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Restore plc

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FY2012 Annual Report · Restore plc
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Report & Financial Statements
For the year ended 31 December 2012

“I am pleased to report another strong performance
by your Company and significant progress in the
execution of our strategy”

Contents

More progress
Financial highlights
Directors
Chairman’s statement
Business review
Directors’ report
Corporate governance statement
Remuneration report
Statement of directors’ responsibilities

02
03
04
06
10
18
22
24
26

Independent Auditor’s report
Group financial statements
Notes to the financial statements
Company balance sheet
Company accounting policies
Notes to the Company financial statements
Trading record
Officers and advisers
Notice of Annual General Meeting

27
28
32
72
73
75
83
84
86

01

RESTORE PLC | REPORT &  ACCOUNTS 2012

More progress
Historic performance

Turnover (£m)

Adjusted profit
before tax (£m)

Adjusted earnings 
per share (p)

m
£

’

40

35

30

25

20

15

10

5

0

3

.

3
4

8

.

8
1

8

.

2
1

7

.

2
1

2009 2010 2011 2012

m
£

’

7

6

5

4

3

2

1

0

2

.

6

7

.

3

4

.

2

0.1

2009 2010 2011 2012

e
c
n
e
P

8

6

4

2

0

4

.

7

3

.

4

7

.

2

0.1

2009 2010 2011 2012

Transactions since June 2009

Jun 2009

Sale of ANSA, Independent Inspections 
and Home and Comforts

Nov 2011

Acquisition of Brunswick
Document Management

Dec 2009

Closure of ABS

Feb 2012

Acquisition of Harrow Green

Sept 2010

Acquisition of Datacare

May 2012

Acquisition of ROC
Relocations

Dec 2010

Acquisition of Formsafe

Aug 2012

Sale of Peter Cox

Apr 2011

Acquisition of Sargents

Aug 2012

Sept 2011

Acquisition of Paterson Data Management

Oct 2012

Acquisition of M&L 
Document Destruction

Acquisition of Archive
Solutions

Oct 2011

Acquisition of Thoroughshred

Mar 2013

Acquisition of File & Data
Storage

Share price April 2010 to March 2013 and Share Placings

)

p

(

e
c
i
r

P

140

120

100

80

60

40

20

0

C

B

A

E

D

Placings:   
A 21 Oct 2010 £4m @ 26p 
B 14 Jul 2011 £4.6m @ 65p 
C 10 Feb 2012 £8.5m @ 75p 
D 2 Oct 2012 £3.0m @ 93p
E 20 Mar 2013 £7.0m @ £1.11

1/1/2010

3/1/2010

5/1/2010

7/1/2010

9/1/2010

11/1/2010

1/1/2011

3/1/2011

5/1/2011

7/1/2011

9/1/2011

11/1/2011

1/1/2012

3/1/2012

5/1/2012

7/1/2012

9/1/2012

11/1/2012

1/1/2013

3/1/2013

02

Source: Digital Look

 
Financial 
highlights

RESTORE PLC | REPORT &  ACCOUNTS 2012

ADJUSTED RESULTS

2012

2011

% Change

Revenue                                                                                                                  £43.3m          £18.8m
EBITDA*                                                                                                                    £7.9m            £5.1m
Operating profit*                                                                                                       £7.1m            £4.4m
Profit before tax*                                                                                                       £6.2m            £3.7m
Earnings per share from continuing operations**                                                        7.4p               4.3p
Dividend per share                                                                                                       1.5p               1.0p
Net debt                                                                                                                  £17.8m          £11.6m

130%
55%
61%
68%
72%
50%

*before discontinued operations, exceptional items (including exceptional finance costs), amortisation and 
impairment of intangible assets, share based payments charge and other finance costs.  The reconciliation of 
adjusted figures are shown in the group finance director’s review.

** calculated based on the weighted average shares in issue during 2012 and a standard tax charge

STATUTORY RESULTS                                                                                                                             
Revenue                                                                                                                  £43.3m          £18.8m
Operating profit                                                                                                         £2.4m            £2.3m
Profit before tax                                                                                                        £1.5m            £1.2m
Earnings per share from continuing operations                                                           2.5p               2.6p
Dividend per share                                                                                                       1.5p               1.0p
Net debt                                                                                                                  £17.8m          £11.6m

Turnover by division 
2012 £'m

Turnover by division
2011 £'m

21.0

22.3

3.2

15.6

Operating profit by
division 2012 £'m

Operating profit by
division 2011 £'m

1.2

7.5

0.3

5.4

03

Document Management

Office Relocation

RESTORE PLC | REPORT &  ACCOUNTS 2012

Directors

Sir William Wells
aged 73, Non-Executive Chairman

Andrew Wilson MBA, ACA, CTA 
aged 52, Non-Executive Director

Sir William Wells was appointed Chairman of the Board on
8 June 2009. His career encompasses senior positions in
public health, commercial property, insurance and business
services. He was Managing Partner and then Chairman of
Chesterton Chartered Surveyors for 34 years, where he
oversaw their transition from a private partnership to a listed
company. His other experience includes non-executive
director roles with AMP (UK), Henderson Group plc and
Exel plc. Sir William is Chairman of ADL plc, a care home
provider, CMG plc, a specialist in the care of adults with
learning difficulties, and Transform plc, the leading cosmetic
surgery company in the UK. He was the Chairman of the
Department of Health’s Commercial Advisory Board and the
NHS Appointments Commission.

Charles Skinner
aged 52, Chief Executive

Charles Skinner was appointed Chief Executive of the
Group on 8 June 2009. Charles was previously Chief
Executive of Johnson Services Group plc and Brandon Hire
plc for nine years, prior to which he was at SG Warburg, 3i
plc and editor of Management Today. Charles has
considerable business-to-business services experience.

Andrew Wilson joined the Board on 8 June 2009 as a Non-
Executive Director. Andrew is a Non-Executive Director of
several listed companies: Impellam Group plc, GHP AB,
Weare2020 plc, Dods plc, Shellproof Limited and
Shellshock Limited. He is also a Non-Executive Director of a
number of private companies, including Artefact Partners
Limited, LTMS Limited, Pluto Capital Limited, Political
Holdings Limited and SUSD Limited.

Dr John Forrest CBE 
aged 69, Non-Executive Director

Dr John Forrest joined the Board on 8 November 2011 as a
Non-Executive Director. He has considerable public
company Board experience and has held posts at Marconi
Defence Systems and the Independent Broadcasting
Authority, where he led their transformation into the major
broadcast and cable communications company, NTL. He
was a main Board director of 3i Group plc with focus on
development of their international strategy. He has led both
UK government and EU committees and now has a
portfolio of activities as Chairman of Boards of high growth
companies in the technology, renewable energy, security
and IT sectors.

Adam Councell
aged 34, Group Finance Director

Sir Paul Stephenson
aged 59, Non-Executive Director

Adam Councell was appointed Group Finance Director on
18 June 2012. Adam began his career at Whitbread plc in
the accounts department of The Pelican Group restaurant
division before moving to the Milward Brown Precis
subsidiary of WPP plc. He joined Rentokil Initial plc in 2003,
where he held a variety of finance posts including
commercial director of the Business and Industry division
and finance director of Catering and the combined Catering
and Hospitals division. Most recently, he was finance
director of the UK Business Services division, supervising
eight businesses with a combined turnover of £250 million.

Sir Paul Stephenson joined the board on 10 April 2012 as a
Non-Executive Director. After almost 36 years as a police
officer, Sir Paul retired from the service in July 2011, having
held senior command positions in Merseyside, Lancashire
and London. His time as Chief Constable of Lancashire saw
the organisation being rated as the leading force in England
and Wales and during his period as Deputy Commissioner
and Commissioner of the Metropolitan Police Service he
presided over real falls in key crimes whilst effecting
significant service cost reductions. He has advised UK
governments on issues ranging from counter terrorism to
serious organised crime and national policing
improvements. Sir Paul has served as Trustee for a number
of charities.

04

RESTORE PLC | REPORT &  ACCOUNTS 2012

05

RESTORE PLC | REPORT &  ACCOUNTS 2012

Chairman’s
statement

“I am pleased to report another strong performance by
your Company and significant progress in the execution
of our strategy”

Results
I am pleased to report
another strong
performance by your
Company and
significant progress in
the execution of our
strategy. Our markets,
particularly records
management, remained
robust during the year,
and we continued to
grow profits at the same
time as securing market
leadership in UK office

SIR WILLIAM WELLS
CHAIRMAN

relocations and rationalising our operational structure.

For the year to 31 December 2012, adjusted profit before
tax, exceptional items, amortisation, discontinued activities
and share-based payment charges was £6.2 million, a year-
on-year increase of 68% (2011: £3.7 million). Adjusted
operating profit increased to £7.1 million (2011: £4.4 million).
Turnover from continuing activities was £43.3 million (2011:
£18.8 million), with the substantial year-on-year increase
primarily reflecting the acquisition of Harrow Green. Peter
Cox, which we sold in August, has been treated as a
discontinued activity. Earnings per share on an adjusted
basis were up 72% at 7.4 pence (2011: 4.3 pence). With a
recommended final dividend of 1.1 pence, the total dividend
is up 50% at 1.5 pence.

The Company now has two operating divisions, Document
Management and Office Relocation, both of which are
focused on office services.

(2011: £5.4 million). Restore Records Management delivered
a further increase in revenue on an organic basis, reflecting
the underlying growth in the market for our services.
However, the majority of the increase in turnover and profit
derived from acquisitions made over the last eighteen
months, including the integration of the records
management business of Harrow Green. The increase in
operating margin reflected the benefits of our increased
scale. Restore Shred, of which we now own 100%, made a
small loss but is expected to grow and operate profitably
henceforth. Restore Scan, formerly known as DCS, made a
small profit. It has now been fully integrated into the
Document Management division and will benefit from lower
overheads as a result.

The Office Relocation division now primarily comprises the
Harrow Green business, acquired in March 2012. The
division’s turnover was £22.3 million (2011: £3.2 million) and
adjusted operating profit was £1.2 million (2010: £0.3 million).
This was an acceptable performance in a period when the
business was undergoing considerable post-acquisition
rationalisation. The low operating margin also reflected, as
expected, a weak third quarter (traditionally the strongest
trading period) resulting from low levels of activity in the key
London market around the Olympics and Paralympics.
Following the year-end, Sargents, our original office
relocation business, has been integrated into Harrow Green. 

The Chief Executive’s Review gives a fuller assessment of
our businesses’ performance and prospects.

Corporate transactions
Four acquisitions were made in the year, as well as the
acquisition of the outstanding 50% share in Restore Shred.

Trading
The Document Management division performed well, with
our core records management business continuing to
demonstrate the attractive financial traits of its operating
model. The division’s turnover was £21.0 million (2011:
£15.6 million) and adjusted operating profit was £7.5 million

- In March, we acquired Harrow Green, the UK market
leader in office relocation, which also had a sizeable
records management business. The initial consideration
was £6.1 million with up to a further £1 million payable in
2015. As part of the transaction, we assumed £5.6 million
of debt.

06

Chairman’s
statement (continued)

RESTORE PLC | REPORT &  ACCOUNTS 2012

- In May, we acquired ROC Relocations, a London-based
relocation business, from the receiver for £0.2 million.

- In August, we acquired M&L Document Destruction, a

secure shredding and recycling business based in
Middlesbrough, for £0.3 million. This increased the
geographic coverage of Restore Shred and strengthened
our operational management in this niche.

- In October, we acquired Archive Solutions, a Manchester-
based records management business, for consideration of
£2.6 million, greatly strengthening our presence in North-
West England.

On 20 March 2013, we announced the acquisition of File
and Data Storage, a national records management business.
This was acquired from OfficeTeam, the stationery supply
company for £6.1 million, with a potential additional payment
of £0.15 million.  This further increases our coverage and
market share in our leading activity.

Discontinued Activities
Peter Cox, the damp treatment and timber proofing
business, was sold in August for a total consideration of
£3.6 million. It had been a non-core business which we had
successfully restored to profitability over the previous two
years. Its turnover in the period of ownership during the year
was £8.7 million (full year 2011: £16.0 million) and operating
profit was £0.2 million (full year 2011: £0.8 million). The year-

on-year figures reflect the seasonal nature of the business,
whereby profits are weighted towards the second half of the
year. 

Following the disposal, the Company is now focused on
office services.

Funding 
Net debt at the year-end was £17.8 million (2010: £11.6
million), including £4.0 million of invoice discounting. Year
end debt facilities are £21.4 million.

In February, we raised £8.5 million through an equity placing
at 75p per share to fund the acquisition of Harrow Green. In
October, we raised £3.0 million through an equity placing at
93p per share to fund the acquisition of Archive Solutions.

On 20 March 2013, we announced a placing of £7.0 million
after expenses to fund the acquisition of File & Data. Combined
with an increased borrowing facility of £3.5 million, this
provides us with additional funding for other acquisitions.

Dividends
Your Board is recommending a final dividend of 1.1 pence,
payable on 9 July 2013 to shareholders on the register on
14 June 2013. The total dividend for the year is 1.5 pence, a
50% year-on-year increase. It is the Board’s firm intention to
follow a progressive dividend policy.

The expansion to
national coverage
Three years ago, Restore plc’s
office services activities were
confined to five locations all in
Southern  England.    We  can
now offer our services across
all  of  mainland  Britain  from
twenty eight locations, ranging
from Glasgow to Cornwall.

07

RESTORE PLC | REPORT &  ACCOUNTS 2012

Chairman’s
statement (continued)

Board 
In June, Adam Councell joined the Board as Group Finance
Director. He was previously Finance Director of Rentokil
Initial’s UK business services division. He replaced Harvey
Samson, who subsequently acquired Peter Cox. Sir Paul
Stephenson, the former Commissioner of the Metropolitan
Police Service, also joined the Board as a non-executive
Director during the year.

I welcome Adam and Sir Paul to the Board. I also thank
Harvey for his significant contribution to the Company and
wish him and the team at Peter Cox well for the future.

People
In the business services sector, strong relationships between
customers and suppliers sit at the heart of most successful
enterprises. These relationships are between people, rather
than organisations, and exist at all levels. The other key
element is consistent and effective delivery of services; while
this is partly about having the right systems in place, it is
also about the willingness and enthusiasm to help the
customer, which derives from the people delivering the
service. For these reasons, our Group’s success is tied
inextricably to the capability, attitude and enthusiasm of our
people. Our strong financial performance and ability to grow
reflects these qualities, and in turn it creates exciting and
rewarding career opportunities. I thank all our people for their
commitment over the last year and look forward to them
sharing in the success of the Group. I also welcome those
who have joined us through acquisitions during the year.

Strategy
The Company is now wholly focused on UK office services.
The areas in which we operate and seek to operate have
certain characteristics:

- A strong element of recurring revenues

- A degree of operational complexity which enables good

margins to be achieved

- A similar channel to market: typically through our

customers’ facilities managers

- Switching suppliers is neither desirable nor practical for

customers

- Scope for cross-selling the other services we offer 

achieved primarily through acquisitions, where we have
moved from being eighth in the market to, on our estimates,
second in less than three years. In Office Relocation, our
acquisition of Harrow Green has taken us to a position of
market leadership. “Broadening” means adding additional
services which complement our existing activities. Over the
last eighteen months, we have started Restore On-line, an
online data back-up business, which complements our
physical data tape storage activities. Through two small
acquisitions, we have also entered the secure shredding and
recycling market, which is a logical extension of our records
management activities.

As a Group, our strategy is to draw on the strength and
breadth of our existing customer relationships to provide
existing customers with additional Group services. All of our
operating companies now share the same Customer
Relationship Management system and all customer-facing
staff are required to use this as their primary customer
database. We are now generating a significant volume of leads
and new business from this source, and we expect it to
contribute materially to our organic sales growth going forward.

A key to our strategy is also to ensure that all our customers
do not move their business elsewhere.  This is achieved by
providing a service delivery that is highly valued by our
customers.  This is our top operational priority in all of our
businesses including those we have acquired.  Our
customer retention record is testament to our success in
achieving this.

Outlook
2013 has started in line with our expectations. Our
Document Management division continues to perform
strongly and we expect an improvement in operating
margins in our Office Relocation division on the back of a
lower cost base.

We will continue to pursue our strategy of organic and
acquisitive growth and we look forward to making further
strong progress this year.

Our growth strategy is based on “deepening and
broadening”. “Deepening” means increasing our UK market
share in the areas in which we operate. This is shown by our
significant growth in the records management sector,

Sir William Wells
Chairman    
9 April 2013

08

Chairman’s
statement (continued)

RESTORE PLC | REPORT &  ACCOUNTS 2012

09

RESTORE PLC | REPORT &  ACCOUNTS 2012

Business review
Chief Executive’s Statement

“Records Management comprises the bulk of these
results and its performance was again very strong,
despite the complexities of integrating acquisitions”

DOCUMENT
MANAGEMENT
DIVISION

Business
Description
Our Document
Management division
currently comprises
three primary activities:
records management,
document scanning,
and secure shredding
and recycling. The
division has its own

CHARLES SKINNER
CHIEF ExECUTIvE

infrastructure, including financial functions, reporting to the
divisional Managing Director. The divisional Sales Director
has responsibility for all the division’s sales activities with
sales teams operating within the individual business streams.

Records Management is the largest and most profitable of
the activities within the division and, with the exception of
Datacare, our specialist medical and pharmaceutical
operations, it operates solely under the Restore brand. The
majority of Restore’s sales are from the storage and retrieval
of hard copy documents, typically stored in cardboard
boxes. Restore also stores and retrieves individual files,

Key Performance Figures

magnetic data (typically for emergency back-up), film and
other materials. It also offers retrieval of documents by
scanning and derives additional service income from the
reorganisation of customer documents and document
restoration. Additional products include file-tracking services,
which enable customers to locate documents within their
own buildings, and Restore Online, through which we have
recently begun to provide electronic data back-up.

During the year, the £4.0 million of records management
revenue of Harrow Green was successfully transferred to
Restore Records Management. This increased our
geographic coverage. The acquisition of Archive Solutions
has also increased our market share in North West England,
an important market where we were previously under-
represented.

Restore services a broad range of customers from 13 sites
across mainland Britain. Our largest facility is our freehold
underground site in Monkton Farleigh, near Bath, which
covers 60 acres. Our largest customer sector is law firms
who are probably the most demanding and sophisticated
users of storage services; this ensures Restore is at the
cutting edge of developments in physical document storage
and monitors closely the developments in electronic data
management. Most other commercial, industrial and public
sectors are represented amongst Restore’s customer base,

Revenue 
2012

Revenue 
2011

£’m

£’m

Adjusted Operating

Profit/(loss)     

Adjusted Operating
Profit/(loss) 
2011*
£’m

2012*
£’m

Document Management
Office Relocation
Head Office Costs

Total

21.0              15.6                             7.5
22.3                3.2                             1.2
-                    -                           (1.6)

43.3              18.8                             7.1

5.4
0.3
(1.3)

4.4

* Before discontinued operations, exceptional items, amortisation and impairment of intangible assets, share based payments charge and other finance costs.

10

Business review (continued)
Chief Executive’s Statement (continued)

RESTORE PLC | REPORT &  ACCOUNTS 2012

with particular strengths in financial services, larger
corporates, councils and health trusts. These represent an
excellent channel to market for other services.

Document Scanning now trades as Restore Scan and is
based in Peterborough. Its main function is the conversion of
hard-copy documents into electronic data. As part of this
service, it organises and indexes the electronic versions of
hard-copy documents, enabling our customers to identify
and locate their data more efficiently. 

Secure Shredding and Recycling trades as Restore Shred
and is based in Charlton, South-East London and
Middlesbrough. We entered this market through two small
acquisitions over the last eighteen months. It is a very logical
fit with our other operations, particularly records
management and office relocation. We intend to increase
volumes through leveraging our Group-wide customer base.
We are already seeing existing customers of our other
businesses switching their secure shredding and recycling to
Restore Shred.

Trading and Operations
Trading in our Document Management division was strong in
2012 with adjusted operating profits increasing by £2.1
million to £7.5 million. Turnover increased from £15.6 million
to £21.0 million, partly as a result of the Harrow Green
records management integration.

Records Management provides the majority of the
contribution to the division’s results and in 2012 its
performance was again strong, despite the complexities of
integrating acquisitions. We saw organic box growth,
defined as the increase in box numbers from existing
customers, steadily increase during the year, which was
particularly encouraging. New box growth, defined as box
intake from new customers, was less strong, which we
believe reflects the reluctance of private customers to switch
suppliers. We expect our new capability as a national
supplier and the strengthening of our sales team to lead to
an improvement in our new box growth in 2013. We also
now have in place a dedicated sales team for the public
sector. This is an underdeveloped market for records
management and we expect more public sector entities to
recognise the financial benefits of outsourcing their records
management activities.

We have continued to increase our storage capacity,
particularly at our underground facility in Monkton Farleigh,
where we are on schedule to provide additional capacity for

over 350,000 boxes by the end of 2013. We have also taken
on more capacity at hardened aircraft shelters at Upper
Heyford. Balancing capacity against demand is a core skill in
records management, particularly for a business making
acquisitions where boxes frequently need relocation to the
most cost-effective locations. The excellent operating
margins we achieve partly reflect the flexibility which our mix
of storage facilities provides.  

Document Scanning operated profitably, despite the
slower-than-expected start-up of a major new contract. By
integrating its activities into the Document Management
division, we expect better sales generation on a lower cost
base for the current year.

Secure Shredding and Recycling has grown more slowly
than we had initially expected. We have addressed this by
acquiring the outstanding 50% shareholding that we did not
previously own and through the acquisition of M&L, which
has strengthened our management team. We expect that
the significant number of sales leads being generated by the
rest of the Group will be converted more rapidly in the
current year.

OFFICE RELOCATION

Business Description
Office relocation is broadly, as its name suggests, the
physical movement of office furniture when a customer
moves staff, either within a building or to a new site. We
originally entered the UK office relocation market two years
ago with the acquisition of Sargents and our acquisition of
Harrow Green in 2012 gave us market leadership. We now
operate from eight locations across the UK. Both Sargents
and Harrow Green had records management businesses –
subsequently integrated into Restore’s record management
operations – which illustrates that both office relocation and
records management share a common customer base.
However, the financial dynamics of the two businesses are
different, with office relocation having a far higher direct cost
base.

