such foreign earnings are repatriated. As of September 30, 2017, the current tax receivable, which is included in “Other receivables” in our Consolidated Statements of Financial Condition, was $102 million, and the current tax payable, which is included in “Other payables,” was $23 million. As of September 30, 2016, the current tax receivable was $48 million and the current tax payable was $29 million. Balances associated with unrecognized tax benefits We recognize the accrual of interest and penalties related to income tax matters in interest expense and other expense, respectively. As of September 30, 2017 and 2016, accrued interest and penalties were approximately $3 million and $4 million, respectively. The aggregate changes in the balances for uncertain tax positions were as follows: $ in thousands Balance for uncertain tax positions at beginning of year Increases for tax positions related to the current year Increases for tax positions related to prior years (1) Decreases for tax positions related to prior years Decreases due to lapsed statute of limitations Decreases related to settlements Balance for uncertain tax positions at end of year Year ended September 30, 2017 2016 2015 $ 22,173 $ 22,454 $ 3,238 438 (717) (2,497) (2,629) 6,496 1,284 (1,592) (1,447) (5,022) $ 20,006 $ 22,173 $ 15,804 4,954 3,466 (204) (1,566) — 22,454 (1) The increases are primarily due to tax positions taken in previously filed tax returns with certain states. We continue to evaluate these positions and intend to contest any proposed adjustments made by taxing authorities. The total amount of uncertain tax positions that, if recognized, would impact the effective tax rate (the items included in the table above after considering the federal tax benefit associated with any state tax provisions) was $15 million, $16 million, and $15 million at September 30, 2017, 2016, 2015, respectively. We anticipate that the uncertain tax position balance will not change significantly over the next 12 months. We file U.S. federal income tax returns as well as returns with various state, local and foreign jurisdictions. With few exceptions, we are generally no longer subject to U.S. federal, state and local, or foreign income tax examination by tax authorities for years prior to fiscal year 2014 for federal tax returns, fiscal year 2013 for state and local tax returns and fiscal year 2013 for foreign tax returns. Various foreign and state audits in process are expected to be completed in fiscal year 2018. NOTE 17 – COMMITMENTS, CONTINGENCIES AND GUARANTEES Commitments and contingencies Loan and Underwriting Commitments In the normal course of business we enter into commitments for either fixed income or equity underwritings. As of September 30, 2017, we had two such open underwriting commitments, both of which were subsequently settled in open market transactions and none of which resulted in significant loss. As part of our recruiting efforts, we offer loans to prospective financial advisors and certain key revenue producers primarily for recruiting, transitional cost assistance, and retention purposes (see Note 2 for a discussion of our accounting policies governing these transactions). These commitments are contingent upon certain events occurring, including, but not limited to, the individual joining us. As of September 30, 2017, we had made commitments through the extension of formal offers totaling approximately $139 million that had not yet been funded; however, it is possible that not all of our offers will be accepted and therefore, we would not fund the total amount of the offers extended. As of September 30, 2017, $59 million of the total amount extended consisted of unfunded commitments to prospective financial advisors that had accepted our offers, or recently hired producers. 145 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements As of September 30, 2017, we had not settled purchases of $162 million in syndicated loans. These loan purchases are expected to be settled within 90 days. See Note 22 for additional information regarding our commitments to extend credit and other credit-related off-balance sheet financial instruments such as standby letters of credit and loan purchases. Investment Commitments A subsidiary of RJ Bank has committed $80 million as an investor member in a LIHTC fund in which a subsidiary of RJTCF is the managing member (see Note 2 for information regarding the accounting policies governing these investments). As of September 30, 2017, the RJ Bank subsidiary had invested $61 million of the committed amount. We have unfunded commitments to various private equity partnerships, which aggregate to $36 million as of September 30, 2017. Of the total, we have unfunded commitments of $18 million to internally-sponsored private equity limited partnerships in which we control the general partner. Acquisition-Related Commitments and Contingencies On April 20, 2017, we announced we had entered into a definitive agreement to acquire the Scout Group. This acquisition closed on November 17, 2017. See Note 3 for more information. As part of the terms governing our fiscal year 2015 acquisition of TPC, on certain dates specified in the TPC purchase agreement there are a number of earn-out computations to be performed. The result of these computations could result in additional cash paid to the sellers of TPC over a measurement period of up to three years after the TPC closing date, which was July 31, 2015. During the year ended September 30, 2017 certain earn-out payments were measured and applicable amounts paid to the sellers of TPC. The remaining elements of contingent consideration will be determined in the future based upon the outcome of either specific performance of defined tasks, or the achievement of specified revenue growth hurdles. Our initial estimate of the fair value of the elements of contingent consideration as of the TPC closing date was included in our determination of the goodwill arising from this acquisition. As of September 30, 2017, we computed an estimate of the fair value of the contingent consideration based upon the latest information available to us, and the excess of this fair value determination over the initial estimate was included in “Other expenses” on our Consolidated Statements of Income and Comprehensive Income. As a part of the terms governing the fiscal year 2016 Mummert acquisition (see Note 3 for additional information regarding this acquisition), on certain dates specified in the Mummert purchase agreement, there are earn-out computations to be performed or contingent consideration provisions that may apply. These elements of contingent consideration will be finally determined in the future based upon the achievement of specified revenue amounts and the continued employment of specified associates. Since the ultimate payment of these elements of contingent consideration are conditioned upon continued employment as of the measurement dates which are three and five years from the Mummert acquisition date of June 1, 2016, these obligations, including any adjustments to the estimated fair value, are being recognized as a component of our compensation expense over such periods. Lease Commitments Long-term lease agreements expire at various times through fiscal year 2031. Minimum annual rental payments under such agreements for the succeeding five fiscal years are presented below: Fiscal year ended September 30, $ in thousands 2018 2019 2020 2021 2022 Thereafter Total $ $ 96,756 89,711 78,164 61,959 42,846 79,491 448,927 Certain leases contain rent holidays, leasehold improvement incentives, renewal options and/or escalation clauses. Rental expense incurred under all leases, including equipment under short-term agreements, aggregated to $115 million, $97 million and $89 million for fiscal years 2017, 2016 and 2015, respectively. 146 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Other Commitments RJF has committed an amount of up to $225 million, subject to certain limitations and to annual review and renewal by the RJF Board of Directors, to either lend to RJTCF or to guarantee RJTCF’s obligations, in connection with RJTCF’s low-income housing development/rehabilitation and syndication activities. As of September 30, 2017, RJTCF had $42 million outstanding against this commitment. RJTCF may borrow from RJF in order to make investments in, or fund loans or advances to, either project partnerships that purchase and develop properties qualifying for tax credits or LIHTC Funds. Investments in project partnerships are sold to various LIHTC Funds, which have third party investors, and for which RJTCF serves as the managing member or general partner. RJTCF typically sells investments in project partnerships to LIHTC Funds within 90 days of their acquisition, and the proceeds from the sales are used to repay RJTCF’s borrowings from RJF. RJTCF may also make short-term loans or advances to project partnerships and LIHTC Funds. As a part of our fixed income public finance operations, we enter into forward commitments to purchase GNMA or FNMA MBS (see the discussion of these activities within “financial instruments, financial instruments sold but not yet purchased at fair value” in Note 2). At September 30, 2017, we had approximately $793 million principal amount of outstanding forward MBS purchase commitments which are expected to be purchased over the following 90 days. In order to hedge the market interest rate risk to which we would otherwise be exposed between the date of the commitment and the date of sale of the MBS, we enter into TBA security contracts with investors for generic MBS at specific rates and prices to be delivered on settlement dates in the future. These TBA securities and related purchase commitment are accounted for at fair value. As of September 30, 2017, the fair value of the TBA securities and the estimated fair value of the purchase commitments were not significant. Contingencies As a result of extensive regulation of financial holding companies, banks, broker-dealers and investment advisory entities, RJF and certain of its subsidiaries are subject to regular reviews and inspections by regulatory authorities and self-regulatory organizations. The reviews can result in the imposition of sanctions for regulatory violations, ranging from non-monetary censures to fines and, in serious cases, temporary or permanent suspension from conducting business, or limitations on certain business activities. In addition, regulatory agencies and self-regulatory organizations institute investigations from time to time into industry practices, which can also result in the imposition of such sanctions. Refer to the “Legal and regulatory matter contingencies” discussion within this footnote for information about related loss contingency reserves. Guarantees RJF guarantees interest rate swap obligations of RJ Cap Services. See Note 6 for additional information regarding interest rate swaps. RJF guarantees the existing mortgage debt of RJ&A of $29 million. See Note 14 for information regarding this borrowing. Our U.S. broker-dealer subsidiaries are required by federal law to be members of the Securities Investors Protection Corporation (“SIPC”). The SIPC fund provides protection for securities held in client accounts up to $500 thousand per client, with a limitation of $250 thousand on claims for cash balances. We have purchased excess SIPC coverage through various syndicates of Lloyd’s of London. For RJ&A, our clearing broker-dealer, the additional protection currently provided has an aggregate firm limit of $750 million for cash and securities, including a sub-limit of $1.9 million per client for cash above basic SIPC. Account protection applies when a SIPC member fails financially and is unable to meet obligations to clients. This coverage does not protect against market fluctuations. RJF has provided an indemnity to Lloyd’s of London against any and all losses they may incur associated with the excess SIPC policies. RJTCF issues certain guarantees to various third parties related to project partnerships whose interests have been sold to one or more of the funds in which RJTCF is the managing member or general partner. In some instances, RJTCF is not the primary guarantor of these obligations, which aggregate to $3 million as of September 30, 2017. RJTCF has provided a guaranteed return on investment to a third party investor in the Guaranteed LIHTC Fund and RJF has guaranteed RJTCF’s performance under the arrangement. Under the terms of the performance guarantee, should the underlying LIHTC project partnerships held by the Guaranteed LIHTC Fund fail to deliver a certain amount of tax credits and other tax benefits to this investor over the next five years, RJTCF is obligated to pay the investor an amount that results in the investor achieving a minimum specified return on their investment. A $16 million financing asset is included in “Other assets” (see Note 9 for additional information), and a related $16 million liability is included in “Other payables” on our Consolidated Statements of Financial Condition as of September 30, 2017 related to this obligation. The maximum exposure to loss under this guarantee was $17 million as of September 30, 2017, which represents the undiscounted future payments due the investor. 