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Robert Half International

rhi · NYSE Industrials
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Ticker rhi
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Sector Industrials
Industry Staffing & Employment Services
Employees 10,000+
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FY2016 Annual Report · Robert Half International
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ANNUAL 
R E P O R T
2 0 1 6

ABOUT US

1  ROBERT HALF | 2016 ANNUAL REPORT

Robert Half is the world’s first and largest specialized staffing firm. For nearly 70 
years, we have helped clients and job candidates find the right fit for their staffing or 
employment needs.

We are a recognized leader in professional staffing and consulting services.

Accountemps® places temporary accounting, 
finance and bookkeeping professionals. 

Robert Half®  Finance & Accounting 
provides skilled full-time accounting and 
finance professionals.

Robert Half®  Management Resources 
places senior-level finance, accounting and 
business systems professionals on an interim 
and project basis. 

OfficeTeam®  specializes in the temporary 
and temporary-to-full-time placement of 
administrative and office support professionals. 

Robert Half® Technology places IT 
professionals on a project and full-time basis,  
and offers clients a full spectrum of technology 
staffing services, including managed services  
and IT solutions consulting.

Robert Half® Legal places in-demand legal 
personnel on a temporary, project and full-
time basis with law firms and corporate legal 
departments. 

The Creative Group®  connects talented 
interactive, design, marketing, advertising and 
public relations professionals with companies  
on a project, contract-to-hire and full-time basis.

Robert Half was founded in 1948 and operates in 18 countries. The company is traded 
on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 Index. 
Robert Half frequently appears on “Best Places to Work” lists around the world. We 
have also been included on FORTUNE magazine’s “Most Admired Companies” list for 
the past 19 years, and in 2016 we were the highest-ranked firm in our industry. Robert 
Half was named to Forbes’ list of “America’s Best Large Employers” in 2016.

Protiviti® 
Robert Half is the parent company of Protiviti, a global consulting firm that delivers 
deep expertise, objective insights, a tailored approach and unparalleled collaboration 
to help leaders confidently face the future. Through a network of 75 locations in 25 
countries, Protiviti and its independently owned Member Firms provide clients with 
consulting solutions in finance, technology, operations, data, analytics, governance,  
risk and internal audit. 

Protiviti has served more than 60 percent of FORTUNE 1000 and 35 percent of FORTUNE 
Global 500 companies. The firm also works with smaller, growing companies, including 
those looking to go public, as well as with government agencies. In 2017, for the third 
straight year, Protiviti was named one of the FORTUNE “100 Best Companies to Work 
For.” In 2016, Consulting magazine cited Protiviti as one of the fastest-growing consulting 
firms for the second consecutive year. Protiviti is a wholly owned subsidiary of Robert Half.

2  ROBERT HALF | 2016 ANNUAL REPORT

 
 
 
 
SELECTED FINANCIAL DATA

(in millions, except per share amounts)

YEARS ENDED DEC 31,

2016

2015

2014

2013

2012

2011

2010

2009

2008

2007

2006

INCOME 
STATEMENT DATA:

Net service revenues

$ 5,250.4  $ 5,094.9  $ 4,695.0 $ 4,245.9 $ 4,111.2 $ 3,777.0 $ 3,175.1 $ 3,036.5 $ 4,600.6 $ 4,645.7 $  4,013.5

Net income

$  343.4 $  357.8  $  305.9  $  252.2 $  209.9 $  149.9 $ 

66.1 $ 

37.3 $  250.2 $  296.2 $  283.2

Diluted net income 
per share

$ 

2.67 $ 

2.69 $ 

2.26  $ 

1.83 $ 

1.50 $ 

1.04 $ 

.44 $ 

.24 $ 

1.59 $ 

1.78 $ 

1.62

Diluted shares

128.8  

132.9  

135.5  

 137.6  

139.4  

141.8  

144.0  

146.6  

152.5  

162.6  

170.6

Cash dividends 
declared per share

CASH FLOW DATA:

Net cash flows 
provided by 
operating activities

$ 

.88

$ 

.80

$ 

.72 

$ 

.64

$ 

.60

$ 

.56

$ 

.52

$ 

.48

$ 

.44

$ 

.40

$ 

.32

$  442.1

$  438.2

$  340.7

$  309.2

$  289.2

$  256.3

$  175.9

$  240.2

$  447.1

$  411.2

$  376.2

Capital expenditures

$ 

83.0 $ 

75.1 $ 

62.8  $ 

53.7 $ 

50.1 $ 

56.5 $ 

35.1 $ 

41.2 $ 

73.4 $  83.8 $ 

80.4

BALANCE SHEET 
DATA AT YEAR-END:

Total assets

$ 1,778.0 $  1,671.0 $ 1,620.8 $  1,497.7 $ 1,367.0 $ 1,297.4 $ 1,272.6 $ 1,283.5 $ 1,411.9 $ 1,450.3 $  1,459.0

Debt financing

$ 

1.0 $ 

1.2 $ 

1.3  $ 

1.4 $ 

1.5 $ 

1.7 $ 

1.8 $ 

1.9 $ 

2.0 $ 

4.1 $ 

4.2

Stockholders’ equity

$ 1,086.6 $ 1,003.8 $  979.9  $  919.6 $  842.0 $  800.5 $  834.4 $  899.8 $  983.9 $  984.0 $  1,042.7

3  ROBERT HALF | 2016 ANNUAL REPORT

 
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
REVENUES (IN MILLIONS)

$5,000

$5,000
$4,000

$4,000
$3,000

$3,000
$2,000

$2,000
$1,000

$1,000
$0

$0

2
0
0
6
2
0
0
6

2
0
0
7
2
0
0
7

2
0
0
8
2
0
0
8

2
0
0
9
2
0
0
9

2
0
1
0
2
0
1
0

2
0
1
1
2
0
1
1

2
0
1
2
2
0
1
2

2
0
1
3
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0
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0
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4
2
0
1
4

2
0
1
5
2
0
1
5

2
0
1
6
2
0
1
6

DILUTED NET INCOME PER SHARE

$3.00

$2.50
$3.00

$2.00
$2.50

$1.50
$2.00

$1.00
$1.50

$0.50
$1.00

$0
$0.50

$0

4  ROBERT HALF | 2016 ANNUAL REPORT

2
0
0
6
2
0
0
6

2
0
0
7
2
0
0
7

2
0
0
8
2
0
0
8

2
0
0
9
2
0
0
9

2
0
1
0
2
0
1
0

2
0
1
1
2
0
1
1

2
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1
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2
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1
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2
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1
3
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2
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1
4
2
0
1
4

2
0
1
5
2
0
1
5

2
0
1
6
2
0
1
6

BUSINESS HIGHLIGHTS

$5.25 
       BILLION

TOTAL 2016 
REVENUES, AN 
ALL-TIME HIGH

$1.78 
       BILLION

TOTAL ASSETS  
AS OF 12/31/16

215,000

APPROXIMATE NUMBER OF 
TEMPORARY EMPLOYEES PLACED  
ON ASSIGNMENT IN 2016

33%

2016 RETURN ON 
INVESTED CAPITAL

5  ROBERT HALF | 2016 ANNUAL REPORT

6  ROBERT HALF | 2016 ANNUAL REPORT

TO OUR STOCKHOLDERS

R obert Half achieved record revenues 

last year in a generally stable economic 
environment. Global net service revenues 
of $5.25 billion were 3.1 percent ahead 

of those in the prior year. The gain was higher, 
at 3.4 percent, when results were adjusted to 
reflect the effects of foreign currency translation 
and the number of billing days in a given year. 
The reported revenue increase in the United 
States was 2.8 percent while the international gain 
was 4 percent. Adjusted domestic and non-U.S. 
revenue advances were 2.7 percent and 6.6 
percent, respectively. All three of our reportable 
segments had gains in service revenues.  

Net income of $343 million slipped 4 percent 
from the prior year, while diluted earnings per 
share of $2.67 were little changed from $2.69 
reported a year earlier. There were 3.1 percent 
fewer average shares outstanding in 2016, 
reflecting the effects of our continuing stock 
repurchase program. Both revenue and earnings 
increases moderated as the year unfolded.

U.S. real gross domestic product in 2016 grew 
1.6 percent, noticeably below the prior year’s 
2.6 percent. Last year’s economic performance 
extended the sometimes uneven recovery 
from the 2008–09 recession. U.S. job growth 
continued in 2016, but hiring overall was less 
robust than in earlier years. Employers in the 
United States added 2.2 million jobs over the 
course of last year, which compares with 2.7 
million positions added in 2015. The jobless rate 
remained at or below 5 percent in each month 
last year, a level that many economists believe is 
indicative of theoretical full employment.

The overall unemployment rate fails to tell 
the whole story, especially about labor 
market segments that are relevant to Robert 
Half. Supply-and-demand imbalances in the 
professional, white-collar segments of the 
workforce — the ones in which we specialize 
— are becoming more acute. February 
2017 government statistics indicate that the 

7  ROBERT HALF | 2016 ANNUAL REPORT

unemployment rate for college-degreed 
workers 25 years and older is just 2.4 percent. 
The rate is even lower in certain technology 
and accounting and finance specialties. 
We generally thrive when labor markets 
are tight. Those conditions provide us with 
the opportunity to call on our decades of 
experience helping clients find the right 
candidates even amid talent shortages.   

An unusual hiring development emerged in 
U.S. labor markets last year. The hiring cycle 
became uncharacteristically long, particularly 
in the second half of the year with election 
and economic uncertainties. We found that 
employers took much more time to make hiring 
decisions than in prior years. Their hesitation, 
we believe, kept our revenue gains at lower 
rates than would have been the case in a more 
typical cycle. Recent economic data show a 
noticeable lift in optimism about economic 
prospects. Renewed confidence in the economy 
may be a sign that we could see a return to 
familiar levels of employer selectivity and a 
shorter hiring cycle.

Our non-U.S. revenues represented 20 percent of 
the global total, up from 19 percent the prior year. 
The economic recovery outside the United States 
generally mirrored what we saw domestically. 
As would be expected, however, some markets 
were stronger than others. Our operations in 
the United Kingdom, Germany and Belgium 
performed particularly well last year. Revenues 
in those three countries represented slightly more 
than half of last year’s non-U.S. total.

Protiviti also had a solid year. Revenue of $804 
million was up 8.3 percent from the prior year.  
Operating income of $81 million was the third-
highest ever for Protiviti, but a revenue mix shift 
kept earnings below 2015’s record level. Protiviti 
was launched nearly 15 years ago; since then it 
has become an important part of our business.  
From its first full year in 2003 through last year, 
its revenues compounded at a 15 percent 

Chairman and Chief  
Executive Officer  
Harold M. Messmer, Jr.

Vice Chairman, President and 
Chief Financial Officer  
M. Keith Waddell

Supply-and-demand 
imbalances in the 
professional, white-collar 
segments of the workforce 
— the ones in which 
we specialize — are 
becoming more acute.

average annual growth rate. Protiviti represented 
15 percent of both last year’s companywide 
revenues and aggregate operating income. 

Protiviti’s business initially focused on helping 
clients comply with a myriad of regulations, 
including Sarbanes-Oxley. This became 
the solid foundation for a broadening 
range of growing practices. These include 
business performance improvement; data 
management and advanced analytics; digital 
transformation; forensics; technology consulting; 
internal audit and financial advisory; risk and 
compliance; and transaction services. Protiviti 
has established a global presence and is a 
respected professional services organization 
with a widely recognized brand name.  

FINANCIAL CONDITION

Robert Half continues to enjoy a sound financial 
position. The strength of our balance sheet 
is explained largely by the favorable cash-
generating characteristics of our business.  
But our financial position also has been 
helped by decades of sustained profitability;  
we have reported an annual profit in each of 
the past 30 years. 

Year-end assets totaled $1.78 billion. As a 
business services company, we require few 
fixed assets and no inventory. Our cash 
balance of $260 million far exceeded long-
term debt of less than $1 million. Accounts 
receivable, our biggest recorded asset, was 
$703 million at year-end. Our history of 
timely collection of receivables continued in 
2016. We benefit from serving a midmarket 
customer base and are not exposed to customer, 
industry or geographic concentrations. Our 
collection diligence is reflected in 49 days sales 
outstanding (DSO) as calculated for the full 
year, which is consistent with past experience. 
Our return on invested capital in 2016 was 
33 percent. That compares with our 10-year 
average of 24 percent. 

Last year’s net cash flow provided by operating 
activities was $442 million, modestly ahead of 
the prior year. Our first priority in allocating the 
cash we generate is to fund capital expenditures. 
After spending to operate the business and to 
grow it, the great majority of remaining cash is 
then returned to stockholders through share 
repurchases and cash dividends. 

Capital expenditures in 2016 were $83 million, 
the highest dollar amount in 10 years but 
still relatively modest when compared to our 
revenues and cash generated from operations. 
Last year’s spending was equivalent to 1.6 
percent of revenues and 19 percent of operating 
cash flow. Both percentages are consistent with 
long-term trends for our business.

The majority of last year’s capital spending  
was for technological infrastructure and software, 
much of which was internally generated and 
therefore tailored to Robert Half’s business 
model. We undertook several major projects 
last year, two of which were particularly 
noteworthy. One was the continued installation of 
an updated, cloud-based customer relationship 
management (CRM) platform. The system 
provides our professional staff with powerful 
tools to help them become more effective 
and efficient in satisfying client and candidate 
needs. Among other things, the new CRM 
system provides our team with real-time access 
to information and analytics using mobile and 
video technologies that are easily accessible in 
the office or from remote locations. We expect 
to complete the installation of the platform in 
remaining non-U.S. locations in 2017, after 
which spending should moderate. The other 
noteworthy undertaking was the installation 
of a client accounting system for Protiviti. We 
are already seeing productivity gains from this 
critical investment. 

Cash provided by operating activities less cash 
used for investing activities (free cash flow)
in 2016 was $330 million, up slightly from 

8  ROBERT HALF | 2016 ANNUAL REPORT

 
$320 million a year earlier. Approximately 
half of that amount, or $164 million, was 
used to repurchase our shares in open market 
transactions. We began repurchasing shares 
in 1997. In the last decade alone, we spent 
$1.8 billion of the $2.5 billion of free cash 
flow generated to repurchase 55 million of 
our shares. To put the share reduction in 
perspective, we ended 2016 with 128 million 
shares outstanding. At year-end, there were 6.4 
million shares available to repurchase under our 
current board-approved repurchase plan.

About a third of last year’s free cash flow was 
used to pay cash dividends. Last year’s $0.22 
quarterly cash dividend was equivalent to a 
total annual outlay of $114 million. We have 
paid uninterrupted quarterly cash dividends 
since 2004. Subsequent to year-end, the board 
increased the dividend to $0.24 per quarter. 
The cash dividend has been increased annually 
while compounding at a 12 percent average 
annual growth rate since it was initiated.

We made no material acquisitions in 2016. It 
has been our longstanding preference to grow 
organically. The staffing and consulting industries 
are global, large and growing. We believe they 
provide ample runway to allow us to sustain 
growth internally without incurring risks that can 
come with undue reliance on acquisitions. We 
do look at acquisition opportunities when they 
arise from time to time and occasionally acquire 
a business. But it is unusual to find reasonably 
priced acquisition prospects that are growing, 
profitable and, most important, have a business 
DNA that matches or complements our own. We 
have spent heavily over an extended period to 
establish and support our brands, our service-
oriented culture and our values. We therefore are 
protective of them and hesitant to put them at risk.  

OUR MARKETS

Robert Half clients are predominantly small and 
midsize businesses — a large and underserved 
segment of the economy. For years, we have 

focused intensive marketing, sales and operational 
efforts on reaching and servicing this core part 
of the market. We bring added value to smaller 
clients who often lack formal human resources 
departments. They come to rely on the full-
service, consultative approach we provide.

Although small to midsize clients remain 
the backbone of our business, we also see 
opportunities to serve select larger accounts. 
The key for us in working with these clients is to 
maintain pricing that adequately compensates 
us for the talent and service we provide. That is 
never easy in a competitive environment, but  
the challenge is lessened for us by the fact that 
we provide hard-to-find specialists. The greatest   
potential for working with these targeted 
larger clients exists through our Robert Half 
Management Resources and Robert Half 
Technology business units. This is because 
larger enterprises more frequently need help 
with major IT projects and financial systems 
conversions. We recently expanded our service 
offerings and formed our Enterprise Solutions 
Group, which provides business development 
for a full suite of staffing and Protiviti services 
to clients with more complex project needs. 
We believe we are unique in the industry in 
providing an in-house, flexible delivery model 
that blends specialized staffing and consulting 
services at a quality level comparable to that of 
the Big Four accounting firms.

We increasingly are being drawn to opportunities 
provided by the labor-intensive, multisegmented 
healthcare field. This vast, rapidly growing 
and complex industry is undergoing profound 
changes. Among other things, the continued 
existence of the Affordable Care Act in its present 
form is very much in question. It is unclear what 
the future healthcare industry will look like, but 
it is certain that changes are coming. We are 
positioning our business to be able to help both 
client companies and healthcare providers with 
nonclinical staffing and consulting needs as 
changes begin to emerge.

We bring added value 
to smaller clients who 
often lack formal 
human resources 
departments.

9  ROBERT HALF | 2016 ANNUAL REPORT

 
Protiviti has benefited from a strong regulatory 
environment, especially in the financial services 
industry in recent years. Almost from its outset, 
a portion of its business has come from helping 
clients comply with complex and changing 
regulations. Deregulation is now in the discussion 
stage in the new Congress and presidential 
administration. If regulations are reduced, 
demand for a portion of Protiviti’s compliance-
related services could be affected. It is not 
anticipated that all of these services will be 
affected equally. Within its mix of compliance-
related services, some offerings such as anti-
money laundering might not be affected at 
all and actually may see higher demand. In 
addition, many compliance clients affected 
directly or tangentially will need Protiviti’s 
assistance in analyzing how they should 
proceed. On the staffing side of the business, 
expected tax changes could drive added 
demand for specialists in this complex area. 

OUR DIFFERENTIATOR

Like most businesses and industries, Robert 
Half and the sectors we serve continue to 
innovate and evolve. Early on, the company 
pioneered specialty recruiting and staffing 
in the accounting and finance fields. Soon 
after present management became involved, 
we began to transform what was initially a 
collection of franchised offices into a network 
of U.S. and international company-owned 
facilities. Over the years, the network has 
expanded and the range of specialty service 

offerings has widened. A critically important  
part of the growth strategy has been the 
creation and strengthening of Robert Half 
brands. We believe that few of our direct 
competitors can match the high profiles 
enjoyed by each of our service lines. 

A new dimension has been introduced to our 
business in recent years with the arrival of 
digital technology in our company and industry. 
We have invested heavily in technological 
innovation with the dual aims of increasing 
the productivity of our professional staff and 
making it more convenient for our clients and 
job candidates to do business with us. We 
continue to direct much of our capital outlay to 
creating and strengthening what we believe to 
be best-in-class technology. 

Examples include our upgraded external 
websites that empower clients to determine 
their own level of engagement in the candidate 
discovery and selection process. We have 
developed intelligent algorithms that utilize 
our nearly 70 years of placement experience 
and data to improve matching outcomes. The 
experience we’ve accumulated over our long 
history is impossible to duplicate. Moreover, 
the algorithms are not static; we continue to 
improve them by applying machine learning 
capabilities tailored to meet our needs.

Technology alone does not ensure that a new 
hire will be the right fit. There are many steps 
in the staffing and onboarding process, some 

10  ROBERT HALF | 2016 ANNUAL REPORT

 
of them quite subtle and beyond computerized 
abilities. An important consideration is 
determining the chemistry and business culture 
match between employer and candidate. Face-
to-face involvement is key in many placements. 
Combining the strengths of personalized service 
and the power of computerized analytics 
provides our clients with the best opportunity 
to avoid the costly mistakes and business 
disruptions that come with a poor hiring fit.

Robert Half is unique in our industry in combining 
the strengths of leading-edge technology and 
personal service. Some online recruiting and 
networking sites depend on technology alone to 
serve clients. Others focus on a service orientation 
but lack the resources to embrace rapidly evolving 
technology. Our combination of high-tech and 
personalized service, along with the financial 
resources to support these efforts, gives us an 
advantage that few, if any, of our competitors can 
match. We believe this is a long-term, durable 
combination that differentiates us in our industry. 

LOOKING AHEAD

We believe economic conditions are favorable 
for Robert Half. Moderate (1.7 to 2.3 percent) 
U.S. GDP growth is forecast for 2017, and tight 
labor markets persist in our specialty areas. 
The labor participation rate, which tracks the 
share of working-age people in the U.S. labor 
force, increased to 63 percent in February 
2017, the highest since March 2016. Outside 
the United States, moderate GDP growth is also 
projected this year in Canada, Germany, the 
United Kingdom, the Netherlands, France and 
Australia, and the use of temporary workers has 
continued to increase in some countries. 

Most economists are not forecasting a recession 
for 2017, and many are encouraged by the jobs 
focus of the new administration in the United 
States. We think that the wait-and-see approach 
to hiring that affected our results last year could 
fade as economic optimism grows. There is good 
evidence that optimism already is improving. 

11  ROBERT HALF | 2016 ANNUAL REPORT

Robert Half is unique 
in our industry in 
combining the 
strengths of leading-
edge technology and 
personal service.

Service providers, for example, were more 
upbeat about the business outlook than at any 
time since May 2015 in the Markit Flash U.S. 
Services PMI Business Activity Index, which 
increased to 55.1 in January from 53.9 in 
December. And recent data from the National 
Federation of Independent Business showed 
that, while hiring levels did not increase in the 
fourth quarter of 2016, small business optimism 
reached its highest level in more than a decade. 
We believe this increased business confidence 
will spur a greater sense of urgency on the 
part of our clients regarding talent shortages 
at higher skill levels, prompting them to move 
more quickly on hiring. 

As a staffing firm, Robert Half is a people 
business. And it is also people — our 
people — whose talents and commitment 
ultimately define our success. In all respects, 
we have the best professionals and the 
most experienced management teams in 
our industry. We salute them for making our 
achievements in 2016 possible. 

We would also like to express our appreciation 
to our board of directors for their wisdom and 
counsel during the year. Our most tenured 
board member, Andrew S. Berwick, Jr., recently 
announced that he plans to retire at the end of 
his current term. We wish to thank him for his 
tremendous support, encouragement and grace 
these past 30 years.  

We also want to thank you, our stockholders,  
for your continued support of Robert Half.

Respectfully submitted,

Harold M. Messmer,  Jr. 

M. Keith Waddell

Chairman and  
Chief Executive Officer

Vice Chairman, President 
and Chief Financial Officer

March 10, 2017

March 10, 2017

 
MARKET SPECIALIZATION

SPECIALIZED STAFFING AND CONSULTING SOLUTIONS
Robert Half understands that, especially today, businesses seek specialists. Employees in highest demand are those who have 
acquired the education and specific knowledge and skills companies need most. As a result, each of our staffing businesses is 
specialized around a distinct market segment. We operate three separate accounting and finance staffing divisions, and we are  
the global leader in this field. We also operate business units that specialize in staffing for the administrative, information  
technology, legal, and marketing and creative fields. In addition to staffing, Protiviti is our global business consulting unit. 

Following are descriptions of our primary business units:

Accountemps provides temporary accounting, finance and bookkeeping 
personnel for businesses. Established in 1973, Accountemps is our largest 
staffing division and the most recognized name in temporary accounting staffing. 
In 2016, Accountemps generated revenues of $1.8 billion, an increase of 4.7 
percent compared with 2015 on a constant-currency basis. Accountemps’ revenues 
represented 34.0 percent of consolidated Robert Half revenues in 2016. During 
the year, demand for more experienced, highly specialized accounting and finance 
professionals was particularly strong.

Robert Half Management Resources provides senior-level accounting 
and finance professionals on a project basis, often for long-term 
assignments. Launched in 1997, Robert Half Management Resources delivered 
revenues of $608 million in 2016, accounting for 11.6 percent of Robert Half’s 
consolidated total and reflecting a year-over-year growth rate of 4.8 percent on 
a constant-currency basis. The continuing collaboration between Robert Half 
Management Resources and Protiviti provides us with an important competitive 
advantage: We combine the experienced interim professionals of Robert Half 
Management Resources with Protiviti’s consultants and business solutions to serve 
a broad range of client needs at attractive prices. This unit also collaborates with 
our other staffing divisions when a client needs an enterprisewide solution, thereby 
tapping the full potential of our complementary services and global reach. 

Robert Half Finance & Accounting is our permanent-placement business 
unit, providing employers with full-time accounting, finance, tax and 
accounting operations professionals. Our flagship business, Robert Half 
Finance & Accounting was founded in 1948 and remains the most recognizable and 
respected name in financial recruitment. In 2016, Robert Half Finance & Accounting 
produced revenues of $419 million, an increase of 0.3 percent on a constant-currency 
basis compared with 2015. Revenues for this unit represented 8.0 percent of the 
consolidated total revenues for the year.

As with our other business units, growth rates for this division were affected by the 
elongated sales cycle we saw during the year. Clients became more selective, many 
wanting to see a large number of candidates before making a decision. Because 
permanent placement is perennially more economically sensitive than our temporary 
business, the weaker GDP the United States experienced during the year also played  
a role in this division’s performance. 

34.0%

ACCOUNTEMPS

11.6%

ROBERT HALF  
MANAGEMENT RESOURCES

8.0%

ROBERT HALF  
FINANCE & ACCOUNTING

12  ROBERT HALF | 2016 ANNUAL REPORT

Percentage of consolidated global revenuesOfficeTeam is our specialty administrative staffing unit. Established in 
1991, OfficeTeam serves a niche in the field — customers seeking administrative 
professionals at higher skill levels. Last year’s revenues of $972 million decreased  
0.1 percent over the prior year on a constant-currency basis. OfficeTeam’s revenues 
represented 18.5 percent of the consolidated total.

As the healthcare insurance industry and healthcare providers address reform 
efforts and evolving regulations in 2017, demand could rise for OfficeTeam 
candidates skilled in areas such as patient intake, coding and enrollment. Healthcare 
organizations will also need skilled support staff as they continue to implement or 
upgrade technology systems to better track, manage and treat patients. 

Robert Half Technology provides professionals skilled in information 
technology (IT) support and development. Launched in 1994, Robert Half 
Technology has rapidly become a highly regarded name in the technology staffing 
sector. This unit performed well in 2016, posting revenues of $660 million, which 
represented 12.6 percent of the consolidated total and reflected a growth rate of 
0.5 percent on a constant-currency basis compared with 2015. 

The strong market for IT talent continued to benefit Robert Half Technology in 
2016. This division was not exempt from the elongated sales cycle that affected 
all of our business units, however. Demand has been strongest for technology 
development positions in areas such as software engineering, where clients have 
acute difficulty locating talent. Going forward, this unit should continue to attract 
business from our small-to-midmarket client base, for whom the digital world has 
become as integral as it is for larger businesses but who cannot justify adding full-
time IT professionals for every need.

Protiviti offers businesses consulting solutions in finance, technology, 
operations, data, analytics, governance, risk, compliance and internal 
audit. Founded in 2002, Protiviti collaborates with its network of independently 
owned Member Firms to serve clients through 75 locations across 25 countries. 
This business reported annual revenues of $804 million in 2016, up 8.5 percent  
year over year on a constant-currency basis. Protiviti accounted for 15.3 percent of 
Robert Half’s consolidated total revenues in 2016. 

Globally, all of Protiviti’s solutions experienced growth over the prior year. Protiviti’s 
largest solution offering, Internal Audit and Financial Advisory, has continued to see 
strong demand in all global markets, finishing the year with double-digit growth. In 
2015, Protiviti acquired the assets of Decision First Technologies, which expanded 
Protiviti’s consulting capabilities and market position in the rapidly growing area of 
data management and advanced analytics.

18.5%

OFFICETEAM

12.6%

ROBERT HALF  
TECHNOLOGY

15.3%

PROTIVITI

13  ROBERT HALF | 2016 ANNUAL REPORT

Percentage of consolidated global revenuesUNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2016

OR

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF
1934

 __________________________________________

Commission file number 1-10427

ROBERT HALF INTERNATIONAL INC.
(Exact name of registrant as specified in its charter)

DELAWARE
(State or other jurisdiction of
incorporation or organization)

2884 Sand Hill Road, Menlo Park, California
(Address of principal executive offices)

94-1648752
(I.R.S. Employer
Identification No.)

94025
(Zip code)

Registrant’s telephone number, including area code:  (650) 234-6000

 __________________________________________

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common Stock, Par Value $.001 per Share

Name of each exchange
on which registered
New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:
None 
__________________________________________

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities 

Act.    Yes   

    No  

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act.    Yes  

    No  

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), 
and (2) has been subject to such filing requirements for the past 90 days.    Yes  

    No  

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for 
such shorter period that the registrant was required to submit and post such files).    Yes  

    No  

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will 

not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III 
of this Form 10-K or any amendment to this Form 10-K. 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller 

reporting company. (Check one):

Large accelerated filer  

    Accelerated filer  

    Non-accelerated filer  

    Smaller reporting company  

Indicate by check mark whether the registrant is a shell company.  

  Yes   

  No

As of June 30, 2016, the aggregate market value of the Common Stock held by non-affiliates of the registrant was approximately 

$4,826,031,702 based on the closing sale price on that date. This amount excludes the market value of 4,269,506 shares of Common 
Stock directly or indirectly held by registrant’s directors and officers and their affiliates.

As of January 31, 2017, there were 127,796,557 outstanding shares of the registrant’s Common Stock.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant’s Proxy Statement to be mailed to stockholders in connection with the registrant’s annual meeting of 
stockholders, scheduled to be held in May 2017, are incorporated by reference in Part III of this report. Except as expressly incorporated 
by reference, the registrant’s Proxy Statement shall not be deemed to be part of this report.

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
This Page Intentionally Left Blank

Item 1. Business

PART I

Robert Half International Inc. (the “Company”) provides specialized staffing and risk consulting services through such 

PART I

divisions as Accountemps®, Robert Half® Finance & Accounting, OfficeTeam®, Robert Half® Technology, Robert Half® 

Item 1. Business

Management Resources, Robert Half® Legal, The Creative Group®, and Protiviti®. The Company, through its Accountemps, 

Robert Half Finance & Accounting, and Robert Half Management Resources divisions, is the world’s largest specialized 

Robert Half International Inc. (the “Company”) provides specialized staffing and risk consulting services through such 

provider of temporary, full-time, and project professionals in the fields of accounting and finance. OfficeTeam specializes in 

divisions as Accountemps®, Robert Half® Finance & Accounting, OfficeTeam®, Robert Half® Technology, Robert Half® 

highly skilled temporary administrative support personnel. Robert Half Technology provides information technology 

Management Resources, Robert Half® Legal, The Creative Group®, and Protiviti®. The Company, through its Accountemps, 

professionals. Robert Half Legal provides temporary, project, and full-time staffing of attorneys and specialized support 

Robert Half Finance & Accounting, and Robert Half Management Resources divisions, is the world’s largest specialized 

personnel within law firms and corporate legal departments. The Creative Group provides project staffing in the interactive 

provider of temporary, full-time, and project professionals in the fields of accounting and finance. OfficeTeam specializes in 

media, design, and marketing fields. Protiviti, which began operations in 2002, is a global business consulting and internal 

highly skilled temporary administrative support personnel. Robert Half Technology provides information technology 

audit firm. Protiviti, which primarily employs professionals specializing in risk, advisory and transactional services, is a wholly 

professionals. Robert Half Legal provides temporary, project, and full-time staffing of attorneys and specialized support 

owned subsidiary of the Company.

personnel within law firms and corporate legal departments. The Creative Group provides project staffing in the interactive 

media, design, and marketing fields. Protiviti, which began operations in 2002, is a global business consulting and internal 

The Company’s business was originally founded in 1948. Prior to 1986, the Company was primarily a franchisor, under 

audit firm. Protiviti, which primarily employs professionals specializing in risk, advisory and transactional services, is a wholly 

the names Accountemps and Robert Half (now called Robert Half Finance & Accounting), of offices providing temporary and 

owned subsidiary of the Company.

full-time professionals in the fields of accounting and finance. Beginning in 1986, the Company and its current management 

embarked on a strategy of acquiring franchised locations. All of the franchises have been acquired. The Company believes that 

The Company’s business was originally founded in 1948. Prior to 1986, the Company was primarily a franchisor, under 

direct ownership of offices allows it to better monitor and protect the image of its tradenames, promotes a more consistent and 

the names Accountemps and Robert Half (now called Robert Half Finance & Accounting), of offices providing temporary and 

higher level of quality and service throughout its network of offices and improves profitability by centralizing many of its 

full-time professionals in the fields of accounting and finance. Beginning in 1986, the Company and its current management 

administrative functions. Since 1986, the Company has significantly expanded operations at many of the acquired locations, 

embarked on a strategy of acquiring franchised locations. All of the franchises have been acquired. The Company believes that 

opened many new locations and acquired other local or regional providers of specialized temporary service personnel. The 

direct ownership of offices allows it to better monitor and protect the image of its tradenames, promotes a more consistent and 

Company has also expanded the scope of its services by launching the new product lines OfficeTeam, Robert Half Technology, 

higher level of quality and service throughout its network of offices and improves profitability by centralizing many of its 

Robert Half Management Resources, Robert Half Legal and The Creative Group.

administrative functions. Since 1986, the Company has significantly expanded operations at many of the acquired locations, 

opened many new locations and acquired other local or regional providers of specialized temporary service personnel. The 

In 2002, the Company hired more than 700 professionals who had been affiliated with the internal audit and business and 

Company has also expanded the scope of its services by launching the new product lines OfficeTeam, Robert Half Technology, 

technology risk consulting practice of Arthur Andersen LLP, including more than 50 individuals who had been partners of that 

Robert Half Management Resources, Robert Half Legal and The Creative Group.

firm. These professionals formed the base of the Company’s Protiviti Inc. subsidiary. Protiviti® has enabled the Company to 

enter the market for business consulting and internal audit services, which market the Company believes offers synergies with 

In 2002, the Company hired more than 700 professionals who had been affiliated with the internal audit and business and 

its traditional lines of business.

technology risk consulting practice of Arthur Andersen LLP, including more than 50 individuals who had been partners of that 

firm. These professionals formed the base of the Company’s Protiviti Inc. subsidiary. Protiviti® has enabled the Company to 

Accountemps

enter the market for business consulting and internal audit services, which market the Company believes offers synergies with 

its traditional lines of business.

The Accountemps temporary services division offers customers a reliable and economical means of dealing with uneven 

or peak workloads for accounting, finance, and bookkeeping personnel caused by such predictable events as vacations, taking 

Accountemps

inventories, tax work, month-end activities and special projects, and such unpredictable events as illness and emergencies. 

Businesses view the use of temporary employees as a means of controlling personnel costs and converting such costs from 

The Accountemps temporary services division offers customers a reliable and economical means of dealing with uneven 

fixed to variable. The cost and inconvenience to clients of hiring and firing regular employees are eliminated by the use of 

or peak workloads for accounting, finance, and bookkeeping personnel caused by such predictable events as vacations, taking 

Accountemps temporaries. The temporary workers are employees of Accountemps and are paid by Accountemps. The customer 

inventories, tax work, month-end activities and special projects, and such unpredictable events as illness and emergencies. 

pays a fixed rate only for hours worked.

Businesses view the use of temporary employees as a means of controlling personnel costs and converting such costs from 

fixed to variable. The cost and inconvenience to clients of hiring and firing regular employees are eliminated by the use of 

Accountemps clients may fill their regular employment needs by using an Accountemps employee on a trial basis and, if 

Accountemps temporaries. The temporary workers are employees of Accountemps and are paid by Accountemps. The customer 

so desired, “converting” the temporary position to a regular position. The client typically pays a one-time fee for such 

pays a fixed rate only for hours worked.

conversions.

Accountemps clients may fill their regular employment needs by using an Accountemps employee on a trial basis and, if 

OfficeTeam

so desired, “converting” the temporary position to a regular position. The client typically pays a one-time fee for such 

conversions.

The Company’s OfficeTeam division, which commenced operations in 1991, places temporary and full-time office and 

administrative personnel, ranging from executive and administrative assistants to receptionists and customer service 

OfficeTeam

representatives. OfficeTeam operates in much the same fashion as the Accountemps division.

The Company’s OfficeTeam division, which commenced operations in 1991, places temporary and full-time office and 

Robert Half Finance & Accounting

administrative personnel, ranging from executive and administrative assistants to receptionists and customer service 

representatives. OfficeTeam operates in much the same fashion as the Accountemps division.

Established in 1948, the Company’s first division and specialized recruitment pioneer Robert Half Finance & Accounting 

specializes in the placement of full-time accounting, financial, tax and accounting operations personnel. Fees for successful 

Robert Half Finance & Accounting

Established in 1948, the Company’s first division and specialized recruitment pioneer Robert Half Finance & Accounting 

specializes in the placement of full-time accounting, financial, tax and accounting operations personnel. Fees for successful 

1

1

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ROBERT HALF | 2016 ANNUAL REPORTThis Page Intentionally Left Blank

Item 1. Business

PART I

Robert Half International Inc. (the “Company”) provides specialized staffing and risk consulting services through such 

PART I

divisions as Accountemps®, Robert Half® Finance & Accounting, OfficeTeam®, Robert Half® Technology, Robert Half® 
Item 1. Business
Management Resources, Robert Half® Legal, The Creative Group®, and Protiviti®. The Company, through its Accountemps, 
Robert Half Finance & Accounting, and Robert Half Management Resources divisions, is the world’s largest specialized 
Robert Half International Inc. (the “Company”) provides specialized staffing and risk consulting services through such 
divisions as Accountemps®, Robert Half® Finance & Accounting, OfficeTeam®, Robert Half® Technology, Robert Half® 
provider of temporary, full-time, and project professionals in the fields of accounting and finance. OfficeTeam specializes in 
Management Resources, Robert Half® Legal, The Creative Group®, and Protiviti®. The Company, through its Accountemps, 
highly skilled temporary administrative support personnel. Robert Half Technology provides information technology 
professionals. Robert Half Legal provides temporary, project, and full-time staffing of attorneys and specialized support 
Robert Half Finance & Accounting, and Robert Half Management Resources divisions, is the world’s largest specialized 
personnel within law firms and corporate legal departments. The Creative Group provides project staffing in the interactive 
provider of temporary, full-time, and project professionals in the fields of accounting and finance. OfficeTeam specializes in 
media, design, and marketing fields. Protiviti, which began operations in 2002, is a global business consulting and internal 
highly skilled temporary administrative support personnel. Robert Half Technology provides information technology 
audit firm. Protiviti, which primarily employs professionals specializing in risk, advisory and transactional services, is a wholly 
professionals. Robert Half Legal provides temporary, project, and full-time staffing of attorneys and specialized support 
owned subsidiary of the Company.
personnel within law firms and corporate legal departments. The Creative Group provides project staffing in the interactive 
media, design, and marketing fields. Protiviti, which began operations in 2002, is a global business consulting and internal 
The Company’s business was originally founded in 1948. Prior to 1986, the Company was primarily a franchisor, under 
audit firm. Protiviti, which primarily employs professionals specializing in risk, advisory and transactional services, is a wholly 
the names Accountemps and Robert Half (now called Robert Half Finance & Accounting), of offices providing temporary and 
owned subsidiary of the Company.
full-time professionals in the fields of accounting and finance. Beginning in 1986, the Company and its current management 
embarked on a strategy of acquiring franchised locations. All of the franchises have been acquired. The Company believes that 
The Company’s business was originally founded in 1948. Prior to 1986, the Company was primarily a franchisor, under 
direct ownership of offices allows it to better monitor and protect the image of its tradenames, promotes a more consistent and 
the names Accountemps and Robert Half (now called Robert Half Finance & Accounting), of offices providing temporary and 
higher level of quality and service throughout its network of offices and improves profitability by centralizing many of its 
full-time professionals in the fields of accounting and finance. Beginning in 1986, the Company and its current management 
administrative functions. Since 1986, the Company has significantly expanded operations at many of the acquired locations, 
embarked on a strategy of acquiring franchised locations. All of the franchises have been acquired. The Company believes that 
opened many new locations and acquired other local or regional providers of specialized temporary service personnel. The 
direct ownership of offices allows it to better monitor and protect the image of its tradenames, promotes a more consistent and 
Company has also expanded the scope of its services by launching the new product lines OfficeTeam, Robert Half Technology, 
higher level of quality and service throughout its network of offices and improves profitability by centralizing many of its 
Robert Half Management Resources, Robert Half Legal and The Creative Group.
administrative functions. Since 1986, the Company has significantly expanded operations at many of the acquired locations, 
opened many new locations and acquired other local or regional providers of specialized temporary service personnel. The 
In 2002, the Company hired more than 700 professionals who had been affiliated with the internal audit and business and 
Company has also expanded the scope of its services by launching the new product lines OfficeTeam, Robert Half Technology, 
technology risk consulting practice of Arthur Andersen LLP, including more than 50 individuals who had been partners of that 
Robert Half Management Resources, Robert Half Legal and The Creative Group.
firm. These professionals formed the base of the Company’s Protiviti Inc. subsidiary. Protiviti® has enabled the Company to 
enter the market for business consulting and internal audit services, which market the Company believes offers synergies with 
In 2002, the Company hired more than 700 professionals who had been affiliated with the internal audit and business and 
its traditional lines of business.
technology risk consulting practice of Arthur Andersen LLP, including more than 50 individuals who had been partners of that 
firm. These professionals formed the base of the Company’s Protiviti Inc. subsidiary. Protiviti® has enabled the Company to 
Accountemps
enter the market for business consulting and internal audit services, which market the Company believes offers synergies with 
its traditional lines of business.

The Accountemps temporary services division offers customers a reliable and economical means of dealing with uneven 
or peak workloads for accounting, finance, and bookkeeping personnel caused by such predictable events as vacations, taking 
Accountemps
inventories, tax work, month-end activities and special projects, and such unpredictable events as illness and emergencies. 
Businesses view the use of temporary employees as a means of controlling personnel costs and converting such costs from 
The Accountemps temporary services division offers customers a reliable and economical means of dealing with uneven 
fixed to variable. The cost and inconvenience to clients of hiring and firing regular employees are eliminated by the use of 
or peak workloads for accounting, finance, and bookkeeping personnel caused by such predictable events as vacations, taking 
Accountemps temporaries. The temporary workers are employees of Accountemps and are paid by Accountemps. The customer 
inventories, tax work, month-end activities and special projects, and such unpredictable events as illness and emergencies. 
pays a fixed rate only for hours worked.
Businesses view the use of temporary employees as a means of controlling personnel costs and converting such costs from 
fixed to variable. The cost and inconvenience to clients of hiring and firing regular employees are eliminated by the use of 
Accountemps clients may fill their regular employment needs by using an Accountemps employee on a trial basis and, if 
Accountemps temporaries. The temporary workers are employees of Accountemps and are paid by Accountemps. The customer 
so desired, “converting” the temporary position to a regular position. The client typically pays a one-time fee for such 
pays a fixed rate only for hours worked.
conversions.

Accountemps clients may fill their regular employment needs by using an Accountemps employee on a trial basis and, if 

so desired, “converting” the temporary position to a regular position. The client typically pays a one-time fee for such 
OfficeTeam
conversions.

The Company’s OfficeTeam division, which commenced operations in 1991, places temporary and full-time office and 

administrative personnel, ranging from executive and administrative assistants to receptionists and customer service 
OfficeTeam
representatives. OfficeTeam operates in much the same fashion as the Accountemps division.

The Company’s OfficeTeam division, which commenced operations in 1991, places temporary and full-time office and 

Robert Half Finance & Accounting
administrative personnel, ranging from executive and administrative assistants to receptionists and customer service 
representatives. OfficeTeam operates in much the same fashion as the Accountemps division.

Established in 1948, the Company’s first division and specialized recruitment pioneer Robert Half Finance & Accounting 

specializes in the placement of full-time accounting, financial, tax and accounting operations personnel. Fees for successful 
Robert Half Finance & Accounting

Established in 1948, the Company’s first division and specialized recruitment pioneer Robert Half Finance & Accounting 

specializes in the placement of full-time accounting, financial, tax and accounting operations personnel. Fees for successful 

1

1

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ROBERT HALF | 2016 ANNUAL REPORTplacements are paid only by the employer and are generally a percentage of the new employee’s annual compensation. No fee 
for placement services is charged to employment candidates.

Robert Half Technology

The Company’s Robert Half Technology division, which commenced operations in 1994, specializes in providing 
information technology contract consultants and placing full-time employees in areas ranging from multiple platform systems 
integration to end-user support, including specialists in web development, networking, application development, systems 
integration, database design, security and business continuity, and desktop support.

Robert Half Legal

Since 1992, the Company has been placing temporary and full-time employees in attorney, paralegal, legal administrative 

and legal secretarial positions through its Robert Half Legal division. The legal profession’s requirements (the need for 
confidentiality, accuracy and reliability, a strong drive toward cost-effectiveness, and frequent peak caseload periods) are 
similar to the demands of the clients of the Accountemps division. Robert Half Legal offers a full suite of legal staffing and 
consulting services to help organizations manage constantly changing workloads and access expertise across in-demand legal 
practice areas.

Robert Half Management Resources

The Company’s Robert Half Management Resources division, which commenced operations in 1997, specializes in 
providing senior level project professionals in the accounting and finance fields, including chief financial officers, controllers, 
senior financial analysts, internal auditors, and business systems analysts for such tasks as financial systems conversions, 
expansion into new markets, business process reengineering, business systems performance improvement, and post-merger 
financial consolidation.

The Creative Group

The Creative Group division commenced operations in 1999 and specializes in identifying for its clients creative 
professionals in the areas of interactive media, design, marketing, advertising and public relations. The division places 
freelance and project consultants in a variety of positions such as creative directors, graphics designers, web content 
developers, web designers, media buyers, brand managers, and public relations specialists.

Protiviti

Protiviti is a global consulting firm that helps companies solve problems in finance, technology, operations, governance, 
risk and internal audit. Through its risk management and internal audit heritage, Protiviti has gained unique perspectives on the 
challenges faced by its clients. Protiviti uses these perspectives not only to solve regulatory, risk and compliance problems, but 
also to help clients become more effective and productive. Protiviti provides solutions to its clients in areas such as business 
performance improvement, internal audit and financial advisory, IT consulting, restructuring and litigation, risk and 
compliance, and transaction services.

Marketing and Recruiting

The Company markets its staffing services to clients and employment candidates via both national and local advertising 

activities. Advertising consists of client- and employment candidate-facing buys in radio, streaming audio, outdoor, digital 
display, search engine marketing, social media, print and trade publications, job boards and events. The Company also markets 
its services, as well as hiring and career management advice content and thought leadership, via its search engine-optimized 
website, corporate-owned social media and blog feeds, and e-mail marketing program. Direct marketing via telephone 
solicitation is a significant portion of the Company’s total marketing efforts. Additionally, the Company has expanded its use of 
job boards and job aggregators in all aspects of sales and recruitment. Joint marketing arrangements have been entered into 
with major software manufacturers and typically provide for the development of proprietary skills tests, cooperative 
advertising, joint e-mail campaigns, and similar promotional activities. The Company also actively seeks endorsements and 
affiliations with professional organizations in the accounting and finance, technology, legal, and creative and marketing fields. 
In addition, the Company conducts public relations activities designed to enhance public recognition of the Company and its 
services. This includes outreach to journalists, bloggers and social media influencers, and the distribution of print, digital, and 
video thought leadership. Robert Half staffing and recruiting professionals are encouraged to be active in civic organizations 
and industry trade groups in their local communities.

Protiviti markets its business consulting and internal audit services to a variety of clients in a range of industries. Industry 

and competency teams conduct targeted marketing efforts, both locally and nationally, including print advertising and branded 

speaking events, with support from Protiviti management. National advertising conducted by Protiviti consists primarily of 

print advertisements in national newspapers, magazines and selected trade journals. Protiviti has programs to share its insights 

with clients on current corporate governance and risk management issues. It conducts public relations activities, such as 

distributing press releases, white papers, case studies and newsletters, designed to enhance recognition for the Protiviti brand, 

establish its expertise in key issues surrounding its business and promote its services. Protiviti plans to expand both the services 

and value added content on the Protiviti.com website and increase traffic through targeted Internet advertising. Local 

employees are encouraged to be active in relevant social media communities, civic organizations and industry trade groups.

The Company and its subsidiaries own many trademarks, service marks and tradenames, including the Robert Half® 

Finance & Accounting, Accountemps®, OfficeTeam®, Robert Half® Technology, Robert Half® Management Resources, Robert 

Half® Legal, The Creative Group® and Protiviti® marks, which are registered in the United States and in a number of foreign 

countries.

Organization

Competition

Management of the Company’s staffing operations is coordinated from its headquarters facilities in Menlo Park and San 

Ramon, California. The Company’s headquarters provides support and centralized services to its offices in the administrative, 

marketing, public relations, accounting, training and legal areas, particularly as it relates to the standardization of the operating 

procedures of its offices. As of December 31, 2016, the Company conducted its staffing services operations through 325 offices 

in 42 states, the District of Columbia and 17 foreign countries. Office managers are responsible for most activities of their 

offices, including sales, local advertising and marketing and recruitment.

The day-to-day operations of Protiviti are managed by a chief executive officer and a senior management team with 

operational and administrative support provided by individuals located in San Ramon and Menlo Park, California. As of 

December 31, 2016, Protiviti had 56 offices in 23 states and 11 foreign countries.

The Company’s staffing services face competition in attracting clients as well as skilled specialized employment 

candidates. The staffing business is highly competitive, with a number of firms offering services similar to those provided by 

the Company on a national, regional or local basis. In many areas the local companies are the strongest competitors. The most 

significant competitive factors in the staffing business are price and the reliability of service, both of which are often a function 

of the availability and quality of personnel. The Company believes it derives a competitive advantage from its long experience 

with and commitment to the specialized employment market, its national presence, and its various marketing activities.

Protiviti faces competition in its efforts to attract clients and win proposal presentations. The risk consulting and internal 

audit businesses are highly competitive. In addition, the changing regulatory environment is increasing opportunities for non-

attestation audit and risk consulting services. The principal competitors of Protiviti remain the “big four” accounting firms. 

Significant competitive factors include reputation, technology, tools, project methodologies, price of services and depth of 

skills of personnel. Protiviti believes its competitive strengths lie in its unique ability to couple the deep skills and proven 

methodologies of its “big four” heritage with the customer focus and attention of a smaller organization.

The Company has approximately 16,400 full-time employees, including approximately 3,600 engaged directly in 

Protiviti operations. In addition, the Company placed approximately 215,000 temporary employees on assignments with clients 

during 2016. Employees placed by the Company on assignment with clients are the Company’s employees for all purposes 

while they are working on assignments. The Company pays the related costs of employment, such as workers’ compensation 

insurance, state and federal unemployment taxes, social security and certain fringe benefits. The Company provides access to 

voluntary health insurance coverage to interested temporary employees.

Employees

Other Information

The Company’s current business constitutes three business segments. (See Note M of Notes to Consolidated Financial 

Statement in Item 8. Financial Statements and Supplementary Data for financial information about the Company’s segments.)

The Company is not dependent upon a single customer or a limited number of customers. The Company’s staffing 

services operations are generally more active in the first and fourth quarters of a calendar year. Protiviti is generally more active 

in the third and fourth quarters of a calendar year. Order backlog is not a material aspect of the Company’s staffing services 

138808_RHI_A/R_10K.indd   2

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3

ROBERT HALF | 2016 ANNUAL REPORTplacements are paid only by the employer and are generally a percentage of the new employee’s annual compensation. No fee 

for placement services is charged to employment candidates.

The Company’s Robert Half Technology division, which commenced operations in 1994, specializes in providing 

information technology contract consultants and placing full-time employees in areas ranging from multiple platform systems 

integration to end-user support, including specialists in web development, networking, application development, systems 

integration, database design, security and business continuity, and desktop support.

Robert Half Technology

Robert Half Legal

Since 1992, the Company has been placing temporary and full-time employees in attorney, paralegal, legal administrative 

and legal secretarial positions through its Robert Half Legal division. The legal profession’s requirements (the need for 

confidentiality, accuracy and reliability, a strong drive toward cost-effectiveness, and frequent peak caseload periods) are 

similar to the demands of the clients of the Accountemps division. Robert Half Legal offers a full suite of legal staffing and 

consulting services to help organizations manage constantly changing workloads and access expertise across in-demand legal 

practice areas.

Robert Half Management Resources

financial consolidation.

The Creative Group

Protiviti

compliance, and transaction services.

Marketing and Recruiting

The Company’s Robert Half Management Resources division, which commenced operations in 1997, specializes in 

providing senior level project professionals in the accounting and finance fields, including chief financial officers, controllers, 

senior financial analysts, internal auditors, and business systems analysts for such tasks as financial systems conversions, 

expansion into new markets, business process reengineering, business systems performance improvement, and post-merger 

The Creative Group division commenced operations in 1999 and specializes in identifying for its clients creative 

professionals in the areas of interactive media, design, marketing, advertising and public relations. The division places 

freelance and project consultants in a variety of positions such as creative directors, graphics designers, web content 

developers, web designers, media buyers, brand managers, and public relations specialists.

Protiviti is a global consulting firm that helps companies solve problems in finance, technology, operations, governance, 

risk and internal audit. Through its risk management and internal audit heritage, Protiviti has gained unique perspectives on the 

challenges faced by its clients. Protiviti uses these perspectives not only to solve regulatory, risk and compliance problems, but 

also to help clients become more effective and productive. Protiviti provides solutions to its clients in areas such as business 

performance improvement, internal audit and financial advisory, IT consulting, restructuring and litigation, risk and 

The Company markets its staffing services to clients and employment candidates via both national and local advertising 

activities. Advertising consists of client- and employment candidate-facing buys in radio, streaming audio, outdoor, digital 

display, search engine marketing, social media, print and trade publications, job boards and events. The Company also markets 

its services, as well as hiring and career management advice content and thought leadership, via its search engine-optimized 

website, corporate-owned social media and blog feeds, and e-mail marketing program. Direct marketing via telephone 

solicitation is a significant portion of the Company’s total marketing efforts. Additionally, the Company has expanded its use of 

job boards and job aggregators in all aspects of sales and recruitment. Joint marketing arrangements have been entered into 

with major software manufacturers and typically provide for the development of proprietary skills tests, cooperative 

advertising, joint e-mail campaigns, and similar promotional activities. The Company also actively seeks endorsements and 

affiliations with professional organizations in the accounting and finance, technology, legal, and creative and marketing fields. 

In addition, the Company conducts public relations activities designed to enhance public recognition of the Company and its 

services. This includes outreach to journalists, bloggers and social media influencers, and the distribution of print, digital, and 

video thought leadership. Robert Half staffing and recruiting professionals are encouraged to be active in civic organizations 

and industry trade groups in their local communities.

Protiviti markets its business consulting and internal audit services to a variety of clients in a range of industries. Industry 
and competency teams conduct targeted marketing efforts, both locally and nationally, including print advertising and branded 
speaking events, with support from Protiviti management. National advertising conducted by Protiviti consists primarily of 
print advertisements in national newspapers, magazines and selected trade journals. Protiviti has programs to share its insights 
with clients on current corporate governance and risk management issues. It conducts public relations activities, such as 
distributing press releases, white papers, case studies and newsletters, designed to enhance recognition for the Protiviti brand, 
establish its expertise in key issues surrounding its business and promote its services. Protiviti plans to expand both the services 
and value added content on the Protiviti.com website and increase traffic through targeted Internet advertising. Local 
employees are encouraged to be active in relevant social media communities, civic organizations and industry trade groups.

The Company and its subsidiaries own many trademarks, service marks and tradenames, including the Robert Half® 
Finance & Accounting, Accountemps®, OfficeTeam®, Robert Half® Technology, Robert Half® Management Resources, Robert 
Half® Legal, The Creative Group® and Protiviti® marks, which are registered in the United States and in a number of foreign 
countries.

Organization

Management of the Company’s staffing operations is coordinated from its headquarters facilities in Menlo Park and San 
Ramon, California. The Company’s headquarters provides support and centralized services to its offices in the administrative, 
marketing, public relations, accounting, training and legal areas, particularly as it relates to the standardization of the operating 
procedures of its offices. As of December 31, 2016, the Company conducted its staffing services operations through 325 offices 
in 42 states, the District of Columbia and 17 foreign countries. Office managers are responsible for most activities of their 
offices, including sales, local advertising and marketing and recruitment.

The day-to-day operations of Protiviti are managed by a chief executive officer and a senior management team with 

operational and administrative support provided by individuals located in San Ramon and Menlo Park, California. As of 
December 31, 2016, Protiviti had 56 offices in 23 states and 11 foreign countries.

Competition

The Company’s staffing services face competition in attracting clients as well as skilled specialized employment 
candidates. The staffing business is highly competitive, with a number of firms offering services similar to those provided by 
the Company on a national, regional or local basis. In many areas the local companies are the strongest competitors. The most 
significant competitive factors in the staffing business are price and the reliability of service, both of which are often a function 
of the availability and quality of personnel. The Company believes it derives a competitive advantage from its long experience 
with and commitment to the specialized employment market, its national presence, and its various marketing activities.

Protiviti faces competition in its efforts to attract clients and win proposal presentations. The risk consulting and internal 

audit businesses are highly competitive. In addition, the changing regulatory environment is increasing opportunities for non-
attestation audit and risk consulting services. The principal competitors of Protiviti remain the “big four” accounting firms. 
Significant competitive factors include reputation, technology, tools, project methodologies, price of services and depth of 
skills of personnel. Protiviti believes its competitive strengths lie in its unique ability to couple the deep skills and proven 
methodologies of its “big four” heritage with the customer focus and attention of a smaller organization.

Employees

The Company has approximately 16,400 full-time employees, including approximately 3,600 engaged directly in 
Protiviti operations. In addition, the Company placed approximately 215,000 temporary employees on assignments with clients 
during 2016. Employees placed by the Company on assignment with clients are the Company’s employees for all purposes 
while they are working on assignments. The Company pays the related costs of employment, such as workers’ compensation 
insurance, state and federal unemployment taxes, social security and certain fringe benefits. The Company provides access to 
voluntary health insurance coverage to interested temporary employees.

Other Information

The Company’s current business constitutes three business segments. (See Note M of Notes to Consolidated Financial 
Statement in Item 8. Financial Statements and Supplementary Data for financial information about the Company’s segments.)

The Company is not dependent upon a single customer or a limited number of customers. The Company’s staffing 
services operations are generally more active in the first and fourth quarters of a calendar year. Protiviti is generally more active 
in the third and fourth quarters of a calendar year. Order backlog is not a material aspect of the Company’s staffing services 

2

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ROBERT HALF | 2016 ANNUAL REPORTbusiness. While backlog is of greater importance to Protiviti, the Company does not believe, based upon the length of time of 
the average Protiviti engagement, that backlog is a material aspect of the Protiviti business. No material portion of the 
Company’s business is subject to government contracts.

Information about foreign operations is contained in Note M of Notes to Consolidated Financial Statements in Item 8. 

The Company does not have export sales.

