Restore PLC
Annual Report 2012

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Plain-text annual report

Report & Financial Statements For the year ended 31 December 2012 “I am pleased to report another strong performance by your Company and significant progress in the execution of our strategy” Contents More progress Financial highlights Directors Chairman’s statement Business review Directors’ report Corporate governance statement Remuneration report Statement of directors’ responsibilities 02 03 04 06 10 18 22 24 26 Independent Auditor’s report Group financial statements Notes to the financial statements Company balance sheet Company accounting policies Notes to the Company financial statements Trading record Officers and advisers Notice of Annual General Meeting 27 28 32 72 73 75 83 84 86 01 RESTORE PLC | REPORT & ACCOUNTS 2012 More progress Historic performance Turnover (£m) Adjusted profit before tax (£m) Adjusted earnings per share (p) m £ ’ 40 35 30 25 20 15 10 5 0 3 . 3 4 8 . 8 1 8 . 2 1 7 . 2 1 2009 2010 2011 2012 m £ ’ 7 6 5 4 3 2 1 0 2 . 6 7 . 3 4 . 2 0.1 2009 2010 2011 2012 e c n e P 8 6 4 2 0 4 . 7 3 . 4 7 . 2 0.1 2009 2010 2011 2012 Transactions since June 2009 Jun 2009 Sale of ANSA, Independent Inspections and Home and Comforts Nov 2011 Acquisition of Brunswick Document Management Dec 2009 Closure of ABS Feb 2012 Acquisition of Harrow Green Sept 2010 Acquisition of Datacare May 2012 Acquisition of ROC Relocations Dec 2010 Acquisition of Formsafe Aug 2012 Sale of Peter Cox Apr 2011 Acquisition of Sargents Aug 2012 Sept 2011 Acquisition of Paterson Data Management Oct 2012 Acquisition of M&L Document Destruction Acquisition of Archive Solutions Oct 2011 Acquisition of Thoroughshred Mar 2013 Acquisition of File & Data Storage Share price April 2010 to March 2013 and Share Placings ) p ( e c i r P 140 120 100 80 60 40 20 0 C B A E D Placings: A 21 Oct 2010 £4m @ 26p B 14 Jul 2011 £4.6m @ 65p C 10 Feb 2012 £8.5m @ 75p D 2 Oct 2012 £3.0m @ 93p E 20 Mar 2013 £7.0m @ £1.11 1/1/2010 3/1/2010 5/1/2010 7/1/2010 9/1/2010 11/1/2010 1/1/2011 3/1/2011 5/1/2011 7/1/2011 9/1/2011 11/1/2011 1/1/2012 3/1/2012 5/1/2012 7/1/2012 9/1/2012 11/1/2012 1/1/2013 3/1/2013 02 Source: Digital Look Financial highlights RESTORE PLC | REPORT & ACCOUNTS 2012 ADJUSTED RESULTS 2012 2011 % Change Revenue £43.3m £18.8m EBITDA* £7.9m £5.1m Operating profit* £7.1m £4.4m Profit before tax* £6.2m £3.7m Earnings per share from continuing operations** 7.4p 4.3p Dividend per share 1.5p 1.0p Net debt £17.8m £11.6m 130% 55% 61% 68% 72% 50% *before discontinued operations, exceptional items (including exceptional finance costs), amortisation and impairment of intangible assets, share based payments charge and other finance costs. The reconciliation of adjusted figures are shown in the group finance director’s review. ** calculated based on the weighted average shares in issue during 2012 and a standard tax charge STATUTORY RESULTS Revenue £43.3m £18.8m Operating profit £2.4m £2.3m Profit before tax £1.5m £1.2m Earnings per share from continuing operations 2.5p 2.6p Dividend per share 1.5p 1.0p Net debt £17.8m £11.6m Turnover by division 2012 £'m Turnover by division 2011 £'m 21.0 22.3 3.2 15.6 Operating profit by division 2012 £'m Operating profit by division 2011 £'m 1.2 7.5 0.3 5.4 03 Document Management Office Relocation RESTORE PLC | REPORT & ACCOUNTS 2012 Directors Sir William Wells aged 73, Non-Executive Chairman Andrew Wilson MBA, ACA, CTA aged 52, Non-Executive Director Sir William Wells was appointed Chairman of the Board on 8 June 2009. His career encompasses senior positions in public health, commercial property, insurance and business services. He was Managing Partner and then Chairman of Chesterton Chartered Surveyors for 34 years, where he oversaw their transition from a private partnership to a listed company. His other experience includes non-executive director roles with AMP (UK), Henderson Group plc and Exel plc. Sir William is Chairman of ADL plc, a care home provider, CMG plc, a specialist in the care of adults with learning difficulties, and Transform plc, the leading cosmetic surgery company in the UK. He was the Chairman of the Department of Health’s Commercial Advisory Board and the NHS Appointments Commission. Charles Skinner aged 52, Chief Executive Charles Skinner was appointed Chief Executive of the Group on 8 June 2009. Charles was previously Chief Executive of Johnson Services Group plc and Brandon Hire plc for nine years, prior to which he was at SG Warburg, 3i plc and editor of Management Today. Charles has considerable business-to-business services experience. Andrew Wilson joined the Board on 8 June 2009 as a Non- Executive Director. Andrew is a Non-Executive Director of several listed companies: Impellam Group plc, GHP AB, Weare2020 plc, Dods plc, Shellproof Limited and Shellshock Limited. He is also a Non-Executive Director of a number of private companies, including Artefact Partners Limited, LTMS Limited, Pluto Capital Limited, Political Holdings Limited and SUSD Limited. Dr John Forrest CBE aged 69, Non-Executive Director Dr John Forrest joined the Board on 8 November 2011 as a Non-Executive Director. He has considerable public company Board experience and has held posts at Marconi Defence Systems and the Independent Broadcasting Authority, where he led their transformation into the major broadcast and cable communications company, NTL. He was a main Board director of 3i Group plc with focus on development of their international strategy. He has led both UK government and EU committees and now has a portfolio of activities as Chairman of Boards of high growth companies in the technology, renewable energy, security and IT sectors. Adam Councell aged 34, Group Finance Director Sir Paul Stephenson aged 59, Non-Executive Director Adam Councell was appointed Group Finance Director on 18 June 2012. Adam began his career at Whitbread plc in the accounts department of The Pelican Group restaurant division before moving to the Milward Brown Precis subsidiary of WPP plc. He joined Rentokil Initial plc in 2003, where he held a variety of finance posts including commercial director of the Business and Industry division and finance director of Catering and the combined Catering and Hospitals division. Most recently, he was finance director of the UK Business Services division, supervising eight businesses with a combined turnover of £250 million. Sir Paul Stephenson joined the board on 10 April 2012 as a Non-Executive Director. After almost 36 years as a police officer, Sir Paul retired from the service in July 2011, having held senior command positions in Merseyside, Lancashire and London. His time as Chief Constable of Lancashire saw the organisation being rated as the leading force in England and Wales and during his period as Deputy Commissioner and Commissioner of the Metropolitan Police Service he presided over real falls in key crimes whilst effecting significant service cost reductions. He has advised UK governments on issues ranging from counter terrorism to serious organised crime and national policing improvements. Sir Paul has served as Trustee for a number of charities. 04 RESTORE PLC | REPORT & ACCOUNTS 2012 05 RESTORE PLC | REPORT & ACCOUNTS 2012 Chairman’s statement “I am pleased to report another strong performance by your Company and significant progress in the execution of our strategy” Results I am pleased to report another strong performance by your Company and significant progress in the execution of our strategy. Our markets, particularly records management, remained robust during the year, and we continued to grow profits at the same time as securing market leadership in UK office SIR WILLIAM WELLS CHAIRMAN relocations and rationalising our operational structure. For the year to 31 December 2012, adjusted profit before tax, exceptional items, amortisation, discontinued activities and share-based payment charges was £6.2 million, a year- on-year increase of 68% (2011: £3.7 million). Adjusted operating profit increased to £7.1 million (2011: £4.4 million). Turnover from continuing activities was £43.3 million (2011: £18.8 million), with the substantial year-on-year increase primarily reflecting the acquisition of Harrow Green. Peter Cox, which we sold in August, has been treated as a discontinued activity. Earnings per share on an adjusted basis were up 72% at 7.4 pence (2011: 4.3 pence). With a recommended final dividend of 1.1 pence, the total dividend is up 50% at 1.5 pence. The Company now has two operating divisions, Document Management and Office Relocation, both of which are focused on office services. (2011: £5.4 million). Restore Records Management delivered a further increase in revenue on an organic basis, reflecting the underlying growth in the market for our services. However, the majority of the increase in turnover and profit derived from acquisitions made over the last eighteen months, including the integration of the records management business of Harrow Green. The increase in operating margin reflected the benefits of our increased scale. Restore Shred, of which we now own 100%, made a small loss but is expected to grow and operate profitably henceforth. Restore Scan, formerly known as DCS, made a small profit. It has now been fully integrated into the Document Management division and will benefit from lower overheads as a result. The Office Relocation division now primarily comprises the Harrow Green business, acquired in March 2012. The division’s turnover was £22.3 million (2011: £3.2 million) and adjusted operating profit was £1.2 million (2010: £0.3 million). This was an acceptable performance in a period when the business was undergoing considerable post-acquisition rationalisation. The low operating margin also reflected, as expected, a weak third quarter (traditionally the strongest trading period) resulting from low levels of activity in the key London market around the Olympics and Paralympics. Following the year-end, Sargents, our original office relocation business, has been integrated into Harrow Green. The Chief Executive’s Review gives a fuller assessment of our businesses’ performance and prospects. Corporate transactions Four acquisitions were made in the year, as well as the acquisition of the outstanding 50% share in Restore Shred. Trading The Document Management division performed well, with our core records management business continuing to demonstrate the attractive financial traits of its operating model. The division’s turnover was £21.0 million (2011: £15.6 million) and adjusted operating profit was £7.5 million - In March, we acquired Harrow Green, the UK market leader in office relocation, which also had a sizeable records management business. The initial consideration was £6.1 million with up to a further £1 million payable in 2015. As part of the transaction, we assumed £5.6 million of debt. 06 Chairman’s statement (continued) RESTORE PLC | REPORT & ACCOUNTS 2012 - In May, we acquired ROC Relocations, a London-based relocation business, from the receiver for £0.2 million. - In August, we acquired M&L Document Destruction, a secure shredding and recycling business based in Middlesbrough, for £0.3 million. This increased the geographic coverage of Restore Shred and strengthened our operational management in this niche. - In October, we acquired Archive Solutions, a Manchester- based records management business, for consideration of £2.6 million, greatly strengthening our presence in North- West England. On 20 March 2013, we announced the acquisition of File and Data Storage, a national records management business. This was acquired from OfficeTeam, the stationery supply company for £6.1 million, with a potential additional payment of £0.15 million. This further increases our coverage and market share in our leading activity. Discontinued Activities Peter Cox, the damp treatment and timber proofing business, was sold in August for a total consideration of £3.6 million. It had been a non-core business which we had successfully restored to profitability over the previous two years. Its turnover in the period of ownership during the year was £8.7 million (full year 2011: £16.0 million) and operating profit was £0.2 million (full year 2011: £0.8 million). The year- on-year figures reflect the seasonal nature of the business, whereby profits are weighted towards the second half of the year. Following the disposal, the Company is now focused on office services. Funding Net debt at the year-end was £17.8 million (2010: £11.6 million), including £4.0 million of invoice discounting. Year end debt facilities are £21.4 million. In February, we raised £8.5 million through an equity placing at 75p per share to fund the acquisition of Harrow Green. In October, we raised £3.0 million through an equity placing at 93p per share to fund the acquisition of Archive Solutions. On 20 March 2013, we announced a placing of £7.0 million after expenses to fund the acquisition of File & Data. Combined with an increased borrowing facility of £3.5 million, this provides us with additional funding for other acquisitions. Dividends Your Board is recommending a final dividend of 1.1 pence, payable on 9 July 2013 to shareholders on the register on 14 June 2013. The total dividend for the year is 1.5 pence, a 50% year-on-year increase. It is the Board’s firm intention to follow a progressive dividend policy. The expansion to national coverage Three years ago, Restore plc’s office services activities were confined to five locations all in Southern England. We can now offer our services across all of mainland Britain from twenty eight locations, ranging from Glasgow to Cornwall. 07 RESTORE PLC | REPORT & ACCOUNTS 2012 Chairman’s statement (continued) Board In June, Adam Councell joined the Board as Group Finance Director. He was previously Finance Director of Rentokil Initial’s UK business services division. He replaced Harvey Samson, who subsequently acquired Peter Cox. Sir Paul Stephenson, the former Commissioner of the Metropolitan Police Service, also joined the Board as a non-executive Director during the year. I welcome Adam and Sir Paul to the Board. I also thank Harvey for his significant contribution to the Company and wish him and the team at Peter Cox well for the future. People In the business services sector, strong relationships between customers and suppliers sit at the heart of most successful enterprises. These relationships are between people, rather than organisations, and exist at all levels. The other key element is consistent and effective delivery of services; while this is partly about having the right systems in place, it is also about the willingness and enthusiasm to help the customer, which derives from the people delivering the service. For these reasons, our Group’s success is tied inextricably to the capability, attitude and enthusiasm of our people. Our strong financial performance and ability to grow reflects these qualities, and in turn it creates exciting and rewarding career opportunities. I thank all our people for their commitment over the last year and look forward to them sharing in the success of the Group. I also welcome those who have joined us through acquisitions during the year. Strategy The Company is now wholly focused on UK office services. The areas in which we operate and seek to operate have certain characteristics: - A strong element of recurring revenues - A degree of operational complexity which enables good margins to be achieved - A similar channel to market: typically through our customers’ facilities managers - Switching suppliers is neither desirable nor practical for customers - Scope for cross-selling the other services we offer achieved primarily through acquisitions, where we have moved from being eighth in the market to, on our estimates, second in less than three years. In Office Relocation, our acquisition of Harrow Green has taken us to a position of market leadership. “Broadening” means adding additional services which complement our existing activities. Over the last eighteen months, we have started Restore On-line, an online data back-up business, which complements our physical data tape storage activities. Through two small acquisitions, we have also entered the secure shredding and recycling market, which is a logical extension of our records management activities. As a Group, our strategy is to draw on the strength and breadth of our existing customer relationships to provide existing customers with additional Group services. All of our operating companies now share the same Customer Relationship Management system and all customer-facing staff are required to use this as their primary customer database. We are now generating a significant volume of leads and new business from this source, and we expect it to contribute materially to our organic sales growth going forward. A key to our strategy is also to ensure that all our customers do not move their business elsewhere. This is achieved by providing a service delivery that is highly valued by our customers. This is our top operational priority in all of our businesses including those we have acquired. Our customer retention record is testament to our success in achieving this. Outlook 2013 has started in line with our expectations. Our Document Management division continues to perform strongly and we expect an improvement in operating margins in our Office Relocation division on the back of a lower cost base. We will continue to pursue our strategy of organic and acquisitive growth and we look forward to making further strong progress this year. Our growth strategy is based on “deepening and broadening”. “Deepening” means increasing our UK market share in the areas in which we operate. This is shown by our significant growth in the records management sector, Sir William Wells Chairman 9 April 2013 08 Chairman’s statement (continued) RESTORE PLC | REPORT & ACCOUNTS 2012 09 RESTORE PLC | REPORT & ACCOUNTS 2012 Business review Chief Executive’s Statement “Records Management comprises the bulk of these results and its performance was again very strong, despite the complexities of integrating acquisitions” DOCUMENT MANAGEMENT DIVISION Business Description Our Document Management division currently comprises three primary activities: records management, document scanning, and secure shredding and recycling. The division has its own CHARLES SKINNER CHIEF ExECUTIvE infrastructure, including financial functions, reporting to the divisional Managing Director. The divisional Sales Director has responsibility for all the division’s sales activities with sales teams operating within the individual business streams. Records Management is the largest and most profitable of the activities within the division and, with the exception of Datacare, our specialist medical and pharmaceutical operations, it operates solely under the Restore brand. The majority of Restore’s sales are from the storage and retrieval of hard copy documents, typically stored in cardboard boxes. Restore also stores and retrieves individual files, Key Performance Figures magnetic data (typically for emergency back-up), film and other materials. It also offers retrieval of documents by scanning and derives additional service income from the reorganisation of customer documents and document restoration. Additional products include file-tracking services, which enable customers to locate documents within their own buildings, and Restore Online, through which we have recently begun to provide electronic data back-up. During the year, the £4.0 million of records management revenue of Harrow Green was successfully transferred to Restore Records Management. This increased our geographic coverage. The acquisition of Archive Solutions has also increased our market share in North West England, an important market where we were previously under- represented. Restore services a broad range of customers from 13 sites across mainland Britain. Our largest facility is our freehold underground site in Monkton Farleigh, near Bath, which covers 60 acres. Our largest customer sector is law firms who are probably the most demanding and sophisticated users of storage services; this ensures Restore is at the cutting edge of developments in physical document storage and monitors closely the developments in electronic data management. Most other commercial, industrial and public sectors are represented amongst Restore’s customer base, Revenue 2012 Revenue 2011 £’m £’m Adjusted Operating Profit/(loss) Adjusted Operating Profit/(loss) 2011* £’m 2012* £’m Document Management Office Relocation Head Office Costs Total 21.0 15.6 7.5 22.3 3.2 1.2 - - (1.6) 43.3 18.8 7.1 5.4 0.3 (1.3) 4.4 * Before discontinued operations, exceptional items, amortisation and impairment of intangible assets, share based payments charge and other finance costs. 