RE/MAX
Annual Report 2014

Plain-text annual report

2014Annual Report and Form 10-K RE/MAX® and the RE/MAX Balloon are registered trademarks of RE/MAX, LLC Each office independently owned and operated. 141306 ©2015 RE/MAX, LLC t r o p e R l a u n n A 4 1 0 2 A word from the CEO For over 40 years, the RE/MAX model – attracting solid and top- producing real estate agents and giving them competitive advantages that make them even better – has proven itself over and over again. Through eight presidents and five recessions, RE/MAX has adapted and endured. We enjoyed a 33-year period of uninterrupted growth until the housing downturn, and then, even through the worst of the recession, we maintained No. 1 market share as measured by total residential transaction sides. In fact, in both the U.S. and Canada, nobody has sold more real estate than RE/MAX since 1999. Our global agent-count growth resumed in 2012, and we’ve experienced 12 consecutive quarterly increases since then. Our core, agent-centric business model remains the same, and we continue to improve our value proposition and financial results. In 2014, we grew our network of experienced, productive agents by 5.1%, increased revenue by 7.6% and expanded our Adjusted EBITDA margin by 50 basis points to 49.0%. At year-end, our global network stood at 98,010 agents and 6,751 open offices in 97 countries. RE/MAX agents closed more than 1.4 million transaction sides in 2014. We see great opportunity for our agents and the housing market in the U.S. We believe elements such as employment, construction, foreign investment, household formation trends, consumer confidence, lending policy and more bode well for the industry. We also see pent-up demand within an environment of rising rents and traditional first-time buyers who’ve been delayed by various factors. Homeownership is still a natural step for most people, and when they’re ready to take it, our agents are ready to help them. These buyers will search for homes on the Internet, but ultimately they’ll want a professional adviser to guide them through one of the biggest financial decisions of their lives. If they prefer a full-time agent who’s educated, committed and productive, their best move is contacting RE/MAX. Like millions of others before them, they’ll be glad they did. Dave Liniger Chief Executive Officer, Chairman of the Board and Co-Founder RE/MAX Holdings, Inc. Agents 89,008 93,228 98,010 2012 2013 2014 Revenue ($ in millions) 2012 $143.7 2013 2014 2012 2013 2014 2012 2013 2014 $158.9 $171.0 Adjusted EBITDA 3, 4 ($ in millions) $66.7 $77.0 $83.8 Net Income 4 ($ in millions) $33.3 $28.3 $44.0 s t h g i l h g H i ) 4 1 0 2 d n e - r a e y f o s a ( 1 in U.S. and Canada 2 1 MMR Strategy Group study of unaided awareness in the U.S. and Canada. 2 As measured by total residential transaction sides. 3 See Item 7 herein for discussion of Adjusted EBITDA and how it differs from net income. 4 Excludes adjustments attributable to non-controlling interest. UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-K  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended: December 31, 2014 OR  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF1934 For the transition period from to Commission File Number 001-36101 RE/MAX Holdings, Inc. (Exact name of registrant as specified in its charter) Delaware (State or other jurisdiction of incorporation or organization) 5075 South Syracuse Street Denver, Colorado (Address of principal executive offices) 80-0937145 (I.R.S. Employer Identification Number) 80237 (Zip code) (303) 770-5531 (Registrants’ telephone number, including area code) Securities registered pursuant to Section 12(b) of the Act: Title of each class Class A Common Stock, par value $0.0001 per share Name of each exchange on which registered New York Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark if the registrant is well-known seasoned issuers, as defined in Rule 405 of the Securities Act. Yes  No  Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes  No  Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  No  Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes  No  Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. Yes  No  Indicate by check mark whether the registrant is a large accelerated filer, accelerated filer, non-accelerated filer, or smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. Accelerated Filer  Large Accelerated Filer  Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes  No  As of June 30, 2014, the last business day of the registrant’s most recently completed second quarter, the aggregate value of the registrant’s common stock held by non-affiliates was approximately $342.6 million, based on the number of shares held by non-affiliates as of June 30, 2014 and the closing price of the registrant’s common stock on the New York Stock Exchange on June 30, 2014. The number of outstanding shares of the registrant’s Class A common stock, par value $0.0001 per share, and Class B common stock, par value $0.0001, as of March 6, 2015 was 11,798,041 and 1, respectively. Smaller Reporting Company  Non-Accelerated Filer  Portions of the registrant’s Proxy Statement for the 2015 Annual Meeting of Stockholders are incorporated into Part III of this Annual Report on Form 10-K where indicated. Such proxy statement will be filed with the Securities and Exchange Commission within 120 days of the registrant’s fiscal year ended December 31, 2014. DOCUMENTS INCORPORATED BY REFERENCE RE/MAX HOLDINGS, INC. 2014 ANNUAL REPORT ON FORM 10-K TABLE OF CONTENTS PART I ................................................................................................................................................................................................ ITEM 1. BUSINESS ........................................................................................................................................................................... ITEM 1A. RISK FACTORS ............................................................................................................................................................... ITEM 1B. UNRESOLVED STAFF COMMENTS ............................................................................................................................ ITEM 2. PROPERTIES ...................................................................................................................................................................... ITEM 3. LEGAL PROCEEDINGS .................................................................................................................................................... ITEM 4. MINE SAFETY DISCLOSURES ........................................................................................................................................ PART II .............................................................................................................................................................................................. ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES ................................................................................................................................... ITEM 6. SELECTED FINANCIAL DATA ....................................................................................................................................... ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS ............................................................................................................................................................................... ITEM 7A. QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK .................................................. ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA ..................................................................................... 4 4 17 36 36 36 36 37 37 38 40 74 75 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE ............................................................................................................................................................................... 113 ITEM 9A. CONTROLS AND PROCEDURES ................................................................................................................................. 113 ITEM 9B. OTHER INFORMATION ................................................................................................................................................. 113 PART III ............................................................................................................................................................................................. 114 ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE ........................................................... 114 ITEM 11. EXECUTIVE COMPENSATION ..................................................................................................................................... 114 ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS ....................................................................................................................................................... 114 ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS AND DIRECTOR INDEPENDENCE ................. 114 ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES .................................................................................................... 114 PART IV ............................................................................................................................................................................................. 115 ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES ......................................................................................... 115 2 SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS This Annual Report on Form 10-K contains forward-looking statements that are subject to risks and uncertainties. Forward-looking statements give our current expectations and projections relating to our financial condition, results of operations, plans, objectives, future performance and business. You can identify forward-looking statements by the fact that they do not relate strictly to historical or current facts. These statements may include words such as “anticipate,” “estimate,” “expect,” “project,” “plan,” “intend,” “believe,” “may,” “will,” “should,” “likely” and other words and terms of similar meaning in connection with any discussion of the timing or nature of future operating or financial performance or other events. For example, forward-looking statements include statements we make relating to:  our expectations regarding consumer trends in residential real estate transactions;  our expectations regarding overall economic and demographic trends, including the continued recovery of the U.S. residential real estate market;  our expectations regarding our performance during future downturns in the housing sector;  our growth strategy of increasing our agent count;  our ability to expand our network of franchises at higher than average rates in both new and existing but underpenetrated markets;  our expectations regarding agent count and productivity;  our growth strategy of increasing our number of closed transaction sides and transaction sides per agent;  the continued strength of our brand both in the U.S. and Canada and in the rest of the world; the pursuit of future reacquisitions of Independent Regions;   our intention to pay dividends;  our future financial performance; the effects of laws applying to our business;   our ability to retain our senior management and other key employees;  our intention to pursue additional intellectual property protections;  our future compliance with U.S. or state franchise regulations;  other plans and objectives for future operations, growth, initiatives, acquisitions or strategies, including investments in our information technology infrastructure; and  the anticipated benefits of our advertising strategy. These and other forward-looking statements are subject to risks and uncertainties that may cause actual results to differ materially from those that we expected. We derive many of our forward-looking statements from our operating budgets and forecasts, which are based upon many detailed assumptions. While we believe that our assumptions are reasonable, we caution that it is very difficult to predict the impact of known factors and it is impossible for us to anticipate all factors that could affect our actual results. Important factors that could cause actual results to differ materially from our expectations, or cautionary statements, are disclosed in “Item 1A.— Risk Factors” and in “Item 7.—Management’s Discussion and Analysis of Financial Condition and Results of Operations” included elsewhere in this Annual Report on Form 10-K. We caution you that the important factors referenced above may not contain all of the factors that are important to you. In addition, we cannot assure you that we will realize the results or developments we expect or anticipate or, even if substantially realized, that they will result in the consequences or affect us or our operations in the way we expect. The forward-looking statements included in this Annual Report on Form 10-K are made only as of the date of this report. We undertake no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as required by law. 3 ITEM 1. BUSINESS Our Company PART I We are one of the world’s leading franchisors of real estate brokerage services. Our business strategy is to recruit and retain agents and sell franchises. Our franchisees operate under the RE/MAX brand name, which has held the number one market share in the U.S. and Canada since 1999, as measured by total residential transaction sides completed by our agents. Accordingly, our company slogan is “Nobody sells more real estate than RE/MAX.” The RE/MAX brand has the highest level of unaided brand awareness in real estate in the U.S. and Canada according to a 2014 consumer survey by MMR Strategy Group, and our iconic red, white and blue RE/MAX hot air balloon is one of the most recognized real estate logos in the world. The RE/MAX brand is built on the strength of our global franchise network, which is designed to attract and retain the best- performing and most experienced agents by maximizing their opportunity to retain a larger portion of their commissions. As a result of this agent-centric approach, we believe that our agents are substantially more productive than the industry average. We consider agent count to be a key measure of our business performance as the majority of our revenue is derived from fixed, contractual fees and dues paid to us based on the number of agents in our franchise network. RE/MAX was founded in 1973 by David and Gail Liniger with an innovative, entrepreneurial culture affording our agents and franchisees the flexibility to operate their businesses with great independence. This business strategy led to a 33-year period of uninterrupted growth, highlighted in the charts below, as RE/MAX added large numbers of franchises and agents in the U.S., Canada and around the world. Today, the RE/MAX brand operates in more countries than any other real estate brokerage brand in the world. 98,010 Agents Number of Agents 6,751 Offices Number of Offices 97 Countries Number of Countries As of December 31, 2014. We grew our total agent count at a compound annual growth rate (“CAGR”) of 30% from our founding to a peak of approximately 120,000 agents in 2006. Our agent count declined approximately 26.8% from 2006 through 2011 as real estate transaction activity declined during the U.S. and global real estate downturn and economic recession. We returned to growth starting in 2012, resulting in a net gain of 10,534 agents between 2012 and 2014 (of which 5,953 were in the U.S.). We gained 4,782 agents (of which 2,614 were in the U.S.) in 2014 as the upturn has continued. We expect that our U.S. agent count will continue to increase as we continue to attract agents who recognize the strength of the RE/MAX brand and our agent-centric value proposition. As approximately 81% of our 2014 revenue came from the U.S., we believe that we are benefiting from an improving U.S. housing market. After rising by more than 9% per year in 2012 and 2013, existing home sale transactions fell by 2.9% in 2014, according to the National Association of Realtors (“NAR”). However, NAR forecasts that existing home sale transactions will rise 6.4% in 2015. With approximately 14% of our 2014 revenue coming from Canada, where RE/MAX has the leading market share among residential brokerage firms, we also expect to benefit from generally stable Canadian housing market trends, where home sales were up 5.1% in 2014, but are forecasted to rise 0.8% in 2015, according to the Canadian Real Estate Association (“CREA”). The RE/MAX network extends to commercial real estate brokerage as well, with approximately 2,800 RE/MAX Commercial® practitioners in over 45 countries. RE/MAX Commercial® is perennially named one of the top 25 commercial brokerage networks by National Real Estate Investor magazine. 4 As a franchisor with less than 1% owned brokerage offices in the U.S., we maintain a low fixed-cost structure, which enables us to generate high margins and helps us drive significant operating leverage through incremental revenue growth. (1) Adjusted EBITDA includes adjustments to EBITDA for loss or gain on sale or disposition of assets and sublease, loss on early extinguishment of debt, non-recurring equity-based compensation, non-cash straight-line rent expense, salaries paid to David Liniger, our Chief Executive Officer, Chairman and Co-Founder, and Gail Liniger, our Vice Chair and Co-Founder, that we discontinued subsequent to our initial public offering (the “IPO”), professional fees and certain non-recurring expenses incurred in connection with the IPO, acquisition transaction costs and non-recurring severance and other related charges incurred in connection with the restructuring plan designed to improve efficiencies at our corporate headquarters and the retirement of our former Chief Executive Officer on December 31, 2014. See “Item 7.—Management’s Discussion and Analysis of Financial Condition and Results of Operations” for further discussion of Adjusted EBITDA and a reconciliation of the differences between Adjusted EBITDA and net income. (2) Excludes adjustments attributable to the non-controlling interest. We operate in two reportable segments, (1) Real Estate Franchise Services and (2) Brokerages. The Real Estate Franchise Services reportable segment comprises the operations of our owned and independent global franchising operations and corporate-wide professional services expenses. The Brokerages reportable segment contains the operations of our 21 owned brokerage offices in the U.S. (which represent less than 1% of RE/MAX brokerages in the U.S.), the results of operations of a mortgage brokerage company in which we own a non-controlling interest and reflects the elimination of intersegment revenue and other consolidation entities. Our reportable segments represent our operating segments for which separate financial information is available and which is utilized on a regular basis by our management to assess performance and to allocate resources. For additional financial information about our business by segment, see Note 18 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K. Market Opportunity We operate in the real estate brokerage franchise industry in the U.S., Canada and 95 other countries. U.S. and Canadian Real Estate Brokerage Industry Overview. Based upon U.S. Census Bureau data and existing home sales information from NAR, the U.S. residential real estate industry is an approximately $1.41 trillion market based on 2014 sales volume. Residential real estate represents the largest single asset class in the U.S. with a value of approximately $20.0 trillion, according to the Federal Reserve. Residential real estate brokerages typically realize revenue by charging a commission based on a percentage of the price of the home sold. The real estate brokerage industry generally benefits in periods of rising home prices and transaction activity (with the number of licensed real estate agents generally increasing during such periods), and is adversely impacted in periods of falling prices and home sale transactions (with the number of licensed real estate agents generally decreasing during such periods). 5 We believe that the traditional agent-assisted business model compares favorably to alternative channels of the residential brokerage industry, such as discount brokers and “for sale by owner,” because full-service brokerages are the best-suited to address many of the key characteristics of real estate transactions, including: (i) the complexity and large monetary value involved in home sale transactions, (ii) the infrequency of home sale transactions, (iii) the high price variability in the home market, (iv) the unique nature of each home and (v) the consumer’s need for a high degree of personalized advice and support in light of these factors. For these reasons, we believe that consumers will continue to use the agent-assisted model for residential real estate transactions. In addition, although listings are available for viewing on a wide variety of real estate websites, we believe an agent’s local market expertise provides the ability to better understand the inventory of for-sale homes and the interests of potential buyers. This knowledge allows the agent to customize the pool of potential homes they show to a buyer, as well as help sellers to present their home professionally to best attract potential buyers. According to NAR, 88% of sellers of existing homes used an agent or broker in 2014 compared to 82% in 2004, and 88% of buyers used an agent or broker, compared with 77% in 2004. Cyclical Nature. The residential real estate industry is cyclical in nature, but has shown strong long-term growth. From the second half of 2005 through 2011, the U.S. real estate industry experienced a significant downturn, with existing home sale transactions declining by 40% from 7.1 million in 2005 to 4.3 million in 2011, according to NAR. Since then, the U.S. real estate industry has improved, with 4.7 million existing home sale transactions in 2012, 5.1 million in 2013, and 4.9 million in 2014. NAR forecasts 5.3 million existing home sales in 2015. Similarly, the median home sale price declined by 24% from 2005 to 2011, but increased by 6.4% in 2012, and another 11.5% in 2013, according to NAR. Median price increases moderated to 5.7% in 2014, leaving prices at the end of 2014 5.1% below the end of 2005. NAR forecasts that the rate of home price increases will moderate further in 2015. Furthermore, according to CoreLogic, Inc., between October 2012 and September 2014, the number of homes with mortgages larger than their estimated fair value fell by more than 50%, and the percentage of homes with a loan-to-value ratio of less than 80% increased from 55% to more than 70%. We believe the strengthened equity position of a substantial number of homeowners, who may previously have been unable to sell their houses because doing so would not bring a high enough price to pay off the mortgages, will unlock pent-up market demand for sales of existing homes in 2015 and beyond. While this price recovery has meant that home affordability has fallen somewhat from record highs in 2012, it has still remained substantially above its ten- and twenty-year averages, as measured by NAR’s Home Affordability Index. This means homes continue to be affordable for the median consumer. The extent to which home affordability remains high will depend on the extent of any future interest rate changes, changes in home prices, and changes in the job market and/or wage growth. Favorable Long-term Demand. We believe that long-term demand for housing in the U.S. is primarily driven by the economic health of the domestic economy, and local factors such as demand relative to supply. We also believe that the residential real estate market in the U.S. will benefit from fundamental demographic shifts over the long term. These include an increase in household formations, including as a result of immigration and population growth. According to the 2014 State of the Nation’s Housing Report compiled by the Joint Center for Housing Studies, U.S. household formation increased by only 600,000 to 800,000 formations in each of the past several years, well below historic levels, but is projected to grow by 11.6 million to 13.2 million between 2015 and 2025. Likewise, the U.S. Census Bureau projects that the U.S. will continue to experience long-term population growth and predicts total net immigration of 49.0 million individuals between 2015 and 2050. We believe that there is also pent-up selling demand from generational shifts, such as many retirement age homeowners who are likely to take advantage of improving housing market conditions in order to sell their existing residences and retire in new areas of the country or purchase smaller homes. Similarly, we believe there is also pent-up buying demand among adult children, particularly in the large millennial generation, currently living in their parents’ homes or renting with others, who are likely to take advantage of an improving economy and good home affordability, driving household formation back to historical levels. Our Market Position. We attribute our success to our ability to recruit and retain experienced agents and sell franchises. Our approach to sustained agent recruiting and retention and franchise sales depends upon two key elements of our unique business model: (i) creating and maintaining a premier market presence in the real estate brokerage industry worldwide, and (ii) creating and maintaining the unique RE/MAX “growth engine.” Premier Market Presence. The strength of our brand worldwide in the real estate brokerage industry is the result of our ability to successfully create and maintain “Premier Market Presence.” We believe that we offer agents and franchisees a compelling market presence in the real estate brokerage industry through the combination of the following six attributes: leading unaided brand awareness;   highly experienced and productive agents; leading market share;   high traffic web presence; 6  high level of customer satisfaction; and  strong community citizenship. We believe our focus on creating and maintaining Premier Market Presence has led to a sustained growth of our global franchise network and the RE/MAX brand. RE/MAX “Growth Engine.” The RE/MAX Growth Engine is a virtuous circle whereby all of the key stakeholders in our franchise network—our franchisees, agents and RE/MAX—benefit from mutual investment and participation in the RE/MAX network, or, as we say in RE/MAX, “Everybody wins.” By building our leading brand around an agent-centric model, we believe we are able to attract and retain highly productive agents and motivated franchisees. As a result, our agents and franchisees help to further enhance our brand and market share, expand our franchise network, and ultimately grow our revenue, as illustrated below: The RE/MAX Growth Engine leads to the following unique benefits for our franchisees and agents and RE/MAX: RE/MAX Franchisee and Agent Benefits  Affiliation with the best brand in the real estate industry  Entrepreneurial culture  High agent commission split and low franchise fees  Access to our lead referral system which is supported by our high traffic websites  Comprehensive, award-winning training programs RE/MAX Benefits  Network effect drives brand awareness  Franchise fee structure provides recurring revenue streams  Franchise model—highly profitable with low capital requirements—leads to strong cash flow generation and high margins 7 Our Franchise Structure Franchise Organizational Model. We function under the following franchise organizational model, with nearly all of the RE/MAX branded brokerage office locations being operated by franchisees: Franchise Tier RE/MAX Owns the right to the RE/MAX brand and sells franchises and franchising rights. Description Regional Franchise Owner Owns rights to sell brokerage franchises in a specified region. Current network of 162 regions globally. In the U.S. and Canada, RE/MAX owns 12 of 32 regional franchises, representing 55% of our U.S. and Canada agent count. The remaining 20 regional franchises, representing 45% of our U.S. and Canada agent count, are Independent Regions. Franchisee (or Broker-Owner) Owns right to operate a RE/MAX-branded brokerage office, list properties and recruit agents. 6,751 offices globally, as of December 31, 2014. Agent (or Sales Associate) Branded independent contractors who operate out of local franchise brokerage offices. 98,010 agents globally, as of December 31, 2014. In the early years of our expansion in the U.S. and Canada, we sold regional franchise rights to independent owners for certain Independent Regions while retaining rights to other regions. In recent years, we have pursued a strategy to reacquire regional franchise rights, such as the California-Hawaii, Florida and Carolinas regions in 2007, the Mountain States region in 2011, the Texas region in 2012 and the Central Atlantic and Southwest regions in 2013. Franchise Agreements and Relationship Terms. In those regions that are owned by us in the U.S. and Canada, we typically enter into a five-year renewable franchise agreement with franchisees covering a standard set of terms and conditions. For those regions that are independently owned, we enter into a long-term agreement (typically between 15 and 20 years, with up to three renewal periods of equal length) with the Independent Region owner, pursuant to which the regional franchise owner is authorized to enter into franchise agreements with individual franchisees in that region. In general, the franchisees (or broker-owners) do not receive an exclusive territory except under certain limited circumstances. Prior to opening an office, a franchisee or principal owner is required to attend a four to five day training program at our global headquarters. We maintain a close relationship with our franchisees and provide them with ongoing training via our RE/MAX University® to help them better attract and train agents, market, and operate more effectively. Prospective franchisees, renewing franchisees, and transferees of a franchise are subject to a criminal background check and must meet certain subjective and objective standards, including those related to relevant experience, education, licensing, background, financial capacity, skills, integrity and other qualities of character. 8 Our Revenue Model The majority of our revenue is derived from a stable set of fees paid by our agents, franchisees and regional franchise owners. Revenue Streams. Our revenue streams are illustrated in the following chart: Revenue Streams as Percentage of 2014 Total Revenue Continuing Franchise Fees. In the U.S. and Canada, continuing franchise fees are fixed contractual fees paid monthly by regional franchise owners in Independent Regions or franchisees in Company-owned Regions to RE/MAX based on the number of agents in the franchise region or the franchisee’s office. Beginning January 1, 2014, continuing franchise fees increased $3 per month per agent in our U.S. Company-owned Regions. Annual Dues. Annual dues are the membership fees that agents pay directly to RE/MAX to be a part of the RE/MAX network and use the RE/MAX brand. In 2013 and 2012, annual dues were a flat fee of US$390 for U.S. agents and CA$390 for Canadian agents. Beginning January 1, 2014, annual dues membership fees increased to US$400/CA$400 per agent annually for our U.S. and Canadian agents. Broker Fees. Broker fees are assessed to the broker against real estate commissions paid by customers when an agent sells a home. Agents pay a negotiated percentage of these earned commissions to the broker in whose office they work. Broker-owners in turn pay a percentage of the commission to the regional franchisor. Generally, the amount paid by broker-owners to the regional franchisor, which we refer to as the “broker fee,” is 1% of the total commission on the transaction. The amount of commission collected by brokers is based primarily on the sales volume of RE/MAX agents, home sale prices in such sales and real estate commissions earned by agents on these transactions. Broker fees therefore vary based upon the overall health of the real estate industry and the volume of existing home sales in particular. This revenue stream is based on sales volume and provides us with incremental upside during a real estate market recovery. Franchise Sales and Other Franchise Revenue. Franchise sales and other franchise revenue is primarily comprised of:  Franchise Sales. Franchise sales revenue consists of revenue from sales and renewals of individual franchises from Company-owned Regions and Independent Regions, as well as regional and country master franchises in global markets outside of North America. We receive only a portion of the revenue from the sales and renewals of individual franchises from Independent Regions.  Other Franchise Revenue. Other franchise revenue includes revenue from preferred marketing arrangements and approved supplier programs with third parties, including mortgage lenders and other real estate service providers, as well as event- based revenue from training and other programs, including our annual convention in the U.S. Brokerage Revenue. Brokerage revenue principally represents fees assessed by our owned brokerages for services provided to their affiliated real estate agents. Our owned brokerage offices are solely in the U.S. and represent less than 1% of the over 3,400 real estate brokerage offices that operate under the RE/MAX brand name in the U.S. 9 Revenue per Agent in U.S. and Canada Owned and Independent Regions. We receive a higher amount of revenue per agent in our Company-owned Regions than in our Independent Regions. While both Company-owned Regions and Independent Regions charge relatively similar fees to RE/MAX brokerages and agents, we receive the entire amount of the continuing franchise fee, broker fee and initial franchise and renewal fee in Company-owned Regions, whereas we receive only a portion of these fees in Independent Regions. We generally receive 15%, 20% or 30% of the amount of such fees in Independent Regions, which is a fixed rate in each particular Independent Region established by the terms of the applicable regional franchise agreement. In 2014, the annual revenue per agent in our Company-owned Regions was approximately $2,449, whereas the average annual revenue per agent in Independent Regions was approximately $821. Franchise and Agent Fee Increases. Given the low fixed infrastructure cost of our franchise model, modest increases in aggregate fees per agent positively affect our profitability. Although we may pursue future opportunities to increase our aggregate fees per agent over time, our strategic focus is to grow agent count through recruiting programs and retention initiatives. International Revenue. We base our continuing franchise fees, agent dues and broker fees outside the U.S. and Canada on the same structure as our Independent Regions, except that the aggregate level of such fees is substantially lower in these markets than in the U.S. and Canada. Our revenue and agent count by geography are illustrated in the following charts: Revenue by Geography Percent of 2014 Revenue Agents by Geography As of Year-end 2014 10 For additional financial information about our business by geographic area, see Note 18 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K. Our Agent-Centric Approach We believe that our agent-centric approach enables us to attract and retain highly effective agents and motivated franchisees to our network and drive growth in our business and profitability. We have built a franchise model designed to provide the following unique combination of benefits to our franchisees and agents:  Affiliation with the Best Brand in Residential Real Estate. We believe buyers and sellers of real estate are most comfortable doing business with an entity and brand with which they are familiar. We drive brand awareness through transaction activity and visibility in the market. The RE/MAX brand has held number one market share as measured by total residential transaction sides completed by our agents in both the U.S. and Canada since 1999. We reinforce brand awareness through marketing and advertising programs that are supported by promotional campaigns of our franchisees and agents in their local markets. RE/MAX has surpassed all U.S. real estate franchises in television advertising every year from 2002 to 2014, according to Nielsen Monitor-Plus total unequivalized ad impressions among adults of ages from 25 to 54 for ads purchased through nationwide buys (not including Spanish-language television).  Entrepreneurial, High Performance Culture. We attract highly driven professionals through our recruiting and franchise sales efforts. We provide our franchisees and agents with a vast array of industry-leading tools, resources and support, but allow them autonomy to run their businesses independently. Our approach gives them the freedom generally to set commission rates and oversee local advertising in order to best meet the needs of their particular markets and circumstances. As we say to our agents, they are “in business for themselves, but not by themselves.”  High Agent Commission Fee Split and Low Franchise Fees. In the RE/MAX franchise network, we recommend to our franchisees an agent-favorable commission split of 95%/5% (with the agent receiving 95%). In exchange for the agent generally retaining a high percentage of commissions, our agents pay the franchise broker a pre-agreed sum to share the overhead and other fixed costs of the brokerage. This model is highly attractive to high-producing agents because it allows them to earn a higher commission compared to traditional brokerages where the broker typically takes 30% to 40% of the agent’s commission.  Lead Referral Systems Supported by High Traffic Websites. We provide an attractive lead referral system to our agents free of referral fees. We believe that this system is attractive to our agents and franchisees and that no other national real estate brand provides their real estate agents comparable access to free leads. Our websites, including remax.com, global.remax.com, theremaxcollection.com and remaxcommercial.com, collectively were visited over 70.0 million times in 2014. In addition, the traffic across our websites provides listed properties additional exposure to potential buyers. When a prospective buyer inquires about a property displayed on our websites, or the websites of certain of our regions, offices, and agents, a RE/MAX agent receives this lead through our lead referral system, LeadStreet®, without a referral fee. Our LeadStreet® system has sent over 14.0 million free leads to our agents since 2006. Our expansive global network of agents also generates traditional agent-to-agent leads, such as when a relocating home seller wants their RE/MAX agent’s referral for an agent to help them buy in their new area, or a customer’s business needs the specialized assistance of a RE/MAX Commercial® practitioner.  RE/MAX University® Training Programs. RE/MAX is an industry leader in providing comprehensive education programs for franchisees and agents. RE/MAX agents and brokers have enrolled in more than 90,000 professional designations, certifications or other courses through our proprietary education systems. In 1994, RE/MAX created the revolutionary RE/MAX Satellite Network, which was the only real estate related educational and training system of its kind for over a decade. In 2007, RE/MAX introduced RE/MAX University®, or RU, which offers worldwide, 24/7, on-demand access to the latest information on key industry topics and is aimed at helping our global network of agents deliver the best service possible to their existing and potential new customers. RE/MAX University further enhances our agent expertise by equipping agents with advanced training in areas such as distressed properties, luxury properties, senior clients, buyer agency and many other specialty areas of real estate. For example, 34% of the 46,000 real estate agents in the U.S. who hold the Certified Distressed Property Expert (“CDPE”) designation are RE/MAX agents, while the closest competitor comprises only 11% of the total CDPE designees. Among Certified Residential Specialists (“CRS”), which is often considered the premier advanced education designation in the residential real estate space, RE/MAX has more designees than the next two national franchise brands combined. 11 Our Growth Strategy We intend to leverage our market leadership in the residential real estate brokerage industry in the U.S. and Canada through various growth initiatives. The key elements of our growth strategy include: Capitalize on Recovery in the U.S. Residential Real Estate Market and Increase Our Agent Count. Since 2006, the residential real estate industry across the globe, and especially in the U.S., experienced a historic downturn, including a significant decline in the number of agents in the business. The residential real estate market in the U.S. is in a recovery and we are well positioned to capitalize on this trend due, in large part, to our leading brand and the quality of our agent and franchise network. Based on our experience, we believe gradually improving market conditions in the U.S. will enable us to continue to sell franchises and recruit and retain higher numbers of agents, increasing our revenue and profitability. We experienced agent losses during the downturn, but we returned to a period of net agent growth in 2012 and our growth in agent count accelerated in 2013 and 2014. As the housing market continues to improve, we expect the growth in our agent count to continue. Number of Agents at Quarter-End Agent Count We believe our high-performing agent network has led to better performance in the number of closed transaction sides than the industry as a whole. For example, while existing U.S. home transactions fell 2.9% in 2014 according to NAR, U.S. RE/MAX agents’ closed residential transaction sides decreased by only 1.5%. In an improving market, a continuation of above-average performance would provide us with an opportunity for incremental upside in increased Broker Fees, and helps us tout the productivity of the RE/MAX network in our efforts to recruit and retain agents. We believe we are well positioned to capitalize on any improvement in the U.S. residential real estate market. Drive Continuing Franchise Sales Growth and Agent Recruitment and Retention. Our business strategy is to continue to sell franchises and recruit and retain agents:  We sold 767 franchises in 2014 and intend to continue adding franchises in new and existing markets, and as a result, increase our global market share and brand awareness. In the U.S., we believe we will increase the sales of our franchises as the U.S. housing recovery continues. We believe we are also well-positioned to further grow the number of our franchises outside the U.S. and Canada, where the growth potential for the RE/MAX brand is substantial, particularly in faster growing international markets. In the last five years, the number of RE/MAX agents outside the U.S. and Canada increased at a CAGR of 9%. 12  We intend to continue to focus on recruiting and retaining agents, as each incremental agent leverages our existing infrastructure, allowing us to drive additional revenue at little incremental cost. We intend to focus on recruitment and retention of agents through a range of new and existing programs and tools, including increasingly targeted marketing and promotional efforts, additional hiring of franchise sales representatives, improved training and development programs for franchisees and agents, and benefits to both agents and franchisees from our network infrastructure such as our high-traffic websites and lead referral system. Reacquire Independent RE/MAX Regional Franchises. We intend to continue to pursue reacquisitions of the regional RE/MAX franchise rights in a number of Independent Regions in the U.S. and Canada. The reacquisition of a regional franchise substantially increases our revenue per agent and provides an opportunity for us to drive enhanced profitability, as we receive a higher amount of revenue per agent in our Company-owned Regions than in our Independent Regions. For example, we can establish operational efficiencies and improvements in financial performance of a reacquired region by leveraging our existing infrastructure and experience. While both Company-owned Regions and Independent Regions charge relatively similar fees to their brokerages and agents, we receive the entire amount of the continuing franchise fee, broker fee and initial franchise and renewal fee in Company-owned Regions, whereas we receive a fixed percentage (generally 15%, 20% or 30%) of such fees in Independent Regions, according to the terms of the applicable regional franchise agreement. In 2014, the annual revenue per agent in our Company-owned Regions was approximately $2,449, whereas the average annual revenue per agent in Independent Regions was approximately $821. By reacquiring regional franchise rights, we can capture 100% of the fees referred to above and substantially increase the average revenue per agent for agents in the reacquired region, which, as a result of our low fixed-cost structure, further increases our overall margins. Recent History of Re-Acquiring Independent Regional Rights Year* Region 1998 1999 2007 2007 2007 2011 2012 2013 2013 Western Canada Pennsylvania / Delaware California & Hawaii Florida Carolinas Mountain States Texas Central Atlantic Southwest * Year of Acquisition Current Agents** 6,261 3,056 5,684 4,916 1,875 3,507 5,097 4,093 2,031 ** As of December 31, 2014 Owned Regions Independent i 12 regions 55% 20 regions 45% of US/CA agents We currently franchise directly in Company-owned Regions representing 55% of our agents in the U.S. and Canada combined, while the remaining 45% of our U.S. and Canada combined agent count operate in 20 Independent Regions. Competition The real estate brokerage franchise business is highly competitive. We primarily compete against other real estate franchisors seeking to grow their franchise system. Our largest national competitors in the U.S. include the brands operated by Realogy Holdings Corp. (which include Century 21, Coldwell Banker, ERA, Sothebys and Better Homes and Gardens), Berkshire Hathaway Home Services, Keller Williams Realty, Inc. and Royal LePage. In most markets, we also compete against regional chains and against independently operating, non-franchise brokerages. In addition, we face competition from Internet-based and other brokers offering deeply discounted commissions, and our targeted efforts to consumers in order to connect them with a RE/MAX agent via our web sites faces competition from major real estate portals. We believe that competition in the real estate brokerage franchise business is based principally upon the reputational strength of the brand, the quality of the services offered to franchises, and the amount of franchise- related fees to be paid by franchisees. 13 The ability of our franchisees to compete with other real estate brokerages, both franchised and unaffiliated, is an important aspect of our growth strategy. A franchisee’s ability to compete may be affected by a variety of factors, including the quality of the franchisee’s independent agents, the location of the franchisee’s offices and the number of competing offices in the area. A franchisee’s success may also be affected by general, regional and local housing conditions, as well as overall economic conditions. Preferred Marketing and Supplier Arrangements We have entered into preferred marketing arrangements providing various third parties, including mortgage lenders and other real estate service providers, with the opportunity to market their products and services to our franchisees and agents. Through these arrangements, we receive additional revenue in the form of fees paid for marketing access to our network of franchisees and agents. In addition, with the collective buying power of company-owned and franchised brokerages, we have established a network of preferred suppliers whose products may be purchased directly by franchisees and agents. These relationships provide group discount prices, marketing materials that have been pre-vetted to comply with RE/MAX brand standards and higher quality materials that may not be cost-effective to procure on an individual office basis. Marketing and Promotion We believe that the strength of the RE/MAX brand and our iconic red, white and blue RE/MAX hot air balloon logo help to drive brand awareness. RE/MAX advertising, marketing and promotion campaigns increase the strength of our brand and generate leads for our agents. We believe the widespread recognition of our brand is a key aspect of our value proposition to agents and franchisees. A variety of programs build our brand, including leading websites such as remax.com, advertising campaigns using television, print, billboards and signs, flyers, advertising inserts, Internet, email, social media and mobile applications. Event-based marketing programs, sponsorships, sporting activities and other similar functions also promote our brand. These include our support, since 1992 for Children's Miracle Network Hospitals in the U.S. and Children's Miracle Network in Canada, to help sick and injured children. Through the Miracle Home® program, participating RE/MAX agents make a donation to Children's Miracle Network Hospitals once a home sale transaction is complete. Nearly all of the advertising, marketing and promotion to support the RE/MAX brand is funded by our agents and franchisees. In the U.S. and Canada, there are two primary levels of advertising and promotion of our brand based on the source of funding for the activity: (i) regional advertising funds build and maintain brand awareness and drive real estate consumers to use RE/MAX agents through regional activities and media buys, including placement of RE/MAX’s advertising on a regional or pan-regional basis, and (ii) local campaigns that are paid for directly by agents and franchisees within their local markets. The regional advertising funds are funded by our agents through fees that our brokers collect and pay to the regional advertising funds.  Regional Advertising Funds. Regional advertising funds primarily support advertising campaigns focused on building and maintaining brand awareness at the regional level. These regional advertising funds in Company-owned Regions are corporations owned by our controlling stockholder as trustee for RE/MAX agents. Their activities are directed by our Company-owned Regions. For the fiscal year ended January 31, 2015, franchisee contributions to the regional advertising funds that promote the RE/MAX brand in Company-owned Regions were $40.8 million. The RE/MAX brand is promoted in Independent Regions by other regional advertising funds. On occasion, the advertising funds in Company-owned Regions, together with some or all of the advertising funds in Independent Regions, may contribute to national or pan- regional creative development and media purchases.  Local Campaigns. Our franchisees and agents engage in extensive promotional efforts within their local markets to attract customers and drive agent and brand awareness within the local market. These programs are subject to brand guidelines and quality standards that we establish for use of the RE/MAX brand, but we allow our franchisees and agents substantial flexibility to create advertising, marketing and promotion programs that are tailored to local market conditions. We believe that the marketing, advertising and promotion expenditures by our agents and franchisees at the local level substantially exceed the amounts allocated to the national and regional advertising funds each year. 14  National Advertising Fund. Through 2014, a portion of agents’ contributions to regional advertising funds in Company- owned and Independent Regions were remitted to a national advertising fund that centralized some national expenditures. For the national advertising fund’s fiscal year ended January 31, 2015, aggregate U.S. franchisee contributions were $28.8 million. During the third quarter of 2014, our regional franchise owners adopted a change in the marketing strategy for the regional and national advertising funds. Beginning in January 2015, the national advertising fund was discontinued and the RE/MAX advertising strategy focuses on targeted, regional and local marketing. The amount of fees paid by each agent has not changed, but advertising dollars traditionally remitted to the national advertising fund and used for national television campaigns prospectively will be retained and managed by the regional advertising funds for use in regional programs, presenting valuable marketing opportunities at the regional and local level. Notwithstanding the discontinuance of the national advertising fund, on occasion, the advertising funds in Company-owned Regions, together with some or all of the advertising funds in Independent Regions, may contribute to national or pan-regional creative development and media purchases. We expect this transition to be completed during 2015. We are currently evaluating the impact that this change in advertising strategy may have on our future results of operations, if any. Intellectual Property We protect the RE/MAX brand through a combination of trademarks and copyrights. We have registered “RE/MAX” as a trademark in the U.S., Canada, and over 150 other countries and territories, and have registered various versions of the RE/MAX balloon logo and real estate yard sign design in numerous countries and territories as well. We also have filed other trademark applications in the U.S. and certain other jurisdictions, and will pursue additional trademark registrations and other intellectual property protection to the extent we believe it would be beneficial and cost effective. We also are the registered holder of a variety of domain names that include “remax” and similar variations. History and Structure RE/MAX Holdings, Inc. (“RE/MAX Holdings”) is a Delaware corporation formed on June 25, 2013 for the purpose of facilitating an IPO of its common equity and to become the sole managing member of RMCO, LLC (“RMCO”). Prior to October 7, 2013, RE/MAX Holdings had not engaged in any substantial business or activities. On October 7, 2013, we issued and sold 11,500,000 shares of our Class A common stock at a public offering price of $22.00 per share in our IPO and became a member and the sole manager of RMCO. We are a holding company and, as of December 31, 2014, we own 39.89% of the common units in RMCO, while RIHI, Inc. (“RIHI”), one of RMCO’s historical owners, owns the remaining 60.11% of common units in RMCO. Our only business is to act as the sole manager of RMCO and, in that capacity, we operate and control all of the business and affairs of RMCO. As a result, on October 7, 2013, we began to consolidate the financial results of RMCO and its subsidiaries. Due to RIHI’s approximate 60% equity interest in RMCO, our post-IPO results reflect a significant non-controlling interest and our pre-tax income represents approximately 40% of RMCO’s net income. Our only source of cash flow from operations is in the form of distributions from RMCO and management fees paid by RMCO pursuant to a management services agreement between us and RMCO. 15 The diagram below depicts our organizational structure (and percentages of voting power and Common Unit ownership, as of December 31, 2014). Through its ownership of 100% of our outstanding Class B common stock, RIHI holds a majority of the voting power in RE/MAX Holdings. Shares of Class B common stock entitle the holder, without regard to the number of shares of Class B common stock held, to a number of votes on matters presented to stockholders of RE/MAX Holdings that is equal to two times the aggregate number of common units of RMCO held by such holder. In addition, each common unit of RMCO held by RIHI is redeemable for, at RE/MAX Holdings’ option, newly issued shares of Class A common stock in RE/MAX Holdings on a one-for-one basis or a cash payment equal to the market price of one share of Class A common stock. If RIHI redeemed all of its common units in RMCO for newly issued shares of Class A common stock on December 31, 2014, RIHI would own approximately 60.11% of the shares of RE/MAX Holdings Class A common stock, and RE/MAX Holdings would own all of the common units in RMCO. RIHI is a Delaware corporation that is majority owned and controlled by David Liniger, our Chief Executive Officer, Chairman and Co-Founder, and Gail Liniger, our Vice Chair and Co-Founder. Vincent Tracey, our President, and Daryl Jesperson, a director, hold minority ownership interests in RIHI. Employees As of December 31, 2014, we had approximately 399 employees, including 22 employees located in Western Canada, 283 in our corporate headquarters and 94 in our owned brokerage offices (which includes office staff, but not independent contractor sales associates affiliated with our owned brokerages) throughout the U.S. Other than with respect to our owned brokerage offices, our franchisees are independent businesses and their employees and independent contractor sales associates are therefore not included in our employee count. None of our employees are represented by a union. We believe our relations with our employees are good. Seasonality The residential housing market is seasonal with transactional activity in the U.S. and Canada peaking in the second and third quarter of each year. Our results of operations are somewhat affected by these seasonal trends. Our Adjusted EBITDA margins are often lower in the first and fourth quarters due primarily to the impact of lower broker fees and other revenue as a result of lower overall sales volume, as well as higher selling, operating and administrative expenses in the first quarter for expenses incurred in connection with our annual convention. 16 Government Regulation Franchise Regulation. The sale of franchises is regulated by various state laws, as well as by the Federal Trade Commission (“FTC”). The FTC requires that franchisors make extensive disclosure to prospective franchisees but does not require registration. A number of states require registration or disclosure by franchisors in connection with franchise offers and sales. Several states also have “franchise relationship laws” or “business opportunity laws” that limit the ability of the franchisor to terminate franchise agreements or to withhold consent to the renewal or transfer of these agreements. The states with relationship or other statutes governing the termination of franchises include Arkansas, California, Connecticut, Delaware, Hawaii, Illinois, Indiana, Iowa, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Jersey, Virginia, Washington and Wisconsin. Some franchise relationship statutes require a mandated notice period for termination; some require a notice and cure period; and some require that the franchisor demonstrate good cause for termination. Although we believe that our franchise agreements comply with these statutory requirements, failure to comply with these laws could result in our company incurring civil liability. In addition, while historically our franchising operations have not been materially adversely affected by such regulation, we cannot predict the effect of any future federal or state legislation or regulation. Real Estate Regulation. The Real Estate Settlement Procedures Act (“RESPA”) and state real estate brokerage laws restrict payments which real estate brokers and other service providers in the real estate industry may receive or pay in connection with the sales of residences and referral of settlement services, such as mortgages, homeowners insurance and title insurance. Such laws may to some extent restrict preferred vendor programs involving our real estate franchise and real estate brokerage businesses. In addition, with respect to our company-owned real estate brokerages, RESPA and similar state laws require timely disclosure of certain relationships or financial interests with providers of real estate settlement services. Our company-owned real estate brokerage business is also subject to numerous federal, state and local laws and regulations that provide standards for and prohibitions on the conduct of real estate brokers and agents. Available Information RE/MAX Holdings is a Delaware corporation and its principal executive offices are located at 5075 South Syracuse Street, Denver, Colorado 80237, telephone (303) 770-5531. The Company’s Annual Report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports are available free of charge through the “Investor Relations” portion of the Company’s web site, www.remax.com, as soon as reasonably practical after they are filed with the Securities and Exchange Commission (“SEC”). The SEC maintains a web site, www.sec.gov, which contains reports, proxy and information statements, and other information filed electronically with the SEC by the Company. ITEM 1A. RISK FACTORS RE/MAX Holdings, Inc. and its consolidated subsidiaries (collectively, the “Company,” “we,” “our” or “us”) could be adversely impacted by various risks and uncertainties. An investment in our Class A common stock involves a high degree of risk. You should carefully consider the following risk factors, as well as all of the other information contained in this Annual Report on Form 10-K, including our audited consolidated financial statements and the related notes thereto before making an investment decision. If any of these risks actually occur, our business, financial condition, operating results, cash flow and prospects may be materially and adversely affected. As a result, the trading price of our Class A common stock could decline and you could lose some or all of your investment. We have grouped our risks according to:  Risks Related to Our Business and Industry;  Risks Related to Our Organizational Structure; and  Risks Related to Ownership of Our Class A Common Stock. Risks Related to Our Business and Industry The residential real estate market is cyclical and we are negatively impacted by downturns in this market and general global economic conditions. The residential real estate market tends to be cyclical and typically is affected by changes in general economic conditions which are beyond our control. These conditions include short-term and long-term interest rates, inflation, fluctuations in debt and equity capital markets, levels of unemployment, consumer confidence and the general condition of the U.S. and the global economy. The residential real estate market also depends upon the strength of financial institutions, which are sensitive to changes in the general macroeconomic and regulatory environment. Lack of available credit or lack of confidence in the financial sector could impact the residential real estate market, which in turn could materially and adversely affect our business, financial condition and results of operations. 