Available Information

The Company’s Internet address is www.roberthalf.com. The Company makes available, free of charge, through its 
website, its Annual Reports on Form 10-K, proxy statements for its annual meetings of stockholders, its Quarterly Reports on 
Form 10-Q, and Current Reports on Form 8-K, and any amendments to those reports, as soon as is reasonably practicable after 
such reports are filed with or furnished to the Securities and Exchange Commission. Also available on the Company’s website 
are its Corporate Governance Guidelines, its Code of Business Conduct and Ethics, and the charters for its Audit Committee, 
Compensation Committee and Nominating and Governance Committee, each of which is available in print to any stockholder 
who makes a request to Robert Half International Inc., 2884 Sand Hill Road, Menlo Park, CA 94025, Attn: Corporate Secretary. 
The Company’s Code of Business Conduct and Ethics is the Code of Ethics required by Item 406 of Securities and Exchange 
Commission Regulation S-K. The Company intends to satisfy any disclosure obligations under Item 5.05 of Form 8-K 
regarding any amendment or waiver relating to its Code of Business Conduct and Ethics by posting such information on its 
website.

Item 1A.    Risk Factors

The Company’s business prospects are subject to various risks and uncertainties that impact its business. The most 

important of these risks and uncertainties are as follows:

Any reduction in global economic activity may harm the Company’s business and financial condition.    The demand for 

the Company’s services, in particular its staffing services, is highly dependent upon the state of the economy and upon the 
staffing needs of the Company’s clients. Certain of the Company’s markets have recently or are currently experiencing 
prolonged economic downturns characterized by high unemployment, limited availability of credit and decreased consumer and 
business spending. In addition, certain geopolitical events, including the United Kingdom’s vote to withdraw from the 
European Union (“Brexit”), have caused significant economic, market, political and regulatory uncertainty in some of the 
Company’s markets.  Any decline in the economic condition or employment levels of the U.S. or of any of the foreign countries 
in which the Company does business, or in the economic condition of any region of any of the foregoing, or in any specific 
industry may severely reduce the demand for the Company’s services and thereby significantly decrease the Company’s 
revenues and profits. Further, continued or intensifying economic, political or regulatory uncertainty in the Company’s markets 
could reduce demand for the Company’s services.

The Company’s business depends on a strong reputation and anything that harms its reputation will likely harm its 
results.    As a provider of temporary and permanent staffing solutions as well as consultant services, the Company’s reputation 
is dependent upon the performance of the employees it places with its clients and the services rendered by its consultants.  The 
Company depends on its reputation and name recognition to secure engagements and to hire qualified employees and 
consultants.  If the Company’s clients become dissatisfied with the performance of those employees or consultants or if any of 
those employees or consultants engage in or are believed to have engaged in conduct that is harmful to the Company’s clients, 
the Company’s ability to maintain or expand its client base may be harmed.

The Company and certain subsidiaries are defendants in several lawsuits that could cause the Company to incur 

substantial liabilities.    The Company and certain subsidiaries are defendants in several actual or asserted class and 
representative action lawsuits brought by or on behalf of the Company’s current and former employees alleging violations of 
federal and state law with respect to certain wage and hour related matters, as well as claims challenging the Company’s 
compliance with the Fair Credit Reporting Act. The various claims made in one or more of such lawsuits include, among other 
things, the misclassification of certain employees as exempt employees under applicable law, failure to comply with wage 
statement requirements, failure to compensate certain employees for time spent performing activities related to the interviewing 
process, and other related wage and hour violations. Such suits seek, as applicable, unspecified amounts for unpaid overtime 
compensation, penalties, and other damages, as well as attorneys’ fees. It is not possible to predict the outcome of these 
lawsuits. However, these lawsuits may consume substantial amounts of the Company’s financial and managerial resources and 
might result in adverse publicity, regardless of the ultimate outcome of the lawsuits. In addition, the Company and its 
subsidiaries may become subject to similar lawsuits in the same or other jurisdictions. An unfavorable outcome with respect to 
these lawsuits and any future lawsuits could, individually or in the aggregate, cause the Company to incur substantial liabilities 
that may have a material adverse effect upon the Company’s business, financial condition or results of operations. In addition, 

an unfavorable outcome in one or more of these cases could cause the Company to change its compensation plans for its 

employees, which could have a material adverse effect upon the Company’s business.

The Company faces risks in operating internationally.    The Company depends on operations in international markets, 

including Europe, for a significant portion of its business. The European market has been experiencing on-going economic 

uncertainty, which has adversely affected, and may continue to adversely affect, the Company’s operations in Europe. In 

particular, Brexit has contributed to, and may continue to contribute to, European economic, market and regulatory uncertainty 

and could adversely affect European or worldwide economic, market, regulatory, or political conditions. To the extent that 

adverse economic conditions and uncertainty in Europe (related to Brexit or otherwise) continue or worsen, demand for the 

Company’s services may decline, which could significantly harm its business and results of operations. In addition, these 

international operations are subject to a number of risks, including general political and economic conditions in those foreign 

countries, the burden of complying with various foreign laws and technical standards and unpredictable changes in foreign 

regulations, U.S. legal requirements governing U.S. companies operating in foreign countries, legal and cultural differences in 

the conduct of business, potential adverse tax consequences and difficulty in staffing and managing international operations. In 

addition, the Company’s business may be affected by foreign currency exchange fluctuations. In particular, the Company is 

subject to risk in translating its results in foreign currencies into the U.S. dollar. If the value of the U.S. dollar strengthens 

relative to other currencies, the Company’s reported income from these operations could decrease.  The value of the U.S. dollar 

has recently strengthened considerably against a number of major foreign currencies, and a continuation or extension of this 

strength relative to these other currencies could adversely impact the Company’s reported income from its international markets 

and cause its revenue in such markets, when translated into U.S. dollars, to decline. 

The Company could also be exposed to fines and penalties under U.S. or local jurisdiction trade sanctions and controls as 

well as laws prohibiting corrupt payments to governmental officials. Although the Company has implemented policies and 

procedures designed to ensure compliance with these laws, it cannot be sure that its employees, contractors or agents will not 

violate such policies. Any such violations could materially damage the Company’s reputation, brand, business and operating 

results. Further, changes in U.S. laws and policies governing foreign trade or investment and use of foreign operations or 

workers, and any negative sentiments towards the United States as a result of such changes, could adversely affect the 

Company’s operations.

Government regulations may result in prohibition or restriction of certain types of employment services or the imposition 

of additional licensing or tax requirements that may reduce the Company’s future earnings.    In many jurisdictions in which the 

Company operates, the employment services industry is heavily regulated. For example, governmental regulations in some 

countries restrict the length of contracts and the industries in which the Company’s employees may be used. In other countries, 

special taxes, fees or costs are imposed in connection with the use of its employees. Additionally, trade unions in some 

countries have used the political process to target the industry, in an effort to increase the regulatory burden and expense 

associated with offering or utilizing temporary staffing solutions.

The countries in which we operate may, among other things:

• 

• 

• 

• 

create additional regulations that prohibit or restrict the types of employment services that the Company 

currently provides;

require new or additional benefits be paid to the Company’s employees;

require the Company to obtain additional licensing to provide employment services; or

increase taxes, such as sales or value-added taxes, payable by the providers of temporary workers.

Any future regulations may have a material adverse effect on the Company’s business and financial results because they 

may make it more difficult or expensive for the Company to continue to provide employment services.  Additionally, as the 

Company expands existing service offerings, adds new service offerings, or enters new markets, it may become subject to 

additional restrictions and regulations which may impede its business, increase costs and impact profitability.

The Company may be unable to find sufficient candidates for its staffing business.    The Company’s staffing services 

business consists of the placement of individuals seeking employment. There can be no assurance that candidates for 

employment will continue to seek employment through the Company. Candidates generally seek temporary or regular positions 

through multiple sources, including the Company and its competitors. Any shortage of candidates could materially adversely 

affect the Company.

The Company operates in a highly competitive business and may be unable to retain clients or market share.    The 

staffing services business is highly competitive and, because it is a service business, the barriers to entry are quite low. There 

are many competitors, some of which have greater resources than the Company, and new competitors are entering the market 

all the time. In addition, long-term contracts form a negligible portion of the Company’s revenue. Therefore, there can be no 

assurance that the Company will be able to retain clients or market share in the future. Nor can there be any assurance that the 

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ROBERT HALF | 2016 ANNUAL REPORTbusiness. While backlog is of greater importance to Protiviti, the Company does not believe, based upon the length of time of 

the average Protiviti engagement, that backlog is a material aspect of the Protiviti business. No material portion of the 

an unfavorable outcome in one or more of these cases could cause the Company to change its compensation plans for its 
employees, which could have a material adverse effect upon the Company’s business.

Information about foreign operations is contained in Note M of Notes to Consolidated Financial Statements in Item 8. 

Company’s business is subject to government contracts.

The Company does not have export sales.

Available Information

The Company’s Internet address is www.roberthalf.com. The Company makes available, free of charge, through its 

website, its Annual Reports on Form 10-K, proxy statements for its annual meetings of stockholders, its Quarterly Reports on 

Form 10-Q, and Current Reports on Form 8-K, and any amendments to those reports, as soon as is reasonably practicable after 

such reports are filed with or furnished to the Securities and Exchange Commission. Also available on the Company’s website 

are its Corporate Governance Guidelines, its Code of Business Conduct and Ethics, and the charters for its Audit Committee, 

Compensation Committee and Nominating and Governance Committee, each of which is available in print to any stockholder 

who makes a request to Robert Half International Inc., 2884 Sand Hill Road, Menlo Park, CA 94025, Attn: Corporate Secretary. 

The Company’s Code of Business Conduct and Ethics is the Code of Ethics required by Item 406 of Securities and Exchange 

Commission Regulation S-K. The Company intends to satisfy any disclosure obligations under Item 5.05 of Form 8-K 

regarding any amendment or waiver relating to its Code of Business Conduct and Ethics by posting such information on its 

website.

Item 1A.    Risk Factors

The Company’s business prospects are subject to various risks and uncertainties that impact its business. The most 

important of these risks and uncertainties are as follows:

Any reduction in global economic activity may harm the Company’s business and financial condition.    The demand for 

the Company’s services, in particular its staffing services, is highly dependent upon the state of the economy and upon the 

staffing needs of the Company’s clients. Certain of the Company’s markets have recently or are currently experiencing 

prolonged economic downturns characterized by high unemployment, limited availability of credit and decreased consumer and 

business spending. In addition, certain geopolitical events, including the United Kingdom’s vote to withdraw from the 

European Union (“Brexit”), have caused significant economic, market, political and regulatory uncertainty in some of the 

Company’s markets.  Any decline in the economic condition or employment levels of the U.S. or of any of the foreign countries 

in which the Company does business, or in the economic condition of any region of any of the foregoing, or in any specific 

industry may severely reduce the demand for the Company’s services and thereby significantly decrease the Company’s 

revenues and profits. Further, continued or intensifying economic, political or regulatory uncertainty in the Company’s markets 

could reduce demand for the Company’s services.

The Company’s business depends on a strong reputation and anything that harms its reputation will likely harm its 

results.    As a provider of temporary and permanent staffing solutions as well as consultant services, the Company’s reputation 

is dependent upon the performance of the employees it places with its clients and the services rendered by its consultants.  The 

Company depends on its reputation and name recognition to secure engagements and to hire qualified employees and 

consultants.  If the Company’s clients become dissatisfied with the performance of those employees or consultants or if any of 

those employees or consultants engage in or are believed to have engaged in conduct that is harmful to the Company’s clients, 

the Company’s ability to maintain or expand its client base may be harmed.

The Company and certain subsidiaries are defendants in several lawsuits that could cause the Company to incur 

substantial liabilities.    The Company and certain subsidiaries are defendants in several actual or asserted class and 

representative action lawsuits brought by or on behalf of the Company’s current and former employees alleging violations of 

federal and state law with respect to certain wage and hour related matters, as well as claims challenging the Company’s 

compliance with the Fair Credit Reporting Act. The various claims made in one or more of such lawsuits include, among other 

things, the misclassification of certain employees as exempt employees under applicable law, failure to comply with wage 

statement requirements, failure to compensate certain employees for time spent performing activities related to the interviewing 

process, and other related wage and hour violations. Such suits seek, as applicable, unspecified amounts for unpaid overtime 

compensation, penalties, and other damages, as well as attorneys’ fees. It is not possible to predict the outcome of these 

lawsuits. However, these lawsuits may consume substantial amounts of the Company’s financial and managerial resources and 

might result in adverse publicity, regardless of the ultimate outcome of the lawsuits. In addition, the Company and its 

subsidiaries may become subject to similar lawsuits in the same or other jurisdictions. An unfavorable outcome with respect to 

these lawsuits and any future lawsuits could, individually or in the aggregate, cause the Company to incur substantial liabilities 

that may have a material adverse effect upon the Company’s business, financial condition or results of operations. In addition, 

The Company faces risks in operating internationally.    The Company depends on operations in international markets, 

including Europe, for a significant portion of its business. The European market has been experiencing on-going economic 
uncertainty, which has adversely affected, and may continue to adversely affect, the Company’s operations in Europe. In 
particular, Brexit has contributed to, and may continue to contribute to, European economic, market and regulatory uncertainty 
and could adversely affect European or worldwide economic, market, regulatory, or political conditions. To the extent that 
adverse economic conditions and uncertainty in Europe (related to Brexit or otherwise) continue or worsen, demand for the 
Company’s services may decline, which could significantly harm its business and results of operations. In addition, these 
international operations are subject to a number of risks, including general political and economic conditions in those foreign 
countries, the burden of complying with various foreign laws and technical standards and unpredictable changes in foreign 
regulations, U.S. legal requirements governing U.S. companies operating in foreign countries, legal and cultural differences in 
the conduct of business, potential adverse tax consequences and difficulty in staffing and managing international operations. In 
addition, the Company’s business may be affected by foreign currency exchange fluctuations. In particular, the Company is 
subject to risk in translating its results in foreign currencies into the U.S. dollar. If the value of the U.S. dollar strengthens 
relative to other currencies, the Company’s reported income from these operations could decrease.  The value of the U.S. dollar 
has recently strengthened considerably against a number of major foreign currencies, and a continuation or extension of this 
strength relative to these other currencies could adversely impact the Company’s reported income from its international markets 
and cause its revenue in such markets, when translated into U.S. dollars, to decline. 

The Company could also be exposed to fines and penalties under U.S. or local jurisdiction trade sanctions and controls as 

well as laws prohibiting corrupt payments to governmental officials. Although the Company has implemented policies and 
procedures designed to ensure compliance with these laws, it cannot be sure that its employees, contractors or agents will not 
violate such policies. Any such violations could materially damage the Company’s reputation, brand, business and operating 
results. Further, changes in U.S. laws and policies governing foreign trade or investment and use of foreign operations or 
workers, and any negative sentiments towards the United States as a result of such changes, could adversely affect the 
Company’s operations.

Government regulations may result in prohibition or restriction of certain types of employment services or the imposition 
of additional licensing or tax requirements that may reduce the Company’s future earnings.    In many jurisdictions in which the 
Company operates, the employment services industry is heavily regulated. For example, governmental regulations in some 
countries restrict the length of contracts and the industries in which the Company’s employees may be used. In other countries, 
special taxes, fees or costs are imposed in connection with the use of its employees. Additionally, trade unions in some 
countries have used the political process to target the industry, in an effort to increase the regulatory burden and expense 
associated with offering or utilizing temporary staffing solutions.

The countries in which we operate may, among other things:

• 

• 
• 
• 

create additional regulations that prohibit or restrict the types of employment services that the Company 
currently provides;
require new or additional benefits be paid to the Company’s employees;
require the Company to obtain additional licensing to provide employment services; or
increase taxes, such as sales or value-added taxes, payable by the providers of temporary workers.

Any future regulations may have a material adverse effect on the Company’s business and financial results because they 

may make it more difficult or expensive for the Company to continue to provide employment services.  Additionally, as the 
Company expands existing service offerings, adds new service offerings, or enters new markets, it may become subject to 
additional restrictions and regulations which may impede its business, increase costs and impact profitability.

The Company may be unable to find sufficient candidates for its staffing business.    The Company’s staffing services 

business consists of the placement of individuals seeking employment. There can be no assurance that candidates for 
employment will continue to seek employment through the Company. Candidates generally seek temporary or regular positions 
through multiple sources, including the Company and its competitors. Any shortage of candidates could materially adversely 
affect the Company.

The Company operates in a highly competitive business and may be unable to retain clients or market share.    The 
staffing services business is highly competitive and, because it is a service business, the barriers to entry are quite low. There 
are many competitors, some of which have greater resources than the Company, and new competitors are entering the market 
all the time. In addition, long-term contracts form a negligible portion of the Company’s revenue. Therefore, there can be no 
assurance that the Company will be able to retain clients or market share in the future. Nor can there be any assurance that the 

4

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ROBERT HALF | 2016 ANNUAL REPORTCompany will, in light of competitive pressures, be able to remain profitable or, if profitable, maintain its current profit 
margins.

The Company may incur potential liability to employees and clients.    The Company’s temporary services business 
entails employing individuals on a temporary basis and placing such individuals in clients’ workplaces. The Company’s ability 
to control the workplace environment is limited. As the employer of record of its temporary employees, the Company incurs a 
risk of liability to its temporary employees for various workplace events, including claims of physical injury, discrimination, 
harassment or failure to protect confidential personal information. While such claims have not historically had a material 
adverse effect upon the Company, there can be no assurance that such claims in the future will not result in adverse publicity or 
have a material adverse effect upon the Company. The Company also incurs a risk of liability to its clients resulting from 
allegations of errors, omissions or theft by its temporary employees, or allegations of misuse of client confidential information.  
In many cases, the Company has agreed to indemnify its clients in respect of these types of claims.  The Company maintains 
insurance with respect to many of such claims. While such claims have not historically had a material adverse effect upon the 
Company, there can be no assurance that the Company will continue to be able to obtain insurance at a cost that does not have a 
material adverse effect upon the Company or that such claims (whether by reason of the Company not having sufficient 
insurance or by reason of such claims being outside the scope of the Company’s insurance) will not have a material adverse 
effect upon the Company.

The Company is dependent on its management personnel and employees and a failure to attract and retain such 

personnel could harm its business.    The Company is engaged in the services business. As such, its success or failure is highly 
dependent upon the performance of its management personnel and employees, rather than upon technology or upon tangible 
assets (of which the Company has few). There can be no assurance that the Company will be able to attract and retain the 
personnel that are essential to its success.

The Company’s business is subject to extensive government regulation and a failure to comply with regulations could 

harm its business.    The Company’s business is subject to regulation or licensing in many states in the U.S. and in certain 
foreign countries. While the Company has had no material difficulty complying with regulations in the past, there can be no 
assurance that the Company will be able to continue to obtain all necessary licenses or approvals or that the cost of compliance 
will not prove to be material. Any inability of the Company to comply with government regulation or licensing requirements 
could materially adversely affect the Company. Further, changes to existing regulation or licensing requirements could impose 
additional costs and other burdens or limitations on the Company’s operations. In addition, the Company’s temporary services 
business entails employing individuals on a temporary basis and placing such individuals in clients’ workplaces. Increased 
government regulation of the workplace or of the employer-employee relationship, or judicial or administrative proceedings 
related to such regulation, could materially adversely affect the Company. In addition, to the extent that government regulation 
imposes increased costs upon the Company, such as unemployment insurance taxes, there can be no assurance that such costs 
will not adversely impact the Company’s profit margins. Further, lawsuits or other proceedings related to the Company’s 
compliance with government regulations or licensing requirements could materially adversely affect the Company.  For 
example, the Company is currently named as a defendant in litigation challenging its compliance with the Fair Credit Reporting 
Act.  It is not possible to predict the outcome of such litigation; however, such litigation or any future lawsuits or proceedings 
related to the Company’s compliance with government regulation or licensing requirements could consume substantial amounts 
of the Company’s financial and managerial resources and might result in adverse publicity, regardless of the ultimate outcome 
of any such lawsuits or other proceedings.  An unfavorable outcome with respect to such litigation or any future lawsuits or 
proceedings could, individually or in the aggregate, cause the Company to incur substantial liabilities that may have a material 
adverse effect upon the Company’s business, financial condition or results of operations.

Health care reform could increase the costs of the Company’s temporary staffing operations.    In March 2010, the Patient 

Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (the “PPACA”) was signed 
into law in the United States. In 2015, the Company redesigned its employee benefits to offer health insurance coverage to its 
temporary candidates in order to meet the requirements of the PPACA’s employer mandate. 

Numerous statements made by President Trump and members of the U.S. Congress indicate that it is likely that 
legislation will be passed by Congress and signed into law by President Trump that repeals the PPACA, in whole or in part, 
and/or introduces a new form of health care reform.  It is unclear at this point what the scope of such legislation will be and 
when it will become effective. Because of the uncertainty surrounding this replacement health care reform legislation, we 
cannot predict with any certainty the likely impact of the PPACA’s repeal or the adoption of any other health care reform 
legislation on the Company’s financial condition or operating results. Whether or not there is alternative health care legislation 
enacted in the U.S., there is likely to be significant disruption to the health care market in the coming months and years and the 
costs of the Company’s health care expenditures may increase.

The Company’s computer and communications hardware and software systems are vulnerable to damage and 

interruption.    The Company’s ability to manage its operations successfully is critical to its success and largely depends upon 

the efficient and uninterrupted operation of its computer and communications hardware and software systems, some of which 

are managed by third-party vendors. The Company’s primary computer systems and operations are vulnerable to damage or 

interruption from power outages, computer and telecommunications failures, computer viruses, security breaches, catastrophic 

events and errors in usage by the Company’s employees and those of the Company’s vendors. In particular, the Company’s 

employees or vendors may have access or exposure to personally identifiable or otherwise confidential information and 

customer data and systems, the misuse of which could result in legal liability. Cyber-attacks, including attacks motivated by 

grievances against the business services industry in general or against the Company in particular, may disable or damage its 

systems. It is possible that the Company’s security controls or those of its third-party vendors over personal and other data and 

other practices it follows may not prevent the improper access to or disclosure of personally identifiable or otherwise 

confidential information.  Such disclosure or damage to the Company’s systems could harm its reputation and subject it to 

government sanctions and liability under its contracts and laws that protect personal data and confidential information, resulting 

in increased costs or loss of revenue.  The potential risk of security breaches and cyber-attacks may increase as the Company 

introduces new service offerings. It is also possible that certain jurisdictions may enact laws or regulations in respect of control 

of personal information that could increase the Company’s costs or otherwise adversely impact its operations.

Failure to maintain adequate financial and management processes and controls could lead to errors in the Company’s 

financial reporting.    Failure to maintain adequate financial and management processes and controls could lead to errors in the 

Company’s financial reporting. If the Company’s management is unable to certify the effectiveness of its internal controls or if 

its independent registered public accounting firm cannot render an opinion on the effectiveness of its internal control over 

financial reporting, or if material weaknesses in the Company’s internal controls are identified, the Company could be subject 

to regulatory scrutiny and a loss of public confidence. In addition, if the Company does not maintain adequate financial and 

management personnel, processes and controls, it may not be able to accurately report its financial performance on a timely 

basis, which could cause its stock price to fall.

The Company’s results of operations and ability to grow could be materially negatively affected if it cannot successfully 

keep pace with technological changes in the development and implementation of its services.    The Company’s success 

depends on its ability to keep pace with rapid technological changes in the development and implementation of its services. The 

Company’s business is reliant on a variety of technologies, including those which support hiring and tracking, order 

management, billing, and client data analytics. If the Company does not sufficiently invest in new technology and industry 

developments, appropriately implement new technologies, or evolve its business at sufficient speed and scale in response to 

such developments, or if it does not make the right strategic investments to respond to these developments, the Company’s 

services, results of operations, and ability to develop and maintain its business could be negatively affected.

The demand for the Company’s services related to Sarbanes-Oxley or other regulatory compliance may decline.    The 

operations of both the staffing services business and Protiviti include services related to Sarbanes-Oxley and other regulatory 

compliance. There can be no assurance that there will be ongoing demand for these services. For example, the Jumpstart Our 

Business Startup (“JOBS”) Act signed into law in April of 2012 allows most companies going public in the U.S. to defer 

implementation of some of the provisions of Sarbanes-Oxley for up to five years after their initial public offering. Similarly 

there are a number of proposals currently being considered by the U.S. Congress to further delay or, in some cases, remove the 

requirements of Sarbanes-Oxley for a number of public companies. Further, many analysts are expecting the new U.S. 

Congress and President Trump to seek to repeal or modify legislation that is viewed as having over-regulated certain sectors of 

the U.S. economy and decreased the incentive for U.S. companies to go public and their ability to effectively compete with 

foreign competition. These or other similar modifications of the regulatory requirements could decrease demand for Protiviti’s 

services.

Long-term contracts do not comprise a significant portion of the Company’s revenue.    Because long-term contracts are 

not a significant part of the Company’s staffing services business, future results cannot be reliably predicted by considering past 

trends or extrapolating past results.  Additionally, the Company’s clients will frequently enter into non-exclusive arrangements 

with several firms, which the client is generally able to terminate on short notice and without penalty. The nature of these 

arrangements further exacerbates the difficulty in predicting our future results.

Protiviti may be unable to attract and retain key personnel.    Protiviti is a services business, and is dependent upon its 

ability to attract and retain qualified, skilled personnel. While Protiviti has retained its key personnel to date, there can be no 

assurance that it will continue to be able to do so.

Protiviti operates in a highly competitive business and faces competitors who are significantly larger and have more 

established reputations.    Protiviti operates in a highly competitive business. As with the Company’s staffing services business, 

the barriers to entry are quite low. There are many competitors, some of which have greater resources than Protiviti and many 

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6

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ROBERT HALF | 2016 ANNUAL REPORTCompany will, in light of competitive pressures, be able to remain profitable or, if profitable, maintain its current profit 

The Company’s computer and communications hardware and software systems are vulnerable to damage and 

margins.

The Company may incur potential liability to employees and clients.    The Company’s temporary services business 

entails employing individuals on a temporary basis and placing such individuals in clients’ workplaces. The Company’s ability 

to control the workplace environment is limited. As the employer of record of its temporary employees, the Company incurs a 

risk of liability to its temporary employees for various workplace events, including claims of physical injury, discrimination, 

harassment or failure to protect confidential personal information. While such claims have not historically had a material 

adverse effect upon the Company, there can be no assurance that such claims in the future will not result in adverse publicity or 

have a material adverse effect upon the Company. The Company also incurs a risk of liability to its clients resulting from 

allegations of errors, omissions or theft by its temporary employees, or allegations of misuse of client confidential information.  

In many cases, the Company has agreed to indemnify its clients in respect of these types of claims.  The Company maintains 

insurance with respect to many of such claims. While such claims have not historically had a material adverse effect upon the 

Company, there can be no assurance that the Company will continue to be able to obtain insurance at a cost that does not have a 

material adverse effect upon the Company or that such claims (whether by reason of the Company not having sufficient 

insurance or by reason of such claims being outside the scope of the Company’s insurance) will not have a material adverse 

effect upon the Company.

The Company is dependent on its management personnel and employees and a failure to attract and retain such 

personnel could harm its business.    The Company is engaged in the services business. As such, its success or failure is highly 

dependent upon the performance of its management personnel and employees, rather than upon technology or upon tangible 

assets (of which the Company has few). There can be no assurance that the Company will be able to attract and retain the 

personnel that are essential to its success.

The Company’s business is subject to extensive government regulation and a failure to comply with regulations could 

harm its business.    The Company’s business is subject to regulation or licensing in many states in the U.S. and in certain 

foreign countries. While the Company has had no material difficulty complying with regulations in the past, there can be no 

assurance that the Company will be able to continue to obtain all necessary licenses or approvals or that the cost of compliance 

will not prove to be material. Any inability of the Company to comply with government regulation or licensing requirements 

could materially adversely affect the Company. Further, changes to existing regulation or licensing requirements could impose 

additional costs and other burdens or limitations on the Company’s operations. In addition, the Company’s temporary services 

business entails employing individuals on a temporary basis and placing such individuals in clients’ workplaces. Increased 

government regulation of the workplace or of the employer-employee relationship, or judicial or administrative proceedings 

related to such regulation, could materially adversely affect the Company. In addition, to the extent that government regulation 

imposes increased costs upon the Company, such as unemployment insurance taxes, there can be no assurance that such costs 

will not adversely impact the Company’s profit margins. Further, lawsuits or other proceedings related to the Company’s 

compliance with government regulations or licensing requirements could materially adversely affect the Company.  For 

example, the Company is currently named as a defendant in litigation challenging its compliance with the Fair Credit Reporting 

Act.  It is not possible to predict the outcome of such litigation; however, such litigation or any future lawsuits or proceedings 

related to the Company’s compliance with government regulation or licensing requirements could consume substantial amounts 

of the Company’s financial and managerial resources and might result in adverse publicity, regardless of the ultimate outcome 

of any such lawsuits or other proceedings.  An unfavorable outcome with respect to such litigation or any future lawsuits or 

proceedings could, individually or in the aggregate, cause the Company to incur substantial liabilities that may have a material 

adverse effect upon the Company’s business, financial condition or results of operations.

Health care reform could increase the costs of the Company’s temporary staffing operations.    In March 2010, the Patient 

Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (the “PPACA”) was signed 

into law in the United States. In 2015, the Company redesigned its employee benefits to offer health insurance coverage to its 

temporary candidates in order to meet the requirements of the PPACA’s employer mandate. 

Numerous statements made by President Trump and members of the U.S. Congress indicate that it is likely that 

legislation will be passed by Congress and signed into law by President Trump that repeals the PPACA, in whole or in part, 

and/or introduces a new form of health care reform.  It is unclear at this point what the scope of such legislation will be and 

when it will become effective. Because of the uncertainty surrounding this replacement health care reform legislation, we 

cannot predict with any certainty the likely impact of the PPACA’s repeal or the adoption of any other health care reform 

legislation on the Company’s financial condition or operating results. Whether or not there is alternative health care legislation 

enacted in the U.S., there is likely to be significant disruption to the health care market in the coming months and years and the 

costs of the Company’s health care expenditures may increase.

interruption.    The Company’s ability to manage its operations successfully is critical to its success and largely depends upon 
the efficient and uninterrupted operation of its computer and communications hardware and software systems, some of which 
are managed by third-party vendors. The Company’s primary computer systems and operations are vulnerable to damage or 
interruption from power outages, computer and telecommunications failures, computer viruses, security breaches, catastrophic 
events and errors in usage by the Company’s employees and those of the Company’s vendors. In particular, the Company’s 
employees or vendors may have access or exposure to personally identifiable or otherwise confidential information and 
customer data and systems, the misuse of which could result in legal liability. Cyber-attacks, including attacks motivated by 
grievances against the business services industry in general or against the Company in particular, may disable or damage its 
systems. It is possible that the Company’s security controls or those of its third-party vendors over personal and other data and 
other practices it follows may not prevent the improper access to or disclosure of personally identifiable or otherwise 
confidential information.  Such disclosure or damage to the Company’s systems could harm its reputation and subject it to 
government sanctions and liability under its contracts and laws that protect personal data and confidential information, resulting 
in increased costs or loss of revenue.  The potential risk of security breaches and cyber-attacks may increase as the Company 
introduces new service offerings. It is also possible that certain jurisdictions may enact laws or regulations in respect of control 
of personal information that could increase the Company’s costs or otherwise adversely impact its operations.

Failure to maintain adequate financial and management processes and controls could lead to errors in the Company’s 

financial reporting.    Failure to maintain adequate financial and management processes and controls could lead to errors in the 
Company’s financial reporting. If the Company’s management is unable to certify the effectiveness of its internal controls or if 
its independent registered public accounting firm cannot render an opinion on the effectiveness of its internal control over 
financial reporting, or if material weaknesses in the Company’s internal controls are identified, the Company could be subject 
to regulatory scrutiny and a loss of public confidence. In addition, if the Company does not maintain adequate financial and 
management personnel, processes and controls, it may not be able to accurately report its financial performance on a timely 
basis, which could cause its stock price to fall.

The Company’s results of operations and ability to grow could be materially negatively affected if it cannot successfully 

keep pace with technological changes in the development and implementation of its services.    The Company’s success 
depends on its ability to keep pace with rapid technological changes in the development and implementation of its services. The 
Company’s business is reliant on a variety of technologies, including those which support hiring and tracking, order 
management, billing, and client data analytics. If the Company does not sufficiently invest in new technology and industry 
developments, appropriately implement new technologies, or evolve its business at sufficient speed and scale in response to 
such developments, or if it does not make the right strategic investments to respond to these developments, the Company’s 
services, results of operations, and ability to develop and maintain its business could be negatively affected.

The demand for the Company’s services related to Sarbanes-Oxley or other regulatory compliance may decline.    The 
operations of both the staffing services business and Protiviti include services related to Sarbanes-Oxley and other regulatory 
compliance. There can be no assurance that there will be ongoing demand for these services. For example, the Jumpstart Our 
Business Startup (“JOBS”) Act signed into law in April of 2012 allows most companies going public in the U.S. to defer 
implementation of some of the provisions of Sarbanes-Oxley for up to five years after their initial public offering. Similarly 
there are a number of proposals currently being considered by the U.S. Congress to further delay or, in some cases, remove the 
requirements of Sarbanes-Oxley for a number of public companies. Further, many analysts are expecting the new U.S. 
Congress and President Trump to seek to repeal or modify legislation that is viewed as having over-regulated certain sectors of 
the U.S. economy and decreased the incentive for U.S. companies to go public and their ability to effectively compete with 
foreign competition. These or other similar modifications of the regulatory requirements could decrease demand for Protiviti’s 
services.

Long-term contracts do not comprise a significant portion of the Company’s revenue.    Because long-term contracts are 

not a significant part of the Company’s staffing services business, future results cannot be reliably predicted by considering past 
trends or extrapolating past results.  Additionally, the Company’s clients will frequently enter into non-exclusive arrangements 
with several firms, which the client is generally able to terminate on short notice and without penalty. The nature of these 
arrangements further exacerbates the difficulty in predicting our future results.

Protiviti may be unable to attract and retain key personnel.    Protiviti is a services business, and is dependent upon its 
ability to attract and retain qualified, skilled personnel. While Protiviti has retained its key personnel to date, there can be no 
assurance that it will continue to be able to do so.

Protiviti operates in a highly competitive business and faces competitors who are significantly larger and have more 
established reputations.    Protiviti operates in a highly competitive business. As with the Company’s staffing services business, 
the barriers to entry are quite low. There are many competitors, some of which have greater resources than Protiviti and many 

6

7

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ROBERT HALF | 2016 ANNUAL REPORTunspecified amount of other damages, attorneys’ fees, and statutory penalties, including penalties for allegedly not paying all 

wages due upon separation to former employees and statutory penalties on behalf of herself and other allegedly “aggrieved 

employees” as defined by PAGA. On January 4, 2016, the Court denied a motion by the Company to compel all of Gentry’s 

claims, except the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome 

of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the 

Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company 

intends to continue to vigorously defend against the litigation.

The Company is involved in a number of other lawsuits arising in the ordinary course of business. While management 

does not expect any of these other matters to have a material adverse effect on the Company’s results of operations, financial 

position or cash flows, litigation is subject to certain inherent uncertainties.

Item 4.    Mine Safety Disclosure

Not applicable.

of which have been in operation far longer than Protiviti. In particular, Protiviti faces competition from the “big four” 
accounting firms, which have been in operation for a considerable period of time and have established reputations and client 
bases. Because the principal factors upon which competition is based are reputation, technology, tools, project methodologies, 
price of services and depth of skills of personnel, there can be no assurance that Protiviti will be successful in attracting and 
retaining clients or be able to maintain the technology, personnel and other requirements to successfully compete.

Protiviti’s operations could subject it to liability.    The business of Protiviti consists of providing business consulting and 

internal audit services. Liability could be incurred or litigation could be instituted against the Company or Protiviti for claims 
related to these activities or to prior transactions or activities. There can be no assurance that such liability or litigation will not 
have a material adverse impact on Protiviti or the Company.

Item 1B.    Unresolved Staff Comments.

Not applicable.

Item 2.    Properties

The Company’s headquarters operations are located in Menlo Park and San Ramon, California. As of December 31, 2016, 

placement activities were conducted through 325 offices located in the United States, Canada, the United Kingdom, Belgium, 
Brazil, France, the Netherlands, Germany, Luxembourg, Switzerland, Japan, China, Singapore, Australia, New Zealand, 
Austria, the United Arab Emirates, and Chile. As of December 31, 2016, Protiviti had 56 offices in the United States, Canada, 
Australia, China, France, Germany, Italy, the Netherlands, Japan, Singapore, India and the United Kingdom. All of the offices 
are leased.  

Item 3.    Legal Proceedings

On April 23, 2010, Plaintiffs David Opalinski and James McCabe, on behalf of themselves and a putative class of 
similarly situated Staffing Managers, filed a Complaint in the United States District Court for the District of New Jersey 
naming the Company and one of its subsidiaries as Defendants. The Complaint alleges that salaried Staffing Managers located 
throughout the U.S. have been misclassified as exempt from the Fair Labor Standards Act’s overtime pay requirements. 
Plaintiffs seek an unspecified amount for unpaid overtime on behalf of themselves and the class they purport to represent. 
Plaintiffs also seek an unspecified amount for statutory penalties, attorneys’ fees and other damages. On October 6, 2011, the 
Court granted the Company’s motion to compel arbitration of the Plaintiffs’ allegations. At this stage, it is not feasible to predict 
the outcome of or a range of loss, should a loss occur, from these allegations and, accordingly, no amounts have been provided 
in the Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations, and the Company 
intends to continue to vigorously defend against the allegations.

On March 13, 2014, Plaintiff Leonor Rodriguez, on her own behalf and on behalf of a putative class of allegedly 
similarly situated individuals, filed a complaint against the Company in the Superior Court of California, San Diego County. 
The complaint alleges that a putative class of current and former employees of the Company working in California since March 
13, 2011 were denied compensation for the time they spent interviewing with clients of the Company as well as performing 
activities related to the interview process. Rodriguez seeks recovery on her own behalf and on behalf of the putative class in an 
unspecified amount for this allegedly unpaid compensation. Rodriguez also seeks recovery of an unspecified amount for the 
alleged failure of the Company to provide her and the putative class with accurate wage statements. Rodriguez also seeks an 
unspecified amount of other damages, attorneys’ fees, and statutory penalties, including but not limited to statutory penalties on 
behalf of herself and other allegedly “aggrieved employees” as defined by California’s Labor Code Private Attorney General 
Act (“PAGA”). On October 10, 2014, the Court granted a motion by the Company to compel all of Rodriguez’s claims, except 
the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome of or a range of 
loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial 
Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to 
vigorously defend against the litigation.

On March 23, 2015, Plaintiff Jessica Gentry, on her own behalf and on behalf of a putative class of allegedly similarly 
situated individuals, filed a complaint against the Company in the Superior Court of California, San Francisco County, which 
was subsequently amended on October 23, 2015. The complaint, which was filed by the same plaintiffs’ law firm that brought 
the Rodriguez matter described above, alleges claims similar to those alleged in Rodriguez. Specifically, the complaint alleges 
that a putative class of current and former employees of the Company working in California since March 13, 2010 were denied 
compensation for the time they spent interviewing “for temporary and permanent employment opportunities” as well as 
performing activities related to the interview process. Gentry seeks recovery on her own behalf and on behalf of the putative 
class in an unspecified amount for this allegedly unpaid compensation. Gentry also seeks recovery of an unspecified amount for 
the alleged failure of the Company to provide her and the putative class with accurate wage statements. Gentry also seeks an 

138808_RHI_A/R_10K.indd   8

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8

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ROBERT HALF | 2016 ANNUAL REPORTunspecified amount of other damages, attorneys’ fees, and statutory penalties, including penalties for allegedly not paying all 
wages due upon separation to former employees and statutory penalties on behalf of herself and other allegedly “aggrieved 
employees” as defined by PAGA. On January 4, 2016, the Court denied a motion by the Company to compel all of Gentry’s 
claims, except the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome 
of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the 
Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company 
intends to continue to vigorously defend against the litigation.

The Company is involved in a number of other lawsuits arising in the ordinary course of business. While management 
does not expect any of these other matters to have a material adverse effect on the Company’s results of operations, financial 
position or cash flows, litigation is subject to certain inherent uncertainties.

Item 4.    Mine Safety Disclosure

Not applicable.

of which have been in operation far longer than Protiviti. In particular, Protiviti faces competition from the “big four” 

accounting firms, which have been in operation for a considerable period of time and have established reputations and client 

bases. Because the principal factors upon which competition is based are reputation, technology, tools, project methodologies, 

price of services and depth of skills of personnel, there can be no assurance that Protiviti will be successful in attracting and 

retaining clients or be able to maintain the technology, personnel and other requirements to successfully compete.

Protiviti’s operations could subject it to liability.    The business of Protiviti consists of providing business consulting and 

internal audit services. Liability could be incurred or litigation could be instituted against the Company or Protiviti for claims 

related to these activities or to prior transactions or activities. There can be no assurance that such liability or litigation will not 

have a material adverse impact on Protiviti or the Company.

Item 1B.    Unresolved Staff Comments.

Not applicable.

Item 2.    Properties

are leased.  

Item 3.    Legal Proceedings

The Company’s headquarters operations are located in Menlo Park and San Ramon, California. As of December 31, 2016, 

placement activities were conducted through 325 offices located in the United States, Canada, the United Kingdom, Belgium, 

Brazil, France, the Netherlands, Germany, Luxembourg, Switzerland, Japan, China, Singapore, Australia, New Zealand, 

Austria, the United Arab Emirates, and Chile. As of December 31, 2016, Protiviti had 56 offices in the United States, Canada, 

Australia, China, France, Germany, Italy, the Netherlands, Japan, Singapore, India and the United Kingdom. All of the offices 

On April 23, 2010, Plaintiffs David Opalinski and James McCabe, on behalf of themselves and a putative class of 

similarly situated Staffing Managers, filed a Complaint in the United States District Court for the District of New Jersey 

naming the Company and one of its subsidiaries as Defendants. The Complaint alleges that salaried Staffing Managers located 

throughout the U.S. have been misclassified as exempt from the Fair Labor Standards Act’s overtime pay requirements. 

Plaintiffs seek an unspecified amount for unpaid overtime on behalf of themselves and the class they purport to represent. 

Plaintiffs also seek an unspecified amount for statutory penalties, attorneys’ fees and other damages. On October 6, 2011, the 

Court granted the Company’s motion to compel arbitration of the Plaintiffs’ allegations. At this stage, it is not feasible to predict 

the outcome of or a range of loss, should a loss occur, from these allegations and, accordingly, no amounts have been provided 

in the Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations, and the Company 

intends to continue to vigorously defend against the allegations.

On March 13, 2014, Plaintiff Leonor Rodriguez, on her own behalf and on behalf of a putative class of allegedly 

similarly situated individuals, filed a complaint against the Company in the Superior Court of California, San Diego County. 

The complaint alleges that a putative class of current and former employees of the Company working in California since March 

13, 2011 were denied compensation for the time they spent interviewing with clients of the Company as well as performing 

activities related to the interview process. Rodriguez seeks recovery on her own behalf and on behalf of the putative class in an 

unspecified amount for this allegedly unpaid compensation. Rodriguez also seeks recovery of an unspecified amount for the 

alleged failure of the Company to provide her and the putative class with accurate wage statements. Rodriguez also seeks an 

unspecified amount of other damages, attorneys’ fees, and statutory penalties, including but not limited to statutory penalties on 

behalf of herself and other allegedly “aggrieved employees” as defined by California’s Labor Code Private Attorney General 

Act (“PAGA”). On October 10, 2014, the Court granted a motion by the Company to compel all of Rodriguez’s claims, except 

the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome of or a range of 

loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial 

Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to 

vigorously defend against the litigation.

On March 23, 2015, Plaintiff Jessica Gentry, on her own behalf and on behalf of a putative class of allegedly similarly 

situated individuals, filed a complaint against the Company in the Superior Court of California, San Francisco County, which 

was subsequently amended on October 23, 2015. The complaint, which was filed by the same plaintiffs’ law firm that brought 

the Rodriguez matter described above, alleges claims similar to those alleged in Rodriguez. Specifically, the complaint alleges 

that a putative class of current and former employees of the Company working in California since March 13, 2010 were denied 

compensation for the time they spent interviewing “for temporary and permanent employment opportunities” as well as 

performing activities related to the interview process. Gentry seeks recovery on her own behalf and on behalf of the putative 

class in an unspecified amount for this allegedly unpaid compensation. Gentry also seeks recovery of an unspecified amount for 

the alleged failure of the Company to provide her and the putative class with accurate wage statements. Gentry also seeks an 

8

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ROBERT HALF | 2016 ANNUAL REPORTItem 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities

PART II

Stock Performance Graph

Market Price, Dividends and Related Matters
Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

The Company’s Common Stock is listed for trading on the New York Stock Exchange under the symbol “RHI”. On 

PART II

Securities

January 31, 2017, there were 1,286 holders of record of the Common Stock.
Market Price, Dividends and Related Matters

Following is a list by fiscal quarters of the sales prices of the stock:
The Company’s Common Stock is listed for trading on the New York Stock Exchange under the symbol “RHI”. On 

January 31, 2017, there were 1,286 holders of record of the Common Stock.

Sales Prices

Following is a list by fiscal quarters of the sales prices of the stock:

2016
4th Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3rd Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2016
2nd Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1st Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4th Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3rd Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2nd Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1st Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2015
4th Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3rd Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2015
2nd Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1st Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4th Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3rd Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2nd Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
declared and paid in each quarter of 2015.
1st Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Low
$ 34.42
$ 35.67
$ 34.34
Low
$ 36.17
$ 34.42
$ 35.67
$ 34.34
$ 36.17
Low
$ 44.95
$ 49.18
$ 54.58
Low
$ 55.60
$ 44.95
$ 49.18
Cash dividends of $.22 per share were declared and paid in each quarter of 2016. Cash dividends of $.20 per share were 
$ 54.58
$ 55.60

High
$ 49.63
$ 41.50
$ 47.26
High
$ 46.75
$ 49.63
$ 41.50
$ 47.26
$ 46.75
High
$ 54.01
$ 58.00
$ 60.54
High
$ 63.27
$ 54.01
$ 58.00
$ 60.54
$ 63.27

Sales Prices

Sales Prices

Sales Prices

Cash dividends of $.22 per share were declared and paid in each quarter of 2016. Cash dividends of $.20 per share were 

Issuer Purchases of Equity Securities
declared and paid in each quarter of 2015.

The following graph compares, through December 31, 2016, the cumulative total return of the Company’s Common 

Stock, an index of certain publicly traded employment services companies, and the S&P 500. The graph assumes the investment 

of $100 at the beginning of the period depicted in the chart and reinvestment of all dividends. The information presented in the 

graph was obtained by the Company from outside sources it considers to be reliable but has not been independently verified by 

the Company.

(a) 

This index represents the cumulative total return of the Company and the following corporations providing temporary or 

permanent employment services: CDI Corp.; Kelly Services, Inc.; Kforce Inc.; ManpowerGroup; and Resources Connection 

Inc.

Issuer Purchases of Equity Securities

Total
Number of
Shares
Purchased
as Part of
Total
Publicly
Number of
Announced
Shares
Plans
Purchased
100,000
as Part of
Publicly
347,179
Announced
Plans
666,015
100,000
1,113,194
347,179
666,015
1,113,194

Maximum
Number of
Shares that May
Yet Be
Purchased
Maximum
Under Publicly
Number of
Announced
Shares that May
Plans (b)
Yet Be
7,379,781
Purchased
Under Publicly
7,032,602
Announced
Plans (b)
6,366,587
7,379,781
7,032,602
6,366,587

Average
Price Paid
per Share
37.39
$
Average
$
41.53
Price Paid
per Share
48.86
$
37.39
$
41.53
$
48.86
$

Total
Number of
Shares
Purchased
100,000
Total
Number of
347,179
Shares
Purchased
757,563
100,000
1,204,742
347,179
757,563
1,204,742

(a)

October 1, 2016 to October 31, 2016 . . . . . . . . . . . . . . . . . . .
November 1, 2016 to November 30, 2016 . . . . . . . . . . . . . . .
December 1, 2016 to December 31, 2016 . . . . . . . . . . . . . . .
October 1, 2016 to October 31, 2016 . . . . . . . . . . . . . . . . . . .
Total October 1, 2016 to December 31, 2016 . . . . . . . . . . . .
November 1, 2016 to November 30, 2016 . . . . . . . . . . . . . . .
December 1, 2016 to December 31, 2016 . . . . . . . . . . . . . . .
(a) 
Total October 1, 2016 to December 31, 2016 . . . . . . . . . . . .
(b)  Commencing in October 1997, the Company’s Board of Directors has, at various times, authorized the repurchase, from 
(a) 

Includes 91,548 shares repurchased in connection with employee stock plans, whereby Company shares were tendered 
by employees for the payment of applicable withholding taxes and/or exercise price.

time to time, of the Company’s common stock on the open market or in privately negotiated transactions depending on 
Includes 91,548 shares repurchased in connection with employee stock plans, whereby Company shares were tendered 
market conditions. Since plan inception, a total of 108,000,000 shares have been authorized for repurchase of which 
by employees for the payment of applicable withholding taxes and/or exercise price.
101,633,413 shares have been repurchased as of December 31, 2016.
time to time, of the Company’s common stock on the open market or in privately negotiated transactions depending on 
The remainder of the information required by this item is incorporated by reference to Part III, Item 12 of this Form 10-K.
market conditions. Since plan inception, a total of 108,000,000 shares have been authorized for repurchase of which 
101,633,413 shares have been repurchased as of December 31, 2016.

(b)  Commencing in October 1997, the Company’s Board of Directors has, at various times, authorized the repurchase, from 

(a)

The remainder of the information required by this item is incorporated by reference to Part III, Item 12 of this Form 10-K.

10

10

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
  
  
 
 
 
 
 
 
  
  
 
Stock Performance Graph

The following graph compares, through December 31, 2016, the cumulative total return of the Company’s Common 
Stock, an index of certain publicly traded employment services companies, and the S&P 500. The graph assumes the investment 
of $100 at the beginning of the period depicted in the chart and reinvestment of all dividends. The information presented in the 
graph was obtained by the Company from outside sources it considers to be reliable but has not been independently verified by 
the Company.

(a) 

This index represents the cumulative total return of the Company and the following corporations providing temporary or 
permanent employment services: CDI Corp.; Kelly Services, Inc.; Kforce Inc.; ManpowerGroup; and Resources Connection 
Inc.

PART II

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

Securities

Securities

Market Price, Dividends and Related Matters

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity 

The Company’s Common Stock is listed for trading on the New York Stock Exchange under the symbol “RHI”. On 

January 31, 2017, there were 1,286 holders of record of the Common Stock.

Market Price, Dividends and Related Matters

Following is a list by fiscal quarters of the sales prices of the stock:

The Company’s Common Stock is listed for trading on the New York Stock Exchange under the symbol “RHI”. On 

January 31, 2017, there were 1,286 holders of record of the Common Stock.

Following is a list by fiscal quarters of the sales prices of the stock:

2016

4th Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 49.63

$ 34.42

3rd Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 41.50

Sales Prices

$ 35.67

2016

2nd Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1st Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4th Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3rd Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2nd Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1st Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2015

4th Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 54.01

$ 44.95

3rd Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2015

2nd Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1st Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4th Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3rd Quarter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2nd Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash dividends of $.22 per share were declared and paid in each quarter of 2016. Cash dividends of $.20 per share were 

$ 60.54

$ 54.58

declared and paid in each quarter of 2015.

1st Quarter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 63.27

$ 55.60

Sales Prices

High

Low

$ 47.26

High

$ 46.75

$ 49.63

$ 41.50

$ 47.26

$ 46.75

High

$ 34.34

Low

$ 36.17

$ 34.42

$ 35.67

$ 34.34

$ 36.17

Low

Sales Prices

$ 58.00

Sales Prices

$ 49.18

$ 60.54

High

$ 63.27

$ 54.01

$ 58.00

$ 54.58

Low

$ 55.60

$ 44.95

$ 49.18

Issuer Purchases of Equity Securities

Cash dividends of $.22 per share were declared and paid in each quarter of 2016. Cash dividends of $.20 per share were 

declared and paid in each quarter of 2015.

Issuer Purchases of Equity Securities

October 1, 2016 to October 31, 2016 . . . . . . . . . . . . . . . . . . .

November 1, 2016 to November 30, 2016 . . . . . . . . . . . . . . .

December 1, 2016 to December 31, 2016 . . . . . . . . . . . . . . .

October 1, 2016 to October 31, 2016 . . . . . . . . . . . . . . . . . . .

Total October 1, 2016 to December 31, 2016 . . . . . . . . . . . .

November 1, 2016 to November 30, 2016 . . . . . . . . . . . . . . .

Total

Number of

Shares

Purchased

100,000

Total

Number of

347,179

Shares

Purchased

757,563

100,000

1,204,742

347,179

(a)

Average

Price Paid

per Share

$

37.39

Average

41.53

Price Paid

$

per Share

48.86

$

$

$

37.39

41.53

Total

Number of

Shares

Purchased

as Part of

Total

Publicly

Number of

Announced

Shares

Plans

Purchased

100,000

as Part of

Publicly

347,179

Announced

Plans

666,015

100,000

1,113,194

347,179

Maximum

Number of

Shares that May

Yet Be

Purchased

Maximum

Under Publicly

Number of

Announced

Shares that May

Plans (b)

Yet Be

Purchased

7,379,781

Under Publicly

7,032,602

Announced

Plans (b)

6,366,587

7,379,781

7,032,602

December 1, 2016 to December 31, 2016 . . . . . . . . . . . . . . .

Includes 91,548 shares repurchased in connection with employee stock plans, whereby Company shares were tendered 

6,366,587

757,563

666,015

48.86

(a)

(a) 

$

Total October 1, 2016 to December 31, 2016 . . . . . . . . . . . .

by employees for the payment of applicable withholding taxes and/or exercise price.

1,204,742

1,113,194

(b)  Commencing in October 1997, the Company’s Board of Directors has, at various times, authorized the repurchase, from 

(a) 

time to time, of the Company’s common stock on the open market or in privately negotiated transactions depending on 

Includes 91,548 shares repurchased in connection with employee stock plans, whereby Company shares were tendered 

market conditions. Since plan inception, a total of 108,000,000 shares have been authorized for repurchase of which 

by employees for the payment of applicable withholding taxes and/or exercise price.

(b)  Commencing in October 1997, the Company’s Board of Directors has, at various times, authorized the repurchase, from 

101,633,413 shares have been repurchased as of December 31, 2016.

time to time, of the Company’s common stock on the open market or in privately negotiated transactions depending on 

The remainder of the information required by this item is incorporated by reference to Part III, Item 12 of this Form 10-K.

market conditions. Since plan inception, a total of 108,000,000 shares have been authorized for repurchase of which 

101,633,413 shares have been repurchased as of December 31, 2016.

The remainder of the information required by this item is incorporated by reference to Part III, Item 12 of this Form 10-K.

10

10

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
  
  
 
 
 
 
 
 
  
  
 
Item 6. Selected Financial Data

The selected five-year financial data presented below should be read in conjunction with the information contained in 

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations, and the Company’s 
Consolidated Financial Statements and the Notes thereto contained in Item 8. Financial Statements and Supplementary Data. 

2016

2015

2014

2013

2012

Years Ended December 31,

(in thousands)

Income Statement Data:
Net service revenues . . . . . . . . . . . . . . . . . $5,250,399
Direct costs of services, consisting of

$5,094,933

$4,695,014

$4,245,895

$4,111,213

payroll, payroll taxes, benefit costs and
reimbursable expenses . . . . . . . . . . . . .
Gross margin. . . . . . . . . . . . . . . . . . . . . . .
Selling, general and administrative

3,089,723

2,160,676

2,980,462

2,114,471

2,772,098

1,922,916

2,522,803

1,723,092

2,462,153

1,649,060

1,237

1,606,217

expenses . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of intangible assets . . . . . . .
Interest income, net. . . . . . . . . . . . . . . . . .
Income before income taxes . . . . . . . . . . .
Provision for income taxes . . . . . . . . . . . .
210,721
Net income . . . . . . . . . . . . . . . . . . . . . . . . $ 343,389
Net income available to common
stockholders—diluted . . . . . . . . . . . . . . . . $ 343,389

554,110

(888)

1,533,799

1,425,734

1,324,815

1,305,614

192
(550)
581,030

223,234

557
(724)
497,349

191,421

1,700
(1,002)
397,579

145,384

398
(1,197)
344,245

134,303

$ 357,796

$ 305,928

$ 252,195

$ 209,942

$ 357,796

$ 305,928

$ 252,192

$ 208,867

Years Ended December 31,

2016

2015

2014

2013

2012

(in thousands, except per share amounts)

Net Income Per Share:

Basic . . . . . . . . . . . . . . . . . . . . . . . . . $
Diluted . . . . . . . . . . . . . . . . . . . . . . . . $

2.68

2.67

$

$

2.72

2.69

$

$

2.28

2.26

$

$

1.85

1.83

$

$

1.51

1.50

Shares:

Basic . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted . . . . . . . . . . . . . . . . . . . . . . . .
Cash Dividends Declared Per Share . . . . . $

127,991

128,766

131,749

132,930

134,358

135,541

136,153

137,589

138,201

139,409

.88

$

.80

$

.72

$

.64

$

.60

2016

2015

2014

2013

2012

(in thousands)

December 31,

Balance Sheet Data:
Total assets . . . . . . . . . . . . . . . . . . . . . . . . $1,777,971

Notes payable and other indebtedness, 

less current portion
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

840
Stockholders’ equity . . . . . . . . . . . . . . . . . $1,086,599

$1,671,044 (a) $1,620,830 (a) $1,479,670 (a) $1,367,027 (a)

$

1,007

$

1,159

$

1,300

$

1,428

$1,003,781

$ 979,858

$ 919,643

$ 842,011

(a)          Reflects the impact of the adoption of the new accounting standard in fiscal year 2016 related to balance sheet   
              classification of deferred taxes. See Note B - New Accounting Pronouncements (Part II, Item 8 of this Form 10-K) for
              further discussion.

138808_RHI_A/R_10K.indd   12

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12

13

   Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Certain information contained in Management’s Discussion and Analysis and in other parts of this report may be deemed 

forward-looking statements regarding events and financial trends that may affect the Company’s future operating results or 

financial positions. These statements may be identified by words such as “estimate”, “forecast”, “project”, “plan”, “intend”, 

“believe”, “expect”, “anticipate”, or variations or negatives thereof or by similar or comparable words or phrases. Forward-

looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed 

in the statements. These risks and uncertainties include, but are not limited to, the following: the global financial and economic 

situation; changes in levels of unemployment and other economic conditions in the United States or foreign countries where the 

Company does business, or in particular regions or industries; reduction in the supply of candidates for temporary employment 

or the Company’s ability to attract candidates; the entry of new competitors into the marketplace or expansion by existing 

competitors; the ability of the Company to maintain existing client relationships and attract new clients in the context of 

changing economic or competitive conditions; the impact of competitive pressures, including any change in the demand for the 

Company’s services, on the Company’s ability to maintain its margins; the possibility of the Company incurring liability for its 

activities, including the activities of its temporary employees, or for events impacting its temporary employees on clients’ 

premises; the possibility that adverse publicity could impact the Company’s ability to attract and retain clients and candidates; 

the success of the Company in attracting, training, and retaining qualified management personnel and other staff employees; the 

Company’s ability to comply with governmental regulations affecting personnel services businesses in particular or employer/

employee relationships in general; whether there will be ongoing demand for Sarbanes-Oxley or other regulatory compliance 

services; the Company’s reliance on short-term contracts for a significant percentage of its business; litigation relating to prior 

or current transactions or activities, including litigation that may be disclosed from time to time in the Company’s SEC filings; 

the ability of the Company to manage its international operations and comply with foreign laws and regulations; the impact of 

fluctuations in foreign currency exchange rates; the possibility that the additional costs the Company will incur as a result of 

health care reform legislation may adversely affect the Company’s profit margins or the demand for the Company’s services; 

the possibility that the Company’s computer and communications hardware and software systems could be damaged or their 

service interrupted; and the possibility that the Company may fail to maintain adequate financial and management controls and 

as a result suffer errors in its financial reporting. Additionally, with respect to Protiviti, other risks and uncertainties include the 

fact that future success will depend on its ability to retain employees and attract clients; there can be no assurance that there will 

be ongoing demand for Sarbanes-Oxley or other regulatory compliance services; failure to produce projected revenues could 

adversely affect financial results; and there is the possibility of involvement in litigation relating to prior or current transactions 

or activities. Because long-term contracts are not a significant part of the Company’s business, future results cannot be reliably 

predicted by considering past trends or extrapolating past results. Further information regarding these and other risks and 

uncertainties is contained in Item 1A. “Risk Factors.”