The bulk of our office relocation market is in London where
we service many of the largest offices, particularly in the
financial services sector. A high proportion of the business is
described as “churn” where we supply office-moving
services on a daily basis to large organisations which have a
continual need for our services, frequently involving our staff
being permanently on our customers’ sites. We also have a
large number of regular customers who have a frequent

11

RESTORE PLC | REPORT &  ACCOUNTS 2012

Business review (continued)
Chief Executive’s Statement (continued)

demand for our services. We also service several large one-
off jobs, such as the relocation of the BBC to Manchester
and the newspaper collection moves project for the British
Library. There are high barriers to entry in what is for our
customers a mission-critical service. Customer relationships
tend to be long-term as reliability and knowledge of
customers’ sites is key.

During the year, we ran Harrow Green as a separate brand
from Sargents while we implemented a number of
operational changes, such as the transfer of Harrow Green’s
records management business and a cost reduction
programme, took place. Since the year-end, Sargents has
been integrated into Harrow Green to reduce  infrastructure
costs.

In addition to the core Harrow Green business, the division
also comprises Global Moving Solutions (GMS), providing
international moving services typically for senior managers of
global companies, and a 50% shareholding in Relocom, an
IT relocation business.

Trading and Operations
The Office Relocation division recorded adjusted operating
profit for the year of £1.2 million on revenue of £22.3 million.
This primarily comprised 10 months trading of Harrow
Green. This was an acceptable performance in a year of
considerable change and where, as expected, the Olympics
and Paralympics sharply reduced revenues in London during
the key trading month of August and part of September.

Revenues in the core office relocation business were broadly
flat year-on-year. Apart from the impact of the Olympics, our
larger customers were less active than is customary, which
we attribute this to a lower number of major strategic
decisions. We undertook several major projects during the
year, such as the relocation of Nestle in the UK, but again
this type of activity was slower than usual.

GMS and Relocom delivered a solid trading performance for
the year, with both businesses benefiting from a major
project for Amazon.

Charles Skinner
Chief Executive
9 April 2013

12

Business review (continued)
Chief Executive’s Statement (continued)

RESTORE PLC | REPORT &  ACCOUNTS 2012

13

RESTORE PLC | REPORT &  ACCOUNTS 2012

Business review (continued)
Group Finance Director’s Statement 

Group. This leaves the Group in a strong position to
maximise our aim to provide existing customers with
additional Group services.

Due to the factors noted above the Directors believe that an
adjusted measure of profit before tax and earnings per share
provides shareholders with a more appropriate
representation of the underlying earnings derived from the
Group’s business.  The items adjusted for in arriving at that
underlying adjusted profit before tax are as follows:

Profit Before Tax
Profit before tax for the
year ended 31
December 2012 for
continuing operations
was £1.5 million (2011:
£1.2 million). This is a
strong performance
given the exceptional
costs of £3.0 million
(2011: £1.4 million)
which largely relate to
the Harrow Green
acquisition and 

ADAM COUNCELL
GROUP FINANCE DIRECTOR

subsequent integration. The charge for impairment and
amortisation of intangible assets increased to £1.3 million
(2011: £0.5 million) due to a £0.4 million impairment
resulting from the harmonising of trade names across the

Continuing operations

2012
£’m

Profit before tax                                                                                                                            1.5
Share based payments charge                                                                                                     0.4
Impairment of intangible assets                                                                                                    0.4
Exceptional items                                                                                                                         3.0
Amortisation of intangible assets                                                                                                  0.9
Other finance costs                                                                                                                          -

Adjusted profit before tax – continuing operations                                                                       6.2

Reconciliation of Reported Operating Profit to Adjusted Operating Profit and Adjusted EBITDA

2012
£’m

Operating profit                                                                                                                             2.4
Share based payments charge                                                                                                     0.4
Impairment of intangible assets                                                                                                    0.4
Exceptional items                                                                                                                         3.0
Amortisation of intangible assets                                                                                                  0.9
Adjusted operating profit                                                                                                              7.1

Depreciation                                                                                                                                  0.8

Adjusted EBITDA                                                                                                                          7.9

2011
£’m

1.2
0.2
–
1.4
0.5
0.4

3.7

2011
£’m

2.3
0.2
–
1.4
0.5
4.4

0.7

5.1

14

Business review (continued)
Group Finance Director’s Statement (continued)

RESTORE PLC | REPORT &  ACCOUNTS 2012

Earnings Per Share (Eps)

Basic adjusted earnings per share from continuing operations (pence)                                    7.4p

Basic earnings per share from continuing operations (pence)                                                   2.5p

2012

2011

4.3p

2.6p

Basic adjusted earnings per share are calculated as adjusted profit for the year less standard tax charge divided by the
weighted average number of shares in issue in 2012 (see note 9).

Exceptional Costs 

2012
£’m

Staff/redundancy costs                                                                                                                 0.8
Relocation costs of integration                                                                                                     0.5
Incremental costs of relocation                                                                                                     0.5
Restructuring                                                                                                                                0.6
Acquisition related                                                                                                                        0.6

Total                                                                                                                                              3.0

2011
£’m

0.3
0.5
0.3
-
0.3

1.4

The main driver of exceptional costs during the year was the
acquisition and subsequent integration of Harrow Green.

Total exceptional costs associated with Harrow Green were
£2.0m.

Staff/redundancy costs of 0.8m include the cost of
restructuring the Office Relocation division and the
integration of Harrow Green’s records management business
into the Document Management division. 

The costs associated with integrating the records
management business of newly acquired entities with the
existing business include costs of uplifting boxes to the
existing facilities and comprise site, transport and labour
costs.

The incremental costs include duplicated costs of our
existing Records Management cost base as a result of the
integration described above, and have also been shown as
exceptional costs as they are not expected to recur.

Restructuring costs largely reflect the cost of the hive up of
companies into Restore plc. 

Acquisition costs relate mainly to fees incurred during the
acquisition of Harrow Green.

Interest
Net finance costs amounted to £0.9 million (2011: £1.1
million).  Included within finance costs is £nil (2011: £0.2
million) representing the revaluation of the interest rate collar.

Taxation
UK Corporation Tax is calculated at 24.5% (2011: 26.5%) of
the estimated assessable profit for the year.  The UK
Corporation Tax rate will reduce on 1 April 2013; accordingly
this rate reduction has been reflected in the deferred tax
balance which forms part of the statement of financial
position.

A deferred tax asset of £0.5m has been recognised on
brought forward tax losses due to greater certainty over the
recoverability of the asset.

15

RESTORE PLC | REPORT &  ACCOUNTS 2012

Business review (continued)
Group Finance Director’s Statement (continued)

Statement of Financial Position
Net assets increased to £36.3 million (2011: 23.3 million)
mainly as a result of the equity issued to fund acquisitions.
Goodwill and intangibles at 31 December 2012 were £32.7
million (2011: £22.1 million).

Customer relationships
The Group has commercial relationships with over 3,500
business customers. Attrition rates are low and relationships
are strong. Our largest customer accounts for less than 3%
of Group revenue.

Adam Councell
Group Finance Director
9 April 2013

Property, plant and equipment totalled £17.6 million (2011:
£13.6 million) principally comprising the freehold
underground storage facilities at Restore SW, but also
computer systems, storage, racking and vehicles.

Cash Flow
The net cash outflow from operations was £0.1 million
(2011: £2.0 million inflow). The Company produced a cash
inflow from operations of £1.2m in the second half of 2012.
This reflects increased profitability and reducing levels of
exceptional costs. As expected, Harrow Green had a
significant working capital requirement following acquisition.
This included a reduction in trade and other payables of
£1.7m to return the business to a normalised position with
its creditors. There was also an increase in trade debtors of
£1.9 million due to the quieter trading experienced across
the industry in the period immediately following acquisition.
Trade debtors subsequently recovered in the second half of
2012. The remaining working capital requirements were in in
line with expectations due to the growth of the Company.

Capital expenditure on the continuing business totalled £1.9
million (2011: £1.4 million) compared to depreciation of £0.8
million (2011: £0.7 million). This reflects the continued
investment in increasing capacity in the underground
storage facility.

Net Debt
Net debt at the end of the year was £17.8 million (2011
£11.6 million) reflecting the additional debt taken on to
acquire Harrow Green. This is largely made up of a £3.4
million increase in the invoice discounting facility, and an
additional £1.5 million increase in the term loan with Barclays
and a £1.4 million drawdown of the RCF. Repayments of
£0.9 million were made against the term loan with Barclays.
Payments of £0.6 million were also made to settle finance
leases during the year.

16

RESTORE PLC | REPORT &  ACCOUNTS 2012

17

RESTORE PLC | REPORT &  ACCOUNTS 2012

Directors’ 
report

The directors submit their report and the financial statements
of Restore plc for the year ended 31 December 2012.

Restore plc is a public limited company quoted on AIM,
incorporated and domiciled in England and has no branches
outside the UK.

RESULTS
The profit before tax from continuing operations for the 
year ended 31 December 2012 was £1.5 million 
(2011: £1.2 million).

£14.5 million of interest–bearing loans and borrowings less
£2.9 million of cash and short term deposits). Net debt is
monitored on a daily basis.

Finance cost risk
The Group pays finance costs on its bank facilities. The bank
facilities finance cost is a variable cost linked to LIBOR plus
a margin. Interest rates are managed through an interest rate
collar. The average finance cost on bank facilities for the
Group in 2012 was 4.7% (2011: 3.5%).

DIVIDENDS
The directors recommend a final dividend for the year of
1.1p per share payable on 9 July 2013 (2011: 1.0p per
share). An interim dividend of 0.4p was paid during the year
(2011:nil).

Customer relationship risk 
The Group has commercial relationships with over 3500
business customers. Attrition rates are low and relationships
are strong. The largest customer accounts for less than 3%
of Group revenue.

Management
It is likely that changes to members of the senior
management team might impact on the Group’s ability to
perform to the expectations within its strategy. The Board
ensures that the management team is appropriately
rewarded for its efforts and that succession planning is
considered.

Legislative
The Group has systems and procedures in place to ensure
compliance with, and to manage the impact of changes in,
Government legislation such as agency worker regulations,
vehicle operating procedures and environmental
requirements.

PRINCIPAL ACTIVITIES
The principal activities of the Group during the year were that
of Document Management and Office Relocation.

BUSINESS REVIEW AND FUTURE
DEVELOPMENTS
This is dealt with in the Chairman’s statement and in the
Business Review on pages 6 to 16.

PRINCIPAL RISKS AND UNCERTAINTIES 
The management of the business and the execution of the
Group’s strategies are subject to a number of risks. The key
business risks affecting the Group are:

Risk Management
The significant financial risks the Group faces have been
considered and policies have been implemented to best deal
with each risk. The three most significant risks are
considered to be liquidity risk, finance cost risk and
customer relationship risk. The Group is wholly based in the
United Kingdom so the direct exposure to exchange risk is
considered to be small.

Liquidity risk
The year end net debt was £17.8 million (2011: £11.6
million), which consisted of £16.5 million of interest bearing
loans and borrowings plus £1.3 million of overdrafts (2011:

18

RESTORE PLC | REPORT &  ACCOUNTS 2012

Directors’ 
report (continued)

KEY PERFORMANCE INDICATORS (‘KPIs’) 
The Group uses many different KPIs at an operational level
which are specific to the business and provide information to
management. At an executive level, a selection of
operational KPIs, which allow a relevant and robust review of
operational performance are considered with operational
management on a monthly basis. The board also relies on
KPIs that focus on the financial performance of the Group.

The table below shows the main KPIs used to manage the
Group’s performance during the year.

Key Performance Indicator

Group revenues

Adjusted operating profit

Operating cash flow (used in)/generated 
before financing costs and tax

2012
£’m

43.3

7.1

(0.1)

2011
£’m

18.8

4.4

2.0

Bank interest cost

0.8

0.6

Net debt

17.8

11.6

Analysis

Year-on-year change in revenues
analysed by segment (see page 45).

Year-on-year change in adjusted
operating profit by segment (see page 45).

Operating cashflow used in 2012 due to
high levels of exceptional costs and
working capital requirements in 
Harrow Green.

Year-on-year change in cost of Group
finance.  Finance costs increased as a
result of increased borrowings to fund
acquisitions.

Year-on-year change in bank debt, 
which has increased due to the 
additional borrowings taken on to fund
Harrow Green.

The non-financial indicators that are regularly monitored are
customer satisfaction and retention and staff turnover ratios.
Customer Attrition rates are very low, as the business has
strong and long-term relationships and a high level of customer
satisfaction.  The Group has a strong team of experienced
and dedicated staff and staff turnover rates are low.

19

RESTORE PLC | REPORT &  ACCOUNTS 2012

Directors’ 
report (continued)

DIRECTORS
The following directors have held office during the year:

Sir William Wells (Chairman)
Charles Skinner (Chief Executive) 
Andrew Wilson (Non-Executive Director)
Dr John Forrest (Non-Executive Director)

On 10 April 2012 Sir Paul Stephenson was appointed to the
board as a Non-Executive Director

On 26 July 2012 the following changes were made to the
Board:

Resigned – Harvey Samson (Group Finance Director)
Appointed – Adam Councell (Group Finance Director)

Information on directors’ remuneration, share options, long-
term incentive plans, pension contributions and benefits is
set out in the Remuneration Report on pages 24 and 25.

The Company maintains liability insurance for its Directors
and Officers.

SHARE CAPITAL
Full details of the authorised and issued share capital of the
Company are set out in note 24 to the financial statements.

SUBSTANTIAL SHAREHOLDINGS
At 9 April 2013 the Company had been notified of the
following interests amounting to 3% or more of the
Company’s issued share capital:

PROPERTY VALUES
The Directors are aware that a significant difference may
exist between market and book values, as shown in the
Consolidated Statement of Financial Position at 31
December 2012, for a number of the Group’s freehold
properties, all of which have a market value in excess of the
book value recorded. The Directors believe that this excess
is in the region of £7.4 million. 

EMPLOYEES
The Group’s people are its most important asset. Our policy
is to employ the best people irrespective of race, gender,
nationality, disability or sexual orientation. Consultation with
employees or their representatives occurs at all levels, with
the aim of ensuring their views are taken into account when
decisions are made that are likely to affect their interests.

DISABLED EMPLOYEES
Applications for employment by disabled persons are given
full and fair consideration for all vacancies, having regard to
their particular aptitudes and abilities. In the event of an
employee becoming disabled, every effort is made to retain
them in order that their employment with the Group may
continue. It is the policy of the Group that training, career
development and promotion opportunities should be
available to all employees. 

Geraldton Services Inc                                                   
Legal & General                                                              
Hargreave Hale Limited                                                  
Cazenove                                                                        
Investec                                                                          

Number of 0.1p
ordinary shares

Percentage of issued
share capital

32,630,904
11,312,323
6,649,420
6,264,383
2,716,263

43.6
15.1
8.9
8.4
3.6

20

RESTORE PLC | REPORT &  ACCOUNTS 2012

Data Storage, the records management division of
OfficeTeam Group Limited. The company also announced its
intention to raise up to £7.0m after expenses from
institutional investors via a placing. See note 36 for further
details.

STATEMENT AS TO DISCLOSURE OF
INFORMATION TO AUDITORS
The Directors in office on 9 April 2013 have confirmed that,
as far as they are aware, there is no relevant audit
information of which the auditor is unaware. Each of the
Directors have confirmed that they have taken all steps that
they ought to have taken as Directors in order to make
themselves aware of any relevant audit information and to
establish that it has been communicated to the auditor.

ANNUAL GENERAL MEETING
The notice of the Annual General Meeting to be held on 30
May 2013 is set out on pages 86 to 90.

Sarah Waudby 
Company Secretary 
9 April 2013

Directors’ 
report (continued)

ENVIRONMENTAL POLICY
Maintaining and improving the quality of the environment in
which we live is an important concern for the Group, our
staff, customers, suppliers, sub-contractors and
communities in which we operate. We have adopted high
standards of environmental practices and aim to minimise
our impact on the environment wherever this is practical. In
particular, we comply with, and endeavour to exceed the
requirements of all laws and regulations relating to the
environment.

HEALTH AND SAFETY
The Group recognises the importance of maintaining high
standards of health and safety for everyone working  within
our business and also for anyone who may be affected by
our business. Health and safety is a particular concern to
our customers. Consequently, each of our business
segments has appointed Health and Safety Officers who
report to their respective managing directors.

The Group’s operational report to the board on a monthly
basis includes a section on all health and safety matters.

FINANCIAL RISK MANAGEMENT
Information in respect of the financial risk management
objectives and policies of the Group, including the policy for
hedging each major type of forecasted transaction for which
hedge accounting is used and the exposure of the Group to
market risk, credit risk, liquidity risk and cash flow risk is
contained in note 3.

PAYABLES PAYMENT POLICY
The Group policy for payment to suppliers is to delegate to
individual business units the responsibility for agreeing the
terms and conditions under which they conduct transactions
with their suppliers. The creditor days were 53 days at 31
December 2012 (2011: 38 days).

POLITICAL AND CHARITABLE DONATIONS 
No donations were made by the Group for charitable
purposes during the year (2011: £nil). The Group does not
make political donations.

POST BALANCE SHEET EVENTS
On 20 March 2013 the Company announced that it had
entered into a sale and purchase agreement to acquire File &

21

RESTORE PLC | REPORT &  ACCOUNTS 2012

Corporate governance 
statement

The policy of the Board is to manage the affairs of the
Company having regard to the terms of the UK Corporate
Governance Code. The Directors support the principles
underlying these requirements insofar as is appropriate for a
group of the size of Restore plc.

DIRECTORS’ REMUNERATION
The Company has an established Remuneration Committee.

Details of the remuneration of each director are set out in the
Remuneration Report on page 24.

THE BOARD OF DIRECTORS
The Group is led and controlled by a Board comprising two
Executive Directors and four Non-Executive Directors.

Board meetings are held on a regular basis and no
significant decision is made other than by the directors.

All directors participate in the key areas of decision-making,
including the appointment of new directors. There is no
separate Nomination Committee due to the current size of
the Board. The Board receives timely information on all
material aspects of the Group to enable it to discharge its
duties.

All directors submit themselves for re-election at the Annual
General Meeting at regular intervals. The following were
Directors during the year:

ACCOUNTABILITY AND AUDIT
The Company has established an Audit Committee
comprising the Chairman and Non-Executive Directors who
are responsible for reviewing the scope and results of the
audit, its cost effectiveness and the independence and
objectivity of the auditor.

RELATIONS WITH SHAREHOLDERS
The Chief Executive and the Group Finance Director are the
Company’s principal contact for investors, fund managers,
the press and other interested parties. At the Annual General
Meeting, investors are given the opportunity to question the
entire Board.

Number of Board
meetings attending
during the
year ended 
31 December 2012
Total 10

Number of Audit
Committee meetings
attended during the
year ended 
31 December 2012
Total 2

Number of Remuneration
Committee meetings
attended during the 
year ended 
31 December 2012
Total 1

8                                2
1                                1
6                                1

8                                2
8                                2
8                                2
5                                1

1
1
-

1
1
1
-

Executive Directors
Charles Skinner
Harvey Samson*
Adam Councell**
Non-Executive Directors
Sir William Wells
Andy Wilson
Dr John Forrest
Sir Paul Stephenson***

The Executive Directors are not members of the Audit Committee or Remuneration Committee but attended the
meetings as a guest of the chair of the committee.

*    Resigned 26 July 2012
**   Appointed 26 July 2012
***  Appointed 10 April 2012

22

                                 
                                 
Corporate governance 
statement (continued)

INTERNAL CONTROL
The Board acknowledges its responsibility for establishing
and monitoring the Group’s systems of internal control.
Although no system of internal control can provide absolute
assurance against material mis-statement or loss, the
Group’s systems are designed to provide the directors with
reasonable assurance that problems are identified on a
timely basis and dealt with appropriately.

The key procedures that have been established and which
are designed to provide effective control are as follows:

Management structure – The Board meets regularly to
discuss all issues affecting the Group.

Investment appraisal – The Group has a clearly defined
framework for investment appraisal and approval is required
by the Board where appropriate.

The Board regularly reviews the effectiveness of the systems
of internal control and considers the major business risks
and the control environment. No significant control
deficiencies have come to light during the year and no
weakness in internal financial control has resulted in any
material losses, contingencies or uncertainties which would
require disclosure as recommended by the Turnball
guidance for directors on reporting on internal financial
control.

The Board considers that in light of the control environment
described above, there is no current requirement for a
separate internal audit function. The Board will continue to
review the need to put in place an internal audit function.

GOING CONCERN
As more fully explained in note 2, having made appropriate
enquiries and having examined the major areas which could
affect the Group’s financial position, the directors are
satisfied that the Group has adequate resources to continue
in operation for the foreseeable future.

RESTORE PLC | REPORT &  ACCOUNTS 2012

23

RESTORE PLC | REPORT &  ACCOUNTS 2012

Remuneration 
report

REMUNERATION COMMITTEE
The Company has an established remuneration committee
consisting of the Chairman and the Non-Executive Directors.
The Chairman and Non-Executive Directors are responsible
for the consideration and approval of the terms of service,
remuneration, bonuses, share options and other benefits of
the other directors. All decisions made are after giving due
consideration to the size and nature of the business and the
importance of retaining and motivating management. The
committee will meet at least once a year and at other times
as appropriate.

DIRECTORS’ CONTRACTS AND LETTERS OF
APPOINTMENT
The Company’s policy on Executive Directors’ service
contracts is that, in line with the best practice provisions of
the UK Corporate Governance code, they are to be
terminable by the Company on one year’s or 6 months
notice.

The Non-Executive Directors do not have service contracts
but have letters of appointment for an initial period of one
year, which may be renewed by mutual agreement.

Executive Directors

Date of contract

Notice period

Charles Skinner                                                                                                              8 June 2009
Harvey Samson (resigned 26 July 2012)                                                                         3 May 2011
Adam Councell (appointed 26 July 2012)                                                                        1 May 2012

12 months
6 months
6 months

Non-Executive Directors

Date of letter

Notice period

Sir William Wells                                                                                                              8 June 2009
Andrew Wilson                                                                                                                8 June 2009
Dr John Forrest                                                                                                      8 November 2011
Sir Paul Stephenson (appointed 10 April 2012)                                                            10 April 2012

3 months
3 months
3 months
3 months

DIRECTORS’ EMOLUMENTS 
The aggregate emoluments of the directors of the Company
were:

£’000

Salary &
Fees

Benefits

Pension
Costs

Total 
2012

Salary &
Fees

Benefits

Total 
2011

268
105
65

60
35
35
25

9
1
-

-
-
-
-

60
-
4

-
-
-
-

337            320                4
106            120                -
69                 -                -

60              55                -
35              33                -
35              27                -
25                 -                -

324
120
-

55
33
27
-

593

10

64

667            555                4

559

Executive Directors

Charles Skinner
Harvey Samson**
Adam Councell***

Non-Executive Directors

Sir William Wells
Andrew Wilson
Dr John Forrest
Sir Paul Stephenson* 

* Appointed 10 April 2012
** Resigned 26 July 2012
*** Appointed 26 July 2012

24

                                    
                                    
RESTORE PLC | REPORT &  ACCOUNTS 2012

The share options granted have no performance
conditions. See note 30 for details of the grant.

