Riverview Financial Corporation
Annual Report 2020

Plain-text annual report

ANNUAL REPORT 2020 Growing Together in Changing Seasons CONSOLIDATED SELECTED FINANCIAL DATA (Dollars in thousands, except per share data) Year Ended December 31 2020 2019 2018 2017 2016 Condensed statements of financial performance: Interest income Interest expense Net interest income Provision for loan losses Net interest income after provision for loan losses Noninterest income Noninterest expense Income before income taxes Provision for income tax expense Net income Condensed statements of financial position: $46,046 $49,547 $51,854 $29,593 $20,336 6,783 39,263 6,282 32,981 8,773 8,600 40,947 2,406 38,541 8,514 62,708 42,068 (20,954) 257 4,987 701 7,965 43,889 615 43,274 8,880 38,925 13,229 2,371 4,120 25,473 2,734 22,739 4,411 28,560 (1,410) 3,501 2,172 18,164 453 17,711 3,647 17,329 4,029 962 $(21,211) $4,286 $10,858 $(4,911) $3,067 Investment securities $103,695 $91,247 $104,677 $93,201 $73,113 Net loans Other Assets Total Assets Deposits Short-term borrowings Long-term debt Other liabilities Stockholders' equity 1,127,039 844,593 886,836 949,665 405,611 126,820 144,114 146,090 120,741 64,324 $1,357,554 $1,079,954 $1,137,603 $1,163,607 $543,048 $1,015,460 $940,480 $1,004,593 $1,026,480 $452,560 228,765 15,897 97,432 6,971 14,393 118,110 6,892 12,208 6,000 13,233 11,638 31,500 11,154 5,914 113,910 106,256 41,920 Total liabilities and stockholders' equity $1,357,554 $1,079,954 $1,137,603 $1,163,607 $543,048 Per share data: Net income Cash dividends declared Tangible stockholders' equity Cash dividends declared as a percentage of net income $(2.29) $0.15 $10.26 -6.55% $0.47 $0.35 $9.83 $1.19 $0.30 $9.39 $(0.91) $0.55 $8.50 74.47% 25.21% -60.44% $0.95 $0.55 $10.84 57.89% Average common shares outstanding 9,258,493 9,167,415 9,096,142 5,260,537 3,219,339 Selected ratios (based on average balances): Net income as a percentage of total assets Net income as a percentage of stockholders' equity Tier 1 capital as a percentage of adjusted total assets Net interest income as a percentage of earning assets Selected ratios (based on period end balances): Loans, net as a percentage of deposits (1) Tangible stockholders' equity as a percentage of tangible total assets (1) Tier 1 capital as a percentage of risk-weighted assets Total capital as a percentage of risk-weighted assets Allowance for loan losses as a percentage of loans, net (1) Full-time equivalent employees (1) Excludes PPP loans. -1.66% -19.68% 9.76% 3.33% 87.39% 8.65% 12.92% 14.17% 1.37% 221 0.38% 3.69% 9.07% 4.07% 90.60% 8.61% 11.48% 12.39% 0.88% 276 0.94% 9.81% 8.37% 4.19% 88.91% 7.72% 10.69% 11.42% 0.71% 310 -0.65% -6.97% 7.95% 3.76% 0.57% 7.06% 7.72% 3.83% 93.13% 90.45% 6.80% 9.74% 10.43% 0.66% 297 6.55% 9.95% 10.89% 0.91% 137 ANNUAL REPORT 2020 | Growing Together in Changing SeasonsANNUAL REPORT 2020 | Growing Together in Changing Seasons DEAR FRIENDS AND VALUED SHAREHOLDERS, It is with tremendous respect and admiration that I open this year’s Also challenging, and frankly unsatisfactory, were our financial results for annual report with a hearty “congratulations” to Bill Wood on his the year ended 12/31/2020. While we began identifying and implementing retirement from the Board in June. Over the past 40 years, Bill served efficiency initiatives during 2019, 2020’s results were severely challenged as former Chairman of the Board of Riverview Financial Corp. and by the impact of COVID-19, which was directly responsible for related Chairman, President, and CEO of Clearfield Bank & Trust Company. As triggering events outside of management’s control that created the a trusted advisor, experienced board member and leader, mentor, and nonrecurring goodwill impairment charge and significant net loss for the friend to many over the course of his career, his absence is notable, year. As difficult as this event was for us to report, it is behind us. and he will be missed. Bill, best wishes from the entire Riverview family of shareholders, directors, and employees! I look forward to demonstrating core earnings improvement as a direct result of our efficiency initiatives, a sound credit portfolio, and