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Reckon Limited

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FY2011 Annual Report · Reckon Limited
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2011 Annual Report

S I N E S S  TOGETHER IN T

H
E C

L

O

U

D

U

BRINGIN G  B

SME’s

Bookkeepers

Accountants

Backup

BankData

Banks

Learning

GovConnect

SuperLink

Super Funds

Training

Data Centre

Government

Reckon Limited Annual Report 

ABN 14 003 348 730 
for the Financial Year Ended 31 December 2011

Contents

Our results at a glance 

Message to shareholders from the Chairman and the Group CEO 

Directors’ Report 

Remuneration Report 

Corporate Governance Report 

Auditor’s Independence Declaration 

Auditor’s Report 

Financial Report 

Directors’ Declaration 

Consolidated Income Statement 

Consolidated Statement of Comprehensive Income 

Consolidated Statement of Financial Position 

Consolidated Statement of Changes in Equity 

Consolidated Statement of Cash Flows 

Notes to the Financial Statements 

Additional Information  

2

3

6

10

18

22

23

25

25

26

27

28

29

30

31

65

 
Our results at a glance

2005

2006

2007

2008

2009

2010

2011

90.1

90.2

8%

23%

8%

42%

6%

-%

30.2

33.1

29%

26%

15%

32%

20%

10%

22.4

24.6

19%

21%

14%

18%

26%

10%

Operating Revenue

Operating revenue was 
up marginally to $90.2 
milliion from $90.1 million.  

$m

% Growth

EBITDA

Group EBITDA was up 
10% to $33.1 million* 
from $30.2 million.

NPBT

Group NPBT was up 
10% to $24.6 million* 
from $22.4 million.

$m

% Growth

$m

% Growth

90

80

70

60

50

40

30

20

10

-

35

30

25

20

15

10

5

-

28

24

20

16

12

8

4

-

*Non-IFRS

2

Message to shareholders from  
the Chairman and Group CEO

Overview

We are pleased to present the financial results for Reckon Limited for the year ending 31 December 2011. 

The company has once again reported an excellent result for the year. This is despite a lack of consumer confidence and difficult 
economic conditions globally that have contributed to what has been perceived by many to be a difficult year.

In these conditions, the company performed remarkably well reporting a 10% increase in EBITDA and a consequent improvement in 
EBITDA margins from 33% in 2010, to 37% in 2011. This is based on growth in core business revenue and a focus on cost control.

Reckon Limited’s performance pedigree over the last 5 years, as can be seen in “Our results at a glance” on the adjoining page, 
demonstrates stability and quality in service, products and financial management of the business. In fact, since 2001, all key performance 
areas for the company have trended upwards.

It is our belief that Reckon Limited has consistently delivered good results based on a measured yet flexible strategy with a view to 
maintaining a sustainable business to ensure returns for shareholders.

On that note, please find the full year financial results for 2011 herein, as well as details on Reckon Limited’s plans for the future, especially 
in relation to how the company is continuing to expand into the cloud.

Key metrics

Performance

The table below sets out some key performance indicators for 2011 compared to 2010, firstly the non-IFRS reported results and 
secondly as IFRS results.

Non-IFRS Revenue*

Revenue

2011

$91.3 million

EBITDA (Non IFRS, excluding relocation)

$33.1 million

NPAT (Non IFRS, excluding relocation)

$18.3 million

EPS (Non IFRS, excluding relocation)

13.4 cents 

IFRS Revenue

Revenue

EBITDA

NPAT

EPS

2011

$91.3 million

$31.3 million

$16.7 million

12.1 cents 

2010

% Change

$90.3 million

$30.2 million

$17.2 million

12.4 cents

1% up

10% up

6% up

8% up

2010

% Change

$90.3 million

$30.2 million

$17.2 million

12.4 cents

1% up

4% up

3% down

2% down

* Accounting standards require that provision be made for the expected shortfall in the sub-lease of Pyrmont premises.  
The net savings from the move to the new North Sydney premises will more than offset this cost over the period of the lease.

3

Message to shareholders from  
the Chairman and Group CEO continued

Dividend

On 6 February 2012, the Board declared a final dividend of 4.5 cents per share (4.5 cents per share in 2010).
The dividend was 90% franked. The interim dividend announced on 8 August 2011 was 3.5 cents per share, franked to 90%.

Divisional Performance

The table below sets out the reported performance of each division compared to 2010.

Operating Revenue

Business Division

$55.8 million

Professional Division

$25.6 million

% change on  
2010 Revenue

- flat

3% up

EBITDA

$20.6 million

$12.3 million

nQueue Billback Division

$8.8 million

6% down

$3.5 million

% change on  
2010 EBITDA

  1% down

20% up

  8% down

The group was adversely impacted by foreign exchange rates during the year. The table below sets out the reported performance of 
each division compared to 2010, excluding the impacts of foreign exchange.

Operating Revenue

Business Division

$55.8 million

Professional Division

$25.6 million

% change on  
2010 Revenue

- flat

5% up

EBITDA

$20.6 million

$12.3 million

nQueue Billback Division

$8.8 million

5% down

$3.5 million

% change on  
2010 EBITDA

- flat

21% up

3% up

In the Business Division it was encouraging to see the growth in enterprise and online/hosted products sales. We are also pleased 
to see a significant growth in market share in the retail channel. Predictably the Business Division was negatively impacted by a 
weaker retail channel, however, revenue growth for the year in direct sales grew in Australia by 6%. The division’s results were also 
somewhat impacted by the very strong result for New Zealand in 2010 as a consequence of significant changes to the tax system, 
which were not repeated in 2011. 

The Professional Division’s performance was highlighted by a particularly good result in Australia for the year, growing EBITDA by 
24% and combined with substantially improved performances in the second half in both New Zealand and United Kingdom. A key 
factor in this division is the excellent returns delivered by strong new product sales to both new clients and existing clients, which in 
turn adds to the maintenance revenue base each year. 

For the nQueue Billback Division a substantially improved second half performance in the UK mitigated some of the negative impact 
of foreign exchange rates. As with the Professional Division, encouraging signs are found in sales to new customers and increasing 
market share.

... but our story is about much more than just the numbers.

4

We are already garnering interest from large accounting firms 
looking to exploit the efficiency of the Reckon ecosystem by 
taking what we have to offer, and through a white label portal, 
passing this on directly to their clients.

It has been very pleasing for the Board to witness the evolution 
of the business to where it is today. We have a unique offering 
where one supplier can deliver all the needs of accountants, 
bookkeepers, small to medium sized enterprises as well as 
larger businesses.

This success is premised on superior technology, ingrained 
customer focus, award winning development, excellent 
financial management, the commitment of our employees, and 
the support of our network of partners and customers.

We announced on 22 March 2012 that as a consequence 
of the gradual divergence of Reckon’s and Intuit’s ambitions 
for the online or cloud world we had entered into a notice 
period for the termination of our licence agreement with Intuit 
by February 2014. Thereafter we still derive the benefit of 
having access to the source code of the then latest version of 
QuickBooks and Quicken.

We have enjoyed a strong and successful relationship with 
Intuit but the end of the licence agreement is not something 
that came out of the blue. It is rather the end result of several 
years of diversification and growth of our business into the 
Reckon ecosystem that extends revenue sources beyond the 
traditional products supplied by Intuit.

We look forward with confidence to the rest of 2012 and the 
years ahead.

John Thame  
Chairman 

Clive Rabie 
Group CEO

Towards Integration

For several years we have emphasised that Reckon Limited’s 
integrated product offering is one of our distinguishing features 
that sets us apart in the competitive landscape. 

Reckon Limited’s traditional range of products, we think, 
tick all the boxes when it comes to reliability, ease of use, 
integration, and collaboration both with QuickBooks and 
Reckon Elite accounting products in the Business Division, 
and with APS products in the Professional Division. Plus, that 
integration also happens across the divisions with the ability 
to seamlessly send data from QuickBooks into APS practice 
management solutions, for example. Thereby providing clients 
with significant efficiency gains.

In recent years, we have seen a growing demand for mobile/
remote access to services and a demand to shift the supply of 
all services, including infrastructure, platforms, solutions and 
applications to the cloud. It is worth noting that the concept 
of the cloud is nuanced and carries different meanings in 
different technological contexts, including references to SaaS 
(Software as a Service) and IaaS (Infrastructure as a Service). 

In the Business Division, in late 2010 we first met the demand 
for cloud solutions with the introduction of QuickBooks, hosted 
by Reckon Online. Subsequently, we introduced a second 
online solution, CashBook Online. Right now our focus is  
on an online practice management solution, Reckon Elite 
Online, as well as an online point of sale solution, Reckon 
Retail POS Online.

In 2011, the Professional Division completed the development 
of the APS Private Cloud product. The release of APS Private 
Cloud is an important addition to our range of online solutions, 
and demonstrates Reckon Limited’s commitment to delivering 
products and services that meet the changing expectations of 
our clients today and in the years ahead. 

And in the nQueue Billback Division the 2012 development 
roadmap includes plans for taking cost recovery and expense 
management solutions into the cloud.

What is significant, way beyond the individual development of 
online or cloud products that add to the stable of our products, 
is the fact that we have been using a common development 
platform with close collaboration between the various product 
management and development teams to ensure that all 
products fit into what we term the Reckon “ecosystem”.

The Reckon ecosystem brings together all our traditional and 
new applications, whether on a desktop, on premises or in the 
cloud, in a single environment where they integrate to improve 
collaboration between businesses, accountants, banks, 
government agencies and other stakeholders. 

5

 
 
 
 
 
 
 
 
 
 
 
 
Clive Rabie 
Group Chief Executive Officer 

Clive was Chief Operating Officer of Reckon from 2001 until 
February 2006 and in that time played a pivotal role in its 
turn-around. In February 2006 Clive was appointed to the 
position of Group Chief Executive Officer. He has extensive 
management and operational experience in the IT and retail 
sectors as both an owner and Director of companies. 

Myron Zlotnick LLM, GCertAppFin  
General Counsel and Company Secretary

Myron Zlotnick has over 20 years experience as a legal 
practitioner, general and corporate counsel, and as a 
Director of companies in the information, communications 
and technology sector. Myron also assumes responsibility 
for some aspects of the management and operations of the 
ReckonDocs and nQueue Billback businesses. He is also a 
member of the Business Advisory Committee of ASIC’s “Real 
Economy”.

Marianne Kopeinig LLM, GDipApplCorpGov  
Legal Counsel and Assistant Company Secretary

Marianne has over 15 years experience as a private 
practitioner and corporate counsel for private and ASX listed 
companies and broad industry experience in commercial, risk 
management and compliance functions. 

Current directors' and officers' interest in the company are set 
out in Note 26.

directors' Report

The Directors of Reckon Limited submit these financial  
statements for the financial year ended 31 December 2011

BOARd Of diRECtORs 

John Thame AAIBF FCPA 
Non-Executive Chairman

John Thame has a lifetime of experience in the retail financial 
services industry. He was Managing Director of Advance 
Bank Limited from 1986 until it merged with St George Bank 
Limited in January 1997 and held a variety of senior positions 
in his career with Advance. John was Chairman of St George 
Bank Limited from 2005 to 2008 and a member of the St 
George Bank Limited board until 1 July 2008. He is also 
Chairman of Abacus Property Trust Group Limited, where he 
has been a Director since 2002. John was appointed to the 
Board on 19 July 1999.

Ian Ferrier AM FCA 
Non-Executive Director

Ian Ferrier is a Fellow of the Institute of Chartered 
Accountants in Australia. He has extensive experience in 
company corporate recovery and turnaround practice. He is 
also a Director of a number of private and public companies. 
Ian was appointed Chairman of InvoCare Limited in 2001. Ian 
is also Chairman of Australian Vintage Limited having been 
a Director since 1991 and Chairman of Goodman Group 
Limited having been appointed Director since 2003, and a 
Director of Energy One Limited. He has significant experience 
in property and development, tourism, manufacturing, retail, 
hospitality and hotels, infrastructure and aviation and service 
industries. Ian joined the Board on 17 August 2004.

Greg Wilkinson 
Founder, Deputy Non-Executive Chairman 

Greg Wilkinson has over 30 years experience in the computer 
software industry. Greg entered the industry in the early 
1980s in London where he managed Caxton Software, which 
became one of the UK’s leading software publishers. Greg 
co-founded Reckon in 1987 and was the Chief Executive 
Officer until February 2006. He was appointed to the position 
of Deputy Chairman in February 2006 and became a member 
of the Board of the listed entity on 19 July 1999 and was 
appointed to the Audit & Risk Committee in February 2010.

6

 
 
Principal Activities 

Reckon Limited conducts business predominantly across 
three areas: (1) the sales and support of small to medium 
and enterprise sized business accounting software and 
personal wealth management software under the Reckon, 
QuickBooks and Quicken brands; the sales and support of 
corporate services such as company incorporations, SMSF 
documentation and ASIC compliance management under the 
ReckonDocs brand, (2) the sales and support of accounting 
practice management and allied software under the APS 
brand to larger professional accounting firms, and to smaller 
professional accounting firms under the Elite brand; (3) 
supplying software solutions to legal firms and corporations 
in the main areas of revenue management, expense 
management, print solutions, business process automation, 
business intelligence, document service automation, and 
document management. 

Through strategic development and acquisition of businesses 
and technology, Reckon aspires to broaden its scope of 
operations to provide complementary products and services 
across these business areas. The main products and 
services are principally organised into three operating units: 
the Business Division, the Professional Division and nQueue 
Billback Division.

In the Business Division, under the Reckon, QuickBooks 
and Quicken brands, Reckon develops, localises, distributes 
and provides after sales technical support for the accounting 
software needs of small to medium sized and enterprise 
businesses and in the personal finance and wealth 
management sector. In addition, Reckon independently 
develops and distributes a payroll and point of sale solution. 
Under the Reckon Tools brand, Reckon develops applications 
that enhance these products, for example: electronic data 
interchange (“EDI”) functionality, bill payment solutions,  
super choice management solutions, on-line backup, and  
on-line trading. 

Reckon has co-ordinated its group product development 
efforts to meet the growing demand for remote and mobile 
access to solutions and applications, and cloud based 
products. This includes co-ordination across the Business 
Division and Professional Division to meet a longer term goal 
of integrated and collaborative solutions for accountants, 
bookkeepers, small to medium sized enterprises as well as 
larger businesses.

Overall Reckon is developing its range of products within what 
is known as the Reckon ecosystem which brings together all 
its traditional and new applications, whether on a desktop, 
on premises or in the cloud, in a single environment where 
they integrate to improve collaboration between businesses, 
accountants, banks, government agencies and other 
stakeholders. 

Reckon has also developed QuickBooks, hosted by Reckon 
Online. This offers end users and accountants a convenient 
secure online product that is accessible from anywhere that 
very closely mimics the QuickBooks desktop package.

Reckon has recently added to the Reckon ecosystem by 
releasing (1) CashBook Online, a simple cloud-based product 
that links to banks; (2) Reckon BankData which allows 
connections with banks and other financial institutions to 
permit customers to directly download bank statement data 
into online products such as QuickBooks, hosted by Reckon 
Online; (3) Reckon GovConnect which delivers and lodges 
relevant reports from QuickBooks, seamlessly to government 
agencies such as the ATO and ASIC; as well as (4) an online 
version of Reckon’s POS product which will be made  
available soon.

Reckon localises QuickBooks and Quicken software for the 
Australian and New Zealand markets, enjoying the benefit of 
Intuit’s annual research and development budget that exceeds 
US$600 million. Reckon is able to continue to leverage off this 
extensive research and development spend without the usual 
associated development risk, whilst Intuit and Reckon have 
entered a notice period. After the Intuit licence agreement 
terminates in 2014, Reckon will continue to have ongoing 
access to the source code of the then latest version.

The Reckon Elite business develops and distributes tax return 
preparation tools, practice management tools and related 
solutions for accountants and tax agents in public practice, 
with some recent sales in other markets. Reckon Elite focuses 
on sales to smaller accounting firms compared to APS which 
focuses on the larger firms. 

Reckon Elite will soon be made available in an online version, 
as part of the company’s overall strategy to offer integrated 
online solutions for small business owners and accountants.

Through its New Zealand subsidiary Reckon distributes 
QuickBooks and Quicken products as well as iBankData and 
IBackup solutions and supports Intrepid Payroll.

ReckonDocs is a corporate services business, part of the 
Business Division, comprising a services and data business.

7

directors' Report continued 

Principal Activities continued

The ReckonDocs services business comprises technology for 
the registration and compliance management of companies 
and other business structures through an easy to use web 
based ordering system. This business provides clients with 
an on-line company registration service available 24 hours 
a day, seven days a week. It also provides documentation 
and services for the establishment of a range of entities, 
especially trusts for self managed superannuation funds. It also 
provides services for constitution updates and domain name 
registrations.

The ReckonDocs data business provides comprehensive 
accredited business name and ASIC information electronically 
combined with a highly personalised client relationship. A full 
range of sophisticated information services to assist customers 
with the provision of financial, corporate and statutory 
information is also offered. 

ReckonDocs also offers a desktop utility call ReckonDocs 
Desktop (RDD) that is a simple and convenient desktop 
application for company registration, searches, and ASIC 
compliance management. The same product has been 
developed for integration into the Practice Management suite of 
APS, known as Advance Company Registers (ACR).

In the Professional Division, the APS business develops, 
distributes and supports a suite of solutions for professional 
service firms in Australia, New Zealand and the United 
Kingdom. For professional accountants these solutions also 
include tax and accounts production. APS also delivers a wide 
range of complementary applications to practice management. 

The Professional Division has joined with the Business Division 
to co-ordinate development to meet the group’s overall strategy 
of delivering integrated solutions, on the desktop, on premises, 
and in the cloud, to businesses and accountants.

The APS business continues to be considered a market leader 
in the provision of its products and services to professional 
accounting firms. This is reflected in the market share that APS 
enjoys in Australia and New Zealand. 

APS has committed several years of research and development 
to delivering unique integrated practice software to work off 
a single platform, offering all its solutions under the collective 
“Advance” suite.

The Advance suite comprises several integrated modules for 
several business critical functions in professional firms: Practice 
Management (PM); Reporting (PIQ); Document and E-mail 
Management (DM); Taxation (Tax); Client Accounting (XPA); 
Client Relationship Management (CRM); Resource Planning 
(RP); Superannuation (DS); Corporate Secretarial (ACR) 
Workpaper Management (WM); and others.

8

The nQueue Billback division provides software and support 
services in the revenue management, expense management, 
print solutions, document service automation, and document 
management markets. It operates in the United Kingdom 
and the United States of America. APS is also progressively 
integrating these solutions into its practice management suite. 

The nQueue Billback business assists law firms and commercial 
and government clients, by enhancing the automation and 
processing of any operational and administrative expenses, 
including print, copy, scan, telephone, online searches, emails, 
court fees, car services, credit card charges, courier costs and 
more. nQueue Billback’s software offerings can be embedded 
directly into multi-function devices or reside on tablet 
computers or terminals to provide clients with the knowledge 
required to run their businesses more profitably.

