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Descartes Systems Group Inc.2020  |  Annual Report
Reckon Limited Annual Report
For the Financial Year Ended 31 December 2020
ABN 14 003 348 730 
Contents
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51
53
54
Message to Shareholders from the Chairman and Group CEO
Directors’ Report
Remuneration Report
Auditor’s Independence Declaration
Independent Auditor’s Report
Directors’ Declaration
Consolidated Statement of Profit or Loss
Consolidated Statement of Profit or Loss and Other Comprehensive Income
Consolidated Statement of Financial Position
Consolidated Statement of Changes in Equity
Consolidated Statement of Cash Flows
Notes to the Financial Statements
103 Additional Information as at 23 February 2021
3
Message from the Chairman
It is my pleasure to present to you Reckon Limited’s 2020 Annual Report and financial statements for the year ended 
31 December 2020 (CY2020). The board and management team continued to execute on a series of goals, which 
saw  the  Company  advancing  its  digital  transformation,  from  a  desktop-focused  business  towards  a  cloud-first 
operation. 
As COVID-19 impacted businesses and communities, Reckon put in place strategies to support its customer base 
and maintain the continuity and high quality of its offerings. Reckon’s leadership team, led by CEO Mr Sam Allert and 
CFO Mr Chris Hagglund, responded strongly to support staff during the pandemic and ensured that the Company 
had a number of contingencies in place to navigate through the uncertainty and maintain focus, productivity, morale 
and business growth. 
Adapting to the unprecedented events, and a rapidly decentralised work environment, was made possible by the 
dedication of our internal technology support teams. Morale also became a large focus for our human resources 
division. Both departments were instrumental in ensuring appropriate work environments were implemented, which 
has allowed Reckon to continue its growth trajectory. 
Despite the limitations put in place by the onset of COVID-19, the Company was able to merge its Legal Group with 
US-based start-up Zebraworks. This key development will enable the Company’s entry into the USA’s large legal 
practice management industry and help establish a platform for future growth. At present, our Legal Group is one of 
the smaller contributors to the broader group, but we expect this milestone to help the Company expand its smallest 
operating division into a larger contributor of top-line growth through organic sales and cross-selling opportunities. 
Elsewhere  in  the  business,  Reckon  continued  to  grow  its  other  core  operating  divisions,  whilst  at  the  same  time 
maintaining investments in cloud-based product development. The Company’s financial results were very pleasing, 
with both top and bottom line growth remaining strong. Pleasingly, Reckon was able to introduce capital management 
initiatives  and  reduced  its  debt  position.  In  addition,  Reckon  continued  to  maintain  a  strong  level  of  shareholder 
return, declaring a $0.05 fully franked dividend for the period. 
The Company remains well positioned for growth both in the current year and beyond. The board and management 
team will continue to work diligently to challenge the current growth strategies, progress the development of cloud-
based products, and reduce its debt position. 
I would like to take this opportunity to again thank the Company’s management team, the entire Reckon workforce, 
and shareholders for their ongoing support. We look forward to continuing this successful journey with you.
Greg Wilkinson
Chairman
4
Message from the Group CEO
CY2020 was certainly a disruptive year for communities and businesses all over the world. Whilst there are signs of a 
recovery, a volatile environment remains, which has led to ongoing health and economic concerns. Despite this, 
Reckon’s operations and strategies have continued to deliver strong returns and ensure our customer base can continue 
to operate, notwithstanding broader uncertainty. 
The Company’s focus remains clear and we are executing goals successfully. Reckon’s ongoing investment into 
cloud-based products has assisted its ongoing digital transformation and will provide an ample platform for future 
progress. 
During the period, Reckon achieved strong growth through its Business Group, with revenue and EBITDA climbing 7% 
and 13% on the previous corresponding period respectively. What is particularly pleasing, is the ongoing upward trend 
that the Company is witnessing towards cloud-based users in this division. Cloud revenue was up 29% and accounted 
for 56% of the division’s available revenue. 
We have made great progress in our APS cloud development, with the release of Workflow+ complimenting other APS 
cloud modules. We also have other exciting cloud-based releases of further Practice Management modules scheduled 
for 2021. 
The Company continued to invest in its US business, merging its Legal Group operations with legal practice management 
specialist Zebraworks. The merger has added a new and experienced management team with an in-country presence, 
as well as a suite of complimentary solutions. We are confident that this move holds significant future potential and we 
look forward to delivering cloud practice management technology into the ever-growing legal market. 
Echoing the comments of the Chairman, the execution of our plans during 2020 has allowed the Company to set a solid 
foundation for growth during the current period and beyond. A number of cross-selling and distribution opportunities are 
available in all areas of the business and we remain laser-focused on providing accounting and payroll solutions for small 
business, and practice management systems for the accounting and legal professions. 
2021 promises to be another exciting year of progression for Reckon and I would like to take this opportunity to thank our  
shareholders, the board,  the entire Reckon  team, our partners and our customers for their dedication and loyalty to the 
Company. 
Sam Allert
Group CEO
5
Directors’ Report
The Directors of Reckon Limited submit these financial statements for 
the financial year ended 31 December 2020
Greg Wilkinson 
Independent Non-Executive Deputy Chairman until 30 June 2018, Chairman from 1 July 2018
Greg Wilkinson has over 30 years’ experience in the computer software industry. Greg entered the industry in the 
early  1980s  in  London  where  he  managed  Caxton  Software,  which  became  one  of  the  UK’s  leading  software 
publishers.  Greg  co-founded  Reckon  in  1987  and  was  the  Chief  Executive  Officer  until  February  2006.  He  was 
appointed to the position of Deputy Chairman in February 2006 and became a member of the board of the listed 
entity  on  19  July  1999.  He  was  appointed  to  the  Audit  &  Risk  Committee  in  February  2010  and  Remuneration 
Committee in December 2011. He is also an investor and mentor to a number of cloud-based start-up companies. 
Greg was appointed Chairman on 1 July 2018. Greg resigned from the board of GetBusy PLC on 5 May 2020.
Philip Hayman 
Independent Non-Executive Director from 1 July 2018
Phil Hayman was appointed to the board on 1 July 2018. He was a co-founder of Reckon in 1987. He resigned from 
Reckon in 2004 but has maintained his interest in Reckon through his ongoing shareholding. Phil has had varied 
general entrepreneurial and commercial experience through his investments in companies in start-up and first round 
capital raising phases. Phil is presently a director of an unlisted public company with manufacturing interests in China 
and  sales  in  Australia  and  New  Zealand.  He  also  consults  to  an  agricultural  company  with  extensive  holdings  in 
southern NSW. He currently owns and manages an accommodation company.
Clive Rabie
Group Chief Executive Officer until 30 June 2018, Group Managing Director from 1 July 2018
Clive was Chief Operating Officer of Reckon from 2001 until February 2006 and in that time played a pivotal role in 
its  turn-around.  In  February  2006  Clive  was  appointed  to  the  position  of  Group  Chief  Executive  Officer  and  was 
appointed Group MD on 1 July 2018. He has extensive management and operational experience in the IT and retail 
sectors as both an owner and director of companies. Clive is a director of GetBusy PLC.
6
Samuel Allert
Group Chief Executive Officer and Director from 1 July 2018
Sam Allert was appointed as a director on 1 July 2018. Sam was one of the first employees in the Australian Reckon 
APS business in 1999. He has held numerous roles in that business from National Sales Manager, Managing Director 
AU/NZ, eventually becoming CEO of Reckon APS in 2013. Taking on more responsibility Sam got involved with the 
Business Division in a newly formed position of MD AU/NZ for the Reckon Group in 2015. In July 2018 Sam stepped 
into the Group Chief Executive Officer position and was appointed to the board on 1 July 2018.
Myron Zlotnick LLM, GCertAppFin 
Company Secretary
Myron Zlotnick has over 20 years experience as a legal practitioner, general and corporate counsel, and as a director 
of companies in the information, communications and technology sector.
7
Directors’ Report (continued)
Review of Operations and Statement of Principal Activities
For  the  year  reported  the  Company  is  structured  in  three  Groups,  a  Business  Group,  an  Accountant  Practice 
Management Group and a Legal Practice Management Group.
The  focus  has  been  to  grow  each  Group  independently,  and  where  possible  implement  integrations,  seek  out 
opportunities to cross sell, and to explore synergies across the Groups. From an internal operations point of view, within 
Australia and New Zealand, the Accountant Practice Management Group and Business Group centralised their Sales, 
Support, Marketing, and Client Success teams in 2020 to manage the across-Group opportunities more efficiently.
The Business Group undertakes the development, sales and support of business accounting and payroll software for 
small to larger sized businesses and personal wealth management software branded as Reckon One, Reckon Accounts 
Hosted,  Better  Clinics  and  Better  Bookings  (cloud  products),  Reckon  Accounts  Business,  and  Reckon  Accounts 
Personal  respectively.  It  is  operational  predominantly  in  Australia  and  New  Zealand  with  a  presence  in  the  United 
Kingdom.
The Accountant Practice Management Group undertakes the development, sales and support of practice management, 
compliance and efficiency tools for professional accounting firms under the Reckon APS and Reckon Elite brands. This 
business  also  supplies  corporate  services  such  as  company  registration,  company  secretarial  tools  and  supply  of 
relevant content under the Reckon Docs brand. It is operational predominantly in Australia, New Zealand with a re-seller 
presence in the United Kingdom. The Reckon Docs business was sold to Class Limited effective 1 March 2021. The 
purchase consideration was $13 million.
The Legal Practice Management Group supplies software and workflow solutions to legal firms and corporations for 
document scanning and routing, print management and cost recovery solutions under the Reckon nQueue and Reckon 
Billback brands. It is operational predominantly in the USA and United Kingdom, with re-sellers in other parts of the 
world. In August 2020 (and completed in February 2021) the Company announced the merger of its Legal Practice 
Management Group with the business of Zebraworks Inc (USA) into a 70/30 venture now known as nQueue Zebraworks 
Inc. The team from Zebraworks Inc brings a history and pedigree of success in the development of practice management 
solutions for the cloud. The merged business presents a platform for technology development and new markets.
All Groups are supported by shared services teams which include IT, finance, marketing, and human resources.
All the Groups have a loyal client base that run products and solutions based on desktop technology with very rich 
functions and features. Reckon has been on a transformation process for the last 3 years developing or enhancing all 
products with a “cloud first” focus. The process is to provide an upgrade path for existing clients to the cloud, as well 
as providing new products that can attract and grow a new client base. The Business Group is furthest progressed on 
this strategy with the Accountant Practice Management Group and the Legal Practice Management Group also well 
poised for growth in the future.
Business Group
The Business Group distributes and supports a range of software products under the Reckon brand. These products 
are generally used by small to larger businesses in Australia and New Zealand and in the United Kingdom. Alongside 
cloud, hosted and desktop accounting software the range includes payroll, point of sale, online practice management 
for allied health professionals (branded as Better Clinics) and scheduling software (branded as Better Bookings), as 
well as personal finance software.
A key focus in the Business Group is to grow the Reckon One cloud-based business accounting software. Reckon 
One  cloud-based  accounting  software  is  based  on  a  “designed  by  you”  concept  that  allows  users  to  tailor  the 
solution to their needs by choosing modules their business will use. The current modules available are: Core (which 
includes  payments  and  receipts,  budgets  and  reporting);  Invoices;  Payroll;  BankData  (automatic  bank  statement 
import into accounts and reconciliation); Projects (manage revenue, costs and forecasts by project); Time (timesheets); 
and Employee Expenses (expense management module); and an open API for third party applications.
8
Users can select which modules they need and only pay for those they use, making Reckon One a very cost-effective 
solution for small businesses.
The Payroll module includes the ability for small businesses to lodge their Single Touch Payroll reporting requirements, 
which is part of an overall strategy to integrate small business accounting with regulatory reporting under the Reckon 
GovConnect product brand.
Reckon One is also available as a “white label” version. The Institute of Public Accountants provides a white label 
product to IPA members under the IPA Books+ brand. IPA members have reach into approximately 1 million small 
business clients across Australia and United Kingdom. This partnership with the IPA continues to strengthen the 
recommender channel, with over 1200 IPA practices trained and certified as Cloud Advisors. Reckon now provides 
every IPA member with five cloud accounting Books+ licences to help them better cater the needs of Australian small 
business. The company has also entered in a while label arrangement with the Queensland government bringing 
Reckon One to Indigenous communities branded as Deadly Digits.
2020 has seen the ongoing release  of  new mobile suites of applications (or apps) complimenting Reckon One. The 
first mobile solution released was a free Single Touch Payroll reporting application, which has been taken up by over 
37,000 new users since May 2019, with over 780,000 pay runs processed via this app. 2020 saw the release of a 
more feature rich paid Payroll App, which is an ideal upgrade path for the free STP app users. Reckon Mate, a new 
employee facing mobile app was also released at the end of 2020.  2021 will see the continued roll out of new mobile 
apps including  Mobile invoicing, Timesheets and Expenses.
Reckon Accounts Hosted is a convenient secure online accounting software solution using the very same feature 
rich source code of the Reckon Accounts business range desktop package. It is a simple and efficient upgrade to 
“cloud accounting” for our many Reckon Accounts desktop clients. It is hosted in an AWS environment.
Reckon Accounts products include: (1) Reckon BankData, a bank feed solution which allows connections with banks 
and other financial institutions to download bank transaction information directly into accounting software; and (2) 
Reckon GovConnect, an SBR-enabled solution for lodging reports to government agencies such as the ATO.
Open Banking is a new government driven initiative in both Australia and the United Kingdom. The company obtained 
certification in late 2020 and is operational for Open Banking in the UK. Open Banking gives consumers greater 
access to and control over their financial information with the potential for faster processing and movement of funds.
The Company is also exploring strategic partnerships with suppliers who can meet the feature demands of small 
business for their diverse needs. 
Since  2017  the  Company  has  partnered  with  Prospa  in  the  “Fintech“space  to  bring  small  business  loans  to  its 
customer base under the Reckon Loans brand.
Better Clinics and Better Booking is a fledgling  cloud-based practice management and scheduling software solution 
for health, medical and fitness professionals. This business presently focusses on the allied health services market 
that includes physiotherapists, chiropractors and personal trainers. This comprises a market of an estimated 120,000 
customers. 
Accountant Practice Management Group
The  Accountant  Practice  Management  Group  develops,  distributes  and  supports  the  APS  suite  of  solutions  for 
professional  service  firms  in  Australia,  New  Zealand  and,  via  a  reseller  arrangement,  in  the  United  Kingdom.  For 
professional  accountants  these  solutions  include  Practice  Management,  Tax  and  Accounts  production.  It  also 
delivers  a  wide  range  of  complementary  integrated  modules  for  business-critical  functions  in  professional  firms: 
Practice Management (PM); Business Intelligence and Reporting (PIQ); Taxation (Tax); Client Accounting (XPA); Client 
Relationship Management (CRM); Workpaper Management (WM); Sync Direct and others.
All the above modules are available in a hosted version called APS Private Cloud, if a client so requires.
9
Directors’ Report (continued)
Consistent  with  the  Group-wide  philosophy,  the  Accountant  Practice  Management  Group  enhances  products  and 
develops new products under the “cloud first” concept. These products can and will integrate with existing Accountant 
Practice Management Group solutions and also provide an entirely new cloud-based suite that new clients can take on.
New cloud products  released in 2020, include: Workflow and Contacts. Timesheets, Fees and Accounting are under 
development. From a branding point of view these cloud products are marketed as APS+, Workflow+, Contacts+, etc. 
The  BankData  product  is  also  targeted  at  accountants  and  bookkeepers.  The  module  enables  accountants  and 
bookkeepers  to  efficiently  download  and  process  bank  transactions  and  provide  reporting  and  analysis  to  their 
clients. This is also undergoing an integration with Open Banking.
Sync Direct is a cloud-based system that allows accountants to upload financial transaction data from virtually any 
source and automatically enter it into their practice management system for accounts and tax return preparation 
purposes. It is an extremely beneficial tool for professional accounting firms as it creates a “single ledger” experience 
for them without being required to use the same software as their clients.
The Reckon Elite product suite includes tax return preparation tools, practice management tools and related solutions 
mostly used by accountants and tax agents. Reckon Elite is predominantly used in small to medium sized accounting 
firms compared to Reckon APS which is used by larger firms.
The  Reckon  Docs  corporate  services  business  comprises  technology  for  the  registration  and  compliance 
management of companies and other business structures through an easy to use web-based ordering system. This 
business  provides  clients  with  an  online  company  registration  service;  documentation  and  services  for  the 
establishment of a range of entities, especially trusts for self-managed superannuation funds; constitution updates 
and domain name registrations; and other documentation. This business was sold effective 1 March 2021.
Legal Practice Management Group 
In  August  2020  (and  completed  in  February  2021)  the  Company  announced  the  merger  of  its  Legal  Practice 
Management  Group  with  the  business  of  Zebraworks  Inc  (USA)  into  a  70/30  venture  now  known  as  nQueue 
Zebraworks Inc. The deal concluded in February 2021. The team from Zebraworks Inc brings a history and pedigree 
of success in the development of practice management solutions for the cloud. The merged business presents a 
platform for technology development and new markets.
The  Legal  Practice  Management  Group,  under  the  various  nQueue,  Billback  and  Zebraworks  brands,  supplies 
software solutions for document scanning and routing, print management and cost recovery solutions that assist law 
firms and commercial and government clients.
These solutions enhance the automation and processing of any operational and administrative expenses, including 
print, copy, scan, telephone, online searches, emails, court fees, car services, credit card charges, courier costs and 
more. The scan solution also presents an opportunity to expand to non-legal client markets.
These solutions can be embedded directly into multi-function devices or reside on tablet computers or terminals to 
provide clients with the knowledge required to run their businesses more profitably.
Key focus of this Group is to reposition itself from a cost recovery provider to become a workflow expert in the areas 
of Print Management, Uniform Advanced Scanning and Cost Recovery and to continue moving to a subscription 
revenue model. It is also pursuing a wider channel sales network including manufacturers of multi-purpose office 
machines.  In  addition,  the  merged  nQueue  Zebraworks  Inc  business  will  be  exploring  opportunities  to  cross  sell 
products and solutions from the Australian based Accountant Practice Management Group.
Cloud Practice management modules will be progressively added to the suite of products.
10
Results of Operations
Results Headlines
Revenue
EBITDA
2020 Result
2019 Result
%Change
Amount 
Change
$75.6 million
$75.4 million
0.3%
$0.2 million
$32.6 million
$30.6 million
6.6% 
$2.0 million
NPAT attributable to owners of the parent from 
continuing operations
$9.7 million
$8.1 million
19.8%
$1.6 million
The profitability of the Group has increased, with EBITDA and NPAT up 6.6% and 19.8% respectively.
Debt has been reduced by $5.8 million in the year.
A fully franked final dividend of 2 cents per share has been declared, taking the total dividend to 5 cents per share in 
respect of the 2020 year (2019: 5 cents).
Cash spend on development increased with a focus on cloud products across the groups. Development spend in 
2020 was $19.5 million (2019: $16.3 million).
Business Group
•  The Business Group continues to be a subscription business with strong online growth. Total revenue growth in 
this Group is up 7% on 2019. This represents three consecutive half years of consistent growth.
•  Subscription revenue now represents 96% of available revenue in this Group.
•  Cloud revenue (from Reckon One and Reckon Accounts Hosted) has continued to grow strongly, up by 29% and 
now represents 56% (up 9% on 2019) of this Group’s available revenue. The number of cloud users now has 
reached 101,000 users, with growth of 35% in 2020. This growth excludes growth generated by customer take 
up of the free STP mobile app.
•  The free payroll app for Single Touch Payroll launched in late May 2019 now has 37,000 users.
•  The paid payroll app launched in May 2020 now has 2,000 users.
•  The partnership with the IPA for Reckon One continues to strengthen the recommender channel, with over 1,200 
IPA practices trained and certified as Cloud Advisors.
•  A white label initiative for distribution of Reckon One was signed with the Queensland Government and represents 
an early foray into this strategy for Reckon One growth. This endeavour, known as Deadly Digits, is aimed at 
financial literacy in the indigenous community. Other similar opportunities with a wide range of partners will be 
sought and pursued.
Accountant Practice Management Group
•  The business remains entrenched as the product of choice amongst the major accounting firms.
•  Subscription income is 99% of available revenue in this Group and this is the foundation of the stability of this business.
•  Revenue in the Accountant Practice Management Group was down on the previous year, partially attributable to 
the impact of COVID 19 limitations.
11
Directors’ Report (continued)
•  The content business had a strong start to the year, then felt the impact of the repercussions of COVID 19 from 
March to May, but recovered from June onwards resulting in overall revenue being down 3% on 2019. This business 
was sold to Class Limited effective 1 March 2021.
• 
Focus  on  cost  management  in  the  COVID  19  environment  resulted  in  a  2%  increase  in  EBITDA  over  2019,  a 
pleasing outcome given the impact of COVID 19.
•  Development of our new cloud suite is progressing well, with the release of Workflow+ and Contacts+ in 2020 and 
the expected release of cloud solutions for Time sheets, Fees and Accounting in 2021.
•  The cloud product is expected to widen the addressable market for the Accountant Practice Management Group.
Legal Practice Management Group
•  This Group had a strong start to 2020, but was impacted by COVID-19 especially in the USA where implementation 
of new sales was rendered impossible by restrictions on in person attendance at client premises.
•  Revenue was down 11% on 2019.
•  Subscription revenue is 84% of the Group’s revenue and this represents a stable base for the business which is 
now poised to take advantage of the formation of the nQueue Zebraworks Inc business.
•  The team has been increased following the merger as the business readies itself for the launch of the new cloud 
practice management products.
•  As a consequence of COVID 19 conditions, doubtful debt provisioning was increased.
COVID-19 Impact
The Reckon Limited business transitioned smoothly to working from home when COVID 19 hit.
The infrastructure and business interruption processes were well designed to deal these sorts of situations.
The Reckon Group has displayed its resilience, by posting growth in these challenging times. This is despite revenue 
growth being hampered by COVID-19 in the Accountants and Legal Groups where there is a reliance on on-site sales 
and installation activity.
The expected credit loss assessment has been reviewed in the current period, and a decision has been made to 
increase these provisions by $0.6 million in this financial year. No impairment of assets is considered necessary.
The impact of the COVID-19 pandemic is ongoing and it is not practicable to estimate the potential impact, positive 
or negative, after the reporting date. The situation is rapidly developing and is dependent on measures imposed by 
the  Australian  Government  and  other  countries,  such  as  maintaining  social  distancing  requirements,  quarantine, 
travel restrictions and any economic stimulus that may be provided.
Significant Changes in State of Affairs
There were no significant changes to the Company’s state of affairs during the year.
12
Future  Developments,  Business  Strategies  and  Prospects 
for Future Financial Years
The  Company  strategy  is  to  bring  together  a  suite  of  solutions  that  deliver  business  efficiency  tools  for  small  to 
medium sized businesses – an ecosystem for business, together with practice efficiency tools for professional firms 
– a platform for accountants and lawyers. The goal is to ultimately make it easy for small businesses to operate and 
perform, and accountants, bookkeepers and legal firms to collaborate with their clients and ensure their compliance 
obligations are met.
Key to understanding the Company’s strategy over the next 2 to 3 years is to appreciate the following:
• 
• 
there are untapped opportunities in targeted and niche products that complement and diversify the traditional 
efficiency software offered to businesses and professional firms.
investment will also be focused on maintaining, refining and improving existing assets and acquiring or developing 
solutions to complement or differentiate our offerings, especially in the cloud.
• 
the businesses have a stable and loyal customer base.
For  2021  and  beyond  in  the  Business  Group  the  intention  is  to  pursue  cloud  growth  across  the  small  business 
accounting  and  payroll  market,  complimented  with  new  mobile  apps.  In  the  Accountant  Practice  Management 
Group, cloud products have and are being developed for APS and Elite clients and pursuing a larger addressable 
market is the goal. For the Legal Practice Management Group, recently fortified by the creation of nQueue Zebraworks 
Inc,  the  plan  is  to  build  on  the  existing  market,  explore  new  markets,  develop  new  products,  and  collaborate  on 
cross-selling practice management solutions to the legal market.
The Company continues to assess appropriate corporate transactions.
13
Remuneration Report (Audited)
1 Persons Covered by this Report
The Remuneration Report sets out, in accordance with section 300A of the Corporations Act: (i) the Company’s 
governance relating to remuneration, (ii) the policy for determining the nature and amount or value of remuneration of 
key  management  personnel;  (iii)  the  various  components  or  framework  of  that  remuneration;  (iv)  the  prescribed 
details relating to the amount or value paid to key management personnel, as well as a description of any performance 
conditions; (v) the relationship between the policy and the performance of the Company.
Key management personnel (KMP) are the non-executive directors, the executive directors and employees who have 
authority and responsibility for planning, directing and controlling the activities of the consolidated entity. On that 
basis, the following roles/individuals are addressed in this report:
Non-executive Directors
•  Mr Greg Wilkinson, director since 19 July 1999
•  Deputy Chairman since 1 February 2006
•  Chairman of the Board since 1 July 2018
•  Risk and Audit Committee member since 1 February 2010
•  Remuneration Committee member since 1 December 2011
•  Mr Philip Hayman, independent non-executive director since 1 July 2018
•  Remuneration Committee Chair since 1 July 2018
•  Risk and Audit Committee Chairman since 1 July 2018
Senior Executives Classified as KMP
•  Mr Clive Rabie
•  Chief Operating Officer from 1 January 2001
• 
Executive Director since 24 May 2005
•  Group Chief Executive Officer from 22 February 2006
•  Group Managing Director since 1 July 2018
•  Mr Sam Allert
• 
Executive Director since 1 July 2018
•  Group Chief Executive Officer since 1 July 2018
•  Mr Chris Hagglund
•  Group Chief Financial Officer (CFO) since 1 October 2004
•  Mr Myron Zlotnick
•  General Counsel from 1 October 2002 until 2 July 2018
•  Company Secretary since 19 November 2002
14
 