an If I had to describe 2020 using one word it would simply be incredible team of employees that have proven their resilience throughout “Challenging”. The term Coronavirus began to surface in late 2019 and our implementation of expense reduction measures and a very early 2020 as a virus discovered overseas that many initially viewed challenging 2020. In conclusion, I encourage you to read the remainder of the annual report. You will see many ways your company was able to not only survive a very challenging year, but also to find ways to accelerate our ability to improve operations, products, and services for the future as a result of the challenges overcome and lessons learned. I believe every challenge creates opportunity. Your management team and Board of Directors used 2020’s challenges to identify opportunities to improve the fundamental operations of your company for the long term. These efforts will yield tangible positive results as we exit the pandemic environment and the economy reopens at an accelerated pace. Thank you for your ongoing dedication and support for Riverview Financial Corporation. Brett D. Fulk | PRESIDENT & CEO as something we needed to be aware of, but not likely something to be overly concerned about in the United States. Amazingly, by the end of March 2020 this highly contagious strain of a new COVID virus had virtually shut down major portions of the U.S. economy, including the Commonwealth of Pennsylvania. Like many other states, Pennsylvania began to implement emergency restrictions upon travel, limiting business activities, mandating the use of personal protective equipment, and other measures deemed necessary to “get ahead of the curve” and turn the tide of the rise in cases throughout our nation. These rapid developments created significant challenges for everyone; individuals, businesses (regardless of size), the health care community, and government entities alike. I vividly recall how our company was required to modify operations virtually overnight on one Friday in March to create a COVID-19 safe environment for our customers, employees, and communities without disrupting the ability of our customers to access the critical services provided by our bank. I am incredibly proud of the creativity, work ethic, and dedication demonstrated by the entire Riverview team of employees, without which we could not have possibly met the challenges faced during these trying times. Your company not only rose to the occasion, it excelled, providing Paycheck Protection Program Loans (PPP) in an amount that positioned Riverview to be recognized as a top PPP loan funding company on a national level, providing funds to over 1,200 businesses amounting to over $270 million, ensuring ongoing employment for the employees of those businesses. This achievement cannot be overstated considering Riverview did not previously have an established SBA department, historically making only a handful of SBA loans annually. This is just one of the successful initiatives your company implemented in the COVID-19 environment. You will have the opportunity to learn about several others as you peruse the remainder of this annual report. 1 1 1 RISING THROUGH ADVERSITY To help ensure sustainability and function throughout the ongoing effects of NPAs (excl. performing restructured)/Assets(1)(%) the COVID-19 pandemic, we had to make tough choices to alter our business model. Adjusting our day to day operations, delivery channels, and modifying our workforce and branch network, we worked diligently to shift resources and focus as customer and economic demands changed. HIGHLIGHTS IN THE NUMBERS:  Reduction in annualized proforma operating costs estimated at $5.3 million pre-tax, $4.2 million after tax, resulting from additional actions taken in the fourth quarter of 2020 to improve ongoing operating efficiencies through back office consolidations and related reductions in force, coupled with the pending closure of two offices and the sale of two additional offices. 0.60% 0.50% 0.40% 0.30% 0.20% 0.10% 0.00% 6 1 0 2 7 1 0 2 8 1 0 2 9 1 0 2 0 2 0 2 RIVE PEER (1) Excludes PPP loans  Strengthened capital levels through a private placement issuance of $25 million of Floating Rate Subordinated Notes at attractive pricing in the current low interest rate environment.  