Review of Operations 
Overview of financial performance 

•	 	Revenue	was	up	1%	to	$91.3	million	from	$90.3	million.	
•	 	Group	EBITDA	(IFRS)	was	up	4%	to	31.3	million	from	 

$30.2 million.

•	 	Group	EBITDA	(excluding	relocation	costs,	non-IFRS	

amount) was up 10% to $33.1 million from $30.2 million. 

•	 	Group	NPAT	(IFRS)	was	down	3%	to	$16.7	million	from	

$17.2 million.

•	 	Group	NPAT	(excluding	relocation	costs,	non-IFRS	amount)	

was up 6% to $18.3 million from $17.2 million.

•	 	Basic	EPS	(IFRS)	was	down	2%	to	12.1	cents	per	share	

from 12.4 cents per share.

•	 	Basic	EPS	(excluding	relocation	costs,	non-IFRS	amount)	
was up 8% to 13. 4 cents per share from 12.4 cents per 
share. 

•	 	Final	dividend	of	4.5	cents	per	share	–	90%	franked	with	a	

full year dividend payout ratio of 66%.

•	 The	company	had	zero	debt	at	31	December	2011.

For 2011, direct revenue in the Business Division continued to 
trend upwards, growing by 6%, with strong performances in 
sales of enterprise versions of QuickBooks and QuickBooks  
Hosted. The division was, however, impacted by a substantially 
weaker retail channel in 2011 and fewer tax changes in New 
Zealand in 2011 compared to 2010 which dampened upgrade 
revenue (down by 33%). Market share growth in the retail 
channel has continued and the business continues to add 
substantial numbers of new customers through both the retail 
channel and online offerings sold direct.

The Professional Division had a particularly good result in 
Australia for the year, with EBITDA growing by 24%. The 
performance of the Professional Division was aided by 
improved performances in the second half in both New Zealand 
and United Kingdom. The division continued its 

Review of Operations continued 

historically strong new product sales growth from both new 
clients and existing clients, which adds to the maintenance 
revenue base for each subsequent year. 

A substantially improved second half performance in the 
United Kingdom has meant that the nQueueBillback Division 
was able to reduce some of the effect of exchange rates on 
this division. A high proportion of revenue in this division is 
also made up of sales to new customers, as it continues to 
increase market share. 

A combination of growth in core business revenue and a focus 
on constraining costs has allowed the group to mitigate impact 
on some revenue channels, resulting in EBITDA growth of 10% 
(before relocation costs) and corresponding improvement in 
EBITDA margins from 33% to 37%.

Dividends

On 6 February 2012, the Board declared a final dividend of 
4.5 cents per share (90% franked) payable to shareholders 
recorded on the Company’s Register as at the record date 
of 17 February 2012. Reckon does not have a dividend re-
investment plan currently in operation. On 8 August 2011, 
the Board declared an interim dividend of 3.5 cents per share 
(90% franked) payable to shareholders recorded on the 
Company’s Register at record date of 23 August 2011.

Significant Changes in State of Affairs
There were no significant changes in state of affairs.

Matters Subsequent to the End of  
the Financial Year
On 8 August 2011 the company announced a buy-back of 
shares which permits the Company to buy back up to 10% of 
its shares on the open market. As at 14 March 2012, 557,054 
shares have been bought back for an average price of $2.45 
per share. It is anticipated to keep the buy back in place until 
31 December 2012, subject to the normal ASIC requirements. 

The company continues to pursue its strategy of including web 
hosting, domain name re-sales, e-commerce enablement and 
allied services as part of its offering to small businesses, but 
has decided that the strategic equity investment in Melbourne 
IT Limited is not key to this strategy and since year end had 
sold 3,104,958 shares in Melbourne IT Limited for  
$4,992 thousand. These shares were originally acquired for 
$5,641 thousand.

On 22 March 2012, Reckon announced as a consequence 
of the gradual divergence of the respective online ambitions 
of Reckon and Intuit Inc, that they have entered a notice 
period ending on 10 February 2014, when Reckon’s licensing 
agreement with Intuit will be formally terminated.

From a Reckon Limited perspective it is business as usual 
until 10 February 2014, whereafter Reckon will enjoy royalty 
free rights to continue selling, and may independently develop 
the then current Intuit desktop technology and QuickBooks 
Hosted technology for a 100 year period, using its own 
brands.

In the online market, Reckon continues to develop products 
which will be rolled out over the coming months. The strategy 
remains to provide fully localised products specifically for 
Reckon’s markets hosted locally, to achieve ambitions of 
providing integrated solutions to achieve greater efficiency for 
accountants, bookkeepers, and their business clients.

A final dividend for 2011 was declared on 6 February 2012 as 
disclosed above.

Other Matters

Other than as disclosed in this Directors’ Report no other 
matter or circumstance has arisen since 31 December 2011 
that has significantly affected, or may significantly affect:
•	the	consolidated	entity’s	operations	in	future	financial	years,	
or
•	the	results	of	those	operations	in	future	financial	years,	or
•		the	consolidated	entity’s	state	of	affairs	in	future	financial	

years.

Future Developments
The company will continue to pursue its historically well 
tested strategies of expanding its product offering; pursuing 
recurring revenue; selling across divisions; maintaining and 
enhancing relationships with its network of partners, including 
retailers and professional partners; and striving for operational 
efficiency.

While traditional business will remain important, the group 
will also continue to pursue its cloud strategy focusing on 
developing products that fit into the Reckon ecosystem to 
provide solutions for small businesses and accountants that 
are integrated, allow for collaboration, and are connected to 
financial institutions and government agencies.

Other than as outlined above, disclosure of information 
regarding likely developments in the operations of the 
consolidated entity in future financial years and the expected 
results of those operations is likely to result in unreasonable 
prejudice to the consolidated entity. Accordingly, this 
information has not been disclosed in this report.

Directors’ Shareholdings 
As at the date of this report, the Directors held shares and 
options in Reckon Limited as set out in Note 26 to the 
accounts. 

9

Remuneration Report  
(Audited)

Key management

The key management personnel include the directors 
and those people who have authority and responsibility 
for planning, directing and controlling the activities of the 
consolidated entity. Key management personnel details are  
set out on page 13 below. 

Policy for determining remuneration of key 
management personnel
Policy for determining remuneration of key management personnel, 
including the directors, the deputy Chairman, Group CEO, Group 
CFO, Divisional CEOs and other Company officers is the ultimate 
responsibility of a remuneration committee comprising the 
Chairman of the Board and one other independent non-executive 
director. The Chairman of the remuneration committee is Ian Ferrier. 
There is no formal charter for the remuneration committee. Policy 
is set with due consideration for the need to motivate directors and 
management to pursue the long-term growth and success of the 
Company as well as to tie remuneration in with performance as 
contemplated in the ASX Corporate Governance Principles and 
Recommendations (“ASX Guidelines”). It is the view of the Board 
that the Company complies with the substance of the aims and 
aspirations of the ASX Guidelines in the context of the size of the 
company, the size of the Board, the size of the senior management 
team and the size of the business.

Policy for determining remuneration of other management 
personnel has been delegated to the Group CEO, Group CFO  
and Divisional CEOs by the Board to be exercised in accordance 
with the same broad principles as apply for the Group CEO,  
Group CFO, other company officers and Divisional CEOs. 
The Board reviews all remuneration in its consideration of the 
Company’s annual budget process. The Board, through the 
remuneration committee will consider for approval the levels of 
remuneration set in the annual budgeted, taking into account the 
relevant performance budgeted as well as compared with historical 
performance. 

The policy is to pay the relevant officers and employees’ 
remuneration consistent with applicable market comparisons suited 
to the unique features of the company, the competitive landscape, 
the scale of the business, the responsibilities of the individual 
directors and employees, internal relativities and performance.  
The Board is conscious of the need to attract and retain talent.  
The remuneration policy takes account of striking the right  
balance between short term benefits and long term incentives.  
All remuneration is reviewed annually. Generally increases, if 
justified, will not exceed comparable market increases.

10

Terms of employment for key management 
personnel
Executive directors and group executives are all appointed on 
standard employment terms that are not fixed term contracts. 
These	contracts	include	a	notice	period	of	between	1	–	3	months	
to be provided by either the executive or the company. No contract 
provides for termination payments except where the employee is to 
receive payment in lieu of notice.

For 2011, remuneration for key management personnel including 
the Group CEO, Group CFO, other company officers, Divisional 
CEOs, and other senior executives, comprises a fixed element, a 
short-term incentive element and a long-term incentive element.

Fixed component
The fixed component of remuneration is determined in preparing 
the annual budget for the year and then subjected to the approval 
of the Board through the remuneration committee.

Short term incentive payments
The short-term incentive component of remuneration is dependent 
on satisfaction of performance conditions. Each annual budget fixes 
a pool representing the total potential amount in which the relevant 
employees can share if the performance conditions are met. There 
are three weighted elements to the performance conditions, viz: a 
revenue target, an earnings before interest, tax, depreciation and 
amortisation (EBITDA) target, and earnings per share (EPS) target 
measured against the budgeted performance of the Company. 
The Board retains a discretion regarding the allocation of the pool 
between employees as well as regarding weightings. Short term 
incentives are paid in cash as bonuses usually in about February 
or March of the following year. If the relevant performance targets 
are exceeded, then the amount of short term incentive can be 
increased by an amount not exceeding 10% of the total pool.

Long term incentive payments
The long-term incentive component is the last of the mix of the 
components comprising remuneration packages. It is aimed at 
retaining the long term services of the key management personnel 
to whom it applies and to align their remuneration with the longer 
term performance of the Company. The substance of the long-term 
incentive component for key management was approved by Special 
General Meeting on 20 December 2005. In general terms, the 
long-term incentive component comprises several possible methods 
of participation: an option plan, a performance share plan (which 
includes a long term retention incentive) and a share appreciation 
plan. The Board has discretion to approve the making of offers to 
applicable employees to participate in any of these plans. Options 
granted and/or performance shares awarded (all in respect of the 
Company’s ordinary shares) and/or share appreciation rights do 
not vest before three years after their grant date or at least seven 
years in the case of the long term retention incentive. Vesting is 

also conditional upon the Company achieving defined performance 
criteria. The performance criteria for all plans except for the long term 
retention incentive are based upon a total shareholder return (TSR) 
target. A TSR is the return to shareholders over a prescribed period, 
based upon the growth in the Company's share price plus dividends 
or returns of capital for that period. The Company's initial TSR target 
will be the Company achieving a median or higher ranking against 
the TSR position of individual companies within a 'comparator group' 
of companies (i.e. a group of comparable ASX listed companies pre-
selected by the Board) over the same period. The mechanism and 
detailed criteria to achieve the Board’s objectives was designed by an 
independent consultant and offers were made under the rules of the 
company’s original performance share plan approved by shareholders 
at the Special General Meeting on 20 December 2005.

The Board will review the suitability of the comparator group on an 
ongoing basis. Some of the entities comprising the comparator group 
have been delisted either as part of merger and acquisition activity 
or for other reasons. This was factored into the calculation of the 
Company’s performance by the independent valuers who undertook 
the exercise on behalf of the Company. Where companies were de-
listed for example, it was assumed that the Company out-performed 
that company. The comparator group of companies used in the 
performance period for assessment included (1) Adacel Technologies 
Limited, (2) Firstfolio Limited (previously listed as AFS), (3) Altium 
Limited, (4) Amcom Telecommunications Limited, (5) ASG Group 
Limited, (6) CPT Global Limited, (7) Eftel Limited, (8) Eservglobal 
Limited, (9) Hansen Technologies Limited, (10) Infomedia Ltd, (11) 
Integrated Research Limited, (12) Melbourne IT Limited, (13) Lifestyle 
Communities Limited (previously listed as NMB), (14) MYOB Limited 
(no longer listed), (15) Newsat Limited, (16) Objective Corporation 
Limited, (17) Oakton Limited, (18) Powerlan Limited, (19) Queste 
Communications Limited, (20) Rea Group Ltd, (21) Sirius Corporation 
Limited, (22) Sonnet Corporation Limited (no longer listed),  
(23) Asian Pacific Limited (previously listed as TMO, no longer listed), 
(24) Technology One Limited, (25) Talent2 International Limited, (26) 
Chariot Limited (no longer listed), (27) Citect Corporation Limited (no 
longer listed).

Only 50 percent of options or performance shares become 
exercisable or vest if the initial performance criterion is satisfied. 
The extent to which the balance of options or performance shares 
become exercisable or vest will depend on the extent to which the 
initial performance criterion is exceeded (i.e. the extent to which the 
Company exceeds a median ranking against the TSR position of the 
comparator group of companies). 

The share appreciation right plan represents an alternative 
remuneration component (to offering options or performance shares) 
under which the Board can invite relevant employees to apply for 
a right to receive a cash payment from the Company equal to the 
amount (if any) by which the market price of the Company's shares 
at the date of exercise of the right exceeds the market price of the 
Company's shares at the date of grant of the right. The right may only 
be exercised if performance criteria are met. The performance criteria 

are fixed by the Board in the exercise of its discretion. At present 
these are the same as the TSR target set for the right to exercise 
options or for performance shares to vest.

On 24 May 2011 the remuneration committee approved and recom-
mended to the board an extension to the long term incentive plan. 

The genesis of the idea to extend the plan and offer additional 
performance shares was to provide a reward and an incentive for 
senior level employees who have a long employment history and 
good performance record.

It was also intended that these performance shares could be used 
to provide an incentive for employees with potential for a longer term 
contribution to the success of the company to participate in the 
growth of equity value of the company.

Part of the company’s success as an organisation is premised on 
human domain expertise and the consistency and longevity of service 
of key management.

The offer of these additional performance shares is designed to 
encourage and reward employees to commit to longevity as well as 
to complement other traditional forms of executive remuneration. 
By rewarding those executives who commit to the company over 
a very long period and thereby providing management stability 
as the business grows and matures the Board believes long term 
shareholder benefits will result.

Other aspects of the remuneration strategy deal with fixed 
remuneration, short term and long term incentives and are measured 
against customary key indicators such as revenue growth, EBITDA, 
EPS and TSR. This strategy has now been enhanced to provide a 
measure of equity rewards for very long and consistent performance 
by executives considered key.

The independent consultant did not make any remuneration 
recommendation in relation to the key management personnel for the 
company.

These performance shares are offered to selected employees 
with the principal vesting condition that participants must remain 
employed for the term specified. The shares offered remain at risk of 
forfeiture until the relevant period of service has been satisfied. There 
is no entitlement to dividends during the relevant period of service.

Offers made in 2011 are staggered in such a way that for 100% of 
the shares to vest, the employee must remain in employment for 10 
years from the date of the initial offer, with a minimum of 7 years. 

In the context of the overall remuneration strategy of the company, 
the history of the performance of the company, and the relative value 
of the shares offered, the remuneration committee is of the view that 
the addition of this incentive to remuneration offered is appropriate 
and ‘fair and reasonable’, a view supported by the independent 
consultant. 

It is the remuneration committee’s belief that the addition of these 
performance shares has added to the balance and overall mix of 

11

Remuneration Report continued 
(Audited)

remuneration to the applicable employees in a positive way. If the exacting service requirements are not satisfied then any costs incurred under 
AASB 2 will be recouped and any forfeited shares will be available for reallocation or to fund other employee equity entitlements.

Balance between salary, short term and long term incentives

It is the Board’s opinion that an adequate balance is struck between the three components comprising the relevant remuneration. For short 
term incentives, the performance targets reflect, in part, the key factors that the Company pursues in measuring its performance: volume 
of sales; earnings generated; and value returned to shareholders in terms of EPS. The targets also represent a measure of an incentive 
to encourage commitment to the business and to its growth. The audited financial results for the year are used to assess whether the 
performance conditions are satisfied. Audited results represent an independent accurate method of determining the attainment of the 
conditions. For long-term incentives, the additional targets comprising TSR reflect a further assessment of value to shareholders before the 
remuneration is earned. As stated above the comparator group to which reference will be had will be subject to review. 

The remuneration committee is satisfied that to date, the remuneration of the relevant employees accords with the general upward trend of the 
performance of the Company and returns to shareholders, as set out in the table below; and also takes into account the imperative to retain 
their services so as to avoid the business and opportunity costs associated with replacing them as well as the need to be commensurate with 
market rates. 

Consequence of performance on shareholder wealth

NPAT

EPS

Dividend

Changes in Share Price 
between the beginning and 
the end of the year

Beginning of 
January

End of 
December

2007

2008

2009

2010

2011  
(reported)

Premises 
relocation costs*

2011  
Before premises 
relocation costs 
(Non-IFRS)

$’000

9,893

11,312

13,602

17,248

16,693

1,646

(cents per share)

(cents)

7.5 

8.5

9.9

12.4

12.1

5.5

6.0

7.0

8.0

8.0

102

139

105

184

234

139

105

184

234

234

18,339

13.4

8.0

234

234

* Accounting standards require that provision be made for the expected shortfall in the sub-lease of Pyrmont premises. The net 
savings from the move to the new North Sydney premises will more than offset this cost over the period of the lease.

The Company’s Trading Policy prohibits directors, key management personnel and employees from entering into a transaction 
with securities which limit the economic risk of any unvested entitlements awarded under any Reckon equity-based remuneration 
scheme. Prior to presenting full-year results Reckon equity plan participants are required to confirm that they have not entered into 
any transactions which would contravene the Company’s Trading Policy.

12

 
Remuneration 2011 

Fixed 

Short term incentive 

Other 

component

component

compensation

Long term incentive component

Office

Salary

Bonus1

term benefits2 Superannuation

Other short 

Equity settled 

Cash settled 

share based 

share based 

payments-

payments-

Performance 
shares3 8

Appreciation 
rights4 6

Total 

remuneration

Directors7

John Thame

Chairman, Non-
executive Director

$100,000

Greg Wilkinson

Deputy Chairman, 
Non-executive Director

$85,000

$0

$0

Clive Rabie

Ian Ferrier

 Executives7

Group CEO, 
Executive Director

Non-executive 
Director

$575,000

$206,052

$85,000

$0

Brian Armstrong5

CEO,  
Professional Division 

$370,000

$114,751

Chris Hagglund

CFO

$350,000

$92,050

Myron Zlotnick

General Counsel & 
Company Secretary

$288,000

$61,367

Brian Coventry

CEO, Professional 
Division

$321,000

$74,837

Gavin Dixon

CEO, Business 
Division 

$388,500

$99,783

$0

$0

$0

$0

$0

$0

$0

$0

$0

$9,000

$7,650

$51,750

$7,650

$0

$0

$0

$0

$0

$0

$109,000

$92,650

$338,360

$1,171,162

$0

$92,650

$33,300

$44,911

$31,500

$74,488

$25,920

$51,206

$12,308

$18,813

$34,965

$75,392

$0

$0

$0

$0

$0

$0

$562,962

$548,038

$426,493

$426,958

$598,640

$320,738

Richard Hellers

President and CEO, 
nQueue Billback 
Division 

$228,967

$72,604

$9,970

9,197

$0

TOTAL

$2,791,467 $721,444

$9,970

$223,240

$264,810

$338,360

$4,349,291

4. The dollar value of the share appreciation incentive in the above table is 
determined using a model that adapts the Monte Carlo simulation approach 
allocated over each year of the 3 year performance period for 2009 to 2011.
The fair value of the rights offered for the performance period 2011to 2013 was 
$0.620 valued according to the Monte Carlo simulation approach.  282,258 
rights were issued under the plan on 1 January 2011 for the performance 
period 2011 to 2013. The fair value of appreciation rights which vested or were 
forfeited during the 2011 financial year are set out in the table below.
5. Employment ended on 31 December 2011. No termination benefit paid.
6. For the share appreciation incentive, the amount is calculated based on the 
difference between the company share price at vesting and the share price at 
date of issue spread over the three year performance period. 
7. To the extent that any of the above are directors of any wholly owned 
subsidiaries of the Company no additional remuneration is paid.
8. No options were granted to any person during the year as part of their 
remuneration. No options vested during the financial year. All options issued 
in previous years were fully vested in prior years. No options were exercised 
during 2011.