Executive Overview

           Demand for the Company’s temporary and permanent staffing and risk consulting and internal audit services is

largely dependent upon general economic and labor trends both domestically and abroad. Correspondingly, financial results for 

the year ended December 31, 2016 were positively impacted by stable global economic conditions. Annual net service revenues 

reached $5.25 billion in 2016, an increase of 3% from the prior year. Full-year 2016 net income decreased 4% to $343 million 

and diluted net income per share decreased 1% to $2.67. All three of the Company's reportable segments experienced  revenue 

growth, led by Protiviti which increased 9% in 2016 on a same-day, constant-currency basis compared to last year. 

During the third quarter of 2016, the Company successfully implemented a new front-office Customer Relationship 

Management ("CRM") system for all temporary and permanent staffing branches in the United States as well as a new project 

management system for its risk consulting and internal audit services segment. The conversions went smoothly, and the 

Company estimates that the related disruption and out-of-pocket costs had an adverse impact to its revenue and net income per 

share for the year of $9 million and $0.05, respectively.

We believe that the Company is well positioned in the current macroeconomic environment. The United States economic 

backdrop during 2016 was stable for the Company as real gross domestic product (GDP) grew 1.6%, while the unemployment 

rate declined from 5.0% in December 2015 to 4.7% in December 2016. In the United States, the number of job openings has 

exceeded the number of hires since February 2015, creating competition for skilled talent that increases the Company's value to 

clients. A number of professional occupations are nearing full employment, which is placing pressure on the supply of available 

talent and increasing our value to clients. The secular demand for temporary staffing is also ongoing. The number of temporary 

workers as a percentage of the overall U.S. workforce remains near an all-time high, a sign employers are building flexible 

staffing options into their human resource plans with increasing frequency.  

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
Item 6. Selected Financial Data

The selected five-year financial data presented below should be read in conjunction with the information contained in 

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations, and the Company’s 

Consolidated Financial Statements and the Notes thereto contained in Item 8. Financial Statements and Supplementary Data. 

2016

2015

2014

2013

2012

Years Ended December 31,

(in thousands)

Net service revenues . . . . . . . . . . . . . . . . . $5,250,399

$5,094,933

$4,695,014

$4,245,895

$4,111,213

Income Statement Data:

Direct costs of services, consisting of

payroll, payroll taxes, benefit costs and

reimbursable expenses . . . . . . . . . . . . .

3,089,723

Gross margin. . . . . . . . . . . . . . . . . . . . . . .

2,160,676

Selling, general and administrative

2,980,462

2,114,471

2,772,098

1,922,916

2,522,803

1,723,092

2,462,153

1,649,060

expenses . . . . . . . . . . . . . . . . . . . . . . . .

1,606,217

1,533,799

1,425,734

1,324,815

1,305,614

Amortization of intangible assets . . . . . . .

Interest income, net. . . . . . . . . . . . . . . . . .

Income before income taxes . . . . . . . . . . .

Provision for income taxes . . . . . . . . . . . .

1,237

(888)

554,110

210,721

192

(550)

581,030

223,234

557

(724)

497,349

191,421

1,700

(1,002)

397,579

145,384

398

(1,197)

344,245

134,303

Net income . . . . . . . . . . . . . . . . . . . . . . . . $ 343,389

$ 357,796

$ 305,928

$ 252,195

$ 209,942

Net income available to common

stockholders—diluted . . . . . . . . . . . . . . . . $ 343,389

$ 357,796

$ 305,928

$ 252,192

$ 208,867

Years Ended December 31,

2016

2015

2014

2013

2012

(in thousands, except per share amounts)

Net Income Per Share:

Shares:

Basic . . . . . . . . . . . . . . . . . . . . . . . . . $

Diluted . . . . . . . . . . . . . . . . . . . . . . . . $

2.68

2.67

$

$

2.72

2.69

$

$

2.28

2.26

$

$

1.85

1.83

$

$

1.51

1.50

Basic . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted . . . . . . . . . . . . . . . . . . . . . . . .

127,991

128,766

131,749

132,930

134,358

135,541

136,153

137,589

138,201

139,409

Cash Dividends Declared Per Share . . . . . $

.88

$

.80

$

.72

$

.64

$

.60

2016

2015

2014

2013

2012

December 31,

(in thousands)

Total assets . . . . . . . . . . . . . . . . . . . . . . . . $1,777,971

$1,671,044 (a) $1,620,830 (a) $1,479,670 (a) $1,367,027 (a)

Balance Sheet Data:

Notes payable and other indebtedness, 

less current portion

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

840

$

1,007

$

1,159

$

1,300

$

1,428

Stockholders’ equity . . . . . . . . . . . . . . . . . $1,086,599

$1,003,781

$ 979,858

$ 919,643

$ 842,011

(a)          Reflects the impact of the adoption of the new accounting standard in fiscal year 2016 related to balance sheet   

              classification of deferred taxes. See Note B - New Accounting Pronouncements (Part II, Item 8 of this Form 10-K) for

              further discussion.

   Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Certain information contained in Management’s Discussion and Analysis and in other parts of this report may be deemed 

forward-looking statements regarding events and financial trends that may affect the Company’s future operating results or 
financial positions. These statements may be identified by words such as “estimate”, “forecast”, “project”, “plan”, “intend”, 
“believe”, “expect”, “anticipate”, or variations or negatives thereof or by similar or comparable words or phrases. Forward-
looking statements are subject to risks and uncertainties that could cause actual results to differ materially from those expressed 
in the statements. These risks and uncertainties include, but are not limited to, the following: the global financial and economic 
situation; changes in levels of unemployment and other economic conditions in the United States or foreign countries where the 
Company does business, or in particular regions or industries; reduction in the supply of candidates for temporary employment 
or the Company’s ability to attract candidates; the entry of new competitors into the marketplace or expansion by existing 
competitors; the ability of the Company to maintain existing client relationships and attract new clients in the context of 
changing economic or competitive conditions; the impact of competitive pressures, including any change in the demand for the 
Company’s services, on the Company’s ability to maintain its margins; the possibility of the Company incurring liability for its 
activities, including the activities of its temporary employees, or for events impacting its temporary employees on clients’ 
premises; the possibility that adverse publicity could impact the Company’s ability to attract and retain clients and candidates; 
the success of the Company in attracting, training, and retaining qualified management personnel and other staff employees; the 
Company’s ability to comply with governmental regulations affecting personnel services businesses in particular or employer/
employee relationships in general; whether there will be ongoing demand for Sarbanes-Oxley or other regulatory compliance 
services; the Company’s reliance on short-term contracts for a significant percentage of its business; litigation relating to prior 
or current transactions or activities, including litigation that may be disclosed from time to time in the Company’s SEC filings; 
the ability of the Company to manage its international operations and comply with foreign laws and regulations; the impact of 
fluctuations in foreign currency exchange rates; the possibility that the additional costs the Company will incur as a result of 
health care reform legislation may adversely affect the Company’s profit margins or the demand for the Company’s services; 
the possibility that the Company’s computer and communications hardware and software systems could be damaged or their 
service interrupted; and the possibility that the Company may fail to maintain adequate financial and management controls and 
as a result suffer errors in its financial reporting. Additionally, with respect to Protiviti, other risks and uncertainties include the 
fact that future success will depend on its ability to retain employees and attract clients; there can be no assurance that there will 
be ongoing demand for Sarbanes-Oxley or other regulatory compliance services; failure to produce projected revenues could 
adversely affect financial results; and there is the possibility of involvement in litigation relating to prior or current transactions 
or activities. Because long-term contracts are not a significant part of the Company’s business, future results cannot be reliably 
predicted by considering past trends or extrapolating past results. Further information regarding these and other risks and 
uncertainties is contained in Item 1A. “Risk Factors.”

Executive Overview

           Demand for the Company’s temporary and permanent staffing and risk consulting and internal audit services is
largely dependent upon general economic and labor trends both domestically and abroad. Correspondingly, financial results for 
the year ended December 31, 2016 were positively impacted by stable global economic conditions. Annual net service revenues 
reached $5.25 billion in 2016, an increase of 3% from the prior year. Full-year 2016 net income decreased 4% to $343 million 
and diluted net income per share decreased 1% to $2.67. All three of the Company's reportable segments experienced  revenue 
growth, led by Protiviti which increased 9% in 2016 on a same-day, constant-currency basis compared to last year. 

During the third quarter of 2016, the Company successfully implemented a new front-office Customer Relationship 
Management ("CRM") system for all temporary and permanent staffing branches in the United States as well as a new project 
management system for its risk consulting and internal audit services segment. The conversions went smoothly, and the 
Company estimates that the related disruption and out-of-pocket costs had an adverse impact to its revenue and net income per 
share for the year of $9 million and $0.05, respectively.

We believe that the Company is well positioned in the current macroeconomic environment. The United States economic 
backdrop during 2016 was stable for the Company as real gross domestic product (GDP) grew 1.6%, while the unemployment 
rate declined from 5.0% in December 2015 to 4.7% in December 2016. In the United States, the number of job openings has 
exceeded the number of hires since February 2015, creating competition for skilled talent that increases the Company's value to 
clients. A number of professional occupations are nearing full employment, which is placing pressure on the supply of available 
talent and increasing our value to clients. The secular demand for temporary staffing is also ongoing. The number of temporary 
workers as a percentage of the overall U.S. workforce remains near an all-time high, a sign employers are building flexible 
staffing options into their human resource plans with increasing frequency.  

12

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
Protiviti has successfully diversified its service offerings, built a loyal and growing client base, and is seeing steady 
demand in all of its major consulting solutions. Protiviti provides clients with consulting solutions in finance, technology, 
operations, data, analytics, governance, risk and internal audit.

We monitor various economic indicators and business trends in all of the countries in which we operate to anticipate 
demand for the Company’s services. We evaluate these trends to determine the appropriate level of investment, including 
personnel, which will best position the Company for success in the current and future global macroeconomic environment. The 
Company’s investments in headcount are typically structured to proactively support and align with expected revenue growth 
trends. As such, during 2016, temporary and permanent staffing headcount was relatively consistent with prior year-end levels, 
while risk consulting and internal audit headcount increased.

We have limited visibility into future revenues not only due to the dependence on macroeconomic conditions noted above, 

interim impairment assessment.

but also because of the relatively short duration of the Company’s client engagements. Accordingly, we typically assess 
headcount and other investments on at least a quarterly basis. That said, based on current trends and conditions, we expect 
headcount levels for our full-time staff to remain relatively flat for each of our reporting segments throughout the first quarter of 
2017. 

Capital expenditures in 2016 totaled $83 million, approximately 60% of which represented investments in software 

initiatives and technology infrastructure, both of which are important to the Company’s future growth opportunities. Major 
software initiatives include upgrades to enterprise resource planning and project management applications and the continued 
implementation of a global CRM application. Infrastructure and computer hardware initiatives for the year of 2016 have 
focused on delivering mobile technology to the Company's professional staff, upgrading data networks, and enhancing video 
capabilities and telecommunication systems. Our major software initiatives were substantially implemented in 2016, therefore 
we expect reduced capital expenditures in 2017. Capital expenditures also included amounts spent on tenant improvements and 
furniture and equipment in the Company's leased offices. We currently expect that 2017 capital expenditures will range from 
$65 million to $75 million.

Critical Accounting Policies and Estimates

As described below, the Company’s most critical accounting policies and estimates are those that involve subjective 

December 31, 2016.

decisions or assessments.

Accounts Receivable Allowances.    The Company maintains allowances for estimated losses resulting from (i) the 
inability of its customers to make required payments, (ii) temporary placement sales adjustments, and (iii) permanent placement 
candidates not remaining with the client through the 90-day guarantee period, commonly referred to as “fall offs”. The 
Company establishes these allowances based on its review of customers’ credit profiles, historical loss statistics and current 
trends. The adequacy of these allowances is reviewed each reporting period. Historically, the Company’s actual losses and 
credits have been consistent with these allowances. As a percentage of gross accounts receivable, the Company’s accounts 
receivable allowances totaled 4.5% and 4.7% as of December 31, 2016 and 2015, respectively. As of December 31, 2016, a 
five-percentage point deviation in the Company’s accounts receivable allowances balance would have resulted in an increase or 
decrease in the allowance of $1.7 million. Although future results cannot always be predicted by extrapolating past results, 
management believes that it is reasonably likely that future results will be consistent with historical trends and experience. 
However, if the financial condition of the Company’s customers were to deteriorate, resulting in an impairment of their ability 
to make payments, or if unexpected events or significant future changes in trends were to occur, additional allowances may be 
required.

Income Tax Assets and Liabilities.    In establishing its deferred income tax assets and liabilities, the Company makes 
judgments and interpretations based on the enacted tax laws and published tax guidance that are applicable to its operations. 
Deferred tax assets and liabilities are measured and recorded using current enacted tax rates, which the Company expects will 
apply to taxable income in the years in which those temporary differences are recovered or settled. The likelihood of a material 
change in the Company’s expected realization of these assets is dependent on future taxable income, its ability to use foreign 
tax credit carryforwards and carrybacks, final U.S. and foreign tax settlements, and the effectiveness of its tax planning in the 
various relevant jurisdictions.

The Company also evaluates the need for valuation allowances to reduce the deferred tax assets to realizable amounts. 

Management evaluates all positive and negative evidence and uses judgment regarding past and future events, including 
operating results, to help determine when it is more likely than not that all or some portion of the deferred tax assets may not be 
realized. When appropriate, a valuation allowance is recorded against deferred tax assets to offset future tax benefits that may 
not be realized. Valuation allowances of $18.9 million and $26.3 million were recorded as of December 31, 2016 and 2015, 
respectively. The valuation allowances recorded related primarily to net operating losses in certain foreign operations. If such 

losses are ultimately utilized to offset future operating income, the Company will recognize a tax benefit up to the full amount 

of the related valuation reserve.

While management believes that its judgments and interpretations regarding income taxes are appropriate, significant 

differences in actual experience may materially affect the future financial results of the Company.

Goodwill Impairment.    The Company assesses the impairment of goodwill annually in the second quarter, or more often 

if events or changes in circumstances indicate that the carrying value may not be recoverable in accordance with Financial 

Accounting Standards Board (“FASB”) authoritative guidance. The Company completed its annual goodwill impairment 

analysis as of June 30, 2016, and determined that no adjustment to the carrying value of goodwill was required. There were no 

events or changes in circumstances since the annual goodwill impairment assessment that caused the Company to perform an 

The Company follows FASB authoritative guidance utilizing a two-step approach for determining goodwill impairment. 

In the first step the Company determines the fair value of each reporting unit utilizing a present value technique derived from a 

discounted cash flow methodology. For purposes of this assessment the Company’s reporting units are its lines of business. The 

fair value of the reporting unit is then compared to its carrying value. If the fair value of the reporting unit exceeds the carrying 

value of the net assets assigned to that unit, goodwill is not impaired and no further testing is performed. The second step under 

the FASB guidance is contingent upon the results of the first step. To the extent a reporting unit’s carrying value exceeds its fair 

value, an indication exists that the reporting unit’s goodwill may be impaired and the Company must perform a second more 

detailed impairment assessment. The second step involves allocating the reporting unit’s fair value to its net assets in order to 

determine the implied fair value of the reporting unit’s goodwill as of the assessment date. The implied fair value of the 

reporting unit’s goodwill is then compared to the carrying amount of goodwill to quantify an impairment charge as of the 

assessment date.

The Company’s reporting units are Accountemps, Robert Half Finance & Accounting, OfficeTeam, Robert Half 

Technology, Robert Half Management Resources and Protiviti, which had goodwill balances at December 31, 2016, of 

$126.9 million, $26.0 million, $0.0 million, $7.0 million, $0.0 million and $49.9 million, respectively, totaling $209.8 million. 

There were no changes to the Company’s reporting units or to the allocations of goodwill by reporting unit for the year ended 

The goodwill impairment assessment is based upon a discounted cash flow analysis. The estimate of future cash flows is 

based upon, among other things, a discount rate and certain assumptions about expected future operating performance. The 

discount rate for all reporting units was determined by management based on estimates of risk free interest rates, beta and 

market risk premiums. The discount rate used was compared to the rate published in various third party research reports, which 

indicated that the rate was within a range of reasonableness. The primary assumptions related to future operating performance 

include revenue growth rates and profitability levels. In addition, the impairment assessment requires that management make 

certain judgments in allocating shared assets and liabilities to the balance sheets of the reporting units. Solely for purposes of 

establishing inputs for the fair value calculations described above related to its annual goodwill impairment testing, the 

Company made the following assumptions. The Company assumed that year-to-date trends through the date of the most recent 

assessment would continue for all reporting units through 2016, using unique assumptions for each reporting unit. In addition, 

the Company applied profitability assumptions consistent with each reporting unit’s historical trends at various revenue levels 

and, for years 2018 and beyond, used a 5% growth factor. This rate is comparable to the Company’s most recent ten-year annual 

compound revenue growth rate. The model used to calculate fair value extends a total of 10 years with a terminal value 

calculation at the end of the 10 year period. In its most recent calculation, the Company used a 9.8% discount rate, which is 

slightly lower than the 10.0% discount rate used for the Company’s test during the second quarter of 2015. This decrease in 

discount rate is attributable to decreases in the risk free rate and the equity market risk premium, offset by a slight increase in 

beta.

In order to evaluate the sensitivity of the fair value calculations on the goodwill impairment test, the Company applied 

hypothetical decreases to the fair values of each reporting unit. The Company determined that hypothetical decreases in fair 

value of at least 75% would be required before any reporting unit would have a carrying value in excess of its fair value.

Given the current economic environment and the uncertainties regarding the impact on the Company’s business, there can 

be no assurance that the Company’s estimates and assumptions made for purposes of the Company’s goodwill impairment 

testing will prove to be accurate predictions of the future. If the Company’s assumptions regarding forecasted revenue or 

profitability growth rates of certain reporting units are not achieved, the Company may be required to recognize goodwill 

impairment charges in future periods. It is not possible at this time to determine if any such future impairment charge would 

result or, if it does, whether such charge would be material.

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14

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ROBERT HALF | 2016 ANNUAL REPORTProtiviti has successfully diversified its service offerings, built a loyal and growing client base, and is seeing steady 

demand in all of its major consulting solutions. Protiviti provides clients with consulting solutions in finance, technology, 

losses are ultimately utilized to offset future operating income, the Company will recognize a tax benefit up to the full amount 
of the related valuation reserve.

operations, data, analytics, governance, risk and internal audit.

We monitor various economic indicators and business trends in all of the countries in which we operate to anticipate 

differences in actual experience may materially affect the future financial results of the Company.

While management believes that its judgments and interpretations regarding income taxes are appropriate, significant 

demand for the Company’s services. We evaluate these trends to determine the appropriate level of investment, including 

personnel, which will best position the Company for success in the current and future global macroeconomic environment. The 

Company’s investments in headcount are typically structured to proactively support and align with expected revenue growth 

trends. As such, during 2016, temporary and permanent staffing headcount was relatively consistent with prior year-end levels, 

while risk consulting and internal audit headcount increased.

We have limited visibility into future revenues not only due to the dependence on macroeconomic conditions noted above, 

but also because of the relatively short duration of the Company’s client engagements. Accordingly, we typically assess 

headcount and other investments on at least a quarterly basis. That said, based on current trends and conditions, we expect 

headcount levels for our full-time staff to remain relatively flat for each of our reporting segments throughout the first quarter of 

2017. 

Capital expenditures in 2016 totaled $83 million, approximately 60% of which represented investments in software 

initiatives and technology infrastructure, both of which are important to the Company’s future growth opportunities. Major 

software initiatives include upgrades to enterprise resource planning and project management applications and the continued 

implementation of a global CRM application. Infrastructure and computer hardware initiatives for the year of 2016 have 

focused on delivering mobile technology to the Company's professional staff, upgrading data networks, and enhancing video 

capabilities and telecommunication systems. Our major software initiatives were substantially implemented in 2016, therefore 

we expect reduced capital expenditures in 2017. Capital expenditures also included amounts spent on tenant improvements and 

furniture and equipment in the Company's leased offices. We currently expect that 2017 capital expenditures will range from 

$65 million to $75 million.

Critical Accounting Policies and Estimates

decisions or assessments.

As described below, the Company’s most critical accounting policies and estimates are those that involve subjective 

Accounts Receivable Allowances.    The Company maintains allowances for estimated losses resulting from (i) the 

inability of its customers to make required payments, (ii) temporary placement sales adjustments, and (iii) permanent placement 

candidates not remaining with the client through the 90-day guarantee period, commonly referred to as “fall offs”. The 

Company establishes these allowances based on its review of customers’ credit profiles, historical loss statistics and current 

trends. The adequacy of these allowances is reviewed each reporting period. Historically, the Company’s actual losses and 

credits have been consistent with these allowances. As a percentage of gross accounts receivable, the Company’s accounts 

receivable allowances totaled 4.5% and 4.7% as of December 31, 2016 and 2015, respectively. As of December 31, 2016, a 

five-percentage point deviation in the Company’s accounts receivable allowances balance would have resulted in an increase or 

decrease in the allowance of $1.7 million. Although future results cannot always be predicted by extrapolating past results, 

management believes that it is reasonably likely that future results will be consistent with historical trends and experience. 

However, if the financial condition of the Company’s customers were to deteriorate, resulting in an impairment of their ability 

to make payments, or if unexpected events or significant future changes in trends were to occur, additional allowances may be 

required.

Income Tax Assets and Liabilities.    In establishing its deferred income tax assets and liabilities, the Company makes 

judgments and interpretations based on the enacted tax laws and published tax guidance that are applicable to its operations. 

Deferred tax assets and liabilities are measured and recorded using current enacted tax rates, which the Company expects will 

apply to taxable income in the years in which those temporary differences are recovered or settled. The likelihood of a material 

change in the Company’s expected realization of these assets is dependent on future taxable income, its ability to use foreign 

tax credit carryforwards and carrybacks, final U.S. and foreign tax settlements, and the effectiveness of its tax planning in the 

various relevant jurisdictions.

The Company also evaluates the need for valuation allowances to reduce the deferred tax assets to realizable amounts. 

Management evaluates all positive and negative evidence and uses judgment regarding past and future events, including 

operating results, to help determine when it is more likely than not that all or some portion of the deferred tax assets may not be 

realized. When appropriate, a valuation allowance is recorded against deferred tax assets to offset future tax benefits that may 

not be realized. Valuation allowances of $18.9 million and $26.3 million were recorded as of December 31, 2016 and 2015, 

respectively. The valuation allowances recorded related primarily to net operating losses in certain foreign operations. If such 

Goodwill Impairment.    The Company assesses the impairment of goodwill annually in the second quarter, or more often 

if events or changes in circumstances indicate that the carrying value may not be recoverable in accordance with Financial 
Accounting Standards Board (“FASB”) authoritative guidance. The Company completed its annual goodwill impairment 
analysis as of June 30, 2016, and determined that no adjustment to the carrying value of goodwill was required. There were no 
events or changes in circumstances since the annual goodwill impairment assessment that caused the Company to perform an 
interim impairment assessment.

The Company follows FASB authoritative guidance utilizing a two-step approach for determining goodwill impairment. 
In the first step the Company determines the fair value of each reporting unit utilizing a present value technique derived from a 
discounted cash flow methodology. For purposes of this assessment the Company’s reporting units are its lines of business. The 
fair value of the reporting unit is then compared to its carrying value. If the fair value of the reporting unit exceeds the carrying 
value of the net assets assigned to that unit, goodwill is not impaired and no further testing is performed. The second step under 
the FASB guidance is contingent upon the results of the first step. To the extent a reporting unit’s carrying value exceeds its fair 
value, an indication exists that the reporting unit’s goodwill may be impaired and the Company must perform a second more 
detailed impairment assessment. The second step involves allocating the reporting unit’s fair value to its net assets in order to 
determine the implied fair value of the reporting unit’s goodwill as of the assessment date. The implied fair value of the 
reporting unit’s goodwill is then compared to the carrying amount of goodwill to quantify an impairment charge as of the 
assessment date.

The Company’s reporting units are Accountemps, Robert Half Finance & Accounting, OfficeTeam, Robert Half 

Technology, Robert Half Management Resources and Protiviti, which had goodwill balances at December 31, 2016, of 
$126.9 million, $26.0 million, $0.0 million, $7.0 million, $0.0 million and $49.9 million, respectively, totaling $209.8 million. 
There were no changes to the Company’s reporting units or to the allocations of goodwill by reporting unit for the year ended 
December 31, 2016.

The goodwill impairment assessment is based upon a discounted cash flow analysis. The estimate of future cash flows is 

based upon, among other things, a discount rate and certain assumptions about expected future operating performance. The 
discount rate for all reporting units was determined by management based on estimates of risk free interest rates, beta and 
market risk premiums. The discount rate used was compared to the rate published in various third party research reports, which 
indicated that the rate was within a range of reasonableness. The primary assumptions related to future operating performance 
include revenue growth rates and profitability levels. In addition, the impairment assessment requires that management make 
certain judgments in allocating shared assets and liabilities to the balance sheets of the reporting units. Solely for purposes of 
establishing inputs for the fair value calculations described above related to its annual goodwill impairment testing, the 
Company made the following assumptions. The Company assumed that year-to-date trends through the date of the most recent 
assessment would continue for all reporting units through 2016, using unique assumptions for each reporting unit. In addition, 
the Company applied profitability assumptions consistent with each reporting unit’s historical trends at various revenue levels 
and, for years 2018 and beyond, used a 5% growth factor. This rate is comparable to the Company’s most recent ten-year annual 
compound revenue growth rate. The model used to calculate fair value extends a total of 10 years with a terminal value 
calculation at the end of the 10 year period. In its most recent calculation, the Company used a 9.8% discount rate, which is 
slightly lower than the 10.0% discount rate used for the Company’s test during the second quarter of 2015. This decrease in 
discount rate is attributable to decreases in the risk free rate and the equity market risk premium, offset by a slight increase in 
beta.

In order to evaluate the sensitivity of the fair value calculations on the goodwill impairment test, the Company applied 
hypothetical decreases to the fair values of each reporting unit. The Company determined that hypothetical decreases in fair 
value of at least 75% would be required before any reporting unit would have a carrying value in excess of its fair value.

Given the current economic environment and the uncertainties regarding the impact on the Company’s business, there can 

be no assurance that the Company’s estimates and assumptions made for purposes of the Company’s goodwill impairment 
testing will prove to be accurate predictions of the future. If the Company’s assumptions regarding forecasted revenue or 
profitability growth rates of certain reporting units are not achieved, the Company may be required to recognize goodwill 
impairment charges in future periods. It is not possible at this time to determine if any such future impairment charge would 
result or, if it does, whether such charge would be material.

14

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ROBERT HALF | 2016 ANNUAL REPORTWorkers’ Compensation.    Except for states which require participation in state-operated insurance funds, the Company 
retains the economic burden for the first $0.5 million per occurrence in workers’ compensation claims. Workers’ compensation 
includes ongoing healthcare and indemnity coverage for claims and may be paid over numerous years following the date of 
injury. Claims in excess of $0.5 million are insured. Workers’ compensation expense includes the insurance premiums for 
claims in excess of $0.5 million, claims administration fees charged by the Company’s workers’ compensation administrator, 
premiums paid to state-operated insurance funds, and an estimate for the Company’s liability for Incurred But Not Reported 
(“IBNR”) claims and for the ongoing development of existing claims. Total workers’ compensation expense was $0.9 million, 
$4.6 million and $5.7 million, representing 0.02%, 0.11% and 0.16% of applicable U.S. revenue for the years ended 
December 31, 2016, 2015 and 2014, respectively.

The reserves for IBNR claims and for the ongoing development of existing claims in each reporting period include 

estimates. The Company has established reserves for workers’ compensation claims using loss development rates which are 
estimated using periodic third party actuarial valuations based upon historical loss statistics which include the Company’s 
historical frequency and severity of workers’ compensation claims, and an estimate of future cost trends. While management 
believes that its assumptions and estimates are appropriate, significant differences in actual experience or significant changes in 
assumptions may materially affect the Company’s future results. Based on the Company’s results for the year ended 
December 31, 2016, a five-percentage point deviation in the Company’s estimated loss development rates would have resulted 
in an increase or decrease in the reserve of $0.1 million.

Stock-based Compensation.    Under various stock plans, officers, employees and outside directors have received or may 

receive grants of restricted stock, stock units, stock appreciation rights or options to purchase common stock.

constant currency calculation.

The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 

that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 
unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 
requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 
stock and stock unit awards using the fair market value of its stock on the grant date, unless the awards are subject to market 
conditions, in which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo 
simulation model utilizes multiple input variables to determine the stock-based compensation expense. For grants with market 
conditions made in the year ended December 31, 2016, the Company utilized an historical volatility of 22.82%, a 0% dividend 
yield and a risk-free interest rate of 0.99%. The historical volatility was based on the most recent 2.77-year period for the 
Company and the components of the peer group. The stock price projection for the Company and the components of the peer 
group assumes a 0% dividend yield. This is mathematically equivalent to reinvesting dividends in the issuing entity over the 
performance period. The risk-free interest rate is equal to the yield, as of the measurement date, of the zero-coupon U.S. 
Treasury bill that is commensurate with the remaining performance measurement period.

No stock appreciation rights have been granted under the Company’s existing stock plans. The Company has not granted 

any options to purchase common stock since 2006. 

For the years ended December 31, 2016, 2015 and 2014, compensation expense related to restricted stock and stock units 

was $42.7 million, $41.3 million and $40.8 million, respectively, of which $11.0 million, $11.1 million and $11.7 million was 
related to grants made in 2016, 2015 and 2014, respectively.  Based on the Company’s results for the year ended December 31, 
2016,  a one-percentage point deviation in the estimated forfeiture rates would have resulted in a $0.4 million increase or 
decrease in compensation expense related to restricted stock and stock units.

Recent Accounting Pronouncements

See Note B—“New Accounting Pronouncements” to the Company’s Consolidated Financial Statements included under 

Part II—Item 8 of this report.

Results of Operations

Demand for the Company’s temporary and permanent staffing and risk consulting and internal audit services is largely 

dependent upon general economic and labor market conditions both domestically and abroad. Correspondingly, results of 
operations were positively impacted by stable global economic conditions during 2016. Because of the inherent difficulty in 
predicting economic trends and the absence of material long-term contracts in any of the Company's business units, future 
demand for the Company’s services cannot be forecast with certainty. We believe the Company is well positioned in the current 
United States macroeconomic environment. 

The Company’s temporary and permanent staffing business has 325 offices in 42 states, the District of Columbia and 

17 foreign countries, while Protiviti has 56 offices in 23 states and 11 foreign countries.

Non-GAAP Financial Measures

The financial results of the Company are prepared in conformity with accounting principles generally accepted in the 

United States of America ("GAAP") and the rules of the SEC.  To help readers understand the Company’s financial 

performance, the Company supplements its GAAP financial results with revenue growth rates derived from non-GAAP revenue 

amounts. Variations in the Company’s financial results include the impact of changes in foreign currency exchange rates and 

billing days. The Company provides “same billing days and constant currency” revenue growth calculations to remove the 

impact of these items. These calculations show the year-over-year revenue growth rates for the Company’s reportable segments 

on both a reported basis and also on a same day, constant-currency basis for global, U.S. and international operations. The 

Company has provided this data because management believes it better reflects the Company’s actual revenue growth rates and 

aids in evaluating revenue trends over time. The Company expresses year-over-year revenue changes as calculated percentages 

using the same number of billing days and constant currency exchange rates.

In order to calculate constant currency revenue growth rates, as reported amounts are retranslated using foreign currency 

exchange rates from the prior year’s comparable period. Management then calculates a global, weighted-average number of 

billing days for each reporting period based upon input from all countries and all lines of business. In order to remove the 

fluctuations caused by comparable periods having different billing days, the Company calculates same billing day revenue 

growth rates by dividing each comparative period’s reported revenues by the calculated number of billing days for that period, 

to arrive at a per billing day amount. Same billing day growth rates are then calculated based upon the per billing day amounts. 

The term “same billing days and constant currency” means that the impact of different billing days has been removed from the 

The non-GAAP financial measures provided herein may not provide information that is directly comparable to that 

provided by other companies in the Company’s industry, as other companies may calculate such financial results differently. 

The Company’s non-GAAP financial measures are not measurements of financial performance under GAAP, and should not be 

considered as alternatives to actual revenue growth derived from revenue amounts presented in accordance with GAAP. The 

Company does not consider these non-GAAP financial measures to be a substitute for, or superior to, the information provided 

by GAAP financial results. A reconciliation of the same-day, constant-currency revenue growth rates to the reported revenue 

growth rates is provided herein.

Refer to Item 7a. "Quantitative and Qualitative Disclosures About Market Risk" for further discussion of the impact of 

foreign currency exchange rates on the Company's results of operations and financial condition.

Years ended December 31, 2016 and 2015 

Revenues.    The Company’s revenues were $5.25 billion for the year ended December 31, 2016, increasing by 3.1% 

compared to $5.09 billion for the year ended December 31, 2015. Revenues from foreign operations represented 20% and 19% 

of total revenues for the years ended December 31, 2016 and 2015, respectively. The Company analyzes its revenues for three 

reportable segments: temporary and consultant staffing, permanent placement staffing and risk consulting and internal audit 

services. In 2016, revenues for temporary and consultant staffing and risk consulting and internal audit services were up and 

revenue for permanent placement staffing was down compared to 2015.  Revenue growth was strongest internationally, most 

notably within Europe.  Risk consulting and internal audit services continued to post strong growth rates. Contributing factors 

for each reportable segment are discussed below in further detail. 

Temporary and consultant staffing revenues were $4.03 billion for the year ended December 31, 2016, increasing by 2.4% 

compared to revenues of $3.93 billion for the year ended December 31, 2015. Key drivers of temporary and consultant staffing 

revenues include average hourly bill rates and the number of hours worked by the Company’s temporary employees on client 

engagements. On a same-day, constant-currency basis, temporary and consultant staffing revenues increased 2.8% for 2016, 

compared to 2015, due primarily to a 4.2% increase in average bill rates, partially offset by fewer hours worked by the 

Company's temporary employees. In the U.S., 2016 revenues increased 2.0% on an as reported basis and 1.9% on a same-day 

basis, compared to 2015. For the Company’s international operations, 2016 revenues increased 4.2% on an as reported basis 

and 6.9% on a same-day, constant-currency basis, compared to 2015.

Permanent placement staffing revenues were $419 million for the year ended December 31, 2016, decreasing by 0.5% 

compared to revenues of $421 million for the year ended December 31, 2015. Key drivers of permanent placement staffing 

revenues consist of the number of candidate placements and average fees earned per placement. On a same-day, constant-

currency basis, permanent placement revenues increased 0.3% for 2016 compared to 2015. The decrease in as reported revenue 

was driven primarily by a decrease in number of placements, partially offset by an increase in average fees earned per 

placement. In the U.S., 2016 revenues increased 0.3% on an as reported basis and 0.1% on a same-day basis, compared to 2015. 

For the Company’s international operations, 2016 revenues decreased 2.3% on an as reported basis, and on a same-day, 

constant-currency basis increased 0.6%, compared to 2015. Historically, demand for permanent placement services is even 

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ROBERT HALF | 2016 ANNUAL REPORTWorkers’ Compensation.    Except for states which require participation in state-operated insurance funds, the Company 

Non-GAAP Financial Measures

retains the economic burden for the first $0.5 million per occurrence in workers’ compensation claims. Workers’ compensation 

includes ongoing healthcare and indemnity coverage for claims and may be paid over numerous years following the date of 

injury. Claims in excess of $0.5 million are insured. Workers’ compensation expense includes the insurance premiums for 

claims in excess of $0.5 million, claims administration fees charged by the Company’s workers’ compensation administrator, 

premiums paid to state-operated insurance funds, and an estimate for the Company’s liability for Incurred But Not Reported 

(“IBNR”) claims and for the ongoing development of existing claims. Total workers’ compensation expense was $0.9 million, 

$4.6 million and $5.7 million, representing 0.02%, 0.11% and 0.16% of applicable U.S. revenue for the years ended 

December 31, 2016, 2015 and 2014, respectively.

The reserves for IBNR claims and for the ongoing development of existing claims in each reporting period include 

estimates. The Company has established reserves for workers’ compensation claims using loss development rates which are 

estimated using periodic third party actuarial valuations based upon historical loss statistics which include the Company’s 

historical frequency and severity of workers’ compensation claims, and an estimate of future cost trends. While management 

believes that its assumptions and estimates are appropriate, significant differences in actual experience or significant changes in 

assumptions may materially affect the Company’s future results. Based on the Company’s results for the year ended 

December 31, 2016, a five-percentage point deviation in the Company’s estimated loss development rates would have resulted 

in an increase or decrease in the reserve of $0.1 million.

Stock-based Compensation.    Under various stock plans, officers, employees and outside directors have received or may 

receive grants of restricted stock, stock units, stock appreciation rights or options to purchase common stock.

The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 

that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 

unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 

requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 

stock and stock unit awards using the fair market value of its stock on the grant date, unless the awards are subject to market 

conditions, in which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo 

simulation model utilizes multiple input variables to determine the stock-based compensation expense. For grants with market 

conditions made in the year ended December 31, 2016, the Company utilized an historical volatility of 22.82%, a 0% dividend 

yield and a risk-free interest rate of 0.99%. The historical volatility was based on the most recent 2.77-year period for the 

Company and the components of the peer group. The stock price projection for the Company and the components of the peer 

group assumes a 0% dividend yield. This is mathematically equivalent to reinvesting dividends in the issuing entity over the 

performance period. The risk-free interest rate is equal to the yield, as of the measurement date, of the zero-coupon U.S. 

Treasury bill that is commensurate with the remaining performance measurement period.

No stock appreciation rights have been granted under the Company’s existing stock plans. The Company has not granted 

any options to purchase common stock since 2006. 

For the years ended December 31, 2016, 2015 and 2014, compensation expense related to restricted stock and stock units 

was $42.7 million, $41.3 million and $40.8 million, respectively, of which $11.0 million, $11.1 million and $11.7 million was 

related to grants made in 2016, 2015 and 2014, respectively.  Based on the Company’s results for the year ended December 31, 

2016,  a one-percentage point deviation in the estimated forfeiture rates would have resulted in a $0.4 million increase or 

decrease in compensation expense related to restricted stock and stock units.

See Note B—“New Accounting Pronouncements” to the Company’s Consolidated Financial Statements included under 

Recent Accounting Pronouncements

Part II—Item 8 of this report.

Results of Operations

Demand for the Company’s temporary and permanent staffing and risk consulting and internal audit services is largely 

dependent upon general economic and labor market conditions both domestically and abroad. Correspondingly, results of 

operations were positively impacted by stable global economic conditions during 2016. Because of the inherent difficulty in 

predicting economic trends and the absence of material long-term contracts in any of the Company's business units, future 

demand for the Company’s services cannot be forecast with certainty. We believe the Company is well positioned in the current 

United States macroeconomic environment. 

The Company’s temporary and permanent staffing business has 325 offices in 42 states, the District of Columbia and 

17 foreign countries, while Protiviti has 56 offices in 23 states and 11 foreign countries.

The financial results of the Company are prepared in conformity with accounting principles generally accepted in the 

United States of America ("GAAP") and the rules of the SEC.  To help readers understand the Company’s financial 
performance, the Company supplements its GAAP financial results with revenue growth rates derived from non-GAAP revenue 
amounts. Variations in the Company’s financial results include the impact of changes in foreign currency exchange rates and 
billing days. The Company provides “same billing days and constant currency” revenue growth calculations to remove the 
impact of these items. These calculations show the year-over-year revenue growth rates for the Company’s reportable segments 
on both a reported basis and also on a same day, constant-currency basis for global, U.S. and international operations. The 
Company has provided this data because management believes it better reflects the Company’s actual revenue growth rates and 
aids in evaluating revenue trends over time. The Company expresses year-over-year revenue changes as calculated percentages 
using the same number of billing days and constant currency exchange rates.

In order to calculate constant currency revenue growth rates, as reported amounts are retranslated using foreign currency 

exchange rates from the prior year’s comparable period. Management then calculates a global, weighted-average number of 
billing days for each reporting period based upon input from all countries and all lines of business. In order to remove the 
fluctuations caused by comparable periods having different billing days, the Company calculates same billing day revenue 
growth rates by dividing each comparative period’s reported revenues by the calculated number of billing days for that period, 
to arrive at a per billing day amount. Same billing day growth rates are then calculated based upon the per billing day amounts. 
The term “same billing days and constant currency” means that the impact of different billing days has been removed from the 
constant currency calculation.

The non-GAAP financial measures provided herein may not provide information that is directly comparable to that 

provided by other companies in the Company’s industry, as other companies may calculate such financial results differently. 
The Company’s non-GAAP financial measures are not measurements of financial performance under GAAP, and should not be 
considered as alternatives to actual revenue growth derived from revenue amounts presented in accordance with GAAP. The 
Company does not consider these non-GAAP financial measures to be a substitute for, or superior to, the information provided 
by GAAP financial results. A reconciliation of the same-day, constant-currency revenue growth rates to the reported revenue 
growth rates is provided herein.

Refer to Item 7a. "Quantitative and Qualitative Disclosures About Market Risk" for further discussion of the impact of 

foreign currency exchange rates on the Company's results of operations and financial condition.

Years ended December 31, 2016 and 2015 

Revenues.    The Company’s revenues were $5.25 billion for the year ended December 31, 2016, increasing by 3.1% 
compared to $5.09 billion for the year ended December 31, 2015. Revenues from foreign operations represented 20% and 19% 
of total revenues for the years ended December 31, 2016 and 2015, respectively. The Company analyzes its revenues for three 
reportable segments: temporary and consultant staffing, permanent placement staffing and risk consulting and internal audit 
services. In 2016, revenues for temporary and consultant staffing and risk consulting and internal audit services were up and 
revenue for permanent placement staffing was down compared to 2015.  Revenue growth was strongest internationally, most 
notably within Europe.  Risk consulting and internal audit services continued to post strong growth rates. Contributing factors 
for each reportable segment are discussed below in further detail. 

Temporary and consultant staffing revenues were $4.03 billion for the year ended December 31, 2016, increasing by 2.4% 
compared to revenues of $3.93 billion for the year ended December 31, 2015. Key drivers of temporary and consultant staffing 
revenues include average hourly bill rates and the number of hours worked by the Company’s temporary employees on client 
engagements. On a same-day, constant-currency basis, temporary and consultant staffing revenues increased 2.8% for 2016, 
compared to 2015, due primarily to a 4.2% increase in average bill rates, partially offset by fewer hours worked by the 
Company's temporary employees. In the U.S., 2016 revenues increased 2.0% on an as reported basis and 1.9% on a same-day 
basis, compared to 2015. For the Company’s international operations, 2016 revenues increased 4.2% on an as reported basis 
and 6.9% on a same-day, constant-currency basis, compared to 2015.

Permanent placement staffing revenues were $419 million for the year ended December 31, 2016, decreasing by 0.5% 
compared to revenues of $421 million for the year ended December 31, 2015. Key drivers of permanent placement staffing 
revenues consist of the number of candidate placements and average fees earned per placement. On a same-day, constant-
currency basis, permanent placement revenues increased 0.3% for 2016 compared to 2015. The decrease in as reported revenue 
was driven primarily by a decrease in number of placements, partially offset by an increase in average fees earned per 
placement. In the U.S., 2016 revenues increased 0.3% on an as reported basis and 0.1% on a same-day basis, compared to 2015. 
For the Company’s international operations, 2016 revenues decreased 2.3% on an as reported basis, and on a same-day, 
constant-currency basis increased 0.6%, compared to 2015. Historically, demand for permanent placement services is even 

16

17

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ROBERT HALF | 2016 ANNUAL REPORTmore sensitive to economic and labor market conditions than demand for temporary and consulting staffing and this is expected 
to continue.

Risk consulting and internal audit services revenues were $804 million for the year ended December 31, 2016, increasing 

by 8.3% compared to revenues of $743 million for the year ended December 31, 2015. Key drivers of risk consulting and 
internal audit services revenues are the billable hours worked by consultants on client engagements and average hourly bill 
rates. On a same-day, constant-currency basis, risk consulting and internal audit services revenues increased 8.5% for 2016 
compared to 2015, due primarily to an increase in number of hours worked, partially offset by a decrease in average hourly bill 
rates. In the U.S., 2016 revenues increased 8.0% on an as reported basis, or 7.9% on a same-day basis, compared to 2015. For 
the Company’s international operations, 2016 revenues increased 9.6% on an as reported basis and 11.7% on a same-day, 
constant-currency basis, compared to 2015.

A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth 

rates for the year ended December 31, 2016, is presented in the following table:

Global

United States

International

Temporary and consultant staffing

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Risk consulting and internal audit services

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.4 %
-0.1 %
0.5 %
2.8 %

-0.5 %
-0.1 %
0.9 %
0.3 %

8.3 %
-0.2 %
0.4 %
8.5 %

2.0%
-0.1%
—
1.9%

0.3%
-0.2%
—
0.1%

8.0%
-0.1%
—
7.9%

4.2%
-0.1%
2.8%
6.9%

-2.3%
-0.1%
3.0%
0.6%

9.6%
-0.2%
2.3%
11.7%

Gross Margin.    The Company’s gross margin dollars were $2.16 billion for the year ended December 31, 2016, up 2.2% 
from $2.11 billion for the year ended December 31, 2015. Contributing factors for each reportable segment are discussed below 
in further detail.

Gross margin dollars from the Company’s temporary and consultant staffing represent revenues less direct costs of 
services, which consist of payroll, payroll taxes and benefit costs for temporary employees, and reimbursable expenses. The key 
drivers of gross margin are: i) pay/bill spreads, which represent the differential between wages paid to temporary employees 
and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs for temporary 
and consultant staffing employees; and iii) conversion revenues, which are earned when a temporary position converts to a 
permanent position with the Company's client. Gross margin dollars for the Company’s temporary and consultant staffing 
division were $1.51 billion for the year ended December 31, 2016, up 3.2% from $1.46 billion for the year ended December 31, 
2015. As a percentage of revenues, gross margin dollars for temporary and consultant staffing were 37.5% in 2016, up from 
37.2% in 2015. This year-over-year improvement in gross margin percentage of 0.3% was primarily attributable to higher pay/
bill spreads and lower payroll taxes and workers compensation costs, partially offset by lower conversion revenues as a 
percentage of applicable revenue in 2016 compared to 2015.

Gross margin dollars from permanent placement staffing represent revenues less reimbursable expenses. Gross margin 
dollars for the Company’s permanent placement staffing division were $419 million for the year ended December 31, 2016, 
down 0.5% from $421 million for the year ended December 31, 2015. Because reimbursable expenses for permanent placement 
staffing services are de minimis, the decrease in gross margin dollars is substantially explained by the decrease in revenues 
previously discussed.

Gross margin dollars for risk consulting and internal audit services represent revenues less direct costs of services, which 

consist primarily of professional staff payroll, payroll taxes, benefit costs and reimbursable expenses. The primary drivers of 

risk consulting and internal audit services gross margin are: i) the relative composition of and number of professional staff and 

their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in 

proportion to the total time available for the Company’s risk consulting and internal audit services staff. Gross margin dollars 

for the Company’s risk consulting and internal audit division were $231 million for the year ended December 31, 2016, up 

0.4% from $230 million for the year ended December 31, 2015. As a percentage of revenues, gross margin dollars for risk 

consulting and internal audit services were 28.7% in 2016, down from 31.0% in 2015. The decline in 2016 gross margin 

percentage compared to 2015 was due to lower staff utilization rates and the mix impact of lower financial services and 

regulatory compliance revenues, which is typically a higher margin business for the Company. 

Selling, General and Administrative Expenses.    The Company’s selling, general and administrative expenses consist 

primarily of staff compensation, advertising, depreciation and occupancy costs. The Company’s selling, general and 

administrative expenses were $1.61 billion for the year ended December 31, 2016, up 4.7% from $1.53 billion for the year 

ended December 31, 2015. As a percentage of revenues, the Company’s selling, general and administrative expenses were 

30.6% for 2016, up from 30.1% for 2015. Contributing factors for each reportable segment are discussed below in further 

detail.

Selling, general and administrative expenses for the Company’s temporary and consultant staffing division were $1.12 

billion for the year ended December 31, 2016, up 5.0% from $1.06 billion for the year ended December 31, 2015. As a 

percentage of revenues, selling, general and administrative expenses for temporary and consultant staffing were 27.7% in 2016, 

up from 27.1% in 2015. For 2016 compared to 2015, the increase in selling, general and administrative expenses as a 

percentage of revenue is primarily due to increases in staff compensation costs, inclusive of employee medical costs, and 

variable overhead, including costs related to the Company’s new CRM and project management systems.

Selling, general and administrative expenses for the Company’s permanent placement staffing division were $339 million 

for the year ended December 31, 2016, up 0.8% from $336 million for the year ended December 31, 2015. As a percentage of 

revenues, selling, general and administrative expenses for permanent placement staffing services were 80.7% in 2016, up from 

79.7% in 2015. For 2016 compared to 2015, the increase in selling, general and administrative expenses as a percentage of 

revenue is primarily due to increases in staff compensation costs, inclusive of employee medical costs.

Selling, general and administrative expenses for the Company’s risk consulting and internal audit services division were 

$150 million for the year ended December 31, 2016, up 11.9% from $134 million for the year ended December 31, 2015. As a 

percentage of revenues, selling, general and administrative expenses for risk consulting and internal audit services were 18.7% 

in 2016, up from 18.1% in 2015. For 2016 compared to 2015, the increase in selling, general and administrative expenses as a 

percentage of revenue is primarily due to an increase in administrative compensation and fixed overhead.

Operating Income.    The Company’s total operating income was $555 million, or 10.6% of revenues, for the year ended 

December 31, 2016, down 4.5% from $581 million, or 11.4% of revenues, for the year ended December 31, 2015. For the 

Company’s temporary and consultant staffing division, operating income was $394 million, or 9.8% of applicable revenues, 

down 1.5% from $400 million, or 10.2% of applicable revenues, in 2015. For the Company’s permanent placement staffing 

division, operating income was $80 million, or 19.1% of applicable revenues, down 5.9% from operating income of $85 

million, or 20.2% of applicable revenues, in 2015. For the Company’s risk consulting and internal audit services division, 

operating income was $81 million, or 10.0% of applicable revenues, down 15.7% from operating income of $96 million, or 

12.9% of applicable revenues, in 2015.

Provision for income taxes.    The provision for income taxes was 38.0% and 38.4% for the years ended December 31, 

2016 and 2015, respectively. The decrease is primarily due to an increase of federal and state credits in the U.S, and benefit of 

foreign losses.

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ROBERT HALF | 2016 ANNUAL REPORT 
more sensitive to economic and labor market conditions than demand for temporary and consulting staffing and this is expected 

to continue.

Risk consulting and internal audit services revenues were $804 million for the year ended December 31, 2016, increasing 

by 8.3% compared to revenues of $743 million for the year ended December 31, 2015. Key drivers of risk consulting and 

internal audit services revenues are the billable hours worked by consultants on client engagements and average hourly bill 

rates. On a same-day, constant-currency basis, risk consulting and internal audit services revenues increased 8.5% for 2016 

compared to 2015, due primarily to an increase in number of hours worked, partially offset by a decrease in average hourly bill 

rates. In the U.S., 2016 revenues increased 8.0% on an as reported basis, or 7.9% on a same-day basis, compared to 2015. For 

the Company’s international operations, 2016 revenues increased 9.6% on an as reported basis and 11.7% on a same-day, 

constant-currency basis, compared to 2015.

A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth 

rates for the year ended December 31, 2016, is presented in the following table:

Global

United States

International

Temporary and consultant staffing

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Risk consulting and internal audit services

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2.4 %

-0.1 %

0.5 %

2.8 %

-0.5 %

-0.1 %

0.9 %

0.3 %

8.3 %

-0.2 %

0.4 %

8.5 %

2.0%

-0.1%

—

1.9%

0.3%

-0.2%

—

0.1%

8.0%

-0.1%

—

7.9%

4.2%

-0.1%

2.8%

6.9%

-2.3%

-0.1%

3.0%

0.6%

9.6%

-0.2%

2.3%

11.7%

Gross Margin.    The Company’s gross margin dollars were $2.16 billion for the year ended December 31, 2016, up 2.2% 

from $2.11 billion for the year ended December 31, 2015. Contributing factors for each reportable segment are discussed below 

in further detail.

Gross margin dollars from the Company’s temporary and consultant staffing represent revenues less direct costs of 

services, which consist of payroll, payroll taxes and benefit costs for temporary employees, and reimbursable expenses. The key 

drivers of gross margin are: i) pay/bill spreads, which represent the differential between wages paid to temporary employees 

and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs for temporary 

and consultant staffing employees; and iii) conversion revenues, which are earned when a temporary position converts to a 

permanent position with the Company's client. Gross margin dollars for the Company’s temporary and consultant staffing 

division were $1.51 billion for the year ended December 31, 2016, up 3.2% from $1.46 billion for the year ended December 31, 

2015. As a percentage of revenues, gross margin dollars for temporary and consultant staffing were 37.5% in 2016, up from 

37.2% in 2015. This year-over-year improvement in gross margin percentage of 0.3% was primarily attributable to higher pay/

bill spreads and lower payroll taxes and workers compensation costs, partially offset by lower conversion revenues as a 

percentage of applicable revenue in 2016 compared to 2015.

Gross margin dollars from permanent placement staffing represent revenues less reimbursable expenses. Gross margin 

dollars for the Company’s permanent placement staffing division were $419 million for the year ended December 31, 2016, 

down 0.5% from $421 million for the year ended December 31, 2015. Because reimbursable expenses for permanent placement 

staffing services are de minimis, the decrease in gross margin dollars is substantially explained by the decrease in revenues 

previously discussed.

Gross margin dollars for risk consulting and internal audit services represent revenues less direct costs of services, which 

consist primarily of professional staff payroll, payroll taxes, benefit costs and reimbursable expenses. The primary drivers of 

risk consulting and internal audit services gross margin are: i) the relative composition of and number of professional staff and 
their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in 
proportion to the total time available for the Company’s risk consulting and internal audit services staff. Gross margin dollars 
for the Company’s risk consulting and internal audit division were $231 million for the year ended December 31, 2016, up 
0.4% from $230 million for the year ended December 31, 2015. As a percentage of revenues, gross margin dollars for risk 
consulting and internal audit services were 28.7% in 2016, down from 31.0% in 2015. The decline in 2016 gross margin 
percentage compared to 2015 was due to lower staff utilization rates and the mix impact of lower financial services and 
regulatory compliance revenues, which is typically a higher margin business for the Company. 

Selling, General and Administrative Expenses.    The Company’s selling, general and administrative expenses consist 

primarily of staff compensation, advertising, depreciation and occupancy costs. The Company’s selling, general and 
administrative expenses were $1.61 billion for the year ended December 31, 2016, up 4.7% from $1.53 billion for the year 
ended December 31, 2015. As a percentage of revenues, the Company’s selling, general and administrative expenses were 
30.6% for 2016, up from 30.1% for 2015. Contributing factors for each reportable segment are discussed below in further 
detail.

Selling, general and administrative expenses for the Company’s temporary and consultant staffing division were $1.12 

billion for the year ended December 31, 2016, up 5.0% from $1.06 billion for the year ended December 31, 2015. As a 
percentage of revenues, selling, general and administrative expenses for temporary and consultant staffing were 27.7% in 2016, 
up from 27.1% in 2015. For 2016 compared to 2015, the increase in selling, general and administrative expenses as a 
percentage of revenue is primarily due to increases in staff compensation costs, inclusive of employee medical costs, and 
variable overhead, including costs related to the Company’s new CRM and project management systems.

Selling, general and administrative expenses for the Company’s permanent placement staffing division were $339 million 

for the year ended December 31, 2016, up 0.8% from $336 million for the year ended December 31, 2015. As a percentage of 
revenues, selling, general and administrative expenses for permanent placement staffing services were 80.7% in 2016, up from 
79.7% in 2015. For 2016 compared to 2015, the increase in selling, general and administrative expenses as a percentage of 
revenue is primarily due to increases in staff compensation costs, inclusive of employee medical costs.

Selling, general and administrative expenses for the Company’s risk consulting and internal audit services division were 
$150 million for the year ended December 31, 2016, up 11.9% from $134 million for the year ended December 31, 2015. As a 
percentage of revenues, selling, general and administrative expenses for risk consulting and internal audit services were 18.7% 
in 2016, up from 18.1% in 2015. For 2016 compared to 2015, the increase in selling, general and administrative expenses as a 
percentage of revenue is primarily due to an increase in administrative compensation and fixed overhead.

Operating Income.    The Company’s total operating income was $555 million, or 10.6% of revenues, for the year ended 

December 31, 2016, down 4.5% from $581 million, or 11.4% of revenues, for the year ended December 31, 2015. For the 
Company’s temporary and consultant staffing division, operating income was $394 million, or 9.8% of applicable revenues, 
down 1.5% from $400 million, or 10.2% of applicable revenues, in 2015. For the Company’s permanent placement staffing 
division, operating income was $80 million, or 19.1% of applicable revenues, down 5.9% from operating income of $85 
million, or 20.2% of applicable revenues, in 2015. For the Company’s risk consulting and internal audit services division, 
operating income was $81 million, or 10.0% of applicable revenues, down 15.7% from operating income of $96 million, or 
12.9% of applicable revenues, in 2015.

Provision for income taxes.    The provision for income taxes was 38.0% and 38.4% for the years ended December 31, 

2016 and 2015, respectively. The decrease is primarily due to an increase of federal and state credits in the U.S, and benefit of 
foreign losses.

18

19

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ROBERT HALF | 2016 ANNUAL REPORT 
Years ended December 31, 2015 and 2014 

Revenues.    The Company’s revenues were $5.09 billion for the year ended December 31, 2015, increasing by 8.5% 
compared to $4.70 billion for the year ended December 31, 2014. Revenues from foreign operations represented 19% and 23% 
of total revenues for the years ended December 31, 2015 and 2014, respectively. The Company analyzes its revenues for three 
reportable segments: temporary and consultant staffing, permanent placement staffing and risk consulting and internal audit 
services. In 2015, revenues for all three of the Company’s reportable segments were up compared to 2014.  Results were 
strongest domestically with demand also improving in several other countries, most notably within Europe.  Risk consulting 
and internal audit services continued to post strong growth rates. Contributing factors for each reportable segment are discussed 
below in further detail. 