The closing price for Restore shares at 31 December 2012
was 110.0 pence.  During the year the market price of the
Company’s ordinary shares ranged between 75.5 pence
and 111.0 pence.

The directors’ interests in the share options schemes are
as follows:

Number of 5p
ordinary shares 
31 December 2012

Number of ordinary
share of 5p each 
31 December 2011

Charles Skinner
Sir William Wells
Harvey Samson
Adam Councell

2,699,611
1,053,389
-
400,000

1,411,200
537,600
1,250,000
-

By order of the Board

Remuneration 
report (continued)

DIRECTORS’ INTERESTS IN SHARES AND
OPTIONS
The beneficial interests of the Directors who were in office at
31 December 2012 in the shares of the Company, including
family interests were as follows:

Number of 5p
ordinary shares 
31 December 2012

Number of 5p 
ordinary shares 
31 December 2011 
(or date of
appointment if later)

Charles Skinner
Adam Councell
Sir William Wells
Andrew Wilson
Dr John Forrest
Sir Paul Stephenson

541,415
-
352,553
8,000
7,692
-

541,415
-
352,553
8,000
7,692
-

As at 9 April 2013 there has been no change in any of the
above holdings. 

The Directors believe that the success of the Group will
depend to a high degree on the future performance of the
management team. The Company has established incentive
arrangements which will reward the Directors when
shareholder value is created, thereby aligning the interests of
the management directly with those of the shareholders.

RESTORE SHARE OPTION SCHEME – 2012
GRANTS

Sir William Wells
Chairman of the Remuneration Committee

Employee Share Options

The following options have been granted to employees
within the Group during the year.

Date of Grant

Granted

Number of ordinary
shares of 5p each 
31 December  2012

Exercise price

Date from which
exercisable

Expiry date

21 June 2012

3,422,588                                3,422,588                          83p           21 June 2014 31 June 2022

25

RESTORE PLC | REPORT &  ACCOUNTS 2012

Statement of directors’ 
responsibilities

explain the group’s and the company’s transactions and
disclose with reasonable accuracy at any time the financial
position of the group and the company and enable them to
ensure that the financial statements comply with the
Companies Act 2006. They are also responsible for
safeguarding the assets of the group and the company and
hence for taking reasonable steps for the prevention and
detection of fraud and other irregularities.

The directors are responsible for the maintenance and
integrity of the corporate and financial information included
on the Restore plc website.

Legislation in the United Kingdom governing the preparation
and dissemination of financial statements may differ from
legislation in other jurisdictions.

The directors are responsible for preparing the Directors’
Report and the financial statements in accordance with
applicable law and regulations.

Company law requires the directors to prepare group and
company financial statements for each financial year. The
directors are required by the AIM Rules of the London Stock
Exchange to prepare group financial statements in
accordance with International Financial Reporting Standards
(“IFRS”) as adopted by the European Union (“EU”) and have
elected under company law to prepare the company
financial statements in accordance with United Kingdom
Generally Accepted Accounting Practice (United Kingdom
Accounting Standards and applicable law).

The Group financial statements are required by law and IFRS
adopted by the EU to present fairly the financial position and
performance of the group; the Companies Act 2006
provides in relation to such financial statements that
references in the relevant part of that Act to financial
statements giving a true and fair view are references to their
achieving a fair presentation.

Under company law the directors must not approve the
financial statements unless they are satisfied that they give a
true and fair view of the state of affairs of the group and the
company and of the profit or loss of the Group for that
period.

In preparing each of the group and company financial
statements, the directors are required to:

a. select suitable accounting policies and then apply them

consistently;

b. make judgements and accounting estimates that are

reasonable and prudent;

c. for the group financial statements, state whether they

have been prepared in accordance with IFRSs adopted by
the EU and for the company financial statements state
whether applicable UK accounting standards have been
followed, subject to any material departures disclosed and
explained in the company financial statements;

d. prepare the financial statements on the going concern

basis unless it is inappropriate to presume that the group
and the company will continue in business.

The directors are responsible for keeping adequate
accounting records that are sufficient to show and

26

RESTORE PLC | REPORT &  ACCOUNTS 2012

Independent auditor’s report to the members
of Restore Plc
For the year ended 31 December 2012

We have audited the group and parent company financial
statements (“the financial statements”) on pages 28 to 82.
The financial reporting framework that has been applied in
the preparation of the group financial statements is
applicable law and International Financial Reporting
Standards (IFRSs) as adopted by the European Union. The
financial reporting framework that has been applied in the
preparation of the parent company financial statements is
applicable law and United Kingdom Accounting Standards
(United Kingdom Generally Accepted Accounting Practice).

• the group financial statements have been properly

prepared in accordance with IFRSs as adopted by the
European Union;

• the parent company financial statements have been

properly prepared in accordance with United Kingdom
Generally Accepted Accounting Practice; and

• the financial statements have been prepared in

accordance with the requirements of the Companies 
Act 2006.

This report is made solely to the company’s members, as a
body, in accordance with Chapter 3 of Part 16 of the
Companies Act 2006. Our audit work has been undertaken
so that we might state to the company’s members those
matters we are required to state to them in an auditor’s
report and for no other purpose. To the fullest extent
permitted by law, we do not accept or assume responsibility
to anyone other than the company and the company’s
members as a body, for our audit work, for this report, or for
the opinions we have formed.

Respective responsibilities of directors and
auditor
As more fully explained in the Statement of Directors’
Responsibilities set out on page 26, the directors are
responsible for the preparation of the financial statements
and for being satisfied that they give a true and fair view. Our
responsibility is to audit and express an opinion on the
financial statements in accordance with applicable law and
International Standards on Auditing (UK and Ireland). Those
standards require us to comply with the Auditing Practices
Board’s (APB’s) Ethical Standards for Auditors.

Scope of the audit of the financial statements
A description of the scope of an audit of financial statements
is provided on the APB’s website at
www.frc.org.uk/apb/scope/private.cfm.

Opinion on financial statements
In our opinion:

• the financial statements give a true and fair view of the

state of the group’s and of the parent company’s affairs as
at 31 December 2012 and of the group’s profit for the year
then ended;

Opinion on other matter prescribed by the Companies
Act 2006
In our opinion the information given in the Directors’ Report
for the financial year for which the financial statements are
prepared is consistent with the financial statements.

Matters on which we are required to report by
exception
We have nothing to report in respect of the following matters
where the Companies Act 2006 requires us to report to you
if, in our opinion:

• adequate accounting records have not been kept by the
parent company, or returns adequate for our audit have
not been received from branches not visited by us; or

• the parent company financial statements are not in

agreement with the accounting records and returns; or

• certain disclosures of directors’ remuneration specified by

law are not made; or

• we have not received all the information and explanations

we require for our audit.

DAVID CLARK (Senior Statutory Auditor)
For and on behalf of BAKER TILLY UK AUDIT LLP,
Statutory Auditor
Chartered Accountants
25 Farringdon Street
London EC4A 4AB

9 April 2013

27

RESTORE PLC | REPORT &  ACCOUNTS 2012

Consolidated statement of comprehensive
income
For the year ended 31 December 2012

Year Ended 31 December 2012

Year Ended 31 December 2011

Note

Before
exceptional
items
£’m

Exceptional
items
(note 5)
£’m

After
exceptional
items
£’m

Before
exceptional
items
£’m 

Exceptional
items
(note 5)
£’m 

After
exceptional
items
£’m

REvENUE

Cost of sales

Gross Profit

4

43.3                    -              43.3                 18.8                    -             18.8

(22.3)                    -            (22.3)                 (9.5)                    -             (9.5)

21.0                    -              21.0                   9.3                    -               9.3

Administrative expenses

(14.3)              (3.0)            (17.3)                 (5.1)              (1.4)             (6.5)

Amortisation of intangible assets 12

(0.9)                    -              (0.9)                 (0.5)                    -             (0.5)

Impairment of intangible assets

12

-              (0.4)              (0.4)                       -                    -                   -

OPERATING PROFIT

Finance costs

PROFIT BEFORE TAx

Income tax (charge)/credit

PROFIT FOR THE YEAR FROM 
CONTINUING OPERATIONS

6

7

8

5.8              (3.4)                2.4                   3.7              (1.4)               2.3

(0.9)                    -              (0.9)                 (0.9)              (0.2)             (1.1)

4.9              (3.4)                1.5                   2.8              (1.6)               1.2

(0.5)                0.6                0.1                 (1.0)                1.1               0.1

4.4              (2.8)                1.6                   1.8              (0.5)               1.3

Profit from discontinued operations 4

0.1                    -                0.1                   0.7                    -               0.7

Profit for the year attributable to 
owners of the parent

Other comprehensive income 
for the year net of tax

Total comprehensive income for 
the year attributable to owners 
of the parent

Earnings per share (pence)

Basic

Diluted

Earnings per share from 
continuing operations

Basic

Diluted

Earnings per share from 
discontinued operations

Basic

9

9

9

4.5              (2.8)                1.7                   2.5              (0.5)               2.0

-                    -                    -                       -                    -                   -

4.5              (2.8)                1.7                   2.5              (0.5)               2.0

7.1p                                   2.7p                 4.1p                                  3.1p

7.0p                                   2.6p                 4.8p                                  3.8p

6.9p                                   2.5p                 3.6p                                  2.6p

6.8p                                   2.4p                 3.6p                                  2.6p

0.2p                                   0.2p                 0.5p                                  0.5p

28

                                                                                                          
                                                                                                          
                                                                                                          
RESTORE PLC | REPORT &  ACCOUNTS 2012

Consolidated statement of changes in 
equity
For the year ended 31 December 2012

Attributable to owners of the parent

Share 
Capital

Share
Premium       

£’m

£’m

Share based
payments
reserve 
£’m

Retained
earnings
/(deficit) 
£’m

Total 
equity

£’m

Balance at 1 January 2011                                                        2.3              52.4                0.3            (38.3)             16.7

Profit for the year                                                                           -                    -                   -                2.0               2.0

Total comprehensive income for the year                                       -                    -                   -                2.0               2.0

Transactions with owners                                                                                                                                                  

Issues of shares during the year                                                0.4                4.2                   -                    -               4.6

Issue costs                                                                                    -              (0.2)                   -                    -             (0.2)

Capital reduction                                                                           -            (52.3)                   -              52.3                   -

Share based payments charge                                                      -                    -                0.2                    -               0.2

                                                                                                 0.4            (48.3)                0.2              52.3               4.6

Balance at 31 December 2011                                                  2.7                4.1                0.5              16.0             23.3        

Balance at 1 January 2012                                                        2.7                4.1                0.5              16.0             23.3

Profit for the year                                                                           -                    -                   -                1.7               1.7

Total comprehensive income for the year                                   2.7                4.1                0.5              17.7             25.0

Transactions with owners                                                                                                                                                  

Issues of shares during the year                                                0.7              11.0                   -                    -             11.7

Issue costs                                                                                    -              (0.5)                   -                    -             (0.5)

Dividends                                                                                      -                    -                   -              (0.9)             (0.9)

Deferred tax on share based payments                                         -                    -                   -                0.6               0.6

Share based payments charge                                                      -                    -                0.4                    -               0.4

                                                                                                 0.7              10.5                0.4              (0.3)             11.3

Balance at 31 December 2012                                                  3.4              14.6                0.9              17.4             36.3

29

RESTORE PLC | REPORT &  ACCOUNTS 2012

Consolidated statement of financial position
For the year ended 31 December 2012

Company registered no. 05169780

Note

31 December 2012
£’m

31 December 2011
£’m

ASSETS
NON-CURRENT ASSETS                                                                                                                                                 
Intangible assets                                                                              12                                     32.7                          22.1
Property, plant and equipment                                                         13                                     17.6                          13.6
Investment in joint venture                                                               14                                           -                            0.3
Investments                                                                                     15                                       0.5                                -
Deferred tax asset                                                                           23                                       2.0                            1.0
                                                                                                                                                52.8                          37.0
CURRENT ASSETS                                                                                                                                                          
Inventories                                                                                       16                                       0.2                            0.2
Trade and other receivables                                                             17                                     17.4                          10.9
Cash and cash equivalents                                                              21                                       2.7                            3.5
                                                                                                                                                20.3                          14.6
TOTAL ASSETS                                                                                                                        73.1                          51.6
LIABILITIES                                                                                                                                                                      
CURRENT LIABILITIES                                                                                                                                                     
Trade and other payables                                                                18                                   (12.1)                          (8.3)
Financial liabilities – borrowings                                                        19                                     (6.4)                          (4.4)
Other financial liabilities                                                                    20                                     (0.3)                          (0.1)
Current tax liabilities                                                                                                                  (0.1)                          (0.5)
Provisions                                                                                        22                                     (0.5)                          (0.2)
                                                                                                                                              (19.4)                        (13.5)
NON CURRENT LIABILITIES                                                                                                                                            
Financial liabilities - borrowings                                                        19                                   (10.1)                        (10.1)
Other long term liabilities                                                                  11                                     (0.8)                                -
Deferred tax liability                                                                          23                                     (3.9)                          (3.6)
Provisions                                                                                        22                                     (2.6)                          (1.1)
                                                                                                                                              (17.4)                        (14.8)
TOTAL LIABILITIES                                                                                                                 (36.8)                        (28.3)
NET ASSETS                                                                                                                            36.3                          23.3
EQUITY                                                                                                                                                                            
Share capital                                                                                   24                                       3.4                            2.7
Share premium account                                                                  25                                     14.6                            4.1
Share based payments reserve                                                        26                                       0.9                            0.5
Retained earnings                                                                            27                                     17.4                          16.0
EQUITY ATTRIBUTABLE                                                                                                                                                  
TO THE OWNERS OF THE PARENT                                                                                        36.3                          23.3

These financial statements were approved by the Board of Directors and authorised for issue on 9 April 2013 and were
signed on its behalf by:

Adam Councell
Group Finance Director

30

Charles Skinner
Chief Executive

Consolidated statement of cashflows
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

Note

Year ended 
31 December 2012
£’m

Year ended 
31 December 2011
£’m

NET CASH (USED IN)/GENERATED FROM OPERATIONS              28                                     (0.1)                            2.0

Net finance costs                                                                                                                      (0.8)                          (0.7)

Income taxes paid                                                                                                                    (0.5)                          (0.5)

NET CASH (USED IN)/GENERATED FROM 
OPERATING ACTIvITIES                                                                                                          (1.4)                            0.8

CASH FLOWS FROM INvESTING ACTIvITIES                                                                                                                 

Purchase of property, plant and equipment                                                                               (1.9)                          (1.4)

Purchase of applications software                                                                                                  -                          (0.1)

Purchase of subsidiary undertakings including 
acquisition costs, net of cash acquired                                            11                                   (12.0)                          (2.7)

Sale of subsidiary net of cash disposed                                                                                      0.6                                -

Investment in joint venture                                                               14                                           -                          (0.3)

CASH FLOWS USED IN INvESTING ACTIvITIES                                                                    (13.3)                          (4.5)

CASH FLOWS FROM FINANCING ACTIvITIES                                                                                                                

Net proceeds from share issues                                                                                               11.2                            4.4

Dividends paid                                                                                                                          (0.9)                                -

Repayment of bank borrowings                                                                                                (0.9)                        (12.0)

Drawdown of indebtedness                                                                                                        1.4                            1.6

New bank loans raised                                                                                                               1.5                          11.0

(Increase)/decrease in bank overdrafts                                                                                      (1.2)                            1.3

Finance lease repayments                                                                                                        (0.6)                                -

Repayment of other loans                                                                                                              -                          (2.3)

NET CASH GENERATED FROM FINANCING 
ACTIvITIES                                                                                                                               10.5                            4.0

NET (DECREASE)/INCREASE IN CASH AND 
CASH EQUIvALENTS                                                                                                               (4.2)                            0.3

CASH AND CASH EQUIvALENTS 
AT START OF YEAR                                                                                                                   2.9                            2.6

CASH AND CASH EQUIvALENTS 
AT END OF YEAR                                                                            21                                     (1.3)                            2.9

CASH AND CASH EQUIvALENTS 
SHOWN ABOvE COMPRISE:                                                                                                                                          

Cash at bank                                                                                                                              2.7                            3.5

Balance on invoice discounting facility                                                                                      (4.0)                          (0.6)

                                                                                                                                                (1.3)                            2.9

31

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements
For the year ended 31 December 2012

1 GENERAL INFORMATION
Restore plc and its subsidiaries specifically focus on Document Management and Office relocation. The Group operates in
the UK. The Company is a public limited company incorporated and domiciled in the United Kingdom. The address of its
registered office is The Databank, Unit 5, Redhill Distribution Centre, Salbrook Road, Redhill, Surrey RH1 5DY.

The Company is listed on the AIM market.

These Group consolidated financial statements were authorised for issue by the board of directors on 9 April 2013.

2 SIGNIFICANT ACCOUNTING POLICIES

BASIS OF PREPARATION

The consolidated financial statements of Restore plc have been prepared in accordance with EU endorsed International
Financial Reporting Standards (IFRS), IFRIC interpretations and the Companies Act 2006 applicable to companies reporting
under IFRS.

The financial statements have been prepared on a historical cost basis although derivatives are reflected at their fair value.
The preparation of financial statements in conformity with IFRS requires the use of certain accounting estimates. It also
requires management to exercise its judgement in the process of applying the Group’s accounting policies. The areas
involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the
consolidated financial statements, are disclosed later in this note.

The consolidated financial statements are presented in pounds sterling and, unless stated otherwise, shown in pounds
million to one decimal place.

GOING CONCERN

The Group’s business activities, together with the factors likely to affect its future development, performance, financial
position, its cash flows, and liquidity position are set out in the Business Review on pages 10 to 16. In addition, the
Directors’ report details the principal risks and uncertainties affecting the business and note 3 to the financial statements
includes the company’s objectives, policies and processes for managing its capital; its financial risk management objectives;
and its exposures to credit risk and liquidity risk.

The Group meets its day-to-day working capital requirements through its financing facilities which are due to expire between
June 2014 and June 2016. Details of the Group’s borrowing facilities are given in note 21 of the financial statements.

The Group’s budgets for 2013 and forecasts for 2014, taking account of reasonably possible changes in trading
performance, show that the Group should be able to operate within the level of its current facility.

The directors have considered the overdue debt as set out on page 40 and have a reasonable expectation that the Group
has adequate resources to continue in operational existence for the foreseeable future. Thus they continue to adopt the
going concern basis of accounting in preparing the annual financial statements.

BASIS OF CONSOLIDATION

The consolidated financial statements incorporate the financial statements of the Company and entities controlled by the
Company (its subsidiaries) made up to 31 December each year. Control is achieved where the Company has the power to
govern the financial and operating policies of an investee entity so as to obtain benefits from its activities.

The results of subsidiaries acquired or disposed of during the year are included in the Consolidated Statement of
Comprehensive Income from the effective date of acquisition or up to the effective date of disposal, as appropriate.

Where necessary, adjustments are made to the financial statements of subsidiaries to bring the accounting policies used into
line with those used by the Group.

32

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

All intra-group transactions, balances, income and expenses are eliminated on consolidation.

The acquisition method of accounting is used to account for the acquisition of subsidiaries by the Group. The cost of an
acquisition is measured as the fair value of the assets given, equity instruments issued, contingent consideration and
liabilities incurred or assumed at the date of exchange. Costs directly attributable to the acquisition are expensed as
incurred. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are initially
measured at fair value at the acquisition date.

Provisional fair values are adjusted against goodwill if additional information is obtained within one year of the acquisition
date, about facts or circumstances existing at the acquisition date. Other changes in provisional fair values are recognised
through profit or loss.

Changes in contingent consideration arising from additional information, obtained within one year of the acquisition date,
about facts or circumstances that existed at the acquisition date are recognised as an adjustment to goodwill.

Other changes in contingent consideration are recognised through profit or loss, unless the contingent consideration is
classified as equity. In such circumstances, changes are recognised within equity.

SEGMENTAL REPORTING

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision
maker.

In the opinion of the Directors, the chief operating decision maker is the Board of Restore plc and there are two segments,
Document Management and Office Relocation, whose reports are reviewed by the Board in order to allocate resources and
assess performance. Segment revenue comprises sales to external customers all of whom are located in the UK. Services
are provided from the UK.

REvENUE RECOGNITION

Revenue is measured as the fair value of the consideration received or receivable and represents amounts receivable for
goods and services provided in the normal course of business, net of discounts, vAT, returns, rebates and after eliminating
intra-group sales.

The Group recognises revenue when the amount of revenue can be reliably measured, it is probable that future economic
benefits will flow to the entity and when specific criteria have been met for each of the Group’s activities as described below.

Sale of services – Document Management

Revenue from Records Management represents amounts billed or due for the storage and retrieval of customers’ files and
boxes. Revenue is recognised on retrieval of documents or time-apportioned for the period for which the documents are
stored.

The Group sells scanning and IT services which are provided on a time basis or as a fixed price contract with contract terms
ranging up to three years, in which case revenue is recognised based upon the value of work completed, or revenue may be
received on a contractual basis, either as a fixed proportion of managed costs or other fee mechanism, in which case
revenue is recognised once those contractual conditions have been satisfied, either based on managed costs incurred, on a
time basis, or other appropriate contractual measurement.

The Group provides all round secure document destruction and recycling process, including the rental and servicing of office
recycling units as well as larger secure waste containers providing a confidential waste destruction process.  Revenue is
recognised on a time apportioned basis in respect of rental and when destruction is complete.

33

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

Sale of services – Relocation

Revenue represents amounts in respect of relocation and furniture storage. Revenue is recognised when a removal has been
completed, and storage revenue is recognised on a per day basis for the furniture stored on behalf of its customers.

Interest income

Interest income is accrued on a time basis by reference to the principal outstanding and at the effective interest rate
applicable, which is the rate that exactly discounts estimated future cash receipts through the expected life of the financial
asset to that asset’s net carrying amount.

Dividend income

Dividend income is recognised when the right to receive payment is established.