10 Business review (continued) Chief Executive’s Statement (continued) RESTORE PLC | REPORT & ACCOUNTS 2012 with particular strengths in financial services, larger corporates, councils and health trusts. These represent an excellent channel to market for other services. Document Scanning now trades as Restore Scan and is based in Peterborough. Its main function is the conversion of hard-copy documents into electronic data. As part of this service, it organises and indexes the electronic versions of hard-copy documents, enabling our customers to identify and locate their data more efficiently. Secure Shredding and Recycling trades as Restore Shred and is based in Charlton, South-East London and Middlesbrough. We entered this market through two small acquisitions over the last eighteen months. It is a very logical fit with our other operations, particularly records management and office relocation. We intend to increase volumes through leveraging our Group-wide customer base. We are already seeing existing customers of our other businesses switching their secure shredding and recycling to Restore Shred. Trading and Operations Trading in our Document Management division was strong in 2012 with adjusted operating profits increasing by £2.1 million to £7.5 million. Turnover increased from £15.6 million to £21.0 million, partly as a result of the Harrow Green records management integration. Records Management provides the majority of the contribution to the division’s results and in 2012 its performance was again strong, despite the complexities of integrating acquisitions. We saw organic box growth, defined as the increase in box numbers from existing customers, steadily increase during the year, which was particularly encouraging. New box growth, defined as box intake from new customers, was less strong, which we believe reflects the reluctance of private customers to switch suppliers. We expect our new capability as a national supplier and the strengthening of our sales team to lead to an improvement in our new box growth in 2013. We also now have in place a dedicated sales team for the public sector. This is an underdeveloped market for records management and we expect more public sector entities to recognise the financial benefits of outsourcing their records management activities. We have continued to increase our storage capacity, particularly at our underground facility in Monkton Farleigh, where we are on schedule to provide additional capacity for over 350,000 boxes by the end of 2013. We have also taken on more capacity at hardened aircraft shelters at Upper Heyford. Balancing capacity against demand is a core skill in records management, particularly for a business making acquisitions where boxes frequently need relocation to the most cost-effective locations. The excellent operating margins we achieve partly reflect the flexibility which our mix of storage facilities provides. Document Scanning operated profitably, despite the slower-than-expected start-up of a major new contract. By integrating its activities into the Document Management division, we expect better sales generation on a lower cost base for the current year. Secure Shredding and Recycling has grown more slowly than we had initially expected. We have addressed this by acquiring the outstanding 50% shareholding that we did not previously own and through the acquisition of M&L, which has strengthened our management team. We expect that the significant number of sales leads being generated by the rest of the Group will be converted more rapidly in the current year. OFFICE RELOCATION Business Description Office relocation is broadly, as its name suggests, the physical movement of office furniture when a customer moves staff, either within a building or to a new site. We originally entered the UK office relocation market two years ago with the acquisition of Sargents and our acquisition of Harrow Green in 2012 gave us market leadership. We now operate from eight locations across the UK. Both Sargents and Harrow Green had records management businesses – subsequently integrated into Restore’s record management operations – which illustrates that both office relocation and records management share a common customer base. However, the financial dynamics of the two businesses are different, with office relocation having a far higher direct cost base. The bulk of our office relocation market is in London where we service many of the largest offices, particularly in the financial services sector. A high proportion of the business is described as “churn” where we supply office-moving services on a daily basis to large organisations which have a continual need for our services, frequently involving our staff being permanently on our customers’ sites. We also have a large number of regular customers who have a frequent 11 RESTORE PLC | REPORT & ACCOUNTS 2012 Business review (continued) Chief Executive’s Statement (continued) demand for our services. We also service several large one- off jobs, such as the relocation of the BBC to Manchester and the newspaper collection moves project for the British Library. There are high barriers to entry in what is for our customers a mission-critical service. Customer relationships tend to be long-term as reliability and knowledge of customers’ sites is key. During the year, we ran Harrow Green as a separate brand from Sargents while we implemented a number of operational changes, such as the transfer of Harrow Green’s records management business and a cost reduction programme, took place. Since the year-end, Sargents has been integrated into Harrow Green to reduce infrastructure costs. In addition to the core Harrow Green business, the division also comprises Global Moving Solutions (GMS), providing international moving services typically for senior managers of global companies, and a 50% shareholding in Relocom, an IT relocation business. Trading and Operations The Office Relocation division recorded adjusted operating profit for the year of £1.2 million on revenue of £22.3 million. This primarily comprised 10 months trading of Harrow Green. This was an acceptable performance in a year of considerable change and where, as expected, the Olympics and Paralympics sharply reduced revenues in London during the key trading month of August and part of September. Revenues in the core office relocation business were broadly flat year-on-year. Apart from the impact of the Olympics, our larger customers were less active than is customary, which we attribute this to a lower number of major strategic decisions. We undertook several major projects during the year, such as the relocation of Nestle in the UK, but again this type of activity was slower than usual. GMS and Relocom delivered a solid trading performance for the year, with both businesses benefiting from a major project for Amazon. Charles Skinner Chief Executive 9 April 2013 12 Business review (continued) Chief Executive’s Statement (continued) RESTORE PLC | REPORT & ACCOUNTS 2012 13 RESTORE PLC | REPORT & ACCOUNTS 2012 Business review (continued) Group Finance Director’s Statement Group. This leaves the Group in a strong position to maximise our aim to provide existing customers with additional Group services. Due to the factors noted above the Directors believe that an adjusted measure of profit before tax and earnings per share provides shareholders with a more appropriate representation of the underlying earnings derived from the Group’s business. The items adjusted for in arriving at that underlying adjusted profit before tax are as follows: Profit Before Tax Profit before tax for the year ended 31 December 2012 for continuing operations was £1.5 million (2011: £1.2 million). This is a strong performance given the exceptional costs of £3.0 million (2011: £1.4 million) which largely relate to the Harrow Green acquisition and ADAM COUNCELL GROUP FINANCE DIRECTOR subsequent integration. The charge for impairment and amortisation of intangible assets increased to £1.3 million (2011: £0.5 million) due to a £0.4 million impairment resulting from the harmonising of trade names across the Continuing operations 2012 £’m Profit before tax 1.5 Share based payments charge 0.4 Impairment of intangible assets 0.4 Exceptional items 3.0 Amortisation of intangible assets 0.9 Other finance costs - Adjusted profit before tax – continuing operations 6.2 Reconciliation of Reported Operating Profit to Adjusted Operating Profit and Adjusted EBITDA 2012 £’m Operating profit 2.4 Share based payments charge 0.4 Impairment of intangible assets 0.4 Exceptional items 3.0 Amortisation of intangible assets 0.9 Adjusted operating profit 7.1 Depreciation 0.8 Adjusted EBITDA 7.9 2011 £’m 1.2 0.2 – 1.4 0.5 0.4 3.7 2011 £’m 2.3 0.2 – 1.4 0.5 4.4 0.7 5.1 14 Business review (continued) Group Finance Director’s Statement (continued) RESTORE PLC | REPORT & ACCOUNTS 2012 Earnings Per Share (Eps) Basic adjusted earnings per share from continuing operations (pence) 7.4p Basic earnings per share from continuing operations (pence) 2.5p 2012 2011 4.3p 2.6p Basic adjusted earnings per share are calculated as adjusted profit for the year less standard tax charge divided by the weighted average number of shares in issue in 2012 (see note 9). Exceptional Costs 2012 £’m Staff/redundancy costs 0.8 Relocation costs of integration 0.5 Incremental costs of relocation 0.5 Restructuring 0.6 Acquisition related 0.6 Total 3.0 2011 £’m 0.3 0.5 0.3 - 0.3 1.4 The main driver of exceptional costs during the year was the acquisition and subsequent integration of Harrow Green. Total exceptional costs associated with Harrow Green were £2.0m. Staff/redundancy costs of 0.8m include the cost of restructuring the Office Relocation division and the integration of Harrow Green’s records management business into the Document Management division. The costs associated with integrating the records management business of newly acquired entities with the existing business include costs of uplifting boxes to the existing facilities and comprise site, transport and labour costs. The incremental costs include duplicated costs of our existing Records Management cost base as a result of the integration described above, and have also been shown as exceptional costs as they are not expected to recur. Restructuring costs largely reflect the cost of the hive up of companies into Restore plc. Acquisition costs relate mainly to fees incurred during the acquisition of Harrow Green. Interest Net finance costs amounted to £0.9 million (2011: £1.1 million). Included within finance costs is £nil (2011: £0.2 million) representing the revaluation of the interest rate collar. Taxation UK Corporation Tax is calculated at 24.5% (2011: 26.5%) of the estimated assessable profit for the year. The UK Corporation Tax rate will reduce on 1 April 2013; accordingly this rate reduction has been reflected in the deferred tax balance which forms part of the statement of financial position. A deferred tax asset of £0.5m has been recognised on brought forward tax losses due to greater certainty over the recoverability of the asset. 15 RESTORE PLC | REPORT & ACCOUNTS 2012 Business review (continued) Group Finance Director’s Statement (continued) Statement of Financial Position Net assets increased to £36.3 million (2011: 23.3 million) mainly as a result of the equity issued to fund acquisitions. Goodwill and intangibles at 31 December 2012 were £32.7 million (2011: £22.1 million). Customer relationships The Group has commercial relationships with over 3,500 business customers. Attrition rates are low and relationships are strong. Our largest customer accounts for less than 3% of Group revenue. Adam Councell Group Finance Director 9 April 2013 Property, plant and equipment totalled £17.6 million (2011: £13.6 million) principally comprising the freehold underground storage facilities at Restore SW, but also computer systems, storage, racking and vehicles. Cash Flow The net cash outflow from operations was £0.1 million (2011: £2.0 million inflow). The Company produced a cash inflow from operations of £1.2m in the second half of 2012. This reflects increased profitability and reducing levels of exceptional costs. As expected, Harrow Green had a significant working capital requirement following acquisition. This included a reduction in trade and other payables of £1.7m to return the business to a normalised position with its creditors. There was also an increase in trade debtors of £1.9 million due to the quieter trading experienced across the industry in the period immediately following acquisition. Trade debtors subsequently recovered in the second half of 2012. The remaining working capital requirements were in in line with expectations due to the growth of the Company. Capital expenditure on the continuing business totalled £1.9 million (2011: £1.4 million) compared to depreciation of £0.8 million (2011: £0.7 million). This reflects the continued investment in increasing capacity in the underground storage facility. Net Debt Net debt at the end of the year was £17.8 million (2011 £11.6 million) reflecting the additional debt taken on to acquire Harrow Green. This is largely made up of a £3.4 million increase in the invoice discounting facility, and an additional £1.5 million increase in the term loan with Barclays and a £1.4 million drawdown of the RCF. Repayments of £0.9 million were made against the term loan with Barclays. Payments of £0.6 million were also made to settle finance leases during the year. 16 RESTORE PLC | REPORT & ACCOUNTS 2012 17 RESTORE PLC | REPORT & ACCOUNTS 2012 Directors’ report The directors submit their report and the financial statements of Restore plc for the year ended 31 December 2012. Restore plc is a public limited company quoted on AIM, incorporated and domiciled in England and has no branches outside the UK. RESULTS The profit before tax from continuing operations for the year ended 31 December 2012 was £1.5 million (2011: £1.2 million). £14.5 million of interest–bearing loans and borrowings less £2.9 million of cash and short term deposits). Net debt is monitored on a daily basis. Finance cost risk The Group pays finance costs on its bank facilities. The bank facilities finance cost is a variable cost linked to LIBOR plus a margin. Interest rates are managed through an interest rate collar. The average finance cost on bank facilities for the Group in 2012 was 4.7% (2011: 3.5%). DIVIDENDS The directors recommend a final dividend for the year of 1.1p per share payable on 9 July 2013 (2011: 1.0p per share). An interim dividend of 0.4p was paid during the year (2011:nil). Customer relationship risk The Group has commercial relationships with over 3500 business customers. Attrition rates are low and relationships are strong. The largest customer accounts for less than 3% of Group revenue. Management It is likely that changes to members of the senior management team might impact on the Group’s ability to perform to the expectations within its strategy. The Board ensures that the management team is appropriately rewarded for its efforts and that succession planning is considered. Legislative The Group has systems and procedures in place to ensure compliance with, and to manage the impact of changes in, Government legislation such as agency worker regulations, vehicle operating procedures and environmental requirements. PRINCIPAL ACTIVITIES The principal activities of the Group during the year were that of Document Management and Office Relocation. BUSINESS REVIEW AND FUTURE DEVELOPMENTS This is dealt with in the Chairman’s statement and in the Business Review on pages 6 to 16. PRINCIPAL RISKS AND UNCERTAINTIES The management of the business and the execution of the Group’s strategies are subject to a number of risks. The key business risks affecting the Group are: Risk Management The significant financial risks the Group faces have been considered and policies have been implemented to best deal with each risk. The three most significant risks are considered to be liquidity risk, finance cost risk and customer relationship risk. The Group is wholly based in the United Kingdom so the direct exposure to exchange risk is considered to be small. Liquidity risk The year end net debt was £17.8 million (2011: £11.6 million), which consisted of £16.5 million of interest bearing loans and borrowings plus £1.3 million of overdrafts (2011: 18 RESTORE PLC | REPORT & ACCOUNTS 2012 Directors’ report (continued) KEY PERFORMANCE INDICATORS (‘KPIs’) The Group uses many different KPIs at an operational level which are specific to the business and provide information to management. At an executive level, a selection of operational KPIs, which allow a relevant and robust review of operational performance are considered with operational management on a monthly basis. The board also relies on KPIs that focus on the financial performance of the Group. The table below shows the main KPIs used to manage the Group’s performance during the year. Key Performance Indicator Group revenues Adjusted operating profit Operating cash flow (used in)/generated before financing costs and tax 2012 £’m 43.3 7.1 (0.1) 2011 £’m 18.8 4.4 2.0 Bank interest cost 0.8 0.6 Net debt 17.8 11.6 Analysis Year-on-year change in revenues analysed by segment (see page 45). Year-on-year change in adjusted operating profit by segment (see page 45). Operating cashflow used in 2012 due to high levels of exceptional costs and working capital requirements in Harrow Green. Year-on-year change in cost of Group finance. Finance costs increased as a result of increased borrowings to fund acquisitions. Year-on-year change in bank debt, which has increased due to the additional borrowings taken on to fund Harrow Green. The non-financial indicators that are regularly monitored are customer satisfaction and retention and staff turnover ratios. Customer Attrition rates are very low, as the business has strong and long-term relationships and a high level of customer satisfaction. The Group has a strong team of experienced and dedicated staff and staff turnover rates are low. 19 RESTORE PLC | REPORT & ACCOUNTS 2012 Directors’ report (continued) DIRECTORS The following directors have held office during the year: Sir William Wells (Chairman) Charles Skinner (Chief Executive) Andrew Wilson (Non-Executive Director) Dr John Forrest (Non-Executive Director) On 10 April 2012 Sir Paul Stephenson was appointed to the board as a Non-Executive Director On 26 July 2012 the following changes were made to the Board: Resigned – Harvey Samson (Group Finance Director) Appointed – Adam Councell (Group Finance Director) Information on directors’ remuneration, share options, long- term incentive plans, pension contributions and benefits is set out in the Remuneration Report on pages 24 and 25. The Company maintains liability insurance for its Directors and Officers. SHARE CAPITAL Full details of the authorised and issued share capital of the Company are set out in note 24 to the financial statements. SUBSTANTIAL SHAREHOLDINGS At 9 April 2013 the Company had been notified of the following interests amounting to 3% or more of the Company’s issued share capital: PROPERTY VALUES The Directors are aware that a significant difference may exist between market and book values, as shown in the Consolidated Statement of Financial Position at 31 December 2012, for a number of the Group’s freehold properties, all of which have a market value in excess of the book value recorded. The Directors believe that this excess is in the region of £7.4 million. EMPLOYEES The Group’s people are its most important asset. Our policy is to employ the best people irrespective of race, gender, nationality, disability or sexual orientation. Consultation with employees or their representatives occurs at all levels, with the aim of ensuring their views are taken into account when decisions are made that are likely to affect their interests. DISABLED EMPLOYEES Applications for employment by disabled persons are given full and fair consideration for all vacancies, having regard to their particular aptitudes and abilities. In the event of an employee becoming disabled, every effort is made to retain them in order that their employment with the Group may continue. It is the policy of the Group that training, career development and promotion opportunities should be available to all employees. Geraldton Services Inc Legal & General Hargreave Hale Limited Cazenove Investec Number of 0.1p ordinary shares Percentage of issued share capital 32,630,904 11,312,323 6,649,420 6,264,383 2,716,263 43.6 15.1 8.9 8.4 3.6 20 RESTORE PLC | REPORT & ACCOUNTS 2012 Data Storage, the records management division of OfficeTeam Group Limited. The company also announced its intention to raise up to £7.0m after expenses from institutional investors via a placing. See note 36 for further details. STATEMENT AS TO DISCLOSURE OF INFORMATION TO AUDITORS The Directors in office on 9 April 2013 have confirmed that, as far as they are aware, there is no relevant audit information of which the auditor is unaware. Each of the Directors have confirmed that they have taken all steps that they ought to have taken as Directors in order to make themselves aware of any relevant audit information and to establish that it has been communicated to the auditor. ANNUAL GENERAL MEETING The notice of the Annual General Meeting to be held on 30 May 2013 is set out on pages 86 to 90. Sarah Waudby Company Secretary 9 April 2013 Directors’ report (continued) ENVIRONMENTAL POLICY Maintaining and improving the quality of the environment in which we live is an important concern for the Group, our staff, customers, suppliers, sub-contractors and communities in which we operate. We have adopted high standards of environmental practices and aim to minimise our impact on the environment wherever this is practical. In particular, we comply with, and endeavour to exceed the requirements of all laws and regulations relating to the environment. HEALTH AND SAFETY The Group recognises the importance of maintaining high standards of health and safety for everyone working within our business and also for anyone who may be affected by our business. Health and safety is a particular concern to our customers. Consequently, each of our business segments has appointed Health and Safety Officers who report to their respective managing directors. The Group’s operational report to the board on a monthly basis includes a section on all health and safety matters. FINANCIAL RISK MANAGEMENT Information in respect of the financial risk management objectives and policies of the Group, including the policy for hedging each major type of forecasted transaction for which hedge accounting is used and the exposure of the Group to market risk, credit risk, liquidity risk and cash flow risk is contained in note 3. PAYABLES PAYMENT POLICY The Group policy for payment to suppliers is to delegate to individual business units the responsibility for agreeing the terms and conditions under which they conduct transactions with their suppliers. The creditor days were 53 days at 31 December 2012 (2011: 38 days). POLITICAL AND CHARITABLE DONATIONS No donations were made by the Group for charitable purposes during the year (2011: £nil). The Group does not make political donations. POST BALANCE SHEET EVENTS On 20 March 2013 the Company announced that it had entered into a sale and purchase agreement to acquire File & 21 RESTORE PLC | REPORT & ACCOUNTS 2012 Corporate governance statement The policy of the Board is to manage the affairs of the Company having regard to the terms of the UK Corporate Governance Code. The Directors support the principles underlying these requirements insofar as is appropriate for a group of the size of Restore plc. DIRECTORS’ REMUNERATION The Company has an established Remuneration Committee. Details of the remuneration of each director are set out in the Remuneration Report on page 24. THE BOARD OF DIRECTORS The Group is led and controlled by a Board comprising two Executive Directors and four Non-Executive Directors. Board meetings are held on a regular basis and no significant decision is made other than by the directors. All directors participate in the key areas of decision-making, including the appointment of new directors. There is no separate Nomination Committee due to the current size of the Board. The Board receives timely information on all material aspects of the Group to enable it to discharge its duties. All directors submit themselves for re-election at the Annual General Meeting at regular intervals. The following were Directors during the year: ACCOUNTABILITY AND AUDIT The Company has established an Audit Committee comprising the Chairman and Non-Executive Directors who are responsible for reviewing the scope and results of the audit, its cost effectiveness and the independence and objectivity of the auditor. RELATIONS WITH SHAREHOLDERS The Chief Executive and the Group Finance Director are the Company’s principal contact for investors, fund managers, the press and other interested parties. At the Annual General Meeting, investors are given the opportunity to question the entire Board. Number of Board meetings attending during the year ended 31 December 2012 Total 10 Number of Audit Committee meetings attended during the year ended 31 December 2012 Total 2 Number of Remuneration Committee meetings attended during the year ended 31 December 2012 Total 1 8 2 1 1 6 1 8 2 8 2 8 2 5 1 1 