147 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Legal and regulatory matter contingencies In addition to the matters specifically described below, in the normal course of our business, we have been named, from time to time, as a defendant in various legal actions, including arbitrations, class actions and other litigation, arising in connection with our activities as a diversified financial services institution. We are also subject, from time to time, to other reviews, investigations and proceedings (both formal and informal) by governmental and self-regulatory agencies regarding our business. Such proceedings may involve, among other things, our sales and trading activities, financial products or offerings we sponsored, underwrote or sold, and operational matters. Some of these proceedings have resulted, and may in the future result, in adverse judgments, settlements, fines, penalties, injunctions or other relief and/or require us to undertake remedial actions. We cannot predict if, how or when such proceedings or investigations will be resolved or what the eventual settlement, fine, penalty or other relief, if any, may be. A large number of factors may contribute to this inherent unpredictability: the proceeding is in its early stages; the damages sought are unspecified, unsupported or uncertain; it is unclear whether a case brought as a class action will be allowed to proceed on that basis; the other party is seeking relief other than or in addition to compensatory damages (including, in the case of regulatory and governmental proceedings, potential fines and penalties); the matters present significant legal uncertainties; we have not engaged in settlement discussions; discovery is not complete; there are significant facts in dispute; and numerous parties are named as defendants (including where it is uncertain how liability might be shared among defendants). We contest liability and/or the amount of damages, as appropriate, in each pending matter. Over the last several years, the level of litigation and investigatory activity (both formal and informal) by government and self-regulatory agencies has increased significantly in the financial services industry. While we have identified below certain proceedings that we believe could be material, individually or collectively, there can be no assurance that material losses will not be incurred from claims that have not yet been asserted or are not yet determined to be material. We include in some of the descriptions of individual matters below certain quantitative information about the plaintiff’s claim against us as alleged in the plaintiff’s pleadings or other public filings. Although this information may provide insight into the potential magnitude of a matter, it does not represent our estimate of reasonably possible loss or our judgment as to any currently appropriate accrual related thereto. Subject to the foregoing, we believe, after consultation with counsel and consideration of the accrued liability amounts included in the accompanying consolidated financial statements, that the outcome of such litigation and regulatory proceedings will not have a material adverse effect on our consolidated financial condition. However, the outcome of such litigation and proceedings could be material to our operating results and cash flows for a particular future period, depending on, among other things, our revenues or income for such period. With respect to legal and regulatory matters for which management has been able to estimate a range of reasonably possible loss (and excluding amounts subject to the below-described indemnification from Regions), as of September 30, 2017, we estimated the upper end of the range of reasonably possible aggregate loss to be approximately $65 million in excess of the aggregate reserves for such matters. Refer to Note 2 for a discussion of our criteria for recognizing liabilities for contingencies. Morgan Keegan Litigation Indemnification from Regions Under the agreement with Regions governing our 2012 acquisition of Morgan Keegan, Regions is obligated to indemnify us for losses we may incur in connection with any Morgan Keegan legal proceedings pending as of the closing date for that transaction, which was April 2, 2012, or commenced after the closing date but related to pre-closing matters that were received prior to April 2, 2015. The Morgan Keegan matter described below is subject to such indemnification provisions. As of September 30, 2017, management estimated the range of potential liability of all Morgan Keegan matters subject to indemnification, including the cost of defense, to be from $12 million to $44 million. Any loss arising from such matters, after application of any contractual thresholds and other reductions, as set forth in the agreement, will be borne by Regions. As of September 30, 2017, our Consolidated Statements of Financial Condition include an indemnification asset of $26 million which is included in “Other assets” (see Note 9 for additional information), and a liability for potential losses of $26 million which is included within “Other payables,” pertaining to the Morgan Keegan matters subject to indemnification. The amount included within “Other payables” is the amount within the range of potential liability related to such matters which management estimates is more likely than any other amount within such range. 148 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Morgan Keegan matter (subject to indemnification) In July 2006, Morgan Keegan & Company, Inc., a Morgan Keegan affiliate, and one of its former analysts were named as defendants in a lawsuit filed by Fairfax Financial Holdings Limited and an affiliate in the Superior Court of New Jersey, Law Division, in Morris County, New Jersey. Plaintiffs made claims under a civil RICO statute, for commercial disparagement, tortious interference with contractual relationships, tortious interference with prospective economic advantage and common law conspiracy. Plaintiffs alleged that defendants engaged in a multi-year conspiracy to publish and disseminate false and defamatory information about plaintiffs in order to improperly drive down the stock price of Fairfax, so that others could profit from short positions. Plaintiffs alleged that the defendants’ actions disparaged them and harmed their business relationships. Plaintiffs alleged various categories of damages, including lost insurance business, losses on stock and bond offerings, reputational loss, increased audit fees and directors’ and officers’ insurance premiums, and lost acquisitions. They requested actual and punitive damages and treble damages under their RICO claims. On May 11, 2012, the trial court dismissed the plaintiffs’ RICO claims. On June 27, 2012, the trial court dismissed plaintiffs’ tortious interference with prospective relations claim, but allowed the other claims to go forward. Prior to commencement of a jury trial, the court dismissed the remaining claims with prejudice, and the plaintiffs appealed. On April 27, 2017, the Superior Court of New Jersey, Appellate Division, affirmed the trial court's dismissal of certain claims against Morgan Keegan, including the RICO allegations, while remanding to the trial court the claims of disparagement, tortious interference with prospective business relations, and civil conspiracy, and limiting the actual damages to certain lost insurance business. Plaintiffs petitioned the Supreme Court of New Jersey for review of the Appellate Division’s opinion, but on October 17, 2017, the Supreme Court of New Jersey denied the petition. NOTE 18 - ACCUMULATED OTHER COMPREHENSIVE INCOME/(LOSS) Other comprehensive income/(loss) The activity in other comprehensive income/(loss), net of the respective tax effect, was as follows: $ in thousands Unrealized gain/(loss) on available-for-sale securities and non-credit portion of other-than-temporary impairment losses Unrealized gain/(loss) on currency translations, net of the impact of net investment hedges Unrealized gain/(loss) on cash flow hedges Net other comprehensive income/(loss) Year ended September 30, 2017 2016 2015 $ 1,684 $ (5,576) $ (3,325) 15,618 23,232 2,179 (11,833) (30,640) (4,650) $ 40,534 $ (15,230) $ (38,615) 149 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Accumulated other comprehensive income/(loss) All of the components of other comprehensive income/(loss) described below, net of tax, are attributable to RJF. The following table presents the changes, and the related tax effects, of each component of accumulated other comprehensive income/(loss): $ in thousands Year ended September 30, 2017 Accumulated other comprehensive income/(loss) as of the beginning of the year Other comprehensive income/(loss) before reclassifications and taxes Amounts reclassified from accumulated other comprehensive income/(loss), before tax Pre-tax net other comprehensive income/(loss) Income tax effect Net other comprehensive income/(loss) for the year, net of tax Accumulated other comprehensive income/(loss) as of the end of the year Year ended September 30, 2016 Accumulated other comprehensive income/(loss) as of the beginning of the year Other comprehensive income/(loss) before reclassifications and taxes Amounts reclassified from accumulated other comprehensive income/(loss), before tax Pre-tax net other comprehensive income/(loss) $ $ Income tax effect Net other comprehensive income/(loss) for the year, net of tax Accumulated other comprehensive income/(loss) as of the end of the year Net investment hedges Currency translations Sub-total: net investment hedges and currency translations Available- for-sale securities Cash flow hedges Total $ 86,482 $ (121,576) $ (35,094) $ (4,156) $ (16,483) $ (55,733) (41,997) 43,541 — (41,997) 15,716 6,647 50,188 (8,289) 1,544 6,647 8,191 7,427 443 31,843 33,830 2,097 2,540 (856) 5,628 37,471 (14,239) 14,372 48,202 (7,668) (26,281) 41,899 15,618 1,684 23,232 40,534 60,201 $ (79,677) $ (19,476) $ (2,472) $ 6,749 $ (15,199) 93,203 $ (130,476) $ (37,273) $ 1,420 $ (4,650) $ (40,503) (10,743) 9,397 (1,346) (9,231) (25,535) (36,112) — (10,743) 4,022 — 9,397 (497) — (1,346) 3,525 360 (8,871) 3,295 6,450 (19,085) 7,252 6,810 (29,302) 14,072 (6,721) 8,900 2,179 (5,576) (11,833) (15,230) $ 86,482 $ (121,576) $ (35,094) $ (4,156) $ (16,483) $ (55,733) Our net investment hedges and cash flow hedges relate to our derivatives associated with RJ Bank’s business operations (see Note 6 for additional information on these derivatives). 