Loans greater than 90 days past due, Nonaccrual, and Foreclosed Assets (“OREO”) totaled $2.0 million at December 31, 2020, compared to $3.4 million at September 30, 2020 and $2.4 million at December 31, 2019.  Recorded 117% year over year growth in mortgage banking income.  Reported 10% year over year reduction in total noninterest expense, excluding Goodwill Impairment Charges of $24.8 million. Bank Level Capital Adequacy Well Capitalized under Basel III Min. Regulatory Capital Ratios under Basel III (with 2.5% capital buffer) At 12/31/2018 At 12/31/2019 At 12/31/2020 (1 ) Total risk-based capital (to risk-weighted assets) Tier 1 capital (to risk-weighted assets) Common equity tier 1 risk-based capital (to risk-weighted assets) Tier 1 capital (to average total assets) > 10.0% > 8.0% > 6.5% > 5.0% 10.5% 8.5% 7.0% 4.0% (1) Includes utilization of $15mm of the $25mm Subordinated Debt Offering downstreamed into Riverview Bank in the form of Tier I Capital. 11.4% 10.7% 10.7% 8.4% 12.4% 11.5% 11.5% 9.1% 14.2% 12.9% 12.9% 9.8% Enhancement & Efficiency In The Digital Experience We had to be nimble and pivot quickly, significantly enhancing our digital resources at an accelerated pace, given the rapidly changing environment.  Elevating our push to digital  eStatement adoption jumps 150% during 2020.  Mobile Banking usage continues to climb with an 11% increase in adoption.  Converting nearly half of our workforce to a remote workspace.  Completion of our Digital Lending Application & Processing Platform, providing an entirely automated user and customer experience. Unified Under One Brand In December 2020 Riverview Bank began consolidation of our divisional brands, allowing the Bank to be consistently identifiable across all markets we serve throughout Pennsylvania. Riverview Bank and its operating divisions, CBT Bank and Citizens Neighborhood Bank have effectively operated as one Bank for several years, and this change is in name only. The transition to one brand provides the Bank with greater ability to deliver a consistent community banking experience with exceptional customer service and  Continuous automation of internal processes, providing less friction, a streamlined local decision-making across Pennsylvania’s neighborhoods workflow, and a quicker, more efficient delivery to the customer. under one unified brand without changes to procedures, processes, products, or services. + SAME LOCAL BANK, SHARING ONE COMMON NAME. 2 ANNUAL REPORT 2020 | Growing Together in Changing SeasonsANNUAL REPORT 2020 | Growing Together in Changing Seasons RELATIONSHIPS THAT BENEFIT AND PROVIDE A RETURN Customer Relationship Benefits At Riverview Bank, we think differently. We think about our customers’ needs – even outside of banking – and provide offerings that extend into their life as added perks to our PLUS checking relationship. PLUS CHECKING+ Call us old fashioned, but we believe a community bank should remain a resource, an advocate for your best interest. While saving and funding is a part of that equation, we also focus on what matters the most, what keeps our customers going, such as; cell phone protection, roadside assistance, local and national shopping discounts, identity theft protection, and that is just the start. My PerksPLUS Discount App Cell Phone Protection Up to $600 covered (2x/year) Roadside Assistance Up to $80 covered (4x/year) ID Theft Aid Identity Restoration2, Identity Monitoring2, & Credit Monitoring2 WE THINK DIFFERENTLY! Member FDIC Buyer’s Protection and Extended Warranty Health Savings Prescription | Vision | Hearing Accidental Death and Travel Insurance 1 Growth percentage is net of BaZing account fees and only includes account-based fees. NSF, ATM, debit card and other services fees are not included in this growth percentage. 