Resolute Forest Products
Annual Report 2012

Plain-text annual report

SUCCEED TOGETHER 2012 Ann UAl REpORT The inside pages of this report are printed on ResoluteMax 84 Gloss 60 lb (89 g/m2) paper, part of Resolute’s Align™ portfolio of environmentally- conscious papers. This paper was manufactured at our Catawba (South Carolina) mill. With its smaller environmental footprint, ResoluteMax 84 Gloss is the perfect alternative to more costly coated freesheet paper selections which are made with chemical pulp. Among its environmental benefits, ResoluteMax 84 Gloss: •   uses 12% less wood fiber than the average coated freesheet  in North America; •   uses 25% less energy to produce than the average coated freesheet  in North America; •   has a carbon footprint that is 35% smaller over its life cycle than the  average coated freesheet in North America; and •  is available with SFI®, PEFC or FSC® CW chain of custody certifications. Resolute completed a life cycle assessment (LCA) comparing the Align paper grades with competitive papers across four categories of environ- mental impact: climate change, human health, energy and ecosystem qual- ity. The results of the LCA indicated that our Align grades had significantly less environmental impact than competitive freesheet papers. Visit alignpaper.com for more information. 0 1 0 2 0 6 1 2 1 3 1 6 1 8 30 3 5 RESOlUTE AT A GlAnCE FinAn CiAl AnD SUSTAinAbiliTy HiGHliGHTS lETTER TO SHAREHOlDERS ExECUTiVE TEAM ViSiOn AnD VAlUES OUR OpERATiOnS pRODUCT OVERViEW OUR STRATEGy SUSTAinAbiliT y pERFORMAnCE About Resolute FoRest PRoducts Resolute Forest Products is a global leader in the forest products industry with a diverse range of products, including newsprint, commercial printing papers, market pulp and wood products. The Company owns or operates over 40 pulp and paper mills and wood products facilities in the United States, Canada and South Korea, and power generation assets in Canada. Marketing its products in close to 90 countries, Resolute has third-party certified 100% of its managed woodlands to at least one of three internationally recognized sustainable forest management standards, including 65% certified to the Forest Stewardship Council® (FSC®) standards. The shares of Resolute Forest Products trade under the stock symbol RFP on both the New York Stock Exchange and the Toronto Stock Exchange. Resolute and other member companies of the Forest Products Association of Canada, as well as a number of environmental organizations, are partners in the Canadian Boreal Forest Agreement. The group works to identify solutions to conservation issues that meet the goal of balancing equally the three pillars of sustainability linked to human activities: environmental, social and economic. Resolute is also a member of the World Wildlife Fund’s Climate Savers program, in which businesses establish ambitious targets to voluntarily reduce greenhouse gas emissions and work aggressively toward achieving them. WOOD PRODUCTS DISTRIBUTION OF SALES 61% CANADA 39% UNITED STATES NEWSPRINT DISTRIBUTION OF SALES 48% UNITED STATES 24% LATIN AMERICA 11% ASIA 11% CANADA 5% EUROPE 1% OTHER COUNTRIES COMMERCIAL PRINTING PAPERS DISTRIBUTION OF SALES 84% UNITED STATES 8% CANADA 4% LATIN AMERICA 2% ASIA 1% EUROPE 1% OTHER COUNTRIES MARKET PULP DISTRIBUTION OF SALES 56% UNITED STATES 20% EUROPE 9% ASIA 8% CANADA 6% LATIN AMERICA 1% OTHER COUNTRIES rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 1 Resolute At A glAnce ToTAl SAlES $4,503M rENEwABlE ENErgy ovEr ToTAl ENErgy (including purchased electricity) ADJUSTED EBITDA $386M NET cASh provIDED By opErATINg AcTIvITIES $ 266M cErTIFIcATIoN 68% MANAgED ForEST 100% 11% wood products 18% market pulp DISTrIBUTIoN oF SAlES By % oF rEvENUE (December 31, 2012) 36% newsprint 25% specialty papers 10% coated papers proDUcTIoN cApAcITy1 as of December 31, 2012 NewspriNt coated papers UNcoated papers market pUlp wood prodUcts [ 1 ] Includes capacity of Ponderay Newsprint company. 3.1 millioN metric toNs 0.6 millioN metric toNs 1.3 millioN metric toNs 1.7 millioN metric toNs 2.8 billioN board feet FIG. 2.2 B FUEL USE 42.9% Black liquor solids 31.8% Bark and biosolids 17.4% Natural gas 3.9% Coal 1.3% Steam PULP AND PAPER MILLS 2012 0.9% Bunker C oil 0.7% Landfill gas 0.6% Tire derived fuel 0.4% Plastics 0.1% Light fuel oil ELECTRICITY FIG. 2.2 C USE PULP AND PAPER MILLS 2012 42.4% Purchased–hydro 18.3% Purchased–nuclear 16.3% Purchased–coal 8.4% Self–generated cogeneration power 7.4% Self-generated hydro power 7.3% Purchased–other FIG. 2.2 E CARBON FOOTPRINT PULP AND PAPER MILLS 2012 31% Scope 1: direct emissions from production 69% Scope 2: indirect emissions related to purchased electricity and steam Graph does not add up to 100% due to rounding Graph does not add up to 100% due to rounding FinAnciAl HigHligHts Financial highlights selected annual financial Information (in millions of dollars, except per share amounts and where otherwise stated) successor successor Predecessor Years ended December 31, 2012 2011 2010 sales operating income (loss) per segment Newsprint coated papers specialty papers market pulp wood products corporate/other total Net (loss) income Net (loss) income per common share basic diluted cash and cash equivalents total assets adjusted ebitda2 adjusted ebitda margin2 roe, adjusted for special items3 $ 4,503 $ 4,503 $ 4,756 $ 4,756 $ 4,746 97 9 76 (50) 26 (188) (30) (2) $ (0.02) $ (0.02) $ $ 263 6,324 $ 386 $ 8.6% 2.4% 89 57 62 85 (25) (70) 198 41 $ 0.42 $ 0.42 $ $ 369 6,298 $ 481 $ (171) 31 (44) 137 9 (122) (160) 2,614 $ 45.30 27.63 $ 319 7,135 $ 306 10.1% 4.7% 6.4% n/m [ 2 ] earnings before interest expense, income taxes and depreciation, or “ebITDa,” adjusted ebITDa and adjusted ebITDa margin are not financial measures recognized under generally accepted accounting principles, or “GaaP.” ebITDa is calculated as net (loss) income including noncontrolling interests from the consolidated statements of operations, adjusted for interest expense, income taxes and depreciation, amortization and cost of timber harvested. adjusted ebITDa means ebITDa excluding special items such as foreign exchange translation gains and losses, employee termination costs, closure costs, impairment and other related charges, inventory write-downs related to closures, start-up costs of idled mills, gains and losses on dispositions of assets, post-emergence costs, transaction costs and other charges or credits that are excluded from our segments’ performance from GaaP operating income (loss). adjusted ebITDa margin is adjusted ebITDa expressed as a percentage of sales. We believe that using measures such as ebITDa, adjusted ebITDa and adjusted ebITDa margin is useful because they are consistent with the indicators management uses internally to measure the company’s performance, and it allows the reader to more easily compare our ongoing operations and financial performance from period to period. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 3 FinAnciAl HigHligHts (in millions of dollars) Years ended December 31, 2012 2011 2010 successor successor Predecessor Net (loss) income including noncontrolling interests $ (36) $ 39 $ 2,775 interest expense income tax (benefit) provision depreciation, amortization and cost of timber harvested ebitda foreign exchange translation (gain) loss employee termination costs (credits) closure costs, impairment and other related charges inventory write-downs related to closures start-up costs of idled mills Net gain on disposition of assets post-emergence costs transaction costs other income, net reorganization items, net adjusted ebitda 66 (38) 233 $ 225 (17) 5 180 12 13 (35) 11 8 (16) — $ 386 95 16 220 $ 370 21 12 46 3 — (3) 47 5 (20) — 483 (1,606) 493 $ 2,145 94 (8) 11 — — (30) — — (5) (1,901) $ 481 $ 306 [ 3 ] return on equity, or “roe,” is a non-GaaP financial measure, calculated by dividing net (loss) income, excluding the special items identified on page 4, by adjusted shareholders’ equity. roe is a measure of profitability that shows how much profit the company generated as a percentage of shareholder money invested. The calculation of roe as of December 31, 2010, has been omitted because, in management’s view, it does not provide a true representation of roe given that net income, excluding special items, and shareholders’ equity are adjusted for fresh start accounting and the application of the plans of reorganization on and as of December 31, 2010, and as a result net income does not reflect the performance during the entire year. During the creditor protection and until the application of fresh start accounting, the predecessor company’s shareholders’ equity was negative. FinAnciAl HigHligHts as of December 31, 2012 Net (loss) income Shareholders’ equity roE (%) $ (2) $ 3,093 (0.1)% $ (23) 4 112 7 10 (22) 9 8 (11) (13) — $ 79 $ (23) 4 112 7 10 (22) 9 8 (11) (13) 125 $ 3,299 2.4% as of December 31, 2011 Net income Shareholders’ equity roE (%) $ 41 $ 3,417 1.2% $ 23 8 32 2 (2) 34 4 (14) 38 $166 $ 23 8 32 2 (2) 34 4 (14) 38 $ 3,542 4.7% Financial highlights (continued) (in millions of dollars, except roe) Gaap as reported adjustments for special items: foreign exchange translation gain employee termination costs closure costs, impairment and other related charges inventory write-downs related to closures start-up costs of idled mills Net gain on disposition of assets post-emergence costs transaction costs other income, net reorganization-related and other tax adjustments cumulative past-year adjustments Gaap as adjusted for special items (in millions of dollars, except roe) Gaap as reported adjustments for special items: foreign exchange translation loss employee termination costs closure costs, impairment and other related charges inventory write-downs related to closures Net gain on disposition of assets post-emergence costs transaction costs other income, net reorganization-related and other tax adjustments Gaap as adjusted for special items rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 5 sustAinAbility HigHligHts resolute’s focus on continuous improvement starts with a serious commitment to operating sustainably by carefully balancing the three pillars of sustainability: environmental, social and economic. This approach is a critical foundation to being a competitive organization. Environmental highlights4 class 1 environmental incidents fuel energy used, GJ electricity used: purchased, Gwh self-generated or owned, Gwh renewable energy, % of total energy (including purchased electricity) Greenhouse gas (GHG) emissions,6 mt co2e water used,7 m3 biochemical oxygen demand (bod5), mt total suspended solids (tss), mt fiber loss, mt7 managed forest certification,8 % chain of custody certification,9 % Social highlights employees occupational safety and Health administration (osHa) incidents, rate per 100 employees employee turnover, % employee wages and benefits, $ millions philanthropy, $ millions Economic highlights sales of cogenerated electricity, mwh/year eco-label sales, % of total of North american paper sales10 align™ sales, % of total commercial printing paper sales 2012 2 81,684 11,648 2,187 68 3,975 385,546 7,901 11,396 287,863 100 100 2012 9,255 1.13 12.5 775 1.2 2012 148,277 15 5.3 2011 3 94,665 12,636 2,3945 70 4,445 385,169 7,871 11,967 267,383 100 100 2011 10,572 1.43 9.9 901 0.5 2011 8,329 13 4.6 2010 3 97,754 12,904 2,684 69 4,707 406,565 8,656 11,691 291,316 100 100 2010 10,470 1.51 8.1 895 0.6 2010 41,168 6 4.7 [ 4 ] environmental data is for pulp and paper mills only, except for environmental incidents, which are shown for all operations. The data presented in these tables excludes the acquisition of fibrek. [ 5 ] The difference in self-generated electricity usage between 2010 and 2011 is due to the sale of our interest in acH Limited Partnership in may 2011. [ 6 ] The GHG emissions exclude emissions from mill landfills. [ 7 ] resolute returns more than 90% of the water it withdraws. The balance remains within the product or is converted to steam in the manufacturing process. The difference in water consumption between 2011 and 2012 is due to machine closures and production downtime which altered water and fiber loss circuits at some of our mills. This resulted in greater water consumption as well as an increase in fiber loss on a per ton production basis. [ 8 ] all of resolute’s forests are managed using at least one of three internationally recognized sustainable forest management (sfm) certification standards: forest stewardship council® (fsc®), sustainable forestry Initiative® (sfI®), and canadian standards association (csa). [ 9 ] resolute instituted fiber-tracking systems at all of our facilities, and all tracking systems are third-party certified according to one or more of three internationally recognized chain of custody (coc) standards: fsc, sfI and Programme for the endorsement of forest certification (Pefc). excludes Dolbeau (Quebec), which is set to become coc certified in 2013. [ 10 ] Includes commercial printing papers and newsprint. eco-label refers to grades that are third-party certified according to fsc, sfI and/or Pefc standards. “ oN beHaLf of resoLuTe foresT ProDucTs aND THe boarD of DIrecTors, I WouLD LIke To THaNk rIcHarD b. evaNs for HIs Years of servIce aND exTraorDINarY coNTrIbuTIoN To THe orGaNIzaTIoN’s PasT, PreseNT aND fuTure. DIck Is sTePPING DoWN from THe boarD foLLoWING THIs Year’s aNNuaL meeTING, aND We WIsH HIm THe verY besT.” rIchArD gArNEAU rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 7 letteR to sHAReHoldeRs Richard B. Evans—Chairman of the Board Richard Garneau—President and Chief Executive Officer In this second year since our emergence, we made difficult decisions in order to respond to the challenges facing the forest products industry. We significantly improved our competitiveness by optimizing our mill network, reducing costs wherever possible and improving our financial position. We added three pulp mills to our assets, committed to growth projects in lumber, invested in power cogeneration plants, reinforced our environmental credentials and further optimized our paper assets, steps that will position us well for the future. at the same time, we returned $67 million to our shareholders in share buybacks, reduced balance sheet working capital by a further $81 million from the end of 2011 and redeemed an additional $85 million of debt. our achievements are the product of teamwork and our employees’ concerted efforts to take charge of our future in what continues to be a time of change in the forest products industry. our overall corporate strategy remains the same: a gradual retreat from certain paper grades, and using our strong financial position to act on opportunities to grow and diversify. and so does the underlying principle: run for profit, not for tons. We do that by managing production and inventory levels, selling only profitable tons, and maintaining world-class opera- tional standards. opTIMIzINg oUr ASSET BASE AND INvESTINg IN oUr FUTUrE Highlights of our efforts in 2012: •   We grew our pulp segment with the acquisition of  fibrek Inc., adding three mills, one northern bleached softwood kraft (Nbsk) and two recycled bleached kraft (rbk), representing 752,000 tons of additional capacity. This positions us well as an important long- term North american pulp producer. •   We announced a number of projects to grow our  wood products business: capacity enhancements at a number of existing sawmills, the restart of the Ignace, ontario, facility (announced in January 2013), and the construction of a new facility in atikokan, ontario. When all these projects are completed by mid-2014, they will add approximately 400 million board feet of annual production capacity. •   We invested in a number of power cogeneration  assets. starting in December 2012, we added addi- tional capacity at saint-félicien and Dolbeau, both in Quebec, and began external sales of the power produced to the Hydro-Québec network. We recently completed the closing stages of installing our Thunder bay, ontario, facility which is expected to begin producing late in the first quarter of 2013. •   We made significant progress toward optimizing  our paper and pulp mill network. While preserving our ability to generate cash flow, these steps pro- vide for a leaner and more efficient mill network, including: •   We idled and subsequently sold our Mersey,  Nova scotia, newsprint mill, as part of our efforts to manage exposure to export markets where the relative strength of the u.s. dollar negatively impacted our competitiveness. •   We restarted a supercalendered paper  machine in Dolbeau. The machine was newly built in 1999, and we believe that together with the power cogeneration unit, the mill will be a highly com petitive operation. •   We rationalized higher cost capacity by closing a  supercalendered paper machine in Laurentide (Quebec) and indefinitely idling the pulp mill and specialized paper machine in fort frances (ontario). •   We indefinitely idled a coated paper machine in  catawba (south carolina) to improve overall effi- ciency and reduce labor costs. •   In order to drive better efficiency and lower overall  labor costs, we implemented or announced more efficient manning structures at a number of sites. In light of the impact to affected workers and the com- munities in which they operate, we take mill idling and closure decisions with great seriousness. They are, however, a difficult reality to which we need to respond quickly to ensure our long-term viability. STrENgThENINg oUr FINANcIAl poSITIoN maintaining and improving our financial position is key to executing our strategy and delivering value to share- holders. We returned $67 million to our shareholders in the year by buying 5.6 million shares of our com- mon stock, more than offsetting the 3.3 million shares we issued to acquire fibrek. We also redeemed $85 million of our 10.25% senior secured notes due in 2018, spent $63 million to acquire fibrek and repaid and canceled its term loan and credit facility, for a total of $112 million. We reduced working capital on the balance sheet (which we calculate as current assets minus current liabilities, excluding cash and cash equivalents and debt) by 9% from the end of 2011, and we made capital expenditures of $169 million,     rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 9 letteR to sHAReHoldeRs crEATINg “JoBS whErE yoU grow” In addition to a strong financial position and a com- petitive asset base, our long-term success depends on our ability to recruit and retain employees with the right skills. because we anticipate significant work- force renewal over the coming years, we launched in 2012 an employer brand centered on employee development: “Jobs Where You Grow”. This, along with improved human resources tools, is designed to improve our recruitment and retention efforts. safety is one of the most important components of our company’s culture. In 2012, our combined occupational safety and Health administration (osHa) incident rate was 1.13, compared to 1.43 in 2011. This shows important progress on one of our key commitments given that a rate of 1 is considered world-class. Thanks to the collective effort and dedi- cation of our employees, we achieved an impressive 8 out of 12 months with a world-class osHa incident rate of less than 1, and successfully implemented a near-miss reporting system. We also introduced a more stringent policy on the use of personal protec- tive equipment in the potential presence of hazard- ous chemicals at our pulp and paper mills. including compliance and maintenance of business activities and value-creating projects. With $263 million of cash, we started 2013 with $782 million of available liquidity and $271 million in net debt. In the fourth quarter, standard & Poor’s ratings services affirmed its long-term corporate credit rat- ing (bb-, stable) and upgraded the issue-level rating on the senior secured notes to bb from bb-. also in the fourth quarter, moody’s Investors service upgraded the corporate family rating and the senior secured notes rating to ba3 from b1. Today, we continue to work with other plan stake- holders, including employees, retirees, unions, the provincial governments of Quebec and ontario and the related pension regulators to address issues related to the solvency deficits in our material canadian registered pension plans. With interest rates currently near historic lows, we will work to develop a plan that balances the need to meet our undertakings to retirees, but also provides us the funding predictability we need to manage our busi- ness. for more information on the funding relief measures and our agreements with the provinces of Quebec and ontario, please refer to our annual report on form 10-k.11 [ 11 ] Please see the discussion under Item 7, “management’s Discussion and analysis—Liquidity and capital resources—employee benefit Plans—canadian Pension funding”, in our annual report on form 10-k, page 63. SolIDIFyINg oUr ENvIroNMENTAl, SocIAl AND EcoNoMIc FoUNDATIoNS resolute’s role in its operating communities extends beyond simply being a responsible employer. We are deeply committed to operating sustainably. This approach is a critical foundation to being a competitive organization, focused on continuous improvement. 