150 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Reclassifications out of AOCI The following table presents the income statement line items impacted by reclassifications out of accumulated other comprehensive income/(loss), and the related tax effects, for the years ended September 30, 2017 and 2016: Accumulated other comprehensive income/(loss) components $ in thousands Increase/(decrease) in amounts reclassified from accumulated other comprehensive income/ (loss) Affected line items in income statement Year ended September 30, 2017 Available-for-sale securities: Auction rate securities RJ Bank available-for-sale securities RJ Bank cash flow hedges Currency translations Income tax effect Total reclassifications for the year Year ended September 30, 2016 Available-for-sale securities: Auction rate securities RJ Bank available-for-sale securities RJ Bank cash flow hedges Income tax effect Total reclassifications for the year $ $ $ $ 1,458 Other revenue 639 Other revenue Interest expense 5,628 6,647 Other expense 14,372 Total before tax (5,460) Provision for income taxes 8,912 Net of tax 87 Other revenue 273 Other revenue 6,450 Interest expense 6,810 Total before tax (2,590) Provision for income taxes 4,220 Net of tax See Note 6 for additional information regarding the RJ Bank cash flow hedges, and Note 4 for additional fair value information regarding these derivatives. During the year ended September 30, 2017, we sold our interests in a number of Latin American joint ventures which had operations in Uruguay and Argentina. As a component of our computation of the gain or loss resulting from such sales, we recognized the sold entities’ cumulative currency translation balances which, prior to such reclassification, had been a component of the accumulated other comprehensive loss. 151 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements NOTE 19 – INTEREST INCOME AND INTEREST EXPENSE The components of interest income and interest expense are as follows: $ in thousands Interest income: Margin balances Assets segregated pursuant to regulations and other segregated assets Bank loans, net of unearned income Available-for-sale securities Trading instruments Securities loaned Loans to financial advisors Corporate cash and all other Total interest income Interest expense: Brokerage client liabilities Retail bank deposits Trading instruments sold but not yet purchased Securities borrowed Borrowed funds Senior notes Other Total interest expense Net interest income Bank loan loss provision Year ended September 30, 2017 2016 2015 $ 85,699 $ 68,712 $ 37,270 572,171 27,946 21,068 14,049 13,333 30,590 22,287 487,366 7,596 19,362 8,777 8,207 18,090 67,573 13,792 405,578 5,100 19,450 12,036 7,056 12,697 802,126 $ 640,397 $ 543,282 $ $ 4,884 $ 2,084 $ 17,184 6,138 6,690 16,559 94,665 7,658 153,778 648,348 (12,987) 10,218 5,035 3,174 12,957 78,533 4,055 116,056 524,341 (28,167) 940 8,382 4,503 5,237 6,079 76,088 4,845 106,074 437,208 (23,570) 413,638 Net interest income after bank loan loss provision $ 635,361 $ 496,174 $ Interest expense related to retail bank deposits in the above table for the years ended September 30, 2017 and 2016 is presented net of interest expense associated with affiliate deposits, which have been eliminated in consolidation. The impact of such expense in the year ended September 30, 2015 was not significant. NOTE 20 - SHARE-BASED AND OTHER COMPENSATION Our profit sharing plan and employee stock ownership plan (“ESOP”) provide certain death, disability or retirement benefits for all employees who meet certain service requirements. The plans are noncontributory. Our contributions, if any, are determined annually by our Board of Directors on a discretionary basis and are recognized as compensation cost throughout the year. Benefits become fully vested after six years of qualified service, at 65, or if a participant separates from service due to death or disability. All shares owned by the ESOP are included in earnings per share calculations. Cash dividends paid to the ESOP are reflected as a reduction of retained earnings. The number of shares of our common stock held by the ESOP at September 30, 2017 and 2016 was approximately 4,690,000 and 4,873,000, respectively. The market value of our common stock held by the ESOP at September 30, 2017 was approximately $396 million, of which approximately $4 million was unearned (not yet vested) by ESOP plan participants. We also offer a plan pursuant to section 401(k) of the Internal Revenue Code, which is a qualified plan that may provide for a discretionary contribution or a matching contribution each year. Matching contributions are 75% of the first $1,000 and 25% of the next $1,000 of eligible compensation deferred by each participant annually. Our LTIP is a non-qualified deferred compensation plan that provides benefits to employees who meet certain compensation or production requirements. We have purchased and hold life insurance on the lives of certain current and former employee participants (COLI - see Note 9 for information regarding the carrying value of these insurance policies) to earn a competitive rate of return for participants and to provide the primary source of funds available to satisfy our obligations under this plan. Contributions to the qualified plans and the LTIP, are approved annually by the Board of Directors or a committee thereof. 152 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements We have a Voluntary Deferred Compensation Plan (the “VDCP”), a non-qualified and voluntary opportunity for certain highly compensated employees to defer compensation. Eligible participants may elect to defer a percentage or specific dollar amount of their compensation into the VDCP. COLI is the primary source of funding for this plan. We also maintain non-qualified deferred compensation plans or arrangements for the benefit of certain employees that provide a return to the participating employees based upon the performance of various referenced investments. Under the terms of each applicable plan or arrangement, we invest directly as a principal in such investments, which are directly related to our obligations under the respective deferred compensation plan and are included in “Other investments” in our Consolidated Statements of Financial Condition (see Note 4 for the fair value of these investments as of September 30, 2017, and 2016). Compensation expense associated with all of the qualified and non-qualified plans described above totaled $131 million, $117 million and $117 million for the fiscal years ended September 30, 2017, 2016 and 2015, respectively. Share-based compensation plans We have one share-based compensation plan for our employees, Board of Directors and non-employees (comprised of independent contractor financial advisors). The Amended and Restated 2012 Stock Incentive Plan (the “2012 Plan”) authorizes us to grant 40,244,000 new shares, including the shares available for grant under six predecessor plans. We generally issue new shares under the 2012 Plan, however we are also permitted to reissue our treasury shares. Share-based awards granted to our independent contractor financial advisors are measured at fair value on a quarterly basis until vesting, with changes in the fair value included in compensation expense. In addition, we classify non-employee option awards as liabilities at fair value upon vesting, with changes in fair value reported in earnings until these awards are exercised or forfeited. The outstanding stock options and restricted stock units granted to our independent contractors were not material as of September 30, 2017. Stock option awards Options may be granted to key employees and employee financial advisors who achieve certain gross commission levels. Options are exercisable in the 36th to 84th months following the date of grant and only in the event that the grantee is an employee of ours or has terminated within 45 days, disabled, deceased or, in some instances, retired. Options are granted with an exercise price equal to the market price of our stock on the grant date. Expense and income tax benefit related to our stock options awards granted to employees and independent contractor financial advisors is presented below: $ in thousands Total share-based expense Income tax benefit related to share-based expense Year ended September 30, 2017 2016 2015 $ $ 13,597 1,783 $ $ 11,648 1,181 $ $ 10,196 821 For the year ended September 30, 2017, we realized $3 million of excess tax benefits related to our stock option awards which favorably impacted income tax expense in our Consolidated Statements of Income and Comprehensive Income as a result of our adoption of stock compensation simplification guidance (see Note 2 and Note 16 for additional information on our adoption of this new accounting guidance during the period). These amounts may not be representative of future share-based compensation expense since the estimated fair value of stock options is amortized over the requisite service period using the straight-line method and, in certain instances, the graded vesting attribution method, and additional options may be granted in future years. The fair value of each fixed employee option grant is estimated on the date of grant using the Black-Scholes option pricing model with the following weighted-average assumptions used for stock option grants in the fiscal years ended September 30, 2017, 2016 and 2015: Dividend yield Expected volatility Risk-free interest rate Expected lives (in years) 153 Year ended September 30, 2017 2016 2015 1.03% 30.91% 1.81% 5.36 1.41% 28.85% 1.65% 5.37 1.30% 29.55% 1.66% 5.48 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The dividend yield assumption is based on our declared dividend as a percentage of the stock price at the date of the grant. The expected volatility assumption is based on our historical stock price and is a weighted average combining recent and historical volatility of RJF stock. The risk-free interest rate assumption is based on the U.S. Treasury yield curve in effect at the time of grant of the options. The expected lives assumption is based on the average of (1) the assumption that all outstanding options will be exercised at the midpoint between their vesting date and full contractual term and (2) the assumption that all outstanding options will be exercised at their full contractual term. A summary of option activity for grants to employees for the fiscal year ended September 30, 2017 is presented below: Options for shares Weighted- average Weighted- average remaining contractual Aggregate intrinsic exercise price term value (in thousands) (per share) (in years) ($ in thousands) Outstanding at October 1, 2016 Granted Exercised Forfeited Outstanding at September 30, 2017 Exercisable at September 30, 2017 3,710 224 $ $ (1,051) $ (47) $ 2,836 451 $ $ 44.88 72.09 32.22 51.62 51.63 41.62 3.58 2.37 $ $ 92,762 19,246 The following stock option activity occurred under the 2012 Plan for grants to employees: $ in thousands, except per option amounts Weighted-average grant date fair value per option Total intrinsic value of stock options exercised Total grant date fair value of stock options vested Year ended September 30, 2017 2016 2015 $ $ $ 19.96 42,178 10,768 $ $ $ 13.96 16,273 7,690 $ $ $ 14.36 29,574 10,483 Pre-tax expense not yet recognized for stock option awards granted to employees and independent contractor financial advisors, net of estimated forfeitures, and the remaining period over which the expense will be recognized as of September 30, 2017, are presented below: Employees Independent contractor financial advisors Pre-tax expense not yet recognized (in thousands) Remaining weighted- average amortization period (in years) $ $ 14,655 2,904 2.5 3.0 Cash received from stock option exercises during the fiscal year ended September 30, 2017 was $31 million. Restricted stock and restricted stock unit awards We may grant awards under the 2012 Plan in connection with initial employment or under various retention programs for individuals who are responsible for a contribution to our management, growth, and/or profitability. Through our Canadian subsidiary, we established a trust fund, which we funded to enable the trust fund to acquire our common stock in the open market to be used to settle RSUs granted as a retention vehicle for certain employees of the Canadian subsidiary (see Note 10 for discussion of our consolidation of this trust fund, which is a VIE). We may also grant awards to officers and certain other employees in lieu of cash for 10% to 50% of annual bonus amounts in excess of $250,000. Under the plan, the awards are generally restricted for a three to five year period, during which time the awards are forfeitable in the event of termination other than for death, disability or retirement. Prior to February 2011, non-employee members of our Board of Directors had been granted stock option awards annually. Commencing in February 2011, RSUs are issued annually to such members of our Board of Directors, in lieu of stock option awards. The RSUs granted to these Directors vest over a one year period from their grant date, provided that the director is still serving on our Board of Directors at the end of such period. 