2 Identity Monitoring and Credit Monitoring require additional enrollment on BaZing.com. Cell phone protection and personal identity theft benefit are subject to additional terms and conditions. Community Support Benefits Our relationship benefits extend past our customer base to our local community merchants. The discounts awarded to our PLUS account holders are provided by our local merchants in exchange for free digital advertising and proximity alerts. We call this program, Live Local: Creating Communities that Thrive. Throughout 2019 and 2020 Riverview Bank onboarded over 500 local merchants to the Live Local Program. This is just one community resource within our full-circle approach in promoting community cohesion. 500+ MERCHANTS 50,000+ CONSUMERS Positive Company Return PLUS checking creates a win scenario for all! While our customers benefit from the savings on discounts and cutting the recurring payments of costly subscriptions, and our community merchants benefit from the free advertising, our migration to the PLUS checking suite (together with other changes aimed at enhancing fee income) has also been fruitful, providing a 161.5 % total increase in recurring monthly noninterest revenue and a 16.4 % increase on total average checking account balances throughout 2020. 2020: 161.5% INCREASE in total RECURRING MONTHLY ACCOUNT FEES 1 16.4% INCREASE in total average CHECKING ACCOUNT BALANCES 3 ANNUAL REPORT 2020 | Growing Together in Changing Seasons WORKING TOGETHER TO KEEP OUR COMMUNITIES THRIVING COVID-19 Community Relief Efforts Our philanthropic efforts during 2020 may have looked different, but they achieved the same goal of creating a positive impact in the communities we serve, and in which we live and work. Riverview Bank believes that the only way we succeed as a company is by our communities thriving, which is why we were quick to pivot when the pandemic began, providing customers and communities relief, including safe, fast, contactless, and often fee-free access to their money.  No Fee ATM Access, Any ATM, Anywhere *  COVID-19 Relief Loan –A loan providing cash flow to COVID-19 impacted community members, offering 0% APR and No Payments for First Six Months, up to $5,000.00 1  Early access to Long-Term CD Savings, Penalty Free and at No Cost up to $5,000.00 *  Fee Waivers or reversals of fees for Consumer Account holders for Customers experiencing Financial Hardship Community Impact Our community impact throughout 2020 remained abundant and purposeful. At a time when our community’s needs were at the highest, Riverview Bank remained attentive and compelled to support these needs through contribution and action. This year we are proud to report that we supported over 294 non-profit organizations with over $360,000 in funding. “At Riverview Bank, we believe that our employees, customers, and the communities we serve are the reasons for our very existence. In this time of uncertainty, our team was diligent in providing the resources and services necessary to remain safe while continuing to meet the needs of our customers, creating peace of mind. The COVID pandemic never changed our plan, our number one priority: to be here for you.” Brett D. Fulk | PRESIDENT & CEO Major Gifts Our major gifts reflect large contributions that fit within our Areas of Impact, which reflect needs in our communities and how they complement the mission of our company:  $96,500+ Youth and Education  $88,000+ Community Development  $45,000+ Financial and Health Wellness  $21,000+ Veterans & Active Military Funding  $13,000+ The Arts Employee Giving Annually our employees participate in a holiday giving mission called Operation Community Spirit. Knowing the compounding needs and remote situations due to the COVID pandemic, we challenged our employees to develop alternatives to the regular contribution and volunteer efforts they deployed in years past. With this challenge we added a tagline called “Catch the Spirit,” knowing that with this outside-the-box thinking our teams would inspire other community members and businesses to jump on board with their non-traditional ways of giving. And that is just what happened. Our team of 221 employees completed 52 Giving Missions, providing over $13,100 in funding in less than 20 days. 52+ TOTAL GIVING MISSIONS $13,100 TOTAL CONTRIBUTIONS 33 85 SCHOOLS SPONSORED TEACHERS SERVED 3,200+ STUDENTS EDUCATED Financial Wellness At Riverview Bank we believe in order to provide our communities a greater level of financial success we must endeavor to provide convenient access to financial education and related tools. In 2020 we provided state-certified interactive financial literacy curriculum to 33 schools within our footprint, serving over 3,200 students. * The noted community relief benefits ended on July 2, 2020. 