2012 marked the release of our second annual sustain- ability report using Global reporting Initiative guide- lines, endorsed by the united Nations Global compact. The report provides a framework for improving our accountability, transparency and performance across environmental, social and economic sustainability. Throughout last year, we made significant strides toward strengthening our sustainability performance: •   We have been a member of WWF Climate Savers  since 2011, a program through which we have com- mitted to reduce absolute greenhouse gas (GHG) emissions by 65% by 2015, compared to 2000 levels (scope 1 and 2).12 achieving this reduction will have an equivalent impact to removing more than 1.4 mil- lion automobiles from the roads. In 2012, we made further progress toward our goal, decreasing our emissions beyond the 62% reduction achieved in 2011. •   We are also at the forefront of fiber certification,  with 100% of the woodlands we manage certified to internationally recognized sustainable forest management standards. at press time, we had reached 65% forest stewardship council® (fsc®) certification, and we are continuing to progress in line with our commitment to reach 80% by 2015. In 2012, resolute achieved the distinction of being the largest manager of fsc-certified forests in the world. Taken all together, our fsc-certified forests cover an area larger than Greece. •   We launched Align™, an eco-efficient, budget-friendly  line of mechanical papers that use 25% to 63% less total energy to produce than the average freesheet grade produced with chemical pulp. These grades have a carbon footprint that is 35% to 85% lower than that of the average freesheet. In 2013, we will continue to seek growth of our align grades as an important aspect of our commercial printing paper sales strategy. •   We fell short of our commitment to reduce environ- mental incidents by 20% in 2012 compared to 2011, recording a 6% increase in the total number of inci- dents year-over-year. corrective measures have been put in place to address gaps and enhance performance. [ 12 ] scope 1 GHG emissions are greenhouse gas emissions that come from sources owned or controlled by the company, such as the combustion of fuel at mills to generate heat to dry paper or generate electricity. scope 2 GHG emissions are greenhouse gas emissions that are the result of company activities occurring at sources owned or controlled by third parties, associated with the production of purchased electricity or steam. scope 2 emissions physically occur at the facility where electricity or steam is generated. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 11 •   We worked in concert with various stakeholders,  including environmental non-government organiza- tions (or eNGos) and governments, to expand our network of protected areas where needed and to identify and manage habitat for woodland caribou populations and other species. being a member of the canadian boreal forest agreement (cbfa) remains an important part of our stakeholder outreach initiative. We remain committed to the cbfa process. MovINg ForwArD We’ve made significant progress this year despite challenging conditions and markets: our assets are more competitive, our costs are lower and our financial position is stronger. We must continue to respond swiftly to challenges, staying true to our cost-focused and asset optimization strategies, if we are to continue to be successful in the future. letteR to sHAReHoldeRs We are truly proud and grateful that our employees worked so hard to continue to make us a leader in challenging times. They are critical to our success. on behalf of our fellow board members, we would like to thank our employees for their ongoing commitment and dedication. Let us keep up the good work in 2013; we have more to do on our path to success. sincerely, richard B. Evans Non-Executive Chairman of the Board richard garneau President and Chief Executive Officer ouR executive teAm Jo-Ann longworth Senior Vice President and Chief Financial Officer ms. Longworth previously served as special advisor to the President and chief executive officer, focusing on special mandates, from July 4, 2011, to august 31, 2011. she served as senior vice President and chief accounting officer with World color Inc. (formerly Quebecor World Inc.) from 2008 to 2010, as chief financial officer with skyservice Inc. from 2007 to 2008, as vice President and controller with Novelis, Inc. from 2005 to 2006, and held a number of financial and operational roles over a 16-year career with alcan Inc. Jacques p. vachon Senior Vice President, Corporate Affairs and Chief Legal Officer mr. vachon previously served as senior vice President and chief Legal officer from January 2011 to february 2012, as senior vice President, corporate affairs and chief Legal officer, from october 2007 to January 2011, and as senior vice President, corporate affairs and secretary, of abitibi-consolidated Inc. from 1997 to october 2007. yves laflamme Senior Vice President, Wood Products, Procurement and Information Technology mr. Laflamme previously served as senior vice President, Wood Products, from october 2007 to January 2011, as senior vice President, Woodlands and sawmills, of abitibi-consolidated Inc. from 2006 to october 2007, and as vice President, sales, marketing and value-added Wood Products operations, of abitibi-consolidated Inc. from 2004 to 2005. Alain Boivin Senior Vice President, Pulp and Paper Operations mr. boivin previously served as vice President of mill operations at smurfit-stone container corporation and as a vice President at smurfit-stone since 2000. He was senior vice President, containerboard operations, for st. Laurent Paperboard Inc. from 1999 to 2000 and was mill manager at a number of operations for Donohue Inc. and avenor Inc. John lafave Senior Vice President, Pulp and Paper Sales and Marketing mr. Lafave previously served as vice President, sales, National accounts—Paper sales, vice President, sales, National accounts— Newsprint and vice President, sales, commercial Printers of abitibi-consolidated Inc. from 2004 to 2009. He previously held progressive positions in sales with uPm-kymmene and repap enterprises. richard garneau President and Chief Executive Officer mr. Garneau joined the board of Directors in June 2010. Previously, mr. Garneau served as President and chief executive officer of catalyst Paper corporation from march 2007 to may 2010. Prior to his tenure at catalyst, mr. Garneau served as executive vice President, operations, at Domtar corporation. He also held a vari- ety of roles at Norampac Inc. (a joint-venture of Domtar Inc. and cascades Inc.), copernic Inc., future electronics Inc., st. Laurent Paperboard Inc., finlay forest Industries Inc. and Donohue Inc. mr. Garneau is a member of the canadian Institute of chartered accountants. pierre laberge Senior Vice President, Human Resources mr. Laberge previously served as senior vice President, Human resources and Public affairs, from June 2011 to february 2012 and as vice President, Human resources, for our canadian operations from January 2011 to may 2011. He joined Donohue Inc. in 1988. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 13 ouR vision And vAlues Our vision and values capture the philosophy of Resolute Forest Products and our shared sense of purpose. They guide our decisions, actions and behaviors, and drive us to build a culture based on performance, growth and sustainability. oUr vISIoN at resolute forest Products, we are one team with one vision where profitability and sustainability drive our future. oUr vAlUES work SAFEly We always put the safety of our people first. creating an injury-free workplace is everyone’s business. We maintain world- class standards and continuously measure and improve our safety efforts and results. BE AccoUNTABlE We are accountable for our performance. The future of our company is in our hands. by empowering people, acting with integrity, setting goals and mea- suring progress, we deliver first-class prod- ucts and services to customers and create value for shareholders. ENSUrE SUSTAINABIlITy We make decisions with tomorrow in mind. We know that our long-term profitability depends on preserving the natural resources in our care and being a responsible partner in the commu- nities where we live and work. SUccEED TogEThEr We win together. Teamwork starts with a winning attitude and a true desire to support each other. We welcome ideas, communicate fre- quently and share best practices. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 15 living tHe compAny vAlues: succeed togetHeR Jason Tallon, Process Engineer, E.I.T. Iroquois Falls (Ontario) paper mill When I think about our “succeed Together” company value, I think of repair days at the Iroquois falls mill when the machines are being repaired and everyone is working on maintenance. on those days, management team members don’t stay in their offices. They’re out on the floor in the thick of it, helping and coordinat- ing activities. That sends the message that we are all working toward the same thing: We’re all trying to get paper made. as a member of the process engineering team, my job is to learn everything from how the wood chips come into the mill to how they are turned into pulp, made into paper and shipped out the door. and then I help figure out how to improve that process and how to fix things quickly when problems arise. I grew up in a mill town, and my father always said the best way to learn how a mill works is to talk to the operators. When I started here two years ago, I had a lot of questions and I was never afraid to ask them. everyone always took the time to explain what they were doing or what some acronym stood for. Working with people who have hands-on knowledge is also incredibly educational. and that kind of learning is invaluable for problem-solving. When something does happen and my team gets called, we may work together or divide up the prob- lem to get it solved, but we always use our combined knowledge to develop the best way forward. succeeding together is also about our relationships with our partners: our customers and suppliers, and the communities in which we live and operate. The mill supports the community and the community sup- ports the mill. That’s why, when we reach an important safety milestone we don’t just celebrate it at work. We celebrate it in town with a barbecue or a picnic. It’s a win for everyone. of course, Iroquois falls has a special relationship with the mill; it was established around it. our past and future are very closely tied together, and it’s only natural that resolute partnered with the town in cel- ebration of its 100th anniversary in 2012. pUlp AND pApEr cANADA QUEBEC Alma / Amos / Baie-Comeau / Clermont / Dolbeau / Kénogami / Laurentide / Saint-Félicien ONTARIO Fort Frances / Iroquois Falls / Thorold / Thunder Bay UNITED STATES Augusta, GA / Calhoun, TN / Catawba, SC / Coosa Pines, AL / Fairmont, WV / Grenada, MS / Menominee, MI / Ponderay, WA SoUTh korEA Mokpo wooD proDUcTS QUEBEC Abitibi LP (Larouche and Saint-Prime) / Château- Richer / Comtois / Girardville-Normandin / La Doré (2 facilities) / Maniwaki / Mistassini / Opitciwan / Outardes / Produits Forestiers Mauricie / Produits Forestiers Petit-Paris / Roberval / Saint-Félicien / Saint-Fulgence / Saint-Hilarion / Saint-Thomas / Senneterre ONTARIO Thunder Bay hyDroElEcTrIc AND cogENErATIoN FAcIlITIES cANADA QUEBEC Dolbeau / Gatineau13 / Hydro-Saguenay / Saint-Félicien ONTARIO Fort Frances / Thunder Bay UNITED STATES Calhoun, TN / Catawba, SC / Coosa Pines, AL ouR opeRAtions Paper/Pulp Wood Products E R Energy Recycling Corporate Office Customer Service South Korea For the full list of our Company locations, visit resolutefp.com. Mokpo [ 13 ] operations to resume in 2013. Ponderay, WA Fort Frances, ON Laurentide Gatineau Canada Thunder Bay, ON Iroquois Falls, ON Buffalo, NY RR R Thorold, ON Boston, MA United States Calhoun, TN Catawba, SC Coosa Pines, AL Quebec Produits Forestiers Petit-Paris Mistassini Dolbeau Saint-Thomas Girardville Normandin La Doré Comtois Amos Senneterre Baie-Comeau Alma Kénogami Outardes Saint-Fulgence É Hydro- Saguenay Clermont Saint-Hilarion Opitciwan Saint-Prime Larouche Saint-Félicien Roberval Montréal, QC Maniwaki Château-Richer Produits Forestiers Mauricie Menominee, MI Pittsburgh, PA R Detroit, MI Cleveland, OH Chicago, IL R Philadelphia, PA R Fairmont, WV R R R R Indianapolis, IN R R Columbus, OH Baltimore, MD Kansas City, KS R Cincinnati, OH R St. Louis, MO Tulsa/Oklahoma City, OK Grenada, MS Dallas/Fort Worth, TX Augusta, GA Coosa Pines, AL Calhoun, TN Catawba, SC R R San Antonio/Austin, TX R R Houston, TX rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 17 Canada Montréal, QC Maniwaki Château-Richer Produits Forestiers Mauricie Ponderay, WA Fort Frances, ON Thunder Bay, ON Iroquois Falls, ON Buffalo, NY RR R Thorold, ON Boston, MA United States Calhoun, TN Catawba, SC Coosa Pines, AL Quebec Mistassini Dolbeau Comtois Saint-Thomas Girardville Normandin La Doré Amos Senneterre Opitciwan Saint-Prime Roberval Produits Forestiers Petit-Paris Alma Kénogami Baie-Comeau Outardes Saint-Fulgence É Hydro- Saguenay Larouche Saint-Félicien Clermont Saint-Hilarion Laurentide Gatineau Menominee, MI Detroit, MI R Cleveland, OH Chicago, IL R Pittsburgh, PA Philadelphia, PA R Fairmont, WV R R R R Indianapolis, IN R R Cincinnati, OH Columbus, OH Baltimore, MD Kansas City, KS R R St. Louis, MO R Tulsa/Oklahoma City, OK Grenada, MS Dallas/Fort Worth, TX R San Antonio/Austin, TX R R Houston, TX Calhoun, TN Catawba, SC Augusta, GA Coosa Pines, AL South Korea Mokpo pRoduct oveRview pApEr commercial printing papers coaTeD mecHaNIcaL uNcoaTeD mecHaNIcaL supercalendered (sca+, sca, scb, sNc) super-brite (uncoated freesheet alternatives) Hi-brite book Directory specialty Newsprint END USES magazines, catalogs, coupons, retail flyers, annual reports flyers, inserts, catalogs, magazines, coupons flyers and inserts, direct mail, instruction manuals, financial printing, statements, forms, maps, brochures, directories, general commercial printing, digital printing Paperback books, hard cover books, educational workbooks, children’s books, coloring books, comics Telephone books, directories construction and other papers Newspapers, inserts, flyers, telephone books, directories, commercial guides  Includes Align™ grades. Discover our Align family of papers at alignpaper.com. MArkET pUlp Northern bleached softwood kraft Northern bleached softwood kraft—flash southern bleached softwood kraft Northern bleached hardwood kraft southern bleached hardwood kraft recycled bleached kraft Fluff wooD proDUcTS Framing lumber studs and random lengths Nominal sizes (inches): 1 x 2 to 2 x 10 Length: 6 feet to 16 feet Specialty products Premium and select grades machine-stress rated (msr) lumber finger-jointed lumber furring strips bed-frame components I-joists Printing and writing papers, tissue and paper towels, specialty papers Disposable diapers, feminine hygiene and other absorbent products Light-frame construction, including walls, roofs and floors Do-it-yourself (DIY) projects, roof trusses, structural and industrial components, high-performance flooring rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 19 MANUFAcTUrINg opErATIoNS AND chAIN oF cUSToDy cErTIFIcATIoNS commercial printing papers caNaDa alma (Qc)—fsc, Pefc / Dolbeau (Qc)—fsc / fort frances (oN)— fsc, Pefc, sfI / Iroquois falls (oN)*—fsc, Pefc, sfI / kénogami (Qc)—fsc, Pefc / Laurentide (Qc)—fsc, Pefc *only paper machine #1 at Iroquois falls makes construction paper uNITeD sTaTes calhoun (TN)—fsc cW, Pefc, sfI / catawba (sc)—fsc cW, Pefc, sfI Newsprint caNaDa amos (Qc)—fsc, Pefc / baie-comeau (Qc)—fsc, Pefc / clermont (Qc)—fsc, Pefc / Iroquois falls (oN)—fsc, Pefc, sfI / Thorold (oN)—fsc / Thunder bay (oN)—fsc, Pefc, sfI uNITeD sTaTes augusta (Ga)—fsc cW, Pefc, sfI / calhoun (TN)*—fsc cW, Pefc, sfI / Grenada (ms)—fsc cW, Pefc, sfI / Ponderay (Wa)**—fsc, Pefc, sfI *calhoun in 2012 mainly produced commercial printing paper **resolute joint-venture interest (40%) souTH korea mokpo Market pulp caNaDa fort frances (oN)—fsc, Pefc / saint-félicien (Qc)—fsc, Pefc / Thunder bay (oN)—fsc, Pefc, sfI uNITeD sTaTes calhoun (TN)—fsc cW, Pefc, sfI / catawba (sc)—fsc cW, Pefc, sfI / coosa Pines (aL)—fsc cW, Pefc, sfI / fairmont (Wv)—fsc / menominee (mI)—fsc lumber caNaDa comtois (Qc)—fsc, Pefc / Girardville-Normandin (Qc)—fsc, Pefc / La Doré (Qc)—fsc, Pefc / maniwaki (Qc)—fsc, Pefc / mistassini (Qc)—fsc, Pefc / opitciwan (Qc)* / outardes (Qc)—fsc, Pefc / Produits forestiers mauricie (Qc)—fsc, Pefc, sfI / Produits forestiers Petit-Paris (Qc)—fsc, Pefc, sfI / roberval (Qc)—fsc, Pefc / saint-félicien (Qc)—fsc, Pefc / saint-fulgence (Qc)—fsc, Pefc / saint-Hilarion (Qc)—fsc, Pefc / saint-Thomas (Qc)—fsc, Pefc / senneterre (Qc)—fsc, Pefc / Thunder bay (Qc)—fsc, Pefc, sfI remanufactured wood château-richer (Qc)—fsc, Pefc / La Doré (Qc)—fsc, Pefc