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Regus Group Plc

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FY2002 Annual Report · Regus Group Plc
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Regus plc
Annual Report & Accounts 2002

1

Contents

Statement from the Chairman
Financial review 
Directors
Directors’ report
Corporate governance
Directors’ remuneration report
Auditors’ report 
Consolidated profit & loss account
Balance sheets
Consolidated cash flow statement
Recognised gains & losses
Accounting policies
Notes to the financial statements
Principal Group companies
Shareholder information
AGM notice
Five-year summary

2
4
9
10
12
15
20
22
23
24
25
26
32
52
54
55
60

2

Report and Accounts 2002

Chairman’s Statement

2002 was perhaps the most
challenging year in the history 
of the company. 

The economic slowdown that began 
in the United States in the first half 
of 2001 deepened during 2002 
and was exacerbated by growing
geopolitical uncertainty.

It became clear early in 2002 that Regus had over expanded

in some markets, most notably in the US and in particular on

the West Coast of the US. Fuelled by the technology boom

in the late 1990s, the West Coast economy became

overheated and when the boom came to an end in early

2001, it was the West Coast that suffered most. Regus has

around one third of its US centres on the West Coast.

In 2001, we had already cut costs by over £50 million a

year but with overall revenues continuing to fall in 2002,

we set about attacking the fixed cost base. In a number

of our key markets we sought – with some success – to re-

negotiate and re-structure our lease portfolio. Notwithstanding

this, we continued to consume cash month-on-month.

3

Accordingly, the Board took two decisive steps around the

stabilised. Global occupancy rose throughout the year and,

turn of the year:

• In December, we sold a 58% majority interest in our

successful UK business to Alchemy Partners, bringing

£25.6 million into the Group immediately and at the same

time, putting an additional £16.3 million of capital into the

including the UK, almost 60,000 customers across 51

countries now use Regus on a daily basis. This represents

an increase of 11% compared with the same period in

2001. We continue to see high levels of customer

satisfaction and it is clear that businesses, large and small,

appreciate the significant benefits of outsourcing their

UK business. Further contingent consideration payments

property requirements.

are expected from Alchemy in 2003 and 2004,

dependent on the EBITDA of the UK business.

• In January, we decided to seek creditor protection for our

US business in order to allow our American subsidiary

time to reorganise its business and return it to profitability.

Although Chapter 11 allows lessees to terminate leases in

Looking ahead, we believe we are taking the necessary

steps to secure a successful future for Regus. This includes

accounting for a number of exceptional items in 2002. As

the world’s largest provider of serviced offices, we have

efficient systems in place and our people remain committed

to delivering the very best in service to our customers

a cost effective way, our intention is to agree space

around the globe.

and/or rent reductions with as many landlords as

possible. This is important if we are to protect the 

integrity of our network. Chapter 11 has no impact on the

The transition has been a tough one and we thank our

staff, shareholders, landlords, suppliers and customers for

day-to-day running of our centres in the US and we plan

their patience and support.

to exit Chapter 11 sometime later in the year.

We continue to look for ways to address our few remaining

cash negative businesses. The largest of these, Germany, is

currently being re-structured. 

Our determined drive to attract and retain customers has

resulted in increased occupancy and prices in general have

John Matthews

Chairman

4

Report and Accounts 2002

Financial review

Introduction

Restructuring

The Group recorded an operating loss before exceptional

In 2001, the cost base was reduced by over £50 million

items of £44.3 million (2001: £19.0 million) on Group

with particular emphasis on variable costs. 

turnover of £435.6 million (2001: £512.6 million). After an

In line with continued deterioration in the wider economy

exceptional charge of £92.1 million (2001: £90.5 million)

during 2002, the Group sought ways of further 

plus a net profit on business disposals of £22.7 million the

reducing the cost base, in particular fixed costs by 

loss before interest and taxation was £113.7 million

re-negotiating and re-structuring the Group’s lease 

(2001: £109.5 million). 

portfolio. Although these bi-lateral negotiations yielded 

some success, the net improvement in cashflow proved

insufficient and, accordingly, the Board decided:

• In December 2002, to sell a 58% majority interest in the

UK business to Alchemy Partners, bringing £25.6 million

into the Group immediately and at the same time putting

an additional £16.3 million of capital into the UK business.

Further contingent consideration payments are expected

from Alchemy in 2003 and 2004, dependent on the

EBITDA of the UK business. The transaction closed on 30

December 2002. The Group consolidated the results of

the UK business for 2002 and accounted for the UK

business as an associate at 31 December 2002. The

Group recorded a profit on the sale of the UK business

of £23.0 million which excludes any deferred

Group turnover

£m

600

512.6

421.1

435.6

200.6

111.6

1998

1999

2000

2001

2002

EBITDA before exceptional items

53.0

45.1

500

400

300

200

100

0

£m

60.0

50.0

40.0

30.0

20.0

10.0

0.0

-10.0

-20.0

-30.0

-40.0

-5.8

-23.0

consideration.

12.1

• In January 2003, to seek creditor protection for the US

business in order to allow the US subsidiary time to

reorganise its business and return to profitability. Although

the filing took place after the year end, the Group has

determined that it would be prudent to make impairment

1998

1999

2000

2001

2002

provisions in respect of certain assets and to provide for

the cost of exiting from certain onerous leases.

The Group has also taken steps to address its other

remaining cash negative businesses, in particular Germany,

and similar provisions have been made in respect of those

businesses. The total provisions for onerous leases and

related closure costs and impairment of tangible assets

were £54.3 million and £36.8 million respectively.

5

Convertible Bond Issue

The £40m Convertible Bond issue was repaid in full during 2002 and no charges are outstanding with respect to this issue. 

Results of Operations

The following table sets forth the Group’s revenue, centre contribution before exceptional cost of sales of £57.0 million

(2001: £38.0 million) and workstations (i.e. weighted average number of workstations) by geographic region.

Year ended 31 December

Revenue

Contribution

Workstations

Revenue

Contribution

Workstations

2002

2001

173.3

140.1

91.7

30.5

435.6

30.5

8.9

(19.7)

2.6

22.3

(in £ millions, except workstations)

26,912

30,807

23,898

5,877

87,494

213.6

151.9 

113.7 

33.4 

512.6 

59.4 

24.9

(10.0)

3.5

77.8 

25,471

26,262

21,285 

5,473 

78,491

UK & Ireland

Rest of Europe

Americas

Rest of World

Total

The following table sets forth the Group’s revenue, centre contribution (gross profit) before exceptional items and workstations by

established vs. new centres.

Year ended 31 December

Revenue

Contribution

Workstations

Revenue

Contribution

Workstations

2002

2001

Established Centres

New Centres

Total

408.1

27.5

435.6

29.9

(7.6)

22.3

(in £ millions, except workstations)

80,469

7,025

87,494

410.8 

101.8

512.6 

103.1 

(25.3)

77.8

53,693 

24,798 

78,491 

Revenue

Revenue on a global basis decreased 15% to £435.6 million

Accordingly, REVPAW in established centres decreased

in 2002 from £512.6 million in 2001 with weighted average

from £7,650 in 2001 to £5,072 in 2002. 

workstations increasing 11% to 87,494 in 2002 from 78,491

in 2001. As a result, total revenue per available workstation

(REVPAW) decreased from £6,531 in 2001 to £4,979 in

2002. REVPOW (the total revenue per occupied workstation)

also fell by 26% during these very difficult trading conditions

(falling from £11,147 in 2001 to £8,272 in 2002).

Revenue from established centres decreased slightly to

£408.1 million in 2002 and weighted average workstations

in established centres increased 50% to 80,469. 

Revenue from new centres decreased 73% to £27.5 million

in 2002 and workstations in new centres decreased 72% to

7,025. REVPAW in new centres decreased 5% to £3,914 in

2002 from £4,105 in 2001.

Average occupied workstations increased during 2002

ending the year up 15% to 52,659 (2001: 45,986).

6

Report and Accounts 2002

Financial review continued

Available Workstations

No.

90000

24,798

7,025

80,469

Centre Contribution (Gross Profit)

Centre contribution before exceptional items on a global

basis decreased 71% from £77.8 million in 2001 to £22.3

million in 2002. 

19,392

53,693

Centre contribution before exceptional cost of sales from

established centres decreased 71% to £29.9 million in

13,005

30,941

2002. The centre contribution margin (centre contribution

16,772

7,223

9,070

1998

1999

2000

2001

2002

Established 

New

as a percentage of revenue) from established centres fell

from 25% to 7% between 2002 and 2001. Centre

contribution from new centres increased to negative 

£7.6 million in 2002 from negative £25.3 million. 

Occupied Workstations

52,659

45,986

37,497

19,386

11,065

1998

1999

2000

2001

2002

REVPAW - established centres

£

10000

9,489

Administrative Expenses

Administrative expenses before exceptional items

decreased 33% to £61.1 million in 2002. Administrative

expenses also fell as a percentage of revenue decreasing

from 18% in 2001 to 14% in 2002. Sales and marketing

costs decreased 30% to £33.8 million in 2002 (or 55% of

administrative expenses) from £48.2 million in 2001 (or

53% of administrative expenses). Regional and central

overheads decreased 37% to £27.3 million in 2002 (or 45%

of administrative expenses) from £43.0 million in 2001 (or

47% of administrative expenses).

Exceptional Items

£92.1 million exceptional items include costs relating to

onerous leases (£54.3 million), impairment of tangible

assets (£36.9 million), impairment of goodwill (£4.0 million)

and costs related to aborted business disposals (£0.7

million), offset by a business interruption insurance receipt

7,872

7,990

7,650

(£3.8 million).

Profit/(loss) on Sale of Group Undertakings

5,072

In the year, two Group undertakings were sold which

generated a £22.7 million net profit. The most significant

transaction was the sale of a 58% interest in the UK

business to Alchemy Partners, which contributed £23.0

million. In addition, the Romanian business was sold to a

1998

1999

2000

2001

2002

franchisee at a small loss of £0.3 million.

80000

70000

60000

50000

40000

30000

20000

10000

0

No.

60000

50000

40000

30000

20000

10000

0

9000

8000

7000

6000

5000

4000

3000

2000

1000

0

7

Contribution before exceptional items

adjustment was made to the balance sheet as at that date.

103.1

92.3

The impact on the tax charge for 2002 was just £0.1 million.

£m

110.0

90.0

70.0

50.0

30.0

23.0

41.7

8.0

29.9

-7.6

Established 

New

-8.6

-24.6

-25.3

1998

1999

2000

2001

2002

Overheads

29.9

26.5

20.6

17.8

% of
Revenues

10.0

-10.0

-30.0

-50.0

35

30

25

20

15

10

5

0

Liquidity and Capital Resources

Cash at bank and in hand at 31 December 2002 was £58.6

million (2001: £117.1 million) of which £29.9 million was free

cash, including the net cash impact of £15.6 million received

so far, from the sale of 58% of the UK business. 

Total indebtedness at 31 December 2002 was £11.0 million

(2001: £48.1 million), including a £5.0 million loan from

Regus UK. The Group also had outstanding finance lease

obligations at 31 December 2002 of £25.2 million (2001:

£38.0 million), of which £11.8 million is due within one year.

14.1

Operating cash inflow before exceptional items was £5.8

Sales and 
marketing

General and 
administrative

million in 2002 compared with £56.1 million in 2001.

Decreased trading levels resulted in net working capital

outflows of £9.5 million in the year.

1998

1999

2000

2001

2002

Net Interest Payable

The increase in interest payable was due primarily to the £3.5

million interest paid on Regus’ £40 million convertible bond,

which was fully repaid during 2002.

Net cash outflow before management of liquid resources

and financing for the year was £16.9 million after paying tax

of £4.1 million, interest (net) of £2.8 million, net capital

expenditure of £14.7 million and investments in joint

ventures of £0.7 million, offset by a net cash benefit of

There was also a reduced level of interest received as cash

£16.2 million from the sale of a share of the UK business

balances fell steadily over the year.

and other acquisitions and disposals.

Tax on loss on ordinary activities

Despite Regus’ overall loss making position in 2001 and

2002, Regus provided for tax liabilities in both periods

primarily because tax liabilities arose on profits arising in the

UK & Ireland and several countries within continental Europe.

By the end of December, the Group had repaid all of the 

5 percent unsecured, senior convertible debentures issued

in December 2001. No further charge will be incurred in

relation to this financing.

These taxable profits could not be offset by the tax losses

Net cash (cash at bank less total indebtedness and finance

arising in other countries where Regus operates. The majority

leases) decreased from £31.0 million at 31 December 2001

of Regus’ operating companies have tax losses available to

to £22.4 million at 31 December 2002.

carry forward against future profits. In some countries, there

are time restrictions on the carry forward of such losses. The

Group adopted FRS 19 Deferred tax during the year. The

impact of FRS 19 on the financial position of the Group at 31

December 2001 was deemed not material and so no

Maintaining adequate liquidity in the Regus Group

continues to be the Board’s highest priority. The sale of a

majority stake in the UK business and the filing under

Chapter 11 in the US are evidence of this. Based upon the

8

Report and Accounts 2002

Financial review continued

assumptions set out under Accounting Policies – Going

Funding and deposits

Concern on page 26, the directors have prepared the

Outstanding borrowings comprise office equipment

accounts on a going concern basis. In particular, the

financed through finance leases as well as specific loans

directors recognise that the outcome of Chapter 11

from certain property owners advanced on commercial

proceedings is unpredictable and the Group is reliant upon

terms. Wherever possible, these borrowings are matched

the timely receipt of substantially all of the first tranche of

to the local currency of the borrower.

Surplus funds are deposited in investment grade instruments

that carry low credit risk and which are readily realisable. 

Counter-party risk

The Group actively manages its relationships with a panel

of high-quality financial institutions. Cash assets,

borrowings and other financial instruments are distributed

according to predetermined limits approved by the Board

to control exposure to any particular institution.

Interest rate risk

The Group’s policy is to borrow and invest funds using both

fixed and floating interest rates. The Group manages

interest rate risk using forward rates or interest rate swaps

as appropriate to minimise the risk to the Group of adverse

movements in interest rates.

the deferred consideration from Alchemy. 

Treasury Management

The Group’s treasury policy seeks to ensure that adequate

financial resources are available for day-to-day operations

while managing its currency, interest rate and counter-party

credit risks. Group Treasury strategy and policy is

developed centrally, with subsidiary companies being

required to operate within a framework of controls

approved by the Board. Our policy on each of the major

areas of treasury activity is set out below.

Currency translation

The results of the Group’s foreign subsidiaries are

translated into Sterling at the average exchange rates for

the period concerned. The balance sheets of foreign

subsidiaries are translated into Sterling at the closing

exchange rates. Any gains and losses resulting from the

translation are recorded in reserves where they are

matched with the gains and losses on related borrowings,

foreign exchange contracts, currency swaps or currency

options, used to hedge the net assets of subsidiaries.

Group Treasury makes proposals to a Treasury Risk

Committee of the Board on a quarterly basis regarding the

hedging policy for overseas assets and liabilities.

Currency transaction exposures

Currency transaction exposure arises where sales and

purchases are transacted by a business unit in a currency

other than its own, local, functional currency. The majority of

the Group’s businesses, however, sell to clients and pay

suppliers in their local markets in their own functional

currencies and as a result, have limited transaction exposure. 

9

Directors

John Matthews 

Stephen Stamp

Non-executive Chairman, age 58

Group Finance Director, age 41

Appointed in 1995. He is also a director of Crest Nicholson plc

Mr Stamp joined Regus in January 2000 from Shire

(Chairman), SDL plc, Rotork plc and several private companies.

Pharmaceuticals Group plc, where he was Group Finance

A chartered accountant, he has held senior executive positions

Director. Prior to joining Shire in 1994, he was an assistant

in investment banking and in industry. He is Chairman of the

director of corporate finance at Lazard Brothers and before that

nomination committee and a member of the audit and

spent four years at KPMG London, qualifying as a chartered

remuneration committees.

accountant in 1987.

Mark Dixon

Chief Executive, age 43

Martin Robinson

Independent non-executive Director, age 40

Founder of Regus. His entrepreneurial skill and drive have

Mr Robinson was appointed as a non-executive director in August

made him a major contributor to the growth of the serviced

2002. He is currently the Chairman of Center Parcs UK and CEO of

office industry. He is a member of the nomination committee.

Center Parcs Europe, before which he was commercial director of

Rudy Lobo

Executive Director, age 47

S&N retail. He is Chairman of the remuneration committee and a

member of the audit and nomination committees.