2 Context of KMP Remuneration
The  Remuneration  Committee  and  the  board  remain  mindful  of  the  historical  context  of  the  governance  of 
remuneration matters for the Company. At the 2020 Annual General Meeting there was a vote of approval of 99.75% 
for remuneration practices. The board continues to endeavour to balance the idiosyncrasies of the Company with 
generally accepted governance practices for remuneration. 
3 Overview of Reckon’s Remuneration Governance Framework  
   & Strategy
The Company is influenced in the governance of KMP remuneration by a wide range of sources, including:
•  Remuneration Committee Members,
•  External remuneration consultants (ERCs),
•  Stakeholder groups including shareholders and proxy advisors, and
•  Company management to understand roles and issues facing the Company. 
The following outlines Reckon’s remuneration governance framework.
3.1 Remuneration Committee
Authority for remuneration matters rests with the Remuneration Committee which reports to the board and makes 
recommendations regarding remuneration to the board which has ultimate responsibility for signing of on remuneration 
policies, practices and outcomes.
The Remuneration Committee was comprised of two non-executive directors:
• 
• 
 Mr Philip Hayman (independent non-executive director) 
 Mr Greg Wilkinson (independent, Chairman of the Board).
The Remuneration Committee operated substantially in accordance with the aims and aspirations of Principle 8 of 
the  ASX  Corporate  Governance  Principles  and  Recommendations  (“ASX  Principles  and  Recommendations”), 
including that the majority of the committee should be composed of independent non-executive directors.
The  role  and  responsibilities  of  the  committee  are  outlined  in  the  Reckon  Remuneration  Committee  Charter  (the 
Charter), available on the Company Website. The role of the Remuneration Committee is to ensure that appropriate 
remuneration policies are in place which are designed to meet the needs of the Company and to enhance corporate 
and individual performance. That is, the development, maintenance and application of the Remuneration Governance 
Framework for the purposes of making recommendations to the Board regarding KMP remuneration matters, as well 
as advising the Board on procedures that must be undertaken in relation to the governance of remuneration, and 
communicating such matters to the market (such as the calculation of grants of incentives, review of performance 
conditions and receipt of independent advice, etc.).
Under the Charter, the Remuneration Committee is to be composed of at least three non-executive members with 
the majority being independent directors. It should be noted that given the size of the Company and the board, the 
Remuneration Committee presently is comprised of only two members. Consideration will be given when relevant 
decisions need to be made to appointing a third independent member.
The charter of the Remuneration Committee is available on the company’s website at https://www.reckon.com/au/ 
investors/governance/.
15
Remuneration Report (Audited) (continued)
3.2 Trading Policy
The Trading Policy of the Company is available on the Company website. It contains the customary references to 
insider trading restrictions that are a legal requirement under the Corporations Act, as well as conditions associated 
with good corporate governance. To this end the policy specifies trading blackout periods during which officers of 
the Company may not trade in the securities of the Company. Officers must seek permission from the Chairman of 
the Company before trading in any periods outside blackout periods. The Trading Policy also requires officers to 
notify the Company Secretary of the transaction once it is completed and prohibits trading at all other times unless 
an  exception  provided  by  the  Chairman  following  an  assessment  of  the  circumstances  (e.g.  financial  hardship). 
Trading black outs operate in the period commencing one day before the end of a financial reporting period and end 
one day after the reporting for the relevant financial period has been announced to the public.
Officers generally includes directors and Senior Executives of the Company.
The policy also restricts employees from short-term trading or from hedging etc. and gives the Board the power to 
suspend all dealing in Company securities by employees at any time, should it be appropriate. 
3.3 Executive Remuneration Policy
The following outlines the policy that applies to executive KMP (and does not apply to non-executive directors):
• 
 Remuneration should be composed of:
• 
• 
• 
 Base  Package  (inclusive  of  superannuation,  allowances,  benefits  and  any  applicable  fringe  benefits  tax 
(FBT) as well as any salary sacrifice arrangements)
 Short term incentive (STI) which provides a reward for performance against annual objectives
Long  term  incentive  (LTI)  which  provides  an  equity-based  reward  for  performance  against  indicators  of 
shareholder benefit or value creation, over a three-year period
• 
In total the sum of the elements will constitute a total remuneration package (TRP)
• 
 Both internal relativities and external market factors should be considered
•  TRPs ought to be structured with reference to market practices and the circumstances of the Company at the time
• 
• 
• 
• 
 That the Base Package policy mid-points should be set with reference to P50 (the median or the middle) of the 
relevant market practice subject to the circumstances of the Company at the time
 That TRPs at Target (being the Base Package plus incentive awards intended to be paid for targeted levels of 
performance) should be set between P50 and P75 (the upper quartile, the point at which 75% of the sample lies 
below) of the relevant market practice so as to create a strong incentive to achieve targeted objectives in both 
the short and long term
 Remuneration will be managed within a range so as to allow for the recognition of individual differences such as 
the calibre of the incumbent and the competency with which they fulfil a role (a range of +/- 20% is used, in line 
with common market practices)
 Exceptions  will  be  managed  separately  such  as  when  particular  talent  needs  to  be  retained  or  there  are 
individuals with unique expertise that need to be acquired (“Red circle” exceptions) and
•  Termination benefits will generally be limited to the default amount that may be provided for without shareholder 
approval, as allowed for under the Corporations Act.
Taking account of the above, generally, remuneration structures are driven by the budget setting process and cost 
to company as well as the particular circumstances of the relevant KMP, their skill set, experience, and value to the 
Company.
16
Market capitalisation is one of the factors that influences external assessments of the appropriateness of remuneration; 
it is understood that external groups tend to see it as the primary indication of the size and status of the Company, 
and the field in which the Company is competing for talent. While Reckon does not subscribe to this view exclusively 
and instead considers a broad range of factors that drive competition for talent in different parts of the Company, it 
is acknowledged that it must be a consideration when communicating with stakeholders.
The Company will also take into account the impact of corporate transactions on incentives designed to retain talent 
for the longer term.
3.4 Non-executive Director Remuneration Policy
The Non-executive Director Remuneration Policy applies to non-executive directors (NEDs) of the Company in their 
capacity as directors and as members of committees, and may be summarised as follows:
• 
 Remuneration may be composed of:
• 
• 
• 
 Board fees inclusive of superannuation
 Other benefits (if appropriate) and
 Equity (if appropriate at the time, currently not applicable)
• 
• 
• 
• 
 Committee fees do not form part of the NED remuneration policy because at present the workload of the Board 
is shared equitably amongst its members
 Remuneration will be managed within the aggregate fee limit (AFL) or fee pool approved by shareholders of the 
Company – currently $400,000 in accordance with shareholder approval in 2005
 Termination benefits will not be paid to NEDs by the Company
 A policy level of Board Fees (being the fees paid for membership of the Board, inclusive of superannuation) will 
be set with reference to the P50 (median or middle) of the market of comparable ASX listed companies.
During the FY20 reporting period the following fees were applicable:
Function
Main Board
Audit & Risk Committee
Nomination & Remuneration Committee
Other Committee
Role
Chair
Member
Chair
Member
Chair
Member
Chair
Member
Fee Including Super
$134,028
$89,352
n/a
n/a
n/a
n/a
n/a
n/a
17
Remuneration Report (Audited) (continued)
As at the commencement of FY21 the following fees apply:
Function
Main Board
Audit & Risk Committee
Nomination & Remuneration Committee
Other Committee
Role
Chair
Member
Chair
Member
Chair
Member
Chair
Member
Fee Including Super
$136,705
$91,139
n/a
n/a
n/a
n/a
n/a
n/a
3.5 Short Term Incentive (STI) Policy
Currently the short term incentive policy of the Company is that an annual component of executive remuneration 
should be at-risk tested over a single financial year, and allow the Company to modulate the cost of employment to 
align with individual and Company performance while motivating value creation for shareholders. In addition:
• 
 STI  should  be  settled  in  part  or  whole  in  the  form  of  cash,  and  if  appropriate  at  the  time,  a  portion  may  be 
specified as being settled in the form of equity
•  The  target  cash  component  of  the  STI  at  target  should  have  a  weighting  in  the  remuneration  mix  that  is  no 
greater than the sum of LTI at target and any equity component of the STI at target, to ensure that executives are 
focused on long term value creation via equity ownership
• 
 If part of the STI is to be settled in the form of equity:
•  STI deferral is to apply to contribute to the long-term alignment of executives and shareholders, and to 
facilitate retention of senior executive talent, and
• 
 For FY20 approximately one third to one half of any STI award will be settled provided the incumbent has 
remained employed for 12 months following the end of the STI Measurement Period in order to receive the 
full award.
3.6 Long Term Incentive (LTI) Policy
Currently the long term incentive policy of the Company is that an annual component of remuneration of executives 
should be at-risk and based on equity in the Company to ensure that executives hold a stake in the Company, to align 
their interests with those of shareholders, and that executives share risk with shareholders.
Further:
• 
 The  LTI  should  be  based  on  Performance  Rights  that  vest  based  on  assessment  of  performance  against 
objectives
• 
 The Measurement Period should be three years
•  There  should  be  two  measures  of  long-term  performance,  one  which  best  reflects  internal  measures  of 
performance and one which best reflects external measures of performance
18
• 
• 
• 
 The  measure  that  has  strongest  alignment  with  shareholders  is  total  shareholder  return  (TSR),  however  it  is 
recognised that absolute TSR is influenced by overall economic movements. Therefore, the TSR component of 
LTI is based on relative TSR which removes broad market movements from assessments of the Company’s TSR 
performance and avoids windfall gains from broad market movements. Vesting only when the performance of 
the Company meets or exceeds the performance of the broader market
 Senior Executives are faced with significant and long-term business development and project-based challenges. 
Therefore the LTI should also be linked to the achievement of earnings growth objectives that will lead to value 
creation for shareholders, and the earnings per share (EPS) growth measure is considered the best measure of 
long term performance and value creation from an internal perspective, by the Board and by many stakeholders
 When an executive owns a substantial portion of the Company’s issued capital, they are ineligible for employee 
share scheme (ESS) tax treatment, and the consequences of participating in the plan are punitive. In order to 
address this there is a separate plan (not presently in operation) which is effectively the same as the Rights LTI 
plan but allows for the LTI instrument to be replaced with Share Appreciation Rights (SARs) which are settled in 
cash, when this circumstance arises. Such payments are treated the same way as a cash STI in terms of tax. 
This treatment also applies to any deferred component of STI that would otherwise be awarded in the form of 
share-based rights. Whilst it is recognised that the settling of incentive rights in the form of cash is unusual, it is 
trusted that shareholders understand the need to do so in these limited cases
• 
 The SAR plan operates in a similar way to an option, in that the participant only receives a benefit to the extent 
of growth in value over the market value of a share at the time of calculation/granting. This requires that they be 
valued differently, as their value is not the whole value of a Company share.
19
Remuneration Report (Audited) (continued)
3.7 Variable Executive Remuneration – The Short Term Incentive (STI)
Short Term Incentive (STI)
Aspect
Purpose
Measurement 
Period
Award 
Opportunities
Key Performance 
Indicators (KPIs), 
Weighting and 
Performance 
Goals
Plan, Offers and Comments
The  STI  Plan’s  purpose  is  to  give  effect  to  an  element  of  Senior  Executive  Remuneration.  This 
element of remuneration constitutes part of a market competitive total remuneration package and 
aims to provide an incentive for Senior Executives to deliver and outperform annual business plans 
that will lead to sustainable superior returns for shareholders. Target-based STI’s are also intended 
to modulate the cost to the Company of employing Senior Executives, such that risk is shared with 
the executives themselves and the cost to the Company is reduced in periods of poor performance.
The Company’s financial year i.e. from 1 January to the following 31 December.
FY20 Offers
The CEO was offered a target-based STI equivalent to roughly 29% of the Base Package for 
target performance, with a stretch opportunity of up to 110% of the target.
Other Senior Executives who are KMP were offered a target-based STI equivalent to 29% of the 
Base Package for target performance with a stretch opportunity of up to 110% of the target.
Comments
The  incentive  levels  offered  in  FY20  were  consistent  with  the  proportional  opportunities 
(proportional to Base Package) offered in previous years.
FY21 Offer
The FY21 offers are substantially similar to the FY20 offers.
FY20 Offers
KPIs may vary to some extent between participants and reflect the nature of their roles, while 
creating shared objectives where appropriate. KPIs used for FY20 included:
•  Revenue
•  EBITDA
•  EPS
Weightings are applied to the KPIs selected for each participant to reflect the relative importance 
of  each  KPI.  Information  on  this  aspect  and  specific  KPIs  is  given  in  detail  elsewhere  in  this 
report.
Comments
The Board selected KPI’s that were identified as having the strongest links with long term value 
creation for shareholders at the Company level, and those objectives over which individuals had 
most  control  that  would  also  be  expected  to  contribute  to  long  term  value  creation  and 
sustainability for shareholders within a 12 month period, as well as KPIs to recognise individual 
role related objectives and business plans for FY20.
FY21 Offers
 The FY21 offers are substantially similar to the FY20 offers.
20
Award 
Determination and 
Payment
Calculations  are  performed  following  the  end  of  the  Measurement  Period  and  the  audit  of 
Company accounts.
Payments are in cash with PAYG tax deducted, paid following the completion of the Measurement 
Period and completed audited full year accounts. A portion of the STI (between one third and 
one half) is only paid a year later provided the KMP is still employed.
Performance was determined following audit sign-off of the FY20 accounts.
Change of Control
The Board has discretion to terminate the STI for the Measurement Period and make pro-rata 
awards  having  regard  to  performance  or  make  pro-rata  awards  based  on  performance  and 
allow the plan to continue for the. Measurement Period or make no interim awards and allow the 
Plan to continue for the Measurement Period.
Plan Gate and 
Board Discretion
If the Company’s overall performance during the Measurement Period is substantially lower than 
expectations and resulted in significant loss of value for shareholders, the Board may abandon 
the STI Plan for the Measurement Period or adjust STI payouts downward. The Board also has 
discretion to increase payouts, however, it has been determined that such discretion will only be 
applied in future when it would be substantially inappropriate not to do so, due to an anomaly 
during  the  Measurement  Period,  or  because  of  exceptional  circumstances,  which  would  be 
explained in detail as part of the Remuneration Report.
Fraud, Gross 
Misconduct etc
Clawback and 
Malus
If  the  Board  forms  the  view  that  a  Participant  has  committed  fraud,  defalcation  or  gross 
misconduct  in  relation  to  the  Company  then  all  entitlements  in  relation  to  the  Measurement 
Period will be forfeited by that participant.
A clawback policy is in place for cases of material misstatement or misconduct. The Remuneration 
Committee has the power to withdraw offers that have not vested or to clawback short-term 
incentives  paid  in  the  case  of  serious  misconduct  or  material  misstatement  in  the  financial 
statements respectively.
3.8 Variable Executive Remuneration – Long Term Incentive (LTI) – Performance Rights Plan
Long Term Incentive (LTI)
Aspect
Purpose
Plan, Offers and Comments
The  LTI  Plan’s  purpose  is  to  give  effect  to  an  element  of  Senior  Executive  remuneration.  This 
element of remuneration constitutes part of a market competitive total remuneration package and 
aims to provide an incentive for Senior Executives to deliver Company performance that will lead 
to  sustainable  superior  returns  for  shareholders.  Other  purposes  of  the  LTI  Plan  is  to  act  as  a 
retention mechanism so as to maintain a stable team of performance focused Senior Executives, 
to create alignment with the interests and experiences of shareholders and to modulate the cost 
to the Company of employing executives such that in periods of poor performance the cost is 
lesser  (applies  to  non-market  measures  under  AASB  2).  Currently  the  Company  operates  two 
performance  rights  plans,  one  which  is  settled  in  the  form  of  Company  shares  (equity-based 
Rights),  and  one  which  is  settled  in  the  form  of  cash,  but  based  on  growth/change  in  the 
Company’s share price (SARs), similar to an option (necessary to avoid potentially adverse tax 
treatment of certain executive KMP due to personal shareholdings.
21
Remuneration Report (Audited) (continued)
Measurement 
Period
Normally three years.
FY20 Offers
For offers made during FY20, no rights will vest until the completion of the third year following the 
making of the offer.
Comments
Three-year Measurement Periods combined with annual grants will produce overlapping cycles 
that will promote a focus on producing long term sustainable performance/value improvement 
and mitigates the risk of manipulation and short-termism.
FY21 Offers
FY21 offers have not been made to KMP, pending the Remuneration Committee’s review of the 
LTI plan.
Form of Equity
LTI is in the form of Performance Rights, which are either rights to:
• 
• 
ordinary Company shares, under the regular LTI plan,
 or to a cash value equivalent to growth in the market value of a share in respect of each 
vested  Performance  Right,  since  the  date  of  grant/calculation,  under  the  share 
appreciation rights plan (SARs),
both of which vest subject to the satisfaction of conditions related to long term performance and/ 
or service on an identical basis i.e. the form of equity has no bearing on the setting of vesting 
conditions etc.
There is no entitlement to dividends during the Measurement Period.
LTI Value
The  Board  retains  discretion  to  determine  the  value  of  LTI  to  be  offered  each  year,  subject  to 
shareholder approval in relation to Directors, when the Rights are to be settled in the form of a 
new  issue  of  Company  shares.  The  Board  may  also  seek  shareholder  approval  for  grants  to 
Directors in other circumstances, at its discretion.
FY20 Offers
In relation to the CEO, Performance Rights with a target/maximum value equivalent to 28% of the 
cash Base Package when target vesting applies.
For  other  Senior  Executives  who  are  KMP  the  LTI  granted  was  equivalent  to  20%  of  Base 
Packages  when  target  vesting  applies.  A  stretch  level  is  not  available  for  performance  that 
exceeds the targets.
22
Vesting Conditions
The Board has discretion to set vesting conditions for each offer. Performance Rights that do 
not vest will lapse. The vesting conditions are TSR relative to the ASX 300, with a 50% 
weighting, and EPS Growth relative to target, with a 50% weighting. Adjustment of the TSR 
vesting scale will occur to remove any vesting at below-market (index) performance.
FY20 Offers
The vesting scales for prior offers are:
Performance Level
Annualised EPS Growth
Vesting
Below Threshold
< Budget
Threshold
=Budget
0%
75%
Between Threshold and Target
>Budget, <110% of Budget
Pro-rata
Target
110% of Budget
100%
Performance Level
Relative TSR of the 
Company as % of the S&P 
ASX 300 Accumulation 
Index
Below Threshold
< Index
Threshold
=Index (100%)
Vesting
0%
75%
Between Threshold and Target
>100%, <110%
Pro-rata
Target
110% of Index
125%
23
Remuneration Report (Audited) (continued)
FY21 Offers
FY21 offers have not been made to KMP, pending the Remuneration Committee’s review of the 
LTI plan.
Comments
The Board of Reckon recognises that it is important that shareholders understand why the LTI 
vesting conditions selected are appropriate to the circumstances of the Company, and therefore 
seeks to be transparent in this regard.
A form of total shareholder returns (TSR) was selected as it recognises the total returns (share 
price movement and dividends assuming they are reinvested into company shares) that accrue 
to shareholders over the Measurement Period. This measure creates the most direct alignment 
between the experience of shareholders and the scaling of rewards realised by Senior Executives.
Relative TSR has been selected to ensure that participants do not receive windfall gains from 
broad market movements unrelated to the performance of the Senior Executives (which is the 
key  feature  that  has  led  many  companies  to  use  relative  TSR).  Relative  TSR  achieves  this  by 
modulating the required TSR outcome of the Company based on indicators of overall market 
movements, and assessing performance in excess of broad market movements unrelated to the 
activities of the Company.
While  ranked  TSR  was  considered,  it  was  not  possible  to  identify  a  comparator  group  of 
companies that was statistically robust enough to be meaningful and the Board was concerned 
that  this  would  undermine  the  link  between  executive  performance  and  reward  outcomes.  In 
addition,  the  comparator  group  used  until  very  recently  is  no  longer  appropriate  as  several 
entities have failed or are no longer listed on the ASX. TSR relative to a robust indicator of market 
movements/performance will therefore apply to future grants of LTI.
The relative TSR vesting scale requires that the Company deliver a TSR to shareholders that is 
at least as good or better than the market over the Measurement Period before any vesting may 
occur. Full vesting becomes available when the TSR of the Company reaches 100% of the TSR 
of the index over the Measurement Period. The Target of 110% of the index is considered by the 
Board  to  be  challenging,  but  achievable,  should  the  Board’s  assumptions  in  making  that 
assessment prevail. While, under such a TSR LTI approach, the market indicator is generic, the 
vesting  scale  reflects  the  expectations  of  the  Board,  management,  shareholders  and  other 
stakeholders given the particular circumstances of the Company, relative to the broader market. 
This new measure is, in the view of the Board and based on advice, likely to better align the 
outcomes of the LTI plan with Company performance and shareholder interests than selecting a 
tailored but largely irrelevant comparator group of companies to which a generic vesting scale is 
then applied, which is the approach adopted by the vast majority of companies that use ranked 
TSR.
Based on advice received by the Board from its independent remuneration advisor in 2016, it is 
understood to be good practice to have both an external (TSR) and internal measure of long- 
term Company performance in relation to the LTI. The internal measures that will most clearly 
align with shareholder value creation at this stage will be the achievement of the earnings growth 
targets specified by the Board in consideration of business plans and economic circumstances 
each year. Therefore, earnings per share growth (EPSG) is used as the second condition.
Retesting
The  Plan  Rules  do  not  contemplate  retesting  and  therefore  retesting  is  not  a  feature  of  the 
Company’s current LTI offers.
24
Plan Gate and 
Board Discretion
A gate applies to the TSR component of the LTI such that no vesting will occur if the Company’s 
TSR is not positive. If the movement of the index is low over the Measurement Period, at less 
than 5%, then the Board will exercise its discretion to limit vesting to the threshold level, or an 
even lesser level.
The Board has the power to exercise discretion to decline to allow an award to vest, for example 
in the circumstances of a “bad leaver”.
Amount Payable 
for Performance 
Rights
Exercise of Vested 
Performance 
Rights
Dealing 
Restrictions on 
Shares
Cessation of 
Employment 
During a 
Measurement 
Period
No amount is payable for Performance Rights.
The value of Rights is included in assessments of remuneration and policy.
Under the plan rules, vested Performance Rights will be available to be exercised, subject to 
the payment of any Exercise Price, until the last exercise date. Exercised Rights will be satisfied 
in the form of ordinary Company shares, except where the participant necessarily participates 
in the cash Rights (SAR) plan to address the tax issues faced by them as significant 
shareholders in the Company (see earlier discussion of this aspect).
No amount is payable by participants to exercise vested Performance Rights.
Shares that result from the exercise and vesting of Performance Rights will be subject to 
dealing restrictions as per the Company’s trading policy applicable to officers of the Company.
In the event of cessation of employment due to dismissal for cause all unvested Performance 
Rights are forfeited.
In the event of cessation of employment due to resignation or dismissal all unvested 
Performance Rights are forfeited.
Change of Control 
of the Company
The Board retains discretion under the rules of the plans to over-rule the automatic vesting of 
incentives in the event of “capital events” such as takeovers or restructures.
Fraud, Gross 
Misconduct etc
Clawback and 
Malus
If the Board forms the view that a Participant has committed fraud, defalcation or gross 
misconduct in relation to the Company then all entitlements in relation to the Measurement 
Period will be forfeited by that participant.
A clawback policy is in place for cases of material misstatement or misconduct. The 
Remuneration Committee has the power to withdraw offers that have not vested or to 
clawback short-term incentives paid in the case of serious misconduct or material 
misstatement in the financial statements respectively.
In previous years the Company also operated a Retention Rights scheme which allowed for vesting based on service 
only. On 24 May 2011 the Remuneration Committee approved and recommended to the Board an extension to the 
long-term incentive plan by adding a long-term retention incentive. The genesis of the idea to extend the plan and 
offer additional performance shares was to provide a reward and an incentive for senior level employees who have a 
long employment history and good performance record (i.e. beyond the KMP).
It  was  also  intended  that  these  performance  shares  could  be  used  to  provide  an  incentive  for  employees  with 
potential for a longer-term contribution to the success of the company to participate in the growth of equity value of 
the company. Part of the company’s success as an organisation is premised on human domain expertise and the 
consistency and longevity of service of KMP and other senior employees. The offer of these additional performance 
shares  is  designed  to  encourage  and  reward  employees  to  commit  to  longevity  as  well  as  to  complement  other 
traditional forms of executive remuneration. By rewarding those employees who commit to the company over a very 
long  period  and  thereby  providing  stability  as  the  business  grows  and  matures,  the  board  believes  long  term 
shareholder benefits will result for shareholders.
25
Remuneration Report (Audited) (continued)
The  long-term  retention  incentives  are  offered  to  selected  employees  with  the  principal  vesting  condition  that 
participants must remain employed for the term specified (typically 7-10 years). The shares offered remain at risk of 
forfeiture  until  the  relevant  period  of  service  has  been  satisfied.  There  is  no  entitlement  to  dividends  during  the 
relevant period of service.
It is the Remuneration Committee’s belief that the addition of these performance shares has added to the balance 
and overall mix of remuneration to the applicable employees in a positive way. If the exacting service requirements 
are not satisfied, then any costs incurred under AASB 2 will be recouped and any forfeited shares will be available 
for reallocation or to fund other employee equity entitlements.
However,  no  grants  were  made  to  KMP  under  that  plan  during  FY20,  and  in  response  to  feedback  from  some 
shareholders and stakeholders, the Board does not contemplate making further grants such as this to executive 
KMP again unless exceptional circumstances arise. This legacy arrangement is being grandfathered and is phasing 
out, with the final tranche vesting at the end of FY20 in respect of KMP.
3.9 Securities Holding Policy
The Board currently sees a securities holding policy as unnecessary since executives receive a significant component 
of remuneration in the form of equity and that a number of key executives already hold significant numbers of shares, 
voluntarily. Given that the outcome is effectively already being achieved, it was determined that such a policy was 
currently unnecessary.
3.10 Clawback Policy
Reckon  has  adopted  a  clawback  policy  which  is  activated  in  cases  of  material  misstatements  in  the  Company’s 
financial reports, or in cases of misconduct by executives.
26
4 Remuneration Records for FY20 – Statutory Disclosures
4.1 Senior Executive Remuneration
The following table outlines the remuneration received by Senior Executives of the Company during FY20 prepared 
according to statutory disclosure requirements and applicable accounting standards:
Name
Role(s)
Year
Salary
Superannuation 
Contributions
Other 
Benefits
Base Package
STI1
LTI2
Amount
% of 
TRP
Amount
% of 
TRP
Amount
% of 
TRP
Total 
Remuneration 
Package (TRP)
Mr Clive 
Rabie
Mr Sam 
Allert
Mr Chris 
Hagglund
Mr Myron 
Zlotnick3
Group MD
2020
$687,845
$25,000
Group MD
2019
$853,190
$25,000
$0
$0
$712,845
100%
$878,190
100%
$0
$0
0%
0%
$0
$0
0%
$712,845
0%
$878,190
Group CEO
2020
$588,795
$25,009
$1,018
$614,822
67%
$127,919
14% $172,000
19%
$914,741
Group CEO
2019
$577,250
$25,000
$2,092
$604,342
75%
$98,423
12% $106,484
13%
$809,249
Group CFO
2020
$500,650
$24,100
Group CFO
2019
$491,550
$23,400
Company 
Secretary
Company 
Secretary
2020
2019
$0
$0
$0
$0
$0
$0
$0
$0
$524,750
68%
$142,186
18% $107,028
14%
$773,964
$514,950
71% $149,884
21%
$57,061
8%
$721,895
$0
$0
0%
0%
$0
$0
0%
0%
$0
$0
0%
0%
$0
$0
2020
$1,777,290
$74,109
$1,018
$1,852,417
$270,105
$279,028
$2,401,550
TOTALS
2019
$1,921,990
$73,400
$2,092
$1,997,482
$248,307
$163,545
$2,409,334
1 Note that the STI value reported in this table is the STI that was paid during the reporting period, being the award earned during the previous 
period. Incentive outcomes for the current and previous period are outlined elsewhere in this report.
2 Note that the LTI value reported in this table is the amortised accounting charge of all grants that have not lapsed or vested as at the start of the 
reporting period. 
3 Mr Zlotnick’s services as Company Secretary are provided on an independent contractor basis at an annual fee of $160,745 (2019: $160,745).
Both target and awarded values of STI and LTI remuneration are outlined in the relevant sections of the Remuneration 
Report  to  assist  shareholders  to  obtain  a  more  complete  understanding  of  remuneration  as  it  relates  to  senior 
executives.
27
Remuneration Report (Audited) (continued)
4.2 Non-executive Director Remuneration 
Non-executive director fees are managed within the current annual fees limit (AFL or fee pool) of $400,000 which was 
approved by shareholders at the 2008 AGM.
Remuneration received by non-executive directors in FY19 and FY20 is disclosed below:
Name
Role(s)
Year
Board 
Fees
Committee 
Fees
Superannuation
Other 
Benefits
Equity 
Grant
Termination 
Benefits
Total
Independent, 
non-executive 
2020
$122,400
$0
$11,628
$0
$0
$0
$134,028
Mr Greg 
Wilkinson
Chairman
Independent, 
non-executive 
Deputy 
Chairman
Independent, 
2019
$120,000
$0
$11,400
$0
$0
$0
$131,400
non-executive 
2020
$81,600
$0
$7,752
$0
$0
$0
$89,352
Mr Philip 
Hayman
director
Independent, 
non-executive 
2019
$80,000
$0
$7,600
$0
$0
$0
$87,600
director
TOTALS
2020
$204,000
$0
$19,380
$0
$0
$0
$223,380
2019
$200,000
$0
$19,000
$0
$0
$0
$219,000
28
5 Planned Executive Remuneration for FY20
The disclosures required under the Corporations Act and prepared in accordance with applicable accounting standards 
attempt to match remuneration reported with the services provided to earn that revenue in the relevant year. The table 
below,  on  the  other  hand,  indicates  remuneration  offered  to  KMP  to  be  earned  in  the  current  and  future  periods.  For 
example, the LTI disclosed is not reflective of the offer made in the year being reported on due to the requirements of AASB 
2. It should be noted that the table presents target incentive opportunities for achieving a challenging but achievable target 
level of performance. In the case of STI, the maximum incentive may be up to 10% higher (i.e. 110% of the target). It should 
be noted that the table presents target incentive opportunities for achieving a challenging but achievable target level of 
performance. In the case of STI, the maximum incentive may be up to 10% higher (i.e. 110% of the target).
Position
Incumbent
Group MD
Group CFO
Group CEO
Mr Clive 
Rabie
Mr Chris 
Hagglund
Mr Sam 
Allert
Company 
Secretary
Mr Myron 
Zlotnick
Base 
Package 
Including 
Super
Fixed 
% 
TRP
STI
LTI
Target 
% of 
Base 
Package
Target 
STI 
Amount
STI 
% 
TRP
Target % 
of Base 
Package
Target 
LTI 
Amount
LTI 
% 
TRP
Total 
Remuneration 
Package at 
Target 
Performance
$712,845
100%
0%
$0
0%
0%
$0
0%
$712,845
$524,750
67%
29%
$151,500
19%
20%
$107,028
14%
$783,278
$614,822
64%
29%
$180,000
19%
28%
$172,000
18%
$966,822
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
The incentives presented in the table above is the target level of STI offered for FY20, valued at the time of the grant.
The intended value for STI and LTI will flow to participants when performance targets are achieved.
29
Remuneration Report (Audited) (continued)
6 Actual/Realised Remuneration Relevant to FY20 Completion
The statutory disclosure requirements do not provide clear information on value obtained by KMP during the current year 
as  the  statutory  information  attempts  to  match  the  disclosed  remuneration  with  when  the  services  are  provided.  The 
following table outlines the non-deferred component of STI achieved during the financial year, and the LTI, if any, and/or any 
deferred STI that vested during the financial year in relation to the completion of the performance or vesting period at the 
end of the specified financial year:
Name
Role(s)
Year
Base Package 
Including Super
Non-deferred 
STI paid for the 
Financial Year
Deferred cash STI 
paid out for the 
FY
Grant Value of 
Previous Equity 
Grants that 
Vested for the 
FY1
Actual Total 
Remuneration 
Package 
(TRP)
Amount
% of 
TRP
Amount
% of 
TRP
Amount
% of 
TRP
Amount
Group MD
2020
$712,845
100%
Group MD
2019
$878,190
100%
$0
$0
% of 
TRP
0%
0%
$0
$0
Group CFO
2020
$524,750
78%
$82,505
12%
$63,182
Group CFO
2019
$514,950
65%
$73,562
9%
$68,624
Group CEO
2020
$614,822
78%
$121,480
15%
$54,156
Group CEO
2019
$604,342
73%
$108,312
13%
$19,607
Company 
Secretary**
Company 
Secretary
2020
n/a
n/a
n/a
n/a
2019
n/a
n/a
n/a
n/a
n/a
n/a
0%
0%
9%
9%
7%
2%
n/a
$0
$0
$3,948
0%
0%
1%
$712,845
$878,190
$674,385
$130,933
17%
$788,069
$0
0%
$790,458
$92,630
11%
$824,891
n/a
n/a
n/a
n/a
n/a
n/a
n/a
2020
$1,852,417
$203,985
$117,338
$3,948
$2,177,688
2019
$1,997,482
$181,874
$88,231
$223,563
$2,491,150
Mr Clive 
Rabie    
Mr Chris 
Hagglund
Mr Sam 
Allert
Mr Myron 
Zlotnick2
TOTALS
**Company secretarial services contracted from 1 July 2018.
1 This is the value as at grant of any equity that vested in relation to the completion of the specified financial year.
2 Mr Zlotnick’s services as Company Secretary are provided on an independent contractor basis at an annual fee of $160,745 (2019: $160,745).  
30
7 Performance Outcomes for FY20
7.1 Company Performance
The following highlights the major achievements, milestones and areas where value was created during FY20.
From a short-term perspective 2020 posed particular challenges in the context of the COVID 19 pandemic. This was 
especially the case in the Accountant Practice Management Group and the Legal Practice Management Group.
Nonetheless  the  Business  Group  performed  very  well  despite  the  adverse  conditions.  Efficient  cost  management 
resulted  in  what  in  the  opinion  of  The  Remuneration  Committee  is  a  satisfactory  overall  result.  Especially  in  the 
competitive market in which the Business Group operates.
In any event any incentives (STI and LTI) paid for the period under review are measured strictly against the targets set.
The following outlines the performance of the Company over the FY20 period and the previous 4 financial years in 
accordance with the requirements of the Corporations Act:
Date
Revenue ($m)
Profit After Tax 
attributable to 
owners of the parent 
($m)
Share Price
Change in Share 
Price
Dividends
31-Dec-20
31-Dec-19
$75.6
$75.4
31-Dec-18
$75.4*
31-Dec-17
$90.3*
$9.7
$8.1
$7.7**
$7.6**
$0.78
$0.01
$0.77
$0.10
$0.67
-$0.90
$0.05
$0.05
$0.03
$1.57
-$0.02
$0.23***
31-Dec-16
$97.8*
$11.0**
$1.59
-$0.81
$0.05
* Note change in reporting of ASIC pass through revenue and costs impact, and in 2017 the Document Management Group was only included in 
the results for 7 months, and none for 2018. 
** Note impact of investment in new markets, and in 2017 the Document Management Group was only included in the results for 7 months, and none 
for 2018, and these results also include transaction costs incurred.
***The dividend in specie paid to shareholders in the Document Management de-merger was $0.23 per share.
31
Remuneration Report (Audited) (continued)
7.2 Links Between Performance and Reward
The remuneration of executive KMP is intended to be composed of three parts as outlined earlier, being:
• 
• 
 Base Package, which is not intended to vary with performance but which tends to increase as the scale of the 
business increases (i.e. following success)
 STI which is intended to vary with indicators of annual Company and individual performance, including a deferred 
component to encourage retention and
• 
 LTI which is also intended to deliver a variable reward based on long-term measures of Company performance.
The STI achieved in relation to the FY20 period was paid after the end of the period (during FY21) in February 2021. 
On  average  101.23%  of  the  target  award  opportunity  or  approximately  92%  of  the  maximum  award  opportunity 
(being 110% of the target) available was paid. This level of award was considered appropriate under the STI scheme 
since the objectives were set and offers made in relation to the achievement of each KPI at the beginning of the 
financial year, and the majority of those objectives were met. During the FY20 period the objectives that were linked 
to the payment of STI included:
Name
Position 
Held at 
Year End
FY20 Company Level KPI Summary
Weighting
Target
Achievement
Award 
Outcomes
Total 
Award1
KPI 
Summary
Revenue
40%
40%
20%
40%
40%
20%
40%
40%
20%
40%
40%
20%
n/a
n/a
n/a
$79.3m
$32.0m
7.7cps
$79.3m
$32.0m
7.7cps
95%
102%
112%
95%
102%
112%
$82,505
$121,480
n/a
n/a
n/a
Mr Clive Rabie
Group MD
EBITDA
EPS
Revenue
Mr Chris 
Hagglund
Group CFO
EBITDA
EPS
Revenue
Mr Sam Allert
Group CEO
EBITDA
Mr Myron 
Zlotnick
Company 
Secretary
EPS
Revenue
EBITDA
EPS
32
The STI paid during the FY19 period related to performance during the FY18 period and was paid in cash in February 
2019. On average 91% of the target award opportunity or 81% of the maximum award opportunity (being 110% of 
the target) available was paid. This level of award was considered appropriate under the STI scheme that was in 
place  during  FY18,  which  is  summarised  in  the  table  below.  Therefore,  there  were  strong  links  between  internal 
measures of Company performance and the payment of short-term incentives:
Name
Position 
Held at 
Year End
FY19 Company Level KPI Summary
KPI 
Summary
Weighting
Original 
Target
Achievement
Award 
Outcomes
Total 
Award
Mr Clive Rabie
Group MD
EBITDA
Revenue
EPS
Revenue
Mr Chris 
Hagglund
Group CFO
EBITDA
EPS
Revenue
Mr Sam Allert
Group CEO
EBITDA
Mr Myron 
Zlotnick
Company 
Secretary
EPS
Revenue
EBITDA
EPS
40%
40%
20%
40%
40%
20%
40%
40%
20%
40%
40%
20%
n/a
n/a
n/a
$77.9m
$33.8m
9.4cps
$77.9m
$33.8m
9.4cps
97%
91%
77%
97%
91%
77%
$73,562
$108,312
n/a
n/a
n/a
This value is accounted for in the realised remuneration table presented earlier.
33
Remuneration Report (Audited) (continued)
There was no vesting of LTI incentives in FY 2020, as no offers were made in FY18.
The Board is confident in stating that the links between Company performance and executive reward, both internally 
and externally measured, and over both the short and long term, are well aligned and appropriate to the Company. 
However, the Board will continue to make improvements and adjustments to these links as stakeholder expectations 
and Company circumstances evolve.
7.3 Links Between Company Strategy and Remuneration
The Company intends to attract and retain the superior talent required to successfully implement the Company’s 
strategies at a reasonable and appropriately variable cost by:
•  positioning Base Packages (the fixed element) around P50 of relevant market data benchmarks when they are 
undertaken
• 
• 
• 
 supplementing the Base Package with at-risk remuneration, being incentives that motivate executive focus on 
short to mid-term objectives linked to the strategy via KPIs and annual performance assessments, and the
imposing of deferral periods for part of STI awards, and
 long term value creation for shareholders by linking a material component of remuneration to those factors that 
shareholders have expressed should be the long-term focus of executives and the Board.
Key strategies remain: investment in new technology; investment in new markets; and sustaining existing profitable 
businesses. It is important to fix remuneration mindful of maintaining morale and retaining talent.
34
8 Employment Terms for Key Management Personnel
A summary of contract terms in relation to executive KMP is presented below:
Name
Position Held 
at Close of 
FY19
Employing 
Company
Duration of 
Contract
Period of Notice
Termination 
Payments
Mr Clive 
Rabie
Mr Chris 
Hagglund
Group MD
Group CFO
 Reckon 
Limited
 Reckon 
Limited
Mr Myron 
Zlotnick
Company 
Secretary
 Reckon 
Limited
From 
Company
From KMP
Open ended
1 month
1 month
Open ended
3 months
3 months
Up to 12 
months*
Up to 12 
months*
3 years
-
3 months
n/a
Mr Sam 
Allert
Group CEO
 Reckon 
Limited
Open ended
1 month
1 month
Up to 12 
months*
* Under the Corporations Act the Termination Benefit Limit is 12 months average Salary (last 3 years) unless shareholder approval is obtained.
On appointment to the Board, all non-executive directors enter into a service agreement with the Company in the 
form of a letter of appointment. The letter summarises the Board policies and terms, including compensation relevant 
to the office of the director. Non-executive directors are not eligible to receive termination payments under the terms 
of the appointments.
A summary of the appointment terms in relation to non-executive KMP is presented below:
Name
Position Held at Close of 
FY19
Employing 
Company
Duration of 
Contract
Period of Notice
From 
Company
From 
KMP
Termination 
Payments
Mr Greg 
Wilkinson
Mr Phillip 
Hayman
Independent non-executive 
Chairman
Independent Non-executive 
Director
Reckon 
Limited
Reckon 
Limited
Open ended
None
None
None
Open ended
None
None
None
35
Remuneration Report (Audited) (continued)
9 Changes in KMP Held Equity
The following table outlines the changes in the amount of equity held by executives over the financial year
Number 
Held at 
Open 2020
Granted 
FY20
Forfeited 
Vested
Purchased / 
Disposed /
DRP
Number Held 
at Close 
2020
Name
Instrument
Number
Number
Number  Number
Number
Number
Mr Clive 
Rabie
Mr Chris 
Hagglund
Mr Myron 
Zlotnick
Shares
10,597,141
Rights/
Options
-
Shares
744,833
-
-
-
205,000
350,000
Rights/
Options*
Shares
Rights/
Options
-
-
Mr Sam 
Allert
Shares
200,279
Rights/
Options
1,300,000
-
-
-
-
-
-
-
-
-
-
-
-
-
-
5,000
5,000
-
-
-
-
 -
10,597,141
 -   
-
-
-
-
 -   
-
-
749,833
550,000
-
-
200,279
1,300,000
* The shares noted above exclude any Get Busy shares released or granted. Get Busy shares were issued to KMPs as part of the de-merger of the 
Document  Management  business  in  2017.  This  was  done  to  ensure  that  Reckon  shares  offered  as  part  of  the  long-term  incentive  plan  were 
recognised in the dividend in specie paid in the form of GetBusy shares.
36
The following table outlines the changes in the amount of equity held by non-executive directors over the financial year:
Name
Instrument
Number 
Held at 
Open 2020
Granted 
FY20
Forfeited 
Vested
Purchased / 
DRP
Number Held at 
Close 2020
Number
Number
Number 
Number
Number
Number
Mr Greg 
Wilkinson
Mr Philip 
Hayman
Shares
8,019,374
Rights/Options
n/a
Shares
1,397,460
Rights/Options
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
0
n/a
0
n/a
8,019,374
n/a
1,397,460
n/a
The following table outlines the value of equity granted during the year that may be realised in the future:
2020 Equity Grants
Tranche
Total Value at 
Grant
Value 
Expensed in 
FY20
Max Value to 
be Expensed in 
Future Years
Min Value to be 
Expensed in 
Future Years
Name
Role
Mr Clive Rabie
Group CEO
TSR
EPS
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a
Service
Must be employed at end of performance period
Mr Chris 
Hagglund
Group CFO
TSR
EPS
$106,750
$35,583
$106,750
$35,583
$71,167
$71,167
$71,167
Mr Myron 
Zlotnick
Company 
Secretary
Mr Sam Allert
MD Business & 
Accounting 
ANZ
Service
Must be employed at end of performance period
TSR
EPS
Service
TSR
EPS
n/a
n/a
$0
$0
n/a
n/a
n/a
n/a
Must be employed at end of performance period
$0
$0
$0
$0
Service
Must be employed at end of performance period
$0
n/a
n/a
$0
$0
TOTALS
$213,500
$71,166
$142,334
$71,167
37
Remuneration Report (Audited) (continued)
10 Other Remuneration Related Matters
The following outlines other remuneration related matters that may be of interest to stakeholders, in the interests of 
transparency and disclosure:
•  Other than as disclosed, there were no loans to Directors or other KMP at any time during the reporting period and
•  There  were  no  relevant  material  transactions  involving  KMP  other  than  compensation  and  transactions 
concerning shares, performance rights/options as discussed in this report.
Mr Clive Rabie acquired surplus Get Busy PLC shares from the employee share scheme (Reckon Australia Pty Ltd) in 
March 2020. This was the purchase of 154,429 shares at 63 pence per share, being the market price on 9 March 2020.
The rules state that in all cases save as the rules provide otherwise, the Board has an over-riding discretion in relation 
to any of its powers under the Rules.
38
Indemnification of Directors and Officers and Auditors
During the financial year, the company paid a premium in respect of a contract insuring the directors of the company 
(as  named  above),  the  Company  Secretary  and  all  executive  officers  of  the  company,  and  of  any  related  body 
corporate,  against  a  liability  incurred  as  a  director,  secretary  or  executive  officer  to  the  extent  permitted  by  the 
Corporations Act 2001. The contract of insurance prohibits disclosure of the nature of the liability and the amount of 
the premium.
In addition, Rule 12 of the company’s Constitution obliges the company to indemnify on a full indemnity basis and to 
the full extent permitted by law, every director, officer or former officer for all losses or liabilities incurred by the person 
as an officer. This obligation continues after the person has ceased to be a director or an officer of the company or a 
related body corporate, but operates only to the extent that the loss or liability is not covered by insurance.
The company has not otherwise, during or since the financial year, indemnified or agreed to indemnify an officer or 
auditor of the company, or any related body corporate, against a liability incurred as an officer or auditor.
Directors’ Meeting
The  following  table  sets  out  the  number  of  directors’  meetings  held  during  the  financial  year  and  the  number  of 
meetings attended by each director.
Directors
Meeting
Reckon Limited – Attendance Tables
Board
Audit & Risk Committee
Remuneration Committee
Eligible to 
attend
Attended
Eligible to 
attend
Attended
Eligible to 
attend
Attended
Greg 
Wilkinson
Clive Rabie
Phil Hayman
Sam Allert
12
12
12
12
12
12
12
12
2
n/a
2
n/a
2
n/a
2
n/a
3
n/a
3
n/a
3
n/a
3
n/a
39
Non-Audit Fees
Details of the non-audit services can be found in note 6 to the financial statements.
The directors are satisfied that the provision of non-audit services, during the year, by the auditor (or by another 
person or firm on the auditor’s behalf) is compatible with the general standard of independence for auditors imposed 
by the Corporations Act 2001.
The directors are of the opinion that the services as disclosed in note 6 to the financial statements do not compromise 
the  external  auditor’s  independence,  based  on  advice  received  from  the  Audit  &  Risk  Committee,  for  the  
following reasons:
•  All non-audit services have been reviewed and approved to ensure that they do not impact the integrity and 
objectivity of the auditor, and
•  None of the services undermine the general principles relating to auditor independence as set out in Code of 
Conduct APES 110 Code of Ethics for Professional Accountants issued by the Accounting Professional & Ethical 
Standards  Board,  including  reviewing  or  auditing  the  auditor’s  own  work,  acting  in  a  management  or 
decision-making capacity for the Company, acting as advocate for the company or jointly sharing economic 
risks and rewards.
Subsequent Events
In  the  Reckon  Legal  Group,  the  merger  agreement  between  Billback  Systems  LLC  and  Zebraworks  Inc  into  NQ 
Zebraworks Inc, announced in August 2020, was completed in February 2021.
On 16 February 2021, the company announced the sale of its ReckonDocs business to NowInfinity Pty Limited, a 
wholly owned subsidiary of Class Limited. The transaction was completed on 1 March 2021.
For further details of these events, refer to Note 29.
Auditor’s Independence Declaration
The auditor’s independence declaration is included after this report on page 41.
Rounding Off of Amounts
The company is a company of the kind referred to in ASIC Corporations (Rounding in Financial/Directors’ Reports) 
Instrument 2016/191, dated 24 March 2016, and in accordance with that Corporations Instrument amounts in the 
directors’  report  and  the  financial  statements  are  rounded  off  to  the  nearest  thousand  dollars,  unless  otherwise 
indicated.
On behalf of the directors,
Mr G Wilkinson 
Chairman 
Sydney 26 March 2021
40
 