1 - 1 1 1 - Executive Directors Charles Skinner Harvey Samson* Adam Councell** Non-Executive Directors Sir William Wells Andy Wilson Dr John Forrest Sir Paul Stephenson*** The Executive Directors are not members of the Audit Committee or Remuneration Committee but attended the meetings as a guest of the chair of the committee. * Resigned 26 July 2012 ** Appointed 26 July 2012 *** Appointed 10 April 2012 22 Corporate governance statement (continued) INTERNAL CONTROL The Board acknowledges its responsibility for establishing and monitoring the Group’s systems of internal control. Although no system of internal control can provide absolute assurance against material mis-statement or loss, the Group’s systems are designed to provide the directors with reasonable assurance that problems are identified on a timely basis and dealt with appropriately. The key procedures that have been established and which are designed to provide effective control are as follows: Management structure – The Board meets regularly to discuss all issues affecting the Group. Investment appraisal – The Group has a clearly defined framework for investment appraisal and approval is required by the Board where appropriate. The Board regularly reviews the effectiveness of the systems of internal control and considers the major business risks and the control environment. No significant control deficiencies have come to light during the year and no weakness in internal financial control has resulted in any material losses, contingencies or uncertainties which would require disclosure as recommended by the Turnball guidance for directors on reporting on internal financial control. The Board considers that in light of the control environment described above, there is no current requirement for a separate internal audit function. The Board will continue to review the need to put in place an internal audit function. GOING CONCERN As more fully explained in note 2, having made appropriate enquiries and having examined the major areas which could affect the Group’s financial position, the directors are satisfied that the Group has adequate resources to continue in operation for the foreseeable future. RESTORE PLC | REPORT & ACCOUNTS 2012 23 RESTORE PLC | REPORT & ACCOUNTS 2012 Remuneration report REMUNERATION COMMITTEE The Company has an established remuneration committee consisting of the Chairman and the Non-Executive Directors. The Chairman and Non-Executive Directors are responsible for the consideration and approval of the terms of service, remuneration, bonuses, share options and other benefits of the other directors. All decisions made are after giving due consideration to the size and nature of the business and the importance of retaining and motivating management. The committee will meet at least once a year and at other times as appropriate. DIRECTORS’ CONTRACTS AND LETTERS OF APPOINTMENT The Company’s policy on Executive Directors’ service contracts is that, in line with the best practice provisions of the UK Corporate Governance code, they are to be terminable by the Company on one year’s or 6 months notice. The Non-Executive Directors do not have service contracts but have letters of appointment for an initial period of one year, which may be renewed by mutual agreement. Executive Directors Date of contract Notice period Charles Skinner 8 June 2009 Harvey Samson (resigned 26 July 2012) 3 May 2011 Adam Councell (appointed 26 July 2012) 1 May 2012 12 months 6 months 6 months Non-Executive Directors Date of letter Notice period Sir William Wells 8 June 2009 Andrew Wilson 8 June 2009 Dr John Forrest 8 November 2011 Sir Paul Stephenson (appointed 10 April 2012) 10 April 2012 3 months 3 months 3 months 3 months DIRECTORS’ EMOLUMENTS The aggregate emoluments of the directors of the Company were: £’000 Salary & Fees Benefits Pension Costs Total 2012 Salary & Fees Benefits Total 2011 268 105 65 60 35 35 25 9 1 - - - - - 60 - 4 - - - - 337 320 4 106 120 - 69 - - 60 55 - 35 33 - 35 27 - 25 - - 324 120 - 55 33 27 - 593 10 64 667 555 4 559 Executive Directors Charles Skinner Harvey Samson** Adam Councell*** Non-Executive Directors Sir William Wells Andrew Wilson Dr John Forrest Sir Paul Stephenson* * Appointed 10 April 2012 ** Resigned 26 July 2012 *** Appointed 26 July 2012 24 RESTORE PLC | REPORT & ACCOUNTS 2012 The share options granted have no performance conditions. See note 30 for details of the grant. The closing price for Restore shares at 31 December 2012 was 110.0 pence. During the year the market price of the Company’s ordinary shares ranged between 75.5 pence and 111.0 pence. The directors’ interests in the share options schemes are as follows: Number of 5p ordinary shares 31 December 2012 Number of ordinary share of 5p each 31 December 2011 Charles Skinner Sir William Wells Harvey Samson Adam Councell 2,699,611 1,053,389 - 400,000 1,411,200 537,600 1,250,000 - By order of the Board Remuneration report (continued) DIRECTORS’ INTERESTS IN SHARES AND OPTIONS The beneficial interests of the Directors who were in office at 31 December 2012 in the shares of the Company, including family interests were as follows: Number of 5p ordinary shares 31 December 2012 Number of 5p ordinary shares 31 December 2011 (or date of appointment if later) Charles Skinner Adam Councell Sir William Wells Andrew Wilson Dr John Forrest Sir Paul Stephenson 541,415 - 352,553 8,000 7,692 - 541,415 - 352,553 8,000 7,692 - As at 9 April 2013 there has been no change in any of the above holdings. The Directors believe that the success of the Group will depend to a high degree on the future performance of the management team. The Company has established incentive arrangements which will reward the Directors when shareholder value is created, thereby aligning the interests of the management directly with those of the shareholders. RESTORE SHARE OPTION SCHEME – 2012 GRANTS Sir William Wells Chairman of the Remuneration Committee Employee Share Options The following options have been granted to employees within the Group during the year. Date of Grant Granted Number of ordinary shares of 5p each 31 December 2012 Exercise price Date from which exercisable Expiry date 21 June 2012 3,422,588 3,422,588 83p 21 June 2014 31 June 2022 25 RESTORE PLC | REPORT & ACCOUNTS 2012 Statement of directors’ responsibilities explain the group’s and the company’s transactions and disclose with reasonable accuracy at any time the financial position of the group and the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the group and the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The directors are responsible for the maintenance and integrity of the corporate and financial information included on the Restore plc website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. The directors are responsible for preparing the Directors’ Report and the financial statements in accordance with applicable law and regulations. Company law requires the directors to prepare group and company financial statements for each financial year. The directors are required by the AIM Rules of the London Stock Exchange to prepare group financial statements in accordance with International Financial Reporting Standards (“IFRS”) as adopted by the European Union (“EU”) and have elected under company law to prepare the company financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). The Group financial statements are required by law and IFRS adopted by the EU to present fairly the financial position and performance of the group; the Companies Act 2006 provides in relation to such financial statements that references in the relevant part of that Act to financial statements giving a true and fair view are references to their achieving a fair presentation. Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the group and the company and of the profit or loss of the Group for that period. In preparing each of the group and company financial statements, the directors are required to: a. select suitable accounting policies and then apply them consistently; b. make judgements and accounting estimates that are reasonable and prudent; c. for the group financial statements, state whether they have been prepared in accordance with IFRSs adopted by the EU and for the company financial statements state whether applicable UK accounting standards have been followed, subject to any material departures disclosed and explained in the company financial statements; d. prepare the financial statements on the going concern basis unless it is inappropriate to presume that the group and the company will continue in business. The directors are responsible for keeping adequate accounting records that are sufficient to show and 26 RESTORE PLC | REPORT & ACCOUNTS 2012 Independent auditor’s report to the members of Restore Plc For the year ended 31 December 2012 We have audited the group and parent company financial statements (“the financial statements”) on pages 28 to 82. The financial reporting framework that has been applied in the preparation of the group financial statements is applicable law and International Financial Reporting Standards (IFRSs) as adopted by the European Union. The financial reporting framework that has been applied in the preparation of the parent company financial statements is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). • the group financial statements have been properly prepared in accordance with IFRSs as adopted by the European Union; • the parent company financial statements have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and • the financial statements have been prepared in accordance with the requirements of the Companies Act 2006. This report is made solely to the company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this report, or for the opinions we have formed. Respective responsibilities of directors and auditor As more fully explained in the Statement of Directors’ Responsibilities set out on page 26, the directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board’s (APB’s) Ethical Standards for Auditors. Scope of the audit of the financial statements A description of the scope of an audit of financial statements is provided on the APB’s website at www.frc.org.uk/apb/scope/private.cfm. Opinion on financial statements In our opinion: • the financial statements give a true and fair view of the state of the group’s and of the parent company’s affairs as at 31 December 2012 and of the group’s profit for the year then ended; Opinion on other matter prescribed by the Companies Act 2006 In our opinion the information given in the Directors’ Report for the financial year for which the financial statements are prepared is consistent with the financial statements. Matters on which we are required to report by exception We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: • adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been received from branches not visited by us; or • the parent company financial statements are not in agreement with the accounting records and returns; or • certain disclosures of directors’ remuneration specified by law are not made; or • we have not received all the information and explanations we require for our audit. DAVID CLARK (Senior Statutory Auditor) For and on behalf of BAKER TILLY UK AUDIT LLP, Statutory Auditor Chartered Accountants 25 Farringdon Street London EC4A 4AB 9 April 2013 27 RESTORE PLC | REPORT & ACCOUNTS 2012 Consolidated statement of comprehensive income For the year ended 31 December 2012 Year Ended 31 December 2012 Year Ended 31 December 2011 Note Before exceptional items £’m Exceptional items (note 5) £’m After exceptional items £’m Before exceptional items £’m Exceptional items (note 5) £’m After exceptional items £’m REvENUE Cost of sales Gross Profit 4 43.3 - 43.3 18.8 - 18.8 (22.3) - (22.3) (9.5) - (9.5) 21.0 - 21.0 9.3 - 9.3 Administrative expenses (14.3) (3.0) (17.3) (5.1) (1.4) (6.5) Amortisation of intangible assets 12 (0.9) - (0.9) (0.5) - (0.5) Impairment of intangible assets 12 - (0.4) (0.4) - - - OPERATING PROFIT Finance costs PROFIT BEFORE TAx Income tax (charge)/credit PROFIT FOR THE YEAR FROM CONTINUING OPERATIONS 6 7 8 5.8 (3.4) 2.4 3.7 (1.4) 2.3 (0.9) - (0.9) (0.9) (0.2) (1.1) 4.9 (3.4) 1.5 2.8 (1.6) 1.2 (0.5) 0.6 0.1 (1.0) 1.1 0.1 4.4 (2.8) 1.6 1.8 (0.5) 1.3 Profit from discontinued operations 4 0.1 - 0.1 0.7 - 0.7 Profit for the year attributable to owners of the parent Other comprehensive income for the year net of tax Total comprehensive income for the year attributable to owners of the parent Earnings per share (pence) Basic Diluted Earnings per share from continuing operations Basic Diluted Earnings per share from discontinued operations Basic 9 9 9 4.5 (2.8) 1.7 2.5 (0.5) 2.0 - - - - - - 4.5 (2.8) 1.7 2.5 (0.5) 2.0 7.1p 2.7p 4.1p 3.1p 7.0p 2.6p 4.8p 3.8p 6.9p 2.5p 3.6p 2.6p 6.8p 2.4p 3.6p 2.6p 0.2p 0.2p 0.5p 0.5p 28 RESTORE PLC | REPORT & ACCOUNTS 2012 Consolidated statement of changes in equity For the year ended 31 December 2012 Attributable to owners of the parent Share Capital Share Premium £’m £’m Share based payments reserve £’m Retained earnings /(deficit) £’m Total equity £’m Balance at 1 January 2011 2.3 52.4 0.3 (38.3) 16.7 Profit for the year - - - 2.0 2.0 Total comprehensive income for the year - - - 2.0 2.0 Transactions with owners Issues of shares during the year 0.4 4.2 - - 4.6 Issue costs - (0.2) - - (0.2) Capital reduction - (52.3) - 52.3 - Share based payments charge - - 0.2 - 0.2 0.4 (48.3) 0.2 52.3 4.6 Balance at 31 December 2011 2.7 4.1 0.5 16.0 23.3 Balance at 1 January 2012 2.7 4.1 0.5 16.0 23.3 Profit for the year - - - 1.7 1.7 Total comprehensive income for the year 2.7 4.1 0.5 17.7 25.0 Transactions with owners Issues of shares during the year 0.7 11.0 - - 11.7 Issue costs - (0.5) - - (0.5) Dividends - - - (0.9) (0.9) Deferred tax on share based payments - - - 0.6 0.6 Share based payments charge - - 0.4 - 0.4 0.7 10.5 0.4 (0.3) 11.3 Balance at 31 December 2012 3.4 14.6 0.9 17.4 36.3 29 RESTORE PLC | REPORT & ACCOUNTS 2012 Consolidated statement of financial position For the year ended 31 December 2012 Company registered no. 05169780 Note 31 December 2012 £’m 31 December 2011 £’m ASSETS NON-CURRENT ASSETS Intangible assets 12 32.7 22.1 Property, plant and equipment 13 17.6 13.6 Investment in joint venture 14 - 0.3 Investments 15 0.5 - Deferred tax asset 23 2.0 1.0 52.8 37.0 CURRENT ASSETS Inventories 16 0.2 0.2 Trade and other receivables 17 17.4 10.9 Cash and cash equivalents 21 2.7 3.5 20.3 14.6 TOTAL ASSETS 73.1 51.6 LIABILITIES CURRENT LIABILITIES Trade and other payables 18 (12.1) (8.3) Financial liabilities – borrowings 19 (6.4) (4.4) Other financial liabilities 20 (0.3) (0.1) Current tax liabilities (0.1) (0.5) Provisions 22 (0.5) (0.2) (19.4) (13.5) NON CURRENT LIABILITIES Financial liabilities - borrowings 19 (10.1) (10.1) Other long term liabilities 11 (0.8) - Deferred tax liability 23 (3.9) (3.6) Provisions 22 (2.6) (1.1) (17.4) (14.8) TOTAL LIABILITIES (36.8) (28.3) NET ASSETS 36.3 23.3 EQUITY Share capital 24 3.4 2.7 Share premium account 25 14.6 4.1 Share based payments reserve 26 0.9 0.5 Retained earnings 27 17.4 16.0 EQUITY ATTRIBUTABLE TO THE OWNERS OF THE PARENT 36.3 23.3 These financial statements were approved by the Board of Directors and authorised for issue on 9 April 2013 and were signed on its behalf by: Adam Councell Group Finance Director 30 Charles Skinner Chief Executive Consolidated statement of cashflows For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 Note Year ended 31 December 2012 £’m Year ended 31 December 2011 £’m NET CASH (USED IN)/GENERATED FROM OPERATIONS 28 (0.1) 2.0 Net finance costs (0.8) (0.7) Income taxes paid (0.5) (0.5) NET CASH (USED IN)/GENERATED FROM OPERATING ACTIvITIES (1.4) 0.8 CASH FLOWS FROM INvESTING ACTIvITIES Purchase of property, plant and equipment (1.9) (1.4) Purchase of applications software - (0.1) Purchase of subsidiary undertakings including acquisition costs, net of cash acquired 11 (12.0) (2.7) Sale of subsidiary net of cash disposed 0.6 - Investment in joint venture 14 - (0.3) CASH FLOWS USED IN INvESTING ACTIvITIES (13.3) (4.5) CASH FLOWS FROM FINANCING ACTIvITIES Net proceeds from share issues 11.2 4.4 Dividends paid (0.9) - Repayment of bank borrowings (0.9) (12.0) Drawdown of indebtedness 1.4 1.6 New bank loans raised 1.5 11.0 (Increase)/decrease in bank overdrafts (1.2) 1.3 Finance lease repayments (0.6) - Repayment of other loans - (2.3) NET CASH GENERATED FROM FINANCING ACTIvITIES 10.5 4.0 NET (DECREASE)/INCREASE IN CASH AND CASH EQUIvALENTS (4.2) 0.3 CASH AND CASH EQUIvALENTS AT START OF YEAR 2.9 2.6 CASH AND CASH EQUIvALENTS AT END OF YEAR 21 (1.3) 2.9 CASH AND CASH EQUIvALENTS SHOWN ABOvE COMPRISE: Cash at bank 2.7 3.5 Balance on invoice discounting facility (4.0) (0.6) (1.3) 2.9 31 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements For the year ended 31 December 2012 1 GENERAL INFORMATION Restore plc and its subsidiaries specifically focus on Document Management and Office relocation. The Group operates in the UK. The Company is a public limited company incorporated and domiciled in the United Kingdom. The address of its registered office is The Databank, Unit 5, Redhill Distribution Centre, Salbrook Road, Redhill, Surrey RH1 5DY. The Company is listed on the AIM market. These Group consolidated financial statements were authorised for issue by the board of directors on 9 April 2013. 2 SIGNIFICANT ACCOUNTING POLICIES BASIS OF PREPARATION The consolidated financial statements of Restore plc have been prepared in accordance with EU endorsed International Financial Reporting Standards (IFRS), IFRIC interpretations and the Companies Act 2006 applicable to companies reporting under IFRS. The financial statements have been prepared on a historical cost basis although derivatives are reflected at their fair value. The preparation of financial statements in conformity with IFRS requires the use of certain accounting estimates. It also requires management to exercise its judgement in the process of applying the Group’s accounting policies. The areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the consolidated financial statements, are disclosed later in this note. The consolidated financial statements are presented in pounds sterling and, unless stated otherwise, shown in pounds million to one decimal place. GOING CONCERN The Group’s business activities, together with the factors likely to affect its future development, performance, financial position, its cash flows, and liquidity position are set out in the Business Review on pages 10 to 16. In addition, the Directors’ report details the principal risks and uncertainties affecting the business and note 3 to the financial statements includes the company’s objectives, policies and processes for managing its capital; its financial risk management objectives; and its exposures to credit risk and liquidity risk. The Group meets its day-to-day working capital requirements through its financing facilities which are due to expire between June 2014 and June 2016. Details of the Group’s borrowing facilities are given in note 21 of the financial statements. The Group’s budgets for 2013 and forecasts for 2014, taking account of reasonably possible changes in trading performance, show that the Group should be able to operate within the level of its current facility. The directors have considered the overdue debt as set out on page 40 and have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future. Thus they continue to adopt the going concern basis of accounting in preparing the annual financial statements. BASIS OF CONSOLIDATION The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the Company (its subsidiaries) made up to 31 December each year. Control is achieved where the Company has the power to govern the financial and operating policies of an investee entity so as to obtain benefits from its activities. The results of subsidiaries acquired or disposed of during the year are included in the Consolidated Statement of Comprehensive Income from the effective date of acquisition or up to the effective date of disposal, as appropriate. Where necessary, adjustments are made to the financial statements of subsidiaries to bring the accounting policies used into line with those used by the Group. 32 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) All intra-group transactions, balances, income and expenses are eliminated on consolidation. The acquisition method of accounting is used to account for the acquisition of subsidiaries by the Group. The cost of an acquisition is measured as the fair value of the assets given, equity instruments issued, contingent consideration and liabilities incurred or assumed at the date of exchange. Costs directly attributable to the acquisition are expensed as incurred. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are initially measured at fair value at the acquisition date. Provisional fair values are adjusted against goodwill if additional information is obtained within one year of the acquisition date, about facts or circumstances existing at the acquisition date. Other changes in provisional fair values are recognised through profit or loss. Changes in contingent consideration arising from additional information, obtained within one year of the acquisition date, about facts or circumstances that existed at the acquisition date are recognised as an adjustment to goodwill. Other changes in contingent consideration are recognised through profit or loss, unless the contingent consideration is classified as equity. In such circumstances, changes are recognised within equity. SEGMENTAL REPORTING Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision maker. In the opinion of the Directors, the chief operating decision maker is the Board of Restore plc and there are two segments, Document Management and Office Relocation, whose reports are reviewed by the Board in order to allocate resources and assess performance. Segment revenue comprises sales to external customers all of whom are located in the UK. Services are provided from the UK. REvENUE RECOGNITION Revenue is measured as the fair value of the consideration received or receivable and represents amounts receivable for goods and services provided in the normal course of business, net of discounts, vAT, returns, rebates and after eliminating intra-group sales. The Group recognises revenue when the amount of revenue can be reliably measured, it is probable that future economic benefits will flow to the entity and when specific criteria have been met for each of the Group’s activities as described below. Sale of services – Document Management Revenue from Records Management represents amounts billed or due for the storage and retrieval of customers’ files and boxes. Revenue is recognised on retrieval of documents or time-apportioned for the period for which the documents are stored. The Group sells scanning and IT services which are provided on a time basis or as a fixed price contract with contract terms ranging up to three years, in which case revenue is recognised based upon the value of work completed, or revenue may be received on a contractual basis, either as a fixed proportion of managed costs or other fee mechanism, in which case revenue is recognised once those contractual conditions have been satisfied, either based on managed costs incurred, on a time basis, or other appropriate contractual measurement. The Group provides all round secure document destruction and recycling process, including the rental and servicing of office recycling units as well as larger secure waste containers providing a confidential waste destruction process. Revenue is recognised on a time apportioned basis in respect of rental and when destruction is complete. 