Engineered wood abitibi-LP (Larouche and saint-Prime) (Qc)—fsc, Pefc, sfI *resolute joint-venture interest (45%) fsc®: forest stewardship council® Pefc: fsc cW: forest stewardship council controlled Wood Programme for the endorsement of forest certification sfI®: sustainable forestry Initiative® newspRint newspRint MAkINg hEADlINES MAkINg hEADlINES AroUND ThE worlD AroUND ThE worlD Resolute is a leading global producer of top-quality newsprint. With Resolute is a leading global producer of top-quality newsprint. With mills strategically located to serve major markets throughout North mills strategically located to serve major markets throughout North America and abroad, we supply customers in some 80 countries. America and abroad, we supply customers in some 80 countries. INDUSTRY TRENDS INDUSTRY TRENDS 7.7 7.7 1.4% 1.4% 5.8 5.8 5.4 5.4 5.0 5.0 5.0 5.0 (3.0%) (3.0%) (1.2%) (1.2%) (2.8%) (2.8%) (4.9%) (4.9%) 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 World Western World Western Europe Europe Latin Latin America America Eastern Eastern Europe Europe North North America America Asia Asia (10.5%) (10.5%) 44% 12.4 Asia 44% 12.4 Asia 2 4% 6.9 Western Europe 2 4% 6.9 Western Europe 17% 5.0 North America 17% 5.0 North America 6% 1.7 Latin America 6% 1.7 Latin America 5% 1.4 Eastern Europe 5% 1.4 Eastern Europe 4% 1.2 Other 4% 1.2 Other Total N.A. newsprint demand Total N.A. newsprint demand (millions of metric tons) (millions of metric tons) 2012 world newsprint change in demand by 2012 world newsprint change in demand by geographic market (% change 2012 over 2011) geographic market (% change 2012 over 2011) 2012 newsprint demand distribution 2012 newsprint demand distribution (millions of metric tons) (millions of metric tons) SOURCE: PULP AND PAPER PRODUCTS COUNCIL (PPPC) SOURCE: PULP AND PAPER PRODUCTS COUNCIL (PPPC) SOURCE: PPPC SOURCE: PPPC INDUSTRY TRENDS INDUSTRY TRENDS 5.5 5.5 4.4 4.4 4.5 4.5 4.1 4.1 4.0 4.0 906 906 719 719 507 507 438 438 491 491 94% 3,487 North America 94% 3,487 North America 4% 130 Latin America 4% 130 Latin America 1% 39 Eastern Europe 1% 39 Eastern Europe 1% 44 Other 1% 44 Other 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 Total N.A. coated mechanical Total N.A. coated mechanical paper demand (millions of short tons) paper demand (millions of short tons) N.A. coated mechanical paper imports N.A. coated mechanical paper imports (thousands of short tons) (thousands of short tons) 2012 N.A. producers coated 2012 N.A. producers coated mechanical paper shipment distribution mechanical paper shipment distribution (thousands of short tons) (thousands of short tons) 7 7 8 8 our 3.1 million metric tons (mt) of newsprint capacity our 3.1 million metric tons (mt) of newsprint capacity represents approximately 9% of worldwide capacity represents approximately 9% of worldwide capacity and 39% of North american capacity. In 2012, inter- and 39% of North american capacity. In 2012, inter- national sales represented 41% of our total news- national sales represented 41% of our total news- 4 4 print sales. print sales. 3 3 2 2 -4 -4 -6 -6 -2 -2 0 0 6 6 2 2 5 5 -8 -8 1 1 0 0 our newsprint routinely makes the front pages our newsprint routinely makes the front pages of some of the world’s most widely circulated of some of the world’s most widely circulated -12 -12 -10 -10 newspapers, including The Washington Post, The newspapers, including The Washington Post, The New York Times, and O Globo. and when it is not New York Times and O Globo. and when it is not carrying the day’s headlines, resolute newsprint is carrying the day’s headlines, resolute newsprint is used in a variety of ways to help wholesalers and used in a variety of ways to help wholesalers and retailers connect with consumers through advertis- retailers connect with consumers through advertis- ing inserts, flyers, brochures, circulars, telephone ing inserts, flyers, brochures, circulars, telephone books, business directories and commercial guides. books, business directories and commercial guides. INDUSTRY TRENDS INDUSTRY TRENDS 2.4% 2.4% (1.0%) (1.0%) (0.8%) (0.8%) (7.6%) (7.6%) (14.5%) (14.5%) 7.1% 7.9% 7.1% 7.9% 4.0% 4.0% 2.6% 2.6% World Oceania World Oceania Japan Western Japan Western Europe Europe North North America America Latin Latin America America Eastern Eastern Europe Europe China China Other Other Asia Asia 32% 18 Eucalyptus 32% 18 Eucalyptus 2 6% 14 NBSK 2 6% 14 NBSK 17% 9 Other 17% 9 Other 12% 6 SBSK 12% 6 SBSK 9% 5 NBHK 9% 5 NBHK 4% 2 SBHK 4% 2 SBHK 2 9% 16 Western Europe 2 9% 16 Western Europe 26% 15 China 26% 15 China 16% 8 Other Asia/Africa 16% 8 Other Asia/Africa 14% 7 North America 14% 7 North America 6% 3 Latin America 6% 3 Latin America 4% 2 Japan 4% 2 Japan 4% 2 Eastern Europe 4% 2 Eastern Europe 1% 0 Oceania 1% 0 Oceania 2012 world chemical pulp demand 2012 world chemical pulp demand (% change) (% change) 2012 world chemical demand distribution, 2012 world chemical demand distribution, by grade (millions of metric tons) by grade (millions of metric tons) 2012 world chemical demand distribution, 2012 world chemical demand distribution, by region (millions of metric tons) by region (millions of metric tons) SOURCE: PPPC SOURCE: PPPC SOURCE: PPPC SOURCE: PPPC EN2PR_ Resolute_2012AR_28361.indd 20 13-03-21 2:31 PM INDUSTRY TRENDS INDUSTRY TRENDS 6.6 6.6 5.5 5.5 5.6 5.6 5.1 5.1 4.3 4.3 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 Total N.A. uncoated Total N.A. uncoated mechanical demand (millions of short tons) mechanical demand (millions of short tons) (9.9%) (9.9%) (15.7%) (15.7%) (20.5%) (20.2%) (20.5%) (20.2%) (18.4%) (18.4%) Total SC-A/A+ SC-B/ Total SC-A/A+ SC-B/ STD STD LW LW SNC+ SNC+ 2012 total change in N.A. 2012 total change in N.A. uncoated mechanical demand, by grade uncoated mechanical demand, by grade (% change 2012 over 2011) (% change 2012 over 2011) 45% 1,958 STD 45% 1,958 STD 28% 1,190 SC-A/A+ 28% 1,190 SC-A/A+ 16% 683 SC-B/SNC+ 16% 683 SC-B/SNC+ 11% 472 LW 11% 472 LW 2012 N.A. uncoated mechanical 2012 N.A. uncoated mechanical demand distribution, by grade demand distribution, by grade (thousands of short tons) (thousands of short tons) 9 9 6 6 3 3 0 0 -3 -3 -6 -6 -9 -9 -12 -12 -15 -15 6 6 5 5 4 4 3 3 2 2 1 1 0 0 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1 0 0 1000 1000 800 800 600 600 400 400 200 200 0 0 0 0 -5 -5 -10 -10 -15 -15 -20 -20 -25 -25 rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 21 WOOD PRODUCTS DISTRIBUTION OF SALES 61% CANADA 39% UNITED STATES NEWSPRINT DISTRIBUTION OF SALES 48% UNITED STATES 24% LATIN AMERICA 11% ASIA 11% CANADA 5% EUROPE 1% OTHER COUNTRIES COMMERCIAL PRINTING PAPERS DISTRIBUTION OF SALES 84% UNITED STATES 8% CANADA 4% LATIN AMERICA 2% ASIA 1% EUROPE 1% OTHER COUNTRIES MARKET PULP DISTRIBUTION OF SALES 56% UNITED STATES 20% EUROPE 9% ASIA 8% CANADA 6% LATIN AMERICA 1% OTHER COUNTRIES Total North american newsprint demand declined 1.2% in 2012, reflecting a 20% increase in demand from other uses, mainly commercial printers, and a 6% decline in demand from newspapers. accordingly, the average operating rate, on shipment to capacity basis, remained elevated in 2012, at 92%. Global demand for newsprint was down 3% in 2012, including an 11% decline in Western europe, 9% in India and 5% in Latin america. North american exports were down to Western europe (30%), asia (32%) and Latin america (6%), mainly because the strong u.s. dollar has created difficult conditions for North american producers on export markets. FIG. 2.2 B FUEL USE 42.9% Black liquor solids 31.8% Bark and biosolids 17.4% Natural gas 3.9% Coal 1.3% Steam PULP AND PAPER MILLS 2012 0.9% Bunker C oil 0.7% Landfill gas 0.6% Tire derived fuel 0.4% Plastics 0.1% Light fuel oil ELECTRICITY FIG. 2.2 C USE PULP AND PAPER MILLS 2012 42.4% Purchased–hydro 18.3% Purchased–nuclear 16.3% Purchased–coal 8.4% Self–generated cogeneration power 7.4% Self-generated hydro power 7.3% Purchased–other FIG. 2.2 E CARBON FOOTPRINT PULP AND PAPER MILLS 2012 31% Scope 1: direct emissions from production 69% Scope 2: indirect emissions related to purchased electricity and steam Graph does not add up to 100% due to rounding Graph does not add up to 100% due to rounding INDUSTRY TRENDS 7.7 1.4% 5.8 5.4 5.0 5.0 (3.0%) (1.2%) (2.8%) (4.9%) 2008 2009 2010 2011 2012 World Western Europe Latin America Eastern Europe North America Asia (10.5%) 44% 12.4 Asia 2 4% 6.9 Western Europe 17% 5.0 North America 6% 1.7 Latin America 5% 1.4 Eastern Europe 4% 1.2 Other Total N.A. newsprint demand (millions of metric tons) 2012 world newsprint change in demand by geographic market (% change 2012 over 2011) 2012 newsprint demand distribution (millions of metric tons) SOURCE: PULP & PAPER PRODUCTS COUNCIL (PPPC) commeRciAl commeRciAl pRinting pApeRs pRinting pApeRs SOURCE: PPPC INDUSTRY TRENDS 5.5 4.4 4.5 4.1 4.0 906 719 507 438 491 94% 3,487 North America 4% 130 Latin America 1% 39 Eastern Europe 1% 44 Other 2008 2009 2010 2011 2012 2008 2009 2010 2011 2012 Total N.A. coated mechanical paper demand (millions of short tons) N.A. coated mechanical paper imports (thousands of short tons) 2012 N.A. producers coated mechanical paper shipment distribution (thousands of short tons) 8 7 6 5 4 3 2 1 0 2 0 -2 INNovATIvE SolUTIoNS INNovATIvE SolUTIoNS For EvEry rUN For EvEry rUN Resolute Forest Products produces a wide spectrum of coated and Resolute Forest Products produces a wide spectrum of coated and uncoated mechanical papers that offer an attractive solution for uncoated mechanical papers that offer an attractive solution for practically any commercial printing application. practically any commercial printing application. -10 -12 -4 -8 -6 INDUSTRY TRENDS INDUSTRY TRENDS INDUSTRY TRENDS INDUSTRY TRENDS (14.5%) World Oceania Japan Western Europe 2008 2008 2009 2009 North America 2010 2010 Latin America 2011 2011 Eastern Europe 2012 2012 China Other Asia 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 7.1% 7.9% 4.0% 2.6% 4.4 4.4 (1.0%) (0.8%) 4.5 4.5 4.1 4.1 4.0 4.0 2.4% 5.5 5.5 (7.6%) 906 906 719 719 507 507 32% 18 Eucalyptus 2 6% 14 NBSK 17% 9 Other 438 438 12% 6 SBSK 9% 5 NBHK 4% 2 SBHK 491 491 2 9% 16 Western Europe 26% 15 China 94% 3,487 North America 94% 3,487 North America 16% 8 Other Asia/Africa 4% 130 Latin America 4% 130 Latin America 14% 7 North America 1% 39 Eastern Europe 1% 39 Eastern Europe 6% 3 Latin America 1% 44 Other 1% 44 Other 4% 2 Japan 4% 2 Eastern Europe 1% 0 Oceania INDUSTRY TRENDS INDUSTRY TRENDS 7.7 7.7 1.4% 1.4% 5.8 5.8 5.4 5.4 5.0 5.0 5.0 5.0 (3.0%) (3.0%) (1.2%) (1.2%) (2.8%) (2.8%) (4.9%) (4.9%) 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 World Western World Western Latin Latin Europe Europe America America Eastern Eastern Europe Europe North North America America Asia Asia (10.5%) (10.5%) 44% 12.4 Asia 44% 12.4 Asia 2 4% 6.9 Western Europe 2 4% 6.9 Western Europe 17% 5.0 North America 17% 5.0 North America 6% 1.7 Latin America 6% 1.7 Latin America 5% 1.4 Eastern Europe 5% 1.4 Eastern Europe 4% 1.2 Other 4% 1.2 Other 2 2 0 0 -2 -2 -4 -4 -6 -6 -8 -8 -10 -10 -12 -12 INDUSTRY TRENDS INDUSTRY TRENDS 7.1% 7.9% 7.1% 7.9% 4.0% 4.0% 2.6% 2.6% (1.0%) (1.0%) (0.8%) (0.8%) (7.6%) (7.6%) (14.5%) (14.5%) World Oceania World Oceania Japan Western Japan Western North North Latin Latin Europe Europe America America America America Eastern Eastern Europe Europe China China Other Other Asia Asia 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1 0 0 2.4% 2.4% 9 9 6 6 3 3 0 0 -3 -3 -6 -6 -9 -9 -12 -12 -15 -15 32% 18 Eucalyptus 32% 18 Eucalyptus 2 6% 14 NBSK 2 6% 14 NBSK 17% 9 Other 17% 9 Other 12% 6 SBSK 12% 6 SBSK 9% 5 NBHK 9% 5 NBHK 4% 2 SBHK 4% 2 SBHK 2 9% 16 Western Europe 2 9% 16 Western Europe 26% 15 China 26% 15 China 16% 8 Other Asia/Africa 16% 8 Other Asia/Africa 14% 7 North America 14% 7 North America 6% 3 Latin America 6% 3 Latin America 4% 2 Japan 4% 2 Japan 4% 2 Eastern Europe 4% 2 Eastern Europe 1% 0 Oceania 1% 0 Oceania Total N.A. newsprint demand Total N.A. newsprint demand (millions of metric tons) (millions of metric tons) 2012 world newsprint change in demand by 2012 world newsprint change in demand by geographic market (% change 2012 over 2011) geographic market (% change 2012 over 2011) 2012 newsprint demand distribution 2012 newsprint demand distribution (millions of metric tons) (millions of metric tons) 2012 world chemical pulp demand (% change) Total N.A. coated mechanical Total N.A. coated mechanical paper demand (millions of short tons) paper demand (millions of short tons) 2012 world chemical demand distribution, N.A. coated mechanical paper imports N.A. coated mechanical paper imports by grade (millions of metric tons) (thousands of short tons) (thousands of short tons) 2012 N.A. producers coated 2012 N.A. producers coated 2012 world chemical demand distribution, mechanical paper shipment distribution mechanical paper shipment distribution by region (millions of metric tons) (thousands of short tons) (thousands of short tons) SOURCE: PULP AND PAPER PRODUCTS COUNCIL (PPPC) SOURCE: PULP & PAPER PRODUCTS COUNCIL (PPPC) SOURCE: PPPC SOURCE: PPPC SOURCE: PPPC 9 800 800 1000 1000 6 6 6 3 5 5 0 -3 4 4 -6 3 3 -9 2 2 -12 approximately one-third of our production of uncoated approximately one-third of our production of uncoated mechanical papers is supercalendered paper, mainly mechanical papers is supercalendered paper, mainly used for coupons, retail inserts and newspaper sup- used for coupons, retail inserts and newspaper sup- plements. We produce another third of high-bright plements. We produce another third of high-bright papers for general commercial printing, educational papers for general commercial printing, educational textbooks, digital printing and tradebooks. The last textbooks, digital printing and tradebooks. The last third includes papers for directories, paperback third includes papers for directories, paperback books and other commercial applications. In total, books and other commercial applications. In total, our 1.3 million metric tons of uncoated mechanical our 1.3 million metric tons of uncoated mechanical paper capacity makes us the largest producer in paper capacity makes us the largest producer in North america, and the third largest in the world. North america, and the third largest in the world. We sell uncoated mechanical papers almost exclu- We sell uncoated mechanical papers almost exclu- sively in North america. sively in North america. INDUSTRY TRENDS INDUSTRY TRENDS 400 400 600 600 200 200 -15 1 1 0 0 0 0 With 645,000 metric tons of capacity, we are North With 645,000 metric tons of capacity, we are North america’s third largest producer of coated mechani- america’s third largest producer of coated mechani- cal papers, grades used for magazines, catalogs and cal papers, grades used for magazines, catalogs and advertising inserts. Demand for these products is advertising inserts. Demand for these products is largely tied to consumer spending and advertising. largely tied to consumer spending and advertising. 5.1 5.1 We sell to major commercial printers, publishers, We sell to major commercial printers, publishers, catalogers and retailers in North america. catalogers and retailers in North america. (15.7%) (15.7%) 4.3 4.3 6.6 6.6 5.6 5.6 5.5 5.5 North american demand for coated mechanical North american demand for coated mechanical paper was down 2.3% in 2012. There was a 4% paper was down 2.3% in 2012. There was a 4% 2011 2011 2009 2009 2008 2008 2010 2010 2012 2012 Total SC-A/A+ SC-B/ Total SC-A/A+ SC-B/ SNC+ SNC+ (20.5%) (20.2%) (20.5%) (20.2%) reduction in shipments within North america and a reduction in shipments within North america and a 12% increase in imports. The shipment-to-capacity 12% increase in imports. The shipment-to-capacity ratio average was elevated, at 94% in all of 2012, in ratio average was elevated, at 94% in all of 2012, in part as a result of machine closures in the industry. part as a result of machine closures in the industry. Total North american demand for uncoated Total North american demand for uncoated mechanical paper declined 16% in 2012, including mechanical paper declined 16% in 2012, including a 20% drop in supercalendered grades (sc-a+, a 20% drop in supercalendered grades (sc-a+, sc-a, sc-b), 18% in lightweight and 10% in standard sc-a, sc-b), 18% in lightweight and 10% in standard grades, including high-brights. The shipment to grades, including high-brights. The shipment-to- capacity ratio averaged 92% in the year, but it capacity ratio averaged 92% in the year, but it fell to 83% in December as a result of significant fell to 83% in December as a result of significant capacity additions late in the year. capacity additions late in the year. pApErS AlIgNED wITh ToDAy’S pApErS AlIgNED wITh ToDAy’S ENvIroNMENTAl NEEDS ENvIroNMENTAl NEEDS Taking steps to responsibly manage our environmen- Taking steps to responsibly manage our environmen- tal footprint and improve our product diversification, tal footprint and improve our product diversification, we have introduced our Align™ family of eco-conscious,  we have introduced our Align™ family of eco-conscious,  45% 1,958 STD 45% 1,958 STD 28% 1,190 SC-A/A+ 28% 1,190 SC-A/A+ budget-friendly paper grades, produced with mechan- budget-friendly paper grades, produced with mechan- 16% 683 SC-B/SNC+ 16% 683 SC-B/SNC+ ical pulp. These provide an excellent alternative to ical pulp. These provide an excellent alternative to 11% 472 LW 11% 472 LW over-engineered, archival grade freesheet, pro- over-engineered, archival grade freesheet pro- duced with chemical pulp—without reducing quality. duced with chemical pulp—without reducing quality. In fact, as part of its sales and marketing strategy, In fact, as part of its sales and marketing strategy, (18.4%) (18.4%) (9.9%) (9.9%) STD STD LW LW 2012 total change in N.A. 2012 total change in N.A. uncoated mechanical demand, by grade uncoated mechanical demand, by grade (% change 2012 over 2011) (% change 2012 over 2011) 2012 N.A. uncoated mechanical 2012 N.A. uncoated mechanical demand distribution, by grade demand distribution, by grade (thousands of short tons) (thousands of short tons) 2012 world chemical pulp demand 2012 world chemical pulp demand (% change) (% change) 2012 world chemical demand distribution, 2012 world chemical demand distribution, by grade (millions of metric tons) by grade (millions of metric tons) 2012 world chemical demand distribution, 2012 world chemical demand distribution, by region (millions of metric tons) by region (millions of metric tons) Total N.A. uncoated Total N.A. uncoated mechanical demand (millions of short tons) mechanical demand (millions of short tons) SOURCE: PPPC SOURCE: PPPC SOURCE: PPPC SOURCE: PPPC EN2PR_ Resolute_2012AR_28361.indd 22 13-03-21 2:32 PM 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1 0 0 0 0 -5 -5 -10 -10 -15 -15 -20 -20 -25 -25 6 5 4 3 2 1 0 8 7 6 5 4 3 2 1 0 1000 800 600 400 200 0 0 -5 -10 -15 -20 -25 6.6 5.5 5.6 5.1 4.3 2008 2009 2010 2011 2012 Total N.A. uncoated mechanical demand (millions of short tons) SOURCE: PPPC (9.9%) (15.7%) (20.5%) (20.2%) (18.4%) Total SC-A/A+ SC-B/ STD LW SNC+ 2012 total change in N.A. uncoated mechanical demand, by grade (% change 2012 over 2011) 45% 1,958 STD 28% 1,190 SC-A/A+ 16% 683 SC-B/SNC+ 11% 472 LW 2012 N.A. uncoated mechanical demand distribution, by grade (thousands of short tons) INDUSTRY TRENDS INDUSTRY TRENDS 5.5 5.5 4.4 4.4 4.5 4.5 4.1 4.1 4.0 4.0 906 906 719 719 507 507 rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 438 438 491 491 94% 3,487 North America 94% 3,487 North America 4% 130 Latin America 4% 130 Latin America 1% 39 Eastern Europe 1% 39 Eastern Europe 1% 44 Other 1% 44 Other 23 23 Total N.A. newsprint demand Total N.A. newsprint demand (millions of metric tons) (millions of metric tons) 2012 world newsprint change in demand by 2012 world newsprint change in demand by geographic market (% change 2012 over 2011) geographic market (% change 2012 over 2011) 2012 newsprint demand distribution 2012 newsprint demand distribution (millions of metric tons) (millions of metric tons) 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 Total N.A. coated mechanical Total N.A. coated mechanical paper demand (millions of short tons) paper demand (millions of short tons) N.A. coated mechanical paper imports N.A. coated mechanical paper imports (thousands of short tons) (thousands of short tons) 2012 N.A. producers coated 2012 N.A. producers coated mechanical paper shipment distribution mechanical paper shipment distribution (thousands of short tons) (thousands of short tons) SOURCE: PULP AND PAPER PRODUCTS COUNCIL (PPPC) SOURCE: PULP & PAPER PRODUCTS COUNCIL (PPPC) SOURCE: PPPC SOURCE: PPPC 2 2 0 0 -2 -2 -4 -4 -6 -6 -8 -8 -10 -10 -12 -12 WOOD PRODUCTS WOOD PRODUCTS DISTRIBUTION OF SALES DISTRIBUTION OF SALES 61% CANADA 61% CANADA 39% UNITED STATES 39% UNITED STATES 6 6 5 5 4 4 3 3 2 2 1 1 0 0 1000 1000 800 800 600 600 400 400 200 200 0 0 COMMERCIAL PRINTING PAPERS COMMERCIAL PRINTING PAPERS DISTRIBUTION OF SALES DISTRIBUTION OF SALES 84% UNITED STATES 84% UNITED STATES 8% CANADA 8% CANADA 4% LATIN AMERICA 4% LATIN AMERICA 2% ASIA 2% ASIA 1% EUROPE 1% EUROPE 1% OTHER COUNTRIES 1% OTHER COUNTRIES INDUSTRY TRENDS INDUSTRY TRENDS 7.1% 7.9% 7.1% 7.9% 4.0% 4.0% 2.6% 2.6% (1.0%) (1.0%) (0.8%) (0.8%) (7.6%) (7.6%) (14.5%) (14.5%) World Oceania World Oceania Japan Western Japan Western North North Latin Latin Europe Europe America America America America Eastern Eastern Europe Europe China China Other Other Asia Asia 32% 18 Eucalyptus 32% 18 Eucalyptus 2 6% 14 NBSK 2 6% 14 NBSK 17% 9 Other 17% 9 Other 12% 6 SBSK 12% 6 SBSK 9% 5 NBHK 9% 5 NBHK 4% 2 SBHK 4% 2 SBHK 2012 world chemical pulp demand 2012 world chemical pulp demand (% change) (% change) 2012 world chemical demand distribution, 2012 world chemical demand distribution, by grade (millions of metric tons) by grade (millions of metric tons) 2012 world chemical demand distribution, 2012 world chemical demand distribution, by region (millions of metric tons) by region (millions of metric tons) INDUSTRY TRENDS INDUSTRY TRENDS 6.6 6.6 5.5 5.5 5.6 5.6 5.1 5.1 4.3 4.3 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 Total N.A. uncoated Total N.A. uncoated mechanical demand (millions of short tons) mechanical demand (millions of short tons) 2 9% 16 Western Europe 2 9% 16 Western Europe 26% 15 China 26% 15 China 16% 8 Other Asia/Africa 16% 8 Other Asia/Africa NEWSPRINT NEWSPRINT 14% 7 North America 14% 7 North America 6% 3 Latin America 6% 3 Latin America 4% 2 Japan 4% 2 Japan 4% 2 Eastern Europe 4% 2 Eastern Europe 1% 0 Oceania 1% 0 Oceania DISTRIBUTION OF SALES DISTRIBUTION OF SALES 48% UNITED STATES 48% UNITED STATES 24% LATIN AMERICA 24% LATIN AMERICA 11% ASIA 11% ASIA 11% CANADA 11% CANADA 5% EUROPE 5% EUROPE 1% OTHER COUNTRIES 1% OTHER COUNTRIES SOURCE: PPPC SOURCE: PPPC SOURCE: PPPC SOURCE: PPPC (9.9%) (9.9%) (15.7%) (15.7%) (20.5%) (20.2%) (20.5%) (20.2%) Total SC-A/A+ SC-B/ Total SC-A/A+ SC-B/ SNC+ SNC+ STD STD MARKET PULP MARKET PULP DISTRIBUTION OF SALES DISTRIBUTION OF SALES (18.4%) (18.4%) LW LW 56% UNITED STATES 56% UNITED STATES 20% EUROPE 20% EUROPE 9% ASIA 9% ASIA 8% CANADA 8% CANADA 6% LATIN AMERICA 6% LATIN AMERICA 1% OTHER COUNTRIES 1% OTHER COUNTRIES 2012 total change in N.A. 2012 total change in N.A. uncoated mechanical demand, by grade uncoated mechanical demand, by grade (% change 2012 over 2011) (% change 2012 over 2011) 2012 N.A. uncoated mechanical 2012 N.A. uncoated mechanical demand distribution, by grade demand distribution, by grade (thousands of short tons) (thousands of short tons) 45% 1,958 STD 45% 1,958 STD 28% 1,190 SC-A/A+ 28% 1,190 SC-A/A+ 16% 683 SC-B/SNC+ 16% 683 SC-B/SNC+ 11% 472 LW 11% 472 LW INDUSTRY TRENDS INDUSTRY TRENDS 7.7 7.7 1.4% 1.4% 5.8 5.8 5.4 5.4 5.0 5.0 5.0 5.0 (3.0%) (3.0%) (1.2%) (1.2%) (2.8%) (2.8%) (4.9%) (4.9%) 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 World Western World Western Latin Latin Europe Europe America America Eastern Eastern Europe Europe North North America America Asia Asia (10.5%) (10.5%) 44% 12.4 Asia 44% 12.4 Asia 2 4% 6.9 Western Europe 2 4% 6.9 Western Europe 17% 5.0 North America 17% 5.0 North America 6% 1.7 Latin America 6% 1.7 Latin America 5% 1.4 Eastern Europe 5% 1.4 Eastern Europe 4% 1.2 Other 4% 1.2 Other 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1 0 0 2.4% 2.4% 9 9 6 6 3 3 0 0 -3 -3 -6 -6 -9 -9 -12 -12 -15 -15 FIG. FIG. 2.2 B 2.2 B FUEL FUEL USE USE 42.9% Black liquor solids 42.9% Black liquor solids 31.8% Bark and biosolids 31.8% Bark and biosolids 17.4% Natural gas 17.4% Natural gas 3.9% Coal 3.9% Coal 1.3% Steam 1.3% Steam 1 1 7 7 5 5 3 3 2 2 6 6 8 8 4 4 0 0 -5 -5 resolute will focus on aggressively promoting its resolute will focus on aggressively promoting its cost-competitive align grades to consolidate its cost-competitive align grades to consolidate its position in current large-scale markets as well as position in current large-scale markets as well as expand into new niche markets. align papers are expand into new niche markets. align papers are made with up to 50% less wood fiber and have a made with up to 50% less wood fiber and have a smaller environmental footprint than traditional smaller environmental footprint than traditional offset papers, including some made with recycled offset papers, including some made with recycled content. by delivering higher opacity and bulk at a content. by delivering higher opacity and bulk at a lower basis weight than freesheet made with chemi- lower basis weight than freesheet made with chemi- cal pulp, align also helps reduce paper, postage and cal pulp, align also helps reduce paper, postage and transportation costs. a recent life cycle assessment transportation costs. a recent life cycle assessment found that our align grades have a carbon footprint found that our align grades have a carbon footprint that is from 35% to 85% smaller than that of the aver- that is from 35% to 85% smaller than that of the aver- age freesheet grade. ecopaque, equal offset and age freesheet grade. ecopaque, equal offset and resolutemax are included under the align umbrella. resolutemax are included under the align umbrella. FIG. FIG. for more information, visit alignpaper.com. for more information, visit alignpaper.com. 2.2 C 2.2 C -20 -20 -25 -25 -10 -10 -15 -15 0 0 south carolina, produces an impressive line of south carolina, produces an impressive line of coated mechanical papers available in a variety of coated mechanical papers available in a variety of brightnesses and finishes for catalogs, magazines, brightnesses and finishes for catalogs, magazines, coupons and retail inserts. our resoluteGloss, coupons and retail inserts. our resoluteGloss, resolutebrite and resolutemax grades offer supe- resolutebrite and resolutemax grades offer supe- rior printability and runnability. complementing rior printability and runnability. complementing these grades is a wide spectrum of supercalendered these grades is a wide spectrum of supercalendered papers such as sca+, sca, scb and sNc which are papers such as sca+, sca, scb and sNc which are produced at either our Dolbeau, kénogami and/or produced at either our Dolbeau, kénogami and/or Laurentide mills, in Quebec. Laurentide mills, in Quebec. ELECTRICITY ELECTRICITY USE USE BEST-SEllINg Book pApErS BEST-SEllINg Book pApErS resolute offers the widest range of book papers of resolute offers the widest range of book papers of any North american manufacturer. With many differ- any North american manufacturer. With many differ- PULP AND PULP AND ent calipers, shades, basis weights and brightness ent calipers, shades, basis weights and brightness PAPER MILLS 2012 PAPER MILLS 2012 combinations, our book papers offer us a competi- combinations, our book papers offer us a competi- tive advantage in the marketplace. from coloring tive advantage in the marketplace. from coloring books, puzzle books, mass market paperbacks and books, puzzle books, mass market paperbacks and tradebooks to educational workbooks and hardcover tradebooks to educational workbooks and hardcover books, we have a paper to fit just about any book books, we have a paper to fit just about any book publishing need. publishing need. 42.4% Purchased–hydro 42.4% Purchased–hydro 18.3% Purchased–nuclear 18.3% Purchased–nuclear 16.3% Purchased–coal 16.3% Purchased–coal 8.4% Self–generated cogeneration power 8.4% Self–generated cogeneration power 7.4% Self-generated hydro power 7.4% Self-generated hydro power 7.3% Purchased–other 7.3% Purchased–other 0.9% Bunker C oil 0.9% Bunker C oil 0.7% Landfill gas 0.7% Landfill gas 0.6% Tire derived fuel 0.6% Tire derived fuel 0.4% Plastics 0.4% Plastics 0.1% Light fuel oil 0.1% Light fuel oil hIgh-IMpAcT gloSSy grADES hIgh-IMpAcT gloSSy grADES many of North america’s top retailers rely on many of North america’s top retailers rely on resolute’s coated and supercalendered papers to resolute’s coated and supercalendered papers to help ensure that their flyers, inserts and catalogs help ensure that their flyers, inserts and catalogs make a great impression. our catawba mill, in make a great impression. our catawba mill, in PULP AND PULP AND PAPER MILLS 2012 PAPER MILLS 2012 EN2PR_ Resolute_2012AR_28361.indd 23 13-03-21 2:32 PM Graph does not add up to 100% due to rounding Graph does not add up to 100% due to rounding Graph does not add up to 100% due to rounding Graph does not add up to 100% due to rounding FIG. FIG. 2.2 E 2.2 E CARBON CARBON FOOTPRINT FOOTPRINT PULP AND PULP AND PAPER MILLS 2012 PAPER MILLS 2012 31% Scope 1: direct emissions from production 31% Scope 1: direct emissions from production 69% Scope 2: indirect emissions related 69% Scope 2: indirect emissions related to purchased electricity and steam to purchased electricity and steam INDUSTRY TRENDS INDUSTRY TRENDS 7.7 7.7 1.4% 1.4% 5.8 5.8 5.4 5.4 5.0 5.0 5.0 5.0 (3.0%) (3.0%) (1.2%) (1.2%) (2.8%) (2.8%) (4.9%) (4.9%) 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 World Western World Western Europe Europe Latin Latin America America Eastern Eastern Europe Europe North North America America Asia Asia (10.5%) (10.5%) 44% 12.4 Asia 44% 12.4 Asia 2 4% 6.9 Western Europe 2 4% 6.9 Western Europe 17% 5.0 North America 17% 5.0 North America 6% 1.7 Latin America 6% 1.7 Latin America 5% 1.4 Eastern Europe 5% 1.4 Eastern Europe 4% 1.2 Other 4% 1.2 Other Total N.A. newsprint demand Total N.A. newsprint demand (millions of metric tons) (millions of metric tons) 2012 world newsprint change in demand by 2012 world newsprint change in demand by geographic market (% change 2012 over 2011) geographic market (% change 2012 over 2011) 2012 newsprint demand distribution 2012 newsprint demand distribution (millions of metric tons) (millions of metric tons) SOURCE: PULP & PAPER PRODUCTS COUNCIL (PPPC) SOURCE: PULP AND PAPER PRODUCTS COUNCIL (PPPC) mARket pulp mARket pulp SOURCE: PPPC SOURCE: PPPC INDUSTRY TRENDS INDUSTRY TRENDS 5.5 5.5 4.4 4.4 4.5 4.5 4.1 4.1 4.0 4.0 906 906 719 719 507 507 438 438 491 491 94% 3,487 North America 94% 3,487 North America 4% 130 Latin America 4% 130 Latin America 1% 39 Eastern Europe 1% 39 Eastern Europe 1% 44 Other 1% 44 Other 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 Total N.A. coated mechanical Total N.A. coated mechanical paper demand (millions of short tons) paper demand (millions of short tons) N.A. coated mechanical paper imports N.A. coated mechanical paper imports (thousands of short tons) (thousands of short tons) 2012 N.A. producers coated 2012 N.A. producers coated mechanical paper shipment distribution mechanical paper shipment distribution (thousands of short tons) (thousands of short tons) 6 6 5 5 4 4 3 3 2 2 1 1 0 0 8 8 7 7 6 6 5 5 4 4 3 3 2 2 1 1 0 0 1000 1000 800 800 600 600 400 400 200 200 0 0 0 0 -5 -5 -10 -10 -15 -15 -20 -20 -25 -25 7 7 5 5 3 3 2 2 6 6 8 8 4 4 0 0 ThE FIBEr oF ThE FIBEr oF EvEryDAy lIFE EvEryDAy lIFE Our hardwood, softwood, recycled and fluff pulps are a renewable Our hardwood, softwood, recycled and fluff pulps are a renewable and biodegradable resource. They can be transformed into a host and biodegradable resource. They can be transformed into a host of everyday products that make life better—from soft tissues and fine of everyday products that make life better—from soft tissues and fine stationery, to the filter paper used to brew that perfect cup of coffee stationery, to the filter paper used to brew that perfect cup of coffee and absorbent products. and absorbent products. -10 -10 -12 -12 -4 -4 -8 -8 -6 -6 -2 -2 0 0 2 2 1 1 INDUSTRY TRENDS INDUSTRY TRENDS 2.4% 2.4% (1.0%) (1.0%) (0.8%) (0.8%) (7.6%) (7.6%) (14.5%) (14.5%) 7.1% 7.9% 7.1% 7.9% 4.0% 4.0% 2.6% 2.6% World Oceania World Oceania Japan Western Japan Western Europe Europe North North America America Latin Latin America America Eastern Eastern Europe Europe China China Other Other Asia Asia 32% 18 Eucalyptus 32% 18 Eucalyptus 2 6% 14 NBSK 2 6% 14 NBSK 17% 9 Other 17% 9 Other 12% 6 SBSK 12% 6 SBSK 9% 5 NBHK 9% 5 NBHK 4% 2 SBHK 4% 2 SBHK 2 9% 16 Western Europe 2 9% 16 Western Europe 26% 15 China 26% 15 China 16% 8 Other Asia/Africa 16% 8 Other Asia/Africa 14% 7 North America 14% 7 North America 6% 3 Latin America 6% 3 Latin America 4% 2 Japan 4% 2 Japan 4% 2 Eastern Europe 4% 2 Eastern Europe 1% 0 Oceania 1% 0 Oceania 2012 world chemical pulp demand 2012 world chemical pulp demand (% change) (% change) 2012 world chemical demand distribution, 2012 world chemical demand distribution, by grade (millions of metric tons) by grade (millions of metric tons) 2012 world chemical demand distribution, 2012 world chemical demand distribution, by region (millions of metric tons) by region (millions of metric tons) SOURCE: PPPC SOURCE: PPPC SOURCE: PPPC SOURCE: PPPC INDUSTRY TRENDS INDUSTRY TRENDS 6.6 6.6 5.5 5.5 5.6 5.6 5.1 5.1 4.3 4.3 2008 2008 2009 2009 2010 2010 2011 2011 2012 2012 Total N.A. uncoated Total N.A. uncoated mechanical demand (millions of short tons) mechanical demand (millions of short tons) (9.9%) (9.9%) (15.7%) (15.7%) (20.5%) (20.2%) (20.5%) (20.2%) (18.4%) (18.4%) Total SC-A/A+ SC-B/ Total SC-A/A+ SC-B/ STD STD LW LW SNC+ SNC+ 2012 total change in N.A. 2012 total change in N.A. uncoated mechanical demand, by grade uncoated mechanical demand, by grade (% change 2012 over 2011) (% change 2012 over 2011) 45% 1,958 STD 45% 1,958 STD 28% 1,190 SC-A/A+ 28% 1,190 SC-A/A+ 16% 683 SC-B/SNC+ 16% 683 SC-B/SNC+ 11% 472 LW 11% 472 LW 2012 N.A. uncoated mechanical 2012 N.A. uncoated mechanical demand distribution, by grade demand distribution, by grade (thousands of short tons) (thousands of short tons) 3 3 9 9 6 6 0 0 -3 -3 -9 -9 -6 -6 -15 -15 -12 -12 We operate eight pulp mills, five in the united states We operate eight pulp mills, five in the united states and three in canada, with a total capacity of 1.7 mil- and three in canada, with a total capacity of 1.7 mil- lion metric tons, making us the fourth largest pulp lion metric tons, making us the fourth largest pulp producer in North america. approximately 80% of producer in North america. approximately 80% of our virgin pulp capacity is softwood-based: northern our virgin pulp capacity is softwood-based: northern bleached softwood kraft pulp (or “Nbsk”), southern bleached softwood kraft pulp (Nbsk), southern bleached softwood kraft pulp (sbsk) and fluff pulp. bleached softwood kraft pulp (or “sbsk”) and fluff We are also a competitive producer of northern pulp. We are also a competitive producer of northern bleached hardwood kraft pulp (NbHk) and southern bleached hardwood kraft pulp (or “NbHk”) and southern bleached hardwood kraft pulp (or “sbHk”), bleached hardwood kraft pulp (sbHk), and, with the acquisition of fibrek in 2012, a leading producer of and, with the acquisition of fibrek in 2012, a leading recycled bleached kraft pulp (rbk). our market producer of recycled bleached kraft pulp (or “rbk”). pulp—the pulp we produce but do not consume our market pulp—the pulp we produce but do not consume internally—is used to make a range of internally—is used to make a range of consumer products, like tissue, packaging, specialty paper consumer products, like tissue, packaging, specialty paper products and other absorbent products. products and other absorbent products. approximately 39% of our 2012 market pulp shipments approximately 39% of our 2012 market pulp shipments were exported outside North america, including were exported outside North america, including significant exports to europe (21%) and asia (11%). significant exports to europe (21%) and asia (11%). overall chemical market pulp demand rose 2.4% in overall chemical market pulp demand rose 2.4% in 2012, driven by a 7% increase in chinese demand. 2012, driven by a 7% increase in chinese demand. Demand in North america and Western europe Demand in North america and Western europe improved in the fourth quarter, resulting in declines improved in the fourth quarter, resulting in declines for the year of only 0.8% and 1%, respectively. Global for the year of only 0.8% and 1%, respectively. Global demand for softwood pulp was up 2.4% in 2012, also demand for softwood pulp was up 2.4% in 2012, also as a result of stronger demand in the fourth quarter. as a result of stronger demand in the fourth quarter. Non-eucalyptus hardwood pulp was also higher in Non-eucalyptus hardwood pulp was also higher in 2012, by 2%. 