1 Borrower must recently be unemployed due to the COVID-19 pandemic. Borrower must be able to furnish last pay stub or other acceptable proof of income. Subject to credit approval. Standard underwriting criteria apply. Credit score based on lowest score of all applicants. Automatic Payment Deduction from a Riverview checking or savings account is required. 0.00% APR (Annual Percentage Rate) for the first six (6) months of the loan, thereafter the loan will accrue at a 2.99% APR for 18 months of the term. 24-month term loan. No Payments for the first six (6) months of the loan. Thereafter, payments of principal and interest will start at month seven (7) and will continue 18 months for the life of the loan. Other terms and conditions may apply. If maximum loan amount of $5,000.00 is borrowed and repaid making the required loan payments only, the monthly payment will be 18 equal payments of $284.40 to satisfy the loan. Please contact the bank for full details. 4 Helping our Local Library Become Virtual In an outstanding effort of attempting to keep people connected while at a distance, the Orwigsburg Free Public Library decided to offer a book club utilizing Zoom meetings. Riverview Bank sponsored the book club kits for all the library members. Once the book club completes their session, the books will be sent to the next library to enjoy. Claudia Gross, Library Director shares “Riverview Bank’s gift will continue to enrich the book clubs of all seventeen Pottsville District Libraries and benefit all of the Commonwealth of Pennsylvania Libraries for years to come”. Funding for Essential Needs At the onset of the pandemic we met with non-profit organizations to understand the immediate needs of communities given the challenges we were facing. One challenge that proved consistent across all our markets was potential food scarcity and insecurity. As a result, we partnered with the Central Pennsylvania Food Bank to provide $15,000 in funding, helping to ensure many families in need still had access to healthy food options, despite the fact that many school districts and community outreach programs were forced to alter their programs or shut down completely. PPP Loan Funding Riverview Bank proudly participated in the Paycheck Protection Program (PPP), administered through the Small Business Administration (SBA), providing local and national businesses and non-profits over 1,275 PPP loans, with nearly $275 Million provided in funding. Throughout the pandemic, Riverview dedicated significant resources to the Paycheck Protection Program and our CARES ACT Team worked tirelessly, knowing these efforts were a lifeline our communities needed to survive. Janney Montgomery Research conducted a national study examining 600+ publicly-owned bank’s filings that participated in PPP loan funding with the SBA. Riverview Bank outperformed many peer banks and competitors, coming in at #10 on their national list of over 600 financial institutions with PPP loans equal to 20% or more of their assets. ROUND 1: 1,275 PPP LOANS Processed for nearly Riverview Financial Corporation $275MM #10 600+ BANKS RANKED Source: Janney Research (FIG Group), FDIC/Fed call report filings 9-30-20 NATIONALLY AMONG 20% 1,356,727 RIVE $ The PPP Loan Efforts Generated Approximately $7.6MM in associated fee income, of which $2.5MM was recognized in 2020. Customer Testimonials “ “ Pale, Inc / PLK Real Estate LLC | LEMOYNE, PA “We are an essential business, so we continued to operate on a drastically reduced payroll and shorter operation hours. These were terrifying times, and Riverview Bank has been a huge lifeline! I used the PPP Loan to stay afloat and save what little income we had for future needs.” - Paula Kostick Swisher Concrete Products | CLEARFIELD, PA “Thanks to Riverview Bank, I was able to keep all my workers