Temporary and consultant staffing revenues were $3.93 billion for the year ended December 31, 2015, increasing by 6.9% 
compared to revenues of $3.68 billion for the year ended December 31, 2014. Key drivers of temporary and consultant staffing 
revenues include average hourly bill rates and the number of hours worked by the Company’s temporary employees on client 
engagements. On a same-day, constant-currency basis, temporary and consultant staffing revenues increased 10.3% for 2015, 
compared to 2014, due primarily to an increase in temporary hours worked by the Company's temporary employees and 
inclusive of a 4.5% increase in average bill rates. In the U.S., 2015 revenues increased 11.5% on an as reported basis and 11.4% 
on a same-day basis, compared to 2014. For the Company’s international operations, 2015 revenues decreased 8.9% on an as 
reported basis and increased 6.4% on a same-day, constant-currency basis, compared to 2014.

Permanent placement staffing revenues were $421 million for the year ended December 31, 2015, increasing by 6.8% 
compared to revenues of $395 million for the year ended December 31, 2014. Key drivers of permanent placement staffing 
revenues consist of the number of candidate placements and average fees earned per placement. On a same-day, constant-
currency basis, permanent placement revenues increased 11.7% for 2015 compared to 2014. In the U.S., 2015 revenues 
increased 15.5% on an as reported basis and 15.4% on a same-day basis, compared to 2014. For the Company’s international 
operations, 2015 revenues decreased 9.3% on an as reported basis, and on a same-day, constant-currency basis increased 4.9%, 
compared to 2014, driven primarily by an increase in number of placements. Historically, demand for permanent placement 
services is even more sensitive to economic and labor market conditions than demand for temporary and consulting staffing and 
this is expected to continue.

Risk consulting and internal audit services revenues were $743 million for the year ended December 31, 2015, increasing 

by 19.0% compared to revenues of $624 million for the year ended December 31, 2014. Key drivers of risk consulting and 
internal audit services revenues are the billable hours worked by consultants on client engagements and average hourly bill 
rates. On a same-day, constant-currency basis, risk consulting and internal audit services revenues increased 21.8% for 2015 
compared to 2014, due primarily to an increase in billable hours worked. In the U.S., 2015 revenues increased 22.3% on an as 
reported basis, or 22.5% on a same-day basis, compared to 2014. For the Company’s international operations, 2015 revenues 
increased 4.0% on an as reported basis, and on a same-day, constant-currency basis increased 18.7%, compared to 2014.

A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth 

rates for the year ended December 31, 2015, is presented in the following table:

Global

United States

International

Temporary and consultant staffing

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.9%

0.0%

3.4%

Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10.3%

Permanent placement staffing

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.8%

-0.1%

5.0%

11.7%

Risk consulting and internal audit services

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

19.0%

Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

0.1%

2.7%

Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

21.8%

11.5%

-0.1%

—

11.4%

15.5%

-0.1%

—

15.4%

22.3%

0.2%

—

22.5%

-8.9%

-0.1%

15.4%

6.4%

-9.3%

0.0%

14.2%

4.9%

4.0%

0.2%

14.5%

18.7%

Gross Margin.    The Company’s gross margin dollars were $2.11 billion for the year ended December 31, 2015, up 

10.0% from $1.92 billion for the year ended December 31, 2014. For 2015 compared to 2014, gross margin dollars for all three 

of the Company’s reportable segments increased. Gross margin dollars as a percentage of revenues increased for both the 

Company’s temporary and consultant staffing segment and the risk consulting and internal audit services segment on a year-

over-year basis. Contributing factors for each reportable segment are discussed below in further detail.

Gross margin dollars from the Company’s temporary and consultant staffing represent revenues less direct costs of 

services, which consist of payroll, payroll taxes and benefit costs for temporary employees, and reimbursable expenses. The

key drivers of gross margin are: i) pay/bill spreads, which represent the differential between wages paid to temporary

employees and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs for

temporary and consultant staffing employees; and iii) conversion revenues, which are earned when a temporary position

converts to a permanent position with the Company's client. Gross margin dollars for the Company’s temporary and consultant 

staffing division were $1.46 billion for the year ended December 31, 2015, up 8.8% from $1.35 billion for the year ended 

December 31, 2014. As a percentage of revenues, gross margin dollars for temporary and consultant staffing were 37.2% in 

2015, up from 36.6% in 2014. This year-over-year improvement in gross margin percentage of 0.6% was primarily attributable 

to higher pay/bill spreads and lower fringe costs driven by lower state unemployment insurance expenses in 2015 compared to 

2014.

Gross margin dollars from permanent placement staffing services represent revenues less reimbursable expenses. Gross 

margin dollars for the Company’s permanent placement staffing division were $421 million for the year ended December 31, 

2015, up 6.7% from $394 million for the year ended December 31, 2014. Because reimbursable expenses for permanent 

placement staffing services are de minimis, the increase in gross margin dollars is substantially explained by the increase in 

revenues previously discussed.

Gross margin dollars for risk consulting and internal audit services represent revenues less direct costs of services, which 

consist primarily of professional staff payroll, payroll taxes, benefit costs and reimbursable expenses. The primary drivers of

risk consulting and internal audit services gross margin are: i) the relative composition of and number of professional staff and

their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in

proportion to the total time available for the Company’s risk consulting and internal audit services staff. Gross margin dollars 

for the Company’s risk consulting and internal audit division were $230 million for the year ended December 31, 2015, up 

25.6% from $183 million for the year ended December 31, 2014. As a percentage of revenues, gross margin dollars for risk 

consulting and internal audit services were 31.0% in 2015, up from 29.4% in 2014. The improvement in 2015 compared to  

2014 was due to a better alignment of the mix of professional staff relative to client demand.

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21

ROBERT HALF | 2016 ANNUAL REPORT 
Years ended December 31, 2015 and 2014 

Revenues.    The Company’s revenues were $5.09 billion for the year ended December 31, 2015, increasing by 8.5% 

compared to $4.70 billion for the year ended December 31, 2014. Revenues from foreign operations represented 19% and 23% 

of total revenues for the years ended December 31, 2015 and 2014, respectively. The Company analyzes its revenues for three 

reportable segments: temporary and consultant staffing, permanent placement staffing and risk consulting and internal audit 

services. In 2015, revenues for all three of the Company’s reportable segments were up compared to 2014.  Results were 

strongest domestically with demand also improving in several other countries, most notably within Europe.  Risk consulting 

and internal audit services continued to post strong growth rates. Contributing factors for each reportable segment are discussed 

below in further detail. 

Temporary and consultant staffing revenues were $3.93 billion for the year ended December 31, 2015, increasing by 6.9% 

compared to revenues of $3.68 billion for the year ended December 31, 2014. Key drivers of temporary and consultant staffing 

revenues include average hourly bill rates and the number of hours worked by the Company’s temporary employees on client 

engagements. On a same-day, constant-currency basis, temporary and consultant staffing revenues increased 10.3% for 2015, 

compared to 2014, due primarily to an increase in temporary hours worked by the Company's temporary employees and 

inclusive of a 4.5% increase in average bill rates. In the U.S., 2015 revenues increased 11.5% on an as reported basis and 11.4% 

on a same-day basis, compared to 2014. For the Company’s international operations, 2015 revenues decreased 8.9% on an as 

reported basis and increased 6.4% on a same-day, constant-currency basis, compared to 2014.

Permanent placement staffing revenues were $421 million for the year ended December 31, 2015, increasing by 6.8% 

compared to revenues of $395 million for the year ended December 31, 2014. Key drivers of permanent placement staffing 

revenues consist of the number of candidate placements and average fees earned per placement. On a same-day, constant-

currency basis, permanent placement revenues increased 11.7% for 2015 compared to 2014. In the U.S., 2015 revenues 

increased 15.5% on an as reported basis and 15.4% on a same-day basis, compared to 2014. For the Company’s international 

operations, 2015 revenues decreased 9.3% on an as reported basis, and on a same-day, constant-currency basis increased 4.9%, 

compared to 2014, driven primarily by an increase in number of placements. Historically, demand for permanent placement 

services is even more sensitive to economic and labor market conditions than demand for temporary and consulting staffing and 

this is expected to continue.

Risk consulting and internal audit services revenues were $743 million for the year ended December 31, 2015, increasing 

by 19.0% compared to revenues of $624 million for the year ended December 31, 2014. Key drivers of risk consulting and 

internal audit services revenues are the billable hours worked by consultants on client engagements and average hourly bill 

rates. On a same-day, constant-currency basis, risk consulting and internal audit services revenues increased 21.8% for 2015 

compared to 2014, due primarily to an increase in billable hours worked. In the U.S., 2015 revenues increased 22.3% on an as 

reported basis, or 22.5% on a same-day basis, compared to 2014. For the Company’s international operations, 2015 revenues 

increased 4.0% on an as reported basis, and on a same-day, constant-currency basis increased 18.7%, compared to 2014.

A reconciliation of the non-GAAP year-over-year revenue growth rates to the as reported year-over-year revenue growth 

rates for the year ended December 31, 2015, is presented in the following table:

Global

United States

International

Temporary and consultant staffing

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Risk consulting and internal audit services

As Reported. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Billing Days Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Currency Impact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Same Billing Days and Constant Currency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6.9%
0.0%
3.4%
10.3%

6.8%
-0.1%
5.0%
11.7%

19.0%
0.1%
2.7%
21.8%

11.5%
-0.1%
—
11.4%

15.5%
-0.1%
—
15.4%

22.3%
0.2%
—
22.5%

-8.9%
-0.1%
15.4%
6.4%

-9.3%
0.0%
14.2%
4.9%

4.0%
0.2%
14.5%
18.7%

Gross Margin.    The Company’s gross margin dollars were $2.11 billion for the year ended December 31, 2015, up 
10.0% from $1.92 billion for the year ended December 31, 2014. For 2015 compared to 2014, gross margin dollars for all three 
of the Company’s reportable segments increased. Gross margin dollars as a percentage of revenues increased for both the 
Company’s temporary and consultant staffing segment and the risk consulting and internal audit services segment on a year-
over-year basis. Contributing factors for each reportable segment are discussed below in further detail.

Gross margin dollars from the Company’s temporary and consultant staffing represent revenues less direct costs of 

services, which consist of payroll, payroll taxes and benefit costs for temporary employees, and reimbursable expenses. The
key drivers of gross margin are: i) pay/bill spreads, which represent the differential between wages paid to temporary
employees and amounts billed to clients; ii) fringe costs, which are primarily composed of payroll taxes and benefit costs for
temporary and consultant staffing employees; and iii) conversion revenues, which are earned when a temporary position
converts to a permanent position with the Company's client. Gross margin dollars for the Company’s temporary and consultant 
staffing division were $1.46 billion for the year ended December 31, 2015, up 8.8% from $1.35 billion for the year ended 
December 31, 2014. As a percentage of revenues, gross margin dollars for temporary and consultant staffing were 37.2% in 
2015, up from 36.6% in 2014. This year-over-year improvement in gross margin percentage of 0.6% was primarily attributable 
to higher pay/bill spreads and lower fringe costs driven by lower state unemployment insurance expenses in 2015 compared to 
2014.

Gross margin dollars from permanent placement staffing services represent revenues less reimbursable expenses. Gross 
margin dollars for the Company’s permanent placement staffing division were $421 million for the year ended December 31, 
2015, up 6.7% from $394 million for the year ended December 31, 2014. Because reimbursable expenses for permanent 
placement staffing services are de minimis, the increase in gross margin dollars is substantially explained by the increase in 
revenues previously discussed.

Gross margin dollars for risk consulting and internal audit services represent revenues less direct costs of services, which 

consist primarily of professional staff payroll, payroll taxes, benefit costs and reimbursable expenses. The primary drivers of
risk consulting and internal audit services gross margin are: i) the relative composition of and number of professional staff and
their respective pay and bill rates; and ii) staff utilization, which is the relationship of time spent on client engagements in
proportion to the total time available for the Company’s risk consulting and internal audit services staff. Gross margin dollars 
for the Company’s risk consulting and internal audit division were $230 million for the year ended December 31, 2015, up 
25.6% from $183 million for the year ended December 31, 2014. As a percentage of revenues, gross margin dollars for risk 
consulting and internal audit services were 31.0% in 2015, up from 29.4% in 2014. The improvement in 2015 compared to  
2014 was due to a better alignment of the mix of professional staff relative to client demand.

20

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ROBERT HALF | 2016 ANNUAL REPORT 
Selling, General and Administrative Expenses.    The Company’s selling, general and administrative expenses consist 

composed of net income of $306 million adjusted upward for non-cash items of $90 million, offset by net cash used in changes 

primarily of staff compensation, advertising, depreciation and occupancy costs. The Company’s selling, general and 
administrative expenses were $1.53 billion for the year ended December 31, 2015, up 7.6% from $1.43 billion for the year 
ended December 31, 2014. As a percentage of revenues, the Company’s selling, general and administrative expenses were 
30.1% for 2015, down from 30.4% for 2014. In 2015, selling, general and administrative expenses increased for all three of the 
Company’s reportable segments compared to 2014. As percentage of revenue, selling, general and administrative expenses for 
the Company’s permanent placement staffing and risk consulting and internal audit services divisions decreased in 2015 
compared to 2014, however for the temporary and consulting staffing division, selling, general and administrative expenses 
increased as a percentage of revenue. Contributing factors for each reportable segment are discussed below in further detail.

Selling, general and administrative expenses for the Company’s temporary and consultant staffing division were $1.06 

billion for the year ended December 31, 2015, up 7.8% from $987 million for the year ended December 31, 2014. As a 
percentage of revenues, selling, general and administrative expenses for temporary and consultant staffing were 27.1% in 2015, 
up from 26.8% in 2014. For 2015 compared to 2014, the increase in selling, general and administrative expenses as a 
percentage of revenue is primarily due to an increase in field compensation expense and variable overhead, partially offset by a 
decrease in administrative compensation and fixed overhead.

Selling, general and administrative expenses for the Company’s permanent placement staffing division were $336 million 

included repurchases of $154 million in common stock, $97 million in cash dividends to stockholders, offset by proceeds of 

for the year ended December 31, 2015, up 6.2% from $316 million for the year ended December 31, 2014. As a percentage of 
revenues, selling, general and administrative expenses for permanent placement staffing services were 79.7% in 2015, down 
from 80.1% in 2014. For 2015 compared to 2014, decreases in fixed overhead and variable overhead, partially offset by an 
increase in field compensation drove the overall decrease as a percentage of revenues.

Selling, general and administrative expenses for the Company’s risk consulting and internal audit services division were 
$134 million for the year ended December 31, 2015, up 9.3% from $123 million for the year ended December 31, 2014. As a 
percentage of revenues, selling, general and administrative expenses for risk consulting and internal audit services were 18.1% 
in 2015, down from 19.7% in 2014. For 2015 compared to 2014, improved leverage of general and administrative expenses, as 
a result of higher revenue, drove the overall decrease as a percentage of revenues.

Operating Income.    The Company’s total operating income was $581 million, or 11.4% of revenues, for the year ended 

December 31, 2015, up 16.8% from $497 million, or 10.6% of revenues, for the year ended December 31, 2014. For the 
Company’s temporary and consultant staffing division, operating income was $400 million, or 10.2% of applicable revenues, 
up 11.5% from $359 million, or 9.8% of applicable revenues, in 2014. For the Company’s permanent placement staffing 
division, operating income was $85 million, or 20.2% of applicable revenues, up 8.5% from operating income of $78 million, 
or 19.9% of applicable revenues, in 2014. For the Company’s risk consulting and internal audit services division, operating 
income was $96 million, or 12.9% of applicable revenues, up 58.9% from operating income of $60 million, or 9.7% of 
applicable revenues, in 2014.

Provision for income taxes.    The provision for income taxes was relatively consistent at 38.4% and 38.5% for the years 

ended December 31, 2015 and 2014, respectively. 

Liquidity and Capital Resources

The change in the Company’s liquidity during the years ended December 31, 2016, 2015 and 2014, is primarily the net 

effect of funds generated by operations and the funds used for capital expenditures, repurchases of common stock and payment 
of dividends.

Cash and cash equivalents were $260 million, $225 million, and $287 million at December 31, 2016, 2015 and 2014, 

respectively. Operating activities provided $442 million during the year ended December 31, 2016, offset by $112 million and
$288 million of net cash used in investing activities and financing activities, respectively. Operating activities provided $438 
million during the year ended December 31, 2015, offset by $118 million and $369 million of net cash used in investing 
activities and financing activities, respectively. Operating activities provided $341 million during the year ended December 31, 
2014, offset by $89 million and $230 million of net cash used in investing activities and financing activities, respectively.

Operating activities—Net cash provided by operating activities for the year ended December 31, 2016, was $442 million. 
This was composed of net income of $343 million adjusted upward for non-cash items of $113 million, offset by net cash used 
in changes in working capital of $14 million. Net cash provided by operating activities for the year ended December 31, 2015, 
was composed of net income of $358 million adjusted upward for non-cash items of $89 million, offset by net cash used in 
changes in working capital of $9 million. Net cash provided by operating activities for the year ended December 31, 2014, was 

138808_RHI_A/R_10K.indd   22

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22

23

in working capital of $55 million.

Investing activities—Cash used in investing activities for the year ended December 31, 2016, was $112 million. This was 

composed of capital expenditures of $83 million, deposits to trusts for employee deferred compensation plans of $27 million, 

and payments for acquisitions, net of cash acquired, of $2 million. Cash used in investing activities for the year ended 

December 31, 2015, was $118 million. This was primarily composed of capital expenditures of $75 million and deposits to 

trusts for employee deferred compensation plans of $28 million, and payment for an acquisition, net of cash acquired, of  $15 

million. Cash used in investing activities for the year ended December 31, 2014, was $89 million. This was primarily composed 

of capital expenditures of $63 million and deposits to trusts for employee deferred compensation plans of $26 million.

 Financing activities—Cash used in financing activities for the year ended December 31, 2016, was $288 million. This 

included repurchases of $176 million in common stock and $114 million in cash dividends to stockholders, offset by the excess 

tax benefits from stock-based compensation of $2 million. Cash used in financing activities for the year ended December 31, 

2015, was $369 million. This included repurchases of $271 million in common stock and $108 million in cash dividends to 

stockholders, offset by the proceeds of $2 million from exercises of stock options and the excess tax benefits from stock-based 

compensation of $9 million. Cash used in financing activities for the year ended December 31, 2014, was $230 million. This 

$14 million from exercises of stock options and the excess tax benefits from stock-based compensation of $7 million.

As of December 31, 2016, the Company is authorized to repurchase, from time to time, up to 6.4 million additional shares 

of the Company’s common stock on the open market or in privately negotiated transactions, depending on market conditions. 

During the years ended December 31, 2016, 2015 and 2014, the Company repurchased approximately 4.0 million shares, 

4.3 million shares and 3.3 million shares of common stock on the open market for a total cost of $164 million, $228 million and 

$162 million, respectively. Additional stock repurchases were made in connection with employee stock plans, whereby 

Company shares were tendered by employees for the payment of exercise price and applicable statutory withholding taxes. 

During the years ended December 31, 2016, 2015 and 2014, such repurchases totaled approximately 0.4 million shares, 

0.5 million shares and 0.5 million shares at a cost of $15 million, $25 million and $22 million, respectively. Repurchases of 

shares have been funded with cash generated from operations.

The Company’s working capital at December 31, 2016, included $260 million in cash and cash equivalents. The 

Company expects that internally generated cash will be sufficient to support the working capital needs of the Company, the 

Company’s fixed payments, dividends, and other obligations on both a short-term and long-term basis.

On February 8, 2017, the Company announced a quarterly dividend of $.24 per share to be paid to all shareholders of 

record on February 24, 2017. The dividend will be paid on March 15, 2017.

The Company’s cash flows generated from operations are also the primary source for funding various contractual 

obligations. The table below summarizes the Company’s major commitments as of December 31, 2016 (in thousands):

Payments due by period

2018 and 

2020 and 

Contractual Obligations

2017

2019

2021

Thereafter

Total

Long-term debt obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

252

$

505

$

505

$

— $

1,262

Operating lease obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Purchase obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

85,143

52,920

1,251

126,554

19,936

1,539

81,304

111

1,402

66,939

359,940

—

5,866

72,967

10,058

Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$139,566

$148,534

$ 83,322

$ 72,805

$444,227

Long-term debt obligations consist of promissory notes and related interest as well as other forms of indebtedness issued 

in connection with certain acquisitions and other payment obligations. Operating lease obligations consist of minimum rental 

commitments for 2017 and thereafter under non-cancelable leases in effect at December 31, 2016. Purchase obligations consist 

of purchase commitments primarily related to telecom service agreements, software subscriptions, and computer hardware and 

software maintenance agreements. Other liabilities consist of asset retirement and deferred compensation obligations.

ROBERT HALF | 2016 ANNUAL REPORT 
 
Selling, General and Administrative Expenses.    The Company’s selling, general and administrative expenses consist 

primarily of staff compensation, advertising, depreciation and occupancy costs. The Company’s selling, general and 

administrative expenses were $1.53 billion for the year ended December 31, 2015, up 7.6% from $1.43 billion for the year 

ended December 31, 2014. As a percentage of revenues, the Company’s selling, general and administrative expenses were 

30.1% for 2015, down from 30.4% for 2014. In 2015, selling, general and administrative expenses increased for all three of the 

Company’s reportable segments compared to 2014. As percentage of revenue, selling, general and administrative expenses for 

the Company’s permanent placement staffing and risk consulting and internal audit services divisions decreased in 2015 

compared to 2014, however for the temporary and consulting staffing division, selling, general and administrative expenses 

increased as a percentage of revenue. Contributing factors for each reportable segment are discussed below in further detail.

Selling, general and administrative expenses for the Company’s temporary and consultant staffing division were $1.06 

billion for the year ended December 31, 2015, up 7.8% from $987 million for the year ended December 31, 2014. As a 

percentage of revenues, selling, general and administrative expenses for temporary and consultant staffing were 27.1% in 2015, 

up from 26.8% in 2014. For 2015 compared to 2014, the increase in selling, general and administrative expenses as a 

percentage of revenue is primarily due to an increase in field compensation expense and variable overhead, partially offset by a 

decrease in administrative compensation and fixed overhead.

Selling, general and administrative expenses for the Company’s permanent placement staffing division were $336 million 

for the year ended December 31, 2015, up 6.2% from $316 million for the year ended December 31, 2014. As a percentage of 

revenues, selling, general and administrative expenses for permanent placement staffing services were 79.7% in 2015, down 

from 80.1% in 2014. For 2015 compared to 2014, decreases in fixed overhead and variable overhead, partially offset by an 

increase in field compensation drove the overall decrease as a percentage of revenues.

Selling, general and administrative expenses for the Company’s risk consulting and internal audit services division were 

$134 million for the year ended December 31, 2015, up 9.3% from $123 million for the year ended December 31, 2014. As a 

percentage of revenues, selling, general and administrative expenses for risk consulting and internal audit services were 18.1% 

in 2015, down from 19.7% in 2014. For 2015 compared to 2014, improved leverage of general and administrative expenses, as 

a result of higher revenue, drove the overall decrease as a percentage of revenues.

Operating Income.    The Company’s total operating income was $581 million, or 11.4% of revenues, for the year ended 

December 31, 2015, up 16.8% from $497 million, or 10.6% of revenues, for the year ended December 31, 2014. For the 

Company’s temporary and consultant staffing division, operating income was $400 million, or 10.2% of applicable revenues, 

up 11.5% from $359 million, or 9.8% of applicable revenues, in 2014. For the Company’s permanent placement staffing 

division, operating income was $85 million, or 20.2% of applicable revenues, up 8.5% from operating income of $78 million, 

or 19.9% of applicable revenues, in 2014. For the Company’s risk consulting and internal audit services division, operating 

income was $96 million, or 12.9% of applicable revenues, up 58.9% from operating income of $60 million, or 9.7% of 

applicable revenues, in 2014.

Provision for income taxes.    The provision for income taxes was relatively consistent at 38.4% and 38.5% for the years 

ended December 31, 2015 and 2014, respectively. 

Liquidity and Capital Resources

The change in the Company’s liquidity during the years ended December 31, 2016, 2015 and 2014, is primarily the net 

effect of funds generated by operations and the funds used for capital expenditures, repurchases of common stock and payment 

of dividends.

Cash and cash equivalents were $260 million, $225 million, and $287 million at December 31, 2016, 2015 and 2014, 

respectively. Operating activities provided $442 million during the year ended December 31, 2016, offset by $112 million and

$288 million of net cash used in investing activities and financing activities, respectively. Operating activities provided $438 

million during the year ended December 31, 2015, offset by $118 million and $369 million of net cash used in investing 

activities and financing activities, respectively. Operating activities provided $341 million during the year ended December 31, 

2014, offset by $89 million and $230 million of net cash used in investing activities and financing activities, respectively.

Operating activities—Net cash provided by operating activities for the year ended December 31, 2016, was $442 million. 

This was composed of net income of $343 million adjusted upward for non-cash items of $113 million, offset by net cash used 

in changes in working capital of $14 million. Net cash provided by operating activities for the year ended December 31, 2015, 

was composed of net income of $358 million adjusted upward for non-cash items of $89 million, offset by net cash used in 

changes in working capital of $9 million. Net cash provided by operating activities for the year ended December 31, 2014, was 

composed of net income of $306 million adjusted upward for non-cash items of $90 million, offset by net cash used in changes 
in working capital of $55 million.

Investing activities—Cash used in investing activities for the year ended December 31, 2016, was $112 million. This was 

composed of capital expenditures of $83 million, deposits to trusts for employee deferred compensation plans of $27 million, 
and payments for acquisitions, net of cash acquired, of $2 million. Cash used in investing activities for the year ended 
December 31, 2015, was $118 million. This was primarily composed of capital expenditures of $75 million and deposits to 
trusts for employee deferred compensation plans of $28 million, and payment for an acquisition, net of cash acquired, of  $15 
million. Cash used in investing activities for the year ended December 31, 2014, was $89 million. This was primarily composed 
of capital expenditures of $63 million and deposits to trusts for employee deferred compensation plans of $26 million.

 Financing activities—Cash used in financing activities for the year ended December 31, 2016, was $288 million. This 

included repurchases of $176 million in common stock and $114 million in cash dividends to stockholders, offset by the excess 
tax benefits from stock-based compensation of $2 million. Cash used in financing activities for the year ended December 31, 
2015, was $369 million. This included repurchases of $271 million in common stock and $108 million in cash dividends to 
stockholders, offset by the proceeds of $2 million from exercises of stock options and the excess tax benefits from stock-based 
compensation of $9 million. Cash used in financing activities for the year ended December 31, 2014, was $230 million. This 
included repurchases of $154 million in common stock, $97 million in cash dividends to stockholders, offset by proceeds of 
$14 million from exercises of stock options and the excess tax benefits from stock-based compensation of $7 million.

As of December 31, 2016, the Company is authorized to repurchase, from time to time, up to 6.4 million additional shares 

of the Company’s common stock on the open market or in privately negotiated transactions, depending on market conditions. 
During the years ended December 31, 2016, 2015 and 2014, the Company repurchased approximately 4.0 million shares, 
4.3 million shares and 3.3 million shares of common stock on the open market for a total cost of $164 million, $228 million and 
$162 million, respectively. Additional stock repurchases were made in connection with employee stock plans, whereby 
Company shares were tendered by employees for the payment of exercise price and applicable statutory withholding taxes. 
During the years ended December 31, 2016, 2015 and 2014, such repurchases totaled approximately 0.4 million shares, 
0.5 million shares and 0.5 million shares at a cost of $15 million, $25 million and $22 million, respectively. Repurchases of 
shares have been funded with cash generated from operations.

The Company’s working capital at December 31, 2016, included $260 million in cash and cash equivalents. The 
Company expects that internally generated cash will be sufficient to support the working capital needs of the Company, the 
Company’s fixed payments, dividends, and other obligations on both a short-term and long-term basis.

On February 8, 2017, the Company announced a quarterly dividend of $.24 per share to be paid to all shareholders of 

record on February 24, 2017. The dividend will be paid on March 15, 2017.

The Company’s cash flows generated from operations are also the primary source for funding various contractual 

obligations. The table below summarizes the Company’s major commitments as of December 31, 2016 (in thousands):

Payments due by period

Contractual Obligations
Long-term debt obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating lease obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Purchase obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2017

$

252
85,143
52,920
1,251
$139,566

2018 and 
2019

$

505
126,554
19,936
1,539
$148,534

2020 and 
2021

$

505
81,304
111
1,402
$ 83,322

Thereafter
$

— $

66,939
—
5,866
$ 72,805

Total
1,262
359,940
72,967
10,058
$444,227

Long-term debt obligations consist of promissory notes and related interest as well as other forms of indebtedness issued 

in connection with certain acquisitions and other payment obligations. Operating lease obligations consist of minimum rental 
commitments for 2017 and thereafter under non-cancelable leases in effect at December 31, 2016. Purchase obligations consist 
of purchase commitments primarily related to telecom service agreements, software subscriptions, and computer hardware and 
software maintenance agreements. Other liabilities consist of asset retirement and deferred compensation obligations.

22

23

138808_RHI_A/R_10K.indd   23

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ROBERT HALF | 2016 ANNUAL REPORT 
 
Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Because a portion of the Company’s net revenues are derived from its operations outside the U.S. and are denominated in

local currencies, the Company is exposed to the impact of foreign currency fluctuations. The Company’s exposure to foreign 
currency exchange rates relates primarily to the Company’s foreign subsidiaries. Exchange rates impact the U.S. dollar value of 
the Company’s reported revenues, expenses, earnings, assets and liabilities.

For the year ended December 31, 2016, approximately 20% of the Company’s revenues were generated outside of the 
United States. These operations transact business in their functional currency, which is the same as their local currency. As a 
result, fluctuations in the value of foreign currencies against the U.S. dollar, particularly the Canadian dollar, British pound, 
Euro, and Australian dollar have an impact on the Company’s reported results. Under GAAP, revenues and expenses 
denominated in foreign currencies are translated into U.S. dollars at the monthly average exchange rates prevailing during the 
period. Consequently, as the value of the U.S. dollar changes relative to the currencies of the Company’s non-U.S. markets, the 
Company’s reported results vary.

During 2016, the U.S. dollar fluctuated, but generally strengthened, against the primary currencies in which the Company 
conducts business. Currency exchange rates had the effect of decreasing reported net service revenues by $27 million, or 0.5%, 
in 2016 compared to prior year. The general strengthening of the U.S. dollar also affected the reported level of expenses 
incurred in the Company's foreign operations. Because substantially all of the Company's foreign operations generated 
revenues and incurred expenses within the same country and currency, the favorable effect of lower reported operating 
expenses largely offset the decline in reported revenues. Reported net income was $0.5 million, or 0.2%, lower in the year 
ended December 31, 2016 compared to prior year due to the effect of currency exchange rates.

For the month ended January 31, 2017, the U.S. dollar weakened against the Euro, British Pound, Canadian Dollar, and 

Australian dollar. If currency exchange rates were to remain at January 2017 levels throughout 2017, the Company’s 2017 full-
year reported revenues would be impacted favorably, mostly offset by an unfavorable impact to operating expenses. Thus, the 
impact to reported net income would likely be immaterial. 

Fluctuations in currency exchange rates impact the U.S. dollar amount of the Company’s stockholders’ equity. The assets 

and liabilities of the Company’s non-U.S. subsidiaries are translated into U.S. dollars at the exchange rates in effect at period 
end. The resulting translation adjustments are recorded in stockholders’ equity as a component of accumulated other 
comprehensive income. Although currency fluctuations impact the Company’s reported results and shareholders’ equity, such 
fluctuations generally do not affect cash flow or result in actual economic gains or losses. The Company generally has few 
cross-border transfers of funds, except for transfers to the U.S. for payment of intercompany loans, working capital loans made 
between the U.S. and the Company’s foreign subsidiaries, and dividends from the Company’s foreign subsidiaries.

Item 8. Financial Statements and Supplementary Data

Item 8. Financial Statements and Supplementary Data

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

(in thousands, except share amounts)

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

(in thousands, except share amounts)

December 31,

December 31,

2015

2015

2016

2016

ASSETS

ASSETS

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 260,201

$ 224,577

Accounts receivable, less allowances of $33,133 and $35,087 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

703,228

704,640

Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 260,201

320,805

$ 224,577

268,780

Accounts receivable, less allowances of $33,133 and $35,087 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other intangible assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other intangible assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Noncurrent deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

703,228

1,284,234

320,805

209,793

1,284,234

3,671

209,793

161,509

118,764

3,671

704,640

1,197,997

268,780

208,579

1,197,997

4,508

208,579

142,906

117,054

4,508

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Noncurrent deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

161,509

$1,777,971

118,764

142,906

$1,671,044

117,054

Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accounts payable and accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,777,971

$ 135,540

$1,671,044

$ 148,108

Accrued payroll and benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

539,048

504,782

Accounts payable and accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income taxes payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 135,540

5,141

$ 148,108

2,506

LIABILITIES

LIABILITIES

Accrued payroll and benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Current portion of notes payable and other indebtedness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income taxes payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total current liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Current portion of notes payable and other indebtedness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Notes payable and other indebtedness, less current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total current liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Notes payable and other indebtedness, less current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Commitments and Contingencies (Note I)

Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

STOCKHOLDERS’ EQUITY

Commitments and Contingencies (Note I)

Preferred stock, $.001 par value authorized 5,000,000 shares; issued and outstanding

zero shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

STOCKHOLDERS’ EQUITY

Preferred stock, $.001 par value authorized 5,000,000 shares; issued and outstanding

Common stock, $.001 par value authorized 260,000,000 shares; issued and

zero shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

outstanding 127,796,558 and 131,156,043 shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

539,048

167

5,141

679,896

167

840

679,896

10,636

840

691,372

10,636

691,372

—

128

—

504,782

153

2,506

655,549

153

1,007

655,549

10,707

1,007

667,263

10,707

667,263

—

131

—

Capital surplus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common stock, $.001 par value authorized 260,000,000 shares; issued and

Accumulated other comprehensive loss. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

outstanding 127,796,558 and 131,156,043 shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Capital surplus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retained earnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accumulated other comprehensive loss. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total stockholders’ equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Retained earnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total stockholders’ equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1,022,411

128

(20,502)

1,022,411

84,562

(20,502)

1,086,599

84,562

$1,777,971

1,086,599

979,477

131

(10,294)

979,477

34,467

(10,294)

1,003,781

34,467

$1,671,044

1,003,781

Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,777,971

$1,671,044

138808_RHI_A/R_10K.indd   24

2/17/17   1:30 AM

24

The accompanying Notes to Consolidated Financial Statements

 are an integral part of these financial statements.

The accompanying Notes to Consolidated Financial Statements

 are an integral part of these financial statements.

25

25

ROBERT HALF | 2016 ANNUAL REPORT          
 
 
 
 
 
 
Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Because a portion of the Company’s net revenues are derived from its operations outside the U.S. and are denominated in

local currencies, the Company is exposed to the impact of foreign currency fluctuations. The Company’s exposure to foreign 

currency exchange rates relates primarily to the Company’s foreign subsidiaries. Exchange rates impact the U.S. dollar value of 

the Company’s reported revenues, expenses, earnings, assets and liabilities.

For the year ended December 31, 2016, approximately 20% of the Company’s revenues were generated outside of the 

United States. These operations transact business in their functional currency, which is the same as their local currency. As a 

result, fluctuations in the value of foreign currencies against the U.S. dollar, particularly the Canadian dollar, British pound, 

Euro, and Australian dollar have an impact on the Company’s reported results. Under GAAP, revenues and expenses 

denominated in foreign currencies are translated into U.S. dollars at the monthly average exchange rates prevailing during the 

period. Consequently, as the value of the U.S. dollar changes relative to the currencies of the Company’s non-U.S. markets, the 

Company’s reported results vary.

During 2016, the U.S. dollar fluctuated, but generally strengthened, against the primary currencies in which the Company 

conducts business. Currency exchange rates had the effect of decreasing reported net service revenues by $27 million, or 0.5%, 

in 2016 compared to prior year. The general strengthening of the U.S. dollar also affected the reported level of expenses 

incurred in the Company's foreign operations. Because substantially all of the Company's foreign operations generated 

revenues and incurred expenses within the same country and currency, the favorable effect of lower reported operating 

expenses largely offset the decline in reported revenues. Reported net income was $0.5 million, or 0.2%, lower in the year 

ended December 31, 2016 compared to prior year due to the effect of currency exchange rates.

For the month ended January 31, 2017, the U.S. dollar weakened against the Euro, British Pound, Canadian Dollar, and 

Australian dollar. If currency exchange rates were to remain at January 2017 levels throughout 2017, the Company’s 2017 full-

year reported revenues would be impacted favorably, mostly offset by an unfavorable impact to operating expenses. Thus, the 

impact to reported net income would likely be immaterial. 

Fluctuations in currency exchange rates impact the U.S. dollar amount of the Company’s stockholders’ equity. The assets 

and liabilities of the Company’s non-U.S. subsidiaries are translated into U.S. dollars at the exchange rates in effect at period 

end. The resulting translation adjustments are recorded in stockholders’ equity as a component of accumulated other 

comprehensive income. Although currency fluctuations impact the Company’s reported results and shareholders’ equity, such 

fluctuations generally do not affect cash flow or result in actual economic gains or losses. The Company generally has few 

cross-border transfers of funds, except for transfers to the U.S. for payment of intercompany loans, working capital loans made 

between the U.S. and the Company’s foreign subsidiaries, and dividends from the Company’s foreign subsidiaries.

Item 8. Financial Statements and Supplementary Data

Item 8. Financial Statements and Supplementary Data

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
(in thousands, except share amounts)
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION
(in thousands, except share amounts)

ASSETS
Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
ASSETS
Accounts receivable, less allowances of $33,133 and $35,087 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts receivable, less allowances of $33,133 and $35,087 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total current assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Goodwill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other intangible assets, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Noncurrent deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Noncurrent deferred income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LIABILITIES
Total assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts payable and accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LIABILITIES
Accrued payroll and benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accounts payable and accrued expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued payroll and benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current portion of notes payable and other indebtedness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes payable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total current liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Current portion of notes payable and other indebtedness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes payable and other indebtedness, less current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total current liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Notes payable and other indebtedness, less current portion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Commitments and Contingencies (Note I)
Total liabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

STOCKHOLDERS’ EQUITY

Commitments and Contingencies (Note I)
Preferred stock, $.001 par value authorized 5,000,000 shares; issued and outstanding

STOCKHOLDERS’ EQUITY
zero shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Preferred stock, $.001 par value authorized 5,000,000 shares; issued and outstanding
Common stock, $.001 par value authorized 260,000,000 shares; issued and

zero shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
outstanding 127,796,558 and 131,156,043 shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capital surplus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Common stock, $.001 par value authorized 260,000,000 shares; issued and
outstanding 127,796,558 and 131,156,043 shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated other comprehensive loss. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capital surplus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retained earnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated other comprehensive loss. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total stockholders’ equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retained earnings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total stockholders’ equity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

December 31,

2016

2015

December 31,

2016
$ 260,201
703,228
$ 260,201
320,805
703,228
1,284,234
320,805
209,793
1,284,234
3,671
209,793
161,509
3,671
118,764
161,509
$1,777,971
118,764
$1,777,971
$ 135,540
539,048
$ 135,540
5,141
539,048
167
5,141
679,896
167
840
679,896
10,636
840
691,372
10,636
691,372

2015
$ 224,577
704,640
$ 224,577
268,780
704,640
1,197,997
268,780
208,579
1,197,997
4,508
208,579
142,906
4,508
117,054
142,906
$1,671,044
117,054
$1,671,044
$ 148,108
504,782
$ 148,108
2,506
504,782
153
2,506
655,549
153
1,007
655,549
10,707
1,007
667,263
10,707
667,263

—

—

128
—
1,022,411
128
(20,502)
1,022,411
84,562
(20,502)
1,086,599
84,562
$1,777,971
1,086,599

131
—
979,477
131
(10,294)
979,477
34,467
(10,294)
1,003,781
34,467
$1,671,044
1,003,781

Total liabilities and stockholders’ equity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,777,971

$1,671,044

24

The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
25

25

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ROBERT HALF | 2016 ANNUAL REPORT          
 
 
 
 
 
 
ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF OPERATIONS
ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
(in thousands, except per share amounts)
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share amounts)

Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Direct costs of services, consisting of payroll, payroll taxes, benefit
costs and reimbursable expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Direct costs of services, consisting of payroll, payroll taxes, benefit
costs and reimbursable expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selling, general and administrative expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selling, general and administrative expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income per share :
Net income per share :

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends declared per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends declared per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Shares:
Shares:

Years Ended December 31,

2016

2015
Years Ended December 31,

2014

2016
$5,250,399
$5,250,399
3,089,723
3,089,723
2,160,676
2,160,676
1,606,217
1,237
1,606,217
(888)
1,237
(888)
554,110
554,110
210,721
210,721
$ 343,389
$ 343,389

$
$
$
$

$
$

2.68
2.67
2.68
2.67
127,991
128,766
127,991
128,766
.88
.88

2015
$5,094,933
$5,094,933
2,980,462
2,980,462
2,114,471
2,114,471
1,533,799
192
1,533,799
(550)
192
(550)
581,030
581,030
223,234
223,234
$ 357,796
$ 357,796

$
$
$
$

$
$

2.72
2.69
2.72
2.69
131,749
132,930
131,749
132,930
.80
.80

2014
$4,695,014
$4,695,014
2,772,098
2,772,098
1,922,916
1,922,916
1,425,734
557
1,425,734
(724)
557
(724)
497,349
497,349
191,421
191,421
$ 305,928
$ 305,928

$
$
$
$

$
$

2.28
2.26
2.28
2.26
134,358
135,541
134,358
135,541
.72
.72

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(in thousands)

(in thousands)

COMPREHENSIVE INCOME:

COMPREHENSIVE INCOME:

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 343,389

$ 357,796

$ 305,928

Foreign currency translation adjustments, net of tax . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign currency translation adjustments, net of tax . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total comprehensive income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(10,208)

$ 343,389

$ 333,181

(10,208)

(25,024)

$ 357,796

$ 332,772

(25,024)

(23,341)

$ 305,928

$ 282,587

(23,341)

Total comprehensive income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 333,181

$ 332,772

$ 282,587

Years Ended December 31,

2016

Years Ended December 31,

2015

2014

2016

2015

2014

The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
26
26

The accompanying Notes to Consolidated Financial Statements

The accompanying Notes to Consolidated Financial Statements

 are an integral part of these financial statements.

 are an integral part of these financial statements.

27

27

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS

CONSOLIDATED STATEMENTS OF OPERATIONS

(in thousands, except per share amounts)

(in thousands, except per share amounts)

Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Direct costs of services, consisting of payroll, payroll taxes, benefit

costs and reimbursable expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Direct costs of services, consisting of payroll, payroll taxes, benefit

costs and reimbursable expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selling, general and administrative expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross margin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Selling, general and administrative expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,

2016

Years Ended December 31,

2015

2014

2016

$5,250,399

2015

$5,094,933

2014

$4,695,014

$5,250,399

3,089,723

$5,094,933

2,980,462

$4,695,014

2,772,098

3,089,723

2,160,676

2,160,676

1,606,217

1,606,217

1,237

(888)

1,237

(888)

554,110

554,110

210,721

2,980,462

2,114,471

2,114,471

1,533,799

1,533,799

192

(550)

192

(550)

581,030

581,030

223,234

2,772,098

1,922,916

1,922,916

1,425,734

1,425,734

557

(724)

557

(724)

497,349

497,349

191,421

Provision for income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

210,721

$ 343,389

223,234

$ 357,796

191,421

$ 305,928

Net income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income per share :

$ 343,389

$ 357,796

$ 305,928

Net income per share :

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Shares:

Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Shares:

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash dividends declared per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash dividends declared per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$

$

$

2.68

2.67

2.68

2.67

127,991

128,766

127,991

128,766

.88

.88

$

$

$

$

$

$

2.72

2.69

2.72

2.69

131,749

132,930

131,749

132,930

.80

.80

$

$

$

$

$

$

2.28

2.26

2.28

2.26

134,358

135,541

134,358

135,541

.72

.72

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
(in thousands)
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(in thousands)

Years Ended December 31,

2016

2015
Years Ended December 31,

2014

COMPREHENSIVE INCOME:
COMPREHENSIVE INCOME:

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation adjustments, net of tax . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total comprehensive income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation adjustments, net of tax . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total comprehensive income. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016

2015

2014

$ 343,389
(10,208)
$ 343,389
$ 333,181
(10,208)
$ 333,181

$ 357,796
(25,024)
$ 357,796
$ 332,772
(25,024)
$ 332,772

$ 305,928
(23,341)
$ 305,928
$ 282,587
(23,341)
$ 282,587

The accompanying Notes to Consolidated Financial Statements

The accompanying Notes to Consolidated Financial Statements

 are an integral part of these financial statements.

 are an integral part of these financial statements.

26

26

The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
27
27

138808_RHI_A/R_10K.indd   27

2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
 ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
(in thousands, except per share amounts)
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
(in thousands, except per share amounts)

CAPITAL SURPLUS:
CAPITAL SURPLUS:

COMMON STOCK—SHARES:
COMMON STOCK—SHARES:

COMMON STOCK—PAR VALUE:
COMMON STOCK—PAR VALUE:

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net issuances of restricted stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net issuances of restricted stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net issuances of restricted stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net issuances of restricted stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net issuances of restricted stock at par value. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net issuances of restricted stock at par value. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercises of stock options—excess over par value . . . . . . . . . . . . . . . . . . . . . . . .
Stock-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax impact of equity incentive plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Exercises of stock options—excess over par value . . . . . . . . . . . . . . . . . . . . . . . .
Tax impact of equity incentive plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ACCUMULATED OTHER COMPREHENSIVE (LOSS) INCOME:
ACCUMULATED OTHER COMPREHENSIVE (LOSS) INCOME:

RETAINED EARNINGS:
RETAINED EARNINGS:

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation adjustments, net of tax . . . . . . . . . . . . . . . . . . . . . . .
Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation adjustments, net of tax . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases of common stock—excess over par value. . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends ($.88 per share, $.80 per share and $.72 per share) . . . . . . . . . . .
Repurchases of common stock—excess over par value. . . . . . . . . . . . . . . . . . . . .
Cash dividends ($.88 per share, $.80 per share and $.72 per share) . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,

2016

2015
Years Ended December 31,

2014

2016

2015

2014

131,156
1,039
131,156
(4,405)
1,039
7
(4,405)
7
127,797
127,797

135,134
785
135,134
(4,817)
785
54
(4,817)
54
131,156
131,156

137,466
938
137,466
(3,798)
938
528
(3,798)
528
135,134
135,134

$
$

$
$

131
1
131
(4)
1
—
(4)
—
128
128

$
$

$
$

135
1
135
(5)
1
—
(5)
—
131
131

$
$

$
$

137
1
137
(4)
1
1
(4)
1
135
135

$ 979,477
(1)
$ 979,477
42,699
(1)
223
42,699
13
223
13
$1,022,411
$1,022,411

$ 928,157
(1)
$ 928,157
41,292
(1)
1,529
41,292
8,500
1,529
8,500
$ 979,477
$ 979,477

$ 868,120
(1)
$ 868,120
40,821
(1)
14,323
40,821
4,894
14,323
4,894
$ 928,157
$ 928,157

14,730
(25,024)
14,730
(25,024)

$
$ (10,294) $
(10,208)
$
$ (10,294) $
$ (20,502) $ (10,294) $
(10,208)
$ (20,502) $ (10,294) $
$
$
$
$
$
$

34,467
343,389
34,467
(178,780)
343,389
(114,514)
(178,780)
(114,514)
84,562
84,562

$
$

36,836
357,796
36,836
(252,916)
357,796
(107,249)
(252,916)
(107,249)
34,467
34,467

$
$

$
$

38,071
(23,341)
38,071
14,730
(23,341)
14,730
13,315
305,928
13,315
(183,969)
305,928
(98,438)
(183,969)
(98,438)
36,836
36,836

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

CONSOLIDATED STATEMENTS OF CASH FLOWS

(in thousands)

(in thousands)

Years Ended December 31,

2016

Years Ended December 31,

2015

2014

2016

2015

2014

CASH FLOWS FROM OPERATING ACTIVITIES:

CASH FLOWS FROM OPERATING ACTIVITIES:

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 343,389

$ 357,796

$ 305,928

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Adjustments to reconcile net income to net cash provided by operating activities:

$ 343,389

$ 357,796

$ 305,928

Adjustments to reconcile net income to net cash provided by operating activities:

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Depreciation expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stock-based compensation expense—restricted stock and stock

Depreciation expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stock-based compensation expense—restricted stock and stock

Excess tax benefits from stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . .

units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Excess tax benefits from stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . .

Provision for doubtful accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Changes in assets and liabilities, net of effects of acquisitions:

Provision for doubtful accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Changes in assets and liabilities, net of effects of acquisitions:

Increase in accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Increase in accounts payable, accrued expenses, accrued payroll and benefit

Increase in accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Increase in accounts payable, accrued expenses, accrued payroll and benefit

(Decrease) increase in income taxes payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Change in other assets, net of change in other liabilities . . . . . . . . . . . . . . . . . . . .

(Decrease) increase in income taxes payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net cash flows provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Change in other assets, net of change in other liabilities . . . . . . . . . . . . . . . . . . . .

1,237

63,078

1,237

63,078

42,699

42,699

(1,822)

(1,868)

(1,822)

9,192

(1,868)

9,192

(15,888)

(15,888)

19,726

19,726

(8,246)

(9,416)

(8,246)

(9,416)

442,081

192

53,273

192

53,273

41,292

41,292

(8,762)

(8,579)

(8,762)

12,005

(8,579)

12,005

557

49,124

557

49,124

40,821

40,821

(7,174)

(3,643)

(7,174)

9,825

(3,643)

9,825

(75,745)

(134,917)

(75,745)

60,232

60,232

19,948

(13,416)

19,948

(13,416)

438,236

(134,917)

71,740

71,740

16,359

(7,922)

16,359

(7,922)

340,698

Net cash flows provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CASH FLOWS FROM INVESTING ACTIVITIES:

442,081

438,236

340,698

CASH FLOWS FROM INVESTING ACTIVITIES:

Payments for acquisitions, net of cash acquired . . . . . . . . . . . . . . . . . . . . . . . . . . .

Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Payments for acquisitions, net of cash acquired . . . . . . . . . . . . . . . . . . . . . . . . . . .

Payments to trusts for employee deferred compensation plans. . . . . . . . . . . . . . . .

Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(2,200)

(82,956)

(2,200)

(27,079)

(82,956)

(14,668)

(75,057)

(14,668)

(28,225)

(75,057)

Payments to trusts for employee deferred compensation plans. . . . . . . . . . . . . . . .

Net cash flows used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(27,079)

(112,235)

(28,225)

(117,950)

CASH FLOWS FROM FINANCING ACTIVITIES:

Net cash flows used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(112,235)

(117,950)

—

(62,830)

—

(25,811)

(62,830)

(25,811)

(88,641)

(88,641)

CASH FLOWS FROM FINANCING ACTIVITIES:

Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash dividends paid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Decrease in notes payable and other indebtedness . . . . . . . . . . . . . . . . . . . . . . . . .

Cash dividends paid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Excess tax benefits from stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . .

Decrease in notes payable and other indebtedness . . . . . . . . . . . . . . . . . . . . . . . . .

Proceeds from exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Excess tax benefits from stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . .

(176,031)

(114,164)

(176,031)

(114,164)

(154)

1,822

(154)

223

1,822

(271,138)

(107,561)

(271,138)

(107,561)

(140)

8,762

(140)

1,529

8,762

(153,821)

(97,604)

(153,821)

(97,604)

(128)

7,174

(128)

14,324

7,174

Net cash flows used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Proceeds from exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(288,304)

223

(368,548)

1,529

(230,055)

14,324

Effect of exchange rate changes on cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . .

Net cash flows used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(288,304)

(5,918)

(368,548)

(14,280)

(230,055)

(10,647)

Effect of exchange rate changes on cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . .

Net increase (decrease) in cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(5,918)

35,624

(14,280)

(62,542)

(10,647)

11,355

Net increase (decrease) in cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash and cash equivalents at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

224,577

35,624

287,119

(62,542)

275,764

11,355

Cash and cash equivalents at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash and cash equivalents at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 260,201

224,577

$ 224,577

287,119

$ 287,119

275,764

Cash and cash equivalents at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 260,201

$ 224,577

$ 287,119

SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:

SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:

Cash paid during the year for:

Cash paid during the year for:

Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

266

$

285

$

330

Income taxes, net of refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-cash items:

Income taxes, net of refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 219,415

266

$

$ 219,415

$ 212,668

285

$

$ 212,668

$ 178,375

330

$

$ 178,375

Non-cash items:

Stock repurchases awaiting settlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 14,688

$ 11,935

$ 30,152

Stock repurchases awaiting settlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 14,688

$ 11,935

$ 30,152

The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
28
28

The accompanying Notes to Consolidated Financial Statements

The accompanying Notes to Consolidated Financial Statements

 are an integral part of these financial statements.

 are an integral part of these financial statements.

29

29

138808_RHI_A/R_10K.indd   28

2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

 ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(in thousands, except per share amounts)

(in thousands, except per share amounts)

COMMON STOCK—SHARES:

COMMON STOCK—SHARES:

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net issuances of restricted stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net issuances of restricted stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

COMMON STOCK—PAR VALUE:

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

COMMON STOCK—PAR VALUE:

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net issuances of restricted stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net issuances of restricted stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CAPITAL SURPLUS:

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$

Years Ended December 31,

2016

Years Ended December 31,

2015

2014

2016

2015

2014

131,156

1,039

131,156

(4,405)

1,039

(4,405)

7

127,797

7

127,797

135,134

135,134

785

(4,817)

785

(4,817)

54

131,156

54

131,156

137,466

137,466

938

(3,798)

938

528

(3,798)

135,134

528

135,134

131

1

131

(4)

1

—

(4)

—

128

128

$

$

$

$

135

1

135

(5)

1

—

(5)

—

131

131

137

1

137

(4)

1

1

(4)

1

135

135

CAPITAL SURPLUS:

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 979,477

$ 928,157

$ 868,120

Net issuances of restricted stock at par value. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stock-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net issuances of restricted stock at par value. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exercises of stock options—excess over par value . . . . . . . . . . . . . . . . . . . . . . . .

Stock-based compensation expense . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tax impact of equity incentive plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Exercises of stock options—excess over par value . . . . . . . . . . . . . . . . . . . . . . . .

$ 979,477

(1)

$ 928,157

(1)

$ 868,120

(1)

42,699

(1)

42,699

223

13

223

41,292

(1)

1,529

41,292

8,500

1,529

40,821

(1)

14,323

40,821

4,894

14,323

Tax impact of equity incentive plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,022,411

13

$ 979,477

8,500

$ 928,157

4,894

ACCUMULATED OTHER COMPREHENSIVE (LOSS) INCOME:

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$1,022,411

$ 979,477

$ 928,157

ACCUMULATED OTHER COMPREHENSIVE (LOSS) INCOME:

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ (10,294) $

14,730

Foreign currency translation adjustments, net of tax . . . . . . . . . . . . . . . . . . . . . . .

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign currency translation adjustments, net of tax . . . . . . . . . . . . . . . . . . . . . . .

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ (10,294) $

(10,208)

(25,024)

14,730

$ (20,502) $ (10,294) $

(10,208)

(25,024)

RETAINED EARNINGS:

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ (20,502) $ (10,294) $

RETAINED EARNINGS:

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at beginning of period. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repurchases of common stock—excess over par value. . . . . . . . . . . . . . . . . . . . .

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash dividends ($.88 per share, $.80 per share and $.72 per share) . . . . . . . . . . .

Repurchases of common stock—excess over par value. . . . . . . . . . . . . . . . . . . . .

Cash dividends ($.88 per share, $.80 per share and $.72 per share) . . . . . . . . . . .

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$

34,467

343,389

34,467

(178,780)

343,389

(114,514)

(178,780)

(114,514)

84,562

84,562

$

$

$

$

36,836

357,796

36,836

(252,916)

357,796

(107,249)

(252,916)

(107,249)

34,467

34,467

38,071

(23,341)

38,071

14,730

(23,341)

14,730

13,315

305,928

13,315

(183,969)

305,928

(98,438)

(183,969)

(98,438)

36,836

36,836

$

$

$

$

$

$

$

$

$

$

ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
ROBERT HALF INTERNATIONAL INC. AND SUBSIDIARIES
(in thousands)
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

Years Ended December 31,

CASH FLOWS FROM OPERATING ACTIVITIES:
CASH FLOWS FROM OPERATING ACTIVITIES:
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjustments to reconcile net income to net cash provided by operating activities:
Adjustments to reconcile net income to net cash provided by operating activities:

Changes in assets and liabilities, net of effects of acquisitions:
Changes in assets and liabilities, net of effects of acquisitions:

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock-based compensation expense—restricted stock and stock
Depreciation expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock-based compensation expense—restricted stock and stock
Excess tax benefits from stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . .
units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Excess tax benefits from stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . .
Provision for doubtful accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred income taxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for doubtful accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Increase in accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Increase in accounts payable, accrued expenses, accrued payroll and benefit
Increase in accounts receivable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Increase in accounts payable, accrued expenses, accrued payroll and benefit
costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(Decrease) increase in income taxes payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change in other assets, net of change in other liabilities . . . . . . . . . . . . . . . . . . . .
(Decrease) increase in income taxes payable . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Change in other assets, net of change in other liabilities . . . . . . . . . . . . . . . . . . . .
Net cash flows provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash flows provided by operating activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CASH FLOWS FROM INVESTING ACTIVITIES:
CASH FLOWS FROM INVESTING ACTIVITIES:

Payments for acquisitions, net of cash acquired . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payments for acquisitions, net of cash acquired . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payments to trusts for employee deferred compensation plans. . . . . . . . . . . . . . . .
Capital expenditures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Payments to trusts for employee deferred compensation plans. . . . . . . . . . . . . . . .
Net cash flows used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash flows used in investing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CASH FLOWS FROM FINANCING ACTIVITIES:
CASH FLOWS FROM FINANCING ACTIVITIES:

Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends paid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases of common stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Decrease in notes payable and other indebtedness . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends paid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Excess tax benefits from stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . .
Decrease in notes payable and other indebtedness . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Excess tax benefits from stock-based compensation. . . . . . . . . . . . . . . . . . . . . . . .
Net cash flows used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Proceeds from exercises of stock options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net cash flows used in financing activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Effect of exchange rate changes on cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . .
Effect of exchange rate changes on cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . .
Net increase (decrease) in cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net increase (decrease) in cash and cash equivalents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash and cash equivalents at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash and cash equivalents at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash and cash equivalents at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash and cash equivalents at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Cash paid during the year for:
Cash paid during the year for:

Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes, net of refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income taxes, net of refunds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock repurchases awaiting settlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock repurchases awaiting settlement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-cash items:
Non-cash items:

2016

2015
Years Ended December 31,

2014

2016

2015

2014

$ 343,389
$ 343,389

$ 357,796
$ 357,796

$ 305,928
$ 305,928

1,237
63,078
1,237
63,078
42,699
42,699
(1,822)
(1,868)
(1,822)
9,192
(1,868)
9,192
(15,888)
(15,888)
19,726
19,726
(8,246)
(9,416)
(8,246)
(9,416)
442,081
442,081

(2,200)
(82,956)
(2,200)
(27,079)
(82,956)
(27,079)
(112,235)
(112,235)

(176,031)
(114,164)
(176,031)
(154)
(114,164)
1,822
(154)
223
1,822
(288,304)
223
(288,304)
(5,918)
(5,918)
35,624
35,624
224,577
224,577
$ 260,201
$ 260,201

192
53,273
192
53,273
41,292
41,292
(8,762)
(8,579)
(8,762)
12,005
(8,579)
12,005
(75,745)
(75,745)
60,232
60,232
19,948
(13,416)
19,948
(13,416)
438,236
438,236

(14,668)
(75,057)
(14,668)
(28,225)
(75,057)
(28,225)
(117,950)
(117,950)

(271,138)
(107,561)
(271,138)
(140)
(107,561)
8,762
(140)
1,529
8,762
(368,548)
1,529
(368,548)
(14,280)
(14,280)
(62,542)
(62,542)
287,119
287,119
$ 224,577
$ 224,577

557
49,124
557
49,124
40,821
40,821
(7,174)
(3,643)
(7,174)
9,825
(3,643)
9,825
(134,917)
(134,917)
71,740
71,740
16,359
(7,922)
16,359
(7,922)
340,698
340,698

—
(62,830)
—
(25,811)
(62,830)
(25,811)
(88,641)
(88,641)

(153,821)
(97,604)
(153,821)
(128)
(97,604)
7,174
(128)
14,324
7,174
(230,055)
14,324
(230,055)
(10,647)
(10,647)
11,355
11,355
275,764
275,764
$ 287,119
$ 287,119

266
$
$ 219,415
266
$
$ 219,415
$ 14,688
$ 14,688

285
$
$ 212,668
285
$
$ 212,668
$ 11,935
$ 11,935

330
$
$ 178,375
330
$
$ 178,375
$ 30,152
$ 30,152

The accompanying Notes to Consolidated Financial Statements

The accompanying Notes to Consolidated Financial Statements

 are an integral part of these financial statements.

 are an integral part of these financial statements.