2012, by 2%. EN2PR_ Resolute_2012AR_28361.indd 24 13-03-21 2:32 PM rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 25 WOOD PRODUCTS DISTRIBUTION OF SALES 61% CANADA 39% UNITED STATES NEWSPRINT DISTRIBUTION OF SALES 48% UNITED STATES 24% LATIN AMERICA 11% ASIA 11% CANADA 5% EUROPE 1% OTHER COUNTRIES A porTFolIo To MEET A vArIETy oF NEEDS our diversified portfolio includes Northern and southern softwood and hardwood pulps, recycled bleached kraft pulp, as well as fluff pulp, which is often used to make the absorbent core of personal care products. Softwood pulp: With their long fibers, softwood pulp features structural properties that provide excep- tional strength. as well, minimal energy is needed to refine softwood pulp, which is favored for use in manufacturing tissue and paper towels, as well as printing, writing and specialty grade papers. FIG. 2.2 C FIG. 2.2 B FUEL USE 42.9% Black liquor solids 31.8% Bark and biosolids 17.4% Natural gas 3.9% Coal 1.3% Steam PULP AND PAPER MILLS 2012 0.9% Bunker C oil 0.7% Landfill gas 0.6% Tire derived fuel 0.4% Plastics 0.1% Light fuel oil COMMERCIAL PRINTING PAPERS DISTRIBUTION OF SALES 84% UNITED STATES 8% CANADA 4% LATIN AMERICA 2% ASIA 1% EUROPE 1% OTHER COUNTRIES MARKET PULP DISTRIBUTION OF SALES 56% UNITED STATES 20% EUROPE 9% ASIA 8% CANADA 6% LATIN AMERICA 1% OTHER COUNTRIES hardwood pulp: key features of hardwood pulp include excellent cleanliness, formation and surface properties, complemented by good bulk and opacity. Fluff pulp: fluff pulp, produced in alabama in the southern united states from loblolly pine, provides the superior integrity, absorbency and wicking fea- tures required for high-quality absorbent and spe- cialty products. ELECTRICITY USE recycled Bleached kraft: our fully dried recycled PULP AND bleached kraft (rbk) can be manufactured to PAPER MILLS 2012 several different brightness levels and is used in the tissue and towel as well as in the printing and 42.4% Purchased–hydro 18.3% Purchased–nuclear writing industries. 16.3% Purchased–coal 8.4% Self–generated cogeneration power 7.4% Self-generated hydro power 7.3% Purchased–other Graph does not add up to 100% due to rounding Graph does not add up to 100% due to rounding FIG. 2.2 E CARBON FOOTPRINT PULP AND PAPER MILLS 2012 31% Scope 1: direct emissions from production 69% Scope 2: indirect emissions related to purchased electricity and steam wood pRoducts BUIlDINg ThE FUTUrE Resolute Forest Products is a major producer of lumber and other wood products for the residential construction, non-residential and home renovation markets. We also produce products for specialized structural and industrial applications. INDUSTRY TRENDS 1.6 1.6 1.8 1.7 2.1 2.0 1.8 1.4 0.9 0.6 0.6 0.6 0.8 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 New privately owned housing units started (millions of units) Actual U.S. housing starts in 2012 were 780,000, 28% higher than in 2011. SOURCE: U.S. CENSUS BUREAU Actual U.S. housing starts in 2012 were 780,000, 28% higher than in 2011. our sawmills produce construction-grade lumber that we sell in North america, mostly on the east coast, and provide wood chips to our pulp and paper mills in canada. We also produce I-joists for the construction industry and bed frame components, finger joints and furring strips. 2.0 MANAgINg ForESTS wITh ToMorrow IN MIND resolute is committed to fostering the long-term regeneration of the forests we manage for the bene- fit of future generations through sustainable forest management (sfm) and continuous improvement of our forestry practices. as responsible managers, we 1.5 1.0 0.5 0.0 rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 27 WOOD PRODUCTS DISTRIBUTION OF SALES 61% CANADA 39% UNITED STATES seek to balance the cycles of growing and harvest- ing trees with the protection of wildlife, plants, soil and water, as well as aesthetic, cultural and recre- ational values. resolute is among the largest sfm certificate holders in the world, with 100% of the woodlands we own or manage third-party certified to internationally recognized sfm standards. We are expanding our certification commitment by adding forest stewardship council® (fsc®) certification to 80% of our managed forests by 2015, and have reached 65% certification at press time for this report. NEWSPRINT DISTRIBUTION OF SALES 48% UNITED STATES 24% LATIN AMERICA 11% ASIA 11% CANADA 5% EUROPE 1% OTHER COUNTRIES our strict adherence to internationally recognized sfm and chain of custody standards provides cus- tomers with the assurance that the wood fiber we use originates from responsibly managed forests. COMMERCIAL PRINTING PAPERS DISTRIBUTION OF SALES 84% UNITED STATES 8% CANADA 4% LATIN AMERICA 2% ASIA 1% EUROPE 1% OTHER COUNTRIES MARKET PULP DISTRIBUTION OF SALES 56% UNITED STATES 20% EUROPE 9% ASIA 8% CANADA 6% LATIN AMERICA 1% OTHER COUNTRIES FIG. 2.2 B FUEL USE 42.9% Black liquor solids 31.8% Bark and biosolids 17.4% Natural gas 3.9% Coal 1.3% Steam PULP AND PAPER MILLS 2012 0.9% Bunker C oil 0.7% Landfill gas 0.6% Tire derived fuel 0.4% Plastics 0.1% Light fuel oil ELECTRICITY FIG. 2.2 C USE PULP AND PAPER MILLS 2012 42.4% Purchased–hydro 18.3% Purchased–nuclear 16.3% Purchased–coal 8.4% Self–generated cogeneration power 7.4% Self-generated hydro power 7.3% Purchased–other FIG. 2.2 E CARBON FOOTPRINT PULP AND PAPER MILLS 2012 31% Scope 1: direct emissions from production 69% Scope 2: indirect emissions related to purchased electricity and steam Graph does not add up to 100% due to rounding Graph does not add up to 100% due to rounding rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 29 LIVING THE COMPANy VALUES: be AccountAble Mariem Elsayed—Director, Investor Relations Montréal (Quebec) Head Office In the year since I’ve been part of the resolute team, I’ve been struck by how everyone I work with has a strong sense of ownership; employees embrace our company value of being accountable for their per- formance. There is a strong dynamic that exists to support each other so that together, we can help the company succeed. I’ve never had a dull moment working in Investor relations. There’s always a new challenge around the corner, and that’s what I was looking for when I joined. We seek to build and foster relationships with our shareholders daily. We’re accountable to them, and we aim to continuously and proactively respond to their needs. Part of what I do is help track our stock price and try and determine why it’s moving up or down. I also track our competitors’ activities—while doing so, I’m learning as well as gathering important information that provides valuable insight to management. as I go about my responsibilities and report on develop- ments, I see that there is clearly an open-door policy: senior management is easily accessible, which is refreshing. When I was considering joining resolute, I had ques- tions about the company’s past financial difficulties. When I looked more closely, I saw that the company’s executive Team was focused and frugal, aggressively paying down debt and reducing costs. They set goals, measure progress and deliver results. I’m confident about the company’s direction and the management Team’s sense of accountability. In terms of the long-term viability of the print sector, I’m often reminded of an experience I had visiting family in egypt. There I saw how ancient egyptians crafted papyrus some 4,000 years ago as a way to share ideas and communicate. We’re still putting our ideas on paper today, and that tells me resolute has a very long future. STRATEGIC STATEMENT LEVERAGE ENVIRONMENTAL, SOCIAL AND ECONOMIC PERFORMANCE TO MAINTAIN AND ENHANCE COMPETITIVE POSITION oUr BUSINESS STrATEgy our corporate strategy includes, on the one hand, a gradual retreat from certain paper grades, and on the other, the use of our strong financial position to act on opportunities to diversify and grow. That strategy focuses on three core themes: operational excellence, disciplined use of capital and strategic initiatives. SUSTAINABILITY STRATEGY AREAS OF PRIMARY FOCUS operational Excellence We aim to improve our performance and margins by: (1) leveraging our lower-cost position; (2) maintaining a stringent focus on reducing costs and optimizing our diversified asset base; (3) maximizing the benefits of our access to virgin fiber and managing our exposure to volatile recycled fiber; (4) pursuing our strategy of managing production and inventory levels, and focus- ing production on our most competitive facilities and machines; and (5) capitalizing on our economical access to international markets to compensate for the secular decline in North american newsprint demand. REINFORCE ENVIRONMENTAL CREDENTIALS KEY PERFORMANCE AREAS > SUSTAINABLE FIBER SOURCING > CLIMATE CHANGE > WATER USE > PRODUCT AND PROCESS INNOVATION Disciplined Use of capital We make capital management a priority. building on our focus to reduce manufacturing costs, we will con- tinue our efforts to decrease overhead and spend our capital in a disciplined, strategic and focused manner, concentrated on our most successful sites. ouR stRAtegy reducing debt and associated interest charges is one of our primary financial goals. We believe this improves our financial flexibility and supports the implementa- tion of our strategic objectives. since December 31, 2010, we redeemed $349 million of principal amount of our 2018 senior secured notes and a $90 million promissory note issued in connection with an acquisi- tion in 2011. In 2012, we also repaid and canceled fibrek’s term loan and credit facility, for a total of $112 million. POSITION RESOLUTE AS A COMPETITIVE EMPLOYER Not only have we focused on reducing our debt and the associated interest burden, we also have in place BUILD SOLID COMMUNITY a $100 million share repurchase program, under which RELATIONS we have repurchased 5.6 million shares at a cost of $67 million through December 31, 2012. > HEALTH AND SAFETY > EMPLOYEE ENGAGEMENT IN COMPANY CULTURE > PROFESSIONAL DEVELOPMENT AND CAREER PROGRESSION > LABOR RELATIONS Strategic Initiatives > COMMUNITY We believe in taking an opportunistic approach to INVOLVEMENT > COLLABORATION strategic initiatives, pursuing only those that reduce WITH FIRST NATIONS > PARTICIPATION IN our cost position, improve our product diversification, PUBLIC POLICY provide synergies or allow us to expand into future growth markets. STRATEGIC COMMITMENTS AND INITIATIVES by acquiring fibrek, we grew our market pulp segment, increasing our presence in a market that we believe will grow over the long term. We believe that we can generate more value from fibrek’s assets, including BUSINESS STRATEGY STRATEGIC STATEMENT OUR CORPORATE STRATEGY INCLUDES A GRADUAL RETREAT FROM THE PRODUCTION OF CERTAIN PAPER GRADES AND THE LEVERAGING OF OUR STRONG FINANCIAL POSITION TO ACT ON OPPORTUNITIES TO DIVERSIFY AND GROW AREAS OF PRIMARY FOCUS KEY PERFORMANCE AREAS OPERATIONAL EXCELLENCE DISCIPLINED USE OF CAPITAL STRATEGIC INITIATIVES > MANUFACTURING COST REDUCTIONS AND ASSET DIVERSIFICATION > BENEFICIAL ACCESS TO VIRGIN FIBER AND MANAGEMENT OF EXPOSURE TO VOLATILE RECYCLED FIBER > PRODUCTION AND INVENTORY MANAGEMENT > ECONOMICAL ACCESS TO INTERNATIONAL MARKETS > OVERHEAD REDUCTION > DEBT REDUCTION > FOCUSED AND STRATEGIC USE OF CAPITAL AT MOST SUCCESSFUL OPERATIONS > $100 MILLION SHARE REPURCHASE PROGRAM > PURSUIT OF OPPORTUNISTIC INITIATIVES THAT REDUCE COSTS, IMPROVE PRODUCT DIVERSIFICATION, PROVIDE SYNERGIES OR ALLOW EXPANSION INTO FUTURE GROWTH MARKETS COMPETITIVE ADVANTAGES rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 31 the Nbsk mill and the two rbk mills, than they could on a standalone basis because of integration and the application of our business principles. •   Reinforce our environmental credentials, taking  appropriate steps to responsibly manage our envi- ronmental footprint; oUr SUSTAINABIlITy STrATEgy In our 2010 sustainability report, resolute committed to developing a sustainability strategy to align our efforts in environmental stewardship and social respon- sibility with our business objectives. In 2011, resolute established a sustainability committee composed of senior managers and issue experts tasked with devel- oping this strategy, among other efforts. This sustain- ability strategy has been approved by resolute’s executive Team and is summarized below. resolute forest Products is committed to operating in accordance with the three pillars of sustainable development—environmental, social and economic. This commitment to sustainability is underscored in our company’s vision, our corporate values and, most importantly, the way we do business every day. our sustainability strategy leverages our environ- mental, social and economic performance in order to maintain and enhance our competitive position. The company’s sustainability strategy has three areas of primary focus: SUSTAINABILITY STRATEGY •   Position Resolute as a competitive employer, attract- ing and retaining employees based on opportunities to quickly learn and grow within a dynamic organi- zation; and •   Build solid community relations, recognizing that  economically viable and civically involved compa- nies support long-term regional prosperity. These three areas of primary focus are supported by commitments made in a number of key performance areas which are outlined in more detail in our 2011 sustainability report. success in our sustainability efforts will be measured by the ability of our organization to meet commitments made to support the company’s three areas of primary focus and the corresponding key performance areas. We believe that in delivering on our sustainability objectives, we will create value for our shareholders and other company stakeholders. Progress will be achieved through the implementation of policies, management systems, programs and targets, and by further embedding sustainability within resolute’s corporate culture. STRATEGIC STATEMENT LEVERAGE ENVIRONMENTAL, SOCIAL AND ECONOMIC PERFORMANCE TO MAINTAIN AND ENHANCE COMPETITIVE POSITION REINFORCE ENVIRONMENTAL CREDENTIALS POSITION RESOLUTE AS A COMPETITIVE EMPLOYER BUILD SOLID COMMUNITY RELATIONS > SUSTAINABLE FIBER SOURCING > CLIMATE CHANGE > WATER USE > PRODUCT AND PROCESS INNOVATION > HEALTH AND SAFETY > EMPLOYEE ENGAGEMENT IN COMPANY CULTURE > PROFESSIONAL DEVELOPMENT AND CAREER PROGRESSION > LABOR RELATIONS > COMMUNITY INVOLVEMENT > COLLABORATION WITH FIRST NATIONS > PARTICIPATION IN PUBLIC POLICY STRATEGIC COMMITMENTS AND INITIATIVES AREAS OF PRIMARY FOCUS KEY PERFORMANCE AREAS BUSINESS STRATEGY AREAS OF PRIMARY FOCUS KEY AREAS PERFORMANCE STRATEGIC STATEMENT OUR CORPORATE STRATEGY INCLUDES A GRADUAL RETREAT FROM THE PRODUCTION OF CERTAIN PAPER GRADES AND THE LEVERAGING OF OUR STRONG FINANCIAL POSITION TO ACT ON OPPORTUNITIES TO DIVERSIFY AND GROW OPERATIONAL EXCELLENCE DISCIPLINED USE OF CAPITAL STRATEGIC INITIATIVES > MANUFACTURING COST REDUCTIONS AND ASSET DIVERSIFICATION > BENEFICIAL ACCESS TO VIRGIN FIBER AND MANAGEMENT OF EXPOSURE TO VOLATILE RECYCLED FIBER > PRODUCTION AND INVENTORY MANAGEMENT > ECONOMICAL ACCESS TO INTERNATIONAL MARKETS > OVERHEAD REDUCTION > DEBT REDUCTION > FOCUSED AND STRATEGIC USE OF CAPITAL AT MOST SUCCESSFUL OPERATIONS > $100 MILLION SHARE REPURCHASE PROGRAM > PURSUIT OF OPPORTUNISTIC INITIATIVES THAT REDUCE COSTS, IMPROVE PRODUCT DIVERSIFICATION, PROVIDE SYNERGIES OR ALLOW EXPANSION INTO FUTURE GROWTH MARKETS COMPETITIVE ADVANTAGES rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 33 LIVING THE COMPANy VALUES: ensuRe sustAinAbility Michèle Anctil, F. Eng.—Coordinator, Sustainable Forest Management Mauricie (Quebec) Woodlands Operations resolute’s commitment to sustainability is long- standing. I can attest to that. I followed my father Léopold’s footsteps as a forester and just like him, I joined the company after I graduated. It was my father who first taught me about the importance of the forest. Today, when we talk about sustainability, it is about responsible forest management aimed at meeting the needs of present and future generations. one generation later, I am still with the company and through my work, I make my own contribution to sustainable forest management. I now hold a position that is both extremely interesting and timely. as coordinator, sustainable forest man- age ment, I work in cooperation with my colleagues but also with all stakeholders on crown lands in the mauricie region such as zecs,* outfitting operations, trappers, various associations, aboriginal communities, environmental groups, other forest products compa- nies, forest workers and the relevant governments. These are all competent and motivated people who are committed to striking a balance between the three pil- lars of sustainability—environmental, social and economic. setting environmental, economic and social objectives with all these partners and establishing targets and indicators are key to ensuring a management approach that is both responsible and sustainable. *controlled Wildlife management zones in Quebec. I remember that at the beginning of my career, I was working in the forest and I had to organize several vis- its and meetings in the forest to describe and explain what we were doing to make sure that all stakeholders understood and that they could make an informed assessment of the acceptability of our practices. sustainable forest management certification is a vol- untary process that allows us to demonstrate that we manage the forest and that we use forest resources in accordance with strict principles and standards in the areas of sustainable forest management and envi- ronmental management. external independent orga- nizations make sure that we meet all the requirements of these internationally recognized standards. I have been with resolute forest Products since 1983 and I am proud to work for a company that shares my values, that knows how important it is to ensure sus- tainability and that is responsible for the long-term viability of the forests in its care. I am proud to help achieve our goals in the areas of sustainability and certification, to make people aware of the importance of the forest, but also to tell them that resolute forest Products is managing this renewable resource respon- sibly in the interest of present and future generations. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 35 sustAinAbility peRFoRmAnce A SUSTAINABlE FUTUrE Our operations have a material impact on the environment, the economy and on the communities in which we live and work. Equally balancing these three pillars of sustainability must be part of our business approach. We believe that sustainability directly contributes to building and enhanc- ing our competitiveness and long-term profitability. That is why we are working hard to ensure sustainability is at the core of all our business decisions. It is also why we opted for a more comprehensive annual report in 2012—one that includes not just financial information, but also information on our sustainability performance. This combined report aligns with our vision that sustainability and profitability drive our future. 