17 For example, the U.S. residential real estate market has shown signs of recovery in recent years after having been in a significant and prolonged downturn, which began in the second half of 2005. Due to the cyclicality of the real estate market, we cannot predict whether the recovery will continue or if and when the market and related economic forces will return the U.S. residential real estate industry to a period of sustained growth. If the residential real estate market or the economy as a whole does not continue to improve, we may experience adverse effects on our business, financial condition and liquidity, including our ability to access capital and grow our business. Any of the following could cause a decline in the housing market and have a material adverse effect on our business by causing periods of lower growth or a decline in the number of home sales and/or home prices which, in turn, could adversely affect our revenue and profitability:    an increase in the unemployment rate; a decrease in the affordability of homes due to changes in interest rates, home sale prices, and rates of wage and job growth; slow economic growth or recessionary conditions;  weak credit markets;              a low level of consumer confidence in the economy and/or the residential real estate market; instability of financial institutions; legislative, tax or regulatory changes that would adversely impact the residential real estate market, including but not limited to potential reform relating to Fannie Mae, Freddie Mac and other government sponsored entities (“GSEs”) that provide liquidity to the U.S. housing and mortgage markets; increasing mortgage rates and down payment requirements and/or constraints on the availability of mortgage financing, including but not limited to the potential impact of various provisions of the Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) or other legislation and regulations that may be promulgated thereunder relating to mortgage financing, including restrictions imposed on mortgage originators as well as retention levels required to be maintained by sponsors to securitize certain mortgages; excessive or insufficient regional home inventory levels; high levels of foreclosure activity, including but not limited to the release of homes already held for sale by financial institutions; adverse changes in local or regional economic conditions; the inability or unwillingness of homeowners to enter into home sale transactions due to negative equity in their existing homes; a decrease in family formations; a decrease in immigration; local, state and federal government laws or regulations that burden residential real estate transactions or ownership, including but not limited to changes in the tax laws, such as potential limits on, or elimination of, the deductibility of certain mortgage interest expense, the application of the alternative minimum tax, and real property taxes and employee relocation expense; a decrease in home ownership rates, declining demand for real estate and changing social attitudes toward home ownership; and/or acts of nature, such as hurricanes, earthquakes and other natural disasters that disrupt local or regional real estate markets. The failure of the U.S. residential real estate market recovery to be sustained or a prolonged decline in the number of home sales and/or home sale prices could adversely affect our revenue and profitability. The U.S. residential real estate market has shown signs of recovery after having been in a significant and prolonged downturn, which began in the second half of 2005. However, we do not know if this recovery will continue in the future or if and when the market and related economic forces will return the U.S. residential real estate industry to a period of sustained growth. A lack of a continued recovery or a prolonged decline in existing home sales, a decline in home sale prices or a decline in commission rates charged by our franchisees/brokers could adversely affect our results of operations by reducing the recurring fees we receive from our franchisees, our agents and our company-owned brokerages and reduce the management fees charged by our company-owned brokerages. 18 A lack of financing for homebuyers in the U.S. residential real estate market at favorable rates and on favorable terms could have a material adverse effect on our financial performance and results of operations. Our business is significantly impacted by the availability of financing at favorable rates or on favorable terms for homebuyers, which may be affected by government regulations and policies. Certain potential reforms such as the U.S. federal government’s conservatorship of Fannie Mae and Freddie Mac, proposals to reform the U.S. housing market, attempts to increase loan modifications for homeowners with negative equity, monetary policy of the U.S. government, any rising interest rate environment and the Dodd- Frank Act may adversely impact the housing industry, including homebuyers’ ability to finance and purchase homes. The monetary policy of the U.S. government, and particularly the Federal Reserve Board, which regulates the supply of money and credit in the U.S., significantly affects the availability of financing at favorable rates and on favorable terms, which in turn affects the domestic real estate market. Policies of the Federal Reserve Board can affect interest rates available to potential homebuyers. Further, we are affected by any rising interest rate environment. Changes in the Federal Reserve Board’s policies, the interest rate environment and mortgage market are beyond our control, are difficult to predict and could restrict the availability of financing on reasonable terms for homebuyers, which could have a material adverse effect on our business, results of operations and financial condition. Additionally, the possibility of the elimination of the mortgage interest deduction could have an adverse effect on the housing market by reducing incentives for buying or refinancing homes and negatively affecting property values. In addition, the reduction in government support for home financing, including the possible winding down of Fannie Mae and Freddie Mac, further reduces the availability of financing for homebuyers in the U.S. residential real estate market. In connection with the U.S. federal government’s conservatorship of Fannie Mae and Freddie Mac, it has provided billions of dollars of funding to these entities in the form of preferred stock investments to backstop shortfalls in their capital requirements. The U.S. Treasury has indicated it may accelerate the winding down of these entities, but no consensus has emerged in Congress concerning a successor, if any. Given the current uncertainty with respect to the current and further potential reforms relating to Fannie Mae and Freddie Mac, we cannot predict either the short or long term effects of such regulation and its impact on homebuyers’ ability to finance and purchase homes. In an effort to assist recovery of the housing market, the U.S. government has also attempted to increase loan modifications for homeowners with negative equity, but there can be no assurance that such measures will be effective. Furthermore, in the wake of the recent downturn in the housing industry, many lenders have significantly tightened their underwriting standards, and many subprime and other alternative mortgage products are no longer common in the marketplace. If these trends continue and mortgage loans continue to be difficult to obtain, including in the jumbo mortgage markets, the ability and willingness of prospective buyers to finance home purchases or to sell their existing homes will be adversely affected, which will adversely affect our operating results. Due to diminished cash reserves, the Federal Housing Administration (“FHA”) has, in recent years, been increasing mortgage insurance premium and loan guarantee fees. This has likely contributed to a significant decline in FHA loan applications. Fannie Mae and Freddie Mac, the guarantors of many home loans, have considered similar fee increases. If implemented, such increases could lead to lower demand for certain mortgages, which could have a negative effect on our operating results. The Dodd-Frank Act, which was passed to more closely regulate the financial services industry, created the Consumer Financial Protection Bureau (“CFPB”), an independent federal bureau, which enforces consumer protection laws, including mortgage finance. The Dodd-Frank Act also established new standards and practices for mortgage originators, including determining a prospective borrower’s ability to repay their mortgage, removing incentives for higher cost mortgages, prohibiting prepayment penalties for non- qualified mortgages, prohibiting mandatory arbitration clauses, requiring additional disclosures to potential borrowers and restricting the fees that mortgage originators may collect. Rules enacted under the Dodd Frank Act relating to borrowers’ ability to repay loans took effect in January 2014. These rules create protection from liability for mortgages that meet the requirements for “qualified mortgages.” The rules place several restrictions on qualified mortgages, including caps on certain closing costs. These rules and other rules promulgated by the CFPB could have a significant impact on the availability of home mortgages. In addition, the Dodd-Frank Act contained provisions that require GSEs, including Fannie Mae and Freddie Mac, to retain an interest in the credit risk arising from the assets they securitize. This may serve to reduce GSEs’ interest in or demand for mortgage loans, which could have a material adverse effect on the mortgage industry, which may reduce the availability of mortgages to certain borrowers. While we are continuing to evaluate all aspects of the current state of legislation, regulations and policies affecting the domestic real estate market, we cannot predict whether or not such legislation, regulation and policies may result in increased down payment requirements, increased mortgage costs, and result in increased costs and potential litigation for housing market participants, any of which could have a material adverse effect on our financial condition and results of operations. 19 We may fail to successfully execute our strategies to grow our business, including increasing our agent count, expanding our network of franchises and agents, pursuing reacquisitions of the regional franchise rights in a number of RE/MAX regions in the U.S. and Canada and increasing franchise and agent fees, or we may fail to manage our growth effectively, which could have a material adverse effect on our brand, our financial performance and results of operations. We intend to pursue a number of different strategies to grow our revenue and earnings. However, we may not be able to successfully execute these strategies. Based on our experience, we believe gradually improving market conditions in the U.S. will enable us to sell more franchises and recruit and retain higher numbers of agents, increasing our revenue and profitability. As the housing market recovery continues, we expect the growth in our agent count to continue. However, competition for qualified and effective agents is intense, and we may be unable to recruit and retain enough qualified and effective agents to satisfy our growth strategies. An additional key growth strategy is to expand our network of franchises and agents in the U.S., Canada and globally. However, we may face many challenges in adding franchises and attracting agents in new and existing markets, such as:        selection and availability of suitable markets; finding qualified franchisees in these markets who are interested in opening franchises on terms that are favorable to us; significant competition in new and existing markets; increasing our local brand awareness in new markets; attracting and training of qualified local agents; impact of inclement weather, natural disasters and other acts of nature; and general economic and business conditions. We are also pursuing a key growth strategy of reacquiring select RE/MAX independent regional franchises in the U.S. and Canada. The reacquisition of a regional franchise increases our revenue and provides an opportunity for us to drive enhanced profitability. This growth strategy depends on our ability to find regional franchisees willing to sell the franchise rights in their regions on favorable terms and to finance and complete these transactions. While we intend to conduct due diligence and implement controls and procedures as we integrate a reacquired region, we may not be able to achieve the expected returns on our acquisition. Integrating acquired regions involves complex operational and personnel-related challenges and we may encounter higher than expected integration costs associated with the reacquisitions of Independent Regions. Future acquisitions may present similar challenges and difficulties, including:          the possible departure of a significant number of key employees; regulatory constraints and costs of executing our growth strategy may vary by geography; the possible defection of franchisees and agents to other brands or independent real estate companies; the disruption of our respective ongoing business; problems we may discover post-closing with the operations, including the internal controls and procedures of the regions we reacquire; the failure to maintain important business relationships and contracts of the selling region; impairment of acquired assets; unanticipated expenses related to integration; and potential unknown liabilities associated with acquired businesses. A prolonged diversion of management’s attention and any delays or difficulties encountered in connection with the integration of any acquired region or region that we may acquire in the future could prevent us from realizing the anticipated cost savings and revenue growth from our acquisitions. 20 In order to successfully expand our business, we must effectively recruit, develop and motivate new franchisees, and we must maintain the beneficial aspects of our corporate culture. We may not be able to hire new employees and our franchisees may not be able to recruit new agents necessary to manage our growth quickly enough to meet our needs. If we fail to effectively manage our hiring needs and successfully develop our franchisees, our franchisee and employee morale, productivity and retention could suffer, and our brand and results of operations could be harmed. Effectively managing our potential growth could require significant capital expenditures and place increasing demands on our management. We may not be successful in managing or expanding our operations or in maintaining adequate financial and operating systems and controls. If we do not successfully manage these processes, our brand and results of operations could be adversely affected. The failure to attract and retain highly qualified franchisees could compromise our ability to pursue our growth strategy. Our most important asset is our people, and the success of our franchisees depends largely on the efforts and abilities of franchisees and their agents, which are subject to numerous factors, including the fees or sales commissions they receive, as applicable, and their perception of our brand value. If our franchisees do not continue to recognize or believe in the value proposition we offer with our brand, believe that our franchise fees are too high, or decide not to renew their franchise agreements with us for any other reason, our business may be materially adversely affected. Additionally, if our franchisees fail to attract and retain agents, they may fail to generate the revenue necessary to pay the contractual fees owed to us. Our financial results are affected by the ability of our franchisees to attract and retain agents. Our financial results are heavily dependent upon the number of agents in our global network. The majority of our revenue is derived from recurring dues paid by our agents and contractual fees paid by our franchisees or regional franchise owners based on the number of agents within the franchisee’s or regional franchise owner’s network. If our franchisees are not able to attract and retain agents, our revenue may decline. In addition, our competitors may attempt to recruit the agents of our franchisees. Our business depends on a strong brand, and any failure to maintain, protect and enhance our brand would hurt our ability to grow our business, particularly in new markets where we have limited brand recognition. We have developed a strong brand that we believe has contributed significantly to the success of our business. Maintaining, protecting and enhancing the “RE/MAX” brand is critical to growing our business, particularly in new markets where we have limited brand recognition. If we do not successfully build and maintain a strong brand, our business could be materially harmed. Maintaining and enhancing the quality of our brand may require us to make substantial investments in areas such as marketing, community relations, outreach and employee training. We actively engage in television, print and online advertisements, targeted promotional mailings and email communications, and engage on a regular basis in public relations and sponsorship activities. These investments may be substantial and may not ultimately be successful. We have recently adopted a change in strategy that will focus our advertising efforts in the U.S. on regional and local advertising. As part of this approach, we are in the process of shifting advertising expenditures away from our national advertising fund to our regional advertising funds. We expect this transition to be completed during 2015. In 2016, funds previously allocated to the RE/MAX national advertising fund will be managed and invested by the separate RE/MAX regional advertising funds. These regional advertising funds will continue to be funded by our agents through fees that our brokers collect and pay to the regional advertising funds. Local advertising and promotion campaigns are paid directly by agents and franchisees within their local markets. Our change in strategy to focus on regional and local advertising in the U.S. may not be successful and the decrease of national advertising may have an adverse impact on our business and results of operation in future periods. We are currently evaluating the impact that this change in advertising strategy may have on our future results of operations, if any. Brand value can be severely damaged even by isolated incidents, particularly if the incidents receive considerable negative publicity or result in litigation. Some of these incidents may relate to the way we manage our relationship with our franchisees, our growth strategies or the ordinary course of our business or our franchisees’ business. Other incidents may arise from events that are or may be beyond our ability to control and may damage our brand, such as actions taken (or not taken) by one or more franchisees or their employees relating to health, safety, welfare or other matters; litigation and claims; failure to maintain high ethical and social standards for all of our operations and activities; failure to comply with local laws and regulations; and illegal activity targeted at us or others. Our brand value could diminish significantly if any such incidents or other matters erode consumer confidence in us, which may result in a decrease in our total agent count and, ultimately, lower continuing franchise fees and annual dues, which in turn would materially and adversely affect our business and operating results. 21 Competition in the residential real estate franchising business is intense and may adversely affect our financial performance. We generally face strong competition in the residential real estate services business. As a real estate brokerage franchisor, one of our primary assets is our brand name. Upon the expiration of a franchise agreement, a franchisee may choose to renew their franchise with us, operate as an independent broker or to franchise with one of our competitors. Competing franchisors may offer franchises monthly ongoing fees that are lower than those we charge, or that are more attractive in particular market environments. Further, our largest competitors in this industry in the U.S. and Canada include the brands operated by Realogy Holdings, Corp., (which include Coldwell Banker, Century 21, ERA, Sothebys and Better Homes and Gardens, among others), Berkshire Hathaway Home Services, Keller Williams Realty, Inc. and Royal LePage. Some of these companies may have greater financial resources and larger budgets than we do. To remain competitive in the sale of franchises and to retain our existing franchisees at the time of the renewal of their franchise agreements, we may have to reduce the cost of renewals and/or the recurring monthly fees we charge our franchisees. Further, in certain areas, regional and local franchisors provide additional competitive pressure. Our company-owned brokerage business operates in the real estate brokerage business, which is highly competitive. Our company-owned brokerage business, like that of our franchisees, is generally subject to intense competition. We compete with other national and independent real estate organizations including our franchisees and those of other national real estate franchisors, franchisees of local and regional real estate franchisors, regional independent real estate organizations, discount brokerages, Internet- based brokerages and smaller niche companies competing in local areas. Competition is particularly intense in the densely populated metropolitan areas in which we operate. In addition, in the real estate brokerage industry, new participants face minimal barriers to entry into the market. We also compete for the services of qualified licensed agents, as well as franchisees. The ability of our company-owned brokerage offices to retain agents is generally subject to numerous factors, including the sales commissions they receive and their perception of brand value. Our franchisees or agents may become dissatisfied with their relationship with us. Although we believe our relationship with our franchisees and agents is open and strong, the nature of such relationships can give rise to conflict. For example, franchisees or agents may become dissatisfied with the amount of contractual fees and dues owed under franchise or other applicable arrangements, particularly in the event that we decide to further increase fees and dues. They may disagree with certain network-wide policies and procedures, including policies such as those dictating brand standards or affecting their marketing efforts. They may also be disappointed with any marketing campaigns designed to develop our brand. There are a variety of reasons why our franchisor franchisee relationship can give rise to conflict. If we experience any conflicts with our franchisees on a large scale, our franchisees may file lawsuits against us or they may seek to disaffiliate with us, which could also result in litigation. These events may, in turn, materially and adversely affect our business and operating results. Regional master and broker franchisees, as independent business operators may, from time to time, disagree with us and our strategies regarding the business or our interpretation of our respective rights and obligations under our franchise and other agreements. This may lead to disputes and we expect such disputes to occur from time to time in the future. To the extent we have such disputes, the attention of our management, regional master franchisees and broker franchisees will be diverted, which could have a material adverse effect on our business, financial condition, results of operations or cash flows. Our financial results are affected directly by the operating results of franchisees and agents, over whom we do not have direct control. Our real estate franchises generate revenue in the form of monthly ongoing fees, including monthly management fees and broker fees (which are tied to agent gross commissions) charged by our franchisees to our agents. Our agents pay us annual dues to have access to our network and utilize our services. Accordingly, our financial results depend upon the operational and financial success of our franchisees and their agents, whom we do not control, particularly in Independent Regions where we exercise less control over franchisees than in Company-owned Regions. If industry trends or economic conditions are not sustained or do not continue to improve, our franchisees’ financial results may worsen and our revenue may decline. We may also have to terminate franchisees more frequently in the future due to non-reporting and non-payment. Further, if franchisees fail to renew their franchise agreements, or if we decide to restructure franchise agreements in order to induce franchisees to renew these agreements, then our revenue from ongoing monthly fees may decrease, and profitability from new franchisees may be lower than in the past due to reduced ongoing monthly fees and other non-standard incentives we may need to provide. 22 Our franchisees and agents could take actions that could harm our business. Our regional franchisees and brokerages are independent businesses and the agents who work with our company-owned brokerage operations are independent contractors and, as such, neither are our employees, and we do not exercise control over their day-to-day operations. Broker franchisees may not operate real estate brokerage businesses in a manner consistent with industry standards, or may not attract and retain qualified independent contractor agents. If broker franchisees and agents were to provide diminished quality of service to customers, our image and reputation may suffer materially and adversely affect our results of operations. Additionally, broker franchisees and agents may engage or be accused of engaging in unlawful or tortious acts such as violating the anti-discrimination requirements of the Fair Housing Act. Such acts or the accusation of such acts could harm our business and our brand, reputation and goodwill. The failure of Independent Region owners to successfully develop or expand within their respective regions could adversely impact our revenue. We have sold regional master franchises in the U.S. and Canada and have sold and continue to sell regional master franchises in our global locations outside of Canada. While in recent years, we have pursued a strategy to reacquire the regional franchise rights in a number of regions in the U.S., we still rely on independent regional master franchises in Independent Regions, and in all regions located outside the U.S. and Canada. We derive only a limited portion of our revenue directly from master franchises. However, Independent Regions have the right to grant franchises within a particular region. The failure of any of these Independent Region owners to successfully develop or expand within their respective regions could result in the delay of the development of a particular region or an interruption in the operation of our brand in a particular market or markets. Any such delay or interruption would result in a delay in, or loss of, income to us, which would adversely impact our revenue, business and results of operations. In addition, the termination of an agreement with a regional master franchisee could also result in the delay of the development of a franchised area, or an interruption in the operation of our brand in a particular market or markets, while we seek alternative methods to develop our franchises in the area. Such an event could result in lower revenue for us, which would adversely impact our business and results of operations. We are subject to a variety of additional risks associated with our franchisees. Our franchise system subjects us to a number of risks, any one of which may impact our ability to collect recurring, contractual fees and dues from our franchisees, may harm the goodwill associated with our brand, and/or may materially and adversely impact our business and results of operations. Bankruptcy of U.S. Franchisees. A franchisee bankruptcy could have a substantial negative impact on our ability to collect fees and dues owed under such franchisee’s franchise arrangements. In a franchisee bankruptcy, the bankruptcy trustee may reject its franchise arrangements pursuant to Section 365 under the U.S. bankruptcy code, in which case there would be no further payments for fees and dues from such franchisee, and there can be no assurance as to the proceeds, if any, that may ultimately be recovered in a bankruptcy proceeding of such franchisee in connection with a damage claim resulting from such rejection. Franchisee Insurance. The franchise arrangements require each franchisee to maintain certain insurance types and levels. Certain extraordinary hazards, however, may not be covered, and insurance may not be available (or may be available only at prohibitively expensive rates) with respect to many other risks. Moreover, any loss incurred could exceed policy limits or the franchisee could lack the required insurance at the time the claim arises, in breach of the insurance requirement, and policy payments made to franchisees may not be made on a timely basis. Any such loss or delay in payment could have a material and adverse effect on a franchisee’s ability to satisfy its obligations under its franchise arrangement, including its ability to make payments for contractual fees and dues or to indemnify us. Franchise Arrangement Termination; Nonrenewal. Each franchise arrangement is subject to termination by us as the franchisor in the event of a default, generally after expiration of applicable cure periods, although under certain circumstances a franchise arrangement may be terminated by us upon notice without an opportunity to cure. The default provisions under the franchise arrangements are drafted broadly and include, among other things, any failure to meet operating standards and actions that may threaten the licensed intellectual property. In addition, each franchise agreement has an expiration date. Upon the expiration of the franchise arrangement, we or the franchisee may or may not elect to renew the franchise arrangement. If the franchisee arrangement is renewed, such renewal is generally contingent on the franchisee’s execution of the then-current form of franchise arrangement (which may include terms the franchisee deems to be more onerous than the prior franchise agreement), the satisfaction of certain conditions and the payment of a renewal fee. If a franchisee is unable or unwilling to satisfy any of the foregoing conditions, the expiring franchise arrangement will terminate upon expiration of the term of the franchise arrangement. 23 We may experience significant claims relating to our operations and losses resulting from fraud, defalcation, misconduct or negligence of our franchisees or agents. Fraud, defalcation, misconduct and negligence by employees are risks inherent in our business. We may also, from time to time, be subject to liability claims based upon the fraud, misconduct or negligence of our franchisees and agents. To the extent that any loss or theft of funds substantially exceeds our insurance coverage, our business could be materially adversely affected and divert management’s attention. In addition, we rely on the collection and use of personally identifiable information from franchisees, agents and consumers to conduct our business. We disclose our information collection and dissemination practices in a published privacy statement on our websites, which we may modify from time to time. We may be subject to legal claims, government action and damage to our reputation if we act or are perceived to be acting inconsistently with the terms of our privacy statement, consumer expectations, or the law. In the event we or the vendors with which we contract to provide services on behalf of our customers were to suffer a breach of personally identifiable information, our customers could terminate their business with us. Further, we may be subject to claims to the extent individual employees or independent contractors breach or fail to adhere to company policies and practices and such actions jeopardize any personally identifiable information. The real estate brokerage business is highly regulated and any failure to comply with such regulations or any changes in such regulations could adversely affect our business. Our company-owned real estate brokerage business and the businesses of our franchisees are highly regulated and must comply with the requirements governing the licensing and conduct of real estate brokerage and brokerage-related businesses in the jurisdictions in which we and they do business. These laws and regulations contain general standards for and prohibitions on the conduct of real estate brokers and agents, including those relating to licensing of brokers and agents, fiduciary and agency duties, administration of trust funds, collection of commissions, advertising and consumer disclosures. Under state law, the franchisees and our real estate brokers have certain duties to supervise and are responsible for the conduct of their brokerage business. Our company-owned real estate brokerage business and the businesses of our franchisees (excluding commercial brokerage transactions) must comply with RESPA. RESPA and comparable state statutes, among other things, restrict payments which real estate brokers, agents and other settlement service providers may receive for the referral of business to other settlement service providers in connection with the closing of real estate transactions. Such laws may to some extent restrict preferred vendor arrangements involving our franchisees and our company-owned brokerage business. RESPA and similar state laws also require timely disclosure of certain relationships or financial interests that a broker has with providers of real estate settlement services. Pursuant to the Dodd-Frank Act, administration of RESPA has been moved from the Department of Housing and Urban Development (“HUD”) to the new CFPB and it is possible that the practice of HUD taking very expansive readings of RESPA will continue or accelerate at the CFPB, which creates an increased regulatory risk. There is a risk that we could be adversely affected by current laws, regulations or interpretations or that more restrictive laws, regulations or interpretations will be adopted in the future that could make compliance more difficult or expensive. There is also a risk that a change in current laws could adversely affect our business or our franchisees’ business. Regulatory authorities also have relatively broad discretion to grant, renew and revoke licenses and approvals and to implement regulations. Accordingly, such regulatory authorities could prevent or temporarily suspend our company-owned brokerages or our franchisees from carrying on some or all of our activities or otherwise penalize them if their financial condition or our practices were found not to comply with the then current regulatory or licensing requirements or any interpretation of such requirements by the regulatory authority. Our failure to comply with any of these requirements or interpretations could limit our ability to renew current franchisees or sign new franchisees or otherwise have a material adverse effect on our operations. We, and our franchisees, are also, to a lesser extent, subject to various other rules and regulations such as:        the Gramm-Leach-Bliley Act which governs the disclosure and safeguarding of consumer financial information; various state and federal privacy laws protecting consumer data; the USA PATRIOT Act; restrictions on transactions with persons on the Specially Designated Nationals and Blocked Persons list promulgated by the Office of Foreign Assets Control of the Department of the Treasury; federal and state “Do Not Call,” “Do Not Fax,” and “Do Not E-Mail” laws; the Fair Housing Act; compliance with Affiliated Business Agreement regulations; 24      laws and regulations, including the Foreign Corrupt Practices Act, that impose sanctions on improper payments; laws and regulations in jurisdictions outside the U.S. in which we do business; state and federal employment laws and regulations, including any changes that would require classification of independent contractors to employee status, and wage and hour regulations; increases in state, local or federal taxes that could diminish profitability or liquidity; and consumer fraud statutes that are broadly written. Our failure to comply with any of the foregoing laws and regulations may subject us to fines, penalties, injunctions and/or potential criminal violations. Any changes to these laws or regulations or any new laws or regulations may make it more difficult for us to operate our business and may have a material adverse effect on our operations. Our independent registered public accounting firm is not required to attest to the effectiveness of our internal control over financial reporting pursuant to Section 404(b) of the Sarbanes-Oxley Act for so long as we are an “emerging growth company.” Under the JOBS Act, our independent registered public accounting firm will not be required to attest to the effectiveness of our internal control over financial reporting pursuant to Section 404(b) of the Sarbanes-Oxley Act until we are no longer an “emerging growth company.” We could be an “emerging growth company” until the end of our 2018 fiscal year. Because we have not yet engaged an independent registered public accounting firm to attest to the effectiveness of our internal control over financial reporting, we cannot conclude that such an audit would not uncover a material weakness in our internal controls or a combination of significant deficiencies that could result in the conclusion that we have a material weakness in our internal controls. Under rules of the SEC, a material weakness is defined as a deficiency, or a combination of deficiencies, in internal control over financial reporting such that there is a reasonable possibility that a material misstatement of a company’s annual or interim financial statements will not be prevented or detected on a timely basis. We cannot assure you that material weaknesses will not be identified in the future. If material weaknesses or other deficiencies occur in the future, or if we fail to fully maintain effective internal controls in the future, it could result in a material misstatement of our financial statements that would not be prevented or detected on a timely basis, which could require a restatement, cause investors to lose confidence in our financial information or cause our stock price to decline. Our franchising activities are subject to a variety of state and federal laws and regulations regarding franchises, and any failure to comply with such existing or future laws and regulations could adversely affect our business. The sale of franchises is regulated by various state laws as well as by the Federal Trade Commission (“FTC”). The FTC requires that franchisors make extensive disclosure to prospective franchisees but does not require registration. A number of states require registration and/or disclosure in connection with franchise offers and sales. In addition, several states have “franchise relationship laws” or “business opportunity laws” that limit the ability of franchisors to terminate franchise agreements or to withhold consent to the renewal or transfer of these agreements. We believe that our franchising procedures, as well as any applicable state-specific procedures, comply in all material respects with both the FTC guidelines and all applicable state laws regulating franchising in those states in which we offer new franchise arrangements. However, noncompliance could reduce anticipated revenue, which in turn may materially and adversely affect our business and operating results. 25 Most of our domestic and global regional franchisees self-report their agent counts, agent commissions and fees due to us, and we have limited tools to validate or verify these reports and a few of our domestic and global master franchise agreements do not contain audit rights. If a material number of our regional master franchisees were to under report or erroneously report their agent counts, agent commissions or fees due to us, it could have a material adverse effect on our financial performance and results of operations. Under our regional franchise agreements, owners in our Independent Regions report the number of agents, monthly management fees and broker service fees received by the brokers from the agents and the monthly ongoing fees (continuing franchise fees and broker fees) payable to us by the brokers. Generally, our regional agreements require that the regional franchisee provide us with certain financial reports, including reports that we may reasonably request from time to time. Additionally, many of these agreements also provide us with audit rights. For those agreements that do not, we may have limited methods of validating the monthly ongoing fees due to us from these regions and must rely on reports submitted by such regional franchisees and our internal protocols for verifying agent counts. If such regional franchisees were to under report or erroneously report these amounts payable, even if unintentionally, we may not receive all of the annual agent dues or monthly ongoing fees due to us. In addition, to the extent that we were underpaid, we may not have a definitive method for determining such underpayment. If a material number of our regional franchisees were to under report or erroneously report their agent counts, agent commissions or fees due to us, it could have a material adverse effect on our financial performance and results of operations. We are subject to certain risks related to litigation filed by or against us, and adverse results may harm our business and financial condition. We cannot predict with certainty the costs of defense, the costs of prosecution, insurance coverage or the ultimate outcome of litigation and other proceedings filed by or against us, including remedies or damage awards, and adverse results in such litigation and other proceedings may harm our business and financial condition. Such litigation and other proceedings may include, but are not limited to, complaints from or litigation by franchisees, usually related to alleged breaches of contract or wrongful termination under the franchise arrangements, actions relating to intellectual property, commercial arrangements, franchising arrangements, negligence and fiduciary duty claims arising from franchising arrangements or company-owned brokerage operations, breaches of fiduciary duty by our licensed brokers, standard brokerage disputes like the failure to disclose hidden defects in the property such as mold, vicarious liability based upon conduct of individuals or entities outside of our control, including franchisees and agents, antitrust claims, false advertising claims, general fraud claims and employment law claims, including claims challenging the classification of our agents as independent contractors, violations of state laws relating to business practices or consumer disclosures, and claims alleging violations of RESPA or state consumer fraud statutes. We may also be subject to employee claims based on, among other things, discrimination, harassment or wrongful termination. Franchisees are subject to a variety of litigation risks, including, but not limited to, customer claims, personal injury claims, environmental claims, agent allegations of improper termination and discrimination, claims related to violations of the Fair Labor Standards Act, the Employee Retirement Income Security Act of 1974, as amended (“ERISA”) and intellectual property claims. Litigation against a franchisee or its affiliates by third parties, whether in the ordinary course of business or otherwise, may include claims against us by virtue of the franchise relationship. In addition to increasing costs and limiting the funds available to pay contractual fees and dues and reducing the execution of new franchise arrangements, such claims divert our management resources and could cause adverse publicity which may materially and adversely affect us and our brand, regardless of whether such allegations are valid or whether we are liable. Our global operations may be subject to additional risks related to litigation, including difficulties in enforcement of contractual obligations governed by foreign law due to differing interpretations of rights and obligations, compliance with multiple and potentially conflicting laws, new and potentially untested laws and judicial systems and reduced or diminished protection of intellectual property. A substantial unsatisfied judgment against us or one of our subsidiaries could result in bankruptcy, which would materially and adversely affect our business and operating results. Our global operations, including Canada, are subject to risks not generally experienced by our U.S. operations. We have global regional franchisees and master franchisees. For the year ended December 31, 2014, revenue from these operations represented approximately 19% of our total revenue, of which 14% is from our Canadian operations. Our global operations are subject to risks not generally experienced by our U.S. operations. The risks involved in our global operations and relationships that could result in losses against which we are not insured and therefore affect our profitability include:   fluctuations in foreign currency exchange rates primarily related to changes in the Canadian dollar to U.S. dollar exchange rates as well as foreign exchange restrictions; exposure to local economic conditions and local laws and regulations, including those relating to the agents of our franchisees; 26          economic and/or credit conditions abroad; potential adverse changes in the political stability of foreign countries or in their diplomatic relations with the U.S.; restrictions on the withdrawal of foreign investment and earnings; government policies against businesses owned by foreigners; investment restrictions or requirements; diminished ability to legally enforce our contractual rights in foreign countries; difficulties in registering, protecting or preserving trade names and trademarks in foreign countries; restrictions on the ability to obtain or retain licenses required for operation; increased franchise regulations in foreign jurisdictions;  withholding and other taxes on remittances and other payments by subsidiaries; and  changes in foreign tax laws. Our global operations outside Canada generally generate substantially lower average revenue per agent and therefore lower margins than our U.S. and Canadian operations. Loss or attrition among our senior management or other key employees or the inability to hire additional qualified personnel could adversely affect our operations, our brand and our financial performance. Our future success is largely dependent on the efforts and abilities of our Chief Executive Officer, Chairman and Co-Founder, David Liniger, our senior management and other key employees. Our former Chief Executive Officer, Margaret Kelly, recently retired and the loss of the services of David Liniger and our other key employees could make it more difficult to successfully operate our business and achieve our business goals. In addition, we do not maintain key employee life insurance policies on David Liniger or our other key employees. As a result, we may not be able to cover the financial loss we may incur in losing the services of any of these individuals. Our ability to retain our employees is generally subject to numerous factors, including the compensation and benefits we pay, the mix between the fixed and variable compensation we pay our employees and prevailing compensation rates. As such, we could suffer significant attrition among our current key employees. Competition for qualified employees in the real estate franchising industry is intense. We may be unable to retain existing employees that are important to our business or hire additional qualified employees. The process of locating employees with the combination of skills and attributes required to carry out our goals is often lengthy. We cannot assure you that we will be successful in attracting and retaining qualified employees. If we were to lose key employees and not promptly fill their positions with comparably qualified individuals, our business may be materially adversely affected. We only have one primary facility, which serves as our corporate headquarters, and are in the process of implementing business continuity procedures. If we encounter difficulties associated with this facility, we could face management issues that could have a material adverse effect on our business operations. We only have one primary facility, in Denver, Colorado, which serves as our corporate headquarters where most of our employees are located. A significant portion of our computer equipment and senior management, including critical resources dedicated to financial and administrative functions, is also located at our corporate headquarters. Our management and employees would need to find an alternative location if we were to encounter difficulties at our corporate headquarters, including by fire or other natural disaster, which would cause disruption and expense to our business and operations. We recognize the need for, and are in the process of, developing business continuity and document retention plans that would allow us to be operational despite casualties or unforeseen events impacting our corporate headquarters. If we encounter difficulties or disasters at our corporate headquarters without business continuity and document retention plans in place, our operations and information may not be available in a timely manner, or at all, and this would have a material adverse effect on our business. 27 Infringement, misappropriation or dilution of our intellectual property could harm our business. We regard our RE/MAX trademark, balloon logo and yard sign design trademarks as having significant value and as being an important factor in the marketing of our brand. We believe that this and other intellectual property are valuable assets that are critical to our success. We rely on a combination of protections provided by contracts, as well as copyright, trademark, and other laws, to protect our intellectual property from infringement, misappropriation or dilution. We have registered certain trademarks and service marks and have other trademark and service mark registration applications pending in the U.S. and other jurisdictions. However, not all of the trademarks or service marks that we currently use have been registered in all of the countries in which we do business, and they may never be registered in all of those countries. Although we monitor trademark portfolios both internally and through external search agents and impose an obligation on franchisees to notify us upon learning of potential infringement, there can be no assurance that we will be able to adequately maintain, enforce and protect our trademarks or other intellectual property rights. We are commonly involved in numerous proceedings, generally on a small scale, to enforce our intellectual property and protect our brand. Unauthorized uses or other infringement of our trademarks or service marks, including ones that are currently unknown to us, could diminish the value of our brand and may adversely affect our business. Effective intellectual property protection may not be available in every market in which we have franchised or intend to franchise. Failure to adequately protect our intellectual property rights could damage our brand and impair our ability to compete effectively. Even where we have effectively secured statutory protection for our trademarks and other intellectual property, our competitors may misappropriate our intellectual property, and in the course of litigation, such competitors occasionally attempt to challenge the breadth of our ability to prevent others from using similar marks or designs. If such challenges were to be successful, less ability to prevent others from using similar marks or designs may ultimately result in a reduced distinctiveness of our brand in the minds of consumers. Defending or enforcing our trademark rights, branding practices and other intellectual property, and seeking an injunction and/or compensation for misappropriation of confidential information, could result in the expenditure of significant resources and divert the attention of management, which in turn may materially and adversely affect our business and operating results. Even though competitors occasionally attempt to challenge our ability to prevent infringers from using our marks, we are not aware of any challenges to our right to use, and to authorize our franchisees to use, any of our brand names or trademarks. Although we monitor and restrict our franchisees’ activities through our franchise agreements, franchisee noncompliance with the terms and conditions of our franchise agreements and our brand standards may reduce the overall goodwill of our brand, whether through diminished consumer perception of our brand, dilution of our intellectual property, the failure to meet the FTC guidelines or applicable state laws, or through the participation in improper or objectionable business practices. Moreover, unauthorized third parties may use our intellectual property to trade on the goodwill of our brand, resulting in consumer confusion or dilution. Any reduction of our brand’s goodwill, consumer confusion, or dilution is likely to impact sales, and could materially and adversely impact our business and operating results. We are implementing a new information technology infrastructure for certain key aspects of our operations, which may be more costly than anticipated or take more time to complete and integrate than we expect, which could distract our management from our business and have an adverse impact on our results of operations. We are implementing a new information technology infrastructure for certain key aspects of our operations. In the process of designing, developing and integrating such infrastructure, we may experience cost overages, delays or other factors that may distract our management from our business, which could have an adverse impact on our results of operations. Further, we may not be able to obtain such new technologies and systems, or to replace or introduce new technologies and systems as quickly as our competitors or in a cost-effective manner. Also, we may not achieve the benefits anticipated or required from any new technology or system, and we may not be able to devote financial resources to new technologies and systems in the future. We rely on traffic to our websites, including our flagship website, remax.com, directed from search engines like Google, Yahoo! and Bing. If our websites fail to rank prominently in unpaid search results, traffic to our websites could decline and our business would be adversely affected. Our success depends in part on our ability to attract users through unpaid Internet search results on search engines like Google, Yahoo! and Bing. The number of users we attract to our websites, including our flagship website, remax.com, from search engines is due in large part to how and where our websites rank in unpaid search results. These rankings can be affected by a number of factors, many of which are not under our direct control, and they may change frequently. For example, a search engine may change its ranking algorithms, methodologies or design layouts. As a result, links to our websites may not be prominent enough to drive traffic to our websites, and we may not know how or otherwise be in a position to influence the results. In some instances, search engine companies may change these rankings in order to promote their own competing services or the services of one or more of our competitors. Our websites have experienced fluctuations in search result rankings in the past, and we anticipate fluctuations in the future. Any reduction in the number of users directed to our websites could adversely impact our business and results of operations. 