Mr Lobo joined Regus eleven years ago and was previously

Group Finance Director. He is responsible for commercial

Roger Orf

Senior independent non-executive Director, age 50

operations and has responsibility for directing Regus’ IT and

Head of European Operations for Lone Star, a property

e-business strategy. Previously, Mr Lobo was the Group

investment company. Previously, Mr Orf made investments for

Company Secretary of Medicom International Ltd, a publisher

his own account and managed investments on behalf of Apollo

of medical journals, and a director of several of its subsidiaries.

Real Estate Advisors. Prior to 1995, Mr Orf was in charge of

Goldman Sachs’ European real estate department. He is

Chairman of the audit committee and a member of the

remuneration and nomination committees. 

Auditors

KPMG Audit Plc

8 Salisbury Square

London EC4Y 8BB

Legal advisers to the

Financial advisers

Company as to US law

NM Rothschild & Sons

Davis Polk & Wardwell

New Court

99 Gresham Street

London EC2V 7NG

St Swithin’s Lane

London EC4P 4DU

Registered office 

and headquarters

3000 Hillswood Drive

Chertsey

Surrey KT16 0RS

Website

www.regus.com

Registrars 

Capita IRG Plc

Bourne House

34 Beckenham Road

Registered number

Kent BR3 4TU

3548821

Legal advisers to the

Company as to English law

Bankers

Slaughter and May

1 Bunhill Row

London EC1Y 8YY

NatWest Bank Plc

1 Princes Street

London EC2R 8PB

Stockbrokers

Merrill Lynch International

2 King Edward Street

London EC1A 1HQ

10

Report and Accounts 2002

Director’s report

The directors present their report and the audited

a variety of ways, including electronic media, in-house

financial statements of Regus plc for the year ended 31

journals, bulletins and briefing sessions.

December 2002.

Principal activities

The Group is committed to the principle of equal

opportunity in employment, regardless of a person’s race,

The Group is engaged in the provision of fully-serviced

creed, nationality, sex, age, marital status or disability.

business centres. The Chairman’s Statement and the

Employment policies are fair, equitable and consistent with

Financial Review on pages 2 to 8 describe the principal

the skills and abilities of the employees and the needs of

activities of the Group during 2002. 

Business review and future developments

The loss on ordinary activities before taxation for the year

ended 31 December 2002 was £119.1 million (2001: loss

£110.1 million). An indication of future developments is

given in the Chairman’s statement.

Dividends

No dividend is proposed (2001: £nil).

Directors and directors’ interests

The directors who held office during the year were :

M L J Dixon

S A Stamp 

R J G Lobo

J W Matthews

R G Orf

the Group’s businesses. These policies ensure that

everyone is accorded equal opportunity for recruitment,

training and promotion. Where an employee becomes

disabled while employed by a Group company, every effort

is made to enable that person to continue in employment.

Regus held its second European Works Council (EWC)

meeting in June 2002, including all internally elected

councillors from the member states, and chaired by Mr R J

G Lobo. The agenda covered Regus’ global strategy and

key goals for 2002, Health and Safety updates, IT news,

corporate communications and HR issues such as salaries,

security and training and development. Agreed actions and

minutes were documented and circulated. A further

meeting of the EWC is planned for mid 2003.

The number of employees and their remuneration are set

out in note 5 to the financial statements.

G G Gray (resigned 30 June 2002)

A M Robinson (appointed 7 August 2002)

Political and charitable donations 

Details of the directors’ interests and shareholdings are given

in the Directors’ Remuneration report on pages 15 to 19.

In accordance with the Articles of Association, Martin

Robinson, Mark Dixon and John Matthews retire by rotation

and, being eligible, offer themselves for re-election at the

Annual General Meeting.

Employees

The Group made no political contributions and no

donations to UK charities in either 2002 or 2001. 

Payment of creditors

It is the policy of the Group to agree terms of payment for

its business transactions with its suppliers. Payment is then

made in accordance with these, subject to the terms and

conditions being met by the supplier. Trade creditor days of

the Group for the year ended 31 December 2002 were 56

It is the Group’s policy to communicate with all employees

days (2001: 48 days). The Company does not follow any

and to encourage them to take a wider interest in the affairs

code or standard on payment practice. The Company has

of their employing company and the Group. This is done in

no trade creditors.

11

Statement of directors’ responsibilities

1 The beneficiary is Maxon Investments BV. M L J Dixon owns 100%

Company law requires the directors to prepare financial

interest in Maxon (page 18).

2 The beneficiary of half of this holding is R J G Lobo (page 18).

3. Part of these shares are subject to a contract for difference with

Indigo Capital, LLC.

Auditors

Pursuant to Section 384 of the Companies Act 1985, a

resolution for the re-appointment of KPMG Audit Plc as

auditors of the Company is to be proposed at the

forthcoming Annual General Meeting.

By order of the Board 4 June 2003

T S J Regan Company Secretary

3000 Hillswood Drive

Chertsey

Surrey KT16 0RS

United Kingdom

statements for each financial year which give a true and fair

view of the state of affairs of the Company and Group and

of the profit or loss for that period. In preparing these

financial statements, the directors are required to:

• select suitable accounting policies and then apply them

consistently;

• make judgments and estimates that are reasonable and

prudent;

•  state whether applicable accounting standards have

been followed, subject to any material departures  

disclosed and explained in the financial statements; and

• prepare the financial statements on the going concern

basis unless it is inappropriate to presume that the

Company and Group will continue in business.

The directors are responsible for keeping proper accounting

records which disclose with reasonable accuracy at any

time the financial position of the Company and to enable

them to ensure that the financial statements comply with

the Companies Act 1985. They have general responsibility

for taking such steps as are reasonably open to them to

safeguard the assets of the Company and of the Group

and to prevent and detect fraud and other irregularities.

Substantial shareholdings

The Company has been notified of the following holders of

3% or more of its issued share capital for the purposes of

Section 198 of the Companies Act 1985, as at 30 May 2003:

Paramount Nominees Ltd1

365,329,286 

62.46%

HSBC Trustee (Jersey) Ltd2

23,140,000 

3.96%

Cantor Fitzgerald Europe3

92,256,000

15.77%

GNI Limited

29,365,000

5.02%

12

Report and Accounts 2002

Corporate Governance

The Board of Directors intends to maintain standards of

Board procedures are followed and that applicable rules

corporate governance in line with the Combined Code,

and regulations are complied with. All directors submit

issued by the London Stock Exchange in 1998, which sets

themselves for re-election at least every three years and

out the Principles of Good Governance and the Code of

directors appointed during the period are required to seek

Best Practice. A summary of the Company’s procedures for

re-election at the next AGM.

applying the principles and the extent to which the provisions

of the Combined Code have been applied are set out below. 

Compliance statement

The Company has complied with the provisions set out in

section 1 of the Code of Best Practice prepared by the

Committee on Corporate Governance and published in June

1998 (‘the Combined Code’) throughout the year ended 

The independent non-executive directors understand 

that the Board will not automatically recommend 

their re-election.

Board committees

The Board has a number of standing committees, which all

have written terms of reference setting out their authority

31 December 2002, with the exception of provision 

and duties:

D2 – Internal Control. The circumstances which caused this

situation and the necessary focus on other priorities in the

second half of 2002 in particular are described below.

Board composition

Audit committee – the members of this committee are 

Mr J W Matthews, Mr R G Orf (Chairman) and 

Mr A M Robinson (all independent non-executive directors). 

Prior to 1 May 2003, it was chaired by Mr J W Matthews.

The Board currently comprises three executive directors, and

The audit committee meets as required, but not less than

three independent non–executive directors, including a non-

four times a year. Its responsibilities, in addition to those

executive chairman. Dr. G G Gray resigned as independent

referred to under Internal Control, include a critical review of

non-executive Chairman on 30 June 2002 and was

the annual and interim financial statements (including the

succeeded as Chairman by Mr J W Matthews. Mr R G Orf

Board’s statement on internal control in the annual report)

succeeded Mr J W Matthews as senior independent 

prior to their submission to the Board for approval, when a

non-executive director. Mr A M Robinson joined the Board

report from the committee is also given. The committee

on 7 August 2003 as an independent non-executive director.

also reviews the scope and results of the external audit and

The Board schedules six meetings each year, but arranges to

its cost effectiveness and the independence and objectivity

meet at other times, as appropriate. It has a formal schedule

of the auditors. Although other directors, including the

of matters specifically reserved for its decision and approval.

Group Finance Director, attend audit committee meetings,

The Board is supplied with appropriate and timely information

the committee can meet for private discussions with the

to enable it to discharge its duties and requests additional

information or variations to regular reporting as it requires. A

internal and external auditors. 

procedure exists for directors to seek independent

Nomination committee – the members of this committee

professional advice at the Company’s expense in the

are Mr J W Matthews (Chairman), Mr R G Orf and Mr A

furtherance of their duties, if necessary. In addition,

M Robinson (all independent non-executive directors),

appropriate training is made available for all new directors to

and Mr M L J Dixon. The committee meets as required.

assist them in the discharge of their responsibilities. All

Its responsibilities include reviewing the Board structure,

directors have access to the advice and services of the

size and composition, nominating candidates to the

Company Secretary, who is responsible for ensuring that

Board to fill Board vacancies when they arise and

13

recommending directors who are retiring by rotation to be

The control framework and key procedures in place

put forward for re-election. 

throughout the year ended 31 December 2002 comprise

Remuneration committee – the members of this committee

the following:

are Mr J W Matthews, Mr R G Orf and Mr A M Robinson

• The executive directors (‘the Group executive’) normally

(Chairman) (all independent non-executive directors) and 

meet monthly together with certain other senior

Mr M L J Dixon. A statement setting out the role and

executives to consider Group financial performance,

responsibility of this committee and the Group’s

business development and Group management issues.

remuneration policy is shown on page 15.

Directors of key operating companies meet regularly to

Going Concern

manage their respective businesses.

The directors continue to adopt the going concern basis in

• Major business risks and their financial implications are

preparing the financial statements. In determining that a

appraised by the responsible executives as a part of the

going concern basis is appropriate, the Directors have made

budget process and these are endorsed by regional

four key assumptions which are set out in the accounting

management. Key risks are reported to the Board and the

policies on pages 26 to 28.

audit committee. The appropriateness of controls is

Internal control

The Board acknowledges its overall responsibility for the

considered by the executives, having regard to cost/benefit,

materiality and the likelihood of risks crystallising.

Group’s system of internal control and for reviewing the

• Country and regional budgets, containing financial and

effectiveness of that system on a timely basis. The internal

operating targets, capital expenditure proposals and

control processes have been designed to identify, evaluate

performance indicators, are reviewed by the Group

and manage the key risks that the Group encounters in

executive and must support regional business strategies. 

pursuing its objectives. Internal control processes within the

Regus Group encompass all controls, including financial,

operational and compliance controls and risk management.

However, such a system is designed to manage rather than

eliminate the risk of failure to achieve business objectives,

and can only provide reasonable and not absolute

assurance against material misstatement.

• Monthly reports on Group and regional performances are

provided to the Group executive. Quarterly summaries and

forecasts are presented to the Board and discussed at

Board meetings. Performance against both budgets and

objectives are reviewed with regional management, as are

forecasts and material sensitivities. The Board regularly

receives reports from key executives and functional heads

The Board conducts regular reviews of the Group’s

covering areas such as forecasts, business development,

strategic direction. Country and regional strategic

strategic planning, legal and corporate matters.

objectives, quarterly plans and performance targets for

2003 have been set by the executive directors and are

regularly reviewed by the main Board in the context of the

Group’s overall objectives. 

• There is a Group-wide policy governing appraisal and

approval of investment expenditure and asset disposals.

Post investment reviews are undertaken.

• Other key policies and control procedures (including finance,

operations, and health and safety) having Group-wide

application are available to all staff on web-based systems. 

14

Report and Accounts 2002

Corporate Governance continued

The Group’s internal audit remit is to report to management

• From the third quarter of 2001 through mid 2002 there

on the Group’s worldwide operations. Its budget,

was an embedded system of reporting the effectiveness

programme of work and its findings, including any material

of key financial, operational and compliance controls.

control issues and resultant actions, are reviewed by the

This is a comprehensive self-assessment system built up

audit committee. However most of the available resource

from centre-level using the Group’s intranet. Results and

within the internal audit department in the second half of

action plans are then reviewed by senior management

the year was deployed in helping with the relocation of the

and summarised for the Board;

UK accounting function in mid year.

• A multi-disciplinary Group Risk forum, chaired by the

To underpin the effectiveness of controls, it is the Group’s

Company Secretary, generally reports to the Board on a

policy to recruit and develop appropriately skilled management

quarterly basis. Although this lapsed in the second

and staff of high calibre and integrity. High standards of

quarter of 2002, the forum’s mandate is to consider all

business ethics and compliance with laws, regulations and

aspects of risk identification and management and its

internal policies are demanded from staff at all levels.

reports represent a key feature of the process by which

As noted in the Chairman’s Statement on pages 2 and 3,

2002 was a difficult year for the Group. Adverse trading

the Board assesses the overall effectiveness of the

Group’s system of internal control.

conditions required the Group to undertake extensive cost-

Communications with shareholders

cutting measures. This inevitably had an impact on the

The Company has a policy of maintaining an active dialogue

integrity of the system of internal control. Nevertheless the

with shareholders. Group financial reports and

following key mechanisms were available to the Board at

announcements are accessible via the Group’s internet site.

various times during the year in the conduct of its review of

Insofar as securities laws and other applicable requirements

internal controls: 

allow, the Company corresponds on a range of subjects

with its individual shareholders who also have an opportunity

to question the Board, as well as the chairman of the 

audit and remuneration committees, at the Annual 

General Meeting.

• An ongoing process, through Board meetings, senior

management meetings and divisional reviews as well as

other management meetings, for the formal identification

of significant operational risks and mitigating control

processes;

• The Treasury Risk Committee comprising the Group

Finance Director, Company Secretary and Group

Treasurer, which meets to consider the specific risks

associated with treasury transactions, including the

approval of all transactions in financial derivatives;

15

Directors’ Remuneration Report

Introduction

There was no change in any of the employment terms of

This remuneration report sets out the company’s policy on

any of the executive directors during 2002 or subsequently

the remuneration of executive and non-executive directors

(until 4 June 2003). As regards the fees of the independent

together with details of directors’ remuneration packages

non-executive directors, Mr J W Matthews’ fee was

and service contracts. This report will be put to a vote of

increased from £25,000 to £90,000 per annum from 1 July

the Company’s shareholders at the Annual General Meeting

2002, on his appointment as Chairman. In addition, it was

on 9 July 2003.

The following information is not subject to audit:

The remuneration committee

agreed by the Board that, on his appointment, 

Mr A M Robinson receive a fee of £25,000 per annum. 

The committee has used no external consultant or 

expert in its deliberations.

The remuneration committee is chaired by Mr A M

Remuneration policy 

Robinson, its other members are Mr M L J Dixon, Mr R G

Orf and Mr J W Matthews. Prior to 1 May 2003, it was

chaired by Mr J W Matthews. All members of this

Remuneration policy for executive directors centres on

ensuring that remuneration packages are sufficiently

competitive to attract, retain and motivate the right calibre

committee are independent non-executive directors, other

of executive directors. Incentive payments are conditional

than the Group Chief Executive. Other directors may be

upon demanding performance criteria so as to align

invited to attend some meetings of the committee in an

incentive awards paid to directors directly with the interest

advisory capacity as the committee considers appropriate.

of shareholders. If appropriate the remuneration committee

The committee will consider all material elements of

would use the services of external consultants to help it

remuneration policy, remuneration and incentives of

agree packages reflecting the remuneration policy. The

executive directors and senior management, with reference

constituent parts of those packages are set out in the

to independent remuneration research and professional

following paragraphs. 

advice, in accordance with the Combined Code on

Corporate Governance, and will make recommendations to

the Board of Directors on the framework for executive

remuneration and its cost. The Board of Directors is then

responsible for implementing the recommendations and

agreeing the remuneration package of individual directors.

Non-executive directors are remunerated with fees, set at a

level which will attract individuals with necessary experience

and ability. The remuneration committee does not believe

that it is appropriate to reward independent non-executive

directors with options or other share-based incentives.