Deloitte Touche Tohmatsu 
ABN 74 490 121 060 
Grosvenor Place 
225 George Street 
Sydney, NSW, 2000 
Australia 
Phone: +61 2 9322 7000 
www.deloitte.com.au 
The Board of Directors 
Reckon Limited 
Level 2 
100 Pacific Highway 
North Sydney NSW 2060 
26 March 2021 
Dear Board Members 
AAuuddiittoorr’’ss  IInnddeeppeennddeennccee  DDeeccllaarraattiioonn  ttoo  RReecckkoonn  LLiimmiitteedd  
In accordance with section 307C of the Corporations Act 2001, I am pleased to provide the following 
declaration of independence to the directors of Reckon Limited. 
As  lead  audit  partner  for  the  audit  of  the  financial  report  of  Reckon  Limited  for  the  year  ended  31 
December  2020,  I  declare  that  to  the  best  of  my  knowledge  and  belief,  there  have  been  no 
contraventions of: 
(i) 
the auditor independence requirements of the Corporations Act 2001 in relation to the 
audit; and 
(ii)  any applicable code of professional conduct in relation to the audit.   
Yours faithfully 
DELOITTE TOUCHE TOHMATSU 
TTaarraa  HHiillll  
Partner  
Chartered Accountants 
Liability limited by a scheme approved under Professional Standards Legislation. 
Member of Deloitte Asia Pacific Limited and the Deloitte organisation. 
41
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Deloitte Touche Tohmatsu 
ABN 74 490 121 060 
Grosvenor Place 
225 George Street 
Sydney, NSW, 2000 
Australia 
Phone: +61 2 9322 7000 
www.deloitte.com.au 
Independent Auditor’s Report to the Members of Reckon 
Limited 
RReeppoorrtt  oonn  tthhee  AAuuddiitt  ooff  tthhee  FFiinnaanncciiaall  RReeppoorrtt  
Opinion 
We have  audited the financial report of Reckon Limited (the “Company”)   and its subsidiaries (the “Group”)  which 
comprises  the  consolidated  statement  of  financial  position  as  at  31  December  2020,  the   consolidated  income 
statement, the consolidated  statement of profit or loss and other comprehensive  income,  the consolidated statement 
of changes in equity and the consolidated statement of cash flows for the year then ended, and notes to the financial 
statements,  including  a  summary  of  significant  accounting  policies  and  other  explanatory  information,  and  the 
directors’ declaration. 
In  our  opinion,  the  accompanying  financial  report  of  the  Group  is  in  accordance  with  the  Corporations  Act  2001, 
including: 
  Giving  a  true  and  fair  view  of  the  Group’s   financial  position  as  at  31  December  2020  and  of  its   financial 
performance for the year then ended; and  
  Complying with Australian Accounting Standards and the Corporations Regulations 2001. 
Basis for Opinion 
We conducted our audit in accordance with Australian Auditing Standards. Our responsibilities under those standards 
are further described in the Auditor’s Responsibilities for the Audit of the Financial Report section of our report. We 
are independent of the Group in accordance with the auditor independence requirements of the  Corporations Act 
2001 and the ethical requirements of the Accounting Professional & Ethical Standards Board’s APES 110 Code of Ethics 
for  Professional  Accountants  (including  Independence  Standards)  (the  Code)  that  are  relevant  to  our  audit  of  the 
financial report in Australia. We have also fulfilled our other ethical responsibilities in accordance with the Code. 
We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 
Key Audit Matters  
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the 
financial report for the current period. These matters were addressed in the context of our audit of the financial report 
as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters.  
Liability limited by a scheme approved under Professional Standards Legislation. 
Member of Deloitte Asia Pacific Limited and the Deloitte organisation. 
42
 