28 We may not timely and effectively scale and adapt our existing technology and network infrastructure to ensure that our platform is accessible. It is important to our success that users in all geographies be able to access our website at all times. We may experience, in the future, service disruptions, outages and other performance problems due to a variety of factors, including reliance on our third-party hosted services, infrastructure changes, human or software errors, capacity constraints due to an overwhelming number of users accessing our platform simultaneously, and denial of service or fraud or security attacks. In some instances, we may not be able to identify the cause or causes of these performance problems within an acceptable period of time. If our website is unavailable when users attempt to access it or it does not load as quickly as they expect, users may seek other services to obtain the information for which they are looking, and may not return to our website as often in the future, or at all. This would negatively impact our ability to attract customers and decrease the frequency with which they use our website. We expect to continue to make ongoing investments to maintain and improve the availability of our website and to enable rapid releases of new features. To the extent that we do not effectively address capacity constraints, upgrade our systems as needed and continually develop our technology and network architecture to accommodate actual and anticipated changes in technology, our business and operating results may be harmed. Any disruption or reduction in our information technology capabilities or other threats to our cybersecurity could harm our business. Our information technologies and systems and those of our third-party hosted services are vulnerable to breach, damage or interruption from various causes, including: (i) natural disasters, war and acts of terrorism, (ii) power losses, computer systems failure, Internet and telecommunications or data network failures, operator error, losses and corruption of data, and similar events and (iii) computer viruses, penetration by individuals seeking to disrupt operations or misappropriate information and other physical or electronic breaches of security. We may not be able to successfully prevent a disruption to or material adverse effect on our business or operations in the event of a disaster, theft of data or other business interruption. Any extended interruption in our technologies or systems or significant breach could significantly curtail our ability to conduct our business and generate revenue. Additionally, our business interruption insurance may be insufficient to compensate us for losses that may occur. A significant increase in private sales of residential property, including through the Internet, could have a material adverse effect on our business, prospects and results of operations. A significant increase in the volume of private sales completed without the involvement of a full-service real estate agent or using a low cost provider due to, for example, increased access to the Internet and the proliferation of companies’ websites that facilitate such sales, and a corresponding decrease in the volume of sales through real estate agents could have a material adverse effect on our business, prospects and results of operations. The terms of RE/MAX, LLC’s senior secured credit facility restrict the current and future operations of RMCO, RE/MAX, LLC and their subsidiaries, which could adversely affect their ability to respond to changes in business and to manage operations. RE/MAX, LLC’s senior secured credit facility includes a number of customary restrictive covenants. These covenants could impair the financing and operational flexibility of RMCO, RE/MAX, LLC and their subsidiaries and make it difficult for them to react to market conditions and satisfy their ongoing capital needs and unanticipated cash requirements. Specifically, such covenants may restrict their ability to, among other things:  incur additional debt;  make certain investments, acquisitions and joint ventures;        enter into certain types of transactions with affiliates; pay dividends or make distributions or other payments to us; use assets as security in certain transactions; repurchase their equity interests; sell certain assets or merge with or into other companies; guarantee the debts of others; enter into new lines of business; and  make certain payments on subordinated debt. In addition, so long as any revolving loans are outstanding under the senior secured credit facility, RE/MAX, LLC is required to maintain specified financial ratios. As of December 31, 2014, there were no outstanding revolving loans. 29 The ability to comply with the covenants and other terms of the senior secured credit facility will depend on future operating performance of RE/MAX, LLC and its subsidiaries. If RE/MAX, LLC fails to comply with such covenants and terms, it would be required to obtain waivers from the lenders or agree with the lenders to an amendment of the facility’s terms to maintain compliance under the facility. If RE/MAX, LLC is unable to obtain any necessary waivers or amendments and the debt under our senior secured credit facility is accelerated or the lenders bring other remedies, it would likely have a material adverse effect on our financial condition and future operating performance. We have significant debt service obligations and may incur additional indebtedness in the future which could adversely affect our financial health and our ability to react to changes to our business. We have significant debt service obligations, including principal, interest and commitment fee payments due quarterly pursuant to RE/MAX, LLC’s senior secured credit facility. Our currently existing indebtedness, or any additional indebtedness we may incur, could require us to divert funds identified for other purposes for debt service and impair our liquidity position. In 2014, we had total debt service obligations of $11.0 million, excluding our required principal excess cash flow prepayment of $14.6 million made in April 2014 pursuant to the terms of RE/MAX, LLC’s senior secured credit facility. If we cannot generate sufficient cash flow from operations to service our debt, we may need to refinance our debt, dispose of assets or issue additional equity to obtain necessary funds. We do not know whether we will be able to take any of such actions on a timely basis, on terms satisfactory to us or at all. Our level of indebtedness has important consequences to you and your investment in our Class A common stock. For example, our level of indebtedness may:      require us to use a substantial portion of our cash flow from operations to pay interest and principal on our debt, which would reduce the funds available to us for working capital, capital expenditures and other general corporate purposes; limit our ability to pay future dividends; limit our ability to obtain additional financing for working capital, capital expenditures, expansion plans and other investments, which may limit our ability to implement our business strategy; heighten our vulnerability to downturns in our business, the housing industry or in the general economy and limit our flexibility in planning for, or reacting to, changes in our business and the housing industry; or prevent us from taking advantage of business opportunities as they arise or successfully carrying out our plans to expand our franchise base and product offerings. We cannot assure you that our business will generate sufficient cash flow from operations or that future financing will be available to us in amounts sufficient to enable us to make payments on our indebtedness or to fund our operations. As a result of these covenants, we are limited in the manner in which we conduct our business and we may be unable to engage in favorable business activities or finance future operations or capital needs. Future indebtedness may impose various additional restrictions and covenants on us which could limit our ability to respond to market conditions, to make capital investments or to take advantage of business opportunities. Our ability to make payments to fund working capital, capital expenditures, debt service, and strategic acquisitions will depend on our ability to generate cash in the future, which is subject to general economic, financial, competitive, regulatory and other factors that are beyond our control. Variable rate indebtedness subjects us to interest rate risk, which could cause our debt service obligations to increase significantly. As of December 31, 2014, $211.7 million in term loans were outstanding under our senior secured credit facility, net of unamortized discount, which was at variable rates of interest, thereby exposing us to interest rate risk. We currently do not engage in any interest rate hedging activity and we have no intention to do so in the foreseeable future. As such, if interest rates increase, our debt service obligations on our outstanding indebtedness would increase even if the amount borrowed remained the same, and our net income would decrease. Our operating results are subject to quarterly fluctuations, and results for any quarter may not necessarily be indicative of the results that may be achieved for the full fiscal year. Historically, we have realized, and expect to continue to realize, lower Adjusted EBITDA margins in the first and fourth quarters due primarily to the impact of lower broker fees and other revenue as a result of lower overall home sale transactions, and higher selling, operating and administrative expenses in the first quarter for expenses incurred in connection with our annual convention. Accordingly, our results of operations may fluctuate on a quarterly basis, which would cause period to period comparisons of our operating results to not be necessarily meaningful and cannot be relied upon as indicators of future annual performance. 30 Changes in accounting standards, subjective assumptions and estimates used by management related to complex accounting matters could have a material adverse effect on our financial performance and results of operations. Generally accepted accounting principles in the U.S. and related accounting pronouncements, implementation guidance and interpretations with regard to a wide range of matters, such as revenue recognition, accounting for leases, equity-based compensation, asset impairments, valuation reserves, income taxes and fair value accounting, are highly complex and involve many subjective assumptions, estimates and judgments made by management. Changes in these rules or their interpretations or changes in underlying assumptions, estimates or judgments made by management could significantly change our reported results. We have incurred and will continue to incur new costs as a result of becoming a public company, and such costs will likely increase when we are no longer an “emerging growth company.” As a public company, we incur significant legal, accounting, insurance and other expenses that we did not incur as a private company, including costs associated with public company reporting requirements. The expenses incurred by public companies generally for reporting and corporate governance purposes have been increasing. We expect compliance with these public reporting requirements and associated rules and regulations to increase our legal and financial costs, particularly after we are no longer an “emerging growth company” as defined in the JOBS Act. The JOBS Act reduces certain disclosure requirements for “emerging growth companies,” thereby decreasing related regulatory compliance costs and to make some activities less time-consuming and costly. We are currently unable to estimate these costs. These laws and regulations could also make it more difficult for us to attract and retain qualified persons to serve on our board of directors, our board committees or as our executive officers. Further, if we are unable to satisfy our obligations as a public company, we could be subject to delisting of our Class A common stock, fines, sanctions and other regulatory action and, potentially, civil litigation. Risks Related to Our Organizational Structure RIHI, Inc. (“RIHI”) has substantial control over us including over decisions that require the approval of stockholders, and its interest in our business may conflict with yours. RIHI, an entity controlled by David Liniger, our Chief Executive Officer, Chairman and Co-Founder, and Gail Liniger, our Vice- Chair and Co-Founder, respectively, (with Vincent Tracey, our President, and Daryl Jesperson, a director, who hold minority ownership interests in RIHI), holds a majority of the combined voting power of the different classes of our capital stock through its ownership of 100% of our outstanding Class B common stock. Additionally, the shares of Class B common stock entitle the holder, without regard to the number of shares of Class B common stock held, to a number of votes on matters presented to stockholders of RE/MAX Holdings that is equal to two times the aggregate number of common units of RMCO held by such holder. Accordingly, RIHI, acting alone, has the ability to approve or disapprove substantially all transactions and other matters submitted to a vote of our stockholders, such as a merger, consolidation, dissolution or sale of all or substantially all of our assets, the issuance or redemption of certain additional equity interests, and the election of directors. These voting and class approval rights may enable RIHI to consummate transactions that may not be in the best interests of holders of our Class A common stock or, conversely, prevent the consummation of transactions that may be in the best interests of holders of our Class A common stock. In addition, although RIHI has voting control of us, RIHI’s entire economic interest in us is in the form of its direct interest in RMCO through the ownership of RMCO common units, the payments it may receive from us under its tax receivable agreement and the proceeds it may receive upon any redemption of its RMCO common units, including issuance of shares of our Class A common stock upon any such redemption and any subsequent sale of such Class A common stock. As a result, RIHI’s interests may conflict with the interests of our Class A common stockholders. For example, RIHI may have a different tax position from us which could influence its decisions regarding whether and when to dispose of assets, whether and when to incur new or refinance existing indebtedness, especially in light of the existence of the tax receivable agreements that we entered into in connection with our IPO, and whether and when we should terminate the tax receivable agreements and accelerate our obligations thereunder. In addition, the structuring of future transactions may take into consideration the tax or other considerations of RIHI and Weston Presidio V., L.P. (collectively, the “Historical Owners”), even in situations where no similar considerations are relevant to us. 31 We are a “controlled company” within the meaning of the NYSE listing requirements and, as a result, qualify for, and intend to rely on, exemptions from certain corporate governance requirements. You do not have the same protections afforded to stockholders of companies that are subject to such corporate governance requirements. Because of the voting power over our Company held by RIHI, we are considered a “controlled company” for the purposes of the New York Stock Exchange (“NYSE”) listing requirements. As such, we are exempt from certain corporate governance requirements, including:     the requirement that the majority of directors on our board be independent; the requirement that we have a nominating and corporate governance committee that is composed entirely of independent directors with a written charter addressing the committee’s purpose and responsibilities; the requirement that we have a compensation committee that is composed entirely of independent directors with a written charter addressing the committee’s purpose and responsibilities; and the requirement for an annual performance evaluation of the nominating and corporate governance and compensation committees. The corporate governance requirements and specifically the independence standards are intended to ensure that directors who are considered independent are free of any conflicting interest that could influence their actions as directors. We are utilizing these exemptions afforded to a “controlled company.” As a result, the majority of directors on our board is not independent nor do our nominating and corporate governance and compensation committees consist entirely of independent directors. We also are not required to conduct an annual performance evaluation of the nominating and corporate governance and compensation committees. Accordingly, you do not have the same protections afforded to stockholders of companies that are subject to all of the corporate governance requirements of the NYSE. We depend on distributions from RMCO to pay taxes and expenses, including payments under the tax receivable agreements, but RMCO’s ability to make such distributions may be subject to various limitations and restrictions. We have no material assets other than our ownership of common units of RMCO and have no independent means of generating revenue. RMCO is treated as a partnership for U.S. federal income tax purposes and, as such, is not subject to U.S. federal income tax. Instead, taxable income is allocated to RMCO’s partners, including us. As a result, we incur income taxes on our allocable share of any net taxable income of RMCO and are responsible for complying with U.S. and foreign tax laws. Under the terms of RMCO’s fourth amended and restated limited liability company operating agreement, which became effective upon the completion of our IPO (the “New RMCO, LLC agreement”), RMCO is obligated to make tax distributions to its members, including us. In addition to tax expenses, we also incur expenses related to our operations and must satisfy obligations under the terms of the tax receivable agreements, which we expect will be significant over the fifteen-year term. As RMCO’s managing member, we cause RMCO to make distributions in an amount sufficient to allow us to pay our taxes and operating expenses, including any payments due under the tax receivable agreements. However, RMCO’s ability to make such distributions may be subject to various limitations and restrictions including, but not limited to, restrictions on distributions that would either violate any contract or agreement to which RMCO is then a party, including debt agreements, or any applicable law, or that would have the effect of rendering RMCO insolvent. If RMCO does not have sufficient funds to pay tax or other liabilities to fund our operations, we may have to borrow funds, which could adversely affect our liquidity and financial condition and subject us to various restrictions imposed by any such lenders. To the extent that we are unable to make payments under the tax receivable agreements for any reason, such payments will be deferred and will accrue interest until paid. If RMCO does not have sufficient funds to make distributions, our ability to declare and pay cash dividends may also be restricted or impaired. See “—Risks Related to Ownership of Our Class A Common Stock.” Our tax receivable agreements with our Historical Owners require us to make cash payments to them based upon future tax benefits to which we may become entitled, and the amounts that we may be required to pay could be significant. In connection with our IPO, we entered into tax receivable agreements with our Historical Owners. Refer to “Item 7— Management’s Discussion and Analysis of Financial Condition and Results of Operations—Tax Impact of Reorganization Transactions and IPO” for additional information. The amount of the cash payments that we may be required to make under the tax receivable agreements could be significant and will depend, in part, upon facts and circumstances that are beyond our control. Any payments made by us to our Historical Owners under the tax receivable agreements will generally reduce the amount of overall cash flow that might have otherwise been available to us and the first payments were made on December 31, 2014 and will be made annually thereafter. To the extent that we are unable to make timely payments under the tax receivable agreements for any reason, the unpaid amounts will be deferred and will accrue interest until paid by us. Furthermore, our future obligation to make payments under the tax receivable agreements could make us a less attractive target for an acquisition, particularly in the case of an acquirer that cannot use some or all of the tax benefits that may be deemed realized under the tax receivable agreements. The payments under the tax receivable agreements are also not necessarily conditioned upon our Historical Owners maintaining a continued ownership interest in either RMCO or us. 32 The amounts that we may be required to pay to our Historical Owners under the tax receivable agreements may be accelerated in certain circumstances and may also significantly exceed the actual tax benefits that we ultimately realize. The tax receivable agreements provide that if certain mergers, asset sales, other forms of business combination, or other changes of control were to occur, or that if, at any time, we elect an early termination of the tax receivable agreements, then our obligations, or our successor’s obligations, to make payments under the tax receivable agreements would be based on certain assumptions, including an assumption that we would have sufficient taxable income to fully utilize all potential future tax benefits that are subject to the tax receivable agreements. As a result, (i) we could be required to make cash payments to our Historical Owners that are greater than the specified percentage of the actual benefits we ultimately realize in respect of the tax benefits that are subject to the tax receivable agreements, and (ii) if we elect to terminate the tax receivable agreements early, we would be required to make an immediate cash payment equal to the present value of the anticipated future tax benefits that are the subject of the tax receivable agreements, which payment may be made significantly in advance of the actual realization, if any, of such future tax benefits. In these situations, our obligations under the tax receivable agreements could have a substantial negative impact on our liquidity and could have the effect of delaying, deferring or preventing certain mergers, asset sales, other forms of business combination, or other changes of control. There can be no assurance that we will be able to finance our obligations under the tax receivable agreements. We will also not be reimbursed for any cash payments previously made to our Historical Owners pursuant to the tax receivable agreements if any tax benefits initially claimed by us are subsequently challenged by a taxing authority and are ultimately disallowed. Instead, any excess cash payments made by us to either of our Historical Owners will be netted against any future cash payments that we might otherwise be required to make under the terms of the tax receivable agreements. However, we might not determine that we have effectively made an excess cash payment to either of our Historical Owners for a number of years following the initial time of such payment. As a result, it is possible that we could make cash payments under the tax receivable agreements that are substantially greater than our actual cash tax savings. If we were deemed to be an investment company under the Investment Company Act of 1940, as amended (the “1940 Act”) as a result of our ownership of RMCO, applicable restrictions could make it impractical for us to continue our business as contemplated and could have an adverse effect on our business. Under Sections 3(a)(1)(A) and (C) of the 1940 Act, a company generally will be deemed to be an “investment company” for purposes of the 1940 Act if (i) it is, or holds itself out as being, engaged primarily, or proposes to engage primarily, in the business of investing, reinvesting or trading in securities or (ii) it engages, or proposes to engage, in the business of investing, reinvesting, owning, holding or trading in securities and it owns or proposes to acquire investment securities having a value exceeding 40% of the value of its total assets (exclusive of U.S. government securities and cash items) on an unconsolidated basis. We do not believe that we are an “investment company,” as such term is defined in either of those sections of the 1940 Act. As the sole managing member of RMCO, we control and operate RMCO. On that basis, we believe that our interest in RMCO is not an “investment security” as that term is used in the 1940 Act. However, if we were to cease participation in the management of RMCO, our interest in RMCO could be deemed an “investment security” for purposes of the 1940 Act. We and RMCO intend to conduct our operations so that we will not be deemed an investment company. However, if we were to be deemed an investment company, restrictions imposed by the 1940 Act, including limitations on our capital structure and our ability to transact with affiliates, could make it impractical for us to continue our business as contemplated and could have a material adverse effect on our business. Risks Related to Ownership of Our Class A Common Stock RIHI directly (through ownership of our Class B common stock) and indirectly (through ownership of RMCO common units) owns interests in us, and RIHI has the right to redeem and cause us to redeem, as applicable, such interests pursuant to the terms of the New RMCO, LLC agreement. We may elect to issue shares of Class A common stock upon such redemption, and the issuance and sale of such shares may have a negative impact on the market price of our Class A common stock. As of December 31, 2014, we had an aggregate of 168,231,959 shares of Class A common stock authorized but unissued, including 17,734,600 shares of Class A common stock issuable upon redemption of RMCO common units that are held by RIHI. In connection with our IPO, RMCO entered into the New RMCO, LLC agreement, and subject to certain restrictions set forth therein, RIHI is entitled to potentially redeem the RMCO common units it holds for an aggregate of up to 17,734,600 shares of our Class A common stock, subject to customary adjustments. We also have entered into a registration rights agreement pursuant to which the shares of Class A common stock issued upon such redemption are eligible for resale, subject to certain limitations set forth therein. 33 We cannot predict the size of future issuances of our Class A common stock or the effect, if any, that future issuances and sales of shares of our Class A common stock may have on the market price of our Class A common stock. Sales or distributions of substantial amounts of our Class A common stock, including shares issued in connection with an acquisition, or the perception that such sales or distributions could occur, may cause the market price of our Class A common stock to decline. The dual class structure of our common stock has the effect of concentrating voting control with RIHI and our Chief Executive Officer, Chairman and Co-Founder. The Class B common stock has no economic rights but entitles the holder, without regard to the number of shares of Class B common stock held, to a number of votes on matters presented to stockholders of RE/MAX Holdings that is equal to two times the aggregate number of common units of RMCO held by such holder. Our Class A common stock has one vote per share. Based on the voting rights associated with our Class B common stock, and the number of common units of RMCO that RIHI currently owns, RIHI holds approximately 75% of the voting power of our outstanding capital stock. As a result, RIHI controls a majority of the combined voting power of our common stock and therefore is able to control all matters submitted to our stockholders for approval. This concentrated control will limit or preclude your ability to influence corporate matters for the foreseeable future. RIHI is a Delaware corporation that is majority owned and controlled by David Liniger, our Chief Executive Officer, Chairman and Co-Founder, and Gail Liniger, our Vice Chair and Co-Founder. Vincent Tracey, our President and Daryl Jesperson, a director, hold minority ownership interests in RIHI. You may be diluted by future issuances of additional Class A common stock in connection with our incentive plans, acquisitions or otherwise; future sales of such shares in the public market, or the expectations that such sales may occur, could lower our stock price. Our certificate of incorporation authorizes us to issue shares of Class A common stock and options, rights, warrants and appreciation rights relating to Class A common stock for the consideration and on the terms and conditions established by our board of directors in its sole discretion, whether in connection with acquisitions or otherwise. As of December 31, 2014, we had 1,707,419 reserved shares available for issuance under our 2013 Stock Incentive Plan. We granted options to purchase 787,500 shares of Class A common stock in substitution of options that were granted by RMCO. During 2014, 135,000 of these options were exercised. On May 20, 2014, 77,452 restricted stock units that were granted and vested in connection with the IPO were delivered for shares of Class A common stock to certain employees and directors. On December 1, 2014, 39,400 long-term incentive restricted stock units vested and were delivered for shares of Class A common stock to certain employees and directors. In connection with the retirement of Margaret Kelly, our former Chief Executive Officer, the vesting of previously unvested 30,304 long-term incentive restricted stock units was accelerated and such restricted stock units became fully vested on December 31, 2014. As of December 31, 2014, 40,472 and zero restricted stock units and options were unvested, respectively. Any Class A common stock that we issue, including under our 2013 Stock Incentive Plan or other equity incentive plans that we may adopt in the future, would dilute the percentage ownership held by the investors who own Class A common stock. Our Class A common stock price may be volatile or may decline regardless of our operating performance and you may not be able to resell your shares at or above the price you paid for them. Many factors, which are outside our control, may cause the market price of our Class A common stock to fluctuate significantly, including those described elsewhere in this “Risk Factors” section, as well as the following:        our operating and financial performance and prospects; our quarterly or annual earnings or those of other companies in our industry compared to market expectations; conditions that impact demand for our services, including the condition of the U.S. residential housing market unrelated to our performance; future announcements concerning our business or our competitors’ businesses; the public’s reaction to our press releases, other public announcements and filings with the SEC; the size of our public float; coverage by or changes in financial estimates by securities analysts or failure to meet their expectations;  market and industry perception of our success, or lack thereof, in pursuing our growth strategy;   strategic actions by us or our competitors, such as acquisitions or restructurings; changes in government and environmental regulation; 34       housing and mortgage finance markets; changes in accounting standards, policies, guidance, interpretations or principles; changes in senior management or key personnel; issuances, exchanges or sales, or expected issuances, exchanges or sales of our capital stock; adverse resolution of new or pending litigation against us; changes in general market, economic and political conditions in the U.S. and global economies or financial markets, including those resulting from natural disasters, terrorist attacks, acts of war and responses to such events; and  material weakness in our internal control over financial reporting. Volatility in the market price of our common stock may prevent investors from being able to sell their common stock at or above the price they paid for the stock. In addition, price volatility may be greater if the public float and trading volume of our common stock is low. As a result, you may suffer a loss on your investment. We cannot assure you that we will have the available cash to make dividend payments. We declared four cash dividends of $0.0625 per share of Class A common stock during 2014. On March 11, 2015, we declared a quarterly dividend of $0.125 per share of Class A common stock and a special dividend of $1.50 per share of Class A common stock. We intend to continue to pay cash dividends quarterly. Whether we will do so, however, and the timing and amount of those dividends, will be subject to approval and declaration by our board of directors and will depend upon on a variety of factors, including our financial results, cash requirements and financial condition, our ability to pay dividends under our senior secured credit facility and any other applicable contracts, and other factors deemed relevant by our board of directors. Any dividends declared and paid will not be cumulative. Because we are a holding company with no material assets other than our ownership of common units of RMCO, we have no independent means of generating revenue or cash flow, and our ability to pay dividends is dependent upon the financial results and cash flows of RMCO and its subsidiaries and distributions we receive from RMCO. We expect to cause RMCO to make distributions to fund our expected dividend payments, subject to applicable law and any restrictions contained in RMCO’s or its subsidiaries’ current or future debt agreements. Anti-takeover provisions in our charter documents and Delaware law might discourage or delay acquisition attempts for us that you might consider favorable. Our certificate of incorporation and bylaws contain provisions that may make the acquisition of our company more difficult without the approval of our board of directors. These provisions:        establish a classified board of directors so that not all members of our board of directors are elected at one time; authorize the issuance of undesignated preferred stock, the terms of which may be established and the shares of which may be issued without stockholder approval, and which may include super voting, special approval, dividend or other rights or preferences superior to the rights of the holders of common stock; provide that our board of directors is expressly authorized to make, alter or repeal our bylaws; delegate the sole power to a majority of the board of directors to fix the number of directors; provide the power of our board of directors to fill any vacancy on our board of directors, whether such vacancy occurs as a result of an increase in the number of directors or otherwise; eliminate the ability of stockholders to call special meetings of stockholders; and establish advance notice requirements for nominations for elections to our board of directors or for proposing matters that can be acted upon by stockholders at stockholder meetings. 35 Our certificate of incorporation also contains a provision that provides us with protections similar to Section 203 of the Delaware General Corporation Law, and prevents us from engaging in a business combination with a person who acquires at least 15% of our common stock for a period of three years from the date such person acquired such common stock unless board or stockholder approval is obtained prior to the acquisition, except that David and Gail Liniger are deemed to have been approved by our board of directors, and thereby not subject to these restrictions. These anti-takeover provisions and other provisions under Delaware law could discourage, delay or prevent a transaction involving a change in control of our Company, even if doing so would benefit our stockholders. These provisions could also discourage proxy contests and make it more difficult for you and other stockholders to elect directors of your choosing and to cause us to take other corporate actions you desire. Our business and stock price may suffer as a result of our lack of public company operating experience. Prior to the IPO, we were a privately-held company since we began operations in 1973. Our lack of public company operating experience may make it difficult to forecast and evaluate our future prospects. If we are unable to execute our business strategy, either as a result of our inability to effectively manage our business in a public company environment or for any other reason, our prospects, financial condition and results of operations may be harmed and our stock price may decline. As an “emerging growth company,” we cannot be certain whether taking advantage of the reduced disclosure requirements applicable to “emerging growth companies” makes our common stock less attractive to investors. The JOBS Act provides that, so long as a company qualifies as an “emerging growth company,” it will, among other things, be exempt from the provisions of Section 404(b) of the Sarbanes-Oxley Act requiring that its independent registered public accounting firm provide an attestation report on the effectiveness of its internal control over financial reporting, reduced disclosure obligations regarding executive compensation in our periodic reports and proxy statements, and exemptions from the requirements of holding advisory “say-on-pay” votes on executive compensation and shareholder advisory votes on golden parachute compensation. We take advantage of the reduced disclosure requirements regarding executive compensation. We have irrevocably elected not to take advantage of the extension of time to comply with new or revised financial accounting standards available under Section 107(b) of the JOBS Act. We cannot predict whether investors will find our Class A common stock less attractive if we rely on these exemptions, or whether taking advantage of these exemptions would result in less active trading or more volatility in the price of our Class A common stock. Also, we intend to take advantage of some of the reduced regulatory and reporting requirements that will be available to us as long as we qualify as an “emerging growth company.” ITEM 1B. UNRESOLVED STAFF COMMENTS None. ITEM 2. PROPERTIES Our corporate headquarters is located in leased offices in Denver, Colorado. The lease consists of approximately 231,000 square feet and expires in April 2028. As of December 31, 2014, our Company-owned real estate brokerage business leases approximately 171,000 square feet of office space in the U.S. and Canada under 22 leases. These offices are generally located in shopping centers and small office parks, generally with lease terms of 1 to 10 years. We believe that all of our properties and facilities are well maintained. ITEM 3. LEGAL PROCEEDINGS From time to time we are involved in litigation, claims and other proceedings relating to the conduct of our business. Such litigation and other proceedings may include, but are not limited to, actions relating to intellectual property, commercial arrangements, franchising arrangements, brokerage disputes, vicarious liability based upon conduct of individuals or entities outside of our control including franchisees and independent agents, and employment law claims. Litigation and other disputes are inherently unpredictable and subject to substantial uncertainties and unfavorable resolutions could occur. Often these cases raise complex factual and legal issues, which are subject to risks and uncertainties and which could require significant management time. Litigation and other claims and regulatory proceedings against us could result in unexpected expenses and liabilities and could also materially adversely affect our operations and our reputation. ITEM 4. MINE SAFETY DISCLOSURES None. 36 PART II ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES Shares of our Class A common stock began trading on the New York Stock Exchange (“NYSE”) under the symbol “RMAX” on October 2, 2013. Prior to that date, there was no public trading market for shares of our Class A common stock. As of March 6, 2015, we had 20 stockholders of record of our Class A common stock. This number does not include stockholders whose stock is held in nominee or street name by brokers. All shares of Class B common stock are owned by RIHI, Inc., and there is no public market for these shares. The following table shows the highest and lowest prices paid per share for our Class A common stock as well as dividends declared per share during the calendar quarter indicated below since our initial public offering. Class A Common Stock Market Price Highest Lowest Dividends Declared per Share 2014 First quarter ........................................................................ $ Second quarter .................................................................... Third quarter ....................................................................... Fourth Quarter .................................................................... 32.33 $ 31.45 31.75 38.76 28.06 $ 25.90 28.00 29.04 0.0625 0.0625 0.0625 0.0625 2013 Fourth Quarter (from October 2, 2013) .............................. $ 33.54 $ 25.40 $ — During 2014, our Board of Directors declared quarterly cash dividends of $0.0625 per share of Class A common stock payable on April 18, 2014, June 5, 2014, September 3, 2014 and December 4, 2014. We did not pay any cash dividends during 2013. On March 11, 2015, the Company’s Board of Directors declared a quarterly dividend of $0.125 per share on all outstanding shares of Class A common stock, which is payable on April 8, 2015 to stockholders of record at the close of business on March 25, 2015, and a special dividend of $1.50 per share on all outstanding shares of Class A common stock, which is payable on April 8, 2015 to stockholders of record at the close of business on March 23, 2015. We intend to continue to pay a cash dividend on shares of Class A common stock on a quarterly basis. Whether we do so, however, and the timing and amount of those dividends will be subject to approval and declaration by our Board of Directors and will depend upon on a variety of factors, including the financial results and cash flows of RMCO and its subsidiaries, distributions we receive from RMCO, our financial results, cash requirements and financial condition, our ability to pay dividends under our senior secured credit facility and any other applicable contracts, and other factors deemed relevant by our Board of Directors. All dividends declared and paid will not be cumulative. 37 Performance Graph The following graph and table depict the total return to stockholders from October 2, 2013 (the date our Class A common stock began trading on the NYSE) through December 31, 2014, relative to the performance of the S&P 500 Index, Russell 2000 (Total Return) Index and a peer group of real estate and franchise related companies. The graph and table assume $100 invested at the closing price of $27.00 on October 2, 2013 (rather than the IPO offering price of $22.00 per share) and that all dividends were reinvested. The performance graph and table are not intended to be indicative of future performance. The performance graph and table shall not be deemed “soliciting material” or to be “filed” with the Securities and Exchange Commission for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities under that Section, and shall not be deemed to be incorporated by reference into any of the Company’s filings under the Securities Act of 1933, as amended, or the Exchange Act. Other franchise and real estate related companies include the following: Realogy Holding Corp., Dunkin Brands Group Inc., Domino’s Pizza Inc., Yum! Brands Inc., Choice Hotels International Inc., Marriott International Inc., CBRE Group Inc. and Jones Lang LaSalle Inc. For purposes of the chart and table, the companies in this peer group are weighted according to their market capitalization. RE/MAX Holdings, Inc. ................................................. $ Other franchise and real estate related companies .......... S&P 500 Index ................................................................ Russell 2000 (Total Return) Index .................................. October 2, 2013 December 31, 2013 December 31, 2014 127.94 137.23 121.55 113.11 118.78 $ 110.46 109.12 107.83 100.00 $ 100.00 100.00 100.00 ITEM 6. SELECTED FINANCIAL DATA The following tables set forth our selected historical consolidated financial and other data as of the dates and for the periods indicated. The selected consolidated statements of income data for the years ended December 31, 2014, 2013 and 2012, and the consolidated balance sheets data as of December 31, 2014 and 2013 have been derived from our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K. The selected consolidated statements of income data for the years ended December 31, 2011 and 2010 and the selected consolidated balance sheets data as of December 31, 2012, 2011 and 2010 have been derived from our audited consolidated financial statements not included in this Annual Report on Form 10-K. After the completion of the IPO, RE/MAX Holdings owned 39.56% of the common membership units in RMCO and as of December 31, 2014, RE/MAX Holdings owns 39.89% of the common membership units in RMCO. RE/MAX Holdings’ only business is to act as the sole manager of RMCO and, in that capacity, RE/MAX Holdings operates and controls all of the business and affairs of RMCO. As a result, RE/MAX Holdings consolidates the financial condition and results of operations of RMCO, and because RE/MAX Holdings and RMCO are entities under common control, such consolidation has been reflected for all periods presented. Our selected historical financial data does not reflect what our financial position, results of operations and cash flows would have been had we been a separate, stand-alone public company during those periods. 38 Our selected historical financial data may not be indicative of our future financial condition, future results of operations or future cash flows. You should read the information set forth below in conjunction with our historical consolidated financial statements and the notes to those statements and “Item 7.—Management’s Discussion and Analysis of Financial Condition and Results of Operations” included elsewhere in this Annual Report on Form 10-K. Consolidated Statements of Income Data: Total revenue: Continuing franchise fees .............................................. $ Annual dues ................................................................... Broker fees .................................................................... Franchise sales and other franchise revenue ................. Brokerage revenue ........................................................ Total revenue ........................................................................... Operating expenses: Selling, operating and administrative expenses ............. Depreciation and amortization ...................................... (Gain) loss on sale or disposition of assets, net ............. Total operating expenses .......................................................... Operating income ..................................................................... Other expenses, net: Interest expense ............................................................. Interest income .............................................................. Foreign currency transaction (losses) gains .................. Loss on early extinguishment of debt ............................ Equity in earnings of investees ...................................... Total other expenses, net .......................................................... Income (loss) before provision for income taxes ..................... Provision for income taxes ....................................................... Net income (loss) to controlling and non-controlling interests ...... Less: net income (loss) attributable to non-controlling interests .................................................................................... Net income attributable to RE/MAX Holdings, Inc. ................ $ Earnings per share data: Basic (1) ................................................................................... $ Diluted (1) ................................................................................ $ Other data: Agent count at period end (unaudited) ..................................... Cash dividends declared per share of Class A common stock .... $ Year Ended December 31, 2014 2013 2012 2011 2010 (in thousands, except per share amounts and agent data) 72,706 $ 30,726 28,685 23,440 15,427 170,984 64,465 $ 29,524 24,811 23,574 16,488 158,862 56,350 $ 28,909 19,579 22,629 16,210 143,677 57,200 $ 28,922 16,764 19,354 16,062 138,302 91,847 15,316 (14) 107,149 63,835 96,243 15,166 373 111,782 47,080 (9,295) 313 (1,348) (178) 600 (9,908) 53,927 (9,948) 43,979 (14,647) 321 (764) (1,798) 904 (15,984) 31,096 (2,844) 28,252 84,337 12,090 1,704 98,131 45,546 (11,686 ) 286 208 (136 ) 1,244 (10,084 ) 35,462 (2,138 ) 33,324 85,291 14,473 67 99,831 38,471 (12,203) 372 (266) (384) 431 (12,050) 26,421 (2,172) 24,249 60,865 30,472 16,021 15,709 17,150 140,217 81,353 16,735 3,719 101,807 38,410 (22,295) 538 167 (18,161) 643 (39,108) (698) (2,049) (2,747) 30,543 13,436 $ 26,746 1,506 $ 33,324 — $ 24,249 — $ (2,747) — 1.16 $ 1.10 $ 0.13 0.12 98,010 0.25 $ 93,228 89,008 87,476 89,628 — (1) We consummated our initial public offering on October 7, 2013. Since that date, we have consolidated the results of RMCO due to our role as RMCO’s managing member. Therefore, all income for the periods prior to October 7, 2013 is entirely attributable to the non-controlling interests which existed prior to the initial public offering. As a result, in the computation of U.S. generally accepted accounting principles earnings per share, only the net income attributable to our controlling interests from the period subsequent to the initial public offering is considered. Additionally, the computation of weighted average basic and diluted shares of Class A common stock outstanding for the year ended December 31, 2013 only considers the outstanding shares from the date our Class A common stock started trading on the New York Stock Exchange, October 2, 2013 through December 31, 2013. 39 Consolidated Balance Sheets Data: Cash ............................................................................................... $ Franchise agreements, net .............................................................. Goodwill ........................................................................................ Total assets ..................................................................................... Payable pursuant to tax receivable agreements, including current portion ............................................................................................ Long-term debt, including current portion ..................................... Redeemable preferred units ............................................................ Total stockholders' equity/members' deficit ................................... 2014 2013 2012 2011 2010 As of December 31, (in thousands) 107,199 $ 75,505 72,463 358,327 88,375 $ 89,071 72,781 352,823 68,501 $ 78,338 71,039 251,416 38,611 $ 44,569 72,217 83,452 41,882 41,963 186,465 206,160 67,418 211,673 — 39,283 68,840 228,404 — 15,539 — 232,236 78,400 (96,769 ) — — 195,340 211,366 66,500 62,200 (109,524) (97,946) ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion and analysis should be read in conjunction with our consolidated financial statements and accompanying notes thereto included elsewhere in this Annual Report on Form 10-K. This Management’s Discussion and Analysis of Financial Condition and Results of Operations contains forward-looking statements. See “Special Note Regarding Forward-Looking Statements” and “Item 1A.—Risk Factors” for a discussion of the uncertainties, risks and assumptions associated with these statements. Actual results may differ materially from those contained in any forward-looking statements. The historical results of operations discussed in this Management’s Discussion and Analysis of Financial Condition and Results of Operations are those of RMCO, LLC (“RMCO”) and its consolidated subsidiaries prior to October 7, 2013 and RE/MAX Holdings, Inc. (“RE/MAX Holdings”) and its consolidated subsidiaries, including RMCO (collectively, the “Company,” “we,” “our” or “us”), commencing on October 7, 2013, the effective date of our initial public offering (the “IPO”). Subsequent to the IPO, RE/MAX Holdings began to operate and control all of the business affairs of RMCO. As a result, RE/MAX Holdings began to consolidate RMCO on October 7, 2013, and because RE/MAX Holdings and RMCO are entities under common control, such consolidation has been reflected for all periods presented. Business Overview We are one of the world’s leading franchisors of real estate brokerage services. Our business strategy is to recruit and retain agents and sell franchises. Our franchisees operate under the RE/MAX brand name which has held the number one market share in the U.S. and Canada since 1999 as measured by total residential transaction sides completed by our agents. We operate in two reportable segments, (1) Real Estate Franchise Services and (2) Brokerages. The Real Estate Franchise Services reportable segment comprises the operations of our owned and independent global franchising operations and corporate-wide professional services expenses. The Brokerages reportable segment contains the operations of our 21 owned brokerage offices in the United States (“U.S.”) (which represent less than 1% of RE/MAX brokerages in the U.S.), the results of operations of a mortgage brokerage company in which we own a non-controlling interest and reflects the elimination of intersegment revenue and other consolidation entities. Our reportable segments represent our operating segments for which separate financial information is available and which is utilized on a regular basis by our management to assess performance and to allocate resources. As a result of changes in management’s process to assess performance and to allocate resources, we implemented a new segment structure beginning in the second quarter of 2014. The changes in our segment structure relate to certain corporate-wide professional services expenses, which were previously reflected in the Brokerage and Other reportable segment and, beginning in the second quarter of 2014, are being reflected in the Real Estate Franchise Services reportable segment. All prior segment information has been recast to reflect our new segment structure and current presentation. 40 Our financial results are driven by the number of agents in our global network. The majority of our revenue is derived from fixed, contractual fees and dues paid to us based on the number of agents in our franchise network. We grew our total agent count at a CAGR of 30% from our founding to a peak of approximately 120,000 agents in 2006. Our agent count declined approximately 26.8% from 2006 through 2011 as real estate transaction activity declined during the U.S. and global real estate downturn and economic recession. We returned to growth with a net gain of 1,532, 4,220 and 4,782 agents during 2012, 2013 and 2014, respectively, of which 651, 2,688 and 2,614 agents were in the U.S., respectively. We expect that our U.S. agent count will continue to increase as we attract agents who recognize the strength of the RE/MAX brand and our agent-centric value proposition. The graph below depicts the trend of the total number of agents in our global network for the past 10 years at the end of each year indicated: Agent Count As approximately 81% of our 2014 revenue came from the U.S., we believe that we are benefiting from the improving U.S. housing market. After rising by more than 9% per year in 2012 and 2013, existing home sale transactions fell by 2.9% in 2014, according to the National Association of Realtors (“NAR”). However, NAR forecasts that existing home sale transactions will rise 6.4% in 2015. With approximately 14% of our 2014 revenue coming from Canada, where RE/MAX has the leading market share among residential brokerage firms, we also expect to benefit from a continuation of generally stable Canadian housing market trends. Our current growth strategies include the following initiatives: Increase our total agent count;   Continue to drive franchise sales growth and agent recruitment and retention; and  Reacquire select RE/MAX regional franchises in the U.S. and Canada. We function under the following franchise organizational model, with nearly all of the RE/MAX branded brokerage office locations being operated by franchisees: Franchise Tier Description RE/MAX Owns the right to the RE/MAX brand and sells franchises and franchising rights. Regional Franchise Owner Owns rights to sell brokerage franchises in a specified region. Current network of 162 regions globally. In the U.S. and Canada, RE/MAX owns 12 of 32 regional franchises, representing 55% of our U.S. and Canada agent count. The remaining 20 regional franchises, representing 45% of our U.S. and Canada agent count, are Independent Regions. Franchisee (or Broker-Owner) Owns right to operate a RE/MAX-branded brokerage office, list properties and recruit agents. 6,751 offices globally, as of December 31, 2014. Agent (or Sales Associate) Branded independent contractors who operate out of local franchise brokerage offices. 98,010 agents globally, as of December 31, 2014. 41 In the early years of our expansion in the U.S. and Canada, we sold regional franchise rights to independent owners for certain Independent Regions while retaining rights to other regions. In recent years, we have pursued a strategy to reacquire regional franchise rights, such as the California, Hawaii, Florida and Carolinas regions in 2007, the Mountain States region in 2011, the Texas region in 2012 and the Central Atlantic and Southwest regions in 2013. As a franchisor (less than 1% of the brokerages in the U.S. RE/MAX system are owned by us), we maintain a low fixed-cost structure which enables us to generate high margins and helps us drive significant operating leverage through incremental revenue growth as reflected in our financial results. We have multiple revenue streams, with the majority of our revenue derived from fixed contractual fees and dues paid by our agents, franchisees and regional franchise owners. See “—Components of Operating Results” for a description of our revenue streams. The majority of our revenue is derived from the U.S. and Canada. Our revenue by geography for the years ended December 31, 2014, 2013 and 2012 is illustrated in the following chart: Revenue by Geography Percentage of Revenue Our financial results for the years ended December 31, 2014, 2013 and 2012 were as follows: Revenue ................................................................. Adjusted EBITDA* .............................................. Net income ............................................................ Year Ended December 31, 2014 $ 171.0 million 83.8 million $ 44.0 million $ 2013 $ 158.9 million 77.0 million $ 28.3 million $ 2012 $ $ $ 143.7 million 66.7 million 33.3 million * See “—Non-GAAP Financial Measures” for further discussion of Adjusted EBITDA and a reconciliation of the differences between Adjusted EBITDA and net income. Marketing and Promotion Nearly all of the advertising, marketing and promotion to support the RE/MAX brand is funded by our agents and franchisees. In the U.S. and Canada, there are currently three primary levels of advertising and promotion of our brand based on the source of funding for the activity: (i) a national advertising fund that spearheads brand efforts on a national level, (ii) regional advertising funds that focus on regional activities and (iii) local campaigns that are paid for directly by agents and franchisees within their local markets. 