33 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) Sale of services – Relocation Revenue represents amounts in respect of relocation and furniture storage. Revenue is recognised when a removal has been completed, and storage revenue is recognised on a per day basis for the furniture stored on behalf of its customers. Interest income Interest income is accrued on a time basis by reference to the principal outstanding and at the effective interest rate applicable, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial asset to that asset’s net carrying amount. Dividend income Dividend income is recognised when the right to receive payment is established. DISCONTINUED OPERATIONS Discontinued operations represent cash generating units or groups of cash generating units that have either been disposed of or classified as held for sale, and represent a separate major line of business or are part of a single co-ordinated plan to dispose of a separate major line of business. Cash generating units forming part of a single co-ordinated plan to dispose of a separate major line of business are classified within continuing operations until they meet the criteria to be held for sale. The post tax profit or loss of the discontinued operation is classified as a single line on the face of the Consolidated Statement of Comprehensive Income, together with any post tax gain or loss recognised on the re-measurement of non– current assets or disposal groups on classification as held for sale to the lower of carrying amount and fair value less costs to sell or on the disposal of the assets or disposal group constituting the discontinued operation. On changes to the composition of groups of units comprising discontinued operations, the presentation of discontinued operations within prior periods is restated to reflect consistent classification of discontinued operations across all periods presented. ExCEPTIONAL ITEMS Exceptional items are those significant items which are separately disclosed by virtue of their size or incidence to enable a full understanding of the group’s financial performance. Transactions which may give rise to exceptional items are principally gains or losses on disposal of investments and subsidiaries, redundancy, integration and other restructuring costs, provisions made in respect of onerous leases and acquisition costs relating to business combinations. GOODWILL Goodwill arising on consolidation represents the excess of the cost of acquisition over the Group’s interest in the fair value of identifiable assets and liabilities of a subsidiary, at the date of acquisition. Goodwill is initially recognised as an asset at cost and is subsequently measured at cost less any accumulated impairment losses. Goodwill which is recognised as an asset is reviewed for impairment at least annually. Any impairment is recognised immediately in profit or loss and is not subsequently reversed. For the purposes of impairment testing, goodwill is allocated to each of the Group’s cash-generating units expected to benefit from the synergies of the combination. Cash-generating units to which goodwill has been allocated are tested for impairment annually, or more frequently when there is an indication that the unit may be impaired. If the recoverable amount 34 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) of the cash generating unit is less than the carrying amount of the unit, the impairment loss is allocated first to reduce the carrying amount of any goodwill allocated to the unit and then to the other assets of the unit pro–rata on the basis of the carrying amount of each asset in the unit. On disposal of a subsidiary, the attributable amount of goodwill is included in the determination of the profit or loss on disposal. INTANGIBLE ASSETS Intangible assets are recognised when they are controlled through contractual or other legal rights, or are separable from the rest of the business, and their fair value can be reliably measured. Intangible assets that are regarded as having indefinite useful lives are not amortised. Intangible assets that are regarded as having limited useful lives are amortised on a straight-line basis over those lives. Assets with indefinite lives are reviewed for impairment annually and other assets are reviewed for impairment whenever events or circumstances indicate that the carrying amount may not be recoverable. The recoverable amount is the higher of value in use or fair value less cost to sell. Amortisation and any impairment write downs are recognised immediately in profit or loss. Customer relationships Acquired customer relationships are identified as a separate intangible asset as they are separable and can be reliably measured by valuation of future cash flows. This valuation also assesses the life of the particular relationship. The life of the relationship is assessed annually. Customer relationship assets are being written off on a straight line basis over a remaining life of 5 to 10.5 years, except where the relationships have been assessed as having an indefinite life. These relationships are considered indefinite due to the business having a strong relationship and low attrition rates with its customers. The customer lists are considered annually to ensure that this classification is still appropriate. Trade names Acquired trade names are identified as a separate intangible asset. The life of the trade name is assessed annually. Trade names are being written off on a straight line basis over 10 years, except where the trade names are assessed as having an indefinite life due to the history of trading and the Group being a market leader in the services provided. Application software and IT Acquired computer software licences are capitalised on the basis of the costs incurred to acquire and bring to use the specific software. These costs are amortised on a straight line basis over their estimated useful lives (three to five years). Costs associated with developing or maintaining computer software programmes are recognised as an expense as incurred. Costs that are directly associated with the development of identifiable and unique software products controlled by the Group, and that will probably generate economic benefits exceeding costs beyond one year, are recognised as intangible assets. Computer software development costs recognised as assets are amortised on a straight line basis over their estimated useful lives (expected to be up to five years). Residual values and useful lives are reviewed each year. 35 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) PROPERTY, PLANT AND EQUIPMENT Property, plant and equipment is stated at historical cost, less accumulated depreciation and accumulated impairment losses. Depreciation is provided on a straight line basis on all property, plant and equipment, except freehold land. % per annum Freehold and long leasehold buildings 2–5% Long leasehold land over the remaining life of the lease Leasehold improvements over the life of the lease Plant and machinery Racking Office equipment, fixtures and fittings Motor vehicles LEASED ASSETS 5–50% 5% 10–40% 20–25% Leases in which a significant portion of the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases (net of any incentives received from the lessor) are charged to profit or loss on a straight-line basis over the period of the lease. Where property lease contracts contain guaranteed minimum incremental rental payments, the total committed cost is determined and is amortised on a straight-line basis over the life of the lease. Leases of property, plant and equipment which transfer substantially all the risks and rewards of ownership to the Group are classified as finance leases. Finance leases are classified as a financial liability and measured at amortised cost. Finance leases are capitalised at the inception of the lease at the lower of the fair value of the leased property, plant and equipment and the present value of the minimum lease payments and depreciated over the period of the lease. The resulting lease obligations are included in liabilities. Lease payments are apportioned between finance charges and reduction of the lease obligation so as to achieve a constant rate of interest on the remaining balance of the liability. INvESTMENTS Loan notes are loans and receivables and measured at amortised cost. Impairment losses are recognised in profit or loss when there is evidence of impairment. Available for sale investments are non–derivative assets and are initially recognised at fair value net of any transaction costs and are subsequently carried at fair value. Fair value gains and losses are recognised in other comprehensive income and are recycled to profit or loss on disposal of the investment. If a fair value for an investment cannot be reliably measured, due to the variability in the range of reasonable fair value estimates being significant, or the probabilities of the various estimates within the range not being able to be reasonably assessed, that investment will be carried at cost. An impairment test is performed annually on the carrying value of the investment. An impairment loss is recognised for the amount by which the asset’s carrying value exceeds its recoverable amount, when there is objective evidence for impairment including significant or prolonged decline in fair value below cost. Investments which are held for the long term and which management due not exercise significant control are carried at cost. An impairment review is carried out annually. 36 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) INvESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD Investments which are held for the long term, and in which the Group has a participating interest and exercises joint control with one or more other parties under a contractual arrangement, are treated as joint ventures and accounted for by the equity method. The Group’s share of the results of investments is included in the Consolidated Income Statement and the Group’s share of net assets is included in investments in the Statement of Financial Position. INvENTORIES Inventories are stated at the lower of cost and net realisable value. Cost is determined on a first in first out basis. Net realisable value is the price at which inventories can be sold in the normal course of business. Provision is made where necessary for obsolete, slow moving and defective inventories. TRADE AND OTHER RECEIvABLES Trade receivables, classified as loans and receivables in accordance with IAS 39 ‘Financial Instruments: Recognition and Measurement’, are recorded initially at fair value and subsequently measured at amortised cost. A provision for impairment of trade receivables is established when there is evidence that the Group will not be able to collect all amounts due according to the original terms. The amount of the provision is the difference between the assets’ carrying amount and the present value of future cash flows discounted at the effective interest rate. The movement in the provision is recognised in profit or loss. Any other receivables are recognised at their initial fair value less an allowance for any doubtful amounts. An allowance is made when collection of the full amount is no longer considered probable. CASH AND CASH EQUIvALENTS Cash and cash equivalents as defined for the Consolidated Statement of Cash flows comprise cash in hand, cash held at bank with immediate access, other short-term investments and bank deposits with maturities of three months or less from the date of inception, less amounts owed under invoice discounting facilities. ASSETS HELD FOR SALE Assets and disposal groups are classified as held for sale if their carrying amount will be recovered principally through a sale transaction rather than continuing use. This condition is regarded as met only when a sale is highly probable and the asset (or disposal group) is available for immediate sale in its present condition. Management must be committed to the sale which should be expected to qualify for recognition as a completed sale within one year from the date of classification. If this condition is no longer met and the assets and disposal groups are held for continuing use they are transferred out of assets held for sale in the current year. Disposal groups are groups of assets, and liabilities directly associated with those assets, that are to be disposed of together as a group in a single transaction. Non–current assets and disposal groups classified as held for sale are initially measured at the lower of carrying value and fair value less costs to sell. At subsequent reporting dates non-current assets (and disposal groups) are measured to the latest estimate of fair value less costs to sell. As a result of this measurement any impairment is recognised by charging to profit or loss. TRADE PAYABLES Trade payables, classified as other liabilities in accordance with IAS 39, are recognised initially at fair value and subsequently measured at amortised cost using the effective interest method. Other payables are stated at amortised cost. 37 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) BORROWINGS Borrowings are classified as other liabilities in accordance with IAS 39 and are recorded at the fair value of the consideration received, net of direct transaction costs. Finance charges are accounted for in profit or loss over the term of the instrument using the effective interest rate method. TAxATION The tax expense represents the sum of the tax currently payable and deferred tax. Current tax The tax currently payable is based on taxable profit for the year. Taxable profit differs from accounting profit as reported in the Consolidated Statement of Comprehensive Income because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are never taxable or deductible. The Group’s liability for current tax is calculated using tax rates that have been enacted or substantively enacted at the reporting date. Deferred tax Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amount of assets and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit and accounted for using the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are recognised to the extent it is probable that taxable profits will be available against which deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the temporary difference arises from the initial recognition of goodwill or from the initial recognition (other than in a business combination) of other assets and liabilities in a transaction that affects neither the tax profits nor the accounting profit. Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset is realised based upon tax rates that have been enacted or substantively enacted at the reporting date. Deferred tax is charged or credited in profit or loss, except when it relates to items charged or credited directly to other comprehensive income and equity, in which case the deferred tax is also dealt with in other comprehensive income and equity. PROvISIONS Provisions are recognised when the Group has a present legal or constructive obligation as a result of past events, it is probable that an outflow of resources will be required to settle the obligation and a reliable estimate of the amount can be made. If the effect is material, provisions are determined by discounting the expected future cash flows at an appropriate pre-tax discount rate. PENSIONS The Group operates a number of defined contribution pension schemes. Contributions are charged to profit or loss as incurred. EQUITY INSTRUMENTS Equity instruments issued by the Company are recorded at fair value net of transaction costs. 38 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) SHARE OPTION SCHEMES The Group has applied the requirements of IFRS 2 Share-based Payment. In accordance with the transitional provisions, IFRS 2 has been applied to all grants of equity instruments on or after 7 November 2002 that were unvested as of 1 January 2006. The Group issues equity-settled share-based payments to certain employees. Equity-settled share-based payments are measured at fair value at the date of grant. The fair value determined at the grant date of equity-settled share-based payments is expensed on a straight-line basis over the vesting period, based on the Group’s estimate of shares that will eventually vest. Fair value is measured by use of a stochastic pricing model. Where employees’ contracts are terminated the options are treated as having been forfeited and accordingly previous charges are credited back to profit or loss if the option has not yet vested or retained earnings if the option has vested. FINANCIAL INSTRUMENTS Financial assets and financial liabilities are recognised on the Group’s Statement of Financial Position when the Group has become party to the contractual provisions of the instrument. The Group uses derivative financial instruments such as interest rate caps to hedge its risks associated with interest rates. Such derivative financial instruments are initially recognised at fair value on the date on which a derivative contract is entered into and are subsequently re-measured at fair value. Derivatives are carried as assets when the fair value is positive and as liabilities when the fair value is negative. Any gains or losses arising from changes in fair value on derivatives during the year that do not qualify for hedge accounting are taken directly to profit or loss. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS The preparation of the Group’s financial statements requires management to make judgements, estimates and assumptions that affect the reported amounts of revenues, expenses, assets and liabilities, and the disclosure of contingent liabilities, at the reporting date. However, uncertainty about these assumptions and estimates could result in outcomes that could require a material adjustment to the carrying amount of the asset or liability affected in the future. Judgements In the process of applying the Group’s accounting policies, management has made the following judgements, apart from those involving estimates, which have the most significant effect on the amounts recognised in the financial statements. Income taxes The Group is subject to income taxes in the UK. Judgement is required in determining the provision for income taxes. The Group recognises liabilities for anticipated tax issues based on estimates of whether additional taxes will be due. Where the final tax outcome of these matters is different from the amounts that were initially recorded, such differences will impact the income tax and deferred tax provisions in the period in which such determination is made. Deferred tax is measured on a non-discounted basis at tax rates that are expected to apply in the periods in which the temporary differences reverse based on tax rates in place at the Balance Sheet date. Deferred tax assets are recognised where their recovery is considered more likely than not in the expectation that there will be suitable taxable profits from which the future reversal of underlying temporary differences can be deducted. This assessment is inherently judgemental. Details of the amounts of deferred tax assets recognised and not recognised are given in note 23. 