1. The potential amounts payable for the short term cash performance 
bonuses are determined at the beginning of the year and are earned based 
upon the performance criteria for the year. The amounts paid include a portion 
for 2010 effectively requiring the employee to remain employed for a further one 
year period to 31 December 2011 before being paid the remaining short term 
bonus for performance in 2010. The short term bonus for Mr Hellers is based 
on specific performance targets for the nQueue Billback Division.
2. For Mr Hellers this represents an allowance for a motor vehicle as well as a 
contribution to medical and life insurance.
3. The dollar value of the long term incentive and retention component in 
the above table is the fair value using a model that adapts the Monte Carlo 
simulation approach: (1) allocated over each year of the 3 year performance 
period for 2009 to 2011 and (2) allocated over the 7 year period from 2011 
to 2017 for shares offered as a long term retention incentive. The fair value of 
the performance shares offered in 2011 for the performance period 2011 to 
2013 at grant date was $1.912 per share valued according to the Monte Carlo 
simulation approach. The fair value of the shares offered in 2011 for the long 
term retention incentive for the period 2011 to 2017 at 1 January 2011 was 
$1.84 per share valued according to the Monte Carlo simulation approach. 
For the performance period 2011 to 2013 performance shares were offered 
as follows: Mr Hagglund (32,268 shares), Mr Zlotnick (21,160 shares), Mr 
Coventry, (10,580 shares) and Mr Dixon (35,971 shares). The date of grant for 
each of these participants was 1 January 2011. If the performance criteria are 
met, then the shares are released at no consideration on 31 December 2013. 
For the long term retention incentive period 2011 to 2017 performance shares 
were offered as follows: Mr Hagglund (25,000 shares), Mr Zlotnick (25,000 
shares) and Mr Coventry (12,500 shares). These shares vest on 31 December 
2017 at zero cents subject to the employees remaining in employment for the 
period. The fair value of performance shares which vested or were forfeited 
during the 2011 financial year are set out in the table below. 

13

 
 
 
 
 
 
 
Remuneration Report continued 
(Audited)

Remuneration 2011 continued

Percentage 
of total 
remuneration 
that is 
performance 
related

Percentage 
of available 
bonus which 
vested in the 
year

Percentage 
of available 
bonus which 
was forfeited 
during the 
year

No of 
performance 
shares 
vested in 
2011

Value of 
Performance 
shares vested 
in 20111

Value of 
Performance 
shares 
forfeited in 
2011

Value of 
Appreciation 
rights vested 
in 2011

Value of 
Appreciation 
rights forfeited 
in 2011

Directors

John Thame

Greg Wilkinson

Clive Rabie

Ian Ferrier

Executives

Brian Armstrong

Chris Hagglund

Myron Zlotnick

Brian Coventry

Gavin Dixon

Richard Hellers

TOTAL

0%

0%

46%

0%

20%

30%

26%

22%

29%

23%

n/a

n/a

91%

n/a

91%

91%

91%

91%

91%

75%

n/a

n/a

9%

n/a

9%

9%

9%

9%

9%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

$1,017,042

n/a

n/a

111,583

$134,734

$22,666

72,619

$80,197

47,619

$52,588

13,333

$14,724

80,952

$89,400

n/a

n/a

n/a

n/a

n/a

n/a

$0

$0

$0

$0

n/a

25%

n/a

n/a

326,106

$371,643

$22,666

$1,017,042

n/a

n/a

0

n/a

n/a

n/a

n/a

n/a

n/a

n/a

$0

1. For Mr Armstrong the $134,734 includes $44,911 being the value of 30,631 shares which represent two thirds of 45,946 performance shares offered in 2010 and 
released to Mr Armstrong by the board upon the termination of Mr Armstrong’s employment at the end of 2011.

Options and shareholding for directors and relevant employees can be found at Note 26 to the accounts.

14

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration 2010

Fixed 
component

Short term incentive 
component

Other 
compensation

Long term incentive 
component

Office

Salary

Bonus1

benefits2 Superannuation

Other 
short term 

Equity settled 
share based 
payments-
Performance 
shares3 8 

Cash settled 
share based 
payments-
Appreciation 
rights4 6

Total 
remuneration

$0

$0

Directors7

John Thame

Chairman, Non-
executive Director

$95,000

Greg Wilkinson

Clive Rabie

Deputy Chairman, 
Non-executive 
Director

Group CEO, 
Executive Director

$82,000

$550,000

$180,041

Ian Ferrier

Non-executive 
Director

$80,000

$0

Executives7

Brian Armstrong

CEO, Professional 
Division 

$370,000

$103,934

Chris Hagglund

CFO

$335,000

$78,447

$0

$0

$0

$0

$0

$0

$8,550

$7,380

$49,500

$7,200

$0

$0

$0

$0

$0

$0

$103,550

$89,380

$980,269

$1,759,810

$0

$87,200

$33,300

$76,797

$30,150

$68,355

Paul James5

GM, Professional

$182,358

$40,560

$71,269

$20,123

$6,172

Myron Zlotnick

Brian Coventry

Gavin Dixon

Grant Linton

Nigel Boland

Richard Hellers

General Counsel 
& Company 
Secretary

MD, Professional 
Division United 
Kingdom

CEO, Business 
Division 

GM, Professional 
Division New 
Zealand

GM Development, 
Professional 
Division

President and 
CEO, nQueue 
Billback Division 

$275,000

$51,440

$179,832

$13,200

$370,000

$87,449

$0

$0

$0

$24,750

$42,070

$9,652

$8,642

$33,300

$76,037

$116,627

$19,608

$28,430

$15,259

$6,172

$169,323

$16,471

$2,243

$16,215

$8,642

$217,628

$108,814

$9,546

$10,055

Russell Scott

GM, Reckon Docs

$200,500

$0

$0 

$18,045

$0

$0

$0

$0

$0

$0

$0

$0

$0

$0

$0

$0

$584,031

$511,952

$320,482

$393,260

$211,326

$566,786

$186,096

$212,894

$346,043

$218,545

TOTAL

$3,223,268

$699,964 $111,488

$283,479

$292,887

$980,269

$5,591,355

1. The potential amounts payable for the short term cash performance bonuses are determined 
at the beginning of the year and are earned based upon the performance criteria for the year. The 
short term bonus for Mr Hellers is based on specific performance targets for nQueue Billback LLC.
2. For Mr James this represents a redundancy termination payment. For Mr Linton this represents 
sales commission of $26,187 and a car park allowance of $2,243. For Mr Boland this represents a 
car park allowance. For Mr Hellers this represents a contribution to life and medical insurance..
3. Mr Armstrong (45,946 shares), Mr Hagglund (41,216 shares), Mr James (5,405 shares), Mr 
Zlotnick (27,027 shares), Mr Coventry, (7,568 shares), Mr Dixon (45,946 shares), Mr Linton (5,405 
shares) and Mr Boland (7,568 shares) are participants in the 2010 performance share plan. The 
date of grant for each of these participants was 1 January 2010. The value of the long term 
incentive is the fair value using a model that adopts the Monte Carlo simulation approach allocated 
over each year of the 3 year performance period. If the performance criteria are met, then the 
shares are released at no consideration. The fair value of the performance shares at grant date  
was $1.48. The performance shares are exercisable on 31 December 2012 at zero cents. The fair 
value of performance shares which vested and were forfeited during the financial year are set out in 
the table below.  
4. Mr Rabie is a participant in the share appreciation plan. 357,873 rights were issued under the 
plan on 1 January 2010. The value of the rights was $0.489 determined using a model that  
adapts the Monte Carlo simulation approach to determine the value as at hurdle dates.  

The fair value of appreciation rights which vested and were forfeited during the financial year  
are set out in the table below.
5. Employment ended on 31 Decmeber 2010.
6. The amount is calculated based on the difference between the company share price at vesting 
and the share price at date of issue spread over the three year performance period. The share based 
remuneration earned by Mr Rabie relative to share price movement is as follows:

Share based remuneration

Share price movements

2008

2009

2010

$34,088

$661,843

$980,269

  -24%

   +75%

   +27%

7. To the extent that any of the above are directors of any wholly owned subsidiaries of the Company 
no additional remuneration is paid.
8. No options were granted to any person during the year as part of their remuneration. No options 
vested during the financial year. All options issued in previous years were fully vested in prior years. No 
options were exercised during 2010.

15

 
 
Remuneration Report continued 
(Audited)

Remuneration 2010 continued

Percentage 
of total 
remuneration 
that is 
performance 
related

Percentage 
of available 
bonus which 
vested in the 
year

Percentage 
of available 
bonus which 
was forfeited 
during the year

No of 
performance 
shares 
vested in 
2010

Value of 
Performance 
shares 
vested in 
2010

Value of 
Performance 
shares 
forfeited in 
2010

Value of 
Appreciation 
rights vested 
in 2010

Value of 
Appreciation 
rights 
forfeited in 
2010

n/a

n/a

6%

n/a

6%

6%

0%

6%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

$497,585

n/a

n/a

58,656 

$72,990

51,324 

$63,867

0%

0%

15,482

$18,801

$8,836

27,018 

$33,621

67%

7,332

$9,124

6%

0%

56,823

$70,710

0

$0

50%

7,332

$9,124

0%

0%

n/a

n/a

n/a

n/a

0%

0%

0%

0%

0%

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

223,967

$278,237

$8,836

$497,585

n/a

n/a

$0 

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a

$0

Directors

John Thame

Greg Wilkinson

Clive Rabie

Ian Ferrier

Executives

Brian Armstrong

Chris Hagglund

Paul James

Myron Zlotnick

Brian Coventry

Gavin Dixon

Grant Linton

Nigel Boland

Richard Hellers

Russel Scott

TOTAL

0%

0%

66%

0%

31%

29%

15%

24%

10%

29%

14%

12%

31%

0%

n/a

n/a

94%

n/a

94%

94%

100%

94%

33%

94%

100%

50%

100%

0%

16

 
directors' Report continued 

Indemnification of Directors and Officers and Auditors

During the financial year, the Company paid a premium in respect of a contract insuring the directors of the Company (as named 
above), the Company Secretary and all executive officers of the Company, and of any related body corporate, against a liability 
incurred as a director, secretary or executive officer to the extent permitted by the Corporations Act 2001. The contract of insurance 
prohibits disclosure of the nature of the liability and the amount of the premium.

In addition, Rule 12 of the Company’s constitution obliges the Company to indemnify on a full indemnity basis and to the full extent 
permitted by law, every director, officer or former officer for all losses or liabilities incurred by the person as an officer. This obligation 
continues after the person has ceased to be a director or an officer of the Company or a related body corporate, but operates only 
to the extent that the loss or liability is not covered by insurance.

The Company has not otherwise, during or since the financial year, indemnified or agreed to indemnify an officer or auditor of the 
Company, or any related body corporate, against a liability incurred as an officer or auditor.

Directors’ Meetings

The following table sets out the number of directors’ meetings held during the financial year and the number of meetings attended 
by each director. 

Directors

Board

Audit & Risk Committee

Remuneration Committee

Reckon Limited – Attendance Tables

Meetings

A

10

10

10

10

B

10

9

9

10

A

2

2

2

n/a

B

2

2

2

n/a

A

2

2

n/a

n/a

B

2

2

n/a

n/a

Key:	A	–	number	of	meetings	eligible	to	attend;	B	-	number	of	meetings	attended

JM Thame

I Ferrier

GJ Wilkinson

C Rabie

Non-Audit fees

Details of the non-audit services can be found in Note 4 to the financial statements.

The directors are satisfied that the provision of non-audit services, during the year, by the auditor (or by another person or firm on 
the auditor’s behalf) is compatible with the general standard of independence for auditors imposed by the Corporations Act 2001.

The directors are of the opinion that the services as disclosed in Note 4 to the financial statements do not compromise the external 
auditor’s independence, based on advice received from the Audit & Risk Committee, for the following reasons:

•		 	all	non-audit	services	have	been	reviewed	and	approved	to	ensure	that	they	do	not	impact	the	integrity	and	objectivity	of

the auditor, and

•		 	none	of	the	services	undermine	the	general	principles	relating	to	auditor	independence	as	set	out	in	Code	of	Conduct

APES 110 Code of Ethics for Professional Accountants issued by the Accounting Professional & Ethical Standards Board, 
including reviewing or auditing the auditor’s own work, acting in a management or decision-making capacity for the 
Company, acting as advocate for the company or jointly sharing economic risks and rewards.

On behalf of the directors

Mr J Thame 
Chairman 
Sydney, 28 March 2012.

17

	
	
  
Corporate Governance Report 

The Company is committed to a system of relationships, 
policies and processes which align with the ASX Corporate 
Governance Principles and Recommendations, 2nd Edition 
(“the ASX Governance Principles”) and the recent 2010 
Amendments. It is a priority of the Board to ensure the 
Company’s governance framework and support processes 
uphold these principles. 

The Board is of the opinion that the Company’s existing 
policies and processes effectively achieve the objectives of 
the relevant Recommendations. The few departures from 
the Recommendations in the ASX Governance Principles are 
generally justified on the basis that the formal requirements 
of the Recommendations are not applicable to the size of the 
Company and the resources available. Where appropriate, the 
Board seeks opportunities to adopt these Recommendations 
to suit the circumstances of the Company and continue to 
improve the Company’s governance policies and processes.  

The Board’s Corporate Governance policies can be viewed on 
the company website www.reckon.com.au/Investor-Relations         

1. Management and Oversight

The Company is governed on behalf of the shareholders by 
its board of directors who in turn oversee the Company’s 
management team. The responsibilities and duties of the 
Board are set out in the Constitution. The Board is responsible 
for ensuring appropriate risk management, accountability and 
control mechanisms. The Board also provides advice and 
input into development of the businesses generally, overall 
corporate strategy, performance objectives, and appointment 
of senior executives. The Board monitors and reviews 
the performance of the Company, financial reporting and 
implementation of strategy. The Board approves the annual 
budget, material capital expenditure and large acquisitions.

The Company has adopted each of the Recommendations 
relating to Principle 1 of the ASX Governance Principles, 
except for the requirement in Recommendation 1.1, only to 
the extent that there is no formal charter. The Board is of the 
opinion, given the relatively small size of the composition of 
the board, the relatively flat structure of management, the size 
of the management team and open and frequent channels of 
communication between management and the Board, that 
there is adequate definition and understanding of the functions 
and responsibilities of the board and management. The 
Board maintains sufficiently close oversight of operations and 
has close input to material decisions to ensure compliance 
with principles of good corporate governance. The Board 
recognises that with the growth and evolution of the 
Company, it is important to review the division of matters and 
responsibilities reserved to the Board.

The Board is able to efficiently deal with issues which, in other 
larger enterprises, may normally be delegated to committees 

18

because of the size of the Company and the management 
team. The Audit & Risk Committee and Remuneration 
Committee are the only committees of the Board.

The Company undertakes an annual performance evaluation 
of key management personnel. The nature of the review 
process is as follows:

•		In	the	case	of	key	management	personnel	other	than	head	

of divisions the review process is managed and administered 
by the Group Human Resources Manager. It generally 
involves a 360 degree feedback review in which selected 
peers and reporting staff assess the performance of relevant 
executives and managers according to a set of questions 
benchmarked against key performance indicators. The 
process also includes a series of reviews with the Divisional 
CEO’s in which the 360 degree feedback review is discussed 
with the relevant executive or manager and remedial steps 
and coaching, if applicable, are implemented. There may be 
further additional reviews undertaken through the year  
if necessary.

•		In	the	case	of	head	of	divisions	and	head	office	management	
(CFO, General Counsel and Company Secretary) the review 
process is managed and administered by the Group Chief 
Executive Officer. The review involves a one-on-one interview 
in which performance against key performance indicators is 
assessed and discussed and feedback from peers (where 
relevant) is reviewed. Where necessary remedial steps are 
identified and coaching is implemented. There may be 
additional reviews undertaken through the year if necessary.

In addition, a portion of remuneration for key management 
personnel is tied into the financial performance of the Company 
as set out in more detail in the Remuneration Report. 
Performance evaluation for key management personnel was 
undertaken in 2011 and it was in accordance with the processes 
disclosed in this report.

The independent non-executive directors also generally 
informally monitor and review the ongoing performance of  
senior executives.

The Group Human Resources Manager is also responsible for 
managing and administering an induction process for newly 
appointed senior executives. In addition the Group CEO and 
divisional CEO’s undertake a rigorous process of briefing new 
senior executives.

2. The Board

At present, the Board comprises four members: John Thame, Ian 
Ferrier, Greg Wilkinson and Clive Rabie. Mr Thame is Chairman 
of the Board and he, together with Mr Ferrier, are independent 
non-executive directors. Further details of the directors, including a 
summary of their skills and experience and period of office, are set 
out in the Directors’ Report.

The Company has adopted each of the Recommendations relating 
to Principle 2 of the ASX Governance Principles, except for the 
requirement in Recommendation 2.1 and 2.4 due to the size 
and circumstances of the Board. However in the opinion of the 
Board, the existing structure and processes are appropriate for the 
Company and still meet the objectives of the Recommendations 
and Principle 2. While there is not strictly an independent majority 
in the sense described in Recommendation 2.1, as there are only 
four directors, the non-executive directors ensure that all issues 
that come before the Board are considered in an impartial manner 
and from a variety of perspectives and meet the objectives of 
Recommendation 2.1. Mr Wilkinson, although still a substantial 
shareholder, has occupied a non-executive position for more 
than three years since he resigned from the management of the 
Company. The Chairman, who is independent, has a casting vote 
where necessary. The independent non-executive directors oversee 
the nomination of any potential directors.