Directors are not permitted, under Regus’ Articles of

Basic salary and benefits

Association, to vote on their own terms and conditions of

Salaries are reviewed annually and determined by the

remuneration. The committee does not make

committee, taking into account the performance of the

recommendations on the remuneration of non-executive

individual directors over the previous 12 months and the

directors, which is a matter solely for the full Board. The

pay and employment conditions elsewhere in the Group.

members of the remuneration committee attend the

Any increases in basic salary are effective from 1 January in

Company’s Annual General Meeting and are available to

each year. For 2003, the remuneration committee has

answer shareholders’ questions about directors’ remuneration. 

recommended that salary levels of each of the executive

directors remain at the amounts agreed with each in 2000.

16

Report and Accounts 2002

Directors’ Remuneration Report continued

The remuneration table included within this report also

The main benefits to executive directors, who contribute a

shows benefits received. The main benefits relate to the

percentage of their gross salaries to the scheme, are: 

provision of company cars and/or fuel for private cars and

the provision of private medical insurance for the director

and their immediate family.

Annual performance bonus

Under the annual bonus scheme the executive directors are

entitled to an annual bonus of up to 40% of their basic salary,

which is payable provided the budget targets for the relevant

financial year are achieved. No bonuses are payable for 2002.

Long-term incentive plan

Other than share options, the executive directors do not

participate in any of the long-term incentive plans offered to

senior management. 

Share options

The Group believes that share ownership by employees,

including the executive directors, strengthens the link

between their personal interests and those of ordinary

shareholders. Regus has established a number of employee

share plans, including the Regus Global Share Plan and the

Regus International Sharesave Plan. No additional option

grants were made to any director during 2002.

During 1999, the Group established the Regus Employee

Trust. The Trust is a discretionary trust for the benefit of

employees, including executive directors. The Trust may

• A pension, based on the value of fund built up from

personal contributions, at any age between 50 and 

the normal pension age of 65;

• A tax-free cash sum, payable when taking the benefits;

• Life assurance cover based on the level of contributions

with the opportunity to purchase additional cover, subject

to Inland Revenue limit of 5% of net relevant earnings; and 

• Pension to spouse payable on death.

All executive directors are subject to the Inland Revenue

cap on the amount of salary which may be treated as

pensionable. 

Total shareholder return performance

The following graph illustrates the Company’s total

shareholder return since flotation in 2000 relative to the

FTSE 250 Index, in accordance with paragraph 4 of the

Director’s Remuneration Report Regulations 2002.

The Company was a member of the FTSE 250 Index at the

time of flotation and the performance awards under the

share option schemes are linked to that index. Accordingly

this is considered to be the most appropriate broad equity

market index for the purpose of measuring the Company’s

relative performance. 

issue shares to the Group’s employees (including directors) at

Value (£)

120

the discretion of the Company. The Trust has purchased

some of the shares in the Company which would be required

if participants were entitled to exercise options under the

share option plans.

Pensions

The executive directors participate in the Company’s Money

Purchase (Personal Pension) Scheme. The Company

matches employee contributions up to a maximum of 10%

of basic salary. 

100

80

60

40

20

0

31 December 2000

31 December 2001

31 December 2002

FTSE250

Regus Plc

This graph looks at the value, by the end of 2002, of £100

invested in Regus on 31 December 2000 compared with

that of £100 invested in the FTSE 250 Index. 

120

100

80

60

40

20

0

17

Service contracts

Mr J W Matthews, Mr R G Orf and Mr A M Robinson, as

The Company has adopted the following policy on directors’

non-executive directors, have entered into letters of

service contracts:

appointment dated 26 October 1999 (replaced by a letter

(i) executive directors and the Company are each required to

give 12 months’ notice of termination (there being no fixed term);

(ii) non-executive directors enter into 3 year appointment

letters, which may be terminated by the director or the

Company on 6 months’ notice.

The Company’s policy is that payments on termination

of appointment as Non-Executive Chairman dated 

1 July 2002), 29 August 2000 (as amended by a letter of

amendment dated 28 November 2002) and 7 August 2002

(as amended by a letter of amendment dated 28 November

2002) respectively. These arrangements are for three years,

terminable on six months’ notice (three months’ in the case

of Mr R G Orf) by the Company or the directors. There are

no provisions for compensation for loss of office other than

should be restricted to the value of remuneration for the

payment of any outstanding fees.

notice period.

On 1 July 2000 Mr M L J Dixon, Mr R J G Lobo and Mr S A

Remuneration Report is subject to audit: 

The following information within the Directors’

Stamp entered into full-time rolling service agreements with

Regus Management Limited. These are terminable by either

party giving not less than 12 months’ notice to the other

party or automatically on the respective directors reaching

the age of 65. There are no provisions for compensation for

loss of office other than payment of any outstanding salary. 

Directors’ remuneration table

Salary/

fees

£’000

125.0

150.0

145.0

–

–

28.1

9.1

7.5

464.7

Bonus

£’000

Benefits

£’000

–

–

–

–

–

–

–

–

27.7

9.8

11.6

–

–

–

–

–

49.1

Total

Total

Pension

scheme

Pension

scheme

remuneration

remuneration

contributions

contributions

2002

£’000

152.7

159.8

156.6

–

–

28.1

9.1

7.5

513.8

2001

£’000

228.6

109.3

160.5

37.5

6.3

14.6

5.0

–

561.8

2002

£’000

27.6

13.0

11.6

–

–

–

–

–

2001

£’000

22.7

12.5

11.6

–

–

–

–

–

52.2

46.8

Executive

Mark Dixon

Stephen Stamp

Rudy Lobo

Non-executive

George Gray*

Robert Kuijpers*

John Matthews

Roger Orf

Martin Robinson

* Former director

18

Report and Accounts 2002

Directors’ Remuneration Report continued

During 2002, the following contractual emoluments were irrevocably waived by the directors:

Director

Mark Dixon

Stephen Stamp

Rudy Lobo

John Matthews

Roger Orf

Martin Robinson

George Gray*

* Former Director

Directors’ shareholdings

Mark Dixon**

Rudy Lobo

Stephen Stamp

John Matthews

Martin Robinson

Roger Orf

Amount Waived (£)

270,000

35,000

20,000

29,375

5,937

2,490

40,000

Ordinary shares

Ordinary shares

Beneficial holdings

Beneficial holdings

31 December 2002

31 December 2001

365,329,286

364,329,286

38,462

384,615

359,724

–

300,000

38,462

384,615

359,724

–

300,000

**  Mr Dixon’s beneficial ownership of shares is calculated by attributing to him all shares owned by Maxon Investments BV, an entity in which Mr Dixon holds 100% of

the share capital. 

Directors’ share options

Option 

31 December

during

during

31 December

Exercise

Granted

Lapsed

Date from

which

type

2001

2002

2002

2002

price

exercisable

Rudy Lobo

Stephen Stamp

A

B

C

D

E

B

C

E

266,179

94,501

189,002

11,570,000

4,003

128,866

2,661,337

4,003

–

–

–

–

–

–

–

–

–

–

–

–

4,003

–

–

–

266,179

94,501

189,002

11,570,000

–

128,866

2,661,337

4,003

5.0p

145.5p

145.5p

0.375p

242.0p

145.5p

145.5p

242.0p

1/1/03

7/1/03

7/1/03

31/12/03

1/1/04

7/1/03

7/1/03

1/1/04

Expiry

date

31/12/09

31/12/09

31/12/09

–

1/7/04

7/1/10

7/1/10

1/7/04

A Awarded under the Regus Team Member Share Plan for nil consideration. 

B Awarded under the Regus Team Member Share Plan for nil consideration.

C Awarded under the Regus Team Member Share Plan for nil consideration.

D Awarded to Mr Lobo by Maxon pursuant to an agreement dated 17 September 1999 recording the terms of an agreement entered into on 11 November 1992
between Mr Lobo and Maxon, as amended on 30 June 2000. These shares are currently held by HSBC Trustees (Jersey) Limited and will not be capable of
exercise before 31 December 2003 other than in defined circumstances (which include the discretion of Maxon). The shares subject to the option are transferable
to Mr Lobo upon payment to Maxon of an exercise price of £45,000, which is equivalent to the market value of the relevant shares at the time the parties entered
into the option arrangements.

E

Awarded under the Regus International Sharesave Plan, the maximum monthly contribution for which may not exceed the amount permitted by the Income and
Corporation Taxes Act 1988.

19

Summary particulars of the Group’s share option schemes

The performance target was missed entirely on 1 January

are given in note 22 to the Financial Statements.

2003 and therefore that part of Mr S A Stamp’s options

All options were granted at the then prevailing market price,

save for the grant of 11,570,000 options to Mr Lobo,

since lapsed (42,995 shares).

exercisable on the first vesting date (7 January 2003) have

referred to in note D above.

C The performance target requires the share price of the

The market price of the shares at 31 December 2002 was

10.25p and the range during 2002 was 3.25p to 57.75p.

None of the directors had a beneficial interest in any contract

of significance in relation to the business of the Company or

its subsidiaries at any time during the financial year.

Performance conditions

The above table shows the share options and interests

under long-term incentive schemes held by directors of the

Company. The exercise of these options and the vesting of

these interests are both subject to the achievement of

performance conditions as follows:

Option type

A No performance targets are applicable to this grant.

It was designed to reward long service within the Group

in the period up to flotation in October 2000.

B No performance targets are applicable to Mr R J G

Lobo’s grant. The grant was made to him at the same

time and using the same formula as all other employees

of the Group. No performance targets were applied to this

Group-wide grant.

Mr S A Stamp’s grant is subject to a performance target

linked to the market capitalisation of the Company on the

Company to outperform the FTSE-250 by 30%, 40% or

50%, depending on the date of exercise.

In addition, Mr S A Stamp has additional performance

targets linked to the market capitalisation of the

Company on the relevant vesting date. Unless the

market capitalisation of the company exceeds £1,000

million, none of these options will be exercisable; for all of

them to be exercisable, the market capitalisation of the

Company would have to exceed £6,000 million, on each

of 1 January 2003, 2004 and 2005, being the respective

performance measurement dates of the options.

The performance target was missed entirely on

1 January 2003 and therefore that part of Mr S A

Stamp’s options exercisable on the first vesting date

(7 January 2003) have since lapsed (887,112 shares).

D No performance targets are applicable to this grant which

was made pursuant to an agreement made in 1992.

It was not appropriate to include performance targets,

given the size of the Group at that time.

E This is an Inland-Revenue approved SAYE scheme to

which no performance targets apply.

Approved by the board of directors on 4 June 2003 and

relevant vesting date. Unless the market capitalisation of

signed on its behalf by:

the company exceeds £1,000 million, none of these

options will be exercisable; for all of them to be

exercisable, the market capitalisation of the Company

would have to exceed £6,000 million, on each of 

1 January 2003, 2004 and 2005, being the respective

performance measurement dates of the options.

Mark Dixon

Chief Executive

Stephen Stamp

Group Finance Director

20

Report and Accounts 2002

Independent Auditors’ report to the members of Regus Plc

We have audited the financial statements on pages 22 to 51.

Services Authority, and we report if it does not. We are 

We have also audited the information in the directors’

not required to consider whether the Board’s 

remuneration report that is described as having been audited. 

statement on internal control cover all risks and controls, 

This report is made solely to the company’s members, as a

body, in accordance with section 235 of the Companies Act

1985. Our audit work has been undertaken so that we might

or form an opinion on the effectiveness of the Group’s

corporate governance procedures or its risk and 

control procedures.

state to the company’s members those matters we are

We read the information contained in the annual report,

required to state to them in an auditor’s report and for no

including the corporate governance statement and the

other purpose. To the fullest extent permitted by law, we do

audited part of the directors’ remuneration report, and

not accept or assume responsibility to anyone other than the

consider whether it is consistent with the audited financial

company and the company’s members as a body, for our

statements. We consider the implications for our report if

audit work, for this report, or for the opinions we have formed. 

we become aware of any apparent misstatements or

Respective responsibilities of directors and auditors

The directors are responsible for preparing the annual report

Basis of audit opinion

material inconsistencies with the financial statements.

and the directors’ remuneration report. As described on

We conducted our audit in accordance with Auditing

page 11 this includes responsibility for preparing the financial

Standards issued by the Auditing Practices Board. An audit

statements in accordance with applicable United Kingdom

includes examination, on a test basis, of evidence relevant

law and accounting standards. Our responsibilities, as

to the amounts and disclosures in the financial statements

independent auditors, are established in the United Kingdom

and the part of the directors’ remuneration report to be

by statute, the Auditing Practices Board, the Listing 

audited. It also includes an assessment of the significant

Rules of the UK Listing Authority and by our profession’s

estimates and judgements made by the directors in the

ethical guidance. 

preparation of the financial statements, and of whether the

We report to you our opinion as to whether the financial

accounting policies are appropriate to the Group’s

circumstances, consistently applied and adequately

statements give a true and fair view and whether the financial

statements and the part of the directors’ remuneration report

disclosed. 

to be audited have been properly prepared in accordance

We planned and performed our audit so as to obtain all the

with the Companies Act 1985. We also report to you if, in our

information and explanations which we considered

opinion, the directors’ report is not consistent with the

necessary in order to provide us with sufficient evidence to

financial statements, if the Company has not kept proper

give reasonable assurance that the financial statements are

accounting records, if we have not received all the information

free from material misstatement, whether caused by fraud,

and explanations we require for our audit, or if information

other irregularity or error. In forming our opinion we also

specified by law regarding directors’ remuneration and

evaluated the overall adequacy of the presentation of

transactions with the Group is not disclosed. 

information in the financial statements and the part of the

We review whether the statement on page 12 reflects the

directors’ remuneration report to be audited.

company’s compliance with the seven provisions of the

In forming our opinion, we have considered the adequacy of

Combined Code specified for our review by the Financial

the disclosure in the Accounting Policies Note on pages 26

21

to 28 concerning the uncertainties over the future funding

of the Group which is dependent upon :

• A Plan of Reorganisation acceptable to Regus being

approved by US creditors and the US courts. A Plan of

Reorganisation acceptable to Regus is one which will

enable Regus US to achieve net cash generation within a

reasonably short timeframe and will result in a payment

profile of claims which can be met out of future

cashflows of the Group;

• Regus’ German business also being successfully

restructured so as to achieve cash break-even within a

reasonably short timeframe;

• Regus receiving all or substantially all of the first tranche

of the deferred consideration receivable from Alchemy in

respect of the sale of a majority stake in the UK business

on a timely basis; and

• There being no significant deterioration in current trading.

In view of the significance of these uncertainties, we

consider that the basis of preparation note within the

Accounting Policies Note on pages 26 to 28 should be

brought to your attention but our opinion is not qualified in

this respect.

Opinion

In our opinion:

• the financial statements give a true and fair view of the

state of affairs of the company and the Group as at 31

December 2002 and of the loss of the Group for the year

then ended, and;

• the financial statements and the part of the directors’

remuneration report to be audited have been properly

prepared in accordance with the Companies Act 1985.

KPMG Audit Plc

4 June 2003

Chartered Accountants, Registered Auditor

22

Report and Accounts 2002

Consolidated profit and loss account
for the year ended 31 December 2002

Turnover (including share of joint ventures)

Less: share of turnover of joint ventures

Group Turnover

Cost of sales (centre costs) before exceptional items

Exceptional cost of sales

Cost of sales (centre costs) after exceptional items

Gross (loss)/profit (centre contribution)

Administration expenses before exceptional items

Exceptional administration expenses

Administration expenses after exceptional items

Group operating loss

Share of operating loss in joint ventures

Total operating loss: Group and share of joint ventures

Profit on sale of group undertakings

Loss on ordinary activities before interest

Net interest payable and other similar charges

Loss on ordinary activities before tax

Tax on loss on ordinary activities

Loss on ordinary activities after tax

Equity minority interests

Retained loss for the financial year

Loss per ordinary share:

Basic and diluted (p)

Basic and diluted before exceptional items & business disposals (p)

All results arose from continuing operations.