42 The national and regional advertising funds (collectively, the “Advertising Funds”) are funded by our agents through fees that our brokers collect and pay to the regional advertising funds, which remit a portion to the national advertising fund. These Advertising Funds are corporations owned by our controlling stockholder as trustee for RE/MAX agents. Their activities are directed by our Company-owned Regions. During the third quarter of 2014, our regional franchise owners adopted a change in the marketing strategy for the Advertising Funds. Beginning in January 2015, the national advertising fund was discontinued and the RE/MAX advertising strategy will focus on targeted, regional and local marketing. The amount of fees paid by our agents will not change, but advertising dollars traditionally used for national television campaigns will be retained for use in regional programs, presenting valuable marketing opportunities at the regional and local level. Notwithstanding the discontinuance of the national advertising fund, on occasion, the advertising funds in Company-owned Regions, together with some or all of the advertising funds in Independent Regions, may pool funds to purchase national or pan-regional television advertising. These regional advertising funds will continue to be funded by our agents and franchisees through fees that our brokers collect and pay to the regional advertising funds. We are currently evaluating the impact that this change in advertising strategy may have on our future results of operations, if any. Significant Transactions Impacting Our Operating Results Incorporation and Reorganization Transactions RE/MAX Holdings was formed as a Delaware corporation on June 25, 2013 for the purpose of facilitating an IPO of its common equity and to become the sole managing member of RMCO. Prior to October 7, 2013, RE/MAX Holdings had not engaged in any significant business or activities. In connection with the IPO, RMCO’s third amended and restated limited liability company agreement (the “Old RMCO, LLC Agreement”), dated as of February 1, 2013, was amended and restated to, among other things, modify RMCO’s capital structure so that the Class A preferred membership interests of Weston Presidio V., L.P. (“Weston Presidio”) were recapitalized into (i) preferred interests that reflected Weston Presidio’s liquidation preference of approximately $49.9 million and (ii) common interests that reflected Weston Presidio’s pro-rata share of the residual equity value of RMCO. At the same time, the Class B common membership interest held by RIHI, Inc. (“RIHI”) was reclassified, and the common interests in RMCO were split, such that each common unit of RMCO held by Weston Presidio and RIHI could be acquired with the net proceeds received in the IPO from the sale of one share of our Class A common stock, after the deduction of underwriting discounts and commissions and prior to the payment of estimated offering expenses. RIHI also received a redemption right that entitles RIHI to have its remaining common units of RMCO redeemed, at RIHI’s election in exchange for, at our option, newly issued shares of Class A common stock on a one-for-one basis (subject to customary adjustments, including conversion rate adjustments, underwriting discounts, commissions and adjustments for stock splits, stock dividends and reclassifications) or a cash payment equal to the market price of one share of our Class A common stock. Initial Public Offering On October 7, 2013, we issued and sold 11,500,000 shares of our Class A common stock at a public offering price of $22.00 per share in our IPO and became a member and the sole manager of RMCO. We are a holding company and own 39.89% of the common units in RMCO as of December 31, 2014. RIHI owns the remaining 60.11% of the common units in RMCO. Our only business is to act as the sole manager of RMCO and, in that capacity, we operate and control all of the business and affairs of RMCO. As a result, on October 7, 2013, we began to consolidate the financial results of RMCO and its subsidiaries. Due to RIHI’s approximate 60% equity interest in RMCO, our post-IPO results reflect a significant non-controlling interest and our pre-tax income represents approximately 40% of RMCO’s net income. Our only source of cash flow from operations is in the form of distributions from RMCO and management fees paid by RMCO pursuant to a management services agreement between us and RMCO. We incurred additional expenses as a result of becoming a public company, including expenses related to additional staffing, directors’ and officers’ liability insurance, directors fees, SEC reporting and compliance (including Sarbanes-Oxley compliance), transfer agent fees, professional fees and other similar expenses. We will continue to incur legal, accounting and other fees and expenses associated with being a public company. These additional expenses have and will increase our selling, operating and administrative expenses and consequently reduce our net income. Acquisitions We reacquired regional franchise rights in the Southwest and Central Atlantic regions of the U.S. through the acquisitions of the business assets of HBN, Inc. (“HBN”) and Tails, Inc. (“Tails”) during 2013 and acquired certain assets of RE/MAX of Texas during 2012. The comparability of our operating results is affected by these acquisitions. See “—Acquisitions” for further detail over our acquisition activity during the years ended December 31, 2014, 2013 and 2012. 43 Tax Impact of Reorganization Transactions and IPO Following the IPO and related reorganization transactions described above, RE/MAX Holdings became subject to U.S. federal and state income taxation on its allocable portion of the income of RMCO. At the time of the IPO, we entered into separate tax receivable agreements (collectively, the “TRAs”) with Weston Presidio and RIHI (collectively, the “Historical Owners”) that will provide for the payment by us to the Historical Owners of 85% of the amount of cash savings, if any, in U.S. federal, state and local income tax or franchise tax that we actually realize, or in some circumstances are deemed to realize, as a result of an expected increase in our share of tax basis in RMCO’s tangible and intangible assets, including increases attributable to payments made under the TRAs, and deductions attributable to imputed and actual interest that accrues in respect of such payments. These tax benefit payments are not necessarily conditioned upon one or more of the Historical Owners maintaining a continued ownership interest in either RMCO or us. We expect to benefit from the remaining 15% of cash savings, if any, that we may actually realize. The provisions of the TRAs that we entered into with the Historical Owners are substantially identical. As of December 31, 2014, a net deferred tax asset of $68.1 million and amounts payable under the TRAs of $67.4 million have been reflected in the Consolidated Balance Sheets included elsewhere in this Annual Report on Form 10-K. During the year ended December 31, 2014, $1.0 million was paid to the Historical Owners pursuant to the TRAs. Leadership Changes and Restructuring Activities On December 31, 2014, Margaret Kelly, our former Chief Executive Officer and a former director, retired from the Company and pursuant to the terms of the Separation and Release of Claims Agreement (the “Separation Agreement”), the Company recognized $3.3 million in one-time expenses for severance and other related retirement benefits, including additional equity-based compensation resulting from the accelerated vesting of certain restricted stock units. In addition, during the fourth quarter of 2014, our management approved a restructuring plan designed to improve our operating efficiencies, which reduced overall headcount at our corporate headquarters (the “Restructuring Plan”). In conjunction with this decision, we incurred approximately $1.3 million of additional expenses related to severance and outplacement services. The aforementioned one-time severance and other related charges reflected in our selling, operating and administrative expenses during the year ended December 31, 2014 affects the comparability of our operating results to the prior year. See Note 13 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K for additional disclosures for the Separation Agreement and the Restructuring Plan, including a related rollforward of the estimated fair value liability recorded during the year ended December 31, 2014. Factors Affecting Our Operating Results Various factors affected our results for the periods presented in this “Management’s Discussion and Analysis of Financial Condition and Results of Operations” including the following: Changes in Agent Count. The majority of our revenue is derived from fees and dues based on the number of agents in the RE/MAX network. Due to the low fixed cost structure of our franchise model, the addition of new agents generally requires little incremental investment in capital or infrastructure. Accordingly, the number of agents in our network (particularly in our owned U.S. and Canadian regions) is the most important factor affecting our results of operations and the addition of new agents can favorably impact our revenue and Adjusted EBITDA. Historically, the number of agents in the residential real estate industry has been highly correlated with overall home sale transaction activity. Our agent count decreased during the downturn in the U.S. housing sector, but has returned to growth as the market continues to recover. However, we do not use our overall home sale transaction activity on a per agent or aggregate basis in order to evaluate our results of operations. We believe that the number of agents in our network is the primary statistic that drives our revenue. Cyclical Residential Real Estate Market. The residential real estate industry in which we operate is cyclical and, consequently, our revenue is affected by general conditions within the residential real estate market. The residential real estate industry is cyclical in nature but has shown strong long-term growth. From the second half of 2005 through 2011, the U.S. real estate industry experienced a significant downturn, with existing home sale transactions declining by 40% from 7.1 million in 2005 to 4.3 million in 2011, according to NAR. Since then, the U.S. real estate industry has improved, with 4.7 million existing home sale transactions in 2012, 5.1 million in 2013, and 4.9 million in 2014. NAR forecasts 5.3 million existing home sales in 2015. 44 Similarly, the median home sale price declined by 24% from 2005 to 2011. In 2012, the median home sale price increased by 6.4% and in 2013, the increase was 11.5%. Median price increases have moderated to 5.7% in 2014, according to NAR. Furthermore, according to CoreLogic, Inc., between October 2012 and September 2014, the number of homes with mortgages larger than their estimated fair value fell by more than 50%, and the percentage of homes with a loan-to-value ratio of less than 80% increased from 55% to more than 70%. We believe the strengthened equity position of a substantial number of homeowners who may previously have been unable to afford to sell their “underwater” houses will unlock pent-up market demand for sales of existing homes in 2015 and beyond. Changes in Aggregate Fee Revenue Per Agent. A significant portion of our revenue is tied to various fees that are ultimately tied to the number of agents in the RE/MAX network, including annual dues, continuing franchise fees and certain transaction or service based fees. Our average annual revenue per agent for our Company-owned Regions in the U.S. and Canada is more than two times greater than for our Independent Regions. Our average revenue per agent in regions outside the U.S. and Canada is substantially lower than the average revenue per agent in the U.S. and Canada. We have expanded our owned regional franchising operations through acquisitions of Independent Regions in the U.S. and Canada. We reacquired the regional franchise rights for the Mountain States region in 2011, for the Texas region in 2012 and for the Southwest and Central Atlantic regions in 2013 and intend to pursue the reacquisition of regional franchise rights other regions in the future. In addition, other changes in our aggregate revenue per agent are derived from changes in our fee arrangements with our franchisees and agents over time. Our revenue per agent also increases in other ways including when transaction sides and transaction sizes increase. This is because a portion of our revenue comes from fees tied to the number and size of real estate transactions closed by our agents. Due to the low fixed cost structure of our franchise model, modest increases in revenue per agent, such as the January 1, 2014 increases to the amount of annual dues billed to our U.S. and Canadian agents and the continuing franchise fees charged in our U.S. Company-owned Regions, impact the comparability of our operating results. We do not plan to increase continuing franchise fees in our Company-owned Regions or annual dues in 2015. Subsequent thereto, we will evaluate the appropriateness of inflationary fee increases. How We Assess the Performance of Our Business In assessing the performance of our business, we consider a variety of financial and operating measures that affect our operating results, including agent count, franchise sales, revenue and Adjusted EBITDA. Agent Count. Agent count reflects the number of licensed agents who have active, independent contractual relationships with RE/MAX offices at a particular time. The majority of our revenue is derived from recurring fixed fee streams we receive from our franchisees and agents that are closely correlated to our aggregate agent count. The following chart shows our total agent count at the end of the periods indicated: As of December 31, 2014 2013 2012 Agent Count: U.S. Company-owned regions ........................................... Independent regions ................................................... U.S. Total .................................................................. 35,299 21,806 57,105 33,416 (1) 21,075 54,491 25,819 (2) 25,984 51,803 Canada Company-owned regions ........................................... Independent regions ................................................... Canada Total ............................................................ Outside U.S. and Canada Company-owned regions ........................................... Independent regions ................................................... Outside U.S. and Canada Total .............................. Total .......................................................................................... Net change in agent count compared to the prior period ........... 6,261 12,779 19,040 328 21,537 21,865 98,010 4,782 6,084 12,838 18,922 338 19,477 19,815 93,228 4,220 6,070 12,796 18,866 336 18,003 (3) 18,339 89,008 1,532 (1) As of December 31, 2014 and 2013, U.S. Company-owned Regions include agents in the Southwest and Central Atlantic regions which converted from Independent Regions to Company-owned regions in connection with the acquisitions of the business assets of HBN and Tails on October 7, 2013. As of the acquisition date, the Southwest and Central Atlantic regions had 5,918 agents. 45 (2) As of December 31, 2012, U.S. Company-owned Regions include 4,214 agents in the Texas region which converted from an Independent Region to a Company-owned Region in connection with the acquisition of RE/MAX of Texas on December 31, 2012. (3) As of December 31, 2012, Independent Regions outside of the U.S. and Canada include 863 agents in the Australia and New Zealand regions which converted from Company-owned Regions to Independent Regions in connection with the divestiture of the Australia and New Zealand regions during the fourth quarter of 2012. Franchise Sales. Franchise sales consist of sales of individual office franchises from Company-owned Regions and Independent Regions in the U.S., Canada and in other global markets, as well as regional franchise sales in global markets outside of North America. Regional franchise sales includes master franchise sales, stand-alone regional franchise sales and sub-regional franchise sales. Franchise sales activity enables us to recruit and retain agents and increase agent count and our related recurring fixed fee revenue streams. The following table shows the number of office franchise sales in the U.S., Canada and outside the U.S. and Canada for the periods indicated: Office Franchise Sales For the years ended December 31, 2012, 2013 and 2014 46 The following table shows the number of global sub-regional, stand-alone regional and master franchise sales for the periods indicated: Global Sub-Regional, Stand-Alone Regional and Master Franchise Sales For the years ended December 31, 2012, 2013 and 2014 Revenue. The majority of our revenue is derived from recurring, fixed contractual fees and dues paid by our agents, franchisees and regional franchise owners with a smaller percentage of our revenue being based on transaction activity derived from a percentage of agent commissions. Adjusted EBITDA. We present Adjusted EBITDA because we believe Adjusted EBITDA is useful as a supplemental measure in evaluating the performance of our business and provides greater transparency into our results of operations. Our management uses Adjusted EBITDA as a factor in evaluating the performance of our business. Our presentation of Adjusted EBITDA may not be comparable to similarly-titled measures used by other companies. See “—Non-GAAP Financial Measures” for our definition of Adjusted EBITDA and further discussion of our presentation of Adjusted EBITDA as well as a reconciliation of Adjusted EBITDA to net income on a consolidated basis and for our reportable segments. The following table shows our Adjusted EBITDA and Adjusted EBITDA margins on a consolidated basis and for our reportable segments for the periods presented: Year Ended December 31, 2014 2013 2012 (in thousands, except margin data) Consolidated: Adjusted EBITDA ............................................................................... $ Adjusted EBITDA margins .................................................................. 83,805 $ 49.0% 77,039 $ 48.5 % 66,744 46.5% Real Estate Franchise Services: Adjusted EBITDA ............................................................................... $ Adjusted EBITDA margins .................................................................. 83,227 $ 52.9% 75,490 $ 52.5 % 65,191 50.6% Brokerages: Adjusted EBITDA ............................................................................... $ Adjusted EBITDA margins .................................................................. 578 $ 4.3% 1,549 $ 10.4 % 1,553 10.5% 47 We generally experience lower Adjusted EBITDA margins in the first and fourth quarters of the fiscal year primarily due to lower home sale transactions in the residential housing market in the U.S. and Canada, which result in lower broker fees in these quarters. Generally, our margins in the first quarter are lower because of higher selling, operating and administrative expenses incurred in connection with our annual convention and associated with year-end compliance activities. See “Item 1A.—Risk Factors—Our operating results are subject to quarterly fluctuations, and results for any quarter may not necessarily be indicative of the results that may be achieved for the full fiscal year.” Our Adjusted EBITDA margins result from the high margin Real Estate Franchise Services reportable segment, and are offset slightly by the owned real estate brokerage operations, which have much lower margins due primarily due to higher fixed costs resulting from rent and personnel expenses reflected in our Brokerages reportable segment, which in turn adversely impacts our consolidated margins. Components of Operating Results Revenue We have five revenue streams as demonstrated in the following graph for the periods indicated and as described below. Percentage of Revenue  Continuing Franchise Fees*. In the U.S. and Canada, continuing franchise fees are fixed contractual fees paid monthly by regional franchise owners in Independent Regions, or franchisees in Company-owned Regions, to RE/MAX based on the number of agents in the franchise region or the franchisee’s office. For the years ended December 31, 2013 and 2012, continuing franchise fees were typically approximately $120 per month per agent. Beginning January 1, 2014, continuing franchise fees increased by $3 per month per agent in our U.S. Company-owned Regions. In our Company-owned Regions, we receive the entire amount of the continuing franchise fee. In Independent Regions, we generally receive 15%, 20% or 30% of the continuing franchise fee established by the terms of the applicable contract with the Independent Region, which is a fixed rate.  Annual Dues*. Annual dues are the membership fees which agents pay to be a part of the RE/MAX network and leverage the RE/MAX brand, are due on the anniversary date of the agent joining RE/MAX and are recognized ratably over the following twelve-month period. Annual dues revenue may be impacted by the fact that annual dues are deferred and recognized over a twelve-month period from the agent’s anniversary date as well as the related timing of agent losses and agent gains during that period. For the years ended December 31, 2013 and 2012, annual dues were primarily derived by an annual flat fee of $390 paid directly to us by our U.S. and Canadian agents in their respective local currencies. Beginning January 1, 2014, annual dues increased $10 per agent for our U.S. and Canadian agents and continue to be paid directly to us. Annual dues revenue is driven by the number of agents in our network. We receive 100% of the annual dues fee, regardless of whether the agent is in a Company-owned Region or Independent Region. 48  Broker Fees*. Broker fees are assessed to the broker for real estate commissions paid by customers when an agent sells a home. Agents pay a negotiated percentage of these earned commissions to the broker in whose office they work. Broker- owners in turn pay a percentage of the commission to the regional franchisor. Generally the amount paid by broker-owners to the regional franchisor, which we refer to as the “broker fee,” is 1% of the total commission on the transaction. In our Company-owned Regions, we receive the entire amount of the broker fee. In Independent Regions, we generally receive 15%, 20% or 30% of the broker fee established by the terms of the applicable franchise agreement with the Independent Region, which is a fixed rate. The amount of commission collected by franchisees is based primarily on the number of transaction sides, the transaction size and the real estate commissions earned by RE/MAX agents on these transactions. Because there are little incremental variable costs associated with this revenue stream, increased home sales provide us with incremental upside during a real estate market recovery.  Franchise Sales and Other Franchise Revenue. Franchise sales and other franchise revenue is primarily comprised of:  Franchise Sales. Franchise sales revenue consists of revenue from sales and renewals of individual franchises from Company-owned Regions and Independent Regions, as well as regional and country master franchises in global markets outside of North America. We receive only a portion of the revenue from the sales and renewals of individual franchises from Independent Regions.  Other Franchise Revenue. Other franchise revenue includes revenue from preferred marketing arrangements and approved supplier programs with third parties, including mortgage lenders and other real estate service providers, as well as event-based revenue from training and other programs, including our annual convention in the U.S.  Brokerage Revenue. Brokerage revenue principally represents fees assessed by our owned brokerages for services provided to their affiliated real estate agents. We have 21 owned brokerage offices solely in the U.S. that represent less than 1% of the over 3,400 real estate brokerage offices that operate under the RE/MAX brand name in the U.S. * We base our continuing franchise fees, annual dues and broker fees outside the U.S. and Canada on generally the same structure as our U.S. and Canadian Independent Regions, but the amount we charge is lower. As a result, revenue earned by us in those regions is substantially lower than in our Independent Regions in the U.S. and Canada. Operating Expenses Operating expenses include selling, operating and administrative expenses, depreciation and amortization and the gains and losses on sales and disposition of assets. Set forth below is a brief discussion of some of the key operating expenses that impact our results of operations:  Selling, operating and administrative expenses. Selling, operating and administrative expenses primarily consists of personnel costs comprised of salaries, benefits and other compensation expenses paid to our personnel, professional fee expenses, rent and related facility operations expense and other expenses, including costs incurred with becoming a public company, such as directors’ and officers’ liability insurance, directors’ fees, transfer agent fees and other similar expenses, as well as certain marketing and production costs that are not paid by our related party advertising funds, including travel and entertainment costs, costs associated with our annual convention and other events.  Depreciation and amortization. Depreciation and amortization expense consists of our depreciation expense related to our investments in property and equipment and our amortization of long-lived assets and intangibles, which consists principally of capitalized software, trademarks and franchise agreements. Depreciation and amortization expense may increase as we continue to pursue acquisitions.  Gains and losses on sale and disposition of assets. Gains and losses on sale of assets are recognized when assets are disposed of for amounts greater than or less than their carrying values. Other Expenses, Net Other expenses, net include interest expense, interest income, foreign currency transactions gains and losses, losses on the early extinguishment of debt and equity in earnings of investees. The most significant item included in other expenses, net is interest expense, which consists primarily of interest on borrowings under our credit agreement with JPMorgan Chase Bank, N.A., as administrative agent, and various lenders party thereto on July 31, 2013 (the “2013 Senior Secured Credit Facility”), which was amended on March 11, 2015, as discussed in “—Liquidity and Capital Resources—Financing Resources.” Our interest expense depends on the level of our outstanding indebtedness as well as the applicable interest rate with respect to outstanding indebtedness which is a variable rate in excess of a contractual interest rate floor, tied to prevailing interest rates. Additionally, fluctuations in exchange rates between the U.S. dollar and other currencies, primarily the Canadian dollar, impact our results of operations and are recorded in foreign currency transaction gains and losses. 49 Provision for Income Taxes Prior to the formation of RE/MAX Holdings and the admission of RE/MAX Holdings as a partner of RMCO in connection with the IPO, our business was not generally subject to direct U.S. federal income tax and certain state income tax obligations because RMCO is classified as a partnership for U.S. federal income tax purposes and thus, is treated as a “flow through entity.” Our subsidiaries that operate in foreign jurisdictions were, and continue to be, however, taxable entities. Income taxes incurred by the subsidiaries that operate in foreign jurisdictions are recorded in the provision for income taxes. RE/MAX Holdings is organized as a corporation for tax purposes that is subject to direct U.S. federal corporate income tax and certain state corporate income tax obligations. Subsequent to the IPO, the corporate tax obligations of RE/MAX Holdings have generally arisen with respect to, and been payable in respect of, its allocable share of net income attributable to the business operations of RMCO. Acquisitions One of our strategies is to pursue reacquisitions of regional franchise rights in Independent Regions in the U.S. and Canada. We receive a higher amount of revenue per agent in our Company-owned Regions than in our Independent Regions. While both Company-owned Regions and Independent Regions charge relatively similar fees to RE/MAX brokerages and agents, we receive the entire amount of the continuing franchise fee, broker fee, initial franchise fee and franchise renewal fee in Company-owned Regions, whereas we receive only a portion of these fees in Independent Regions. Effective October 7, 2013, we used approximately $27.3 million of the proceeds from the IPO to reacquire regional franchise rights in the Southwest and Central Atlantic regions of the U.S. through the acquisitions of the business assets of HBN and Tails and contributed those assets to RMCO in exchange for an ownership interest in RMCO. We recorded $2.0 million of goodwill and $23.0 million of intangible assets related to reacquired franchise rights in connection with these acquisitions. Effective December 31, 2012, we acquired certain assets of RE/MAX of Texas, including the regional franchise agreements permitting the sale of RE/MAX franchises in the state of Texas. The purchase price was $45.5 million and was paid in cash primarily using proceeds from borrowings. We recorded $30.2 million of goodwill and $15.2 million of intangible assets related to reacquired franchise rights in connection with this acquisition. Divestitures Effective December 31, 2014, we sold substantially all of the assets of our owned and operated regional franchising operations located in the Caribbean and Central America and entered into regional franchising agreements with new independent owners of those regions on January 1, 2015. Effective November 30, 2012, we sold substantially all of the assets of owned and operated regional franchising operations located in Eastern Australia and New Zealand and entered into regional franchising agreements with new independent owners of these regions. We sold these regions for a net purchase price of approximately $0.2 million. We recognized losses on the sale of the assets amounting to approximately $1.7 million, as the consideration received in the transactions was lower than the value of the assets of these operations as reflected in our consolidated financial statements prior to the sale transaction. We executed the aforementioned divestitures following our determination that due to the costs, logistics and differences in local markets, it was more efficient to enter into regional franchising agreements with new independent owners of these regions than operate these foreign regions from our U.S. headquarters. 50 Results of Operations For comparability purposes, the following tables set forth our results of operations for the periods presented in our annual audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K. The period-to-period comparison of financial results is not necessarily indicative of financial results to be achieved in future periods. Year Ended December 31, 2014 vs. Year Ended December 31, 2013 Our consolidated results comprised the following: Year Ended December 31, Change 2014 2013 ($) (%) (in thousands, except percentages) Revenue: Continuing franchise fees ................................................................... $ Annual dues ........................................................................................ Broker fees ......................................................................................... Franchise sales and other franchise revenue ....................................... Brokerage revenue .............................................................................. Total revenue ................................................................ 72,706 $ 30,726 28,685 23,440 15,427 170,984 64,465 $ 29,524 24,811 23,574 16,488 158,862 Operating expenses: Selling, operating and administrative expenses .................................. Depreciation and amortization ............................................................ (Gain) loss on sale or disposition of assets, net .................................. Total operating expenses .............................................. Operating income.......................................................... 91,847 15,316 (14) 107,149 63,835 96,243 15,166 373 111,782 47,080 Other expenses, net: Interest expense .................................................................................. Interest income ................................................................................... Foreign currency transaction losses .................................................... Loss on early extinguishment of debt ................................................. Equity in earnings of investees ........................................................... Total other expenses, net .............................................. Income before provision for income taxes .................... Provision for income taxes ....................................................................... Net income .................................................................... $ (9,295) 313 (1,348) (178) 600 (9,908) 53,927 (9,948) 43,979 $ (14,647 ) 321 (764 ) (1,798 ) 904 (15,984 ) 31,096 (2,844 ) 28,252 $ 8,241 1,202 3,874 (134) (1,061) 12,122 (4,396) 150 (387) (4,633) 16,755 5,352 (8) (584) 1,620 (304) 6,076 22,831 (7,104) 15,727 12.8% 4.1% 15.6% -0.6% -6.4% 7.6% -4.6% 1.0% -103.8% -4.1% 35.6% -36.5% -2.5% 76.4% -90.1% -33.6% -38.0% 73.4% 249.8% 55.7% Adjusted EBITDA (1) ................................................... $ 83,805 $ 77,039 $ 6,766 8.8% (1) See “—Non-GAAP Financial Measures” for further discussion of Adjusted EBITDA and a reconciliation of the differences between Adjusted EBITDA and net income. Total Revenue A summary of the components of our revenue for the years ended December 31, 2014 and 2013 is as follows: Revenue: Year Ended December 31, Change 2014 2013 ($) (%) (in thousands, except percentages) Continuing franchise fees .................................................................. $ Annual dues....................................................................................... Broker fees ........................................................................................ Franchise sales and other franchise revenue ..................................... Brokerage revenue ............................................................................ 64,465 $ 29,524 24,811 23,574 16,488 Total revenue ............................................................... $ 170,984 $ 158,862 $ 72,706 $ 30,726 28,685 23,440 15,427 8,241 1,202 3,874 (134) (1,061) 12,122 12.8% 4.1% 15.6% -0.6% -6.4% 7.6% 51 Continuing Franchise Fees Revenue from continuing franchise fees, which is primarily attributable to our Real Estate Franchise Services reportable segment, increased primarily as a result of the following:     an increase of $4.7 million due to the acquisitions and subsequent growth of HBN and Tails, which resulted in agents within Independent Regions being converted to agents within Company-owned Regions, and gave us the right to earn 100% of the fixed continuing franchise fees per agent; an increase of $2.7 million in our Company-owned Regions in the U.S. and Canada, due to an increase in agent count; an increase of $1.2 million due to the January 1, 2014 increase in continuing franchise fees of $3 per month per agent in our U.S. Company-owned Regions; and an increase of $0.5 million in our Independent Regions in the U.S., Canada and outside of the U.S. and Canada, due to an increase in agent count. The aforementioned increases were partially offset by the weakening of the Canadian dollar compared to the U.S. dollar, which negatively impacted revenue by approximately $0.9 million. Annual Dues Revenue from annual dues, which is primarily attributable to our Real Estate Franchise Services reportable segment, increased primarily due to additional annual dues revenue of $1.1 million from the overall increase in total agent count of 4,782 from December 31, 2013 to December 31, 2014 and $0.4 million as a result of the January 1, 2014 increase in annual dues membership fees of $10 per agent for our U.S. and Canadian agents billed in their respective local currencies. The aforementioned increases were partially offset by the weakening of the Canadian dollar against the U.S. dollar, which adversely impacted annual dues revenue by approximately $0.4 million. Broker Fees Revenue from broker fees, which is primarily attributable to our Real Estate Franchise Services reportable segment, increased primarily as a result of the following:   an increase of $1.6 million from the acquisitions and subsequent growth of HBN and Tails, which converted agents from our Independent Regions to Company-owned Regions resulting in a higher portion of broker fees being retained by us for these agents; and an increase of $2.4 million, excluding acquisition activity, in revenue from broker fees earned in our Company-owned Regions in the U.S. and Canada, due primarily to an increase in agent count. The aforementioned increases in broker fee revenue were partially offset by the weakening of the Canadian dollar against the U.S. dollar, which adversely impacted broker fee revenue by approximately $0.3 million. Franchise Sales and Other Franchise Revenue Franchise sales and other franchise revenue, which is primarily attributable to our Real Estate Franchise Services reportable segment, decreased as a result of the following:   a decrease in franchise sales revenue of $0.9 million driven by a reduction in the number and dollar amount of stand-alone regional and master franchise sales outside of the U.S. and Canada; and a decrease in other franchise revenue of $0.7 million due to reduced registration revenue driven by lower attendance at our 2014 annual convention held in March. The 2013 annual convention celebrated our fortieth anniversary and attendance was unusually high. The aforementioned decreases were partially offset by an increase in revenue from franchise sales and renewals of $0.8 million driven by an increase in the total number of office franchise sales and renewals in our U.S. Company-owned Regions due primarily to the acquisitions of HBN and Tails as well as a net increase of $0.4 million in other franchise revenue recognized from our preferred marketing arrangements and approved supplier programs due primarily to increased program use by our agents. 52 Brokerage Revenue Brokerage revenue, which principally represents fees assessed by our owned brokerages for services provided to their affiliated real estate agents and is entirely attributable to our Brokerages reportable segment, decreased as a result of reduced management fee revenue recognized by our owned brokerages, a reduction in the number of owned brokerage offices during the second quarter of 2013 and a reduction in the number of closed transaction sides and home sales volume. Operating Expenses A summary of the components of our operating expenses for the years ended December 31, 2014 and 2013 is as follows: Year Ended December 31, Change 2014 2013 ($) (%) (in thousands, except percentages) Operating expenses: Selling, operating and administrative expenses .......................... $ Depreciation and amortization .................................................... (Gain) loss on sale or disposition of assets, net ........................... Total operating expenses ....................................... $ Percent of revenue ................................................. 91,847 $ 15,316 (14) 107,149 $ 62.7% 96,243 $ 15,166 373 111,782 $ 70.4 % (4,396) 150 (387) (4,633) -4.6% 1.0% -103.8% -4.1% Selling, Operating and Administrative Expenses A summary of the components of our selling, operating and administrative expenses for the years ended December 31, 2014 and 2013 is as follows: Year Ended December 31, Change 2014 2013 ($) (%) (in thousands, except percentages) Selling, operating and administrative expenses: Personnel ...................................................................................... $ Professional fees .......................................................................... Rent and related facility operations .............................................. Other ............................................................................................ 47,040 $ 8,210 12,522 24,075 45,648 $ 11,927 14,533 24,135 1,392 (3,717) (2,011) (60) 3.0% -31.2% -13.8% -0.2% Total selling, operating and administrative expenses ................................................................. $ 91,847 $ 96,243 $ (4,396) -4.6% Selling, operating and administrative expenses decreased as follows:  The increase in personnel costs of $1.4 million in our Real Estate Franchise Services reportable segment is primarily a result of the following:       one-time severance and other related expenses of $3.3 million incurred in connection with the retirement of our former Chief Executive Officer on December 31, 2014, including $1.0 million of additional equity-based compensation expense recognized for the accelerated vesting of certain restricted stock units; one-time severance and outplacement services expenses of $1.3 million associated with the Restructuring Plan designed to improve operating efficiencies of at our corporate headquarters; additional personnel costs of $1.5 million associated with the acquisitions of HBN and Tails; and an increase in general personnel costs and salaries of $1.4 million driven primarily by increased employee benefit costs and additional personnel hired to support our operations as a public company; offset by a decrease in executive compensation of $2.3 million due to the discontinuance of salaries paid to David and Gail Liniger subsequent to the closing of the IPO; a decrease in equity-based compensation expense, excluding severance activity, of $2.0 million primarily due to one- time equity awards granted in 2013 in connection with the IPO; and  decreased personnel costs of $1.9 million due to a reduction in other employee incentives. 53 Personnel costs included in our Brokerages reportable segment remained flat at approximately $5.8 million during the years ended December 31, 2014 and 2013.  Professional fees decreased due primarily to $6.5 million of expenses incurred during the year ended December 31, 2013 in connection with the IPO and related reorganization transactions partially offset primarily by increases in professional fees of $1.9 million incurred during the year ended December 31, 2014 related to legal and compliance expenses associated with being a public company. We also incurred additional professional fees during 2014 of approximately $1.0 million associated with our strategic initiatives, including investments in our information technology infrastructure. The majority of our professional fees and the aforementioned fluctuations relate primarily to our Real Estate Franchise Services reportable segment.  Rent and related facility operations expense decreased primarily due to a $1.2 million loss recorded in 2013 for certain subleased office space at our corporate headquarters and an increase in related sublease income of $0.4 million, which are entirely attributable to our Real Estate Franchise Services reportable segment. Rent and related facility operations expense also decreased $0.4 million due to renegotiations of leases and a reduction in the number of owned brokerage offices, in our Brokerages reportable segment.  Other selling, operating and administrative expenses decreased primarily due to $1.4 million of foreign withholding tax expense recorded in selling, operating and administrative expenses in 2013, which is recorded in the provision for income taxes in 2014 as a result of the changes in our corporate structure upon becoming a public company. The aforementioned decrease was partially offset by an increase of $0.8 million of costs incurred in connection with becoming a public company as well as additional expenses of $0.6 million incurred as a result of acquiring HBN and Tails. The majority of our other selling, operating and administrative expenses and the aforementioned fluctuations primarily relate to our Real Estate Franchise Services reportable segment. Depreciation and Amortization The majority of our depreciation and amortization expense is attributable to our Real Estate Franchise Services reportable segment and increased primarily as a result of an increase of $1.3 million due to additional amortization expense related to intangible assets acquired from HBN and Tails in October 2013, partially offset by a net decrease in depreciation expense of $1.1 million related to assets that became fully depreciated. (Gain) Loss on Sale or Disposition of Assets, Net (Gain) loss on sale or disposition of assets, net decreased primarily due to the disposal of certain assets related to our information technology infrastructure during 2013, which related primarily to our Real Estate Franchise Services reportable segment. Other Expenses, Net A summary of the components of our other expenses, net for the years ended December 31, 2014 and 2013 is as follows: Year Ended December 31, Change 2014 2013 ($) (%) (in thousands, except percentages) Other expenses, net: Interest expense ............................................................................ $ Interest income ............................................................................. Foreign currency transaction losses ............................................. Loss on early extinguishment of debt .......................................... Equity in earnings of investees .................................................... Total other expenses, net ........................................ $ Percent of revenue .................................................. (9,295) $ 313 (1,348) (178) 600 (9,908) $ -5.8% (14,647 ) $ 321 (764 ) (1,798 ) 904 (15,984 ) $ -10.1 % 5,352 (8) (584) 1,620 (304) 6,076 -36.5% -2.5% 76.4% -90.1% -33.6% -38.0% 54 Other expenses, net decreased primarily as a result of a decrease in interest expense due to a reduction in interest rates between our previous senior secured credit facility and the 2013 Senior Secured Credit Facility and $1.9 million of costs incurred during the year ended December 31, 2013 associated with the execution of the 2013 Senior Secured Credit Facility on July 31, 2013 (See “— Liquidity and Capital Resources—Financing Resources”). Additionally, a loss on early extinguishment of debt of $1.7 million associated with executing our 2013 Senior Secured Credit Facility was recorded during the year ended December 31, 2013. The aforementioned decreases in other expenses, net were offset by an increase in foreign currency transaction losses as a result of the strengthening of the U.S. dollar against primarily the Canadian dollar and an increase in cash held in Canadian dollars during the year ended December 31, 2014. Equity in earnings of investees also decreased other expenses, net due to reduced income recognized from our investment in a mortgage brokerage company primarily as a result of reduced mortgage refinancing activity and is the only material component of other expenses, net attributable to our Brokerages reportable segment. Provision for Income Taxes The provision for income taxes increased primarily due to U.S. federal and state income tax obligations on our allocable portion of the net income of RMCO subsequent to the IPO. Our effective income tax rate is dependent on many factors, including a rate benefit attributable to the fact that the portion of RMCO’s earnings attributable to the non-controlling interest is not subject to corporate-level taxes because RMCO is classified as a partnership for U.S. federal income tax purposes and therefore is treated as a “flow through entity.” Adjusted EBITDA Adjusted EBITDA and Adjusted EBITDA margins for our consolidated results were $83.8 million and 49.0% for the year ended December 31, 2014, an increase of $6.8 million from the prior year. On a consolidated basis, the strengthening of the U.S. dollar compared to global currencies, primarily the Canadian dollar, negatively impacted our Adjusted EBITDA and Adjusted EBITDA margins by $2.8 million and 1.6%, respectively. Adjusted EBITDA and Adjusted EBITDA margins for our Real Estate Franchise Services reportable segment were $83.2 million and 52.9% for the year ended December 31, 2014, an increase of $7.7 million from the prior year. The increase in Adjusted EBITDA in our Real Estate Franchise Services reportable segment was principally the result of an Adjusted EBITDA contribution of $6.2 million arising from the acquisitions of HBN and Tails and an increase in total revenue, excluding acquisition activity, of $5.8 million due primarily to agent growth and increases in continuing franchise fees and annual dues. Acquisition activity and revenue growth were partially offset by an increase of $3.8 million in selling, operating and administrative expenses, adjusted for certain non-recurring items such as non-recurring equity-based compensation expense, one-time severance and other related charges and certain non- recurring cash charges, including executive compensation costs and public offering related expenses incurred during the year ended December 31, 2013. Adjusted EBITDA was also adversely impacted by $0.6 million related to foreign currency transaction losses. Adjusted EBITDA and Adjusted EBITDA margins for our Brokerages reportable segment were $0.6 million and 4.3% for the year ended December 31, 2014, a decrease of $1.0 million from the prior year. The decrease in Adjusted EBITDA in our Brokerages reportable segment was primarily due to a decrease in revenue of $1.4 million driven by reduced management fee revenue recognized and a reduction in closed transaction sides and home sales volume, and a decrease in equity in earnings of investees of $0.3 million. Adjusted EBITDA was positively impacted by reductions in rent and related facility operations expense of $0.4 million. 55 Year Ended December 31, 2013 vs. Year Ended December 31, 2012 Our consolidated results comprised the following: Year Ended December 31, Change 2013 2012 ($) (%) (in thousands, except percentages) Revenue: Continuing franchise fees .......................................................................... $ Annual dues ............................................................................................... Broker fees................................................................................................. Franchise sales and other franchise revenue .............................................. Brokerage revenue ..................................................................................... Total revenue ....................................................................... 64,465 $ 56,350 $ 28,909 29,524 19,579 24,811 22,629 23,574 16,210 16,488 8,115 615 5,232 945 278 158,862 143,677 15,185 Operating expenses: Selling, operating and administrative expenses ........................................ Depreciation and amortization .................................................................. Loss on sale or disposition of assets, net .................................................. Total operating expenses ..................................................... Operating income ................................................................ 96,243 15,166 373 111,782 47,080 84,337 11,906 3,076 12,090 1,704 (1,331) 98,131 13,651 1,534 45,546 14.4% 2.1% 26.7% 4.2% 1.7% 10.6% 14.1% 25.4% -78.1% 13.9% 3.4% Other expenses, net: Interest expense ........................................................................................ Interest income ......................................................................................... Foreign currency transaction (losses) gains .............................................. Loss on early extinguishment of debt ....................................................... Equity in earnings of investees ................................................................. Total other expenses, net ..................................................... Income before provision for income taxes .......................... Provision for income taxes ............................................................................. Net income .......................................................................... $ (14,647) (11,686 ) 321 286 (764) 208 (1,798) (136 ) 904 1,244 (15,984) (10,084 ) 31,096 35,462 (2,138 ) (2,844) 28,252 $ 33,324 $ (2,961) 35 (972) 25.3% 12.2% -467.3% (1,662) 1222.1% -27.3% 58.5% -12.3% 33.0% -15.2% (340) (5,900) (4,366) (706) (5,072) Adjusted EBITDA (1) .......................................................... $ 77,039 $ 66,744 $ 10,295 15.4% (1) See “—Non-GAAP Financial Measures” for further discussion of Adjusted EBITDA and a reconciliation of the differences between Adjusted EBITDA and net income. Total Revenue A summary of the components of our revenue for the years ended December 31, 2013 and 2012 is as follows: Year Ended December 31, Change 2013 2012 ($) (%) (in thousands, except percentages) Revenue: Continuing franchise fees .................................................................. $ Annual dues ...................................................................................... Broker fees ........................................................................................ Franchise sales and other franchise revenue ..................................... Brokerage revenue ............................................................................ Total revenue ............................................................... $ 64,465 $ 29,524 24,811 23,574 16,488 158,862 $ 56,350 $ 28,909 19,579 22,629 16,210 143,677 $ 8,115 615 5,232 945 278 15,185 14.4% 2.1% 26.7% 4.2% 1.7% 10.6% 56 Continuing Franchise Fees Revenue from continuing franchise fees, which is primarily attributable to our Real Estate Franchise Services reportable segment, increased as a result of agent count growth with the acquisition and subsequent growth of RE/MAX of Texas and the acquisitions of HBN and Tails, which resulted in agents within Independent Regions being converted to agents within Company-owned Regions, and gave us the right to earn 100% of the fixed continuing franchise fee per agent. This resulted in an increase of $6.9 million in continuing franchise fee revenue. This increase was offset partially by a net decrease of $1.3 million in continuing franchise fees for the Australia and New Zealand regions, which were sold during the fourth quarter of 2012 and, as a result, the agents in Australia and New Zealand are no longer agents of a Company-owned Region. Excluding acquisition and divestiture activity, continuing franchise fees earned from Company-owned Regions in the U.S. and Canada, where we receive a higher continuing franchise fee per agent, increased $2.1 million due to an increase in agent count, primarily in the U.S. Annual Dues Revenue from annual dues, which is primarily attributable to our Real Estate Franchise Services reportable segment, increased due to an overall increase in total agent count of 4,220 for the year ended December 31, 2013, of which 2,744 agents were located in the U.S. and Canada as compared to an overall increase in total agent count of 1,532 agents for the year ended December 31, 2012, of which 947 agents were located in the U.S. and Canada. For the years ended December 31, 2013 and 2012, U.S. and Canadian agents paid us directly annual dues fees of $390 per agent in their respective local currencies. Broker Fees Revenue from broker fees, which is primarily attributable to our Real Estate Franchise Services reportable segment, increased due to additional broker fees of $3.2 million that resulted from the acquisition of RE/MAX of Texas, HBN and Tails, which converted agents from Independent Regions to Company-owned Regions resulting in a higher portion of broker fees for these agents being retained by us. These increases were partially offset by a net decrease in broker fees of $2.0 million in Australia and New Zealand as these regions were sold during the fourth quarter of 2012, resulting in agents in those regions no longer being agents of a Company-owned Region. The increase in broker fees revenue for our Company-owned and Independent Regions in the U.S. and Canada was also due to the overall increase in home sales volume, which increased commissions earned by our U.S. and Canadian agents as well as increased agent count. Excluding acquisition and divestiture activity, revenue from broker fees earned from Company-owned Regions in the U.S. and Canada increased $3.1 million during 2013, while revenue from broker fees earned from Independent Regions in the U.S. and outside the U.S. and Canada increased $1.1 million during 2013. Franchise Sales and Other Franchise Revenue Franchise sales and other franchise revenue, which is primarily attributable to our Real Estate Franchise Services reportable segment, increased $0.9 million during 2013. We sold the franchise rights in 18 countries in 2013, including in Japan for $1.0 million, compared to the sale of regional and master franchise rights in 10 countries in 2012, including in China/Hong Kong/Macau for $2.1 million. During 2013, other franchise revenue increased $1.3 million, primarily due to an increase in registration revenue associated with the increased attendance at our annual convention, which occurs during the first quarter. Brokerage Revenue Brokerage revenue, which principally represents fees assessed by our owned brokerages for services provided to their affiliated real estate agents and is entirely attributable to our Brokerages reportable segment, increased due to an increase in home sales volume. Operating Expenses A summary of the components of our operating expenses for the years ended December 31, 2013 and 2012 is as follows: Year Ended December 31, Change 2013 2012 ($) (%) (in thousands, except percentages) Operating expenses: Selling, operating and administrative expenses ........................... $ Depreciation and amortization ..................................................... Loss on sale or disposition of assets, net ...................................... Total operating expenses ........................................ $ Percent of revenue .................................................. 96,243 $ 15,166 373 111,782 $ 70.4% 84,337 $ 12,090 1,704 98,131 $ 68.3 % 11,906 3,076 (1,331) 13,651 14.1% 25.4% -78.1% 13.9% 57 Selling, Operating and Administrative Expenses A summary of the components of our selling, operating and administrative expenses for the years ended December 31, 2013 and 2012 is as follows: Year Ended December 31, Change 2013 2012 ($) (%) (in thousands, except percentages) Selling, operating and administrative expenses: Personnel ...................................................................................... $ Professional fees .......................................................................... Rent and related facility operations .............................................. Other ............................................................................................ Total selling, operating and administrative expenses ........................ $ 45,648 $ 11,927 14,533 24,135 96,243 $ 42,326 $ 5,841 14,028 22,142 84,337 $ 3,322 6,086 505 1,993 11,906 7.8% 104.2% 3.6% 9.0% 14.1% Selling, operating and administrative expenses increased in 2013 as follows:  Personnel costs increased primarily due to $1.9 million of additional equity-based compensation related to equity awards granted to certain officers and employees in connection with the IPO, $1.5 million of additional personnel costs associated with the acquisitions of RE/MAX of Texas, HBN and Tails and a $2.2 million increase in general personnel costs driven by increased headcount and employee incentives. These increases were offset by a decrease of $1.5 million resulting from the divestitures of the Australia and New Zealand regions in the fourth quarter of 2012 and a decrease in executive compensation of $0.8 million due to the discontinuance of salaries paid to David and Gail Liniger subsequent to the closing of the IPO.  Professional fees increased primarily due to $6.5 million of expenses incurred in connection with the IPO, offset by a reduction in professional fees incurred by the Australia and New Zealand regions which were sold during the fourth quarter of 2012. The aforementioned fluctuations relate to our Real Estate Franchise Services reportable segment.  Rent and related facility operations expense increased due to a $1.2 million loss recorded in 2013 on the sublease of a portion of our corporate headquarters office building that did not occur in 2012, which is attributable to our Real Estate Franchise Services reportable segment, offset by a decrease of $0.6 million for reductions in rent expense at our company- owned brokerage offices and acquisition and divestiture activities.  Other selling, operating and administrative expenses increased primarily due to an increase in total marketing expenses of $1.7 million driven both by increased attendance at our annual convention which occurs in the first quarter and expenses incurred associated with the acquisitions of certain assets of RE/MAX of Texas, HBN and Tails. Depreciation and Amortization The majority of our depreciation and amortization expense is attributable to our Real Estate Franchise Services reportable segment and increased as a result of the following:     an increase of $4.1 million of additional amortization expense related to intangible assets acquired from RE/MAX of Texas in December 2012 and HBN and Tails in October 2013; an increase of $0.5 million of additional amortization expense related to other intangible assets acquired in the current year; a decrease of $0.9 million related to certain intangible assets that became fully amortized; and a net decrease in depreciation expense of $0.6 million related to assets that became fully depreciated. Loss on Sale or Disposition of Assets, Net Loss on sale or disposition of assets, net decreased primarily due to the $1.7 million loss on the sale of the Australia and New Zealand regions in the fourth quarter of 2012 compared to a loss of $0.4 million related to assets disposed of during 2013. 58 Other Expenses, Net A summary of the components of our other expenses, net for the years ended December 31, 2013 and 2012 is as follows: Year Ended December 31, Change 2013 2012 ($) (%) (in thousands, except percentages) Other expenses, net: Interest expense ............................................................................ $ Interest income ............................................................................. Foreign currency transaction (losses) gains ................................. Loss on early extinguishment of debt .......................................... Equity in earnings of investees .................................................... Total other expenses, net ........................................ $ Percent of revenue .................................................. (14,647) $ 321 (764) (1,798) 904 (15,984) $ -10.1% (11,686 ) $ 286 208 (136 ) 1,244 (10,084 ) $ -7.0 % (2,961) 35 (972) (1,662) (340) (5,900) 25.3% 12.2% -467.3% 1222.1% -27.3% 58.5% Other expenses, net increased primarily due to an increase in the loss on early extinguishment of debt of approximately $1.7 million associated with executing our 2013 Senior Secured Credit Facility on July 31, 2013 (See “—Liquidity and Capital Resources— Financing Resources”). Additionally, interest expense increased $3.0 million due to a combination of additional interest expense on the incremental $45.0 million of long-term debt borrowed on December 31, 2012 to finance the acquisition of certain assets of RE/MAX of Texas and $2.0 million of interest expense associated with costs incurred upon entering into our new Senior Secured Credit Facility offset by a reduction in interest rates between our previous senior secured credit facility and our new Senior Secured Credit Facility. Lastly, foreign currency transaction (losses) gains, net decreased $1.0 million primarily as a result of the weakening of the Canadian dollar compared to the U.S. dollar. Provision for Income Taxes The provision for income taxes increased primarily due to U.S. federal and state income tax obligations related to RE/MAX Holdings’ allocable portion of the income of RMCO subsequent to the reorganization transactions and IPO (see additional information included in “—Tax Impact of Reorganization Transactions and IPO”). Our effective income tax rate is dependent on many factors, including a rate benefit attributable to the fact that the portion of RMCO’s earnings attributable to the non-controlling interest is not subject to corporate-level taxes because RMCO is classified as a partnership for U.S. federal income tax purposes and thus, is treated as a “flow through entity.” Adjusted EBITDA Adjusted EBITDA and Adjusted EBITDA margins for our consolidated results were $77.0 million and 48.5% for the year ended December 31, 2013, an increase of $10.3 million from the prior year. Adjusted EBITDA and Adjusted EBITDA margins for our Real Estate Franchise Services reportable segment were $75.5 million and 52.5% for the year ended December 31, 2013, an increase of $10.3 million from the prior year. The increase in Adjusted EBITDA was principally the result of an increase in total revenue of $15.0 million arising from the acquisitions of RE/MAX of Texas, HBN and Tails, agent growth and higher broker fees. Selling, operating and administrative expenses, adjusted for certain non-recurring items such as the loss on sublease, non-recurring equity-based compensation expense and certain non-recurring cash charges, including expenses incurred in connection with the IPO, increased $3.7 million. Additionally, Adjusted EBITDA was negatively impacted by an increase in foreign currency transaction losses of $1.0 million. Adjusted EBITDA and Adjusted EBITDA margins for our Brokerages reportable segment were $1.5 million and 10.4% for the year ended December 31, 2013, which remained consistent from the prior year. Non-GAAP Financial Measures The Securities and Exchange Commission (“SEC”) has adopted rules to regulate the use in filings with the SEC and in public disclosures of financial measures not in accordance with U.S. generally accepted accounting principles (“U.S. GAAP”), such as Adjusted EBITDA and the ratios related thereto. These measures are derived on the basis of methodologies other than in accordance with U.S. GAAP. 59 We define Adjusted EBITDA as EBITDA (consolidated net income before depreciation and amortization, interest expense, net and the provision for income taxes, each of which is presented in our consolidated financial statements included elsewhere in this Annual Report on Form 10-K), adjusted for the impact of the following items that we do not consider representative of our ongoing operating performance: loss or gain on sale or disposition of assets and sublease, loss on early extinguishment of debt, non-recurring equity-based compensation, non-cash straight-line rent expense, salaries paid to David Liniger, our Chief Executive Officer, Chairman and Co-Founder, and Gail Liniger, our Vice Chair and Co-Founder, respectively, that we discontinued subsequent to the completion of the IPO, professional fees and certain non-recurring expenses incurred in connection with the IPO, acquisition transaction costs and non-recurring severance and other related charges incurred in connection with the Restructuring Plan designed to improve operating efficiencies at our corporate headquarters and the retirement of our former Chief Executive Officer on December 31, 2014. During the third quarter of 2014, we revised our definition of Adjusted EBITDA to no longer adjust for recurring equity-based compensation expense. Adjusted EBITDA in prior periods has been revised to reflect this change for consistency of presentation. During the fourth quarter of 2014, we revised our definition of Adjusted EBITDA to adjust for non-recurring severance charges that were recorded during the fourth quarter of 2014. Because Adjusted EBITDA omits certain non-cash items and other non-recurring cash charges or other items, we believe that it is less susceptible to variances that affect our operating performance resulting from depreciation, amortization and other non-cash and non- recurring cash charges or other items and is more reflective of other factors that affect our operating performance. We present Adjusted EBITDA because we believe it is useful as a supplemental measure in evaluating the performance of our operating businesses and provides greater transparency into our results of operations. Our management uses Adjusted EBITDA as a factor in evaluating the performance of our business. Adjusted EBITDA has limitations as an analytical tool, and you should not consider Adjusted EBITDA either in isolation or as a substitute for analyzing our results as reported under U.S. GAAP. Some of these limitations are:        this measure does not reflect changes in, or cash requirements for, our working capital needs; this measure does not reflect our interest expense, or the cash requirements necessary to service interest or principal payments on our debt; this measure does not reflect our income tax expense or the cash requirements to pay our taxes; this measure does not reflect historical cash expenditures or future requirements for capital expenditures or contractual commitments; this measure does not reflect the cash requirements to pay dividends to stockholders of our Class A common stock and tax and other cash distributions to our non-controlling unitholders; this measure does not reflect the cash requirements to pay our Historical Owners pursuant to the TRAs; although depreciation and amortization are non-cash charges, the assets being depreciated and amortized will often require replacement in the future, and these measures do not reflect any cash requirements for such replacements; and  other companies may calculate this measure differently so they may not be comparable. 60 A reconciliation of Adjusted EBITDA to net income for our consolidated results and reportable segments for the periods presented is set forth in the following table: Consolidated: Net income ................................................................................. $ Depreciation and amortization ................................................... Interest expense .......................................................................... Interest income ........................................................................... Provision for income taxes ......................................................... EBITDA ..................................................................................... (Gain) loss on sale or disposition of assets and sublease (1) ...... Loss on early extinguishment of debt (2) ................................... Non-recurring equity-based compensation (3) ........................... Non-cash straight-line rent expense (4) ..................................... Chairman executive compensation (5) ....................................... Acquisition integration costs (6) ................................................ Public offering related expenses (7) ........................................... Non-recurring severance and other related expenses (8) ........... Adjusted EBITDA ..................................................................... $ Real Estate Franchise Services: Net income ................................................................................. $ Depreciation and amortization ................................................... Interest expense .......................................................................... Interest income ........................................................................... Provision for income taxes ......................................................... EBITDA ..................................................................................... (Gain) loss on sale or disposition of assets and sublease (1) ...... Loss on early extinguishment of debt (2) ................................... Non-recurring equity-based compensation (3) ........................... Non-cash straight-line rent expense (4) ..................................... Chairman executive compensation (5) ....................................... Acquisition integration costs (6) ................................................ Public offering related expenses (7) ........................................... Non-recurring severance and other related expenses (8) ........... Adjusted EBITDA ..................................................................... $ Brokerages: Net income ................................................................................. $ Depreciation and amortization ................................................... Interest expense .......................................................................... Interest income ........................................................................... Provision for income taxes ......................................................... EBITDA ..................................................................................... Loss (gain) on sale or disposition of assets and sublease (1) ..... Non-cash straight-line rent expense (4) ..................................... Adjusted EBITDA ..................................................................... $ Year Ended December 31, 2014 2013 2012 (in thousands) 43,979 $ 15,316 9,295 (313) 9,948 78,225 (340) 178 — 812 — 313 — 4,617 83,805 $ 43,664 $ 15,032 9,266 (313) 9,894 77,543 (469) 178 — 1,045 — 313 — 4,617 83,227 $ 315 $ 284 29 — 54 682 129 (233) 578 $ 28,252 $ 15,166 14,647 (321 ) 2,844 60,588 971 1,798 2,748 1,183 2,261 495 6,995 — 77,039 $ 26,792 $ 14,791 14,641 (321 ) 2,882 58,785 1,110 1,798 2,748 1,298 2,261 495 6,995 — 75,490 $ 1,460 $ 375 6 — (38 ) 1,803 (139 ) (115 ) 1,549 $ 33,324 12,090 11,686 (286) 2,138 58,952 1,352 136 1,089 1,879 3,000 336 — — 66,744 32,162 11,575 11,677 (284) 2,138 57,268 1,637 136 1,089 1,725 3,000 336 — — 65,191 1,162 515 9 (2) — 1,684 (285) 154 1,553 (1) Represents (gains) losses on the sale or disposition of assets as well as the (gains) losses on the sublease of a portion of our corporate headquarters office building. (2) Represents losses incurred on early extinguishment of debt on our 2013 Senior Secured Credit Facility and our previous senior secured credit facility for the year ended December 31, 2014 and 2013 as well as losses incurred related to the entire repayment of our previous senior secured credit facility during the year ended December 31, 2013. 61 (3) Non-recurring equity-based compensation includes non-cash compensation expense recorded related to restricted stock units granted in connection with the IPO pursuant to RE/MAX Holdings’ 2013 Omnibus Incentive Plan during the year ended December 31, 2013 as well as non-cash compensation expense recorded related to Class B Common Unit options granted to certain employees pursuant to RMCO’s 2011 Unit Option Plan during the year ended December 31, 2013. See Note 12 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K. (4) Represents the non-cash charge to appropriately record rent expense on a straight-line basis over the term of the lease agreement taking into consideration escalation in monthly cash payments. (5) Represents the salaries we paid to David Liniger, our Chief Executive Officer, Chairman and Co-Founder, and Gail Liniger, our Vice Chair and Co-Founder. Such salaries have not been paid subsequent to the IPO, and will not be paid in future periods. (6) Acquisition integration costs include fees incurred in connection with our acquisitions of certain assets of HBN and Tails in October 2013. Costs include legal, accounting and advisory fees as well as consulting fees for integration services. (7) Represents costs incurred in connection with the IPO. (8) Represents non-recurring severance and other related expenses of $3.3 million recognized for the retirement of our former Chief Executive Officer on December 31, 2014, which includes $1.8 million of expenses related to continued salary, benefits and related payroll costs to be paid over a 36 month period beginning in the fourth quarter of 2015, $1.0 million of additional equity- based compensation expense for the accelerated vesting of certain restricted stock units and $0.5 million of expenses related to a one-time salary payment made on December 31, 2014. Non-recurring severance and other related expenses also includes one- time expenses of $1.3 million incurred for severance and outplacement services provided to our former employees in connection with the Restructuring Plan implemented at our corporate headquarters. See Note 13 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K. Liquidity and Capital Resources Overview of Factors Affecting Our Liquidity Our liquidity position has been positively affected by the growth of our agent base and improving conditions in the real estate market, which have contributed to increasing annual operating cash flows. In this regard, our short-term liquidity position from time to time has been, and will continue to be, affected by the number of agents in the RE/MAX network. Our cash flows are primarily related to the timing of (i) cash receipt of revenues, (ii) payment of selling, operating and administrative expenses, (iii) principal payments and related interest expense on our 2013 Senior Secured Credit Facility, (iv) distributions and other payments to non-controlling unitholders, (v) corporate tax payments paid by the Company, (vi) cash consideration for acquisitions and acquisition-related expenses, (vii) dividend payments to stockholders of our Class A common stock and (viii) payments to Historical Owners pursuant to the TRAs. We have satisfied these needs with cash flows from operations and funds available under our 2013 Senior Secured Credit Facility. We experienced an increase in the number of our agents during the year ended December 31, 2014; however, we cannot be certain agent growth will continue. Moreover, if the real estate market or the economy as a whole deteriorates, we may experience adverse effects on our business, financial condition and liquidity, including our ability to access capital and grow our business. We will continue to evaluate potential financing transactions, including refinancing our 2013 Senior Secured Credit Facility and extending maturities. There can be no assurance that financing or refinancing will be available to us on acceptable terms or at all. Future indebtedness may impose various additional restrictions and covenants on us which could limit our ability to respond to market conditions, to make capital investments or to take advantage of business opportunities. Our ability to make payments to fund debt service obligations and strategic acquisitions will depend on our ability to generate cash in the future, which is subject to general economic, financial, competitive and other factors that are beyond our control. 62 Sources and Uses of Cash Years Ended December 31, 2014 and 2013 As of December 31, 2014 and 2013, we had cash and cash equivalents of $107.2 million and $88.4 million, respectively, of which approximately $23.0 million and $16.6 million were held by our foreign entities, respectively. The following table summarizes our cash flows for the years ended December 31, 2014 and 2013: Year Ended December 31, 2014 2013 Change (in thousands) Cash provided by (used in): Operating activities .......................................................................... $ Investing activities ........................................................................... Financing activities .......................................................................... Effect of exchange rate changes on cash ......................................... Net change in cash and cash equivalents .............................................. $ 63,709 $ (2,043) (42,677) (165) 18,824 $ 50,069 $ (28,627 ) (1,551 ) (17 ) 19,874 $ 13,640 26,584 (41,126) (148) (1,050) Operating Activities The increase in cash provided by operating activities was primarily attributable to an increase in cash provided by revenue activities of $10.8 million as a result of the acquisitions of HBN and Tails, increased agent count and fee increases and less cash paid for interest of $4.9 million resulting from a reduction in interest rates on our 2013 Senior Secured Credit Facility compared to our previous senior secured credit facility. Cash provided by operating activities also increased due to a decrease in cash used in selling, operating and administrative activities of $4.4 million primarily as a result of costs incurred in connection with the IPO in 2013, partially offset by increased public company costs and $1.4 million of severance and other related costs associated with the retirement of our former Chief Executive Officer and the Restructuring Plan that were paid in 2014. Cash provided by operating activities was negatively impacted by additional cash paid for income taxes of $4.9 million primarily related to U.S. federal and state income tax obligations on our allocable portion of the net income of RMCO subsequent to the IPO, cash paid to the Historical Owners of $1.0 million pursuant to the TRAs and a decrease in distributions received from our equity method investee of $0.6 million. Investing Activities Cash used in investing activities decreased primarily as a result of the acquisition of the business assets of HBN and Tails in the fourth quarter of 2013 for $27.3 million, partially offset by an increase in purchases of property, equipment and software of $0.9 million due primarily to investments made in our information technology infrastructure in 2014. Financing Activities The increase in cash used in financing activities was primarily attributable to the net proceeds received of $235.9 million in 2013 in connection with the IPO, of which $197.6 million was used to purchase common units in RMCO and $6.0 million was paid for costs incurred directly associated with the issuance of our Class A common stock. Additionally, we made a $14.6 million mandatory excess cash flow prepayment in April 2014 pursuant to the terms of our 2013 Senior Secured Credit Facility compared to a similar prepayment of $8.0 million paid in March 2013 pursuant to the terms of our previous senior secured credit facility. Excluding mandatory excess cash flow prepayments, cash used in financing activities increased $5.5 million due to the net reduction of payments on debt and the proceeds received from our 2013 Senior Secured Credit Facility. Cash used in financing activities also increased due to quarterly cash dividends of $0.0625 per share of Class A common stock paid in every quarter of 2014, representing $2.9 million in total dividends, and withholding tax payments of $1.8 million paid to satisfy our statutory tax requirements upon delivery of vested restricted stock units in 2014. No similar payments were made during the year ended December 31, 2013. The aforementioned increases in cash used in financing activities were partially offset by a reduction in tax and other cash distributions of $5.4 million paid to RMCO’s non-controlling unitholders pursuant to the terms of the Fourth Amended and Restated RMCO Limited Liability Company Agreement (the “New RMCO, LLC Agreement”), which were also required in the comparable prior year period but calculated differently pursuant to the Old RMCO, LLC Agreement, and a decrease of $1.3 million in costs incurred in connection with executing the 2013 Senior Secured Credit Facility. Cash used in financing activities also decreased due to the excess tax benefit of $0.7 million realized in 2014 upon the delivery of vested restricted stock units and exercise of stock options and as a result of cash received $0.5 million for the exercise of stock options, both of which did not occur in the prior year. 63 Years Ended December 31, 2013 and 2012 As of December 31, 2013 and 2012, we had cash and cash equivalents of $88.4 million and $68.5 million, respectively, of which approximately $16.6 million and $5.4 million were held by our foreign entities, respectively. The following table summarizes our cash flows for the years ended December 31, 2013 and 2012: Year Ended December 31, 2013 2012 Change (in thousands) Cash provided by (used in): Operating activities .......................................................................... $ Investing activities ........................................................................... Financing activities .......................................................................... Effect of exchange rate changes on cash ......................................... Net change in cash and cash equivalents .............................................. $ 50,069 $ (28,627) (1,551) (17) 19,874 $ 51,259 $ (47,390 ) 25,953 68 29,890 $ (1,190) 18,763 (27,504) (85) (10,016) Operating Activities The decrease in cash provided by operating activities was primarily attributable to additional cash paid for interest of $3.1 million and an increase in foreign currency transaction losses of $1.0 million offset by an increase in operating income, excluding non-cash charges of $5.2 million. The increase in operating income, excluding non-cash charges, is the result of a net increase in revenue from acquisition activities offset by divestiture activities, increased agent count and higher broker fees revenue offset by increased operating expenses primarily related to expenses incurred in preparation for the IPO. Cash used in working capital also decreased by $2.3 million due to the timing of payments related to our current assets and liabilities and an increase in our receivables balance which is in line with our increase in revenue offset by improved collections on receivables. Investing Activities Cash used in investing activities decreased primarily as a result of the acquisition of the business assets of HBN and Tails for $27.3 million in the fourth quarter of 2013 compared to the acquisition of certain assets of RE/MAX of Texas for $45.5 million on December 31, 2012. Financing Activities The decrease in cash provided by and used in financing activities was primarily attributable to a net decrease in the payments on and proceeds received from the issuance of debt of $41.9 million. During the year ended December 31, 2013, we received proceeds of $5.8 million from our Senior Secured Credit Facility entered into in July 2013 compared to $45.0 million of proceeds received from the additional term loan borrowed under our old senior secured credit facility in 2012, which was used to acquire certain assets of RE/MAX of Texas. Cash used in financing activities also decreased $18.0 million as a result of increased tax distributions paid to RMCO’s non-controlling unitholders pursuant to the terms of the Old RMCO, LLC Agreement. The increase in tax distributions paid is primarily the result of an increase in taxable income in 2012 compared to 2011, which is the basis for determining the amount of tax distributions paid. In addition, in connection with the IPO that closed on October 7, 2013, we raised a total of $235.9 million in net proceeds. We used $208.6 million of the net proceeds to purchase 10,169,023 common units in RMCO, of which $11.0 million was used by RMCO to pay for expenses incurred in connection with the IPO, and $27.3 million to acquire the business assets of HBN and Tails as described above. Financing Resources In July 2013, RE/MAX, LLC, a wholly owned subsidiary of RMCO, entered into a credit agreement with JPMorgan Chase Bank, N.A., as administrative agent, and various lenders party thereto. Under the 2013 Senior Secured Credit Facility, RE/MAX, LLC has a revolving line of credit available of up to $10.0 million. On the closing date of the 2013 Senior Secured Credit Facility, RE/MAX, LLC borrowed $230.0 million of term loans thereunder. The proceeds provided by these term loans were used to refinance and repay existing indebtedness and for working capital, capital expenditures, acquisitions and general corporate purposes. Term loans are repaid in quarterly installments of $0.5 million, with the balance of the term loan due at maturity. The quarterly installments will be reduced pro rata by the amount of any excess cash flow principal payments made annually in accordance with the 2013 Senior Secured Credit Facility. The maturity date of all of the term loans under the 2013 Senior Secured Credit Facility is July 31, 2020. Term loans may be optionally prepaid by RE/MAX, LLC at any time. All amounts outstanding under the revolving line of credit must be repaid on July 31, 2018. 64 The 2013 Senior Secured Credit Facility requires RE/MAX, LLC to repay term loans and reduce revolving commitments with (i) 100.0% of proceeds of any incurrence of additional debt not permitted by the 2013 Senior Secured Credit Facility, (ii) 100.0% of proceeds of asset sales and 100.0% of amounts recovered under insurance policies, subject to certain exceptions and a reinvestment right and (iii) 50.0% of excess cash flow at the end of the applicable fiscal year, with such percentage decreasing as RE/MAX, LLC’s leverage ratio decreases. The 2013 Senior Secured Credit Facility is guaranteed by RMCO and RE/MAX of Western Canada (1998), LLC, a subsidiary of RE/MAX, LLC, and is secured by a lien on substantially all of the assets of RMCO, RE/MAX, LLC and each guarantor. Borrowings under the term loans and revolving loans accrue interest, at our option on (a) adjusted London Interbank Offered Rate (“LIBOR”), provided that LIBOR shall be no less than 1.0% plus a maximum applicable margin of 3.0% or (b) alternative base rate (“ABR”), provided that ABR shall be no less than 2.0%, which is equal to the greater of (1) JPMorgan Chase Bank, N.A.’s prime rate; (2) the Federal Funds Effective Rate plus 0.5% or (3) calculated Eurodollar Rate plus 1.0%, plus a maximum applicable margin of 2.0%. A commitment fee of 0.5% per annum accrues on the amount of unutilized revolving line of credit. The 2013 Senior Secured Credit Facility provides for customary restrictions on, among other things, additional indebtedness, liens, dispositions of property, dividends, transactions with affiliates and fundamental changes such as mergers, consolidations and liquidations. With certain exceptions, any default under any of our other agreements evidencing indebtedness in the amount of $10.0 million or more constitutes an event of default under the Senior Secured Credit Facility. The 2013 Senior Secured Credit Facility restricts the aggregate acquisition consideration for permitted acquisitions to $50.0 million in any fiscal year. Any unused amounts may be carried over to the subsequent year to be used towards additional expenditures for permitted acquisitions, with an aggregate cap of $100.0 million in any fiscal year. Aggregate outstanding indebtedness consisting of (i) the deferred purchase price of permitted acquisitions may not exceed $15.0 million at any time and (ii) earn-outs arising out of permitted acquisitions may not exceed $15.0 million at any time. At any time amounts are drawn under the revolving line of credit, the 2013 Senior Secured Credit Facility requires compliance with a leverage ratio and an interest coverage ratio. As of December 31, 2014, we had $211.7 million of term loans outstanding, net of an unamortized discount, and no revolving loans outstanding under our 2013 Senior Secured Credit Facility. On March 11, 2015, RE/MAX, LLC entered into the first amendment to the 2013 Senior Secured Credit Facility with JPMorgan Chase Bank, N.A., as administrative agent, and various lenders party thereto (the “First Amendment”). The First Amendment increases the maximum applicable margin for both LIBOR and ABR loans by 0.25%, and modifies certain liquidity covenants in order to increase the amounts that RE/MAX, LLC may distribute to RMCO to enable RMCO to increase the dividends declared and paid to its unitholders. Cash Priorities Liquidity Our objective is to maintain a strong liquidity position. We have existing cash balances, cash flows from operating activities and access to our revolving line of credit available to support the needs of our business. Capital Expenditures The total aggregate amount paid for purchases of property and equipment and purchased and developed software was $2.0 million, $1.1 million and $1.6 million in 2014, 2013 and 2012, respectively. Amounts paid for purchases of property and equipment related to leasehold improvements and spending on purchased and developed software related to investments in our information technology infrastructure. In order to expand our technological capabilities, we have invested in two information technology projects that will improve operational efficiencies and enhance the tools and services provided to the agents and brokers in our network. As of December 31, 2014, we anticipate spending between $5.0 million and $6.0 million in 2015 on purchased and developed software for investments in our information technology infrastructure. Acquisitions of Businesses On October 7, 2013, we acquired the regional RE/MAX franchise rights in the Southwest and Central Atlantic regions of the U.S. through the acquisitions of the business assets of HBN and Tails for $27.3 million in aggregate. 65 On December 31, 2012, we acquired certain assets of RE/MAX of Texas, including the regional franchise agreements issued by us permitting the sale of RE/MAX franchises in the state of Texas for $45.5 million. Dividends We declared a quarterly dividend of $0.0625 per share on all outstanding shares of Class A common stock every quarter in 2014 as disclosed in Note 4 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K. On March 11, 2015, the Company’s Board of Directors declared a quarterly dividend of $0.125 per share on all outstanding shares of Class A common stock, which is payable on April 8, 2015 to stockholders of record at the close of business on March 25, 2015, and a special dividend of $1.50 per share on all outstanding shares of Class A common stock, which is payable on April 8, 2015 to stockholders of record at the close of business on March 23, 2015. The declaration of additional future dividends, and, if declared, the amount of any such future dividend, will be subject to our actual future earnings and capital requirements and will be at the discretion of our Board of Directors. We intend to continue to pay a cash dividend on shares of Class A common stock on a quarterly basis. Distributions and Other Payments to Non-controlling Unitholders Distributions for Taxes As a limited liability company (treated as a partnership for income tax purposes), RMCO does not incur significant federal or state and local income taxes, as these taxes are primarily the obligations of the members of RMCO, including us. As authorized by the New RMCO, LLC Agreement, RMCO is required to distribute cash, generally, on a pro rata basis, to its members to the extent necessary to cover the members’ tax liabilities, if any, with respect to their share of RMCO earnings. See Note 3 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K for further details on tax distributions made by RMCO. Other Distributions Cash distributions are also made to non-controlling unitholders based on their ownership percentage in RMCO as determined in accordance with the New RMCO, LLC Agreement. We expect that future other distributions will be made to non-controlling unitholders pro rata on a quarterly basis equal to the anticipated dividend payments to the holders of our Class A common stock, including the dividends declared on March 11, 2015. See Note 3 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K for further details on other distributions made by RMCO. Future Cash Needs Our primary financing need has been to fund our growth. Our growth strategy includes recruiting and retaining experienced agents and selling franchises. We may also pursue reacquisitions of regional franchise rights in Independent Regions in the U.S. and Canada as well as additional acquisitions or investments in complimentary businesses, services and technologies that would provide access to new markets or customers, or otherwise complement our existing operations. We intend to fund such growth over the next twelve months with cash on-hand, funds generated from operations and borrowings under our 2013 Senior Secured Credit Facility. We believe these funds will be adequate to fund future growth. Contractual Obligations The following table summarizes our contractual obligations as of December 31, 2014 and the effect such obligations are expected to have on our liquidity and cash flows in future periods: Payments due by Period Total Less than 1 year 1-3 years 3-5 years (in thousands) After 5 years Long-term debt (including current portion) (1) (2) .......................... $ Interest payments on debt facilities (3) ............................................ Lease obligations (4) ........................................................................ Payments pursuant to tax receivable agreements (5) ....................... Severance payments (6) ................................................................... $ 212,033 $ 49,682 120,286 67,418 1,790 451,209 $ 9,460 $ 9,127 10,043 3,914 250 32,794 $ 4,304 $ 17,950 17,785 7,619 1,540 49,198 $ 4,304 $193,965 5,051 17,554 15,849 76,609 7,909 47,976 — 45,616 $323,601 — 66 (1) We are required to make quarterly principal payments on our 2013 Senior Secured Credit Facility of $0.5 million through July 2020, which will be reduced pro rata by the amount of any excess cash flow principal payments made on an annual basis. For purposes of this table, we have reduced the quarterly principal payment pro rata by the 2014 estimated excess cash flow principle payment. We have also reflected full payment of long-term debt at maturity of our 2013 Senior Secured Credit Facility in 2020. (2) Final payment amount in 2020 of $194.0 million will be reduced by any excess cash flow principal payments and optional prepayments made subsequent to 2014. For purposes of this table, we have included the 2014 estimated excess cash flow payment of approximately $7.3 million. We did not include the excess cash flow payment for 2015 and thereafter as these amounts are conditioned on achieving future financial figures that are not determinable at this time. (3) The interest payments in the above table are determined assuming that principal payments on the debt are made on their scheduled dates and on the applicable maturity dates. The variable interest rate on the 2013 Senior Secured Credit Facility is assumed at the interest rate amended on March 11, 2015 of 4.25%, which is subject to the LIBOR floor of 1%, plus a maximum applicable margin of 3.25%. Our current interest rate will only increase if LIBOR rates rise above the 1% floor or if we amend the 2013 Senior Secured Credit Facility. (4) We are obligated under non-cancelable leases for offices and equipment. Future payments under these leases and commitments, net of payments to be received under sublease agreements of $4.5 million in the aggregate, are included in the table above. (5) As described elsewhere in this Annual Report on Form 10-K, we entered into separate TRAs with RMCO’s Historical Owners, that will provide for the payment by us to those Historical Owners of 85% of the amount of cash savings, if any, in U.S. federal, state and local income tax or franchise tax that we actually realize, or in some circumstances are deemed to realize, as a result of an expected increase in our share of tax basis in RMCO’s tangible and intangible assets, including increases attributable to payments made under the TRAs, and deductions attributable to imputed and actual interest that accrues in respect of such payments. (6) As described in Note 13 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10- K, as a result of the retirement of our former Chief Executive Officer on December 31, 2014, we are required to pay the aggregate amount of $1.8 million in the form of salary continuation over the next 36 months, beginning in the fourth quarter of 2015 pursuant to the terms of the Separation Agreement. Off Balance Sheet Arrangements Other than the guarantee of a performance agreement and a line of credit agreement discussed in Note 15 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K, we have no material off balance sheet arrangements as of December 31, 2014. Commitments and Contingencies Except for the ongoing litigation concerning our acquisition of the net assets of HBN as disclosed in Note 14 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K, our management does not believe there are any other litigation matters involving us that could result, individually or in the aggregate, in a material adverse effect on our financial condition, results of operations and cash flows. Critical Accounting Judgments and Estimates In presenting our financial statements in conformity with U.S. GAAP, we are required to make estimates and assumptions that affect the amounts reported therein. Several of the estimates and assumptions we are required to make relate to matters that are inherently uncertain as they pertain to future events. We base estimates on historical experience and other assumptions believed to be reasonable under the circumstances and evaluate these estimates on an ongoing basis. Actual results may differ from these estimates under different assumptions or conditions. Our significant accounting policies are discussed in Note 2 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K. We believe that the accounting policies and estimates discussed below are critical to understanding our historical and future performance, as these policies relate to the more significant areas involving management’s judgments and estimates. 67 Description Judgments and Uncertainties Effect if Actual Results Differ From Assumptions Allowances for Accounts and Notes Receivable Trade accounts and notes receivables from our franchise operations are recorded at the time we are entitled to bill under the terms of the franchise agreements and other contractual arrangements. In circumstances where we have the contractual right to bill our franchisees, but where collectability is not sufficiently assured, we record a receivable and deferred revenue. We record reserves against our accounts and notes receivable balances. These reserves consist of allowances for doubtful accounts and notes receivables and reserves for accounts and notes receivables where collectability is remote. Increases and decreases in the allowance for doubtful accounts are established based upon changes in the credit quality of receivables for which revenue has been recognized. The allowance for doubtful accounts and notes receivables represents our best estimate of the amount of probable credit losses, and is based on historical experience, industry and general economic conditions, and the attributes of specific accounts. Our reserve for accounts and notes receivable where collectability is remote is increased, with a corresponding reduction to deferred revenue, after we have determined that the potential for recovery is considered remote. To the extent that actual loss experience differs significantly from historical trends, the required allowance amounts could differ from our estimate, which could have an adverse material effect on our financial condition and results of operations. A hypothetical 10% increase in our allowances for accounts and notes receivable as of December 31, 2014 would have adversely affected net earnings by approximately $0.5 million in fiscal 2014. 68 Description Judgments and Uncertainties Effect if Actual Results Differ From Assumptions We could be required to evaluate the recoverability of goodwill if we experience disruptions to the business, unexpected significant declines in operating results, a divestiture of a significant component of our business, or other triggering events. In addition, as our business or the way we manage our business changes, our reporting units may also change. The amount reflected as goodwill in the consolidated balance sheets included elsewhere in this Annual Report on Form 10-K as of December 31, 2014 was $72.5 million which represented approximately 20.2% of our consolidated assets. The fair value of our reporting units, all of which are included in the Real Estate Franchise Services operating segment, significantly exceeded their carrying values at our latest assessment date. We have not recorded any goodwill impairments during the three years ended December 31, 2014, 2013 and 2012. The determination of the reporting units and which reporting units to include in the qualitative assessment requires significant judgment. Also, all of the assumptions used in the qualitative assessment require judgment. For the quantitative goodwill impairment test, we determine the fair value of our reporting units using an income-based approach (discounted cash flows) which requires management to make assumptions about a reporting unit’s long-range business plans. These assumptions require us to make judgments and estimates of future revenue, agent growth, operating expenses, cash flows, market and general economic conditions as well as assumptions that we believe marketplace participants would utilize, including discount rates, cost of capital and long term growth rates. When available and as appropriate, we use comparative market multiples and other factors in our analyses. Any changes in key assumptions about future cash flows, or changes in market conditions or other external events, could result in future impairment charges and such charges could have a material adverse effect on our consolidated financial statements. Goodwill Impairment Testing We assess goodwill for impairment at least annually on August 31, or whenever an event occurs or circumstances change that would indicate an impairment may have occurred at the reporting unit level. Reporting units are driven by the level at which management reviews operating results and are one level below the operating segment. Our impairment assessment begins with a qualitative assessment to determine if it is more likely than not that a reporting unit’s fair value is less than the carrying amount. The initial qualitative assessment includes comparing the overall financial performance of the reporting units against the planned results as well as other factors which might indicate that the reporting unit’s value has declined since the last assessment date. If it is determined in the qualitative assessment that it is more likely than not that the fair value of a reporting unit is less than its carrying value, then the standard two-step quantitative impairment test is performed. First, the fair value of the reporting unit is calculated and is then compared to its carrying value. If the fair value is less than the carrying value, we would then determine the implied fair value of a reporting unit’s goodwill by allocating the determined fair value to all of the reporting unit’s assets and liabilities, including any unrecognized intangible assets, as if the reporting unit had been acquired in a business combination. The remaining fair value of the reporting unit, if any, is deemed to be the implied fair value of the goodwill and an impairment is recognized in an amount equal to the excess of the carrying amount of goodwill above its implied fair value, if any. 69 Description Judgments and Uncertainties Effect if Actual Results Differ From Assumptions Disruptions to contractual relationships, significant deterioration in the use of software capitalized for internal use, or other issues significantly impacting the future cash flows associated with our franchise agreements and other intangible assets would cause us to evaluate their recoverability. If an event described above occurs and causes us to determine that an asset has been impaired, that could result in an impairment charge. We have not recorded any impairment charges during the three years ended December 31, 2014, 2013 and 2012. The net carrying value of our franchise agreements and other intangible assets as of December 31, 2014 was $75.5 million and $2.7 million, respectively. Franchise Agreements and Other Intangible Assets Franchise agreements of reacquired regions are recorded initially based on the remaining contractual term and do not consider potential renewal periods in the determination of fair value. The franchise agreements are amortized on a straight-line basis over their remaining contractual term. We also purchase and develop software for internal use. Software development costs are capitalized during the application development stage and upgrades and enhancements that result in additional functionality are also capitalized. Costs incurred during the preliminary project and post-implementation stages are expensed as incurred. Software development costs and purchased software licenses are generally amortized over a term of three years, their estimated useful lives. We review our franchise agreements and other intangible assets subject to amortization for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. The value ascribed to the franchise agreements requires management to make assumptions and apply judgment in the initial determination, primarily through the use of a discounted cash flow analysis. With respect to the discounted cash flow analysis, the timing and amount of expected future cash flows requires estimates, among other items, of revenue and agent growth rates, operating expenses, and expected operating cash flow margins. The development of these cash flows, and the discount rate applied to the cash flows, is subject to inherent uncertainties. The application development stage is established when we have completed all planning and design activities that are necessary to determine that the software can be produced to meet our design specifications, including functions, features and technical performance requirements. Such determination requires management to exercise its judgment. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated from such assets. Undiscounted cash flow analyses require us to make estimates and assumptions, including, among other things, revenue growth rates and operating margins based on our financial budgets and business plans. 70 Description Acquisitions – Purchase Price Allocation We allocate the purchase price of an acquired business to its identifiable assets and liabilities based on estimated fair values. The excess of the purchase price over the amount allocated to the identifiable assets less liabilities is recorded as goodwill. We engage outside appraisal firms to assist in the fair value determination of identifiable intangible assets, primarily re-acquired franchise rights. We adjust the preliminary purchase price allocation, as necessary, after the acquisition closing date through the end of the measurement period of one year or less as we finalize valuations for the assets acquired and liabilities assumed. Judgments and Uncertainties Effect if Actual Results Differ From Assumptions Purchase price allocations require management to make assumptions and apply judgment to estimate the fair value of acquired assets and liabilities. Management estimates the fair value of assets and liabilities primarily using discounted cash flow analyses. During the last three years, we completed the following acquisitions: - We acquired certain net assets of Tails for $20.2 million. - We acquired certain net assets of HBN for $7.1 million. - We acquired certain assets of RE/MAX of Texas for $45.5 million. See Note 5 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K for more information related to the purchase price allocations for acquisitions completed during the last three years. If estimates or assumptions used to complete the initial purchase price allocation and estimate the fair value of acquired assets and liabilities significantly differed from assumptions made in the final valuation, the allocation of purchase price between goodwill and intangibles could significantly differ. Such a difference would impact future earnings through amortization expense of these intangibles. In addition, if forecasts supporting the valuation of the intangible assets or goodwill are not achieved, impairments could arise, as discussed further in “Goodwill Impairment Testing” and “Franchise Agreements and Other Intangible Assets” above. For all of our acquisitions during the three years ended December 31, 2014, 2013 and 2012, goodwill of $32.2 million and franchise agreement intangible assets of $38.2 million were recognized. 71 Description Judgments and Uncertainties Effect if Actual Results Differ From Assumptions Income Tax Accounting We are required to estimate the amount of tax payable or refundable for the current year and the deferred tax assets and liabilities for the future tax consequences attributable to differences between the financial statement carrying amounts and income tax basis of assets and liabilities and the expected benefits of utilizing net operating loss and tax credit carryforwards, using enacted tax rates in effect for each taxing jurisdiction in which we operate for the year in which those temporary differences are expected to be recovered or settled. Payments Pursuant to the TRAs As of December 31, 2014, we recorded a liability of $67.4 million, representing the payments due to the Historical Owners under the TRAs. As of December 31, 2014, we recorded a net deferred tax asset of $68.1 million. We expect to realize future tax benefits related to the utilization of these assets. If we determine in the future that we will not be able to fully utilize all or part of these deferred tax assets, we would record a valuation allowance and record it as a charge to income in the period the determination was made, which would have an adverse effect on our results of operations and earnings in future periods. Payments are anticipated to be made under the TRAs indefinitely subsequent to the annual filing of RE/MAX Holdings’ federal income tax return. The payments are to be made in accordance with the terms of the TRAs. The timing of the payments is subject to certain contingencies including RE/MAX Holdings having sufficient taxable income to utilize all of the tax benefits defined in the TRAs. If RE/MAX Holdings failed to generate sufficient taxable income in future periods, tax benefits realized pursuant to the terms of the TRAs may not materialize, resulting in payment default or the necessity to record a valuation allowance, which would adversely impact our financial position and results of operations. Management judgment is required in developing our provision for income taxes, including the determination of deferred tax assets and liabilities and any valuation allowance that might be required against our deferred tax assets. As of December 31, 2014, we have not recorded a valuation allowance on our deferred tax assets, which were primarily attributable to an increase in the tax basis of RMCO’s tangible and intangible assets resulting from RMCO’s election under Section 754 of the Internal Revenue Code. In the event that sufficient taxable income of the same character does not result in future years, among other things, a valuation allowance for certain of our deferred tax assets may be required. Because the determination of our annual income tax provision is subject to judgments and estimates, it is likely that the actual results will vary from those recorded in our financial statements. Hence, we will recognize additions to and reductions in income tax expense during a reporting period that pertains to prior period provisions as our estimated liabilities are revised and our actual tax returns are filed and tax audits are completed. Within the next 12 month period, we expect to pay $3.9 million of the total amount of the estimated TRA liability. To determine the current amount of the payments due to the Historical Owners pursuant to the TRAs, we estimated the amount of taxable income that RE/MAX Holdings generated during 2014. Next, we estimated the amount of the specified deductions subject to the TRA which are expected to be realized by RE/MAX Holdings in its 2014 tax return. This amount was then used as a basis for determining the estimated tax cash savings as a result of such deductions on which a current TRA obligation became due (i.e. payable within 12 months of December 31, 2014). 72 Description Judgments and Uncertainties Effect if Actual Results Differ From Assumptions Had we utilized at different assumptions of exercise price, stock price volatility or expected term for unit option awards granted or had we utilized different assumptions to determine the impact of the lack of marketability related to the vested restricted stock units granted to certain of our officers and employees at the time of the IPO, our equity-based compensation expense and results of operations could have been different. We estimate the forfeiture rate in accordance with ASC 718 using our best estimate of future forfeiture activity based on historical precedent. If future forfeiture activity varies from historical trends, our equity-based compensation expense could change. A 5% decrease/increase in our assumed forfeiture rate would have decreased/increased 2014 equity-based compensation expense by less than $0.1 million. We granted unit option awards with an exercise price equal to the grant-date fair value of our Class B common units based on a valuation study performed by a third party valuation firm. The valuation methodology established an enterprise value using generally accepted valuation methodologies, including discounted cash flow analysis, comparable public company analysis and, when data deemed relevant was available, comparable acquisitions analysis. At the time of grant, our Class B common units were not publicly traded, and as a result, significant judgment and numerous objective and subjective factors were incorporated into the valuation methodology. Total equity value was determined by adding cash and deducting debt from the enterprise value. The equity value was allocated to the Class B common units after taking into account the liquidity preference of our Class A preferred units. The discount for the lack of marketability related to the vested restricted stock units granted to certain officers and employees in connection with the IPO was based on a valuation study performed by a third party valuation firm. The valuation methodology utilized generally accepted valuation methodologies which required management to make judgments. Equity-Based Compensation We recognize equity-based compensation in accordance with Financial Accounting Standards Board Accounting Standards Codification (“ASC”) No. 718, Compensation – Stock Compensation, which requires the fair value of the unit option awards to be recognized in the consolidated financial statements as compensation expense over the requisite service period. We recognize compensation expense related to unit option awards as part of selling, operating and administrative expenses. On November 15, 2012, we granted unit option awards to purchase 31,500 Class B common units of RMCO to our employees which were split 25 for 1 and then substituted for 787,500 options to acquire shares of our Class A common stock in connection with the IPO. We did not grant any unit option awards or any stock option awards during the years ended December 31, 2014 and 2013. As of December 31, 2014, 652,500 options were outstanding. On October 1, 2013 we granted 107,971 restricted stock units with a weighted average grant-date fair value of $18.96, which reflects a discount for the lack of marketability of the restricted stock units, to certain employees in connection with the IPO that vested upon grant. On May 20, 2014, 77,542 shares were issued and 30,519 shares were cancelled to cover our minimum statutory withholding obligation. In addition, on October 1, 2013, we granted 115,699 restricted stock units to certain of our officers and employees, which vest over a three year period and 18,184 restricted stock units to our directors, which vest over a one year period. During 2014, 83,861 of these restricted stock units vested, of which 28,272 shares were cancelled to cover our minimum statutory withholding obligation. As of December 31, 2014, there was $0.9 million of total unrecognized compensation cost, net of assumed forfeitures, related to non-vested restricted stock units which is expected to be recognized over a weighted- average period of 1.9 years. Recently Issued Accounting Pronouncements See Note 2 to our audited consolidated financial statements included elsewhere in this Annual Report on Form 10-K for recently issued accounting pronouncements applicable to us and the effect of those standards on our consolidated financial statements and related disclosures. 73 ITEM 7A. QUALITATIVE AND QUANTITATIVE DISCLOSURES ABOUT MARKET RISK Interest Rate Risk We are subject to interest rate risk in connection with borrowings under our 2013 Senior Secured Credit Facility which bear interest at variable rates. At December 31, 2014, $211.7 million in term loans were outstanding under our 2013 Senior Secured Credit Facility, net of an unamortized discount. As of December 31, 2014, the undrawn borrowing availability under the revolving line of credit under our 2013 Senior Secured Credit Facility was $10.0 million. We currently do not engage in any interest rate hedging activity and we have no intention to do so in the foreseeable future. The interest rate on our 2013 Senior Secured Credit Facility entered into in July 2013 and as amended on March 11, 2015 is currently subject to a LIBOR rate floor of 1%, plus an applicable margin. If LIBOR rates rise above the floor, then each hypothetical 1/8% increase would result in additional annual interest expense of $0.3 million. Currency Risk We have a network of global franchisees in Canada and 95 other countries. Fees imposed on independent franchisees and agents in foreign countries are charged in the local currency. Fluctuations in exchange rates of the U.S. dollar against foreign currencies and cash held in foreign currencies can result, and have resulted, in fluctuations in our operating income and foreign exchange transaction gains and losses. As the U.S. dollar has strengthened compared to most foreign currencies, including the Canadian dollar during 2014, our financial position and results of operations have been adversely affected. We had foreign currency transaction (losses) gains of approximately ($1.3) million, ($0.8) million and $0.2 million during the years ended December 31, 2014, 2013 and 2012, respectively. We currently do not engage in any foreign exchange hedging activity but may do so in the future. During the year ended December 31, 2014, a hypothetical 5% strengthening or weakening in the value of the U.S. dollar compared to the Canadian dollar would have resulted in a decrease/increase to pre-tax income of approximately $1.7 million. 74 ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA INDEX TO CONSOLIDATED FINANCIAL STATEMENTS Report of Independent Registered Public Accounting Firm ................................................................................................................ 76 Consolidated Balance Sheets as of December 31, 2014 and 2013 ....................................................................................................... 77 Consolidated Statements of Income for the Years Ended December 31, 2014, 2013 and 2012 .......................................................... 78 Consolidated Statements of Comprehensive Income for the Years Ended December 31, 2014, 2013 and 2012 ................................ 