  
  
 
 
 
 
KKeeyy  AAuuddiitt  MMaatttteerr  
HHooww  tthhee  ssccooppee  ooff  oouurr  aauuddiitt  rreessppoonnddeedd  ttoo  tthhee  KKeeyy  AAuuddiitt  MMaatttteerr  
CCaappiittaalliissaattiioonn  ooff  ddeevveellooppmmeenntt  ccoossttss  
As at 31 December 2020, the Group has 
capitalised development costs totalling $36.6m 
as disclosed in Note 12. 
The Group capitalises certain costs that are 
directly attributable to the development of 
intangible assets. 
As set out in Note 1(w), significant judgement is 
involved in assessing whether the criteria for 
capitalisation of such costs has been met, 
including: 
i) 
ii) 
the appropriateness of the costs that 
have been capitalised and whether 
these costs were directly attributable 
to relevant products developed; and 
the extent to which these capitalised 
development costs will generate 
sufficient economic benefit to support 
their carrying values. 
IImmppaaiirrmmeenntt  ooff  ggooooddwwiillll  
As at 31 December 2020 the Group has 
recognised goodwill of $29.1m as a 
consequence of past acquisitions as disclosed in 
Note 12. Of this goodwill balance, $2.6m has 
been allocated to the Legal Group cost 
generating unit (CGU). 
In determining the recoverable amount of the 
Legal Group CGU, the Group has adopted a fair 
value less cost of disposal method.  A valuation 
of the Legal Group CGU was completed by 
management’s expert in preparation for its 
acquisition of Zebraworks which occurred in 
February 2021 as disclosed in Note 29. 
As set out in Note 1(w), the directors’ 
assessment of the recoverability of goodwill 
requires significant judgement including 
identifying the CGUs to which goodwill is to be 
allocated. 
Other key judgments specific to the Legal Group 
CGU included: 
 
Estimation of the key underlying 
assumptions adopted by management’s 
expert in determining fair value such as the;  
 
 
 
future growth rates applied; 
discount rate applied; and  
calculation of expected cash flows 
of Legal Group CGU; and 
 
Estimation of cost of disposal. 
Our procedures included, but were not limited to: 
  Discussing with management, the products for which 
development costs have been capitalised to develop an 
understanding of the nature and feasibility of the products at 31 
December 2020; 
  Obtaining an understanding of the key controls in place over the 
process for recording and identifying qualifying costs to be 
capitalised; 
  Assessing the appropriateness of costs capitalised with reference 
to internal documentation, including, on a sample basis, agreeing 
payroll costs capitalised to supporting payroll and time records 
and cost allocation calculations; and  
  Evaluating the appropriateness of the carrying value of the 
capitalised development costs by major product, with reference 
to historical and forecast cash flows, and analysis of sales trends. 
We also assessed the appropriateness of the disclosures in Note 12 to 
the financial statements. 
Our procedures included, but were not limited to: 
  Assessing the Group’s categorisation of the CGU and the 
allocation of goodwill to the carrying value of the CGU based on 
our understanding of the Group, 
 
In respect of the Legal Group CGU: 
  Assessing the cashflow forecasts and assumptions used by 
management’s expert, including the reliability of the Group’s 
historical cashflow forecasts and our knowledge of the 
business; 
  Comparing forecast cash flows in management’s expert’s 
valuation report to the latest Board approved budget; 
  Engaging our valuation specialists to assist with: 
- 
- 
- 
- 
- 
Assessed the competency, objectivity and 
independence of management’s expert; 
Assessing the valuation technique used by 
management’s expert; 
Evaluating the appropriateness of discount and 
terminal growth rates applied;  
Evaluating the mathematical accuracy of 
computations provided in the valuation report; and 
Performing sensitivity analyses on the growth and 
discount rates. 
  Assessing management’s estimation of costs of disposal for 
reasonableness; and 
  Assessing the appropriateness of the disclosures in Note 12 to 
the financial statements. 
43
 
 
 
 
KKeeyy  AAuuddiitt  MMaatttteerr  
HHooww  tthhee  ssccooppee  ooff  oouurr  aauuddiitt  rreessppoonnddeedd  ttoo  tthhee  KKeeyy  AAuuddiitt  MMaatttteerr  
RReevveennuuee  rreeccooggnniittiioonn  iinn  rreessppeecctt  ooff  bbuunnddlleedd  
ggooooddss  aanndd  sseerrvviicceess  iinn  BBuussiinneessss  GGrroouupp  
As at 31 December 2020 the Group has 
reported Sales Revenue of $75.6m from its 
continuing operations including $38.5m from 
the Business Group segment as disclosed in 
Note 4. The statement of financial position also 
reflects contract liabilities of $5.6m.  
The Group is required to recognise revenue 
when (or as) the Group satisfies a performance 
obligation by transferring a promised good or 
service (i.e. an asset) to a customer. An asset is 
transferred when (or as) the customer obtains 
control of that asset. 
For bundled goods or services in Business 
Group, significant judgement is required by 
management in determining the fair value 
attributable to each element of the bundled 
product when allocating the transaction price to 
each performance obligation.  
Our procedures included, but were not limited to: 
 
Testing relevant  controls over the recognition and measurement 
of revenue transactions; 
  Assessing the appropriateness of the Group’s revenue 
recognition accounting policies for bundled goods and services 
and their compliance with the relevant accounting standards; 
and 
 
Recalculating the fair value attributed to each element of the 
bundle, including; 
- 
- 
Confirming the appropriateness of the logic used by 
management in the underlying allocation model;  
Evaluating the data inputs into the model for 
reasonableness, including assessing, on a test basis,  
revenue information has been appropriately extracted from 
underlying data sources; and 
-  Creating an independent expectation of the margin to be 
applied and comparing this to management’s margin. 
We also assessed the appropriateness of the disclosures in Notes 
1(m), 1(n), 1(w) and 4 to the financial statements. 
Other Information  
The directors are responsible for the other information. The other information comprises the information included in 
the Group’s annual report for the year ended 31 December 2020 but does not include the financial report and our 
auditor’s report thereon.  
Our opinion on the financial report does not cover the other information and we do not express any form of assurance 
conclusion thereon.  
In connection with our audit of the financial report, our responsibility is to read the other information and, in doing 
so,  consider  whether  the  other  information  is  materially  inconsistent  with  the  financial  report  or  our  knowledge 
obtained in the audit, or otherwise appears to be materially misstated. If, based on the work we have performed, we 
conclude that there is a material misstatement of this other information, we are required to report that fact. We have 
nothing to report in this regard.  
When we read the annual report, if we conclude that there is a material misstatement therein, we are required to 
communicate the matter to the directors and use our professional judgement to determine the appropriate action.  
Responsibilities of the Directors for the Financial Report 
The directors of the Company are responsible for the preparation of the financial report that gives a true and fair view 
in accordance with Australian Accounting Standards and the Corporations Act 2001 and for such internal control as 
the directors determine is necessary to enable the preparation of the financial report that gives a true and fair view 
and is free from material misstatement, whether due to fraud or error. 
In preparing the financial report, the directors are responsible for assessing the ability of the Group to continue as a 
going  concern,  disclosing,  as  applicable,  matters  related  to  going  concern  and  using  the  going  concern  basis  of 
accounting  unless  the  directors  either  intend  to  liquidate  the  Group  or  to  cease  operations,  or  has  no  realistic 
alternative but to do so.  
44
 
 
  
 
Auditor’s Responsibilities for the Audit of the Financial Report  
Our objectives are to obtain reasonable assurance about whether the financial report as a whole is free from material 
misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable 
assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with the Australian 
Auditing Standards will always detect a material misstatement when it exists. Misstatements can arise from fraud or 
error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence 
the economic decisions of users taken on the basis of this financial report. 
As part of an audit  in accordance with the Australian Auditing Standards, we exercise professional judgement and 
maintain professional scepticism throughout the audit. We also: 
 
Identify and assess the risks of material misstatement of the financial report, whether due to fraud or error, design 
and  perform  audit  procedures  responsive  to  those  risks,  and  obtain  audit  evidence  that  is  sufficient  and 
appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from 
fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, 
misrepresentations, or the override of internal control.  
  Obtain an  understanding of internal control relevant to the  audit in  order  to design audit  procedures that are 
appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the 
Group’s internal control.  
  Evaluate  the appropriateness  of accounting  policies used and  the  reasonableness  of accounting estimates  and 
related disclosures made by the directors.  
  Conclude on the appropriateness of the directors’ use of the going concern basis of accounting and, based on the 
audit  evidence  obtained,  whether  a  material  uncertainty  exists  related  to  events  or  conditions  that  may  cast 
significant doubt on the Group’s ability to continue as a going concern. If we conclude that a material uncertainty 
exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial report 
or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence 
obtained up to the date of our auditor’s report. However, future events or conditions may cause the Group to 
cease to continue as a going concern.  
  Evaluate  the  overall  presentation,  structure  and  content  of  the  financial  report,  including  the  disclosures,  and 
whether  the  financial report  represents the underlying transactions and  events  in a  manner  that achieves fair 
presentation.  
  Obtain  sufficient  appropriate  audit  evidence  regarding  the  financial  information  of  the  entities  or  business 
activities within the Group to express an  opinion on the financial report.  We are responsible for the direction, 
supervision and performance of the Group’s audit. We remain solely responsible for our audit opinion. 
We communicate with the directors regarding, among other matters, the planned scope and timing of the audit and 
significant audit findings, including any significant deficiencies in internal control that we identify during our audit.  
We also provide the directors with a statement that we have complied with relevant ethical requirements regarding 
independence, and to communicate with them all relationships and other matters that may reasonably be thought to 
bear on our independence, and where applicable, actions taken to eliminate threats or safeguards applied.  
From the matters communicated with the directors, we determine those matters that were of most significance in 
the audit of the financial report of the current period and are therefore the key audit matters. We describe these 
matters  in  our auditor’s report unless  law  or  regulation precludes  public disclosure  about the  matter  or when,  in 
extremely rare circumstances, we determine that a matter should not be communicated in our report because the 
adverse consequences of doing so would reasonably be  expected to outweigh the public  interest benefits  of  such 
communication. 
RReeppoorrtt  oonn  tthhee  RReemmuunneerraattiioonn  RReeppoorrtt  
Opinion on the Remuneration Report 
We have audited the Remuneration Report included in the Directors’ Report for the year ended 31 December 2020.  
In our opinion, the Remuneration Report of Reckon Limited, for the year ended 31 December 2020, complies with 
section 300A of the Corporations Act 2001.  
45
 
Auditor’s Report (continued)
Responsibilities  
The directors of the Company are responsible for the preparation and presentation of the Remuneration Report in 
accordance  with  section  300A  of  the  Corporations  Act  2001.  Our  responsibility  is  to  express  an  opinion  on  the 
Remuneration Report, based on our audit conducted in accordance with Australian Auditing Standards.  
DELOITTE TOUCHE TOHMATSU 
TTaarraa  HHiillll  
Partner 
Chartered Accountants 
SSyyddnneeyy,,  2266  MMaarrcchh  22002211 
46
 
 
 
 
 