DISCONTINUED OPERATIONS

Discontinued operations represent cash generating units or groups of cash generating units that have either been disposed
of or classified as held for sale, and represent a separate major line of business or are part of a single co-ordinated plan to
dispose of a separate major line of business. Cash generating units forming part of a single co-ordinated plan to dispose of a
separate major line of business are classified within continuing operations until they meet the criteria to be held for sale.

The post tax profit or loss of the discontinued operation is classified as a single line on the face of the Consolidated
Statement of Comprehensive Income, together with any post tax gain or loss recognised on the re-measurement of non–
current assets or disposal groups on classification as held for sale to the lower of carrying amount and fair value less costs to
sell or on the disposal of the assets or disposal group constituting the discontinued operation.

On changes to the composition of groups of units comprising discontinued operations, the presentation of discontinued
operations within prior periods is restated to reflect consistent classification of discontinued operations across all periods
presented.

ExCEPTIONAL ITEMS

Exceptional items are those significant items which are separately disclosed by virtue of their size or incidence to enable a full
understanding of the group’s financial performance. Transactions which may give rise to exceptional items are principally
gains or losses on disposal of investments and subsidiaries, redundancy, integration and other restructuring costs, provisions
made in respect of onerous leases and acquisition costs relating to business combinations.

GOODWILL

Goodwill arising on consolidation represents the excess of the cost of acquisition over the Group’s interest in the fair value of
identifiable assets and liabilities of a subsidiary, at the date of acquisition. Goodwill is initially recognised as an asset at cost
and is subsequently measured at cost less any accumulated impairment losses. Goodwill which is recognised as an asset is
reviewed for impairment at least annually. Any impairment is recognised immediately in profit or loss and is not subsequently
reversed.

For the purposes of impairment testing, goodwill is allocated to each of the Group’s cash-generating units expected to
benefit from the synergies of the combination. Cash-generating units to which goodwill has been allocated are tested for
impairment annually, or more frequently when there is an indication that the unit may be impaired. If the recoverable amount 

34

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

of the cash generating unit is less than the carrying amount of the unit, the impairment loss is allocated first to reduce the
carrying amount of any goodwill allocated to the unit and then to the other assets of the unit pro–rata on the basis of the
carrying amount of each asset in the unit.

On disposal of a subsidiary, the attributable amount of goodwill is included in the determination of the profit or loss on
disposal.

INTANGIBLE ASSETS

Intangible assets are recognised when they are controlled through contractual or other legal rights, or are separable from the
rest of the business, and their fair value can be reliably measured.

Intangible assets that are regarded as having indefinite useful lives are not amortised. Intangible assets that are regarded as
having limited useful lives are amortised on a straight-line basis over those lives. Assets with indefinite lives are reviewed for
impairment annually and other assets are reviewed for impairment whenever events or circumstances indicate that the
carrying amount may not be recoverable. The recoverable amount is the higher of value in use or fair value less cost to sell.
Amortisation and any impairment write downs are recognised immediately in profit or loss.

Customer relationships

Acquired customer relationships are identified as a separate intangible asset as they are separable and can be reliably
measured by valuation of future cash flows. This valuation also assesses the life of the particular relationship. The life of the
relationship is assessed annually. Customer relationship assets are being written off on a straight line basis over a remaining
life of 5 to 10.5 years, except where the relationships have been assessed as having an indefinite life. These relationships are
considered indefinite due to the business having a strong relationship and low attrition rates with its customers. The
customer lists are considered annually to ensure that this classification is still appropriate.

Trade names

Acquired trade names are identified as a separate intangible asset. The life of the trade name is assessed annually. Trade
names are being written off on a straight line basis over 10 years, except where the trade names are assessed as having an
indefinite life due to the history of trading and the Group being a market leader in the services provided.

Application software and IT

Acquired computer software licences are capitalised on the basis of the costs incurred to acquire and bring to use the
specific software. These costs are amortised on a straight line basis over their estimated useful lives (three to five years). 

Costs associated with developing or maintaining computer software programmes are recognised as an expense as incurred.
Costs that are directly associated with the development of identifiable and unique software products controlled by the
Group, and that will probably generate economic benefits exceeding costs beyond one year, are recognised as intangible
assets.

Computer software development costs recognised as assets are amortised on a straight line basis over their estimated
useful lives (expected to be up to five years). Residual values and useful lives are reviewed each year.

35

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

PROPERTY, PLANT AND EQUIPMENT

Property, plant and equipment is stated at historical cost, less accumulated depreciation and accumulated impairment
losses. Depreciation is provided on a straight line basis on all property, plant and equipment, except freehold land.

% per annum

Freehold and long leasehold buildings

2–5%

Long leasehold land

over the remaining life of the lease

Leasehold improvements

over the life of the lease

Plant and machinery

Racking

Office equipment, fixtures and fittings

Motor vehicles

LEASED ASSETS

5–50%

5%

10–40%

20–25%

Leases in which a significant portion of the risks and rewards of ownership are retained by the lessor are classified as
operating leases. Payments made under operating leases (net of any incentives received from the lessor) are charged to
profit or loss on a straight-line basis over the period of the lease.

Where property lease contracts contain guaranteed minimum incremental rental payments, the total committed cost is
determined and is amortised on a straight-line basis over the life of the lease.

Leases of property, plant and equipment which transfer substantially all the risks and rewards of ownership to the Group are
classified as finance leases. Finance leases are classified as a financial liability and measured at amortised cost. Finance
leases are capitalised at the inception of the lease at the lower of the fair value of the leased property, plant and equipment
and the present value of the minimum lease payments and depreciated over the period of the lease. The resulting lease
obligations are included in liabilities. Lease payments are apportioned between finance charges and reduction of the lease
obligation so as to achieve a constant rate of interest on the remaining balance of the liability.

INvESTMENTS

Loan notes are loans and receivables and measured at amortised cost. Impairment losses are recognised in profit or loss
when there is evidence of impairment. Available for sale investments are non–derivative assets and are initially recognised at
fair value net of any transaction costs and are subsequently carried at fair value. Fair value gains and losses are recognised in
other comprehensive income and are recycled to profit or loss on disposal of the investment. If a fair value for an investment
cannot be reliably measured, due to the variability in the range of reasonable fair value estimates being significant, or the
probabilities of the various estimates within the range not being able to be reasonably assessed, that investment will be
carried at cost. An impairment test is performed annually on the carrying value of the investment. An impairment loss is
recognised for the amount by which the asset’s carrying value exceeds its recoverable amount, when there is objective
evidence for impairment including significant or prolonged decline in fair value below cost.

Investments which are held for the long term and which management due not exercise significant control are carried at cost.
An impairment review is carried out annually.

36

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

INvESTMENTS ACCOUNTED FOR USING THE EQUITY METHOD

Investments which are held for the long term, and in which the Group has a participating interest and exercises joint control
with one or more other parties under a contractual arrangement, are treated as joint ventures and accounted for by the
equity method. The Group’s share of the results of investments is included in the Consolidated Income Statement and the
Group’s share of net assets is included in investments in the Statement of Financial Position.

INvENTORIES

Inventories are stated at the lower of cost and net realisable value. Cost is determined on a first in first out basis. Net
realisable value is the price at which inventories can be sold in the normal course of business. Provision is made where
necessary for obsolete, slow moving and defective inventories.

TRADE AND OTHER RECEIvABLES

Trade receivables, classified as loans and receivables in accordance with IAS 39 ‘Financial Instruments: Recognition and
Measurement’, are recorded initially at fair value and subsequently measured at amortised cost. A provision for impairment of
trade receivables is established when there is evidence that the Group will not be able to collect all amounts due according
to the original terms. The amount of the provision is the difference between the assets’ carrying amount and the present
value of future cash flows discounted at the effective interest rate. The movement in the provision is recognised in profit or
loss. Any other receivables are recognised at their initial fair value less an allowance for any doubtful amounts. An allowance
is made when collection of the full amount is no longer considered probable.

CASH AND CASH EQUIvALENTS

Cash and cash equivalents as defined for the Consolidated Statement of Cash flows comprise cash in hand, cash held at
bank with immediate access, other short-term investments and bank deposits with maturities of three months or less from
the date of inception, less amounts owed under invoice discounting facilities.

ASSETS HELD FOR SALE

Assets and disposal groups are classified as held for sale if their carrying amount will be recovered principally through a sale
transaction rather than continuing use. This condition is regarded as met only when a sale is highly probable and the asset
(or disposal group) is available for immediate sale in its present condition. Management must be committed to the sale which
should be expected to qualify for recognition as a completed sale within one year from the date of classification. If this
condition is no longer met and the assets and disposal groups are held for continuing use they are transferred out of assets
held for sale in the current year. Disposal groups are groups of assets, and liabilities directly associated with those assets,
that are to be disposed of together as a group in a single transaction.

Non–current assets and disposal groups classified as held for sale are initially measured at the lower of carrying value and
fair value less costs to sell. At subsequent reporting dates non-current assets (and disposal groups) are measured to the
latest estimate of fair value less costs to sell. As a result of this measurement any impairment is recognised by charging to
profit or loss.

TRADE PAYABLES

Trade payables, classified as other liabilities in accordance with IAS 39, are recognised initially at fair value and subsequently
measured at amortised cost using the effective interest method. Other payables are stated at amortised cost.

37

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

BORROWINGS

Borrowings are classified as other liabilities in accordance with IAS 39 and are recorded at the fair value of the consideration
received, net of direct transaction costs. Finance charges are accounted for in profit or loss over the term of the instrument
using the effective interest rate method.

TAxATION

The tax expense represents the sum of the tax currently payable and deferred tax.

Current tax

The tax currently payable is based on taxable profit for the year. Taxable profit differs from accounting profit as reported in the
Consolidated Statement of Comprehensive Income because it excludes items of income or expense that are taxable or
deductible in other years and it further excludes items that are never taxable or deductible. The Group’s liability for current
tax is calculated using tax rates that have been enacted or substantively enacted at the reporting date.

Deferred tax

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amount of assets and
liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit and
accounted for using the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable
temporary differences and deferred tax assets are recognised to the extent it is probable that taxable profits will be available
against which deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the
temporary difference arises from the initial recognition of goodwill or from the initial recognition (other than in a business
combination) of other assets and liabilities in a transaction that affects neither the tax profits nor the accounting profit.

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset is
realised based upon tax rates that have been enacted or substantively enacted at the reporting date. Deferred tax is charged
or credited in profit or loss, except when it relates to items charged or credited directly to other comprehensive income and
equity, in which case the deferred tax is also dealt with in other comprehensive income and equity.

PROvISIONS

Provisions are recognised when the Group has a present legal or constructive obligation as a result of past events, it is
probable that an outflow of resources will be required to settle the obligation and a reliable estimate of the amount can be
made. If the effect is material, provisions are determined by discounting the expected future cash flows at an appropriate
pre-tax discount rate.

PENSIONS

The Group operates a number of defined contribution pension schemes. Contributions are charged to profit or loss as
incurred.

EQUITY INSTRUMENTS

Equity instruments issued by the Company are recorded at fair value net of transaction costs.

38

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

SHARE OPTION SCHEMES

The Group has applied the requirements of IFRS 2 Share-based Payment. In accordance with the transitional provisions,
IFRS 2 has been applied to all grants of equity instruments on or after 7 November 2002 that were unvested as of 
1 January 2006.

The Group issues equity-settled share-based payments to certain employees. Equity-settled share-based payments are
measured at fair value at the date of grant. The fair value determined at the grant date of equity-settled share-based
payments is expensed on a straight-line basis over the vesting period, based on the Group’s estimate of shares that will
eventually vest. Fair value is measured by use of a stochastic pricing model. Where employees’ contracts are terminated the
options are treated as having been forfeited and accordingly previous charges are credited back to profit or loss if the option
has not yet vested or retained earnings if the option has vested.

FINANCIAL INSTRUMENTS

Financial assets and financial liabilities are recognised on the Group’s Statement of Financial Position when the Group has
become party to the contractual provisions of the instrument. The Group uses derivative financial instruments such as
interest rate caps to hedge its risks associated with interest rates. Such derivative financial instruments are initially
recognised at fair value on the date on which a derivative contract is entered into and are subsequently re-measured at fair
value. Derivatives are carried as assets when the fair value is positive and as liabilities when the fair value is negative.

Any gains or losses arising from changes in fair value on derivatives during the year that do not qualify for hedge accounting
are taken directly to profit or loss.

CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS

The preparation of the Group’s financial statements requires management to make judgements, estimates and assumptions
that affect the reported amounts of revenues, expenses, assets and liabilities, and the disclosure of contingent liabilities, at
the reporting date. However, uncertainty about these assumptions and estimates could result in outcomes that could require
a material adjustment to the carrying amount of the asset or liability affected in the future.

Judgements

In the process of applying the Group’s accounting policies, management has made the following judgements, apart from
those involving estimates, which have the most significant effect on the amounts recognised in the financial statements.

Income taxes

The Group is subject to income taxes in the UK. Judgement is required in determining the provision for income taxes. The
Group recognises liabilities for anticipated tax issues based on estimates of whether additional taxes will be due. Where the
final tax outcome of these matters is different from the amounts that were initially recorded, such differences will impact the
income tax and deferred tax provisions in the period in which such determination is made.

Deferred tax is measured on a non-discounted basis at tax rates that are expected to apply in the periods in which the
temporary differences reverse based on tax rates in place at the Balance Sheet date. Deferred tax assets are recognised
where their recovery is considered more likely than not in the expectation that there will be suitable taxable profits from which
the future reversal of underlying temporary differences can be deducted. This assessment is inherently judgemental. Details
of the amounts of deferred tax assets recognised and not recognised are given in note 23.

39

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

Estimates and assumptions

The key assumptions concerning the future and other key sources of estimation uncertainty at the reporting date that have a
significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year
are discussed below.

Impairment of non-financial assets

The Group assesses whether there are any indicators of impairment for all non–financial assets at each reporting date.
Goodwill and other indefinite life intangibles are tested for impairment annually and at other times when such indicators exist.
Other non-financial assets are tested for impairment when there are indicators that the carrying amounts may not be recoverable.

When value in use calculations are undertaken, management must estimate the expected future cash flows from the asset or
cash generating unit and choose a suitable discount rate in order to calculate the present value of those cash flows. Further
details are given in note 12.

Investments

The Group holds a 50% investment in Relocon Limited. This shareholding is being held as an investment at historic cost
(note 15). 

Valuation of separable intangibles on acquisition

When valuing the intangibles acquired in a business combination, management estimate the expected future cash flows from
the asset and choose a suitable discount rate in order to calculate the present value of those cash flows. Separable
intangibles valued on acquisitions made in the year were £4.1m (2011: £1.1m) as detailed further in notes 11 and 12.

Credit risk

Within accounts receivable is a balance of £916k which includes a sum of £640k which having fallen past due the company
has agreed to defer payment until quarter two 2013. The debt relates to commercial relocation services provided by
Sargents Trading limited to one of its major customers and since the acquisition of Sargents in 2011 the level of this debt has
been managed closely but has continued to run at high levels. Following identification of the potential recoverability issues on
this debt, the directors have maintained close contact with the management of the company concerned and have closely
reviewed the trading and cash flow forecasts, putting in place a payments plan for the recovery of the debt. At the time of
issuing this report the payments are up to date as per the scheduled plan, and the exposure to the year end debt has been
reduced to £746k. 

The directors are mindful that the company has other liabilities which it needs to service and there are challenging demands
put on the cash flows of the business. This may therefore call into question the ability of Sargents to recover the accounts
receivable balance through trading cash flows. In response to this risk, the Directors secured a second charge over the
assets of the company concerned ranking behind the existing bank debt and have considered the ability to recover the
debts due by applying this charge. Having reviewed the latest available financial information of the company concerned, the
directors are confident that there is sufficient value within the company such that, after taking into account the repayment of
the bank debt under the first charge, Sargents will be able to recover the debt owed to them in full and on that basis do not
believe that there is a material uncertainty over the recoverability of the debt and have concluded that no provision is needed
against this balance.

Share-based payments

The Group measures the cost of equity–settled transactions with employees by reference to the fair value of the equity
instruments at the date at which they are granted. Estimating fair value requires determining the most appropriate valuation

40

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

model for a grant of equity instruments, which is dependent on the terms and conditions of the grant. This also requires
determining the most appropriate inputs to the valuation model including the expected life of the option, volatility and
dividend yield and making assumptions about them. The assumptions and models used are disclosed in note 30.

Revenue

Revenue recognised on partially completed projects is calculated by estimating the percentage of completion.

Provisions

Other provisions for onerous leases/dilapidations are made when the Group has a present legal or constructive obligation
and based on the directors’ best estimate of the amount and timing of future cash flows. Details of the provisions made are
given in note 22.

ADOPTION OF NEW AND REvISED INTERNATIONAL FINANCIAL REPORTING STANDARDS (‘IFRS’)

(a) New and amended standards adopted by the Group during the year beginning 1 January 2012.

The group has adopted the following new and amended IFRSs from their effective date:

IAS 12 – Deferred tax: recovery of underlying assets.  Applicable for periods commencing on or after 1 January 2012. IAS 12
requires the measurement of deferred tax liabilities and deferred tax assets to reflect the tax consequences that would follow
from the manner in which the entity expects to recover or settle the carrying amount of its assets and liabilities.

IAS 1 – Clarification of the Statement of Changes in Equity (‘SOCE’). The amendments are applicable for periods beginning
on or after 1 January 2011 and clarify that an entity will present an analysis of other comprehensive income for each
component of equity, either in the statement of changes in equity or in the notes to the financial statements.

(b) Standards, amendments and interpretations to existing standards that are not yet effective and have not been early
adopted by the group.

Amendments to IFRS 10 - Consolidated Financial Statements, Joint Arrangements and Disclosure of Interests in Other
Entities: Transition Guidance.  The standard is applicable for periods beginning on or after 1 January 2013.  The
amendments to IFRS 10 clarify the first time application of the standard, when the standard need not apply, retrospective
adjustment to comparative periods and the use of transitional relief.

IAS 1 - Presentation of Financial Statements.  Specifies requirements for comparative information when an entity provides
more than the minimum required, plus additional disclosures required on a change of accounting policy or retrospective
restatement or reclassification. Applicable for periods beginning on or after 1 January 2013.

IAS 32 - Financial Instruments: Presentation.  Applicable for periods beginning on or after 1 January 2013, income tax
relating to distributions to holders of an equity instrument and income tax relating to transaction costs of an equity
transaction should be accounted for in accordance with IAS 12 Income Taxes.

IAS 34 Interim Financial Reporting.  Total assets and liabilities for a reportable segment need to be disclosed only when the
amounts are regularly provided to the chief operating decision maker and there has been a material change in the total
assets and liabilities for that segment from the amount disclosed in the last annual financial statements.  Applicable for
periods beginning on or after 1 January 2013.

Amendments to IAS 32- Offsetting Financial Assets and Financial Liabilities.  The amendments provide additional guidance in
respect of offsetting financial instruments and therefore changes have also been made to IFRS 7 as noted below.  Applicable
for periods beginning on or after 1 January 2014.

41

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

2 SIGNIFICANT ACCOUNTING POLICIES (continued)

IFRS 7 - Financial Instruments: Disclosures – Offsetting financial assets and financial liabilities. Applicable for periods
beginning on or after 1 January 2013.  In order to enable users of the financial statements, this amendment requires
disclosure of gross financial assets and liabilities for which there are legally enforceable rights of set-off as well as details of
the amounts set-off and information about financial assets and financial liabilities subject to enforceable master netting
agreements, including details of collateral.

IFRS 10 – Consolidated Financial Statements.  The standard re-defines control (which is the basis of determining which
entities are consolidated).  The standard also provides additional guidance on how to apply the control principle. Applicable
for periods beginning on or after 1 January 2013*.

IFRS 11 – Joint Arrangements. This new standard replaces IAS 31 “Interests in Joint ventures” and SIC 13 “Jointly
Controlled Entities – Non-monetary contributions by venturers” and establishes consistent principles for financial reporting for
all types of jointly controlled arrangements. Applicable for periods beginning on or after 1 January 2013*.

IFRS 12 – Disclosure of Interests in Other Entities. This new standard applies to entities that have interests in subsidiaries,
joint arrangements, associates and other unconsolidated structured entities and aims to make those disclosures consistent.
Applicable for periods beginning on or after 1 January 2013*.

IFRS 13 – Fair value Measurement. This standard defines fair value, and sets out in a single IFRS a framework for measuring
fair value and requires disclosures about fair value measurements. IFRS 13 applies when other IFRSs require or permit fair
value measurements. It does not introduce any new requirements to measure an asset or a liability at fair value, change what
is measured at fair value in IFRSs or address how to present changes in fair value. Applicable for periods commencing on or
after 1 January 2013.

IAS 27 – Separate Financial Statements.  The revised standard contains accounting and disclosure requirements for
investments in subsidiaries, joint ventures and associates when an entity presents separate financial statements. Applicable
for periods beginning on or after 1 January 2013*.

IAS 28 – Interests in Associates and Joint ventures. The amendments to this standard provide that the equity method of
accounting should be used to account for investments in associates and joint ventures in consolidated financial statements
and thus, eliminates the choice to proportionately consolidate joint ventures that was previously available under IAS 31
(revised 2008). In addition, the equity method must also be used in the individual financial statements of an investor that
does not have any subsidiaries. Applicable for periods beginning on or after 1 January 2013*.

IFRS 9 - Financial Instruments.  IAS 39 will be replaced by this standard over 3 phases. IFRS 9 specifies how an entity
should classify and measure financial assets, including some hybrid contracts plus requirements on accounting for financial
liabilities. Applicable for periods commencing on or after 1 January 2015.

* Whilst the IASB effective dates for IFRS 10, 11 and 12  and amended IAS 27 and 28 is periods beginning on or after 1
January 2013, EU companies are permitted an extra year before they are required to apply them.   

The directors anticipate that the adoption of these Standards and Interpretations as appropriate in future periods will have no
material impact on the financial statements of the Group.

3 FINANCIAL RISK MANAGEMENT

The Group’s activities expose it to a variety of financial risks: market risk (including fair value interest rate risk and cash flow
interest rate risk), credit risk and liquidity risk. The Group’s overall risk management programme focuses on the
unpredictability of financial markets and seeks to minimise potential adverse effects on the Group’s financial performance.
The Group uses derivative financial instruments to hedge certain risk exposures.

Risk management is carried out centrally under policies approved by the Board of directors. The Group evaluates and
hedges financial risks. The Board provides written principles for overall risk management.