79 Consolidated Statements of Redeemable Preferred Units and Stockholders’ Equity/Members’ Deficit for the Years Ended December 31, 2014, 2013 and 2012 ................................................................................................................................................ 80 Consolidated Statements of Cash Flows for the Years Ended December 31, 2014, 2013 and 2012 ................................................... 82 Notes to Consolidated Financial Statements ........................................................................................................................................ 83 75 Report of Independent Registered Public Accounting Firm The Board of Directors and Stockholders RE/MAX Holdings, Inc.: We have audited the accompanying consolidated balance sheets of RE/MAX Holdings, Inc. and subsidiaries as of December 31, 2014 and 2013, and the related consolidated statements of income, comprehensive income, redeemable preferred units and stockholders’ equity/members’ deficit, and cash flows for each of the years in the three-year period ended December 31, 2014. These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of RE/MAX Holdings, Inc. and subsidiaries as of December 31, 2014 and 2013, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2014, in conformity with U.S. generally accepted accounting principles. /s/ KPMG LLP Denver, Colorado March 13, 2015 76 RE/MAX HOLDINGS, INC. Consolidated Balance Sheets (In thousands, except share and per share amounts) Assets Current assets: Cash and cash equivalents .......................................................................................................................... $ Escrow cash - restricted .............................................................................................................................. Accounts and notes receivable, current portion, less allowances of $4,495 and $4,122, respectively ........ Accounts receivable from affiliates ............................................................................................................ Income taxes receivable .............................................................................................................................. Other current assets ..................................................................................................................................... Total current assets ............................................................................................................................... Property and equipment, net of accumulated depreciation of $19,993 and $19,400, respectively .................... Franchise agreements, net of accumulated amortization of $87,330 and $73,764, respectively ....................... Other intangible assets, net of accumulated amortization of $8,550 and $7,912, respectively ......................... Goodwill ........................................................................................................................................................... Deferred tax assets, net ..................................................................................................................................... Investments in equity method investees ............................................................................................................ Debt issuance costs, net .................................................................................................................................... Other assets ....................................................................................................................................................... Total assets ..........................................................................................................................................$ Liabilities and stockholders' equity Current liabilities: Accounts payable ........................................................................................................................................ $ Accounts payable to affiliates ..................................................................................................................... Escrow liabilities ........................................................................................................................................ Accrued liabilities ....................................................................................................................................... Income taxes and tax distributions payable ................................................................................................ Deferred revenue and deposits .................................................................................................................... Current portion of debt ............................................................................................................................... Current portion of payable pursuant to tax receivable agreements ............................................................. Other current liabilities ............................................................................................................................... Total current liabilities .......................................................................................................................... Debt, net of current portion ............................................................................................................................... Payable pursuant to tax receivable agreements, net of current portion ............................................................. Deferred tax liabilities, net ................................................................................................................................ Other liabilities, net of current portion .............................................................................................................. Total liabilities ...................................................................................................................................... Commitments and contingencies Stockholders' equity: December 31, 2014 2013 107,199 $ 693 16,641 231 765 5,237 130,766 2,661 75,505 2,725 72,463 66,903 3,693 1,896 1,715 358,327 $ 561 $ 1,114 693 9,380 189 17,142 9,460 3,914 211 42,664 202,213 63,504 190 10,473 319,044 88,375 710 15,980 5 — 5,010 110,080 2,583 89,071 2,486 72,781 67,791 3,642 2,353 2,036 352,823 731 1,017 710 9,344 3,000 15,821 17,300 902 206 49,031 211,104 67,938 195 9,016 337,284 Class A common stock, par value $0.0001 per share, 180,000,000 shares authorized; 11,768,041 shares issued and outstanding as of December 31, 2014; 11,607,971 shares issued and outstanding as of December 31, 2013 .......................................................................... Class B common stock, par value $0.0001 per share, 1,000 shares authorized; 1 share issued and outstanding as of December 31, 2014 and 2013 ......................................................... Additional paid-in capital ........................................................................................................................... Retained earnings ........................................................................................................................................ Accumulated other comprehensive income ................................................................................................ Total stockholders' equity attributable to RE/MAX Holdings, Inc. ...................................................... Non-controlling interest .............................................................................................................................. Total stockholders' equity ..................................................................................................................... Total liabilities and stockholders' equity ..........................................................................................$ 1 1 — 241,882 12,041 886 254,810 (215,527 ) 39,283 358,327 $ — 239,086 1,506 1,371 241,964 (226,425) 15,539 352,823 See accompanying notes to consolidated financial statements. 77 RE/MAX HOLDINGS, INC. Consolidated Statements of Income (In thousands, except share and per share amounts) Year Ended December 31, 2014 2013 2012 Revenue: Continuing franchise fees ................................................................................................. $ Annual dues ...................................................................................................................... Broker fees ........................................................................................................................ Franchise sales and other franchise revenue ..................................................................... Brokerage revenue ............................................................................................................ Total revenue ............................................................................................................... 72,706  $ 30,726   28,685   23,440   15,427   170,984   64,465 $ 56,350 28,909 29,524 19,579 24,811 22,629 23,574 16,210 16,488 158,862 143,677 Operating expenses: Selling, operating and administrative expenses ................................................................ Depreciation and amortization .......................................................................................... (Gain) loss on sale or disposition of assets, net ................................................................ Total operating expenses ............................................................................................. Operating income ........................................................................................................ 91,847   15,316   (14 )   107,149   63,835   96,243 15,166 373 111,782 47,080 84,337 12,090 1,704 98,131 45,546 Other expenses, net: Interest expense ................................................................................................................. Interest income .................................................................................................................. Foreign currency transaction (losses) gains ...................................................................... Loss on early extinguishment of debt ............................................................................... Equity in earnings of investees ......................................................................................... Total other expenses, net ............................................................................................. Income before provision for income taxes .................................................................. Provision for income taxes ..................................................................................................... Net income .................................................................................................................. $ Less: net income attributable to non-controlling interest ............................................ Net income attributable to RE/MAX Holdings, Inc. ................................................... $ (9,295 )   313   (1,348 )   (178 )   600   (9,908 )   53,927   (9,948 )   43,979  $ 30,543   13,436  $ (11,686) (14,647) 286 321 208 (764) (136) (1,798) 1,244 904 (10,084) (15,984) 35,462 31,096 (2,844) (2,138) 28,252 $ 33,324 33,324 26,746 — 1,506 $ October 7, 2013 through December 31, 2013 Net income attributable to RE/MAX Holdings, Inc. per share of Class A common stock Basic ......................................................................................................................... $ Diluted ...................................................................................................................... $ 1.16  $ 1.10  $ 0.13 0.12 Weighted average shares of Class A common stock outstanding Basic ......................................................................................................................... Diluted ...................................................................................................................... Cash dividends declared per share of Class A common stock ............................................... $ 11,611,164   11,607,971 12,241,977   12,234,905 0.25  $ — See accompanying notes to consolidated financial statements. 78                 RE/MAX HOLDINGS, INC. Consolidated Statements of Comprehensive Income (In thousands) Net income ................................................................................................................. $ Change in cumulative translation adjustment ............................................................ Reclassification of translation adjustment to loss on sale of assets ............................ Other comprehensive loss ..................................................................................... Comprehensive income ........................................................................................ Less: comprehensive income attributable to non-controlling interest .................. Comprehensive income attributable to RE/MAX Holdings, Inc. ......................... $ 43,979 $ (485 ) — (485 ) 43,494 30,250 13,244 $ 28,252 $ (376) — (376) 27,876 26,446 1,430 $ 33,324 68 (223) (155) 33,169 33,169 — 2014 Year Ended December 31, 2013 2012 See accompanying notes to consolidated financial statements. 79 ' s r e d l o h k c o t s - n o N r e h t o l a t o T d e t a l u m u c c A ' s r e b m e m / y t i u q e g n i l l o r t n o c e v i s n e h e r p m o c d e n i a t e R t i c i f e d t s e r e t n i e m o c n i s g n i n r a e l a n o i t i d d A n i - d i a p l a t i p a c t n u o m A s e r a h S t n u o m A s e r a h S e m o c n i s t i n U d e t a l u m u c c A r e h t o e v i s n e h e r p m o c n o m m o C B s s a l C n o m m o c s t i n u d e r r e f e r P d e r r e f e r p s t i n u s t i n u e l b a m e e d e R A s s a l C B s s a l C A s s a l C k c o t s n o m m o c k c o t s n o m m o c . c n I , s g n i d l o H X A M E R / C L L , O C M R t i c i f e D ’ s r e b m e M / y t i u q E ’ s r e d l o h k c o t S d n a s t i n U d e r r e f e r P e l b a m e e d e R f o s t n e m e t a t S d e t a d i l o s n o C ) s t n u o m a e r a h s d n a t i n u t p e c x e , s d n a s u o h t n I ( . C N I , S G N I D L O H X A M E R / — ) 5 5 1 ( 9 8 0 , 1 6 3 0 , 8 1 ) 9 6 7 , 6 9 ( ) 2 6 6 , 3 1 ( 1 0 7 — ) 4 8 1 ( ) 6 4 3 , 4 4 ( ) 0 6 2 , 4 5 1 ( — 0 0 5 , 2 8 — 0 5 9 , 9 2 2 ) 8 6 7 , 7 4 1 ( ) 5 1 2 , 6 ( ) 4 2 5 , 9 0 1 ( $ — — — — — — — — — — — — — — — — — — $ — — — — — — — — — — — — — — — — — — ) 2 3 8 , 2 ( ) 2 3 8 , 2 ( ) 2 9 1 ( 4 9 2 , 2 6 7 9 , 4 ) 0 4 8 , 8 6 ( 1 1 7 , 9 6 — — — — 0 7 4 , 3 — — — — — ) 2 9 1 ( — ) 3 6 0 , 7 2 2 ( 3 6 5 , 1 $ — — — — — — — — — — — — — — — — — — — — — — — $ — — — — — — — — — — — — — — — — — — — 1 2 9 , 5 3 2 ) 0 4 8 , 8 6 ( 4 9 2 , 2 1 1 7 , 9 6 — 6 0 5 , 1 — — — — — — — — — — — — — — — — — — — — — — — — — — $ — $ — — — — — — — — — — — — — — — 1 — — — — — — — — — — — — — — — — — — — — — — — — 1 — — — — — — — — — $ — — — — — — — — — — — — — — — — — — — — — — — 1 7 9 , 7 0 1 0 0 0 , 0 0 5 , 1 1 — — — ) 5 5 1 ( — 7 4 7 , 1 — — — ) 4 8 1 ( 3 6 5 , 1 — — — — — 2 0 9 , 1 $ — — — — — — — — — — — — — ) 5 1 2 , 6 ( $ ) 6 2 4 , 1 1 1 ( $ — — 9 8 0 , 1 6 3 0 , 8 1 ) 6 1 5 , 8 9 ( ) 2 6 6 , 3 1 ( 1 0 7 — — ) 6 4 3 , 4 4 ( ) 3 2 8 , 5 5 1 ( — — — — — — — — — — — — — $ 0 0 5 , 6 6 ) 8 8 3 , 3 ( $ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1 0 2 , 1 y r a u n a J , s e c n a l a B . . . . . . . . . . . . . . . . . . . . . . . . . . . s r e d l o h t i n u g n i l l o r t n o c - n o n o t s n o i t u b i r t s i D 8 8 2 , 5 1 . . . . . . . s t n u o m a n o i t p m e d e r d e t a m i t s e o t s t i n u d e r r e f e r p A s s a l C C L L , O C M R f o n o i t e r c c a d n a o t e l b a t u b i r t t a e m o c n i t e N — — — . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s r e d l o h t i n u . . . . . . . . . . . . e m o c n i e v i s n e h e r p m o c r e h t o d e t a l u m u c c a n i e g n a h C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d e u s s i s d r a w a n o i t a s n e p m o c d e s a b - y t i u q E n o m m o c B s s a l C C L L , O C M R o t d e t a l e r e m o c n i t e N 0 0 4 , 8 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 1 0 2 , 1 3 r e b m e c e D , s e c n a l a B ) 2 7 6 , 3 1 ( . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s r e d l o h t i n u — . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d e u s s i s d r a w a n o i t a s n e p m o c d e s a b - y t i u q E 2 2 6 , 7 6 . . . . . . . s t n u o m a n o i t p m e d e r d e t a m i t s e o t s t i n u d e r r e f e r p A s s a l C C L L , O C M R f o n o i t e r c c a d n a o t e l b a t u b i r t t a e m o c n i t e N g n i l l o r t n o c - n o n o t e l b a y a p d n a d i a p s n o i t u b i r t s i D 0 5 3 , 2 3 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . g n i r e f f O c i l b u P l a i t i n I c i l b u P l a i t i n I d n a s n o i t c a s n a r T n o i t a z i n a g r o e R f o s t c e f f E — — . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s r e d l o h t i n u . . . . . . . . . . . . e m o c n i e v i s n e h e r p m o c r e h t o d e t a l u m u c c a n i e g n a h C n o m m o c B s s a l C C L L , O C M R o t d e t a l e r e m o c n i t e N d n a s n o i t c a s n a r T n o i t a z i n a g r o e R o t r o i r p e c n a l a B 80 : s n o i t c a s n a r T n o i t a z i n a g r o e R g n i r e f f O ) 3 2 8 , 5 5 1 ( 3 2 8 , 5 5 1 — — . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s t i n U n o m m o C r o f s t i n u n o m m o c B s s a l C C L L , O C M R f o n o i s r e v n o C 0 0 5 , 2 8 — 0 5 8 , 9 4 ) 0 5 3 , 2 3 1 ( . . . . . . . . . . . s t i n U n o m m o C d n a s t i n U d e r r e f e r P r o f s t i n u d e r r e f e r p A s s a l C e l b a m e e d e r C L L , O C M R f o n o i s r e v n o C — — — — — — — — — — — — ) 3 6 5 , 1 ( 3 6 0 , 7 2 2 — — — — — — — — — — — — — — — ) 2 7 9 , 5 ( — — — — ) 8 6 7 , 7 4 1 ( — ) 0 5 8 , 9 4 ( — — — — — — — — — — . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . k c o t s n o m m o c B s s a l C f o e c n a u s s I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s e s n e p x e d n a t n u o c s i d s r e t i r w r e d n u f o t e n , k c o t s n o m m o c A s s a l C f o e c n a u s s I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s t i n U n o m m o C d n a s t i n u d e r r e f e r p C L L , O C M R f o n o i t p m e d e R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . g n i r e f f o c i l b u p l a i t i n i e h t n o e v i t c e f f e C L L , O C M R f o e m o c n i e v i s n e h e r p m o c r e h t o d e t a l u m u c c a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s r e d l o h t i n u . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s t n e m e e r g a e l b a v i e c e r x a t o t t n a u s r u p e l b a y a p f o t n e m h s i l b a t s e f o t c e f f e y t i u q E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s i s a b x a t n i p u - p e t s f o t c e f f e y t i u q E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . d e u s s i s d r a w a n o i t a s n e p m o c d e s a b - y t i u q E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 0 2 , 6 r e b o t c O o t t n e u q e s b u s e m o c n i t e N . . . . . . . . . . . . e m o c n i e v i s n e h e r p m o c r e h t o d e t a l u m u c c a n i e g n a h C g n i l l o r t n o c - n o n o t e l b a y a p d n a d i a p s n o i t u b i r t s i D d n a t s e r e t n i g n i l l o r t n o c - n o n f o n o i t a c o l l a l a i t i n I : s n o i t c a s n a r T g n i r e f f O c i l b u P l a i t i n I ' s r e d l o h k c o t s - n o N r e h t o l a t o T d e t a l u m u c c A ' s r e b m e m / y t i u q e g n i l l o r t n o c e v i s n e h e r p m o c d e n i a t e R t i c i f e d t s e r e t n i e m o c n i s g n i n r a e t n u o m A s e r a h S t n u o m A s e r a h S e m o c n i s t i n U d e t a l u m u c c A r e h t o e v i s n e h e r p m o c n o m m o C B s s a l C n o m m o c s t i n u d e r r e f e r P d e r r e f e r p s t i n u s t i n u e l b a m e e d e R A s s a l C B s s a l C A s s a l C k c o t s n o m m o c k c o t s n o m m o c . c n I , s g n i d l o H X A M E R / C L L , O C M R 9 3 5 , 5 1 9 7 9 , 3 4 ) 5 4 6 , 9 1 ( 2 0 0 , 2 ) 5 8 4 ( ) 1 0 9 , 2 ( 6 3 7 ) 1 8 7 , 1 ( 6 8 4 7 1 9 6 3 4 3 8 2 , 9 3 ) 5 2 4 , 6 2 2 ( 1 7 3 , 1 — — — — — — — — 3 4 5 , 0 3 ) 5 4 6 , 9 1 ( — — — — ) 5 8 4 ( — — — — — — — 6 0 5 , 1 6 3 4 , 3 1 ) 1 0 9 , 2 ( — — — — — — — — 2 0 0 , 2 — — 6 3 7 ) 1 8 7 , 1 ( 6 8 4 7 1 9 6 3 4 6 8 0 , 9 3 2 n i - d i a p l a t i p a c l a n o i t i d d A — — — — — — — — — — — 1 — — — — — — — — — — $ ) 7 2 5 , 5 1 2 ( $ 6 8 8 $ 1 4 0 , 2 1 $ 2 8 8 , 1 4 2 $ — $ 1 1 — — — — — — — — — 1 — — — — — — — 1 7 9 , 7 0 6 , 1 1 — — ) 9 1 5 , 0 3 ( 9 8 5 , 0 9 1 $ 1 4 0 , 8 6 7 , 1 1 — — — — — — — — — — — — — — — — — — — — — — — — $ — — — — — — — — — — — — $ — — — — — — — — — — — — $ — — — — — — — — — — — — $ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 0 2 , 1 3 r e b m e c e D , s e c n a l a B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . e m o c n i t e N . . . . . . . . . . . . . . . . . . . s r e d l o h t i n u g n i l l o r t n o c - n o n o t d i a p s n o i t u b i r t s i D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . n o i t a s n e p m o c d e s a b - y t i u q E . . . . . . . . . . . . . . . . . . . s r e d l o h k c o t s n o m m o c A s s a l C o t d i a p s d n e d i v i D . . . . . . . . . . . . e m o c n i e v i s n e h e r p m o c r e h t o d e t a l u m u c c a n i e g n a h C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s n o i t p o k c o t s f o e s i c r e x e d n a s t i n u k c o t s d e t c i r t s e r d e t s e v f o y r e v i l e d n o d e z i l a e r t i f e n e b x a t s s e c x E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s t n e m e r i u q e r g n i d l o h h t i w x a t y r o t u t a t s y f s i t a s o t s t i n u k c o t s d e t c i r t s e r d e t s e v f o n o i t a l l e c n a C . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s n a l p n o i t a s n e p m o c d e s a b - y t i u q e , k c o t s n o m m o c A s s a l C f o e c n a u s s I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s i s a b x a t n i p u - p e t s e l b a v i e c e r x a t o t t n a u s r u p e l b a y a p o t o t t n e m t s u j d A t n e m t s u j d A $ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 1 0 2 , 1 3 r e b m e c e D , s e c n a l a B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . s t n e m e e r g a 81 . s t n e m e t a t s l a i c n a n i f d e t a d i l o s n o c o t s e t o n g n i y n a p m o c c a e e S RE/MAX HOLDINGS, INC. Consolidated Statements of Cash Flows (In thousands) Cash flows from operating activities: Net income .............................................................................................................................................. $ Adjustments to reconcile net income to net cash provided by operating activities: 43,979 $ 28,252 $ 33,324 2014 Year Ended December 31, 2013 2012 Depreciation and amortization ......................................................................................................... Bad debt expense ............................................................................................................................. (Gain) loss on sale or disposition of assets, net ............................................................................... Loss on early extinguishment of debt .............................................................................................. Equity in earnings of investees ........................................................................................................ Distributions received from equity investees .................................................................................. Equity-based compensation ............................................................................................................. Non-cash interest expense ............................................................................................................... Deferred income tax expense .......................................................................................................... Changes in operating assets and liabilities: Accounts and notes receivable, current portion ....................................................................... Advances from/to affiliates ....................................................................................................... Other current and noncurrent assets ......................................................................................... Other current and noncurrent liabilities .................................................................................... Deferred revenue and deposits .................................................................................................. Payment pursuant to Tax Receivable Agreement .................................................................... Net cash provided by operating activities .......................................................................... Cash flows from investing activities: Purchases of property, equipment and software ..................................................................................... Proceeds from sale of property and equipment ...................................................................................... Cost to sell assets .................................................................................................................................... Capitalization of trademark costs ........................................................................................................... Acquisitions ............................................................................................................................................ Dispositions ............................................................................................................................................ Net cash used in investing activities .................................................................................. Cash flows from financing activities: Proceeds from issuance of debt .............................................................................................................. Payments on debt .................................................................................................................................... Debt issuance costs ................................................................................................................................. Proceeds from issuance of Class A common stock in initial public offering ........................................ Payments of costs directly associated with issuance of Class A common stock ................................... Purchase of Common Units from RMCO, LLC .................................................................................... Distributions to non-controlling unitholders .......................................................................................... Dividends paid to Class A common stockholders .................................................................................. Payments on capital lease obligations .................................................................................................... Excess tax benefit realized on delivery of vested restricted stock units and exercise of stock options ...................................................................................................................... Cancellation of vested restricted stock units for required tax withholding ........................................... Proceeds from exercise of stock options ................................................................................................ Net cash (used in) provided by financing activities .......................................................... Effect of exchange rate changes on cash ....................................................................................................... Net increase in cash and cash equivalents ......................................................................... Cash and cash equivalents, beginning of year .............................................................................................. Cash and cash equivalents, end of year ......................................................................................................... $ Supplemental disclosures of cash flow information: 15,316 630 (14 ) 178 (600 ) 549 2,002 365 1,865 (1,466 ) (161 ) 100 858 1,094 (986 ) 63,709 (2,026 ) 5 — (122 ) — 100 (2,043 ) — (16,816 ) — — — — (22,197 ) (2,901 ) (204 ) 736 (1,781 ) 486 (42,677 ) (165 ) 18,824 88,375 107,199 $ Cash paid for interest .............................................................................................................................. $ Net cash paid for income taxes ............................................................................................................... 8,880 $ 8,521 Schedule of non-cash investing and financing activities: Establishment of deferred tax assets....................................................................................................... $ Establishment of amounts payable under tax receivable agreements .................................................... Note receivable related to sale of assets of regional franchising operations ......................................... Capital leases for property and equipment ............................................................................................. Tax distributions payable to non-controlling unitholders ...................................................................... 917 $ 436 — 18 — See accompanying notes to consolidated financial statements. 15,166 604 373 1,798 (904) 1,162 2,995 859 402 (585) 57 (1,245) 1,574 (439) — 50,069 (1,108) 18 — (232) (27,305) — (28,627) 230,000 (234,658) (1,345) 235,922 (5,972) (197,618) (27,614) — (266) — — — (1,551) (17) 19,874 68,501 88,375 $ 13,769 $ 2,310 69,711 $ 68,840 — 581 2,552 12,090 611 1,704 136 (1,244) 861 1,089 936 85 (1,041) 252 (740) 2,238 958 — 51,259 (1,610) 32 (106) (206) (45,500) — (47,390) 45,000 (8,386) (697) — — — (9,603) — (361) — — — 25,953 68 29,890 38,611 68,501 10,688 2,008 — — 217 40 — 82 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements 1. Business and Organization RE/MAX Holdings, Inc. (“RE/MAX Holdings”) was formed as a Delaware corporation on June 25, 2013 and was capitalized on July 8, 2013. On October 7, 2013, RE/MAX Holdings completed an initial public offering (the “IPO”) of 11,500,000 shares of Class A common stock at a public offering price of $22.00 per share. A portion of the proceeds received by RE/MAX Holdings from the IPO was used to acquire the net business assets of HBN, Inc. (“HBN”) and Tails, Inc. (“Tails”) in the Southwest and Central Atlantic regions of the United States (“U.S.”), respectively, which were subsequently contributed to RMCO, LLC and subsidiaries (“RMCO”), and the remaining proceeds were used to purchase common membership units in RMCO following the reorganization transactions described below. After the completion of the IPO, RE/MAX Holdings owned 39.56% of the common membership units in RMCO and as of December 31, 2014, RE/MAX Holdings owns 39.89% of the common membership units in RMCO. RE/MAX Holdings’ only business is to act as the sole manager of RMCO and, in that capacity, RE/MAX Holdings operates and controls all of the business and affairs of RMCO. As a result, RE/MAX Holdings consolidates the financial position and results of operations of RMCO, and because RE/MAX Holdings and RMCO are entities under common control, such consolidation has been reflected for all periods presented. RE/MAX Holdings and its consolidated subsidiaries, including RMCO, are referred to hereinafter as the “Company.” The Company is one of the world’s leading franchisors of residential and commercial real estate brokerage services throughout the U.S. and globally. The Company also operates a small number of real estate brokerages in the U.S. The Company’s revenue is derived from continuing franchise fees, annual dues from agents, broker fees, franchise sales and other franchise revenue (which consist of fees from initial sales and renewals of franchises, regional franchise fees, preferred marketing arrangements, approved supplier programs and event-based revenue from training and other programs) and brokerage revenue (which consists of fees assessed by the Company’s owned brokerages for services provided to their affiliated real estate agents). The Company, as a franchisor, grants the broker-owner a license to use the RE/MAX brand, trademark, promotional and operating materials and concepts. Certain transactions and agreements associated with the IPO are set forth below: Reorganization Transactions In connection with the completion of the IPO, RMCO’s Third Amended and Restated Limited Liability Company Agreement (the “Old RMCO, LLC Agreement”), dated as of February 1, 2013 was amended and restated and RMCO’s Fourth Amended and Restated Limited Liability Company Agreement (the “New RMCO, LLC Agreement”) was executed. The New RMCO, LLC Agreement, among other things, modified RMCO’s capital structure as follows (collectively referred to hereinafter as the “Reorganization Transactions”):  RMCO’s existing Class A preferred membership interest was converted into (i) a new preferred membership interest that reflected RMCO’s preferred equity holder’s liquidation preference of $49,850,000 and (ii) a common interest in the form of new Common Units (“Common Units”) that reflected RMCO’s preferred equity holders’ pro-rata share of the residual equity value of RMCO on the IPO date. RMCO’s existing Class B common unitholders also exchanged their ownership interest in RMCO for Common Units on a one-for-one basis;  RMCO effectuated a 25 for 1 split of the then existing number of outstanding Common Units so that one Common Unit of RMCO could be acquired with the net proceeds received in the Company’s IPO from the sale of one share of RE/MAX Holdings’ Class A common stock, after the deduction of underwriting discounts and commissions and prior to the payment of estimated offering expenses;  RE/MAX Holdings became a member and the sole manager of RMCO following the purchase of Common Units of RMCO, as described below;  Previously outstanding and unexercised options to acquire Common Units of RMCO were split 25 for 1 and then substituted for 787,500 options to acquire shares of RE/MAX Holdings’ Class A common stock; and  RIHI, Inc. (“RIHI”) was granted the right to redeem each of its Common Units of RMCO for, at RE/MAX Holdings’ option, newly issued shares of RE/MAX Holdings’ Class A common stock on a one-for-one basis or for a cash payment equal to the market price of one share of RE/MAX Holdings’ Class A common stock. Initial Public Offering The IPO closed on October 7, 2013, and RE/MAX Holdings raised a total of $253,000,000 in gross proceeds from the sale of 11,500,000 shares of Class A common stock at $22.00 per share, or $235,922,500 in net proceeds after deducting $17,077,500 of underwriting discounts and commissions. 83 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements RE/MAX Holdings used $27,305,000 of the proceeds from the IPO to reacquire regional RE/MAX franchise rights in the Southwest and Central Atlantic regions of the U.S. through the acquisitions of the business assets of HBN and Tails, as discussed in Note 5, Acquisitions and Dispositions. RE/MAX Holdings then used the remaining $208,617,500 of the proceeds received from the IPO to purchase 10,169,023 Common Units of RMCO. Of the $208,617,500 of proceeds received by RMCO from RE/MAX Holdings, $11,000,000 was reserved by RMCO to pay for expenses incurred related to the IPO transaction, including $5,972,000 directly related to the issuance of stock. RMCO used the remaining $197,617,500 of proceeds to pay a $49,850,000 liquidity preference associated with the preferred membership interest in RMCO held by Weston Presidio V, L.P. (“Weston Presidio”) and then to redeem common units of RMCO from Weston Presidio and RIHI at a price per Common Unit equal to the public offering price per share of RE/MAX Holdings’ Class A common stock, less underwriting discounts. Tax Receivable Agreements RE/MAX Holdings entered into separate tax receivable agreements (“TRAs”) with Weston Presidio and RIHI (collectively, the “Historical Owners”), that provide for the payment by RE/MAX Holdings to the Historical Owners of RMCO of 85% of the amount of cash savings, if any, in U.S. federal, state and local income tax or franchise tax that RE/MAX Holdings actually realizes, or in some circumstances is deemed to realize, as a result of an increase in its share of tax basis in RMCO’s tangible and intangible assets, including increases attributable to payments made under the TRAs, and deductions attributable to imputed and actual interest that accrues in respect of such payments. These tax benefit payments are not necessarily conditioned upon one or more of the Historical Owners maintaining a continued ownership interest in either RMCO or RE/MAX Holdings. RE/MAX Holdings expects to benefit from the remaining 15% of cash savings, if any, that it may actually realize, which has been reflected as an increase in “Additional paid-in capital” in the accompanying Consolidated Balance Sheets and Consolidated Statements of Redeemable Preferred Units and Stockholders’ Equity/Members’ Deficit. The provisions of the separate TRAs that RE/MAX Holdings entered into with each of its Historical Owners were substantially identical. Management Services Agreement In connection with the completion of the IPO, RMCO entered into a management services agreement with RE/MAX Holdings pursuant to which RE/MAX Holdings agrees to provide certain specific management services to RMCO. In exchange for the services provided, RMCO reimburses RE/MAX Holdings for compensation and other expenses of RE/MAX Holdings’ officers and employees and for certain out-of-pocket costs. RMCO also provides administrative and support services to RE/MAX Holdings, such as office facilities, equipment, supplies, payroll and accounting and financial reporting. The management services agreement further provides that employees of RE/MAX Holdings may participate in RMCO’s benefit plans, and that RMCO’s employees may be entitled to compensation in the form of equity awards issued by RE/MAX Holdings. RMCO indemnifies RE/MAX Holdings for any losses arising from its performance under the management services agreement, except that RE/MAX Holdings indemnifies RMCO for any losses caused by willful misconduct or gross negligence. Basis of Presentation The accompanying consolidated financial statements and notes thereto included in this Annual Report on Form 10-K have been prepared in accordance with U.S. generally accepted accounting principles (“U.S. GAAP”) and with Article 10 of Regulation S-X. As RE/MAX Holdings and RMCO were under the common control of RIHI at the time of the Reorganization Transactions, the transfer of control to RE/MAX Holdings was accounted for as a transaction among entities under common control, which resulted in the following impacts to the consolidated financial statements:  Balance Sheets—The assets, liabilities and equity of RMCO and RE/MAX Holdings are consolidated and presented at their historical carrying values;  Statements of Income—The Consolidated Statements of Income include the historical Consolidated Statements of Income of RMCO consolidated with the Statements of Income of RE/MAX Holdings;  Statements of Comprehensive Income—The Consolidated Statements of Comprehensive Income include the historical Consolidated Statements of Comprehensive Income of RMCO consolidated with the Statements of Comprehensive Income of RE/MAX Holdings; 84 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements  Statements of Redeemable Preferred Units and Stockholders' Equity/Members’ Deficit—Prior to the Reorganization Transactions and IPO, RMCO and its subsidiaries were organized as a group of Limited Liabilities Companies. The Historical Owners’ ownership interest in RMCO is reflected as redeemable preferred units and members’ deficit prior to the IPO. As a result of the Reorganization Transactions and IPO, RIHI retained a portion of its interest in RMCO directly through the ownership of RMCO Common Units and these interests are included within non-controlling interest subsequent to the IPO; and  Statements of Cash Flows—The Statements of Cash Flows include the historical Consolidated Statements of Cash Flows of RMCO consolidated with the Statements of Cash Flows of RE/MAX Holdings. The aforementioned consolidated financial statements are presented on a consolidated basis and include the accounts of RE/MAX Holdings and its majority-owned subsidiaries. All significant intercompany accounts and transactions have been eliminated. 2. Summary of Significant Accounting Policies Principles of Consolidation As described in Note 1, Business and Organization, RE/MAX Holdings holds an approximate 40% economic interest in RMCO, but as its managing member consolidates RMCO and records a non-controlling interest in the accompanying Consolidated Balance Sheets and records net income attributable to the non-controlling interest and comprehensive income attributable to the non-controlling interest in the accompanying Consolidated Statements of Income and Consolidated Statements of Comprehensive Income, respectively. Use of Estimates The preparation of the accompanying consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenue and expenses during the reporting period. Significant areas in which management uses assumptions include, among other things, the establishment of the allowance for doubtful trade accounts and notes receivable, the determination of the estimated lives of intangible assets, the estimates for amounts accrued for litigation matters, equity-based compensation, the estimates of the fair value of reporting units used in the annual assessment of goodwill, the fair value of assets acquired and the amounts due to Historical Owners pursuant to the terms of the TRAs discussed in more detail in Note 3, Non-controlling Interest. Actual results could differ from those estimates. Reclassifications Certain items in the accompanying consolidated financial statements as of December 31, 2013 have been reclassified to conform to the 2014 presentation. Segment Reporting The Company reports its operations in two reportable segments: (1) Real Estate Franchise Services and (2) Brokerages. The Company’s Real Estate Franchise Services reportable segment comprises the operations of the Company’s owned and independent global franchising operations under the RE/MAX brand name as well as corporate-wide professional services expenses. The Company’s Brokerages reportable segment includes the operations of the Company’s owned brokerage offices, the results of operations of a mortgage brokerage company in which the Company owns a non-controlling interest and reflects the elimination of intersegment revenue and other consolidation entries. The Company’s reportable segments represent the Company’s operating segments for which separate financial information is available and which is utilized on a regular basis by management of the Company to assess performance and to allocate resources. See Note 18, Segment Information, for a description of changes to the Company’s segment structure that occurred during 2014. Revenue Recognition The Company generates revenue from continuing franchise fees, annual dues, broker fees, franchise sales and other franchise revenue and brokerage revenue. Revenue is recognized when there is persuasive evidence of an arrangement, the service has been rendered, the price is fixed or determinable and collection of the fees is reasonably assured. 85 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements Continuing Franchise Fees The Company provides an ongoing trademark license, operational, training and administrative services and systems to franchisees, which include systems and tools that are designed to help the Company’s franchisees and their agents serve their customers and attract new or retain existing independent agents. Continuing franchise fee revenue principally consists of fixed fees earned monthly from franchisees on a per agent basis. Continuing franchise fees are recognized in income when earned and become due and payable, as stipulated in the related franchise agreements. Annual Dues Annual dues revenue represents amounts assessed to agents for membership affiliation in the RE/MAX network. The Company defers the annual dues revenue when billed and recognizes the revenue ratably over the 12-month period to which it relates. As of December 31, 2014 and 2013, the Company had deferred annual dues revenue totaling approximately $12,912,000 and $12,344,000, respectively. The activity in the Company’s annual dues deferred revenue consists of the following (in thousands): Year ended December 31, 2014 ..................... $ Year ended December 31, 2013 ..................... Year ended December 31, 2012 ..................... 12,344 $ 11,599 11,874 31,294 $ 30,269 28,634 (30,726 ) $ (29,524 ) (28,909 ) 12,912 12,344 11,599 Balance at beginning of period New billings Revenue recognized Balance at end of period Broker Fees Broker fee revenue represents fees received from the Company’s franchise offices that are primarily based on a percentage of agents’ gross commission income. Broker fees are determined upon close of the home-sale transaction and recognized as revenue when the fees become due and payable, as stipulated in the related franchise agreements. Franchise Sales and Other Franchise Revenue Franchise sales and other franchise revenue is primarily comprised of revenue from the sale or renewal of franchises, as well as other revenue including revenue from preferred marketing arrangements and affinity programs with various suppliers. Upon the sale of a real estate brokerage franchise, the Company recognizes revenue from franchise sales when it has no significant continuing operational obligations, substantially all of the initial services have been performed by the Company and other conditions affecting consummation of the sale have been met. In the event the franchisee fails to perform under the franchise agreement or defaults on the purchase obligations, the Company has the right to reacquire the franchise and to resell or operate that specific franchise. Franchise sales revenue recognized during the years ended December 31, 2014, 2013, and 2012 was $8,965,000, $9,014,000 and $9,392,000, respectively. Other franchise revenue is recognized when all revenue recognition criteria are met. Brokerage Revenue Brokerage revenue principally represents fees assessed by the Company-owned brokerages for services provided to their affiliated real estate agents. The Company recognizes brokerage revenue when all revenue recognition criteria are met. Because the independent contractors in the Company-owned brokerage offices operate as agents in a real estate transaction, their commissions earned and the related commission expenses incurred by the Company-owned brokerages are recorded on a net basis. Selling, Operating and Administrative Expenses Selling, operating and administrative expenses primarily consist of personnel costs, including salaries, benefits and other compensation expenses, professional fees, rent and related facility operations expense, as well as other selling, operating and administrative expenses incurred in connection with marketing, expanding and supporting the Company’s franchise and brokerage operations. Cash and Cash Equivalents Cash and cash equivalents include bank deposits, money market funds and other highly liquid investments purchased with an original purchase maturity of three months or less. 86    RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements Escrow Cash—Restricted and Escrow Liabilities Escrow cash—restricted and escrow liabilities on the accompanying Consolidated Balance Sheets reflect cash deposits received and held in escrow on pending sales of real estate properties prior to closing. Accounts and Notes Receivable Trade accounts receivable from the Company’s franchise operations are recorded at the time the Company is entitled to bill under the terms of the franchise agreements and other contractual arrangements and do not bear interest. The Company provides limited financing of certain franchise sales through the issuance of notes receivable that either bear interest at a rate of prime plus 2% or at a stated amount, which is fixed at the inception of the note with the associated earnings recorded in “Interest income” in the accompanying Consolidated Statements of Income. Amounts collected on notes receivable are included in “Net cash provided by operating activities” in the accompanying Consolidated Statements of Cash Flows. In circumstances where the Company has the contractual right to bill its franchisees, but where collectability is not sufficiently assured, the Company records a receivable and deferred revenue, which amounted to $917,000 and $1,292,000 as of December 31, 2014 and 2013, respectively. The Company records allowances against its accounts and notes receivable balances for estimated probable losses. Increases and decreases in the allowance for doubtful accounts are established based upon changes in the credit quality of receivables for which revenue has been recognized and are included as a component of “Selling, operating and administrative expenses” in the accompanying Consolidated Statements of Income. The allowance for doubtful accounts and notes receivable are the Company’s best estimate of the amount of probable credit losses, and is based on historical experience, industry and general economic conditions, and the attributes of specific accounts. The Company’s reserve for accounts and notes receivable where collectability is remote is related to accounts and notes receivable for which revenue has not been recognized and is increased, with a corresponding reduction to deferred revenue, after the Company has determined that the potential for recovery is considered remote. Subsequently, if amounts contractually due from such accounts are collected, revenue is recognized on a cash basis. During the years ended December 31, 2014, 2013 and 2012, the Company recognized revenue of $484,000, $596,000 and $628,000, respectively upon the receipt of cash payments related to amounts that were contractually billed but for which collectability was either not sufficiently assured or considered remote. The activity in the Company’s allowances against accounts and notes receivable consists of the following (in thousands): Additions/charges to cost and expense for allowances for doubtful accounts Adjustments (to)/from deferred revenue, net, for accounts where collectability is remote Balance at beginning of period Deductions/write- offs Balance at end of period Year ended December 31, 2014 ................... $ Year ended December 31, 2013 ................... Year ended December 31, 2012 ................... 4,122 $ 3,913 4,853 630 $ 604 611 228 $ (160 ) 170 (485) $ (235) (1,721) 4,495 4,122 3,913 For the years ended December 31, 2014, 2013 and 2012, bad debt expense related to trade accounts and notes receivable was $630,000, $604,000 and $611,000, respectively, and is reflected in “Selling, operating and administrative expenses” in the accompanying Consolidated Statements of Income. Foreign Operations and Foreign Currency Translation As of December 31, 2014, the Company, directly and through its franchisees, conducted operations in the U.S., Canada and 95 other countries. During 2012, the Company sold substantially all of the assets of its previously owned and operated regional franchising operations located in Eastern Australia and New Zealand. On December 31, 2014, the Company sold substantially all of the assets of its owned and operated regional franchising operations located in the Caribbean and Central America as described in Note 5, Acquisitions and Dispositions. As a result, as of December 31, 2014, the only consolidated foreign subsidiary where the Company directly conducted franchise operations was in Western Canada. 87 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements The functional currency for the Company’s domestic operations is the U.S. dollar and its consolidated foreign subsidiaries is the applicable local currency for each foreign subsidiary. Assets and liabilities of foreign subsidiaries are translated at the spot rate in effect at the applicable reporting date, and the consolidated statements of income and cash flows are translated at the average exchange rates in effect during the applicable period. Exchange rate fluctuations on translating consolidated foreign currency financial statements into U.S. dollars that result in unrealized gains or losses are referred to as translation adjustments. Cumulative translation adjustments are recorded as a component of “Accumulated other comprehensive income,” a separate component of stockholders’ equity/member’s deficit, and periodic changes are included in comprehensive income. When the Company sells a part or all of its investment in a foreign entity resulting in the complete or substantially complete liquidation of the foreign entity in which the subsidiary or group of assets had resided, it releases any related cumulative translation adjustment into net income. Foreign currency denominated monetary assets and liabilities and transactions occurring in currencies other than the Company’s or the Company’s consolidated foreign subsidiaries’ functional currencies are recorded based on exchange rates at the time such transactions arise. Changes in exchange rates with respect to amounts recorded in the accompanying Consolidated Balance Sheets related to these non-functional currency transactions result in transaction gains and losses that are reflected in the accompanying Consolidated Statements of Income as “Foreign currency transaction (losses) gains.” Property and Equipment Property and equipment, including leasehold improvements, are initially recorded at cost. Depreciation is provided for on a straight- line method over the estimated useful lives of each asset class and commences when the property is placed in service. Amortization of leasehold improvements is provided for on a straight-line method over the estimated benefit period of the related assets or the lease term, if shorter. Franchise Agreements and Other Intangible Assets The Company’s franchise agreements result from reacquired franchise rights, and are initially recorded based on the remaining contractual term of the franchise agreement and do not consider potential renewals in the determination of fair value. The Company amortizes the franchise agreements over their remaining contractual term on a straight-line basis. The Company also purchases and develops software for internal use. Software development costs incurred during the application development stage as well as upgrades and enhancements that result in additional functionality are capitalized. Costs incurred during the preliminary project and post-implementation-operation stages are expensed as incurred. Software development costs are generally amortized over a term of three years, its estimated useful life. Purchased software licenses are amortized over their estimated useful lives. In addition, the Company owns the principal trademarks, service marks and trade names that it uses in conjunction with operating its business. These intangible assets increase when the Company pays to file trademark applications in the U.S. and certain other jurisdictions globally. The Company’s trademarks are amortized on a straight-line basis over their estimated useful lives. The Company reviews its franchise agreements and other intangible assets subject to amortization for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated from such asset. Any excess of the carrying amount of an asset that exceeded its estimated cash flows would be charged to operations as an impairment loss. For each of the years ended December 31, 2014, 2013 and 2012, there were no impairments indicated for such assets. Goodwill Goodwill is an asset representing the future economic benefits arising from the other assets acquired in a business combination that are not individually identified and separately recognized. The Company assesses goodwill for impairment at least annually or whenever an event occurs or circumstances change that would indicate impairment may have occurred at the reporting unit level. Reporting units are driven by the level at which management reviews operating results and are one level below the operating segment. The Company performs its required impairment testing annually on August 31. The Company’s impairment assessment begins with a qualitative assessment to determine if it is more likely than not that a reporting unit’s fair value is less than the carrying amount. The initial qualitative assessment includes comparing the overall financial performance of the reporting units against the planned results as well as other factors which might indicate that the reporting unit’s value has declined since the last assessment date. If it is determined in the qualitative assessment that it is more likely than not that the fair value of a reporting unit is less than its carrying value, then the standard two-step quantitative impairment test is performed. The 88 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements first step of the quantitative impairment test consists of comparing the estimated fair value of each reporting unit with its carrying amount, including goodwill. If the estimated fair value of a reporting unit exceeds its carrying value, then it is not considered impaired and no further analysis is required. If the first step of the quantitative impairment test indicates that the estimated fair value of a reporting unit is less than its carrying value, then impairment potentially exists and the second step of the quantitative impairment test is performed to measure the amount of goodwill impairment. Goodwill impairment exists when the estimated implied fair value of a reporting unit’s goodwill is less than its carrying value. During 2014, the Company performed the qualitative impairment assessment for all of its reporting units by evaluating, among other things, market and general economic conditions, entity-specific events, events affecting a reporting unit and the Company’s results of operations and key performance measures. The results of the qualitative assessment determined it is not more likely than not that the carrying values of any of the Company’s reporting units exceed their respective fair values. As the fair values of the Company’s reporting units significantly exceed their respective carrying values, the Company did not perform the quantitative test. During 2013 and 2012, the Company performed its annual assessment of goodwill utilizing the quantitative impairment test and the fair value of the Company’s reporting units significantly exceeded the carrying value. Thus, no indicators of impairment existed during the years ended December 31, 2014, 2013 or 2012. Investments in Equity-Method Investees The investments in entities in which the Company does not have a controlling interest (financial or operating), but where it has the ability to exercise significant influence over operating and financial policies are accounted for using equity-method investment accounting. The primary equity-method investment of the Company is a 50% interest in a residential mortgage operation and is recorded as “Investments in equity method investees” in the accompanying Consolidated Balance Sheets. As the Company exerts significant influence over this investment, but does not control it, the Company records its share of earnings and distributions from this investment using the equity method of accounting. The excess of cost of the investment over the Company’s share of the investee’s net assets at the acquisition date is considered to be goodwill. The Company would recognize an impairment loss when there is a loss in value in the equity-method investment, which is other than temporary. The Company’s investment in equity method investees and related equity in earnings of investees is entirely attributable to the Brokerages reportable segment. Fair Value Measurements The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible. The Company determines fair value based on assumptions that market participants would use in pricing an asset or liability in the principal or most advantageous market. When considering market participant assumptions in fair value measurements, the following fair value hierarchy distinguishes between observable and unobservable inputs, which are categorized in one of the following levels:  Level 1 Inputs: Unadjusted quoted prices in active markets for identical assets or liabilities accessible to the reporting entity at the measurement date.  