39 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) Estimates and assumptions The key assumptions concerning the future and other key sources of estimation uncertainty at the reporting date that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. Impairment of non-financial assets The Group assesses whether there are any indicators of impairment for all non–financial assets at each reporting date. Goodwill and other indefinite life intangibles are tested for impairment annually and at other times when such indicators exist. Other non-financial assets are tested for impairment when there are indicators that the carrying amounts may not be recoverable. When value in use calculations are undertaken, management must estimate the expected future cash flows from the asset or cash generating unit and choose a suitable discount rate in order to calculate the present value of those cash flows. Further details are given in note 12. Investments The Group holds a 50% investment in Relocon Limited. This shareholding is being held as an investment at historic cost (note 15). Valuation of separable intangibles on acquisition When valuing the intangibles acquired in a business combination, management estimate the expected future cash flows from the asset and choose a suitable discount rate in order to calculate the present value of those cash flows. Separable intangibles valued on acquisitions made in the year were £4.1m (2011: £1.1m) as detailed further in notes 11 and 12. Credit risk Within accounts receivable is a balance of £916k which includes a sum of £640k which having fallen past due the company has agreed to defer payment until quarter two 2013. The debt relates to commercial relocation services provided by Sargents Trading limited to one of its major customers and since the acquisition of Sargents in 2011 the level of this debt has been managed closely but has continued to run at high levels. Following identification of the potential recoverability issues on this debt, the directors have maintained close contact with the management of the company concerned and have closely reviewed the trading and cash flow forecasts, putting in place a payments plan for the recovery of the debt. At the time of issuing this report the payments are up to date as per the scheduled plan, and the exposure to the year end debt has been reduced to £746k. The directors are mindful that the company has other liabilities which it needs to service and there are challenging demands put on the cash flows of the business. This may therefore call into question the ability of Sargents to recover the accounts receivable balance through trading cash flows. In response to this risk, the Directors secured a second charge over the assets of the company concerned ranking behind the existing bank debt and have considered the ability to recover the debts due by applying this charge. Having reviewed the latest available financial information of the company concerned, the directors are confident that there is sufficient value within the company such that, after taking into account the repayment of the bank debt under the first charge, Sargents will be able to recover the debt owed to them in full and on that basis do not believe that there is a material uncertainty over the recoverability of the debt and have concluded that no provision is needed against this balance. Share-based payments The Group measures the cost of equity–settled transactions with employees by reference to the fair value of the equity instruments at the date at which they are granted. Estimating fair value requires determining the most appropriate valuation 40 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) model for a grant of equity instruments, which is dependent on the terms and conditions of the grant. This also requires determining the most appropriate inputs to the valuation model including the expected life of the option, volatility and dividend yield and making assumptions about them. The assumptions and models used are disclosed in note 30. Revenue Revenue recognised on partially completed projects is calculated by estimating the percentage of completion. Provisions Other provisions for onerous leases/dilapidations are made when the Group has a present legal or constructive obligation and based on the directors’ best estimate of the amount and timing of future cash flows. Details of the provisions made are given in note 22. ADOPTION OF NEW AND REvISED INTERNATIONAL FINANCIAL REPORTING STANDARDS (‘IFRS’) (a) New and amended standards adopted by the Group during the year beginning 1 January 2012. The group has adopted the following new and amended IFRSs from their effective date: IAS 12 – Deferred tax: recovery of underlying assets. Applicable for periods commencing on or after 1 January 2012. IAS 12 requires the measurement of deferred tax liabilities and deferred tax assets to reflect the tax consequences that would follow from the manner in which the entity expects to recover or settle the carrying amount of its assets and liabilities. IAS 1 – Clarification of the Statement of Changes in Equity (‘SOCE’). The amendments are applicable for periods beginning on or after 1 January 2011 and clarify that an entity will present an analysis of other comprehensive income for each component of equity, either in the statement of changes in equity or in the notes to the financial statements. (b) Standards, amendments and interpretations to existing standards that are not yet effective and have not been early adopted by the group. Amendments to IFRS 10 - Consolidated Financial Statements, Joint Arrangements and Disclosure of Interests in Other Entities: Transition Guidance. The standard is applicable for periods beginning on or after 1 January 2013. The amendments to IFRS 10 clarify the first time application of the standard, when the standard need not apply, retrospective adjustment to comparative periods and the use of transitional relief. IAS 1 - Presentation of Financial Statements. Specifies requirements for comparative information when an entity provides more than the minimum required, plus additional disclosures required on a change of accounting policy or retrospective restatement or reclassification. Applicable for periods beginning on or after 1 January 2013. IAS 32 - Financial Instruments: Presentation. Applicable for periods beginning on or after 1 January 2013, income tax relating to distributions to holders of an equity instrument and income tax relating to transaction costs of an equity transaction should be accounted for in accordance with IAS 12 Income Taxes. IAS 34 Interim Financial Reporting. Total assets and liabilities for a reportable segment need to be disclosed only when the amounts are regularly provided to the chief operating decision maker and there has been a material change in the total assets and liabilities for that segment from the amount disclosed in the last annual financial statements. Applicable for periods beginning on or after 1 January 2013. Amendments to IAS 32- Offsetting Financial Assets and Financial Liabilities. The amendments provide additional guidance in respect of offsetting financial instruments and therefore changes have also been made to IFRS 7 as noted below. Applicable for periods beginning on or after 1 January 2014. 41 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 2 SIGNIFICANT ACCOUNTING POLICIES (continued) IFRS 7 - Financial Instruments: Disclosures – Offsetting financial assets and financial liabilities. Applicable for periods beginning on or after 1 January 2013. In order to enable users of the financial statements, this amendment requires disclosure of gross financial assets and liabilities for which there are legally enforceable rights of set-off as well as details of the amounts set-off and information about financial assets and financial liabilities subject to enforceable master netting agreements, including details of collateral. IFRS 10 – Consolidated Financial Statements. The standard re-defines control (which is the basis of determining which entities are consolidated). The standard also provides additional guidance on how to apply the control principle. Applicable for periods beginning on or after 1 January 2013*. IFRS 11 – Joint Arrangements. This new standard replaces IAS 31 “Interests in Joint ventures” and SIC 13 “Jointly Controlled Entities – Non-monetary contributions by venturers” and establishes consistent principles for financial reporting for all types of jointly controlled arrangements. Applicable for periods beginning on or after 1 January 2013*. IFRS 12 – Disclosure of Interests in Other Entities. This new standard applies to entities that have interests in subsidiaries, joint arrangements, associates and other unconsolidated structured entities and aims to make those disclosures consistent. Applicable for periods beginning on or after 1 January 2013*. IFRS 13 – Fair value Measurement. This standard defines fair value, and sets out in a single IFRS a framework for measuring fair value and requires disclosures about fair value measurements. IFRS 13 applies when other IFRSs require or permit fair value measurements. It does not introduce any new requirements to measure an asset or a liability at fair value, change what is measured at fair value in IFRSs or address how to present changes in fair value. Applicable for periods commencing on or after 1 January 2013. IAS 27 – Separate Financial Statements. The revised standard contains accounting and disclosure requirements for investments in subsidiaries, joint ventures and associates when an entity presents separate financial statements. Applicable for periods beginning on or after 1 January 2013*. IAS 28 – Interests in Associates and Joint ventures. The amendments to this standard provide that the equity method of accounting should be used to account for investments in associates and joint ventures in consolidated financial statements and thus, eliminates the choice to proportionately consolidate joint ventures that was previously available under IAS 31 (revised 2008). In addition, the equity method must also be used in the individual financial statements of an investor that does not have any subsidiaries. Applicable for periods beginning on or after 1 January 2013*. IFRS 9 - Financial Instruments. IAS 39 will be replaced by this standard over 3 phases. IFRS 9 specifies how an entity should classify and measure financial assets, including some hybrid contracts plus requirements on accounting for financial liabilities. Applicable for periods commencing on or after 1 January 2015. * Whilst the IASB effective dates for IFRS 10, 11 and 12 and amended IAS 27 and 28 is periods beginning on or after 1 January 2013, EU companies are permitted an extra year before they are required to apply them. The directors anticipate that the adoption of these Standards and Interpretations as appropriate in future periods will have no material impact on the financial statements of the Group. 3 FINANCIAL RISK MANAGEMENT The Group’s activities expose it to a variety of financial risks: market risk (including fair value interest rate risk and cash flow interest rate risk), credit risk and liquidity risk. The Group’s overall risk management programme focuses on the unpredictability of financial markets and seeks to minimise potential adverse effects on the Group’s financial performance. The Group uses derivative financial instruments to hedge certain risk exposures. Risk management is carried out centrally under policies approved by the Board of directors. The Group evaluates and hedges financial risks. The Board provides written principles for overall risk management. 42 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 3 FINANCIAL RISK MANAGEMENT (continued) (a) Market risk (i) Foreign exchange risk: The Group operates in the UK and is not exposed to foreign exchange risk. (ii) Cash flow and fair value interest rate risk: The Group’s interest rate risk arises from long-term borrowings. Borrowings issued at variable rates expose the Group to cash flow interest rate risk. During 2012 and 2011, the Group’s borrowings at variable rates were denominated in the UK pound. The Group analyses its interest rate exposure using financial modelling. Based on the various scenarios, the Group manages its cash flow interest rate risk by using interest rate collars. Such interest rate collars have the economic effect of converting borrowings from floating rates to fixed rates at a certain level. The interest rate collar is an agreement with other parties at quarterly intervals, to exchange the difference between fixed and floating rate calculated by reference to the notional principal amount as shown in note 21. (b) Credit risk Credit risk is managed on a Group basis, except for credit risk relating to accounts receivable balances. Each local entity is responsible for managing and analysing the credit risk for each of their new clients before standard payment and delivery terms and conditions are offered. Credit risk arises from cash and cash equivalents, derivative financial instruments and deposits with banks and financial institutions, as well as credit exposures to retail customers, including outstanding receivables and committed transactions. The maximum exposure is the carrying amount as disclosed in note 17. With respect to credit risk arising from the other financial assets of the Group, which comprise cash and cash equivalents, the Group’s exposure to credit risk arises from default of the counterparty, with a maximum exposure equal to the carrying amount of these instruments as also shown in note 17. (c) Liquidity risk The Group monitors its risk to a shortage of funds using a forecasting model. This model considers the maturity of both its financial assets and financial liabilities (e.g. accounts receivables, other financial assets) and projected cash flows from operations. The Group’s objective is to maintain a balance between continuity of funding and flexibility through the use of bank overdrafts, bank loans and finance in order to ensure that there is sufficient cash or working capital facilities to meet the requirements of the Group for its current business plan. A detailed analysis of the Group’s debt facilities is given in note 21. Capital risk management The Group’s main objective when managing capital is to protect returns to shareholders by ensuring the Group will trade profitably in the foreseeable future. The Group also aims to maximise its capital structure of debt and equity so as to minimise its cost of capital. The Group manages its capital with regard to the risks inherent in the business and the sector within which it operates by monitoring its gearing ratio on a regular basis. The Group considers its capital to include share capital, share premium, retained earnings and net debt as noted below. Net debt includes short and long term borrowings (including overdrafts and lease obligations) net of cash and cash equivalents. No changes were made in the objectives, policies or processes during the years ending 31 December 2012 and 31 December 2011. The Group’s strategy is to strengthen its capital base in order to sustain the future development of the business. 43 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 3 FINANCIAL RISK MANAGEMENT (continued) Debt to Capital Ratio 2012 £’m Total debt 16.5 Less cash and cash equivalents (note 21) 1.3 Net debt 17.8 Total equity 36.3 Debt to capital ratio 0.5 2011 £’m 14.5 (2.9) 11.6 23.3 0.5 The gearing, during 2012 stayed unchanged as a result of the equity raised (note 24) and additional debt to acquire Harrow Green. The Group does not have any externally imposed capital requirements. Fair value estimation The fair value of financial instruments is market value. 4 SEGMENTAL ANALYSIS The Group is organised into two main operating segments, Document Management and Office Relocation and operates services per segment as described in the business review. All trading of the Group is undertaken within the United Kingdom and the Company has no foreign operations. Segment assets include intangibles, property, plant and equipment, inventories, receivables and operating cash. Central assets include deferred tax and head office assets. Segment liabilities comprise operating liabilities. Central liabilities include income tax and deferred tax, corporate borrowings and head office liabilities. Capital expenditure comprises additions to computer software, property, plant and equipment and includes additions resulting from acquisitions through business combinations. Segment assets and liabilities are allocated between segments on an actual basis. 44 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 4 SEGMENTAL ANALYSIS (continued) REvENUE The revenue from external customers was derived from the Group’s principal activities in the UK (the Company is domiciled in England) as follows: Continuing Operations Sales of services Segment adjusted operating profit/(loss) Exceptional items Share based payments charge Amortisation and impairment of intangible assets Operating profit Finance costs Profit before tax Tax charge Profit after tax Segment assets Segment liabilities Capital expenditure Depreciation and amortisation Sales of services Segment adjusted operating profit/(loss) Exceptional items Share based payments charge Amortisation of intangible assets Operating profit Net Finance costs Profit before tax Tax credit Profit after tax Segment assets Segment liabilities Capital expenditure Depreciation and amortisation 2012 £’m Document Management Office Relocation Head Office 21.0 7.5 22.3 1.2 - (1.6) 50.1 9.4 1.7 1.2 5.2 15.2 - - 17.8 12.2 0.2 0.5 2011 £’m Document Management Building Repair Office Relocation Head Office 15.6 5.4 - - 3.2 0.3 - (1.3) 41.8 7.0 1.3 1.0 6.9 3.8 0.1 0.2 2.3 2.4 - - 0.6 15.1 - - Total 43.3 7.1 (3.0) (0.4) (1.3) 2.4 (0.9) 1.5 0.1 1.6 73.1 36.8 1.9 1.7 Total 18.8 4.4 (1.4) (0.2) (0.5) 2.3 (1.1) 1.2 0.1 1.3 51.6 28.3 1.4 1.2 45 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 4 SEGMENTAL ANALYSIS (continued) MAJOR CUSTOMERS For the years ended 31 December 2012 and 2011 no customers accounted for more than 3% of the Group’s total revenue. Discontinued Operations Year ended 31 December 2012 £’m Year ended 31 December 2011 £’m RESULTS Revenue 8.7 Operating profit 0.2 Profit before tax 0.2 Income tax expense (0.1) Profit for the year from discontinued operations 0.1 Profit on disposal - Total profit from discontinued operations 0.1 16.0 0.8 0.8 (0.1) 0.7 - 0.7 On 3 August 2012 the Group sold Peter Cox Limited (“Peter Cox”), its building repair business, to Castlefield House Limited for a total consideration of £3.6m. Castlefield House Limited is a company controlled by Harvey Samson, previously Group Finance Director of Restore. Under the terms of the disposal the Group received £2.2m on 3 August 2012 and a further £0.5m on 24 December 2012. Further payments of £0.3m each will be made in September 2013, 2014 and 2015. There are no performance criteria related to the deferred payments. Cash flows arising from discontinued operations are given in note 28. 5 EXCEPTIONAL ITEMS – CONTINUING OPERATIONS Year ended 31 December 2012 £’m Year ended 31 December 2011 £’m Relocation costs of integration 0.5 Incremental costs of integration 0.5 Redundancy costs 0.8 Acquisition costs 0.6 Restructuring 0.6 Total exceptional items 3.0 0.5 0.3 0.3 0.3 - 1.4 Staff/redundancy costs of 0.8m include the cost of restructuring the Office Relocation division and the integration of Harrow Green’s records management business into the Document Management division. The costs associated with integrating the records management business of newly acquired entities with the existing business include costs of uplifting boxes to the existing facilities and comprise site, transport and labour costs. The incremental costs include duplicated costs of our existing Records Management cost base as a result of the integration described above, and have also been shown as exceptional costs as they are not expected to recur. 46 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 5 EXCEPTIONAL ITEMS – CONTINUING OPERATIONS (continued) Restructuring costs largely reflect the cost of the hive up of companies into Restore plc. Acquisition costs relate mainly to fees incurred during the acquisition of Harrow Green (note 11). Total exceptional costs associated with Harrow Green were £2.0m. 6 OPERATING PROFIT Year ended 31 December 2012 £’m Year ended 31 December 2011 £’m The following items have been included in arriving at operating profit: Amortisation of intangible assets 0.9 Depreciation of property, plant and equipment 0.8 Impairment of intangible assets 0.4 Share based payments charge 0.4 Operating leases – plant and machinery 1.3 Operating leases – land and buildings 0.9 Auditors’ remuneration: Parent and consolidated financial statements 0.1 Audit of company’s subsidiaries pursuant to legislation 0.1 Tax services – compliance 0.1 Expenses by function: Staff costs (note 31) 12.7 Depreciation, amortisation and impairment 2.1 Premises costs 5.9 Materials 1.2 Subcontractors 2.3 Selling and distribution expenses 0.3 Agency costs 9.2 Transport costs 2.5 Computer costs 0.3 Audit and tax services 0.3 Legal and professional 0.2 Telecommunication costs 0.2 Exceptional items 3.0 Other expenses 0.7 Total cost of sales and administrative expenses 40.9 0.5 0.7 - 0.2 0.1 0.5 - 0.1 0.1 7.4 1.1 3.9 0.2 0.5 0.2 0.8 0.2 0.2 0.2 0.2 0.1 1.4 0.1 16.5 47 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 7 FINANCE COSTS Year ended 31 December 2012 £’m Year ended 31 December 2011 £’m Interest on bank loans and overdrafts 0.9 Interest on loan from ultimate parent company - Interest rate cap - 0.9 Exceptional finance costs - Total 0.9 0.6 0.1 0.2 0.9 0.2 1.1 The exceptional costs shown above in 2011 relate to costs associated with the change in borrowing facilities. 8 TAXATION Year ended 31 December 2012 £’m Year ended 31 December 2011 £’m Current tax: UK corporation tax on profit for the year - Adjustments in respect of previous periods - Total current tax - Deferred tax: (note 23) Current year (0.3) Acquisitions and disposals 0.2 Adjustments in respect of previous periods - Total deferred tax (0.1) Total tax credit (0.1) 0.5 0.1 0.6 (0.9) - 0.2 (0.7) (0.1) The credit for the year can be reconciled to the profit per the Consolidated Statement of Comprehensive income as follows: Year ended 31 December 2012 £’m Year ended 31 December 2011 £’m Profit before tax – continuing operations 1.5 Profit before tax multiplied by the rate of corporation tax of 24.5% (2011: 26.5%) 0.4 Effects of: Expenses not deductible for tax purposes 0.2 Losses previously not recognised for deferred tax (0.5) Effect of change in rate used for deferred tax (0.2) Adjustments in respect of current income tax of previous years - Adjustments in respect of deferred income of previous years - Tax credit (0.1) 1.2 0.3 0.3 (0.8) (0.2) 0.1 0.2 (0.1) 48 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 9 EARNINGS PER ORDINARY SHARE Basic earnings per share have been calculated on the profit for the year after taxation and the weighted average number of ordinary shares in issue during the year. Year ended 31 December 2012 £’m Year ended 31 December 2011 £’m Weighted average number of shares in issue 63,554,430 Profit for the year £1.7m Total basic earnings per ordinary share (pence) 2.7p Profit for the year – continuing operations £1.6m Basic earnings per ordinary share – continuing operations (pence) 2.5p Profit after taxation on ordinary activities – discontinued operations (£’m) 0.1 Basic earnings per ordinary share – discontinued operations (pence) 0.2p Weighted average number of shares in issue 63,554,430 Share options 2,180,504 Weighted average fully diluted number of shares in issue 65,734,934 Total fully diluted earnings per share (pence) 2.6p Fully diluted earnings per share – continuing operations (pence) 2.4p £’m Profit before tax – continuing operations 1.5 Adjustments: Amortisation of intangible assets 0.9 Impairment of intangible assets 0.4 Exceptional items 3.0 Share based payments charge 0.4 Other finance costs - Adjusted profit for the year – continuing operations 6.2 48,977,496 £2.0m 3.1p £1.2m 2.6p 0.7 0.5p 48,977,496 1,596,923 50,574,419 3.8p 2.6p £’m 1.2 0.5 - 1.4 0.2 0.4 3.7 The Directors believe that the adjusted basic earnings per share provide a more appropriate representation of the underlying earnings derived from Restore Group’s business. The adjusting items are shown in the table above. 