42

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

3 FINANCIAL RISK MANAGEMENT (continued)

(a) Market risk

(i) Foreign exchange risk:

The Group operates in the UK and is not exposed to foreign exchange risk.

(ii) Cash flow and fair value interest rate risk:

The Group’s interest rate risk arises from long-term borrowings. Borrowings issued at variable rates expose the Group
to cash flow interest rate risk. During 2012 and 2011, the Group’s borrowings at variable rates were denominated in
the UK pound. The Group analyses its interest rate exposure using financial modelling. Based on the various
scenarios, the Group manages its cash flow interest rate risk by using interest rate collars. Such interest rate collars
have the economic effect of converting borrowings from floating rates to fixed rates at a certain level. The interest rate
collar is an agreement with other parties at quarterly intervals, to exchange the difference between fixed and floating
rate calculated by reference to the notional principal amount as shown in note 21.

(b) Credit risk

Credit risk is managed on a Group basis, except for credit risk relating to accounts receivable balances. Each local entity is
responsible for managing and analysing the credit risk for each of their new clients before standard payment and delivery
terms and conditions are offered. Credit risk arises from cash and cash equivalents, derivative financial instruments and
deposits with banks and financial institutions, as well as credit exposures to retail customers, including outstanding
receivables and committed transactions.

The maximum exposure is the carrying amount as disclosed in note 17. With respect to credit risk arising from the other
financial assets of the Group, which comprise cash and cash equivalents, the Group’s exposure to credit risk arises from
default of the counterparty, with a maximum exposure equal to the carrying amount of these instruments as also shown in
note 17.

(c) Liquidity risk

The Group monitors its risk to a shortage of funds using a forecasting model. This model considers the maturity of both its
financial assets and financial liabilities (e.g. accounts receivables, other financial assets) and projected cash flows from
operations. The Group’s objective is to maintain a balance between continuity of funding and flexibility through the use of
bank overdrafts, bank loans and finance in order to ensure that there is sufficient cash or working capital facilities to meet the
requirements of the Group for its current business plan. A detailed analysis of the Group’s debt facilities is given in note 21.

Capital risk management

The Group’s main objective when managing capital is to protect returns to shareholders by ensuring the Group will trade
profitably in the foreseeable future. The Group also aims to maximise its capital structure of debt and equity so as to
minimise its cost of capital.

The Group manages its capital with regard to the risks inherent in the business and the sector within which it operates by
monitoring its gearing ratio on a regular basis. The Group considers its capital to include share capital, share premium,
retained earnings and net debt as noted below.  Net debt includes short and long term borrowings (including overdrafts and
lease obligations) net of cash and cash equivalents.

No changes were made in the objectives, policies or processes during the years ending 31 December 2012 and 31
December 2011.

The Group’s strategy is to strengthen its capital base in order to sustain the future development of the business.

43

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

3 FINANCIAL RISK MANAGEMENT (continued)

Debt to Capital Ratio

2012
£’m

Total debt                                                                                                                                    16.5
Less cash and cash equivalents (note 21)                                                                                    1.3
Net debt                                                                                                                                      17.8
Total equity                                                                                                                                  36.3
Debt to capital ratio                                                                                                                      0.5

2011
£’m

14.5
(2.9)
11.6
23.3
0.5

The gearing, during 2012 stayed unchanged as a result of the equity raised (note 24) and additional debt to acquire Harrow
Green.  The Group does not have any externally imposed capital requirements.

Fair value estimation

The fair value of financial instruments is market value.

4 SEGMENTAL ANALYSIS

The Group is organised into two main operating segments, Document Management and Office Relocation and operates
services per segment as described in the business review. All trading of the Group is undertaken within the United Kingdom
and the Company has no foreign operations. Segment assets include intangibles, property, plant and equipment, inventories,
receivables and operating cash. Central assets include deferred tax and head office assets. Segment liabilities comprise
operating liabilities. Central liabilities include income tax and deferred tax, corporate borrowings and head office liabilities.
Capital expenditure comprises additions to computer software, property, plant and equipment and includes additions
resulting from acquisitions through business combinations. Segment assets and liabilities are allocated between segments
on an actual basis.

44

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

4 SEGMENTAL ANALYSIS (continued)

REvENUE

The revenue from external customers was derived from the Group’s principal activities in the UK (the Company is domiciled
in England) as follows:

Continuing Operations

Sales of services
Segment adjusted operating profit/(loss)
Exceptional items
Share based payments charge
Amortisation and impairment of intangible assets
Operating profit
Finance costs
Profit before tax
Tax charge
Profit after tax
Segment  assets
Segment liabilities
Capital expenditure
Depreciation and amortisation

Sales of services
Segment adjusted operating profit/(loss)
Exceptional items
Share based payments charge
Amortisation of intangible assets
Operating profit
Net Finance costs
Profit before tax
Tax credit
Profit after tax
Segment assets
Segment liabilities
Capital expenditure
Depreciation and amortisation

2012
£’m

Document
Management

Office
Relocation

Head 
Office

21.0
7.5

22.3
1.2

-
(1.6)

50.1
9.4
1.7
1.2

5.2
15.2
-
-

17.8
12.2
0.2
0.5

2011
£’m

Document
Management

Building 
Repair 

Office
Relocation

Head 
Office

15.6
5.4

-
-

3.2
0.3

-
(1.3)

41.8
7.0
1.3
1.0

6.9
3.8
0.1
0.2

2.3
2.4
-
-

0.6
15.1
-
-

Total

43.3
7.1
(3.0)
(0.4)
(1.3)
2.4
(0.9)
1.5
0.1
1.6
73.1
36.8
1.9
1.7

Total

18.8
4.4
(1.4)
(0.2)
(0.5)
2.3
(1.1)
1.2
0.1
1.3
51.6
28.3
1.4
1.2

45

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

4 SEGMENTAL ANALYSIS (continued)

MAJOR CUSTOMERS

For the years ended 31 December 2012 and 2011 no customers accounted for more than 3% of the Group’s total revenue.

Discontinued Operations

Year ended 
31 December 2012
£’m

Year ended 
31 December 2011
£’m

RESULTS                                                                                                                                       
Revenue                                                                                                                                    8.7
Operating profit                                                                                                                         0.2
Profit before tax                                                                                                                        0.2
Income tax expense                                                                                                                (0.1)
Profit for the year from discontinued operations                                                                      0.1
Profit on disposal                                                                                                                         -
Total profit from discontinued operations                                                                                 0.1

16.0
0.8
0.8
(0.1)
0.7
-
0.7

On 3 August 2012 the Group sold Peter Cox Limited (“Peter Cox”), its building repair business, to Castlefield House Limited
for a total consideration of £3.6m.  Castlefield House Limited is a company controlled by Harvey Samson, previously Group
Finance Director of Restore. Under the terms of the disposal the Group received £2.2m on 3 August 2012 and a further
£0.5m on 24 December 2012. Further payments of £0.3m each will be made in September 2013, 2014 and 2015. There are
no performance criteria related to the deferred payments. Cash flows arising from discontinued operations are given in note 28.

5 EXCEPTIONAL ITEMS – CONTINUING OPERATIONS

Year ended 
31 December 2012
£’m

Year ended 
31 December 2011
£’m

Relocation costs of integration                                                                                                 0.5
Incremental costs of integration                                                                                               0.5
Redundancy costs                                                                                                                    0.8
Acquisition costs                                                                                                                      0.6
Restructuring                                                                                                                            0.6
Total exceptional items                                                                                                             3.0

0.5
0.3
0.3
0.3
-
1.4

Staff/redundancy costs of 0.8m include the cost of restructuring the Office Relocation division and the integration of Harrow
Green’s records management business into the Document Management division. 

The costs associated with integrating the records management business of newly acquired entities with the existing business
include costs of uplifting boxes to the existing facilities and comprise site, transport and labour costs.

The incremental costs include duplicated costs of our existing Records Management cost base as a result of the integration
described above, and have also been shown as exceptional costs as they are not expected to recur.

46

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

5 EXCEPTIONAL ITEMS – CONTINUING OPERATIONS (continued)

Restructuring costs largely reflect the cost of the hive up of companies into Restore plc. 

Acquisition costs relate mainly to fees incurred during the acquisition of Harrow Green (note 11).

Total exceptional costs associated with Harrow Green were £2.0m.

6 OPERATING PROFIT

Year ended 
31 December 2012
£’m

Year ended 
31 December 2011
£’m

The following items have been included in arriving at operating profit:                                       
Amortisation of intangible assets                                                                                             0.9
Depreciation of property, plant and equipment                                                                       0.8
Impairment of intangible assets                                                                                               0.4
Share based payments charge                                                                                                0.4
Operating leases – plant and machinery                                                                                  1.3
Operating leases – land and buildings                                                                                     0.9
Auditors’ remuneration:                                                                                                                 
Parent and consolidated financial statements                                                                         0.1
Audit of company’s subsidiaries pursuant to legislation                                                          0.1
Tax services – compliance                                                                                                       0.1

Expenses by function:                                                                                                                   
Staff costs (note 31)                                                                                                               12.7
Depreciation, amortisation and impairment                                                                             2.1
Premises costs                                                                                                                         5.9
Materials                                                                                                                                   1.2
Subcontractors                                                                                                                        2.3
Selling and distribution expenses                                                                                            0.3
Agency costs                                                                                                                           9.2
Transport costs                                                                                                                        2.5
Computer costs                                                                                                                       0.3
Audit and tax services                                                                                                              0.3
Legal and professional                                                                                                             0.2
Telecommunication costs                                                                                                        0.2
Exceptional items                                                                                                                     3.0
Other expenses                                                                                                                        0.7
Total cost of sales and administrative expenses                                                                   40.9

0.5
0.7
-
0.2
0.1
0.5

-
0.1
0.1

7.4
1.1
3.9
0.2
0.5
0.2
0.8
0.2
0.2
0.2
0.2
0.1
1.4
0.1
16.5

47

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

7 FINANCE COSTS

Year ended 
31 December 2012
£’m

Year ended 
31 December 2011
£’m

Interest on bank loans and overdrafts                                                                                      0.9
Interest on loan from ultimate parent company                                                                           -
Interest rate cap                                                                                                                           -
                                                                                                                                                 0.9
Exceptional finance costs                                                                                                            -
Total                                                                                                                                          0.9

0.6
0.1
0.2
0.9
0.2
1.1

The exceptional costs shown above in 2011 relate to costs associated with the change in borrowing facilities.

8 TAXATION

Year ended 
31 December 2012
£’m

Year ended 
31 December 2011
£’m

Current tax:                                                                                                                                    
UK corporation tax on profit for the year                                                                                     -
Adjustments in respect of previous periods                                                                                 -
Total current tax                                                                                                                            -
Deferred tax: (note 23)                                                                                                                   
Current year                                                                                                                            (0.3)
Acquisitions and disposals                                                                                                       0.2
Adjustments in respect of previous periods                                                                                 -
Total deferred tax                                                                                                                    (0.1)
Total tax credit                                                                                                                        (0.1)

0.5
0.1
0.6

(0.9)
-
0.2
(0.7)
(0.1)

The credit for the year can be reconciled to the profit per the Consolidated Statement of Comprehensive income as follows:

Year ended 
31 December 2012
£’m

Year ended 
31 December 2011
£’m

Profit before tax – continuing operations                                                                                 1.5
Profit before tax multiplied by the rate of corporation tax of 24.5% (2011: 26.5%)                 0.4

Effects of:                                                                                                                                       
Expenses not deductible for tax purposes                                                                               0.2
Losses previously not recognised for deferred tax                                                                 (0.5)
Effect of change in rate used for deferred tax                                                                        (0.2)
Adjustments in respect of current income tax of previous years                                                 -
Adjustments in respect of deferred income of previous years                                                     -
Tax credit                                                                                                                                (0.1)

1.2
0.3

0.3
(0.8)
(0.2)
0.1
0.2
(0.1)

48

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

9 EARNINGS PER ORDINARY SHARE

Basic earnings per share have been calculated on the profit for the year after taxation and the weighted average number of
ordinary shares in issue during the year.

Year ended 
31 December 2012
£’m

Year ended 
31 December 2011
£’m

Weighted average number of shares in issue                                                              63,554,430
Profit for the year                                                                                                                 £1.7m
Total basic earnings per ordinary share (pence)                                                                     2.7p
Profit for the year – continuing operations                                                                          £1.6m
Basic earnings per ordinary share – continuing operations (pence)                                      2.5p
Profit after taxation on ordinary activities – discontinued operations (£’m)                             0.1
Basic earnings per ordinary share – discontinued operations (pence)                                  0.2p
Weighted average number of shares in issue                                                              63,554,430
Share options                                                                                                                 2,180,504

Weighted average fully diluted number of shares in issue                                          65,734,934
Total fully diluted earnings per share (pence)                                                                         2.6p
Fully diluted earnings per share – continuing operations (pence)                                          2.4p

£’m

Profit before tax – continuing operations                                                                                 1.5
Adjustments:                                                                                                                                  
Amortisation of intangible assets                                                                                             0.9
Impairment of intangible assets                                                                                                0.4
Exceptional items                                                                                                                     3.0
Share based payments charge                                                                                                 0.4
Other finance costs                                                                                                                      -
Adjusted profit for the year – continuing operations                                                                6.2

48,977,496
£2.0m
3.1p
£1.2m
2.6p
0.7
0.5p
48,977,496
1,596,923

50,574,419
3.8p
2.6p

£’m

1.2

0.5
-
1.4
0.2
0.4
3.7

The Directors believe that the adjusted basic earnings per share provide a more appropriate representation of the underlying
earnings derived from Restore Group’s business. The adjusting items are shown in the table above.

49

                                                                                                                                                      
                                                                                                                                                      
RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

9 EARNINGS PER ORDINARY SHARE (continued)

ADJUSTED EARNINGS PER SHARE

The additional adjusted earnings per share, based on the weighted average number of shares in issue during the year,
63.6m (2011: 63.6m – the 2012 weighted average has been applied to give a comparative calculation) is calculated below.

Adjusted profit before taxation (£’m)                                                                                        6.2
Tax at 24.5%/26.5% (£’m)                                                                                                      (1.5)
Adjusted profit after taxation (£’m)                                                                                           4.7
Adjusted basic earnings per share (pence)                                                                            7.4p

2012

2011

3.7
(1.0)
2.7
4.3p

10 DIVIDENDS

In respect of the current year, the directors propose a final dividend of 1.1 pence per share (2011:1.0p) will be paid to
ordinary shareholders on 9 July 2013. This dividend is subject to approval by shareholders at the Annual General Meeting
and has not been included as a liability in these financial statements. An interim dividend of 0.4p per share (2011:nil) was
paid during the year. The proposed final dividend for 2012 is payable to all shareholders on the Register of Members on 4
June 2013. The total estimated dividend to be paid is £0.7m.

11 BUSINESS COMBINATIONS

On 1 March 2012, the Group acquired Harrow Green Group Limited (Harrow Green), a records management and office
relocation business, for cash of £6.1m, with up to a further £1.0m payable in 2015.

Fair value at acquisition
£’m

Intangible assets                                                                                                                            
Property, plant and equipment                                                                                                      
Investments                                                                                                                                   
Trade receivables                                                                                                                           
Other receivables                                                                                                                           
Bank overdraft                                                                                                                               
Trade and other payables                                                                                                              
Invoice discounting facility                                                                                                            
Current tax assets                                                                                                                          
Deferred tax liabilities                                                                                                                    
Finance leases                                                                                                                               
Provisions                                                                                                                                      
Other loans                                                                                                                                    
Net liabilities acquired                                                                                                                   
Goodwill                                                                                                                                         
Consideration                                                                                                                                
Satisfied by:
Cash to vendors                                                                                                                            
Contingent consideration                                                                                                              

3.2
2.7
0.5
4.3
0.9
(0.4)
(5.4)
(2.2)
0.2
(0.2)
(0.6)
(2.6)
(0.6)
(0.2)
7.1
6.9

6.1
0.8

50

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

11 BUSINESS COMBINATIONS (continued)

The goodwill represents the value attributable to new business and the assembled and trained workforce.

The intangibles capitalised represent £1.7m in respect of customer relationships and £1.5m in respect of the trade name.
Deferred tax at 23% has been provided on the value of intangible assets (note 23). Acquisition costs of £561,000 were
incurred and have been charged to profit or loss.

The contingent consideration of up to £1.0m is payable in 2015 (discounted value £0.8m) depending on the performance in
2014. The consideration is payable at a rate of double the amount at which gross profit exceeds £7.0m up to a maximum of
£1.0m. The directors believe that the consideration will be payable in full.

On 9 July 2012, the Group acquired Restore Shred Limited, a shredding services company (which it previously owned 50%
of), for cash of £0.2m.

Fair value at acquisition
£’m

Intangible assets                                                                                                                            
Property, plant and equipment                                                                                                      
Trade receivables                                                                                                                           
Other receivables                                                                                                                           
Trade and other payables                                                                                                              
Finance leases                                                                                                                               
Net assets acquired                                                                                                                       
Goodwill                                                                                                                                         
Consideration                                                                                                                                
Satisfied by:
Cash to vendors                                                                                                                            
Investment in joint venture                                                                                                             

0.5
0.2
0.1
(0.3)
(0.2)
0.3
0.2
0.5

0.2
0.3

The goodwill represents the value attributable to new business and the assembled and trained workforce. On 10 August
2012, Restore Shred acquired the assets of M&L document destruction for £0.3m, which was book and fair value.

On 1 October 2012, the Group acquired Drawlin Limited (trading as Archive Solutions), a Records Management business, for
cash of £2.6m.

51

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

11 BUSINESS COMBINATIONS (continued)

Fair value at acquisition
£’m

Intangible assets                                                                                                                            
Property, plant and equipment                                                                                                      
Trade receivables                                                                                                                           
Cash                                                                                                                                              
Trade and other payables                                                                                                              
Current tax liabilities                                                                                                                      
Deferred tax liabilities                                                                                                                    
Other loans                                                                                                                                    
Net assets acquired                                                                                                                       
Goodwill                                                                                                                                         
Consideration                                                                                                                                
Satisfied by:
Cash to vendors                                                                                                                            

0.9
0.3
0.3
0.2
(0.3)
(0.1)
(0.2)
(0.1)
1.0
1.6
2.6

2.6

The goodwill represents the value attributable to new business and the assembled and trained workforce.

The intangibles capitalised represent £0.9m in respect of customer relationships. Deferred tax at 23% has been provided on
the value of intangible assets (note 23). Acquisition costs of £37,000 were incurred and have been charged to profit or loss.

POST ACQUISITION RESULTS

Revenue                                                                                                      18.6                           0.4
(Loss)/profit before tax since acquisition included 
in the Consolidated Statement of Comprehensive income                        (0.4)                              -

0.4

0.1

Harrow Green
£’m

Restore Shred
£’m

Archive Solutions
£’m

If the acquisitions had been completed on the first day of the financial year, Group revenues would have been £48.3m and
Group loss before tax would have been £0.6m.

The acquisitions of the Records Management businesses were made to extend national coverage and increase the Group’s
market share. The acquisition of Harrow Green expanded our presence in the UK office services market.

52

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

12 INTANGIBLE ASSETS

Goodwill

£’m

Customer
relationships
£’m

Trade names

£’m

Applications
software & IT
£’m

Cost                                                                                                                                                               
1 January 2011                                                                      25.7                 9.7                 1.3                 1.6
Additions – external                                                                    -                    -                     -                 0.1
Arising on acquisition of subsidiary                                        1.6                 0.9                 0.2                     -
Adjustments*                                                                         (2.9)               (3.1)                     -                     -
31 December 2011                                                                24.4                 7.5                 1.5                 1.7
Cost                                                                                                                                                               
1 January 2012                                                                      24.4                 7.5                 1.5                 1.7
Additions – external                                                                 0.1                    -                     -                 0.2
Arising on acquisition of subsidiary                                        8.9                 2.6                 1.5                 0.5
Disposals                                                                               (0.4)               (0.1)               (1.0)               (0.4)
31 December 2012                                                                33.0               10.0                 2.0                 2.0

Accumulated amortisation and impairment                                                                                                  
1 January 2011                                                                      13.5                 4.2                     -                 0.8
Charge for the year                                                                     -                 0.3                     -                 0.2
Adjustments*                                                                         (2.9)               (3.1)                     -                     -
31 December 2011                                                                10.6                 1.4                     -                 1.0

Accumulated amortisation and impairment                                                                                                  
1 January 2012                                                                      10.6                 1.4                     -                 1.0
Charge for the year                                                                     -                 0.5                 0.1                 0.3
Impairment                                                                                  -                    -                 0.4                     -
31 December 2012                                                                10.6                 1.9                 0.5                 1.3
Carrying amount                                                                                                                                            
31 December 2012                                                                22.4                 8.1                 1.5                 0.7
31 December 2011                                                                13.8                 6.1                 1.5                 0.7
1 January 2011                                                                      12.2                 5.5                 1.3                 0.8

Total

£’m

38.3
0.1
2.7
(6.0)
35.1

35.1
0.3
13.5
(1.9)
47.0

18.5
0.5
(6.0)
13.0

13.0
0.9
0.4
14.3

32.7
22.1
19.8

*The adjustments shown above relate to fully amortised intangibles disposed of in previous years but not eliminated.

Customer relationships include assets which are considered to have an indefinite life due to the business having a strong
relationship and low attrition rates with its customer groups. The carrying amount of these assets is £2.9m (2011: £3.1m).
The remaining relationships have a life of 5 – 10.5 years. Trade names include assets considered to have an indefinite life due
to the history of trading and the Group being a market leader in the services provided. The carrying amount of these assets
is £nil (2011: £1.0m). The remaining trade names are being written off over 10 years.

53

                                                                                                                                                                      
                                                                                                                                                                      
RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

12 INTANGIBLE ASSETS (continued)

The changes to goodwill during the year were as follows:

Cost
1 January 2011
Acquired – Sargents 
Acquired – Management  Archives
Acquired – Paterson
Acquired – Brunswick
Adjustments*
31 December 2011 and 1 January 2012
Addition – ROC
Acquired – Harrow Green
Acquired – Restore Shred
Acquired – Archive Solutions
Disposed – Peter Cox
31 December 2012
Accumulated impairment
1 January 2011
Adjustments*
31 December 2011 and 31 December 2012
Carrying amount at 31 December 2012
Carrying amount at 31 December 2011
Carrying amount at 1 January 2011

Allocation of goodwill to cash–generating units

£’m

25.7
0.3
0.6
0.2
0.5
(2.9)
24.4
0.1
7.1
0.2
1.6
(0.4)
33.0

13.5
(2.9)
10.6
22.4
13.8
12.2

Goodwill and indefinite life intangible assets has been allocated for impairment testing purposes to the following cash–
generating units.