154 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The following restricted equity award activity which includes restricted stock and RSUs for grants to employees and members of our Board of Directors occurred during the fiscal year ended September 30, 2017: Shares/Units (in thousands) (per share) Weighted- average grant date fair value Non-vested at October 1, 2016 Granted Vested Forfeited Non-vested at September 30, 2017 4,807 1,637 $ $ (1,587) $ (113) $ 4,744 $ 47.71 72.39 38.68 60.11 58.94 Expense and income tax benefits related to our restricted equity awards granted to our employees and members of our Board of Directors are presented below: $ in thousands Total share-based expense Income tax benefits related to share-based expense Year ended September 30, 2017 2016 2015 $ $ 78,624 27,658 $ $ 62,674 21,979 $ $ 57,716 20,516 Total share-based expense for the year ended September 30, 2017 includes $5 million which is included as a component of “Acquisition- related expenses” on our Consolidated Statements of Income and Comprehensive Income. See Note 3 for additional information regarding such expense. For the year ended September 30, 2017, we realized $22 million of excess tax benefits related to our restricted equity awards which favorably impacted income tax expense in our Consolidated Statements of Income and Comprehensive Income as a result of our adoption of stock compensation simplification guidance (see Note 2 for additional information on our adoption of this new accounting guidance). As of September 30, 2017, there was $125 million of total pre-tax compensation cost not yet recognized, net of estimated forfeitures, related to restricted equity awards granted to employees and members of our Board of Directors. These costs are expected to be recognized over a weighted-average period of approximately 3.1 years. The total fair value of shares and unit awards vested under this plan during the year ended September 30, 2017 was $59 million. There are no outstanding RSUs related to our independent contractor financial advisors as of September 30, 2017. Restricted stock awards associated with Alex. Brown As part of our acquisition of Alex. Brown, we assumed certain DBRSU awards, including the associated plan terms and conditions. The DBRSU awards contain performance conditions based on Deutsche Bank and subsidiaries attaining certain financial results and will ultimately be settled in DB common stock, as traded on the NYSE, provided the performance metrics are achieved. These awards are generally restricted for a three to six year period from their grant date, during which time the awards are subject to forfeiture in the event of termination other than for death, disability or retirement. The DBRSUs are accounted for as a derivative. See Note 6 for additional information regarding these derivatives. The following table details the DBRSU activity for the year ended September 30, 2017: Units (in thousands) Non-vested DBRSUs at October 1, 2016 DB rights offering Forfeited Non-vested DBRSUs at September 30, 2017 1,358 163 (28) 1,493 The per unit fair value of the DBRSUs at the AB Closing Date was $14.90, and the DBRSUs per unit fair value as of September 30, 2017 was $17.28. As of September 30, 2017, there was a $10 million prepaid compensation asset included in “Other assets” in our Consolidated Statements of Financial Condition related to these DBRSUs (see Note 9). This asset is expected to be amortized over a weighted-average period 155 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements of approximately two years. As of September 30, 2017, there was a $26 million derivative liability included in “Derivative liabilities” in our Consolidated Statements of Financial Condition based on the September 30, 2017 per share price of DB shares of $17.28. The net impact of the DBRSUs in our Consolidated Statements of Income and Comprehensive Income, including the related income tax effects, is presented below: $ in thousands Amortization of DBRSU prepaid compensation asset Increase/(decrease) in fair value of derivative liability Net expense/(gain) before tax Income tax expense Year ended September 30, 2017 2016 $ $ $ 5,270 8,031 13,301 4,963 $ $ $ 355 (2,457) (2,102) 799 Included in the table above is the impact of a DB right offering during the year ended September 30, 2017, which increased the fair value of the derivative liability due to the DBRSU plan terms and conditions, and was reported in “Acquisition-related expenses” on the Consolidated Statements of Income and Comprehensive Income. Also includes the impact of DBRSUs forfeited during the year ended September 30, 2017. We hold shares of DB as of September 30, 2017 as an economic hedge against this obligation. Such shares are included in “Other investments” on our Consolidated Statements of Financial Condition. The gains/losses on this hedge are included as a component of “Compensation, commissions and benefits expense” or “Acquisition-related expenses” as applicable, and offsets a portion of the gain/ losses on the DBRSUs incurred during the periods discussed above. Employee stock purchase plan Under the 2003 Employee Stock Purchase Plan, we are authorized to issue up to 7,375,000 shares of common stock to our full-time employees, nearly all of whom are eligible to participate. Under the terms of the plan, share purchases in any calendar year are limited to the lesser of 1,000 shares or shares with a fair value of $25,000. The purchase price of the stock is 85% of the average high and low market price on the day prior to the purchase date. Under the plan we sold approximately 343,000, 557,000 and 430,000 shares to employees during the years ended September 30, 2017, 2016 and 2015, respectively. The compensation cost is calculated as the value of the 15% discount from market value and was $4 million for each of the fiscal years ended September 30, 2017, 2016 and 2015. Non-employee other compensation We offer non-qualified deferred compensation plans that provide benefits to our independent contractor financial advisors who meet certain production requirements. COLI is the primary source of funding for this plan. The contributions are made in amounts approved annually by management. Certain independent contractor financial advisors are also eligible to participate in our VDCP. Eligible participants may elect to defer a percentage or specific dollar amount of their compensation into the VDCP. COLI is the primary source of funding for this plan. NOTE 21 – REGULATORY CAPITAL REQUIREMENTS RJF, as a bank holding company and financial holding company, RJ Bank, and our broker-dealer subsidiaries are subject to capital requirements by various regulatory authorities. Capital levels of each entity are monitored to ensure compliance with our various regulatory capital requirements. Failure to meet minimum capital requirements can initiate certain mandatory, and possibly additional discretionary, actions by regulators that, if undertaken, could have a direct material effect on our financial results. As a bank holding company, RJF is subject to the risk-based capital requirements of the Federal Reserve Board. These risk-based capital requirements are expressed as capital ratios that compare measures of regulatory capital to risk-weighted assets, which involve quantitative measures of our assets, liabilities, and certain off-balance-sheet items as calculated under regulatory accounting guidelines. RJF’s and RJ Bank’s capital amounts and classification are also subject to qualitative judgments by the regulators about components, risk-weightings, and other factors. In July 2013, the OCC, the Fed and the FDIC released final U.S. rules implementing the Basel III capital framework developed by the Basel Committee on Banking Supervision and certain Dodd-Frank Act and other capital provisions and updated the prompt corrective action framework to reflect the new regulatory capital minimums (the “U.S. Basel III Rules”). RJF and RJ Bank report regulatory 156 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements capital under the Basel III standardized approach. Various aspects of the Basel III rules are subject to multi-year transition periods through December 31, 2018. RJF and RJ Bank are required to maintain minimum amounts and ratios of Total and Tier 1 capital (as defined in the regulations) to risk-weighted assets (as defined), Tier 1 capital to average assets (as defined), and under rules defined in Basel III, Common equity Tier 1 capital (“CET1”) to risk-weighted assets. RJF and RJ Bank each calculate these ratios in order to assess compliance with both regulatory requirements and their internal capital policies. Effective January 1, 2016, the minimum CET1, Tier 1 Capital, and Total Capital ratios of RJF and RJ Bank are supplemented by an incremental capital conservation buffer, consisting entirely of capital that qualifies as CET1, that phases in beginning on January 1, 2016 in increments of 0.625% per year until it reaches 2.5% of risk weighted assets on January 1, 2019. Failure to maintain the capital conservation buffer could limit our ability to take certain capital actions, including dividends and common equity repurchases, and to make discretionary bonus payments. As of September 30, 2017, both RJF’s and RJ Bank’s capital levels exceeded the fully-phased in capital conservation buffer requirement, and are each categorized as “well capitalized.” To meet requirements for capital adequacy purposes or to be categorized as “well capitalized,” RJF must maintain minimum CET1, Tier 1 capital, Total capital, and Tier 1 leverage amounts and ratios as set forth in the table below. $ in thousands RJF as of September 30, 2017: CET1 Tier 1 capital Total capital Tier 1 leverage RJF as of September 30, 2016: CET1 Tier 1 capital Total capital Tier 1 leverage Actual Requirement for capital adequacy purposes To be well capitalized under regulatory provisions Amount Ratio Amount Ratio Amount Ratio $ $ $ $ $ $ $ $ 5,081,335 5,081,335 5,293,331 5,081,335 4,421,956 4,421,956 4,636,009 4,421,956 23.0% $ 23.0% $ 23.9% $ 15.0% $ 20.6 % $ 20.6 % $ 21.6 % $ 15.0 % $ 994,950 1,326,600 1,768,800 1,359,168 966,341 1,288,454 1,717,939 1,177,840 4.5% $ 6.0% $ 8.0% $ 4.0% $ 4.5 % $ 6.0 % $ 8.0 % $ 4.0 % $ 1,437,150 1,768,800 2,211,000 1,698,960 1,395,825 1,717,939 2,147,424 1,472,300 6.5% 8.0% 10.0% 5.0% 6.5 % 8.0 % 10.0 % 5.0 % The increase in RJF’s Total capital and Tier 1 capital ratios at September 30, 2017 compared to September 30, 2016 was primarily the result of positive earnings during the year ended September 30, 2017, partially offset by the growth of RJ Bank’s assets, primarily bank loans. To meet the requirements for capital adequacy or to be categorized as “well capitalized,” RJ Bank must maintain CET1, Tier 1 capital, Total capital, and Tier 1 leverage amounts and ratios as set forth in the table below. $ in thousands RJ Bank as of September 30, 2017: CET1 Tier 1 capital Total capital Tier 1 leverage RJ Bank as of September 30, 2016: CET1 Tier 1 capital Total capital Tier 1 leverage Actual Requirement for capital adequacy purposes To be well capitalized under regulatory provisions Amount Ratio Amount Ratio Amount Ratio $ $ $ $ $ $ $ $ 1,821,306 1,821,306 2,003,461 1,821,306 1,675,890 1,675,890 1,841,112 1,675,890 12.5% $ 12.5% $ 13.8% $ 8.9% $ 654,901 873,201 1,164,268 816,304 12.7 % $ 12.7 % $ 14.0 % $ 9.9 % $ 592,864 790,486 1,053,981 675,939 4.5% $ 6.0% $ 8.0% $ 4.0% $ 4.5 % $ 6.0 % $ 8.0 % $ 4.0 % $ 945,968 1,164,268 1,455,335 1,020,379 856,360 1,053,981 1,317,476 844,924 6.5% 8.0% 10.0% 5.0% 6.5 % 8.0 % 10.0 % 5.0 % The decrease in RJ Bank’s Total and Tier 1 capital ratios at September 30, 2017 compared to September 30, 2016 was primarily due to growth in assets, primarily bank loans. 