1. About tHis section BoUNDArIES AND ScopE This report covers our financial year from January 1, 2012, to December 31, 2012. In regards to the sustain- ability information presented in this section, we have adopted the following approach to setting the scope and boundaries: •   We report sustainability performance results for all  operations where we have a controlling interest.14 a complete list of operations is included on pages 16–17. •   We report sustainability performance on issues  considered highly material, based on a detailed materiality analysis completed in 2011 in preparation of our 2010 sustainability report. additional report- ing on less material sustainability issues will be posted on our website in the coming months. for more information on our materiality analysis process, see the maTerIaLITY aNaLYsIs aND resuLTs sec- tion on page 37 or refer to our 2011 sustainability report at resolutefp.com/sustainability. •   All sustainability disclosures included in this report  and on our website are prepared using the Global reporting Initiative (GrI) Guidelines. coMpArABIlITy oF DATA This is our first combined report, and our fourth year of publishing sustainability-related data. We feel our ability to collect and present quality performance data has improved over time. No data reported in our 2011 sustainability report has been restated. However, performance data for 2012 is subject to data availability and change. We will report more comprehensively later this year on all material aspects of our sustainability performance according to GrI reporting guidelines. It should be noted that some sustainability information in this report deviates from stated boundaries, but these deviations are clearly identified. also, data related to greenhouse gas (GHG) performance has been prepared in accordance with the GHG Protocol and, where appropriate, we report performance normalized to metric tons of production. [ 14 ] subject to exceptions clearly indicated, data will include the three fibrek Inc. mills acquired and the restart of operations at the Dolbeau (Quebec) paper mill during the course of 2012. Data related to these specific mills will cover the period stretching from august 1, 2012, to December 31, 2012. Data excludes our opitciwan and Produits forestiers Petit-Paris joint ventures. Data also excludes mersey paper mill and oakhill sawmill (Nova scotia), which were sold in December 2012. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 37 1. About tHis section MATErIAlITy ANAlySIS AND rESUlTS In 2011, we completed a comprehensive materiality analysis in preparation for the publication of our 2010 sustainability report. as part of the process, we commissioned interviews with members of the research community, industry, government, custom- ers, eNGos, organized labor associations and inves- tors. Through these interviews, we gained a better understanding of the sustainability issues of material importance to us and how stakeholders perceive our management of these issues. We consider material issues to be first, of high concern to internal and external stakeholders, and second, to have a potential financial impact on our business. Identifying an issue as having a lower level of materi- ality does not mean it is unimportant or that we do not monitor company performance in that area. rather, it indicates the topic is of less immediate con- cern to our operations or stakeholders compared to other issues. our key materiality issues are outlined in figure 1.0 b on page 38. FIG. 1.0 A MATErIAlITy grID Higher STAkEholDEr coNc Er N Lower poTENTIAl IMpAcT IMpAcT Higher Through this 2011 materiality analysis, we identified the issues that warranted the most attention and that would therefore meet stakeholder expectations of sustainability performance. our environmental, social and eco- nomic footprint has remained comparable between 2011 and 2012. low impact/ high concernlow impact/ medium concernlow impact/ low concernmedium impact/ high concernmedium impact/ medium concernmedium impact/ low concernhigh impact/ high concernhigh impact/ medium concernhigh impact/ low concern1. About tHis section FIG. 1.0 B MATErIAlITy ISSUES HigH impact/ HigH impact/ medium impact/ HigH impact/ medium impact/ low impact/ medium impact/ low impact/ low impact/ medium concern HigH concern HigH concern low concern medium concern HigH concern low concern low concern medium concern SocIAl •   Child labor, forced  or compulsory labor •  Philanthropy •  Customer health and safety •  Customer privacy  •  Responsible marketing EcoNoMIc AND govErNANcE •  Anti-competitive behavior •   Compliance with laws and regula- tions (non-environmental) ENvIroNMENTAl •   Green, responsible procurement/ investment policies •   Non-GHG emissions, effluent  and waste •   Renewable energy (biofuels) •   Environmental impacts  of transportation SocIAl •   Economic contribution through  wages, taxes, etc. •  Employee benefits and programs  •  Non-discrimination and diversity  •  First Nations relations •  Grievance mechanisms •  Workforce training and education EcoNoMIc AND govErNANcE •   Economic risks associated  with climate change •  Involvement in public policy •  Policies on bribery and corruption ENvIroNMENTAl •   Environmental regulatory  compliance •   Energy consumption •  Environmental incidents •   Lower environmental impact  products •  Biodiversity •   Raw material supply chain  (especially fiber) •  GHG emissions •   Water consumption and  protection of water resources •   Sustainable forest management  (to third-party certification standards) SocIAl •   Community and stakeholder  engagement •  Employee health and safety •  Labor relations  •   Impact of entering or exiting  operating communities •  Pension obligations •   Workforce turnover  and recruitment needs EcoNoMIc AND govErNANcE •   Corporate economic viability •   Code of conduct and business  ethics HigHly Material issuesModerately Material issuesLess MateriaL or iMMateriaL issuesrESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 39 1. About tHis RepoRt SUSTAINABIlITy govErNANcE The overall responsibility for our sustainability perfor- mance resides with our President and chief executive officer, but resolute relies on its sustainability committee, established in 2011, to ensure we deliver on our key commitments and implement our strategies in this area. The committee is a cross-functional group comprised of senior managers from sales and human resources to purchasing, engineering and environment, among others. It is accountable to the executive Team and chaired by the vice President, corporate communications, sustainability and Government affairs. In 2012, the committee began its first series of meetings, and accomplished the following: •   Developed a formal sustainability strategy. •   Created a system to identify commitment risks,  identified key risks related to current commitments and worked to establish contingency plans. •   Expanded sustainability reporting disclosure under  the GrI framework. •   Tracked progress on current commitments, and  identified potential future commitments for human resources, environment and community issues that are currently under review. FIG. 1.0 C oUr cUrrENT coMMITMENTS ISSUE coMMITMENT FIBEr SoUrcINg wATEr Increase forest stewardship council® (fsc®) forest certification of managed forests from 18% in 2010 to 80% by 2015. Improve our understanding of our water footprint and voluntarily report to the carbon Disclosure Project’s Water Disclosure program.15 ENvIroNMENTAl coMplIANcE reduce environmental incidents by 10% in 2013 compared to the 2012 baseline, with a long-term goal of zero incidents. cArBoN MANAgEMENT STAkEholDEr ENgAgEMENT hUMAN rESoUrcES hEAlTh AND SAFETy achieve a 65% absolute reduction of scope 1 and 2 GHG emissions by 2015 over the 2000 base year. Implement standard scope 316 accounting and begin full scope 3 reporting by 2015. by the end of 2013, establish information-sharing community Groups at company operations to further enhance community relations efforts. Through 2015, implement new human resource practices to support work- force renewal and retention and engage employees in company’s sustainability-focused vision and values. achieve an occupational safety and Health administration (osHa) inci- dent rate of 1.0 or below in 2013, with a long-term goal of zero incidents, zero injuries. [ 15 ] We have changed our 2012 deadline to complete this commitment and are evaluating a new time frame to report to the carbon Disclosure Project on water. The company continues to have a strong interest in advancing the understanding of our water footprint. [ 16 ] scope 3 GHG emissions are all indirect greenhouse gas emissions not covered in scope 2, such as emissions from the production of purchased materials, or transportation activities in vehicles not owned or controlled by the company. 1. About tHis RepoRt FIG. 1.0 D coMMITMENTS coM plETED IN 2011–2012 Throughout 2012, we achieved a number of the commitments we made in our 2011 sustainability report. These include the following: ISSUE coMMITMENT FIBEr SoUrcINg proDUcT STEwArDShIp SUSTAINABIlITy govErNANcE hUMAN rESoUrcES obtained chain of custody certification, either to fsc®, Programme for the endorsement of forest certification (Pefc) or sustainable forestry Initiative® (sfI®), by 2012 at all North american pulp and paper mills17 and wood products facilities under company management. Launched a marketing strategy in 2012 to promote Align™ eco-efficient  papers that provide more value with less environmental impact. offered products that help our customers reduce their carbon emissions. Developed a formal mandate and short- and long-term objectives for the sustainability committee in 2012. refined our list of key sustainability metrics and established smarT targets for material issues. Developed a long-term strategy in 2012 to ensure workforce renewal as well as train and develop company leadership. FIrST NATIoNS Published a formal company policy on first Nations relations in 2012. hEAlTh AND SAFETy achieved an osHa incident rate of 1.13 in line with our goal to be at 1.2 or below in 2012. FIG. 1.0 E UNrEAlIzED coMMITMENT IN 2012 one commitment made in our 2011 sustainability report was unrealized in 2012. following the examination of our performance, corrective measures have been put in place in order to close future performance gaps. ISSUE coMMITMENT progrESS To DATE ENvIroNMENTAl coMplIANcE reduce environmental incidents by 20% in 2012 compared to 2010 baseline, with a long-term view of zero incidents. recorded a 6% increase in 2012 in comparison to 2011, missing our 20% reduction target (see page 52). [ 17 ] excluding Dolbeau (Quebec) paper mill, which resumed operations in august 2012. chain of custody implementation at this mill is currently in progress, rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 41 ReinFoRce ouR enviRonmentAl cRedentiAls FIBEr AND ForESTry SUSTAINABlE ForEST MANAgEMENT our adherence to third-party verified forest certifica- tion standards gives us an important competitive edge. It provides our customers with the assurance that our forests are responsibly managed according to rigorous standards developed specifically for local forest conditions. at the end of 2012, resolute owned or managed over 14.7 million hectares (36.3 million acres) of forestland in canada and the united states18, and 100% of those forests are managed using at least one of three internationally recognized sfm certifi- cation standards: forest stewardship council® (fsc®), sustainable forestry Initiative® (sfI®), and canadian standards association (csa). a portion of our externally sourced fiber is also certified to one of these aforementioned standards, or to the american Tree farm system (aTfs) standard. In all, we are one of the largest sfm certificate holders in the world. We continue to focus on growing our fsc certification. In 2011, we made a commitment to increase fsc cer- tification of our managed forests from 18% to 80% by 2015. Throughout 2012, we made substantial progress on this goal, and at press time for this report, 65% of the woodlands we own or manage are fsc-certified. for more details on forest certification, visit our web- site at resolutefp.com/certificates. 2. 2.1 MANAgINg oUr ForESTS For FUTUrE gENErATIoNS In august 2012, we celebrated the planting of our one billionth tree in northern ontario. This milestone was the result of collective efforts made by the company, our employees, our contractors and suppliers, and the government over the past 30 years. Working together, we are committed to protecting the forest for future generations by responsibly managing the woodlands entrusted to our care, by carefully track- ing the sources of our fiber supply, and by efficiently using the virgin and recycled fiber necessary to make our products. accomplishments resulting from our responsible forest management include the following: •   100% of Resolute-owned or managed woodlands  are certified to sustainable forest management (sfm) standards. •   100% of wood and virgin fiber inputs originate  from North american operations. •   100% of North American manufacturing facilities  have certified chain of custody tracking systems.17 •   92% of wood for sawmills and 44% of virgin fiber  inputs for pulp and paper mills are sfm-certified. •   33% of total fiber inputs for pulp and paper mills  are sourced from sawmill chips. •   10.2% of total fiber inputs for pulp and paper mills  are sourced from recovered paper. [ 18 ] 99% of the forestlands resolute owns or manages are in canada. 2.1 FIBEr AND ForESTry rESpoNSIBlE SoUrcINg our sawmills source 100% of their wood from forests in canada—mostly from resolute-owned or managed forests, and some from external suppliers. all of the fiber consumed by our operations originates from canada or the u.s. in the form of sawmill chips (33%), recovered fiber (10%)19 or roundwood (57%). our commitment to responsible sourcing is detailed in our Wood and fiber Procurement Policy, available for download at resolutefp.com/sustainability/ forestry_and_fiber_sourcing. FIBEr20 In 2012, we used 7,246,731 oven-dry metric tons (odmt) of virgin and recovered fiber. for the same year, 44% of the total virgin fiber we used was certified to one or more sfm standards, primarily originating from the forests we manage directly in canada. most of the remaining fiber came from external suppliers, primarily in the u.s., most of which are small, private landowners. for both internal and external sourcing, 100% of our fiber is procured through the fsc controlled Wood standard21 or the sfI fiber sourcing requirements. FIG. 2.1 A 2012 coNSUMpTIoN AND SoUrcINg oF vIrgIN FIBEr (pUlp AND pApEr MIllS) ToTal consumed (odmT) ToTal consumed fiber wiTh sfm cerTificaTion, % ToTal exTernally sourced (odmT) ToTal exTernally sourced wiTh sfm cerTificaTion, % caNaDa 3,084,342 uNITeD sTaTes 3,424,505 ToTAl 6,508,847 77% 16% 44% 1,068,131 3,335,657 4,403,788 42% 14% 21% fiber Procured Through fsc/sfi conTrolled sourcing, % 100% 100% 100% [ 19 ] Includes oNP (old newspapers), soP (sorted office paper) and omG (old magazines). Includes our mokpo mill in south korea. [ 20 ] Includes menominee (michigan), fairmont (West virginia) and saint-félicien (Quebec) mills as at august 1, 2012, to December 31, 2012. excludes mersey (Nova scotia) mill, sold in December 2012. [ 21 ] fsc controlled Wood: virgin wood or wood fiber which has been verified as having a low probability of including wood from any of the following categories: a) illegally harvested wood; b) wood harvested in violation of traditional and civil rights; c) wood harvested in forests in which high conservation values are threatened by management activities; d) wood harvested in forests being converted from natural and semi-natural forests to plantations or non-forest use; e) wood from forests in which genetically modified trees are planted. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 43 2.1 FIBEr AND ForESTry most of the virgin fiber consumed in canada is sourced from resolute’s owned or managed forests. for our operations in the united states, the majority of the fiber is sourced externally, through a supplier net- work, from numerous small, non-industrial private for- est (NIPf) landowners, most of whom have chosen not to pursue third-party certification for their typi- cally small-size parcel holdings due to the applicable costs and administrative requirements involved. Nonetheless, we are continually at work, through our suppliers and our industry trade associations, to encourage these small landowners to work to certify their properties to sfm standards that are designed specifically for them (including the american Tree farm system and the fsc family forest). our own certifi- cations require us to deal only with suppliers who are trained in the use of best management Practices (bmPs) for timber harvesting, and who then commit to being accountable for implementing them. This helps ensure that environmental concerns, such as protection of water quality, soil and endangered species, are addressed within the areas from which we source our timber, even though the non-industrial private forest landowners may not themselves be certified. wooD In 2012, our operations consumed 7,482,078 cubic meters (m3) of wood to manufacture lumber and value-added wood products. 100% of this wood originated from forests in canada. approximately FIG. 2.1 B 2012 coNSUMpTIoN oF wooD (SAwMIllS) 12% of our wood is purchased from external suppli- ers. In total, approximately 92% of our wood is certified. ToTal consumed (m3) % sourced exTernally % of ToTal consumed fiber cerTified % non-cerTified fiber consumed from conTrolled sources cANADA 7,482,078 12.3%22 92.1% 7.9% [ 22 ] excludes oakhill (Nova scotia) sawmill sold in December 2012. 2.1 FIBEr AND ForESTry chAIN oF cUSToDy We have instituted fiber-tracking systems at all of our facilities,23 all of which are third-party certified according to one or more of three internationally recognized chain of custody (coc) standards, namely fsc, sfI and Pefc. This helps to ensure that all of our wood and fiber inputs meet either the fsc controlled Wood standard or the sfI fiber sourcing requirements and in some cases, both. further details on the specific coc certifica- tions in place at each facility can be found at resolutefp.com/certificates. QUEBEc’S NEw ForESTry rEgIME Tenure regulatory changes in Quebec will result in about 30% of our timber supply being removed from current company allocations and sold through pub- lic auction. as of april 2013, responsibility for forest management planning, silviculture and certification will also be taken over by the provincial government. Quebec has committed to maintaining all forest cer- tifications in place on forestlands on the date of transfer. The new system is expected to increase the cost of harvesting timber and reduce supply. In light of this change, resolute will continue to closely monitor and assess the effects of forest-related reg- ulatory developments in Quebec. We will work to competitively position the company in the timber auction market and take advantage of any opportu- nity which could flow from these regulatory shifts. cANADIAN BorEAl ForEST AgrEEMENT as one of the founding partners in the canadian boreal forest agreement (cbfa), we are committed to implementing world-leading practices for sustain- able forest management and conservation that will ensure the future of the boreal forest, its diverse ecosystems and biodiversity. The cbfa represents a unique and significant commitment by all of its signatories to support conservation efforts and forest management. [ 23 ] excluding Dolbeau (Quebec) paper mill, which resumed operations in august 2012. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 45 2.1 FIBEr AND ForESTry unfortunately, as was reported in December 2012, Greenpeace announced its intention to leave the cbfa, making allegations regarding resolute’s man- agement of the boreal forest that have since been proven to be inaccurate and unfounded. We remain fully committed to the cbfa and all of its environ- mental, social and contractual obligations and will continue working with the other signatories to imple- ment the agreement’s principles and objectives. BIoDIvErSITy Providing protection for forest biodiversity and habi- tat plays a vital role in the creation of our 25-year management plans developed in association with government and the public. In fact, in 2006, resolute gifted two parcels of land we owned in the mauricie (Quebec) region to the Nature conservancy of canada. In 2012, the two parcels were recognized as a nature reserve by the Quebec Government, making the area the biggest peatland nature reserve in Quebec—a crucial habitat for many rare plants such as the white-fringed orchid. 2.2 ENErgy SoUrcES AND coNSUMpTIoN Pulp and paper production is an energy-intensive process. The cost and reliable supply of energy are key considerations for us due to their impact on our margins. energy costs currently account for 21% of our manufacturing costs. We see rising energy costs and power supply disruptions as risks that must be managed. That is why we are focusing on improving the energy efficiency of our mills and maximizing cogeneration of heat and power from renewable sources. In 2012, 68% of our total energy needs came from renewable sources. We purchase fuel, electricity and steam from exter- nal suppliers and generate electricity at our hydro- electric facilities and through cogeneration. While hydro is a primary source, we own seven sites that operate cogeneration facilities to produce clean energy from carbon-neutral biomass, thereby reduc- ing our energy costs while diverting the release of greenhouse gases into the atmosphere. FUEl ENErgy In 2012, we consumed 83 million gigajoules (GJ) of fuel energy at our pulp and paper mill operations, 75% of which came from biomass. as well, 1.6% of our fuel energy was sourced from other alternative eneRgy And climAte cHAnge energy fuels, including used tires, waste plastics and landfill gas. using old tires and waste plastics diverts these materials from landfills and recovers their energy value. ElEcTrIcITy AND cogENErATIoN In 2012, we consumed 14 million megawatt hours (mWh) of electricity (purchased and self-generated) at our pulp and paper mills, most of which was pur- chased from electric utilities, with the remainder com- ing from our own production. GHG emissions from electricity depend on the energy mix of local utilities, which varies significantly from region to region. many of our mills generate power that is sold to third- party customers. To further diversify our interests in biofuel, we announced, in 2012, the construction of an industrial wood pellet plant. This new plant, adja- cent to our sawmill in Thunder bay, ontario, will con- vert a currently underutilized residual material into a reliable source of renewable energy. construction of the plant is scheduled for completion in 2014, and we have a ten-year agreement to supply ontario Power Generation’s atikokan station with 45,000 metric tons of pellets annually. This will be the largest power plant in North america fueled entirely by biomass and will contribute significantly to reducing GHG emissions. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 47 2.2 We produce electricity at seven cogeneration facili- ties and seven hydroelectric dams. The output is con- sumed internally, sold at contracted fixed prices and/ or sold on the spot market. This allows us to reduce our costs by generating energy internally at a lower cost compared to open market purchases, and by producing revenue from sales of some of the power. FIG. 2.2 A cUrrENT AND FUTUrE cogENErATIoN SAlES ENErgy AND clIMATE chANgE The table below shows the facilities where we cur- rently produce, or will produce in 2013, energy and sell it externally as power produced from renewable sources. We buy back a portion of the energy pro- duced for use in our operations. SAlES TypE CapaCity (MW) annualized sales (MWh/year) ENErgy Current Dolbeau, Qc fort frances, oN saint-félicien, Qc new in 2013 Gatineau, Qc Thunder bay, oN cogeneration cogeneration cogeneration cogeneration cogeneration 28 45 43 15 65 163,000 3,700 305,400 96,000 370,000 WOOD PRODUCTS DISTRIBUTION OF SALES 61% CANADA 39% UNITED STATES COMMERCIAL PRINTING PAPERS DISTRIBUTION OF SALES 84% UNITED STATES 8% CANADA 4% LATIN AMERICA 2% ASIA 1% EUROPE 1% OTHER COUNTRIES NEWSPRINT DISTRIBUTION OF SALES 48% UNITED STATES 24% LATIN AMERICA 11% ASIA 11% CANADA 5% EUROPE 1% OTHER COUNTRIES WOOD PRODUCTS DISTRIBUTION OF SALES 61% CANADA 39% UNITED STATES MARKET PULP DISTRIBUTION OF SALES 56% UNITED STATES 20% EUROPE 9% ASIA 8% CANADA 6% LATIN AMERICA 1% OTHER COUNTRIES COMMERCIAL PRINTING PAPERS DISTRIBUTION OF SALES 84% UNITED STATES 8% CANADA 4% LATIN AMERICA 2% ASIA 1% EUROPE 1% OTHER COUNTRIES 2.2 NEWSPRINT DISTRIBUTION OF SALES 48% UNITED STATES 24% LATIN AMERICA 11% ASIA 11% CANADA 5% EUROPE 1% OTHER COUNTRIES only two of these facilities produced power for sale PULP AND PAPER MILLS 2012 for the duration of 2012—fort frances and saint- félicien. In December 2012, our Dolbeau facility 0.9% Bunker C oil began operations following the restart of the paper 0.7% Landfill gas 0.6% Tire derived fuel mill, and we completed the installation of a new turbine 0.4% Plastics at saint-félicien, adding an additional 9.5 mW of 0.1% Light fuel oil capacity. our Thunder bay facility is expected to begin production by the end of the first quarter of 2013, and the Gatineau facility is expected to begin selling power in the second quarter. We are also improving our energy efficiency through the Northern Industrial electricity rate (NIer) Program FIG. 2.2 B FUEL USE 42.9% Black liquor solids 31.8% Bark and biosolids 17.4% Natural gas 3.9% Coal 1.3% Steam PULP AND PAPER MILLS 2012 0.9% Bunker C oil 0.7% Landfill gas 0.6% Tire derived fuel 0.4% Plastics 0.1% Light fuel oil FIG. 2.2 B FUEL USE 42.9% Black liquor solids 31.8% Bark and biosolids 17.4% Natural gas 3.9% Coal 1.3% Steam Graph does not add up to 100% due to rounding Graph does not add up to 100% due to rounding to earn rebates on electricity purchased and con- sumed by our paper mills, provided we comply with the conditions of the program. our energy costs were favorably impacted by approximately c$19 million from the NIer’s retroactive rebate recorded in 2012. MARKET PULP DISTRIBUTION OF SALES 56% UNITED STATES 20% EUROPE 9% ASIA 8% CANADA 6% LATIN AMERICA 1% OTHER COUNTRIES ENErgy AND clIMATE chANgE FIG. 2.2 C ELECTRICITY USE PULP AND PAPER MILLS 2012 42.4% Purchased–hydro 18.3% Purchased–nuclear 16.3% Purchased–coal 8.4% Self–generated cogeneration power 7.4% Self-generated hydro power 7.3% Purchased–other FIG. 2.2 C ELECTRICITY USE PULP AND PAPER MILLS 2012 42.4% Purchased–hydro 18.3% Purchased–nuclear 16.3% Purchased–coal 8.4% Self–generated cogeneration power 7.4% Self-generated hydro power 7.3% Purchased–other Graph does not add up to 100% due to rounding clIMATE chANgE AND grEENhoUSE gAS EMISSIoNS The environmental elements of our sustainability commitments extend to include accepting our share of responsibility for global warming and committing to optimizing the role of the forest in mitigating cli- mate change. as part of our membership in the WWf’s climate savers program, we committed to achieving a reduction in absolute GHG emissions (scope 1 and 2) of 65% below 2000 levels by 2015. This is an industry-leading GHG reduction target, and is the equivalent of taking 1.45 million cars off the road.24 at the end of 2012, our total GHG emissions were reduced by 65.8% since 2000, and in 2012, our total GHG emissions amounted to 3,974,743 metric tons of carbon dioxide equivalents (co2e), a decrease of 10.7% from 2011. These numbers do not include emis- sions from the recent acquisition of the fairmont, menominee and saint-félicien pulp mills, which will Graph does not add up to 100% due to rounding [ 24 ] based on an estimated reduction of 7,545,935 metric tons of co2 (11,608,256 in 2000 minus 4,062,321 in 2015). visit epa.gov/cleanenergy/energy-resources/calculator.html. FIG. 2.2 E CARBON FOOTPRINT PULP AND PAPER MILLS 2012 31% Scope 1: direct emissions from production 69% Scope 2: indirect emissions related to purchased electricity and steam FIG. 2.2 E CARBON FOOTPRINT PULP AND PAPER MILLS 2012 31% Scope 1: direct emissions from production 69% Scope 2: indirect emissions related to purchased electricity and steam WOOD PRODUCTS DISTRIBUTION OF SALES 61% CANADA 39% UNITED STATES NEWSPRINT DISTRIBUTION OF SALES 48% UNITED STATES 24% LATIN AMERICA 11% ASIA 11% CANADA 5% EUROPE 1% OTHER COUNTRIES FIG. 2.2 B FUEL USE 42.9% Black liquor solids 31.8% Bark and biosolids 17.4% Natural gas 3.9% Coal 1.3% Steam PULP AND PAPER MILLS 2012 0.9% Bunker C oil 0.7% Landfill gas 0.6% Tire derived fuel 0.4% Plastics 0.1% Light fuel oil COMMERCIAL PRINTING PAPERS DISTRIBUTION OF SALES 84% UNITED STATES 8% CANADA 4% LATIN AMERICA 2% ASIA 1% EUROPE 1% OTHER COUNTRIES rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 2.2 MARKET PULP DISTRIBUTION OF SALES 56% UNITED STATES 20% EUROPE 9% ASIA 8% CANADA 6% LATIN AMERICA 1% OTHER COUNTRIES 12000 10000 8000 6000 be reflected in 2013 reporting. also, as stated in our 2011 sustainability report, we are currently evaluating the impact of our landfill sites on our global emissions. We will be publishing an update on our progress later in 2013. 4000 2000 0 cArBoN FooTprINT resolute has been tracking and monitoring GHG emissions from our pulp and paper mills since before 2000. our GHG accounting is based on the GHG Protocol (ghgprotocol.org). In 2012, scope 2 emissions accounted for 69% of our carbon footprint, compared to 31% for scope 1 emissions. PULP AND PAPER MILLS 2012 We are progressing toward our commitment of improving the knowledge of our scope 3 emissions, more specifically around GHG emissions from trans- portation and from our chemical suppliers. a com- plete inventory is planned by 2015. as part of our WWf climate savers commitment, we have been working intensively to close the minor gaps in scope 12 1 and 2 emissions identified in our inventory, includ- 10 ing the tracking of sawmill emissions, emissions from 8 landfills we own, and the treatment of emissions from owned cogeneration facilities according to contrac- 6 tual agreements. These gaps are expected to be filled and included in the 2012 inventory later during the year. ensuring a robust emission inventory is essential to identifying opportunities to reduce our carbon footprint. 14 0 4 2 ELECTRICITY FIG. 2.2 C USE 42.4% Purchased–hydro 18.3% Purchased–nuclear 16.3% Purchased–coal 8.4% Self–generated cogeneration power 7.4% Self-generated hydro power 7.3% Purchased–other 49 ENErgy AND clIMATE chANgE FIG. 2.2 D GREENHOUSE GAS EMISSIONS PULP AND PAPER MILLS 2000-2012 Total absolute (direct) Total absolute (indirect) Total intensity (direct and indirect) 12 10 8 6 4 2 0 2000 Million mt CO2e 2010 2011 2012 1000 900 800 700 600 500 400 300 200 100 0 kg CO2e/mt 1000 900 800 700 600 500 400 300 200 100 0 FIG. 2.2 E CARBON FOOTPRINT PULP AND PAPER MILLS 2012 FIG. 2.3 A TOTAL SUSPENDED SOLIDS (TSS), BIOCHEMICAL OXYGEN DEMAND (BOD5) 31% Scope 1: direct emissions from production 69% Scope 2: indirect emissions related to purchased electricity and steam PULP AND PAPER MILLS 2010-2012 Absolute Intensity BOD5 TSS 2 1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0 kg/mt 2.0 1.8 1.6 1.4 1.2 1.0 0.8 0.6 0.4 0.2 0.0 2010 Thousands of mt 2011 2012 2010 2011 2012 FIG. 2.3 B WATER USED Absolute Intensity PULP AND PAPER MILLS 2010-2012 420 350 280 210 140 70 0 70 60 50 40 30 20 10 0 70 60 50 40 30 20 10 0 2010 2011 2012 Millions of m3 m3 /mt 420 350 280 210 140 70 0 Graph does not add up to 100% due to rounding Graph does not add up to 100% due to rounding GREENHOUSE GAS PULP AND FIG. 2.2 D EMISSIONS PAPER MILLS 2000-2012 Total absolute (direct) Total absolute (indirect) Total intensity (direct and indirect) 12000 10000 8000 6000 4000 2000 12 10 8 6 4 2 rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 0 0 2000 Million mt CO2e 2010 2011 2012 FIG. 2.2 D GREENHOUSE GAS EMISSIONS PULP AND PAPER MILLS 2000-2012 1000 900 800 700 600 500 400 300 200 100 0 kg CO2e/mt 1000 900 800 700 600 500 400 300 200 100 0 51 2.3 Total absolute (direct) Total absolute (indirect) Total intensity (direct and indirect) 12 mill enviRonmentAl peRFoRmAnce PULP AND PAPER MILLS 2010-2012 FIG. 2.3 A 1000 TOTAL SUSPENDED SOLIDS (TSS), BIOCHEMICAL OXYGEN DEMAND (BOD5) 1000 6 4 8 12 14 10 900 Absolute 800 ENvIroNMENTAl MANAgEMENT Intensity 700 all of our operations have environmental manage- 600 ment systems (ems) in place. by the end of 2012, 18 500 out of 21 paper mills and 15 out of 21 wood products 400 facilities had implemented an ems that was certified 300 to Iso 14001 environmental management standards. 200 In 2012, each facility identified two key performance 100 indicators (kPIs) for which reduction targets were set. This approach was chosen to best reflect the dif- kg CO2e/mt 4 ferent geographic and technological contexts of each operation. kPIs are monitored at both the mill and corporate levels. at the mill level, water, environmen- 2010 tal incidents, air emissions as well as material use and Thousands of mt waste generation are the most material areas of focus. 2000 Million mt CO2e 2010 2012 2011 10 0 0 0 8 6 2 2 FIG. 2.3 A TOTAL SUSPENDED SOLIDS (TSS), BIOCHEMICAL OXYGEN DEMAND (BOD5) PULP AND PAPER MILLS 2010-2012 900 300 200 100 500 400 800 600 700 1.6 1.8 2 water Management While a significant amount of water is required to make TSS BOD5 paper, our operations return more than 90% of the water withdrawn to the environment. The balance remains within the product or is converted to steam in the manufacturing process. In 2012, our papermak- ing processes returned to the receiving environment 385,545,827 cubic meters (m3) of water, compared to 385,161,896 m3 in 2011.25 all the water we use in paper- making and pulp processes passes through primary and secondary effluent treatment systems. Non-contact cooling water that does not mix with the process efflu- 2011 2011 ent may be returned without treatment, but it is moni- tored, sampled and reported to regulatory authorities. 2010 2012 2012 kg/mt 0 0.4 0.8 0.6 0.2 1.4 1 1.2 0 FIG. 2.3 B WATER USED Absolute Intensity PULP AND PAPER MILLS 2010-2012 2.0 1.8 1.6 1.4 1.2 1.0 0.8 0.6 0.4 0.2 0.0 Absolute Intensity BOD5 14 12 10 8 6 4 2 0 2010 Thousands of mt 2011 2012 420 350 280 210 140 70 0 TSS 2010 2011 2012 2 1.8 1.6 1.4 1.2 1 0.8 0.6 0.4 0.2 0 420 350 280 210 140 70 0 2.0 1.8 1.6 1.4 1.2 1.0 0.8 0.6 0.4 0.2 0.0 2012 70 60 50 40 30 20 10 0 2010 2011 kg/mt Millions of m3 m3 /mt 70 60 50 40 30 20 10 0 FIG. 2.3 B WATER USED PULP AND PAPER MILLS 2010-2012 [ 25 ] resolute estimates water intake from effluent discharge using a method developed by the National council for air and stream Improvement (NcasI). Absolute Intensity 420 350 280 70 60 50 70 60 50 It is a legal requirement to report an accurate discharge flow to state/provincial authorities. 40 210 140 70 0 30 20 10 0 2010 2011 2012 Millions of m3 m3 /mt 40 30 20 10 0 12000 10000 8000 6000 4000 2000 0 420 350 280 210 140 70 0 2.3 We are committed to improving our understanding of our water footprint and to voluntarily reporting to the carbon Disclosure Project’s (cDP) Water Disclosure program. We are currently evaluating a new timeframe to report to the cDP on water. 350 Environmental Incidents 300 regardless of their level, incidents are tracked at all paper mills, sawmills and woodlands operations, as 250 well as at our hydroelectric power facilities in Quebec. 200 We classify environmental incidents as having either 150 significant risk (class 1) or moderate risk (class 2). In 100 2012, we fell short of our 20% reduction target over 2011. We experienced 2 class 1 incidents and 36 class 50 2 incidents, representing a 6% increase in the total number of incidents from 2011. In response, we have further enhanced our reporting and performance parameters, and set rigorous operational objectives for 2013. 0 MIll ENvIroNMENTAl pErForMANcE FIG. 2.3 C FIBER LOSS Total fiber loss Intensity PULP AND PAPER MILLS 2010-2012 350 300 250 200 150 100 50 0 2010 2011 2012 60 50 40 30 20 10 0 60 50 40 30 20 10 0 Thousands of mt kg/mt for 2013, we have set a new target to reduce envi- ronmental incidents by 10% over 2012. for a summary of class 1 incidents that occurred during the course of 2011 and the corrective measures we have taken, please refer to figure 2.3 e in our 2011 sustainability report, available at resolutefp.com/sustainability. FIG. 3.2 A OSHA RATE 2010-2012 PER 100 EMPLOYEES 1.83 1.51 1.72 1.43 1.02 0.66 0.85 0.89 1.31 1.13 0.93 Total Company Pulp and paper operations Wood products and woodlands operations Other sites Total Company Pulp and paper operations Wood products and woodlands operations Other sites Total Company Pulp and paper operations Wood products and woodlands operations 2010 2011 2012 2.0 1.5 1.0 0.5 0 2.0 1.5 1.0 0.5 0.0 rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 53 2.3 MIll ENvIroNMENTAl pErForMANcE FIG. 2.3 D pUlpINg/BlEAchINg chEMIcAlS USED—201226 sulfuric acid (thousand mT) sodium chlorate (thousand mT) sodium bisulfite (thousand mT) sodium hydroxide (thousand DmT)27 sodium hydrosulfite (thousand DmT) sulfur (thousand mT) borol (thousand mT) sulfur dioxide (thousand mT) urea (thousand mT)28 Air Emissions atmospheric emissions from pulp and paper mills result mainly from the combustion of fossil fuels. These emissions include air contaminants such as sul- fur dioxide (so2), nitrogen oxides (Nox) and total particulate matter (TPm). We manage our air emis- sions as part of the environmental management system at each mill, and we continue to invest in pol- lution control technologies to maintain regulatory compliance and to improve odor control. Material and waste generation our greatest opportunity to reduce waste lies in using resources efficiently. fiber, for example, repre- sents a high input cost. reducing the amount of fiber 70.0 82.3 20.0 118.0 9.4 5.0 2.5 1.1 9.7 we lose through effluent treatment means that more fiber is available for production, minimizing the cost of effluent treatment as well as the amount of waste sent to landfill. at press time for this report, 2012 performance data for air emissions and landfilled waste were not avail- able. We will report on these indicators further in the year. mill-specific environmental performance data for each of the foregoing key performance indicators can be found in our 2011 sustainability report. [ 26 ] materials used for pulp and paper production only, except for logs (supplied to sawmills). [ 27 ] Dried metric tons (DmT). [ 28 ] excludes Dolbeau (Quebec). 