The carrying value is as follows:

Goodwill

Indefinite life intangibles

2012
£’m

19.2
-
3.2
22.4

2011
£’m

13.1
0.4
0.3
13.8

2012
£’m

2011
£’m

2.9
-
-
2.9

3.1
1.0
-
4.1

Document Management
Building Repair
Office Relocation

54

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

12 INTANGIBLE ASSETS (continued)

Annual test for impairment

For the purpose of impairment testing, goodwill and other intangibles are allocated to business segments which represent
the lowest level that those assets are monitored for internal management purposes. The recoverable amount of each cash
generating unit is determined from value-in-use calculations. The calculations use pre tax cash flow projections based on
financial budgets approved by the Directors for year one and cash flow projections for years two and three using growth
rates that are considered to be in line with the general trends in which each cash generating unit operates. Terminal cash
flows are based on these 3 year projections, assumed to grow perpetually at 1%. In accordance with IAS 36, the growth
rates for beyond the forecasted three years do not exceed the long term average growth rate for the industry. The key
assumptions forming inputs to the cash flows are in revenues and margins. Revenues for 2013 have been assessed by
reference to existing contracts and market volumes. Margins have been assumed to increase from those achieved in 2012
due to a reduction in operating costs as a result of synergies and overhead savings that have been implemented in the office
relocation division. Margins have been assumed to be consistent in the Records management division. The forecasts have
been discounted at a pre-tax rate of 12.8% (2011: 8.3%). This discount rate was calculated using a pre-tax rate based on
the weighted average cost of capital for the Group.

The key assumptions used for the value in use calculations are as follows:

Records
Management

Office
Relocation

Revenue growth – average over 3 years                                                                                     4%
Revenue growth – remainder                                                                                                       1%
Cost growth – employee/overheads                                                                                           4%

2%
1%
1%

Sensitivity

For the scanning business the recoverable amount calculated as value in use exceeded the carrying value by £1.9 million. A
10% worsening of the key assumptions would not cause the value in use to fall below the carrying value. The Group has not
identified any reasonably possible changes to key assumptions that would cause the carrying value of goodwill or intangible
to exceed its recoverable amount.

Group reorganisation

In 2013, the scanning business of Document Control Services Limited has been rebranded as Restore Scan and therefore
the trade name of this business has been impaired at 31 December 2012 (£264,000).  In addition to this Sargents Trading
has been merged into Harrow Green Limited, and its trade name has also been fully impaired in the year (£116,000).

55

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

13 PROPERTY, PLANT AND EQUIPMENT

Freehold and
long leasehold
land & buildings
£’m

Leasehold
improvements

Racking plant
& machinery

£’m

£’m

Office equipment
fixtures & 
fittings
£’m

Motor
vehicles

Total

£’m

£’m

Cost                                                                                                                                                               
1 January 2011                                               9.8                 0.4                  4.6                      1.8               0.7
Additions                                                        0.6                 0.1                  0.5                      0.2                  -
Acquisitions                                                        -                    -                  0.1                      0.4               0.1
31 December 2011                                       10.4                 0.5                  5.2                      2.4               0.8
At 1 January 2012                                        10.4                 0.5                  5.2                      2.4               0.8
Additions*                                                       0.5                 1.4                  5.5                      2.5               0.3
Disposals                                                            -                    -                (0.1)                    (0.8)                  -
31 December 2012                                       10.9                 1.9                10.6                      4.1               1.1
Accumulated Depreciation                                                                                                                            
1 January 2011                                               0.6                 0.2                  2.8                      1.2               0.2
Charged in the year                                        0.1                    -                  0.4                      0.2                  -
31 December 2011                                         0.7                 0.2                  3.2                      1.4               0.2
At 1 January 2012                                          0.7                 0.2                  3.2                      1.4               0.2
Charged in the year                                        0.1                 0.1                  0.3                      0.2               0.1
Disposals                                                            -                    -                (0.1)                    (0.5)                  -
Acquisitions                                                        -                 0.7                  2.4                      1.8               0.2
31 December 2012                                         0.8                 1.0                  5.8                      2.9               0.5
Net book value                                                                                                                                              
31 December 2012                                       10.1                 0.9                  4.8                      1.2               0.6
31 December 2011                                         9.7                 0.3                  2.0                      1.0               0.6
1 January 2011                                               9.2                 0.2                  1.8                      0.6               0.5

17.3
1.4
0.6
19.3
19.3
10.2
(0.9)
28.6

5.0
0.7
5.7
5.7
0.8
(0.6)
5.1
11.0

17.6
13.6
12.3

* Additions for the year ended 31 December 2012 include £8.3m relating to acquisitions in the year.

Capital expenditure contracted for but not provided in the financial statements is shown in note 33.

Depreciation is charged to profit or loss as an administrative expense. £0.3m (2011:£nil) of racking is held under a finance lease.

56

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

14 JOINT VENTURES

Interest in joint ventures

2012
£’m

At 31 December                                                                                                                           -
Represented by:                                                                                                                            
Property, plant and equipment                                                                                                     -
Current assets                                                                                                                              -
Current liabilities                                                                                                                           -
Share of net assets                                                                                                                       -

On 9 July 2012, the Group acquired the remaining 50% share of Restore Shred Limited (note 11).

15 INVESTMENTS

Investments                                                                                                                              0.5

2012
£’m

2011
£’m

0.3

0.2
0.2
(0.1)
0.3

2011
£’m

-

The Group holds a 50% investment in Relocom Limited, a specialist IT relocations company. The shareholding is being held
as an investment at historic cost, as due to the shareholder structure the Directors do not have the ability to exhibit
significant influence over the operations of the business.

16 INVENTORIES

Finished goods and goods for resale                                                                                       0.2

£0.1m (2011:£0.1m) of inventories were recognised as an expense in cost of sales in the year.

2012
£’m

2011
£’m

0.2

57

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

17 TRADE AND OTHER RECEIVABLES

2012
£’m

Trade receivables                                                                                                                    12.4
Less: provision for impairment of trade receivables                                                               (0.1)
Trade receivables – net                                                                                                           12.3
Other receivables                                                                                                                      1.8
Prepayments and accrued income                                                                                           3.3
                                                                                                                                               17.4

2011
£’m

7.8
(0.1)
7.7
0.5
2.7
10.9

Included within other receivables is the discounted consideration of £0.5m due after more than one year in respect of Peter
Cox limited (note 4), which is payable in tranches in September 2014 and September 2015.

The average credit period is 85 days (2011: 67 days). No interest is charged on the trade receivables for the first 30 days
from the date of the invoice. Thereafter, interest may be charged at 2% per annum on the outstanding balance. Trade
receivables are provided for based on estimated irrecoverable amounts, determined by reference to past payment history
and the current financial status of the customers.

Movement in the allowance for impairment

2012
£’m

Balance at beginning and end of the year                                                                                0.1

2011
£’m

0.1

In determining the recoverability of the trade receivables, the Group considers any change in the credit quality of the trade
receivable from the date credit was initially granted up to the reporting date. See note 21 for an analysis of trade receivables
that were past due but not impaired.

18 TRADE AND OTHER PAYABLES

Trade payables                                                                                                                         3.1
Other taxation and social security                                                                                            1.6
Other payables                                                                                                                         4.3
Accruals and deferred income                                                                                                  3.1
                                                                                                                                               12.1

2012
£’m

2011
£’m

3.0
1.7
1.6
2.0
8.3

Other payables includes the fair value of the interest rate cap and collar of £0.3m (2011: £0.2m), see note 21.

The Group has financial risk management policies in place to ensure that all payables are paid within the credit time frame.
Trade and other payables principally comprise amounts outstanding for trade purchases and ongoing costs. The average
credit period for trade purchases is 53 days (2011: 38 days).

58

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

19 LOANS AND OVERDRAFTS

2012
£’m

Current                                                                                                                                           
Bank loans and overdrafts due within one year                                                                            
Overdrafts on demand                                                                                                              1.8
Bank loans – secured                                                                                                               4.6
                                                                                                                                                 6.4

Non-current                                                                                                                                   
Bank loans – secured                                                                                                             10.1
                                                                                                                                               10.1

2011
£’m

1.9
2.5
4.4

10.1
10.1

The bank debt is due to Barclays bank plc and is secured by a fixed and floating charge over the assets of the Group. The
interest rate profile and an analysis of borrowings is given in note 21. Under the bank facility the Group is required to meet
quarterly covenant tests in respect of cash flow cover, interest cover and leverage. All tests were met during the year and the
directors expect to continue to meet these tests.

Analysis of net debt

2012
£’m

Cash at bank and in hand                                                                                                         2.7
Balance on invoice discounting facility                                                                                   (4.0)
Bank loans and overdrafts due within one year                                                                     (6.4)
Bank loans due after one year                                                                                              (10.1)
                                                                                                                                             (17.8)

20 OTHER FINANCIAL LIABILITIES

Obligations under finance leases                                                                                             0.3
Repayable by instalments:                                                                                                            
In less than one year                                                                                                                 0.1
Over 1 year                                                                                                                               0.2
                                                                                                                                                 0.3

2012
£’m

2011
£’m

3.5
(0.6)
(4.4)
(10.1)
(11.6)

2011
£’m

0.1

0.1
-
0.1

59

                                                                                                                                                      
RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

21 FINANCIAL INSTRUMENTS

The Group’s financial instruments comprise cash, bank and various other receivable and payable balances that arise from its
operations. The main purpose of these financial instruments is to finance the Group’s operations.

CASH AND CASH EQUIvALENTS NET OF INvOICE DISCOUNTING

Cash at bank and in hand                                                                                                         2.7
Invoice discounting facility                                                                                                      (4.0)
                                                                                                                                               (1.3)

2012
£’m

2011
£’m

3.5
(0.6)
2.9

As at 31 December 2012 trade receivables of £3.6m (2011: £2.3m) were past due but not impaired. These relate to a
number of independent customers with no recent history of default as well as the balance detailed on page 40. The ageing
analysis of these trade receivables is as follows:

60 – 90 days                                                                                                                             1.3
Greater than 90 days                                                                                                                2.3

2012
£’m

2011
£’m

1.1
1.2

The main financial risks arising from the Group’s financial instruments are interest rate risk and liquidity risk. The directors
review and agree policies for managing each of these risks. Interest rates are regularly reviewed to ensure competitive rates
are paid. Detailed cash flows are produced on a regular basis to minimise liquidity risks.

CARRYING vALUE OF FINANCIAL ASSETS AND (LIABILITIES) ExCLUDING CASH AND BORROWINGS

Loans and receivables                                                                                                            14.1
Derivatives used for hedging                                                                                                  (0.3)
Financial liabilities measured at amortised cost                                                                   (11.1)

2012
£’m

2011
£’m

8.2
(0.2)
(5.4)

CURRENCY AND INTEREST RATE RISK PROFILE OF FINANCIAL LIABILITIES

All bank borrowings are subject to floating interest rates, at LIBOR plus a margin of 2.85% on the original term loan, 3.5% on
the new £1.5m term loan, 3.5% on the RCF, 3.5% on the overdraft and 2.5% on the invoice discounting facility.

60

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

21 FINANCIAL INSTRUMENTS (continued)

The interest rate risk profile of the Group’s borrowings for the year was:

Total

Fixed rate
financial
liabilities

Floating rate
financial
liabilities

Subject to
interest rate
collar

£’m

£’m

£’m

£’m

Currency                                                                                                                                                        
Sterling at 31 December 2012                                              16.5                    -               10.0                 6.5
Sterling at 31 December 2011                                              14.5                    -                 9.0                 5.5

Weighted
average
interest
rates
%

4.7
3.5

The exposure of Group borrowings to interest rate changes and contractual pricing dates at the end of the year are as
follows:

6 months or less                                                                                                                     16.5

2012
£’m

2011
£’m

14.5

INTEREST RATE SENSITIvITY

At 31 December 2012 if interest rates had been 50 basis points higher and all other variables were held constant, it is
estimated that the Group’s profit before tax would be approximately £44,000 (2011: £36,000) lower. This is mainly
attributable to the Group’s exposure to interest rates on its variable rate borrowings and is based on the change taking place
at the beginning of the financial year and held constant throughout the year.

The Group’s sensitivity to interest rates has increased during the current year mainly due to the increased debt.

FINANCIAL ASSETS RECOGNISED IN THE STATEMENT OF FINANCIAL POSITION AND INTEREST RATE PROFILE

All financial assets are short term receivables and cash in hand. The cash in hand earns interest based on the variable bank
base rate and is held with Barclays Bank plc.

61

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

21 FINANCIAL INSTRUMENTS (continued)

MATURITY OF FINANCIAL LIABILITIES

The maturity profile of the carrying amount of the Group’s financial liabilities (including interest payments), other than short
term trade payables and accruals which are due within one year was as follows:

Bank 
Debt

£’m

Other 
financial
liabilities
£’m

2012 
Total

Bank Debt

£’m

£’m

Other 
financial
liabilities
£’m

10.7                 0.3               11.0                 5.0                 0.1
1.6                    -                 1.6                 1.3                    -
8.5                 1.0                 9.5               10.9                    -
20.8                 1.3               22.1               17.2                 0.1

2011 
Total

£’m

5.1
1.3
10.9
17.3

Within one year, or on demand
Between one and two years
Between two and five years

BORROWING FACILITIES

The Group has a finance facility with Barclays Bank plc. This facility comprises a Term loan of £11.7 million expiring on 30
June 2016, a 3 year revolving credit facility (RCF) of £3.0 million, an on demand net overdraft facility of £1.5 million and an
invoice discounting facility of £5.25m (2011: a term facility of £11.0 million and RCF of £3.0 million and an overdraft of £1.5
million.  An offset facility is in place and on a gross basis, £1.8 million of the overdraft was utilised at 31 December 2012.
Details of security are given in note 19. Committed but undrawn borrowing facilities as at 31 December 2012 amounted to
£3.6m (2011: £2.9m).

All of the Group’s borrowings are in Sterling.

FAIR vALUES OF FINANCIAL ASSETS AND FINANCIAL LIABILITIES
The Group’s financial assets and liabilities bear floating interest rates and are relatively short term in nature. In the opinion of
the directors the book values of the assets and liabilities equate to their fair value.

INTEREST RATE MANAGEMENT
The Group holds two interest rate swaps. The Group exchanges the difference between fixed and floating rate interest
amounts calculated on agreed notional principal amounts. Such contracts enable the Group to mitigate the risk of changing
interest rates on the issued variable rate debt held. The fair value of the interest rate collar at the year end is as follows:

Average contracted
fixed interest rate

2012
%

2011
%

Notional principal 
amount

2012
£’m

2011
£’m

Fair value

2012
£’m

2-4                 2-4                 4.1                 4.6                     -
2-4                 2-4                 0.9                 0.9                (0.3)
1.48                     -                 1.5                     -                     -

2011
£’m

-
(0.2)
-

1 to 2 years
2 to 5 years
2 to 5 years

62

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

21 FINANCIAL INSTRUMENTS (continued)

The interest rate cap settles on a quarterly basis. The interest rate cap was for £4.6 million amortising on a straight line basis
to £3.8 million on 30 July 2012. The floor rate is 2% and the cap rate 4% and expired on 30 July 2012. The interest rate
swap of 2.80% was entered into on 13 July 2012, expires on 30 June 2016 and settles on a quarterly basis. The swap is for
£5.0m and increases/decreases on a straight line basis so that the total of the collar and cap total 50 % of the term loan
facility. A further swap was entered into on 13 March 2013 for £1.5 million in order to hedge the additional £1.5 million term
loan, put in place to fund the acquisition of Harrow Green. As the hedge was not designated as effective on inception the
movement in fair value has been taken to profit or loss. The valuation of derivatives is within level 2 of the fair value hierarchy
as the significant inputs to the valuation are observable.

22 PROVISIONS

Onerous lease
provision
£’m

Remedial
provision
£’m

1 January 2012                                                                                                                   0.8                 0.5
Used during the year                                                                                                        (0.3)                     -
Disposed                                                                                                                                -               (0.5)
Arising on acquisition of Harrow Green (note 11)                                                               2.6                     -
31 December 2012                                                                                                             3.1                     -

Total

£’m

1.3
(0.3)
(0.5)
2.6
3.1

The onerous leases provision relates to future payments on onerous leases as required in the lease agreements. £0.5 million
of costs are expected to be incurred within one year and the balance over the next 10 years.

The provision arising on the acquisition of Harrow Green relates to a number of onerous leases expiring between 2013 and
2022 in relation to paying over market rent. This provision has been discounted at 8%.

The remedial provision related to 25 year guarantees that Peter Cox had issued to its customers in respect of damp proofing
work. The amount of the provision was calculated on the level of customer claims made on a historic basis.  Peter Cox was
disposed of during the year (note 4).

Provisions are analysed as follows:

Current                                                                                                                                      0.5
Non-current                                                                                                                              2.6
Total                                                                                                                                          3.1

2012
£’m

2011
£’m

0.2
1.1
1.3

63

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

23 DEFERRED TAX

2012
£’m

Summary of balances:                                                                                                                   
Deferred tax liabilities                                                                                                             (3.9)
Deferred tax asset                                                                                                                    2.0
Net position at 31 December                                                                                                  (1.9)

The movement in the year in the Group’s net deferred tax position is as follows:

2012
£’m

1 January                                                                                                                                (2.6)
Credit to profit or loss for the year                                                                                            0.3
Transactions with owners                                                                                                         0.6
Acquisitions                                                                                                                            (0.4)
Disposals                                                                                                                                  0.2
31 December                                                                                                                          (1.9)

2011
£’m

(3.6)
1.0
(2.6)

2011
£’m

(3.0)
0.7
-
(0.3)
-
(2.6)

The following are the major deferred tax liabilities and assets recognised by the Group and the movements thereon during
the year:

DEFERRED TAx LIABILITIES

Accelerated
capital
allowances
£’m

On 
intangible
assets
£’m

£’m

Properties

Total

1 January 2011
Credit to income for the year
Acquisitions
31 December 2011
Credit/(charge) to income for the year
Acquisitions
Disposals
31 December 2012

                                    (0.4)               (1.8)               (1.3)
                                          -                 0.2                    -
                                          -               (0.3)                    -
                                    (0.4)               (1.9)               (1.3)
                                    (0.1)                 0.5                 0.1
                                          -               (1.1)                    -
                                          -                 0.3                    -
                                    (0.5)               (2.2)               (1.2)

64

£’m

(3.5)
0.2
(0.3)
(3.6)
0.5
(1.1)
0.3
(3.9)

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

23 DEFERRED TAX (continued)

DEFERRED TAx ASSETS

1 January 2011
Credit/(charge) to income for the year
31 December 2011
Credit/(charge) to income for the year
Acquisitions
Disposals
Transactions with owners
31 December 2012

Share based
payments

Losses

£’m

£’m

Depreciation
in excess of
capital
allowances
£’m

Temporary
differences

£’m

                    -                     -                 0.5                    -
                    -                 0.8               (0.3)                    -
                    -                 0.8                 0.2                    -
                0.2               (0.3)                     -               (0.1)
                    -                     -                 0.2                 0.5
                    -                     -               (0.1)                    -
                0.6                     -                     -                    -
                0.8                 0.5                 0.3                 0.4

Total

£’m

0.5
0.5
1.0
(0.2)
0.7
(0.1)
0.6
2.0

A deferred tax asset has been recognised on the share based payment charge. An amount of £0.6m relating to prior years
has been taken directly to equity.

A deferred tax asset of £0.5m (2011: £0.8m) has been recognised on brought forward tax losses due to greater certainty
over recoverability of the asset. The unrecognised deferred tax asset amounts to £nil (2011: £0.5m) on tax losses of £1.8m
(2011: £1.9m).

24 CALLED UP SHARE CAPITAL

2012
£’m

Authorised:                                                                                                                                    
199,000,000 ordinary shares of 5p each                                                                                  9.9
50,000,000 deferred shares of 0.1p each                                                                                 0.1
                                                                                                                                               10.0
Allotted, issued and fully paid:                                                                                                       
68,207,932 (2011: 53,099,791) ordinary shares of 5p each                                                     3.4
50,000,000 (2011: 50,000,000) deferred shares of 0.1p each                                                     -
                                                                                                                                                 3.4

2011
£’m

9.9
0.1
10.0

2.7
-
2.7

65

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

24 CALLED UP SHARE CAPITAL (continued)

The issued ordinary share capital is as follows:

Date

Number of 
ordinary shares

1 January 2012                                                                                                            53,099,791
2 March 2012 – equity raised to acquire Harrow Green                                              11,333,334
24 May 2012 – exercise of share options                                                                         100,800
1 June 2012 – exercise of share options                                                                            84,000
3 October 2012 – equity raised to acquire Archive Solutions                                       3,225,807
3 October 2012 – exercise of share options                                                                     364,200
31 December 2012                                                                                                      68,207,932

25 SHARE PREMIUM ACCOUNT

1 January                                                                                                                                  4.1
Premium on shares issued during the year                                                                            11.0
Share issue costs                                                                                                                    (0.5)
Capital reduction                                                                                                                          -
31 December                                                                                                                          14.6

2012
£’m

Issue 
price

75.0p
32.5p
32.5p
93.0p
32.5p

2011
£’m

52.4
4.2
(0.2)
(52.3)
4.1

The Company may use the reserve to reduce a deficit in the Profit and Loss account of the Company from time to time
subject to shareholders and court approval; and the Company may release the reserve upon transferring to a blocked trust
bank account a sum equal to the remaining amount outstanding to non-consenting creditors that existed at the date of the
capital reduction.

26 SHARE BASED PAYMENTS RESERVE

1 January                                                                                                                                  0.5
Charge for the year                                                                                                                   0.4
31 December                                                                                                                            0.9

2012
£’m

2011
£’m

0.3
0.2
0.5

Since 30 June 2005, the share based payments reserve comprises charges made to the income statement in respect of
share-based payments under the Group’s equity compensation scheme.

66

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

27 RETAINED EARNINGS/(DEFICIT)

2012
£’m

1 January                                                                                                                                16.0
Profit for the year                                                                                                                      1.7
Capital reduction                                                                                                                          -
Dividends paid                                                                                                                        (0.9)
Deferred tax on share based payments                                                                                   0.6
31 December                                                                                                                          17.4

2011
£’m

(38.3)
2.0
52.3
-
-
16.0

Retained earnings are the balance of income retained by the Group.  Retained earnings may be distributed to shareholders
by a dividend payment.