157 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Our intention is to maintain RJ Bank’s “well capitalized” status. In the unlikely event that RJ Bank failed to maintain its “well capitalized” status, the consequences could include a requirement to obtain a waiver from the FDIC prior to acceptance, renewal, or rollover of brokered deposits and higher FDIC premiums, but would not have a significant impact on our operations. RJ Bank may pay dividends to the parent company without prior approval of its regulator as long as the dividend does not exceed the sum of RJ Bank’s current calendar year and the previous two calendar years’ retained net income, and RJ Bank maintains its targeted regulatory capital ratios. Certain of our broker-dealer subsidiaries are subject to the requirements of the Uniform Net Capital Rule (Rule 15c3-1) under the Securities Exchange Act of 1934. RJ&A and RJFS, each being member firms of the Financial Industry Regulatory Authority (“FINRA”), are subject to the rules of FINRA, whose capital requirements are substantially the same as Rule 15c3-1. Rule 15c3-1 requires that aggregate indebtedness, as defined, not exceed 15 times net capital, as defined. Rule 15c3-1 also provides for an “alternative net capital requirement,” which RJ&A and RJFS have each elected. Regulations require that minimum net capital, as defined, be equal to the greater of $1 million, ($250 thousand for RJFS as of September 30, 2017) or two percent of aggregate debit items arising from client balances. FINRA may require a member firm to reduce its business if its net capital is less than four percent of aggregate debit items and may prohibit a member firm from expanding its business and declaring cash dividends if its net capital is less than five percent of aggregate debit items. The following table presents the net capital position of RJ&A: $ in thousands Raymond James & Associates, Inc.: (Alternative Method elected) Net capital as a percent of aggregate debit items Net capital Less: required net capital Excess net capital The following table presents the net capital position of RJFS: $ in thousands Raymond James Financial Services, Inc.: (Alternative Method elected) Net capital Less: required net capital Excess net capital September 30, 2017 2016 21.37% 589,420 (55,164) 534,256 $ $ 19.61% 512,594 (52,287) 460,307 September 30, 2017 2016 34,488 (250) 34,238 $ $ 27,013 (250) 26,763 $ $ $ $ RJ Ltd. is subject to the Minimum Capital Rule (Dealer Member Rule No. 17 of the Investment Industry Regulatory Organization of Canada (“IIROC”)) and the Early Warning System (Dealer Member Rule No. 30 of the IIROC). The Minimum Capital Rule requires that every member shall have and maintain at all times risk-adjusted capital greater than zero calculated in accordance with Form 1 (Joint Regulatory Financial Questionnaire and Report) and with such requirements as the Board of Directors of the IIROC may from time to time prescribe. Insufficient risk-adjusted capital may result in suspension from membership in the stock exchanges or the IIROC. The Early Warning System is designed to provide advance warning that a member firm is encountering financial difficulties. This system imposes certain sanctions on members who are designated in Early Warning Level 1 or Level 2 according to their capital, profitability, liquidity position, frequency of designation or at the discretion of the IIROC. Restrictions on business activities and capital transactions, early filing requirements, and mandated corrective measures are sanctions that may be imposed as part of the Early Warning System. RJ Ltd. was not in Early Warning Level 1 or Level 2 at either September 30, 2017 or 2016. 158 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The following table presents the risk adjusted capital of RJ Ltd. (in Canadian dollars): $ in thousands Raymond James Ltd.: Risk adjusted capital before minimum Less: required minimum capital Risk adjusted capital September 30, 2017 2016 $ $ 108,985 (250) 108,735 $ $ 77,110 (250) 76,860 Raymond James Trust, N.A., (“RJ Trust”) is regulated by the OCC and is required to maintain sufficient capital. As of September 30, 2017 and 2016, RJ Trust met the requirements. As of September 30, 2017, all of our other active regulated domestic and international subsidiaries were in compliance with and met all applicable capital requirements. RJF expects to continue paying cash dividends. However, the payment and rate of dividends on our common stock is subject to several factors including our operating results, financial and regulatory requirements or restrictions, and the availability of funds from our subsidiaries, including our broker-dealer and bank subsidiaries, which may also be subject to restrictions under regulatory capital rules. The availability of funds from subsidiaries may also be subject to restrictions contained in loan covenants of certain broker-dealer loan agreements and restrictions by bank regulators on dividends to the parent from RJ Bank. NOTE 22 – FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK In the normal course of business, we purchase and sell securities as either principal or agent on behalf of our clients. If either the client or counterparty fails to perform, we may be required to discharge the obligations of the nonperforming party. In such circumstances, we may sustain a loss if the market value of the security or futures contract is different from the contract value of the transaction. The majority of our transactions and, consequently, the concentration of our credit exposure, is with clients, broker-dealers and other financial institutions in the U.S. These activities primarily involve collateralized financings and may result in credit exposure in the event that the counterparty fails to meet its contractual obligations. Our exposure to credit risk can be directly impacted by volatile securities markets, which may impair the ability of counterparties to satisfy their contractual obligations. We seek to control our credit risk through a variety of reporting and control procedures, including establishing credit limits based upon a review of the counterparties’ financial condition and credit ratings. We monitor collateral levels on a daily basis for compliance with regulatory and internal guidelines and request changes in collateral levels as appropriate. Commitments to extend credit and other credit-related financial instruments RJ Bank has outstanding at any time a significant number of commitments to extend credit and other credit-related off-balance sheet financial instruments such as standby letters of credit and loan purchases, which then extend over varying periods of time. These arrangements are subject to strict underwriting assessments and each customer’s credit worthiness is evaluated on a case-by-case basis. Fixed-rate commitments are also subject to market risk resulting from fluctuations in interest rates and our exposure is limited to the replacement value of those commitments. The following table presents RJ Bank’s commitments to extend credit and other credit-related off-balance sheet financial instruments outstanding: $ in thousands Standby letters of credit Open-end consumer lines of credit (primarily SBL) Commercial lines of credit Unfunded loan commitments September 30, 2017 2016 $ $ $ $ 39,670 5,323,003 1,673,272 386,950 $ $ $ $ 29,686 3,616,933 1,430,630 354,556 In the normal course of business, RJ Bank issues or participates in the issuance of standby letters of credit whereby it provides an irrevocable guarantee of payment in the event the letter of credit is drawn down by the beneficiary. These standby letters of credit generally expire in one year or less. As of September 30, 2017, $40 million of such letters of credit were outstanding. In the event that a letter of credit is drawn down, RJ Bank would pursue repayment from the party under the existing borrowing relationship or 159 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements would liquidate collateral, or both. The proceeds from repayment or liquidation of collateral are expected to satisfy the amounts drawn down under the existing letters of credit. The credit risk involved in issuing letters of credit is essentially the same as that involved with extending loan commitments to clients and, accordingly, we use a credit evaluation process and collateral requirements similar to those for loan commitments. Open end consumer lines of credit primarily represent the unfunded amounts of RJ Bank loans to customers that are secured by marketable securities at advance rates consistent with industry standards. The proceeds from repayment or, if necessary, the liquidation of collateral, which is monitored daily, are expected to satisfy the amounts drawn against these existing lines of credit. Because many of our lending commitments expire without being funded in whole or part, the contract amounts are not estimates of our actual future credit exposure or future liquidity requirements. We maintain a reserve to provide for potential losses related to the unfunded lending commitments. See Note 8 for further discussion of this reserve for unfunded lending commitments. Credit risk represents the accounting loss that would be recognized at the reporting date if counterparties failed completely to perform as contracted. The credit risk amounts are equal to the contractual amounts, assuming that the amounts are fully advanced and that the collateral or other security is of no value. We use the same credit approval and monitoring process in extending loan commitments and other credit- related off-balance sheet instruments as we do in making loans. Securities loaned and Securities borrowed We act as an intermediary between broker-dealers and other financial institutions whereby we borrow securities from one broker-dealer and then lend them to another. Where permitted, we have also loaned, to broker-dealers and other financial institutions, securities owned by clients and others for which we have received cash or other collateral. We measure the market value of the securities borrowed and loaned against the amount of cash posted or received on a daily basis. Additional cash is obtained as necessary to ensure such transactions are adequately collateralized. If another party to the transaction fails to perform as agreed we may incur a loss if the market value of the security is different from the contract amount of the transaction. For example, if a borrowing institution or broker-dealer does not return a security, we may be obligated to purchase the security in order to return it to the owner. In such circumstances, we may incur a loss equal to the amount by which the market value of the security on the date of nonperformance exceeds the value of the collateral received from the financial institution or the broker-dealer. See Note 7 for more information on our securities borrowed and securities loaned. Financial instruments sold, but not yet purchased We have sold securities that we do not currently own and will, therefore, be obligated to borrow, purchase or enter into a reverse repurchase agreement for such securities at a future date. These securities are recorded at fair value and are included in “Trading instruments sold, but not yet purchased” in our Consolidated Statements of Financial Condition (see Notes 2 and 4 for further information). In certain cases, we utilize short positions to economically hedge long inventory positions. We may be subject to loss if the market value of a short position increases by more than the market value of the hedged long position or if the short position is not covered by a long hedged position. We also enter into security transactions on behalf of our clients and other financial institutions involving forward settlement. Forward contracts provide for the delayed delivery of the underlying instrument. The contractual amounts related to these financial instruments reflect the volume and activity and do not reflect the amounts at risk. The gain or loss on these transactions is recognized on a trade date basis. Transactions involving future settlement give rise to market risk, which represents the potential loss that could be caused by a change in the market value of a particular financial instrument. Our exposure to market risk is determined by a number of factors, including the duration, size, composition and diversification of positions held, the absolute and relative levels of interest rates, and market volatility. The credit risk for these transactions is limited to the unrealized market valuation gains recorded in the Consolidated Statements of Financial Condition. As a part of our fixed income public finance operations, we enter into forward commitments to purchase GNMA or FNMA MBS. See Note 2 and Note 17 for information on these commitments. We utilize TBA security contracts to hedge our interest rate risk associated with these commitments. We are subject to loss if the timing of, or the actual amount of, the MBS differs significantly from the term and notional amount of the TBA security contracts we enter into. Forward foreign exchange contracts RJ Ltd. is subject to foreign exchange risk primarily due to financial instruments denominated in U.S. dollars that may be impacted by fluctuation in foreign exchange rates. In order to mitigate this risk, RJ Ltd. enters into forward foreign exchange contracts. The fair value of these contracts is not significant. As of September 30, 2017, forward contracts outstanding to buy and sell U.S. dollars totaled 160 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements CDN $3 million and CDN $5 million, respectively. RJ Bank is also subject to foreign exchange risk related to its net investment in a Canadian subsidiary. See Note 6 for information regarding how RJ Bank utilizes derivatives to mitigate a significant portion of this risk. NOTE 23 – EARNINGS PER SHARE The following table presents the computation of basic and diluted earnings per share: $ in thousands, except per share amounts Income for basic earnings per common share: Net income attributable to RJF Less allocation of earnings and dividends to participating securities Net income attributable to RJF