Note

1

1

3(a)

1

3(a)

1

1

1

3(b)

6

2

7

19

8

31 Dec 2002

31 Dec 2001

£’000

445,407

(9,803)

435,604

(413,339)

(56,972)

(470,311)

(34,707)

(61,076)

(35,096)

(96,172)

(130,879)

(5,497)

(136,376)

22,716

(113,660)

(5,404)

(119,064)

(5,480)

(124,544)

1,145

(123,399)

(21.9)

(9.6)

£’000

524,622

(11,989)

512,633

(434,787)

(37,955)

(472,742)

39,891

(91,255)

(52,591)

(143,846)

(103,955)

(5,572)

(109,527)

–

(109,527)

(554)

(110,081)

(10,090)

(120,171)

1,933

(118,238)

(21.0)

(5.2)

23

Balance sheets
as at 31 December 2002

Fixed assets

Intangible assets

Tangible assets

Investments

Investments in subsidiaries

Investment in own shares

Investment in associates

Other investments

Interest in joint ventures:

Share of gross assets

Share of gross liabilities

Current assets

Stock

Debtors: amounts falling due after more than one year

Debtors: amounts falling due within one year

Cash at bank and in hand

Group

Group

Company

Company

31 Dec 2002

31 Dec 2001

31 Dec 2002

31 Dec 2001

Note

£’000

£’000

£’000

£’000

9

10

11

11

11

11

11

12

12

–

4,307

93,772

242,299

–

3,805

12,458

29

–

–

–

–

3,805

–

33

15,656

(14,562)

1,094

110,064

251,538

293

–

59,025

58,610

117,928

392

3,000

114,288

117,074

234,754

–

–

1

–

–

–

–

–

–

1

–

–

–

5,631

–

–

–

–

–

–

5,631

–

62,598

274,235

734

13,794

77,126

256

69,985

344,476

Creditors: amounts falling due within one year

13

(177,963)

(344,392)

(11,842)

(52,933)

Net current (liabilities)/assets

Total assets less current liabilities

Creditors: amounts falling due after more than one year

Provisions for deficit on joint ventures

Share of gross assets

Share of gross liabilities

Provisions for liabilities and charges

Net (liabilities)/assets

Capital and reserves

Called-up share capital

Share premium account

Other reserves

Profit and loss account

Equity shareholders’ (deficit)/ funds

Equity minority interests

14

11

16

17

18

19

19

(60,035)

(109,638)

50,029

(19,796)

141,900

(24,806)

65,284

65,285

291,543

297,174

–

–

–

–

–

–

–

(28,302)

88,792

(10,057)

55,228

29,106

279,765

4,056

29,110

279,765

55,767

8,630

(10,253)

(1,623)

(57,242)

(28,632)

29,110

279,765

6,508

(343,775)

(224,482)

(309,414)

(28,392)

(240)

(28,632)

88,445

347

88,792

55,228

–

55,228

297,174

–

–

–

–

–

297,174

29,106

279,765

8,948

(20,645)

297,174

–

The financial statements on pages 22 to 51 were approved by the Board of Directors on 4 June 2003 and were signed on its behalf by:

Mark Dixon 

Chief Executive

Stephen Stamp

Group Finance Director

24

Report and Accounts 2002

Consolidated cash flow statement
for the year ended 31 December 2002

31 Dec 2002

31 Dec 2001

Note

£’000

£’000

Cash (outflow)/inflow from continuing operating activities

Net cash inflow before exceptional items

Outflow related to exceptional items

Net cash (outflow)/inflow from continuing operating activities

20(a)

Returns on investments and servicing of finance

Interest received

Interest paid

Interest paid on finance leases

Taxation

Tax paid

Capital expenditure and financial investment

Purchase of tangible fixed assets

Sale of tangible fixed assets

Purchase of investments

Acquisitions and disposals

Sale/(purchase) of subsidiary undertakings

Investment in joint ventures

Cash outflow before management of liquid resources and financing

Management of liquid resources

Financing 

Increase/(decrease) in cash in the year

20(b)

20(b)

20(c)&(d)

5,820

(16,603)

(10,783)

1,901

(2,051)

(2,637)

(2,787)

(4,077)

(4,077)

56,140

(12,144)

43,996

3,906

(252)

(3,351)

303

(6,275)

(6,275)

(15,274)

(105,633)

557

–

3,052

(26)

(14,717)

(102,607)

16,236

(743)

15,493

(16,871)

55,426

(32,276)

6,279

(5,712)

(5,631)

(11,343)

(75,926)

45,643

22,714

(7,569)

25

Consolidated statement of total recognised gains and losses 
for the year ended 31 December 2002

Loss for the financial year

Exchange differences 

Total recognised gains and losses for the year

31 Dec 2002

31 Dec 2001

£’000

(123,399)

4,108

(119,291)

£’000

(118,238)

197

(118,041)

Reconciliation of movements in shareholders’ (deficit)/funds

Loss for the financial year

Net proceeds of ordinary shares issued

Exchange differences

Reclassification of fair value of warrants to non distributable reserves

Decrease in shareholders’ funds

Shareholders’ funds at 1 January

Shareholders’ (deficit)/funds at 31 December

31 Dec 2002

31 Dec 2001

£’000

(123,399)

4

4,108

2,450

(116,837)

88,445

(28,392)

£’000

(118,238)

3,396

197

–

(114,645)

203,090

88,445

26

Report and Accounts 2002

Accounting policies

Description of business

million. In 2002, Regus UK was the largest cash generative

Regus plc (the “Company”) and its consolidated subsidiaries

business although, following its sale in December 2002, the

(the “Group”) are engaged in the provision of fully serviced

Group no longer has access to these cash flows. The

business centres offering clients a mix of workstations,

remainder of the Regus Group, comprises a mixture of

conference rooms and related support services. The Group

cash positive and cash negative businesses, the most cash

operates an international network of business centres and is

negative of which are the US and German businesses.

divided into four geographic regions, UK & Ireland, Rest of

Europe, Americas and Rest of World. Maxon Investments

BV (“Maxon”) is the ultimate parent company and Mr M L J

Dixon, the Chief Executive of the Company, has an effective

controlling interest in the equity shares of the Company 

via Maxon.

Basis of preparation

United States of America

In the year ended 31 December 2002, Regus’ US business

recorded an operating loss before exceptional items of

£35.5 million. Regus had invested significantly in new

centres on the West Coast of the US in response to

demand from technology companies in particular. As the

general economic downturn took effect, which was felt

The consolidated financial statements have been prepared

most acutely in the technology sector, losses in Regus’ US

in accordance with applicable accounting standards and in

business widened as demand for serviced offices fell.

conformity with accounting principles generally accepted in

Throughout most of 2002, Regus sought to restructure the

the United Kingdom (“UK GAAP”), under the historical cost

terms of its leases and related guarantees through bilateral

convention.

negotiation with US landlords with the objective of bringing

The preparation of the financial statements in conformity

Regus US to cash break-even or better.

with UK GAAP requires management to make estimates

Despite substantial progress towards a negotiated

and assumptions that reflect the reported amounts of

settlement, Regus was unable to reach a satisfactory

assets and liabilities, plus disclosure of contingent liabilities

settlement with US landlords within the necessary

at the date of the financial statements and the reported

timeframe and therefore on 14 January 2003 Regus’ US

amounts of revenues and expenses for an accounting

subsidiaries, Regus Business Centre Corp (“Regus US”)

period. Such estimates and assumptions could change in

and Stratis Business Centers Inc (”Stratis”) each filed a

the future as more information becomes known or

voluntary petition for relief under Chapter 11 of the US

circumstances change, such that the Group’s results may

Bankruptcy Code in the Court of the Southern District of

differ from the amounts reported and disclosed in the

New York. Regus plc and Regus Business Centre BV,

financial statements. The following principal accounting

which are holding companies for the Regus Group and

policies have been applied consistently with items that are

have both given guarantees in relation to certain leasehold

considered material in relation to the Group’s financial

liabilities of the US business, also filed for relief under

statements.

Going Concern

Excluding the cash impact from the sale of the UK

Chapter 11. Regus plc and Regus Business Centre BV are

not engaged in any form of administrative proceedings or

other arrangement with creditors outside the US.

business, the Group recorded a cash outflow in 2002 of

Chapter 11 gives each Regus company which has filed for

£9.3 million. At 31 December 2002, the Group has net

Chapter 11 legal protection from its US creditors by

current liabilities of £60.0 million and net liabilities of £28.6

immediately freezing all pre-existing financial claims of those

27

creditors both in US and non-US Courts. Thus, although

confirmed by the US Court, payment of settlements to US

US landlords may have claims pursuant to guarantees

creditors can begin and each Regus Chapter 11 Company

given by either Regus plc or Regus Business Centre BV,

can emerge from Chapter 11 protection. The process of

notwithstanding that neither Regus entity is US domiciled,

preparing, agreeing, filing and approving a Plan of Re-

any such claims against those entities fall within the

organisation is likely to take a number of months.

jurisdiction of the US Courts and benefit from the

protections afforded by Chapter 11.

The Group is conducting its Chapter 11 proceedings in the

belief that they will be concluded successfully, that the

Under Chapter 11, Regus US is able to elect whether it

group will achieve its projected cash flows and thereby be

wishes to affirm or reject leases on a case-by-case basis.

able to meet the Court-approved plan of re-organisation.

To the extent that a lease is rejected, the statutory

maximum claim, in respect of future rent that the landlord

would have against each of the relevant lessee companies

and the relevant guarantor will be limited to the higher of (i)

one year’s rent or (ii) 15% of the remaining lease term, not

to exceed three years, in each case under the relevant

lease. In the absence of Chapter 11, the termination of a

lease would require the lessee (or the guarantor) to pay all

the rent due on the balance of lease, subject to any

mitigation by the landlord. 

Regus US is party to 74 real property leases and a further 8

equipment leases in the US and, through a joint venture

company, is party to a further 12 real property leases. Most

real property leases have 8-10 years unexpired term. Regus

US expects to use the provisions of Chapter 11 to reject

some property leases. In respect of the remaining US

property leases, including leases held by joint venture

companies, negotiations with US landlords are at an

advanced stage. These negotiations anticipate modifications

to existing leases including reductions in space and/or rent

in return for a compensation payment by Regus. 

Germany

In the year ended 31 December 2002, Regus’ German

business recorded an operating loss before exceptional

items of £3.0 million. The German business has also been

re-organised with a view to bringing the German business

to cash break-even or better on a run rate basis. This

reorganisation has involved re-negotiation of certain leases

and may ultimately result in the closure of one cash-

negative German subsidiary.

Other factors

On 30 December 2002, Regus sold a 58% interest in its

UK business to Alchemy Partners (“Alchemy”). Alchemy

subscribed £16.3 million for new shares and paid Regus

£25.6 million for existing shares in the UK business. At the

same time, Regus repaid a £10.5 million loan from the UK

business, leaving the Regus Group with net cash from the

transaction of £15.1 million. In addition, deferred

consideration is receivable by Regus in two tranches: the

first tranche of up to £10 million is dependent upon the

EBITDA (Earnings Before Interest, Tax, Depreciation and

Amortisation) for the year ended 31 December 2002 and

Once negotiations with US landlords and other US

net current liabilities and net cash at 31 December 2002 of

creditors are concluded, Regus will prepare a Plan of Re-

the UK business meeting certain parameters; and a second

organisation which will include proposals for the payment of

tranche equivalent to 70% of the amount by which EBITDA

claims and compensation payments. These payments are

for the year ended 31 December 2003 exceeds £29 million.

likely to be paid over an extended period of time out of the

Regus is also entitled to receive 42% of any dividends

projected cash flows of the Regus Group. Once the Plan of

declared by the UK business.

Re-organisation has been agreed by US creditors and

28

Report and Accounts 2002

Accounting policies continued

At 31 December 2002, the Group had available free cash

accounting has been adopted. Under this method, the results

balances of £29.9m, but no other undrawn bank facilities.

of subsidiary undertakings acquired or disposed of in the year

Accordingly, the Group is reliant upon existing cash resources

are included in the consolidated profit and loss account from

and operating cash flows to fund its ongoing activities. 

the date of acquisition or up to the date of disposal. 

The financial statements have been prepared on the going

An associate is an undertaking in which the Group has a

concern basis, which assumes that:

long-term interest, usually from 20% to 50% of the equity

• A Plan of Re-organisation, acceptable to Regus, will be

approved by US creditors and the US courts. A Plan of

Re-organisation acceptable to Regus is one which will

enable Regus US to achieve cash break-even within a

reasonably short timeframe and will result in a payment

profile of claims which can be met out of future cash

flows of the Group;

• Regus’ German business will also be successfully

restructured so as to achieve cash break-even within a

reasonably short timeframe;

voting rights, and over which it exercises significant influence.

The Group's share of the profits less losses of associates is

included in the consolidated profit and loss account and its

interest in their net assets, other than goodwill, is included in

investments in the consolidated balance sheet.

A joint venture is an undertaking in which the group has a

long-term interest and over which it exercises joint control.

The Group's share of the profits less losses of joint

ventures is included in the consolidated profit and loss

account and its interest in their net assets, other than

• Regus receives all or substantially all of the first tranche

goodwill, is included in investments in the consolidated

of the deferred consideration receivable from Alchemy in

balance sheet.

respect of the sale of a majority stake in the UK business

on a timely basis; and 

• No significant deterioration in current trading.

Nevertheless, the outcome of the Chapter 11 proceedings

is unpredictable and so there is uncertainty over the

Group’s ability to continue as a going concern in its present

form. The Directors recognise that there is a risk that this

will not be possible. If the going concern basis were to be

an inappropriate basis of preparation, it would be

necessary to provide for the expenses of realising the group

assets, reducing their values to realisable amounts in these

circumstances and provide for unsettled claims to the

Under section 230(4) of the Companies Act 1985, the

company is exempt from the requirement to present its

own profit and loss account.

Transactions in foreign currencies

Assets and liabilities of foreign subsidiaries and related

hedging instruments are translated into sterling at the

closing exchange rate prevailing at the balance sheet date.

Results of overseas undertakings are translated into sterling

at the average rates of exchange for the relevant period.

Differences arising from the re-translation of the results of

overseas undertakings are dealt with through reserves.

extent that these are not covered by existing provisions for

Transactions in foreign currency are recorded using the rate

asset impairments and onerous lease obligations.

of exchange at the date of the transaction. Monetary assets

Basis of consolidation

The Group accounts include the accounts of the company

and its subsidiary undertakings made up to 31 December

2002. Unless otherwise stated, the acquisition method of

and liabilities denominated in foreign currencies are

translated using the rate of exchange prevailing at the

balance sheet date and the gains or losses on translation

are included in the profit and loss account.

29

Goodwill

Taxation

Purchased goodwill (representing the excess of the fair value of

The charge for taxation is based on the loss for the year

the consideration given and associated costs over the fair value

and takes into account taxation deferred because of timing

of the separable net assets acquired) arising on consolidation is

differences between the treatment of certain items for

capitalised and amortised to nil by equal annual instalments

taxation and accounting purposes. Deferred tax is

over its estimated useful life, normally 20 years.

recognised, without discounting, in respect of all timing

On the subsequent disposal or termination of a business,

the profit or loss on disposal or termination is calculated

after charging the unamortised amount of any related

goodwill (negative goodwill).

Tangible fixed assets and depreciation

Depreciation is provided on a straight line basis at rates

calculated to write off the cost of fixed assets to their

estimated residual value over their estimated useful lives at

the following rates:

Furniture 

- 5 years

Fixtures and fittings 

- shorter of the lease term,

the first break point of the

building lease or 10 years

Telephones and office equipment

- 5 years

Computer hardware 

Computer software 

Cars 

- 3 years

- 2 years

- 4 years

differences between the treatment of certain items for

taxation and accounting purposes which have arisen but

not reversed by the balance sheet date, except as

otherwise required by FRS 19. 

Refurbishment 

The terms of most building leases require Regus to make

good dilapidation or other damage occurring during the

rental period. Accruals for dilapidations are only made when

it is known that a dilapidation has occurred. 

Turnover

Turnover represents the value of services provided to third

parties in the year and is exclusive of VAT and similar taxes.

Cost of sales

Cost of sales consists of costs from the individual business

centres, including property lease costs, employee costs

and start-up costs.

Pensions

Fixed asset investments 

The Group operates defined contribution schemes.

Fixed asset investments are generally accounted for at cost

Contributions are charged to the profit and loss account on

less provision for impairment. 

Sale of Group Undertakings

Consideration for the sale of Group subsidiaries is not

recognised until the exact amount has been agreed.

an accruals basis.

Leases

a) Finance leases

Stock

Where the Group enters into a lease for furniture, fittings,

equipment or cars which entails taking substantially all the

Stock is stated at the lower of cost and net realisable value.

risks and rewards of ownership of an asset, the lease is

Stock relates to items purchased for resale to customers

treated as a finance lease. This also includes occasions

and to items intended for distribution within the business

where the Group takes interest bearing extended credit

such as office supplies and marketing materials. 

from suppliers and certain loans from landlords.