Directors’ Declaration
The directors of the company declare that:
1.  1. 
the financial statements and notes as set out on pages 48 to 102, are in accordance with the Corporations 
Act 2001, and:
•  Comply with Accounting Standards; and
•  give a true and fair view of the financial position as at 31 December 2020 and of the performance for the year 
ended on that date of the consolidated group;
2. 
3. 
in the directors opinion, the attached financial statements are in compliance with international financial reporting 
standards, as stated in note 1 to the financial statements, 
in the Directors’ opinion there are reasonable grounds to believe that the company will be able to pay its debts 
as and when they become due and payable, and
4. 
the directors have been given the declarations required by Section 295A of the Corporations Act 2001.
This declaration is made in accordance with a resolution of the Board of Directors pursuant to Section 295(5) of the 
Corporations Act 2001.
On behalf of the directors,
Mr G Wilkinson 
Chairman 
Sydney, 26 March 2021
47
Consolidated Statement of Profit or Loss
for the year ended 31 December 2020
Continuing operations
Revenue
Product costs
Employee benefits expenses
Marketing expenses
Premises and establishment expenses
Telecommunications
Legal and professional expenses
Other expenses
Transaction costs
Other income - Cares Act loan forgiveness
Depreciation and amortisation of other non-current assets
Finance costs
Profit before income tax 
Income tax expense
Profit for the year attributable to owners of the parent
Earnings per share
Basic Earnings per Share
Diluted Earnings per Share
The above consolidated income statement should be read in conjunction with the accompanying notes.
Note
Consolidated
2020
$’000
2019 
$’000
3, 4
75,588
75,369
3
(8,703)
(9,340)
(24,944)
(23,761)
(3,397)
(4,083)
(753)
(511)
(848)
(676)
(505)
(1,179)
(4,212)
(5,209)
(794)
1,210
-
-
(19,100)
(18,934)
(1,163)
(1,602)
12,373
10,080
(2,637)
(1,955)
9,736
8,125
Cents
Cents
8.6
8.4
7.2
7.1
3
3
3
5
22
22
48
Consolidated Statement of Profit or Loss 
and Other Comprehensive Income
for the year ended 31 December 2020
Note
Consolidated
2020 
$’000
2019
$’000
Profit for the year
9,736
8,125
Other comprehensive income/(loss), net of income tax
Items that may be reclassified subsequently to profit or loss:
Exchange difference on translation of foreign operations
Fair value movement on interest rate swap
Total other comprehensive income/(loss), net of income tax
21
21
120
(281)
(161)
61
(40)
21
Total comprehensive income for the year attributable to the owners of the 
parent
9,575
8,146
The above consolidated statement of profit or loss and other comprehensive income should be read in conjunction with the accompanying notes.
49
Consolidated Statement 
of Financial Position
as at 31 December 2020
ASSETS
Current Assets
Cash and cash equivalents
Trade and other receivables
Other financial assets
Inventories 
Current tax receivables
Other assets
Total Current Assets
Non-Current Assets
Trade and other receivables
Other financial assets
Property, plant and equipment
Deferred tax assets
Intangible assets
Other assets
Right of use assets
Total Non-Current Assets
Total Assets
LIABILITIES
Current Liabilities
Trade and other payables
Provisions
Contract liabilities
Lease liabilities
Total Current Liabilities
Non-Current Liabilities
Trade and other payables
Borrowings
Deferred tax liabilities
Provisions
Other financial liabilities
Lease liabilities
Total Non-Current Liabilities
Total Liabilities
Net Assets
EQUITY
Issued capital
Reserves
Retained earnings
Total Equity
Note
Consolidated
2020 
$’000
2019
$’000
26
7
14
8
7
14
9
11
12
8
10
15
17
10
13
16
15
14
10
20
21
1,134
4,315
131
1,075
865
1,629
9,149
45
-
1,922
50
65,732
186
5,960
73,895
83,044
4,213
2,902
5,551
1,831
1,124
6,604
1,195
1,733
207
1,782
12,645
126
24
2,353
94
62,158
259
7,761
72,775
85,420
4,239
2,725
6,012
1,709
14,497
14,685
1,093
31,788
4,963
278
257
4,789
43,168
57,665
25,379
20,524
(49,653)
54,508
25,379
1,050
37,539
4,280
193
-
6,603
49,665
64,350
21,070
20,524
(49,626)
50,172
21,070
The above consolidated statement of financial position should be read in conjunction with the accompanying notes.
50
Consolidated Statement 
of Changes in Equity
for the year ended 31 December 2020 
Issued 
capital
$’000
Share 
buyback 
reserve
$’000
Foreign 
currency 
translation 
reserve
Share- 
based 
payments 
reserve
Swap 
hedging 
reserve
Retained 
earnings
Acquisition 
of non 
controlling 
interest 
reserve
Attributable
to owners 
of the 
parent
$’000
$’000
$’000
$’000
$’000
$’000
20,524
(42,018)
(2,025)
545
24
50,172
(6,152)
21,070
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
120
-
120
-
-
-
-
-
-
-
-
-
-
270
-
(136)
-
-
-
-
-
(281)
9,736
-
-
(281)
9,736
-
-
-
-
-
-
-
(5,665)
136
129
-
-
-
-
-
-
-
-
-
-
-
-
9,736
120
(281)
9,575
270
(5,665)
-
129
-
-
Other comprehensive income:
Consolidated
Balance at 
1 January 2020
Profit for the year
Exchange 
differences on 
translation of foreign 
operations 
Fair value movement 
on interest rate swap
Total comprehensive 
income
Share based 
payments expense
Dividends paid 
(note 27)
Vested shares 
released to retained 
earnings
Surplus treasury 
shares released to 
retained earnings
Treasury shares 
acquired
Treasury shares 
vested/lapsed
Balance at 
31 December 
2020
20,524
(42,018)
(1,905)
679
(257)
54,508
(6,152)
25,379
The above consolidated statement of changes in equity should be read in conjunction with the accompanying notes. 
51
Consolidated Statement 
of Changes in Equity (continued) 
for the year ended 31 December 2020
Issued 
capital
$’000
Share 
buyback 
reserve
$’000
Foreign 
currency 
translation  
reserve
Share-based 
payments 
reserve
Swap 
hedging 
reserve
Retained 
earnings
Acquisition 
of non- 
controlling 
interest 
reserve
Attributable 
to owners 
of the 
parent
$’000
$’000
$’000
$’000
$’000
$’000
19,712
(42,018)
(2,086)
169
64
45,910
(6,152)
15,599
Consolidated
Balance at 1 
January 2019 (as 
previously 
reported)
Adjustment
-
-
-
-
-
(78)
-
(78)
Balance at 1 
January 2019
19,712
(42,018)
(2,086)
169
64
45,832
(6,152)
15,521
Profit for the year
-
Other comprehensive income:
Exchange 
differences on 
translation of 
foreign operations 
Fair value 
movement on 
interest rate swap
Total 
comprehensive 
income
Share based 
payments expense
Dividends paid 
(note 27)
Surplus reserve 
reallocated to 
retained earnings
Long term 
incentive provision 
reallocated to 
reserves
-
-
-
-
-
-
-
Treasury shares 
vested/lapsed
812
-
-
-
-
-
-
-
-
-
-
61
-
61
-
-
-
-
-
-
-
-
-
252
-
391
545
(812)
-
-
(40)
8,125
-
-
(40)
8,125
-
-
-
-
-
-
(3,394)
(391)
-
-
-
-
-
-
-
-
-
-
-
8,125
61
(40)
8,146
252
(3,394)
-
545
-
Balance at 
31 December 
2019
20,524
(42,018)
(2,025)
545
24
50,172
(6,152)
21,070
The above consolidated statement of changes in equity should be read in conjunction with the accompanying notes. 
52
Consolidated Statement of Cash Flows 
for the year ended 31 December 2020
Cash Flows From Operating Activities
Receipts from customers
Payments to suppliers and employees
Payment for capitalised development costs 
Interest paid
Income taxes paid
Note
Consolidated 
Inflows/(Outflows)
2020 
$’000
2019
$’000
85,517
83,567
(49,660)
(52,964)
(19,495)
(16,286)
(944)
(1,306)
(2,505)
(2,705)
Net cash inflow from operating activities
26(b)
12,913
10,306
Cash Flows From Investing Activities
Proceeds from sale in business
Loan repayments received
Payment for property, plant and equipment
Net cash inflow from investing activities
Cash Flows From Financing Activities
Repayment of borrowings
Payments for lease liabilities capitalised under AASB 16
-
1,064
(496)
568
253
1,275
(529)
999
(5,751)
(7,023)
(2,040)
(1,925)
Dividends paid to owners of the parent
27
(5,665)
(3,394)
Net cash outflow from financing activities
Net Increase/(Decrease) in cash and cash equivalents
Cash and cash equivalents at the beginning of the financial year
Effects of exchange rate changes on cash and cash equivalents
(13,456)
(12,342)
25
(1,037)
1,124
2,145
(15)
16
Cash and cash equivalents at the end of the financial year
26(a)
1,134
1,124
The above consolidated statement of cash flows should be read in conjunction with the accompanying note.
53
Notes to the Financial Statements
for the year ended 31 December 2020
1 Summary of Significant Accounting Policies
The principal accounting policies adopted in the preparation of the financial report are set out below. Unless otherwise 
stated, the accounting policies adopted are consistent with those of the previous year. The financial report includes 
the  consolidated  entity  consisting  of  Reckon  Limited  and  its  subsidiaries.  For  the  purposes  of  preparing  the 
consolidated financial statements, the company is a for-profit entity.
Basis of preparation
This general purpose financial report has been prepared in accordance with Australian Accounting Standards and 
Interpretations and the Corporations Act 2001, and complies with the other requirements of the law.
Compliance with Australian Accounting Standards ensures that the consolidated financial statements and notes of 
Reckon Limited comply with International Financial Reporting Standards (IFRSs). Consequently, this financial report 
has been prepared in accordance with and complies with IFRSs as issued by the International Accounting Standards 
Board.
The financial statements were authorised for issue by the directors on 26 March 2021.
The financial report has been prepared in accordance with the historical cost convention, except for the revaluation 
of certain non-current assets and financial instruments. Historical cost is generally based on the fair values of the 
consideration given in exchange for assets. The company is a company of the kind referred to in ASIC Corporations 
(Rounding in Financial/Directors’ Reports) Instrument 2016/191, dated 24 March 2016, and in accordance with that 
Corporations  Instrument  amounts  in  the  financial  report  are  rounded  to  the  nearest  thousand  dollars,  unless 
otherwise indicated.
COVID-19 Impact
The Reckon Limited business transitioned smoothly to working from home when COVID hit. The infrastructure and 
business interruption processes were well designed to deal with these sorts of situations.
The  Reckon  Group  has  displayed  its  resilience,  by  posting  growth  in  these  extraordinary  times.  This  is  despite 
revenue growth being hampered by COVID-19 in the Accountant and Legal Groups where there is a reliance on on-
site sales and installation activity.
Doubtful debt provisioning has been reviewed in the current period, and a decision has been made to increase these 
provisions by $0.6 million in this financial year. No impairment of assets is considered necessary.
The impact of the COVID-19 pandemic is ongoing and it is not practicable to estimate the potential impact, positive 
or negative, after the reporting date. The situation is rapidly developing and is dependent on measures imposed by 
the Australian Government and other countries, such maintaining social distancing requirements, quarantine, travel 
restrictions and any economic stimulus that may be provided.
Significant Accounting Policies
(a) Basis of consolidation
The consolidated financial statements incorporate the financial statements of the Company and entities controlled by 
the Company (its subsidiaries) made up to 31 December each year. Control is achieved when the Company:
has power over the investee;
is exposed, or has rights, to variable returns from its involvement with the investee; 
and has the ability to use its power to affect its returns.
• 
• 
• 
54
Consolidation of a subsidiary begins when the Company obtains control over the subsidiary and ceases when the 
Company loses control of the subsidiary. Specifically, the results of subsidiaries acquired or disposed of during the 
year are included in profit or loss from the date the company gains control until the date when the company ceases 
to control the subsidiary. 
Where necessary, adjustments are made to the financial statements of subsidiaries to bring their accounting policies 
into line with those used by other members of the Group. 
All intra-group transactions, balances, income and expenses are eliminated in full on consolidation.
Changes in the Group’s ownership interests in subsidiaries that do not result in the Group losing control are accounted 
for  as  equity  transactions.  The  carrying  amounts  of  the  Group’s  interests  and  the  non-controlling  interests  are 
adjusted to reflect the changes in their relative interests in the subsidiaries. Any difference between the amount by 
which the non-controlling interests are adjusted and the fair value of the consideration paid or received is recognised 
directly in equity and attributed to owners of the Company.
(b) Business Combinations
Acquisitions  of  businesses  are  accounted  for  using  the  acquisition  method.  The  consideration  transferred  in  a 
business combination is measured at fair value which is calculated as the sum of the acquisition-date fair values of 
assets transferred by the Group, liabilities incurred by the Group to the former owners of the acquiree and the equity 
instruments issued by the Group in exchange for control of the acquiree. Acquisition-related costs are recognised in 
profit  or  loss  as  incurred.  At  the  acquisition  date,  the  identifiable  assets  acquired  and  the  liabilities  assumed  are 
recognised at their fair value, except that:
•  Deferred tax assets or liabilities and assets or liabilities related to employee benefit arrangements and share-
based  payment  arrangements  are  recognised  and  measured  in  accordance  with  the  relevant  accounting 
standards.
Goodwill is measured as the excess of the sum of the consideration transferred, the amount of any non-controlling 
interests in the acquiree, and the fair value of the acquirer’s previously held equity interest in the acquiree (if any) over 
the  net  of  the  acquisition-date  amounts  of  the  identifiable  assets  acquired  and  the  liabilities  assumed.  If,  after 
reassessment, the net of the acquisition-date amounts of the identifiable assets acquired and liabilities assumed 
exceeds the sum of the consideration transferred, the amount of any non-controlling interests in the acquiree and the 
fair value of the acquirer’s previously held interest in the acquiree (if any), the excess is recognised immediately in 
profit or loss as a bargain purchase gain.
Non-controlling interests that are present ownership interests and entitle their holders to a proportionate share of the 
entity’s net assets in the event of liquidation may be initially measured either at fair value or at the non-controlling 
interests’  proportionate  share  of  the  recognised  amounts  of  the  acquiree’s  identifiable  net  assets.  The  choice  of 
measurement basis is made on a transaction-by-transaction basis. 
Where the consideration transferred by the Group in a business combination includes assets or liabilities resulting 
from a contingent consideration arrangement, the contingent consideration is measured at its acquisition-date fair 
value. Changes in the fair value of the contingent consideration that qualify as measurement period adjustments are 
adjusted  retrospectively,  with  corresponding  adjustments  against  goodwill.  Measurement  period  adjustments  are 
adjustments that arise from additional information obtained during the ‘measurement period’ (which cannot exceed 
one year from the acquisition date) about facts and circumstances that existed at the acquisition date.
Where a business combination involves the issuance of a put option granted to the vendor in respect of an equity 
interest not owned by the parent, the present value of the put exercise price is recognised as a financial liability in the 
consolidated accounts of the parent entity. The recognition of this liability effectively treats the option as if it has been 
exercised, constituting a transaction between owners as owners which is recorded in equity. Any subsequent re-
measurement is considered to be part of the equity transaction and is recorded in equity via an “acquisition of non-
controlling interest reserve.
55
Notes to the Financial Statements (continued)
If the initial accounting for a business combination is incomplete by the  end  of the  reporting  period in which the 
combination occurs, the Group reports provisional amounts for the items for which the accounting is incomplete. 
Those provisional amounts are adjusted during the measurement period (see above), or additional assets or liabilities 
are recognised, to reflect new information obtained about facts and circumstances that existed as of the acquisition 
date that, if known, would have affected the amounts recognised as of that date.
(c) Depreciation and Amortisation
Depreciation  is  provided  on  plant  and  equipment.  Depreciation  is  calculated  on  a  straight-line  basis.  Leasehold 
improvements are amortised over the period of the lease or the estimated useful life, whichever is the shorter, using 
the  straight-line  method.  The  following  estimated  useful  lives  are  used  in  the  calculation  of  depreciation  and 
amortisation:
•  Plant and equipment 
• 
Leasehold improvements 
3 - 5 years
3 - 7 years
Right of use assets are depreciated over the shorter period of the lease term and the useful life of the underlying asset.
(d) Contributed Equity
Transaction Costs on the Issue of Equity Instruments
Transaction costs arising on the issue of equity instruments are recognised directly in equity as a reduction of the 
proceeds  of  the  equity  instruments  to  which  the  costs  relate.  Transaction  costs  are  the  costs  that  are  incurred 
directly in connection with the issue of those equity instruments and which would not have been incurred had those 
instruments not been issued.
(e) Foreign Currency Translation
Functional and presentation currency
Items included in the financial statements of each of the Group’s entities are measured using the currency of the 
primary economic environment in which the entity operates (“the functional currency”). The consolidated financial 
statements are presented in Australian dollars, which is Reckon Limited’s functional and presentation currency.
Transactions and balances
All foreign currency transactions during the financial year have been brought to account in the functional currency 
using the exchange rate in effect at the date of the transaction. Foreign currency monetary items at reporting date 
are translated at the exchange rate existing at that date. Exchange differences are brought to account in the profit or 
loss in the period in which they arise.
Group companies
The  results  and  financial  position  of  all  the  Group  entities  (none  of  which  has  the  currency  of  a  hyperinflationary 
economy) that have a functional currency different from the presentation currency are translated into the presentation 
currency of the consolidated entity as follows:
•  Assets and liabilities are translated at the closing rate at the date of the statement of financial position;
• 
Income  and  expenses  are  translated  at  average  rates  (unless  this  is  not  a  reasonable  approximation  of  the 
cumulative  effect  of  the  rates  prevailing  on  the  transaction  dates,  in  which  case  income  and  expenses  are 
translated at the dates of the transactions); and
•  All resulting exchange differences are recognised in other comprehensive income and accumulated in a foreign 
exchange translation reserve.
56
 