common shareholders Income for diluted earnings per common share: Net income attributable to RJF Less allocation of earnings and dividends to participating securities Net income attributable to RJF common shareholders Common shares: Average common shares in basic computation Dilutive effect of outstanding stock options and certain restricted stock units Average common shares used in diluted computation Earnings per common share: Basic Diluted Stock options and certain restricted stock units excluded from weighted-average diluted common shares because their effect would be antidilutive Year ended September 30, 2017 2016 2015 $ $ $ $ $ $ $ $ $ $ 636,235 (1,376) 634,859 636,235 (1,350) 634,885 143,275 3,372 146,647 $ $ $ $ 529,350 (1,256) 528,094 529,350 (1,236) 528,114 141,773 2,740 144,513 4.43 4.33 $ $ 3.72 3.65 $ $ 1,657 3,255 502,140 (1,610) 500,530 502,140 (1,580) 500,560 142,548 3,391 145,939 3.51 3.43 2,849 The allocation of earnings and dividends to participating securities in the above table represents dividends paid during the year to participating securities plus an allocation of undistributed earnings to participating securities. Participating securities represent unvested restricted stock and certain restricted stock units and amounted to weighted-average shares of 317 thousand, 346 thousand and 464 thousand for the years ended September 30, 2017, 2016 and 2015, respectively. Dividends paid to participating securities were insignificant for the years ended September 30, 2017, 2016, and 2015. Undistributed earnings are allocated to participating securities based upon their right to share in earnings if all earnings for the period had been distributed. Dividends per common share declared and paid are as follows: Dividends per common share - declared Dividends per common share - paid NOTE 24 – SEGMENT INFORMATION Year ended September 30, 2017 2016 2015 $ $ 0.88 0.86 $ $ 0.80 0.78 $ $ 0.72 0.70 We currently operate through the following five business segments: “Private Client Group;” “Capital Markets;” “Asset Management;” RJ Bank; and “Other.” The business segments are determined based upon factors such as the services provided and the distribution channels served and are consistent with how we assess performance and determine how to allocate our resources throughout our subsidiaries. The financial results of our segments are presented using the same policies as those described in Note 2, “Summary of Significant Accounting Policies.” Segment results include charges allocating most corporate overhead and benefits to each segment. Refer to the discussion of the Other segment below for a description of the corporate expenses that are not allocated to segments. Intersegment revenues, expenses, receivables and payables are eliminated upon consolidation. 161 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The Private Client Group segment includes the retail branches of our broker-dealer subsidiaries located throughout the U.S., Canada and the United Kingdom. These branches provide securities brokerage services including the sale of equities, mutual funds, fixed income products and insurance products to their individual clients. The segment includes net interest earnings on client margin loans and cash balances and certain fee revenues generated by the multi-bank aspect of the RJBDP. Additionally, this segment includes the activities associated with the borrowing and lending of securities to and from other broker-dealers, financial institutions and other counterparties, generally as an intermediary or to facilitate RJ&A’s clearance and settlement obligations, and the correspondent clearing services that we provide to other broker-dealer firms. The Capital Markets segment includes institutional sales and trading in the U.S., Canada and Europe. We provide securities brokerage, trading, and research services to institutions with an emphasis on the sale of U.S. and Canadian equities and fixed income products. This segment also includes our management of and participation in debt and equity underwritings, merger & acquisition services, public finance activities, and the operations of RJTCF. The Asset Management segment includes the operations of Eagle, the Eagle Family of Funds, the asset management services division of RJ&A, trust services of RJ Trust, and other fee-based asset management programs. RJ Bank provides corporate loans (C&I, CRE and CRE construction), SBL, tax-exempt and residential loans. RJ Bank is active in corporate loan syndications and participations. RJ Bank also provides FDIC insured deposit accounts to clients of our broker-dealer subsidiaries and to the general public. RJ Bank generates net interest revenue principally through the interest income earned on loans and investments, which is offset by the interest expense it pays on client deposits and on its borrowings. The Other segment includes the results of our private equity activities as well as certain corporate overhead costs of RJF that are not allocated to operating segments including the interest costs on our public debt, losses on extinguishment of debt and the acquisition and integration costs associated with certain acquisitions (see Note 3 for additional information). The following table presents information concerning operations in these segments of business: $ in thousands Revenues: Private Client Group Capital Markets Asset Management RJ Bank Other Intersegment eliminations Total revenues Income/(loss) excluding noncontrolling interests and before provision for income taxes: Private Client Group Capital Markets Asset Management RJ Bank Other Pre-tax income excluding noncontrolling interests Net income attributable to noncontrolling interests Year ended September 30, 2017 2016 2015 $ 4,437,588 $ 3,626,718 $ 3,519,558 $ $ 1,034,235 1,017,151 $ $ 487,735 627,845 65,498 (128,026) 6,524,875 372,950 141,236 171,736 409,303 (169,879) 925,346 2,632 $ $ 404,421 517,243 46,291 (90,704) 5,521,120 340,564 139,173 132,158 337,296 (148,548) 800,643 11,301 976,580 392,378 425,988 66,967 (71,791) 5,309,680 342,243 107,009 135,050 278,721 (64,849) 798,174 16,438 814,612 Income including noncontrolling interests and before provision for income taxes $ 927,978 $ 811,944 $ No individual client accounted for more than ten percent of total revenues in any of the years presented. 162 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements $ in thousands Net interest income/(expense): Private Client Group Capital Markets Asset Management RJ Bank Other Net interest income The following table presents our total assets on a segment basis: $ in thousands Total assets: Private Client Group Capital Markets Asset Management RJ Bank Other Total Year ended September 30, 2017 2016 2015 $ $ 136,756 $ 97,042 $ 6,543 623 574,796 (70,370) 9,432 183 478,690 (61,006) 648,348 $ 524,341 $ 88,842 9,589 127 403,578 (64,928) 437,208 September 30, 2017 2016 $ 9,967,320 $ 10,317,681 2,396,033 151,111 20,611,898 1,757,094 34,883,456 2,957,319 133,190 16,613,391 1,465,395 $ 31,486,976 $ Total assets in the PCG segment included $277 million and $276 million of goodwill at September 30, 2017 and 2016, respectively. Total assets in the Capital Markets segment included $134 million and $133 million of goodwill at September 30, 2017 and 2016, respectively. We have operations in the U.S., Canada and Europe. Substantially all long-lived assets are located in the U.S. Revenues and income before provision for income taxes and excluding noncontrolling interests, classified by major geographic areas in which they are earned, are as follows: $ in thousands Revenues: United States Canada Europe Other Total Pre-tax income/(loss) excluding noncontrolling interests: United States Canada Europe Other Total Year ended September 30, 2017 2016 2015 $ 6,057,971 $ 5,119,536 $ 4,912,820 354,685 107,831 4,388 278,652 85,718 37,214 279,200 85,289 32,371 6,524,875 $ 5,521,120 $ 5,309,680 919,324 $ 778,351 $ 784,517 14,138 (3,577) (4,539) 20,243 (3,791) 5,840 17,770 (6,852) 2,739 925,346 $ 800,643 $ 798,174 $ $ $ Our total assets, classified by major geographic area in which they are held, are presented below: $ in thousands Total assets: United States Canada Europe Other Total September 30, 2017 2016 $ 32,200,852 $ 29,112,182 2,592,480 81,090 9,034 2,275,056 61,067 38,671 $ 34,883,456 $ 31,486,976 163 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements Total assets in the United States included $356 million of goodwill at September 30, 2017 and 2016, respectively. Total assets in Canada included $45 million and $43 million of goodwill at September 30, 2017 and 2016, respectively. Total assets in Europe included $10 million and $9 million of goodwill at September 30, 2017 and 2016, respectively. NOTE 25 - CONDENSED FINANCIAL INFORMATION (PARENT COMPANY ONLY) As more fully described in Note 1, RJF (or the “Parent”), is a financial holding company whose subsidiaries are engaged in various financial services businesses. The Parent’s primary activities include investments in subsidiaries and corporate investments, including cash management, company-owned life insurance and private equity investments. The primary source of operating cash available to the Parent is provided by dividends from its subsidiaries. Our principal domestic broker-dealer subsidiaries of the Parent, RJ&A and RJFS, are required by regulations to maintain a minimum amount of net capital (other non-bank subsidiaries of the Parent are also required by regulations to maintain a minimum amount of net capital, but the net capital requirements of those other subsidiaries are much less significant). RJ&A is further required by certain covenants in its borrowing agreements to maintain net capital equal to 10% of aggregate debit balances. At September 30, 2017, each of these brokerage subsidiaries far exceeded their minimum net capital requirements (see Note 21 for further information). Subsidiary net assets of approximately $2.33 billion as of September 30, 2017 are restricted under regulatory or other restrictions from being transferred from certain subsidiaries to the Parent without prior approval of the respective entities’ regulator. Liquidity available to the Parent from its subsidiaries other than its broker-dealer subsidiaries and RJ Bank is not limited by regulatory or other restrictions; however, the available amounts are not as significant as those amounts described above. The Parent regularly receives a portion of the profits of subsidiaries, other than RJ Bank, as dividends. Cash and cash equivalents of $1.29 billion and $810 million as of September 30, 2017 and 2016, respectively, were available to the Parent without restriction and were held directly by RJF in depository accounts at third party financial institutions, held in depository accounts at RJ Bank, or were otherwise invested by one of our subsidiaries on behalf of RJF. The amount held in depository accounts at RJ Bank was $192 million as of September 30, 2017, of which $152 million was available on demand and without restriction. As of September 30, 2016, $350 million was held in depository accounts at RJ Bank, all of which was available on demand and without restriction. See Notes 14, 15, 17 and 21 for more information regarding borrowings, commitments, contingencies and guarantees, and capital and regulatory requirements of the Parent and its subsidiaries. 164 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The following table presents the Parent’s statements of financial condition: $ in thousands Assets: Cash and cash equivalents Assets segregated pursuant to regulations Intercompany receivables from subsidiaries: Bank subsidiary Non-bank subsidiaries (1) Investments in consolidated subsidiaries: Bank subsidiary Non-bank subsidiaries Property and equipment, net Goodwill and identifiable intangible assets, net Other assets Total assets Liabilities and equity: Other payables Intercompany payables to subsidiaries: Bank subsidiary Non-bank subsidiaries Accrued compensation and benefits Senior notes payable Total liabilities Equity Total liabilities and equity September 30, 2017 2016 $ 528,397 $ 371,978 40,145 319 — — 1,166,765 1,228,046 1,823,342 3,448,191 14,457 31,954 624,452 1,658,663 3,121,410 14,891 31,954 611,667 $ 7,678,022 $ 7,038,609 $ 80,576 $ 81,340 — 52,699 414,195 1,548,839 2,096,309 5,581,713 230 13,892 346,015 1,680,587 2,122,064 4,916,545 $ 7,678,022 $ 7,038,609 (1) Of the total receivable from non-bank subsidiaries, $783 million and $457 million at September 30, 2017 and 2016, respectively, was invested in cash and cash equivalents by the subsidiary on behalf of the Parent. 