28 CASH (OUTFLOW)/INFLOW FROM OPERATIONS

Year ended 
31 December 2012
£’m

Year ended 
31 December 2011
£’m

Continuing operations                                                                                                                   
Profit before tax                                                                                                                        1.5
Depreciation of property, plant and equipment                                                                        0.8
Amortisation of intangible assets                                                                                             0.9
Impairment of intangible assets                                                                                                0.4
Net finance costs                                                                                                                      0.9
Income tax credit                                                                                                                    (0.1)
Share based payments charge                                                                                                 0.4
Increase in inventories                                                                                                                  -
Increase in trade and other receivables                                                                                  (3.9)
(Decrease)/increase in trade and other payables                                                                   (1.6)
CASH (USED IN)/GENERATED FROM CONTINUING OPERATIONS                                     (0.7)
Discontinued operations                                                                                                                
Profit for the year                                                                                                                      0.2
Amortisation of intangible assets                                                                                                 -
Income tax expense                                                                                                                     -
Decrease/(increase) in trade and other receivables                                                                  0.8
(Decrease)/increase in trade and other payables                                                                   (0.4)
CASH GENERATED FROM DISCONTINUED OPERATIONS                                                    0.6
NET CASH (USED IN)/GENERATED FROM OPERATIONS                                                    (0.1)

1.2
0.7
0.5
-
1.1
-
0.2
(0.1)
(2.5)
0.2
1.3

0.7
0.1
0.1
(0.5)
0.3
0.7
2.0

67

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

29 PENSIONS

The Group operates a number of defined contribution schemes for all qualifying employees. The assets of the schemes are
held separately from those of the Group in funds under the control of trustees. The total cost charged to income of £0.1m
(2011: £0.1m) represents contributions payable to these schemes by the Group at rates specified in the rules of the plan.

30 SHARE BASED PAYMENT

Share options scheme

The Restore share option scheme was introduced in May 2005. Under the scheme the Remuneration Committee can grant
options over shares in the Company to directors and employees of the Group. Options are granted at a fixed price equal to
the market price of the shares under option at the date of grant. The contractual life of the option is 10 years. Awards under
the scheme are generally reserved for employees at senior management level and above.

On 21 June 2012, 30 July 2011, 3 May 2011 and on 16 April 2010 the Company made a grant of options to senior
management and directors, on which there are no performance conditions and which are exercisable within 2 – 10 years.
Prior to this the Company made five grants. The share options issued prior to 2010 were cancelled in 2011.

Options were valued using a stochastic model. The fair value per option and the assumptions used in the calculation are as
follows:

Grant date

21 June 
2012

30 July 
2011

3 May 
2011

16 April 
2010

                                  83.0p             60.0p             53.0p
Share price at grant date
                                  83.0p             69.5p             50.0p
Exercise price
                                       13                    1                    4
Number of employees
                           3,422,588         400,000      1,160,000
Share options granted
                                         2                    2                    2
Vesting period (years)
                                    30%              30%              30%
Expected volatility
                                       10                  10                  10
Option life (years)
                                         6                    6                    6
Expected life (years)
                                   4.0%             4.0%             4.0%
Risk free rate
Expected dividends expressed as a dividend yield                                   0%                0%                0%
                                  30.4p             18.9p             21.0p
Fair value per option

41.0p
32.5p
7
3,360,000
2
30%
10
6
5.6%
0%
5.0p

The total fair value of options issued in the year was £1.0m (2011: £0.3m). The volatility is measured by calculating the
standard deviation of the natural logarithm of share price movements.

68

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

30 SHARE BASED PAYMENT (continued)

A reconciliation of share option movements over the two years to 31 December 2012 is:

Grant date

Outstanding at 1 January
Granted 
Cancelled
Exercised
Outstanding at 31 December
Exercisable at 31 December

Number

2012 
Weighted average
exercise price

Number

2011 
Weighted average
exercise price

4,920,000
3,422,588
(1,250,000)
(549,000)
6,543,588
2,811,000

40p
83p
56p
32.5p
60p
32.5p

3,431,062
1,560,000
(71,062)
-
4,920,000
-

834p
55p
849p
-
40p
-

The options outstanding at 31 December 2012 had an exercise price of between 32.5p and 83p and a weighted average
remaining contractual life of 7.6 years (2011: 8.6 years).

31 DIRECTORS AND EMPLOYEES

2012
£’m

Staff costs during the year were as follows:                                                                                  
Wages and salaries                                                                                                                 10.9
Social security costs                                                                                                                 1.2
Pension costs                                                                                                                           0.2
Share based payments charge                                                                                                 0.4
                                                                                                                                               12.7

2011
£’m

6.6
0.6
-
0.2
7.4

Number 

Number 

The average monthly number of employees during the year was:                                                
Directors                                                                                                                                      6
Management                                                                                                                              39
Administration                                                                                                                          136
Operatives                                                                                                                               384
                                                                                                                                                565

5
22
38
233
298

69

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

31 DIRECTORS AND EMPLOYEES (continued)

2012
£’m

The total amounts for directors’ remuneration and other 
benefits was as follows:                                                                                                                 
Emoluments for directors’ services                                                                                          0.7
Directors’ remuneration shown above included the following 
amounts in respect of the highest paid director                                                                            
Salary and pension                                                                                                                   0.3

2012
£’m

Key management compensation                                                                                                   
Short-term employment benefits                                                                                              2.1
Post employment benefits                                                                                                        0.1
Other benefits                                                                                                                           0.1
Share based payments                                                                                                             0.4
                                                                                                                                                 2.7

2011
£’m

0.6

0.3

2011
£’m

1.3
-
0.1
0.2
1.6

The key management of the Group are management attending board meetings within each division.

32 LEASING COMMITMENTS

The Group leases various premises under non-cancellable operating lease agreements of varying terms.  The majority of the
lease agreements are renewable at the end of the lease period at market rate.

2012
£’m

The future aggregate minimum lease payments under 
non-cancellable operating leases were as follows:                                                                       
Operating leases which expire:                                                                                                     
Within one year                                                                                                                         0.5
Within two to five years                                                                                                            2.8
Over five years                                                                                                                        19.8
                                                                                                                                               23.1

2011
£’m

0.3
1.5
11.9
13.7

The operating leases represent rentals payable by the Group for certain properties, vehicles and equipment.

70

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

33 CAPITAL COMMITMENTS

Capital expenditure                                                                                                                        
Contracted for but not provided in the financial statements                                                    0.1

2012
£’m

2011
£’m

-

34 CONTINGENT LIABILITIES

The Company has entered into a bank cross guarantee with its subsidiaries. The guarantee amounts to £13.7m at 31
December 2012 (2011: £12.0m). The assets of the Company and its subsidiaries are pledged as security for the bank
borrowings, by way of a fixed and floating charge.

35 RELATED PARTY TRANSACTIONS AND CONTROLLING PARTY

The remuneration of key management personnel and details of the Directors’ emoluments are shown in note 31.

36 POST BALANCE SHEET EVENTS

On 20 March 2013 the Company announced  that it has entered into a sale and purchase agreement to acquire File & Data
Storage, the records management division of OfficeTeam Group Limited. The Company also announced its intention raise up
to £7.0m after expenses from institutional investors by way of a share placing. 

Founded in 1996, File & Data Storage provides records management services to a broad base of predominantly large
organisations in both the private and public sector, and currently operates from sites in East London, Tewkesbury, Leeds,
Newcastle-upon-Tyne and Manchester.

The acquisition will further strengthen Restore's position as one of the UK's leading providers of records management
services and brings the benefit of some strong and long-standing customer relationships. 

The initial consideration was £6.1m. The transaction also includes a cash earn-out capped at £150,000 and dependent on
the performance of File & Data in the twelve months following completion. In addition to funds raised by the placing, an
additional banking facility of £3.5m has been put in place. 

Due to the limited time available between the acquisition and the approval of these financial statements, the Group is still in
the process of establishing the fair value of the assets and liabilities acquired but it is anticipated that the fair value of the
consideration paid over the book value of the net assets acquired will compromise customer relationships, trade names and
goodwill representing the value attributable to new business and the assembled and trained workforce. As of 31 March
2013, File and Data Storage had net assets of £0.9m at book value under its previous accounting policies. 

For the twelve months ended 31 December 2012, the draft statutory accounts of File & Data Storage recorded an EBIT
before exceptionals of £0.8m on a turnover of £3.2m. 

In 2013, the scanning business of Document Control Services was rebranded Restore Scan and Sargents Trading was
merged into Harrow Green (note 12).

71

RESTORE PLC | REPORT &  ACCOUNTS 2012

Company balance sheet
At 31 December 2012

Company registered no. 05169780

Note

2011
£’m

2012
£’m

FIxED ASSETS                                                                                                                                                                 
Intangible assets                                                                                                        37                 10.2                   11.3
Tangible fixed assets                                                                                                  38                   9.3                     6.3
Investments                                                                                                               39                 26.1                   19.8
                                                                                                                                                      45.6                   37.4
CURRENT ASSETS                                                                                                                                                          
DEBTORS: Due within one year                                                                                 40                   7.6                     4.5
DEBTORS: Due after more than one year                                                                  40                   7.1                     2.8
Cash at bank                                                                                                                                    1.7                     1.5
                                                                                                                                                      16.4                     8.8
CREDITORS: Amounts falling due within one year                                                     41                 (9.5)                    (7.3)
NET CURRENT ASSETS                                                                                                                   6.9                     1.5
TOTAL ASSETS LESS CURRENT LIABILITIES                                                                                52.5                   38.9
CREDITORS: Due after more than one year                                                               42               (22.7)                  (20.4)
PROvISIONS FOR LIABILITIES                                                                                  44                 (0.5)                    (0.7)
NET ASSETS                                                                                                                                  29.3                   17.8

CAPITAL AND RESERvES                                                                                                                                               
Called up share capital                                                                                               45                   3.4                     2.7
Share premium account                                                                                             46                 14.6                     4.1
Share based payments reserve                                                                                  47                   0.9                     0.5
Profit and loss account                                                                                              48                 10.4                   10.5
SHAREHOLDERS’ FUNDS                                                                                        49                 29.3                   17.8

These financial statements were approved by the board of directors and authorised for issue on 9 April 2013 and were
signed on its behalf by:

Adam Councell
Group Finance Director

Charles Skinner
Chief Executive

72

                                                                                                                                                             
Company accounting policies
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

These Financial Statements for the Company have been prepared under the historical cost convention and in accordance
with the Companies Act 2006 and applicable Accounting Standards in the United Kingdom (UK GAAP). The Directors
consider that the accounting policies set out below are suitable, are supported by reasonable judgements and estimates and
have been consistently applied except where stated below. A summary of the more important accounting policies is set out
below.

GOING CONCERN

The going concern basis has been applied in these accounts on the basis that funds will be made available from other group
companies.

The going concern position is discussed further in the consolidated financial statements of the Group on page 32 and
applies to the Company.

COMPANY PROFIT AND LOSS ACCOUNT

In accordance with section 408 of the Companies Act 2006 the Company is exempt from the requirement to present its own
profit and loss account. The result for the financial year of the Company is disclosed in note 48 to these Financial
Statements.

DIvIDEND INCOME

In the Company’s financial statements, dividends received and receivable are recognised when the right to receive payment
is established.

INvESTMENTS

The Company’s investment in shares in Group companies are stated at cost less provision for impairment plus capital
contributions in respect of share based payments.

TANGIBLE FIxED ASSETS

The costs of tangible fixed assets are stated at their purchase price, together with any incidental expenses of acquisition.
Depreciation is provided on a straight line basis on all property, plant and equipment, except freehold land.

Freehold and long leasehold buildings

2–5%

% per annum

Long leasehold land

Leasehold improvements

Plant and machinery

Racking

Office equipment, fixtures and fittings

Motor vehicles

Software

over the remaining life of the lease

over the life of the lease

5–50%

5%

10–40%

20–25%

20–33%

73

RESTORE PLC | REPORT &  ACCOUNTS 2012

Company accounting policies (continued)
For the year ended 31 December 2012

DEFERRED TAxATION

Deferred taxation is recognised in respect of timing differences which have originated but not reversed at the balance sheet
date based on tax rates enacted or substantively enacted. Deferred tax assets are recognised when their recovery is
assessed as more likely than not. Deferred tax assets and liabilities are not discounted.

SHARE OPTION SCHEMES

The fair value of share based payments granted to employees is charged over the vesting period of the related share options
or share allocations. The charge is based on the fair value of the options and shares allocated determined using a stochastic
pricing model, which is appropriate given the vesting and other conditions attached to the options. The value of the charge is
adjusted at each balance sheet date to reflect expected and actual levels of vesting.

PROvISIONS FOR LIABILITIES

Provisions are recognised when the Company has a present legal or constructive obligation as a result of past events, it is
probable that an outflow of resources will be required to settle the obligation and a reliable estimate of the amount can be
made. If the effect is material, provisions are determined by discounting the expected future cash flows at an appropriate
pre–tax discount rate.

GOODWILL

Purchased goodwill representing the excess of the fair value of the consideration given over the fair values of the identifiable
net assets acquired, is capitalised and is amortised on a straight line basis over its useful economic life of 10 years.

74

Notes to the financial statements
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

37 INTANGIBLE ASSETS

Goodwill

Cost                                                                                                                                               
1 January 2012 and 31 December 2012                                                                                       

Accumulated amortisation
1 January 2012                                                                                                                              
Charge for the year                                                                                                                        
31 December 2012                                                                                                                        

Carrying amount
31 December 2012                                                                                                                        
31 December 2011                                                                                                                        

38 TANGIBLE FIXED ASSETS

£’m

11.3

-
1.1
1.1

10.2
11.3

Freehold and
long leasehold
and buildings

Leasehold
improvements

Racking, plant
and
machinery

£’m

£’m

£’m

Office
equipment,
fixtures and
fittings
£’m

Motor
vehicles

Software

Total 

£’m

£’m

£’m

Cost 
1 January 2012
Additions
31 December 2012
Accumulated depreciation
1 January 2012
Charged in the year
31 December 2012
Net book value
31 December 2012
31 December 2011

4.2
0.6
4.8

-
0.1
0.1

4.7
4.2

0.2                 0.5                 0.9                 0.1                 0.4
0.2                 2.1                 0.3                    -                 0.2
0.4                 2.6                 1.2                 0.1                 0.6

-                     -                     -                    -                    -
0.1                     -                     -                    -                 0.2
0.1                     -                     -                    -                 0.2

0.3                 2.6                 1.2                 0.1                 0.4
0.2                 0.5                 0.9                 0.1                 0.4

6.3
3.4
9.7

-
0.4
0.4

9.3
6.3

75

                                                                                       
                                                                                       
                                                                                       
RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

39 INVESTMENTS

Shares in joint
venture

£’m

Shares in
subsidiary
undertakings
£’m

1 January 2012                                                                                                                 0.3               46.9
Additions                                                                                                                                                     
Harrow Green Limited                                                                                                          -                 7.5
Restore Shred Limited                                                                                                    (0.3)                 0.5
Drawlin Limited                                                                                                                    -                 2.6
Total                                                                                                                                      -               57.5
Disposal                                                                                                                                                      
Peter Cox Limited                                                                                                                -               (4.0)
31 December 2012                                                                                                               -               53.5

Impairment                                                                                                                                                  
1 January and 31 December 2012                                                                                       -               27.4

Net book value                                                                                                                                            
31 December 2012                                                                                                               -               26.1
31 December 2011                                                                                                           0.3               19.5

Total 

£’m

47.2

7.5
0.2
2.6
57.5

(4.0)
53.5

27.4

26.1
19.8

76

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

39 INVESTMENTS (continued)

At 31 December 2012 the Company held directly and indirectly equity and voting rights of the following undertakings:

Company

Class of 
holding

% held

Country of
incorporation

Nature of 
business

Document Management Division
Ordinary
*Restore Group Holdings Limited**
Ordinary
*Restore (Wansdyke) Limited**
Ordinary
*Restore (Scotland) Limited**
Ordinary
*Datacare Business Systems Limited**
*Formsafe Limited**
Ordinary
*Brunswick Document Management Limited** Ordinary
Ordinary 
*Wansdyke Security Limited**
Ordinary
Wansdyke 1 Limited
Ordinary
Wansdyke 2 Limited
Ordinary
*Drawlin Limited**
Ordinary
Document Control Services Limited**
Ordinary
*Stapledon Holdings Limited**
Ordinary
*Restore Shred Limited**

100%     England and Wales
100%     England and Wales
100%                      Scotland
100%     England and Wales
100%     England and Wales
100%     England and Wales
100%     England and Wales
100%     England and Wales
100%     England and Wales
100%     England and Wales
100%     England and Wales
100%     England and Wales
100%     England and Wales

Records Management
Records Management
Records Management
Records Management
Records Management
Records Management
Records Management
Dormant
Dormant
Records Management
Value added scanning
Holding company
Shredding Services

Office Relocation Division
*Sargents Trading Limited**
*Harrow Green Group Limited**
*Harrow Green Limited
Exclusive Group Limited
Relocom Limited
Anderson Office Moves Limited
Interior Crafts Limited
Corporate Purchase and Facilities Limited

Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary
Ordinary

100%     England and Wales
100%     England and Wales
100%     England and Wales
100%     England and Wales
50%     England and Wales
100%     England and Wales
100%     England and Wales
100%     England and Wales

Relocations
Holding Company
Relocations
Dormant
Relocations
Dormant
Dormant
Dormant

*=Held directly

** The Company has taken the exemption under section 394 of the Companies Act 2006 not to produce audited accounts.

77

                                    
                                    
                                    
RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

40 DEBTORS

2012
£’m

Trade debtors                                                                                                                            2.9
Amounts due from Group undertakings                                                                                       -
Other debtors                                                                                                                           2.5
Prepayments and accrued income                                                                                           1.9
Deferred tax asset                                                                                                                    0.3
                                                                                                                                                 7.6

Due after more than one year                                                                                                        
Amounts due from Group undertakings                                                                                   7.1
Total                                                                                                                                        14.7

41 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR

2012
£’m

Bank overdraft                                                                                                                          0.2
Bank loans                                                                                                                                4.5
Trade creditors                                                                                                                          0.9
Amounts due to Group undertakings                                                                                       0.6
Other taxation and social security                                                                                            0.5
Corporation tax                                                                                                                         0.6
Other creditors                                                                                                                          0.9
Accruals and deferred income                                                                                                  1.3
                                                                                                                                                 9.5

2011
£’m

0.2
2.3
-
1.3
0.7
4.5

2.8
7.3

2011
£’m

1.2
2.5
1.2
0.2
0.4
-
0.9
0.9
7.3

78

Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

41 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR (continued)

Bank overdrafts and loans are classified as follows:

2012
£’m

Current                                                                                                                                           
Bank loans and overdrafts due within one year                                                                            
Overdrafts on demand                                                                                                              0.2
Bank loans – secured                                                                                                               4.5
                                                                                                                                                 4.7
Non-current (note 42)                                                                                                                    
Bank loans – secured                                                                                                             10.1

42 CREDITORS

Amounts falling due after more than one year

2012
£’m

Bank loans                                                                                                                              10.1
Other long term liabilities                                                                                                          0.8
Amounts due to group undertakings                                                                                      11.8
                                                                                                                                               22.7
Amounts falling due:                                                                                                                      
After one and within two years                                                                                                 1.6
Between two years and five years                                                                                          21.1
                                                                                                                                               22.7

2011
£’m

1.2
2.5
3.7

10.1

2011
£’m

10.1
-
10.3
20.4

1.2
19.2
20.4

The bank debt is due to Barclays bank plc and is secured by a fixed and floating charge over the assets of the Group. The
interest rate applied to the amounts due to group undertakings was 3.25% above base rate until 27 June 2012, 3.74% to 27
September 2012, 3.86% to 27 December 2012 and 3.99% above base rate thereafter. An analysis of Group borrowings is
given in note 21.

The other long term liability relates to the deferred consideration on Harrow Green (note 11).

79

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

43 DEBT

Analysis of net debt

Bank loans and overdrafts due within one year 
Bank loans due after one year

44 PROVISIONS FOR LIABILITIES

1 January 2012
Transfer to profit and loss
31 December 2012

45 SHARE CAPITAL

At 1 January 2012
£’m

Cash flow
£’m

At 31 December 2012
£’m

3.7                               1.0
10.1                                  -
13.8                               1.0

4.7
10.1
14.8

Property provision
£’m

0.7
(0.2)
0.5

2011
£’m

9.9
0.1
10.0

2.7
-
2.7

Authorised:
199,000,000 ordinary shares of 5p each
50,000,000 deferred shares of 0.1p each

Allotted, issued and fully paid:
68,207,932 (2011: 53,099,791) ordinary shares of 5p each
50,000,000 (2011: 50,000,000) deferred shares of 0.1p each

2012
£’m

                              9.9
                              0.1
                            10.0

                              3.4
                                  -
                              3.4

80

                                   
                                   
                                   
                                   
                                   
Notes to the financial statements (continued)
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

45 SHARE CAPITAL (continued)

The issued ordinary share capital is as follows:

Date

Number of ordinary
shares

Issue price

1 January 2012
2 March 2012 – equity raised to acquire Harrow Green 
24 May 2012 – exercise of share options
1 June 2012 – exercise of share options
3 October 2012 – equity raised to acquire Archive Solutions
3 October 2012 – exercise of share options
31 December 2012

                 53,099,791
                 11,333,334
                      100,800
                        84,000
                   3,225,807
                      364,200
                 68,207,932

46 SHARE BASED PREMIUM ACCOUNT

1 January
Premium on shares issued during the year
Share issue costs
Capital reduction
31 December 

47 SHARE BASED PAYMENTS RESERVE

1 January
Charge for the year
31 December 

2012
£’m

                              4.1
                            11.0
                            (0.5)
                                  -
                            14.6

2012
£’m

                              0.5
                              0.4
                              0.9

75.0p
32.5p
32.5p
93.0p
32.5p

2011
£’m

52.4
4.2
(0.2)
(52.3)
4.1

2011
£’m

0.3
0.2
0.5

81

RESTORE PLC | REPORT &  ACCOUNTS 2012

Notes to the financial statements (continued)
For the year ended 31 December 2012

48 PROFIT AND LOSS ACCOUNT

1 January
Capital reduction
Profit for the year
Dividends
31 December 

2012
£’m

                            10.5
                                  -
                              0.8
                            (0.9)
                            10.4

2011
£’m

(41.8)
52.3
-
-
10.5

The Company has taken advantage of section 408 of the Companies Act 2006 and has not included its own profit and loss
account in these financial statements. The Company’s profit for the financial year was £819,000 (2011: £43,500).