On  consolidation,  exchange  differences  arising  from  the  translation  of  monetary  items  forming  part  of  the  net 
investment  in  foreign  entities,  and  of  borrowings  and  other  currency  instruments  designated  as  hedges  of  such 
investments, are taken directly to reserves. When a foreign operation is sold, a proportionate share of such exchange 
differences are recognised in profit or loss as part of the gain or loss on sale.
Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities 
of the foreign entity at the closing rate.
(f) Intangible assets
Goodwill
Goodwill arising on an acquisition of a business is carried at cost as established at the date of the acquisition of the 
business less accumulated impairment losses, if any.
For the purposes of impairment testing, goodwill is allocated to each of the Group’s cash-generating units (or groups 
of cash-generating units) that is expected to benefit from the synergies of the combination.
A cash-generating unit to which goodwill has been allocated is tested for impairment annually, or more frequently 
when there is indication that the unit may be impaired. If the recoverable amount of the cash-generating unit is less 
than its carrying amount, the impairment loss is allocated first to reduce the carrying amount of any goodwill allocated 
to the unit and then to the other assets of the unit pro rata based on the carrying amount of each asset in the unit. 
Any impairment loss for goodwill is recognised directly in profit or loss in the consolidated income statement. An 
impairment loss recognised for goodwill is not reversed in subsequent periods. 
On disposal of the relevant cash-generating unit, the attributable amount of goodwill is included in the determination 
of the profit or loss on disposal.
Intellectual Property
Intangible assets acquired in a business combination and recognised separately from goodwill are initially recognised 
at their fair value at the acquisition date (which is regarded as their cost).
Subsequent  to  initial  recognition,  intangible  assets  acquired  in  a  business  combination  are  reported  at  cost  less 
accumulated  amortisation  and  accumulated  impairment  losses,  on  the  same  basis  as  intangible  assets  that  are 
acquired separately.
Customer contracts are amortised on a straight-line basis over their useful life to the Group of ten years.
Brand names are not amortised but are subject to annual impairment testing. The Group has committed to continually 
use, invest in and promote acquired brands, therefore brands have been assessed to have an indefinite life.
Research and development costs
Research expenditure is recognised as an expense when incurred.
An internally-generated intangible asset arising from development is recognised if, and only if, all of the following have 
been demonstrated:
• 
• 
• 
• 
• 
the technical feasibility of completing the intangible asset so that it will be available for use or sale;
the intention to complete the intangible asset and use or sell it;
the ability to use or sell the intangible asset;
how the intangible asset will generate probable future economic benefits;
the availability of adequate technical, financial and other resources to complete the development and to use or 
sell the intangible asset; and
• 
the ability to measure reliably the expenditure attributable to the intangible asset during its development.
57
Notes to the Financial Statements (continued)
Development  costs  in  respect  of  enhancements  on  existing  suites  of  software  applications  are  capitalised  and 
written off over a 3 to 4-year period. Development costs on technically and commercially feasible new products are 
capitalised and written off on a straight-line basis over a period of 3 to 4 years commencing at the time of commercial 
release of the new product.
Development costs include cost of materials, direct labour and appropriate overheads.
At each balance date, a review of the carrying value of the capitalised development costs being carried forward is 
undertaken to ensure the carrying value is recoverable from future revenue generated by the sale of that software.
(g) Income Tax
The income tax expense or revenue for the period is the tax payable on the current period’s taxable income based 
on  the  national  income  tax  rate  for  each  jurisdiction  adjusted  by  changes  in  deferred  tax  assets  and  liabilities 
attributable to temporary differences between the tax bases of assets and liabilities, and their carrying amounts in 
the financial statements, and to unused tax losses.
The current tax payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in profit 
or loss because it excludes items of income or expense that are taxable or deductible in other years and it further 
excludes items that are never taxable or deductible. 
The provisions are measured at the best estimate of the amount expected to become payable. The assessment is 
based on the judgement of finance professionals within the Company and on specialist independent tax advice.
Deferred tax assets and liabilities are recognised for temporary differences at the tax rates expected to apply when 
the  assets  are  recovered  or  liabilities  are  settled,  based  on  those  tax  rates  which  are  enacted  or  substantively 
enacted for each jurisdiction. The relevant tax rates are applied to the cumulative amounts of deductible and taxable 
temporary  differences  to  measure  the  deferred  tax  asset  or  liability.  An  exception  is  made  for  certain  temporary 
differences arising from the initial recognition of an asset or liability. No deferred tax asset or liability is recognised in 
relation to those temporary differences if they arose in a transaction, other than a business combination, that at the 
time of the transaction did not affect either accounting profit or taxable profit or loss.
Deferred tax assets are recognised for deductible temporary differences and unused tax losses only if it is probable 
that  future  taxable  amounts  will  be  available  to  utilise  those  temporary  differences  and  losses.  All  deferred  tax 
liabilities are recognised.
Current and deferred tax balances attributable to amounts recognised directly in equity are also recognised directly 
in equity.
The  company  and  its  wholly-owned  Australian  resident  entities  have  formed  a  tax-consolidated  group  and  are 
therefore taxed as a single entity from that date. The head entity within the tax-consolidated group is Reckon Limited. 
The Group uses the standalone approach by reference to the carrying amounts in the separate financial statements 
of each entity in applying the accounting for tax consolidation. 
The  tax  sharing  agreement  entered  into  between  members  of  the  tax-consolidated  group  provides  for  the 
determination of the allocation of income tax liabilities between the entities should the head entity default on its tax 
payment obligations or if an entity should leave the tax-consolidated group. The effect of the tax sharing agreement 
is that each member’s liability for tax payable by the tax consolidated group is limited to the amount payable to the 
head entity under the tax funding arrangement.
(h) Inventories
Inventories are stated at the lower of cost and net realisable value. Costs are assigned to inventory on hand on a 
weighted average cost basis.
58
(i) Share-based payments
Equity settled share-based payments to employees are measured at the fair value of the equity instruments at the grant 
date. Details regarding the determination of the fair value of equity settled shared-based transactions are set out in note 
19. 
The fair value determined at grant date of the equity settled share-based payments is expensed on a straight-line basis 
over the vesting period, based on the Group’s estimate of the number of equity instruments that will eventually vest. At 
each reporting date, the Group revises its estimate of the number of equity instruments expected to vest. The impact off 
the revision is recognised in the profit or loss.
(j) Employee Benefits
A liability is recognised for benefits accruing to employees in respect of wages and salaries, annual leave and long 
service leave when it is probable that settlement will be required and they are capable of being measured reliably.
Liabilities recognised in respect of short-term employee benefits, are measured at their nominal values using the 
remuneration rate expected to apply at the time of settlement.
Liabilities recognised in respect of long-term employee benefits are measured as the present value of the estimated 
future cash outflows to be made by the Group in respect of services provided by employees up to reporting date.
The Group recognises a liability and an expense for the long-term incentive plan for selected executives based on a 
formula that takes into consideration the ranking of total shareholder return measured against a comparator group 
of companies.
Contributions are made by the Group to defined contribution employee superannuation funds and are charged as 
expenses when incurred.
(k) Financial Instruments
Financial assets and financial liabilities are recognised in the Group’s statement of financial position when the Group 
becomes a party to the contractual provisions of the instrument.
Financial assets and financial liabilities are initially measured at fair value. Transaction costs that are directly attributable 
to the acquisition or issue of financial assets and financial liabilities (other than financial assets and financial liabilities 
at fair value through profit or loss) are added to or deducted from the fair value of the financial assets or financial 
liabilities, as appropriate, on initial recognition. Transaction costs directly attributable to the acquisition of financial 
assets or financial liabilities at fair value through profit or loss are recognised immediately in profit or loss.
Financial assets
All  regular  way  purchases  or  sales  of  financial  assets  are  recognised  and  derecognised  on  a  trade  date  basis. 
Regular way purchases or sales are purchases or sales of financial assets that require delivery of assets within the 
time frame established by regulation or convention in the marketplace.
All  recognised  financial  assets  are  measured  subsequently  in  their  entirety  at  either  amortised  cost  or  fair  value, 
depending on the classification of the financial assets.
Foreign exchange gains and losses
The  carrying  amount  of  financial  assets  that  are  denominated  in  a  foreign  currency  is  determined  in  that  foreign 
currency and translated at the spot rate at the end of each reporting period.
See  hedge  accounting  policy  regarding  the  recognition  of  exchange  differences  where  the  foreign  currency  risk 
component of a financial asset is designated as a hedging instrument for a hedge of foreign currency risk.
59
Notes to the Financial Statements (continued)
Impairment of financial assets
The Group recognises a loss allowance for expected credit losses on trade receivables. The amount of expected 
credit losses is updated at each reporting date to reflect changes in credit risk since initial recognition of the respective 
financial instrument.
The Group always recognises lifetime ECL (expected credit losses) for trade receivables. The expected credit losses 
on these financial assets are estimated using a provision matrix based on the Group’s historical credit loss experience, 
adjusted for factors that are specific to the debtors, general economic conditions and an assessment of both the 
current as well as the forecast direction of conditions at the reporting date, including time value of money where 
appropriate.
Lifetime ECL represents the expected credit losses that will result from all possible default events over the expected 
life of a financial instrument.
(i) Significant increase in credit risk 
In assessing whether the credit risk on a financial instrument has increased significantly since initial recognition, the 
Group compares the risk of a default occurring on the financial instrument at the reporting date with the risk of a 
default occurring on the financial instrument at the date of initial recognition. In making this assessment, the Group 
considers  both  quantitative  and  qualitative  information  that  is  reasonable  and  supportable,  including  historical 
experience and forward-looking information that is available without undue cost or effort.
In  particular,  the  following  information  is  taken  into  account  when  assessing  whether  credit  risk  has  increased 
significantly since initial recognition: 
• 
existing or forecast adverse changes in business, financial or economic conditions that are expected to cause a 
significant decrease in the debtor’s ability to meet its debt obligations; 
• 
an actual or expected significant deterioration in the operating results of the debtor; 
The Group assumes that the credit risk on a financial instrument has not increased significantly since initial recognition 
if  the  financial  instrument  is  determined  to  have  low  credit  risk  at  the  reporting  date.  A  financial  instrument  is 
determined to have low credit risk if: 
1. 
 the financial instrument has a low risk of default; 
2. 
 the debtor has a strong capacity to meet its contractual cash flow obligations in the near term; and 
3. 
 adverse changes in economic and business conditions in the longer term may, but will not necessarily, reduce 
the ability of the borrower to fulfil its contractual cash flow obligations. 
(ii) Definition of default
The Group considers the following as constituting an event of default for internal credit risk management purposes 
as  historical  experience  indicates  that  financial  assets  that  meet  either  of  the  following  criteria  are  generally  not 
recoverable: 
• 
 information developed internally or obtained from external sources indicates that the debtor is unlikely to pay its 
creditors, including the Group, in full. 
iii) Write-off policy 
The  Group  writes  off  a  financial  asset  when  there  is  information  indicating  that  the  debtor  is  in  severe  financial 
difficulty and there is no realistic prospect of recovery, e.g. when the debtor has been placed under liquidation or has 
entered into bankruptcy proceedings. Financial assets written off may still be subject to enforcement activities under 
the  Group’s  recovery  procedures,  taking  into  account  legal  advice  where  appropriate.  Any  recoveries  made  are 
recognised in profit or loss.
60
(iv) Measurement and recognition of expected credit losses 
The  measurement  of  expected  credit  losses  is  a  function  of  the  probability  of  default,  loss  given  default  (i.e.  the 
magnitude of the loss if there is a default) and the exposure at default. The assessment of the probability of default 
and loss given default is based on historical data adjusted by forward-looking information as described above. As for 
the exposure at default, for financial assets, this is represented by the assets’ gross carrying amount at the reporting date.
For financial assets, the expected credit loss is estimated as the difference between all contractual cash flows that 
are  due  to  the  Group  in  accordance  with  the  contract  and  all  the  cash  flows  that  the  Group  expects  to  receive, 
discounted at the original effective interest rate. 
(v) Derecognition of financial assets 
The Group derecognises a financial asset only when the contractual rights to the cash flows from the asset expire, 
or when it transfers the financial asset and substantially all the risks and rewards of ownership of the asset to another 
entity. If the Group neither transfers nor retains substantially all the risks and rewards of ownership and continues to 
control the transferred asset, the Group recognises its retained interest in the asset and an associated liability for 
amounts it may have to pay. If the Group retains substantially all the risks and rewards of ownership of a transferred 
financial asset, the Group continues to recognise the financial asset and also recognises a collateralised borrowing 
for the proceeds received.
On  derecognition  of  a  financial  asset  measured  at  amortised  cost,  the  difference  between  the  asset’s  carrying 
amount and the sum of the consideration received and receivable is recognised in profit or loss. 
Financial liabilities and equity
Classification as debt or equity 
Debt and equity instruments are classified as either financial liabilities or as equity in accordance with the substance 
of the contractual arrangements and the definitions of a financial liability and an equity instrument.
Financial liabilities 
All financial liabilities are measured subsequently at amortised cost or at FVTPL.
Foreign exchange gains and losses 
For financial liabilities that are denominated in a foreign currency and are measured at amortised cost at the end of 
each reporting period, the foreign exchange gains and losses are determined based on the amortised cost of the 
instruments. These foreign exchange gains and losses are recognised in the ‘other gains and losses’ line item in 
profit or loss (note 13) for financial liabilities that are not part of a designated hedging relationship. For those which 
are designated as a hedging instrument for a hedge of foreign currency risk, foreign exchange gains and losses are 
recognised in other comprehensive income and accumulated in a separate component of equity.
Derecognition of financial liabilities 
The Group derecognises financial liabilities when, and only when, the Group’s obligations are discharged, cancelled 
or  have  expired.  The  difference  between  the  carrying  amount  of  the  financial  liability  derecognised  and  the 
consideration paid and payable is recognised in profit or loss.
Derivative financial instruments 
The Group enters into a variety of derivative financial instruments to manage its exposure to interest rate and foreign 
exchange rate risks, including foreign exchange forward contracts, options and interest rate swaps. 
61
Notes to the Financial Statements (continued)
Derivatives are recognised initially at fair value at the date a derivative contract is entered into and are subsequently 
remeasured  to  their  fair  value  at  each  reporting  date.  The  resulting  gain  or  loss  is  recognised  in  profit  or  loss 
immediately unless the derivative is designated and effective as a hedging instrument, in which event the timing of 
the recognition in profit or loss depends on the nature of the hedge relationship.
Further details of derivative financial instruments are disclosed in notes 1(u) and 14.
(l) Impairment of assets
At the end of each reporting period, the Group reviews the carrying amounts of its tangible and intangible assets to 
determine whether there is any indication that those assets have suffered an impairment loss. If any such indication 
exists, the recoverable amount of the asset is estimated in order to determine the extent of the impairment loss (if 
any). When it is not possible to estimate the recoverable amount of an individual asset, the Group estimates the 
recoverable amount of the cash-generating unit to which the asset belongs. When a reasonable and consistent basis 
of allocation can be identified, corporate assets are also allocated to individual cash-generating units, or otherwise 
they are allocated to the smallest group of cash-generating units for which a reasonable and consistent allocation 
basis can be identified. 
Intangible assets with indefinite useful lives and intangible assets not yet available for use are tested for impairment 
at least annually, and whenever there is an indication that the asset may be impaired.
Recoverable  amount  is  the  higher  of  fair  value  less  costs  to  sell  and  value  in  use.  In  assessing  value  in  use,  the 
estimated future cash flows are discounted to their present value using a pre-tax discount rate that reflects current 
market assessments of the time value of money and the risks specific to the asset for which the estimates of future 
cash flows have not been adjusted.
If the recoverable amount of an asset (or cash-generating unit) is estimated to be less than its carrying amount, the 
carrying amount of the asset (or cash-generating unit) is reduced to its recoverable amount. An impairment loss is 
recognised immediately in profit or loss, unless the relevant asset is carried at a revalued amount, in which case the 
impairment loss is treated as a revaluation decrease.
When  an  impairment  loss  subsequently  reverses,  the  carrying  amount  of  the  asset  (or  cash  generating  unit)  is 
increased to the revised estimate of its recoverable amount, but so that the increased carrying amount does not 
exceed the carrying amount that would have been determined had no impairment loss been recognised for the asset 
(or cash-generating unit) in prior years. A reversal of an impairment loss is recognised immediately in profit or loss, 
unless the relevant asset is carried at a revalued amount, in which case the reversal of the impairment loss is treated 
as a revaluation increase.
(m) Revenue Recognition
Sale of goods and services
The Group applies the following 5-step model for revenue recognition related to contracts with customers:
a. 
Identify the contract(s) with customer
b. 
Identify the performance obligation in the contract
c.  Determine the transaction price
d.  Allocate the transaction price to the performance obligation in the contract
e.  Recognise revenue when or as the entity satisfied in performance obligations.
The  Group  recognises  sales  revenue  related  to  the  transfer  of  promised  goods  or  services  when  a  performance 
obligation is satisfied and when control of the goods or services passes to the customer, which is when the customer 
receives the product upon delivery. The amount of revenue recognised reflects the consideration to which the Group 
62
is or expects to be entitled in exchange for those goods or services. If the consideration promised includes a variable 
amount, the Group estimates the amount of consideration to which it will be entitled and only to the extent that it is 
highly probable that a significant reversal of revenue will not occur.
Contracts  with  customers  can  include  various  combinations  of  products  and  services,  which  are  in  certain 
circumstances bundled and in other circumstances are capable of being distinct and accounted for as separate 
performance obligations. Where a contract with multiple performance obligations that is not bundled, the revenue 
associated with each obligation is calculated based on its stand-alone selling price.
Revenue is recognised over time if:
• 
• 
• 
the customer simultaneously receives and consumes the benefits as the entity performs;
the customer controls the asset as the entity creates or enhances it; or
the seller’s performance does not create an asset for which the seller has an alternative use and there is a right 
to payment for performance to date.
Where the above criteria is not met, revenue is recognised at a point in time.
The Group recognises revenue predominantly from the following sale of software and services: 
Business Group desktop products
Business Group desktop products are sold with post-sale technical support services. These can be sold as a once-
off package, or on an annual subscription basis. For all Business Group desktop products contracts that contain the 
sale of a licence, three distinct performance obligations are:
i. 
Sale of a software/upgrade licence; and
ii.  The provision of minor maintenance updates which may be made available over the period of the contracts; and
iii.  Post-sale technical support for a specified period of time.
Revenue is recognised for a Business Group desktop licence at the point of sale. This is because customers purchase 
a specific version of the software that exists at the time the licence is granted.
Revenue is recognised for the customer’s entitlement to access additional maintenance updates and the provision 
of post-sale technical support over the time of the contract with the customer. This is due to the fact that Reckon may 
provide minor maintenance updates to which the customer may be entitled over the term of the contract. In relation 
to the post-sale technical support, the customer is deemed to simultaneously receive and consume the benefits 
provided by Reckon’s performance of the post-sale technical support services as it is performed.
The price allocated to each performance obligation is based on the determined stand-alone selling prices of each 
obligation. The price allocated to the sale of the software licence has been determined by using the adjusted market 
assessment approach. The price allocated to the post-sale technical support has been determined on management’s 
assessment  by  using  an  expected  cost  plus  margin  approach.  The  relative  standalone  selling  price  has  been 
apportioned to each performance obligation based on these methods.
The revenue stream forms part of “Subscription revenue” and “Other recurring revenue” as outlined in Note 4.
Reckon One (Business Group)
Reckon One is a cloud software as a service (sold on a monthly subscription basis) that is accessible to a customer 
through their web browser and is sold with post-sale technical support services. Within these contracts, the contract 
promises generally are:
i. 
Sale of a licence;
ii.  Ongoing maintenance of the cloud platform to ensure that it is accessible; and
iii.  Post-sale technical support for a specified period of time. 
63
Notes to the Financial Statements (continued)
As  the  customer  is  not  able  to  benefit  from  the  licence  if  the  cloud  is  not  accessible,  two  distinct  performance 
obligations generally are:
i. 
Sale of a licence and ongoing maintenance for access to the cloud; and 
ii.  Post-sale technical support. 
The  transaction  price  is  fixed  in  the  contract  entered  into  by  the  customer  dependent  on  the  specific  modules 
purchased.
Revenue for the licence and ongoing maintenance for the Reckon One product is recognised over the time of the 
contract with the customer. Reckon is providing a continuous service of making the online portal available during the 
contract  period  and  the  customer  simultaneously  receives  and  consumes  the  benefits  provided  by  Reckon’s 
performance as Reckon delivers the service.
Revenue for the post-sale technical support provided is also recognised over time. This is due to the fact that the 
customer simultaneously receives and consumes the benefits provided by the Reckon’s performance of the post- 
sale technical support services. The services are made available to the customer throughout the term of the contract.
Although there are two distinct performance obligations, both currently maintain the same contractual billing period 
and are recognised over time. Accordingly, Reckon have deemed it unnecessary to allocate the transaction price 
allocated to each performance obligation separately. 
The  revenue  stream  forms  part  of  “Subscription  revenue”  as  outlined  in  Note  4.  Subscription  revenue  relates  to 
streams where customers use the services over the life of the contract.
Reckon Accounts Hosted (Business Group)
Reckon Accounts Hosted is a hosted software where software is accessible via a web browser or through a desktop 
icon, and allows the customer to store data on the customer’s device or an external server. Reckon Accounts Hosted 
can be sold as on an annual or monthly subscription basis. For all Reckon Accounts Hosted contracts that contain 
the sale of a licence, the goods and services provided are:
i. 
Sale of a software licence;
ii.  Post-sale technical support for a specified period of time; and
iii.  Hosting services for a specified period of time.
Each  of  the  contract  promises  are  considered  as  a  distinct  performance  obligation  because  the  customer  can 
benefit from the use the software without the provision of the technical support and/or hosting services and they are 
distinct within the context of the contract.
Revenue  is  recognised  for  a  Reckon  Accounts  Hosted  licence  at  the  point  of  sale.  This  is  because  customers 
purchase a specific version of the software that exists at the time the licence is granted. 
Revenue for the hosting services and ongoing support is recognised over the time of the contract with the customer. 
Reckon is providing a continuous service of hosting the customer’s data and providing post-sale technical support 
over the contract period and the customer simultaneously receives and consumes the benefits provided by Reckon’s 
performance  as  Reckon  performs.  The  services  are  made  available  to  the  customer  throughout  the  term  of  the 
contract.
The  price  allocated  to  each  performance  obligation  is  determined  based  on  the  determined  stand-alone  selling 
prices of each performance obligation. The price allocated to the sale of the software licence has been determined 
by  using  the  adjusted  market  assessment  approach.  The  price  allocated  to  the  hosting  services  and  post-sale 
technical support has been determined on management’s assessment by using an expected cost plus a margin 
approach.  The  relative  standalone  selling  price  has  been  apportioned  to  each  performance  obligation  based  on 
these methods.
64
This revenue stream forms part of “Subscription Revenue” as outlined in Note 4. Subscription revenue relates to 
streams where customers pay for the services over the life of the contract, rather than upfront at the commencement 
of the contract.
Membership fees (Business Group)
Membership revenue relates to fees obtained as part of the Reckon’s Partner Program. Memberships are sold on an 
annual basis. For all Membership contracts, the goods and services provided include:
i. 
The provision of software licences;
ii.  Access to a dedicated partner support team;
iii.  A partner resource kit;
iv. 
Invitations to exclusive events and training;
v.  Marketing tool kits; and
vi.  Annual partner awards.
Each of the contract promises above are considered to be a distinct performance obligations because the customer 
can benefit from the use the software without the provision of the other contract promises listed above and they are 
distinct within the context of the contract. 
Revenue is recognised for a software licence at the point of sale. This is because customers purchase and obtain a 
specific version of the software that exists at the time the licence is granted. 
Revenue for the remaining benefits of joining the membership is recognised over time. Reckon provides a range of 
different services which are delivered to the customer over the life of the contract. The nature of the services are such 
that the customer simultaneously receives and consumes the benefits provided by Reckon’s performance as Reckon 
performs. 
The  price  allocated  to  each  performance  obligation  is  determined  based  on  the  determined  stand-alone  selling 
prices of each performance obligation. The price allocated to the software licence has been determined based on 
the adjusted market assessment approach. The price allocated to the remaining performance obligations has been 
determined  on  management’s  assessment  by  using  an  expected  cost  plus  a  margin  approach.  The  relative 
standalone selling price has been apportioned to each performance obligation based on these methods.
This revenue stream forms part of “Other Revenue” as outlined in Note 4.
Practice Management Accountant Group
APS is a desktop/cloud hybrid software as a service (sold on a subscription basis) that is accessible to a customer 
for  download  through  their  web  browser.  This  is  sold  with  implementation  services  and  the  promise  of  specific 
upgrades  to  the  software  modules.  Without  the  required  upgrades,  the  software  would  not  be  functional  for  the 
customer. Technical support is also provided over the contract period. 
The following generally are the contract promises:
i. 
Sale of a licence;
ii. 
Implementation services;
iii.  Specific upgrades for the functionality of the software;
iv.  Ongoing maintenance of the hosted platform to ensure that the software is accessible; and
v.  Post-sale technical support for a specified period of time.
A customer is not able to benefit from the software without the implementation services and the specific upgrades, 
as they are critical to the functioning of the software in its intended use. Knowledge of how to implement the software 
and  pass  on  the  upgrades  is  proprietary  to  Reckon  and  therefore  only  Reckon  can  perform  this.  Therefore,  the 
65
Notes to the Financial Statements (continued)
customer is not able to use readily available resources to perform the implementation or pass on upgrades. Therefore, 
one  distinct  performance  obligation  has  been  identified  for  the  bundle  of  the  sale  of  a  licence,  implementation 
services, upgrades, and maintenance. 
Post-sale technical support has been identified as a separate performance obligation. This is because the customer 
can benefit from the use the software without the provision of the technical support and:
i. 
The licence and technical support do not significantly modify or customise each other. 
ii.  The licence and technical support are not highly interdependent or highly interrelated as one does not significantly 
affect the other. 
Revenue  for  the  performance  obligation  (being  the  bundled  licence,  implementation  services,  upgrades  and 
maintenance) is recognised over time. Reckon is providing a continuous service of making the software, upgradesand 
the online portal available during the contract period and the customer simultaneously receives and consumes the 
benefits provided by Reckon’s performance as Reckon performs.
Accordingly, revenue is recognised for Practice Management Accountant Group post-sale technical support over the 
time of the contract with the customer. 
As both performance obligations are recognised over the same period of time, Reckon has deemed it unnecessary 
to allocate the transaction price attributed to each performance obligation separately.
This revenue stream forms part of “Subscription Revenue” as outlined in Note 4. Subscription revenue relates to 
streams where customers pay for the services over the life of the contract, rather than upfront at the commencement 
of the contract.
Elite (Practice Management Accountant Group)
Elite is a desktop/cloud hybrid software licence that is accessible to a customer for download through their web 
browser.
Revenue is recognised for this software licence at the point of sale. This is because customers purchase and obtain 
a specific version of the software that exists at the time the licence is granted. 
Revenue is recognised as and when the performance obligation is transferred which is generally when the software 
has been delivered to the client.
Corporate Services (Practice Management Accountant Group)
Corporate Services revenue relates to the provision of services including the registration of companies, provision of 
template trust deeds and provision of company search information. These services are sold as once-off products on 
an ad-hoc basis as required by a customer and deemed to have one distinct performance obligation for the services 
provided.
Revenue is recognised for corporate services at the point of sale. This is because the services are provided to the 
customer immediately once payment is made and there is not further obligation linked to this good.
This revenue stream forms part of “Other Revenue” as outlined in Note 4.
Practice Management Legal Group
The  Practice  Management  Legal  Group  sells  nQueue  software  and  some  hardware  to  the  customer.  nQueue’s 
product is a cost recovery software which allows customers to track the costs associated with printing, photocopying, 
and other disbursements and allocate these costs to their clients. nQueue also provides scanning and print solutions 
to  its  clients.  nQueue  licences  are  sold  with  implementation  and  post-sale  technical  support  services.  nQueue 
licences are sold either as a bundle including post-technical support services, but with implementation services sold 
separately (subscription model) or the software, support and implementation services are all sold separately (upfront 
model). 
66
For Practice Management Legal Group upfront model, three distinct performance obligations have been identified:
i. 
The provision of the software licence; and 
ii.  The provision of implementation services; and 
iii.  The provision of support services over the life of the contract.
Revenue is recognised for the licence at the point of sale. This is because customers purchase a specific version of 
the software that exists at the time the licence is granted. 
Revenue is recognised for the implementation services at point at which the services have been provided. These 
services  are  sold  on  an  ad-hoc  basis  as  required  by  a  customer  and  deemed  to  have  one  distinct  performance 
obligation for the services provided.
The  support  services  have  been  deemed  to  be  a  separately  distinct  performance  obligation.  These  services  are 
provided to customers who have existing contracts with nQueue. Customers can choose to purchase the support 
services on a yearly basis. As such, the customer can benefit from support services on their own. It is noted that 
support services are all separately identifiable within the context of the contract because support services do not 
significantly modify the software. 
The  price  allocated  to  the  provision  of  the  software  licence  and  implementation  services,  and  well  as  the  price 
allocated to the support services is based upon a price list and is separately identifiable. 
Revenue for the software licence and implementation services is recognised as and when the performance obligation 
is transferred which is generally when installation is completed. 
Conversely, revenue for the provision of support services is recognised over the life of the contact as the benefits 
from any support is simultaneously consumed by the customer as it is provided. The services are made available to 
the customer throughout the term of the contract.
Revenue for the performance obligation related to the subscription model (being the bundled licence and support) is 
recognised over time. Reckon is providing a continuous service of making the software and support available so long 
as  the  customer  continues  to  pay  for  the  service.  As  the  customer  is  not  able  to  benefit  from  the  software  and 
support if Reckon does not grant continuous access, the performance obligation is transferred over the term of the 
contract. The customer simultaneously receives and consumes the benefits provided by Reckon’s performance as 
Reckon performs.
This software licence and implementation services revenue above forms part of “other revenue” and revenue from 
the  sale  of  subscription  products  and  the  provision  of  support  services  forms  part  of  “subscription  revenue”  as 
described in Note 4. 
Cost of obtaining a customer contract
AASB 15 requires that incremental costs associated with acquiring a customer contract, such as sales commissions, 
are recognised as an asset and amortised over a period that corresponds with the period of benefit.
An assessment of commissions paid by the Group was performed in connection with the sale of all products. The 
contracts for which commissions are paid vary in length however commissions are expensed over a maximum of 12 
months. 
There are no other costs incurred that are considered to be incremental.
The following table summarises the revenue recognition of major sale of software and services:
67
Notes to the Financial Statements (continued)
Revenue stream
Performance obligation
Timing of recognition
Business Group desktop 
products
Sale of a software licence
At the point of sale.
Maintenance updates
Over the time of the contract with the 
customer.
Post-sale technical support for a specified 
period of time
Over the time of the contract with the 
customer.
Reckon One
Sale of licence and ongoing maintenance for 
access to the cloud
Over the time of the contract with the 
customer.
Post-sale technical support for a specified 
period of time
Over the time of the contract with the 
customer.
Reckon Accounts Hosted
Sale of a software licence
At the point of sale.
Post-sale technical support for a specified 
period of time
Over the time of the contract with the 
customer.
Hosting services for a specified period of 
time
Over the time of the contract with the 
customer.
Membership fees – sale of 
license
Sale of a software licence
At the point of sale.
Membership fees – support
Additional membership benefits
Over the time of the contract with the 
customer.
Practice Management 
Accountant Group
Sale of a bundled licence, implementation 
services, upgrade and maintenance.
Over the time of the contract with the 
customer.
Post-sale technical support
Over the time of the contract with the 
customer.
Corporate Services Revenue
Provision of corporate services
At the point of sale.
Practice Management Legal 
Group
The provision of the software licence and 
implementation services
At the point of sale.
The provision of support services (upfront 
model) and software and support services 
(subscription model) over the life of the 
contract
Over the time of the contract with the 
customer.
Interest
Interest revenue relates to revenue recognised from the provision of loans to customers and is accounted for per the 
requirements of AASB 9 Financial Instruments. Interest revenue is recognised as interest accrues using the effective 
interest method, which is a method of calculating the amortised cost of a financial asset and allocating the interest 
income over the relevant period using the effective interest rate, which is the rate the exactly discounts estimated 
future cash receipts through the expected life of the financial asset to the net carrying amount of the financial asset.
68
(n) Contract liabilities
Contract liabilities relate to payments received from customers for performance obligations which have not yet been 
fulfilled. Contract liabilities arise when payment for performance obligations do not match the timing of when the 
performance obligations are satisfied. Contract liabilities are recognised at the inception of the contract and unwound 
as the performance obligation is satisfied over the life of the contract. 
(o) Earnings per share
Basic earnings per share is determined by dividing net profit after income tax attributable to members of the Company 
by  the  weighted  average  number  of  ordinary  shares  outstanding  during  the  financial  year,  adjusted  for  bonus 
elements in ordinary shares issued during the year.
Diluted earnings per share adjusts the figures in the determination of basic earnings per share by taking into account 
the after income tax effect of interest and other financing costs associated with dilutive potential ordinary shares and 
the weighted average number of dilutive potential ordinary shares.
(p) Cash and cash equivalents
Cash and cash equivalents include cash on hand, deposits held at call with financial institutions and bank overdrafts.
(q) Borrowings
Borrowings are initially measured at fair value, net of transaction costs and are subsequently measured at amortised 
cost using the effective interest method, with interest expense recognised on an effective yield basis. The effective 
interest method is a method of calculating the amortised cost of a financial liability and of allocating interest expense 
over the relevant period. The effective interest rate is the rate that exactly discounts estimated future cash payments 
through the expected life of the financial liability, or (where appropriate) a shorter period, to the net carrying amount on 
initial recognition.
(r) Provisions
Provisions are recognised when the Group has a legal or constructive obligation, as a result of past events, for which 
it is probable that an outflow of economic benefits will result and that the outflow can be reliably measured.
(s) Fair Value estimation
The fair value of financial instruments and share based payments that are not traded in an active market is determined 
using appropriate valuation techniques. The Group uses a variety of methods and assumptions that are based on 
existing market conditions. The fair value of financial instruments traded on active markets (quoted shares), are based 
on balance date bid prices. 
The Directors consider that the nominal value less estimated credit adjustments of trade receivables and payables 
approximate their fair values.
(t) Government Grants
Government  grants  are  not  recognised  until  there  is  reasonable  assurance  that  the  Group  will  comply  with  the 
conditions attaching to them and that the grants will be received.
Government  grants  are  recognised  in  profit  or  loss  on  a  systematic  basis  over  the  periods  in  which  the  Group 
recognises as expenses the related costs for which the grants are intended to compensate. Specifically, government 
grants whose primary condition is that the Group should continue to develop its range of software products, are 
69
Notes to the Financial Statements (continued)
offset against development costs in the statement of financial position and transferred to profit or loss on a systematic 
and rational basis over the useful lives of the related assets.
Government grants that are receivable as compensation for expenses or losses already incurred or for the purpose 
of giving immediate financial support to the Group with no future related costs are recognised as other income in 
profit or loss in the period in which they become receivable.
Government assistance which does not have conditions attached specifically relating to the operating activities of 
the entity is recognised in accordance with the accounting policies above.
(u) Hedge Accounting
The Group enters into derivative financial instruments to manage its exposure to interest rate risk, including interest 
rate swaps which is designated as cash flow hedges.
At the inception of the hedge relationship, the entity documents the relationship between the hedging instrument and 
the  hedged  item,  along  with  its  risk  management  objectives  and  its  strategy  for  undertaking  various  hedge 
transactions. Furthermore, at the inception of the hedge and on an ongoing basis, the Group documents whether 
the  hedging  instrument  is  highly  effective  in  offsetting  changes  in  fair  values  or  cash  flows  of  the  hedged  item 
attributable to the hedged risk, which is when the hedging relationship meets all of the following hedge effectiveness 
requirements:
• 
• 
• 
there is an economic relationship between the hedged item and the hedging instrument; 
the effect of credit risk does not dominate the value changes that result from that economic relationship; and 
the hedge ratio of the hedging relationship is the same as that resulting from the quantity of the hedged item that 
the Group actually hedges and the quantity of the hedging instrument that the Group actually uses to hedge that 
quantity of hedged item. 
If a hedging relationship ceases to meet the hedge effectiveness requirement relating to the hedge ratio but the risk 
management objective for that designated hedging relationship remains the same, the Group adjusts the hedge ratio 
of the hedging relationship (i.e. rebalances the hedge) so that it meets the qualifying criteria again.
The effective portion of changes in the fair value of derivatives that are designated and qualify as cash flow hedges 
is recognised in other comprehensive income and accumulated under the heading of swap hedging reserve. The 
gain or loss relating to the ineffective portion is recognised immediately in profit or loss, and is included in the ‘other 
gains and losses’ line item.
Amounts previously recognised in other comprehensive income and accumulated in equity are reclassified to profit 
or loss in the periods when the hedged item affects profit or loss, in the same line as the recognised hedged item. 
However, when the hedged forecast transaction that is hedged results in the recognition of a non-financial asset or 
a non-financial liability, the gains and losses previously recognised in other comprehensive income and accumulated 
in equity are transferred from equity and included in the initial measurement of the cost of the non-financial asset or 
nonfinancial liability.
Hedge accounting is discontinued when the Group revokes the hedging relationship, when the hedging instrument 
expires or is sold, terminated, or exercised, or when it no longer qualifies for hedge accounting. Any gain or loss 
recognised in other comprehensive income and accumulated in equity at that time remains in equity and is recognised 
when  the  forecast  transaction  is  ultimately  recognised  in  profit  or  loss.  When  a  forecast  transaction  is  no  longer 
expected to occur, the gain or loss accumulated in equity is recognised immediately in profit or loss.
Note 14 sets out details of the fair values of the derivative instruments used for hedging purposes.
70
(v) Leases
The Group assesses whether a contract is or contains a lease, at inception of the contract. The Group recognises a 
right-of-use asset and a corresponding lease liability with respect to all lease arrangements in which it is the lessee, 
except for short-term leases (defined as leases with a lease term of 12 months or less) and leases of low value assets. 
For these leases, the Group recognises the lease payments as an operating expense on a straight-line basis over the 
term  of  the  lease  unless  another  systematic  basis  is  more  representative  of  the  time  pattern  in  which  economic 
benefits from the leased assets are consumed.
The lease liability is initially measured at the present value of the lease payments that are not paid at the commencement 
date, discounted by using the Group’s incremental borrowing rate. This rate has been determined by considering the 
nature of the leased assets, the Group’s credit rating and the borrowing rate of funds in similar economic environments.
Lease payments included in the measurement of the lease liability compromise:
• 
Fixed lease payments (including in-substance fixed payments), less any lease incentives receivable.
The lease liability is subsequently measured by increasing the carrying amount to reflect interest on the lease liability 
(using the effective interest method) and by reducing the carrying amount to reflect the lease payments made.
The Group remeasures the lease liability (and makes a corresponding adjustment to the related right-of-use assets) 
whenever:
•  The lease term has changed or there is a change in the assessment of exercise of a purchase option, in which 
case the lease liabilities is remeasured by discounting the revised lease payments using a revised discount rate.
•  The  lease  payments  change  due  to  changes  in  an  index  or  rate  or  a  change  in  expected  payment  under 
guaranteed residual value, in which cases the lease liability is remeasured by discounting the revised leased 
payments  using  the  initial  discount  rate  (unless  the  lease  payments  change  is  due  to  a  change  in  a  floating 
interest rate, in which case a revised discount rate is used).
•  A lease contract is modified and the lease modification is not accounted for as a separate lease, in which case 
the lease liability is remeasured by discounting the revised lease payments using a revised discount rate.
The Group did not make any such adjustments during the periods presented.
The right-of-use assets comprise the initial measurement of the corresponding lease liability, lease payments made 
at  or  before  the  commencement  day  and  any  initial  direct  costs.  They  are  subsequently  measured  at  cost  less 
accumulated depreciation and impairment losses.
Right-of-use assets are depreciated over the shorter period of lease term and useful life of the underlying asset. If a 
lease transfers ownership of the underlying asset or the cost of the right-of-use asset reflects that the Group expects 
to exercise a purchase option, the related right-of-use asset is depreciated over the useful life of the underlying asset. 
The depreciation starts at the commencement date of the lease.
The right-of-use assets are presented as a separate line in the consolidated statement of financial position.
The  Group  applies  AASB  136  Impairment  of  Assets  to  determine  whether  a  right-of-use  asset  is  impaired  and 
accounts for any identified impairment loss as described in the ‘Property, plant and equipment’ policy.
Variable rents that do not depend on an index or rate are not included in the measurement of the lease liability and 
the  right-of-use  asset.  The  related  payments  are  recognised  as  an  expense  in  the  period  in  which  the  event  or 
condition that triggers those payments occurs and are included in the line ‘premises expenses or other expenses’ in 
the statement of profit or loss.
71
Notes to the Financial Statements (continued)
(W) Significant accounting judgments, estimates and assumptions
Significant accounting judgments
In applying the Group’s accounting policies, management has made the following judgments which have the most 
significant effect on the financial statements:
Capitalisation of development costs – the Group has adopted a policy of capitalising development costs only for 
products for which an assessment is made that the product is technically feasible and will generate definite economic 
benefits for the Group going forward. The capitalised costs are subsequently amortised over the expected useful life 
of the product.
Revenue recognition – The Group has made judgements in relation to the bundling of contract promises into a single 
distinct  performance  obligation  by  determining  whether  the  contract  promises  are  separately  identifiable  in  the 
context of the contract. The Group has also used judgement in allocating the transaction price to revenue streams 
which have more than one performance obligation and where the stand-alone selling price is not directly observable. 
The Group has applied the expected cost plus a margin approach in estimating these prices as described in Note 
1(m) above.
ECL on impairment of financial assets – An allowance for doubtful debts is recognised based on the expected credit 
loss (ECL) from the time the receivable is initially recognised. The ECL is based on a provision matrix that reflects the 
Group’s historical credit loss experience, adjusted for management’s knowledge of specific customers’ circumstances, 
as well as current collection trends and business conditions.
Significant accounting estimates and assumptions
The carrying amount of certain assets and liabilities are often determined based on estimates and assumptions of 
future events. The key estimates and assumptions that have a significant risk of causing material adjustment to the 
carrying amounts of certain assets and liabilities are:
Impairment of goodwill – the Group determines whether goodwill is impaired on an annual basis. This requires an 
estimation of the recoverable amount of the cash-generating unit to which the goodwill is allocated. The assumptions 
used in this estimation, and the effect if these assumptions change, are disclosed in Note 12.
Share based payments – the Group measures the cost of equity-settled transactions with employees by reference 
to the fair value of the equity instruments at the date on which they are granted. The fair value has been determined 
using a model that adopts Monte Carlo simulation approach, and the assumptions related to this can be found in 
Note 19.
Product life and amortisation – the Group amortises capitalised development costs based on a straight-line basis 
over a period of 3-4 years commencing at the time of commercial release of the new product. This is the assessed 
useful life.
Deferred  consideration  -  the  Group  assesses  the  likelihood  of  the  payment  of  deferred  consideration  based  on 
budgeted and forecast performance. 
(x) New Accounting Standards
The Group has adopted all of the new and revised Accounting Standards and Interpretations issued by the Australian 
Accounting Standards Board (the AASB) that are relevant to its operations and effective for the current reporting 
period. 
None of the new standards or revisions that are mandatory for the first time materially affected any of the amounts 
recognised in the current period or any prior period and are not likely to significantly affect future periods. 
72
The Group has not early adopted any new or revised Accounting Standards and Interpretations issued by AASB 
which are not yet effective during the year.
(y) Working capital deficiency
The  consolidated  statement  of  financial  position  indicates  an  excess  of  current  liabilities  over  current  assets  of 
$5,348 thousand (2019: $2,040 thousand). This arises partly due to the adoption of AASB 16, whereby the right of 
use assets are treated as non-current assets, whereas a portion of the lease liabilities are treated as current liabilities. 
Net cash inflows from operating activities for the year were $12,913 thousand (2019: $10,306 thousand). Unused 
bank facilities at balance date was $16,309 thousand. Also, included in current liabilities are contract liabilities of 
$5,551 thousand (2019: $6,012 thousand), settlement of which will involve substantially lower cash outflows.
Given the above, the Directors believe that preparation of the financial report on a going concern basis is appropriate. 
2 Segment Information
Operating segments are identified on the basis of internal reports about components of the Group that are regularly 
reviewed  by  the  chief  operating  decision  maker  in  order  to  allocate  resources  to  the  segment  and  to  assess  its 
performance.
(a) Business segment information
The consolidated entity is organised into three operating divisions:
•  Business Group
•  Practice Management Group, Accountant
•  Practice Management Group, Legal
These divisions are the basis upon which the consolidated entity reports its financial information to the chief operating 
decision maker, being the Board of directors.
The principal activities of these divisions are as follows: 
• 
 Business Group - development, distribution and support of business accounting and personal financial software, 
as well as related products and services. Products sold in this division include Reckon Accounts and Reckon One.
•  Practice Management Group, Accountant - development, distribution and support of practice management, 
tax, client accounting and related software under the APS brand as well as the ReckonDocs and Reckon Elite 
products. 
•  Practice Management Group, Legal - development, distribution and support of cost recovery, scan and cloud-
based integration platforms under the nQ Zebraworks brand predominantly to the legal market.
73
Notes to the Financial Statements (continued)
2 Segment Information (continued)
Segment revenues and results
Operating revenue
Business Group
Practice Management Group, Accountant
Practice Management Group, Legal
Total revenue
2020 
$’000
2019
$’000
38,546
36,185
26,568
27,438
10,474
11,746
75,588
75,369
2020
$’000
2020
$’000
2020
$’000
2019
$’000
2019
$’000
2019
$’000
Segment results
Business Group
EBITDA1
D&A2
EBIT3
19,670
(8,010)
11,660
EBITDA1
17,430
D&A2
(8,887)
EBIT3
8,543
Practice Management Group, 
Accountant
Practice Management Group, 
Legal
14,482
(7,433)
7,049
14,194
(6,621)
7,573
1,111
(3,657) 
(2,546)
2,207
(3,426)
(1,219)
Central administration costs
(3,043)
-
(3,043)
(3,215)
-
(3,215)
32,220
(19,100)
13,120
30,616
(18,934)
11,682
Transaction costs4
Other income - Cares Act 
loan forgiveness (refer note 3)
Finance costs
Profit before income tax
Income tax expense
Profit for the year
(794)
1,210
(1,163)
12,373
(2,637)
9,736
-
-
(1,602)
10,080
(1,955)
8,125
1 EBITDA means earnings before interest tax, depreciation and amortisation.
2 D&A means depreciation and amortisation.
3 EBIT means earnings before tax and interest.
4 Transaction costs relate to merger of the Legal Group and Zebraworks.
The revenue reported above represents revenue generated from external customers. Segment profit represents the 
profit earned by each segment without allocation of central administration costs, new market expenditure, finance 
costs and income tax expense, all of which are allocated to Corporate head office. This is the measure reported to 
the chief operating decision maker for the purposes of resource allocation and assessing performance.
No single customer contributed 10% or more of Group revenue for either 2020 or 2019.
74
2 Segment Information (continued)
Assets
Liabilities
Additions to non-
current assets
Segment assets and liabilities
2020 
$’000
2019 
$’000
2020 
$’000
2019
$’000
2020 
$’000
Business Group
18,957
19,994
11,445
11,798
7,999
2019
$’000
6,753
Practice Management Group, Legal
13,362
15,706
5,027
5,969
4,014
2,983
Practice Management Group, Accountant
47,114
46,788
4,498
4,591
9,002
7,950
Corporate Division
3,610
2,932
36,695
41,992
-
-
83,044
85,420
57,665
64,350
21,014
17,686
(b) Geographical information
Australia
United States of America
Other countries (i)
Revenue from external 
customers
Non-current assets
2020 
$’000
2019
$’000
2020 
$’000
2019
$’000
58,441
56,684
61,303
60,132
8,508
8,639
9,387
9,298
7,382
5,210
6,873
5,770
75,588
75,369
73,895
72,775
(i) No other country outside of Australia and the United States of America are considered to generate revenues which are material to the group.
75
 