The criteria for directorship and the election process are set out 
in the Company’s constitution. The size of the Board dictates that 
there is no efficiency obtained in establishing a formal nomination 
committee. Accordingly, the Company departs from this requirement 
in Recommendation 2.4. 

The directors periodically review the composition of the Board to 
ensure that members have the desired breadth of experience, skills 
and expertise to govern the Company effectively. When considering 
nominees for any future candidates for the Board, the directors will 
take appropriate steps to ensure that it considers a broad range 
of candidates to ensure that the Company has the benefit of the 
appropriate mix of experience, skills and diversity in its decision 
making for the best interests of the Company as a whole. 

Directors are entitled to seek independent professional advice at the 
Company’s expense to assist them in fulfilling their duties in order to 
comply with all applicable laws and regulations. There is no formal 
procedure for the Board to agree when to take independent advice 
at the expense of the Company, but given the size of the Board 
there is no efficiency to be obtained in formalising this process. The 
independent non-executive directors exercise their judgment to call 
for such advice when they deem appropriate. The Chairman also 
has frequent contact with internal legal counsel to assess the need 
for external advice.

The Board met ten times during 2011. The details of attendance 
at these meetings are set out in the Directors’ Report. The 
independent non-executive directors monitor and review the ongoing 

performance of the executive directors and key executives. The 
independent non-executive directors occasionally meet informally 
without management being present to generally discuss the affairs of 
the Company and the overall performance of key executives.

The independent non-executive directors are subject to the 
Company’s constitution and their continuity of tenure is dependent 
on re-election by shareholders in accordance with the constitution.

Any decision regarding the appointment of new directors is taken 
cognisant of the need to appoint someone who, taking into account 
the mix of skills, experience and perspective of the other directors, 
is appropriately qualified and as far as possible familiar with the 
Company’s market sector.

While there is no formal induction process in place, the Chairman, 
Deputy Chairman and Group CEO undertake a rigorous process of 
briefing new board members.

Given the size of the Company there is also direct informal 
communication on a regular basis between the Chairman and the 
Company Secretary on governance matters.

3. Ethical and Responsible Decision Making

The Company’s governance policies and processes incorporate 
all the Recommendations relating to Principle 3 of the ASX 
Governance Principles.

The Board’s policy is that the Company, the directors and 
employees in addition to their legal obligations must maintain 
high ethical standards in their dealings with the public and other 
members of the industry.

The Company’s Human Resources Policy and Procedures, 
binding on all employees, also collectively embraces the substance 
of the ASX Governance Principles in a Code of Conduct, including 
expectations regarding behaviour in the workplace, disciplinary 
processes, grievance processes, discrimination and harassment, 
occupational health and safety, ethical business practices, conflict 
of interest and corporate opportunity.

The Company is committed to training employees and maintain-
ing employees’ relevant technical expertise and understanding 
of their ethical and legal obligations, for example by way of trade 
practices training from time to time for relevant staff.

The Company recognises that diversity and inclusiveness is a 
critical aspect of effective management of its people and their 
contributions to the success of the Company. This diversity 
is reflected in the differences in gender, race, age, culture, 
education, family or carer status, religion and disability which 
is found across the Company, its employees, consultants, 
contractors and visitors.

The Company created a profile of executive, management and 
employees to benchmark the the current status of diversity, 
as to gender, in the Company as at December 2011. Women 

19

Corporate Governance Report continued 

represent 29% of the employees in the Company. There are 
no female members of the Board or female senior executive 
managers. 

To promote the objectives of diversity in the Company, 
particularly as to gender, the Board has set the following key 
measurable objectives and KPIs:

1.   To achieve greater representation of females in the Reckon 
Group, particularly in technical and supervisor/manager 
roles. 

2.   To review policies and internal procedures to ensure they 

provide equitable, fair and flexible work practices, including 
consistency with the Company’s commitment to diversity,  
particularly gender diversity, in the organisation.

3.   To implement training (in-house or external where relevant) 
to support a culture of diversity, for example: appropriate 
behaviour, harassment etc.

4.   Development of a mentoring/succession program for all 

employees to encourage females to remain in the business. 

The Company’s performance against these objectives will be 
measured annually by measuring the percentage increase of 
females in technical roles, with the objective of achieving a 5% 
increase by December 2012.

The Company’s Diversity & Inclusion Policy Statement as 
approved by the Board on 15 December 2011 is published on 
the Company’s website.

objectives of Principle 4 and that the Company has fully adopted 
Recommendation 4.2.

Deloitte Touche Tohmatsu, the Company’s auditors, report directly 
to the Audit & Risk Committee on the appropriateness of the 
Company’s internal accounting policies and practices. The Board 
reviews the adequacy of existing external audit arrangements each 
year, with particular emphasis on the scope and quality of the audit. 
The Audit & Risk Committee provides written advice to the Board 
on the standard of independence of the auditors in light of any  
non-audit services during 2011 and which is reported in the 
Directors' Report.

At each Audit & Risk Committee meeting, the independent non-
executive directors meet separately with the auditors without 
management being present to review any concerns that the 
auditors may have regarding the financial management of the 
Company.

The Audit & Risk Committee met twice during 2011. The Audit 
& Risk Committee reports back to the Board after each Audit 
& Risk Committee meeting. The details of attendance at these 
meetings are set out in the Directors’ Report. The Board is aware 
of its obligations to ensure the appropriate selection and rotation of 
external auditors and the external audit engagement partners and 
closely monitors and reviews the engagement of the Company’s 
external auditors.

4. Integrity in Financial Reporting

5. Timely and Balanced Disclosure

The Board assumes the responsibility to ensure the integrity of 
the Company’s financial reporting and has established the Audit & 
Risk Committee to focus on the issues relating to the integrity of 
the financial reporting of the Company and oversight and review 
of the Company’s risk management. The terms of reference for 
the Audit & Risk Committee, to review and monitor all financial, 
risk management and compliance policies, were formalised in a 
Charter in 2003 to meet the requirements of the ASX Governance 
Principles. The Audit & Risk Committee consists of John Thame 
and Ian Ferrier, independent, non-executive directors, as well as 
the non-executive director Greg Wilkinson, to ensure independent 
review of financial reporting over and above formal audit processes. 
Details of their experience and qualifications are set out in the 
Directors’ Report.

The Audit & Risk Committee also meets informally to discuss 
matters including risk management and reporting.

With the appointment of Greg Wilkinson to the Audit & Risk 
Committee in February 2010, the Board is of the opinion that the 
structure of the Committee, together with its considerable technical 
expertise in the market sector of the Company and financial 
literacy, enables it to discharge it functions effectively and meet the 

20

The Company has adopted each of the Recommendations 
relating to Principle 5 of the ASX Governance Principles. 
The Board remains conscious of the Company’s disclosure 
obligations under the Corporations Act, the ASX listing rules 
and the ASIC guidance principles. These obligations are 
reflected in the Continuous Disclosure Policy. All required 
disclosures are also made in accordance with the Continuous 
Disclosure policy which is accessible to the public at the 
Company website. A review of operations and commentary on 
the financial results is provided in the Directors' Report and the 
Financial Report.

6. Rights of Shareholders

The Board is conscious of the requirements of Principle 6 
of the ASX Governance Principles and takes into account 
the rights and needs of shareholders to balanced and 
understandable information about the Company and acts in 
accordance with this Principle. The Company communicates 
with shareholders through its ASX disclosures to the market. 

The Company also communicates with shareholders through 
the posting of statutory notices to shareholders and at the 
general and special meetings of the Company. The Company 
keeps recent announcements and general Company 
information on its web site with a dedicated investor relations 
section which is accessible to the public. The web site 
contains a link to the ASX web site for older announcements. 
Given the size and circumstances of the Company, there is 
no formally documented communications strategy, and in this 
respect the Company has not adopted Recommendation 6.1.

The Company’s auditor attends the Annual General Meeting 
and is available to answer shareholder questions about the 
conduct of the audit and the preparation and content of the 
Auditor’s Report at the meeting.

7. Recognise and Manage Risk

As stated above in paragraph 1, the Board is responsible for 
ensuring appropriate risk management, accountability, and 
control mechanisms. It constantly monitors the operational 
and financial aspects and material risks of the Company’s 
activities and, through the Audit & Risk Committee, considers 
the recommendations and advice of the auditors and other 
external advisers on the operational and financial risks that 
face the Company. The Group CEO and Group CFO monitor 
and review the financial performance of the Company and 
monitor any potential risk virtually on a daily basis. The Board 
has received assurance from the CEO and the CFO that the 
S295A Declaration provided in the Financial Report is founded 
on a sound system of risk management and internal control 
and that the system is operating effectively in all material 
respects in relation to financial reporting risks. The Board is of 
the opinion that there is substantial compliance with the ASX 
Governance Principle 7 although Recommendations 7.1 and 
7.2 have not yet been fully adopted.

As described above, the size of the Company and the 
management team enables the Board to have effective 
oversight of the overall risk management of the Company. In 
the Board’s opinion, especially with the existence of an Audit 
& Risk Committee, there is no efficiency for the Company to 
establish a separate risk management committee.

The Board is provided with a declaration from the Group CEO 
and the Group CFO under section 295A of the Corporations 
Act, that due consideration is given to budgets, cash flows, 
realisation of current assets, continuity of terms of trade, and 
consideration of contingencies in the day to day operations 
of the Company and in the monthly management financial 
reporting and statutory reporting of the Company.

At present the nature of operations and scope of the 
business is reasonably well established and understood 
by management and the Board. The decision making 
and reporting processes in the Company incorporate an 

assessment of the relevant material risks, for example in the 
planning, budget, HR, product development, R&D, legal and 
compliance activities and, where relevant, any material risk 
issues are reported to and considered by the Board. The 
planning and budget process involves both the executive and 
senior management, which means all of these employees have 
a more than adequate understanding of the issues, activities 
and opportunities across the Company. In turn this enables 
them to manage operational, planning, strategic and risk 
issues in the Company. In addition, the Company regularly 
conducts reviews of the material risks in the context of the 
annual insurance renewals and, in relation to acquisitions 
through due diligence. Relevant risk factors are included in the 
various management and financial reports to the Board and 
are then considered by the Board. The reporting, identification 
and management of risk are now effectively a standing board 
agenda item.

Due to the effectiveness of the existing processes and the size 
of the business, business risk management systems, policies 
and procedures have not been comprehensively formalised. 
With a view to fully adopting Recommendations 7.1 and 
7.2, the Company’s risk management systems, policies and 
processes are under consideration to be formalised and 
documented, if necessary.

8. Remunerate Fairly and Responsibly

The Company remunerates directors and key executives 
in accordance with the aspirations set out in ASX 
Governance Principle 8. Accordingly, the Board has adopted 
a remuneration policy designed to attract and maintain 
talented and motivated directors and senior employees so 
as to encourage enhanced performance of the Company. 
There is a clear relationship between performance and 
remuneration and a desire to strike the correct balance 
between the various components making up remuneration. 
The Remuneration Committee consists of the independent, 
non-executive directors, John Thame and Ian Ferrier. Details of 
their experience and qualification are set out in the Directors’ 
Report. The Remuneration Committee ensures independent 
review of financial reporting over and above formal audit 
processes. The Remuneration Committee supervises 
the development and implementation of the Company’s 
remuneration policy including the operation of option plans, 
and reviews the performance of the executive directors 
and senior executives. There is no formal charter for the 
Remuneration Committee, but it does fix policy and reward in 
accordance with ASX Governance Principle 8. The full detail of 
the policy and remuneration is contained in the Remuneration 
Report.The Remuneration Committee met twice during 2011. 
The details of attendance at these meetings are set out in the 
Directors’ Report.

21

Deloitte Touche Tohmatsu 
ABN 74 490 121 060

Grosvenor Place 
225 George Street 
Sydney  NSW  2000 
PO Box N250 Grosvenor Place 
Sydney NSW 1220 Australia

DX 10307SSE 
Tel: +61 (0) 2 9322 7000 
Fax: +61 (0) 2 9322 7001 
www.deloitte.com.au

28 March 2012 

The Board of Directors
Reckon Limited
Level 12
65 Berry Street

North Sydney  NSW  2060

Dear Board Members

RECKON LIMITED

In accordance with section 307C of the Corporations Act 2001, I am pleased to 
provide the following declaration of independence to the directors of Reckon Limited.

As lead audit partner for the audit of the financial statements of Reckon Limited 
for the financial year ended 31 December 2011, I declare that to the best of my 
knowledge and belief, there have been no contraventions of:

(i) 

 the auditor independence requirements of the Corporations Act 2001 in relation to 
the audit; and

(ii)  any applicable code of professional conduct in relation to the audit. 

Yours sincerely

DELOITTE TOUCHE TOHMATSU

Michael Kaplan 
Partner 
Chartered Accountants

Liability limited by a scheme approved under Professional Standards Legislation. 

Member of Deloitte Touche Tohmatsu Limited 

22

 
Deloitte Touche Tohmatsu 
ABN 74 490 121 060

Grosvenor Place 
225 George Street 
Sydney  NSW  2000 
PO Box N250 Grosvenor Place 
Sydney NSW 1220 Australia

DX 10307SSE 
Tel: +61 (0) 2 9322 7000 
Fax: +61 (0) 2 9322 7001 
www.deloitte.com.au

independent Auditor’s Report to 
the Members of Reckon Limited

Report on the Financial Report 

We have audited the accompanying financial report of Reckon Limited, which comprises 
the consolidated statement of financial position as at 31 December 2011, the consolidated 
statement of comprehensive income, the consolidated statement of cash flows and the 
consolidated statement of changes in equity for the year ended on that date, notes comprising a 
summary of significant accounting policies and other explanatory information, and the directors’ 
declaration of the consolidated entity comprising the company and the entities it controlled at the 
year’s end or from time to time during the financial year as set out on pages 25 to 64. 

Directors’ Responsibility for the Financial Report

The directors of the company are responsible for the preparation of the financial report that gives a 
true and fair view in accordance with Australian Accounting Standards and the Corporations Act 2001 
and for such internal control as the directors determine is necessary to enable the preparation of the 
financial report that is free from material misstatement, whether due to fraud or error. In Note 1, the 
directors also state, in accordance with Accounting Standard AASB 101 Presentation of Financial 
Statements, that the financial statements comply with International Financial Reporting Standards.

Auditor’s Responsibility

Our responsibility is to express an opinion on the financial report based on our audit. We conducted 
our audit in accordance with Australian Auditing Standards. Those standards require that we comply 
with relevant ethical requirements relating to audit engagements and plan and perform the audit to 
obtain reasonable assurance whether the financial report is free from material misstatement.  

An audit involves performing procedures to obtain audit evidence about the amounts and 
disclosures in the financial report. The procedures selected depend on the auditor’s judgement, 
including the assessment of the risks of material misstatement of the financial report, whether due 
to fraud or error. In making those risk assessments, the auditor considers internal control, relevant 
to the entity’s preparation of the financial report that gives a true and fair view, in order to design 
audit procedures that are appropriate in the circumstances, but not for the purpose of expressing 
an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the 
appropriateness of accounting policies used and the reasonableness of accounting estimates made 
by the directors, as well as evaluating the overall presentation of the financial report.

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis 
for our audit opinion.

Liability limited by a scheme approved under Professional Standards Legislation. 

Member of Deloitte Touche Tohmatsu Limited 

23

Auditor's Report continued 

Auditor’s Independence Declaration

In conducting our audit, we have complied with the independence requirements of the 
Corporations Act 2001. We confirm that the independence declaration required by the 
Corporations Act 2001, which has been given to the directors of Reckon Limited, would be in 
the same terms if given to the directors as at the time of this auditor’s report. 

Opinion

In our opinion:

(a)  the financial report of Reckon Limited is in accordance with the Corporations Act 2001, 
including:

(i)   giving a true and fair view of the consolidated entity’s financial position as at 31 
December 2011 and of its performance for the year ended on that date; and

(ii)  complying with Australian Accounting Standards and the Corporations Regulations 

2001; and

(b)  the financial statements also comply with International Financial Reporting Standards as 
disclosed in Note 1.

Report on the Remuneration Report 

We have audited the Remuneration Report included in pages 10 to 16 of the directors’ report 
for the year ended 31 December 2011. The directors of the company are responsible for the 
preparation and presentation of the Remuneration Report in accordance with section 300A of 
the Corporations Act 2001. Our responsibility is to express an opinion on the Remuneration 
Report, based on our audit conducted in accordance with Australian Auditing Standards.

Opinion

In our opinion, the Remuneration Report of Reckon Limited for the year ended 31 December 
2011, complies with section 300A of the Corporations Act 2001. 

DELOITTE TOUCHE TOHMATSU 

Michael Kaplan
Partner
Chartered Accountants
Sydney, 28 March 2012

24

 
 
 
 
financial Report

Directors’ Declaration

The Directors of the company declare that:

1.   the financial statements and notes as set out on pages 26 to 64, are in 

accordance with the Corporations Act 2001, and: 

•	 comply	with	Accounting	Standards;	and

•	

•	

	comply	with	International	Financial	Reporting	Standards,	as	stated	in	Note	1	to	the	
financial statements; and

	give	a	true	and	fair	view	of	the	financial	position	as	at	31	December	2011	and	of	
the performance for the year ended on that date of the consolidated group;

2.  the Chief Executive Officer and the Chief Finance Officer have each declared that:

•	

•	

	the	financial	records	of	the	company	for	the	financial	year	have	been	properly	
maintained in accordance with s 286 of the Corporations Act 2001;

	the	financial	statements	and	notes	for	the	financial	year	comply	with	the	
Accounting Standards, and

•	

the	financial	statements	and	notes	for	the	financial	year	give	a	true	and	fair	view;

3.   in the Directors’ opinion there are reasonable grounds to believe that the company 

will be able to pay its debts as and when they become due and payable.

This declaration is made in accordance with a resolution of the Board of Directors 
pursuant to Section 295(5) of the Corporations Act 2001. 

On behalf of the Directors

Mr J Thame
Chairman
Sydney, 28 March 2012 

25

Consolidated income statement 

for the year ended 31 December 2011

Continuing operations

Revenue 

Product and selling costs

Royalties

Employee benefits expenses

Share-based payments expenses

Marketing expenses

Premises and establishment expenses

Depreciation and amortisation of other non-current assets

Telecommunications

Legal and professional expenses

Finance costs

Other expenses 

Net costs associated with premises relocation – consolidation of Business and 
Professional Divisions into North Sydney premises

Profit before income tax 

Income tax expense

Profit for the year

Profit attributable to:

Owners of the parent

Non-controlling interest

Earnings per share

Basic Earnings per Share

Diluted Earnings per Share

Alternative earnings per share (excluding after tax effect of relocation cost)

Basic Earnings per Share

Diluted Earnings per Share

Consolidated

2011

$’000

2010

$’000

Note

2

91,272

90,273

(14,617)

(14,588)

(4,783)

(4,786)

(27,349)

(27,461)

(702)

(2,197)

(2,261)

(8,552)

(958)

(707)

(168)

(1,300)

(2,471)

(2,685)

(7,769)

(920)

(981)

(161)

(4,397)

(4,752)

2

3

(2,352)

-

22,229

(5,536)

22,399

(5,151)

16,693

17,248

21

16,062

16,478

631

770

16,693

17,248

Cents

12.1

12.0

Cents

13.4

13.3

Cents

12.4

12.4

Cents

12.4

12.4

22

22

22

22

The above consolidated income statement should be read in conjunction with the accompanying notes.