49 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 9 EARNINGS PER ORDINARY SHARE (continued) ADJUSTED EARNINGS PER SHARE The additional adjusted earnings per share, based on the weighted average number of shares in issue during the year, 63.6m (2011: 63.6m – the 2012 weighted average has been applied to give a comparative calculation) is calculated below. Adjusted profit before taxation (£’m) 6.2 Tax at 24.5%/26.5% (£’m) (1.5) Adjusted profit after taxation (£’m) 4.7 Adjusted basic earnings per share (pence) 7.4p 2012 2011 3.7 (1.0) 2.7 4.3p 10 DIVIDENDS In respect of the current year, the directors propose a final dividend of 1.1 pence per share (2011:1.0p) will be paid to ordinary shareholders on 9 July 2013. This dividend is subject to approval by shareholders at the Annual General Meeting and has not been included as a liability in these financial statements. An interim dividend of 0.4p per share (2011:nil) was paid during the year. The proposed final dividend for 2012 is payable to all shareholders on the Register of Members on 4 June 2013. The total estimated dividend to be paid is £0.7m. 11 BUSINESS COMBINATIONS On 1 March 2012, the Group acquired Harrow Green Group Limited (Harrow Green), a records management and office relocation business, for cash of £6.1m, with up to a further £1.0m payable in 2015. Fair value at acquisition £’m Intangible assets Property, plant and equipment Investments Trade receivables Other receivables Bank overdraft Trade and other payables Invoice discounting facility Current tax assets Deferred tax liabilities Finance leases Provisions Other loans Net liabilities acquired Goodwill Consideration Satisfied by: Cash to vendors Contingent consideration 3.2 2.7 0.5 4.3 0.9 (0.4) (5.4) (2.2) 0.2 (0.2) (0.6) (2.6) (0.6) (0.2) 7.1 6.9 6.1 0.8 50 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 11 BUSINESS COMBINATIONS (continued) The goodwill represents the value attributable to new business and the assembled and trained workforce. The intangibles capitalised represent £1.7m in respect of customer relationships and £1.5m in respect of the trade name. Deferred tax at 23% has been provided on the value of intangible assets (note 23). Acquisition costs of £561,000 were incurred and have been charged to profit or loss. The contingent consideration of up to £1.0m is payable in 2015 (discounted value £0.8m) depending on the performance in 2014. The consideration is payable at a rate of double the amount at which gross profit exceeds £7.0m up to a maximum of £1.0m. The directors believe that the consideration will be payable in full. On 9 July 2012, the Group acquired Restore Shred Limited, a shredding services company (which it previously owned 50% of), for cash of £0.2m. Fair value at acquisition £’m Intangible assets Property, plant and equipment Trade receivables Other receivables Trade and other payables Finance leases Net assets acquired Goodwill Consideration Satisfied by: Cash to vendors Investment in joint venture 0.5 0.2 0.1 (0.3) (0.2) 0.3 0.2 0.5 0.2 0.3 The goodwill represents the value attributable to new business and the assembled and trained workforce. On 10 August 2012, Restore Shred acquired the assets of M&L document destruction for £0.3m, which was book and fair value. On 1 October 2012, the Group acquired Drawlin Limited (trading as Archive Solutions), a Records Management business, for cash of £2.6m. 51 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 11 BUSINESS COMBINATIONS (continued) Fair value at acquisition £’m Intangible assets Property, plant and equipment Trade receivables Cash Trade and other payables Current tax liabilities Deferred tax liabilities Other loans Net assets acquired Goodwill Consideration Satisfied by: Cash to vendors 0.9 0.3 0.3 0.2 (0.3) (0.1) (0.2) (0.1) 1.0 1.6 2.6 2.6 The goodwill represents the value attributable to new business and the assembled and trained workforce. The intangibles capitalised represent £0.9m in respect of customer relationships. Deferred tax at 23% has been provided on the value of intangible assets (note 23). Acquisition costs of £37,000 were incurred and have been charged to profit or loss. POST ACQUISITION RESULTS Revenue 18.6 0.4 (Loss)/profit before tax since acquisition included in the Consolidated Statement of Comprehensive income (0.4) - 0.4 0.1 Harrow Green £’m Restore Shred £’m Archive Solutions £’m If the acquisitions had been completed on the first day of the financial year, Group revenues would have been £48.3m and Group loss before tax would have been £0.6m. The acquisitions of the Records Management businesses were made to extend national coverage and increase the Group’s market share. The acquisition of Harrow Green expanded our presence in the UK office services market. 52 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 12 INTANGIBLE ASSETS Goodwill £’m Customer relationships £’m Trade names £’m Applications software & IT £’m Cost 1 January 2011 25.7 9.7 1.3 1.6 Additions – external - - - 0.1 Arising on acquisition of subsidiary 1.6 0.9 0.2 - Adjustments* (2.9) (3.1) - - 31 December 2011 24.4 7.5 1.5 1.7 Cost 1 January 2012 24.4 7.5 1.5 1.7 Additions – external 0.1 - - 0.2 Arising on acquisition of subsidiary 8.9 2.6 1.5 0.5 Disposals (0.4) (0.1) (1.0) (0.4) 31 December 2012 33.0 10.0 2.0 2.0 Accumulated amortisation and impairment 1 January 2011 13.5 4.2 - 0.8 Charge for the year - 0.3 - 0.2 Adjustments* (2.9) (3.1) - - 31 December 2011 10.6 1.4 - 1.0 Accumulated amortisation and impairment 1 January 2012 10.6 1.4 - 1.0 Charge for the year - 0.5 0.1 0.3 Impairment - - 0.4 - 31 December 2012 10.6 1.9 0.5 1.3 Carrying amount 31 December 2012 22.4 8.1 1.5 0.7 31 December 2011 13.8 6.1 1.5 0.7 1 January 2011 12.2 5.5 1.3 0.8 Total £’m 38.3 0.1 2.7 (6.0) 35.1 35.1 0.3 13.5 (1.9) 47.0 18.5 0.5 (6.0) 13.0 13.0 0.9 0.4 14.3 32.7 22.1 19.8 *The adjustments shown above relate to fully amortised intangibles disposed of in previous years but not eliminated. Customer relationships include assets which are considered to have an indefinite life due to the business having a strong relationship and low attrition rates with its customer groups. The carrying amount of these assets is £2.9m (2011: £3.1m). The remaining relationships have a life of 5 – 10.5 years. Trade names include assets considered to have an indefinite life due to the history of trading and the Group being a market leader in the services provided. The carrying amount of these assets is £nil (2011: £1.0m). The remaining trade names are being written off over 10 years. 53 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 12 INTANGIBLE ASSETS (continued) The changes to goodwill during the year were as follows: Cost 1 January 2011 Acquired – Sargents Acquired – Management Archives Acquired – Paterson Acquired – Brunswick Adjustments* 31 December 2011 and 1 January 2012 Addition – ROC Acquired – Harrow Green Acquired – Restore Shred Acquired – Archive Solutions Disposed – Peter Cox 31 December 2012 Accumulated impairment 1 January 2011 Adjustments* 31 December 2011 and 31 December 2012 Carrying amount at 31 December 2012 Carrying amount at 31 December 2011 Carrying amount at 1 January 2011 Allocation of goodwill to cash–generating units £’m 25.7 0.3 0.6 0.2 0.5 (2.9) 24.4 0.1 7.1 0.2 1.6 (0.4) 33.0 13.5 (2.9) 10.6 22.4 13.8 12.2 Goodwill and indefinite life intangible assets has been allocated for impairment testing purposes to the following cash– generating units. The carrying value is as follows: Goodwill Indefinite life intangibles 2012 £’m 19.2 - 3.2 22.4 2011 £’m 13.1 0.4 0.3 13.8 2012 £’m 2011 £’m 2.9 - - 2.9 3.1 1.0 - 4.1 Document Management Building Repair Office Relocation 54 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 12 INTANGIBLE ASSETS (continued) Annual test for impairment For the purpose of impairment testing, goodwill and other intangibles are allocated to business segments which represent the lowest level that those assets are monitored for internal management purposes. The recoverable amount of each cash generating unit is determined from value-in-use calculations. The calculations use pre tax cash flow projections based on financial budgets approved by the Directors for year one and cash flow projections for years two and three using growth rates that are considered to be in line with the general trends in which each cash generating unit operates. Terminal cash flows are based on these 3 year projections, assumed to grow perpetually at 1%. In accordance with IAS 36, the growth rates for beyond the forecasted three years do not exceed the long term average growth rate for the industry. The key assumptions forming inputs to the cash flows are in revenues and margins. Revenues for 2013 have been assessed by reference to existing contracts and market volumes. Margins have been assumed to increase from those achieved in 2012 due to a reduction in operating costs as a result of synergies and overhead savings that have been implemented in the office relocation division. Margins have been assumed to be consistent in the Records management division. The forecasts have been discounted at a pre-tax rate of 12.8% (2011: 8.3%). This discount rate was calculated using a pre-tax rate based on the weighted average cost of capital for the Group. The key assumptions used for the value in use calculations are as follows: Records Management Office Relocation Revenue growth – average over 3 years 4% Revenue growth – remainder 1% Cost growth – employee/overheads 4% 2% 1% 1% Sensitivity For the scanning business the recoverable amount calculated as value in use exceeded the carrying value by £1.9 million. A 10% worsening of the key assumptions would not cause the value in use to fall below the carrying value. The Group has not identified any reasonably possible changes to key assumptions that would cause the carrying value of goodwill or intangible to exceed its recoverable amount. Group reorganisation In 2013, the scanning business of Document Control Services Limited has been rebranded as Restore Scan and therefore the trade name of this business has been impaired at 31 December 2012 (£264,000). In addition to this Sargents Trading has been merged into Harrow Green Limited, and its trade name has also been fully impaired in the year (£116,000). 55 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 13 PROPERTY, PLANT AND EQUIPMENT Freehold and long leasehold land & buildings £’m Leasehold improvements Racking plant & machinery £’m £’m Office equipment fixtures & fittings £’m Motor vehicles Total £’m £’m Cost 1 January 2011 9.8 0.4 4.6 1.8 0.7 Additions 0.6 0.1 0.5 0.2 - Acquisitions - - 0.1 0.4 0.1 31 December 2011 10.4 0.5 5.2 2.4 0.8 At 1 January 2012 10.4 0.5 5.2 2.4 0.8 Additions* 0.5 1.4 5.5 2.5 0.3 Disposals - - (0.1) (0.8) - 31 December 2012 10.9 1.9 10.6 4.1 1.1 Accumulated Depreciation 1 January 2011 0.6 0.2 2.8 1.2 0.2 Charged in the year 0.1 - 0.4 0.2 - 31 December 2011 0.7 0.2 3.2 1.4 0.2 At 1 January 2012 0.7 0.2 3.2 1.4 0.2 Charged in the year 0.1 0.1 0.3 0.2 0.1 Disposals - - (0.1) (0.5) - Acquisitions - 0.7 2.4 1.8 0.2 31 December 2012 0.8 1.0 5.8 2.9 0.5 Net book value 31 December 2012 10.1 0.9 4.8 1.2 0.6 31 December 2011 9.7 0.3 2.0 1.0 0.6 1 January 2011 9.2 0.2 1.8 0.6 0.5 17.3 1.4 0.6 19.3 19.3 10.2 (0.9) 28.6 5.0 0.7 5.7 5.7 0.8 (0.6) 5.1 11.0 17.6 13.6 12.3 * Additions for the year ended 31 December 2012 include £8.3m relating to acquisitions in the year. Capital expenditure contracted for but not provided in the financial statements is shown in note 33. Depreciation is charged to profit or loss as an administrative expense. £0.3m (2011:£nil) of racking is held under a finance lease. 56 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 14 JOINT VENTURES Interest in joint ventures 2012 £’m At 31 December - Represented by: Property, plant and equipment - Current assets - Current liabilities - Share of net assets - On 9 July 2012, the Group acquired the remaining 50% share of Restore Shred Limited (note 11). 15 INVESTMENTS Investments 0.5 2012 £’m 2011 £’m 0.3 0.2 0.2 (0.1) 0.3 2011 £’m - The Group holds a 50% investment in Relocom Limited, a specialist IT relocations company. The shareholding is being held as an investment at historic cost, as due to the shareholder structure the Directors do not have the ability to exhibit significant influence over the operations of the business. 16 INVENTORIES Finished goods and goods for resale 0.2 £0.1m (2011:£0.1m) of inventories were recognised as an expense in cost of sales in the year. 2012 £’m 2011 £’m 0.2 57 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 17 TRADE AND OTHER RECEIVABLES 2012 £’m Trade receivables 12.4 Less: provision for impairment of trade receivables (0.1) Trade receivables – net 12.3 Other receivables 1.8 Prepayments and accrued income 3.3 17.4 2011 £’m 7.8 (0.1) 7.7 0.5 2.7 10.9 Included within other receivables is the discounted consideration of £0.5m due after more than one year in respect of Peter Cox limited (note 4), which is payable in tranches in September 2014 and September 2015. The average credit period is 85 days (2011: 67 days). No interest is charged on the trade receivables for the first 30 days from the date of the invoice. Thereafter, interest may be charged at 2% per annum on the outstanding balance. Trade receivables are provided for based on estimated irrecoverable amounts, determined by reference to past payment history and the current financial status of the customers. Movement in the allowance for impairment 2012 £’m Balance at beginning and end of the year 0.1 2011 £’m 0.1 In determining the recoverability of the trade receivables, the Group considers any change in the credit quality of the trade receivable from the date credit was initially granted up to the reporting date. See note 21 for an analysis of trade receivables that were past due but not impaired. 18 TRADE AND OTHER PAYABLES Trade payables 3.1 Other taxation and social security 1.6 Other payables 4.3 Accruals and deferred income 3.1 12.1 2012 £’m 2011 £’m 3.0 1.7 1.6 2.0 8.3 Other payables includes the fair value of the interest rate cap and collar of £0.3m (2011: £0.2m), see note 21. The Group has financial risk management policies in place to ensure that all payables are paid within the credit time frame. Trade and other payables principally comprise amounts outstanding for trade purchases and ongoing costs. The average credit period for trade purchases is 53 days (2011: 38 days). 58 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 19 LOANS AND OVERDRAFTS 2012 £’m Current Bank loans and overdrafts due within one year Overdrafts on demand 1.8 Bank loans – secured 4.6 6.4 Non-current Bank loans – secured 10.1 10.1 2011 £’m 1.9 2.5 4.4 10.1 10.1 The bank debt is due to Barclays bank plc and is secured by a fixed and floating charge over the assets of the Group. The interest rate profile and an analysis of borrowings is given in note 21. Under the bank facility the Group is required to meet quarterly covenant tests in respect of cash flow cover, interest cover and leverage. All tests were met during the year and the directors expect to continue to meet these tests. Analysis of net debt 2012 £’m Cash at bank and in hand 2.7 Balance on invoice discounting facility (4.0) Bank loans and overdrafts due within one year (6.4) Bank loans due after one year (10.1) (17.8) 20 OTHER FINANCIAL LIABILITIES Obligations under finance leases 0.3 Repayable by instalments: In less than one year 0.1 Over 1 year 0.2 0.3 2012 £’m 2011 £’m 3.5 (0.6) (4.4) (10.1) (11.6) 2011 £’m 0.1 0.1 - 0.1 59 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 21 FINANCIAL INSTRUMENTS The Group’s financial instruments comprise cash, bank and various other receivable and payable balances that arise from its operations. The main purpose of these financial instruments is to finance the Group’s operations. CASH AND CASH EQUIvALENTS NET OF INvOICE DISCOUNTING Cash at bank and in hand 2.7 Invoice discounting facility (4.0) (1.3) 2012 £’m 2011 £’m 3.5 (0.6) 2.9 As at 31 December 2012 trade receivables of £3.6m (2011: £2.3m) were past due but not impaired. These relate to a number of independent customers with no recent history of default as well as the balance detailed on page 40. The ageing analysis of these trade receivables is as follows: 60 – 90 days 1.3 Greater than 90 days 2.3 2012 £’m 2011 £’m 1.1 1.2 The main financial risks arising from the Group’s financial instruments are interest rate risk and liquidity risk. The directors review and agree policies for managing each of these risks. Interest rates are regularly reviewed to ensure competitive rates are paid. Detailed cash flows are produced on a regular basis to minimise liquidity risks. CARRYING vALUE OF FINANCIAL ASSETS AND (LIABILITIES) ExCLUDING CASH AND BORROWINGS Loans and receivables 14.1 Derivatives used for hedging (0.3) Financial liabilities measured at amortised cost (11.1) 2012 £’m 2011 £’m 8.2 (0.2) (5.4) CURRENCY AND INTEREST RATE RISK PROFILE OF FINANCIAL LIABILITIES All bank borrowings are subject to floating interest rates, at LIBOR plus a margin of 2.85% on the original term loan, 3.5% on the new £1.5m term loan, 3.5% on the RCF, 3.5% on the overdraft and 2.5% on the invoice discounting facility. 60 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 21 FINANCIAL INSTRUMENTS (continued) The interest rate risk profile of the Group’s borrowings for the year was: Total Fixed rate financial liabilities Floating rate financial liabilities Subject to interest rate collar £’m £’m £’m £’m Currency Sterling at 31 December 2012 16.5 - 10.0 6.5 Sterling at 31 December 2011 14.5 - 9.0 5.5 Weighted average interest rates % 4.7 3.5 The exposure of Group borrowings to interest rate changes and contractual pricing dates at the end of the year are as follows: 6 months or less 16.5 2012 £’m 2011 £’m 14.5 INTEREST RATE SENSITIvITY At 31 December 2012 if interest rates had been 50 basis points higher and all other variables were held constant, it is estimated that the Group’s profit before tax would be approximately £44,000 (2011: £36,000) lower. This is mainly attributable to the Group’s exposure to interest rates on its variable rate borrowings and is based on the change taking place at the beginning of the financial year and held constant throughout the year. The Group’s sensitivity to interest rates has increased during the current year mainly due to the increased debt. FINANCIAL ASSETS RECOGNISED IN THE STATEMENT OF FINANCIAL POSITION AND INTEREST RATE PROFILE All financial assets are short term receivables and cash in hand. The cash in hand earns interest based on the variable bank base rate and is held with Barclays Bank plc. 61 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 21 FINANCIAL INSTRUMENTS (continued) MATURITY OF FINANCIAL LIABILITIES The maturity profile of the carrying amount of the Group’s financial liabilities (including interest payments), other than short term trade payables and accruals which are due within one year was as follows: Bank Debt £’m Other financial liabilities £’m 2012 Total Bank Debt £’m £’m Other financial liabilities £’m 10.7 0.3 11.0 5.0 0.1 1.6 - 1.6 1.3 - 8.5 1.0 9.5 10.9 - 20.8 1.3 22.1 17.2 0.1 2011 Total £’m 5.1 1.3 10.9 17.3 Within one year, or on demand Between one and two years Between two and five years BORROWING FACILITIES The Group has a finance facility with Barclays Bank plc. This facility comprises a Term loan of £11.7 million expiring on 30 June 2016, a 3 year revolving credit facility (RCF) of £3.0 million, an on demand net overdraft facility of £1.5 million and an invoice discounting facility of £5.25m (2011: a term facility of £11.0 million and RCF of £3.0 million and an overdraft of £1.5 million. An offset facility is in place and on a gross basis, £1.8 million of the overdraft was utilised at 31 December 2012. Details of security are given in note 19. Committed but undrawn borrowing facilities as at 31 December 2012 amounted to £3.6m (2011: £2.9m). All of the Group’s borrowings are in Sterling. FAIR vALUES OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES The Group’s financial assets and liabilities bear floating interest rates and are relatively short term in nature. In the opinion of the directors the book values of the assets and liabilities equate to their fair value. INTEREST RATE MANAGEMENT The Group holds two interest rate swaps. The Group exchanges the difference between fixed and floating rate interest amounts calculated on agreed notional principal amounts. Such contracts enable the Group to mitigate the risk of changing interest rates on the issued variable rate debt held. The fair value of the interest rate collar at the year end is as follows: Average contracted fixed interest rate 2012 % 2011 % Notional principal amount 2012 £’m 2011 £’m Fair value 2012 £’m 2-4 2-4 4.1 4.6 - 2-4 2-4 0.9 0.9 (0.3) 1.48 - 1.5 - - 2011 £’m - (0.2) - 1 to 2 years 2 to 5 years 2 to 5 years 62 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 21 FINANCIAL INSTRUMENTS (continued) The interest rate cap settles on a quarterly basis. The interest rate cap was for £4.6 million amortising on a straight line basis to £3.8 million on 30 July 2012. The floor rate is 2% and the cap rate 4% and expired on 30 July 2012. The interest rate swap of 2.80% was entered into on 13 July 2012, expires on 30 June 2016 and settles on a quarterly basis. The swap is for £5.0m and increases/decreases on a straight line basis so that the total of the collar and cap total 50 % of the term loan facility. A further swap was entered into on 13 March 2013 for £1.5 million in order to hedge the additional £1.5 million term loan, put in place to fund the acquisition of Harrow Green. As the hedge was not designated as effective on inception the movement in fair value has been taken to profit or loss. The valuation of derivatives is within level 2 of the fair value hierarchy as the significant inputs to the valuation are observable. 22 PROVISIONS Onerous lease provision £’m Remedial provision £’m 1 January 2012 0.8 0.5 Used during the year (0.3) - Disposed - (0.5) Arising on acquisition of Harrow Green (note 11) 2.6 - 31 December 2012 3.1 - Total £’m 1.3 (0.3) (0.5) 2.6 3.1 The onerous leases provision relates to future payments on onerous leases as required in the lease agreements. £0.5 million of costs are expected to be incurred within one year and the balance over the next 10 years. The provision arising on the acquisition of Harrow Green relates to a number of onerous leases expiring between 2013 and 2022 in relation to paying over market rent. This provision has been discounted at 8%. The remedial provision related to 25 year guarantees that Peter Cox had issued to its customers in respect of damp proofing work. The amount of the provision was calculated on the level of customer claims made on a historic basis. Peter Cox was disposed of during the year (note 4). Provisions are analysed as follows: Current 0.5 Non-current 2.6 Total 3.1 2012 £’m 2011 £’m 0.2 1.1 1.3 63 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 23 DEFERRED TAX 2012 £’m Summary of balances: Deferred tax liabilities (3.9) Deferred tax asset 2.0 Net position at 31 December (1.9) The movement in the year in the Group’s net deferred tax position is as follows: 2012 £’m 1 January (2.6) Credit to profit or loss for the year 0.3 Transactions with owners 0.6 Acquisitions (0.4) Disposals 0.2 31 December (1.9) 2011 £’m (3.6) 1.0 (2.6) 2011 £’m (3.0) 0.7 - (0.3) - (2.6) The following are the major deferred tax liabilities and assets recognised by the Group and the movements thereon during the year: DEFERRED TAx LIABILITIES Accelerated capital allowances £’m On intangible assets £’m £’m Properties Total 1 January 2011 Credit to income for the year Acquisitions 31 December 2011 Credit/(charge) to income for the year Acquisitions Disposals 31 December 2012 (0.4) (1.8) (1.3) - 0.2 - - (0.3) - (0.4) (1.9) (1.3) (0.1) 0.5 0.1 - (1.1) - - 0.3 - (0.5) (2.2) (1.2) 64 £’m (3.5) 0.2 (0.3) (3.6) 0.5 (1.1) 0.3 (3.9) Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 23 DEFERRED TAX (continued) DEFERRED TAx ASSETS 1 January 2011 Credit/(charge) to income for the year 31 December 2011 Credit/(charge) to income for the year Acquisitions Disposals Transactions with owners 31 December 2012 Share based payments Losses £’m £’m Depreciation in excess of capital allowances £’m Temporary differences £’m - - 0.5 - - 0.8 (0.3) - - 0.8 0.2 - 0.2 (0.3) - (0.1) - - 0.2 0.5 - - (0.1) - 0.6 - - - 0.8 0.5 0.3 0.4 Total £’m 0.5 0.5 1.0 (0.2) 0.7 (0.1) 0.6 2.0 A deferred tax asset has been recognised on the share based payment charge. An amount of £0.6m relating to prior years has been taken directly to equity. A deferred tax asset of £0.5m (2011: £0.8m) has been recognised on brought forward tax losses due to greater certainty over recoverability of the asset. The unrecognised deferred tax asset amounts to £nil (2011: £0.5m) on tax losses of £1.8m (2011: £1.9m). 