Notes to the Financial Statements (continued)
3 Profit for the Year
Profit before income tax includes the following items of revenue and expense:
Revenue 
Sales revenue
Subscription revenue
Other recurring revenue
Loans revenue
Other revenue
Sale of goods and rendering of services
Expenses
Product costs
Expected credit losses:
Other Entities
Depreciation of non-current assets:
Property, plant and equipment
Amortisation of non-current assets:
Leasehold improvements
Right of use assets
Intellectual property
Development costs
Total depreciation and amortisation
Foreign exchange losses/(gains)
Employee benefits expense:
Consolidated
2020
$’000
2019
$’000
64,213
60,990
1,403
370
9,602
75,588
2,616
851
10,912
75,369
8,703
9,340
525
344
985
980
382
1,172
25
16,536
19,100
95
377
1,191
25
16,361
18,934
26
Post employment benefits – defined contribution plans
2,556
2,441
Termination benefits
Equity settled share based payments
Finance costs:
Loans/overdrafts
Leases
Other
Operating lease rental expenses:
Minimum lease payments
Other income - Cares Act loan forgiveness
97
270
944
176
43
97
252
1,306
226
70
1,163
1,602
543
1,210
466
-
The Legal Group in the USA received a loan under the “CARES“ Act. This was received as part of the USA stimulus 
package to assist small businesses during the COVID-19 crisis. The loan was able to be forgiven if the use of the loan 
met certain criteria, which included retaining our USA employees. The criteria have been met and so the loan has 
been forgiven.
76
4 Revenue
Primary 
segments
2020
Product Description
Revenue 
recognition
Busines 
Group
$’000
Practice 
Management 
Accountant 
Group 
$’000
Practice 
Management 
Legal Group 
$’000
Consolidated
Group
$’000
Subscription 
revenue
Bundled licence, support, 
hosting and implementation
Over time
-
21,782
-
21,782
Licence, support and 
hosting
Over time
9,669
Licence
Point in time
23,944
Other recurring 
revenue
Support 
Over time
44
Licence
Point in time
1,359
Loan income
Interest and commission
Over time
Other revenue Membership support
Over time
370
429
Membership fees - license
Point in time
2,164
Corporate services
Point in time
Licence and implementation Point in time
-
-
Other
Point in time
567
-
-
-
-
- 
- 
-
4,512
274
-
8,818
18,487
-
-
-
-
-
-
-
1,656
-
23,944
44
1,359
370
429
2,164
4,512
1,930
567
Total revenue
2019
38,546
26,568
10,474
75,588
Subscription 
revenue
Bundled licence, support, 
hosting and implementation
Over time
-
22,356
-
22,356
Licence, support and 
hosting
Over time
7,887
Licence
Point in time
21,743
Other recurring 
revenue
Support 
Over time
123
Licence
Point in time
2,493
-
-
-
-
Loan income
Interest
Over time
851
                    -   
Other revenue Membership support
Over time
446
                    -   
Membership fees - license
Point in time
2,316
Corporate services
Point in time
Licence and implementation Point in time
-
-
Other
Point in time
326
-
4,644
438
-
9,004
16,891
-
-
-
-                                        
-                                    
-
-
2,742
-
21,743
123
2,493
851
446
2,316
4,644
3,180
326
Total revenue
36,185
27,438
11,746
75,369
77
Notes to the Financial Statements (continued)
5 Income Tax
(a) Income tax expense recognised in profit and loss
Current tax
Deferred tax
Over provided in prior years
(b) The prima facie income tax expense on pre-tax accounting profit 
reconciles to the income tax expense in the financial statements as follows:
Profit before income tax
Income tax expense calculated at 30% of profit 
Tax Effect of:
Effect of lower tax rates on overseas income
Utilisation of prior period tax losses not previously brought to account
Tax effect of non-deductible/non-taxable items:
Research and development claims
Sundry items
Over provision in prior years
Income tax expense attributable to profit
The tax rate used for the 2020 and 2019 reconciliations above is the corporate tax 
rate  of  30%  payable  by  Australian  corporate  entities  on  taxable  profits  under 
Australian tax law.
(c) Future income tax benefits not brought to account as an asset: 
Tax losses:
Revenue
Capital
78
Consolidated
2020
$’000
2019
$’000
1,961
2,034
727
(51)
3
(82)
2,637
1,955
12,373
10,080
3,712
3,024
40
-
(792)
(272)
2,688
(51)
2,637
34
(197)
(720)
(104)
2,037
(82)
1,955
-
3,106
3,106
165
3,237
3,402
6 Remuneration of Auditors
(a) Deloitte Touche Tohmatsu
During the year, the auditors of the parent entity earned the following remuneration:
Auditing and reviewing of financial reports
Tax compliance and other consulting services
(b) Other Auditors
Auditing and reviewing of financial reports
Tax compliance and other consulting services
Consolidated
2020
$
2019
$
243,000
243,149
101,150
62,150
344,150
305,299
60,155
76,677
21,536
22,927
81,691
99,604
79
Notes to the Financial Statements (continued)
7 Trade and Other Receivables
Current:
Trade receivables (i)
Allowance for Expected Credit Loss (ECL)
Other receivables
Non-current:
Trade receivables
Other receivables
(i) The ageing of past due receivables at year end is detailed as follows:
Past due 0 – 30 days
Past due 31 – 60 days
Past due 61+ days
Total
The movement in the ECL in respect of trade receivables is detailed below:
Balance at beginning of the year
Amounts written off during the year
Increase in ECL recognised in the profit and loss
Balance at end of year
80
Consolidated
2020
$’000
2019
$’000
4,213
6,821
(463)
(683)
3,750
6,138
565
466
4,315
6,604
35
10
45
106
20
126
951
186
1,013
350
1,559
2,109
2,696
3,472
683
469
(714)
(130)
494
463
344
683
7 Trade and Other Receivables (continued)
To determine the expected credit loss of trade receivables, a provision matrix is determined based on historic credit 
loss rates for each group of customers, adjusted for any material expected changes to the customers’ future credit 
risk. On that basis, the credit loss allowance as at 31 December 2020 was determined as follows:
2020
Receivables
Current
Past due 1 to 30 days
Past due 30 to 60 days
Past due over 60 days
Total receivables
Allowance based on historic credit losses
Adjustment for expected changes in credit risk1
Credit loss allowance
Business 
Group
$’000
Legal Practice 
Management 
Group
$’000
Accountant 
Practice 
Management  
Group
$’000
418 
569 
52 
1,098
999 
327 
118 
290 
Group
$’000
1,517
951 
186 
1,559
2,137 
1,734 
4,213 
100
276
376 
5
66
71 
108
355
463 
 100
 55
 16
 171
342
3
13
16  
Net carrying amount
326
1,761
1,663
3,750
1 Adjustment to reflect the expected change in the probability of default relating to customers that are over 60 days 
past due and those customers specifically identified. 
81
Notes to the Financial Statements (continued)
7 Trade and Other Receivables (continued)
2019
Receivables
Current
Past due 1 to 30 days
Past due 30 to 60 days
Past due over 60 days
Business 
Group
$’000
Legal Practice 
Management 
Group
$’000
Accountant 
Practice 
Management  
Group
$’000
Group
$’000
 360
1,842 
1,147 
3,349
 58
 37
 62
470 
157 
1,614
485 
156 
433 
1,013 
350 
2,109
Total receivables
517
4,083 
2,221 
6,821 
Allowance based on historic credit losses
Adjustment for expected changes in credit risk1
Credit loss allowance
Net carrying amount
3
9
12  
505
125
375
500 
6
165
171 
134
549
683 
3,583
2,050
6,138
1 Adjustment to reflect the expected change in the probability of default relating to customers that are over 60 days 
past due.
Trade receivables and contract assets are written off when there is no reasonable expectation of recovery. Indicators 
that there are no reasonable expectation of recovery include, amongst others, the failure of a debtor to engage in a 
repayment plan with the Group.
82
8 Other Assets
Current:
Prepayments
Other
Non current:
Prepayments
Other
Consolidated
2020
$’000
2019
$’000
1,597
1,754
32
28
1,629
1,782
47
139
186
26
233
259
83
Notes to the Financial Statements (continued)
9 Property, Plant and Equipment
Consolidated
2020
$’000
2019 
$’000
3,805
3,817
(3,092)
(2,898)
713
919
11,394
(10,185)
1,209
1,922
11,253
(9,819)
1,434
2,353
Leasehold 
Improvements 
$’000
Plant and 
Equipment 
$’000
Total
$’000
919
2
(7)
181
(382)
713
1,434
2,353
494
(50)
-
(669)
1,209
496
(57)
181
(1,051)
1,922
Leasehold Improvements
At cost
Less: Accumulated amortisation
Total leasehold improvements
Plant and equipment
At cost
Less: Accumulated depreciation
Total plant and equipment
Consolidated
Carrying amount at 1 January 2020
Additions
Effect of foreign currency exchange differences
Capitalised lease incentive reallocated
Depreciation/amortisation expense
Balance at 31 December 2020
Consolidated
Carrying amount at 1 January 2019
2,173
1,918
4,091
Additions
Effect of foreign currency exchange differences
Capitalised lease incentive reallocated
Depreciation/amortisation expense
Balance at 31 December 2019
84
240
1
(1,118)
(377)
919
289
14
-
(787)
1,434
529
15
(1,118)
(1,164)
2,353
10 Right of Use Assets/Lease liabilities
Right of use assets
At cost
Less: Accumulated amortisation
Lease liabilities
Current
Non-current
Lease liabilities maturity profile
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Consolidated Right of Use Assets 
Carrying amount at 1 January
Adoption of AASB 16
Additions
Effect of foreign currency exchange differences
Depreciation/amortisation expense
Balance at 31 December
Leases relate to office premises with lease terms of between 1 to 7 years.
Consolidated
2020
$’000
2019
$’000
11,136
11,286
(5,176)
(3,525)
5,960
7,761
1,831
4,789
6,620
1,831
1,603
1,460
1,474
252
-
1,709
6,603
8,312
1,709
1,798
1,616
1,463
1,474
252
6,620
8,312
7,761
-
-
9,339
143
(40)
225
15
(1,904)
(1,818)
5,960
7,761
85
Notes to the Financial Statements (continued)
11 Deferred Tax Assets
The balance comprises temporary differences attributable to:
Expected credit loss
Employee benefits
Other provisions
Details of unrecognised deferred tax assets can be found in Note 5(c)
Reconciliation:
Opening balance at 1 January
(Charged) / credited to profit or loss
Balance at 31 December
12 Intangibles
Intellectual property – at cost (i)
Accumulated amortisation
Development costs – at cost
Accumulated amortisation
Goodwill – at cost
(i) The intellectual property carrying amount comprises of customer contracts. 
86
Consolidated
2020
$’000
2019
$’000
4
3
43
50
94
(44)
50
6
27
61
94
103
(9)
94
14,962
14,962
(14,923)
(14,898)
39
64
174,757
154,382
(138,171)
(121,635)
36,586
32,747
29,107
29,347
65,732
62,158
12 Intangibles (continued)
Impairment test for goodwill
Goodwill is allocated to the Group’s cash generating units (CGUs) identified based on how 
the businesses are managed and reported on and taking into account the use of shared 
resources, as follows
Business Group
Accountants Group
Legal Group
Consolidated
2020
$’000
2019
$’000
730
730
25,765
25,765
2,612
2,852
29,107
29,347
The recoverable amount of a CGU is the higher of its fair value less costs of disposal or its value in use. The Group has used 
both assessment methods in the current year. In assessing impairment using value in use, the estimated future cash flows are 
discounted to their present value using a pre-tax discount rate that reflects current market assessments of the time value of 
money and the risks specific to the GCU for which the estimates of future cash flows have not been adjusted. Value in use 
calculations utilise the most recently completed approved budgets for the forthcoming year. Where a fair value less cost of 
disposal assessment has been performed, the Group has determined the fair value with reference to current and future trading 
modelling and consideration as to the fair value on an arm’s length transaction basis. At year end the Business Group and 
Accountant Group CGUs were tested for impairment using the value in use method and the Legal Group CGU through a fair 
value less cost of disposal model. No impairment write-offs have been recognised during the year.
Consolidated movements in intangibles
At 1 January 2020
Additions
Effect of foreign currency exchange differences
Amortisation charge
At 31 December 2020
At 1 January 2019
Additions
Effect of foreign currency exchange differences
Amortisation charge
At 31 December 2019
Goodwill
$’000
29,347
-
(240)
-
29,107
29,318
-
29
-
29,347
Intellectual 
Property
$’000
Development 
Costs
$’000
Total
$’000
64
-
-
(25)
39
89
-
-
(25)
64
32,747
62,158
20,375
20,375
-
  (240)
(16,536)
(16,561)
36,586
65,732
34,951
61,358
17,157
17,157
-
  29
(16,361)
(16,386)
32,747
62,158
87
Notes to the Financial Statements (continued)
13 Borrowings
Current:
Bank overdraft (i)
Non-current
Bank borrowings (i)
Consolidated
2020
$’000
2019
$’000
-
-
31,788
37,539
(i)  The  consolidated  entity  has  decreased  its  bank  facilities  to  $50  million  during  the  year  (2019  :  $60  million).  The  facility 
comprises variable rate bank overdraft facilities, loan facilities, and bank guarantee and transactional facilities. The facilities 
expire in August 2022. The facility is secured over the Australian, New Zealand and United Kingdom net assets. Reckon has 
partially hedged the bank borrowings – refer note 14.
2020
The available, used and unused components of the facility at year end is as follows: 
Available
Used
Unused
Bank 
overdraft
$’000
Loan 
facility 
$’000
Bank 
guarantee & 
transaction 
facility
$’000
2,000
46,000
-
31,788
2,000
14,212
2,000
1,903
97
The remaining contractual maturity for the facility (including both interest and 
principal) is as follows:
1-2 years
-
31,788
1,903
Weighted average interest rate
2.30%
2.87%
-
88
14 Other financial assets/(liabilities)
Current:
Loans receivable (ii)
Non-current:
Other investments
Derivative that is designated and effective as a hedging instrument carried at fair value (i)
Consolidated
2020
$’000
2019
$’000
131
1,195
-
(257)
(257)
-
24
24
(i) This balance represents an interest rate swap. To reduce the fair value risk of changing interest rates, the Group has entered 
into a pay-floating receive-fixed interest rate swap. The swap’s notional principal is $15 million and represents 47% of the bank 
borrowings outstanding at 31 December 2020. The swap reduces to $13 million in August 2021 and then matures in August 
2022. The fixed interest rate is 3.48%, and interest rate swaps are settled monthly or quarterly. Within the context of AASB 7, 
this is classified as a level 2 fair value measurement being derived from inputs, other than quoted prices included within level 1, 
that are observable for the asset or liability, either directly or indirectly.
(ii) The loan receivable is net of an expected credit loss allowance of $21 thousand (2019: $138 thousand).
15 Provisions
Current:
Employee benefits – annual leave
Employee benefits – long service leave
Consolidated
2020
$’000
2019
$’000
1,196
1,706
2,902
1,169
1,556
2,725
Non-current:
Employee benefits – long service leave
278
193
89
Notes to the Financial Statements (continued)
16 Deferred Tax Liabilities
The temporary differences are attributable to:
Expected credit loss
Employee benefits
Sales returns and volume rebates
Deferred revenue
Difference between book and tax value of non-current assets
Other provisions
Details of unrecognised deferred tax assets can be found in Note 5(c)
Reconciliation:
Opening balance at 1 January
Charged / (credited) to profit or loss
Balance at 31 December
17 Contract liabilities
The unsatisfied performance obligations are as set out below:
Subscription revenue
Other recurring revenue
Other revenue
Consolidated
2020
$’000
2019
‘$’000
(27)
(1,104)
4
(495)
7,111
(94)
(975)
(9)
(529)
8,637
(526)
(2,750)
4,963
4,280
4,280
4,286
683
(6)
4,963
4,280
Consolidated
2020
$’000
2019
‘$’000
5,385
5,805
-
166
36
171
5,551
6,012
Management expects that 100% of the transaction price allocated to the unsatisfied contracts as of the year ended 
31 December 2020, will be recognised as revenue during the year ended 31 December 2021.  
90
 