30

Report and Accounts 2002

Accounting policies continued

Under all such lease arrangements the asset is recorded in

of the first market rent review or first break point in the

the balance sheet as a tangible asset and is depreciated

lease, whichever is sooner, so that the amounts charged to

over its estimated useful life in accordance with the policy

the profit and loss account are the same each year over

described above. Future instalments under such leases, net

that period.

of finance charges, are included in creditors.

Financial instruments

Lease payments are apportioned between the finance

The Group uses various derivative financial instruments to

element, which is charged to the profit and loss account on

hedge its exposures to fluctuations in foreign exchange

a sum of the digits basis or a post-tax actuarial basis, and

risks. These include forward currency contracts and

the capital element, which reduces the outstanding

currency options. 

obligation for future instalments.

b) Building leases

Building leases are all accounted for as operating leases

because substantially all the risks and rewards of

The accounting method used for derivative financial

instruments is determined by whether or not the instrument

is designated as a hedge of an existing exposure and, if so

by the accounting method used for the item being hedged.

ownership remain with the lessor.

The Group considers its derivative financial instruments to

The rental on certain leases is wholly or partly conditional

on the profitability of the centre and therefore the risk to the

Forward currency contracts

be hedges when certain criteria are met.

business, in terms of rent, is reduced. Once all outstanding

The Group’s criteria to qualify for hedge accounting are:

rent has been paid, landlords receive a share of the profits

of the centre.

For leases which are wholly or partly conditional on the

profitability of the centre, an estimate is made of the likely

rent payable based on profitability in respect of the period

up to the date of the first market rent review or first break

point in the lease, whichever is sooner, and this is spread

on a straight line basis over that period. Any subsequent

changes in estimates are spread over the remaining period

to the date of the first market rent review or first break point

in the lease, whichever is sooner. Amounts payable in

respect of profit shares are accrued once a sufficient net

surplus has been made which would result in a profit share

being paid.

Any incentives or rent free periods on conventional leases

and the conventional element of leases which are partly

conventional and partly conditional on profitability, are

spread on a straight line basis over the period to the date

• The instrument must be related to a foreign currency

asset or liability

• It must involve the same currency as the hedged item

• It must reduce the risk of foreign currency exchange

movements on the Group’s operations;

The Group has established policies and procedures 

for risk assessment and the approval, reporting and

monitoring of derivative financial instruments. The Group

does not enter into financial instruments for trading or

speculative purposes.

Forward currency contracts are marked to market at the

period end, with the resulting exchange gains or losses

taken to administration expenses in the profit and loss

account, except where the hedged item’s exchange

difference is reflected in reserves (such as quasi equity

loans). In this situation the gain or loss is taken to reserves.

The gains or losses on the forward contracts are

31

recognised when the gains or losses on the underlying

hedged transactions are recognised. The net resulting

unrealised asset or liability is reflected in debtors or

creditors as appropriate.

Premiums or discounts on derivative financial instruments that

hedge an existing exposure are charged or credited to interest

income or cost over the life of the instrument, the related asset

or liability is classified as an accrual or prepayment.

Derivative financial instruments that are not designated as

hedges are marked to market using period end market rates

and gains or losses are taken to the profit and loss account. 

Gains or losses arising on hedging instruments which are

cancelled due to the termination of the underlying exposure

are taken to administration expenses immediately.

Currency options

Under hedge accounting for currency options, the Group

defers the instruments impact on profit until it fully recognises

the underlying hedged item in the profit and loss account.

Option costs are charged to the interest cost over the 

life of the option contract. The related asset is classified 

as prepayments.

At maturity, any realised gain on the option is recognised in

the profit and loss account in administration expenses.

Cash & liquid resources

Cash for the purpose of the cash flow statement,

comprises cash in hand and deposits repayable on

demand, less overdrafts payable on demand. Liquid

resources are current asset investments which are

disposable without curtailing or disrupting the business and

are either readily convertible into known amounts of cash at

or close to their carrying values or traded in an active

market. Liquid resources comprise term deposits of less

than one year (other than cash), government securities and

investments in money market managed funds.

32

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002

1

Segmental reporting

The following tables set out the Group’s segmental analysis by geographic region and by established and new centres. Established centres are
those that have been open for a period of at least 18 months as at the end of the relevant period and new centres are those that have been
open for less than 18 months as at the end of the relevant period. The numbers reported include exceptional costs.

Turnover

Turnover

31 Dec 2002

31 Dec 2001

£’000

£’000

Gross

profit/(loss)

(centre

contribution)

31 Dec 2002

£’000

Gross

profit/(loss)

(centre

contribution)

31 Dec 2001

£’000

31,370

(20,633)

(45,490)

46

(34,707)

(27,077)

(7,630)

(34,707)

56,916

9,132

(28,752 )

2,595

39,891

90,859

(50,968)

39,891

215,188

151,879

124,096

33,459

524,622

512,633

11,989

410,804

101,829

512,633

Re-stated

Operating

profit/(loss)

Net assets/

(liabilities)

As at

Net assets/

(liabilities)

As at

31 Dec 2001

31 Dec 2002

31 Dec 2001

£’000

£’000

£’000

44,267

(8,341)

(67,937)

(2,729)

(74,787)

(109,527)

(103,955)

(5,572)

6,227

(76,478)

(137,421)

(31,716)

210,756

(28,632)

(27,009)

(1,623)

46,932

(39,183)

(65,110)

(29,596)

175,749

88,792

87,698

1,094

Geographic analysis

UK and Ireland

Rest of Europe

Americas

Rest of World

Total Group

Total joint ventures

Established centres

New centres

Total

Geographic analysis

United Kingdom and Ireland

Rest of Europe

Americas

Rest of World

Other*

Total Group

Total joint ventures

176,680

140,116

98,109

30,502

445,407

435,604

9,803

408,121

27,483

435,604

Operating

profit/(loss)

31 Dec 2002

£000

18,031

(39,514)

(86,179)

(3,274)

(25,440)

(136,376)

(130,879)

(5,497)

Figures for 2001 have been re-stated to exclude internal management fees

* includes non-regional exceptional costs.

Exceptional charges to the profit and loss account for 2002 by region were: United Kingdom and Ireland credit £0.8 million

(2001: £1.1 million); Rest of Europe £31.8 million (2001: £13.7 million); Americas £47.9 million (2001: £28.0 million);

Rest of World £2.5 million (2001: £0.9 million); and, Other £10.7 million (2001: £46.8 million).

There is no difference between segmental information on an origin basis and on a destination basis.

The directors are of the opinion that the whole of the turnover is derived from the same class of business.

33

2

Loss on ordinary activities before tax

Loss before tax is stated after charging:
Depreciation of tangible fixed assets:

– owned assets

– assets under finance leases

Goodwill amortisation

Loss/(profit) on sale of fixed assets

Operating leases:

– property

– equipment

Audit fees:

– company

– group

Non audit fees paid to the auditors and their associates:

– UK companies

– Group

– Business disposal reporting

Exceptional items (note 3a)

Non-audit fees are primarily in respect of tax compliance services.

3(a) Exceptional items

31 Dec 2002

31 Dec 2001

£’000

£’000

40,283

16,113

238

894

137,990

7,198

4

611

–

250

130

92,068

47,827

16,060

196

(32)

191,842

9,426

5

782

153

397

1,100

90,546

Included in the results for the year to 31 December 2002 were pre-tax exceptional charges totalling £92.1 million (2001: £90.5 million) as follows:

Cost of sales:
Onerous leases, related closure & restructuring costs

Write-down of tangible assets

Administration expenses:
Onerous leases, related closure & restructuring costs 

Write-down of software assets

Impairment of acquisition goodwill

Impairment of investment in own shares

Aborted business sales and mergers

Non-recoverable Ryder Cup expenditure

Business interruption insurance receipt

31 Dec 2002

31 Dec 2001

£’000

20,130

36,842

34,145

–

4,002

–

722

–

(3,773)

92,068

£’000

37,955

–

4,955

4,566

4,916

32,621

3,283

2,250

–

90,546

The impact of exceptional items on the tax charge is given in note 8.

3(b) Profit on the sale of group undertakings

In the year two group undertakings were sold which generated a £22.7 million profit. The most significant transaction was the sale of a

58% interest in the UK business to Alchemy Partners, which contributed £23.0 million. In addition the Romanian business was sold to a

franchisee at a small loss of £0.3 million.

4

Profit and loss account of holding company
The loss for the financial year 2002 dealt with in the financial statements of the parent company, Regus plc, was £288,043,000

(December 2001: profit of £2,881,000).

34

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002 continued

5

Employees and directors

Staff costs

Wages and salaries

Social security costs

Pension costs

31 Dec 2002

31 Dec 2001

£’000

£’000

58,318

7,958

504

66,780

71,672

11,127

360

83,159

The Group contributes to the personal pension schemes of a small number of employees. The amount which is included within creditors is
£16,300 (2001: £18,000).

Average number of people (including executive directors) employed

Centre staff

Sales staff

Finance staff

Other staff

Directors

Aggregate emoluments

Company pension payments to money purchase scheme

Highest-paid director

Aggregate emoluments

Company pension payments to money purchase scheme

31 Dec 2002

31 Dec 2001

Number

Number

1,742

269

151

124

2,286

1,923

363

170

200

2,656

31 Dec 2002

31 Dec 2001

£’000

£’000

514

48

160

13

562

47

229

23

Retirement benefits are accruing to three directors under a money purchase scheme.

More detailed information on directors emoluments is provided in the report of the Remuneration Committee.

6

Net interest payable and other similar charges

Interest payable on overdrafts and loans

Interest payable on finance leases

Interest income

Share of joint venture net interest payable

Net interest payable and other similar charges

31 Dec 2002

31 Dec 2001

£’000

4,482

2,700

7,182

(1,917)

139

5,404

£’000

842

3,339

4,181

(3,877)

250

554

35

7 

Taxation

Current tax
United Kingdom tax
- Corporation tax
- Under provision in respect of prior years

Foreign tax
- Corporation taxes
- Under provision in respect of prior years

Total current tax

Deferred tax
Origination and reversal of timing differences

Total deferred tax
Total tax on loss on ordinary activities

31 Dec 2002

31 Dec 2001

£’000

£’000

5,776
212

852
188

7,028

(1,548)

(1,548)
5,480

5,588
–

4,440
–

10,028

62

62
10,090

Factors affecting the tax charge for the year
The differences between the total current tax shown above and the amount calculated by applying the standard rate of UK corporation tax to
the loss before tax is as follows:

Loss on ordinary activities before tax

Tax on loss on ordinary activities at 30% (2001: 30%)
Effects of:
Expenses not deductable for tax purposes
Profit on disposal of interests in group companies
Depreciation in excess of capital allowances
Utilisation of tax losses
Losses carried forward to future periods
Differences in tax rates on overseas earnings
Adjustment to tax charge in respect of previous periods

Total current tax

31 Dec 2002
£ '000
(119,064)

31 Dec 2001
£ '000
(110,081)

(35,719)

(33,024)

17,987
(6,086)
10,771
(1,084)
20,684
75
400

7,028

26,128
–
6,541
(953)
17,938
(6,602)
–

10,028

Factors that may affect future tax charge
No deferred tax has been provided on the unremitted accumulated reserves of the subsidiary undertakings as accumulated reserves of
subsidiary undertakings are retained to finance their business. At 31 December 2002, the total unremitted accumulated reserves of the sub-
sidiary undertakings were £15,525,000 (2001: £6,168,000).
The tax losses to carry forward against certain future overseas corporation tax liabilities have the following expiration dates:

2002
2003
2004
2005
2006
2007
2008
2009 and later

Available indefinitely

As at
31 Dec 2002
£ '000
–
1,850
11,504
8,536
6,487
9,321
95
120,156
157,949
41,587
199,536

As at
31 Dec 2001
£ '000
727
1,682
12,395
8,712
7,848
3,479
3,350
62,898
101,091
25,470
126,561

36

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002 continued

8 

Loss per share

Loss per share has been calculated by dividing the retained loss for the financial year by the weighted average number of ordinary shares in
issue excluding those held under the employee share trust.

There were no adjustments to the retained loss for the year for the diluted loss per share computations.

The 2002 and 2001 diluted shares were not included in the computation of diluted loss per share due to losses in 2002 and 2001, resulting in
options being antidilutive.

The following summarises the calculation of loss per share for the years ended 31 December 2002 and 2001:

31 Dec 2002

31 Dec 2001

Loss for the year

Add: exceptional items & profit on business disposal

Less: tax on exceptional items

Loss for the year before exceptional items & profit on business disposal

Weighted average ordinary shares in issue

– basic and diluted

Loss per ordinary share

Impact of exceptional items 

– basic and diluted 

– basic and diluted 

Loss per ordinary share before exceptional items

& profit on business disposal

– basic and diluted 

(£’000)

(£’000)

(£’000)

(£’000)

(‘000’s)

(p)

(p)

(p)

(123,399)

69,352

–

(54,047)

564,052

(21.9)

(12.3)

(9.6)

9 Goodwill

Cost

At 1 January 2002

Additions

Exchange differences

At 31 December 2002

Amortisation

At 1 January 2002

Charge for the period

Provision for impairment

Exchange differences

At 31 December 2002

Net book value at 31 December 2002

Net book value at 31 December 2001

(118,238)

90,546

(1,614)

(29,306)

563,528

(21.0)

(15.8)

(5.2)

£’000

9,419

12

(84)

9,347

5,112

238

4,002

(5)

9,347

–

4,307

In April 2001 the Group acquired three subsidiaries for a total consideration of £9.1 million, Stratis Business Centres Inc in the US and Satellite and Skyport
Business Centres in the Netherlands, consisting of £5.7 million cash and shares of £3.4 million. The net liabilities of the companies at the date of acquisition were
£0.3 million resulting in goodwill on acquisition of £9.4 million.There were no material fair value adjustments. Subsequently the Directors have determined that
there has been a full impairment to the value of goodwill arising from these three acquisitions and, accordingly, it is prudent that the goodwill be written down.

37

10 Tangible fixed assets – Group

Cost

At 1 January 2002

Exchange differences

Additions

Business disposals

Other disposals

At 31 December 2002

Aggregate depreciation

At 1 January 2002

Exchange differences

Charge for the period

Business disposals

Provision for impairment

Other disposals

At 31 December 2002

Net book value at 31 December 2002

Net book value at 31 December 2001

The impairment provision has been calculated as follows:

Furniture

and fittings

£’000

Computers

Motor vehicles

£’000

£’000

354,427

(10,221)

18,202

(136,873)

(3,680)

221,855

123,986

(3,294)

49,069

(70,840)

36,842

(2,275)

133,488

88,367

230,441

32,426

(686)

2,063

(6,963)

(4,881)

21,959

20,677

(448)

7,290

(6,066)

–

(4,862)

16,591

5,368

11,749

288

–

–

–

(160)

128

179

1 

37

–

– 

(126)

91

37

109

Total

£’000

387,141

(10,907)

20,265

(143,836)

(8,721)

243,942

144,842

(3,741)

56,396

(76,906)

36,842

(7,263)

150,170

93,772

242,299

- where a centre has been identified for closure or partial closure the fixed assets concerned have been fully written down.

- for other centres with a negative EBITDA in 2002 and an anticipated negative EBITDA for 2003 the total fixed assets have been written down to the

value of the expected cash flows for the five year period 2003 to 2007, discounted at a rate of 7%.

The net book value of tangible fixed assets includes amounts in respect of fixed assets held under finance leases as follows: 

Cost

Depreciation

Net book value

Group

Group

31 Dec 2002

31 Dec 2001

£’000

58,217

(28,114)

30,103

£’000

96,282

(43,169)

53,113

38

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002 continued

11 Investments

At 1 January 2002

Exchange differences

Additions

Disposal

Provision for impairment

Share of retained losses

At 31 December 2002

Group

Investment

Group

Interest

Group

Interest

in joint

Group

Other

in own shares*

in associates

ventures

Investments 

£’000

3,805

– 

– 

–

–

–

£’000

–

–

12,458

–

–

–

3,805

12,458

£’000

1,094

(6)

746

2,181

–

(5,638)

(1,623)

£’000

33

(4) 

–

– 

– 

– 

29

Company

Shares

in Group

undertakings

£’000

5,631

–

6,205

(5,631)

(6,204)

–

1

Group

Total

£’000

4,932

(10)

13,204

2,181

–

(5,638)

14,669

* The nominal value of the Group’s investment in own shares is £0.9 million. Note 22 provides details of the investment in own shares.