2.4 pRoducts Wood and fiber are the basis of products we use every day. from the lumber to frame houses and build beds to the fiber in tissues and diapers, our operations generate the materials for products that are a part of everyone’s daily experience. Paper is a part of that experience as it continues to be an effective medium for advertising, education and literature. The role of paper in the digital world is shifting, and consumers want to know that the paper they are using comes from sustainable sources. In the context of global sustainability, we see an upward trend in the demand for environmentally conscious and value- added forest-based products. This presents a tangible opportunity for resolute to remain aligned with—and even ahead of—customer expectations when it comes to developing sustainable and innovative products. SUSTAINABlE proDUcTS Part of reducing our GHG emissions means reducing the carbon footprint of our products. This has led us to invest in, and commit to grow market share for, innovative products like our low-impact environmental line of mechanical papers unified under the Align™  brand. These high-brightness papers are made with up to 50% less fiber and require fewer chemicals than the average uncoated freesheet (ufs) made from chemical pulp. a life cycle assessment (Lca) showed that the uncoated grades in the align portfolio (ecopaque offset, ecopaque Laser, ecopaque Jet, equal offset and equal book) have a carbon footprint that is 85% lower than that of the average ufs over its life cycle. That means that using 100 metric tons of align uncoated instead of ufs can eliminate the same amount of greenhouse gas emissions as produced annually by 22 passenger cars. align uncoated grades are also produced using 63% less energy compared to the average ufs. on coated grades, the Lca found that align’s resolutemax paper has a carbon footprint that is 35% lower than that of the average coated freesheet over its life cycle and uses 25% less energy to produce. ultimately, align helps us reduce our carbon foot- print, and gives our customers access to a quality supply of environmentally conscious paper without paying a premium. In 2012, we developed a website and implemented a launch and marketing strategy to promote the align grades. our align products also support our commit- ment made through our membership in the WWf climate savers program to develop and offer prod- ucts that help our customers reduce their carbon footprint (see illustration 2.4 a). visit alignpaper.com for more information. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 55 2.4 proDUcTS FIG. 2.4 A LCA RELATIVE FOOTPRINT OF ALIGN COMPARED TO FREESHEET LIFE CYCLE IMPACT RESULTS LIFE CYCLE IMPACT CATEGORIES Global warming Carbon storage Carcinogens Non-carcinogens Respiratory inorganics Ionizing radiation Ozone layer depletion Respiratory organics Aquatic ecotoxicity Terrestrial ecotoxicity Terrestrial acid/nutri Land occupation Aquatic acidification Aquatic eutrophication Non-renewable energy Mineral extration Align Uncoated Competitor Uncoated Freesheet Align ResoluteMax Competitor Coated Freesheet Climate Change 14% IMPACT 100% IMPACT 65% IMPACT 100% IMPACT Human Health 13% IMPACT 100% IMPACT 36% IMPACT 100% IMPACT Ecosystem Quality 3% IMPACT 100% IMPACT 27% IMPACT 100% IMPACT Resources 36% IMPACT 100% IMPACT 103% IMPACT 100% IMPACT 3.0 3.1 our long-term competitiveness is tied to our ability to recruit, develop and retain top-quality employees with the right skills. We are working hard to build our company around natural leaders who are results- and action-oriented, and who have strong business acumen and an aptitude for problem-solving and thinking strategically. workForcE AND TUrNovEr at the end of 2012, resolute had 9,255 employees in canada, the u.s. and south korea, along with a small number of employees working in other countries. We experienced a turnover rate of 12.5%, primarily as a result of retirement, but also from voluntary resigna- tions for various reasons, including competition for workers from other industries. rENEwAl AND rETENTIoN STrATEgy We believe that resolute’s employees are its strongest asset, and that our organization is made stronger through investing in the recruitment of new talent and developing the strengths of current employees. position Resolute As A competitive employeR hUMAN rESoUrcES over the next few years, many of our longstanding workers will be taking their well-deserved retirement, and we will need to attract candidates who are competent, motivated and eager to learn. To rise to this challenge, we have built a workplace where our employees can learn, grow and contribute. our recently launched long-term recruitment strat- egy includes revitalizing our recruitment processes, leveraging social media, creating new communica- tions tools, and promoting our employer brand: “resolute. Jobs where you grow.” another key aspect of our recruitment strategy is strengthening the close relationships we have with the communities in which we operate. our human resources teams fre- quently participate in employment fairs, open house events at academic institutions and other community activities. In November 2012, resolute partnered with cégep de saint-félicien (Quebec) to offer a certificate Program in pulp and paper manufacturing. The program includes two internships of 120 hours each at one of our mills. Partnerships such as this one will be instrumental in helping us build tomor- row’s workforce. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 57 3.1 hUMAN rESoUrcES While recruitment is important, we are equally com- mitted to ensuring that our current employees are consistently motivated and engaged. our human resources teams work hard to promote individual professional development goals, support sharing of knowledge and resources across the company, and create opportunities for growth and learning wherever possible. FIG. 3.1 A EMPLOYEES BY DIVISION 2012 37% PULP AND PAPER ( CANADA) 29% WOOD PRODUCTS 25% PULP AND PAPER (U.S.) 6% CORPORATE 2% OTHER EMployEE rEprESENTATIoN AND lABor orgANIzATIoN constructive labor and management relations are at the foundation of good human resource management and are very important to resolute’s business. regular dialogue with union leaders, local union representa- tives and employees at all our operations ensures that these key stakeholders are kept informed of our business realities. In 2012, 77.9% of our workforce was unionized, and the majority of our collective agreements will be up for negotiation in 2014. There were no work stoppages at our operations in 2012. We are committed to the collective bargaining pro- cess and believe that considering the views of our valued employees and protecting their right to free- dom of association are fundamental to our way of doing business. Graph does not add up to 100% due to rounding rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 59 LIVING THE COMPANy VALUES: woRk sAFely Curtis Swindell, Jr.—Health and Safety Manager—United States Calhoun (Tennessee) pulp and paper mill my commitment to safety came as a result of a very personal experience. early in my career, one of my employees was injured on the job. I rode in the ambu- lance with him and when we arrived at the hospital, I met with his family. The worry and fear for the life of their loved one was on each of their faces. I decided that day I would work to ensure none of my people would be hurt on the job again. at resolute, working safely is fundamental to the way we do business. It is not a separate process—it’s part of every aspect of the work we do. Having practices and procedures alone does not create a safe work environment. management must play an active role as “coaches” with members of their teams. We support our employees and make sure they have the proper skills and tools to get the job done safely. employees must choose to perform their jobs safely every day without compromise. and that’s the type of account- ability that makes our safety culture successful. I’ve seen significant changes in the company’s safety performance in my ten years with resolute. In the past, it was not uncommon to have over 500 inci- dents in one year. Today, this rate has been reduced by approximately 80%. I believe our company will not be satisfied until we reach our ultimate goal of zero incidents, zero injuries. To get there, we are working proactively to ensure that everyone takes responsibility for their personal safety and the safety of others—from the executive offices to the mill floor. We are educating our peers to use an active thought process in every step of what they do, recognizing and communicating every possible hazard, no matter how routine the task. our executive Team has a clear direction of how we should operate as a world-class producer. I feel we are moving in the right direction in our business and in our commitment to workplace safety. my personal motto is that safety is a “way of LIfe,” LIfe standing for Leading Injury-free employees. It’s what I work toward passionately each day. 3.2 HeAltH And sAFety SAFETy MANAgEMENT SySTEM We have had a safety management system (sms) in place for several years, which provides for training and awareness, audits and monitoring, and employee engagement through the use of joint health and safety committees at all the operations we manage. for more information on our sms, please visit resolutefp.com/sustainability/stakeholder_ engagement/safety_and_Health. We work hard to be what we call a “Total safety organization.” It is a goal that inspires us to be a company where safety is embedded in our day-to- day culture, where all employees put safety first in making decisions, and where structures and manage- ment systems are in place to support and ensure the complete safety of everyone at our sites. building a world-class health and safety program is a top priority, and we strive for zero incidents and zero injuries in all our operations. our health and safety focus is driven by our company values as well as our Health and safety Policy statement, which was updated in march 2012 and is available on our web- site at resolutefp.com/sustainability/stakeholder_ engagement/safety_and_Health. our Health and safety Policy applies to all employees and contrac- tors worldwide. FIG. 2.3 C FIBER LOSS Total fiber loss Intensity 350 300 250 200 150 350 300 250 200 150 rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 100 100 PULP AND PAPER MILLS 2010-2012 60 50 40 30 20 10 0 60 50 40 30 20 10 0 61 50 0 3.2 50 0 2010 2011 2012 Thousands of mt kg/mt hEAlTh AND SAFETy FIG. 3.2 A OSHA RATE 2010-2012 PER 100 EMPLOYEES 2.0 1.5 1.0 0.5 0 1.83 1.51 1.72 1.43 1.02 0.66 0.85 0.89 1.31 1.13 0.93 Total Company Pulp and paper operations Wood products and woodlands operations Other sites Total Company Pulp and paper operations Wood products and woodlands operations Other sites Total Company Pulp and paper operations Wood products and woodlands operations 2010 2011 2012 SAFETy pErForMANcE During the course of 2012, no employee or contrac- tor fatalities occurred. While our ultimate safety per- formance objective continues to be zero incidents, zero injuries, we did achieve a 26% reduction in total recordable injuries29 (107 employees were injured, 38 fewer compared to 2011) and recorded 17% fewer lost- time days over 2011 results. We achieved an osHa incident rate of 1.13, compared to 1.43 in 2011. This result demonstrates important progress on a key safety commitment for resolute. for 8 out of those 12 months, 2.0 1.5 1.0 we logged a world-class osHa incident rate of less than 1. The year 2012 also saw the successful imple- mentation of a near-miss reporting system. In 2011, we instituted a company-wide injury severity rate, calculated by the number of workdays lost plus number of restricted workdays due to injury per 200,000 hours worked divided by total amount of hours worked. This severity rate allows us to measure the actual impact from injuries on the health of our employees.30 our 2012 severity rate result was 34.01. 0.5 0.0 [ 29 ] recordable injuries do not include minor, first-aid level incidents. [ 30 ] Lost days are calculated based on calendar days and begin the day after the incident occurs. 4.0 4.1 build solid community RelAtions coMMUNITy In 2012, our operations were concentrated in ontario, Quebec, Nova scotia and the southeastern united states as well as in south korea. as much as an oper- ation may anchor the local economy, it also relies on that same community to ensure its sustainability. our operations and employees support and participate in local community life, and we work with community leaders to better understand local issues and concerns. STAkEholDEr ENgAgEMENT progrAM Increasing support and involvement in our operating communities is a priority for us. In 2011, we conducted external polling in our key operating regions on sus- tainability issues, and in early 2012, we launched an official stakeholder engagement Program at operat- ing sites in the u.s. and canada. We are training mill representatives in outreach communications and creating information-sharing community groups where we have operations. Local managers have been provided with tools to manage this outreach at each site. once fully in place, these community groups will help provide a consistent basis for community engagement. We also anticipate they will enhance the dialogue between local stake- holders and our company on a range of issues. beyond this, our operations have always had their own form of ongoing stakeholder outreach efforts, where the local general managers, human resource managers or other staff meet formally and informally with local governments, business partners, chambers of commerce, eNGos and others. our goal is to ensure that local stakeholder outreach is conducted regularly and extensively across all of our operations. phIlANThropy In 2012, we made charitable contributions of approximately $1.2 million with specific emphasis on environmental stewardship, and health and education programs. at the corporate level, we have established a formal mechanism to review all funding requests exceeding $10,000. at the operations level, each facility is pro- vided with a level of discretion in managing their respective contributions budgets, provided that 50% of the funded activities fall within our strategic funding areas. Humanitarian needs are supported through participation in regional centraide/united Way campaigns, and the company encourages employee-led regional or site-specific workplace campaigns. FIrST NATIoNS rElATIoNS In 2012, we published a formal policy regarding our relations with first Nations in canada. To prepare this policy, we surveyed and analyzed the formal aboriginal relations policies of a number of natural resource companies operating in canada, the united states and australia, as well as documented existing on- the-ground practices. This policy is available on our website at resolutefp.com/sustainability/ stakeholder_engagement. In some of our operating communities in canada, first Nations peoples make up a large portion of the population. as stated in our policy, resolute is com- mitted to supporting and maintaining constructive and solid relationships with first Nations in our oper- ating regions in canada. a key aspect of this commit- ment involves exploring employment and business development opportunities of mutual benefit. In Thunder bay (ontario), for example, resolute has a financial partnership with the fort William first Nation to operate a sawmill employing approximately 170 people. since 1998, resolute and the council of atikamekw opitciwan in Quebec have operated the opitciwan sawmill on the territory of the obedjiwan reserve where the forestry operations and sawmill employ 135 people. rESolUTE ForEST proDUcTS 2012 ANNUAl rEporT 63 NoTES NoTES PrINTeD IN caNaDa RESOlUTE FOREST pRODUCTS 2012 AnnUAl REpORT bOARD OF DiRECTORS Richard b. Evans Chairman of the Board Richard D. Falconer 1, 2, 3 Corporate Director Richard Garneau President and Chief Executive Officer Jeffrey A. Hearn 2, 4 Corporate Director Alain Rhéaume 1, 3 Managing Partner, Trio Capital Inc. bradley p. Martin 2, 3 Vice President, Strategic Investments, Fairfax Financial Holdings Limited Michael S. Rousseau 1, 4 Executive Vice President and Chief Financial Officer, Air Canada CORpORATE OFFiCERS Richard Garneau President and Chief Executive Officer pierre laberge Senior Vice President, Human Resources Alain boivin Senior Vice President, Pulp and Paper Operations John lafave Senior Vice President, Pulp and Paper Sales and Marketing yves laflamme Senior Vice President, Wood Products, Procurement and Information Technology Ambassador David H. Wilkins 2, 4 Partner, Nelson Mullins Riley & Scarborough LLP; Former U.S. Ambassador to Canada 1  Audit Committee 2  Environment, Health and Safety  Committee 3 Finance Committee 4  Human Resources, Compensation  and Nominating and Governance Committee Jo-Ann longworth Senior Vice President and Chief Financial Officer Jacques p. Vachon Senior Vice President, Corporate Affairs and Chief Legal Officer SHAREHOlDER inFORMATiOn Annual General Meeting Our annual meeting of stockholders will be held on Thursday, May 16, 2013, at 10:00 a.m. (Eastern), at the  Valhalla Inn, Scandia meeting room, 1 Valhalla Inn Road,  Thunder Bay, Ontario, Canada. Media Seth Kursman Vice President, Corporate Communications, Sustainability and Government Affairs 514 394-2398 seth.kursman@resolutefp.com Transfer Agent for Common Stock Computershare Trust Company, N.A. P.O. Box 43078, Providence, RI, 02940-3078, United States 866 820-6919 (toll-free within the United States and Canada)  781 575-3100  computershare.com/investor Co-Transfer Agent (Canada) Computershare Investor Services Inc. 100 University Avenue, 9th Floor Toronto, Ontario, M5J 2Y1, Canada 800 564-6253 (toll-free within the United States and  Canada) computershare.com/investor independent Registered public Accounting Firm PricewaterhouseCoopers LLP 1250 René-Lévesque Boulevard West, Suite 2800 Montréal, Quebec, H3B 2G4, Canada investor Relations Rémi G. Lalonde Vice President, Investor Relations 514 394-2345 remi.lalonde@resolutefp.com m o c . s r o n n o c - n a r r u c . w w w / . c n I , s r o n n o C & n a r r u C y b n g i s e D t r o p e R l a u n n A investor information and Financial Reporting Investor inquiries should be directed to Resolute’s  Investor Relations department at ir@resolutefp.com. Vous trouverez la version française de ce rapport sur pfresolu.com. 10-K Report Resolute Forest Products Inc. files an Annual Report on  form 10-K with the U.S. Securities and Exchange Commission, a copy of which is included with this Annual Report to Shareholders. An additional free copy (without exhibits)  is available upon request to Resolute’s Investor Relations  department. In addition, the Company’s SEC filings,  Annual Report to Shareholders, news releases and other investor information can be accessed at reso- lutefp.com/investors. Stock listings The shares of Resolute Forest Products Inc. trade under  the stock symbol “RFP” on both the New York Stock  Exchange and the Toronto Stock Exchange. Resolute Forest Products 111 Duke Street, Suite 5000 Montréal, Quebec, H3C 2M1, Canada 514 875-2160 or 1 800 361-2888 For a full list of contacts, visit resolutefp.com/contact. Want to find out how switching to Resolute’s AlignTM grades can help your company reduce its own environmental footprint? Visit alignpaper.com for more information and contact us at alignpaper@resolutefp.com. 

Continue reading text version or see original annual report in PDF format above