165 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The following table presents the Parent’s statements of income: $ in thousands Revenues: Dividends from non-bank subsidiaries Dividends from bank subsidiary Interest from subsidiaries Interest Other Total revenues Interest expense Net revenues Non-interest expenses: Compensation and benefits Communications and information processing Occupancy and equipment costs Business development Losses on extinguishment of debt Other Intercompany allocations and charges Total non-interest expenses Income before income tax benefit and equity in undistributed net income of subsidiaries Income tax benefit Income before equity in undistributed net income of subsidiaries Equity in undistributed net income of subsidiaries Net income Year ended September 30, 2017 2016 2015 $ 183,347 $ 248,020 $ 230,853 125,000 16,404 1,838 25,323 351,912 (94,921) 256,991 61,765 8,741 677 18,773 45,746 14,707 (30,643) 119,766 137,225 (85,529) 222,754 413,481 75,000 8,999 807 4,654 337,480 (78,089) 259,391 54,664 6,330 636 18,364 — 9,792 (40,424) 49,362 210,029 (64,658) 274,687 254,663 $ 636,235 $ 529,350 $ — 6,886 843 3,823 242,405 (76,233) 166,172 46,758 5,999 800 17,581 — 10,365 (46,898) 34,605 131,567 (42,688) 174,255 327,885 502,140 166 RAYMOND JAMES FINANCIAL, INC AND SUBSIDIARIES Notes to Consolidated Financial Statements The following table presents the Parent’s statements of cash flows: $ in thousands Cash flows from operating activities: Net income Adjustments to reconcile net income to net cash provided by operating activities: Gain on investments (Gain)/loss on company-owned life insurance Equity in undistributed net income of subsidiaries Loss on extinguishment of senior notes payable Other Net change in: Assets segregated pursuant to regulations Intercompany receivables Other Intercompany payables Other payables Accrued compensation and benefits Net cash provided by operating activities Cash flows from investing activities: (Investments in)/distributions from subsidiaries, net Advances to subsidiaries, net Proceeds from sales/(purchases) of investments, net Purchase of investments in company-owned life insurance, net Net cash used in investing activities Cash flows from financing activities: Proceeds from senior note issuances, net of debt issuance costs paid Extinguishment of senior notes payable Premium paid on extinguishment of senior notes payable Exercise of stock options and employee stock purchases Purchase of treasury stock Dividends on common stock Net cash provided by/(used in) financing activities Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at beginning of year Cash and cash equivalents at end of year Supplemental disclosures of cash flow information: Cash paid for interest Cash paid for income taxes, net Supplemental disclosures of noncash activity: Investments in subsidiaries, net Losses on extinguishment of debt Year ended September 30, 2017 2016 2015 $ 636,235 $ 529,350 $ 502,140 (14,588) (47,920) (413,481) 45,746 97,616 (40,145) 178,631 80,561 38,577 (764) 68,180 628,648 (36,520) (117,670) 4,836 (40,661) (190,015) 508,473 (650,000) (36,892) 57,462 (34,055) (127,202) (282,214) 156,419 371,978 (11,538) (25,642) (254,663) — 73,798 — 19,641 97,067 (115,657) 2,396 58,520 373,272 (637,689) (394,383) 24,609 (49,488) (1,056,951) 792,221 (250,000) — 43,331 (162,502) (113,435) 309,615 (374,064) 746,042 528,397 $ 371,978 $ (5,586) 8,960 (327,885) — 60,634 — (102,866) 51,442 20,338 (49) 2,911 210,039 (9,493) (40,120) (4,601) (44,917) (99,131) — — — 47,964 (88,542) (103,143) (143,721) (32,813) 778,855 746,042 98,554 92,568 24,352 8,854 $ $ $ $ 74,568 27,397 $ $ 76,297 32,383 781 $ — $ 507 — $ $ $ $ $ 167 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES SUPPLEMENTARY DATA: SELECTED QUARTERLY FINANCIAL DATA (unaudited) $ in thousands, except per share amounts Total revenues Net revenues Non-interest expenses Income including noncontrolling interests and before provision for income taxes Net income attributable to Raymond James Financial, Inc. Earnings per common share - basic Earnings per common share - diluted Cash dividends per common share - declared $ in thousands, except per share amounts Total revenues Net revenues Non-interest expenses Income including noncontrolling interests and before provision for income taxes Net income attributable to Raymond James Financial, Inc. Earnings per common share - basic Earnings per common share - diluted Cash dividends per common share - declared Fiscal Year 2017 1st Qtr. 2nd Qtr. 3rd Qtr. 4th Qtr. 1,528,768 $ 1,600,314 $ 1,663,107 $ 1,732,686 1,492,802 $ 1,563,637 $ 1,624,547 $ 1,690,111 1,285,287 $ 1,402,334 $ 1,347,606 $ 1,407,892 207,515 $ 146,567 $ 161,303 $ 112,755 $ 276,941 $ 183,424 $ 282,219 193,489 1.03 $ 1.00 $ 0.22 $ 0.78 $ 0.77 $ 0.22 $ 1.27 $ 1.24 $ 0.22 $ 1.34 1.31 0.22 Fiscal Year 2016 1st Qtr. 2nd Qtr. 3rd Qtr. 4th Qtr. 1,300,857 $ 1,341,110 $ 1,386,997 $ 1,492,156 1,274,158 $ 1,312,001 $ 1,358,964 $ 1,459,941 1,104,085 $ 1,117,893 $ 1,154,110 $ 1,217,032 170,073 $ 106,329 $ 194,108 $ 125,847 $ 204,854 $ 125,504 $ 242,909 171,670 0.74 $ 0.73 $ 0.20 $ 0.89 $ 0.87 $ 0.20 $ 0.89 $ 0.87 $ 0.20 $ 1.21 1.19 0.20 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ As a result of our October 1, 2016 adoption of the new consolidation guidance, we deconsolidated a number of tax credit fund variable interest entities (“VIEs”) that had been previously consolidated. We applied the new consolidation guidance on the full retrospective basis, meaning that we have reflected the adjustments arising from this adoption for fiscal year 2016 presented above. See Note 2 in the Notes to the Consolidated Financial Statements for additional information. Item 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None. Item 9A. CONTROLS AND PROCEDURES Disclosure Controls and Procedures Disclosure controls are procedures designed to ensure that information required to be disclosed in our reports filed under the Exchange Act, such as this report, are recorded, processed, summarized, and reported within the time periods specified in the SEC’s rules and forms. Disclosure controls are also designed to ensure that such information is accumulated and communicated to management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. In designing and evaluating the disclosure controls and procedures, management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable, not absolute, assurance of achieving the desired control objectives, as ours are designed to do, and management necessarily was required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we have evaluated the effectiveness of our disclosure controls and procedures pursuant to Exchange Act Rule 13a-15(b) as of the end of the period covered by this report. Based on that evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that these disclosure controls and procedures are effective. 168 Changes in Internal Control over Financial Reporting There were no changes in our internal control over financial reporting during the year ended September 30, 2017 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. REPORT OF MANAGEMENT ON INTERNAL CONTROL OVER FINANCIAL REPORTING Our management is responsible for establishing and maintaining adequate internal control over our financial reporting. Internal control over financial reporting is a process to provide reasonable assurance regarding the reliability of our financial reporting for external purposes in accordance with accounting principles generally accepted in the United States. Internal control over financial reporting includes maintaining records that, in reasonable detail, accurately and fairly reflect our transactions; providing reasonable assurance that transactions are recorded as necessary for preparation of our financial statements; providing reasonable assurance that receipts and expenditures of our assets are made in accordance with management authorization; and providing reasonable assurance that unauthorized acquisition, use or disposition of our assets that could have a material effect on our financial statements would be prevented or detected on a timely basis. Because of its inherent limitations, internal control over financial reporting is not intended to provide absolute assurance that a misstatement of our financial statements would be prevented or detected. Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework in Internal Control - Integrated Framework (2013) issued by COSO. Based on this evaluation, management concluded that our internal control over financial reporting was effective as of September 30, 2017. KPMG LLP, who audited and reported on our consolidated financial statements included in this report, has issued an attestation report on our internal control over financial reporting as of September 30, 2017 (included as follows). 169 Report of Independent Registered Public Accounting Firm The Board of Directors and Shareholders Raymond James Financial, Inc.: We have audited Raymond James Financial Inc.’s (the “Company” or “Raymond James”) internal control over financial reporting as of September 30, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying report of management on internal control over financial reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion. A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. In our opinion, Raymond James maintained, in all material respects, effective internal control over financial reporting as of September 30, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated statements of financial condition of Raymond James as of September 30, 2017 and 2016, and the related consolidated statements of income and comprehensive income, changes in shareholders’ equity, and cash flows for each of the years in the three- year period ended September 30, 2017, and our report dated November 21, 2017 expressed an unqualified opinion on those consolidated financial statements. /s/ KPMG LLP Tampa, Florida November 21, 2017 Certified Public Accountants 170 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Item 9B. OTHER INFORMATION None. Item 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE PART III A list of our executive officers appears in Part I, Item 1 of this report. The balance of the information required by Item 10 is incorporated herein by reference to the registrant’s definitive proxy statement for the 2018 Annual Meeting of Shareholders which will be filed with the SEC no later than 120 days after the close of the fiscal year ended September 30, 2017. Item 11, 12, 13 and 14. The information required by Items 11, 12, 13 and 14 is incorporated herein by reference to the registrant’s definitive proxy statement for the 2018 Annual Meeting of Shareholders which will be filed with the SEC no later than 120 days after the close of the fiscal year ended September 30, 2017. Item 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (a) Financial Statements and Schedules PART IV The financial statements are set forth under Item 8 of this Annual Report on Form 10-K. Financial statement schedules have been omitted since they are either not required, not applicable, or the information is otherwise included. (b) Exhibit listing See below and continued on the following pages. Exhibit Number 3.1 3.2 4.1 4.2.1 4.2.2 4.2.3 4.2.4 4.2.5 Description Restated Articles of Incorporation of Raymond James Financial, Inc. as filed with the Secretary of State of Florida on November 25, 2008, incorporated by reference to Exhibit 3(i).1 to the Company’s Annual Report on Form 10-K, filed with the Securities and Exchange Commission on November 28, 2008. Amended and Restated By-Laws of Raymond James Financial, Inc., reflecting amendments adopted by the Board of Directors on February 20, 2015, incorporated by reference to Exhibit 3.2 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on February 24, 2015. Description of Capital Stock, incorporated by reference to Exhibit 4.1 to the Company’s Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission on August 10, 2009. Indenture, dated as of August 10, 2009 for Senior Debt Securities, between Raymond James Financial, Inc. and The Bank of New York Mellon Trust Company, N.A., incorporated by reference to Exhibit 4.2 to the Company’s Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission on August 10, 2009. Fourth Supplemental Indenture, dated as of March 26, 2012, for the 5.625% Senior Notes Due 2024, between Raymond James Financial, Inc. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on March 26, 2012. Fifth Supplemental Indenture, dated as of July 12, 2016, for the 3.625% Senior Notes Due 2026, between Raymond James Financial, Inc. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on July 12, 2016. Sixth Supplemental Indenture, dated as of July 12, 2016, for the 4.950% Senior Notes Due 2046, between Raymond James Financial, Inc. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.2 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on July 12, 2016. Sixth (Reopening) Supplemental Indenture, dated as of May 10, 2017, for the 4.950% Senior Notes due 2046, between Raymond James Financial, Inc. and The Bank of New York Mellon Trust Company, N.A., as trustee, incorporated by reference to Exhibit 4.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on May 10, 2017. 171 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Exhibit Number 10.1 10.2 10.3 10.4 Description * Raymond James Financial, Inc. 2002 Incentive Stock Option Plan, effective February 14, 2002, incorporated by reference to Exhibit 4.1 to the Company’s Registration Statement on Form S-8, No. 333-98537, filed with the Securities and Exchange Commission on August 22, 2002. Mortgage Agreement, dated as of December 13, 2002, incorporated by reference to Exhibit 10.10 to the Company’s Annual Report on Form 10-K, filed with the Securities and Exchange Commission on December 23, 2002. * Form of Indemnification Agreement with Directors, incorporated by reference to Exhibit 10.18 to the Company’s Annual Report on Form 10-K, filed with the Securities and Exchange Commission on December 8, 2004. * Composite Version of 2003 Raymond James Financial, Inc. Employee Stock Purchase Plan, as amended and restated, incorporated by reference to Appendix B to the Company’s Definitive Proxy Statement for the Annual Meeting of Shareholders held February 19, 2009, filed with the Securities and Exchange Commission on January 12, 2009. 10.5 * Letter Agreement, dated February 27, 2017, between Raymond James Financial, Inc. and Paul C. Reilly, incorporated by reference to Exhibit 99.2 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on February 28, 2017. 10.6 * Letter Agreement, dated February 27, 2017, between Raymond James Financial, Inc. and Thomas A. James, incorporated by reference to Exhibit 99.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on February 28, 2017. 10.7.1 * Composite Version of 2005 Raymond James Financial, Inc. Restricted Stock Plan (as amended on December 10, 2010), incorporated by reference to Appendix A to the Company’s Definitive Proxy Statement for the Annual Meeting of Shareholders held February 24, 2011, filed with the Securities and Exchange Commission on January 18, 2011. 10.7.2 * Form of Notice of Restricted Stock Unit Award and associated Restricted Stock Unit Agreement (employee/independent contractor) under 2005 Raymond James Financial, Inc. Restricted Stock Plan, as amended, incorporated by reference to Exhibit 10.17.2 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on November 30, 2010. 10.7.3 * Form of Amendment to Restricted Stock Grant Agreements outstanding under 2005 Raymond James Financial, Inc. 10.8 10.9 Restricted Stock Plan, incorporated by reference to Exhibit 10.17.3 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on November 30, 2010. Stock Purchase Agreement, dated January 11, 2012, between Raymond James Financial, Inc. and Regions Financial Corporation (excluding certain exhibits and schedules), incorporated by reference to Exhibit 10.19 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on January 12, 2012. * Form of Raymond James Financial, Inc. Restricted Cash Agreement dated as of March 31, 2013, incorporated by reference to Exhibit 99.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on March 20, 2013. 10.10 * Amended and Restated Raymond James Financial Long-Term Incentive Plan, effective February 19, 2015, incorporated by 10.11.1 10.11.2 10.11.3 reference to Exhibit 10.2 to the Company’s Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission on August 8, 2016. Revolving Credit Agreement, dated as of August 6, 2015, among Raymond James Financial, Inc. and a syndicate of lenders led by Bank of America, N.A. and Regions Bank, incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on August 10, 2015. First Amendment to Revolving Credit Agreement, dated as of June 8, 2016, among Raymond James Financial, Inc., the Lenders party thereto, and Bank of America, N.A., incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on June 9, 2016. Second Amendment to Credit Agreement, dated as of May 5, 2017, among Raymond James Financial, Inc. and a syndicate of lenders led by Bank of America, N.A. and Regions Bank, incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on May 5, 2017. 10.12.1 * Raymond James Financial, Inc. Amended and Restated 2012 Stock Incentive Plan (as amended through February 18, 2016), incorporated by reference to Appendix A to the Company’s Definitive Proxy Statement for the Annual Meeting of Shareholders held February 18, 2016, filed with the Securities and Exchange Commission January 14, 2016. 10.12.2 * Form of Contingent Stock Option Agreement under 2012 Stock Incentive Plan, incorporated by reference to Exhibit 10.22 to 10.12.3 the Company’s Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission on May 9, 2012. * Form of Restricted Stock Unit Agreement for Non-Employee Director under 2012 Stock Incentive Plan, incorporated by reference to Exhibit 10.25 to the Company’s Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission on May 9, 2012. 10.12.4 * Form of Restricted Stock Unit Agreement for Performance Based Restricted Stock Unit Award under 2012 Stock Incentive Plan, incorporated by reference to Exhibit 10.20.8 to the Company’s Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission on February 8, 2013. 10.12.5 * Form of Stock Option Agreement under 2012 Stock Incentive Plan, as revised and approved on August 21, 2013, incorporated by reference to Exhibit 10.16.3 to the Company’s Annual Report on Form 10-K, filed with the Securities and Exchange Commission on November 26, 2013. 10.12.6 10.12.7 * Form of Restricted Stock Unit Agreement for Non-Bonus Award (Employee/Independent Contractor) under 2012 Stock Incentive Plan, as revised and approved on August 21, 2013, incorporated by reference to Exhibit 10.16.4 to the Company’s Annual Report on Form 10-K, filed with the Securities and Exchange Commission on November 26, 2013. * Form of Restricted Stock Unit Agreement for Stock Bonus Award under 2012 Stock Incentive Plan, as revised and approved on August 21, 2013, incorporated by reference to Exhibit 10.16.6 to the Company’s Annual Report on Form 10-K, filed with the Securities and Exchange Commission on November 26, 2013. 172 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Exhibit Number 10.12.8 10.12.9 Description * Form of Restricted Stock Unit Award Notice and Agreement (time-based vesting) which amends and restates Mr. Reilly’s award agreement issued in 2012 and will also be used for his subsequent award agreements, incorporated by reference to Exhibit 10.21.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on December 20, 2013. * Form of Restricted Stock Unit Award Notice and Agreement (performance-based vesting) which amends and restates Mr. Reilly’s award agreement issued in 2012 and will also be used for his subsequent award agreements, incorporated by reference to Exhibit 10.21.2 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on December 20, 2013. 10.12.10 * Form of Restricted Stock Unit Award Notice and Agreement (time-based vesting), incorporated by reference to Exhibit 10.22.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on December 20, 2013. 10.12.11 * Form of Restricted Stock Unit Award Notice and Agreement (performance-based vesting), incorporated by reference to Exhibit 10.22.2 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on December 20, 2013. 10.12.12 * Form of Stock Option Agreement under 2012 Stock Incentive Plan, as revised and approved on November 20, 2013, incorporated by reference to Exhibit 10.23 to the Company’s Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission on February 7, 2014. 10.12.13 10.12.14 * Form of Restricted Stock Unit Agreement for Non-Bonus Award under 2012 Stock Incentive Plan, as revised and approved on November 20, 2013, incorporated by reference to Exhibit 10.24 to the Company’s Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission on February 7, 2014. Raymond James Financial, Inc. 2012 Stock Incentive Plan Sub-Plan for French Employees with Form of Restricted Stock Unit Agreement, adopted and approved on February 20, 2014, incorporated by reference to Exhibit 10.16.9 to the Company’s Quarterly Report on Form 10-Q, filed with the Securities and Exchange Commission on May 9, 2014. 10.13 10.14 11 12 21 23 31.1 31.2 32 * Raymond James Financial, Inc. Amended and Restated Voluntary Deferred Compensation Plan, effective February 23, 2016, incorporated by reference to Exhibit 10.14 to the Company’s Annual Report on Form 10-K, filed with the Securities and Exchange Commission on November 22, 2016. Settlement Agreement and Release, dated April 13, 2017, among Michael I. Goldberg, as receiver, Thomas A. Tucker Ronzetti, Harley S. Tropin, and Kozyak Tropin & Throckmorton, LLP, as interim class counsel, and Raymond James & Associates, Inc., incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K, filed with the Securities and Exchange Commission on April 13, 2017. Statement re Computation of per Share Earnings (the calculation of per share earnings is included in Part II, Item 8, Note 23 in the Notes to Consolidated Financial Statements (Earnings Per Share) and is omitted here in accordance with Section (b) (11) of Item 601 of Regulation S-K). Statement of Computation of Ratio of Earnings to Fixed Charges and Preferred Stock Dividends. List of Subsidiaries. Consent of Independent Registered Public Accounting Firm. Certification of Paul C. Reilly pursuant to Rule 13a-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. Certification of Jeffrey P. Julien pursuant to Rule 13a-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. Certification of Paul C. Reilly and Jeffrey P. Julien pursuant to Rule 13a-14(b) and 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 101.INS 101.SCH 101.CAL 101.DEF 101.LAB 101.PRE XBRL Instance Document. XBRL Taxonomy Extension Schema Document. XBRL Taxonomy Extension Calculation Linkbase Document. XBRL Taxonomy Extension Definition Linkbase Document. XBRL Taxonomy Extension Label Linkbase Document. XBRL Taxonomy Extension Presentation Linkbase Document. * Indicates a management contract or compensatory plan or arrangement in which a director or executive officer participates. 173 RAYMOND JAMES FINANCIAL, INC. AND SUBSIDIARIES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, in the City of St. Petersburg, State of Florida, on the 21st day of November, 2017. SIGNATURES RAYMOND JAMES FINANCIAL, INC. By: /s/ PAUL C. REILLY Paul C. Reilly, Chairman and Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated. Signature Title Date /s/ PAUL C. REILLY Paul C. Reilly /s/ JEFFREY P. JULIEN Jeffrey P. Julien Chairman and Chief Executive Officer (Principal Executive Officer) and Director November 21, 2017 Executive Vice President - Finance, Chief Financial Officer (Principal Financial Officer) and Treasurer November 21, 2017 /s/ JENNIFER C. ACKART Senior Vice President and Controller (Principal Accounting Officer) November 21, 2017 Jennifer C. Ackart /s/ THOMAS A. JAMES Thomas A. James Chairman Emeritus and Director November 21, 2017 /s/ CHARLES G. VON ARENTSCHILDT Director Charles G. von Arentschildt /s/ SHELLEY G. BROADER Director Shelley G. Broader /s/ JEFFREY N. EDWARDS Director Jeffrey N. Edwards /s/ BENJAMIN C. ESTY Benjamin C. Esty Director November 21, 2017 November 21, 2017 November 21, 2017 November 21, 2017 /s/ FRANCIS S. GODBOLD Vice Chairman and Director November 21, 2017 Francis S. Godbold /s/ GORDON L. JOHNSON Director Gordon L. Johnson /s/ RODERICK C. MCGEARY Director Roderick C. McGeary /s/ ROBERT P. SALTZMAN Director Robert P. Saltzman /s/ SUSAN N. STORY Susan N. Story Director 174 November 21, 2017 November 21, 2017 November 21, 2017 November 21, 2017 This page is intentionally left blank. This page is intentionally left blank. ANNUAL REPORT 2017INTERNATIONAL HEADQUARTERS: THE RAYMOND JAMES FINANCIAL CENTER 880 CARILLON PARKWAY ST. PETERSBURG, FL 33716 800.248.8863 RAYMONDJAMES.COM © 2017 Raymond James Financial Raymond James® is a registered trademark of Raymond James Financial, Inc. 

Continue reading text version or see original annual report in PDF format above