Details of investments in subsidiary companies are given on pages 52 to 53 of these accounts.

Results of Regus UK

Turnover 

Profit before tax

Taxation

Profit after tax

Fixed Assets

Current Assets

Liabilities due within one year

Liabilities due after one year

Net assets

Group
31 Dec 2002
£’000

Group
31 Dec 2001
£’000

–

–

–

–

27,090

24,296

(38,520)

(408)

12,458

–

–

–

–

–

–

–

–

–

Regus UK became an associate on 31 December 2002 and hence, there are no material profit and loss items.

39

Group

Group

Company

Company

31 Dec 2002

31 Dec 2001

31 Dec 2002

31 Dec 2001

£’000

£’000

£’000

£’000

21,622

–

1,966

20,449

10,331

4,657

59,025

–

–

–

45,103

–

4,136

30,144

23,804

11,101

114,288

–

3,000

3,000

–

528

–

–

206

–

734

62,598

–

62,598

63,332

–

–

–

–

256

–

256

274,235

–

274,235

274,491

12 Debtors

Amounts falling due within one year

Trade debtors

Amounts owed by Group undertakings

Amounts owed by participating interest

Other debtors

Prepayments and accrued income

VAT recoverable

Amounts falling due after one year

Amounts owed by Group undertakings

Amounts owed by participating interest

Total debtors

59,025

117,288

As at 31 December 2002 the provision for bad and doubtful debts was £2,442,000 after releasing £3,576,000 in respect of the UK disposal
(2001: £2,858,000). An allowance for bad and doubtful debts is recorded at the end of each period based upon the expected collectability
of all trade receivables.

An analysis of the bad and doubtful debt provision is as follows:

Opening balance

Additional charges to profit and loss account

Provision utilisation

Provision released on sale of business

Exchange difference

Closing balance

Group
31 Dec 2002
£’000

Group
31 Dec 2001
£’000

2,858

3,243

(107)

(3,576)

24

2,442

1,701

1,916

(724)

–

(35)

2,858

40

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002 continued

13 Creditors – amounts falling due within one year

Group

Group

Company

Company

31 Dec 2002

31 Dec 2001

31 Dec 2002

31 Dec 2001

Bank loans and overdrafts

Non-convertible bond

Loan from associate

Obligations under finance leases

Amounts owed to Group undertakings

Trade creditors

Customer deposits

Other tax and social security

Corporation tax

Deferred income

Deferred landlord contributions

Rent accruals

Other accruals

Other creditors

£’000

4,079

–

699

11,788

–

29,188

36,430

4,439

10,529

20,351

1,241

37,424

18,150

3,645

£’000

6,018

40,000

724

14,909

-

44,452

72,584

12,364

13,396

31,847

7,195

65,715

31,818

3,370

177,963

344,392

£’000

–

–

–

–

10,027

–

–

–

1,162

–

–

–

–

653

11,842

£’000

10,865

40,000

–

–

–

–

–

–

301

–

–

–

–

1,767

52,933

Certain bank loans are secured on the assets of the applicable subsidiaries and bear interest at local commercial rates.
All other creditors are unsecured and non-interest bearing.

14 Creditors – amounts falling due after more than one year

Bank loans

Loan from associate

Other loans

Obligations under finance leases

Accruals and deferred income

Other creditors

Group

Group

31 Dec 2002

31 Dec 2001

£’000

5

5,000

1,262

13,393

98

38

19,796

£’000

8

–

1,322

23,064

365

47

24,806

Certain bank loans are secured on the assets of the applicable subsidiaries and bear interest at local commercial rates.
All other creditors are unsecured and non-interest bearing.
As at 31 December 2002 the Group had no other available credit facilities (2001: nil).

41

15 Maturity of debt

The maturity profile of the carrying amount of the Group’s financial liabilities as at 31 December was as follows:

Within one year

Between one and two years

Between two and five years

After five years

Within one year

Between one and two years

Between two and five years

After five years

Non-convertible

Bank loans

bond

& overdrafts

Other loans

Finance 

leases

Total

31 Dec 2002

31 Dec 2002

31 Dec 2002

31 Dec 2002

31 Dec 2002

£’000

–

–

–

–

–

£’000

4,079

4

1

–

4,084

£’000

699

225

658

5,379

6,961

Non-convertible

Bank loans

bond

and overdrafts

Other loans

£’000

11,788

7,654

5,375

364

25,181

Finance 

leases

£’000

16,566

7,883

6,034

5,743

36,226

Total

31 Dec 2001

31 Dec 2001

31 Dec 2001

31 Dec 2001

31 Dec 2001

£’000

40,000

–

–

–

£’000

6,018

4

4

–

40,000

6,026

£’000

724

260

716

346

2,046

£’000

14,909

11,231

11,196

637

37,973

£’000

61,651

11,495

11,916

983

86,045

The following provides additional disclosure for bank loans, overdrafts and other loans:

Within one year

Between one and two years

Between two and three years

Between three and four years

Between four and five years

After five years

Group

Group

Company

Company

31 Dec 2002

31 Dec 2001

31 Dec 2002

31 Dec 2001

£’000

4,778

229

203

146

310

5,379

11,045

£’000

46,742

264

221

383

116

346

48,072

£’000

–

–

–

–

–

–

–

£’000

50,865

–

–

–

–

–

50,865

The following provides additional finance lease disclosure including the interest components of future minimum lease payments (Company: nil):

Within one year

Between one and two years

Between two and three years

Between three and four years

Between four and five years

After five years

Total commitment

Less amounts representing interest

Present value of future minimum lease payments

Within one year

After one year

Group

Group

31 Dec 2002

31 Dec 2001

£’000

13,440

8,656

3,762

1,050

491

650

28,049

(2,868)

25,181

11,788

13,393

£’000

17,370

12,597

8,188

3,403

569

492

42,619

(4,646)

37,973

14,909

23,064

42

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002 continued

16 Provisions for liabilities and charges

At 1 January 2002

Provided in year

Utilised in year

Provisions released on sale of business

Exchange differences

At 31 December 2002

Amounts falling due within one year

Amounts falling due after one year

There is no unprovided deferred tax liability (note 7).

17 Called up share capital

Authorised

800,000,000 (2001: 800,000,000) Ordinary shares of 5p each

Allotted, called up and fully paid

582,193,517 (2001: 582,112,320) Ordinary shares of 5p each

Group

Group Onerous

Deferred tax

lease obligations

£’000

856

–

(1,506)

–

1

(649)

–

(649)

£’000

27,446

50,785

(19,250)

(563)

(527)

57,891

17,214

40,677

Group

Total

£’000

28,302

50,785

(20,756)

(563)

(526)

57,242

17,214

40,028

Group and

Company

Group and

Company

31 Dec 2002

31 Dec 2001

£’000

£’000

40,000

40,000

29,110

29,110

40,000

40,000

29,106

29,106

During 2002, 81,197 new ordinary shares of 5 pence each were issued in respect of exercised share options, see note 22.

As at 31 December 2002 warrants for 5,000,000 shares with an exercise price of 5p per share were held by the convertible debenture holders
who took up the company's £40 million convertible bond offer in December 2001. These are exercisable at any time between 14 February 2003
and 14 February 2005. Warrants for 2,500,000 shares have been exercised so far in 2003.

18 Share premium account

At 1 January and 31 December 2002

Group and

Company

(non

distributable)

£’000

279,765

43

19 Reserves

At 1 January 2002

Loss for the year

Reclassify fair value of warrant interest to non-distributable reserves

Transfer to/from capital reserve

Revaluation reserve on formation of new group investment company

Exchange differences

At 31 December 2002

20 Cash flow statement

Group Profit

Group Other

Company

Company Other

and loss (non distributable)

Profit and loss (non distributable)

£’000

(224,482)

(123,399)

–

19

4,087

(343,775)

£’000

4,056

–

2,450

(19)

21

6,508

£’000

(20,645)

(288,043)

–

–

–

(726)

(309,414)

£’000

8,948

–

2,450

–

44,369

–

55,767

(a) Reconciliation of operating profit to net cash (outflow)/inflow from operating activities

Continuing operating activities

Group operating loss

Depreciation charge

Goodwill amortisation

Loss/(profit) on disposal of fixed assets

Impairment of goodwill

Impairment of fixed assets

Impairment of investment in own shares

Increase in provisions

Decrease/(increase) in stocks

Decrease in debtors

Decrease in creditors

Group

Group

31 Dec 2002

31 Dec 2001

£’000

£’000

(130,879)

56,074

238

894

4,002

36,842

–

31,548

104

25,114

(34,720)

(103,955)

63,887

196

(32)

4,916

12,166

41,395

28,165

(109)

17,208

(19,841)

Net cash (outflow)/inflow from continuing operating activities
The cash outflow includes a £16,603,000 outflow (2001: outflow £12,144,000) relating to the exceptional items charged during the year (see
note 3(a)).

(10,783)

43,996

(b) Financing and management of liquid resources

Management of liquid resources

New cash deposits

Repayment of cash deposits

Financing

New loans

Repayment of loans

Payment of principal under finance leases

Issue of equity shares

Issue costs

Group

Group

31 Dec 2002

31 Dec 2001

£’000

£’000

(18,603)

74,029

55,426

5,850

(41,063)

(13,979)

16,916

–

(32,276)

(50,981)

96,624

45,643

42,180

(4,566)

(16,793)

1,985

(92)

22,714

44

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002 continued

20 Cash flow statement continued

(c) Reconciliation of net cash flow to movement in net funds

Increase/(decrease) in cash in the year

Cash outflow/(inflow) from change in borrowings and finance leases

Cash inflow from change in liquid resources

Change in net funds/borrowings resulting from cash flows

Business acquisitions and disposals

Other non-cash items:

New finance leases

Translation difference

Movement in net funds/borrowings in the year

Net funds at 1 January 

Net funds at 31 December

(d) Analysis of changes in net funds in the period

31 Dec 2002

31 Dec 2001

£’000

6,279

49,192

(55,426)

45

(6,651)

(4,446)

2,407

(8,645)

31,029

22,384

£’000

(7,569)

(20,821)

(45,643)

(74,033)

(783)

(22,901)

(1,267)

(98,984)

130,013

31,029

Cash at bank and in hand

Overdrafts

Debt due after 1 year

Debt due within 1 year

Finance leases due after 1 year

Finance leases due within 1 year

Liquid resources

At

1 January

Other

At

Non-cash

Exchange

31 December

2002

Cash flow

Acquisitions

changes

movements

£’000

24,247

(2,781)

21,466

(1,330)

(43,961)

(23,064)

(14,909)

(83,264)

92,827

31,029

£’000

4,833

1,446

6,279

(5,671)

40,883

11,103

2,877

49,192

(55,426)

45

£’000

£’000

£’000

–

–

–

–

–

408

941

1,349

(8,000)

(6,651)

(2)

–

(2)

744

(745)

(2,898)

(1,547)

(4,446)

2

(4,446)

(13)

82

69

(9)

297

1,058

850

2,196

142

2,407

2002

£’000

29,065

(1,253)

27,812

(6,266)

(3,526)

(13,393)

(11,788)

(34,973)

29,545

22,384

Liquid resources at 31 December 2002 include cash held on deposit of which £2.6 million (2001: £3.2 million) relates to collateral against bank
loans and £26.1 million (2001: £28.4 million) relates to deposits which are held by banks as security for the issuance of bank guarantees to
support lease commitments by Regus operating companies. These amounts are blocked and are not available for use by the business.

There are arrangements in place where cash balances and deposits with banks in the UK and the Netherlands can be offset against overdrawn
accounts in the same bank.

Non-cash changes comprise new finance leases and reclassifications between categories.

45

21 Financial instruments

Details of the role that financial instruments have had during the year in managing the risks that the Group faces are discussed in the financial
review on page 8.

Short-term debtors and creditors and inter-company balances
Short term debtors and creditors and intercompany balances have been excluded from all the following disclosures other than the currency 
risk disclosure.

Interest rate risk and currency profile of financial liabilities and assets
The following table analyses the currency and interest rate composition of the Group’s financial liabilities and assets, comprising gross
borrowings and deposits where applicable.

31 December 2002

Financial liabilities

Euro

Japanese Yen

Sterling

US Dollar

Others

Financial assets

Chinese Rmb

Euro

Japanese Yen

Sterling

US Dollar

Others

Of which:

Liquid resources

Gross borrowings

Cash

At floating

At fixed

Non-interest 

rates

£’000

(1,533)

–

(5,000)

(745)

(3,767)

(11,045)

731

15,978

372

30,046

5,578

5,905

58,610

47,565

29,545

(11,045)

29,065

47,565

rates

£’000

(5,036)

(547)

–

(18,645)

(953)

(25,181)

–

–

–

–

–

–

–

(25,181)

–

(25,181)

–

(25,181)

bearing

£’000

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Total

£’000

(6,569)

(547)

(5,000)

(19,390)

(4,720)

(36,226)

731

15,978

372

30,046

5,578

5,905

58,610

22,384

29,545

(36,226)

29,065

22,384

Weighted

Weighted

average

average

period for

fixed

which rate

interest rate

%

7.7

6.6

–

8.8

11.0

–

–

–

–

–

–

is fixed

Years

1.9

0.6

–

1.2

2.3

–

–

–

–

–

–

46

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002 continued

21 Financial instruments continued

31 December 2001

Financial liabilities

Euro

Japanese Yen

Sterling

US Dollar

Others

Financial assets

Australian Dollar

Euro

Japanese Yen

Sterling

US Dollar

Others

Of which:

Liquid resources

Gross borrowings

Cash

At floating

At fixed

Non-interest 

rates

£’000

(3,380)

–

–

–

(4,692)

(8,072)

812

21,518

511

80,904

8,511

4,818

117,074

109,002

92,827

(8,072)

24,247

rates

£’000

(5,552)

(1,067)

(42,926)

(28,428)

–

(77,973)

–

–

–

–

–

–

–

(77,973)

–

(77,973)

–

109,002

(77,973)

bearing

£’000

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Total

£’000

(8,932)

(1,067)

(42,926)

(28,428)

(4,692)

(86,045)

812

21,518

511

80,904

8,511

4,818

117,074

31,029

92,827

(86,045)

24,247

31,029

Weighted

average

fixed

interest rate

%

7.7

6.6

5.5

8.8

11.0

–

–

–

–

–

–

Weighted

average

period for

which rate

is fixed

Years

2.3

1.3

1.0

2.0

2.4

–

–

–

–

–

–

47

21 Financial instruments continued

Maturity analysis of undrawn committed borrowing facilities
The Group had no undrawn committed borrowing facilities available at 31 December 2002.

Currency exposure
As explained in the Financial Review, to mitigate the effect of the currency exposures arising from its net investments overseas the Group
borrows, where appropriate, in the local currencies arising from its net investments. Gains and losses arising on net investments overseas are
recognised in the statement of total recognised gains and losses.

The tables below show the extent to which Group companies have monetary assets and liabilities in currencies other than their local currency.
Foreign exchange differences on retranslation of these assets and liabilities are taken to the profit and loss account of the Group companies
and the Group.

31 December 2002

Functional currency 

of Group operation

Euro

Sterling

US Dollar

Others

31 December 2001

Functional currency

of Group operation

Euro

Sterling

US Dollar

Others

Euro

£’000

–

(8,742)

(3)

(4,538)

(13,283)

Euro

£’000

–

817

(43)

(4,123)

(3,349)

Japanese

Yen

£’000

–

–

–

–

–

Japanese

Yen

£’000

10,976

–

–

–

10,976

Net foreign currency monetary assets/(liabilities)

Sterling

US Dollar

Others

£’000

(82)

–

–

1

(81)

£’000

135

(1,586)

–

(3,217)

(4,668)

Net foreign currency monetary assets/(liabilities)

Sterling

£’000

(56)

–

–

(137)

(193)

US Dollar

£’000

66,572

(3,349)

–

(7,712)

55,511

£’000

(176)

2,225

242

(692)

1,599

Others

£’000

2,053

6,458

1,196

(1,245)

8,462

Total

£’000

(123)

(8,103)

239

(8,446)

(16,433)

Total

£’000

79,545

3,926

1,153

(13,217)

71,407

48

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002 continued

21 Financial instruments continued

Fair value disclosures
The following table provides a comparison by category of the carrying amounts and the fair value of the Group’s financial assets and liabilities at
31 December.