28

28

The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
The accompanying Notes to Consolidated Financial Statements
 are an integral part of these financial statements.
29
29

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2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note A—Summary of Significant Accounting Policies

Nature of Operations.    Robert Half International Inc. (the “Company”) provides specialized staffing and risk consulting 
services through such divisions as Accountemps®, Robert Half® Finance & Accounting, OfficeTeam®, Robert Half® Technology, 
Robert Half® Management Resources, Robert Half® Legal, The Creative Group®, and Protiviti®. The Company, through its 
Accountemps, Robert Half Finance & Accounting, and Robert Half Management Resources divisions, is a specialized provider 
of temporary, full-time, and senior-level project professionals in the fields of accounting and finance. OfficeTeam specializes in 
highly skilled temporary administrative support professionals. Robert Half Technology provides project and full-time 
technology professionals. Robert Half Legal provides temporary, project, and full-time staffing of lawyers, paralegals and legal 
support personnel. The Creative Group provides interactive, design, marketing, advertising and public relations professionals. 
Protiviti is a global consulting firm that helps companies solve problems in finance, technology, operations, data, analytics, 
governance, risk and internal audit, and is a wholly owned subsidiary of the Company. Revenues are predominantly derived 
from specialized staffing services. The Company operates in North America, South America, Europe, Asia and Australia. The 
Company is a Delaware corporation.

Basis of Presentation.    The Consolidated Financial Statements (“Financial Statements”) of the Company are prepared in 

conformity with accounting principles generally accepted in the United States of America (“GAAP”) and the rules of the 
Securities and Exchange Commission (“SEC”). 

adjustments.

adjustments.

Principles of Consolidation.    The Financial Statements include the accounts of the Company and its subsidiaries, all of 

which are wholly owned. All intercompany balances have been eliminated.

Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make 

estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and 
liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. 
As of December 31, 2016, such estimates included allowances for uncollectible accounts receivable, workers’ compensation 
losses and income and other taxes. Management estimates are also utilized in the Company’s goodwill impairment assessment 
and in the valuation of stock grants subject to market conditions.

Revenue Recognition.    The Company derives its revenues from three segments: temporary and consultant staffing, 

permanent placement staffing, and risk consulting and internal audit services. Net service revenues as presented on the 
Consolidated Statements of Operations represent services rendered to customers less sales adjustments and allowances. 
Reimbursements, including those related to travel and out-of-pocket expenses, are also included in net service revenues, and 
equivalent amounts of reimbursable expenses are included in direct costs of services. The Company records revenue on a gross 
basis as a principal versus on a net basis as an agent in the presentation of revenues and expenses. The Company has concluded 
that gross reporting is appropriate because the Company (i) has the risk of identifying and hiring qualified employees, (ii) has 
the discretion to select the employees and establish their price and duties and (iii) bears the risk for services that are not fully 
paid for by customers.

Temporary and consultant staffing revenues—Temporary and consultant staffing revenues are recognized when the 
services are rendered by the Company’s temporary employees. Employees placed on temporary assignment by the Company 
are the Company’s legal employees while they are working on assignments. The Company pays all related costs of 
employment, including workers’ compensation insurance, state and federal unemployment taxes, social security and certain 
fringe benefits. The Company assumes the risk of acceptability of its employees to its customers.

Permanent placement staffing revenues—Permanent placement staffing revenues are recognized when employment 

candidates accept offers of permanent employment. The Company has a substantial history of estimating the effect of 
permanent placement candidates who do not remain with its clients through the 90-day guarantee period. Allowances are 
established to estimate these losses. Fees to clients are generally calculated as a percentage of the new employee’s annual 
compensation. No fees for permanent placement services are charged to employment candidates.

Risk consulting and internal audit revenues—Risk consulting and internal audit services are generally provided on a time-

and-material basis or fixed-fee basis. Revenues earned under time-and-material arrangements are recognized as services are 
provided. Revenues on fixed-fee arrangements are recognized using a proportional performance method as hours are incurred 
relative to total estimated hours for the engagement. The Company periodically evaluates the need to provide for any losses on 
these projects, and losses are recognized when it is probable that a loss will be incurred.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Costs of Services.    Direct costs of temporary and consultant staffing consist of payroll, payroll taxes and benefit costs for 

Costs of Services.    Direct costs of temporary and consultant staffing consist of payroll, payroll taxes and benefit costs for 

the Company’s temporary employees, as well as reimbursable expenses. Direct costs of permanent placement staffing services 

the Company’s temporary employees, as well as reimbursable expenses. Direct costs of permanent placement staffing services 

consist of reimbursable expenses. Risk consulting and internal audit costs of services include professional staff payroll, payroll 

consist of reimbursable expenses. Risk consulting and internal audit costs of services include professional staff payroll, payroll 

taxes and benefit costs, as well as reimbursable expenses.

taxes and benefit costs, as well as reimbursable expenses.

Advertising Costs.    The Company expenses all advertising costs as incurred. Advertising costs for the years ended 

Advertising Costs.    The Company expenses all advertising costs as incurred. Advertising costs for the years ended 

December 31, 2016, 2015 and 2014, are reflected in the following table (in thousands):

December 31, 2016, 2015 and 2014, are reflected in the following table (in thousands):

Years Ended December 31,

Years Ended December 31,

2015

2015

2014

2014

2016

2016

Advertising Costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Advertising Costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 47,312

$ 47,312

$ 44,015

$ 44,015

$ 42,335

$ 42,335

Comprehensive Income.    Comprehensive income includes net income and certain other items that are recorded directly 

Comprehensive Income.    Comprehensive income includes net income and certain other items that are recorded directly 

to Stockholders’ Equity. The Company’s only source of other comprehensive income is foreign currency translation 

to Stockholders’ Equity. The Company’s only source of other comprehensive income is foreign currency translation 

Fair Value of Financial Instruments.    The Company does not have any financial instruments which require re-

Fair Value of Financial Instruments.    The Company does not have any financial instruments which require re-

measurement to fair value. The carrying values of cash and cash equivalents, accounts receivable, accounts payable and accrued 

measurement to fair value. The carrying values of cash and cash equivalents, accounts receivable, accounts payable and accrued 

expenses represent fair value based upon their short-term nature.

expenses represent fair value based upon their short-term nature.

Cash and Cash Equivalents.    The Company considers all highly liquid investments with a maturity at the date of 

Cash and Cash Equivalents.    The Company considers all highly liquid investments with a maturity at the date of 

purchase of three months or less as cash equivalents.

purchase of three months or less as cash equivalents.

Goodwill and Intangible Assets.    Goodwill and intangible assets primarily consist of the cost of acquired companies in 

Goodwill and Intangible Assets.    Goodwill and intangible assets primarily consist of the cost of acquired companies in 

excess of the fair market value of their net tangible assets at the date of acquisition. Identifiable intangible assets are amortized 

excess of the fair market value of their net tangible assets at the date of acquisition. Identifiable intangible assets are amortized 

over their lives, typically ranging from two to five years. Goodwill is not amortized, but is tested at least annually for 

over their lives, typically ranging from two to five years. Goodwill is not amortized, but is tested at least annually for 

impairment. The Company completed its annual goodwill impairment analysis as of June 30 in each of the three years ended 

impairment. The Company completed its annual goodwill impairment analysis as of June 30 in each of the three years ended 

December 31, 2016, and determined that no adjustment to the carrying value of goodwill was required. There were no events or 

December 31, 2016, and determined that no adjustment to the carrying value of goodwill was required. There were no events or 

changes in circumstances during the six months ended December 31, 2016 that caused the Company to perform an interim 

changes in circumstances during the six months ended December 31, 2016 that caused the Company to perform an interim 

impairment assessment.

impairment assessment.

Income Tax Assets and Liabilities.    In establishing its deferred income tax assets and liabilities, the Company makes 

Income Tax Assets and Liabilities.    In establishing its deferred income tax assets and liabilities, the Company makes 

judgments and interpretations based on the enacted tax laws and published tax guidance that are applicable to its operations. 

judgments and interpretations based on the enacted tax laws and published tax guidance that are applicable to its operations. 

Deferred tax assets and liabilities are measured and recorded using current enacted tax rates, which the Company expects will 

Deferred tax assets and liabilities are measured and recorded using current enacted tax rates, which the Company expects will 

apply to taxable income in the years in which those temporary differences are recovered or settled. The likelihood of a material 

apply to taxable income in the years in which those temporary differences are recovered or settled. The likelihood of a material 

change in the Company’s expected realization of these assets is dependent on future taxable income, its ability to use foreign 

change in the Company’s expected realization of these assets is dependent on future taxable income, its ability to use foreign 

tax credit carryforwards and carrybacks, final U.S. and foreign tax settlements, and the effectiveness of its tax planning 

tax credit carryforwards and carrybacks, final U.S. and foreign tax settlements, and the effectiveness of its tax planning 

strategies in the various relevant jurisdictions.

strategies in the various relevant jurisdictions.

The Company also evaluates the need for valuation allowances to reduce the deferred tax assets to realizable amounts. 

The Company also evaluates the need for valuation allowances to reduce the deferred tax assets to realizable amounts. 

Management evaluates all positive and negative evidence and uses judgment regarding past and future events, including 

Management evaluates all positive and negative evidence and uses judgment regarding past and future events, including 

operating results, to help determine when it is more likely than not that all or some portion of the deferred tax assets may not be 

operating results, to help determine when it is more likely than not that all or some portion of the deferred tax assets may not be 

realized. When appropriate, a valuation allowance is recorded against deferred tax assets to offset future tax benefits that may 

realized. When appropriate, a valuation allowance is recorded against deferred tax assets to offset future tax benefits that may 

not be realized. Valuation allowances of $18.9 million and $26.3 million were recorded as of December 31, 2016 and 2015, 

not be realized. Valuation allowances of $18.9 million and $26.3 million were recorded as of December 31, 2016 and 2015, 

respectively. The valuation allowances recorded related primarily to net operating losses in certain foreign operations. If such 

respectively. The valuation allowances recorded related primarily to net operating losses in certain foreign operations. If such 

losses are ultimately utilized to offset future operating income, the Company will recognize a tax benefit up to the full amount 

losses are ultimately utilized to offset future operating income, the Company will recognize a tax benefit up to the full amount 

of the valuation reserve.

of the valuation reserve.

Workers’ Compensation.    Except for states which require participation in state-operated insurance funds, the Company 

Workers’ Compensation.    Except for states which require participation in state-operated insurance funds, the Company 

retains the economic burden for the first $0.5 million per occurrence in workers’ compensation claims. Workers’ compensation 

retains the economic burden for the first $0.5 million per occurrence in workers’ compensation claims. Workers’ compensation 

includes ongoing healthcare and indemnity coverage for claims and may be paid over numerous years following the date of 

includes ongoing healthcare and indemnity coverage for claims and may be paid over numerous years following the date of 

injury. Claims in excess of $0.5 million are insured. Workers’ compensation expense includes the insurance premiums for 

injury. Claims in excess of $0.5 million are insured. Workers’ compensation expense includes the insurance premiums for 

claims in excess of $0.5 million, claims administration fees charged by the Company’s workers’ compensation administrator, 

claims in excess of $0.5 million, claims administration fees charged by the Company’s workers’ compensation administrator, 

premiums paid to state-operated insurance funds, and an estimate for the Company’s liability for Incurred But Not Reported 

premiums paid to state-operated insurance funds, and an estimate for the Company’s liability for Incurred But Not Reported 

(“IBNR”) claims and for the ongoing development of existing claims.

(“IBNR”) claims and for the ongoing development of existing claims.

30

31

31

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Note A—Summary of Significant Accounting Policies

Nature of Operations.    Robert Half International Inc. (the “Company”) provides specialized staffing and risk consulting 

services through such divisions as Accountemps®, Robert Half® Finance & Accounting, OfficeTeam®, Robert Half® Technology, 

Robert Half® Management Resources, Robert Half® Legal, The Creative Group®, and Protiviti®. The Company, through its 

Accountemps, Robert Half Finance & Accounting, and Robert Half Management Resources divisions, is a specialized provider 

of temporary, full-time, and senior-level project professionals in the fields of accounting and finance. OfficeTeam specializes in 

highly skilled temporary administrative support professionals. Robert Half Technology provides project and full-time 

technology professionals. Robert Half Legal provides temporary, project, and full-time staffing of lawyers, paralegals and legal 

support personnel. The Creative Group provides interactive, design, marketing, advertising and public relations professionals. 

Protiviti is a global consulting firm that helps companies solve problems in finance, technology, operations, data, analytics, 

governance, risk and internal audit, and is a wholly owned subsidiary of the Company. Revenues are predominantly derived 

from specialized staffing services. The Company operates in North America, South America, Europe, Asia and Australia. The 

Company is a Delaware corporation.

Basis of Presentation.    The Consolidated Financial Statements (“Financial Statements”) of the Company are prepared in 

conformity with accounting principles generally accepted in the United States of America (“GAAP”) and the rules of the 

Securities and Exchange Commission (“SEC”). 

Principles of Consolidation.    The Financial Statements include the accounts of the Company and its subsidiaries, all of 

which are wholly owned. All intercompany balances have been eliminated.

Use of Estimates. The preparation of financial statements in conformity with GAAP requires management to make 

estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and 

liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. 

As of December 31, 2016, such estimates included allowances for uncollectible accounts receivable, workers’ compensation 

losses and income and other taxes. Management estimates are also utilized in the Company’s goodwill impairment assessment 

and in the valuation of stock grants subject to market conditions.

Revenue Recognition.    The Company derives its revenues from three segments: temporary and consultant staffing, 

permanent placement staffing, and risk consulting and internal audit services. Net service revenues as presented on the 

Consolidated Statements of Operations represent services rendered to customers less sales adjustments and allowances. 

Reimbursements, including those related to travel and out-of-pocket expenses, are also included in net service revenues, and 

equivalent amounts of reimbursable expenses are included in direct costs of services. The Company records revenue on a gross 

basis as a principal versus on a net basis as an agent in the presentation of revenues and expenses. The Company has concluded 

that gross reporting is appropriate because the Company (i) has the risk of identifying and hiring qualified employees, (ii) has 

the discretion to select the employees and establish their price and duties and (iii) bears the risk for services that are not fully 

paid for by customers.

Temporary and consultant staffing revenues—Temporary and consultant staffing revenues are recognized when the 

services are rendered by the Company’s temporary employees. Employees placed on temporary assignment by the Company 

are the Company’s legal employees while they are working on assignments. The Company pays all related costs of 

employment, including workers’ compensation insurance, state and federal unemployment taxes, social security and certain 

fringe benefits. The Company assumes the risk of acceptability of its employees to its customers.

Permanent placement staffing revenues—Permanent placement staffing revenues are recognized when employment 

candidates accept offers of permanent employment. The Company has a substantial history of estimating the effect of 

permanent placement candidates who do not remain with its clients through the 90-day guarantee period. Allowances are 

established to estimate these losses. Fees to clients are generally calculated as a percentage of the new employee’s annual 

compensation. No fees for permanent placement services are charged to employment candidates.

Risk consulting and internal audit revenues—Risk consulting and internal audit services are generally provided on a time-

and-material basis or fixed-fee basis. Revenues earned under time-and-material arrangements are recognized as services are 

provided. Revenues on fixed-fee arrangements are recognized using a proportional performance method as hours are incurred 

relative to total estimated hours for the engagement. The Company periodically evaluates the need to provide for any losses on 

these projects, and losses are recognized when it is probable that a loss will be incurred.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Costs of Services.    Direct costs of temporary and consultant staffing consist of payroll, payroll taxes and benefit costs for 
Costs of Services.    Direct costs of temporary and consultant staffing consist of payroll, payroll taxes and benefit costs for 

the Company’s temporary employees, as well as reimbursable expenses. Direct costs of permanent placement staffing services 
the Company’s temporary employees, as well as reimbursable expenses. Direct costs of permanent placement staffing services 
consist of reimbursable expenses. Risk consulting and internal audit costs of services include professional staff payroll, payroll 
consist of reimbursable expenses. Risk consulting and internal audit costs of services include professional staff payroll, payroll 
taxes and benefit costs, as well as reimbursable expenses.
taxes and benefit costs, as well as reimbursable expenses.

Advertising Costs.    The Company expenses all advertising costs as incurred. Advertising costs for the years ended 
Advertising Costs.    The Company expenses all advertising costs as incurred. Advertising costs for the years ended 

December 31, 2016, 2015 and 2014, are reflected in the following table (in thousands):
December 31, 2016, 2015 and 2014, are reflected in the following table (in thousands):

Advertising Costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advertising Costs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015
$ 44,015
$ 44,015

2014
2014
$ 42,335
$ 42,335

2016
2016
$ 47,312
$ 47,312

Comprehensive Income.    Comprehensive income includes net income and certain other items that are recorded directly 
Comprehensive Income.    Comprehensive income includes net income and certain other items that are recorded directly 

to Stockholders’ Equity. The Company’s only source of other comprehensive income is foreign currency translation 
to Stockholders’ Equity. The Company’s only source of other comprehensive income is foreign currency translation 
adjustments.
adjustments.

Fair Value of Financial Instruments.    The Company does not have any financial instruments which require re-
Fair Value of Financial Instruments.    The Company does not have any financial instruments which require re-

measurement to fair value. The carrying values of cash and cash equivalents, accounts receivable, accounts payable and accrued 
measurement to fair value. The carrying values of cash and cash equivalents, accounts receivable, accounts payable and accrued 
expenses represent fair value based upon their short-term nature.
expenses represent fair value based upon their short-term nature.

Cash and Cash Equivalents.    The Company considers all highly liquid investments with a maturity at the date of 
Cash and Cash Equivalents.    The Company considers all highly liquid investments with a maturity at the date of 

purchase of three months or less as cash equivalents.
purchase of three months or less as cash equivalents.

Goodwill and Intangible Assets.    Goodwill and intangible assets primarily consist of the cost of acquired companies in 
Goodwill and Intangible Assets.    Goodwill and intangible assets primarily consist of the cost of acquired companies in 
excess of the fair market value of their net tangible assets at the date of acquisition. Identifiable intangible assets are amortized 
excess of the fair market value of their net tangible assets at the date of acquisition. Identifiable intangible assets are amortized 
over their lives, typically ranging from two to five years. Goodwill is not amortized, but is tested at least annually for 
over their lives, typically ranging from two to five years. Goodwill is not amortized, but is tested at least annually for 
impairment. The Company completed its annual goodwill impairment analysis as of June 30 in each of the three years ended 
impairment. The Company completed its annual goodwill impairment analysis as of June 30 in each of the three years ended 
December 31, 2016, and determined that no adjustment to the carrying value of goodwill was required. There were no events or 
December 31, 2016, and determined that no adjustment to the carrying value of goodwill was required. There were no events or 
changes in circumstances during the six months ended December 31, 2016 that caused the Company to perform an interim 
changes in circumstances during the six months ended December 31, 2016 that caused the Company to perform an interim 
impairment assessment.
impairment assessment.

Income Tax Assets and Liabilities.    In establishing its deferred income tax assets and liabilities, the Company makes 
Income Tax Assets and Liabilities.    In establishing its deferred income tax assets and liabilities, the Company makes 
judgments and interpretations based on the enacted tax laws and published tax guidance that are applicable to its operations. 
judgments and interpretations based on the enacted tax laws and published tax guidance that are applicable to its operations. 
Deferred tax assets and liabilities are measured and recorded using current enacted tax rates, which the Company expects will 
Deferred tax assets and liabilities are measured and recorded using current enacted tax rates, which the Company expects will 
apply to taxable income in the years in which those temporary differences are recovered or settled. The likelihood of a material 
apply to taxable income in the years in which those temporary differences are recovered or settled. The likelihood of a material 
change in the Company’s expected realization of these assets is dependent on future taxable income, its ability to use foreign 
change in the Company’s expected realization of these assets is dependent on future taxable income, its ability to use foreign 
tax credit carryforwards and carrybacks, final U.S. and foreign tax settlements, and the effectiveness of its tax planning 
tax credit carryforwards and carrybacks, final U.S. and foreign tax settlements, and the effectiveness of its tax planning 
strategies in the various relevant jurisdictions.
strategies in the various relevant jurisdictions.

The Company also evaluates the need for valuation allowances to reduce the deferred tax assets to realizable amounts. 
The Company also evaluates the need for valuation allowances to reduce the deferred tax assets to realizable amounts. 

Management evaluates all positive and negative evidence and uses judgment regarding past and future events, including 
Management evaluates all positive and negative evidence and uses judgment regarding past and future events, including 
operating results, to help determine when it is more likely than not that all or some portion of the deferred tax assets may not be 
operating results, to help determine when it is more likely than not that all or some portion of the deferred tax assets may not be 
realized. When appropriate, a valuation allowance is recorded against deferred tax assets to offset future tax benefits that may 
realized. When appropriate, a valuation allowance is recorded against deferred tax assets to offset future tax benefits that may 
not be realized. Valuation allowances of $18.9 million and $26.3 million were recorded as of December 31, 2016 and 2015, 
not be realized. Valuation allowances of $18.9 million and $26.3 million were recorded as of December 31, 2016 and 2015, 
respectively. The valuation allowances recorded related primarily to net operating losses in certain foreign operations. If such 
respectively. The valuation allowances recorded related primarily to net operating losses in certain foreign operations. If such 
losses are ultimately utilized to offset future operating income, the Company will recognize a tax benefit up to the full amount 
losses are ultimately utilized to offset future operating income, the Company will recognize a tax benefit up to the full amount 
of the valuation reserve.
of the valuation reserve.

Workers’ Compensation.    Except for states which require participation in state-operated insurance funds, the Company 
Workers’ Compensation.    Except for states which require participation in state-operated insurance funds, the Company 
retains the economic burden for the first $0.5 million per occurrence in workers’ compensation claims. Workers’ compensation 
retains the economic burden for the first $0.5 million per occurrence in workers’ compensation claims. Workers’ compensation 
includes ongoing healthcare and indemnity coverage for claims and may be paid over numerous years following the date of 
includes ongoing healthcare and indemnity coverage for claims and may be paid over numerous years following the date of 
injury. Claims in excess of $0.5 million are insured. Workers’ compensation expense includes the insurance premiums for 
injury. Claims in excess of $0.5 million are insured. Workers’ compensation expense includes the insurance premiums for 
claims in excess of $0.5 million, claims administration fees charged by the Company’s workers’ compensation administrator, 
claims in excess of $0.5 million, claims administration fees charged by the Company’s workers’ compensation administrator, 
premiums paid to state-operated insurance funds, and an estimate for the Company’s liability for Incurred But Not Reported 
premiums paid to state-operated insurance funds, and an estimate for the Company’s liability for Incurred But Not Reported 
(“IBNR”) claims and for the ongoing development of existing claims.
(“IBNR”) claims and for the ongoing development of existing claims.

30

31
31

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The reserves for IBNR claims and for the ongoing development of existing claims in each reporting period includes 
The reserves for IBNR claims and for the ongoing development of existing claims in each reporting period includes 

estimates. The Company has established reserves for workers’ compensation claims using loss development rates which are 
estimates. The Company has established reserves for workers’ compensation claims using loss development rates which are 
estimated using periodic third party actuarial valuations based upon historical loss statistics which include the Company’s 
estimated using periodic third party actuarial valuations based upon historical loss statistics which include the Company’s 
historical frequency and severity of workers’ compensation claims, and an estimate of future cost trends. While management 
historical frequency and severity of workers’ compensation claims, and an estimate of future cost trends. While management 
believes that its assumptions and estimates are appropriate, significant differences in actual experience or significant changes in 
believes that its assumptions and estimates are appropriate, significant differences in actual experience or significant changes in 
assumptions may materially affect the Company’s future results.
assumptions may materially affect the Company’s future results.

Foreign Currency Translation.    The reporting currency of the Company and its subsidiaries is the U.S. dollar. The 
Foreign Currency Translation.    The reporting currency of the Company and its subsidiaries is the U.S. dollar. The 

functional currency of the Company's foreign subsidiaries is their local currency. The results of operations of the Company’s 
functional currency of the Company's foreign subsidiaries is their local currency. The results of operations of the Company’s 
foreign subsidiaries are translated at the monthly average exchange rates prevailing during the period. The financial position of 
foreign subsidiaries are translated at the monthly average exchange rates prevailing during the period. The financial position of 
the Company’s foreign subsidiaries is translated at the current exchange rates at the end of the period, and the related translation 
the Company’s foreign subsidiaries is translated at the current exchange rates at the end of the period, and the related translation 
adjustments are recorded as a component of accumulated other comprehensive income within Stockholders’ Equity. Gains and 
adjustments are recorded as a component of accumulated other comprehensive income within Stockholders’ Equity. Gains and 
losses resulting from foreign currency transactions are included as a component of selling, general and administrative expenses 
losses resulting from foreign currency transactions are included as a component of selling, general and administrative expenses 
in the Consolidated Statements of Operations, and have not been material for all periods presented.
in the Consolidated Statements of Operations, and have not been material for all periods presented.

Stock-based Compensation.    Under various stock plans, officers, employees and outside directors have received or may 
Stock-based Compensation.    Under various stock plans, officers, employees and outside directors have received or may 

receive grants of restricted stock, stock units, stock appreciation rights or options to purchase common stock.
receive grants of restricted stock, stock units, stock appreciation rights or options to purchase common stock.

The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 
The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 

that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 
that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 
unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 
unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 
requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 
requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 
stock and stock unit awards using the fair market value of its stock on the grant date, unless the awards are subject to market 
stock and stock unit awards using the fair market value of its stock on the grant date, unless the awards are subject to market 
conditions, in which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo 
conditions, in which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo 
simulation model utilizes multiple input variables to determine the stock-based compensation expense.
simulation model utilizes multiple input variables to determine the stock-based compensation expense.

No stock appreciation rights have been granted under the Company’s existing stock plans. The Company has not granted 
No stock appreciation rights have been granted under the Company’s existing stock plans. The Company has not granted 

any options to purchase common stock since 2006.
any options to purchase common stock since 2006.

Property and Equipment.    Property and equipment are recorded at cost. Depreciation expense is computed using the 
Property and Equipment.    Property and equipment are recorded at cost. Depreciation expense is computed using the 

straight-line method over the following useful lives:
straight-line method over the following useful lives:
Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 3 years
Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 3 years
Computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 5 years
Computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 5 years
Furniture and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 years
Furniture and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 years
Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Term of lease,
Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Term of lease,

5 years maximum
5 years maximum

Internal-use Software.    The Company capitalizes direct costs incurred in the development of internal-use software. 
Internal-use Software.    The Company capitalizes direct costs incurred in the development of internal-use software. 
Amounts capitalized are reported as a component of computer software within property and equipment. Internal-use software 
Amounts capitalized are reported as a component of computer software within property and equipment. Internal-use software 
development costs capitalized for the years ended December 31, 2016, 2015 and 2014, are reflected in the following table (in 
development costs capitalized for the years ended December 31, 2016, 2015 and 2014, are reflected in the following table (in 
thousands):
thousands):

Note B—New Accounting Pronouncements

Note B—New Accounting Pronouncements

Recently Adopted Accounting Pronouncements

Recently Adopted Accounting Pronouncements

Customer's Accounting for Fees Paid in a Cloud Computing Arrangement.  In April 2015, the Financial Accounting 

Customer's Accounting for Fees Paid in a Cloud Computing Arrangement.  In April 2015, the Financial Accounting 

Standards Board ("FASB") issued authoritative guidance designed to assist customers in their determination of whether a cloud 

Standards Board ("FASB") issued authoritative guidance designed to assist customers in their determination of whether a cloud 

computing arrangement includes a software license. If a cloud computing arrangement includes a software license, then the 

computing arrangement includes a software license. If a cloud computing arrangement includes a software license, then the 

customer should account for the software license element of the arrangement consistent with the acquisition of other software 

customer should account for the software license element of the arrangement consistent with the acquisition of other software 

licenses. If a cloud computing arrangement does not include a software license, the customer should account for the 

licenses. If a cloud computing arrangement does not include a software license, the customer should account for the 

arrangement as a service contract. The guidance did not change GAAP for a customer’s accounting for service contracts. This 

arrangement as a service contract. The guidance did not change GAAP for a customer’s accounting for service contracts. This 

guidance was effective for the Company in the first quarter of 2016. The adoption of this guidance did not have a material 

guidance was effective for the Company in the first quarter of 2016. The adoption of this guidance did not have a material 

impact on the Company's financial statements. 

impact on the Company's financial statements. 

Business Combinations. In September 2015, the FASB issued authoritative guidance that eliminates the requirement to 

Business Combinations. In September 2015, the FASB issued authoritative guidance that eliminates the requirement to 

restate prior period financial statements for measurement period adjustments following a business combination. The new 

restate prior period financial statements for measurement period adjustments following a business combination. The new 

guidance requires that an acquirer record in the same period’s financial statements the effects of the cumulative impact of 

guidance requires that an acquirer record in the same period’s financial statements the effects of the cumulative impact of 

adjustments including the impact on prior periods. The prior period impact of the adjustments should be presented separately on 

adjustments including the impact on prior periods. The prior period impact of the adjustments should be presented separately on 

the face of the income statement or disclosed in the notes. The new guidance was effective for the Company in the first quarter 

the face of the income statement or disclosed in the notes. The new guidance was effective for the Company in the first quarter 

of 2016. The adoption of this guidance did not have a material impact on the Company's financial statements. 

of 2016. The adoption of this guidance did not have a material impact on the Company's financial statements. 

Balance Sheet Classification of Deferred Taxes. During November 2015, the FASB issued authoritative guidance which 

Balance Sheet Classification of Deferred Taxes. During November 2015, the FASB issued authoritative guidance which 

changes how deferred taxes are classified on a company's balance sheet. The new guidance provides presentation requirements 

changes how deferred taxes are classified on a company's balance sheet. The new guidance provides presentation requirements 

to classify deferred tax assets and liabilities as noncurrent in a classified statement of financial position. The standard is 

to classify deferred tax assets and liabilities as noncurrent in a classified statement of financial position. The standard is 

effective for fiscal year beginning after December 15, 2016, including interim periods within that reporting period. The 

effective for fiscal year beginning after December 15, 2016, including interim periods within that reporting period. The 

Company early adopted this guidance effective December 31, 2016, retrospectively. The adoption resulted in a $145.7 million 

Company early adopted this guidance effective December 31, 2016, retrospectively. The adoption resulted in a $145.7 million 

decrease in current deferred income taxes, a $113.8 million increase in noncurrent deferred income taxes, and a $31.9 million 

decrease in current deferred income taxes, a $113.8 million increase in noncurrent deferred income taxes, and a $31.9 million 

decrease in other liabilities, in the Company's Consolidated Statement of Financial Position at December 31, 2015. The 

decrease in other liabilities, in the Company's Consolidated Statement of Financial Position at December 31, 2015. The 

adoption of this guidance had no impact on the Company's results of operations.

adoption of this guidance had no impact on the Company's results of operations.

Recently Issued Accounting Pronouncements Not Yet Adopted

Recently Issued Accounting Pronouncements Not Yet Adopted

Revenue from Contracts with Customers. In May 2014, the FASB issued authoritative guidance that provides companies 

Revenue from Contracts with Customers. In May 2014, the FASB issued authoritative guidance that provides companies 

with a single model for use in accounting for revenue arising from contracts with customers and supersedes current revenue 

with a single model for use in accounting for revenue arising from contracts with customers and supersedes current revenue 

recognition guidance, including industry-specific revenue guidance. The new guidance requires a company to recognize 

recognition guidance, including industry-specific revenue guidance. The new guidance requires a company to recognize 

revenue to depict the transfer of goods or services to a customer at an amount that reflects the consideration it expects to receive 

revenue to depict the transfer of goods or services to a customer at an amount that reflects the consideration it expects to receive 

in exchange for those goods or services. It also requires additional disclosure about the nature, amount, timing and uncertainty 

in exchange for those goods or services. It also requires additional disclosure about the nature, amount, timing and uncertainty 

of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and 

of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and 

assets recognized from costs incurred to obtain or fulfill a contract. The guidance permits companies to either apply the 

assets recognized from costs incurred to obtain or fulfill a contract. The guidance permits companies to either apply the 

requirements retrospectively to all prior periods presented, or apply the requirements in the year of adoption, through a 

requirements retrospectively to all prior periods presented, or apply the requirements in the year of adoption, through a 

cumulative adjustment. The amended guidance also requires additional quantitative and qualitative disclosures. In March 2016, 

cumulative adjustment. The amended guidance also requires additional quantitative and qualitative disclosures. In March 2016, 

amended guidance was issued to clarify implementation guidance on principal versus agent consideration. In April 2016 an 

amended guidance was issued to clarify implementation guidance on principal versus agent consideration. In April 2016 an 

amendment provided clarifications on determining whether a promised license provides a customer with a right to use or a right 

amendment provided clarifications on determining whether a promised license provides a customer with a right to use or a right 

to access an entity’s intellectual property. In May 2016 an amendment provided narrow scope improvements and practical 

to access an entity’s intellectual property. In May 2016 an amendment provided narrow scope improvements and practical 

expedients to reduce the potential diversity, cost and complexity of applying new revenue standard. These amendments, as well 

expedients to reduce the potential diversity, cost and complexity of applying new revenue standard. These amendments, as well 

as the original guidance, are all effective for annual and interim periods beginning after December 15, 2017. The new standard 

as the original guidance, are all effective for annual and interim periods beginning after December 15, 2017. The new standard 

will be effective for the Company beginning January 1, 2018 and the Company intends to implement the standard with the 

will be effective for the Company beginning January 1, 2018 and the Company intends to implement the standard with the 

modified retrospective approach, which recognizes the cumulative effect of application recognized on that date. The Company 

modified retrospective approach, which recognizes the cumulative effect of application recognized on that date. The Company 

is in the process of evaluating the impact of adoption of this guidance on its financial statements. Based on our progress to date, 

is in the process of evaluating the impact of adoption of this guidance on its financial statements. Based on our progress to date, 

the Company does not anticipate any significant changes to systems, processes, or controls, and no one area will be 

the Company does not anticipate any significant changes to systems, processes, or controls, and no one area will be 

significantly impacted upon adoption.  

significantly impacted upon adoption.  

Lease Accounting. In February 2016, the FASB issued authoritative guidance which changes financial reporting as it 

Lease Accounting. In February 2016, the FASB issued authoritative guidance which changes financial reporting as it 

relates to leasing transactions. Under the new guidance, lessees will be required to recognize a lease liability, measured on a 

relates to leasing transactions. Under the new guidance, lessees will be required to recognize a lease liability, measured on a 

discounted basis; and a right-of-use asset, for the lease term. The new guidance is effective for annual and interim periods 

discounted basis; and a right-of-use asset, for the lease term. The new guidance is effective for annual and interim periods 

beginning after December 15, 2018. Early application is permitted for all entities upon issuance. Lessees and lessors must apply 

beginning after December 15, 2018. Early application is permitted for all entities upon issuance. Lessees and lessors must apply 

a modified retrospective transition approach for leases existing at, or entered into after, the beginning of the earliest 

a modified retrospective transition approach for leases existing at, or entered into after, the beginning of the earliest 

Internal-use software development costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internal-use software development costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015
$ 31,964
$ 31,964

2016
2016
$ 33,753
$ 33,753

2014
2014
$ 24,367
$ 24,367

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The reserves for IBNR claims and for the ongoing development of existing claims in each reporting period includes 

The reserves for IBNR claims and for the ongoing development of existing claims in each reporting period includes 

estimates. The Company has established reserves for workers’ compensation claims using loss development rates which are 

estimates. The Company has established reserves for workers’ compensation claims using loss development rates which are 

estimated using periodic third party actuarial valuations based upon historical loss statistics which include the Company’s 

estimated using periodic third party actuarial valuations based upon historical loss statistics which include the Company’s 

historical frequency and severity of workers’ compensation claims, and an estimate of future cost trends. While management 

historical frequency and severity of workers’ compensation claims, and an estimate of future cost trends. While management 

believes that its assumptions and estimates are appropriate, significant differences in actual experience or significant changes in 

believes that its assumptions and estimates are appropriate, significant differences in actual experience or significant changes in 

assumptions may materially affect the Company’s future results.

assumptions may materially affect the Company’s future results.

Foreign Currency Translation.    The reporting currency of the Company and its subsidiaries is the U.S. dollar. The 

Foreign Currency Translation.    The reporting currency of the Company and its subsidiaries is the U.S. dollar. The 

functional currency of the Company's foreign subsidiaries is their local currency. The results of operations of the Company’s 

functional currency of the Company's foreign subsidiaries is their local currency. The results of operations of the Company’s 

foreign subsidiaries are translated at the monthly average exchange rates prevailing during the period. The financial position of 

foreign subsidiaries are translated at the monthly average exchange rates prevailing during the period. The financial position of 

the Company’s foreign subsidiaries is translated at the current exchange rates at the end of the period, and the related translation 

the Company’s foreign subsidiaries is translated at the current exchange rates at the end of the period, and the related translation 

adjustments are recorded as a component of accumulated other comprehensive income within Stockholders’ Equity. Gains and 

adjustments are recorded as a component of accumulated other comprehensive income within Stockholders’ Equity. Gains and 

losses resulting from foreign currency transactions are included as a component of selling, general and administrative expenses 

losses resulting from foreign currency transactions are included as a component of selling, general and administrative expenses 

in the Consolidated Statements of Operations, and have not been material for all periods presented.

in the Consolidated Statements of Operations, and have not been material for all periods presented.

Stock-based Compensation.    Under various stock plans, officers, employees and outside directors have received or may 

Stock-based Compensation.    Under various stock plans, officers, employees and outside directors have received or may 

receive grants of restricted stock, stock units, stock appreciation rights or options to purchase common stock.

receive grants of restricted stock, stock units, stock appreciation rights or options to purchase common stock.

The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 

The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 

that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 

that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 

unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 

unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 

requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 

requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 

stock and stock unit awards using the fair market value of its stock on the grant date, unless the awards are subject to market 

stock and stock unit awards using the fair market value of its stock on the grant date, unless the awards are subject to market 

conditions, in which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo 

conditions, in which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo 

simulation model utilizes multiple input variables to determine the stock-based compensation expense.

simulation model utilizes multiple input variables to determine the stock-based compensation expense.

No stock appreciation rights have been granted under the Company’s existing stock plans. The Company has not granted 

No stock appreciation rights have been granted under the Company’s existing stock plans. The Company has not granted 

any options to purchase common stock since 2006.

any options to purchase common stock since 2006.

Property and Equipment.    Property and equipment are recorded at cost. Depreciation expense is computed using the 

Property and Equipment.    Property and equipment are recorded at cost. Depreciation expense is computed using the 

straight-line method over the following useful lives:

straight-line method over the following useful lives:

Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 3 years

Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 3 years

Computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 5 years

Computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 5 years

Furniture and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 years

Furniture and equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 years

Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Term of lease,

Leasehold improvements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Term of lease,

5 years maximum

5 years maximum

Internal-use Software.    The Company capitalizes direct costs incurred in the development of internal-use software. 

Internal-use Software.    The Company capitalizes direct costs incurred in the development of internal-use software. 

Amounts capitalized are reported as a component of computer software within property and equipment. Internal-use software 

Amounts capitalized are reported as a component of computer software within property and equipment. Internal-use software 

development costs capitalized for the years ended December 31, 2016, 2015 and 2014, are reflected in the following table (in 

development costs capitalized for the years ended December 31, 2016, 2015 and 2014, are reflected in the following table (in 

thousands):

thousands):

Internal-use software development costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Internal-use software development costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 33,753

$ 33,753

$ 31,964

$ 31,964

$ 24,367

$ 24,367

Years Ended December 31,

Years Ended December 31,

2016

2016

2015

2015

2014

2014

Note B—New Accounting Pronouncements
Note B—New Accounting Pronouncements

Recently Adopted Accounting Pronouncements
Recently Adopted Accounting Pronouncements

Customer's Accounting for Fees Paid in a Cloud Computing Arrangement.  In April 2015, the Financial Accounting 
Customer's Accounting for Fees Paid in a Cloud Computing Arrangement.  In April 2015, the Financial Accounting 
Standards Board ("FASB") issued authoritative guidance designed to assist customers in their determination of whether a cloud 
Standards Board ("FASB") issued authoritative guidance designed to assist customers in their determination of whether a cloud 
computing arrangement includes a software license. If a cloud computing arrangement includes a software license, then the 
computing arrangement includes a software license. If a cloud computing arrangement includes a software license, then the 
customer should account for the software license element of the arrangement consistent with the acquisition of other software 
customer should account for the software license element of the arrangement consistent with the acquisition of other software 
licenses. If a cloud computing arrangement does not include a software license, the customer should account for the 
licenses. If a cloud computing arrangement does not include a software license, the customer should account for the 
arrangement as a service contract. The guidance did not change GAAP for a customer’s accounting for service contracts. This 
arrangement as a service contract. The guidance did not change GAAP for a customer’s accounting for service contracts. This 
guidance was effective for the Company in the first quarter of 2016. The adoption of this guidance did not have a material 
guidance was effective for the Company in the first quarter of 2016. The adoption of this guidance did not have a material 
impact on the Company's financial statements. 
impact on the Company's financial statements. 

Business Combinations. In September 2015, the FASB issued authoritative guidance that eliminates the requirement to 
Business Combinations. In September 2015, the FASB issued authoritative guidance that eliminates the requirement to 

restate prior period financial statements for measurement period adjustments following a business combination. The new 
restate prior period financial statements for measurement period adjustments following a business combination. The new 
guidance requires that an acquirer record in the same period’s financial statements the effects of the cumulative impact of 
guidance requires that an acquirer record in the same period’s financial statements the effects of the cumulative impact of 
adjustments including the impact on prior periods. The prior period impact of the adjustments should be presented separately on 
adjustments including the impact on prior periods. The prior period impact of the adjustments should be presented separately on 
the face of the income statement or disclosed in the notes. The new guidance was effective for the Company in the first quarter 
the face of the income statement or disclosed in the notes. The new guidance was effective for the Company in the first quarter 
of 2016. The adoption of this guidance did not have a material impact on the Company's financial statements. 
of 2016. The adoption of this guidance did not have a material impact on the Company's financial statements. 

Balance Sheet Classification of Deferred Taxes. During November 2015, the FASB issued authoritative guidance which 
Balance Sheet Classification of Deferred Taxes. During November 2015, the FASB issued authoritative guidance which 

changes how deferred taxes are classified on a company's balance sheet. The new guidance provides presentation requirements 
changes how deferred taxes are classified on a company's balance sheet. The new guidance provides presentation requirements 
to classify deferred tax assets and liabilities as noncurrent in a classified statement of financial position. The standard is 
to classify deferred tax assets and liabilities as noncurrent in a classified statement of financial position. The standard is 
effective for fiscal year beginning after December 15, 2016, including interim periods within that reporting period. The 
effective for fiscal year beginning after December 15, 2016, including interim periods within that reporting period. The 
Company early adopted this guidance effective December 31, 2016, retrospectively. The adoption resulted in a $145.7 million 
Company early adopted this guidance effective December 31, 2016, retrospectively. The adoption resulted in a $145.7 million 
decrease in current deferred income taxes, a $113.8 million increase in noncurrent deferred income taxes, and a $31.9 million 
decrease in current deferred income taxes, a $113.8 million increase in noncurrent deferred income taxes, and a $31.9 million 
decrease in other liabilities, in the Company's Consolidated Statement of Financial Position at December 31, 2015. The 
decrease in other liabilities, in the Company's Consolidated Statement of Financial Position at December 31, 2015. The 
adoption of this guidance had no impact on the Company's results of operations.
adoption of this guidance had no impact on the Company's results of operations.

Recently Issued Accounting Pronouncements Not Yet Adopted
Recently Issued Accounting Pronouncements Not Yet Adopted

Revenue from Contracts with Customers. In May 2014, the FASB issued authoritative guidance that provides companies 
Revenue from Contracts with Customers. In May 2014, the FASB issued authoritative guidance that provides companies 

with a single model for use in accounting for revenue arising from contracts with customers and supersedes current revenue 
with a single model for use in accounting for revenue arising from contracts with customers and supersedes current revenue 
recognition guidance, including industry-specific revenue guidance. The new guidance requires a company to recognize 
recognition guidance, including industry-specific revenue guidance. The new guidance requires a company to recognize 
revenue to depict the transfer of goods or services to a customer at an amount that reflects the consideration it expects to receive 
revenue to depict the transfer of goods or services to a customer at an amount that reflects the consideration it expects to receive 
in exchange for those goods or services. It also requires additional disclosure about the nature, amount, timing and uncertainty 
in exchange for those goods or services. It also requires additional disclosure about the nature, amount, timing and uncertainty 
of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and 
of revenue and cash flows arising from customer contracts, including significant judgments and changes in judgments and 
assets recognized from costs incurred to obtain or fulfill a contract. The guidance permits companies to either apply the 
assets recognized from costs incurred to obtain or fulfill a contract. The guidance permits companies to either apply the 
requirements retrospectively to all prior periods presented, or apply the requirements in the year of adoption, through a 
requirements retrospectively to all prior periods presented, or apply the requirements in the year of adoption, through a 
cumulative adjustment. The amended guidance also requires additional quantitative and qualitative disclosures. In March 2016, 
cumulative adjustment. The amended guidance also requires additional quantitative and qualitative disclosures. In March 2016, 
amended guidance was issued to clarify implementation guidance on principal versus agent consideration. In April 2016 an 
amended guidance was issued to clarify implementation guidance on principal versus agent consideration. In April 2016 an 
amendment provided clarifications on determining whether a promised license provides a customer with a right to use or a right 
amendment provided clarifications on determining whether a promised license provides a customer with a right to use or a right 
to access an entity’s intellectual property. In May 2016 an amendment provided narrow scope improvements and practical 
to access an entity’s intellectual property. In May 2016 an amendment provided narrow scope improvements and practical 
expedients to reduce the potential diversity, cost and complexity of applying new revenue standard. These amendments, as well 
expedients to reduce the potential diversity, cost and complexity of applying new revenue standard. These amendments, as well 
as the original guidance, are all effective for annual and interim periods beginning after December 15, 2017. The new standard 
as the original guidance, are all effective for annual and interim periods beginning after December 15, 2017. The new standard 
will be effective for the Company beginning January 1, 2018 and the Company intends to implement the standard with the 
will be effective for the Company beginning January 1, 2018 and the Company intends to implement the standard with the 
modified retrospective approach, which recognizes the cumulative effect of application recognized on that date. The Company 
modified retrospective approach, which recognizes the cumulative effect of application recognized on that date. The Company 
is in the process of evaluating the impact of adoption of this guidance on its financial statements. Based on our progress to date, 
is in the process of evaluating the impact of adoption of this guidance on its financial statements. Based on our progress to date, 
the Company does not anticipate any significant changes to systems, processes, or controls, and no one area will be 
the Company does not anticipate any significant changes to systems, processes, or controls, and no one area will be 
significantly impacted upon adoption.  
significantly impacted upon adoption.  

Lease Accounting. In February 2016, the FASB issued authoritative guidance which changes financial reporting as it 
Lease Accounting. In February 2016, the FASB issued authoritative guidance which changes financial reporting as it 

relates to leasing transactions. Under the new guidance, lessees will be required to recognize a lease liability, measured on a 
relates to leasing transactions. Under the new guidance, lessees will be required to recognize a lease liability, measured on a 
discounted basis; and a right-of-use asset, for the lease term. The new guidance is effective for annual and interim periods 
discounted basis; and a right-of-use asset, for the lease term. The new guidance is effective for annual and interim periods 
beginning after December 15, 2018. Early application is permitted for all entities upon issuance. Lessees and lessors must apply 
beginning after December 15, 2018. Early application is permitted for all entities upon issuance. Lessees and lessors must apply 
a modified retrospective transition approach for leases existing at, or entered into after, the beginning of the earliest 
a modified retrospective transition approach for leases existing at, or entered into after, the beginning of the earliest 

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

comparative period presented in the financial statements.  The Company is in the process of evaluating the impact of adoption 
comparative period presented in the financial statements.  The Company is in the process of evaluating the impact of adoption 
of this guidance on its financial statements.
of this guidance on its financial statements.

Stock Compensation. In March 2016, the FASB issued authoritative guidance which changes financial reporting as it 
Stock Compensation. In March 2016, the FASB issued authoritative guidance which changes financial reporting as it 

relates to Employee Share-Based Payment Accounting.  Under the new guidance, several aspects of the accounting for share-
relates to Employee Share-Based Payment Accounting.  Under the new guidance, several aspects of the accounting for share-
based payment award transactions will be simplified, including: i) income tax consequences; ii) classification of awards as 
based payment award transactions will be simplified, including: i) income tax consequences; ii) classification of awards as 
either equity or liabilities; and iii) classification on the statement of cash flows. The new guidance is effective for annual and 
either equity or liabilities; and iii) classification on the statement of cash flows. The new guidance is effective for annual and 
interim periods beginning after December 15, 2016. Early application is permitted for any organization in any interim or annual 
interim periods beginning after December 15, 2016. Early application is permitted for any organization in any interim or annual 
period. The Company believes the most significant impacts of the new guidance will be: i) the added volatility to the 
period. The Company believes the most significant impacts of the new guidance will be: i) the added volatility to the 
Company’s effective tax rate from the change in accounting for income taxes and ii) on its classification of excess tax benefits 
Company’s effective tax rate from the change in accounting for income taxes and ii) on its classification of excess tax benefits 
on the Consolidated Statements of Cash Flows. The impact of this guidance on future periods is dependent on the Company's 
on the Consolidated Statements of Cash Flows. The impact of this guidance on future periods is dependent on the Company's 
stock price at the time the awards vest and the number of awards that vest.
stock price at the time the awards vest and the number of awards that vest.

Classification of Certain Cash Receipts and Cash Payments in Statement of Cash Flows. In August 2016, the FASB 
Classification of Certain Cash Receipts and Cash Payments in Statement of Cash Flows. In August 2016, the FASB 
issued authoritative guidance designed to address diversity in how certain cash receipts and cash payments are presented and 
issued authoritative guidance designed to address diversity in how certain cash receipts and cash payments are presented and 
classified in the statement of cash flows, including: i) contingent consideration payments made after a business combination; ii) 
classified in the statement of cash flows, including: i) contingent consideration payments made after a business combination; ii) 
proceeds from the settlement of insurance claims; and iii) proceeds from the settlement of corporate-owned life insurance 
proceeds from the settlement of insurance claims; and iii) proceeds from the settlement of corporate-owned life insurance 
policies. The new guidance is effective for the Company for fiscal years beginning after December 15, 2017, and interim 
policies. The new guidance is effective for the Company for fiscal years beginning after December 15, 2017, and interim 
periods within those fiscal years. Early adoption is permitted in any interim or annual period. The Company believes the 
periods within those fiscal years. Early adoption is permitted in any interim or annual period. The Company believes the 
adoption of this guidance will not have a material impact on its financial statements.
adoption of this guidance will not have a material impact on its financial statements.

Simplifying the Test for Goodwill Impairment. In January 2017, the FASB issued authoritative guidance to simplify the 
Simplifying the Test for Goodwill Impairment. In January 2017, the FASB issued authoritative guidance to simplify the 

goodwill impairment testing process. The new standard eliminates Step 2 of the goodwill impairment test. If a company 
goodwill impairment testing process. The new standard eliminates Step 2 of the goodwill impairment test. If a company 
determines in Step 1 of the goodwill impairment test that the carrying value of goodwill is less than the fair value, an 
determines in Step 1 of the goodwill impairment test that the carrying value of goodwill is less than the fair value, an 
impairment in that amount should be recorded to the income statement, rather than proceeding to Step 2. The new guidance is 
impairment in that amount should be recorded to the income statement, rather than proceeding to Step 2. The new guidance is 
effective for the Company beginning after December 31, 2019, although early adoption is permitted.
effective for the Company beginning after December 31, 2019, although early adoption is permitted.

Note C—Other Current Assets
Note C—Other Current Assets

Other current assets consisted of the following (in thousands):
Other current assets consisted of the following (in thousands):

Deposits in trusts for employee deferred compensation plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deposits in trusts for employee deferred compensation plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

December 31,
December 31,

2016
2016
$ 236,371
$ 236,371
84,434
84,434
$ 320,805
$ 320,805

2015
2015
$ 198,256
$ 198,256
70,524
70,524
$ 268,780
$ 268,780

Note D—Goodwill

Note D—Goodwill

thousands):

thousands):

The following table sets forth the activity in goodwill from December 31, 2014, through December 31, 2016 (in 

The following table sets forth the activity in goodwill from December 31, 2014, through December 31, 2016 (in 

Balance as of December 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,964

Balance as of December 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,964

Acquisitions (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Acquisitions (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance as of December 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,173

Balance as of December 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,173

$ 26,251

$ 26,251

$ 49,155

$ 49,155

$ 208,579

$ 208,579

Acquisitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Acquisitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance as of December 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,875

Balance as of December 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,875

$ 26,015

$ 26,015

$ 49,903

$ 49,903

$ 209,793

$ 209,793

Goodwill

Goodwill

Temporary 

Temporary 

and 

and 

consultant 

consultant 

staffing

staffing

—

—

(791)

(791)

1,248

1,248

(546)

(546)

Permanent 

Permanent 

placement 

placement 

staffing

staffing

$ 26,450

$ 26,450

—

—

(199)

(199)

—

—

(236)

(236)

Risk 

Risk 

consulting 

consulting 

and 

and 

internal 

internal 

audit 

audit 

services

services

10,988

10,988

(907)

(907)

299

299

449

449

 Total

 Total

10,988

10,988

(1,897)

(1,897)

1,547

1,547

(333)

(333)

$ 39,074

$ 39,074

$ 199,488

$ 199,488

(a)       In November 2015 the Company, through its wholly owned subsidiary Protiviti, acquired certain assets of Decision First 

(a)       In November 2015 the Company, through its wholly owned subsidiary Protiviti, acquired certain assets of Decision First 

Technologies, a company specializing in business intelligence solutions. As part of the asset acquisition, the Company 

Technologies, a company specializing in business intelligence solutions. As part of the asset acquisition, the Company 

recorded goodwill of $11 million within its risk consulting and internal audit services segment. 

recorded goodwill of $11 million within its risk consulting and internal audit services segment. 

Note E—Property and Equipment, Net

Note E—Property and Equipment, Net

Property and equipment consisted of the following (in thousands):

Property and equipment consisted of the following (in thousands):

Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Furniture and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Furniture and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Leasehold improvements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Leasehold improvements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Property and equipment, cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Property and equipment, cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Note F—Accrued Payroll and Benefit Costs  

Note F—Accrued Payroll and Benefit Costs  

Accrued payroll and benefit costs consisted of the following (in thousands):

Accrued payroll and benefit costs consisted of the following (in thousands):

Payroll and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Payroll and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Employee deferred compensation plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Employee deferred compensation plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Workers’ compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Workers’ compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Payroll taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Payroll taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accrued payroll and benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accrued payroll and benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

December 31,

December 31,

2016

2016

$ 170,746

$ 170,746

374,490

374,490

100,472

100,472

133,541

133,541

9,993

9,993

789,242

789,242

(627,733)

(627,733)

$ 161,509

$ 161,509

2015

2015

$ 162,346

$ 162,346

339,634

339,634

96,536

96,536

118,491

118,491

9,560

9,560

726,567

726,567

(583,661)

(583,661)

$ 142,906

$ 142,906

December 31,

December 31,

2016

2016

$ 243,301

$ 243,301

252,349

252,349

19,361

19,361

24,037

24,037

$ 539,048

$ 539,048

2015

2015

$ 240,793

$ 240,793

212,220

212,220

25,834

25,834

25,935

25,935

$ 504,782

$ 504,782

34
34

35

35

138808_RHI_A/R_10K.indd   34

2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
  
 
 
 
           
 
 
 
 
 
  
 
 
 
           
 
 
 
 
of this guidance on its financial statements.

of this guidance on its financial statements.

Stock Compensation. In March 2016, the FASB issued authoritative guidance which changes financial reporting as it 

Stock Compensation. In March 2016, the FASB issued authoritative guidance which changes financial reporting as it 

relates to Employee Share-Based Payment Accounting.  Under the new guidance, several aspects of the accounting for share-

relates to Employee Share-Based Payment Accounting.  Under the new guidance, several aspects of the accounting for share-

based payment award transactions will be simplified, including: i) income tax consequences; ii) classification of awards as 

based payment award transactions will be simplified, including: i) income tax consequences; ii) classification of awards as 

either equity or liabilities; and iii) classification on the statement of cash flows. The new guidance is effective for annual and 

either equity or liabilities; and iii) classification on the statement of cash flows. The new guidance is effective for annual and 

interim periods beginning after December 15, 2016. Early application is permitted for any organization in any interim or annual 

interim periods beginning after December 15, 2016. Early application is permitted for any organization in any interim or annual 

period. The Company believes the most significant impacts of the new guidance will be: i) the added volatility to the 

period. The Company believes the most significant impacts of the new guidance will be: i) the added volatility to the 

Company’s effective tax rate from the change in accounting for income taxes and ii) on its classification of excess tax benefits 

Company’s effective tax rate from the change in accounting for income taxes and ii) on its classification of excess tax benefits 

on the Consolidated Statements of Cash Flows. The impact of this guidance on future periods is dependent on the Company's 

on the Consolidated Statements of Cash Flows. The impact of this guidance on future periods is dependent on the Company's 

stock price at the time the awards vest and the number of awards that vest.

stock price at the time the awards vest and the number of awards that vest.