18 Parent Entity Disclosures
Financial position
Assets
Current assets
Non-current assets
Liabilities
Current liabilities
Non-current liabilities
Equity
Share capital
Share buyback reserve
Swap hedging reserve
Share based payments reserve
Acquisition of non-controlling interest reserve
Foreign currency translation reserve
Retained earnings
Financial performance
Total comprehensive income
Capital commitments for the acquisition of property, plant and equipment
Not longer than 1 year
Other
Reckon Limited assets have been used as security for the bank facilities set out in note 13.
The parent entity has no contingent liabilities.
Working capital deficiency - refer note 1(y). 
Parent
2020
$’000
2019
$’000
4,437
77,888
82,325
8,778
38,793
47,571
5,933
74,067
80,000
8,758
39,789
48,547
20,524
20,524
(42,018)
(42,018)
(257)
679
24
545
(1,657)
(1,657)
(476)
57,959
34,754
(438)
54,473
31,453
8,701
8,005
–
–
91
Notes to the Financial Statements (continued)
19 Employee Benefits
Long-term incentive plan
The long-term incentive plan presently comprises two possible methods of participation: the grant of equity under a 
performance share plan; or cash payments under a share appreciation plan. The board has discretion to make offers 
to applicable employees to participate in these plans. Performance shares offered (all in respect of the company’s 
ordinary  shares)  and/or  share  appreciation  rights  do  not  vest  before  three  years  after  their  grant  date  and  are 
conditional  on  the  participant  remaining  employed  at  vesting  date,  subject  to  board  discretion.  Vesting  is  also 
conditional upon the company achieving defined performance criteria.
From  2011  onwards  performance  shares  were  also  offered  with  longer  term  vesting  periods.  The  single  vesting 
condition is that participants must remain employed for the term required. To achieve 100% vesting employees must 
remain in employment for an effective 10 years from the date of the initial offer. Participation in this programme is no 
longer offered.
The share appreciation rights plan represents an alternative remuneration element (to offering performance shares) 
under which the board can invite relevant employees to apply for a right to receive a cash payment from the company 
equal to the amount (if any) by which the market price of the company’s shares at the date of exercise of the right 
exceeds the market price of the company’s shares at the date of grant of the right. The right may only be exercised 
if the share price at the end of the performance period is greater than at the beginning of the performance period. 
The performance criteria for the rights to vest are fixed by the board in the exercise of its discretion. At present these 
are the same as the TSR target set for performance shares to vest and the same sliding scale applies.
There are two performance criteria that must be met. The first is achievement of budgeted earnings per share growth 
(EPS) over the performance period. The second is a comparison of the company’s total shareholder return over the 
performance period measured against the change in the S&P/ASX 300 over the performance period. The criteria 
carry equal weighting. Vesting against both criteria occurs on a sliding scale. In the case of EPS 75% of entitlements 
vest if the target EPS is achieved and 100% of entitlement will vest on achievement of 110% of target EPS, on a 
sliding  scale  capped  at  100%  of  entitlement.  In  the  case  of  TSR,  75%  of  entitlements  vest  if  the  target  TSR  is 
achieved,  100%  of  entitlements  will  vest  on  achievement  of  100%  of  target  TSR,  and  a  prorata  vesting  occurs 
between 100% and 110% of target TSR capped at 110%.
No options were issued during the year (2019: Nil).
737,500 (2019: 1,860,000) senior executive rights, nil (2019: nil) appreciation rights and nil (2019: nil) performance 
shares, were issued during the year. The fair value of senior executive rights issued in 2020 was $0.61, using a model 
that adopts the Monte Carlo simulation approach. The assumptions used in this model for the tranches issued in 
2020 are: grant date share price of $0.77; expected volatility of 32.0%; dividend yield of 3.9%; and a risk-free rate of 
0.9%. The expense recognised in 2020 for the rights/performance shares was $227 thousand (2019: $29 thousand).
92
19 Employee Benefits (continued)
Set out below are summaries of performance shares and appreciation rights granted under the long-term incentive plan:
Performance Shares
Grant 
Date
Vesting 
Date
Shares 
Granted
Shares lapsed
during the year
Shares vested 
during the year
Shares available at 
the end of the year
2020
2019
2020
2019
2020
2019
Jan’13
Dec’19
296,250
-
11,000
Jan’14
Dec’20
101,250
8,250
Jan’15
Dec’21
37,500
-
-
-
-
-
-
121,500
-
-
-
-
25,625
33,875
8,250
8,250
Nil shares have been acquired for future grants
Senior Executive Rights
Grant 
Date
Expiry 
Date
Rights 
Granted
Rights lapsed
during the year
Rights vested 
during the year
Rights available at 
the end of the year 
2020
2019
2020
2019
2020
2019
Jan’16
Dec’18
1,087,500
Jan’17
Dec’19
1,135,000
-
-
135,632
290,461
Jan’19
Dec’21
860,000
25,000
12,500
Sep’19
Dec’22
1,000,000
Jan’20
Dec’22
737,500
-
-
-
-
-
-
-
-
-
222,868
106,539
-
-
-
-
-
-
-
822,500
847,500
1,000,000
1,000,000
737,500
-
Short-term incentive plan
Each annual budget fixes a pool of cash representing a total potential amount in which the relevant employees can 
share if short term performance conditions are met.
The  performance  period  for  the  short-term  incentive  plan  is  one-year.  However,  approximately  one  third  of  the 
payment will only be made if the employee remains in employment for a further one year period after the performance 
period.
The  performance  conditions  are  budgeted  targets  set  for  revenue,  EBITDA  and  earnings  per  share.  Actual 
performance is the measured on a sliding scale from 90% to 110% against the budgeted performance of the group 
to determine the extent to which incentives are paid. The incentive is paid on a sliding scale. Below 90% no incentive 
is paid. Between 90% and 110% a pro rata increase is paid, capped at 110%. There is an overlap of earnings per 
share as a performance condition for the long-term incentive and the short-term incentive.
93
 
 
Notes to the Financial Statements (continued)
20 Issued Capital
Fully Paid Ordinary Share Capital
2020
 2019
No.
$’000
No.
$’000
Balance at beginning of financial year
113,294,832
20,524 113,294,832
20,524
Dividend re-investment plan
-
-
-
-
Balance at end of financial year
113,294,832
20,524 113,294,832
20,524
Less Treasury shares
Balance at beginning of financial year
Shares purchased in current period
Lapsed shares utilised 
Shares vested 
Balance at end of financial year
-
-
-
-
-
-
-
-
-
-
358,744
-
(237,244)
(121,500)
-
812
-
(493)
(319)
-
Balance at end of financial year net of treasury shares
113,294,832
20,524 113,294,832
20,524
Fully paid ordinary shares carry one vote per share and carry the right to dividends.
Changes to the then Corporations Law abolished the authorised capital and par value concepts in relation to share 
capital from 1 July 1998. Therefore, the company does not have a limited amount of authorised capital and issued 
shares do not have a par value. 
During the year nil shares were bought back. 
No options were exercised during the year.
The Group implemented a dividend re-investment plan in 2016. 
94
 
21 Reserves
Nature and purpose of reserves
(a) Foreign currency translation reserve
Exchange differences arising on translation of the financial reports of foreign subsidiaries are taken to the foreign 
currency translation reserve, as described in note 1(f).
(b) Swap hedging reserve
The swap hedging reserve represents the cumulative gains or losses arising on changes in the fair value of hedging 
instruments entered into. These gains or losses will be reclassified to profit or loss only when the hedged transaction 
affects profit or loss.
(c) Share buyback reserve
The value of shares bought back are allocated to this reserve.
(d) Share-based payments reserve
The  share-based  payments  reserve  is  for  the  fair  value  of  options  granted  and  recognised  to  date  but  not  yet 
exercised, and treasury shares purchased and recognised to date which have not yet vested.
(e) Acquisition of non-controlling interest reserve
The  acquisition  of  non-controlling  interest  reserve  represents  an  equity  account  to  record  transactions  between 
equity holders.
22 Earnings per Share
Basic earnings per share – continuing operations
Diluted earnings per share – continuing operations
Consolidated
2020
cents
8.6
8.4
2019
cents
7.2
7.1
Weighted average number of ordinary shares used in the calculation of basic earnings 
per share
113,294,832 113,294,832
Weighted average number of ordinary shares and potential ordinary shares (in relation to 
employee performance shares) used in the calculation of diluted earnings per share
115,888,707 115,511,832
Earnings used in the calculation of earnings per share is $9,736 thousand (2019: $8,125 thousand).
23 Contingent Liabilities
There are no material contingent liabilities as at 31 December 2020 (2019: Nil).
95
Notes to the Financial Statements (continued)
24 Commitments for Expenditure
(a) Capital Expenditure Commitments
The consolidated entity has capital expenditure commitments of $nil as at 31 December 2020 (2019: $nil). 
(b) Other Commitments including Lease Commitments
Within 1 year
Later than 1 year and not longer than 5 years
Later than 5 years
Consolidated
2020
$’000
420
1,019
-
2019
$’000
436
1,400
41
1,439
1,877
25 Subsidiaries
Name of Entity
Country of Incorporation
Ownership Interest
Parent Entity
Reckon Limited 
Subsidiaries
Reckon Australia Pty Limited 
Reckon Limited Performance Share Plan Trust
Reckon New Zealand Limited 
Reckon Accountants Group Pty Limited
Reckon Holdings NZ Pty Limited
Reckon One Limited
Reckon Docs Pty Limited
nQueue Zebraworks Inc.
nQueue Pty Limited
nQueue Billback Limited
Billback Systems LLC
nQ Zebraworks LLC
Australia
Australia
Australia
New Zealand
Australia
New Zealand
United Kingdom
Australia
United States of America
Australia
United Kingdom
United States of America
United States of America
Reckon Accounts Pte Limited
Singapore
All shares held are ordinary shares.
96
2020
%
2019
%
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
100
-
100
100
100
100
100
 
 
26 Notes to the Statement of Cash Flows
(a) Reconciliation of Cash
For the purposes of the statement of cash flows, cash includes cash on hand and in banks 
and investments in money market instruments, net of outstanding bank overdrafts. Cash at 
the end of the financial year as shown in the statement of cash flows is reconciled to the 
related items in the statement of financial position as follows:
Cash (i)
Bank overdraft
(i) Cash balance is predominantly in the form of short-term money market deposits, which 
can be accessed at call.
(b) Reconciliation of Profit After Income Tax To Net Cash 
Flows From Operating Activities
Profit after income tax
Depreciation and amortisation of non-current assets
Payment for capitalised development costs 
Non-cash interest
Non-cash employee benefits expense – share based payment
Increase/(decrease) in current tax liability/asset
Increase/(decrease) in deferred tax balances
Unrealised foreign currency translation amount
(Increase)/decrease in assets net of acquisitions:
    Current receivables
    Current inventories
    Other current assets
    Non-current receivables
    Non-current other
Increase/(decrease) in liabilities net of acquisitions:
    Current trade payables
    Other current liabilities
    Other non-current liabilities
Consolidated
2020
$’000
2019
$’000
1,134
1,124
-
-
1,134
1,124
9,736
8,125
19,100
18,934
(19,495)
(16,286)
219
399
296
252
(658)
(787)
727
392
2,289
303
153
81
73
(207)
(284)
85
37
(6)
499
(4)
(189)
162
(207)
(142)
(143)
(235)
Net cash inflow from operating activities
12,913
10,306
97
Notes to the Financial Statements (continued)
26 Notes to the Statement of Cash Flows (continued)
(c) Assets and liabilities
The table below details changes in the Group’s liabilities arising from financing activities, including both cash and non-cash 
changes.  Liabilities  arising  from  financing  activities  are  those  for  which  cash  flows  were,  or  future  cash  flows  will  be, 
classified in the Group’s consolidated statement of cash flows as cash flows from financing activities.
Note
Cash
Non-cash
Borrowings
Interest rate swap fair value 
hedge or economically hedging 
financing liabilities 
Total liabilities from financing 
activities
13
14
Balance at 
1 Jan 2020
$’000
Financing cash 
flows (i)
$’000
Fair value 
adjustment
$’000
Balance at 31 
Dec 2020
$’000
37,539
(5,751)
-
31,788
(24)
-
37,515
(5,751)
281
281
257
32,045
(i) The cash flows from bank loans, and other borrowings make up the net amount of proceeds from borrowings and 
repayments of borrowings in the statement of cash flows.
Note
Cash
Non-cash
Balance at 
1 Jan 2019
$’000
Financing cash 
flows (i)
$’000
Fair value 
adjustment
$’000
Balance at 31 
Dec 2019
$’000
Borrowings
Interest rate swap fair value 
hedge or economically hedging 
financing liabilities
Total liabilities from financing 
activities
13
14
44,562
(7,023)
(64)
-
44,498
(7,023)
-
40
40
37,539
(24)
37,515
(i) The cash flows from bank loans, and other borrowings make up the net amount of proceeds from borrowings and 
repayments of borrowings in the statement of cash flows.
27 Dividends – Ordinary Shares
A fully franked final dividend for the year ended 31 December 2019 of 2 cents (2018: nil) per 
share was paid on 20 March 2020.
A fully franked interim dividend for the year ended 31 December 2020 of 3 cents (2019: 3 
cents) per share was paid on 23 September 2020.
Franking credits available for subsequent financial years based on a tax rate of 30% (2019:
30%)
98
Consolidated
2020
$’000
2,266
2019
$’000
-
3,399
3,394
5,665
3,394
4,138
4,181
28 Financial Instruments
(a) Financial Risk Management Objectives
The Board of Directors has overall responsibility for the establishment and oversight of the company and group’s 
financial management framework.
The  Board  of  Directors  oversees  how  Management  monitors  compliance  with  risk  management  policies  and 
procedures  and  reviews  the  adequacy  of  the  risk  management  framework  in  relation  to  the  risks.  The  main  risk 
arising from the company and group’s financial instruments are currency risk, credit risk, liquidity risk and cash flow 
interest rate risk.
(b) Interest Rate Risk
The group is exposed to interest rate risk on the cash held in bank deposits and on bank borrowings. Cash deposits 
of $1,134 thousand were held by the consolidated entity at the reporting date, attracting an average interest rate of 
0.22%  (2019:  0.38%).  Interest  bearing  borrowings  by  the  consolidated  entity  at  the  reporting  date  were  $31,788 
thousand (2019:$37,539 thousand). Interest rate risk is managed by maintaining an appropriate mix between fixed 
and floating rate borrowings, and by the use of interest rate swap contracts. Variable rate borrowings during the year 
attracted an average interest rate of 2.30% (2019: 4.34%) on overdraft facilities and 2.87% on loan facilities (2019: 
3.43%). If interest rates had been 50 basis points higher or lower (being the relevant volatility considered relevant by 
management) and all other variables were held constant, the group’s net profit would increase/decrease by $159 
thousand (2019: $182 thousand).
Hedging activities are evaluated to align with interest rate views and defined risk appetite, ensuring the most cost- 
effective hedging strategies are applied.
The maturity profile for the consolidated entity’s cash ($1,134 thousand) that is exposed to interest rate risk is one 
year, and interest-bearing borrowings ($31,788 thousand) that are exposed to interest rate risk, and the interest rate 
swap  is  two  years.  On  the  assumption  that  interest  bearing  borrowings  and  variable  interest  rates  remain  at  the 
current level, the annual interest costs are expected to be $912 thousand.
Further details are set out in note 12.
c) Credit Risk
Credit risk refers to the risk that a counter party will default on its contractual obligations resulting in financial loss to 
the consolidated entity. The consolidated entity has adopted the policy of only dealing with creditworthy counterparties 
and obtaining sufficient collateral or other security where appropriate, as a means of mitigating the risk of financial 
loss from defaults.
The consolidated entity does not have any significant credit risk exposure to any single counterparty or any group of 
counterparties having similar characteristics.
The  carrying  amount  of  financial  assets  recorded  in  the  financial  statements,  net  of  any  provisions  for  losses, 
represents  the  consolidated  entity’s  maximum  exposure  to  credit  risk  without  taking  account  of  the  value  of  any 
collateral or other security obtained.
The average credit period on sale of goods is 45 days. Interest is generally not charged. The group has assessed the 
expected credit loss on receivables and have used a provision matrix to measure the Group’s estimated impairment 
losses (refer note 7).
99
Notes to the Financial Statements (continued)
(d) Foreign Currency Risk
The consolidated entity includes certain subsidiaries whose functional currencies are different to the consolidated entity 
presentation currency. The main operating entities outside of Australia are based in New Zealand, United States of America 
and  the  United  Kingdom.  These  entities  transact  primarily  in  their  functional  currency  and,  aside  from  inter-group  loan 
balances,  do  not  have  significant  foreign  currency  exposures  due  to  outstanding  foreign  currency  denominated  items.    
The consolidated entity’s future reported profits could therefore be impacted by changes in rates of exchange between the 
Australian Dollar and the New Zealand Dollar, and the Australian Dollar and the US Dollar and the Australian Dollar and the 
UK Sterling.
(e) Liquidity
The Group manages liquidity risk by maintaining adequate cash reserves and banking facilities by continuously 
monitoring forecast and actual cash flows.
The credit period for the majority of goods purchased is 30 days. No interest is charged. The Group has policies in place  
to ensure payables are paid within the credit periods.
Further details are set out in notes 1 and 13.
(f) Capital risk management
The Group manages its capital to ensure that entities in the Group will be able to continue as a going concern. The capital 
structure of the Group consists of cash, other financial assets, debt and equity attributable to equity holders of the parent. 
The Board reviews the capital structure on a regular basis. Based upon this review, the Group balances its overall capital 
structure through borrowings, the payment of dividends, issues of shares, share buy-backs and returns of capital. This 
strategy remains unchanged since the prior year.
(h) Fair Value
The carrying amount of financial assets and financial liabilities recorded in the financial report approximates their respective 
fair values, determined in accordance with the accounting policies disclosed in note 1 to the financial statements.
100
29 Subsequent Events
Legal Group merger
Reckon announced in August 2020 that it would merge the Reckon Legal Group with Zebraworks Inc.
Zebraworks is a SaaS start-up building an integration platform to move legal practices to the cloud. Reckon Limited 
owns 70% of the new venture, with Zebraworks shareholders (mainly management) owning 30%. Management have 
the opportunity to progressively increase their shareholding by 15% if certain KPI’s are met by 2027.
Closing conditions were completed on 6 February 2021, and the merger has now concluded.
The three material closing conditions were:
• 
Foreign  Investment  Review  Board  approval  of  the  merger  and  related  transactions  as  may  be  required  by 
applicable law. This condition was fulfilled on 5 November 2020.
•  The  obtaining  of  necessary  approval  from  Reckon  Limited’s  lenders  to  consummate  the  merger  and  related 
transactions. This condition was fulfilled on 18 December 2020.
•  The forgiveness of a USA Paycheck Protection Program loan paid to Billback Systems LLC, a wholly owned 
subsidiary of Reckon Limited, under Coronavirus Aid, Relief, and Economic Security Act (USA) as administered 
by the USA Small Business Administration. This condition was fulfilled on 20 January 2021.
Other non-material completion conditions were fulfilled on 6 February 2021.
The conditions having been fulfilled, the parties proceeded to formal completion and implementation of the merger 
and related transactions in February 2021.
ReckonDocs Sale
Reckon Limited announced on 16 February 2021 that it had reached agreement with NowInfinity Pty Ltd (a wholly 
owned subsidiary of Class Ltd) and Class Ltd (the Class Buyer Group), to sell the assets comprising the ReckonDocs 
Business to the Class Buyer Group.
The purchase consideration is $13 million dollars.
The transaction completed on 1 March 2021 and is effective from this date.
The intended use of the funds received will be to reduce Reckon’s debt, and to provide additional development funds 
for Reckon’s “cloud first“ development strategy for small business accounting and payroll, and practice management 
for accountants and lawyers.
The ReckonDocs Business contributed revenue of $5 million and EBITDA of $3 million to the 2020 Reckon Group results.
The  ReckonDocs  Business  was  part  of  Reckon’s  Accountant  Practice  Management  Group  and  is  a  provider  of 
company formations, trust deeds and other related documents and services.
The  sale  of  this  business  will  enable  a  stronger  focus  in  Reckon’s  core  cloud  software  initiatives  with  the  added 
benefit of a tighter integration of our Accountants Group products with Class products over time.
101
Notes to the Financial Statements (continued)
30 Related Party Disclosures
(a) Key Management Personnel Remuneration
Short term benefits
Post-employment benefits
Share based payments
Consolidated   
2020
$
2019
$
2,252,413
2,372,389
93,489
92,400
279,028
163,545
2,624,930
2,628,334
The names of and positions held by the key management are set out on page 14 of the Remuneration Report. Further 
details of the remuneration of key management are disclosed in the Directors’ Report.
(b) Other Transactions with Key Management Personnel
Mr Clive Rabie acquired surplus Get Busy PLC shares from the employee share scheme (Reckon Australia Pty Ltd) in 
March 2020. This was the purchase of 154,429 shares at 63 pence per share, being the market price on 9 March 2020.
There were no transactions with Directors and other key management personnel apart from those disclosed in this note.
(c) Directors’ and Key Management Equity Holdings
Refer to the tables on pages 36 and 37 of the Remuneration Report.
31 Company Information
Reckon Limited is a listed public company limited by shares, incorporated and domiciled in Australia. Its registered 
office and principal place of business is:
• 
Level 2, 100 Pacific Highway 
North Sydney 
Sydney NSW 2060
A description of the nature of the consolidated entity’s operations and its principal activities is included in the review 
of operations and activities in the Directors’ Report, which is not part of this financial report.
The financial report was authorised for issue by the directors on 26 March 2021.
102
Additional Information as at 
23 February 2021 (Unaudited)
Corporate Governance Statement
The Reckon Limited Corporate Governance Statement is available on our website in the section titled Corporate 
Governance (https://www.reckon.com/au/investors/governance)
Twenty Largest Holders of Quoted Equity Securities
Ordinary Shareholder
HSBC CUSTODY NOMINEES (AUSTRALIA) LIMITED
J P MORGAN NOMINEES AUSTRALIA PTY LIMITED
NATIONAL NOMINEES LIMITED
GREGORY JOHN WILKINSON
DJZ INVESTMENTS PTY LTD
CITICORP NOMINEES PTY LIMITED
MR CLIVE RABIE + MRS KERRY RABIE 
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