Level 2 Inputs: Other than quoted prices included in Level 1 inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability.  Level 3 Inputs: Unobservable inputs for the asset or liability used to measure fair value to the extent that observable inputs are not available, thereby allowing for situations in which there is little, if any, market activity for the asset or liability at the measurement date. The carrying amounts for many of the Company’s financial instruments, including cash and cash equivalents, escrow cash – restricted, accounts receivable and notes receivable, accounts payable and escrow liabilities approximate fair value due to their short maturities. The estimated fair value of the Company’s debt represents the amounts that would be paid to transfer or redeem the debt in an orderly transaction between market participants and maximizes the use of observable inputs. For disclosures related to the fair value measurement of the Company’s debt, see Note 9, Debt. No non-recurring fair value adjustments were recorded during the years ended December 31, 2014 and 2013, except those associated with acquisitions, as disclosed in Note 5, Acquisitions and Dispositions. 89 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements Income Taxes The Company accounts for income taxes under the asset and liability method prescribed by Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 740, Income Taxes. As a result of RE/MAX Holdings’ acquisition of Common Units from RMCO, RE/MAX Holdings expects to benefit from amortization and other tax deductions reflecting the step-up in tax basis in the acquired assets. Those deductions will be used by RE/MAX Holdings and will be taken into account in determining RE/MAX Holdings’ taxable income. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Management periodically assesses the recoverability of its deferred tax assets based upon expected future earnings, future deductibility of the asset, changes in applicable tax laws and other factors. If management determines that it is not probable that the deferred tax asset will be fully recoverable in the future, a valuation allowance may be established for the difference between the asset balance and the amount expected to be recoverable in the future. The allowance will result in a charge to the Company’s Consolidated Statements of Income. Further, the Company records its income taxes receivable and payable based upon its estimated income tax liability. RMCO complies with the requirements of the Internal Revenue Code that are applicable to limited liability companies that have elected to be treated as partnerships, which allow for the complete pass-through of taxable income or losses to RMCO’s unitholders, who are individually responsible for any federal tax consequences. Therefore, no federal tax provision was recorded in RMCO’s consolidated financial statements in the periods prior to October 7, 2013. Subsequently, the tax provision includes the federal income tax obligation related to RE/MAX Holdings’ allocated portion of RMCO’s income. RMCO is subject to certain state and local taxes, and its global subsidiaries are subject to tax in certain jurisdictions. The Company recognizes the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than 50% likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs. Equity-Based Compensation The Company recognizes compensation expense associated with equity-based compensation as a component of “Selling, operating and administrative expenses” in the accompanying Consolidated Statements of Income. All equity-based compensation is required to be measured at fair value, is expensed over the requisite service period and requires an estimate of forfeitures when calculating compensation expense. The Company recognizes compensation expense on awards on a straight-line basis over the requisite service period for the entire award. Refer to Note 12, Equity-Based Compensation for additional discussion regarding details of the Company’s equity-based compensation plans. Recent Accounting Pronouncements Under the Jumpstart Our Business Startups Act (“JOBS Act”), the Company meets the definition of an emerging growth company. The Company has irrevocably elected to opt out of the extended transition period for complying with new or revised accounting standards pursuant to Section 107(b) of the JOBS Act. On May 28, 2014, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2014-09, Revenue from Contracts with Customers, which requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. The ASU will replace most existing revenue recognition guidance in U.S. GAAP when it becomes effective. The new standard is effective for the Company on January 1, 2017. Early application is not permitted. The standard permits the use of either the retrospective or cumulative effect transition method. The Company has not yet selected a transition method nor has it determined the effect of the standard on its consolidated financial statements and related disclosures. In March 2013, the FASB issued Accounting Standards Update (“ASU”) No. 2013-05, Foreign Currency Matters (Topic 830): Parent’s Accounting for the Cumulative Translation Adjustment upon Derecognition of Certain Subsidiaries or Groups of Assets within a Foreign Entity or of an Investment in a Foreign Entity (“ASU 2013-05”). This amendment clarifies the applicable guidance for the release of cumulative translation adjustment into net earnings. When an entity ceases to have a controlling financial interest in a subsidiary or group of assets within a foreign entity, the entity is required to apply the guidance in FASB Accounting Standards Codification Topic 830-30 to release any related cumulative translation adjustment into net earnings. ASU 2013-05 is effective prospectively for fiscal years, and interim reporting periods within those years, beginning after December 15, 2013. The adoption of this standard did not have a material impact on the Company’s consolidated financial statements. 90 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements 3. Non-controlling Interest RE/MAX Holdings is the sole managing member of RMCO and subsequent to the IPO, began to operate and control all of the business affairs of RMCO. As a result, RE/MAX Holdings began to consolidate RMCO on October 7, 2013 and because RE/MAX Holdings and RMCO are entities under common control, such consolidation has been reflected for all periods presented. RE/MAX Holdings owns a 39.89% and 39.56% minority economic interest in RMCO as of December 31, 2014 and 2013, respectively, and records a non-controlling interest for the remaining 60.11% and 60.44% economic interest in RMCO held by RIHI as of December 31, 2014 and 2013, respectively. RE/MAX Holdings’ minority economic interest in RMCO increased due to the increase in common units from the issuance of shares of Class A common stock upon the exercise of 135,000 stock options and the vesting of 55,589 restricted stock units during 2014, offset by the cancellation of 30,519 common units in RMCO in May 2014, as discussed in Note 12, Equity- Based Compensation. RE/MAX Holdings’ only sources of cash flow from operations are distributions from RMCO and management fees received pursuant to the management services agreement between RE/MAX Holdings and RMCO. Net income attributable to the non-controlling interest in the accompanying Consolidated Statements of Income represents the portion of earnings attributable to the economic interest in RMCO held by the non-controlling unitholders. As of October 7, 2013, the non-controlling interest in the accompanying Consolidated Balance Sheets represented the carryover basis of RIHI’s capital account in RMCO. Prospectively, the non-controlling interest has been adjusted to reflect tax and other cash distributions made to, and the income allocated to, the non- controlling unitholders. The ownership of the common units in RMCO is summarized as follows: Non-controlling unitholders ownership of common units in RMCO .......................................................... RE/MAX Holdings, Inc. outstanding Class A common stock (equal to RE/MAX Holdings, Inc. common units in RMCO) .......................................... As of December 31, 2014 2013 Shares Ownership % Shares Ownership % 17,734,600 60.11% 17,734,600 60.44% 11,768,041 29,502,641 39.89% 11,607,971 100.00% 29,342,571 39.56% 100.00% The aforementioned ownership percentages are used to calculate the net income attributable to RE/MAX Holdings. A reconciliation from “Income before provision for income taxes” to “Net income attributable to RE/MAX Holdings, Inc.” for the periods indicated is detailed as follows (in thousands, except percentages): Income before provision for income taxes .............................. $ Weighted average ownership percentage of controlling interest ..................................................................................... Income before provision for income taxes attributable to RE/MAX Holdings, Inc. .......................................................... Provision for income taxes attributable to RE/MAX Holdings, Inc. .......................................................................... Net income attributable to RE/MAX Holdings, Inc. ............... $ Year Ended December 31, 2014 53,927 $ Period from October 7 through December 31, 2013 6,048 39.57% 39.56% 21,339 (7,903) 13,436 $ 2,393 (887) 1,506 A reconciliation of the “Provision for income taxes” for the periods indicated is detailed as follows (in thousands): Year Ended December 31, 2014 Period from October 7 through December 31, 2013 Provision for income taxes attributable to RE/MAX Holdings, Inc. (a) ...................................................................................... $ Provision for income taxes attributable to entities other than RE/MAX Holdings, Inc. (b) ..................................................... Provision for income taxes ....................................................... $ (7,903) $ (887) (2,045) (9,948) $ (184) (1,071) 91 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements (a) The provision for income taxes attributable to RE/MAX Holdings includes all U.S. federal and state income taxes as well as RE/MAX Holdings’ approximate 40% share of the taxes imposed directly on RE/MAX, LLC, a wholly-owned subsidiary of RMCO, related to tax liabilities in certain foreign jurisdictions of approximately $1,339,000 for the year ended December 31, 2014 and $120,000 for the period from October 7, 2013 through December 31, 2013. (b) The provision for income taxes attributable to entities other than RE/MAX Holdings represents taxes imposed directly on RE/MAX, LLC related to tax liabilities in certain foreign jurisdictions that are allocated to the non-controlling interest. Distributions and Other Payments to Non-controlling Unitholders Distributions for Taxes As a limited liability company (treated as a partnership for income tax purposes), RMCO does not incur significant federal or state and local income taxes, as these taxes are primarily the obligations of the members of RMCO. As authorized by the New RMCO, LLC Agreement, RMCO is required to distribute cash, generally, on a pro rata basis, to its members to the extent necessary to cover the members’ tax liabilities, if any, with respect to their allocable share of RMCO earnings. RMCO makes such tax distributions to its members based off an estimated tax rate which is calculated at 46.2% for RMCO’s 2014 tax year and is based on the terms of the New RMCO, LLC Agreement. Upon completion of its tax returns with respect to the prior year, RMCO may make true-up distributions to its members, if cash is available for such purposes, with respect to actual taxable income for the prior year. Distributions for taxes paid to or on behalf of non-controlling unitholders under the New RMCO, LLC Agreement were $17,765,000 during the year ended December 31, 2014, and are recorded in “Non-controlling interest” in the accompanying Consolidated Balance Sheets and Consolidated Statement of Redeemable Preferred Units and Stockholders’ Equity/Members’ Equity. For the years ended December 31, 2013 and 2012, distributions for taxes to RMCO’s non-controlling unitholders were also required, but calculated differently, in accordance with the Old RMCO, LLC Agreement. Distributions for taxes paid to non-controlling unitholders under the Old RMCO, LLC Agreement during the years ended December 2013 and 2012 were $19,614,000 and $3,479,500, respectively. Other Distributions Cash distributions are also made to non-controlling unitholders based on their ownership percentage in RMCO as determined in accordance with the New RMCO, LLC Agreement. Future cash distributions will be made to non-controlling unitholders pro rata on a quarterly basis equal to the anticipated dividend payments to the holders of the Company’s Class A common stock. The Company made distributions of $4,432,000 to non-controlling unitholders during the year ended December 31, 2014, which are recorded in “Non-controlling interest” in the accompanying Consolidated Balance Sheets and Consolidated Statement of Redeemable Preferred Units and Stockholders’ Equity/Members’ Deficit. On March 11, 2015, the Company declared a distribution to non-controlling unitholders of $28,819,000, which is payable on April 8, 2015. Cash distributions were also required to be made to non-controlling unitholders in accordance with the Old RMCO, LLC Agreement in an amount equal to the lesser of (1) the amount of excess cash flow payment required to be paid as a mandatory prepayment pursuant to the Company’s previous senior secured credit facility and (2) $8,000,000. Other distributions paid to non-controlling unitholders during the years ended December 31, 2013 and 2012 were $8,000,000 and $6,123,500, respectively. Payments Pursuant to the Tax Receivable Agreements As of December 31, 2014, the Company has reflected a liability of $67,418,000, representing the payments due to the Historical Owners under the TRAs (see current and non-current portion of “Payable pursuant to tax receivable agreements” in the accompanying Consolidated Balance Sheets). During the year ended December 31, 2014, the Company paid $986,000 to the Historical Owners pursuant to the TRAs. As of December 31, 2014, the Company estimates that amounts payable pursuant to the TRAs within the next 12 month period will be approximately $3,914,000. To determine the current amount of the payments due to the Historical Owners, the Company estimated the amount of taxable income that RE/MAX Holdings generated during 2014 and the amount of the specified deductions subject to the TRA which are expected to be realized by RE/MAX Holdings in its 2014 tax return. This amount was then used as a basis for determining the Company’s increase in estimated tax cash savings as a result of such deductions on which a current TRA obligation became due (i.e. payable within twelve months of the Company’s year-end). These calculations are performed pursuant to the terms of the TRAs. Payments are anticipated to be made under the TRAs indefinitely. The payments are to be made in accordance with the terms of the TRAs. The timing of the payments is subject to certain contingencies including RE/MAX Holdings having sufficient taxable income to utilize all of the tax benefits defined in the TRAs. If the Company elects to terminate the TRAs early, the Company would be required to make an immediate cash payment equal to the present value of the anticipated future tax benefits that are the subject of the TRAs, which payment may be made significantly in advance of the actual realization, if any, of such future tax benefits. 92 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements Obligations pursuant to the TRAs are obligations of RE/MAX Holdings. They do not impact the non-controlling interest. These obligations are not income tax obligations and have no impact on the tax provision or the allocation of taxes. In general, items of income, gain, loss and deduction are allocated on the basis of members’ ownership interests pursuant to the New RMCO, LLC Agreement after taking into consideration all relevant sections of the Internal Revenue Code. 4. Earnings Per Share Basic earnings per share (“EPS”) measures the performance of an entity over the reporting period. Diluted EPS measures the performance of an entity over the reporting period while giving effect to all potentially dilutive common shares that were outstanding during the period. The treasury stock method is used to determine the dilutive potential of stock options and restricted stock units. The following is a reconciliation of the numerator and denominator used in the basic and diluted EPS calculations (in thousands, except shares and per share information): Year Ended December 31, 2014 Period from October 7 through December 31, 2013 Numerator Net income attributable to RE/MAX Holdings, Inc. ................. $ 13,436 $ 1,506 Denominator for basic net income per share of Class A common stock Weighted average shares of Class A common stock outstanding ................................................................................ Denominator for diluted net income per share of Class A common stock Weighted average shares of Class A common stock outstanding ................................................................................ Add dilutive effect of the following: 11,611,164 11,607,971 11,611,164 11,607,971 Stock options .................................................................. Restricted stock units ...................................................... 578,888 51,925 597,895 29,039 Weighted average shares of Class A common stock outstanding, diluted ................................................................... 12,241,977 12,234,905 Earnings per share of Class A common stock Net income attributable to RE/MAX Holdings, Inc. per share of Class A common stock, basic ....................................................... $ Net income attributable to RE/MAX Holdings, Inc. per share of Class A common stock, diluted .................................................... $ 1.16 $ 1.10 $ 0.13 0.12 EPS information is not applicable for reporting periods prior to the completion of the IPO which became effective on October 7, 2013. The one share of Class B common stock outstanding does not share in the earnings of RE/MAX Holdings and is therefore not a participating security. Accordingly, basic and diluted net income per share of Class B common stock has not been presented. Dividends Dividends declared and paid to holders of the Company’s Class A common stock during the year ended December 31, 2014 were $2,901,000. Dividends declared and paid quarterly per share on all outstanding shares of Class A common stock by the Company’s Board of Directors during year ended December 31, 2014 were as follows: Dividend declared during quarter ended: March 31, 2014 ...................................................................................$ June 30, 2014 ...................................................................................... September 30, 2014 ............................................................................. December 31, 2014 ............................................................................. $ Per share Date paid April 18, 2014 0.0625 0.0625 June 5, 2014 0.0625 September 3, 2014 0.0625 December 4, 2014 0.25 93 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements No dividends were declared or paid during the years ended December 31, 2013 and 2012. On March 11, 2015, the Company’s Board of Directors declared a quarterly dividend of $0.125 per share on all outstanding shares of Class A common stock, which is payable on April 8, 2015 to stockholders of record at the close of business on March 25, 2015, and a special dividend of $1.50 per share on all outstanding shares of Class A common stock, which is payable on April 8, 2015 to stockholders of record at the close of business on March 23, 2015. 5. Acquisitions and Dispositions Acquisitions Acquisition of HBN and Tails In connection with the IPO effective October 7, 2013, RE/MAX Holdings acquired the net assets, excluding cash, of HBN and Tails for consideration paid of $7,130,000 and $20,175,000, respectively and contributed the assets to RMCO in order to expand RMCO’s owned and operated regional franchising operations in the Southwest and Central Atlantic regions of the U.S. Prior to the acquisitions, HBN and Tails were owned in part by related parties, but were not under common control with RE/MAX Holdings and RMCO. As a result, the assets acquired constitute businesses that were accounted for using the fair value acquisition method, and the total purchase price was allocated to the assets acquired and liabilities assumed based on their estimated fair values. The excess of the total purchase price over the fair value of the identifiable assets acquired and liabilities assumed was recorded as goodwill. The goodwill recognized for HBN and Tails is attributable to expected synergies and projected long term revenue growth and relates entirely to the Real Estate Franchise Services reportable segment. Purchase Price Allocation The following table summarizes the estimated fair value of the assets acquired and liabilities assumed at the acquisition date (in thousands): Accounts and notes receivable, net ...................... $ Other current assets .............................................. Franchise agreements ........................................... Goodwill .............................................................. Other assets .......................................................... Accrued liabilities ................................................ Total purchase price ............................................. $ HBN Tails Total 354 $ 17 6,515 321 15 (92) 7,130 $ 2,080 $ 12 16,493 1,711 — (121 ) 20,175 $ 2,434 29 23,008 2,032 15 (213) 27,305 The valuation of acquired regional franchise agreements was derived using primarily unobservable Level 3 inputs, which require significant management judgment and estimation. The regional franchise agreements acquired were valued using an income approach and are being amortized over the remaining contractual term of approximately 14 years using the straight-line method. For the remaining assets acquired, fair value approximated carrying value. Acquisition of RE/MAX of Texas Effective December 31, 2012, RMCO acquired certain assets of RE/MAX/KEMCO Partnership L.P. d/b/a RE/MAX of Texas (“RE/MAX of Texas”), including the regional franchise agreements issued by the Company permitting the sale of RE/MAX franchises in the state of Texas. RMCO acquired these assets in order to expand its owned and operated regional franchising operations. The purchase price was $45,500,000 and was paid in cash using proceeds from borrowings. The assets acquired constitute a business that was accounted for using the fair value acquisition method. The total purchase price was allocated to the assets acquired based on their estimated fair values. The excess of the total purchase price over the fair value of the identifiable assets acquired was recorded as goodwill. The goodwill recognized for RE/MAX of Texas is attributable to expected synergies and projected long-term revenue growth and relates entirely to the Real Estate Franchise Services reportable segment. 94 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements Purchase Price Allocation The following table summarizes the estimated fair value of the assets acquired at the acquisition date (in thousands): Accounts and notes receivable, net ..................................................... $ Franchise agreements .......................................................................... Goodwill ............................................................................................. Total purchase price ............................................................................ $ 122 15,200 30,178 45,500 The valuation of acquired regional franchise agreements was derived using primarily unobservable Level 3 inputs, which require significant management judgment and estimation. The regional franchise agreements acquired were valued using an income approach and are being amortized over the remaining contractual term of approximately four years using the straight-line method. For the remaining assets acquired, fair value approximated carrying value. Unaudited Pro Forma Financial Information The following unaudited pro forma financial information reflects the consolidated results of operations of the Company as if the acquisitions of HBN, Tails and RE/MAX of Texas had occurred on January 1, 2012. The historical financial information has been adjusted to give effect to events that are (1) directly attributed to the acquisition, (2) factually supportable and (3) expected to have a continuing impact on the combined results. Such items include interest expense related to debt issued to fund the acquisition of RE/MAX of Texas as well as additional amortization expense associated with the valuation of the acquired franchise agreement. This unaudited pro forma information should not be relied upon as necessarily being indicative of the historical results that would have been obtained if the acquisition had actually occurred on that date, nor of the results that may be obtained in the future. Year Ended December 31, 2013 2012 (unaudited) (in thousands) Total revenue ................................................................................ $ Net income ................................................................................... 165,113 $ 30,486 158,995 33,454 Dispositions Disposition of RE/MAX Caribbean Islands, Inc. On December 31, 2014, the Company sold substantially all of the assets of its owned and operated regional franchising operations located in the Caribbean and Central America for a net purchase price of approximately $100,000 and recognized a gain on the sale of the assets of approximately $12,000 which is reflected in “(Gain) loss on sale or disposition of assets, net” in the accompanying Consolidated Statements of Income. In connection with the sale of the assets, the Company entered into separate regional franchise agreements effective January 1, 2015 with a term of 20 years with the purchasers, under which the Company will receive ongoing monthly continuing franchise fees, broker fees and franchise sales revenue. Disposition of RE/MAX Australia Franchising Pty Ltd. and RE/MAX New Zealand Ltd. During 2012, the Company sold substantially all of the assets of its owned and operated regional franchising operations located in Eastern Australia and New Zealand for a net purchase price of approximately $217,000. The Company recognized losses on the sale of the assets of the two regions amounting to approximately $1,111,000 and $612,000, respectively, which are reflected in “Loss on sale or disposition of assets, net” in the accompanying Consolidated Statements of Income for the year ended December 31, 2012. The losses recorded include approximately $1,149,000 related to goodwill derecognized upon the sale of the related assets. In connection with the sale of the assets, the Company entered into separate regional franchise agreements with the purchaser, under which the Company will receive ongoing monthly continuing franchise fees, broker fees and franchise sales revenue. The term of each of the regional franchise agreements is 20 years with an option by the Company to renew for an additional 20-year term. 95 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements 6. Property and Equipment Property and equipment consist of the following (in thousands): Leasehold improvements ...................................... Shorter of estimated useful life or life of lease $ Office furniture, fixtures and equipment ............... 3 - 10 years Equipment under capital leases ............................. 3 - 5 years Depreciable life Less accumulated depreciation ............................. $ As of December 31, 2014 2013 2,988 $ 18,024 1,642 22,654 (19,993) 2,661 $ 2,559 17,749 1,675 21,983 (19,400) 2,583 Depreciation expense was $1,110,000, $2,181,000 and $2,319,000 for the years ended December 31, 2014, 2013 and 2012, respectively. 7. Intangible Assets and Goodwill The following table provides the components of the Company’s intangible assets (in thousands): December 31, 2014 December 31, 2013 Franchise agreements ............................................... Other intangible assets: Software ........................................................ Trademarks .................................................... Total other intangible assets ..................................... Initial Weighted Average Amortization Period (in years) Initial Cost Accumulated Amortization Net Balance Initial Cost 12.0 $162,835 $ (87,330) $ 75,505 $ 162,835 $ Accumulated Amortization Net Balance (73,764) $ 89,071 4.3 $ 14.7 8,356 $ 2,919 7.0 $ 11,275 $ (7,126) $ 1,230 $ 7,463 $ (1,424) 2,935 1,495 (8,550) $ 2,725 $ 10,398 $ 830 (6,633) $ (1,279) 1,656 (7,912) $ 2,486 Amortization expense was $14,206,000, $12,985,000 and $9,771,000 for the years ended December 31, 2014, 2013 and 2012, respectively. As of December 31, 2014, the estimated future amortization of intangible assets, other than goodwill, is as follows (in thousands): Year ending December 31: 2015 ......................................................................................... $ 2016 ......................................................................................... 2017 ......................................................................................... 2018 ......................................................................................... 2019 ......................................................................................... Thereafter ................................................................................. $ 14,091 13,970 10,055 6,439 6,429 27,246 78,230 Amounts recorded as goodwill in the accompanying Consolidated Balance Sheets are attributable to the Real Estate Franchise Services reportable segment. The following table presents changes to goodwill for the years ended December 31, 2014 and 2013 (in thousands): 96 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements Balance, January 1, 2013 .................................................................. $ Goodwill recognized in acquisitions ................................................... Effect of changes in foreign currency exchange rates ........................ Balance, December 31, 2013 ............................................................. Effect of changes in foreign currency exchange rates ........................ Balance, December 31, 2014 ............................................................. $ 71,039 2,032 (290 ) 72,781 (318 ) 72,463 8. Accrued Liabilities Accrued liabilities consist of the following (in thousands): Accrued payroll and related employee costs (a) ......................................... $ Accrued property taxes ............................................................................... Accrued professional fees .......................................................................... Lease-related accruals ................................................................................ Other ........................................................................................................... $ 4,519 $ 1,622 947 773 1,519 9,380 $ 4,757 1,176 1,116 853 1,442 9,344 As of December 31, 2014 2013 (a) Accrued payroll and related employee costs include $420,000 of accrued severance and outplacement services expenses related to the restructuring plan designed to improve operating efficiencies at the Company’s headquarters and $500,000 of accrued severance and benefits expenses related to the retirement of the Company’s former Chief Executive Officer on December 31, 2014, as discussed in Note 13, Leadership Changes and Restructuring Activities. 9. Debt Debt consists of the following (in thousands): 2013 Senior Secured Credit Facility, principal of $538 payable quarterly, matures in July 2020, net of unamortized discount of $360 and $446 as of December 31, 2014 and 2013, respectively .................................... $ Less current portion .................................................................................... $ 211,673 $ (9,460 ) 202,213 $ 228,404 (17,300) 211,104 As of December 31, 2014 2013 Maturities of debt are as follows as of December 31, 2014 (in thousands): Year ending December 31: 2015 ......................................................................................... $ 2016 ......................................................................................... 2017 ......................................................................................... 2018 ......................................................................................... 2019 ......................................................................................... Thereafter ................................................................................. $ 9,460 2,152 2,152 2,152 2,152 193,965 212,033 97 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements Senior Secured Credit Facility On April 16, 2010, the Company entered into a credit agreement with several lenders and administered by a bank, collectively referred to herein as the “2010 Senior Secured Credit Facility.” The 2010 Senior Secured Credit Facility consisted of a $215,000,000 term loan facility and a $10,000,000 revolving loan facility. On December 31, 2012, the 2010 Senior Secured Credit Facility was amended, providing for an additional term loan in an aggregate principal amount equal to $45,000,000. The proceeds were used to fund the acquisition of certain assets of RE/MAX of Texas. See Note 5, Acquisitions and Dispositions, for additional disclosures regarding this acquisition. On July 31, 2013, the Company entered into a new credit agreement with several lenders and administered by a bank, referred to herein as the “2013 Senior Secured Credit Facility.” In connection therewith, proceeds received were used to re-pay existing indebtedness pursuant to the 2010 Senior Secured Credit Facility. The 2013 Senior Secured Credit Facility consists of a $230,000,000 term loan facility and a $10,000,000 revolving loan facility. The proceeds provided by the term loan facility were used to refinance and repay existing indebtedness and for working capital, capital expenditures and general corporate purposes. Interest rates with respect to the term loan facility and revolving loan facility are based, at the Company’s option, on (a) adjusted London Interbank Offered Rate (“LIBOR”), provided that LIBOR shall be no less than 1% plus a maximum applicable margin of 3% or (b) Alternative Base Rate (“ABR”), provided that ABR shall be no less than 2%, which is equal to the greater of (1) JPMorgan Chase Bank, N.A.’s prime rate; (2) the Federal Funds Effective Rate plus 0.5% or (3) calculated Eurodollar Rate plus 1%, plus a maximum applicable margin of 2%. The applicable margin is subject to quarterly adjustments beginning in the first quarter of 2014 based on the Company’s total leverage ratio as defined in the 2013 Senior Secured Credit Facility. The 2010 Senior Secured Credit Facility was, and the 2013 Senior Secured Credit Facility is structured as a loan syndication, whereby several lenders individually loaned specific amounts to the Company and the Company is obligated to repay each individual lender. Therefore, the Company evaluated if the terms of amounts owed to each lender under the 2010 Senior Secured Credit Facility were substantially different than the amounts owed to each lender under the 2013 Senior Secured Credit Facility. For amounts owed to lenders with terms that were substantially different than the 2013 Senior Secured Credit Facility or for lenders that did not participate in the 2013 Senior Secured Credit Facility, the Company accounted for the repayment transaction as early extinguishments of debt and recorded a loss of $1,664,000 during the year ended December 31, 2013 related to unamortized debt discount and issuance costs. For amounts owed to lenders with terms that were not substantially different, the Company accounted for the repayment transaction as a modification. In connection with the 2013 Senior Secured Credit Facility, the Company incurred costs of $3,327,000, of which $1,345,000 was recorded in “Debt issuance costs, net” in the accompanying Consolidated Balance Sheets and are being amortized to interest expense over the remaining term of the 2013 Senior Secured Credit Facility and the remaining $1,982,000 was expensed as incurred. The Company is required to make principal payments out of excess cash flow, as defined in the 2013 Senior Secured Credit Facility, as well as from the proceeds of certain asset sales, proceeds from the issuance of indebtedness and from insurance recoveries. The Company made an excess cash flow prepayment of $14,627,000 during the year ended December 31, 2014. As of December 31, 2014, the Company expects to make an estimated mandatory principal excess cash flow prepayment of $7,308,000 pursuant to the terms of the 2013 Senior Secured Credit Facility within the next 12 month period. Mandatory principal payments of $538,000 are due quarterly until the facility matures on July 31, 2020 and will be reduced pro rata by the amount of any excess cash flow principal payments made. During the year ended December 31, 2013 and 2012, the Company made mandatory principal excess cash flow prepayments of $8,000,000 and $6,123,500, respectively, in accordance with the terms of the 2010 Senior Secured Credit Facility. The Company accounted for the mandatory principal excess cash flow prepayments as early extinguishments of debt and recorded a loss during the years ended December 31, 2014, 2013 and 2012 of $178,000, $134,000 and $136,000, respectively, related to unamortized debt discount and issuance costs. The Company may make optional prepayments on the term loan facility at any time; however, no such optional prepayments were made during the years ended December 31, 2014 or 2013. The estimated fair value of the Company’s debt as of December 31, 2014 and 2013 represents the amount that would be paid to transfer or redeem the debt in an orderly transaction between market participants at that date and maximizes the use of observable inputs. The fair value of the Company’s debt was estimated using a market approach based on the amount at the measurement date that the Company would pay to enter into the identical liability, since quoted prices for the Company’s debt instruments are not available. As a result, the Company has classified the fair value of its 2013 Senior Secured Credit Facility as Level 2 of the fair value hierarchy. The carrying amounts of the 2013 Senior Secured Credit Facility are included in the accompanying Consolidated Balance Sheets in “Current portion of debt” and “Debt, net of current portion.” The carrying value of the 2013 Senior Secured Credit Facility was $211,673,000 and $228,404,000 as of December 31, 2014 and 2013, respectively. The fair value of the 2013 Senior Secured Credit Facility was $208,853,000 and $229,422,000 as of December 31, 2014 and 2013, respectively. The 2013 Senior Secured Credit Facility requires compliance with certain operational and financial covenants to the extent the Company has an outstanding balance on its revolving loan facility at the end of each quarter. The Company did not have an outstanding balance on the revolving loan facility as of December 31, 2014 and as such, no covenants were in effect. 98 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements The Company had no borrowings drawn on the revolving loan facility during the years ended December 31, 2014 and 2013. The Company pays a quarterly commitment fee equal to 0.5% on the average daily amount of the unused portion of the revolving loan facility. Subsequent Events On March 11, 2015, the 2013 Senior Secured Credit Facility was amended, providing for an increase to the maximum applicable margin for both LIBOR and ABR loans by 0.25%, and a modification of certain liquidity covenants in order to increase the amounts the Company may distribute in the form of dividends to its non-controlling unitholders and stockholders of its Class A common stock. 10. Income Taxes Income before the provision for income taxes as shown in the accompanying Consolidated Statements of Income is as follows (in thousands): Domestic ............................................................................................... $ Foreign .................................................................................................. Total ................................................................................................ $ 40,103 $ 13,824 53,927 $ 23,729 $ 7,367 31,096 $ 29,964 5,498 35,462 Year Ended December 31, 2014 2013 2012 Components of the provision for income taxes consist of the following (in thousands): Year Ended December 31, 2014 2013 2012 Current Federal ............................................................................................. $ Foreign ............................................................................................ State and local ................................................................................. Total current expense ................................................................. Deferred expense Federal ............................................................................................. Foreign ............................................................................................ State and local ................................................................................. Total deferred expense ............................................................... Provision for income tax expense ...................................................... $ 4,304 $ 3,383 396 8,083 1,741 (5) 129 1,865 9,948 $ 348 $ 2,068 26 2,442 366 9 27 402 2,844 $ — 2,053 — 2,053 — 85 — 85 2,138 Prior to October 7, 2013, the Company had not been subject to U.S. federal income taxes as RMCO is organized as a limited liability company; however, RMCO was, and continues to be, subject to certain other foreign, state and local taxes. As a result of the Reorganization Transactions and IPO, the portion of RMCO’s income attributable to RE/MAX Holdings is now subject to U.S. federal, state, local and foreign income taxes and is taxed at the prevailing corporate tax rates. The provision for income taxes is comprised of a provision for income taxes attributable to RE/MAX Holdings and to entities other than RE/MAX Holdings. The provision for income taxes attributable to RE/MAX Holdings includes all U.S. federal and state income taxes and RE/MAX Holdings’ approximate 40% share of taxes imposed directly on RE/MAX, LLC related to tax liabilities in certain foreign jurisdictions. The provision for income taxes attributable to entities other than RE/MAX Holdings represents taxes imposed directly on RE/MAX, LLC that are allocated to the non-controlling interest. 99 A reconciliation of the U.S. statutory income tax rate to the Company’s effective tax rate is as follows: RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements U.S. statutory tax rate............................................................................ Increase due to state and local taxes, net of federal benefit .................. Effect of permanent differences ............................................................ Income attributable to non-controlling interests ................................... Effective tax rate ........................................................................ 35.0% 2.6% 0.6% -19.8% 18.4% 34.0 % 2.6 % 1.2 % -28.7 % 9.1 % 34.0% 2.5% 0.0% -30.5% 6.0% Year Ended December 31, 2014 2013 2012 The Company’s effective tax rate includes a rate benefit attributable to the fact that the Company’s subsidiaries operate as a series of limited liability companies which are not themselves subject to federal income tax. Accordingly, the portion of the Company’s subsidiaries earnings attributable to the non-controlling interest are subject to tax when reported as a component of the non-controlling interests’ taxable income. Net income taxes receivable (payable) were $576,000 and ($448,000) at December 31, 2014 and 2013, respectively. Deferred income taxes are provided for the effects of temporary differences between the tax basis of an asset or liability and its reported amount in the accompanying Consolidated Balance Sheets. These temporary differences result in taxable or deductible amounts in future years. Details of the Company’s deferred tax assets and liabilities are summarized as follows (in thousands): Current deferred tax assets Compensation and benefits ................................................................... $ Allowance for doubtful accounts .......................................................... Deferred revenue ................................................................................... Other ..................................................................................................... Total current deferred tax assets* .................................................... Long-term deferred tax assets Goodwill, other intangibles and other assets and liabilities .................. Rent liabilities ....................................................................................... Imputed interest deduction pursuant to tax receivable agreements ....... Other ..................................................................................................... Total long-term deferred tax assets ................................................. Long-term deferred tax liabilities Property and equipment and other long-lived assets ............................. Investments in equity method investees ................................................ Total long-term deferred tax liabilities ............................................ Net long-term deferred tax assets .................................................... Total deferred tax assets and liabilities .................................................. $ As of December 31, 2014 2013 372 $ 489 171 338 1,370 59,124 1,337 6,356 636 67,453 (367 ) (373 ) (740 ) 66,713 68,083 $ 557 456 239 151 1,403 66,494 1,301 — 516 68,311 (377) (338) (715) 67,596 68,999 * Current deferred tax assets are included in “Other current assets” in the accompanying Consolidated Balance Sheets. In the fourth quarter of 2014, the Company corrected immaterial errors in its income tax accounts related to the increase in tax basis of certain intangible and tangible net assets resulting from RE/MAX Holdings’ initial investment in RMCO on October 7, 2013. As a result of these adjustments and other matters related to the application of detailed provisions of the TRAs, the Company recorded a net increase to its net deferred tax asset of $917,000 and an increase in the “Payable pursuant to tax receivable agreements, net of current portion” of $436,000 in the accompanying Consolidated Balance Sheets with a corresponding adjustment to “Additional paid-in capital” in the accompanying Consolidated Balance Sheets and Consolidated Statements of Redeemable Preferred Units and Stockholders’ Equity/Members’ Deficit. 100 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements Net deferred tax assets are also recorded related to differences between the financial reporting basis and the tax basis of RE/MAX Holdings’ proportionate share of the net assets of RMCO. Based on the Company’s historical taxable income and its expected future earnings, management evaluates the uncertainty associated with booking tax benefits and determined that the deferred tax assets are more likely than not to be realized, including evaluation of deferred tax liabilities and the expectation of future taxable income. The Company does not believe it has any significant uncertain tax positions. Accordingly, the Company did not record any adjustments or recognize interest expense for uncertain tax positions for the years ended December 31, 2014, 2013 and 2012. In the future, if uncertain tax positions arise, interest and penalties will be accrued and included in the “Provision for income taxes” in the accompanying Consolidated Statements of Income. The Company and its subsidiaries file, or will file, income tax returns in the U.S. federal jurisdiction and various states and foreign jurisdictions. RE/MAX Holdings will file its 2014 income tax return by September 15, 2015. RE/MAX Holdings filed its initial income tax return for the period from October 7, 2013 through December 31, 2013 on September 12, 2014. RMCO is not subject to federal income taxes as it is a flow-through entity. With respect to state and local jurisdictions and countries outside of the U.S., the Company and its subsidiaries are typically subject to examination for three to four years after the income tax returns have been filed. 11. Capital Structure RE/MAX Holdings Capital Structure Subsequent to the Reorganization Transactions and IPO as described in Note 1, Business and Organization, RE/MAX Holdings has two classes of common stock, Class A common stock and Class B common stock, which are described as follows: Class A common stock Holders of shares of Class A common stock are entitled to one vote for each share held of record on all matters submitted to a vote of stockholders. Additionally, holders of shares of Class A common stock are entitled to receive dividends when and if declared by the Board of Directors, subject to any statutory or contractual restrictions on the payment of dividends and to any restrictions on the payment of dividends imposed by the terms of any outstanding preferred stock. Upon dissolution, liquidation or the sale of all or substantially all of the Company’s assets, after payment in full of all amounts required to be paid to creditors and to the holders of preferred stock having liquidation preferences, if any, the holders of shares of Class A common stock will be entitled to receive the Company’s remaining assets available for distribution on pro rata basis. Holders of shares of Class A common stock do not have preemptive, subscription, redemption or conversion rights. Class B common stock Holders of Class B common stock are entitled to two votes for each Common Unit in RMCO held by the holder, without regard to the number of shares of Class B common stock held. Accordingly, Common Unitholders of RMCO collectively have a number of votes in RE/MAX Holdings that is equal to two times the aggregate number of Common Units that they hold. The voting rights of the Class B common stock will be reduced to one times the aggregate number of RMCO Common Units held after any of the following events: (i) October 7, 2018; (ii) the death of the Company’s Chief Executive Officer, Chairman and Co- Founder David Liniger; or (iii) at such time as RIHI’s ownership of RMCO Common Units falls below 30%. Additionally, if any Common Units of RMCO are validly transferred in accordance with the terms of the New RMCO, LLC Agreement, the voting rights of the corresponding shares of Class B common stock transferred will also be reduced to one times the aggregate number of RMCO Common Units held by such transferee, unless the transferee is David Liniger. Holders of shares of Class A common stock and Class B common stock vote together as a single class on all matters presented to the Company’s stockholders for their vote or approval, except as otherwise required by applicable law. Holders of Class B common stock do not have any right to receive dividends or to receive a distribution upon a dissolution or liquidation or the sale of all or substantially all of the Company’s assets. Additionally, holders of shares of Class B common stock do not have preemptive, subscription, redemption or conversion rights. 101 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements RMCO Capital Structure The capital structure discussed below is reflective of RMCO’s structure as it existed at October 7, 2013, immediately prior to the Reorganization Transactions and as impacted by the Reorganization Transactions and the use of proceeds from the IPO. General During April 2010, RIHI transferred all of its ownership interests to RMCO in exchange for 847,500 Class B common units and 37,500 Class A preferred units. On April 16, 2010, RMCO issued 112,500 redeemable preferred units (“Class A preferred units”) to Weston Presidio for proceeds of $30,000,000 and sold 37,500 preferred units to Weston Presidio for proceeds of $10,000,000. Redeemable Preferred Units Prior to the Reorganization Transactions, RMCO’s Class A preferred units had an initial optional redemption date of April 16, 2014. The total number of authorized Class A preferred units was 150,000 and all authorized Class A preferred units were issued and outstanding with no par value. As the holder of the outstanding Class A preferred units, Weston Presidio had voting rights and was entitled to receive a cumulative preferential yield of 10% per annum. As described in Note 1, Business and Organization, in connection with the IPO, the Class A preferred units were converted into (i) a new preferred membership interest that reflected Weston Presidio’s liquidation preference and (ii) a common interest that reflected Weston Presidio’s pro-rata share of the residual equity value of RMCO. On October 7, 2013, RMCO used the proceeds it received from RE/MAX Holdings to pay Weston Presidio a $49,850,000 liquidity preference associated with its preferred membership interest and to fully redeem all 3,750,000 Common Units held by Weston Presidio at a price per Common Unit equal to the public offering price per share of RE/MAX Holdings’ Class A common stock, less underwriting discounts, totaling $76,931,250. Common Units Prior to the Reorganization Transactions, the total number of authorized RMCO Class B common units was 900,000 of which 52,500 were reserved for issuance under a unit option plan. As of October 7, 2013, the Company had granted options to purchase 31,500 Class B common units under its 2011 Unit Option Plan to certain employees of one of its wholly owned subsidiaries. See Note 12, Equity-Based Compensation, for further disclosure regarding the unit options granted by the Company during 2012. The remaining 847,500 authorized Class B common units were issued and outstanding with no par value and were held by RIHI. RIHI, in its capacity as a holder of Class B common units, had voting rights, was entitled to receive distributions subject to certain limitations as defined by the Old RMCO, LLC Agreement, and, upon liquidation or dissolution, was entitled to receive assets available for distribution. There were no mandatory redemption or sinking fund provisions with respect to such Class B common units. The Class B common units were subordinate to the Class A preferred units, to the extent of the preference associated with such Class A preferred units, with respect to distributions and rights upon liquidation, winding up and dissolution of the Company. In connection with the Reorganization Transactions, all outstanding RMCO Class B common units were exchanged for newly issued Common Units of RMCO. Additionally, RMCO effectuated a 25 for 1 split of the then existing number of outstanding newly issued Common Units of RMCO so that one Common Unit could be acquired with the net proceeds received in the IPO from the sale of one share of RE/MAX Holdings’ Class A common stock, after the deduction of underwriting discounts and commissions. Previously outstanding and unexercised options to acquire Class B common units of RMCO were then substituted for 787,500 options to acquire shares of RE/MAX Holdings’ Class A common stock. On October 7, 2013, RMCO used the proceeds it received from RE/MAX Holdings to redeem 3,452,900 Common Units from RIHI at a price per Common Unit equal to the public offering price per share of RE/MAX Holdings’ Class A common stock, less underwriting discounts, totaling $70,836,244. Each Common Unit of RMCO can be redeemed for, at RE/MAX Holdings’ option, newly issued shares of RE/MAX Holdings’ Class A common stock on a one-for-one basis or for a cash payment equal to the market price of one share of RE/MAX Holdings’ Class A common stock. Accumulated Other Comprehensive Income Accumulated other comprehensive income includes all changes in equity during a period that have yet to be recognized in income, except those resulting from transactions with stockholders and is comprised of foreign currency translation adjustments. The assets and liabilities of the Company’s consolidated foreign subsidiaries whose functional currency is not the U.S. dollar are translated using the appropriate exchange rate as of the end of the year. Foreign currency translation adjustments represent unrealized gains and losses on assets and liabilities arising from the difference in the foreign country currency compared to the U.S. dollar. These gains and losses are accumulated in Comprehensive Income. When a foreign subsidiary is substantially liquidated, the cumulative translation gain or loss is removed from “Accumulated other comprehensive income” and is recognized as a component of the gain or loss on the sale of the subsidiary. 102 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements 12. Equity-Based Compensation On September 30, 2013, the Company’s Board of Directors adopted the RE/MAX Holdings, Inc. 2013 Omnibus Incentive Plan (the “2013 Incentive Plan”). The 2013 Incentive Plan became effective on September 30, 2013 and provides for the grant of incentive stock options to the Company’s employees, and for the grant of shares of the RE/MAX Holdings Class A common stock, non- qualified stock options, stock appreciation rights, restricted stock, restricted stock units, dividend equivalent rights, cash-based awards and any combination thereof to employees, directors and consultants of RE/MAX Holdings and RMCO. RE/MAX Holdings Restricted Stock Units On October 7, 2013 RE/MAX Holdings granted 107,971 restricted stock units with a weighted average grant-date fair value of $18.96, which reflects a discount for the lack of marketability of the restricted stock units, to certain employees in connection with the IPO that vested upon grant. The underlying shares were issued on May 20, 2014, of which 30,519 shares were withheld and cancelled to cover the Company’s minimum statutory tax withholding obligation. The estimated value of the withheld shares was $818,000. Concurrently, 30,519 common units in RMCO owned by RE/MAX Holdings were cancelled. The related corporate income tax benefit realized upon the issuance of the underlying shares was approximately $125,000 and was recorded in “Additional paid-in capital” in the accompanying Consolidated Balance Sheets and Consolidated Statements of Redeemable Preferred Units and Stockholders’ Equity/Members’ Deficit. Non-cash compensation expense of $2,047,000 associated with these restricted stock units was recognized during the year ended December 31, 2013. The total associated tax benefit was $345,000 and was recorded in “Deferred tax assets, net” in the accompanying Consolidated Balance Sheets during 2013. In addition, on October 7, 2013, RE/MAX Holdings granted 115,699 restricted stock units at a value of $22.00 per unit to certain employees, which vest over a three-year period beginning on December 1, 2014 and 18,184 restricted stock units at a value of $22.00 per unit to its directors, which vested on December 1, 2014. The grant-date fair value of $22.00 per unit equaled the public offering price of RE/MAX Holdings’ Class A common stock. During the years ended December 31, 2014 and 2013, the Company recognized equity-based compensation expense of $2,002,000 and $247,000, respectively, associated with these restricted stock units. As of December 31, 2014, $858,000 of total unrecognized compensation cost, net of assumed forfeitures, related to non-vested restricted stock units is expected to be recognized over a weighted-average period of 1.9 years. The total recorded tax benefit related to the restricted stock units granted by RE/MAX Holdings was $92,000 for the year ended December 31, 2014 and was recorded in “Additional paid-in capital” in the accompanying Consolidated Balance Sheets and Consolidated Statements of Redeemable Preferred Units and Stockholders’ Equity/Members’ Deficit. The following table summarizes the Company’s activity for restricted stock units for the year ended December 31, 2014: Restricted Stock Units Balance at January 1, 2014 ........................................................................... Granted ................................................................................................. Forfeited ................................................................................................ Delivered and exchanged for shares of Class A common stock (a) ...... Cancelled (b) ......................................................................................... Balance at December 31, 2014 ...................................................................... 