Fair value is the amount at which a financial instrument could be exchanged in an arm’s length transaction between informed and willing
parties, other than a forced or liquidation sale, and excludes accrued interest.

Set out below the table is a summary of the methods and assumptions used for each category of financial instrument.

Book value

31 Dec 2002

£’000

Fair value

31 Dec 2002

£’000

Book value

Fair value

31 Dec 2001

31 Dec 2001

£’000

£’000

Primary financial instruments held or 

issued to finance the Group’s operations

Short-term borrowings

Long-term borrowings

Short-term deposits

Cash at bank and in hand

(16,567)

(19,659)

29,545

29,065

(15,504)

(15,899)

29,545

29,065

(61,651)

(24,394)

92,827

24,247

(60,499)

(17,712)

92,827

24,247

Summary of methods and assumptions

Forward foreign currency contracts and currency options
Fair value is based on market price of comparable instruments at the balance sheet date.

Short-term deposits and borrowings
The fair value of short-term deposits, loans and overdrafts approximates to the carrying value because of the short maturity of these
instruments. The fair value of finance leases has been calculated by discounting future cash flows at the Group’s weighted average 
cost of capital.

Long-term borrowings
The fair value of bank loans and other loans approximates to the carrying value because the majority are floating rate where payments are reset
to market rates at intervals of less than one year. The fair value of finance leases has been calculated by discounting future cash flows at the
Group’s weighted average cost of capital.

Hedges
There were no off-balance sheet (unrecognised) or on-balance sheet (deferred) gains or losses in respect of financial instruments used as
hedges at the end of the year.

49

22 Employee share ownership plan (“ESOP”)

During 1999 the Group established the Regus Employee Trust. The Trustee is Mourant & Co Trustees Limited which is an independent professional
trust company residing in Jersey. The trust is a discretionary trust for the benefit of employees (including directors). The ESOP provides for the
issue of options and the payment of bonuses to the Group's employees (including directors) at the discretion of the Company. Regus plc is not
deemed to be the sponsor of the ESOP for the purposes of UITF 17. The Trustee is not entitled to receive dividends.

At 31 December 2002 the trust held 18,120,670 shares in Regus plc (note 11). The market value at 31 December 2002 was £1.9 million. Costs
incurred by the trust are expensed in the profit and loss account. The trust has subsequently sold 12 millions shares.

At 31 December 2002 awards over a total of 23,809,949 (December 2001: 25,317,932) shares, net of lapses, had been granted to employees.
The awards have been issued in fourteen tranches and some of the awards had been granted subject to the performance of the group
(performance awards). Details of the awards are provided below:

Award Type

Date 
exercisable

Exercise
price £

Performance awards

1 January 03 to 1 January 07

1 January 04 to 1 January 08

26 March 04 to 26 March 06

8 June 04 to 26 March 06

8 June 04 to 26 March 06

29 August 04

12 November 04

31 December 05 to 28 August 12

Non-performance

1 January 03 to 1 January 07

awards

1 January 03 to 1 January 06

1 January 04 to 1 January 08

29 August 04

12 November 04

28 February 05 to 27 February 12

28 March 05 to 27 March 12

30 May 05 to 29 May 12

1.455

2.600

2.560 

2.560 

2.275 

0.475

0.335

0.068

1.455

0.050

2.600

0.475

0.335

0.248

0.440

0.385

31 December
2001
Number of
awards

8,312,868

971,034

1,391,537

301,491

84,876

50,000

195,000

New
Awards

–

_

_

_

_

_

_

–

500,000

5,916,803

3,160,555

1,728,768

50,000

3,155,000

–

–

–

–

–

–

–

–

155,000

55,512

81,086

Lapses

(325,430)

(12,506)

(470,418)

(42,967)

–

–

–

–

(700,689)

Exercised
awards

–

–

–

–

–

–

–

–

–

31 December
2002
Number of
awards

7,987,438

958,528

921,119

258,524

84,876

50,000

195,000

500,000

5,216,114

(245,812)

(81,197)

2,833,546

(290,562)

–

(130,000)

–

–

–

–

–

–

–

–

–

1,438,206

50,000

3,025,000

155,000

55,512

81,086

25,317,932

791,598

(2,218,384)

(81,197)

23,809,949

In addition at 31 December 2002, awards over 623,215 American Depository Shares (December 2001: 547,369), net of lapses, had been

granted to employees. The awards have been issued in six tranches and some of the awards had been granted subject to the performance of

the group (performance awards). Details of the awards are provided below:

31 December

2001

31 December

2002

Date 

Exercise

Number of

New

Exercised

Number of

Award Type

exercisable

Performance awards

26 March 04 to 26 March 06

Non-performance awards

8 June 04 to 26 March 06

8 June 04 to 26 March 06

29 August 04

31 December 05 to 29 May 09

29 August 04

12 November 04

29 February 05 to 27 February 12

price $

18.188

18.188

16.200

3.290

2.810

3.290

2.300

2.000

awards

Awards

Lapses

awards

awards

134,741

99,679

83,949

73,000

–

–

–

–

–

200,000

(63,096)

(42,058)

–

–

–

20,000

136,000

–

–

(10,000)

(10,000)

–

1,000

–

547,369

201,000

(125,154)

–

–

–

–

–

–

–

–

–

71,645

57,621

83,949

73,000

200,000

10,000

126,000

1,000

623,215

The Group also operates a SAYE share ownership plan however the number of shares involved is immaterial.

50

Report and Accounts 2002

Notes to the financial statements
for the year ended 31 December 2002 continued

23 Capital commitments

Contracts placed for future capital expenditure 

not provided in the financial statements

24 Operating lease commitments

Group

31 Dec 

2002

£’000

Group

31 Dec

2001

£’000

Company

Company

31 Dec 

31 Dec

2002

£’000

2001

£’000

925

5,246

–

–

At 31 December 2002 the Group had lease agreements in respect of properties, vehicles, plant and equipment, for which the payments extend
over a number of years.

Vehicles, plant

Vehicles, plant

Property and equipment

Total

Property

and equipment

Total

31 Dec 2002

31 Dec 2002 31 Dec 2002 31 Dec 2001

31 Dec 2001 31 Dec 2001

£’000

£’000

£’000

£’000

£’000

£’000

Annual commitments under  

non-cancellable operating 

leases expiring:

Within one year

Between one and five years

After five years

2,282

64,970

79,777

147,029

946

4,525

205

5,676

3,228

69,495

79,982

152,705

4,285

54,452

157,112

215,849

1,311

4,012

182

5,505

5,596

58,464

157,294

221,354

Minimum future lease payments under non-cancellable operating leases:

Amounts due within one year

Amounts due between one and two years

Amounts due between two and three years

Amounts due between three and four years

Amounts due between four and five years

Amounts due after five years

31 Dec 2002

31 Dec 2001

Total

£’000

152,705

146,038

138,232

117,317

98,014

243,823

896,129

Total

£’000

221,354

217,154

202,742

189,295

171,033

748,401

1,749,979

51

25 Contingent liabilities

The Group has bank guarantees and letters of credit held with certain banks totalling £26,134,000 (2001: £28,358,000).
The Company also acts as a guarantor for certain obligations of other subsidiary entities.
At 31 December 2002 the Group had received a number of claims, principally from landlords relating to the terms of building leases.
Where appropriate the Directors have made provisions.

26 Related party transactions

During the year ended 31 December 2002 the Group received management fees of £1.3 million (2001: £4.2 million) from its joint venture
entities as listed on pages 52 and 53. At 31 December 2002, £2.0 million (2001: £4.1 million) was due to the Group from the joint ventures.

27 Post balance sheet events

On 14 January 2003 Regus' US subsidiaries, Regus Business Centre Corp ("Regus US") and Stratis Business Centers Inc ("Stratis"), each filed
a voluntary petition for relief under Chapter 11 of the US Bankruptcy Code in the Court of the Southern District of New York. Regus plc and
Regus Business Centre BV, which are holding companies for the Regus Group and have both given guarantees in relation to certain leasehold
liabilities of the US business, also filed for relief under Chapter 11. Regus plc and Regus Business Centres BV are not engaged in any form of
administrative proceedings or other arrangement with creditors outside the US.

Similarly, on 22 April 2003, one of the Group's German subsidiaries was placed in voluntary administration which subsequently may become an
insolvent liquidation.

28 Ultimate parent company and controlling party

Maxon Investments BV, a company incorporated in the Netherlands, is considered as the ultimate parent company. Mr M L J Dixon is considered
the ultimate controlling party by virtue of his effective controlling interest in the equity shares of the Company via Maxon Investments BV.

52

Report and Accounts 2002

Principal Group companies

Name of Group entity

Regus Business Centre SA

Regus Centres Pty Ltd

Regus Asia Pacific Pty Ltd

Regus Business Centre GmbH

Regus Belgium NV

Skyport International BV

Regus Do Brasil Ltda

Regus Business Centre Ltd

Regus Business Centre Chile Ltda

Regus Business Service Co Ltd

Regus Business Services (Shanghai) Ltd

Regus Copenhagen ApS

Regus Business Centre (Egypt)

Regus Business Centres (Holdings) Ltd

Regus Business Centre Trading Ltd +

Regus Management Ltd

Regus Holdings (UK) Ltd

Regus Finland Oy

Regus Roissy SA

Regus Business Centre GmbH

Regus GmbH & Co KG

RBC Deutschland GmbH

Regus Verwaltungs GmbH

Regus Hellas SA

Regus Business Centre Ltd

Regus Central Europe Trading and Servicing Ltd

Regus Kft

Europa Business Centre Ltd

Regus Ireland Ltd

Regus Finance

Regus Franchise International Ltd

Regus Business Centres Ltd

Regus Business Centre Srl

Regus Milano Centrale Business Centre S.p.A +++

Regus Japan KK

SIA Regus Business Centre

Regus Luxembourg SA

Regus Centres Sdn Bhd

Regus Business Centre SA de CV

Regus Services SA de CV

Regus Maroc SARL

Regus Amsterdam BV

Regus Business Centre BV

Country of 

% of equity 

incorporation

and votes held

Argentina

Australia

Australia

Austria

Belgium

Belgium

Brazil

Canada

Chile

China

China

Denmark

Egypt

England

England

England

England

Finland

France

Germany

Germany

Germany

Germany

Greece

Hong Kong

Hungary

Hungary

Ireland

Ireland

Ireland

Ireland

Israel

Italy

Italy

Japan

Latvia

Luxembourg

Malaysia

Mexico

Mexico

Morocco

Netherlands

Netherlands

100

100

100

100

100

100

100

100

100

95

100

100

100

100

100

100

42

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

65

100

100

100

100

100

100

100

100

100

53

Name of Group entity

Regus International Holdings BV ++

Satellite Business Centre Schiphol BV

Skyport Business Services BV

Regus Business Centre Oslo AS

Regus Business Centre (Panama) SA

Regus Business Centre (Peru) SA

Regus Centres Inc

Regus Business Centre SP zoo

Regus Business Centre Lda

LLC Regus Business Centre 

Regus Centres Pte Ltd

Regus Business Services Marina Pte Ltd

Regus Singapore Business Centre Pte Ltd

Regus Business Centre Bratislava sro

Regus Business Centre SA

Business Centre Gothenburg AB

Business Centre Stockholm AB

Business Centre Sweden AB

Regus Business Centre (S) SA

Regus Business Centre (Tanzania) Ltd

Regus Centres (Thailand) Ltd

Regus Tunisie SARL

Regus Is Merkezi Isletmeciligi Ltd Sirketi

Regus Business Centres (Ukraine)

Regus International Services SAFI

Regus Business Centre Corp

Regus Crescent Business Centres LLC +++

Regus Equity Business Centres LLC +++

Regus Business Centre Latin LLC

Stratis Business Centres Inc

Regus Centre (Vietnam) Ltd

Country of 

% of equity 

incorporation

and votes held

Netherlands

Netherlands

Netherlands

Norway

Panama

Peru

Philippines

Poland

Portugal

Russia

Singapore

Singapore

Singapore

Slovakia

Spain

Sweden

Sweden

Sweden

Switzerland

Tanzania

Thailand

Tunisia

Turkey

Ukraine

Uruguay

USA

USA

USA

USA

USA

Vietnam

60

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

50

50

100

100

100

Investments in Group undertakings are held at cost all of which are included within the consolidated results. Shares listed above are held

directly by Regus plc. where indicated by an asterisk.

Other than Regus Business Centre BV, Regus Business Centres (Holdings) Ltd, Regus Finance, Regus Investments Ltd, Regus Asia Pacific Ltd,

Regus Holdings UK Ltd and Regus International Services SAFI which are investment holding companies and Regus Management Ltd which is a

management company employing head office staff, the principal activity of all other companies is the provision of fully services business centres.

+ Our Azerbaijan business operates as a branch of this company.

++ Our South African business operates as a branch of this company.

+++ These are joint ventures.

54

Report and Accounts 2002

Shareholder information

Annual General Meeting
The Annual General Meeting will be held at Regus City Point, 
1 Ropemaker Street, London EC2Y 9HT, at 10.00am on
Wednesday 9 July 2003.
The proxy card accompanies this report.

Registrar
Administrative enquiries about the holding of Regus shares should
be directed in the first instance to the Registrar whose address is:

Capita IRG Plc
Bourne House
34 Beckenham Road
Beckenham
Kent BR3 4TU
United Kingdom

Tel: +44 (0) 20 8639 2000
www.capita-irg.com

Investor relations
For investor enquiries, please contact:

Stephen Jolly
Group Communications Director
Regus plc
3000 Hillswood Drive
Chertsey
KT16 0RS
United Kingdom

by telephone
+44 (0) 1932 895 135

by fax
+44 (0) 1932 895 262

by email
stephen.jolly@regus.com

American Depositary Receipts (ADRs)
In the US, the Company’s ordinary shares are traded in the form of
American Depositary Receipts, evidenced by ADRs.

Each ADR represents five ordinary shares in Regus plc. Morgan
Guaranty Trust Company of New York is the authorised Depositary
Bank for the Regus ADR Programme. For enquiries on the ADR
service please contact our representatives at:

Morgan Guaranty Trust Company of New York
PO Box 842006
Boston
MA 02284-2006
USA

Tel: +1 781 575 4328

Unsolicited mail
The Company is obliged by law to make its share register available to
other organisations who may then use it for a mailing list. If you wish
to limit the receipt of unsolicited mail you may do so by writing to:

The Mail Preference Service (MPS)
Freepost 22
London W1E 7EZ
United Kingdom

Tel: +44 (0) 845 703 4599

MPS will then notify the organisations which support its service that
you do not wish to receive unsolicited mail.

Further information
Information about Regus may be found on the Regus website at:

www.regus.com, or telephone +44 (0) 845 303 3004 (international
direct dial).

Registered office
Regus plc
3000 Hillswood Drive
Chertsey
Surrey KT16 0RS
United Kingdom

Registered number 3548821

Tel: +44 (0) 1932 895 000
Fax: +44 (0) 1932 895 001 

55

AGM Notice

Dear shareholder

Notice of Annual General Meeting

Annual General Meeting

I am pleased to give you information about the Annual

General Meeting, to be held at City Point, 1 Ropemaker

Street, London EC2Y 9HT at 10.00am on Wednesday 

9 July 2003.

Action to be taken

A form of proxy is enclosed for you to complete according

to the instructions printed on it and to send to the

Company’s registrar, Capita IRG Plc, PO Box 25,

Notice is hereby given that the Annual General Meeting of

Regus plc will be held at City Point, 1 Ropemaker Street,

London EC2Y 9HT, on Wednesday 9 July at 10.00am to

consider and, if thought fit, pass the following resolutions:

Ordinary business

1 Report and accounts

To receive the report of the directors and the financial

statements for the year ended 31 December 2002 together

with the report of the auditors.

Beckenham, Kent BR3 4BR, to arrive no later than

2 Re-election of directors

10.00am on 7 July 2003. You will not be prevented from

To re-elect each of Martin Robinson, John Matthews and

attending and voting at the meeting, if you subsequently

Mark Dixon as directors of the Company.

find that you are able to do so.

3 Re-appointment of auditors

Location of the meeting

To re-appoint KPMG as auditors to the Company and 

The meeting is to be held at City Point in the Regus

to authorise the directors to determine the auditors’

Conference Centre on the 9th floor. Further details are

remuneration for the year.

provided on page 59.