Classification of Certain Cash Receipts and Cash Payments in Statement of Cash Flows. In August 2016, the FASB 

Classification of Certain Cash Receipts and Cash Payments in Statement of Cash Flows. In August 2016, the FASB 

issued authoritative guidance designed to address diversity in how certain cash receipts and cash payments are presented and 

issued authoritative guidance designed to address diversity in how certain cash receipts and cash payments are presented and 

classified in the statement of cash flows, including: i) contingent consideration payments made after a business combination; ii) 

classified in the statement of cash flows, including: i) contingent consideration payments made after a business combination; ii) 

proceeds from the settlement of insurance claims; and iii) proceeds from the settlement of corporate-owned life insurance 

proceeds from the settlement of insurance claims; and iii) proceeds from the settlement of corporate-owned life insurance 

policies. The new guidance is effective for the Company for fiscal years beginning after December 15, 2017, and interim 

policies. The new guidance is effective for the Company for fiscal years beginning after December 15, 2017, and interim 

periods within those fiscal years. Early adoption is permitted in any interim or annual period. The Company believes the 

periods within those fiscal years. Early adoption is permitted in any interim or annual period. The Company believes the 

adoption of this guidance will not have a material impact on its financial statements.

adoption of this guidance will not have a material impact on its financial statements.

Simplifying the Test for Goodwill Impairment. In January 2017, the FASB issued authoritative guidance to simplify the 

Simplifying the Test for Goodwill Impairment. In January 2017, the FASB issued authoritative guidance to simplify the 

goodwill impairment testing process. The new standard eliminates Step 2 of the goodwill impairment test. If a company 

goodwill impairment testing process. The new standard eliminates Step 2 of the goodwill impairment test. If a company 

determines in Step 1 of the goodwill impairment test that the carrying value of goodwill is less than the fair value, an 

determines in Step 1 of the goodwill impairment test that the carrying value of goodwill is less than the fair value, an 

impairment in that amount should be recorded to the income statement, rather than proceeding to Step 2. The new guidance is 

impairment in that amount should be recorded to the income statement, rather than proceeding to Step 2. The new guidance is 

effective for the Company beginning after December 31, 2019, although early adoption is permitted.

effective for the Company beginning after December 31, 2019, although early adoption is permitted.

Note C—Other Current Assets

Note C—Other Current Assets

Other current assets consisted of the following (in thousands):

Other current assets consisted of the following (in thousands):

Deposits in trusts for employee deferred compensation plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deposits in trusts for employee deferred compensation plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

comparative period presented in the financial statements.  The Company is in the process of evaluating the impact of adoption 

comparative period presented in the financial statements.  The Company is in the process of evaluating the impact of adoption 

Note D—Goodwill
Note D—Goodwill

The following table sets forth the activity in goodwill from December 31, 2014, through December 31, 2016 (in 
The following table sets forth the activity in goodwill from December 31, 2014, through December 31, 2016 (in 

thousands):
thousands):

Temporary 
Temporary 
and 
and 
consultant 
consultant 
staffing
staffing

Acquisitions (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acquisitions (a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance as of December 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,964
Balance as of December 31, 2014 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,964
—
—
(791)
(791)
Balance as of December 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,173
Balance as of December 31, 2015 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,173
1,248
1,248
(546)
(546)
Balance as of December 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,875
Balance as of December 31, 2016 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,875

Acquisitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acquisitions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign currency translation adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent 
Permanent 
placement 
placement 
staffing
staffing
$ 26,450
$ 26,450
—
—
(199)
(199)
$ 26,251
$ 26,251
—
—
(236)
(236)
$ 26,015
$ 26,015

Goodwill
Goodwill

Risk 
Risk 
consulting 
consulting 
and 
and 
internal 
internal 
audit 
audit 
services
services
$ 39,074
$ 39,074
10,988
10,988
(907)
(907)
$ 49,155
$ 49,155
299
299
449
449
$ 49,903
$ 49,903

 Total
 Total
$ 199,488
$ 199,488
10,988
10,988
(1,897)
(1,897)
$ 208,579
$ 208,579
1,547
1,547
(333)
(333)
$ 209,793
$ 209,793

(a)       In November 2015 the Company, through its wholly owned subsidiary Protiviti, acquired certain assets of Decision First 
(a)       In November 2015 the Company, through its wholly owned subsidiary Protiviti, acquired certain assets of Decision First 

Technologies, a company specializing in business intelligence solutions. As part of the asset acquisition, the Company 
Technologies, a company specializing in business intelligence solutions. As part of the asset acquisition, the Company 
recorded goodwill of $11 million within its risk consulting and internal audit services segment. 
recorded goodwill of $11 million within its risk consulting and internal audit services segment. 

Note E—Property and Equipment, Net
Note E—Property and Equipment, Net

Property and equipment consisted of the following (in thousands):
Property and equipment consisted of the following (in thousands):

December 31,

December 31,

2016

2016

$ 236,371

$ 236,371

84,434

84,434

$ 320,805

$ 320,805

2015

2015

$ 198,256

$ 198,256

70,524

70,524

$ 268,780

$ 268,780

Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Computer software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Furniture and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Furniture and equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leasehold improvements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leasehold improvements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment, cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment, cost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accumulated depreciation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Note F—Accrued Payroll and Benefit Costs  
Note F—Accrued Payroll and Benefit Costs  

Accrued payroll and benefit costs consisted of the following (in thousands):
Accrued payroll and benefit costs consisted of the following (in thousands):

December 31,
December 31,

2016
2016
$ 170,746
$ 170,746
374,490
374,490
100,472
100,472
133,541
133,541
9,993
9,993
789,242
789,242
(627,733)
(627,733)
$ 161,509
$ 161,509

2015
2015
$ 162,346
$ 162,346
339,634
339,634
96,536
96,536
118,491
118,491
9,560
9,560
726,567
726,567
(583,661)
(583,661)
$ 142,906
$ 142,906

2016
2016
$ 243,301
Payroll and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$ 243,301
Payroll and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
252,349
Employee deferred compensation plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
252,349
Employee deferred compensation plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19,361
Workers’ compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19,361
Workers’ compensation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24,037
Payroll taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24,037
Payroll taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued payroll and benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 539,048
Accrued payroll and benefit costs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 539,048

2015
2015
$ 240,793
$ 240,793
212,220
212,220
25,834
25,834
25,935
25,935
$ 504,782
$ 504,782

December 31,
December 31,

34

34

35
35

138808_RHI_A/R_10K.indd   35

2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
  
 
 
 
           
 
 
 
 
 
  
 
 
 
           
 
 
 
 
following (in thousands):

following (in thousands):

The income taxes shown above varied from the statutory federal income tax rates for these periods as follows:

The income taxes shown above varied from the statutory federal income tax rates for these periods as follows:

Federal U.S. income tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal U.S. income tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

State income taxes, net of federal tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

State income taxes, net of federal tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-deductible expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-deductible expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Non-U.S. income taxed at different rates, net of foreign tax

Non-U.S. income taxed at different rates, net of foreign tax

credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tax impact of uncertain tax positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tax impact of uncertain tax positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Valuation allowance release, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Valuation allowance release, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Effective tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Effective tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The deferred portion of the tax provision (benefit) consisted of the following (in thousands):

The deferred portion of the tax provision (benefit) consisted of the following (in thousands):

Amortization of franchise rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of franchise rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accrued expenses, deducted for tax when paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Accrued expenses, deducted for tax when paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Capitalized costs for books, deducted for tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Capitalized costs for books, deducted for tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Depreciation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Depreciation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal impact of unrecognized tax benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal impact of unrecognized tax benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign tax credit carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign tax credit carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,

Years Ended December 31,

2016

2016

$ 494,890

$ 494,890

59,220

59,220

$ 554,110

$ 554,110

2015

2015

$ 528,916

$ 528,916

52,114

52,114

$ 581,030

$ 581,030

2014

2014

$ 446,886

$ 446,886

50,463

50,463

$ 497,349

$ 497,349

Years Ended December 31,

Years Ended December 31,

2016

2016

35.0%

35.0%

2015

2015

35.0%

35.0%

2014

2014

35.0%

35.0%

4.2

4.2

0.5

0.5

(0.6)

(0.6)

(0.8)

(0.8)

—

—

(0.1)

(0.1)

(0.2)

(0.2)

4.2

4.2

0.5

0.5

0.1

0.1

(0.6)

(0.6)

(0.2)

(0.2)

(0.5)

(0.5)

(0.1)

(0.1)

4.2

4.2

0.6

0.6

(0.2)

(0.2)

(0.6)

(0.6)

(0.1)

(0.1)

(0.3)

(0.3)

(0.1)

(0.1)

38.0%

38.0%

38.4%

38.4%

38.5%

38.5%

Years Ended December 31,

Years Ended December 31,

$

$

$

$

$

$

2016

2016

500

500

1,221

1,221

(6,889)

(6,889)

5,901

5,901

(2,405)

(2,405)

75

75

—

—

(271)

(271)

2015

2015

514

514

1,590

1,590

(17,664)

(17,664)

5,315

5,315

(5,932)

(5,932)

1,058

1,058

3,636

3,636

2,904

2,904

2014

2014

514

514

1,241

1,241

(14,221)

(14,221)

8,809

8,809

(4,147)

(4,147)

44

44

(186)

(186)

4,303

4,303

$ (1,868) $ (8,579) $ (3,643)

$ (1,868) $ (8,579) $ (3,643)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Included in employee deferred compensation plans is the following (in thousands):
Included in employee deferred compensation plans is the following (in thousands):

Income before the provision for income taxes for the years ended December 31, 2016, 2015 and 2014, consisted of the 

Income before the provision for income taxes for the years ended December 31, 2016, 2015 and 2014, consisted of the 

Deferred compensation plan and other benefits related to the
Deferred compensation plan and other benefits related to the

Company’s Chief Executive Officer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 83,899
Company’s Chief Executive Officer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 83,899

$ 81,874
$ 81,874

Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

December 31,
December 31,

2016
2016

2015
2015

Note G—Notes Payable and Other Indebtedness
Note G—Notes Payable and Other Indebtedness

The Company issued promissory notes as well as other forms of indebtedness in connection with certain acquisitions and 
The Company issued promissory notes as well as other forms of indebtedness in connection with certain acquisitions and 

other payment obligations. These are due in varying installments, carry varying interest rates and, in aggregate, amounted to 
other payment obligations. These are due in varying installments, carry varying interest rates and, in aggregate, amounted to 
$1.0 million at December 31, 2016, and $1.2 million at December 31, 2015. At December 31, 2016, $1.0 million of the notes 
$1.0 million at December 31, 2016, and $1.2 million at December 31, 2015. At December 31, 2016, $1.0 million of the notes 
were collateralized by a standby letter of credit. The following table shows the schedule of maturities for notes payable and 
were collateralized by a standby letter of credit. The following table shows the schedule of maturities for notes payable and 
other indebtedness at December 31, 2016 (in thousands):
other indebtedness at December 31, 2016 (in thousands):

2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$
$

167
167
183
183
200
200
218
218
239
239
1,007
1,007

At December 31, 2016, the notes carried fixed rates and the weighted average interest rate for the above was 9.0% for 
At December 31, 2016, the notes carried fixed rates and the weighted average interest rate for the above was 9.0% for 

each of the years ended December 31, 2016, 2015 and 2014.
each of the years ended December 31, 2016, 2015 and 2014.

The Company has an uncommitted letter of credit facility (the “facility”) of up to $35.0 million, which is available to 
The Company has an uncommitted letter of credit facility (the “facility”) of up to $35.0 million, which is available to 
cover the issuance of debt support standby letters of credit. The Company had used $15.8 million in debt support standby letters 
cover the issuance of debt support standby letters of credit. The Company had used $15.8 million in debt support standby letters 
of credit as of December 31, 2016 and $13.5 million as of December 31, 2015. Of the debt support standby letters of credit 
of credit as of December 31, 2016 and $13.5 million as of December 31, 2015. Of the debt support standby letters of credit 
outstanding, $14.8 million as of December 31, 2016 and $12.3 million as of December 31, 2015, satisfies workers’ 
outstanding, $14.8 million as of December 31, 2016 and $12.3 million as of December 31, 2015, satisfies workers’ 
compensation insurer’s collateral requirements. There is a service fee of 1.125% on the used portion of the facility. The facility 
compensation insurer’s collateral requirements. There is a service fee of 1.125% on the used portion of the facility. The facility 
is subject to certain financial covenants and expires on August 31, 2017. The Company intends to renew this facility prior to its 
is subject to certain financial covenants and expires on August 31, 2017. The Company intends to renew this facility prior to its 
August 31, 2017 expiration.
August 31, 2017 expiration.

Note H—Income Taxes
Note H—Income Taxes

The provision (benefit) for income taxes for the years ended December 31, 2016, 2015 and 2014, consisted of the 
The provision (benefit) for income taxes for the years ended December 31, 2016, 2015 and 2014, consisted of the 

following (in thousands):
following (in thousands):

Current:
Current:

Deferred:
Deferred:

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal and state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal and state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015

2014
2014

2016
2016

$ 156,937
$ 156,937
34,927
34,927
20,725
20,725

$ 181,640
$ 181,640
36,281
36,281
13,892
13,892

$ 146,633
$ 146,633
33,054
33,054
15,377
15,377

(3,785)
(3,785)
1,917
1,917
$ 210,721
$ 210,721

(8,398)
(8,398)
(181)
(181)
$ 223,234
$ 223,234

(4,626)
(4,626)
983
983
$ 191,421
$ 191,421

36
36

37

37

138808_RHI_A/R_10K.indd   36

2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Included in employee deferred compensation plans is the following (in thousands):

Included in employee deferred compensation plans is the following (in thousands):

Income before the provision for income taxes for the years ended December 31, 2016, 2015 and 2014, consisted of the 
Income before the provision for income taxes for the years ended December 31, 2016, 2015 and 2014, consisted of the 

following (in thousands):
following (in thousands):

Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Domestic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015
$ 528,916
$ 528,916
52,114
52,114
$ 581,030
$ 581,030

2014
2014
$ 446,886
$ 446,886
50,463
50,463
$ 497,349
$ 497,349

2016
2016
$ 494,890
$ 494,890
59,220
59,220
$ 554,110
$ 554,110

The income taxes shown above varied from the statutory federal income tax rates for these periods as follows:
The income taxes shown above varied from the statutory federal income tax rates for these periods as follows:

Federal U.S. income tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal U.S. income tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State income taxes, net of federal tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
State income taxes, net of federal tax benefit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-deductible expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-deductible expenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Non-U.S. income taxed at different rates, net of foreign tax
Non-U.S. income taxed at different rates, net of foreign tax

credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal tax credits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax impact of uncertain tax positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tax impact of uncertain tax positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Valuation allowance release, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Valuation allowance release, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Effective tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Effective tax rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015
35.0%
35.0%
4.2
4.2
0.5
0.5

2016
2016
35.0%
35.0%
4.2
4.2
0.5
0.5

2014
2014
35.0%
35.0%
4.2
4.2
0.6
0.6

(0.6)
(0.6)
(0.8)
(0.8)
—
—
(0.1)
(0.1)
(0.2)
(0.2)
38.0%
38.0%

0.1
0.1
(0.6)
(0.6)
(0.2)
(0.2)
(0.5)
(0.5)
(0.1)
(0.1)
38.4%
38.4%

(0.2)
(0.2)
(0.6)
(0.6)
(0.1)
(0.1)
(0.3)
(0.3)
(0.1)
(0.1)
38.5%
38.5%

The deferred portion of the tax provision (benefit) consisted of the following (in thousands):
The deferred portion of the tax provision (benefit) consisted of the following (in thousands):

Amortization of franchise rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of franchise rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of other intangibles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses, deducted for tax when paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accrued expenses, deducted for tax when paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capitalized costs for books, deducted for tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Capitalized costs for books, deducted for tax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Depreciation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal impact of unrecognized tax benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Federal impact of unrecognized tax benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign tax credit carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign tax credit carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015

2014
2014

2016
2016

$
$

$
$

$
$

500
500
1,221
1,221
(6,889)
(6,889)
5,901
5,901
(2,405)
(2,405)
75
75
—
—
(271)
(271)

514
514
1,241
1,241
(14,221)
(14,221)
8,809
8,809
(4,147)
(4,147)
44
44
(186)
(186)
4,303
4,303
$ (1,868) $ (8,579) $ (3,643)
$ (1,868) $ (8,579) $ (3,643)

514
514
1,590
1,590
(17,664)
(17,664)
5,315
5,315
(5,932)
(5,932)
1,058
1,058
3,636
3,636
2,904
2,904

December 31,

December 31,

2016

2016

2015

2015

Deferred compensation plan and other benefits related to the

Deferred compensation plan and other benefits related to the

Company’s Chief Executive Officer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 83,899

Company’s Chief Executive Officer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 83,899

$ 81,874

$ 81,874

Note G—Notes Payable and Other Indebtedness

Note G—Notes Payable and Other Indebtedness

The Company issued promissory notes as well as other forms of indebtedness in connection with certain acquisitions and 

The Company issued promissory notes as well as other forms of indebtedness in connection with certain acquisitions and 

other payment obligations. These are due in varying installments, carry varying interest rates and, in aggregate, amounted to 

other payment obligations. These are due in varying installments, carry varying interest rates and, in aggregate, amounted to 

$1.0 million at December 31, 2016, and $1.2 million at December 31, 2015. At December 31, 2016, $1.0 million of the notes 

$1.0 million at December 31, 2016, and $1.2 million at December 31, 2015. At December 31, 2016, $1.0 million of the notes 

were collateralized by a standby letter of credit. The following table shows the schedule of maturities for notes payable and 

were collateralized by a standby letter of credit. The following table shows the schedule of maturities for notes payable and 

other indebtedness at December 31, 2016 (in thousands):

other indebtedness at December 31, 2016 (in thousands):

2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

167

167

183

183

200

200

218

218

239

239

$

$

1,007

1,007

At December 31, 2016, the notes carried fixed rates and the weighted average interest rate for the above was 9.0% for 

At December 31, 2016, the notes carried fixed rates and the weighted average interest rate for the above was 9.0% for 

each of the years ended December 31, 2016, 2015 and 2014.

each of the years ended December 31, 2016, 2015 and 2014.

The Company has an uncommitted letter of credit facility (the “facility”) of up to $35.0 million, which is available to 

The Company has an uncommitted letter of credit facility (the “facility”) of up to $35.0 million, which is available to 

cover the issuance of debt support standby letters of credit. The Company had used $15.8 million in debt support standby letters 

cover the issuance of debt support standby letters of credit. The Company had used $15.8 million in debt support standby letters 

of credit as of December 31, 2016 and $13.5 million as of December 31, 2015. Of the debt support standby letters of credit 

of credit as of December 31, 2016 and $13.5 million as of December 31, 2015. Of the debt support standby letters of credit 

outstanding, $14.8 million as of December 31, 2016 and $12.3 million as of December 31, 2015, satisfies workers’ 

outstanding, $14.8 million as of December 31, 2016 and $12.3 million as of December 31, 2015, satisfies workers’ 

compensation insurer’s collateral requirements. There is a service fee of 1.125% on the used portion of the facility. The facility 

compensation insurer’s collateral requirements. There is a service fee of 1.125% on the used portion of the facility. The facility 

is subject to certain financial covenants and expires on August 31, 2017. The Company intends to renew this facility prior to its 

is subject to certain financial covenants and expires on August 31, 2017. The Company intends to renew this facility prior to its 

August 31, 2017 expiration.

August 31, 2017 expiration.

Note H—Income Taxes

Note H—Income Taxes

following (in thousands):

following (in thousands):

The provision (benefit) for income taxes for the years ended December 31, 2016, 2015 and 2014, consisted of the 

The provision (benefit) for income taxes for the years ended December 31, 2016, 2015 and 2014, consisted of the 

Years Ended December 31,

Years Ended December 31,

2016

2016

2015

2015

2014

2014

Current:

Current:

Deferred:

Deferred:

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 156,937

$ 156,937

34,927

34,927

20,725

20,725

$ 181,640

$ 181,640

36,281

36,281

13,892

13,892

$ 146,633

$ 146,633

33,054

33,054

15,377

15,377

Federal and state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Federal and state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(3,785)

(3,785)

1,917

1,917

(8,398)

(8,398)

(181)

(181)

(4,626)

(4,626)

983

983

$ 210,721

$ 210,721

$ 223,234

$ 223,234

$ 191,421

$ 191,421

36

36

37
37

138808_RHI_A/R_10K.indd   37

2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The components of the deferred income tax amounts at December 31, 2016 and 2015, were as follows (in thousands):
The components of the deferred income tax amounts at December 31, 2016 and 2015, were as follows (in thousands):

Deferred Income Tax Assets
Deferred Income Tax Assets

Provision for bad debts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Provision for bad debts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred compensation and other benefit obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Deferred compensation and other benefit obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Workers’ compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Workers’ compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credits and net operating loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Credits and net operating loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total deferred income tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total deferred income tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred Income Tax Liabilities
Deferred Income Tax Liabilities

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment basis differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Property and equipment basis differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total deferred income tax liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total deferred income tax liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Valuation allowance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Valuation allowance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total deferred income tax assets, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total deferred income tax assets, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

December 31,
December 31,

2016
2016

2015
2015

$ 10,510
$ 10,510
112,811
112,811
5,634
5,634
16,772
16,772
30,534
30,534
18,116
18,116
194,377
194,377

$ 11,092
$ 11,092
96,948
96,948
8,206
8,206
15,814
15,814
35,499
35,499
23,885
23,885
191,444
191,444

(28,681)
(28,681)
(16,640)
(16,640)
(11,658)
(11,658)
(56,979)
(56,979)
(18,907)
(18,907)
$ 118,491
$ 118,491

(26,960)
(26,960)
(11,890)
(11,890)
(9,720)
(9,720)
(48,570)
(48,570)
(26,329)
(26,329)
$ 116,545
$ 116,545

Credits and net operating loss carryforwards primarily include net operating losses in foreign countries of $24.5 million 
Credits and net operating loss carryforwards primarily include net operating losses in foreign countries of $24.5 million 
that expire in 2017 and later; and California enterprise zone tax credits of $3.4 million that expire in 2023. Of the $3.4 million 
that expire in 2017 and later; and California enterprise zone tax credits of $3.4 million that expire in 2023. Of the $3.4 million 
of California enterprise zone tax credits, the Company expects that it will utilize $2.4 million of these credits prior to expiration. 
of California enterprise zone tax credits, the Company expects that it will utilize $2.4 million of these credits prior to expiration. 
Valuation allowances of  $17.9 million have been established for net operating losses carryforwards and other deferred items in 
Valuation allowances of  $17.9 million have been established for net operating losses carryforwards and other deferred items in 
foreign countries. In addition, a valuation allowance of $1.0 million  has been established for California enterprise zone tax 
foreign countries. In addition, a valuation allowance of $1.0 million  has been established for California enterprise zone tax 
credits.
credits.

The Company has not provided deferred income taxes or foreign withholding taxes on $16.9 million and $5.7 million of 
The Company has not provided deferred income taxes or foreign withholding taxes on $16.9 million and $5.7 million of 
undistributed earnings of its non-U.S. subsidiaries as of December 31, 2016 and 2015, respectively, since the Company intends 
undistributed earnings of its non-U.S. subsidiaries as of December 31, 2016 and 2015, respectively, since the Company intends 
to reinvest these earnings indefinitely. The U.S. tax impact upon repatriation, net of foreign tax credits, would be $2.1 million 
to reinvest these earnings indefinitely. The U.S. tax impact upon repatriation, net of foreign tax credits, would be $2.1 million 
and zero for the years ended December 31, 2016 and 2015, respectively.
and zero for the years ended December 31, 2016 and 2015, respectively.

FASB authoritative guidance prescribes a recognition threshold and measurement attribute criteria for the financial 
FASB authoritative guidance prescribes a recognition threshold and measurement attribute criteria for the financial 
statement recognition and measurement of a tax position taken or expected to be taken in a tax return. The literature also 
statement recognition and measurement of a tax position taken or expected to be taken in a tax return. The literature also 
provides guidance on derecognition, classification, interest and penalties, accounting in interim periods, disclosure and 
provides guidance on derecognition, classification, interest and penalties, accounting in interim periods, disclosure and 
transition.
transition.

The following table reconciles the total amounts of gross unrecognized tax benefits from January 1, 2014 to 
The following table reconciles the total amounts of gross unrecognized tax benefits from January 1, 2014 to 

December 31, 2016 (in thousands):
December 31, 2016 (in thousands):

Balance at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross increases—tax positions in prior years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross increases—tax positions in prior years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross decreases—tax positions in prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross decreases—tax positions in prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross increases—tax positions in current year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gross increases—tax positions in current year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lapse of statute of limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lapse of statute of limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$
$

$
$

2016
2016

814
814
92
92
—
—
114
114
—
—
(289)
(289)
731
731

$
$

December 31,
December 31,
2015
2015
4,573
4,573
—
—
(1,807)
(1,807)
120
120
(520)
(520)
(1,552)
(1,552)
814
814

$
$

2014
2014
6,110
6,110
1
1
(333)
(333)
35
35
—
—
(1,240)
(1,240)
4,573
4,573

$
$

$
$

The total amount of unrecognized tax benefits that, if recognized, would impact the effective tax rate is $0.5 million, $0.5 
The total amount of unrecognized tax benefits that, if recognized, would impact the effective tax rate is $0.5 million, $0.5 

million and $0.9 million for 2016, 2015 and 2014, respectively.
million and $0.9 million for 2016, 2015 and 2014, respectively.

38
38

39

39

138808_RHI_A/R_10K.indd   38

2/17/17   1:30 AM

The Company’s continuing practice is to recognize interest and penalties related to income tax matters in income tax 

The Company’s continuing practice is to recognize interest and penalties related to income tax matters in income tax 

expense. The total amount of interest and penalties accrued as of December 31, 2016, is $0.1 million, including a $0.1 million 

expense. The total amount of interest and penalties accrued as of December 31, 2016, is $0.1 million, including a $0.1 million 

reduction recorded in income tax expense during the year. The total amount of interest and penalties accrued as of December 

reduction recorded in income tax expense during the year. The total amount of interest and penalties accrued as of December 

31, 2015 is $0.2 million, including a $2.3 million reduction recorded in income tax expense during the year. The total amount of 

31, 2015 is $0.2 million, including a $2.3 million reduction recorded in income tax expense during the year. The total amount of 

interest and penalties accrued as of December 31, 2014, was $2.5 million, including a $0.3 million reduction recorded in 

interest and penalties accrued as of December 31, 2014, was $2.5 million, including a $0.3 million reduction recorded in 

income tax expense during the year.

income tax expense during the year.

The Company believes it is reasonably possible that the settlement of certain tax uncertainties could occur within the next 

The Company believes it is reasonably possible that the settlement of certain tax uncertainties could occur within the next 

twelve months; accordingly, $0.3 million of the unrecognized gross tax benefit has been classified as a current liability as of 

twelve months; accordingly, $0.3 million of the unrecognized gross tax benefit has been classified as a current liability as of 

December 31, 2016. This amount primarily represents unrecognized tax benefits composed of items related to assessed state 

December 31, 2016. This amount primarily represents unrecognized tax benefits composed of items related to assessed state 

income tax audits and negotiations.

income tax audits and negotiations.

The Company’s major income tax jurisdictions are the United States, Australia, Belgium, Canada, France, Germany and 

The Company’s major income tax jurisdictions are the United States, Australia, Belgium, Canada, France, Germany and 

the United Kingdom. For U.S. federal income tax, the Company remains subject to examination for 2013 and subsequent years. 

the United Kingdom. For U.S. federal income tax, the Company remains subject to examination for 2013 and subsequent years. 

For major U.S. states, with few exceptions, the Company remains subject to examination for 2012 and subsequent years. 

For major U.S. states, with few exceptions, the Company remains subject to examination for 2012 and subsequent years. 

Generally, for the foreign countries, the Company remains subject to examination for 2009 and subsequent years.

Generally, for the foreign countries, the Company remains subject to examination for 2009 and subsequent years.

Note I—Commitments and Contingencies

Note I—Commitments and Contingencies

Rental expense, primarily for office premises, amounted to $87.3 million, $85.9 million and $89.9 million for the years 

Rental expense, primarily for office premises, amounted to $87.3 million, $85.9 million and $89.9 million for the years 

ended December 31, 2016, 2015 and 2014, respectively. The approximate minimum rental commitments for 2017 and thereafter 

ended December 31, 2016, 2015 and 2014, respectively. The approximate minimum rental commitments for 2017 and thereafter 

under non-cancelable leases in effect at December 31, 2016 were as follows (in thousands):

under non-cancelable leases in effect at December 31, 2016 were as follows (in thousands):

2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 85,143

2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 85,143

2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70,863

2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

70,863

55,691

55,691

47,642

47,642

33,662

33,662

66,939

66,939

$ 359,940

$ 359,940

On April 23, 2010, Plaintiffs David Opalinski and James McCabe, on behalf of themselves and a putative class of 

On April 23, 2010, Plaintiffs David Opalinski and James McCabe, on behalf of themselves and a putative class of 

similarly situated Staffing Managers, filed a Complaint in the United States District Court for the District of New Jersey 

similarly situated Staffing Managers, filed a Complaint in the United States District Court for the District of New Jersey 

naming the Company and one of its subsidiaries as Defendants. The Complaint alleges that salaried Staffing Managers located 

naming the Company and one of its subsidiaries as Defendants. The Complaint alleges that salaried Staffing Managers located 

throughout the U.S. have been misclassified as exempt from the Fair Labor Standards Act’s overtime pay requirements. 

throughout the U.S. have been misclassified as exempt from the Fair Labor Standards Act’s overtime pay requirements. 

Plaintiffs seek an unspecified amount for unpaid overtime on behalf of themselves and the class they purport to represent. 

Plaintiffs seek an unspecified amount for unpaid overtime on behalf of themselves and the class they purport to represent. 

Plaintiffs also seek an unspecified amount for statutory penalties, attorneys’ fees and other damages. On October 6, 2011, the 

Plaintiffs also seek an unspecified amount for statutory penalties, attorneys’ fees and other damages. On October 6, 2011, the 

Court granted the Company’s motion to compel arbitration of the Plaintiffs’ allegations. At this stage, it is not feasible to predict 

Court granted the Company’s motion to compel arbitration of the Plaintiffs’ allegations. At this stage, it is not feasible to predict 

the outcome of or a range of loss, should a loss occur, from these allegations and, accordingly, no amounts have been provided 

the outcome of or a range of loss, should a loss occur, from these allegations and, accordingly, no amounts have been provided 

in the Company’s financial statements. The Company believes it has meritorious defenses to the allegations, and the Company 

in the Company’s financial statements. The Company believes it has meritorious defenses to the allegations, and the Company 

intends to continue to vigorously defend against the allegations.

intends to continue to vigorously defend against the allegations.

On March 13, 2014, Plaintiff Leonor Rodriguez, on her own behalf and on behalf of a putative class of allegedly similarly 

On March 13, 2014, Plaintiff Leonor Rodriguez, on her own behalf and on behalf of a putative class of allegedly similarly 

situated individuals, filed a complaint against the Company in the Superior Court of California, San Diego County. The 

situated individuals, filed a complaint against the Company in the Superior Court of California, San Diego County. The 

complaint alleges that a putative class of current and former employees of the Company working in California since March 13, 

complaint alleges that a putative class of current and former employees of the Company working in California since March 13, 

2011 were denied compensation for the time they spent interviewing with clients of the Company as well as performing 

2011 were denied compensation for the time they spent interviewing with clients of the Company as well as performing 

activities related to the interview process. Rodriguez seeks recovery on her own behalf and on behalf of the putative class in an 

activities related to the interview process. Rodriguez seeks recovery on her own behalf and on behalf of the putative class in an 

unspecified amount for this allegedly unpaid compensation. Rodriguez also seeks recovery of an unspecified amount for the 

unspecified amount for this allegedly unpaid compensation. Rodriguez also seeks recovery of an unspecified amount for the 

alleged failure of the Company to provide her and the putative class with accurate wage statements. Rodriguez also seeks an 

alleged failure of the Company to provide her and the putative class with accurate wage statements. Rodriguez also seeks an 

unspecified amount of other damages, attorneys’ fees, and statutory penalties, including but not limited to statutory penalties on 

unspecified amount of other damages, attorneys’ fees, and statutory penalties, including but not limited to statutory penalties on 

behalf of herself and other allegedly “aggrieved employees” as defined by California’s Labor Code Private Attorney General 

behalf of herself and other allegedly “aggrieved employees” as defined by California’s Labor Code Private Attorney General 

Act (“PAGA”). On October 10, 2014, the Court granted a motion by the Company to compel all of Rodriguez’s claims, except 

Act (“PAGA”). On October 10, 2014, the Court granted a motion by the Company to compel all of Rodriguez’s claims, except 

the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome of or a range of 

the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome of or a range of 

loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial 

loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial 

Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to 

Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to 

vigorously defend against the litigation.

vigorously defend against the litigation.

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The components of the deferred income tax amounts at December 31, 2016 and 2015, were as follows (in thousands):

The components of the deferred income tax amounts at December 31, 2016 and 2015, were as follows (in thousands):

December 31,

December 31,

2016

2016

2015

2015

Deferred Income Tax Assets

Deferred Income Tax Assets

Provision for bad debts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Provision for bad debts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred compensation and other benefit obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Deferred compensation and other benefit obligations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Workers’ compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Workers’ compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Stock-based compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Credits and net operating loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Credits and net operating loss carryforwards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total deferred income tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total deferred income tax assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 10,510

$ 10,510

112,811

112,811

5,634

5,634

16,772

16,772

30,534

30,534

18,116

18,116

194,377

194,377

$ 11,092

$ 11,092

96,948

96,948

8,206

8,206

15,814

15,814

35,499

35,499

23,885

23,885

191,444

191,444

Deferred Income Tax Liabilities

Deferred Income Tax Liabilities

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Property and equipment basis differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Property and equipment basis differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Other. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total deferred income tax liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total deferred income tax liabilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Valuation allowance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Valuation allowance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total deferred income tax assets, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total deferred income tax assets, net. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(28,681)

(28,681)

(16,640)

(16,640)

(11,658)

(11,658)

(56,979)

(56,979)

(18,907)

(18,907)

(26,960)

(26,960)

(11,890)

(11,890)

(9,720)

(9,720)

(48,570)

(48,570)

(26,329)

(26,329)

$ 118,491

$ 118,491

$ 116,545

$ 116,545

Credits and net operating loss carryforwards primarily include net operating losses in foreign countries of $24.5 million 

Credits and net operating loss carryforwards primarily include net operating losses in foreign countries of $24.5 million 

that expire in 2017 and later; and California enterprise zone tax credits of $3.4 million that expire in 2023. Of the $3.4 million 

that expire in 2017 and later; and California enterprise zone tax credits of $3.4 million that expire in 2023. Of the $3.4 million 

of California enterprise zone tax credits, the Company expects that it will utilize $2.4 million of these credits prior to expiration. 

of California enterprise zone tax credits, the Company expects that it will utilize $2.4 million of these credits prior to expiration. 

Valuation allowances of  $17.9 million have been established for net operating losses carryforwards and other deferred items in 

Valuation allowances of  $17.9 million have been established for net operating losses carryforwards and other deferred items in 

foreign countries. In addition, a valuation allowance of $1.0 million  has been established for California enterprise zone tax 

foreign countries. In addition, a valuation allowance of $1.0 million  has been established for California enterprise zone tax 

The Company has not provided deferred income taxes or foreign withholding taxes on $16.9 million and $5.7 million of 

The Company has not provided deferred income taxes or foreign withholding taxes on $16.9 million and $5.7 million of 

undistributed earnings of its non-U.S. subsidiaries as of December 31, 2016 and 2015, respectively, since the Company intends 

undistributed earnings of its non-U.S. subsidiaries as of December 31, 2016 and 2015, respectively, since the Company intends 

to reinvest these earnings indefinitely. The U.S. tax impact upon repatriation, net of foreign tax credits, would be $2.1 million 

to reinvest these earnings indefinitely. The U.S. tax impact upon repatriation, net of foreign tax credits, would be $2.1 million 

and zero for the years ended December 31, 2016 and 2015, respectively.

and zero for the years ended December 31, 2016 and 2015, respectively.

FASB authoritative guidance prescribes a recognition threshold and measurement attribute criteria for the financial 

FASB authoritative guidance prescribes a recognition threshold and measurement attribute criteria for the financial 

statement recognition and measurement of a tax position taken or expected to be taken in a tax return. The literature also 

statement recognition and measurement of a tax position taken or expected to be taken in a tax return. The literature also 

provides guidance on derecognition, classification, interest and penalties, accounting in interim periods, disclosure and 

provides guidance on derecognition, classification, interest and penalties, accounting in interim periods, disclosure and 

credits.

credits.

transition.

transition.

The following table reconciles the total amounts of gross unrecognized tax benefits from January 1, 2014 to 

The following table reconciles the total amounts of gross unrecognized tax benefits from January 1, 2014 to 

December 31, 2016 (in thousands):

December 31, 2016 (in thousands):

Balance at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at beginning of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross increases—tax positions in prior years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross increases—tax positions in prior years. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross decreases—tax positions in prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross decreases—tax positions in prior years . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross increases—tax positions in current year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gross increases—tax positions in current year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Settlements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Lapse of statute of limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Lapse of statute of limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Balance at end of period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$

December 31,

December 31,

$

$

2015

2015

4,573

4,573

—

—

(1,807)

(1,807)

120

120

(520)

(520)

(1,552)

(1,552)

814

814

2014

2014

$

$

6,110

6,110

(333)

(333)

1

1

35

35

—

—

(1,240)

(1,240)

4,573

4,573

$

$

2016

2016

814

814

92

92

—

—

114

114

—

—

(289)

(289)

731

731

$

$

The total amount of unrecognized tax benefits that, if recognized, would impact the effective tax rate is $0.5 million, $0.5 

The total amount of unrecognized tax benefits that, if recognized, would impact the effective tax rate is $0.5 million, $0.5 

million and $0.9 million for 2016, 2015 and 2014, respectively.

million and $0.9 million for 2016, 2015 and 2014, respectively.

The Company’s continuing practice is to recognize interest and penalties related to income tax matters in income tax 
The Company’s continuing practice is to recognize interest and penalties related to income tax matters in income tax 

expense. The total amount of interest and penalties accrued as of December 31, 2016, is $0.1 million, including a $0.1 million 
expense. The total amount of interest and penalties accrued as of December 31, 2016, is $0.1 million, including a $0.1 million 
reduction recorded in income tax expense during the year. The total amount of interest and penalties accrued as of December 
reduction recorded in income tax expense during the year. The total amount of interest and penalties accrued as of December 
31, 2015 is $0.2 million, including a $2.3 million reduction recorded in income tax expense during the year. The total amount of 
31, 2015 is $0.2 million, including a $2.3 million reduction recorded in income tax expense during the year. The total amount of 
interest and penalties accrued as of December 31, 2014, was $2.5 million, including a $0.3 million reduction recorded in 
interest and penalties accrued as of December 31, 2014, was $2.5 million, including a $0.3 million reduction recorded in 
income tax expense during the year.
income tax expense during the year.

The Company believes it is reasonably possible that the settlement of certain tax uncertainties could occur within the next 
The Company believes it is reasonably possible that the settlement of certain tax uncertainties could occur within the next 

twelve months; accordingly, $0.3 million of the unrecognized gross tax benefit has been classified as a current liability as of 
twelve months; accordingly, $0.3 million of the unrecognized gross tax benefit has been classified as a current liability as of 
December 31, 2016. This amount primarily represents unrecognized tax benefits composed of items related to assessed state 
December 31, 2016. This amount primarily represents unrecognized tax benefits composed of items related to assessed state 
income tax audits and negotiations.
income tax audits and negotiations.

The Company’s major income tax jurisdictions are the United States, Australia, Belgium, Canada, France, Germany and 
The Company’s major income tax jurisdictions are the United States, Australia, Belgium, Canada, France, Germany and 

the United Kingdom. For U.S. federal income tax, the Company remains subject to examination for 2013 and subsequent years. 
the United Kingdom. For U.S. federal income tax, the Company remains subject to examination for 2013 and subsequent years. 
For major U.S. states, with few exceptions, the Company remains subject to examination for 2012 and subsequent years. 
For major U.S. states, with few exceptions, the Company remains subject to examination for 2012 and subsequent years. 
Generally, for the foreign countries, the Company remains subject to examination for 2009 and subsequent years.
Generally, for the foreign countries, the Company remains subject to examination for 2009 and subsequent years.

Note I—Commitments and Contingencies
Note I—Commitments and Contingencies

Rental expense, primarily for office premises, amounted to $87.3 million, $85.9 million and $89.9 million for the years 
Rental expense, primarily for office premises, amounted to $87.3 million, $85.9 million and $89.9 million for the years 

ended December 31, 2016, 2015 and 2014, respectively. The approximate minimum rental commitments for 2017 and thereafter 
ended December 31, 2016, 2015 and 2014, respectively. The approximate minimum rental commitments for 2017 and thereafter 
under non-cancelable leases in effect at December 31, 2016 were as follows (in thousands):
under non-cancelable leases in effect at December 31, 2016 were as follows (in thousands):

2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 85,143
2017 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 85,143
70,863
2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
70,863
2018 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
55,691
2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
55,691
2019 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47,642
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47,642
2020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33,662
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33,662
2021 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
66,939
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
66,939
Thereafter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$ 359,940
$ 359,940

On April 23, 2010, Plaintiffs David Opalinski and James McCabe, on behalf of themselves and a putative class of 
On April 23, 2010, Plaintiffs David Opalinski and James McCabe, on behalf of themselves and a putative class of 
similarly situated Staffing Managers, filed a Complaint in the United States District Court for the District of New Jersey 
similarly situated Staffing Managers, filed a Complaint in the United States District Court for the District of New Jersey 
naming the Company and one of its subsidiaries as Defendants. The Complaint alleges that salaried Staffing Managers located 
naming the Company and one of its subsidiaries as Defendants. The Complaint alleges that salaried Staffing Managers located 
throughout the U.S. have been misclassified as exempt from the Fair Labor Standards Act’s overtime pay requirements. 
throughout the U.S. have been misclassified as exempt from the Fair Labor Standards Act’s overtime pay requirements. 
Plaintiffs seek an unspecified amount for unpaid overtime on behalf of themselves and the class they purport to represent. 
Plaintiffs seek an unspecified amount for unpaid overtime on behalf of themselves and the class they purport to represent. 
Plaintiffs also seek an unspecified amount for statutory penalties, attorneys’ fees and other damages. On October 6, 2011, the 
Plaintiffs also seek an unspecified amount for statutory penalties, attorneys’ fees and other damages. On October 6, 2011, the 
Court granted the Company’s motion to compel arbitration of the Plaintiffs’ allegations. At this stage, it is not feasible to predict 
Court granted the Company’s motion to compel arbitration of the Plaintiffs’ allegations. At this stage, it is not feasible to predict 
the outcome of or a range of loss, should a loss occur, from these allegations and, accordingly, no amounts have been provided 
the outcome of or a range of loss, should a loss occur, from these allegations and, accordingly, no amounts have been provided 
in the Company’s financial statements. The Company believes it has meritorious defenses to the allegations, and the Company 
in the Company’s financial statements. The Company believes it has meritorious defenses to the allegations, and the Company 
intends to continue to vigorously defend against the allegations.
intends to continue to vigorously defend against the allegations.

On March 13, 2014, Plaintiff Leonor Rodriguez, on her own behalf and on behalf of a putative class of allegedly similarly 
On March 13, 2014, Plaintiff Leonor Rodriguez, on her own behalf and on behalf of a putative class of allegedly similarly 

situated individuals, filed a complaint against the Company in the Superior Court of California, San Diego County. The 
situated individuals, filed a complaint against the Company in the Superior Court of California, San Diego County. The 
complaint alleges that a putative class of current and former employees of the Company working in California since March 13, 
complaint alleges that a putative class of current and former employees of the Company working in California since March 13, 
2011 were denied compensation for the time they spent interviewing with clients of the Company as well as performing 
2011 were denied compensation for the time they spent interviewing with clients of the Company as well as performing 
activities related to the interview process. Rodriguez seeks recovery on her own behalf and on behalf of the putative class in an 
activities related to the interview process. Rodriguez seeks recovery on her own behalf and on behalf of the putative class in an 
unspecified amount for this allegedly unpaid compensation. Rodriguez also seeks recovery of an unspecified amount for the 
unspecified amount for this allegedly unpaid compensation. Rodriguez also seeks recovery of an unspecified amount for the 
alleged failure of the Company to provide her and the putative class with accurate wage statements. Rodriguez also seeks an 
alleged failure of the Company to provide her and the putative class with accurate wage statements. Rodriguez also seeks an 
unspecified amount of other damages, attorneys’ fees, and statutory penalties, including but not limited to statutory penalties on 
unspecified amount of other damages, attorneys’ fees, and statutory penalties, including but not limited to statutory penalties on 
behalf of herself and other allegedly “aggrieved employees” as defined by California’s Labor Code Private Attorney General 
behalf of herself and other allegedly “aggrieved employees” as defined by California’s Labor Code Private Attorney General 
Act (“PAGA”). On October 10, 2014, the Court granted a motion by the Company to compel all of Rodriguez’s claims, except 
Act (“PAGA”). On October 10, 2014, the Court granted a motion by the Company to compel all of Rodriguez’s claims, except 
the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome of or a range of 
the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome of or a range of 
loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial 
loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the Company’s Financial 
Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to 
Statements. The Company believes it has meritorious defenses to the allegations and the Company intends to continue to 
vigorously defend against the litigation.
vigorously defend against the litigation.

38

38

39
39

138808_RHI_A/R_10K.indd   39

2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

On March 23, 2015, Plaintiff Jessica Gentry, on her own behalf and on behalf of a putative class of allegedly similarly 
On March 23, 2015, Plaintiff Jessica Gentry, on her own behalf and on behalf of a putative class of allegedly similarly 
situated individuals, filed a complaint against the Company in the Superior Court of California, San Francisco County, which 
situated individuals, filed a complaint against the Company in the Superior Court of California, San Francisco County, which 
was subsequently amended on October 23, 2015. The complaint, which was filed by the same plaintiffs’ law firm that brought 
was subsequently amended on October 23, 2015. The complaint, which was filed by the same plaintiffs’ law firm that brought 
the Rodriguez matter described above, alleges claims similar to those alleged in Rodriguez. Specifically, the complaint alleges 
the Rodriguez matter described above, alleges claims similar to those alleged in Rodriguez. Specifically, the complaint alleges 
that a putative class of current and former employees of the Company working in California since March 13, 2010 were denied 
that a putative class of current and former employees of the Company working in California since March 13, 2010 were denied 
compensation for the time they spent interviewing “for temporary and permanent employment opportunities” as well as 
compensation for the time they spent interviewing “for temporary and permanent employment opportunities” as well as 
performing activities related to the interview process. Gentry seeks recovery on her own behalf and on behalf of the putative 
performing activities related to the interview process. Gentry seeks recovery on her own behalf and on behalf of the putative 
class in an unspecified amount for this allegedly unpaid compensation. Gentry also seeks recovery of an unspecified amount for 
class in an unspecified amount for this allegedly unpaid compensation. Gentry also seeks recovery of an unspecified amount for 
the alleged failure of the Company to provide her and the putative class with accurate wage statements. Gentry also seeks an 
the alleged failure of the Company to provide her and the putative class with accurate wage statements. Gentry also seeks an 
unspecified amount of other damages, attorneys’ fees, and statutory penalties, including penalties for allegedly not paying all 
unspecified amount of other damages, attorneys’ fees, and statutory penalties, including penalties for allegedly not paying all 
wages due upon separation to former employees and statutory penalties on behalf of herself and other allegedly “aggrieved 
wages due upon separation to former employees and statutory penalties on behalf of herself and other allegedly “aggrieved 
employees” as defined by PAGA. On January 4, 2016, the Court denied a motion by the Company to compel all of Gentry’s 
employees” as defined by PAGA. On January 4, 2016, the Court denied a motion by the Company to compel all of Gentry’s 
claims, except the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome 
claims, except the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome 
of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the 
of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the 
Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company 
Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company 
intends to continue to vigorously defend against the litigation.
intends to continue to vigorously defend against the litigation.

The Company is involved in a number of other lawsuits arising in the ordinary course of business. While management 
The Company is involved in a number of other lawsuits arising in the ordinary course of business. While management 
does not expect any of these other matters to have a material adverse effect on the Company’s results of operations, financial 
does not expect any of these other matters to have a material adverse effect on the Company’s results of operations, financial 
position or cash flows, litigation is subject to certain inherent uncertainties.
position or cash flows, litigation is subject to certain inherent uncertainties.

Legal costs associated with the resolution of claims, lawsuits and other contingencies are expensed as incurred.
Legal costs associated with the resolution of claims, lawsuits and other contingencies are expensed as incurred.

Note J—Stockholders’ Equity
Note J—Stockholders’ Equity

Stock Repurchase Program.    As of December 31, 2016, the Company is authorized to repurchase, from time to time, up 
Stock Repurchase Program.    As of December 31, 2016, the Company is authorized to repurchase, from time to time, up 

to 6.4 million additional shares of the Company’s common stock on the open market or in privately negotiated transactions, 
to 6.4 million additional shares of the Company’s common stock on the open market or in privately negotiated transactions, 
depending on market conditions. The number and the cost of common stock shares repurchased during the years ended 
depending on market conditions. The number and the cost of common stock shares repurchased during the years ended 
December 31, 2016, 2015 and 2014, are reflected in the following table (in thousands):
December 31, 2016, 2015 and 2014, are reflected in the following table (in thousands):

Common stock repurchased (in shares) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Common stock repurchased (in shares) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Common stock repurchased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Common stock repurchased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015
4,343
4,343
$ 228,166
$ 228,166

2014
2014
3,336
3,336
$ 161,587
$ 161,587

2016
2016
4,046
4,046
$ 163,614
$ 163,614

Additional stock repurchases were made in connection with employee stock plans, whereby Company shares were 
Additional stock repurchases were made in connection with employee stock plans, whereby Company shares were 
tendered by employees for the payment of exercise price and applicable statutory withholding taxes. The number and the cost of 
tendered by employees for the payment of exercise price and applicable statutory withholding taxes. The number and the cost of 
employee stock plan repurchases made during the years ended December 31, 2016, 2015 and 2014, are reflected in the 
employee stock plan repurchases made during the years ended December 31, 2016, 2015 and 2014, are reflected in the 
following table (in thousands):
following table (in thousands):

Cash Dividends. The Company’s Board of Directors may at their discretion declare and pay dividends upon the shares of 

Cash Dividends. The Company’s Board of Directors may at their discretion declare and pay dividends upon the shares of 

the Company’s stock either out of the Company’s retained earnings or capital surplus. The cash dividends declared during the 

the Company’s stock either out of the Company’s retained earnings or capital surplus. The cash dividends declared during the 

years ended December 31, 2016, 2015 and 2014, are reflected in the following table:

years ended December 31, 2016, 2015 and 2014, are reflected in the following table:

Years Ended December 31,

Years Ended December 31,

2016

2016

2015

2015

2014

2014

.72

.72

Cash dividends declared per share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Cash dividends declared per share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

.88

.88

$

$

.80

.80

$

$

Repurchases of shares and issuances of cash dividends are applied first to the extent of retained earnings and any 

Repurchases of shares and issuances of cash dividends are applied first to the extent of retained earnings and any 

remaining amounts are applied to capital surplus.

remaining amounts are applied to capital surplus.

Note K—Stock Plans

Note K—Stock Plans

Under various stock plans, officers, employees, and outside directors have received or may receive grants of restricted 

Under various stock plans, officers, employees, and outside directors have received or may receive grants of restricted 

stock, stock units, stock appreciation rights or options to purchase common stock. Grants have been made at the discretion of 

stock, stock units, stock appreciation rights or options to purchase common stock. Grants have been made at the discretion of 

the Committees of the Board of Directors. Grants generally vest either on a straight-line basis over four years or on a cliff basis 

the Committees of the Board of Directors. Grants generally vest either on a straight-line basis over four years or on a cliff basis 

over three years. Shares offered under the plan are authorized but unissued shares or treasury shares.

over three years. Shares offered under the plan are authorized but unissued shares or treasury shares.

Recipients of restricted stock do not pay any cash consideration to the Company for the shares, have the right to vote all 

Recipients of restricted stock do not pay any cash consideration to the Company for the shares, have the right to vote all 

shares subject to such grant, and for the years of 2016, 2015 and 2014, there were no grants outstanding that received dividends 

shares subject to such grant, and for the years of 2016, 2015 and 2014, there were no grants outstanding that received dividends 

prior to vesting. Restricted stock grants made on or after July 28, 2009, contain forfeitable rights to dividends. Dividends for 

prior to vesting. Restricted stock grants made on or after July 28, 2009, contain forfeitable rights to dividends. Dividends for 

these grants are accrued on the dividend payment dates but are not paid until the shares vest, and dividends accrued for shares 

these grants are accrued on the dividend payment dates but are not paid until the shares vest, and dividends accrued for shares 

that ultimately do not vest are forfeited. Recipients of stock units do not pay any cash consideration for the units, do not have 

that ultimately do not vest are forfeited. Recipients of stock units do not pay any cash consideration for the units, do not have 

the right to vote, and do not receive dividends with respect to such units. 

the right to vote, and do not receive dividends with respect to such units. 

FASB authoritative guidance requires that excess tax benefits be recognized as an addition to capital surplus and that 

FASB authoritative guidance requires that excess tax benefits be recognized as an addition to capital surplus and that 

unrealized tax benefits be recognized as income tax expense unless there are excess tax benefits from previous equity awards to 

unrealized tax benefits be recognized as income tax expense unless there are excess tax benefits from previous equity awards to 

which it can be offset. The Company calculates the amount of eligible excess tax benefits that are available to offset future tax 

which it can be offset. The Company calculates the amount of eligible excess tax benefits that are available to offset future tax 

shortfalls in accordance with the long-form method described in the FASB authoritative guidance.

shortfalls in accordance with the long-form method described in the FASB authoritative guidance.

The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 

The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 

that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 

that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 

unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 

unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 

requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 

requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 

stock and stock unit awards using the fair market value on the grant date, unless the awards are subject to market conditions, in 

stock and stock unit awards using the fair market value on the grant date, unless the awards are subject to market conditions, in 

which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo simulation 

which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo simulation 

model utilizes multiple input variables to determine the stock-based compensation expense.

model utilizes multiple input variables to determine the stock-based compensation expense.

During the year ended December 31, 2016, the Company granted performance shares to its executives in the form of 

During the year ended December 31, 2016, the Company granted performance shares to its executives in the form of 

restricted stock. The shares granted contain (1) a performance condition based on target net income per share, and (2) a market 

restricted stock. The shares granted contain (1) a performance condition based on target net income per share, and (2) a market 

condition based on Total Shareholder Return (“TSR”). The TSR market condition measures the Company’s performance 

condition based on Total Shareholder Return (“TSR”). The TSR market condition measures the Company’s performance 

against a peer group. Shares will be delivered at the end of the three year vesting and TSR performance period based on the 

against a peer group. Shares will be delivered at the end of the three year vesting and TSR performance period based on the 

Company’s actual performance compared to the peer group. Actual shares earned will range from fifty percent (50%) to one 

Company’s actual performance compared to the peer group. Actual shares earned will range from fifty percent (50%) to one 

hundred fifty percent (150%) of the target award after any adjustment made for the performance condition. The fair value of 

hundred fifty percent (150%) of the target award after any adjustment made for the performance condition. The fair value of 

this award was determined using a Monte Carlo simulation with the following assumptions: an historical volatility of 22.82%, 

this award was determined using a Monte Carlo simulation with the following assumptions: an historical volatility of 22.82%, 

0% dividend yield and a risk-free interest rate of 0.99%. The historical volatility was based on the most recent 2.77-year period 

0% dividend yield and a risk-free interest rate of 0.99%. The historical volatility was based on the most recent 2.77-year period 

for the Company and the components of the peer group. The stock price projection for the Company and the components of the 

for the Company and the components of the peer group. The stock price projection for the Company and the components of the 

peer group assumes a 0% dividend yield. This is mathematically equivalent to reinvesting dividends in the issuing entity over 

peer group assumes a 0% dividend yield. This is mathematically equivalent to reinvesting dividends in the issuing entity over 

the performance period. The risk-free interest rate is equal to the yield, as of the measurement date, of the zero-coupon U.S. 

the performance period. The risk-free interest rate is equal to the yield, as of the measurement date, of the zero-coupon U.S. 

Treasury bill that is commensurate with the remaining performance measurement period.

Treasury bill that is commensurate with the remaining performance measurement period.

Stock-based compensation expense consisted of the following (in thousands):

Stock-based compensation expense consisted of the following (in thousands):

Restricted stock and stock units - expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Restricted stock and stock units - expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 42,699

$ 42,699

$ 41,292

$ 41,292

$ 40,821

$ 40,821

Years Ended December 31,

Years Ended December 31,

2016

2016

2015

2015

2014

2014

The repurchased shares are held in treasury and are presented as if constructively retired. Treasury stock is accounted for 
The repurchased shares are held in treasury and are presented as if constructively retired. Treasury stock is accounted for 
using the cost method. Treasury stock activity for each of the three years ended December 31, 2016, 2015 and 2014 (consisting 
using the cost method. Treasury stock activity for each of the three years ended December 31, 2016, 2015 and 2014 (consisting 
of stock option exercises and the purchase of shares for the treasury) is presented in the Consolidated Statements of 
of stock option exercises and the purchase of shares for the treasury) is presented in the Consolidated Statements of 
Stockholders’ Equity.
Stockholders’ Equity.