241,854 — (9,550 ) (133,041 ) (58,791 ) 40,472 Vested .............................................................................................................. Unvested .......................................................................................................... — 40,472 (a) In addition to the delivery of vested restricted units as discussed above, in connection with the retirement of the Company’s former Chief Executive Officer on December 31, 2014 as described in Note 13, Leadership Changes and Restructuring Activities, the vesting of 30,304 previously unvested restricted stock units was accelerated and such restricted stock units became fully vested on December 31, 2014. As such, incremental equity-based compensation expense of $1,007,000 was recognized during the year ended December 31, 2014. (b) During the year ended December 31, 2014, 83,861 restricted stock units vested, of which 28,272 shares were withheld and cancelled with an estimated value of $963,000 to cover the Company’s minimum statutory tax withholding obligation, excluding the 30,519 shares withheld on May 20, 2014. At December 31, 2014, there were 1,707,419 additional shares available for the Company to grant under the 2013 Incentive Plan. 103 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements RMCO Common Unit Options During 2012, RMCO adopted an equity-based compensation plan (the “Plan”) pursuant to which RMCO’s Board of Managers granted 31,500 RMCO Class B common unit options to certain employees. On October 1, 2013 and in connection with the IPO and the Reorganization Transactions, the aforementioned Class B common unit options were split 25 for 1 and then substituted for 787,500 options to acquire shares of RE/MAX Holdings’ Class A common stock. The options outstanding and exercisable as of December 31, 2013 to purchase shares of RE/MAX Holdings’ Class A common stock were fully vested, have an exercise price of $3.60 and a remaining contractual term of 8.9 years. No incremental compensation cost was recognized because the fair value of the RMCO Class B common unit options exchanged was equal to the fair value of RE/MAX Holdings’ Class A common stock options received. The grant-date fair value of each Class B common unit option was estimated using the Black-Scholes-Merton option pricing model. At the grant date, RMCO did not have sufficient historical exercise data to provide a reasonable basis upon which to estimate expected term of the common unit options. As such, the “simplified” method as outlined in the Securities and Exchange Commission’s Staff Accounting Bulletin No. 110 was used to derive the expected term. As the grant date was prior to the IPO, expected volatility was estimated based on the average historical volatility of similar entities with publicly traded shares. The risk-free rate for the expected term of the option was based on the U.S. Treasury yield curve at the date of grant. Valuation assumptions: Expected dividend yield ....................................................................... Expected volatility ............................................................................... Expected term (years) .......................................................................... Risk-free interest rate ........................................................................... 0.0 % 78.0 % 5.1 0.75 % 2012 A portion of the Class B common unit options granted in 2012 vested on the grant date, and the remaining options vested on June 15, 2013. Compensation expense of $701,000 and $1,089,000 was recognized during the years ended December 31, 2013 and 2012, respectively. The weighted average grant-date fair value of the Class B common unit options was $56.83. The total fair value of the Class B common unit options that vested during the years ended December 31, 2013 and 2012 was approximately $895,000 and $895,000, respectively. As of December 31, 2014, there was no unrecognized compensation cost related to Class B common unit options granted under the Plan. Additionally, in connection with the retirement of the Company’s former Chief Executive Officer and pursuant to the terms of the Separation Agreement, the remaining contractual term of the RE/MAX Holdings’ Class A common stock options outstanding was reduced to two years as of December 31, 2014. No related incremental compensation cost was recognized. The following table summarizes the Company’s stock option activity for the year ended December 31, 2014 (aggregate intrinsic value in thousands): Weighted- average exercise price Options Weighted- average remaining contractual term (in years) Aggregate intrinsic value Balance at January 1, 2014 .............................................................. Granted .................................................................................... Exercised ................................................................................. Forfeited .................................................................................. Expired .................................................................................... Balance at December 31, 2014 ......................................................... Exercisable at December 31, 2014 ................................................... 787,500 — (135,000) $ — — 652,500 652,500 3.60 3.7 $ 3.7 $ 19,999 19,999 The Company received $486,000 in cash proceeds related to the exercise of stock options for the year ended December 31, 2014. Upon the exercise of stock options, shares of Class A common stock are issued from authorized common shares. The Company recorded a corporate income tax benefit relating to the options exercised during the year ended December 31, 2014 of $519,000 in “Additional paid-in capital” in the accompanying Consolidated Balance Sheets and Consolidated Statements of Redeemable Preferred Units and Stockholders’ Equity/Members’ Equity. 104 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements 13. Leadership Changes and Restructuring Activities The Company’s former Chief Executive Officer retired on December 31, 2014 and pursuant to the terms of the Separation and Release of Claims Agreement (the “Separation Agreement”), the Company is required to provide severance and other related benefits over the next 36 month period. The Company recorded a liability, measured at its estimated fair value, for payments that will be made under the Separation Agreement, with a corresponding charge to “Selling, general and administrative expenses” in the accompanying Consolidated Statements of Income. The Company expects to incur a total cost of $3,581,000, including $1,007,000 of equity-based compensation expense. Of this amount, $3,545,000 was recorded during the year ended December 31, 2014. In addition, management of the Company approved and implemented a restructuring plan during the fourth quarter of 2014 designed to improve operating efficiencies, which reduced the Company’s overall headcount at its corporate headquarters (the “Restructuring Plan”). In connection with the Restructuring Plan, the Company incurred $1,303,000 of expenses related to severance and outplacement services provided to certain former employees of the Company. These expenses are included in “Selling, general and administrative expenses” in the accompanying Consolidated Statements of Income. As of December 31, 2014, the Company does not expect to incur additional costs associated with the Restructuring Plan. The following table presents a rollforward of the estimated fair value liability established for the aforementioned severance and other related costs, which are entirely attributable to the Company’s Real Estate Franchise Services reportable segment, from January 1, 2014 to December 31, 2014 (in thousands): Balance, January 1, 2014 ................................................................................ $ Expenses ........................................................................................................... Cash payments .................................................................................................. Non-cash adjustment (a) ................................................................................... Balance, December 31, 2014 (b)..................................................................... $ — 4,848 (1,433 ) (1,007 ) 2,408 (a) Non-cash adjustment represents the non-cash equity-based compensation expense recorded during the year ended December 31, 2014 for the accelerated vesting of certain restricted stock units on December 31, 2014 pursuant to the terms of the separation agreement with the Company’s former Chief Executive Officer as discussed in Note 12, Equity-Based Compensation. (b) As of December 31, 2014, the short-term portion of the liability was $920,000 and included in “Accrued liabilities” and the long-term portion of the liability was $1,488,000 and included in “Other liabilities, net of current portion” in the accompanying Consolidated Balance Sheets. 14. Commitments and Contingencies Commitments The Company leases offices and equipment under noncancelable operating leases, subject to certain provisions for renewal options and escalation clauses. Future minimum payments (including those allocated to an affiliate) under these leases and commitments, net of payments under sublease agreements, are as follows (in thousands): Rent payments Sublease receipts Total cash outflows Year ending December 31: 2015 ....................................................................................... $ 2016 ....................................................................................... 2017 ....................................................................................... 2018 ....................................................................................... 2019 ....................................................................................... Thereafter ............................................................................... $ 11,083 $ 10,268 9,452 8,771 8,499 76,728 124,801 $ (1,040 ) $ (1,020 ) (915 ) (894 ) (527 ) (119 ) (4,515 ) $ 10,043 9,248 8,537 7,877 7,972 76,609 120,286 Minimum rent payments under noncancelable operating leases are recognized on a straight-line basis over the terms of the leases. Rent expense, excluding amounts related to gain or loss on sublease, was $12,362,000, $12,686,000 and $12,268,000 for the years ended December 31, 2014, 2013 and 2012, respectively, net of amounts recorded under sublease agreements of $1,126,000, $674,000 $773,000 for the years ended December 31, 2014, 2013 and 2012, respectively. 105 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements In April 2010, the Company entered into an 18 year lease for its corporate headquarters office building (the “Master Lease”). The Company may, at its option, extend the Master Lease for two renewal periods of 10 years. Under the terms of the Master Lease, the Company pays an annual base rent, which escalates 3% each year, including the first optional renewal period. The first year of the second optional renewal period is at a fair market rental value, and the rent escalates 3% each year until expiration. The Company pays for operating expenses in connection with the ownership, maintenance, operation, upkeep and repair of the leased space. The Company may assign or sublet an interest in the Master Lease only with the approval of the landlord. Upon entering into the Master Lease, the Company became the primary lessee for all facilities located on the headquarter property and issued subleases to two retail tenants already established on the property. The subleases range from 4,000 square feet to 10,500 square feet, have initial lease terms ranging from 5 to 10 years and renewal options ranging from two 5-year renewal options to nine 5-year renewal options. Anticipated revenue from these subleases exceeds the expected costs that will be incurred by the Company. During March 2011, the Company entered into a sublease agreement with an unrelated third party to lease up to 20,000 square feet of the office space under its Master Lease. The estimated costs the Company expected to incur related to the subleased space exceeded the anticipated revenues the Company expected to receive under the sublease agreement and as such, the Company recorded a liability with a related loss on the sublease. In November 2012, the sublease was terminated prior to its expiration date. As a result, the Company commenced efforts to market the office space for sublease with a new tenant. On November 15, 2013, a sublease agreement was entered into with a new tenant with a sublease term of five years to lease up to 20,000 square feet of office space under its Master Lease. As such, the Company recorded an adjustment to the existing liability and recorded a loss related to the subleased office space of $1,179,000 to “Selling, general and administrative expenses” in the accompanying Consolidated Statements of Income during the year ended December 31, 2013. The aforementioned loss and associated liability was attributable to the Company’s Real Estate Franchise Services reportable segment. As of December 31, 2014 and 2013, the short-term portion of the liability was approximately $346,000 and $453,000, respectively, and is included in “Accrued liabilities” in the accompanying Consolidated Balance Sheets. As of December 31, 2014 and 2013, the long-term portion of the liability was approximately $1,148,000 and $1,494,000, respectively, and is included in “Other liabilities, net of current portion” in the accompanying Consolidated Balance Sheets. Litigation The Company is subject to litigation claims arising in the ordinary course of business. The Company believes that it has adequately accrued for legal matters as appropriate. The Company records litigation accruals for legal matters which are both probable and estimable and for related legal costs as incurred. In connection with the Company’s acquisition of the net assets of HBN on October 7, 2013 (as described in Note 5, Acquisitions and Dispositions), several shareholders of HBN dissented from the transaction alleging the Company purchased the net assets of HBN below fair value and demanded payment for their shares in excess of consideration paid. Pursuant to the dissenters’ rights statute in the State of Colorado, on February 11, 2014, HBN petitioned the District Court of Denver County, Colorado to determine the fair value of HBN. Discovery is ongoing and a trial date is currently scheduled for April 2015. Based on both the plaintiff’s and the defendants’ expert valuation reports produced to date, the Company believes that the potential impact to its financial position and results of operations could range from $26,000 to approximately $2,656,000. The Company has determined that no amount within this range is a better estimate than any other amount. Accordingly, the Company currently recorded an accrual of $26,000 in the accompanying Consolidated Balance Sheets. HBN intends to vigorously defend its position that the consideration paid for the net assets of HBN was the fair value. Except for the ongoing litigation concerning the acquisition of the net assets of HBN, management of the Company believes other such litigation matters involving a reasonably possible chance of loss will not, individually or in the aggregate, result in a material adverse effect on the Company's financial condition, results of operations and cash flows. Other Contingencies The Company maintains a self-insurance program for health benefits. As of December 31, 2014 and 2013, the Company recorded a liability of $285,000 and $195,000, respectively, related to this program. 15. Guarantees In May 2014, the Company entered into a guarantee of the full and prompt payment and performance when due of all obligations due to a financial institution under a commercial line-of-credit agreement and note entered into by the Company’s equity-method investee, a residential mortgage operation in which the Company has a 50% interest. The term of the line-of-credit agreement is twelve months and the total amount of advances requested and unpaid principal balance cannot exceed $15,000,000. The line of credit bears interest at 0.5% over the financial institution’s base rate with a floor of 3.75%. The Company had entered into a similar guarantee during 106 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements May 2013, which expired as of May 2014. The outstanding balance on the line of credit was approximately $4,548,000 and $4,256,000 as of December 31, 2014 and 2013, respectively. The Company did not incur any payments under this guarantee during the year ended December 31, 2014, or in any prior periods, and does not anticipate that it will incur any payments through the duration of the guarantee. 16. Defined-Contribution Savings Plan The Company sponsors an employee retirement plan (the “401(k) Plan”) that provides certain eligible employees of the Company an opportunity to accumulate funds for retirement. The Company provides matching contributions on a discretionary basis. During the years ended December 31, 2014, 2013 and 2012, the Company expensed $990,000, $926,000 and $462,000, respectively, for matching contributions to the 401(k) Plan. 17. Related-Party Transactions The Company’s real estate brokerage operations pay advertising fees to regional and international advertising funds, which promote the RE/MAX brand. These advertising funds are companies owned by a majority stockholder of RIHI and the Company’s current Chief Executive Officer as trustee for RE/MAX agents, who does not receive any compensation from these corporations, as all funds received by the corporations are required to be spent on advertising for the respective regions. During the years ended December 31, 2014, 2013 and 2012, the Company’s real estate brokerage operations paid $1,152,000, $1,148,000 and $1,153,000, respectively, to these advertising funds. These payments are included in “Selling, operating and administrative expenses” in the accompanying Consolidated Statements of Income. Prior to October 7, 2013, the Company’s real estate brokerage operations in the Washington, DC area paid regional continuing franchise fees, broker fees and franchise sales revenue, as do all other RE/MAX franchisees in the Central Atlantic region, to Tails. Several of the Company’s officers and stockholders of RIHI were also stockholders and officers of Tails, and as such, prior to October 7, 2013, Tails was a related party to the Company. As described in Note 5, Acquisitions and Dispositions a portion of the proceeds raised during the IPO was used to purchase certain assets of Tails. For the period from January 1, 2013 to October 7, 2013, the real estate brokerage operations expensed $244,000 in fees to Tails. During the year ended December 31, 2012, the real estate brokerage operations expensed $267,000 in fees to Tails. These payments are included in “Selling, operating and administrative expenses” in the accompanying Consolidated Statements of Income. In addition, the Company’s owned real estate brokerage operations in the Washington, DC area recorded a corresponding payable to Tails and its affiliated regional advertising fund. As of December 31, 2014 and 2013, the amount of the payable was $1,031,000 and $945,000 , respectively, and is included in “Accounts payable to affiliates” in the accompanying Consolidated Balance Sheets. The Company receives continuing franchise fees, broker fees, franchise sales and other franchise revenue from regional franchisors. Several of the Company’s officers and stockholders of RIHI were also stockholders and officers of two of these regional franchisors, HBN and Tails. The business assets of HBN and Tails were acquired by RE/MAX Holdings on October 7, 2013 as described in Note 5, Acquisitions and Dispositions. For the period from January 1, 2013 to October 7, 2013, the Company received $2,648,000 in revenue from these entities. During the year ended December 31, 2012, the Company received $3,364,000 in revenue from these entities. These amounts are included in continuing franchise fees, broker fees and franchise sales and other franchise revenue in the accompanying Consolidated Statements of Income. Prior to 2013, the Company paid an annual sponsorship fee to Sanctuary, Inc., a private golf course owned by majority stockholders of RIHI, including the Company’s current Chief Executive Officer. The Company was named as the presenting sponsor of all charity golf tournaments held at Sanctuary, Inc. Further, the majority stockholders make the golf course available to the Company for business purposes. During the years ended December 31, 2014 and 2013, the Company used the golf course for business purposes at no charge. During the year ended December 31, 2012, the Company paid $709,000 in sponsorship fees and green fees to Sanctuary, Inc. These payments are included in “Selling, operating and administrative expenses” in the accompanying Consolidated Statements of Income. The Company provides services to certain affiliated entities such as accounting, legal, marketing, technology, human resources and public relations as well as allows these companies to share its leased office space. During the years ended December 31, 2014, 2013 and 2012, the total amounts allocated for services rendered and rent for office space provided on behalf of affiliated entities were $2,186,000, $3,064,000 and $3,354,000, respectively. In these cases, the Company bills affiliated companies for their actual or pro rata share of such expenses. Such amounts are generally paid within 30 days and no such amounts were outstanding at December 31, 2014 and 2013. In addition, affiliated regional franchisors have current outstanding continuing franchise fees, broker fees and franchise sales revenue amounts due to the Company. Such amounts are included in “Accounts receivable from affiliates” and “Accounts payable to affiliates” in the accompanying Consolidated Balance Sheets and comprise the balances from the following entities (in thousands): 107 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements Accounts receivable from affiliates: RE/MAX of Texas Advertising Fund ....................................... $ International Advertising Fund ................................................. Other ......................................................................................... Total accounts receivable from affiliates......................... Accounts payable to affiliates: Other ......................................................................................... Total accounts payable to affiliates.................................. Net accounts payable to affiliates ..................................... $ As of December 31, 2014 2013 246 $ — (15 ) 231 (1,114 ) (1,114 ) (883 ) $ (6) (10) 21 5 (1,017) (1,017) (1,012) In February 2013, RMCO engaged Perella Weinberg Partners L.P. (“Perella Weinberg”), a Financial Industry Regulatory Authority Member, to serve as its financial advisor in connection with the IPO. As of December 31, 2014, two members of the Company’s Board of Directors, who resigned on March 11, 2015, were partners at an affiliate of Perella Weinberg. The engagement of Perella Weinberg as a financial advisor was approved by the independent members of RMCO’s Board of Managers prior to the IPO. For services rendered during the year ended December 31, 2013, the Company paid Perella Weinberg $848,500. In addition, on October 7, 2013, the Company paid Perella Weinberg a completion fee of $632,500 when the IPO closed. No amounts were paid to Perella Weinberg during the year ended December 31, 2014. 18. Segment Information The Company has two reportable segments: Real Estate Franchise Services and Brokerages. Management evaluates the operating results of its reportable segments based upon revenue and adjusted earnings before interest expense, net, taxes, depreciation and amortization (“Adjusted EBITDA”). The Company’s presentation of Adjusted EBITDA may not be comparable to similar measures used by other companies. The accounting policies of the reportable segments are the same as those described in Note 2, Summary of Significant Accounting Policies. As a result of changes in management’s process to assess performance and allocate resources, the Company implemented a new segment structure beginning in the second quarter of 2014. The changes in the Company’s segment structure relate to certain corporate-wide professional services expenses, which were previously reflected in the Brokerage and Other reportable segment and, beginning in the second quarter of 2014, are being reflected in the Real Estate Franchise Services reportable segment. All prior segment information has been recast to reflect the Company’s new segment structure and current presentation. Adjusted EBITDA for the reportable segments excludes depreciation, amortization, interest expense, net, taxes and is then adjusted for certain other non-cash items and other non-recurring cash charges or other items. Adjusted EBITDA for the reportable segments is also a key factor that is used by the Company’s internal decision makers to (i) determine how to allocate resources to segments and (ii) evaluate the effectiveness of management for purposes of annual and other incentive compensation plans. The additional items that are adjusted to determine Adjusted EBITDA for the reportable segments include loss or gain on the sale or disposition of assets and sublease activity, loss on the early extinguishment of debt, non-recurring equity-based compensation, non-cash straight-line rent expense, salaries paid to David Liniger, the Company’s Chief Executive Officer, Chairman and Co-Founder, and Gail Liniger, the Company’s Vice Chair and Co-Founder, respectively, that the Company discontinued subsequent to the IPO, professional fees and certain non-recurring expenses incurred in connection with the IPO, acquisition transaction costs and non-recurring severance and other related charges incurred in connection with the Restructuring Plan designed to improve operating efficiencies at the Company’s corporate headquarters and the retirement of the Company’s former Chief Executive Officer on December 31, 2014. The Company’s Real Estate Franchise Services reportable segment comprises the operations of the Company’s owned and independent global franchising operations under the RE/MAX brand name and the Company’s corporate-wide professional services expenses. All of the Company’s brokerage offices in its Real Estate Franchise Services reportable segment are franchised. The Company’s Brokerages reportable segment includes the Company’s brokerage services business and the elimination of intersegment revenue and other consolidation entries. 108 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements The following tables present the results of the Company’s reportable segments for the years ended December 31, 2014, 2013 and 2012, respectively: Real Estate Franchise Services: Continuing franchise fees .................................................... $ Annual dues ........................................................................ Broker fees .......................................................................... Franchise sales and other franchise revenue ....................... Brokerage revenue .............................................................. Brokerages: Continuing franchise fees .................................................... Annual dues ........................................................................ Broker fees .......................................................................... Franchise sales and other franchise revenue ....................... Brokerage revenue .............................................................. Total segment reporting revenues .............................................. $ Revenue (a) Year Ended December 31, 2014 2013 2012 (in thousands) 74,199 $ 30,729 29,014 23,459 — 157,401 (1,493) (3) (329) (19) 15,427 13,583 170,984 $ 65,728 $ 29,527 25,078 23,577 — 143,910 (1,263 ) (3 ) (267 ) (3 ) 16,488 14,952 158,862 $ 57,599 28,913 19,797 22,636 — 128,945 (1,249) (4) (218) (7) 16,210 14,732 143,677 (a) Transactions between the Real Estate Franchise Services and the Brokerages reportable segments are eliminated in consolidation. Revenues for the Real Estate Franchise Services reportable segment include intercompany amounts paid from the Company’s Brokerage Services business of $1,844,000, $1,536,000 and $1,478,000 for the years ended December 31, 2014, 2013 and 2012, respectively. Such amounts are eliminated through the Brokerages reportable segment. Real Estate Franchise Services ...................................................... $ Brokerages ..................................................................................... Total segment reporting adjusted EBITDA ................................... $ Adjusted EBITDA Year Ended December 31, 2014 2013 2012 (in thousands) 83,227 $ 578 83,805 $ 75,490 $ 1,549 77,039 $ 65,191 1,553 66,744 109 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements A reconciliation of the Company’s Adjusted EBITDA for its reportable segments to the Company’s consolidated balances is as follows: Real Estate Franchise Services: Net income .......................................................................... $ Depreciation and amortization ............................................ Interest expense ................................................................... Interest income .................................................................... Provision for income taxes .................................................. EBITDA .............................................................................. (Gain) loss on sale or disposition of assets and sublease .... Loss on early extinguishment of debt ................................. Non-recurring equity-based compensation ......................... Non-cash straight-line rent expense .................................... Chairman executive compensation...................................... Acquisition integration costs ............................................... Public offering related expenses ......................................... Non-recurring severance and other related expenses .......... Adjusted EBITDA .............................................................. $ Brokerages: Net income .......................................................................... $ Depreciation and amortization ............................................ Interest expense ................................................................... Interest income .................................................................... Provision for income taxes .................................................. EBITDA .............................................................................. Loss (gain) on sale or disposition of assets and sublease .... Non-cash straight-line rent expense .................................... Adjusted EBITDA .............................................................. $ Consolidated: Net income .......................................................................... $ Depreciation and amortization ............................................ Interest expense ................................................................... Interest income .................................................................... Provision for income taxes .................................................. EBITDA .............................................................................. (Gain) loss on sale or disposition of assets and sublease .... Loss on early extinguishment of debt ................................. Non-recurring equity-based compensation ......................... Non-cash straight-line rent expense .................................... Chairman executive compensation...................................... Acquisition integration costs ............................................... Public offering related expenses ......................................... Non-recurring severance and other related expenses .......... Adjusted EBITDA .............................................................. $ Year Ended December 31, 2014 2013 2012 (in thousands) 43,664 $ 15,032 9,266 (313) 9,894 77,543 (469) 178 — 1,045 — 313 — 4,617 83,227 $ 315 $ 284 29 — 54 682 129 (233) 578 $ 43,979 $ 15,316 9,295 (313) 9,948 78,225 (340) 178 — 812 — 313 — 4,617 83,805 $ 26,792 $ 14,791 14,641 (321 ) 2,882 58,785 1,110 1,798 2,748 1,298 2,261 495 6,995 — 75,490 $ 1,460 $ 375 6 — (38 ) 1,803 (139 ) (115 ) 1,549 $ 28,252 $ 15,166 14,647 (321 ) 2,844 60,588 971 1,798 2,748 1,183 2,261 495 6,995 — 77,039 $ 32,162 11,575 11,677 (284) 2,138 57,268 1,637 136 1,089 1,725 3,000 336 — — 65,191 1,162 515 9 (2) — 1,684 (285) 154 1,553 33,324 12,090 11,686 (286) 2,138 58,952 1,352 136 1,089 1,879 3,000 336 — — 66,744 110 Segment long-lived and total assets are as follows: RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements As of December 31, 2014 2013 (in thousands) Long-lived assets: Real Estate Franchise Services .................................................. $ Brokerages ................................................................................. Total long-lived assets .......................................................................... $ 222,888 $ 4,673 227,561 $ 238,147 4,596 242,743 Total assets: Real Estate Franchise Services .................................................. $ Brokerages ................................................................................. Total assets ........................................................................................... $ 349,481 $ 8,846 358,327 $ 344,402 8,421 352,823 Information concerning the Company’s principal geographic areas is as follows: As of and for the Year Ended December 31, 2014 2013 2012 (in thousands) Revenue (a): U.S. .................................................................................... $ Canada ............................................................................... Outside U.S. and Canada ................................................... Total .............................................................................................. $ 138,458 $ 23,975 8,551 170,984 $ 124,686 $ 25,168 9,008 158,862 $ 106,282 24,503 12,892 143,677 Total long-lived assets (b): U.S. .................................................................................... $ Canada ............................................................................... Outside U.S. and Canada ................................................... Total .............................................................................................. $ 156,926 $ 3,732 — 160,658 $ 170,922 4,030 — 174,952 Total assets: U.S. ..................................................................................... $ Canada ................................................................................ Outside U.S. and Canada .................................................... Total ............................................................................................... $ 349,965 $ 7,469 893 358,327 $ 345,461 6,133 1,229 352,823 (a) Revenue recognized for fees assessed by the Company-owned brokerages for services provided to their affiliated real estate agents is entirely attributable to the Company’s U.S. operations. Revenue recognized for franchise services provided to the agents and franchisees in the Company’s network relates to operations in the U.S., Canada and outside of the U.S. and Canada. (b) Excludes deferred tax assets, net 111 RE/MAX HOLDINGS, INC. Notes to Consolidated Financial Statements 19. Quarterly Financial Information (unaudited) Summarized quarterly results for the years ended December 31, 2014 and 2013 were as follows: March 31, 2014 For the Quarter Ended September 30, 2014 June 30, 2014 December 31, 2014 Total revenue ....................................................................................................................................... $ Total operating expenses ..................................................................................................................... Operating income ................................................................................................................................ Total other expenses, net ..................................................................................................................... Income before provision for income taxes ......................................................................................... Provision for income taxes .................................................................................................................. Net income .......................................................................................................................................... Less: net income attributable to non-controlling interest ................................................................... Net income attributable to RE/MAX Holdings, Inc. .......................................................................... $ (in thousands, except shares and per share amounts) 41,880 $ 29,224 12,656 (2,973) 9,683 (1,885) 7,798 5,390 2,408 $ 42,299 $ 23,287 19,012 (1,374 ) 17,638 (3,129 ) 14,509 10,132 4,377 $ 44,240 $ 24,326 19,914 (2,743) 17,171 (3,116) 14,055 9,780 4,275 $ Net income attributable to RE/MAX Holdings, Inc. per share of Class A common stock Basic .................................................................................................................... $ Diluted ................................................................................................................. $ 0.21 $ 0.20 $ 0.38 $ 0.36 $ 0.37 $ 0.35 $ Weighted average shares of Class A common stock outstanding 42,565 30,312 12,253 (2,818) 9,435 (1,818) 7,617 5,241 2,376 0.20 0.19 Basic ..................................................................................................................... 11,607,971 11,593,885 11,579,669 11,662,874 Diluted .................................................................................................................. 12,254,474 12,230,014 12,229,010 12,259,440 March 31, 2013 For the Quarter Ended September 30, 2013 June 30, 2013 December 31, 2013 (in thousands, except shares and per share amounts) 39,075 $ 29,715 9,360 (3,499) 5,861 (454) 5,407 5,407 — $ 39,241 $ 25,744 13,497 (3,372 ) 10,125 (577 ) 9,548 9,548 — $ 40,312 $ 25,758 14,554 (6,155) 8,399 (702) 7,697 7,697 — $ 40,234 30,565 9,669 (2,958) 6,711 (1,111) 5,600 4,094 1,506 October 7, 2013 through December 31, 2013 $ $ 0.13 0.12 11,607,971 12,234,905 Total revenue ....................................................................................................................................... $ Total operating expenses ..................................................................................................................... Operating income ................................................................................................................................ Total other expenses, net ..................................................................................................................... Income before provision for income taxes ......................................................................................... Provision for income taxes .................................................................................................................. Net income .......................................................................................................................................... Less: net income attributable to non-controlling interest ................................................................... Net income attributable to RE/MAX Holdings, Inc. .......................................................................... $ Net income attributable to RE/MAX Holdings, Inc. per share of Class A common stock Basic ..................................................................................................................... Diluted ................................................................................................................. Weighted average shares of Class A common stock outstanding Basic ..................................................................................................................... Diluted ................................................................................................................. 112 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE Not applicable. ITEM 9A. CONTROLS AND PROCEDURES Evaluation of Disclosure Controls and Procedures Our management, under the supervision and with the participation of our Principal Executive Officer and Principal Financial Officer, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rule 13a-15(e) under the Exchange Act) as of the end of the period covered by this Annual Report on Form 10-K. Based on that evaluation, our Principal Executive Officer and Principal Financial Officer have concluded that as of the end of the period covered by this Annual Report our disclosure controls and procedures were effective to provide reasonable assurance that information required to be disclosed by us in reports that we file or submit under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and include controls and procedures designed to ensure that the information required to be disclosed by us in such reports is accumulated and communicated to our management, including our Principal Executive Officer and Principal Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. Changes in Internal Control over Financial Reporting There have been no changes in our internal control over financial reporting identified in connection with the evaluation required by Rules 13a-15(d) and 15d-15(d) of the Exchange Act that occurred during our fourth fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting. Management’s Report on Internal Control over Financial Reporting Our management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rule 13a-15(f) under the Exchange Act. Our internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements for external purposes in accordance with generally accepted accounting principles. Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. Our management assessed the effectiveness of the Company's internal control over financial reporting as of December 31, 2014, using the criteria in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Based on this evaluation, our management believes that our internal control over financial reporting was effective as of December 31, 2014. This Annual Report on Form 10-K does not include an attestation report of our independent registered public accounting firm regarding internal control over financial reporting. Management’s report was not subject to attestation by our independent registered public accounting firm pursuant to electing to defer compliance with Section 404(b) of the Sarbanes-Oxley Act as an “emerging growth company” under the JOBS Act. ITEM 9B. OTHER INFORMATION On March 11, 2015, RE/MAX, LLC and RMCO, LLC entered into the first amendment (the “First Amendment”) to the credit agreement, dated as of July 31, 2013 (the “2013 Senior Secured Credit Facility”), with JPMorgan Chase Bank, N.A., as administrative agent, and various lenders party thereto. For additional information about the 2013 Senior Secured Credit Facility, see Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations, Liquidity and Capital Resources, and Item 8. Financial Statements and Supplementary Data, Note 9 – Senior Secured Credit Facility. The First Amendment increases the maximum applicable margin for both London Interbank Offered Rate and Alternative Base Rate loans by 0.25%, and modifies certain liquidity covenants in order to increase the amounts that RE/MAX, LLC may distribute to RMCO, LLC to enable RMCO, LLC to increase the dividends declared and paid to its unitholders, RIHI, Inc. and RE/MAX Holdings, Inc. The foregoing summary of the First Amendment does not purport to be complete and is qualified in its entirety by reference to the First Amendment, a copy of which is filed as exhibit 10.24 to this Annual Report on Form 10-K. 113 PART III ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE We have adopted a Code of Business Conduct and Ethics and a Supplemental Code of Ethics for Chief Executive Officer and Senior Financial Officers. Both of these codes apply to our chief executive officer, principal financial officer, principal accounting officer and controller, or persons performing similar functions. Both of these codes are available on our website at www.remax.com. The remaining information required by this Item 10 will be included in our definitive proxy statement for its annual meeting of stockholders (the “Proxy Statement”) and is incorporated herein by reference. ITEM 11. EXECUTIVE COMPENSATION The information required by this Item 11 will be included in the Proxy Statement and is incorporated herein by reference. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS The following table provides information as of December 31, 2014 with respect to shares of our Class A common stock issuable under our equity compensation plan: Plan Category Equity compensation plans approved by security holders .............................................................. Equity compensation plans not approved by security holders ................................................ Total ...................................................................... Equity Compensation Plan Information Number of Securities to be Issued Upon Exercise of Outstanding Options, Warrants and Rights Weighted-Average Exercise Price of Outstanding Options, Warrants and Rights Number of Securities Remaining Available for Future Issuance Under Equity Compensation Plans (Excluding Securities Reflected in Column (a)) 692,972(1) $ — 692,972(1) $ 3.60 (2) — 3.60 (2) 1,707,419 — 1,707,419 (1) Includes 652,500 shares issuable upon exercise of outstanding options and 40,472 shares issuable upon vesting of unvested restricted stock units. (2) The weighted average exercise price does not take into account shares issuable upon vesting or delivery of restricted stock units because these have no exercise price. The remaining information required by this Item 12 will be included in the Proxy Statement and is incorporated herein by reference. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS AND DIRECTOR INDEPENDENCE The information required by this Item 13 will be included in the Proxy Statement and is incorporated herein by reference. ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES The information required by this Item 14 will be included in the Proxy Statement and is incorporated herein by reference. 114 PART IV ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (a) The following documents are filed as part of this Annual Report on Form 10-K: 1. Consolidated Financial Statements The following financial statements are included in Part II, Item 8 of this Annual Report on Form 10-K:  Consolidated Balance Sheets as of December 31, 2014 and December 31, 2013  Consolidated Statements of Income for the fiscal years ended December 31, 2014, December 31, 2013 and December 31, 2012  Consolidated Statements of Comprehensive Income for the fiscal years ended December 31, 2014, December 31, 2013 and December 31, 2012  Consolidated Statements of Redeemable Preferred Units and Stockholders’ Equity/Members’ Deficit for the fiscal years ended December 31, 2014, December 31, 2013 and December 31, 2012  Consolidated Statements of Cash Flows for the fiscal years ended December 31, 2014, December 31, 2013 and December 31, 2012  Notes to Consolidated Financial Statements  Report of Independent Registered Public Accounting Firm 2. Financial Statement Schedules Separate financial statement schedules have been omitted because such information is inapplicable or is included in the financial statements or notes described above. 3. Exhibits The exhibits listed in the Index to Exhibits, which appears immediately following the signature page and is incorporated herein by reference, are filed or incorporated by reference as part of this Annual Report on Form 10-K. 115 Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. SIGNATURES RE/MAX Holdings, Inc. (Registrant) Date: March 13, 2015 By: /s/ David L. Liniger David L. Liniger Chief Executive Officer, Chairman and Co-Founder (Principle Executive Officer) Date: March 13, 2015 By: /s/ David M. Metzger David M. Metzger Chief Operating Officer and Chief Financial Officer (Principle Financial Officer and Principle Accounting Officer) Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated. Signature /s/ David L. Liniger David L. Liniger /s/ David M. Metzger David M. Metzger /s/ Gail A. Liniger Gail A. Liniger /s/ Richard O. Covey Richard O. Covey /s/ Kathleen J. Cunningham Kathleen J. Cunningham /s/ Roger J. Dow Roger J. Dow /s/ Ronald E. Harrison Ronald E. Harrison /s/ Daryl L. Jesperson Daryl L. Jesperson /s/ Daniel J. Predovich Daniel J. Predovich /s/ Christine M. Riordan Christine M. Riordan Title Chief Executive Officer, Chairman and Co-Founder (Principal Executive Officer) Chief Operating Officer and Chief Financial Officer (Principal Financial Officer and Principal Accounting Officer) Date March 13, 2015 March 13, 2015 Vice Chair and Co-Founder March 13, 2015 March 13, 2015 March 13, 2015 March 13, 2015 March 13, 2015 March 13, 2015 March 13, 2015 March 13, 2015 Director Director Director Director Director Director Director 116 Exhibit No. Exhibit Description Form File Number Date of First FilingExhibit Number Filed Herewith INDEX TO EXHIBITS S-1 333-190699 9/19/2013 2.1 2.1 Asset Purchase Agreement, dated as of December 31, 2012, by and among RE/MAX/KEMCO Partnership, L.P., d/b/a RE/MAX of Texas, RE/MAX, LLC and Richard Filip, Charles El- Moussa, Brian Parker and Philip Leung. (Exhibits and schedules have been omitted pursuant to Item 601(b)(2) of Regulation S-K. The Registrant hereby undertakes to furnish supplemental copies of any omitted exhibits and schedules upon request by the SEC.) 3.1 Amended and Restated Certificate of Incorporation 10-Q 001-36101 11/14/2013 3.2 Bylaws of RE/MAX Holdings, Inc. 10-Q 001-36101 11/14/2013 Form of RE/MAX Holdings, Inc.’s Class A common stock certificate. S-1 333-190699 9/27/2013 3.1 3.2 4.1 4.1 10.1 10.2 10.3 10.4 10.5 10.6 10.7 10.8 10.9 2013 Omnibus Incentive Plan and related documents. S-8 333-191519 10/1/2013 4.2 Credit Agreement, dated as of July 31, 2013, among RMCO, LLC, RE/MAX, LLC, the several lenders from time to time parties thereto and JPMorgan Chase Bank, N.A., as administrative agent. S-1 333-190699 8/19/2013 10.4 Lease, dated April 16, 2010, by and between Hub Properties Trust and RE/MAX International, LLC. S-1 333-190699 8/19/2013 10.5 Employment Agreement, dated as of March 1, 2010, by and between RE/MAX International Holdings, Inc., RE/MAX, LLC and Margaret M. Kelly. Employment Agreement, dated as of March 1, 2010, by and between RE/MAX International Holdings, Inc., RE/MAX, LLC and David M. Metzger. Employment Agreement, dated as of July 1, 2010, by and between RE/MAX International Holdings, Inc., RE/MAX, LLC and Geoffrey Lewis. Employment Agreement, dated as of October 1, 2010, by and between RE/MAX International Holdings, Inc., RE/MAX, LLC and Mike Ryan. Registration Rights Agreement, dated as of October 1, 2013, by and among RE/MAX Holdings, Inc. and RIHI, Inc. Management Services Agreement, dated as of October 1, 2013, by and among RMCO, LLC, RE/MAX, LLC and RE/MAX Holdings, Inc. S-1 333-190699 9/19/2013 10.6 S-1 333-190699 9/19/2013 10.7 S-1 333-190699 9/19/2013 10.8 S-1 333-190699 9/19/2013 10.9 10-Q 001-36101 11/14/2013 10.8 10-Q 001-36101 11/14/2013 10.9 10.10 RMCO, LLC Fourth Amended and Restated Limited Liability Company Agreement. 10-Q 001-36101 11/14/2013 10.10 117 Exhibit No. 10.11 10.12 10.13 10.14 Exhibit Description Form File Number Date of First FilingExhibit Number Filed Herewith Tax Receivable Agreement, dated as of October 7, 2013, by and between RIHI, Inc. and RE/MAX Holdings, Inc. Tax Receivable Agreement, dated as of October 7, 2013, by and between Weston Presidio V, L.P. and RE/MAX Holdings, Inc. Plan of Reorganization and Purchase Agreement, dated as of August 9, 2013, by and among Buena Suerte Holdings Inc., HBN, Inc. and HBN Holdco, Inc. Plan of Reorganization and Purchase Agreement, dated as of August 9, 2013, by and among Buena Suerte Holdings Inc., Tails, Inc. and Tails Holdco, Inc. 10-Q 001-36101 11/14/2013 10.11 10-Q 001-36101 11/14/2013 10.12 S-1 333-190699 9/27/2013 10.19 S-1 333-190699 9/27/2013 10.20 10.15 Form of Option Substitution Award. S-1 333-190699 9/27/2013 10.16 Form of Indemnification Agreement by and between RE/MAX Holdings, Inc. and each of its directors and executive officers. S-1 333-190699 9/27/2013 10.2 10.3 10.17 Form of Restricted Stock Unit Award. S-1 333-190699 9/27/2013 10.14 10.18 Form of Restricted Stock Award (Directors and Senior Officers). S-1 333-190699 9/27/2013 10.15 10.19 Form of Restricted Stock Award (General). S-1 333-190699 9/27/2013 10.16 10.20 Form of Stock Option Award (Directors and Senior Officers). S-1 333-190699 9/27/2013 10.17 10.21 Form of Stock Option Award (General). S-1 333-190699 9/27/2013 10.18 10.22 10.23 10.24 Form of Restricted Stock Unit Award (Vested IPO Awards). S-1 333-190699 9/27/2013 10.21 8-K 001-36101 12/12/2014 10.1 Separation and Release of Claims Agreement, dated as of December 11, 2014 by and between Margaret Kelly, RE/MAX Holdings, Inc., RE/MAX, LLC and RIHI, Inc. First Amendment to Credit Agreement, dated as of March 11, 2015, among RMCO, LLC, RE/MAX, LLC, the several lenders from time to time parties thereto and JPMorgan Chase Bank, N.A., as administrative agent. 21.1 List of Subsidiaries S-1 333-190699 9/10/2013 21.1 23.1 31.1 Consent of Independent Registered Public Accounting Firm. Certification of Chief Executive Officer, Chairman and Co-Founder pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as amended. 118 X X X Exhibit No. Exhibit Description Form File Number Date of First FilingExhibit Number Filed Herewith 31.2 32.1 Certification of Chief Financial Officer pursuant to Rule 13a-14(a) of the Securities Exchange Act of 1934, as amended. Certification of Chief Executive Officer, Chairman and Co-Founder and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 101.INS XBRL Instance Document 101.SCH XBRL Taxonomy Extension Schema Document 101.CAL XBRL Taxonomy Extension Calculation Linkbase Document 101.DEF XBRL Taxonomy Extension Definition Linkbase Document 101.LAB XBRL Taxonomy Extension Label Linkbase Document 101.PRE XBRL Taxonomy Extension Presentation Linkbase Document X X X X X X X X 119 Consent of Independent Registered Public Accounting Firm Exhibit 23.1 The Board of Directors RE/MAX Holdings, Inc.: We consent to the incorporation by reference in the registration statement (No. 333-191519) on Form S-8 of RE/MAX Holdings, Inc. of our report dated March 13, 2015, with respect to the consolidated balance sheets of RE/MAX Holdings, Inc. as of December 31, 2014 and 2013, and the related consolidated statements of income, comprehensive income, redeemable preferred units and stockholders’ equity/members’ deficit, and cash flows for each of the years in the three-year period ended December 31, 2014, which report appears in the December 31, 2014 annual report on Form 10-K of RE/MAX Holdings, Inc. Denver, Colorado March 13, 2015 /s/ KPMG LLP I, David L. Liniger certify that: Certification Exhibit 31.1 1. 2. 3. 4. I have reviewed this annual report on Form 10-K of RE/MAX Holdings, Inc.; Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this annual report; The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and we have: a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles; c. Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures as of the end of the period covered by this annual report based on such evaluation; and d. Disclosed in this annual report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent function): a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting. Dated: March 13, 2015 /s/ David L. Liniger David L. Liniger Chairman and Co-Founder Chief Executive Officer (Principle Executive Officer) I, David M. Metzger certify that: Certification Exhibit 31.2 1. 2. 3. 4. I have reviewed this annual report on Form 10-K of RE/MAX Holdings, Inc.; Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this annual report; The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and we have: a. Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b. Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles; c. Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures as of the end of the period covered by this annual report based on such evaluation; and d. Disclosed in this annual report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent function): a. All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and b. Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting. Dated: March 13, 2015 /s/ David M. Metzger David M. Metzger Chief Operating Officer and Chief Financial Officer (Principal Accounting Officer and Principal Financial Officer) Exhibit 32.1 Certification Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (Subsections (a) and (b) of Section 1350, Chapter 63 of Title 18, United States Code) Pursuant to section 906 of the Sarbanes-Oxley Act of 2002 (subsections (a) and (b) of section 1350, chapter 63 of title 18, United States Code), each of the undersigned officers of RE/MAX Holdings, Inc., a Delaware corporation (the "Company"), does hereby certify, to such officer's knowledge, that: The Annual Report on Form 10-K for the year ended December 31, 2014 (the "Form 10-K") of the Company fully complies with the requirements of section 13(a) or 15(d) of the Securities Exchange Act of 1934 and information contained in the Form 10-K fairly presents, in all material respects, the financial condition and results of operations of the Company as of December 31, 2014 and December 31, 2013, and for the years ended December 31, 2014, 2013 and 2012. Date: March 13, 2015 Dated: March 13, 2015 /s/ David L. Liniger David L. Liniger Chairman and Co-Founder Chief Executive Officer (Principle Executive Officer) /s/ David M. Metzger David M. Metzger Chief Operating Officer and Chief Financial Officer (Principal Accounting Officer and Principal Financial Officer) The foregoing certification is being furnished solely pursuant to section 906 of the Sarbanes-Oxley Act of 2002 (subsections (a) and (b) of section 1350, chapter 63 of title 18, United States Code) and is not being filed as part of the Form 10-K or as a separate disclosure document. RE/MAX Holdings, Inc. Board of Directors RE/MAX Holdings, Inc. Corporate Information INVESTOR RELATIONS (303) 224-5458 investorrelations@remax.com TRANSFER AGENT INFORMATION Broadridge Corporate Issuer Solutions P.O. Box 1342 Brentwood, NY 11717 (800) 733-1121 shareholder.broadridge.com shareholder@broadridge.com EXCHANGE INFORMATION New York Stock Exchange Ticker Symbol: RMAX CORPORATE HEADQUARTERS RE/MAX, LLC 5075 S. Syracuse Street Denver, CO 80237 remax.com DAVID L. LINIGER Chief Executive Officer, Chairman of the Board and Co-Founder GAIL A. LINIGER Vice Chair of the Board and Co-Founder RICHARD O. COVEY Director KATHLEEN J. CUNNINGHAM Director ROGER J. DOW Director RONALD E. HARRISON Director DARYL L. JESPERSON Director DANIEL J. PREDOVICH Director DR. CHRISTINE M. RIORDAN Director . c n I , l i s g n d o H X A M / E R OUR MISSION To be the worldwide real estate leader, achieving our goals by helping others achieve theirs. Everybody wins. remax.com global.remax.com seeremax.com remaxcommercial.com theremaxcollection.com remax-franchise.com ©2015 RE/MAX, LLC RE/MAX® and the RE/MAX Balloon are registered trademarks of RE/MAX, LLC Each office independently owned and operated. 141306 

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