employed at their regular pay scale! I was impressed! My commercial relationship manager was extremely attentive to getting my application processed quickly and accurately.” - Jeannine Swisher “ “ Classy III, Inc. | SCHUYLKILL HAVEN, PA “Without our PPP loan, employee layoffs would have been unavoidable. Having the very survival of a company you have worked so long and hard to maintain threatened is a frightening experience, to say the least! Our Commercial Relationship Manager and the entire Riverview team were invaluable in guiding us through this process in a professional, prompt and knowledgeable manner.” - Nancy Mady D&M Enterprizes Inc. | HAMBURG, PA “Our Commercial Relationship Manager was easy to work with and sincere. He cared about the survival of our business. We have worked with many other financial institutions throughout the years, and Riverview is by far the best!” - Maureen Vitez 5 ANNUAL REPORT 2020 | Growing Together in Changing Seasons BOARD OF DIRECTORS John G. Soult, Jr CHAIRMAN Brett D. Fulk PRESIDENT & CEO David W. Hoover VICE CHAIRMAN Paula M. Cherry DIRECTOR Albert J. Evans DIRECTOR Maureen M. Gathagan DIRECTOR Howard R. Greenawalt DIRECTOR Joseph D. Kerwin DIRECTOR Kevin D. McMillen DIRECTOR Timothy E. Resh DIRECTOR Marlene K. Sample DIRECTOR WILLIAM WOOD, RETIRED ON JUNE 5, 2020 Congratulations on your retirement! William E. Wood has worked in the banking industry for over 40 years. In 1999, he was appointed as the CEO of CBT Bank. In 2006, Mr. Wood was appointed to the Board of Directors, serving the subsequent 14 years. Thank you, Bill, for your many years of commitment and leadership. 6 William E. Wood DIRECTOR ANNUAL REPORT 2020 | Growing Together in Changing SeasonsOFFICERS & MANAGEMENT Executive Management Brett D. Fulk President and Chief Executive Officer Scott A. Seasock SEVP, Chief Financial Officer Ginger G. Kunkel SEVP, Chief Operating Officer Richard W. Ogden SEVP, Chief Risk Officer Senior Officers Senior Management Wim Van Olden EVP, Chief Credit Officer Ronald Bednar EVP, Chief Information Officer LeeAnn Gephart EVP, Chief Marketing Officer Joseph Kelly SVP, Commercial Market Executive Linda Spoon SVP, Director of Human Resources Robyn Alexander Director of Retail Operations & Automation, Vice President Jason McFalls Director of Retail Banking, Senior Vice President Melinda Aungst Executive Administrator, Corporate Secretary Linda Broome Loan Operations Manager, Vice President Connie Hooks BSA Officer, Senior Vice President Kayla Irwin Security Officer, Vice President Lori Kissinger Deposit Services Manager, Vice President Dean Sanders Information Security Officer, Senior Vice President Theresa Wasko Finance Planning Officer, Senior Vice President Robert Weidler Controller, Senior Vice President Karen Wriglesworth Chief Compliance & CRA Officer, Senior Vice President Jon Yarger Director of Consumer Services, Vice President Jeffrey Krall Financial Services Program Manager, Vice President Christine Zanis Director of Trust Services, Senior Vice President 294+ NONPROFITS SERVED $360K+ TOTAL CONTRIBUTIONS $1.36B TOTAL ASSET SIZE PRESIDENTS AWARD 27 COMMUNITY OFFICES 221 TOTAL FTE 14 TOTAL COUNTIES 7 ANNUAL REPORT 2020 | Growing Together in Changing SeasonsERIE CRAWFORD LAWRENCE BUTLER BEAVER ALLEGHENY WASHINGTON WV NY WARREN McKEAN POTTER TIOGA BRADFORD SUSQUEHANNA VENANGO MERCER FOREST ELK CAMERON WYOMING SULLIVAN LACKAWANNA LYCOMING 15 OH CLARION JEFFERSON 25 22 21 24 23 CLEARFIELD CLINTON LUZERNE CENTRE 19 26 UNION SNYDER 29 27 28 MIFFLIN J U N I A T A 10 8 13 R U O T N O M COLUMBIA A L R E U M B D N 11 R O N T H 9 4 2 5 3 1 SCHUYLKILL CARBON LEHIGH 16 6 BERKS LEBANON 7 PERRY 12 DAUPHIN 18 14 CUMBERLAND BUCKS MONTGOMERY 17 NJ LANCASTER CHESTER D E L A W A R E PHILADELPHIA ARMSTRONG INDIANA CAMBRIA BLAIR 30 WESTMORELAND HUNTINGDON SOMERSET 20 BEDFORD GREENE FAYETTE 19 FULTON FRANKLIN ADAMS YORK WAYNE PIKE MONROE N O T P M A H T R O N LOCATIONS MD December of 2020, Riverview 1 CRESSONA 16 ALLENTOWN Bank began consolidating our 2 ORWIGSBURG 17 SOUTHAMPTON COMMERCIAL three bank brand families, including CBT Bank & Citizens Neighborhood Bank, under the Riverview name. = = = 8 3 POTTSVILLE WEST