26

Consolidated statement of Comprehensive income 

for the year ended 31 December 2011

Profit for the year 

Other comprehensive income 

Fair value adjustment of financial assets

Exchange difference on translation of foreign operations

Consolidated

2011

$’000

2010

$’000

Note

16,693

17,248

20

20

(1,067)

(12)

15,614

-

(294)

16,954

Prior year exchange differences on translation of foreign operations (relating to goodwill)

20

(863)

-

Total comprehensive income attributable to:

Owners of the parent

Non-controlling interest

14,751

16,954

14,120

16,184

631

770

14,751

16,954

The above consolidated statement of comprehensive income should be read in conjunction with the accompanying notes.

27

Consolidated statement of financial Position 

as at 31 December 2011

Consolidated

ASSETS

Current Assets

Cash and cash equivalents

Trade and other receivables

Inventories

Other assets

Total Current Assets

Non-Current Assets

Receivables

Financial assets

Property, plant and equipment

Deferred tax assets

Intangible assets

Total Non-Current Assets

Total Assets

LIABILITIES

Current Liabilities

Trade and other payables

Borrowings

Current tax payables

Provisions

Deferred revenue

Deferred rent contribution 

Total Current Liabilities

Non-Current Liabilities

Deferred tax liabilities

Provisions

Deferred rent contribution

Total Non-Current Liabilities

Total Liabilities

Net Assets

Equity

Issued capital

Reserves

Retained earnings

Equity attributable to owners of the parent

Non-controlling interest

Total Equity

Note

27

6

5

7

6

8

9

10

11

12

13

14

16

14

19

20

21

28

2011

$’000

4,703

6,730

1,181

1,763

14,377

777

6,257

3,401

86

45,966

56,487

70,864

5,470

-

2,365

3,502

6,287

8

17,632

1,089

1,641

6

2,736

20,368

50,496

15,752

(2,080)

36,621

50,293

203

50,496

2010

$’000

8,095

6,756

831

1,320

17,002

236

56

3,760

56

46,438

50,546

67,548

5,838

2

920

2,007

5,742

233

14,742

1,607

1,337

721

3,665

18,407

49,141

18,048

(63)

31,156

49,141

-

49,141

The above consolidated statement of financial position should be read in conjunction with the accompanying notes.

28

 
Consolidated statement of Changes in Equity   

for the year ended 31 December 2011

Consolidated

Issued 
capital

Foreign 
currency 
translation 
reserve

Share-
based 
payments 
reserve

AFS asset 
revaluation 
reserve 

Retained 
earnings

Attributable 
to owners 
of the 
parent

Non-
controlling 
interest

Total

$’000

$’000

$’000

$’000

$’000

$’000

$’000

$'000

Balance at 1 January 2011

18,048

(694)

631

Profit for the year

Other comprehensive income:

Fair value adjustment of financial assets

Exchange differences on translation of 
foreign operations 

Prior year exchange differences on 
translation of foreign operations

Total comprehensive income 

Share based payments expense

Share buyback

Dividends paid

Treasury shares vested/lapsed

Treasury shares acquired

Contributions of equity, net of 
transaction costs

-

-

-

-

-

-

-

(1,366)

-

450

(1,389)

9

-

-

(12)

(12)

(863)

(875)

-

-

-

-

-

-

-

-

-

-

-

-

375

-

-

(450)

-

-

-

-

31,156

16,062

(1,067)

-

-

-

49,141

16,062

(1,067)

(12)

-

49,141

631

16,693

-

-

(1,067)

(12)

(1,067)

16,062

14,983

631

15,614

-

-

(863)

-

(863)

(1,067)

16,062

14,120

631

14,751

-

-

-

-

-

-

-

-

375

(1,366)

-

-

375

(1,366)

(10,597)

(10,597)

(428)

(11,025)

-

-

-

-

(1,389)

9

-

-

-

-

(1,389)

9

Balance at 31 December 2011

15,752

(1,569)

556

(1,067)

36,621

50,293

203

50,496

Balance at 1 January 2010

18,037

Profit for the year

Other comprehensive income:

Exchange differences on translation  
of foreign operations 

Total comprehensive income for the year

Share based payments expense

Dividends paid

Treasury shares vested/lapsed

Transfer to share capital

Treasury shares acquired

Contributions of equity, net of 
transaction costs

-

-

-

-

-

314

18

(370)

49

(400)

-

(294)

(294)

-

-

-

-

-

-

639

-

-

-

324

-

(314)

(18)

-

-

-

-

-

-

-

-

-

-

-

-

24,625

16,478

42,901

16,478

374

770

43,275

17,248

-

(294)

-

(294)

16,478

16,184

770

16,954

-

324

-

324

(9,947)

(9,947)

(1,144)

(11,091)

-

-

-

-

-

-

(370)

49

Balance at 31 December 2010

18,048

(694)

631

-

31,156

49,141

The above consolidated statement of changes in equity should be read in conjunction with the accompanying notes.

-

-

-

-

-

-

-

(370)

49

49,141

29

 
Consolidated statement of Cash flows

for the year ended 31 December 2011

Consolidated

Inflows/(Outflows)

Note

Cash Flows From Operating Activities

Receipts from customers

Payments to suppliers and employees

Dividends received

Interest received

Interest paid

Income taxes paid

Net cash inflow from operating activities

27(b)

Cash Flows From Investing Activities

Payments for purchase of intellectual property

Payment for capitalised development costs 

Payment for property, plant and equipment

Payment for investment

Proceeds/(payments) for security deposits 

Net cash outflow from investing activities

Cash Flows From Financing Activities

Proceeds from issues of equity securities

Proceeds from/(repayment of) borrowings

Payment for share buyback

Payment for treasury shares

Dividends paid to owners of the parent

Non-controlling interest dividends paid

Net cash outflow from financing activities

Net Increase/(Decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the financial year

Effects of exchange rate changes on cash and cash equivalents

Cash and cash equivalents at the end of the financial year

27(a)

2011

$’000

99,864

 (68,724)

280

206

(168)

(4,639)

26,819

(35)

(7,350)

(1,756)

(7,268)

-

(16,409)

9

(2)

(1,366)

(1,389)

(10,597)

(428)

(13,773)

(3,363)

8,095

(29)

4,703

2010

$’000

101,523

 (68,461)

-

158

(161)

(4,879)

28,180

(61)

(7,568)

(1,387)

-

8

(9,008)

49

(2,396)

-

(370)

(9,947)

(763)

(13,427)

5,745

2,350

-

8,095

The above consolidated statement of cash flows should be read in conjunction with the accompanying notes.

30

 
 
Notes to the financial statements 

for the year ended 31 December 2011

1  Summary of Significant Accounting Policies 

The principal accounting policies adopted in the preparation of 
the financial report are set out below. Unless otherwise stated, 
the accounting policies adopted are consistent with those of the 
previous year. The financial report includes the consolidated entity 
consisting of Reckon Limited and its subsidiaries.

Basis of preparation
This general purpose financial report has been prepared 
in accordance with Australian Accounting Standards and 
Interpretations and the Corporations Act 2001, and complies with 
the other requirements of the law.

Australian Accounting Standards include Australian equivalents to 
International Financial Reporting Standards (AIFRS). Compliance 
with AIFRS ensures that the consolidated financial statements 
and notes of Reckon Limited, comply with International Financial 
Reporting Standards (IFRSs).

The financial statements were authorised for issue by the directors 
on 28 March 2012.

The financial report has been prepared in accordance with the 
historical cost convention, except for the revaluation of certain non-
current assets and financial instruments.

Significant Accounting Policies

(a)  Trade Payables 
These amounts represent liabilities for goods and services 
provided to the consolidated entity prior to the end of the financial 
year and which are unpaid. These amounts are unsecured and are 
usually paid within 30 days of the month of recognition. 

(b)  Acquisition of Assets 
Assets acquired are recorded at the cost of acquisition, being 
the fair value of the purchase consideration determined as at the 
date of acquisition. Where equity instruments are issued in an 
acquisition, the value of the instruments is the fair value on the 
acquisition date. Acquisition related costs are recognised in the 
profit or loss as incurred.

In the event that settlement of all or part of the consideration 
given in the acquisition of an asset is deferred, the fair value of 
the purchase consideration is determined by discounting the 
amounts payable in the future to their present value as at the date 
of acquisition. However, where the deferred component is subject 
to certain criteria being met, the amount deferred is recognised 
based on an estimate where it is probable that the relevant criteria 
will be met. If the amount is not probable or cannot be reliably 
measured, no amount is recognised.

(c)  Depreciation and Amortisation
Depreciation is provided on plant and equipment. Depreciation 
is calculated on a straight-line basis. Leasehold improvements 
are amortised over the period of the lease or the estimated useful 

life, whichever is the shorter, using the straight-line method. The 
following estimated useful lives are used in the calculation of 
depreciation and amortisation: 
Plant and equipment   
Leasehold improvements 

3 - 5 years 
3 - 7 years

(d)  Employee Benefits 
Provision is made for benefits accruing to employees in respect of 
wages and salaries, annual leave and long service leave, when it is 
probable that settlement will be required and they are capable of 
being measured reliably.

Provisions made in respect of wages and salaries, annual leave, 
and other employee entitlements expected to be settled within 12 
months are measured at the amounts expected to be paid when 
the liabilities are settled.

Provisions made in respect of long service leave which are not 
expected to be settled within 12 months are measured as the 
present value of the estimated future cash outflows to be made 
by the consolidated entity in respect of services provided by 
employees up to the reporting date. Consideration is given to 
expected future wage and salary levels, experience of employee 
departures and periods of service.

The Group recognises a liability and an expense for the long-term 
incentive plan for selected executives based on a formula that 
takes into consideration the ranking of total shareholder return 
measured against a comparator group of companies. 

Contributions are made by the Group to defined contribution 
employee superannuation funds and are charged as expenses 
when incurred.

(e)  Contributed Equity
Transaction Costs on the Issue of Equity Instruments 
Transaction costs arising on the issue of equity instruments are 
recognised directly in equity as a reduction of the proceeds of the 
equity instruments to which the costs relate. Transaction costs are 
the costs that are incurred directly in connection with the issue of 
those equity instruments and which would not have been incurred 
had those instruments not been issued.

(f)  Foreign Currency Translation
Functional and presentation currency 
Items included in the financial statements of each of the 
Group’s entities are measured using the currency of the primary 
economic environment in which the entity operates (“the 
functional currency”). The consolidated financial statements 
are presented in Australian dollars, which is Reckon Limited’s 
functional and presentation currency.

Transactions and balances  
All foreign currency transactions during the financial year have 
been brought to account in the functional currency using the 
exchange rate in effect at the date of the transaction.  Foreign 
currency monetary items at reporting date are translated at the 

31

 
 
Notes to the financial statements continued

exchange rate existing at that date. Exchange differences are 
brought to account in the profit or loss in the period in which  
they arise.

Group companies 
The results and financial position of all the Group entities (none of 
which has the currency of a hyperinflationary economy) that have 
a functional currency different from the presentation currency are 
translated into the presentation currency of the consolidated entity 
as follows:

•		Assets	and	liabilities	are	translated	at	the	closing	rate	at	the	date	

of the statement of financial position;

•		Income	and	expenses	are	translated	at	average	rates	(unless	this	
is not a reasonable approximation of the cumulative effect of the 
rates prevailing on the transaction dates, in which case income 
and expenses are translated at the dates of the transactions); 
and

•		All	resulting	exchange	differences	are	recognised	as	a	separate	

component of equity.

On consolidation, exchange differences arising from the translation 
of monetary items forming part of the net investment in foreign 
entities, and of borrowings and other currency instruments 
designated as hedges of such investments, are taken directly to 
reserves. When a foreign operation is sold, a proportionate share of 
such exchange differences are recognised in profit or loss as part 
of the gain or loss on sale.

Goodwill and fair value adjustments arising on the acquisition of a 
foreign entity are treated as assets and liabilities of the foreign entity 
at the closing rate.  

(g)  Goods and Services Tax
Revenues, expenses and assets are recognised net of the amount 
of goods and services tax (GST), except: 
i.  

 where the amount of GST incurred is not recoverable from 
the taxation authority, it is recognised as part of the cost of 
acquisition of an asset or as part of an item of expense; or
ii.    for receivables and payables which are recognised inclusive  

of GST.

The net amount of GST recoverable from, or payable to, the 
taxation authority is included as part of receivables or payables.

(h)  Intangible assets 
Goodwill 
Where an entity or operation is acquired, the identifiable net assets 
acquired are measured at fair value.  Goodwill represents the 
excess of the fair value of the cost of acquisition over the fair value 
of the identifiable net assets acquired. Goodwill is not amortised, 
and is tested for impairment annually or more frequently if events 
or changes in circumstances indicate that it might be impaired. 
Following initial recognition goodwill is measured at cost less 
any accumulated impairment losses.  If an impairment has been 
identified, the goodwill is written down and an expense recognised 

in profit or loss. Impairment losses recognised for goodwill are not 
subsequently reversed.

Intellectual Property 
Acquired Intellectual Property is recognised at cost, less 
accumulated amortisation and any impairment losses, and is 
amortised on a straight line basis between 3-10 years.

Research and development costs 
Research and development expenditure is recognised as an 
expense when incurred, except in the undernoted instances.

Development costs in respect of enhancements on existing 
Professional Division, nQueue Billback Division and Elite suites of 
software applications are capitalised and written off over a 3 to 4 
year period. Development costs on technically and commercially 
feasible new Professional Division, nQueue Billback Division and 
Elite products are capitalised and written off on a straight line 
basis over a period of 3 to 4 years commencing at the time of 
commercial release of the new product.

Development costs include cost of materials, direct labour and 
appropriate overheads.

At each balance date, a review of the carrying value of the 
capitalised development costs being carried forward is undertaken 
to ensure the carrying value is recoverable from future revenue 
generated by the sale of that software.

(i)   Income Tax
The income tax expense or revenue for the period is the tax 
payable on the current period’s taxable income based on the 
national income tax rate for each jurisdiction adjusted by changes 
in deferred tax assets and liabilities attributable to temporary 
differences between the tax bases of assets and liabilities, and their 
carrying amounts in the financial statements, and to unused tax 
losses.

Deferred tax assets and liabilities are recognised for temporary 
differences at the tax rates expected to apply when the assets 
are recovered or liabilities are settled, based on those tax rates 
which are enacted or substantively enacted for each jurisdiction. 
The relevant tax rates are applied to the cumulative amounts of 
deductible and taxable temporary differences to measure the 
deferred tax asset or liability. An exception is made for certain 
temporary differences arising from the initial recognition of an asset 
or liability. No deferred tax asset or liability is recognised in relation to 
those temporary differences if they arose in a transaction, other than 
a business combination, that at the time of the transaction did not 
affect either accounting profit or taxable profit or loss.

Deferred tax assets are recognised for deductible temporary 
differences and unused tax losses only if it is probable that future 
taxable amounts will be available to utilise those temporary 
differences and losses. All deferred tax liabilities are recognised.

Current and deferred tax balances attributable to amounts 
recognised directly in equity are also recognised directly in equity.

32

(j)   Inventories
Inventories are stated at the lower of cost and net realisable value.  
Costs are assigned to inventory on hand on a weighted average 
cost basis.

(k) Leased Assets
A distinction is made between finance leases which effectively 
transfer from the lessor to the lessee substantially all the risks and 
benefits incident to ownership of leased assets, and operating 
leases under which the lessor effectively retains substantially all the 
risks and benefits.

Operating lease payments are recognised on a straight line basis 
over the lease term, except where another systematic basis is more 
representative of the time pattern in which economic benefits from 
the leased assets are consumed. Contingent rentals arising under 
operating leases are recognised as an expense in the period in 
which they are incurred. Lease incentives are initially recognised as 
a liability and are amortised over the term of the lease on a straight 
line basis.

(l) Principles of Consolidation
The consolidated financial statements have been prepared by 
combining the financial statements of all the entities that comprise 
the consolidated entity, being the Company (the parent entity) and 
its subsidiaries. Subsidiaries are all entities over which the Group 
has the power to govern the financial and operating policies.

The consolidated financial statements include the information and 
results of each subsidiary from the date on which the Company 
obtains control and until such time as the Company ceases to 
control the entity.

In preparing the consolidated financial statements, all inter- 
company balances and transactions, and unrealised profits arising 
from transactions within the consolidated entity are eliminated in full.

(m) Receivables
Trade receivables and other receivables are recorded at amortised 
cost, less impairment.

(n)  Impairment of assets
Assets that have an indefinite useful life are not subject to 
amortisation and are tested annually for impairment. Assets that 
are subject to amortisation are reviewed for impairment whenever 
events or changes in circumstances indicate that the carrying 
amount may not be recoverable. An impairment loss is recognised 
for the amount by which the asset’s carrying amount exceeds 
its recoverable amount. The recoverable amount is the higher of 
an asset’s fair value less costs to sell and value in use. For the 
purposes of assessing impairment, assets are grouped at the 
lowest levels for which there are separately identifiable cash flows 
(cash generating units). 

(o)  Revenue Recognition
Sale of Goods and Disposal of Assets 
Revenue from the sale of goods and disposal of other assets is 
recognised when the consolidated entity has passed control of the 
goods or other assets to the buyer, the fee is fixed or determinable 
and collectability is probable.

Professional Division software licence fee revenue is recognised at 
the point of  “go live” (i.e. when all users can use the system on a 
fully functional basis).

Rendering of Services 
Revenue from a contract to provide services is recognised by 
reference to the stage of completion of the contract or on a time 
and materials basis depending upon the nature of the contract.

Support and maintenance revenue is recognised on a straight-line 
basis over the period of the contract, unless the cost of providing 
the technical support is insignificant. Under those circumstances 
the revenue and the associated cost of providing the technical 
support is accrued upon delivery of the goods. 

In multiple element arrangements where goods and services 
are sold as a bundled product, the fair value of the services 
component is recognised as revenue over the period during 
which the service is performed, unless the cost of providing those 
services is insignificant. Under those circumstances the revenue 
and the associated cost of providing the services is accrued upon 
delivery of the goods.

Interest and Other Revenue 
Interest revenue is recognised on a time proportional basis taking 
into account the effective interest rates applicable to the financial 
assets. Other revenue is recognised when the right to receive the 
revenue has been established. 

(p)  Deferred Revenue
Revenue earned from maintenance and support services provided 
on sales of certain products by the consolidated entity are deferred 
and then recognised in profit or loss over the contract period as 
the services are performed, normally 12 months. Refer Note 1(o) 
for further detail. 