24 CALLED UP SHARE CAPITAL 2012 £’m Authorised: 199,000,000 ordinary shares of 5p each 9.9 50,000,000 deferred shares of 0.1p each 0.1 10.0 Allotted, issued and fully paid: 68,207,932 (2011: 53,099,791) ordinary shares of 5p each 3.4 50,000,000 (2011: 50,000,000) deferred shares of 0.1p each - 3.4 2011 £’m 9.9 0.1 10.0 2.7 - 2.7 65 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 24 CALLED UP SHARE CAPITAL (continued) The issued ordinary share capital is as follows: Date Number of ordinary shares 1 January 2012 53,099,791 2 March 2012 – equity raised to acquire Harrow Green 11,333,334 24 May 2012 – exercise of share options 100,800 1 June 2012 – exercise of share options 84,000 3 October 2012 – equity raised to acquire Archive Solutions 3,225,807 3 October 2012 – exercise of share options 364,200 31 December 2012 68,207,932 25 SHARE PREMIUM ACCOUNT 1 January 4.1 Premium on shares issued during the year 11.0 Share issue costs (0.5) Capital reduction - 31 December 14.6 2012 £’m Issue price 75.0p 32.5p 32.5p 93.0p 32.5p 2011 £’m 52.4 4.2 (0.2) (52.3) 4.1 The Company may use the reserve to reduce a deficit in the Profit and Loss account of the Company from time to time subject to shareholders and court approval; and the Company may release the reserve upon transferring to a blocked trust bank account a sum equal to the remaining amount outstanding to non-consenting creditors that existed at the date of the capital reduction. 26 SHARE BASED PAYMENTS RESERVE 1 January 0.5 Charge for the year 0.4 31 December 0.9 2012 £’m 2011 £’m 0.3 0.2 0.5 Since 30 June 2005, the share based payments reserve comprises charges made to the income statement in respect of share-based payments under the Group’s equity compensation scheme. 66 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 27 RETAINED EARNINGS/(DEFICIT) 2012 £’m 1 January 16.0 Profit for the year 1.7 Capital reduction - Dividends paid (0.9) Deferred tax on share based payments 0.6 31 December 17.4 2011 £’m (38.3) 2.0 52.3 - - 16.0 Retained earnings are the balance of income retained by the Group. Retained earnings may be distributed to shareholders by a dividend payment. 28 CASH (OUTFLOW)/INFLOW FROM OPERATIONS Year ended 31 December 2012 £’m Year ended 31 December 2011 £’m Continuing operations Profit before tax 1.5 Depreciation of property, plant and equipment 0.8 Amortisation of intangible assets 0.9 Impairment of intangible assets 0.4 Net finance costs 0.9 Income tax credit (0.1) Share based payments charge 0.4 Increase in inventories - Increase in trade and other receivables (3.9) (Decrease)/increase in trade and other payables (1.6) CASH (USED IN)/GENERATED FROM CONTINUING OPERATIONS (0.7) Discontinued operations Profit for the year 0.2 Amortisation of intangible assets - Income tax expense - Decrease/(increase) in trade and other receivables 0.8 (Decrease)/increase in trade and other payables (0.4) CASH GENERATED FROM DISCONTINUED OPERATIONS 0.6 NET CASH (USED IN)/GENERATED FROM OPERATIONS (0.1) 1.2 0.7 0.5 - 1.1 - 0.2 (0.1) (2.5) 0.2 1.3 0.7 0.1 0.1 (0.5) 0.3 0.7 2.0 67 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 29 PENSIONS The Group operates a number of defined contribution schemes for all qualifying employees. The assets of the schemes are held separately from those of the Group in funds under the control of trustees. The total cost charged to income of £0.1m (2011: £0.1m) represents contributions payable to these schemes by the Group at rates specified in the rules of the plan. 30 SHARE BASED PAYMENT Share options scheme The Restore share option scheme was introduced in May 2005. Under the scheme the Remuneration Committee can grant options over shares in the Company to directors and employees of the Group. Options are granted at a fixed price equal to the market price of the shares under option at the date of grant. The contractual life of the option is 10 years. Awards under the scheme are generally reserved for employees at senior management level and above. On 21 June 2012, 30 July 2011, 3 May 2011 and on 16 April 2010 the Company made a grant of options to senior management and directors, on which there are no performance conditions and which are exercisable within 2 – 10 years. Prior to this the Company made five grants. The share options issued prior to 2010 were cancelled in 2011. Options were valued using a stochastic model. The fair value per option and the assumptions used in the calculation are as follows: Grant date 21 June 2012 30 July 2011 3 May 2011 16 April 2010 83.0p 60.0p 53.0p Share price at grant date 83.0p 69.5p 50.0p Exercise price 13 1 4 Number of employees 3,422,588 400,000 1,160,000 Share options granted 2 2 2 Vesting period (years) 30% 30% 30% Expected volatility 10 10 10 Option life (years) 6 6 6 Expected life (years) 4.0% 4.0% 4.0% Risk free rate Expected dividends expressed as a dividend yield 0% 0% 0% 30.4p 18.9p 21.0p Fair value per option 41.0p 32.5p 7 3,360,000 2 30% 10 6 5.6% 0% 5.0p The total fair value of options issued in the year was £1.0m (2011: £0.3m). The volatility is measured by calculating the standard deviation of the natural logarithm of share price movements. 68 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 30 SHARE BASED PAYMENT (continued) A reconciliation of share option movements over the two years to 31 December 2012 is: Grant date Outstanding at 1 January Granted Cancelled Exercised Outstanding at 31 December Exercisable at 31 December Number 2012 Weighted average exercise price Number 2011 Weighted average exercise price 4,920,000 3,422,588 (1,250,000) (549,000) 6,543,588 2,811,000 40p 83p 56p 32.5p 60p 32.5p 3,431,062 1,560,000 (71,062) - 4,920,000 - 834p 55p 849p - 40p - The options outstanding at 31 December 2012 had an exercise price of between 32.5p and 83p and a weighted average remaining contractual life of 7.6 years (2011: 8.6 years). 31 DIRECTORS AND EMPLOYEES 2012 £’m Staff costs during the year were as follows: Wages and salaries 10.9 Social security costs 1.2 Pension costs 0.2 Share based payments charge 0.4 12.7 2011 £’m 6.6 0.6 - 0.2 7.4 Number Number The average monthly number of employees during the year was: Directors 6 Management 39 Administration 136 Operatives 384 565 5 22 38 233 298 69 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 31 DIRECTORS AND EMPLOYEES (continued) 2012 £’m The total amounts for directors’ remuneration and other benefits was as follows: Emoluments for directors’ services 0.7 Directors’ remuneration shown above included the following amounts in respect of the highest paid director Salary and pension 0.3 2012 £’m Key management compensation Short-term employment benefits 2.1 Post employment benefits 0.1 Other benefits 0.1 Share based payments 0.4 2.7 2011 £’m 0.6 0.3 2011 £’m 1.3 - 0.1 0.2 1.6 The key management of the Group are management attending board meetings within each division. 32 LEASING COMMITMENTS The Group leases various premises under non-cancellable operating lease agreements of varying terms. The majority of the lease agreements are renewable at the end of the lease period at market rate. 2012 £’m The future aggregate minimum lease payments under non-cancellable operating leases were as follows: Operating leases which expire: Within one year 0.5 Within two to five years 2.8 Over five years 19.8 23.1 2011 £’m 0.3 1.5 11.9 13.7 The operating leases represent rentals payable by the Group for certain properties, vehicles and equipment. 70 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 33 CAPITAL COMMITMENTS Capital expenditure Contracted for but not provided in the financial statements 0.1 2012 £’m 2011 £’m - 34 CONTINGENT LIABILITIES The Company has entered into a bank cross guarantee with its subsidiaries. The guarantee amounts to £13.7m at 31 December 2012 (2011: £12.0m). The assets of the Company and its subsidiaries are pledged as security for the bank borrowings, by way of a fixed and floating charge. 35 RELATED PARTY TRANSACTIONS AND CONTROLLING PARTY The remuneration of key management personnel and details of the Directors’ emoluments are shown in note 31. 36 POST BALANCE SHEET EVENTS On 20 March 2013 the Company announced that it has entered into a sale and purchase agreement to acquire File & Data Storage, the records management division of OfficeTeam Group Limited. The Company also announced its intention raise up to £7.0m after expenses from institutional investors by way of a share placing. Founded in 1996, File & Data Storage provides records management services to a broad base of predominantly large organisations in both the private and public sector, and currently operates from sites in East London, Tewkesbury, Leeds, Newcastle-upon-Tyne and Manchester. The acquisition will further strengthen Restore's position as one of the UK's leading providers of records management services and brings the benefit of some strong and long-standing customer relationships. The initial consideration was £6.1m. The transaction also includes a cash earn-out capped at £150,000 and dependent on the performance of File & Data in the twelve months following completion. In addition to funds raised by the placing, an additional banking facility of £3.5m has been put in place. Due to the limited time available between the acquisition and the approval of these financial statements, the Group is still in the process of establishing the fair value of the assets and liabilities acquired but it is anticipated that the fair value of the consideration paid over the book value of the net assets acquired will compromise customer relationships, trade names and goodwill representing the value attributable to new business and the assembled and trained workforce. As of 31 March 2013, File and Data Storage had net assets of £0.9m at book value under its previous accounting policies. For the twelve months ended 31 December 2012, the draft statutory accounts of File & Data Storage recorded an EBIT before exceptionals of £0.8m on a turnover of £3.2m. In 2013, the scanning business of Document Control Services was rebranded Restore Scan and Sargents Trading was merged into Harrow Green (note 12). 71 RESTORE PLC | REPORT & ACCOUNTS 2012 Company balance sheet At 31 December 2012 Company registered no. 05169780 Note 2011 £’m 2012 £’m FIxED ASSETS Intangible assets 37 10.2 11.3 Tangible fixed assets 38 9.3 6.3 Investments 39 26.1 19.8 45.6 37.4 CURRENT ASSETS DEBTORS: Due within one year 40 7.6 4.5 DEBTORS: Due after more than one year 40 7.1 2.8 Cash at bank 1.7 1.5 16.4 8.8 CREDITORS: Amounts falling due within one year 41 (9.5) (7.3) NET CURRENT ASSETS 6.9 1.5 TOTAL ASSETS LESS CURRENT LIABILITIES 52.5 38.9 CREDITORS: Due after more than one year 42 (22.7) (20.4) PROvISIONS FOR LIABILITIES 44 (0.5) (0.7) NET ASSETS 29.3 17.8 CAPITAL AND RESERvES Called up share capital 45 3.4 2.7 Share premium account 46 14.6 4.1 Share based payments reserve 47 0.9 0.5 Profit and loss account 48 10.4 10.5 SHAREHOLDERS’ FUNDS 49 29.3 17.8 These financial statements were approved by the board of directors and authorised for issue on 9 April 2013 and were signed on its behalf by: Adam Councell Group Finance Director Charles Skinner Chief Executive 72 Company accounting policies For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 These Financial Statements for the Company have been prepared under the historical cost convention and in accordance with the Companies Act 2006 and applicable Accounting Standards in the United Kingdom (UK GAAP). The Directors consider that the accounting policies set out below are suitable, are supported by reasonable judgements and estimates and have been consistently applied except where stated below. A summary of the more important accounting policies is set out below. GOING CONCERN The going concern basis has been applied in these accounts on the basis that funds will be made available from other group companies. The going concern position is discussed further in the consolidated financial statements of the Group on page 32 and applies to the Company. COMPANY PROFIT AND LOSS ACCOUNT In accordance with section 408 of the Companies Act 2006 the Company is exempt from the requirement to present its own profit and loss account. The result for the financial year of the Company is disclosed in note 48 to these Financial Statements. DIvIDEND INCOME In the Company’s financial statements, dividends received and receivable are recognised when the right to receive payment is established. INvESTMENTS The Company’s investment in shares in Group companies are stated at cost less provision for impairment plus capital contributions in respect of share based payments. TANGIBLE FIxED ASSETS The costs of tangible fixed assets are stated at their purchase price, together with any incidental expenses of acquisition. Depreciation is provided on a straight line basis on all property, plant and equipment, except freehold land. Freehold and long leasehold buildings 2–5% % per annum Long leasehold land Leasehold improvements Plant and machinery Racking Office equipment, fixtures and fittings Motor vehicles Software over the remaining life of the lease over the life of the lease 5–50% 5% 10–40% 20–25% 20–33% 73 RESTORE PLC | REPORT & ACCOUNTS 2012 Company accounting policies (continued) For the year ended 31 December 2012 DEFERRED TAxATION Deferred taxation is recognised in respect of timing differences which have originated but not reversed at the balance sheet date based on tax rates enacted or substantively enacted. Deferred tax assets are recognised when their recovery is assessed as more likely than not. Deferred tax assets and liabilities are not discounted. SHARE OPTION SCHEMES The fair value of share based payments granted to employees is charged over the vesting period of the related share options or share allocations. The charge is based on the fair value of the options and shares allocated determined using a stochastic pricing model, which is appropriate given the vesting and other conditions attached to the options. The value of the charge is adjusted at each balance sheet date to reflect expected and actual levels of vesting. PROvISIONS FOR LIABILITIES Provisions are recognised when the Company has a present legal or constructive obligation as a result of past events, it is probable that an outflow of resources will be required to settle the obligation and a reliable estimate of the amount can be made. If the effect is material, provisions are determined by discounting the expected future cash flows at an appropriate pre–tax discount rate. GOODWILL Purchased goodwill representing the excess of the fair value of the consideration given over the fair values of the identifiable net assets acquired, is capitalised and is amortised on a straight line basis over its useful economic life of 10 years. 74 Notes to the financial statements For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 37 INTANGIBLE ASSETS Goodwill Cost 1 January 2012 and 31 December 2012 Accumulated amortisation 1 January 2012 Charge for the year 31 December 2012 Carrying amount 31 December 2012 31 December 2011 38 TANGIBLE FIXED ASSETS £’m 11.3 - 1.1 1.1 10.2 11.3 Freehold and long leasehold and buildings Leasehold improvements Racking, plant and machinery £’m £’m £’m Office equipment, fixtures and fittings £’m Motor vehicles Software Total £’m £’m £’m Cost 1 January 2012 Additions 31 December 2012 Accumulated depreciation 1 January 2012 Charged in the year 31 December 2012 Net book value 31 December 2012 31 December 2011 4.2 0.6 4.8 - 0.1 0.1 4.7 4.2 0.2 0.5 0.9 0.1 0.4 0.2 2.1 0.3 - 0.2 0.4 2.6 1.2 0.1 0.6 - - - - - 0.1 - - - 0.2 0.1 - - - 0.2 0.3 2.6 1.2 0.1 0.4 0.2 0.5 0.9 0.1 0.4 6.3 3.4 9.7 - 0.4 0.4 9.3 6.3 75 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 39 INVESTMENTS Shares in joint venture £’m Shares in subsidiary undertakings £’m 1 January 2012 0.3 46.9 Additions Harrow Green Limited - 7.5 Restore Shred Limited (0.3) 0.5 Drawlin Limited - 2.6 Total - 57.5 Disposal Peter Cox Limited - (4.0) 31 December 2012 - 53.5 Impairment 1 January and 31 December 2012 - 27.4 Net book value 31 December 2012 - 26.1 31 December 2011 0.3 19.5 Total £’m 47.2 7.5 0.2 2.6 57.5 (4.0) 53.5 27.4 26.1 19.8 76 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 39 INVESTMENTS (continued) At 31 December 2012 the Company held directly and indirectly equity and voting rights of the following undertakings: Company Class of holding % held Country of incorporation Nature of business Document Management Division Ordinary *Restore Group Holdings Limited** Ordinary *Restore (Wansdyke) Limited** Ordinary *Restore (Scotland) Limited** Ordinary *Datacare Business Systems Limited** *Formsafe Limited** Ordinary *Brunswick Document Management Limited** Ordinary Ordinary *Wansdyke Security Limited** Ordinary Wansdyke 1 Limited Ordinary Wansdyke 2 Limited Ordinary *Drawlin Limited** Ordinary Document Control Services Limited** Ordinary *Stapledon Holdings Limited** Ordinary *Restore Shred Limited** 100% England and Wales 100% England and Wales 100% Scotland 100% England and Wales 100% England and Wales 100% England and Wales 100% England and Wales 100% England and Wales 100% England and Wales 100% England and Wales 100% England and Wales 100% England and Wales 100% England and Wales Records Management Records Management Records Management Records Management Records Management Records Management Records Management Dormant Dormant Records Management Value added scanning Holding company Shredding Services Office Relocation Division *Sargents Trading Limited** *Harrow Green Group Limited** *Harrow Green Limited Exclusive Group Limited Relocom Limited Anderson Office Moves Limited Interior Crafts Limited Corporate Purchase and Facilities Limited Ordinary Ordinary Ordinary Ordinary Ordinary Ordinary Ordinary Ordinary 100% England and Wales 100% England and Wales 100% England and Wales 100% England and Wales 50% England and Wales 100% England and Wales 100% England and Wales 100% England and Wales Relocations Holding Company Relocations Dormant Relocations Dormant Dormant Dormant *=Held directly ** The Company has taken the exemption under section 394 of the Companies Act 2006 not to produce audited accounts. 77 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 40 DEBTORS 2012 £’m Trade debtors 2.9 Amounts due from Group undertakings - Other debtors 2.5 Prepayments and accrued income 1.9 Deferred tax asset 0.3 7.6 Due after more than one year Amounts due from Group undertakings 7.1 Total 14.7 41 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2012 £’m Bank overdraft 0.2 Bank loans 4.5 Trade creditors 0.9 Amounts due to Group undertakings 0.6 Other taxation and social security 0.5 Corporation tax 0.6 Other creditors 0.9 Accruals and deferred income 1.3 9.5 2011 £’m 0.2 2.3 - 1.3 0.7 4.5 2.8 7.3 2011 £’m 1.2 2.5 1.2 0.2 0.4 - 0.9 0.9 7.3 78 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 41 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR (continued) Bank overdrafts and loans are classified as follows: 2012 £’m Current Bank loans and overdrafts due within one year Overdrafts on demand 0.2 Bank loans – secured 4.5 4.7 Non-current (note 42) Bank loans – secured 10.1 42 CREDITORS Amounts falling due after more than one year 2012 £’m Bank loans 10.1 Other long term liabilities 0.8 Amounts due to group undertakings 11.8 22.7 Amounts falling due: After one and within two years 1.6 Between two years and five years 21.1 22.7 2011 £’m 1.2 2.5 3.7 10.1 2011 £’m 10.1 - 10.3 20.4 1.2 19.2 20.4 The bank debt is due to Barclays bank plc and is secured by a fixed and floating charge over the assets of the Group. The interest rate applied to the amounts due to group undertakings was 3.25% above base rate until 27 June 2012, 3.74% to 27 September 2012, 3.86% to 27 December 2012 and 3.99% above base rate thereafter. An analysis of Group borrowings is given in note 21. The other long term liability relates to the deferred consideration on Harrow Green (note 11). 79 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 43 DEBT Analysis of net debt Bank loans and overdrafts due within one year Bank loans due after one year 44 PROVISIONS FOR LIABILITIES 1 January 2012 Transfer to profit and loss 31 December 2012 45 SHARE CAPITAL At 1 January 2012 £’m Cash flow £’m At 31 December 2012 £’m 3.7 1.0 10.1 - 13.8 1.0 4.7 10.1 14.8 Property provision £’m 0.7 (0.2) 0.5 2011 £’m 9.9 0.1 10.0 2.7 - 2.7 Authorised: 199,000,000 ordinary shares of 5p each 50,000,000 deferred shares of 0.1p each Allotted, issued and fully paid: 68,207,932 (2011: 53,099,791) ordinary shares of 5p each 50,000,000 (2011: 50,000,000) deferred shares of 0.1p each 2012 £’m 9.9 0.1 10.0 3.4 - 3.4 80 Notes to the financial statements (continued) For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 45 SHARE CAPITAL (continued) The issued ordinary share capital is as follows: Date Number of ordinary shares Issue price 1 January 2012 2 March 2012 – equity raised to acquire Harrow Green 24 May 2012 – exercise of share options 1 June 2012 – exercise of share options 3 October 2012 – equity raised to acquire Archive Solutions 3 October 2012 – exercise of share options 31 December 2012 53,099,791 11,333,334 100,800 84,000 3,225,807 364,200 68,207,932 46 SHARE BASED PREMIUM ACCOUNT 1 January Premium on shares issued during the year Share issue costs Capital reduction 31 December 47 SHARE BASED PAYMENTS RESERVE 1 January Charge for the year 31 December 2012 £’m 4.1 11.0 (0.5) - 14.6 2012 £’m 0.5 0.4 0.9 75.0p 32.5p 32.5p 93.0p 32.5p 2011 £’m 52.4 4.2 (0.2) (52.3) 4.1 2011 £’m 0.3 0.2 0.5 81 RESTORE PLC | REPORT & ACCOUNTS 2012 Notes to the financial statements (continued) For the year ended 31 December 2012 48 PROFIT AND LOSS ACCOUNT 1 January Capital reduction Profit for the year Dividends 31 December 2012 £’m 10.5 - 0.8 (0.9) 10.4 2011 £’m (41.8) 52.3 - - 10.5 The Company has taken advantage of section 408 of the Companies Act 2006 and has not included its own profit and loss account in these financial statements. The Company’s profit for the financial year was £819,000 (2011: £43,500). 49 RECONCILIATION OF MOVEMENT IN SHAREHOLDERS’ FUNDS 2012 £’m Profit for the financial year 0.8 Issue of shares 11.7 Share issue costs (0.5) Share based payments charge 0.4 Dividends (0.4p per share) (0.9) Net addition to shareholders’ funds 11.5 Opening shareholders’ funds 17.8 Closing shareholders’ funds 29.3 50 LEASING COMMITMENTS 2012 £’m 2011 £’m - 4.6 (0.2) 0.2 - 4.6 13.2 17.8 2011 £’m The annual commitment under non-cancellable operating leases in respect of land and buildings was as follows: Operating leases which expire: Within one year 0.2 In two to five years 0.4 In more than five years 1.6 0.2 0.5 1.3 51 CONTINGENT LIABILITIES The Company has entered into a bank cross guarantee with its subsidiaries. The guarantee amounts to £13.7m at 31 December 2012 (2011: £12.0m). The assets of the Company and its subsidiaries are pledged as security for the bank borrowings by way of a fixed and floating charge. 82 Trading record For the year ended 31 December 2012 RESTORE PLC | REPORT & ACCOUNTS 2012 Year ended 31 December 2012 Revenue Adjusted profit/(loss) before taxation* Basic earnings/(loss) per share* Net debt Net assets 20121 £’m 43.3 6.2 7.4p (17.8) 36.3 20111 £’m 20101 £’m 20091 £’m 20081 £’m 18.8 27.7 27.0 3.7 2.6 (0.1) 4.3p 3.5p (107.6p) (11.6) (12.3) (21.6) 23.3 16.7 4.0 31.5 0.9 (376.0p) (35.1) 15.2 *Before discontinued operations, exceptional items (including exceptional finance costs), amortisation and impairment of intangible assets, share based payments and other finance costs. 