MARKET ST 18 RIVERVIEW WEALTH MANAGEMENT 4 POTTSVILLE PARK PLAZA 5 RIVERVIEW BANK TRUST SERVICES 6 TEMPLE 7 WYOMISSING 8 HALIFAX 9 ELIZABETHVILLE 10 MILLERSBURG 11 TOWER CITY 12 RIDGEVIEW 13 DUNCANNON 14 CAMP HILL RIVERVIEW BANK TRUST SERVICES DE 19 MEYERSDALE 20 SOMERSET 21 N. SECOND STREET, 22 BRIDGE STREET 23 PHILIPSBURG 24 CURWENSVILLE 25 DUBOIS 26 PINE GROVE MILLS 27 HUNTINGDON PLAZA 28 MOUNT UNION 29 WILLIAMSBURG 15 WILLIAMSPORT 30 MORRISONS COVE ANNUAL REPORT 2020 | Growing Together in Changing SeasonsNY OH VENANGO MERCER FOREST ELK CAMERON LYCOMING 15 SULLIVAN LACKAWANNA PIKE WYOMING LUZERNE CLARION JEFFERSON 25 22 21 24 23 CLEARFIELD ARMSTRONG INDIANA CLINTON CENTRE 19 26 UNION SNYDER 29 27 28 MIFFLIN J U N I A T A 10 8 13 R U O T N O M COLUMBIA A L R E U M B D N 11 O N T R H 9 4 2 5 3 1 SCHUYLKILL MONROE N O T P M A H T R O N CARBON LEHIGH 16 LEBANON 7 PERRY 12 DAUPHIN 18 14 6 BERKS CUMBERLAND MONTGOMERY 17 CAMBRIA BLAIR 30 WESTMORELAND HUNTINGDON SOMERSET 20 BEDFORD ERIE CRAWFORD LAWRENCE BUTLER BEAVER ALLEGHENY WASHINGTON WV WARREN McKEAN POTTER TIOGA BRADFORD SUSQUEHANNA WAYNE ANNUAL REPORT 2020 | Growing Together in Changing Seasons STOCKHOLDER INFORMATION CORPORATE HEADQUARTERS 3901 North Front Street | Harrisburg, PA 17110 LEGAL COUNSEL Luse Gorman, PC 5335 Wisconsin Avenue, NW, Suite 780 | Washington, DC 20015 INDEPENDENT AUDITORS Crowe LLP 1455 Pennsylvania Avenue, N.W., Suite 700 | Washington, DC 20004-1008 TRANSFER AGENT American Stock Transfer & Trust Company 6201 15th Avenue, Brooklyn, NY 11219 BUCKS MARKET MAKERS Boenning & Scattergood, Inc. | 610-862-5368 Keefe, Bruyette & Woods | 212-887-7777 Wedbush Securities | 866-662-0351 NJ GREENE FAYETTE 19 FULTON FRANKLIN ADAMS YORK LANCASTER CHESTER D E L A W A R E PHILADELPHIA COMMUNITY REINVESTMENT Copies of Riverview Bank's Community Reinvestment Statement may be obtained without charge by writing to Compliance Officer, at corporate headquarters. DIVIDEND REINVESTMENT Riverview Financial Corporation offers a Dividend Reinvestment Plan whereby stockholders can increase their investment in additional shares of common stock at a 5% discount and without incurring fees or commissions. A prospectus and enrollment form may be obtained by contacting American Stock Transfer & Trust Company, Dividend Reinvestment Department, 6201 15th Avenue, Brooklyn, NY 11219, 1-800-937-5449. DIVIDEND DIRECT DEPOSIT Riverview Financial Corporation stockholders not participating in the Dividend Reinvestment Plan may opt to have their dividends deposited directly into their bank account by contacting American Stock Transfer & Trust Company at 1-800-937-5449. MD DE COMMON STOCK MARKET INFORMATION Shares of Riverview Financial Corporation common stock are listed on the Nasdaq Global Market under the symbol "RIVE". The high and low closing sale prices and dividends per share of the Company's common stock for the four quarters of 2020 and 2019 are summarized as follows: STOCK PRICE & CASH DIVIDEND 2020: First Quarter Second Quarter Third Quarter Fourth Quarter 2019: First Quarter Second Quarter Third Quarter Fourth Quarter HIGH $13.60 $7.60 $7.77 $9.50 HIGH $13.00 $11.44 $11.68 $12.50 LOW $5.25 $4.13 $5.25 $6.76 LOW $10.90 $10.50 $9.90 $11.10 DIVIDEND $0.075 $0.075 $ — $ — DIVIDEND $0.10 $0.10 $0.075 $0.075 WEBSITE INFORMATION: The Company files reports, proxy and information statements and other information electronically with the Securities and Exchange Commission (“SEC”). The SEC maintains an Internet site that contains reports, proxy and information statements and other information regarding issuers that file electronically. The SEC’s website address is http://www.sec.gov. The public can obtain any documents that the company files with the SEC. In addition, the company maintains an Internet website at www.riverviewbankpa.com. The company makes available, free of charge, through the “Investor Relations” link on our Internet website, the annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after they are electronically filed with, or furnish to, the SEC. RiverviewBankPA.com | 1-888-765-7551 RiverviewBankPA.com | 1-888-765-7551 

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