(q)  Earnings per share
Basic earnings per share is determined by dividing net profit 
after income tax attributable to members of the Company by the 
weighted average number of ordinary shares outstanding during 
the financial year, adjusted for bonus elements in ordinary shares 
issued during the year.

Diluted earnings per share adjusts the figures in the determination 
of basic earnings per share by taking into account the after 
income tax effect of interest and other financing costs associated 
with dilutive potential ordinary shares and the weighted average 
number of dilutive potential ordinary shares.

33

Notes to the financial statements continued 

Revenue	recognition	–	in	multiple	element	arrangements	where	
goods and services are sold as a bundled product, the fair 
value of the services is recognised as revenue over the period 
during which the service is performed.

Significant accounting estimates and assumptions 
The carrying amount of certain assets and liabilities are often 
determined based on estimates and assumptions of future 
events. The key estimates and assumptions that have a 
significant risk of causing material adjustment to the carrying 
amounts of certain assets and liabilities are:

Impairment	of	goodwill	–	the	Group	determines	whether	
goodwill is impaired on an annual basis. This requires an 
estimation of the recoverable amount of the cash-generating 
unit to which the goodwill is allocated. The assumptions used in 
this estimation, and the effect if these assumptions change, are 
disclosed in Note 11.

Share	based	payments	–	the	Group	measures	the	cost	of	
equity-settled transactions with employees by reference to 
the fair value of the equity instruments at the date on which 
they are granted. The fair value has been determined using a 
model that adopts Monte Carlo simulation approach, and the 
assumptions related to this can be found in Note 18.

Product	life	and	amortisation	–	The	Group	amortises	capitalised	
development costs based on a straight line basis over a period 
of	3	–	4	years	commencing	at	the	time	of	commercial	release	of	
the new product. This is the assessed useful life.

(x)  New accounting standards not yet effective
At the date of authorisation of the financial report, a number 
of Standards and Interpretations were in issue but not yet 
effective.

Initial application of the following Standards is not expected to  
affect any of the amounts recognised in the financial report, but 
may change the disclosures presently made in relation to the 
financial report.

(r)  Cash and cash equivalents
Cash and cash equivalents include cash on hand, deposits held 
at call with financial institutions and bank overdrafts. 

(s)  Other financial assets
Available–for–sale	financial	assets	are	initially	measured	at	cost	
at date of acquisition, which include transaction costs, and 
subsequent to initial recognition, they are carried at fair value. 
Unrealised gains and losses from changes in fair value are 
recognised in equity in the available-for-sale revaluation reserve. 
When available-for-sale assets are impaired, the accumulated 
fair value adjustments are included in the  
income statement. 

Security deposits held as rental guarantees are recognised at 
amortised cost.

(t)  Provisions
Provisions are recognised when the Group has a legal or 
constructive obligation, as a result of past events, for which it 
is probable that an outflow of economic benefits will result and 
that the outflow can be reliably measured.

(u)  Fair Value estimation
The fair value of financial instruments and share based 
payments that are not traded in an active market is determined 
using appropriate valuation techniques. The Group uses a 
variety of methods and assumptions that are based on existing 
market conditions. The fair value of financial instruments traded 
on active markets (quoted shares), are based on balance date 
bid prices. 

The directors consider that the nominal value less estimated 
credit adjustments of trade receivables and payables 
approximate their fair values.

(v) Rounding of amounts
The parent entity has applied the relief available to it under ASIC 
Class Order 98/100, and accordingly, amounts in the financial 
report have been rounded off to the nearest thousand dollars, 
except where otherwise indicated.

(w)  Significant accounting judgments, estimates  

and assumptions

Significant accounting judgments 
In applying the Group’s accounting policies, management has 
made the following judgments which have the most significant 
effect on the financial statements:

Capitalisation	of	development	costs	–	the	Group	has	adopted	
a policy of capitalising development costs only for products for 
which an assessment is made that the product is technically 
feasible and will generate definite economic benefits for the 
Group going forward. The capitalised costs are subsequently 
amortised over the expected useful life of the product.

34

Standard/Interpretation

o   AASB 9 Financial Instruments, AASB 2009-11 and AASB  
2010-7 Amendments to Australian Accounting Standards  
arising from AASB 9

o  AASB 2010-6 Amendments to Australian Accounting  

Standards	–	Disclosures	on	Transfers	of	Financial	Assets

o  AASB 2010-8 Amendments to Australian Accounting  

Standards	–	Deferred	Tax:	Recovery	of	Underlying	Assets

Effective for annual 
reporting periods 
beginning on or after

Expected to be initially 
applied in the financial year 
ending

1 January 2013

31 December 2013*

1 July 2011

31 December 2012

1 January 2012

31 December 2012

 o AASB 1054 Australian Additional Disclosures

1 July 2011

31 December 2012

o  AASB 2011-1 Amendments to Australian Accounting Standards 

arising from the Trans-Tasman Convergence Project

 o  AASB 2011-5 Amendments to Australian Accounting Standards 
–	Extending	Relief	from	Consolidation,	the	Equity	Method	and	
Proportionate Consolidation

1 July 2011

31 December 2012

1 July 2011

31 December 2012

o AASB 10 Consolidated Financial Statements

1 January 2013

31 December 2013

o AASB 11 Joint Arrangements

1 January 2013

31 December 2013

o AASB 12 Disclosure of Involvement with Other Entities

1 January 2013

31 December 2013

o AASB 13 Fair Value Measurement

1 January 2013

31 December 2013

o AASB 119 Employee Benefits

1 January 2013

31 December 2013

o AASB 127 Separate Financial Statements (2011)

1 January 2013

31 December 2013

o AASB 128 Investments in Associates and Joint Ventures

1 January 2013

31 December 2013

o  AASB 2011-7 Amendments to Australian Accounting Standards 
arising from the Consolidation and Joint Arrangement Standards

1 January 2013

31 December 2013

o  AASB 2011-8 Amendments to Australian Accounting Standards 

arising from AASB 13

1 January 2013

31 December 2013

o  AASB 2011-9 Amendments to Australian Accounting Standards  

–	Presentation	of	Items	of	Other	Comprehensive	Income

1 July 2012

31 December 2013

o  AASB 2011-10 Amendments to Australian Accounting Standards 

arising from AASB 119 (September 2011)

1 January 2013

31 December 2013

o  AASB 2011-13 Amendments to Australian Accounting Standard 

–	Improvements	to	AASB	1049

1 July 2012

31 December 2013

o  AASB Interpretation 20 Stripping Costs in the Production Phase 

of a Surface Mine

1 January 2013

31 December 2013

*The IASB has amended IFRS 9 to defer the mandatory effective date to annual periods beginning on or after 1 January 2015.  
It is expected that the AASB will issue similar amendments shortly.

35

 
 
Notes to the financial statements continued 

2  Profit for the year

Consolidated

2011

$’000

2010

$’000

Profit before income tax includes the following items of revenue and expense:

Revenue 

Sales revenue

Sale of goods and rendering of services

90,244

90,115

542

280

206

1,028

91,272

19,400

25

168

2

(165)

(62)

1,034

477

989

6,052

26

-

-

158

158

90,273

19,374

51

161

(158)

891

332

915

422

1,332

5,100

(83)

Other Revenue

Espreon litigation settlement

Dividend income

Interest	revenue	–	Bank	deposits

Expenses

Cost of Sales

Bad debt expense:

    Other Entities

Finance costs expensed: 

     Bank loans and overdraft

Net transfers to/(from) provisions:

     Sales returns and rebates

     Employee benefits

     Allowance for doubtful debts

Depreciation of non-current assets:

     Property, plant and equipment

Amortisation of non-current assets:

     Leasehold improvements

     Intellectual property

     Development costs

Foreign exchange losses/(gains)

36

2  Profit for the year continued

Consolidated

Expenses continued

Employee benefits expense:

					Post	employment	benefits	–	defined	contribution	plans

     Termination benefits

     Share based payments:

         Equity-settled share-based payments

         Cash-settled share-based payments

Research and Development costs

Operating lease rental expenses:

     Minimum lease payments

Net costs associated with premises relocation, including (i):

o Estimated sub-lease rent shortfall 

o Leasehold improvement amortisation

(i)  Accounting standards require that a provision be made for the expected 
shortfall in the sub-lease of Pyrmont premises. The net savings from the  
move to the new North Sydney premises will more than offset this cost over  
the period of the lease.

2011

$’000

2,198

306

375

327

702

2,328

1,949

1,796

556

2,352

2010

$’000

2,175

127

324

976

1,300

2,339

2,425

-

-

-

37

Notes to the financial statements continued

3  Income Tax

Consolidated

2011

$’000

6,390

(548)

(306)

5,536

22,229

6,669

42

(162)

(608)

(99)

5,842

-

(306)

5,536

-

2,295

2,295

2010

$’000

5,114

165

(128)

5,151

22,399

6,720

86

(231)

(787)

(79)

5,709

(430)

(128)

5,151

-

2,295

2,295

(a) Income tax expense

Current tax

Deferred tax

Under/(over) provided in prior years

(b)  The prima facie income tax expense on pre-tax accounting profit  
reconciles to the income tax expense/(income tax revenue) in the  
financial statements as follows:

Profit before income tax

Income tax expense calculated at 30% of profit 

Tax Effect of:

Effect of higher tax rates on overseas income

Tax effect of non-deductible/non-taxable items:

Non-taxable income

Research and development claims

Sundry items

Reversal of withholding tax on pre-acquisition dividend 

Under/(over) provision in prior years

Income tax expense attributable to profit

(c) Deferred tax asset not brought to account as an asset:  
     not probable of recovery

Tax losses:

Revenue

Capital

38

 
4  Remuneration of Auditors

(a) Deloitte Touche Tohmatsu

During the year, the auditors of the parent entity earned the following 
remuneration:

Consolidated

2011

$

2010

$

Auditing and reviewing of financial reports

Tax compliance and consulting services  

(b) Other Auditors

Auditing and reviewing of financial reports

Tax compliance services

5  Inventories

Finished goods:

At lower of cost and net realisable value

202,784

82,587

285,371

37,494

26,199

63,693

349,064

2011

$’000

1,181

194,153

98,765

292,918

32,078

24,085

56,163

349,081

2010

$’000

831

Consolidated

39

Notes to the financial statements continued

6  Trade and Other Receivables

Consolidated

2011

$’000

6,520

(455)

6,065

665

6,730

427

100

250

777

1,512

388

979

2,879

542

(25)

(62)

455

2010

$’000

6,652

(542)

6,110

646

6,756

-

-

236

236

1,468

520

1,058

3,046

261

(51)

332

542

Current:

Trade receivables (i)

Allowance for doubtful debts 

Other receivables

Non current:

Trade receivables

Other receivables

Other receivables: non-controlling interest holder

(i) The ageing of past due receivables at year end is detailed as follows:

Past	due	0	–	30	days

Past	due	31	–	60	days

Past due 61+ days

Total

The movement in the allowance for doubtful accounts in respect of  
trade receivables is detailed below:

Balance at beginning of the year

Amounts written off during the year

Increase/(reduction) in allowance recognised in the profit and loss

Balance at end of year

40

7  Other Assets

Consolidated

2011

$’000

780

983

1,763

6,201

56

6,257

2010

$’000

970

350

1,320

-

56

56

Prepayments

Other

8  Other Financial Assets

Available-for-sale financial assets: quoted shares (i)

Security deposits

(i) The Group held 5% of the ordinary share capital of Melbourne IT  
Limited, an Australian listed company. Since year end the Group had  
sold 3,104,958 shares in Melbourne IT Limited for $4,992 thousand.  
These shares were originally aquired for $5,641 thousand.

41

Notes to the financial statements continued

9  Property, Plant And Equipment

Consolidated

Leasehold Improvements

At cost

Less: Accumulated amortisation

Total leasehold improvements

Plant and equipment

At cost

Less: Accumulated depreciation

Total plant and equipment

Reconciliations

Reconciliations of the carrying amounts of each class of property, plant and  
equipment at the beginning and end of the financial year are set out below.

2011

$’000

3,490

2,267

1,223

5,963

3,785

2,178

3,401

2010

$’000

2,464

1,234

1,230

5,591

3,061

2,530

3,760

Leasehold 
Improvements

Plant and Equipment

Total

$’000

1,230

1,026

(1,033)

1,223

$’000

2,530

730

(1,082)

2,178

$’000

3,760

1,756

(2,115)

3,401

Leasehold 
Improvements

Plant and Equipment

Total

$’000

1,614

38

(422)

1,230

$’000

2,154

1,349

(973)

2,530

$’000

3,768

1,387

(1,395)

3,760

Consolidated

Carrying amount at 1 January 2011

Additions

Depreciation/amortisation expense

Balance at 31 December 2011

Consolidated

Carrying amount at 1 January 2010

Additions

Depreciation/amortisation expense

Balance at 31 December 2010

42

10   Deferred Tax Asset

Consolidated

The balance comprises temporary differences attributable to:

Doubtful debts

Employee benefits

Deferred revenue

Other provisions

Details of unrecognised deferred tax assets can be found in Note 3(c)

Reconciliation:

Opening balance at 1 January

Credited/(charged) to profit or loss

Balance at 31 December

11   Intangibles

Intellectual	property	–	at	cost

Accumulated amortisation

Development	costs	–	at	cost

Accumulated amortisation

Goodwill	–	at	cost

2011

$’000

17

27

-

42

86

56

30

86

12,596

(8,987)

3,609

38,131

(23,549)

14,582

27,775

45,966

2010

$’000

3

29

-

24

56

586

(530)

56

11,950

(7,387)

4,563

30,732

(17,496)

13,236

28,639

46,438

43

Notes to the financial statements continued

11   Intangibles continued

Consolidated

Impairment test for goodwill

Goodwill is allocated to the Group’s cash generating units (CGUs)  
identified according to the business entities acquired, as follows:               

Professional Division Australia

Professional Division New Zealand 

Professional Division United Kingdom

nQueueBillback 

Elite

Corporate Services

2011

$’000

10,361

1,742

313

1,698

2,536

11,125

27,775

2010

$’000

10,361

1,742

426

2,449

2,536

11,125

28,639

The recoverable amount of a CGU is determined based on value-in-use calculations. Management has based the value in use 
calculations on the most recently completed Board approved budget for the forthcoming one year (2012) period.   
Subsequent cash flows are projected using constant growth rates of 3% per annum. An average post-tax discount rate of 12.2%  
(2010: 13.4%) (pre-tax rate: 16%) reflecting assessed risks associated with CGU’s have been applied to determine the present 
value of future cash flow projections. No impairment write-offs have been recognised during the year (2010: nil). Should the 
projected growth rates reduce to 0%, an impairment would still not arise.  

Goodwill

Intellectual 
Property

Development 
Costs

$’000

$’000

$’000

28,639

4,563

-

(864)

-

27,775

28,639

-

-

28,639

35

-

(989)

3,609

5,921

(26)

(1,332)

4,563

13,236

7,398

-

(6,052)

14,582

10,710

7,626

(5,100)

13,236

Total

$’000

46,438

7,433

(864)

(7,041)

45,966

45,270

7,600

(6,432)

46,438

Consolidated movements in intangibles

At 1 January 2011

Additions

Effect of foreign currency exchange differences

Amortisation charge

At 31 December 2011

At 1 January 2010

Additions

Amortisation charge

At 31 December 2010

44

 
 
 
12   Trade and Other Payables

Consolidated

2011

$’000

4,184

1,286

5,470

-

-

-

2010

$’000

4,420

1,418

5,838

-

2

2

Current:

Trade payables and sundry accruals (i)

Employee benefits (Note 18)

(i) The credit period for the majority of goods purchased is 30 days.  
No interest is charged. The Group has policies in place to ensure payables 
are paid within the credit periods.

13   Borrowings

Current:

Bank overdraft (i)

Other borrowings

i) Effective 31 December 2011 the consolidated entity renewed bank  
facilities totaling $14.5 million. The facility comprises a bank overdraft  
facility, and a multi option facility (which includes a bill facility and bank 
guarantee/transactional facility). The facility covers a 1 year term, and then 
will be subject to annual review. The facility is secured over the Australian  
net assets of the Group ($48.3 million at 31 December 2011). The facilities, 
apart from the bank guarantee, are undrawn as at balance date.

Bank 
overdraft

Bill facility

Bank 
guarantee 
facility

2011

$’000

$’000

$’000

The available, used and unused components of the facility at  
year end is as follows: 

Available

Used

Unused

1,000

-

1,000

10,000

-

10,000

3,500

1,121

2,379

The remaining contractual maturity for the facility (including both interest  
and principal) is as follows:

0-12 months

-

-

1,121

Weighted average interest rate

8.10%

6.43%

-

45

 
Notes to the financial statements continued

14   Provisions

Consolidated

Current:

Sales returns, volume rebates

Employee benefits (Note 18)

Surplus premises

Commissions and sundry provisions

Non-current:

Employee benefits (Note 18)

Surplus premises

Movement in provisions

Movements in each class of provision during the financial 
year, excluding employee benefits, are set out below:

2011 Consolidated

Carrying amount at the start of the year

Amounts paid

Additional provisions recognised

Carrying amount at the end of the year

2011

$’000

182

2,087

590

643

3,502

594

1,047

1,641

2010

$’000

181

1,377

-

449

2,007

1,337

-

1,337

Surplus 
Premises

Sales returns, 
volume 
rebates

Commissions 
and sundry

Total

$’000

$’000

$’000

$’000

-

(715)

2,352

1,637

181

-

1

182

449

-

194

643

630

(715)

2,547

2,462

46

 
 
 
 
 
15   Working capital deficiency

Consolidated

The consolidated statement of financial position indicates an excess of current liabilities over current assets of $3,255 thousand 
(December 2010: excess of current assets over current liabilities of $2,260 thousand). This arises due to the cash management 
structure adopted by management, whereby surplus funds are used to repay debt and make investments. Available bank 
overdraft and bill facilities at balance date total $11 million. Furthermore, included in current liabilities is deferred revenue of $6,287 
thousand (December 2010: $5,742 thousand), settlement of which will involve substantially lower cash flows.

16   Deferred Tax Liabilities

Consolidated

The temporary differences are attributable to:

Doubtful debts

Employee benefits

Sales returns and volume rebates

Deferred revenue

Difference between book and tax value of non-current assets

Other provisions

Details of unrecognised deferred tax assets can be found in Note 3(c)

Reconciliation:

Opening balance at 1 January

Charged (credited) to profit or loss

Balance at 31 December

2011

$’000

(112)

(1,235)

(55)

(574)

4,467

(1,402)

1,089

1,607

(518)

1,089

2010

$’000

(137)

(1,220)

(54)

(641)

4,307

(648)

1,607

1,972

(365)

1,607

47

Notes to the financial statements continued

17   Parent Entity Disclosures

Parent

Financial position

Assets

Current assets

Non-current assets

Liabilities

Current liabilities

Non-current liabilities

Equity

Share capital

Available-for-sale revaluation reserve

Share based payments reserve

Retained earnings

Financial performance

Profit for the year

Other comprehensive income

Total comprehensive income

2011

$’000

6,172

62,130

68,302

9,566

8,842

18,408

15,752

(1,067)

556

34,653

49,894

15,855

(1,067)

14,788

2010

$’000

9,054

55,534

64,588

12,918

3,596

16,514

18,049

-

631

29,394

48,074

17,205

-

17,205

Capital commitments for the acquisition of property, plant and equipment

Not longer than 1 year

Other

-

1,042

Reckon Limited assets have been used as security for the bank facilities set out in Note 13.