1 Not restated for continuing operations. 83 RESTORE PLC | REPORT & ACCOUNTS 2012 Officers and advisers COMPANY SECRETARY Sarah Waudby NOMINATED ADVISER & BROKER Cenkos Securities plc 6–8 Tokenhouse Yard London EC2R 7AS SOLICITORS Brabners Chaffe Street LLP 55 King Street Manchester M2 4LQ REGISTRARS Capita Registrars The Registry 34 Beckenham Road Beckenham Kent BR3 4TU REGISTERED NUMBER AND OFFICE 05169780 The Databank, Unit 5 Redhill Distribution Centre Salbrook Road Redhill Surrey RH1 5DY INDEPENDENT AUDITOR Baker Tilly UK Audit LLP Chartered Accountants 25 Farringdon Street London EC4A 4AB BANKERS Barclays Bank plc 1 Churchill Place London E14 5HP 84 RESTORE PLC | REPORT & ACCOUNTS 2012 Company information Websites: www.restoreplc.com Restore plc website providing comprehensive Group information, investor relations information and links to its subsidiaries’ websites which give full details of services provided. www.restore.co.uk Restore’s website providing details about the company and services offered. www.restoreshred.co.uk Restore Shred’s website providing details about the company and services offered. www.restorescan.co.uk Restore Scan’s website providing details about the company and services offered. www.sargents.co.uk Sargents’ website providing details about the company and services offered. www.harrowgreen.com Harrow Green’ website providing details about the company and services offered. www.londonstockexchange.com The website for the London Stock Exchange. This will provide the latest stock price and company announcements under the Restore stock code, RST. 85 RESTORE PLC | REPORT & ACCOUNTS 2012 Restore plc Notice of Annual General Meeting Notice is hereby given that the Annual General Meeting of Restore plc (“the Company”) will be held at 66 Grosvenor Street, London W1K 3JL on 30 May 2013 at 2.00 pm for the following purposes: Ordinary Business 1. 2. 3. 4. 5. 6. To receive the Company’s annual accounts for the financial year ended 31 December 2012, together with the directors’ report and the auditors’ report on those accounts. To re-appoint Baker Tilly UK Audit LLP as auditors to the Company to hold office from the conclusion of the meeting until the conclusion of the next annual general meeting at which accounts are laid. To authorise the directors to set the auditors’ remuneration. To re-appoint Adam Thomas Councell, who has been appointed by the Board since the last Annual General Meeting, as a director of the Company. To re-appoint Sir Paul Robert Stephenson, who has been appointed by the Board since the notice for the last Annual General Meeting was sent, as a director of the Company. To declare a final dividend of 1.1 pence per ordinary share in respect of the year ended 31 December 2012. This dividend will be paid on 9 July 2013 to the holders of ordinary shares at 6pm on 14 June 2013 (the ex dividend date being 12 June 2013). Special Business As special business, to consider and, if thought fit, to pass the following resolutions which will be proposed as to resolution 7 as an ordinary resolution and as to resolutions 8 and 9 as special resolutions: 7. That the directors be and they are hereby generally and unconditionally authorised in substitution for all existing authorities (but without prejudice to any allotment of shares or grant of rights already made, offered or agreed to be made pursuant to such authorities) to exercise all the powers of the Company to allot equity securities (as defined in section 560 of the Companies Act 2006 (the "Act")) up to an aggregate nominal amount of £1,246,674.85 (being 24,933,497 ordinary shares of 5 pence each) provided that this authority shall, unless renewed, expire at the conclusion of the next annual general meeting of the Company after the passing of this resolution or if earlier on the date which is 15 months after the date of this annual general meeting, except that the Company may before such expiry make offers or agreements which would or might require equity securities to be allotted after such expiry and the directors may allot equity securities in pursuance of any such offers agreements as if the authority conferred by this resolution had not expired. 8. That, subject to the passing of resolution number 7 above, the directors be and they are hereby empowered, pursuant to section 570 of the Act, to allot equity securities (as defined in section 560 of the Act) for cash pursuant to the authority conferred by resolution number 7 or by way of a sale of treasury shares as if section 561 of the Act did not apply to any such allotment, provided that this power shall be limited to: 8.1 the allotment of equity securities in connection with a rights issue or other pro rata offer in favour of holders of equity securities where the equity securities respectively attributable to the interests of all those persons at such record dates as the directors may determine are proportionate (as nearly as may be) to the respective numbers of equity securities held by them subject to such exclusions or other arrangements as the directors may consider necessary or expedient to deal with treasury shares, fractional entitlements, record dates, practical or legal difficulties under the laws of any territory or the requirements of any regulatory body or stock exchange or by virtue of equity securities being represented by depositary receipts or any other matter whatsoever; and 86 Restore plc Notice of Annual General Meeting RESTORE PLC | REPORT & ACCOUNTS 2012 8.2 the allotment (otherwise than pursuant to paragraph 8.1 above) of equity securities up to an aggregate nominal amount of £374,002.50, and shall expire upon the expiry of the general authority conferred by resolution 7 above, except that the Company may before such expiry make offers or agreements which would or might require equity securities to be allotted and/or shares held by the Company in treasury to be sold or transferred after such expiry and the directors may allot equity securities and/or sell or transfer shares held by the Company in treasury in pursuance of such offers or agreements as if the power conferred by this resolution had not expired. 9. That the Company be and is hereby generally and unconditionally authorised, in accordance with section 701 of the Act, to make market purchases (within the meaning of section 693(4) of the Act) of ordinary shares of 5 pence each in the capital of the Company ("Ordinary Shares") on such terms and in such manner as the directors may from time to time determine provided that: 9.1 the maximum number of Ordinary Shares authorised to be purchased is 7,480,049; 9.2 the minimum price which may be paid for each Ordinary Share is 5 pence (exclusive of expenses payable by the Company); 9.3 the maximum price which may be paid for each Ordinary Share (exclusive of expenses payable by the Company) cannot be more than 105 per cent. of the average market value of an Ordinary Share for the five business days prior to the day on which the Ordinary Share is contracted to be purchased; the authority conferred shall expire at the conclusion of the next annual general meeting of the Company or if earlier on the date which is 15 months after the date of this annual general meeting except that the Company may before such expiry make a contract to purchase its own shares which will or may be completed or executed wholly or partly after such expiry. By order of the Board Registered Office The Databank Unit 5, Redhill Distribution Centre Salbrook Road, Redhill Surrey RH1 5DY Sarah Waudby Company Secretary 9 April 2013 87 RESTORE PLC | REPORT & ACCOUNTS 2012 Restore plc Notice of Annual General Meeting Notes: These notes are important and require your immediate attention. A Shareholder entitled to attend and vote at the Annual General Meeting is entitled to appoint another person of his/her choice as that Shareholder's proxy to exercise all or any of that Shareholder's rights to attend and to speak and vote at the meeting on his/her behalf. A Shareholder may appoint more than one proxy in relation to the meeting, provided that each proxy is appointed to exercise the rights attached to a different share or shares held by that Shareholder. A proxy does not need to be a shareholder of the Company. A Form of Proxy for use in connection with the meeting is enclosed with the document of which this notice forms part. Completion and return of a Form of Proxy will not prevent a Shareholder from attending and voting in person at the meeting. Addresses (including electronic addresses) in this document are included strictly for the purposes specified and not for any other purpose. To appoint a proxy or proxies Shareholders must complete a Form of Proxy, sign it and return it, together with the power of attorney or, any other authority under which it is signed, or a notarially certified copy of such authority, to the Company's registrars, Capita Registrars, PxS, The Registry, 34 Beckenham Road, Beckenham, Kent, BR3 4TU so that it is received no later than 2.00 pm on 28 May 2013. Only those members entered on the register of members of the Company at 6.00 p.m. on 28 May 2013 or, in the event that this meeting is adjourned, in the register of members as at 6.00 p.m. on the day two days before the date of any adjourned meeting, shall be entitled to attend and vote at the meeting in respect of the number of ordinary shares registered in their names at that time. Changes to the entries on the register of members by the close of business on 28 May 2013 or, in the event that this meeting is adjourned, in the register of members before the close of business on the day two days before the date of the adjourned meeting, shall be disregarded in determining the rights of any person to attend or vote at the meeting. CREST members who wish to appoint a proxy or proxies through the CREST electronic proxy appointment service may do so for the Annual General Meeting to be held at 2.00 pm on 30 May 2013 and any adjournment(s) thereof by using the procedures described in the CREST Manual. CREST personal members or other CREST sponsored members, and those CREST members who have appointed a voting service provider should refer to their CREST sponsors or voting service provider(s), who will be able to take the appropriate action on their behalf. In order for a proxy appointment or instruction made by means of CREST to be valid, the appropriate CREST message (a “CREST Proxy Instruction”) must be properly authenticated in accordance with Euroclear UK & Ireland Limited’s specifications and must contain the information required for such instructions, as described in the CREST Manual. The message must be transmitted so as to be received by the Company’s agent, Capita Registrars Limited (CREST Participant ID: RA10), no later than 48 hours before the time appointed for the meeting. For this purpose, the time of receipt will be taken to be the time (as determined by the time stamp applied to the message by the CREST Application Host) from which the Company’s agent is able to retrieve the message by enquiry to CREST in the manner prescribed by CREST. CREST members and, where applicable, their CREST sponsor or voting service provider should note that Euroclear UK & Ireland Limited does not make available special procedures in CREST for any particular messages. Normal system timings and limitations will therefore apply in relation to the input of CREST Proxy Instructions. It is the responsibility of the CREST member concerned to take (or, if the CREST member is a CREST personal member or sponsored member or has appointed a voting service provider, to procure that his CREST sponsor or voting service provider takes) such action as shall be necessary to ensure that a message is transmitted by means of the CREST system by any particular time. In this connection, CREST members and, where applicable, their CREST sponsor or voting service provider are referred in particular to those sections of the CREST Manual concerning practical limitations of the CREST system and timings. The Company may treat as invalid a CREST Proxy Instruction in the circumstances set out in Regulation 35(5)(a) of the Uncertificated Securities Regulations 2001. You may appoint more than one proxy provided each proxy is appointed to exercise rights attached to different shares. In the event of a conflict between a blank proxy form and a proxy form which states the number of shares to which it applies, the specific proxy form shall be counted first, regardless of whether it was sent or received before or after the blank proxy form, and any remaining shares in respect of which you are the registered holder will be apportioned to the blank proxy form. You may not appoint more than one proxy to exercise rights attached to any one share. To appoint more than one proxy, you should contact Capita Registrars, PxS, The Registry, 34 Beckenham Road, Beckenham, Kent, BR3 4TU. Any corporation which is a member can appoint one or more corporate representatives who may exercise on its behalf all of its powers as a member provided that they do not do so in relation to the same shares. Copies of the following documents will be available for inspection at the Company’s registered office during normal working hours on any week day (Saturdays, Sundays and public holidays excepted) from the date of this notice until the date of the Annual General Meeting and at the place of the Annual General Meeting for 15 minutes prior to and during the meeting: a. copies of all service agreements or letters of appointment under which the directors of the Company are employed by the Company. Biographical details of each director who is being proposed for re-appointment or re-election by shareholders can be found by visiting the Company’s website www.restoreplc.com. 1. 2. 3. 4. 5. 6. 7. 8. 9. 88 Restore plc Notice of Annual General Meeting RESTORE PLC | REPORT & ACCOUNTS 2012 EXPLANATION OF RESOLUTIONS Resolution 7 – authority to allot shares At the last AGM of the Company held on 21 May 2012, the directors were given authority to allot ordinary shares in the capital of the Company up to a maximum nominal amount of £1,073,885.40 representing approximately one third of the Company’s then issued ordinary share capital. The directors consider it appropriate that a further similar authority be granted to allot ordinary shares in the capital of the Company up to a maximum nominal amount of £1,246,674.85 representing approximately one third of the Company’s issued ordinary share capital as at 9 April 2013 (the latest practicable date before publication of this document) during the shorter of the period up to the conclusion of the next annual general meeting in 2014 or 15 months. As at the date of this notice the Company does not hold any ordinary shares in the capital of the Company in treasury. Resolution 8 – disapplication of statutory pre-emption rights Resolution 8 will empower the directors to allot ordinary shares in the capital of the Company for cash on a non-pre-emptive basis: • in connection with a rights issue or other pro-rata offer to existing shareholders; and • (otherwise than in connection with a rights issue or other pro-rata offer to existing shareholders) up to a maximum nominal value of £374,002.50, representing approximately 10 per cent of the issued ordinary share capital of the Company as at 9 April 2013 (the latest practicable date before publication of this document). Resolution 9 – authority to make market purchases of own shares Resolution 9 gives the Company authority to buy back its own ordinary shares in the market as permitted by the Companies Act 2006. The authority limits the number of shares that could be purchased to a maximum of 7,480,049 (representing approximately 10 per cent. of the Company’s issued ordinary share capital as at 9 April 2013 (the latest practicable date before publication of this letter), and sets minimum and maximum prices. This authority will expire at the conclusion of the next annual general meeting or, if earlier, 15 months after the resolution is passed. The directors have no present intention of exercising the authority to purchase the Company’s ordinary shares but will keep the matter under review, taking into account the financial resources of the Company, the Company’s share price and future funding opportunities. The authority will be exercised only if the directors believe that to do so would be in the best interest of shareholders generally. Companies purchasing their own shares are allowed to hold them in treasury as an alterative to cancelling them. No dividends are paid on shares whilst held in treasury and no voting rights attach to treasury shares. 89 RESTORE PLC | REPORT & ACCOUNTS 2012 Please use the reply paid envelope provided 90 RESTORE PLC | REPORT & ACCOUNTS 2012 Restore plc (the “Company”) (registered in England – No. 5169780) FORM OF PROXY FOR USE AT THE ANNUAL GENERAL MEETING TO BE HELD ON 30 MAY 2013 AT 2PM. I/We (Name in full in block capitals please) of being [a] member[s] of Restore plc appoint the chairman of the meeting or as my/our proxy to vote for me/us on my/our behalf at the annual general meeting of the Company to be held on 30 May 2013 at 2.00 pm and at any adjournment of the meeting, on the resolutions listed below, as indicated by an ‘x’ in the appropriate box and, on any other resolutions, as he thinks fit. Please tick here if this proxy appointment is one of multiple appointments being made For Against Vote Withheld Resolution Business ORDINARY RESOLUTIONS 1. To receive the Company’s annual accounts for the financial year ended 31 December 2012 together with the directors’ report and the auditor’s report on those accounts. 2. To re-appoint Baker Tilly UK Audit LLP as auditors. 3. To authorise the directors to set the auditors’ remuneration. 4. To re-appoint Adam Councell as a director of the Company. 5. To re-appoint Sir Paul Stephenson as a director of the Company. 6. To declare a dividend of 1.1 pence per Ordinary Share. 7. To authorise the directors to allot shares pursuant to section 551 Companies Act 2006. SPECIAL RESOLUTIONS 8. To disapply section 561 Companies Act 2006. 9. To authorise the Company to make market purchases of its own shares. Signature: Date: 2013 91 RESTORE PLC | REPORT & ACCOUNTS 2012 Restore plc Notes 1. 2. 3. 4. 5. A member who is entitled to attend and vote at the meeting is entitled to appoint one or more proxies to attend, speak and to vote instead of him/her provided each proxy is appointed to exercise rights in respect of different shares. To appoint more than one proxy (an) additional proxy form(s) may be obtained by contacting Capita Registrars, PxS, The Registry, 34 Beckenham Road, Beckenham, Kent, BR3 4TU, or you may photocopy this page indicating on each copy the name of the proxy you wish to appoint and the number of shares in respect of which the proxy is appointed. All forms must be signed and should be returned to Capita Registrars in the same envelope. A proxy need not be a member of the Company but must attend the meeting to represent you. To appoint as your proxy a person other than the Chairman of the meeting, insert their full name in the space provided. If you sign and return this proxy form with no name inserted as such, the Chairman of the meeting will be deemed to be your proxy. Where you appoint as your proxy someone other than the Chairman, you are responsible for ensuring that they attend the meeting and are aware of your voting intentions. If someone else signed the form on your behalf, you or that person must send the power of attorney or other written authority under which it is signed to the address overleaf. In the case of joint holders, the vote of the senior member who tenders a vote, whether in person or by proxy, will be accepted to the exclusion of the votes of any other of the joint holders. For these purposes, seniority shall be determined by the order in which the names stand on the register of members. In the case of a corporation, this Form of Proxy must be executed under its common seal or signed on its behalf by a duly authorised officer. 6. To be valid any proxy form or other instrument appointing a proxy must be: a. completed and signed; b. sent or delivered to Capita Registrars, PxS, The Registry, 34 Beckenham, Kent, BR3 4TU; and c. received by Capita Registrars no later than 2.00 pm on 28 May 2013 7. 8. 9. Completion of a Form of Proxy will not affect the right of a member to attend and vote at the Annual General Meeting. To direct your proxy how to vote on the resolutions mark the appropriate box on your proxy form with an ‘x’. To abstain from voting on a resolution, select the relevant “vote withheld” box. A vote withheld is not a vote in law, which means that the vote will not be counted in the calculation of votes for or against the resolution. If no voting indication is given, your proxy will vote or abstain from voting at his or her discretion. Your proxy will vote (or abstain from voting) as he or she thinks fit in relation to any other matter which is put before the meeting. Shares held in uncertificated form (i.e. in CREST) may be voted through the CREST Proxy voting Service in accordance with the procedures set out in the CREST Manual. The message must be transmitted so as to be received by the Company’s agent, Capita Registrars Limited (CREST Participant ID: RA10), no later than 48 hours before the time appointed for the meeting. For this purpose, the time of receipt will be taken to be the time (as determined by the time stamp applied to the message by the CREST Application Host) from which the Company’s agent is able to retrieve the message by enquiry to CREST in the manner prescribed by CREST. 10. You may not use any electronic address provided either in this form of proxy or any related documents (including the notice of meeting) to communicate with the Company for any purposes other than those expressly stated. 92 RESTORE PLC | REPORT & ACCOUNTS 2012 Financial Calendar Annual General Meeting Held in May Half year results September Financial year end 31 December Full year results March LOCATIONS Restore plc 66 Grosvenor Street London W1K 3JL T: 020 7409 2420 E: info@restoreplc.com W: www.restoreplc.com Restore Limited The Databank Unit 5 Redhill Distribution Centre Salbrook Road Redhill Surrey RH1 5DY T: 01293 446270 F: 01293 446276 E: info@restore.co.uk W: www.restore.co.uk Restore Shred Limited 208b Westminster Industrial Estate Warspite Road Woolwich SE18 5NU T: 0845 603 5616 E: enquiries@restoreshred.co.uk W: www.restoreshred.co.uk Restore Scan Limited 10 Stapleton Road Orton Southgate Peterborough PE2 6TB T: 01733 366800 F: 01733 366801 E: enquiries@restorescan.co.uk W: www.restorescan.co.uk Sargents Trading Limited Thameside House Crabtree Manorway North Belvedere Kent DA17 6JL T: 020 8312 4545 F: 020 8312 0486 E: enquiries@sargents.co.uk W: www.sargents.co.uk Harrow Green Limited 2 Oriental Road Silvertown London E16 2BZ T: 020 7540 6500 E: info@harrowgreen.com W: www.harrowgreen.com

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