40
40

41

41

138808_RHI_A/R_10K.indd   40

2/17/17   1:30 AM

Repurchases related to employee stock plans (in shares) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases related to employee stock plans (in shares) . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases related to employee stock plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Repurchases related to employee stock plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015

359
359
$ 15,170
$ 15,170

474
474
$ 24,755
$ 24,755

462
462
$ 22,386
$ 22,386

2016
2016

2014
2014

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
$
$

$
$

.72
.72

.80
.80

.88
.88

2014
2014

2016
2016

Years Ended December 31,
Years Ended December 31,
2015
2015

Cash dividends declared per share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cash dividends declared per share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$
$

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Cash Dividends. The Company’s Board of Directors may at their discretion declare and pay dividends upon the shares of 
Cash Dividends. The Company’s Board of Directors may at their discretion declare and pay dividends upon the shares of 

the Company’s stock either out of the Company’s retained earnings or capital surplus. The cash dividends declared during the 
the Company’s stock either out of the Company’s retained earnings or capital surplus. The cash dividends declared during the 
years ended December 31, 2016, 2015 and 2014, are reflected in the following table:
years ended December 31, 2016, 2015 and 2014, are reflected in the following table:

On March 23, 2015, Plaintiff Jessica Gentry, on her own behalf and on behalf of a putative class of allegedly similarly 

On March 23, 2015, Plaintiff Jessica Gentry, on her own behalf and on behalf of a putative class of allegedly similarly 

situated individuals, filed a complaint against the Company in the Superior Court of California, San Francisco County, which 

situated individuals, filed a complaint against the Company in the Superior Court of California, San Francisco County, which 

was subsequently amended on October 23, 2015. The complaint, which was filed by the same plaintiffs’ law firm that brought 

was subsequently amended on October 23, 2015. The complaint, which was filed by the same plaintiffs’ law firm that brought 

the Rodriguez matter described above, alleges claims similar to those alleged in Rodriguez. Specifically, the complaint alleges 

the Rodriguez matter described above, alleges claims similar to those alleged in Rodriguez. Specifically, the complaint alleges 

that a putative class of current and former employees of the Company working in California since March 13, 2010 were denied 

that a putative class of current and former employees of the Company working in California since March 13, 2010 were denied 

compensation for the time they spent interviewing “for temporary and permanent employment opportunities” as well as 

compensation for the time they spent interviewing “for temporary and permanent employment opportunities” as well as 

performing activities related to the interview process. Gentry seeks recovery on her own behalf and on behalf of the putative 

performing activities related to the interview process. Gentry seeks recovery on her own behalf and on behalf of the putative 

class in an unspecified amount for this allegedly unpaid compensation. Gentry also seeks recovery of an unspecified amount for 

class in an unspecified amount for this allegedly unpaid compensation. Gentry also seeks recovery of an unspecified amount for 

the alleged failure of the Company to provide her and the putative class with accurate wage statements. Gentry also seeks an 

the alleged failure of the Company to provide her and the putative class with accurate wage statements. Gentry also seeks an 

unspecified amount of other damages, attorneys’ fees, and statutory penalties, including penalties for allegedly not paying all 

unspecified amount of other damages, attorneys’ fees, and statutory penalties, including penalties for allegedly not paying all 

wages due upon separation to former employees and statutory penalties on behalf of herself and other allegedly “aggrieved 

wages due upon separation to former employees and statutory penalties on behalf of herself and other allegedly “aggrieved 

employees” as defined by PAGA. On January 4, 2016, the Court denied a motion by the Company to compel all of Gentry’s 

employees” as defined by PAGA. On January 4, 2016, the Court denied a motion by the Company to compel all of Gentry’s 

claims, except the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome 

claims, except the PAGA claim, to individual arbitration. At this stage of the litigation, it is not feasible to predict the outcome 

of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the 

of or a range of loss, should a loss occur, from this proceeding and, accordingly, no amounts have been provided in the 

Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company 

Company’s Financial Statements. The Company believes it has meritorious defenses to the allegations and the Company 

intends to continue to vigorously defend against the litigation.

intends to continue to vigorously defend against the litigation.

The Company is involved in a number of other lawsuits arising in the ordinary course of business. While management 

The Company is involved in a number of other lawsuits arising in the ordinary course of business. While management 

does not expect any of these other matters to have a material adverse effect on the Company’s results of operations, financial 

does not expect any of these other matters to have a material adverse effect on the Company’s results of operations, financial 

position or cash flows, litigation is subject to certain inherent uncertainties.

position or cash flows, litigation is subject to certain inherent uncertainties.

Legal costs associated with the resolution of claims, lawsuits and other contingencies are expensed as incurred.

Legal costs associated with the resolution of claims, lawsuits and other contingencies are expensed as incurred.

Note J—Stockholders’ Equity

Note J—Stockholders’ Equity

Stock Repurchase Program.    As of December 31, 2016, the Company is authorized to repurchase, from time to time, up 

Stock Repurchase Program.    As of December 31, 2016, the Company is authorized to repurchase, from time to time, up 

to 6.4 million additional shares of the Company’s common stock on the open market or in privately negotiated transactions, 

to 6.4 million additional shares of the Company’s common stock on the open market or in privately negotiated transactions, 

depending on market conditions. The number and the cost of common stock shares repurchased during the years ended 

depending on market conditions. The number and the cost of common stock shares repurchased during the years ended 

December 31, 2016, 2015 and 2014, are reflected in the following table (in thousands):

December 31, 2016, 2015 and 2014, are reflected in the following table (in thousands):

Common stock repurchased (in shares) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common stock repurchased (in shares) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common stock repurchased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Common stock repurchased. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Additional stock repurchases were made in connection with employee stock plans, whereby Company shares were 

Additional stock repurchases were made in connection with employee stock plans, whereby Company shares were 

tendered by employees for the payment of exercise price and applicable statutory withholding taxes. The number and the cost of 

tendered by employees for the payment of exercise price and applicable statutory withholding taxes. The number and the cost of 

employee stock plan repurchases made during the years ended December 31, 2016, 2015 and 2014, are reflected in the 

employee stock plan repurchases made during the years ended December 31, 2016, 2015 and 2014, are reflected in the 

following table (in thousands):

following table (in thousands):

Years Ended December 31,

Years Ended December 31,

2016

2016

4,046

4,046

$ 163,614

$ 163,614

2015

2015

4,343

4,343

$ 228,166

$ 228,166

2014

2014

3,336

3,336

$ 161,587

$ 161,587

Repurchases related to employee stock plans (in shares) . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repurchases related to employee stock plans (in shares) . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repurchases related to employee stock plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Repurchases related to employee stock plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The repurchased shares are held in treasury and are presented as if constructively retired. Treasury stock is accounted for 

The repurchased shares are held in treasury and are presented as if constructively retired. Treasury stock is accounted for 

using the cost method. Treasury stock activity for each of the three years ended December 31, 2016, 2015 and 2014 (consisting 

using the cost method. Treasury stock activity for each of the three years ended December 31, 2016, 2015 and 2014 (consisting 

of stock option exercises and the purchase of shares for the treasury) is presented in the Consolidated Statements of 

of stock option exercises and the purchase of shares for the treasury) is presented in the Consolidated Statements of 

Stockholders’ Equity.

Stockholders’ Equity.

Years Ended December 31,

Years Ended December 31,

2016

2016

359

359

2015

2015

474

474

2014

2014

462

462

$ 15,170

$ 15,170

$ 24,755

$ 24,755

$ 22,386

$ 22,386

Repurchases of shares and issuances of cash dividends are applied first to the extent of retained earnings and any 
Repurchases of shares and issuances of cash dividends are applied first to the extent of retained earnings and any 

remaining amounts are applied to capital surplus.
remaining amounts are applied to capital surplus.

Note K—Stock Plans
Note K—Stock Plans

Under various stock plans, officers, employees, and outside directors have received or may receive grants of restricted 
Under various stock plans, officers, employees, and outside directors have received or may receive grants of restricted 
stock, stock units, stock appreciation rights or options to purchase common stock. Grants have been made at the discretion of 
stock, stock units, stock appreciation rights or options to purchase common stock. Grants have been made at the discretion of 
the Committees of the Board of Directors. Grants generally vest either on a straight-line basis over four years or on a cliff basis 
the Committees of the Board of Directors. Grants generally vest either on a straight-line basis over four years or on a cliff basis 
over three years. Shares offered under the plan are authorized but unissued shares or treasury shares.
over three years. Shares offered under the plan are authorized but unissued shares or treasury shares.

Recipients of restricted stock do not pay any cash consideration to the Company for the shares, have the right to vote all 
Recipients of restricted stock do not pay any cash consideration to the Company for the shares, have the right to vote all 

shares subject to such grant, and for the years of 2016, 2015 and 2014, there were no grants outstanding that received dividends 
shares subject to such grant, and for the years of 2016, 2015 and 2014, there were no grants outstanding that received dividends 
prior to vesting. Restricted stock grants made on or after July 28, 2009, contain forfeitable rights to dividends. Dividends for 
prior to vesting. Restricted stock grants made on or after July 28, 2009, contain forfeitable rights to dividends. Dividends for 
these grants are accrued on the dividend payment dates but are not paid until the shares vest, and dividends accrued for shares 
these grants are accrued on the dividend payment dates but are not paid until the shares vest, and dividends accrued for shares 
that ultimately do not vest are forfeited. Recipients of stock units do not pay any cash consideration for the units, do not have 
that ultimately do not vest are forfeited. Recipients of stock units do not pay any cash consideration for the units, do not have 
the right to vote, and do not receive dividends with respect to such units. 
the right to vote, and do not receive dividends with respect to such units. 

FASB authoritative guidance requires that excess tax benefits be recognized as an addition to capital surplus and that 
FASB authoritative guidance requires that excess tax benefits be recognized as an addition to capital surplus and that 
unrealized tax benefits be recognized as income tax expense unless there are excess tax benefits from previous equity awards to 
unrealized tax benefits be recognized as income tax expense unless there are excess tax benefits from previous equity awards to 
which it can be offset. The Company calculates the amount of eligible excess tax benefits that are available to offset future tax 
which it can be offset. The Company calculates the amount of eligible excess tax benefits that are available to offset future tax 
shortfalls in accordance with the long-form method described in the FASB authoritative guidance.
shortfalls in accordance with the long-form method described in the FASB authoritative guidance.

The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 
The Company recognizes compensation expense equal to the grant-date fair value for all stock-based payment awards 

that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 
that are expected to vest. This expense is recorded on a straight-line basis over the requisite service period of the entire award, 
unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 
unless the awards are subject to performance conditions, in which case the Company recognizes compensation expense over the 
requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 
requisite service period of each separate vesting tranche. The Company determines the grant-date fair value of its restricted 
stock and stock unit awards using the fair market value on the grant date, unless the awards are subject to market conditions, in 
stock and stock unit awards using the fair market value on the grant date, unless the awards are subject to market conditions, in 
which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo simulation 
which case the Company utilizes a binomial-lattice model (i.e., Monte Carlo simulation model). The Monte Carlo simulation 
model utilizes multiple input variables to determine the stock-based compensation expense.
model utilizes multiple input variables to determine the stock-based compensation expense.

During the year ended December 31, 2016, the Company granted performance shares to its executives in the form of 
During the year ended December 31, 2016, the Company granted performance shares to its executives in the form of 
restricted stock. The shares granted contain (1) a performance condition based on target net income per share, and (2) a market 
restricted stock. The shares granted contain (1) a performance condition based on target net income per share, and (2) a market 
condition based on Total Shareholder Return (“TSR”). The TSR market condition measures the Company’s performance 
condition based on Total Shareholder Return (“TSR”). The TSR market condition measures the Company’s performance 
against a peer group. Shares will be delivered at the end of the three year vesting and TSR performance period based on the 
against a peer group. Shares will be delivered at the end of the three year vesting and TSR performance period based on the 
Company’s actual performance compared to the peer group. Actual shares earned will range from fifty percent (50%) to one 
Company’s actual performance compared to the peer group. Actual shares earned will range from fifty percent (50%) to one 
hundred fifty percent (150%) of the target award after any adjustment made for the performance condition. The fair value of 
hundred fifty percent (150%) of the target award after any adjustment made for the performance condition. The fair value of 
this award was determined using a Monte Carlo simulation with the following assumptions: an historical volatility of 22.82%, 
this award was determined using a Monte Carlo simulation with the following assumptions: an historical volatility of 22.82%, 
0% dividend yield and a risk-free interest rate of 0.99%. The historical volatility was based on the most recent 2.77-year period 
0% dividend yield and a risk-free interest rate of 0.99%. The historical volatility was based on the most recent 2.77-year period 
for the Company and the components of the peer group. The stock price projection for the Company and the components of the 
for the Company and the components of the peer group. The stock price projection for the Company and the components of the 
peer group assumes a 0% dividend yield. This is mathematically equivalent to reinvesting dividends in the issuing entity over 
peer group assumes a 0% dividend yield. This is mathematically equivalent to reinvesting dividends in the issuing entity over 
the performance period. The risk-free interest rate is equal to the yield, as of the measurement date, of the zero-coupon U.S. 
the performance period. The risk-free interest rate is equal to the yield, as of the measurement date, of the zero-coupon U.S. 
Treasury bill that is commensurate with the remaining performance measurement period.
Treasury bill that is commensurate with the remaining performance measurement period.

Stock-based compensation expense consisted of the following (in thousands):
Stock-based compensation expense consisted of the following (in thousands):

40

40

41
41

Restricted stock and stock units - expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restricted stock and stock units - expense. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015
$ 41,292
$ 41,292

2014
2014
$ 40,821
$ 40,821

2016
2016
$ 42,699
$ 42,699

138808_RHI_A/R_10K.indd   41

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Unrecognized compensation cost is expected to be recognized over the next four years.  Total unrecognized compensation 
Unrecognized compensation cost is expected to be recognized over the next four years.  Total unrecognized compensation 

cost, net of estimated forfeitures, consisted of the following (in thousands):
cost, net of estimated forfeitures, consisted of the following (in thousands):

Restricted stock and stock units - unrecognized future costs . . . . . . . . . . . . . . . . . . . . . . . .
Restricted stock and stock units - unrecognized future costs . . . . . . . . . . . . . . . . . . . . . . . .

2016
2016
$ 60,481
$ 60,481

December 31,
December 31,
2015
2015
$ 60,627
$ 60,627

2014
2014
$ 54,968
$ 54,968

The following table reflects activity under all stock plans from December 31, 2013 through December 31, 2016, and the 
The following table reflects activity under all stock plans from December 31, 2013 through December 31, 2016, and the 

weighted average exercise prices (in thousands, except per share amounts):
weighted average exercise prices (in thousands, except per share amounts):

Restricted Stock Plans
Restricted Stock Plans
without Market-Condition
without Market-Condition
Weighted
Weighted
Average
Average
Grant Date
Grant Date
Fair Value
Fair Value
$31.68
$31.68
$41.60
$41.60
—
—
$31.96
$31.96
$32.82
$32.82
$36.47
$36.47
$58.14
$58.14
—
—
$36.30
$36.30
$37.63
$37.63
$46.88
$46.88
$38.47
$38.47
—
—
$42.42
$42.42
$41.28
$41.28
$43.78
$43.78

Number of
Number of
Shares/
Shares/
Units
Units
1,317
1,317
585
585
—
—
(712)
(712)
(25)
(25)
1,165
1,165
502
502
—
—
(599)
(599)
(16)
(16)
1,052
1,052
772
772
—
—
(545)
(545)
(36)
(36)
1,243
1,243

Outstanding, December 31, 2013 . . . . .
Outstanding, December 31, 2013 . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . .
Restrictions lapsed . . . . . . . . . . . . . .
Restrictions lapsed . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . .
Outstanding, December 31, 2014 . . . . .
Outstanding, December 31, 2014 . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . .
Restrictions lapsed . . . . . . . . . . . . . .
Restrictions lapsed . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . .
Outstanding, December 31, 2015 . . . . .
Outstanding, December 31, 2015 . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . .
Granted . . . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . .
Exercised . . . . . . . . . . . . . . . . . . . . .
Restrictions lapsed . . . . . . . . . . . . . .
Restrictions lapsed . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . .
Forfeited . . . . . . . . . . . . . . . . . . . . . .
Outstanding, December 31, 2016 . . . . .
Outstanding, December 31, 2016 . . . . .

Restricted Stock Plans
Restricted Stock Plans
with Market-Condition
with Market-Condition

Number of
Number of
Shares/
Shares/
Units
Units
899
899
335
335
—
—
—
—
—
—
1,234
1,234
257
257
—
—
(499)
(499)
—
—
992
992
358
358
—
—
(364)
(364)
(36)
(36)
950
950

Weighted
Weighted
Average
Average
Grant Date
Grant Date
Fair Value
Fair Value
$36.58
$36.58
$50.09
$50.09
—
—
—
—
—
—
$40.24
$40.24
$71.86
$71.86
—
—
$31.41
$31.41
—
—
$52.89
$52.89
$45.93
$45.93
—
—
$43.04
$43.04
$43.04
$43.04
$54.42
$54.42

Stock Option Plans
Stock Option Plans

Number of
Number of
Shares/
Shares/
Units
Units

632
632
—
—
(528)
(528)
—
—
(27)
(27)
77
77
—
—
(54)
(54)
—
—
(11)
(11)
12
12
—
—
(7)
(7)
—
—
(5)
(5)
—
—

Weighted
Weighted
Average Exercise
Average Exercise
Price Per Share
Price Per Share
$27.41
$27.41
—
—
$27.12
$27.12
—
—
$27.83
$27.83
$29.22
$29.22
—
—
$28.18
$28.18
—
—
$30.94
$30.94
$32.36
$32.36
—
—
$32.36
$32.36
—
—
$32.36
$32.36
—
—

The total pre-tax intrinsic value of stock options exercised and the total fair value of shares vested during the years ended 
The total pre-tax intrinsic value of stock options exercised and the total fair value of shares vested during the years ended 

December 31, 2016, 2014 and 2013, are reflected in the following table (in thousands):
December 31, 2016, 2014 and 2013, are reflected in the following table (in thousands):

Total pre-tax intrinsic value of stock options exercised. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total pre-tax intrinsic value of stock options exercised. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total fair value of shares vested. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Total fair value of shares vested. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016
2016

Years Ended December 31,
Years Ended December 31,
2015
2015
1,709
$
1,709
$
$ 56,570
$ 56,570

2014
2014
9,150
$
9,150
$
$ 38,566
$ 38,566

52
$
52
$
$ 39,302
$ 39,302

At December 31, 2016, the total number of available shares to grant under the plans (consisting of either restricted stock, 
At December 31, 2016, the total number of available shares to grant under the plans (consisting of either restricted stock, 

stock units, stock appreciation rights or options to purchase common stock) was approximately 4.7 million. 
stock units, stock appreciation rights or options to purchase common stock) was approximately 4.7 million. 

42
42

43

43

138808_RHI_A/R_10K.indd   42

2/17/17   1:30 AM

Note L—Net Income Per Share

Note L—Net Income Per Share

(in thousands, except per share amounts):

(in thousands, except per share amounts):

The calculation of net income per share for the three years ended December 31, 2016 is reflected in the following table 

The calculation of net income per share for the three years ended December 31, 2016 is reflected in the following table 

Years Ended December 31,

Years Ended December 31,

2015

2015

2014

2014

2016

2016

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 343,389

$ 343,389

$ 357,796

$ 357,796

$ 305,928

$ 305,928

       Weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

       Weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

127,991

127,991

131,749

131,749

134,358

134,358

Basic:

Basic:

        Diluted:

        Diluted:

        Weighted average shares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

        Weighted average shares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

        Dilutive effect of potential common shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

        Dilutive effect of potential common shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

        Diluted weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

        Diluted weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

127,991

127,991

775

775

128,766

128,766

131,749

131,749

1,181

1,181

132,930

132,930

134,358

134,358

1,183

1,183

135,541

135,541

Net income per share:

Net income per share:

        Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

        Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

        Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

        Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$

$

$

$

2.68

2.68

2.67

2.67

$

$

$

$

2.72

2.72

2.69

2.69

$

$

$

$

2.28

2.28

2.26

2.26

Potential common shares include the dilutive effect of stock options, unvested performance-based restricted stock, 

Potential common shares include the dilutive effect of stock options, unvested performance-based restricted stock, 

restricted stock which contains forfeitable rights to dividends, and stock units. 

restricted stock which contains forfeitable rights to dividends, and stock units. 

Employee stock options will have a dilutive effect under the treasury method only when the respective period’s average 

Employee stock options will have a dilutive effect under the treasury method only when the respective period’s average 

market value of the Company’s common stock exceeds the exercise proceeds. Under the treasury method, exercise proceeds 

market value of the Company’s common stock exceeds the exercise proceeds. Under the treasury method, exercise proceeds 

include the amount the employee must pay for exercising stock options, the amount of compensation cost for future service that 

include the amount the employee must pay for exercising stock options, the amount of compensation cost for future service that 

the Company has not yet recognized, and the amount of tax benefits that would be recorded in capital surplus, if the options 

the Company has not yet recognized, and the amount of tax benefits that would be recorded in capital surplus, if the options 

were exercised and the stock units and performance-based restricted stock had vested.

were exercised and the stock units and performance-based restricted stock had vested.

Note M—Business Segments

Note M—Business Segments

The Company, which aggregates its operating segments based on the nature of services, has three reportable segments: 

The Company, which aggregates its operating segments based on the nature of services, has three reportable segments: 

temporary and consultant staffing, permanent placement staffing, and risk consulting and internal audit services. The temporary 

temporary and consultant staffing, permanent placement staffing, and risk consulting and internal audit services. The temporary 

and consultant segment provides specialized staffing in the accounting and finance, administrative and office, information 

and consultant segment provides specialized staffing in the accounting and finance, administrative and office, information 

technology, legal, advertising, marketing and web design fields. The permanent placement segment provides full-time personnel 

technology, legal, advertising, marketing and web design fields. The permanent placement segment provides full-time personnel 

in the accounting, finance, administrative and office, and information technology fields. The risk consulting segment provides 

in the accounting, finance, administrative and office, and information technology fields. The risk consulting segment provides 

business and technology risk consulting and internal audit services.

business and technology risk consulting and internal audit services.

The accounting policies of the segments are set forth in Note A—Summary of Significant Accounting Policies. The 

The accounting policies of the segments are set forth in Note A—Summary of Significant Accounting Policies. The 

Company evaluates performance based on income from operations before net interest income, intangible amortization expense, 

Company evaluates performance based on income from operations before net interest income, intangible amortization expense, 

and income taxes.

and income taxes.

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unrecognized compensation cost is expected to be recognized over the next four years.  Total unrecognized compensation 

Unrecognized compensation cost is expected to be recognized over the next four years.  Total unrecognized compensation 

cost, net of estimated forfeitures, consisted of the following (in thousands):

cost, net of estimated forfeitures, consisted of the following (in thousands):

Restricted stock and stock units - unrecognized future costs . . . . . . . . . . . . . . . . . . . . . . . .

Restricted stock and stock units - unrecognized future costs . . . . . . . . . . . . . . . . . . . . . . . .

$ 60,481

$ 60,481

$ 60,627

$ 60,627

$ 54,968

$ 54,968

December 31,

December 31,

2015

2015

2014

2014

2016

2016

The following table reflects activity under all stock plans from December 31, 2013 through December 31, 2016, and the 

The following table reflects activity under all stock plans from December 31, 2013 through December 31, 2016, and the 

weighted average exercise prices (in thousands, except per share amounts):

weighted average exercise prices (in thousands, except per share amounts):

Restricted Stock Plans

Restricted Stock Plans

without Market-Condition

without Market-Condition

Restricted Stock Plans

Restricted Stock Plans

with Market-Condition

with Market-Condition

Weighted

Weighted

Average

Average

Grant Date

Grant Date

Fair Value

Fair Value

Number of

Number of

Shares/

Shares/

Units

Units

Stock Option Plans

Stock Option Plans

Number of

Number of

Shares/

Shares/

Units

Units

Weighted

Average Exercise

Weighted

Average Exercise

Price Per Share

Price Per Share

Outstanding, December 31, 2013 . . . . .

Outstanding, December 31, 2013 . . . . .

Granted . . . . . . . . . . . . . . . . . . . . . . .

Granted . . . . . . . . . . . . . . . . . . . . . . .

Exercised . . . . . . . . . . . . . . . . . . . . .

Exercised . . . . . . . . . . . . . . . . . . . . .

Restrictions lapsed . . . . . . . . . . . . . .

Restrictions lapsed . . . . . . . . . . . . . .

Forfeited . . . . . . . . . . . . . . . . . . . . . .

Forfeited . . . . . . . . . . . . . . . . . . . . . .

Outstanding, December 31, 2014 . . . . .

Outstanding, December 31, 2014 . . . . .

Granted . . . . . . . . . . . . . . . . . . . . . . .

Granted . . . . . . . . . . . . . . . . . . . . . . .

Exercised . . . . . . . . . . . . . . . . . . . . .

Exercised . . . . . . . . . . . . . . . . . . . . .

Restrictions lapsed . . . . . . . . . . . . . .

Restrictions lapsed . . . . . . . . . . . . . .

Forfeited . . . . . . . . . . . . . . . . . . . . . .

Forfeited . . . . . . . . . . . . . . . . . . . . . .

Outstanding, December 31, 2015 . . . . .

Outstanding, December 31, 2015 . . . . .

Granted . . . . . . . . . . . . . . . . . . . . . . .

Granted . . . . . . . . . . . . . . . . . . . . . . .

Exercised . . . . . . . . . . . . . . . . . . . . .

Exercised . . . . . . . . . . . . . . . . . . . . .

Restrictions lapsed . . . . . . . . . . . . . .

Restrictions lapsed . . . . . . . . . . . . . .

Forfeited . . . . . . . . . . . . . . . . . . . . . .

Forfeited . . . . . . . . . . . . . . . . . . . . . .

Outstanding, December 31, 2016 . . . . .

Outstanding, December 31, 2016 . . . . .

Number of

Number of

Shares/

Shares/

Units

Units

1,317

1,317

585

585

—

—

(712)

(712)

(25)

(25)

1,165

1,165

502

502

—

—

(599)

(599)

(16)

(16)

1,052

1,052

772

772

—

—

(545)

(545)

(36)

(36)

1,243

1,243

$31.68

$31.68

$41.60

$41.60

—

—

$31.96

$31.96

$32.82

$32.82

$36.47

$36.47

$58.14

$58.14

—

—

$36.30

$36.30

$37.63

$37.63

$46.88

$46.88

$38.47

$38.47

—

—

$42.42

$42.42

$41.28

$41.28

$43.78

$43.78

Weighted

Weighted

Average

Average

Grant Date

Grant Date

Fair Value

Fair Value

$36.58

$36.58

$50.09

$50.09

—

—

—

—

—

—

$40.24

$40.24

$71.86

$71.86

$31.41

$31.41

—

—

—

—

$52.89

$52.89

$45.93

$45.93

—

—

$43.04

$43.04

$43.04

$43.04

$54.42

$54.42

899

899

335

335

—

—

—

—

—

—

1,234

1,234

257

257

—

—

(499)

(499)

—

—

992

992

358

358

—

—

(364)

(364)

(36)

(36)

950

950

632

632

—

—

(528)

(528)

—

—

(27)

(27)

77

77

—

—

(54)

(54)

—

—

(11)

(11)

12

12

—

—

(7)

(7)

—

—

(5)

(5)

—

—

$27.41

$27.41

—

—

—

—

$27.12

$27.12

$27.83

$27.83

$29.22

$29.22

—

—

—

—

$28.18

$28.18

$30.94

$30.94

$32.36

$32.36

$32.36

$32.36

$32.36

$32.36

—

—

—

—

—

—

The total pre-tax intrinsic value of stock options exercised and the total fair value of shares vested during the years ended 

The total pre-tax intrinsic value of stock options exercised and the total fair value of shares vested during the years ended 

December 31, 2016, 2014 and 2013, are reflected in the following table (in thousands):

December 31, 2016, 2014 and 2013, are reflected in the following table (in thousands):

Total pre-tax intrinsic value of stock options exercised. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total pre-tax intrinsic value of stock options exercised. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total fair value of shares vested. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Total fair value of shares vested. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

At December 31, 2016, the total number of available shares to grant under the plans (consisting of either restricted stock, 

At December 31, 2016, the total number of available shares to grant under the plans (consisting of either restricted stock, 

stock units, stock appreciation rights or options to purchase common stock) was approximately 4.7 million. 

stock units, stock appreciation rights or options to purchase common stock) was approximately 4.7 million. 

Years Ended December 31,

Years Ended December 31,

2016

2016

$

$

52

52

$ 39,302

$ 39,302

2015

2015

$

$

1,709

1,709

$ 56,570

$ 56,570

2014

2014

$

$

9,150

9,150

$ 38,566

$ 38,566

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Note L—Net Income Per Share
Note L—Net Income Per Share

The calculation of net income per share for the three years ended December 31, 2016 is reflected in the following table 
The calculation of net income per share for the three years ended December 31, 2016 is reflected in the following table 

(in thousands, except per share amounts):
(in thousands, except per share amounts):

        Diluted:
        Diluted:

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Basic:
Basic:
       Weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
       Weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

        Weighted average shares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
        Weighted average shares. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
        Dilutive effect of potential common shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
        Dilutive effect of potential common shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
        Diluted weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
        Diluted weighted average shares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Net income per share:
Net income per share:
        Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
        Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
        Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
        Diluted . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015

2014
2014

2016
2016

$ 343,389
$ 343,389

$ 357,796
$ 357,796

$ 305,928
$ 305,928

127,991
127,991

131,749
131,749

134,358
134,358

127,991
127,991
775
775
128,766
128,766

131,749
131,749
1,181
1,181
132,930
132,930

134,358
134,358
1,183
1,183
135,541
135,541

$
$
$
$

2.68
2.68
2.67
2.67

$
$
$
$

2.72
2.72
2.69
2.69

$
$
$
$

2.28
2.28
2.26
2.26

Potential common shares include the dilutive effect of stock options, unvested performance-based restricted stock, 
Potential common shares include the dilutive effect of stock options, unvested performance-based restricted stock, 

restricted stock which contains forfeitable rights to dividends, and stock units. 
restricted stock which contains forfeitable rights to dividends, and stock units. 

Employee stock options will have a dilutive effect under the treasury method only when the respective period’s average 
Employee stock options will have a dilutive effect under the treasury method only when the respective period’s average 

market value of the Company’s common stock exceeds the exercise proceeds. Under the treasury method, exercise proceeds 
market value of the Company’s common stock exceeds the exercise proceeds. Under the treasury method, exercise proceeds 
include the amount the employee must pay for exercising stock options, the amount of compensation cost for future service that 
include the amount the employee must pay for exercising stock options, the amount of compensation cost for future service that 
the Company has not yet recognized, and the amount of tax benefits that would be recorded in capital surplus, if the options 
the Company has not yet recognized, and the amount of tax benefits that would be recorded in capital surplus, if the options 
were exercised and the stock units and performance-based restricted stock had vested.
were exercised and the stock units and performance-based restricted stock had vested.

Note M—Business Segments
Note M—Business Segments

The Company, which aggregates its operating segments based on the nature of services, has three reportable segments: 
The Company, which aggregates its operating segments based on the nature of services, has three reportable segments: 

temporary and consultant staffing, permanent placement staffing, and risk consulting and internal audit services. The temporary 
temporary and consultant staffing, permanent placement staffing, and risk consulting and internal audit services. The temporary 
and consultant segment provides specialized staffing in the accounting and finance, administrative and office, information 
and consultant segment provides specialized staffing in the accounting and finance, administrative and office, information 
technology, legal, advertising, marketing and web design fields. The permanent placement segment provides full-time personnel 
technology, legal, advertising, marketing and web design fields. The permanent placement segment provides full-time personnel 
in the accounting, finance, administrative and office, and information technology fields. The risk consulting segment provides 
in the accounting, finance, administrative and office, and information technology fields. The risk consulting segment provides 
business and technology risk consulting and internal audit services.
business and technology risk consulting and internal audit services.

The accounting policies of the segments are set forth in Note A—Summary of Significant Accounting Policies. The 
The accounting policies of the segments are set forth in Note A—Summary of Significant Accounting Policies. The 
Company evaluates performance based on income from operations before net interest income, intangible amortization expense, 
Company evaluates performance based on income from operations before net interest income, intangible amortization expense, 
and income taxes.
and income taxes.

42

42

43
43

138808_RHI_A/R_10K.indd   43

2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated 
The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated 

results (in thousands):
results (in thousands):

The Company operates internationally, with operations in North America, South America, Europe, Asia and Australia. 

The Company operates internationally, with operations in North America, South America, Europe, Asia and Australia. 

The following tables represent revenues and long-lived assets by geographic location (in thousands):

The following tables represent revenues and long-lived assets by geographic location (in thousands):

Net service revenues
Net service revenues

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk consulting and internal audit
Risk consulting and internal audit

services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Operating income
Operating income

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk consulting and internal audit
Risk consulting and internal audit

services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Interest income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015

2014
2014

2016
2016

$4,026,777
$4,026,777
419,314
419,314

804,308
804,308
$5,250,399
$5,250,399

$3,930,843
$3,930,843
421,411
421,411

742,679
742,679
$5,094,933
$5,094,933

$3,676,281
$3,676,281
394,515
394,515

624,218
624,218
$4,695,014
$4,695,014

$ 393,704
$ 393,704
80,001
80,001

$ 399,808
$ 399,808
85,019
85,019

$ 358,533
$ 358,533
78,333
78,333

80,754
80,754
554,459
554,459
1,237
1,237
(888)
(888)
$ 554,110
$ 554,110

95,845
95,845
580,672
580,672
192
192
(550)
(550)
$ 581,030
$ 581,030

60,316
60,316
497,182
497,182
557
557
(724)
(724)
$ 497,349
$ 497,349

The Company does not report total assets by segment. The following tables represent identifiable assets by business 
The Company does not report total assets by segment. The following tables represent identifiable assets by business 

segment (in thousands): 
segment (in thousands): 

Accounts receivable
Accounts receivable

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk consulting and internal audit services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk consulting and internal audit services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Goodwill
Goodwill

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk consulting and internal audit services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Risk consulting and internal audit services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2016
2016

December 31,
December 31,
2015
2015

2014
2014

$ 403,074
$ 403,074
129,506
129,506
203,781
203,781
$ 736,361
$ 736,361

$ 425,179
$ 425,179
121,670
121,670
192,878
192,878
$ 739,727
$ 739,727

$ 403,615
$ 403,615
115,563
115,563
169,042
169,042
$ 688,220
$ 688,220

2016
2016

December 31,
December 31,
2015
2015

2014
2014

$ 133,875
$ 133,875
26,015
26,015
49,903
49,903
$ 209,793
$ 209,793

$ 133,173
$ 133,173
26,251
26,251
49,155
49,155
$ 208,579
$ 208,579

$ 133,964
$ 133,964
26,450
26,450
39,074
39,074
$ 199,488
$ 199,488

44
44

45

45

138808_RHI_A/R_10K.indd   44

2/17/17   1:30 AM

Net service revenues (a)

Net service revenues (a)

Domestic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Domestic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assets, long-lived

Assets, long-lived

Domestic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Domestic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,

Years Ended December 31,

2015

2015

2014

2014

2016

2016

$4,220,477

$4,220,477

1,029,922

1,029,922

$5,250,399

$5,250,399

$4,105,013

$4,105,013

989,920

989,920

$5,094,933

$5,094,933

$3,623,812

$3,623,812

1,071,202

1,071,202

$4,695,014

$4,695,014

2016

2016

December 31,

December 31,

2015

2015

2014

2014

$ 136,434

$ 136,434

$ 117,176

$ 117,176

$ 101,181

$ 101,181

25,075

25,075

25,730

25,730

20,573

20,573

$ 161,509

$ 161,509

$ 142,906

$ 142,906

$ 121,754

$ 121,754

  (a) There were no customers that accounted for more than 10% of the Company's total net revenue in any year presented.

  (a) There were no customers that accounted for more than 10% of the Company's total net revenue in any year presented.

   (b) No individual country represented more than 10% of revenues in any year presented.

   (b) No individual country represented more than 10% of revenues in any year presented.

Note N—Quarterly Financial Data (Unaudited)

Note N—Quarterly Financial Data (Unaudited)

The following tabulation shows certain quarterly financial data for 2016 and 2015 (in thousands, except per share 

The following tabulation shows certain quarterly financial data for 2016 and 2015 (in thousands, except per share 

amounts):

amounts):

2016

2016

Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,302,625

Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,302,625

Gross margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 531,972

Gross margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 531,972

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,791

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,791

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Basic net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Basic net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Diluted net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Diluted net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

83,416

83,416

.65

.65

.64

.64

2015

2015

Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,205,563

Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,205,563

Gross margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 494,087

Gross margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 494,087

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 128,174

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 128,174

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Basic net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Basic net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Diluted net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

Diluted net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

77,922

77,922

.59

.59

.58

.58

1

1

1

1

$1,344,160

$1,344,160

$ 556,993

$ 556,993

$ 149,414

$ 149,414

91,616

91,616

$1,338,541

$1,338,541

$ 552,509

$ 552,509

$ 146,324

$ 146,324

90,569

90,569

$1,265,073

$1,265,073

$ 519,202

$ 519,202

$ 124,581

$ 124,581

77,788

77,788

Quarter

Quarter

.71

.71

.71

.71

Quarter

Quarter

2

2

2

2

3

3

3

3

$

$

$

$

$

$

$

$

$

$

$

$

.68

.68

.67

.67

$

$

$

$

$

$

$

$

$

$

$

$

.71

.71

.71

.71

.74

.74

.73

.73

$

$

$

$

$

$

$

$

$

$

$

$

$1,272,058

$1,272,058

$ 530,502

$ 530,502

$ 149,235

$ 149,235

89,706

89,706

$1,312,718

$1,312,718

$ 549,801

$ 549,801

$ 159,306

$ 159,306

96,725

96,725

$1,304,594

$1,304,594

$ 540,081

$ 540,081

$ 144,315

$ 144,315

93,443

93,443

4

4

4

4

.61

.61

.61

.61

.71

.71

.71

.71

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated 

The following table provides a reconciliation of revenue and operating income by reportable segment to consolidated 

The Company operates internationally, with operations in North America, South America, Europe, Asia and Australia. 
The Company operates internationally, with operations in North America, South America, Europe, Asia and Australia. 

The following tables represent revenues and long-lived assets by geographic location (in thousands):
The following tables represent revenues and long-lived assets by geographic location (in thousands):

Net service revenues (a)
Net service revenues (a)

Domestic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Domestic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign (b) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Assets, long-lived
Assets, long-lived

Domestic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Domestic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Foreign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Years Ended December 31,
Years Ended December 31,
2015
2015

2014
2014

2016
2016

$4,220,477
$4,220,477
1,029,922
1,029,922
$5,250,399
$5,250,399

$4,105,013
$4,105,013
989,920
989,920
$5,094,933
$5,094,933

$3,623,812
$3,623,812
1,071,202
1,071,202
$4,695,014
$4,695,014

2016
2016

December 31,
December 31,
2015
2015

2014
2014

$ 136,434
$ 136,434
25,075
25,075
$ 161,509
$ 161,509

$ 117,176
$ 117,176
25,730
25,730
$ 142,906
$ 142,906

$ 101,181
$ 101,181
20,573
20,573
$ 121,754
$ 121,754

  (a) There were no customers that accounted for more than 10% of the Company's total net revenue in any year presented.
  (a) There were no customers that accounted for more than 10% of the Company's total net revenue in any year presented.
   (b) No individual country represented more than 10% of revenues in any year presented.
   (b) No individual country represented more than 10% of revenues in any year presented.

Note N—Quarterly Financial Data (Unaudited)
Note N—Quarterly Financial Data (Unaudited)

The following tabulation shows certain quarterly financial data for 2016 and 2015 (in thousands, except per share 
The following tabulation shows certain quarterly financial data for 2016 and 2015 (in thousands, except per share 

amounts):
amounts):

results (in thousands):

results (in thousands):

Net service revenues

Net service revenues

Operating income

Operating income

segment (in thousands): 

segment (in thousands): 

Accounts receivable

Accounts receivable

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Risk consulting and internal audit

Risk consulting and internal audit

services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

$ 393,704

$ 393,704

80,001

80,001

$ 399,808

$ 399,808

85,019

85,019

$ 358,533

$ 358,533

78,333

78,333

Risk consulting and internal audit

Risk consulting and internal audit

services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Amortization of intangible assets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Interest income, net . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

The Company does not report total assets by segment. The following tables represent identifiable assets by business 

The Company does not report total assets by segment. The following tables represent identifiable assets by business 

Years Ended December 31,

Years Ended December 31,

2015

2015

2014

2014

2016

2016

$4,026,777

$4,026,777

419,314

419,314

804,308

804,308

$5,250,399

$5,250,399

$3,930,843

$3,930,843

421,411

421,411

742,679

742,679

$5,094,933

$5,094,933

$3,676,281

$3,676,281

394,515

394,515

624,218

624,218

$4,695,014

$4,695,014

80,754

80,754

554,459

554,459

1,237

1,237

(888)

(888)

95,845

95,845

580,672

580,672

192

192

(550)

(550)

60,316

60,316

497,182

497,182

557

557

(724)

(724)

$ 554,110

$ 554,110

$ 581,030

$ 581,030

$ 497,349

$ 497,349

2016

2016

December 31,

December 31,

2015

2015

2014

2014

$ 403,074

$ 403,074

$ 425,179

$ 425,179

$ 403,615

$ 403,615

129,506

129,506

203,781

203,781

121,670

121,670

192,878

192,878

115,563

115,563

169,042

169,042

$ 736,361

$ 736,361

$ 739,727

$ 739,727

$ 688,220

$ 688,220

2016

2016

December 31,

December 31,

2015

2015

2014

2014

$ 133,875

$ 133,875

$ 133,173

$ 133,173

$ 133,964

$ 133,964

26,015

26,015

49,903

49,903

26,251

26,251

49,155

49,155

26,450

26,450

39,074

39,074

$ 209,793

$ 209,793

$ 208,579

$ 208,579

$ 199,488

$ 199,488

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Risk consulting and internal audit services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Risk consulting and internal audit services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Goodwill

Goodwill

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Temporary and consultant staffing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Permanent placement staffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Risk consulting and internal audit services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Risk consulting and internal audit services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2
2
$1,344,160
$1,344,160
$ 556,993
$ 556,993
$ 149,414
$ 149,414
91,616
$
91,616
$
.71
$
.71
$
.71
$
.71
$

3
3
$1,338,541
$1,338,541
$ 552,509
$ 552,509
$ 146,324
$ 146,324
90,569
$
90,569
$
.71
$
.71
$
.71
$
.71
$

Quarter
Quarter

2016
2016
Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,302,625
Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,302,625
Gross margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 531,972
Gross margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 531,972
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,791
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 133,791
83,416
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
83,416
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
.65
Basic net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
.65
Basic net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
.64
Diluted net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
.64
Diluted net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1
1

2015
2015
Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,205,563
Net service revenues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $1,205,563
Gross margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 494,087
Gross margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 494,087
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 128,174
Income before income taxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $ 128,174
77,922
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
77,922
Net income . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
.59
Basic net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
.59
Basic net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
.58
Diluted net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $
.58
Diluted net income per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . $

1
1

4
4
$1,265,073
$1,265,073
$ 519,202
$ 519,202
$ 124,581
$ 124,581
77,788
$
77,788
$
.61
$
.61
$
.61
$
.61
$

4
4
$1,304,594
$1,304,594
$ 540,081
$ 540,081
$ 144,315
$ 144,315
93,443
$
93,443
$
.71
$
.71
$
.71
$
.71
$

Quarter
Quarter

2
2
$1,272,058
$1,272,058
$ 530,502
$ 530,502
$ 149,235
$ 149,235
89,706
$
89,706
$
.68
$
.68
$
.67
$
.67
$

3
3
$1,312,718
$1,312,718
$ 549,801
$ 549,801
$ 159,306
$ 159,306
96,725
$
96,725
$
.74
$
.74
$
.73
$
.73
$

44

44

45
45

138808_RHI_A/R_10K.indd   45

2/17/17   1:30 AM

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Note O—Subsequent Events
Note O—Subsequent Events

On February 8, 2017 the Company announced the following:
On February 8, 2017 the Company announced the following:

$.24
Quarterly dividend per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
$.24
Quarterly dividend per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
February 8, 2017
Declaration date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
February 8, 2017
Declaration date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Record date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 24, 2017
Record date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 24, 2017
Payment date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 15, 2017
Payment date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 15, 2017

46
46

138808_RHI_A/R_10K.indd   46

2/17/17   1:30 AM

To the Board of Directors and Stockholders of Robert Half International Inc.:

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of Robert Half International Inc.:

In our opinion, the consolidated financial statements listed in the index appearing under Item 15(a)(1) present fairly, in all 

material respects, the financial position of Robert Half International Inc. and its subsidiaries at December 31, 2016 and 2015, 

and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2016 in 

conformity with accounting principles generally accepted in the United States of America.  In addition, in our opinion, the 

In our opinion, the consolidated financial statements listed in the index appearing under Item 15(a)(1) present fairly, in all 

financial statement schedule listed in the index appearing under Item 15(a)(2) presents fairly, in all material respects, the 

material respects, the financial position of Robert Half International Inc. and its subsidiaries at December 31, 2016 and 2015, 

information set forth therein when read in conjunction with the related consolidated financial statements.  Also in our opinion, 

and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2016 in 

the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2016, 

conformity with accounting principles generally accepted in the United States of America.  In addition, in our opinion, the 

based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring 

financial statement schedule listed in the index appearing under Item 15(a)(2) presents fairly, in all material respects, the 

Organizations of the Treadway Commission (COSO).  The Company's management is responsible for these financial statements 

information set forth therein when read in conjunction with the related consolidated financial statements.  Also in our opinion, 

and financial statement schedule, for maintaining effective internal control over financial reporting and for its assessment of the 

the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2016, 

effectiveness of internal control over financial reporting, included in Management's Report on Internal Control over Financial 

based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring 

Reporting appearing in Item 9A.  Our responsibility is to express opinions on these financial statements, on the financial 

Organizations of the Treadway Commission (COSO).  The Company's management is responsible for these financial statements 

statement schedule, and on the Company's internal control over financial reporting based on our integrated audits.  We 

and financial statement schedule, for maintaining effective internal control over financial reporting and for its assessment of the 

conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).  

effectiveness of internal control over financial reporting, included in Management's Report on Internal Control over Financial 

Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial 

Reporting appearing in Item 9A.  Our responsibility is to express opinions on these financial statements, on the financial 

statements are free of material misstatement and whether effective internal control over financial reporting was maintained in 

statement schedule, and on the Company's internal control over financial reporting based on our integrated audits.  We 

all material respects.  Our audits of the financial statements included examining, on a test basis, evidence supporting the 

conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).  

amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by 

Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial 

management, and evaluating the overall financial statement presentation.  Our audit of internal control over financial reporting 

statements are free of material misstatement and whether effective internal control over financial reporting was maintained in 

included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 

all material respects.  Our audits of the financial statements included examining, on a test basis, evidence supporting the 

exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk.  Our 

amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by 

audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our 

management, and evaluating the overall financial statement presentation.  Our audit of internal control over financial reporting 

audits provide a reasonable basis for our opinions.

included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 

exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk.  Our 

audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our 

As discussed in Note B to the consolidated financial statements, the Company changed the manner in which it classifies 

deferred tax assets and liabilities on the consolidated balance sheets in 2016.

audits provide a reasonable basis for our opinions.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 

As discussed in Note B to the consolidated financial statements, the Company changed the manner in which it classifies 

reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 

deferred tax assets and liabilities on the consolidated balance sheets in 2016.

accepted accounting principles.  A company’s internal control over financial reporting includes those policies and procedures 

that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 

dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit 

reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 

preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 

accepted accounting principles.  A company’s internal control over financial reporting includes those policies and procedures 

expenditures of the company are being made only in accordance with authorizations of management and directors of the 

that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 

company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 

dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit 

disposition of the company’s assets that could have a material effect on the financial statements.

preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 

expenditures of the company are being made only in accordance with authorizations of management and directors of the 

company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  

Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 

disposition of the company’s assets that could have a material effect on the financial statements.

inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  

Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 

/s/ PricewaterhouseCoopers LLP

inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

San Francisco, California

February 13, 2017

/s/ PricewaterhouseCoopers LLP

San Francisco, California

February 13, 2017

47

47

ROBERT HALF | 2016 ANNUAL REPORT 
 
Note O—Subsequent Events

Note O—Subsequent Events

On February 8, 2017 the Company announced the following:

On February 8, 2017 the Company announced the following:

Quarterly dividend per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Quarterly dividend per share . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Declaration date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Declaration date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Record date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 24, 2017

Record date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . February 24, 2017

Payment date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 15, 2017

Payment date. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . March 15, 2017

February 8, 2017

February 8, 2017

$.24

$.24

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of Robert Half International Inc.:

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

In our opinion, the consolidated financial statements listed in the index appearing under Item 15(a)(1) present fairly, in all 

In our opinion, the consolidated financial statements listed in the index appearing under Item 15(a)(1) present fairly, in all 

To the Board of Directors and Stockholders of Robert Half International Inc.:
material respects, the financial position of Robert Half International Inc. and its subsidiaries at December 31, 2016 and 2015, 
and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2016 in 
conformity with accounting principles generally accepted in the United States of America.  In addition, in our opinion, the 
financial statement schedule listed in the index appearing under Item 15(a)(2) presents fairly, in all material respects, the 
material respects, the financial position of Robert Half International Inc. and its subsidiaries at December 31, 2016 and 2015, 
information set forth therein when read in conjunction with the related consolidated financial statements.  Also in our opinion, 
and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2016 in 
the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2016, 
conformity with accounting principles generally accepted in the United States of America.  In addition, in our opinion, the 
based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring 
financial statement schedule listed in the index appearing under Item 15(a)(2) presents fairly, in all material respects, the 
Organizations of the Treadway Commission (COSO).  The Company's management is responsible for these financial statements 
information set forth therein when read in conjunction with the related consolidated financial statements.  Also in our opinion, 
and financial statement schedule, for maintaining effective internal control over financial reporting and for its assessment of the 
the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2016, 
effectiveness of internal control over financial reporting, included in Management's Report on Internal Control over Financial 
based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring 
Reporting appearing in Item 9A.  Our responsibility is to express opinions on these financial statements, on the financial 
Organizations of the Treadway Commission (COSO).  The Company's management is responsible for these financial statements 
statement schedule, and on the Company's internal control over financial reporting based on our integrated audits.  We 
and financial statement schedule, for maintaining effective internal control over financial reporting and for its assessment of the 
conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).  
effectiveness of internal control over financial reporting, included in Management's Report on Internal Control over Financial 
Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial 
Reporting appearing in Item 9A.  Our responsibility is to express opinions on these financial statements, on the financial 
statements are free of material misstatement and whether effective internal control over financial reporting was maintained in 
statement schedule, and on the Company's internal control over financial reporting based on our integrated audits.  We 
all material respects.  Our audits of the financial statements included examining, on a test basis, evidence supporting the 
conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).  
amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by 
Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial 
management, and evaluating the overall financial statement presentation.  Our audit of internal control over financial reporting 
statements are free of material misstatement and whether effective internal control over financial reporting was maintained in 
included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 
all material respects.  Our audits of the financial statements included examining, on a test basis, evidence supporting the 
exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk.  Our 
amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by 
audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our 
management, and evaluating the overall financial statement presentation.  Our audit of internal control over financial reporting 
audits provide a reasonable basis for our opinions.
included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness 
exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk.  Our 
audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our 
deferred tax assets and liabilities on the consolidated balance sheets in 2016.
audits provide a reasonable basis for our opinions.

As discussed in Note B to the consolidated financial statements, the Company changed the manner in which it classifies 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
As discussed in Note B to the consolidated financial statements, the Company changed the manner in which it classifies 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
deferred tax assets and liabilities on the consolidated balance sheets in 2016.
accepted accounting principles.  A company’s internal control over financial reporting includes those policies and procedures 
that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
accepted accounting principles.  A company’s internal control over financial reporting includes those policies and procedures 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit 
disposition of the company’s assets that could have a material effect on the financial statements.
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
disposition of the company’s assets that could have a material effect on the financial statements.
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  

Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
/s/ PricewaterhouseCoopers LLP
inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

San Francisco, California
February 13, 2017
/s/ PricewaterhouseCoopers LLP

San Francisco, California
February 13, 2017

47

47

138808_RHI_A/R_10K.indd   47

2/17/17   1:30 AM

46

46

ROBERT HALF | 2016 ANNUAL REPORT 
 
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

PART III

None.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Item 9A. Controls and Procedures

None.
Disclosure Controls and Procedures. Management, including the Company’s Chairman and Chief Executive Officer and 

Changes in Internal Control over Financial Reporting. There have been no changes in the Company’s internal controls 

Changes in Internal Control over Financial Reporting. There have been no changes in the Company’s internal controls 

the Vice Chairman and Chief Financial Officer, evaluated the effectiveness of the design and operation of the Company’s 
Item 9A. Controls and Procedures
disclosure controls and procedures as of the end of the period covered by this report. Based upon that evaluation, the Chairman 
and Chief Executive Officer and the Vice Chairman and Chief Financial Officer concluded that the disclosure controls and 
Disclosure Controls and Procedures. Management, including the Company’s Chairman and Chief Executive Officer and 
procedures were effective to ensure that information required to be disclosed in the reports the Company files and submits 
the Vice Chairman and Chief Financial Officer, evaluated the effectiveness of the design and operation of the Company’s 
under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and 
disclosure controls and procedures as of the end of the period covered by this report. Based upon that evaluation, the Chairman 
forms of the Securities and Exchange Commission and that information required to be disclosed by the Company in the reports 
and Chief Executive Officer and the Vice Chairman and Chief Financial Officer concluded that the disclosure controls and 
that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including its 
procedures were effective to ensure that information required to be disclosed in the reports the Company files and submits 
principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.
under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and 
forms of the Securities and Exchange Commission and that information required to be disclosed by the Company in the reports 
that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including its 
over financial reporting identified in connection with the evaluation required by Rule 13a-15 of the Securities Exchange Act of 
principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.
1934 that occurred during the Company’s fourth quarter that has materially affected, or is reasonably likely to materially affect, 
the Company’s internal control over financial reporting.
over financial reporting identified in connection with the evaluation required by Rule 13a-15 of the Securities Exchange Act of 
Management’s Report on Internal Control over Financial Reporting. Management is responsible for establishing and 
1934 that occurred during the Company’s fourth quarter that has materially affected, or is reasonably likely to materially affect, 
maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act 
the Company’s internal control over financial reporting.
of 1934, as amended). Management assessed the effectiveness of the Company’s internal control over financial reporting as of 
December 31, 2016, using criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of 
Management’s Report on Internal Control over Financial Reporting. Management is responsible for establishing and 
Sponsoring Organizations of the Treadway Commission (COSO) and concluded that the Company maintained effective internal 
maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act 
control over financial reporting as of December 31, 2016.
of 1934, as amended). Management assessed the effectiveness of the Company’s internal control over financial reporting as of 
December 31, 2016, using criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of 
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
Sponsoring Organizations of the Treadway Commission (COSO) and concluded that the Company maintained effective internal 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
control over financial reporting as of December 31, 2016.
inadequate because of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 
The effectiveness of the Company’s internal control over financial reporting as of December 31, 2016, has been audited 
Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 
by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which is included 
inadequate because of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate.
herein.

Except as provided below in this Part III, the information required by Items 10 through 14 of Part III is incorporated by 

reference from Item 1 of this Report and from the registrant’s Proxy Statement, under the captions “Nomination and Election of 

Directors,” “Beneficial Stock Ownership,” “Compensation Discussion and Analysis,” “Compensation Tables,” “Corporate 

Governance,” “The Board and Committees” and “Independent Registered Public Accounting Firm” which Proxy Statement 

PART III

will be mailed to stockholders in connection with the registrant’s annual meeting of stockholders which is scheduled to be held 

in May 2017.

Except as provided below in this Part III, the information required by Items 10 through 14 of Part III is incorporated by 

reference from Item 1 of this Report and from the registrant’s Proxy Statement, under the captions “Nomination and Election of 

Directors,” “Beneficial Stock Ownership,” “Compensation Discussion and Analysis,” “Compensation Tables,” “Corporate 

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

Governance,” “The Board and Committees” and “Independent Registered Public Accounting Firm” which Proxy Statement 

Equity Compensation Plan Information

will be mailed to stockholders in connection with the registrant’s annual meeting of stockholders which is scheduled to be held 

in May 2017.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

Number of securities

to be issued upon

exercise of

outstanding options,

warrants and rights

A

Number of securities

to be issued upon

—

exercise of

outstanding options,

warrants and rights

—

Weighted average

exercise price of

outstanding options,

warrants and rights

B

$—

Weighted average

exercise price of

outstanding options,

warrants and rights

—

Number of securities

remaining available for

future issuance under

equity compensation plans

(excluding securities

reflected in column A)

C

Number of securities

remaining available for

4,707,916

future issuance under

equity compensation plans

(excluding securities

reflected in column A)

—

Equity Compensation Plan Information

Plan Category

Equity compensation plans approved by security

holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Equity compensation plans not approved by

security holders. . . . . . . . . . . . . . . . . . . . . . . . . . . .

Plan Category

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Equity compensation plans approved by security

holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Since May 2005, all grants have been made pursuant to the Stock Incentive Plan, which was approved by stockholders in 

Equity compensation plans not approved by

May 2005 and re-approved in May 2008, May 2011, May 2013, and May 2014. Such plan authorizes the issuance of stock 

security holders. . . . . . . . . . . . . . . . . . . . . . . . . . . .

options, restricted stock, stock units and stock appreciation rights to directors, executive officers and employees.

—

Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A

—

—

—

—

B

$—

$—

—

$—

C

4,707,916

4,707,916

4,707,916

Since May 2005, all grants have been made pursuant to the Stock Incentive Plan, which was approved by stockholders in 

May 2005 and re-approved in May 2008, May 2011, May 2013, and May 2014. Such plan authorizes the issuance of stock 

options, restricted stock, stock units and stock appreciation rights to directors, executive officers and employees.

The effectiveness of the Company’s internal control over financial reporting as of December 31, 2016, has been audited 
Item 9B. Other Information
by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which is included 
herein.

None.

Item 9B. Other Information

None.

48

48

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
None.

None.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A. Controls and Procedures

Disclosure Controls and Procedures. Management, including the Company’s Chairman and Chief Executive Officer and 

the Vice Chairman and Chief Financial Officer, evaluated the effectiveness of the design and operation of the Company’s 

Item 9A. Controls and Procedures

disclosure controls and procedures as of the end of the period covered by this report. Based upon that evaluation, the Chairman 

and Chief Executive Officer and the Vice Chairman and Chief Financial Officer concluded that the disclosure controls and 

Disclosure Controls and Procedures. Management, including the Company’s Chairman and Chief Executive Officer and 

procedures were effective to ensure that information required to be disclosed in the reports the Company files and submits 

the Vice Chairman and Chief Financial Officer, evaluated the effectiveness of the design and operation of the Company’s 

under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and 

disclosure controls and procedures as of the end of the period covered by this report. Based upon that evaluation, the Chairman 

forms of the Securities and Exchange Commission and that information required to be disclosed by the Company in the reports 

and Chief Executive Officer and the Vice Chairman and Chief Financial Officer concluded that the disclosure controls and 

that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including its 

procedures were effective to ensure that information required to be disclosed in the reports the Company files and submits 

principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.

under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the rules and 

forms of the Securities and Exchange Commission and that information required to be disclosed by the Company in the reports 

Changes in Internal Control over Financial Reporting. There have been no changes in the Company’s internal controls 

that it files or submits under the Exchange Act is accumulated and communicated to the Company’s management, including its 

over financial reporting identified in connection with the evaluation required by Rule 13a-15 of the Securities Exchange Act of 

principal executive and principal financial officers, as appropriate to allow timely decisions regarding required disclosure.

1934 that occurred during the Company’s fourth quarter that has materially affected, or is reasonably likely to materially affect, 

the Company’s internal control over financial reporting.