49 RECONCILIATION OF MOVEMENT IN SHAREHOLDERS’ FUNDS

2012
£’m

Profit for the financial year                                                                                                        0.8
Issue of shares                                                                                                                        11.7
Share issue costs                                                                                                                    (0.5)
Share based payments charge                                                                                                 0.4
Dividends (0.4p per share)                                                                                                      (0.9)
Net addition to shareholders’ funds                                                                                       11.5
Opening shareholders’ funds                                                                                                 17.8
Closing shareholders’ funds                                                                                                   29.3

50 LEASING COMMITMENTS

2012
£’m

2011
£’m

-
4.6
(0.2)
0.2
-
4.6
13.2
17.8

2011
£’m

The annual commitment under non-cancellable operating leases in respect of land and buildings was as follows:
Operating leases which expire:                                                                                                     
Within one year                                                                                                                         0.2
In two to five years                                                                                                                    0.4
In more than five years                                                                                                             1.6

0.2
0.5
1.3

51 CONTINGENT LIABILITIES

The Company has entered into a bank cross guarantee with its subsidiaries. The guarantee amounts to £13.7m at 31
December 2012 (2011: £12.0m). The assets of the Company and its subsidiaries are pledged as security for the bank
borrowings by way of a fixed and floating charge.

82

Trading record
For the year ended 31 December 2012

RESTORE PLC | REPORT &  ACCOUNTS 2012

Year ended 31 December 2012

Revenue
Adjusted profit/(loss) before taxation*
Basic earnings/(loss) per share*
Net debt
Net assets

20121
£’m

43.3
6.2
7.4p
(17.8)
36.3

20111
£’m

20101
£’m

20091
£’m

20081
£’m

18.8          27.7          27.0
3.7            2.6          (0.1)
4.3p          3.5p    (107.6p)
(11.6)        (12.3)        (21.6)
23.3          16.7            4.0

31.5
0.9
(376.0p)
(35.1)
15.2

*Before discontinued operations, exceptional items (including exceptional finance costs), amortisation and impairment of intangible assets, share based
payments and other finance costs.

1 Not restated for continuing operations.

83

RESTORE PLC | REPORT &  ACCOUNTS 2012

Officers and 
advisers

COMPANY SECRETARY 
Sarah Waudby

NOMINATED ADVISER & BROKER
Cenkos Securities plc
6–8 Tokenhouse Yard
London
EC2R 7AS

SOLICITORS
Brabners Chaffe Street LLP
55 King Street
Manchester
M2 4LQ

REGISTRARS 
Capita Registrars
The Registry
34 Beckenham Road
Beckenham 
Kent
BR3 4TU

REGISTERED NUMBER AND OFFICE
05169780
The Databank, Unit 5
Redhill Distribution Centre
Salbrook Road
Redhill
Surrey
RH1 5DY

INDEPENDENT AUDITOR 
Baker Tilly UK Audit LLP 
Chartered Accountants
25 Farringdon Street
London
EC4A 4AB

BANKERS
Barclays Bank plc
1 Churchill Place
London 
E14 5HP

84

RESTORE PLC | REPORT &  ACCOUNTS 2012

Company 
information

Websites:

www.restoreplc.com
Restore plc website providing comprehensive Group information, investor relations information and links to its subsidiaries’
websites which give full details of services provided.

www.restore.co.uk
Restore’s website providing details about the company and services offered.

www.restoreshred.co.uk
Restore Shred’s website providing details about the company and services offered.

www.restorescan.co.uk
Restore Scan’s website providing details about the company and services offered.

www.sargents.co.uk
Sargents’ website providing details about the company and services offered.

www.harrowgreen.com 
Harrow Green’ website providing details about the company and services offered.

www.londonstockexchange.com
The website for the London Stock Exchange. This will provide the latest stock price and company announcements under
the Restore stock code, RST.

85

RESTORE PLC | REPORT &  ACCOUNTS 2012

Restore plc
Notice of Annual General Meeting

Notice is hereby given that the Annual General Meeting of Restore plc (“the Company”) will be held at 66 Grosvenor Street,
London W1K 3JL on 30 May 2013 at 2.00 pm for the following purposes:

Ordinary Business

1.

2.

3.

4.

5.

6.

To receive the Company’s annual accounts for the financial year ended 31 December 2012, together with the directors’
report and the auditors’ report on those accounts.

To re-appoint Baker Tilly UK Audit LLP as auditors to the Company to hold office from the conclusion of the meeting
until the conclusion of the next annual general meeting at which accounts are laid.

To authorise the directors to set the auditors’ remuneration.

To re-appoint Adam Thomas Councell, who has been appointed by the Board since the last Annual General Meeting,
as a director of the Company.

To re-appoint Sir Paul Robert Stephenson, who has been appointed by the Board since the notice for the last Annual
General Meeting was sent, as a director of the Company.

To declare a final dividend of 1.1 pence per ordinary share in respect of the year ended 31 December 2012. This
dividend will be paid on 9 July 2013 to the holders of ordinary shares at 6pm on 14 June 2013 (the ex dividend date
being 12 June 2013).

Special Business

As special business, to consider and, if thought fit, to pass the following resolutions which will be proposed as to resolution 7
as an ordinary resolution and as to resolutions 8 and 9 as special resolutions:

7.

That the directors be and they are hereby generally and unconditionally authorised in substitution for all existing
authorities (but without prejudice to any allotment of shares or grant of rights already made, offered or agreed to be
made pursuant to such authorities) to exercise all the powers of the Company to allot equity securities (as defined in
section 560 of the Companies Act 2006 (the "Act")) up to an aggregate nominal amount of £1,246,674.85 (being
24,933,497 ordinary shares of 5 pence each) provided that this authority shall, unless renewed, expire at the conclusion
of the next annual general meeting of the Company after the passing of this resolution or if earlier on the date which is
15 months after the date of this annual general meeting, except that the Company may before such expiry make offers
or agreements which would or might require equity securities to be allotted after such expiry and the directors may allot
equity securities in pursuance of any such offers agreements as if the authority conferred by this resolution had not
expired.

8.

That, subject to the passing of resolution number 7 above, the directors be and they are hereby empowered, pursuant
to section 570 of the Act, to allot equity securities (as defined in section 560 of the Act) for cash pursuant to the
authority conferred by resolution number 7 or by way of a sale of treasury shares as if section 561 of the Act did not
apply to any such allotment, provided that this power shall be limited to:

8.1 the allotment of equity securities in connection with a rights issue or other pro rata offer in favour of holders of

equity securities where the equity securities respectively attributable to the interests of all those persons at such
record dates as the directors may determine are proportionate (as nearly as may be) to the respective numbers of
equity securities held by them subject to such exclusions or other arrangements as the directors may consider
necessary or expedient to deal with treasury shares, fractional entitlements, record dates, practical or legal
difficulties under the laws of any territory or the requirements of any regulatory body or stock exchange or by virtue
of equity securities being represented by depositary receipts or any other matter whatsoever; and

86

Restore plc
Notice of Annual General Meeting

RESTORE PLC | REPORT &  ACCOUNTS 2012

8.2 the allotment (otherwise than pursuant to paragraph 8.1 above) of equity securities up to an aggregate nominal

amount of £374,002.50,

and shall expire upon the expiry of the general authority conferred by resolution 7 above, except that the Company may
before such expiry make offers or agreements which would or might require equity securities to be allotted and/or
shares held by the Company in treasury to be sold or transferred after such expiry and the directors may allot equity
securities and/or sell or transfer shares held by the Company in treasury in pursuance of such offers or agreements as if
the power conferred by this resolution had not expired.

9.

That the Company be and is hereby generally and unconditionally authorised, in accordance with section 701 of the
Act, to make market purchases (within the meaning of section 693(4) of the Act) of ordinary shares of 5 pence each in
the capital of the Company ("Ordinary Shares") on such terms and in such manner as the directors may from time to
time determine provided that:

9.1 the maximum number of Ordinary Shares authorised to be purchased is 7,480,049;

9.2 the minimum price which may be paid for each Ordinary Share is 5 pence (exclusive of expenses payable by the

Company);

9.3 the maximum price which may be paid for each Ordinary Share (exclusive of expenses payable by the Company)

cannot be more than 105 per cent. of the average market value of an Ordinary Share for the five business days
prior to the day on which the Ordinary Share is contracted to be purchased;

the authority conferred shall expire at the conclusion of the next annual general meeting of the Company or if earlier on
the date which is 15 months after the date of this annual general meeting except that the Company may before such
expiry make a contract to purchase its own shares which will or may be completed or executed wholly or partly after
such expiry.

By order of the Board

Registered Office

The Databank
Unit 5, Redhill Distribution Centre
Salbrook Road, Redhill
Surrey RH1 5DY

Sarah Waudby 
Company Secretary 
9 April 2013

87

RESTORE PLC | REPORT &  ACCOUNTS 2012

Restore plc
Notice of Annual General Meeting

Notes: These notes are important and require your immediate attention.

A Shareholder entitled to attend and vote at the Annual General Meeting is entitled to appoint another person of his/her choice as that
Shareholder's proxy to exercise all or any of that Shareholder's rights to attend and to speak and vote at the meeting on his/her
behalf.  A Shareholder may appoint more than one proxy in relation to the meeting, provided that each proxy is appointed to exercise
the rights attached to a different share or shares held by that Shareholder.  A proxy does not need to be a shareholder of the
Company.

A Form of Proxy for use in connection with the meeting is enclosed with the document of which this notice forms part.  Completion
and return of a Form of Proxy will not prevent a Shareholder from attending and voting in person at the meeting.  Addresses (including
electronic addresses) in this document are included strictly for the purposes specified and not for any other purpose.

To appoint a proxy or proxies Shareholders must complete a Form of Proxy, sign it and return it, together with the power of attorney
or, any other authority under which it is signed, or a notarially certified copy of such authority, to the Company's registrars, Capita
Registrars, PxS, The Registry, 34 Beckenham Road, Beckenham, Kent, BR3 4TU so that it is received no later than 2.00 pm on 28
May 2013.

Only those members entered on the register of members of the Company at 6.00 p.m. on 28 May 2013 or, in the event that this
meeting is adjourned, in the register of members as at 6.00 p.m. on the day two days before the date of any adjourned meeting, shall
be entitled to attend and vote at the meeting in respect of the number of ordinary shares registered in their names at that time.
Changes to the entries on the register of members by the close of business on 28 May 2013 or, in the event that this meeting is
adjourned, in the register of members before the close of business on the day two days before the date of the adjourned meeting,
shall be disregarded in determining the rights of any person to attend or vote at the meeting.

CREST members who wish to appoint a proxy or proxies through the CREST electronic proxy appointment service may do so for the
Annual General Meeting to be held at 2.00 pm on 30 May 2013 and any adjournment(s) thereof by using the procedures described in
the CREST Manual. CREST personal members or other CREST sponsored members, and those CREST members who have
appointed a voting service provider should refer to their CREST sponsors or voting service provider(s), who will be able to take the
appropriate action on their behalf. 

In order for a proxy appointment or instruction made by means of CREST to be valid, the appropriate CREST message (a “CREST
Proxy Instruction”) must be properly authenticated in accordance with Euroclear UK & Ireland Limited’s specifications and must
contain the information required for such instructions, as described in the CREST Manual. The message must be transmitted so as to
be received by the Company’s agent, Capita Registrars Limited (CREST Participant ID: RA10), no later than 48 hours before the time
appointed for the meeting. For this purpose, the time of receipt will be taken to be the time (as determined by the time stamp applied
to the message by the CREST Application Host) from which the Company’s agent is able to retrieve the message by enquiry to
CREST in the manner prescribed by CREST. 

CREST members and, where applicable, their CREST sponsor or voting service provider should note that Euroclear UK & Ireland
Limited does not make available special procedures in CREST for any particular messages. Normal system timings and limitations will
therefore apply in relation to the input of CREST Proxy Instructions. It is the responsibility of the CREST member concerned to take (or,
if the CREST member is a CREST personal member or sponsored member or has appointed a voting service provider, to procure that
his CREST sponsor or voting service provider takes) such action as shall be necessary to ensure that a message is transmitted by
means of the CREST system by any particular time. In this connection, CREST members and, where applicable, their CREST sponsor
or voting service provider are referred in particular to those sections of the CREST Manual concerning practical limitations of the
CREST system and timings.

The Company may treat as invalid a CREST Proxy Instruction in the circumstances set out in Regulation 35(5)(a) of the Uncertificated
Securities Regulations 2001.

You may appoint more than one proxy provided each proxy is appointed to exercise rights attached to different shares. In the event of
a conflict between a blank proxy form and a proxy form which states the number of shares to which it applies, the specific proxy form
shall be counted first, regardless of whether it was sent or received before or after the blank proxy form, and any remaining shares in
respect of which you are the registered holder will be apportioned to the blank proxy form. You may not appoint more than one proxy
to exercise rights attached to any one share. To appoint more than one proxy, you should contact Capita Registrars, PxS, The
Registry, 34 Beckenham Road, Beckenham, Kent, BR3 4TU.

Any corporation which is a member can appoint one or more corporate representatives who may exercise on its behalf all of its
powers as a member provided that they do not do so in relation to the same shares.

Copies of the following documents will be available for inspection at the Company’s registered office during normal working hours on
any week day (Saturdays, Sundays and public holidays excepted) from the date of this notice until the date of the Annual General
Meeting and at the place of the Annual General Meeting for 15 minutes prior to and during the meeting:

a.

copies of all service agreements or letters of appointment under which the directors of the Company are employed by the Company.

Biographical details of each director who is being proposed for re-appointment or re-election by shareholders can be found by visiting
the Company’s website www.restoreplc.com.

1.

2.

3.

4.

5.

6.

7.

8.

9.

88

Restore plc
Notice of Annual General Meeting

RESTORE PLC | REPORT &  ACCOUNTS 2012

EXPLANATION OF RESOLUTIONS

Resolution 7 – authority to allot shares
At the last AGM of the Company held on 21 May 2012, the directors were given authority to allot ordinary shares in the
capital of the Company up to a maximum nominal amount of £1,073,885.40  representing approximately one third of the
Company’s then issued ordinary share capital.

The directors consider it appropriate that a further similar authority be granted to allot ordinary shares in the capital of the
Company up to a maximum nominal amount of £1,246,674.85  representing approximately one third of the Company’s
issued ordinary share capital as at 9 April 2013  (the latest practicable date before publication of this document) during the
shorter of the period up to the conclusion of the next annual general meeting in 2014 or 15 months.

As at the date of this notice the Company does not hold any ordinary shares in the capital of the Company in treasury.

Resolution 8 – disapplication of statutory pre-emption rights
Resolution 8 will empower the directors to allot ordinary shares in the capital of the Company for cash on a non-pre-emptive
basis:
• in connection with a rights issue or other pro-rata offer to existing shareholders; and
• (otherwise than in connection with a rights issue or other pro-rata offer to existing shareholders) up to a maximum nominal
value of £374,002.50, representing approximately 10 per cent of the issued ordinary share capital of the Company as at 9
April 2013 (the latest practicable date before publication of this document).

Resolution 9 – authority to make market purchases of own shares
Resolution 9 gives the Company authority to buy back its own ordinary shares in the market as permitted by the Companies
Act 2006. The authority limits the number of shares that could be purchased to a maximum of 7,480,049 (representing
approximately 10 per cent. of the Company’s issued ordinary share capital as at 9 April 2013 (the latest practicable date
before publication of this letter), and sets minimum and maximum prices. This authority will expire at the conclusion of the
next annual general meeting or, if earlier, 15 months after the resolution is passed.

The directors have no present intention of exercising the authority to purchase the Company’s ordinary shares but will keep
the matter under review, taking into account the financial resources of the Company, the Company’s share price and future
funding opportunities. The authority will be exercised only if the directors believe that to do so would be in the best interest of
shareholders generally.

Companies purchasing their own shares are allowed to hold them in treasury as an alterative to cancelling them. No
dividends are paid on shares whilst held in treasury and no voting rights attach to treasury shares. 

89

RESTORE PLC | REPORT &  ACCOUNTS 2012

Please use the reply paid envelope provided

90

RESTORE PLC | REPORT &  ACCOUNTS 2012

Restore plc

(the “Company”)
(registered in England – No. 5169780)

FORM OF PROXY FOR USE AT THE ANNUAL GENERAL MEETING 
TO BE HELD ON 30 MAY 2013 AT 2PM.

I/We 
(Name in full in block capitals please)

of

being [a] member[s] of Restore plc appoint the chairman of the meeting or

as my/our proxy to vote for me/us on my/our behalf at the annual general meeting of the Company to be held on 30
May 2013 at 2.00 pm and at any adjournment of the meeting, on the resolutions listed below, as indicated by an ‘x’
in the appropriate box and, on any other resolutions, as he thinks fit.

Please tick here if this proxy appointment is one of multiple appointments being made

For

Against

Vote 
Withheld

Resolution      Business                                       

ORDINARY RESOLUTIONS

1.            To receive the Company’s annual accounts for the financial year

ended 31 December 2012 together with the directors’ report and
the auditor’s report on those accounts.

2.            To re-appoint Baker Tilly UK Audit LLP as auditors.
3.            To authorise the directors to set the auditors’ remuneration.
4.            To re-appoint Adam Councell as a director of the Company.
5.            To re-appoint Sir Paul Stephenson as a director of the Company.
6.            To declare a dividend of 1.1 pence per Ordinary Share.
7.            To authorise the directors to allot shares pursuant to section 551

Companies Act 2006.

SPECIAL RESOLUTIONS

8.            To disapply section 561 Companies Act 2006. 
9.            To authorise the Company to make market purchases of its own

shares.

Signature:                                                                                                   

Date:                                    2013

91

RESTORE PLC | REPORT &  ACCOUNTS 2012

Restore plc

Notes

1.

2.

3.

4.

5.

A member who is entitled to attend and vote at the meeting is entitled to appoint one or more proxies to attend, speak and to vote
instead of him/her provided each proxy is appointed to exercise rights in respect of different shares. To appoint more than one proxy
(an) additional proxy form(s) may be obtained by contacting Capita Registrars, PxS, The Registry, 34 Beckenham Road, Beckenham,
Kent, BR3 4TU, or you may photocopy this page indicating on each copy the name of the proxy you wish to appoint and the number
of shares in respect of which the proxy is appointed. All forms must be signed and should be returned to Capita Registrars in the same
envelope. 

A proxy need not be a member of the Company but must attend the meeting to represent you. To appoint as your proxy a person
other than the Chairman of the meeting, insert their full name in the space provided. If you sign and return this proxy form with no
name inserted as such, the Chairman of the meeting will be deemed to be your proxy. Where you appoint as your proxy someone
other than the Chairman, you are responsible for ensuring that they attend the meeting and are aware of your voting intentions.

If someone else signed the form on your behalf, you or that person must send the power of attorney or other written authority under
which it is signed to the address overleaf.  

In the case of joint holders, the vote of the senior member who tenders a vote, whether in person or by proxy, will be accepted to the
exclusion of the votes of any other of the joint holders. For these purposes, seniority shall be determined by the order in which the
names stand on the register of members.

In the case of a corporation, this Form of Proxy must be executed under its common seal or signed on its behalf by a duly authorised
officer. 

6.

To be valid any proxy form or other instrument appointing a proxy must be:

a. completed and signed;

b. sent or delivered to Capita Registrars, PxS, The Registry, 34 Beckenham, Kent, BR3 4TU; and

c.

received by Capita Registrars no later than 2.00 pm on 28 May 2013

7.

8.

9.

Completion of a Form of Proxy will not affect the right of a member to attend and vote at the Annual General Meeting.

To direct your proxy how to vote on the resolutions mark the appropriate box on your proxy form with an ‘x’. To abstain from voting on
a resolution, select the relevant “vote withheld” box. A vote withheld is not a vote in law, which means that the vote will not be counted
in the calculation of votes for or against the resolution. If no voting indication is given, your proxy will vote or abstain from voting at his
or her discretion. Your proxy will vote (or abstain from voting) as he or she thinks fit in relation to any other matter which is put before
the meeting.

Shares held in uncertificated form (i.e. in CREST) may be voted through the CREST Proxy voting Service in accordance with the
procedures set out in the CREST Manual. The message must be transmitted so as to be received by the Company’s agent, Capita
Registrars Limited (CREST Participant ID: RA10), no later than 48 hours before the time appointed for the meeting. For this purpose,
the time of receipt will be taken to be the time (as determined by the time stamp applied to the message by the CREST Application
Host) from which the Company’s agent is able to retrieve the message by enquiry to CREST in the manner prescribed by CREST.

10. You may not use any electronic address provided either in this form of proxy or any related documents (including the notice of meeting)

to communicate with the Company for any purposes other than those expressly stated.

92

RESTORE PLC | REPORT &  ACCOUNTS 2012

Financial 
Calendar

Annual General Meeting Held in May

Half year results

September

Financial year end

31 December

Full year results

March

LOCATIONS

Restore plc
66 Grosvenor Street
London
W1K 3JL
T: 020 7409 2420
E: info@restoreplc.com
W: www.restoreplc.com

Restore Limited
The Databank
Unit 5
Redhill Distribution Centre
Salbrook Road
Redhill
Surrey
RH1 5DY
T: 01293 446270
F: 01293 446276
E: info@restore.co.uk 
W: www.restore.co.uk

Restore Shred Limited
208b Westminster Industrial Estate
Warspite Road
Woolwich
SE18 5NU
T: 0845 603 5616
E: enquiries@restoreshred.co.uk 
W: www.restoreshred.co.uk

Restore Scan Limited
10 Stapleton Road
Orton Southgate
Peterborough
PE2 6TB
T: 01733 366800
F: 01733 366801
E: enquiries@restorescan.co.uk 
W: www.restorescan.co.uk

Sargents Trading Limited
Thameside House 
Crabtree Manorway North 
Belvedere
Kent
DA17 6JL
T: 020 8312 4545
F: 020 8312 0486
E: enquiries@sargents.co.uk 
W: www.sargents.co.uk

Harrow Green Limited
2 Oriental Road
Silvertown
London
E16 2BZ
T: 020 7540 6500
E: info@harrowgreen.com  
W: www.harrowgreen.com