The parent entity has no contingent liabilities.

48

18   Employee Benefits

Consolidated

The aggregate employee benefit liability recognised and included in the  
financial statements is as follows:

Accrued annual leave:

Current (Note 12)

Long term incentive:

Current (Note 14)

Non-current (Note 14)

Provision for long service leave:

Current (Note 14)

Non-current (Note 14)

Long-term incentive plan 

2011

$’000

1,286

1,073

211

1,014

383

3,967

2010

$’000

1,418

526

892

851

445

4,132

The long-term incentive plan was approved at the Special General Meeting on 20 December 2005, and comprises three possible 
methods of participation: an option plan, a performance share plan and a share appreciation plan. The Board has discretion to 
make offers to applicable employees to participate in any of these plans. Options granted and/or performance shares awarded (all 
in respect of the Company’s ordinary shares) and/or share appreciation rights do not vest before three years after their grant date 
and are conditional on the participant remaining employed at vesting date, subject to board discretion. Vesting is also conditional 
upon the Company achieving defined performance criteria. The performance criteria are based upon a total shareholder return (TSR) 
target.  A TSR is the return to shareholders over a prescribed period, being the growth in the Company's share price plus dividends 
or returns of capital for that period. The Company's initial TSR target will be the Company achieving a median or higher ranking 
against the TSR position of individual companies within a 'comparator group' of companies (i.e. a group of comparable ASX listed 
companies pre-selected by the Board) over the same period. The initial comparator group was determined by independent advisers 
and was set out in the Chairman’s speech at the Special General Meeting on 20 December 2005. The Board reviews the suitability 
of the comparator group on an ongoing basis. Only 50% of options or performance shares become exercisable or vest if the initial 
performance criterion is satisfied. The extent to which the balance of options or performance shares become exercisable or vest will 
depend on the extent to which the initial performance criterion is exceeded (i.e. the extent to which the Company exceeds a median 
ranking against the TSR position of the comparator group of companies). 

In 2011 performance shares were also awarded with longer term vesting periods as a long term incentive. The principal vesting 
condition is that participants must remain employed for the term, in this case, to achieve 100% vesting employees must remain in 
employment for 10 years from the date of initial offer, with a portion vesting after 7 years.

The share appreciation rights plan represents an alternative remuneration element (to offering options or performance shares) under 
which the Board can invite relevant employees to apply for a right to receive a cash payment from the Company equal to the amount 
(if any) by which the market price of the Company's shares at the date of exercise of the right exceeds the market price of the 
Company's shares at the date of grant of the right. The right may only be exercised if performance criteria are met. The performance 
criteria are fixed by the Board in the exercise of its discretion. At present these are the same as the TSR target set for the right to 
exercise options or for performance shares to vest.

No options were issued during the year (2010: Nil).

282,258 (2010: 357,873) appreciation rights and 269,204 (2010:214,190) performance shares, were issued during the year. The 
fair value of these rights was 62 cents (2010: 48.9 cents) and the shares were $1.912 (2010: $1.48), using a model that adopts the 
Monte Carlo simulation approach. The assumptions used in this model are: grant date share price of $2.38; expected volatility of 
32.9%; dividend yield of 3.2%; and a risk free rate of 5.2%. The expense recognised in 2011 for appreciation rights/performance 
shares was $701,914 (2010: $1,299,810).

49

Notes to the financial statements continued

18   Employee Benefits continued

Set out below are summaries of performance shares and appreciation rights granted under the long-term incentive plan:

Performance Shares

Grant Date

Vesting 
Date

Shares 
Granted

Shares lapsed  
during the year

Shares vested  
during the year

Shares available at  
the end of the year

2011

2010

2011

2010

2011

2010

Jan’08

Jan’09

Jan’10

Jan’11

Jan’11

Dec’10

252,477

Dec’11

375,475

-

-

Dec’12

214,190

15,315

Dec’13

156,704

Dec’17

112,500

-

-

-

3,175

3,604

-

-

-

245,145

365,951

30,631

6,349

1,801

-

-

-

365,951

162,839

208,785

-

-

-

-

156,704

112,500

-

-

312,815 additional shares have been acquired for future grants.

Appreciation Rights

Grant Date

Expiry 
Date

Rights 
Granted

Rights lapsed during  
the year

Rights vested during  
the year

Rights available at  
the end of the year

2011

2010

2011

2010

2011

2010

Jan’08

Jan’09

Jan’10

Jan’11

Dec’10

495,356

Dec’11

888,324

Dec’12

357,873

Dec’13

282,258

-

-

-

-

-

-

-

-

-

495,356

888,324

-

-

-

-

-

-

-

888,324

357,873

357,873

282,258

-

Reckon Limited Employee Option Plans

The Company has previously had two ownership-based remuneration schemes:

Executive share option plan

The executive share option plan has been terminated.

Executive share option plan No. 2

The Reckon Limited Executive Share Option Plan No. 2 was established on 19/7/2000. Under the provisions of the plan, the 
directors may grant options over unissued shares in the Company to executives and directors of the Company (or their associates) 
or subsidiaries of the Company selected by the directors from time to time, subject to the ASX Listing Rules and the Corporations 
Act 2001. 

Options are granted for a five-year period and 50% of each new tranche becomes exercisable after each of the first two 
anniversaries of the grant date. The entitlements are vested as soon as they are exercisable (i.e. they are not conditional on future 
employment).  Each option entitles the holder to one ordinary share.

Amounts receivable on exercise of any options are recognised as share capital. Options exercised during the year were exercised 
with an average exercise price of $0.72 (2010: $0.75).  

50

 
18   Employee Benefits continued

Set out below are summaries of options granted under the Executive Share Option Plan No. 2.

Grant 
date

Expiry 
date

Exercise 
Price

Options 
Initially 
Granted

Options lapsed 
during the year

Options exercised 
and shares issued 
during the year

Options vested and 
available at the end 
of the year

2011

2010

2011

2010

2011

2010

Sep 03

Dec 03

Jan 04

Dec 04

Mar 05

Jul 05

Sep 05

Dec 05

Sep 08

Dec 08

Jan 09

Dec 09

Mar 10

Jul 10

Sep 10

Dec 10

$0.505

$0.619

115,002

48,890

$0.551

1,061,159

$0.796

250,554

$0.743

$0.741

$0.779

$0.722

75,555

79,999

113,887

144,445

-

-

-

-

-

-

-

-

-

-

-

-

-

41,166

30,349

39,319

55,421

166,255

-

-

-

-

-

-

-

12,666

12,666

950

1,419

633

171

16,361

19,527

13,722

13,722

66,505

Number of shares that can be issued for unexercised options 

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

12,666

12,666

12,666

19   Issued Capital

Fully Paid Ordinary Share Capital

Balance at beginning of financial year 
Transfer from share-based payments reserve for options 
exercised during the year

Share buyback

Issue of shares

2011

2010

No.

$’000

No.

$’000

133,384,060

18,833

133,317,555

18,766

-

(557,054)

12,666

-

(1,366)

-

-

9

66,505

18

-

49

Balance at end of financial year

132,839,672

17,476

133,384,060

18,833

Less Treasury shares

Balance at beginning of financial year

Shares purchased in current period

Shares lapsed 

Lapsed shares utilised 

Shares vested 

Balance at end of financial year

574,736

559,926

(15,315)

22,093

(396,582)

744,858

785

1,389

(28)

38

(460)

1,724

620,620

197,030

(6,779)

17,160

(253,295)

574,736

729

370

(10)

20

(324)

785

Balance at end of financial year net of treasury shares

132,094,814

15,752

132,809,324

18,048

Fully paid ordinary shares carry one vote per share and carry the right to dividends.

Changes to the then Corporations Law abolished the authorised capital and par value concepts in relation to share capital from  
1 July 1998. Therefore the company does not have a limited amount of authorised capital and issued shares do not have a par value. 

The shares bought back in the current year were cancelled immediately.

12,666 (2010: 66,505) options were exercised during the year with an average exercise price of $0.72. Details of the options that 
were exercised and further details in respect of the share option plans are contained in Note 18 to the financial statements. Total 
consideration for options exercised during the year is $9,145 (2010: $49,793).

51

 
 
Notes to the financial statements continued

20   Reserves

Consolidated

Foreign currency translation reserve

Balance at beginning of financial year

Translation of foreign operations

Balance at end of financial year

Available-for-sale asset revaluation reserve

Balance at beginning of financial year

Fair value adjustments of financial assets

Balance at end of financial year

Share-based payments reserve

Balance at beginning of financial year

Share-based payment expense

Treasury shares vested/lapsed

Transfer to share capital (options exercised)

Balance at end of financial year

2011

$’000

(694)

(875)

(1,569)

-

(1,067)

(1,067)

631

375

(450)

-

556

(2,080)

2010

$’000

(400)

(294)

(694)

-

-

-

639

324

(314)

(18)

631

(63)

Nature and purpose of reserves
(a) Foreign currency translation reserve
Exchange differences arising on translation of the financial reports of foreign subsidiaries are taken to the foreign currency 
translation reserve, as described in Note 1(f).

(b) Available-for-sale asset revaluation reserve
Fair value adjustments of financial assets are taken to the available-for-sale asset revaluation reserve.

(c) Share-based payments reserve
The share-based payments reserve is for the fair value of options granted and recognised to date but not yet exercised, and 
treasury shares purchased and recognised to date which have not yet vested.

21   Retained Earnings 

Consolidated

Balance at beginning of financial year

Net profit

Dividends 

Balance at end of financial year

52

2011

$’000

31,156

16,062

(10,597)

36,621

2010

$’000

24,625

16,478

(9,947)

31,156

22   Earnings Per Share

Consolidated

Basic earnings per share

Diluted earnings per share

Weighted average number of ordinary shares used in the calculation of  
basic earnings per share

Weighted average number of ordinary shares and potential ordinary  
shares used in the calculation of diluted earnings per share

Alternative earnings per share is based on profit for the year, adjusted for  
the after tax impact of relocation costs of $1,646 thousand (i.e. adjusted 
profit of $17,708 thousand).

23   Contingent Liabilities

There are no material contingent liabilities as at 31 December 2011 (2010: Nil).

24   Commitments For Expenditure

 (a)  Capital Expenditure Commitments 

The consolidated entity has capital expenditure commitments 
of $nil as at 31 December 2011 (2010: $1,042 thousand).

(b) Lease Commitments

Operating Leases

Within 1 year

Later than 1 year and not longer than 5 years

Later than 5 years

2011

cents

12.1

12.0

2010

cents

12.4

12.4

132,586,637

132,779,303

133,331,495

133,354,038

Consolidated

2010

$’000

2,520

10,907

2,127

15,554

2011

$’000

2,559

8,332

1,767

12,658

Operating leases relate to office and warehouse premises with lease terms of between 1 to 7 years. All operating lease contracts 
contain market review clauses in the event that the consolidated entity exercises its option to renew. The consolidated entity does 
not have an option to purchase the leased asset at the expiry of the lease period.

53

Notes to the financial statements continued

25   Subsidiaries

Name of Entity

Country of Incorporation

Ownership Interest

2011

%

2010

%

Parent Entity

Reckon Limited 

Subsidiaries

Reckon.com.au Pty Limited 

Reckon Australia Pty Limited 

Reckon Investment Centre Limited

Reckon Online Holdings Pty Limited 

Reckon Pacrim Pty Limited* 

Reckon Training Pty Limited*

Reckon Limited Performance Share Plan Trust

Reckon New Zealand Pty Limited 

Advanced Professional Solutions Pty Limited

Advanced Professional Solutions Limited

Australia

Australia

Australia

Australia

Australia

Australia

Australia

Australia

New Zealand

Australia

New Zealand

Advanced Professional Solutions Limited

United Kingdom

Reckon Docs Pty Limited

Independent Corporate Services Pty Limited*

Quickdocs.com.au Pty Limited

Recount Expense Management Pty Limited

Australia

Australia

Australia

Australia

nQueue Billback Limited (formerly Billback Systems (UK) Limited)

United Kingdom

Billback LLC

nQueue Billback LLC

United States of America

United States of America

* Deregistered on 16 February 2012.

All shares held are ordinary shares. 

100

100

100

100

100

90

100

100

100

100

100

100

100

100

100

75

100

74

100

100

100

100

100

90

100

100

100

100

100

100

100

100

100

100

100

67

54

 
 
26   Related Party Disclosures

Consolidated

(a) Key Management Personnel Remuneration

Short term benefits

Post-employment benefits

Share based payments

2011

$

3,522,881

223,240

603,170

4,349,291

2010

$

3,963,451

354,748

1,273,156

5,591,355

The names of and positions held by the key management are set out in Note 26(d). Further details of the remuneration of key 
management are disclosed in the Directors’ Report.

(b) Other Transactions with Key Management Personnel

There were no transactions with directors apart from those disclosed in this note.

(c) Other Related Party Transactions

Intuit Inc 

Intuit Inc is a related party of Intuit Ventures Inc which is a significant shareholder (11.2%) in Reckon Limited. Intuit Inc provides  
the rights for Reckon to market and distribute Intuit software throughout Australia and New Zealand. In return for this, Intuit receives 
a royalty payment based on sales made throughout the territory. These royalties amounted to $4,733,481 (2010: $4,714,664) 
which is expensed in the month that the associated product was sold. The balance due at 31 December 2011 is $158,786 (2010: 
$167,898).

On 22 March 2012, Reckon announced as a consequence of the gradual divergence of the respective online ambitions of Reckon 
and Intuit Inc, that they have entered notice period ending on 10 February 2014, when Reckon’s licensing agreement with Intuit will 
be formally terminated.

From a Reckon Limited perspective it is business as usual until 10 February 2014, whereafter Reckon will enjoy royalty free rights to 
continue selling, and may independently develop the then current Intuit desktop technology and QuickBooks Hosted technology for 
a 100 year period, resulting in an annualised royalty saving of about $6 million. After 10 February 2014 Reckon will not have access 
to the Intuit brands.

In the online market, Reckon continues to develop products and will be rolled out over the coming months. The strategy remains 
to provide fully localised products specifically for Reckon’s markets hosted locally, to achieve ambitions of providing integrated 
solutions to achieve greater efficiency for accountants, bookkeepers, and their business clients.

55

Notes to the financial statements continued

26   Related Party Disclosures  continued

  d) Directors’ and Key Management Equity Holdings

Options and Shareholding 20111

Shareholding  

Shareholding  

Performance  

Performance 

Performance 

Performance  

at start of  

at end of  

shares at start of 

shares vested in 

shares issued in 

shares held at end 

Office

2011

20112

2011

2011

2011

of 2011

Greg 
Wilkinson

Deputy Chairman, 
Non-executive 
Director

7,450,000

7,450,000

Clive Rabie

CEO, Executive 
Director

10,508,000

10,508,000

0

0

0

0

776,107

550,025

216,798

111,583

0

0

0

0

0

0

Brian 
Armstrong3

Brian 
Coventry

CEO, Professional 
Division

CEO, Professional 
Division

John Thame Chairman,Non-

executive Director

Myron 
Zlotnick

General Counsel &  
Company  Secretary

Ian Ferrier

Non-executive 
Director

Chris 
Hagglund

Chief Financial 
Officer

Gavin Dixon CEO Business 

Division

Richard 
Hellers

President & CEO 
nQueue Billback 
Division

109,589

50,000

20,901

13,333

23,080

30,648

19,000

19,000

0

0

0

0

50,215

95,974

107,084

47,619

46,160

105,625

0

0

0

0

0

0

162,454

255,073

155,749

72,619

57,268

140,398

124,362

 290,284

126,898

80,952

35,971

81,917

0

0

0

0

0

0

1 No options were issued in 2011.

2 Shareholdings at the date of the Director’s Report remain unchanged.

3 Mr. Armstrong’s employment ended on 31 December 2011 (15,315 performance shares lapsed).

56

26   Related Party Disclosures  continued

  d) Directors’ and Key Management Equity Holdings continued

Options and Shareholding 2010

Shareholding  

Shareholding  

Performance 

Performance 

Performance 

Performance 

at start of  

at end of  

Options at start 

Options at end 

shares at start 

shares vested 

shares issued 

shares held at 

2010

2010

of 2010

of 20101

of 2010

in 2010

in 2010

end of 2010

Greg 
Wilkinson

Office

Deputy 
Chairman, 
Non-executive 
Director

7,450,000

7,450,000

Clive Rabie

CEO, Executive 
Director

10,508,000 10,508,000

Brian 
Armstrong

CEO, 
Professional 
Division

768,673

776,107

Brian 
Coventry

John 
Thame

Myron 
Zlotnick

MD, 
Professional 
Division United 
Kingdom

Chairman, 
Non-executive 
Director

General Counsel 
& Company 
Secretary

297,589

109,589

19,000

19,000

28,204

50,215

Ian Ferrier

Non-executive 
Director

0

0

Chris 
Hagglund

Nigel 
Boland

Paul 
James2

Gavin 
Dixon

Grant 
Linton

Russell 
Scott

Richard 
Hellers

Chief Financial 
Officer

GM, 
Development 
Professional 
Division

GM 
Professional 
Division 
Australia

CEO Business 
Division

GM, 
Professional 
Division New 
Zealand

GM Reckon 
Docs

President & 
CEO nQueue 
Billback Division

111,130

162,454

13,039

20,371

0

15,482

67,539

124,362

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0

229,508

58,656

45,946

216,798

20,665

7,332

7,568

20,901

0

0

0

0

107,075

27,018

27,027

107,084

0

0

0

0

165,857

51,324

41,216

155,749

20,665

7,332

7,568

20,901

16,856

15,482

5,405

0

137,775

56,823

45,946

126,898

9,524

0

0

0

0

0

5,405

14,929

0

0

0

0

1 No options were issued in 2010.

2 Mr. James’ employment ended on 31 December 2010 (6,779 performance shares lapsed).

57

Notes to the financial statements continued

27   Notes to the Statement of Cash Flows 

Consolidated

(a) Reconciliation of Cash

For the purposes of the statement of cash flows, cash includes cash on 
hand and in banks and investments in money market instruments, net of 
outstanding bank overdrafts. Cash at the end of the financial year as shown 
in the statement of cash flows is reconciled to the related items in the 
statement of financial position as follows:

Cash (i)

(i) Cash balance is predominantly in the form of short-term money market 
deposits, which can be accessed at call.