Changes in Internal Control over Financial Reporting. There have been no changes in the Company’s internal controls 

over financial reporting identified in connection with the evaluation required by Rule 13a-15 of the Securities Exchange Act of 

Management’s Report on Internal Control over Financial Reporting. Management is responsible for establishing and 

1934 that occurred during the Company’s fourth quarter that has materially affected, or is reasonably likely to materially affect, 

maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act 

the Company’s internal control over financial reporting.

of 1934, as amended). Management assessed the effectiveness of the Company’s internal control over financial reporting as of 

December 31, 2016, using criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of 

Management’s Report on Internal Control over Financial Reporting. Management is responsible for establishing and 

Sponsoring Organizations of the Treadway Commission (COSO) and concluded that the Company maintained effective internal 

maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act 

control over financial reporting as of December 31, 2016.

of 1934, as amended). Management assessed the effectiveness of the Company’s internal control over financial reporting as of 

December 31, 2016, using criteria established in Internal Control-Integrated Framework (2013) issued by the Committee of 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 

Sponsoring Organizations of the Treadway Commission (COSO) and concluded that the Company maintained effective internal 

Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 

control over financial reporting as of December 31, 2016.

inadequate because of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. 

The effectiveness of the Company’s internal control over financial reporting as of December 31, 2016, has been audited 

Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become 

by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which is included 

inadequate because of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate.

The effectiveness of the Company’s internal control over financial reporting as of December 31, 2016, has been audited 

Item 9B. Other Information

by PricewaterhouseCoopers LLP, an independent registered public accounting firm, as stated in their report which is included 

herein.

herein.

None.

None.

Item 9B. Other Information

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

PART III

Except as provided below in this Part III, the information required by Items 10 through 14 of Part III is incorporated by 

Except as provided below in this Part III, the information required by Items 10 through 14 of Part III is incorporated by 

reference from Item 1 of this Report and from the registrant’s Proxy Statement, under the captions “Nomination and Election of 
Directors,” “Beneficial Stock Ownership,” “Compensation Discussion and Analysis,” “Compensation Tables,” “Corporate 
Governance,” “The Board and Committees” and “Independent Registered Public Accounting Firm” which Proxy Statement 
PART III
will be mailed to stockholders in connection with the registrant’s annual meeting of stockholders which is scheduled to be held 
in May 2017.
reference from Item 1 of this Report and from the registrant’s Proxy Statement, under the captions “Nomination and Election of 
Directors,” “Beneficial Stock Ownership,” “Compensation Discussion and Analysis,” “Compensation Tables,” “Corporate 
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
Governance,” “The Board and Committees” and “Independent Registered Public Accounting Firm” which Proxy Statement 
Equity Compensation Plan Information
will be mailed to stockholders in connection with the registrant’s annual meeting of stockholders which is scheduled to be held 
in May 2017.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

Equity Compensation Plan Information

Plan Category

Equity compensation plans approved by security

holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Equity compensation plans not approved by

security holders. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Plan Category
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Equity compensation plans approved by security

Number of securities
to be issued upon
exercise of
outstanding options,
warrants and rights
A

Weighted average
exercise price of
outstanding options,
warrants and rights
B

Number of securities
remaining available for
future issuance under
equity compensation plans
(excluding securities
reflected in column A)
C

Number of securities
—
to be issued upon
exercise of
outstanding options,
—
warrants and rights
A
—

$—
Weighted average
exercise price of
outstanding options,
—
warrants and rights
B
$—

Number of securities
remaining available for
4,707,916
future issuance under
equity compensation plans
(excluding securities
—
reflected in column A)
C
4,707,916

holders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

—
Since May 2005, all grants have been made pursuant to the Stock Incentive Plan, which was approved by stockholders in 

Equity compensation plans not approved by
May 2005 and re-approved in May 2008, May 2011, May 2013, and May 2014. Such plan authorizes the issuance of stock 
security holders. . . . . . . . . . . . . . . . . . . . . . . . . . . .
options, restricted stock, stock units and stock appreciation rights to directors, executive officers and employees.
Total . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4,707,916

4,707,916

$—

$—

—

—

—

—

Since May 2005, all grants have been made pursuant to the Stock Incentive Plan, which was approved by stockholders in 

May 2005 and re-approved in May 2008, May 2011, May 2013, and May 2014. Such plan authorizes the issuance of stock 
options, restricted stock, stock units and stock appreciation rights to directors, executive officers and employees.

48

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Item 15.    Exhibits and Financial Statement Schedules

(a)  1.    Financial Statements

PART IV

PART IV

Item 15.    Exhibits and Financial Statement Schedules

The following consolidated financial statements of the Company and its subsidiaries are included in Item 8 of this report:

(a)  1.    Financial Statements

Consolidated statements of financial position at December 31, 2016 and 2015.

Consolidated statements of operations for the years ended December 31, 2016, 2015, and 2014.

The following consolidated financial statements of the Company and its subsidiaries are included in Item 8 of this report:

Consolidated statements of comprehensive income for the years ended December 31, 2016, 2015, and 2014.
Consolidated statements of financial position at December 31, 2016 and 2015.
Consolidated statements of stockholders’ equity for the years ended December 31, 2016, 2015, and 2014.
Consolidated statements of operations for the years ended December 31, 2016, 2015, and 2014.
Consolidated statements of cash flows for the years ended December 31, 2016, 2015, and 2014.
Consolidated statements of comprehensive income for the years ended December 31, 2016, 2015, and 2014.
Notes to consolidated financial statements.
Consolidated statements of stockholders’ equity for the years ended December 31, 2016, 2015, and 2014.

Report of independent registered public accounting firm.

Consolidated statements of cash flows for the years ended December 31, 2016, 2015, and 2014.

Selected quarterly financial data for the years ended December 31, 2016 and 2015 are set forth in Note N—Quarterly 

Notes to consolidated financial statements.

Financial Data (Unaudited) included in Item 8 of this report.

Report of independent registered public accounting firm.

2. Financial Statement Schedules

Selected quarterly financial data for the years ended December 31, 2016 and 2015 are set forth in Note N—Quarterly 

Financial Data (Unaudited) included in Item 8 of this report.
Schedule II—Valuation and Qualifying Accounts

Schedules I, III, IV and V have been omitted as they are not applicable.

2. Financial Statement Schedules

Schedule II—Valuation and Qualifying Accounts

Schedules I, III, IV and V have been omitted as they are not applicable.

50

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3. Exhibits

Exhibit

No.

3. Exhibits

3.1

Exhibit

No.

3.2

3.1

4.1

3.2

*10.1

4.1

*10.2

*10.1

*10.2

*10.3  

*10.3  

*10.4

*10.4

*10.5  

*10.5  

*10.6  

*10.6  

*10.7  

*10.7  

*10.8

*10.8

Exhibit

Exhibit

Restated Certificate of Incorporation, incorporated by reference to Exhibit 3.1 to

Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2009.

Amended and Restated By-Laws, incorporated by reference to Exhibit 3.2 to Registrant’s

Restated Certificate of Incorporation, incorporated by reference to Exhibit 3.1 to

Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2016.

Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2009.

Restated Certificate of Incorporation of Registrant (filed as Exhibit 3.1).

Amended and Restated By-Laws, incorporated by reference to Exhibit 3.2 to Registrant’s

Form of Power of Attorney and Indemnification Agreement, incorporated by reference to

Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2016.

Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended

Restated Certificate of Incorporation of Registrant (filed as Exhibit 3.1).

September 30, 2002.

September 30, 2002.

Employment Agreement between the Registrant and Harold M. Messmer, Jr., incorporated

Form of Power of Attorney and Indemnification Agreement, incorporated by reference to

by reference to (i) Exhibit 10.(c) to the Registrant’s Annual Report on Form 10-K for the

Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended

fiscal year ended December 31, 1985, (ii) Exhibit 10.2(b) to Registrant’s Registration

Statement on Form S-1 (No. 33-15171), (iii) Exhibit 10.2(c) to the Registrant’s Annual

Employment Agreement between the Registrant and Harold M. Messmer, Jr., incorporated

Report on Form 10-K for the fiscal year ended December 31, 1987, (iv) Exhibit 10.2(d) to

by reference to (i) Exhibit 10.(c) to the Registrant’s Annual Report on Form 10-K for the

the Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1988,

fiscal year ended December 31, 1985, (ii) Exhibit 10.2(b) to Registrant’s Registration

(v) Exhibit 28.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter

Statement on Form S-1 (No. 33-15171), (iii) Exhibit 10.2(c) to the Registrant’s Annual

ended March 31, 1990, (vi) Exhibit 10.8 to the Registrant’s Annual Report on Form 10-K

Report on Form 10-K for the fiscal year ended December 31, 1987, (iv) Exhibit 10.2(d) to

for the fiscal year ended December 31, 1991, (vii) Exhibit 10.1 to the Registrant’s Quarterly

the Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1988,

Report on Form 10-Q for the fiscal quarter ended June 30, 1993, (viii) Exhibit 10.7 to the

(v) Exhibit 28.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter

Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1993,

ended March 31, 1990, (vi) Exhibit 10.8 to the Registrant’s Annual Report on Form 10-K

(ix) Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter

for the fiscal year ended December 31, 1991, (vii) Exhibit 10.1 to the Registrant’s Quarterly

ended March 31, 1995, (x) Exhibit 10.7 to the Registrant’s Annual Report on Form 10-K for

Report on Form 10-Q for the fiscal quarter ended June 30, 1993, (viii) Exhibit 10.7 to the

the fiscal year ended December 31, 1995, (xi) Exhibit 10.2 to the Registrant’s Annual

Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1993,

Report on Form 10-K for the fiscal year ended December 31, 1996, (xii) Exhibit 10.2 to the

(ix) Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter

Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1997,

ended March 31, 1995, (x) Exhibit 10.7 to the Registrant’s Annual Report on Form 10-K for

(xiii) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for the fiscal year ended

the fiscal year ended December 31, 1995, (xi) Exhibit 10.2 to the Registrant’s Annual

December 31, 1998, (xiv) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for

Report on Form 10-K for the fiscal year ended December 31, 1996, (xii) Exhibit 10.2 to the

the fiscal year ended December 31, 1999, (xv) Exhibit 10.1 to the Registrant’s Quarterly

Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1997,

Report on Form 10-Q for the fiscal quarter ended March 31, 2004, (xvi) Exhibit 10.5 to the

(xiii) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for the fiscal year ended

Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2008, and

December 31, 1998, (xiv) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for

(xvii) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for the fiscal year

the fiscal year ended December 31, 1999, (xv) Exhibit 10.1 to the Registrant’s Quarterly

ended December 31, 2010.

Report on Form 10-Q for the fiscal quarter ended March 31, 2004, (xvi) Exhibit 10.5 to the

Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2008, and

Amended and Restated Retirement Agreement between Registrant and Harold M. Messmer

(xvii) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for the fiscal year

Jr., incorporated by reference to Exhibit 99.2 to the Registrant’s Current Report on Form 8-

ended December 31, 2010.

K dated December 7, 2006.

Amended and Restated Retirement Agreement between Registrant and Harold M. Messmer

Amended and Restated Deferred Compensation Plan, incorporated by reference to Exhibit

Jr., incorporated by reference to Exhibit 99.2 to the Registrant’s Current Report on Form 8-

10.4 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended

K dated December 7, 2006.

June 30, 2008.

Amended and Restated Deferred Compensation Plan, incorporated by reference to Exhibit

Amended and Restated Severance Agreement dated as of February 9, 2011, between

10.4 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended

Registrant and Paul F. Gentzkow, incorporated by reference to Exhibit 10.8 to Registrant’s

June 30, 2008.

Annual Report on Form 10-K for the fiscal year ended December 31, 2010.

Amended and Restated Severance Agreement dated as of February 9, 2011, between

Agreement dated as of July 31, 1995, between Registrant and Paul F. Gentzkow,

Registrant and Paul F. Gentzkow, incorporated by reference to Exhibit 10.8 to Registrant’s

incorporated by reference to Exhibit 10.6 to Registrant’s Quarterly Report on Form 10-Q

Annual Report on Form 10-K for the fiscal year ended December 31, 2010.

for the fiscal quarter ended September 30, 2000.

Agreement dated as of July 31, 1995, between Registrant and Paul F. Gentzkow,

Form of Amended and Restated Severance Agreement, incorporated by reference to Exhibit

incorporated by reference to Exhibit 10.6 to Registrant’s Quarterly Report on Form 10-Q

10.10 to Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31,

for the fiscal quarter ended September 30, 2000.

2010.

Form of Amended and Restated Severance Agreement, incorporated by reference to Exhibit

Form of Indemnification Agreement for Directors of the Registrant, incorporated by

10.10 to Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31,

reference to (i) Exhibit 10.27 to the Registrant’s Annual Report on Form 10-K for the fiscal

year ended December 31, 1989 and (ii) Exhibit 10.19 to the Registrant’s Annual Report on

2010.

Form 10-K for the fiscal year ended December 31, 1993.

Form of Indemnification Agreement for Directors of the Registrant, incorporated by

reference to (i) Exhibit 10.27 to the Registrant’s Annual Report on Form 10-K for the fiscal

year ended December 31, 1989 and (ii) Exhibit 10.19 to the Registrant’s Annual Report on

Form 10-K for the fiscal year ended December 31, 1993.

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Item 15.    Exhibits and Financial Statement Schedules

(a)  1.    Financial Statements

PART IV

PART IV

Item 15.    Exhibits and Financial Statement Schedules

The following consolidated financial statements of the Company and its subsidiaries are included in Item 8 of this report:

(a)  1.    Financial Statements

Consolidated statements of financial position at December 31, 2016 and 2015.

Consolidated statements of operations for the years ended December 31, 2016, 2015, and 2014.

The following consolidated financial statements of the Company and its subsidiaries are included in Item 8 of this report:

Consolidated statements of comprehensive income for the years ended December 31, 2016, 2015, and 2014.

Consolidated statements of financial position at December 31, 2016 and 2015.

Consolidated statements of stockholders’ equity for the years ended December 31, 2016, 2015, and 2014.

Consolidated statements of operations for the years ended December 31, 2016, 2015, and 2014.

Consolidated statements of cash flows for the years ended December 31, 2016, 2015, and 2014.

Consolidated statements of comprehensive income for the years ended December 31, 2016, 2015, and 2014.

Notes to consolidated financial statements.

Consolidated statements of stockholders’ equity for the years ended December 31, 2016, 2015, and 2014.

Report of independent registered public accounting firm.

Consolidated statements of cash flows for the years ended December 31, 2016, 2015, and 2014.

Selected quarterly financial data for the years ended December 31, 2016 and 2015 are set forth in Note N—Quarterly 

Notes to consolidated financial statements.

Financial Data (Unaudited) included in Item 8 of this report.

Report of independent registered public accounting firm.

2. Financial Statement Schedules

Selected quarterly financial data for the years ended December 31, 2016 and 2015 are set forth in Note N—Quarterly 

Financial Data (Unaudited) included in Item 8 of this report.

Schedule II—Valuation and Qualifying Accounts

Schedules I, III, IV and V have been omitted as they are not applicable.

2. Financial Statement Schedules

Schedule II—Valuation and Qualifying Accounts

Schedules I, III, IV and V have been omitted as they are not applicable.

50

50

3. Exhibits

Exhibit
No.
3. Exhibits
3.1

Exhibit
No.
3.2
3.1

4.1
3.2
*10.1

4.1

*10.2
*10.1

*10.2

*10.3  

*10.3  
*10.4

*10.4
*10.5  

*10.5  
*10.6  

*10.6  
*10.7  

*10.7  
*10.8

*10.8

Exhibit

Restated Certificate of Incorporation, incorporated by reference to Exhibit 3.1 to
Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2009.

Exhibit

Amended and Restated By-Laws, incorporated by reference to Exhibit 3.2 to Registrant’s
Restated Certificate of Incorporation, incorporated by reference to Exhibit 3.1 to
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2016.
Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March 31, 2009.
Restated Certificate of Incorporation of Registrant (filed as Exhibit 3.1).
Amended and Restated By-Laws, incorporated by reference to Exhibit 3.2 to Registrant’s
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2016.
Form of Power of Attorney and Indemnification Agreement, incorporated by reference to
Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended
Restated Certificate of Incorporation of Registrant (filed as Exhibit 3.1).
September 30, 2002.

Employment Agreement between the Registrant and Harold M. Messmer, Jr., incorporated
Form of Power of Attorney and Indemnification Agreement, incorporated by reference to
by reference to (i) Exhibit 10.(c) to the Registrant’s Annual Report on Form 10-K for the
Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended
fiscal year ended December 31, 1985, (ii) Exhibit 10.2(b) to Registrant’s Registration
September 30, 2002.
Statement on Form S-1 (No. 33-15171), (iii) Exhibit 10.2(c) to the Registrant’s Annual
Employment Agreement between the Registrant and Harold M. Messmer, Jr., incorporated
Report on Form 10-K for the fiscal year ended December 31, 1987, (iv) Exhibit 10.2(d) to
by reference to (i) Exhibit 10.(c) to the Registrant’s Annual Report on Form 10-K for the
the Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1988,
fiscal year ended December 31, 1985, (ii) Exhibit 10.2(b) to Registrant’s Registration
(v) Exhibit 28.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter
Statement on Form S-1 (No. 33-15171), (iii) Exhibit 10.2(c) to the Registrant’s Annual
ended March 31, 1990, (vi) Exhibit 10.8 to the Registrant’s Annual Report on Form 10-K
Report on Form 10-K for the fiscal year ended December 31, 1987, (iv) Exhibit 10.2(d) to
for the fiscal year ended December 31, 1991, (vii) Exhibit 10.1 to the Registrant’s Quarterly
the Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1988,
Report on Form 10-Q for the fiscal quarter ended June 30, 1993, (viii) Exhibit 10.7 to the
(v) Exhibit 28.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1993,
ended March 31, 1990, (vi) Exhibit 10.8 to the Registrant’s Annual Report on Form 10-K
(ix) Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter
for the fiscal year ended December 31, 1991, (vii) Exhibit 10.1 to the Registrant’s Quarterly
ended March 31, 1995, (x) Exhibit 10.7 to the Registrant’s Annual Report on Form 10-K for
Report on Form 10-Q for the fiscal quarter ended June 30, 1993, (viii) Exhibit 10.7 to the
the fiscal year ended December 31, 1995, (xi) Exhibit 10.2 to the Registrant’s Annual
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1993,
Report on Form 10-K for the fiscal year ended December 31, 1996, (xii) Exhibit 10.2 to the
(ix) Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1997,
ended March 31, 1995, (x) Exhibit 10.7 to the Registrant’s Annual Report on Form 10-K for
(xiii) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for the fiscal year ended
the fiscal year ended December 31, 1995, (xi) Exhibit 10.2 to the Registrant’s Annual
December 31, 1998, (xiv) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for
Report on Form 10-K for the fiscal year ended December 31, 1996, (xii) Exhibit 10.2 to the
the fiscal year ended December 31, 1999, (xv) Exhibit 10.1 to the Registrant’s Quarterly
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 1997,
Report on Form 10-Q for the fiscal quarter ended March 31, 2004, (xvi) Exhibit 10.5 to the
(xiii) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for the fiscal year ended
Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2008, and
December 31, 1998, (xiv) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for
(xvii) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for the fiscal year
the fiscal year ended December 31, 1999, (xv) Exhibit 10.1 to the Registrant’s Quarterly
ended December 31, 2010.
Report on Form 10-Q for the fiscal quarter ended March 31, 2004, (xvi) Exhibit 10.5 to the
Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2008, and
Amended and Restated Retirement Agreement between Registrant and Harold M. Messmer
(xvii) Exhibit 10.2 to the Registrant’s Annual Report on Form 10-K for the fiscal year
Jr., incorporated by reference to Exhibit 99.2 to the Registrant’s Current Report on Form 8-
ended December 31, 2010.
K dated December 7, 2006.

Amended and Restated Retirement Agreement between Registrant and Harold M. Messmer
Amended and Restated Deferred Compensation Plan, incorporated by reference to Exhibit
Jr., incorporated by reference to Exhibit 99.2 to the Registrant’s Current Report on Form 8-
10.4 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended
K dated December 7, 2006.
June 30, 2008.

Amended and Restated Deferred Compensation Plan, incorporated by reference to Exhibit
Amended and Restated Severance Agreement dated as of February 9, 2011, between
10.4 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended
Registrant and Paul F. Gentzkow, incorporated by reference to Exhibit 10.8 to Registrant’s
June 30, 2008.
Annual Report on Form 10-K for the fiscal year ended December 31, 2010.

Amended and Restated Severance Agreement dated as of February 9, 2011, between
Agreement dated as of July 31, 1995, between Registrant and Paul F. Gentzkow,
Registrant and Paul F. Gentzkow, incorporated by reference to Exhibit 10.8 to Registrant’s
incorporated by reference to Exhibit 10.6 to Registrant’s Quarterly Report on Form 10-Q
Annual Report on Form 10-K for the fiscal year ended December 31, 2010.
for the fiscal quarter ended September 30, 2000.

Agreement dated as of July 31, 1995, between Registrant and Paul F. Gentzkow,
Form of Amended and Restated Severance Agreement, incorporated by reference to Exhibit
incorporated by reference to Exhibit 10.6 to Registrant’s Quarterly Report on Form 10-Q
10.10 to Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31,
for the fiscal quarter ended September 30, 2000.
2010.

Form of Amended and Restated Severance Agreement, incorporated by reference to Exhibit
Form of Indemnification Agreement for Directors of the Registrant, incorporated by
10.10 to Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31,
reference to (i) Exhibit 10.27 to the Registrant’s Annual Report on Form 10-K for the fiscal
2010.
year ended December 31, 1989 and (ii) Exhibit 10.19 to the Registrant’s Annual Report on
Form 10-K for the fiscal year ended December 31, 1993.
Form of Indemnification Agreement for Directors of the Registrant, incorporated by
reference to (i) Exhibit 10.27 to the Registrant’s Annual Report on Form 10-K for the fiscal
year ended December 31, 1989 and (ii) Exhibit 10.19 to the Registrant’s Annual Report on
Form 10-K for the fiscal year ended December 31, 1993.

51

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ROBERT HALF | 2016 ANNUAL REPORT 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Exhibit
No.
*10.9

Exhibit
No.
*10.9
*10.10

*10.11
*10.10

*10.11
*10.12

*10.12
*10.13

*10.14
*10.13

*10.14
*10.15

*10.15
*10.16

*10.16
*10.17

*10.17
*10.18

*10.18
*10.19

*10.19
*10.20

*10.20
*10.21

*10.21
*10.22

*10.22
*10.23

*10.23
21.1

23.1

21.1
31.1

23.1

31.1

Exhibit
Form of Indemnification Agreement for Executive Officers of Registrant, incorporated by
reference to Exhibit 10.4 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal
quarter ended September 30, 2000.

Exhibit
Form of Indemnification Agreement for Executive Officers of Registrant, incorporated by
Senior Executive Retirement Plan, incorporated by reference to Exhibit 10.13 to
reference to Exhibit 10.4 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2010.
quarter ended September 30, 2000.
Collateral Assignment of Split Dollar Insurance Agreement, incorporated by reference to
Senior Executive Retirement Plan, incorporated by reference to Exhibit 10.13 to
(i) Exhibit 10.3 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter
Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2010.
ended September 30, 2000, and (ii) Exhibit 10.18 to the Registrant’s Annual Report on
Form 10-K for the fiscal year ended December 31, 2003.
Collateral Assignment of Split Dollar Insurance Agreement, incorporated by reference to
(i) Exhibit 10.3 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter
Form of Part-Time Employment Agreement, as amended and restated, incorporated by
ended September 30, 2000, and (ii) Exhibit 10.18 to the Registrant’s Annual Report on
reference to Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal
Form 10-K for the fiscal year ended December 31, 2003.
quarter ended September 30, 2014.

Form of Part-Time Employment Agreement, as amended and restated, incorporated by
Annual Performance Bonus Plan, as amended and restated, incorporated by reference to
reference to Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal
Exhibit 99.1 to Registrant’s Current Report on Form 8-K dated May 23, 2013.
quarter ended September 30, 2014.
Summary of Outside Director Cash Remuneration, incorporated by reference to Exhibit
Annual Performance Bonus Plan, as amended and restated, incorporated by reference to
10.2 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March
Exhibit 99.1 to Registrant’s Current Report on Form 8-K dated May 23, 2013.
31, 2010.

Summary of Outside Director Cash Remuneration, incorporated by reference to Exhibit
Stock Incentive Plan, as amended and restated, incorporated by reference to Exhibit 10.2 to
10.2 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March
the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended September 30,
31, 2010.
2014.

Stock Incentive Plan, as amended and restated, incorporated by reference to Exhibit 10.2 to
Stock Incentive Plan—Form of Restricted Share Agreement for Executive Officers effective
the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended September 30,
April 15, 2013, incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report
2014.
on Form 10-Q for the fiscal quarter ended March 31, 2013.

Stock Incentive Plan—Form of Restricted Share Agreement for Executive Officers effective
Stock Incentive Plan—Form of Restricted Share Agreement for Executive Officers effective
April 15, 2013, incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report
through April 14, 2013, incorporated by reference to Exhibit 99.3 to Registrant’s Current
on Form 10-Q for the fiscal quarter ended March 31, 2013.
Report on Form 8-K dated May 3, 2005.

Stock Incentive Plan—Form of Restricted Share Agreement for Executive Officers effective
Amendment to Restricted Share Agreement dated as of May 9, 2012, between Registrant
through April 14, 2013, incorporated by reference to Exhibit 99.3 to Registrant’s Current
and Harold M. Messmer, Jr., incorporated by reference to Exhibit 10.1 to Registrant’s
Report on Form 8-K dated May 3, 2005.
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2012.

Amendment to Restricted Share Agreement dated as of May 9, 2012, between Registrant
Form of Amendment to Restricted Share Agreement dated as of May 9, 2012, incorporated
and Harold M. Messmer, Jr., incorporated by reference to Exhibit 10.1 to Registrant’s
by reference to Exhibit 10.2 to Registrant’s Quarterly Report on Form 10-Q for the fiscal
Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2012.
quarter ended June 30, 2012.

Form of Amendment to Restricted Share Agreement dated as of May 9, 2012, incorporated
Form of Amendment to Restricted Share Agreement dated as of November 8, 2012,
by reference to Exhibit 10.2 to Registrant’s Quarterly Report on Form 10-Q for the fiscal
incorporated by reference to Exhibit 10.27 to Registrant’s Annual Report on Form 10-K for
quarter ended June 30, 2012.
the fiscal year ended December 31, 2012.

Form of Amendment to Restricted Share Agreement dated as of November 8, 2012,
Stock Incentive Plan—Form of Stock Option Agreement for Executive Officers,
incorporated by reference to Exhibit 10.27 to Registrant’s Annual Report on Form 10-K for
incorporated by reference to Exhibit 99.4 to Registrant’s Current Report on Form 8-K dated
the fiscal year ended December 31, 2012.
May 3, 2005.

Stock Incentive Plan—Form of Stock Option Agreement for Executive Officers,
Stock Incentive Plan—Form of Restricted Share Agreement for Outside Directors,
incorporated by reference to Exhibit 99.4 to Registrant’s Current Report on Form 8-K dated
incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report on Form 10-Q
May 3, 2005.
for the fiscal quarter ended March 31, 2006.

Stock Incentive Plan—Form of Restricted Share Agreement for Outside Directors,
Stock Incentive Plan—Form of Stock Option Agreement for Outside Directors,
incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report on Form 10-Q
incorporated by reference to Exhibit 99.6 to Registrant’s Current Report on Form 8-K dated
for the fiscal quarter ended March 31, 2006.
May 3, 2005.

Stock Incentive Plan—Form of Stock Option Agreement for Outside Directors,
Subsidiaries of the Registrant.
incorporated by reference to Exhibit 99.6 to Registrant’s Current Report on Form 8-K dated
May 3, 2005.
Independent Registered Public Accounting Firm’s Consent.

Subsidiaries of the Registrant.
Rule 13a-14(a) Certification of Chief Executive Officer.

Independent Registered Public Accounting Firm’s Consent.

Rule 13a-14(a) Certification of Chief Executive Officer.

52

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Rule 13a-14(a) Certification of Chief Financial Officer.

Rule 1350 Certification of Chief Executive Officer.

Rule 1350 Certification of Chief Financial Officer.

Rule 13a-14(a) Certification of Chief Financial Officer.

Part II, Item 8 of this Form 10-K formatted in XBRL.

Rule 1350 Certification of Chief Executive Officer.

Exhibit

Exhibit

*    Management contract or compensatory plan.

Part II, Item 8 of this Form 10-K formatted in XBRL.

Rule 1350 Certification of Chief Financial Officer.

*    Management contract or compensatory plan.

Item 16.    Form 10-K Summary

Item 16.    Form 10-K Summary

Exhibit

No.

31.2

Exhibit

32.1

No.

32.2

31.2

101.1

32.1

32.2

101.1

None.

None.

53

53

ROBERT HALF | 2016 ANNUAL REPORT  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Exhibit

No.

*10.9

Exhibit

No.

*10.9

*10.10

*10.11

*10.10

*10.11

*10.12

*10.12

*10.13

*10.14

*10.13

*10.14

*10.15

*10.15

*10.16

*10.16

*10.17

*10.17

*10.18

*10.18

*10.19

*10.19

*10.20

*10.20

*10.21

*10.21

*10.22

*10.22

*10.23

*10.23

21.1

23.1

31.1

21.1

23.1

31.1

Exhibit

Exhibit

Form of Indemnification Agreement for Executive Officers of Registrant, incorporated by

reference to Exhibit 10.4 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal

quarter ended September 30, 2000.

Form of Indemnification Agreement for Executive Officers of Registrant, incorporated by

Senior Executive Retirement Plan, incorporated by reference to Exhibit 10.13 to

reference to Exhibit 10.4 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal

Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2010.

quarter ended September 30, 2000.

Collateral Assignment of Split Dollar Insurance Agreement, incorporated by reference to

Senior Executive Retirement Plan, incorporated by reference to Exhibit 10.13 to

(i) Exhibit 10.3 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter

Registrant’s Annual Report on Form 10-K for the fiscal year ended December 31, 2010.

ended September 30, 2000, and (ii) Exhibit 10.18 to the Registrant’s Annual Report on

Form 10-K for the fiscal year ended December 31, 2003.

Collateral Assignment of Split Dollar Insurance Agreement, incorporated by reference to

(i) Exhibit 10.3 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter

Form of Part-Time Employment Agreement, as amended and restated, incorporated by

ended September 30, 2000, and (ii) Exhibit 10.18 to the Registrant’s Annual Report on

reference to Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal

Form 10-K for the fiscal year ended December 31, 2003.

quarter ended September 30, 2014.

Form of Part-Time Employment Agreement, as amended and restated, incorporated by

Annual Performance Bonus Plan, as amended and restated, incorporated by reference to

reference to Exhibit 10.1 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal

Exhibit 99.1 to Registrant’s Current Report on Form 8-K dated May 23, 2013.

quarter ended September 30, 2014.

Summary of Outside Director Cash Remuneration, incorporated by reference to Exhibit

Annual Performance Bonus Plan, as amended and restated, incorporated by reference to

10.2 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March

Exhibit 99.1 to Registrant’s Current Report on Form 8-K dated May 23, 2013.

31, 2010.

Summary of Outside Director Cash Remuneration, incorporated by reference to Exhibit

Stock Incentive Plan, as amended and restated, incorporated by reference to Exhibit 10.2 to

10.2 to the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended March

the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended September 30,

31, 2010.

2014.

Stock Incentive Plan, as amended and restated, incorporated by reference to Exhibit 10.2 to

Stock Incentive Plan—Form of Restricted Share Agreement for Executive Officers effective

the Registrant’s Quarterly Report on Form 10-Q for the fiscal quarter ended September 30,

April 15, 2013, incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report

2014.

on Form 10-Q for the fiscal quarter ended March 31, 2013.

Stock Incentive Plan—Form of Restricted Share Agreement for Executive Officers effective

Stock Incentive Plan—Form of Restricted Share Agreement for Executive Officers effective

April 15, 2013, incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report

through April 14, 2013, incorporated by reference to Exhibit 99.3 to Registrant’s Current

on Form 10-Q for the fiscal quarter ended March 31, 2013.

Report on Form 8-K dated May 3, 2005.

Stock Incentive Plan—Form of Restricted Share Agreement for Executive Officers effective

Amendment to Restricted Share Agreement dated as of May 9, 2012, between Registrant

through April 14, 2013, incorporated by reference to Exhibit 99.3 to Registrant’s Current

and Harold M. Messmer, Jr., incorporated by reference to Exhibit 10.1 to Registrant’s

Report on Form 8-K dated May 3, 2005.

Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2012.

Amendment to Restricted Share Agreement dated as of May 9, 2012, between Registrant

Form of Amendment to Restricted Share Agreement dated as of May 9, 2012, incorporated

and Harold M. Messmer, Jr., incorporated by reference to Exhibit 10.1 to Registrant’s

by reference to Exhibit 10.2 to Registrant’s Quarterly Report on Form 10-Q for the fiscal

Quarterly Report on Form 10-Q for the fiscal quarter ended June 30, 2012.

quarter ended June 30, 2012.

Form of Amendment to Restricted Share Agreement dated as of May 9, 2012, incorporated

Form of Amendment to Restricted Share Agreement dated as of November 8, 2012,

by reference to Exhibit 10.2 to Registrant’s Quarterly Report on Form 10-Q for the fiscal

incorporated by reference to Exhibit 10.27 to Registrant’s Annual Report on Form 10-K for

quarter ended June 30, 2012.

the fiscal year ended December 31, 2012.

Form of Amendment to Restricted Share Agreement dated as of November 8, 2012,

Stock Incentive Plan—Form of Stock Option Agreement for Executive Officers,

incorporated by reference to Exhibit 10.27 to Registrant’s Annual Report on Form 10-K for

incorporated by reference to Exhibit 99.4 to Registrant’s Current Report on Form 8-K dated

the fiscal year ended December 31, 2012.

May 3, 2005.

Stock Incentive Plan—Form of Stock Option Agreement for Executive Officers,

Stock Incentive Plan—Form of Restricted Share Agreement for Outside Directors,

incorporated by reference to Exhibit 99.4 to Registrant’s Current Report on Form 8-K dated

incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report on Form 10-Q

May 3, 2005.

for the fiscal quarter ended March 31, 2006.

Stock Incentive Plan—Form of Restricted Share Agreement for Outside Directors,

Stock Incentive Plan—Form of Stock Option Agreement for Outside Directors,

incorporated by reference to Exhibit 10.1 to Registrant’s Quarterly Report on Form 10-Q

incorporated by reference to Exhibit 99.6 to Registrant’s Current Report on Form 8-K dated

for the fiscal quarter ended March 31, 2006.

May 3, 2005.

Stock Incentive Plan—Form of Stock Option Agreement for Outside Directors,

Subsidiaries of the Registrant.

incorporated by reference to Exhibit 99.6 to Registrant’s Current Report on Form 8-K dated

Independent Registered Public Accounting Firm’s Consent.

May 3, 2005.

Rule 13a-14(a) Certification of Chief Executive Officer.

Subsidiaries of the Registrant.

Independent Registered Public Accounting Firm’s Consent.

Rule 13a-14(a) Certification of Chief Executive Officer.

52

52

Exhibit
No.
31.2

Exhibit
32.1
No.
31.2
32.2

32.1
101.1

32.2

Exhibit

Rule 13a-14(a) Certification of Chief Financial Officer.

Rule 1350 Certification of Chief Executive Officer.

Exhibit

Rule 13a-14(a) Certification of Chief Financial Officer.
Rule 1350 Certification of Chief Financial Officer.

Rule 1350 Certification of Chief Executive Officer.
Part II, Item 8 of this Form 10-K formatted in XBRL.

Rule 1350 Certification of Chief Financial Officer.

*    Management contract or compensatory plan.

101.1

Part II, Item 8 of this Form 10-K formatted in XBRL.

*    Management contract or compensatory plan.
Item 16.    Form 10-K Summary

None.

Item 16.    Form 10-K Summary

None.

53

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ROBERT HALF | 2016 ANNUAL REPORT  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Schedule II—Valuation and Qualifying Accounts

(in thousands)

Schedule II—Valuation and Qualifying Accounts

Beginning of

Charged to

Balance at

Period

(in thousands)

Expenses

Deductions

Translation

Adjustments

Balance at

End of Period

Balance at

Beginning of

27,261

Period

37,044

Charged to

9,825

Expenses

1,742

(3,670)

Deductions

(6,056)

Translation

(2,872) $

Adjustments

Balance at

30,544

End of Period

(3,169) $

29,561

27,261

30,544

37,044

29,561

30,544

35,087

29,561

26,329

35,087

26,329

9,825

12,005

1,742

6,283

12,005

9,192

6,283

2,160

9,192

2,160

(3,670)

(5,353)

(6,056)

(8,068)

(5,353)

(9,907)

(8,068)

(9,517)

(9,907)

(9,517)

(2,872) $

(2,109) $

(3,169) $

(1,447) $

(2,109) $

(1,239) $

(1,447) $

(65) $

(1,239) $

(65) $

30,544

35,087

29,561

26,329

35,087

33,133

26,329

18,907

33,133

18,907

Year Ended December 31, 2014

Allowance for doubtful accounts

receivable

Deferred tax valuation allowance

Year Ended December 31, 2014

Year Ended December 31, 2015

Allowance for doubtful accounts

Allowance for doubtful accounts

receivable

receivable

Deferred tax valuation allowance

Deferred tax valuation allowance

Year Ended December 31, 2015

Year Ended December 31, 2016

Allowance for doubtful accounts

Allowance for doubtful accounts

receivable

receivable

Deferred tax valuation allowance

Deferred tax valuation allowance

Year Ended December 31, 2016

Allowance for doubtful accounts

receivable

Deferred tax valuation allowance

$

$

$

$

$

$

$

$

$

$

$

$

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

ROBERT HALF INTERNATIONAL INC.

(Registrant)

Date: February 13, 2017

By:

/s/ M. KEITH WADDELL
M. Keith Waddell
Vice Chairman, President and
Chief Financial Officer
(Principal Financial Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated.

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

/s/ HAROLD M. MESSMER, JR.
Harold M. Messmer, Jr.
Chairman of the Board,
Chief Executive Officer,
and a Director
(Principal Executive Officer)

/s/ ANDREW S. BERWICK, JR.
Andrew S. Berwick, Jr., Director

/s/ MARC H. MORIAL
Marc H. Morial, Director

/s/ BARBARA J. NOVOGRADAC
Barbara J. Novogradac, Director

/s/ ROBERT J. PACE
Robert J. Pace, Director

/s/ FREDERICK A. RICHMAN
Frederick A. Richman, Director

/s/ M. KEITH WADDELL
M. Keith Waddell
Vice Chairman, President,
Chief Financial Officer and a Director
(Principal Financial Officer)

/s/ MICHAEL C. BUCKLEY
Michael C. Buckley
Executive Vice President and Treasurer
(Principal Accounting Officer)

By:

By:

By:

By:

By:

By:

By:

By:

54

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55

55

ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES

ROBERT HALF INTERNATIONAL INC.

(Registrant)

/s/ M. KEITH WADDELL

M. Keith Waddell

Vice Chairman, President and

Chief Financial Officer

(Principal Financial Officer)

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the registrant and in the capacities and on the dates indicated.

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

Date: February 13, 2017

/s/ HAROLD M. MESSMER, JR.

Harold M. Messmer, Jr.

Chairman of the Board,

Chief Executive Officer,

and a Director

(Principal Executive Officer)

/s/ ANDREW S. BERWICK, JR.

Andrew S. Berwick, Jr., Director

/s/ MARC H. MORIAL

Marc H. Morial, Director

/s/ BARBARA J. NOVOGRADAC

Barbara J. Novogradac, Director

/s/ ROBERT J. PACE

Robert J. Pace, Director

/s/ FREDERICK A. RICHMAN

Frederick A. Richman, Director

/s/ M. KEITH WADDELL

M. Keith Waddell

Vice Chairman, President,

Chief Financial Officer and a Director

(Principal Financial Officer)

/s/ MICHAEL C. BUCKLEY

Michael C. Buckley

Executive Vice President and Treasurer

(Principal Accounting Officer)

By:

By:

By:

By:

By:

By:

By:

By:

By:

54

Schedule II—Valuation and Qualifying Accounts
(in thousands)

Schedule II—Valuation and Qualifying Accounts
(in thousands)

Charged to
Expenses

Deductions

Balance at
Beginning of
Period

Translation
Adjustments

Balance at
End of Period

Year Ended December 31, 2014

Allowance for doubtful accounts
receivable
Deferred tax valuation allowance

Year Ended December 31, 2014
Year Ended December 31, 2015

Allowance for doubtful accounts
Allowance for doubtful accounts
receivable
receivable
Deferred tax valuation allowance
Deferred tax valuation allowance

Year Ended December 31, 2015
Year Ended December 31, 2016

Allowance for doubtful accounts
Allowance for doubtful accounts
receivable
receivable
Deferred tax valuation allowance
Deferred tax valuation allowance

Year Ended December 31, 2016

Allowance for doubtful accounts
receivable
Deferred tax valuation allowance

Balance at
Beginning of
Period

27,261
37,044

$
$

Charged to
Expenses

9,825
1,742

Deductions

(3,670)
(6,056)

Translation
Adjustments

(2,872) $
(3,169) $

Balance at
30,544
End of Period
29,561

$
$
$
$

$
$
$
$

$
$

27,261
30,544
37,044
29,561

30,544
35,087
29,561
26,329

35,087
26,329

9,825
12,005
1,742
6,283

12,005
9,192
6,283
2,160

9,192
2,160

(3,670)
(5,353)
(6,056)
(8,068)

(5,353)
(9,907)
(8,068)
(9,517)

(9,907)
(9,517)

(2,872) $
(2,109) $
(3,169) $
(1,447) $

(2,109) $
(1,239) $
(1,447) $
(65) $

(1,239) $
(65) $

30,544
35,087
29,561
26,329

35,087
33,133
26,329
18,907

33,133
18,907

55

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SUBSIDIARIES OF ROBERT HALF INTERNATIONAL INC.

Name of Subsidiary

RH Holding Company, Inc.

Robert Half of California, Inc.

Robert Half Staffing, LLC

Robert Half Temporaries, Inc.

Jersey Temporaries, Inc.

Protiviti Inc.

Protiviti Holdings Inc.

RH-TM Resources, Inc.

Protiviti Government Services, Inc.

Robert Half Corporation

Robert Half Nevada Staff, Inc.

Robert Half of Pennsylvania, Inc.

Protiviti Pty. Limited

Robert Half Australia Pty. Limited

Robert Half Austria GmbH

Robert Half BVBA

Robert Half Trabalho Temporário Ltda.

Protiviti EOOD

Robert Half Canada Inc.

Robert Half Internacional Empresa De Servicios Transitorios Limitada

Protiviti Shanghai Co. Ltd.

Robert Half Human Resources Shanghai Company Limited

Robert Half Hong Kong Limited

Protiviti Hong Kong Co. Limited

Protiviti SAS

EXHIBIT 21.1

Jurisdiction of
Incorporation

California

California

California

California

Delaware

Delaware

Delaware

Delaware

Maryland

Nevada

Nevada

Pennsylvania

Australia

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

Chile

China

China

China, Hong Kong SAR

China, Hong Kong SAR

France

Robert Half International France SAS

Name of Subsidiary

Robert Half SAS

Protiviti GmbH

Robert Half Deutschland Beteiligungsgesellschaft mbH

Robert Half Deutschland GmbH & Co. KG

Protiviti Consulting Private Limited

Protiviti S.r.l.

Robert Half S.r.l.

Protiviti LLC

Robert Half Japan Ltd.

Robert Half Sarl

Robert Half Holding Sarl

Protiviti B.V.

Robert Half International B.V.

Robert Half Nederland B.V.

Robert Half New Zealand Limited

Protiviti Pte. Ltd.

Robert Half International Pte. Ltd.

Robert Half GmbH

Robert Half International (Dubai) Ltd.

Protiviti Limited

Robert Half Holdings Limited

Robert Half Limited

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Jurisdiction of

Incorporation

France

France

Germany

Germany

Germany

India

Italy

Italy

Japan

Japan

Luxembourg

Luxembourg

Netherlands

Netherlands

Netherlands

New Zealand

Singapore

Singapore

Switzerland

United Arab Emirates

United Kingdom

United Kingdom

United Kingdom

ROBERT HALF | 2016 ANNUAL REPORT 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
Name of Subsidiary

RH Holding Company, Inc.

Robert Half of California, Inc.

Robert Half Staffing, LLC

Robert Half Temporaries, Inc.

Jersey Temporaries, Inc.

Protiviti Inc.

Protiviti Holdings Inc.

RH-TM Resources, Inc.

Protiviti Government Services, Inc.

Robert Half Corporation

Robert Half Nevada Staff, Inc.

Robert Half of Pennsylvania, Inc.

Protiviti Pty. Limited

Robert Half Australia Pty. Limited

Robert Half Austria GmbH

Robert Half BVBA

Robert Half Trabalho Temporário Ltda.

Protiviti EOOD

Robert Half Canada Inc.

SUBSIDIARIES OF ROBERT HALF INTERNATIONAL INC.

EXHIBIT 21.1

Jurisdiction of

Incorporation

Name of Subsidiary

Robert Half International France SAS

Robert Half SAS

Protiviti GmbH

Robert Half Deutschland Beteiligungsgesellschaft mbH

Robert Half Deutschland GmbH & Co. KG

Protiviti Consulting Private Limited

Protiviti S.r.l.

Robert Half S.r.l.

Protiviti LLC

Robert Half Japan Ltd.

Robert Half Sarl

Robert Half Holding Sarl

Protiviti B.V.

Robert Half International B.V.

Robert Half Nederland B.V.

Robert Half New Zealand Limited

Protiviti Pte. Ltd.

Robert Half International Pte. Ltd.

Robert Half GmbH

Robert Half International (Dubai) Ltd.

Protiviti Limited

Robert Half Holdings Limited

Robert Half Limited

California

California

California

California

Delaware

Delaware

Delaware

Delaware

Maryland

Nevada

Nevada

Australia

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

Chile

China

China

Pennsylvania

Jurisdiction of
Incorporation

France

France

Germany

Germany

Germany

India

Italy

Italy

Japan

Japan

Luxembourg

Luxembourg

Netherlands

Netherlands

Netherlands

New Zealand

Singapore

Singapore

Switzerland

United Arab Emirates

United Kingdom

United Kingdom

United Kingdom

Robert Half Internacional Empresa De Servicios Transitorios Limitada

Protiviti Shanghai Co. Ltd.

Robert Half Human Resources Shanghai Company Limited

Robert Half Hong Kong Limited

Protiviti Hong Kong Co. Limited

Protiviti SAS

China, Hong Kong SAR

China, Hong Kong SAR

France

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ROBERT HALF | 2016 ANNUAL REPORT 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Certification Pursuant to Rule 13a-14 under the Securities Exchange Act of 1934

EXHIBIT 23.1

EXHIBIT 31.1

We hereby consent to the incorporation by reference in the Registration Statements on Form S-8 (Nos. 33-14706, 
33-32622, 33-32623, 33-39187, 33-39204, 33-40795, 33-52617, 33-56639, 33-56641, 33-57763, 33-62138, 33-62140, 
33-65401, 33-65403, 333-05743, 333-05745, 333-18283, 333-18339, 333-38786, 333-38820, 333-42471, 333-42573, 
333-42343, 333-42269, 333-50068, 333-50094, 333-66038, 333-66042, 333-68193, 333-68135, 333-68273, 333-75694, 
333-79793, 333-79829, 333-88001, 333-91173, 333-91151, 333-91167, 333-98737, 333-125044, 333-151015, and 
333-196291) of Robert Half International Inc., of our report dated February 13, 2017, relating to the consolidated financial 
statements, financial statement schedule and the effectiveness of internal control over financial reporting, which appears in this 
Form 10-K.

/s/ PricewaterhouseCoopers LLP

San Francisco, California

February 13, 2017

I, Harold M. Messmer, Jr., certify that:

I have reviewed this report on Form 10-K of Robert Half International Inc.;

1. 

2. 

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 

fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 

misleading with respect to the period covered by this report;

3. 

Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and 

for, the periods presented in this report;

4. 

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 

(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 

designed under our supervision, to ensure that material information relating to the registrant, including its 

consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 

in which this report is being prepared;

(b) 

Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 

financial reporting and the preparation of financial statements for external purposes in accordance with 

generally accepted accounting principles;

(c) 

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 

our conclusions about the effectiveness of the disclosure controls and procedures as of the end of the period 

covered by this report based on such evaluation; and

(d) 

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 

during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 

report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 

over financial reporting; and

5. 

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 

over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or 

persons performing the equivalent functions):

a) 

all significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, 

summarize and report financial information; and

b) 

any fraud, whether or not material, that involves management or other employees who have a significant role 

in the registrant’s internal control over financial reporting.

Date: February 13, 2017

/s/ HAROLD M. MESSMER, JR.    

Harold M. Messmer, Jr.

Chairman and Chief Executive Officer

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

Certification Pursuant to Rule 13a-14 under the Securities Exchange Act of 1934

EXHIBIT 23.1

EXHIBIT 31.1

We hereby consent to the incorporation by reference in the Registration Statements on Form S-8 (Nos. 33-14706, 

33-32622, 33-32623, 33-39187, 33-39204, 33-40795, 33-52617, 33-56639, 33-56641, 33-57763, 33-62138, 33-62140, 

33-65401, 33-65403, 333-05743, 333-05745, 333-18283, 333-18339, 333-38786, 333-38820, 333-42471, 333-42573, 

333-42343, 333-42269, 333-50068, 333-50094, 333-66038, 333-66042, 333-68193, 333-68135, 333-68273, 333-75694, 

333-79793, 333-79829, 333-88001, 333-91173, 333-91151, 333-91167, 333-98737, 333-125044, 333-151015, and 

333-196291) of Robert Half International Inc., of our report dated February 13, 2017, relating to the consolidated financial 

statements, financial statement schedule and the effectiveness of internal control over financial reporting, which appears in this 

Form 10-K.

/s/ PricewaterhouseCoopers LLP

San Francisco, California

February 13, 2017

I, Harold M. Messmer, Jr., certify that:

1. 

2. 

3. 

4. 

I have reviewed this report on Form 10-K of Robert Half International Inc.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly 
present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and 
for, the periods presented in this report;

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) 

(b) 

(c) 

(d) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 
in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial 
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures as of the end of the period 
covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 
during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 
over financial reporting; and

5. 

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or 
persons performing the equivalent functions):

a) 

b) 

all significant deficiencies and material weaknesses in the design or operation of internal control over 
financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, 
summarize and report financial information; and

any fraud, whether or not material, that involves management or other employees who have a significant role 
in the registrant’s internal control over financial reporting.

Date: February 13, 2017

/s/ HAROLD M. MESSMER, JR.    
Harold M. Messmer, Jr.
Chairman and Chief Executive Officer

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
EXHIBIT 31.2

EXHIBIT 32.1

CERTIFICATION PURSUANT TO 18 U.S.C. 1350, AS ADOPTED PURSUANT

TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report on Form 10-K for the fiscal year ended December 31, 2016 of Robert Half 

International Inc. (the “Form 10-K”), I, Harold M. Messmer, Jr., Chief Executive Officer of Robert Half International Inc., 

certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.    The Form 10-K fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.    The information contained in the Form 10-K fairly presents, in all material respects, the financial condition and results of 

operations of Robert Half International Inc.

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or 

otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by 

Section 906, has been provided to Robert Half International Inc. and will be retained by Robert Half International Inc. and 

furnished to the Securities and Exchange Commission or its staff upon request.

February 13, 2017

/s/ Harold M. Messmer, Jr.

Harold M. Messmer, Jr.

Chief Executive Officer

Robert Half International Inc.

Certification Pursuant to Rule 13a-14 under the Securities Exchange Act of 1934

I, M. Keith Waddell, certify that:

1. 

2. 

3. 

4. 

I have reviewed this report on Form 10-K of Robert Half International Inc.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 
fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 
misleading with respect to the period covered by this report;

Based on my knowledge, the financial statements, and other financial information included in this report, fairly 
present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and 
for, the periods presented in this report;

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 
(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) 

(b) 

(c) 

(d) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 
designed under our supervision, to ensure that material information relating to the registrant, including its 
consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 
in which this report is being prepared;

Designed such internal control over financial reporting, or caused such internal control over financial 
reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with 
generally accepted accounting principles;

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 
our conclusions about the effectiveness of the disclosure controls and procedures as of the end of the period 
covered by this report based on such evaluation; and

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 
during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 
report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 
over financial reporting; and

5. 

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 
over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or 
persons performing the equivalent functions):

a) 

b) 

 all significant deficiencies and material weaknesses in the design or operation of internal control over 
financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, 
summarize and report financial information; and

any fraud, whether or not material, that involves management or other employees who have a significant role 
in the registrant’s internal control over financial reporting.

Date: February 13, 2017

/s/ M. KEITH WADDELL    
M. Keith Waddell
Vice Chairman, President and
Chief Financial Officer

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
EXHIBIT 31.2

EXHIBIT 32.1

CERTIFICATION PURSUANT TO 18 U.S.C. 1350, AS ADOPTED PURSUANT
TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report on Form 10-K for the fiscal year ended December 31, 2016 of Robert Half 
International Inc. (the “Form 10-K”), I, Harold M. Messmer, Jr., Chief Executive Officer of Robert Half International Inc., 
certify, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.    The Form 10-K fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.    The information contained in the Form 10-K fairly presents, in all material respects, the financial condition and results of 
operations of Robert Half International Inc.

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or 

otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by 
Section 906, has been provided to Robert Half International Inc. and will be retained by Robert Half International Inc. and 
furnished to the Securities and Exchange Commission or its staff upon request.

February 13, 2017

/s/ Harold M. Messmer, Jr.
Harold M. Messmer, Jr.
Chief Executive Officer
Robert Half International Inc.

Certification Pursuant to Rule 13a-14 under the Securities Exchange Act of 1934

I, M. Keith Waddell, certify that:

1. 

2. 

I have reviewed this report on Form 10-K of Robert Half International Inc.;

Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material 

fact necessary to make the statements made, in light of the circumstances under which such statements were made, not 

misleading with respect to the period covered by this report;

3. 

Based on my knowledge, the financial statements, and other financial information included in this report, fairly 

present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and 

for, the periods presented in this report;

4. 

The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and 

procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting 

(as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

(a) 

Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be 

designed under our supervision, to ensure that material information relating to the registrant, including its 

consolidated subsidiaries, is made known to us by others within those entities, particularly during the period 

in which this report is being prepared;

(b) 

Designed such internal control over financial reporting, or caused such internal control over financial 

reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of 

financial reporting and the preparation of financial statements for external purposes in accordance with 

generally accepted accounting principles;

(c) 

Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report 

our conclusions about the effectiveness of the disclosure controls and procedures as of the end of the period 

covered by this report based on such evaluation; and

(d) 

Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred 

during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual 

report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control 

over financial reporting; and

5. 

The registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control 

over financial reporting, to the registrant’s auditors and the audit committee of registrant’s board of directors (or 

persons performing the equivalent functions):

a) 

 all significant deficiencies and material weaknesses in the design or operation of internal control over 

financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, 

summarize and report financial information; and

b) 

any fraud, whether or not material, that involves management or other employees who have a significant role 

in the registrant’s internal control over financial reporting.

Date: February 13, 2017

/s/ M. KEITH WADDELL    

M. Keith Waddell

Vice Chairman, President and

Chief Financial Officer

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
 
 
EXHIBIT 32.2

CERTIFICATION PURSUANT TO 18 U.S.C. 1350, AS ADOPTED PURSUANT
TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report on Form 10-K for the fiscal year ended December 31, 2016 of Robert Half 
International Inc. (the “Form 10-K”), I, M. Keith Waddell, Chief Financial Officer of Robert Half International Inc., certify, 
pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.    The Form 10-K fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.    The information contained in the Form 10-K fairly presents, in all material respects, the financial condition and results of 
operations of Robert Half International Inc.

A signed original of this written statement required by Section 906, or other document authenticating, acknowledging, or 

otherwise adopting the signature that appears in typed form within the electronic version of this written statement required by 
Section 906, has been provided to Robert Half International Inc. and will be retained by Robert Half International Inc. and 
furnished to the Securities and Exchange Commission or its staff upon request.

February 13, 2017

/s/ M. Keith Waddell
M. Keith Waddell
Chief Financial Officer
Robert Half International Inc.

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ROBERT HALF | 2016 ANNUAL REPORT 
 
 
CORPORATE DIRECTORY

BOARD OF DIRECTORS

MANAGEMENT 

Andrew S. Berwick, Jr.
President and Chief Executive Officer of Berwick-Pacific Corporation,  
a real estate development company 

Executive Officers
Harold M. Messmer, Jr.
Chairman of the Board and Chief Executive Officer 

Harold M. Messmer, Jr.
Chairman of the Board and Chief Executive Officer of Robert Half International  

Marc H. Morial
President and Chief Executive Officer of the National Urban League

Barbara J. Novogradac
President of Novogradac Investment Company, a private real estate investment 
company

Robert J. Pace
Founder and Chief Executive Officer of HundredX, Inc., a privately held 
technology company

Frederick A. Richman
Consultant to Deloitte Tax LLP 

M. Keith Waddell
Vice Chairman of the Board, 
President and Chief Financial Officer of Robert Half International 

M. Keith Waddell
Vice Chairman of the Board, President and Chief Financial Officer  

Paul F. Gentzkow
President and Chief Operating Officer — Staffing Services 

Robert W. Glass
Executive Vice President, Corporate Development 

Michael C. Buckley
Executive Vice President, Chief Administrative Officer, Treasurer  
and Assistant Secretary

Officers 
Evelyn Crane-Oliver
Senior Vice President, Secretary and General Counsel

Kenneth D. Gitlin
Senior Vice President, Operational Support

Stephen M. Hilton
Senior Vice President, Corporate Controller and Assistant Treasurer

Corporate Headquarters
2884 Sand Hill Road 
Menlo Park, California 94025 
650.234.6000  
www.roberthalf.com

Registrar and Stock Transfer Agent
Computershare 
211 Quality Circle, Suite 210 
College Station, Texas 77845 
800.676.0894 
800.952.9245 (Hearing Impaired) 
201.680.6578 (Foreign Shareholders) 
www.computershare.com/investor 

Christopher M. Hoffmann
Senior Vice President, Commercial Transactions and Law

Tami A. Munns
Senior Vice President, Corporate Services — Staffing

M. Sean Perry
Senior Vice President, Chief Information Officer

Lynne C. Smith
Senior Vice President, Human Resources and Compensation

Reesa M. Staten
Senior Vice President, Corporate Communications

Paula M. Streit
Senior Vice President, Corporate Services — Protiviti

Michelle M. Whitman
Senior Vice President, Marketing

ROBERT HALF | 2016 ANNUAL REPORTRobert Half Board of Directors (from left) Andrew S. Berwick, Jr.;  Barbara J. Novogradac; M. Keith Waddell; Harold M. Messmer, Jr.;  Frederick A. Richman; Marc H. Morial; and Robert J. Pace.ACCOUNTEMPS®

ROBERT HALF® FINANCE & ACCOUNTING

ROBERT HALF® MANAGEMENT RESOURCES

ROBERT HALF® TECHNOLOGY

OFFICETEAM®

ROBERT HALF® LEGAL

THE CREATIVE GROUP®

PROTIVITI ®

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