Recommendation

4 Remuneration report

To approve the directors’ remuneration report for the year

We, your directors, consider that all of the resolutions set

ended 31 December 2002.

out in the Notice of Annual General Meeting are in the best

interests of shareholders and recommended that you vote

in their favour, as we shall regarding our own shareholdings.

Yours faithfully

John Matthews

Chairman

Special business

To consider and, if thought fit, pass the following

resolutions of which Resolution 5 will be proposed as an

ordinary resolution and Resolutions 6 and 7 will be

proposed as special resolutions:

5 Directors’ authority to allot ordinary shares

That the directors be and are hereby authorised, generally

and unconditionally, for the purposes of Section 80 of the

Companies Act 1985, to exercise all powers of the

Company to allot relevant securities up to the aggregate

nominal amount of £9,748,776, being the lesser of (i) the

Company’s authorised but unissued share capital at the

date of the resolution and (ii) the sum of (a) one-third of the

Company’s issued ordinary share capital at the date of the

56

Report and Accounts 2002

AGM Notice continued

resolution and (b) any amounts outstanding at the date of

territory, the requirements of any regulatory body or stock

the resolution which have previously been approved by

exchange or any other matter whatsoever; and

shareholders to satisfy the Company’s obligations to issue

shares. The Company may make any offer or agreement

prior to the expiry of this authority which would or might

require relevant securities to be allotted after such expiry

and the directors may allot relevant securities after such

(ii) the allotment (otherwise than pursuant to sub-paragraph

(i) above) of equity securities up to the aggregate nominal

amount of £2,924,633 being 10% of the ordinary share

capital in issue at 30 May 2003.

expiry in accordance with this authority in pursuance 

This power shall enable the Company to make any offer 

of such offer or agreement. This authority shall expire

or agreement before the expiry of such general authority

immediately prior to the fifth anniversary of the passing 

which would or might require securities to be allotted after

of this resolution. All unexercised authorities vested in the

such expiry and the directors may allot equity securities

directors immediately prior to the general meeting at which

after such expiry pursuant to any such offer or agreement.

this resolution is passed to allot relevant securities are

Expressions used in this resolution which are defined in the

hereby revoked. Expressions used in this resolution which

Companies Act 1985 shall have the same meanings as

are defined in the Companies Act 1985 shall have the same

used herein. This authority shall expire immediately prior 

meaning as used herein.

to the fifth anniversary of the passing of this resolution.

6 Directors’ power to disapply pre-emption rights

7 Company’s authority to purchase ordinary shares 

That if Resolution 5 is passed as an ordinary resolution, the

That the Company be and is hereby unconditionally and

directors be and are hereby empowered in accordance with

generally authorised for the purpose of Section 166 of 

section 95(1) of the Companies Act 1985 from time to time

the Companies Act 1985 to make market purchases 

to allot equity securities pursuant to the general authority

(as defined in Section 163 of that Act) of ordinary shares 

referred to in Resolution 4 to such persons and in such

of the Company provided that:

manner as the directors may think fit as if Section 89(1) of

the Companies Act 1985 did not apply to any such

allotment, provided that this power shall be limited to:

(i) the maximum number of shares which may be

purchased is 58,492,660;     

(ii) the minimum price which may be paid is the nominal

(i) the allotment of equity securities in connection with 

a rights issue, open offer or any other pre-emptive offer 

value of each share;

in favour of shareholders and in favour of holders of any

(iii) the maximum price which may be paid for a share 

other class of equity security in accordance with the rights

is an amount equal to 105% of the average of the middle

attached to such class where the equity securities

market quotations of the Company’s ordinary shares as

respectively attributable to the interests of such persons 

derived from the Stock Exchange Daily Official List for the

on a fixed record date proportionate (as nearly as may be)

five business days immediately preceding the day on which

to the respective numbers of equity securities held by them

such share is contracted to be purchased;

or are otherwise allotted in accordance with the rights

attaching to such equity securities subject to such

exclusions or other arrangements as the Board may deem

necessary or expedient to deal with fractional entitlements

or legal or practical problems arising in any overseas

(iv) this authority shall expire at the conclusion of the Annual

General Meeting of the Company held in 2004 (except in

relation to the purchase of shares the contract for which

was concluded before the expiry of such authority and

57

which might be executed wholly or partly after such expiry)

Resolution 3 proposes the re-appointment of the

unless such authority is renewed prior to such time.

Company’s existing auditors KPMG for a further year. The

Registered Office:

3000 Hillswood Drive, Chertsey, Surrey KT16 ORS

By order of the Board

T S J Regan

Company Secretary

4 June 2003

Any member entitled to attend and vote at the meeting is

entitled to appoint a proxy to attend and vote instead of the

member. A proxy need not be a member of the Company.

Explanatory notes to the resolutions

Resolution 1 - Report and accounts

The directors are required to present to the Annual 

General Meeting, the directors’ and auditors’ reports 

and the accounts of the Company for the year ended 

31 December 2002.

Resolution 2 - Re-election of directors

resolution also gives authority to the directors to determine

the auditors’ remuneration. 

Resolution 4 - Remuneration report

New legislation which came into effect in August 2002

requires all listed companies with financial years ending on or

after 31 December 2002 to put their directors’ remuneration

report to a vote by shareholders. Accordingly, a resolution is

proposed to approve the remuneration report set out on

pages 15 to 19 of the Report and Accounts.

Resolution 5 - Directors’ authority to allot ordinary shares

Under Section 80 of the Companies Act 1985, the directors

require the authority of shareholders in general meeting to

allot unissued shares of the Company and this resolution

seeks to renew the authority last granted to the directors at

the 2002 Annual General Meeting. Although this authority is

not due to expire until the fifth anniversary of the date of the

passing of the resolution, the directors consider it

appropriate, and in line with current practice, to seek renewal

The Company’s Articles of Association require that any

of the authority on an annual basis. Accordingly, the directors

director appointed since the last Annual General Meeting

seek the authority to allot, at their discretion, an amount of

and, additionally, one-third in number of the directors must

relevant securities up to the aggregate nominal amount of

retire by rotation (including those directors who have held

£9,748,776 being one-third of the issued ordinary share

office at the time of the preceding two Annual General

Meetings and who did not retire at either of them). 

In accordance with the Articles of Association, Martin

Robinson, John Matthews and Mark Dixon shall retire.

capital of the Company at the date of the resolution. The

directors do not have any present intention of exercising this

authority other than in respect of the Company’s share

option schemes and if necessary to satisfy the consideration

payable for businesses acquired or to be acquired. 

All the retiring directors offer themselves for re-election.

This authority supersedes all previous authorities and the

Brief details of all the directors, including those seeking 

directors intend to seek its renewal at next year’s Annual

re-election at the meeting, are to be found in this Annual

General Meeting.

Report and Accounts.

Resolution 3 - Re-appointment of auditors

The auditors of a company must be appointed at each

general meeting at which accounts are presented.

58

Report and Accounts 2002

AGM Notice continued

Resolution 6 - Directors’ power to disapply 

Information for shareholders and other participants

pre-emption rights

This section provides information for shareholders and

other “participants” who have the rights in connection

Under Section 95 of the Companies Act 1985, the directors

require the authority of shareholders in general meeting to

with this meeting.

disapply section 89 of the Companies Act 1985 so that

Shareholders

they can allot authorised but unissued shares in the

Pursuant to Regulation 41 of the Uncertificated Securities

Company for cash other than to existing holders of ordinary

Regulations 2001, the time by which a person must be

shares pro rata to their holdings or alternatively, should

entered on the register of members in order to have the

appropriate circumstances arise, allot shares in connection

right to attend or vote at the Annual General Meeting is

with a rights issue (subject to certain limited exclusions for

10.00am on Monday 7 July 2003. Entries in the register

arrangements). At the present time there is no intention to

after that time will be disregarded in determining the rights

exercise such authority.

The directors intend to seek renewal of the authority given

by Resolution 6 at next year’s Annual General Meeting.

Resolution 7 - Authority to purchase own shares

In certain circumstances, it may be advantageous for 

the Company to purchase its own ordinary shares and

Resolution 7 seeks authority from the shareholders to 

make such purchases in the market. The directors consider

it desirable for this general authority to be available to

provide additional flexibility in the management of the

Company’s capital resources. The directors have no

specific intention of using such authority and would do 

so only when, in the light of market conditions prevailing 

at the time, they believe that the effect of such purchases 

is in the best interests of shareholders generally. Any shares

purchased under this authority will be cancelled and the

number of shares in issue will be reduced accordingly.

Resolution 6 specifies the maximum number of shares which

may be purchased (representing up to 10% of the Company’s

ordinary share capital in issue as at 8 March 2002) and the

minimum and maximum prices at which they may be bought.

The authority given by Resolution 7 will last until the conclusion

of next year’s Annual General Meeting (or, if earlier, 15 months

from 9 July 2003 being the date of the passing of the present

resolutions). The directors intend to seek renewal of this power

at subsequent Annual General Meetings.

of any person to attend or vote at the meeting. Such a

shareholder is entitled to appoint a proxy or proxies to

attend and, on a poll, to vote instead of him or her. 

A proxy need not be a shareholder of the Company. 

A prepaid proxy card is enclosed and, to be valid, it must

be completed according to the instructions printed on it

and sent to the Company’s registrar Capita IRG Plc, PO

Box 25, Beckenham, Kent BR3 4BR, to arrive no later than

10.00am on Monday 7 July 2003.

Shareholders who return completed proxy voting forms

may still attend the meeting instead of their proxies and

vote in person if they wish. In the event of a poll in which

the shareholders votes in person, his/her proxy votes

lodged with the Company will be excluded.

Regus plc Employee Trust

If you only hold shares through the Regus plc Employee

Trust, you cannot participate in the Annual General Meeting.

Documents

Copies of the following items will be available for inspection

at the registered office of the Company during normal

business hours on any weekday excluding Saturdays,

Sundays and public holidays, from the date of this notice

until the date of the meeting. They will also be available for

inspection at the place of the meeting for a period of at

least 15 minutes before the meeting and until the

conclusion of the meeting:

59

• The register of members;

About the meeting

• The register of directors’ shareholdings;

• Directors’ service contracts;

• Memorandum of Association;

• The Company’s current Articles of Association.

9.00 am Doors open to shareholder registration desk 

At the meeting you will be asked to vote on the resolutions

which are set out in this Notice of Meeting. Explanatory notes

are also provided. You may therefore find it helpful to bring

this document with you. However, you do not need to bring

any other documents. During the meeting the Chairman will

give shareholders the opportunity to ask questions.

and reception area

Smoking

9.15 am  Auditorium opens

Smoking is not permitted in the building.

The Annual General Meeting will be held on Wednesday

9 July 2003 at 10.00am. The venue is the Regus Conference

Centre at City Point, 1 Ropemaker Street, London, EC2Y

9HT, and is on the 9th floor of the tower, accessible by lifts

from the ground floor.

10.00 am The Annual General Meeting begins

Shareholders will be asked to vote on each of the

resolutions set out in this Notice of Annual General

Meeting. Shareholders will have an opportunity to ask

questions at the meeting.

Who may attend ?

Only shareholders and their proxies are entitled to 

attend the meeting. Non-shareholders will be admitted, 

as non-participating observers, at the discretion of 

the Company.

Admission

You will be asked to register at the shareholder reception

desk. If you have been appointed as a shareholder proxy,

you should make this fact known to the shareholder

reception desk.

Security

Shareholders are reminded that briefcases, cameras, laptop

computers, tape-recorders, etc. are not allowed in the

meeting room. We also ask that mobile phones be

switched off during the meeting.

60

Report and Accounts 2002

Five-year summary

Profit and loss data

31 Dec 1998

31 Dec 1999

31 Dec 2000

31 Dec 2001

31 Dec 2002

Turnover (including share of joint ventures)

Less: share of turnover of joint ventures

Turnover

Cost of sales (centre costs) before exceptional items

Exceptional cost of sales

Cost of sales (centre costs) after exceptional items

Gross (loss)/profit (centre contribution)

Administration expenses before exceptional items

Exceptional items

Administration expenses after exceptional items

Group operating (loss)/profit

Share of operating loss in joint ventures

Total operating (loss)/profit: Group and

share of joint ventures

Profit on sale of group undertakings

(Loss)/profit on ordinary activities before interest

Net interest payable and similar charges

Loss on ordinary activities before tax

Tax on loss on ordinary activities

Loss on ordinary activities after tax

Minority interests

Retained loss for the financial period

Loss per ordinary share:

Basic and diluted (p)

Weighted average number of shares 

£m

111.6

–

111.6

(97.2)

–

(97.2)

14.4

(29.6)

–

(29.6)

(15.2)

–

(15.2)

–

(15.2)

(2.0)

(17.2)

(0.8)

(18.0)

0.1

(17.9)

£m

200.6

–

200.6

(183.5)

–

(183.5)

17.1

(60.0)

(5.1)

(65.1)

(48.0)

(0.1)

(48.1)

–

(48.1)

(6.8)

(54.9)

(1.5)

(56.4)

–

(56.4)

£m

429.2

(8.1)

421.1

(320.8)

–

(320.8)

100.3

(86.9)

(9.5)

(96.4)

3.9

(1.0)

2.9

–

2.9

(6.8)

(3.9)

(9.9)

(13.8)

0.3

(13.5)

£m

524.6

(12.0)

512.6

(434.7)

(38.0)

(472.7)

39.9

(91.3)

(52.5)

(143.8)

(103.9)

(5.6)

(109.5)

–

(109.5)

(0.6)

(110.1)

(10.1)

(120.2)

1.9

(118.3)

£m

445.4

(9.8)

435.6

(413.3)

(57.0)

(470.3)

(34.7)

(61.1)

(35.1)

(96.2)

(130.9)

(5.5)

(136.4)

22.7

(113.7)

(5.4)

(119.1)

(5.5)

(124.6) 

1.2 

(123.4) 

(4.2)

(12.0)

(2.7)

(21.0)

(21.9) 

outstanding (thousands)

427,729

469,486

497,889

563,528

564.052

Balance sheet data (at year end):

Fixed assets and investments

Cash

Total assets

Creditors: amount falling due within one year

Creditors: amounts falling due after more than one year

Equity minority interests

Equity shareholders’ (deficit)/funds

54.7

48.0

142.2

(99.3)

(29.1)

(0.2)

13.9

126.8

72.1

268.3

(189.9)

(102.4)

(0.2)

(23.7)

244.6

169.8

544.4

(317.9)

(23.8)

(0.4)

203.1

251.5

117.1

486.3

(344.4)

(53.1)

0.4

88.4

110.1

58.6 

228.0 

(178.0)

(78.7) 

(0.2) 

(28.4) 

THE “SAFE HARBOUR” STATEMENT UNDER THE US PRIVATE SECURITIES REFORM ACT OF 1995

This Annual Report contains statements concerning the Group’s business, financial condition, results of operations and certain of the Group’s plans, objectives, 
assumptions, projections, expectations or beliefs with respect to these items. These statements are intended as forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995. These statements include, without limitation, those concerning: the Group’s future cash flow position, the Group’s cost 
reduction programme, expectations regarding sales, trading profit and growth, the Group’s possible or assumed future results of operations and/or those of the Group’s
associates and joint ventures, capital expenditure, adequacy of capital and liquidity, financing plans, and those preceded by, followed by, or that included the words
“believe”, “expect”, “intend”, “plan”, “anticipate” or similar expressions.

The Company cautions that any forward-looking statements in this Annual Report may and often do vary from actual results and the differences between these 
statements and actual results can be material. Accordingly, readers are cautioned not to place undue reliance on forward-looking statements, which speak only at their
respective dates. The Company undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect
events or circumstances after the date of this press release, including, without limitation, changes in the Company’s business or acquisition strategy or planned capital
expenditures, or to reflect the occurrence of unanticipated events.

By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future. 
There are a number of factors that could cause actual results and developments to differ materially from those expressed or implied by these forward looking 
statements. These factors include, among other things, the impact of the Company’s bankruptcy proceedings in the United States, the nature of the serviced office
market, the long-term nature of the Company’s lease commitments, its financing requirements, foreign exchange, risks of litigation, and other risks and uncertainties
described in the Company’s filings with the Securities and Exchange Commission.

www.regus.com

Regus plc 

3000 Hillswood Drive 

Chertsey 

Surrey KT16 0RS 

United Kingdom

Registered number: 3548821