(b)  Reconciliation of Profit After Income Tax To Net Cash 

Flows From Operating Activities

Profit after income tax

Depreciation and amortisation of non-current assets

Non-cash	employee	benefits	expense	–	share	based	payment

Increase/(decrease) in current tax liability/asset

Increase/(decrease) in deferred tax balances

Unrealised foreign currency translation amount

(Increase)/decrease in assets:

    Current receivables

    Current inventories

    Other current assets

    Non-current receivables

Increase/(decrease) in liabilities:

    Current trade payables

    Other current liabilities

    Other non-current liabilities

 Net cash inflow from operating activities

2011

$’000

4,703

4,703

16,693

9,108

375

1,445

(548)

18

26

(350)

(443)

(541)

(368)

1,815

(411)

26,819

2010

$’000

8,095

8,095

17,248

7,769

324

107

165

(294)

2,396

328

36

-

11

(323)

413

28,180

58

28   Non-Controlling Interest

Consolidated

Interest in:

Share Capital

Accumulated profits

29   Dividends – Ordinary Shares

Final dividend for the year ended 31 December 2010 of 4.5 cents (2009: 4.0 
cents) per share franked to 90%  paid on 4 March 2011

IInterim dividend for the year ended 31 December 2011 of 3.5 cents per 
share franked to 90% (2010: 3.5 cents) paid on 9 September 2011

Franking credits available for subsequent financial years based on a tax rate 
 of 30% (2010: 30%)

 2011

$’000

-

203

203

5,968

4,629

10,597

1,957

2010

$’000

-

-

-

5,307

4,640

9,947

1,441

30    Financial Instruments

(a) Significant Accounting Policies

Details of the significant accounting policies and methods adopted, including the criteria for recognition, the basis of measurement 
and the basis on which revenues and expenses are recognised, in respect of each class of financial asset, financial liability and 
equity instrument are disclosed in note 1 to the financial statements.

(b) Financial Risk Management Objectives

The Board of Directors has overall responsibility for the establishment and oversight of the company and Group’s financial 
management framework.

The Board of Directors oversees how Management monitors compliance with risk management policies and procedures and 
reviews the adequacy of the risk management framework in relation to the risks.  The main risk arising from the company and 
Group’s financial instruments are currency risk, credit risk, equity price risk, liquidity risk and cash flow interest rate risk.

(c) Interest Rate Risk

The Group is exposed to interest rate risk on the cash held in bank deposits and on bank borrowings. Cash deposits of $4,703 
thousand were held by the consolidated entity at the reporting date, attracting an average interest rate of 3.3% (2010: 4.2%). If 
interest rates had been 50 basis points higher or lower (being the relevant volatility considered relevant by management) and all 
other variables were held constant, the Group’s net profit would increase/decrease by $23 thousand (2010: $40 thousand).

Borrowings by the consolidated entity at the reporting date were $nil. Borrowings during the year attracted an average interest rate 
of 8.10% (2010: 8.26%) on overdraft facilities and 6.43% on bank bill facilities (2010: 6.14%). 

The Board of Directors monitors these exposures and does not presently hedge against these risks.

The maturity profile for the consolidated entity’s cash ($4,703 thousand) and borrowings ($0) that are exposed to interest rate risk is 
less than 1 year.

59

Notes to the financial statements continued

30   Financial Instruments continued

(d) Credit Risk

Credit risk refers to the risk that a counter party will default on its contractual obligations resulting in financial loss to the consolidated 
entity. The consolidated entity has adopted the policy of only dealing with creditworthy counterparties and obtaining sufficient 
collateral or other security where appropriate, as a means of mitigating the risk of financial loss from defaults.

The consolidated entity does not have any significant credit risk exposure to any single counterparty or any group of counterparties 
having similar characteristics.

The carrying amount of financial assets recorded in the financial statements, net of any provisions for losses, represents the 
consolidated entity’s maximum exposure to credit risk without taking account of the value of any collateral or other security obtained.

(e) Equity Price Risk

The consolidated entity is exposed to equity price risk as a consequence of its investments classified as available-for-sale assets, 
comprising quoted shares.

The sensitivity analysis below has been calculated based upon the consolidated entity’s exposure to market prices at reporting date 
and the stipulated change taking place at the beginning of the financial year and held constant throughout the reporting period. At 
the reporting date, if market prices had been 5% higher or lower (being the volatility considered relevant by management), and all 
other variables were held constant, the consolidated entity’s equity position would increase/decrease by $310 thousand (2010: nil).

(f) Foreign Currency Risk

The consolidated entity and company undertakes certain transactions denominated in foreign currencies that are different to the 
functional currencies of the entities undertaking the transactions, hence exposures to exchange rate fluctuations arise. The Board  
of Directors monitors these exposures and does not presently hedge against this risk.

The carrying amount of the consolidated entity’s foreign currency denominated monetary assets and liabilities at the reporting date 
that are denominated in a currency that is different to the functional currency of respective entities undertaking the transactions is  
as follows:

Liabilities

2011

$’000

-

Consolidated

2010

$’000

-

Assets

2011

$’000

129

2010

$’000

21

Euro

At 31 December 2011, if the Euro weakened against the UK Sterling by 10% (being the relevant volatility considered relevant by 
Management), with all other variables held constant the net profit of the consolidated entity would increase by $18 thousand (2010: 
$2 thousand). At 31 December 2011, if the New Zealand Dollar, US Dollar and UK Sterling weakened against the Australian Dollar 
by 10% (being the relevant volatility considered relevant by Management), with all other variables held constant the net profit of the 
consolidated entity would increase by $95 thousand (2010: $37 thousand). This latter sensitivity relates to inter-group loan balances 
denominated in Australian Dollars, which are eliminated on consolidation.

In Management’s opinion, the sensitivity analysis is not fully representative of the inherent foreign exchange risk as the year-
end exposure does not necessarily reflect the exposure during the course of the year. The consolidated entity includes certain 
subsidiaries whose functional currencies are different to the consolidated entity presentation currency. The main operating entities 
outside of Australia are based in New Zealand, United States of America and the United Kingdom. These entities transact primarily 
in their functional currency and, aside from inter-group loan balances, do not have significant foreign currency exposures due 
to outstanding foreign currency denominated items. As stated in the consolidated entity’s accounting policies per Note 1, on 
consolidation the assets and liabilities of these entities are translated into Australian Dollars at exchange rates prevailing at year end.  
The income and expenses of these entities is translated at the average exchange rates for the year. Exchange differences arising 
are classified as equity and are transferred to a foreign exchange translation reserve. The consolidated entity’s future reported profits 
could therefore be impacted by changes in rates of exchange between the Australian Dollar and the New Zealand Dollar, and the 
Australian Dollar and the US Dollar and the Australian Dollar and the UK Sterling.

60

 
 
 
30   Financial Instruments continued

(g) Liquidity

The Group manages liquidity risk by maintaining adequate cash reserves and banking facilities by continuously monitoring forecast 
and actual cash flows.

(h) Capital risk management

The Group manages its capital to ensure that entities in the Group will be able to continue as a going concern. The capital structure 
of the Group consists of cash, other financial assets, debt and equity attributable to equity holders of the parent. The Board 
reviews the capital structure on a regular basis. Based upon this review, the Group balances its overall capital structure through 
borrowings, the payment of dividends, issues of shares, share buy backs and returns of capital. This strategy remains unchanged 
since the prior year.

(i) Fair Value

The fair value of financial assets and financial liabilities with standard terms and conditions and traded on active liquid markets, 
is determined with reference to quoted market prices. The fair value of other financial assets and liabilities is determined in 
accordance with generally accepted pricing models based on discounted cash flow analysis using prices from observable market 
transactions. The carrying amount of financial assets and financial liabilities recorded in the financial report approximates their 
respective fair values, determined in accordance with the accounting policies disclosed in Note 1 to the financial statements.

All financial instruments that are measured subsequent to initial recognition at fair value, being available-for-sale quoted shares 
totaling $6,201 thousand at balance date, are classified as Level 1 assets, being assets whose fair value measurements are 
derived from quoted prices in active markets for identical assets.

61

Notes to the financial statements continued

31   Segment Information

Operating segments are identified on the basis of internal reports about components of the Group that are regularly reviewed by the 
chief operating decision maker in order to allocate resources to the segment and to assess its performance.

(a) Business segment information
The consolidated entity is organised into three operating divisions:

• Business Division • Professional Division • nQueueBillback Division

These divisions are the basis upon which the consolidated entity reports its financial information to the chief operating decision 
maker, being the Board of Directors.

The principal activities of these divisions are as follows:   

•		Business	Division	–	development,	distribution	and	support	of	personal	financial	and	accounting	software,	as	well	as	related	

products and services to professional partners. Products sold in this division include QuickBooks, Quicken, ReckonDocs and 
Reckon Elite.  

•		Professional	Division	–	development,	distribution	and	support	of	practice	management,	tax,	client	accounting,	cost	

management and related software under the APS and BillBack brands. 

•		nQueue	Billback	Division	–	distribution	and	support	of	cost	recovery,	cost	management	and	related	software	predominately	to	the	

legal market. 

Segment revenues and results 

Business Division

Professional 
Division

nQueue Billback 
Division

Total

2011

$’000

2010

$’000

2011

$’000

2010

$’000

2011

$’000

2010

$’000

2011

$’000

2010

$’000

Operating revenue

55,849

56,050

25,611

24,753

8,784

9,312

90,244

90,115

Other revenue

Total revenue

1,028

158

91,272

90,273

Segment EBITDA

20,613

20,720

12,252

10,182

Depreciation and amortisation

(2,205)

(2,017)

(5,475)

(5,021)

3,475

(872)

3,764

36,340

34,666

(731)

(8,552)

(7,769)

Total segment profit before tax

18,408

18,703

6,777

5,161

2,603

3,033

27,788

26,897

Central administration costs

Premises relocation costs

Other revenue

Finance costs

Profit before income tax

Income tax expense 

Profit for the year

(4,067)

(4,495)

(2,352)

1,028

(168)

-

158

(161)

22,229

22,399

(5,536)

(5,151)

16,693

17,248

The revenue reported above represents revenue generated from external customers.

Segment profit represents the profit earned by each segment without allocation of central administration costs, finance costs and income 
tax expense, all of which are allocated to Corporate head office. This is the measure reported to the chief operating decision maker for the 
purposes of resource allocation and assessing performance. 

The Professional Division in the 2010 annual report, included Billback UK. Effective 1 January 2011 25% of  Billback Systems (UK) Limited 
was sold to nQueue Inc in return for an additional 7% of nQueue Billback LLC, and management responsibility transferred to the nQueue 
Billback Division. The 2010 results have been restated to include Billback UK in the nQueue Billback Division in line with 2011.

62

 
 
 
 
 
31   Segment Information continued

Segment assets and liabilities

Assets

Liabilities

Business Division

Professional Division

nQueueBillback Division

Corporate Division

2011

$’000

32,799

34,239

11,316

-

2010

$’000

29,308

36,052

8,760

-

2011

$’000

2010

$’000

18,677

15,794

5,148

4,033

-

6,215

2,970

-

Additions to  
non-current assets

2011

$’000

2,679

 5,340

1,170

7,268

2010

$’000

2,196

 5,461

1,330

-

Total of all segments

   78,354

74,120

27,858

   24,979

16,457

8,987

Eliminations

Consolidated

(7,490)

(6,572)

(7,490)

(6,572)

-

-

70,864

67,548

20,368

18,407

16,457

8,987

(b) Geographical information 

Revenues from external 
customers

Non-current assets

Australia

Other countries (i)

2011

$’000

74,291

15,953

90,244

2010

$’000

73,199

16,916

90,115

2011

$’000

42,703

13,784

56,487

2010

$’000

37,137

13,409

50,546

(i) No single country outside of Australia is considered to generate revenues which are material to the Group.  

(c) Segment revenues 

External sales

Business and wealth management products

Accounting industry products

Legal industry products

2011

$’000

49,859

29,199

11,186

90,244

2010

$’000

49,694

28,298

12,123

90,115

63

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Notes to the financial statements continued

32    Subsequent Events 

Subsequent to the end of the financial year:

Share buyback

On 7 February 2012 the Board of Directors recommended to continue the on-market share buyback of not more than 10% of the 
shares in the company.

Dividend

The Board has declared a dividend of 4.5 cents per share to shareholders on 7 February 2012. The dividend will be 90% franked. 
The record date for the dividend is 17 February 2012. The aggregate amount of the proposed dividend paid on 2 March 2012 out of 
retained profits at 31 December 2011, but not recognised as a liability at the end of the year is $5,943 thousand. The impact on the 
franking account balance of unrecognised dividends is $2,292 thousand.

Available-for-sale financial assets

3,104,958 shares in Melbourne IT Limited have been sold for $4,992 thousand. These where originally acquired for $5,641 thousand.

Intuit licence

On 22 March 2012, Reckon announced that it had entered a notice period ending on 10 February 2014, when Reckon’s licensing 
agreement with Intuit will be formally terminated.

In the period between 22 March 2012 and 10 February 2014, royalties continue to be paid in the normal course.

From 10 February 2014 Reckon will enjoy royalty free rights to continue selling, and may independently develop, the then current 
Intuit desktop technology and QuickBooks Hosted technology for a 100 year period, utilising its own brands.  

33    Company information 

Reckon Limited is a listed public company limited by shares, incorporated and domiciled in Australia. Its registered office and 
principal place of business is:

Level 12, 65 Berry Street
North Sydney
Sydney NSW 2060

A description of the nature of the consolidated entity’s operations and its principal activities is included in the review of operations 
and activities in the Directors’ Report, which is not part of this financial report.

The financial report was authorised for issue by the directors on 28 March 2012.

64

 
Additional information as at 14 March 2012 
(Unaudited)

Twenty Largest Holders of Quoted Equity Securities

Ordinary Shareholder

National Nominees Limited

Intuit Ventures Inc

HSBC Custody Nominees (Australia) Limited

JP Morgan Nominees Australia Limited

Gregory John Wilkinson

Cogent Nominees Pty Limited

DJZ Investments Pty Limited

UBS Nominees Pty Limited

Australian Executor Trustees NSW Ltd

Mr Clive Rabie and Mrs Kerry Rose Rabie 

RBC Dexia Investor Services Australia Nominees Pty Ltd[BKCUST A/C]

RBC Dexia Investor Services Australia Nominees Pty Ltd[PIPOOL A/C]

Citicorp Nominees Pty Limited

Citicorp Nominees Pty Limited [Colonial First State Inv A/c]

Mr Stephen James Rickwood

Mr Clive Alan Rabie

Rawform Pty Ltd

Mr Philip Ross Hayman

Reckon Australia Pty Ltd

Graymatter Enterprises Pty Ltd

Number

Percentage

17,880,686

14,828,304

11,822,928

10,198,220

6,147,800

4,986,927

4,690,000

4,549,803

4,547,687

4,285,611

3,911,167

3,640,399

2,899,757

1,836,672

1,601,062

1,532,389

1,302,200

1,073,636

744,679

625,001

13.46

11.16

8.90

7.68

4.63

3.75

3.53

3.43

3.42

3.23

2.94

2.74

2.18

1.38

1.21

1.15

0.98

0.81

0.56

0.47

103,104,928

77.62

Number of Holders of Equity Securities

Ordinary Share Capital

132,839,672 fully paid ordinary shares are held by 3,779 individual shareholders as at 14 March 2012.

All issued ordinary shares carry one vote per share.

Shareholdings less than marketable parcels

The number of shareholdings held in less than marketable parcels is 71.

65

Additional information as at 14 March 2012 continued 
(Unaudited)

Distribution of Holders of Equity Securities

As at 14 March 2012

Number of Ordinary Shares

Number of Shareholders

1	–	1,000

1,001	–	5,000

5,001	–	10,000

10,001	–	100,000

100,001 and over

Total

 922

1,752

  557

  498

   50

3,779

Substantial Shareholders

As at 14 March 2012

Ordinary 
Shares 
(Number)

Ordinary 
Shares 
(Percentage)

National Nominees Limited

17,880,686

Intuit Ventures Inc

14,828,304

13.46

11.16

HSBC Custody Nominees 
(Australia) Limited

11,822,928

8.90

Mr Clive Rabie and Mrs Kerry 
Rose Rabie

10,508,000

7.91

JP Morgan Nominees 
Australia Limited

10,198,220

7.68

Gregory John Wilkinson

7,450,000

5.61

66

 
Principal Registered Office

Level 12, 65 Berry Street 
North Sydney NSW 2060 
Tel: (02) 9577 5000

Share Registry

Computershare Investor Services Pty Limited
Level 3
60 Carrington Street
Sydney NSW 2000
Tel: (02) 8234 5000 

Auditors

Deloitte Touche Tohmatsu
225 George Street
Sydney NSW 2000 

Principal Administration Office

Level 12, 65 Berry Street
North Sydney NSW 2060
Tel: (02) 9577 5000

Stock Exchange Listings

Reckon Limited’s ordinary shares are listed on the Australian Securities Exchange Limited under the symbol ‘RKN’

Company Secretary

Mr Myron Zlotnick

67

 
Additional information as at 14 March 2012 continued 
(Unaudited)

Annual General Meeting

The Annual General Meeting for Reckon Limited will be held 
on 22 May 2012 at 10am at Level 12, 65 Berry Street, North 
Sydney,  NSW. If you are unable to attend, you are invited to 
complete the Proxy Form included with your Notice of Meeting. 
The completed Proxy Form must be received no later than 48 
hours before the Annual General Meeting.

Important Information – Corporate Notices
Securityholders will be aware that recent legislative changes 
have impacted the options to receive statutory corporate 
notices and reports. In the interest of cost saving and the 
environment (every little bit helps), we encourage you to opt in 
to receive all notices and reports electronically. Please go to: 
www.computershare.com.au and follow the prompts to register 
your opting in to receive ALL NOTICE AND REPORTS IN 
ELECTRONIC FORMAT.

To register to be notified by email when the Annual Report and 
other Announcements are available online:

•		Visit	the	share	registry	at	www.computershare.com

•		Click	on	‘Investor	Centre’

•			Select	‘Update	my	details’	tab	and	click	on	

'eCommunications Options'

•		Type	‘RKN’	in	the	Company	Code	field

•			You	will	need	to	enter	your	personal	security	information:	
Holder Identification Number (HIN) or Securityholder 
Reference Number (SRN); family or company name, 
postcode or country (if outside Australia); and click ‘Submit’

•			After	you	have	entered	your	email	address	and	selected	the	
publications you wish to receive, a confirmation email will be 
sent to you

Should you have any further enquiries, contact the Registry on 
1300 855 080 or +61 3 9415 4000 (if outside Australia).  
For web enquiries, select the 'Contact Us' tab on the top of the 
'Investor Centre' page. 

Alternatively, email your full name and address of the 
securityholder to shareholders@reckon.com.au to receive the 
Annual Report, corporate and statutory notices electronically.

68